{"count":140,"message":"Results returned successfully","results":[{"odiNumber":11751425,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2024","dateComplaintFiled":"07/19/2026","vin":"1GNSKHKC9HR","components":"ELECTRICAL SYSTEM","summary":"The infotainment system started taking ghost inputs. We replaced the screen and the ghost inputs are still there. The Human interface module has gone bad. There are many reports of this happening to chevys of similar years. Chevy dealership told me we need to replace the whole system for over $1200. I first started having this problem in 2024. It changes radio stations, moves the display screen, and tries to activate other buttons on the screen. Has also tried to call onstar.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11746786,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/26/2026","vin":"1GNSKGKC5HR","components":"SERVICE BRAKES","summary":"when applying the brakes and come to a complete stop and when you try to apply the brakes you have no power assist and when backing up if you apply the brakes more then once you have no power assist.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11744890,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2026","dateComplaintFiled":"06/17/2026","vin":"1GNSCHKCXHR","components":"POWER TRAIN","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop. There was no warning light illuminated. The contact attempted to accelerate, and the vehicle drove sluggishly as if the tires were flat. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission and motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11743335,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2026","dateComplaintFiled":"06/10/2026","vin":"1GNSKHKC4HR","components":"POWER TRAIN","summary":"I am writing to formally report a critical safety defect in the vehicle\u2019s transmission system. While driving, the vehicle began experiencing severe vibrations, accompanied by an abnormal increase in engine RPMs, while the vehicle failed to accelerate appropriately. The vehicle became unresponsive, limiting my speed to 15-20 mph. This forced me to make frequent stops every 6-7 minutes to allow the transmission to cool down, as the car would not sustain normal speeds. \u200bThis failure created an extremely dangerous situation on the highway. Due to the sudden loss of power and inability to maintain traffic flow, I was subjected to aggressive behavior from other drivers, who were honking, gesturing, and clearly endangered by my inability to accelerate. This transmission failure is a major safety hazard that renders the vehicle unreliable and dangerous to operate in any traffic condition. I am requesting an immediate investigation into this transmission defect and a permanent resolution from General Motors, as this issue poses a significant risk of causing a collision.  I spoke with the owner of AAMCO, and he showed me that they have 7 of these Chevy Suburbans, GMC Yukons, and Chevy Tahoes, Escalades, and they all have the same problem, the transmission needs to be replaced, and General Motors is not notifying car owners about this problem, but it should.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11740901,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/25/2026","dateComplaintFiled":"05/29/2026","vin":"1GNSKHKC5HR","components":"FUEL/PROPULSION SYSTEM","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel delivery system has failed. Specifically, the fuel lines are leaking at the connection point on the top of the fuel tank. The vehicle and the affected components are currently available for inspection upon request.  How was your safety or the safety of others put at risk? This defect poses an immediate fire and life-safety hazard. Because the fuel leaks while the vehicle is powered on, any spark or heat source could ignite the fuel tank, leading to a vehicle fire or explosion. Additionally, the cabin environment has become toxic; the concentration of gasoline vapors is so high that it causes physical illness. One of my children vomited due to the fumes. The vehicle is currently undrivable because the vapors are intoxicating and hazardous to the health of all occupants.  Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the leak has been inspected, reproduced, and confirmed by an independent service center.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle has not yet been inspected by the manufacturer, law enforcement, or insurance representatives.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or dashboard messages (such as a Check Engine Light) prior to or during the failure. The symptoms\u2014specifically a strong odor of raw gasoline\u2014first appeared four days ago. The intensity of the odor and the rate of the leak have increased significantly since the initial onset.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11740528,"manufacturer":"General Motors, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2026","dateComplaintFiled":"05/28/2026","vin":"1GNSCHKC7HR","components":"ELECTRICAL SYSTEM","summary":"On [XXX], our car was parked for 5 hours at a public marina. [XXX], Miami, Fl 33138. At 316 pm the MIami Dade Fire Rescue arrived promptly to  put out the car fire. There is a fire station on scene. It seems to have started at center console. We serviced the car 1/19/2026,  a thermostat in the engine. The engine was not the source of the fire. We also recieved a \"green\" clean check list on the car except to check tire pressure monitor. This electrical fire started center console. We had a minor glitch with the radio and navigation system at times, the original system. However we had a green check list in January, 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11729857,"manufacturer":"General Motors, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2026","dateComplaintFiled":"04/08/2026","vin":"1GNSKHKC4HR","components":"ENGINE","summary":"I was driving in [XXX]  on 1604 and the car was driving fine and out of nowhere. The car started shaking while on the highway for about seven8 seconds and then I heard an explosion smoke and fire. I pulled to the side. The car was on fire. The whole car was on fire within a minute or two I always took care of the car. Don\u2019t understand how that happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11714310,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/19/2026","dateComplaintFiled":"01/29/2026","vin":"1GNSKJKC9HR","components":"AIR BAGS","summary":"The contact owned a 2017 Chevrolet Suburban. The contact stated that while driving at 40 MPH, another vehicle crashed into the rear driver side of the vehicle, causing him to lose control of the vehicle, collided into the curb, and the two right side tires, both driver's and passenger tires, became blown and damaged. The contact mentioned that after colliding with the curb, he crashed into a tree, which caused the right passenger side rim to detach from the tire. The contact also mention from the impact the whole right passenger side of the completely crushed and was damaged. The contact stated that no air bags deployed in his vehicle. The contact stated that he sustained a concussion to the head from the driver side window, brushing of the right rib, and bruises on both left and right hands. Medical attention was required. The contact stated that a police report was filed. The vehicle was towed to City Towing. The manufacturer was notified of this failure, and they requested information from the contact regarding the accident.  The approximate failure mileage was 90,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11711690,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2026","dateComplaintFiled":"01/17/2026","vin":"1GNSKJKC8HR","components":"POWER TRAIN,ENGINE","summary":"Component or System Failure  The vehicle experienced two major mechanical failures. First, the transmission failed and required full replacement shortly after the expiration of the 60,000-mile powertrain warranty. At the time of this failure, the vehicle had approximately 61,000 miles. Second, at 100,119 miles, the engine suffered a catastrophic failure that required complete engine replacement.  Safety Risk  The transmission failure impaired normal drivability and created a safety risk due to reduced or unreliable propulsion, which could have resulted in loss of power while driving in traffic. The engine failure rendered the vehicle inoperable and could have posed a serious safety hazard if it had occurred while the vehicle was in motion, including sudden loss of engine power.  Problem Confirmation and Inspection  Both failures were diagnosed and confirmed by dealership service personnel, who determined that full replacement of the transmission and later the engine was necessary. The issues were identified through inspection and standard diagnostic procedures.   Warning Lamps or Symptoms  There were no clear, persistent, or meaningful warning lamps, messages, or symptoms that would have reasonably alerted the driver to an impending transmission failure prior to it occurring. Any warning indicators appeared at or immediately before the failure. Similarly, there were no significant warning signs that would have predicted the engine failure prior to the need for complete replacement.  Additional Information  Both the transmission and engine failed at relatively low mileage for major powertrain components. The transmission failure occurred just beyond the powertrain warranty threshold, and the engine required full replacement at 100,119 miles. . These failures suggest a potential defect or durability concern affecting critical powertrain systems.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11708229,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2024","dateComplaintFiled":"01/01/2026","vin":"1GNSCHKC9HR","components":"ENGINE","summary":"Had to have all lifters replaced even after its a known issue with the manufacturer i had to pay out of pocket with no recall","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11705830,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2025","dateComplaintFiled":"12/18/2025","vin":"1GNSKJKC9HR","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"While driving, the vehicle has repeatedly experienced sudden loss of power and electrical failures without warning. During these events, the dashboard flickers, warning messages appear, and the vehicle shuts off or goes into reduced power mode. When this occurs, steering becomes extremely difficult, braking becomes stiff, and the vehicle cannot accelerate.  These incidents have happened multiple times in different driving situations, including:  At stoplights  While pulling into intersections  Backing out of parking spaces  Driving on public roads, including dark rural roads  Driving with my three minor children in the vehicle  On at least one occasion, the vehicle shut off while pulling onto a road with oncoming traffic, leaving us stopped in the roadway with no power and limited steering/braking. This created an immediate and serious risk of collision. The vehicle eventually restarted after several attempts.  The problem has occurred repeatedly over many months. Multiple independent repair facilities have attempted to diagnose and repair the issue, but no definitive cause has been identified, and the failures continue. The vehicle has had numerous electrical, sensor, engine, and powertrain-related repairs, yet the loss-of-power events persist.  Because the vehicle can suddenly shut down while in motion and compromise steering and braking, I believe this is a serious safety defect that could result in a crash, injury, or worse.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11692204,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"10/08/2025","vin":"1GNSCHKC7HR","components":"AIR BAGS","summary":"Warning light indicating front passenger airbag inflator which is at risk of exploding during a crash due to propellant degradation sending metal fragments into the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11690971,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2025","dateComplaintFiled":"10/02/2025","vin":"1GNSKHKC4HR","components":"SEAT BELTS","summary":"The passenger seat belt will no longer just click in.  In order for us to get it to latch, you have to push down on the red button as your pushing the seat belt in, then it will latch.    We bought this used and within 1-2 weeks this happened.   But other things happened with the engine and that took priority.   It was in the shop for almost 6 months.   I'm not sure if the dealer/ previous seller knew about it and they were able to \"fix\" it so it worked when we bought it.   (We are lied to on a lot of things)  I'm afraid that it might not hold up in a crash if it's not buckling right.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11687979,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"09/17/2025","vin":"1GNSKJKC2HR","components":"UNKNOWN OR OTHER","summary":"The factory exterior paint is failing.  Most notable on the hood, roof and back passenger side lower quarter panel area.  I just got an estimate to just repaint the hood through the dealership and it was over $3,000.00 (estimate attached) and ballpark estimate to repaint the entire car was around $10,000.000.   They indicated that they were not aware of any factory recalls for the failing paint.   I've heard that other car owners have experienced the same issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11669692,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2025","dateComplaintFiled":"06/27/2025","vin":"1GNSCJKC8HR","components":"STEERING,POWER TRAIN,ENGINE","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving 65 MPH, the vehicle started shuddering violently, prompting the contact to discontinue driving over 60 MPH. Additionally, the contact stated that there was an abnormal clicking sound while making right or left turns. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 122,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11665827,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2022","dateComplaintFiled":"06/09/2025","vin":"1GNSKHKC7HR","components":"ENGINE","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 25 MPH, the check engine warning light flashed, and the traction control warning light illuminated. The contact was able to pull over to the side road and contacted the dealer. The dealer advised the contact to not restart the vehicle. The vehicle was towed to the dealer, where it was diagnosed with lifter valves failure. The dealer determined that the two banks of lifter valves and the camshaft needed to be replaced. The contact stated that the vehicle was previously repaired under warranty for the same failure. The dealer provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the dealer for assistance in reducing the cost of the repair. The failure mileage was approximately 43,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11658880,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2025","dateComplaintFiled":"05/05/2025","vin":"1GNSKJKC8HR","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at undisclosed speeds, the vehicle hesitated to upshift while the accelerator pedal was depressed, and the vehicle experienced a loss of automotive power. Additionally, the contact stated that the vehicle failed to shift into the intended gear while the gear shifter was in use. An unknown warning light was illuminated. The vehicle was towed to a local service center, where it was diagnosed and determined that there were metal shavings in the engine, and the engine needed to be replaced. The vehicle was not repaired. The transmission had been replaced prior to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11658366,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2024","dateComplaintFiled":"05/02/2025","vin":"1GNSKHKC4HR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Sitting in my truck and everything just stopped working. Starter was still going even with the key out of the ignition and there was a burn smelling come from under the engine and the truck wouldn't Starter. Had to get it tow from my job. Till this day my truck is still down. Engine be replace and the dealership still don't know why it still wouldn't starter. Also before the electrical problem. Me and my family was come down the highway from a vacation and the engine when i lost acceleration to the engine.  The speed limit was 65 I can only do 25 because the engine lost acceleration.  I only had the truck for three months. People told me that there was recalls on engine problem with the Chevrolet suburban and Tahoe. I looked it up and it is for 2019 and up. So know i have to pay 3800 to replace everything.  I cant afford to replace anything I cant afford I use vehicle.  The dealership that I got the vehicle from is closed down because they was lemons to people know everyone is stuck with a vehicle that they still have to pay the bank. And can't drive there vehicle.  It's not right they have recalls on vehicles that are 2019 and up. I'm just looking for help. Because to be honest me and my family wouldn't be here because of the engine and electrical problem.  So can someone please look in to this from a sincere father, husband,  grandfather. The dealership name is Stratum auto group. 2050 Burlington-mount holly","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11651822,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"03/31/2025","vin":"1GNSKHKC6HR","components":"ENGINE","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated while the vehicle was taken for a routine oil change at the dealer, the check engine warning light illuminated. The vehicle received unknown repairs, and an unknown recall repair for the lifters was performed. The contact had retrieved the vehicle and several weeks later, while driving at 35 MPH, the check engine warning light illuminated. The vehicle was then towed to the deale,r where it was diagnosed with engine failure. The contact believed that the recall repair of the lifters had caused the engine failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11650489,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2025","dateComplaintFiled":"03/25/2025","vin":"1GNSKJKC8HR","components":"VISIBILITY","summary":"The contact owned a 2017 Chevrolet Suburban. The contact stated while driving 70 MPH on the highway, the contact and his wife noticed an abnormal odor coming from the air conditioning unit. The contact pulled over to a rest stop and exited the vehicle to inspect the front of the vehicle. The contact stated that the vehicle was still drivable, and the contact returned to the residence. An undisclosed dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed that the A/C condenser needed to be replaced. The vehicle was not repaired; however, the contact was informed that the dealer was waiting for approval from the manufacturer. The contact related the failure to the Special Coverage Adjustment: 17336(Air Conditioning Condenser (Combi-Cooler) Refrigerant Leak). The manufacturer was made aware of the failure and opened a case. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11637818,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2024","dateComplaintFiled":"01/22/2025","vin":"1GNSKJKC1HR","components":"POWER TRAIN","summary":"Transmission failed and needed to be replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11632187,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2024","dateComplaintFiled":"12/23/2024","vin":"1GNSKJKC0HR","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"When turning the car left, the power to the engine dies.  This also happens on many instances that the power has died to the engine mid drive on the road and hwy.  Suddenly the forward collision note appears on the dash and other warnings appear after and then the power dies to the engine.  Must stop and restart the engine for it to reset.  Yes, it is available for inspection.  While driving at high speeds the forward collision appears, and the car can suddenly die mid drive.  Even at highway speeds.  No, they claim that they cannot reproduce the issue.  It has been taken to the dealer at least 5 times   It appeared after seat heat function went out and was worked on","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11629053,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"12/05/2024","vin":"1GNSCHKC3HR","components":"POWER TRAIN","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving approximately 10 MPH, the vehicle lost motive power. The contact stated that while depressing the accelerator pedal, the engine revved; however, the vehicle failed to respond as needed. The vehicle was restarted, shifted to neutral(N) and then drive(D) and driven for a short while before the failure reoccurred. The vehicle was taken to a family members\u2019 residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 159,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11614651,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"09/14/2024","vin":"1GNSKHKC4HR","components":"STRUCTURE","summary":"Both back door rocker panels are rusting","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11612585,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2024","dateComplaintFiled":"09/04/2024","vin":"1GNSCHKC2HR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I purchased this car at CarZone in Riverside This April 2024.  I drove home with my kids in the dark and people kept honking. The lights and turn signals did not work. I took the car back in. The back up camera was broken, the safety system is broken, brakes are bad, they put two bald and all four tires with gummy plugs after I brought it back a fourth time.  The tires were not fixed. I found out driving on the highway with my daughter. My tires popped. I had to pay for all four to be replaced and the dealership will not take any of my calls.  I then had a check oil light. I took the car in. Pep boys discovered they had replaced the oil hose with a different one. It backed up into the engine. I paid for an oil change and was told to keep an eye on it and contact the dealership. They would not respond. I went back to pep boys be my car was completely out of oil one week later and my headlights kept dying and the car wont accelerate. They did another diagnostic and contacted the dealership and warranty saying it needs a new engine entirely. They sent an adjuster who said nothing was wrong and closed it. I have had to take the car back since. The liftgate is zip tied to the tail pipe. I am terrified to drive this car, especially the head light and brakes. I bought new tires bc the dealership would not help even though I have all the text messages they sent about the issues. It no longer accelerates the way it should and I have to put three quarts of oil minimum per week to keep it running at all. I am out so much money that I do not have and I cant drive an unsafe car with my babies in it. Upon further investigation I have found this dealership has done this to many people. I just need help getting them to take this car back or pay to fix it and to make sure they are following safety laws. I feel responsible to report this because I know I wish someone else had and it would be absolutely devastating if someone got injured in a vehicle sold by them.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11610785,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2023","dateComplaintFiled":"08/26/2024","vin":"1GNSKHKC0HR","components":"POWER TRAIN","summary":"6L80 transmission failure at only 82k miles.  This is a known Chevrolet fail point on all vehicles equipped with this transmission yet Chevrolet does nothing to recall or repair the issue.  Customer absorbs full cost of repair ($6k) and chevrolet acts like they know nothing about it.  This happens on the highway at speeds and vehicles suddenly have no drive putting occupants at risk of other traffic and trying to get off the roadway where there may be no safe zone to stop.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11609084,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2024","dateComplaintFiled":"08/16/2024","vin":"1GNSCGKC9HR","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The Active Fuel Management valves in cylinder 1,4,6&8 failed prematurely","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11607481,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2024","dateComplaintFiled":"08/09/2024","vin":"1GNSCHKC3HR","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated that the vehicle suddenly lunged forward while driving approximately 30 - 40 MPH. The contact was able to maintain control of the vehicle. There were no warning lights illuminated. The contact was able to continue driving with no additional failures. The next day while the vehicle was idling at a stop sign, the contact attempted to accelerate however, the RPM increased but the vehicle failed to move forward. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 150,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11605691,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"07/31/2024","vin":"1GNSKHKCXHR","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL INJECTORS are malfunctioning. Engine light has come on multiple times flashing and goes off. Took it to Ernie Lee's Service Center & told fuel injectors are not functioning properly. I will be glad to allow it to be inspected upon request because they all need to be replaced & told there's a bulletin out but Universal Chevrolet told me it EXCLUDES 2017 SUBURBANS.. It started around 100,000 miles & I only have 125,000 miles on it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11589080,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2024","dateComplaintFiled":"05/16/2024","vin":"1GNSCJKC3HR","components":"POWER TRAIN","summary":"Transmission failed at 82,000 miles. Had to be completely rebuilt. Paid $5,486.87 out of pocket. (see receipts attached)","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11577849,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2024","dateComplaintFiled":"03/17/2024","vin":"1GNSKHKC9HR","components":"VEHICLE SPEED CONTROL","summary":"Moisture in the APP sensor connectors causing reduced engine power code affecting acceleration randomly very dangerous on the road","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11577650,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2023","dateComplaintFiled":"03/15/2024","vin":"1GNSKJKC2HR","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"The first problem that happened with the 2017 Chevrolet Suburban was we were driving and the 1 of 2 brake boosters gave out.  We had to contact with customer service of Chevrolet of informed them about what happened.  We took the vehicle to a local dealership to have fixed, then after that we started to have problems with the transmission, fuel pump and the air ride.  With the transmission/electrical system you would be driving down the road, the next thing that you will know is that the door locks will lock then unlock, then the vehicle will would let a big amount of smoke out of the vehicle, and then the vehicle would power down to 20mph.  You would have to drive 20 for 5 miles until the vehicle would quit and you could drive normal.  I was going to go for my mandatory user maintenance and I did not get 2 miles out of town and the transmission went out of the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11570534,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2023","dateComplaintFiled":"02/07/2024","vin":"1GNSKJKC2HR","components":"SERVICE BRAKES, AIR,ELECTRONIC STABILITY CONTROL (ESC)","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 70 MPH, the vehicle was smoking from the rear, and the ABS failed to operate as designed, causing the wheels to lock-up. The contact stated that the failure occurred on several occasions. The service stabili-trak warning light was illuminated. The contact stated that the wheel speed sensor had failed. The contact took the vehicle to the dealer who stated that the transmission had failed.  The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 117,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11565892,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/16/2024","vin":"1GNSKHKC8HR","components":"POWER TRAIN","summary":"Transmission sudden failure. We were driving down the road when we suddenly lost all power to the wheels.  No ability to accelerate or maintain vehicle speed, only coast with the remaining speed we had like it was in neutral.  No warnings or trouble light, no noticeable symptoms ahead of time.  I would press the gas pedal and the engine would Rev high like it was in neutral.  I had just pulled out into the flow of traffic and the cars behind me soon had to all come to a stop because i lost accelaration and had nowhere to go with parked cars along the side of the road.  Luckily we were not on a really busy road and could eventually get out of traffic.  I can only imagine how bad it could have been if I was in the middle of highway traffic, or going up a snowy hill, or trying to cross a divided highway, etc.  The car had to be towed to the nearest dealership and is awaiting repair.  The dealer says the torque converter failed and subsequently damaged the transmission fluid pump and will require the entire transmission to be replaced and cost us over $6600.  It should be available for inspection but I guess you would need to contact Blaise Alexander Chevrolet of phillipsburg pa.  I don't know if anyone else has inspected it.  I suspect this is a very well known issue/defect. Other mechanics I talked with instantly guessed the failure before the dealer could tell us. I have the 6 speed transmission and I see there is a class action lawsuit for the similar 8 speed failures.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11563871,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"01/05/2024","vin":"1GNSCHKC4HR","components":"SERVICE BRAKES","summary":"The brakes fail on a regular basis!! If when backing out of a parking space you lightly press the brake, slightly release and try to depress the brakes again, power braking appears to be completely gone! The same applies moving forward. Especially in high traffic situations. Cars will move forward slowly. As you release the brakes and start to move but need to reapply as traffic starts to slow again the suburban requires maximum effort to press the brake pedal and get the vehicle to stop. I\u2019m 240lbs. I have to press hard! My wife has almost rear ended multiple cars due to this issue. It\u2019s typically low speed so the damage would be minimal to another vehicle. However, my wife is a school teacher! Kids cross the teacher parking lot all the time! If she lets off her brakes to go and a student walks in front of the suburban, the results could be catastrophic! This is a MAJOR safety issue. I see there is already a recall for MANY vehicles just like mine!! Please tell me why this is not being fixed on ours!!  The problem can be reproduced on command. It almost sounds like it\u2019s metal to metal contact when it happens. If you let your foot completely off the brake pedal and roll forward it will revert back to normal operation. It is only when there is a gradual release then reapplication of braking pressure applied to the brake pedal. It has not been taken to the dealership as we can\u2019t afford it at the moment. There are no warning lights currently showing on the vehicle display.  This has been happening for quite some time. Probably six months or so but the website does not allow for a range of date. I put today\u2019s date as my wife said she almost rear ended someone again today!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11559802,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2023","dateComplaintFiled":"12/12/2023","vin":"1GNSCJKC6HR","components":"POWER TRAIN","summary":"While driving at 70 mph transmission went out. Shifted from N back to D but no response. Coasted to shoulder of interstate and stop. Shut off vehicle and restarted but vehicle would  not move. Shut off again and restarted this time if went into D. Could not any faster than 35 mph. Transmission would not shift automatically. Tried manually but same results. Was able to exit interstate. Got vehicle to Chevy dealership and was told I needed a new transmission. Vehicle has 106,000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11548165,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"10/04/2023","vin":"1GNSKHKC8HR","components":"ENGINE","summary":"Transmission failure. loss of movement into intersections causing dangerous situation for my family. problem has been reproduced by local independent auto tech. I am about to go through my insurance since there is no recall on this apparent known issue by GM.  no warning light to notify me of any issues.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11544823,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"09/15/2023","vin":"1GNSKHKC1HR","components":"POWER TRAIN","summary":"1 vehicle electronic panel not working properly.. transmission making loud noise and now slipping due to normal driving unsafe while at traffic light locks lock and unlock by themselves vehicle now unsafe  at 5;000 miles felt strange shifting now I had to spend 1900 dollars for broken motor mounts I believe these motor mounts were already broken I bought this vehicle with 3500 miles on it I believe the motor mounts were already broken now 140;000 miles and transmission is either done or electrical issues","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11544576,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2023","dateComplaintFiled":"09/14/2023","vin":"1GNSKHKC0HR","components":"POWER TRAIN","summary":"While driving on interstate 465 in Indianapolis on Tues 9/12/23 my 2017 Chevy Suburban completely lost any ability to accelerate. Fortunately I was able to coast over to the shoulder and have the vehicle towed to the closest Chevy dealership. The dealership determined it was a catastrophic failure of the transmission and recommends full transmission replacement for the vehicle to be drivable again.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11544193,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"09/12/2023","vin":"1GNSKJKC6HR","components":"POWER TRAIN","summary":"A Chevy Suburban is a vehicle made to transport large families. You would assume these are made with true utmost safety precautions in mind to protect families. At just over 47K miles on my vehicle, our transmission went out, even though we have regular maintenance completed on our vehicle. The check engine light came on while driving on the highway. Was able to make it to a shop who verified it was the transmission. Took it to the dealer who also confirmed it is the transmission, and their 4th one on a newer Chevy Suburban to come in just today. They said they have 37 on the lot with transmission issues on newer Chevys, and some blew out while driving. We were very fortunate it did not blow out while driving, but it\u2019s unacceptable for a family car\u2019s transmission to go out with so little mileage. This has to be a major defect and cause for concern.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11538862,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2023","dateComplaintFiled":"08/16/2023","vin":"1GNSKHKC9HR","components":"POWER TRAIN","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently jolted forward. The vehicle was able to stop while the brake pedal was depressed. No warning light was illuminated. The failure recurred while the contact was driving to the residence. The vehicle was towed to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11533233,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2022","dateComplaintFiled":"07/19/2023","vin":"1GNSKGKC0HR","components":"POWER TRAIN","summary":"My transmission failed and I had to get a new one on my trip.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11527824,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2023","dateComplaintFiled":"06/20/2023","vin":"1GNSKHKC0HR","components":"ELECTRICAL SYSTEM","summary":"Despite replacing Throttle Body and Accelerator Pedal Position Sensor, I continue to have my Suburban go into Reduced Engine Power without much warning. It is very dangerous when you are driving on the freeway and your vehicle suddenly will not do over 35mph with the engine revving to 4000+ RPM.  I've spent nearly $1000 at repair shops and have found that nothing they attempt will fix the problem. I cannot trust vehicle with my wife and kids riding any distance in it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11519395,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2023","dateComplaintFiled":"04/28/2023","vin":"1GNSCHKC3HR","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated while operating the vehicle, there was an abnormal gasoline odor inside and outside the vehicle. The vehicle was examined by an independent mechanic who determined that while the engine was turned on fuel was leaking from the fuel line connected to the fuel pump and that the fuel line needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted but no assistance was offered. The local dealer was not notified. The failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11519149,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2023","dateComplaintFiled":"04/26/2023","vin":"1GNSKHKC3HR","components":"SERVICE BRAKES","summary":"Service Trailer Brake System light keeps coming on even after replacing the unit it self.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11517505,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"04/17/2023","vin":"1GNSCHKC6HR","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated that while her husband was driving approximately 60 MPH, the speed inadvertently decelerated to 30 MPH. The contact then stated that her husband depressed the accelerator pedal; however, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission failed and needed to be replaced or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11515542,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2022","dateComplaintFiled":"04/05/2023","vin":"1GNSKGKC0HR","components":"POWER TRAIN","summary":"Transmission went out at 5 years","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11513942,"manufacturer":"General Motors, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2023","dateComplaintFiled":"03/27/2023","vin":"1GNSKJKC6HR","components":"UNKNOWN OR OTHER","summary":"While driving the Suburban in the early morning of Sunday, March 26, our Suburban's started on fire from under the front hood. The fire quickly engulfed the entire vehicle within minutes, destroying everything inside of it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11510954,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2023","dateComplaintFiled":"03/09/2023","vin":"1GNSKHKC7HR","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5 MPH and exiting a parking lot, while depressing the accelerator pedal, the vehicle failed to properly accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact was able to shift into low gear and continued driving to his residence. The vehicle became undrivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact towed the vehicle to the independent mechanic, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 43,684.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11509296,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"02/27/2023","vin":"1GNSKHKC8HR","components":"ENGINE","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 75 MPH, the vehicle started shaking forcefully. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000.  The contact noted that the failure speed was approximately 65 mph, not 75.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11506401,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2023","dateComplaintFiled":"02/09/2023","vin":"1GNSKHKC8HR","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"The electrical system has gone out completely comes back a few seconds later with different icons saying to roll driver side window down then up, or stabiltrax. It has also caused complete electrical failure being on a road while driving. This has also cause my wheel to jerk taking out the power steering and the engine has shut off completely to the point where I have to wait a few minutes to even turn it on. This has happened while reversing in to a parking spot and the whole car dies. It kills power so much that I have no hazard lights. When I\u2019m able to get it to come Back on it\u2019s like it reset its self. I have taken it to the shop and they have said the battery cables and the mega fuse above the battery. I know this is a known issue in other like vehicles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11505658,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2023","dateComplaintFiled":"02/05/2023","vin":"1GNSKHKC9HR","components":"SERVICE BRAKES","summary":"The brakes will sometimes not work properly. When the brake pedal is pressed when parking or coming to a stop, it takes longer for the vehicle to stop. The brake pedal will also vibrate when coming to a stop and \"roll\" to a stop. We have had our brakes checked twice in the last 3 months at the Chevrolet dealership and they say the brakes are fine.  We now had an incident where we were parking in a parking garage and nearly hit the wall in front of us because the brakes did not stop the car properly. We had the vehicle towed to the dealership to have the brakes checked again (February 3rd, 2023). We were afraid to drive it ourselves on the freeway. Since it is the weekend, we have to wait until Monday (2/6/2023) for them to check our vehicle. We are going to let the dealership know what we have found online with the \"recall\" of certain 2017 Chevrolet Suburbans about a defect in the Brake Assist and Power Brake Vacuum Pump.   This has been an ongoing issue we've had since we purchased the vehicle (new purchase in 2017), but it has progressively gotten worse.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11501041,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2022","dateComplaintFiled":"01/10/2023","vin":"1GNSKJKC4HR","components":"ENGINE","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated that he smelled an abnormal odor coming from the exhaust into the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the rod bearings in the engine were worn. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 186,000.  The contact has noted that the issue is due to broken manifold bolts, not worn rod bearings.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11498907,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2022","dateComplaintFiled":"12/26/2022","vin":"1GNSCJKC8HR","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"I was driving on the highway at 50 mph with my 3 kids and my vehicle stop accelerating . I almost got in a major Car accident . I had no warning lights at all . I contacted the dealership to tow Car and the transmission failed internally, I ask for Assitance since the 8 speed transmission has a class action lawsuit and Chevy denied Assitance since I have a 6 speed transmission. I believe this is a safety issue that may cause fatalities driving with children and no acceleration at 50","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11498478,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2022","dateComplaintFiled":"12/21/2022","vin":"1GNSKHKC7HR","components":"POWER TRAIN","summary":"At 105000 miles the torque converter on the 6L80 transmission failed. I am having my transmission rebuilt.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11496582,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2022","dateComplaintFiled":"12/08/2022","vin":"1GNSKJKC2HR","components":"SERVICE BRAKES","summary":"antilock brake system makes it hard to press brakes mostly traveling at lower speed like when i\u2019m parking. previously had it reprogrammed because of a recall but it continues to have this issue periodically. now i\u2019m being told I need to replace to brake vacuum?","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11496314,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2022","dateComplaintFiled":"12/06/2022","vin":"1GNSKJKC2HR","components":"POWER TRAIN","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request?  The transmission had a failure. The torque converter along with a valve assembly failed which caused metal to go everywhere inside of the transmission case.  Per the transmission shop that completed the rebuild, they have seen this exact problem numerous times before and have fixed it. Rebuilt kit included cooling bypass, billet torque converter and other parts to rebuild transmission. Vehicle only had 85K miles on it and is a 2017. Price to rebuild was $4000, and dealership quoted almost $6000 for a reman.  How was your safety or the safety of others put at risk? Vehicle transmission disengaged while attempting to merge into traffic on busy road. Vehicle was stuck in middle of intersection with 3 small children in the back while vehicles were passing at high rates of speed on a 45mph limit roadway. The vehicle was unable to be safely moved until good Samaritans were able to push the vehicle in neutral to the side of the roadway.  Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle transmission was inspected by both a local Southern NV Chevy dealership as well as a Transmission shop and was confirmed to need replacement due to the damage from the vehicle.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The parts that were removed from the vehicle were not inspected by any of the above parties.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No error codes or MILs were present before, during, or after the transmissions failure.   Repair invoice available upon request.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11493103,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2022","dateComplaintFiled":"11/10/2022","vin":"1GNSKJKC0HR","components":"SERVICE BRAKES","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated while driving at approximately 5 MPH and slowing to park the vehicle in his residence driveway, the brakes failed to function and the vehicle rolled into a large plastic refuse bin. There was minor damage to the front driver side of the bumper. The contact stated that he buffed out the damage. The contact stated that he did not feel the normal pressure from the brake pedal. The contact placed the vehicle into reverse (R) to back away from the refuse bin and again the brakes failed to function. The contact stated that the \"brake assist\" light was illuminated. The contact had not taken the vehicle to a local dealer, it was not diagnosed. The contact stated he replaced all four brake pads on his vehicle. The manufacturer had been informed of the failure. The failure mileage was 56,027.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11488832,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2022","dateComplaintFiled":"10/11/2022","vin":"1gnskhkc8hr","components":"POWER TRAIN","summary":"Hi, there! I know a few people that have the same car as me Suburban/Yukon/Tahoe and everyone had to replace their transmission. My car has about 78K miles on it and I need to replace the transmission as well. It jerks really bad. When I press the gas pedal it doesn't move for like 2 - 3 seconds, but after that, it takes off like crazy. It seems very unsafe to me. Please look into it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11487480,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2022","dateComplaintFiled":"10/02/2022","vin":"1GNSKJKC3HR","components":"SERVICE BRAKES","summary":"When I\u2019m  parking the car back and forth brake gets very hard to press and hard to stop and also after turning off trying to start but having hard time because of the brake is not applicable I have to press very hard  These are the problems I have  Thank you","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11484201,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2022","dateComplaintFiled":"09/13/2022","vin":"1gnskhkc8hr","components":"POWER TRAIN","summary":"The transmission jerks a lot, especially when taking off. I know 4 more people that drive a Suburban, Silverado, and Yukon, and all of them had to change the transmission before 100k miles. The dealer doesn't want to fix it, cause the warranty expired, but how is it fair for us consumers to pay 60k for a car that only lasts 5 years? When I called the dealer, even the technician agreed that they have a lot of problems with the transmission and are booked a few weeks ahead just to take a look at it. Please advise. Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11482025,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2022","dateComplaintFiled":"08/30/2022","vin":"","components":"POWER TRAIN","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5-10 MPH, the vehicle was jerking and there was friction in the vehicle motion. There was no warning light illuminated. Additionally, the contact stated that the vehicle would emit abnormal sounds while driving. The contact stated after the vehicle had jerked 4-5 times on the same occasion the vehicle would operate as needed. The vehicle was taken to the local dealer who diagnosed that no issues were found. However, the failure reoccurred. The vehicle was taken back to the dealer who diagnosed that the transmission fluid was dirty, had a burnt smell, and there were metal fragments in the transmission fluid. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11474974,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"07/20/2022","vin":"1GNSKJKC5HR","components":"SUSPENSION","summary":"On June 1st, we dropped off our 2017 Suburban Premier at the GM dealer. The suburban was had suspension issues, it was no longer safe to operate. Just before noon, the service advisor called to inform me that both struts and shocks were bad. If I wanted to proceed, repairs would be $4045.67. When asked how this was possible, I was told they hadn't seen this before. They thought this was odd, too. I was told it is common for their to be issues with this type of suspension, but they hadn't seen all of them have issues. I asked about policy assistance from GM, was told to file a claim with the manufacture after paying for repairs. With invoice in hand, I searched the parts online. I found I could buy the shocks and struts directly from GM for $451.14 ea, yet the dealership charged me $831.60ea. We paid the dealership $380.46 more for each part - totaling $1521.84 in dealer markup. I reached out to GM Customer Service on June 1st, opening case# 9-7845670653. I scanned and emailed the invoice and was told it was being send to the next level for review. In the five weeks since this started, I have called GM Customer service seven times and have sent six emails. I have received two emails and two calls. I've been told many different stories by many different people. I was told approval takes two days, then told it would take 14 days, followed with an internal approval problem. In the end, I was told it was a maintenance issue and GM would not be doing anything about. This is a huge safety issue! I no longer feel comfortable or safe in our suburban. I know that I am not alone in this issue, there are complaints of this every where you turn. This is a safety issue, GM should be issuing a recall or extending the warranty on these items. GM should be embarrassed, this is unacceptable!","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11468176,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2022","dateComplaintFiled":"06/08/2022","vin":"1gnskjkc5hr","components":"POWER TRAIN,ENGINE","summary":"Lifter and cam shaft failure in 2017 Suburban at 87,000 miles. Vehicle was purchased new and well maintained when engine knocking or clicking started.  What component or system failed or malfunctioned, and is it available for inspection upon request? Camshaft, lifters, pistons How was your safety or the safety of others put at risk? Had failure not been detected I could have been stranded or lost engine power in situation that created a collision and injury.  Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, diagnosed at Chevrolet dealer on February 8, 2022 and repaired June 2, 2022  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer inspection, diagnosis and repair Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Engine begin clicking or knocking late January 2022, took to dealer and they diagnosed bad lifters,  camshaft failure and piston failure. New engine took 4 months to acquire and install, was told by dealer there are 1400+ Suburban waiting on new engines for related issues.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11466892,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"06/01/2022","vin":"1GNSKGKC2HR","components":"ELECTRICAL SYSTEM","summary":"Persistent SERVICE TRAILER BRAKE SYSTEM warning indicator.  Warning constantly sounds. Vehicle cannot be driven safely due to the sound and vehicle is unable to tow. I have spent thousands of dollars to correct the issue (replaced transmission and other elements) at the recommendation of the dealership service department. Issue is still unresolved.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11459609,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2022","dateComplaintFiled":"04/04/2022","vin":"1GNSKHKC1HR","components":"POWER TRAIN,SERVICE BRAKES","summary":"The vacuum levels have dropped, causing a huge increase in braking effort. I could be rolling backwards in reverse and have the brake pedal all the way on the floor with all my strength and my car will still be rolling and eventually come to a stop. This is very unsafe and dangerous for me and also for others because it could cause me to roll into someone else\u2019s vehicle. There has been a recall on this issue but I do not believe my car was serviced for it and it is no longer on the recall list. This is something that can be inspected at anytime seeing as it is only getting worse.  Another issue I am now having is my transmission is kicking when going in and out of reverse, it won\u2019t shift out of second and my transmission is now having to be rebuilt. I have no service lights on, no warnings and this was very sudden and out of no where.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11458593,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"03/28/2022","vin":"1GNSKHKC8HR","components":"SERVICE BRAKES","summary":"At low speeds the brakes slip causing the vehicle to glide and not stop in the forward and reverse position. Almost hit pedestrian and other vehicles. This was reproduced by my auto technician. No warning lights on dash.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11455152,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2019","dateComplaintFiled":"03/04/2022","vin":"1GNSCGEC9HR","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"This vehicle is unsafe as there appears to be a problem with fuel injectors which causes a sudden burst when stopping and a accelerates too quuckly when taking off both problems almost caused an accident. This has been happening since the vehicle was almost brand new. I have already taken to Chevy and they admit there is a problem","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11449749,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2022","dateComplaintFiled":"02/01/2022","vin":"1GNSCHKC8HR","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated that while reversing out of the driveway, the brake pedal was depressed but failed to respond as needed. The contact stated that the brake warning light illuminated, the brake pedal vibrated, and the brakes failed to engage without warning. The contact stated that added pressure to the brake pedal was needed to stop the vehicle. The contact stated that the failure was intermittent. The contact stated that while conducting his own research, he became aware that similar vehicles were subjected to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, his vehicle was not included. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 55,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11445042,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2021","dateComplaintFiled":"12/27/2021","vin":"1GNSKHKC4HR","components":"POWER TRAIN,SERVICE BRAKES","summary":"Vehicle became hard to stop/pressing brakes while pulling into my garage. Had to stomp the brakes hard to stop. There were no warnings prior to this issue. No check engine alert etc. Upon research, I see that there was a recall for a flaw with the  suburban\u2019s powered brake-assist system. When I put in my vin number it states that my vehicle is not included in the recall however this is the exact problem I am experiencing.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11440162,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2021","dateComplaintFiled":"11/11/2021","vin":"1GNSKJKC0HR","components":"POWER TRAIN","summary":"While driving my vehicle, it started to shudder and shake.  The Vehicle acted like it didn\u2019t have any power. I was on top of a hill, and the car would not go.  I tried park, drive, reverse and nothing. I had my 8 yo in the car in a dangerous area. I had to put the vehicle in neutral and drift down a hill, hoping no one  would be coming to get to a safer place to get help.  My car was towed. When they flushed the transmission there was metal shaving, which I now learned this has been an issue with these power trains. My vehicle is just at 60,800, which is just 800 miles over the gmc warranty.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11440123,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2021","dateComplaintFiled":"11/11/2021","vin":"1GNSKHKC6HR","components":"SERVICE BRAKES","summary":"Brakes are shuttering at low speeds, and failing at low speeds. While in parking lot, attempting to park in parking space, brakes failed both in reverse and drive, posing a hazard of collision and possibly bodily damage.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11437247,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2021","dateComplaintFiled":"10/18/2021","vin":"1GNSCHKC3HR","components":"FUEL SYSTEM, GASOLINE,ENGINE","summary":"The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 10-15 MPH, the check engine warning light illuminated. The vehicle was taken to the independent mechanic who diagnosed that the fuel injectors had failed. Then the vehicle was taken to the dealer who diagnosed that six of the eight fuel injectors had failed and needed to be replaced. The contact stated that the failure had been reoccurring and the vehicle had been shuddering while driving and while reversing. The contact also stated that the vehicle would jump and hesitate to respond when the accelerator pedal was depressed at the stoplight. The contact also stated that the vehicle had stalled while driving on the highway. The manufacturer was notified of the failure but informed the contact that they would not cover the repair under an unknown service bulletin because the VIN was not included. The vehicle was not repaired. The approximate failure mileage was 35,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11436267,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2021","dateComplaintFiled":"10/11/2021","vin":"1GNSCJKC8HR","components":"SERVICE BRAKES","summary":"The Brake Assist failed while driving slow in a parking lot. I could not stop the vehicle and narrowly missed an alert driver . Warning alerted me while it was happening... no advance warning.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11436150,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2021","dateComplaintFiled":"10/09/2021","vin":"1gnskhkc6hr","components":"SERVICE BRAKES","summary":"There is no Brake assist at low speeds. Vacuum pump seems not to be functioning. Hard pedal hard to stop at parking lot speeds.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11435847,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2021","dateComplaintFiled":"10/07/2021","vin":"1GNSKHKC1HR","components":"SERVICE BRAKES","summary":"Vehicle brake pedal goes to floor while running 35 MPH or slower at times! I am a mechanic and feels like brake assist system is failing (brake pump)but not all the time! I took to dealer and they could not reproduce problem so sent me on my way. This is a large heavy 8 passenger vehicle and my wife\u2019s so she is scared when this occurs and is now afraid to drive it. This was a $66,000 vehicle that has 64,000 easy highway miles on it and is in mint condition. I ran my vin and there is no recalls on the vin but still has a brake problem. I have all new brake pads and rotors front and rear I do myself as I am a over 30 year mechanic. This is a safety brake issue as I\u2019ve had it happen to me and my wife and it scares you because it takes longer to stop when it occurs!","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11434890,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2021","dateComplaintFiled":"09/29/2021","vin":"1GNSKJKC3HR","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I brought my vehicle to Chevy dealer and I told service advisor something is wrong with brakes and/or brake assist. The brake pedal feels really stiff at low speeds. After dropping off keys with service advisor at Puyallup WA Chevy Harnish Auto Family I told them it might be something related to brake booster so something vacuum. After waiting for technician to diagnose the service advisor told me it was the vacuum pump and luckily it was covered under warranty.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11430332,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2021","dateComplaintFiled":"08/24/2021","vin":"1GNSCJKC3HR","components":"UNKNOWN OR OTHER,ENGINE","summary":"The condenser has a faulty design and cracks, causing it to leak flammable R1234YF coolant in the engine bay. Additionally, this leak causes the AC system to stop cooling, thus making the inside of the vehicle a very dangerous place, particularly during summer months, as it is impossible to cool. There are thousands of reports of this issue on all Chevy/GM models between 2015-2020 including tahoe, silverado, suburban, and yukons. The manufacturer has put out a \"special coverage 17336\" adjustment but it only covers the vehicles up to 60,000 miles and because it's not part of a recall it's not automatically sent out to the owners of the vehicles. Further, a large number of vehicles are well beyond the 60,000 mile limit in the special coverage before the owner ever learns of the issue.  According to SAE J1739, \"Manufacturers must conduct Failure Mode and Effect Analysis (FMEA) as provided in SAE J1739 (adopted 2009). Manufacturers must keep the FMEA on file for at least three years from the date of creation.\" I would challenge that chevrolet did not do this FMEA testing or did not do it per standard as it would have shown this issue. Instead they moved forward with production affecting hundreds of thousands of their most popular vehicles from 2015-2020 and resulting in the consumer having to pay an average of $1100 in repair costs due to a known defect from the manufacturer.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11429992,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2021","dateComplaintFiled":"08/21/2021","vin":"1gnskhkc7hr","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The entire electrical system shuts down including lights while driving down the road. No driving light or display at night for about 30 seconds then come back on. System also loses all displays on dash during the day as well.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11426325,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2021","dateComplaintFiled":"07/25/2021","vin":"1GNSKJKC4HR","components":"SERVICE BRAKES","summary":"Service Brake Assist comes in at random times. Brakes seem unresponsive while in reverse or at slow speeds. Brakes become muddy and non responsive. Very to maneuver. Have had several near misses in parking lots. Never seen this issue with any vehicle ever before.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11425018,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2021","dateComplaintFiled":"07/15/2021","vin":"1GNSKHKC5HR","components":"STEERING,ELECTRICAL SYSTEM","summary":"While driving the cars loses all power and you can\u2019t steer. It used to only happen when turn at a slow speed. And now when you\u2019re driving it matter what speed it shuts off and you lose all power.  Nothing comes up for service on diagnostic it is very dangerous I have a family have sex and no one can find out what\u2019s wrong with it","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11419972,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2021","dateComplaintFiled":"06/07/2021","vin":"1GNSKHKC4HR","components":"POWER TRAIN","summary":"Transmission failure at 66,909 miles on 5/19/21. Dealership has original replaced transmission. Our safety was put at risk by breaking down and not being able to move vehicle to a safe location. Advised by service agent at dealership that  a lot of 2017 Chevrolet suburban transmissions have had problems.  The problem was confirmed by dealership  and a remanufactured transmission was installed. I have invoice from dealership describing issue and work done. No warning lamps or messages advised of the problem.  Slight Transmission slippage started on 5/18/21 complete failure the next day.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11418873,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2021","dateComplaintFiled":"05/28/2021","vin":"1GNSCHKC4HR","components":"UNKNOWN OR OTHER","summary":"GM has a special coverage TSB for A/C issues relating to a condenser unit and leakage of refrigerant. My 2017 Chevy Suburban has had the same issue just occur at 68,000 miles. Complete loss of A/C. After researching online, this is a VERY common problem.  Most instances are just outside of the manufacturer warranty as well.   Special Coverage TSB No. 17336-04 covers this issue for specific VIN numbers based on where they were manufactured. Regardless of where manufactured there are MANY other vehicles having the same issue. PLEASE INVESTIGATE.   As it is just now getting extremely hot in Georgia, there is no telling how long this has been an issue. And of course, I will need to have the A/C fixed long before any action is realized from this submission.. Hopefully other will benefit from the post!! Thanks for you help and consideration.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11413892,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2021","dateComplaintFiled":"04/26/2021","vin":"1GNSKHKC8HR","components":"SERVICE BRAKES","summary":"STUCK IN DRIVE GEARS. GEARS WILL NOT SHIFT. BRAKE PEDAL STUCK. OCCURRED SUDDENLY WITH WARNING. VERY DANGEROUS.  PREVIOUSLY THE VEHICLE BRAKES PEDAL WAS STUCK IN THE UPWARD POSITION. WOULD NOT GO DOWN. HAD TO FIX IT . CHEVY IS NOT TAKING RESPONSIBILITY. THIS IS LIFE THREATENING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11395164,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2021","dateComplaintFiled":"02/08/2021","vin":"1GNSKJKC8HR","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"VEHICLE DASH AND HEADLIGHTS TURN OFF WHILE DRIVING, ENGINE STALLS AND DIES, POWER STEERING BECOMES INOPERATIVE. TRANSMISSION POPS OUT OF GEAR AND FREEWHEELS. SERVICE STABILITRACK LIGHT. VERY DANGEROUS SITUATION FOR MY WIFE AND 5 KIDS WHEN THIS HAPPENS ON CURVY BACKROADS AT NIGHT LIKE JUST HAPPENED LAST NIGHT! THIS IS ALSO THE SAME PROBLEM AS OUR PREVIOUS CHEVY TAHOE SO WE KNEW THE PROBLEM WAS LIKELY RELATED TO POOR QUALITY BATTERY CABLES THAT ARE DEGRADING PREMATURELY. THIS SHOULD NOT BE HAPPENING ON A 3-4 YEAR OLD VEHICLE. AFTER SEARCHING A GM WEB FORUM AND FINDING OTHER PEOPLE COMPLAINING ABOUT THE SAME ISSUE, THERE WAS A REFERENCE TO GM TSB 18-NA-161 ON THIS EXACT ISSUE I AM ABSOLUTELY AMAZED THAT GM HAS NOT DONE A RECALL ON THIS YET, AS IT IS A MAJOR SAFETY FAILURE LIKELY TO CAUSE A CRASH AND POTENTIALLY A FATALITY. I CHECKED THE TIGHTNESS ON THE CONNECTIONS BY HAND, WHICH WERE BOTH VERY TIGHT, THEN I RESEATED AND TORQUED THE BATTERY TERMINAL CONNECTION. I MEASURED THE RESISTANCE ACROSS THE POWER JUMPER, LUG TO LUG. THIS IS GM PART NUMBER 84494554, AND I MEASURED 0.3 OHMS ACROSS THIS LITTLE SECTION OF WIRE AT MULTIPLE POINTS ON THE LUGS. TRIMMING BACK THE INSULATION AND CONTINUING THE MEASURE, THE HIGHEST RESISTANCE APPEARS TO BE COMING FROM THE WIRE TO THE LUG CONNECTION AT THE FUSE BUS, AND NOT THE CRIMP CONNECTION AT THE BATTERY TERMINAL, AND NOT THE BOLTED CONNECTION TO THE BUS. THERE WERE SOME STRANDS BROKEN AT THIS CONNECTION. I MADE AND ADDED A TEMPORARY JUMPER OF THE SAME WIRE GAGE, AND THE RESISTANCE ACROSS THE SAME MEASURED POINTS DROPPED TO 0.0 OHMS. ABSOLUTELY A MAJOR SAFETY ISSUE IF THE VEHICLE SUDDENLY DIES WITHOUT WARNING. I CAN SEE THIS SAME ISSUE HAPPENING ONCE, I FORGAVE GM ONCE YEARS AGO, BUT WITH THE SAME ISSUE HAPPENING TO TWO DIFFERENT VEHICLES 8 MODEL YEARS APART, THE SAFETY OF MY FAMILY IS TOO IMPORTANT TO BUY GM PRODUCT IN THE FUTURE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11386874,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2021","dateComplaintFiled":"01/06/2021","vin":"1GNSKJKC9HR","components":"SERVICE BRAKES","summary":"AFTER APPLYING AND RELEASING THE BRAKE PEDAL AT A SLOW SPEED TO COME TO A STOP THE BRAKE PEDAL FELT HARD AND VEHICLE FELT LIKE IT WOULD NOT STOP. I HAD TO PUSH THE PEDAL  ALL THE WAY TO THE FLOOR BUT THE VEHICLE WOULD STILL SLOWLY ROLL AND THEN FINALLY COME TO A STOP. I TOOK IT TO THE DEALER AND THEY TOLD ME IT'S THE VACUUM PUMP AND OIL LINES. I DID A GOOGLE SEARCH AND FOUND THAT GM HAD A RECALL BACK IN 2018 ON 2014-2018 MODELS LIKE MINE HOWEVER, I WAS NEVER NOTIFIED AND IF YOU SEARCH MY VIN IT SAYS NO RECALLS AVAILABLE. HOW IS THIS POSSIBLE??? I AND MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR INJURED OTHER PEOPLE IN A CRASH!","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11386100,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2020","dateComplaintFiled":"01/02/2021","vin":"1GNSKHKC1HR","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"THE A/C CONDENSER EXPERIENCED A PREMATURE FAILURE, LOOSING ALL THE FREON.  THIS IS A KNOWN ISSUE AND CHEVY HAS A SPECIAL PROGRAM TO ADDRESS THE ISSUE FOR A SELECT NUMBER OF VEHICLES. HOWEVER, MY VEHICLE IS NOT COVERED UNDER THIS RECALL EVEN THOUGH I HAVE THE SAME PROBLEM AS THE ONES COVERED UNDER THE RECALL. THIS IS AN ENVIRONMENTAL CONCERN AS WELL AS A SAFETY ISSUE AS IT CAN CAUSE WINDOW FOG. CHEVY NEEDS TO STEP UP AND PAY TO FIX THE ISSUE FOR ALL THE AFFECTED VEHICLE'S.  IN ADDITION, THE FRONT COLLISION WARNING SYSTEM IS A JOKE, ITS INCONSISTENT AND RARELY WORKS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11383388,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2020","dateComplaintFiled":"12/14/2020","vin":"1GNSKJKCXHR","components":"ELECTRICAL SYSTEM","summary":"VEHICLE WAS TURNING AT A \"T\" INTERSECTION INTO ONCOMING TRAFFIC. WHEN CRANKING ON THE STEERING WHEEL TO TURN LEFT AND ACCELERATE, VEHICLE STEERING WHEEL JAMMED UP. THANKFULLY, VEHICLE WAS ABLE TO KEEP DRIVING & CLEAR INTERSECTION BEFORE APPROACHING CARS ARRIVED. UPON RESTARTING VEHICLE MEMORY SYSTEMS IN VEHICLE WERE ERASED AND AN ERROR MESSAGE FLASHED STATING TO ROLL DOWN THEN BACK UP DRIVER SIDE AND PASSENGER SIDE WINDOWS. LATER THAT EVENING WHEN PUTTING VEHICLE INTO REVERSE AND SHARPLY TURNING WHEEL TO THE LEFT THE VEHICLE LOST ALL POWER AND TURNED OFF COMPLETELY WHILE IN REVERSE. AGAIN, THANKFULLY, I WAS IN A DRIVE-WAY WITH NO OTHER TRAFFIC AROUND. WHEN I RE-STARTED THE VEHICLE THE STEREO MEMORY ERASED AND THE ROLL DOWN, THEN BACK UP DRIVER AND PASSENGER WINDOWS WARNING FLASHED AGAIN. THIS IS ALL UNSETTLING BECAUSE I FREQUENTLY DRIVE IN AREAS OF HEAVY TRAFFIC AND INTERSECTIONS THAT CAN BE  TRICKY TO CROSS/TURN INTO THEREFOR REQUIRING MY VEHICLE TO RESPOND APPROPRIATELY AND NOT TURN OFF WHILE IN GEAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11376268,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2020","dateComplaintFiled":"11/25/2020","vin":"1GNSCJKC2HR","components":"ENGINE","summary":"WE PURCHASED OUR 2017 CHEVROLET SUBURBAN PREMIERE 2018 AT CLAY COOLEY, IRVING, TX AND HAVE COMPLETED EVERY MAINTENANCE SERVICE REQUIRED. WHEN WE PURCHASED THE VEHICLE IN 2018 THE CERTIFIED CHEVROLET SUBURBAN PREMIERE HAD 50, 000 MILES. AS OF  11/23/20 OUR TRUCK BEGAN SLIPPING WHEN PRESSING DOWN ON THE ACCELERATOR PEDAL WHILE DRIVING ON THE HIGHWAY. THE TRUCK WAS PAUSING BEFORE ACCELERATION AND NOISILY IDLING. WE TOOK THE CAR TO THE DEALERSHIP THE NEXT DAY AND WAS TOLD OUR TRANSMISSION NEED REPLACEMENT AND WILL COST US $6, 000. OUR CURRENT ONSTAR REPORT NEVER REPORTED ENGINE PROBLEMS, BUT ONLY SUGGESTED MAINTENANCE DUE AT 112, 500 MILES REPORTED 11/15/20. OUR PEDOMETER READ 110, 800 MILES PRESENTLY 11/23/20. THE SERVICE REPRESENTATIVE SAID WE HAD ALL OF THE SERVICE DONE LAST MONTH BUT WILL CHECK IT OUT. THIS IS A FAULTY VEHICLE THAT IS NOT SAFE AS CHEVROLET MAKE CLAIM THESE VEHICLE TO BE FOR FAMILY AND LONG DISTANCE TRAVELING. BUYER BEWATE AND DO NOT SPEND YOUR MONEY ON THIS HIGH END 2017 CHEVROLET SUBURBAN PREMIERE. AFTER 3 YEARS, THE TRANSMISSION IS GONE, REGARDLESS OF FOLLOWING ALL OF THE OWNER MANUAL SPECIFIC MAINTENANCE SERVICE GUIDELINES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11373560,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2020","dateComplaintFiled":"11/07/2020","vin":"1GNSCHKC8HR","components":"SERVICE BRAKES","summary":"\"SERVICE BRAKE ASSIST\" WARNING LIGHT CONTINUES TO COME ON ON MY 2017 SUBURBAN. I TOOK IT TO THE DEALER AND THEY RESET THE SOFTWARE THAT CONTROLS THE BRAKES, BUT IT IS NOW SHOWING THE LIGHT AGAIN. COULD THIS HAPPEN IF THE BRAKES NEED TO BE REPLACED?","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11363138,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"10/07/2020","vin":"1GNSKJKC9HR","components":"SERVICE BRAKES","summary":"IN LOW SPEED AROUND 2-5 MILES IF YOU STEP ON THE BRAKE TOO FAST THE ABS WILL ENGAGE IVE EXPERIENCE THIS A LOT ESPECIALLY I PUT THE CAR ON REVERSE . YOU CAN HEAR THE ABS NOISE AND FEEL IT WHILE STEPPING G ON THE BRAKE LIKE SOMETHING IS SKID","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11355656,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2020","dateComplaintFiled":"09/17/2020","vin":"1GNSKHKC9HR","components":"ELECTRICAL SYSTEM","summary":"THE TOUCH SCREEN IS DEFECTIVE. IT HAS A MIND OF ITS OWN AND CONSTANTLY CHANGES RADIO STATIONS, CHANGES FROM RADIO TO CD, CHANGES FROM NAVIGATION TO RADIO, CHANGES VOLUME AND IS VERY DISTRACTING WHILE DRIVING AND HAS ALMOST CAUSED NUMEROUS ACCIDENTS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11352520,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"09/01/2020","vin":"1GNSCHKC5HR","components":"SERVICE BRAKES","summary":"NO BRAKES AT LOW SPEED","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11337217,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2020","dateComplaintFiled":"07/02/2020","vin":"1GNSKHKC9HR","components":"UNKNOWN OR OTHER","summary":"AIR CONDITIONER IS BLOWING WARM AIR. A CHEVROLET CERTIFIED SERVICE DEPARTMENT FOUND A/C CONDENSER SPLIT AT THE SEAM AND LEAKING OUT FREON. IT NEEDS A NEW CONDENSER.   THIS IS THE EXACT SAME ISSUE AS STATED IN SPECIAL COVERAGE BULLETIN NO. 17336-05. REFERENCE NUMBER N162080780. OUR MAKE, MODEL AND NODE YEAR ARE KNOWN TO HAVE THIS ISSUE. HOWEVER, OUR VIN IS NOT LISTED AS ELIGIBLE FOR THIS SPECIAL COVERAGE. IT NEEDS TO BE ADDED!","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11326411,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2020","dateComplaintFiled":"05/28/2020","vin":"1GNSKHKC3HR","components":"ELECTRICAL SYSTEM","summary":"WHILE IN MOTION DRIVER ASSIST SYSTEM THAT INCLUDES SEAT VIBRATORS THAT ACTUATE WHEN IN CLOSE PROXIMITY TO OBJECTS FAILED.  WHEN THAT HAPPENED A WARNING MESSAGE WOULD APPEAR THAT SAID SERVICE DRIVER ASSIST SYSTEM.  THE SYSTEM ISSUE WAS DUE TO A FAILED HAPTIC SENSOR MOTOR THAT HAD A BROKEN WIRING PIGTAIL.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11319797,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2020","dateComplaintFiled":"03/31/2020","vin":"1GNSCJKC4HR","components":"UNKNOWN OR OTHER","summary":"BACKUP CAMERA HAS BEEN FOGGY SINCE NEW. THEY TOLD ME THAT'S THE WAY IT IS...FOGGY AND FUZZY. NOW IT HAS GOTTEN NOTICEABLY WORSE IN THE LAST MONTH. 2 DIFFERENT PEOPLE AT THE DEALERSHIP  SERVICE DEPT. HAVE TOLD ME THEY WILL NOT FIX IT TILL IT BREAKS. IT IS ESPECIALLY BAD IN THE DARK..I CANNOT EVEN SEE A BLACK CAT UNLESS IT HAS SOME WHITE ON IT !  I HAVE A PICTURE HERE BUT THE CAMERA SCREEN ACTUALLY LOOKS BETTER IN THE PHOTO THAN IT DOES IN PERSON. LOOKS LIKE YOU ARE LOOKING THRU FOG. YOU CAN SEE IN THE PHOTO THE $220. GARMIN DASH CAMERA LOOKS WAS BETTER THAT THE REAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11319350,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2020","dateComplaintFiled":"03/26/2020","vin":"1GNSCJKC7HR","components":"POWER TRAIN","summary":"ON 3/25/20 AT APPROXIMATELY 7:20PM I WAS TRAVELING A NORTH BOUND DIRECTION ON US HIGHWAY 51 IN LANE 1 (FAST LANE). MY 2017 CHEVROLET SUBURBAN STARTED TO JERK  AND THE RPM GAUGE EXCELLED TO 5/6 RPM. THEN, THE SUBURBAN CAME TO AN ABRUPT STOP IN THE MIDDLE OF  LANE 1. AT THAT TIME I WAS REAR-ENDED BY A LAW ENFORCEMENT OFFICER. THE OFFICER WAS UNAWARE I WAS STOPPED, BECAUSE I DID NOT HAVE ANY INDICATIONS SUCH AS BRAKE LIGHTS. I WAS TRYING TO PRESS THE ACCELERATOR PEDAL TO TRY MOVE OUT OF THE HIGHWAY, AND THE SUBURBAN WOULD NOT MOVE. I HAD MY TWO SMALL BABIES IN THE CAR AND THANKFULLY NO ONE WAS INJURIED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11311486,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/14/2019","dateComplaintFiled":"02/25/2020","vin":"1GNSCHKC2HR","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) WHICH WAS SERVICED AT BONIFACE HIERS CHEVROLET (800 S HARBOR CITY BLVD, MELBOURNE, FL 32901). MONTHS LATER, WHILE HIS WIFE WAS AT A STOP LIGHT, SHE EASED OFF THE BRAKE PEDAL TO INCH FORWARD AND AS SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL AGAIN, IT VIBRATED AND THE BRAKES FAILED TO ENGAGE WITHOUT WARNING. THE CONTACT'S WIFE HIT THE VEHICLE IN FRONT OF HER AT APPROXIMATELY 5 MPH. A POLICE WAS REPORT WAS FILED AND THE OTHER DRIVER HAD REPORTED UNKNOWN INJURIES. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT CONTACT THEY HAD UPDATED THE ELECTRONIC CONTROL MODULE; THEY OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11307912,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2020","dateComplaintFiled":"02/08/2020","vin":"1GNSKJKC5HR","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE","summary":"WHILE DRIVING AT DIFFERENT SPEEDS, OR DURING BREAKING AND ACCELERATION, THE ENTIRE VEHICLE SHIRTS OFF INCLUDING THE ENGINE, A MESSAGE FLASHES IN THE DASH STABIL BRAKE, THEN THE VEHICLE IS DEAD WHILE MOVING. SOMETIMES IT TURNS BACK ON AUTOMATICALLY, OTHER TIMES I HAVE TO ATTEMPT TO START IT MULTIPLE TIMES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11302407,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2020","dateComplaintFiled":"01/27/2020","vin":"1GNSKHKC8HR","components":"POWER TRAIN","summary":"I HAD A PROBLEM WITH MY TRANSMISSION, I TOOK IT THIS AUTO SHOP TO FIX . HE CHARGED ME 3200$ TO CHANGE THE TRANSMISSION HOWEVER THEY LIED TO ME , THEY DIDN'T CHANGE IT THEY JUST REBUILT IT . GAVE ME 6 MONTHS WARRANTY. I HAD SAME PROBLEM 5 MONTHS AFTER I WAS AT THEIR SHOP . I WENT TO THEM . THEY SAID WE CAN FIX IT BUT YOU HAVE TO PAY . OTHERWISE WE NOT GOING TO FIX IT . I PAID THEM TO FIX IT . THEY MADE ME BUY ALL THE PARTS FROM CHEVROLET DEALER  TWICE . AFTER ALL THEY TOLD ME TO BUY BRAND NEW TRANSMISSION. WHICH I DID . THE CAR STAYED AT THE SHOP 15 CONSECUTIVE DAYS . I LOST MY JOB BECAUSE OF THEIR RECKLESSNESS . I LOST A LOT OF MONEY BECAUSE OF THEM .    THE SHOP NAME IS (37 AUTO SHOP . WHICH LOCATED IN 37-43 57TH ST WOODSIDE NY 11377.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11301920,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2020","dateComplaintFiled":"01/26/2020","vin":"1GNSKJKC7HR","components":"POWER TRAIN","summary":"CAR ENGINE REVS UP TO 3-5 RPMS THEN JERKS FORWARD, THOUGHT I HAD GOT HIT FROM BEHIND, LUCKILY THERE WASNT ANYONE IN FRONT OF ME THIS HAS HAPPEND SEVERAL TIMES. BROUGHT TO DEALER 1ST TIME THEY SAID IT WAS A BENT PUSH ROD AND THAT IT WAS \"FIXED, BUT MAY HAPPEN AGAIN\" TRUCK WASNT RUNNING THE SAME WHEN I GOT IT BACK STILL HESITATING VERY SLIGHTLY. 1/24 AT A RED LIGHT WHEN IT TURNED GREEN, STEPPED ON THE GAS IT JUMPED SO FAR FORWARD AND THAT MY BODY REACTED AND I THOUGHT FOR SURE I HAD BEEN HIT, THERE WAS NO ONE BEHIND ME. HAPPEND AGAIN, BUT THIS TIME THE ENGINE REVVED 1ST. DIDNT DRIVE IT AFTER THIS, NEXT DAY TRIED TO DRIVE IT IT WAS REVVING SO FIERCLY AND JUMPINH SO BAD ON A 12 MIN RIDE THAT I HAD TO DRIVE WITH MY HAZARDS ON ON THE SHOULDER OF THE ROAD IN ORDER TO AVOID GETTING HIT OR AVOID HITTING ANYONE ELSE. BY THE TIME I GOT HOME THE TRUCK WOULDNT EVEN DRIVE THE ENGINE WAS JUST REVVING. IT WAS THEN TAKEN BY FLATBED TO THE DEALER. THIS IS AN EXTREMELY DANGEROUS SITUATION FOR ALL, AND CHEVROLET/GENERAL MOTORS NEEDS TO REMEDY THIS ASAP","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11301316,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2019","dateComplaintFiled":"01/23/2020","vin":"1GNSCHKCXHR","components":"UNKNOWN OR OTHER","summary":"A/C OUT. ABOUT $1600 TO REPLACE COMPRESSOR, 2 SEALS AND FREON. THIS CAR IS AT 39K MILES (36 WAS BUMPER TO BUMPER) 2017 MODEL. I BOUGHT IT NEW AND HAVE OWNED JUST OVER TWO YEARS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11300652,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2020","dateComplaintFiled":"01/21/2020","vin":"1GNSKHKC4HR","components":"SERVICE BRAKES","summary":"WHEN REVERSING APPLYING MORE PRESSURE TO THE BRAKES IS REQUIRED THAN THE NORMAL AMOUNT. THE SUV SEEMS LIKE IT DOESN'T WANT TO COME TO A COMPLETE STOP AND THE BRAKES ARE FAILING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11300867,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"12/09/2019","dateComplaintFiled":"01/21/2020","vin":"1GNSKHKC6HR","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"TL* THE CONTACT OWNED A 2017 CHEVROLET SUBURBAN. THE CONTACT STATED HE RECEIVED NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) AND THE VEHICLE WAS TAKEN TO DEALER PARKS CHEVROLET CHARLOTTE LOCATED AT 8530 IKEA BLVD, CHARLOTTE, NC 28262,  (704) 227-5848 TO RECEIVE THE RECALL REMEDY ON NOVEMBER 19, 2019. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED ON IT'S OWN. THE ENGINE WAS CUT OFF BUT THE VEHICLE CONTINUED TO ACCELERATE FORWARD. THE CONTACT STATED HE DROVE THROUGH A STOP SIGN AND IMPACTED ANOTHER VEHICLE AND KEPT ACCELERATING UNTIL IT CAME TO A STOP CRASHING INTO A TREE. THE AIR BAGS DID DEPLOY. THE CONTACT SUSTAINED EMOTIONAL DISTRESS AND HIS WIFE SUSTAINED INJURIES ON HER CHEST BONE INJURIES, RIGHT HAND, AND A CUT LIP. THE CONTACT STATED THEY DID NOT SEEK MEDICAL ATTENTION. THE CONTACT STATED THE OTHER VEHICLE WAS TOTALED AND A CHILD SUSTAINED NECK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE CONTACT CALLED THE DEALER AND WAS MADE AWARE OF THE FAILURE. THE CONTACT BELIEVES THE RECALL REPAIRS WAS RELATED TO THE ACCIDENT. THE VEHICLE WAS TOTALED. THE MANUFACTURER HAD NOT BEEN AWARE OF THE FAILURE.  THE FAILURE MILEAGE WAS 24,720.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11300307,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2020","dateComplaintFiled":"01/19/2020","vin":"1GNSKHKC7HR","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"WHILE DRIVING A MESSAGE WILL FLASH SERVICE STABILITRAK LIGHT WILL COME ON THEN A SECOND OR TWO LATER THE VEHICLE WILL LOOSE ALL IT'S POWER. THE VEHICLE WILL SHUT DOWN WHILE DRIVING. ONCE WHILE DRIVING AT 53 MILES PER HOUR WHILE ON CITY STREET DURING MID TRAFFIC  AND TWICE WHILE DRIVING A LOW SPEED MAKING A TURN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11297911,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2019","dateComplaintFiled":"01/08/2020","vin":"1GNSCJKC8HR","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING LIGHT WAS ILLUMINATED. THE GEAR SHIFT LEVER WAS PLACED IN THE PARK POSITION AND THE VEHICLE WAS TURNED OFF AND BACK ON. THE VEHICLE WAS TAKEN TO DAN VADEN BRUNSWICK LOCATED AT 121 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, (912) 292-4089, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 36,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11292335,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2019","dateComplaintFiled":"12/31/2019","vin":"","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. WHILE DRIVING DOWNHILL AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FELT FIRM. THE CONTACT STATED THAT IT REQUIRED ADDITIONAL EFFORT TO SLOW DOWN THE VEHICLE. JOHN ELWAY CHEVROLET (LOCATED AT 5200 S BROADWAY, ENGLEWOOD, CO 80113, (720) 259-0391) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) OR 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS ALSO INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,546. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11290137,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2019","dateComplaintFiled":"12/19/2019","vin":"1GNSKHKC9HR","components":"WHEELS,SERVICE BRAKES","summary":"DUE TO THE EXCESSIVE BRAKING NECESSARY AND THE UNEVEN BRAKING THAT THIS VEHICLE HAS BEEN RECALLED TWICE SINCE SEPT. 2019, I HAVE BEEN EXPERIENCING EXCESSIVE AND UNEVEN BRAKE AND TIRE WEAR.  I HAVE TOLD THE DEALER MULTIPLE TIMES SINCE LEASING THIS VEHICLE THAT IT DID NOT RIDE RIGHT AND THE STEERING WHEEL WOULD SHAKE EVERY TIME I USED THE BRAKES.  IT ALWAYS FEELS LIKE I HAVE TO SLAM THE BRAKES TO EVEN SLOW DOWN.  THEY FIXED ONE RECALL AND DO NOT YET HAVE THE FIX FOR MY MODEL YEAR, FOR THE SECOND.  THE DEALER HAS NOTES THAT I NEEDED BRAKE REPAIR AT 29,000 MILES, BUT THEY DID NOT INFORM ME.  I BROUGHT THE CAR BACK 3 TIMES SINCE THEN, NOTING THE EXACT SAME THING.  AT 36,000 MILES THEY TOLD ME I AM NOW DOWN TO THE ROTORS AND THE PADS AND ROTORS NEED REPLACEMENT DUE TO UNEVEN WEAR.  I EXPRESSED CONCERN DUE TO THE RECALLS AND DUE TO THE FACT THAT I HAVE BEEN TELLING THEM REPEATEDLY ABOUT THE DRIVEABILITY OF THIS VEHICLE, I FIRMLY STAND THAT THIS IS A DIRECT PRODUCT OF THE ISSUE FROM THE TWO RECALLS.  THE DEALER TRIED TO USE SCARE TACTICS. I OPENED A CASE WITH CHEVY AND I AM GETTING NO ASSISTANCE.  I AM FEARFUL IN THIS CAR.  I AM GOING TO GET THE BRAKES AND TIRES DONE BECAUSE MY KIDS ARE IN THIS VEHICLE, BUT WHAT ABOUT AFTER THAT, IT WILL JUST KEEP HAPPENING BECAUSE THE ON ISSUE IS NOT FIXED AND THE OTHER IS NOT PROPERLY FIXED.  THEY DO NOT SEEM TO WANT TO STAND BEHIND THE PRODUCT AND I AM GUESSING WILL NOT CARE WHEN GOD FORBID SOMEONE OR SOMEONE'S FAMILY IS KILLED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11280275,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2019","dateComplaintFiled":"11/15/2019","vin":"1GNSKHKC8HR","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"THIS VEHICLE KEEPS HAVING KEY FOB, ELECTRICAL ISSUES, TIRE SERVICE MAINTENANCE ISSUES, AND NOW ENGINE ISSUES RELATED TO THE KEY FOB.  THE KEY FOB KEEPS SAYING IT IS NOT DETECTED.  RECENTLY, WHILE DRIVING ON ROAD AT ABOUT 48 MPH, KEY FOB NOTIFICATION CAME ON DASHBOARD SAYING KEY FOB WAS NOT DETECTED, ENGINE SHUT OFF AND CAR HAD TO BE RESTARTED AGAIN USING FOB BOX INSIDE GLOVE COMPARTMENT, THIS WAS PARTICULARLY ALARMING.  THE KEY FOB HAS HAD BATTERIES REPLACED AND THEY WORK BECAUSE THE CAR WILL REMOTE START AND HAVE TRIED BATTERIES IN OTHER ITEMS.  THE FOB DOES NOT HOWEVER LET YOU UNLOCK THE CAR OR FINISH STARTING IT OUT OF THE REMOTE START ONCE YOU GET INTO THE CAR AND TRY TO START IT, THE CAR TELLS YOU IT CANNOT DETECT THE REMOTE.  THE CAR HAS HAD NUMEROUS KEY FOB ISSUES AND HAS BEEN TAKEN INTO LOCAL CHEVROLET DEALER WHO CANNOT FIND ISSUE.  THE CAR HAS ALSO HAD 142 HARD BRAKING EVENTS SINCE APRIL 2019 TO NOVEMBER 2019 ACCORDING TO ON STAR REPORTS.  THE TIRE SERVICE MONITOR KEEPS FLASHING THAT THERE ARE ISSUES WITH TIRES.  THE REAR WIPER WOULD NOT SHUT ITSELF OFF EVEN THOUGH BUTTON WAS IN OFF POSITION.  ALL OF THESE ISSUES HAVE NOT BEEN ABLE TO BE REPAIRED AT THE CHEVY DEALER.  THIS CAR IS GOING BACK IN FOR SERVICE 11/18/19 FOR THESE ISSUES AGAIN.  NOT SURE WHAT THE OUTCOME WILL BE UNTIL AFTER THIS APPOINTMENT.  MY GUESS IS THAT IT IS SOME KIND OF ELECTRONIC CIRCUITRY PROBLEM(S) BUT UNFORTUNATELY THE DEALER SAYS THEY CANNOT FIND ANY ISSUE(S) OR PROBLEM(S) UNTIL IT COMPLETELY SHUTS DOWN.  THESE EVENTS ARE ONGOING AND HAVE BEEN OCCURRING INTERMITTENTLY SINCE NOVEMBER 2018.  ALL I CAN PROVIDE IS PHOTOS OF THE DASHBOARD SHOWING WHAT IT RELATES TO ME UNFORTUNATELY I HAVE NO DOCUMENTATION OF ENGINE SHUTTING OFF ONLY A PHOTO OF WHAT DASHBOARD SHOWED WHEN IT HAPPENED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11277164,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2019","dateComplaintFiled":"10/30/2019","vin":"1GNSKHKCXHR","components":"SERVICE BRAKES","summary":"ON MARCH 21, 2019 I WAS IN AN AUTOMOBILE ACCIDENT DUE TO BRAKE ISSUES. I WAS AT A RED LIGHT IN THE LEFT TURN LANE AROUND THE CORNER FROM MY HOUSE.  THERE WERE 3 OR 4 CARS IN FRONT OF ME TO TURN LEFT.  LIGHT TURNED GREEN, EVERYONE PROCEEDED. THE CAR IN FRONT OF ME PASSED THE CROSS WALK AT THE INTERSECTION, SHE SLAMMED ON HER BRAKES AND DECIDED NOT TO PROCEED.  I SAW HER MAKING A SUDDEN STOP, I STEPPED ON THE BRAKE.  SINCE WE WEREN'T GOING VERY FAST, MY EXPECTATION WAS FOR MY CAR TO STOP.  I FOUND THAT THE BRAKE PEDAL SEEMED TO BE MORE DIFFICULT TO PUSH.  INSTEAD THE HARDER I PRESSED ON THE BRAKE THE MORE I REALIZED I WAS ABOUT TO HIT THE CAR IN FRONT OF ME.  AT THAT POINT I FELT LIKE I HAD TO SLAM ON MY BRAKES.  THINGS WERE HAPPENING SO FAST.  AFTER MY VEHICLE BUMPED THE CAR IN FRONT OF ME, I ASKED THE GIRL TO PULL OFF THE ROAD SO WE WOULDN'T BLOCK TRAFFIC.  I CALLED THE POLICE TO COME OUT TO TAKE A REPORT.  SHE STATED THAT HER VEHICLE ALREADY HAD A HOLE IN THE BUMPER SO MY VEHICLE DIDN'T DO MUCH DAMAGE TO HER CAR.  WE BOTH HAD OUR VEHICLES REPAIRED.  SOMETIME IN EARLY TO MID MAY I RECEIVED A GENERIC LETTER FROM GM (DATED APRIL 2019) DISCUSSING THE FACT THAT THERE MAY BE A CONDITION WITH THE 2017 SUBURBAN MAY HAVE A CONDITION WHERE CUSTOMERS MAY EXPERIENCED INCREASED BRAKE PEDAL EFFORT.  I CONTACT GM AFTER STUDYING UP ON THIS ISSUE AND FILED A COMPLAINT. I RECD A CASE #.  SOMETIME LATER HE CONTACTED  ME SAYING MY CASE HAD BEEN MOVED TO ANOTHER AREA.  NEVER HEARD FROM ANYONE  CALLED THEM ON JUNE 18.  WAITED FOR ANOTHER CALL. FINALLY HEARD CASE WAS BEING MOVED TO ANOTHER AREA AND WAS TOLD IT COULD TAKE 30 DAYS OR MORE.  I SUPPLIED ALL THEY ASKED FOR.  THEY SENT SOMEONE OUT TO RETRIEVE DATA. WAITED AND WAITED. AFTER MUCH EFFORT RECEIVED AN EMAIL SAYING THAT THE ACCIDENT OCCURRED 5 MONTHS AGO & THE CONDITION MAY NOT HAVE BEEN PRESENT AT THAT TIME AND DECLINED TO ASSIST","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11270909,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2019","dateComplaintFiled":"10/24/2019","vin":"1GNSKHKC1HR","components":"SERVICE BRAKES","summary":"PERFORMED SAFETY RECALL 'REPAIR'  UNDER NHTSA CAMPAIGN NUMBER 19V645 AT LOCAL CHEVROLET DEALERSHIP ON 17 OCTOBER 2019. VEHICLE CONTINUES TO EXPERIENCE DECREASED BRAKING PERFORMANCE AT LOW SPEED - CONSISTENT WITH CHIEF COMPLAINT DESCRIBED IN THE CAMPAIGN DESCRIPTION. CURRENT SYMPTOMS STILL INCLUDES INCREASED BRAKE PEDAL EFFORT AND VIBRATION WHEN APPLYING BRAKES DURING LOW SPEEDS SUCH AS CONTROLLING VEHICLE SPEED IN SLIGHT DECLINES AND STOP-AND-GO TRAFFIC CONDITIONS. OWNER SUSPECTS DETERIORATED VACUUM PUMP AND RECOMMENDS REPLACEMENT OF VACUUM PUMP AS PART OF GM SAFETY RECALL REPAIR PROCEDURE (NOT JUST SOFTWARE UPDATE/MODIFICATION) UNDER NHTSA CAMPAIGN NUMBER 19V645.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11268854,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2019","dateComplaintFiled":"10/16/2019","vin":"1GNSKJKC2HR","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A VIBRATION IN THE BRAKE PEDAL AND IT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE VEHICLE TOOK A LONG TIME TO STOP. THE VEHICLE WAS TAKEN TO BOB MCCOSH CHEVROLET BUICK GMC CADILLAC (1 BUSINESS LOOP 70 W, COLUMBIA, MO 65203, (573) 442-6156),  BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5584337574. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. THE FAILURE  MILEAGE WAS APPROXIMATELY 45,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11255614,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"09/16/2019","vin":"1GNSKJKC8HR","components":"STEERING","summary":"I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY \"UPDATING\" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNER'S MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE VERY MUCH. IT IS VERY USEFUL TO BE SUBTLETY REMINDED THAT THE CAR IS DRIFTING TO THE RIGHT OR LEFT. I HAVE CONTACTED CUSTOMER SERVICE TWICE TO NO AVAIL. I HAVE WRITTEN MARY T BARRA, CEO OF GM, AND HAVE NOT EVEN RECEIVED A \"WE'RE WORKING ON IT\" REPLY FROM HER. THIS IS A PURE AND SIMPLE SAFETY FEATURE THAT GM HAS TAKEN AWAY FROM ME, WITH NO EXPLANATION OR REGRETS. PLEASE ADVISE ON THE BEST WAY TO RESOLVE THIS ISSUE. THANKS, [XXX]. *JS    PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11254878,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2019","dateComplaintFiled":"09/12/2019","vin":"1GNSKJKC4HR","components":"POWER TRAIN","summary":"WHILE DRIVING NORMALLY ON THE HIGHWAY THERE APPEARED TO BE A HARD SHIFT BETWEEN FIRST AND SECOND GEAR AND WHEN SECOND GEAR DID KICK IN, THERE WAS A SUDDEN JERK.  ALREADY HAVING MADE AN APPOINTMENT WITH THE DEALERSHIP THE NEXT DAY,  THAT MORNING A WHIRLING SOUND APPEARED EACH TIME THE ACCELERATION PEDAL WAS PRESSED.  WHEN WE GOT THE VEHICLE TO THE DEALERSHIP,  THEY RAN A DIAGNOSTIC AND IT CAME BACK CLEAR.  I ALSO PAY FOR ON STAR, AND THEY PROVIDE ME WITH REGULAR DIAGNOSTIC REPORTS,  WHICH NEVER INDICATED A PROBLEM AND THE CHECK ENGINE LIGHT NEVER CAME ON.  THE VEHICLE APPEARED FINE ON PAPER BUT WITH A TEST RUN, THE DEALERSHIP WAS ABLE TO SEE THE PROBLEM AND TOLD US WE NEEDED A NEW TRANSMISSION.   A MECHANIC TOOK OUR OLD TRANSMISSION APART AND SAID THERE WAS A PROBLEM WITH THE TORQUE CONVERTER AND WHEN IT WENT UP IT SENT SHRAPNEL INTO THE PUMPS AND DESTROYED THE TRANSMISSION.  THIS SEEMS TO BE A COMMON PROBLEM WITH CERTAIN GM TRUCKS","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11255208,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"09/12/2019","vin":"1GNSKJKC8HR","components":"STEERING","summary":"I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING ... I WOULD LIKE TO TALK WITH [XXXX], WHO IS QUOTED IN A [XXX] ARTICLE PUBLISHED 9-11-19. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY \"UPDATING\" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNERS MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE VERY MUCH. IT IS VERY USEFUL TO BE SUBTLETY REMINDED THAT THE CAR IS DRIFTING TO THE RIGHT OR LEFT. I HAVE CONTACTED CUSTOMER SERVICE TWICE TO NO AVAIL. I HAVE WRITTEN MARY T BARRA, CEO OF GM, AND HAVE NOT EVEN RECEIVED A \"WE'RE WORKING ON IT\" REPLY FROM HER. THIS IS A PURE AND SIMPLE SAFETY FEATURE THAT GM HAS TAKEN AWAY FROM ME, WITH NO EXPLANATION OR REGRETS. PLEASE ADVISE ON THE BEST WAY TO RESOLVE THIS ISSUE.**THANKS, [XXXX]  ## VIN FAILED ## , ## *TT    'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *AS","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11245644,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2019","dateComplaintFiled":"08/22/2019","vin":"1GNSKHKC2HR","components":"UNKNOWN OR OTHER","summary":"AIR CONDITIONING STOPPED WORKING. LEAK FROM CONDENSER EXCACTLY AS PICTURED IN TSB COVERING SUBURBAN ESCALADE AND YUKON'S. GM STATES MY SUBURBAN WASN'T IDENTIFIED AS HAVING THE ISSUE. INSPECTION REVEAVELS IDENTICAL PROBLEMS WITH DEFECTIVE CONDENSER AS NOTED IN THEIR TSB.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11243105,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"08/11/2019","vin":"1GNSKHKC0HR","components":"UNKNOWN OR OTHER","summary":"BOTTOM LINE INJECTORS! HAVE HAD THIS CAR FOR LESS THAN A YEAR AND REPLACED AC CONDENSER, BACK UP CAMERA, WHOLE FUEL SYSTEM DROPPED OUT BC OF CODES, FULL TUNE UP, WIRES, PLUGS XS 2, STILL HAD MISFIRES, ROUGH IDLE CODES FINALLY AFTER 2000$ FIX AND OUT OF WARRANTY FIXED THE PROBLEM! MIGHT LOOK NICE BUT WILL NEVER BUY AGAIN!","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11240884,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2019","dateComplaintFiled":"07/31/2019","vin":"1GNSCHKC2HR","components":"SERVICE BRAKES","summary":"I WAS DRIVING WITH MY SON AS A PASSENGER.I PULLED UP TO A RED LIGHT AT VERY LOW SPEED FROM A HIGH SCHOOL PARKING LOT. IT WAS A RED LIGHT. 1ST CAR MAKING A LEFT.I CAME TO A COMPLETE STOP BEFORE THE CROSSWALK.AFTER BEING STOPPEF FOR OVER A MINUTE,I BEGAN TO RELEASE THE BRAKE PEDAL. AS I RELEASED THE BRAKE SLIGHTLY THE BRAKE PEDAL GOT VERY STIFF AND THE CAR STARTED TO SHAKE.  NO EMERGENCY STOP/LIGHTS/SEAT VIBRATE OR ABS SYSTEMS WERE ACTIVATED. AS THE CAR CREPT PAST THE CROSSWALK WITH THE BRAKE BEING DEPRESSED FULLY, SHAKING VIOLENTLY. THE VEHICLE ENDED UP 5-8 FEET FURTHER THAN WHEN I HAD STOPPED PRIOR. I NEVER RELEASED THE BRAKE ENOUGH TO EVEN MOVE. AFTER THE CAR STOPPED SHAKING MY SON HAD LOOKED AT ME AND VERY SCARED ASKED IF IT WAS AN EARTHQUAKE. I SAID NO THE CAR HAD NOT STOPPED. HE SAID TO ME WOW THAT WAS THE SAME FEELING FROM WHEN OUR VEHICLES BRAKES FAILED ONCE BEFORE AND PLOWED INTO THE VEHICLE IN FRONT OF US WHILE MY WIFE WAS DRIVING. MY SON WAS THERE FOR BOTH INCIDENTS BUT MY WIFE AND I WERE SEPARATE DRIVES FOR BOTH INSTANCES. I THEN TESTED THE BRAKES TO BE OPERATIONAL AND CONTINUED HOME. I BROUGHT THE VEHICLE TO PARADISE CHEVROLET AT THE FIRST APPOINTMENT THEY HAD AVAILABLE EVEN AFTER I STATED IT WAS A SAFETY EMERGENCY ON A VEHICLE THAT HAD HAD BRAKE FAILURES IN THE PAST. AFTER THE FIRST TIME THEY REPLACED THE VACUUM PUMP DUE TO FAILURE CAUSING A TRAFFIC COLLISION WITH INJURIES. CHEVROLET INSPECTED THE VEHICLE ONLY TO FIND THAT THIS TIME THE VACUUM PUMP WAS WITHIN PARAMETERS AND BRAKES WORK SUFFICIENTLY AFTER THE VACUUM UPDATE FROM A YEAR AGO.I AM NOW DRIVING THE SAME VEHICLE BASED ON THE INSPECTION FROM LOCAL CHEVROLET DEALER.I DO NOT FEEL SAFE IN THIS VEHICLE AFTER THE VACUUM PUMP BEING REPLACED 2 TIMES DUE TO FAILURE AND A THIRD TIME WITH A FAILURE AND NO PROPER REPLACEMENT.MY FAMILY IS IN DANGER AND SO ARE OTHER DRIVERS ON THE ROAD.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11229715,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2019","dateComplaintFiled":"07/06/2019","vin":"1GNSKHKC1HR","components":"SERVICE BRAKES","summary":"I WAS AT THE TOP OF A BOAT RAMP BEGINNING TO BACK UP IN ORDER TO LAUNCH OUR BOAT WHEN THE BRAKE PEDAL FELT HARD AS A ROCK, IT WOULD NOT PRESS DOWN. QUICKLY, I SHIFTED INTO DRIVE AND MOVED SLOWLY TO LEVEL GROUND. THE BRAKE PEDAL REMAINED HARD, BUT STOPPED WHEN EXERTING TREMENDOUS PRESSURE, AKA \"STANDING ON THE BREAK.\" I HAD THE VEHICLE TOWED TO A CHEVROLET DEALERSHIP FOR REPAIR. THE PROBLEM WAS A FAILED BRAKE ASSIST VACUUM PUMP. APPARENTLY, THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS VERY PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11221691,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2019","dateComplaintFiled":"06/21/2019","vin":"1GNSKHKC1HR","components":"SERVICE BRAKES","summary":"BRAKE PEDAL BECAME VERY HARD TO PRESS AND WOULDNT STOP THE VEHICLE, NEARLY CAUSING AN ACCIDENT. THE SERVICE BRAKE ASSIST LIGHT CAME ON. I HAD THE CODE PULLED BY A LOCAL GARAGE. THE CODE SAID THE BRAKE VACUUM PUMP HAD FAILED. VEHICLE ON HAS 60000 MILES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11218841,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2019","dateComplaintFiled":"06/10/2019","vin":"HR324406","components":"SERVICE BRAKES","summary":"WHEN DRIVING ON HIGHWAY AND WHEN TO APPLY BRAKE PEDAL WAS HARD AND DIDN'T RESPOND I HAD TO SLOWLY PULL TO THE SIDE AND THE CAR FINALLY BRAKES AFTER I LITERALLY HAD TO STAND ON BRAKE PEDAL . NO WARNING LIGHTS BRAKE PEDAL EXTREMELY HARD","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11218687,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2019","dateComplaintFiled":"06/08/2019","vin":"1GNSCJKC3HR","components":"SERVICE BRAKES","summary":"I HAVE HAD AN ISSUE TWICE WITH MY 2017 SUBURBAN PREMIER 40K MILES WHILE AT THE BOAT RAMP WHERE THE BRAKE PEDAL GIVES OUT A BIT AND I HAVE HAD TO PUMP THE PEDAL DOWN HARD THEN APPLY THE  EMERGENCY BRAKE AS A BACKUP.   I HAVE A SMALL BOAT WHICH IS WHY I AM CONCERNED IT MAY BE A BRAKE MALFUNCTION. HAVEN'T HAD AN ISSUE WHILE ON THE ROAD YET BUT BOTH TIMES IN AN INCLINE BOAT RAMP.     AFTER READING SEVERAL SIMILAR ISSUES LIKE MINE ON THE WEB I WILL BE CALLING GM CUSTOMERS SERVICE AND HAVING MY BRAKE SYSTEM CHECKED AGAIN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11197264,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2019","dateComplaintFiled":"04/18/2019","vin":"","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"VERY VERY VERY BAD AC CONDENSER TO COSTLY TO FIX","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11194284,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2019","dateComplaintFiled":"04/06/2019","vin":"1GNSKHKC2HR","components":"UNKNOWN OR OTHER","summary":"AIR CONDITIONER FAILURE. LEAK CAUSING ALL REFRIGERANT TO LEAK OUT. APPARENTLY, THIS IS A COMMON PROBLEM FOR THIS MODEL AND YEAR. CAR HAS 49K MILES AND IS OUT OF WARRANTY ON MILES EVEN THOUGH IT IS LESS THAN 3 YEARS OLD. JUST LEAKED OUT RAPIDLY. BLOWING HOT AIR. NOT REALLY DRIVEABLE WITH 3 CHILDREN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11193766,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2019","dateComplaintFiled":"04/04/2019","vin":"1GNSCHKC7HR","components":"SERVICE BRAKES","summary":"WE BOUGHT THIS VEHICLE AND IMMEDIATELY HAD ISSUES WITH THE BRAKES. WHEN YOU TRY AND PUMP THE BRAKES AT A SLOW RATE, THE BRAKES HARDEN UP AND HAS ALMOST CAUSED SEVERAL ACCIDENTS. WE CALLED THE DEALERSHIP AND THEY SAID IT WAS SOMETHING WE HAD TO FIX ON OUR OWN AND THERE WAS NO RECALL. LOOKS LIKE THIS IS VERY COMMON IN THESE CARS AND YOU NEED TO BE AWARE. THIS IS AN EXPENSIVE MAINTENANCE THAT HAS TO BE FIXED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11173257,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2019","dateComplaintFiled":"01/31/2019","vin":"1GNSKHKC8HR","components":"SERVICE BRAKES","summary":"WHILE PUMPING BRAKES THE BRAKES AT LOW RATES OF SPEED THE PEDAL WOULD GET VERY HARD OR LOCK UP AND THE VEHICLE WOULD NOT STOP AND WOULD ROLL FORWARD ALMOST CAUSING ACCIDENT. I WAS ABLE TO IMMEDIATELY RECREATE THE EVENT SO I DROVE STRAIGHT TO CHEVY DEALER WHERE IT WAS DIAGNOSED AS INTERNAL FAILURE OF THE BRAKING VACUUM PUMP. I HAVE NEVER IN ANY OTHER VEHICLE HAD THAT ISSUE AND THIS CAR WAS BOUGHT BRAND NEW SO I BELIEVE IT SHOULD NOT BE HAVING THAT ISSUE AT JUST 2 YEARS OLD. THIS WAS ALSO NOT A CHEAP FIX AND AM FRUSTRATED THAT IT HAS BEEN REPORTED AS COMMON AMONG CHEVY CARS RECENTLY. THESE VACUUM PUMPS ARE OVER AND OVER AGAIN MALFUNCTIONING FOR CHEVY OWNERS AND NEEDS TO BE RECALLED IT SEEMS TO AVOID ACCIDENTS AND UNNECESSARY DAMAGE","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11165712,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2018","dateComplaintFiled":"01/03/2019","vin":"1GNSKHKC7HR","components":"SERVICE BRAKES","summary":"HI I?M NOT SURE IF THIS WILL EVER BE READ BUT THIS WEEK WHILE TRAVELING ACROSS THE US (IN A BLIZZARD) IN MY 2017 CHEVY SUBURBAN THE VACUUM PUMP ON MY BRAKE ASSIST WENT OUT AND LEFT ME WITH VERY LITTLE BRAKES     I WAS LUCKILY ENOUGH TO GET IT TO A DEALERSHIP WHERE THEY REPLACED THE VACUUM PUMP ALONG WITH THE BELT THAT BROKEN BECAUSE OF IT.  THEY DID SAY IT WAS A BAD DESIGN AND WOULD MOST LIKELY GO OUT AGAIN. I HAVE 4 CHILDREN WHO ARE IN THE CAR WITH ME AT ALL TIMES. I LOOKED ONLINE AND THERE IS NOT A RECALL FOR MY VEHICLE YET BUT I READ THAT OTHER PEOPLE ARE HAVING THE SAME ISSUES   I SAVED MY RECEIPTS AND I AM HONESTLY SCARED TO CONTINUE TO DRIVE MY FAMILY AROUND IN MY CAR.  I HOPE TO GET SOME KIND OF A REPLY WITH SOME DIRECTION TO TAKE TO GET THIS FIXED.  THANK YOU [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'  *PM","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11161079,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2018","dateComplaintFiled":"12/13/2018","vin":"1GNSKHKC1HR","components":"SERVICE BRAKES","summary":"BRAKES HARD TO STOP WHEN TRYING TO PARK CAR. FEELS AS IF BRAKES NOT WORKING PROPERLY AND CAR SLOWLY MOVING FORWARD OR BACKWARD WHEN IN REVERSE","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11155769,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2018","dateComplaintFiled":"12/03/2018","vin":"1GNSCHKC5HR","components":"AIR BAGS","summary":"THE AIRBAG LIGHT COMES ON WHEN DRIVING. ISSUES WITH AIRBAG WIRING UNDER SEAT. WIRING HARNESS IS ON BACK ORDER MEANING THIS IS A COMMON PROBLEM. GM SHOULD BE RECALLING AND TAKING CARE OF THESE ISSUES. WHEN ONE BUYS A 2017 SUBURBAN AND PAYING OVER $40K YOU DON'T EXPECT TO BE INVESTING MONEY TO BE FIXING SAFETY ISSUES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11149878,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2018","dateComplaintFiled":"11/07/2018","vin":"1GNSKHKC1HR","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE BRAKES SEIZED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE VACUUM HOSE SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD REVIEW THE CONTACT'S CASE AND GET BACK WITH HER. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11121160,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2018","dateComplaintFiled":"08/20/2018","vin":"1GNSCHKC3HR","components":"UNKNOWN OR OTHER","summary":"ROUGH IDLE FOR A COUPLE OF WEEKS THEN CHECK ENGINE LIGHT AND SERVICE TRACTION CONTROL LIGHT CAME ON.  COULD NOT GEAR DOWN WITHOUT JERKING.  TOOK TO DEALERSHIP AND THE CORRECTED THE PROBLEM.  THREE DAYS LATER ROUGH IDLING AGAIN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11118804,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2018","dateComplaintFiled":"08/09/2018","vin":"1GNSKJKCXHR","components":"SERVICE BRAKES","summary":"FRONT PASSENGER BRAKE PAD WEARING OUT UNEVENLY. THE INSIDE PAD IS 6MM DIFFERENT FROM THE OTHER 3 PADS. VERY DANGEROUS BRAKES WORE OUT IN 4 MONTHS. NOW BRAKES ARE SQUEAKING TERRIBLY WHILE DRIVING. STOPPING EFFORT HAS INCREASED AND FEELS UNSAFE","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11114624,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2018","dateComplaintFiled":"07/30/2018","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKES FAILED TO OPERATE PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CHEVROLET OF TURNERSVILLE, 3400 NJ-42, TURNERSVILLE, NJ 08012) WHERE IT WAS DIAGNOSED THAT THE BRAKE ROTORS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11092369,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2018","dateComplaintFiled":"05/07/2018","vin":"1GNSKHKC3HR","components":"WHEELS","summary":"HAD A FLAT TIRE ON MY LIGHT DUTY TRUCK EQUIPPED WITH TRAILERING CAPABILITY. TRUCK SPARE TIRE IS RATED FOR TEMPORARY USE ONLY AND SLIGHTLY SMALLER THAN THE TIRES ON THE TRUCK. IF THE TEMPORARY USE TIRE IS ON THE FRONT AXLE WHILE TOWING A TRAILER AT A SPEED IF 55MPH IS IT SAFE IN AN EMERGENCY BRAKING SITUATION ? IS THE MAJORITY OF WEIGHT NOW ON THE FRONT AXLE? GM TOLD ME THE SPARE IS 17 1/2'  THE REGULAR TIRES ARE 18'  THE OWNERS MANUAL ALERT THE OWNER NOT TO USE 4WD BECAUSE OF A SMALLER TIRE. IS IT SAFE ? HAD TIRE FIXED AND WENT TO COSTCO AND PURCHASED A NEW FULL SIZE TIRE TO REPLACE THE REPAIRED ONE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11051337,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2017","dateComplaintFiled":"11/29/2017","vin":"1GNSKGEC1HR","components":"ELECTRICAL SYSTEM","summary":"WE WERE IN MOTION AND THE CAR SUDDENLY DIED COMPLETELY. WE WERE LATER TO LEARN THAT THE BODY CONTROL MODULE (BCM) HAD SHORTED OUT. WE LEASED THE CAR BRAND NEW AND HAD ONLY HAD IT FOR THREE MONTHS WHEN THIS OCCURRED. THANKFULLY WE WERE NOT IN A BUSY ROAD WHEN IT HAPPENED, OTHERWISE WE COULD HAVE BEEN KILLED. ON TOP OF THIS, THE CHEVROLET DEALERSHIP TO WHERE THE VEHICLE WAS TOWED TOLD US THAT IT WAS NOT COVERED UNDER WARRANTY AND REQUIRED US TO PAY TO REPLACE THE BCM (INITIALLY THEY QUOTED AROUND $700, BUT THEN AFTER WE COMPLAINED, THEY SAID THEY'LL \"SPLIT IT WITH US\" AND REDUCED IT TO AROUND $350).","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11040305,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2017","dateComplaintFiled":"10/27/2017","vin":"1GNSCJKC4HR","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"WHEN I BOUGHT THE SUBURBAN IT WAS DAYLIGHT...EVERYTHING CHECKED OUT FINE. THEN THE NEXT MORNING I WENT TO BACK OUT OF MY DRIVEWAY IN THE DARK AND ALMOST HIT A CAR. THE BACKUP CAMERA SCREEN IS SO BRIGHT YOU CANNOT SEE ANYTHING EXCEPT VERY BRIGHT LIGHT IN YOUR EYES.   THAT FIRST FEW MORNINGS I THOUGHT WELL I'LL READ THRU THE MANUAL ABOUT HOW TO ADJUST THE BRIGHTNESS. I HAVE NOW LOOKED THRU THE BOOK SEVERAL TIMES AND WE HAVE ESTABLISHED ...THERE IS NO ADJUSTMENT OFFERED..  THIS IS A DEFINITE HAZARD AND NOW I SEE FROM A SEARCH ON THE INTERNET..WE ARE NOT THE ONLY ONES WITH THIS PROBLEM. MY 2014 SUBURBAN DID NOT HAVE THIS ISSUE...SO THEY MUST HAVE CHANGED SOMETHING, THE ADJUSTMENT..BRAND OF CAMERA, SOMETHING.  THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT..IF A PERSON IN DARK CLOTHES WALKED BEHIND ME I COULD NOT SEE THEM BECAUSE OF THE BRIGHTNESS. SOMEONE IS GOING TO GET HURT IF THEY DON'T FIX THIS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10980289,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2017","dateComplaintFiled":"04/24/2017","vin":"1GNSCGKC0HR","components":"EXTERIOR LIGHTING","summary":"WHEN THE VEHICLE IS PUT INTO REVERSE, THE REAR BACK-UP CAMERA COMES ON. THE DISPLAY OF THE CAMERA IS EXTREMELY TOO BRIGHT, AND MAKES IT DIFFICULT TO BACK UP PROPERLY WITH A GLARING LIGHT IN YOUR FACE. THERE IS CURRENTLY NOT AN OPTION TO DECREASE THE BRIGHTNESS OF THE CAMERA. I HAVE CONTACTED THE CHEVROLET DEALERSHIP IN PERSON AND THE CHEVROLET CORPORATION BY CHAT AND BY PHONE. EACH TIME, NO OPTIONS WERE PROVIDED TO ASSIST WITH THE ISSUE. WHEN I CONTACTED THE CHEVROLET CORPORATION, I WAS TOLD TO CONTACT THE NHTSA IF I FELT THAT THERE WAS AN ISSUE. I FEEL THAT THE BRIGHT DISPLAY OF THE REAR BACK-UP CAMERA COULD POTENTIALLY BE A SAFETY ISSUE, SINCE IT IMPEDES THE DRIVER'S ABILITY TO SEE CLEARLY WITH THE SIDE VIEW MIRRORS. THIS ISSUE HAS OCCURRED SEVERAL TIMES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10970628,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2017","dateComplaintFiled":"04/05/2017","vin":"1GNSKJKC0HR","components":"ELECTRICAL SYSTEM","summary":"POWER TAILGATE HAS CLOSED BY ITSELF AND HIT PERSONS ON THE HEAD THREE TIMES IN THE FIRST TWO WEEKS FOLLOWING PURCHASE.  VEHICLE WAS PURCHASED MARCH 21, 2017, TODAY IS 4/4/17.  TAILGATE FOOT ACTIVATION HAS TRIGGERED WITHOUT FOOT MOVEMENT UNDER SENSOR, CAUSING UNWANTED OPENING OF THE TAILGATE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10970627,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2017","dateComplaintFiled":"04/05/2017","vin":"1GNSKJKC0HR","components":"UNKNOWN OR OTHER","summary":"PRESSURE IN CABIN FELT STRONGLY IN EARS AT SPEEDS BELOW 40 MPH (CITY).  WE HAVE HAD THIS PROBLEM FIRST ON A 2015 SUBURBAN, THEN A 2017 SUBURBAN PURCHASED BY OUR OFFICE LAST DECEMBER, AND NOW ON THE SECOND SUBURBAN PURCHASED MARCH 2017.  WHILE DRIVING IN CITY, PARTICULARLY OVER SLIGHTLY BUMPY ROADS, CABIN PRESSURE IS VERY STRONG AND PAINFUL TO THE EARS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":10954215,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2017","dateComplaintFiled":"02/13/2017","vin":"","components":"EXTERIOR LIGHTING","summary":"ON THE INTERSTATE THERE WAS A LINE OF MOTORCYCLES OF AT LEAST 50. AHEAD AND BEHIND THEM WERE A FEW OF THE NEWER SUBURBANS AND TAHOES BY CHEVY/GMC. I DIDNT HAVE ISSUES WITH THE LINE AND DELAY. I HAD AN ISSUE WITH THEIR HAZZARDS/EMERGENCY LIGHTS BLINKING. WHEN THOSE VEHICLES HAVE THEIR HAZARD LIGHTS BLINKING, THE BRAKE LIGHTS DO NOT WORK WHEN THEY ARE PRESSING ON THE BRAKES!!!! SO IT IS AN EXTREME SAFETY HAZARD FOR OTHER DRIVERS WHEN THE BRAKE LIGHTS DO NOT WORK WHEN THE HAZARD LIGHTS ARE ON AND BLINKING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]}]}