{"count":4,"message":"Results returned successfully","results":[{"odiNumber":11677839,"manufacturer":"Detroit Chassis LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2025","dateComplaintFiled":"08/01/2025","vin":"1F66F5DY6K0","components":"POWER TRAIN,ENGINE","summary":"I am the owner of a 2019 Ford F-53 stripped chassis equipped with a Triton V10 6.8L 3V gas engine. In December 2022, the vehicle experienced a manufacturer-related failure requiring a full rebuild of the right side of the engine. In July 2025, the left-side camshaft phasers, lifters, and rockers catastrophically failed, rupturing within the valve cover and contaminating the entire engine.  As a small business owner, I could not afford to lose use of the vehicle for 3\u20134 weeks while navigating Ford\u2019s internal warranty process. I was advised by a representative from Ford Pro to pay for the repair out of pocket and submit for \u201cafter warranty assistance.\u201d I followed their guidance, paying $17,521 for the repair, plus $2,000 in towing fees, and $4,400 for an extended warranty to prevent further issues.  After submitting all required documentation, my claim was denied on the grounds of \u201clack of maintenance records,\u201d based on Ford\u2019s internal commercial service log which falsely indicated no oil changes between 7,002 and 38,940 miles. I immediately provided documentation\u2014including state inspection records and independent maintenance logs\u2014proving that Ford\u2019s records were inaccurate and corrupted.  Despite this, Ford upheld the denial without further investigation. When presented with substantial evidence contradicting their internal records, Ford ceased communication altogether. I have made repeated requests for a call back or escalation, which have gone ignored.  This has been financially and operationally devastating. I acted in good faith, followed the procedures provided by Ford, and am now left with over $23,000 in out-of-pocket costs, no reimbursement, and no further support. The basis of the denial\u2014corrupted logs\u2014has been disproven, and yet Ford has failed to take accountability or offer a remedy.  I am requesting that Ford re-open my case for after warranty assistance, re-evaluate the claim based on the corrected and verified documentation and reimburse as promised.","products":[{"type":"Vehicle","productYear":"2019","productMake":"DETROIT CHASSIS","productModel":"FORD MOTORHOME CHASSIS","manufacturer":"Detroit Chassis LLC"}]},{"odiNumber":11619834,"manufacturer":"Detroit Chassis LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2024","dateComplaintFiled":"10/15/2024","vin":"1F66F5DY5K0","components":"ENGINE","summary":"The contact owns a 2019 Ford Motorhome Chassis. The contact stated that while driving at approximately 55 MPH, the vehicle experienced with a loss of automotive power. The failure would occasionally occur. The check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a misfire. The vehicle was not repaired. The contact stated that the engine warning light was cleared off however the failure was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 8,954.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"MOTORHOME CHASSIS","manufacturer":"Detroit Chassis LLC"}]},{"odiNumber":11597968,"manufacturer":"Detroit Chassis LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"07/01/2024","vin":"1F66F5DY2K0","components":"VISIBILITY/WIPER","summary":"My Windshield Wipers work intermittently.  Sometimes they work fine. Sometimes they don\u2019t work at all.  Sometimes the work for awhile and then stop where they are.  Been doing this for the last few years.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"MOTORHOME CHASSIS","manufacturer":"Detroit Chassis LLC"}]},{"odiNumber":11291264,"manufacturer":"Detroit Chassis LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2019","dateComplaintFiled":"12/26/2019","vin":"1F65F5DY6K0","components":"EXTERIOR LIGHTING","summary":"****NOTE - NEED MORE INFORMATION. CONTACTED CONSUMER - 12/31/19, 1/8/20, 1/13/20****    PROBLEM IS INSTRUMENT CLUSTER NOT VISIBLE  ## VIN PASSED ##  ##","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"MOTORHOME CHASSIS","manufacturer":"Detroit Chassis LLC"}]}]}