{"meta":{"status":200,"messages":[],"pagination":{"count":10,"max":10,"offset":0,"sort":"id","order":null,"total":1677700,"currentUrl":"https://api.nhtsa.gov/complaints/null?offset=0&max=10&sort=id","nextUrl":"https://api.nhtsa.gov/complaints/null?offset=10&max=10&sort=id","previousUrl":null},"filters":null,"decoder":[]},"results":[{"id":1973760,"artemisId":2653931,"childSeat":false,"city":"MIDDLEBURG","consumerLocation":"MIDDLEBURG, FL","crash":false,"description":"My 2019 Honda Odyssey has a recurring and dangerous hesitation-to-accelerate defect that began within a few weeks of purchase and has continued for approximately one year, occurring roughly once every 5 times I drive the vehicle.  The failure occurs when accelerating from a stop or slow speed, most critically when crossing traffic \u2014 for example, turning left across an oncoming lane or pulling out into a road with an approaching vehicle. When I press the accelerator pedal, the vehicle fails to respond for approximately 2-3 seconds. The pedal feels unresponsive during this delay. The transmission then suddenly engages and the vehicle accelerates abruptly and rapidly.  This has created several genuinely dangerous situations. On multiple occasions, while attempting to cross traffic or complete a left turn, the vehicle did not move as expected while another vehicle was approaching, leaving me exposed in the roadway during the delay before the sudden acceleration occurred. These were not near-miss \"in my head\" moments \u2014 an approaching vehicle was close enough that the delay put me at direct risk of a collision.  I brought this to my Honda dealer for inspection. The dealer was unable to reproduce the issue during their test drive and found no diagnostic trouble codes. The vehicle was returned to me with no repair performed.  I have researched this issue and found it to be widely reported among other 2018-2020 Honda Odyssey owners, with symptoms matching mine almost exactly \u2014 hesitation from a stop followed by sudden, uncontrolled acceleration, particularly when crossing traffic at intersections. I am also aware this transmission (9-speed, ZF-sourced) is the subject of a class action lawsuit (Browning, et al. v. American Honda Motor Co.) alleging a defective transmission programming/design issue causing this exact symptom pattern.  This is an active and ongoing safety hazard: the vehicle is unpredictable during exactly the maneuvers (left turns, crossing traffic, merging) w","equipment":false,"fire":false,"incidentDate":"2026-04-10T00:00:00Z","numberInjured":0,"numberOfDeaths":0,"odiId":11762752,"receivedDate":"2026-09-08T00:00:00Z","stateAbbreviation":"FL","tire":false,"updateDate":"2026-09-09T11:34:33Z","vehicle":true,"vin":"5FNRL6H52KB"},{"id":1973761,"artemisId":2653933,"childSeat":false,"city":"PURCELLVILLE","consumerLocation":"PURCELLVILLE, VA","crash":false,"description":"Vehicle went into dealer for diagnostic, update PCM for hill start assist and cruise control failure. Dealer identified pcm update was not done when clutch recall performed.  Instrument cluster update was pushed as well. Instrument cluster bricked. headlight indicator only functioning light on cluster. All gauges and information screen are dark. no functionality. Car has been sitting at the dealership since July 1, 2026 waiting on a replacement instrument cluster.","equipment":false,"fire":false,"incidentDate":"2026-07-01T00:00:00Z","numberInjured":0,"numberOfDeaths":0,"odiId":11762754,"receivedDate":"2026-09-08T00:00:00Z","stateAbbreviation":"VA","tire":false,"updateDate":"2026-09-09T18:17:32Z","vehicle":true,"vin":"1C4HJXFG6KW"},{"id":1973762,"artemisId":2653934,"childSeat":false,"city":"LAKEWOOD","consumerLocation":"LAKEWOOD, NJ","crash":false,"description":"As per the attached there is a recall on this for the airbags and you are in charge of this  On Sunday XXX I was driving in [XXX] and suddenly my air bags deployed. (all driver side airbags from front to back, not the steering wheel). I took the vehicle into a body shop they reached out to my insurance for a claim. On XXX my insurer send down an adjusted who inspected the vehicle and denied the claim as the car had no impact and its its not an accident it\u2019s a manufactures defect.  On Wednesday 8/5 we took the van into Honda dealer of [XXX]. [XXX] opened the case. I called on Friday and she told me case is being handled by [XXX] On Monday I called [XXX] she said I need to speak to [XXX]. I called [XXX] numerous times and left him messages with no response. For lack of a choice I sent my wife into the dealership to speak to [XXX]. He said its not his job to take care of this I need to reach out to Honda via [XXX]. She asked him why he didn\u2019t call and he did not respond  Just said I can take my car back if I want.  I called Honda and told them my story they said they will open a case and they gave me a case number. This was a few weeks  ago I don\u2019t recall exact date. I called numerous  to follow up and both times I was told told case has not been assigned yet but they will accelerate the case. after many times they finally said the opened a case. i should call Honda [XXX]. i drove down and went to [XXX] and he confirmed he was asked in email to say what happenned. still dont have anything. i am more than 5 weeks without  a car and need to share my car with my wife and taking uber to work and all i am getting is run around with no clear answer  please help me     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","equipment":false,"fire":false,"incidentDate":"2026-08-02T00:00:00Z","numberInjured":0,"numberOfDeaths":0,"odiId":11762755,"receivedDate":"2026-09-08T00:00:00Z","stateAbbreviation":"NJ","tire":false,"updateDate":"2026-09-09T15:22:41Z","vehicle":true,"vin":"5FNRL6H53LB"},{"id":1973763,"artemisId":2653935,"childSeat":false,"consumerLocation":"Unknown","crash":false,"description":"While driving, my vehicle suddenly began shuddering and shaking. The vehicle lost power and would not accelerate properly. I had to press the brake pedal unusually hard. After parking, the vehicle would not move properly in reverse or drive. I turned the vehicle off and restarted it, and it moved only a short distance before shuddering again and losing power. The engine was making a loud buzzing or scooter-like sound. The vehicle became undrivable and had to be parked. I am concerned about a potential safety defect involving sudden loss of power while driving.","equipment":false,"fire":false,"incidentDate":"2026-09-06T00:00:00Z","numberInjured":0,"numberOfDeaths":0,"odiId":11762756,"receivedDate":"2026-09-08T00:00:00Z","stateAbbreviation":"FL","tire":false,"updateDate":"2026-09-09T10:58:15Z","vehicle":true,"vin":"5XXGU4L12KG"},{"id":1973764,"artemisId":2653936,"childSeat":false,"city":"COLUMBUS","consumerLocation":"COLUMBUS, OH","crash":false,"description":"I am having transmission issues with my 2019 Honda pilot. There is an extended warranty service bulletin out, Honda USA claims my vehicle does not fall under that extended warranty based on the VIN. I am experiencing all of the symptoms of the fuel injector issues that they report in the bulletin. I am unable to get anybody at Honda to help me.","equipment":false,"fire":false,"incidentDate":"2026-09-08T00:00:00Z","numberInjured":0,"numberOfDeaths":0,"odiId":11762757,"receivedDate":"2026-09-08T00:00:00Z","stateAbbreviation":"OH","tire":false,"updateDate":"2026-09-09T11:19:14Z","vehicle":true,"vin":"5FNYF5H39KB"},{"id":1973765,"artemisId":2653937,"childSeat":false,"city":"MINNEAPOLIS","consumerLocation":"MINNEAPOLIS, MN","crash":true,"description":"I was driving Eastbound on I-94 at 6am pitch black dark out and looked down at my dog and veered off to the grated area of the highway and the nosie startled my dog and he jumped, hitting my arm and the front left wheel went off the road and i lost control at about 50mph after braking and swerving and we hit the guardrailand scraped.the cables and rail and lost bumper, 2 tires and front end without airbags going off.","equipment":false,"fire":false,"incidentDate":"2026-09-07T00:00:00Z","numberInjured":0,"numberOfDeaths":0,"odiId":11762758,"receivedDate":"2026-09-08T00:00:00Z","stateAbbreviation":"MN","tire":false,"updateDate":"2026-09-09T10:33:52Z","vehicle":true,"vin":"3VV8B7AX2RM"},{"id":1973766,"artemisId":2653938,"childSeat":false,"city":"AURORA","consumerLocation":"AURORA, IL","crash":false,"description":"Car Keyless Entry Module/ TPMS Module having problem and alarms keep going off at anytime. It also stops car while driving because of no fob detection. It also automatically tries to turn the car on/off even when it was parked.","equipment":false,"fire":false,"incidentDate":"2026-09-05T00:00:00Z","numberInjured":0,"numberOfDeaths":0,"odiId":11762759,"receivedDate":"2026-09-08T00:00:00Z","stateAbbreviation":"IL","tire":false,"updateDate":"2026-09-09T11:54:41Z","vehicle":true,"vin":"5FRYD4H47GB"},{"id":1973767,"artemisId":2653939,"childSeat":false,"city":"RANSON","consumerLocation":"RANSON, WV","crash":false,"description":"Head gasket and coolant intrusion issue, requiring complete replacement of engine costing over 7,000.00","equipment":false,"fire":false,"incidentDate":"2026-07-03T00:00:00Z","numberInjured":0,"numberOfDeaths":0,"odiId":11762760,"receivedDate":"2026-09-08T00:00:00Z","stateAbbreviation":"WV","tire":false,"updateDate":"2026-09-09T10:46:04Z","vehicle":true,"vin":"1FMCU9J92HU"},{"id":1973768,"artemisId":2653940,"childSeat":false,"city":"PONTE VEDRA","consumerLocation":"PONTE VEDRA, FL","crash":false,"description":"Infotainment screen is delaminated and doesn\u2019t work","equipment":false,"fire":false,"incidentDate":"2026-09-03T00:00:00Z","numberInjured":0,"numberOfDeaths":0,"odiId":11762761,"receivedDate":"2026-09-08T00:00:00Z","stateAbbreviation":"FL","tire":false,"updateDate":"2026-09-09T12:07:30Z","vehicle":true,"vin":"4s4bsanc0j3"},{"id":1973769,"artemisId":2653942,"childSeat":false,"city":"CHAMBERSBURG","consumerLocation":"CHAMBERSBURG, PA","crash":false,"description":"I purchased the 2023 Honda Passport used with 47,500ish miles. It came with a factory 60,000 5-year powertrain warranty. The ONLY reason i paid cash for this vehicle.   At 49,900 miles, the engine developed a subtle engine knock.  At 50,460 miles, engine has clearly audible knock at idle - 2,000 RPM in gear (under load).  9/1/26 Antrim Honda, [XXX] denied hearing obvious noise. They did not collect oil or oil filter but charged a 190.00 diagnosis fee. The dealer\u2019s conclusion: the noise is a \u201ccommon engine characteristic of the 3.5\"  but is contradicted by the presence of bearing material in the oil.   With 1,000 remaining on the previous oil change, completed by Keystone Ford, prior to my purchase, XXX, I changed the oil myself.  I changed it into a new, cleaned pan, inspected and found heavy metallic \u201cgold dust\u201d bearing material suspended in the used oil.  I have retained both the used oil and the oil filter for Honda\u2019s inspection and independent laboratory analysis.  No warning lights or codes on the dash.   [XXX]  [XXX] my work email if you can: [XXX] (work) [XXX] (personal) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","equipment":false,"fire":false,"incidentDate":"2026-08-21T00:00:00Z","numberInjured":0,"numberOfDeaths":0,"odiId":11762763,"receivedDate":"2026-09-08T00:00:00Z","stateAbbreviation":"PA","tire":false,"updateDate":"2026-09-09T15:21:16Z","vehicle":true,"vin":"5FNYF8H57PB"}]}