{"count":99,"message":"Results returned successfully","results":[{"odiNumber":11747188,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/29/2026","vin":"5UXTY9C03M9","components":"ELECTRICAL SYSTEM","summary":"The contact\u2019s wife owns a 2021 BMW X3. The contact stated that while attempting to start the vehicle on several occasions, the vehicle failed to start. The message \"Vehicle Failed to Start - Contact Dealer\" was displayed. The contact stated that for the vehicle to start, the contact had to turn the power off in the vehicle power, lock and unlock the doors using the key fob, and then, after several attempts, the vehicle eventually started. The contact associated the failure with NHTSA Campaign Number: 26V056000 (Electrical System). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11742602,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2026","dateComplaintFiled":"06/07/2026","vin":"5uxTY3C06M9","components":"ELECTRICAL SYSTEM","summary":"Car suffered a complete electrical failure when stopped at a traffic light. No warnings on dash, wipers made one swipe then vehicle completely shut down. Hazards did not work. Car was towed to dealership","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11741729,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2026","dateComplaintFiled":"06/03/2026","vin":"5UXTY5C08M9","components":"ENGINE","summary":"Explosion, fires while the vehicle was off and parked","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11741742,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2026","dateComplaintFiled":"06/03/2026","vin":"5UXTY3C04M9","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000(ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11740379,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2026","dateComplaintFiled":"05/27/2026","vin":"5uxty9c08m9","components":"ENGINE","summary":"Filing regarding NHTSA Recalls 25V-636 and 26V-056. My 2021 BMW X3 M40i (VIN: [XXX] , built September 2020) contains the recall-affected starter part number ending in 997 \u2014 confirmed by a BMW Level 1 certified technician \u2014 not the non-recall part number ending in 505. BMW denied coverage based solely on manufacture date, with no consideration of the actual components installed.  My vehicle displays an active fire risk. On April 30, 2026, my dashboard displayed Engine cannot be started, Starter system fault. Call Roadside Assistance, and Repeat start attempt \u2014 all photographed and timestamped. Fault codes 216119, 35AE00, and 8040A9 were confirmed by diagnostic scan.  BMW of Catonsville (Work Order XXX) attributed the fault to the battery and charged me $280.50. I replaced the battery with a BMW OEM unit on May 13, 2026 at a cost of $590.31. On May 21, 2026, the identical starter fault returned \u2014 conclusively disproving the battery diagnosis and confirming the starter as the root cause.  BMW denied recall coverage by phone through BMW of Catonsville. No written denial was provided. I am requesting NHTSA investigate whether the recall scope incorrectly excludes vehicles built with the recall-affected starter component, compel BMW to expand coverage to include my VIN, replace my starter at no cost, and reimburse my out-of-pocket costs of $870.81. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11740409,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"05/27/2026","vin":"5UXTY5C0XM9","components":"SEATS","summary":"The driver's seat frame is loose, it has a play and a when accelerating or reducing speeds. The frames produce a click and some noise is heard coming from the seat frame when accelerating or reducing speed. I am the original owner of this BMW 2021 X3.at 34,500 miles. as of this date.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11737897,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2026","dateComplaintFiled":"05/14/2026","vin":"5UXTY9C01M9","components":"ENGINE","summary":"The oil pump is exhibiting erratic oil pressure behavior, verified by certified BMW technicians. This behavior has been documented by BMW to indicate that the oil pump can fail without warning, leading to an Uncommanded Loss of Propulsion Angle. The sudden and unexpected loss of power-assisted steering and braking, when the engine stalls in active traffic, can lead to death of the occupants or other drivers that the uncommanded automobile may collide with.  Additionally, the thermoplastics in the oil pump component tend to shatter during cold starts, leaving occupants stranded in cold weather, and again, potentially leading to death. BMW is aware of this safety concern but is not offering a remedy at this time.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11734038,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2025","dateComplaintFiled":"04/27/2026","vin":"5UXTY5C01M9","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11734078,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2026","dateComplaintFiled":"04/27/2026","vin":"5UXTY3C0XM9","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11732613,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2026","dateComplaintFiled":"04/21/2026","vin":"5UXTY9C03M9","components":"ENGINE","summary":"The engine oil pump has an internal plastic housing that can fail and will cause oil pressure variations and even low pressure which can lead to engine failure. This has been documented for a while on various b58tu engines. This a very costly repair that can easily be 5000-6000 usd. Failure of the said part can also render that vehicle unable to drive.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11730794,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2026","dateComplaintFiled":"04/13/2026","vin":"5UXTY3C02M9","components":"STEERING,ENGINE","summary":"Vehicle is experiencing critical mounting component failure very early on. Vehicle has under 50k miles but the engine mounts and thrush rod bushings are failing, putting the car at risk when driving or starting.   It has been inspected by the dealership and the manufacturer has confirmed that the issue exists.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11730111,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2026","dateComplaintFiled":"04/09/2026","vin":"5UXTY5C03M9","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11730231,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2026","dateComplaintFiled":"04/09/2026","vin":"5UXTY9C05M9","components":"ENGINE","summary":"2021 BMW X3 M40i \u2013 Starter Motor Failure Matches NHTSA 26V056000 Defect (No-Start at Stop Light + Excessive Starter Torque Fault + Fire Risk)  I am filing this safety complaint regarding a sudden starter motor failure on my 2021 BMW X3 M40i. On March 31, 2026, the vehicle stalled at a stop light and displayed the message \u201ccar can be restarted in XX seconds.\u201d After the timed period elapsed and a few restart attempts, the vehicle would not start and had to be towed to Sewell BMW Mini of Plano, Texas. The service department at the dealership diagnosed a faulty starter motor. The technician\u2019s notes explicitly state: \u201cchecked faults for excessive torque and found starter motor faulty\u201d and the vehicle inspection video shows the starter unraveling. They quoted $2,060.50 to replace it under reliability concerns.  This failure mode - sudden no-start at idle/stop with the timed restart lockout and \u201cexcessive torque\u201d fault - is identical to the defect in NHTSA Campaign 26V056000 announced January 2026, affecting 2021\u20132024 X3 models. That recall describes internal starter wear causing no-start conditions and potential overheating/fire risk. BMW has already acknowledged and is replacing the starter for free on thousands of nearly identical G01 X3s. The service manager at Sewell BMW of Plano also confirmed that prior B58-engine X3 M40i models, same engine family as mine, have had starter recalls for the same issue.  Despite this clear precedent, BMW North America denied our goodwill request for coverage due to it being out of warranty and that we\u2019re not the original owners of the vehicle. We believe this is a safety defect that BMW should remedy at no cost, consistent with federal standards and their handling of the identical issue on other X3 models.  Please investigate and require BMW to provide free remedy or full reimbursement. This poses a real safety risk due to a sudden stall while driving and potential fire as demonstrated in other recalled BMW X3s within the same year.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11729361,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2026","dateComplaintFiled":"04/06/2026","vin":"5UXTY9C06M9","components":"POWER TRAIN","summary":"I am reporting a potential safety defect in BMW vehicles equipped with the B58TU engine, primarily model years 2019\u20132021. These vehicles use an oil pump containing an internal plastic component responsible for regulating oil pressure. This component has been reported to fracture in service, resulting in sudden and complete loss of oil pressure.  Failures commonly occur during cold starts in low ambient temperatures. When the component fails, oil pressure may become erratic or drop to zero with little or no advance warning. In some cases, drivers may observe warning signs such as inability to measure engine oil level electronically, abnormal oil pressure behavior, or drivetrain malfunction warnings. These conditions can rapidly escalate to engine shutdown or severe engine damage due to oil starvation.  This defect presents a significant safety risk, as vehicles may become disabled unexpectedly while driving or shortly after startup. Sudden loss of propulsion increases the risk of traffic incidents, particularly if the vehicle becomes immobilized in active traffic lanes. The risk is heightened in winter conditions, when failures are more likely and occupants may be exposed to freezing temperatures while awaiting assistance.  Repair typically requires extensive engine disassembly, with costs ranging from approximately 6,000 to 8,000, excluding potential engine damage.  A key concern is that owners cannot reliably determine whether their vehicle is equipped with the original plastic component or a revised metal version. BMW\u2019s VIN-based parts systems now reflect updated components even if the original part remains installed, and the original plastic component is no longer listed in dealer parts catalogs.  Reports indicate failures across multiple production years, and the full scope of affected vehicles is unclear. Given the potential for sudden vehicle disablement without adequate warning, this issue warrants investigation as a safety-related defect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11726141,"manufacturer":"BMW of North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"03/22/2026","vin":"5UXTY9C02M9","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Car spontaneously caught on fire. Total loss. Drove car home from haircut appointment 5 to 10 minutes away. Parked car as normal and went inside. Within approximately 5 minutes loud knock on door \u201cYour car is on fire!\u201d   I came out of my home and saw my car in driveway with fire erupting from engine area onto windshield, and through hole in middle of hood. Took a few seconds of video, then ran into house for large fire extinguisher. Emptied fire extinguisher contents into hole of hood and into fire area coming out from engine area onto windshield.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11725100,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2025","dateComplaintFiled":"03/17/2026","vin":"5UXTY5C08M9","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"My vehicle is subject to an active safety recall (NHTSA #25V-636) issued in September 2025 involving the engine starter. As of today, no remedy has been provided by the manufacturer.  Due to the safety risk associated with this recall, I do not feel safe operating the vehicle and have been forced to keep it parked and unused for an extended period of time.  This has caused significant financial hardship, as I am still required to make monthly loan payments, maintain insurance, and cover related expenses for a vehicle that is unsafe to drive.  The issue has effectively rendered the vehicle unusable. The manufacturer has failed to provide a repair, replacement, or timeline for resolution.  This situation places my safety and the safety of others at risk, as the vehicle may fail to start or function properly without warning.  I am requesting immediate action, as this delay is unreasonable and creates both a safety hazard and financial burden.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11723646,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"03/11/2026","vin":"5UXTY3C05M9","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted several times about the recall and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11721098,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2026","dateComplaintFiled":"02/28/2026","vin":"5UXTY9C0XM9","components":"POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"This technical failure in the BMW B58TU engine (2019\u20132021) involves the variable-displacement oil pump's internal thermoplastic slide. In low ambient temperatures, the high viscosity of cold oil creates mechanical stress that causes this plastic component to fracture. \u200b The Safety Hazard \u200bThe primary risk is a sudden loss of motive power. When the slide fails, oil pressure becomes unregulated or drops entirely, triggering an immediate \"Drivetrain Malfunction\" or engine shutdown. \u200b Immobilization: Vehicles may stall in active traffic or high-speed environments without sufficient warning.  \u200bEnvironmental Risk: Failures peak in extreme cold, leaving occupants stranded in freezing conditions while awaiting recovery. \u200b Detection Gap: The electronic oil level sensor often fails to complete a measurement (\"Measurement Aborted\") before a low-pressure warning appears, depriving drivers of a clear precursor to mechanical failure. \u200bCritical Technical Challenges \u200b Obfuscated Parts History: BMW has superseded the original plastic-vane pump with a revised metal-vane version. However, the Electronic Parts Catalog (ETK) now lists the metal version as the \"original\" part for affected VINs, making it impossible for owners to verify which version is physically installed without engine teardown. \u200b High Repair Barrier: Correcting this defect requires extensive disassembly, often costing $6,000\u2013$8,000. If the failure occurs at speed, total engine replacement is frequently required.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11720891,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2026","dateComplaintFiled":"02/27/2026","vin":"5UXTS1C01M9","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 BMW X3. The contact stated that while driving 65-70 MPH on the highway, the drivetrain malfunction warning light illuminated with a message to \u201cSee Dealer\u201d was displayed. The local dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the starter and the battery needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 26V056000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty and the repair was not covered. The failure mileage was 28,766.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11720995,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2024","dateComplaintFiled":"02/27/2026","vin":"5UXTY9C09M9","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine, primarily 2019-2021 models. These vehicles have an oil pump with an internal plastic component that regulates oil pressure, and this part is fracturing in the field, causing sudden loss of oil pressure. The failure typically occurs during cold starts in low temperatures. When it fails, oil pressure becomes erratic or is lost entirely, often with little to no warning before engine damage or vehicle disablement. Warning signs, when present, include inability to measure oil level electronically, abnormal oil pressure, or sudden drivetrain malfunction warnings. These can rapidly progress to engine shutdown or severe damage from oil starvation. This creates a dangerous situation because the vehicle can become disabled without warning while driving or after startup. This is especially hazardous when cars become immobilized in traffic or during winter conditions when failures occur most frequently, leaving occupants exposed to freezing temperatures while awaiting assistance. Pump replacement requires extensive disassembly and commonly costs $6,000-$8,000, assuming no engine damage. A critical concern: owners cannot determine if their vehicle has the original plastic pump or the later metal revision. BMW's VIN-based parts lookup now shows updated components even when original plastic parts remain installed, and BMW has removed the original plastic part number from dealer networks entirely. Failures are reported across multiple production years, and the scope of affected vehicles remains unclear. Because this condition causes sudden vehicle disablement without adequate warning, especially in cold weather, I believe this warrants investigation as a potential safety-related defect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11712960,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2026","dateComplaintFiled":"01/23/2026","vin":"5UXTY5C09M9","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11712290,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"01/20/2026","vin":"5UXTY3C03M9","components":"UNKNOWN OR OTHER,ENGINE","summary":"To Whom It May Concern, I am submitting this formal safety complaint regarding my 2021 BMW X3, which is currently subject to an active safety recall involving a potential engine starter defect that may result in a vehicle fire.BMW of North America has notified me that water may enter the engine starter, causing corrosion and overheating, which can lead to a fire even when the vehicle is parked and turned off. BMW has advised owners, including myself, to park the vehicle outside and away from structures due to this risk.Since receiving this recall notice, my vehicle has displayed a check engine light, and I have personally experienced a burning or fire-like smell coming from the engine compartment.These symptoms have caused serious concern for my safety and the safety of my child.I contacted BMW regarding this issue and was informed that there is currently no available remedy to repair the defect. Despite the known fire risk and the warning signs my vehicle is exhibiting, BMW has not provided a temporary repair, replacement vehicle, or other permanent solution.This vehicle is my only means of transportation. I am a single mother and rely on this vehicle daily to transport myself and my child to work, school, and essential activities. Being advised to continue driving a vehicle with a known fire hazard, while also being instructed not to park it in my garage, places an unreasonable and unsafe burden on my family.I am not refusing a reasonable solution. I am open to trading my vehicle into a comparable BMW model while maintaining the same existing car note or loan terms. My primary concern is having a safe and reliable vehicle for myself and my child, given the unresolved safety defect and the lack of an available repair.I am submitting this complaint so that the National Highway Traffic Safety Administration is aware that consumers are currently operating vehicles with a known fire risk and no available remedy. I respectfully request NHTSA\u2019s review and assistance me .","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11709916,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2025","dateComplaintFiled":"01/09/2026","vin":"5UXTY9C04M9","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The starter failed and car would not start, requiring replacement by the BMW dealership. Car is only 4 years old and had 29,699 miles at the time of replacement.   Wondering whether noticed starter issues requiring replacement in 2021 BMW x3 m40i models in addition to other 2021 BMW x3 models that have been recalled and required starter/relay replacement.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11708768,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"01/05/2026","vin":"5UXTY3C08M9","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted several times and confirmed that the part for the recall repair was not yet available. The contact stated that the vehicle intermittently failed to start on the first attempt. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11706294,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2025","dateComplaintFiled":"12/20/2025","vin":"5UXTY5C00M9","components":"STRUCTURE","summary":"The sunroof glass spontaneously shattered while the vehicle was in motion.  There were no weather events, debris, or damage to the sunroof prior to the incident. The panoramic moonroof behind the sunroof remained intact.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11704640,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/12/2025","vin":"5UXTY3C02M9","components":"EXTERIOR LIGHTING","summary":"The headlights will turn on and off irregularly without any drastic changes in outside lighting conditions while set in the Auto setting. No controls will be touched and the lights will turn on and off completely by themselves. It appears something is wrong with the lights switch assembly, as if something is shorting / wire is pinched. Other owners online forums have experienced similar issues as well. Can become a serious problem if it occurs while driving, especially in dark conditions.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11704722,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"12/12/2025","vin":"5UXTY9C04M9","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 BMW X3. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was an abnormal clicking sound coming from the engine. After several minutes, the vehicle was able to be started. The check engine warning light was illuminated, and an unknown message was displayed on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with starter failure. The vehicle was not repaired. The vehicle was taken to the dealer, where it was diagnosed and determined that the battery had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V636000 (ELECTRICAL SYSTEM); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11703947,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"12/09/2025","vin":"5UXTY5C05M9","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"The contact owns a 2021 BMW X3. The contact received notifications of NHTSA Campaign Numbers: 24V534000 (STRUCTURE) and 25V636000 (ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11704109,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2025","dateComplaintFiled":"12/09/2025","vin":"5UXTY9C09M9","components":"ELECTRICAL SYSTEM","summary":"While stopped in traffic the automatic start-stop system engaged. When traffic began moving again the vehicle failed to restart and automatically shifted to park. I was unable to shift into neutral to move off of the road. The \"Engine cannot be started\" control message appeared. After several attempts to manual start the vehicle it started.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11703638,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/08/2025","vin":"5UXTY5C0XM9","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact was concerned that the vehicle could catch on fire at any time. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the recall repair was not yet available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11702199,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/01/2025","vin":"5UXTY5C00M9","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11698060,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2025","dateComplaintFiled":"11/07/2025","vin":"5UXTY5C09M9","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Unknown . The safety recall is extremely dangerous and I drive my child around. This is unacceptable and very unavoidable by providing a remedy or give me a new car. This is not my fault and my life and my family\u2019s lives are in danger.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11697339,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2025","dateComplaintFiled":"11/04/2025","vin":"5UXTS1C02M9","components":"ELECTRICAL SYSTEM,ENGINE","summary":"One cell in the Hybrid Battery failed causing the car to go into safety mode.  Battery assistance to the engine stopped and gas engine was the only source of power.  Was told the car could be a fire hazard in this condition and required repairing the hybrid system.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11697141,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2025","dateComplaintFiled":"11/03/2025","vin":"5UXTY5C05M9","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2021 BMW X3. The contact stated that upon refueling the vehicle and attempting to start the vehicle, the vehicle failed to start on several occasions. The contact stated that the vehicle was able to restart after several attempts. The vehicle was taken to Auto Zone, where DTC: P0172 and P0446 were retrieved. The contact related the failure to BMW TSB Number: SIB 01 02 24. An independent mechanic advised the contact to only fill the fuel tank to half full. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11680321,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"08/13/2025","vin":"5UXTY3C06M9","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"The contact owns a 2021 BMW X3. The contact stated that while reversing, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle had decelerated and was jerking abnormally. There was an abnormal flickering sound coming from the vehicle. The vehicle was taken to an independent mechanic who retrieved codes related to computer failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 101,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11676680,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2025","dateComplaintFiled":"07/28/2025","vin":"5UXTS1C07M9","components":"UNKNOWN OR OTHER","summary":"The windshield on my BMW X3 has cracked 3 times and required replacement each time, in the past 3 years.  I have owned it 4-1/2 years and driven it less than 35,000 miles.  I have only had 3 other cracked windshields in the 58 years I have been driving so I am suspicious about the quality of the BMW glass.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11671969,"manufacturer":"BMW of North America, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/18/2025","dateComplaintFiled":"07/08/2025","vin":"5UXTY5C09M9","components":"AIR BAGS","summary":"The contact owned a 2021 BMW X3. The contact stated while parked and occupied in the vehicle, while shifting the gear shift into park, the vehicle accelerated independently and collided with a Tesla occupied by a mom and daughter, which was in front of her. The contact mentioned that the Tesla collided with another vehicle.  The vehicle then reversed independently at a high speed and then accelerated again, and collided a second time with the Tesla and then into a BMW several times. The contact, while depressing the brake pedal, the vehicle failed to respond as intended. After accelerating independently, the vehicle came to a complete stop. The contact stated that no air bags deployed. The vehicle was towed was B&D Towing, and the vehicle was then towed to Copart. The contact sustained an injury in her lower back. The contact mentioned the doctor informed her that she sustained whiplash as well. No medical attention was required. No police report was filed. The vehicle was deemed a total loss. The contact mentioned that the seat belt had retracted during the impact. The manufacturer was notified of the failure, and they informed her that they would send someone from BMW to inspect the vehicle. The approximate failure mileage was 57,303.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11671753,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"07/07/2025","vin":"5UXTY3C0XM9","components":"UNKNOWN OR OTHER","summary":"It has been a long time since this safety recall was issued on this vehicle.  I keep getting notices from BMW of Clear Lake at 15943 Gulf Freeway to schedule the vehicle for the recall repair, but when I call to schedule I am told that BMW international has not yet made and released the parts to this dealer/service center.  I am filing this online complaint as the original safety notice directs, since this safety issue is not being fixed in a timely manner.  It should not take this long to implement the repair for this safety issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11670316,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2025","dateComplaintFiled":"06/30/2025","vin":"5UXTY5C01M9","components":"BACK OVER PREVENTION","summary":"Per the manufacturer, the car requires an oil change every 10,000 miles. However, the engine has a known defect to the manufacturer so that the car only makes it to about 6000 miles before you have to do an oil change. And sometimes the car doesn\u2019t alert you. So your engine could possibly burn up and catch fire.  Also, it\u2019s a known issue to them that the back up camera malfunctions suddenly. So it\u2019s really like you don\u2019t have a back up camera at all.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11663898,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"05/30/2025","vin":"5UXTY5C06M9","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The passenger side daylight running light stopped functioning. I called BMW dealership while it was still under warranty and was told that if it was simply a light needing replacement it would be $500. At the next oil change I had a diagnostic test done and was told that the modules for both daylight running lights had overheated and melted and that a headlight also would need replacement. The cost of this was quoted at $4,200. This is a huge safety concern as this could easily cause an electrical fire. BMW was contacted and refused to cover the cost as it was 2000 miles out of warranty when the oil was changed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11659861,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"05/08/2025","vin":"5UXTY5C01M9","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Constant emergency braking when I\u2019m not near another vehicle.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11659071,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2025","dateComplaintFiled":"05/05/2025","vin":"5UXTY9C04M9","components":"ENGINE","summary":"BMW b58 engines have been having issues with oil pumps, common symptoms are the oil level not being able complete above 20%. Which indicates a failing oil pump upon a lot of research it\u2019s a very common issue b58 owners know about, many report having seized engines, low oil pressure warning lights. Lots of complaints have been opened with bmw, with bmws response being to replace oil pump. I have this issue on my car and now have to look into getting the oil pump replaced","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11655225,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2025","dateComplaintFiled":"04/17/2025","vin":"5UXTY9C08M9","components":"FUEL/PROPULSION SYSTEM","summary":"The oil pump failed and needs to be replaced. Yes it is available for inspection.  If the pump does not get replaced, the oil will not flow through the car like it's supposed to and the engine could seize up and stop working.  My dealership confirmed that the oil pump has failed. Another service center mentioned that it's a common problem with certain BMWs because of the plastic component that they used. Because of the issues, BMW switched to metal but never issued a recall to fix those who still have the plastic component.  The first error message I received said that the engine oil level is low and I need to add 2 qts of oil. When I tried to digitally measure the oil levels after oil was added, it wouldn't work. It would load to about 20% and then go back to the initial screen without taking a reading. I didn't realize that was a symptom at the time but the dealership confirmed it. I took it to the dealership within a day of receiving the error message.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11638813,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"01/27/2025","vin":"5UXTY5C01M9","components":"UNKNOWN OR OTHER,ENGINE","summary":"The car has keyless ignition and was accidentally left on/idling in the garage despite no one in the car and the key fob not present. The car was on for 8.5 hours in the closed garage and filled the house with exhaust, which includes dangerous carbon monoxide fumes, known to be lethal and nearly ended  in tragedy. Luckily, my wife woke up for an unrelated reason to check on our daughter and smelled the fumes in the house and found the car running in the garage. Multiple carbon monoxide detectors were in the home and did not go off, so presumably the fumes had not yet reached toxic concentrations by the time the car was turned off. 2 days later, I took the car to the BMW dealership to be inspected for defects and was told by the technician that it was functioning properly and I should assume the engine is running if the keyless ignition button is not turned off. The lack of an auto-shutoff safety feature to prevent this occurrence is completely unsafe and unacceptable. This is a known issue of keyless ignition cars for over a decade and is an easy mistake to make given how quietly the cars run. Many other car manufacturers have already implemented this feature, so it was shocking that such a well-respected car brand like BMW did not include this safety control as a default feature.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11637113,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2025","dateComplaintFiled":"01/20/2025","vin":"5UXTY5C05M9","components":"SEAT BELTS","summary":"My vehicle is part of the cargo rails recall, how ever I also experiencing a separate safety issue with the seatbelts that I believe requires urgent attention . Seatbelts falling to block properly during sudden braking.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11634641,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"01/07/2025","vin":"5UXTY3C08M9","components":"STRUCTURE","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11633069,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"12/30/2024","vin":"5UXTY9C04M9","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Upon starting the vehicle, the electronic dashboard comes on, declares \u201cReduced Driver Assistance\u201d then about 15 seconds later, the entire dashboard goes dark and won\u2019t come back on until the car has been shut down for several minutes.  This sequence of events happens 95% of the time that I start the car.  Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again.  While I can still see my speed in the heads up display, I have no idea how much gas I have, I can\u2019t get any information from the dahsboard and I can\u2019t use the cruise control.  I\u2019ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem\u2026.then I would have to pay to have it fixed as well.  This seems like a pretty big safety issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11633271,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2024","dateComplaintFiled":"12/30/2024","vin":"5UXTY9C0XM9","components":"WHEELS","summary":"Vehicle is not alerting driver that flat tire has occurred.   Especially problematic as vehicle has run flats.  Pressure sensors are working correctly, and accurately reporting PSI and temperature. Software automatically \"resets\" tire pressure based off of tire size and set speed, this is not something that a user can control.  In other words, I can't \"reset\" the sensors when the tire has 10 PSI, so that it will think that that is normal.   Asked if others have seen similar issues in a forum: [XXX]  Right away someone else has had newer car to dealer multiple times with the same issue.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11629071,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"12/05/2024","vin":"5UXTY3C00M9","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"The malfunction involves the collision warning system and sudden braking functionality. The dealership inspection identified a problem with the KAFAS (camera) unit, specifically its housing being deformed from heat, which affected the functionality of the collision sensor and caused the system to malfunction intermittently. The component is still installed in the vehicle and available for inspection if required. The system triggered sudden braking without an actual threat, creating a serious risk of being rear-ended by vehicles behind me. This issue has occurred twice in the last month, with no warning or actual collision risk present.  Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership. Their inspection found that the KAFAS camera housing is deformed due to heat exposure, causing malfunction warnings and erroneous braking behavior. They stated this is not a covered warranty issue.   Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The dealership performed an inspection and provided an inspection report, but no other entities (e.g., manufacturer, police, or insurance representatives) have inspected the component or vehicle.  Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the malfunction indicator light for the collision sensor appeared intermittently. The dealership\u2019s report attributes this to the deformation of the KAFAS camera housing due to heat exposure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11625117,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2024","dateComplaintFiled":"11/14/2024","vin":"5UXTY9C02M9","components":"UNKNOWN OR OTHER","summary":"During rain this evening, water intruded from sunroof area. Learned this is extremely common problem alleged to be due to shrinking sunroof seals.   This dripping water can potentially cause loss of control of the vehicle due to falling water intrusion causing foot controls to become wet. In addition, electrical malfunctions may occur possibly causing fire or other problems.  I am also including a stranger\u2019s video of his car at BMW dealer with tech explaining this is a very common problem, obtained from Facebook.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11625257,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2024","dateComplaintFiled":"11/14/2024","vin":"5UXTY5C05M9","components":"STRUCTURE","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11624845,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2024","dateComplaintFiled":"11/12/2024","vin":"5UXTY9C02M9","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The functioning of this feature has never worked. We have had a number of near misses in parking lots when exiting a parking space.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11624030,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2024","dateComplaintFiled":"11/07/2024","vin":"5UXTY3C08M9","components":"UNKNOWN OR OTHER","summary":"My complaint is that the safety recall was issued nearly 3 months ago on a 2021 model, and no remedy has been provided for it.  This is an unsafe situation and are wondering when they will provide a remedy?","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11624056,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2024","dateComplaintFiled":"11/07/2024","vin":"5UXTY5C05M9","components":"STRUCTURE","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11623892,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"11/06/2024","vin":"5UXTY3C02M9","components":"STRUCTURE","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11623164,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"11/01/2024","vin":"5UXTY3C04M9","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"In June 2023, I purchased a vehicle from Enterprise Car Sales. Around June 2024, I reached out to them with concerns about the vehicle. They recommended I contact either the insurance or warranty company, but neither could address my issue. I then took the vehicle to the dealership, and they agreed to inspect it. They confirmed that the windshield and rear window molding trim were aftermarket parts, which were causing streaks on the window and obstructing the driver\u2019s view. Additionally, the brakes and tires had been replaced with non-recommended parts, though I was willing to cover the cost of replacing these two items out of pocket.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11618788,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"10/08/2024","vin":"5UXTY5C02M9","components":"UNKNOWN OR OTHER","summary":"This complaint is not due/regarding an accident.  It is a complaint about the response time to remedy a recall which has been months long now.  In July 2024, BMW recalled 291,112 X3 models from 2018 to 2023 due to a risk of the interior cargo rail detaching in a crash. The attachment bolts for the rail could become damaged, increasing the risk of injury to passengers.    What is taking so long to get this fixed?  Seems the remedy is to simply replace bolts.  I am unable to use this car while it has a safety recall outstanding.  Please expedite this fix, it has been several months and in the meantime this car sits being unproductive.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11618408,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"10/07/2024","vin":"5UXTY5C07M9","components":"STRUCTURE","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11615158,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2024","dateComplaintFiled":"09/18/2024","vin":"5UXTY9C05M9","components":"STRUCTURE","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11615235,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"09/18/2024","vin":"5UXTY5C00M9","components":"SERVICE BRAKES","summary":"Vehicle has consistently presented with a loud screeching noise from the brakes. When emergency braking needed, there are incidents of a slipping feel to the brakes where they do not seem as through they are applying properly. The slipping feel and noise of the brakes increases during wet/snowy weather. The noise is not a safety concern as much as the slipping feel of the brakes is significantly concerning. When emergency braking is applied, any slipping is putting my safety and the safety of passengers in my vehicle/surrounding vehicles is at high risk. Multiple service appointments surrounding this persistent problem have resulted in dismissive responses from BMW. The service center has inspected the brakes, acknowledged the loud consistent screeching noise, but BMW states the brakes are normal and the noise is expected because they are \"sport brakes\". BMW now recommends replacing rotors but insists it is only due to the \"noise complaint\". The vehicle is only serviced at a BMW dealer/service center and has been inspected by BMW. There are no warning lamps or messages related to the problem. The problem was existing when I first purchased the vehicle in 2022, was acknowledged by BMW, and has been persistently reported at every service appointment as not subsiding and in fact increasing in volume. I believe there is a manufacturing problem with the BMW x3 SAV model that impacts the braking system (brake pads and rotors), causing slipping when emergency braking is engaged and causing excessive noise from front and rear brakes.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11612270,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2024","dateComplaintFiled":"09/03/2024","vin":"5UXTY3C08M9","components":"UNKNOWN OR OTHER","summary":"2021 BMW X3-  RECALL 24V534---INTERIOR REAR CARGO RAILS--We have contacted BMW dealer several times and no remedy as of (9.3.24)  The cargo rails and the vehicle body could separate from the vehicle body.  The bolts are what need to be changed out and the dealer says they have no REMEDY.  We want to make sure that we are safe.  Please HELP!  Thank you for your attention to this very time sensitive issue.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11610354,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2024","dateComplaintFiled":"08/23/2024","vin":"5UXTY3C07M9","components":"UNKNOWN OR OTHER","summary":"I am attempting to file a complain due to the manufacture of my car, not addressing the recall. The recall was initiated on July 17, 2024, and it has now been more than 30 Days. I use my car and also had it on a rental platform to help me with my monthly payments. Now it has been removed from the platform due to it being unsafe to drive on the road and it is also unsafe for me to drive it on the road. I am hoping that through this complaint I can get a resolution.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11610036,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2024","dateComplaintFiled":"08/21/2024","vin":"5UXTY3C0XM9","components":"STRUCTURE","summary":"The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11581939,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2024","dateComplaintFiled":"04/09/2024","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2021 BMW X3. The contact stated while approaching a stop light at an undisclosed speed, the brake pedal stiffened while the contact was attempting to stop the vehicle. Due to the failure, the contact ran the red light; however, the brake pedal function returned soon after the failure. The contact was unaware if any warning light was illuminated during the failure. Despite the brake failure, the contact was able to drive the vehicle to the residence. The vehicle was later towed to a dealer and remained with the dealer. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,500. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11560540,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2023","dateComplaintFiled":"12/17/2023","vin":"5UXTY9C05M9","components":"VISIBILITY/WIPER","summary":"Driving at highway speeds, the front sun roof exploded into the vehicle. 2nd time this has happened. Previous time was 03/2022.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11556036,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"11/20/2023","vin":"5UXTY9C05M9","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Sirrus XM Advertising pops up in the middle of the speedometer and stays there.  Blocks vision of speedometer.  Big Blue square comes on at night distracting driver.  Several internet posts and complaints advise that it comes on blocking the rear camera vision.  Contacted Sirrus they say they cant do anything about it, it is built into the car.   Contacted BMW and their \"Genius\" squad they don't know how to get rid of it.     I see postings of other car brands having the same complaint.   Consumers don't spend $70.000.00 for a vehicle to be solicited for a service that they don't want.  Besides the safety factor.  This is an invasion of privacy and none requested solicitation.   Please look into this.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11554345,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"11/09/2023","vin":"5UXTS1C01M9","components":"UNKNOWN OR OTHER","summary":"Driving on a highway with occasional traffic lights, my 2021 X3 Plugin hybrid's sunroof's from glass cracked with a loud bang. I had it closed and the sun shade part also was closed. The loud bank also felt like an impact on my head and I felt in a bit of a shock like the time I was hit from behind with a shock and having to think. I first though it was a tire and slowed down to safely exit into a business parking lot to asses the situation. After checking the tires I noticed something on the roof. The glass was cracked and deformed in an upward direction. It was still pushing upward and a 4-6 inch section fell off and onto the top of the sun shade part. In safety, the loud shock caused a brief distraction on a highway going at least 50 MPH. Also if the sun shade was open some of the glass could have fallen on me. I searched online and found previous complaints about 'exploding sunroofs': https://www.carcomplaints.com/news/2018/bmw-exploding-sunroof-lawsuit.shtml. I did not see anything coming toward the car or notice other cars possibly slowing down or getting hit by something that would have hit my sunroof and bounced around in the traffic. I mobile detailer helped clean up the glass so I can drive on and able to take it to the dealer.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11550565,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2023","dateComplaintFiled":"10/18/2023","vin":"5UXTY3C0XM9","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2021 BMW X3. The contact stated while driving approximately 3 MPH, and slowing to park the vehicle, the vehicle independently accelerated. The contact stated the brake pedal was depressed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was 28,307.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11546822,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2023","dateComplaintFiled":"09/27/2023","vin":"5UXTY5C02M9","components":"UNKNOWN OR OTHER","summary":"Sun roof glass shattered while driving","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11541760,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2023","dateComplaintFiled":"08/30/2023","vin":"5UXTY3C06M9","components":"STEERING","summary":"Both front end tie-rods had to be replaced at 28000 miles.  They were making a loud popping noise when steering the vehicle on uneven pavement.  The bushings on the tie-rods were worn out and could have failed at any time, resulting in a complete loss of steering control.  The vehicle has not been in any accidents or received any damage to wheels and/or tires from hitting any curbs or potholes.  In my opinion, this is a dangerous condition which warrants additional investigation. The repair / replacement was performed at the auto dealership where the vehicle was purchased new in April 2021.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11537884,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2023","dateComplaintFiled":"08/11/2023","vin":"5UXTY9C00M9","components":"SUSPENSION,STRUCTURE,SERVICE BRAKES","summary":"I was driving down the street from my home and I slowed down turned right and my car was out of control I steered to the curb. I got out and saw that the tire had blown-up and a large piece of the tire which was cut in half was on the ground. I couldn\u2019t drive the car I called a tow truck driver who was there within 30 min he towed my car to BMW. It hasn\u2019t  been fully inspected I am waiting for USAA to inspect with Spectrum collision. Several people from the collision company have said it may be a tire failure.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11534701,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2023","dateComplaintFiled":"07/26/2023","vin":"5YMTS0C06M9","components":"POWER TRAIN","summary":"Severe clunk while in reverse probably coming from rear differential","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11522586,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2022","dateComplaintFiled":"05/18/2023","vin":"5UXTS1C06M9","components":"ELECTRICAL SYSTEM","summary":"The BMW X3 went in for a recall to reprogram the DME. After updating the DME software by BMW the DME was no longer talking to other modules. The BMW Assistant Service Manager said and I quote him \"IT'S A KNOWN ISSUE WITHOUT A FIX\". I ask for clarification and I was told that there were some 100 modules or so that are in the car and that they now no longer reliably talked with other modules as a result of the updating the DME recall software. I was given one example by BMW of possible implications to modules not talking to each other where BMW was not sure if the airbag was getting correct information. BMW when on to say they were not sure what exactly was and was not affected but they considered it now a safety issue. They have had our BMW X3 since February 7th, 2023 after numerous fix attempts. As of today that would be 101 days at the BMW service department. BMW also said there were other BMWs with the same issue. Bottom line BMW treated the issue as a safety issue. Again that safety issue was created by a failed updating the DME software module on a recall. There is a dashboard emissions warning light that appears when the hybrid battery is drained. BMW also indicated that they have no idea what the full extent of failed software update, has done.  RECALL . PLEASE PERFORM OPEN RECALL FOR THE DME PROGRAMMING, B121221, ADDDED ON 11/14/2022 AT 4:15 BY [XXX]  preformed service Acton 12 12 21. defect code 0012690500. labor ops 00 71 240. \u00b7\u00b7\u00b7WARRANTY,  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11520483,"manufacturer":"BMW of North America, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2023","dateComplaintFiled":"05/04/2023","vin":"5UXTY9C02M9","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE","summary":"I was slowly pulling into a parking space and as I applied pressure to the brakes, there was no response.  In fact the car seemed to rev up and accelerate, jumping the curb and ramming a tree.  I was able to steer away from the tree to avoid hitting the center of the front end, but smashing the left front.  Even after hitting the tree the car did not slow and I\u2019m trying to pump the brakes, there was no response\u2026 I kept going over a grassy area, across a sidewalk and back into the driveway in front of the building, finally the brakes engaged and the car came to a stop.  I was then able to pull into another space safely out of the way.  I was so lucky it was only 7:15 am and no pedestrians were around and no other vehicles.  So I did not hit anyone and did not injure myself.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11518308,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2023","dateComplaintFiled":"04/21/2023","vin":"5UXTS1C07M9","components":"ENGINE","summary":"Intermittent Check Engine Light with the Plug In Hybrid X3 30e since January 2023. Vehicle has been taken back to BMW 2 times and released back to me without permanent fix. Vehicle as of April 2023 is currently held at dealership for 3rd time still without fix. Each check engine light results in a trip back to the dealership service center because we wouldn't know what is the severity of the issue. My safety is put at risk because a normal drive suddenly becomes worrisome and interrupted at random times and we have to attempt to safely pull over to call roadside assistance. Currently in communication with local dealership and have reached out to BMW Customer Relations without response yet.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11516916,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2023","dateComplaintFiled":"04/13/2023","vin":"5UXTY5C04M9","components":"FORWARD COLLISION AVOIDANCE","summary":"Traveling on 2 lane road with no cars around, bright day, 2:30pm about 40mph. Emergency braking beeped twice and immediately slammed on the brakes. Not sure what it thought it saw- tree shadows? The feature was set to medium. If another car was behind us it would have slammed into us. 5th time in 2 years. The dealer just shrugs and says to not set it to high responsiveness. This is a bad defect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11515636,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2023","dateComplaintFiled":"04/05/2023","vin":"5UXTS1C0XM9","components":"ENGINE","summary":"The check engine light is on. We have taken the vehicle to 2 different BMW dealerships and the problem persists. I have contacted BMW of North America and they have not responded. We are hesitant to drive this vehicle since it is unknown why the \"check engine\" light is on. Thank you.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11488519,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2022","dateComplaintFiled":"10/09/2022","vin":"5UXTY3C06M9","components":"UNKNOWN OR OTHER","summary":"On 10/7/22 my wife started her 2021 BMW X3 and the instrument panel did not appear. She drove the vehicle to the local BMW dealership. After being told that the reported problem had not been previously reported by any other X3 owner, the dealer tested the vehicle. A scan returned a fault code, B7F8F9 HU-H. A software reset was performed and a test plan was conducted. Test plan directed technician to program vehicle due to unfavorable software. Vehicle was programmed to the latest integration level. Vehicle was test driven to confirm the repair.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11462110,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2022","dateComplaintFiled":"04/25/2022","vin":"5uxts1c03m9","components":"VISIBILITY","summary":"The contact owns a 2021 BMW X3. The contact stated that while driving approximately 60 MPH, the sunroof fractured with some pieces of glass detaching from the sunroof assembly. The vehicle was taken to the dealer however, the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,200.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11451640,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2022","dateComplaintFiled":"02/12/2022","vin":"5UXTY5C07M9","components":"UNKNOWN OR OTHER","summary":"wHILE DRIVING ON A MICHIGAN EXPRESSWAY 1/28/22 THE SUNROOF EXPLODED NOTHING HIT MY VEHICLE THE SUNROOF CAME CRASHING DOWN IN SMALL PICES AND COULD OF CUT A CHILD OR GOT IN ANYONES EYES PLUSH THE SHOCK OF THE EXPLODING GLASS I CONYACTED THE BME DEALER THEY DID NOT HELP PLUS ACTED LIKED THIS VEVER EVER HAPPEND i CONTACTED BMW USA AND THEY ADVISED HARD TO PROVE IT WAS A DEFECT AND IT MUST OF BEEN OUTSIDE FORCE MY INSUREANCE COMPANY DID INSPECT","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11448559,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2022","dateComplaintFiled":"01/23/2022","vin":"5uxty9c04m9","components":"SEATS","summary":"The side seat rail plastic covers are easily detached from both driver and passenger side of front seats. On one occasion, the driver seat cover detached and slid forward near pedals while driving creating a potentially serious accident.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11442456,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2021","dateComplaintFiled":"12/02/2021","vin":"5UXTS1C07M9","components":"ELECTRICAL SYSTEM","summary":"The contact leased a 2021 BMW X3. The contact received a recall notification for NHTSA Campaign Number: 20V601000 (Electrical System) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11440495,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"11/15/2021","vin":"5uxty5c00m9","components":"STRUCTURE","summary":"The contact owns a 2021 BMW X3. The contact stated that the tailgate would fall on the contact without warning upon use. On one occasion, the tailgate had fallen on her left arm and the contact had to wrestle her arm out of the vehicle as the tailgate sensor failed to recognize her arm. Once her arm was released, the tailgate locked her purse inside the vehicle. The contact did not suffer any injuries. The contact called the dealer and arrangements were made to drop her off at home and to take her back to the vehicle once a spare key was made. The contact also stated that the car alarm would independently activate without warning while being driven and while stationary. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11438825,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2021","dateComplaintFiled":"10/31/2021","vin":"5UXTY3C07M9","components":"UNKNOWN OR OTHER","summary":"My sunroof exploded while driving on the interstate. There was a very loud boom almost like a gunshot. All of the glass came crashing down into the cabin. This was an extremely dangerous situation as I was traveling on the interstate. There was no warning, no rocks or any other object hit the glass to initiate this occurrence. The vehicle will be inspected by the bmw dealer 11/1/21 and my insurance company is in the process of reviewing photos of the damage.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11435343,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"10/04/2021","vin":"5UXTY9C0XM9","components":"EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"On many cars including mine, and a family members 2021 8 series, BMW uses a light sensor on the instrument cluster to set the daytime dimming of the digital cluster and backup cameras.  However, Florida-legal window tint confuses the system, and causes the screens to dim in a way that cannot be overridden or adjusted. There is a setting for screen brightness, however it is only active for night.   This has caused difficulties reading the instrument display repeatedly. This is includes: collision warnings, back up camera, vehicle speed, and safety warnings.   Here is a video showing the effect on someone else's car. Mine is worse, and driver said that that is gets worse depending on circumstances.  https://streamable.com/n4tjp4","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11434808,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2021","dateComplaintFiled":"09/28/2021","vin":"5UXTS1C02M9","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The high voltage battery recall has been open for 1 year, which any reasonable person would agree is far in excess of a reasonable amount of time as the issue is one that could lead to a fire / death.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11427011,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2021","dateComplaintFiled":"07/29/2021","vin":"5UXTY5C0XM9","components":"VEHICLE SPEED CONTROL","summary":"The car has part analogue part digital display, the MPH is displayed only via the analogue dial in 10 MPH increments. It's difficult to maintain speeds at 25 / 35 /45 /65 mph. The functionality exists to enable the digital speedometer but BMW refuses to code it on. Rather the company directs you to after market coders to enable the functionality. Alternatively you needed to opt to the $1000 optional fully digital display but this was not made clear at the sales process.  BMW has a solution for the 2019 / 2020 X3 under SIB 62 07 19 but refuses to acknowledge this at service centers.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11424300,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2021","dateComplaintFiled":"07/11/2021","vin":"5uxty5c07m9","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE","summary":"I was at a stop light and when the light changed I stepped on the gas.  The car suddenly turned completely off.  I had no steering, no braking no ability to turn the hazard lights on.  I was in the middle of the street with traffic behind me and my child was in the back seat with me.  The car completely died.  There were no warning signs at all  Cars started to go around me and I exited the car with my child to avoid getting hit because I could not put my hazard lights.   I called my husband and after about 10 minutes I could see the headlights were on.  My husband gave me his care and he took my car home but he said the car was acting weird and kept  shutting off while on the way back home.  then it shut off completely again in our driveway and we cannot close the doors.   We are waiting for BMW to pick up the car tomorrow.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11423320,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2021","dateComplaintFiled":"07/03/2021","vin":"5UXTY5C02M9","components":"TIRES","summary":"Car only 9 months old, tread on both front tires bald, hydroplaning on wet roads. Almost was in an accident, I travel for work and got a BMW for reliability, I\u2019m really second guessing my choice of cars right now.Bridgestone said tread is from out of alignment. BMW checked alignment and front is spot on. 13,000 miles on tires. Horrible driving experience in such a short time. Very disappointed that BMW would put such terrible tires on.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"},{"type":"Tire","productYear":"9999","productMake":"BRIDGESTONE","productModel":"DUELER HP SPORT","size":"225/60R18","manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":11420948,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2021","dateComplaintFiled":"06/14/2021","vin":"5UXTY3C00M9","components":"UNKNOWN OR OTHER","summary":"I was driving on I-10 W in Phoenix Arizona with my husband on Thursday June 10th, 2021 when we heard a loud glass shattering sound.  I immediately looked for a place to park or exit.  I thought maybe someone was shooting at our vehicle in the freeway.  I tried changing lane as quickly as possible to exit into Baseline Rd and parked at a parking lot.   I was so scared looking at the mirror to see if anyone was following us.  We walked around the SUV checking the windows, windshield but no broken glass or holes on any of them.  I thought of the moonroof/sunroof so I hopped on the BMW to check the moonroof/sunroof.   The sunroof  shattered into million pieces.  I didn't see a warning on the dashboard.  We didn't go under any bridge between Elliott and Baseline.  There were no big trucks around us either. It shattered without warning.  This happened between 11:00am - 11:30am, light traffic.  My BMW X3 2021 is brand new, only 20 days old and approximately 400 or so miles.  I believe it's a safety issue with the glass or moonroof/sunroof structural defect.  Definitely a highway safety hazard when it shattered out of the blue at 65 miles an hour. Luckily we didn't have the sunroof open. It's  extremely hot this time of the year in Phoenix.   I decided to drive it immediately to The BMW dealership.  The service department checked it out and the Service Advisor told me to call my insurance.  I contacted the BMW Warranty Department and the Manager told me it is not covered under warranty.  She was making the assumption that a rock hit the sunroof.  I contacted BMW Customer Service and reported it.   The BMW Customer Service Executive called me back today and pretty much said the same thing as the Warranty Manager.   BMW and NHTSA should investigate the occurrences of Sunroof shattering without any apparent reason for the safety of drivers and passengers plus all the other drivers on the road who may get impacted by such an occurrence.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11417659,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2021","dateComplaintFiled":"05/18/2021","vin":"5UXTY9C05M9","components":"UNKNOWN OR OTHER","summary":"Exploding rear passenger window glass sent fine glass particles and glass chips everywhere.  Was driving from 5300 ft elevation to 10800 ft elevation so it appears to be caused by faulty glass and air pressure change causing an outward push of air pressure. Nothing hit the window. This was my first time driving the car.  Any rear passengers would have been hospitalized due to glass in the eyes.  BMW is denying the issue is with their product.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11415569,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2021","dateComplaintFiled":"05/07/2021","vin":"5UXTY5C08M9","components":"STEERING,SUSPENSION","summary":"THE CAR IS NOT STABLE ON HIGHWAYS, DRIFTS LEFT OR RIGHT, EVEN AFTER WHEEL ALIGNMENT DONE BY A BMW DEALER. CONSTANT CORRECTIONS NEEDED EVERY 5-10 SEC TO STAY IN LANE.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11415588,"manufacturer":"BMW of North America, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2021","dateComplaintFiled":"05/07/2021","vin":"5UXTY3C05M9","components":"VEHICLE SPEED CONTROL","summary":"ON APRIL 12, 2021 I WAS DRIVING MY 2021 BMW X3 AND AS I WAS PULLING UP INTO A PARKING STALL, MY VEHICLE ACCELERATED ON ITS OWN CAUSING MY VEHICLE TO COLLIDE WITH A BRICK WALL.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11414757,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"05/01/2021","vin":"5UXTY9C08M9","components":"VEHICLE SPEED CONTROL","summary":"3 TIMES TODAY SHORTLY AFTER ENGAGING CRUISE CONTROL AND SETTING IT TO 75MPH, THE VEHICLE ACCELERATED QUICKLY TO OVER 90MPH AND HAD TO BE MANUALLY DISENGAGED. WHEN THIS HAPPENED, I DID NOT HAVE MY FOOT ON THE GAS AND DIDN'T PRESS ANY OF THE CRUISE CONTROL BUTTONS EXCEPT TO DISENGAGE IT WHEN IT DANGEROUSLY ACCELERATED ON ITS OWN.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11398131,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2021","dateComplaintFiled":"02/26/2021","vin":"5UXTY5C08M9","components":"STEERING","summary":"MY BRAND NEW BMW X3 3.0 IS NOT ABLE TO TRACK STRAIGHT, THE CAR NEEDS CONSTANT CORRECTIONS TO STAY ON STRAIGHT COURSE. MULTIPLE VISITS TO BMW DEALERSHIPS DID NOT HELP, THE DEALERS REFUSE TO RECOGNIZE THE ISSUE. THIS IS SAFETY ISSUE SINCE THE CAR TENDS TO GO OFF ROAD AND MAY LEAD TO AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11390549,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2021","dateComplaintFiled":"01/28/2021","vin":"5UXTS1C08M9","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"OUR CAR HAS JUST SHUTDOWN ALTOGETHER WAITING AT A TRAFFIC LIGHT. ALSO, THE MAIN CONSOLE ABOVE THE STEERING WHEEL HAS GONE COMPLETELY BLACK SEVERAL TIMES WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11383939,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2020","dateComplaintFiled":"12/17/2020","vin":"5UXTY5C02M9","components":"EXTERIOR LIGHTING","summary":"BRIGHTNESS ADJUSTMENT FOR CONTROL DISPLAY SCREEN (BACKUP CAMERA, NAVIGATION,MESSAGES ETC) HAS BEEN ELIMINATED FROM MENU.  DRIVER HAS NO WAY TO ADJUST DAYTIME BRIGHTNESS ANYMORE.  BMW REPLACED IT WITH A INTERIOR BRIGHTNESS SENSOR IN THE UPPER LEFT CORNER OF THE INSTRUMENT CLUSTER ABOVE THE GAS GAUGE. THE DANGER INCURS BECAUSE THE SCREEN KEEPS CHANGING BRIGHTNESS IN THE DAYTIME BASED UPON LIGHT ENTERING THE AUTO AND HITTING THE LIGHT SENSOR.  THIS HAPPENS COMING OUT OF A GARAGE, TREE LINED STREET, CLOUDY DAY ETC.  THE DANGER IS THAT YOU CANNOT OBSERVE THINGS CLEARLY USING THE BACK-UP CAMERA, AND USING NAVIGATION DURING THE DAYTIME YOU CANNOT MAKE OUT DIRECTIONS, ROADS, HIGHWAYS ETC BECAUSE THE SCREEN TURNS A DULL WHITE OR ALMOST GRAY AT TIMES.  THIS FORCES YOU TO STAR AT THE SCREEN OR GET CLOSER OR ASK YOUR PASSENGER TO READ THE SCREEN.  THE BRIGHT WHITE LETTERS AND NUMBERS GOES DULL AND UNREADABLE.  DEALERS AND SERVICE MANAGERS HAVE ACKNOWLEDGED THAT THIS IS AN ISSUE BUT NO SOLUTION.  FORUMS IN EUROPE ALSO ACKNOWLEDGE THIS PROBLEM THAT BMW IS AWARE OF WITH NO INTENT ON CORRECTING.  IT WAS ALSO A PROBLEM ON MY 2019 BMW 530 BUT I HAD THE CAR CODED TO PUT THE DAYTIME ADJUSTMENT BACK ON THE MENU FOR DRIVER ADJUSTMENT.  COMPLAINTS ON THE INTERNET ALSO FOR 2020 BMW X5 AND NO ONE HAS A RESOLUTION.  I GLUED A SMALL LED TO MY DASH THAT WILL FOOL THE SENSOR AND BRIGHTEN MY SCREEN BUT IT IS NOT PRACTICAL TO LEAVE THIS LIGHT ON AT ALL TIMES.  BMW NORTH AMERICA ACKNOWLEDGES MY ISSUE ALSO WITH NO SOLUTION.  DEALERS HAVE VERIFIED THIS WITH OTHER NEW CARS ON THEIR LOTS BUT ALSO WITH NO SOLUTION. SOMETIMES THEY BLAME TINT TO APPEASE YOU BUT NONE OF MY CARS OR OWNER COMPLAINTS HAD ANY TINT ON THEIR WINDOWS OR POLARIZED GLASSES.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11383792,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2020","dateComplaintFiled":"12/16/2020","vin":"5UXTY5C08M9","components":"VEHICLE SPEED CONTROL","summary":"MY CAR'S SPEEDOMETER ONLY DISPLAYS SPEED IN 10 MILES INCREMENTS, WHICH MAKES IT NEARLY IMPOSSIBLE TO KNOW EXACT CURRENT SPEED OF THE CAR. FOR EXAMPLE WHEN SPEED IS BETWEEN 50 AND 60 I CAN ONLY GUESS WHAT MY ACTUAL SPEED IS, 52 OR 58.   BMW FOR SOME STRANGE REASON SELLS AN OPTIONAL PACKAGE WHICH ENABLES ACCURATE DIGITAL SPEEDOMETER, AND I THINK ACCURATE SPEEDOMETER MUST BE STANDARD.   THIS IS A SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]},{"odiNumber":11366599,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2020","dateComplaintFiled":"10/27/2020","vin":"5UXTY9C08M9","components":"SERVICE BRAKES","summary":"PARKING DISTANCE CONTROL IS FAULTY AND SOMETIMES LOCKS UP THE BRAKES IN A JARRING MANNER WHEN BACKING UP EVEN WHEN THERE IS NOTHING BEHIND THE CAR, CLOSE TO THE CAR OR IN THE ADJACENT PARKING SPACES. BMW EVEN SAYS TO TURN OFF PDC WHEN USING PARKING ASSISTANT PLUS. MANUAL SAYS CAR CAN STILL HIT CURB USING PDC. 3 TIMES ALREADY","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]}]}