{"count":77,"message":"Results returned successfully","results":[{"odiNumber":11753477,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2026","dateComplaintFiled":"07/29/2026","vin":"WA1LABGE4KB","components":"ELECTRICAL SYSTEM","summary":"My 2019 Audi e-tron will not charge. The charging indicator turns red after a few seconds and charging stops. The issue happens with both my home charger and Electrify America public chargers. The vehicle does not make the normal charging connection/clicking sound. This appears to be a charging system or high-voltage electrical issue. I am concerned about a potential safety defect because the vehicle cannot reliably charge and may leave the vehicle unusable. We have had a lot of heavy rain recently, and I am concerned that moisture or water intrusion may be related to the charging failure. The vehicle will not charge and the charging light turns red after a few seconds. The issue occurs with both my home charger and Electrify America chargers.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11749137,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2026","dateComplaintFiled":"07/08/2026","vin":"WA1LABGE2KB","components":"ELECTRICAL SYSTEM,ENGINE,BACK OVER PREVENTION","summary":"The car stayed for 4 weeks at the dealership and he didn\u2019t able to do the recall","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11749145,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2026","dateComplaintFiled":"07/08/2026","vin":"WA1LABGE2KB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE","summary":"am writing to file a formal complaint regarding my recent experience with the service department at Audi of Cherry Hill concerning my Audi e-tron.  My vehicle remained at your dealership for approximately four weeks, during which time no repairs or meaningful progress were made. Instead, I was informed that I would need to approve approximately $13,000 in diagnostic fees before the vehicle would even be inspected or touched. I find this completely unreasonable and unacceptable, particularly given that my vehicle sat idle at your facility for an extended period without any justification.  In addition, I am extremely dissatisfied with the customer service and conduct of an employee named Khern. He explicitly identified himself to me as a manager; however, after speaking with other staff members, I discovered he is not a member of management and works at the service intake desk. Furthermore, when I requested to speak with the actual service manager or another member of leadership to discuss my concerns, Khern actively refused to contact them or allow me to escalate the matter.  As a customer, I expect honesty, transparency, and the ability to speak with management when a situation cannot be resolved at the front desk. Instead, I was misled, ignored, and left without assistance while my vehicle sat unrepaired for weeks.  I request the following actions in response to this letter:   A written explanation as to why my vehicle remained at the dealership for four weeks without any diagnostic progress or work being performed.   A detailed, line-item justification for the approximately $13,000 diagnostic estimate presented to me before repairs would begin.   An explanation regarding why frontline staff denied my explicit requests to speak with a dealership manager.   A direct response from the actual Service Manager or General Manager addressing these concerns and outlining how this matter will be resolved.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11733460,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2026","dateComplaintFiled":"04/23/2026","vin":"WA1VAAGE6KB","components":"ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"Airbag detection system continues to malfunction. When driving at random times it states the detection system is currently unavailable as well as all the function buttons on the steering wheel.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11733081,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2026","dateComplaintFiled":"04/22/2026","vin":"WA1LABGE4KB","components":"ELECTRICAL SYSTEM","summary":"\u201cElectrical system malfunction- Please park vehicle safely\u201dpopping up on the dashboard. This is the second incident of such. Then \u201c a low battery charge \u201c warning while charging the car. Warning adds \u201c battery will charge while driving\u201d. We called the dealer the first time and told to monitor but ok to drive. Then today while traveling almost 3 hours away from home, message pops up again. Dealer contacted and said ok to drive but bring the car asap in shop. Challenges - safety of travelers as issue limits ability to truly know state of charging battery , risk of crash as electrical system main part of EV car. Unsafe conditions putting lives at risk.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11732559,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2026","dateComplaintFiled":"04/20/2026","vin":"WA1VABGE4KB","components":"TIRES","summary":"Component: Tires (Front Left) Continental Cross Contact LX 265/45 R21 Incident Description: Driving at highway speed, the front left tire suffered a catastrophic tread delamination. The flailing tread tore the fender and charging cover off of the vehicle. No impact or road hazard occured due to smart manuvering and proximity to the shoulder to pull over. However, this could have been deadly with a family with young children in the car and others on the road. This could have been a near fatal event.  The car is currently being looked at by the autobody shop and insurance.  There were no warnings or other symptoms prior that would have indicated any issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CROSSCONTACT LX","size":"255/60R17 106 H","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11725198,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2026","dateComplaintFiled":"03/18/2026","vin":"WA1VAAGE5KB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Vehicle experienced a sudden and total loss of propulsion while driving due to an internal failure of the rear electric motor. The dealer diagnosed it as 'coolant intrusion' into the motor unit. This is a known manufacturing defect in the 2019 e-tron (TSB 2073858/2) where internal seals fail, allowing coolant to destroy the motor. This created a high safety risk on the highway. Audi is refusing to honor the 8-year/100,000-mile High Voltage System Warranty, citing a lack of routine maintenance, even though the motor is a sealed unit with no user-serviceable internal seals","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11725413,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2026","dateComplaintFiled":"03/18/2026","vin":"WA1VAAGE1KB","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I had 93u9 criteria 04 recall done in February. As of March 6, I had a no power supply message. Without being able to charge it went to the dealer. They said it was the charge port assembly but not from the recall since that was software. Once that was fixed they charged the car and it immediately had the fault electrical malfunction. Now they say i need to replace the rear drive motor. Then thy called again and said the 12v battery needs to be replaced as well. This all happened while still at the dealer. I didn\u2019t have those faults prior, yet they want to say none of its related. This appears all related. After I got the car back from the recall, I had two times the charging didn\u2019t want to start, then I had ghost wiping with the rear wiper and the infotainment system rebooted several times while driving. Safety had gotten much worse and now there are cascading failures. Audi does not want to admit the recall was the cause, but the car had no issues prior and now a month later had $17000 in repairs. Audi has had the error code reports requested by me, but they have not provided them including the corporate office. I feel this recall caused a catastrophic failure of my battery and electrical system.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11724345,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"03/14/2026","vin":"WA1VAAGE5KB","components":"EXTERIOR LIGHTING","summary":"Brake lights become faulty due to moisture intrusion from car washes. The part is available for inspection if requested Audi has issued a technical service bulletin on this issue already. This should be handled through a recall, not a TSB.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11720828,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2026","dateComplaintFiled":"02/26/2026","vin":"WA1VAAGE1KB","components":"VISIBILITY/WIPER","summary":"I had the recall done about a week ago on my Audi 2019 etron. The recall was the software for the rear camera. Now I have noticed that when I am driving and water splashes on the windshield the auto wipers do a single wipe like normal, however the next time after that when I come to a complete stop, like at a light, the rear wiper then goes off once. It had happened multiple times, and that is the only thing that is consistent when it does happen.   Today it happened once in the morning when I came to a stop light and then again tonight at a stop sign. It didn\u2019t happen at any other point and I drive over an hour in each commute. Both times the wipers had auto activated to wipe the front windshield at a point between two stops. It doesn\u2019t do it until I come to a complete stop.   I wanted to report this since it never happened in the past.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11716617,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"02/09/2026","vin":"WA1VAAGE3KB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"The high-voltage charging flap assembly (Part 4KE810001) has failed, preventing the charge door from latching. Notably, this failure (DTC P31D000) occurred within 7 days of the vehicle being serviced at Audi Burlingame for a high-voltage battery software recall. This presents three safety hazards:  1. Driver Distraction: Triggers a continuous auditory chime and 'Warning! Please check the charging unit cover' message every 10 seconds. It cannot be silenced, creating a severe, persistent distraction.  2. Unintended Deployment: At highway speeds, the unlatched flap opens/flaps due to aerodynamics, creating a visual obstruction and distraction for the driver and traffic.  3. Moisture Ingress: Failure to seal the port exposes the high-voltage interface to pressurized rain/road spray. Per NHTSA 19V434 (Recall 93E8) regarding moisture ingress in this system, this failure represents a recurrence of a known safety risk.  Evidence of Defect: Audi has iterated through three versions of this part (4KE810001, B, and C), confirming an inherent design flaw. This component is specifically identified in Service Campaign 93H6 for proactive replacement. Despite this, and the failure occurring immediately after recall service 93V2 on October 1st 2025, Audi Burlingame denied a 'goodwill' repair and quoted $1,100+ for a part already internally flagged as defective. Repair declined due to cost; safety hazard remains active.   I am requesting that the NHTSA open an investigation into this component failure.   Thank you,","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11709389,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2024","dateComplaintFiled":"01/07/2026","vin":"WA1VABGE1KB","components":"VISIBILITY","summary":"The contact owns a 2019 Audi E-Tron. The contact stated that during rainy weather, there was water entering the vehicle through the roof, and water was leaking onto the infotainment system, the shifter, and other electronics. Additionally, the contact stated that there was water accumulating in the footwell. The vehicle was taken to the dealer, where it was determined that water was leaking through the fully closed sunroof. The contact related the failure to TSB Number: AWA-23-09 (Sunroof Limited Warranty Extension) that stated that the dealer would address a condition of leakage and water ingress into the interior of the vehicle from the sunroof while in the fully closed position and would address consequential damages as a direct result of the water ingress. However, the dealer informed the contact that there was another TSB with the same TSB Number that overrode the bulletin information. The contact was informed that only 60 percent of the cost of the sunroof repair would be covered, and the contact would be responsible for the cost of the repair of the water damage. The manufacturer was notified of the failure and confirmed that only the TSB that fully covered the cost of the repairs was found, and no other TSB was found. A case was filed. The vehicle was not yet repaired. The failure mileage was approximately 5,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11709462,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2026","dateComplaintFiled":"01/07/2026","vin":"WA1LABGE3KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"INCIDENT SUMMARY: On [XXX], I brought my 2019 Audi e-tron (VIN: [XXX] , 70k miles) to Audi Salt Lake City for Safety Recall 93U9 (High Voltage Battery Module). Vehicle was functioning normally with no warning lights or electrical issues. IMPROPER RECALL COMPLETION: The dealership's technician (Chris Miller, [XXX] ) documented in the service notes: \"I FOUND THE GROUNDING STRAP FOR THE REAR MOTOR WAS NOT INSTALLED AND WAS TUCKED UP BETWEEN THE MOTOR AND THE COVERS.\" This proves the technician failed to properly reinstall the critical grounding strap during recall service, leaving it disconnected in the high voltage system. IMMEDIATE FAILURES AFTER RECALL: Following the recall service, multiple critical failures occurred:  Voltage converter failure (part #4KE-907-171-C) Battery charging malfunction (limited to 100 miles range vs normal 200+ miles) Multiple stored fault codes and dashboard warning lights Rear drive motor faults Parking brake system failures  All failures are consistent with loss of proper grounding in a high voltage EV system. SAFETY CONCERNS: The technician drove my vehicle 55 miles during service (odometer: 70,651 IN to 70,706 OUT). Why didn't they notice the warning lights during this excessive test drive? Operating a high voltage EV with improper grounding creates risk of electrical fire, shock hazard, and component damage. How many other vehicles at this dealership had recall 93U9 improperly completed? DEALER RESPONSE: Dealership attempted to charge me $2,089 for repairs caused by their incomplete recall work. When I disputed, the General Manager threatened to call police if I didn't return the loaner vehicle. No repairs were ever authorized by me. INVESTIGATION REQUESTED: Please investigate Audi Salt Lake City's recall 93U9 completion procedures and quality control. This is negligent completion of federal safety recall work that endangered my safety and may affect other e-tron INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11709560,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2025","dateComplaintFiled":"01/07/2026","vin":"Wa1vabge3kb","components":"ELECTRICAL SYSTEM","summary":"Batery is giving electrical malfunction alert. Dealer diagnosed SX6 failed, replaced at 52,991 miles on Dec 22, 2022 (they agreed to replaced free of charge), at 104,741 miles on Jan 6 2025, dealer diagnosed sx6 failed again, needed to be replaced.thry refused to replace at no charge. During the research online I found that many audi EV cars owners reported the same problem which SX6 failure could potentially causes the car could completelystop while operating.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11707702,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2025","dateComplaintFiled":"12/30/2025","vin":"WA1VAAGE8KB","components":"VISIBILITY/WIPER","summary":"I am reporting a serious safety concern with the rear backup camera on my 2019 Audi e tron. The camera provides extremely poor visibility at night and in low light conditions, to the point that it is effectively unusable. The image is very dark and grainy, making it difficult or impossible to see pedestrians, vehicles, curbs, or other obstacles while reversing.  This creates a significant safety hazard, especially in residential areas, parking lots, and garages where pedestrians may be present. The issue occurs under normal operating conditions and is not related to dirt or obstruction on the camera lens. The problem has been consistent since ownership and does not appear to be an isolated incident.  Given that backup cameras are federally mandated safety equipment, this level of nighttime performance undermines their intended purpose and increases the risk of accidents, injuries, or property damage. I believe this may represent a design or hardware defect that warrants investigation.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11702624,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2025","dateComplaintFiled":"12/03/2025","vin":"WA1LAAGE4KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"My 2019 Audi E-tron has experienced two major issues during my ownership. At around 87k miles, I was driving into a parking lot and suddenly a \u201celectrical malfunction\u201d warning light appeared on my dashboard followed my many warning lights including 4wd, brake system, and battery. The vehicle was not moving properly and I had to slowly move it into a parking lot and had it towed to the dealership. The issue was that the front motor is toasted caused by coolant leaking into the motor. The second issue occurred around 109k miles. My vehicle couldn\u2019t start in a parking lot and the same \u201cElectrical Malfunction\u201d warning light went on. The vehicle was towed to Audi dealership and the diagnosis was a failing SX6 battery control module, which costed me over $8000 to repair. Those two issues both make the vehicle unmovable and could be catastrophic if they occur at high speed. There are numerous complaints from Reddit and E-tron forum regarding the same two issues. Both issues involved moisture getting into critical electrical components and could put the safety of passengers and other vehicles on the road in danger. The Audi USA has extended the warranty for the motor issue but hasn\u2019t done anything regarding the SX6 modules. The vehicle\u2019s electrical motors and HV battery should be closely inspected since those issues are prevalent and could be related to serious design flaws from factory. Audi USA hasn\u2019t addressed those issues properly and it didn\u2019t have a proper fix for its self discharging battery as well, which puts this vehicle unsafe to operate on the road.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11699538,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2025","dateComplaintFiled":"11/15/2025","vin":"WA1VABGE2KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"2019 Audi Etron that still doesn't have a resolution for the safety recall of  High-Voltage Battery Module(s) AUDI ACTION CODE 93U9,  NHTSA RECALL NUMBER 23V867, issued Dec 20, 2023 for a potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery overheating increases the risk of a fire.  Putting a sticker on the dash saying not to charge to over 75% and software that reduces the mileage I can drive is not a fix.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11697805,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"11/05/2025","vin":"WA1VAAGE8KB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Dear Audi Product Safety Division and NHTSA Office of Defects Investigation,    I am writing to formally document a safety defect in my 2019 Audi e-tron Prestige (VIN [XXX] ), which exhibits the same brake-system failure described in Audi\u2019s brake-booster recall \u2013 Campaign 46P6 / NHTSA Recall 24V-621, despite Audi\u2019s system not listing my VIN as covered.       Vehicle Details    Make/Model: 2019 Audi e-tron Prestige VIN: [XXX]  Build Date: 05/19 (per manufacturer label) Mileage: [insert current mileage] Primary Location: Lynwood, Illinois        Defect Summary  My vehicle repeatedly displays:    \u201cParking Brake Malfunction\u201d and \u201cBrake System Fault\u201d warnings. A clicking noise or resistance when pressing/releasing the brake pedal. The brake pedal occasionally fails to return fully to its normal position. On one occasion, the vehicle rolled slightly while parked.     These symptoms match those described in Audi\u2019s recall 46P6, which involves improper assembly of the bolt connection between the brake-pedal input rod and brake-booster actuator rod.       Interaction with Audi Corporate  On [insert date], I contacted Audi of America Customer Experience (1-800-253-2834) to report this as a safety issue.    During multiple calls, including one with a supervisor, I:    Requested that Audi open a Safety Concern / Product Technical Case for review by Product Safety Engineering. Explained that my vehicle\u2019s May 2019 build date places it within the recall\u2019s production range. Was informed that no process exists to document or escalate a VIN for review. When the conversation became confrontational, I ended the call after stating that I would involve legal counsel.     Additional Note on Call Conduct  During that final conversation, the Audi supervisor asked if I \u201cwanted to argue with him.\u201d I responded that I was not arguing, that I can disagree while stating facts and federal law, and clarified that he was also arguing against the factual information I provided.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11696215,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2025","dateComplaintFiled":"10/28/2025","vin":"WA1VABGE7KB","components":"ELECTRICAL SYSTEM","summary":"On the very day I purchased the vehicle (07/22/2025), the high-voltage battery module pack failed, and the vehicle had to be immediately taken back for service. I did not receive it back until 08/08/2025. I was told it was fully repaired and safe.  On 09/02/2025, the vehicle suffered multiple simultaneous safety-system failures, including:  \u2022 \u201cAudi Adaptive Light: Malfunction\u201d \u2022 \u201cHigh Beam Assistant: Malfunction\u201d \u2022 \u201cAudi Pre Sense: Currently Limited\u201d (collision-avoidance system) \u2022 The vehicle also failed to charge that day.  As of today, a new \u201cExit Warning Malfunction\u201d warning has appeared.  This is the third critical safety or high-voltage system failure in less than 90 days. At no point was I informed of any prior safety or recall issues before purchase. Each time, the dealership insisted repairs were complete \u2014 yet additional safety failures continue.  This vehicle appears to have an ongoing electrical/safety system instability, potentially involving the high-voltage battery and critical driver-assistance systems. I am filing this complaint to ensure it is formally investigated before a serious incident occurs.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11671605,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2025","dateComplaintFiled":"07/07/2025","vin":"WA1VAAGE1KB","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"My car has been under a recall since 2023. I have been at the dealership for normal maintenance and for the recall several times now but the dealership/Audi says that it's monitoring the battery remotely and doesn't replace the battery. No fix has been done until now and the recall/fix keeps being delayed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11671233,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"07/04/2025","vin":"WA1VAAGE3KB","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"The car sunroof has started leaking in which for they have released an extended warranty. Although my car at this falls under the 80,000 mile limit the dealership refuses to work in the car. This is a hazard as batteries and water do not work together as this is a electric car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11666480,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/12/2025","vin":"WA1VABGE8KB","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"I have a 2019 Audi eTron. The worse incident was when on the freeway, I had a warning signal then thankfully, I exited and was on feeder when he was completely stopped, towed to dealership and was told a major component engine equivalent or battery had to be repaired or replaced. There are records at Audi dominion. Regarding current complaint, I have reached out to Audi for maybe two l+ years? Trying to get safety recall for high voltage battery but they kept saying they have not received software part to remedy this.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11665286,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2023","dateComplaintFiled":"06/06/2025","vin":"WA1VAAGE9KB","components":"ELECTRICAL SYSTEM","summary":"2019 Audi Etron under recall for battery issue since 2023, to date there has been no remedy. This is a fire hazard and should be addressed. Audi says they will Notify when there\u2019s a remedy.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11662975,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/24/2025","vin":"WA1VABGE8KB","components":"UNKNOWN OR OTHER","summary":"Charging limited to 80% for over 18months now with the safety recall. Batteries are degraded and range dropped to 130miles earlier this year. Ability to drive safely impacted by low battery warning on multiple occasions and forced reduced speeds in rush hour traffic during in city commute.  Local dealership is pointing to Audi not sending replacement batteries and safety limitation of 80% charge.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11659489,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2025","dateComplaintFiled":"05/07/2025","vin":"WA1VABGE2KB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11656357,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2020","dateComplaintFiled":"04/23/2025","vin":"WA1VABGE1KB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Audi E-Tron. The contact stated while the vehicle was parked, the contact attempted to charge the vehicle and the high voltage battery overheated. The contact attempted to unplug the charger and got shocked; however, no medical attention was sought. No warning lights were illuminated. The vehicle remained at the residence. The contact was notified that the VIN was included in NHTSA Campaign Number: 23V867000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11653377,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2025","dateComplaintFiled":"04/08/2025","vin":"WA1VABGEXKB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"No specific incident, but the expected resolution date for this recall has been pushed out 3 or 4 times, and now there is no expected resolution date. I've already implemented the interim step for the recall and had to have a battery cell replaced, which took over 2 weeks for the dealership to complete. It's frustrating to constantly have a potential 2+ week fix hanging over our head, not to mention the fact that they recommend only using the vehicle at 80%, severely limiting our range, and, ultimately, the risk of the battery catching fire or exploding at any point!  The recall has been open for almost a year and a half now, and it's only supposed to be a software update to fix it! I'd like to see them actually implement the final resolution!","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11653042,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2025","dateComplaintFiled":"04/06/2025","vin":"WA1VABGE2KB","components":"FUEL/PROPULSION SYSTEM","summary":"NHTSA 23V867 was issued on the car after 8 months of purchase for high voltage battery modules protentional for a fire if overheating occurs.    It has been over 18 months and recall only has been mitigated by reducing the ability to charge the car.   Due to the potential  of fire hazard we have had to stop charging the car in the garage overnight like we use to.   Wife makes we stay outside with the car while it charges which in CA the prime ours are when we now charge increasing our cost to operate the vehicle.  Resell price has also plummeted as a result of the unresolved recall resulting in owing more than the car is valued at.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11642220,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2025","dateComplaintFiled":"02/12/2025","vin":"WA1VAAGEXKB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11635033,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2023","dateComplaintFiled":"01/09/2025","vin":"WA1VAAGE0KB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Posed safety risks due to recalls. I do not feel safe driving two babies with posed fire risk due to open recalls. No current fix for over a year.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11614374,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2024","dateComplaintFiled":"09/13/2024","vin":"WA1VAAGE9KB","components":"FUEL/PROPULSION SYSTEM","summary":"I received the recall notice and I attempted to get my battery inspected and interim software installed on my vehicle on 9/9 at Audi North Atlanta. I was told that neither can be done because they do not have the parts needed for the inspection or the software install. When I pressed for more information, I was told that the inspection and software update will make the vehicle undriveable until they have the required parts. I was told I would be contacted when the parts were in so that my vehicle could be inspected and the software update could be installed.  On the evening of 9/12, when I started my vehicle a red warning light appeared with the message \"Electrical system malfunction! Safely stop the vehicle\". I contacted the nearest Audi dealership (Audi Gwinnett) and told them I think I'm having an issue related to the recall. They said they could check the vehicle but they didn't have any appointments for a week. I let the vehicle sit and the warning went away. I attempted to make it to Audi North Atlanta (who have worked on the battery of my vehicle before) before the closed, but I was unable to.   The next morning (9/13), the warning light had returned with the same message as before. I again let the vehicle sit until the warning went away. I took the vehicle to Audi North Atlanta and was told again that my vehicle cannot be inspected for the recall and that I am responsible for a diagnostic fee since the warning light is not on. I asked why this wasn't attached to the recall inspection and was told that the warning light could be on for any reason. I again asked about why they couldn't do the free recall inspection and again I was told they do not have the required parts.  I have reviewed the documents associated with the 93U9 recall (NHTSA #23V867000) and the only part required for the inspection and software update is a sticker to remind me not to charge my vehicle past 80%.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11601504,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"07/12/2024","vin":"WA1VABGE5KB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11595973,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2024","dateComplaintFiled":"06/23/2024","vin":"WA1LAAGE3KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Subject: Formal Complaint Regarding Water Ingress and Electrical Damage \u2013 Seeking Damages  Dear Audi Customer Service,  I am writing to formally lodge a complaint regarding significant issues with my Audi vehicle, which have led to severe damage and financial loss. Below are the details of the incidents:  Initial Incident of Water Ingress: A few months ago, my Audi experienced water ingress through the sunroof, causing water to enter the front of the vehicle. This issue was addressed and repaired by your dealership under warranty.  Recent Incident of Water Ingress: From June 13 to June 15, during heavy rains in Florida, my vehicle was stationary and parked. On [XXX], while driving the vehicle, I noticed an electrical burning smell and had to stop immediately. All the lights were displaying errors. Upon taking the vehicle to the Audi dealership, it was discovered that there was water ingress into the battery area and the rear of the vehicle.  Despite the previous repairs for water ingress, the recent inspection revealed extensive water damage. The dealership has stated that the damage cannot be repaired under warranty and provided an estimated repair bill of $23,000. Consequently, my insurance company had to declare the vehicle a total loss.  Given the history of water ingress issues and the failure of the initial repair to prevent further damage, it is evident that there is a significant defect in the vehicle. It is unacceptable that such a defect has not been adequately addressed, posing a safety hazard to consumers. PLEASE INVESTIGATE AS I AM not the only victim of this problem and audi is aware. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11590754,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2024","dateComplaintFiled":"05/25/2024","vin":"WA1VAAGE0KB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Going about 50-55mph on dark road I have driven on for last six months in all conditions.  Last night was normal dry conditions.  I had cruise control and audi presense set to early detection.  Suddenly the brakes engaged hard for a split second and then stopped.  While this happened the cockpit display said \"Audi pre sense\" with a red circle icon below.  After this the vehicle continued to drive without further incident. This is a common problem in various Audi models that would present various dangers.  In particular I can't imagine what would happen if my pregnant wife was buckled in and the brakes suddenly slammed hard.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11584432,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"04/22/2024","vin":"WA1VABGEXKB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11584092,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"04/19/2024","vin":"WA1LAAGE9KB","components":"ENGINE","summary":"The contact owned a 2019 Audi E-Tron. The contact stated that while the vehicle was parked in a garage, there was a sudden odor of smoke detected. The contact stated upon discovering the smoke, the contact noticed fumes and flames coming from the engine compartment and the rear undercarriage. The contact stated the vehicle was unoccupied at the time of the fire. The fire was extinguished by the Fire Department. A Fire report was filed. A Police report was not filed. The dealer was contacted. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11583567,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2024","dateComplaintFiled":"04/17/2024","vin":"WA1VABGE4KB","components":"UNKNOWN OR OTHER","summary":"I talked to an Audi representative and it appears there are recalls for sunroof leaking in various cars it was installed upon that include Volkswagen and Audi.  My 2019 Audi was not included and the representative cannot explain why even though I have an identical issue with leakage from the sunroof.  The exact problems that plagues other cars that were already given a recall.    Instead of a recall, a TSB, was offered for my car but because it is not an actual recall, Audi will not pay for any repairs.  From my online search, it looks like there was a class action lawsuit from a law firm called Milberg with my model included that was settled for extended the warranty of 8 years (2028) or 80k miles to repair the leaking sunroof.  My car has a TSB and acknowledgment in the class action lawsuit that there was a faulty sunroof but because my car has 94k miles on it, Audi refuses to pay it.    I believe that NHTSA needs to make an immediate recall for 2019 Audi E-tron for leaking sunroof because it is the same recall other cars have had with the same sunroof system installed, a class action lawsuit that offered payment for those not able to get the recall on their car, and Audi issuing a TSB because they know there is the same problem on my car.  Audi keeps using the excuse that NHTSA didn't force them to make a recall on the 2019 Audi E-tron even though it suffers from the same problem as the other cars with the same sunroof system, so they are refusing to cover any costs to fix it.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11582497,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"04/12/2024","vin":"WA1VABGEXKB","components":"FUEL/PROPULSION SYSTEM","summary":"Battery has a recall in place for fire hazard..I contacted the dealership and they have no path for a repair .  They have also denied my buy back request.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11579861,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2024","dateComplaintFiled":"03/28/2024","vin":"WA1VABGE7KB","components":"UNKNOWN OR OTHER","summary":"This vehicle is equipped with a hands free tailgate sensor to allow hands-free opening with a kick or wave of a foot under the rear bumper. The problem is that while we are standing at the back of the vehicle, loading or unloading items, the tailgate sensor will activate and the tailgate will begin to close, requiring quick action to get out of the way. This happens unpredictably and has occurred more than once. Of course, there is a chance of injury from the tailgate or when trying to suddenly move out of the way.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11574623,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2024","dateComplaintFiled":"02/29/2024","vin":"WA1VAAGE3KB","components":"ELECTRICAL SYSTEM","summary":"I received the letter about 23V867 recall on this vehicle over two weeks ago. Letter indicates vehicle requires repair (per Audi's online data as recorded with data collection performed from the vehicle itself) NOW. I called to make an appointment with Audi Silver Spring  [XXX] ) and initially I was told they will have to order new battery modules. A week later (this morning 2/29/2024) I was texted that they cannot perform the repair as they do not have cell balancer tool :( and this will take another two weeks. So while Audi indicates my vehicle is in imminent fire hazard, yet their dealers are not capable of repairing this issue, even though letter indicates repairs should be performed now. I am extremely concerned with the safety of the vehicle, passengers and my property while vehicle is parked on the driveway due to fire hazard.  Thank you, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11574632,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2024","dateComplaintFiled":"02/29/2024","vin":"WA1VABGE4KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Rearview and camera displays showed a blank screen.  The instance showed up when the vehicle was in Reverse. The screen turned blank besides other features on the display such as camera views. Each view showed blank.  An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11568796,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2023","dateComplaintFiled":"01/30/2024","vin":"WA1VABGE2KB","components":"ENGINE","summary":"The contact owns a 2019 Audi E-Tron. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated, and the Major System Failure message was displayed. The vehicle was towed to the dealer, where the engine was replaced; however, the dealer refused to return the vehicle until the contact had paid for the repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11568448,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"01/29/2024","vin":"WA1VAAGE5KB","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"The charging system used to charge the vehicle cannot be used at full capacity otherwise it can cause a fire.  Potential house fire, wiring damage to home. This problem has been confirmed by the manufacturer. The components have not been inspected because Audi does not have a remedy for this recall. There are no warnings on the vehicle. Lights flicker in the home when charging.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11567520,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2024","dateComplaintFiled":"01/24/2024","vin":"WA1LABGE8KB","components":"UNKNOWN OR OTHER","summary":"We have several recalls for this car the battery and the ball joints are bad we called the dealer for help with the issue and never received any update , we can not drive this car due to a fire hazard and it is a real safety issue for all the public and our selves we need help. Please help my family thanks and god bless.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11565809,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2024","dateComplaintFiled":"01/16/2024","vin":"WA1LAAGE9KB","components":"UNKNOWN OR OTHER","summary":"I discovered the following recall on your site but the AudiUSA site does not show the issue. I am alarm at the serious nature of this recall and Audi is only saying it does no have a remedy yet. that is unacceptable considering what could happen. We need a faster remedy to this very dangerous situation. A timely manner is right now, not later in the year.   Dec 20,2023 Manufacturer Recall Number93U9 NHTSA Recall Number23V867 Recall StatusRecall Incomplete, remedy not yet available Summary A potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery overheating increases the risk of a fire. Affected high-voltage batteries may experience a loss of range and/or performance as an early indication.  Safety Risk A high-voltage battery overheating increases the risk of a fire.  Remedy REPAIR NOT YET AVAILABLE Audi is working on an interim measure to help provide support for vehicles in this recall until the remedy becomes available. More information will be provided at a later date once the details of the interim measure are defined.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11565370,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"WA1VAAGE8KB","components":"UNKNOWN OR OTHER","summary":"The sunroof exploded while on the highway.  It was very dangerous as small glass shards fell while driving at highway speeds on the highway.  It was not hit by anything, and there was no damage to the glass prior. There was no warning, just a loud pop/bang and then the glass fell and then a huge hole where the sunroof used to be.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11564562,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2023","dateComplaintFiled":"01/10/2024","vin":"WA1VAAGE4KB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System) and 23V842000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to charge the vehicle and was not able to charge the battery. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the charging port had failed and needed to be replaced. The vehicle was repaired. The contact researched online and became aware there was a recall related to the charging port failure under NHTSA Campaign Number: 19V434000 (Electrical System). The contact was advised by the independent mechanic that a dealer should check the software for any updates. The contact took the vehicle to a dealer and was informed that the charging port recall was not associated with the VIN. The contact was advised that the other two recalls had no relation to the failed charging port and that there was no remedy available for the two recalls related to the VIN. The manufacturer had been notified of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11553426,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2023","dateComplaintFiled":"11/03/2023","vin":"WA1LABGE0KB","components":"ELECTRICAL SYSTEM","summary":"The contact owned a 2019 Audi E-Tron. The contact had pulled into a charging station and had plugged the vehicle in to charge the battery. The contact stated she heard a loud boom 20 minutes after having plugged the vehicle into the charging station. The contact saw white smoke issuing from the rear of the vehicle and then she saw flames issuing from the rear driver-side wheel. The contact stated that prior to the fire department's arrival a passerby and a store employee, from a store that she was parked in front of, extinguished the flames with chemical hand-held fire extinguishers. The contact stated the vehicle was towed to her insurance provider's impound lot for investigation. The manufacturer had not been informed of the failure. The failure mileage was approximately 111,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11551452,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2023","dateComplaintFiled":"10/23/2023","vin":"WA1LAAGE8KB","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I plugged my Grizzle home charger into the driver side charger on my 2019 Audi E-Tron. The Vehicle charged but did not disengage the charging handle. I called Audi and followed all their instructions but nothing worked. The car was towed to the Audi dealer where they had to disassemble the vehicle's charging port on the car to get the charging cable handle out. Although the car is still under warrantee, Audi refused to to repair the car under warrantee And charged me upwards of $500.00 for the repair.  Audi claimed that since the charger was not an Audi charger there may have been outside influence. This explanation does not make any sense, nowhere in the owners manual does it stat that you are only required to use an Audi charger. This is equivalent to stating that you must take your car to the dealer for maintenance or risk voiding your warrantee.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11548927,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"10/08/2023","vin":"WA1VAAGE4KB","components":"SERVICE BRAKES","summary":"Purchased on September 13 2023 told my salesman anos that the vehicle needs brakes it seems he said oh no we inspect all our vehicles so me not being a mechanic I believe him well that was a lie September 15 2023 car  indicates brake pads low  see dealership now it\u2019s only been two days since I made this 60000$ purchase from Schaumburg ford so they say bring it in so we can check this is Friday I purchased that Wednesday they inspected it and it needs brakes and rotors  this is a electric car I could have hurt my self or others not having adequate brakes this car is not drivable due to it needs brakes   I should not be repairing a vehicle was purchased September 13 2023 2 days later it needs brakes this dealership played with my life and the well being of others  I want my brakes fixed  I live 100 miles from this dealership I went back on that following Monday to drive back with a car with  inadequate brakes first I was offered 1000$ towards new to having nothing done at all haven\u2019t Evan made a payment  beware of Schaumburg ford they sell cars that may just hurt u or some one else","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11543385,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/08/2023","vin":"WA1VAAGE4KB","components":"UNKNOWN OR OTHER","summary":"Leather dashboard  is warping due to the water ingress issue which was addressed from previous recall.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11512885,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2023","dateComplaintFiled":"03/20/2023","vin":"WA1LAAGE6KB","components":"VISIBILITY","summary":"The contact owns a 2019 Audi E-Tron. The contact stated while entering the vehicle, there was water leaking from the sunroof of the vehicle. The vehicle was taken to a dealer, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 170,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11511951,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2023","dateComplaintFiled":"03/15/2023","vin":"WA1VABGE2KB","components":"FUEL/PROPULSION SYSTEM","summary":"Last night, driving home from the airport, I stopped for a charge at an Electrify America charging station in San Diego, CA. Charging station ID is 200143-03. At the start of the charge, the port caught on fire, shot flames about a foot from the car. Obviously, after the flames subsided, I unplugged it. The DC high voltage pins are melted. I drove home without charging, driving slowly to maximize range and make it home. Luckily, I was not injured by the fire. The vehicle did not report any warnings, errors, codes, or anything. It seems functional. I have not attempted to charge it at home.   I reported the incident when it occurred to Electrify America. Their case number is [XXX].  This morning I reported the incident to Audi USA. Their reference number is [XXX].  I informed the Audi representative that I would be making this report.  The exact cause is unclear. It could be a problem with the charging station or its plug. However, it is clear that its safety systems did not detect the short circuit and stop the high voltage current from flowing. Curiously, there is also not a \"big red button\" to push on the charging station to shut it down (to prevent anyone else from using the station) - I had to ask the rep to remotely disable the station until their team could look at it.   Or, it could be a problem with the vehicle. It has successfully charged several times at Electrify America (Audi's preferred vendor, because they are a Volkswagen company), and it charges nightly at home without issue. But perhaps something on the vehicle side caused the system to short circuit.  At this time, I am awaiting guidance from the local Audi dealer on how to get it inspected.   INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11510475,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2022","dateComplaintFiled":"03/06/2023","vin":"WA1VABGE7KB","components":"FUEL/PROPULSION SYSTEM","summary":"The Etron is an EV.  At approximately 63,000 miles, I received an alert stating electric failure and move immediately off the road.  I took it to Audi and apparently the front electric motor flooded. After it was repaired, I drove the car another 2500 miles and received an alert stating electric failure and get off the road.  Apparently, this may be related to a bad battery module.  Both times the incident occurred on the freeway.  My car is still in the shop.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11505580,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2023","dateComplaintFiled":"02/04/2023","vin":"WA1VABGE3KB","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"Complete brake loss. Complete system failure. Driving on county road, braking light alerts came on indicating brake malfunction. Went to brake, no breaking engagement, alert messages on most electrical components including braking, suspension, drivetrain went off. Most every light on the dash sent alarms. Car would not stop with brakes, nor use of electric gear paddles. Pulled off to shoulder and coasted down the road until stopped.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11493391,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2022","dateComplaintFiled":"11/13/2022","vin":"WA1LABGEXKB","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"In a parking lot after backing out from the spot and entering car in drive mode - there was spontaneous, sudden, uncontrollable acceleration and spinning of 360 degree on extreme speed bringing the car in the same spot and stopped only with colliding with other parked vehicle on passanger side , pushing it further and damaging another parked car.   During the spin process it front of the car first collided rear end of the car parked on driverside, than curb ,than the back of the car parked on passanger side.  This entire event happened in fraction of a second without knowledge of the driver , immediately after the car was put in D mode from R  mode .  Suspecting some sort of TECHNICAL/ MECHANICAL FAILURE that should be further investigated for general safety.  The car was regularly serviced at Audi dealership and there was on going issue with SOS SYSTEM notification trigger, which was addressed to Audi dealership multiple times and they tried to resolve it . The latest same issue was handled almost around a month of the accident.  This car is technologically extremely advanced car and has every safety features in built. None of the features came on rescue to notify / stop the car . Even airbag didn't blew up on multiple collisions during that undescribable spontaneous acceleration and  spinning of a STANDING CAR!   Both Audi USA and GEICO are informed about the accident and they have assured investigating the incident too.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11480757,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2022","dateComplaintFiled":"08/23/2022","vin":"Wa1laage6kb","components":"ELECTRICAL SYSTEM","summary":"The trunk has one of those built in sensors underneath so that you can close it by waving your foot under the trunk.  This can end up being very dangerous, especially since the trunk is deep.  On several occasions, as I have been reaching deep into the trunk to grab some stuff, but foot ends up tripping the sensor under the car to start the trunk hatch closing, while I'm in the middle of the closing area!  If I didn't quickly move, the trunk would have closed on my body.  In other instances, the trunk door has hit me on the head.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11473059,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2022","dateComplaintFiled":"07/09/2022","vin":"WA1VAAGE0KB","components":"SERVICE BRAKES","summary":"The vehicle has a squeaky noise on the break no matter what condition the noise is very loud. Dealer said to break hard from 0-60 mph to clean pads and issue has not been addressed. It\u2019s getting worse.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464193,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2022","dateComplaintFiled":"05/11/2022","vin":"WA1VABGE9KB","components":"POWER TRAIN","summary":"When vehicle is in drive or reverse, it rolls forward and backwards when no throttle is applied (as if in neutral),  vehicle hit a structure because it rolled back at a rapid pace due to an incline.   Audi needs to implement a feature to prevent the vehicle from rolling when at a near stop and the vehicle is in drive or reverse.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464197,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"05/11/2022","vin":"WA1VAAGE2KB","components":"POWER TRAIN","summary":"Vehicle freely rolls forward and backwards in drive and reverse without any type of automatic brake hold function to prevent the vehicle from rolling the opposite direction of currently selected gear.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464198,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2019","dateComplaintFiled":"05/11/2022","vin":"WA1VAAGE6KB","components":"POWER TRAIN","summary":"Vehicle rolls freely in drive and reverse, very dangerous because it is difficult to control on hills and steep driveways. The vehicle will roll in either direction regardless of selected gear with no safety system to keep the vehicle in \"hold\".","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464199,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2020","dateComplaintFiled":"05/11/2022","vin":"WA1VABGE1KB","components":"POWER TRAIN","summary":"Vehicle dangerously rolls backwards on driveway when in drive, the vehicle does not brake hold when in drive or reverse, it will roll either direction freely as if in neutral. Audi needs to release a software update to hold vehicle when rolling opposite direction of selected gear.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464200,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2021","dateComplaintFiled":"05/11/2022","vin":"WA1VABGE0KB","components":"POWER TRAIN","summary":"Vehicle brake hold does not function as expected, the car will roll in either direction regardless of what gear is selected. If you don't pay attention and are on an incline, the vehicle will roll freely backwards even though you are in drive!   Audi does have a brake hold function but it only works when you fully depress the brake pedal and come to a stop. As soon as you press the accelerator to move forward, the car will begin to roll backwards if you are not constantly on the accelerator. Very dangerous!","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464201,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2022","dateComplaintFiled":"05/11/2022","vin":"WA1VABGE7KB","components":"POWER TRAIN","summary":"The suv has an issue where when you are in drive or reverse, the vehicle can roll backwards of forwards when the accelerator is released and the vehicle is not at a complete stop. For example, coming up an inclined driveway, if you come to a near stop to wait for the garage door to open, but release the accelerator pedal the vehicle will roll backwards rapidly even though it is in drive. The same happens in reverse. The car has brake hold, but it only works when you come to a complete stop and hold the brake pedal for more than a second. If you press the accelerator pedal briefly, the brake hold will release and the car will start to roll backwards or forwards depending on the incline. The gear selection (reverse/drive) does not matter, the vehicle will roll as if in neutral.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11460082,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2022","dateComplaintFiled":"04/07/2022","vin":"WA1LABGE3KB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My wife was driving our Audi e-tron and after several minutes driving she got she got very large red alert that said \"ELECTRICAL SYSTEM: MALFUNCTION! - SAFELY STOP VEHICLE\". She immediately pulled over to the side of the road into a parking lot just before the electric motors shut down completely. This put my wife in an extremely dangerous situation, and we consider her to be very lucky that she was not on a highway or in the middle of an intersection when this happened. The car became COMPLETELY immobile, just dead. We towed the vehicle to the dealership, and they informed us that it would be a minimum of three weeks before they can even begin to diagnose this issue. My service advisor has informed me that there is one other Audi e-tron currently at that dealership that has exactly the same issue as I have. Our Audi e-tron is a 2019 with 31,000 miles and the other person who has this same issue has 29,000 miles. THIS CAR IS EXTREMELY UNSAFE FOR THE ROAD. I have a family and there is no way I will feel comfortable letting them ride in this vehicle even if it is fixed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11457485,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"03/20/2022","vin":"WA1VABGE2KB","components":"ELECTRICAL SYSTEM","summary":"Early in January of this year -  - Got the message on the dash ('ELECTRICAL MALFUNCTION').  - Then a 2nd. message ('PULL OVER WHEN SAFE TO DO SO').  - Then a final message ('DO NOT ATTEMPT TO DRIVE').  Vehicle was still driveable and I was able to make it back to the house.   - Vehicle was towed to the Shawnee Mission Kansas Audi dealership Where it has been since January 4    First attempt to repair was to replace the battery control module (parts from  Germany). That resulted in a series of new error codes being generated. So more  parts from Germany (not sure what all this included). Ok so the tech was driving it  around the lot at the dealership and the Turtle appeared and the car stopped. So  back into the shop. So the latest is they found a leak from the battery coolant system,  leaking directly onto the front motor. Ok so now I am waiting for a 'NEW MOTOR'  and who knows what else from Germany.     Ok so with that said, I did a little digging around on my own.  The actual problem is caused by a faulty gasket.   Found this below on an auto blog site discussing the Audi E-Tron.  The situation described below is potentially extremely dangerous.  So my problem apparently is common with this vehicle:   \".... The e-tron shut-down appears to be caused in some cases by a failing gasket which allows coolant to leak into the motor. The fix is a new motor which, though it should be covered by the warranty, takes a long time while the dealer waits for delivery of a whole new e-tron motor. Some drivers have been left stranded in another state, hundreds of miles from home, with a vehicle that will not even turn on and takes weeks to repair.  .... \"","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11451488,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2021","dateComplaintFiled":"02/11/2022","vin":"WA1VABGE2KB","components":"LANE DEPARTURE","summary":"The lane assist in my car will pull me out of the lane I am driving in and into an adjacent turn lane when a turn lane opens up. It happens most often when I am on a two-lane road, with a double yellow line on my left and then when a long space without markings followed by dotted lines for the turn lane opens up, the car abandons using the double yellow line as the guide and pulls the car into the turn lane. This happens most often when a lane opens to the right but can happen on the left side as well. According to the dealership, car must be traveling at least 40 MPH for the lane assist to activate. I can observe on the heads-up display when the car changes its sensor focus to pull the steering and car into the turn lane. I believe this is a very unsafe feature, as it could lead to crashes, overcorrection, etc. Because I am aware of this issue, I am able to correct the course of the car, but the software should not be pulling the car out of the intended driving lane into an adjacent lane. (It can also make the driver look as though driving drunk, because it swerves in and out of lanes, which can put the driver at risk in another way, because of the state of police interactions these days.   The car is available for inspection if needed. I have reported the issue to the dealership and AUDI USA on multiple occasions. One person at AUDI USA said the car should not be operating that way; that person is no longer with the company. The people at the dealership have looked into it and say that it is operating as expected, even though I have sent multiple videos showing the car pulling out of the lane and what the lane assist is doing and the sounds the car is making. They have not been able to reproduce it (because they also have not driven the car on similar types of roads with similar markings). Those same people say they hate the feature because it doesn\u2019t work well and so they turn it off in their own Audis. The heads-up display alerts that the issue is happening.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11428558,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2021","dateComplaintFiled":"08/10/2021","vin":"WA1LAAGE9KB","components":"FORWARD COLLISION AVOIDANCE","summary":"I was traveling down a dip in the road and the Audi Pre Sense initiated emergency braking. There was no vehicle in front, the road ahead was totally clear.  The vehicle behind me nearly ran into the back of my car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11415566,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2021","dateComplaintFiled":"05/07/2021","vin":"WA1VABGE8KB","components":"FUEL/PROPULSION SYSTEM","summary":"VEHICLE FAILED TO NOTIFY THE OPERATOR ABOUT UNUSUALLY BAD BATTERY CELL. RANGE WAS DECLINING SIGNIFICANTLY BETWEEN CHARGE CYCLES. SERVICE CENTER WAS DECLINING TO ADDRESS THE ISSUE UNTIL PROVIDED DETAILED INFORMATION AS WHY THERE IS A FAULT WITH THE HIGH VOLTAGE BATTERY. A BAD BATTERY CELL COULD RESULT IN FIRE AND DEATH.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11394631,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2021","dateComplaintFiled":"02/04/2021","vin":"WA1VABGE5KB","components":"VEHICLE SPEED CONTROL","summary":"MY E-TRON HAS SUDDENLY ACCELERATED TWICE. ONCE ON THE HIGHWAY AND ONCE GOING LESS THAN 15 MPH ON A FLAT, DIRT ROAD. THE FIRST TIME I THOUGHT PERHAPS IT WAS MY ERROR, BUT WHEN IT HAPPENED A SECOND TIME IT CLEARLY WASN'T. THE CAR REVVED UP OUT OF NOWHERE AND I HAD TO PUMP THE BREAKS TO SLOW DOWN. I NEVER ONCE USED CRUISE CONTROL DURING EITHER SITUATION. FORTUNATELY, NOTHING WAS IN FRONT OF ME DURING EITHER SITUATION AND BREAKING WORKED TO RESOLVE MY SPEED/CONTROL OF THE CAR. FLOOR MATS WERE ALSO NOT AN ISSUE AS THEY ARE FIRMLY IN PLACE (AS ALSO WITNESSED BY MY DEALER.) THE CAR HAS BEEN RECALLED FOR TAIL LIGHT AND AND CHARGE LEVEL INDICATOR SO THEY ARE MANAGING THOSE FIXES WHILE AWAITING FURTHER INSTRUCTIONS FROM CORPORATE. IN THE MEANTIME, I AM NERVOUS ABOUT EVER DRIVING THIS CAR AGAIN GIVEN THOSE EXPERIENCES.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11377175,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2020","dateComplaintFiled":"11/30/2020","vin":"WA1LAAGE6KB","components":"SUSPENSION","summary":"THE AUDI DRIVE SELECT SYSTEM MALFUNCTIONED FOR MULTIPLE HOURS.  DURING THIS TIME THE VEHICLE'S AIR SUSPENSION SET ITSELF TO THE LOWEST POSSIBLE SETTING (LOWER THAN THE DRIVE SELECT MODES ALLOW) FOR THIS DURATION.  THE AUDI DRIVE SELECT SYSTEM DISPLAYED A SCREEN THAT WAS BLANK WITHOUT ANY SELECTABLE OPTIONS. THE AUDI DRIVE SELECT SYSTEM WAS UNRESPONSIVE TO PUSHING THE PHYSICAL BUTTONS ON THE CONSOLE WHEN TRYING TO SELECT THE AUDI DRIVE SELECT MODE.  WHEN I STOPPED THE VEHICLE AND TRIED TO RESET IT, MULTIPLE UNRELATED ERRORS OCCURRED. THESE INCLUDE BUT ARE NOT LIMITED TO \"PREDICTIVE EFFICIENCY: ASSIST UNAVAILABLE\", \"REAR CROSS TRAFFIC ASSIST: CURRENTLY UNAVAILABLE\", \"ALL WHEEL DRIVE MALFUNCTION! LIMITED STABILITY\", AMONG OTHERS.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11377182,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2020","dateComplaintFiled":"11/30/2020","vin":"WA1LAAGE6KB","components":"FORWARD COLLISION AVOIDANCE","summary":"WHILE DRIVING THE VEHICLE ON A STATE HIGHWAY THE AUDI ADAPTIVE CRUISE ASSIST CURRENTLY UNAVAILABLE ERROR MESSAGE DISPLAYS AND DISABLES THE ADAPTIVE CRUISE ASSIST FUNCTION FOR RANDOM/UNKNOWN PERIODS OF TIME.  THIS ERROR HAS OCCURRED MULTIPLE TIMES.  ADDITIONALLY, WHEN USING THE AUDI ADAPTIVE CRUISE ASSIST, THE VEHICLE WILL COME TO SUDDEN STOPS WHEN USING IF A CAR IS IN THE LEFT TURN LANE, PARALLEL TO THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11341478,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2020","dateComplaintFiled":"07/26/2020","vin":"WA1LAAGE9KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I GOT THIS AUDI ETRON WITH THE SECURITY THAT I WOULD HAVE ACCESS TO 150KW CHARGING STATIONS THAT WOULD CHARGE MY CAR IN 30 MINUTES. THIS WAS A LIE AND THEY DONT EXIST ON THE EAST COAST. YOU ARE LUCKY IF YOU CAN FIND 1 NEAR BY. THE FASTEST CHARGING TIME FOR MY AUDI WHEN ITS ON 26% IS AN 1HR AND 15 MINUTES ON THE ONLY SUPERCHARGE STATTIONS THAT EXISIT WHICH ARE 50KW. THIS MEANS IF I WANT TO GO OUT OF STATES I CAN NOT BECAUSE IT WILL ADD AN EXTRA 5 HOURS JUST TO CHARGE THE CAR BECAUSE UNLIKE THE SALES GUY TOLD ME IT DOES NOT GIVE YOU 250 MILES BUT 204 MILES. THEY ALSO SOLD ME THE BRAND NEW VEHICLE WITH ALL 4 SAFETY HANDLES MISSING. I AM NOT COMFORTABLE DRIVING THE CARE BECAUSE IF SOMETHING AS SIMPLE AS SAFETY HANDLES WAS MISSED WHAT ELSE WAS MISSED. . I REACHED OUT TO BRYAN WHO WAS SUPPOSE TO BE HELPING ME FROM THE CUSTOMER EXPERIENCE DEPARTMENT AND HE TOLD ME THERE IS NOTHING THEY CAN DO THE CAR WORKS FINE AND THE SERVICE DEPARTMENT IS FIXING THE HANDLES. I INFORMED HIM THAT THEY DID NOT FIX OR CHECK MY CAR. THEY ONLY TOOK PICTURES.  THEY ARE TRYING TO WIPE THEIR HANDS ON SELLING ME $100,000 CAR.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11341224,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/07/2020","dateComplaintFiled":"07/23/2020","vin":"WA1LAAGE9KB","components":"AIR BAGS","summary":"DUE TO AN ACCIDENT, FRONT AIRBAG WAS DEPLOYED CAUSING A DEEP LACERATION AND A THUMB DISLOCATION TO MY RIGHT HAND ( ACCIDENT WAS ON THE LEFT SIDE AND DIDN'T HIT DRIVER DOOR ) BLOOD STAIN WAS ON THE STEERING  WHEEL, ESCALATED THE ISSUE TO AUDI USA STATING THAT THE AIRBAG DEPLOYMENT CAUSED A SERIOUS INJURY THAT COULD HAVE BEEN FATAL  BUT THEY SAID THAT AIRBAGS WERE DEPLOYED AS DESIGNED","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11338485,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2020","dateComplaintFiled":"07/09/2020","vin":"WA1VABGE9KB","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2019 AUDI E-TRON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI TYSONS CORNER SERVICE DEPARTMENT (8598 LEESBURG PIKE, VIENNA, VA 22182) HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. UPON RETRIEVING THE VEHICLE, THE CONTACT STATED THAT HIS WIFE WAS DRIVING AT APPROXIMATELY 35 MPH, WHILE ATTEMPTING TO MAKE A LEFT TURN, WHEN SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE THE VEHICLE REMAIN UNREPAIRED. THE MECHANIC WAS AGAIN UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11325727,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2020","dateComplaintFiled":"05/24/2020","vin":"WA1VAAGE5KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"ON JANUARY 13, 202, THIS 2019 AUDI E-TRON WAS THE 2ND CAR STOPPED AT A RED TRAFFIC SIGNAL ON A PUBLIC ROAD. THE DRIVER'S FOOT WAS ON THE BRAKE. WHILE THE LIGHT REMAINED RED WITH THE DRIVER'S FOOT STILL ON THE BRAKE, THE CAR LURCHED FORWARD INTO THE REAR OF THE FRONT CAR CONTINUING PUSHING FORWARD FOR SEVERAL SECONDS AS THE DRIVER PUSHED HARDER ON THE BRAKE, TRIED TO SHIFT THE CAR OUT OF DRIVE, FINALLY STOPPING THE CAR BY PUSHING THE POWER BUTTON. THE CAR WAS IMMEDIATELY TOWED TO THE DEALER AFTER THE ACCIDENT, AND THE DEALER AND AUDI OF AMERICA WAS IMMEDIATELY NOTIFIED OF THE INCIDENT. AUDI FINALLY SENT AN ENGINEER TO INSPECT THE CAR ON FEB. 14, 2020. ACCORDING TO AUDI, THE ACCELERATOR AND BRAKE PEDALS WERE OPERATING PROPERLY AT THE TIME OF THEIR INSPECTION, AND THE CAR'S DATA RECORDER REVEALED NO INFORMATION REGARDING THE ACCIDENT. THEY CONCLUDE THAT THE ABSENCE OF EVIDENCE EXONERATES THE CAR AND AUDI. INASMUCH AS THE ACCIDENT HAPPENED EXACTLY AS DESCRIBED ABOVE, THE ABSENCE OF ANY DATA ON THEIR RECORDER, IF TRUE, AND THE PROPER FUNCTIONING OF THE PEDALS UPON LATER INSPECTION, ARE NOT EVIDENCE THAT THE ACCIDENT DID NOT HAPPEN AS DESCRIBED AND THE ABSENCE OF SOME ELECTRONIC MALFUNCTION THAT IS LIKELY TO HAVE OCCURRED AS BEING THE CAUSE. THEREFORE, THIS VEHICLE IS INHERENTLY UNTRUSTWORTHY AND UNSAFE.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11257387,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2019","dateComplaintFiled":"09/23/2019","vin":"WA1LAAGE2KB","components":"STEERING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THE VEHICLE PULLS TO ONE SIDE AND DESTABILIZES THE VEHICLE MOVEMENT BOTH ON THE HIGHWAY AS WELL AS LOCAL ROADS.  THE AUDI DEALERSHIP CLAIMS THAT IT IS DUE TO A HIGHLY SENSITIVE LANE DEPARTURE SYSTEM THAT CAN NOT BE EITHER DISABLED OR ADJUSTED.  THIS IS RESULTING IN UNSAFE DRIVING CONDITION AS VEHICLE TRIES TO STEER ITSELF WHENEVER IT IS CLOSER TO THE LANE DIVIDER LINE OR EVEN WHEN IT ENCOUNTERS A MINOR DIP ON THE PAVED SURFACE.  ADDITIONALLY, THE STEERING APPEARS TO GET STICKY AND LOCKED WHENEVER THE CONDITION IS ENCOUNTERED.  I HAVE HAD SEVERAL SITUATIONS DRIVING ON THE HIGHWAY WHEN THE AUTOMOBILE GOT UNBALANCED WHILE CHANGING THE LANES.  I AM CONCERNED THAT SOMEDAY IT WILL LEAD TO A MAJOR ACCIDENT.  I REPORTED IT TO AUDI AS WELL AS THE LOCAL DEALERSHIP.  THE DEALERSHIP TESTED IT AND ACKNOWLEDGED THE SIDEWAYS PULL BUT FAILED TO ADDRESS THE FLAW.    IT FEELS EERILY SIMILAR TO THE BOEING 737 MAX ISSUE WHERE APPARENTLY THE SOFTWARE WAS DESIGNED TO CORRECT THE AIRCRAFT PITCH AND THERE WAS NO EASY WAY TO DISABLE THE SYSTEM.    THIS APPEARS TO BE A MAJOR DESIGN FLAW WHICH AUDI IS TRYING TO OVERLOOK AND IGNORE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"AUDI","productModel":"E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]}]}