{"count":105,"message":"Results returned successfully","results":[{"odiNumber":11749284,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2026","dateComplaintFiled":"07/09/2026","vin":"1gnskgkl1nr","components":"ENGINE","summary":"Driving down XXX going back home was driving normal when suv shut off on freeway  with no warning what so ever i was 12 hours away from home  almost crashed into bridge side wall was stranded on side of freeway with my whole family n my new born baby in the heat  motor locked up per dealer 74k miles  had to pay tow truck n a rental to get back home INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11747576,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2026","dateComplaintFiled":"06/30/2026","vin":"1GNSKFKD4NR","components":"POWER TRAIN","summary":"I own a 2022 Chevrolet Suburban with approximately 115,000 miles. While driving, the check engine light illuminated and the vehicle suddenly entered limp mode. The transmission lost normal operation, including reverse gear, significantly limiting the vehicle\u2019s ability to operate. The failure occurred without warning and created a potential safety concern because the vehicle could no longer respond normally to driving conditions.  The vehicle was inspected by a Chevrolet dealership, where technicians diagnosed a failed transmission control valve body and confirmed the valve body required replacement. I paid to have the repair completed.  After the repair, I learned that GM issued Special Coverage N242454441 for certain 2021-2022 Chevrolet Suburban vehicles equipped with the same transmission. The bulletin describes premature transmission control valve wear that can cause a service engine light, reduced engine performance, harsh shifting, and requires replacement of the transmission control valve body. My vehicle experienced the same failure and required the same repair, but my VIN was not included in the covered population.    I contacted GM before authorizing the repair and requested assistance, but my request was denied because my VIN was not included in the special coverage. I am submitting this complaint because my vehicle experienced the same transmission valve body failure identified by GM despite not being included. I request that NHTSA document this failure and determine whether additional vehicles equipped with the same transmission should be included in any current or future safety investigation.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11747008,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2026","dateComplaintFiled":"06/28/2026","vin":"1GNSKGKLXNR","components":"FUEL/PROPULSION SYSTEM","summary":"Vehicle was recalled for loss of propulsion.Pico test was done ,changed oil.6,000 miles later engine locked up on freeway.Engine is in for replacement.2022 suburban 6.2 liter 66,000 miles","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11741887,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2026","dateComplaintFiled":"06/03/2026","vin":"1GNSKCKD4NR","components":"POWER TRAIN","summary":"UNKNOWN TRANSMISSION ISSUES MENTIONED IN OTHER RECALLS FOR SAME PERIOD/MAKE MODEL AS LISTED YET MY VIN was not, as a mother 4 little ones I need my vehicle to perform as it was design to, the cost for this repair is over 6,000.00 I have already invested over 40,000 since I brought it. I feel they ought have included my car on this recent recall they had to have known this problem was of their why else would there recalls. I still must pay monthly for a vehicle that does perform as it should. This impacts my ability to provide for the needs of my children. I hope relief is on the way.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11739446,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2025","dateComplaintFiled":"05/22/2026","vin":"1GNSKGKL3NR","components":"ELECTRICAL SYSTEM","summary":"The telecommunications module for vehicle GPS and OnStar emergency services failed after a factory software update. Now the vehicle has no GPS location, information emergency OnStar services or the ability to access vehicle Telematic via cell signal or an app. Dealer refused to cover the item under the 36 month bumper-to-bumper warranty leaving the consumer stuck with a $2000 cost just to have GPS in the vehicle and maintain contact with emergency services through OnStar.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11738482,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"05/18/2026","vin":"1GNSCEKD5NR","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated that the vehicle was taken to the local dealer for painting services. Upon retrieval of the vehicle, the service drive assist message was displayed. The doors failed to lock. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. Additionally, the contact contacted a lawyer. The failure mileage was approximately 28,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11733683,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2026","dateComplaintFiled":"04/24/2026","vin":"1GNSCEKD0NR","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"While driving down the high way with the check engine light on, a message appeared on the screen and said \u201cunable to shift soon. Service transmission immediately.\u201d After driving a few more miles the vehicle shifted to neutral, and then as soon as I got on the shoulder of the highway and slowed to approximately 5 mph, the vehicles wheels locked up and the car jerked aggressively into park. This exact issue has occurred multiple times while driving. It is unsafe to drive the vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11733082,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2026","dateComplaintFiled":"04/22/2026","vin":"1GNSKEKTXNR","components":"POWER TRAIN,WHEELS","summary":"Having reviewed online your safety recall number N252536750, I am experiencing the same issue (right rear wheel occasionally locks when starting from a standstill and turning right). It only lasts about 1 or 2 seconds while accelerating. However, when I discussed this with my Chevrolet Dealer, I was told that according to the VIN for my 2022 Suburban 3.0L Diesel, I am not part of that recall. I plan to take it to the Chevrolet Dealer very soon for more analysis. However, I wanted to bring this to your attention, as it could be hazardous.  I have not gotten any dash warning messages.  Thank you.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11732647,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"04/21/2026","vin":"1GNSKEKL2NR","components":"ENGINE","summary":"My 6.2L engine failed on 1/6/26 due to a OEM bearing issue. The vehicle was inspected and engine had to be replaced after the recall and service were done. The vehicle stalled while doing 30 mph on a local road. No warning lights or problems were observed or detected prior to the incident.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11731826,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2026","dateComplaintFiled":"04/17/2026","vin":"1GNSKEKL8NR","components":"ENGINE","summary":"6.2l engine was losing power in Oct 2025. Took to dealership to address L87 recall. Oil change was completed and recall was closed. In March 2026, vehicle lost full power while driving on highway with other traffic. Vehicle was towed to dealership. Battery replaced. April 2026, vehicle lost power again on highway with traffic.  Vehicle towed back to dealership.   Both incidents inbolved children in the car and the vehicle was unresponsive and two crashed were narrowly avoided.   GM notified. Case No.XXX  This is related to NHTSA Recall Query XXX.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11730249,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2026","dateComplaintFiled":"04/09/2026","vin":"1GNSKDKD2NR","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The instrument cluster displayed a screen with lines. In addition, the contact stated that while attempting to start the vehicle, the instrument panel displayed a blank screen. The vehicle was taken to the dealer, where it was diagnosed with a failed instrument cluster. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact stated that on March 03, 2026, the vehicle was serviced at the dealer. The contact stated that four unknown recall repairs were performed, and the failure occurred a week after the recall repairs were performed. The manufacturer was made aware of the failure. The failure mileage was approximately 46,448.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11729076,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2026","dateComplaintFiled":"04/03/2026","vin":"1GNSCFKL0NR","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"2/24/2026 Sitting at red light, very busy road, vehicle  cut off and said push to start. Vehicle would not start and would not shift out of park to push out of road. Very dangerous to be stranded in moving traffic. Had to be towed to dealer and it's still there waiting on engine replacement.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11726724,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2026","dateComplaintFiled":"03/24/2026","vin":"1GNSKEKLXNR","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated that while driving 50 MPH, the transmission unexpectedly shifted to neutral(N) and the vehicle shut off. The driver was able to coast safely to the side of the road. The vehicle failed to restart. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was determined that the engine needed to be rebuilt or replaced. The vehicle was not repaired. The vehicle was previously taken to the same dealer for a prior recall repair. The dealer had provided a loaner vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 58,166.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11726410,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2026","dateComplaintFiled":"03/23/2026","vin":"1GNSKDKL4NR","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated that while changing the oil and filter, there were metal shavings found in the oil filter. The vehicle was not taken to the dealer; however, the dealer was notified of the failure over the phone. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11725419,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2026","dateComplaintFiled":"03/18/2026","vin":"1GNSKDKD2NR","components":"ENGINE","summary":"camshaft failure cylinder 7","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11724686,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2026","dateComplaintFiled":"03/16/2026","vin":"1GNSKDKL5NR","components":"POWER TRAIN","summary":"Check engine light with rough shifting and vehicle wouldn\u2019t go in reverse. For safety reasons we had the vehicle towed to our local Chevy Dealership.  Transmission needed a valve body rebuild. This is a known issue with this transmission but our VIN wasn\u2019t under that recall.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11722195,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"03/05/2026","vin":"1gnskfkd0nr","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"In several separate unreplicable instances, the vehicle has turned off while driving, once on the highway, once on my street, once turning across heavy traffic, and others. I've almost died a couple times and I've taken it to the dealership several times, they have  Not been able to find anything wrong with it and have been unable to replicate the issue. The engine has been replaced, and it was happening before and since. My 2023 is also doing the same thing.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11721959,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2026","dateComplaintFiled":"03/04/2026","vin":"1gnskekt5nr","components":"SUSPENSION","summary":"Unmodified 2022 Chevrolet Suburban with 53K mi, driving 25 mph on paved county road. Without warning the upper ball joint on the right front side sheared off. There were no sounds, no bumps or grinding, truck is routinely maintained, cleaned and inspected - this was out of the blue. If we had been going faster it could have been a disaster. The dealer confirmed it is the upper ball joint. Significant mechanical damage has included the upper control arm and drive line (4wd). We are working with GM to get this repaired. It certainly seems like a Serious Safety issue. I have seen many reports of this problem.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11721692,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2026","dateComplaintFiled":"03/03/2026","vin":"1GNSKFKD0NR","components":"POWER TRAIN","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated that while his wife was driving at an undisclosed speed, the rear wheels seized. There were several unknown warning lights illuminated. The message \"Reduced Acceleration, Drive with Caution\" was displayed. The contact's wife pulled into a parking lot, but the transmission failed to shift into reverse(R). The vehicle was towed to the dealer, where it was determined that the transmission control valve needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 26V085000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 86,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11721068,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2026","dateComplaintFiled":"02/27/2026","vin":"1GNSCFKD7NR","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"Vehicle accelerated while driving. The RPMs gage turned red; however, the vehicle stopped in the middle of the road with other cars coming. After the vehicle came to a full stop it would not move. Finally it started moving slowly and I was able to get off the road. When the tow truck arrived the vehicle would only go forward. No reverse. Error message on dashboard picture attached","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11720149,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2026","dateComplaintFiled":"02/24/2026","vin":"1GNSKGKL6NR","components":"ENGINE","summary":"Engine locked up going 75mph on highway. The vehicle's 6.2L V8 engine was recalled in 2025. Result of recall inspection was to change oil type to 0w-40. The vehicle is in the process of being inspected by dealer.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11719442,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"02/20/2026","vin":"1GNSKDKL2NR","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My vehicle was subject to a GM recall involving inspection of the 6.2L engine. The recall inspection was completed by an authorized GM dealership at 58,581 miles. The vehicle was cleared as passing the recall criteria and returned to me.  Within fewer than 10 miles after leaving the dealership following the recall inspection, at approximately 58,590 miles, the vehicle experienced a sudden loss of propulsion while traveling at highway speed (approximately 65 mph) on a divided U.S. highway while ascending an incline. The vehicle shifted into neutral and lost engine power without warning. Steering and braking remained functional, but the vehicle lost forward motive power in the left lane of traffic.  Attempts to restart the engine resulted in a loud mechanical thud, and the engine would not restart. The vehicle was towed to the dealership.  The engine is now being replaced. Prior to this incident, the vehicle had previously undergone an oil consumption test related to engine concerns before the recall campaign.  This failure occurred shortly after the vehicle was inspected and cleared under the recall procedure. I am reporting this due to the sudden loss of propulsion at highway speed following recall inspection and the subsequent need for complete engine replacement.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11718467,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2026","dateComplaintFiled":"02/17/2026","vin":"1GNSKEKL2NR","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I own a 2022 Chevrolet Suburban RST that has experienced ongoing mechanical and safety issues over several years. I first began reporting drivability concerns to General Motors and the dealership in 2023 and continued contacting them throughout 2024 and 2025. During one dealership visit, a sales advisor rode in the vehicle with me and stated they did not observe any issues, despite my continued reports.  The vehicle later suffered a loss of propulsion and required a full engine replacement. The radiator and cooling components were also replaced by a Chevrolet dealership.  Due to ongoing concerns for my safety, I contacted General Motors multiple times, requested an executive buyback, and asked about Lemon Law options. GM advised that the engine had been replaced and that I needed to take ownership of the vehicle.  After picking up the vehicle last Wednesday, I immediately noticed a persistent sweet coolant/radiator odor inside the cabin and outside the vehicle that continued for nearly a week. I also experienced engine hesitation/stuttering when stopped at traffic lights as the auto start/stop feature reengaged. I attempted to contact GM again regarding these concerns prior to today\u2019s incident.  Today, while driving, the vehicle displayed an engine overheating warning instructing me to turn the car off immediately. I safely pulled over and shut the vehicle down and am currently stranded roadside.  Given the repeated failures, history of loss of propulsion, multiple repair attempts, denied buyback requests, persistent coolant odor, drivability issues, and now overheating shortly after engine and radiator replacement, I believe this vehicle presents an ongoing safety risk and request formal investigation.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11718227,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2026","dateComplaintFiled":"02/16/2026","vin":"1GNSKFKL9NR","components":"UNKNOWN OR OTHER,ENGINE","summary":"My 2022 Chevrolet Suburban 6.2L, approximately 96,000 miles.  Vehicle was taken to dealership for transmission warning message and returned as \u201crepaired\u201d with a software update.  The following day, February 12th, while driving at highway speed on the expressway, the vehicle suddenly lost power without warning. A message appeared instructing me to press start, and the vehicle shifted into neutral and stalled.  No warning lights were illuminated prior to the stall.  This created a serious safety risk due to sudden loss of power at highway speed.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11717004,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2026","dateComplaintFiled":"02/10/2026","vin":"1GNSKDKL4NR","components":"ENGINE","summary":"ON MY THIRD ENGINE 12626 MILES ON IT . HAD OIL CHANGED . OPENED OIL FILTER CANISTER FOUND METAL SHAVINGS BLACK SLUGE    NEW ENGINE SERIAL N1251074N44X0872 THIS THE # FOR ENGINE 3","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11714022,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2026","dateComplaintFiled":"01/28/2026","vin":"1GNSKDKD7NR","components":"AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER","summary":"\u201cService safety restraint system\u201d light came on. I feel this is a defect and a serious concern. I\u2019ve seen where others are experiencing the same issue. I bought this vehicle specifically because I wanted to a safe vehicle to drive my 4 children around in.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11713362,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2025","dateComplaintFiled":"01/26/2026","vin":"1GNSCBKD0NR","components":"FUEL/PROPULSION SYSTEM","summary":"On Saturday, 11/29/25 @ 3PM, while driving on I-75 from GA to MIA, our 2022 Suburban VIN: [XXX]  sudden & unexpected had a mechanical failure. Without warning, vehicle stalled/ stop while traveling at highway speed, leaving us seconds to maneuver to the side. This failure created an extremely dangerous situation that could have resulted catastrophic or fatal accident for my family. Check engine light came on (code P102A). An officer stopped to assist & arranged car to be tow which we had to pay $135 to nearest Chevrolet dealership.  Since the dealership was closed, I was forced to stay an additional night in a nearby hotel and paid $106.46. The vehicle was inspected by Countryside Chevrolet, who diagnosed the issue as a failure of the fuel pump control module however I was informed that this VIN was not covered under warranty or any special coverage, despite the fact that we experienced the exact same failure on our 2021 Chevrolet Tahoe, which was covered under warranty for this same defect. I was forced to pay $708.72 for the repair. This inconsistency is unacceptable\u2014especially considering GMs extensive history of complaints, recalls, & class action litigation involving defective fuel pump & fuel system components, which present a well-documented safety risk.  I filed a complaint with GM Customer Care (Case XXX). I submitted all required receipts for repairs, towing & hotel, however GM denied my claim without providing any explanation, only stating VIN was \u201cnot covered.\u201d Also, GM refused to provide a written justification & my request for a manager callback was ignored. No consideration was given to the safety implications of this failure. This response is unacceptable & demonstrates a failure to take responsibility for a known safety defect.  Demand: Given the seriousness of this incident, the documented defect, & GM\u2019s prior knowledge of same failures, I demand full refund of $950.18 for expenses. This situation could have ended tragically.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11709715,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2025","dateComplaintFiled":"01/08/2026","vin":"1GNSKEKD6NR","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated that while driving approximately 60 MPH, there was an abnormal scraping sound coming from under the vehicle. After stopping to inspect the vehicle, the contact discovered that the fuel tank had partially detached from the subframe and fuel was leaking from the fuel tank. The vehicle was towed to the local dealer, who replaced the fuel tank. No further information was available. The cause of the failure was unknown. The manufacturer was notified of the failure. The failure mileage was 40,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11707940,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2025","dateComplaintFiled":"12/30/2025","vin":"1GNSKEKD3NR","components":"AIR BAGS,SEAT BELTS","summary":"Car says \"service safety restraint system\"  and airbag light comes on intermittently. Dealer won't cover under safety restraint warranty. They site TSB about a wire that GM made too short but are not sure it will fix it. This car has 42,000. We are worried the safety restraint system won't work and we carry 4 children in our vehicle. This should be covered and a safety recall.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11704862,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2025","dateComplaintFiled":"12/13/2025","vin":"1GNSKDKL2NR","components":"ENGINE","summary":"I want to complain that my 6.2L V8 engine was \u201cinspected\u201d and they deemed it OK, then proceeded to make a requirement of thicker oil for its life. I was also given a long term warranty on the engine, however it is non-transferable, therefore the re-sale value of the vehicle is damaged beyond normal conditions. The engine is suspect, why else would it need thicker oil? The engine is all over the news with the recall, therefore why would anyone want to purchase my used vehicle based on that press and no further warranty? GM needs to make this right! That 10-year or 150,000 miles means nothing to re-sale value if is not transferable.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11701730,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2025","dateComplaintFiled":"11/26/2025","vin":"1GNSKCKD2NR","components":"ENGINE","summary":"Car initially started stuttering on the high,  check engine and traction control lights came on. I immediately went to the nearest Chevy dealership a mile away. Initially I had 20 error codes. The problem was the Left side lifters 4 of 8 stop working. Dealership recommended Replace Left lifters, 2 push rods, valve cove, head gasket. $5000. After starting the work. The technician could not repair the lifters because my camshaft is pitted and the RODS were rotating.  Their recommendation is to replaced the whole engine to fully fix the problem. $12000 with 3 yr warranty.  My SUV just 100kmiles.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11701757,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2025","dateComplaintFiled":"11/26/2025","vin":"1GNSKEKD3NR","components":"ELECTRICAL SYSTEM","summary":"Onstar, my vehicle's core safety communication system, stopped working without notice, without an alert on the dash. Nothing. I press the onstar button and nothing happens. What if I was in trouble? Didn't have my phone? The issue was not communicated to me through the infotainment system. This seems like a serious issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11697700,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2025","dateComplaintFiled":"11/05/2025","vin":"1GNSKFKD1NR","components":"ENGINE","summary":"Engine failed while driving. Vehicle began making clicking noise less than one minute for engine shut off while driving. Check engine light came on after engine shut off. Car was stopped at a busy intersection and couldn\u2019t move. Car is currently at Chevrolet dealership and is in need of a total engine replacement","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11696772,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"10/31/2025","vin":"1GNSCEKDXNR","components":"ENGINE","summary":"The contact owned a 2022 Chevrolet Suburban. The contact stated that while the vehicle was parked with the engine running, the front of the vehicle began to shake violently, with a knocking sound coming from the engine compartment. The check engine, traction control, and collision warning lights were illuminated. The contact called an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact later visited the dealer and was informed that the vehicle needed to be brought in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11695904,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2025","dateComplaintFiled":"10/27/2025","vin":"1GNSKCKD3NR","components":"POWER TRAIN,ENGINE","summary":"Hi my 2022 chevroley suburban has been sidelined for more than two months with a problem that involves my cylinder number 5 ( lifter and camshaft or crankshaft ) i believe. a well known issue with these cars. i happened just a few miles out of my warranty. when i went to chevrolet to explain to them. they didn't want to fix it. i have two young children that i take to school with this vehicle and they won't help me. this is a known issue with this model and it has been recalled many times. i'm stranded because of this car being out of an engine ... mind you the problem started well before my warranty and i was thinking that i needed some spark plugs ... by the time i realized it ... it went right over my warranty.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11690625,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2025","dateComplaintFiled":"09/30/2025","vin":"1GNSKDKD2NR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I own a 2022 Chevrolet suburban and bought the 72k mile extended warranty. Recently my telematics module went bad which is covered by the GMPP. I lost wifi, my clock is wrong everytime etc. However General Motors no longer makes this part anymore. Parts department utilizes a third party company called specmo for a refurbished authorized unit. However, GMPP will only cover the original msrp not the inflated price from the company specmo that GM uses for these parts. This part is 100% covered based on an msrp for a part that they no longer use and states that policy does not allow them to cover the full cost over the original msrp of the part. This is an issue that is all over the forums and internet and is ridiculous that GMPP is an extension/better than manufactures warranty yet they will not fully cover the full cost of the part that is covered. A few days later I was driving and my abs, traction control, steering, brakes, everything was flashing and not responsive or dramatically reduced like my brakes where I could not stop immediately with me and my 5 kids in the car.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11689352,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2025","dateComplaintFiled":"09/24/2025","vin":"1GNSKDKD2NR","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Summary: Sudden loss of engine power while driving due to lifter failure.  Details: While driving my 2022 Chevrolet Suburban equipped with the 5.3L V8 (RPO L84), the engine suddenly lost power without warning. The vehicle began misfiring and lost propulsion in traffic, creating a hazardous situation. I was unable to maintain normal speed and had to maneuver to safety while the truck rapidly lost power.  The dealer later diagnosed the problem as a collapsed lifter/valvetrain failure \u2014 an issue that GM has already documented in service bulletins (PIP5776G, 23-NA-043) and a service update (N212353840). These bulletins show GM has long been aware of defective lifters in 5.3L engines.  This is not just a drivability concern. A sudden engine failure and loss of propulsion while driving poses a clear safety risk, especially when merging, crossing intersections, or towing. I maintained the vehicle properly and have all service records.  I request NHTSA investigate these widespread lifter failures in GM\u2019s 5.3L V8 engines as a safety defect, since they can and do cause sudden loss of power in motion.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11689230,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2025","dateComplaintFiled":"09/23/2025","vin":"1GNSKGKL6NR","components":"ELECTRICAL SYSTEM","summary":"Onstar module failed, no longer have wifi, navigation or other onstar supported features. Cannot perform system updates for vehicle due to onstar module. Cannot use app due to onstar module.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11689276,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2025","dateComplaintFiled":"09/23/2025","vin":"1GNSKGKLXNR","components":"ENGINE","summary":"I own a 2022 Chevrolet Suburban (VIN: [XXX] ) that is included in NHTSA Recall No. 25V274 / GM Recall No. N252494000 for engine defects in the 6.2L L87 V8 engine.  My vehicle was inspected at an authorized GM dealer today, on 9/23/2025 (Don K in Whitefish Montana). Instead of replacing the engine, the dealer performed the recall \u201cremedy\u201d of switching to higher-viscosity oil, changing the oil cap and filter, and providing an owner\u2019s manual insert. However, the dealer service manager specifically told me that my engine will eventually fail due to the known defect and advised me not to drive the vehicle on long trips.  He also told me to be careful driving if I have children, and it is only a matter of time before the engine fails, which will look like sudden shuttering, loss of acceleration and it will no longer run.  He told me wait time to get a new engine after it fails is currently 8 months.  This is alarming because the recall notice states that engine failure can cause sudden loss of propulsion without warning, which could be catastrophic going across multiple lanes of highway (from my home street), and entering and exiting my street via the 4 lane highway \"suicide lane\".   I am very worried about this in the coming winter season with snow and ice.  The current \u201coil upgrade\u201d remedy does not resolve the underlying manufacturing defect in the connecting rod and/or crankshaft. Even after the recall service, my vehicle remains unsafe to operate, and the dealer\u2019s own warning confirms this.  I request that NHTSA review GM\u2019s recall remedy to ensure that it adequately addresses the safety defect. A true remedy should involve replacement of the defective engine components, not just an oil change, or an immediate buy back of my automobile by the company so I can purchase another safer vehicle.   My family and I do not feel safe driving this vehicle, and the manufacturer\u2019s current approach does not eliminate the risk of catastrophic engine failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11686680,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"09/11/2025","vin":"1GNSKDKL4NR","components":"ENGINE","summary":"This is the second engine failure. First engine was completed being installed  on 7/26/24 also reported catastrophic engine failure. Second engine was installed completion date on 4/04/25 it also had spun 2 rob bearings","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11685703,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/08/2025","vin":"1GNSKEKT8NR","components":"POWER TRAIN,ENGINE","summary":"Engine Coolant Control Valve sticking and causing the fan to run continuously. (P1098). Seems to be an issue with several people.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11685314,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2024","dateComplaintFiled":"09/05/2025","vin":"1GNSKEKT3NR","components":"POWER TRAIN","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11683355,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2025","dateComplaintFiled":"08/27/2025","vin":"1GNSKEKL1NR","components":"ENGINE","summary":"The motor on this vehicle has been on recall since April of 2025. Several phone calls and a cancelled appointment by the dealership has netted a consistent \"we have no information and aren't ready to fix the vehicle.\" Today, I was directed to the NHTSA to self-monitor when my vehicle would be ready for repair or inspection. Meanwhile, I drive a Suburban because I have five children that I am constantly transporting to school, sports events, scouts, etc. I have grave concerns over an engine failure while I am transporting my children and the risk of an accident.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11678667,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2025","dateComplaintFiled":"08/06/2025","vin":"1GNSKCKT0NR","components":"ENGINE","summary":"The coolant control valve malfunctioned on this vehichle several times during the course of ownership.  It causes the vehichle to run in limp mode.  This part was replaced in July 2023 at ~40,000 miles as a result.  The part again began to fail in june/july 2025 with a dealer visit and diagnostic in July.  This causes a check engine light, reduced milage, reduced acceleration, constant fan running and fails state inspection Google searches indicate this is a very common problem, yet no recall has occured to date.  The first repair was in warrantee and now the vehicle is out of warantee.  If the part was not covered under the vehicle warrantee, the part and repair would have been covered by the part warantee.  Becsuse of the  initial powertrain warrantee repair, the part warrantee does not apply.  This is clearly a defective design and part that requires recall and replacement at GM cost","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11677856,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"08/01/2025","vin":"1GNSKGKT9NR","components":"POWER TRAIN","summary":"Coolant control valve failed and needs replaced. Which left me and my 3 children (one being [XXX] ) stranded on the side of [XXX]  for 2 hours before someone could get to us.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11674355,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2025","dateComplaintFiled":"07/17/2025","vin":"1GNSKEKL1NR","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Driving down to Florida, No warning, no lights, never any issues except a belt replacement. I get oil changes, tire rotation every 3500 miles. Almost got killed doing 75 miles per hour, engine sputtered, totally shut down. Coasted onto an exit ramp thank God it was right there or we could of been killed. Tow truck towed to Davis Chevy Gainsville, they called me on Monday said good news I have a warranty bad news Total Engine Failure, will take 3-4 weeks to replace. Now I am trying to find a GM rental large enough to get me and my family back to TN since GM said they will only pay for a GM rental car. Scary, could of gotten killed. NO NOTICE FROM GM ABOUT ANY POSSIBE PROBLEMS....WE ALMOST GOT KILLED AND CRASHED along with the other drivers on the road. Thank God it was a Sunday and 6 am so not much traffic or it would of been worst.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11673702,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2025","dateComplaintFiled":"07/15/2025","vin":"1GNSKFKT0NR","components":"POWER TRAIN","summary":"Our 2022 suburban with the diesel motor has had 3 separate incidents where by all accounts the wheels have locked up while driving. The incidents mirror what has been described in the recall N242454440.  The first time the incident occurred, we were driving while towing a light load (boat ~2500 lbs) at a steady speed of 60 mph. While driving the vehicle shook violently once, and then again about 2-3 seconds later. I immediately pulled over suspecting that maybe there was an issue with our trailer. After finding nothing we drove home without incident. Shortly after this incident we had the transmission flushed for regular maintenance at about 50,000 miles. Approximately 5-6 months later the second incident occurred.  While driving with no trailer, up a mountain in NC at a steady speed of 35 mph, the vehicle shook violently and then again approximately 2-3s later. Each time the vehicle shook a loud \"BUMP\" noise would be heard. The road was smooth and was later driven on without issue so it was not the terrain. I once again got out and inspected the vehicle and was unable to find an issue. We drove to where we were staying and immediately took the vehicle to a dealer the following day to be inspected. The dealer found no issues and we did not report any similar problems.   The last incident occurred after another 8 months while towing a light utility trailer at a steady speed of 60mph. Same thing happened with a shake and loud BUMP. However this time it was not followed immediately by an other instance. Those came approximately a minute later and then again after about 10 more minutes.   I cannot recreate the issue and it seems to be at complete random and is happening while driving steady rates of speed where the transmission shouldn't be trying to shift. It seems like a safety hazard that could cause an accident.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11673386,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2025","dateComplaintFiled":"07/14/2025","vin":"1GNSKFKD8NR","components":"TRACTION CONTROL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at various speeds or while accelerating from a complete stop, the automatic emergency braking system engaged while there was no other vehicle nearby, and the vehicle skidded. The contact stated that the traction control warning light was illuminated. The contact stated that while her husband was driving at an undisclosed speed in the rain the failure reoccurred, causing the vehicle to skid. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11672006,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/08/2025","vin":"1GNSKFKT3NR","components":"POWER TRAIN,ENGINE","summary":"When attempting to drive from a stop light or stop sign, after taking your foot of the brake, the vehicle intermittently completely turns off. It will not immediately restart and you find yourself stuck in the middle of an intersection creating a safety issue. The vehicle has been in to Chevrolet to have this issue fixed once already and it continues to repeat. I doubt the dealer has been able to replicate the issue as they haven't gotten the vehicle back into the shop after it's been sitting there for a week. There were no warning lights, messages, or other symptoms. It has happened to both myself and my wife, most recently on or about 7/1/25 where it happened to my wife multiple times causing us to leave the vehicle at the dealership for service. Just to be clear, the issue with the vehicle turning off is different from the standard auto stop/start feature.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11672067,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"07/08/2025","vin":"1GNSKDKL6NR","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2020 Chevrolet Suburban. The contact received notification of  NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that on several occasions while checking the oil level, there was no oil on the \"dip stick\". The contact stated that the engine consumed 2-3 quarts of oil approximately 4,000 miles. Additionally, the contact stated that while driving on several occasions at various speeds, the low oil warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the piston and piston ring were damaged due to excessive wear and sticking. The vehicle was repaired but the failure persisted. The vehicle was taken to the same dealer where it diagnosed that the cylinder head had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer where the failure was not replicated. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11670120,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2025","dateComplaintFiled":"06/29/2025","vin":"1GNSKGKT1NR","components":"POWER TRAIN","summary":"Valve Body issues under powertrain factory warranty. Recall needed due to unreasonable national parts delay.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11668592,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2024","dateComplaintFiled":"06/23/2025","vin":"1GNSKDKD8NR","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"While driving on vacation our car just slowed down gave the message, \u201creduced acceleration, drive with care\u201d and then shut off while on the high way. We were able to start it again but after that haven\u2019t had that message but have had the message to service safety restraint system multiple times. I have taken my SUV to the dealership multiple times for both issues and they have said multiple codes generate but they can\u2019t find anything to fix.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11668455,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/17/2025","dateComplaintFiled":"06/22/2025","vin":"1GNSKGKL4NR","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"A. The Emergency Brake system, The Anti-Collision Sensor, The vibrating Driver's seat Alert, The dashboard Collision Alert lightening......All of these gave no alert prior to the collision. B.The failure of the safety devices prevented from me from avoiding a collision that was cause by the other driver (Police report available for your peruse) C. They inspected and denied any liability for any failure of their safety devices (And my question to them is if any these are functioning properly as said, then there wouldn't be any collision ) D. Yes, inspected E. There were no waring lamps, no seat vibration, the emergency brake never ceased the car from colliding.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11662679,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2025","dateComplaintFiled":"05/22/2025","vin":"1GNSKEKD4NR","components":"FUEL/PROPULSION SYSTEM","summary":"Engine lost power and stalled without warning while driving down the highway.  Coasted to side of road and was unable to restart engine.  After engine stopped, dash indicated low fuel, although tank was 3/4 full.  After coming to a stop, was unable to shift out of Park (which could have been a major issue if I had not been able to clear the highway before coming to a stop).  Towed vehicle to closest Chevrolet dealer, who replaced the fuel pump control module.  Dealer indicated that this is a common failure item to the point that they stock the part and suspected what the failure was based on my description.  When pressed, the dealer representative also noted that GM has not updated or redesigned the factory installed fuel pump control module (\"the new module installed is exactly the same as the one that failed\").  Fortunately, traffic was light and I was able to pull to the side of road.  This would be extremely dangerous if it happened while driving on a multi-lane expressway and we were trapped at a stop in heavy, fast moving traffic.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11662246,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2025","dateComplaintFiled":"05/21/2025","vin":"1GNSKEKD8NR","components":"SEAT BELTS","summary":"The rear seatbelt in my 2022 Chevrolet Suburban RST became dangerously tight around my daughter's waist while she was lying down in the seat. The belt would not release despite multiple attempts. She was hanging off the seat and in distress, and I was forced to cut the belt to prevent injury. This raises serious concerns about the seatbelt retraction mechanism. I request a formal investigation.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11661393,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2024","dateComplaintFiled":"05/16/2025","vin":"1GNSCCKD0NR","components":"SEATS","summary":"3rd row seat headrest will not stay up.  This is a problem with 2021 and some 2022 suburbans Dealer is charging me to replace it.  This is a safety issue that should be apart of the original recall #  N2022316750","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11661502,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"05/16/2025","vin":"1GNSKDKL4NR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"While driving on the highway at 55 mph during a long-distance trip, the engine of my 2022 Chevrolet Suburban (6.2L V8) failed suddenly without any warning lights, messages, or prior symptoms. The vehicle lost power unexpectedly, creating an extremely dangerous situation. I was traveling to a national wheelchair basketball tournament and had a passenger in the vehicle at the time. Our safety was immediately at risk due to the abrupt loss of power in a high-speed traffic environment.  The vehicle was towed to the dealership, where the issue was confirmed as a complete engine failure. The dealership later replaced the engine under warranty. I was informed that the engine installed was the same model currently under active recall (N252494001), which affects the 6.2L V8 engine in this vehicle type due to defective crankshaft or connecting rod components.  The failed engine is no longer available for inspection, but the dealership should have records of the inspection and replacement.  There were no warning lamps, error codes, or drivability issues prior to the failure. The malfunction was immediate and severe.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11659576,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2025","dateComplaintFiled":"05/07/2025","vin":"1GNSKGKLXNR","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2022 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a knocking sound coming from the engine while remotely starting the vehicle. The dealer was contacted and confirmed that there was no part for the repair. The manufacturer was made aware of the issue. The failure mileage was approximately 15,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11656943,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2025","dateComplaintFiled":"04/26/2025","vin":"1GNSKDKL8NR","components":"POWER TRAIN","summary":"On January 29, 2025, while my wife was driving our 2022 Chevrolet Suburban with a 6.2L gas engine on a state highway, the vehicle suddenly lost acceleration and power to the wheels while accelerating to the posted 55 mph speed limit. This occurred without any prior warning, creating a highly unsafe situation in morning commute traffic. The vehicle was immediately taken to a Chevrolet dealership, where the issue was diagnosed as a failed transmission control valve. This failure, which resulted in a complete loss of power while driving at highway speeds, is a known defect affecting certain GM models. The part in question, the Transmission Control Valve, is currently in high demand and is on a national backorder due to numerous similar failures. A recall has already been issued for diesel engine models with the same problem, but no recall exists for the gasoline-powered versions like ours. Chevrolet has confirmed the diagnosis and is aware of the issue, but the replacement part is currently on a national backorder, and the repair has been delayed indefinitely. Since the incident, the vehicle has been undriveable, causing significant inconvenience, and Chevrolet has been unable to provide an estimated date for repair.  The sudden loss of power created a dangerous situation on a busy highway, as there were no warning lights, messages, or symptoms prior to the failure. This is particularly concerning given that the part involved is on backorder due to the widespread nature of the issue. Chevrolet's lack of a clear repair timeline, coupled with the fact that this issue has been identified in other models, raises questions about the company's response and whether a broader recall or safety bulletin will be issued for vehicles like ours. The vehicle\u2019s failure has not only been a major inconvenience but also a safety concern, highlighting the need for urgent attention to address this defect.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11656546,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2025","dateComplaintFiled":"04/24/2025","vin":"1GNSKDKL9NR","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 55 MPH, the accelerator pedal was depressed and there was an abnormal banging sound coming from the rear of the vehicle and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a dealer. The dealer determined that the engine had failed but was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was informed of the failure but informed the contact that the vehicle was no longer covered under warranty. The contact researched online and related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11655591,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2025","dateComplaintFiled":"04/19/2025","vin":"1GNSKGKL1NR","components":"ENGINE","summary":"We experienced catastrophic failure while driving the vehicle on the highway. It stopped working with no warning leaving our family stranded in the lane with heavy traffic all around us. The steering wheel would not move the car would not go in neutral and there was a burning smell coming from the hood. My kids were terrified. We had to wait for state police and a tow truck while praying that the cars behind us would stop in time. We are very lucky there was not an accident. The car is with the Chevy dealer now.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11654615,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2025","dateComplaintFiled":"04/14/2025","vin":"1GNSKDKL6NR","components":"ENGINE","summary":"53,000 miles. While on highway, engine turned off completely. Coasted off the exit ramp into a parking lot.   Engine started again with no issue. 2 days later: engine started knocking very loudly.  Vehicle completely died while driving on street. No start,  no crank,  couldn't shift to neutral. Dash would turn on,  but that was it.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11648512,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"03/15/2025","vin":"1GNSKGKL6NR","components":"ENGINE","summary":"6.2 engine with catastrophic engine failure.  No warning prior to failure.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11646946,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2025","dateComplaintFiled":"03/07/2025","vin":null,"components":"POWER TRAIN","summary":"While driving from work to the gym (03/04/25), I was stuck in traffic due to a wreck; when traffic started moving again, I didn't.  It was like it was in neutral and was just sitting there revving the engine. It finally started moving but clearly not functioning properly. A few miles later the Check Engine light came on with a \"Reduced Acceleration Drive with Care\" message displayed on the dash. I limped it into the parking lot and as I tried to back into a parking space the vehicle stalled and put itself in park. Finally was able to get it into a parking space to wait for a tow truck to have it towed back to the dealership. Chevy dealership has informed us that it needs a torque converter and a valve body (03/06/25) and they will create a \"SPAC case\" with GM as it is still under power train warranty. No eta on parts. Supposed to hear from Hertz on a rental (no more than $45 coverage a day; so likely not going to get a similar vehicle as a rental); no further news as of today 03/07/25. We bought the vehicle less than a month ago and haven't even made the first payment (other than the down payment); looks like that will occur and we won't even have a car to show for it.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11645877,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"03/02/2025","vin":"1GNSKBKT0NR","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"I WAS DRIVING HOME AT HIGHWAY, I HEAR NOISE SCRAPPING NOISE FROM UNEVEN PAVEMENT AND ROLL OVER SPEED BUMP AND A PIECE OF METAL LIKE U SHAPE FELT OFF. WHEN I GET HOME, INSPECTED I SAW MY VEHICLE FUEL TANK HAGGING ON ONE SIDE. FOR SAFETY TO PREVENT TANK TO FELT OFF I HAVE TO GET A STRAP TO SECURE IT THE TANK TO THE FRANME .","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11643781,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2025","dateComplaintFiled":"02/19/2025","vin":"1GNSKDKL9NR","components":"ENGINE","summary":"My two children and I were traveling to another state and had been driving about 2 hours when the engine in my 2022 Suburban suddenly quit working while I was in the middle of a highway. I had just accelerated and merged onto a multi-lane highway moving all the way to the far left lane when my engine completely went quiet and seemed to quit working. The car all of a sudden shifted into Neutral and started losing speed. I had to put my hazard lights on and cross back across the lanes to get back over to the emergency lane on the right all while losing speed. We were all pretty scared because the Suburban just seemed to quit working and wasn't responding. I'm thankful we were able to get safely to the emergency lane before the car completely stopped. Once I was in the emergency lane, I tried to see if the car would go back into Drive position but it would not. I turned the car off and waited about a minute and tried to power it back on but the only thing that worked was the electrical stuff in the car (the screen for my dashboard and car play/nav system) and the engine remained quiet. Once the tow truck arrived an hour later, the worker tried to jump the engine but it did not respond.  It was obviously scary and has been a huge inconvenience but it also left us in a very unfortunate situation because we were in a different state and did not know the area or anyone nearby that could come and pick us up once the tow truck arrived. I was pretty much stranded with my 2 daughters and all of our luggage in a different state on the side of the road.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11642627,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2025","dateComplaintFiled":"02/13/2025","vin":"1GNSKDKD5NR","components":"POWER TRAIN,ENGINE","summary":"The \u201cadd engine oil\u201d light kept coming on and I initially thought it was because they forgot to reset it after my oil change because my car wasn\u2019t reading it was due for one.  I came to find out that my car is likely burning excess oil, according to the dealership, since all of the oil was gone.  GM says that it\u2019s normal to burn oil and as long as it\u2019s up to 2 quarts between oil changes it\u2019s fine.   The dealership recommended that I get oil consumption test and sometimes it burned more oil than normal and other times it did not.   We had to go every 1,000 miles which was an issue because it\u2019s our main vehicle for family transportation and sometimes I would have to go under 1,000 miles because we needed it for a longer trip and would be over if waited until we got back.   Also, my engine fan was making a very loud noise that would run for a while after my car was turned off and I was told multiple times it was fine until one time they checked it and it was indeed an engine malfunction and my engine would overheat when I went above a certain speed. The first fix wasn\u2019t right and had to go back. I wasn\u2019t burning enough oil to warrant GM to do anything.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11640642,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2024","dateComplaintFiled":"02/04/2025","vin":"1GNSKGKL0NR","components":"ENGINE","summary":"Engine failure while driving.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11639740,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2024","dateComplaintFiled":"01/30/2025","vin":"1GNSKFKL1NR","components":"ENGINE","summary":"6.2 liter engine that seized without prior warning or indication. Has been blown up since 12/24/24. Vehicle is currently sitting at the Chevy dealer. Dealer has stated the engine failure was solely seized connecting rod bearings. GM has denied the claim stating the vehicles has 62,000 miles on it, putting it 2,000 miles out of warranty. Numerous calls and emails to GM directly. Dealer claims no one has reached out to them from GM since warranty declined. GM is stating the dealer hasn\u2019t responded to them and that there isn\u2019t anything they can do at this time. GM is also refusing to purchase the vehicle back.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11639574,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2024","dateComplaintFiled":"01/30/2025","vin":"1GNSKEKD8NR","components":"ENGINE","summary":"As I was driving, in July of 2024. I noticed that that I had a traction control system warning on my dashboard. I didn\u2019t think of it to been serious. Then all sudden the engine kind stalled. So the car wasn\u2019t going passed 40 miles per hour. So I managed to take it to dealership. Once there the technician mentioned to me that I wasn\u2019t alone with this type of engine failure. He added and showed me another suburban with the issue. He said that the engine needs to be completely replaced. Because there is metal in the the oil pan. He added the cost of the repair would be $8000 to $12000. So that\u2019s when I decided to take the car to the automation Chevy dealership. They confirmed the issue and charged me $8200 to fix it. I really expected GM to cover the cost. But I was that they would not.  Upon further research I found out that that many people had the same engine issue. I am hoping that the government should take action to investigate these engines failures. I think GM failed his customers especially in the COVID era of 21 and 22. Thx","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11638186,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2024","dateComplaintFiled":"01/24/2025","vin":"1GNSCCKD1NR","components":"ENGINE","summary":"While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. It wouldn\u2019t accelerate, kept shaking, and several warning lights appeared on the dashboard, such as Engine, Traction, and ESC. At that time, I was with my two sons, aged [XXX]  and [XXX] . We were turning onto an empty and quiet street, so our safety was not at risk. However, if this had happened in heavy traffic, it could have posed a significant danger, as the vehicle\u2019s power dropped dramatically, and it all happened very suddenly.  I took the car to a mechanic. Initially, the fuel injector was replaced, but the problem persisted, and the mechanic recommended an engine replacement. After that, I went to an authorized service center, and they also recommended an engine replacement. I purchased a new engine from Chevrolet and had the mechanic install it. The mechanic told me that this is a common issue and mentioned that two other Suburban engines were replaced this year.  My next complaint will also be related to my second vehicle, which is the same model Suburban, experiencing similar issues. I own two 2022 Suburbans, and both have had their engines replaced in the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding their condition or the cause of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11638187,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2024","dateComplaintFiled":"01/24/2025","vin":"1GNSCCKD5NR","components":"ENGINE","summary":"While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. I own two Chevrolet Suburbans, and since the same issue had happened before with the other one, I was more experienced this time. However, this time, there were also unusual noises coming from the vehicle. It wouldn\u2019t accelerate, kept shaking, and multiple warning lights appeared on the dashboard, such as Engine, Traction, and ESC.  The issue occurred as I tried to move forward after waiting at a red light. Since I had experienced this problem before, I immediately pulled over to a safe spot, ensuring our safety. I took the car to a different nearby mechanic. The mechanic stated that this is a common problem with these vehicles and that they encounter it quite often. I explained the previous incident I had experienced. The mechanic confirmed that the engine needed to be replaced.  I purchased a new engine from Chevrolet and had it installed by the mechanic. I have already submitted a complaint to you regarding my other vehicle, which is the same model and year. I own two 2022 Suburbans, and both had their engines replaced within the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding the condition or cause of failure.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11637985,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"01/23/2025","vin":"1GNSKDKL4NR","components":"ENGINE","summary":"Engine seized while driving. Broke down in middle of the highway with children in the car.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11638133,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"01/23/2025","vin":"1GNSCCKDXNR","components":"FUEL/PROPULSION SYSTEM","summary":"High pressure pump failed at 73000 miles.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11637092,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/20/2025","vin":"1GNSKCKDXNR","components":"POWER TRAIN,ENGINE","summary":"Engine failure, losing engine coolant and engine oil. After change oil, roughly 1500 miles, engine losses about 3-4qts of oil.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11636621,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2024","dateComplaintFiled":"01/17/2025","vin":"1GNSKEKLXNR","components":"POWER TRAIN","summary":"On 12/28/2024, while accelerating on the highway, I received without warning a reduced engine power warning and the RPM's were racing when I depressed the gas pedal.  I was in moderate traffic in excess of 55 MPH and had difficulty safely making it to the right shoulder of the roadway as traffic was passing by at a greater rate of speed than I was able to travel.  The vehicle would not go more than 30-35 MPH and it would not go into reverse after I was able to make it to a safe location.  It was towed to a local dealership where I was later advised it was a transmission issue (valve body). The vehicle remains at the dealership awaiting repair as there is a large backorder for the valve body (I was told 8 at this point).","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11626024,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2024","dateComplaintFiled":"11/18/2024","vin":"1GNSKCKT6NR","components":"POWER TRAIN","summary":"VEHICLE TRANSMISSION BANGS AT 50-65MPH SO MUCH SO THAT THE VEHICLE GOES INTO LIMP MODE.  CODE APPEAR ON DASH, MUST SHUT TRUCK OFF AND WAIT ON SIDE OF ROAD TIL GOES BACK TO NORMAL IDLE.  RESTART VEHICLE, THE ENGINE LIGHT STAYS ON FOR THE NEXT 3 STARTS THEN CLEARS TIL IT HAPPENS AGAIN.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11614502,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"09/13/2024","vin":"1GNSKDKL0NR","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"While traveling back from Labor Day Weekend on [XXX], I was driving in the Dallas Fort Worth area when I experienced loss of power to our vehicle on a major highway  [XXX]  and [XXX] ) and directly on a bridge with my entire family in the vehicle (4 kids and all of our luggage). It was a very dangerous and scary situation. We had to wait one hour for a tow truck to come and take my vehicle to the closest GM dealership. I was left stranded, 3 hours from my home with my four children and luggage. The Chevrolet dealership contacted me 9 days later and informed me the technician looked at the vehicle and determined the engine was locked up/seized. It would take 9 months to get the vehicle back into the shop to determine what caused the issue and then take 6-12 months for a new engine. I have a family of 6 and I'm left car-less for two years. Yet I still have to make the monthly payment on a vehicle that I won't be driving or be in possession of.   MY BIGGEST ISSUE:  GM has known that they have had engine issues for many years.  Particularly, with Dynamic Fuel Management causing lifter issues which leads to engine failure, yet never disclosed this to me when I purchased the vehicle.  Furthermore, they never disclosed that the issue was so prevalent that motors were back ordered for over a year.  Consumers are being misled into spending their hard earned money on vehicles that have major mechanical design flaws known to the manufacturer.  Once the mechanical flaw is realized, the vehicle can't be repaired for up to two years.  Hiding this data from consumers should be criminal.  Furthermore, General Motors to this point has been no help, with the GM customer satisfaction team telling us they can't do anything until a dealer diagnosis the issue, and the dealer stating they can't diagnose the issue until May of next year, at which time they would then look to order the motor which will take 9-12 months to deliver and install.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11603734,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"07/22/2024","vin":"1GNSKDKD1NR","components":"ELECTRICAL SYSTEM","summary":"The 2022 Suburban lost all power and came to a dead stop in the travel lane of a busy major highway.  The vehicle becoming disabled in the middle of flowing travel resulted in a rear end crash from a vehicle traveling approximately 60 MPH.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11602226,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2024","dateComplaintFiled":"07/15/2024","vin":"1GNSKEKL4NR","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"- Truck makes a sizzling sound when parked  - Car wouldnt start and needed battery jump, unknown source draining the battery  - Truck has engine issues , started shaking and died in the middle of the highway, GM replaced engine    - Engine replaced after less than a week, truck would not start, Gm replaced starter   - After 2 days and using the vehicle once,  truck would not start again. GM is trying to root cause issue but cant find a resolution  Since the car stopped when we were on the highway and none of the fixes seem to be working I am worried that the car will abruptly stop again and put my life and others at risk","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11601810,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2024","dateComplaintFiled":"07/13/2024","vin":"1GNSKFKD1NR","components":"VISIBILITY/WIPER","summary":"Wipers quit working while driving through a rain episode. We tried to have the car to \"reset\", stopped at a gas station, stopped the car, we all got off and locked the car for at least 5 minutes. Still no wipers.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11595320,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2024","dateComplaintFiled":"06/19/2024","vin":"1GNSKDKL4NR","components":"ENGINE","summary":"Driving up steep hill [XXX]  slight noise lots of smoke no warning lights before complete engine failure did not know if I would get it to side of highway towed to dealer and they confirmed locked up engine there was a lot oil on highway from vehicle lots of smoke from under hood thought it might catch fire from oil dealer confirm locked up engine waiting on more information  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11595012,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2024","dateComplaintFiled":"06/18/2024","vin":"1GNSCBKD8NR","components":"SEAT BELTS","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated that while the vehicle was parked, the second-row middle seat belt was latched; however, the seat belt failed to lock as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11589932,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2024","dateComplaintFiled":"05/21/2024","vin":"1GNSKCKD1NR","components":"UNKNOWN OR OTHER","summary":"UNKNOWN: Approximately once a week, all of the sound stops in the vehicle including the blinker sound, radio & connected phones. I'm unsure if affects anything else. I have googled this issue and it seems as if other GM vehicle owners have the same issue. There were no warnings or warning lights.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11588593,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2024","dateComplaintFiled":"05/13/2024","vin":"1GNSKDKL9NR","components":"POWER TRAIN","summary":"Engine failure at 27k miles on a highway going highway speeds (45-50 MPH). This failure happened on a night when it was 5 degrees and dropping, vehicle full of my family + my parents. Complete engine failure, no way to run heat or move the vehicle at all.   Engine failure #2 at 37k miles while driving down a 2 lane road, was able to pull into an apartment complex  Complete vehicle infotainment failure, not able to use handsfree device, backup cameras, front and rear safety sensors.   Engine failure #3 at 65k miles on a 4 lane highway going 65-70 MPH. Was able to get to a turn lane.   Engines have shuddered / lost power steering / electrical  many times while going 70+ MPH on 3+ lane highways","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11586727,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2024","dateComplaintFiled":"05/03/2024","vin":"1GNSKCKD8NR","components":"ENGINE","summary":"Check engine warning light appeared on dashboard. When servicing the vehicle at dealership, they found catalytic converter not burning up exhaust gases properly. Need to replace y-pipe, part #86781749. I found NHTSA document N232419720 - Emission Recall Incorrect Catalytic Converter Service Part, that references my car make and model. I am requesting an investigation to have this included in a recall and to have replacement costs reimbursed.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11586286,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"05/01/2024","vin":"1GNSKCKD7NR","components":"SEAT BELTS","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated that the rear driver\u2019s side seat belt failed to enter the locking mechanism. The vehicle was taken to a local dealer where it was diagnosed but not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11584540,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"04/22/2024","vin":"1GNSKEKD8NR","components":"ENGINE","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 70 MPH, the vehicle began to shake, fumes came out from the exhaust, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with an engine lifter failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11575296,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2022","dateComplaintFiled":"03/04/2024","vin":"1GNSKFKD3NR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The message to restart the vehicle was displayed. The contact stated that the failure had occurred while the Auto START/STOP feature was enabled and disabled. The failure forced the contact's wife to shift into park or neutral before the vehicle would restart. The failure occurred several times while the contact's wife was driving the vehicle several times and stopping at the red light when the vehicle stalled. The contact stated that the vehicle had been taken to a dealer previously and the failure was not duplicated. The contact stated that the failure occurred intermittently. The vehicle was taken to a second dealer, but the failure could not be duplicated. The vehicle was not repaired. The contact was informed that unless the failure was recognized, the vehicle could not be diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11571524,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2024","dateComplaintFiled":"02/12/2024","vin":"1GNSKEKL9NR","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"The car turned itself off while driving 55 to 60 mph on a highway. Would not turn back on after getting to the side of the road. Very dangerous.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11560689,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"12/18/2023","vin":"1GNSCEKD2NR","components":"POWER TRAIN","summary":"Vehicle became disabled and will not start due to failed fuel pump control module.  This could be very dangerous if this would have happened in traffic; or, if vehicle occupants became stranded in an unsafe area.  Vehicle must be towed to dealership to affect repair.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11554856,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"11/13/2023","vin":"1GNSKGKL2NR","components":"ENGINE","summary":"at some point,we noticed that every time we crank it up, the engine would sounding weird, like it was low on engine oil, we checked the engine oil, and it was no less then 2 quarts low, that was realy weird, because we change the oil as needed and we definitly make sure that we add the  amount recomended by GM, also this past weekend, it was rainy, we were out doing some shopping and on the way back home the windshield wipers stoped working, we could not take the vehicle out for the rest of the weekend until it stopped raining.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11552641,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"10/30/2023","vin":"1GNSKEKL9NR","components":"UNKNOWN OR OTHER","summary":"Had an issue where the main front digital cluster went black upon a start-up and drive.  No speedometer, engine status, gear status or anything.  Shutting the car on and off did not correct the problem.  Contacted dealer and advised to bring in.  I chose to disconnect the battery rebooting the vehicles BOM.  Issue resolved after a vehicle reboot.  This is a serious software issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11552643,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2023","dateComplaintFiled":"10/30/2023","vin":"1GNSKEKL9NR","components":"UNKNOWN OR OTHER","summary":"Had an issue where the left/right turn signals stopped functioning.  This occurred while in-use while waiting to make a turn.  Shutting the car on and off did not correct the problem.  Contacted dealer and advised to bring in.  I chose to disconnect the battery rebooting the vehicles BOM.  Issue resolved after a vehicle reboot.  This is a serious software issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11529802,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"06/30/2023","vin":"1GNSKDKDXNR","components":"BACK OVER PREVENTION","summary":"My vehicle was sold as EQUIPPED W/ FRONT/REAR PARK ASSIST; INCLUDES LATER RETROFIT printed on the window sticker . I took delivery nearly 2 years ago and this safety retrofit has still not been completed . I have reached out to GM customer service who provides vague excuses and no further information for repair. I see new GM vehicles just like mine on the lot with these systems installed and working . Isn\u2019t this a serious concern that 2 years later these vehicles have still not been retrofitted ? Are there other concerned customers ? Is there an investigation underway looking for explanations from GM . What more can I do as a consumer to make sure no children are ran over by cars missing these sensors ?","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11529216,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"06/27/2023","vin":"1GNSKDKL2NR","components":"ELECTRICAL SYSTEM","summary":"It was diagnosed as the Telecommunication Module, this part malfunctioned causing issues with audio in the vehicle. The audio would at times play normal, at times go completely out losing all sound to turn signals, hazard signals, and safety sensor audios inside the vehicle. It would additionally lose communication between the key fob and the unit causing warnings during driving and non-start issues. With that said, the lose of audio when expecting safety sensor sounds, or sudden audio on complete full volume with the only resolution being to shut the car off is a safety issue. The vehicle had to be pulled over on the travel portion of the highway to resolve the sound issues on multiple occasions. Software updates, radio head change didn\u2019t matter, until it was diagnosed as the module described above.   Occurrences were completely random.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11524772,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"06/01/2023","vin":"1GNSCCKD4NR","components":"STEERING","summary":"the steering wheel heater turned on unexpectedly (it was 70 degrees outside) when I started the car this morning. The wheel was hot to the touch.  To turn it off I had to turn it on and then off again.  I am worried it may have a short or be a fire hazard if it is on all the time or without being turned on by a sensor or the driver.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11520667,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2022","dateComplaintFiled":"05/05/2023","vin":"1GNSCCKD8NR","components":"SEATS","summary":"This is the second Chevrolet Suburban we have owned. In both cars, the middle seat of the 2nd and 3rd row bench seats are missing a head rest. This could result in a severe neck injury to the passenger in a car accident. How is Chevrolet allowed to roll out these cars from the factory with this obvious safety defect?","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11517247,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2023","dateComplaintFiled":"04/15/2023","vin":"1GNSKBET0NR","components":"BACK OVER PREVENTION","summary":"When the vehicle was ordered I paid an extra amount for \"driver safety alert package\" to include rear and front parking sensors. It's a big car and these are quite important for safe operations.  Upon car delivery in 3/2022, I got a note saying the chip operating the driver assist is missing and will be provided later. The dealer promised to install it within a quarter. More than a year went buy, and the service department recently told me that GM would not make the chip available, even tough new cars are now being delivered with the same chip. As GM or the dealer would not respond to my request, I'm filing this complaint, hoping you can get them to finally provide the missing chip and to allow safe operation of the vehicle as ordered.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11511738,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2023","dateComplaintFiled":"03/14/2023","vin":"1GNSCCKD1NR","components":"AIR BAGS,ENGINE","summary":"2022 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO ENGINE STALLING, ILLUMINATED AIR BAG LIGHT AND LOUD RATTLING SOUND COMING FROM THE ENGINE.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11510032,"manufacturer":"General Motors, LLC","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2023","dateComplaintFiled":"03/03/2023","vin":"1GNSKDKD9NR","components":"AIR BAGS,SEAT BELTS","summary":"The contact owned a 2022 Chevrolet Suburban. The contact stated while his wife was driving at approximately 30 MPH she crashed into another vehicle striking the driver's side door of the other vehicle, which then crashed into another vehicle in the rear having been redirected from the force of the impact. The vehicle had been moved in the same direction that the wife's vehicle was traveling. The vehicle that the wife had crashed into had run a stop sign. The contact stated that all the front air bags deployed, however, the wife told him that the passenger side air bag had begun to emit smoke after deploying and then a fire started. The contact stated that the vehicle had stopped after the impact and that his wife was having difficulty unbuckling her seat belt. The wife had stated that OnStar had contacted her the moment following the crash, she told OnStar that she was having trouble unbuckling and that the vehicle was on fire. OnStar released her seat belt. The police, ambulance, and fire department were on the scene. There were no injuries, however, the contact's vehicle was fully engulfed in flames and exploded. The contact stated that the fire department extinguished the fire with water. The police wrote a report. The other two vehicles drove away from the scene, and the contact's vehicle was towed to a police impound lot. The manufacturer had not been informed of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11505404,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"02/03/2023","vin":"1GNSKDKD6NR","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2022 Chevrolet Suburban. The contact stated that after an unknown over-the-air (OTA) software update was performed, the Forward Collision alert system failed to operate. The contact was made aware of the failure while reversing the vehicle. The contact stated that the alert failed to alert her of a nearby vehicle. The vehicle was taken to the dealer, and the dealer confirmed that the Forward Collision alert system chip needed to be installed; however, the chip was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was a chip shortage. The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11486651,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2022","dateComplaintFiled":"09/27/2022","vin":"1GNSKDKL1NR","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"When I started up the vehicle with the key fab button I noticed the cabin air blower came on as normal however when we went to the cockpit we noticed the engine was not running. When we went to start the vehicle (holding break and pressing start button) the dashboard started the Z71 launch sequence and then went to a  dashboard as if I was in the normal drive mode however the dashboard was extremely dimly lit as if the backlight was not on and the engine still was not running. After several attempts to start using the brake+start button method we noticed a clicking sound that seemed to be coming from the engine cabin just in front of the passenger cabin however it would never ignite/start the engine. After several attempts to start the engine through the brake+button, we tried to just press the start button, which would sometimes be prompted on the dashboard, and get some feedback from the dashboard through better backlighting and messages I now cannot recall but never ignited the engine. When we tried again with the key fab x2 button (hoping it would either start or \"cancel\" the current vehicle state), we received no response from the vehicle. When we attempted to shift, it stated the \"conditions were not met\", which I perceived as the correct response. The vehicle was stuck in this \"mode\" with the air blower still running and exterior lights still on and it was only a matter of time until the battery ran out. When it ran out later that day (though not completely ded) in rebooted in the same tweener mode. However, when we came the next day with a tow truck and a fully dead battery in the Suburban, the vehicle booted right up as normal. The tow truck driver indicated several new Tahoe drivers experiencing the same issue.  To me, this is a software launch issue. While the vehicle was not perceived to be in danger, it left us stranded in what could be a dangerous location. Several episodes as reported by tow truck. Unsure if inspected. No symptoms before problem.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]},{"odiNumber":11451802,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2022","dateComplaintFiled":"02/14/2022","vin":"1GNSKEKD2NR","components":"TIRES","summary":"I purchased a 2022 Chevrolet Suburban on December 6, 2022 equipped with4 Bridgestone Alenza A/S 02 tires sized 275 50R22.  On December 21, on my way home I hit a bump.  When I got home I could audibly hear air leaking out of the passenger rear tire. I called OnStar who sent a tow truck driver out to put the spare on.  We could not find a nail or anything in the tire but there was about a 1.5 inch crack in the sidewall about 1 inch away from the rim with nothing sticking in it.  I took it to the dealership where I purchased the tire and they ordered a replacement tire.  They said that I could file a complaint  with the State Department of Transportation if I wanted. It cost me about $328 to repair.  On February 12, around 9:00 pm, I was about an hour and a half away from home about to drive back when the tire sensor light came on saying the passenger rear tire had low air pressure. I pulled into a park and went to look and I again could audibly hear air leaking from the tire.  I had not hit any bumps this time, but the tire was completely flat within 20 minutes.  When the tow truck driver came to put the spare on, I explained to him what happened previously and that was the second time this had happened within 2 months of purchasing the vehicle.  He looked at the tire with me and it had the same tear in the sidewall in the same location as the previous tire.  There was no nail or object in the tire, just a 1.5 inch long rigid crack.  I noticed that there had been a Bridgestone recall for this type of tire for size 275 55R20 in 2021 because of a pin hole in the sidewall.  I believe that my tires are defective.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"},{"type":"Tire","productYear":"9999","productMake":"BRIDGESTONE","productModel":"ALENZA A/S 02","size":"275/50/R22","manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":11447863,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2022","dateComplaintFiled":"01/18/2022","vin":"1GNskdkd5nr","components":"UNKNOWN OR OTHER","summary":"I was driving on the interstate and my sunroof exploded. There were few cars around me and I was not under a bridge. I did not see anything coming at the car or see anything drop or fall behind us. Just heard a lot exploding noise.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]}]}