{"count":36,"message":"Results returned successfully","results":[{"odiNumber":11697411,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2025","dateComplaintFiled":"11/04/2025","vin":"WBA3N5C53EK","components":"ENGINE","summary":"Car jyst shut down in the middle of the street without any dashbord lights, strange noises or symptoms. Won't turn over. After tow to BMW dealer they said oil pump broke. I took it to volvo dealer they said oil starvation. They changed design of oil pump drive but don't inform anybody to do it which is very unacceptable. And they should do recall on that. That was very dangerous situation. This oil pump very slowly desteoys without any symptoms. It's really ticking time bomb becouse they now it quietly change design.Thank you.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11677375,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2025","dateComplaintFiled":"07/30/2025","vin":"WBA3V5C52EP","components":"ENGINE","summary":"I have tried reaching BMW USA 3-4 times since November 2024 until now.  The representative said BMW is working on correcting the problem.  I have CC the email that was sent this June 2025 with no replies.   1 year has passed since the recall was issued and BMW USA has not created a remedy/fix for the coolant problem.   I had this car on the TURO car rental platform as I am a host on TURO.  I can't list this car to rent out because of the recall.  Turo will not allow owners of recalled cars to list their cars because the car could be \"potentially unsafe.\"  Yet, the \"owner\" is driving these \"unsafe\"' cars on the road.   I did my part. I already sent another recent email to get a solution.  What would be my next step? (Almost one year now....)   Also, I am sending this email Pacific time at 5:07  WED., July 30th. On the document: the Update IS on THURSDAY JULY 31st.                     WHAT???!!!!!    Make it make sense . Frustrated OWNER","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11666222,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"06/11/2025","vin":"WBA3N5C55EF","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and  Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11666273,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"06/11/2025","vin":"WBA3N5C5XEK","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"the recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11661645,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"05/17/2025","vin":"WBA3N7C56EF","components":"UNKNOWN OR OTHER","summary":"The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. Issue: 1 open recall since Aug 13, 2024 for: ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11654719,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"04/15/2025","vin":"WBA3N3C56EK","components":"STEERING,ELECTRICAL SYSTEM","summary":"The contact owns a 2014 BMW 428I. The contact stated that while driving approximately 65 - 70 MPH and attempting to change lanes, the vehicle lost power steering functionality. The message \u201cChassis Unstable\u201d was displayed on the instrument panel. The contact used excessive force to steer the vehicle to pull over to the side of the road to inspect the vehicle. The contact was unable to find the cause of failure and continued to drive the vehicle without power steering functionality. The message of an excessive power drain for the battery was displayed. The vehicle was unable to switch to different settings, such as Sport 1, Sport 2, and  Eco Pro due to the drive setting remaining stuck in Comfort Mode. The cruise control failed intermittently. While driving approximately 65 -70 MPH, the contact noticed a burning plastic odor coming from the front-end of the vehicle into the cabin. After arriving at the destination and inspecting underneath the hood of the vehicle, the contact noticed that the terminal door for the jumper cables and the housing were smoking. Additionally, there were burned areas surrounding the battery. The vehicle was taken to the dealer, who diagnosed that the electronic control module had failed and needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 16V704000 (Steering); however, the VIN was not included. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11651746,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2023","dateComplaintFiled":"03/31/2025","vin":"WBA3V5C57EP","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Car shut down and is believed to be a lemon car, and continuously leaks in spite being serviced on numerous occasions.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11651083,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2023","dateComplaintFiled":"03/27/2025","vin":"WBA3V5C57EP","components":"ENGINE","summary":"The contact owns a 2014 BMW 428I. The contact stated that the vehicle was experiencing a significant oil leak. The contact stated that upon parking the vehicle, the contact noticed that a significant amount of oil was leaking onto the ground. The vehicle was taken to Crescent Automotive, where it was purchased. The vehicle was then taken to C&C Automotive, where a synthetic oil change was performed. The vehicle was taken to an independent mechanic, where the filter, the drain plug, the drain plug gasket, and the air filter were replaced; however, the failure recurred. The vehicle was taken to a local Pep Boys, where the oil leak was evaluated, but the vehicle was not repaired. The vehicle was taken to a BMW dealer, where an unknown service was performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,099.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11650808,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2024","dateComplaintFiled":"03/26/2025","vin":"WBA3N7C59EF","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11648739,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2024","dateComplaintFiled":"03/17/2025","vin":"WBA3N9C53EF","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while idling in traffic on the highway, the temperature gauge indicated that the engine was running extremely hot. The message \"Engine Over temperature - Stop Carefully\" was displayed. The contact pulled over onto the shoulder lane, turned off the vehicle, and waited for the engine to cool down. The vehicle was restarted and driven toits destination after the engine had cooled down. The approximate failure mileage was 80,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11646481,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2025","dateComplaintFiled":"03/05/2025","vin":"WBA3N9C55EF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11644048,"manufacturer":"BMW of North America, LLC","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"01/26/2024","dateComplaintFiled":"02/21/2025","vin":"WBA3N7C5XEF","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"I was entering the freeway as I was merging from the on-ramp onto the freeway after it had rained that day the car began to spun out of control as I was trying to regain the vehicle it'slammed  into the side rail bouncing off of it and then I stepped on the brakes but the car proceeded to go forward hit the rail again which caused the damage to the front bumper, hood, fenders, lighting system, and some frame work.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11644148,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2025","dateComplaintFiled":"02/21/2025","vin":"WBA3N5C51EF","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11644166,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2024","dateComplaintFiled":"02/21/2025","vin":"WBA3V5C55EP","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2014 BMW 428I. The contact stated while driving at an undisclosed speed, there was a burning odor inside the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic. The dealer was made aware of the failure.  The contact was advised not to drive the vehicle. Additionally, the contact had been without a vehicle for more than four months.  The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 69,700. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11642164,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2025","dateComplaintFiled":"02/12/2025","vin":"WBA3V7C56EJ","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11638720,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2025","dateComplaintFiled":"01/27/2025","vin":"WBA3N3C53EK","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the contact noticed an abnormal burning odor inside the cabin of the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11631327,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"12/18/2024","vin":"WBA3N7C51EF","components":"ENGINE","summary":"The coolant pump on my BMW has failed due to a known recall issue (NHTSA Recall Number 24V608). Despite the recall being issued months ago, BMW has not provided a timely fix or remedy. As a result, the coolant pump began leaking, causing my vehicle to overheat and leak coolant, which has led to further damage and significant safety concerns.  This issue put my safety and the safety of others at risk because the overheating occurred while driving, potentially leading to engine failure or an accident. The problem has been confirmed by my BMW dealer, but no repair has been made due to the lack of an available remedy.  The vehicle has not been inspected by the manufacturer beyond the dealer visit, and no inspections have been performed by police or insurance representatives.  There were no specific warning lamps or messages indicating a coolant pump failure prior to the initial overheating incident, although the vehicle did eventually display warnings about engine overheating.  The failure is directly related to the unresolved recall issue, and I am requesting that BMW expedite a remedy to prevent further damage and safety risks.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11625958,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"11/18/2024","vin":"WBA3N9C58EF","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11462488,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"04/27/2022","vin":"wba3n9c55ef","components":"SERVICE BRAKES, AIR,EXTERIOR LIGHTING","summary":"The contact owns a 2014 BMW 428i. The contact stated that while driving at an undisclosed speed, there was an abnormal humming sound coming from the vehicle. Additionally, the vehicle hesitated during acceleration. The ABS and headlight warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11445374,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2021","dateComplaintFiled":"12/29/2021","vin":"WBA3V7C5XEP","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Passenger brake light harness keeps melting. This is my second Bmw and both had the same problem.  The car keeps having loss of power while driving on the freeway. Probably something to do with fuel pump.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11403989,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"03/20/2021","vin":"WBA3N9C55EF","components":"STEERING,UNKNOWN OR OTHER","summary":"HORN STARTED TO SOUND LOWER, THEN IT DOESN'T WORK. I CHANGED THE FUSE AND IT WORKED FOR TWO MONTHS, THEN THE SAME ISSUE, THE VOLUME STARTS TO GO DOWN ON THE HORN, AND THEN THE HORN DOESN'T WORK. THERE WAS A BULLETIN ABOUT WATER GETTING INTO SOME PART OF THE CAR AND THE WATER CAUSES THE HORN TO FAIL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11374328,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"11/12/2020","vin":"WBA3N3C50EF","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WHILE IGNITION WAS ON, LEFT QUARTER TAIL LIGHT WIRING HARNESS PIGTAIL BURNT (SHORT CIRCUITED).  LEFT BRAKE LIGHT AND TURN SIGNAL DON'T WORK.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11351503,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"08/27/2020","vin":"WBA3N9C56EF","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 BMW 428I. THE CONTACT STATED THAT THE DOORS GOT STUCK IN A LOCK WHEN PARKED, MAKING IT IMPOSSIBLE TO EXIT THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (BMW OF WESTCHESTER 543 TARRYTOWN ROAD, WHITE PLAINS, NY 10607 914-761-6666) AND THEY DIAGNOSED THE ISSUE AS BEING A FAULTY DOOR LOCK ACTUATOR. THEY REPLACED THE ACTUATOR WITH A NEW PART. THE FAILURE RECURRED, BUT THE DASH DRIVE SCREEN ON THE CONSOLE WENT BLANK AND THE FRONT BUMPER SENSORS WERE NOT FUNCTIONING. THE DASH DRIVE WAS REPAIRED BY THE DEALER BUT THE FRONT BUMPER SENSORS REMAIN UNREPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 18,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11270680,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2017","dateComplaintFiled":"10/24/2019","vin":"WBA3V5C52EJ","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2014 BMW 428I. THE CONTACT NOTICED THAT THE DRIVER'S SIDE DOOR HANDLE WAS MELTING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FIELDS BMW WINTER PARK (963 WYMORE RD, WINTER PARK, FL 32789, (407) 628-2100) WHERE IT WAS DETERMINED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL AND THERE WAS NO REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11266476,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2019","dateComplaintFiled":"10/05/2019","vin":"WBA3N3C51EK","components":"SERVICE BRAKES","summary":"EMERGENCY BRAKE CABLE HOLDER CAME APART AND CLIPS BROKE CAUSING CABLE TO BOUNCE AROUND NEAR TRANSMISSION AND DRIVE SHAFT.  THE CABLE, HOLDER AND/OR CLIPS MADE A GRINDING SOUND WHEN THE VEHICLE WAS OPERATED AT HIGH RPM AND TORQUE WHILE DRIVING IN LOWER GEARS.  NOT RELATED TO ANY COLLISION OR UNUSUAL OPERATING CONDITIONS.  NOISE FIRST BEGAN AUGUST 2019.  REPAIR ON 4 OCT 2019 IDENTIFIED THE CAUSE OF THE NOISE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11253507,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2019","dateComplaintFiled":"09/05/2019","vin":"WBA3N7C56EF","components":"FUEL/PROPULSION SYSTEM","summary":"I JUST BOUGHT MY BMW 2014 428I AND WHEN I RECEIVED IT IT WAS WORKING FLAWLESSLY BUT AFTER A DAY MY CAR COMPLETELY STUTTERED AT A LIGHT AND STALLED AND I WAS COMPLETELY SHOCKED IT CRANKED RIGHT BACK UP BUT I WAS STILL CONFUSED, BUT NOW IT'S WORSE THAN BEFORE NOW WHILE I'M DRIVING ON THE HIGHWAY IT JUST SHUTS OFF AND PUTS ITSELF IN NEUTRAL, SO WHILE THE CAR IS STILL IN MOTION I AM FORCED TO START IT AND SHIFT IT BACK INTO DRIVE. WHEN IT FIRST HAPPENED I WAS SCARED BUT NOW IT HAPPENS SO MUCH THAT IT HAS BECOME SECOND NATURE WHICH I FEEL LIKE I SHOULDN'T HAVE TO BECOME PRONE TO THIS. I LOOKED AT THE RECALL LIST AND SAW THAT ON OTHER 428I'S THE FUEL PUMP AND BRAKE LINE IS THEIR ISSUE BUT WHEN I SEARCHED MY VIN NOTHING POPPED UP BUT AS I JUST EXPLAINED IT IS AFFECTING MY VEHICLE AS WELL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11240359,"manufacturer":"BMW of North America, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2019","dateComplaintFiled":"07/29/2019","vin":"WBA3N7C59EK","components":"SERVICE BRAKES","summary":"I WAS STOPPED AT A RED LIGHT BEHIND ANOTHER VEHICLE WITH MY FOOT APPLIED TO THE BRAKE. SUDDENLY MY CAR SURGED FORWARD. I IMMEDIATELY PUSHED MY FOOT DOWN ON THE BRAKE HARDER.  NOTHING HAPPENED. MY CAR CONTINUED TO SURGE FORWARD, HITTING THE CAR IN FRONT OF ME.  I PUT ON THE EMERGENCY BRAKE AND PUT THE CAR IN PARK. WE GOT OUT OF OUR VEHICLES.  FORTUNATELY HER CAR ONLY RECEIVED MINOR SCRATCHES ON HER SPARE TIRE COMPARTMENT (IT'S ATTACHED TO THE BACK OF THE VEHICLE) BUT MY CAR RECEIVED THE DAMAGE AS THE HOOD WENT UNDER THE SPARE TIRE COMPARTMENT. I THEN NERVOUSLY/CAUTIOUSLY DROVE MY CAR TO SOUTH BAY BMW TO HAVE THEM DIAGNOSE WHAT HAPPEDED. TWO DAYS LATER I RECEIVED A PHONE CALL FROM THEM STATING THAT NOTHING IS WRONG WITH THE VEHICLE.  THEY TOLD ME THAT I COULD LEAVE THE CAR THERE AND THEY CAN BEGIN AN INVESTIGATION WITH BMW BUT I WOULD HAVE TO LEAVE MY CAR THERE AND IT MAY TAKE A COUPLE OF MONTHS. I LEFT MY CAR THERE AND EMAILED BMW IMMEDIATELY. I CALLED BUT THEY WERE ALREADY CLOSED. I RECEIVED AN EMAIL FROM THEM THIS MORNING,  7/29, STATING THAT I WOULD BE CONTACTED IN THE NEXT COUPLE OF DAYS BY SOMEONE FROM THE EXECUTIVE OFFICE. I THEN CALLED THE RECALL DEPARTMENT AND SPOKE WITH A GENTLEMAN WHO SAID MY VIN WASN'T SHOWING A RECALL. I EXPLAINED TO HIM THAT MAY BE THE CASE BUT MY VEHICLE YEAR, MAKE AND MODEL IS LISTED AS THE AFFECTED VEHICLES. HE INFORMED ME THAT HE SAW THAT I HAVE CONTACTED BMW AND THAT I HAVE TO WAIT TO HEAR BACK FROM THE EXECUTIVE OFFICE.  I THEN WENT ONTO YOUR WEBSITE AND SAW COMPLAINTS OF THIS SAME EXACT THING HAPPENING TO OTHER PEOPLE. I WILL FOLLOW UP AS SOON AS I HEAR BACK FROM BMW. HOPEFULLY THIS IS SOMETHING THEY WILL BE ABLE TO FIX INCLUDING THE DAMAGES TO MY CAR AS I DON'T FEEL THIS IS SOMETHING I SHOULD HAVE TO PAY FOR TO FIX AS IT WAS A VEHICLE MALFUNCTION NOT HUMAN ERROR. THIS A HUGE SAFETY CONCERN AND I'M NOT ALONE!","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11207655,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2019","dateComplaintFiled":"05/15/2019","vin":"WBA3N3C50EF","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"THE VEHICLE SUFFERED CATASTROPHIC ENGINE FAILURE AT 47,000 MILES AND REQUIRES AND ENTIRE NEW ENGINE. IT WAS DIAGNOSED BY BMW, WHO COULD NOT COME TO A CONCLUSION AS TO THE CAUSE OF THE FAILURE. BMW WILL NOT WARRANTY THE REPAIR.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11204975,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2019","dateComplaintFiled":"05/01/2019","vin":"WBA3N3C5XEK","components":"ELECTRICAL SYSTEM","summary":"THE CAR DOORS GET STUCK IN LOCKED STATE AND WILL NOT UNLOCK FROM INSIDE. THIS HAPPENS WHEN VEHICLE IS PARKED AFTER A DRIVE OR WHEN YOU START UP THE VEHICLE AND IT IS IN PARKED POSITION. THIS IS A SAFETY ISSUE AS THE DRIVER OR PASSENGER CAN GET LOCKED INSIDE THE CAR. THIS HAPPENS DUE TO FAILED LOCK ACTUATOR AND POSSIBLE MECHANICAL FAILURE IN THE DOOR LOCK MECHANISM. THIS ISSUE IS EXTREMELY WIDESPREAD YET THERE IS NO RECALL FROM BMW ON THIS ISSUE. HERE IS A LINK WHERE MANY PEOPLE HAVE REPORTED THE SAME ISSUE. BMW DOES NOT HAVE A RECALL FOR THIS ISSUE AND THE REPAIR IS CHARGEABLE EVEN IF THE SAME ISSUE AFFECTS MULTIPLE DOORS OVER A PERIOD OF TIME. THANK YOU FOR LOOKING INTO THIS:  HTTPS://F30.BIMMERPOST.COM/FORUMS/SHOWTHREAD.PHP?T=1217271","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11203792,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"04/25/2019","vin":"WBA3N3C51EK","components":"ENGINE","summary":"TIMING CHAIN NOISE DUE TO LOOSE TIMING CHAIN AND WEAK GUIDE RAILS,","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11123330,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2018","dateComplaintFiled":"08/29/2018","vin":"WBA3V5C55EJ","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM","summary":"HARD TOP WILL NOT COMPLETELY CLOSE  HARD TOP WAS LEAKING  ELECTRIC MODULE WENT OUT  FUEL PUMP WENT OUT    I PURCHASED THIS VEHICLE ON MARCH 30TH AND IT HAS BEEN IN THE SHOP MORE THAN I HAVE DRIVEN IT.  I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT.  I JUST HAD TO PAY $2300 IN REPAIRS TO THE FUEL PUMP AND ELECTRIC MODULE.  I HAD TO TAKE THE CAR BACK BECAUSE THE HARD TOP IS NO LONGER FUNCTIONAL.  I CURRENTLY HAVE AN EXISTING COMPLAINT WITH YOUR AGENCY.  *JS","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11088485,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2018","dateComplaintFiled":"04/16/2018","vin":"WBA3V5C55EJ","components":"VISIBILITY,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2014 BMW 428I. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE HEARD IN THE FRONT OF THE VEHICLE. ALSO, THE RUBBER AROUND THE WINDSHIELD DETACHED AND IMPEDED THE CONTACT'S VIEW. THE CONTACT HAD TO PULL THE VEHICLE OVER TO MANEUVER THE RUBBER IN ORDER TO SEE OUT OF THE WINDSHIELD. IN ADDITION, THE SOUND OF WATER WAS HEARD IN THE VEHICLE WHILE DRIVING ON AN INCLINE WITHIN A DAY OF OWNING THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER (STEVE LANDERS TOYOTA, 10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204, (501) 568-5800). THE DEALER INDICATED THAT THE WARRANTY HAD EXPIRED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER TO BE REFERRED TO AN AUTHORIZED BMW DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT  *JS *TT","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10898745,"manufacturer":"BMW of North America, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2016","dateComplaintFiled":"08/26/2016","vin":"WBA3N7C5XEF","components":"SERVICE BRAKES","summary":"ON JUNE 19TH 2016 I WAS DRIVING MY 2014 BMW428I WITH 5200 MILES ON THE ODOMETER. AS I APPROACHED A RED LIGHT SIGNAL I BEGAN TO APPLY THE BRAKES SLOWING TO 5-10 MPH.INSTEAD OF COMING TO A STOP THE VEHICLE BECAME ENERGIZED AND BEGAN SURGING FORWARD. I APPLIED AS MUCH  PRESSURE AS POSSIBLE TO THE BRAKE PEDAL BUT TO  NO AVAIL AS THE VEHICLE CONTINUED ITS SURGE FORWARD UNTIL IT STRUCK THE STOPPED VEHICLE AHEAD OF ME. LUCKILY NO DAMAGES, NO INJURIES   ON MONDAY JUNE 20TH I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME THAT  THEY WOULD \"CHECK IT OUT\". LATER THAT DAY THEY CALLED AND SAID THE VEHICLE WAS IN  PERFECT CONDITION. A FEW MINUTES LATER I RECEIVED A CALL FROM BMWNA ASKING ME  FOR THE DETAILS OF THIS INCIDENT. THEY STATED THAT MY VEHICLE WAS TO REMAIN AT THE  DEALERSHIP UNTIL A SPECIALIST COULD RUN MORE TESTS ON THE VEHICLE.HIS TEST RESULTS  WOULD BE SENT TO BMWNA TO BE EVALUATED BY THE ENGINEERING GROUP.    AS THE DAYS AND WEEKS WENT  BY I SENT SEVERAL E-MAILS TO MY CASE WORKER AT  BMWNA ASKING ABOUT THE STATUS OF MY IDLED VEHICLE STILL SITTING AT THE DEALERSHIP.   SOME OF MY E-MAILS WERE IGNORED.   FINALLY ON AUGUST 22ND 2016,  TWO MONTHS LATER, BMWNA INFORMED ME BY E-MAIL THAT THE TEST RESULTS SHOWED NO DEFECTS AND NO MALFUNCTIONS HAD EVER OCCURRED.   I HAVE SINCE LEARNED THAT MANY BMW MODELS EXPERIENCE BRAKE FAILURES. THIS IS  A DANGEROUS SITUATION THAT BMW IS AWARE OF AS IT GOES BACK A NUMBER OF YEARS.  HOWEVER THEY CHOOSE TO BE IN DENIAL PUTTING DRIVERS AND OTHERS AT RISK.","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10713220,"manufacturer":"BMW of North America, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2015","dateComplaintFiled":"04/27/2015","vin":"WBA3N7C53EF","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"CAR SURGING AND CAUSED ACCIDENT, VERY DANGEROUS. ACCORDING TO DOT RECALL NOTICE, CAR MAY HAVE BAD FUEL PUMP THAT CAUSED IRREGULAR AND UNSAFE ACCELERATION.   *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10617844,"manufacturer":"BMW of North America, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2014","dateComplaintFiled":"07/31/2014","vin":"WBA3T1C59EP","components":"SERVICE BRAKES","summary":"DRIVING DOWN A NEIGHBORHOOD ROAD WITH MY WIFE AS A PASSENGER ON JULY 12 AND GOING AT ABOUT 25 MILES AN HOUR APPROACHING THE TRAFFIC LIGHT AT A BUSY INTERSECTION, I NOTICED THAT MY TWO-WEEKS OLD BRAND NEW BMW WAS NOT SLOWING DOWN ALTHOUGH I MADE SEVERAL ATTEMPTS TO STOP IT BY USING THE FOOT PEDAL TO BRAKE. THE CLOSER I GOT TO THE CAR IN FRONT OF ME, I CONTINUED TO ATTEMPT TO STOP THE CAR BUT IT FAILED AND I ENDED UP HITTING THE CAR IN FRONT OF ME.  FORTUNATELY, THE PERSON IN THE CAR THAT I HIT WAS NOT INJURED AND NEITHER WERE WE.  I IMMEDIATELY NOTIFIED THE BMW DEALERSHIP AND THEY ENDED UP PICKING UP THE CAR ON JULY 14. TWO DAYS LATER THEY CALLED ME BACK TO LET ME KNOW THAT THEY HAD THOROUGHLY CHECKED THE CAR AND FOUND NOTHING WRONG WITH IT.  I INSISTED THAT THEY NEEDED TO CONTINUE EVALUATING THE CAR AND ADVISED THEM THAT I WOULD PREFER FOR THEM TO PERFORM ADDITIONAL DIAGNOSTIC TESTING, SINCE WE HAVE OWNED THE CAR FOR 2 WEEKS AND HAD NO PRIOR WARNING OF ANY MALFUNCTION. THEY CONTINUED EVALUATING THE CAR AND FOUND NOTHING WRONG SO THEY CONTACTED BMW NA. ON JULY 22, I WAS CONTACTED BY BMW NA TO GET A FULL ACCOUNT OF THE INCIDENT AND TO LET ME KNOW THAT THEY WERE GOING TO SEND A SPECIALIST TO LOOK AT THE CAR AND CONDUCT SOME TESTING. ON JULY 31ST I WAS CONTACTED BY BMW NA TO LET ME KNOW THAT THE REPORT HAD BEEN SUBMITTED BY THE SPECIALIST AND THAT THE CAR IS IN PERFECT CONDITION AND THE BRAKES ARE WORKING AS THEY SHOULD.  I REQUESTED A WRITTEN STATEMENT FROM BMW CERTIFYING THAT THE CAR IS IN OPTIMAL CONDITION, SAFE TO DRIVE, AND HAS NO DEFECTS.  I ALSO REQUESTED A COPY OF THE REPORT PRODUCED BY THE SPECIALIST BUT BMW NA INFORMED ME THERE WAS NO REPORT AVAILABLE.  THEY DID AGREE TO SEND THE WRITTEN STATEMENT BY REGULAR MAIL WHICH WILL TAKE 5-7 DAYS.  THIS SEEMS TO BE A MAJOR SAFETY CONCERN WHICH PUTS DRIVERS AT A HIGH RISK OF GETTING HURT OR HURTING SOMEONE ELSE, SCARY!  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":10578077,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2014","dateComplaintFiled":"04/07/2014","vin":"WBA3N7C53EF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE","summary":"I WAS AT A STOP WAITING TO ENTER FREEWAY, HAD MY FOOT ON THE BREAK PEDAL AND MY 428I STARTED ACCELERATING ON ITS OWN. I WAS VERY SCARED SINCE IT WOULD NOT STOP AND NEARLY RAMMED INTO THE VEHICLE IN FRONT OF ME. I STARTED HONKING SO VEHICLE IN FRONT WOULD MOVE FORWARD. I PUT EMERGENCY BREAK (HAND BREAK) AND CAR ON PARK. SMOKE WAS COMING OUT OF THE SIDES OF THE VEHICLE. I'M SO BLESSED TO HAVE BEEN AT A STOP AND NOT ON FREEWAY AT TIME THIS HAPPENED. I DID CONTACT SOS AND VEHICLE WAS TOWED BACK TO DEALERSHIP WHERE PURCHASE WAS MADE. NO UPDATE YET; SERVICE DEPARTMENT IS WAITING ON INSTRUCTIONS FROM BMW.  MAJOR SAFETY CONCERN; MANUFACTURER DEFECT WHICH PUTS MANY DRIVERS AND PASSENGERS AT RISK OF AN AUTO COLLISION, INJURY, AND DEATH.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"BMW","productModel":"428I","manufacturer":"BMW of North America, LLC"}]}]}