{"count":216,"message":"Results returned successfully","results":[{"odiNumber":11746400,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"06/25/2026","vin":"1GNSKHKC8GR","components":"STRUCTURE","summary":"Hood and roof of Suburban has discolored and lost its shine coat. The door and panels are fine","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11743382,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2026","dateComplaintFiled":"06/11/2026","vin":"1GNSKHKC6GR","components":"STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"As I was driving 75 mph down the highway my collision alert flashed all my lights turned off, including my headlights and all interior lights as it was dark time and they flashed back on a couple of times until they finally stayed on. I pulled over and as I came to zero, speed, the vehicle completely shut down. It did start back up, but this is not the first time I get a light on my dash that says stability track and then everything resets and I don\u2019t have any lights on at all after that this has been happening off and on I also have three coworkers that have the same make, and year that experienced the same problems ! My situation on the highway was very dangerous. It was pitched dark outside and I lost vision due to my lights going off at 75 mph and my steering wheel also locking up. The next time the vehicle does it I will take a video for proof. I have heard that this problem is very common in these vehicles and believe something should be done because that is a dangerous situation if I was going around a corner and my steering wheel locked up, I could easily flip my car.  I have small children that\u2019s why I have the big space but we need safety for our family.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11731042,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/06/2026","dateComplaintFiled":"04/14/2026","vin":"1GNSKHKC4GR","components":"AIR BAGS,SEAT BELTS","summary":"The contact owned a 2016 Chevrolet Suburban. The contact stated that while driving 30-35 MPH, the vehicle crashed into a concrete pole, and the front end of the vehicle was significantly damaged. The contact stated that the pole was 12-18 inches into the hood, and 1.5 ft. up into the engine bay. The concrete pole was damaged. The air bags and the seat belt pretensioners failed to deploy. Several warning lights, including the check engine, the ABS, the TPMS, the air bag, the StabiliTrak, and the traction control warning lights, were illuminated after the crash. The contact noticed he had sustained bumps on the head and neck from hitting the steering wheel, but did not feel sore at the time. The contact woke up dizzy the next day and sought medical assistance. The contact underwent X-rays and was informed that he had also sustained torn chest muscles. A police report was filed. The vehicle was towed to a tow lot. The insurance company towed the vehicle to another lot the following day, and the vehicle was totaled.  The contact related the failure to NHTSA Campaign Number:\u00a016V651000(Air Bags, Seat Belts), which was previously performed on the vehicle. Additionally, the contact stated that the manufacturer had also issued NHTSA Campaign Number:\u00a017V437000(Air Bags, Seat Belts) for vehicles repaired under the previous recall, and the recall information stated that the affected vehicles may not have received the complete software update necessary to remedy the recall condition. However, the second recall had not been performed on the vehicle. The dealer was not contacted. The manufacturer was notified of the failure, and a case was filed, but the case manager was unreachable. The failure mileage was 192,252.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11729162,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2026","dateComplaintFiled":"04/04/2026","vin":"1gnskhkc5gr","components":"AIR BAGS,SERVICE BRAKES,ENGINE","summary":"Per AAA\u2014Front Airbag/Seatbelt and Increase break pedal","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11721229,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2026","dateComplaintFiled":"03/01/2026","vin":"1GNSKHKCXGR","components":"AIR BAGS","summary":"While driving home vehicle slid on black ice and spun out. While spinning curtain airbags and driver seat deployed and battery died. Sis not hit anything","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11719948,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2026","dateComplaintFiled":"02/23/2026","vin":"1GNSKHKC9GR","components":"POWER TRAIN","summary":"Just purchased this vehicle used from a business in Moyock, NC. The mileage at purchase was 92,860. We checked Carfax and it showed two previous owners and had a steady maintenance history. On the way home (2 hour drive) and after the vehicle had warmed up it started showing signs of transmission problems. This was not noticeable on the test drive.  The RPMs skyrocketed, the car went into neutral, once we got it back into gear it would hardly accelerate. It was a long long drive home!  We took it to our local mechanic and must replace the transmission at a cost of $7,000.  We will not use the manufacturer's transmission product as a replacement after reading all the complaints that are so similar to ours. Definitely not what we were expecting to have to do within a week of the purchase. There could have been injuries if my wife had not been following me and knew something was wrong when the vehicle slowed down significantly. No one was injured, except for our pride and wallet.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11719978,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2026","dateComplaintFiled":"02/23/2026","vin":"1GNSKHKC1GR","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"I have read reports online of the two thousand sixteen chevy suburban turning off completely while driving.I have experienced this not once not twice.But three times now, with my chevy, suburban. This is a severe safety issue and can lead to death or major financial loss","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11718392,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2026","dateComplaintFiled":"02/17/2026","vin":"1GNSCHKC1GR","components":"UNKNOWN OR OTHER","summary":"My 2016 transmission was jerking, shuddering, vibrating, ruff shifting and stopped moving in traffic. My safety was at risk, I turned off a major boulevard onto a neighborhood street, my SUV stopped shifting and stopped, I had to contact my son to come to help to push by hands out of traffic.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11712617,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2026","dateComplaintFiled":"01/22/2026","vin":"1GNSKHKC6GR","components":"SERVICE BRAKES","summary":"Increased brake pedal effort to the point of difficulty to stop or control brake pressure at low speeds.   This seems like the same issue reported in Safety Recall #N192268499-01, but my VIN is outside the covered range.  Is the effected range in the recall correct?  This has happened intermittently since we purchased the vehicle private party in 2022 with 115.5k miles on it, but is getting worse.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11712643,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"01/22/2026","vin":"1GNSKJKC5GR","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"I AM REPORTING A SEVERE AND RECURRING SAFETY DEFECT WHERE MY VEHICLE SUFFERS A COMPLETE LOSS OF ELECTRICAL AND ENGINE POWER WHILE IN MOTION. THIS HAPPENS WITHOUT WARNING AT VARIOUS SPEEDS AND DURING VARIOUS MANEUVERS, INCLUDING MAKING TURNS AND DRIVING STRAIGHT. THIS HAS HAPPENED OVER 500 TIMES SINCE THE 3 YEARS I HAVE HAD IT. I HAVE NOT FELT SAFE IN THE VEHICLE FOR A LONG TIME AND WHEN I HAVE TAKEN IT TO HAVE IT CHECKED NO ONE COULD TELL ME ANYTHING BECAUSE IT WAS NOT HAPPENING AT THE MOMENT. WHEN THE VEHICLE DIES IT COMES BACK TO LIFE ON IT'S OWN BUT THE TIMING IS NOT PRECISE AS TO WHEN IT HAPPENS. THE UNPREDICTABILITY OF THESE POWER FAILURES CREATES AN IMMINENT RISK OF A HIGH SPEED COLLISION OR BEING STRANDED IN A DANGEROUS INTERSECTION. I CAN'T EVEN SELL IT TO SOMEONE IN GOOD CONSCIOUS KNOWING IT HAS THESE SERIOUS ISSUES. NOT SURE I AM DOING EVERYTHING OR CONTACTING WHO ALL I NEED TO ABOUT THIS SITUATION BUT THIS IS A START","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11712068,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2024","dateComplaintFiled":"01/20/2026","vin":"1GNSKHKC8GR","components":"SUSPENSION,SERVICE BRAKES","summary":"There are 2 components of the vehicle that I believe are malfunctioning. The first component would be the brake system. At first the problem presented itself when going down a parking garage it was approximately 5 miles an hour while applying the brake and the brake suddenly got stuck and really sticky, I had to apply extreme pressure to the brake to get the vehicle to stop completely. It was only after I put the vehicle in park, turned it off, removed the keys from the ignition, open the doors, and then restarted the car afterwards where the brakes would become unstuck. Since that first incident in summer of 2024, there has been other similar incidents when I am breaking in a parking lot at lower speeds, on side streets at lower speeds, or any other circumstance where I would be applying the brake at lower speeds. The brakes would get very sticky hard to press and would not come to a complete stop unless using extreme force.  This is a very scary incident because if there was a vehicle a pedestrian and we weren't able to stop the vehicle then we would have crashed and potentially hurt someone. We brought this up to our mechanic and he was not able to reproduce the issue. The engine light does not turn on for this issue and we are not able to produce any engine light codes for the braking issue. This issue continues to happen until this day and it is scary when it does happen.  The second component that we believe is malfunctioning has to do with the suspension system, the air ride system. We have taken this problem to our mechanic since 2019, 2020. They've been able to temporarily repair the issue but after some time the part breaks down and we believe that this is a manufacturing issue. There is a warning lamp that appears. What happens is there is air constantly being pumped into the suspension and is drawing electricity from the battery and ultimately affecting other parts of the electronic components.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11700004,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2025","dateComplaintFiled":"11/18/2025","vin":"1GNSKHKC9GR","components":"SERVICE BRAKES","summary":"When driving at low speeds the brakes do not work. The vehicle will stop, but it is very hard to get it to stop. You must push the brake pedal all the way to the floor to get the brakes to work. This does not happen all time it will just happen out of no were, this can be scaring. I looked up to see if our vehicle has any current recalls, which it does not. But on 9/19/2019 we had our vehicle in the shop and they did do a recall at this time. It was Increased Brake Pedal Effort. NHTSA Campaign # 19V645000 and this sounds like exactly what was happening. This was done when our vehicle had 60,000 miles on it and at the time it was having no symptoms. We had never had any brake issues at this time. Now our vehicle is having these issues and I feel that this safety issue should be another recall on our vehicle and should be covered and fixed as it sounds like the same issue. Please let me know what can be done about this.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11696832,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"10/31/2025","vin":"1GNSKHKCXGR","components":"STRUCTURE","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, there was a rattling sound coming from the rear of the driver\u2019s door. Upon inspecting the vehicle, the contact discovered that the exterior trim on the front driver\u2019s door had started to detach and was loose. The vehicle was taken to the dealer, where it was determined that the exterior trim on the front driver\u2019s door had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 121,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11694557,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"10/20/2025","vin":"1GNSKJKC0GR","components":"POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Transmission and Engine Failed. Please inspect. I've had several shops and mechanics inspect. I was towing both times and could have been seriously injured when my transmission went out. Then after that was resolved my engine went out. No symptoms or warnings before incidents occurred.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11681086,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2025","dateComplaintFiled":"08/16/2025","vin":"1GNSKHKC8GR","components":"FUEL/PROPULSION SYSTEM","summary":"Gas leak on top of tank from fuel line strong gas odor in vehicle","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11679020,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2025","dateComplaintFiled":"08/07/2025","vin":"1GNSCHKC8GR","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated while driving at approximately 70 MPH, the vehicle brakes independently activated. The contact stated there were no warning lights illuminated. The contact pulled off the highway and stopped the vehicle. The vehicle was turned off and restarted and regained braking functionality. The failure was intermittent but occurred at various speeds. The failure occurred mostly while driving up an incline and depressing the accelerator pedal and the independent braking failure would occur. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The contact stated that prior to the failures the vehicle had been taken to a dealer to be repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The manufacturer was not informed of the failure. The failure mileage was approximately 175,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11677754,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2025","dateComplaintFiled":"08/01/2025","vin":"1GNSKHKC5GR","components":"POWER TRAIN","summary":"The transmission stopped working it's wouldn't go we had kids in the car the car is in the shop and needs a transmission the engine light also came on","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11669487,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2025","dateComplaintFiled":"06/26/2025","vin":"1GNSKHKC1GR","components":"POWER TRAIN","summary":"The transmission prematurely had to be replaced. The vehicle exhibited hesitation and thumping when changing from one gear to the next causing acceleration issues.  The transmission exhibited the issue before 100,000 miles.  The dealership changed the transmission at a cost to me over $6,000","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11666842,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2025","dateComplaintFiled":"06/13/2025","vin":"1GNSCGKC0GR","components":"POWER TRAIN","summary":"The transmission shift solenoid stopped working going down the road which caused the vehicle to stall. Going from 65mph to dying without any warning signs no check engine no issues driving before. Check engin came on after the fact took it to a parts store to run the code came back with shift solenoid.  More then likely need a new transmission for $6k.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11662980,"manufacturer":"General Motors, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2025","dateComplaintFiled":"05/24/2025","vin":"1GNSKJKCXGR","components":"ENGINE","summary":"While driving on the interstate in Nevada (speed limit of 80MPH) I had my 2016 Suburban throw a rod through the engine block as I was in the left lane passing a Uhual on an incline.  The vehicle made a loud bang, lost all engine power and protruded smoke so thick I could not see cars behind me. I was thankfully able to coast to side of the road without being hit. I then exited vehicle and there was a fire in the engine bay which I put out with a gallon of water in the trunk.  My mechanic confirmed the thrown rod and hole in the block and that the car needs a new engine now.  I had a CEL a few minutes prior to throwing the rod for an engine knock.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11658174,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2025","dateComplaintFiled":"05/01/2025","vin":"1GNSKHKC5GR","components":"WHEELS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"Various times while I was driving my 5 kids have I had an issue with the brakes and having to over compensate to pump brakes to get them to stop in time or at all. Very scary","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11655356,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2025","dateComplaintFiled":"04/18/2025","vin":"1GNSKJKC2GR","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"Loss of steering, jerks the week right out of your hand and then you are unable to turn the wheel. Engine stalls and you have to try to coast to the side of the road, put in park and try to restart the vehicle. Service Stabilitrak warning appears on display, Alarm Sounds, Radio beeps and display goes blank, navigation compass does not work. There is a current Technical Service Bulletin for these issues: #18-NA-161, document ID 5075841 that lists the years from 2014 to 2020. There were Product Safety Recalls issued: 17276 Loss of Steering Assist, Reference Number:N172085440 for vehicles listed in this TSB for 2014 and 2015 but no Recalls for later vehicles with the same problems.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11653462,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2025","dateComplaintFiled":"04/08/2025","vin":"1GNSCHKC8GR","components":"STEERING","summary":"I was in the middle of a turn and the power steering went completely out","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11648751,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2021","dateComplaintFiled":"03/17/2025","vin":"1GNSKJKC4GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission shifted hard and made an abnormal humming sound. No warning light was illuminated.  The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced.  The vehicle was not repaired. The contact stated that the transmission was previously replaced 11/2021 and 11/2022. Additionally, the contact stated that there were only 3,000 miles within the two previous transmission replacements.  The contact stated that the first transmission replacement was covered by the warranty company and the second transmission replacement was covered by the manufacturer. The contact stated that another replacement would be the third transmission replacement since 2021. The manufacturer was made aware of the failure and a case was filed. The contact was provided a Trade-In Offer. The failure mileage was 61,619.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11645226,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"02/27/2025","vin":"1GNSCHKC4GR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Had the transmission replaced after 100,000 miles. Not even a year later the whole engine blew. With zero warnings lights or signs the engine gave 5 gallons of gas was in the engine along with other issues.  We replace the engine and everything starts falling apart. Another $1,400 later it\u2019s still throwing codes which come to find out the computer is now bad. Less the 300 miles have been put on the engine since it was replaced. Constant cam shaft sensors are going off causing the car to not run. $10,000 was put into it to have a running car and huge mechanical issues continue to happen with maybe 150,000 miles. Maintenance was done regularly. Zero issues prior to the transmission which thankfully was covered under warranty.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11645420,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"02/27/2025","vin":"1GNSKJKC8GR","components":"STEERING","summary":"The contact owns a 2016 Chevrolet Suburban LTZ. The contact stated that while driving on a neighborhood street at 25 MPH, the steering wheel became increasingly stiff. She was able to continue driving until reaching her residence, where she parked the vehicle and attempted to restart it. Upon restarting, a message appeared on the instrument panel that read, \"Service Power Steering.\" The local dealer was not contacted, so the vehicle was not diagnosed, and the manufacturer was not notified. The approximate failure mileage was 88,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11645426,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2024","dateComplaintFiled":"02/27/2025","vin":"1GNSKJKC8GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chevrolet Suburban LTZ. The contact stated that while driving on a neighborhood street at 25 MPH her transmission slipped into neutral. No warning lights were illuminated, and the contact proceeded to bring her vehicle to a complete stop, put the transmission into park, attempted to get into drive again however the vehicle remained in neutral and the RPM's shot up significantly. The vehicle was towed to a local dealer where the vehicle was diagnosed and the contact was advised that the transmission had failed and that it would need to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11640853,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"02/05/2025","vin":"1GNSKJKC7GR","components":"SUSPENSION","summary":"I replaced the shocks in Oct 2022 and paid for an alignment and now just over 2 years later the dealer said they needed replacing again.  This front end has had constant problems, but now I see there was a recall on the 2016 Suburbans, but it is not listed under my VIN.  I believe if they have had problems, possibly at another manufacturing, it should be considered that this is the problem.  I have now paid for the repair of the upper control arm and both front shocks and a wheel alignment again.  I paid more than double to have it repaired at the dealer because I believe my vehicle's VIN should be listed under NHTSA CAMPAIGN ID: 16V256000; REPORT DATE: APR 28, 2016.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11637087,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/23/2024","dateComplaintFiled":"01/20/2025","vin":"1GNSKJKC4GR","components":"SERVICE BRAKES","summary":"On October 23, 2024, my 2016 Chevrolet Suburban was stopped in a line of traffic on a downhill. As traffic began to move forward, the brakes failed to hold, despite pressure on the brake pedal. This resulted in a low-speed collision with the vehicle in front, which then impacted another vehicle.  Component/System: The braking system failed to engage despite pressure on the brake pedal. The vehicle is a total loss; however, documentation of the damage is available through my insurance company, New Jersey Manufacturers, claim number 2024-884575, and the police report from the accident scene.  Safety Risk: This brake failure posed a significant safety risk to my family (who were occupants), and other drivers. The collision caused substantial vehicle damage.  Confirmation: The vehicle has not been inspected by a dealer or independent service center due to it being a total loss. It has been inspected by my insurance company.  Inspection: The vehicle has been inspected by police at the accident scene and by my insurance company.  Warnings: There were no prior warning lamps, messages, or symptoms of brake problems. The vehicle has been consistently maintained by All American Chevrolet with all recommended services performed.  This incident raises serious concerns about the vehicle's braking system integrity, especially given its consistent professional maintenance. I request an investigation into this matter.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11634783,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2024","dateComplaintFiled":"01/08/2025","vin":"1GNSCHKCXGR","components":"STEERING,SUSPENSION,FORWARD COLLISION AVOIDANCE","summary":"When driving the vehicle and when turning the steering wheel in reverse or pulling forward while turning the steering wheel. The dashboard will display a stability warning and the vehicle turns off and the steering wheel locks. It has happened two times in the last year and twice in 2023","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11634856,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2024","dateComplaintFiled":"01/08/2025","vin":"1GNSKGKC4GR","components":"SERVICE BRAKES","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated while approaching a stop sign and driving at 5 MPH, the brake pedal was depressed and failed to respond. The brake service warning light illuminated after the failure. The contact was able to pull to the side, turn off the vehicle, wait a moment, and restart. The failure persisted and progressively worsened. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11631618,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"12/19/2024","vin":"1GNSKHKC6GR","components":"STEERING,ELECTRICAL SYSTEM","summary":"Incident Report  Vehicle Information:      Year: 2016     Make: Chevrolet     Model: Suburban  I am experiencing a recurring issue with my 2016 Chevrolet Suburban involving the steering column lock module and the theft deterrent system. The truck intermittently fails to start, displaying a \"Theft Deterrent\" warning message on the dashboard and lighting get dim on the display. On some occasions, after waiting approximately 10 minutes, the vehicle starts, but other times it does not. Additionally, there are instances when the truck starts but cannot be shifted into gear.  To address the problem, I have attempted to disconnect and reconnect the battery to reset the system, but this has not resolved the issue. The problem appears randomly and unpredictably, creating significant inconvenience and safety concerns, particularly in situations where I am stranded or unable to move the vehicle.  Impact on Safety: This issue poses a risk to my safety and the safety of others. The inability to reliably start or move the vehicle could lead to dangerous situations, especially in emergencies or high-traffic areas. It is also concerning that the theft deterrent system may be malfunctioning, potentially leaving the vehicle vulnerable to unauthorized access.  Resolution Attempts: Despite attempting to reset the system by disconnecting the battery, the issue persists. Online forums and anecdotal evidence suggest that this may be a common problem with the steering column lock module or related systems in this model.  Request for Action: I urge the NHTSA to investigate this issue as it appears to affect multiple owners of similar vehicles. A thorough review and possible recall or service bulletin could ensure the safety and reliability of affected vehicles.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11620922,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2024","dateComplaintFiled":"10/21/2024","vin":"1GNSKHKC9GR","components":"SERVICE BRAKES","summary":"I see that some 2016 Chevy Suburban's have recalls on this with brake issues. I checked to see if ours had a recall and it doesn't but I believe that it should as we have a serious safety issue with ours. We have had a couple of mechanics look over our brakes and lines and none can seem to find anything wrong, but it is very intermittent and we never know when the issue will start. Sometimes the Service Brake Assist light will flash on, but other times it will not. Basically we will be driving and sometimes it is very hard to get it to stop, some times the brake won't push down at all and sometimes it will push all the way to the floor. It seems like it will happen after the car has been driven over an hour, but sometimes not. It has happened first thing in the morning, but not very often. When you drive it in traffic or go to park it, it has been vary scary as it sometimes is very hard to get stopped before hitting something in front of you. It will make a ABS sound sometimes, but the only light that has ever come on is the Service Brake Assist..... I strongly believe this sounds similar to the recalls in this Vehicles history and believe that ours should have this recall. An this happens pretty often, but not all the time..... This had happened sometime in 2023, but it happens more often now.  Thanks for any information,  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11620827,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2024","dateComplaintFiled":"10/19/2024","vin":"1GNSKJKC0GR","components":"POWER TRAIN","summary":"I had just slowed down to pull into work, stepped on the gas and the suburban started chugging. After pulling into a parking space I could no longer more forward in Drive. After shifting through all the gears, I no longer had reverse, and to move my vehicle off to the side for the tow company, I had to put it in Nuetral to go forward.  I had no warning lights on the dash, no errors when a mechanic scanned it.  It obviously needs a new 6L80 transmission, which I see a similar class action suit for. The only blessing is that, by chance, my kids were not in our family vehicle when the tranmission broke. I had driven them to and from school just hours earlier. And that I made it safely to work, not broken down on the side of any busy roads.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11620592,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2024","dateComplaintFiled":"10/18/2024","vin":"1GNSKHKC1GR","components":"UNKNOWN OR OTHER","summary":"Vehicle is reporting code for bad torque converter at 95,388 miles. Mechanic estimates repair is $5318 and car jumps at acceleration and shudders at lower speeds.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11618033,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2024","dateComplaintFiled":"10/04/2024","vin":"1GNSKHKC6GR","components":"FUEL SYSTEM, GASOLINE,ENGINE","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle had stalled while driving on several occasions. The vehicle was taken to an independent mechanic, where it was diagnosed that four fuel injectors were faulty and needed to be replaced. The contact was provided an estimate for the repair and was informed that there was a special coverage program related to the failure. The dealer was notified of the failure and informed the contact that the vehicle was not covered under the special coverage program. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11612163,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"09/02/2024","vin":"1GNSKHKC7GR","components":"SERVICE BRAKES","summary":"The breaks get hard and stop working","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11610020,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"08/21/2024","vin":"1GNSKHKC7GR","components":"ENGINE","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated while driving approximately 50 MPH, the vehicle started driving rough and vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that the lifters in the engine were faulty and needed to be replaced. The vehicle was repaired but shortly after retrieving the vehicle, the failure reoccurred. The vehicle was taken back to the local dealer who diagnosed the vehicle and determined that the lifters had failed again and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 86,243.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11599379,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2024","dateComplaintFiled":"07/05/2024","vin":"1GNSCHKC7GR","components":"ENGINE","summary":"I haven\u2019t had this vehicle but for two years. Transmission just went out. 2016 Chevy Suburban 121k miles.   Our 2005 GMC Yukon outlasted a 2016 Suburban.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11578058,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/18/2024","vin":"1GNSKJKC9GR","components":"POWER TRAIN","summary":"We purchased this vehicle from a local dealership (2/5/2024) and 25 days after purchasing it (3/1/2024) we had to have it towed as the torque converter and transmission went out and we could no longer drive it.  This was quite costly at $6600.00.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11575841,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2024","dateComplaintFiled":"03/06/2024","vin":"1GNSCHKC3GR","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated while reversing at approximately 2 MPH and attempting to depress the brake pedal, the brake pedal was very difficult to depress. The contact stated that extra effort was needed to depress the brake pedal before the vehicle stopped. The contact stated no warning light was illuminated. The contact stated that he shifted into park(P) and turned off and restarted the vehicle and normal brake functionality was restored. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The failure mileage was 109,260.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11564007,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2024","dateComplaintFiled":"01/07/2024","vin":"1GNSKHKC7GR","components":"STEERING","summary":"While turning at low speed steering went out engine shut off dash gauges, radio, hvac went off engine restarted dash information stated service trailer brake system and service stability system  Turned wheel again same thing did this 2 more times then had to put vehicle in natural and restart manually  This also has happened twice in the past week","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11563293,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"01/03/2024","vin":"1GNSCGKC4GR","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving slower speeds, the vehicle stalled without warning. Due to the failure, the vehicle was coasted to a stop before being restarted. The vehicle was taken to the dealer to be diagnosed. The mechanic discovered high resistance in the negative ground battery cable. The contact was informed that the cable needed to be replaced. Upon investigation, the contact discovered Technical Service Bulletin: 18-na-161 and linked the TSB to the failure. The manufacturer and the dealer were notified of the failure and the TSB. The vehicle was not repaired. The failure mileage was approximately 68,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11560352,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"12/15/2023","vin":"1GNSKHKC7GR","components":"POWER TRAIN","summary":"From 2015-2024 suburbans have transmission and engine failures or issues. I\u2019ve been told due to plastic parts in the transmission that is the big problem. My transmission has started messing up and I have not been the only one who has had issues. Chevrolet should be made to recall Suburbans and Tahoes 2015-2024 to place new engines and transmission when issues start for free. It is awful that it has not been made aware to the nhtsa to push this to happen sooner. Especially when the vehicle pulls no codes or lights or even gives you a warning before complete failure happens. People can get serious injured or killed if complete failure happened on a major highway or interstate.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11541906,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"08/31/2023","vin":"1GNSKHKC3GR","components":"SEAT BELTS","summary":"Passenger seat belt won't click locked.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11537970,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/11/2023","vin":"1GNSKHKC2GR","components":"SERVICE BRAKES","summary":"I keep getting a brake assist message on my dash.  If I am braking at a slow speed, the brakes get so hard to press, and eventually will not let me stop unless I press the brake as hard as I can to the floor.  An example, when I am dropping up and picking up my children from school, the brake will vibrate and gets harder to press with each time.  With the stop and go in the school line by the time I get to the front to pick up my child it's almost impossible to stop.  I have almost rear ended several vehicles going 2 mph because my brakes won't work. Same with pulling and parking into a parking lot space. I am reading there is a recall on some models but my VIN didn't pull up an active recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11537381,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2023","dateComplaintFiled":"08/09/2023","vin":"1GNSKHKC9GR","components":"UNKNOWN OR OTHER","summary":"Transmisi\u00f3n","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11536865,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2023","dateComplaintFiled":"08/07/2023","vin":"1GNSKJKC4GR","components":"STEERING","summary":"While driving the vehicle on a freeway ramp at speed A warning light came on that said service Trailer breaking And the power steering turned off. Causing the vehicle to be very difficult to control at highway speed. Having a secondary auxiliary system turn off Your power steering at speed Is a serious safety hazard and design issue.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11534441,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2023","dateComplaintFiled":"07/25/2023","vin":"1GNSCJKC8GR","components":"SERVICE BRAKES","summary":"While driving at low speed, the brakes did not engage while being pressed with much force.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11534013,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2023","dateComplaintFiled":"07/24/2023","vin":"1GNSCHKC6GR","components":"FUEL/PROPULSION SYSTEM","summary":"When ignition Suv, a gas leak starts coming out of the bottom of the gas tank  Strong smell of gas as well. Large amount of gas is seen. Lose of power when driving. Fuel feed hose is seems to be the problem. This may cause a fire or explosion. Putting in risk my family.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11529178,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"06/27/2023","vin":"1GNSKHKC2GR","components":"STEERING,ELECTRICAL SYSTEM","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at slow speeds, the electrical power fluctuated, and the steering wheel jerked abnormally and became difficult to turn. The instrument panel lights turned off with an audible bell chime. The contact stated that during the failure, the engine remained operable. The vehicle was taken to the local dealer who replaced the battery, and the vehicle was repaired; however, the failure later reoccurred. The vehicle was taken back to the dealer who was unable to duplicate the failure and no service was performed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 117,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11525596,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2019","dateComplaintFiled":"06/06/2023","vin":"1GNSCHKC5GR","components":"SERVICE BRAKES","summary":"Brake problems started on 11/05/2019, brakes were unresponsive upon starting up the vehicle. During operation of the vehicle the brakes were not working properly, the brake pedal would drop to the floorboard with shuddering and did not stop the vehicle in a timely manner. I was driving my 2 small children to speech therapy and I stopped my vehicle and had a family member come pick up my children to get them out of my vehicle and I drove straight to the dealership. Left my vehicle. 1.  Vacuum pump failure found at dealership on 11/06/19, vacuum pump assembly and belt replaced at dealership. Vehicle was under warranty at the time of this repair. 2. On 03/12/2020 brakes were unresponsive again with the brake pedal not working properly. During operation of the vehicle, the brake pedal would drop to the floorboard and shudder as its dropping without slowing the vehicle in a timely manner. I was driving to an oil change appointment at the dealership and advised them of the issue. 3/12/20 Vacuum pump ordered at this time under a special extended warranty coverage given by GM due to this issue with many vehicles. 03/18/2020 Vacuum pump replaced for the second time.  3. 04/07/2021 brakes unresponsive again with shuddering while pressing the brake pedal with pedal dropping to the floor then pushing my foot back up as I press down while not slowing the vehicle in a timely manner.  I was driving to the store when this happened and again drove straight to the dealership. I have family members that will let me borrow their vehicle. Dealership notes that since the vacuum pump has been replaced 2 times, they advise to scan the system and they now find the brake booster vacuum sensor to have an internal failure with booster losing vacuum. 04/07/21 Brake booster vacuum sensor and brake booster replaced by dealership at a cost of $759.29 4. 06/05/23 Brakes again doing the same thing. Have appointment at dealership for a later date.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11524994,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"06/02/2023","vin":"1GNSCHKC1GR","components":"POWER TRAIN","summary":"Transmission winding and jerking. Constant issue on these trucks with no known resolution as to why the issues start so early.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11507844,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2023","dateComplaintFiled":"02/17/2023","vin":"1GNSKHKC0GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and stalled. Additionally, the contact was unable to shift the gear shifter into reverse(R) or drive(D). No warning lights were illuminated. The vehicle was taken back to the residence, and the contact stated that an abnormal noise was heard when she attempted to restart the vehicle. The vehicle was not yet taken to an independent mechanic or local dealer for diagnosis or repair. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11505939,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2023","dateComplaintFiled":"02/07/2023","vin":"1GNSCHKC4GR","components":"SERVICE BRAKES","summary":"Brakes become really hard.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11505478,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2023","dateComplaintFiled":"02/03/2023","vin":"1GNSCHKC3GR","components":"POWER TRAIN","summary":"I purchased my 2016 Chevrolet Suburban from Jupiter Chevrolet on March 18,2021 at that time the car had 74,931 miles on it after driving off it home 35 min away from the car lot I noticed the RPMS would go up on their own I called and asked what the cause of it and they would be said that it was normal because these new vehicle have the downgrade break. I drove it off and on since then this is a vehicle used for when we have a family trip or just store runs. My truck currently has 107,750 miles on it, that is a total of 32,819 miles put on this truck since 2021. On January 28,2023 as I was driving on the highway to the store that is three miles down the road the truck went into limp mode all the sudden Iwas almost hit by an 18-wheeler because it suddenly owed down and would not go over 20 mph. My daughter who is 5 years old was in the car with me at the time. I was able to turn around and slowly get it back home since I was not far, when I got home the check engine light came on I had my neighbor read the code and it said P0700 and P0796 they said to change the fluid and it would probably fix it so I took it to have the transmission oil changed and new filter put in and they told me then that I will need a new transmission because of all of the metal shavings that was in the oil and filter and on the magnet in the oil pan. There is no recall on this problem, I do not have that many miles on my car and have not driven that many miles to be having a transmission problem on my vehicle this is something out see on vehicles with 300k. miles on them. I must have my vehicle and right now I am not able to drive it at all, but I am still having to make the payments on a vehicle I am not able to drive.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11503350,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2023","dateComplaintFiled":"01/24/2023","vin":"1GNSCHKC3GR","components":"POWER TRAIN","summary":"I am wanting to report an issue with my 2016 Chevrolet Suburban, yesterday no January 23,2023 as we were driving on the highway my suburban suddenly stopped going into drive and the RPM's shot all the way up. We were going 65mph and were almost hit by an 18-wheeler that was behind us. We got to an exit and had to stop it scared our kids, the check engine light came on and were only able to drive 20 mph to make it home safely. We had the check engine light that came on checked and it came back with codes P0796 & P0700 we have looked it up and were not able to find a solution to these codes but i was able to find multiple people with the same issue and no solutions for them as well. Prior to the incident the car would accelerate on its own while you were driving. I Have called and searched for a recall but there is nothing listed, I think a recall should be placed since there are so many other people with the same issue. My vehicle has 107k. miles the others have a lot less miles on them.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11502555,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2023","dateComplaintFiled":"01/19/2023","vin":"1GNSCHKCXGR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Purchased my 2016 suburban on 1/14/23 and since it has been \u201cservice trailer brake\u201d distracting me from driving . The service chime stops me from listening to music , my turn signals , constantly making me look down . I drove around in total for 4 hours throughout my day and non stop. I\u2019ve contacted the dealership and told me to wait till the end of the week.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11498181,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2022","dateComplaintFiled":"12/20/2022","vin":"1GNSCHKC2GR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The vehicle will just stop operating while driving.  This past Sunday, December 18, 2022, I was driving to the Tampa Bay Buccaneers game and turning into the parking lot and the vehicle just stopped operating, completely turned off.  Couldn't turn steering wheel, put into neutral or anything.   Police assisted me as I was blocking the main road to the parking lot.  No electrical in the vehicle.  This happened a few times before but the car would usually restart quickly.  This time it sat for over 5 minutes and then for some reason I was able to get it restarted.    There is a service bulletin for this issue from Chevrolet TSB PIT5405, however there are no parts available for this fix.  This is a very dangerous situation as this happened in the middle of a major road and could happen at anytime without any warning.  Luckily no one has been hurt or any accident but it is scary to say the least.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11490815,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2022","dateComplaintFiled":"10/25/2022","vin":"1GNSKHKC7GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated that after restarting the vehicle, the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that the vehicle eventually stalled. After restarting the vehicle, the vehicle would not accelerate above 10 MPH. The vehicle was towed to an independent mechanic who diagnosed that the torque converter was faulty and had caused damage to the transmission. The contact was advised that the transmission needed to be repaired. The transmission was repaired, and the failure was remedied. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 123,123.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11488704,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"10/10/2022","vin":"1GNSKJKC1GR","components":"POWER TRAIN,ENGINE","summary":"While driving at speed between 18-35mph the transmission began to shutter. I attempted to make a left turn and the vehicle would not accelerate as I pushed on gas pedal.  I believe the transmission failed almost causing us to be T-boned by another vehicle approaching intersection from opposite direction.  This is definitely a important safety concern.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11484188,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2022","dateComplaintFiled":"09/13/2022","vin":"1GNSCJKC0GR","components":"SERVICE BRAKES","summary":"Issue with Power Braking System. Has longer than normal stopping distance when braking. Hissing noise coming from Power Brake Pump under the hood. Loses air pressure in brakes very easily. We are afraid to drive this vehicle because this will eventually cause a crash. Mechanic stated this is a known issue with these vehicles of this Year/Make/Model and was on the recall list. This is a known issue that shows reports online my vehicle has issues/recalls on but for some reason my VIN isn't showing the recall. There is no warning message lit up on the dashboard. Mechanic was able to check the OBD computer to pull a code of (C0299-00). I have reached out to a Chevrolet dealership who is supposed to be looking into this for me but I wanted to reach out to you guys as well.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11477193,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2022","dateComplaintFiled":"08/02/2022","vin":"1GNSKHKC5GR","components":"SERVICE BRAKES","summary":"Power brake failure as described in NHTSA 19V645 and 20V603. The problem and solution is identified by CHEVROLET Special Coverage bulletin N182202780-01 (October 11, 2019):  BRAKE ASSIST DECREASE DUE TO VACUUM LOSS.   Dealer CONCORD CHEVROLET (CA) would not recognize the Special Coverage Bulletin or fix the problem. CHEVROLET was notified and has not agreed to repair (case#9-8126430790).","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11476603,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"07/29/2022","vin":"1GNSKHKC1GR","components":"POWER TRAIN","summary":"While the vehicle was in PARK on very slight incline, the vehicle began rolling forward on its own. No one was sitting in the driver seat, and the vehicle was not running. The vehicle rolled 6 feet into a tree. The tree stopped the vehicle from rolling off a 10 foot embankment.   A minor was sitting in the passenger seat at the time of the incident.   Minor damage occurred to the front grille and hood.   No insurance or police were notified.  No warning lamps or messages were displayed.  The problem has not been reproduced.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11469263,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2022","dateComplaintFiled":"06/14/2022","vin":"1GNSCHKC9GR","components":"SERVICE BRAKES","summary":"When rolling in a parking lot or trying to park and not pushing the gas: When you try to stop or slow down and push the break it just goes to the floor and the car continues to roll forward. You have to immediately throw the SUV from drive to park in order to get it to stop moving or it would literally roll into whatever you were trying to stop for.  Pulling out of parking lots or up to stop signs, it will do it then too. Anytime you rolling and then having to stop suddenly. But it doesn\u2019t happen all the time. That\u2019s the scary part.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11469081,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2022","dateComplaintFiled":"06/13/2022","vin":"1GNSKHKC7GR","components":"POWER TRAIN","summary":"I was getting on the expressway and with no warning as I was speeding up to merge with traffic my RPM\u2019s went through the roof.I felt like I wasn\u2019t going to get up to speed to merge with traffic cars had to slow down to let me on at the end of the merge lane.So I put the cruise on at 50 miles an hour. After I left the expressway it did the same thing when I had to stop at a traffic light, it took a long time to get up to speed limit with cars passing me. I had a check engine light come on as I got home, but I couldn\u2019t back into my driveway like I usually did. No reverse. So I put an OBD-ll reader on it to check the engine light and it was a P0750 for a solenoid. Young\u2019s confirmed this but said I needed a new Transmission and that the one in it was bad, even said it was their bread and butter of transmissions. Now I can see why!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11466082,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2022","dateComplaintFiled":"05/25/2022","vin":"1GNSKGKC8GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11461730,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2022","dateComplaintFiled":"04/21/2022","vin":"1GNSCHKC1GR","components":"POWER TRAIN","summary":"The torque converter/transmission failed in my 2016 Chevrolet Suburban. It started shuddering while I was driving--no warning lights, system errors, info panel alerts or anything--and I came close to losing control of the vehicle, risking the lives of pedestrians, other drivers, myself, and my passengers. The torque converter/transmission problem was confirmed by a 3rd party mechanic, and also by TWO Chevrolet dealerships.  Additionally, my mechanic informed me there was an active Technical Service Bulletin relating to this issue: #N212338770: \"High Severity Fleet Transmission Torque Converter Proactive Service to Prevent Potential Failure.\" They told me to take it to a dealership\u2014the dealership should pay for the repair. The TSB even states, \"Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through February 28, 2023.\" However, I have since contacted FOUR different Chevrolet dealerships, and have paid for TWO additional diagnostic testing fees (in addition to the one I already paid my trusted mechanic). I am now out almost $500 and am no closer to having my vehicle repaired and safe to drive. I'm a single mom of 5 so it's rather important I have a mode of transportation that will fit my entire family. I cannot afford a rental for the likely 3 to 6 WEEKS I will be without my vehicle. I'm at a loss and have no idea what to even do next.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11460857,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/25/2022","dateComplaintFiled":"04/15/2022","vin":"1gnskhkc3gr","components":"SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)","summary":"The contact owns a\u00a02016 Chevrolet Suburban. The vehicle had previously been serviced under NHTSA Campaign Numbers: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) and 19V645000 (Service Brakes, Hydraulic) at the dealer; however, the failure recurred after the recalls were repaired with a stiff brake pedal and increased braking effort while driving. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went over a curve and the front passenger's side crashed into a tree, then came to a complete stop in a ditch. There were no air bags deployed. The contact's wife sustained neck and back injuries but did not receive medical attention. The vehicle was towed to Coughlin Hyundai (2300 Hebron Rd, Heath, OH 43056) where it remained and was not repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. Prior to the failure, the contact was receiving notifications from OnStar that NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) was unrepaired. The failure mileage was 111,572.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11460719,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2022","dateComplaintFiled":"04/14/2022","vin":"1gnskjkc0gr","components":"ELECTRICAL SYSTEM","summary":"While driving the alert \u201cService Trailer Break System\u201d chimes and shows up on my dash so much that my car is un drivable. I don't even nor have I ever towed anything with my Chevy suburban before. So I have never even used the trailer break system before either.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11460782,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2021","dateComplaintFiled":"04/14/2022","vin":"1GNSKGKC7GR","components":"POWER TRAIN","summary":"TRANSMISSION FAILURE - approximately 4 hours away from home, the transmission failed without warning. No warning lights or prior issue. We were stranded on the side of a major interstate for two hours awaiting a tow truck. After being towed to an independent service station, the mechanics discovered complete disintegration of the unit. There were no incident codes on the computer.  A salvaged transmission was located and installed. Upon arriving back home, we had the dealer examine the vehicle which found no lingering issues. Once again, there were no incident codes on the computer.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11458095,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2022","dateComplaintFiled":"03/24/2022","vin":"1GNSKHKC3GR","components":"SERVICE BRAKES","summary":"I noticed when driving in parking lots or at low speeds the brakes seem like you have to put more force to get the vehicle to stop.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11457057,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2022","dateComplaintFiled":"03/16/2022","vin":"1GNSKJKC8GR","components":"POWER TRAIN,ENGINE","summary":"After replacing my transmission on my 2016 suburban at 83k miles at the cost of $6,097 in January 2022, I was endangered again on 3/2/22 when I attempted to drive on the interstate. My SUV failed to accelerate and the check engine light started flashing. Thankfully, I was able to maneuver and exit the interstate as soon as possible and waited two weeks for an appointment at my local dealer. I did not drive the car on the interstate during this two weeks. I am told that my engine is misfiring and they are going to try to figure out why. My car (that is barely 5 years old - purchased 2/14/17) has both transmission failures and engine problems. And the air conditioner failed. The list goes on and on. NHTSA please check into accidents involving chevrolets. I could easily have died on the interstate two weeks ago and no one would have known that it was because my car would not accelerate. I am thankful to be alive after so many close calls with this car, but also fearful for my safety and others.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11456688,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"03/14/2022","vin":"1GNSCJKC8GR","components":"ELECTRICAL SYSTEM","summary":"Car dies randomly while driving taken it to multiple dealerships and they can\u2019t figure it out changed batteries tightened grounds had dealership check everything and they can\u2019t see any problem but have almost been hit and in bad accidents due to this. Car will drive fine then randomly die while in motion losing power steering and brakes and then locked into car without any thing working can\u2019t use flashers or anything just stuck until about 15 mins car will randomly start again.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11456318,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2022","dateComplaintFiled":"03/11/2022","vin":"1GNSKJKC4GR","components":"POWER TRAIN","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated while his wife was driving approximately 70 MPH, she felt the vehicle decelerate while the RPM\u2019s increased. Additionally, there was a loud noise coming from the engine. The contact stated that his wife observed that the transmission warning light was illuminated. The contact stated that his wife was able to pull over safely. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 76,133. Pump on the transmission went which caused the toque converter to get damaged. They replaced the entire transmission.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11453917,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2022","dateComplaintFiled":"02/24/2022","vin":"1GNSCJKCXGR","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) in 2019. The contact stated that while driving approximately 10-25 MPH, the brake pedal was depressed but failed to respond. There were no warning lights illuminated. The contact continued to depress the brake pedal, which responded just before the vehicle crashed into the rear of another vehicle. The contact veered to the side of the road and parked the vehicle. The vehicle was towed to the dealer where it was diagnosed that the vacuum pump and belt needed to be replaced. The vehicle was repaired under an unknown warranty. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 72,779.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11452235,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2022","dateComplaintFiled":"02/16/2022","vin":"1gnskhkc9gr","components":"SERVICE BRAKES","summary":"While backing up and going forward at a slow speed the car did not stop. The brake pedal was hard and my foot pressure did not help it stop. Terrible feeling. When I turned the vehicle off and back on the brakes seemed to work. This is worrisome. I bought the car used with the car fax stating it had previous minor front end damage. I am concerned this has happened before.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11446059,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2022","dateComplaintFiled":"01/03/2022","vin":"1GNSKJKC8GR","components":"POWER TRAIN","summary":"Car is unable to be driven. Transmission needs to be replaced according to chevy dealer, James Corlew, in Clarksville, Tennessee. It has just over 83,000 miles, has never towed anything, not even once. This is clearly a defective transmission as seen in other models/years and Chevy should be covering this. Many, many complaints from other owners regarding this as well as a class action lawsuit that I have read about online regarding this.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11442233,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2021","dateComplaintFiled":"12/01/2021","vin":"1GNSCHKC6GR","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION","summary":"My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11441920,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2021","dateComplaintFiled":"11/29/2021","vin":"1GNSKHKC4GR","components":"POWER TRAIN","summary":"On Friday evening, I noticed a higher revving noise when accelerating at lower speeds. The noise appeared to resolve at higher speeds. The noise continued into Saturday. After driving approximately 90 miles Saturday, while at highway speeds of 75mph, the engine stopped accelerating and began dropping speed. When pushing the gas pedal, the rpm revved up to 3-4000 immediately with no change in speed. Arriving at the destination quickly, I turned the car off. My husband got in approximately 5 minutes later, turned the car on, put it in drive, and the car immediately went backwards. This happened multiple times even though the car was in drive and the accelerator was pushed.  The following morning (Sunday) after being turned off approximately 16 hours, the car cranked and drove normally through the yard about 500 feet. The car was then trailered 100 miles back home where it sits awaiting placement at the mechanic shop for diagnosis. At no point, including while driving, were there any warning signs/lights/noises to indicate the engine was failing.  Thankfully children were not present in the car at the time, however this could have been a catastrophic event.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11439009,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2021","dateComplaintFiled":"11/02/2021","vin":"1GNSCHKC9GR","components":"POWER TRAIN","summary":"The contact's husband owns a 2016 Chevrolet Suburban. The contact stated that while her husband had merged onto the highway at 30 MPH, the vehicle began to hesitate without warning upon depression of the accelerator pedal. Her husband pulled the vehicle over and attempted to restart the vehicle; however, the failure persisted. The vehicle was initially towed to their home and then to the dealer where they diagnosed the vehicle with a faulty transmission. The manufacturer was notified of the failure and denied covering the cost of the repair due to the vehicle being out of warranty. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 113,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11438277,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2021","dateComplaintFiled":"10/26/2021","vin":"1GNSKJKC3GR","components":"UNKNOWN OR OTHER","summary":"Transmission went out with less than 90,000 miles.  I am the original owner, kept up with the maintenance services and never towed anything.  I spent $3,800 to rebuild the transmission.  This has been a common problem but no recall from Chevrolet.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11434400,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2021","dateComplaintFiled":"09/26/2021","vin":"1gnskjkc4gr","components":"SERVICE BRAKES","summary":"Loss of breaking power observed at low speeds. Has occurred three times in recent weeks when accelerating forward into a parking space, and when attempting to brake when coasting in reverse out of an inclined driveway. Brake cannot be depressed.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11432882,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2021","dateComplaintFiled":"09/14/2021","vin":"1GNSKJKC4GR","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"When stepping on brake the electrical system went off for several seconds as in the entire dash shut off,  then later when driving at low speeds and backing up dash reads stabilizer track and jerks the steering wheel out of hands","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11432302,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"09/09/2021","vin":"1gnskjkc5gr","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated while driving at night, the headlights did not function properly and would turn off inadvertently. The vehicle was originally taken to the dealer and diagnosed as headlight failure, and the bulbs were replaced. However, the failure recurred. The dealer was made aware of the failure and the dealer notified the manufacturer of the recurring failure. The vehicle was not repaired. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11432071,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2021","dateComplaintFiled":"09/07/2021","vin":"1GNSKJKC7GR","components":"STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"At low speeds while steering, the steering wheel locks up for 1 or 2 seconds causing the vehicle to drive in an unintended direction.  This is sometimes accompanied by the electrical system rebooting, and sometimes, there is no warnings at all.  It has happened to us 4 times in the last six months.  The dealer has had the car twice and is unable to reproduce or diagnose.  In addition, sometimes the car has rebooted while driving 60 mph on highways.  When this happens, it has engaged cruise control at least three times.  I don't view this as unsafe as the steering description given above.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11431179,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"08/31/2021","vin":"1GNSKHKC0GR","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"Reduced or loss of power steering assist.  Steering wheel jerks or kicks back when turning. Service Stabilitrak message with warning chime. Engine stall. IPC going blank or inoperative. Radio/ICS going blank. HVAC going blank. Hood ajar message and/or dome lamps flash when shifting into reverse. Alarm sounds when locking doors or door locks cycling. Wipers continue to run for a short time after turning off and then stop/park in the incorrect location Engine stall and loss of steering almost caused a collision putting mine and others lives at risk. This has happened seven times since I bought the car  in July 2021. No warning its going to happen other than dash lights flicker , warning lights on, steering fails, car dies, won't restart. GM has a Technical Service Bulletin #18-NA-161 .  I hope you can do something about this serious problem before someone is serious hurt or dies. Thank you","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11428843,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2021","dateComplaintFiled":"08/12/2021","vin":"1GNSKHKC2GR","components":"STEERING,SUSPENSION,WHEELS","summary":"Front passenger Spindle / Thimble that connects the lower ball joint sheared off. Suburban drops to ground, bolt end of lower ball joint hits and breaks through back of wheel that results in a deflated tier. Repair items listed by Chevy Service Center. Replace right lower ball joint Alignment Replace right front steering knuckle Replace right front wheel, monitor and stem, reprogram Replace broken front spoiler Replace RF fender liner With the low speed of travel , about 8mph there were no safety issues. Vehicle and broken steering knuckle has been inspected by Service Agent and Manager at Fred Bean Chevy, Doylestown, PM. Their position is normal wear, \"We must have had impact at some time to cause initial fracture\". Extended Warranty agrees with view stated from Fred Bean. Our insurance company is sending an agent to inspect. No warning lamps, messages, etc presented in driver display.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11417732,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"05/19/2021","vin":"1gnskhkc2gr","components":"STEERING,ENGINE","summary":"The contact owns a 2016 Chevrolet Suburban. The contact stated that while the vehicle was idle, the vehicle made a choking sound as if the vehicle was about to shut-off. The brake pedal was stiff requiring extra effort than normal for the vehicle to come to a stop. While turning left or right at low speeds, the steering wheel was difficult to turn and made an abnormal hissing sound. The contact stated that there was oil leaking from the front-end of the vehicle. The contact took the vehicle to the dealer who diagnosed that the vacuum pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that due to the mileage on the vehicle, the vehicle no longer qualified for the special recall related to the failure. The approximate failure mileage was 119,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11413982,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"04/26/2021","vin":"1GNSKJKC6GR","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HAD EXPERIENCED ENGINE MISFIRING AND THE TRANSMISSION WOULD MALFUNCTION CAUSING THE VEHICLE TO STOP ACCELERATING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER BOLIVIA CHEVROLET (199 NJ-17, EAST RUTHERFORD, NJ 07073) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. INVALID VIN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11403762,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2021","dateComplaintFiled":"03/18/2021","vin":"1GNSCJKCXGR","components":"POWER TRAIN","summary":"TRANSMISSION JUST STARTED ACTING WEIRD. THE FLUID WAS CHANGED AND NOW IS WORSE THAN BEFORE. IT SHIFTS HARD OR THE RPM REVS UP TO ALMOST 3000 RPM BEFORE FINALLY SHIFTING TO THE NEXT GEAR. IT HAPPENS IN MOTION AND ON A STREET IN A CITY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11400389,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2018","dateComplaintFiled":"03/11/2021","vin":"1GNSKJKC8GR","components":"SUSPENSION,ELECTRICAL SYSTEM,ENGINE","summary":"THE TRANSMISSION ON MY 2016 CHEVY SUBURBAN STARTED TO GIVE ME PROBLEMS AT 30000 MILES, AT FIRST I DIDN'T KNOW IT WAS THE TRANSMISSION. THE TRUCK STARTED TO JUMP WHEN I SWITCHED GEARS, IT LAGGED ON ACCELERATING, THERE WAS A HUMMING NOISE AND GEARS SLIPPED. CURRENTLY AT 80000 MY TRANSMISSION NEEDS TO BE REPLACED CAR IS NO LONGER DRIVEABLE. I TOOK IT FOR SUSPENSION PROBLEMS AND I KEPT TELLING DEALER THAT THE TRUCK SEEMED OFF AND FURTHER INVESTIGATION IT WAS CONFIRMED THAT THE TRANSMISSION WAS FAILING.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11399673,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2021","dateComplaintFiled":"03/08/2021","vin":"1GNSCHKC0GR","components":"SERVICE BRAKES","summary":"ISSUES WITH STABILITRAK AND ANTILOCK BRAKE. IT'S MAKING IT HARDER TO BRAKE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11399825,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2021","dateComplaintFiled":"03/08/2021","vin":"1GNSKHKC7GR","components":"SERVICE BRAKES","summary":"THE BRAKES ACT LIKE THEY WONT WORK. WHEN YOU HIT THEM THERE IS A PULSATING FEELING AND WHEN I WAS TRYING TO STOP LAST NIGHT I ALMOST HIT A CAR. WHEN I PULLED OUT OF THE PARKING LOT, I HAD TO PRESS THE BRAKE AND PUSH DOWN WHERE I FELT THE AIR ACTUALLY LEAVING THE LINE. WEVE ALREADY REPLACED THE FRONT AND REAR BREAKS THINKING THAT WAS THE ISSUE AND ITS STILL HAPPENING. WE BOUGHT THE CAR IN MAY 2020 AND THIS STARTED HAPPENING AROUND 12/2020","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11396964,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2020","dateComplaintFiled":"02/19/2021","vin":"1GNSCJKC1GR","components":"UNKNOWN OR OTHER","summary":"THE AIR CONDITIONER HAS STOPPED WORKING AND BLOW HOT AIR. I'VE NOTICED THERE ARE SEVERAL COMPLAINTS REGARDING THE AIR COMPRESSOR AND HOSES ON THIS VEHICLE BUT NO RECALL HAS YET BEEN MADE. WE HAVE TO REFILL USING REFRIGERANT AND IT ONLY LASTS A FEW WEEKS AND THEN BLOWS HOT AIR AGAIN. IT DOESN'T MATTER IT IT'S MOVING, STATIONARY OR WHERE THE VEHICLE IS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11396232,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2021","dateComplaintFiled":"02/15/2021","vin":"1GNSKJKC9GR","components":"SEATS","summary":"BOTH DRIVER AND PASSENGER HEATED ELEMENTS NO LONGER  ARE FUNCTIONAL. TEMPERATURE DOESN'T GET WARM ON THE PASSENGER SIDE, AND DRIVER SIDE DOESN'T WORK AT ALL. PURCHASED THE VEHICLE THIS WAY, AND MECHANICS SAID GM MADE THE LOW TEMP MANDATORY,  TRIED TO EXPLAIN, NOT WORKING AT ALL. THE INSISTED IT WAS A GM MANUFACTURING ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11387731,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2021","dateComplaintFiled":"01/12/2021","vin":"1GNSCHKC9GR","components":"POWER TRAIN","summary":"TRANSMISSION HAS JUMPED AND NOT SHIFTED SMOOTHY SINCW 20,000 MILES.  AT 100,000 MILE TRANSMISSION WENT OUT.WOULD NOT DRIVE OVER 45 MPH.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11385701,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2020","dateComplaintFiled":"12/30/2020","vin":"1GNSKJKC5GR","components":"SERVICE BRAKES","summary":"HARD TO PRESS, VIBRATION AND LONGER STOPPING DISTANCE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11385698,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2020","dateComplaintFiled":"12/30/2020","vin":"1GNSKJKC5GR","components":"SERVICE BRAKES","summary":"PEDAL HARD TO PRESS, VIBRATION AND LONGER STOPPING DISTANCE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11385377,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2020","dateComplaintFiled":"12/29/2020","vin":"1GNSCHKC6GR","components":"ENGINE,FORWARD COLLISION AVOIDANCE","summary":"WHEN DRIVING ON THE FREEWAY THE MOTOR LOSES POWER OR FEELS LIKE WANTS TO TURN OFF. WHEN DRIVING ON FREEWAY THE SUV SOMETIMES TRYS TO BRAKE BY ITSELF AND WARNED THAT SOMETHING WAS IN FRONT OF ME WITH A CLEAR FREEWAY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11385424,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2020","dateComplaintFiled":"12/29/2020","vin":"1GNSCJKC6GR","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BRAKE FAILURE WHILE DRIVING AT LOW SPEEDS. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET TAKEN TO A DEALER HOWEVER, DAVIS GAINESVILLE CHEVROLET (2600 N MAIN ST, GAINESVILLE, FL 32609, (352) 519-4131) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.  *BF  THE CONSUMER STATED THE VEHICLE WAS REPAIRED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11384308,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2020","dateComplaintFiled":"12/20/2020","vin":"1GNSKHKC0GR","components":"POWER TRAIN,SERVICE BRAKES","summary":"VEHICLE HAS HAD BRAKE AND TRANSMISSION ISSUES FOR 2 YEARS NOW, CULMINATING IN COMPLETE TRANSMISSION FAILURE ON 12/20/20.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11383311,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2020","dateComplaintFiled":"12/14/2020","vin":"1GNSCHKCXGR","components":"STEERING,ELECTRICAL SYSTEM","summary":"THIS HAS HAPPENED AT LEAST 10 DIFFERENT TIMES WITHIN A MONTH. FIRST TIME I WAS PARKED AND WHEN I WENT TO PUT THE VEHICLE IN DRIVE, I TRIED TO TURN STEERING WHEEL AND IT SEEMED TO LOCK UP AND ALL THE LIGHTS STARTED TO FLICKER. AFTER ABOUT A SECOND IT ALLOWED ME TO USE STEERING WHEEL. THIS SEEMS TO HAPPEN AT A VERY SLOW SPEED. WHEN I DRIVE THROUGH AT RESTARAUNTS, THE STEERING WHEEL LOCKS UP.  THE RADIO WILL QUIT PLAYING. IF I TURN OFF THE VEHICLE AND RESTART IT THE RADIO WILL WORK ONCE AGAIN. WHEN THE VEHICLE DOES THIS, NONE OF THE TURNING SIGNALS WORK.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11378361,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2020","dateComplaintFiled":"12/07/2020","vin":"1GNSKJKC6GR","components":"AIR BAGS","summary":"AIRBAG WARNING LIGHT COMES ON AND OFF INTERMITTENTLY AND DEALER CANNOT FIND PROBLEM.  IT WILL COME ON WHEN STARTING CAR AND GO OFF OR STAY ON WHEN DRIVING. STARTED HAPPENING AT 55000MI. NOW 153000 AND STILL INTERMITTENT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11377771,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2020","dateComplaintFiled":"12/03/2020","vin":"1GNSCHKC0GR","components":"POWER TRAIN","summary":"I HAVE HAD 2 SUBURBAN IN THE LAST 5 YEARS AND THE TRANSMISSION FAILED RIGHT AROUND 100K MILES ON BOTH. THEY HAVE A SERIOUS ISSUE WITH IT BUT HAVE MANAGED TO GET AWAY WITH IT AS THERE HAS BEEN NO CLASS ACTION AGAINST IT. MY 2015 SUBURBAN BROKE DOWN AROUND 96K MILES AND MY 2016 SUBURBAN AT 101K. I'M SURE IF THIS IS FURTHER RESEARCHED THEN 90% OF THE THESE MODELS MUST HAVE REPORTED THE SAME PROBLEM AROUND 100K.   I'M LOOKING FORWARD TO SUE GM OVER THIS, AS AFTER SPENDING OVER US$125000.00 ON MAKING PAYMENTS ON 2 CARS AND DON'T HAVE A CAR THAT I CAN TRUST FOR LONG TRIPS, AS IT ALWAYS HAPPENED WHEN I WAS WITH MY FAMILY ON A LONG TRIP AND HAD TO SPEND THOUSANDS IN MAKING ALTERNATIVE ARRANGEMENTS TO GET HOME SAFELY. BEFORE MY LAST TRIP, I SENT MY SUBURBAN AT THE DEALERSHIP FOR A 100K MILES SERVICE AT 99836 MILES WHERE I WAS IN WARRANTY WHERE THEY CHECKED AND SAID EVERYTHING LOOKS FINE FOR THE TRIP AND DID A BASIC OIL CHANGE WITH INSPECTION BUT AFTER A WEEK OF TOURING THE TRANSMISSION BOKE DOWN AT AROUND 101250 MILES. WHERE I HAD TO SHELL OUT $6200 IN TOTAL AS THE CAR WENT OUT OF WARRANTY IN A WEEK TIME. THE BREAK DOWN IS $4500 FOR REPAIRS, $850 FOR SHIPPING THE CAR, $500 IN CAR RENTAL AND HOTEL, $350 BROKEN WINDSHIELD IN TRANSIT.   BOTH OF MY CARS HAVE ALWAYS BEEN TO DEALERSHIP FOR THE SERVICE AND PERIODIC MAINTENANCE BUT ITS THEIR DEFECTED TRANSMISSION THAT WOULD NEVER HOLD UP.  I'M LOOKING FOR PEOPLE WHO WOULD WANT TO MAKE A CLASS ACTION LAWSUIT AGAINST THIS AND BRING JUSTICE TO ALL OWNERS. I HAVE THE VIN FOR BOTH OF MY SUBURBAN WHERE ONE WAS BOUGHT USED WITH ONLY 8K MILES ON IT WITH EXTENDED WARRANTY AND THE OTHER WAS BRAND NEW.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11362759,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2020","dateComplaintFiled":"10/05/2020","vin":"1GNSCGKC1GR","components":"POWER TRAIN","summary":"SUBURBAN HAS 125,000 MILES. NO WARNING LIGHTS EVER CAME ON. IT WAS DRIVING FINE. STOPPED AT A GAS STATION AND PUT IT IN PARK. WHEN IT WAS PUT BACK IN DRIVE, IT WOULDN'T GO. THE RPM'S REVVED UP AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. AFTER STOPPING ON THE SIDE OF THE ROAD, RE-STARTED VEHICLE. IT WENT INTO DRIVE AND GOT US TO A SAFE LOCATION. HOWEVER, AS SOON AS WE TRIED TO GO ANYWHERE, IT CONTINUED TO NOT SHIFT INTO GEAR. STILL NO WARNING LIGHTS CAME ON. IT WAS TAKEN TO A CHEVROLET SERVICE CENTER. THEY SAID THE TRANSMISSION PUMP WAS OUT. ADDITIONALLY, THEY HAVE BEEN REPAIRING 3-4 2016 CHEVROLET SUBURBAN TRANSMISSIONS EVERY MONTH. ALL WITH LOW MILES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11361228,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2020","dateComplaintFiled":"09/26/2020","vin":"1GNSKGKCXGR","components":"SERVICE BRAKES","summary":"ROLLLING DOWN MY DRIVE WAY MY BRAKES WENT OUT. VERY SPONGY. PRESSED MULTIPLE TIMES AND WAS ABLE TO COME TO A STOP WITH THE HELP OF MY FRONT BUSHES. MASTER CYLINDER IS FULL BRAKES ARE LESS THAN A YEAR. I SEE ONLINE THAT THIS IS A PROBLEM WITH 2014-2018 CHEVY TRUCKS AND SUVS. IF MY WIFE WAS DRIVING SHE COULD HAVE BEEN HURT. HEAVEN FORBID MY KIDS WHERE IN THERE TOO. THIS IS OBVIOUSLY A DEFECT IN MANUFACTURING AND DESIGN AND SHOULD BE REMEDIED BY CHEVY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11355249,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2020","dateComplaintFiled":"09/15/2020","vin":"1GNSKHKC2GR","components":"POWER TRAIN","summary":"TRANSMISSION IS IN NEED OF A REBUILD WITH ONLY 109,000 MILES. VERY FRUSTRATING FOR A VEHICLE AS EXPENSIVE AS THIS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11352002,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2020","dateComplaintFiled":"08/29/2020","vin":"1GNSCHKC6GR","components":"STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"MY FAMILY AND I HAD A TRIP TO L.A. ABOUT 2 HOURS AWAY. WHEN WE WERE HALF OF THE TRIP. MY TRUCK STARTED TO FLICKERING ALL INTERIOR AND EXTERIOR LIGHTS. ALL SOUNDS INCLUDING RADIO AND TURN SIGNAL WHEN OFF. AFTER THAT I TRIED TO GET OUT OF THE NEXT COMING EXIT,  BEFORE THAT THERE WAS A CURVE WHEN THE WORSE PART HAPPEN. MY TRUCK TURNED OFF ALL LIGHT IN THE VEHICLE FOR 1 SECOND AFFECTING THE STEERING WHEEL. I WASN'T ABLE TO MAKE THE TURN THAT WAS COMING IN FRONT OF ME LUCKILY WAS ONLY 1 SECOND THAT THIS HAPPENED THEN ALL POWER CAME BACK. GOT OUT OF THE FREEWAY RIGHT AWAY. THIS EXPERIENCE WAS REALLY TERRIBLE FOR OUR FAMILY AND I. THE MOTOR NEVER WHEN OFF ONLY ELECTRICAL ON THE TRUCK. BY THE WAY WE WERE DRIVING 70MPH ON THE FREEWAY WHEN THIS HAPPENED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11341623,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2020","dateComplaintFiled":"07/27/2020","vin":"1GNSKJKC5GR","components":"UNKNOWN OR OTHER","summary":"THE NAVIGATION SYSTEM CANNOT CONNECT TO GPS AND THE COMPASS IS NO LONGER FUNCTIONING. THE VEHICLE WAS IN MOTION AT THE TIME ON A RURAL ROAD WHILE RAINING.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11337951,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2020","dateComplaintFiled":"07/07/2020","vin":"1GNSCHKC9GR","components":"ENGINE","summary":"TRANSMISSION NEEDS TO BE REPLACED AND CUNVAER BELT","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11330822,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2020","dateComplaintFiled":"06/25/2020","vin":"1GNSCHKC8GR","components":"UNKNOWN OR OTHER,VISIBILITY","summary":"I GOOGLED \"AIR NOT WORKING 2016 SUBURBAN\" EARLIER ON IN THE WEEK. I FOUND A VIDEO SAYING CHEVY HAS HAD A PROBLEM WITH THE AIR COMPRESSORS GOING BAD. WAS HOPING THAT WASN'T THE CASE WITH MINE. TOOK IT TO A MECHANIC TODAY AND HE SAID THE AIR COMPRESSOR WENT BAD AND LEAKED. $1025 TO REPAIR. I TOLD HIM MY FINDINGS FROM EARLIER ON IN THE WEEK AND MENTIONED THE VIDEO. HE (MY MECHANIC MARK) STATED HE HAS REPLACED MANY BEFORE. I ASKED SINCE HE HAS REPLACED MANY BEFORE IS THIS A RECALL ISSUE. MARK STATED NOT TO HIS KNOWLEDGE. HERE I SIT GOOGLING \"2016 SUBURBAN AIR COMPRESSOR\" AND I FIND THIS SITE AND ANOTHER SITE IN REFERENCE TO A LAW SUIT A GENTLEMAN FILED. IF THIS IS A COMMON ISSUE, WHICH IT SEEMS TO BE, CHEVROLET NEEDS TO STEP UP AND CORRECT THE PROBLEMS. ESPECIALLY AFTER READING A BUNCH OF COMPLAINTS ABOUT THE REASON THE AIR COMPRESSORS AREN'T FUNCTIONING PROPERLY, LEAKING, AND JUST BREAKING IS DUE TO TOO MUCH PRESSURE ON THE AIR COMPRESSOR AIR LINES.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11326754,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2020","dateComplaintFiled":"06/01/2020","vin":"1GNSKJKC5GR","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"VEHICLE BREAKS IN MOTION WITHOUT APPLYING FOOT TO BREAK PEDAL AND PULLS TO ONE SIDE.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11326537,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2020","dateComplaintFiled":"05/29/2020","vin":"1GNSCHKC8GR","components":"SERVICE BRAKES","summary":"ON SATURDAY, MARCH 7TH, 2020, I WAS DRIVING MY 2016 SUBURBAN ON ONE OF THE MOST DANGEROUS ROADS IN NORTHERN CALIFORNIA, CA (SR -17).  IT IS A WINDY ROAD AND VERY DANGEROUS.  MY TRIP FROM SAN JOSE, CA TO SANTA CRUZ, CA IS A 35 MILE TRIP, BOTH 2 LANES EACH WAY AND VERY TIGHT.  THERE ARE TURNOUTS BUT VERY TREACHEROUS IN CERTAIN SPOTS.  ANYHOW, ON MY WAY BACK HOME FROM SANTA CRUZ, I WAS HEADING SOUTH BOUND ON SR-17 AND JUST PASSING (SUMMIT ROAD) ALSO KNOWN AS SR-35.  WHEN PASSING SUMMIT ROAD, I STARTED TO DESCEND DOWN THE TWO LANE ROAD AT A SPEED OF 45 MILES.  WE ALL CAME TO A SUDDEN STOP BECAUSE OF AN ACCIDENT AHEAD (WHICH ONE CANNOT SEE BECAUSE OF THE WINDING ROAD AHEAD).  AFTER BEING STOPPED FOR A MINUTE, THE TRAFFIC STARTED TO MOVE AT A VERY SLOW PACE (1 CAR LENGTH AT A TIME).  MY FIRST RELEASE OF THE BRAKE WAS SHORT AND I COASTED FOR A SECOND, I APPLIED PRESSURE ONTO MY BRAKES TO STOP.  A LOAD ROARING SOUND CAME FROM THE PRESSING ON THE BRAKES AND MY PEDAL PUMPED BACK AGAINST MY FOOT.  I WAS ABLE TO STOP, BUT WAS VERY CONCERNED BECAUSE I HAD NEVER EXPERIENCED THIS BEFORE.  AFTER THE 4TH STOP AND GO, I LOST ALL BRAKING POWER AND NEEDED TO PULL OVER TO THE SIDE (WHICH IS VERY HARD ON SR-17!).  LUCKILY, THERE WAS A TURNOUT ABOUT 1 CAR LENGTH AHEAD AND SINCE I WAS IN THE LEFT LANE OF THE 2 LANE ROAD, I BEGAN COASTING WITH MY BRAKE PEDAL SLAMMED ONTO THE FLOOR AND HONKING MY HORN AND VEERING INTO THE TURNOUT WHILE CUTTING PEOPLE OFF (LUCKILY NOT CAUSING AN ACCIDENT OR RUNNING INTO THE TREE NEXT TO THE TURNOUT).  I MANAGED TO GET TO THE TURNOUT AND CAME TO A STOP (MIRACULOUSLY) AND SHOVED THE CAR INTO PARK AND APPLIED THE EMERGENCY BRAKE AFTER I STOPPED.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11321273,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2020","dateComplaintFiled":"04/15/2020","vin":"1GNSKJKC4GR","components":"POWER TRAIN","summary":"TRANSMISSION HAS A DELAY WHEN ACCELERATING FROM STOP LIGHT OR WHEN TRYING TO ACCELERATE TO GET UP TO SPEED.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11318216,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/15/2020","dateComplaintFiled":"03/16/2020","vin":"1GNSCJKC3GR","components":"STRUCTURE","summary":"THE POWER TAILGATE COMES DOWN WITH SUCH ENERGIZED FORCE THAT MYSELF AS A 5'10\" ADULT ATHLETE CANNOT STOP IT. JUST YESTERDAY IT ALMOST DECAPITATED MY 10-YEAR OLD DAUGHTER, BRUISED HER HEAD AND STRAINED HER NECK  ABOUT ONE YEAR AGO I TOOK THE SUBURBAN IN TO MY DEALER, HENDRICKS CHEVROLET AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT.  AFTER YESTERDAY'S INCIDENT, I SCHEDULED A SERVICE CALL TO BEING IT BACK ON TOMORROW, MARCH 17TH AND TOLD THEM IF THEY DID NOT FIX IT, WE WOULD WHAT OTHER OWNERS ARE FACING THE SAME DANGEROUS PROBLEM TO FORCE THEM TO FIX IT, HENCE WHY WE ARE CONTACTING YOU.  THE VEHICLE IS PARKED, IN STATIONARY POSITION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11316860,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2020","dateComplaintFiled":"03/08/2020","vin":"1GNSKJKC5GR","components":"POWER TRAIN","summary":"OUR VEHICLE WHICH IS USED TO MOVE MYSELF, MY WIFE AND OUR FOUR CHILDREN, HAS BEEN EXPERIENCING LUNGING, VIBRATIONS, NOISE, LIKE HITTING THE RUMBLE STRIPS IN THE ROAD. GM DEALER SAID IT WAS NORMAL. TACHOMETER WAS FLUCTUATING 250RPMS, CONSTANTLY. I WAS CONCERNED WHEN THE DEALER FOUND NOTHING. I TOOK THE VEHICLE TO A TRANSMISSION SPECIALIST REPAIR SHOP, THE TRANSMISSION SHOP SAID THEY HAVE REPAIRED OVER 80 GM VEHICLES, THEY ALL HAVE A BAD TORQUE CONVERTER WHICH COMES APART AND THE METAL DESTROYS THE TRANSMISSION WHEN IT CIRCULATED THROUGH THE TRANSMISSION. GM IS TELLING PEOPLE IT'S NORMAL, PUTTING PEOPLE'S LIVES IN JEOPARDY FOR A DEFECTIVE PART. AFTER TALKING TO OTHER PEOPLE WITH GMS, THIS IS COMMON. I'M PAYING OUT OF POCKET TO HAVE OUR VEHICLE REPAIRED. THIS IS THE 4 GM WE HAVE PURCHASED. WE WON'T BE BUYING ANYMORE TILL THIS ISSUE IS RESOLVED ON AN $80,000 VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11309991,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2020","dateComplaintFiled":"02/18/2020","vin":"1GNSKJKC1GR","components":"POWER TRAIN","summary":"WHEN SHIFTING FROM PARK TO DRIVE, TRAMISSION SLIPS OUT AND REVS THE ENGINE. AT INTERSECTIONS SUV DOES NOT MOVE POSING A HAZARD AS VEHICLE HAS NO POWER TO MOVE. INTERMIDITALY VEHICLE LOSES POWER AT SPEED AND HAVING TO STOP AT SIDE OF ROAD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11301653,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2019","dateComplaintFiled":"01/24/2020","vin":"1GNSCGKC1GR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THE AIR CONDITIONER FAILED TO PRODUCE COLD AIR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET (11377 AIRLINE HWY, BATON ROUGE, LA 70816) WHERE IT WAS DIAGNOSED WITH AN AIR CONDENSER LEAK. THE CONTACT WAS ALSO ADVISED THAT THE VEHICLE WAS OVER THE MILEAGE FOR MANUFACTURER TO COVER REPAIRS UNDER SPECIAL COVERAGE ADJUSTMENT: N162080780. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE AS THE VEHICLE WAS OVER THE MILEAGE. THE CONTACT WAS UPSET AS SHE DID NOT RECEIVE THE NOTICE FOR SPECIAL COVERAGE ADJUSTMENT: N162080780. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11298477,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2019","dateComplaintFiled":"01/10/2020","vin":"1GNSKJKC5GR","components":"POWER TRAIN","summary":"WHILE DRIVING ON A ROAD THE ENGINE REVVED WITH HIGH RPM AND THE TRANSMISSION SUDDENLY DISENGAGED. THERE WAS NO WARNING AND NO LIGHT CAME ON THE DASHBOARD. THIS RENDERED THE VEHICLE UNABLE TO ACCELERATE WHILE IN TRAFFIC.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11297041,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2020","dateComplaintFiled":"01/04/2020","vin":"1GNSKJKC8GR","components":"SERVICE BRAKES","summary":"WE WERE COMING TO A STOP SIGN WHEN THE BRAKES BECAME VERY FIRM AND WERE NOT BRINGING THE VEHICLE TO THE STOP, WHICH ALMOST CAUSED THE TRUCK TO CREEP INTO A BUSY 4 WAS STOP INTERSECTION AND POTENTIALLY CAUSE A COLLISION.  SHORTLY AFTER, IN A DRIVE THROUGH WHEN CREEPING FROM FULL STOP TO PULL UP SLIGHTLY, THE PRESSURE WAS DIFFICULT TO APPLY TO THE BRAKE AND AFTER FORCIBLY APPLYING PRESSURE THE VEHICLE CAME TO A VERY DELAYED STOP, VERY NEARLY CAUSING A COLLISION WITH VEHICLE AHEAD IN LINE.      I HAVE TAKEN THE VEHICLE TO THE CHEVY DEALERSHIP, WHERE I WAS ADVISED THE ISSUE QUALIFIED FOR EXTENDED SPECIAL WARRANTY PER THE MANUFACTURER, HOWEVER, I NEVER RECEIVED ANY NOTIFICATION OF THE POTENTIAL KNOWN ISSUE AND FIRMLY BELIEVE GIVEN THE ISSUE BEING A SIGNIFICANT DETRIMENT TO SAFETY - I'D EXPECT A MORE PROACTIVE SAFETY RECALL AS OPPOSED THE THE PASSIVE BREAK-FIX APPROACH.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11292263,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2019","dateComplaintFiled":"12/31/2019","vin":"1GNSKJKC4GR","components":"STEERING","summary":"POWER STEERING COMPLETELY FAILED SAME AS IN 2015. MY WIFE COULD NOT STEER THE VEHICLE. AFTER LEAVING A PARKING SPOT DRIVING DOWN STREET MY WIFE WAS NOT STRONG ENOUGH TO TURN THE WHEEL. POWER STEERING FAILURE APPEARED ON THE DASH , SHE ENDED UP ON A NEIGHBOR'S LAWN. CHEVY WOULD ONLY COVER A PORTION. 2000.00 MY COST TO FIX FOR A PART CHEVY KNOWS IF FAULTY. VEHICLE HAS 50000 MILES. JUST THANKFUL MY WIFE AND THREE KIDS WERE NOT ON THE HIGHWAY WHEN THIS HAPPENED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11290278,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2019","dateComplaintFiled":"12/20/2019","vin":"1GNSCJKC6GR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11282515,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2019","dateComplaintFiled":"11/26/2019","vin":"1GNSCGKC9GR","components":"POWER TRAIN","summary":"I BOUGHT A BRAND NEW 2016 SUBURBAN.  IN APRIL OF 2018, IT HAD A BRAND NEW GM TRANSMISSION INSTALLED.  NOW, IN NOVEMBER OF 2019, MY MECHANIC SAYS IT HAS TO HAVE ANOTHER NEW TRANSMISSION.  I OWN 4 DIFFERENT GM SUV'S, 2 YUKONS AND 2 SUBURBANS.  ONE YUKON IS 2015, ONE SUBURBAN AND ONE YUKON ARE 2016, AND ONE SUBURBAN IS 2017.  EACH DIFFERENT GM VEHICLE HAS HAD TO HAVE AT LEAST ONE NEW TRANSMISSION ALMOST EACH YEAR...AND EACH NEW TRANSMISSION FAILS AFTER ABOUT 110K MILES..SLIGHTLY OUT OF THE REACH OF MY WARRANTY.  THIS SHOULD NOT HAPPEN, AND GM WILL NOT DO ANYTHING ABOUT IT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11282333,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2019","dateComplaintFiled":"11/25/2019","vin":"1GNSCJKCXGR","components":"SERVICE BRAKES","summary":"AFTER NOTICE OF RECALL REGARDING BREAKING ISSUES AT SLOW SPEEDS, DEALERSHIP UPDATED SOFTWARE AND STATED ALL THAT IS NEEDED FROM THE RECALL. THREE DAYS LATER BREAKS WERE FAULTY AT SLOW SPEEDS NEEDING TO PUSH EXTREMELY HARD ON PEDAL. CALLED THE DEALERSHIP AND THEY STATED THE VACUUM PUMP IS ACTING UP AND NEEDED TO BE REPLACED. IT SEEMED AS IF THEY KNEW THIS COULD HAPPEN. WE DIDN'T HAVE ANY ISSUES WITH THE BRAKES UNTIL THE SOFTWARE OR MODULE WAS UPDATED. THE RECALL IS DECEPTIVE IN THAT IT CALLED FOR REPLACEMENT OR UPDATE TO MODULE NOTHING ABOUT THE VACUUM PUMP. RESEARCHING THE RECALLS IT SEEMS THE VACUUM PUMP IS THE ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11280044,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2019","dateComplaintFiled":"11/14/2019","vin":"1GNSKJKC6GR","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. WHILE DRIVING SLOW SPEEDS, THE BRAKE PEDAL REQUIRED ADDITIONAL EFFORT TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHILE THE VEHICLE WAS BEING REVERSED AT SLOW SPEEDS. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE FLUID RESERVOIR, BRAKE BOOSTER, AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS THEN INFORMED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AT BELLAVIA CHEVROLET BUICK (199 NJ-17, EAST RUTHERFORD, NJ 07073, (201) 355-2885); HOWEVER, IT CAUSED THE FAILURE TO BECOME MORE EVIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11277292,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2019","dateComplaintFiled":"10/31/2019","vin":"1GNSCHKC3GR","components":"STRUCTURE","summary":"WHILE DRIVING SATURDAY MORNING 10/26/2019, THE FRONT DOOR APPLIQUE ON THE DRIVER'S SIDE WAS BLOWN OFF.  THIS APPLIQUE HAS BEEN NOTICED BEFORE RAISING AWAY FROM THE BODY.  I PREVIOUSLY OWNED A 2015 SUBURBAN.  THE DOOR APPLIQUES ON THAT MODEL ALSO HAD TO BE REPLACED A MY EXPENSE.  A PRICE OF $150.00 PER DOOR WAS QUOTED TO ME.  AS ANSWER TO THE QUESTION AS TO WHETHER OR NOT THE REPAIRS WOULD ELIMINATE FUTURE PROBLEMS, THE SERVICEMAN FELT NOTHING WOULD CHANGE.  IT IS VERY LIKELY THAT I WOULD BE RESPONSIBLE FOR SIMILAR REPAIRS IN THE FUTURE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11277891,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"10/31/2019","vin":"1GNSKJKC9GR","components":"SERVICE BRAKES","summary":"2016 CHEVROLET SUBURAN. CONSUMER WRITES IN REGARD TO  SAFETY RECALL GM N192268490 AND REQUEST A REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE THAT FELL UNDER THE RECALL. *AS    THE CONSUMER STATED THE BREAK PEDAL BECAME HARD TO DEPRESS CAUSING THE DRIVER TO HAVE TO SWERVE FROM HITTING ANOTHER VEHICLE. *JS","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11270274,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2019","dateComplaintFiled":"10/22/2019","vin":"1GNSKJKC0GR","components":"SERVICE BRAKES","summary":"AT LOW SPEEDS THE ABS KICKS IN INCREASING STOPPING TIMES IN TRAFFIC.  DEALERSHIP RAN A RECALL THAT UPDATED THE SYSTEM BUT PROBLEM HAS INCREASED. DEALERSHIP SAYS IT IS A KNOWN ISSUE WITH THE VACUUM PUMP FOR THE ASSISTED BRAKE SYSTEM BUT WANTS $900 TO FIX IT.  IF ITS A KNOWN ISSUE WHY ISNT GM FIXING THE ISSUE.  WE DONT SPEND THIS MUCH ON A VEHICLE TO SPEND EVEN MORE TO FIX IT.*PM","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11269029,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2019","dateComplaintFiled":"10/16/2019","vin":"1GNSKHKCOGR","components":"POWER TRAIN","summary":"VEHICLE LOST POWER DUE TO TRANSMISSION FAILURE AT 66,000 MILES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11266768,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2019","dateComplaintFiled":"10/07/2019","vin":"1GNSKJKC8GR","components":"SERVICE BRAKES","summary":"BRAKE PEDAL WOULD NOT DEPRESS WHILE CAR WAS IN MOTION RESULTING IN CAR FAILING TO STOP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11266783,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2019","dateComplaintFiled":"10/07/2019","vin":"1GNSKHKC0GR","components":"SERVICE BRAKES","summary":"THE BREAKING SYSTEM MALFUNCTIONS CAUSING THE CAR TO NOT BE ABLE TO BREAK AT SLOW SPEEDS. THEY ARE AWARE OF THIS ISSUE BUT WON'T FIX THE ISSUE UNLESS YOUR CAR IS UNDER A CERTAIN AMOUNT OF MILES. IT HAPPENS EVERY TIME I'M IN A PARKING LOT GOING TO PARK, THE BREAKS GIVE OUT. IN LINE AT A DRIVE THROUGH, THE BREAKS GIVE OUT. ITS TO THE POINT I HAVE TO GIVE MYSELF ROOM BETWEEN ME AND OTHER VEHICLES INCASE I CAN'T STOP IN TIME. THEY SAY ITS AN VACUUM BAG ISSUE, THEY CAME OUT WITH A \"FIX\" THE FIX MADE IT WORSE ON MY CAR AND THEY ARE REFUSING TO PAY FOR THE REAL FIX. THIS HAS BEEN AN ONGOING ISSUE SO I PUT THE DATE AS BEGINNING OF THE YEAR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11266133,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2019","dateComplaintFiled":"10/04/2019","vin":"1GNSCHKC2GR","components":"UNKNOWN OR OTHER","summary":"AC IDS NOT COOLING, DEALER DIAGNOSED, REPAIRS ARE ABOUT $1500.00 TO REPLACE AC CONDENSER AND RECHARGE SYSTEM.    ALSO AFTER MORE THAN 2 YEARS TAKING VEHICLE TO CHECK THE DRIVER ASSIST SYSTEM, ANOTHER DEALER SERVICE CENTER TELL US THE LANE DEPARTURE ACTUATOR NEEDS TO BE REPLACE, COST OF APROX $500.00.    VEHICLE IS 3 YEARS 3 MONTHS SINCE WE BOUGHT IT,","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11257295,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2017","dateComplaintFiled":"09/23/2019","vin":"1GNSKGKC3GR","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY DIFFICULT TO DEPRESS AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. ALSO, A TICKING NOISE WAS PRESENT COMING FROM THE BRAKE VACUUM PUMP. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11256167,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2019","dateComplaintFiled":"09/17/2019","vin":"1GNSCJKC9GR","components":"SUSPENSION","summary":"MY ISSUE SOUNDS VERY SIMILAR TO NHTSA ID NO. 11254723.  I HAD TO HAVE THE FRONT STRUTS REPLACED AFTER IT WAS FOUND THAT THEY WERE BLOWN DURING AN INSPECTION.  THE VEHICLE ONLY HAS APPROXIMATELY 60K MILES, WHICH IS MUCH SHORTER THAN THE LIFE EXPECTANCY OF STRUTS.  I WAS TOLD BY THE REPAIR SHOP THAT A TECHNICAL SERVICE BULLETIN (05-03-08-002H) HAS BEEN PUBLISHED.  SHOULD THIS BE A RECALL?","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11256050,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2019","dateComplaintFiled":"09/16/2019","vin":"1GNSKGEC7GR","components":"LATCHES/LOCKS/LINKAGES","summary":"I CURRENTLY OWN A 2016 SUBURBAN. I HAVE A CONCERN WITH HOW CHEVROLET HAS WENT TO ELECTRIC SAFETY LOCKS FOR THE REAR DOORS. ONE BUTTON ON THE DRIVER'S DOOR SAFETY LOCKS BOTH REAR DOORS INSTEAD OF EACH DOOR HAVING A MANUAL LOCK IN THE DOOR SILL. MY CHILDREN ARE OLDER AND CAN GET OUT THE VEHICLES WHEN SAFE HOWEVER I HAVE A 20 YEAR OLD AUTISTIC SON WHO KNOWS HOW TO OPEN THE DOOR AND AS SOON AS WE STOP HE TRIES OPENING THE DOOR. I HAVE TO TIME IT JUST RIGHT TO LET THE KIDS OUT OF ONE DOOR BEFORE HE CAN OPEN HIS. ALSO SOME TIMES I FORGET TO SAFETY LOCK THE BACK DOORS BECAUSE HE'S NOT ALWAYS WITH ME. THIS HAS BECOME A REAL SAFETY ISSUE WITH HIM. HE'LL GET OUT OF TRUCK BEFORE I'M OUT SO I CAN'T PREVENT HIM FROM RUNNING AWAY OR INTO ONCOMING TRAFFIC. I ASSUME OTHER PEOPLE WITH MULTI AGE OR ABILITY PASSENGERS HAVE THE SAME ISSUE. I AM ALSO AFRAID THAT NEW BUYERS WITH CHILDREN OR SPECIAL NEEDS PASSENGERS MAY NOT REALIZE THIS \"FEATURE\" AND SHOULD KNOW ABOUT IT PRIOR TO MAKING A VEHICLE PURCHASE. I DO NOT KNOW IF OTHER MANUFACTURERS ARE DOING THE SAME THING.     REGARDS,  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11254723,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2019","dateComplaintFiled":"09/11/2019","vin":"1GNSKJKC5GR","components":"SUSPENSION","summary":"MY VEHICLE FAILED PA STATE SAFETY INSPECTION DUE TO LEAKING FRONT STRUTS.  THE VEHICLE ONLY HAS 56K MILES ON IT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11254369,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2019","dateComplaintFiled":"09/10/2019","vin":"1GNSKHKCXGR","components":"SERVICE BRAKES","summary":"BRAKES BECAME EXTREMELY HARD TO PRESS AT A LOW SPEED. HAD TO SWERVE ONTO THE SHOULDER WHILE GOING DOWN A HILL BECAUSE I WASN'T ABLE TO STOP. THIS HAS HAPPENED SEVERAL TIMES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11251943,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2019","dateComplaintFiled":"08/28/2019","vin":"1GNSKHKC3GR","components":"SERVICE BRAKES","summary":"BRAKE PEDAL BECAME HARD AN INEFFECTIVE AT LOW SPEED WHILE IN PARKING LOT.    THIS HAS HAPPENED 3X OVER LAST YEAR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11246619,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2019","dateComplaintFiled":"08/27/2019","vin":"1GNSKGKC3GR","components":"POWER TRAIN,SERVICE BRAKES","summary":"THE BRAKING IS SLUGGISH AT LOW SPEEDS, MY WIFE HAS HAD SEVERAL NEAR MISSES BECAUSE OF THIS. IT TAKES EXCESSIVE BRAKE PEDAL PRESSURE TO STOP THE VEHICLE AND HAS A LONGER STOPPING RANGE. THIS IS DANGEROUS AND SHOULD BE ADDRESSED BY GM AND THE GOVERNMENT AGENCY HAVING JURISDICTION OVER VEHICLE SAFETY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11245770,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2019","dateComplaintFiled":"08/22/2019","vin":"1GNSKHKC7GR","components":"SERVICE BRAKES","summary":"AT LOW ENGINE RPM THE BRAKES BECOME EXTREMELY HARD TO PUSH AFTER BEING DEPRESSED 1-2 TIMES.  THIS ALMOST RESULTED IN A LOSS OF CONTROL WHILE COMING DOWN A LONG GRADE.  I CHECKED WITH CHEVROLET AND THEY SAY THERE IS NO ACTIVE RECALL FOR THIS VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11244365,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2019","dateComplaintFiled":"08/16/2019","vin":"1GNSKHKC5GR","components":"SERVICE BRAKES","summary":"WHEN COMING TO A STOP, BRAKES WERE NOT STOPPING THE VEHICLE. IT FELT LIKE THERE WAS NO PRESSURE BEHIND THE BRAKE PEDAL. THE PEDAL WOULD PUSH TO THE FLOOR AND STILL NOT STOP THE VEHICLE. AFTER TAKING IT TO OUR LOCAL CHEVROLET DEALERSHIP, THEY DETERMINED THAT THE VACUUM PUMP WAS GOING OUT AND NEEDED TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11243836,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2019","dateComplaintFiled":"08/14/2019","vin":"1GNSCJKC7GR","components":"STEERING,STRUCTURE","summary":"MY STEERING WHEEL POPS OR MAKES A CRACKING NOISE WHEN TURNING THE STEERING WHEEL.   I BELIEVE THIS IS USUALLY OCCURRING AT LOW SPEED'S. I MOSTLY NOTICE IT WHEN DRIVING OFF OR SLOWING DOWN AND MAKING A TURN.ALSO MY TRUCK IS LEAKING WATER FROM THE TOP RIGHT CORNER OF THE VEHICLE","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11242419,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2019","dateComplaintFiled":"08/08/2019","vin":"1GNSKHKC3GR","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"AT TIMES, THE ENTIRE ELECTRICAL SYSTEM FAILS WHILE THE VEHICLE IS OPERATING.  TYPICALLY, IT QUICKLY REBOOTS, BUT AT TIMES WILL NOT RESTART FOR SEVERAL MINUTES.  THIS HAS HAPPENED WHILE MAKING A HARD TURN AT LOW SPEED, IN WHICH THE POWER STEERING FAILS, WHEEL JERKS, AND ENTIRE ELECTRICAL SYSTEM AND ENGINE BECOME DISABLED, AND HAS ALSO HAPPENED AT HIGHWAY SPEED WHILE OPERATING ON CRUISE CONTROL, WITH THE ELECTRICAL SYSTEM TYPICALLY SHUTTING DOWN WHEN THE BLINKER IS ENGAGED TO CHANGE LANES.  WHEN ELECTRICAL SHUTS DOWN, RESULTS IN COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS INCLUDING POWER STEERING, BRAKE ASSIST, ENGINE POWER, LIGHTS, ETC.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11242074,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2019","dateComplaintFiled":"08/06/2019","vin":"1GNSKHKCXGR","components":"SERVICE BRAKES","summary":"POOR LOW SPEED BREAKING, SPECIFICALLY: AFTER BRAKING, SUBSEQUENT ATTEMPTS TO BRAKE RESULT IN FAILURE OF BRAKES AND OR COMPLETE DEPRESSION OF PEDAL AND LURCHING HAULTS. THIS OCCURS MOST FREQUENTLY IN TRAFFIC, CITY DRIVING AND STOP SIGNS/LIGHTS. USUALLY AT LOWER SPEEDS BUT POSSIBLE AND OCCURRED AT HIGHWAY SPEED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11241317,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"08/02/2019","vin":"1GNSKJKC6GR","components":"UNKNOWN OR OTHER","summary":"A/C REFRIGERANT LEAK IN THE COMPRESSOR ON A CAR JUST 3 YEARS OLD.  COMPRESSOR REQUIRES REPLACEMENT AS SUBSTANTIAL COST.  FROM WHAT I HAVE READ, THIS SEEMS TO BE EPIDEMIC FOR THIS AND SIMILAR MODELS.  INSTEAD OF FIXING THE ISSUE, GM JUST DOUBLED THE SUPPLY OF REPLACEMENT PARTS AT A SUBSTANTIAL COST TO CUSTOMERS AND PROFIT FOR DEALERS AND SUPPLIERS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11240988,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2019","dateComplaintFiled":"08/01/2019","vin":"1GNSKJKC8GR","components":"SERVICE BRAKES","summary":"AT IDLE RPMS, WHEN INCHING FORWARD LOSS OF POWER BREAKS. ALSO WHEN BACKING UP, LOSS OF BREAKS. HAVE TO PUSH ON BREAKS SUPER HARD TO STOP VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11231285,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"07/12/2019","vin":"1GNSKJKC1GR","components":"SERVICE BRAKES","summary":"HARD BRAKE PEDAL AT LEAST 6 TIMES. PEDAL GETS HARD DURING LOW-SPEED CONDITIONS, WHEN EITHER BACKING UP OR WHEN THE REAR AVOIDANCE SYSTEM IS ACTIVATED. LASTS ABOUT THREE MINUTES, THEN GOES BACK TO NORMAL","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11230919,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2019","dateComplaintFiled":"07/11/2019","vin":"1GNSKHKC8GR","components":"SERVICE BRAKES","summary":"ON JULY 8 I TOOK MY SUBURBAN IN FOR THE 30,000 MILES SERVICE. EVERYTHING SEEMED FINE, I DROVE IT THE NEXT DAY. I DIDN'T NOTICED ANY PROBLEMS. ON THE 10TH, I STARTED NOTICING MY BRAKES DIDN'T WANT TO STOP. ALSO IT WAS LIKE IT WAS ROLLING BACK, ESPECIALLY WHEN YOU WERE AT A SLOW SPEED. IN THE BEGINNING I THOUGHT I WAS OVERREACTING UNTIL IT KEPT HAPPENING. IT WAS VERY SCARY I'M THANKFUL THAT I DIDN'T HIT ANYONE. BECAUSE IT WAS UNCONTROLLABLE. WHEN I GOT HIM I'M ON A SLIGHT HILL & IT WAS ROLLING AS I'M TRYING TO STOP IT WITH MY BRAKES. AFTER TALKING TO MY ADVISOR AFTER 5 BECAUSE I WAS SO UPSET THAT I JUST SPENT 410 DOLLARS ON MONDAY. THEY SAID THEY DIDN'T HAVE ANY LOANERS HOWEVER THEY WERE ABLE TO ACCOMMODATE ME. I ALSO WONDER WHY THEY DIDN'T CATCH THIS ON MONDAY.I DID NOTICE THAT THERE WAS A BRAKE ASSIST LIGHT APPEARED. I DEFINITELY FEEL LIKE THIS SHOULD BE A RECALL ON THIS SITUATION. SO MY VEHICLE IS AT THE DEALERSHIP I DON'T KNOW ANY FURTHER DETAILS YET. THANK YOU","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11229768,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2019","dateComplaintFiled":"07/06/2019","vin":"1GNSKGKC4GR","components":"STEERING","summary":"LOST POWER STEERING WHILE DRIVING AT AROUND 60 MPH ON A FREEWAY, BARELY AVOIDING CRASHING INTO MULTIPLE VEHICLES, ADJUSTED MY SPEED TO AVOID OTHERS, HAPPENED ON A CURVE WITH AN ASSOCIATED MESSAGE FOR THE LOSS OF STEERING. THANK GOD TRAFFIC WAS LIGHT, ITS THE WEEKEND.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11222717,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2018","dateComplaintFiled":"06/26/2019","vin":"1GNSKHKC1GR","components":"SERVICE BRAKES","summary":"INCREASE BREAK PEDAL, HARD BRAKE PEDAL INCREASES STOPING DISTANCE LOW SPEED WHEN SOFTLY APPLYING THE BRAKE. THIS PROBLEM IS COME AND GO.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11220832,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2019","dateComplaintFiled":"06/18/2019","vin":"1GNSKJKCXGR","components":"SERVICE BRAKES","summary":"BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS AND VEHICLE TAKES LONGER THAN USUAL TO MAKE A COMPLETE STOP","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11218348,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/25/2019","dateComplaintFiled":"06/06/2019","vin":"1GNSKJKC7GR","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE AT A STOP LIGHT, THE CONTACT BRIEFLY DEPRESSED THE ACCELERATOR PEDAL AND THEN QUICKLY DEPRESSED THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAINED INJURIES AND NETHER WAS THE TWO DRIVER AND REAR PASSENGERS. THE DRIVER FROM THE OTHER VEHICLE SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION.  A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS LATER TAKEN TO DOUG'S NW CADILLAC DEALER, LOCATED AT 17545 AURORA AVE N, SHORELINE, WA 98133, (855) 218-9325, WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP AND BELT BRAKE ASSIST DECREASE DUE TO LOST AND WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,373.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11207942,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2019","dateComplaintFiled":"05/16/2019","vin":"1GNSKJKC5G3","components":"SERVICE BRAKES","summary":"I WAS PULLING INTO A PARKING SPACE IN A HIGH SCHOOL PARKING LOT FOR MY SON'S BASKETBALL TOURNAMENT.  AS A APPLIED THE BRAKES TO COME TO A COMPLETE STOP, MY TRUCK WOULD NOT STOP.  I ENDED UP HITTING A PARKED CAR AND A CEMENT LIGHT POLE.  MY TWO DAUGHTERS WERE IN THE TRUCK WITH ME AND WE WERE UNDERSTANDABLY SHOOK UP AND EMOTIONAL.  THE NEXT DAY I RECEIVED A LETTER IN THE MAIL FROM GM ABOUT THE MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE AT LOW SPEEDS.  I BROUGHT MY TRUCK INTO THE DEALERSHIP IMMEDIATELY AND THEY DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED.  I AM CURRENTLY WAITING FOR GM TO REPLY IN REGARDS TO HOW THEY WILL HANDLE THE DAMAGE TO MY TRUCK AND THE OTHER VEHICLE I HIT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11207246,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"05/13/2019","vin":"1GNSKJKC8GR","components":"SERVICE BRAKES","summary":"2016 CHEVY SUBURBAN LTZ MODEL HAVE  A CONDITION WHERE DRIVER EXPERIENCE BRAKE PEDAL EFFORTS , HARD BRAKE PEDAL , AND POTENTIALLY INCREASED STOPPING DISTANCE. IT HAPPEN WHILE PARALLEL PARKING , SLOWLY GOING DOWN THE HILL, THE CONDITION IS MORE PREVALENT AT LOW SPEED WHEN SOFTLY APPLYING THE BRAKES. MECHANIC MENTION MECHANICAL VACUUM PUMP OUTPUT  MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/POWER BRAKE ASSIST. IT HAPPEN ON HIGHWAY WHILE STOP AND GO TRAFFIC, WHILE PARKING , GOING DOWN THE HILL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11205568,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2019","dateComplaintFiled":"05/03/2019","vin":"1GNSCJKC4GR","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING THE DOOR LOCKS BEGAN OPENING AND CLOSING, THE EMERGENCY FLASHERS TURNED ON AND OFF REPEATEDLY, THE GPS NAVIGATION SYSTEM STOPPED WORKING AND THE BLUETOOTH OPERATIONS FAILED","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11203317,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2019","dateComplaintFiled":"04/24/2019","vin":"1GNSKHKC8GR","components":"ENGINE","summary":"MY AC CONDENSER WENT OUT 2 DAYS AFTER HAVING MY CAR SERVICED AT THE CHEVY DEALERSHIP. CALLED CHEVY AND SAID NOTHING THEY COULD DO TO HELP ME.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11203085,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2019","dateComplaintFiled":"04/23/2019","vin":"1GNSKJKC8GR","components":"SERVICE BRAKES","summary":"THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS VERY DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP ESPECIALLY MY WIFE. ITS A SHOCK BECAUSE IT SHOULDNT TAKE A LOT OF EFFORT TO PRESS THE BRAKES BUT AT LOW SPEED YOU REALLY HAVE TOO. WE HAVE HAD SEVERAL NEAR MISSES WITH REAR ENDING THE VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11196991,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2019","dateComplaintFiled":"04/17/2019","vin":"1GNSCHKC9GR","components":"UNKNOWN OR OTHER","summary":"AC COMPRESSOR HAS A LEAK. TOOK IT TO GET IT CHECKED AND FOUND OUT MORE CHEVY OWNERS HAD THE SAME PROBLEM WITH A LEAK IN THE SAME EXACT SPOT. THERE IS ALSO A BACKORDER OF NEW AIR COMPRESSORS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11196492,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2019","dateComplaintFiled":"04/15/2019","vin":"1GNSKGKC6GR","components":"SERVICE BRAKES","summary":"WHILE DRIVING VEHICLE, THE BRAKES SUDDENLY BECAME VERY HARD TO DEPRESS. THIS CAUSED THE DRIVER, MY FATHER WHO BORROWED THE VEHICLE, TO HAVE TO TWO-FOOT THE BRAKE IN ORDER TO GET ANY SORT OF BRAKING TO OCCUR. WHILE DOING THIS, HE WAS MOVING AT A 25-30 MPH AND HAD TO STEER INTO A PARKING LOT. STOPPING DISTANCE INCREASED DRAMATICALLY OVER WHAT WOULD HAVE BEEN A NORMAL DRIVING CONDITION. AFTER SOME TIME, WHILE TRYING TO HOBBLE THE VEHICLE TO A MECHANIC AND USING ONLY BACK ROADS, THE BRAKES BEGAN TO WORK AGAIN WITH FULL AND NORMAL FEEL ON THE BRAKE PEDAL. IT SHOULD BE NOTED TOO THAT THERE WAS A LOUD SOUND COMING FROM THE BRAKES AT THAT TIME AND THAT ROTORS, BRAKE PADS, ETC. WAS ALL IN GOOD SHAPE AS IS/WAS STILL IN VERY GOOD WORKING ORDER.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11195971,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2019","dateComplaintFiled":"04/13/2019","vin":"1GNSCGKC5GR","components":"SERVICE BRAKES","summary":"THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP.  HAD SEVERAL NEAR MISSES WITH REAR ENDING VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11191294,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2019","dateComplaintFiled":"03/25/2019","vin":"1GNSKHKC5GR","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE RPMS FLUCTUATED FROM HIGH TO LOW. THE VEHICLE STALLED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE CAUSED THE VEHICLE TO HESITATE DURING ACCELERATION. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION WAS BURNED OUT. ED RINKE CHEVROLET BUICK GMC (26125 VAN DYKE AVE, CENTER LINE, MI 48015, (866) 461-1170) WAS CONTACTED AND PROVIDED PRICING AND WARRANTY INFORMATION FOR A NEW TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS CURRENTLY AT THE INDEPENDENT MECHANIC'S SHOP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,500.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11191300,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"03/25/2019","vin":"1GNSCGKCXGR","components":"SERVICE BRAKES,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING LOW SPEEDS, THE BRAKES FAILED. THE CONTACT HAD TO USE FORCE WHEN DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11189690,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2019","dateComplaintFiled":"03/18/2019","vin":"1GNSCHKC6GR","components":"UNKNOWN OR OTHER","summary":"MY 2016 CHEVROLET SUBURBAN STARTED HAVING PROBLEMS WITH THE DRIVERS ASSISTANCE AT 63K MILES. I HAVE RESEARCHED, IT'S SEEMS THE OTHER PEOPLE HAD THE SAME PROBLEM. THE SEATS STOPPED VIBRATING TO ALERT DRIVER. WHAT I HEARD IS THAT THE CABLES ARE MISPLACED AND WHEN YOU MOVE THE SEAT THEY BREAK. WE ARE TRUSTING THIS VIBRATE SEATS TO HELP US, BUT THEY STOP WORKING ON A ROAD TRIP NOT GOOD. PLEASE CHECK THIS OUT. THANKS","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11187154,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2019","dateComplaintFiled":"03/15/2019","vin":"1GNSKHKC6GR","components":"SERVICE BRAKES","summary":"I HAVE 2016 SUBURBAN. 6 MONTHS AGO I STARTED FEELING HOW HARD IT IS TO PRESS ON THE BREAK PADDLE, ESPECIALLY WHEN I DRIVE UPHILL OR DOWNHILL. IT WAS SO BAD THAT I ALMOST RAN INTO MY HOUSE 3 TIMES. I HAVE A DRIVEWAY SLOPED DOWN. I TOOK MY CAR TO DEALER AND THEY CONFIRMED THE HARDSHIP OF PRESSING ON THE BREAK PADDLE AND REPLACED SOME PUMP COSTING ME $750. I END UP TAKING THE CASE TO THE CHEVROLET CORPORAT AND ONLY WAS REFUNDED $325. I FEEL LIKE THIS IS A BIG SAFETY ISSUE AND  A MANUFACTURER DEFECT. THEY SHOULD OF COVERED ENTIRE BILL AND COMPENSATED FOR MORAL DISTRESS I INCURRED.     HERE IS A LINK TO SAME ISSUE DISCUSSED: HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/GM-BRAKE-PEDALS-HARD.SHTML","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11186925,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2018","dateComplaintFiled":"03/14/2019","vin":"1GNSCHKC9GR","components":"STRUCTURE,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THERE WAS A KNOCKING SOUND IN THE ENGINE COMPARTMENT WHILE DRIVING AT ANY SPEED. THE SOUND OCCURRED WITHOUT WARNING. ALSO, WATER LEAKED INTO THE VEHICLE VIA THE EXTERNAL ANTENNA WHEN IT RAINED. THE VEHICLE WAS TAKEN TO PELTIER CHEVROLET (903-705-7933, LOCATED AT 2700 W SW LOOP 323, TYLER, TX 75701) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL AND THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11183637,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2018","dateComplaintFiled":"03/02/2019","vin":"1GNSKJKC0GR","components":"SERVICE BRAKES","summary":"BRAKE FAILURE AT SPEEDS BELOW 5 MPH. USUALLY WHEN BACKING INTO A PARKING SPACE. HAD TO REPLACE FAILED VACUUM PUMP AND HOSE TO FIX","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11181967,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2019","dateComplaintFiled":"02/22/2019","vin":"1GNSCGKC3GR","components":"SERVICE BRAKES","summary":"SITTING IN TRAFFIC AT DEAD STOP AND CAR STARTED MOVING FORWARD. BREAKS WERE NOT WORKING.  PUT CAR IN PARK AND TURNED OFF ENGINE. BREAKS STARTED WORKING.  TOOK TRUCK TO DEALERSHIP VACUUM PUMP WAS DEFECTIVE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11181563,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2017","dateComplaintFiled":"02/21/2019","vin":"1GNSCHKC2GR","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"2016 CHEVROLET SUBURBAN HAS A SERIOUS VIBRATION ISSUE.  THE VEHICLE VIBRATES WHEN IT STAYS AT A CONSTANT AND EVEN SPEED. SEEMS LIKE WHEN IT GOES INTO THE 4 CYLINDER MODE. THIS VIBRATION CAUSES HEADACHES AND VERTIGO WHEN WE ARE ON LONG TRIPS.  I HAVE HAD IT IN THE CHEVROLET DEALER SERVICE DEPARTMENT SEVERAL TIMES AND IS CURRENTLY THERE NOW.  I HAVE READ WHERE THIS IS A COMMON ISSUE WITH THIS VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11180139,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"02/14/2019","vin":"1GNSCHKC1GR","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING UNKNOWN SPEEDS. THE BRAKE PEDAL WAS APPLIED, BUT WAS DIFFICULT TO DEPRESS. THE BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANK BROWN GMC (5802 TEXAS 327 SPUR, LUBBOCK, TX 79424, (806) 853-8770) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE RUBBING ON THE ROTORS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,963.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11175925,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2019","dateComplaintFiled":"02/09/2019","vin":"1GNSKJKCOGR","components":"SERVICE BRAKES","summary":"AN INTERMITTENT ISSUE WHERE THE BAKES FAIL TO ENGAGE AT LOW SPEED. I'VE NOTICED IT WHEN PULLING INTO PARKING SPACES AND INCHING FORWARD IN STOP AND GO TRAFFIC. IT FEELS AS IF THERE IS NO HYDRAULIC PRESSURE IN THE SYSTEM, AND I CAN FEEL THE ABS PULSING THE PEDAL WHEN IT HAPPENS.  TOOK IT TO THE GM DEALER - THEY SAID THE BRAKE VACUUM PUMP IS FAILING.  FULL REPLACEMENT OF THE PUMP IS NEEDED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11163903,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2018","dateComplaintFiled":"12/29/2018","vin":"1GNSKJKC4GR","components":"SERVICE BRAKES","summary":"WHEN MOVING AT SLOW SPEEDS IN BOTH REVERSE AND FORWARD, BRAKE PRESSURE WAS LOST CAUSING PEDAL TO GO NEAR FLOOR AND INCREASING STOPPING DISTANCE. TURNED VEHICLE OFF/ON, CONDITION CONTINUED. GAINED MORE SPEED (10-20 MPH) IN PARKING LOT AND NORMAL BRAKING RETURNED. PLAN TO TAKE TO DEALER TOMORROW--WILL NOT ALLOW WIFE/KIDS TO CONTINUE TO USE VEHICLE WITH THIS DEFECT. PEDAL STIFFNESS VARIED DURING INCIDENT AKIN TO PEDAL FEEL WHEN BLEEDING BRAKES; BRAKING DURING INCIDENT FELT LIKE ABS PULSING ON ICE. INCIDENT PREVIOUSLY OCCURRED WITH WIFE DRIVING IN REVERSE APPROXIMATELY TWO MONTHS AGO. ONE INCIDENT OCCURRED IN DRIVE THROUGH, ANOTHER INCIDENT WHILE BACKING OUT OF PARKING SPOT IN PARKING LOT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11164045,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2018","dateComplaintFiled":"12/29/2018","vin":"1GNSCHKCXGR","components":"STEERING","summary":"WHILE DRIVING MY VEHICLE WITH MY CHILDREN INSIDE I HAPPEN TO EXPERIENCE PROBABLY THE WORST EXPERIENCE WHILE DRIVING. I GOT A ERROR MESSAGE ON MY SCREEN \"POWER STEERING DRIVE WITH CARE\"  AT 50 MPH. I ALMOST CAUSED AN ACCIDENT WITH THIS. THIS IS A HUGE SAFETY CONCERN. PROBLEM STARTED AT 37,500 MILES. I HAVE BEEN READING COMPLAINTS AND RECALLS AND THEY ALL STATE 2015S AND BELOW WITH THIS PROBLEM. THIS ISSUE IS ACROSS ALL VEHICLES IN THE CHEVY LINEUP. FOUND A VIDEO ON YOUTUBE TO SEE IF IT WERE A SIMPLE FIX AND IT DID \"FIX\" TEMPORARILY\". PROBLEM CAME BACK EVEN WORSE. TOOK VEHICLE TO DEALER AND I AM OUT OF WARRANTY AND THEY WANT $2500 FOR THE PART (ELEC. POWER STEERING PUMP & INSTALLATION). THERE ARE NO ERROR CODES  DTC SHOWING WHEN PLUGGED TO OBD PORT. LOOKING FOR A RESOLUTION FROM THE MANUFACTURER AS THIS IS A HUGE CONCERN AND FOR MY FAMILY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11163731,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2018","dateComplaintFiled":"12/27/2018","vin":"1GNSCHKC7GR","components":"SERVICE BRAKES","summary":"WHILE TRAVELING AT 35 MPH WITH MY 3 CHILDREN. I CAME TO A RED LIGHT AND ATTEMPTED TO STOP, BUT THE BRAKE PEDAL WAS SO STIFF  THAT I WAS UNABLE TO STOP IN TIME. LUCKILY THERE WERE NO VEHICLES IN THE INTERSECTION AS I COULD NOT BRAKE AND HAD TO TAKE THE RED LIGHT. I CAME TO A HALT AS I RAN INTO A PARKING LOT MEDIAN. I TOOK IT TO LAKE CHEVROLET AND FOUND THAT I WAS A 105 MILES OUT OF THE EXTENDED WARRANTY. NOW I AM LEFT WITH A $1000+ BILL THAT COULD HAVE BEEN AVOIDED IF GM WOULD NOTIFY CUSTOMERS OF FAULTY BRAKE BOOSTER. THIS INCIDENT COULD HAVE BEEN WORSE. I HAD JUST EXITED THE FREEWAY TRAVELING AT SPEEDS OF 65 MPH+ I NO LONGER FEEL SAFE IN VEHICLE. I HAVE READ TO MANY COMPLAINS ABOUT THIS SAME ISSUE AND IT KEEPS RETURNING EVEN AFTER REPAIRS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11162586,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"12/19/2018","vin":"1GNSKJKC5GR","components":"ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES","summary":"BRAKES WONT STOP IN CARPOOL ON SECOND STOP. THEY LOCK UP. IVE ALMOST RUN INTO THE CAR IN FRONT AND ALMOST RAN INTO A KID!! DEALERSHIP SAID IT WAS JUST MY BRAKE PAD AND NOT COVERED BYT I SAID IT ONLY HAPPENS IN THIS ONE SITUATION. ALSO - MY SCREEN/RADIO/MOVIE JUST BLACKS OUT WITH NO POWER FOR MO REASON AND FIR DAYS AND THEN COMES BACK. SCREEN WAS REPLACED ONCE BUT ITS HAPPENING AGAIN. HAD TO PAY 2 FOR TO BE FIXED. AND BODY MOLDING HAS COM OFF TWICE WHEN FRONT AND BSCK DOOR OPEN AT SAME TIME.  AND WINDOW SHIELD OR ATTENTA ARE LETTING WATER IN MY ROOF NEAR MY ELECTRINIC AT REARVIEW MIRROR. I DONT HAVE A SUNROOF, IT SHOULD NOT LEAK! IT ONLY HAS 43K MIKES AND IS WARRATY TIL 50K W EXTENDED WARRANTY I BOUGHT BUT  NOTHING IS COVERED. FIRST DEALER TOLD ME I DIDNT HAVE EXTENDED WARRANTY. THEN I WENT BACK AND FKUND MY PALERWORK, NOW THEY CONCEDE I DO. BUT THEY ARE NOW SAYING ITS BRAKE PUMP, WHICH THEY WILL FIX, BUT I STILL HAVE TO PAY LABKR AND NEW BELTS. THEY BAVE TO REMOVE BELTS TO REPAIR BRAKE PUMP, WHICH STRETCHES BELTS - BUT THEY SAY THATS NOT COVERED, NOR HE LABOR. LOTS OF MOMS WITH SUBURBANS IN CARPOOL - THIS IS A DANGEROUS DISASTER WAITING TO KILL CHILDREN. CAN SOMEWAY SAY - MANDATORY RECALL? IT WAS SO SCARY THE FIRST TIME IT HAPPENED BUT THEN I THOUGHT NOTHING BC AT HIGHER SLPEDS OR WHEN HITTING GAS BETW BRAKES IT DIESNT HAPPENS. ONLY DURING SCHOOL CARPOOL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11161829,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2018","dateComplaintFiled":"12/16/2018","vin":"1GNSCHKCXGR","components":"SERVICE BRAKES","summary":"WHEN REVERSING THE VEHICLE, THE BRAKES BECAME STIFF AND DIDN'T WORK PROPERLY. IN ORDER TO GET THE SUV TO STOP, EXCESSIVE FORCE HAD TO BE USED ON THE BRAKE PEDAL. WE NARROWLY MISSED ANOTHER CAR. WE TURNED THE CAR OFF AND ON AND HAD THE SAME ISSUE GOING IN REVERSE AND FORWARD. TOW TRUCK TOOK IT TO THE DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11155359,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2018","dateComplaintFiled":"12/01/2018","vin":"1GNSCHKC3GR","components":"SERVICE BRAKES","summary":"BOUGHT VEHICLE NEW WITH ZERO MILES FROM CHEVROLET DEALER IN 2016.  HAD APPROX 69,000 MILES WHEN THESE TWO EVENTS BELOW HAPPENED.    THE FIRST INSTANCE MY WIFE WAS DRIVING ALONE AND AT THE END OF A LONG TRIP IN A HOTEL PARKING LOT IN NC CHARLOTTE AREA.. NO BRAKE PRESSURE AT A VERY SLOW SPEED AFTER COMING OFF INTERSTATE. VEHICLE DID STOP BUT PEDDLE HAD TO GO TO FLOOR..  THIS ON 10/20/2018    THE SECOND TIME, MY WIFE WAS DRIVING WITH ME AND MIDWAY ON A LONG TRIP, CAME OFF THE INTERSTATE IN SC  TO GET GAS AND AT VERY SLOW SPEED WHILE IN THE GAS STATION THE BRAKE PEDDLE LOST PRESSURE AND HAD TO GO TO FLOOR TO STOP. 10/28/2018    HAS NOT HAPPENED SINCE THESE DATES AS OF 12/1/2018","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11153427,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2018","dateComplaintFiled":"11/23/2018","vin":"1GNSKJKC7GR","components":"SERVICE BRAKES","summary":"A FEW WEEKS AGO, I WAS BACKING OUT OF A DRIVEWAY AND MY BRAKE PEDAL BECAME STIFF AND WOULD NOT MOVE. MY 2016 SUBURBAN LTZ KEPT SLIDING, I STOOD ON THE BRAKE EVEN THOUGH IT WASN'T SLOWING AND SHIFTED TO DRIVE.  I TRIED AGAIN, IT HAPPENED A COUPLE OF TIMES, BUT I ATTRIBUTED IT TO THE RAIN.  TODAY, I WAS IN TOWN AND BACKING OUT OF A PARKING SPACE, THE BRAKE PEDAL STUCK AGAIN AND MY SUBURBAN KEPT GOING BACK.  THERE WERE OTHER VEHICLES PARKED NEAR ME, I PUT IT IN DRIVE ONCE AGAIN AS SOON AS I COULD.  I DROVE THROUGH TOWN TO MY NEXT STOP AND CALLED MY HUSBAND TO TELL HIM WHAT HAPPENED.  THE SUBURBAN DROVE FINE THROUGH TOWN, I WAS VERY CAUTIOUS AND SCARED.  AS I WAS PULLING INTO THE PARKING PLACE OF MY NEXT STOP, THE BRAKE PEDAL DID IT AGAIN.  I HAD ALREADY MENTALLY PREPARED FOR WHAT TO DO IF THIS HAPPENED AGAIN, SO THIS TIME I MASHED MY EMERGENCY BRAKE, JUST BARELY STOPPING BEFORE HITTING THE CAR PARKED IN FRONT OF ME.  MY HUSBAND TOLD ME NOT TO DRIVE IT, HE WAS COMING TO GET ME AND OUR KIDS, WE CALLED CHEVROLET ROADSIDE SERVICE.  A WRECKER CAME AND TOWED IT TO A NEARBY DEALERSHIP.  IT WILL BE THE MIDDLE OF NEXT WEEK BEFORE THEY CAN LOOK AT IT.  DEALERSHIP DIDN'T HAVE ANY COURTESY CARS, SO I AM OUT OF POCKET FOR A RENTAL RIGHT NOW, BUT I DON'T HAVE A CHOICE.  I CAN'T PUT MY CHILDREN'S, MINE, OR OTHER'S LIVES IN DANGER.  WE BOUGHT THIS SUBURBAN NEW AND IT HAS 36K MILES ON IT.  OF COURSE AT THIS POINT I HAVE NO IDEA WHAT THE ISSUE IS, SO THAT'S WHY I GOT ONLINE AND BEGAN RESEARCHING, AFTER I FOUND THE OTHER COMPLAINTS I FIGURED SINCE THIS SOUNDS LIKE THE SAME ISSUE, I NEED TO REPORT IT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11152422,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2018","dateComplaintFiled":"11/19/2018","vin":"1GNSCJKC0GR","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT EXCESSIVE PRESSURE WAS NEEDED ON THE BRAKE PEDAL TO STOP THE VEHICLE. WHILE DRIVING AT HIGH SPEEDS, AN ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11139210,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2018","dateComplaintFiled":"10/09/2018","vin":"1GNSKHKC3GR","components":"SERVICE BRAKES","summary":"SINCE BUYING THIS CAR IN 2016 I HAVE HAD BRAKE PROBLEMS BUT DID NOT REALIZE. ANYTIME I PUT IT REVERSE OR FORWARD WHILE PARKING MY BRAKE PEDAL WOULD GET SO HARD., IT WAS VERY HARD TO STEP ON IT TO STOP THE CAR. COMPUTER KEPT SAYING BRAKE ASSIST AND I NEVER THOUGHT MUCH OF IT. PROBLEM CONTINUED TO GET PROGRESSIVELY WORSE WHERE I COULD NOT EVEN STOP THE CAR. I FINALLY TOOK IT INTO THE DEALERSHIP AND THEY REPLACED THE BRAKE VACUME PUMP.  THERE WERE A FEW TIMES ESPECIALLY ON HILL PARKING THAT I THOUGHT I WAS GOING TO HIT ANOTHER CAR. IT ONLY HAPPENED WHILE PARKING, TRAFFIC OR DRIVE TROUGHS AT LOW SPEEDS","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11132847,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2018","dateComplaintFiled":"10/02/2018","vin":"1GNSCJKC2FR","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"VACUUM PUMP WENT OUT WHILE DRIVING ON THE TURNPIKE AND THE BRAKES LOCKED UP","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11129140,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2018","dateComplaintFiled":"09/12/2018","vin":"1GNSKGKC4GR","components":"SERVICE BRAKES","summary":"WHEN TRYING TO STOP FROM A COAST, IN REVERSE OR MOVING FORWARD THE VEHICLE IS VERY HARD TO STOP, BRAKE PEDAL WILL NOT PUSH DOWN.  I WAS TOLD THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED, OTHER PEOPLE WITH THIS VEHICLE HAVE HAD THE SAME ISSUE.  FIRST HAPPENED IN SCHOOL PICK UP LINE COULD HAVE EASILY HIT A CHILD OR ANOTHER VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11118725,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/03/2018","dateComplaintFiled":"08/09/2018","vin":"1GNSKHKC3GR","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE AXLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 40,000. *TT  I PASSENGER LATER WENT TO ER FOR WORKUP DUE TO HEAD INJURY. MANUFACTURER WAS CONTACTED. UPDATED 10/15/18*JB","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11091922,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"05/04/2018","vin":"1GNSCJKC6GR","components":"UNKNOWN OR OTHER","summary":"POWER RUNNING BOARDS INTERMITTENTLY FAIL TO OPEN/CLOSE AS DESIGNED.  THE BOARDS ON EITHER VEHICLE SIDE MAY PARTIALLY/FULLY OPEN AND OR CLOSE.  THIS IS A TRIPPING/FALLING ISSUE AND SEVERAL PROFESSIONAL REPAIRS TO CORRECT HAVE RESULTED IN NO CORRECTIONS TO DEFECT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11083511,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2018","dateComplaintFiled":"04/05/2018","vin":"1GNSKJKC4GR","components":"UNKNOWN OR OTHER","summary":"ATTACHED ARE IMAGES FROM THE IN-VEHICLE SCREEN OF OUR REAR-VIEW CAMERA AT NIGHT. WE ARE UNABLE TO SEE ANYTHING (ROW OF CARS, ROADS, DRIVEWAY, TRAFFIC, ETC) DUE TO THE LARGE RED BLURRY AREA. WE LIVE IN A RURAL AREA WITHOUT STREET LIGHTS SO THE REAR-VIEW CAMERA IS ESSENTIAL BUT THE CAMERA IS INEFFECTIVE ANYWHERE..THE CAMERA WAS CHECKED BY OUR DEALER AND FOUND TO BE \"WORKING.\" IT WAS A DAYTIME APPOINTMENT DURING WHICH THE CAMERA IS CLEAR.. WE CONTACTED CHEVY DIRECTLY; THEIR FINAL EMAIL STATED \"PER OUR DISTRICT MANAGER OF AFTERSALES, THE GLARE IS FROM THE LIGHTS/ BRAKE LIGHTS. IT HAS BEEN DETERMINED THAT THE VEHICLE IS OPERATING AS DESIGNED\". SURELY A VEHICLE SHOULD NOT BE DESIGNED TO OBLITERATE NIGHT VISION DRIVING. AT NIGHT THE CAMERA IS USELESS AND POSES A SERIOUS SAFETY ISSUE. ONE IMAGE IS OUR DRIVEWAY WHICH WE CANNOT SEE UNLESS WE LOWER THE DRIVER'S SIDE WINDOW TO FOLLOW THE EDGE. THE OTHER IMAGE IS FROM OUR DRIVEWAY ONTO OUR ROAD.THE IMAGE IS THE SAME ON ANY ROAD OR LOT. CHEVROLET SEEMS CONTENT TO LEAVE THIS HAZARDOUS SITUATION AS IS AND REFUSES TO FIX OR REPLACE THE CAMERA. SURELY  SOME TECHNOLOGY EXISTS TO REMEDY THIS PROBLEM. WE ARE HOPING HAT YOU CAN ACT UPON THIS.WE CANNOT EMPHASIZE STRONGLY ENOUGH HOW DIFFICULT NIGHT DRIVING IS WITH THE CAMERA AS IS.   WE CAN FURNISH MORE IMAGES (PARKING LOTS, ETC) BUT THEY ARE ALL THE SAME. RAIN MAKES IT WORSE. DEPTH PERCEPTION IS NON-EXISTENT.  WE ARE WILLING  TO HAVE ANYONE LOOK AT OUR VEHICLE IF THAT HELPS. THE DRIVEWAY PHOTO WAS TAKEN 2/28/2018 AT 7:33 PM  THE SECOND IMAGE WAS AT 7:44 PM AT THE DATE NOTED. THANK YOU.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11075730,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2018","dateComplaintFiled":"03/01/2018","vin":"1GNSKHKC6GR","components":"SERVICE BRAKES","summary":"VACUUM BOOSTER WENT COMPLETELY BAD AT 49,000 MILES THERE IS NO SAFETY RECALL ON THIS ISSUE AND THIS CAN CAUSE YOUR BRAKES TO NOT WORK, MAKES THEM EXTREMELY HARD TO PUSH EXERTING ALL YOUR STRENGTH TO GET THE BREAKS TO WORK. THE FIRST TIME THIS HAPPENED WAS WEEKS AGO AT A STOP LIGHT WHEN THE BREAKS QUIT WORKING, I NEARLY HIT THE CAR IN FRONT OF ME. I TOOK IT IMMEDIATELY TO LES SCWAB AND THEY SAID THE VACUUM BOOSTER WAS OUT AND TO TAKE IT TO THE DEALER. GM INFORMED ME THAT IT'S NOT COVERED UNDER THE WARRANTY. I HAD TO PAY OUT OF MY POCKET TO FIX AND ISSUE THAT SEVERAL PEOPLE HAVE REPORTED AND I JOINED A CLASS ACTION LAWSUIT WITH OTHER OWNERS OF 2015-2016 CHEVY SUBURBAN ALL WITH UNDER 50K MILES SOME HAD THIS ISSUE AT 20K MILES. GM IS AWARE OF THE ISSUE AND CONTINUES TO DO NOTHING ABOUT THE PROBLEM PUTTING PEOPLES LIVES IN DANGER EVERYDAY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11073452,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/12/2017","dateComplaintFiled":"02/18/2018","vin":"","components":"AIR BAGS,SEAT BELTS,SERVICE BRAKES","summary":"I HAD A VERY BAD ACCIDENT IN DEC 05,  2017  TROUGHT THE HIT , THE HIT WAS SO STRONG , AND THE AIRBAGS DID NOT OPEN FOR ME AND MY FRIEND, SHE HIT HER HEAD AND KNIE ON THE BOARD  I HAD CARDIAC CONTUSION HAD TO STAY AT THE HOSPITAL  POLICE WAS SURPRISE  THAT THE AIRBAG DID NOT GO ON, AND THE HOSPITAL","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11073454,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2017","dateComplaintFiled":"02/18/2018","vin":"","components":"SERVICE BRAKES","summary":"SOME TIME WHEN I BRAKE, THE CAR DO NOT STOP IMMEDIATELY IS SLIGHTING BEFORE STOPPING BY SHORT BRAKE,  AND BACKWARD DRIVING THE CAR DO NOT WANT TO STOP AND AFTER, DRIVING AGAIN REGULARLY IS FINE I HAD THE CAR IN SERVICE THEY SAY THE CAR IS FINE...........I TOUGH MAYBE I HAVE TO RENEW THE BRAKE BUT NO BRAKE ARE FINE  THIS PROBLEM BEGAN ON JANUARY 1017 UNTIL NOW, BUT  IN PERIOD OF COMING AND GO  I ASK THE SERVICE IS ANY RECALLS? THEY TOLD ME\" SUBURBAN DO NOT HAVE ANY \"RECALLS\"","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11040482,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2017","dateComplaintFiled":"10/27/2017","vin":"1GNSCGEC5GR","components":"AIR BAGS,SEATS","summary":"THE VICHCLE CHEVROLET SUBURBAN LS 2016 I BOUGHT 6/26/2016 . AFTER 5,000 MILES AIR BAG LIGHT ON ALL THE TIME. THEN I WENT THE DEALER . THEY FIXED. AGAIN THE PROBLEM ACCRUE. THEY SENT AIR BAG RECAL NOTICE LETTER. THEN THEY FIXED. FOR WHILE IT WAS OK. THEN AGAIN THE AIRBAG LIGHT ON AND OFF LIKE THIS. THEN I WENT THE DEALER I SHOW THE PICTURE THE AIR BAG LIGHT IS ON ALL THE TIME. THEY SAID WE CAN NOT DO NOTHING. IF YOU WANT FIX YOU HAVE TO PAY. I TOLD THE WE BOUGHT BRAND NEW VICHCLE. I TOLD THEM YOU GUYS SOLD THE DEFECTED VICHCLE. SO THE CHARGED $134. SOME PIN BEND WE STRAIGHT. AFTER 2 DAY AGAIN AIR BAG ON PERMANENTLY. I WENT THE DEALER AGAIN THEY SAID SOMETHING. I WAS NOT HAPPY I BOUGHT THIS VICHCLE. MY HUSBAND AND DEALER SO MANY TIME LOTS OFF ARGUMENTS. THE DEALER DON'T WANT LISTEN. WE CALLED GM COMPANY. THEY ALSO DIDN'T NOT CARE ABOUT US.THE OTHER PROBLEM BACK SEAT REAR PASSENGER SEAT AGASMENT BROKEN. WE FIGHT WITH THEM THEY CHANGED. AFTER MONTH AGAIN IT WAS BROKEN. AGAIN I WENT THE DEALER. THEY SAID WE CAN'T DO ANYTHING. CONTACT GM THEY ALSO DIDN'T HELP. STILL THE SAME  PROBLEM I HAVE.  I DON'T REMEMBER WHICH MONTH IT'S START. I THINK JANUARY MIDLE OF THE MONTH. THE DEALER SHIP HAVE A EVIDENCE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11035208,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2017","dateComplaintFiled":"10/20/2017","vin":"1GNSKHKC7GR","components":"TIRES","summary":"DRIVING ON A HIGHWAY AND SLOWING DOWN TO EXIT OFF THE HIGHWAY WHEN MY CAR STARTED SHAKING AND I REALIZED I HAD A FLAT TIRE FOR THE SECOND TIME IN FOUR MONTH.  DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BREAK APART.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CROSSCONTACT LX20","size":"P275/55R20 111S","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11035295,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2017","dateComplaintFiled":"10/20/2017","vin":"1GNSKHKC7GR","components":"WHEELS","summary":"TWO OF MY FOUR CONTINENTAL CROSSCUT LX 20 DOT A321 WBDE 2516 BLEW OUT WHILE DRIVING.  JUNE 21, 2017 GOING STRAIGHT ON A RESIDENTIAL ROAD AT 25 MPH  AND  ON OCTOBER 18, 2017 SLOWING DOWN ON HIGHWAY TO EXIT A RAMP GOING 55MPH. BOTH INSTANCES THE DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BLOW OUT.  I HAVE OWNED THREE SUBURBANS AND HAVE NEVER HAD A TIRE BLOW OUT UNTIL PURCHASING THIS CAR IN JULY OF 2016.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11035296,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2017","dateComplaintFiled":"10/20/2017","vin":"1GNSKHKC7GR","components":"WHEELS","summary":"TWO OF MY FOUR CONTINENTAL CROSSCUT LX 20 DOT A321 WBDE 2516 BLEW OUT WHILE DRIVING.  JUNE 21, 2017 GOING STRAIGHT ON A RESIDENTIAL ROAD AT 25 MPH  AND  ON OCTOBER 18, 2017 SLOWING DOWN ON HIGHWAY TO EXIT A RAMP GOING 55MPH. BOTH INSTANCES THE DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BLOW OUT.  I HAVE OWNED FOR SUBURBANS AND HAVE NEVER HAD A TIRE BLOW OUT UNTIL PURCHASING THIS CAR IN JULY OF 2016.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11035288,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2017","dateComplaintFiled":"10/20/2017","vin":"1GNSKHKC7GR","components":"TIRES","summary":"DRIVING DOWN A RESIDENTIAL ROAD WHEN TIRE BLEW OUT.    DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BREAK APART.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CROSSCONTACT LX20","size":"P275/55R20 111S","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11030444,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2017","dateComplaintFiled":"09/29/2017","vin":"1GNSKHKC6GR","components":"POWER TRAIN","summary":"EXCESS PLAY AT DIFFERENTIAL  CAUSING CLUNKING NOISE WHEN SHIFTING INTO GEAR, WHEN GIVING GAS AFTER LETTING GO OF GAS PEDAL AT CRUISING , AND WHEN SLOWING DOWN WITHOUT BREAKING.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11023807,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2016","dateComplaintFiled":"09/16/2017","vin":"1GNSKJKC4GR","components":"VISIBILITY/WIPER","summary":"WINDSHIELD WASHER SYSTEM ONLY SPRAYS THE VERY BOTTOM OF WINDSHIELD AND CLEANS THE BOTTOM OF THE WINDSHIELD COMPLETELY SMEARING THE REMAINING PORTION MAKING IT DIFFICULT IF NOT IMPOSSIBLE TO DRIVE AND SEE THE ROAD AND OBJECTS CAUSING A SIGNIFICANT SAFETY ISSUE FOR OCCUPANTS OF THIS VEHICLE AS WELL AS THE TRAVELING PUBLIC.  I FOUND THIS DEFECT WHILE TRAVELING AT HIGHWAY SPEEDS. I ATTEMPTED TO INCREASE SPEED TO NO AVAIL.  IVE MADE SEVERAL INQUIRIES TO THE DEALERSHIP AND TO CORPORATE WITH NO RESOLUTION OR SUGGESTIONS.  THE DEALERSHIP DID BRING A SAME TYPE VEHICLE, YEAR AND MODEL, AND PLACED IT ALONG SIDE MY VEHICLE AND THE WINDSHIELD WASHER SYSTEM OPERATE IDENTICAL TO MINE.  THIS DEFECT WAS REPORTED TO THE DEALERSHIP SHORTLY AFTER I PURCHASED.  ALL DOCUMENTATION IS IN DEALER AND CORPORATE COMPUTORS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11023344,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2017","dateComplaintFiled":"09/13/2017","vin":"1GNSKHKC5GR","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT WAS WHEN THE VEHICLE DIED ON A HIGHWAY WITH 2 CHILDREN IN THE CAR. PLEASE SEE ATTACHED WORK HISTORY FOR THE VEHICLE","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11010738,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2017","dateComplaintFiled":"07/26/2017","vin":"1GNSKJKC7GR","components":"SUSPENSION,STRUCTURE,WHEELS","summary":"CAR SHAKES AT SPEEDS OVER 65MPH WITH NO SOLUTION FROM DEALER OR CHEVROLET AFTER MULTIPLE TRIPS TO DEALER FOR A PERMANENT REPAIR. OR RESPONSE FROM CHEVROLET CUSTOMER SERVICE","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11004938,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2017","dateComplaintFiled":"07/12/2017","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND BEGAN TO SHAKE. THE VEHICLE WAS TOWED TO ED BOZARTH CHEVROLET OF LAS VEGAS, NEVADA WHERE IT WAS DIAGNOSED THAT THE FUEL LINE VAPOR LOCK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. BOTH THE DEALER AND THE MANUFACTURER ADVISED THE CONTACT TO USE \"91 OCTANE FUEL ONLY\" IN THE VEHICLE. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11002968,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2016","dateComplaintFiled":"07/04/2017","vin":"1GNSKHKC9GR","components":"STEERING","summary":"I CONSTANTLY HAVE TO TURN THE STEERING WHEEL (ADJUSTING) FROM SIDE TO SIDE IN ORDER TO MAINTAIN A STRAIGHT DIRECTION, EVEN WHEN THE ROAD IS STRAIGHT.  IT IS ESPECIALLY NECESSARY WHEN DRIVING ON HIGHWAYS.  THE ONLY TIME I DON'T HAVE TO CONSTANTLY CORRECT THE STEERING IS WHEN THERE IS A CONSTANT SIDE WIND FROM ONE SIDE.  IT IS AS IF I'M DRIVING A HIGH MILEAGE VEHICLE WITH WORN STEERING COMPONENTS.  THE ISSUE HAS PERSISTED FROM DAY ONE WHEN THE VEHICLE WAS BOUGHT NEW.  THIS IS MY FOURTH SUBURBAN, AND THE FIRST TIME I HAVE THIS ISSUE.  I HAVE BEEN INFORMED THAT THE FIRST THREE SUBURBAN'S HAD HYDRAULIC P/S; AND THAT THIS SUBURBAN HAS ELECTRONIC P/S.  I HAVE COMPLAINED TO THE DEALERSHIP MULTIPLE TIMES, AND BEEN TOLD THERE IS NOTHING THEY CAN DO ABOUT IT.  I HAVE ALSO REPORTED IT TO GM UNDER CASE NUMBER 8-3065886402.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10994037,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2017","dateComplaintFiled":"06/08/2017","vin":"1GNSKJKC1GR","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"I HAVE EXPERIENCED MY RADIO AND STEERING CONTROLS FAIL TO RESPOND TO TOUCH, DISCONNECT FROM PHONE CALLS, MY CRUISE CONTROL HAS STOPPED WORKING ON SEVERAL OCCASIONS AND IS NOW INTERMITTENT. THE VEHICLE'S LANE DEPARTURE ASSIST IS INTERMITTENT AS WELL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10990747,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2017","dateComplaintFiled":"05/20/2017","vin":"1GNSKHKC0GR","components":"UNKNOWN OR OTHER","summary":"AC CONDESER WENT OUT AND THE DEALERSHIP COULD NOT REPAIR , THEY SAID THERE WAS A NATIONAL WAIT LIST FOR THE CONDENSER THAT FIT THESE VEHICLES","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10970605,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2017","dateComplaintFiled":"04/04/2017","vin":"1GNSKHKC5GR","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"THE DISPLAY MODULE WAS REPLACED. THEN THE HEAT WOULDN'T WORK SO THE ENTIRE DISPLAY SCREEN WAS REPLACED. THERE IS A GRINDING / VIBRATION THAT HAS NOT BEEN DIAGNOSED. FEELS LIKE IT SLIPS. IT ALSO GOT STUCK IN AN ACCELERATION AND THE BRAKES WOULDN'T WORK.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10965728,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2017","dateComplaintFiled":"03/13/2017","vin":"1GNSCJKC3GR","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10958948,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2017","dateComplaintFiled":"03/06/2017","vin":"1GNSCHKCXGR","components":"UNKNOWN OR OTHER","summary":"MY SUBURBAN IS LESS THAN 10 MONTHS OLD AND THE SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY AT 65-70 MPH.  IT WAS NOT DUE TO THE ENVIRONMENT BECAUSE THE GLASS BUBBLED UPWARD AND BLEW OUT.  GENERAL MOTORS/CHEVROLET REFUSES TO REPAIR THE SUNROOF STATING THAT IT IS NOT UNDER WARRANTY.  AGAIN, MY VEHICLE IS 10 MONTHS OLD, AND HAS 25,000 MILES ON IT.  I DID NOT WANT A SUNROOF DUE TO THE NATIONWIDE ISSUES OF THE GLASS EXPLODING WHILE DRIVING, OR EVEN WHILE SITTING IN THE DRIVEWAY; HOWEVER, GM/CHEVROLET FORCES THE SUNROOF UPON YOU WITH THE NAVIGATION AND DVD PLAYER PACKAGE.  NOT ONLY IS THIS A HUGE SAFETY HAZARD FOR MY FAMILY AND I, IT IS ALSO A SAFETY HAZARD FOR OTHER MOTORISTS ON THE ROAD.  UPON THE EXPLOSION, IT SOUNDED LIKE A GUN SHOT AND STARTLED ALL PASSENGERS AND CAUSED A DISTRACTION WHILE BEHIND THE WHEEL.  GM/CHEVROLET STATED THAT I NEED TO FILE A CLAIM WITH MY AUTO INSURANCE.  I DON'T SEE HOW A MANUFACTURER DEFECT IS MY FAULT.  WITH NATIONWIDE CLASS ACTION LAWSUITS, ON EXPLODING SUNROOFS, YOU WOULD THINK THE MANUFACTURERS WOULD BE HELD ACCOUNTABLE FOR PRODUCING DEFECTIVE AND UNSAFE PRODUCTS.  IN MY OPINION, SUNROOFS NEED TO BE BANNED FROM MANUFACTURING DUE MAINLY TO THE HIGH RISKS THEY IMPOSE ON MOTORISTS AND THEIR PASSENGERS. USE TO, THE ONLY ISSUE WITH SUNROOFS WAS THE INCREASED POTENTIAL FOR LEAKING.  NOW, WITHIN THE PAST 6 YEARS, WE HAVE TO WORRY ABOUT BEING PUT AT RISK FOR SPONTANEOUS EXPLOSIONS, AT NOT FAULT OF THE DRIVER.  I WANT GENERAL MOTORS HELD ACCOUNTABLE! HAD MY CHILDREN AND I BEEN SERIOUSLY INJURED WHO WOULD HAVE BEEN HELD RESPONSIBLE THEN? EVEN IF THE MANUFACTURER REPAIRS MY SUNROOF, MY FAMILY AND I ARE STILL AT AN INCREASED RISK FOR SHARDS OF GLASS TO SPONTANEOUSLY START FALLING ON US AND FLYING INTO OUR FACE AND EYES.  FORTUNATELY, ON THIS OCCASION, MARCH 5, 2017, I HAD THE SUNSHADE CLOSED, WHICH PREVENTED SERIOUS HARM.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10957559,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2017","dateComplaintFiled":"02/28/2017","vin":"","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: 275/55R20 111S. WHILE DRIVING 55 MPH, THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 15,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CROSSCONTACT LX20","size":"P275/55R20 111S","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":10935381,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2016","dateComplaintFiled":"12/15/2016","vin":"1GNSKJKC2GR","components":"UNKNOWN OR OTHER","summary":"OUTSIDE TEMPERATURE. IN SNOW, AIR FLOW TO THE SENSOR IS APPARENTLY BLOCKED AND THE TEMPERATURE READS 33, THE TEMPERATURE OF SNOW RATHER THAN OUTSIDE TEMP. . I WAS GOING FAR TOO FAST LAST WEEKEND SINCE IT TURNS OUT THE TEMPERATURE WAS ACTUALLY IN THE MID-20'S AND I COULD HAVE HAD A DISASTROUS ACCIDENT. I WAS OUT OF SNOWING CONDITIONS AND THOUGHT THE ROADS WERE JUST WET.  THE ERROR WILL PERSIST SO LONG AS THERE IS SNOW ON THE FRONT OF THE CAR THIS DOES NOT HAVE TO BE THE CASE: OUR PREVIOUS 2001 SUBURBAN GAVE ACCURATE MEASUREMENTS UNDER ALL CONDITIONS, THUS CATCHING ME OFF-GUARD. .     THIS IS A DANGEROUS PROBLEM AND HOPEFULLY CAN BE EASILY FIXED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10934105,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2016","dateComplaintFiled":"12/09/2016","vin":"1GNSCGKC4GR","components":"VISIBILITY,STRUCTURE,UNKNOWN OR OTHER","summary":"WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A DRONING SOUND LIKE A WINDOW BEING DOWN.  SOME REFER TO IT AS BOOMING/ TUNNELING NOISE.  MINE STARTS AT AROUND 45 MPH.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10925132,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2016","dateComplaintFiled":"11/09/2016","vin":"","components":"STRUCTURE","summary":"TL* THE CONTACT RENTED A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE CLOSED INDEPENDENTLY ON THREE OCCASIONS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 28,952.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10924917,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2016","dateComplaintFiled":"11/08/2016","vin":"1GNSCGEC2GR","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"I JUST PURCHASED THIS VEHICLE A MONTH AGO AND ALREADY RECEIVED A RECALL FOR THE SOFTWARE AIRBAG ISSUE. I TRADED MY 2010 CHEVY SUBURBAN FOR THIS NEW ONE AND HAVE NOTICED THAT THE MOMENT I GET ONTO THE FREEWAY AND START TO ACCELERATE THE CAR STARTS TO VIBRATE SO BAD THAT ANYTHING IN THE MIDDLE CONSOLE STARTS TO RATTLE AND THE CONSOLE WILL SPILL ANY DRINKS SITTING THERE IN THE CUPHOLDERS. I HAVE OWNED CHEVY VEHICLES ALL MY LIFE AND AM VERY ANNOYED THAT THIS IS HAPPENING. SOMETHING IS SERIOUSLY WRONG. I ALSO JUST NOTICED THAT THERE IS A RECALL FOR THE SUSPENSION RECALL 42190 AND PARTS ARE NOT AVAILABLE AT THIS TIME I JUST BOUGHT THIS VEHICLE IN SEPT 2016 AND IT ONLY HAS 800 MILES ON IT AND NOTICES WENT OUT MAY-JUNE 2016 AND I WAS NOT MADE AWARE WHEN I PURCHASED THIS VEHICLE. I WILL ALSO TALK TO THE DEALERSHIP ACCORDING TO THIS RECALL THE VEHICLE SHOULD NOT BE DRIVEN UNTIL ITS FIXED. WHO WAS GOING TO TELL ME THIS HAD I NOT LOOKED IT UP AND NOT DRIVING IT IS IMPOSSIBLE ITS OUR ONLY VEHICLE AND WERE A FAMILY OF 7. FOUR OF THOSE ARE MY BABIES. I ALSO WILL BE TAKING IT IN DUE TO THE RECALL 16007. THE VIBRATION OF THE VEHICLE WILL ALSO BE DISCUSSED AS WELL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10914447,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2016","dateComplaintFiled":"10/07/2016","vin":"1GNSCHKC6GR","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"WHILE DRIVING VEHICLE GOES INTO \"ENGINE POWER IS REDUCED MODE\" PREVENTING ANY ACCELARATION.  ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED.  IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED.  THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTED BEFORE THERE IS ANY SORT OF POWER/ACCELERATION TO CROSS THE ROAD.  A VERY DANGEROUS SITUATION ESPECIALLY IF YOU CANNOT EASILY PULL TO THE RIGHT SIDE OF THE ROAD OUT OF HARMS WAY.  THIS HAS HAPPENED 3 TIMES WITH A BRAND NEW 2016 CHEVY SUBURBAN.  RESULTING IN A CLOSE CALL TO AN ACCIDENT.  WHEN GETTING TOWED THE VEHICLE DIDN'T HAVE ENOUGH POWER TO DRIVE UP THE TOW TRUCK BED AND HAD TO BE WINCHED UP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10910687,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2016","dateComplaintFiled":"09/29/2016","vin":"1GNSCGKC9GR","components":"UNKNOWN OR OTHER","summary":"I OWN A2016 SUBURBAN AND ITS SEEM TO HAVE A VIBRATION WHEN I'M DOING 35 TO 45 MILES ,TOOK SUBURBAN TO DEALER AND THEY TOLD ME THAT NEED IT BALANCE ON TIRES, I PAY 19.99 FOR THE BALANCE AND THE PROBLEM STILL THERE.ITS THERE ANYTHING I NEED TO DO TO GET THIS PROBLEM SOLVE.?","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10909343,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2016","dateComplaintFiled":"09/23/2016","vin":"","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE SEAT BELTS WOULD NOT LATCH INTO THEIR HARNESSES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10905691,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2016","dateComplaintFiled":"09/12/2016","vin":"1GNSKJKC2GR","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE THE VEHICLE ACCELERATED, THE REAR MIDDLE SEATS UNLATCHED AND CLOSED. AS A RESULT, THE PASSENGERS COULD BE INJURED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10870311,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2016","dateComplaintFiled":"05/23/2016","vin":"1GNSKJKC8GR","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"I OWN A 2016 CHEVY SUBURBAN LTZ PURCHASED FEB 29, 2016.  IT IS NOW AT THE DEALER AND FOR A SECOND TIME DEALING WITH A VIBRATION ISSUE STARTING AT APPROXIMATELY 43 MPH AND CONTINUING TO WORSEN AS SPEED INCREASES.  THE TIRES HAVE BEEN ROAD FORCED BALANCE BUT VIBRATION IS STILL PRESENT.  THIS IS THE SECOND SUBURBAN WITH ISSUES, THE 2015 I HAD WAS SO PROBLEMATIC THAT GM DID TRADE ASSISTANCE TO GET ME OUT OF IT, BUT IT STILL COST ME MONEY.  THE CURRENT 2016 SUBURBAN AS ONLY 1600 MILES ON IT AND VIBRATION ISSUES BEGAN AT APPROXIMATELY 900 MILES.  I CANNOT DESCRIBE THE INCONVENIENCE AND FRUSTRATION I AM EXPERIENCING FOR A VEHICLE COSTING MORE THAN $70,000.  GM KNOWS THERE IS A PROBLEM AND THEIR LACK OF FIXING IT OR ADDRESSING IT IS NOTHING SHORT OF CRIMINAL THEFT.  THEY TAKE PEOPLE'S MONEY KNOWING THEIR VEHICLES ARE SUB-STANDARD THEN RELEGATE ME TO A PATHETIC LOANER VEHICLE, TELL ME IT IS \"NORMAL\" AND IN THE END TOSS A LITTLE MONEY FOR \"TRADE ASSISTANCE\" RESULTING IN ANOTHER PROBLEMATIC ISSUE.  I BEG AND IMPLORE YOU AS THE FEDERAL REGULATORY AGENCY TO MAKE GM ACCOUNTABLE IMMEDIATELY.  EITHER FORCE THEM TO IMMEDIATELY FIX THESE VEHICLES, FORCE THEM TO BUY THEM BACK AT FULL PURCHASE PRICES AND STOP THEM FROM SELLING THEM IMMEDIATELY.  FRANKLY, THIS ISSUE IS THE SAME AS VW WITH TDI ENGINES EXCEPT THAT GM IS NOT COVERING IT UP AND FEDS ARE NOT FORCING THE HAND.  HELP PROTECT THE MONEY AND LIVES OF US CITIZENS.  THERE HAVE BEEN NUMEROUS COMPLAINTS!","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10850219,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2015","dateComplaintFiled":"03/17/2016","vin":"1GNSCJKC3GR","components":"STRUCTURE","summary":"2016 CHEVROLET SUBURBAN THE ROOF IS COMING LOSE FORM THE ROOF BOWS.  THERE IS A BAD VIBRATION THROUGHOUT THE WHOLE VEHICLE CAUSING IT TO WONDER THE ROAD.  THERE IS A WIND BUFFERING NOISE IN THE VEHICLE THAT IS CAUSING ME SEVERE HEADACHES AND EARS TO POP.  IT IS ALSO AFFECTING MY CHILDREN AS THEY CRY MORE THAN NORMAL WHEN WE GO FOR RIDES IN THIS VEHICLE.  THE WIND BUFFERING NOISE IS AFFECTING MY HEALTH AND WELL BEING.  THE REAR END IS MAKING NOISE IN MY VEHICLE.  MY DASH IS RATTLING EXTREMELY BAD AND A PIECE FELL OUT OF THE BOTTOM OF THE DASH AND HIT MY 2 YEAR OLD DAUGHTER ON THE HEAD AS SHE WAS LAYING IN THE FLOORBOARD WHILE PARKED AT A SOFTBALL PRACTICE.  THE PIECE THAT FELL OUT AND HIT HER ON THE HEAD DID NOT EVEN BELONG IN THE DASH TO BEGIN WITH.  THE VEHICLE FEELS LIKE ALL FOUR TIRES ARE OUT OF BALANCE.  THE DOOR PANELING IS COMING LOOSE FROM THE DOOR AND THE DOOR MAKES A SQUEAKING AND POPPING NOISE WHEN IT OPENS AND CLOSES.  ALL OF THESE PROBLEMS ARE WELL KNOWN PROBLEMS AND GM IS DOING NOTHING TO REPAIR THE ISSUES THAT IS WORKING.  ALSO, THE RUNNING BOARDS (POWER DEPLOYABLE) RATTLE REAL BAD FROM THE LIGHT THAT IS IN THE BOTTOM OF THEM.  OH, THIS DOES NOT INCLUDE THE ELECTRICAL ISSUES THIS VEHICLE IS HAVING.  THE BACK LIFT GATES SOUNDS LIKE IT IS ABOUT TO CAVE THE VEHICLE IN WHEN IT SHUTS.  IT SHAKES THE WHOLE VEHICLE AND IT SHOULD NOT DO THAT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10822503,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2016","dateComplaintFiled":"01/27/2016","vin":"1GNSKJKC2GR","components":"UNKNOWN OR OTHER","summary":"WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A BOOMING/ TUNNELING NOISE BETWEEN THE SPEEDS OF 45 MPH AND 60 MPH AND EXPERIENCING PRESSURE IN MY EARS FROM SOME SORT OF PRESSURE CREATED IN THE VEHICLES CABIN. THE PRESSURE IS VERY UNCOMFORTABLE.  DEALER DOES CAN NOT GET DIRECTION FROM GM ON HOW TO ADDRESS THE ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]}]}