{"count":81,"message":"Results returned successfully","results":[{"odiNumber":11741333,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2026","dateComplaintFiled":"06/01/2026","vin":"1GNSKHKC8JR","components":"POWER TRAIN","summary":"The contact owns a 2018 Chevrolet Suburban. The contact stated while the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact's husband noticed an abnormal sound and the vehicle independently stopped. The contact stated that the instrument cluster displayed a blank screen. The contact's husband attempted to shift the gear shifter, however the gear shifter failed to shift as intended. The contact stated after several attempts, the gear shifter shifted as intended. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission. The contact's husband was informed that the transmission needed to be replaced or rebuilt. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. In addition, the contact was informed that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The contact was informed that the failure was not covered under the unknown recall. The failure mileage was approximately 108,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11738020,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2026","dateComplaintFiled":"05/15/2026","vin":"1gnskhkcxjr","components":"POWER TRAIN","summary":"My husband was driving our 2018 Chevy Suburban when it suddenly stopped accelerating and he could no longer shift gears.  Luckily, this happened while he was driving down a gravel road (approx 25-30mph).  If he would have been driving at highway speeds, it is likely that he could have lost control of the vehicle. Our Suburban had no issues to this point and had always run well. We take it in for routine maintenance. We had it towed to a local repair shop, and they informed us that something had happened with the transmission and that it would need to be replaced.  I have found several GM transmission recalls and our situation sounds similar to reference N252536750. Again we had no warning signs and had been experiencing no issues with our vehicle. If this had been something that we had been noticing problems and hadn't gotten it looked at, I can understand that maybe this had been something on going for a while that we had just missed maintenance on. However, for the transmission to stop so suddenly, I believe there must be some sort of larger failure in the transmission system.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11730756,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2026","dateComplaintFiled":"04/13/2026","vin":"1GNSCGKC5JR","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2018 Chevrolet Suburban. The contact stated that while purchasing an aftermarket warranty coverage, the warranty company informed the contact that there was a mileage discrepancy based on the Carfax report. The vehicle was a dealer sale. At the time of purchase, the mileage was 123,959; however, the Carfax report listed the mileage at 129,000 one month prior to the purchase.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11725731,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2026","dateComplaintFiled":"03/20/2026","vin":"1GNSCJKC6JR","components":"UNKNOWN OR OTHER","summary":"Transmission  problems 124,994 miles . It's the same defects  as the 2019-2025 defects.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11725391,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2026","dateComplaintFiled":"03/18/2026","vin":"1GNSKHKC5JR","components":"POWER TRAIN","summary":"The transmission just stopped working no warning just wouldn\u2019t go into gear. Then I turned it off and back on and was able to limp home it\u2019s slipping bad .","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11723745,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2026","dateComplaintFiled":"03/12/2026","vin":"1gnschkc5jr","components":"POWER TRAIN,ENGINE","summary":"My 2018 LT Chevy suburban with 110000 miles has been giving me transmission and motor problems. I took it to chevy vannuys and they took 3 days and did nothing. I saw a recall on line for the same year. Explaining about transmission problems. Where can I go to have it fixed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11716042,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"02/05/2026","vin":"1GNSCHKC4JR","components":"Other/I am not sure","summary":"I am reporting a safety issue involving a Cybex Eternis S child car seat.  The seat was manufactured on 02/28/2020 and has a printed expiration date of 02/25/2030, indicating a 10 year usable life. At approximately five years of use, the head impact foam failed and is broken into two separate pieces. The foam pieces are detached. This foam is a required safety component.  Cybex customer service confirmed in writing that if the head impact foam is detached or broken into separate pieces, the seat does not meet safety requirements and should not be used. Cybex also confirmed that no replacement part is available and no repair or remedy is offered.  As a result, the seat is unsafe and unusable halfway through its stated usable life, with no ability to repair or replace the failed safety component. This raises concerns about product safety support for child restraint systems marketed with extended usable lifespans.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"},{"type":"Child Seat","productYear":"9999","productMake":"CYBEX","productModel":"ETERNIS S","manufacturer":"Columbus Trading-Partners USA, Inc."}]},{"odiNumber":11715036,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"02/02/2026","vin":"1GNSCJKC4JR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2018 Chevrolet Suburban. The contact stated that on several occasions, while the vehicle was parked and running, or while driving at undisclosed speeds, the vehicle lost motive power. There was no warning light illuminated. Occasionally, the vehicle was able to be restarted; however, on other occasions, the vehicle required towing. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the battery cable and ignition switch were replaced; however, the failure persisted. The dealer informed the contact that the vehicle was unsafe to drive; however, the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 208,257.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11714735,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2026","dateComplaintFiled":"01/31/2026","vin":"1GNSCHKC1JR","components":"ENGINE","summary":"1.)  January 29 2026 @6:00PM Vehicle was in use.  Driver accelerated to avoid another vehicle and the engine loss all power.  When pushing on the accelerator the tachometer would increase as if I was reving the engine however there was no power.  SAFETY ISSUE:  With power completly lost, I had to coast over to the should of highway 10 and sit on the shoulder.  Vehicle had to be turned off and restarted in order for the vehicle to have power. ................................................................................................................................................................................................. 2.)  March of 2021 - Vehicle was in use. Driver accelerated to merge with traffice and the engine experienced a loss of all power.  When pushing on the accelerator the tachometer would increase as if I was reving the engine however there was no power.  Driver contacted ON-STAR seeking assistance.  ON-STAR rep advised that I pull over onto the shoulder of the highway, turn off the vehicle, then turn it back on which temporatily worked.  SAFETY ISSUE: With power completly lost, I had to coast over to the should of highway 60 freeway  and sit on the shoulder.  Vehicle had to be turned off and restarted in order for the vehicle to have power.  ACTION taken:  Vehicle was taken to a GMC certified dealer and the \"CONTROL CYLINOID VALVE & TRANSMISSION CONTROL MODUAL ASSEMBLY WERE REPLACED.  First incident the repair was under warrenty and there was no expense to the owner Second incident the repair was not under warrenty and owner is required to pay repairs.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11705521,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2025","dateComplaintFiled":"12/17/2025","vin":"1GNSCJKC6JR","components":"POWER TRAIN,LANE DEPARTURE","summary":"Transmission will not go into drive or reverse. This also happens when car is in drive going down the road it will all of a sudden lose power and not go when pressing gas pedal. Vehicle has to completely shut off several times before it will go back into gear. No warning before it started. This can be dangerous when it happens in traffic and I can\u2019t move car out of the road. It has not been inspected yet. Also blind spot warning does not always says it needs serviced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11705323,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"12/16/2025","vin":"1gnscjkc4jr","components":"ELECTRICAL SYSTEM","summary":"I've taken this SUV to the Chevy dealership 4 times now for the same issue.  SUV will not start at times then starts, it will even turn off on the road without warning.  New Battery and Chevy can not find out issues $500.00 later.  The brake pedal becomes hard to push down, and it will not start: wait 10 mins or so and it will start.  Even the remote start at times will not work. Chevy has had it for 30 days at a time and I'm being told to bring it back when it happens, how do I that!","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11697896,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2025","dateComplaintFiled":"11/06/2025","vin":"1GNSCHKCXJR","components":"POWER TRAIN","summary":"Transmission has to be replaced due to  transmission slipping and delayed shifting under heat and prolonged highway driving. This issue also causes SUDDEN hard shifting, hard breaking, shaking of the steering wheel, along with grinding of gears!! This is a safety issue to to no warning signs at all along with a sudden drop in speed and power!! While driving on the interstate or highway this sudden change can cause the vehicles behind you to rear end you or cause a pile up!!! The driver has no control of vehicle when these issues happen!! A loss in control due to shaking of the steering wheel is a huge issue!!! Lack of shifting or hard shifting causes a SUDDEN stop of vehicle with no warning signs while driving!! It is going to cause a crash!!!! These are serious and dangerous issues that Gm will NOT do a recall for!! GM is aware of the issues due to Suburban, Tahoe and Silverado vehicles in the year models 2018-2023 having this reoccurring issue!!! I recall needs to be done to save someone\u2019s life!!!!!  I have only had my suburban for 8 months!! I was not made aware of this issue at all!!!!!! This also causes rough idle!!!!!!!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11693400,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"10/14/2025","vin":"1GNSKJKC2JR","components":"WHEELS","summary":"Wheels 22\" Chrome  upgrade from the standard wheels from the factory The tire bead where the chrome meets the interior alloy metal corrodes. Thetires start losing air pressure. The tires should be 35 PSI. The front tire dropped to 23 PSI making sterring pull to the right.  This is a problem with all 4 tires on the 2018 Chev Suburban Premier. I need to check tire pressure weekly","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11686951,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"09/12/2025","vin":"1GNSKJKC8JR","components":"UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE","summary":"No official incident has happened yet, but the brake assist kicks in, yet does not work until it's revving engine to over 4000rpm, which causes a sudden jerk and scary sounds from engine. I have had a few instances where the vehicle did not want to stop almost causing an accident, and these have happened without anything in the car other than my daughter who is 2 and myself. The most recent problem is a weird rattling sound while going uphill. Before this going uphill is extremely sluggish, where I have the gas peddle almost to the floor, but nothing happens other than decrease in speed until it finally, about 30 seconds-1 minute, where it kicks into overdrive. Even then, speed does not increase by more than 5-10 mph depending on the incline. I have not brought it to get looked at yet, as I've seen these issues have been reported by numerous consumers without any recalls being sent out other than the breaking system update.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11682767,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"08/25/2025","vin":"1GNSKJKC0JR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"My vehicle completely shuts off while driving. All of the components on the dash and even my steering wheel moves into the prestarted vehicle position. It has happened 3 times in the past week now. One particular instance, I was on the highway and thankfully it came back on immediately before completely stopping but shutting off while driving 65mph is so dangerous.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11668470,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2025","dateComplaintFiled":"06/22/2025","vin":"1GNSKHKC0JR","components":"POWER TRAIN","summary":"Dear NHTSA,  I am submitting this complaint to report a recurring and potentially dangerous issue with the transmission in my 2018 Chevrolet Suburban, which I purchased brand new in 2018.  At approximately 60,000 miles, I experienced severe transmission issues that led to a complete transmission replacement. Now, at around 133,000 miles, I am encountering the same symptoms once again. The transmission makes a loud clunking noise during acceleration and braking, and shifts gears abruptly and harshly. These symptoms appeared suddenly, with no warning lights or prior alerts.  This problem poses a significant safety concern. The vehicle sometimes struggles to accelerate properly, making it dangerous to merge into traffic. Additionally, the forceful shifting makes the vehicle feel unstable and unpredictable, as though something beneath the car might fail while in motion. I transport my husband and our children in this vehicle, and this issue puts all of us at serious risk.  I have scheduled another appointment with a GM dealership to inspect the vehicle. However, given that this is a recurring failure involving a critical system, I am requesting that NHTSA investigate this matter as a potential defect affecting other owners of the same model.  Thank you for your attention to this serious concern.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11657682,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"04/30/2025","vin":"1GNSCHKC2JR","components":"POWER TRAIN","summary":"My Suburban is having the same issues as the most recent recall on the 2021-2025 Chevrolets. The issue is with pretty much all of the motors that go from the V8 to the 4 cylinders. It's doing the same exact thing a friend of mine's 2019 Tahoe did. It's making a loud knocking/ticking noise. When you first get to going it starts almost sputtering which can cause issues if you're in oncoming traffic trying to cross roads.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11656706,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"04/25/2025","vin":"1GNSKHKCXJR","components":"UNKNOWN OR OTHER","summary":"The Infotainment center display is black and therefore unable to utilize backup camera. The screen is still sensitive to touch but does not display anything for any function. Primarily a safety risk for backing up a large vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11656512,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2025","dateComplaintFiled":"04/24/2025","vin":"1GNSKHKC2JR","components":"ENGINE","summary":"LIFTER ISSUES AFTER 60000 MILES HAD TO REPLACE ALL AROUND 5000 DOLLARS","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11656220,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2025","dateComplaintFiled":"04/23/2025","vin":"1GNSCHKC0JR","components":"ENGINE","summary":"Currently own a 2018 Chevy Suburban with a lifter issue in the engine. This is a known issue with Chevy as many vehicles have experienced this problem from zero to over 100k miles. Chevy has not issued any help or support with customers with this issue. My vehicle is well maintained I get oil changes frequently and have never not done a required service when needed. When I notice an issue I immediately take it to in Regal Chevy for repairs and no matter what the issue is I get it repaired on the spot. I find it odd that this is a recurring issue and Chevy has done nothing to help support loyal customers.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11650480,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2023","dateComplaintFiled":"03/25/2025","vin":"1GNSCJKC1JR","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Chevrolet Suburban. The contact stated that the instrument cluster failed to function as intended. The instrument panel flickered intermittently and then went black, preventing the contact from safely operating the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer.  The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11643768,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"02/19/2025","vin":"","components":"ENGINE","summary":"The contact owns a 2018 Chevrolet Suburban. The contact stated that while starting the vehicle, the engine experienced rough idling. Additionally, the engine also made rattling sounds while driving with the check engine warning light illuminated. The vehicle was taken to the dealer and two other dealers, Penske Chevrolet of Cerritos (18605 Studebaker Rd, Cerritos, CA 90703) and Camino Real Chevrolet (2401 S Atlantic Blvd, Monterey Park, CA 91754); however, all three dealers were unable to duplicate the failure. The vehicle was not repaired. Upon investigation, the contact related the failure to the Active Fuel Management (AFM). The manufacturer was made aware of the failure but refused to buy back the vehicle. The failure mileage was approximately 60. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11630252,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2024","dateComplaintFiled":"12/11/2024","vin":"1GNSKHKC6JR","components":"ELECTRICAL SYSTEM","summary":"Vehicle first start sometimes when pushing the start stop button. Dash illuminates but then goes black as if no power. P129D code appears after being able to start.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11630254,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/11/2024","vin":"1GNSKHKC6JR","components":"POWER TRAIN","summary":"Had to replace transmission at 103000 miles. Regularly maintained no harsh driving. No warning signs it was going out till it happened","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11626968,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"11/23/2024","vin":"1GNSKHKC3JR","components":"SEAT BELTS","summary":"The 2nd row of the vehicle has 2 captain chairs and both seatbelt retractors failed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11619653,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2024","dateComplaintFiled":"10/14/2024","vin":"1GNSCHKC6JR","components":"WHEELS","summary":"Rim corrosion resulting in loss of air pressure. The inner portion of the rim is corroding causing the tires to loose pressure.  Depending on the amount of corrosion this could lead to a catastrophic failure at some point due to sudden loss of pressure.  I took my vehicle to a tire shop thinking there was a puncture causing it to loose pressure.  The manager explained to me that the pressure loss was due to corrosion of the alloy rim and that it is common with Chevrolet vehicles with factory alloy rims. The only solution to the problem is to have the rims possibly refurbished or replaced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11601829,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2024","dateComplaintFiled":"07/13/2024","vin":"1GNSKHKC0JR","components":"UNKNOWN OR OTHER","summary":"I bought this vehicle in January 2019 . I had to have the AC worked on in April 2021. I was advised that the year 2017 had a recall on the same is mine is having\u2026 now in 2024 my AC has to be fixed again for the same thing \u2026 this is not a cheap fix. It should be under a recall .. please if u can help in any way i would very much appreciate it.. thank u","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11576916,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2023","dateComplaintFiled":"03/12/2024","vin":"1GNSKJKC1JR","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"The Trailor brake system, engine light, stabilitrak control system and antilock brake system is on due to the wiring of this vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11550831,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2023","dateComplaintFiled":"10/19/2023","vin":"1GNSKHKC5JR","components":"ENGINE","summary":"Car abruptly lost power while driving causing rapid deceleration and requiring immediate action to steer vehicle off the active roadway without hitting other vehicles or causing property damage.  There were no warning lights or signs until this occured.  The vehicle was later towed to chevrolet who informed us that this was a KNOWN ISSUE these cars have where their \"lifters fail and sometimes even damage the camshafts\"  If this was a known issue why would it not have been addressed in a recall.  After speaking with the dealer I searched the internet for the same issue and it is widespread across several GM cars including mine.  GM now wants $3,100 to repair a dangerous manufacturer defect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11550011,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2022","dateComplaintFiled":"10/15/2023","vin":"1GNSKJKC6JR","components":"UNKNOWN OR OTHER,ENGINE","summary":"9/29/22 (123k miles) TECHNICIAN: - Test drove vehicle, inspected transmission operation & found gear train noise / L3, in approximately 1st through 3rd gears. Tach was jumping up to about 200 rpms when converter locked up and then would go back down. Monitored on scanner and found converter slipping in and out of lock up. - Scanned computer control modules & found no codes. - Inspected transmission fluid level & condition, found transmission fluid was full and red, note; customer noted fluid was changed recently and was dark and burnt with metal shavings in it during the change. (photo of metal shavings). - Inspected exterior of transmission for leaks & damage, found no leaks or damage. - Determined there is a lack of lockup pressure or hydraulic pressure and internal damage to the transmission assembly. - Recommends replacing the transmission assembly with a unit with an improved torque converter. (We replace).","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11550013,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2023","dateComplaintFiled":"10/15/2023","vin":"1GNSKJKC6JR","components":"STEERING,ELECTRICAL SYSTEM","summary":"TECHNICIAN - Was unable to perform test drive of vehicle. Inspected operation &  found; Vehicle will not turn over, battery very weak. Removed battery, put on charger for approximately 45 minutes. Reinstalled battery. Vehicle had power but did not start. Was unable to get shifter into neutral. Found engine still not turning over. Found starter  motor making clicking sounds. Got to turn over once but was very labored, but did not start. Disconnected shift cable at transmission and rolled vehicle into shop for diagnostic.  - Scanned computer control modules & found; Approximately 30 codes total in multiple modules, with high and low voltage codes. - Inspected & found; Performed basic electrical faulty tracing. Performed battery test, voltage was low at 16%.Battery(new FY22) failed load  test. Found starter making \"thunking and clicking\" sounds. Unable to move shift lever out of park position. Let battery charge an additional 1 hour and found battery failed testing. Tester states \"short\" which indicates internal failure. Tested starter draw, found excessive draw at 400amps, spec is 70-120amps. After testing tried to start. Engine turned over slowly for approximately 1 second and then made clicking sounds. Found body module voltage codes  returned. Verified engine does turn over when manually turned with breaker bar.   FURTHER SHIFT LOCK ISSUES OR OTHER ISSUES. Technician removed and replaced the starter assembly and the battery. Found engine started up and ran. Verified repair.  Found shift lock still not working. Shifter will not leave the park position. Performed testing. Verified transmission will shift to drive and to reverse. Verified brake switch working properly and sending signal out to ABS module. Verified shift cable not frozen. Found no fault tracing available for this type of shift lock. Eliminated other possibilities which indicates the issue is with the shift lock actuator/gear shifter. Determined/Suspect; The shift lock actuator/gear shifter is faulty.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11538602,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"08/15/2023","vin":"1GNSCHKC8JR","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"While slowing down to make a left hand turn at an intersection, my vehicle suddenly lost power steering and the entire system completely shut down. There was no electronic function during that time. I had to put the vehicle in park, turn the key to the off position and then start it back up. It has happened multiple times, both at low speeds in drive and reverse. This would have  caused a collision if there was oncoming traffic at the intersection at that time.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11534170,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2021","dateComplaintFiled":"07/24/2023","vin":"1GNSKHKC4JR","components":"ENGINE","summary":"The contact owns a 2018 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle jerked with the check engine warning light illuminated and the vehicle inadvertently lost motive power. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that he was informed by the dealer that the failure could not be duplicated, and that there would be a fee for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11527041,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"06/14/2023","vin":"1GNSKHKCXJR","components":"POWER TRAIN","summary":"On two occasions, most recently on 6/13/23 the vehicle went from 70 mph to 10 mph very suddenly on an Interstate in heavy traffic--very dangerous. The display indicates an over-heated transmission but the dealer believes its some electrical problem. This 2018 Suburban has an 8 speed auto transmission which has a lot of on line complaints and lawsuit pending.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11520956,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2023","dateComplaintFiled":"05/08/2023","vin":"1GNSKHKC7JR","components":"ELECTRICAL SYSTEM","summary":"While driving the vehicle lost all power and after about 20 seconds power came back on. The repair was the battery cables which was apparently very common on the make and model of vehicle. It's unsafe and can cause an accident and apparently happens on the majority of vehicles same year and make.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11511267,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"03/10/2023","vin":"1GNSKGEC9JR","components":"STEERING,SERVICE BRAKES","summary":"Vehicle starts dinging with warning - Service Trailer Brake System - and warning - Action Required Steering Assist is Reduced Drive with Care - ABS Light - Traction Control. Power steering goes out and assumedly ABS and Traction Control stop working.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11510081,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2023","dateComplaintFiled":"03/03/2023","vin":"1GNSKJKC9JR","components":"STEERING,SERVICE BRAKES","summary":"My rear left tire locks  when I\u2019m doing sharp turns  and I don\u2019t see any traction control lights come on when that happens","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11504915,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2023","dateComplaintFiled":"02/01/2023","vin":"1GNSKHKC6JR","components":"SEAT BELTS","summary":"The second row - driver's side seat belt no longer was retracting, making the seat unsafe.  This belt had been slow to retract since we purchased this vehicle from the dealership in June 2022, but it stopped retracting in mid January 2023.  As my extended warranty only covers drive chain, the dealer charged me $627.43 for parts and labor to replace the seat belt.  It is disappointing that Chevrolet does not warranty the basic safety equipment for the life of the vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11503260,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2023","dateComplaintFiled":"01/23/2023","vin":"1GNSKHKC3JR","components":"AIR BAGS","summary":"STARTED ABOUT  3 WEEKS AGO, DRIVER AIRBAG WARNING LIGHT APPEARED ON DASH. RESET IT AND ALERT STAYED OFF FOR A WHILE AND THEN STAYED ON CONSTANTLY. TOOK VEHICLE TO BE REPAIRED, AWAITING PARTS. DEALER STATED IT WAS AIRBAG IN THE  OVERHEAD AREA OF THE DRIVER. I DON'T KNOW IF VEHICLE PART HAS BEEN INSPECTED. AWAITING COMPLETION OF THE REPAIR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11502790,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2022","dateComplaintFiled":"01/20/2023","vin":"1GNSCGKC6JR","components":"ELECTRICAL SYSTEM","summary":"Trailer Brake system Service Message Took it to the dealer service department and was told that a diagnostic would be needed to find problem $225, if the wiring harness is indeed defective it would be over $500 in parts and $600 in labor. A picture of the light coming on while driving was produced to the dealer service department.  It first appear when driving on the freeway and we have never towed anything with this vehicle.  Upon further online research we found out that this is a common and serious problem with GMC and Chevy vehicles like the Canyon, Sierra, Silverado, Yukon, Tahoe, Suburban, Colorado from years 2015-2020.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11502634,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2022","dateComplaintFiled":"01/19/2023","vin":"1GNSKHKC8JR","components":"POWER TRAIN","summary":"Vehicle started shaking while accelerating.  Independent mechanic and his recommended transmission shop diagnosed an issue with the transmission - specifically the torque converter.  Shop said the car was unsafe to drive while waiting for new transmission as it could lose ability to accelerate while driving.  When I asked the transmission shop if they felt the previous owner(s) may have abused the car with their driving to cause the issue at a relatively low mileage, they said this was a systemic issue with this vehicle.  In fact one of the repair techs had the exact same issue with his personal vehicle at similar mileage (same make / model).","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11501145,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2022","dateComplaintFiled":"01/10/2023","vin":"1GNSKHKC3JR","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Car has been at dealer 3 times for Wi-Fi issue. Mechanic took car home for longer drive to check. No found issues. Brought in for small noise that comes and goes. They Came back saying $10000 for cam shaft and lifters they are assuming.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11500688,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2022","dateComplaintFiled":"01/08/2023","vin":"1GNSCHKC0JR","components":"UNKNOWN OR OTHER","summary":"On approximately December 23, 2022, I notice that the UV protection coating on the hood and roof of my SUV is no longer protecting these areas of my vehicle. Which I am now concerned could lead to rusting on my 2018 SUV. I reported this issue after seeing many complaints on the WEB for the same problem by vehicle owners. A Chevrolet dealer mechanic also informed me of customers voicing my concern about the UV-protecting coating issue. I'm worried this issue will continue and affect the painting of my entire vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11500265,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2023","dateComplaintFiled":"01/05/2023","vin":"1GNSKHKCXJR","components":"POWER TRAIN","summary":"The contact owns a 2018 Chevrolet Suburban. The contact stated that while driving and attempting to merge onto the freeway at approximately 50-55 mph, the vehicle suddenly stalled. The contact attempted to accelerate to approximately 70 -75 mph when the vehicle failed to accelerate. The transmission suddenly failed without any warning lights. The vehicle was towed to a certified mechanic who diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 111,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11489035,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2022","dateComplaintFiled":"10/12/2022","vin":"1GNSKGKC7JR","components":"AIR BAGS","summary":"The contact owns a 2018 Chevrolet Suburban. The contact stated while attempting to register her vehicle at the state DMV, she was advised that the vehicle did not have airbags. The contact had purchased the vehicle from a third party and not a dealer. The contact stated that the state DMV would not register her vehicle due to the absence of airbags. The vehicle was taken to several independent mechanics who informed her that all air bags were not installed on the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11486591,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2022","dateComplaintFiled":"09/27/2022","vin":"1GNSKHKC1JR","components":"EQUIPMENT","summary":"Android Auto stops functioning while driving, only way to deal with getting android auto going is to pick up phone and start navigating thru menus on phone, which is something that I don't want to do in the middle of driving.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11486055,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2022","dateComplaintFiled":"09/23/2022","vin":"1GNSKJKC2JR","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"Hello,  To whom it may concern,   My vehicle is a 2018 Chevy Suburban with a 5.3 motor. GM produced these motors made from inferior metal and defective lifters. My engine began failing in May 2022, I've taking my vehicle to several shops for work but the problem has not been resolved. I have links below explaining the problems with these motors. There are tens of thousands of individuals with families struggle with this same problem I'm having as well.  This is world wide news, I'm asking for help for myself and so many other people in these challenging times.  I've contacted GM headquarters.  [XXX] and [XXX] with no success, just the run around.  I went to a GMC dealer here in Clarksville, TN where I reside this month. [XXX] with GMC told me he was hearing my lifters and I need not drive my vehicle.  Called me in his office and told me he couldn't get my vehicle in to be looked at, but gave me another dealership contact information. I called and spoke with a gentleman by the name of [XXX] he also informed me that they were backed up and couldn't see me until October 5th. All warning lights came on in May of 2022, engine and steering and traction. Please view these links below that explain in further detail.  Thank you for your time and help!  My Contact information [XXX]  https://youtu.be/EwOQbnFcAOc  https://pickuptrucktalk.com/2021/12/are-there-new-problems-with-gm-v-8-engine-lifters-lurking/  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11484027,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2022","dateComplaintFiled":"09/12/2022","vin":"1GNSKHKC2JR","components":"SERVICE BRAKES","summary":"My car was acting weird, brake pedal was extremely tough to decompress, speed then was affected, and ultimately the brakes failed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11481232,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2022","dateComplaintFiled":"08/25/2022","vin":"1GNsKHKC5JR","components":"STEERING,BACK OVER PREVENTION","summary":"I have three occasions where I have been turning and my steering wheel locks up and is very hard to turn. I almost crashed twice. I have three young children in the car. I could not get out of the way fast enough but luckily avoided a crash.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11473836,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"07/14/2022","vin":"1GNSCHKC2JR","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2018 Chevrolet Suburban. The contact initially stated that while in reverse(R), the brake pedal became firm as the brake assist message appeared on the instrument panel. The contact stated that she had to stand on the brake pedal to stop the vehicle while in reverse(R). The contact then stated that the failure would occur while driving at various speed. The contact had taken the vehicle to a dealer where the mechanic was eventually able to duplicate the failure. The contact had the vacuum pump replaced; however, the failure recurred. The vehicle was taken back to the dealer where she was then informed that the brake booster needed to be replaced. The manufacturer was notified of the failure and offered to pay a portion towards the cost of the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) which she linked to the failure. The vehicle was not repaired. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11469215,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2022","dateComplaintFiled":"06/14/2022","vin":"1GNSKHKC5JR","components":"POWER TRAIN","summary":"We were driving the 2018 Chevrolet Suburban with our three children we tried to accelerate at a green light the car jolted to a halt and someone almost hit us from behind. If this would have happened on the highway we could have caused a major accident and put my kids lives in danger. Was able to get the car to move to the side of the road. We had the car towed to an automotive repair shop and they said there was an issue with the torque convertor and the transmission was totally ruined. There were no check engine lights and no warning what so ever! The repair shop said they haven\u2019t seen this happen on a car with so few miles. Costing us 4.5k and a couple weeks. There are no recalls for this issue on our car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11457631,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2022","dateComplaintFiled":"03/21/2022","vin":"1gnskhkc0jr","components":"ENGINE","summary":"I had noticed an intermittent chirping noise coming from the vehicle, but no warning lights were on and it did not seem significant, I thought maybe it was a squeaky belt that I would have checked at our next routine maintenance. My husband drove the vehicle next for an approximately 12-mile round trip. He noticed the noise get more consistent and louder, and while pulling into our driveway, I observed that the sound was very loud and smoke was coming from the right side wheel well. As soon as he put the vehicle in park, coolant flooded the driveway. We had an independent mechanic come to our home to diagnose the vehicle. He stated that the water pump completely blew and the pulley was loose. The mechanic emphasized that a car this age should not have had a loose water pump/pulley and that this was a manufacturing issue. He was very concerned that if it had blown while driving, it would have shut off the engine entirely and could have caused a catastrophic accident. He recommended a new water pump and thermostat.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11453248,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/21/2022","vin":"1GNSKHKC8JR","components":"STEERING","summary":"When driving with the 4x4 switch in the auto setting the car would jerk while driving at high speeds. Almost seemed like the left front tire would engage on dry pavement. Also there is a loss of steering while the vehicle is in motion. Speed does not change when it happens. Seems to happen more when driving around a corner. Loss of steering happened for a split second or multiple seconds.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11453293,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2022","dateComplaintFiled":"02/21/2022","vin":"1GNSKHKCXJR","components":"UNKNOWN OR OTHER","summary":"2018 Chevy Suburban. HVAC Condenser needs replaced. There is a recall for the 2015-2017 models but not 2018. Same problem.   A/c does not blow cold air.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11452059,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/15/2022","vin":"1gnskhkc4jr","components":"SEAT BELTS","summary":"Both 2nd row seatbelt tensioners failed within four years of owning the vehicle (bucket seats) with an estimated cost of $500 to fix.  We were advise that this is the result of using a recommended child car seat.  It is not acceptable or safe to have a seat belt system that cannot be used properly after a car seat has been used and removed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11449831,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/01/2022","vin":"1GNSCHKC4JR","components":"STEERING,SUSPENSION,WHEELS","summary":"The car was slowly making right hand turn when we heard a loud noise and stopped the car Once we got out, we saw that right wheel was completely torn out. We have videos and pictures. If it would happened on the higher speed, we would be dead. The car shop told us that they never seen anything like that in the past. Per their report, upper control arm broke off then the rest followed: lower control arm, ball joint, outer tie rod, poss inner tie rod, sway bar link, abs sensor connector. Consumer also learned from dealer that certain parts do not exist anymore and new ones are available.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11437798,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2021","dateComplaintFiled":"10/22/2021","vin":"1GNSKJKCXJR","components":"POWER TRAIN","summary":"I purchased the vehicle in June.  On a trip in July the transmission stopped functioning in the middle of a major highway. There was no warning and the car just stopped. After getting it to a service dealer in the state we were traveling in, we were told it was the transmission. The car had less than 34,000 miles on it. Fast forward to today and 4 garage visits later, I know own a vehicle that I am told by service dept could need an entire transmission. At less than 40,000 miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11434507,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2021","dateComplaintFiled":"09/27/2021","vin":"1GNSKJKC8JR","components":"SERVICE BRAKES","summary":"When placing the car in reverse, the car started to go backwards quickly and I had to put all my weight on the brakes and it took about 40 feet for the car to stop.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11426679,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2021","dateComplaintFiled":"07/27/2021","vin":"1GNSKGKC7JR","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"The vehicle began to shake as if it would shut down. Then, the engine light came on. Then I received three text message alerts. We were shown paperwork regarding the service history that was done at Philips Chevrolet. Now we\u2019re getting alerts regarding work that has to be completed within 7 days.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11424458,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2021","dateComplaintFiled":"07/12/2021","vin":"1gnscgkc5jr","components":"SERVICE BRAKES","summary":"My wife and son were traveling on the interstate in Indianapolis and the brakes began to fail in our 2018 Chevy Suburban.  The brake pedal was almost impossible to depress to get the vehicle to even slow down.  She was afraid that she was not going to be able to stop and get in a crash.  Fortunately, she was able to maneuver the vehicle to the shoulder as it finally slowed down enough.  She was afraid to go any farther to an exit for fear of not being able to stop down a sloping exit.  So she was able to come to a stop on the shoulder of the interstate.  Their was a warning light that came on as this was happening, which was the ABS warning light.  It was towed to Andy Mohr Speedway Chevrolet and they have diagnosed it as a failed vacuum pump.  After doing research, I found that there is a recall on 2018 Chevrolet Suburban for the vacuum pump.  However, the VIN on my vehicle wasn't included.  The recall number is N192268490.  The information listed in this recall sounds exactly was happened to our vehicle causing the very dangerous condition that could have resulted in a tragic crash.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11416173,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2019","dateComplaintFiled":"05/11/2021","vin":"1GNSKHKC7JR","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNED A 2018 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING DOWNHILL AT 55 MPH, THE MESSAGE HILL DESCENT ASSIST DISABLED WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR BEFORE THE ABS SYSTEM ACTIVATED AND THE VEHICLE WAS STOPPED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GEORGE GEE BUICK GMC (21502 E GEORGE GEE AVE, LIBERTY LAKE, WA 99019, (509) 343-2391) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11416217,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2021","dateComplaintFiled":"05/11/2021","vin":"1GNSKJKC3JR","components":"ELECTRICAL SYSTEM","summary":"MY DOORS LOCK WITH THE CAR WITH THE KEYS IN THE CAR, MY KIDS WERE IN MY CAR AND I GOT LOCKED OUT WITH MY KEYS IN IT, THERE WAS A BATTERY REPLACEMENT DONE WHEN I TOOK MY CAR IN FOR A RECALL NOTICE A MONTH AGO (MAYBE 2 MONTHS), ALSO THE LOCK BUTTON WORKS BUT WHEN I PUSH THE MIDDLE BUTTON IT WILL NOT AUTO START , WHEN I PUSH THE BUTTON ON THE HANDLE OUTSIDE THE CAR DOOR IT WILL NOT UNLOCK,& MY CAR WILL TELL ME THAT MY REMOTE ISN'T DETECTED WHEN THE KEYS ARE IN THE CAR. I WAS AT HOME WHEN IT LOCKED WITH MY KIDS IN THE CAR I PUT THEM IN THE CAR AND I WALKED AROUND TO THE OTHER SIDE OF THE CAR AND IT LOCKED THAT QUICKLY IN MY DRIVEWAY AT HOME NOT EVEN RUNNING NOT MOVING.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11395943,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2021","dateComplaintFiled":"02/12/2021","vin":"1GNSCHKC5JR","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I PURCHASED THIS VEHICLE IN DEC OF 2019 USED. 35,000 MILES. NOW HAS 88,000 AND THE TRANSMISSION WENT OUT. REGULAR OIL CHANGES. NO WARNING LIGHTS. NO ISSUES. STOPPED RUNNING. AFTER HAVING SOMEONE LOOK AT IT TO SEE WHAT THE ISSUE WAS, THE MECHANIC SAID THE ENTIRE TRANSMISSION HAS TO EITHER BE REBUILT OR REPLACED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11395013,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2021","dateComplaintFiled":"02/06/2021","vin":"1GNSCHKCXJR","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I DRIVE A 2018 CHEVY SUBURBAN. THIS CAR HAD NO LIGHTS ON AND HAS LESS THAN 18K MILES ON IT. IT IS JUST OVER TWO YEARS OLD AND THERE ARE NO RECALLS ON THE VEHICLE.     I WAS DRIVING WITH MY [XXX] CHILD AND WE HAD DRIVEN ABOUT A MILE. WE WERE ON THE FEEDER ROAD ABOUT TO GET ON THE FREEWAY. THE CAR STARTED SPONTANEOUSLY ACCELERATING ON ITS OWN. JERKING FASTER AND FASTER WITHOUT ME TOUCHING THE GAS. IT WAS LIKE WE WERE ON A RUNAWAY TRAIN.     I PANICKED AND SLAMMED MY FOOT ON THE BREAKS. THERE WERE NO BREAKS - NO TENSION OR PRESSURE IN THE BRAKE PEDAL. THE PEDAL JUST CONTINUOUSLY SLAMMED INTO THE BOTTOM OF THE CAR. I COULDN'T STOP US.     I THOUGHT QUICKLY AND SLAMMED MY FOOT ON THE PARKING BRAKE AS OUR CAR CONTINUED TO ACCELERATE QUICKLY WITH NO BRAKE FUNCTION. WE JOLTED TO A STOP AS CARS ZOOMED AROUND US HONKING AND YELLING.      WHEN I TOOK THE CAR OFF OF THE PARKING BREAK, THE SAME PROBLEM CONTINUED. NO BREAKS AND SPORADIC ACCELERATION.  IMMEDIATELY AFTER THIS INCIDENT A LIGHT CAME ON THAT SAID 'SERVICE STABILITRAK'. THE CAR WAS TOWED TO THE DEALERSHIP.      I'M SHARING THIS FOR ALL CAR OWNERS TO REMEMBER THE POWER OF YOUR PARKING BREAK IN AN EMERGENCY. IT'S ONE THING TO BE ANNOYED WHEN YOUR CAR WON'T GO, BUT IT IS PURE PANIC AND FEAR WHEN YOUR CAR WON'T STOP AND KEEPS GOING FASTER - ESPECIALLY WITH YOUR PRECIOUS CHILD IN THE BACK SEAT. *JS    PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11390521,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2020","dateComplaintFiled":"01/28/2021","vin":"1GNSCHKC5JR","components":"SUSPENSION","summary":"THE AUTOMATIC AIR SUSPENSION HAS FAILED SEVERAL TIMES WHEN TOWING.  THE SHOCKS LEAK, THE COMPRESSOR DOES NOT TURN ON, AND SOMETIMES, IF IT DOES TURN ON, THE BAGS DO NOT DEFLATE. WHEN THEY DO NOT INFLATE IT CAUSES DANGEROUS SAGGING AND SQUATTING.  WHEN THEY INFLATE AND DO MOT DEFLATE AFTER TOWING THE REAR SUSPENSION IS VERY STIFF AND DANGEROUS TO DRIVE AROUND IN.  I HAVE TAKEN MY VEHICLE IN OVER 5 TIMES TO FIX THE ISSUE AND CHEVY HAS BEEN UNABLE TO FIX THIS PROBLEM.  THIS HAS BEEN ONGOING SINCE I PURCHASED THE VEHICLE IN 2018.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11383521,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2020","dateComplaintFiled":"12/15/2020","vin":"1GNSCHKC9JR","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"THE STABILITY TRACK LIGHTS KEEPS COMING ON AND OFF. DEALER CAN'T SEEM TO FIND OUT WHAT THE PROBLEM IS. IT DOES NOT LEAVE A CODE IN ORDER TO FIND OUT WHAT THE PROBLEM IS. WHEN THE LIGHT COMES ON IT AFFECTS THE CRUISE CONTROL AND STEERING ASSIST. THIS OCCURS WHILE DRIVING THE VEHICLE. IT DOESN'T MATTER IF YOU ARE ON A CITY STREET OR HIGHWAY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11366507,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2020","dateComplaintFiled":"10/26/2020","vin":"1GNSKHKC2JR","components":"SEAT BELTS","summary":"RIGHT REAR PASSENGER SEATBELT RETRACTOR DOES NOT AUTOMATICALLY LOCK WHEN THE SEATBELT IS FULLY PULLED OUT OF THE RETRACTOR, NOR DOES IT AUTOMATICALLY RETRACT WHEN IN THE UNUSED POSITION. MAKES LOUD CLICKING NOSE. CANNOT PROPERLY SECURE MY CHILD'S SAFETY SEAT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11330128,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"06/22/2020","vin":"1GNSKHKC2JR","components":"UNKNOWN OR OTHER","summary":"MY 2018 SUBURBAN REQUIRED OVER $400 WORTH OF EXPENSES TO REPLACE A VALVE AND RECHARGE THE FREON IN THE AC. LESS THAN A WEEK LATER IT REQUIRED A NEW CONDENSER AND ANOTHER $1250 IN REPAIR. THE CONDENSER WAS RECALLED IN 2015-2017 SUBURBANS AND IT SOUNDS TO ME LIKE IT SHOULD INCLUDE THE 2018 MODEL YEAR AS WELL. I SHOULD NOT HAVE TO PUT MORE THAN $1650 IN REPAIRS FOR THAT INTO A VEHICLE THAT IS LESS THAN THREE YEARS OLD. I HAVE A FAMILY OF SIX INCLUDING A NINE MONTH OLD AND IT IS NOT SAFE IN THE SUMMER HEAT TO BE DRIVING THEM AROUND AS THIS IS THE ONLY CAR WE HAVE THAT FITS THE ENTIRE FAMILY. MY WIFE IS A DOCTOR AND FREQUENTLY WORKING AT THE HOSPITAL DURING THIS PANDEMIC SO IT IS THE ONLY REMAINING VEHICLE I HAVE AND THE ONLY ONE THAT FITS THE REST OF THE FAMILY.  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11321747,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2020","dateComplaintFiled":"04/20/2020","vin":"1GNSKHKC1JR","components":"ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES","summary":"CAR BRAKES ON ITS OWN WHEN GOING ABOVE 40 MPH CAUSING THE VEHICLE TO PULL TO ONE SIDE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11301115,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2019","dateComplaintFiled":"01/22/2020","vin":"1GNSC8KC7JR","components":"UNKNOWN OR OTHER","summary":"THE VEHICLE MANUFACTURER FAILED TO PROVIDE THE FEDERAL SAFETY STANDARDS STICKER AND DMV WILL NOT PROVIDE ME WITH MY REGISTRATION TO OPERATE MY SUV","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11287024,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2019","dateComplaintFiled":"12/05/2019","vin":"1GNSKJKC7JR","components":"POWER TRAIN","summary":"VEHICLE WAS PARKED AND ENGINE OFF  AND KIDS WERE GETTING INTO CAR WHEN ONE OF THE KIDS PULLED IN THE SHIFTER AND SHIFTED THE VEHICLE INTO GEAR. THE VEHICLE BEGAN TO ROLL. THE SUBURBAN WAS STOPPED WHEN IT HIT ANOTHER VEHICLE PARKED BEHIND. THE SLOPE WAS SMALL AND THE IMPACT WAS INCONSEQUENTIAL. UPON FURTHER INSPECTION IT WAS FOUND THE VEHICLE CAN BE SHIFTED IN/OUT OF PARK WITH OR WITHOUT KEYS IN THE VEHICLE AND THE VEHICLE IN THE OFF POSITION.     THIS EVENT COULD HAVE BEEN CATASTROPHIC, HAD A CHILD BEEN BEHIND THE VEHICLE WHEN IT CAME OUT OF PARK AND INTO GEAR.     WE HAVE VIDEO OF THE VEHICLE BEING ABLE TO BE SHIFTED WITHOUT THE FOOT ON THE BRAKE OR THE VEHICLE RUNNING.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11281886,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2019","dateComplaintFiled":"11/22/2019","vin":"1GNSKHKCXJR","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000(ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT SALT LAKE VALLEY CHEVROLET (LOCATED AT 4050 W 3500 S, WEST VALLEY CITY, UT 84120, (801) 758-8387) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11279550,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2019","dateComplaintFiled":"11/12/2019","vin":"1GNSKHKC7JR","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT SPOKE WITH SCHUMACHER CHEVROLET OF DENVILLE (281 US-46 E, DENVILLE, NJ 07834, (973) 664-7584) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT SHE SHOULD NOT PLACE THE VEHICLE INTO 4-WHEEL DRIVE UNTIL THE REMEDY WAS FOUND. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11258738,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2019","dateComplaintFiled":"09/28/2019","vin":"1GNSKHKC5JR","components":"FUEL/PROPULSION SYSTEM","summary":"THE CAP LESS FILLER'S AUTOMATIC FLAP BROKE.  WE NOTICED THIS SHORTLY AFTER WE BOUGHT THE VEHICLE","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11228616,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/27/2019","dateComplaintFiled":"07/01/2019","vin":"1GNSCHKC0JR","components":"AIR BAGS","summary":"INVOLVED IN A SERIOUS FRONT END COLLISION AND AIRBAGS DID NOT DEPLOY. HIT BETWEEN FRONT WHEEL AND FRONT BUMPER. WAS LEAVING A STOP SIGN WHEN HIT. VEHICLE THAT HIT ME WAS GOING AT LEAST 40 MPH.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11208243,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2019","dateComplaintFiled":"05/17/2019","vin":"1GNSKHKC6JR","components":"STRUCTURE","summary":"FRAME WAX PEELING, RESULTING IN CORROSION. AT THE CURRENT RATE, CORROSION WILL AFFECT THE STRUCTURAL INTEGRITY OF THE FRAME IN THE FUTURE. PROBLEM MAY HAVE RESULTED FROM IMPROPER WAX APPLICATION TECHNIQUE OR IMPROPER PREPARATION OF FRAME PRIOR TO WAX APPLICATION. NORMAL VEHICLE USE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11186543,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2019","dateComplaintFiled":"03/13/2019","vin":"1GNSCGKC2JR","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. AFTERWARDS, THE \"FAILURE TO OPEN RIGHT DOOR, ROLL WINDOW DOWN, AND PUT BACK UP\" WARNING INDICATOR ILLUMINATED. THE CONTACT FOLLOWED THE INSTRUCTIONS AND THE VEHICLE RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO BANNER CHEVROLET (5173, 5950 CHEF MENTEUR HWY, NEW ORLEANS, LA 70126, (504) 302-8900) WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY CABLE OVERHEATED, WHICH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,311.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11163326,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2018","dateComplaintFiled":"12/25/2018","vin":"1GNSKHKC5JR","components":"SEAT BELTS","summary":"DEFECTIVE REAR CENTER SEAT BELT. WOULD NOT EXTEND OUT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11163327,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2018","dateComplaintFiled":"12/25/2018","vin":"1GNSKHKC5JR","components":"ENGINE","summary":"CHECK ENGINE LIGHT AND MISS FIRING. FAULTY FUEL INJECTOR ON CYLINDER #1.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11129703,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2018","dateComplaintFiled":"09/15/2018","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"THE FILLER NECK ON MY 3 MONTH OLD 2018 CHEVROLET SUBURBAN 1500, HAD TO BE REPLACED BECAUSE OF AN O RING THAT WAS MISSING, CAUSING THE FUEL TANK NOT TO PRESSURIZE PROPERLY CAUSING THE FUEL MANAGEMENT SYSTEM TO SEND AN OBD II FAULT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11089761,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"04/22/2018","dateComplaintFiled":"04/23/2018","vin":"1GNSCGKC2JR","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. WHILE DRIVING 75 MPH, A VEHICLE CRASHED INTO A GUARDRAIL AND BOUNCED BACK ONTO THE ROADWAY. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT OF THE VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED SHOULDER AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER ALSO SUSTAINED HEAD INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT WHERE IT WAS AWAITING INSPECTION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,700.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]}]}