{"count":4,"message":"Results returned successfully","results":[{"odiNumber":10421690,"manufacturer":"Big Dog Motorcycles, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2011","dateComplaintFiled":"08/27/2011","vin":"5J11GEJB97W","components":"TIRES","summary":"AVON TIRES,   INSTALLED: 11-13-2009  MILEAGE: 3200 MILES, NO ABUSE, NORMAL RIDING CONDITIONS.   AVON COBRA 300/35VR18 AV72.   DOT: ATAP 12 (4708)  DEFECT: JOIN SPLICE SEPARATION.   FIRST NOTICED TIRE LAYER SEPARATION ON 7-12-2011.   REQUIRED TO GO THROUGH INSTALLER - DISTRIBUTOR, THEN DISTRIBUTOR WILL DETERMINE WARRANTY COVERAGE.  FROM HEARING OTHER FEEDBACK FROM FORUM MEMBERS, WARRANTY COVERAGE IS RARE OR DENIED ALL TOGETHER.  IN THE MEANTIME THE CUSTOMER MUST WAIT FOR RESULTS AND NOT ABLE TO RIDE.  CUSTOMER ALSO PAYS FOR RETURM POSTAGE AND LABOR TO REMOVE AND REPLACE.  WARRANTY IS WORTHLESS IMO.    AVON TIRE REPRESENTATIVES OPTIONS:   1. PURCHASE A TIRE FROM YOUR DEALER AND HAVE IT MOUNTED. HAVE THEM RETURN THE TIRE FOR WARRANTY DETERMINATION. ONCE THE DETERMINATION IS MADE IT WILL EITHER BE 100% REPLACE, PRORATED PRICE OR WARRANTY DENIED.    OR    2. HAVE THE DEALER RETURN YOUR TIRE FOR WARRANTY CONSIDERATION AND WAIT UNTIL THE DETERMINATION IS MADE BEFORE YOU GET A REPLACEMENT TIRE. IT WILL EITHER BE 100% REPLACE AT NO COST, PRORATED PRICE OR WARRANTY DENIED.  ........  HTTP://WWW.BIGDOGBIKER.COM/FORUMS/DOG-POUND/22687-NEW-300-AVON-COBRA-TIRES-JUNK.HTML  ......  HTTP://WWW.BIGDOGBIKER.COM/FORUMS/DOG-POUND/29537-AVON-COBRA-TIRES.HTML  *TT","products":[{"type":"Vehicle","productYear":"2007","productMake":"BIG DOG","productModel":"BULLDOG","manufacturer":"Big Dog Motorcycles, LLC"},{"type":"Tire","productYear":"9999","productMake":"AVON","productModel":"COBRA AV72","size":"240/50R16 84V","manufacturer":"Max-Trac Tire Co., Inc."}]},{"odiNumber":10419645,"manufacturer":"Big Dog Motorcycles, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2011","dateComplaintFiled":"08/16/2011","vin":"5J11GEJB27W","components":"TIRES","summary":"AVON AV72  300/35/VR18 TIRE SPLITTING.  *KB","products":[{"type":"Vehicle","productYear":"2007","productMake":"BIG DOG","productModel":"BULLDOG","manufacturer":"Big Dog Motorcycles, LLC"},{"type":"Tire","productYear":"9999","productMake":"AVON","productModel":"COBRA AV72","size":"240/50R16 84V","manufacturer":"Max-Trac Tire Co., Inc."}]},{"odiNumber":10419689,"manufacturer":"Big Dog Motorcycles, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2011","dateComplaintFiled":"08/16/2011","vin":"5J11GEJBX7W","components":"TIRES","summary":"I HAVE A AVON MOTORCYCLE TIRE, AV72 300/35VR18 COBRA SERIES MOUNTED ON A 2007 BIG DOG MOTORCYCLE, MODEL BULLDOG. IT HAS A DOT CODE OF 0609. TIRE HAS SPLIT OR SEPARATED ON EACH SIDE AT ABOUT 2500 MILES AND IS COMING APART. AVON SAID IT IS A OPEN JOINT SPLICE FAILURE. NUMEROUS TIRES HAVE THE SAME ISSUE ON THE BIG DOG FORUM ON THE BIG DOG MOTORCYCLES. TIRE HAS BUBBLED IN NUMEROUS AREAS FROM THE SEPARATION. ATTEMPTS TO GET THE TIRE TO AVON CONTACTING[XXX] HAVE GONE IN VAIN. I WAS TOLD BY HIM IT WAS A MANUFACTURE DEFECT AND THEY WOULD REPLACE IT BUT THEY HAVE PUT ME THROUGH RINGER CHANGING THE STORY ON GETTING THE TIRE TO THEM. SAID IT MINOR NUMBER OF FAILURES AND NOT A CONCERN TO THEM. NOW MANY PEOPLE FROM THE FORUM HAVE THE SAME ISSUE. THIS IS HAPPENING WITH THE 250MM COBRA SERIES TOO. INSPECTION OF THE TIRE SHOWED THE FAILURE AT A REST STOP. 10-15 PEOPLE HAVE INSPECTED THERE TIRES ON THE BDM FORUM AFTER I POSTED PICS AND HAVE THE SAME ISSUE. HTTP://WWW.BIGDOGBIKER.COM/FORUMS/DOG-POUND/22687-NEW-300-AVON-COBRA-TIRES-JUNK.HTML  HTTP://WWW.BIGDOGBIKER.COM/FORUMS/DOG-POUND/29537-AVON-COBRA-TIRES.HTML  HTTP://WWW.BIGDOGBIKER.COM/FORUMS/GENERAL/29748-AVON-COBRA-REP.HTML  I HAVE BEEN IN CONTACT WITH[XXX]WITH AVON FROM 070711 TO NOW WITH NO RESOLUTION.  [XXX]  ACCOUNT MANAGER    AVON MOTORCYCLE TYRES NORTH AMERICA    4600 PROSPER DR.    STOW, OHIO    44224    DIRECT CELL[XXX]      INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"BIG DOG","productModel":"BULLDOG","manufacturer":"Big Dog Motorcycles, LLC"},{"type":"Tire","productYear":"9999","productMake":"AVON","productModel":"COBRA AV72","size":"240/50R16 84V","manufacturer":"Max-Trac Tire Co., Inc."}]},{"odiNumber":10407081,"manufacturer":"Big Dog Motorcycles, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2007","dateComplaintFiled":"06/16/2011","vin":"5J11GEJB97W","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2007 BIGDOG BULLDOG MOTORCYCLE. WHILE DRIVING APPROXIMATELY 45 MPH DURING RAINY WEATHER, THE ENTIRE INSTRUMENT PANEL BECAME EXTREMELY FOGGY AND REMAINED FOGGY FOR THREE DAYS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE YET THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100.   UPDATED 07/21/11  *BF  THE CONSUMER STATED HE WAS UNABLE TO READ THE SPEEDOMETER AT ANY SPEED AS IT FOGGED UP. THE ODOMETER WAS REPLACED AT A COST OF$55. UPDATED 11/18/11","products":[{"type":"Vehicle","productYear":"2007","productMake":"BIG DOG","productModel":"BULLDOG","manufacturer":"Big Dog Motorcycles, LLC"}]}]}