{"count":4,"message":"Results returned successfully","results":[{"odiNumber":11761183,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2026","dateComplaintFiled":"09/01/2026","vin":"1G1FW6S07H4","components":"STEERING","summary":"I am reporting a potential steering system safety defect involving my 2017 Chevrolet Bolt EV. The problem began at approximately 22,800 miles. The steering wheel developed a grinding noise, a noticeable catching/binding sensation when turned, and would not return to center normally after a turn. The condition could be felt even while the vehicle was stationary and not running by turning the steering wheel back and forth. While driving, I could feel the steering pull and catch when turning left or right. The problem gradually became worse over about two months. There were no warning lights or dashboard messages. I first tried to have the vehicle inspected by a Chevrolet dealership, but that appointment was canceled. I then took it to Lee Johnson Chevrolet in Kirkland, WA. At 23,661 miles, the dealer test drove the vehicle and documented that they verified my concern. Their diagnosis stated that the steering gear had \u201cinternal worn gear damage\u201d and required replacement of the steering gear/rack assembly. The intermediate steering shaft bolt was also involved in the repair. I paid $4,406.56 for the repair which includes a separate $301.24 diagnostic charge. The vehicle was not covered by warranty. The repair appears to have corrected the problem. I am concerned this is a premature manufacturing or component defect rather than normal wear. The vehicle has never been in an accident or collision and had fewer than 24,000 miles when a safety-critical steering component required replacement. The progressive grinding, binding, pulling, and failure to return to center made the steering increasingly unpredictable. I have also found numerous reports from other Chevrolet Bolt owners describing similar steering problems. I believe NHTSA should investigate whether premature steering gear failure in 2017 Chevrolet Bolt EVs is a broader safety defect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"BOLT EV","manufacturer":"General Motors, LLC"}]},{"odiNumber":11760811,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2026","dateComplaintFiled":"08/30/2026","vin":"1G1FX6S05H4","components":"STEERING","summary":"The steering rack on the Chevrolet Bolt EV does not return to center on turns. Over the course of the past 25k miles, my particular model has slowly began to lock up on deep turns. This occurs on sharp rights, lefts, and on both on and off ramps - especially the ones that loop around. The steering rack gets stuck on sharper turns and continuous turns, requiring force to return back to center or to get out of the turn. With hands off the wheel, the vehicle maintains its turn radius and without driver input, would inevitably turn into a barrier, object, or even another vehicle. Issues began around the 80k mark, possibly sooner, and dealer did not fully disclose this occurrence. The steering binding is a safety issue, and if left long enough might fully bind up causing an accident. It reduces my ability to sense road traction conditions and make fine adjustments.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"BOLT EV","manufacturer":"General Motors, LLC"}]},{"odiNumber":11760145,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2026","dateComplaintFiled":"08/27/2026","vin":"1G1FW6S09H4","components":"UNKNOWN OR OTHER","summary":"Without any warning, the INFO-TAINMENT COMPUTER SYSTEM on the dashboard (BOLT EV) fails to come on, sometimes lasting up to 5 minutes.  This has happened intermittently for the last 8 years and can be problematic.  When the computer info-tainment is not on, I cannot control anything on the dashboard. For example: I  have no back up camera and cannot see when I back up from my garage. I cannot control the heating/cooling system/ audio/ defroster(which can be dangerous because I cannot see through my front/back windsheild). The system reboots itself afer approx. 5 mins, but in the meantme, driving can be dangerous.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"BOLT EV","manufacturer":"General Motors, LLC"}]},{"odiNumber":11758681,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2026","dateComplaintFiled":"08/22/2026","vin":"1G1FW6S07H4","components":"STEERING","summary":"COMPONENT: Electric power steering (EPS) steering gear / rack and pinion assembly.  WHAT HAPPENED: The steering gear binds internally. After a turn the wheel does not return to center and must be forced back to straight; steering feel is stiff and clunky. On at least one occasion the wheel felt stuck in place partway through a turn and I had to fight it to finish the maneuver. I nearly lost control of the vehicle. Exact date, location and speed of that incident: UNKNOWN. The condition is chronic and has worsened over time. I own two Bolt EVs (2017's); both have this defect and I am filing a separate complaint for each. Mileage on this vehicle: approx 96,000 but it's been bad since 80,000 (at the very least).  SAFETY RISK: Binding steering requires manual correction after every turn, increasing risk of overcorrection, unintended lane departure and delayed emergency response. Worst at intersections, on/off ramps and parking lots. The driver cannot anticipate when the wheel will stick.  WARNING LAMPS / PRIOR SYMPTOMS: [No warning lamps, messages or codes appeared] Earliest symptom: [stiff or notchy steering]. First noticed [right away when I bought the car used].  CONFIRMED BY DEALER OR SHOP: [not yet presented]  INSPECTED BY MANUFACTURER, POLICE OR INSURANCE: No.  AVAILABLE FOR INSPECTION: Yes \u2014 vehicle and original steering gear assembly.  This failure is widely reported across Bolt EV and EUV model years. GM service information contains a diagnostic procedure for poor return of the steering wheel, indicating the manufacturer is aware of it. No safety recall has been issued, and dealer repair runs $2,500-$3,500 because the subframe must be lowered to reach the rack. Videos of the repair are available online, which also include plenty of discussion about the symptoms and dangers: [XXX] and [XXX]  I request that NHTSA open an investigation into the Bolt EV/EUV steering gear as this should 100% be a priority safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"BOLT EV","manufacturer":"General Motors, LLC"}]}]}