{"count":1116,"message":"Results returned successfully","results":[{"odiNumber":11626612,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2024","dateComplaintFiled":"11/21/2024","vin":"1B4HS28Z2YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2000 Dodge Durango. The contact stated that the ABS warning light was illuminated. The contact stated that while driving 20 MPH, the vehicle was slow to stop. While depressing the brake pedal, there was an abnormal grinding sound coming from the vehicle. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,731.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11548329,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2023","dateComplaintFiled":"10/04/2023","vin":"1B4HR28Z0YF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I was just driving then out of nowhere. No warning No lights inmitted on dash no idea the engine will shut off. Replace alternator, Battery,Starter,3 PCM,still no luck. Noticed that PCM could have been the so that's why I went through 3 of em. New ,Use ,and Refurbish one. The dealership mechanic noticed that PCM would shut off and henced (no bus) would illuminate. Happened quite often scary part is that no warning of any source would appear on freeway residential anywhere. Engine will shut off while driving.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11545875,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2023","dateComplaintFiled":"09/21/2023","vin":"1B4HS28Z1YF","components":"TIRES","summary":"The outside edge of the tread is separating from the tire causing it to go flat.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"FORTERA HL","size":"265/50R20","manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":11480784,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2022","dateComplaintFiled":"08/23/2022","vin":"1B4HS28Z2YF","components":"ENGINE","summary":"The contact owns a 2000 Dodge Durango. The contact stated that while driving approximately 25 MPH the vehicle inadvertently stopped. There were no warning lights illuminated. The vehicle was towed to a local mechanic. The contact replaced the battery, fuel pump, shocks, ball joints, and disc brakes, and front rotors however, the failure recurred. The local mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11455965,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2022","dateComplaintFiled":"03/10/2022","vin":"1B4HS28Z2YF","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"One morning I was taking my 9-year-old daughter to school and our truck just stalled while I was driving. Thank Allah that there was no heavy traffic and no one got hurt. That incident has my daughter scared. I took it to the mechanic they read the diagnostic fixed what codes came up and still my truck is not operating properly. The truck still stalls while driving the mechanic has informed me. I have had my IAC, MAP sensor, TPS, ignition coil, distributor, and canister purge valve replaced.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11444532,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2021","dateComplaintFiled":"12/21/2021","vin":"1B4HR28Y2YF","components":"STEERING,SUSPENSION","summary":"The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driver\u2019s side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driver\u2019s side wheel was detached from the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, and she was informed that the ball joint, tie rod, and wheel spindle needed to be replaced. Additionally, the vehicle would need a front wheel alignment. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 240,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11373230,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2004","dateComplaintFiled":"11/05/2020","vin":"1B4HS28Z0YF","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THIRTY DAYS. THE VEHICLE WAS TAKEN TO RAINIER DODGE OF OLYMPIA (2550 CARRIAGE LOOP SW, OLYMPIA, WA 98502; (360) 754-5550) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE WHEEL BEARINGS AND BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL SOUND. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11351652,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2020","dateComplaintFiled":"08/27/2020","vin":"1B4HS28Z6YF","components":"UNKNOWN OR OTHER","summary":"I WAS IN THE FREEWAY RUNNING 65 MILES/HOUR AND SUDDENLY MY DURANGO JUST STALLED AND ENGINE JUST SHUT OFF WITHOUT WARNING.THERE WAS NO CODE SHOWING UP. I BROUGHT TO MECHANIC AND UNABLE TO FIND THE PROBLEM. THERE ARE TIMES THAT IT WILL SHUT OFF THE ENGINE AND I HAVE TO WAIT FOR 15-20 MINUTES AND IT WILL START AGAIN. THEN AFTERWARDS, IT WILL DIE AGAIN. HELP!!!!!","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11349978,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"08/18/2020","vin":"1B4HR28Z2YF","components":"UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"CAR GIVEN TO ME BY A FAMILY MEMBER IN NOV 2019 WITH 135K MILES, WAS THE ORIGINAL OWNER, VEHICLE WAS VERY WELL MAINTAINED. APPROXIMATELY FEB 2020, DRIVING 70 MPH DOWN INTERSTATE, CAR ACTED LIKE IT DIED-LOST ALL POWER FOR ABOUT 10 SECS, THEN IT CAME BACK TO LIFE. IT WAS ABOUT A MONTH LATER, IT DID IT AGAIN. MECHANIC REPLACED THROTTLE BODY POSITION SENSOR(?). SOON AFTER, VEHICLE STARTED TO JUST DIE WHILE DRIVING. NO NOISE, RATTLES, NO CHECK ENGINE LIGHTS, JUST WOULD SHUT OFF LIKE THE KEY WAS TURNED OFF. DIDN'T MATTER THE TERRAIN OR SPEED, JUST WHILE DRIVING. INITIALLY IT WOULD IMMEDIATELY RESTART. IT SEEMS TO HAVE GOTTEN WORSE SINCE THE HOTTER WEATHER. AND IT SHUTS DOWN AFTER DRIVING ABOUT 20 MINS WHEN THE ENGINE HAS REALLY WARMED UP. I FINALLY NOTICED A NO BUS MESSAGE ON THE ODOMETER-WHICH FROM RESEARCHING MEANS THE COMPUTER ISN'T COMMUNICATING. MECHANIC UNABLE TO PULL A CODE, SAID IT'S CLEARING ITSELF OUT RIGHT AFTER IT THROWS IT. TODAY WENT IN, AND WE GOT LUCKY AND HOOKED MACHINE WHILE CAR WAS RUNNING AND IT DIED. AND THE SCANNER WOULD NOT RECOGNIZE NOR COMMUNICATE WITH THE PCM. NUMEROUS ISSUES WITH DODGE/CHRYSLER VEHICLES FOR THIS EXACT SAME PROBLEM. AND IT DOESN'T SEEM TO HAVE A SINGLE FIX FOR IT. SOME A NEW PCM WORKED, SOME OTHER SENSORS, ONE SAID JUST LOOSENING THE SCREWS ON THE PCM WORKED FOR HIM, SOME NOTHING WORKED. THIS IS SO DANGEROUS, CAR JUST SHUTTING OFF WITHOUT WARNING WHILE YOU'RE DRIVING. I CAN NOT BELIEVE THIS HASN'T BEEN A RECALL ISSUE AFTER 20 YEARS. I SEE A LOT OF THIS MODEL OF VEHICLE ON THE ROAD STILL, BUT IT DOESN'T SEEM LIMITED TO JUST THE DURANGOS EITHER. IT ALMOST SEEMS AS IF SOMETHING NEAR THE PCM OR THE WIRES TO IT ARE GETTING TOO HOT AND CAUSING AN ISSUE OR EVEN BURNING OUT THE PCM. DID A RESET BY UNHOOKING BATTERY CABLE, AND THE CAR RESTARTED THIS LAST TIME. THIS IS DANGEROUS FOR EVERYONE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11328418,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2020","dateComplaintFiled":"06/11/2020","vin":"1B4HR28ZXYF","components":"ENGINE","summary":"SHUTS OFF ENGINE WHEN YOUR DRIVING FOR NO APPARENT REASON. THE ODOMETER HAS A NO BUS READING ON IT. THIS IS VERY DANGEROUS! THANKS FOR ANY HELP. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11325922,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2020","dateComplaintFiled":"05/26/2020","vin":"1B4HS28Z0YF","components":"STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I WAS DRIVING AT 55 MPH AND THE STEERING BECAME REALLY LOOSE AND NEARLY LOST CONTROL HAD TO REPLACE THE BALL JOINTS 3 TIMES AND I HAVE NO POWER ON THE DRIVER SIDE OF THE VEHICLE THAT MEANS THE DOOR LOCKS AND WINDOWS. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11316539,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2019","dateComplaintFiled":"03/06/2020","vin":"1B4HS28N9YF","components":"ENGINE","summary":"VEHICLE STALLS WITHOUT WARNING. MAY STALL MULTIPLE TIMES SAME DAY, THEN NOT FOR A FEW WEEKS. VEHICLE MAY BE HOT OR COLD, AND OUTSIDE TEMPERATURE DOESN'T SEEM TO AFFECT STALLING. TURNING OR DRIVING STRAIGHT. PUBLIC STREET OR STRAIGHT AS IN USING DRIVEWAY. STATIONARY, MAY START THEN STALL, OR WHILE IN MOTION. NOT ONE DATE - ALL THE TIME. DATE BELOW IS IS JUST TO FILL IN THE BLANK.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11268979,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2014","dateComplaintFiled":"10/16/2019","vin":"1B4HR28Y7YF","components":"SEATS","summary":"THE DRIVER SEAT MOVES FORWARD WHEN BRAKING. IT IS DANGEROUS IN THE EVENT OF HARD BRAKING AND THE SEAT MOVES FORWARD. THIS CAN CAUSE THE DRIVER TO APPLY MORE FORCE ON THE BRAKE THAN INTENDED. THE 'MOVEMENT' IS DUE TO WORN PARTS IN THE ELECTRIC LIFT AND/OR ELECTRIC FORWARD/BACKWARD POSITIONING MECHANISM(S). THE MOVEMENT IS NOT DUE TO THE ELECTRIC MOTORS DOING THE MOVEMENT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11255470,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2019","dateComplaintFiled":"09/14/2019","vin":"1B4HR28Z4YF","components":"WHEELS,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"BASICALLY, FOR EACH PROBLEM I'M HAVING EITHER MY TRUCK SHUTS OFF WITHOUT WARNING WHILE DRIVING AT ANY SPEED OR IN THE MIDDLE OF TURNING (ELECTRICAL STABILITY). RADIATOR FAN FUSE BLOWS EACH TIME ITS SUPPOSE TO COME ON (ENGINE) AND CAR SHAKES WHILE DRIVING OR EXACT WHAT NHTSA CAMPAIGN ID: 08E064000 STATES.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11255164,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2018","dateComplaintFiled":"09/12/2019","vin":"1B4HS28Z1YF","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEUTRAL SWITCH, FUEL GAUGE, AND ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11245051,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2019","dateComplaintFiled":"08/19/2019","vin":"1B4HS28Z3YF","components":"UNKNOWN OR OTHER","summary":"DRIVING DOWN THE ROAD AND THE TRUCK RANDOMLY DIES. SHUTS OFF. NO POWER ANYTHING. THREW IT IN NEUTRAL AND STARTED BACK UP. HAS DONE THIS ON MULTIPLE OCCASIONS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11218852,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2019","dateComplaintFiled":"06/10/2019","vin":"1B4HS28Z2YF","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT HIGH SPEEDS OR STOPPED AT A TRAFFIC LIGHT OR STOP SIGN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT MENTIONED THAT THERE WAS A LOOSE WIRE IN THE VEHICLE'S COMPUTER. HE WAS ABLE TO PLUG THE WIRE BACK IN AND THE VEHICLE WOULD RESTART. HOWEVER, THE WIRING WOULD BECOME LOOSE AGAIN AND THE FAILURE WOULD RECUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 136,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11217475,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2019","dateComplaintFiled":"06/03/2019","vin":"1B4HS28Z4YF","components":"SUSPENSION","summary":"THERE WAS A RECALL ON THE BALL JOINTS OF THE VEHICLE I OWN BUT I WAS TOLD THAT THE RECALL IS CLOSED. I BELIEVE THAT IT SHOULD BE COVERED FOR REPAIR BECAUSE I WASN'T MADE AWARE OF ANY RECALLS WHEN I OBTAINED THE VEHICLE. THE UPPER BALL JOINTS ARE BAD AND A MECHANIC TOLD ME IT COULD BREAK OFF.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11128267,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2018","dateComplaintFiled":"09/08/2018","vin":"1BHS282Z1YF","components":"ELECTRICAL SYSTEM","summary":"ALL OF THE SUDDEN AL ELECTRICAL WENT HAYWIRE . NO TURN SIGNALS, ALL ELECTRICAL IS MESSED UP. I WAS IN THE CITY IN HEAVY TRAFFIC . VERY UNSAFE FOR ME AND OTHER DRIVERS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11120803,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2018","dateComplaintFiled":"08/18/2018","vin":"","components":"WHEELS","summary":"I PAID APRX $400 FOR NEW TIRES MAY 18 2018. ON 6/29 ON HIGHWAY I HAD A BLOW OUT. HAD TO FIND A WALMART IN DAPHNE AL TO GET NEW TIRE. THEY SAID OH MAYBE FROM THE HEAT AND KEPT MAKING EXCUSES BUT BOTTOM LINE TIRES WERE ABOUT A MONTH OLD WAS NO REASON THAT SHOULD HAPPENED. SO WE REPLACED THE TIRE AND WOULDNT LET ME KEEP BLOWN OUT ONE FOR PROOF. NOW PAST COUPLE WEEKS THR SAME TIRE THEY REPLACED HAS BEEN GETTING LOW OVER AND OVER. TODAY GO OUT AND BASICALLY WAS FLAT TO RIM . I GO GET AIR AND SEE BUBBLES FROM IN BETWEEN TREADS THANKS TO UT BEING WET OUTSIDE. COME TO WALMART AGAIN AND NOW FIGHT BEGINS BECAUSE I SHOULDN'T HAVE TO PAY FOR A TIRE A THIRD TIME OBVIOUSLY THEY ARE DEFECTIVE AND NEED RECALLED! LUCKIKY FIRST TIME WE DIDN'T GET HURT OR CAUSE ACCIDENT WHILE DOING 70MPH ON HIGHWAY. SECOND TIME SAME TIRE LUCKILY MY SISTER NOTICED IT BEFORE WE GOT ON HIGHWAY.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11065384,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2017","dateComplaintFiled":"01/27/2018","vin":"1B4HS28Z5YF","components":"SEATS","summary":"SLIDING MY DRIVER SEAT BACK AND FRONT WHEN BRAKING.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11057380,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2017","dateComplaintFiled":"12/29/2017","vin":"1B4HS28N0YF","components":"UNKNOWN OR OTHER","summary":"ROOF RACK IS MADE OF PLASTIC. THERE ARE NO REINFORCEMENT BARS EMBEDDED IN THE PLASTIC. WHEN LUGGAGE OR PLASTIC KAYAKS ARE MOUNTED TO THE TOP, THE ROOF RACK BREAKS - LEADING TO POOR ANCHORAGE OF MATERIALS ON THE TOP ROOF AND DEATH OR INJURY TO THE PASSENGERS IN THE FOLLOWING VEHICLES. THIS EVENT HAPPENED WHERE THE ROOF RACK CAME APART AND DAMAGED THE DURANGO AND POTENTIALLY THE CAR FOLLOWING. WE WALKED THE TRUCK TO THE CLOSEST AUTOZONE AND THE MANAGER HELPED US BY USING METAL TIE BANDS TO SECURE IT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11033398,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2017","dateComplaintFiled":"10/15/2017","vin":"1B4HR28Z9YF","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"WHEN DRIVING FOE 10 MILES. ENGINE SHUTS OFF. LOOSE ALL POWER. NEW PCM. SAME RESULTS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11032928,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2015","dateComplaintFiled":"10/11/2017","vin":"1B4HS28Z2YF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I PURCHASED A 2000 DODGE DURANGO USED AT 147K MILES IN NOVEMBER 2014. BY MARCH 2015, IT TURNED OFF RANDOMLY WHILE I WAS DRIVING, MULTIPLE TIMES OVER THE COURSE OF 6 MONTHS. THE SPEED DIDN'T MATTER. AFTER SEEING 2 MECHANICS, THEY SENT ME TO AN ELECTRICAL SPECIALIST WHO DETERMINED IT WAS MY PCM. I REPLACED IT 3 TIMES, AND THE SECOND ONE SENT TO ME HAD HOLES DRILLED IN IT THEN FILLED WITH SILICONE. THAT ONE WORKED THE LEAST. APPARENTLY, THE PCM WAS REPLACED ONCE BEFORE I PURCHASED IT. WHEN I GOT THE THIRD ONE IN, IT SEEMED TO CORRECT THE ISSUE. HOW IS THE ENGINE SHUTTING OFF RANDOMLY NOT A RECALL ISSUE? WHAT IF IT SHUT OFF WHILE I WAS DRIVING DOWN THE HIGHWAY AT 65MPH? WHAT IF THERE WAS NO GOOD PLACE TO PULL OVER, AND WITH NO POWER STEERING I MIGHT ADD? I HAD MY KID IN THE CAR WITH ME MOST OF THE TIME.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10990728,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2017","dateComplaintFiled":"05/20/2017","vin":"1B4HR28Y7YF","components":"SERVICE BRAKES","summary":"DRIVING ON GLENDALE AZ AND HIT THE BRAKES AND THE REAR BRAKES LOCK AND ALMOST LOST CONTROL OF MY VEHICLE , SEARCH ON LIKE FOR CAUSES AND FOUND A RECALL F05 ANTILOCK BRAKE SYSTEM , CALL THE DEALERSHIP BUT THERE'S NO RECALL FOR MY VEHICLE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10983189,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2015","dateComplaintFiled":"05/02/2017","vin":"1B4HS28N9YF","components":"UNKNOWN OR OTHER,ENGINE","summary":"HEAD GASKET LEAK CREATED A HEATER CORE ISSUE WHERE COOLANT WOULD \"MIST\" THROUGH THE VENTS. THIS POSED A HEALTH RISK TO MY CHILDREN AND I WHO HAVE ASTHMA. AND THERE'S NO TELLING THE LONG TERM EFFECTS OF INHALING COOLANT MIST. DUE TO COST, WE HAD TO REROUTE THE HEATER CORE, THUS DISABLING IT AND GOING WITHOUT HEAT AND DEFROST DURING THE WINTER MONTHS. SINCE THEN, THE GASKET ISSUE IS NOW CAUSING EVEN MORE ISSUES OF SMOKING UNDER THE HOOD, SMOKE OUT THE TAIL PIPE, AND COOLANT OVERHEATING. IT IS MY UNDERSTANDING HEAD GASKETS ARE A COMMON PROBLEM WITH DURANGOS. IT'S ABOUT TIME THEY ISSUE A RECALL AND FIX IT. I'M GREATLY CONCERNED ABOUT MY CHILDREN'S HEALTH AND SAFETY, PLUS THE ENVIRONMENTAL IMPACT FROM THE EMISSIONS CHANGE DUE TO THE GASKET.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10968884,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2015","dateComplaintFiled":"03/28/2017","vin":"1B4HR28Y4YF","components":"SUSPENSION,ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE OF THE VEHICLE LOWERED TO THE GROUND AND SMOKE BEGAN TO EMIT FROM THE VEHICLE. IN ADDITION, THE FRONT UPPER AND LOWER BALL JOINTS BENT INWARD AND NEEDED TO BE REPLACED. ON TWO SEPARATE OCCASIONS, THE RADIATOR FAILED TO OPERATE AND CAUSED THE COOLING SYSTEM TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WHEEL HUB BEARING, FRONT UPPER AND LOWER BALL JOINTS, AND COLD AIR INTAKE SYSTEM WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V596000 (SUSPENSION), 06E024000 (ENGINE AND ENGINE COOLING) OR 08E064000 (SUSPENSION). THE FAILURE MILEAGE WAS 125,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10924029,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2016","dateComplaintFiled":"11/03/2016","vin":"1B4HS28Z3YF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE SENSORS WERE REPLACED (THROTTLE POSITION SENSOR, CRANKSHAFT, SPEED CAM, AIC, SPARK PLUG WIRES, ROTORS AND DISTRIBUTOR CUP, DISTRIBUTOR ROTOR, IGNITION COIL, MAP SENSOR). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10903098,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2012","dateComplaintFiled":"09/01/2016","vin":"1B4HS28N6YF","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 15 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE TAKATA AIR BAG RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 85,997.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10881882,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2015","dateComplaintFiled":"06/30/2016","vin":"1B4HS28N2YF","components":"SEATS","summary":"A FEW MONTHS BACK, THE FRONT DRIVER'S SEAT BEGAN TO SLIDE FORWARD WHEN BRAKING AND THEN BACK ONCE STARTING UP AGAIN -- WHETHER CITY STREET OR FREEWAY DRIVING. IT FEELS LIKE IT MOVES AN INCH OR SO. IT IS A 2000. IT BEGAN BEFORE 78,000 MILES. I PURCHASED THE CAR FROM PARENTS IN 2010 AND IT DID NOT HAVE ANY ISSUES UNTIL SUDDENLY IT MOVED WHEN BRAKING. SEAT SHOULD BE STABLE. I SEE THIS IS A COMMON ISSUE WITH THIS MODEL.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10863009,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2015","dateComplaintFiled":"05/04/2016","vin":"","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER DISABLING THE PCM WIRES. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON NUMEROUS OCCASIONS. THE CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AND OXYGEN SENSOR WERE REPLACED AT DIFFERENT TIMES. IN ADDITION, THE OTHER COMPONENTS REPLACED WERE THE DISTRIBUTOR CAP, IGNITION COIL, AND ECM RELAY. THE FAILURE PERSISTED AFTER EACH REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10854290,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2014","dateComplaintFiled":"04/08/2016","vin":"","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING TEN MINUTES, THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHO WERE UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10852536,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2014","dateComplaintFiled":"03/30/2016","vin":"","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY. IN ADDITION, THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MAT SENSOR, CAM SENSOR, SPARK PLUGS, AND MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10840070,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2014","dateComplaintFiled":"03/05/2016","vin":"1B4HR2878YF","components":"ELECTRICAL SYSTEM,SEAT BELTS,FUEL/PROPULSION SYSTEM","summary":"VIN # [XXX] SYSTEM ISSUES TRANSMISSION ISSUES ENGINE PROBLEMS AND AIR COOLING ISSUES DOOR ISSUES TO POWER WINDOWS AND WATER-COOLING ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10836765,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2015","dateComplaintFiled":"02/17/2016","vin":"1B4HS28N7YF","components":"ELECTRICAL SYSTEM","summary":"I BOUGHT A 2000 DODGE DURANGO BACK IN JULY OF 2014 FROM A LOCAL DEALERSHIP. IN OCTOBER OF 2015 THE VEHICLE WAS IN MOTION ON A CITY STREET, GOING ABOUT 30 MILES PER HOUR. A CLOUD OF BLACK SMOKE CAME OUT OF MY HEATER VENTS, IT SMELT OF BURNT PLASTIC AND SULFUR. ALMOST IMMEDIATELY AFTER THAT HAPPENED ALL MY DASH LIGHTS CAME ON AND STARTED DINGING AT ME, AND THE BATTERY VOLTAGE METER WENT FROM OVER 18 TO UNDER 14. I WAS ABLE TO PULL INTO A LOCAL BUSINESS, AND PARKED THE VEHICLE, I SHUT THE VEHICLE OFF AND POPPED THE HOOD. UNDER THE HOOD IT SMELT EVEN STRONGER OF BURNT PLASTIC. I CHECKED THE OIL, THINKING THAT MAYBE I HAD AN OIL LEAK AND LOST ALL THE OIL I HAD JUST PUT INTO A WEEK BEFORE, BUT THE OIL WAS FINE. THE TRANSMISSION FLUID WAS FINE. ALL FLUIDS WERE FINE. THE VEHICLE HAS NOT STARTED SINCE AND I HAVE BEEN TOLD THAT I NEED TO GET ALL NEW ELECTRICAL WIRES, COSTING ME ABOUT $5,000, I HAVE NOT YET PAID TO HAVE THE WORK DONE BECAUSE I HAVE READ ABOUT SEVERAL PEOPLE HAVING THE SAME ISSUE, I BELIEVE THAT IT IS AN ISSUE THAT THE MANUFACTURER SHOULD HAVE TO COVER. MY TRUCK HAD TO BE TOWED HOME AND HAS NOT STARTED SINCE. I PAID A LITTLE OVER $5,000 FOR THE DURANGO, AND I'M NOT YET DONE PAYING IT OFF, AND UNTIL THIS IS LOOKED INTO FURTHER I AM NOT GOING TO PUT THE SAME AMOUNT OF MONEY INTO IT AS IT WILL COST ME TO JUST GO GET A NEW ONE OF THE SAME YEAR.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10819272,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2016","dateComplaintFiled":"01/11/2016","vin":"1B4HS28Z6YF","components":"ELECTRICAL SYSTEM","summary":"I WAS IN LINE AT A DRIVE THRU RESTUARANT WHEN I SMELLED SMOKE GOT OUT OF THE VEHICLE AND SAW FLAMES POURING FROM UNDER THE FRONT OF THE CAR, I YELLED FOR THE PEOPLE IN FRONT OF ME TO MOVE AND MOVED THE CAR TO A SAFER PLACE IN THE PARKING LOT. SINCE I HAD LEFT ALL BELONGINGS INCLUDING MY PHONE ASSISTANCE WAS REQUESTED FROM SPECTATORS TO CALL THE FIRE DEPARTMENT WHO CAME AND PUT THE FIRE OUT, BY THEN THERE WASN NOT MUCH LECT UNDER THE HOOD AS IT HAD ALL BURNED.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10818861,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2015","dateComplaintFiled":"01/08/2016","vin":"1B4HS28N4YF","components":"UNKNOWN OR OTHER","summary":"CLUNKING NOISE FILLS LIKE SOMETHING TRYING TO SEPARATE. START AFTER DRIVING ABOUT 10 MILES.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10786810,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2015","dateComplaintFiled":"10/28/2015","vin":"1B4HS28NXYF","components":"ELECTRICAL SYSTEM,SEATS","summary":"DRIVERS POWER SEAT 'SLACK\". WHEN YOU APPLY BRAKES TO STOP, THE SEAT SLIDES FORWARD THEN RETURNS BACK AFTER THE STOPPING MOTION ENDS. THIS AFFECTS THE DRIVERS SEAT POSITION AND BRAKING ACTION. IN AN ACCIDENT THIS WILL PUT THE DRIVER CLOSER TO THE STEERING WHEEL AND AIR BAG. SUSPENSION- DRIVING ON THE FREEWAY , IF YOU ENCOUNTER BUMPY OR ROUGH ROADS ON A CURVE THE CAR WILL SOMETIMES SLIP SIDEWAYS A BIT, IT'S ENOUGH TO STARTLE YOU FOR A MOMENT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10786092,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2015","dateComplaintFiled":"10/26/2015","vin":"","components":"TIRES","summary":"LEFT CAMPGROUND PULLING PONTOON BOAT, TRAVELED APPROXIMATELY 10 MILES AND RIGHT REAR TIRE SIDEWALL BLEW OUT. CONTACTED TIRE INSTALLER WHO CONTACTED THEIR TIRE DISTRIBUTOR AND WAS TOLD BLOWOUT WAS RESULT OF UNDER INFLATION, EVEN THOUGH NO ONE FROM INSTALLER OR DISTRIBUTOR EXAMINED TIRE. CONTACTED MANUFACTURER VIA EMAIL AND EVEN SENT PHOTOS OF FAILED TIRE AND ONE REMAINING TIRE WITH LARGE \"DENT\" IN SIDEWALL AND WAS TOLD THEY COULD NOT EVALUATE TIRES FROM PHOTOS. WE REPLACED ALL 4 TIRES WITH NEW ONES OF A DIFFERENT BRAND.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"COOPER","productModel":"COOPER DISCOVERER H/T","size":"235/75R15","manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":10781154,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2015","dateComplaintFiled":"10/09/2015","vin":"1B4HS28Z9YF","components":"SEATS,ENGINE","summary":"FIRST OFF, THE POWER DRIVER SEAT MOVES WITH THE MOTION OF THE CAR ABOUT A 1/2\" FORWARD AND BACK. IT HAS BEEN TOLD TO ME THAT A SPACER IS NEEDED TO BE INSTALLED IN THE MECHANISM. SECOND AND MORE IMPORTANT IS THE ENGINE CUTS OFF WHEN THE CAR IS DECELERATING; ALL POWER TO THE CAR IS IMPEDED. THE CAR WILL NOT RESTART IMMEDIATELY.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10744450,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2014","dateComplaintFiled":"07/28/2015","vin":"","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE TENSIONER HANGED FROM UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TENSIONER WAS RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10734525,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2015","dateComplaintFiled":"07/16/2015","vin":"1B4HS28N8YF","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"MULTIPLE TIMES THE TRUCK HAS JUST DIED. DRIVING DOWN THE ROAD NO WARNING. THE VEHICLE RUNS JUST FINE AND STARTS RIGHT BACK UP. YESTERDAY THIS HAPPENED ON THE HIGHWAY AND ALMOST CAUSED A MAJOR ACCIDENT. WHEN IT DIES YOU LOOSE ALL POWER STEERING AND POWER BRAKES. IT IS DANGEROUS AND IVE FOUND NUMEROUS COMPLAINTS ONLINE FROM DURANGO OWNERS WITH THE SAME PROBLEM.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10706156,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2015","dateComplaintFiled":"04/16/2015","vin":"","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"WE JUST GOT ANOTHER CALL ON THIS 2000 DURANGO APPARENTLY THE ISSUES ARE THE SAME FOR EVERY DODGE DURANGO FROM 1999 TO 2007 VEHICLE STALLS AT ANY SPEED AT ANY TIME ANY WHERE WET OR DRY COMMON PROBLEM ON ALL DURANGOS AND NO EASY FIX OR SOLUTIONS NOT EVEN FROM CHRYSLER WE AMERICANS ARE WONDERING WHEN YOU WILL ISSUE A SAFETY RECALL ON THIS PARTICULAR BRAND MODEL AND YEARS OR WILL YOU JUST IGNORE THIS EMAIL UNTIL SOMEONE'S STALLS ON THE 70 -75 MILES PER HOUR FAST LANE OF THE HIGHWAY WITH THERE KIDS OR LOVED ONES AND IS KILLED ?? COME NHTSA THIS IS A VERY SERIOUS MATTER. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10705333,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2013","dateComplaintFiled":"04/13/2015","vin":"1B4HS28N9YF","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE AIR CONDITIONER LEAKED UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADDED DYE TO THE REFRIGERANT TO DETERMINE WHERE THE LEAK WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10664721,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2014","dateComplaintFiled":"12/16/2014","vin":"1B4HR28Z0YF","components":"SEATS","summary":"WHILE DRIVING THE VEHICLE ON THE INTERSTATE, I APPLIED THE BRAKES AND THE FRONT SEAT SHIFTED FORWARD. A DRIVER SEAT SHOULD BE STATIONARY AND NOT ROCK FORWARD WHEN YOU DRIVING. DEFINITELY A SAFETY HAZARD. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10644031,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/28/2011","dateComplaintFiled":"10/08/2014","vin":"1B4HS28Z6YF","components":"ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)","summary":"DURING THE ACCIDENT MY TRUCK WAS HIT HEAD-ON BY A VAN AND THE AIR BAG DID NOT DEPLOY. I HAD HEAD INJURY (HEADACHES, MEMORY LAPSES, CONFUSION, BLURY EYES, BACK/LEGS PAINS TILL THIS VERY DAY. CHRYSLER WAS INFORMED SEVERAL TIMES ABOUT THE PROBLEMS WITH THE TRUCK BEFORE THE ACCIDENT AND THEY REFUSED TO RESOLVE IT AND AFTER THE ACCIDENT, THEY STILL REFUSED TO RESOLVE IT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10637736,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2013","dateComplaintFiled":"09/20/2014","vin":"1B4HS28N5YF","components":"ENGINE","summary":"WOULD START SPITTING JUMPING JERKING ROUGH IDLE ALMOST STOP THEN WOULD PULL OVER PUT IN PART WOULD IDLE REALLY LOW TO WHERE IT ALMOST DIE GO TO PULL OUT BARELY WOULD LIKE IT WAS STALLING NO POWER EVEN WITH THE GAS PEDAL TO THE FLOOR WAS A COUPLE TIMES I ALMOST GOT HIT BECAUSE IT WOULD START THIS AND LOSE POWER SLOW WAY DOWN WOULD TRY TO GET OFF TO SIDE OF THE ROAD THOUGHT IT MIGHT BE THE GAS SO WE GOT THE REALLY HIGH GRADE TO JUST SEE STILL DOES IT HAVE GOT STRANDED OUT A COUPLE TIMES HAD TO GET SOMEONE TO COME HELP ME GET IT HOME IT SCARES ME I'M AFRAID I'M GOING TO GET HIT WHEN IT DOES THIS AND I'M ON FIXED INCOME SO I CAN'T AFFORD TO SPEND ANY MONEY ON IT TO FIX IT SO WAS WONDERING IF IT WAS SOMETHING THAT MAYBE IT WAS RECALLED FOR I BOUGHT IT USED IN 2013 FROM A LADY THAT LET ME MAKE PAYMENTS TIL I GOT IT PAID FOR THANK YOU *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10628428,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2013","dateComplaintFiled":"08/26/2014","vin":"1B4HS28NXYF","components":"ENGINE","summary":"AFTER READING THE OTHER POSTS ON THIS WEBSITE, I WANTED TO SHARE MY PROBLEM. I OWN A 2000 DODGE DURANGO ,IT HAS ABOUT 172,000 MILES. MY HUSBAND AND I ARE RETIRED AND ONLY DRIVE IT A FEW TIMES A WEEK. AFTER OWNING THE TRUCK FOR FOUR MONTHS, IT WOULD NOT START. I HAD IT TOWED TO THE GARAGE AND WAS TOLD IT WAS THE CAM SENSOR. AFTER THE SENSOR WAS REPLACED I HAD NO PROBLEMS FOR ABOUT SIX MONTHS. THEN IT WOULD NOT START SOMETIMES, EVEN WHEN IT WAS COLD. IT WOULD DIE WHILE DRIVING REGARDLESS OF THE SPEED. I MEAN IT JUST SHUTS OFF COMPLETELY. SOMETIMES IT WOULD START RIGHT BACK UP AND SOMETIMES IT WOULD TAKE FIFTEEN MINUTES OR MORE. I TOOK IT BACK TO THE GARAGE AND THE MECHANIC WAS SURPRISED THAT THE CAM SENSOR WAS BAD AGAIN. HE REPLACED THE CAM SENSOR AND THE TRUCK WAS GOOD FOR ABOUT FOUR MONTHS. JUST RECENTLY WHILE WE ON VACATION (ABOUT TWO HOURS FROM HOME) THE SENSOR WENT BAD AGAIN! LUCKILY WE MADE IT HOME, THE MECHANIC REPLACED THE CAM SENSOR AGAIN. IF THIS IS A COMMON PROBLEM, WHAT DOESN'T DODGE FIX THE PROBLEM, AND REIMBURSE DURANGO OWNERS FOR THE REPAIR BILLS! *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10598384,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2014","dateComplaintFiled":"06/15/2014","vin":"1B4HS28Z7YF","components":"UNKNOWN OR OTHER,ENGINE","summary":"I WAS DRIVING ON THE INTERSTATE SPEED LIMIT 75 AND THE ENGINE JUST SHUT OFF. NO STEERING, NO BRAKES, NO CODES, NO WARNING LIGHTS NOTHING. THANK GOODNESS IT WAS IN THE EVENING AND LIGHT TRAFFIC, GOT FINALLY STOPPED AND HAD TO WAIT 2HRS BEFORE RESTARTING, WENT ABOUT ANOTHER 5 MILES AND DID IT AGAIN. FINALLY GOT TO WHERE I WAS GOING AND THEN THE NEXT DAY HAD TO TRAVEL AGAIN ON INTERSTATE AND IT DID IT AGAIN AND HAD TO WAIT 45 MINUTES TO RESTART. WHEN I FINALLY GOT HOME I SEARCH THE INTERNET FOR THIS PROBLEM AND THERE A MANY MANY SITES THAT PEOPLE HAVE HAD THE SAME PROBLEM!!!! A RECALL NEEDS TO BE DONE AND THIS PROBLEM NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT. *JS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10595395,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2014","dateComplaintFiled":"06/01/2014","vin":"1B4HS28Z9YF","components":"STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"DRIVING ON REGULAR ROAD JUST TURNS OFF AND YOU LOOSE CONTROL OF STEERING , BRAKES AND SPEED, IT HAS HAPPENED ON HIGHWAY AND LUCKY IT HAS HAPPENED WHILE ON RIGHT LANE. STEERING LOCKS DOWN AND YOU ARE FORCE TO USE MUSCLE POWER TO GET IT OUT OF THE WAY. CAN I MAKE A LAWSUIT AGAINST THE DODGE PEOPLE TO FIX SUCH PROBLEM OR SHOULD I WAIT UNTIL MY WIFE GETS KILLED OR OTHERS AS IT HAS HAPPENED WITH OTHER DURANGO OWNERS? REPLACING THE PCM DIDN'T DO THE JOB THE PROBLEM'S STILL HAPPENING AND NOW IS IN THE PARKING LOT UNTIL IT BECOMES SAFE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10566697,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2014","dateComplaintFiled":"03/02/2014","vin":"1B4HS28NXYF","components":"SEATS","summary":"JUST RECENTLY I NOTICED THE FOLLOWING PROBLEM WITH MY DRIVER'S SEAT. AFTER I SELECT THE CORRECT SEAT POSITION BY PRESSING THE BUTTON ON THE BOTTOM LEFT OF THE SEAT TO MOVE FORWARD OR BACKWARDS; THE SEAT SLIDES BACK AND FORTH WHEN I HAVE TO BRAKE OR STOP. THIS PROBLEM IS POTENTIALLY DANGEROUS IN THE EVENT I HAVE TO STOP/BRAKE SUDDENLY. FROM WHAT I HAVE READ ON THE INTERNET, THIS PROBLEM IS COMMON WITH THE DODGE DURANGO AND IS CAUSED BY LOOSE TRACK RAILS ATTACHED UNDERNEATH THE DRIVER'S SEAT. IS THIS A DEFECT IN THE DODGE DURANGO? IF SO, THERE SHOULD BE A RECALL TO FIX THIS PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10562280,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2005","dateComplaintFiled":"01/30/2014","vin":"1B4HS28N4YF","components":"SUSPENSION","summary":"I PURCHASED A 2000 DODGE DURANGO IN JUNE 2003. I HAVE HAD CONTINUING PROBLEMS WITH FRONT SUSPENSION, BALL JOINTS,RIGHT HUB ASSEMBLY. RIGHT SIDE HUB ASSEMBLY HAS BEEN REPLACED 5 TIMES IN THE LAST 6 YEARS AND I WAS JUST TOLD YESTERDAY THAT IT WILL NEED TO BE REPLACED AGAIN. I WAS ALSO INFORMED BY MY MECHANIC OF 18 YEARS, THE WHOLE FRONT SUSPENSION IS BAD AND THE DIFFERENTIAL WILL ALSO HAVE TO BE REPLACED. I HAVE OWNED THIS TRUCK 11 YEARS AND HAVE KEPT IT WELL MAINTAINED,IN ALL THIS TIME, I HAVE HAD ONLY ONE OFFICIAL RECALL FOR UPPER ARM BALL JOINTS IN 2005. I HAVE CALLED CHRYSLER TWICE TO QUESTION WHY I HAVE HAD TO REPLACE THE HUB ASSEMBLY SO FREQUENTLY(EVERY YEAR FOR THE LAST 5 OF 6 YEARS) AND THEY INSIST THERE IS NOTHING WRONG OR A SPECIFIC RECALL FOR MY VIN. I HAVE HAD ENOUGH WITH REPLACING THE SAME PART OVER AND OVER EVERY YEAR. SOMETHING NEEDS TO BE DONE ABOUT THIS HUB ASSEMBLY & FRONT SUSPENSION. I HAVE NOTICED THE SAME COMPLAINTS ONLINE AS MINE.... FRONT END VIBRATION WHEN REACHING SPEEDS OF 55-60 MPH, BALL JOINT ISSUES, HUB ASSEMBLY ISSUES, AND FRONT SUSPENSION ISSUES. THERE ARE CURRENTLY 2 RECALLS FOR 2000 DODGE DURANGO FRONT SUSPENSION AND HUB ASSEMBLY UNITS, AND CONVENIENTLY FOR CHRYSLER, NEITHER ARE MY VIN NUMBER DURANGO. SURPRISE, SURPRISE!! I WILL CONTINUE TO FILE COMPLAINTS WITH CHRYSLER UNTIL SOME ONE DECIDES TO TAKE ACTION AND GET THESE ISSUES REPAIRED ONCE AND FOR ALL. I AM GETTING A LITTLE TIRED OF CONSTANTLY PUTTING OUT HUNDREDS OF DOLLARS FOR THE SAME ISSUE YEAR AFTER YEAR!! PLEASE HELP GET THIS ISSUE RESOLVED! *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10546796,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2011","dateComplaintFiled":"10/04/2013","vin":"1B4HS28Z0YF","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL LINE AND FUEL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 226,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10545384,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2011","dateComplaintFiled":"09/25/2013","vin":"1B4HS28Z2YF","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE COULD NOT BE RESTARTED FOR A MINIMUM OF THIRTY MINUTES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER COULD NOT FIND A DEFECT IN THE VEHICLE. THE CONTACT ALSO TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC COULD NOT FIND AN ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 202,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10542917,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2011","dateComplaintFiled":"09/10/2013","vin":"1B4HS28N8YF","components":"SERVICE BRAKES","summary":"WHILE BACKING MY DODGE DURANGO ONTO BOAT RAMP TO TAKE A JETSKI OUT OF THE WATER, I LOST ALL BRAKES AND PEDAL WENT TO THE FLOOR. I USED THE EMERGENCY BRAKE TO STOP FROM GOING IN THE WATER. AFTER INSPECTING THE BRAKE LINES I NOTICED THEY RUSTED ALL THE WAY THRU AND CAUSED ALL FLUID TO LEAK OUT RESULTING IN COMPLETE LOSS OF BRAKES. A REPAIR STATION ESTIMATED 1500 TO 2000 TO REPLACE BRAKE LINES, AND SAID IT IS COMMON ON DURANGOS AND DAKOTAS DUE TO BAD METAL LINES FROM FACTORY. THEY ALSO SAID BRAKE LINES SHOULD NOT RUST OUT LIKE THIS AND IT IS A SAFETY ISSUE THAT COULD RESULT IN FATALITIES WITH ALL THE AFFECTED MODELS STILL ON THE ROAD. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10533522,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2013","dateComplaintFiled":"08/04/2013","vin":"1B4HR28ZXYF","components":"STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"PURCHASED THE VEHICLE LOCALLY. AFTER 2 DAYS OF OWNING IT THE VEHICLE WOULD SHUT OFF AT RANDOM MOMENTS. SOMETIMES WHEN I AM DRIVING AT 40MPH AND SOMETIMES AT 20MPH AND UNDER. IN TRAFFIC AND SOMETIMES AFTER BEING PARKED FOR A BIT WILL NOT STARTUP. WHEN WE ARE DRIVING AND THE ENGINE SHUTS OFF THE STEERING WHEEL LOCKS UP ALSO. THE VEHICLE MAY TAKE HOURS BEFORE IT STARTS AGAIN. THERE HAS BEEN MANY MANY COMPLAINTS AND STILL NO REAL SOLUTION. THE 1999 TO 2001 DURANGOS MUST BE RECALLED BEFORE A FATALITY OCCURS. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10523272,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2011","dateComplaintFiled":"07/05/2013","vin":"1B4HS28N9YF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE DRIVER AND PASSENGER SIDE REAR DOOR LOCKS FAILED AND WOULD NOT DISENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DOOR CONTROL PANEL AND DOOR MOTOR LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10513596,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2013","dateComplaintFiled":"05/26/2013","vin":"","components":"STEERING,ELECTRICAL SYSTEM","summary":"MY 2000 DODGE DURANGO ALL OF A SUDDEN JUST STALLS ON ME WHILE DRIVING. MY CHILDREN HAVE BEEN IN THE CAR WHEN HAPPENING SCARES ME BC OF TRAFFIC HITTING ME. I'VE CHANGED ALL SENSORS FUEL PUMP SPARK PLUGS AND SPARK PLUG WIRING RADIATOR FAN CLEANED CADILLAC CONVERTER CHECKED ALL RELAYS ALL GOOD WIRING IS ALL GOOD BUT STILL HAVING ISSUES A NO BUS CODE POPS UP WHEN DIES AND HAVE HAD THE TRUCK ITS DIED SEVERAL TIMES AT INTERSECTION HIGHWAYS WORK EVERYWHERE ITS VERY DANGEROUS AND I'VE CHECKED AND LOTS OF PEOPLE HAVE HAD THE SAME ISSUES. THESE VEHICLES NEED TO BE RECALLED BEFORE SOMEONE GETS SERIOUSLY INJURED ESPECIALLY LIKE A CHILD I'VE GIVEN UP ON DRIVING MY TRUCK BECAUSE I'M NOT PUTTING MY CHILDREN IN ANYMORE DANGER. AND I'VE SEEN PEOPLE ON HERE COMPLAINING ABOUT THE SAME ISSUES AND NOTHING IS BEING DONE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10508876,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2012","dateComplaintFiled":"04/19/2013","vin":"1B4HS28N4YF","components":"POWER TRAIN","summary":"THE VEHICLE STARTED MAKING A LOUD HUMMING NOISE IN THE REAR END COMING FROM THE REAR DIFFERENTIAL AT AROUND 30 MPH, AND GETS LOUD WHILE INCREASING SPEED. DEALERSHIP WANTS $1200 JUST TO INSTALL A NEW ONE, PRICE DOES NOT REFLECT THE $2500 REAR DIFFERENTIAL. WIDESPREAD PROBLEM, AND NO ACTION I BEING TAKEN. OBVIOUSLY A FLAW ON THERE END, THE CAR HAS NOT BEEN BEAT AND IN PRISTINE CONDITION. CALLED ABOUT THIS PROBLEM, ONLY FOR THEM TO TELL ME THE WARRANTY EXPIRED 10 YEARS AGO, OBVIOUSLY BUT EVERYONE'S WARRANTY EXPIRED AND ARE HELPLESS BECAUSE OF A PROBLEM AROSE BY THEM. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10505672,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2012","dateComplaintFiled":"04/09/2013","vin":"1B4HS28Z0YF","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO REPAIRED BY THE DEALER AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,331.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10507045,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2013","dateComplaintFiled":"04/04/2013","vin":"1B4HR28Z8YF","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE DEALER HAD NOT BEEN ABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 200,000. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10507151,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2013","dateComplaintFiled":"04/04/2013","vin":"1B4HR28Y1YF","components":"ENGINE AND ENGINE COOLING","summary":"WHILE ON THE INTERSTATE AT 65 MPH, MY VEHICLE SUDDENLY STALLED AND WENT DEAD. IT HAD NO OIL PRESSURE LEFT. MY VEHICLE BARELY MADE IT TO THE SIDE OF THE ROAD. IT HAD TO BE PUSHED OUT OF THE WAY! IT WAS TOWED HOME. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10494557,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2012","dateComplaintFiled":"01/24/2013","vin":"1B4HS28N4YF","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO FOUR DIFFERENT INDEPENDENT MECHANICS FOR DIAGNOSTIC TESTING. THE MECHANICS REPLACED THE SPEED SENSOR, BATTERY, FUEL PUMP, SPARK PLUGS AND THE COILS BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10491457,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2006","dateComplaintFiled":"01/04/2013","vin":"1B4HS28N6YF","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE CRASHED INTO THE SIDE OF ANOTHER VEHICLE AND CAUSED THE VEHICLE TO CRASH INTO A GUARD RAIL. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. ALL OF THE NECESSARY PARTS WERE ORDERED AND THE ENTIRE VEHICLE WAS REPAIRED BY A RELATIVE. THE FRAME WAS ALSO STRAIGHTENED BY THE RELATIVE. THREE YEARS LATER, THE CONTACT CRASHED INTO THE SIDE OF A TRUCK. AGAIN, NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED IN EITHER CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 130,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10490395,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2012","dateComplaintFiled":"12/28/2012","vin":"1B4HS28N2YF","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A ROUGH IDLE. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER ADVISED THAT THE COOLANT CAUSED THE VEHICLE STALL AND EXHIBIT A ROUGH IDLE. THE DEALER DID NOT ADVISED TO WHAT NEEDED TO BE REPAIRED. THE CONTACT FAILURE MILEAGE WAS 160,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10483241,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2012","dateComplaintFiled":"11/03/2012","vin":"1B4HS28Z1YF","components":"POWER TRAIN,ENGINE","summary":"VEHICLE STOPPED RUNNING WHILE DRIVING ON HIGHWAY. ENGINE SHUT DOWN TO 400 (FOUR HUNDRED) RPMS. PULLED TO SIDE OF HIGHWAY LUCKILY AND ENGINE SHUT OFF. WOULD NOT START. I HAVE OWNED THIS TRUCK FOR 12 YEARS. SOMETHING STARTED SMOKING AND POSSIBILITY OF FIRE WAS A MAJOR CONCERN. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10476495,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"09/10/2012","dateComplaintFiled":"09/19/2012","vin":"1B4HR28Y5YF","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A NECK SPRAIN AND LACERATIONS TO THE FOREHEAD. THE FRONT PASSENGER SUSTAINED MULTIPLE CONTUSIONS AND ONE OF THE REAR PASSENGER SUSTAINED FACIAL LACERATIONS. A SECOND PASSENGER SUSTAINED BURNS FROM THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 153,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10475245,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2012","dateComplaintFiled":"09/12/2012","vin":"1B4HS28N7YF","components":"ENGINE","summary":"THIS PROBLEM HAS HAPPENED MULTIPLE TIMES WHILE MY WIFE AND CHILDREN ARE IN THE CAR ALSO. MY DURANGO SHUTS OFF WITH OUT WARNING. THERE IS NO ENGINE LIGHT ON, IT SEEMS TO HAPPEN THE MOST WHEN GOING INTO REVERSE AND WHEN SLOWING DOWN TO MAKE A TURN OR FOR A LIGHT. MY WIFE REFUSES TO DRIVE THE CAR ANYMORE BECAUSE SHE FEARS FOR HER AND OUR CHILDREN'S SAFETY. I HAVE LOOKED ALL OVER THE INTERNET FOR THE SOLUTION AND NO BODY HAS ONE. THIS PROBLEM NEEDS TO BE FIXED AND IF IT CAN'T BE, A RECALL ON THE TRUCK SHOULD BE PUT OUT, MOPAR SHOULD HAVE TO BUY BACK ALL CARS WITH THIS PROBLEM BEFORE SOMEONE GETS KILLED. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10471840,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2012","dateComplaintFiled":"08/22/2012","vin":"1B4HS28NXYF","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THERE WAS A KNOCKING SOUND COMING FROM ENGINE COMPARTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 165,000.....UPDATED 01/14/13 *BF THE CONSUMER STATED THERE SEEMS TO BE A DEFICIENCY IN THE MOTORS. THE CONSUMER IS HAVING PROBLEMS FINDING A REPLACEMENT THAT ISN'T SUFFERING THE SAME PROBLEM. UPDATED 1/15/2013 *JS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10470595,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/11/2012","dateComplaintFiled":"08/14/2012","vin":"1B4HR28YXYF","components":"AIR BAGS,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE GOING APPROXIMATELY 55 MPH CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND, HIP, AND RIB. THE CONTACT AND HER CHILD WHO WAS IN THE REAR MIDDLE SEAT WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT'S CHILD SUSTAINED BRUISES TO THE SHOULDER FROM THE CHILD SEAT STRAPS. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE AND WAS NOT TAKEN TO A REPAIR SHOP. PRIOR TO THE CRASH WHILE DRIVING APPROXIMATELY 10 MPH ,THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND AND THE VEHICLE SUDDENLY SLID AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,164.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10467547,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2012","dateComplaintFiled":"07/24/2012","vin":"1D4HB48NX5F","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE REFUELING, FUEL OVERFLOWED ABNORMALLY. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE CURRENT MILEAGE WAS 84,000. THE FAILURE MILEAGE WAS 80,882.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10464326,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2012","dateComplaintFiled":"07/05/2012","vin":"1B4HR28Z4YF","components":"ENGINE","summary":"VEHICLE SHUTS OFF WITHOUT WARNING, NO CODES WHEN USING A TESTER. LOSSES POWER ON FREEWAY AND IN THE CITY WHICH COULD HAVE BEEN DANGEROUS. NO ENGINE LIGHT WARNING. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10460294,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2012","dateComplaintFiled":"06/01/2012","vin":"1B4HS28N0YF","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE FELL TO SECOND GEAR CAUSING THE TRANSMISSION TO FAIL. THE CONTACT WAS ABLE TO SHIFT BACK INTO DRIVE AND THE VEHICLE FUNCTIONED PROPERLY BUT THE FAILURE RECURRED SHORTLY THEREAFTER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10458948,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2012","dateComplaintFiled":"05/18/2012","vin":"1B4HR28Z4YF","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT SLID FORWARD AND JERKED WHILE BRAKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 150,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10452161,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2011","dateComplaintFiled":"03/19/2012","vin":"1B4HS28Z5YF","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THREE MINUTES. THE FAILURE RECURRED ON TWELVE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT CONTACTED THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 173,000. UPDATED 04/18/12 *BF THE CONSUMER TOOK THE VEHICLE TO A MECHANIC,WHO INFORMED THE CONSUMER THE PROBLEM PCM BOARD. UPDATED 04/20/12","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10450256,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2010","dateComplaintFiled":"03/05/2012","vin":"1B4HS28NXYF","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE WAS RESTARTED AFTER TEN MINUTES AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DETECT A TROUBLE CODE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10445631,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2011","dateComplaintFiled":"01/27/2012","vin":"1B4HR28Z1YF","components":"ENGINE AND ENGINE COOLING","summary":"YOU CAN BE DRIVING AT ANY SPEED AND ALL OF A SUDDEN EVERYTHING SHUTS DOWN AND DASH LITES UP NO BUS. YOU LOSE POWER STEERING AND ABILITY TO CONTROL THE VEHICLE. LOOK ON INTERNET DURANGO NO BUS AND HUNDREDS OF POSTS COME UP WITH PEOPLE WITH SAME PROBLEM. CAR IS NOT SAFE TO DRIVE AND BECAUSE MY EMPLOYMENT SITUATION I DO NOT HAVE 1000'S OF DOLLARS TO REPLACE COMPUTERS AND PCM'S. THIS IS DANGEROUS AND THEY SHOULD BE RECALLED. THERE IS A FLAW! IT CAN HAPPEN GOING 65MPH OR 35 MPH. IT HAS HAPPENED TO US AT LEAST 10 TIMES IN A 2 WEEK PERIOD. IT IS NOW PARKED IN GARAGE BECAUSE OF THE DANGER. IT COULD KILL PEOPLE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10440263,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2005","dateComplaintFiled":"12/17/2011","vin":"1B4HS28Z9YF","components":"SEATS","summary":"2000 DODGE DURANGO DRIVERS SIDE ELECTRIC SEAT ROCKING CHAIR EFFECT. THERE IS ACME TREAD LONG SCREW (WORM GEAR) BETWEEN THE TOP AND BOTTOM TRACK. THE FRONT OF THE ACME SCREW RESTS IN A PLASTIC BEARING. THERE IS A GEAR ALUMINUM CASE FROM WHICH A SMALL TRANSMISSION CABLE ATTACHES TO THE FRONT OF THE WORM GEAR; BOTH ENDS OF THE CABLE HAVE A SQUARE SHAPE.THE CABLE IS NOT ATTACHED TO EITHER END. IT JUST SLIDES IN OR OUT EITHER SIDE. INSIDE BETWEEN THE TRACKS THERE IS AN ALUMINUM CASE THAT IS HELD IN PLACE WITH 2 TORQUE SCREWS TO THE TRACK. THE PROBLEM: INSIDE OF THE ALUMINUM PIECE THERE IS SUPPOSED TO BE A FILLER POSSIBLY MADE OF RUBBER, WHICH IS AFFECTED BY THE GREASE AND DISINTEGRATES OVER TIME. YOU WILL NOT FIND PIECES OF BROKEN PLASTIC OR RUBBER, THE RUBBER HAS BECOME SOME SORT OF ASPHALT WITH THE GREASE. BECAUSE OF THE LACK OF THE FILLER BETWEEN THE NUT AND THE INTERIOR OF THE ALUMINUM CASING, THERE IS GAP WHICH ALLOWS THE SEAT TO MOVE BACK AND FORWARD LIKE A ROCKING CHAIR. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10438550,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2011","dateComplaintFiled":"12/05/2011","vin":"1B4HS28N0YF","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE WHILE DRIVING APPROXIMATELY 60 MPH. THE CONTACT ALSO STATED THAT THE INNER AND OUTER EDGES OF THE TIRES WERE WEARING UNEVENLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE FAILURE MILEAGE WAS 120,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10433189,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2011","dateComplaintFiled":"10/24/2011","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"2000 DODGE DURANGO. CONSUMER STATES PRESSURE LOSS AND ENGINE FAILURE *TGW THE CONSUMER STATED THE VEHICLE HAS POOR VENTILATION THROUGH ITS AIR CHAMBER CAUSING ENGINE OIL SLUDGE. THE OIL PRESSURE CIRCUIT IS ON THE SAME CIRCUIT AS THE IGNITION SWITCH WHICH MAKES IT DIFFICULT TO DIAGNOSE THE REAL PROBLEM. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10429411,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2011","dateComplaintFiled":"10/11/2011","vin":"1B4HS28N1YF","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE HUB UNIT FRACTURED IN HALF. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 08E064000 (SUSPENSION:FRONT:HUB). THE DEALER DENIED ANY ASSISTANCE WITH REPAIRED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 185,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10429010,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2011","dateComplaintFiled":"10/06/2011","vin":"1B4HS28Z1YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING NB ON SOUTHWEST HIGHWAY IN PALOS THE LIGHT CHANGED TO YELLOW, THEN RED, I APPLIED THE BRAKES AND THE VEHICLE WAS SLOWING DOWN AS NORMAL. SUDDENLY THE BRAKE PEDAL HIT THE FLOOR AS IF THE HYDRAULICS FLUID HAD BEEN LET OUT OF THE BRAKE SYSTEM. THE ABS AND BRAKE LIGHT WENT ON AND I COULD HEAR THE ANTI LOCK SYSTEM MAKING NOISE. I PUMPED THE BRAKES QUICKLY AND CAR STOPPED IN JUST ENOUGH TIME TO PREVENT AN ACCIDENT. I PULLED TO THE SIDE OF THE ROAD AND OPENED THE HOOD TO INSPECT THE FLUID LEVELS, THEY WERE PERFECT, NO LEAKS EITHER. I RESTARTED THE CAR AND THE ABS AND BRAKE LIGHT WENT OUT, THE BRAKES DO NOT APPEAR TO BE WORKING CORRECTLY HOWEVER, I WILL HAVE A MECHANIC CHECK THEM OUT ON FRIDAY. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10426415,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2011","dateComplaintFiled":"09/20/2011","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO HIS HOME SEVERAL TIMES. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10410320,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2011","dateComplaintFiled":"07/02/2011","vin":"1B4HR28Z2YF","components":"ELECTRICAL SYSTEM","summary":"I HAVE A 2000 DURANGO 5.9 THAT WILL SHUT OFF WHILE DRIVING. NO CODES ARE STORED, AND THE DASH READS \"NO BUS\". IT HAS DONE THIS SEVERAL TIMES OVER THE PAST FEW MONTHS AND WILL ALWAYS RESTART AFTER A FEW MINUTES. THIS LAST TIME IT WOULDN'T RESTART AND WE HAD IT TOWED HOME AND IT STARTED UP AFTER THAT JUST FINE. I HAVE REPLACED MOST OF THE IGNITION SYSTEM AND PULLED THE FUEL PUMP TO NO AVAIL. IT IS MY WIFE'S CAR AND SHE AND I BOTH CAN'T TRUST IT ANY MORE WITH THE SAFETY OF MY WIFE AND CHILDREN. THERE ARE MULTIPLE POSTS AND COMPLAINTS ONLINE ABOUT THIS PROBLEM BUT NO SINGLE \"FIX\", AND NOTHING OFFICIAL FROM DODGE ADDRESSING THIS VERY SERIOUS SAFETY ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10408972,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2010","dateComplaintFiled":"06/26/2011","vin":"","components":"SEATS","summary":"2000 DODGE DURANGO SLT / 2WD / 8 CYL 5.9L - VEHICLE MILEAGE 65,000; THE FOLLOWING OEM COMPONENTS / PARTS ARE DEFECTIVE / BROKEN / WORN PREMATURELY CAUSING OTHER PARTS / COMPONENTS / SYSTEMS TO FAIL, BRAKE & SHOULD BE RECALLED, SERVICED, REPLACED BY DAIMLER CHRYSLER, LLC AT THEIR EXPENSE (NO WONDER THEY NEEDED BAILOUT $): 3) DRIVERS POWER SEAT TRACK HAS EXCESSIVE MOTION WHEN ACCELERATING & STOPPING CAUSING SEAT TO SLIDE FORWARD / BACKWARD - POSSIBLY CAUSING ACCIDENT; *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10406007,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2010","dateComplaintFiled":"06/12/2011","vin":"1B4HS28N3YF","components":"ENGINE AND ENGINE COOLING","summary":"I HAVE OWNED MY 2000 DURANGO SINCE IT WAS NEW, I HAVE CHANGED THE OIL REGULARLY FOR THE WHOLE TIME, I HAVE ALWAYS DONE IT MYSELF. I RECENTLY BROUGHT THE VEHICLE IN FOR THE \"TICKING\" NOISE THAT I'VE BEEN TOLD SINCE THE VEHICLE WAS NEW, \"THERE IS NO CONCERN\" WHEN I CHANGED THE OIL, IT WAS ALWAYS CLEAN, NO PROBLEMS. WELL, IT SEEMS THE ENGINE OIL HAD NOT BEEN TRAVELING THROUGH THE MOTOR AND APPARENTLY DAMAGED INTERNAL PARTS TO THE TUNE OF $2700.00, WHEN I LOOKED IT UP ONLINE, I LEARNED THIS HAS HAPPENED TO NEARLY EVERY 4.7 V8 THAT CHRYSLER MAKES, MY COMPUTER LIT UP WITH THE EXACT SAME PROBLEMS, EVERYWHERE. WHY IS IT THAT CHRYSLER IS NOT RESPONSIBLE FOR A MOTOR DEFECT THAT THE CONSUMER HAS NO CONTROL OVER? ALL MAINTENANCE HAD BEEN DONE ON THIS ONE, AND HAS BEEN TAKEN CARE OF METICULOUSLY. I CALLED CHRYSLER FOR ASSISTANCE, BUT THE RESPONSE WAS THAT OF DENY, DENY, DENY AND REFER THE CUSTOMER TO THE ORIGINAL WARRANTY, THE END! I BELIEVE CHRYSLER SHOULD STEP UP AND BE RESPONSIBLE FOR THEIR INCOMPETENCE! I FOR ONE WOULD LIKE MY HARD EARNED MONEY BACK FOR THIS JOB, WHICH TOOK ME 6 MONTHS TO PAY OFF TO GET MY CAR BACK. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10404982,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2011","dateComplaintFiled":"06/02/2011","vin":"1B4HR28Z0YF","components":"ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER","summary":"I BOUGHT THE S.U.V MARCH 14,2011 AND 2 WEEKS LATER IT STALLED ON THE FREEWAY AFTER GETTING OUT OF COLLEGE ABOUT 4:25PM. HEAVY TRAFFIC, I TAUGHT I WAS GOING TO GET REAR ENDED. ITS HAPPEN 5 X SINCE TWICE ON FREE WAY ON 3 X IN TOWN.. I WAS NEVER GOING OVER 35 MPH WHEN IT ACCOURS..IT JUST SHUTS OFF WITH NO WARNING OF ANYTHING. TAYLOR DEALERS, WHICH I BOUGHT THE CAR FROM TOOK IT TO THERE SHOP AND THEY COULD NOT FIND ANYTHING NO CODES OR ANY SIGNS OF PROBLEMS WITH TRUCK THEY HAD THE TRUCK ABOUT A MONTH.. AFTER THE 3X IT STALLED I TOOK IT STRAIGHT TO SAN DIEGO TO THE MECHANIC OF TAYLOR MOTORS AND THEY RAN THE CODES AGAIN AND NOTHING SHOWS AND THEY SAID NOTHING THEY CAN DO BECAUSE THEY NEED TO SEE THE PROBLEM OR THE STALLING NEED TO HAPPEN WHILE THEY DRIVE AND IT NEVER HAPPENS. SO ON OR ABOUT MAY 11, 2011 I CALLED DODGE CORPARATE OFFICE AND EXPLAINED THE SITUATION AND I EXPLAINED ITS A SERIOUS SAFETY ISSUES THEY HAVE A CASE MANAGEMENT JUDY ON IT BUT NO WORD SINCE I EXPLAINED AND THEY CAN'T GET THE TRUCK TO STALL..THEY INTRUCTED ME TO TAKE THE TRUCK TO THERE DEALERSHIP.. THEY CAN'T FIND OUT THE ISSUE EITHER, MY TRUCKS IS STILL AT THE DEALERS WHILE THEY TRY TO FIGURE OUT THE PROBLEM BUT AS OF TODAY THEY STILL CAN'T FIGURE OUT WHAT COULD BE THE PROBLEM.. IT SEEMS THAT IT HAPPENS ON HOT DAYS OR DRIVING AROUND A LOT.. I EXPLAINED THAT IT HAPPENS PERIODICKLY... ITS REALLY SCARY BECAUSE IT JUST SHUTS OF WITH NO WARNING OR ANYTHING UNTIL U RELIZE THAT UR PRESSING GAS PEDAL AND ITS NOT GOING. I SEEN ONLINE ABOUT THIS TRUCK HAVING PROBLEMS IN OTHER STATES AS WELL AND NO ONE HAS DONE NOTHING.. I HOPE THERE NOT WAITING FOR A SERIOUS DRASTIC ACCIDENT TO ACCOUR IN ORDER TO RECALL THE TRUCK OR FIX THE ISSUE.. NO CAR SHOULD JUST TURN OFF WITHOUT WARNING..I READ SOME PERSON HAD SAME ISSUE AND IT WAS THE COIL TO CLOSE TO EXHAUST MANIFOLD. IT CAUSES COIL TO GET TO HOT AND SHUT TRUCK OFF","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10403760,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2011","dateComplaintFiled":"05/31/2011","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE ALSO OCCURRED ON A SEPARATE OCCASION WHILE DRIVING 60 MPH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10403335,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2011","dateComplaintFiled":"05/24/2011","vin":"1B4HS28N4YF","components":"STEERING,SUSPENSION","summary":"I WAS PULLING OUT OF MY CIRCULAR DRIVEWAY STEERING LEFT AND THE WHEEL BASE WOULDN'T TURN. SO I BACKED UP AND CONTINUE TO GO AROUND THE CURVE, ONCE I REACHED ABOUT 200 FT OFF MY DRIVEWAY, MY CAR COME TO A COMPLETE STOP ON IT'S OWN. I BACKED INTO MY DRIVEWAY DRAGGING MY PASSENGER SIDE FRONT WHEEL SIDEWAYS. ONCE I GOT OUT TO CHECK WHAT WAS GOING ON, MY TIE ROD END HAD BECOME COMPLETELY STRIPPED OFF THE RACK AND PINION. AFTER FURTHER INSPECTIONS, SOMEHOW THE GROVES ON THE RACK AND PINION HAD WORE DOWN SO MUCH IT ALLOWED THE TIE ROD TO STRIP AND RELEASE. I WAS SO GLAD I HADN'T BEEN DRIVING WITH MY CHILDREN ON THE HIGHWAY, THIS WOULD HAVE CAUSED MY VEHICLE TO FLIP AND PROBABLY KILL US. I KNOW HAVE TO REPLACE MY RACK AND PINION AND TIE ROD AND JUST REPLACING THE BALL JOINTS ON THIS VEHICLE NOT A COUPLE MONTHS AGO. I AM VERY FRIGHTENED TO DRIVE IT NOW IN FEAR THIS WILL HAPPEN AGAIN.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10400963,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2008","dateComplaintFiled":"05/16/2011","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I HAD A 2000 DODGE DURANGO AND AFTER DRIVING FOR ABOUT 15 MINUTES I TURNED ON THE AIR AND A SULFUR LIKE SMELL CAME THROUGH THE AIR SYSTEM. AFTER PULLING OVER AND CUTTING THE CAR OFF, FLAMES CAME FROM UNDER THE HOOD. THE CAR BURST INTO FLAMES AND BURNED COMPLETELY UP. NOTHING WAS LEFT BUT THE METAL FRAME. MY INSURANCE COMPANY COULDN'T GIVE ME ANY INSIGHT AS TO WHY THIS HAPPENED. I HAD ABOUT 133,000 MILES ON IT. I WISH I KNEW ABOUT THIS SITE BEFORE I LOST MY VEHICLE. I WOULD'VE INSISTED THAT THE DEALERSHIP THOROUGHLY CHECK THE CAR OUT BEFORE I ENDED UP WITHOUT A VEHICLE FOR 2 MONTHS. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10400808,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2011","dateComplaintFiled":"05/13/2011","vin":"1B4HS28ZXYF","components":"ENGINE AND ENGINE COOLING","summary":"MY 2000 DODGE DURANGO KEEPS SHUTTING DOWN IN THE MIDDLE IF TRAFFIC. TODAY MY WIFE WAS ALMOST RAN OVER BY A SEMI BECAUSE OF THIS. I HAVE FOUND NUMEROUS COMPLAINTS FROM OTHER DODGE CONSUMERS WITH THE SAME PROBLEM. I AM ASKING THAT SOMEONE PLEASE LOOK INTO THIS. AS SOON AS POSSIBLE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10398406,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2011","dateComplaintFiled":"05/01/2011","vin":"1B4HS28N1YF","components":"STEERING","summary":"FOR THE SECOND TIME IN EIGHT YEARS I MUST REPLACE THE POWER STEERING RETURN HOSE ASSEMBLY BECAUSE CORROSION WHERE THE METAL LINE PASSES THROUGH A RUBBER BUSHING HAS CAUSED THE LINE TO BEGIN LEAKING POWER STEERING FLUID. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10395900,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2010","dateComplaintFiled":"04/14/2011","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT WAS SITTING IDLE AT A TRAFFIC STOP WHEN A FIRE IGNITED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND SMOKE WAS EMITTING FROM THE HOOD. THE POLICE AND FIRE WERE DISPATCHED AND A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS THEN TOWED TO A REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE FIRE WAS CAUSED BY FAULTY FUEL LINES. THE VEHICLE WAS DEEMED AS DESTROYED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10392542,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2011","dateComplaintFiled":"03/22/2011","vin":"1B4HR28Y7YF","components":"SEATS","summary":"2000 DODGE DURANGO SLT DRIVERS POWER SEAT \"ROCKING\" DURING BRAKING AND ACCELERATION. DURING BRAKING, SEAT MOVING FORWARD CAUSE EXCESS BRAKING AND STEERING MOVEMENTS. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10389873,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2010","dateComplaintFiled":"03/11/2011","vin":"1B4HS28NXYF","components":"SEATS","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 35-40 MPH, AND WHEN THE BRAKE PEDAL WAS APPLIED THE FRONT DRIVERS SEAT SLIGHTLY BEGAN TO TRAVEL BACKWARDS AND FAILED TO REMAIN SECURE IN THE ADJUSTED POSITION; HOWEVER, THE CONTACT WAS ABLE TO CONTINUE DRIVING. ON A SEPARATE OCCASION THE FRONT DRIVERS SIDE SEAT ROCKED IN A BACK AND FORTH MOTION. THE FAILURE OCCURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS NOT REPAIRED. CURRENTLY, THE VEHICLE WAS NOT BEING DRIVEN. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10383327,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2011","dateComplaintFiled":"02/19/2011","vin":"1B4HS28NXYF","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"DODGE DURANGO 2000 MODEL INTERMITTENT TURN SIGNAL FAILURE..STARTED HAPPENING JUST A FEW TIMES NOW HAPPENS EVERY TIME WE DRIVE..TURN SIGNALS STOP FUNCTIONING HAVE REPLACES THE RELAY AND BULBS AND STILL NO FIX...THERE ARE MANY COMPLAINTS ONLINE BUT NO REMEDY. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10353678,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2010","dateComplaintFiled":"09/03/2010","vin":"1B4HS28N4YF","components":"ENGINE AND ENGINE COOLING","summary":"I OWN A 2000 DODGE DURANGO. MY CAR SURGES WHILE AT A STOP SIGN, A LIGHT OR IN PARK. IT SURGES FORWARD AND IF TO CLOSE TO ANOTHER VEHICLE IT MAY CAUSE AN ACCIDENT. ALSO OUT OF NOWHERE MY DURANGO BEGIN TO SHUT OFF AND THE ENGINE LIGHTS POPS ON AFTERWARD. AFTER A FEW TRIES IT WILL START BACK UP AND RUN FINE UNTIL IT HAPPENS AGAIN. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10353553,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2009","dateComplaintFiled":"09/02/2010","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I HAVE A 2000 DODGE DURANGO 5.9L V8. WHEN IT IS HOT OUTSIDE (OVER 90*), THE SUV WILL SHUT OFF. I LIVE IN FLORIDA WHERE IT'S HOT ALMOST ALL YEAR. I WOULD BE DRIVING ON THE HIGHWAY AND IT WOULD JUST SHUT OFF. I AM AFRAID THAT A SEMI WOULD HIT ME FROM BEHIND. PLEASE DO SOMETHING BEFORE SOMEONE DIES. PLEASE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10349405,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2010","dateComplaintFiled":"08/15/2010","vin":"1B4HR28Y5YF","components":"ENGINE AND ENGINE COOLING","summary":"WAS TRAVELING ON THE HIGHWAY ALL OF A SUDDEN START LOSING POWER STARTED MAKING A SCORCHING AND GRINDING SOUND. MADE IT TO THE SIDE OF THE ROAD CAR WOULD NOT TURN OVER . NONE OF THE WARNING LIGHTS CAME ON. THE CAR WILL TURN OVER BUT U CAN NOT DRIVE VERY FAR THERE'S A KNOCKING RATTLING NOISE MAYBE FROM MOTOR. POLICE OFFICER HELPED US GET TO SAFE PLACE BUT NO REPORT WAS MADE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10347545,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2008","dateComplaintFiled":"08/05/2010","vin":"","components":"EXTERIOR LIGHTING","summary":"FOR 2000 DODGE DURANGO SLT PLUS. WIRE FOR HEADLIGHT DIMMER IN STEERING CONSOLE IS TOO SHORT WHICH LEADS TO THE WIRE PULLING OUT OF THE CONNECTOR IN THE CONSOLE. AFTER THE WIRE PULLS OUT THE HEADLIGHTS NO LONGER OPERATE. TO CORRECT THE FAILURE THE WIRE MUST BE SPLICED AND INCREASED IN LENGTH BY APPROXIMATELY 1/4 INCH. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10345912,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2010","dateComplaintFiled":"07/28/2010","vin":"1B4HS28Z4YF","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE INTERMITTENTLY SHUTS OFF. SOMETIMES NOT EVERYDAY AND SOMETIMES 10 TIMES. SHUTS OFF AT VARIOUS SPEEDS, IDLING AND IN DRIVE AT A STOP LIGHT, OR GOING 40 MILES PER HOUR. IT SOMETIMES RESTARTS RIGHT AWAY, AND SOMETIMES IT CRANKS AND CRANKS, AND ABOUT THE 15TH TRY IT MAY RESTART. IT CUT OUT 6 TIMES IN THE PARKING LOT OF A MALL. THE ONLY THING I CAN THINK OF IS THAT I WAS PARKED IN THE SUN ON A HOT DAY AT THE MALL, AND THE ENGINE QUIT AFTER RUNNING FOR ONLY 30 SECONDS. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10345163,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2010","dateComplaintFiled":"07/25/2010","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"RECENTLY PURCHASED A 2000 DODGE DURANGO SLT 4X4. CAR DROVE FINE FOR FIRST 2 DAYS. DAY 3: STARTED MY CAR, IT DIED HALF WAY DOWN MY DRIVE WAY, COULD NOT GET IT STARTED AGAIN. PUSHED IT BACK AND LET IT COOL DOWN. NO CHECK ENGINE LIGHTS ON, TEMPERATURE IS NORMAL. STARTED IT AFTER 20MINUTES AND IT STARTED UP. LET IT IDLE FOR A COUPLE MINUTES, AND STARTED DRIVING AGAIN. AS SOON AS MY FOOT LEFT THE GAS, IT DIED AGAIN. I HAVE NOT REPLACED ANYTHING YET, AS I HAVE BEEN DOING SOME RESEARCH ON THE PROBLEM. I WAS SHOCKED TO FIND OUT WHAT I HAVE. ON ONE WEBSITE ALONE THERE ARE OVER 100 CASES OF THE EXACT SAME PROBLEM, NUMEROUS SUPPOSED FIXES, AND NONE WORKING. THIS IS A VERY VERY DANGEROUS PROBLEM, AND IT SEEMS TO BE DUE TO THE PLACEMENT OF THE PCM SENSOR AND IT OVERHEATING. THIS ISSUE HAS PLACED SEVERAL DRIVERS IN DANGER, WITH THE CAR DYING IN THE MIDDLE OF INTERSECTIONS AT RANDOM TIMES, AND LOSING POWER STEERING AND POWER BRAKES. I BELIEVE THIS ISSUE NEEDS A RECALL, IF SO MANY PEOPLE ARE HAVING THE EXACT SAME PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10345189,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2010","dateComplaintFiled":"07/25/2010","vin":"1B4HS28Z4YF","components":"ELECTRICAL SYSTEM","summary":"I HAVE A 2000 DODGE DURANGO WITH 118K AND WITH OUT WARNING I LOSE ALL POWER GAS BRAKES STEERING ETC AND FOR ME TO GET THE CAR STARTED AGAIN I HAVE TO POP THE HOOD AND WIGGLE THE MIDDLE PCM HARNESS ( WHICH IS A WHITE CONNECTOR) AND THEN IM ABLE TO START MY CAR AGAIN. THIS ALSO ONCE CAUSE ME TO GO BOUNCE OFF A WALL IN A PARKING GARAGE BECAUSE OF THE LOSS OF POWER STEERING AND BRAKES WHEN THE CUT OFF ON ME WHILE TRYING TO MAKE A TURN. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10336683,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2010","dateComplaintFiled":"06/16/2010","vin":"1B4HS28ZXYF","components":"ELECTRICAL SYSTEM","summary":"I OWN A 2000 DODGE DURANGO SLT 4WD. THE VEHICLE SHUTS OFF WHEN THE OUTDOOR TEMPERATURE EXCEEDS 75 DEGREES. I HAVE TRACED THE ISSUE TO THE PCM OF THE VEHICLE, WHICH BECOMES SO HOT THAT YOU CANNOT TOUCH ITS METAL HOUSING WITH YOUR HANDS. THE PCM IS LOCATED IN THE ENGINE COMPARTMENT, BOLTED ABOVE THE PASSENGER FRONT TIRE. THE PCM HAS THREE WIRE HARNESSES ATTACHED TO IT, AND ONCE THE PCM HEATS UP, A \"KILL\" SWITCH IS TRIGGERED AND THE VEHICLE SHUTS OFF. SHORTLY AFTER, THE ODOMETER READS \"NO BUS\" AND THE ONLY WAY TO RESET THE PCM IS TO LEAVE THE IGNITION KEY IN THE \"ON\" POSITION, PULL THE PCM WIRE HARNESS THAT IS CLOSEST TO THE PASSENGER COMPARTMENT, RE-SEAT THE HARNESS AND HOPE THAT YOU HEAR A \"CLICKING\" SOUND. THE VEHICLE NORMALLY RE-STARTS, BUT WILL AGAIN TURN OFF AT INTERMITTENT TIMES. ON A TYPICAL DAY OF 80*, I WILL PERFORM THIS PROCESS SEVERAL TIMES IN MY 22-MILE ROUND-TRIP TO WORK. MANY PEOPLE HAVE BEEN EXPERIENCING THE SAME EVENTS, THUS CAUSING NIGHTMARES FOR THOSE THAT DO NOT HAVE A SAFE PULL-OFF FROM ROADS, OR THOSE THAT ARE IN INTERSECTIONS OR NEAR CROSSWALKS, SINCE THE ENGINE SHUTS DOWN SPORADICALLY. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10331979,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2009","dateComplaintFiled":"05/24/2010","vin":"","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"FOR THE PAST 8 MONTHS MY 2000 DODGE DURANGO WILL JUST SHUT OFF WHILE I AM DRIVING. I HAVE REPLACED THE JUMP START, THE COIL, BELTS, AIR CONDITION, PULLEYS, SPARK PLUGS. IT HAS HAD A COMPLETE TUNE UP AND BEEN TO THE MECHANIC AT LEAST 5 TIMES. NOTHING SHOWS UP ON THE CODES, IT WILL ONLY SHOW THE WORD NOBUS IN THE ODOMETER AND IT TAKES FROM 10 MINUTES TO ONE HOUR BEFORE IT WILL RESTART. THIS HAS BECOME VERY DANGEROUS AS THERE IS NO ADVANCE WARNING. YOU LOSE ALL POWER AND IT JUST STOPS RUNNING. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10330734,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2010","dateComplaintFiled":"05/17/2010","vin":"","components":"EXTERIOR LIGHTING,INTERIOR LIGHTING","summary":"I HAVE A 2000 DODGE DURANGO I BEEN HAVING PROBLEMS WITH PANEL, TAIL AND HEAD LIGHTS I RECENT FIX THE PROBLEM I WENT OUT OF TOWN AND THE PROBLEM CAME BACK AGAIN I WAS OUT OF LIGHT ON THE MIDDLE OF THE ROAD. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10327122,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2010","dateComplaintFiled":"04/23/2010","vin":"1B4HS28N4YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING AT ROAD SPEED SOUTHBOUND ON NC STATE ROAD 1922, AND APPROACHING A STOP SIGN AT THE INTERSECTION WITH NC STATE HIGHWAY 98, I NOTICED A SUDDEN AND NEARLY COMPLETE LOSS OF BRAKING POWER ACCOMPANIED BY BRAKE PEDAL TRAVEL TO THE FLOOR. NO VISIBLE FLUID LEAKAGE EXISTS, NOR ARE ANY DIAGNOSTIC LIGHTS ILLUMINATED ON THE VEHICLE'S DASHBOARD. REPLACEMENT OF THE BRAKE MASTER CYLINDER WAS DONE, AND THE FAILURE PERSISTED.. THE FAILURE IS PERSISTENT AND OCCURS WITH EVERY USE OF THE BRAKE PEDAL. THE CONSEQUENCES ARE GREATLY INCREASED STOPPING DISTANCE WITH PEDAL TRAVEL TO THE FLOOR EVEN UNDER MODERATE FOOT PRESSURE. DIAGNOSIS BY CERTIFIED DODGE MECHANICS AFTER CONSULTATION WITH CHRYSLER INDICATE A FAILURE OF THE ABS ACCUMULATOR. FAILED PART IS AVAILABLE FOR ANALYSIS. NO ADDITIONAL WORK HAS BEEN COMPLETED AT THE TIME OF THIS FILING. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10321091,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2003","dateComplaintFiled":"03/19/2010","vin":"1B4HS28NXYF","components":"LATCHES/LOCKS/LINKAGES","summary":"EVERY DOOR LOCK IN THE VEHICLE HAS FAILED CAUSING THE INABILITY TO OPEN THE DOOR MANUALLY. THE LOCK SYSTEM FAILS IN THE LOCKED POSITION AND REMAINS STUCK IN THE LOCKED POSITION CAUSING THE INABILITY TO OPEN THE DOOR FROM THE INSIDE OR OUTSIDE. IF YOU DO A GOOGLE SEARCH YOU WILL NOTE THAT THERE ARE 100'S OF POSTINGS ON THIS PROBLEM. I FEEL THIS IS UNACCEPTABLE FROM A SAFETY STAND POINT TO NOT BE ABLE TO OPEN A DOOR DUE TO A FAULTY POWER LOCK. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10317857,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2009","dateComplaintFiled":"03/08/2010","vin":"1B4HR28Z2YF","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2000 DODGE DURANGO . HE STATED THAT WHILE DRIVING AT 75 MPH THE VEHICLE STALLED, THE STEERING , LIGHTS AND BRAKES WERE INOPERABLE. HE THEN PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. HE WAITED AND RESTARTED THE VEHICLE AND IT OPERATED NORMALLY. AFTER 2 HOURS THE FAILURE OCCURRED AGAIN . THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE DEALER STATED THAT THE PCM OVERHEATED WHICH CAUSE THE VEHICLE TO SHUT DOWN.THIS HAD OCCURRED 20 ADDITIONAL TIMES. THERE HAVE BEEN NO REPAIRS MADE TO THE VEHILCE . THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 121972.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10310376,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2009","dateComplaintFiled":"02/14/2010","vin":"1B4HS28Z7YF","components":"ELECTRICAL SYSTEM","summary":"PCM ON DODGE DURANGO'S KEEP GOING BAD CAUSING THE TRUCK TO GO DEAD WITH OUT WARNING. I HAVE HAD A NEW ONE PUT ON MY DODGE AND IT WENT BAD TOO. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10303822,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2010","dateComplaintFiled":"02/02/2010","vin":"","components":"POWER TRAIN,EQUIPMENT","summary":"SINCE PURCHASE OF 2000 (NEW) DODGE DURANGO 5.9L 4 WHEEL DRIVE, THE TRANSMISSION HAS BEEN SERVICED SEVERAL TIMES AT GREAT AMOUNTS OF COST. I RARELY USE 4 WHEEL DRIVE AND TAKE CARE OF EACH REQUIRED SERVICE. ON THE INTERNET I NOTICE SEVERAL SIMILAR/SAME COMPLAINTS. THE 4 WHEEL DRIVE LIGHT STUCK ON AND THE TRANSMISSION IS STUCK IN 4 WHEEL WITH NO INDICATION OF GOING INTO 2 WHEEL/NEUTRAL OR OTHER WISE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"9999","productMake":"MOPAR","productModel":"P5007069","manufacturer":"K&N Engineering, Inc."}]},{"odiNumber":10303456,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2010","dateComplaintFiled":"01/31/2010","vin":"1B4HS28N9YF","components":"EXTERIOR LIGHTING","summary":"MY TURN SIGNALS ON MY 2000 DODGE DURANGO RECENTLY STOPPED WORKING. THEY EITHER FLASH ONCE OR DON'T FLASH AT ALL. I HAVE CHANGED THE BULBS AND THE FUSES AND NEITHER ACTION HELPED WITH THE PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10296994,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2009","dateComplaintFiled":"12/26/2009","vin":"1B4HR28Y3YF","components":"SUSPENSION","summary":"VEHICLES HAS BEEN MAKING FRONT NOISE OF AXEL IS ABOUT TO COME OFF - SOMETIME IN THE SUMMER I HAD THE BEARING REPLACED AS THEY HAD CRACKED THEN THE NOISE IN FRONT OF VEHICLE SUSPENSION STARTED AGAIN. I THINK THAT THIS MAY BE A RECALL PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10296371,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2009","dateComplaintFiled":"12/18/2009","vin":"1B4HS28Z8YF","components":"ENGINE AND ENGINE COOLING","summary":"I'VE HELD CONFIDENCE IN MY 2000 DODGE DURANGO SINCE I PURCHASED IT IN 2003. IN THE SUMMER OF 2009, I WAS DRIVING DOWN A LOCAL ROAD WHEN SUDDENLY THE GAUGES ON THE DASH BOARD WERE NOT REGISTERING, THE ODOMETER READ BUS AND THE ENGINE COMPLETELY SHUT DOWN IN THE MIDDLE OF TRAFFIC. SINCE THIS OCCURRED WITHOUT WARNING, I DID NOT HAVE TIME TO PULL OVER TO THE SIDE OF THE ROAD. I TURNED ON THE CAUTION BLINKERS. THERE WERE MANY CARS BLOWING THEIR HORNS, WAITING BEHIND ME ON THIS ONE LANE ROAD. AFTER A COUPLE OF MINUTES THE ENGINE STARTED AND I WAS ABLE TO DRIVE. I THOUGHT THIS WAS A ONE TIME ONLY OCCURRENCE. I HAD NO PRIOR PROBLEMS WITH THE TRUCK. A FEW DAYS LATER, I WAS DRIVING ON THE INTERSTATE DURING RUSH HOUR TRAFFIC AND THE TRUCK SUDDENLY SHUT OFF AGAIN. OMG, I WAS NERVOUS, SCARED AND REALLY BELIEVED THAT I WAS GOING TO DIE BECAUSE SOMEONE WOULD RAM THEIR VEHICLE INTO MINE. WHAT DRIVER WOULD SUSPECT THAT MY TRUCK SUDDENLY DIED WHILE I WAS DRIVING IT? I THOUGHT ABOUT HOW I WAS GOING TO GET THIS VEHICLE SAFELY TO THE SIDE OF THE ROAD WITHOUT ENDANGERING MY LIFE AND THE LIFE OF OTHER DRIVERS. LUCKILY I DID IT. MY HUSBAND TINKERED WITH THE COMPUTER AND NOTICED THAT WHEN HE REPOSITION THE COMPUTER THE ENGINE WOULD START AGAIN. BUT I REFUSE TO DRIVE IT UNTIL WE PURCHASE ANOTHER COMPUTER. THE CAR REPAIRMAN SAID, EVEN IF WE PURCHASED ANOTHER COMPUTER HE COULD NOT GUARANTEE THAT THE VEHICLE WOULD NOT SHUT COMPLETELY DOWN. THE COMPUTER IS OVERHEATING DUE TO THE LOCATION THAT THE MANUFACTURERS HAVE CHOSEN. I WILL GET SOMEONE TO DESIGN SOME SORT OF HEAT SHIELD OR SOMETHING TO PREVENT THE COMPUTER FROM OVERHEATING. TO REPLACE MY CURRENT COMPUTER WILL COST $1100. I THINK THE CAR COMPANY SHOULD TAKE RESPONSIBILITY FOR THIS FLAW AND RECALL THE VEHICLE. I DO NOT WANT SOMEONE TO GET KILLED DUE TO THEIR GROSS NEGLIGENCE. I AM NOT THE ONLY DODGE DURANGO OWNER WHO IS HAVING THIS SAME PROBLEM. PLEASE INVESTIGATE THIS ISSUE AND GET SOMETHING DONE. PREVENTING JUST ONE DEATH IS ENOUGH. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10293743,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2009","dateComplaintFiled":"11/28/2009","vin":"1B4HR28Y2YF","components":"SEATS","summary":"DRIVER SIDE SEAT WHEN STOPPING WILL SLIDE FORWARD AND JOLT. CAUSING DRIVER TO HIT BRAKES HARD AND THEN RELEASE. HAVE NOT REPLACED ANY PARTS YET BUT WHEN I DO REPLACE I WILL SAVE OLD PART. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10292222,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2004","dateComplaintFiled":"11/15/2009","vin":"1B4HR28Z5YF","components":"SEATS","summary":"I OWN A 2000 DURANGO SLT WITH THE \"ROCKING SEAT\" PROBLEM. DRIVER'S SIDE SEAT SLIDES IN THE RAIL APPROXIMATELY 1 INCH WHEN ACCELERATING OR STOPPING, UNLESS THE SEAT IS POSITIONED AT THE EXTREME FORWARD OR REARWARD POSITIONS. THE PROBLEM STARTED AT APPROXIMATELY 38,000 MILES AND GETTING WORST AS TIME GOES ON. ON INSPECTION, I FOUND THE ALUMINUM SLIDERS ATTACHED TO THE GEAR DRIVES FOR BOTH LEFT AND RIGHT SIDES TO BE WORN OUT, CAUSING THE FRONT TO REAR SLIPPAGE. RESEARCH SHOWS THIS TO BE A VERY COMMON ISSUE, AS THERE ARE MULTIPLE COMPLAINTS FILE WITH YOUR ORGANIZATION. I BELIEVE THAT THIS COULD BE A VERY SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. HOPEFULLY NO ONE HAS BEEN INJURED BY THIS DEFECT THAT DODGE KNOWS WELL ABOUT. I BELIEVE A RECALL OR REPAIR KIT IS IN ORDER HERE. LUCKILY I DO NOT DRIVE THIS VEHICLE VERY MUCH. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10287267,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/07/2009","dateComplaintFiled":"10/13/2009","vin":"","components":"AIR BAGS","summary":"I HAVE A 2000 DODGE DURANGO WITH 65,000 WELL KEPT MILES. ON OCT 7, I WAS INVOLVED IN A PILEUP ON INTERSTATE 24 IN MURFREESBORO, TN. THERE WERE 6 CARS, AND I WAS NUMBER 3. THE AIRBAG DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO VANDERBILT HOSPITAL, WHERE I WAS DIAGNOSES WITH A BROKEN STERNUM. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10284666,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2009","dateComplaintFiled":"09/20/2009","vin":"1B4HS28N9YF","components":"STEERING","summary":"STEERING WAS SWAYING TO LEFT & RIGHT. VARY BAD VIBRATION ON FRONT END. OCCURRED ALL THE TIME. STEERING COLUMN COULD HAVE BROKE IN HALF. HAD STEERING COLUMN REPLACED BECAUSE IT WAS COMPLETELY RUSTED THROUGH & SOMETHING DONE FOR THE POWER STEERING. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10282851,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2009","dateComplaintFiled":"09/04/2009","vin":"","components":"POWER TRAIN","summary":"WHILE DRIVING IN 4 WHEEL DRIVE I REVERSED HEARD A CLUNK. THOUGHT I HIT SOMETHING SAW NOTHING THAT I COULD HAVE HIT. PUT IT INTO DRIVE AND DROVE FOR A FEW MINUTES HAD TO BACK UP AGAIN AND FOUND I HAD NO REVERSE. I WAS ABLE TO GET WHERE I NEEDED BUT FOUND THAT THE FORWARD GEARS WERE NOW NOT COOPERATING. CALLED TRANSMISSION SHOPS AND EVERY ONE OF THEM STATED THAT IT IS A COMMON PROBLEM FOR DODGE TRANSMISSIONS ESPECIALLY THOSE IN THE DURANGO. IT IS A 2000 DODGE DURANGO WITH ABOUT 150000. I BELIEVE IF A TOYOTA OR AN OLDER DODGE CALL LAST MORE THAN 250000 THEN THESE NEWER WAS SHOULD LAST LONGER WITH OUR SUPPOSED BETTER TECHNOLOGY. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10279335,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2009","dateComplaintFiled":"08/04/2009","vin":"1B4HS28N8YF","components":"LATCHES/LOCKS/LINKAGES","summary":"2000 DODGE DURANGO DOOR LOCKS ARE NOT WORKING PROPERLY. THE REAR PASSENGER DOOR LOCK WILL NOT RESPOND TO THE COMMANDS. I HAVE READ ABOUT NUMEROUS COMPLAINTS ABOUT THE DOOR LOCKS AND IT CONCERNS ME IF WE WERE IN AN ACCIDENT IF THE DOORS WILL STAY SHUT, OR WORSE UNABLE FOR ANYONE TO ACCESS THAT DOOR. IT SEEMS TO BE A PROBLEM IN ALL YEARS OF CARS. I UNDERSTAND IT IS A PLASTIC WHEEL POORLY DESIGNED. I AM HAVING PROBLEMS WITH 2 DOOR LOCKS AND THE REAR HATCH. CURRENTLY, WE ARE FACED WITH AN ELECTRICAL DRAIN ON THE BATTERY. IT IS A NEW BATTERY AND STILL WILL NOT START. I HAVE MY SUSPICIONS THAT THESE DOOR LOCKS MAY HAVE A BEARING. PLEASE LOOK INTO THE MATTER AS IT IS A DEFINITE FLAW AND A SAFETY HAZARD. THE REAR HATCH HAS NOT WORKED IN ABOUT 3 YEARS AND THE PASSENGER REAR ABOUT 2 YEARS AND THE DRIVERS DOOR MAKES NOISES ABOUT 3 YEARS. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10279279,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2009","dateComplaintFiled":"08/03/2009","vin":"1B3HB48B67D","components":"TIRES","summary":"MENTOR ALL TERRAIN RADIAL SXT SIZE 31X10.5X15 WIRES ARE COMING OUT THE SIDE WALL WITH TREAD STILL THERE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"GENERIC","productModel":"MENTOR ALL TERRAIN RADIAL SXT","size":"LT265/75R16","manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":10276908,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2009","dateComplaintFiled":"07/15/2009","vin":"","components":"STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"I OWN A 2000 DODGE DURANGO, AND IT OFTEN WILL JUST SHUT DOWN WHILE I'M DRIVING. I HAVE OWNED IT SINCE OCTOBER 2008, AND THIS HAS HAPPENED 12 OR 13 TIMES. I RECEIVE A \"NO BUS\" SIGNAL ON MY ODOMETER DISPLAY. I HAVE REPLACED BATTERY TERMINALS, AND A BATTERY. IT SEEMS TO HAPPEN FAR MORE OFTEN IN HOT WEATHER. IT SOMETIMES HAPPENS WHEN I'M DRIVING 65 MPH ON THE FREEWAY, AND THEN THE CAR SHUTS DOWN AND I LOSE POWER STEERING (VERY DANGEROUS), BRAKES (EVEN MORE DANGEROUS) AND THE ACCELERATOR DOESN'T FUNCTION. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10272507,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2009","dateComplaintFiled":"06/01/2009","vin":"1B4HS28N8YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"DRIVING ON CITY ROADS THROUGH TRAFFIC LIGHTS AND SUDDENLY HAD NO BRAKES. BRAKE PEDAL WAS ON THE FLOOR. NARROWLY AVOIDED CRASHING BY SWERVING INTO FREE TURN LANE AND TURNING. APPLIED PARKING BRAKE TO COME TO A STOP. DODGE DEALERSHIP LOOKED AT VEHICLE AND REPORTED THAT THE RETAINING CLIP FOR BRAKE PEDAL TO BOOSTER WAS MISSING. THEY REPLACED THE CLIP TO CORRECT THE PROBLEM. THERE IS NO OLD PART SINCE IT WAS MISSING COMPLETELY. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10268715,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2009","dateComplaintFiled":"05/14/2009","vin":"1B48R28Y5YF","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN DRIVING ROUGHLY AND SMOKE APPEARED UNDER THE HOOD. THE BRAKES STIFFENED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT EASED OFF THE BRAKES, BUT THEY FAILED COMPLETELY. MORE SMOKE APPEARED UNDER THE HOOD. THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER, BUT LOST CONTROL. SHE HEARD TWO SNAPPING NOISES UNDER THE HOOD. SHE APPLIED THE EMERGENCY BRAKE, WHICH STOPPED THE VEHICLE. THE PASSENGER OPENED THE HOOD AND NOTICED FLAMES IN THE ENGINE. THEY CALLED THE FIRE DEPARTMENT AND A REPORT WAS FILED. THE ENGINE FIRE SPREAD TO THE PASSENGER COMPARTMENT OF THE VEHICLE. A FEW MINUTES LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO INJURIES. PRIOR TO THE FIRE, REPAIRS HAD BEEN MADE TO THE ENGINE BECAUSE IT WOULD STALL AND OVERHEAT. THE CONTACT BROUGHT THE VEHICLE IN FOR SERVICE THE DAY AFTER THE VEHICLE WAS PURCHASED IN NOVEMBER OF 2008. THE CURRENT AND FAILURE MILEAGES WERE 124,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10267758,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2008","dateComplaintFiled":"05/05/2009","vin":"1B4HS28Z2YF","components":"LATCHES/LOCKS/LINKAGES","summary":"DRIVER AND PASSENGER ELECTRIC DOOR LOCK FAILURES. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10267759,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2000","dateComplaintFiled":"05/05/2009","vin":"1B4HS28Z2YF","components":"SUSPENSION","summary":"FRONT LEFT BUSHING REPAIRED 6 TIMES AND STILL SQUEAKS AT EVERY SUSPENSION COMPRESSION. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10267037,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2009","dateComplaintFiled":"04/27/2009","vin":"1B4HR28Z0YF","components":"SEATS","summary":"DRIVERS SEAT SLIDES BACK AND FORTH ABOUT 1/2 INCH WHEN I HIT THE BRAKES. DEALER SAYS ENTIRE SEAT NEEDS TO BE REPLACED. STARTED SPONTANEOUSLY (CAR IN NO ACCIDENTS AND NOT USED OFF ROAD). *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10266480,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2009","dateComplaintFiled":"04/23/2009","vin":"","components":"ELECTRICAL SYSTEM","summary":"OUR DOOR LOCK SYSTEM IS NOT WORKING PROPERLY. IT STARTED WITH A LOUD NOISE WHEN WE HIT THE UNLOCK BUTTON. NOW, WHEN YOU HIT THE UNLOCK FROM THE DRIVER'S SIDE DOOR, BOTH PASSENGER DOORS WILL NOT UNLOCK AND HAVE TO BE DONE SO MANUALLY. IF YOU USE THE KEY ON THE PASSENGER DOOR, IT WILL UNLOCK ALL OF THE DOORS. NOW THE DRIVERS SIDE DOOR LOCK DOES NOT LOCK WHEN HITTING DOOR LOCK, BUT CAR ALARM IS STILL ACTIVATED. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10264338,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2000","dateComplaintFiled":"04/07/2009","vin":"1B4HS28N2YF","components":"ENGINE AND ENGINE COOLING","summary":"I AM THE ORIGINAL OWNER OF MY 2000 DURANGO SLT 4X4, SINCE THE TIME OF PURCHASE IN 2000. I HAD MY VEHICLE IN THE SHOP FOR THE REAR ROOF A/C FAN MOTOR GOING ON AND OFF EVERY TIME I AM IN THE CAR WHILE THE A/C SWITCH IS OFF. I HAVE ALL RECORDS AND CAN CONTACT THE DEALER FOR PROOF THAT THIS ISSUE WAS REPORTED, INSPECTED AND WORKED ON NUMEROUS TIMES AND NEVER RESOLVED. 9 YEARS LATER, AND THE PROBLEM STILL PERSISTS AND HAS LEFT ME QUITE UNHAPPY ESPECIALLY WHEN THIS VEHICLE WAS MY FIRST PURCHASE ON MY OWN AND I'M REMINDED OF THE ISSUE EVERYTIME I'M DRIVING THE CAR. I HAVE NO OTHER COMPLAINTS EXCEPT FOR THIS A/C ROOF UNIT FAN MOTOR GOING ON AND OFF ON ITS OWN FOR UNKNOWN REASON. SOMETIMES, IT MIGHT STOP IF I PLAY WITH THE TEMPERATURE AND FAN CONTROLLERS ON THE FRONT DASH, BUT HAS NOT BEEN SPECIFIC. I HAVE EVEN SPOKEN TO THE DEALER MANAGER WHERE I PURCHASED THE VEHICLE WITHIN DAYS AND WEEKS AND CONTINUED TO MONTHS AFTER NUMEROUS UNRESOLVED REPAIR ATTEMPTS TO CLAIM UNDER THE LEMON LAW AND THE DEALERSHIP GUIDED ME OTHERWISE. EVEN THOUGH ITS BEEN 9 YEARS, I STILL OWN THE VEHICLE AND REALLY DO WISH TO RESOLVE THIS ISSUE AS I PLAN TO CONTINUE TO DRIVE THIS VEHICLE FOR AS LONG AS POSSIBLE AS I DO KEEP IT ROUTINELY MAINTAINED AND SERVICED. AN ADDITIONAL INQUIRY OR COMPLAINT IS THE AWFUL OIL SLUDGE BUILD UP NEAR AND AROUND THE OIL CAP AND RESERVOIR INTAKE WHERE THE OIL IS ADDED. I WAS ALSO INFORMED BY MY MECHANIC THAT THE HEADERS WERE CLEANED FROM SLUDGE BUILD UP. I LOOKED THIS ISSUE UP ONLINE AT THE DODGE FORUMS AND THIS SEEMS TO BE A VERY COMMON PROBLEM. AT THIS TIME, I HAVE NOT HAD ANY OTHER ISSUES IN REGARD TO THE SLUDGE BUILD UP BUT MY MAIN CONCERN IS THE REAR FAN SINCE I CANNOT FIND ANY RELATED INFORMATION TO REPAIR THIS PROBLEM. PLEASE TAKE THE TIME INTO THIS REAR A/C MATTER, AND RECOMMENDATIONS FOR THE SLUDGE PREVENTION OR MAINTENANCE, IT WOULD BE GREATLY. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10264414,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2009","dateComplaintFiled":"04/07/2009","vin":"1B4HS28N2YF","components":"ENGINE AND ENGINE COOLING","summary":"DRIVING ALONG ON THE WAY TO SEE MY FATHER IN THE HOSPITAL AND THE CHECK GAUGE LIGHT CAME ON AND THE OIL PRESSURE WENT TO 0 AND THEN BACK UP AND THEN BACK TO 0, AND THEN ENGINE SEIZED UP. NOW WILL HAVE TO REPLACE THE ENGINE, CHRYSLER SHOULD PONY UP FOR ALL THESE VEHICLES WHEN THEY KNOW THERE IS A PROBLEM. I WILL DEFINITELY BE KEEPING RECEIPTS FOR THIS JUST IN CASE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10263904,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2009","dateComplaintFiled":"04/01/2009","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"DRIVING THE CAR THE ENGINE BEGAN TO KNOCK AND THE CAR STOPPED ON THE ROAD WHILE DRIVING AND COULD HAVE CAUSED A SERIOUS ACCIDENT. THIS INVOLVES LOUD ENGINE KNOCKING. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10259499,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2009","dateComplaintFiled":"02/20/2009","vin":"1B4HS28Z2YF","components":"SUSPENSION","summary":"2/18/2009 MECHANIC FIXED WHEEL BEARING-FRONT SUSPENSION HUB AND BEARING LEFT SIDE 1 YR AGO SAME THING WAS DONE TO RIGHT SIDE. I PAID OUT OF POCKET BOTH TIMES. HE TOLD ME TO CHECK INTO RECALL ON DODGE DURANGO. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10257744,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2008","dateComplaintFiled":"02/06/2009","vin":"1B4HS28N5YF","components":"STEERING","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING COLUMN MOVED LEFT AND RIGHT AND THE VEHICLE FAILED TO MOVE IMMEDIATELY. THE CONTACT INSPECTED THE STEERING COLUMN AND NOTICED THAT THE PIN THAT HOLDS THE UPPER UNIVERSAL JOINT AND STEERING FAILED. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC COULD NOT FIND ANY FAILURES. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CURRENT MILEAGE WAS 150,000 AND FAILURE MILEAGE WAS 145,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10256114,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2008","dateComplaintFiled":"01/23/2009","vin":"","components":"AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM","summary":"THE CRUISE CONTROL AND HORN QUIT WORKING. I WAS CHECKING THE INTERNET TO SEE WHAT COULD BE WRONG WITH IT. I FOUND THE RECALL FOR REPLACING THE CLOCKSPRING IN THE STEERING WHEEL AND THIS COULD CAUSE MY PROBLEMS PLUS CAUSE MY AIR BAG TO NOT DEPLOY IN AN ACCIDENT. I CONTACTED THE DEALER AND WAS TOLD MY # (*)WAS NOT INCLUDED AND TO CALL CHRYSLER, WHICH I DID. I WAS TOLD THE SAME THING AND THAT I SHOULD TAKE IT TO BE FIXED AND THEN IF IT WERE ADDED TO THE RECALL I WOULD BE REIMBURSED. I DON'T FEEL I SHOULD BE RESPONSIBLE FOR THIS REPAIR AND I DON'T HAVE THE MONEY FOR IT. WHAT HAPPENS IF I'M IN AN ACCIDENT LIKE THE ONES I'VE READ IN SOME OF THESE OTHER COMPLAINTS AND MY AIR BAG DOES NOT DEPLOY. IS IT JUST SOL OR CAN I SUE CHRYSLER? I FEEL THEY SHOULD INCLUDE MINE AND THE OTHERS IN THE RECALL. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10250844,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2008","dateComplaintFiled":"12/05/2008","vin":"1B4HR28Y2YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"2000 DURANGO 2-WHEEL DRIVE. BRAKES LOCK UP AND TAIL SLIDES AROUND. IT IS AS IF THE REAR END IS BOUNCING WHEN BRAKING (BACK END TOO LIGHT). EVEN WORSE WHEN ROAD WET. VERY DANGEROUS. WHY DOES IT DO THIS??? NO ACCIDENT. AM VERY CAREFUL AND DON'T LET PEOPLE DRIVE IT. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10247574,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/01/2007","dateComplaintFiled":"11/03/2008","vin":"1B4HR28Z7YF","components":"AIR BAGS,TIRES","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. ON NOVEMBER 1, 2008, WHILE DRIVING 45 MPH, THE SPARE TIRE RELEASED FROM THE TIRE HOLDER. THE VEHICLE FLIPPED OVER AND CRASHED INTO A POLE. THE WINDSHIELD SHATTERED AND THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD. GEORGIA POLICE REPORT NUMBER 081101015 WAS FILED. THE VEHICLE WILL BE TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 95,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10243289,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2008","dateComplaintFiled":"09/24/2008","vin":"1D8HS78Z93F","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS OVER HILLS OR BUMPS, THE VEHICLE WOULD VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE TECHNICIAN STATED THAT IT WAS UNSAFE TO DRIVE BECAUSE THE BALL JOINTS WERE SEVERELY CORRODED. THE CONTACT CALLED AN AUTHORIZED DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT) AND WAS INFORMED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10241390,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2008","dateComplaintFiled":"09/08/2008","vin":"1B4HR28Z1YF","components":"ENGINE AND ENGINE COOLING","summary":"ECU COMPUTER DIES AFTER HEAT SOAKED. ENGINE JUST DIES AND WE LOSE STEERING AND BRAKES IN A FEW SECONDS DUE TO THE LOSS OF ENGINE OPERATION. NO ADVANCE WARNING, JUST A WARNING ON THE ODOMETER \"NO BUS\" - ALL INSTRUMENTS ARE DEAD. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10240991,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2008","dateComplaintFiled":"09/04/2008","vin":"1B4HR28Z2YF","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT HEARD A CLUNKING NOISE IN THE FRONT SUSPENSION WHILE DRIVING 5 MPH. SHE CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE TECHNICIAN STATED THAT BECAUSE HER VEHICLE WAS 2 WHEEL DRIVE, HER VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE RECALL REPAIR. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 120,882.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10240650,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2007","dateComplaintFiled":"09/02/2008","vin":"1B4HR28Z6YF","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. IN AUGUST OF 2007, THE CONTACT HEARD AN UNFAMILIAR NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. SHE NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS WEARING FASTER THAN NORMAL AND HAD TO BE REPLACED TWICE. BETWEEN SEPTEMBER OF 2007 AND AUGUST OF 2008, THE NOISE INTENSIFIED. THE DEALER STATED THAT THE FRONT PASSENGER SIDE BALL JOINT WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 118,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10238775,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2008","dateComplaintFiled":"08/18/2008","vin":"","components":"SEATS","summary":"DRIVERS SEAT TRACK I REPLACES IT ON MY 200 DURANGO AGAIN FOR THE 3RD TIME ABOUT A YEAR AGO AND NOW IT HAPPENED AGAIN THE SEAT ROCKS FORWARD AND BACKWARDS WHILE DRIVING THIS SHOULD BE A RECALL CAUSE I TALKED TO SEVERAL PEOPLE THAT OWN A DURANGO AND THEY SAID IT HAPPEN TO THEM TO PLEASE HELP. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10238471,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2008","dateComplaintFiled":"08/16/2008","vin":"","components":"STEERING,SUSPENSION,WHEELS","summary":"I WAS TOLD THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. I HAVE OWNED MANY VEHICLES AND NEVER HAVE HAD SO MANY FRONT END ISSUES ON ONE VEHICLE THAN THIS ONE. I WAS WONDERING IF THERE HAS BEEN ANY RECALLS ON THE 2 WHEEL DRIVE DODGE DURANGO, REAR WHEEL DRIVE. 5.2L ENGINE THIS VEHICLE DID HAVE A RECALL ISSUED ON THE RACK AND PINION STEERING. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10236708,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2008","dateComplaintFiled":"08/02/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE MADE RATTLING NOISE. ENGINE FAILED, ENGINE NEEDS TO BE REPLACED DUE TO ENGINE SLUDGE AFTER PROPER OIL CHANGES. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10236658,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2008","dateComplaintFiled":"08/01/2008","vin":"","components":"TIRES","summary":"SIDEWALLS OF TWO TIRES POPPED WITHIN TWO WEEKS OF ONE ANOTHER THE DURANGO WAS PARKED BOTH TIMES. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"WRANGLER RT/S","size":"P26570R16","manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10235176,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2006","dateComplaintFiled":"07/21/2008","vin":"1B4HS28Z1YF","components":"LATCHES/LOCKS/LINKAGES","summary":"THE POWER LOCKS WON'T WORK AND THE POWER WINDOWS WON'T WORK. IT'S A HUGE PROBLEM WITH THE DODGE DURANGO. IF YOU EVER GET INTO A CAR WRECK YOU WILL NEVER BE ABLE TO GET OUT. IT IS ALSO AT RISK FOR THEFT. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10235046,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2008","dateComplaintFiled":"07/20/2008","vin":"1B4HS28N9YF","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM","summary":"V8-287 4.7L DURANGO STALLS WITHOUT WARNING. DOESN'T MATTER IF I AM ON THE FREEWAY OR IN CITY TRAFFIC. NOTHING SPECIFIC THAT I CAN RELATE TO THE CAUSE. IMMEDIATELY LOSE POWER STEERING. ELECTRICAL SEEMS TO CONTINUE WORKING. CAR WILL START BACK UP FINE AFTER 5 TO 15 MINUTES OF SITTING. HAPPENS IN HOT AND COLD WEATHER, DAY OR NIGHT. CAN GO FOR WEEKS WITHOUT STALLING AND THEN STALL SEVERAL TIMES IN A FEW DAYS. YELLOW CHECK ENGINE LIGHT COMES ON, WHICH THE MANUAL TELLS ME IS NOT AN IMMEDIATE ISSUE. EXTREMELY UNSAFE AND I FEAR FOR MY FAMILY'S SAFETY. LOOKED AT DODGE DURANGO MAINTENANCE AND REPAIR FORUM ON INTERNET AND FOUND PAGES AND PAGES OF SIMILAR COMPLAINTS. (HTTP://TOWNHALL-TALK.EDMUNDS.COM AND HTTP://WWW.TOPIX.COM/FORUM/AUTOS/DODGE-DURANGO) THROUGH THESE WEBSITES IT DOESN'T LOOK LIKE ANYONE CAN FIGURE IT OUT, INCLUDING THE DEALERSHIPS, ALTHOUGH THE PROBLEM SEEMS TO BE WIDESPREAD. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10234160,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2008","dateComplaintFiled":"07/14/2008","vin":"1B4HR28Y6YF","components":"SEATS","summary":"2000 DODGE DURANGO DRIVER'S (POWER) SEAT MOVES ABOUT AN INCH FORWARD WHEN BRAKING AND BACKWARDS WHEN ACCELERATING. I FEEL VERY UNSAFE WITH THIS MOVEMENT, AS IT IS REALLY UNNERVING WHILE TRYING TO BRAKE IN A SAFE MANNER. ACCORDING TO A FEW WEBSITES, THIS IS A CONSTANT PROBLEM WITH 98 - 03 DODGE'S, DUE TO A CRACKED SEAT TRACK. THIS SEEMS TO BE SOMETHING THAT REALLY NEEDS TO BE RECALLED AND TAKEN CARE OF BEFORE A DEADLY ACCIDENT OCCURS. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10228127,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2008","dateComplaintFiled":"05/18/2008","vin":"1B4HS28Z9YF","components":"POWER TRAIN","summary":"DRIVING AT HIGHWAY SPEEDS, TRANSMISSION WILL NOT PROPERLY SHIFT. RUNS TO ABOUT 3500- 4000 RPMS DOING 45MPH AND FAILS TO SHIFT. HAVE NOT HAD A CHANCE TO TAKE TO A DEALER WILL UPDATE WHEN DEALERSHIP IS NOTIFIED. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10224049,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2007","dateComplaintFiled":"04/10/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, THE OIL PRESSURE DROPPED TO ZERO AND THE TRUCK SHUT-OFF, NEVER TO BE STARTED AGAIN. WHEN I HAD IT TOWED TO A MECHANIC, THEY TOLD ME I HAD A \"COMMON\" PROBLEM WITH THESE VEHICLES. THAT BEING, ENGINE OIL SLUDGE. I HAD CHANGED THE OIL AS MY MANUAL REQUESTED AND STILL ENDED UP WITH THIS PROBLEM. I AM NOW HAVING TO PURCHASE A NEW ENGINE IF I WISH TO DRIVE IT AGAIN. I OWE ALMOST LESS THAN IT WOULD COST TO BUY THE ENGINE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10218645,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2007","dateComplaintFiled":"02/20/2008","vin":"1B4HS28Z1YF","components":"LATCHES/LOCKS/LINKAGES","summary":"2000 DODGE DURANGO. THE FRONT DOOR WILL NOT LOCK AT ALL. IT CAN'T EVEN BE LOCKED MANUALLY OR WITH THE KEY. THE BACK DRIVERS SIDE DOOR LOCK DOES NOT WORK. THE MOTOR QUIT WORKING. THIS IS NOT ONLY DANGEROUS, BUT THE VEHICLE COULD BE STOLEN OR THE CONTENTS. THIS IS A PROBLEM WITH DURANGOS. THERE ARE MANY COMPLAINT SIGHTS ON THE INTERNET WITH THE SAME COMPLAINT OVER AND OVER. THIS MUST BE A RECALL. MY DODGE VAN HAS THE SAME PROBLEM. IT HAPPENED AT AROUND 57,000 MILES. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10218583,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2007","dateComplaintFiled":"02/19/2008","vin":"1B4HS28Z1YF","components":"LATCHES/LOCKS/LINKAGES","summary":"2000 DODGE DURANGO. THE DRIVERS SIDE BACK DOOR LOCK MOTOR BROKE. THE VEHICLE HAD APPROX. 57,000 MILES ON IT. AT 60,000 MILES THE FRONT DOOR WILL NOT LOCK AT ALL. THIS IS A HUGE PROBLEM. CAN'T LEAVE ANYTHING IN THE VEHICLE. IT COULD GET STOLEN AND WORST OF ALL I COULD GET CAR JACKED BECAUSE THE DOOR WON'T LOCK. THIS IS A HUGE PROBLEM WITH DURANGOS. THERE ARE COMPLAINTS ALL OVER THE INTERNET. AND THAT IS ONLY PEOPLE WHO TAKE THE TIME TO COMPLAIN. I ALSO HAVE A DODGE CONVERSION VAN WITH THE SAME PROBLEM. MY FRIEND HAS A DODGE VAN ALSO AND HIS LOCKS ARE BROKEN TOO. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10216004,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2007","dateComplaintFiled":"01/25/2008","vin":"1B4HS28N2YF","components":"VISIBILITY,LATCHES/LOCKS/LINKAGES","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE DRIVER SIDE WINDOWS WOULD NOT ROLL UP OR DOWN. IN ADDITION, THE REMOTE WOULD NOT OPEN AND LOCK THE DOORS. SHE WAS UNABLE TO DRIVE THE VEHICLE DUE TO SEVERAL HAZARDS. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE BECAUSE THEY HAD NEVER HEARD OR SEEN THAT TYPE OF FAILURE. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED MORE INFORMATION REGARDING THE DEFECT. DAIMLER CHRYSLER ADVISED HER TO CALL NHTSA AND FILE A COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 39,000. UPDATED 02-19-08 *BF","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10213134,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2007","dateComplaintFiled":"12/28/2007","vin":"1B4HR28Y7YF","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"CAR JUST SHUT DOWN ON INTERSTATE WHILE I WAS DRIVING 65 MPH. AFTER BEING TOWED TO AUTO REPAIR SHOP. THE CAR STARTED BACK UP WITH NO PROBLEM FOR AWHILE, NOW THE CAR IS MAKING NOISE. FOR YEARS PRIOR TO THIS THE CAR DOES NOT STOP OCCASIONALLY WHEN BRAKES ARE APPLIED. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10211580,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/10/2005","dateComplaintFiled":"12/12/2007","vin":"1B4HS28Z3YF","components":"POWER TRAIN","summary":"1) NO WARNING SIGNS 2) POPPING OUT OF PARK AND GOING INTO REVERSE, RUNNING ME OVER WHILE I WAS OUTSIDE OF THE VEHICLE 3) HAVE HAD TRANSMISSION WORK DONE, ALWAYS USE THE EMERGENCY BRAKE DO NOT TRUST BEING IN PARK. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10210924,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2006","dateComplaintFiled":"12/05/2007","vin":"1B4HS28N8YF","components":"AIR BAGS","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 60 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH DAMAGED THE ENTIRE FRONT END. THE AIR BAGS DID NOT DEPLOY. THE ROAD CONDITIONS WERE NORMAL. THE CURRENT AND FAILURE MILEAGES WERE 104,000. UPDATED 12/31/07 *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10210661,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2007","dateComplaintFiled":"12/03/2007","vin":"1B4HS28N1YF","components":"POWER TRAIN,AIR BAGS","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 45 MPH OVER ICE AND SNOW, THE REAR OF THE VEHICLE SLIPPED AS THE CONTACT DECELERATED. THE VEHICLE LANDED INTO A DITCH AND THEN FLIPPED OVER. THE AIR BAGS NEVER DEPLOYED. A POLICE REPORT WAS FILED. HE BELIEVES THAT IF THE VEHICLE FLIPPED OVER, THE AIR BAGS SHOULD HAVE DEPLOYED. THE FAILURE AND CURRENT MILEAGES WERE 78,000. THE CONSUMER STATED THE TRANSMISSION MADE A SUDDEN SHIFT PRIOR TO THE ACCIDENT AND WHEN EVALUATED BY THE MECHANIC THE ONLY ERROR CODE ADMITTED WAS THAT OF THE TRANSMISSION. UPDATED 12/18/07 *TR UPDATED 12/18/07. *KB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10210399,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2007","dateComplaintFiled":"11/30/2007","vin":"1B4HS28N0YF","components":"LATCHES/LOCKS/LINKAGES","summary":"DOOR LOCKS FAILING TO UNLOCK. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10207643,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2007","dateComplaintFiled":"11/01/2007","vin":"1B4HS28Z8YF","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE VEHICLE SURGED UNCONTROLLABLY BETWEEN 60-80 MPH BEFORE THE BRAKES ENGAGED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE SERVICE SHOP ATTEMPTED TO REPAIR THE VEHICLE, BUT THEY COULD NOT. THE SECOND TIME THE FAILURE OCCURRED, THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER. THEY WERE ABLE TO PROPERLY MAKE THE REPAIR ACCORDING TO THE SERVICE BULLETIN THAT THE MANUFACTURER ISSUED FOR THE VEHICLE. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 110,200. UPDATED 11/20/07","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10205144,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2007","dateComplaintFiled":"10/06/2007","vin":"1B4HS2856YF","components":"POWER TRAIN","summary":"HOWLING NOISE COMING FROM REAR DIFFERENTIAL. INSPECTED BY DODGE DEALERSHIP, SERVICE WRITER SAID CARRIER ASSEMBLY FAILED CAUSING DIFFERENTIAL TO BE DAMAGED AND ENTIRE REAR AXLE HAD TO BE REPLACED. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10205145,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2005","dateComplaintFiled":"10/06/2007","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"REGULAR DRIVING. NOISE FROM REAR END. DEALERSHIP REPLACED REAR CARRIER AND ALL BEARINGS/RACES. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10204617,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2007","dateComplaintFiled":"10/01/2007","vin":"1B4HR28Y4YF","components":"SUSPENSION,EQUIPMENT","summary":"2000 DODGE DURANGO, WHEN MY CAR HAD 70,000 MILES ON IT, THERE WAS A RECALL OF THE BALL JOINTS. MY DURANGO NOW HAS 100,000+ MILES AND IT IS MAKING THE SAME POPPING NOISE IN THE FRONT END. MY MECHANIC SAYS THAT IT NEEDS NEW BALL JOINTS AGAIN. I FEEL DODGE REPLACED THE BALL JOINTS WITH THE SAME DEFECTIVE PARTS AS THE ORIGINAL PARTS. THIS IS A SAFETY ISSUE. WHEN I CONTACTED DODGE I WAS TOLD VIA E-MAIL THAT WARRANTY WAS ONLY UNTIL 10 YEARS OR 100,000 MILES. THEY DID NOT COUNT ON OWNERS KEEPING THIS VEHICLE. THIS IS A SAFETY ISSUE THAT I FEEL DODGE SHOULD STAND BEHIND. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"1994","productMake":"DODGE","productModel":"SPORT UTILITY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10202379,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2007","dateComplaintFiled":"09/10/2007","vin":"1B4HR28Z5YF","components":"LATCHES/LOCKS/LINKAGES","summary":"ON MY DODGE DURANGO. I HAVE AROUND 60,000 MILES ON IT. I TAKE REALLY GOOD CARE OF MY CAR. MY EXISTING PROBLEM IS MY PASSENGER SIDE ELECTRICAL LOCK. I HAVE TO MANUALLY OPEN IT EVERY TIME, LOCK DOES NOT WORK AND MY BACK RIGHT HAND WINDOW DOES NOT OPEN. I HAD TO REPLACE THE LOCK ON MY PASSENGER SIDE ONCE AT THE DEALERSHIP, IT WORKED FOR A COUPLE OF MONTHS THEN WENT OUT AGAIN, PLUS AS THEY WERE FIXING THE PROBLEM THEY LEFT SCREW DRIVER PRINTS ON MY DOOR, WHICH REALLY UPSET ME. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10200398,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2007","dateComplaintFiled":"08/21/2007","vin":"1B4HR28Z6YF","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE RADIATOR COMES EQUIPPED WITH PLASTIC THAT IS RUBBING AGAINST THE PULLEY. THE FAILURE IS CAUSING THE RADIATOR TO EXPAND. SHE NOTIFIED THE DEALER AND THE MANUFACTURER, BUT THEY HAVE NOT RESPONDED. THE VEHICLE HAS NOT BEEN REPAIRED. THE PURCHASE DATE, SPEED, AND CURRENT MILEAGE WERE UNKNOWN. THE FAILURE MILEAGE WAS 40,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10198397,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2007","dateComplaintFiled":"08/03/2007","vin":"2B3HD56U4YH","components":"ENGINE AND ENGINE COOLING","summary":"I BOUGHT THIS CAR NEW. I AM THE ONLY ONE WHO DRIVES IT AND I HAVE USED SYNTHETIC OIL THE ENTIRE TIME. I HAVE ALWAYS TAKEN CARE OF IT. I WAS ON THE OFF RAMP OF I-85 WHEN IT JUST STOPPED. IT WAS SMOKING AND THEN THE OIL LIGHT CAME ON. I GOT OUT OF THE CAR BECAUSE IT WAS IN A DANGEROUS PLACE ON THE OFF RAMP AND OIL WAS SPILLING OUT OF THE BOTTOM. WE HAD TO GET THE CAR TOWED. THE MECHANIC SAID THAT IT HAD TWO CRACKED HEADS. IF I HAD BEEN ON THE INTERSTATE WHEN THIS HAPPENED I WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I AM EXTREMELY UPSET ABOUT THIS AND I HAVE CALLED CHRYSLER AND REGISTERED A COMPLAINT BECAUSE I HAVE FOUND OUT ABOUT ALL THE SERIOUS PROBLEMS WITH THE 2.7 LITER ENGINE. CHRYSLER SAYS THERE IS NOTHING WRONG WITH THIS ENGINE OR THEY WOULD HAVE ISSUED A RECALL. EVERY PARTS PERSON, MECHANIC, DEALERSHIP, ETC. THAT I HAVE TALKED TO HAVE MENTIONED THE PROBLEMS WITH THIS ENGINE. IT SEEMS AS IF EVERYONE KNOWS THERE IS A PROBLEM BUT CHRYSLER. THEY ASKED IF I HAD ALL THE RECORDS FROM EVERY TIME THAT I HAVE EVER HAD THE OIL CHANGED. THIS IS NOT SOMETHING I WOULD THINK ABOUT KEEPING. I DON'T THINK THEY WOULD HAVE DONE ANYTHING EVEN IF I HAD THE RECORDS. THEY JUST WANTED TO MAKE SURE I DIDN'T HAVE ANY PROOF. THIS IS GOING TO BE VERY COSTLY TO GET FIXED AND IF I PUT THE SAME KIND OF ENGINE IN, I AM LOOKING AT THE SAME PROBLEMS. IT SEEMS AT THIS POINT THAT I MAY HAVE TO JUST TRASH THE CAR AND LOSE WHATEVER WORTH IT HAD LEFT IN IT. I WILL NEVER BUY ANOTHER DODGE CAR BECAUSE CHRYSLER DOES NOT STAND BEHIND THEIR MISTAKES. SOMEBODY NEEDS TO INVESTIGATE THIS SITUATION IN DEPTH. A LOT OF INNOCENT PEOPLE ARE BEING PUT IN AN EXTREMELY DIFFICULT FINANCIAL POSITION BECAUSE OF CHRYSLER. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT REALLY BAD IN ONE OF THESE CARS. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10197805,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2006","dateComplaintFiled":"07/30/2007","vin":"1B4HR28Y4YF","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED RECALL NOTICE NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). HE TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY NOTIFIED FRESNO DODGE. THE DEALER REFUSED TO PERFORM THE RECALL REPAIR BECAUSE THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES AT THE TIME. THE DEALER ALSO INFORMED THE CONTACT THAT EVEN THOUGH HE RECEIVED A RECALL NOTICE, HE WOULD STILL BE RESPONSIBLE FOR THE REPAIR COSTS. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 113,000 AND FAILURE MILEAGE WAS 75,000. THE CONSUMER STATED DOES NOT UNDERSTAND WHY THE DEALER WOULD NOT PERFORM THE RECALL AND WOULD NOT COVER THE COST OF THE RECALL. THE CONSUMER STATED WOULD LIKE TO BE REIMBURSED FOR RECALL PERFORMED ON THE VEHICLE. THE CONSUMER PROVIDED THE RECALL ISSUED AND THE REPAIR INVOICE. UPDATED 09/10/07 *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10197493,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/16/2007","dateComplaintFiled":"07/25/2007","vin":"1B4HR28Y2YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"DRIVING THE DURANGO DOWN OUR HILL. BRAKES WERE LOST. IMMEDIATELY AFTER ACCIDENT I CHECK BRAKE FLUID, IT WAS FULL. THEN CHECK BRAKE PEDAL, IT DID GO TO FLOOR WITH NO EFFECT BY PUMPING THE BRAKES. DURANGO TOTALED AS WAS THE OTHER CAR THAT HIT MY WIFE AND KIDS. NO SERIOUS INJURY OCCURRED. COMPLETE BRAKE JOB 8 MONTHS BEFORE. HAVE HAD BRAKES PROBLEMS BEFORE, NEVER ABLE TO ISOLATED THE PROBLEM. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10197327,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2007","dateComplaintFiled":"07/24/2007","vin":"1B4HR28Y9YF","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 35 MPH THE VEHICLE PULLED TO THE RIGHT. SHE STATED THAT THE VEHICLE HAS HAD SEVERAL WHEEL ALIGNMENTS. SHE RECEIVED A RECALL NOTICE (RECALL#04V596000) FOR THE FRONT UPPER BALL JOINTS. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE UPPER BALL JOINTS DID NOT NEED TO BE REPLACED; HOWEVER THE PROBLEM CONTINUED TO OCCUR. THE CURRENT MILEAGE WAS 142,000 AND THE FAILURE MILEAGE WAS 99,200. UPDATED 01/07/08.*LJ UPDATED 12/12/07","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10195425,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2007","dateComplaintFiled":"07/05/2007","vin":"1B4HS28N1YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING 55 MPH ON THE HIGHWAY I DEPRESSED THE BRAKE PEDAL TO SLOW DOWN AND THE PEDAL WENT TO THE FLOOR AND ABS LIGHTS CAME ON. THINKING THE SYSTEM NEEDED TO BLEED I HAD THAT DONE. I DROVE THE VEHICLE HOME , AND FOUND IT VERY DIFFICULT TO STOP WHEN NEEDED. I HAD THE FOLLOWING PARTS REPLACED: MASTER CYLNDER, BRAKE POWER BOOSTER, ABS SYSTEM, REAR WHEEL CYLINDERS ,AND HAD THE LINES FLUSHED. I STILL HAVE ABSOLUTELY NO BRAKES! THERE WAS NO BRAKE PRESSURE AT ALL. THE PEDAL WENT STRAIGHT TO THE FLOOR WITH NO RESISTANCE. TOOK TRUCK TO MECHANIC, AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. SO IT STILL SAT WITH NO BRAKES. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10193043,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2007","dateComplaintFiled":"06/12/2007","vin":"2B3HD46R8YH","components":"STEERING","summary":"I OWNED 2000 DODGE INTREPID 3.2L VEHICLE(MILEAGE-106000). STEERING WHEEL LOF MY VEHICLE LOST ITS CONTROL ON WHEELS,WHILE I WAS DRIVING MY CAR ON I75(TRYING TO CHANGE LANE).I HEARD CRUNKING SOUND AND SOMEHOW MANGED TO PULL THE VEHICLE TO THE SHOULDER.I TOWED THE VEHICLE TO MAINTAINENCE SHOP AND CAME TO KNOW THAT RACK AND PINION SYSTEM GOT BROKE DOWN AND NEEDS TO BE REPLACED.I WAS REALLY LUCKY ENOUGH TO BE SAVED. HOW CAN I TRUST THIS VEHICLE LATER ON,EVEN THOUGH I REPLACE THE RACK AND PINION SYSTEM.I FOUND SO MANY COMPLAINTS ABOUT THE SAME ISSUE ON THIS MODEL VEHICLE IN THIS WEBSITE.MANUFACTURER SHOULD BE THE RESPONSIBLE FOR THESE DEFECTS? IF THE GOVERNMENT DOESN'T TAKE NECESSARY ACTION IT WOULD LEADS TO FATAL ACCIDENTS IN FUTURE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10191493,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2006","dateComplaintFiled":"05/22/2007","vin":"1B4HR28Y3YF","components":"SEATS","summary":"2000 DODGE DURANGO WITH 75,000 MILES THE DRIVERS SIDE POWER SEAT BRACKET BECAME LOOSE. SLID FORWARD WITH BRAKING, BACK WHEN ACCELERATING. PARTS WERE ON BACK-ORDER DUE TO THE PART. IF THEY COULD GET THE PART IN IT WAS OVER $600.00 JUST FOR THE PART NOT COUNTING ISTALLATION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10191086,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2007","dateComplaintFiled":"05/17/2007","vin":"","components":"ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL","summary":"I OWN A 2000 DODGE DURANGO THAT SHUTS DOWN WHILE DRIVING. IT WAS A DANGEROUS SITUATION BECAUSE I DID NOT KNOW WHEN THE SITUATION WILL OCCUR. SOMETIMES IT HAPPENED WHEN I WAS IN HEAVY TRAFFIC. SO FAR, THE AIR INTAKE SENSOR AND THE THROTTLE CONTROL SENSORS HAVE BEEN REPLACED. THIS DID NOT FIX THE PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10190508,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2007","dateComplaintFiled":"05/11/2007","vin":"1B4HR28Z0YF","components":"SUSPENSION","summary":"FRONT UPPER BALL JOINTS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10190509,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2007","dateComplaintFiled":"05/11/2007","vin":"1B4HR28Z5YF","components":"SUSPENSION","summary":"FRONT BALL JOINTS FAILED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10188240,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2007","dateComplaintFiled":"04/18/2007","vin":"","components":"SUSPENSION","summary":"MAKE: DODGE MODEL: DURANGO YEAR: 2000, I ALWAYS HAD PROBLEMS WITH THE DURANGO SINCE ABOUT 13,000, (NOW HAVE 93,000. REPLACEMENT OF BALL JOINTS, BRAKE CALIPERS, AND CONTINUOUS CHECKS FOR CLICKING AND VIBRATION FEELING IN THE STEERING COLUMN. THIS HAS NOT BEEN RIGHT FROM THE START. I BELIEVE THERE IS SOMETHING DEFECTIVE WITH THE STEERING AND FRONT END. EACH TIME I TAKE IT TO THE DEALER FOR SERVICE THEY CAN NEVER DUPLICATE THE PROBLEM. I HAVE ENJOYED THE DURANGO, EXCEPT FOR THESE FRONT END PROBLEMS. THE STEERING MAKES NOISES AND HAS A FUNNY RESPONSE TO THE TURNING PROCESS. COULD YOU PLEASE REVIEW CLOSER. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10187973,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2007","dateComplaintFiled":"04/15/2007","vin":"1B4HS28N4YF","components":"STEERING,ENGINE AND ENGINE COOLING,EQUIPMENT","summary":"PROBLEMS WITH ENGINE AND ENGINE COMPONENTS OIL GAUGE NOT WORKING, TICKING IN MOTER OIL LEAKING. WAS TOLD I NEED NEW MOTER. ALSO STRANGE NOISES FROM STEERING COLOMN. TRUCK ONLY HAS 79,000 MILES I AM REQUESTING CHRYSLER RECALL THIS TRUCK AND STAND BEHIND THEIR COMPANY AND FIX WHAT IS WRONG WITH THESE ENGINES, ECT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"1994","productMake":"DODGE","productModel":"SPORT UTILITY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10187934,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2006","dateComplaintFiled":"04/05/2007","vin":"1B4HS28N9YF","components":"STEERING,SUSPENSION","summary":"TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE VEHICLE WAS BROUGHT TO THE DEALER TO PERFORM RECALL 04V596000 REPAIRS. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED THE STEERING ASSEMBLY SHIFTED AND THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FORWARD. THE VEHICLE WAS INVOLVED IN COLLISIONS PRIOR TO IT BEING PURCHASED BY THE CONTACT, W3HICH MAY HAVE CONTRIBUTED TO THE FAILURE. THE DEALER DID NOT CORRECT THE FAILURE, AND THE VEHICLE HAS NOT BEEN DRIVEN FOR A YEAR. THE VEHICLE WAS TOWED FROM THE DEALER TO A RELATIVE'S HOME. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE PRIOR TO THE RECALL REPAIR. THE CURRENT AND FAILURE MILEAGE WERE 80,000.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10183277,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2003","dateComplaintFiled":"02/22/2007","vin":"1B4HS28NXYF","components":"STEERING,SUSPENSION,VISIBILITY","summary":"I BOUGHT MY TRUCK USED AND HAD THEM DO A COMPLETE WORK UP ON IT WHEN I PURCHASED IT. EVERYTHING WAS FINE FOR 1 WEEK. AFTER THAT WEEK MY ENGINE LIGHT CAME ON. I TOOK IT BACK TO THE DEALER AND HAD THEM REPLACE THE \"CANISTER\" BECAUSE THAT'S WHAT THEY SAID WAS THE PROBLEM. 1 WEEK LATER IT RETURNED. I HAVE HAD IT CLEARED OUT ABOUT 100 TIMES. IT NOW KEEPS TELLING ME I HAVE A GAS LEAK. MY MECHANIC HAS LOOKED AT THIS TRUCK MORE THAN THE AVERAGE TIME. NOW I AM AT 130,000 MILES AND MY SUSPENSION IS COMPLETELY SHOT, POWER STEERING PUMP, AUTOMATIC LOCKS ARE SLOWLY MALFUNCTIONING (THEY MAKE A LOUD NOISE ON 2 OF THE DOORS), AND THE DRIVERS SIDE WINDOW DOESN'T ROLL DOWN. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10182956,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2007","dateComplaintFiled":"02/19/2007","vin":"","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"A FEW WEEKS AGO, IT STARTED WITH THE DOOR AJAR LIGHT, AND GATE OPEN LIGHT COMING ON WHEN NOTHING WAS OPEN. A LOT OF ICE BUILD UP (BAD SEALS) MADE THE DRIVER DOOR DIFFICULT TO LATCH. A WEEK AGO WE WERE DRIVING AND ALL OF THE LOCKS STARTED UNLOCKING REPEATEDLY. NOW WE CAN'T EVEN LOCK OUR TRUCK, IT UNLOCKS ITSELF. IT DOES THIS WHETHER THE VEHICLE IS ON OR NOT. IT ALSO TURNS ON THE INTERIOR LIGHTS. THE SWITCHES DO NOT WORK TO LOCK THE DOORS. WE HAVE TO REMOVE THE FUSE (WHICH ALSO CONTROLS THE WIPERS, BAD IDEA) TO STOP THE LOCKS FROM UNLOCKING. ALSO, IT ARMS THE SECURITY SYSTEM ( I THINK)AND MAKES IT SO THE TRUCK SHUTS OFF ON IT'S OWN. I FEEL EXTREMELY UNSAFE NOW THAT I MY VEHICLE UNLOCKS ITSELF AND SHUTS OFF. LAST NIGHT WE CAME OUT TO THE PARKING LOT TO DISCOVER IT UNLOCKED AND THE INTERIOR LIGHTS WERE TURNING ON AND OFF THE WHOLE TIME. I HAVE TO TAKE MY 3 YEAR OLD IN THIS VEHICLE. I KNOW THAT THIS IS A PROBLEM WITH A LOT OF DURANGOS AND CHRYSLER BETTER DO SOMETHING ABOUT IT NOW! THIS IS A HUGE SAFETY ISSUE, AND I CAN'T BELIEVE IT'S BEING IGNORED. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10182112,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2007","dateComplaintFiled":"02/09/2007","vin":"1B4HR28Y2YF","components":"SUSPENSION","summary":"TL* - THE CONTACT CALLED REGARDING A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE RIGHT FRONT WHEEL CAME OFF THE VEHICLE. WHILE TRAVELING AT 25 MPH. THE ROAD CONDITIONS WERE DRY. THE FAILURE MILEAGE WAS 73,000. THERE WERE NO INJURIES. THE TIRE ON THE VEHICLE ROLLED OUT INTO THE HIGHWAY AND STRUCK ANOTHER VEHICLE CAUSING DAMAGE TO THAT VEHICLE. A POLICE REPORT FILED. THE VEHICLE WAS TOWED TO A CHRYSLER DODGE DEALER, WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. ALSO, THERE WAS ALSO MINOR DAMAGE TO THE FRONT BUMPER .","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10181778,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2006","dateComplaintFiled":"02/06/2007","vin":"1B4HS28N8YF","components":"ENGINE AND ENGINE COOLING","summary":"WITHOUT WARNING, WELL MAINTAINED 2000 DODGE DURANGO SUFFERED SUDDEN ENGINE FAILURE. 2 REPAIR SHOPS DECLARE ENGINE WORTHLESS AND MUST BE REPLACED. LEARN HUNDREDS OF DURANGO OWNERS EXPERIENCING SAME PROBLEMS. CONTACT DAIMLER CHRYSLER. THEIR RESPONSE UNSATISFACTORY. CURRENTLY CONTACTING SEVERAL CONSUMER AGENCIES, ATTORNEY GENERAL OFFICE & LOCAL SENATORS. PROBLEM CURRENTLY PENDING RESOLUTION. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10181612,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2007","dateComplaintFiled":"01/30/2007","vin":"1B4HS28N7YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"DODGE DURANGO'S WITH TWO WHEEL ANTI-LOCK BRAKE SYSTEM PROBLEMS**CC THE REAR BRAKES LOCKED WHICH CAUSED THE AXLE TO BOUNCE SEVERELY. THE BACK OF THE VEHICLE STARTED SWERVING TO THE SIDE. THE REAR AXLE BOUNCE AND THE VEHICLES INSTABILITY SEEMED TO REDUCE THE EFFECTIVENESS OF THE FRONT BRAKES. THE ULTIMATE RESULT WAS A VERY SLIGHT BUMPER IMPACT WITH A SEMI-TRAILER. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10177585,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2006","dateComplaintFiled":"01/02/2007","vin":"1B4HS28N1YF","components":"SUSPENSION","summary":"TL* - THE CONTACT TOOK THE CAR TO SEARS BECAUSE THE VEHICLE WAS MAKING A POPPING NOISE. THE NOISE OCCURRED SINCE HE PURCHASED THE VEHICLE. THERE WERE NO WARNING LIGHTS INDICATING SERVICE WAS NEEDED ON THE VEHICLE . THE CONTACT STATED THE REPAIR WAS PREVIOUSLY DONE INCORRECTLY THE DEALER'S DISTRICT MANAGER DENIED THE REPAIR, ALTHOUGH APPROVAL WAS GIVEN BY THE MANUFACTURER . *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10177365,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2006","dateComplaintFiled":"12/29/2006","vin":"1B4HS28Z7YF","components":"ENGINE AND ENGINE COOLING","summary":"WE HAVE A 2000 DODGE DURANGO WITH A 5.9 ENGINE WITH OVER 82,000 MILES THE FIRST TIME IT HAPPEN WE WERE GOING DOWN THE RIVER TO OUR CABIN WHEN IT LOST OIL PRESSURE, SO WE CHANGED THE OIL WITH CHECK THE GAUGES. SO NOW IT HAPPEN AGAIN THE OIL PRESSURE DROPPED AGAIN CHANGED THE OIL THE LIGHT CAME ON CHECK GAUGES AFTER THE OIL WAS CHANGED AND IT HEATED UP THIS TIME BUT I DID GET IT BACK HOME. SO I DECIDED TO LOOK UP CAR COMPLAINTS.COM 14 COMPLAINTS WAS THERE ABOUT OIL SLUDGE. HOPE SOMETHING CAN BE DONE THIS ISN'T RIGHT. THANKS SO MUCH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10176869,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2006","dateComplaintFiled":"12/23/2006","vin":"","components":"POWER TRAIN","summary":"YOU DO NOT HAVE TO APPLY THE BREAK WHEN SHIFTING FROM PARK TO DRIVE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10175894,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2006","dateComplaintFiled":"12/12/2006","vin":"1B4HR28Z9YF","components":"TIRES","summary":"WHILE TRAVELING ON I-75 SOUTH AND JUST BEFORE THE 333.3 MILE MARKER, A LOUD DRONING NOISE WAS HEARD. IT ALMOST SOUNDED LIKE A VERY LOUD MUSCLE CAR NEARBY. THE NOISE CONTINUED FOR A COUPLE OF MINUTES, THEN A SUDDEN LOUDER NOISE (ALMOST LIKE AN EXPLOSION) WAS HEARD AT THE SAME TIME AS A RECURRENT THUMP AND BANGING. THE SUV LURCHED AND AFTER MANAGING TO GET TO THE EMERGENCY LANE THROUGH MODERATE TRAFFIC, WE DISCOVERED THE LEFT REAR STEEL BELTED RADIAL HAD SEPARATED COMPLETELY FROM ITSELF INTO SHREDS AND COMPLETELY FROM THE RIM. IN DOING SO, THE RADIAL HAD EXPLODED OUTWARD AGAINST THE MUD FLAP, TEARING IT OFF AND AGAINST THE LEFT SIDE OF THE CAR TO INCLUDE THE PASSENGER AND DRIVER DOOR PANELS. THIS CONTACT WITH THE DOOR PANELS LEFT RUBBER EMBEDDED IN THE PAINT AND ALSO REMOVED PAINT ON SOME AREAS. A TOW TRUCK WAS CALLED THROUGH OUR INSURANCE COMPANY AND THE TIRE WAS CHANGED. THE FAILED TIRE REMAINS IN OUR POSSESSION, SHOULD ANYONE WISH TO INSPECT IT. THE TIRE IS MANUFACTURED BY BF GOODRICH AND IS A LIBERATOR RADIAL MEDALIST P23575R15 108-S M+S. IT HAD LESS THAN 5000 MILES ON IT. IT WAS SOLD TO US AND INSTALLED ON OUR SUV IN APRIL 2006 AT THE WALMART SUPER STORE TIRE CENTER ON 19TH AVE RD IN OCALA, FL. WE TRADED MICHELINS IN FOR THESE TIRES. THANK GOD IT WAS THE REAR TIRE THAT FAILED AND NOT A FRONT TIRE THAT WOULD HAVE ALMOST CERTAINLY CAUSED A FATAL ACCIDENT AT 70+ MPH. WE ARE VERY THANKFUL WE WERE NOT PHYSICALLY INJURED; HOWEVER, WE HAVE THREE MORE OF THESE TIRES STILL REMAINING ON OUR SUV. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"B.F.GOODRICH","productModel":"RADIAL STEEL BELT","size":null,"manufacturer":"B.F. GOODRICH TIRE CO."}]},{"odiNumber":10175642,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2006","dateComplaintFiled":"12/09/2006","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE LOST OIL PRESSURE DUE TO SLUDGE BUILDUP. THIS COULD BE A SERIOUS SAFETY HAZARD. IF THE ENGINE IS NOT SHUT-OFF IMMEDIATELY IT COULD IRREPARABLY DAMAGE THE ENGINE. IT IS A COMMON PROBLEM WITH NO HELP FROM THE MANUFACTURER. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10175013,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/01/2006","dateComplaintFiled":"12/03/2006","vin":"1B4HS28Z9YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"ON WET SURFACES, IN SEATTLE AREA, WHEN, THE BRAKES COME ON BY ABS, BUT THE BRAKING CAPACITY GOES DOWN TO LESS THAN 50 PERCENT BRAKE CAPACITY, RESULTING IN COLLISIONS, EVEN THOUGH DISTANCE FACTOR IS SAFE. CAR HAS 70,000 MILES ON IT. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10174831,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/29/2006","dateComplaintFiled":"11/30/2006","vin":"1B4HS28N9YF","components":"AIR BAGS","summary":"DT*: THE CONTACT STATED WHILE DRIVING 10 MPH TOWARD AN INTERSECTION ON NORMAL ROAD CONDITIONS, UPON APPLYING THE BRAKES TO OBEY A STOP SIGN, THE AIR BAGS DEPLOYED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE INCIDENT. THE FRONT PASSENGER AND THE DRIVER SUFFERED MINOR BRUISES. THERE WAS NO POLICE PRESENT TO REPORT THE INCIDENT. THE DEALERSHIP WAS CONTACTED, WHO PROVIDED THE NHTSA PHONE NUMBER TO REPORT THE INCIDENT. THE MANUFACTURER HAD NOT BEEN CONTACTED YET.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10174000,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2006","dateComplaintFiled":"11/21/2006","vin":"","components":"STEERING,POWER TRAIN","summary":"MY STEERING ALL OF A SUDDEN WAS LOOSE AND SCARY TO DRIVE. I CHECKED MY POWERS STEERING FLUID TO FIND THAT I WAS ALMOST COMPLETELY OUT. SO I FILLED IT. ONE DAY LATER IT WAS DOWN AGAIN. I TOOK IT TO A SHOP AND FOUND OUT MY RACK AND PINION NEEDED TO BE COMPLETELY REPLACED, AT 75000 MILES. I HAVE HAD PLENTY OF VEHICLES OVER 150000 MILES AND NEVER REPLACED A RACK AND PINION. THIS JUST SEEMS TO BIZARRE FOR ME. ALSO MY TRANSMISSION SOMETIMES WONT GO INTO GEAR WHEN I SHIFT FOR A FEW SECONDS AND THEN IT WILL CLICK IN. IT DOESN'T MATTER IF ITS COLD OR WARM EITHER. WHEN I TOOK IT TO A SHOP THEY DROVE IT FOR A COUPLE DAYS AND COULDN'T FIND A PROBLEM BUT IT STILL DOES IT. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10173166,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2006","dateComplaintFiled":"11/10/2006","vin":"1B4HS28N1YF","components":"ENGINE AND ENGINE COOLING","summary":"INTERNAL ENGINE FAILURE AT 74000 MILES. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10171314,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/16/2006","dateComplaintFiled":"10/19/2006","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I WAS DRIVING DOWN THE 405 (8 LANE HIGHWAY IN LOS ANGELES) AND MY CHRYSLER INTREPID WITH 45,000 MILES ON IT BLEW UP! I HAD TO MERGE THROUGH 5 LANES OF TRAFFIC TO GET TO THE SHOULDER OF THE ROAD. I REALIZED I WASN'T IN A VERY GOOD NEIGHBORHOOD AND WHEN I WAS LOOKING FOR HELP I WAS APPROACHED BY WHAT APPEARED TO BE A GANG AND THEY TOOK ALL MY MONEY AND THREW ME TO THE GROUND. AFTER ALL OF THIS I FIND OUT THERE'S NOTHING I CAN DO BECAUSE THE ENGINE IS BLOWN TO OIL SLUDGE! I JUST PURCHASES THE CAR 2 MONTHS AGO AND IT ONLY HAS 45,000 MILES ON IT! PLUS I WAS ALMOST KILLED MERGING THROUGH TRAFFIC AND THEN BY A GANG! CHRYSLER IS ONLY GOING TO GET SOMEONE KILLED BY IGNORING THIS OBVIOUS PROBLEM. SOMETHING NEEDS TO BE DONE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10169923,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2005","dateComplaintFiled":"10/04/2006","vin":"1B4HS28N2YF","components":"SEATS","summary":"I PURCHASED THE VEHICLE IN NOV 2000. TWICE SINCE I HAVE HAD THE VEHICLE, THE MOUNTING BRACKETS HAVE BROKE WHILE ADJUSTING IN THE SEAT. I HAVE REPLACED THE SEATS ONCE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10169929,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2004","dateComplaintFiled":"10/04/2006","vin":"1B4HS28N2YF","components":"VISIBILITY","summary":"TWICE I HAVE HAD TO HAVE THE FRONT WINDSHIELD REPLACED DUE TO FAILURE OF THE WINDSHIELD CRACKING DUE TO USING THE DEFROST DURING THE WINTER SEASONS. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10169782,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2006","dateComplaintFiled":"10/02/2006","vin":"1B4HS28Z6YF","components":"STEERING","summary":"DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH, THE STEERING FAILED. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO DETERMINED A COMPONENT IN THE STEERING COLUMN HAD FRACTURED AND NEEDED TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10169223,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2006","dateComplaintFiled":"09/25/2006","vin":"1B4HS28NXYF","components":"POWER TRAIN","summary":"DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED WITH THE KEYS IN THE IGNITION AND THE ENGINE RUNNING, A CHILD CLIMBED INTO THE DRIVER'S SEAT, AND MOVED THE COLUMN GEAR SHIFT ALLOWING THE VEHICLE TO ROLL BACKWARDS AND CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES, BUT THE VEHICLE SUSTAINED MODERATE DAMAGE. THE POLICE WERE ON THE SCENE, AND A REPORT WAS TAKEN. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS TOWED TO THE DEALER TO AWAIT FURTHER INSPECTION BY A FACTORY REPRESENTATIVE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10168945,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2006","dateComplaintFiled":"09/22/2006","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE COOLANT ERODED A HOLE IN THE TIMING CHAIN COVER FROM THE INSIDE TO THE OUTSIDE. THIS CAUSED COOLANT TO FREELY STREAM FROM THE ENGINE. WHEN THE SHOP TRIED TO ORDER THE PART THEY WERE PUT ON A \"NATIONAL BACK ORDER LIST\" ALONG WITH SEVENTY-FIVE OTHER UNITS. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10168319,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2006","dateComplaintFiled":"09/14/2006","vin":"1B4HS28Z0YF","components":"ELECTRICAL SYSTEM","summary":"THE AUXILIARY FAN RELAY SHORTED OUT CAUSING THE POWER DISTRIBUTION BLOCK AND WIRING TO MELT. ALSO THE FAN COMMUNALLY RAN, DRAINING ALL VOLTAGE FROM THE BATTERY. THIS ALSO CAUSED A SERVICE ENGINE LIGHT, THOUGH THE DEALER DID NOT DISCLOSE WHAT CODE WAS SET. THE DEALER DID NOT FIX THIS THE SAME DAY, THEY ALLOWED ME TO DRIVE THE VEHICLE WITH THE CONSTANTLY RUNNING FAN, FUSED TOGETHER WIRING, AND MELTED POWER DISTRIBUTION BLOCK BEFORE THEY HAD TIME TO FIX IT! *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10168077,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/07/2006","dateComplaintFiled":"09/12/2006","vin":"1B4HS28Z7YF","components":"TIRES","summary":"TREAD SEPARATION OF COOPER TIRES DOMINATOR SPORT AT TIRE WHICH CAUSED VEHICLE TO GO OUT OF CONTROL AND VEER OFF FREEWAY. VEHICLE WENT DOWN 225 FOOT EMBANKMENT. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10166077,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2004","dateComplaintFiled":"08/21/2006","vin":"1B4HS28N0YF","components":"ENGINE AND ENGINE COOLING","summary":"DT*: THE CONTACT STATED WHILE AT A STOP WITH THE ENGINE IDLING, THE ENGINE BEGAN KNOCKING AND THE NEEDLE OF THE OIL PRESSURE GAUGE DROPPED TO ZERO. THIS WAS THE THIRD INCIDENT. THE TWO PREVIOUS OCCURRENCES WERE WHILE DRIVING AT 45 MPH. THE STEERING TIGHTENED AS THE KNOCKING BEGAN AND THE OIL PRESSURE DROPPED. ON EACH OCCASION THE VEHICLE WAS TAKEN TO AN INDEPENDENT SERVICE MECHANIC. THE MANIFOLD, OIL PAN AND VALVE COVER GASKETS WERE REPLACED ONCE AND SLUDGE BUILD UP WAS CLEANED OUT TWICE. THE SERVICE DEALER AND MANUFACTURER WERE ALERTED.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10165839,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2006","dateComplaintFiled":"08/14/2006","vin":"","components":"STEERING","summary":"2002 DODGE DURANGO CHECK ENGINE LIGHT ILLUMINATED CONTINUOUSLY, BLACK SMOKE WAS SEEN COMING FROM TAILPIPE. MECHANIC DETERMINED THIS WAS BECAUSE STEERING WHEEL FLUID LEAKING ONTO THE COMPUTER. *KB THE STEERING WHEEL HAD BEEN MAKING A CLUNKING AND WHINING NOISE WHEN TURNED. THIS WAS NOTICED PRIOR TO THE PROBLEM BEING DIAGNOSED. IT TOOK SEVERAL TRIPS TO THE DEALER AND MULTIPLE REPAIRS FOR THE DEALER TO DIAGNOSE THE PROBLEM. THE CONSUMER IS REQUESTING COMPENSATION FROM THE MANUFACTURER.*NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10165047,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2006","dateComplaintFiled":"08/09/2006","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THERE WERE PROBLEMS WITH THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO INDICATED THE RECALL #04V596000 WAS PERFORMED ON ONE OF THE BALL JOINTS. THE RECALL INDICATED A REMEDY REPAIR FOR BOTH BALL JOINTS. THE CONTACT EXPECTED THE DEALERSHIP TO PERFORM THE REPLACEMENT OF THE AFFECTED BALL JOINT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10164783,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"07/31/2006","vin":"1B4HS28Z7YF","components":"SEATS","summary":"2002 DODGE DURANGO POWER SEAT TRACK FAILED. *KB ***NAR*** THE SEAT WOULD ROCK BACK AND FORTH ABOUT AN INCH WHEN BRAKING OR ACCELERATING. THE SEAT TRACK HAS BEEN REPLACED TWICE SO FAR. THE CONSUMER REPLACED THE TRACKS HIMSELF. WHILE REPLACING THE MOST RECENT TRACK THE CONSUMER NOTICED THAT THE SEAT FRAME WAS FRACTURED IN TWO AREA. THE SEAT FRAME HAD TO BE WELDED BEFORE THE TRACKS COULD BE REPLACED. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10163791,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2006","dateComplaintFiled":"07/28/2006","vin":"1B4HR28ZXYF","components":"SUSPENSION","summary":"HAVE HAD SEVERAL PROBLEMS WITH BALL JOINTS AND CONTROL ARM ON 2000 DODGE DURANGO, THEY HAVE REPLACED THEM TWICE UNDER WARRANTY AND NOW THEY ARE BAD AGAIN AND NEED CHANGING AND DODGE WILL NOT COVER SINCE I AM OVER THE 100,000 MILES WARRANTY. THIS SHOULD BE A MAJOR RECALL SINCE I HAVE HAD NUMEROUS PROBLEMS WITH THIS SINCE RIGHT AFTER I PURCHASED THE CAR NEW. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10161020,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2006","dateComplaintFiled":"06/28/2006","vin":"1B4HR28Y6YF","components":"STEERING,SUSPENSION","summary":"DODGE DURANGO 4X2. WE HAVE HAD TO HAVE THE UPPER BALL JOINT REPAIRED AND NOW THE STEERING KNUCKLE IS OUT ON THE VEHICLE. I HAVE CONTACT DODGE DEALERS AND CUSTOMER CARE AND WAS TOLD THE RECALL ON THIS ONLY PERTAINED TO THE 4X4. I AM HAVING THE SAME PROBLEM WITH THE 2000 4X2 AND THEY STATE IT IS NOT ON THE RECALL LIST. I DO SEE THAT THERE WERE 400,000 4X2 WITH THE SAME PROBLEM. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10160759,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2006","dateComplaintFiled":"06/26/2006","vin":"","components":"ELECTRICAL SYSTEM","summary":"WE HAVE A 2000 DODGE DURANGO THAT NEEDS A NEW POWER BOX/HARNESS. MY MECHANIC TRIED TO GET A REPLACEMENT PART BUT WAS TOLD BY THE PARTS MANUFACTURER THAT DUE TO KNOWN PROBLEMS WITH THE DURANGO POWER BOX/HARNESS THAT THE PART WAS REDESIGNED BY DAIMLER CHRYSLER. MY MECHANIC TOLD ME THAT THE PROBLEM WITH THE POWER BOX HARNESS SHORTED THE WIRING AND THAT I WAS LUCKY THAT IT DID NOT IGNITE WHILE I WAS DRIVING. THE COST TO COVER THE REPAIRS IS OVER $4,000. I BELIEVE THAT THIS PROBLEM SHOULD HAVE BEEN RECALLED BY DAIMLER CHRYSLER AND THAT I SHOULD NOT BE RESPONSIBLE FOR THE COST OF REPAIRS FOR SOMETHING THAT COULD HAVE CAUSED GRAVE DANGER TO ME AND MY FAMILY. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10159391,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2006","dateComplaintFiled":"06/09/2006","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"LOSS OF OIL PRESSURE DUE TO SLUDGE CAUSED THE ENGINE TO SEIZE. VEHICLE WAS WELL MAINTAINED, WHICH LUCKILY I HAVE ALL THE DOCUMENTATION. TRUSTED MECHANIC STATED THAT THIS IS NOT THE FIRST TIME HE HAS HEARD OF THIS PROBLEM AND THAT THIS IS A COMMON PROBLEM WITH THIS TYPE OF ENGINE, AS THERE IS A DESIGN FLAW WHICH DOES NOT ALLOW OIL TO FLOW PROPERLY TO ALL PARTS OF ENGINE. HE STATED THAT IT WOULD BE BETTER TO PUT IN A NEW ENGINE AS THE REPAIR TO THE EXISTING ENGINE WOULD BE EXTENSIVE. I CALLED DODGE AND THEY WILL NOT DO ANYTHING ABOUT THE PROBLEM. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10158755,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2006","dateComplaintFiled":"06/01/2006","vin":"","components":"STEERING,SUSPENSION","summary":"LOWER BALL JOINT FAILURE/WHEEL BEARING FAILURE FOR 2000 DODGE DURANGO. THEY WERE REPLACED IN OCT 2002 ALSO. THE UPPER BALL JOINTS WERE REPLACED IN DEC 04. ON JUNE 1 THE LOWERS HAVE TO BE REPLACED AGAIN AND DODGE WILL NOT DO ANYTHING. THERE IS ONLY 83K ON THIS CAR. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10158467,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2006","dateComplaintFiled":"05/28/2006","vin":"1B4HS28Z2YF","components":"ENGINE AND ENGINE COOLING","summary":"MY 2000 DURANGO HAS STARTED STALLING WHILE DRIVING. STEERING LOCKS UP AND IS HARD TO PULL OVER TO THE SIDE OF THE ROAD. HAS DONE THIS AT MULTIPLE SPEEDS AND CONDITIONS OF DRIVING. MOSTLY HAPPENED IN STOP AND GO TRAFFIC. NO PRIOR WARNING TO IT STALLING OR LOSING ALL POWER. ONCE THE VEHICLE IS SHUT OFF IT IS HARD TO RE-START AGAIN, AT THIS TIME THE BATTERY, OIL PRESSURE, GAS AND TEMP GAUGES WONT OPERATE. I HAVE HAD TO WAIT UP WARDS OF AN HOUR BEFORE THE GAUGES WILL MOVE AND THE CAR WILL RESTART. THE GAUGE OR DASH LIGHTS NEVER INDICATE A PROBLEM, NOT UNTIL THE CAR DIES WILL THE CHECK ENGINE LIGHT SOMETIMES COME ON. I HAVE TAKEN THE CAR IN AND AFTER 2 TRIES TO FIX IT AND $500 THEY SAID IT WAS THE COMPUTER. NOW AFTER 3 WEEKS OF WAITING AND MORE MONEY SPENT, THEY SAY THE COMPUTER WAS REBUILT? AND IT STILL WOULD DIE AND WOULDN'T RESTART. THEN THEY PUT IN A NEW COMPUTER, I DROVE HOME, THEN NEVER MADE IT OUT OF THE DRIVEWAY. DOES ANYONE KNOW WHAT MIGHT BE MY CARS PROBLEM, BEING A SINGLE MOM WITH 3 KIDS I NOW FEAR FOR THEIR SAFETY AND THE COSTS I AM SPENDING ON THIS CAR. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10157393,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2006","dateComplaintFiled":"05/11/2006","vin":"1B4HS28N5YF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"AN AUTOMATIC DOOR LOCK OF OUR 2000 DODGE DURANGO DOES NOT UNLOCK ONE DOOR WHEN THE FRONT CONTROL IS ACTIVATED. THE LOCK HAS TO BE MANUALLY LIFTED. IF THE FRONT CONTROL IS NOT USED TO UNLOCK THE WHOLE CAR, THE ONE DEFECTIVE LOCK CANNOT BE UNLOCKED MANUALLY. THIS IS A SAFETY HAZARD. THIS IS THE SECOND ACTIVATOR THAT HAS GONE BAD ON THIS CAR. THE FIRST WAS THE FRONT DRIVER'S SIDE AND THE CURRENT DEFECTIVE LOCK IS THE RIGHT REAR PASSENGER DOOR. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10157035,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2006","dateComplaintFiled":"05/08/2006","vin":"1B4HS28NXYF","components":"SERVICE BRAKES, HYDRAULIC","summary":"DURING NORMAL HIGHWAY DRIVING FRONT LEFT BRAKE ENGAGED AND LOCKED. VEHICLE WAS PULLING EXTREMELY HARD TO THE LEFT AND CONTROLLABILITY WAS AN ISSUE. UPON STOPPING LEFT WHEEL ASSEMBLY WAS SMOKING. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10156655,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2006","dateComplaintFiled":"05/02/2006","vin":"1B4HS28N5YF","components":"ENGINE AND ENGINE COOLING","summary":"I OWN A 2000 DODGE DURANGO. I CHANGE MY OIL EVERY 3,000 MILES. TODAY MY MECHANIC AND I FOUND A HEAVY AMOUNT OF SLUDGE UNDER OIL CAP AND ALL AROUND FILLER NECK. THIS INDICATES THAT THERE IS A HUGE BUILD UP OF SLUDGE IN THE ENGINE. THIS WILL ULTIMATELY LEAD TO ENGINE FAILURE VERY SOON. INTERNET SEARCHES REVEAL THIS IS A VERY COMMON PROBLEM AND CHRYSLER HAS DONE NOTHING ABOUT IT. MY DURANGO HAS 56,000 MILES ON IT AND I AM AFRAID TO DRIVE IT. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10153207,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2006","dateComplaintFiled":"03/20/2006","vin":"1B4HS28N8YF","components":"FUEL SYSTEM, GASOLINE","summary":"ONE SEVERAL OCCASIONS (MORE THAN 3) THE VEHICLE HAS SHUT OFF COMPLETELY IN THE ROADWAY WITH NO WARNING. THE FUEL SEEMS TO BE IN A VAPOR LOCK OR THE FUEL PUMP IS NOT PUMPING CORRECTLY. THERE IS CURRENTLY A RECALL ON THE 2005 DURANGO FOR THE EXACT SAME PROBLEM. I FEEL THIS MAY BE THE SAME ISSUE RELATED TO MY VEHICLE. THE MECHANIC WHO EVALUATED THE VEHICLE STATED THIS WAS THE PROBLEM AND THESE VEHICLES WERE KNOWN TO HAVE THIS PROBLEM THROUGHOUT SEVERAL YEARS. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10153276,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2006","dateComplaintFiled":"03/20/2006","vin":"","components":"SEATS","summary":"I CURRENTLY DRIVE A 2000 DODGE DURANGO SLT. THE FRONT SEAT BRACKET IS FRAGILE AND CAN EASILY BREAK MAKING IT ROCK BACK AND FORTH. THIS HAS ALREADY HAPPENED TO MY DRIVERS CHAIR AND THE PART TO FIX IT IS NOT AVAILABLE. THE RESULT IS HAVING TO BUY A NEW SEAT WHICH IS NOT POSSIBLE AT THIS POINT. PENDING AN ACCIDENT I COULD SEE THIS CAUSING PROBLEMS SUCH AS WHIPLASH SINCE THE SEAT IS NOT SECURELY MOUNTED. I HAVE DONE RESEARCH ONLINE AND WONDER WHY THIS IS NOT A RECALLED ITEM BECAUSE THERE SEEMS TO BE MANY COMPLAINTS ON THE SAME ISSUE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10152693,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2006","dateComplaintFiled":"03/14/2006","vin":"1B4HS28N4YF","components":"SEAT BELTS","summary":"FRONT AND PASSENGER SEAT BELTS SEVERELY FRAYED ON 2000 DODGE DURANGO. BOTH BELTS ARE FRAYED IN THE SAME PLACE(S) ON BELTS. BELIEVED TO BE CAUSED BY DEFECTIVE DESIGN OF RETRACTOR ASSEMBLY SEAT BELT GUIDE(S) ATTACHED TO INTERIOR FRONT DOOR POST. THIS CREATES A SERIOUS HAZARD TO OCCUPANTS DUE TO LOSS OF SEAT BELT INTEGRITY. PROBLEM REPORTED TO DAIMLER CHRYSLER, WAS TOLD THIS WAS A MECHANICAL PROBLEM NOT COVERED UNDER WARRANTY. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10147807,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2005","dateComplaintFiled":"01/15/2006","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"LOUD GRINDING NOISE IN ELECTRIC DOOR LOCKS. CAN ONLY MANUALLY LOCK/UNLOCK THE DOOR. HAD ONE REPLACED AT $250 AND ANOTHER IS BEGINNING TO FAIL. CHILD WAS ABLE TO OPEN THE DOOR BEFORE THE VEHICLE WAS AT A STOP. REAR HATCH LOCK \"FLUTTERS\" AND LOCKS/UNLOCKS BY ITSELF EVEN AFTER VEHICLE IS TURNED OFF AND KEY OUT OF IGNITION. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10148663,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"01/13/2006","vin":"1B4HS28ZXYF","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER HAS BEEN TO DEALER TO HAVE RECALL WORK DONE AND WAS TOLD THAT THEY COULD NOT HELP. *TS ODI ASKED MANUFACTURER TO RESOLVE. CUSTOMER DID NOT RECEIVE NOTIFICATION LETTER. CUSTOMER PAID DEALER FOR THE REMEDY. 1/17/06 *RW *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10147301,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":1,"dateOfIncident":"08/13/2001","dateComplaintFiled":"01/09/2006","vin":"1B4HS28Z8YF","components":"STEERING,SUSPENSION,STRUCTURE","summary":"SEPTEMBER 13, 2001 MY HUSBAND CURTIS JOYNER WAS KILLED IN A CRASH IN HERNANDO, MS DUE TO POOR WHEEL BASE STRUCTURE AND POOR WHEEL BALANCE STRUCTURE OF DURANGO'S OF HANDLING CURVES, WAS STATED BY ACCIDENT RECONSTRUCTING CREW THAT'S WHAT CAUSED THE VEHICLE TO ROLLOVER IN CURVES. I HIRED ATTORNEY MCGRAW OF OLIVEBRANCH, MS; WHO LATER STATED HE DID NOT HAVE THE TIME TO PUT INTO THIS MATTER, BUT WAS CERTAINLY A GOOD CASE. I EMAILED DATELINE REGARDING THIS MATTER ALSO. I SAY ONE NIGHT ON THEIR SHOW WHERE THEY SHOWED HOW THE DURANGO'S DID NOT PASS THE CRASH IN CURVES OR ON THE ROAD. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10145707,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2005","dateComplaintFiled":"12/20/2005","vin":"1B4HS58Z02F","components":"ELECTRICAL SYSTEM","summary":"FIRE INVOLVING THE ELECTRICAL SYSTEM AND THE LEFT REAR TAIL LIGHT ASSEMBLY TO A 2000 DODGE DURANGO SUV. THE FIRE STARTED AFTER THE LOSS OF DASH BOARD LIGHTS WHILE THE VEHICLE WAS TRAVELING. 10 MINUTES AFTER THE CAR WAS STOPPED, THE FIRE APPEARS TO HAVE ORIGINATED IN THE LEFT REAR TAIL LIGHT ASSEMBLY OR THE WIRING CLOSE TO THE TAIL LIGHT. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10145259,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2005","dateComplaintFiled":"12/15/2005","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE LOCK UP. IN JUNE OF THIS YEAR MY VEHICLE WAS HAVING A LOSS OF OIL PRESSURE. THE DEALER REPLACED THE SENSOR SWITCH AND THEN FLUSHED THE ENGINE TWO TIMES. TWO DAYS AGO THE OIL PRESSURE GAUGE DROPPED AGAIN AND THE VEHICLE STOPPED WHILE I WAS DRIVING @ ABOUT 55 MILES PER HOUR. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10145003,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2005","dateComplaintFiled":"12/12/2005","vin":"1B4HS28NXYF","components":"VEHICLE SPEED CONTROL","summary":"DT: THE CONTACT STATED VEHICLE SUDDENLY ACCELERATED. HAS BEEN INVOLVED IN THREE ACCIDENTS AS A RESULT OF NOT BEING ABLE TO STOP THE VEHICLE. THE CONTACT'S FOOT WAS ON THE BRAKE PEDAL WITH THE PEDAL COMPLETELY DEPRESSED ALL THREE TIMES. THE POLICE WERE PRESENT AFTER ALL THREE ACCIDENTS, BUT NO REPORTS WERE TAKEN. THE INSURANCE COMPANY PAID FOR COSMETIC BODY DAMAGE REPAIRS TO THE VEHICLE AFTER THE ACCIDENTS. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP FOR INSPECTION OR DIAGNOSTIC TESTING. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10143746,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2005","dateComplaintFiled":"11/28/2005","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE CALIPER BOLTS. THIS IS A 2ND OCCURRENCE. I HAVE REPLACED THE FRONT BRAKE PADS AND ROTORS ON THE 2000 DURANGO IT WAS NOTED THAT ONE BOLT WAS MISSING ON THE LEFT SIDE AND THE 2ND WAS STRIPPED. ON THE RIGHT SIDE ONE WAS STRIPPED. ON THE PREVIOUS PAD REPLACEMENT ONE WAS STRIPPED. THE REPLACEMENT BOLTS DO NOT APPEAR TO HAVE ENOUGH THREAD LENGTH TO MAKE A SECURE CONNECTION. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10142955,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2005","dateComplaintFiled":"11/17/2005","vin":"2B3HD56J7YH","components":"STEERING","summary":"RACK & PINION WAS REPLACED 4/4/03...NORMAL NOISE SIGNALING A PROBLEM. ON 4/22/05, WHEN BACKING OUT OF MY GARAGE, THE RACK & PINION FAILED AGAIN AND THIS TIME BOTH TIRES WENT DIFFERENT DIRECTIONS. IF I HAD BEEN ON THE ROAD, I MIGHT HAVE BEEN KILLED...I HAD NO STEERING AT ALL. IT WAS EVEN HARD TO GET IT MOVED THE REST OF THE WAY OUT OF THE GARAGE TO GET IT TOWED, SINCE BOTH TIRES WERE FREE SPINNING. THE REPAIRMAN AT HOOVER CHRYSLER SAID HE HAD NEVER SEEN SUCH A FAILURE. MY HUSBAND CONTACTED CHRYSLER TO LET THEM KNOW OF OUR SECOND RACK AND PINION FAILURE AND THE POTENTIAL LIFE THREATENING SITUATION, AND THEIR RESPONSE WAS THAT WE SHOULD EXPECT PROBLEMS WHEN A CAR IS OLDER. WE DO NOT EXPECT LIFE THREATENING PROBLEMS! *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10142322,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2005","dateComplaintFiled":"11/09/2005","vin":"1B4HS28N1YF","components":"SUSPENSION","summary":"I TOOK MY 2000 DODGE DURANGO IN FOR ITS ANNUAL STATE INSPECTION. WHEN THE MECHANIC PUT THE CAR UP ON THE LIFT, THE TIRE FELL OFF. THE FAILURE WAS DUE TO AN UPPER BALL JOINT ISSUE. THE MECHANIC REPLACED THE UPPER AND LOWER BALL JOINTS AND REPLACED THE DAMAGED TIRE. DODGE CLAIMS THAT THEY WILL ONLY PAY FOR THE COST OF THE UPPER BALL JOINT AND WILL NOT REIMBURSE FOR THE LOWER JOINT, TIRE, OR LABOR. ALL PARTS ARE AVAILABLE FOR INSPECTION. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10141889,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2005","dateComplaintFiled":"11/07/2005","vin":"1B4HS28N5YF","components":"ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"VEHICLE KEPT FLOODING OUT AND WOULD NOT START OVER A MONTH PERIOD IN OCTOBER OF 2005. TAKEN TO A GARAGE TO BE FIXED. THE COMPUTER SHOWED NO PROBLEM. AFTER GETTING IT STARTED VEHICLE WOULD BE TAKEN HOME AND SAME PROBLEM REPEATED ITSELF. AFTER 3 TRIP TO GARAGE FOR SAME PROBLEM THE VEHICLES PCM(ENGINE CONTROL COMPUTER) HAS BEEN REPLACED. DEALER ADVISED THAT VEHICLE WAS 7000 MILES OVER THE 80000 MILE WARRANTY ON THAT PARTICULAR PART. THIS VEHICLE HAS HAD PROBLEM AFTER PROBLEM. FROM EXHAUST PROBLEMS TO TIMING CHAIN ASSEMBLERS FAILURE TO POWER DOOR LOCKS GOING OUT. I CAN NOT BELIEVE THAT CHRYLSER WAS NOT AWARE OF SOME OF THE PROBLEMS IN THE 200 DODGE DURANGO. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10141970,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2005","dateComplaintFiled":"11/07/2005","vin":"1B4HS28Z9YF","components":"POWER TRAIN","summary":"TRANSMISSION FAILURE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10140938,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2005","dateComplaintFiled":"10/27/2005","vin":"2B3HD46R9YH","components":"ENGINE AND ENGINE COOLING","summary":"I BOUGHT THE CAR WITH ONLY 75,000 MILES ON IT. I CHANGED THE OIL THE NEXT DAY AFTER PURCHASING. THEN 2 WEEKS AFTER THE CAR ENGINE SIZED ON ME WHILE DRIVING ON ROUTE 130 IN NEW-JERSEY. I TOOK IT TO THE MECHANIC ONLY TO REALIZE THAT IT WAS A SLUDGE PROBLEM AND THAT MY ENGINE WAS GONE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10139601,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2005","dateComplaintFiled":"10/13/2005","vin":"1B4HS28N6YF","components":"ENGINE AND ENGINE COOLING","summary":"LOSS OF OIL PRESSURE IN A 2000 DODGE DURANGO 4.7 LITER ENGINE. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10139517,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2004","dateComplaintFiled":"10/12/2005","vin":"","components":"SUSPENSION","summary":"FAULTY BALL JOINTS PUT ON VEHICLE, BY MANUFACTURER, AFTER WEAR SUV TIRES LEAN, ALSO CAUSES WHERE ON CONTROL ARMS. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10139035,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2005","dateComplaintFiled":"10/07/2005","vin":"1B4HS28Z2YF","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE HAS BEEN STALLING FROM STOPPED POSITION. ON THIS DATE, I TRIED TO PULL OUT INTO TRAFFIC, BUT MOTOR STALLED. ALMOST CAUSED A COLLISION. I HAD MY TWO CHILDREN IN THE VEHICLE. SO FAR, I HAVE REMOVED AND CLEANED THROTTLE BODY. INSTALLED NEW SPARK PLUGS (CORRECT GAP). REMOVED AND CLEANED PCV VALVE. AIR FILTER IS A K&N AND IS CLEAN AND OILED. DISTRIBUTOR, ROTOR, CAP AND PLUG WIRES ALL ONLY HAVE 20K MILES ON THEM. CHECK ENGINE LIGHT HAS NEVER COME ON. COMPUTER IS NOT SHOWING ANY CODES. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10139940,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2005","dateComplaintFiled":"10/07/2005","vin":"","components":"SUSPENSION","summary":"CONSUMER HEARD A NOISE COMING FROM VEHICLE WHEN TURNING LEFT. THE CONSUMER HAD A MECHANIC INSPECT THE VEHICLE AND WHEN HE REMOVED THE WHEEL THE HUB FELL IN HIS HAND IN SEVERAL PIECES. *TS *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10138881,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2005","dateComplaintFiled":"10/06/2005","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"I HAVE HAD TO TAKE MY 2000 DURANGO IN 3 TIMES TO HAVE THE LOCKS REPAIRED. ALL 3 HAVE MADE LOUD NOISES WHEN TRYING TO LOCK ONCE THE VEHICLE IS IN MOTION. TWO OF THE LOCKS WERE SO BAD THAT YOU COULDN'T OPEN THE DOOR. I AM JUST WAITING FOR THE FOURTH ONE TO GO OUT.*JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10133135,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2005","dateComplaintFiled":"09/29/2005","vin":"1B4HS28N9YF","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"DT: THE CONTACT BOUGHT A USED TRUCK 10 MONTHS AGO. SHE HAD A LOT OF PROBLEMS WITH THE VEHICLE. ON 8-15-05 SHE HIT SOME SPEED BUMPS GOING OVER A BRIDGE AND SHE COULD NOT STEER THE VEHICLE. A MECHANIC TOLD HER THE LEFT LEAF SPRING BROKE. SHE BROUGHT IT BACK TO THE DEALER BECAUSE OF ELECTRICAL PROBLEMS, AND THE WHOLE FRONT END SQUEAKED. SHE WENT TO A DODGE DEALER, AND THEY TOLD HER THERE WAS A RECALL ON THE BALL JOINTS. SHE DID HAVE THE BALL JOINTS FIXED. *AK WHILE DOING RESEARCH THE CONSUEMR NOTICED THAT THERE HAVE BEEN NUMEROUS RECALLS FOR THE 2000 DODGE DURANGO 5.9L ENGINE. THE COSNUERM HAS EXPERIENCED PROBLEM WITH HER VEHICLE SIMILAR TO THOSE RECALLED ON THE 5.9L ENGINE DURANGO. THE CONSUMER HAS EXPERIENCED PROBLEM LIKE THE SUSPENSION MAKING NOISE, ANTITHEFT SYSTEM CANNOT BE SHUT OFF ONCE ACTIVATED. FRONT A/C FAN MAKES NOISE, THE DRIVER'S SIDE POWER SEAT SEAT RATTLES/CLICKS IN UPRIGHT POSITION, FRONT AXLE NOISE DURING ACCELERATION, THE BATTERY DIED THREE TIMES, REAR LEAF SPRINGS MADE NOISE. FRONT HEADLIGHT DIDN'T WORK DUE TO A CORRODED 12V WIRE TO THE RIGHT OF THE HEADLIGHT. THE BRAKES, ROTOS, BELT AND TENSIONER HAD TO BE REPLACED. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10138048,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2005","dateComplaintFiled":"09/28/2005","vin":"1B4HS28N8YF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"DT: 2000 DODGE DURANGO. THE CONSUMER HAD A PROBLEM FIXED TWICE. THE CONSUMER WENT TO HAVE THE PROBLEM FIXED FOR THE THIRD TIME, AND THE MECHANIC SHOP TOLD HER THAT THEY CONTACTED CHRYSLER, AND CHRYSLER TOLD THE MECHANIC SHOP THIS WAS A VERY COMMON PROBLEM. THE PROBLEM WAS A CLUSTER FOR THE DASHBOARD. THE CONSUMER STATED THE ENGINE REVVED VERY LOUDLY JUST SITTING STILL. ALSO WHILE DRIVING, AND EVEN IN CRUISE CONTROL. CHRYSLER SAID ALL THEY COULD DO WAS PUT A NOTE IN CONSUMER'S FILE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10138788,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/25/2002","dateComplaintFiled":"09/13/2005","vin":"1B4HS28Z8YF","components":"SUSPENSION","summary":"FATAL ONE VEHICLE ACCIDENT OCCURRED ON JANUARY 25, 2002 INVOLVING THE 2000 DODGE DURANGO RT. CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A TREE.*MR THE MOTHER OF THE DECEASED RECEIVED A RECALL ALMOST THREE YEARS AFTER THE ACCIDENT ON THE UPPER BALL JOINTS. SHE BELIEVES THAT THE BALL JOINTS IN HER SON'S VEHICLE MAY HAVE BEEN DEFECTED AND CAUSED HIM TO LOSE CONTROL OF HIS VEHICLE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10135881,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"09/08/2005","vin":"1B4HS28Z6YF","components":"POWER TRAIN","summary":"DT: THE CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. WHILE DRIVING THE CONSUMER COULD FEEL THE VEHICLE PULSATE. THE VEHICLE WOULD ACT AS IF IT WAS KICKING IN AND OUT OF GEAR. THE PROBLEM IS WITH A BAND THAT IS BREAKING OFF BECAUSE THE LINING HAS DETACHED. THE PROBLEM STARTED IN JANUARY 2005. WHEN THE CONSUMER TOOK THE VEHICLE TO A DEALERSHIP THEY HAD TO REBUILD THE WHOLE TRANSMISSION. *AK *MR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10135182,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2005","dateComplaintFiled":"09/02/2005","vin":"","components":"TIRES","summary":"IN MARCH OF 05 I PURJUST 4 NEW 275/45/20 GOODYEAR TIRES FROM PRO TINT CUSTOM WHEELS. BY AUG.6,05 I WAS ON THE HIGHWAY I HAD MY RIGHT FR. TIRE HAD A BLOW!! I HAD THE TRUCK TOW TO PRO TINT TOCK. AND TO SEE IF THERE WAS ANY REASON FOR IT?AND THEY DIDN'T PURJUST A NEW TIRE. RIGHT AT 2 WEEK FROM THAT DAY MY WIFE & SON WERE TAVLING ON THE HIGHWAY AND HAD A BLOW OUT! THANK GOD THEY DID NOT FLIP OVER THIS TIME IT WAS ON LEFT RW.THIS TIME I HAD IT TOW TO GEMINI AREA SALES REPRESENTATIVE OF GOODYEAR TIRES . BUT BE FORE I HAD THE TRUCK TOW TO HIS SHOP I HAD TALK TO HIM OVER THE TELEPHONE AND TOLD HIM ABOUT THE PROBLEM I WAS HAVING WITH THE TIRES. [HE SAID THAT HE WAS GOING TO TAKE A LOOK AT THEM AUG.28,05 FIRST OF ALL HE WAS NOT PRESENT SO ASK A ONE OF THE OTHER HELPER BY THE NAME OF JACK ? DID MR. DAN TAYLOR IN FORM HIS WORKER ABOUT MY PROBLEM! HE SAY KIND OF SO THEY STARTED ON THAT AT11;43 AND THEY DID NOT FINSH UNTIL 3;45 AND WHEN IT TOOK THE PERSON TO TELL ME ALL HE COULD FIND WAS A TINY PIECE OF RUSTED PIN THAT COULD HAVE EASLY GOTTEN IN THERE WOW BEING TOW IT IS THE SIZE OF A TIP OF A PIN THAT YOU COULD NOT HARDLY SEE I TOLD HIM YOUR KIDING ME RIGHT I SAID IT TOOK YOU 3 AND ONE HALF OF A HOUR !! AND THAT IS ALL YOU COULD FIND AND HE GOES ON ABOUT ALL THAT MIGHT BE ONE OF THE REASON THEN HE SAYS MY AIR MIGHT HAVE BEING LOW ,AS HE WENT BACK TO FINCH WORKING ON MY TIRE THE OTHER WORKER COME TO ME AND SAID I HAD BAD VOW TEM AND I SAID IF THAT WAS THE CASE WITH THE TRUCKS WEIGTH AND ANY MOVEMENT THE TIRE WOULD HAVE HAD A LOW TIRE THAT WOULD BE VERY EASY TO SEE THAT ONE THING ONE ALWAY DO FOR THE SAFTY OF MY FAMILY. SO I JUST ASK, WHEN IS MR. TAYOR DUE BACK AND THE MAN SAID HE WILL BE BACK THE FOLLOWING DAY SO I MADE A CALL TO MR. TAYLOR AND I DID TELL HIM ABOUT THE PROBELM I HAD WITH THE OTHER PERSON AND COULD HE HELP ME!! AND HE SAID I NEED TO CALL CIN,OHIO GOOD BYE . NOT SO NICE!!!!!!!!!","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"EAGLE GT","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10135209,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2005","dateComplaintFiled":"09/02/2005","vin":"1B4HS28NXYF","components":"SUSPENSION","summary":"POPPING NOIZE AND SENSATION IN REAR END PREVIOUSLY, TODAY ON HIGHWAY POPPED AND THEN 3/4 MILE LATER POPPED AND THEN STARTED VIBRATING AND MAKJNG CONTINUOS POPPING. CATASTROPHIC REAR END CARRIER AND AXLE CAME APART","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10135036,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2005","dateComplaintFiled":"09/01/2005","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"DT: THE CONTACT STATED TWO WEEKS AGO MADE AN APPOINTMENT TO HAVE RECALL REPAIR WORK DONE. THE DEALER DID NOT REALLY WANT TO MAKE AN APPOINTMENT BECAUSE THE CONTACT HAD NOT BOUGHT THE CAR THERE, BUT DID SO. TWO WEEKS AGO, SHE TOOK VEHICLE TO THE DEALER AND SPOKE TO AN INDIVIDUAL WHO TOLD HER THAT THE PARTS HAD BEEN THERE, BUT THEY RAN OUT OF THEM AGAIN, AND THE PARTS HAD BEEN SENT TO THE ORIGINAL DEALER.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10132119,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2005","dateComplaintFiled":"08/09/2005","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"DT: CONTACT STATED ON 8-9-05 RECEIVED A RECALL CONCERNING THE BALL JOINTS ON 2000 DODGE DURANGO. EIGHT MONTHS AGO WHEN SHE HEARD ABOUT THE RECALL SHE CALLED THE GARAGE, AND THEY TOLD HER THEY WERE OUT OF THE PARTS AND WOULD CALL HER BACK IN A FEW WEEKS. THEY WENT ON TO SAY IT WAS NOT SERIOUS AND SHE DID NOT NEED TO BE CONCERNED. AFTER ONE MONTH SHE CALLED THEM BACK, AND THEY SAID THEY HAD THE PARTS BUT MISSED CONSUMER'S NAME, AND WERE CURRENTLY OUT OF THE PARTS AGAIN. THEY WOULD CALL CONSUMER BACK WHEN THE PARTS CAME IN. THEY NEVER CALLED CONSUMER BACK. CONSUMER CALLED THE MANUFACTURER ON 8-9-05, AND THEY SAID TO USE A DIFFERENT DEALERSHIP. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10118940,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2005","dateComplaintFiled":"08/01/2005","vin":"1B4HS28N4YF","components":"SUSPENSION","summary":"THE CONSUMER RECEIVED RECALL CAMPAIGN NOTICE 04V596000 IN DECEMBER 2004 AND CONTACTED THE DEALERSHIP. THE DEALER INDICATED THAT THERE WERE NO PARTS AVAILABLE FROM MANUFACTURER FOR REPAIRS. THE DEALERSHIP WAS UNABLE TO TELL THE CONSUMER WHEN THE PARTS WOULD BECOME AVAILABLE. *AK *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10130906,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2005","dateComplaintFiled":"08/01/2005","vin":"1B4HS28N4YF","components":"SUSPENSION,EQUIPMENT","summary":"I RECENTLY RECEIVED A RECALL NOTICE FROM DAIMLERCHRYSLER FOR THE UPPER BALL JOINTS IN MY 2000 DODGE DURANGO. I CONTACTED THE COMPANY TO FIND OUT HOW TO HAVE MY CAR FIXED AS THERE IS NO DEALERSHIP WHERE I LIVE. I LET THEM KNOW I LIVED IN KETCHIKAN, ALASKA. THE WOMAN I SPOKE WITH TOLD ME TO CONTACT THE JUNEAU DEALERSHIP AS IT WAS THE CLOSEST TO ME. I CONTACTED THE JUNEAU DEALERSHIP WHO TOLD ME THAT HE COULD SEND ME THE PARTS FROM JUNEAU AND I COULD HAVE THE LABOR DONE IN KETCHIKAN, SENDING HIM THE BILL FOR THE LABOR, WHICH I WOULD BE REIMBURSED FOR AN ALLOTTED AMOUNT OF MONEY. I AGREED, BUT HE NEEDED TO FIND OUT IF HE COULD SEND ME BOTH BALL JOINTS, AS I HAD ONE BALL JOINT REPLACED IN AUGUST OF 2004, WITHOUT BEING REIMBURSED BY DAIMLERCHRYSLER. TODAY, AUGUST 1, 2005, THE GENTLEMAN FROM THE JUNEAU DEALERSHIP CALLED TO TELL ME THAT I SHOULD HAVE BOTH BALL JOINTS REPLACED, BUT THAT HE COULD NO LONGER SEND ME THE PARTS BECAUSE DAIMLERCHRYSLER HAD CONTACTED HIM AND NOW PROHIBITED HIM FROM DOING RECALLS IN THIS FASHION AS IT WAS DEEMED FRAUDULENT. I DIRECTLY CONTACTED DAIMLERCHRYSLER AND SPOKE WITH THE SUPERVISOR \"KATHERINE\" WHO STATED THAT I HAD TO TAKE MY CAR TO SEATTLE OR JUNEAU TO A DEALERSHIP FOR THE RECALL OR THEY WOULD NOT PAY TO FIX IT. I TOLD HER I LIVED ON AN ISLAND AND COULD NOT AFFORD TO PAY THE FERRY FEE TO DO THAT OR GO WITHOUT ANY TRANSPORTATION FOR AN EXTENDED PERIOD OF TIME. SHE SAID THEY COULD NOT COMPENSATE ME FOR TRANSPORTATION AS IT WAS NOT PART OF THE RECALL AND THAT THEY WERE NOT RESPONSIBLE FOR MY LIVING ON AN ISLAND, BUT THAT I HAD TO HAVE THE RECALL DONE BECAUSE IT WAS A SAFETY ISSUE. I TOLD HER I DIDN'T WANT THEM TO PAY FOR MY VEHICLE BEING TRANSPORTED, I JUST WANTED THEM TO SEND THE PARTS AS I HAD BEEN TOLD WOULD HAPPEN SO I COULD HAVE IT FIXED. SHE STATED THAT SHE HAD NO AUTHORITY TO OVERRIDE THE DECISION ABOUT THE JUNEAU DEALERSHIP. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"1994","productMake":"DODGE","productModel":"SPORT UTILITY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10130909,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2005","dateComplaintFiled":"08/01/2005","vin":"1B4HR28Y7YF","components":"ENGINE AND ENGINE COOLING","summary":"I OWN A 2000 DODGE DURANGO 2WD WITH 63000 MILES ON IT. THE ENGINE IS HAVING TO BE REPLACED. I WAS TOLD IT IS BECAUSE OF NOT HAVING OIL CHANGED, BUT I HAVE RECEIPTS THAT SHOW THE OIL WAS CHANGED REGULARLY. THIS IS VERY COSTLY AND I HAVE HEARD THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM. THE SERVICE TECHNICIAN DESCRIBED THE ENGINE HAS BEING FULL OF SLUDGE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10130515,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2005","dateComplaintFiled":"07/28/2005","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"DAIMLER/CHRYSLER DID A RECALL ON THE UPPER BALL JOINTS ON SOME DODGE DURANGOS. I HAVE HAD MY BALL JOINTS REPLACED TWO TIMES, THE FIRST TIME WAS THE SUMMER OF 2004, BEFORE THE RECALL HAPPENED, THEN AGAIN IN DEC 2004 WHEN THE RECALL WAS ANNOUNCED. TO MY UNDERSTANDING WHEN YOU REPLACE BALL JOINTS UPPER & LOWER SHOULD BE REPLACE TOGETHER BECAUSE THEY ARE ONE COMPONENT AS WITH THE CONTROL ARMS ALSO. AS AN RESULT OF NOT BEING REPLACED AT THE SAME TIME IT CAUSED DAMAGE TO MY SUV. I AM GOING TO DISPUTE THIS WITH THE MAKERS OF THE DODGE DURANGO, BECAUSE THESE COMPONENTS WORK TOGETHER,ONE GOING BAD CAUSES THE OTHER ONES TO GO BAD ALSO, THEY SHOULD HAVE REPAIRED THE UNIT CORRECTLY INSTEAD OF TAKING THE CHEAP WAY OUT. I WAS TOLD BY AN REPAIR SHOP THAT WHEN THE DEALER REPLACED THE BALL JOINTS THEY ALSO SHOULD REPAIRED THE CONTROL ARMS, WHICH DID NOT HAPPEN. THE DEALER WANTS TO CHARGE ME FOR SOMETHING THAT THEY SHOULD HAVE DONE I THE FIRST PLACE. I AM VERY DISAPPOINTED WITH THE MAKERS OF THIS SUV. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10129322,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2005","dateComplaintFiled":"07/19/2005","vin":"1B4HS28N0YF","components":"ENGINE AND ENGINE COOLING","summary":"A BOLT HEAD SHEERED OFF OF THE EXHAUST LINE/MANIFOLD CONNECTION CAUSING AN AUDIBLE EXHAUST LEAK NEAR THE MANIFOLD. THE DEALER IS CHARGING $245 TO REPAIR THE BOLT INCLUDING THE TAPPING (REMOVAL) OF THE BOLT AND ITS REPLACEMENT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10130181,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2005","dateComplaintFiled":"07/15/2005","vin":"","components":"SUSPENSION","summary":"2000 DODGE DURANGO DEVELOPED PROBLEMS WITH THE UPPER BALL JOINTS.***NO ANSWER REQUIRED***. *MR THE CONSUMER WAS TOLD THE LOWER BALL JOINTS WERE BAD AND BEYOND LOCAL SAFETY INSPECTION SPECIFICATIONS. THE MECHANIC STATED THE LOWER BALL JOINTS WERE CAUSED BY THE UPPER BALL JOINTS BEING OUT SO BADLY THAT THE VIBRATION CAUSED EXCESSIVE WEAR. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10128727,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2004","dateComplaintFiled":"07/14/2005","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"IN 2004 I TOOK MY VEHICLE TO MY MECHANIC TO CHECK MY FRONT DRIVERS DOOR LOCK AND RIGHT BACK PASSENGER DOOR LOCKS. THEY ARE MAKING LOUD SCREECHING NOISES WHEN THEY TRY TO LOCK OR UNLOCK. HE TOLD ME HE CONTACTED DODGE AND IT WAS VERY EXPENSIVE TO REPAIR, BUT WHAT SURPRISED ME MOST EAS THAT THE DEALER HE SPOKE TO WAS WELL AWARE IOF THE PROBLEM AND NOT SURPRISED TO HEAR OF THE PROBLEM. DUE TO THE COST THE DOORS WERE NOT REPAIRED. NOW ALL DOORS EXCEPT THE BACK LEFT PASSENGER DOOR SCREECH LOUDLY AND EITHER DO NOT LOCK AT ALL OR STAY LOCKED. WHEN I BROUGHT MY VEHICLE IN TO HAVE A RECALL ON THE BALL JOINTS REPAIRS THEY TOLD ME MY DOORS WEREN'T THE WORST THEY HAD HEARD AND THEY WOULD GET WORSE. I DON'T UNDERSTAND HOW DEALERS CAN KNOW THIS PROBLEM EXISTS AND NOTHING BE DONE BY DODEGE TO FIX THE DOOR LOCKS. IT'S REALLY SAD THAT AT ANYTIME SOMEONE CAN JUST OPEN MY CAR AND EVEN WORSE, I HAVE 2 SMALL CHILDREN IN MY CAR WITH ME ALL THE TIME AND IF WE EVER HAD AN EMERGENCY, THEY COULD EITHER BE LOCKED IN THE CAR OR THEY COULD FALL OUT SINCE SOME DOORS DON'T LOCK AT ALL.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10129146,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/13/2003","dateComplaintFiled":"07/08/2005","vin":"1B4HR28Z6YF","components":"SUSPENSION","summary":"CONSUMER IS REQUESTING REIMBURSEMENT FOR DAMAGES RESULTING FROM AN ACCIDENT IN THE 2000 DODGE DURANGO.*MR THE VEHICLE FRONT WHEEL BEARING FAILED AND RESULTED IN AN ACCIDENT IN WHICH THE CONSUMER WAS INJURED. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10127795,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2004","dateComplaintFiled":"07/07/2005","vin":"","components":"SERVICE BRAKES, AIR","summary":"I HAVE HAD MY FRONT BRAKES REPAIRED 3 TIMES IN THE LAST 6 MONTHS AND THE ARE OUT AGAIN MY GRAND CARAVAN ONLY HAS 67,000 MILES AND IS A 2000 I ALSO HAVE TO REPAIR MY INGNITION ON SOME THING BECAUSE IT DOES NOT KICK OVER AND I REPLACED THE RELAY FUSE AND THATS NOT THE PROBLEM. I SHOULD NOT BE HAVING THESE PROBLEMS OUT OF SUCH A NEW CAR THATS NOT DROVEN THAT MUCH. I ALSO HAVE TO GET THE REAR BRAKES DONE BECAUSE THERE GOING OUT TO. PLEASE HELP. THANK YOU MS UDARBE","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10127090,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2003","dateComplaintFiled":"06/29/2005","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"DOOR LOCK ON DRIVERS DOOR FAILED, HAS BEEN REPLACED 2 TIMES.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10127091,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2005","dateComplaintFiled":"06/29/2005","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"BEGAN GETTING HOT DURING SUMMER WITH A/C ON: COMPLET RADIATOR FLUSH AND FILL AT DODGE DEALER, WATER PUMP FAILURE, REPLACED, SAME PROBLEMS, NOW HIGH PRESSURE HOSE BLOWN, NOT CIRCULATING COOLANT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10126216,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2005","dateComplaintFiled":"06/22/2005","vin":"","components":"SUSPENSION","summary":"DT: CONSUMER HAD TO HAVE LEFT UPPER BALL JOINTS REPLACED AND PAID OUT OF POCKET. THEN, A RECALL NOTICE AS ISSUED FOR THE LEFT AND RIGHT UPPER BALL JOINTS. DEALER REIMBURSED CONSUMER FOR THE UPPER BALL JOINTS BUT NOT FOR THE WHEEL ALIGNMENT. AFTER GETTING THE RECALL HAD TO TAKE IT IN TO HAVE THE RIGHT SIDE FIXED. REPLACED THE PARTS, BUT DID NOT DO THE ALIGNMENT WHICH WAS INCLUDED IN THE RECALL. FILED A COMPLAINT PREVIOUSLY ON MAR 22, 2005 AND STILL HASN'T HEARD ANYTHING. ODI 10114468. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10124144,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2004","dateComplaintFiled":"06/03/2005","vin":"2B3HD46R5YH","components":"ENGINE AND ENGINE COOLING","summary":"WE PURCHASED OUR 2000 DODGE INTREPID 2.7L WITH 92,936 MILES. IT SEEMS AS THOUGH ONCE WE HIT 100,000 MILES THEN THE CAR TURNED TO JUNK. A BLOWN ENGINE! WE'VE BEEN AROUND AND AROUND WITH OUR OHIO ATTORNEY GENERALS OFFICE AND DAIMLER CHRYSLER WITH NO LUCK! SEVERAL DIFFERENT MECHANICS HAVE TOLD US THAT AFTER 100,000 MILES THE INTREPID IS JUNK! WE CAN'T EVEN PURCHASE A NEW ENGINE BECAUSE THE JUNK YARD HAS BEEN OUT OF THEM AND CAN'T KEEP THEM IN STOCK BECAUSE OF HIGH DEMAND AND EVEN THE DEALERSHIP SAID THAT THERE IS A BACK LOG OF ORDERS FOR ENGINES. NOW IF THIS DOESN'T TELL YOU THERE'S A PROBLEM, I DON'T KNOW WHAT DOES. THE LAST MECHANIC SAID HE WAS PRETTY SURE THERE WAS A CLASS ACTION LAWSUIT TAKING PLACE IN REGARDS TO THE 2.7 L ENGINES. IF YOU HAVE ANY INFORMATION, WE'D APPRECIATE IT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10123970,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2005","dateComplaintFiled":"06/02/2005","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"EXCESSIVE LOWER BALL JOINT WEAR I RECENTLY HAD THE UPPER BALL JOINT REPLACED THROUGH A RECALL WITH DODGE. DURING THE STATES ANNUAL INSPECTION THE LOWER BALL JOINT SHOWED EXCESSIVE WEAR AND FAILED THE STATE INSPECTION. THE TRUCK ONLY HAS 62,000 MILES ON IT AND NEARLY ALL ON PAVED ROADS. THE CONDITION THAT SUPPOSEDLY CAUSED THE RECALL FOR THE UPPER BALL JOINT IS THE SAME FOUND IN THE LOWER BALL JOINT. ADDITIONALLY, THERE IS NO GREASE FITTING TO ALLOW FOR GREASE TO BE ADDED AS NECESSARY.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10124017,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/18/2005","dateComplaintFiled":"06/02/2005","vin":"1B4HR28Z2YF","components":"AIR BAGS","summary":"FAILURE OF FRONT AIRBAGS AT APPROXIMATELY 40-45 MPH.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10122472,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2005","dateComplaintFiled":"05/31/2005","vin":"1B4HS28Z2YF","components":"STEERING","summary":"POWER STEERING SUDDENLY WENT OUT. YESTERDAY AFTERNOON I HAD MY 95 YR OLD MOTHER, 2 YR OLD GRANDSON, SON AND SISTER UP ON GRIZZLY PEAK IN BERKELY AND THE POWER STEERING WITHOUT PRIOR SIGNS JUST ALL OF A SUDDEN DID NOT FUNCTION. I CALLED CHRYSLER 24 HR HELP AND THEY SEND A FLAT BED TOLL TRUCK. MY 2000 DURANGO WITH 44,300 MILES WAS TOWED TO CONNELL CHRYSLER JEEP DODGE IN OAKLAND.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10121924,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2005","dateComplaintFiled":"05/23/2005","vin":"1B4HS28Z8YF","components":"PARKING BRAKE","summary":"I HAVE A CONCERN REGARDING FRONT AND BACK BREAKS. YOU HEAR CLICKING NOISE. WE HAVE GOT THEM CHANGE THREE TIMES THIS YEAR.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10121171,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2002","dateComplaintFiled":"05/17/2005","vin":"1B4HR28Y7YF","components":"ENGINE AND ENGINE COOLING","summary":"DT: THE OIL PRESSURE FAILED WHILE DRIVING ON THE FREEWAY. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER AND HAD THE OIL PUMP REPLACED THREE TIMES. BOTH HEADS HAVE BEEN REPLACED. THE SLUDGE HAS BEEN CLEANED OUT, AND THE ENGINE STILL HAD NO OIL PRESSURE. NO LEAKS HAVE BEEN NOTICED. THE VEHICLE CAN BE DRIVEN FOR ABOUT 3 MILES, AND THEN THE OIL PRESSURE WILL DROP. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10120861,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2005","dateComplaintFiled":"05/13/2005","vin":"1B4HS28Z8YF","components":"POWER TRAIN","summary":"CHRYSLER HAS HAD NUMEROUS PROBLEMS WITH THE TRANSMISSION ON THE DURANGO AND DAKOTA WITH THE TORQUE CONVERTER OVERHEATING CAUSING THE TRANSMISSION TO NOT SHIFT PROPERLY OR AT ALL. A SIMPLE FIX WOULD BE FOR CHRYSLER TO INSTALL AN ADEQUATE OIL COOLER. THIS IS A VERY COMMON PROBLEM WITH DODGE VEHICLES AND THE COMPANY IS WELL AWARE OF THE PROBLEM. NOW MY VEHICLE AT 94,000 WITH ALL SERVICES DONE PROPERLY AND ON TIME ACCORDING TO THE MANUFACTORER IS COSTING ME $1500.00 TO FIX. WHEN I ASKED THE SERVICE MANAGER WHY CHRYSLER HAS NOT HAD A RECALL FOR THIS PROBLEM HIS RESPONSE WAS BECAUSE IT WOULD COST $1100 PER VEHICLE TO FIX. SOMETHING SHOULD BE DONE TO LET OTHER CONSUMERS KNOW ABOUT THE PROBLEM. IF I WOULD HAVE KNOWN THERE WAS A PROBLEM WITH OVERHEATING I COULD HAVE HAD ANOTHER COOLING SYSTEM INSTALL FOR LESS THAN $100.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10120792,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/11/2005","dateComplaintFiled":"05/12/2005","vin":"1B4HS28Z5YF","components":"VISIBILITY","summary":"RECHARGE AIR CONDITIONER. WOULD NOT HOLD FREON FOR A MONTH. DIANOSTICS FROM MECHANIC STATING FREON LEAKING FROM VAPORIZER INSTALLED IN DASH OF VEHICLE CAUSING FREON TO LEAK INTO THE CABIN DEPT. OF VEHICLE. VAPORIZER REPLACED AND HAVE DEFECTIVE PART","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10119777,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2005","dateComplaintFiled":"05/04/2005","vin":"1B48S28N3YF","components":"LATCHES/LOCKS/LINKAGES","summary":"SENT THE FOLLOWING COMPLAINT TO DAIMLERCHRYSLER: POWER LOCK FAILURE ON DRIVER AND PASSENGER DOORS, KNOW OF SAME EXACT ISSUE WITH ANOTHER 2000 DODGE DURANGO OWNER. DC RESPONSE: I REGRET YOUR DISSATISFACTION AND APPRECIATE THE TIME AND EFFORT YOU TOOK TO BRING THIS MATTER TO MY ATTENTION. COMMENTS LIKE YOURS ARE ONE WAY TO LEARN OF PROBLEMS THAT MAY DEVELOP AND IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS. UNFORTUNATELY, WE ARE UNABLE TO OFFER ASSISTANCE IN THIS MATTER AS THE VEHICLE HAS EXCEEDED THE TIME AND MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY. I ALSO SEE THAT YOU DO NOT HAVE A SERVICE CONTRACT FOR COVERAGE. MY RESPONSE: IN REGARD TO YOUR REPLY, THIS DOES NOT SATISFY ME. IT SOUNDS AS THOUGH YOU REALLY DON'T CARE.... YOU DID STATE: \"IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS...\" WELL, THIS IS SOMETHING I WANT IMPROVED ON THE VEHICLE THAT I NOW HAVE. IS THERE ANY WAY TO APPEAL THIS? WHAT IS THE PROCESS I NEED TO GO THROUGH TO GET THIS TAKEN CARE OF? PLEASE DO NOT REITERATE THE LACK OF WARRANTY. DC REPLY: I RECEIVED YOUR EMAIL. I REGRET THAT YOU WERE NOT SATISFIED BY MY PRIOR EMAIL AND HAVE DOCUMENTED YOUR FEEDBACK. UNFORTUNATELY, YOUR EMAIL DOES NOT CONTAIN ANY INFORMATION THAT WOULD CAUSE A CHANGE IN THE PREVIOUS DECISION. THEREFORE, YOUR REQUEST MUST AGAIN BE RESPECTFULLY DECLINED. WE ALSO DO NOT HAVE AN APPEAL PROCESS AND THIS IS THE FINAL DECISION OF DAIMLERCHRYSLER. ANY FUTURE COMMUNICATION RELATED TO THIS ISSUE WILL BE RETAINED IN CORPORATE RECORDS. IF AT SOME FUTURE DATE WE CAN BE OF ASSISTANCE TO YOU, IN SOME OTHER AREA, PLEASE LET US KNOW.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10120388,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2005","dateComplaintFiled":"04/29/2005","vin":"1B4HS28Z7YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO SAFETY RECALL FOR UPPER BALL JOINTS.***NO ANSWER REQUIRED***. *MR THE CONSUMER SENT IN RECEIPTS THAT TOTALED 1,336.55, HOWEVER THE MANUFACTURER SENT THE CONSUMER A CHECK FOR 319.32. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10118649,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2005","dateComplaintFiled":"04/28/2005","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"I HAVE A 2000 DODGE DURANGO R/T WITH FACTORY 17\" WHEELS. IT WAS PURCHASED FROM RUSNAK DODGE IN PASADENA, CALIFORNIA WITH THOSE WHEELS ON IT. AFTER SEVERAL YEARS OF POOR BRAKING EXPERIENCE, WITH THE ABS SYSTEM ACTIVATING PREMATURELY, AND SEVERAL TIMES AT THE DEALERSHIP WITHOUT A FIX, A MECHANIC ACCIDENTALLY DISCOVERED THE PROBLEM. THERE IS NO AVAILABLE SELECTION IN THE SOFTWARE OF THE ON BOARD COMPUTER TO ALLOW FOR 17\" WHEELS. ALL OF THE SELECTIONS ARE FOR THE 15\" WHEELS THAT COME ON THE STANDARD MODEL. THE DEALERSHIP WAS ABLE TO CORRECT THE PROBLEM BY MEASURING THE CIRCUMFERANCE OF MY TIRES, CALCULATING HOW MANY TIMES THEY ROTATE IN A MILE, AND CREATING A SETTING FOR THE 17\" WHEELS. THE VEHICLE STOPS FAR BETTER NOW. I AM CONCERNED ABOUT OTHER DRIVERS WHO WOULD HAVE NO WAY TO KNOW THIS, BECAUSE I AM A 27 YEAR VETERAN FIRE DEPARTMENT CAPTAIN AND PARAMEDIC, AND RESPOND TO TRAFFIC COLLISIONS QUITE REGULARLY.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10119099,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2005","dateComplaintFiled":"04/25/2005","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING A LOUD NOISE WAS PRODUCED. THE DEALER STATED REAR UPPER BALL JOINTS FAILED, AND NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10116675,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2004","dateComplaintFiled":"04/09/2005","vin":"1B4HS28N9YF","components":"STEERING,SUSPENSION","summary":"BALL JOINTS WORE OUT LEADING TO STRESS AND SUBSEQUENT BREAK OF TIE ROD, BALL JOINTS WERE REPLACED DUE TO RECALL, TIE ROD REPAIRED AT OWNERS EXPENSE, WAS TOLD ONE DID NOT RELATE TO THE OTHER . *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10117497,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2003","dateComplaintFiled":"04/06/2005","vin":"1B4HS28N4YF","components":"STEERING","summary":"CONSUMER COMPLAINED ABOUT ONGOING PROBLEMS WITH INTERMITTENT /MOMENTARY POWER STEERING LOSS WHILE DRIVING. THE POWER STEERING PUMP WAS REPLACED FOUR TIMES WITHIN 16,227 MILES. MECHANIC WAS UNABLE TO LOCATE THE PROBLEM. MANUFACTURER WAS NOT NOTIFIED AT THIS TIME.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10117479,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2004","dateComplaintFiled":"04/05/2005","vin":"","components":"SUSPENSION","summary":"CONSUMER RECEIVED A RECALL FOR THE UPPER BALL JOINTS, AND HAS NOT BEEN ABLE TO HAVE THE VEHICLE REPAIRED SINCE THE DEALER HAD NOT RECEIVED THE PARTS FROM THE MANUFACTURER. THERE WAS A FOUR MONTH WAITING LIST. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10117360,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2005","dateComplaintFiled":"04/04/2005","vin":"1B4HS28Z4YF","components":"VEHICLE SPEED CONTROL","summary":"RECALL 04V200000 CONCERNING THROTTLE CONTROL CABLE. DEALER REFUSED TO HONOR MANUFACTURER'S RECALL NOTICE. DEALER INSISTED THAT CONSUMER TAKE VEHICLE TO THE DEALER FROM WHICH THEY PURCHASED THEIR VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10116002,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/01/2005","dateComplaintFiled":"03/29/2005","vin":"","components":"SEATS","summary":"(1) I LOADED SOME WOOD IN THE BACK OF MY DURANGO. (2) AS I WAS BRAKING TO A STOP, THE REAR SEAT COLLAPSED FORWARD, PINNING MY CHILD IN HER CAR SEAT AGAINST THE BACK OF THE SEAT IN FRONT OF HER. (3) NOTHING. I JUST UNLOADED THE MATERIAL I WAS CARRYING AND LEFT IT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10116946,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2004","dateComplaintFiled":"03/28/2005","vin":"1B4HS38N12F","components":"SUSPENSION","summary":"RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR: CONSUMER WAS UNABLE TO GET THE DEALER TO HONOR THIS MANUFACTURER'S RECALL BECAUSE THE PARTS WERE ON NATIONAL BACK ORDER.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10115686,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/05/2005","dateComplaintFiled":"03/23/2005","vin":"1B4HS28NXYF","components":"SEATS","summary":"WHILE DRIVING AT 35 MPH CONSUMER'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHILE WAITING AT TRAFFIC LIGHT. THIS CAUSED THE SEAT MOUND TO SEPARATE AND DRIVER COLLAPSED IN THE REAR SEAT. THE BOLTS THAT HELD THE SEAT BROKE IN HALF ON BOTH SIDES. DRIVER WAS ADMITTED TO THE HOSPITAL WITH BACK PAINS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10115709,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2005","dateComplaintFiled":"03/23/2005","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"A LOUD KNOCKING NOISE CAME FROM THE FRONT OF THE VEHICLE. THE NOISE WOULD ESCALATE REPEATEDLY WHILE DRIVING. DRIVER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE LEFT AND RIGHT UPPER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10114468,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2005","dateComplaintFiled":"03/22/2005","vin":"","components":"SUSPENSION","summary":"I HAVE A 2000 DODGE DURANGO THAT HAD A RECALL DUE TO UPPER BALL JOINTS. I HAD REPLACED ONE AT MY OWN EXPENSE AT THE DEALER, AND THEY HAD CHARGED ME FOR AN ALIGNMENT, WHICH DID MAKE SENSE FOR THIS TYPE OF REPAIR. AFTER THE RECALL WAS ANNOUNCED I TOOK THE CAR BACK TO THE SAME DEALER, AND THEY DID NOT ALIGN THE VEHICLE AFTER REPLACING THE SECOND BALL JOINT (SINCE I DID NOT HAVE TO PAY I ASSUME THEY SHORTED THIS STEP TO SAVE MONEY). DODGE WILL NOT REIMBURSE ME FOR THE ALIGNMENT ON THE FIRST REPAIR THAT I HAD PAID FOR. I LOOKED UP THE RECALL NOTICE ON YOUR WEBSITE AND THE SAFTEY RECALL D47 STATES THAT THE ALIGNMENT IS REQUIRED. CUSTOMER SERVICE AT DODGE STATED IN AN E-MAIL TO ME THAT IT IS NOT REQUIRED AND THEY WILL NOT PAY FOR IT, NOR DO IT AS PART OF THE RECALL. I AM HOPING THAT YOU COULD TELL ME WHICH PARTY IS CORRECT HERE AND ADDITIONALLY WOULD ASK FOR YOUR ADVISE ON HOW I CAN PROCEED. THANK YOU FOR YOUR ATTENTION AND ANY HELP YOU COULD PROVIDE WOULD BE GREATLY APPRECIATED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10114272,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2005","dateComplaintFiled":"03/18/2005","vin":"1B4HS28N7YF","components":"POWER TRAIN","summary":"4 WHEEL DRIVE TRANSFER CASE FAILS TO SHIFT FROM 4 WHEEL HI TO 2 WHEEL DRIVE. TRANSMISSION REMAINS LOCKED IN 4 WHEEL DRIVE. VEHICLE SHIFTED INTO 4 WHEEL HI WITHOUT INCIDENT AT A SPEED OF 10MPH. VEHICLE WILL NOT SHIFT BACK INTO 2 WHEEL DRIVE WITH THE VEHICLE IN PARK, NEUTRAL, DRIVE, OR TURNED OFF. THIS IS BOTH A SAFETY BULLETIN AND A RECALL ISSUE. UPON CONTACTING DAIMLER CHRYSLER, THEY STATED THE VIN DOES NOT FALL WITHIN THE RECALL AND REFUSED ANY FURTHER ASSISTANCE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10114002,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2005","dateComplaintFiled":"03/12/2005","vin":"1B4HR28Y6YF","components":"SUSPENSION","summary":"I TOOK MY DURANGO IN FOR ROUTINE OIL CHANGE AND ADVISED ME THAT I NEEDED TO HAVE MY UPPER BALL JOINTS REPLACED. I ONLY HAVE 52,300 MILES AND USE THE VEHICLE TO DRIVE TO AND FROM WORK. I KNOW THE 2-WD DURANGOS ARE NOT PART OF THE RECALL BUT FEEL THIS REALLY NEEDS TO BE INCLUDED BECAUSE ITS THE SAME PROBLEM AS THE 4-WD.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10114951,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2005","dateComplaintFiled":"03/10/2005","vin":"","components":"SEAT BELTS","summary":"PASSENGER'S SIDE SEAT BELT RETRACTOR FAILED. AS A RESULT, THE PASSENGER WILL NOT BE RESTRAINED PROPERLY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10112765,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2005","dateComplaintFiled":"03/09/2005","vin":"1B4HS28N4YF","components":"POWER TRAIN","summary":"THE YOKE ON THE FRONT OF THE DRIVESHAFT BROKE CAUSING THE DRIVESHAFT TO FALL OUT. THE VEHICLE WAS JUST STARTING OFF FROM A TRAFFIC LIGHT WHEN THIS OCCURRED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10113790,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2004","dateComplaintFiled":"03/08/2005","vin":"","components":"SUSPENSION","summary":"RECALL CAMPAIGN' DODGE DURANGO 2000 UPPER BALL JOINTS DEFECT. *BF THE CONSUMER REQUESTED FOR NHTSA TO HELP INDUCE THE RECALL REPAIR PROCESS. *SC THE CONSUMER WAS TOLD NO PARTS WERE AVAILABLE. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10110941,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2004","dateComplaintFiled":"03/07/2005","vin":"1B4HS28N4YF","components":"SUSPENSION","summary":"CONSUMER'S VEHICLE IS A PART OF A RECALL REGARDING THE BALL JOINTS ON THE CHRYSLER/DODGE DURANGO. HOWEVER, CONSUMER HAS BEEN WAITING FOR THE PARTS WHICH HAS NOT COME IN AS OF YET. SHE HAS CONTINUOUSLY CALLED, AND STILL NOTHING HAS BEEN DONE. *AK THE CONSUMER STATED THAT THE PROBLEM WAS TAKEN CARE OF. *TC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10113242,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2005","dateComplaintFiled":"03/02/2005","vin":"1B4HS28Z9YF","components":"SUSPENSION","summary":"NO PARTS FOR RECALL 04V596000 CONCERNING BALL JOINTS. VANCOVER, DODGE, 360-574-1131. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10112385,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2004","dateComplaintFiled":"03/02/2005","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"TIHS COMPLAINT IS ABOUT CHRYSLER'S HANDLING OF RECALL D47 ON THE DODGE DURANGO. MY VEHICLE WAS EXHIBITING THE SYMPTOMS, AND I NEEDED TO DRIVE IT CROSS COUNTRY. THE LOCAL DEALER AND THE 800 LINE WERE NOT WILLING OR ABLE TO MAKE A TIMELY REPAIR. I WAS TOLD I COULD HAVE IT REPAIRED AT A LOCAL SHOP AND THEY'D REIMBURSE. I DID THAT, INCURRING $1,290.75 IN REPAIR COSTS FOR THE BALL JOINTS AND THE TIRES THAT HAD BEEN PREMATURELY WORN DUE TO THE BALL JOINT PROBLEM. CHRYSLER ONLY REIMBURSED ME $449.81, SAYING THAT'S ALL THAT'S COVERED. THEY SAID THE DEALER COULDN'T MAKE THE DETERMINATION IF THE OTHER ITEMS WERE REQUIRED, DESPITE THE FACT THAT THE DEALER WAS UNABLE TO DUE THE REPAIR. I WOULD LIKE ASSISTANCE IN GETTING CHRYSLER TO FULLY REIMBURSE ME FOR THESE REPAIRS AND HOPE THAT THEY CAN BE ENCOURAGED TO NOT SKIMP ON OTHER REIMBURSEMENTS THEY NEED TO MAKE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10113753,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2005","dateComplaintFiled":"03/02/2005","vin":"1B4HS28N9YF","components":"SUSPENSION","summary":"WHILE DRIVING THE CONSUMER'S 2000 DODGE WAS UNSTABLE IN THE REAR. *NM WHILE MAKING A TURN THE VEHICLE FELT AS IF IT WERE GOING TO TURN 360 DEGREES. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10113762,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"03/02/2005","vin":"1B4HS28Z2YF","components":"LATCHES/LOCKS/LINKAGES","summary":"THE POWER DOOR LOCKS ON THE CONSUMER'S 2000 DODGE DURANGO FAILED. *NM THE ONLY DOOR THAT LOCKS IN THE VEHICLE IS THE PASSENGER SIDE REAR. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10113128,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"02/28/2005","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"CONSUMER RECEIVED RECALL NOTICE IN JANUARY 2005 ON BALL JOINT FAILURE HOWEVER, IT HAS BEEN TWO MONTHS AND RECALL REPAIR WERE STILL NOT DONE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10113163,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2005","dateComplaintFiled":"02/28/2005","vin":"1B4HR28Y9YF","components":"SUSPENSION","summary":"DRIVER TOOK VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE, AND MECHANIC DETERMINED THAT THE LEFT FRONT SIDE LOWER BALL JOINT NEEDED TO BE REPLACED DUE TO CORROSION. HOWEVER, THE RIGHT FRONT SIDE DID NOT NEED REPLACEMENT AT THIS TIME. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10113047,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2005","dateComplaintFiled":"02/25/2005","vin":"PLEASE PROV","components":"SUSPENSION","summary":"TO DATE THE CONSUMER HAS BEEN UNABLE TO GET THE UPPER BALL JOINTS REPLACED, SINCE NO PARTS ARE AVAILABLE THROUGH THE DEALERSHIP. UPPER BALL JOINT NHTSA RECALL 04V596000. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10112843,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"02/22/2005","vin":"","components":"SUSPENSION","summary":"CONSUMER STATED THAT HIS VEHICLE WAS INCLUDED IN RECALL 04V596000 CONCERNING BALL JOINT WEAR. HOWEVER, CONSUMER WAS TOLD THAT THE REPAIRS WOULD NOT BE DONE IN A TIMELY MANNER. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107491,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2005","dateComplaintFiled":"02/16/2005","vin":"1B4HS28N4YF","components":"SUSPENSION","summary":"04V596000/BALL JOINT WEAR. THE CONSUMER RECEIVED NOTIFICATION FROM THE MANUFACTURER AND TOOK THE VEHICLE TO THE DEALER FOR SERVICING. THE CONSUMERWAS INFORMED BY THE DEALER THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE UNAVAILABLE AND THERE IS NO ETA AS TO WHEN THEY WILL BECOME AVAILABLE. PROVIDE FURTHER DETAILS. *JB *TT","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10111517,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2005","dateComplaintFiled":"02/15/2005","vin":"1B4HR28Y3YF","components":"STEERING,SUSPENSION","summary":"CONSUMER STATED THAT THE BALL JOINT PROBLEM HAS DAMAGED ALL FOUR TIE RODS. THE FRONT END ALIGNMENT IS COMPLETELY OFF. ALSO, WAS TOLD BY THE DEALER THAT RACK AND PINION AND CONTROL ARM HAD TO BE REPLACED. CONSUMER IS INCLUDED IN THE RECALL 04V596000 CONCERNING LOWER BALL JOINT WEAR. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10111460,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2005","dateComplaintFiled":"02/14/2005","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER IN NOVEMBER, 2004. OWNER CONTACTED THE DEALER, AND SCHEDULED AN APPOINTMENT. SINCE THEN, PARTS FOR THIS RECALL ARE CURRENTLY UNAVAILABLE, AND ACCORDING TO THE MANUFACTURER THERE IS NO DATE AS TO WHEN THE PARTS NEEDED FOR THIS RECALL WILL BE MADE AVAILABLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10111469,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2004","dateComplaintFiled":"02/14/2005","vin":"","components":"POWER TRAIN","summary":"WHEN THE TRANSMISSION GEARS SLIP IT WOULD CAUSE THE VEHICLE TO HESITATE BEFORE ACCELERATING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10111247,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"02/09/2005","vin":"1B4HS28NXYF","components":"SUSPENSION","summary":"NHTSA RECALL CAMPAIGN 04V596000, CONSUMER CONTACTED DEALER TO SERVICE VEHICLE FOR DEFECT. SINCE THE FIRST WEEK OF JANUARY DEALER HAD NOT HAD PARTS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10110060,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2005","dateComplaintFiled":"02/08/2005","vin":"1B4HS28N7YF","components":"ENGINE AND ENGINE COOLING","summary":"MY 2000 DODGE DURANGO'S ENGINE JUST SEIZED UP. THE ENGINE IS NOT REPAIRABLE AND NEEDS TO BE REPLACED AT A COST OF $4800. I HAVE JUST OVER 110,000 MILES. IN THE SUMMER MY TIMING CHAIN WENT AND NOW IN FEB MY ENGINE SEIZED UP WHILE DRIVING. THERE WERE NO WARNING SIGNS OR OIL LIGHTS. OIL WAS CHANGED AS RECOMMENDED BY THE OWNERS MANUAL. I HAVE SEEN A LOT OF COMPLAINTS ON THIS ISSUE AND I HOPE DODGE WILL STAND BEHIND THIS!*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10109664,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2004","dateComplaintFiled":"02/03/2005","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"WHEN ATTEMPTING TO SCHEDULE A RECALL REPAIR FOR THE UPPER BALL JOINTS, THE DEALER CONTINUED TO STATE THAT THE PARTS WERE UNAVAILABLE AND THEY DO NOT KNOW WHEN THEY WILL RECEIVE THEM. THE CONSUMER STATED SHE HAS CALLED ON THREE DIFFERENT OCCASIONS. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10110964,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"02/01/2005","vin":"","components":"SUSPENSION","summary":"RECALL CAMPAIGN; PROBLEM WITH BALL JOINTS ON 2000 DURANGO. *BF THE CONSUMER CALLED IN THE BEGINNING OF JANUARY TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE'S BALLL JOINT REPLACED. THE DEALER DIDN'T HAVE THE PARTS AVAILABLE AND AS OF JANUARY 20 THE PART STILL WASN'T AVAILABLE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10103288,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/17/2004","dateComplaintFiled":"01/26/2005","vin":"1B4HS28N0YF","components":"AIR BAGS","summary":"CONSUMER'S VEHICLE STRUCK ANOTHER VEHICLE. AT 35 MPH, AND THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED. CONSUMER WILL MAKE CONTACT THE MANUFACTURER. *AK *TC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10106690,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2004","dateComplaintFiled":"01/26/2005","vin":"1B4HS28Z4YF","components":"SUSPENSION","summary":"NHTSA RECALL 04V596000 CONCERNING UPPER BALL JOINT WEAR. DEALER REFUSED TO HONOR THE RECALL BECAUSE VEHICLE WAS NOT PURCHASED AT THAT PARTICULAR DEALER. *AK THE CONSUMER STATED THAT THE RECALL WAS NOT COMPLETED BECAUSE THE DEALER DID NOT HAVE THE PARTS. *TC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10109564,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"01/26/2005","vin":"","components":"SUSPENSION","summary":"THE VEHICLE'S UPPER BALL JOINTS FAILED. *NM RECALL#04V596000. *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10109703,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2005","dateComplaintFiled":"01/25/2005","vin":"","components":"SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"2000 DODGE DURANGO FRONT SUSPENSION UPPER BALL JOINTS FAILED. *BF THE POWER DOOR LOCKS OPERATED ON THEIR OWN WITHOUT ACTIVATION, AT TIMES THE DRIVER DOOR LOCK WOULD NOT OPERATE AT THE SAME TIME AS THE PASSENGER SIDE THE POWER WINDOWS WILL INTERMITTENTLY ROLL UP. THE THERMOSTAT WAS REPLACED TWICE. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10108640,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2005","dateComplaintFiled":"01/21/2005","vin":"PLEASE FILL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING,THE CHECK ENGINE LIGHT FLASHED ON A LOUD TICKING NOISE WAS COMING FROM THE FRONT. THE DRIVER WAS ABLE TO PULL OVER THEN THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART,BUT WAS UNABLE TO DO SO. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE ENGINE NEEDED REPLACEMENT DUE TO SLUDGE BUILD UP. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107630,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2004","dateComplaintFiled":"01/20/2005","vin":"2B3HD46R8YH","components":"ENGINE AND ENGINE COOLING","summary":"I NOTICED THERE WAS A FUNNY NOISE COMING FROM THE ENGINE, I THEN INFORMED MY HUSBAND AND HE CONTACTED A MECHANIC TO COME TO THE HOUSE, THE MECHANIC DID A DIAGNOSTIC CHECK ON THE ENGINE AND FOUND NOTHING WRONG. WELL, ON MY WAY BACK FROM LUNCH (SEPTEMBER 2004) THE ENGINE STARTED TO MAKE A LOUD NOISE AND THE CAR WAS BEGINNING TO LOSE POWER. I TOOK IT TO A MECHANIC AND HE TOOK THE ENGINE APART AND FOUND SLUDGE BUILD UP IN THE ENGINE, WHICH EVENTUALLY LED UP TO ENGINE FAILURE. I RELIGIOUSLY HAD THE OIL CHANGED AND EVEN HAD A MASTER MECHANIC DO A DIAGNOSTIC CHECK ON THE ENGINE BEFORE THE FAILURE. I HAVE BEEN WITHOUT MY CAR SINCE SEPTEMBER 2004 AND I AM STILL MAKING PAYMENT. I AM HAVING MY CAR REPAIRED FOR AN OUTRAGEOUS AMOUNT OF MONEY AND WILL BE ABLE TO DRIVE IT AGAIN IN A COUPLE MORE WEEK. HAVE A WONDERFUL DAY! REGARDS, RITA CANTU, INITIAL SECURITY ADMIN. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107542,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2005","dateComplaintFiled":"01/19/2005","vin":"1B4HR28Z3YF","components":"SUSPENSION","summary":"DAIMLER CHRYSLER HAS ISSUED A RECALL NOTICE FOR ALL DURANGO 4X4'S MODEL YEAR 2000 - 2003 BUT HAS ONLY ISSUED AN EXTENDED WARRANTY FOR ALL DURANGO 4X2'S MODELS. THE RECALL AND THE WARRANTY IS FOR THE UPPER BALL JOINT REPLACEMENT. MY COMPLAINT IS THAT THE RECALL SHOULD COVER ALL DURANGOS WHETHER THEY ARE 4X4'S OR 4X2'S. BOTH TYPES USE THE SAME EXACT UPPER BALL JOINTS. THE RECALL COVERS ALL 4X4 VEHICLES REGARDLESS OF THE MILEAGE, WHEREAS THE EXTENDED WARRANTY ON COVERS VEHICLES WITH LESS THEN 100,000 MILES. I FIND THIS RATHER IRRESPONSIBLE AND VERY FRUSTRATING BECAUSE MY DURANGO WAS PURCHASED WITH OVER 100,000 MILES AND IS EXHIBITING THE SYMPTOMS OF EXCESSIVE UPPER BALL JOINT WEAR. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107461,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2005","dateComplaintFiled":"01/18/2005","vin":"UNAVAILABLE","components":"SUSPENSION","summary":"04V596000/BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER AND WENT TO THE DEALER CLOSES TO HIM. OWNER WAS TOLD THAT THE NEXT APPOINTMENT FOR THE RECALL REPAIRS WON'T BE UNTIL THE END OF FEBRUARY, 2005. PROVIDE FURTHER DETAILS. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10106558,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2005","dateComplaintFiled":"01/18/2005","vin":"1B4HR28Z0YF","components":"SUSPENSION","summary":"I HAVE BEEN HEARING A POPPING NOISE, ESPECIALLY WHEN I AM TURNING. I RECENTLY RECEIVED AN UPPER BALL JOINT EXTENDED WARRANTY NOTICE SO I TOOK MY VEHICLE TO A DODGE DEALER TO HAVE IT CHECKED OUT. I WAS TOLD THAT MY BALL JOINT AND A CONTROL ARM NEEDED TO BE REPLACED BADLY, BUT THE EXTENDED WARRANTY LETTER THAT I HAD JUST RECEIVED DIDN'T APPLY TO MY VEHICLE SINCE IT'S PAST THE 100,000. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10106593,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2004","dateComplaintFiled":"01/18/2005","vin":"1B4HS28Z0YF","components":"POWER TRAIN","summary":"I HAVE A 2000 DODGE DURANGO THAT HAS 109,000 MILES. TRAVELING ON AN INTERSTATE HIGHWAY AT 75 MPH, MY TRANSMISSION DROPPED FROM 5TH GEAR TO 1ST/2ND GEAR CAUSING ME TO LOSE CONTROL OF MY VEHICLE ENDING UP IN THE MEDIAN. UPON TAKING THE VEHICLE TO A DEALERSHIP IN TOPEKA, THEY REPLACED THE TRANSMISSION SOLENOID (WHICH I WAS TOLD USUALLY GOES OUT AROUND 100,000 MILES)(I BELIEVE THIS WAS THE PART, THEY TOLD ME THAT IT CONTROLLED ALL SHIFTING BASED ON PRESSURES INSIDE THE HOUSING) AND TOLD ME THAT NOTHING ELSE WAS WRONG WITH THE VEHICLE. LESS THAN 80 MILES AFTER RECEIVING THIS SERVICE, THE SAME INCIDENT OCCURRED ON A TWO-LANE HIGHWAY AT APPROX. 65 MPH. I, AGAIN, LOST CONTROL OF MY VEHICLE, INITIALLY WEST-BOUND, AND ENDED UP NEARLY GETTING IMPACTED ON MY PASSENGER SIDE BY AN 18 WHEELER BEFORE COMING TO REST IN THE EAST-BOUND DITCH. THIS TIME, THE COMPLETE TRANSMISSION WAS REPLACED BY THE TOPEKA DEALERSHIP. I HAVE THE PARTS FOR THE \"OLD TRANSMISSION\" MINUS ANY PARTS THAT REQUIRED A CORING FEE (THE DEALERSHIP STATED THEY WOULD NOT ALLOW ME TO TAKE THESE PARTS, EVEN AFTER OFFERING TO PAY THE CORING FEE). THE DEALERSHIP EXPLAINED TO ME THAT THE ORIGINAL REPLACEMENT PART WAS A TEMPORARY FIX AND \"COULD HAVE LASTED UP TO 2 YEARS, BUT FOR YOU IT ONLY LASTED 1 WEEK.\" *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10109717,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"01/18/2005","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"RECALL CAMPAIGN: THE VEHICLE'S UPPER BALL JOINTS FAILED PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE. *NM *SC *TC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10127989,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2003","dateComplaintFiled":"01/18/2005","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"2000 DODGE DURANGO ABS MODULE AND BRAKE SWITCH INSTALLED.***NO ANSWER REQUIRED***. *MR THE CONSUMER STATED ONLY THE REAR BRAKES WORK. THE DEALER INSTALLED AN ABS MODULE AND BRAKE SWITCH, HOWEVER THE BRAKE LIGHT CAME ON AGAIN. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10106458,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2005","dateComplaintFiled":"01/17/2005","vin":"1B4HR28Z7YF","components":"ENGINE AND ENGINE COOLING","summary":"2000 DODGE DURANGO, HAS SLUDGE BUILD UP IN ENGINE. I HAVE CHANGED OIL REGULARLY ( 3000-5000) MILES. I HAVE HAD THE OIL PUMP REPLACED AND NOW AM HAVING PROBLEMS WITH OIL PRESSURE LIGHT. I HAVE DONE RESEARCH AND HAVE FOUND THAT MANY OWNERS OF THE DURANGO'S HAVE HAD ENGINE PROBLEMS. ONE WEB SITE, WWW.CONSUMERAFFAIRS.COM, HAS MANY OF THESE COMPLAINTS LISTED. I WOULD LIKE FOR DODGE TO TAKE CARE OF THE PROBLEMS. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10106463,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2005","dateComplaintFiled":"01/17/2005","vin":"","components":"SUSPENSION","summary":"WE RECEIVED A RECALL ON OUR DODGE DURANGO 2000 YEAR. NONE OF THE AREA DODGE DEALERS HAVE THE PARTS NEEDED FOR THE REPLACEMENT OF THE DAMAGED PART- BALL JOINTS. THEY ALSO DO NOT KNOW WHEN THE PARTS WILL ARRIVE DUE TO THE COMPANY NOT MANUFACTURING ENOUGH PARTS TO COVER THE RECALL. WE NEED THIS VEHICLE FOR TRANSPORTATION TO AND FROM WORK. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10106420,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2004","dateComplaintFiled":"01/16/2005","vin":"1B4HS28N4YF","components":"LATCHES/LOCKS/LINKAGES","summary":"FRONT AUTOMATIC DOOR LOCKS MAKE LOUD NOISE WHEN LOCKING AND UNLOCKING. ON SOME OCCASIONS, DOOR LOCKS DO NOT LOCK WHEN DRIVING VEHICLE AT AND BEYOND THE 15 MPH. WILL TRY TO LOCK (EVIDENT WITH THE NOISE), BUT WILL NOT LOCK WHEN CHECKED. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10106380,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2005","dateComplaintFiled":"01/15/2005","vin":"1B4HR28Y0YF","components":"SUSPENSION","summary":"HAD MY 2000 DODGE DURANGO UPPER BALL JOINTS INSPECTED AND THEY ARE NEAR FAILURE. CONTACTED DODGE AND BECAUSE MY DURANGO IS NOT A 4X4 BUT A 4X2 IT IS NOT SUBJECT TO RECALL. IT IS THE SAME SEALED BALL JOINT THAT IS FAILING ON THE 4X4 SO WHY NOT PART OF RECALL?","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10108569,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"01/14/2005","vin":"","components":"SUSPENSION","summary":"RECALL EXPANSION!! 2000 DODGE DAKOTA TWO WHEEL DRIVER TRUCK. IF THE 2WD DAKOTA HAS SAME UPPER BALL JOINTS WHY WERE THEY NOT INCLUDED IN THE RECALL? *BF *NM *SC *TC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107331,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2005","dateComplaintFiled":"01/13/2005","vin":"1B4HS28N91F","components":"SUSPENSION","summary":"RECALL CAMPAIGN: NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO AVAILABLE APPOINTMENTS UNTIL APRIL, WHICH COULD BE DANGEROUS BECAUSE THE WHEELS CAN FALL OFF. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10106286,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2004","dateComplaintFiled":"01/13/2005","vin":"1B4HS28Z7YF","components":"LATCHES/LOCKS/LINKAGES","summary":"HAVE HAD FAILURE ON BOTH FRONT AND REAR DOOR POWER LOCK MECHANISM ON MY 2000 DODGE DURANGO. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10108551,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2005","dateComplaintFiled":"01/13/2005","vin":"","components":"SUSPENSION","summary":"DODGE DURANGO 2000 REPLACED UPPER AND LOWER BALL JOINTS. CONSUMER WANTS TO KNOW HOW THEY CAN GET REIMBURSED THROUGH CHRYSLER. *BF *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107238,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2005","dateComplaintFiled":"01/12/2005","vin":"","components":"SUSPENSION","summary":"\"NHTSA RECALL CAMPAIGN 04V596000,\" DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT HAS A CLICKING NOISE AND SHAKING FROM THE FRONT OF THE VEHICLE WHEN MAKING TURNS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107245,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2005","dateComplaintFiled":"01/12/2005","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"\"NHTSA RECALL CAMPAIGN 04V596000\" CONCERNING UPPER BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER FOR THIS RECALL. OWNER TOOK THE VEHICLE TO THE DEALER FOR SERVICE. OWNER WAS TOLD THAT BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THAT DEALERSHIP, HE WILL HAVE TO WAIT 4 WEEKS TO GET AN APPOINTMENT. THOSE WHO PURCHASED THEIR VEHICLES FROM THIS DEALERSHIP WERE BEING SERVICED ON A FIRST COME FIRST SERVE BASIS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107258,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2005","dateComplaintFiled":"01/12/2005","vin":"1B48S28N3YF","components":"SUSPENSION","summary":"\"NHTSA RECALL CAMPAIGN 04V596000\" CONCERNING UPPER BALL JOINTS. DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO PARTS AVAILABLE IN ORDER TO REPAIR, WHICH COULD DANGEROUS BECAUSE THE FRONT WHEELS COULD FALL OFF.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107274,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2004","dateComplaintFiled":"01/12/2005","vin":"","components":"SUSPENSION","summary":"\"NHTSA RECALL CAMPAIGN 04V596000\" ON THE BALL JOINT WEAR. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE NEXT AVAILABLE APPOINTMENT IS MARCH 16, 2005. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107364,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2005","dateComplaintFiled":"01/12/2005","vin":"","components":"SUSPENSION,POWER TRAIN","summary":"OBVIOUS BALL JOINT DEFECT/SAFETY ISSUE FOR DODGE DURANGOS. REPLACED CV JOINTS DUE TO THEM BEING WORN OUT AND NEED REPLACEMENT AGAIN. *BF","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107154,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2005","dateComplaintFiled":"01/11/2005","vin":"1B4HR28Y4YF","components":"SUSPENSION","summary":"NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT THERE IS A CLICKING NOISE AND SHAKING WHILE THE VEHICLE IS TRAVELING AT LOW SPEEDS, AND MAKING TURNS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10106125,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2005","dateComplaintFiled":"01/11/2005","vin":"","components":"SUSPENSION","summary":"I OWN A 2000 DODGE DURANGO. IT IS NOT A 4X4 AND AS A RESULT IS NOT A PART OF THE RECENT UPPER BALL JOINT RECALL. MY VEHICLE HAS 66,000 MILES AND I HAVE HAD TO REPLACE MY FRONT TIRES TWO TIMES DUE TO UNEVEN TIRE WEAR. THE LAST TIME I REPLACED THE TIRES, LESS THAN A YEAR AGO, I HAD A FRON END ALIGNMENT DONE. THE THIRD SET OF TIRES IS NOW ALSO WEARING UNEVENLY. I AM ALSO HEARING A LOUD RATTLING NOISE THAT APPEARS TO BE COMING FROM THE FRONT END OR FRONT DOOR PASSENGER SIDE AREA. I DON'T KNWO IF THIS IS RELATED. I HAVE NOT CONTACTED THE DEALER, BECAUSE I HAVE BEEN TOLD THAT THEY WILL ONLY CONSIDER REPARING THE VEHICLE UNDER RECALL IF IT IS A 4X4. I WOULD LIKE TO HAVE THE FRONT END PROBLEM INSPECTED AND CORRECTED AND I WOULD LIKE TO BE RE-IMBURSED FOR AT LEAST THE LAST TWO FRONT TIRES I PURCHASED. THIS HAS BEEN AN ONGOING PROBLEM SINCE I FIRST BOUGHT THE VEHICLE IN 2000, BUT I WAS UNAWARE OF THE POTENTIAL PROBLEM UNTIL I HEARD ABOUT THE RECALL.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107093,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2005","dateComplaintFiled":"01/10/2005","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO APPOINTMENTS AVAILABLE UNTIL MAY IN ORDER TO REPAIR. THIS IS DANGEROUS BECAUSE THE FRONT WHEELS CAN FALL OFF.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10107022,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2004","dateComplaintFiled":"01/07/2005","vin":"1B4HS28Z6YF","components":"SUSPENSION","summary":"THE RIGHT FRONT WHEEL SEPARATED FROM THE VEHICLE WHILE DRIVING 20 MPH. VEHICLE WAS TOWED TO THE DEALER. DEALER REPLACED BOTH THE LOWER AND THE UPPER BALL JOINTS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10106912,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2004","dateComplaintFiled":"01/06/2005","vin":"1B4HS28N0YF","components":"STEERING,SUSPENSION","summary":"WHILE GETTING AN OIL CHANGE MECHANIC INFORMED THE CONSUMER THAT BOTH LOWER BALL JOINTS AND THE TIE ROD NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10106798,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2004","dateComplaintFiled":"01/05/2005","vin":"","components":"SUSPENSION","summary":"NHTSA RECALL 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER CONTACTED THE DEALER FOR AN APPOINTMENT, AND MECHANIC INFORMED CONSUMER THAT THE NEXT AVAILABLE APPOINTMENT WOULD BE APRIL 25, 2005. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10105740,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2005","dateComplaintFiled":"01/04/2005","vin":"","components":"SUSPENSION","summary":"DODGE DEALERSHIP CHARGED FOR RECALL RELATED ALIGNMENT TO MY VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10105751,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/23/2004","dateComplaintFiled":"01/04/2005","vin":"1B4HS28Z9YF","components":"SUSPENSION","summary":"WOULD LIKE TO KNOW IF UPPER BALL JOINT FALIURE WAS CAUSE OF MY WIFES ACCIDENT ON DEC23,2004. THE ACCIDENT TOTALED OUT OUR 2000 DURANGO. PLEASE SHOW ME WHERE TO GO FOR HELP. I RECIEVED MY RECALL LETER FROM CHRYSLER ON JAN 3, 2004. A LITTLE TO LATE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10103607,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2004","dateComplaintFiled":"01/03/2005","vin":"1B4HS28Z0YF","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING INTO THE DRIVEWAY ABS BRAKE LIGHT AND THE EMERGENCY BRAKE LIGHT CAME ON. THERE WAS A LOUD NOISE THAT CAME FROM THE FRONT. THE WHEEL, HUB, AND BEARING CAME COMPLETELY OFF THE VEHICLE CAUSING IT TO SLUMP OVER. CONSUMER HAD THE VEHICLE SERVICED. HOWEVER, THE SAME NOISE COULD STILL BE HEARD. ALSO, THERE WAS VIBRATION FROM THE FRONT OF THE VEHICLE WHEN DRIVING. PROVIDE FURTHER DETAILS. *AK AFTER ALL THE REPAIRS THE VEHICLE STARTED VIBRATING. *TC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10105690,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2004","dateComplaintFiled":"01/03/2005","vin":"1B4HS28N4YF","components":"SEATS","summary":"THE DURANGO DRIVER' S SEAT RAISER ARM BROKE AND REQUIRED REPLACEMENT. VIN [XXX]. *AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10104795,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2004","dateComplaintFiled":"12/30/2004","vin":"1B4HS28N8YF","components":"LATCHES/LOCKS/LINKAGES","summary":"DOOR LOCKS ON 2000 DURANGO BUZZING WHEN YOU UNLOCK THE DOORS THEN NOT OPENING AT ALL EVEN MANUALLY. WHICH I BIELEVE COULD BE A SERIOS SAFTEY ISSUE IF THERE WAS A PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10105523,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2004","dateComplaintFiled":"12/29/2004","vin":"1B4HS28Z2YF","components":"SUSPENSION","summary":"THE DEALERSHIP IS REFUSING TO PERFORM THE UPPER BALL JOINT WEAR RECALL 04V596000 UNTIL THEY HAVE PERFORMED THE RECALL ON THE TRUCKS THAT WERE BROUGHT FROM THEM. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10105543,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2004","dateComplaintFiled":"12/29/2004","vin":"1B4H528N5YF","components":"SUSPENSION","summary":"NHTSA RECALL 04V596000 ON THE BALL JOINT WEAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL, HOWEVER THE MECHANIC INFORMED THE CONSUMER THAT SHE WOULD HAVE TO PAY FOR AN ALIGNMENT FIRST BEFORE HAVING THE BALL JOINT REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10105455,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2004","dateComplaintFiled":"12/28/2004","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"A LOUD BANGING NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WOULD SHAKE UNCONTROLLABLY. THE CONSUMER HAS CONTACTED THE DEALER FOR AN APPOINTMENT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10104672,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2004","dateComplaintFiled":"12/28/2004","vin":"1B4HR28YXYF","components":"SUSPENSION","summary":"ON SEPT. 17, 2004, I TOOK MY 2000 DODGE DURANGO TO THE NORM REEVES DEALERSHIP IN TEMECULA, CALIFORNIA, FOR SOME WARRANTY WORK AND A 60,000 MILE SERVICE. I WAS INFORMED THAT I NEEDED NEW BRAKES, AND I AUTHORIZED THIS SERVICE. I LATER GOT A CALL AND WAS INFORMED THAT THE REAR DIFFERENTIAL NEEDED SERVICE. WHILE THIS SERVICE WAS BEING PERFORMED, APPARENTLY THE LEFT FRONT SPINDLE CAME OUT WHEN THE CALIPER BOLT WAS BEING REMOVED. I WAS TOLD THAT MY WHEELS COULD HAVE FALLEN OFF. THESE TWO REPAIRS CAME TO NEARLY $1,000.00. MY QUESTION IS: IS ANY OF THIS RELATED TO THE BALL JOINT MOISTURE LEAK THAT WAS RECENTLY PUBLICIZED BY YOUR ORGANIZATION? IF SO, HOW SHOULD I ATTEMPT TO GET REIMBURSEMENT FROM THE DEALERSHIP AND/OR DODGE? THANK YOU FOR YOUR ASSISTANCE! I AM A SINGLE PARENT, AND FEEL I WAS TAKEN ADVANTAGE OF BECAUSE I HAVE NO AUTOMOTIVE KNOWLEDGE. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10104545,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"09/01/2001","dateComplaintFiled":"12/27/2004","vin":"1B4HS28N3YF","components":"SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,EQUIPMENT","summary":"I HAVE TAKEN MY 2000 DODGE DURANGO TO FOREST LAKE DODGE DEALER FOR A CLUNKING NOISE IN MY FRONT END OVER YEAR AGO. I HAD A NUMBER OF COMPLAINTS. THEY SAID AT THAT TIME THERE WAS NOTHING WRONG. THEY COULDN'T HEAR ANYTHING. AGAIN WITHIN A COUPLE MONTHS I RETURNED WITH THE SAME PROBLEM ALONG WITH MY PASSENGER WINDOW NOT GOING UP OR DOWN CORRECTLY. ONCE AGAIN THEY SAID OH YOU NEED SHOCKS AND YOU NEED YOUR SERVICE OF WARRENTY PROFORMED OR YOUR WARRENTLY WONT BE ANY GOOD, SO I SAID YES DO WHAT IS UNDER WARRENTY NOTHING ELSE UNLESS I SAY IT OK, WILL MORE WORK WAS PROFORMED AND I ENDED UP PAYING HUNDRED PLUS DOLLARS OUT OF POCKET. AGAIN THEY SAID THERE WAS NO CLUCKING NOISE NOTED AND THAT THE PASSENGER WINDOW ACCORDING TO THE COMPUTER SAID IT FUNCTIONS CORRECTLY. WILL TO THIS DAY OVER A YEAR LATER, THE CLUCK IS THERE AND SHOCKS AND OTHER MAINTENCE WAS COMPLETED, THE PASSENGER WINDOW MOVES SO SLOW THAT WE DONT USE IT AS IT HAS AND STILL DOES QUIT WORKING. INSIDE WHERE THE 4 WHEEL DRIVE COMPOTENT ALSO COMES LOOSE FROM THE MAIN FLOOR. I WAS TOLD THAT I WOULD HAVE TO PURCHASE A NEW MANTO WHICH SCREWS TO THE FRAME OF THE DURANGO. I HAD SIDE STEPS PUT ON AFTER PURCHASE BY CHRY. DODGE IN FORREST LAKE AND DRIVERS SIDE WITHIN IN ONE AND HALF YEARS FELL LOOSE AND THEY SAID I JUST NEEDED TO HAVE SOMEONE PUT IN NEW SCREWS THAT IT WASN;T COVERED. YET WHEN I PURCHASED THEM THEY SAID THAT IF THEY DID IT, ANYTHING THAT MAY HAPPEN WOULD BE COVERED BUT IF SOMEONE ELSE DID IT THEY WOULDNT COVER ANYTHING THAT HAPPENED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"1994","productMake":"DODGE","productModel":"SPORT UTILITY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10104459,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2003","dateComplaintFiled":"12/24/2004","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"NOISE,POOR HANDLING.UNEVEN TIRE WARE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10105258,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2004","dateComplaintFiled":"12/23/2004","vin":"1B4HR28Y8YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"FRONT BRAKE PADS/ROTORS WERE CAUSING THE VEHICLE TO PULSATE WHEN BRAKING AT ANY SPEED. DEALERSHIP REPAIRED VEHICLE FIVE TIMES, BUT THE CONSUMER WAS STILL HAVING THE SAME PROBLEMS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10105402,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2004","dateComplaintFiled":"12/23/2004","vin":"","components":"SUSPENSION","summary":"BALL JOINTS FAILURE. CONTROL ARM REPLACED WITH POLYURETHANE. *BF THE CONSUMER STATED THAT SHE HAD THE UPPER BALL JOINTS REPLACED THREE TIMES. *TC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10104359,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2004","dateComplaintFiled":"12/22/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I PRESSED THE ACCELERATOR TO PASS SOMEONE AND THE CAR DIDN'T SOUND QUITE RIGHT AFTERWARDS. IT WAS DUE TO HAVE THE OIL CHANGED AND DID SO REGULARLY FROM THE BEGINNING OF THE CAR WHEN I BOUGHT IT BRAND NEW IN 2000. THE TECHNICIAN SAID THAT WHEN HE CHANGED THE OIL THERE WAS SLUDGE BUILD UP. SO I PUT A OIL TREATMENT IN TO SEE IF IT WOULD HELP. I RAN MY CAR FOR LESS THAN A WEEK AFTER THAT AND AS I WAS DRIVING TO INTO WORK MY CAR STARTING KNOCKING VERY LOUD. RIGHT NOW I AM LOOKING AT A POSSIBLE $500 TO $4800 FIX. MY CAR HAS ALMOST 100,000 MILES ON IT AND ALMOST PAID OFF. MY ENGINE IS THE 2.7 DODGE INTREPID. AS I FOUND OUT THAT MY ENGINE ONE OF THE WORST ON THE MARKET. THERE AREN'T VERY MANY OF THE ENGINES LEFT IN THE JUNK YARDS EVEN. MY MECHANIC SAID HE IS PUTTING IN THE SECOND ENGINE IN A COUPLES CAR FROM LAST YEAR. THE 2.7 IS JUNK. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10101066,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2004","dateComplaintFiled":"12/21/2004","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"CONSUMER REPLACED THE BALL JOINTS IN AUGUST 2003. AS OF TODAY PASSENEGER'S SIDE BALL JOINTS NEED TO BE REPLACED. CONSUMER WAS FRUSTRATED. *AK *TT","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10104102,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2004","dateComplaintFiled":"12/19/2004","vin":"1B4HR28Y7YF","components":"SUSPENSION","summary":"APRIL L. RAY(SPOUSE), TOLD ME OF NOISE COMING FROM THE FRONT END OF THE VEHICLE, AROUND WHEEL WELLS, BEFORE I COULD HAVE THIS LOOKED INTO, TODAY(DECEMBER 19, 2004), MY WIFE WAS DRIVING DOWN WOODROW KAY RD. IN ROCKMART GA., AS SHE DROVE UP A SLIGHT INCLINE THAT BARED TO THE LEFT, SHE NOTICED THE DRIVER SIDE WHEEL STARTED TO WOBBLE, BEFORE SHE COULD GET OVER THE HILL, AND CLEAR OF ANY TRAFFIC, SHE HEARD A SNAP OR POP SOUND, THEN THE DRIVER SIDE WHEEL BOWED OUT AND SHE LOST CONTROL OF THE VEHICLE. WHICH IN AN INSTANT THREW HER ACROSS THE OPPOSITE LANE AND INTO THE EMBANKMENT ON THE OTHER SIDE OF THE ROAD. AFTER HITTING THE EMBANKMENT THE VEHICLE CAME TO A REST ON THE DRIVER SIDE BUMPER, THE DRIVER SIDE WHEEL WAS COMPLETELY BOWED TOWARDS THE REAR OF THE VEHICLE. THIS IS A CURRENT INSURANCE CLAIM, BUT WE ARE WAITING TO HEAR OF THE RESULTS, WHICH ALSO RESULTED IN TWO FALSE CITATIONS FOR HER DRIVING ABILITY. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10103969,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2004","dateComplaintFiled":"12/16/2004","vin":"1B4HR28YXYF","components":"VISIBILITY","summary":"WINDOW MOTORS HAVE BEEN REPLACED IN THREE OUT OF FOUR WINDOWS...AND I AM THE ONLY DRIVER/OPERATOR! NOW THE LEFT REAR WINDOW IS NOT WORKING AGAIN AND OF COURSE THE VEHICLE IS OUT OF WARRANTY. SO IT WILL COST ME ANOTHER COUPLE OF HUNDRED DOLLARS FOR A WINDOW THAT HAS NEVER BEEN USED!*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10103009,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2001","dateComplaintFiled":"12/15/2004","vin":"1B4HS28Z2YF","components":"SUSPENSION","summary":"CLANKING GRINDING NOISE IN FRONT END WHILE MAKING SLOW LEFT OR RIGHT TURNS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10103854,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2004","dateComplaintFiled":"12/15/2004","vin":"1B4HS28NXYF","components":"POWER TRAIN","summary":"TRANSFER CASE FAILED TWICE. AS A RESULT, VEHICLE BECAME INOPERABLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102965,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2004","dateComplaintFiled":"12/14/2004","vin":"1B4HS28N6YF","components":"WHEELS","summary":"FRONT LEFT WHEEL FELL OFF CAUSING CRASH AND COLLISION INTO GUARD RAIL, $10,000 WORTH OF DAMAGE TO VEHICLE STILL WAITING FOR RESPONSE FROM DODGE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102983,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2003","dateComplaintFiled":"12/14/2004","vin":"1B4HR28Y3YF","components":"VISIBILITY,LATCHES/LOCKS/LINKAGES","summary":"WINDING SOUND WHEN YOU LOCK OR UNLOCK THE DOORS. DRIVERS DOOR WON'T LOCK, PASSENGER FRONT DOOR DOSN'T UNLOCK, PASSENGER LEFT-REAR ALSO DOSN'T UNLOCK , PASSENGER RIGHT-REAR IS THE ONLY ONE THAT WORKS WITH THE KEY LESS ENTRY.*AK ALSO BOTH REAR WINDOWS DO NOT WORK. I MYSELF INSPECTED THE OPERATION OF THE LEFT REAR DOOR AND FOUND THAT THE ACTUATOR WAS BAD. I CRACKED OPEN ACTUATOR AND FOUND THAT THE GEAR WAS STRIPPED. THIS CAUSING THE WINDING SOUND AND FAILURE TO LOCK OR UNLOCK THE DOORS. THE GEAR IS MADE OF SOME KIND OF SOFT PLASTIC MATERIAL FOR THIS TO HAPPEN. ABOUT THE REAR WINDOW, I CHECKED AND FOUND POWER GOING TO THE MOTORS. BUT WITH ONE OF THE WINDOW MOTORS I TAPPED IT AND GOT IT TO WORK FOR ACOUPLE OF DAYS. WITH MY EXPERINCE AS AN AUTO/TRUCK/BUS TECHNICIAN THE MOTORS ARE DEFECTED ALONG WITH THE DOOR ACTUATORS. I HOPE THESE ISSUES CAN GET RESOLVED, BECAUSE OVERALL MY VEHICLE IS GOOD AT 60,000 MILES.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102813,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2003","dateComplaintFiled":"12/13/2004","vin":"","components":"VISIBILITY,LATCHES/LOCKS/LINKAGES","summary":"I HAVE A 200 DODGE DURANGO, I;D HAD THIS VEHICLE FOR A YEAR NOW I RECENTLY HAD A LOT OF PROBLEMS WITH THIS VEHCICLE THE MASTE SWICTH TO THE WINDOW DOESN'T WORK. THE WINDOW GETS STUCK AND IT COMES UP AND WHEN IT WANTS TO. I WAS LOOKING THROUGH THE COMPLIANTS ON THIS VEHCILE AND OTHERS CAR HAD THE SAME PROBLEM. ALSO NOW THE DOOR LOCKS ARE NOT UNLOCKING ALSO. I WAS WONDERING IF IT IS A MANUFACTOR PROBLEM?","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10103573,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2004","dateComplaintFiled":"12/13/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING 55 MPH AND CHANGING LANES CONSUMER HEARD A LOUD POPPING SOUND. CONSUMER PULLED OVER AND FOUND THE FRONT PASSENGER SIDE TIRE WHEEL WAS TITLED OUTWARD. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102846,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2004","dateComplaintFiled":"12/13/2004","vin":"1B4HS28N4YF","components":"LATCHES/LOCKS/LINKAGES","summary":"DOOR MAKES LOUD NOISE WHEN LOCKING, AND DOSEN'T UNLOCK BY REMOTE HAVE TO UNLOCK DOOR FOR PASSENGER TO GET IN, ALSO WHEN AOUTO LOCK ENGAGES MAKE REALY LOUD NOISE, TOOK DURANGO IN WHILE AND WAS TOLD THAT THE REGULATOR WAS OUT. THIS SEEMS LIKE ITS A DEFECT IN WORKMANSHIP OR THE PARTS THAT CONTROLE THE LOCKING MACHANISM, NOTICES OTHER DURANGOS HAVEING THE SAME PROBLEM MUST BE RECALLED , AND I HAVE LESS THAN 40K MILES ON DURANGO SO ITS NOT FROM PROLONG USE ITS A DEFECT!*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102848,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2003","dateComplaintFiled":"12/13/2004","vin":"1B4HR28Z0YF","components":"SUSPENSION","summary":"SHORTLY AFTER PURCHASE OF VEHICLE, THE NEW FRONT END TIRES WERE WORN OUT AND A SQUEEKING NOISE WAS ASSOCIATED. T IRES LOST TRACTION IN TURNS CAN LEAD TO ROLLOVERS. RONT CONTROL ARM/UPPER & LOWER WERE REPLACED WITH 4 NEW TIRES. SQUEAKING IN FRONT END STILL NOTICEABLE AND UNREPAIRED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102768,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2002","dateComplaintFiled":"12/12/2004","vin":"1B4HS28N5YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"FRONT DISC BRAKE CALIBER, PISTON IS MADE OF A COMPOSITE AND NOT METAL,COMPOSITE CRACKS AND LEAKS. THE PISTON TURNS TO MUSH AND THE BRAKE PAD BECOMES LOOSE. *JB THIS CAUSE THE VEHICLE TO PULSE WHEN APPLYING THE BRAKES. WAS BROUGHT BACK TO DEALER AND FINALLY REPLACED UNDER WARRANTY. TWO YEARS LATER THE SAME THING HAS HAPPENED, BUT THE VEHICLE IS NOT UNDER WARRANTY ANY MORE. 04/23/02 WAS THE FIRST TIME, 12/04/04 FOUND THE SAME PROBLEM AGAIN","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102697,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2004","dateComplaintFiled":"12/11/2004","vin":"","components":"SUSPENSION","summary":"THE FRONT BALL JOINT IS MAKING NOISES AND BLACK LOOKING SOOT ON TIRE RIMS. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102496,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2004","dateComplaintFiled":"12/10/2004","vin":"","components":"SUSPENSION","summary":"(1) DRIVING VEHICLE, NORMAL SPEED, CROSSING RAILROAD TRACKS (2) UPPER BALL JOINT SEPARATED, ALLOWING RIGHT FRONT WHEEL ASSEMBLY TO COME FALL OUSIDE THE VEHICLE. FAILURE CAUSED LACK OF STEERING CONTROL OF VEHICLE UNTIL STOPPED. DAMAGE AFFECTED ALL RELATED PARTS OUTSIDE OF FRAME INCLUDING ABS SENSOR, UPPER AND LOWER CONTROL ARMS, TIRE WHEEL, WHEEL BERRINGS, AXEL, DRIVE SHAFT, BRAKE LINE, LOWER BALL JOINT, STEERING ARM, ETC. (3) ALL COMPONENTS REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102525,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2004","dateComplaintFiled":"12/10/2004","vin":"1G1AZ37GXER","components":"SUSPENSION","summary":"I HAD NOTIICE FOR SOME TIME THAT MY VEHICLE , A 2000 DURANGO HAD AN UNUSUSAL NOISE WHEN TURNING TO THE RIGHT ALONG WITH A \"LOOSE\" FEEL WHEN DRIVING ,ESPECIALLY WHEN ON A CURVE OR BUMPY ROAD. I TOOK MY VEHICLE TO A LOCAL DEALER TO BE CHECKED OUT AND THEIR FIRST RESPONSE WAS THAT I NEEDED TO HAVE MY UPPER BALL JOINTS REPLACED. I HAD PURCHASED EXTENDED WARRANTY INSURANCE FOR THE VEHICLE SO THAT PAID FOR MOST OF THE REPLACEMENT COST BUT THAT DID NOT PAY ANYTHING FOR THE FRONT END ALIGNMENT REQUIRED AFTER THE BALL JOINTS WERE REPLACED. IT SEEMS REALLY UNUSUSUL THAT BALL JOINTS WHICH REQUIRE NO LUBRICATION AND CAN NOT BE LUBRICATED WOULD DETERIORATE SO RAPIDLY IN JUST 40000 MILES OF NORMAL OPERATION. AT THE TIME I ALSO WONDERED WHY THEY IMMEDIATELY DECIDED THAT THE UPPER BALL JOINTS WERE DEFECTIVE BUT I SEE FROM THE NEWS NOW THAT DAIMLER CHRYSLER HAS HAD A GOOD INDICATION THAT THEY DID HAVE A PROBLEM AND JUST HOPED TO KEEP ME QUIET. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102561,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2003","dateComplaintFiled":"12/10/2004","vin":"1B4HS28N1YF","components":"SEAT BELTS","summary":"THE SEAT BELT IN THE BACK SEAT OF MY DURANGO COMES UNFASTENED, SUDDENLY. IT SEEMS TO BE SECURELY FASTENED, BUT JUST UNHOOKS FOR NO PARTICULAR REASON.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102580,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2000","dateComplaintFiled":"12/10/2004","vin":"","components":"SUSPENSION","summary":"MY 2000 DODGE DURANGO WAS DIAGNOSED WITH UNDERCARRIAGE PROBLEMS AND IN NEED OF BALL JOINT REPLACEMENT AND NUMEROUS OTHER PARTS IN BOTH FRONT TIRES. IN ADDITION, I HAVE REPLACED THE CV JOINTS ONCE ALREADY BECAUSE THEY WERE WORN OUT AND THEY ARE IN NEED OF REPLACEMENT AGAIN. THE BALL JOINTS ARE A CRITICAL PART OF THE SUSPENSION, STEERING, AND SAFETY OF ANY VEHICLE, PASSENGERS, AND OTHERS. IF THE BALL JOINTS SHALL FAIL, AS MANY HAVE INDICATED HAVE DONE ON DODGE DURANGO'S, THERE WOULD BE SERIOUS INJURY, DAMAGE, AND POTENTIAL DEATH FOR THOSE INVOLVED. I HAVE ALSO REPLACED THE TIRES TO DUE UNEVEN WARE, WHICH I HAVE BEEN TOLD COULD BE DUE TO THE BALL JOINTS. WITH THE HISTORY OF THE BALL JOINT PROBLEMS WITH DODGE DURANGO\u0019S, THERE SHOULD BE NO REASON DODGE DOESN'T RECALL THEM. DODGE'S LIABILITY AND CONSEQUENCE FOR NOT RECALLING THEM WILL BE FAR MORE DRAMATIC AND FINANCIALLY NEGATIVE AFTER MORE BALL JOINTS FAIL CAUSING MORE ACCIDENTS, INJURIES, AND DEATHS RESULTING IN LAWSUITS. FOR ONE WOULD HATE TO SEE ANYONE HURT OR KILLED DUE TO DODGE'S NEGLIGENCE. ESTIMATE TO FIX IS AROUND $1600 FOR THE BALL JOINTS IN THE FRONT END. THE CV JOINTS WILL ALSO NEED REPAIRING. SINCE THIS IS AN OBVIOUS DEFECT IN THE MANUFACTURING OF THE DURANGO, I DO NOT BELIEVE I SHOULD PAY FOR IT. DURANGO'S RECORD FOR INFERIOR UNDERCARRIAGE SHOULD BE ENOUGH FOR THE AUTO INDUSTRY TO DEMAND COMPENSATION TO ALL OWNERS OF THE DURANGO. THIS DOESN'T TAKE INTO ACCOUNT THE POTENTIAL PROPERTY DAMAGE AND PHYSICAL INJURIES OR DEATHS THAT HAVE BEEN OR WILL BE CAUSED BY THIS DEFECT IN THE DODGE DURANGO BALL JOINTS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10103535,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2004","dateComplaintFiled":"12/10/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING ON THE HIGHWAY 65 MPH CAR STALLED. CONSUMER LOST CONTROL OF STEERING AND BRAKES AS WELL. SHE THEN VEERED TO THE RIGHT SIDE OF THE ROAD COMING TO A STOP.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102598,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2001","dateComplaintFiled":"12/10/2004","vin":"1B4HR28Y3YF","components":"STEERING,SUSPENSION,POWER TRAIN,AIR BAGS,LATCHES/LOCKS/LINKAGES","summary":"WINDING SOUND IN STEERING WHEN TUNING WHEEL,HORIBLE SOUND WHILE TURNING WHEELS AND BACKING UP,DOOR LOCKS ARE IN LOCKED POSITION (CAN'T OPEN TO GET OUT OF CAR AND LOUD SOUND GOING OFF WHEN DOOR LOCKS ARE SUPPOSED TO SELF LOCK AT 25 MPH)BOUGHT CAR IN 2001, AFTER 6 MO TOOK CAR TO DEARERSHIP TO REPORT PROBLEMS WHILE STILL UNDER WARRANTY AND THEY SAID NOTHING WAS WRONG. STILL HAVE PAPERWORK TO SHOW OF THE COMPLAINTS.I HAVE 3 SMALL GRANDCHILDREN I TAKE CARE OF AND TRANSPORT IN THE VEHICLE. HOPE YOU PEOPLE DO SOMETHING ABOUT THIS BEFORE SOMEONE DIES OR YOU WILL REALLY BE OUT OF POCKET. I HAVE LESS THAT 60,000 MILES ON SUV SO THIS CAN'T BE DUE TO WEAR AND TEAR. ( I MARKED OEM YES IF THAT PERTAINS TO ORIGINAL PARTS ON SUV). *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10103421,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2004","dateComplaintFiled":"12/09/2004","vin":"1B4HS28N1YF","components":"ENGINE AND ENGINE COOLING","summary":"AFTER STARTING THE VEHICLE, THE CONSUMER NOTICED THE OIL PRESSURE GAUGE DID NOT REGISTER. THE VEHICLE HAD NO OIL PRESSURE. THE CONSUMER TURNED THE VEHICLE OFF AND CHECKED THE OIL AND THERE WAS SLUDGE BUILD UP. THE CONSUMER WAS CONCERNED THE ENGINE WILL BECOME DEFECTIVE EVEN THOUGH THE MAINTENANCE WAS CONTINUOUS ON THE VEHICLE. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102475,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2004","dateComplaintFiled":"12/09/2004","vin":"1B4HS28N9YF","components":"SUSPENSION","summary":"RIGHT UPPER BALL JOINT WAS LOOSE AND VERY WORN. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102477,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2004","dateComplaintFiled":"12/09/2004","vin":"1B4HS28N9YF","components":"SUSPENSION","summary":"RIGHT UPPER BALL JOINT WAS WORN AND VERY LOOSE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10102238,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2003","dateComplaintFiled":"12/06/2004","vin":"1B4HS28Z7YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO PREMATURE WEAR UPPER BALL JOINTS IN SEPTEMBER 2003 WITH ONLY 39,000 MILES THE DURANGO WAS DIAGNOSED WITH EARLY UPPER BALL JOINT WEAR. DODGE DEALERSHIP IGNORES SEVERAL REQUESTS TO ADDRESS THE PROBLEM. *AK DO WE HAVE TO WAIT UNTIL IT FAILS AND SOMEONE IS KILLED TO SOLVE, WHAT I NOW FIND, IS A COMMON PROBLEM?","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10100992,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2004","dateComplaintFiled":"12/03/2004","vin":"1B4HR28Y9YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO - DEALER RECOMMENDS REPLACING UPPER BALL JOINTS. DEALER\u0019S OPINION IS THAT THE VEHICLE IS UNSAFE TO OPERATE. FOR THE PAST THREE YEARS, DODGE HAS BEEN REVIEWING A PRODUCT RECALL ON THE DURANGO BALL JOINTS. THIS DEFECTIVE PRODUCT ISSUE NEEDS TO BE RESOLVED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10100993,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2004","dateComplaintFiled":"12/03/2004","vin":"1B4HR28Y9YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO - DEALER RECOMMENDS REPLACING UPPER BALL JOINTS. DEALER\u0019S OPINION IS THAT THE VEHICLE IS UNSAFE TO OPERATE. FOR THE PAST THREE YEARS, DODGE HAS BEEN REVIEWING A PRODUCT RECALL ON THE DURANGO BALL JOINTS. THIS DEFECTIVE PRODUCT ISSUE NEEDS TO BE RESOLVED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10101869,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2004","dateComplaintFiled":"11/30/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING 30 MPH FRONT END COLLAPSED. AS A RESULT FRONT WHEELS SEPARATED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10100268,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2004","dateComplaintFiled":"11/20/2004","vin":"","components":"POWER TRAIN","summary":"AUTOMATIC TRANSMISSION WENT OUT COMPLETELY AFTER 58,000 MILES, JUST UNDER 5 YEARS OF USE. THE VEHICLE WAS SERVICED REGULARLY FOR ALL RECOMMENDED PREVENTATIVE MAINTENANCE PER VEHICLE HANDBOOK. IN ADDITION, IT WAS TAKEN IN FOR TRANSMISSION CHECK-UP ONCE DURING THE FIRST 36,000 MILES AND WAS INFORMED THAT EVERYTHING WAS OKAY. I STILL FELT THERE WAS A PROBLEM DUE TO THE FACT THAT THERE WAS A HIGH PITCHED WHINNING NOISE COMING FROM THE TRANSMISSION. ALSO TRANSMISSION SEEMED LIKE IT WAS SLIPPING.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10100063,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2004","dateComplaintFiled":"11/17/2004","vin":"1B4HS28Z1YF","components":"POWER TRAIN","summary":"TRANSMISSION JUST STOPPED WORKING. I ONLY HAD 49000 MILES ON MY 2000 DODGE DURANGO WHEN I WAS JUST DRIVING DOWN THE ROAD AND IT STOPPED SHIFTING. LOST ALL POWER TO THE DRIVE SYSTEM. *AK PER TRANSMISSION SHOP IN THE AREA AND ALL OVER THE USA THIS IS A KNOW PROBLEM WITH THE 518 TRANSMISSION. THERE IS A CHECK VALUE IN THE COOLER LINE THAT WILL PUG UP AND CAUSE THE TRANSMISSION TO OVER HEAT AND BURN OUT THE CLUCH. DODGE KNOWS THAT THIS IS A PROBLEM AND HAVE REPLACED MANY TRANSMISSION UNDER WARRENTY. WENT THE TRANSMISSION IS REPLACE THEY PUT IN AN UPGRADE KIT FOR THE COOLING LINE AND THE VALUE IS TAKEN OUT PER DODGES INSTRUTIONS. THE TORK CONVERTOR IS REPLACED WITH A NEW STILE THAT DOES NOT FLOT AND DOES NOT PUT MENTAL PATRS INTO THE FLUEDED THAT PLUGS THE CHECK VALUE. THE ONLY GOOD THING THERE IS THAT I WAS NOT IN CHICAGO OR SOME OTHER BIG CITY DURRING RUSH HOUR. OR I WOULD HAVE BEEN IN BIG TROUBLE WITH NO WAY TO GET OFF THE ROAD.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10098506,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2003","dateComplaintFiled":"11/09/2004","vin":"","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"AFTER TWO WEEKS OF PURCHASING OUR (2 YEARS OLD @ THAT TIME)DURANGO, AS WE WERE DRIVING WE HEARD A LOUD SCREACHING NOISE, WE FOUND A PIECE THAT APPEARANTLY BROKE OFF, IT HAD TO DO WITH THE BRAKES WE WERE TOLD. LATER OUR TRANSMISSION WASNT FUNCTIONING PROPERLY, IT NEEDED NEW SENSOR. WHEN STEERING IT SCREACHES (HAD PROBLEM RIGHT AFTER PURCHASING) AND ITS BEEN GETTING WORSE, WE TOOK IT TO DEALER AND THEY FLUSHED POWER STEERING FLUID AND WE ALSO HAD TO HAVE RIGHT BALL JOINT REPLACED AT THE SAME TIME. WHEN STEERING IT STILL SOUNDS BAD. WE HAD TO REPLACE THE BATTERY A YEAR AFTER PURCHASING ONE AT THE DEALERSHIP AND A MONTH AFTER THAT OUR TRANSMISSION WENT OUT. DEALER WANTED TO CHARGE $3700.00. WE TOOK IT SOMEWHERE ELSE, HOPE TO PICK UP TODAY FROM SHOP WILL BE PAYING $2570.00. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10099664,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2004","dateComplaintFiled":"11/09/2004","vin":"1B4HS28Z9YF","components":"LATCHES/LOCKS/LINKAGES","summary":"VEHICLE WAS HAVING PROBLEMS WITH THE TWO BACK DOOR LOCKS. THE DOOR LOCKS WERE REPLACED TWICE. BUT EVERY TIME THE LOCKS WERE REPLACED THE DOORS STILL WERE UNABLE TO LOCK.*AK....DEALER REPLACED LATCHES. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10099717,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/29/2004","dateComplaintFiled":"11/09/2004","vin":"1B4HS28N4YF","components":"AIR BAGS","summary":"WHILE DRIVING 15 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD INJURY FROM HITTING THE WINDSHIELD. VEHICLE WAS TOTALED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10098139,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2000","dateComplaintFiled":"11/02/2004","vin":"1B4HR28Y4YF","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"SINCE DAY ONE THIS VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP, FROM TRANSMISSON PROBLEMS, STEERING , NOISES. I STOPPED BRINGING IN TRUCK AT 30,000 MILES WHEN MY WARRANTY EXPIRED, AND KNOW I JUST HAVE LIVE WITH IT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10097924,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2004","dateComplaintFiled":"10/28/2004","vin":"1B4HS28NXYF","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"ON OCTOBER 26TH AT APPROXIMATELY 3:40PM MY WIFE, CARRYING OUR SIX CHILDREN, WAS DRIVING OUR 2000 DODGE DURANGO ON CHICAGO'S LAKE SHORE DRIVE WHEN THE RIGHT FRONT WHEEL POPPED OFF. FORTUNATELY THERE WHER NO INJURIES RELATED TO THIS POTENTIALLY FATAL MECHANICAL BREAKDOWN. OUR DURANGO HAS LESS THAN 75,000 MILES ON IT. IT IS OUR UNDERSTANDING THAT MANY DODGE DURANGOS HAVE EXPERIENCED THIS PROBLEM HOWEVER, NEITHER DODGE NOR THE NHTSA HAS DONE ANYTHING ABOUT IT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10096499,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2004","dateComplaintFiled":"10/27/2004","vin":"1B4HS28Z7YF","components":"STEERING","summary":"WHEN TURINING MY 2000 DODGE DURANGO I HEARD A POPING NOISE, MY MECHANIC TOLD ME ON 10/27/04 MY BALL JOINTS WERE BAD AND THAT THE WHOLE STERRING RACK NEEDED TO BE REPLACED. I CALLED THE LOCAL DEALER AND WAS TOLD IT IS NOT COVERED UNDER WARRANTY, I THEN CALLED DODGE THEY ADVISED THE SAME. I LOOKED ON THE INTERNET AND HAVE FOUND NUMEROUS COMPLAINTS TO CONSUMER AFFAIRS. THE REPAIR WILL COST $1200.00, THIS VEHICLE HAS ONLY 48,000 MILES. FROM WHAT I HAVE READ AND THE CBS NEWS REPORT IT SEEMS THAT DODGE SHOULD HAVE A RECALL FOR THIS PROBLEM BEFORE PEOPLE START GETTING KILLED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10097606,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2004","dateComplaintFiled":"10/25/2004","vin":"","components":"AIR BAGS","summary":"THE CLOCK SPRING MALFUNCTIONED. AS A RESULT, RADIO INSIDE OF THE STEERING WHEEL AND THE CRUISE CONTROL FAILED INTERMITTENTLY. A RECALL WAS ISSUED FOR THE CLOCK SPRING, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10096391,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2004","dateComplaintFiled":"10/25/2004","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO IN WHICH THE BALL JOINT HAD TO BE REPLACED AT 53230 MILES. THEY WERE SO FAR GONE THAT THE MECHANIC DOING THE INSPECTION STATED THE DURANGO COULD NOT BE DRIVEN UNTIL THE NECESSARY REPAIRS WERE MADE BECAUSE IT WAS TO DANGREOUS TO DRIVE. I FEEL LUCKLY THAT THIS WAS CAUGHT BY THE MECHANIC DURING A OIL CHANGE, FOR WE WERE USING IT FOR A 1000 MILE VACATION THE FOLLOWING WEEK . THE COST OF REPAIR $760.57 BALL JOINTS WER R&R","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10096092,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2004","dateComplaintFiled":"10/20/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHJILE PARKED ANTIFREEZE SPOT STARTED SHOWING UP UNDER THE DODGE DURANGO 2000. REPAIR SHOP FOUND 8 FREEZE PLUGS LEAKING ON A VEHICLE WITH ONLY 61,250 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10095956,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2002","dateComplaintFiled":"10/18/2004","vin":"1B4HS28N2YF","components":"POWER TRAIN,VISIBILITY,EQUIPMENT","summary":"TRANSMISSION \"GRABBING\" AND \"SLIPPING\" IN ALL GEARS. MOST NOTICABLE ON THE HIGHWAY. TRANSMISSION GOES FROM OVERDRIVE TO ONE AND SOMETIMES TWO LOWER GEARS AT HIGHWAY SPEED. VEHILCLE WILL JUMP AND SPUTTER. VEHICLE WAS TAKEN TO DEALER WHO DID NOT GET IT REPAIRED. IT WAS ALSO TAKEN TO MY LOCAL MECHANIC, WHO SAYS IT'S A LEMON. (I HAVE NO FAITH IN THE DEALER WHO SOLD ME THE GARBAGE AFTER THEY CLAIMED TO HAVE NOT FIGURED MY FIANANCING CORRECTLY ABD HIT ME WITH A $975 ADDITIONAL FEE.) ELLENVILLE DODGE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"1994","productMake":"DODGE","productModel":"SPORT UTILITY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10096955,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/28/2004","dateComplaintFiled":"10/15/2004","vin":"1B4HS28Z2YF","components":"VEHICLE SPEED CONTROL","summary":"CONSUMER HAD PLACED KEY IN THE IGNITION TO START VEHICLE WHEN IT SUDDENLY ACCELERATED FORWARD, WITHOUT WARNING, AND HIT A TREE. VEHICLE WAS STILL IN PARK POSITION WHEN ACCELERATION OCCUR. VEHICLE WAS TOTALED BY INSURANCE CO. BOTH AIR BAGS DEPLOYED. DRIVER SUFFERED SEVERE INJURIES AND WAS HOSPITALIZED. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10096572,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/28/2004","dateComplaintFiled":"10/12/2004","vin":"1B4HS28Z2YF","components":"AIR BAGS,VEHICLE SPEED CONTROL","summary":"THE VEHICLE WAS IN THE PARK POSITION, WHEN THE CONSUMER TURNED THE KEY, THE VEHICLE JUST ACCELERATED. THE VEHICLE SPUN AROUND, MADE A LEFT HAND CUT GOING INTO A DITCH AND HITTING A TREE. THERE WERE INJURIES. THE CONSUMER HAD A BROKEN RIGHT LEG. THE AIR BAGS DID DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10095618,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2004","dateComplaintFiled":"10/12/2004","vin":"","components":"SUSPENSION","summary":"MY COMPLAINT IS SIMPLY THAT I CANNOT UNDERSTAND WHY YOUR AGENCY HASN'T ORDERED A RECALL CONCERNING DEFECTIVE BALL JOINTS ON 2000 DODGE DURANGOS, AND DURANGOS OF OTHER MODEL YEARS SO AFFECTED. THESE DEFECTS ARE HIGHLY DANGEROUS, AND HIGHLY COSTLY TO OWNERS. YOUR INACTION IS SIMPLY FACILITATING DAIMLER CHRYSLER'S CYNICAL POLICY OF IGNORING THE ISSUE AND HOPING THAT IT BLOWS OVER. IN THE ABSENCE OF A RECALL ORDER, I FAIL TO SEE HOW YOUR AGENCY IS PROTECTING AMERICAN TAXPAYERS. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10095517,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2004","dateComplaintFiled":"10/08/2004","vin":"","components":"POWER TRAIN","summary":"WHILE DRIVING, THE TRANSMISSION COMPLETELY FAILED. WHEN TRYING TO ACCELERATE THE VEHICLE WOULD NOT GO OVER 25 MPH AND THEN IT JUST WOULD NOT GO AT ALL. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THE CONSUMER WAS TOLD THERE WAS NOTHING THAT COULD BE DONE. PLEASE PROVIDE ANY FURTHER INFORMATION. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10093832,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2004","dateComplaintFiled":"10/08/2004","vin":"","components":"SUSPENSION","summary":"10/8/04 DROVE VEHICLE FOR APPROX 4 MILES TODAY, EVERYTHING NORMAL AS COULD BE. LEAVING A PARKING SPOT WITH LIMITED CLEARANCE, REQUIRING A FULL TURN-TO-LOCK ON THE STEERING WHEEL, UPPER BALL JOINT FAILED, CAUSING SEPARATION OF THE FRONT AXLE (4WD), AND SEPARATION OF THE LOWER BALL JOINT. THERE WAS NO NOISE OR OTHER INDICATION OF IMPENDING FAILURE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10093836,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2004","dateComplaintFiled":"10/08/2004","vin":"1B4HS28Z9YF","components":"STEERING","summary":"SEPTEMBER 12, I WENT TO BACK OUT OF A PARKING LOT AND THE TIE ROD END CAME UNHOOKED FROM THE RACK AND PINION STEERING. THE THREADS ON THE BOLTS WERE STRIPPED OUT. WHEN THE REPAIR SHOP WENT TO LOOSEN THE OTHER TIE ROD IT DISINTEGRATED. THEY COMMENTED THAT WE WERE REAL LUCKY IT HAD COME APART. THEY ALSO INDICATED THAT THE VEHICLE DIDN'T HAVE ENOUGH MILE TO WARRANT THE NEEDED REPAIRS. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10093713,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2004","dateComplaintFiled":"10/06/2004","vin":"","components":"EXTERIOR LIGHTING","summary":"SINCE PURCHASING THE DURANGO, I HAVE EXPERIENCED SEVERAL ISSUES WITH THE CAR. THE LIGHTS TURN OFF WHEN DRIVING. WHEN THIS OCCURS, YOU HAVE 3 CHOICES: GET OFF THE ROAD; TURN ON THE HIGH BEAMS; FLICK THE LIGHTS AND HOPE THAT THEY COME ON.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10093561,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2004","dateComplaintFiled":"10/04/2004","vin":"1B4HS28N8YF","components":"FUEL SYSTEM, OTHER","summary":"OUR 2000 DODGE DURANGO WITH JUST OVER 36,000 MILES BLEW ON A TRIP OUT OF TOWN LEAVING US STRANDED. THE FACTORY WARRANTY HAD JUST EXPIRED. THE EXTENDED WARRANTY PEOPLE CAME DOWN AND ARE TRYING TO BLAME IT ON US, SAYING WE DIDN'T CHANGE THE OIL ENOUGH, (THAT'S RIDICULOUS) WE DID CHANGE THE OIL, BUT EVEN IF WE HADN'T IT SHOULDN'T MAKE THE ENGINE BLOW, IT MIGHT MAKE IT RUN LIKE CRAP, IT WASN'T REALLY DOING THAT EITHER. AFTER RESEARCHING ON THE INTERNET, I FOUND MANY OTHER PEOPLE WHO HAD THE SAME PROBLEM, IT TURNS OUT IT IS A PART IN THE OIL PUMP THAT SHOULD HAVE BEEN RECALLED IN 98,99, AND 2000 MODELS BEFORE THEY EXTENDED THE FACTORY WARRANTY IN LATER MODELS. DO THEY REALLY EXPECT PEOPLE WITH THESE PROBLEMS TO BUY A NEW MOTOR FOR 6,000, AND THEY DON'T HAVE TO BE RESPONSIBLE FOR ANY OF IT!!!! OUR DURANGO IS STILL AT THE DEALERSHIP, WE DON'T KNOW WHAT TO DO. CHRYSLER IS TRYING TO IGNORE US, TO TRADE FOR A NEW VEHICLE, WE WILL LOSE AROUND 4 THOUSAND DOLLARS AND OUR PAYMENTS WILL BE MORE EXPENSIVE THEN WE CAN REALLY AFFORD. WE STILL OWE $14,000 ON THAT PIECE OF CRAP. THEY NEED TO EXTEND THE WARRANTY LIKE VOLKSWAGEN AND TOYOTA DID WHEN THEY HAD THIS PROBLEM WITH SOME OF THEIR MODELS, OR DO SOMETHING!!!! THANK YOU. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10094715,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2004","dateComplaintFiled":"09/30/2004","vin":"1B4HS28ZXYF","components":"SUSPENSION","summary":"WHILE DRIVING DRIVER\"SEHICLE WANDERED FROM SIDE TO SIDE. STEERING WHEEL WOULD PULL FROM LEFT TO RIGHT ON ITS OWN. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10094634,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/22/2004","dateComplaintFiled":"09/29/2004","vin":"1B4HS28N7YF","components":"AIR BAGS","summary":"WHILE DRIVING ACROSS AN INTERSECTION CONSUMER'S VEHICLE WAS HIT HEAD ON. THE VEHICLE THAT HIT CONSUMER'S VEHICLE WAS TOTALED. UPON IMPACT, AIR BAG DID NOT DEPLOY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10089506,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2004","dateComplaintFiled":"09/28/2004","vin":"1B4HS28Z2YF","components":"SUSPENSION","summary":"WHILE DRIVING LEFT FRONT TIRE FELL OFF AFTER CROSSING A RAIL ROAD TRACK. THE BALL JOINTS WERE DEFECTIVE. DEALER STATED THIS WAS NOT UNDER WARRANTY.*AK *TC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10093206,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2004","dateComplaintFiled":"09/27/2004","vin":"1B4HS28N4YF","components":"SUSPENSION","summary":"I HAVE A 2000 DODGE DURANGO AND I HAVE HAD PROBLEMS WITH MY BALLJOINTS. I'VE HAD MY CAR IN FOR NUMEROUS PROBLEMS BUT NONE AS SCARY AS THE NEAR LOOSING CONTROL OF MY CAR EVERYTIME I GO OVER A POTHOLE OR UNEVEN PAVEMENT. FINALLY IN MARCH 2004 I HAD ALL FOUR OF THE BALLJOINTS REPLACED BECAUSE THEY WERE FOUND TO HAVE \"EXCESSIVE RADIAL FREE PLAY, OVER .250 INCH\". AFTER HAVING THEM REPLACED IN MARCH THERE IS STILL A PROBLEM. I BROUGHT THE CAR BACK FOR THE SAME PROBLEM BUT WAS TOLD THAT EVERYTHING WAS TIGHT BUT THAT I NEEDED NEW SHOCKS. I'VE REPLACED THE SHOCKS AND THE PROBLEM STILL PERSISTS. I ASKED THE DEALER IF I COULD HAVE THE OLD PARTS BUT THEY SAID SINCE IT WAS A WARRANTY ISSUE THAT I WOULDN'T BE ABLE TO HAVE THEM BECASUSE THEY WOULD HAVE TO SEND THEM BACK TO MOPAR. I ALSO ASKED IF THE BALLJOINTS THAT WERE REPLACED WERE THE SAME AS THE OLD ONES, THE SAME TYPE, SAME MANUFACTURE AND THE DEALER TOLD ME THERE WAS NO WAY FOR HIM TO KNOW. BECAUSE IF THEY WERE THE OLD TYPE THEN I WOULD LIKE THE NEW TYPE PUT ONE. I FEEL LUCKY THAT I PURCHASED AN EXTENDED WARRANTY BECAUSE I HAVEN'T HAD TO PAY FOR THE REPLACEMENT OF THE BALLJOINTS, BUT I DID HAVE TO PAY 500 DOLLARS FOR REPLACING THE SHOCKS. I JUST HOPE I REALLY NEEDED THEM.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10094319,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2004","dateComplaintFiled":"09/24/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING A LOUD NOISE WAS HEARD COMING FROM THE UNDERNEATH THE VEHICLE. THE NOISE ESCALATED LOUDER AND LOUDER. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10089940,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2004","dateComplaintFiled":"09/21/2004","vin":"1B4HS28N9YF","components":"SUSPENSION","summary":"CONSUMER COMPLAINED ABOUT A BALL JOINTS WERE REPLACED.*AK THE VEHICLE SHAKES WHEN DRIVING SPEEDS OF 40 MPH AND HIGHER. *TC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10093001,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2004","dateComplaintFiled":"09/21/2004","vin":"1B4HS28N9YF","components":"ENGINE AND ENGINE COOLING","summary":"MY 2000 DURANGO SLT WAS BEING DRIVEN BY MY SON WHEN THE CHECK GAUGES LIGHT CAME ON. IT WAS TOWED TO A GARAGE SINCE THEY TOLD US NOT TO DRIVE IT. THEY PROCEEDED TO CHANGE THE OIL FIRST, SINCE THE OIL PRESSURE GAUGE WAS JUMPING UP AND DOWN. THEY THEN STARTED THE DURANGO AND REVVED THE ENGINE FOR A WHILE. WE THEN HAD IT TOWED TO OUR HOUSE SINCE MY HUSBAND IS A MECHANIC. HE WAS GOING TO LOOK AT IT AND WHEN HE DID HE DISCOVERED THAT ONE OF THE RODS WERE BENT SO THIS MEANS THE ENGINE NEEDS REPLACED. OIL CHANGES ON MY DURANGO WERE DONE AS SCHEDULED BY MY HUSBAND, IN FACT HE HAD CHECKED THE OIL 2 DAYS PRIOR TO THE INCIDENT AND WENT AND BOUGHT A NEW OIL FILTER AND A NEW CASE OF OIL TO CHANGE THE OIL. MY SON CALLED DAHMLER-CHRYSLER AND THEY TOLD HIM THAT THERE HAD NEVER BEEN ANY COMPLAINTS MADE TO THEM ABOUT THE ENGINE AND THAT THERE WAS NO RECALLS DONE ON THE VEHICLE. THESE CHECKS WERE EVEN DONE WITH US GIVING THEM THE VIN OF THE VEHICLE. WE ARE NOW LOOKING AT HAVING TO SPEND $2000 FOR AN ENGINE AND THAT IS ONE WITH 60,000 MILES ON IT AND BEING REBUILT. SEEING THE OTHER COMPLAINTS ON THE WEBSITES THAT I HAVE BEEN TO, DODGE HAS TO BE AT FAULT FOR A DEFECT ON THE ENGINE OR OIL PUMP WHICH WOULD CAUSE THE OIL TO GUM UP JUST SITTING THERE AND NOT BEING PUMPED THROUGH THE ENGINE TO KEEP CRUCIAL PARTS LUBRICATED TO FUNCTION PROPERLY. TO BE HONEST IT MAKES ME WORRIED ABOUT GOING OUT AND PAYING THE MONEY FOR ANOTHER ENGINE SEEING THAT MAYBE NEXT MONTH IT WOULD END UP TEARING UP AGAIN. I FEEL THAT DODGE SHOULD DO SOMETHING ABOUT THE PROBLEMS WITH THIS ENGINE IN THIS PARTICULAR VEHICLE BEFORE SOMEONE GETS KILLED DUE TO ENGINE FAILURE AND THE FAMILY OF THAT PERSON FINDS THIS INFORMATION AND DAHMLER-CHRYSLER IS INVOLVED IN A CLASS ACTION LAWSUIT AND THAT COULD BE EVEN MORE DEVISTATING THE COMPANY THAN A RECALL ON THE ENGINES THAT DON'T WORK CORRECTLY TO BEGIN WITH.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10092690,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2004","dateComplaintFiled":"09/17/2004","vin":"1B4HR28Z5YF","components":"POWER TRAIN","summary":"WHILE SHIFTING TRANSMISSION DOWNN SHIFTED ON ITS ON. TRANSMISSION HESITATED WHILE APPLYING THE ACCELERATOR PEDAL, AND THEN ACCELERATED ON ITS OWN. CONSUMER DROVE VEHICLE TO THE DEALER, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM.*AK THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10091119,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2004","dateComplaintFiled":"09/16/2004","vin":"","components":"SUSPENSION","summary":"THE BALL JOINTS ON MY 2000 DURANGO ARE SHOWING PREMATURE WEAR. THE MECHANIC SAYS THE VEHICLE WILL SOON BE UNSAFE TO DRIVE WITHOUT FIXING THIS. DODGE KNOWS ABOUT THIS PROBLEM AND THE FACT THAT IT PUTS ME AND MY FAMILY IN DANGER BY DRIVING IT, BUT THEY HAVE NOT WARNED ME OF THIS PROBLEM, NOR DOES THEIR MAINTENANCE SCHEDULE INDICATE THAT THESE PARTS NEED INSPECTION AT ANY GIVEN INTERVAL. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10091006,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2004","dateComplaintFiled":"09/14/2004","vin":"","components":"SEATS","summary":"I AM WRITING THIS EMAIL TO EXPRESS MY DEEP CONCERN FOR THE SAFETY OF CHILDREN RIDING IN THE REAR 3RD BENCH SEAT OF DODGE DURANGO'S. MY HUSBAND AND I HAVE A 2000 DODGE DURANGO. WE RECENTLY HAVE BEEN PUTTING MY 4 YEAR OLD SON'S BOOSTER SEAT IN THE BENCH SEAT SINCE THE BIRTH OF OUR 3RD CHILD. WE FIGURED WE COULD STILL USE THE DURANGO INSTEAD OF BUYING A MINI VAN. IT BECAME EVIDENT TO US ON A RECENT CAR TRIP THAT THE REAR BENCH SEAT DOES NOT LOCK INTO POSITION. MY HUSBAND AND I CAN EASILY PUSH ON THE SEATBACK FROM THE REAR AND IT WILL FOLD TO THE FLOOR. WE IMMEDIATELY ENVISIONED THE SAFETY HAZARDS THIS COULD IMPOSE ON ANYONE RIDING IN THE REAR BENCH SEAT, ESPECIALLY FOR CHILDREN. A REAR END COLLISION COULD SEND ANYONE FLYING FORWARD, EVEN IF THEY HAD THEIR SEATBELTS IN PLACE. I TURNED TO MY OWNERS MANUAL FOR ANSWERS AND IT GIVES A WARNING TO \"MAKE SURE THE CUSHION IS PROPERLY ENGAGED UNDER THE SEATBACK TO PROPERLY LOCK THE SEATBACK IN THE RIDING POSITION\". IN OUR EXPERIENCE THIS POSITIONING DID NOT LOCK THE SEAT. I CONTACTED TWO DEALERSHIPS EXPRESSING MY CONCERN AND GOT NO REAL ANSWERS. CHAMPION DODGE IN BARRINGTON SAID IT WAS UNSAFE FOR CHILDREN TO BE PLACED IN THE BENCH SEAT. VIKING DODGE OF CRYSTAL LAKE SIMPLY SAID THAT IF IT WAS IN THE OWNERS MANUAL IT MUST BE TRUE. I THEN CONTACTED THE CUSTOMER SERVICE CENTER FOR DAIMLERCHRYSLER CORPORATION AND THEY SAID IT WAS UNSAFE FOR CHILDREN TO RIDE IN THE BENCH SEAT AND THAT THERE IS NO LOCKING MECHANISM. GIVEN THIS INFORMATION I FEEL THAT ANYONE WHO RIDES IN THAT BENCH SEAT IS AT RISK FOR SERIOUS INJURY. IT IS A SMALLER SEAT AND I COULD SEE A LOT OF PEOPLE WANTING TO PLACE CHILDREN BACK THERE. A LOT OF PARENTS COULD BE USING THAT SEAT FOR EXTRA CHILDREN THEY ARE TRANSPORTING IN CAR POOLS. I FEEL THIS SAFETY CONCERN NEEDS TO PUBLICIZED TO PREVENT SERIOUS INJURY. I FEEL DAIMLERCHRYSLER CORPORATION NEEDS TO PERFORM A RECALL ON ALL DURANGO'S AFFECTED AND INSTALL A LOCKING MECHANISM TO THE BENCH SEAT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10090909,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2004","dateComplaintFiled":"09/13/2004","vin":"1B4HR28Y4YF","components":"SUSPENSION","summary":"BASIC AUTO CHECKUP DESOVERED ISSUE. WHEN THE VEHICLE WAS LIFTED IN THE AIR THE FRONT END FELL APART. BOTH BALL JOINTS FOR THE 2000 DURANGO I OWN HAD TO BE REPLACED WHICH END UP COSTING CLOSE TO $500. I HAD HEARD 1 YEAR AGO ABOUT POSSIBLE PROBLEM BUT DIDN'T THINK ANYTHING OF IT UNTIL NOW WHICH LEAD ME TO RESEARCH IT. IT WOULD SEEM THIS IS A VERY COMMON ISSUE, AND IT COULD HAVE POSSIBLITY BEEN WORSE BY IT FALLING OFF WHILE I WAS DRIVING, WHICH COULD HAVE RESULTING IS SERIOUS INJURY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10083441,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2001","dateComplaintFiled":"09/08/2004","vin":"1B4HR28Z1YF","components":"SUSPENSION,AIR BAGS","summary":"WHILE DRIVING AT ANY SPEED, CONSUMER CAN HEAR A CLICKING SOUND COMING FROM THE FRONT WHEELS. A MECHANIC EXAMINED THE VEHICLE AND FOUND THAT THE BALL JOINTS WERE WORN ON BOTH SIDES. THE CONSUMER ALSO FOUND OUT THAT THE CLOCK SPRING IS DEFECTIVE IN THE VEHICLE. *LA *TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10091498,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2004","dateComplaintFiled":"09/07/2004","vin":"1B4HR28Y9YF","components":"SUSPENSION","summary":"WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATED AND JERKED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. THIS INFORMATION WAS PROVIDED BY JACQUELINE JUFTON. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10090458,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2004","dateComplaintFiled":"09/05/2004","vin":"1B4HS28Z6YF","components":"ENGINE AND ENGINE COOLING","summary":"MY 2000 DURANGO, WITH 60,100 MILES ON IT, HAD A SCENT OF ANTI-FREEZE, SO I TOOK IT IN TO THE DEALER. I WAS INFORMED THAT THE FREEZE PLUGS ON ONE SIDE OF THE ENGINE WERE LEAKING. THE PARTS WERE REMOVED/REPLACED, AND THE OLD PARTS HAD CORRODED THROUGH. I WAS TOLD I HAD BETTER CHANGE THE BALANCE, BECAUSE \"THEY COULD GO AT ANY TIME\". WHEN I ASKED HOW IT WAS POSSIBLE THAT THESE ITEMS COULD FAIL IN SUCH A (RELATIVELY) SHORT PERIOD OF TIME, THE ANSWER WAS \"SOMETIMES THAT HAPPENS\". I HAVE WORKED ON VEHICLES, AND REBUILT ENGINES, FOR OVER 20 YEARS AND THIS IS THE FIRST TIME I HAVE SEEN AN ENGINE WITH SO FEW MILES HAVE THIS PROBLEM. I HAVE 2 OF THE 3 REMOVED PARTS (I WAS TOLD THE THIRD \"CRUMBLED WHEN REMOVED\"), AND PLAN ON PURSUING DODGE FOR A BETTER EXPLANATION. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10090419,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2004","dateComplaintFiled":"09/04/2004","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"BEGINNING AT APPROXIMATELY 25,000 MILES A NOISE FROM THE FRONT SUSPENSION BEGAN. OVER TIME THE NOISE CONTINUED TO GET WORSE. THE SOURCE OF THE NOISE WAS THE UPPER BALL JOINTS WHICH FAILED WITH ONLY APPOXIMATELY 49,000 MILES ON A 2000 DODGE DURANGO. THE DEALER INFORMED ME THAT THIS IS A COMMON FAILURE WITH DURANGOS. BOTH UPPER BALL JOINTS FAILED. THIS IS A PREMATURE FAILURE WHICH COULD LEAD TO AN ACCIDENT AND POSSIBLE LOSS OF LIFE. CHRYSLER SHOULD RECALL AND REPLACE THE DEFECTIVE COMPONENTS BEFORE SOMEONE IS INJURED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10090403,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2004","dateComplaintFiled":"09/03/2004","vin":"1B4HR28YXYF","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE EXPERIENCED EXCESSIVE MOTOR SLUDGE AT THE BASE OF THE ENGINE. CONSUMER MAINTAINED THAT THE ENGINE WAS PROPERLY MAINTAINED, SUCH AS, PROPER OIL CHANGES, TUNE UPS, ETC. CONSUMER TOOK THE VEHICLE TO DEALER WHERE THE SLUDGE WAS DISCOVERED. HOWEVER, THE WARRANTY COMPANY SENT A REPRESENTATIVE TO INSPECT THE VEHICLE AND FOUND THE SAME DEFECTS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10090203,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2004","dateComplaintFiled":"09/01/2004","vin":"","components":"VISIBILITY","summary":"THE SUN ROOF VISOR LINKAGE/STRUTS WERE HANGING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10088959,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2004","dateComplaintFiled":"09/01/2004","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"MY 2000 DODGE DURANGO 4.7 UPPER BALL JOINT FAILED AND HAS UNUSAL RUSTED WEAR AND TEAR FOR THIS VEHICLE. AFTER AN INSPECTION I WAS ALERTED THAT THIS BALL JOINT WAS UNUALLY WORN AND THAT IT WOULD NEED REPLACING. THERE WAS NO INDICATION THAT IT HAD WORN TO THE EXTENT IT HAD . I CONSIDER MY SELF LUCKY BUT IT SEEMS THAT THERE IS A DEFINTE ISSUE HERE AS NOT ONLY THAT IT WAS WARN ON MY VEHICLE BUT THE PART IS ALMOST IMPOSSIBLE TO FIND AS MANY OTHER ARE EXPERINCING THE SAME ISSUE. YET THERE HAS BEEN NO RECALL ON THIS PART I THINK SOME POEPLE ARE GOING TO GET HURT HERE AND BEFORE THEY DO PLEASE ASK DIAMER CHRYSLER TO LOOK INTO THIS ISSUE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10088843,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2004","dateComplaintFiled":"08/30/2004","vin":"","components":"SUSPENSION,VEHICLE SPEED CONTROL","summary":"1.) SEPARATION UPPER BALL JOINT - NOTICED A LOUD NOISE FROM THE FRONT DRIVER SIDE...SOUNDED LIKE RUBBING. GOODYEAR ROTATED THE TIRES WHICH DIDN'T HELP. THEY LATER DIAGNOSED IT AS THE BALL JOINTS FAILING. I REMEMBERED SEEING THE RECALL INVESTIGATION ON THE NEWS AND TOOK IT IMMEDIATLEY FOR DIAGNOSIS. ESTIMATED REPAIR IS $700.00. I ALSO HAVE SEVERAL OTHER ISSUES, SUCH AS 1.) CREAKING NOISE FROM REAR DRIVER SIDE - SOUNDS LIKE SPRINGS 2.) NOISE FROM REAR A/C WHEN FRONT AIR IS OFF. 3.) I ALSO HAD TO REPLACE THE SPEED SENSOR.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10089936,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2004","dateComplaintFiled":"08/27/2004","vin":"1B4HR28Z8YF","components":"SUSPENSION","summary":"THE UPPER BALL JOINTS FAILED. TOOK VEHICLE TO THE DEALER, BUT PROBLEM RECURRED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10088608,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2004","dateComplaintFiled":"08/26/2004","vin":"1B4HR28Z9YF","components":"SUSPENSION,LATCHES/LOCKS/LINKAGES","summary":"BALL JOINT FAILURE ON PASSENGER SIDE. THE UPPER CONTROL ARMS, ALONG WITH THE BALL JOINTS HAVE BEEN REPLACED 3 TIMES IN THE FIRST 24 MONTHS OF OPERATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10089562,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2004","dateComplaintFiled":"08/24/2004","vin":"","components":"VEHICLE SPEED CONTROL","summary":"WHILE DRIVING CRUISE CONTROL ENGAGED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10089362,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2004","dateComplaintFiled":"08/19/2004","vin":"","components":"WHEELS","summary":"CRACKED KONIG ALUMINUM WHEELS. *MR KONIG ALUMINUM WHEELS, STYLE 690KG/16X63/4/10 SPOKE. THE WHEELS (TWO OF FOUR) ARE CRACKING WHERE THE SPOKES INTERSECT WITH THE RIM. THE WHEELS HAD BEEN CURBED OR DAMAGED. *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10089145,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2004","dateComplaintFiled":"08/18/2004","vin":"1B4HR28Z1YF","components":"SUSPENSION","summary":"WHILE DRIVING AT LOW SPEEDS THE STEERING COLUMN PULSATED. DEALER STATED THAT THE UPPER BALL JOINTS FAILED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10080099,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2004","dateComplaintFiled":"08/16/2004","vin":"1B4HR2826YF","components":"SUSPENSION","summary":"WHILE DRIVING 35 MPH, THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE UPPER BALL JOINTS FAILED. *AK *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10086789,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2004","dateComplaintFiled":"08/13/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"2000 DODGE DURANG: I WAS DRIVING ON THE HIGHWAY WITH MY WIFE, 2 CHILDREN, A FRIEND OF ONE OF MY CHILREN, AND MY FAMILY DOG, WHEN THE OIL GAUGE NEEDLE STARTED TO BOUNCE BACK AND FORTH. IT INDICATED THAT I WAS LOOSING PRESURE AND THEN RETURN TO NORMAL. AFTER 2 MINUTES OF THIS, I PULLED OFF THE ROAD AND CHECKED THE OIL LEVEL. IT WAS FULL....... I TURNED THE CAR BACK ON, AND THE PROBLEM WENT AWAY. I WENT FURTHER DOWN THE HIGHWAY AND ENTERED A SINGLE LANE CONSTRUCTION ZONE WHEN IT STARTED TO DO THE SAME THING. THIS TIME IT FINALLY WENT TO ZERO. HAVING NO WHERE TO GO FOR 2 MORE MILES, I HAD NO CHOICE BUT TO DRIVE TO THE NEXT EXIT. I PUT ON MY HAZRD LIGHTS, AND DROVE 35MPH WHILE COASTING AS OFTEN AS I COULD. ONCE I GOT OFF THE EXIT, THE CAR STARTING TO MAKE A TICKING SOUND (LIFTERS) AND EVENTUALLY STOPED RUNNING. MY DODGE DURANGO HAD ONLY 44,000 MI. ON IT. THE OIL WAS CHANGED EVERY 3-4,000 MI. THE CAR HAD TO BE TOWED AWAY. NOW I AM TOLD I NEED A COMPLETELY REBUILT ENGINE. IT WILL COST ME $4,000+ TO REPAIR IT. AFTER SEARCHING THE INTERNET, I FOUND THIS PROBLEM TO BE TO COMMON. I CANNOT GET MY DEALERSHIP TO ACKNOWLEDGE SUCH AN OCCURANCE. EVEN THOUGH MY CAR IS OUT OF WARRANTY, I FEEL THAT IT SHOULD LAST MORE THAN 90,000 MI WITH THE PROPER AMOUNT OF SCHEDULED MAINTENANCE. SOUNDS LIKE A MAJOR RECALL IS IN ORDER. WHO KNOWS, MAYBE EVEN A CLASE ACTION LAW SUITE WILL COME OUT OF IT IF ENOUGH PEOPLE COMPLAIN.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10086795,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2004","dateComplaintFiled":"08/13/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I WAS DRVING ON THE HIGHWAY WITH MY WIFE, 2 CHILDREN, A FRIEND OF THE FAMILY, AND MY FAMILY DOG, WHEN THE OIL GAUGE NEEDLE DROPPED TO ZERO, AND THE WARNING SOUND BEGAN TO GO OFF. ACCORDING TO THE GAGES, I WAS LOOSING OIL PRESSURE. AFTER A SECOND, THE GAUGES WOULD RETURN TO NORMAL. IT WAS INTERMITENT. AFTER 2 MINUTES OF THIS, I DECIDED TO PULL OF THE ROAD AND CHECK THE OIL LEVEL, IT WAS FULL... I TURNED THE CAR BACK ON, THE WARNING SIGNAL WAS GONE, AND THE NEEDLE INDICATED THAT I HAD OIL PRESSURE. I WENT ANOTHER 4 MILES DOWN THE HIGHWAY WHEN I ENTERED A SINGLE LANE CONSTRUCTION ZONE. THIS TIME THE NEEDLE WENT TO ZERO, INDICATING NO OIL PRESSURE. I HAD NO CHOICE BUT TO TURN ON MY HAZARD LIGHTS, AND DRIVE 2 MORE MILES @35MPH TO THE NEXT EXIT. ONCE ON THE RAMP, THE CAR MADE A TICKING NOISE, AND EVENTUALLY STALLED. DUE TO THE LOSE OF POWER STEARING, IT WAS DIFFICULT TO STEAR. IT WAS EVEN MORE DIFFICULT TO STOP THE CAR (LOSE OF BRAKING) MY DODGE DURANGO HAD TO BE TOWED AWAY. NOW I AM TOLD THAT IT WILL COST ME IN EXCESS OF $4,000 TO FIX IT. I WAS TOLD BY SEVERAL MECHANICS THAT DODGE HAD TO DESIGN THIS ENGINE WITH EXTREMELY TIGH TOLERANCES IN ORDER TO MEET THE HP REQUIREMENTS. IN DOING SO, IT SOUONDS LIKE THEY NEGLECTED TO PERFORM THE PROPER ANALYSIS REQUIRED TO DETERMING THE AFFECT ON PROPER OIL CIRCUALTION. I CHANGED MY OIL EVERY 3-4,000 MI. HOW COULD THIS HAPPEN? AFTER SEARCHING THE INTERNET, I FOUND OUT THAT THIS WAS A COMMON OCCURANCE AMONGST DURANGO OWNERS. I READ ONE COMPLAINT AFTER ANOTHER. I SOME CASES, CHRYSLER WOULD NOT COVER THE FAILURE EVEN IF THE OWNER HAD AN EXTENDED WARRANTY. MY DEALERSHIP WON'T RECOGNIZE THAT THEIR IS A HISTORICAL PROBLEM. THEY LOST MY BUSINESS. EVEN THOUGH MY CAR IS OUT OF WARRANTY, ONE WOULD EXPECT IT TO LAST 90,000 MI. WITHOUT A CATASTROPHIC FAILURE OF THIS MAGNITUDE. THIS POBLEM SHOULD BE RECOGNIZED BY CHRYSLER....THESE MOTORS SHOULD BE RECALLED....SOUNDS LIKE A CLASS ACTION SUITE IS IN ORDER. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10086546,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2004","dateComplaintFiled":"08/10/2004","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"MY 2000 DODGE DURANGO WITH ONLY 40000 MILES ON IT, HAS TO HAVE 4 NEW BALL JOINTS AND A COMPLETELY NEW STEERING RACK SYSTEM INSTALLED, AT A COST OF OVER $2000. I HAVE SEEN SEVERAL REPORTS ON CBS AND READ SEVERAL ARTICLES ON THE EXTREMELY HIGH RATE OF INCIDENCE OF THIS TYPE OF PROBLEM WITH THE DURANGO, AND WAS PROMPTED TO SEE MY DODGE DEALER MECHANIC AS A PRECAUTIONARY MEASURE. SURE ENOUGH, ALL THREE OF THE PROBLEMS WERE FOUND (BY DODGE MECHANICS!) IN MY CAR.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10086242,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2004","dateComplaintFiled":"08/05/2004","vin":"1B4HS28N8YF","components":"LATCHES/LOCKS/LINKAGES","summary":"DOOR LOCKS KEEP LOCKING AND UNLOCKING THEMSELVES. THIS IS A HAZZARD SINCE IT DOES THIS WHILE DRIVING. IT EVEN DOES IT WHEN I'M NOT DRIVING. I'VE ALREADY HAVE HAD SOMEONE TRY TO BRAKE IN. I'M GOING TO GUESS THAT THEY HEARD THE DOOR LOCKS GO UP AND DOWN. *AK 2 DODGE DEALERSHIPS THAT I'VE CHECKED WITH SAY THEY HAVE NO CLUE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10087097,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/20/2004","dateComplaintFiled":"08/03/2004","vin":"PLEASE FILL","components":"SUSPENSION","summary":"EA 03 023 & PE 03 032/ BALL JOINT FAILURE: WHILE DRIVING 45-50 MPH UPPER BALL JOINT BROKE ON THE PASSENGER'S SIDE. VEHICLE WENT OUT OF CONTROL AND ROLLED OVER TWICE INTO AN EMBANKMENT BEFORE STOPPING. DRIVER AND THE PASSENGER SUSTAINED MINOR INJURIES, AND WERE TRANSPORTED TO THE LOCAL HOSPITAL BY AN AMBULANCE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10083125,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2003","dateComplaintFiled":"08/02/2004","vin":"1B4HS28Z5YF","components":"SUSPENSION,LATCHES/LOCKS/LINKAGES","summary":"PASSENGER SIDE UPPER BALL JOINT BAD AT 37,000 MILES. COULD FEEL SOMETHING WRONG THROUGH THE STEERING WHEEL AND MADE SEVERAL VISITS TO DODGE DEALER AND NON-DODGE DEALER AND ALL SAID NOTHING WAS WRONG. FINALLY INSISTED THE DEALER WHERE THE VEHICLE WAS PURCHASED PUT IT ON THE FRONT END MACHINE AND TAKE A LOOK. PROBLEM WAS EASILY DISCOVERED BY THE MECHANIC PRIOR TO MAKING IT TO THE MACHINE. ALSO REPLACED DRIVERS SIDE AUTOMATIC DOOR LOCK ASSEMBLY TWICE IN TWO MONTHS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10083974,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2004","dateComplaintFiled":"08/02/2004","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"CONSUMER WAS INFORMED BY THE DEALER THAT BOTH LOWER BALL JOINTS NEEDED TO BE REPLACED WHILE GETTING A FRONT WHEELS ALIGNMENT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10083019,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2001","dateComplaintFiled":"07/30/2004","vin":"","components":"STEERING,SUSPENSION","summary":"2000 DODGE DURANGO 2 WHEEL DRIVE. I BOUGHT THE VEHICLE NEW. CURRENTLY HAS 39,000 MILES ON IT. AVE HAD TO REPLACE BOTH UPPER BALL JOINTS ON THE VEHICLE ALREADY (APPROXIMATELY 23,000 MILES WERE ON THE VEHICLE AT THE TIME). NOW, I AM TOLD, I HAVE TO REPLACE THE RIGHT UPPER AGAIN. I ALSO HAVE TO REPLACE THE RIGHT INNER TIE-ROD, AND THE RACK & PINION BUSHINGS. I HAVE HAD CONSTANT FRONT TIRE WEAR PROBLEMS SINCE THE CAR WAS NEW. I AM ON MY THIRD SET OF TIRES FOR THE FRONT END.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10082954,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2004","dateComplaintFiled":"07/29/2004","vin":"1B4HR28Y0YF","components":"SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,POWER TRAIN,WHEELS","summary":"AUTOMOBILE IS POORLY MANUFACTURED. I AM GETTING OVER RAN WITH REPAIRS BILLS OF PART S THAT SHOULD NEVER FAIL. IN 40 YEARS OF DRIVING AND BUYING AUTO I HAVE NEVER SEEN SUCH A POORLY BUILT CAR.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10082887,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2004","dateComplaintFiled":"07/28/2004","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"FAILED UPPER BALLJOINTS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10082397,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2004","dateComplaintFiled":"07/21/2004","vin":"1B4HS28N9YF","components":"SUSPENSION","summary":"AFTER DRIVING OVER 100 MILES ON INTERSTATE I-79 I PULLED INTO A PARKING LOT AND MY RIGHT FRONT TIRE BROKE OFF LEAVING THE VEHICLE UNABLE TO MOVE. UPPER BALL JOINT BROKE WHICH IN TURN BROKE THE AXEL WHICH BROKE THE TIE ROD. WHEN THE LOWER BALL JOINT WAS REMOVED IT ALSO FELL APART. I WAS TERIFIED BY WHAT HAD HAPPENED. I WAS TOLD BY THE SERVICE DEPARTMENT MAKING THE REPAIRS THAT A PART IN THE TIE ROD WAS BROKEN BUT NO REPLACEMENT PART WAS MADE SO THE ENTIRE TIE ROD MUST BE REPLACED. ALSO THE TIE ROD NEEDED WAS ON BACK ORDER SO A USED TIE ROD WILL HAVE TO BE USED. I HAVE BEEN TOLD THAT THE USED TIE ROD SHOULD BE OKAY WITH NO DEFECTS. THE COST TO REPAIR HAS GONE WELL OVER $1,000.00. I CAN NOT STRESS TO YOU HOW UPSET I HAVE BEEN SINCE THIS HAPPENED. IF I HAD LOST THAT TIRE OUT ON THE INTERSTATE MYSELF AND OTHERS COULD HAVE BEEN KILLED. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10082287,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2004","dateComplaintFiled":"07/20/2004","vin":"1B4HS28N2YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE GALT FIRE PROTECTION DISTRICT HAS 2 DODGE DURANGO'S 4X4. DURING AN INSPECTION OF THE BRAKES, IT WAS DISCOVERED THE BRAKE LINE ON THE FRONT LEFT WHEEL WAS RUBBING THE CHASSIS. THE METAL BRAKE LINE NEAR THE CALIPER WAS WORN MORE THEN HALF WAY THROUGH THE WALL OF THE BRAKE LINE. UPON INSPECTING THE OTHER SIDE IT WAS DISCOVERED THE RIGHT FRONT BRAKE LINE WAS ALSO WORN. I INSPECTED THE OTHER DODGE DURANGO AND DISCOVERED IT WAS ALSO WEARING IN THE SAME PLACE. FAILURE OF THE FRONT BRAKE HYDRAULIC SYSTEM WILL REDUCE THE VEHICLE'S BRAKING ABILITY AS MUCH AS 70%. IN MY PROFESSIONAL JUDGMENT, THIS PROBLEM IS WORTHY OF A FORMAL INVESTIGATION AND A RECALL, IF OTHERS DODGE DURANGO\u0019S ARE FOUND WITH THIS PROBLEM. THE GALT FIRE PROTECTION DISTRICT'S AFFECTED VEHICLES ARE AS FOLLOWS: [XXX] WITH 36,101 MILES AND [XXX] WITH 42,888 MILES THANK YOU [XXX] FIRE MECHANIC GALT FIRE PROTECTION DISTRICT. *LA UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10082311,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2004","dateComplaintFiled":"07/20/2004","vin":"","components":"STEERING,ENGINE AND ENGINE COOLING","summary":"VEHICLE HAS 73,000 MILES AND POWER STEERING PUMP SHAFT SLOWLY WORKED LOOSE CAUSING PUNCTURE INTO PLASTIC COOLING TANK/SHROUD. PUNCTURE APPEARS TO BE FROM CONTACT WITH SHAFT AND HAS ABOUT A NICKEL SIZE HOLE IN PLASTIC TANK. CAUSED VEHICLE TO OVER HEAT AND LOSS OF COOLANT. ALARM INDICATION FAILED TO LIGHT ON INSTRUMENT CLUSTER. TAKING TO DEALER TO FURTHER INVESTIGATE THIS PROBLEM. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10079991,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2004","dateComplaintFiled":"07/19/2004","vin":"1B4HS28Z7YF","components":"SUSPENSION","summary":"WHILE DRIVING BETWEEN 60 ANF 70 MPH, THE LEFT DRIVER'S SIDE TIRE SEPARATED FROM THE VEHICLE. THE CONSUMER PREVIOUSLY HEARD A NOISE COMING FROM THE REAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP AND THE MECHANIC DETERMINED THE LOWER BALL JOINT FAILED. *AK THE CONSUMER FELT A SUDDEN PULL TO THE LEFT WHEN HE SAW THAT THE TIRE AND WHEEL SEPARATED FROM THE VEHICLE. *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10081318,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2004","dateComplaintFiled":"07/18/2004","vin":"1B4HS28Z5YF","components":"STEERING","summary":"UPON ARRIVING HOME FROM A FAMILY VACATION, TOTAL TRIP OF 200 MILES, AND TOWING AN EIGHTEEN FOOT TRAILER, WE SUDDENLY LOST ALL POWER STEERING ABILITY ON OUR 2000 DODGE DURANGO. THAT WAS A VERY SCARY EXPERIENCE. IT IS ALSO A VERY PREMATURE PART FAILURE DUE TO THE FACT THAT OUR DURANGO HAS ONLY 50,000 MILES ON IT. WE ARE CURRENTLY AWAITING THE FULL REPLACEMENT OF THE POWER STEERING PUMP DUE TO THE FACT THAT THE POWER STEERING PUMP SHAFT INSIDE THE PUMP SUDDENLY AND UNEXPLAINABLY BROKE. I AM REALLY GLAD THAT THIS DID NOT OCCUR DURING OUR TRAVEL ON THE MAJOR HIGHWAYS WE HAD TO TAKE ON OUR WAY HOME, ESPECIALLY SINCE WE HAD OUR FOUR YEAR OLD GRANDSON IN THE VEHICLE WITH US.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10076244,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2004","dateComplaintFiled":"07/15/2004","vin":"PLEASE FILL","components":"POWER TRAIN","summary":"WHILE THE ENGINE WAS IDLING THE VEHICLE WAS ABLE TO ENGAGE INTO DRIVE WITHOUT APPLYING THE BRAKE. AS A RESULT THE VEHICLE ROLLED FORWARD COLLIDING WITH A PARKED VEHICLE. THE DEALER STATED THAT \"THE BRAKE DISENGAGEMENT FEATURE IS NOT ON THE VEHICLE\". *LA THE CONSUMER WAS TOLD THAT THIS SAFETY FEATURE WAS NOT INSTALLED ON DODGE VEHICLE'S UNTIL 2001. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10079496,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2004","dateComplaintFiled":"07/15/2004","vin":"1B4HS28N0YF","components":"STEERING,SUSPENSION","summary":"WHILE DRIVING, THE CONSUMER HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND TR MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS FAILED. *AK THERE WAS NO WARNING. THE UPPER BALL JOINT SEPARATED UNDER NORMAL CONDITIONS. THERE WAS DAMAGE IN THE LEFT FRONT SUSPENSION, STEERING GEAR, CONTROL ARM, AND THE AXLE SHAFT WERE ALL REPLACED. *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10079576,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2004","dateComplaintFiled":"07/15/2004","vin":"1B4HS28Z7YF","components":"SUSPENSION","summary":"WHILE DRIVING 10 MPH, THE CONSUMER HEARD A LOUD POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE CONSUMER, WHO WAS A MECHANIC, INSPECTED THE VEHICLE AND NOTICED THAT THE UPPER FRONT BALL JOINT NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK AFTER THE REMOVAL OF THE RIGHT SIDE UPPER BALL JOINTS, THEY APPEARED TO HAVE NEVER BEEN LUBED AT THE ASSEMBLY LINE. *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10081678,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2003","dateComplaintFiled":"07/12/2004","vin":"","components":"AIR BAGS","summary":"CONSUMER FELL A SLEEP BEHIND THE WHEEL WHILE DRIVING 35-45 MPH ,RESULTING IN A HEAD ON CRASH WITH A TRACTOR TRAILER. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10081681,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"07/12/2004","vin":"","components":"AIR BAGS","summary":"WHILE DRIVING 45 MPH CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY. MANUFACTURER AND DEALERSHIP WERE CONTACTED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10081682,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2002","dateComplaintFiled":"07/12/2004","vin":"","components":"AIR BAGS","summary":"WHILE DRIVING 35-45 MPH CONSUMER LOST CONTROL OF VEHICLE AND RAN INTO AN EMBANKMENT HEAD-ON. UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10080891,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2004","dateComplaintFiled":"07/12/2004","vin":"","components":"SUSPENSION","summary":"BOTH FRONT HUBS ARE BAD CAUSING BOTH TIRES TO WOBBLE AND SWAY ON TURNS. TIRES ARE NOW WORN OUT COMPLETELY ON INSIDE. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10080576,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2004","dateComplaintFiled":"07/08/2004","vin":"","components":"SUSPENSION","summary":"UPPER AND LOWER BALL JOINTS FAILED INSPECTION. MY CAR HAS ONLY 36,000 MILES. THERE HAS NEVER BEEN ANY INDICATION THAT THERE WAS A PROBLEM WITH MY CAR(IN OPPOSITON TO CHRYSLER'S CLAIM THAT OWNERS WILL BE ABLE TO TELL). *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10080552,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2004","dateComplaintFiled":"07/07/2004","vin":"","components":"SUSPENSION","summary":"UPPER AND LOWER SUSPENSION BALL JOINTS ARE OUT OF SPECIFICATION AND PREMATURE WEARING. DEALER INFORMS ME THIS IS A FREQUENT AND RECURRING PROBLEM WITH DURANGOS AND CAN LEAD TO SERIOUS FRONT END LOSS OF VEHICLE CONTROL. IF THE DEALER SAYS THIS IS A RECURRING PROBLEM, HOW CAN THIS NOT BE A RECALL ITEM?*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10080399,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2004","dateComplaintFiled":"07/06/2004","vin":"1B4HS28N2YF","components":"STEERING,ENGINE AND ENGINE COOLING","summary":"THE TWO OCCURRENCES INVOLVED PREMATURE DETERIORATION OF VARIOUS DEVICES AND COMPONENTS. AT APPROXIMATELY 37,000 MILES (AFTER WARRANTY EXPIRED), THE DEVICE THAT CONTROLS THE CHECK ENGINE OPERATIONS HAD TO BE REPLACED. MOST RECENTLY, AT 40,000 MILES, THE POWER STEERING PUMP AND LINES HAD TO BE REPLACED. IT WAS BROUGHT TO MY ATTENTION THAT THE PREMATURE CORROSION OF THE LINES CAUSED THE PUMP DAMAGE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10080264,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2004","dateComplaintFiled":"07/01/2004","vin":"PLEASE FILL","components":"VEHICLE SPEED CONTROL","summary":"WHILE MERGING ONTO THE FREEWAY THE VEHICLE ACCELERATED UP TO 60- 65 MPH AS IF THE CRUISE CONTROL WAS ACTIVATED. THE CONSUMER STATES, \"HE WAS UNABLE TO GET THE VEHICLE TO STOP FOR 15 MILES OR MORE UNTIL IT WAS SAFE TO DRIVE UNTO A GRASSY AREA\". THE DEALER WAS NOT NOTIFIED AT THIS TIME. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10066760,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2004","dateComplaintFiled":"06/29/2004","vin":"1B4HS28Z9XF","components":"SUSPENSION","summary":"DURING A VEHICLE INSPECTION, THE INSPECTOR FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT. THE UPPER AND LOWER BALL JOINTS WERE REPLACED. *AK *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10080147,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2004","dateComplaintFiled":"06/29/2004","vin":"","components":"SUSPENSION","summary":"WHILE VEHICLE WAS GOING THROUGH STATE INSPECTION TECHNICIAN NOTICED THAT ONE OF THE WHEELS WAS WOBBLY, AND TECHNICIAN DETERMINED THAT THE BALL JOINTS NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10080174,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2004","dateComplaintFiled":"06/29/2004","vin":"1B4HR28Y6YF","components":"SEAT BELTS","summary":"CONSUMER STATES THAT SEAT BELTS WILL NOT RELEASE ONCE LOCKED IN IT IS A PROBLEM GETTING OUT OF THE SEAT BELTS. CONSUMER TOOK THE VEHICLE TO A DEALER, AND WAS TOLD THAT SEAT BELTS WERE NOT ON RECALL, AND IT WILL COST CONSUMER APPROXIMATELY $300.00 TO HAVE THEM REPAIRED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10079944,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2004","dateComplaintFiled":"06/25/2004","vin":"1B4HS28Z7YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE ROTORS WARPED PREMATURELY. CONSUMER HAD THE ROTORS REPAIRED FOUR TIMES, BUT DEALERSHIP DID NOT RESOLVE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10068695,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2004","dateComplaintFiled":"06/24/2004","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"WHILE DRIVING AT 20 MPH, THE CONSUMER STOPPED AT A STOP SIGN. THE CONSUMER MADE A LEFT TURN AND THE RIGHT FRONT WHEEL SEPARATED FROM THE AXLE. A MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10079694,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2004","dateComplaintFiled":"06/23/2004","vin":"","components":"SUSPENSION","summary":"WHILE HAVING VEHICLE SERVICED TECHNICIAN DETERMINED THAT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10078426,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2004","dateComplaintFiled":"06/18/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"DRIVING MY 2000 DODGE DURANGO 4X4 DOWN THE HIGHWAY WHEN OIL PRESSURE WENT TO 0PSI. BY THE TIME I MANAGED TO GET OVER 4 LANES OF TRAFFIC A KNOCKING NOISE HAD BEGUN. HAD IT TOWED TO CERTIFIED MECHANIC THAT I TRUST, HAVE HAD SEVERAL PROBLEMS WITH DEALING WITH THE DEALERSHIP, AND HE TOLD ME THAT I HAD A SPUN MAIN BEARING DUE TO SLUDGE BUILDUP. THE ENGINE HAS 84000 MILES AND HAS BEEN SERVICED BY ME EVERY 3000 TO 4000 MILES MOSTLY HIGHWAY DRIVEN. I WAS TOLD THAT IT WOULD NEED A NEW ENGINE WITH A MINIMAL COST OF $3500 FOR A SALVAGE MOTOR. I CALLED THE DEALERSHIP AND WAS TOLD THAT SINCE IT WAS OUT OF WARRANTY THAT THERE WASN'T ANYTHING THEY WOULD DO TO HELP ME EXEPT THEY OFFERED TO PUT A NEW MOTOR IN FOR ME. I HAVE READ HUNDREDS OF SIMILAR INSTANCES OF THIS OCCURING AND WOULD LIKE FOR DAIMLER CHRYSLER TO BE HELD SOMEWHAT RESPONSIBLE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10078386,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2004","dateComplaintFiled":"06/17/2004","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"PURCHASED MY SLIGHTLY USED DURANGO IN JUNE 2003. IMMEDIATELY FELT THE STEERING WAS \"LOOSE\". TOOK IT TO THE DEALERSHIP ON SEVERAL OCCASIONS AND THEY SAID THERE WERE NO PROBLEMS THEY COULD SEE. HAD MY CAR INSPECTED 11 MONTHS LATER AND IT FAILED B/C THE LEFT BALL JOINT WAS BAD. LUCKILY, I HAD PURCHASED THE EXTENDED WARRANTY OR IT WOULD'VE BEEN A HEFTY FEE TO REPLACE. IT'S BEEN 1 MONTH SINCE THAT REPLACEMENT AND STILL CAN'T CONTROL THE STEERING WHEN GOING OVER BUMPS IN THE ROAD OR TURNING. I'M TAKING MY DURANGO BACK TO THE DEALERSHIP ON SATURDAY FOR THEM TO TAKE ANOTHER LOOK TO SEE IF MAYBE THERE ARE MORE BALL JOINTS OR SOMETHING ELSE WRONG WITH THE STEERING. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10079308,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2004","dateComplaintFiled":"06/16/2004","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"WHILE PULLING OUT OF A PARKING LOT THE FRONT SUSPENSION BROKE ON THE DRIVER'S SIDE. THIS CAUSED THE FRONT DRIVER'S SIDE RIM TO BREAK, THE WHEEL TO TURN OUTWARDS, AND TIRE WENT FLAT. THIS RESULTED IN THE VEHICLE HITTING A POLE. THIS MAY HAVE BEEN CAUSED BY BALL JOINT FAILURE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10076188,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2004","dateComplaintFiled":"06/14/2004","vin":"1B4HR28Z8YF","components":"SUSPENSION","summary":"WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. INDEPENDENT MECHANIC INFORMED CONSUMER THAT FRONT LOWER ARM BALL JOINT AND UPPER ARM BALL JOINT WORE OUT, AND NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10075320,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2004","dateComplaintFiled":"06/13/2004","vin":"1B4HR28Z9YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO BALL JOINT FAILURE. 49,000 MILES ON IT AND THE BALL JOINTS NEED REPLACING. CHRYSLER NEEDS TO RECALL THESE AND FIX THEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10075644,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2004","dateComplaintFiled":"06/03/2004","vin":"","components":"SUSPENSION","summary":"AT 38000 MILES CONSUMER REPLACED PASSENGER AND DRIVER SIDE UPPER AND LOWER BALL JOINTS. AT 84000 MILES TECHNICIAN INDICATED NEEDED TO BE REPLACE ALL FOUR BALL JOINTS. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10074657,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2004","dateComplaintFiled":"06/02/2004","vin":"1B4HS28NXYF","components":"SUSPENSION","summary":"BALL JOINT\u0019S. UPON ROUTINE MAINTENANCE AND REPORTS OF FAILURES ON THE DODGE DURANGO\u0019S I RECENTLY CHECK THE FRONT SUSPENSION ON MY PERSONAL VEHICLE TO FIND THREE OF THE FOUR BALL JOINTS WITH EXTENSIVE WEAR. ONE TO THE POINT WHERE SEPARATION IS POSSIBLE. BEING IN THE REPAIR AND MAINTENANCE INDUSTRY FOR OVER 25 YEARS I FIND DODGE\u0019S RESPONSE TO THIS MATTER NOT TO BE COMPLETELY CORRECT. DODGE CLAIMS A FRONT END NOISE SHOULD BE HEARD AND THAT SEPARATION WILL ONLY OCCUR WITH SHARP HARD TURNS IS NOT ALWAYS THE CASE. THEY CLAIM THE DESIGN OF THE CONTROL ARMS MAKE IT ALMOST IMPOSSIBLE TO SEPARATE WOULD ONLY HOLD TRUE IF SPRING PRESSURE WAS APPLIED ON THE UPPER CONTROL ARM, WHICH IT HAS NONE. THEY CLAIM THAT WATER WASHES THE LUBRICANT OUT OF THE JOINT. IF THE JOINT HAD BEEN PRODUCED PROPERLY WATER SHOULD NOT BE ABLE TO ENTER THE JOINT, IF THE JOINT WAS ABLE TO BE LUBRICATED IT WOULD REDUCE THIS PROBLEM, AS WEAR IS FROM LACK OF LUBRICANT MORE THAN WATER. I FEEL LIKE THE COST OF REPAIRS TO THESE VEHICLES SHOULD NOT BE THE CONSUMERS, BUT THE MANUFACTURES RESPONSIBILITY\u0019S AS IT IS APPARENT THEY HAVE THE PROBLEM AND IS HOLDING THE BLIND EYE TO IT. ONCE THE JOINTS ARE REPLACED THEY WILL BE AVAILABLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10074450,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":true,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/11/2004","dateComplaintFiled":"05/28/2004","vin":"1B4HS28N1YF","components":"AIR BAGS","summary":"I STOPPED AT A STOP SIGN AND WAITED FOR THE OTHER VEHICLE TO GO BY. AS THEY PASSED ME, I MADE A RIGHT TURN AND HEADED SOUTH IN THE SAME DIRECTION. WITHIN 30 FT AFTER I TOOK OFF FROM THE STOP SIGN, I GLANCED TO THE LEFT AND WHEN I LOOKED FORWARD THE VEHICLE IN FRONT ME HAD STOPPED. I TURNED MY WHEELS TO THE RIGHT AND STRUCK THE OTHER VEHICLE. MY DRIVER FRONT CORNER STRUCK HIS REAR RIGHT CORNER. I WAS ONLY GOING 20 MPH BECAUSE OF THE SCHOOL AND ALL THE CHILDREN WERE PRESENT ON BOTH SIDES OF THE STREET. MY VEHICLE'S FRONT DRIVER SIDE WAS PUSHED IN AND THEN IT STARTED ON FIRE. WITHIN A MATTER OF MINUTES THE VEHICLE WAS ENGULFED IN FLAMES. BY THE TIME THE FIRE DEPARTMENT CAME THE VEHICLE WAS A TOTAL LOSS. I CALLED DAIMLERCHRYSLER AND EXPLAINED WHAT HAS HAPPENED. I WAS TOLD THAT THEY WILL INVESTIGATE AND LET ME KNOW WHAT THEY HAVE FOUND. CHRYSLER WENT INTO GREAT DETAIL WHY THE AIR BAGS DID NOT DEPLOY, BUT AS FAR AS FIRE GOES I WAS TOLD \" IT APPEARS THE IMPACT CAUSED A SHORT, WHICH STARTED THE FIRE\". NO OTHER EXPLANATION WAS GIVEN AT ALL. FROM THE STOP SIGN TO WHERE ACCIDENT HAPPENED WAS ABOUT 220 FT. I DON'T THINK THAT A $34,000 VEHICLE SHOULD BE LOST AT 20MPH IMPACT. I WAS GIVEN CHRYSLER FILE #[XXX]. VEHICLE: 2000 DODGE DURANGO, VIN [XXX] ST. FRANCIS, WI POLICE DEPARTMENT & ST. FRANCIS FIRE DEPARTMENT CAME OUT TO THE ACCIDENT SITE. *LA UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10074372,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2004","dateComplaintFiled":"05/27/2004","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING 20 MPH, THE REAR BRAKES LOCKED UP. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FRONT AND REAR BRAKES NEEDED TO BE REPLACED AND REPLACED THEM. HOWEVER, THE PROBLEM STILL OCCURS AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10074162,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2004","dateComplaintFiled":"05/24/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING A POPPING NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED BOTH FRONTAL UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10072742,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2004","dateComplaintFiled":"05/17/2004","vin":"1B4HS28Z9YF","components":"SUSPENSION","summary":"I HAVE HAD TO RECENTLY REPLACE THE WHOLE FRONT SUSPENSION ON MY 2000 DODGE DURANGO NOT LIMITED TO THE BALL JOINTS. ALL BALL JOINTS, BOTH UPPER AND LOWER, PLUS THE CONTROL ARMS, AND FRONT SHOCKS HAD TO BE REPLACED. THE TOTAL REPAIR BILL WAS $1200.00 TO REPAIR THIS PROBLEM, AND DUE TO THIS I WILL PROBABLY NEVER BUY A DODGE PRODUCT AGAIN. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10073742,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/17/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING CONSUMER HEARD A POPPING NOISE COMING FROM THE REAR, AND VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER NOTICED THAT THE PASSENGER FRONT TIRE FELT OFF. VEHICLE WAS TOWED HOME. THE FRONT PASSENGER UPPER BALL JOINT BROKE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10072533,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2004","dateComplaintFiled":"05/13/2004","vin":"1B4HR28Y9YF","components":"ENGINE AND ENGINE COOLING","summary":"I HAVE A 2000 DODGE DURANGO WITH ENGINE FAILURE AND SLUDGE BUILDUP AT 64K MILES. FOR THE PAST 8 MONTHS I HAVE CHANGED THE OIL 6 TIMES AS A RESULT OF THE OIL PRESSURE DROPPING TO ZERO, REPLACED THE OIL SENSOR AND OIL PUMP.LAST WEEK I HAD THE CAR TOWED BECAUSE THE OIL PRESSURE DROPPED 2 HOURS/98 MILES AFTER I HAD JUST HAD THE OIL CHANGED AND THE ENGINE MADE A LOUD CLICKING NOISE AND WAS NOT DRIVABLE. I WAS INFORMED THAT I NEEDED A NEW ENGINE AND THAT THE OIL PAN AND ENGINE WERE COMPLETELY FILLED WITH SLUDGE. I HAVE RELIGIOUSLY MAINTAINED MY VEHICLE OVER THE PAST 41/2 YEARS. CHRYSLER WILL NOT SEND A REP TO LOOK AT THE ENGINE. THEY CLAIM THAT THERE IS NO PROBLEM AND THAT IT IS MY FAULT FOR NOT USING THE RIGHT OIL AND NOT MAINTAINING THE VEHICLE. THE TYPE OF OIL I USED WAS RECOMMENDED IN THE MANUAL AND I FOLLOWED CHRYSLER'S MAINTAINENANCE SCHEDULE TO A T. THE DODGE DEALER SAID I NEEDED TO HAVE THE CAR TOWED TO THE DEALER AT MY EXPENSE (BECAUSE THE ENGINE FAILED) IF I WANTED THE ENGINE EXAMINED. CHRYSLER NEEDS TO BE ACCOUNTABLE FOR THE OBVIOUS INTRINSICE ENGINE DEFECT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10072480,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2004","dateComplaintFiled":"05/12/2004","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"HEARD SQEAKING IN THE FRONT END FOR THE PAST YEAR. BROUGHT IN VEHICLE TO DEALER TODAY 5/12/04 FOR NEW TIRES AND BRAKES. WHEN CART WAS HOISTED ON LIFT FRON RIGHT TIRE FELL OFF DUE TO BALL JOINT SEPERATION AND FAILURE. DEALER STAED FRONT LEFT WAS ALSO BAD","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061484,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2004","dateComplaintFiled":"05/11/2004","vin":"1B4HS28N8YF","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING AT 15 MPH THE PASSENGER'S ELECTRICAL SIDE DOOR WOULD LOCK. WHEN THE VEHICLE WAS PARKED AND THE KEY WAS INSERTED INTO THE DOOR THE LOCK FAILED TO OPEN. THE DRIVER USED THE REMOTE CONTROL TO UNLOCK THE DOORS. THE DRIVER HAD TAKEN THE VEHICLE TO THE DEALER NUMEROUS TIMES FOR LOCK PROBLEMS BUT THE MECHANIC WAS UNABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK THE DRIVERS SIDE DOOR WAS REPAIRED FOR THE SAME PROBLEM. THE DOOR ACTUATOR WAS REPLACED. CURRENTLY THE RIGHT REAR DOOR LOCK WAS BROKEN AND DODGE WOULD NOT REPLACE UNDER WARRANTY. THE DOORS COULD NOT BE UNLOCKED MANUALLY. *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064938,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2004","dateComplaintFiled":"05/11/2004","vin":"1B4HS28Z1YF","components":"SUSPENSION","summary":"THE CONSUMER HEARD A NOISE IN THE FRONT OF THE TRUCK. THE CONSUMER BELIEVED THAT THE PROBLEM MAY HAVE BEEN THE BALL JOINTS. AFTER THE CONSUMER HAD BEEN LOOKING ON THE WEB TO FIND A POSSIBLE SOURCE OF NOISE AND RESEARCHED THE BALL JOINTS WHICH HE UNEXPECTEDLY FOUND TO BE SEALED AND UNABLE TO LUBRICATE. THE CONSUMER SPOKE WITH A DEALER ABOUT THE NOISE. THE CONSUMER HAD NOT TAKEN THE VEHICLE TO THE DEALER. *JB THE VEHICLE EXPERIENCED UNEVEN TIRE WEAR. *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"GOODYEAR","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10072364,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2004","dateComplaintFiled":"05/10/2004","vin":"1B4HS28N0YF","components":"SUSPENSION","summary":"SHAKING WHEN DRIVING AT ALL SPEEDS. TOOK VEHICLE INTO DEALERSHIP. UPPER AND LOWER BALL JOINTS BAD, LOOSE TIE ROD ENDS,SWAY BAR BUSINGS GONE BAD. PAID TO HAVE DEALERSHIP FIX VEHICLE DUE TO NO RECALL ISSUED. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10068457,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2004","dateComplaintFiled":"05/07/2004","vin":"","components":"STEERING","summary":"ON MAY 1, 2004 I WENT TO A MIDAS SHOP IN THE CINCINNATI, OHIO AREA DUE TO A BAD LEFT PULL ON THE FRONT OF MY DURANGO. THE VEHICLE HAS APPROXIMATELY 69,500 MILES. MY INTENTION WAS TO GET AN ALIGNMENT. THE TECHNICIAN NOTIFIED ME THAT MY RIGHT FRONT UPPER BALL JOINT WAS SHOT AND THE RIGHT INSIDE TIE ROD WAS SHOT. IN CALLING FOR THE REPAIR PARTS, THE TECHNICIAN NOTIFIED ME THAT THE PART WOULD HAVE TO COME FROM DODGE. I CHECKED WITH ANOTHER MECHANIC THAT I USE AND THE PROBLEMS WERE VERIFIED. THIS MECHANIC CONTACTED A LOCAL DODGE DEALER AND WAS TOLD THAT THE WHOLE FRONT RACK WOULD HAVE TO BE REPLACED. THE ESTIMATED COST WAS $500 IN MATERIALS. I EXPECT EXPENSIVE LABOR CHARGES TO BE NECESSARY DUE TO THE REQUIRED TIME TO REPLACE THIS SYSTEM. THIS IS A FINANCIAL BURDEN AND HAS CAUSED ME TO WAIT TO GET THE NECESSARY REPAIR. BASED ON THE INFORMATION IN ODI #10061274 AND EA03023, I AM CONCERNED ABOUT THE EFFECT ON MY VEHICLE AND FUTURE SAFETY CONCERNS. THE MECHANIC IS CURRENTLY SEARCHING FOR THE PART. ALSO, SINCE IT IS WORTHLESS TO GET AN ALIGNMENT WITH THESE PARTS BAD, I AM WEARING OUT EXPENSIVE TIRES WAITING FOR THIS REPAIR.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10068279,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/01/2004","dateComplaintFiled":"05/04/2004","vin":"1B4HR28ZXYF","components":"TIRES","summary":"I BOUGHT A DODGE DURANGO LESS THAN A YEAR AGO (JUNE 2003) I HAVE SINCE THEN REPLACED A TOTAL OF 3 TIRES. TWO OF WHICH WHERE THE SAME TIRE, REAR PASSENGER SIDE. THE FIRST TIRE WAS REPLACED IN OCT\"03\", THEN THE SAME TIRE REPLACED AGAIN IN NOV \"03\". THE THIRD TIRE THAT I REPLACED WAS IN FEB \"04\" THE FRONT DRIVER SIDE, BUT THE RIP FOUND IN THE TIRE WAS NOT DICOVERED TILL I HAD MY TIRE ROTATION. THIS WOULD HAVE BEEN TH REAR TIRE AS WELL. NOW THE ONE THAT I HAVE ALREADY REPLACED TWICE HAS BLOWNOUT YET AGAIN, BUT THIS TIME CAUSING A ACCIDENT MAY 1,2004. THIS WILL BE THE THIRD TIME REPLACING THE SAME TIRE ALONG WITH MY WHOLE FRONT END GETTING REPAIRED. TOTAL OF NOW 4 TIRES HAVE BEEN PUT ON THIS VEHICLE 3 OF WHICH WHERE THE SAME TIRE. ALL HAD RIPS IN THE TIRE WALL. COULD THIS BE A DEFECT IN THE PRODUCT? IS THERE ANYTHING THAT CAN BE DONE? I CAN NOT AFFORD ALL THESE TIRE REPLACEMENTS AND INSURACE GOING UP. I WOULD LIKE TO BE COMPENSATED FOR ALL MY REPAIRS, REPLACEMENTS, CAR RENTAL, AND ETC.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"WRANGLER RTS","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10068109,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2004","dateComplaintFiled":"04/30/2004","vin":"","components":"SUSPENSION","summary":"I WAS MAKING A LEFT HAND TURN ACROSS 2 LANES OF TRAFFIC INTO A PARKING LOT. THERE WAS A SMALL DIP AT THE ENTRANCE AND THEN THE AREA LEVELED OFF. I WAS GOING ABOUT 10MPH AND AS MY FRONT END CAME OUT OF THE DIP, THE FRONT RIGHT SIDE OF MY VEHICLE COLLAPSED. I WAS TOWED TO THE DEALER. AFTER THE DAMAGE SURVEY WAS COMPLETE, I WAS TOLD THE BALL JOINT HAD FAILED. THERE WAS EXTENSIVE DAMAGE TO THE WHEEL, AXEL, BRAKES AND BALL JOINT. THE BALL JOINTS WERE PREVIOUSLY INSPECTED IN JAN 2004. I WAS TOLD BY THE DEALER THAT THEY WERE FINE. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031508,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2003","dateComplaintFiled":"04/29/2004","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"CONSUMER STATES THAT UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED.*AK THE DEALER REPLACED THE UPPER AND LOWER BALL JOINTS. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064886,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2004","dateComplaintFiled":"04/29/2004","vin":"1B4HS28N1YF","components":"SUSPENSION","summary":"THE VEHICLE'S LOWER BALL JOINTS FAIL WITHOUT WARNING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM THE CONSUMER HAD REPLACED THE UPPER AND LOWER BALL JOINT 6 MONTHS PRIOR TO THE SECOND FAILURE. THE LOWER BALL JOINTS WERE SO BAD THAT THE ONE ON THE DRIVER'S SIDE WAS ABOUT TO FALL OFF. THE CONSUMER FEELS THESE NEED TO BE RECALLED. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10071683,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2004","dateComplaintFiled":"04/27/2004","vin":"","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"WHEN APPLYING THE BRAKES VEHICLE WENT INTO FULL ACCELERATION. NO IMPACT REPORTED. DEALER STATED THAT BRAKE PEDAL SENSOR SWITCH FAILED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10067824,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2003","dateComplaintFiled":"04/26/2004","vin":"","components":"SUSPENSION","summary":"-RATTLING NOISE STARTED ON THE FRONT OF VEHICAL. -UPPER BALL JOINTS WHERE FOUND BY A MACHANIC -NEW UPPER BALL JOINTS WHERE REPLACE ON BOTH LEFT AND RIGHT OF VEHICAL AFTER 65,000 AT A COST OF OVER $450.00. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10071601,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2004","dateComplaintFiled":"04/26/2004","vin":"","components":"VISIBILITY","summary":"WHILE DRIVING AT 45 MPH OR MORE WITH THE REAR DOOR WINDOWS DOWN CONSUMER'S EARS POPPED, MAKING IT DIFFICULT TO FOCUS ON THE ROAD. CONSUMER STATED THAT VEHICLE HAD A DESIGN FLAW WHICH CAUSED THE CONSUMER TO FEEL SICK WHEN THE REAR WINDOWS WERE DOWN. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10071582,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/26/2004","vin":"","components":"SUSPENSION","summary":"UPPER CONTROL ARMS NEEDED TO BE REPLACED. *PH THE CONSUMER COMPLAINED ABOUT FRONT END NOISES SHORTLY AFTER THE VEHICLE WAS PURCHASED. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10067787,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2004","dateComplaintFiled":"04/25/2004","vin":"1B4HR28Y7YF","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"THE BRAKE LINE TO THE FRONT DRIVER'S SIDE WHEEL CYLINDER IS DIRECTLY UNDER THE BATTERY. THIS LINE DOES NOT HAVE ANY KIND OF PROTECTIVE SHIELDING TO PREVENT BATTERY ACID RESIDUE FROM DEPOSITING ON THE LINE. I HAVE HAD THIS LINE, AND THE BATTERY, REPLACED ONCE BY THE DEALER AT 26468 MILES. NOW THE DEALER DOES NOT WANT TO REPLACE THE BRAKE LINE AGAIN AT 36500 MILES. THIS IS BEING BLAMED ON A FAULTY BATTERY, THAT WOULD BE PRORATED. THEY SAY CORROSION ON THE BRAKE LINE IS NOT A PROBLEM. IT SEEMS LIKE POTENTIAL BRAKE LINE FAILURE IS A HAZARD TO ME. MY WIFE DRIVES THIS VEHICLE DAILY AND THIS IS THE GOOD FAMILY CAR. I'VE NEVER HAD A VEHICLE THAT DID NOT HAVE A SHIELD OF SOME TYPE UNDER THE BATTERY TO PREVENT THIS TYPE OF CORROSION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10067708,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2004","dateComplaintFiled":"04/23/2004","vin":"1B4HR28Y6YF","components":"SUSPENSION","summary":"I WATCHED THE SHOW ON CBS ABOUT DODGE DURANGO'S HAVING A PROBLEM WITH THE FRONT BALL JOINTS IN THEIR VEHICLES AND TO DATE THEY HAVE HAD 79 \"INCIDENTS\" RELATING TO THE FRONT END/BALL JOINTS AND CHRYSLER HAS NOT PUT OUT A RECALL FOR THE VEHICLE. I HAVE BEEN STATIONED IN GUANTANAMO BAY, CUBA FOR THE LAST THREE YEARS AND I FINALLY GOT A CHANCE TO TAKE MY 2000 DURANGO IN FOR SOME MUCH NEEDED WORK SINCE ARRIVING BACK IN THE STATES. I TOLD THEM I HAD NOISE COMING FROM THE FRONT END OF MY VEHICLE. WE HAVE HEARD THIS NOISE FOR ABOUT SIX MONTHS AND THEN I SAW THE SHOW IN CBS ABOUT THREE WEEKS AFTER ARRIVING BACK IN THE STATES. LOW AND BEHOLD, YOU CAN ADD OUR VEHICLE TO THE LIST OF PROBLEMS. WE HAD TO HAVE ALL OUR FRONT BALL JOINTS REPLACED ALONG WITH OTHER FRONT END WORK. THANK GOODNESS I GOT THE EXTENDED WARRANTY, OR I WOULD HAVE PAID OVER $1,000 FOR SOMETHING CHRYSLER SHOULD BE RECALLING. WE REALLY ENJOY OUR DURANGO, BUT WE WILL THINK TWICE ABOUT BUYING ANOTHER DODGE WHEN THEY DON'T CARE ABOUT THE SAFETY OF THERE CUSTOMERS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10071241,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2004","dateComplaintFiled":"04/22/2004","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR AND JERKED. THIS CAUSED THE DRIVER TO HIT ANOTHER VEHICLE IN FRONT. DRIVER'S FOOT WAS ON THE BRAKE, BUT THE VEHICLE FAILED TO STOP. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC WAS NOT ABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10067694,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2004","dateComplaintFiled":"04/22/2004","vin":"1B4HS28Z3YF","components":"SUSPENSION","summary":"BALL JOINTS HAVE FAILED AND VEHICLE HANDLES ERRATICALLY. DOES NOT MAINTAIN A STRAIT LINE WHILE DRIVING.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10067589,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2004","dateComplaintFiled":"04/21/2004","vin":"1B4HR28Y6YF","components":"LATCHES/LOCKS/LINKAGES","summary":"BOTH REAR DOOR LOCK MOTORS HAVE GONE OUT CAUSING HORRIBLE SCREECHING NOISE AND DOORS TO NOT UNLOCK.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061543,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2004","dateComplaintFiled":"04/20/2004","vin":"","components":"SUSPENSION","summary":"WHILE HAVING THE VEHICLE SERVICED THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063140,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/20/2004","vin":"1B4HSZ8N5YF","components":"SUSPENSION","summary":"CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. CONSUMER TOOK VEHICLE TO DEALER FOR A WHEEL ALIGNMENT, AND MECHANIIC DETERMINED THAT BALL JOINTS NEEDED REPLACING. *AK *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063150,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2002","dateComplaintFiled":"04/20/2004","vin":"1B4HR28Y7YF","components":"SUSPENSION","summary":"WHILE DRIVING DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT UPPER BALL JOINT FAILED. *AK CONSUMER EXPERIENCED PROBLEM TWICE. FIRST PROBLEM OCCURRED 2 YEARS AFTER PURCHASE THE TIRES UNEVEN AND WENT BALD. CONSUMER FIRST THOUGHT THAT IT WAS AN ALIGNMENT PROBLEM WITH THE WHEELS. CONSUMER CALLED DEALER AFTER HEARING AN ANNOUNCEMENT ON TV REGARDING PROBLEMS ASSOCIATED WITH UPPER BALL JOINTS ON VEHICLE. DEALER RECOMMENDED CONSUMER TO REPLACE THE UPPER CONTROL ARM. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10067543,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2004","dateComplaintFiled":"04/20/2004","vin":"1B4HS28N2YF","components":"SUSPENSION,LATCHES/LOCKS/LINKAGES","summary":"UPPER BALL JOINTS FAILED ON VECHILE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10066500,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2004","dateComplaintFiled":"04/19/2004","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"UPON EXAMINING THE TIRES TO FIND CAUSE OF PULL WHILE DRIVING NOTICED EXCESSIVE WEAR ON THE INNER TREAD OF THE RIGHT FRONT TIRE. WHEN LOOKING UNDER THE VEHICLE, NOTICED THE UPPER RIGHT BALL JOINT NEARLY COLLAPSED. TOOK TO DEALER AND THEY CONFIRMED, NEEDS REPLACING AS IT IS PREMATURELY WORN. VEHICLE HAS JUST 50,000 MILES AND NONE OF THE MILES ARE OFF ROAD. THEY ARE HIGHWAY AND BACK/FORTH TO WORK MILES ONLY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10066371,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2004","dateComplaintFiled":"04/17/2004","vin":"1B4HS28Z2YF","components":"SUSPENSION","summary":"HAD TO REPLACE THE UPPER BALL JOINT ON MY 2000 DODGE DURANGO. WAS INFORMED THAT THE WHEELS WERE ABOUT TO SEPERATE FROM THE VEICLE, WHICH PUT ME, MY HUSBAND AND TWO CHILDREN IN SEVER DANGER. I HAVE THE PARTS OF THE DEFECTIVE PRODUCT THAT WAS GIVEN BACK TO ME WHEN THE VEICLE WAS SERVICED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10067197,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/15/2004","vin":"","components":"SUSPENSION","summary":"CONSUMER QUESTIONED WHY THE UPPER BALL JOINTS ON THE DURANGO WERE NOT BEING RECALLED, WHEN HE HIMSELF HAD TO REPLACE HIS OWN. *PH *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10054121,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2003","dateComplaintFiled":"04/08/2004","vin":"1B4HS28N3YF","components":"ENGINE AND ENGINE COOLING","summary":"THE TRUCK OVERHEATED WITHOUT ANY WARNING. THIS CAUSED THE TRUCK TO STALL WHILE MAKING A RIGHT TURN. THE RADIATOR WAS LEAKING AND ONE OF THE PISTONS HAD STARTED MELTING PER THE DEALERSHIP. THE ENGINE NEEDS TO BE REPLACED. *NM THE OIL PRESSURE GAUGE STAYED NORMAL AND THE WARNING LIGHT DID NOT COME ON. *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063322,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2003","dateComplaintFiled":"04/08/2004","vin":"","components":"SUSPENSION","summary":"THE UPPER AND LOWER BALL JOINTS FAILED AT 80,000 MILES. *AK *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10066650,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2004","dateComplaintFiled":"04/06/2004","vin":"PLEASE FILL","components":"SUSPENSION","summary":"WHILE DRIVING THE VEHICLE'S STEERING BOX BROKE WITHOUT WARNING. AS A RESULT THE VEHICLE LOST CONTROL ENDING UP IN A DITCH. NO REPORT OF AIRBAG DEPLOYMENT OR INJURIES.*MR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10065630,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2004","dateComplaintFiled":"04/06/2004","vin":"1B4HR28Z7YF","components":"SUSPENSION","summary":"TOOK MY 2000 DODGE DURANGO INTO SHOP TO CHECK FRONT SUSPENSION DUE TO CRACKING NOISE AND GRINDING IN WHEELS. WAS TOLD THAT THE BALL JOINTS WERE BAD AND WOULD HAVE TO BE REPLACED. THE VEHICLE HAS 34,000 MILES ON IT THESE BALL JOINTS SHOULD NOT NEED REPLACING AT 34,000 MILES. THE MECHANIC STATED THERE IS A DEFECT IN DODGE BALL JOINTS ON THE DURANGOS AND THAT IT IS NOT SAFE TO DRIVE AS IS. IT IS JUST A MATTER OF TIME BEFORE SOMEONE IS KILLED BY THESE DEFECTIVE BALL JOINTS. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10065635,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2004","dateComplaintFiled":"04/06/2004","vin":"1B4HS28Z4YF","components":"SUSPENSION,ENGINE AND ENGINE COOLING","summary":"2000 DODGE DURANGO VIN#YF159461 IS IN FOR BRAKE REPAIRS. THE DEALER MANHATTAN DODGE 711 ELEVENTH AVE NY NY 10019 212-765-6633 CLAIMS I NEED A NEW MASTER CYLINDER. THEY CLAIM THAT MY BALL JOINTS ON BOTH SIDES FRONT NEED TO BE REPLACED. I HAVE HEARD ABOUT THE INVESTIGATION. AS I AM CHOOSING TO REPLACE THEM FOR MY PERSONAL SAFETY, I WILL COLLECT THE OLD ONES IF THE NHTSA WOULD LIKE THEM, PLEASE LET ME KNOW. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10065557,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2004","dateComplaintFiled":"04/05/2004","vin":"1B4HS28Z1YF","components":"POWER TRAIN","summary":"THE OVER DRIVE WILL ENGAGE AND DISENGAGE BY ITSELF,THEN THE TRANSMISSION STARTED SLIPPING. THE DEALERSHIP REPLACED THE OVERDRIVE SOLENOID. THE PROBLEM STILL EXIST. THE CAUSE OF THE PROBLEM WAS DUE TO THE PRESSURE BOOST VALVE COVER PLATE HOLES NOT BEING BIG ENOUGH. THERE'S A TSB 211100 ON THIS ISSUE, IN WHICH IT INDICATED THAT THE DEALERSHIP WILL REPLACE THE EXISTING PLATE WITH A PLATE THAT HAS BIGGER HOLES TO CORRECT THE PROBLEM. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064592,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2004","dateComplaintFiled":"04/05/2004","vin":"1B4HS28Z4YF","components":"SUSPENSION","summary":"BAD SQUEAKING IN SUSPENSION OF MY 2000 DODGE DURANGO AND IN THE STEERING ONLY WHEN TURNING TO THE RIGHT A NOISE IN THE STEERING SHAFT. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064531,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2003","dateComplaintFiled":"04/04/2004","vin":"1B4HS28ZXYF","components":"SUSPENSION","summary":"LEFT UPPER BALL JOINT FAILURE, REAR SUSPENSION FAILURE. * NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064391,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2004","dateComplaintFiled":"04/02/2004","vin":"1B4HS28Z9YF","components":"ENGINE AND ENGINE COOLING","summary":"CRACKED CYLINDER HEADS. I HAVE BEEN WAITING FOR MY VEHICLE TO BE FIXED @ THE DEALERSHIP FOR 2 WEEKS NOW. THEY HAVE INFORMED ME THAT THEY HAVE NO ETA ON THE CYLINDER HEADS BECAUSE THEY ARE ON A NATION WIDE BACK ORDER. SO THAT INDICATES THERE IS A NATION WIDE PROBLEM WITH DODGE DURANGOS AND THEIR CYLINDER HEADS. I FEEL THERE SHOULD BE A RECALL ON THESE PARTS. PLEASE INVESTIGATE THIS MATTER. THANK YOU SANDRA LOPEZ. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10055603,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2004","dateComplaintFiled":"04/01/2004","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"WHILE DRIVING A KNOCKING NOISE WAS HEARD COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT UPPER BALL JOINTS WORE OUT PREMATURELY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061339,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/01/2004","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"WHEN TURNING IN EITHER DIRECTION A GRINDING NOISE WAS HEARD. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED, BUT THE CONSUMER SUSPECTED DEFECTIVE BALL JOINTS COULD BE THE CAUSE. *AK *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061345,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2002","dateComplaintFiled":"04/01/2004","vin":"1B4HS28N4YF","components":"SUSPENSION","summary":"WHILE DRIVING AT ANY SPEED, THERE WAS VIBRATION IN THE FRONT END OF VEHICLE. AN INDEPENDENT MECHANIC DETERMINED THAT UPPER BALL JOINTS WERE SEVERELY WORN OUT. DEALER EXAMINED UPPER BALL JOINTS AND REPAIRED THEM. *AK *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061389,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2004","dateComplaintFiled":"04/01/2004","vin":"1B4HS28N9YF","components":"SUSPENSION,LATCHES/LOCKS/LINKAGES","summary":"THE BALL JOINTS WORE OUT PREMATURELY. SOMETIMES, THE STEERING WHEEL JERKED OUT OF THE DRIVER'S HAND, AND THERE WAS A CLANKING NOISE IN THE FRONT END. ALSO, POWER DOOR LOCKS WORKED INTERMITTENTLY.*AK *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061446,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2004","dateComplaintFiled":"04/01/2004","vin":"1B4HS28N0YF","components":"SUSPENSION","summary":"THERE WAS A LOUD SQUEAKING NOISE WHEN DRIVING THE VEHICLE. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE BALL JOINTS.*AK *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061466,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/01/2004","vin":"","components":"STEERING,SUSPENSION","summary":"WHEN MAKING A LEFT OR RIGHT TURNS, THERE WOULD BE A LOUD POPPING NOISE COMING FROM THE STEERING WHEEL. *AK *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061529,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/01/2004","vin":"1B4HS28N0YF","components":"SUSPENSION","summary":"WHILE DRIVING CONSUMER HEARD A NOISE INDICATING THAT SOMETHING WAS LOOSE IN THE FRONT END. *AK THIS WOULD ALSO OCCUR WHEN A BUMP WAS HIT AND DRIVING ON A GRAVEL ROAD. *SC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061542,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2003","dateComplaintFiled":"04/01/2004","vin":"1B4HS28N4YF","components":"SUSPENSION","summary":"WHILE DRIVING AT ANY SPEED AND WHEN MAKING TURNS CONSUMER HEARD RAPID CLANKING SOUNDS COMING FROM THE FRONT WHEELS. VEHICLE WAS TAKEN TO DEALER, AND EXAMINED BY A CERTIFIED MECHANIC, WHO DETERMINED THAT UPPER BALL JOINTS WERE WORN OUT, AND NEEDED REPLACEMENT. *AK *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062930,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/01/2004","vin":"1B4HR28Y2YF","components":"SUSPENSION","summary":"WHILE TRAVELING AT ANY SPEED CONSUMER NOTICED A LOUD NOISE COMING FROM THE FRONT END. VEHICLE WAS SERVICED THREE TIMES, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM.*AK *MR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064326,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2000","dateComplaintFiled":"04/01/2004","vin":"1B4HS28N7YF","components":"STEERING,SERVICE BRAKES, HYDRAULIC","summary":"I HAVE TWO: 1: BRAKE ROTORS ARE ONCE AGAIN OUT OF ROUND/WARPED SUV HAS 37,000MILES ON IT, USED MOSTLY ON WEEKENDS. PADS HAVE OVER 90 PERCENT LEFT. FIRST ROTORS WERE CHANGED AT 20,000 MILES (ABOUT 1-2 YEARS AGO) PADS THEN WERE STILL 80 PERCENT LEFT. MY OTHER CAR , DRIVEN JUST AS MUCH, DOES NOT HAVE THIS PROBLEM. 2- POWER STEERING IS NON-EXISTANT WHEN TEMP IS UNDER 32 DEGREES. AFTER YOU LET THE CAR WARM UP ABOUT 1 MIN., IT STARTS TO WORK.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064351,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2003","dateComplaintFiled":"04/01/2004","vin":"","components":"SUSPENSION","summary":"BALL JOINTS FAILED AT 80000 MILES ON MY 2000 4X4 DODGE DURANGO. NOTICED THE STEERING WAS EXCEPTIONALLY LOOSE, SO I FOLLOWED CHRYSLER'S SERVICE PROCEDURE FOR CHECKING BALL JOINTS. DIAL INDICATOR SHOWED .287 INCH OF PLAY ON THE RIGHT SIDE, .220 INCH ON THE LEFT SIDE. I REPLACED BOTH USING MOOG BALL JOINTS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10066873,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"04/01/2004","vin":"","components":"SUSPENSION","summary":"DEFECTIVE UPPER BALL JOINTS ON 2000 DODGE DURANGO. *PH *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064284,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2004","dateComplaintFiled":"03/31/2004","vin":"1B4HS28N0YF","components":"SUSPENSION","summary":"ADVISE CHRYSLER AGAIN MY BALL JOINTS ARE WORN AND WILL NOT PASS A STATE SAFETY INSPECTION. THE WHEELS COULD BE VERTICALLY MOVED UP AND DOWN. THE MECHANIC SHOOK THE WHEEL AND THE BALL JOINT CAME OFF. IF I WOULD HAVE BEEN DRIVING THIS, I WOULD HAVE ENCOUNTERED A MAJOR FATAILITY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064196,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2004","dateComplaintFiled":"03/30/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"DESPITE REGULAR MAINTENANCE, THE ENGINE ON MY 2000 DURANGO NEEDED REPLACING. DEALER SAYS \"SHOULDN'T HAVE HAPPENED\". AFTER DOING SOME INTERNET RESEARCH, IT APPEARS THAT THIS IS A DEFECT IN THE DESIGN, HAS HAPPENED TO MANY PEOPLE AND DODGE IS DENYING ALL RESPONSIBILITY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064219,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2003","dateComplaintFiled":"03/30/2004","vin":"1B4HS28NXYF","components":"ENGINE AND ENGINE COOLING,EQUIPMENT","summary":"2000 DODGE DURANGO OIL PUMP FAILURE IT CAUSED THE MOTOR TO QUIT AND LOSS OF BRAKES AND STEERING ABILITY DODGE KNOWS ABOUT THIS AND WONT DO ANYTHING ABOUT THIS THEY SAY IT IS FROM POOR MAINTAINCE PLEASE HELP THANKS TIM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"9999","productMake":"EQUIP MFG,","productModel":"EQUIP MFG,","manufacturer":"EQUIP. MFG.,"}]},{"odiNumber":10065060,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2004","dateComplaintFiled":"03/29/2004","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"WHEN ATTEMPTING TO UNLOCK THE FRONT DOORS CONSUMER WAS UNABLE TO UNLOCK THE DOORS DUE TO ELECTRIC LOCK FAILURE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064031,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2004","dateComplaintFiled":"03/27/2004","vin":"1B4HR28Z2YF","components":"SUSPENSION,ENGINE AND ENGINE COOLING","summary":"I HAVE A 2000 DODGE DURANGO, AND I AM CONCERNED ABOUT THE BALL BEARINGS, AND THE ENGINE, AND NEED TO KNOW WHAT TO DO ABOUT IT. MY CAR IS SQUEEKING WHEN I TURN, AND THE ENGINE IS SMELLING LIKE IT'S BURNING ALL THE TIME.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064968,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2004","dateComplaintFiled":"03/26/2004","vin":"1B4HS288N1Y","components":"SUSPENSION","summary":"WHILE DRIVING 25 MPH VEHICLE VIBRATED FROM THE FRONT DRIVER'S SIDE. ALSO, CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT THE UPPER BALL JOINTS FAILED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063876,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2004","dateComplaintFiled":"03/25/2004","vin":"1B4HS28N9YF","components":"ENGINE AND ENGINE COOLING","summary":"2000 DODGE DURANGO WITH 55,000 MILES HAD OIL SLUDGE BUILD-UP DUE TO FAULTY DESIGN RESULTING IN ZERO OIL PRESSURE. OIL PAN SCREEN SO FILLED WITH CARBON BUILD-UP, IT REQUIRED REPLACEMENT $455 SERVICE BILL REIMBURSEMENT DENIED BY DEALER. AFTER DOING SOME RESEARCH, I HAVE FOUND 100'S OF CASES DESCRIBING THE SAME PROBLEM.CONCERNED ABOUT POTENTIAL REPLACEMENT OF THE ENGINE IN THE NEAR FUTURE. THE SERVICE MANANGER INSISTED WE DIDN'T FOLLOW THE PROPER OIL CHANGE SCHEDULE, TRIED TO TELL US WE HAD TO FOLLOW A 2003 CAR/MINI VAN SCHEDULE. WE TOLD HIM WE FOLLOWED THE SCHEDULE IN OUR OWNER'S MANUAL.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063896,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2004","dateComplaintFiled":"03/25/2004","vin":"","components":"SUSPENSION","summary":"I HAD MY 2000 DODGE DURANGO INSPECTED FOR UPPER BALL JOINT FAILURE. THE DEALER FOUND EXCESS PLAY IN THE UPPER BALL JOINTS AND RECCOMENDED REPLACEMENT AT 68,000 MILES. THIS PROBLEM NEEDS A RECALL BEFORE INJURIES AND DEATHS OCCOR. DEALER STATED THAT THE PROBLEM IS MORE PRONE TO VEHICLES DRIVEN IN A SALT ENVIRONMENT, BUT THERE IS NONE USED WHERE THIS VEHICLE HAS BEEN DRIVEN.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064812,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2004","dateComplaintFiled":"03/24/2004","vin":"1B4HS28N81F","components":"SUSPENSION","summary":"WHILE DRIVING AT ANY SPEED, THE CONSUMER HEARD A NOISE COMING FROM THE FRONT END. AN INDEPENDENT MECHANIC, INFORMED THE CONSUMER, IT COULD BE A BALL JOINT PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10064842,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2004","dateComplaintFiled":"03/24/2004","vin":"","components":"SUSPENSION","summary":"THE VEHICLE WAS TAKEN TO THE DEALER TO GET NEW TIRES. THE DEALER COULD NOT ALIGN THE FRONT END DUE TO METAL FATIGUE OF THE UPPER BALL JOINTS. THE UPPER BALL JOINTS WERE REPLACED. PLEASE PROVIDE THE VIN# ALONG WITH ANY ADDITIONAL INFORMATION. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063722,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2002","dateComplaintFiled":"03/23/2004","vin":"1B4HS28NXYF","components":"ENGINE AND ENGINE COOLING","summary":"AFTER ONLY 48,000 MILE THE ENGINE OF MY 2000 DODGE DURANGO WENT OUT. AFTER SPENDING $3,400 ON A USED ENGINE IT WENT OUT IN LESS THAN A YEAR. THE BALL JOINTS ON BOTH OF MY FRONT WHEELS HAVE ALSO GONE OUT SINCE 2000. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063723,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2004","dateComplaintFiled":"03/23/2004","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"WORN UPPER AND LOWER BALL JOINTS IN MY DODGE DURANGO (2000) 4X4 WITH 49,600 MILES ON IT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062796,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2004","dateComplaintFiled":"03/22/2004","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"ODD STEERING FEEL AND INTERMITIN NOISE WAS COMING FROM THE FRONT END. AFTER TAKING THE VEHICLE TO MY LOCAL MECHANIC IT WAS OUND THAT THE LOWER BALL JOINTS ON THE VEHICLE (2000 DODGE DURANGO) WERE COMPLETELY WORN OUT READY TO SEPARATE. ALSO THE UPPER BALL JOINTS HAD WORN TO THE POINT OF REPLACEMENT. VEHICLE WAS UNSAFE TO DRIVE WITHOUT THE NECESSARY REPAIRS MADE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063619,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2004","dateComplaintFiled":"03/22/2004","vin":"","components":"SUSPENSION","summary":"UPPER BALL JOINT EXCESSIVE WEAR REPORTED BY ASI CERTIFIED MECHANIC NEEDS TO BE REPLACED. CHECK WITH DODGE FOR SAFETY RECALL, THE BALL JOINT SHOULD NOT BE THIS WORN DOWN WITH LOW MILEAGE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063643,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2003","dateComplaintFiled":"03/22/2004","vin":"","components":"SUSPENSION","summary":"UPPER BALL JOINT SIGNIFICANTLY AND PREMATURELY WORN. CAUSED SEVERE TIRE DAMAGE TO NEW TIRES. I'M AFRAID FOR MY FAMILY'S SAFETY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062735,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2002","dateComplaintFiled":"03/21/2004","vin":"1B4HS28Z2YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS IS NOT WORKING, AND WHEN I BOUGHT THE USED SUV I DIDN'T NOTICE THAT THE ABS LIGHT ON THE DASH WAS GOING OUT BUT AT THE SAME TIME THE RED BRAKE LIGHT WAS GOING OUT. 9 SECONDS INSTEAD OF 3 SECONDS LIKE MITCHEL SAYS. I CHECKED THE BILL OF SALE AND FOUND THAT THE MILEAGE THAT WAS WRITTEN ON IT WAS NOT THE MILEAGE THAT I BOUGHT IT AT. I NEVER NOTICED THAT BEFORE. MY BROTHER DROVE THE SUV IN THE WINTER WITH SNOW ON THE ROAD AND HE TOLD ME THAT THE ABS WAS NOT WORKING,THEN I TRIED IT AND SAW FOR MYSELF. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062552,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2004","dateComplaintFiled":"03/18/2004","vin":"","components":"SUSPENSION","summary":"BALL JOINTS WERE WORN ON MY 2000 DODGE DURANGO. WHEN GOING OVER ANY BUMPS, THE FRONT END SOUNDED LIKE IT WAS COMING APART. I TOOK IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THE BALL JOINTS WERE WORN.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062569,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2002","dateComplaintFiled":"03/18/2004","vin":"","components":"VISIBILITY","summary":"BEGINNING 2002 DRIVER'S SIDE POWER WINDOW WOULD NEVER WORK PROPERLY. CONSTANTLY GETTING STUCK IN THE DOWN POSITION. I HAD IT FIXED IN 2003. NOW THE FRONT PASSENGER SIDE POWER WINDOW IS DOING THE SAME THING. IS THIS SOMETHING BEING INVESTIGATED? I KNOW OF TWO OTHER PEOPLE THAT HAVE THE SAME PROBLEM WITH THEIR DURANGO. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10057946,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2004","dateComplaintFiled":"03/17/2004","vin":"1B4HS28NXYF","components":"SUSPENSION","summary":"WHILE PARKING CONSUMER HEARD A LOUD NOISE COMING THROUGH THE STEERING WHEEL. VEHICLE WAS TAKEN TO THE DEALER, AND MECHANIC DETERMINED UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062431,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2003","dateComplaintFiled":"03/17/2004","vin":"1B4HS28ZXYF","components":"SUSPENSION","summary":"I OWN A 2000 DODGE DURANGO,[XXX] THIS VEHICLE HAS BOTH UPPER BALL-JOINTS SEVERELY WORN. *NM UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063388,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2004","dateComplaintFiled":"03/17/2004","vin":"1B4HF28N4VF","components":"SUSPENSION","summary":"UPPER BALL JOINTS BROKE WITHOUT WARNING. AS A RESULT, WHEN TURNING THE STEERING WHEEL JERKED BACK AND FORTH. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062467,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2004","dateComplaintFiled":"03/17/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"OUR 2000 DURANGO WITH ONLY 57K MILES, HAD THE \"CHECK GUAGES\" LIGHT COME ON. THE ENGINE TEMP WENT TO HOT, THEN TO COLD. AFTER TAKING IT INTO THE DEALER, I WAS TOLD THAT THE WATER HEATER NEEDED TO BE REPLACED ($300), THE SOFT PLUGS (FREEZE PLUGS?) WERE BAD AND NEEDED TO BE BE REPLACED ($1500) AND THERE IS AN INTERNAL OIL LEAK ($1,000). THIS IS A 2000 MODEL YEAR, PURCHASED IN JANUARY OF 2000 AND ONLY HAS 57,000 MILES","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062328,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2004","dateComplaintFiled":"03/16/2004","vin":"1B4HS28Z4YF","components":"POWER TRAIN","summary":"I HAVE A 2000 DODGE DURANGO R/T. I ONLY HAVE 31,000 MILES ON MY DURANGO AND THE TRANSMISSION IS POURING FLUID OUT. APPARENTLY THERE IS A STANDARD DEFECT IN ALL DURANGOS REGARDING SEALS FOR THE TRANSMISSION. ALL THE RINGS HAVE TO BE REPLACED WHICH REQUIRES PULLING OUT THE WHOLE TRANSMISSION. I RARELY DRIVE MY VEHICLE, MAYBE A FEW TIMES A WEEK. TO THE STORE ETC. SEEMS TO ME THAT SINCE DODGE IS AWARE OF THIS PROBLEM WITH THE TRANSMISSION THEN THEY SHOULD BE DOING SOMETHING TO HELP FIX THEM. THIS SHOULD NOT BE HAPPENING AFTER 31,000 MILES. BEING AN R/T I PAID ALMOST $28,000 FOR IT WHEN IT WAS ALMOST 2 YEARS USED WITH 18,000 MILES ON IT. SOMETHING NEEDS TO BE DONE! I READ COMPLAINTS AT CONSUMER AFFAIRS AND SAW THAT I AM NOT ALONE. MY 6 PERSON FAMILY LIVES ON ONE SMALL INCOME. WE PURCHASED THIS VEHICLE FOR SAFETY AND RELIABILITY. I TAKE VERY GOOD CARE OF IT AND DRIVE IT VERY LITTLE. WE CAN NOT AFFORD THIS EXPENSE. I DO NOT HAVE ANY IDEA HOW WE CAN COME UP WITH THE MONEY TO FIX THIS. AND THE FACT THAT DODGE KNOWS ABOUT THIS COMMON PROBLEM MAKES IT EVEN WORSE! *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063300,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/16/2004","vin":"1B4HS28Z8YF","components":"SUSPENSION","summary":"CONSUMER TOOK VEHICLE TO FOR A TIRE CHECK, AND IT WAS DETERMINED THAT THE BALL JOINTS WERE DEFECTIVE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063303,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/16/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING STEERING WHEEL WAS LOOSE, CAUSING THE VEHICLE TO DRIFT ALL OVER THE ROAD. DEALER DETERMINED THAT TWO UPPER BALL JOINTS FAILED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062208,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2004","dateComplaintFiled":"03/15/2004","vin":"","components":"SUSPENSION","summary":"WE OWN A 2000 DODGE DURANGO AND SAW SEVERAL NEWSCASTS ABOUT THE FAILING BALL JOINTS. WE TOOK OUR VEHICLE TO THE DEALERSHIP WHERE WE PURCHASED THE CAR AND WE ALSO HAVE A FAILING BALL JOINT. LUCKILY, WE WERE NOT IN AN ACCIDENT BUT WE ARE BEING CHARGED OVER $400 FOR THIS DEFECT. OUR CAR ONLY HAS 50K MILES ON IT. WE KNOW THIS IS A CHRONIC PROBLEM WITH THE DURANGO AND WOULD LIKE CHRYSLER TO ISSUE A RECALL AND WANT OUR COMPLAINT NOTED.. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062015,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2004","dateComplaintFiled":"03/12/2004","vin":"1B4HS28Z8YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO 4X4 5.9L ENGINE, UPPER BALL JOINTS ARE SO BAD MY MECHANIC SAID THE VEHICLE IS NOT SAFE TO DRIVE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062039,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2002","dateComplaintFiled":"03/12/2004","vin":"1B4HS28NXYF","components":"SUSPENSION","summary":"SAFETY PROBLEMS WITH DODGE DURANGO INCLUDING REPLACING BALL JOINT TWICE IN 4 YEARS, REPALCING FRONT ROTERS TWICE IN 4 YEARS, COMPLAINING ABOUT PROBLEMS WITH BRAKES AND THE TRANSMISSION. THIS VEHICLE FAILED TWO SAFETY INSPECTIONS FOR THESE PROBLEMS. THESE ARE SERIOUS SAFETY CONCERNS AND HAVE BEEN DOWN PLAYED WHEN I HAVE TAKEN MY CAR IN AND I HAVE NOT BEEN NOTIFIED OF THE SERIOUSNESS AND THAT THESE ARE REOCCURING PROBLEMS WITH THE DURANGO . YET THE DEALERSHIP AND CHRYSLER WANT TO CLAIM NO RESPONSIBILITY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062037,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2004","dateComplaintFiled":"03/12/2004","vin":"1B4HS28N1YF","components":"SUSPENSION","summary":"THE UPPER AND LOWER BALL JOINTS ON THE LEFT SIDE OF MY 2000 DODGE DURANGO WERE WORN AND HAD PLAY. I HAD TO HAVE THEM REPLACED AT MY EXPENSE SINCE THERE IS NOT A RECALL ON THEM AT THIS TIME.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062927,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/11/2004","vin":"","components":"SUSPENSION","summary":"WHILE TRAVELING OVER POTHOLES OR ROUGH PAVEMENT CONSUMER HEARD FRONT END NOISE. THE CONSUMER HAD VEHICLE SERVICED, AND WAS INFORMED THAT TWO UPPER AND ONE LOWER BALL JOINT NEEDED REPLACEMENT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062938,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/11/2004","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"WHILE TRAVELING 40 MPH CONSUMER NOTICED LOOSENESS IN STEERING AND HANDLING ROUGHLY IN A SITUATION, CONSUMER TRIED TO AVOID HITTING AN ELK, BUT COULDN'T DUE TO ERRATIC OPERATION OF THE STEERING. DRIVER LOST CONTROL AND RAN OFF THE ROAD, CRASHING. AFTER THE TRUCK WAS SERVICED CONSUMER WAS TOLD THE BALL BEARINGS NEEDED REPLACEMENT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062974,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/11/2004","vin":"1B4HS28Z7YF","components":"SUSPENSION","summary":"CONSUME RCOMPLAINED ABOUT TA BALL JOINT PROBLEM. WHILE DRIVING AT 25 MPH RIGHT FRONT WHEEL ASSEMBLY DETACHED, AND ROLLED AWAY INTO A RIVER. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062998,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/11/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING CONSUMER HEARD A THUMPING SOUND COMING FROM THE FRONT END. DEALERSHIP SERVICED THE TRUCK AND WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063004,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/11/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING AT DIFFERENT SPEEDS CONSUMER HEARD A NOISE COMING FROM THE FRONT. DEALERSHIP SERVICED THE VEHICLE, AND INFORMED THE CONSUMER THAT THE UPPER BALL JOINT NEEDED REPLACEMENT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10063016,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/11/2004","vin":"","components":"SUSPENSION","summary":"WHILE STATE INSPECTION WAS BEING CONDUCTED TECHNICIAN NOTICED THAT A ONE OF THE WHEELS WAS WOBBLY. THEN, TECHNICIAN DETERMINED THAT BALL JOINTS NEEDED REPLACEMENT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061975,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2004","dateComplaintFiled":"03/11/2004","vin":"1B4HR28YXYF","components":"SUSPENSION","summary":"WHEN I HEARD ON TV THAT THE 2000 DURANGO COULD HAVE DEFECTIVE BALL JOINTS, I HAD MY DURANGO CHECKED. THE LEFT BALL JOINT HAD A CHUNK MISSING, AND IN THE WORDS OF A REPAIRMAN, THE WHEEL COULD COME OFF IF I HIT A HOLE OR BUMP ON A HIGHWAY. THE RIGHT BALL JOINT WAS ALSO DAMAGED. I HAD BOTH BALL JOINTS REPLACED AT THE DEALERSHIP WHERE I PURCHASED THE CAR. MY CAR HAS 59,000 MILES ON IT; IT HAS BEEN DRIVEN ON HIGHWAYS, PAVED ROADS, AND STREETS--NEVER OFF ROAD. I BELIEVE THESE BALL JOINTS WERE DEFECTIVE WHEN INSTALLED AND AM CONCERNED FOR MY OWN AND OTHERS SAFETY, PARTICULARLY SINCE MY CAR GAVE NO WARNING SIGNS SUCH AS NOISE OF DIFFICULTY IN STEERING TO INDICATE SOMETHING WAS WRONG.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061758,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2004","dateComplaintFiled":"03/10/2004","vin":"","components":"SUSPENSION","summary":"WHILE TURNING VEHICLE LOST POWER STEERING. CONSUMER WAS INFORMED THAT THE PROBLEM PERTAINED TO THE FRONT BALL JOINTS FAILURE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062820,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2004","dateComplaintFiled":"03/10/2004","vin":"","components":"SUSPENSION","summary":"WHEN MAKING A RIGHT HAND TURN FRONT END PRODUCES A KNOCKING NOISE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062831,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2004","dateComplaintFiled":"03/10/2004","vin":"1B4HS28N9YF","components":"SUSPENSION","summary":"DRIVER HEARD NOISE COMING FROM THE FRONT PASSENGER SIDE. DEALER SUGGESTED THAT BALL JOINTS NEED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062839,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2004","dateComplaintFiled":"03/10/2004","vin":"","components":"SUSPENSION","summary":"WHEN DRIVING AT AN UNETERMINED SPEED CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT RIGHT UPPER BALL JOINTS FAILED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062842,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2004","dateComplaintFiled":"03/10/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING 50 MPH VEHICLE VIBRATED IN THE FRONT. CONSUMER TOOK VEHICLE TO THE DEALERSHIP. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062859,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2004","dateComplaintFiled":"03/10/2004","vin":"","components":"SUSPENSION","summary":"DRIVER HEARD A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. UPON INSPECTION OF VEHICLE MECHANIC DETERMINED THAT FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10062873,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2004","dateComplaintFiled":"03/10/2004","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"DEALERSHIP REFUSED TO PERFORM A FRONT END ALIGNMENT BECAUSE THE UPPER AND LOWER BALL JOINTS WERE BAD. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061884,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2003","dateComplaintFiled":"03/10/2004","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"I PURCHASED A USED 2000 DODGE DURANGO IN MAY OF 2003. I NOTICED THAT THE FRONT OF MY CAR FELT FUNNY. WE TOOK MY CAR TO THE DEALER WHERE WE HAD PURCHASED THE VEHICLE, KERRY CHRYSLER/JEEP, THEY HAD TO REPLACE THE UPPER BALL JOINT ON THE FRONT SUSPENSION. THIS COST AROUND $1,500 +/-. I HAVE CALLED DODGE TWO TIMES TO CHECK ON THE INVESTIGATION AND THE ONLY ANSWER THAT I RECEIVE IS THAT THE INVESTIGATION IS ONGOING AND THEY ARE NOT SURE WHEN IT WILL BE COMPLETE. THIS IS VERY DISAPPOINTING TO ME, BECAUSE I HAVE 4 CHILDREN THAT I DRIVE IN THIS CAR, AND WHAT WOULD HAVE HAPPENED IF I HAD BEEN DRIVING ALONG AND THE TIRES CAME OFF? WE REALLY DID NOT HAVE THE MONEY LAYING AROUND TO USE FOR THIS BUT WE FOUND IT BECAUSE WE WANTED TO MAKE SURE THAT OUR CHILDREN WERE SAFE. I AM VERY FRUSTRATED WITH THIS BECAUSE DODGE HAS KNOWN ABOUT THIS, AND SO FAR HAS DONE NOTHING TO CORRECT IT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061642,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/09/2004","vin":"","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"THERE WAS EXCESSIVE SHAKING IN THE STEERING COLUMN. VEHICLE WAS PULLING TO THE RIGHT, CONSUMER THOUGHT IT WAS THE BRAKES. TOOK VEHICLE TO MECHANIC, AND THEY REPLACED THE BRAKES, BUT THE PROBLEM STILL EXISTED. ANOTHER MECHANIC DETERMINED THAT BALL JOINTS WERE PREMATURELY FAILING. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061687,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2001","dateComplaintFiled":"03/09/2004","vin":"1B4HR28Y1YF","components":"SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"SINCE OWNERSHIP OF THE VEHICLE TWO ENGINES WERE REPLACED. FRONT END HAD BEEN REALIGNED ON AT LEAST TWO OCCASIONS DUE TO EXCESSIVE WEAR ON THE TIRES. ALSO, FUEL PUMP HAD BEEN REPLACED TWICE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060811,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2004","dateComplaintFiled":"03/09/2004","vin":"","components":"SUSPENSION","summary":"I HAVE A 2000 DODGE DURANGO THAT WE PURCHASED FROM A CERTIFIED DODGE DEALER IN NOVEMBER 2003. RIGHT AFTER WE BOUGHT IT WE NOTICED A POPPING SOUND IN THE FRONT END AND HAD THEM CHECK IT OUT ON AT LEAST TWO OCCASIONS. I JUST TOOK MY VEHICLE IN FOR SERVICE FOR A FRONT-END ALIGNMENT AND THEY TELL ME THAT BOTH FRONT BALL JOINTS ARE BAD AND MUST BE REPLACED, AND THE JOB WILL COST $500. THERE IS NO WAY BALL JOINTS SHOULD GO BAD SO QUICKLY AND THE DEALER SHOULD HAVE RECOGNIZED THE PROBLEM WHEN THEY SOLD IT. WE'VE ONLY HAD THE VEHICLE 15 MONTHS. THERE IS AN INVESTIAGATION ON THIS BY DODGE AND OTHER AGENCIES BUT THERE HAS YET TO BE A RECALL AND THIS IS A SERIOUS SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060828,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2004","dateComplaintFiled":"03/09/2004","vin":"1B4HS28N1YF","components":"SUSPENSION","summary":"UPPER BALLJOINTS ARE BAD","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061733,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2004","dateComplaintFiled":"03/09/2004","vin":"","components":"STEERING,SUSPENSION","summary":"WHILE CONSUMER WAS TRAVELING 60-65 MPH WHEEL SHOOK VIOLENTLY. CONSUMER WAS CLOSE TO THE RIGHT SIDE OF THE ROAD, AND WHEN HE CAME UPON AN EXIT HE TOOK IT AND PULLED TO THE SIDE. WHEN HE GOT OUT AND LOOKED AT WHEEL IT HAD TURNED TOE-IN. CONSUMER IMMEDIATELY CALLED DEALER, AND HAD THE VEHICLE TOWED. VEHICLE WAS REPAIRED AT COST OF $2100.00. THERE WAS NO MENTION OF A RECALL OR INVESTIGATION. DEALER REPLACED THE WHEEL BEARINGS, TIE RODS, STEERING COLUMN, AND THE STEERING RACK. ALL THOSE PARTS HAD TO BE REPLACED BECAUSE OF BALL JOINT FAILURE, AND THE WHEEL COMING ALMOST OFF VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061556,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/08/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING CONSUMER HEARD A KNOCKING NOISE ON THE DRIVER'S SIDE FRONT END OF THE VEHICLE. DEALERSHIP REPLACED THE UPPER AND LOWER BALL JOINTS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060687,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"03/08/2004","vin":"1B4HS28Z2YF","components":"SUSPENSION","summary":"ORIGINAL OWNER OF 2000 DURANGO, HAVE HAD THE VEHICLE IN FOR SERVICING ON TWO SEPARATE OCCASIONS COMPLAINING OF SQUEAKING NOISE, NEITHER TIME WAS THE PROBLEM FOUND OR FIXED, I HAVE NOW LEARNED TO LIVE WITH THE NOISE AS I GO ABOUT MY DAILY ROUTINE. SQUEAK NOT HEARD CONSTANTLY BUT IS HEARD MORE THAN PERIODICALLY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060698,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2004","dateComplaintFiled":"03/08/2004","vin":"","components":"SUSPENSION","summary":"EXCESSIVE INSIDE FRONT TIRE WEAR, AND BALL JOINT SEPERATION. BALL JOINT SEPERATED WHILE DRIVING. NEARLY CAUSED ACCIDENT. NO INDICATION OF PENDING FAILURE. EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061595,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2004","dateComplaintFiled":"03/08/2004","vin":"","components":"SUSPENSION","summary":"FRONT END PRODUCES A LOUD POPPING NOISE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060760,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2004","dateComplaintFiled":"03/08/2004","vin":"","components":"SUSPENSION","summary":"MY 2000 DODGE DURANGO HAS HAD PROBLEMS WITH THE BALL JOINTS AND HAD TO BE REPLACED. THIS WAS AT A LOW MILAGE...NOW IT SEEMS TO BE HAVING THE SAME PROBLEM AGAIN.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060642,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2000","dateComplaintFiled":"03/07/2004","vin":"1B4HR28Z3YF","components":"STEERING,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,EQUIPMENT","summary":"1) REPLACED RACK & PINION @ 41K MILES 2) PASSENGER WINDOW HAS BEEN REPAIRED 4 TIMES AT DEALER AND IS WORKING MORE POORLY THAN EVER BEFORE 3) TWO BATTERIES REPLACED IN FIRST 2 YEARS-I'M ON MY THIRD NOW 4) SUV TOWED DUE TO AIR BAG LIGHT. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"1979","productMake":"DODGE","productModel":"SPORT UTILITY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060595,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2003","dateComplaintFiled":"03/06/2004","vin":"1B4HS28NXYF","components":"SUSPENSION","summary":"I OWN A 2000 DODGE DURANGO 4 X 4 WITH APPROXIMATELY 52,000 MILES. ON NOVEMBER 20, 2003 I PURCHACED NEW TIRES. ON NOVEMBER 21, 2003 I HAD AN APPOINTMENT TO HAVE THE TIRES BALANCED AND ALIGNED, HOWEVER THIS COULD NOT BE DONE BECAUSE OF A FAULTY BALL-JOINT ON THE LEFT FRONT SIDE OF THE VEHICLE. THIS WAS QUITE ALARMING TO MYSELF AS WELL AS THE TIRE DEALERSHIP SERVICE MANAGER, BECAUSE MY VEHICLE HAD ONLY APPROXIMATELY 48,000 MILES. A NEW BALL JOINT WAS ORDERED AND REPLACED SEVERAL DAYS LATER. NOW THAT I HAVE BEEN HEARING NEWS REPORTS RELATED TO THIS ISSUE, I FEEL IT NECESSARY TO BRING MY EXPERIENCE TO YOUR ATTENTION. MY CONCERN AT THIS POINT IS...WHAT MUST I DO TO PREVENT A SIMILAR CATASTROPHIC FAILURE FROM OCCURING TO MY VEHICLE? *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061411,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2004","dateComplaintFiled":"03/05/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING CONSUMER HEARD A LOUD CLUNKING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. ALS, STEERING WHEEL WOULD INTERMITTENTLY JERK AWAY FROM THE CONSUMER WITHOUT WARNING. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060485,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2001","dateComplaintFiled":"03/05/2004","vin":"1B4HR28Y3YF","components":"SUSPENSION","summary":"I HAVE A 2000 DODGE DURANGO WITH THE UPPER BALL JOINT PROBLEM IN THE SUSPENSION. IT HAS BEEN AN ACTIVE PROBLEM FOR ABOUT THE LAST 40,000 MILES. I DO NOT HAVE THE MONEY TO FIX IT, NOR DO I BELIEVE IT'S MY OBLIGATION TO FIX IT. THERE SHOULD BE A RECALL, SINCE THIS IS A DESIGN ISSUE, AND DODGE SHOULD BE RESPONSIBLE FOR FIXING THIS SAFETY HAZARD. IT IS ALSO A NUISANCE SINCE IT CREATES A VERY LOUD SOUND ON TURNS AND BUMPS. MANY PEOPLE STARE AT MY DURANGO WHEN THEY HEAR THIS NOISE. IT DOESN'T HELP THEM SELL CARS! *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061421,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2004","dateComplaintFiled":"03/05/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING ENTIRE FRONT END VIBRATED. THE VIBRATION WAS WORSE WHEN SPEED INCREASED. DEALERSHIP INDICATED THAT UPPER/LOWER BALL JOINTS HAD DISINTEGRATED AND NEEDED REPLACEMENT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061480,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/05/2004","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN BRAKE PEDAL WAS DEPRESSED VEHICLE SLID FORWARD. THIS ALMOST RESULTED IN AN ACCIDENT. DEALERSHIP INSPECTED THE BRAKES, BUT COULDN'T FIND THE CAUSE OF THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061481,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/05/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING AND TURNING THE WAS A CLANKING NOISE IN FRONT OF VEHICLE. DEALER INDICATED THAT BALL JOINTS WERE LOOSE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061504,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2004","dateComplaintFiled":"03/05/2004","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"WHILE DRIVING AND TURNING TO THE LEFT OR RIGHT CONSUMER HEARD LOUD NOISE COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO THE DEALER, THEY INDICATED THAT IT SOUNDED LIKE THE BALL JOINTS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061524,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2004","dateComplaintFiled":"03/05/2004","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"FRONT END PRODUCED A KNOCKING NOISE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060542,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2003","dateComplaintFiled":"03/05/2004","vin":"1B4HS28Z4YF","components":"SUSPENSION","summary":"MY 2000 DODGE DURANGO HAS BAD BALL JOINTS. I WAS TOLD THEY ARE NOT BAD ENOUGH. HOWEVER, NOW I AM SEEING REPORTS OF DURANGOS CRASHING BECAUSE WHEELS ARE COMING OFF. HOW DO I KNOW IT IS SAFE TO DRIVE MY DURANGO? DO I HAVE TO WRECK TO GET MY VEHICLE FIXED PROPERLY? THERE IS ALSO NOISE AND NOW I AM CONCERNED ABOUT MY SAFETY AND MY FAMILY'S SAFETY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060545,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2004","dateComplaintFiled":"03/05/2004","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"I DRIVE A 2000 DODGE DURANGO AND HAVE HAD MANY PROBLEMS SINCE I HAVE OWNED IT. BRKAES, TRANSMISSON AND UPPER BALL JOINTS, WHICH THEY DO NOT WISH TO FIX AND IT IS VERY SERIOUS PROBLEM. I HAVE CONTACTED MY DEALERSHIP AND HAVE HAD KNOW LUCK ON THEM FIXING IT. THEY TOLD ME THERE IS NO RECALL ON THE( BALL JOINTS ) BUT THEY KNOW IT HAS BEEN A PROBLEM FOR SOMETIME. YOU PAY BIG DOLLARS FOR A VEHICLE AND EXPECT SAFETY BUT ITS ALL ABOUT THE MONEY NOT THE CONSUMERS SAFETY OR NOT. NOR IS IT ABOUT THE COST WE HAVE TO PAY OUT FOR DEFECTS AND NOT NORMAL WEAR. I HOPE FOR MYSELF AND MANY OTHERS YOU LOOK CLOSELY INTO THIS MATTER AND FORCE THE MANUFACTURE TO RECALL THESE DEFECTS. THANK YOU FROM A VERY CONCERNED CONSUMER.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060322,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2003","dateComplaintFiled":"03/04/2004","vin":"1B4HR28Y3YF","components":"POWER TRAIN","summary":"I WAS DRIVING MY 2000 DODGE DURANGO ON CHRISTMAS NIGHT WHEN MY VEHICLE START MAKING A NOTICEABLE SOUND. IT SOUNDED LIKE I HAD FLAT TIRE OR SOMETHING WAS STUCK IN THE WHEEL AREA. I LOOKED AND SEARCHED UNDER THE VEHICLE BUT COULD NOT FIND THE CAUSE OF THE NOISE. MY FIANCEE, SISTER AND FRIEND WERE IN THE VEHICLE AND COULD NOT FIGURE OUT WAS WRONG. WE WERE QUITE SCARED AND DID NOT KNOW WHAT WAS WRONG. FOR THREE DAYS MY CAR MADE THE SAME UNTIL MY MECHANIC WAS AVAILABLE ON MONDAY, DECEMBER 29TH. THE NOISE WAS COMING FROM A BUSTED BALL JOINT/BEARING. IT WAS VERY NEAR OFF COLLAPSING THE WHEEL AND FRONT END. WHAT STUCK IN MY MIND WAS THE MECHANIC AT THE TIME SAID, THAT I WAS EXTREMELY FORTUNATE THAT I BROUGHT MY CAR IN WHEN I DID BECAUSE THE \"WHOLE AXLE COULD HAVE BROKEN AND FALLEN OFF.\" I WAS QUITE SCARED AND RELIEVED, OBVIOUSLY. WELL, ALMOST $600 LATER AND I FIND OUT THAT THIS ALL COULC HAVE BEEN AVERTED BY DODGE NOTIFYING CAR OWNERS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061299,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/04/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING THE TIRES FELT AS THOUGH THEY WERE GOING TO SEPARATE FROM VEHICLE. AFTER DEALERSHIP INSPECTED THE VEHICLE THEY DETERMINED THAT BALL JOINTS FAILED. CONSUMER IMMEDIATELY PARKED VEHICLE UNTIL SOME REPAIRS WERE MADE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060368,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2004","dateComplaintFiled":"03/04/2004","vin":"1B4HS28Z6YF","components":"SUSPENSION","summary":"I HAVE A 2000 DODGE DURANGO AND I AM HAVING AN ANNOYING SQUEAKING SOUND FROM THE FRONT END AND THOUGHT IT WAS MY SHOCKS, SO I HAD NEW SHOCKS INSTALLED AND IT DIDN'T FIX THE PROBLEM. I HEARD ON THE NEWS WHERE ALOT OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND THAT IT HAS TO DO WITH THE BALL JOINTS GOING BAD. I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS REPAIRED DUE TO APPARENTLY THERE IS A DEFECT OR THERE WOULDN'T BE SO MANY PEOPLE HAVING THE SAME PROBLEM.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061321,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2004","dateComplaintFiled":"03/04/2004","vin":"","components":"SUSPENSION","summary":"DEALERSHIP INFORMED CONSUMER THAT FRONT UPPER BALL JOINTS WERE WORN OUT. CONSUMER WAS NOT HAVING ANY PROBLEMS AT THIS TIME. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061342,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/04/2004","vin":"1B4HS28Z3YF","components":"SUSPENSION","summary":"WHEN DRIVING OVER BUMPS A SQUEAKING NOISE WAS HEARD COMING FROM THE FRONT END OF VEHICLE. CONSUMER SUSPECTED THE PROBLEM RELATED TO BALL JOINTS, BASED ON A TV REPORT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061358,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2004","dateComplaintFiled":"03/04/2004","vin":"1B4HS28N8YF","components":"STEERING","summary":"WHILE DRIVING THERE WAS SEVERE VIBRATION IN THE FRONT END OF THE VEHICLE, DEALERSHIP HAS INSPECTED SEVERAL TIMES AND STATED NOTHING WRONG WITH THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061359,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2004","dateComplaintFiled":"03/04/2004","vin":"1B4HS28N0YF","components":"SUSPENSION","summary":"CONSUMER WILL PROVIDE INFORMATION ON THE BALL JOINTS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060417,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":2,"dateOfIncident":"05/13/2002","dateComplaintFiled":"03/04/2004","vin":"","components":"STEERING","summary":"DISCOVERED INFORMATION ABOUT DEFECT ON THE 2000 DURRANGO FROM THE MEDIA THIS MORNING 3/4/2004 CLOSE FRIEND CONSIDERED FAMILY WAS KILLED IN A HEAD ON COLLISION ON HIGHWAY 156 IN MAY OF 2002. ENTIRE FAMILY STILL TO DAY WAS WONDERING WHAT HAPPENED TO MAKE HIS VEHICLE GO INTO ANOTHER LANE WHICH CAUSE THE CRASH AT 3:00PM. AUTOPSY REPORT NO DRUGS, NO ALCOHOL, NO PHYSICAL EVIDENCE OF A HEART ATTACK OR STROCK. IT'S BEEN BOTHERING US FROM THAT DAY AS TO WHAT HAPPENED. ON THE PICTURE OF THE VEHICLE FRONT PAGE OF THE HOLLISTER PAPER THE DURRANGO HE WAS DRIVING IT'S CLEAR AS DAY THAT THE WHEEL ON THE DRIVER SIDE IS BENT AND COULD HAVE SNAP CAUSING THE FATAL HEAD ON ACCIDENT THAT NOT ONLY KILLED LEONARDO MARQUEZ UPON IMPACT BUT ALSO KILLED THE WOMEN DRIVER OF THE OTHER VEHICLE UPON IMPACT. THE ARTICLE IS ON THE FRONT PAGE OF THE FREE LANCE LOCAL PAPER HOLLISTER CALIFORNIA TUEDAY MAY 14TH 2002 VOL 129 ISSUE 149. THIS STEERING DEFECT INFORMATION WAS NEVER KNOWN BY MYSELF OR THE FAMILY UNTIL DISCOVERED ON KPIX CHANNEL 5 NEWS 3/4/2004 WHICH LEAD ME TO THIS WEB SITE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060420,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2003","dateComplaintFiled":"03/04/2004","vin":"1B4HS28N0YF","components":"SUSPENSION,POWER TRAIN","summary":"2000 DODGE DURANGO. BOTH FRONT BALL JOINTS AND RIGHT FRONT WHEEL BEARING AND U JOINT HAVE ALL HAD TO BE REPLACED. THIS IS OWNED BY OUR BUSINESS, MYERS INSURANCE, INC. MILEAGE WAS 57898 WORK ON U JOINT WAS DONE 11-24-03 AT ROY'S DODGE","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061385,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/04/2004","vin":"","components":"SUSPENSION","summary":"WHEN TURNING THE VEHICLE IN EITHER DIRECTION A NOISE WAS HEARD COMING FROM THE FRONT. VEHICLE WAS TAKEN TO DEALER FIVE TIMES, BUT DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. CONSUMER SUSPECTED THAT BALL JOINTS CAUSED THE NOISE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060436,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2003","dateComplaintFiled":"03/04/2004","vin":"1B4HS28N9YF","components":"SUSPENSION,POWER TRAIN","summary":"AT APPROXIMATELY 55K (5/03) MILES I HAD TO SPEND $1662 FOR WORK ON MY DODGE DURANGO'S DIFFERENTIAL. IT HAS BEEN MY EXPERIENCE THAT THESE TYPES OF PROBLEMS DON'T COME UP UNTIL WAY OVER 100K+ MILES. THEN 11/03 IT WAS MANDATORY THAT I REPLACE ALL 4 BALL JOINTS. THIS ALSO DOESN'T SEEM RIGHT SINCE THE CAR ONLY HAD APPROXIMATELY 65K MILES ON IT AT THAT TIME. YOU WOULD THINK WHEN YOU TAKE YOUR AUTO TO THE DEALER FOR ALL ITS SCHEDULED MAINTENANCE AND HAVING SPENT $35K ON IT NEW, ONE WOULDN'T BE HAVING THESE SORTS OF EXPENSIVE PROBLEMS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061404,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2004","dateComplaintFiled":"03/04/2004","vin":"PLEASE FILL","components":"SUSPENSION","summary":"WHILE DRIVING 60 MPH A BANGING NOISE WAS HEARD COMING FROM THE REAR. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061407,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/04/2004","vin":"","components":"SUSPENSION","summary":"BALL JOINTS WERE REPLACED IN THE PAST TWO WEEKS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061274,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2004","dateComplaintFiled":"03/03/2004","vin":"1B4HR28Z7YF","components":"STEERING,SUSPENSION","summary":"MECHANIC DETERMINED THAT UPPER BALL JOINTS WORE OUT PREMATURELY. ALSO, WHEEL BEARINGS AND THE INNER/OUTER TIE RODS NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061296,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/03/2004","vin":"","components":"SUSPENSION","summary":"CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. CONSUMER WAS GETTING AN OIL CHANGE AND IT WAS DETERMINED THAT BALL JOINTS NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060314,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/22/2003","dateComplaintFiled":"03/03/2004","vin":"1B4HR28Y3YF","components":"ELECTRONIC STABILITY CONTROL","summary":"WE BOUGHT A USED 2000 DURANGO SPORT APPROXIMATELY 5/2002 FROM THE JEEP DEALER IN ONTARIO, CALIFORNIA. THEY SAID IT WOULD HAUL OUR 19 FEET TRAVEL TRAILER. WE HAD SLOOPY STEERING ISSUES. WHEN GOING OVER A BUMP WHILE TRAVELING ON THE FREEWAY THE STEERING WOULD WOBBLE AS IF TO ALMOST LOSE CONTROL. WHEN TRAVELING ON ALL OVER PASSES WITH THE STEERING WHEEL TURNED, IT WILL LOSE TRACTION FOR A SHORT PERIOD CAUSING THE STEERING WHEEL TO TURN BY ITSELF WHICH RESULTS IN ALMOST LOSE CONTROL. WHEN YOU ARE TURNING FREEWAY \"CORNERS\" AT HIGHER SPEEDS IT FEELS TOP HEAVY AS IF YOU COULD ROLL OVER DUE TO INSTABILITY OF SUSPENSION & STEERING. IT MAKES CLICKING NOISES FROM THE REAR END. WE HAVE BOUGHT 2 COMPLETE SETS OF TIRES NEW TIRES AND 3 FRONT END ALIGNMENTS SINCE WE HAVE HAD THIS DURANGO. SEARS SAID THE ALIGNMENT WAS COMPLETED AS BEST AS POSSIBLE, IT WAS ALMOST OUT OF SCOPE AS IT WAS, THE CASTER AND CAMBER BEARLY MEETS THE SPECIFICATIONS. WHILE TOWING OUR WE FLIPPED AND ROLLED OUR 19FT TRAVEL TRAILER OVER, JUST ABOUT A HALF MILE FROM OUR HOME. MY HUSBAND AND 12 YEAR OLD DAUGHTER WERE NOT PHYSICALLY INJURED IN THE ROLL OVER CRASH, BUT HAVE BEEN TRAMATIZED TO THIS DAY. THE TRAILER JACKNIFED AND DISCONNECTED ITSELF OFF THE BALL AND ANTI-SWAY ARMS; RESULTING IN NO DAMAGE TO THE DRANGO. HOWEVER, THE TRAILER AND PERSONAL ITEMS INSIDE WERE A COMPLETE LOSS, NOT TO MENTION THE CRANE AND THE FLATBED TOWING. MY HUSBAND TOOK THIS DURANGO INTO A PRIVATE MECHANIC SHOP FOR AN ESTIMATE OF THE STEERING/SUSPENSION ISSUES AND WAS ADVISED TO HAVE THE RACK & PINION KNUCKLES REPLACED. WE TOOK THE DURANGO INTO MOSS BROTHERS DODGE IN SAN BERNARDINO, CALIFORNIA AND HAD THEM CHECK THE FRONT SUSPENSION AND SPECIFICALLY ASKED THEM TO CHECK THE RACK & PINION KNUCKLES ALL DUE TO STEERING ISSUES AS DESCRIBED ABOVE. THE COST WAS ABOUT $800 FOR REPLACMENT OF HUBS, BREAK MASTER CYLINDER AND FRONT END ALIGNMENT. MOST OF OUR COMPLAINTS STILL EXIST WHILE DRIVING THIS 2000 DURANGO TODAY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060315,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2003","dateComplaintFiled":"03/03/2004","vin":"1B4HS28Z8YF","components":"SUSPENSION","summary":"BALL JOINTS HAVE WORN OUT PREMATURELY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060165,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2003","dateComplaintFiled":"03/02/2004","vin":"1B4HS28Z4YF","components":"SUSPENSION","summary":"I HAD TO REPLACE A BALL JOINT ON A 2000 DODGE DURANGO WITH 23,000 MILES. I HAD TO TAKE IT UPON MY SELF AFTER READING THE ARTICLE IN USA TODAY.I HAVE ALSO CALL DODGE NATIONAL TWICE TO NO AVAIL.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060115,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2004","dateComplaintFiled":"03/01/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"2000 DODGE DURANGO. AT ABOUT 69,000 MILES THE VEHICLE HEATER SUDDENLY WENT COLD AND THE VEHICLE OVERHEATED. I PULLED OVER AND CHECKED UNDER THE HOOD. THE VEHICLE LOST ALL ANTIFREEZE. TOWED IT HOME. THE NEXT DAY FOUND THAT A FREEZE PLUG HAD A HOLE IN IT. AFTER REPAIR, FOUND THAT THE FREEZE PLUG HAD CORROSION AND ACTUALLY RUSTED THROUGH. DEALER SAID IT WAS DUE TO LACK OF MAINTENENCE. IMPOSSIBLE, FREEZE PLUGS ARE NOT MAINTAINED AND COOLLANT HAS A LIFE OF 100,000 MILES. IN ADDITION, A FREEZE PLUG SHOULD BE GALVANIZED/ALUMINIZED TO PREVENT CORROSION. VEHICLE HAS BEEN REPAIRED. HOWEVER, BECAUSE OF THIS PROBLEM, I WONDER IF THIS IS THE REASON THAT OTHERS ARE HAVING VEHICLES BLOW UP. I BELIEVE THAT THE SLUDGE IS THE RESULT OF THE OVERHEATED OIL AND THAT IS WHY THE VEHICLES ARE BLOWING UP. NOT BECAUSE OF LACK OF OIL CHANGES. AFTER THIS PROBLEM, I HAVE FOUND THAT MY ENGINE IDLES SLIGHTLY ROUGH. THIS SEEMS LIKE A GOOD INDICATOR OF BLOWN SEALS CAUSING OIL LEAKAGE AND OF OVERLY HEATED OIL CREATING SLUDGE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10060060,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2004","dateComplaintFiled":"02/29/2004","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"WHILE CHANGING LANES AT NORMAL DRIVING SPEED, VEHICLE LUNGED TOWARDS THE SHOULDER OF THE ROAD AND NEARLY WENT OUT OF CONTROL. UPON EXAMINATION OF THE FRONT SUSPENSION, EXCESSIVELY WORN UPPER BALLS JOINTS WERE DETERMINED TO BE THE CAUSE OF THE PROBLEM. VEHICLE HAS ONLY 46,000 MILES ON IT. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10053504,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2003","dateComplaintFiled":"02/26/2004","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"CONSUMER TOOK VEHICLE INTO THE DEALERSHIP FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE UPPER BALL JOINTS FAILED. *AK *MR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10059031,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2004","dateComplaintFiled":"02/26/2004","vin":"1B4HS28Z0YF","components":"SUSPENSION","summary":"AS I WAS DRIVING, THE WHEEL OF MY 2000 DODGE DURANGO CAME OFF THE CAR AND CAUSED THE CAR TO LOSE CONTROL AND LAND IN A DITCH. MY MECHANIC SAID IT WAS THE UPPER BALL JOINT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10058974,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2004","dateComplaintFiled":"02/25/2004","vin":"1B4HS28N6YF","components":"ENGINE AND ENGINE COOLING","summary":"WHILE COMING HOME FROM VACATION IN VERMONT IN OUR 2000 DODGE DURANGO THE CHECK GAUGE LIGHT CAME ON AND THE OIL PRESSURE LIGHT DROPPED TO 0. WE IMMEDIALTY PULLED OVER AND CHECKED THE OIL AND IT WAS FULL. MY HUSBAND HAD JUST CHANGED THE OIL A WEEK EARLIER. WE STARTED THE CAR AGAIN AND EVERYTHING WENT BACK TO NORMAL FOR A MILE OR TWO WHEN NOW THE OIL PRESSURE WAS JUMPING UP AND DOWN. WE PULLED THE CAR OVER IMMEDIATLY AND CALLED FOR A TOW TRUCK AFTER 2 HOURS IN THE COLD WE HAD THE CAR TOWED TO A DEALER IN VERMONT. WHERE ARE CAR STILL IS. WE WERE TOLD THERE WAS SLUDGE BUILD UP AND THE OIL PUMP NEEDED TO BE REPLACED. THEN AFTER FURTHER REVIEW WE NEED A NEW ENGINE OR THEY COULD PATHC IT TOGETHER WITH NO GUARRENTY WE WILL NOT NEED A NEW ENGINE IN THE FUTURE. I DID SOME INVESTIGATING AND FOUND THIS IS A REOCCURING PROBLEM WITH THIS VEHICLE. DAIMLERCHRYSLER WOULD DO NOTHING FOR US AND BLAMED IT ON NEGLECT. MY HUSBAND DOES REGULAR MAINTENANCE ON THE VEHICLE AND IT IS IN EXCELLENT CONDITION. THIS VEHICLE IS ONLY 3 1/2 YEARS OLD WITH 67,000 MILES. I'M FURIOUS THAT DODGE IS AWARE OF THE PROBLEM AND IS SELLING THIS VEHICLE TO CONSUMERS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10059804,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2004","dateComplaintFiled":"02/25/2004","vin":"1B4HS28N6YF","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE MUST BE REPLACED DUE TO SLUDGE BUILD UP. MANUFACTURER WILL NOT COVER REPAIR EXPENSES. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10059807,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2004","dateComplaintFiled":"02/25/2004","vin":"","components":"TIRES","summary":"WHILE DRIVING 45 MPH REAR PASSENGER'S SIDE TIRE FELL OFF. AS A RESULT, VEHICLE LOST CONTROL AND LANDED IN A DITCH. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10059716,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2004","dateComplaintFiled":"02/24/2004","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING 70 MPH FRONT DRIVER'S SIDE WHEEL BEARING SNAPPED. THIS CAUSED THE WHEEL TO DISCONNECT FROM THE VEHICLE. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP TRIED TO REPAIR WHEEL BEARING ONCE BEFORE , BUT THE PROBLEM RECURRED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10061002,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"02/24/2004","vin":"9999","components":"SUSPENSION,WHEELS","summary":"TOOK VEHICLE TO MECHANIC TO HAVE WHEELS REALIGNED. WHEELS WEREN'T REALIGNED BECAUSE UPPER BALL JOINT WAS SO BAD MECHANIC ADVISED CONSUMER HAVE IT REPLACED. (NAR) *LA *CB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10058782,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2004","dateComplaintFiled":"02/23/2004","vin":"1B4HS28N1YF","components":"SUSPENSION","summary":"WITHOUT WARNING, THE PASSENGER SIDE FRONT WHEEL FELL OFF OF MY 2000 DODGE DURANGO WHILE MAKING A RIGHT TURN AND TRAVELING AT APPROXIMATELY 5 MPH. THE VEHICLE HAS ONLY 40,000 MILES AND THE FAILURE WAS CAUSED BY A SEPARATION OF THE UPPER BALL JOINT. THE FAILURE CAUSED DAMAGE TO THE LOWER BALL JOINT, THE TIE ROD, THE FRONT AXLE, THE BRAKE LINE, THE WHEEL AND THE TIRE. THE INCIDENT OCCURRED WHILE I WAS DRIVING WITH MY 4 YEAR OLD DAUGHTER AND 1 YEAR OLD SON IN THE CAR. WE WERE 1/4 MILE FROM TAKING A RAMP TO THE RIGHT AND ENTERING A 65 MPH EXPRESSWAY. I COULD HAVE LOST ONE OR BOTH OF MY CHILDREN TODAY DUE TO CHRYSLER'S NEGLIGENCE.*AK *NM EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10058784,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2003","dateComplaintFiled":"02/23/2004","vin":"1B4HS28N1YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"AFTER FEELING A HEAVY VIBRATION IN MY BRAKE PEDAL, I TOOK MY 2000 DURANGO IN TO HAVE THE BRAKES INSPECTED. I WAS INFORMED THAT AFTER ONLY 3 YEARS AND 31,000 MILES, THE FRONT ROTORS WERE WARPED BEYOND REPAIR AND NEEDED TO BE REPLACED YET MY BRAKE PADS WERE STILL IN GOOD CONDITION. THE NON-DODGE DEALER MECHANIC NOTED THAT WHILE THIS WAS VERY ATYPICAL OF STANDARD BRAKE WEAR, HE HAD SERVICE NUMEROUS DURANGOS AND DAKOTAS WITH THE SAME PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10058701,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2004","dateComplaintFiled":"02/22/2004","vin":"1B4HS28N4YF","components":"SUSPENSION","summary":"WEARING OF BALL JOINTS IN 2000 DODGE DURANGO. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10058602,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2004","dateComplaintFiled":"02/20/2004","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION ON 2000 DODGE DURANGO WOULD NOT SHIFT FROM 1 TO 2. TOOK TO SHOP AND SECOND GEAR IS COMPLETELY GONE. TRANSMISSION FAIURE AT 50000 MILES.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10048023,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2003","dateComplaintFiled":"02/19/2004","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"WAS MAKING A SHARP TURN CONSUMER NOTICED THAT VEHICLE WAS NOT RIDDING SMOOTHLY. AFTER BEING INSPECTED BY MECHANIC, CONSUMER WAS TOLD THAT THE BALL JOINTS NEEDED REPLACEMENT. *AK *MR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10059257,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2004","dateComplaintFiled":"02/18/2004","vin":"1B4HS28NXYF","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING AT 60 MPH THE CONSUMER NOTICED THAT VEHICLE LOST OIL PRESSURE, WOULD SHAKE, AND STALL. THE VEHICLE WAS TOWED TO THE DEALER, AND THE MECHANIC DETERMINED THAT ENGINE DIED DUE TO POOR MAINTENANCE. *AK THE DEALER NEVER TOOK APART THE MOTOR, ONLY THE FUEL INJECTOR AND SPARK PLUGS. THE VEHICLE WAS IN FOR A CRANK SENSOR REPAIR A WEEK OR TWO BEFORE THE OIL PUMP PROBLEM OCCURRED. *SC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10058426,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2003","dateComplaintFiled":"02/18/2004","vin":"","components":"SUSPENSION","summary":"LEFT FRONT BALL JOINT WORE OUT AT 70,000 MILES. STARTED AT 50,000 MILES. ALOT OF CLUNKING WHEN TURNING.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10057122,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2004","dateComplaintFiled":"02/13/2004","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO 4X4 UPPER RIGHT BALL JOINT SEVERELY WORN, HAD TO REPLACE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051862,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2003","dateComplaintFiled":"02/10/2004","vin":"1B4HS28N9YF","components":"SUSPENSION,ENGINE AND ENGINE COOLING","summary":"THE VEHICLE DRIVER'S SIDE FRONT UPPER CONTROL ARM WAS LOOSE. THE CONSUMER HAD IT REPAIRED ($106.00) AFTER FINDING OUT THAT THERE WAS NO RECALL. *AK THE VEHICLE'S ROCKER ARM FAILED. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10057229,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"02/09/2004","vin":"","components":"SUSPENSION","summary":"E-MAIL FM BARBARA EDENS (RX) REPORTING DEFECTIVE SUSPENSION ON VEHICLE A 2000 DODGE DURANGO SLT/ CONTROL ARMS HAVE BEEN REPLACED THREE TIMES SINCE PURCHASE OF VEHICLE. REQUEST NHTSA RECALL VEHICLE REPLY TO THE AUSTIN, TX OFC DOT #. *PH *MR *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10056796,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2003","dateComplaintFiled":"02/08/2004","vin":"1B4HS28Z9YF","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL","summary":"UPPER AND LOWER BALL JOINTS UNUSUAL WEAR, REPLACED AT 70000 MILES. ALSO DEALER AND OIL CHANGE PLACE SAID SLUDGE IN ENGINE. I REGULARLY CHANGE MY OIL, THE INTAKE MANIFORD GASKET BLEW AND CAUSED ENGINE TO KNOCK AND HAVE SLUDGE. SPEED SENSOR IN REAR AXLE WENT BAD, CAUSING SPEEDOMETER AND ABS SYSTEM FAILURE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10056721,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2004","dateComplaintFiled":"02/07/2004","vin":"","components":"SUSPENSION,EQUIPMENT","summary":"I PREVIOUSLY COMPLAINED ABOUT STEERING PROBLEM WITH 2000 DODGE DURANGO. I PAID NEARLY $2,000.00 IN OCTOBER 2003 TO HAVE PROBLEM FIXED. IT STILL PULLED TO THE LEFT. MECHANIC SAID THAT IT WAS BECAUSE THE TIRES WERE WORN OUT. I JUST BOUGHT NEW TIRES AND THE CAR PULLS TO THE RIGHT REAL BAD. I WENT BACK TO THE TIRE STORE THEY REPLACED THE FRONT LEFT TIRE AND I STILL HAVE PROBLEM. I AM CONCERNED FOR MY AND MY FAMILIES SAFETY. WHEN I GO OVER A BUMP OR TRAIN TRACK OR GROOVE IN THE ROAD MY CAR JUMPS TO THE LEFT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Child Seat","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10057497,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2004","dateComplaintFiled":"02/04/2004","vin":"","components":"SUSPENSION","summary":"CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT UPPER BALL JOINTS FAILED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10056382,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2004","dateComplaintFiled":"02/03/2004","vin":"1B4HS28N2YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"MY WIFE WAS TRAVELLING AT 65 MPH ON A CLEAR DAY, ON DRY PAVEMENT WHEN TRAFFIC REDUCED SPEED AHEAD OF HER. SHE SLOWED BY GRADUALLY APPLYING THE BRAKES. WHILE APPLYING ADDITIONAL BRAKE PEDAL PRESSURE, THE VEHICLE CONTINUED TO SLOW DOWN, BUT NOT AT A RATE SUFFICIENT TO PREVENT A COLLISION. THE 2000 DODGE DURANGO 4X4 IS EQUIPPED WITH ABS, WHICH DID NOT ACTUATE AT ANY TIME WHILE ATTEMPTING TO SLOW. PRIOR TO THE COLLISION, THE BRAKE PEDAL WAS PRESSING AS FIRMLY AS POSSIBLE. THE VEHICLE WAS TAKEN TO A LOCAL DODGE DEALER WHERE THE BRAKES AND ABS WERE CHECKED. THE INITIAL RESPONSE WAS THAT VEHICLES WITH ABS DO NOT STOP THE SAME AS VEHICLES WITHOUT ABS; IF PRESSURE IS GRADUALLY APPLIED, THE ANTI-LOCK FEATURE WILL NOT ACTIVATE. THE BRAKES MUST BE RELEASED AND THEN APPLIED RAPIDLY TO ACTIVATE THE ABS. THE DEALER STATED THAT THE ABS IS OPERATING PROPERLY BUT THE FRONT ROTORS WERE OUT OF ROUND. THE ROTORS WERE CAUSING THE BRAKES TO GRAB, CAUSING THE ABS TO ACTIVATE. THE FRONT BRAKE PADS WERE REPLACED WITH OEM PADS, AND THE FRONT ROTORS WERE RESURFACED. FOLLOWING REPAIRS, MY WIFE AND I TESTED THE VEHICLE TO DETERMINE WHETHER THE INITIAL CONDITION OF FAILURE COULD BE DUPLICATED. DURING THIS TEST, THE ABS WAS ACTIVATED SEVERAL TIMES. IT SHOULD BE NOTED HERE THAT THE ABS HAD NEVER BEEN ACTIVATED IN THE 14 MONTHS OF OWNERSHIP PRIOR TO THIS TEST. I HAD MY WIFE DRIVE THE VEHICLE TO DETERMINE WHETHER, UNDER SIMILAR 'SIMULATED' CONDITIONS, SHE WOULD ACTIVATE THE ABS, UNDER SUFFICIENT BRAKE PEDAL PRESSURE. SHE WAS ABLE TO ACTIVATE THE ABS EACH TIME THE GRADUAL INCREASE IN BRAKE PEDAL PRESSURE WAS APPLIED. WE BELIEVE THERE IS STILL A RELIABILITY QUESTION OF THE ABS ON THE DODGE DURANGO AND THAT THE VEHICLE MAY FAIL TO REDUCE SPEED SUFFICIENTLY TO AVOID A COLLISION UNDER CONDITIONS WHICH SHOULD POSE NO SAFETY CONCERN AND WE ARE QUESTIONING THE SAFETY OF CONTINUING TO DRIVE OUR 2000 DODGE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10056444,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2004","dateComplaintFiled":"02/03/2004","vin":"1B4HS28N2YF","components":"LATCHES/LOCKS/LINKAGES","summary":"AUTOMATIC DOOR LOCK MECHANISM FAILURE. I HAVE HAD TWO AUTO LOCK MECHANISM FAILURES ON MY 2000 DURANGO. I BELIEVE THIS IS AN IMPORTANT SAFETY ISSUE - I CAN NOT OPEN THE DOOR - IN AN EMERGENCY THIS COULD BE CRITICAL.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10056170,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2003","dateComplaintFiled":"01/30/2004","vin":"1B4HR28YXYF","components":"SUSPENSION","summary":"POPPING NOISE FROM FRONT SUSPENSION WHEN TURNING ON AN UNEVEN SURFACE","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10055910,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/27/2004","vin":"1B4HS28N6YF","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING, THE CONSUMER HEARD A LOUD KNOCKING SOUND IN THE FRONT END. THE DRIVER ALSO STATED THE BRAKE PRESSURE WAS NOT NORMAL. THE DRIVER PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER REPLACED THE BALL JOINTS, BEARINGS, ROTORS, KNUCKLES, HUBS AND AXLE. PLEASE DESCRIBE FURTHER. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10054786,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2003","dateComplaintFiled":"01/24/2004","vin":"","components":"SUSPENSION","summary":"UPPER AND LOWER BALL JOINTS PREMATURELY WORN OUT. TRUCK HAD ONLY 40,000 MILES. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10048539,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2003","dateComplaintFiled":"01/23/2004","vin":"1B4HR28Z6YF","components":"SUSPENSION","summary":"WHILE DRIVING AT 40 MPH, THE WHEEL BEARING SNAPPED AND THE PASSENGER FRONT WHEEL CAME OFF. AS A RESULT, THE CONSUMER LOST CONTROL OF THE TRUCK, BUT WAS ABLE TO PULL AROUND A CORNER AND COME TO A COMPLETE STOP, AWAY FROM TRAFFIC. AS A RESULT THIS CAUSED DAMAGE TO OTHER COMPONENTS. *JB WHEN THE PART SNAPPED, THE VEHICLE HIT ANOTHER VEHICLE, THEN A VEHICLE FROM BEHIND HIT THE CONSUMER 'S VEHICLE. *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10055628,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2003","dateComplaintFiled":"01/22/2004","vin":"1B4HR2Z8ZYF","components":"AIR BAGS","summary":"WHILE DRIVING AT 45 MPH AND WITHOUT WARNING VEHICLE IN FRONT OF CONSUMER'S VEHICLE CAME TO A COMPLETE STOP. CAUSING A REAR END COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER HAD VEHICLE TOWED TO THE DEALER. *AK *MR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10054640,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2003","dateComplaintFiled":"01/22/2004","vin":"","components":"SUSPENSION","summary":"DURING A ROUTINE VICHICLE INSPECTION, IT WAS BROUGHT TO MY ATTENTION BY THE MACHANIC THAT THERE WAS EXCESSIVE UPPER BALL JOINT WEAR AND THAT REPLACE MENT OF THE UPPER BALL JOINTS MIGHT BE REQUIRED. THE 2000 DODGE DURANGO HAS APPROXIMATELY 45,000 MILES WHICH IS TOO SOON FOR UPPER BALL JOINTS TO BE WEARING OUT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10054660,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2004","dateComplaintFiled":"01/22/2004","vin":"1B4HS28NXYF","components":"SUSPENSION","summary":"I HAVE A FAMILY OF FIVE AND BOUGHT A DURANGO TO SAFELY TRANSPORT THEM. I AM STARTING TO HEAR THE FRONT SUPENSION CREEKING AND POPPING. BEING NO STRANGER TO AUTOMOBILES I AM SURE IT IS THE BALLJOINTS. I DONT HAVE TO PAY A MECHANIC TO TELL ME THAT. DODGE MUST RECALL THIS IT IS NOT SAFE AND IT WILL HURT THEIR SALES IF THEY DON'T","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10055680,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/22/2004","vin":"1B4HR28Y4YF","components":"SUSPENSION","summary":"FRONT END WAS MAKING NOISE. UPON INSPECTION OF THE VEHICLE BY THE DEALERSHIP THEY DETERMINED THAT THE UPPER BALL JOINTS BROKE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10055555,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2002","dateComplaintFiled":"01/21/2004","vin":"","components":"SUSPENSION","summary":"UPPER BALL JOINTS FAILED AT 17,000 MILES. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10054611,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2004","dateComplaintFiled":"01/21/2004","vin":"","components":"SUSPENSION","summary":"BALL JOINT FAILURE. IT APPEARS THIS IS OF EPIDEMIC PROPORTION AND POTENTIALLY VERY DANGEROUS FOR BOTH THE DRIVER, PASSENGERS, AND OTHER VEHICHLES. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10054617,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/19/2004","dateComplaintFiled":"01/21/2004","vin":"1B4HR28Y5YF","components":"AIR BAGS,SEATS","summary":"MY CHILDREN AND I WERE INVOLVED IN AN AUTO ACCIDENT IN WHICH WE WERE HIT IN THE REAR, AND THEN HIT THE CAR IN FRONT OF US, WHICH ALSO HIT THE CAR IN FRONT OF THEM.OUR 2000 DODGE DURANGO APPEARS TO HAVE FAULTY SAFETY MECHANISMS, AND OTHER HAZARDS, FOR NEITHER AIR BAG DEPLOYED, AND BOTH FRONT SEATS COLLAPSED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10054514,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2004","dateComplaintFiled":"01/20/2004","vin":"1B4HS28N5YF","components":"POWER TRAIN","summary":"TRANSMISSION FAILURE AT 57,000 MILES. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10055448,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2004","dateComplaintFiled":"01/20/2004","vin":"1B4HS28Y6XF","components":"SUSPENSION","summary":"CONSUMER TOOK VEHICLE TO THE DEALER FOR REPLACEMENT OF TIRES, AND MECHANIC NOTICED THAT ALL FOUR TIRES WERE DEFECTIVE AND WORN OUT DUE TO WHEEL ALIGNMENT. ALSO, BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10054446,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2001","dateComplaintFiled":"01/19/2004","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"I HAVE A 2000 DODGE DURANGO AND HAVE HAD TO REPLACE THE UPPER BALL JOINT FOUR TIMES IN THE PAST THREE YEARS. THERE IS A CONSTANT SQUEAKING NOISE WHICH BECOMES LOUDER WHEN HITTING A BUMP OR TURNING THE WHEEL. A DEALERSHIP HAD FIXED IT THE FIRST TIME AND THEN HAD TO REPLACE IT AGAIN ONLY DAYS LATER, STATING THAT IT WAS A DEFECT FROM THE MANUFACTURER. IT HAS BECOME A REPETITIVE PROBLEM, STARTING AT ONLY 20,000 MILES AND CONTINUING ON. * CB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10054461,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2004","dateComplaintFiled":"01/19/2004","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"THE FRONT END SHAKES REAL BAD WHEN THE BRAKE PEDAL IS PRESSED AND WHEN THE VEHICLE REACHES HIGH SPEEDS. THE BALL JOINTS WERE CHECKED AND REPLACED, IT SOLVED THE PROBLEM, NOTICED THE PROBLEM WHEN I PURCHASED THE VEHICLE IN MARCH OF LAST YEAR AND THE DEALER SAID THAT IT NORMAL FOR A DODGE. THE BRAKE PEDAL WAS VERY SENSITIVE AND WHEN IT WAS PRESSED FELT LIKE THE ROTORS WHERE WARPED. *CB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10054343,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2004","dateComplaintFiled":"01/17/2004","vin":"1B4HR28Z8YF","components":"SUSPENSION","summary":"BALL JOINTS ON 2000 DODGE DURANGO WORN OUT AT 47,000 MILES. *CB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10054294,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2003","dateComplaintFiled":"01/16/2004","vin":"1B4HR28Y1YF","components":"SUSPENSION,LATCHES/LOCKS/LINKAGES","summary":"FRONT UPPER BALL JOINT FAILURE DRIVERS SIDE. FRONT POWER DOOR LOCK DRIVERS SIDE. *CB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10068941,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/15/2003","dateComplaintFiled":"01/15/2004","vin":"1B4HS28N2YF","components":"AIR BAGS","summary":"MY WIFE HIT A CONCRETE BARRIER HOUSING A 30 FT. POLE HEAD ON DOING APPROX $9000 DAMAGE. SHE HAD TO BE TAKEN BY PARAMEDICS TO A LOCAL HOSPITAL BEACAUSE HER HEAD HIT & BROKE THE VISOR AND VISOR ARM THEN HIT THE STEERING WHEEL WHEN THE AIRBAGS DID NOT DEPLOY. SHE WAS DRIVING APPROX 15 MPH WHEN THE ACCIDENT OCCURRED. SHE WAS OUT OF WORK A WEEK DUE TO HER INJURIES AND STILL HAS MEDICAL ISSUES. CHRYSLER SENT AN INVESTIGATOR TO CHECK THE SYSTEM WHO STATED IT WAS FINE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10069459,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2003","dateComplaintFiled":"01/15/2004","vin":"1B4HR28ZXYF","components":"POWER TRAIN,VISIBILITY","summary":"TRANSMISSION FAILED TWO WEEKS AFTER PURCHASE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10069536,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2003","dateComplaintFiled":"01/15/2004","vin":"IB4HR28Z2YF","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VISIBILITY,UNKNOWN OR OTHER","summary":"WHEN DRIVING THE SUV, THERE IS A LOUD NOISE THE WHOLE TIME WHEN DRIVING THIS VEHICLE, THE DEALER SAID IT NOT UNDER THE EXTENDED WARRANTY THAT WE PURCHASED, ALSO THE WINDOW IN THE BACK LEFT SIDE WILL NOT LET UP OR DOWN. IT HAS BEEN VERY DIFFICULT I AM ONLY HAD THIS VEHICLE FOR 5 MONTHS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10070615,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2003","dateComplaintFiled":"01/15/2004","vin":"1B4HR28Y0YF","components":"ENGINE AND ENGINE COOLING","summary":"ON 8/7/02 MY OIL PRESSURE SUDDENLY DROPPED TO 0. A DODGE MECHANIC REPLACED THE OIL PUMP, WHICH WAS UNDER WARRANTY SINCE THE VEHICLE HAD ONLY 28,000 MILES ON IT. ON 8/19/03 MY OIL PRESSURE AGAIN SUDDENLY DROPPED TO 0. MY CAR WAS TOWED TO A DODGE DEALERSHIP WHERE AN ASST. SERVICE MGR. TOLD ME I WOULD LIKELY NEED A NEW ENGINE. HE SAID THAT ALTHOUGH HE HAD ONLY SEEN THIS PROBLEM "ONE OTHER TIME" MY EXTENDED WARRANTY MIGHT NOT COVER IT BECAUSE IT WAS CAUSED BY POOR MAINTENANCE. I TOLD HIM THAT I AVERAGED ONLY 10K MILES A YEAR ON MY CAR AND HAD MOST, IF NOT ALL, OF MY OIL CHANGE RECORDS. HIS DEMEANOR TELLS ME THAT THIS WON'T BE COVERED WITHOUT A FIGHT. MY DURANGO HAS 40,600 MILES ON IT. THROUGH THE INTERNET I HAVE LEARNED THAT THERE ARE LITERALLY HUNDREDS OF PEOPLE WHO'VE BEEN STUCK WITH THOUSANDS OF DOLLARS OF UNJUSTIFIED CHARGES BECAUSE OF DODGE'S FAILURE TO ADMIT THAT THE ENGINES OF SOME DURANGOS DEVELOP SLUDGE (APPARENTLY IT'S KNOWN AS A SMOG SLUDGE MOTOR IN TRADE TERMS.) WHEN YOU CHECK THE FOLLOWING WEBSITES YOU'LL IMMEDIATELY SEE THE PATTERN: CONSUMERAFFAIRS.COM, NHTSA.GOV, CARSURVEY.ORG, OR SIMPLY GOOGLE "OIL PRESSURE DURANGO" OR "DURANGO SLUDGE"","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10071114,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2003","dateComplaintFiled":"01/15/2004","vin":"1B4HR28Y8YF","components":"SUSPENSION,VISIBILITY","summary":"FRONT END OF VEHICLE MAKING A CREAKING SOUND. GREENVILLE CHRYSLER DODGE JEEP IN GREENVILLE, TEXAS REPLACED RIGHT LOWER, LEFT UPPER AND LEFT LOWER CONTROL ARMS AND PERFORMED FRONT END ALIGNMENT. TOTAL COST $1492.30.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10071267,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2003","dateComplaintFiled":"01/15/2004","vin":"1B4HS28N9YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE FAILURE AT 60 KM/H REAR ENDED OTHER VEHICLE","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10053091,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2003","dateComplaintFiled":"01/13/2004","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"I WAS NOTIFIED BY CONCERN RELATIVES THAT THEY HAD WATCH ON TV THAT DURANGOS WERE HAVING A PROBLEM WITH THE BALL JOINT. I BROUGHT MY VEHICLE IN TO THE DEALERSHIP FOR THEM TO LOOK AT. THE DEALER SAID I HAD EXACTLY 6 WEEKS OR LESS BEFORE IT WOULD HAVE FAILED. MY DURANGO IS A 2000 WITH 69,000 MILES. IT CARRIES CHILDREN EVERY DAY. WE LIVE IN A RURAL AREA. ALTHOUGH THE ROAD IS PAVED, THE ROAD IS DANGEROUS. BECAUSE OF YOUR NOTIFICATION YOU SAVED US FROM HAVING AN ACCIDENT THAT PROBABLY WE WOULD HAVE NOT SURRIVED BECAUSE OF THE TERRAIN. PLEASE CONTINUE TO NOTIFY PEOPLE. I CALLED UP CHRYSTLER AND FILED A COMPLAINT. THEY TRULY DO NOT FEEL THAT THERE IS A PROBLEM LET ALONE THAT MOST PEOPLE WHO DRIVE DURANGOS CARRIES CHILDREN. I GO IN ON MONDAY, 2 HOURS AWAY TO GET MY VEHICLE FIX AT APPROXIMATELY $500.00. BUT WHAT IS COST WHEN IT COMES TO LIVES. PLEASE CONTINUE THIS RECALL. THANK YOU.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10052932,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2003","dateComplaintFiled":"01/12/2004","vin":"","components":"SUSPENSION","summary":"I HAD TO HAVE THE FRONT BALL JOINTS REPLACED IN MY 2000 DODGE DURANGO BECAUSE IT WAS DIFFICULT TO CONTROL THE STEERING. IT WAS INCREDIBLY LOOSE. WHEN I HAD IT REPAIRED I WAS TOLD THERE WERE 110 SETS OF THESE ON BACK ORDER BECAUSE SO MANY OF THEM HAD TO BE REPLACED. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10052684,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2003","dateComplaintFiled":"01/08/2004","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO 35,000 MILES. DRIVERS FRONT UPPER & LOWER BALL JOINTS HAD TO BE REPLACED. SEVERAL MECHANICS LOOKED AT THEM AND STATED THEY WERE DANGEROUS AND WOULD NOT INSPECT VEHICLE. DODGE DEALERSHIP BRUSHED IT OFF SAYING THEY WERE WITHIN GUIDELINES. WE PAID TO HAVE THEM REPLACED OURSELVES. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10046316,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2003","dateComplaintFiled":"01/07/2004","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"PE 03-032, FRONT SUSPENSION/LOWERBALL JOINT FAILURE: THE LOWER BALL JOINTS WORE OUT PREMATURELY. *AK *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10049963,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2003","dateComplaintFiled":"01/06/2004","vin":"1B4HS28NXYF","components":"SUSPENSION","summary":"CONSUMER STATED BOTH LOWER BALL JOINTS AND THE SWAY BAR NEEDED TO BE REPLACED AND THE WARRANTY EXPIRED. *AK THE CONSUMER HAD JENKINS CHRYSLER TO CHECK THESE ITEMS AT 41000 - 61000 AND THE VEHICLE WAS STILL UNDER WARRANTY. *CB *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10050140,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/06/2004","vin":"1B4HS28N9YF","components":"SUSPENSION","summary":"UPPER BALL JOINTS FAILED AT 53,000 MILES. *AK SOMETIME AFTER THANKSGIVING THE CONSUMER WAS FEELING SOMETHING DIFFERENT WHEN DRIVING THE TRUCK. THE CONSUMER THOUGHT IT WAS THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER ON DEC 1, 2003 AND THE CONSUMER WAS TOLD THAT ALL FOUR OF THE UPPER AND LOWER BALL JOINTS WERE OUT, AND THAT THEY SHOULD BE REPLACED IMMEDIATELY AT A COST OF $800.00. INSTEAD THE CONSUMER WENT SOMEWHERE ELSE TO HAVE REPAIRS. IT TOOK A LITTLE LONGER FOR THE CAR TO BE REPAIRED BECAUSE THE PARTS WEREN'T AVAILABLE. THE TOTAL COST FOR REPAIRS WERE $542.82. *CB *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10052249,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2004","dateComplaintFiled":"01/02/2004","vin":"","components":"SUSPENSION","summary":"CONSUMER TOOK THE VEHICLE INTO THE DEALERSHIP FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THAT THE UPPER BALL JOINTS FAILED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051475,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2003","dateComplaintFiled":"01/01/2004","vin":"1B4HS28N4YF","components":"STEERING","summary":"2000 DODGE DURANGO (41K MILES) STEERING WHEEL LOCKS WHILE DRIVING, BRAKE, AND ELECTRICAL SYSTEM FAILURES. DEALERSHIP HAS OFFERED TO BUY BACK THE CAR FOR $14K. THE CAR WAS BOUGHT 6 MONTHS AGO WITH 32K MILES FOR $23K PLUS A TRADE IN PAYOFF AMOUNT FOR A 2003 TOYOTA RAV4, WHICH IS IN ADDITION TO THE DURANGO PURCHASE PRICE. THE OFFERED AMOUNT IS NOT SUFFICIENT TO REPLACE THE DEFECTIVE CAR WITH A NEW OR USED CAR OF COMPARABLE SIZE/FUNCTIONALITY. THE DEALERSHIP EXPECTS US TO TAKE A LOSS OF $9K IN ADDITION TO PURCHASING ANOTHER CAR.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051357,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2003","dateComplaintFiled":"12/30/2003","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"I HAVE BALL JOINT PROBLEMS ON MY 2000 DODGE DURANGO THAT HAS ONLY A LITTLE OVER 40000 MILES I HAVE READ IN THE MEDIA THAT THIS IS A WIDE SPREAD PROBLEM WITH THE 2000 DURANGO I HOPE YOU CAN HELP ME AND THE OTHERS OF THIS VECHILES.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051381,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2003","dateComplaintFiled":"12/30/2003","vin":"1B4HS28Z9YF","components":"SUSPENSION","summary":"PREMATURE FAILURE OF UPPER BALL JOINT ASSEMBLY ON 2000 DODGE DURANGO","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051232,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2003","dateComplaintFiled":"12/29/2003","vin":"","components":"SUSPENSION","summary":"MY 2000 DODGE DURANGO WAS REJECTED DURING A VA SAFETY INSPECTION DUE TO THE UPPER BALL JOINT PROBLEM THAT IS THE SUBJECT NHTSA INVESTIGATION (ACTION PE03032). THE VEHICLE HAS 38000 MILES. I HAVE BEEN INFORMED BY MY LOCAL DODGE SERVICE DEPARTMENT THAT CHRYSLER IS \"ASSISTING\" IN THE REPAIR COST BY REQUIRING A VARIABLE AMOUNT DEDUCTIBLE TO BE PAID BY THE CONSUMER. THE AMOUNT IS DETERMINED ON A CASE-BY-CASE BASIS AND MYVEHICLE WILL BE EVALUATED WHEN IT GOES IN FOR REPAIR ON 12/30/03. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051252,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2003","dateComplaintFiled":"12/29/2003","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"DURING SAFETY INSPECTION, MECHANIC REPORTED UPPER BALL JOINTS WERE COMPLETELY WORN OUT AND NEEDED REPLACEMENT. THEY WERE SO BAD THAT THEY COULD HAVE FAILED AND CAUSED A SERIOUS ACCIDENT. MILEAGE WAS ONLY 56,800 MILES. POOR DESIGN AS THERE IS NO GREASE CERT TO GREASE THEM PROPERLY. PLEASE INVESTIGATE!!!*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051207,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2003","dateComplaintFiled":"12/28/2003","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"PURCHASED TRUCK ON 1/17/03 - BALL JOINTS WERE REPLACED WHEN PURCHASED, HAD DURANGO INSPECTED ON 12/23/03 LOWER BALL JOINTS FAILED INSPECTION AND NEEDED TO BE REPLACED. THAT MAKES TWICE IN 1 YEAR. BOTH CASES WERE FOR THE LOWER BALL JOINTS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051132,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2003","dateComplaintFiled":"12/26/2003","vin":"","components":"SUSPENSION,SERVICE BRAKES, AIR,FUEL SYSTEM, GASOLINE","summary":"I HAVE HAD MY 2000 DURANGO IN TO THE DEALERSHIP (WHEN IT WAS UNDER WARRANTY) FOR SPONGY, LOOSE, PULSING BRAKING, NOISE FROM THE SUSPENSION, & A CHIRPING/SQUEAKING SOUND (ALTERNATOR LIKE) WHEN IT IS COLD OUTSIDE. THE SUSPENSION NOISE WAS CORRECTED WITH NEW SPACERS IN THE LEAF SPRINGS (WHICH THEY ADMITTED WERE A PROBLEM). I WAS TOLD THAT THE PULSING IN THE BRAKE PEDAL WAS NORMAL FOR THE DURANGO & NOT TO WORRY ABOUT IT. THEY DID A BALANCE & TOLD ME IT TOOK CARE OF THE PROBLEM. IT DIDN'T. THEY COULD NOT \"DUPLICATE\" THE CHIRPING (AFTER 2-3 VISITS) ALTHOUGH IT HAPPENS FOR ME EVERY DAY. NOW WE ARE OUT OF WARRANTY AFTER READING MANY OF THE COMPLAINTS FOR THE SAME PROBLEMS HERE, I'M JUST WAITING FOR SOMETHING TO HAPPEN. WILL MY CHILDREN BE INJURED AS A RESULT? THIS VEHICLE HAS 32K MILES WHICH ARE 99% HIGHWAY IS IN CHERRY CONDTION. I'VE DECIDED TO TAKE IT TO A PRIVATE MECHANIC (NAPA) & PAY FOR HIS OPINION ON THE ROTORS, BALL JOINTS, ARMS, BRAKES, WATER PUMP/ALTERNATOR, ETC. ONCE I'VE PAID FOR HIS OPINION, HOW DO WE GET DODGE TO PAY FOR THE REPAIRS ...SINCE THEY WON'T OWN UP TO ANY OF THE PROBLEMS. IS THERE GOING TO BE A RECALL ON THE ROTOR/BRAKE PROBLEM OR THE BALL JOINT/ARM PROBLEM? MY BRAKES USUALLY LAST AT LEAST 60K MILES & I HAVE NEVER HAD PROBLEMS WITH SUSPENSION ON ANY OF MY NEW CARS. THEN, I'M GETTING RID OF IT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10048180,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2003","dateComplaintFiled":"12/24/2003","vin":"1B4HS28Z0YF","components":"SUSPENSION","summary":"THE RIGHT UPPER BALL JOINT FAILED AT 32,000 MILES.*AK *PH THE VEHICLE COULD NOT RETAIN A FRONT END ALIGNMENT. THE DEALER DETERMINED THAT THE RIGHT UPPER BALL JOINT FAILED AND NEEDED TO BE REPLACED. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10048352,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2003","dateComplaintFiled":"12/24/2003","vin":"1B4H528Z9YF","components":"SUSPENSION","summary":"PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: WHILE THE CONSUMER WAS HAVING A FRONT END ALIGNMENT THE MECHANIC NOTICED THE UPPER BALL JOINTS WERE SHOWING PREMATURE WEAR.*AK *CB *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051041,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2003","dateComplaintFiled":"12/24/2003","vin":"","components":"STEERING","summary":"I OWN A 2000 DURANGO AND HAVE BEEN ADVISED BY MU MECHANIC THAT THE UPPER CONTROL ARMS ARE DANGEROUSLY WORN AND REQUIRE REPLACEMENT. I AM PREPARING TO CONTACT DODGE TO GET PARTS PRICING. IF THIS BECOMES A RECALL HOW DO I PROTECT MY RIGHTS TO BE FULLY REIMBURSED> ALSO, IS THERE ANY BENEFIT TO NHSTA TO SEE THIS VEHICLE PRIOR TO REPAIR?*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051049,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2003","dateComplaintFiled":"12/24/2003","vin":"1B4HS28NXYF","components":"SUSPENSION","summary":"I HAVE A 2000 DODGE DURANGO, 4WD. IT HAS 52,818 MILES. AFTER HEARING A SERIOUS OF POP'S AND CLUNKS FROM THE FRONT END OF MY DURANGO I HAD THE TRUCK CHECKED. THE UPPER DRIVER'S SIDE BALL JOINT HAD FAILED. THE PASSENDGER SIDE BALL JOINT SHOWED WEAR BUT WAS IN SATISFACTORY CONDITON. I BELIEVE THIS BALL JOINT FAILURE HAPPENDED FAR TOO SOON. IN 40 YEARS OF DRIVING I'VE ONLY REPLACED WORN BALL JOINTS ON ONE VEHICLE AND IT HAD OVER 100,000 MILES. AUGUSTA DODGE REPLACED THE WORN BALL JOINT AND COULD NOT ASSURE ME THE REPLACEMENT BALL JOINT WAS ANY DIFFERENT THAN THE FACTORY INSTALLED ONE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10052000,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2003","dateComplaintFiled":"12/23/2003","vin":"1B4HS28N0YF","components":"SUSPENSION","summary":"CONSUMER STATES SHE TOOK HER VEHICLE TO THE DEALER/MECHANIC FOR THE REGULAR MAINTENANCE, AND WAS TOLD THAT THE BALL JOINTS ARE WEARING OUT. SHE STATES SHE WOULD NOT HAVE KNOWN IT, HAD IT NOT BEEN FOR THE MECHANIC. SHE THINKS THIS IS DANGEROUS. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051883,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2003","dateComplaintFiled":"12/22/2003","vin":"","components":"STEERING,SUSPENSION","summary":"DRIVER'S SIDE UPPER BALL JOINT AND THE STEERING SECTOR BROKE. AS A RESULT, CONSUMER LOST CONTROL OF THE VEHICLE. IT THEN JUMPED A CURB AND WENT INTO A DITCH. THIS OCCURRED WHILE THE CONSUMER WAS REVERSING OUT OF THE DRIVEWAY. DEALERSHIP REPLACED BOTH BROKEN PARTS. *AK EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051884,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/22/2003","vin":"","components":"SUSPENSION","summary":"FAX FWD ON BEHALF OF BARBARA EDENS (TX) RE DEFECTIVE SUSPENSION ON A 2000 DODGE DURANGO SLT W/5.9 ENGINE, REQUESTING IMMEDIATE ACTION BY NHTSA RE RECALL INVESTIGATION ON THIS ISSUE.*MR THE CONSUMER STATED THE MANUFACTURER PUT A DODGE DAKOTA V6 ENGINE SUSPENSION ON THE DODGE DURANGO WHEN THEY SHOULD HAVE PUT THE DODGE RAM PICKUP SUSPENSION ON INSTEAD. THE CONTROL ARMS HAD TO BE REPLACED THREE TIMES IN THE THREE YEARS THE CONSUMER OWNED THE VEHICLE. THE MANUFACTURER REALIZED THE ERROR THEY MADE AND IS NOW CORRECTING THE PROBLEM, THE CONSUMER BELIEVED A RECALL SHOULD BE ENFORCED. *CB *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10050698,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2003","dateComplaintFiled":"12/18/2003","vin":"","components":"SUSPENSION","summary":"2000 DODGE DURANGO. UPPER RIGHT BALL JOINT ON UPPER CONTROL ARM FAILED PREMATURELY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10050704,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2003","dateComplaintFiled":"12/18/2003","vin":"","components":"SUSPENSION","summary":"I RECENTLY PRUCHASED A 2000 DODGE DURANGO. I STARTED HEARING A CREEKING SOUND FROM BEHIND THE STEERING COLUMN WHEN TURNING AND GOING OVER BUMPS. I WAS INFORMED BY A MECHANIC OF WEAR IN THE UPPER BALL JOINT. I AM CONCERNED THAT THIS PREMAUTRE WEAR MAY RESULT IN SOME FAILURE AND AN UNEXPECTED COLLAPSE IN THE FRONT END OR WORSE YET WHEEL SEPARATING FROM THE VEHICLE. I AM FOLLOWING THE CURRENT NHTSA INVESTIGATION INTO THIS AND WOULD HOPE SOME RESOLUTION IN THE FORM OF A RECALL WOULD OCCUR BEFORE PERSONAL INJURY OR COST IS INCURRED BY ME OR OTHERS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10049708,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2003","dateComplaintFiled":"12/14/2003","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO R AND L UPPER BALL JOINTS (NHTSA ACTION NUMBER EA03023). MY LOCAL DODGE DEALER, KARMART USA TOLD ME ON DECEMBER 1, I NEED NEW UPPER BALL JOINTS. I HAD TAKEN MY CAR IN TO HAVE DOOR LOCKS FIXED. I DID NOT ASK THEM TO LOOK AT MY BALL JOINTS. THIS IS AN EXPENSIVE REPAIR, THEY ESTIMATE $358.00 FOR THE REPAIR. YOU ARE INVESTIGATING FAILURE OF UPPER BALL JOINTS. WHY DON'T YOU REQUIRE DODGE TO RECALL AND REPAIR THEM? THERE IS OBVIOUSLY A PROBLEM OR THEY WOULD NOT HAVE LOOKED AT MINE WHEN I HAVE NOT BEEN HAVING ANY SYMPTOMS. NOW, THE DEALERSHIP HAS NOTIFIED ME BY MAIL THAT I NEED TO HAVE THE LOOSE R AND L UPPER BALL JOINTS REPAIRED. I AM AFRAID TO DRIVE THIS CAR. ARE MY FRONT WHEELS GOING TO FALL OFF? DO I HAVE TO HAVE FATALITIES TO GET ATTENTION TO THIS MATTER? MY CAR IS PARKED UNTIL I HEAR FROM YOU. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10049670,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2003","dateComplaintFiled":"12/12/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"TRAVELING ON HE INTERSTATE IN MY 2000 DODGE DURANGO WITH 50K MILES ON IT WHEN SUDDEN LOSS OF OIL PRESSURE TO 0. KNOCKING UNDER HOOD. PULLED OVER, TOWED TO MECHANIC SHOP. ENGINE TOTAL LOSS. I HAVE SEEN AND HEARD NUMEROUS SAME PROBLEMS AND FEEL SOMETHING SHOULD BE DONE AND I WILL BE WORKING MY HARDEST ON THAT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10049579,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2003","dateComplaintFiled":"12/11/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE FAILURE ON 2000 DODGE DURANGO DUE TO SLUDGE BUILDUP/FILTER FAILURE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10049609,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"11/30/2003","dateComplaintFiled":"12/11/2003","vin":"1B4HS28N2YF","components":"SERVICE BRAKES, HYDRAULIC,AIR BAGS","summary":"WHEN WE TRIED TO AVOID AN ACCIDENT BY BRAKING, OUR ANTI-LOCK BRAKES LOCKED AND WE WERE UNABLE TO STEER. ALSO, UPON IMPACT AT APPROXIMATELY 40-45 MPH, OUR AIR BAGS DID NOT DEPLOY EVEN THOUGH THE FRONT END OF OUR DODGE DURANGO (2000) WAS COMPLETELY DESTROYED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043978,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2003","dateComplaintFiled":"12/10/2003","vin":"","components":"STEERING,SUSPENSION","summary":"THE LOWER AND UPPER BALL JOINTS AS WELL AS THE ENTIRE RACK AND PINION NEED TO BE REPLACED. *AK *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10047914,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2003","dateComplaintFiled":"12/10/2003","vin":"1B4HR28X5YF","components":"SUSPENSION","summary":"AN INDEPENDENT SHOP REPLACED THE UPPER BALL JOINT AT 36,000 MILES. *AK *SCC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10051727,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2003","dateComplaintFiled":"12/10/2003","vin":"1B4HS28Z7YF","components":"SUSPENSION","summary":"ALL FOUR VEHICLE CONTROL ARMS WERE WORN AND NEEDED TO BE REPLACED. *MR THE CONSUMER WAS CONCERNED ABOUT THE DEALERSHIP USING THE SAME CONTROL ARMS BECAUSE THEY WOULD PROBABLY EXPERIENCE THE SAME WEAR AND TEAR AGAIN. THE CONSUMER SUGGESTED THAT IT MAY BE A DEFECT AND IF SO, HE WANTED TO BE REIMBURSED FOR THE REPLACEMENT PARTS.*CB *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10050239,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/08/2003","vin":"","components":"SUSPENSION","summary":"WHILE VEHICLE WAS UP ON THE LIFT BEING SERVICED RIGHT UPPER BALL JOINT BROKE. WHEN THE BALL JOINT BROKE, IT CAUSED THE PASSENGER'S SIDE REAR TIRE TO HANG OFF THE VEHICLE. *AK EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10050131,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/05/2003","vin":"","components":"SUSPENSION","summary":"THE UPPER BALL JOINTS AND ONE LOWER BALL JOINT WORE OUT, AND DAMAGED THE FRONT TIRES. AN INDEPENDENT MECHANIC REPLACED THE BALL JOINTS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10050148,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/05/2003","vin":"","components":"SUSPENSION","summary":"DURING A SCHEDULED MAINTENANCE APPOINTMENT DEALER FOUND THAT THE UPPER BALL JOINTS PREMATURELY WORE OUT, AND REPLACED THEM. CONSUMER SENT THE FAILED PARTS TO A GOVERNMENT AGENCY FOR REVIEW. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10049262,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2002","dateComplaintFiled":"12/05/2003","vin":"","components":"SUSPENSION","summary":"UPPER BALL JOINT FAILURE AT VERY LOW MILEAGE. LOOKS LIKE THEY ARE BAD AGAIN AT 80,000. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10050019,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2003","dateComplaintFiled":"12/04/2003","vin":"1B4A28N9YS1","components":"SUSPENSION","summary":"WITHOUT WARNING THE FRONT SUSPENSION COLLAPSED. THIS OCCURRED WHILE THE DRIVER WAS DRIVING 25 MPH, CAUSING THE CONSUMER TO LOOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. THE OWNER HAD THE VEHICLE TOWED TO THE DEALER. PLEASE ADD ANY ADDITIONAL INFORMATION. *PH EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10050032,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/04/2003","vin":"1B4HR2843YF","components":"SUSPENSION","summary":"WHILE DRIVING, THE CONSUMER CAN HEAR A POPPING NOISE IN THE FRONT RIGHT PORTION OF THE VEHICLE. THE CONSUMER IS A MECHANIC AND HAS DETERMINED THAT PROBLEM IS THE UPPER BALL JOINTS. THE VEHICLE WAS TAKEN TO THE DEALER WHICH FOUND NO PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10049186,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2003","dateComplaintFiled":"12/04/2003","vin":"","components":"SUSPENSION","summary":"PURCHASED MY DURANGO NEW IN 2000. I DRIVE LESS THAN 12,000 MILES A YEAR AND CURRENTLY I AM AT 31,000 MILES AND MY WARRANTY IS UP. I FIND OUT THAT THE UPPER AND LOWER BALL JOINTS AND CONTROL ARM NEED REPLACING BECAUSE THEY ARE WEARING PREMATURELY. THIS WAS ALL UNDER NORMAL DRIVING CONDITIONS, NO OFF-ROAD OR ERRATIC MANEUVERING. I FEEL THESE PARTS ARE DEFECTIVE AND SHOULD BE COVERED BY DAIMLER. THE BALL JOINTS SHOULD NOT BE REPLACED AT 30,000 MILES. I HAVE NEVER HAD TO REPLACE BALL JOINTS ON ANY OTHER VEHICLES I HAVE OWNED IN THE PAST 19 YEARS. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10049157,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2003","dateComplaintFiled":"12/03/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"CHECK GAUGES LIGHT CAME ON WITH NO WARNING. ALL GAUGES WERE NORMAL. A LOUD RATTLING SOUND WAS FOLLOWED BY THE OIL PRESSURE DROPPING TO ZERO AND THE ENGINE FAILED. VEHICLE HAS BEEN TOWED TO WIESNER DODGE IN ROSENBERG, TEXAS. DEALER CLAIMED SLUDGE IN THE OIL CAUSED THE FAILURE. I HAVE REGULAR DOCUMENTED OIL CHANGE RECEIPTS. PAYMENT OF REPAIR (EST. $6000) IS PENDING MEETING WITH WARRANTY ADJUSTER. HOW CAN OUR FEDERALLY FUNDED AGENCIES IGNORE THE VAST MULTITUDE OF COMPLAINTS ON THIS PROBLEM WITHOUT INVESTIGATING????? *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10040745,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2002","dateComplaintFiled":"12/02/2003","vin":"1B4HR28Z9YF","components":"SUSPENSION","summary":"THE UPPER/LOWER CONTROL ARMS WOULD SQUEAK WHILE IN MOTION. UPON THE INSPECTION OF THE CONTROL ARM(S) BY THE DEALERSHIP, IT WAS DETERMINED THAT THE PARTS WERE BAD AND NEEDED REPLACEMENT. PRIOR TO THIS INCIDENT, THE UPPER CONTROL ARMS WERE REPLACED 3 TIMES DUE TO THE FAILURE. *AK THE CONSUMER FELT THAT THE CONTROL ARMS WOULD LAST LONGER IF THEY WERE ABLE TO BE LUBRICATED AND THAT THE TIRES NEED TO BE REPLACED EVERY 7-10 THOUSAND MILES DUE TO HE CONTROL ARM FAILURE. THE DEALERSHIP DID NOT COMPLETE THE ALIGNMENT WHEN THE CONTROL ARMS WERE REPLACED. *SCC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10046145,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2003","dateComplaintFiled":"12/02/2003","vin":"1B4HR28Y6YF","components":"SUSPENSION","summary":"PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS FAILED PREMATURELY.*AK WHEN VEHICLE WAS SERVICED, CONSUMER WAS ALWAYS TOLD, EVERYTHING WAS O.K. *PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10046371,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/02/2003","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING, THE CONSUMER NOTICED THE FRONT END RUMBLING WHEN TURNING RIGHT OR LEFT. *AK THE CONSUMER REQUESTED THAT DODGE COVER CHARGES. THE FRONT END REMAINED NOISY ALONG WITH A RUBBING SOUND. *SCC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10049839,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2003","dateComplaintFiled":"12/02/2003","vin":"","components":"SUSPENSION","summary":"LEFT SIDE WHEEL VIBRATED, AND SHOOK INSIDE OF THE WHEEL WELL WHILE TRAVELING ON THE HIGHWAY. CONSUMER TOOK VEHICLE TO INDEPENDENT SHOP. MECHANIC REPLACED BOTH UPPER BALL JOINTS AT OWNER EXPENSE OF $800.00.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10049901,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2003","dateComplaintFiled":"12/02/2003","vin":"","components":"SUSPENSION","summary":"CONSUMER STATED BOTH FRONT UPPER BALL JOINTS WERE MAKING NOISE WHILE DRIVING AT ANY SPEED\". VEHICLE WAS TAKEN TO DEALER ON THREE OCCASIONS, BUT NO PARTS WERE AVAILABLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10047711,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2003","dateComplaintFiled":"11/28/2003","vin":"1B4HR28Z3YF","components":"LATCHES/LOCKS/LINKAGES","summary":"POWER LOCKS-I HAVE HAD PROBLEMS WITH THE POWER LOCKS ON MY VEHICLE SINCE I PURCHASED THE VEHICLE. EVERY YEAR SINCE 2000, THE VEHICLE HAS TO BE TAKEN IN BECAUSE THE POWER LOCKS START MAKING A NOISE WHEN THE DOORS LOCK AUTOMATICALLY OR WHEN YOU LOCK THE DOORS USING THE BUTTON. I JUST HAD THE LOCKS FIXED AGAIN ABOUT TWO MONTHS AGO AND NOW THE LOCKS ARE MAKING THE SAME NOISE AGAIN. LUCKILY I HAVE ALL MY SERVICE RECEIPTS AND I AM HOPING THE DEALERSHIP HERE IN ALABAMA WILL FIX MY VEHICLE LOCKS FREE OF CHARGE SINCE IT HAS BEEN AN ONGOING PROBLEM. ZKM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10047689,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2003","dateComplaintFiled":"11/27/2003","vin":"","components":"SUSPENSION","summary":"FRONT BALL JOINTS BEING REPLACED AT 63000 MILES. ONE SIDE WORE OUT THE OTHER SIDE ALMOST AS BAD. NO ACCIDENT, JUST HAD FRONT END NOISE CHECKED BY MECHANIC. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10047356,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2003","dateComplaintFiled":"11/22/2003","vin":"1B4HR28Z91F","components":"SUSPENSION","summary":"2000 DODGE DURANGO. POPPING SOUND COMING FROM SOMEWHERE AROUND THE STEERING COLUMN. HAVE TAKEN IT IN TO DODGE THREE TIMES AND THEY CANNOT \"DUPLICATE\" THE PROBLEM. SOUND OCCURS WHEN STEERING SLIGHTLY TO THE LEFT OR RIGHT. HAVE MENTIONED BALL JOINT ISSUE REPORTED ON THE NEWS AND I'M TOLD THAT CAN'T BE IT. MECHANICS AT DODGE REFUSE TO ADMIT THERE IS A PROBLEM WITH BALL JOINTS. PROBLEM CONTINUES. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10047274,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2003","dateComplaintFiled":"11/20/2003","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"BOTH UPPER BALL JOINTS ARE WORN OUT. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10047866,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2003","dateComplaintFiled":"11/13/2003","vin":"","components":"SUSPENSION","summary":"WHEN DRIVING OVER BUMPS WOULD SHOOK. CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION. MECHANIC NOTICED THAT LEFT UPPER BALL JOINTS WERE WEARING OUT PREMATURELY. HAD THE UPPER BALL JOINTS REPLACED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10046839,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2003","dateComplaintFiled":"11/13/2003","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO HAS BAD BALL JOINTS WITH ONLY 41000 MILES ON IT. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10047880,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/13/2003","vin":"1B4HR28Y2YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN BRAKE PEDAL WAS DEPRESSED WHILE DRIVING AT 30 MPH, ABS BRAKES LOCKED UP, BRAKES FAILED TO STOP VEHICLE, RESULTING IN EXTENDED STOPPING DISTANCE, AND A REAR END COLLISION THE BRAKE SKID MARK WAS 20 FEET LONG. CONSUMER FELT THAT THIS FAILURE WAS THE SAME DEFECT AS STATED IN RECALL 99V341000 CONCERNING REAR BRAKE TUBE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10047910,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2003","dateComplaintFiled":"11/13/2003","vin":"","components":"SUSPENSION","summary":"PE 03-032, FRONT SUSPENSION/BALL JOINT FAILURE: WHILE DRIVING AT ANY SPEED CONSUMER HEARD A NOISE COMING FROM THE FRONT WHEEL. VEHICLE WAS TAKEN TO A REPAIR SHOP, MECHANIC INFORMED THE CONSUMER THAT THE BALL JOINTS WERE WORN OUT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10046896,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2003","dateComplaintFiled":"11/13/2003","vin":"1B4HS28N6YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO...UPPER BALL JOINT WORE OUT AT 38,000 MILES. DEALERSHIP ORIGINALLY REQUESTED $1100.00 TO FIX. CALLED CHRYSLER'S CUSTOMER CARE LINE AND EXPLAINED PROBLEM AND THAT I FEEL I SHOULD NOT HAVE TO PAY FOR THIS REPAIR. THEY AGREED TO PAY FOR THE REPAIR, LESS A $100 DEDUCTIBLE. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030098,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2003","dateComplaintFiled":"11/12/2003","vin":"1B4HR28YXYF","components":"POWER TRAIN","summary":"WHILE PULLING INTO AN INTERSECTION VEHICLE MADE A LOUD CRUNCHING SOUND. CONSUMER PULLED OVER, AND NOTICED THAT DRIVERS SIDE FRONT WHEEL HAD ALMOST COME OFF. *AK THE LEFT FRONT AXLE BROKE. MECHANIC RECOMMENDED REPLACING THE HUB AND BEARING, STEERING KNUCKLE, ABS SENSOR, FRONT BRAKE AND CALIPER PINS. CONSUMER DECLINED AND NOTED THAT THE REPAIR INCLUDED KEEPING THE FAILED PARTS. *PH *NLM EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043954,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2003","dateComplaintFiled":"11/12/2003","vin":"1B4HS28Z8YF","components":"POWER TRAIN","summary":"WHILE DRIVING APPROXIMATELY 15 MPH RIGHT, THE FRONT WHEEL DETACHED FROM THE VEHICLE. THE AXLE BROKE WHICH CAUSED THE WHEEL TO DETACH. *AK THE CONSUMER STATED THAT HE ATTEMPTED TO SLOW DOWN, WENT OVER A SPEED BUMP AND FELT A LOST OF STEERING DUE TO THE FLAT TIRE. *SCC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10045889,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2003","dateComplaintFiled":"11/10/2003","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"I HAD BROUGHT MY 2000 DURANGO INTO MY DEALERSHIP AND I HAD MY BALL JOINTS CHECKED, MY UPPER AND LOWER BALL JOINTS FAILED IN ADDITION TO MY FRONT TIRES BEING DAMAGED AS A RESULT. I WAS TOLD BY THE CHRYSLER DEALER THAT THEY COULD NOT FIX IT, THERE WERE 40,000 MILES ON THE VEHICLE. I ALSO SPOKE TO THE DISTRICT SERVICE MANAGER AND HE SAID THERE WAS NOTHING THEY COULD DO TO HELP PAY FOR THE REPAIRS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10045884,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2003","dateComplaintFiled":"11/10/2003","vin":"1B4HS28Z7YF","components":"SUSPENSION","summary":"IN MARCH OF 2003 I TOOK MY 2000 DODGE DURANGO INTO GOODYEAR TO HAVE NEW TIRES PUT ON AND ALIGNMENT DONE. I WAS TOLD THAT ALIGNMENT COULD NOT BE DONE BECAUSE ALL FOUR CONTROL ARMS WERE WORN AND NEEDED TO BE REPLACED AND THE COST WOULD BE $2000. I THEN TOOK THE DURANGO TO MARSHALL MOTORS IN SALINA, KS, WHO IS THE DODGE DEALER FOR AN ALIGNMENT AND THEY SAID THE UPPER LEFT CONTROL ARM WAS BEYOND TOLERANCE AND MUST BE REPLACED AND ADVISED THE OTHER CONTROL ARMS WERE BEGINNING TO SHOW WEAR AND SHOULD BE REPLACED IN THE NEAR FUTURE. I HAD THE UPPER LEFT CONTROL ARM REPLACED AT THE COST OF $435.05 ON MARCH 25, 2003. IF THE PRESENT CONTROL ARE REPLACED WILL THE REPLACEMENT PARTS BE A REVISED PART OR WILL IT BE REPLACED WITH THE SAME FAULTY PART THAT WAS ORIGINALLY ON THE VEHICLE WHEN MANUFACTURED? ALSO, HAS THIS PART BEEN PERFECTED SO THE DANGER OF THIS HAPPENING AGAIN, AS OCCURRED ON THE ORIGINAL EQUIPMENT? IF REPLACEMENT OF FAULTY PARTS IS DONE AND THERE SHOULD BE A RECALL ON THE DODGE DURANGO, WILL I BE REIMBURSED FOR THE EXPENSES THAT I'VE INCURRED IN ORDER TO MAKE THIS VEHICLE SAFE? THANK YOU. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10045810,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2003","dateComplaintFiled":"11/09/2003","vin":"1B4HS28Z7YF","components":"SUSPENSION","summary":"PURCHASED 2000 DURANGO W/70K MILES IN 5/01. COMPALINED ABOUT FRONT END SEVERAL TIMES, ROUGHNESS. ALSO TRANSMISSION NOT SHIFTING. AFTER A FEW WARRANTY REPAIRS AND SEVERAL COSTLY REPAIRS, TORQUE CONVERTER BRAKES WHEEL BEARINGS BRAKES AGAIN, THE VEHICLE WAS OUT OF WARRANTY AND THEY IMMEDIATELY SAID I NEED CONTROL ARMS AND UPPER AND LOWER BALL JOUINTS. I CANT AFFORD TO REPLACE THEM AT THIS POINT, I AM WAITING FOR THEM TO GO OUT WHILE I AM DRIVING DOWN THE FREEWAY. THIS CAR HAS HAD NUMEROUS PROBBLEMS. DOOR LOCK ACTUATORS, AC, HEATER,FUEL PUMP, WATER PUMP, STARTER COILS, THE LITTLE STUFF WAS ALWAYS FIXED UNDER WARRANTY AFTER AN ARGUMENT , NOW I AM READING ABOUT ALL THESE OTHER COMPLAINTS FROM PEOPLE WITH THE SAME PROBLEMS...THOUGHT YOU WOULD LIKE TO KNOW ABOUT ANOTHER PARTY W/ THE SAME PROBLEMS, SHOULD I SEND YOU THE RECEIPTS AND THERE NOTES FOR STUFF WEARING OUT?IS THERE YET A RECALL ON THESE BALL JOINTS AND BEARINGS SO MAYBE THEY WILL GET FIXED BEFORE I END UP IN A CRASH?*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10045748,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2003","dateComplaintFiled":"11/08/2003","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"FAILURE OF A UPPER BALL JOINT AND FEAR OF SEPARATION ON A 2000 DODGE DURANGO WITH 55743 MILES, ALSO FAILUREOF LOWER BALL JOINT AND FEAR OF SEPARATION. BOTH RESULTING IN POSSIBLE PERSONAL INJURY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10040153,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"11/06/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"2000 DODGE DURANGO EXPERIENCED SLUDGE IN VEHICLE'S ENGINE.*MR THE OIL PRESSURE SUDDENLY DROPPED. THIS OCCURRED TWICE AND THE CONSUMER HAD A NEW OIL PUMP PUT IN. AFTER THE SECOND TIME, A SERVICEMAN ADVISED THE CONSUMER THE ENGINE NEEDED TO BE REPLACED. THE CONSUMER WOULD LIKE DODGE TO REPLACE HER VEHICLE. *PH *JB *CB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10038398,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2003","dateComplaintFiled":"11/05/2003","vin":"1B4HS28N1YF","components":"SUSPENSION","summary":"WHILE DRIVING 55 MPH ,THE LOWER BALL JOINT SNAPPED. AS A RESULT THE FRONT PASSENGER SIDE WHEEL HAD COME OFF AND THE CONSUMER LOST CONTROL OF THE VEHICLE. THE CONSUMER WAS FORCED TO PULL TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE AUTOBODY BUT THE PROBLEM HAS NOT BEEN RESOLVED. *AK CHRYSLER HAD NOT CONTACTED THE CONSUMER AT THIS POINT. *SCC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10040646,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/05/2003","vin":"","components":"SUSPENSION","summary":"WHEN THE VEHICLE HIT A BUMP IT JERKED OUT OF CONTROL. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO INDICATED THAT THE FRONT END NEEDED TO BE REPLACED. *NLM THE CONSUMER STATED THE VEHICLE PULLED TO THE LEFT AND THE RIGHT. THE VEHICLE HAS WORN OUT THREE TIRES WITHIN THE LAST 14 MONTHS. *JB *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10046313,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2003","dateComplaintFiled":"11/04/2003","vin":"","components":"SUSPENSION","summary":"PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS WORE OUT PREMATURELY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10045465,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2003","dateComplaintFiled":"11/04/2003","vin":"","components":"SUSPENSION","summary":"UPPER AND LOWER BALL JOINST FAILED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10046253,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2003","dateComplaintFiled":"11/03/2003","vin":"","components":"WHEELS","summary":"WHILE DRIVING 65 MPH AND WITHOUT WARNING FRONT PASSENGER WHEEL FELL OFF. THE DRIVER WAS ABLE TO PULL OVER TO THE SHOULDER. VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. THE MECHANIC RECOMMENDED THAT THE WHEEL BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10045342,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2003","dateComplaintFiled":"11/03/2003","vin":"","components":"SUSPENSION","summary":"2000 DODGE DURANGO, HAD VEHICLE IN SHOP NUMEROUS TIMES TRYING TO TRACK DOWN A NOISE IN THE FRONT END WHICH WAS BECOMING INCREASINGLY WORSE. ON THIS DATE FOUND THE BALL JOINT WAS IN DANGEROUSLY BAD SHAPE AND WAS REPLACED. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10045238,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2003","dateComplaintFiled":"11/01/2003","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"I OWN A 2000 DODGE DURANGO WITH JUST 42,000 MILES ON IT AND THE UPPER BALL JOINTS ARE SHOT ALREADY! I HAVE READ MANY MORE COMPLAINTS OF THE SAME PROBLEM. RECALL!!!! *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10046143,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/31/2003","vin":"1B4HR28Y3YF","components":"SUSPENSION","summary":"WHILE DRIVING AT 45 MPH OR HIGHER VEHICLE SHIMMIED AND MADE NOISE. AN INDEPENDENT MECHANIC DETERMINED THAT THE UPPER BALL JOINTS WERE WORN OUT, AND THEY WERE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10046149,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/31/2003","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"WHILE DRIVING OVER A BUMP ON THE ROAD AT ABOUT 30 MPH VEHICLE MADE A SQUEAKING NOISE. CONSUMER SUSPECTED THAT THE UPPER BALL JOINTS WERE WORN OUT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10045228,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2002","dateComplaintFiled":"10/31/2003","vin":"1B4HS28N7YF","components":"STEERING,SUSPENSION","summary":"HAD TO REPLACE RACK AND PINION POWER STEERING UNIT ON 2000 DODGE DURANGO WHEN VEHICLE ONLY HAD 48,800 MILES, ALSO, HAD TO REPLACE UPPER BALL JOINTS, WAS HARD TO KEEP VEHICLE ON THE ROAD WHEN HITTING ANY BUMPS. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10046087,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2002","dateComplaintFiled":"10/30/2003","vin":"1B4HS28Z1YF","components":"SUSPENSION","summary":"WHILE DRIVING 5 MPH AND TURNING LEFT INTO A PARKING SPACE DRIVER'S SIDE FRONT WHEEL SEPARATED FROM THE SUSPENSION. DEALER STATED THAT BALL JOINTS SEPARATED. THERE WAS NO INJURIES. *AK EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10045092,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":5,"numberOfDeaths":3,"dateOfIncident":"09/27/2003","dateComplaintFiled":"10/30/2003","vin":"1B4HS28N9YF","components":"WHEELS","summary":"WHILE DRIVING IN A 2000 DODGE DURANGO THE LEFT FRONT WHEEL FELL OFF CAUSING THE VEHICLE TO ROLL NUMEROUS TIMES. THREE PEOPLE DIED AS A RESULT OF THIS ACCIDENT. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10045121,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2003","dateComplaintFiled":"10/30/2003","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"PREMATURE REPLACEMENT REQUIRED FOR 2000 DODGE DURANGO UPPER AND LOWER BALL JOINTS (50,000 MILES). *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10045132,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2003","dateComplaintFiled":"10/30/2003","vin":"1B4HS28N4YF","components":"SUSPENSION","summary":"I WAS TOLD IN MAY 2003 THAT MY 2000 DODGE DURANGO NEEDED UPPER BALL JOINTS REPLACED. I THEN TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY TOLD ME THE SAME THING. THEY TOLD ME THEY COULDN'T GET THE REPLACEMENT PARTS FOR AT LEAST A MONTH. WHEN I TOOK THE DURANGO TO THEM IN JULY, THEY THEN TOLD ME I NEED THE CONTROL ARMS REPLACED AS WELL. I WAS VERY UPSET BECAUSE MY VEHICLE ONLY HAD 41,799 MILES ON IT. I RESEARCHED THIS AND FOUND THAT BALL JOINTS SHOULD LAST AT LEAST 100,000 MILES. I EXPRESSED MY ANGER TOWARD THE DEALERSHIP AND THE MANAGER THEN TOLD ME I WOULDN'T HAVE TO PAY FOR THE CONTROL ARM, THAT CHRYSLER WOULD EAT THAT COST FOR ME. AT THAT POINT I HAD NO CHOICE BUT TO HAVE THE WORK DONE, FOR FEAR THAT I MIGHT GET INTO AN ACCIDENT. I SPENT 2 1/2 LONG MONTHS TRYING TO RESOLVE THIS ISSUE AND SPENT $490.00 TO REPLACE THE BALL JOINTS. I HOPE THIS REACHES YOU AND YOU CAN GET THIS RESOLVED FOR EVERYONE INVOLVED WITH THESE SIMILAR PROBLEMS. THANK YOU. ELAINA DOW. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10044946,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/29/2003","vin":"","components":"STEERING,SUSPENSION","summary":"WHEN DRIVING OVER SEVERAL BUMPS IN THE ROAD STEERING BECOMES DIFFICULT. WHEN THIS OCCURS, A SQUEAKING NOISE IS HEARD FROM THE FRONT END. AS A RESULT, CONSUMER HAS DIFFICULTLY CONTROLLING THE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10044993,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2003","dateComplaintFiled":"10/29/2003","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING 15 MPH CONSUMER HEARD A LOUD POPPING NOISE. THE CONSUMER PULLED OVER TO CHECK, AND SAW THAT FRONT BALL JOINTS BROKE. *AK EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043883,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2003","dateComplaintFiled":"10/29/2003","vin":"","components":"SUSPENSION","summary":"IT ALL STARTED WITH A SQUEEZING NOISE IN THE FRONT END, ONE DAY THE FRONT RIGHT END BALL JOINT COLLAPSED AND CAUSED THE FRONT RIGHT WHEEL TO COMPLETELY FOLD UNDERNEATH ITSELF AND CAUSED THE FRONT END TO COLLAPSE. THERE WAS ROUGHLY MILES ON THE VEHICLE AND IN VERY GOOD CONDITION. LUCKILY I WAS SIMPLY PULLING OUT OF MY DRIVEWAY AND NOT DRIVING DOWN THE HIGHWAY. NO ONE WAS HURT, BUT THE POTENTIAL FOR INJURY WAS ASTRONOMICAL. *LA EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043888,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2003","dateComplaintFiled":"10/29/2003","vin":"1B4HR28Y2YF","components":"SERVICE BRAKES, AIR","summary":"I WAS TRAVELING ABOUT 35 MILE PER HOUR ON A SUNNY DAY, DRY PAVEMENT, TEMPERATURE WAS ABOUT 78 DEGREES. A CAR ABOUT 30 FEET IN FRONT OF ME HAD STOP TO TURN. I APPLIED MY BRAKES AND THEY SEEM TO GRAB AND LOCK AND MY CAR WOULD NOT STOP. AT THAT POINT I WAS APPROXIMATELY 20 OR SO FEET FROM THE CAR IN FRONT OF ME I HIT THE BRAKES AGAIN, FELT THE CAR SURGE FORWARD AND THEN THE BRAKES TOTALLY TOTALLY LOCKED UP AND I HIT THE CAR IN FRONT OF ME. DURING THIS TIME THE BRAKES MADE A LOUD CLUCKING NOISE AND WAS SQUEALING EXTREMELY LOUD. THE POLICE RECORD SHOWS 20 FEET OF SKID MARKS. THIS WAS SCARIEST EXPERIENCE I HAVE HAD IN MY LIFE KNOWING THAT MY DAUGHTER WAS IN THE CAR WITH ME AND MY BRAKES WOULD NOT STOP, EVENTHOUGH I HAD PLENTY OF TIME TO STOP. I HAVE HAD MY 2000 DODGE DURANGO FOR ALMOST 3 1/2 YEARS, DURING THAT TIME I HAVE HAD THE BRAKES AND REPLACED AND LESS THAN 3 MONTHS AGO THE DRUM AND ROTORS REPLACED. I AM DEFINITELY A MAINTENANCE KIND OF PERSON WHEN IT COMES TO MY TRUCK. THERE HAVE BEEN ABOUT 3 OCCASSIONS IN THE LAST 3 1/2 YEARS WHEN I FELT LIKE MY BRAKES WERE ABOUT TO GIVE. THE FIRST TWO RESULTED IN SERVICE WORK ON MY BRAKES. THE FINAL ONE AS YOU CAN SEE RESULTED IN AN ACCIDENT. I HAVE CONTACTED MY INSURANCE COMPANY NOTIFYING THEM THAT OTHER 2000 DODGE DURANGO DRIVERS HAVE EXPERIENCED THE SAME PROBLEMS. MY CAR IS CURRENTLY IN THE SHOP AND MY INSURANCE COMPANY IS GOING TO HAVE A BRAKE SPECIALIST EXAMINE MY BRAKE SYSTEM. THE DODGE COMPANY REALLY NEEDS TO LOOK AT WHAT THIS ISSUE WITH THE BRAKES IN THE 2000 DODGE DURANGO SINCE THIS DEFINITELY DOES NOT APPEAR TO BE AN ISOLATED INCIDENT. I AM KNOW CONSIDERING TRADING IN MY DURANGO AS SOON AS I CAN GET THE FUNDS TO PUT DOWN ON ANOTHER VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043892,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2003","dateComplaintFiled":"10/29/2003","vin":"1B4HS28N7YF","components":"STEERING","summary":"TOOK VEHICLE TO DEALER FOR A NOISE IN THE STEERING - DEALER HAD TO REPLACE THE RACK & PINION BECAUSE THE LEFT TIE ROD END WAS BAD - IT ONLY HAD 34,305 MILES ON IT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10045036,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/29/2003","vin":"1FAFP52U1WG","components":"SUSPENSION","summary":"WHEN GOING OVER A BUMP IN THE ROAD VEHICLE VEERS TO THE RIGHT. TOOK VEHICLE TO DEALER, AND DEALER REPLACED THE UPPER BALL JOINTS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043896,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2003","dateComplaintFiled":"10/29/2003","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"LEFT UPPER BALL JOINT HAD TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043712,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2003","dateComplaintFiled":"10/28/2003","vin":"","components":"POWER TRAIN","summary":"I HAVE A 200 DODGE DURANGO 2 WHEEL DRIVE WITH 54000 MILES AND MY FAMILY WERE AT A STOP LIGHT IN JOPLIN MO, I WENT TO TAKE OFF AND BEFORE I WENT 3 INCHES THE DRIVESHAFT STARTED HITTING THE BOTTOM OF THE TRUCK AND GROUND. I STOPPED ENGINE AND GOT OUT TO SEE WHAT HAPPENED THINKING A UJOINT BROKE, NO CHANCE, THE PINNION BROKE IN HALF. UPON CLOSER INVESTIGATION YOU COULD SEE WHAT APPEARS TO BE A BUBBLE IN THE CENTER OF PINNION SHAFT WHERE IT WASNT CAST PROPERLY WEAKENING UNTIL IT BROKE. AFTER IT BROKE THE TRUCK WOULDNT MOVE FORWARD ( LOCKED UP ) JUST PUSHABLE BACKWARDS .IF I WAS GOING DOWN THE ROAD 65 MPH AND IT BROKE IT COULD OF KILLED US ALL NOT TO MENTION A 7 MTH OLD DAUGHTER STUCK THERE FOR 4.5 HRS AND NOW SICK. IM A ASE MASTER CERTIFIED TECH WITH OVER 27 YRS EXPERIENCE. THIS IS THE LAST DODGE ILL BUY AND ILL NEVER RECOMEND ANYONE ELSE TO BUY DODGE EITHER. AFTER THE NEW REAREND GETS IN IT IM TRADING IT OFF FOR A CHEVROLET. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043721,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2003","dateComplaintFiled":"10/28/2003","vin":"1B4HR28YXYF","components":"SUSPENSION","summary":"UPPER BALL JOINT FAILURE - UNDER 48,000 MILES...I WAS LUCKY, IN A WAY, MY TIRES WORE OUT AND WHEN I HAD THEM CHANGED I WAS TOLD THAT THE UPPER BALL JOINTS WERE READY TO BREAK. I CALLED THE DODGE DEALERSHIP AND ORDERED THE NEW ONES. I HAVE BEEN WAITING SIX WEEKS TO GET THEM IN. THEY STILL HAVE NOT CALLED ME BACK.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043727,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2003","dateComplaintFiled":"10/28/2003","vin":"1B4HS28N6YF","components":"POWER TRAIN","summary":"2000 - DODGE DURANGO - W/ 57,364 MILES REQUIRED UPPER BALL JOINT (L) REPAIR OF $126,65. REAR UNIVERSAL JOINT AXLE AND BAN BUSHINGS $194.26. HE VEHICLE RUMBLED AND VIBRATED SIMILIAR TO DRIVING ON A WASHBOARD. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043731,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2000","dateComplaintFiled":"10/28/2003","vin":"1B4HR28Y9YF","components":"SUSPENSION","summary":"NO WRECK - FIRST, COMPLAINED TO DODGE DEALERSHIP AND THEY REPLACED A \"BELT\" SAYING THAT'S WHAT IT WAS IN 2000 AFTER 22397 MILES, THEN I COULDN'T TAKE THE SQUEEKING ANY MORE IN 2001 AND HAD THE WHOLE UPPER CONTROL ARM ASSEMBLY REPLACED BY A LOCAL MECHANIC AT 41306 SINCE IT WAS OUT OF WARRANTY BY THEN. THIS MECHANIC WAS SHOCKED THAT THIS VEHICLE HAD TO HAVE THIS REPLACED, BUT FOUND IT WAS THE SOURCE OF MY \"SQUEEK\". CONTINUAL SQUEEK FROM ABOUT 17000 MILES UP TO WHEN FIXED AT 41306 MILES. SEEMS, IT'S STARTING TO DO IT AGAIN SOMEWHAT (NOT LIKE ORIGINAL PROBLEM THOUGH). NOW, NO ONE WILL WANT TO PURCHASE THIS VEHICLE AS A USED CAR, PLUS THE TRADE-IN VALUE WILL DROP DRAMATICALLY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043733,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2002","dateComplaintFiled":"10/28/2003","vin":"1B4HR28ZXYF","components":"SUSPENSION","summary":"UPPER BALL JOINT FAILURE, REPLACED UPPER BALL JOINT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043748,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2003","dateComplaintFiled":"10/28/2003","vin":"1B4HS28Z9YF","components":"STEERING,ELECTRICAL SYSTEM,SEAT BELTS","summary":"I BOUGHT A NEW DODGE DURANGO IN 2000 AND DESPITE TAKING GOOD CARE OF IT I HAVE HAD SEVERAL PROBLEMS. THE FIRST PROBLEM WERE THE SAFTY BELTS COMING UNCLIPPED FOR NO REASON AND THEN STICKING OPEN SO THEY COULDN'T BE RECLIPPED. THE MIDDLE SEATS THE MIDDLE SEATS TO NOT ALWAYS LATCH COMPLETELY DOWN AFTER BEING FOLDED UP, THE HEADLIGHT SWITCH IN THE STEERING COLUMN HAS A SHORT IN IT CAUSING THE HEADLIGHTS TO GO OUT WHILE I AM DRIVING AT NIGHT. I HAD TO BRING IT IN BECAUSE THE ENGINE LIGHT CAME ON AND WAS INFORMED THAT THERE WAS A DEFECTIVE PART THAT THE DEALERSHIP HAD BEEN NOTIFIED IN A BULLETIN. THEY REPLACED THE PART, BUT CHARGED ME FOR THE LABOR. THE LATEST PROBLEM IS A POWER STEARING PROBLEM THAT THE DEALERSHIP INFORMED ME THAT BECAUSE OF A LEAKY SEAL I HAVE TO REPLACE THE ENTIRE RACK AND PINION FOR ALMOST $900. I FEEL THAT THIS IS ABSURD ON A CAR THAT IS ONLY 3 YEARS OLD.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10044882,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/28/2003","vin":"18HHS28N2YF","components":"SUSPENSION","summary":"THERE WAS SQUEAKING NOISE IN FRONT END. ALSO, THE RIGHT WHEEL SUSPENSION WAS LOOSE. THE CAUSE OF BOTH FAILURES WAS UNDETERMINED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043774,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2003","dateComplaintFiled":"10/28/2003","vin":"1B4HS28N0YF","components":"SUSPENSION","summary":"UPPER BALL JOINTS ON 2000 DODGE DURANGO NEEDED REPLACING AT 65,000 .THE RIGHT SIDE UPPER BALL JOINT WAS NEAR COMPLETE FAILURE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043790,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2003","dateComplaintFiled":"10/28/2003","vin":"1B4HS28N1YF","components":"SUSPENSION","summary":"THE FRONT END OF MY 2000 DODGE DURANGO HAS A SQUEAKING & POPPING NOISE EVERY IME YOU HIT A BUMP. IT HAS BEEN INSPECTED AND THEY STATED THAT THE UPPER BALL JOINTS ARE BAD. I SEEN A SPECIAL ON CBS NIGHTLY NEWS ON 10-27-03 AND THEY STATED THAT HE FEDS ARE INVESTIGATING THIS COMPLAINT AND ARE IN THE PROCESS OF GETTING A NATIONAL RECALL ON THIS ITEM. HOW LONG WILL THIS RECALL TAKE? THERE ARE SEVERAL LIVES AT RISK HERE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043806,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2003","dateComplaintFiled":"10/28/2003","vin":"1B4HR28ZXYF","components":"POWER TRAIN","summary":"POWER TRAIN: AUTOMATIC TRANSMISSION FAILURE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10044924,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/28/2003","vin":"1B4HS28Z6YF","components":"STEERING,SUSPENSION","summary":"VEHICLE HAS EXCESSIVE PLAY IN THE FRONT WHEELS. CONSUMER SUSPECTS PROBLEM WITH UPPER BALL JOINTS. THIS PROBLEM IS OCCURRING ON BOTH SIDES OF THE VEHICLE, EVEN WHEN IT IS IMMOBILE. WHEN VEHICLE IS IN MOTION NOISE CAN BE HEARD IN FRONT OF VEHICLE. ALSO, STEERING IS VERY UNSTABLE WHEN VEHICLE IS MOVING AT MEDIUM TO HIGH SPEED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043818,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2003","dateComplaintFiled":"10/28/2003","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"I OWN A 2000 DODGE DURANGO WITH 50,000 MILES ON IT. (BOUGHT BRAND NEW). IN AUGUST I TOOK IT IN FOR SERVICE TO MY DEALERSHIP, AND TOLD THEM ABOUT A NOISE IN THE FRONT END. THEY CHECKED IT OUT, AND TOLD ME I NEED UPPER AND LOWER BALL JOINTS, AT THE COST OF $1500.00. I HAVE NOT YET HAD THEM REPLACED. I FEEL THAT THERE IS A MAJOR PROBLEM WITH DODGE'S BALL JOINTS, FROM THE RECENT TV REPORTS. I THINK THE FACTORY SHOULD RECALL THESE VEHICLES AND FIX WHAT IS NEEDED. I HAVE A STATEMENT FROM THE DEALERSHIP STATING THAT THESE BALL JOINTS NEED REPLACING, IF YOU NEED A COPY OF THAT, I WILL BE GLAD TO MAIL YOU ONE. THANKS, JOAN YUENGER. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043831,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2003","dateComplaintFiled":"10/28/2003","vin":"1B4HS28NXYF","components":"SUSPENSION,POWER TRAIN","summary":"WE OWN A 2000 DODGE DURANGO. WE EXPERIENCED VIBRATION IN THE FRONT AND STRANGE NOISES. MECHANIC CHECKED FRONT END OF VEHICLE. SAID THAT FRONT RIGHT UPPER BALL JOINT WAS DEFECTIVE TO THE POINT WHERE IT WAS UNSAFE TO OPERATE. HE SHOWED US THE ABNORMAL \"PLAY\" IN THE FRONT AND SAID THE WHEEL COULD EASILY SEPARATE FROM THE CHASSIS. HE REPLACED THIS BALL JOINT, BUT WARNED THAT THE OTHER THREE (CONSISTING OF LOWER AND UPPER BALL JOINTS ON LEFT SIDE, AND LOWER BALL JOINT ON RIGHT SIDE) ARE ALSO BAD AND WILL NEED REPLACING IN THE VERY NEAR FUTURE. ALSO SAID THE UNIVERSAL JOINTS IN THE REAR WILL NEED TO BE REPLACED IN THE NEAR FUTURE. THIS IS ALL AFTER WE SPENT MORE THAN $200 TO REPLACE REAR WHEEL AXLE BEARINGS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043832,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2003","dateComplaintFiled":"10/28/2003","vin":"1B4HS28N1YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO BALL JOINTS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043666,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2000","dateComplaintFiled":"10/27/2003","vin":"1B4HS28Z9YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO RIGHT FRONT UPPER BALL JOINT FAILURE ONCE IN JULY 2002 2ND TIME JUNE 2003. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043667,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2003","dateComplaintFiled":"10/27/2003","vin":"1B4HR28Y6YF","components":"SUSPENSION","summary":"HAD TO REPLACE ENTIRE FRONT-END ASSEMBLY ON 2000 DODGE DURANGO DUE TO PREMATURE WEAR.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043665,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2003","dateComplaintFiled":"10/27/2003","vin":"1B4HS28Z3YF","components":"SUSPENSION","summary":"I JUST WATCHED THE EVENING NEWS AND THERE WAS AN INVESTIGATIVE REPORT ABOUT UPPER BALL JOINT PROBLEMS ON DODGE DURANGO 4X4'S. I HAVE THE FAILURE NOISE THAT THEY DESCRIBED AND I'M CONCERNED ABOUT FAILURE AT HIGH SPEED. I CALLED THE DEALER AND THERE IS NO RECALL AND I HAVE A FREIEND THAT JUST LOST A FRONT WHEEL ASSEMBLY DUE TO THIS FAILURE. THE COST TO REPAIR WAS $675 AND NOT COVERED BY DODGE. I AM CONCERENED FOR MY SAFETY! CAN YOU PROVIDE ANY INFORMATION? MY CAR HAS 37,000 MILES, JUST OUT OF WARRANTY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043673,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2003","dateComplaintFiled":"10/27/2003","vin":"1B4HS28Z9YF","components":"POWER TRAIN","summary":"I PURCHASED MY 2000 DODGE DURANGO 8 MONTHS AGO. IT NOW HAS 57,000 MILES. IN THE LAST MONTH, I REPLACED THE TORQUE CONVERTER CLUTCH, THE TRANSMISSION, THE \"COMPUTER CHIP\", AND NOW ONE OF MY DOORS WILL NOT OPEN (MUST REPLACE THE ACTUATOR IN THE DOOR).*AK I HAVE BEEN TOLD THAT THE BEARINGS ON BOTH SIDES NEED TO BE REPLACED, AND THAT THE SHOCK ARE LEAKING. SHUOLD THIS HAPPEN ON A 2000?","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043675,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2002","dateComplaintFiled":"10/27/2003","vin":"1B4HS28Z7YF","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"MY 2000 DODGE DURANGO WITH APPROXIMATELY 30,000 MILES ON IT MYSTERIOUSLY AND UNEXPECTEDLY BURST INTO FLAMES IN THE FRONT END. WITHIN SIXTY SECONDS, THE ENTIRE VEHICLE WAS ENGULFED AND BECAME A TOTAL LOSS. THREE VARIOUS FIRE INVESTIGATORS WERE UNABLE TO DETERMINE THE RESULTANT CAUSE OF THE BLAZE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"AUTOMATIC","manufacturer":"AUTOMATIC EQUIP. MFG. CO."}]},{"odiNumber":10043689,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2002","dateComplaintFiled":"10/27/2003","vin":"1B4HS28NXYF","components":"SUSPENSION","summary":"THERE WAS A SQUEAKING IN THE FRONT END. 9/02 THE SWAY BAR AND SWAY BAR BUSHINGS WERE REPLACED, ONLY 37,572 MILES ON IT. THE VEHICLE NOW SQUEEKS AGAIN IN THE FRONT END. IN ADDITION, WHILE DRIVING DOWN THE HIGHWAY, IT FEELS AS IF I'M DRIVING DOWN A BUMPY ROAD, THE FRONT TIRES ARE BOUNCING A LOT. BALL JOINTS? THIS IS A 2000 DODGE DURANGO THAT I BOUGHT BRAND NEW ON AUGUST 28, 2000. I WOULD LIKE TO SEE A RECALL ISSUED BY THE COMPANY TO FIX THIS PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043693,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2003","dateComplaintFiled":"10/27/2003","vin":"","components":"SUSPENSION","summary":"2000 DODGE DURANGO..FEELS VERY LOOSE WHILE DRIVING SQUEAKS WHILE TURNING AND BUMPS VERY HARD ON ANYTHING IN THE ROAD.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043578,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2003","dateComplaintFiled":"10/26/2003","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"FRONT BALL JOINT FAILED ON MY DURANGO AND THE TIRE COLLAPSED. *LA EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043522,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2003","dateComplaintFiled":"10/24/2003","vin":"1B4HS28Z4YF","components":"STEERING,SUSPENSION","summary":"I HAVE ALWAYS HAD PROBLEMS WITH MY DURANGO SINCE ABOUT 12,000 (NOW HAVE 68,000). REPLACEMENT OF BALL JOINTS, BRAKE CALIPERS, AND CONTINUOUS CHECKS FOR CLICKING AND VIBRATION FEELING IN THE STEERING COLUMN (MOSTLY WHEN TURNING LEFT). NOW I AM TOLD THAT I MUST INVEST $750. FOR A NEW POWER STEERING RACK. I DON'T MIND PAYING FOR NORMAL WEAR AND TEAR, BUT THIS HAS NOT BEEN RIGHT FROM THE START. I BELIEVE THERE IS SOMETHING DEFECTIVE WITH THE STEERING AND FRONT END. EACH TIME IT IS THE LEFT SIDE WITH THE PROBLEM. THIS JUST DOES NOT SEEM RIGHT. I HAVE ENJOYED MY DURANGO EXCEPT FOR THESE FRONT END PROBLEMS. I AM NOW TO THE POINT OF SELLING AT A LOSS SINCE I DO NOT FEEL SAFE DRIVING MY DURANGO. THE STEERING MAKES NOISES AND HAS A FUNNY RESPONSE TO THE TURNING PROCESS. COULD YOU PLEASE REVIEW CLOSER AT LEAST FOR THOSE WHO WILL STILL BE OWNING A DURANGO. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10039955,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2000","dateComplaintFiled":"10/21/2003","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"WHEN TURNING IN EITHER DIRECTION WITH MINOR ROAD IMPERFECTIONS, VEHICLE JUMPS AND PULLS TO THE OPPOSITE DIRECTION. ALSO A NOISE CAN BE HEARD COMING FROM THE REAR OF VEHICLE. CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *AK VEHICLE WOULD DRIFT DANGEROUSLY INTO OPPOSITE LANES WHEN SLIGHT ROAD BUMPS ARE PRESENT. CONSUMER STATED TIRE AND SUSPENSION SEEM TO BE BOUNCING MORE THAN NORMAL. TIRE PRESSURE WAS CHANGED FROM 31 PSI TO 40 PSI WITH NO IMPROVEMENT TO WHEEL BOUNCE. *PH *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10040223,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2003","dateComplaintFiled":"10/20/2003","vin":"1B4HR28ZXYF","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"TRANSMISSION HAS FAILED TWO WEEKS AFTER PURCHASE DATE. *AK THE VEHICLES TRANSMISSION WENT IN REVERSE WHILE THE GEAR WAS IN DRIVE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REFUSED TO REPAIR THE VEHICLE FREE OF CHARGE BECAUSE OF THE VEHICLES MILEAGE, 37828. THE CONSUMER WAS UNDER THE ASSUMPTION THAT THE WARRANTY WAS VALID. THE WARRANTY WAS EFFECTIVE FROM 2002 (3 YEARS/36K MILES). THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL PROBLEM. THE INDICATOR LIGHTS STOPPED WORKING, HAZARD LIGHTS STOPPED WORKING, THE RIGHT REAR PASSENGER DOOR LOCK FAILED AND THE LEFT PASSENGER WINDOW MOTOR FAILED. THE VEHICLE ALSO EXPERIENCED STEERING PROBLEMS. *TS *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043160,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2003","dateComplaintFiled":"10/18/2003","vin":"1B4HR28Z2YF","components":"POWER TRAIN","summary":"A MOANING NOISE FROM MY TRANSMISSION WHILE IT IS IN REVERSE. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10043927,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/15/2003","vin":"1B4HS28N2YF","components":"SEAT BELTS","summary":"DRIVER'S SIDE AND REAR SEAT BELT BUCKLES FAILED TO RELEASE WHEN LATCHED. DEALERSHIP HAD BEEN NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10041703,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/28/2003","dateComplaintFiled":"10/13/2003","vin":"1B4HS28N2YF","components":"AIR BAGS","summary":"MY WIFE WAS DRIVING OUR 2000 DODGE DURANGO. MY DAUGHTER WHO WAS SEATED IN THE REAR PASSENGER SEAT SCREAMED CAUSING MY WIFE TO TURN AND LOOK THEN HITTING A CONCRETE PAD HOUSING A APPROXIMATELY 30 FEET POLE FROM THE TARGET PARKING LOT. THERE IS APPROXIMATELY $9000 DAMAGE AND MY WIFE HAD TO BE TAKEN BY PARAMEDICS TO A LOCAL HOSPITAL. HER HEAD HIT AND BROKE THE VISOR AND VISOR ARM AND THEN THE STEERING WHEEL DUE TO THE AIR BAG NOT DEPLOYING. A CHRYSLER INSPECTOR HAS INSPECTING THE VEHICLE AND DETERMINED THERE WAS NOTHING WRONG WITH THE AIRBAGS WHICH I HAVE A HARD TIME UNDERSTANDING. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10038584,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2003","dateComplaintFiled":"10/12/2003","vin":"1B4HS28N1YF","components":"SUSPENSION","summary":"WHILE DRIVING, THE UPPER BALL JOINT FAILED, WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES WERE REPLACED. *TS *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10042787,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/12/2003","vin":"1B4HS28Z7YF","components":"SUSPENSION","summary":"VEHICLE EXPERIENCED BALL JOINT FAILURE.*MR THE CONSUMER WAS TOLD BY THE DEALERSHIP, THEY WERE UNABLE TO PERFORM AN ALIGNMENT BECAUSE OF THE WORN BALL JOINTS.*TS *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10042668,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2003","dateComplaintFiled":"10/09/2003","vin":"","components":"SUSPENSION","summary":"PE 03-032: FRONT SUSPENSION: UPPER BALL JOINTS. THE UPPER BALL JOINTS WORE OUT PREMATURELY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10041401,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2002","dateComplaintFiled":"10/07/2003","vin":"","components":"POWER TRAIN","summary":"FAULTY TRANSMISSION ON THE 3RD TRANSMISSION IN THE FIRST 75K. THE FIRST GEAR WENT OUT ON ALL THREE WITHIN 20K MILES OF INSTALL. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10041324,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2003","dateComplaintFiled":"10/06/2003","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"THE BALL JOINT HOLDING WHEEL ON VERTICAL AXLE FAILED CAUSING WHEEL TO TILT 45 DEGREES FROM A STRAIGHT ANGLE. LUCKILY THIS HAPPENED WHEN MY WIFE WAS LEAVING THE GROCERY PARKING LOT AND WAS NOT ON MAIN ROAD DRIVING HIGHER SPEED, OTHERWISE COULD HAVE BEEN FATAL. *JB EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10041263,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2003","dateComplaintFiled":"10/05/2003","vin":"1B4HR28Z1YF","components":"SUSPENSION","summary":"UPPER BALL JOINT FAILURE ON MY 2000 DODGE DURANGO. FOR A WHILE, WE WERE HEARING A POPPING NOISE WHEN WE WOULD PULL OUT OF THE DRIVEWAY. UPON INSPECTION, I COULD FIND NOTHING WRONG. THE PROBLEM GOT PROGRESSIVELY WORSE. I FINALLY FIGURED OUT IT WAS THE UPPER BALL JOINT BECAUSE I CAN GRAB THE TOP OF THE FRONT WHEEL AND MOVE IT BACK AND FORTH PERPENDICULAR ABOUT 1/8 INCH. I CAN LOOK AT THE UPPER BALL JOINT AND SEE THIS IS WHERE THE EXCESSIVE MOVEMENT IS COMING FROM. I'M GOING TO REPLACE THE BALL JOINT THIS WEEK. AS YOU CAN EXPECT, THIS IS THE LAST CHRYSLER VEHICLE THAT I PURCHASE. I HAVE THE ORIGINAL BALL JOINT FOR INSPECTION IF IT WOULD BE HELPFUL. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030084,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2002","dateComplaintFiled":"10/01/2003","vin":"1B4HR28Z0YF","components":"SUSPENSION","summary":"THE VEHICLE EXPERIENCED FAILURE OF THE FRONT END AT 45000 MILES AND HAD TO HAVE THE UPPER/LOWER BALL JOINTS AND LOWER CONTROL ARM REPLACED. THE VEHICLE IS CURRENTLY EXPERIENCING PROBLEMS WITH THE FRONT END AGAIN. THE VEHICLE FEELS AS IF RIDING ON \"CLOUDS\" WHEN DRIVING, EVEN ON DRY PAVEMENT. CONSUMER DOES NOT HAVE COMPLETE CONTROL OF MOVEMENT WHEN DRIVING. WHILE DRIVING ON UNEVEN ROAD THE SUSPENSION FELT VERY LOOSE. *AK *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031466,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":5,"numberOfDeaths":0,"dateOfIncident":"06/14/2003","dateComplaintFiled":"10/01/2003","vin":"1B4HR28Y0YF","components":"AIR BAGS","summary":"THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED. ALL FIVE PASSENGERS IN THE VEHICLE WERE INJURED. *AK *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10037771,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2003","dateComplaintFiled":"10/01/2003","vin":"1B4HS28ZXYF","components":"SUSPENSION","summary":"THE UPPER BALL JOINTS EXPERIENCED PREMATURE FAILURE AND CAUSED THE FRONT END TO COLLAPSE. *AK *JB EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10038016,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/08/2003","dateComplaintFiled":"10/01/2003","vin":"1B4HS28Z6YF","components":"SUSPENSION,TIRES","summary":"CONSUMER COMPLAINED ABOUT FRONT SUSPENSION PROBLEM. THE FRONT LEFT TIRE COLLAPSED WHILE DRIVING AT 25 MPH AND CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER WAS BADLY INJURED. THE MANUFACTURER WAS CONTACTED WHO INVESTIGATED THE CAUSE. *AK *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"WRANGLER","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10041952,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2003","dateComplaintFiled":"09/30/2003","vin":"1B4HR28Z8YF","components":"SUSPENSION","summary":"HAD TAKEN VEHICLE FOR ROUTINE CHECKAND MECHANIC INDICATED THAT FRONT UPPER BALL JOINTS WORE OUT COMPLETELY. BALL JOINTS WOULD NEED TO BE REPAIRED OR REPLACED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10040909,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2002","dateComplaintFiled":"09/29/2003","vin":"1B4HR28Z8YF","components":"SUSPENSION","summary":"SUSPENSION FRONT CONTROL ARM UPPER BALL JOINTS ON BOTH SIDES FRONT WORN OUT. MILEAGE AT TIME OF INCIDENT WAS 37,655. VEHICLE WAS TAKEN IN FOR NEW TIRES AT A LOCAL NTB WHEN THE PROBLEM WAS DISCOVERED.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10040913,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2003","dateComplaintFiled":"09/29/2003","vin":"","components":"VISIBILITY","summary":"I HAVE NOTICED A PROBLEM WITH DODGE DURANGO AND FULL-SIZED DODGE PICKUPS. THE SIZE AND PLACEMENT OF THE EXTERIOR REAR-VIEW MIRRORS CREATES A HUGE BLIND SPOT FOR SMALLER DRIVERS! TALLER MEN WHO WOULD TYPICALLY CHOSE THIS VEHICLE MAY NOT REALIZE THAT THEIR SMALLER SPOUSE OR KIDS WOULD NOT BE ABLE TO SEE. THE WIDTH OF THE DOOR FRAME ALSO COMPOUNDS THE PROBLEM. WE JUST INVESTIGATED ANOTHER RIGHT-ANGLE CRASH WITH THIS PROBLEM. THE FEMALE DRIVER, ABOUT MY HEIGHT (5'4\"), DID NOT SEE THE APPROACHING VEHICLE AND PULLED INTO ITS PATH. I KNOW OF AT LEAST 2 OTHERS RECENTLY. WHEN MY HUSBAND AND I PURCHASED A PICKUP 4 YEARS AGO, I VETOED HIS CHOICE OF THE DODGE BECAUSE OF THE VISIBILITY PROBLEM. A CO-WORKER HAS NOTED THE PROBLEM IN HER HUSBAND'S TRUCK. WE DO NOT HAVE THIS PROBLEM ON OUR GMC PICKUP, AS THE MIRRORS ARE PLACED LOWER. DODGE HAS THEM DIRECTLY IN THE SIGHT LINE, ESPECIALLY WHEN CHECKING TRAFFIC TO THE RIGHT. WHILE THIS MAY NOT BE A RECALL ISSUE, STUDY AND PUBLICITY ABOUT THIS ISSUE SHOULD BE DONE SOON. THANKS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10040596,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2003","dateComplaintFiled":"09/25/2003","vin":"FILLIN","components":"AIR BAGS","summary":"WHILE DRIVING AT 20 MPH THE CONSUMERS VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. NEITHER THE DRIVER NOR PASSENGER SIDE AIR BAGS DEPLOYED. THE CONSUMER HAS CONTACTED THE DEALER. CAUSE OF THE PROBLEM HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10040511,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2003","dateComplaintFiled":"09/24/2003","vin":"","components":"SUSPENSION","summary":"WHEEL BEARING WEARS OUT PREMATURELY, CAUSING HUB NUTS TO LOOSEN. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029892,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2003","dateComplaintFiled":"09/23/2003","vin":"1B4HS28Z5YF","components":"STEERING","summary":"THE CONSUMER RAN OVER A POTHOLE WHILE TRAVELING APPROXIMATELY 10 MPH. THE RIGHT FRONT TIE ROD \"BUSTED\" CAUSING THE ENTIRE STEERING SYSTEM TO FAIL. THE CONSUMER LOST CONTROL OF VEHICLE AND NARROWLY AVOIDED A COLLISION. *KG THE CONSUMER PULLED OUT FROM A STOP SIGN, TURNED RIGHT AND HIT A POTHOLE WITH THE RIGHT FRONT TIRE, WHICH LEFT THE CONSUMER HALF IN THE ROAD OF ONCOMING TRAFFIC. THE VEHICLE DIDN'T MOVE. WHEN THE CONSUMER INSPECTED THE VEHICLE SHE SAW THAT THE TIE ROD HAD FALLEN OFF AND PUNCTURED THE RIGHT RIM AND CAUSED THE TIRE TO GO FLAT. *SCC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10039182,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2003","dateComplaintFiled":"09/19/2003","vin":"","components":"SUSPENSION","summary":"TODAY HAD TO HAVE NEW FRONT UPPER BALL JOINTS, PART#K7242CQ, APPLIED TO MY 2000 DODGE DURANGO. I WAS TOLD THAT THERE WAS AT LEAST 1400 BALL JOINTS ON BACK ORDER NATION WIDE AND THEY DID NOT KNOW WHEN THEY WOULD BE ABLE TO GET ANY IN. THANKS TO THE HARD WORK OF HUB TIRE IN ST. JOHNS MICHIGAN THEY FOUND TWO BALL JOINTS AT A CARQUEST STORE IN ST. JOHNS THAT WOULD FIT MY DURANGO, WE GOT LUCKY. THEY GOT THESE AND GOT THEM INSTALLED. MY DURANGO ONLY HAS 57,000 MILES ON IT AND THE RIGHT SIDE BALL JOINT WAS SO BAD THAT THEY WOULD NOT LET ME DRIVE IT HOME AS IT WAS THAT UNSAFE. WITH THERE BEING OVER 1400 BALL JOINTS ON A NATION WIDE BACK ORDER I THINK THERE IS A REAL BAD PROBLEM WITH THE BALL JOINTS AND THIS SERIOUS MATTER NEEDS TO BE LOOKED INTO. IF SOMEONE'S BALL JOINTS DO BREAK GOING DOWN THE ROAD THIS COULD CASE A SERIOUS IF NOT FATAL ACCIDENT. THANK YOU. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031330,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2003","dateComplaintFiled":"09/15/2003","vin":"1B4HS28Z5YF","components":"SUSPENSION","summary":"CONSUMER STATED THE UPPER BALL JOINT EXPERIENCED PREMATURE WEAR. DEALER NOTIFIED.*AK WHILE GOING SLOWLY OVER A SPEED BUMP, THE RIGHT UPPER BALL JOINT BROKE, WHICH LEFT THE TIRE IN A 45 DEGREE ANGLE. CONSUMER LATER LEARNED THAT THE JOINT WASN'T PACKED PROPERLY WITH GREASE FROM THE FACTORY. BOTH BALL JOINTS WERE REPLACED AT NO COST TO THE CONSUMER. *PH *JB EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10034118,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2003","dateComplaintFiled":"09/15/2003","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"PE 03-032 FRONT SUSPENSION UPPER BALL JOINT: VEHICLE EXPERIENCED COMPLETE UPPER BALL JOINT FAILURE, WHICH CAUSED WHEEL SEPARATION, ALMOST RESULTING IN LOSS OF CONTROL. *AK THE STEERING BECAME LOSE AND THE TIRE FELL FLAT TO THE GROUND. *PH *JB EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10034322,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2003","dateComplaintFiled":"09/15/2003","vin":"1B4HS8N10F2","components":"SUSPENSION","summary":"THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE UPPER BALL JOINTS INSPECTED. THE DRIVER'S SIDE UPPER BALL JOINT EXPERIENCED PREMATURE WEAR. *AK *PH *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10038907,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2003","dateComplaintFiled":"09/15/2003","vin":"","components":"SUSPENSION","summary":"I HAVE A 2000 DURANGO SLT PLUS, I TOOK THE VEHICLE INTO THE LOCAL TIRE SHOP TO HAVE THE FRONT END ALIGNED BECAUSE OF EXCESSIVE TIRE WEAR. THE SERVICE DEPT STATED THEY WOULD NOT ALIGN THE VEHICLE BECAUSE OF THE CONDITION OF THE UPPER BALL JOINTS. THE TRUCK ONLY HAS 45,000 MILES ON IT. THEY ALSO STATED THEY WOULD NOT DRIVE IT UNTIL THEY ARE REPLACED.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10038919,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":1,"dateOfIncident":"07/04/2003","dateComplaintFiled":"09/15/2003","vin":"1B4HS28N4YF","components":"STEERING","summary":"DRIVING AT FREEWAY SPEED WHEN UPPER BALL JOINT FAILED AND PASSENGER SIDE FRONT WHEEL ASSEMBLY BROKE OFF. DRIVER WAS UNABLE TO CONTROL. THE VEHICLE LEFT THE ROADWAY AND OVERTURNED END OVER END. ALL THREE PASSENGERS WERE EJECTED, ONE FATALITY TWO SEVERE INJURIES.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031254,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2003","dateComplaintFiled":"09/12/2003","vin":"1B4H528N8YF","components":"SUSPENSION","summary":"THE DEALER WAS UNABLE TO REPLACE THE RIGHT UPPER BALL JOINT DUE TO LACK OF PARTS. THE CONSUMER STATED THAT THE VEHICLE HAD BEEN MAKING A NOISE. *AK *SCC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031283,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2003","dateComplaintFiled":"09/12/2003","vin":"1B4H52820YF","components":"SUSPENSION","summary":"CONSUMER STATES THAT UPPER BALL JOINT IS WEARING OUT PREMATURELY. DEALER NOTIFIED.*AK WHEN MAKING A LEFT TURN FRONT END LOCKED CAUSING CONSUMER TO DRIVE INTO A DITCH.*TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10034152,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2003","dateComplaintFiled":"09/12/2003","vin":"","components":"SUSPENSION","summary":"PE 03-032, FRONT SUSPENSION UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS PREMATURELY WORE OUT AND THE WHEEL SEPARATED. *AK THE FRONT END VIBRATED WHILE DRIVING. BOTH UPPER AND LOWER BALL JOINTS WERE DIAGNOSED AS BAD. *PH *JB EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10034429,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2003","dateComplaintFiled":"09/12/2003","vin":"1B4HS28N9YF","components":"SUSPENSION","summary":"PE 03-032, FRONT SUSPENSION UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS WORE OUT PREMATURELY. *AK *SCC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10039675,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2003","dateComplaintFiled":"09/10/2003","vin":"FILLIN","components":"AIR BAGS","summary":"WHILE DRIVING AT 45 MPH CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029919,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2003","dateComplaintFiled":"09/04/2003","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"WHEN THE VEHICLE WENT OVER BUMPS OR MADE TURNS THE FRONT SUSPENSION MADE LOUD NOISES. THIS OCCURRED AT ANY SPEED BUT WAS MORE NOTICEABLE AT SLOW SPEEDS. *SCC *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10037243,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2003","dateComplaintFiled":"09/04/2003","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"MY LEFT UPPER BALL JOINT IS EXTREMELY WORN AND THE TRUCK'S ONLY 3 YEARS OLD! I'VE SEEN ALL THE OTHER COMPLAINTS OF THIS SAME THING AND AM WONDERING IF SOMEONE HAS TO DIE BEFORE CHRYSLER IS FORCED TO FIX THIS PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10038067,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2003","dateComplaintFiled":"09/03/2003","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING AT 25 MPH, AND WITH NO WARNING FRONT SUSPENSION COLLAPSED, CAUSING THE DRIVER TO LOSE CONTROL. VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. *AK. EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10037117,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2003","dateComplaintFiled":"09/03/2003","vin":"","components":"SUSPENSION","summary":"I OWN A 2000 DODGE DURANGO. I RECENTLY TOOK IT INTO MY MECHANICS TO HAVE THE BRAKES WORKED ON. MY MECHANIC THEN CALLED ME AND INFORMED THAT THE FRONT LEFT UPPER BALL JOINT WAS SEVERELY WORN AND NEEDED REPLACED AND THAT THE VEHICLE WAS VERY UNSAFE TO BE DRIVING. HE THEN EXPLAINED TO ME HE HAD SEEN AN ARTICLE REGARDING DODGE DURANGOS IN THE NEWS AND SHOWED ME THE ARTICLE WHEN I PICKED THE VEHICLE UP. LUCKILY THIS WAS DISCOVERED BEFORE I LOST CONTROL OF MY VEHICLE AND MY FAMILY OR I WERE INJURED. I GOT THE BALL JOINT REPAIRED BUT WHEN I READ THE NEWSPAPER THAT DODGE DURANGO WERE BEING INVESTIGATED FOR THIS I FELT FOR THE SAFEY OF OTHER DURANGO DRIVERS I NEEDED TO REPORT IT. MY MECHANIC IS DOUG ANDERSON OF ANDERSON'S AUTOMOTIVE 785-325-2609. THANK YOU. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10036827,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2003","dateComplaintFiled":"08/29/2003","vin":"1B4HS28N0YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO PREMATURE BALL JOINT FAILURE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10036848,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2003","dateComplaintFiled":"08/29/2003","vin":"1B4HS28Z5YF","components":"SUSPENSION","summary":"I CANNOT ALIGN THE FRONT END OF MY 2000 DODGE DURANGO DUE TO EXCESSIVE BALL JOINT WEAR AT 44000 (+/-) MILES. I WAS TOLD THIS BY DODGE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10036778,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2003","dateComplaintFiled":"08/28/2003","vin":"1B4HS28Z2YF","components":"SUSPENSION","summary":"REFERENCE INVESTIGATION #PE03032. BALL JOINTS NEED REPLACING - PREMATURE WEAR. I HAD THE SAME PROBLEM WITH MY 1999 DURANGO AND FILED A COMPLAINT THEN. DEALER ONLY ADMITTED THEY WERE LOOSE AND REPLACED ON MY 1999 AFTER VEHICLE WAS IN AN ACCIDENT AND BALL JOINTS COULD BE REPLACED UNDER INSURANCE CLAIM.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10036666,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"08/27/2003","vin":"1B4HR28Y9YF","components":"SUSPENSION","summary":"I HAD HEARD THAT THERE WAS A KNOWN ISSUE WITH THE DODGE DURANGO BALL JOINTS GOING OUT BEFORE 60,000 MILES. I TOOK THE SUV TO THE DEALER AND THEY TRIED TO TELL ME THERE WAS NOTHING WRONG. I WENT TO A DIFFERENT DEALER AND THEY REPLACED MY ENTIRE LOWER CONTROL ARMS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10037670,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/26/2003","vin":"","components":"ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"WHILE DRIVING AT AN UNDETERMINED SPEED ENGINE LIGHT CAME ON AND SMOKE STARTED COMING FROM UNDERNEATH THE VEHICLE. THIS RESULTED IN VEHICLE BURSTING INTO FLAMES. PRIOR TO THIS OCCURRENCE DEALERSHIP REPLACED TRANSMISSION SENSOR 3 TIMES. CAUSE OF THE FIRE WAS UNDETERMINED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10036660,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2003","dateComplaintFiled":"08/26/2003","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"BAD BALL JOINTS (UPPER AND LOWER) ON 2000 DURANGO. REF INVESTIGATION PE03032. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10034517,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/25/2003","vin":"1B4HS28N5YF","components":"AIR BAGS","summary":"VEHICLE WAS IN A FRONTAL COLLISION WHILE DRIVING AT 15 MPH. NONE OF THE AIR BAGS DEPLOYED UPON IMPACT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029991,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/22/2003","vin":"1B4HR28Y7YF","components":"SUSPENSION","summary":"WHEN THE CONSUMER TURNED THE VEHICLE LEFT OR RIGHT, THERE WAS A NOISE COMING FROM THE VEHICLE. *AK THE CONSUMER LATER LEARNED THE BALL JOINTS HAD FAILED. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10034336,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2003","dateComplaintFiled":"08/22/2003","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING AT 3O MPH RIGHT FRONT WHEEL STARTED SHACKING, THEN THE WHEEL SEPARATED FROM THE UPPER BALL JOINT. DELAER HAS BEEN CONTACTED. *AK EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10033305,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2003","dateComplaintFiled":"08/22/2003","vin":"1B4HS28Z0YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO UPPER BALL JOINT FAILED AND WHEEL SEPARATED FROM VEHICLE. VEHICLE WAS UNABLE TO BE DRIVEN. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10033188,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2003","dateComplaintFiled":"08/20/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"MY 2000 DODGE DURANGO LOST OIL PRESSURE. AFTER TAKING IT TO DEALERSHIP, THEY SAID IT WAS DUE TO SLUDGE IN OIL PAN GOING THROUGH INTAKE TUBE. SINCE MY HUSBAND PERFORMS MOST OF THE OIL CHANGES HIMSELF, I ONLY HAD A FEW RECEIPTS. MY WARRANTY COMPANY REFUSED TO PAY. FROM READING OTHER PEOPLES COMPLAINTS OF THE SAME PROBLEM, IT SEEMS CHRYSLER IS REFUSING TO PAY TOO. I JUST BOUGHT MY LAST DODGE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10034192,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2003","dateComplaintFiled":"08/19/2003","vin":"1B4HS28Z9YF","components":"SUSPENSION","summary":"THE LEFT SIDE WHEEL HAS VIBRATION, AND SHAKING INSIDE OF THE WHEEL WELL. WHILE TRAVELING ON THE HIGHWAY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029923,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2003","dateComplaintFiled":"08/15/2003","vin":"1B4HS28Z7YF","components":"SUSPENSION","summary":"CONSUMER STATES BALL JOINTS WORE OUT PREMATURELY. DEALER NOTIFIED. *AK THE UPPER BALL JOINT ON THE PASSENGER SIDE HAD WORN OUT. THE UPPER BALL JOINT AND ARM WAS REPLACED. *SCC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029948,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2003","dateComplaintFiled":"08/15/2003","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"WHILE HAVING THE VEHICLE SERVICED, THE TECHNICIAN NOTICED THE RIGHT UPPER BALL JOINT NEEDED TO BE REPLACED. *AK THE RIGHT UPPER BALL JOINT WAS REPLACED. DODGE DISPOSED OF THE OLD PART. THE CONTROL ARM BALL JOINT ASSEMBLY WAS REPLACED. *SCC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030136,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/15/2003","vin":"1B4HS28N4YF","components":"SUSPENSION","summary":"CONSUMER STATED WHEN TURNING LEFT OR RIGHT, MAINLY TO THE RIGHT THERE WAS A LOUD POPPING NOISE IN THE STEERING COLUMN. DEALER STATED IT WAS A PROBLEM WITH THE AXLE. *AK *PH *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10034167,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/15/2003","vin":"1B4HS28Z7YF","components":"SUSPENSION","summary":"ALL FOUR CONTROL ARMS ON A 2000 DODGE DURANGO WERE WORN OUT ON THE VEHICLE.*MR THE UPPER LEFT CONTROL ARM WAS REPLACED AND THE CONSUMER FELT THERE SHOULD BE AN INVESTIGATION INTO THE MATTER. *PH *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10032604,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2003","dateComplaintFiled":"08/12/2003","vin":"","components":"SUSPENSION,EQUIPMENT","summary":"FRONT END BAD NOTICED UNEVEN FRONT TIRE WEAR AND REPLACED TIRES ALSO REPLACED FRONT ROTORS AND BRAKES ALSO SHOCKS FRONT END STILL HAS SHAKING PROBLEMS. BALL JOINTS ARE SUSPECTED DUE TO THE ABNORMAL TIRE WEAR ALSO HAD A 4 WHEEL ALLIGNMENT AND BALANCE DONE ALL SAID TO BE CORRECT. STILL HAVING THE SAME PROBLEM AFTER SPENDING ALOT OF TIME AND MONEY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"9999","productMake":"TOW ADAPTER KIT","productModel":"212795","manufacturer":"New Flyer of America, Inc."}]},{"odiNumber":10032582,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2003","dateComplaintFiled":"08/11/2003","vin":"1B4HR28Z4YF","components":"SUSPENSION","summary":"HEARD POPPING NOISE IN MY 2000 DODGE DURANGO AT 40,000. HAD IT LOOKED AT BY A MECHANIC THAT SAID HE COULD NOT FIND A PROBLEM. ALSO NOTICED POPPING UPON BRAKING WHILE PULLING A POP-UP CAMPER AND A 19' BOAT. WENT FOR A VIRGINIA INSPECTION RECENTLY AND FAILED DUE TO BAD UPPER BALL JOINT. IS SOMEONE GOING TO HAVE TO DIE BEFORE THIS PROBLEM IS TAKEN CARE OF?","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031196,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2003","dateComplaintFiled":"08/10/2003","vin":"1B4HS28NXYF","components":"SUSPENSION","summary":"ON AUGUST 7 03 MY WIFE WAS TAKING KIDS AND HEARD A SOUND COMING FROM THE FRONT END AND TOOK THE DODGE DURANGO IN TO BE INSPECTED BUT IT DID NOT PASS AS THE UPPER CONTROL ARM BALL JOINT WAS BAD WE HAD BOUGHT IT IN JULY 29 00 AND THEY SAID WARRANTY WAS UP. THE DURANGO ONLY HAD ON 19126 MILES ON IT ALSO. AT THE TIME THIS WAS HAPPENING WE HAD 5 KIDS IN CAR. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031212,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/06/2003","dateComplaintFiled":"08/10/2003","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"WHILE TRAVELING AT HIGHWAY SPEED, THE TRUCK SUDDENLY VEERED TO THE RIGHT AND STRUCK A RETAINING WALL AND WENT INTO A SPIN. THERE WERE NO OTHER CARS ON THE ROAD AND THE WEATHER WAS CLEAR. UPON EXITING THE VEHICLE THE PASSENGER SIDE FRONT WHEEL AND SUSPENSION WERE SEPARATED FORM THE TRUCK. HAD THE TIRE OR WHEEL OR SUSPENSION FAILED PRIOR TO THE ACCIDENT OR WERE THEY DAMAGED AFTER IMPACT WITH THE BARRIER, I AM UNABLE TO TELL. WE HAVE NO EXPLANATION FOR THE SUDDEN LOSS OF CONTROL OF THE VEHICLE. THE TRUCK IS CURRENTLY IN POSSESSION OF ALLSTATE INSURANCE AGENCY AND VIN IS [XXX]. *NLM EA03-023 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031161,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2003","dateComplaintFiled":"08/09/2003","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"EXCESSIVE WEAR - RIGHT UPPER BALL JOINT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031167,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2003","dateComplaintFiled":"08/09/2003","vin":"1B4HS28ZXYF","components":"SUSPENSION,TIRES","summary":"THE FRONT BALL JOINTS ARE LOOSE CAUSING THE TIRES TO WEAR OUT UNREASONALBE SOONER. THE FRONT UPPER BALL JOINTS NEED TO BE REPLACED AND CAN BECOME DANGEROUS. THE FRONT END MAKES NOISES AND FEELS UNSECURED AT TIMES.*AK I HAVE ASKED THE DEALER TO EXAM THE FRONT END AFTER PURCHASING THE VEHICLE. THE MACHANIC SAID EVERYTHING WAS NORMAL.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031063,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2003","dateComplaintFiled":"08/08/2003","vin":"1B4HS28N2YF","components":"SUSPENSION","summary":"PREMATURE WEARING OF UPPER BALL JOINTS ON 2000 DODGE DURANGO","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10026890,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/07/2003","vin":"1B4N528N5YF","components":"VEHICLE SPEED CONTROL","summary":"THE CONSUMER STATED WHILE DRIVING AND WITHOUT ANY INDICATION, THE VEHICLE ACCELERATED ON ITS OWN WITHOUT PRESSING THE GAS PEDAL, WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE.*AK *CB *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10026891,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2003","dateComplaintFiled":"08/07/2003","vin":"1B4H528N3YF","components":"AIR BAGS","summary":"THE VEHICLE WAS INVOLVED IN A COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *AK *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030986,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2003","dateComplaintFiled":"08/07/2003","vin":"1B4HS28NXYF","components":"SUSPENSION","summary":"BALL JOINT NOISE. *PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031035,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2003","dateComplaintFiled":"08/07/2003","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"HAD READ ABOUT THE COMPLAINTS ON DODGE DURANGO 1998-2003 MODELS WITH PREMATURE WEAR ON THE BALL JOINTS. HAVE JUST HAD TO REPLACE BOTH JOINTS BECAUSE THE CAR WAS SHAKING TERRIBLY ON THE HIGHWAY, AND IT IS ONLY 3 AND 1/2 YEARS OLD. THOUGHT THAT THIS WAS A LITTLE TOO SOON, BUT HAVE NEVER OWNED AN SUV AND AM ONLY FAMILIAR WITH NORMAL CARS. DO NOT USE MY DURANGO OFF ROAD, AND ONLY TOW A BOAT TWICE A YEAR. *PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031039,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2003","dateComplaintFiled":"08/07/2003","vin":"2B4GH2530NR","components":"SUSPENSION","summary":"LOOSE FRONT UPPER CONTROL ARM BUSHINGS FOUND WHILE CHANGING OIL ON MY 2000 DODGE DURANGO. *PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030675,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2003","dateComplaintFiled":"08/03/2003","vin":"","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"I OWN A 2000 DODGE DURANGO SLT PLUS 4X4, WITH 27,000. MILES. (ORIGINAL OWNER)THE DRIVERS SIDE BALL JOINTS WERE LEAKING, THE DEALER SHIP REPLACED ALL 4 BALL JOINTS UNDER WARRENTY. THE STEERING HAD STARTED TO BECOME UNSTABLE. HOW EVER, THE FRONT BRAKE ROTORS HAD TO BE REPLACED BECAUSE OF CORROSION, AT MY EXPENSE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030558,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":4,"dateOfIncident":"02/15/2003","dateComplaintFiled":"08/01/2003","vin":"1B4HS28N5YF","components":"STEERING,EQUIPMENT","summary":"THE STEERING, SUSPENSION, AND WHEELS SUCK!!! ON MY 2000 DODGE DURANGO.N FEB. 15, 2003 WHILE DRIVING MY DURANGO, IT TOTALLY LOST CONTROL, CAUSING ME TO SIDE SWIPE ONE CAR, THEN CAUSE DAMAGE TO A SECOND AND THIRD CAR. I CONTINUE TO DRIVE A VEHICLE THAT I DO NOT FEEL SAFE IN. WITH FOUR CHILDREN I CAN NOT AFFORD TO PURCHASE ANOTHER CAR. IF I COULD GET OUT OF MY CONTRACT WITH DODGE AND TRADE IT IN FOR A SAFER SUV, I WOULD. WHEN RIDING I CONSTANTLY EXPERIENCE MY REAR WHEELS SLIDING TO MY RIGHT; THIS USUALLY HAPPENS WHENEVER I RIDE OVER POT HOLES OR BUMPS IN THE STREET, WHICH IS PRACTICALLY EVEY COUPLE DOZEN FEET IN THE CITY. MY DRIVING EXPERIENCE WITH MY 2000 DODGE DURANGO IS SO UNSATISFYING. PRIOR TO ME PURCHASING MY DODGE, I WAS THE OWNER OF NOT ONE, BUT TWO TOYOTA CAMRY'S. I MADE THE CHOICE NOT TO GO BACK TO THE TOYOTA DEALER TO PURCHASE AN SUV. INSTEAD, AS A TOKEN OF MY APPRECIATION TO MY COUNTRY. I THOUGHT IT WAS BEST TO PURCHASE AN AMERICAN MADE VEHICLE; YOU KNOW, KEEP THE MONEY AT HOME. EVERY DAY I QUESTIONED THAT THEORY. USUALLY I'M NOT THIS HARSH OF A PERSON, BUT WHEN IT COMES DOWN TO MY CHILDREN'S SAFETY; WELL, I GET PRETTY PISSED. WE LIMIT OUR LONG DISTANCE TRAVELING TIME. I TOTALLY DO NOT DRIVE WHEN ITS RAINING, UNLESS I ABSOLUTELY HAVE TO. ON HIGHWAYS I DRIVE AT LEAST 5-10 MILES UNDER THE SPEED LIMIT; FOR FEAR OF LOSING CONTROL. AND TO TOP THINGS OFF I HAVE THIS GRINDING TYPE NOISE UP AND AROUND MY AXLE THING; THAT NO ONE AT THE TWO DODGE REPAIR GARAGES SEEMS TO KNOW WHAT IT IS EXACTLY. I HAD MY BALL JOINTS REPLACED TWICE. ONE MONTH AFTER I GOT BRAND NEW BRAKES PUT ON, THEY STARTED TO SQUEAK. I WAS TOLD THAT THE MAJORITY OF DODGE SUV'S BRAKES SQUEAK, ITS JUST HOW THE MANUFACTURERS MAKE THEM; GO FIGURE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"9999","productMake":"WAGNER","productModel":"BRAKE/CLUTCH","manufacturer":"WAGNER ELEC. BRAKE/CLUTCH"}]},{"odiNumber":10030572,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2003","dateComplaintFiled":"08/01/2003","vin":"1B4HS28Z3YF","components":"STEERING","summary":"SINCE APRIL 2003, I HAVE EXPRESSED CONCERNS ABOUT THE STEERING ON MY 2000 DODGE DURANGO. ONE DEALER TOLD ME I NEEDED A TIROD, THEN A STEERING BOX. ANOTHER DEALER INFORMED ME THE CAR DID NOT HAVE A STEERING BOX (RACK AND PINION) AND THAT THE CAR WAS FINE. NOW I HEAR THAT I AM NOT THE ONLY ONE WITH COMPLAINTS ABOUT THE STEERING OF THESE VEHICLES.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031719,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2003","dateComplaintFiled":"07/31/2003","vin":"FILLIN","components":"SUSPENSION","summary":"CONSUMER STATES THAT THE VEHICLE UPPER BALL JOINT IS WEARING PREMATURELY. *PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031562,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2003","dateComplaintFiled":"07/30/2003","vin":"","components":"SUSPENSION","summary":"CONSUMER STATES UPPER BALL JOINTS ARE WEARING PREMATURELY. DEALER NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031566,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2003","dateComplaintFiled":"07/30/2003","vin":"","components":"SUSPENSION","summary":"CONSUMER STATES UPPER BALL JOINTS WEAR PREMATURELY. DEALER NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030422,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2002","dateComplaintFiled":"07/30/2003","vin":"1B4HS28Z3YF","components":"SUSPENSION","summary":"HAD TO REPLACE UPPERBALL JONTS AT 50K MILES ON MY 2000 DURANGO. AFTER COMPLAINING OF NOISE AT 30K MILES. DEALER STATED COULD NOT FIND OR REPORT PROBLEM. WHEN TAKEN IN FOR NEW TIRES AND WHEEL ALIGNMENT, DEALER SAID THEY HAD TO REPLACE BALL JOINTS ON RIGHT SIDE. I FORGOT ABOUT MY NOISE COMPLAINT AND WOW, THE NOISE WENT AWAY WITH THE REPLACEMNT OF THE BALL JOINTS. NOW THE LEFT SIDE IS HAVING THE SOME NOISE AT 65K MILES.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030461,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2003","dateComplaintFiled":"07/30/2003","vin":"1B4HS28N4YF","components":"SUSPENSION","summary":"I'D LIKE TO RAISE A COMPLAINT REGARDING NHTSA ACTION NUMBER PE03032 - THE INVESTIGATION OF FRONT SUSPENSION BALL JOINTS WEARING OUT PREMATURELY. I JUST GOT WORD THAT MY 2000 DURANGO WITH 60,000 NEEDS TO HAVE THE BALL JOINTS (FRONT) REPLACED BECAUSE THEY ARE WORN. PLEASE RECORD MY COMPLAINT WITH THE OTHERS AS I FEEL THIS IS A DEFECT AND WOULD LIKE TO HAVE DODGE REIMBURSE ME FOR THE COST OF THIS REPAIR. THANKS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030484,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2003","dateComplaintFiled":"07/30/2003","vin":"1B4HS28ZXYF","components":"SUSPENSION","summary":"DEALER REPLACED BOTH UPPER AND LOWER BALL JOINTS AND ASSOCIATE CONTROL ARMS ON 2000 DODGE DURANGO R/T AT WHAT I THINK IS PREMATURE MILEAGE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031353,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2003","dateComplaintFiled":"07/29/2003","vin":"","components":"SUSPENSION","summary":"CONSUMER STATES THAT UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031362,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/29/2003","vin":"","components":"SUSPENSION","summary":"WHILE HAVING VEHICLE SERVICED CONSUMER WAS INFORMED THAT UPPER BALL JOINT HAD WORN PREMATURELY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031380,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2003","dateComplaintFiled":"07/29/2003","vin":"","components":"SUSPENSION","summary":"CONSUMER STATES UPPER BALL JOINTS WEAR PREMATURELY. DEALER NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10031383,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2003","dateComplaintFiled":"07/29/2003","vin":"","components":"SUSPENSION","summary":"CONESUMER STATES FRONT HUB BEARING IS WEARING PREMATURELY , CAUSING A LOUD NOISE . DEALER NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030344,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2003","dateComplaintFiled":"07/29/2003","vin":"","components":"SUSPENSION,EQUIPMENT","summary":"MY 2000 DODGE DURANGO HAS 48,000 MILES AND THE FRONT RIGHT UPPER BALL JOINT IS FAILING. MY DODGE DEALER ADVISED ME TO NOT TAKE THE VEHICLE OUT OF TOWN. THEY ARE UNABLE TO GET THE PARTS TO REPAIR IT. I HAVE A PRE PAID VACATION COMING UP THAT WILL NOW REQUIRE A CAR RENTAL. SOMETHING NEEDS TO BE DONE AND SOON.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"1979","productMake":"DODGE","productModel":"SPORT UTILITY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030368,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2003","dateComplaintFiled":"07/29/2003","vin":"","components":"SUSPENSION","summary":"2000 DURANGO WITH 80,000 MILES. UPPER BALL JOINT FAILED CAUSING THE UPPER CONTROL ARM (AND DRIVERS SIDE WHEEL) TO SEPARATE FROM THE VEHICLE. THE TRUCK VIOLENTLY VEERED AND SKIDDED UNTIL IT CAME TO REST ON THE SIDE OF THE ROAD. LUCKILY THIS OCCURRED AT ONLY ABOUT 25 MPH, TWO MINUTES BEFORE, THE VEHICLE WAS AT HIGHWAY SPEEDS!*AK *NM EA03-023. UPDATED *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029324,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2003","dateComplaintFiled":"07/28/2003","vin":"1B4HS28N9YF","components":"STEERING,SUSPENSION","summary":"TROUBLE WITH STEERING, SUSPENSION. WHEN GOING OVER BUMPS, CAN LOOSE CONTROL OF THE VEHICLE, JUMPS ALL OVER THE ROAD. ALSO ON SLIPPERY ROADS HARD TO CONTROL AS WELL.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029325,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2003","dateComplaintFiled":"07/28/2003","vin":"1B4HR28Y0YF","components":"UNKNOWN OR OTHER","summary":"ON 7/26/03 MY DAUGHTER AND I HAD BEEN DRIVING FOR APROX. 30 MILES AND WHILE MAINTAINING A SPEED OF 60-65MPH THE ENGINE STARTED TO \"REV\" ITSELF AND WOULD MAKE SUDDEN BACK & FORTH JERK MOTIONS. IT WOULD JUMP FORWARD THEN STALL. THE BRAKE PEDAL COMPLETELY LOCKED AND WOULD NOT MOVE EVEN WHEN I STOOD ON IT. WHILE STILL AT APROX. 60 MPH I WAS ABLE TO SLOW AND EVENTUALLY STOP THE TRUCK BY PUTTING IT IN NEUTRAL AND COASTING AS IT EVENTUALLY LOST SPEED AND STOPPED. AN EXTREMELY DANGEROUS SITUATION (NOT THE FIRST) COURTESY OF DODGE. IN ADDITION I HAVE PROBLEMS STOPPING THE TRUCK WITHOUT IT SLIDINGWHEN I AM FORCED TO COME TO A SUDDEN STOP. THE TRUCK SKIDS OR SLIDES A FEW FEET BEFORE IT COMPLETELY STOPS. THIS CONTINUES EVEN WITH NEW TIRES. THIS SITUATION ALMOST CAUSED A SERIOUS ACCIDENT INVOLVING SMALL CHILDREN CROSSING THE ROAD.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029326,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2003","dateComplaintFiled":"07/28/2003","vin":"1B4HS28N3YF","components":"SUSPENSION","summary":"I ALSO HAD NEW TIRES PUT ON AND I WAS TOLD I NEEDED UPPER BALL JOINTS REPLACED ON MY 2000 DODGE DURANGO. IT SEEMS I AM NOT THE ONLY ONE WITH THIS PROBLEM. THERE SHOULD BE A RECALL ON THIS BEFORE SOMEONE GETS SERIOUSLY HURT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030269,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2003","dateComplaintFiled":"07/28/2003","vin":"1B4HS28Z7YF","components":"SUSPENSION,LATCHES/LOCKS/LINKAGES","summary":"FRONT LEFT AXEL COLLAPSED WHILE DRIVING WITH MY 3 CHILDREN. CAR LOST CONTROL DUE TO LACK OF STEERING ABILITY. RIGHT FRONT AXEL NEEDED TO BE REPLACED 5 MONTHS LATER","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029278,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2000","dateComplaintFiled":"07/27/2003","vin":"","components":"SUSPENSION","summary":"I PURCHASED A USED 2000 DODGE DURANGO AT LEE AUTOMALL, SACO, MAINE, ON 03-06-03. I WAS INFORMED A 150 POINT CHECK HAD BEEN PERFORMED AND THE BRAKES WERE NEW ON USED VEHICLES ON THEIR LOT. MY FIRST MAINTENANCE/OIL CHANGE WAS 04/03 AT LEE AUTOMALL, AUBURN, ME. I PROVIDED A CONCERN THAT THE FRONT BRAKES HAD BEEN SCWELL'G AT EACH SLOW DOWN OR STOP AND THAT BRAKE DUST WAS ACCUMULAT'G ON THE TIRE RIMS. THE BRAKES WERE CHECKED AND I WAS INFORMED THAT THEY WERE IN EXCELLENT CONDITION AND THAT THE SCWELL'G SOUND I WAS HEARING IS NORMAL PERFORMANCE DUE TO A NEW KIND OF BRAKE PADS THAT USED CAR DEALERSHIPS INSTALL ON USED VEHICLES. 2 DAYS AFTER THE FRONT BRAKES BEGAN TO SCWELL AGAIN AND BRAKE DUST WAS APPEAR'G ON THE TIRE RIMS. 2 WKS AFTER SVC/MAINTENANCE I NOTICED THAT EACH TIME I DROVE ACROSS A BUMP OR CEMENT BRIDGE THE DURANGO WOULD JOLT FROM ONE SIDE TO THE OTHER. WHEREBY, I HAD A DIFFICULT TIME CONTROL'G THE STEER'G. I BROUGHT THE DURANGO IN FOR SVC/MAINTENANCE ON 07/09/03 TO LEE AUTOMALL IN AUBURN, ME FOR F/U CARE. I EXPLAINED TO THE SERVICE REP THAT THE FRONT BRAKES CONT'D TO SCWELL AND THAT THE SUSPENSION WAS NOT PERFORM'G WELL. I EXPRESSED THAT IT WAS DIFFICULT TO MAINTAIN CONTROL OF THE STEER'G EACH INSTANCE THAT I DROVE OVER A BUMP OR CEMENT BRIDGE. I PHONED THE SERVICE REP ON 07/10/03 TO RECEIVE A STATUS ON THE VEHICLE. I WAS TOLD THAT ALL 4 SHOCKS (NO GOOD), 2 TIRES (WORN-NO TREAD), AND A SERPETINE BELT (CRACKED) HAD TO BE REPLACED. I OWNED THE DURANGO FOR 3 MONTHS AND I'M BEING TOLD THAT ALL 4 SHOCKS HAVE TO BE REPLACED. I PICKED THE DURANGO UP ON 07/12/03 AND ALL WAS WELL UNTIL 07/13/03. THE SHOCKS WERE REPLACED, TWO NEW TIRES, AND THE BRAKES--I WAS TOLD THAT THE BRAKES ARE IN EXCELLENT CONDITION, A GREAT AMOUNT OF PADD'G REMAINED AND THAT IT IS JUST A CHARACTER FLAW. AS OF 07/15/03 THE FRONT BRAKES CONTINUE TO SCWELL, BRAKE DUST COLLECTS ON THE RIMS AND I CONTINUE TO HAVE A DIFFICULT TIME HANDL'G THE STEER'G WHEN I DRIVE OVER A BUMP OR A CEMENT BRIDGE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029291,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2003","dateComplaintFiled":"07/27/2003","vin":"1B4HS28Z9YF","components":"SUSPENSION","summary":"PURCHASED A USED 2000 DODGE DURANGO THROUGH A CHRYSLER AUCTION IN CONN. THROUGH ENTERPRISE CAR SALES IN JANUARY 2003. THEY ATTENDED THAT AUCTION ON OUR BEHALF. THE SUV HAD APRX. 35,500 MILES ON IT. CURRENTLY IT HAS 41,379 MILES ON IT. SINCE WE PURCHASED THE VEHICLE IT HAD BEEN PULLING TO THE RIGHT WHEN IT WENT OVER BUMPS ETC. BUT WE THOUGHT IT WAS JUST DUE TO BEING A SUV ON A TRUCK BODY. WE JUST BROUGHT IT INTO AN AUTOMOTIVE SHOP TO BE LOOKED AT AS IT SEEMED TO BE GETTING WORSE. WE HAD TO REPLACE THE RIGHT UPPER BALL JOINT. THE SHOP STRONGLY RECOMMENDED THAT WE NOT RISK DRIVING THE VEHICLE. WE REPAIRED THE DURANGO AT A COST OF APRX. $255.00. IT IS NO LONGER PULLING TO THE RIGHT. OUR VIN IS [XXX]. THE BALL JOINTS HAVE WORN OUT PREMATURELY AND WE WILL CONTINUE TO INCUR COST FOR ADDITIONAL BALL JOINT COST IN THE FUTURE , IN ADDITION WE HAVE CONCERN OVER SAFETY OF THE VEHICLE DUE TO THE BALL JOINTS. CHRYSLER SHOULD HAVE KNOWN OF THIS PROBLEM ON THIS SPECIFICALLY VEHICLE WHEN THEY SOLD IT THROUGH THE AUCTION. I WOULD LIKE CHRYSLER TO INSPECT ALL OF OUR BALLJOINTS AND REPLACE AS NECESSARY AND ALSO BE REIMBURSED FOR THE COST THAT WE HAVE JUST INCURRED.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029240,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2003","dateComplaintFiled":"07/26/2003","vin":"1B4HR28Z2YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO SLT--WHEN DRIVING AND HIT A SMALL CRACK OR BAD ROAD THE SUV GIVES A JERK IN THE FRONT LIKE IT IS PULLING TO EITHER SIDE REAL FAST CAUSING LOOSING OF CONTROL QUICKLY--IT IS VERY NOTICABLE--I JUST GOT THIS SUV LAST MONTH AND THERE IS SOMETHING WRONG WITH WHY THE CAR JUMPS OUT OF CONTROL WHEN YOU HIT A BAD SPOT IN THE ROAD--TRY TO DODGE THE BAD ROADS BUT IS IMPOSSIBLE!*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029252,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2003","dateComplaintFiled":"07/26/2003","vin":"1B4HS28Z2YF","components":"POWER TRAIN","summary":"TRANSMISSION HAS IRREGULAR SHIFTS BETWEEN GEARS. IT SEEMS TO FLUCTUATE BETWEEN 1ST AND 2ND GEAR, OR LIKE IT CAN'T PICK WHICH GEAR IT WANTS TO BE IN. TRANSMISSION CLUNKS BETWEEN DRIVE AND REVERSE. LARSON DODGE IN PUYALLUP TOLD ME IT WAS NORMAL AND THAT I SHOULD PAY FOR A TRANSMISSION FLUID CHANGE EVEN THOUGH IT WAS STILL UNDER FACTORY WARRANTY. SAID IT NEEDS SYNTHETIC TRANNY FLUID. ONLY 30K MILES ON IT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029254,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2002","dateComplaintFiled":"07/26/2003","vin":"1B4HS28Z2YF","components":"SUSPENSION","summary":"THERE WAS A LOUD SQUEAKING AND CLUNKING NOISE COMING FROM FRONT SUSPENSION WHEN GOING OVER BUMPS. VEHICLE ALSO PULLED VERY HARD TO THE RIGHT. HAD IT ALIGNED TWO SEPARATE TIMES WITH NO NOTICEABLE DIFFERENCES. TOOK TO A ALIGNMENT SHOP, AND WAS TOLD THE UPPER BALL JOINT WAS LOOSE. THEY RECOMMENDED TAKING TO DEALER FOR WARRANTY WORK ON SUSPENSION BEFORE ALIGNMENT. DEALERSHIP MADE 'REPAIRS' TO FRONT AND REAR SUSPENSION (8-2002) NOW (7-2003), VEHICLE IS LEANING TOWARDS THE DRIVER SIDE WHILE PARKED. IT IS 2\" LOWER ON DRIVER SIDE THEN PASSENGER SIDE. ALSO, NOW HEARING ANOTHER SQUEAKING SOUND FROM FRONT SUSPENSION WHEN GOING OVER BUMPS. VEHICLE ALSO DIVES HARD WHEN IT HITS A BUMP AT 35-65+ MPH. ALMOST LOSE CONTROL OF VEHICLE. I DON'T FEEL SAFE DRIVING IT NOW AFTER HEARING ABOUT THE INVESTIGATION ON THE SUSPENSION. I HAVE A 2 YEAR OLD SON AND A BABY GIRL DUE AUGUST 30TH. ALL OF THE COMPLAINTS ONLINE SOUND IDENTICAL TO WHAT MY DURANGO IS DOING!*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029258,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2003","dateComplaintFiled":"07/26/2003","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO - UPPER AND LOWER BALL JOINTS FAILED IN THE FRONT SUSPENSION AND HAD TO BE REPLACED WITH ONLY 40,500 MILES. AFTER MANY COMUNICATIONS WITH THE AREA MAN FOR DAIMLER CHRYSLER THEY FINALLY PAID FOR THE REPAIRS. COST ON THIS REPAIR WAS ESTIMATED AT $1000. COSTLY REPAIR WITH THIS FEW MILES.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029144,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2003","dateComplaintFiled":"07/25/2003","vin":"1B4HS28Z3YF","components":"SUSPENSION","summary":"LOUD POPPING NOISE HEARD COMING FROM THE FRONT END OF THE VEHICLE WHEN TURNING.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029165,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2003","dateComplaintFiled":"07/25/2003","vin":"1B4HS28N9YF","components":"SUSPENSION","summary":"THE FRONT END CONTROL ARM WAS REPLACED AFTER INSPECTION DUE TO WEAR WHEN NEW TIRES WERE INSTALLED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029188,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2002","dateComplaintFiled":"07/25/2003","vin":"1B4HS28Z4YF","components":"SUSPENSION","summary":"WITH REFERENCE TO A 7/23/03 NEWSPAPER ARTICLE FROM THE NHTSA REGARDING 81 COMPLAINTS ALLEGING THAT THE FRONT SUSPENSION BALL JOINTS ARE WEARING OUT PREMATURELY ON THE DODGE DURANGOS, I WOULD LIKE TO ADD MY VEHICLE TO THAT COUNT.*AK ON 7/16/02 I HAD THE RIGHT FRONT UPPER CONTROL ARM REPLACED ON MY 2000 DODGE DURANGO TO REMEDY A NOISE PROBLEM. THIS WAS DONE AT THE AUTO DEALER AT MY EXPENSE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030203,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2003","dateComplaintFiled":"07/25/2003","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"CONSUMER STATES THE OTHER DAY HE WENT TO HAVE A FRONT END ALIGNMENT DONE, AND WAS TOLD THAT IT COULD NOT BE DONE BECAUSE BOTH THE UPPER AND LOWER BALL JOINTS WERE WORN BEYOND LIMITS. CONSUMER DID NOT HAVE THE WORK DONE BECAUSE OF THE COST. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030030,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/24/2003","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"WHEN DRIVING THERE IS A LOUD CLUNG NOISE IN THE FRONT END. TOOK VEHICLE TO DEALER, DEALER STATED THAT THE UPPER BALL JOINTS WERE FAILING. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030040,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2003","dateComplaintFiled":"07/24/2003","vin":"","components":"SUSPENSION","summary":"CONSUMER TOOK VEHICLE INTO THE DEALER TO INSPECT THE FRONT END SINCE IT FELT LIKE IT WAS WAVING. DEALER REPLACED BOTH SIDES, UPPER AND LOWER BALL JOINTS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030077,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/24/2003","vin":"","components":"SUSPENSION","summary":"CONSUMER STATED THAT AFTER HAVING VEHICLE SERVICED TECHNICIAN NOTICED PASSENGER'S SIDE BALL JOINT NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10030079,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2003","dateComplaintFiled":"07/24/2003","vin":"","components":"SUSPENSION","summary":"AT 2 MPH THE DRIVER'S FRONT TIRE FELL OFF, CAUSING OVER $2000.00 DAMAGE. VEHICLE WAS RESTING ON THE WHEEL. UPPER BALL JOINTS HAD FAILED. FRONT END HAD BEEN CHECKED BY MECHANIC TWO MONTHS PRIOR, WAS WITHIN SPECS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029099,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2003","dateComplaintFiled":"07/24/2003","vin":"1B4HR28Y6YF","components":"SUSPENSION","summary":"I HAVE A PROBLEM WITH A GRINDING NOISE, AND TURNING RADIUS PROBLEM THAT JUST STARTED WITH REGARD TO THE 2000 DODGE DURANGO. MY VEHICLE IS OBVIOUSLY OUT OF WARRANTY, BUT HAVE BEEN TOLD BY QUICK INSPECTION OF NON-DEALER MECHANIC THAT THIS MAY BE RELATED TO THE BALL JOINT PROBLEM THAT IS BEING CURRENTLY INVESTIGATED AND WAS URGED TO FILE COMPLAINT AND GET THE VEHICLE INSPECTED BY A DEALER ASAP. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029117,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2003","dateComplaintFiled":"07/24/2003","vin":"1B4HS28N2YF","components":"STEERING,SUSPENSION,EQUIPMENT","summary":"THIS COMPLAINT IS RELATED TO THE DODGE DURANGO FRONT SUSPENSION UPPER BALL JOINTS AND CONTROL ARMS WEARING OUT PREMATURELY. AT 28,433 MILES I EXPERIENCED FRONT SUSPENSION PROBLEMS. THE LOCAL CHRYSLER DEALERSHIP COULD NOT FIND ANYTHING WRONG. AT 38,801 MILES \"THEY\" WERE ABLE TO PINPOINT THE PROBLEM AND REPLACED THE FRONT AND REAR SWAY BAR BUSHINGS AND INNER AND OUTER TIE RODS. AT 45,390 MILES THE PROBLEM REOCURRED AND THE TIE RODS, UPPER BALL JOINTS AND CONTROL ARMS WERE REPLACED AGAIN! AFTER READING THE RELATED ARTICLE ON YOUR WEBSITE, I WANTED TO EXPRESS MY CONCERN AND ENCOURAGE YOU TO FURTHER YOUR INVESTIGATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"9999","productMake":"SUSPENSION","productModel":"CONTROL ARM","manufacturer":"HASA S.A."}]},{"odiNumber":10029122,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2003","dateComplaintFiled":"07/24/2003","vin":"1B4HS28ZXYF","components":"SUSPENSION","summary":"BALL JOINTS DEFECTIVE ON 2000 DODGE DURANGO.45,000 MILES AND NEED REPLACED ALREADY. (UPPER BALL JOINTS). *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029949,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/23/2003","vin":"","components":"SUSPENSION","summary":"CONSUMER TOOK VEHICLE TO MECHANIC FOR TIRE AND ALIGNMENT SERVICE. MECHANIC ADVISED CONSUMER COULD NOT PERFORM ALIGNMENT SERVICE BECAUSE BALL JOINTS WERE WORN EXCESSIVELY AND NEEDED TO BE REPLACED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028982,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2002","dateComplaintFiled":"07/23/2003","vin":"1B4HS28Z7YF","components":"SUSPENSION","summary":"OUR 2000 DODGE DURANGO R/T - NEEDED UPPER BALL JOINT REPLACED, DUE TO THE DAMAGE THAT CAUSED- WE ALSO HAD TO REPLACE ALL OF OUR TIRES. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029967,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2003","dateComplaintFiled":"07/23/2003","vin":"1B4HS28N9YF","components":"SUSPENSION","summary":"CONSUME STATES UPPER BALL JOINTS ARE WEARING OUT PREMATURELY. DEALER NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029971,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2003","dateComplaintFiled":"07/23/2003","vin":"","components":"SUSPENSION,WHEELS","summary":"CONSUMER STATES TOP BALL JOINTS SEPARATED AND WHEEL FELL OFF WHILE DRIVING. DEALER NOTIFIED. *AK EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029972,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/23/2003","vin":"","components":"SUSPENSION","summary":"CONSUMER STATES WHEN MAKING A TURN THERE IS A POPPING NOISE IN THE FRONT OF VEHICLE. TOOK TO DODGE, AND DODGE REPLACED THE UPPER CONTROL ARM BUSHINGR. THE POPPING STOPPED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028995,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2003","dateComplaintFiled":"07/23/2003","vin":"","components":"SUSPENSION","summary":"SLIGHT LOSS OF CONTROL OF VEHICLE OR SHIMMERING WHILE DRIVING. HAS HAPPENED A FEW TIMES. GAIN CONTROL AFTER FEW SECONDS. 2000 DODGE DURANGO. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029986,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/23/2003","vin":"","components":"SUSPENSION","summary":"CONSUMER STATES WHILE TRAVELING OVER BUMPY ROADS CONSUMER WOULD HEAR A NOISE COMING FROM FRONT END OF VEHICLE DUE TO SUSPENSION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029000,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2003","dateComplaintFiled":"07/23/2003","vin":"1B4H5Z8Z4YF","components":"SUSPENSION","summary":"I TOOK MY CAR INTO GET THE TIRES ROTATED AND THE TIRE TECH TOLD ME THE FRONT UPPER BALL JOINTS WERE ABOUT TO BREAK AND I WAS LUCKY I HAVENT GOT INTO A CAR ACCIDENT YET. HE SAID MY CAR WAS UNSAFE TO DRIVE AND I NEEDED IT TO BE FIXED AS SOON AS POSSIBLE. I SAW ALL THE REPORTS AND NEEDED TO REPORT MINE TOO. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029016,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2003","dateComplaintFiled":"07/23/2003","vin":"","components":"SUSPENSION","summary":"AFTER GETTING NEW TIRES FOR MY 2000 DODGE DURANGO I WAS TOLD THAT THE UPPER BALL JOINTS AND ARM HAD TO BE REPLACED \"OR THE WHEELS WOULD FALL OFF.\" I HAVE 59,000 MILES ON THE VEHICLE. 4X2, NEVER OFF ROAD.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029028,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2003","dateComplaintFiled":"07/23/2003","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"I HAVE A 2000 DODGE DURANGO, AND I HAVE BEEN EXPERIENCING, FRONT SUSPENSION PROBLEMS.WHEN YOU ARE TURNING OR DRIVING AT ANY RATE OF SPEED IT MAKES A CREEKING NOISE, AND A CLICKING NOISE. I TOOK IT TO GOODYEAR AND THEY TOLD ME THE BALL JOINTS NEED TO BE REPLACED, UPPER AND LOWER. THERE IS ONLY 52000 MILES ON MY TRUCK, I TOOK IT TO THE DEALER AND THEY SAID THEY CAN NOT DUPLICATE THE PROBLEM. THE COST FOR REPAIR IS OVER $1000.00 DOLLARS. WITH ALL THE COMPLAINTS YOU ARE RECIIVEING I THINK THERE SHOULD BE A RECALL AND THE DEALERS SHOULD BE REPAIRING THE PROBLEMS AT THERE EXPENSE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029033,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2003","dateComplaintFiled":"07/23/2003","vin":"1B4HS28N8YF","components":"POWER TRAIN","summary":"REAR END MAKES A WHINING SOUND AND CAN BE PUT INTO DRIVE WITHOUT PRESSING BRAKE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029040,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2003","dateComplaintFiled":"07/23/2003","vin":"","components":"STEERING","summary":"STEERING MAKES POPPING NOISES WHEN TURNING RIGHT OR LEFT. STEERING HAS BEGUN TO FREEZE WHEN TURN TO THE RIGHT.MOSTLY OCCURS ON INTERSTATE ON/OFF RAMPS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028792,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2003","dateComplaintFiled":"07/22/2003","vin":"1B4HS28Z9YF","components":"SUSPENSION","summary":"DEFECTIVE UPPER FRONT BALL JOINT - CHRYSLER HAS FAILED TO PROVIDE REPACEMENT PARTS FOR OVER 1 1/2 MONTHS. TRUCK IS UNSAFE TO DRIVE. HAS BEEN SITTING AT MY WORK IN THE BACK PARKING LOT FOR OVER A MONTH. LEFT UPPER BALL JOINT IS READY TO BREAK. I AM LUCKY THAT I WORK FOR A CAR DEALERSHIP AND WAS MADE AWARE OF THE PROBLEM BEFORE I GOT HURT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028793,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2002","dateComplaintFiled":"07/22/2003","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"2000 DODGE DURANGO. ON TWO OCCASIONS I HAD MY DURANGO IN FOR PREMATURE BALLJOINTS. THE LEFT UPPER AND LOWER HAD TO BE REPLACED AND THEN THE RIGHT AND LEFT TIE RODS. I WAS TOLD THAT THE TIERODS SHOULD HAVE BEEN REPLACED WHEN THE BALLJOINT WAS REPLACED. I ONLY HAD APPROXIMATELY 40,000 MILES ON MY CAR WHEN THEY WERE REPLACED. I HAD TO PAY $150 PLUS A CAR RENTAL FOR THIS REPAIR WHICH TOOK TWO DAYS BECAUSE THE DEALER DIDN'T HAVE THE PARTS IN STOCK.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029788,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/22/2003","vin":"1B4HS28N1YF","components":"STEERING","summary":"VEHICLE'S STEERING GEAR AND IMMEDIATE SHAFT HAD TO BE REPLACED, DUE TO PART FAILURE , WHILE HAVING A ROUTINE INSPECTION DONE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028801,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2002","dateComplaintFiled":"07/22/2003","vin":"","components":"SUSPENSION","summary":"MY UPPER RIGHT BALL JOINT BROKE AND SEPARATED THE WHEEL FROM THE VEHICLE. FORTUNATELY, NO ACCIDENT ONLY BECAUUSE OF THE SLOW SPEED OF THE VEHICLE. THIS SEEMS TO BE QUITE A WEEK AND DANGEROUS LINK FOR A 2000 DODGE DURANGO WITH 40000 MILE AND NEVER WAS USED IN OFF ROAD. EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028811,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2003","dateComplaintFiled":"07/22/2003","vin":"1B4HR28Y1YF","components":"SUSPENSION","summary":"WHEN GOING OVER RIPPLES OR BUMPS IN THE ROAD AT AROUND 15 TO 35 MPH, YOU CAN HEAR A STRANGE KNOCKING NOISE COMING FROM THE RIGHT FRONT SUSPENSION. ALSO, YOU CAN NOTICE THE LOOSENESS IN THE SUSPENSION WHEN GOING OVER RIPPLES WHEN MAKING A SHARP RIGHT TURN. A TOTAL OF 3 TIMES VEHICLE HAS BEEN IN SHOP (KIMS OF LAUREL). THE 1ST TIME I TOOK TO BE SERVICE, THE DEALER MADE A FALSE STATEMENT THAT THE ROTORS NEEDED TURNING (I WAS CHARGE FOR TURNING ROTORS WHEN THAT WASN'T THE PROBLEM. AFTER COMPLAINING, CHARGES WERE WAIVED). I WAS WITHOUT OUT VEHICLE THE 2ND TIME FOR A TOTAL OF 18 DAYS AND THE PROBLEM STILL WASN'T SOLVED. HAD TO TAKE VEHICLE BACK THE 3RD TIME AND AS SOON AS I DROVE OFF LOT, THE LOOSENESS AND KNOCKING NOISE WAS VERY NOTICEABLE WHEN GOING OVER BUMBS. PROBLEM STILL EXISTS. VERY UNHAPPY WITH SERVICE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028815,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2003","dateComplaintFiled":"07/22/2003","vin":"","components":"SUSPENSION","summary":"BACKING OUT OF DRIVEWAY TURNING WHEEL TO RIGHT FELT LIKE I HIT SOMETHING, GOT OUT AND LOOKED AROUND VEHICLE, FOUND NOTHING. BACKED INTO STREET, KNEW SOMETHING WAS WRONG, LOOKED AT FRONT TIRE ON PASSENGER SIDE, WHEEL WAS COCKED. CALLED TOW TRUCK AND CERTIFIED MECHANIC SAID BALL JOINT WAS BROKEN.*AK EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028816,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2003","dateComplaintFiled":"07/22/2003","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"WHEN I HAD FRONT BRAKES PUT ON MY 2000 DURANGO LAST MONTH, IT WAS NOTED THAT THE BALL JOINTS NEED TO BE REPLACED. I HAVE 48,000 MILES ON THIS TRUCK.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029808,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/22/2003","vin":"","components":"TIRES","summary":"CONSUMER STATES THAT THE TIRES ARE ROUNING OUT, CAUSING VIBRATION IN THE STEERING WHEEL. TOOK TO DEALER, AND DEALER WAS OFFERING TO REPLACE THE BAD TIRE WITH A BRAND NEW SAME BRAND MODEL TIRE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028840,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2003","dateComplaintFiled":"07/22/2003","vin":"","components":"SUSPENSION","summary":"I OWN A 2000 DODGE DURANGO. ON TWO DIFFERANT OCCASIONS I HAVE TAKEN MY DURANGO TO THE LOCAL DODGE DEALER TO HAVE THEM INVESTIGATE A POPPING SOUND IN THE FRONT END OF THE TRUCK. ON BOTH OCCASIONS THEY SAID THERE IS NOTHING WRONG AND THEY CAN'T FIND A PROBLEM WITH ANYTHING.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028845,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2003","dateComplaintFiled":"07/22/2003","vin":"1B4HR28Y4YF","components":"SUSPENSION","summary":"I HAVE A 2000 DODGE DURANGO. I READ WHERE THE GOVERNMENT IS INVESTIGATING THE UPPER BALL JOINTS ON THE FRONT SUSPENSION. MINE HVE BEEN REPLACED THREE TIMES. THERE IS A MAJOR DEFECT HERE.THE LAST TIME I TOOK IT IN THE STEERING WHEEL HAD STARTED TO WOBBLE. I DIDN'T KNOW WHAT IT WAS UNTIL I READ THE ARTICLE IN THE NEWSPAPER.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028847,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2002","dateComplaintFiled":"07/22/2003","vin":"1B4HS28Z2YF","components":"STEERING","summary":"POWER STEERING","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028852,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2003","dateComplaintFiled":"07/22/2003","vin":"1B4HS28N9YF","components":"POWER TRAIN","summary":"HAD TO REPLACE THE TRANSMISSION AT 41,000 MILES ON OUR 2000 DODGE DURANGO. AROUND 30,000 MILES THE SUV'S RPM'S WOULD FLUCTUATE AND STALL AT STOPS. IT WOULD DO IT SPURATICALLY, YET BASICALLY DAILY. THE PLACE WHERE WE HAD IT SERVICED SAID THEY WOULD HAVE TO DUPLICATE THE PROBLEM BEFORE THEY COULD FIX IT. SINCE THIS DIDN'T HAPPEN ALL OF THE TIME THE SERVICE DEPARTMENT COULD NOT DUPLICATE IT. ON ONE OCCASSION THE SUV STALLED AND WE IMMEDIATELY DROVE IT TO THE SERVICE DEPARTMENT THEY DID TELL US THERE WAS A SERVICE BULLETIN ISSUED ABOUT THE COMPUTER NEEDING REPROGRAMMED BECAUSE OF HIGH RPM'S WHILE IDLING. SO THEY REPROGRAMMED THE COMPUTER. THAT LASTED FOR A COUPLE OF DAYS AND WE WERE CALLING THE SERVICE DEPARTMENT AGAIN. THIS TIME THEY SAID THEY COULD REPROGRAM THE COMPUTER AGAIN BUT WOULD HAVE TO CHARGE US $60.00 DO IT. FEELING THAT WE SHOULD NOT HAVE TO PAY FOR THIS WE DID NOT HAVE IT DONE. IT WAS SHORTLY AFTER THAT MY HUSBAND WAS DRIVING THE DURANGO AND IT QUIT WORKING THE TRANSMISSION LIGHT CAME ON AND THE ENGINE LIGHT. THE VEHICLE WAS TOWED TO THE SERVICE DEPARTMENT AND WE WERE NOTIFIED THAT THE TRANSMISSION WAS BAD AND THEY HAD TRIED TO REBUILD IT BUT THAT DID NOT WORK SO THEY WERE PUTTING A BRAND NEW TRANSMISSION IN THE 2000 DURANGO WITH 41,000 MILES. LUCKILY WE HAD PURCHASED AN EXTENDED WARRENTEE AND ONLY HAD TO PAY $50.00 TO REPLACE THE TRANSMISSION. WE HAD CONTACTED DAMLIER CHRYSLER AND TOLD THEM ABOUT THE SITUATION AND I AM VERY DISAPPOINTED IN THEIR COMPANY THEY ACTED AS IF THEY DID NOT CARE. WE HAVE HAD NUMEROUS OTHER PROBLEMS WITH THIS VEHICLE, DRIVERS SIDE SHOULDER SEATBELT BOLT JUST FELL OUT, WE HAD THE REAR A/C MOTOR REPLACED, THE A/C UNIT ITSELF DOES NOT GET COLD WHICH THE SERVICE DEPARTMENT STILL HAS NOT BEEN ABLE TO FIX IT, THE VEHICLE SHIFTS INTO GEAR HARD SOMETIMES YOU HAVE TO FLOOR IT TO GET THE VEHICLE TO GO INTO REVERSE, AND THERE ARE OTHER THINGS. IF WE HAD DONE OUR RESEARCH BEFORE PURCHASING THIS VEHICLE WE WOULD NOT HAVE BOUGHT IT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028860,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2003","dateComplaintFiled":"07/22/2003","vin":"","components":"SUSPENSION,WHEELS","summary":"UPPER BALL JOINTS FAILED ON MY 2000 DODGE DURANGO WITH 42,000 MILES. THIS IS SUPPOSEDLY A HEAVY DUTY TRUCK AND HAS NEVER TOWED ANYTHING NOR BEEN OFFROAD. ONLY LIGHT DUTY COMMUTER DUTY. THIS IS A VERY COMMON PROBLEM AND REPRESENTATIVE OF A DESIGN DEFECT. ENTIRE WHEEL ASSEMBLY CAN FALL OFF VEHICLE WHILE DRIVING.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028858,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2003","dateComplaintFiled":"07/22/2003","vin":"","components":"SUSPENSION","summary":"TOOK MY 2000 DODGE DURANGO IN TO HAVE ABS SENSOR REPLACED AND WAS TOLD BY THE CUSTOMER SERVICE REPRESENTATIVE THAT THE FRONT BALL JOINTS NEEDED TO BE REPLACED, AND THAT I WAS TAKING THE CHANCE OF HAVING A TIRE FALL OFF WHILE DRIVING IF NOT DONE SOON. I INQUIRED IF IT WASN'T UNUSUAL TO HAVE TO REPLACE UPPER BALL JOINTS AT 40,000 MILES AND WAS TOLD THAT IT WAS NOT. I ALSO ASKED IF DODGE WAS SELLING VEHICLES THAT HAVE TIRES FALLING OFF WHILE DRIVING AFTER 40,000 MILES AND WAS TOLD THAT THEY WERE NOT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029846,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2003","dateComplaintFiled":"07/22/2003","vin":"1B4HS28ZXYF","components":"SUSPENSION","summary":"THE UPPER BALL JOINTS WORE OUT AND WAS REPLACE BY AN INDEPENDENT MECHANIC. THE TWO FRONT TIRES WERE REPLACED. PLEASE PROVIDE DETAILS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029881,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/16/2003","dateComplaintFiled":"07/22/2003","vin":"1B4HR28Y1YF","components":"SUSPENSION","summary":"WHILE DRIVING VEHICLE BEGAN SWERVING FROM LEFT TO RIGHT, CAUSING CONSUMER TO LOSE CONTROL. CONSUMER APPLIED THE BRAKES, AND THE TRUCK COLLIDED INTO A DITCH ON THE SIDE OF THE ROAD, RESULTING IN CONSUMER INJURY AND VEHICLE FRAME DAMAGE. RELATED PURSUIT PE 03-032.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028881,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2003","dateComplaintFiled":"07/22/2003","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"I OWN A 2000 DODGE DURANGO 4WD. HAVE NEVER HAD IT OFF-ROAD. ONLY 25,000 MILES ON IT. TOOK THE DURANGO IN FOR WV STATE INSPECTION. THE GARAGE WHERE I HAD BOUGHT IT FOUND THAT THE RIGHT BALL JOINT WAS SO WORE OUT THAT IS WAS NOT SAFE FOR ME TO DRIVE THE VEHICLE. I EXPERIENCED NO DIFFICULTY IN THE STEERING. NO PROBLEMS SHOWED UP AS I COULD TELL. I HAD JUST RETURNED FROM AN INTERSTATE TRIP WHERE MY SPEED WAS UP TO 70 MPH. I WANTED TO REPORT THIS, BECAUSE I HEARD ON THE LOCAL NEWS THAT OTHER DURANGO OWNERS WERE EXPERIENCING SIMILAR PROBLEMS AND YOU WERE TAKING COMPLAINTS ON THIS SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028920,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2003","dateComplaintFiled":"07/22/2003","vin":"","components":"SUSPENSION","summary":"EXCESSIVE TIRE WEAR ON 2000 DODGE DURANGO. NEW FRONT TIRES CUPPED AFTER 5000 MILES. COULD THIS BE RELATED TO A POTENTIAL DEFECT CURRENTLY UNDER INVESTIGATION PER A 7/22/03 NEWS RELEASE?. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10032480,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2003","dateComplaintFiled":"07/22/2003","vin":"1B4HS28N4YF","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE SLUDGE BUILD UP IN 2000 DODGE DURANGO.*MR THE BUILD UP WAS THE RESULT OF THE DESIGN FLAW OF THE INTAKE MANIFOLD. *PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10029746,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/21/2003","vin":"","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR","summary":"CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH BRAKES NOT WORKING PROPERLY. ALSO, ROTORS HAVE BEEN CHANGED TWICE. MANUFACTURER WAS CONTACTED, AND STATED THAT IT WAS NORMAL USAGE IN THE VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028736,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2003","dateComplaintFiled":"07/21/2003","vin":"1B4HS28Z8YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE ROTORS WARP AFTER 3,000 MILES EVERY TIME THEY ARE REPLACED/TURNED-MAKES FOR VERY EXPENSIVE MAINTAINENCE. ALSO, WHEN BRAKING ON A \"BUMPY\" SURFACE (LIKE A ROAD UNDER CONSTRUCTION), BRAKES PULSE AND DO NOT STOP VEHICLE!!! *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10028518,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2003","dateComplaintFiled":"07/17/2003","vin":"1B4HS28N4YF","components":"SEAT BELTS","summary":"THE SEATBELTS IN OUR 2000 DODGE DURANGO IN THE ROW BEHIND THE DRIVER BECOME UNBUCKLED AT WILL AND SOMETIMES THEY DON'T WANT TO LATCH. THE CHILDREN RIDE IN THAT ROW. I NOW MOVED THEM TO THE THIRD ROW BUT I DON'T TRUST THOSE EITHER. WHAT IS GOING ON? YOU HAVE TO PUSH DOWN ON THE CHILD CAR SEAT TO TIGHTEN IT AND EVEN WHEN IT LATCHES, IT WILL COME UNDONE AT SOME POINT DURING THE DRIVE. IT IS OUTRAGEOUS THAT A CAR SHOULD HAVE THAT PARTICULAR DEFECT. MY 11-YEAR OLD TOYOTA CELICA HAD WORKING SEATBELTS UNTIL THE END!*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10026078,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2003","dateComplaintFiled":"07/14/2003","vin":"","components":"EQUIPMENT","summary":"AIR CONDITIONER NOT COOLING WHEN 85 DEGREES OR HOTTER. WHEN SET TO MAX AC, ONLY GET COOL OR WARM AIR. THE VEHICLE IS A 2000 WITH ONLY 50,000 MILES ON IT. I HAVE HAD IT BACK TO THE USED CAR DEALER AND THEY SAY EVERYTHING SEEMS TO BE WORKING PROPERLY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10025691,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2003","dateComplaintFiled":"07/09/2003","vin":"1B4HS28N8YF","components":"ENGINE AND ENGINE COOLING","summary":"THE OIL PRESSURE IN OUR 2000 DODGE DURANGO DROPPED TO 0. . WE DROPPED THE CAR OFF FOR 1 DAYS - I WAS INFORMED THAT TO TO \\\"OIL SLUDGE\\\" IN THE ENGINE, THE CAR IS IRREPAIRABLE DAMAGE TO THE ENGINE. THE ENGINE WILL NEED TO BE REPLACED THE CAR HAS 73,000 MILES ON IT AND WE STILL OWE $18,000! I CALLED AUTO WEST DODGE, CA TO ASK IF THEY HAD HEARD OF ANY SIMILAR PROBLEMS AND WAS TOLD NO. THEN CHECKED ONLINE AND HAVE FOUND MANY OF THE SAME EXAMPLES OF THE SAME PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10025420,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2003","dateComplaintFiled":"07/04/2003","vin":"1B4HS28N3YF","components":"ENGINE AND ENGINE COOLING","summary":"WE HAVE A 2000 DURANGO WITH 39,847 MILES ON IT. ON JUNE 6, 2003 WE WERE TRAVELING DOWN THE FREEWAY AND THE OIL PRESSURE DROPPED TO 0. THE OIL PRESSURE RETURNED TO NORMAL WHEN THE ENGINE CAME TO AN IDLE. AT FIRST IT APPEARED AS IF I HAD A GAUGE PROBLEM. I CHECKED EVERYTHING OUT AND BEGAN ON OUR WAY AGAIN JUST TO FIND IT HAPPENED ALL OVER AGAIN ONCE WE GOT TO SPEED. I PULLED OVER AND THE PRESSURE RETURNED TO NORMAL! WE SHUT IT DOWN AND TOWED IT TO A NEARBY DEALERSHIP. THERE, WHEN ASKED, I DEMONSTRATED THAT OUR ENGINE WAS OKAY BY CRANKING IT WITHOUT STARTING IT. SEVERAL DAYS LATER THEY INFORMED ME THAT I WOULD NEED A NEW ENGINE ($8310). I HAD IT TOWED TO THE DEALERSHIP WHERE I PURCHASED IT. THERE, THE SERVICE MANAGER INFORMED ME THE ENGINE WAS SEIZED! SOMEONE HAD EVIDENTLY RUN THE ENGINE AFTER IT WAS DROPPED OFF, BUT EACH DEALERSHIP BLAMES THE OTHER!!! ODDLY, NEITHER DEALERSHIP EVER ASKED ME WHAT MY DRIVING HABITS ARE TO DETERMINE IF I SHOULD BE ON THE 7,500 MILE SCHEDULE OR THE 3,000 MILE SCHEDULE AS DESCRIBED IN THE OWNER\u0019S MANUAL!*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10023903,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2003","dateComplaintFiled":"06/27/2003","vin":"1B4HS28Z6YF","components":"SUSPENSION","summary":"PREMATURE BALL JOINT FAILURE. THE BALL JOINTS ON MY 2000 DODGE DURANGO FAILED AFTER ONLY 54,445 MILES. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10023380,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2003","dateComplaintFiled":"06/19/2003","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"SOMEWHERE AROUND 25,000 MILES THE ROTORS ON MY DURANGO BEGAN TO WARP. I DON'T DRIVE IT HARD AND SELDOM TOW. THE FRONT END PULSATED SO HARD AS THE STEERING WHEEL SHOOK THAT I CONSIDERED IT EXTREMELY DANGEROUS. I TOOK IT IN AND HAD THE ROTORS TURNED, HOWEVER OVER THE NEXT 8,000 MILES, THE PROBLEM RETURNED AND IS WORSE THAN EVER. THE VEHICLE IS JUST THREE YEARS OLD AND IT'S DIFFICULT TO UNDERSTAND WHY NEW ROTORS ARE NEEDED SO SOON ON A VEHICLE THAT IS SUPPOSE TO BE SO TOUGH. I'M EXTREMELY DISAPPOINTED. DODGE SHOULD HAVE CORRECTED THIS PROBLEM. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10024114,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2003","dateComplaintFiled":"06/16/2003","vin":"","components":"POWER TRAIN","summary":"CONSUMER'S 3 YEARS OLD SON ENGAGED THE VEHICLE FROM PARK TO DRIVE AND DAMAGED THE FRONT OF THE VEHICLE. CONSUMER INQUIRED AS TO HOW IT WAS POSSIBLE FOR THE CHILD TO ENGAGE THE SHIFTER WITH UT COMPRESSING THE BRAKE PEDAL. DEALER NOT NOTIFIED YET. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10022581,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2003","dateComplaintFiled":"06/06/2003","vin":"1B4HS28Z5YF","components":"SUSPENSION","summary":"DRIVING DOWN THE ROAD ABOUT 30 MPH, I HIT A DIP IN THE ROAD AND THE WHOLE PASSENGER SIDE FRONT WHEEL ASSEMBLY (TIRE/WHEEL/STEERING KNUCKLE/BRAKE COMPONENTS) FLEW OFF. THE UPPER BALL JOINT BROKE. EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10022735,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2002","dateComplaintFiled":"06/06/2003","vin":"1B4HSE8Z5YF","components":"SUSPENSION,WHEELS","summary":"NAR 06/06/2003 *MR WHILE DRIVING THE CONSUMER HIT A DIP IN THE ROAD AND THE WHOLE WHEEL ASSEMBLY FLEW OFF. CORRODED BALL JOINTS. *CB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10022232,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2003","dateComplaintFiled":"06/03/2003","vin":"1B4HS2825YF","components":"STEERING","summary":"WHILE TRAVELING ABOUT 30MPH ON A SIDE STREET HIT A DIP IN THE STREET AND THE PASSENGER SIDE WHEEL ASSEMBLY FELL OFF INTO THE STREET. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10020541,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2003","dateComplaintFiled":"05/26/2003","vin":"1B4HS28N1YF","components":"LATCHES/LOCKS/LINKAGES","summary":"JUST BOUGHT A USED 2000 DODGE DURANGO SLT. THE POWER LOCKS ONLY WORK ON 3 OUT OF 5 DOORS PROPERLY. WHEN I USE THE POWER LOCKS THEY LET OUT A HIGH PITCHED GRINDING NOISE. I AM AFRAID MY KIDS MAY BECOME LOCKED INSIDE THE CAR AND BE UNABLE TO GET OUT DUE TO THE PROBLEM WITH THE POWER LOCKS. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10020451,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2003","dateComplaintFiled":"05/22/2003","vin":"","components":"POWER TRAIN","summary":"THE CONSUMER WAS ABLE TO MOVE THE GEAR SHIFT WITHOUT PRESSING DOWN ON THE BRAKE PEDAL. THE DEALER INFORMED THE CONSUMER THE VEHICLE WAS DESIGNED THAT WAY. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10018504,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2003","dateComplaintFiled":"05/10/2003","vin":"1B4HR28Z8YF","components":"POWER TRAIN","summary":"TRANSMISSION AND DRIVE SHAFT FAILURE AT 52000 MILES. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10017134,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/02/2003","dateComplaintFiled":"05/06/2003","vin":"1B4HS28Z4YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"APPROXIMATELY 20 OCCURRENCES OF ANTI-LOCK BRAKE FAILURE IN HARD BRAKING SITUATIONS, RESULTING IN ONE ACCIDENT IN 2002. AS THE BRAKES ARE APPLIED, THEY WILL CUT OUT AND A HUMMING NOISE CAN BE HEARD FROM THE MOTOR/FRONT OF THE VEHICLE. SOMETIMES THE BRAKING WILL KICK BACK ON AFTER A MOMENT OR TWO, OTHER TIMES THE BRAKE PEDAL MUST BE RELEASED AND REAPPLIED IN ORDER TO ACHIEVE NORMAL BRAKING. ON THE MAY 2, 2003 INCIDENT, I WAS ATTEMPTING TO STOP AT A RED LIGHT, TRAVELING 25 MPH, CLEAR AND SUNNY DAY, 52 DEGREES. THE LIGHT CHANGED QUICKLY AND I BEGAN BRAKING. AS I DEPRESSED THE BRAKE HARDER, THE BRAKES SEEMED TO GIVE OUT AND I HEARD THE HUMMING NOISE. THE DURANGO SLOWED TO ABOUT 2-5 MPH BUT MAINTAINED THAT SPEED, EVEN WITH THE BRAKE PEDAL FULLY DEPRESSED. AS I WAS ABOUT TO ROLL INTO THE INTERSECTION, I RELEASED THE BRAKES AND QUICKLY REAPPLIED THEM. THE DURANGO SHOT FORWARD BRIEFLY, BUT THE BRAKES THEN KICKED IN NORMALLY AND I WAS ABLE TO STOP ALL FORWARD MOMENTUM. MOST OF THE ABOVE INCIDENTS HAVE BEEN ON SUNNY DAYS, DRY CONDITIONS WITH AN AVERAGE AIR TEMP OF 60 DEGREES. WE HAVE MENTIONED THIS TO THE DODGE DEALERSHIP THAT MAINTAINS OUR VEHICLE AND THE BRAKING SYSTEM WAS INSPECTED. THEY STATED THAT THE BRAKES WERE OPERATING WITHIN SPECS AND THAT WITH ABS, THERE WILL BE A PAUSE AS THE ABS KICKS IN. MY WIFE AND I HAVE BOTH HAD PRIOR VEHICLES WITH ABS AND HAVE NEVER HAD THIS SITUATION BEFORE. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10016683,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2003","dateComplaintFiled":"04/29/2003","vin":"","components":"POWER TRAIN","summary":"TRANSFER CASE HAS GONE BAD. DODGE MISSED THE DIAGNOSIS AND SENT US BACK DRIVING UNTIL I WAS ABLE TO BRING IT BACK IN A APRIL (OVER A MONTH LATER). WE HAVE CURRENTLY ABOUT 75,000 MILES ON OUR 2000 DURANGO. THE TRANSFER CASE WENT BAD UNEXPECTEDLY AND UNTIMELY. OUR WHEELS COULD HAVE LOCKED UP WHILE WE WERE DRIVING CAUSING SERIOUS INJURY TO US AND OTHERS. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10017783,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2003","dateComplaintFiled":"04/29/2003","vin":"1B4HR28Y3YF","components":"POWER TRAIN","summary":"WHILE DRIVING THE AUTOMATIC TRANSMISSION DIDN'T SHIFT PROPERLY DUE TO A DEFECTIVE OUTPUT SENSOR. THE DEALER HAS BEEN NOTIFIED. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10017633,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2003","dateComplaintFiled":"04/28/2003","vin":"1B4HS28N6YF","components":"STEERING","summary":"THE STEERING PUMP AND RACK FAILED WHILE DRIVING AT 35 MPH. WHICH MADE THE VEHICLE DIFFICULT TO STEER. *JB THE POWER STEERING PUMP WAS REMOVED AND REPLACED ALONG THE STEERING RACK. *SCC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10017447,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2003","dateComplaintFiled":"04/23/2003","vin":"1B4HS48N62F","components":"SEAT BELTS","summary":"WHILE DRIVING 47 MPH THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE DRIVERS SIDE SEAT BELT BECAME DETACHED FROM ITS RETRACTOR WHICH RESULTED IN THE DRIVER BEING INJURED. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10016193,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2003","dateComplaintFiled":"04/19/2003","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS APPLIED WHEN A PEDESTRIAN WALKED IN FRONT OF VEHICLE TRAVELING ABOUT 30 MPH, DURANGO WOULD NOT STOP, CHUGGING MOTION, CLUNKING SOUNDS, REAR OF VEHICLE SKIDDING TO THE LEFT. DRY ROAD, SUNNY DAY, ABOUT 70 DEGREES OUTSIDE. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10016194,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2002","dateComplaintFiled":"04/19/2003","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION WENT OUT OF OVER DRIVE WHILE DRIVING DOWN THE FREEWAY, WOULD NOT GO BACK INTO OVER DRIVE, \"CHECK ENGINE\" LIGHT CAME ON 5 DIFFERENT TIMES, DEALER FIRST TOLD ME I MAY NOT HAVE REPLACED GAS CAP PROPERLY AFTER FILLING WITH GAS, DEALER WORKED ON DURANGO EACH TIME UNDER WARRANTY, DEALER FINALLY CHANGED TRANSMISSION FLUID AND SEALS AND RE-BOOTED OR RE-PROGRAMMED COMPUTER AND CHECK ENGINE LIGHT IS FINALLY OFF. I LOST 3 DAYS ON AN OUT OF TOWN TRIP (CENTRAL OREGON)WAITING FOR A DEALER TO OPEN ON MONDAY TO CHECK IT, HE TOLD ME TO CONTINUE ON TRIP, HE COULD FIND NOTHING WRONG. (TO GET ME FAR FROM HIS DEALERSHIP?) I LOST ABOUT TWO WEEKS USAGE OUT OF THE DURANGO AND HAVE LOST ANY FAITH IN THE CAR BEING RELIABLE AS IT HAS SEVERAL PROBLEMS. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10016195,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2003","dateComplaintFiled":"04/19/2003","vin":"","components":"ELECTRICAL SYSTEM","summary":"RIGHT REAR PASSENGER DOOR LOCKED FROM INSIDE AND OUTSIDE, A FEW WEEKS LATER, THE PROBLEM WENT AWAY, BUT THE WINDOW WILL NOT ROLL DOWN, AND EVER SINCE THEN, WHEN THE VEHICLE EXCEEDS 15 MPH, A LOUD BUZZING (DOORS LOCKING)SURPRISES GUEST PASSENGERS. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10014431,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2002","dateComplaintFiled":"04/15/2003","vin":"","components":"POWER TRAIN","summary":"DURANGO FAILS TO UP SHIFT AT REDLINE FROM FIRST GEAR TO SECOND, WHEN GEAR SELECTOR IS IN DRIVE. ENGINE HITS REV LIMITER REPEATEDLY. TOOK TO SUBURBAN CHRYSLER (SAINT PAUL), WHERE I WAS TOLD THIS IS NORMAL OPERATION. I AGREE THE ENGINE SHOULD HAVE A REV LIMITER IF THE TRANSMISSION DOESN'T SHIFT (MY COMPLAINT). NOT ONLY DID SUBURBAN CHRYSLER (SAINT PAUL) WASTE A WHOLE DAY OF HAVING MY DURANGO, THEY USED A HALF A TANK A GAS AND PUT OVER A HUNDRED MILES ON IT JUST TO TELL ME \"THERE IS NO PROBLEM.\" EVERY CAR I HAVE EVER OWNED HAD AUTOMATIC TRANSMISSION (AND I HAVE WORKED ON A FEW MYSELF), AND HAVE NEVER FAILED TO SHIFT AT REDLINE (THOSE CARS HAD 100 TIMES THE MILEAGE, THAT MY DURANGO HAS). WHEN I PICKED UP MY DURANGO NOT ONLY WAS I PISSED THEY USED IT ALL DAY AND COULDN'T FIND ANYTHING WRONG WITH IT, THEY DIDN'T EVEN SHUT THE HOOD ALL THE WAY WHEN THEY WERE DONE. I HAD TO PULL OVER ON THE FREEWAY TO CLOSE THE HOOD PROPERLY (IT WAS BOUNCING ON THE SAFETY CATCH). I COMPLAINED TO CHRYSLER WHO TOLD ME TO VISIT ANOTHER DEALER. THIS IS CERTAINLY 5 OUT OF 10 STAR SERVICE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10013844,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2003","dateComplaintFiled":"04/02/2003","vin":"","components":"POWER TRAIN","summary":"OCCASIONALLY TRANSMISSION WILL NOT ENGAGE WHEN ATTEMPTING TO ACCELERATE FROM A STOP. TRANSMISSION IS IN DRIVE BUT ACTS AS IF IN PARK OR NEUTRAL. THIS HAS HAPPENED SEVERAL TIMES WHEN ATTEMPTING TO PULL AWAY AFTER STOPPING FOR A TRAFFIC LIGHT. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10010785,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2003","dateComplaintFiled":"03/20/2003","vin":"1B4HS28N9YF","components":"SUSPENSION","summary":"AT MY 30,000 SERVICING I COMPLAINED OF A LOT OF CREAKING NOISES COMING FROM FRONT/BACK ESPECIALLY WHEN GOING OVER BUMPS, OR ACCELERATING/TURNING UP/DOWN SLIGHT INCLINES. DEALER \"LOOSENED AND RE-TORQUED LEAF SPRING MOUNTING BOLTS\". NOISE WENT AWAY. ABOUT 7 MONTHS LATER, THE NOISE RETURNED AND HAS WORSENED (NOW I AM OFF WARRANTY). TOOK IT TO A DIFFERENT DEALER, WHO SAID THAT THE ORIGINAL DEALER SHOULD HAVE REPLACED NOT JUST TIGHTENED LEAF SPRINGS DUE TO EXISTING SERVICE BULLETIN. ALSO, NEW DEALER CHARGED ME TO TEST DRIVE/DIAGNOSIS MY CAR. NOW THEY SAY \"SWAY BAR BUSHINGS\" NEED TO BE REPLACED. THEY HAVE ORDERED PARTS, BUT AT MY EXPENSE. I AM ONLY A FEW WEEKS OFF OF WARRANTY...THE NOISE IS MUCH WORSE, HAPPENS FRONT/BACK, STOP/GO, UP/DOWN-HILL, GOING OVER BUMPS. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10012184,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/20/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHILE THE VEHICLE WAS AT IDLE A FIRE STARTED UNDER THE HOOD. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10011540,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2001","dateComplaintFiled":"03/12/2003","vin":"1B4HS28N4YF","components":"POWER TRAIN","summary":"THE VEHICLE CHANGED GEARS WITHOUT THE BRAKES BEING APPLIED.*JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10008500,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2003","dateComplaintFiled":"03/06/2003","vin":"1B4HS28Z2YF","components":"POWER TRAIN","summary":"AUTO TRANSMISSION DOES NOT ENGAGE WHEN IN DRIVE , ACTS LIKE IN NEUTRAL OR PARK. OIL CHANGES AND TRANSMISSION FLUID HAS BEEN SERVICED . DEALER WANTS OVER $3000.00 FOR A REBUILT TRANSMISSION. THIS IS A SAFTY ISSUSE DODGE NEEDS TO LOOK INTO. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10010072,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2003","dateComplaintFiled":"03/06/2003","vin":"1B4HS28Z2YF","components":"POWER TRAIN","summary":"TRANSMISSION FAILED CAUSING VEHICLE NOT TO ACCELERATE.*JB..*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10010073,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/06/2003","vin":"1B4R28Z7YF2","components":"LATCHES/LOCKS/LINKAGES","summary":"THE DRIVER AND PASSENGER DOOR LOCKS BECAME STUCK, THE LOCKS WERE REPLACED TWICE. *JB *MR","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10009224,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2003","dateComplaintFiled":"02/25/2003","vin":"1B4HS28N3YF","components":"STEERING,SUSPENSION","summary":"CONSUMER LOST ALL STEERING, THE VEHICLE WAS TOWED TO THE MECHANIC AND INDICATED THE FRONT TRACK BAR AND TIE ROD BROKE. *JB WHEN THE TIE RODS BROKE, THE LEFT THE FRONT WHEELS WERE WITHOUT THE ABILITY TO STEER AND WAS UNABLE TO SLOW OR STOP. THE ENTIRE RACK ASSEMBLY WAS REPLACED. SCC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10006870,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2003","dateComplaintFiled":"02/10/2003","vin":"1B4HR28Y2YF","components":"POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"THE BATTERY WAS REPLACED BY THE DEALER ON THREE DIFFERENT OCCASIONS, THE TRANSMISSION WAS REPLACED LAST YEAR, AND THERE WAS A PROBLEM WITH THE DOOR LOCK SYSTEM. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10005605,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2003","dateComplaintFiled":"02/10/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"COMPLETE ENGINE FAILURE DUE TO SLUDGE. 41K MILES. SCHEDULE A OIL CHANGES AS PER OWNERS MANUAL. THE DEALSHIP PERFORMED THE MAJORITY OF THE OIL CHANGES FOR WHICH THERE WERE RECORDS (THE LAST WAS JUST 2000 MI PRIOR TO FAILURE) THERE WERE A FEW THAT WERE PERFORMED BY ME FOR WHICH I COULDN'T PRODUCE THE RECEIPTS OF THE OIL AND FILTER PURCHASE. HENCE, NO SATISFACTION WAS PROVIDED BY EITHER THE DEALERSHIP OR CHRYSLER. AFTER RESEARCHING THE INCIDENT FURTHER, I HAVE FOUND THAT THERE ARE AT LEAST A COUPLE HUNDRED OTHERS WITH SIMILAR STORIES. OBVIOUSLY THESE ENGINES RUN EXCESSIVELY HOT UNDER NORMAL CIRCUMSTANCES, THUS PRODUCING SLUDGE THAT BUILDS UP OVER TIME (COLLECTING IN THE OIL PAN AND OBSTRUCTING THE PICKUP FILTER IN MY CASE) THAT IS NOT REMOVED BY ROUTINE OIL CHANGES. THIS SMACKS OF DESIGN FLAWS TO ME.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10005633,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2002","dateComplaintFiled":"02/10/2003","vin":"1B4HR28YXYF","components":"ENGINE AND ENGINE COOLING","summary":"NOVEMBER 1, 2002 OUR 2000 DODGE DURANGO MALFUNCTIONED. IT WAS TOWED INTO A DEALERSHIP WHERE AN ADJUSTER FROM OUR EXTENDED WARRANTY COMPANY (NORTH AMERICAN) WAS SENT. ACCORDING TO THE MECHANIC AT THE DEALERSHIP, AN \"UPPER PLENUM GASKET\" MALFUNCTIONED, CAUSING OIL TO SUCK UP INTO A PART OF THE ENGINE AND BURN UP. WE WERE TOLD THAT THE BURNED OIL THEN DROPPED INTO THE OIL PAN WHERE IT WAS THEN SUCKED UP INTO THE INTAKE AND BECAME CLOGGED. NORTH AMERICAN DENIED OUR CLAIM STATING NEGLIGENCE ON OUR PART. A REPRESENTATIVE WITH NORTH AMERICAN STATED TO ME THAT THEY DID NOT AGREE WITH THE ADJUSTER. WE HAD TO BORROW OVER $4,000 TO REPLACE THE ENGINE IN THIS VEHICLE. I HAVE SINCE FOUND OTHER PEOPLE IN THE UNITED STATES WHO ARE POSTING THIS SAME ISSUE WITH DODGE DURANGO'S (AND NOT JUST THE YEAR 2000) CONSUMER WAS ASKING HOW COME THERE'S NO OFFICIAL INVESTIGATION HAS OPENED REGARDING VEHICLE. CONSUMER HAS FOUND 20 PLUS SIMILAR COMPLAINTS. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10005639,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2003","dateComplaintFiled":"02/10/2003","vin":"1B4HS28Z5YF","components":"ENGINE AND ENGINE COOLING","summary":"MY 2000 DODGE DURANGO STARTED MISSING AND BACK FIRING AFTER MORNING WARM UP,PARKED THE CAR UNTIL NEXT DAY.TRIED TO START CAR IN MORNING AND NO GO.TOWED CAR TO DEALER WHERE THEY CHANGED PLUGS AND GOT IT RUNNING ONLY TO HERE A NOISE IN ENG UPON OPENING ENGINE THEY FOUND #3CYL BEAT UP AND HALF OF MY OTHER CYLS WITH LOW COMPRESSION.NO BROKEN PART FOUND THERE FORE NO COVERAGE FROM DODGE OR API WHO HOLDS THE 6YR-60000 WAR.MY CAR HAS ONLY 42000 AND NOW NEEDS ROUGHLY 6000.00 IN REPAIR. NO HELP FROM DODGE","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10006674,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2003","dateComplaintFiled":"02/06/2003","vin":"1B4HS28N7YF","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, VEHICLE STARTED SMOKING. IT STALLED AND EVERYTHING LOCKED UP. THE TEMPERATURE GAUGE WENT FROM NORMAL TO HOT VERY FAST. THE DEALERSHIP INDICATED THAT THE ENGINE HAD BLOWN. PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10006199,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2003","dateComplaintFiled":"02/03/2003","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE\" ABS\" WARNING LIGHT WAS ILLUMINATED CAUSING THE BRAKES LOCK. DEALER DIAGNOSED BRAKE SWITCH FAILURE CAUSED LOCK-UP. PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10005169,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2003","dateComplaintFiled":"02/03/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE FAILURE IN MY 2000 DODGE DURANGO. ENGINE SHOWED OIL SLUDGING THAT CAUSED ENGINE FAILURE EVEN THOUGH CAR 2.5YRS OLD WITH 32K MILES.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10005014,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2000","dateComplaintFiled":"01/31/2003","vin":"1B4HR28Y7YF","components":"WHEELS","summary":"I RECENTLY HAD A MAJOR PROBLEM WITH MY 2000 DODGE DURRANGO. I WAS TRAVELING SOUTH BOUND AT A RATE OF ABOUT 55-60 MPH. MY CAR SUDDENLY BEGAN TO SHUDDER AND BECAME HARD TO CONTROL. THE NEXT THING I NEW I HEARD THE LEFT FRONT TIRE BUST AND I WAS ABOUT 2 FEET FROM HITTING A NORTH BOUND CAR. THE CAR HEADING NORTH BOUND PULLED ALL THE WAY OVER TO THE RIGHT HAND SIDE OF THE ROAD AND I WAS ABLE TO PULL MY CAR TO MY RIGHT. AFTER HAVING MY CAR TOWED AND CHECKED BY A MECHANIC I FOUND OUT THAT THERE WAS NO PIN HOLDING THE WHEELBEARING IN PLACE. THIS CAUSED MY WHEELBEARING TO COME OFF MY CAR, THE TIRE TO BURST, THE RIM TO CRACK IN 1/2 AND THE BRAKE LINE TO BE CUT. THE MECHANIC THAT IS FIXING MY VEHICLE SAYS THAT THIS IS CLEARLY A MANUFACTURERS DEFECT, WHICH NEARLY KILLED ME. I CALLED DODGE TO DISCUSS THE PROBLEM, TO PREVENT THIS SAME TRAGEDY FROM HAPPENING TO ANYONE ELSE. THE REPRESENTATIVE FROM DODGE TOLD ME THERE WAS NOTHING THEY COULD DO SINCE MY CAR WAS OUT OF WARRANTY AND IF I WANTED TO BE SURE MY CARE WAS \"SAFE\" I COULD PAY A DODGE MECHANIC TO DO A SAFETY CHECK ON MY VEHICLE. I HAVE CONTACTED MY INSURANCE COMPANY AND THEY SUGGEST THAT I CONTACT YOUR AGENCY TO REPORT THE PROBLEM. I FEEL VERY STRONGLY THAT SOMETHING MUST BE DONE ABOUT THIS BEFORE LIVES ARE LOST. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10003515,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2002","dateComplaintFiled":"01/27/2003","vin":"1B4HR28Y0YF","components":"POWER TRAIN","summary":"TRANSMISSION NEEDING COMPLETE OVERHAUL AT 55,000 MILES","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10004366,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2002","dateComplaintFiled":"01/22/2003","vin":"FULL FILL","components":"STEERING","summary":"CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE STEERING BOLTS ARE LOSE AND IT IS CAUSING STEERING WHEEL TO JUMP. DEALER NOTIFIED. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10004185,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2000","dateComplaintFiled":"01/21/2003","vin":"1B48S28N2YF","components":"POWER TRAIN","summary":"CONSUMER STATES, VEHICLE'S TRANSMISSION SLIPS OUT OF GEAR AND IS UNABLE TO DRIVE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10002741,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/06/2003","dateComplaintFiled":"01/15/2003","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"MY MOTHER IN LAW WAS LIFTING THE BACK HATCH OF HER 2000 DODGE DURANGO. IT WAS LIFTED ABOUT 3 INCHES, AND I WAS ATTEMPTING TO HELP HER LIFT IT, WHEN IT SLIPPED OUT OF HER HAND AND SLAMMED SHUT ON MY RIGHT HAND FIRST TWO FINGERS. IT WAS PULLED SHUT VERY FORCEFULLY BY SOME SORT OF SPRING- LIKE MECHANISM. MY FINGERS WERE LATCHED INTO THE DOOR WHEN IT CLOSED, RESULTING IN INJURY. FORTUNATELY, THEY WERE NOT BROKEN AT THE DIP, BUT COULD HAVE EASILY BEEN. WHAT RESULTED WAS A FLAP TYPE LESION, THAT RESULTED IN ABOUT A ONE INCH GASH IN MY INDEX FINGER, WHICH WILL LEAVE A VERY DISTINCT SCAR. I THINK THAT THOSE SPRING MECHANISMS SHOULD NOT BE IN THE REAR DOORS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10002656,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2001","dateComplaintFiled":"01/14/2003","vin":"1B4HS28N1YF","components":"SERVICE BRAKES, HYDRAULIC,EQUIPMENT","summary":"WHEN REQUIRING TO STOP QUICKLY, FRONT BRAKES LOCK UP, AND VEHICLE SKIDS, REAR ANTI-LOCKS WORK BUT DONT KEEP VEHICLE FROM SKIDDING. CLICKING NOISE FROM UNDER DASH WHEN THIS HAPPENS. HAVE HAD SEVERAL ACCIDENTS DUE TO THIS PROBLEM. EVEN AT 35 MPH ON DRY STREET THEY STILL LOCK UP. DEALER WOULDNT TALK TO ME, REFERED ME TO DODGE COMPLAINTS, THEY TESTED THE BRAKE SYSTEM AND READ THAT THE COMPUTER SHOWED NO FAILURE IN BRAKING SYSTEM.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"},{"type":"Equipment","productYear":"1979","productMake":"DODGE","productModel":"SPORT UTILITY","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10000901,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2003","dateComplaintFiled":"01/10/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"MY ENGINE IS FILLED WITH SLUDGE ALTHOUGH WE AHD REGULAR OIL CHANGES. BECAUSE WE COULD ONLY FIND TEH LAST THREE OIL CHANGE RECEIPTS, THE DEALER SAYS THEY ARE NOT GOING TO MAKE THE REPAIR. AT FIRST, THEY SID IT WAS AN OIL PUMP. I CALLED CHRYSLER AND THEY WERE WILLING TO REPLACE THE PUMP ALTHOUGH I AM 19K MILES OUT OF WARRANTY. THIS TELLS ME THEY KNEW THERE WAS A PROBLEM. NOW, AFTER SEARCHING THE INTERET AND CALLING AN ATTRONEY, I FIND 182 LIKE COMPLAINTS FOR THE 2000 MODEL YEAR DURANGO AND DAKOTA. NO ONE AT TEH CORPORATE OR DEALER LEVEL WILL WORK WITH ME UNLESS I PAY $6,000 FOR THE REPAIR. CAN ANYONE SAY CLASS ACTION LAWSUIT?","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10001714,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2002","dateComplaintFiled":"12/31/2002","vin":"1B4HR28Y7YF","components":"POWER TRAIN","summary":"CONSUMER STATED THAT VEHICLE WILL NOT SHIFT INTO GEARS WHEN STARTING UP THE VEHICLE. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10000644,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2002","dateComplaintFiled":"12/30/2002","vin":"1B4HR28Y4YF","components":"POWER TRAIN","summary":"TRANSMISISON SLIPS WHEN CHANGING FROM 1 TO 2 AND 2 TO 3. DEALER SAYS I AM A \"GOOD CUSTOMER\" AND WILL \"EXTEND\" WARRANTY TO COVER THIS FOR A $250 DEDUCTIBLE, OR THIS WOULD HAVE COST ME $2300. I APPRECIATE THE EFFORT, BUT I BELIEVE CHRYSLER HAS A PROBLEM WITH THIS FAMILY OF TRANSMISSIONS. I HAVE 36.5K MILES, THE 36 MONTHS PORTION WAS UP IN OCTOBER. THERE ARE SEVERAL PERSONS AT WORK WHO HAVE EXPERIENCED SAME TYPE SYMPTOMS RELATED TO TRANS. THIS TRANS IS ALSO USED ON DAKOTAS, DURANGOS AND AT LEAST THE 1500 RAMS. THE DURANGO OWNERS CLUB WEBSITE HAS ALSO HAD SEVERAL POSTS JUST FOR DECEMBER RELATED TO TRANSMISISONS WITH VEHICLES STARTING IN \"98. HOW MANY MORE ARE OUT THERE THAT CHRYSLER IS NOT ADMITTING TO? DEALER DIDN'T OPEN TRANS, JUST ORDERED THE REBUILD KIT (LAST MONDAY). AS OF THIS MORNING, 12-30-02, MY TRUCK WAS STILL NOT BEING WORKED ON, HAVE HAD PARTS SINCE 12-26-02.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10000397,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2002","dateComplaintFiled":"12/27/2002","vin":"1B4HS28N9YF","components":"POWER TRAIN,STRUCTURE","summary":"WITHIN 3 YEARS AND 36,000 MILES, I'VE EXPERIENCED NUMEROUS MECHANICAL DEFECTS W/ THIS DURANGO: 2 CRANKSHAFT SENSORS, 1 CAMSHAFT SENSOR, FAILURE OF POWER DOOR LOCKS, ERRATIC IDLE, REPLACEMENT OF ROTORS (28,000 MILES) AND MOST RECENTLY, THE NEED FOR A NEW UNIVERSAL JOINT, REAR AXLE. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10001529,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/28/2002","dateComplaintFiled":"12/26/2002","vin":"1B4HS28Z5YF","components":"AIR BAGS","summary":"THE AIR BAGS FAILED TO DEPLOY DURING A FRONTAL COLLISION. TS *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10001366,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2002","dateComplaintFiled":"12/23/2002","vin":"PLEASEPROVI","components":"SEAT BELTS","summary":"CONSUMER STATED THAT WHEN IN A VEHICLE ACCIDENT THE DRIVER SEAT CAME OFF THE TRACKS AND THE SEAT BELT CAME UNBUCKLED. DEALER NOTIFIED. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":568375,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/23/2002","vin":"3B7KF26Z6YM","components":"AIR BAGS","summary":"CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE AIR BAGS FAILED TO DEPLOY. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10001418,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2002","dateComplaintFiled":"12/23/2002","vin":"1B4HS28Y6XF","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER STATED THAT WHEN APPLYING THE BRAKES THE BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE AND STRUCK THE VEHICLE IN FRONT. DEALER NOTIFIED. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10001314,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2002","dateComplaintFiled":"12/20/2002","vin":"1B4HR28Z2YF","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"WHILE DRIVING THE ENGINE LIGHT ILLUMINATED; ALSO , THE TRANSMISSION LIGHT. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER RESET MEMORY, 60 MILES LATER THE TRANSMISSION FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS....*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10001072,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2002","dateComplaintFiled":"12/17/2002","vin":"FILL IN","components":"LATCHES/LOCKS/LINKAGES","summary":"THE DOOR LOCKS ARE ELECTRICAL AND WILL LOCK INTERMITTENLY. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10000053,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2002","dateComplaintFiled":"12/14/2002","vin":"1B4GP44G2YB","components":"POWER TRAIN","summary":"I HAVE A CHECK ENGINE LIGHT ON MY DASH BOARD. I TOOK THE CAR INTO THE DEALERSHIP AND THEY RAN A DIAGNOSTIC TEST ON THE CAR AND IT INDICATE THAT THE \" DIAGNOSTIC TEST DTL FOR THE TORQUE CONVERTOR CLUTCH CIRCUIT FAILURE INTFRMAL, RECOMMEND O/H TRANSMISSION.\" I WAS ADVISED OF THE PROBLEM. MY ISSUE IS THAT THE CAR IS A 2000 MODEL AND HAS 44,500 MILES ON IT AND THE CAR HAS A TRANSMISSION PROBLEM ALREADY. THERE IS NO NOISE OR FEELING OF THE ACCELERATION OR CHANGE OF GEAR PROBLEMS. WHY HAVE TRANSMISSION PROBLEMS THIS EARLY IN THE CAR LIFE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8024112,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2002","dateComplaintFiled":"12/10/2002","vin":"","components":"EQUIPMENT","summary":"CONSUMER WAS DRIVING WITH 4-WHEEL DRIVE ENGAGED AND HAD TO MAKE A U-TURN. WHILE COMPLETING U-TURN, CONSUMER NOTICED DID NOT HAVE ANY BRAKE FUNCTION. STOPPED CAR AND REMOVED KEY FROM IGNITION. ENGINE STOPPED, BUT RADIO AND DASH LIGHTS REMAINED LIT. CONSUMER DROVE HOME AND AGAIN REMOVED KEY AND RADIO AND DASH REMAINED OPERATIVE. CONSUMER WAS CHARGING A FLASHLIGHT WHICH WAS PLUGGED INTO THE CIGARETTE LIGHTER. CONSUMER REMOVED CHARGER AND RADIO AND DASH TURNED OFF. PLUGGED CHARGER BACK IN AND RADIO/DASH TURNED BACK ON. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":770592,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2002","dateComplaintFiled":"12/08/2002","vin":"1B4HS28N7YF","components":"VISIBILITY","summary":"THE 2000 DODGE DURANGO DRIVER'S AND PASSENGER MIRRORS ARE SO BIG AND EXTEND UP SO MUCH THAT THEY WILL CAUSE A CRASH OR INJURY. EVERY TIME I TURN TO THE LEFT OF THE DRIVER SIDE. THE MIRROR IS BLOCKING THE VIEW AND YOU WILL NOT BE ABLE TO SEE THE CAR TO LEFT OF THE DRIVER. THIS IS A MANUFACTURERS DEFECT THAT IN THE WORKS MAN DESIGN THAT I WOULD LIKE IT TO BE REPLACED. I DO NOT KNOW IF THIS IS THE 1ST INCIDENT REPORTED FROM DODGE DURANGO'S OWNERS. DT","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8023630,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2002","dateComplaintFiled":"12/03/2002","vin":"B4HS28Z1YF2","components":"SUSPENSION","summary":"WHILE DRIVING THE VEHICLE. CONSUMER STATES' THE WHOLE RIGHT FRONT WHEEL ASSEMBLY BECAME DETACHED FROM VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. TS EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":770018,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2002","dateComplaintFiled":"11/22/2002","vin":"1B4HS28N7YF","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE FAILURE OIL PROBLEM ORIGNAL PROBLEM WAS FUEL PUMP DEAL CLAIMS ENGINE MAKING NOISE AND IS ALSO KNOCKING. I HAVE RECEIPTS FROM AUTO SHOP AND OVER THE COUNTER FOR PURCHASE OF OIL AND OIL FILTERS NJ DODGE DISTRICT MGR SAID IT WAS NOT GOOD ENOUGHT THIS IS A OIL SLUDGE ISSUE WE HAVE KEPT UP MAINTENANCE ON THE VEHICLE BUT CHRYSLER WILL NOT COVER THE REPAIRS UNDER THE WARRANTY. OTHER DODGE OWNERS ALSO HAVE SAME PROBLEM RELATED TO ALL DODGE SUV AND DODGE DAKOTA TRUCKS. I ALSO FEEL THAT IF DODGE HAD CHANGE THE OIL THEY WOULD REPLACE THE ENGINE UNDER THE WARRANTY. DT","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":769843,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/18/2002","vin":"3B7HC13Z2YM","components":"TIRES","summary":"FIRST THE 2000 PICKUPS WERE SUPPOSE TO COME WITH TIRE SIZE P225R75-16 BUT THEY CAME WITH SIZE P245R75-16. AT ABOUT MILAGE 15,663. I NOTICED THE THE LEFT FRONT TIRE WAS RUBBING WHEN MAKING A SHARP LEFT TURN SO I TOOK IT IN TO THE DODGE DEALER HERE IN PLAIN VIEW. THEY FIRST TOLD ME THAT I HAD PUT OVERSIZE TIRES ON MY PICK UP AND THAT IS WHY IT WAS RUBBING. AFTER A LOT OF TALKING AND CHECKING IS WHEN I FOUND OUT THE THEY HAD PUT OVERSIZE TIRES ON THE 2000 MODEL 1/2 TON PICKUPS. THEY SENT THE PICKUP TO AN SHOP AND THE PICK UP STARTED PULL AT THAT TIME. IT HAS BEEN TO TWO OTHER ALINEMENT SHOPS AND THEY ALL SAY THAT IT IS WITHIN SPECS BUT PULLS HARD TO THE RIGHT. ALSO THE OVERSIZE TIRES DO AFFECT THE SPEED-OMETER BY REGISTERING LESS MILES PER HOUR THAN YOU ARE GOING. DT","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DODGE","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":769107,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2002","dateComplaintFiled":"10/30/2002","vin":"1B4HS28N4YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"ROTORS ARE SHOT!! ONLY 26000 MILES CAN IS MAINTAINED SUPERBLY. IVE READ OF PAST RECALLS ON BAD ROTORS BY DODGE. ROTORS WERE THIN AND RUSTING FROM INSIDE OUT HAD TO REPLACE OR RISK MAJOR ACCIDENT. DT","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8021234,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/21/2002","vin":"1B4HR2838Y7","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER STATES THAT SINCE VEHICLE WAS AT 11000 MILES THE FRONT BRAKE ROTORS HAVE NEEDED CHANGING EVERY 12000 MILES. DEALER CONTACTED. TSCONSUMER STATES THAT 90 PERCENT OF DRIVING IS ON THE HIGHWAY. THE DEALER CHECKED THE BRAKE PADS AND THEY DID NOT SHOW SIGNS OF EXCESSIVE WEAR. *JG","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8019472,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2002","dateComplaintFiled":"09/25/2002","vin":"PLEASE PROV","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER AND IT WILL BE HARD TO GET THE VEHICLE BACK STARTED. DEALER NOTIFIED.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8018804,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2002","dateComplaintFiled":"09/17/2002","vin":"NOT AVAILAB","components":"FUEL SYSTEM, GASOLINE","summary":"WHILE DRIVING AT 45 MPH VEHICLE SUDDENLY CAME TO A STOP. CONSUMER ATTEMPTED TO BACK UP OR GO FORWARD, AND VEHICLE WOULD NOT MOVE. VEHICLE WAS TOWED TO DODGE, WHERE THEY FOUND THAT RELAY SENSOR HAD SHORTED OUT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8018813,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2002","dateComplaintFiled":"09/17/2002","vin":"NOT AVAILAB","components":"SUSPENSION,POWER TRAIN","summary":"WHILE DRIVING AT 40 MPH VEHICLE SUDDENLY CAME TO A HOLT. VEHICLE WOULD NOT GO INTO REVERSE OR DRIVE. VEHICLE WAS TOWED TO DEALER. DEALER STATED IT WAS REAR ALIGNMENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8018685,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2002","dateComplaintFiled":"09/16/2002","vin":"1B4HS28NOYF","components":"STEERING,AIR BAGS","summary":"AT 55MPH CONSUMER LOST CONTROL OF VEHICLE, WENT INTO A DITCH, AND VEHICLE ROLLED OVER. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":767114,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2002","dateComplaintFiled":"09/13/2002","vin":"1B4HS28Z7YF","components":"POWER TRAIN","summary":"VERY HIGH REAR-END FAILURE RATE FOR THIS VEHICLE WHICH COULD LOCK UP AT ANY SPEED. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":766671,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2002","dateComplaintFiled":"09/04/2002","vin":"1B4HS28NXYF","components":"POWER TRAIN","summary":"I DOUBLED PARKED THE TRUCK IN FRONT OF AN OLD FORD LTD., PLACED THE TRUCK IN PARK AND LEFT IT IN IDLE. GOT OUT OF THE TRUCK LEAVING THE FRONT DOOR OPEN, WENT TO THE REAR LEFT DOOR TO TAKE OUT A CAR SEAT WHEN SUDDENLY THE TRUCK SLIPPED INTO REVERSE PEALING THE TWO LEFT DOORS WITH THE FORD AND DAMAGING THE LEFT FRONT FENDER. THE DAMAGES TO THE TRUCK WHERE OVER $4500.00. ACCORDING TO THE DEALER WHERE DAIMLER ROAD SIDE ASSISTANCE TOOK THE TRUCK (RIVERDALE CHRYSLER) THEY FOUND NO PROBLEMS WITH THE TRANSMISSION AND AFTER HAVING THE TRUCK FOR OVER 7 WEEKS I RECEIVED A CALL STATING THAT THE CHECK ENGINE LIGHT WAS COMING ON. THE ACCIDENT HAPPENED ON JULY 12TH, 2002 AND ITS NOW AUGUST 4TH AND I STILL HAVE NOT GOTTEN THE TRUCK BACK.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":766261,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2002","dateComplaintFiled":"08/26/2002","vin":"1B4HS28NOYF","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC,EQUIPMENT","summary":"AT 32,000 WE HAD SEVERE SHAKING WHILE APPLYING BRAKES . WE TOOK OUR TRUCK IN TO HAVE IT LOOKED AT, SHOP SAID THAT FRONT BRAKE ROTORS WERE BAD AND HAD TO BE REPLACED, THEY COULD NOT BE TURNED . HAD THEM BOTH REPLACED WITH AFTER MARKET ROTORS . A/C CLUTCH ASSY REPLACED AT 39000 , AT 40000 MILES WE NOTICED A GROANING AND SQEAKING NOISE COMING FROM THE DRIVERS FRONT WHEEL WHEN EXITING THE VEHICLE ,AND NOTICED AN OILY SUBSTANCE ON DRIVEWAY UNDER TRUCK . WE HAD BOTH PROBLEMS LOOKED AT , FOUND 4 BAD BALL JOINTS 1 NEEDS REPLACING IMEDIATELY, ALSO RACK AND PINION SEALS ARE BAD . EST. $1700.00 TO REPAIR JOINTS AND RACK. BALL JOINTS ARE SEALED AND CANNOT BE GREASED , THEY SHOULD LAST ALOT LONGER THAN 40000 MILES .","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8017129,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2002","dateComplaintFiled":"08/23/2002","vin":"","components":"EQUIPMENT","summary":"WHEN JACKING VEHICLE UP FRONT RIGHT WHEEL DROPS OFF.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8016225,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2002","dateComplaintFiled":"08/13/2002","vin":"","components":"STEERING","summary":"STEERING WHEEL GRIP WORE DOWN, STEERING BECAME SLICK. DEALER REPLACED STEERING, AND 10,000 MILES LATER THE GRIP WORE DOWN AGAIN.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8015587,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2002","dateComplaintFiled":"08/06/2002","vin":"NOT AVAILAB","components":"POWER TRAIN","summary":"VEHICLE WAS IN PARK AND IGNITION TURNED OFF WHEN VEHICLE SUDDENLY ROLLED FORWARD INTO A TREE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8015637,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2002","dateComplaintFiled":"08/06/2002","vin":"","components":"POWER TRAIN","summary":"WITHOUT PRIOR WARNING VEHICLE SHUT DOWN WHILE TRAVELING ON HIGHWAY. TRANSMISSION BLEW OUT. DEALERSHIP IS AWARE OF PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8015277,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2001","dateComplaintFiled":"07/31/2002","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING VEHICLE GOES OVER A SMALL BUMP AND IT WILL SLIDE LEFT OR RIGHT. CONSUMER HAS A HARD TIME KEEPING CONTROL OF VEHICLE WHEN THIS HAPPENS. CONSUMER HAS VERIFIED THAT TIRES WERE ROTATED/ BALANCED AND PRESSURED CORRECTLY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":764986,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2002","dateComplaintFiled":"07/31/2002","vin":"1B4HR28Y5YF","components":"ENGINE AND ENGINE COOLING","summary":"THE LAST OIL CHANGE DONE BY A FRIEND FOUND CLUMPS OF OIL IN THE MOTOR. TODAY I NEED A NEW ENGINE. APPARENTLY THE OIL PUMP WAS NOT WORKING CORRECTLY FROM THE BEGINNING. THE DAMAGE IS MAJOR. IT APPEARS AS THOUGH THE OIL HAD NEVER BEEN CHANGED IN MY VEHICLE. MY ENGINE LIGHT NEVER LID UP, UNTIL THE MOMENT MY ENGINE CAME APART. I AM OUT OF WARRANTY. IS THERE ANYTHING I CAN DO TO RECEIVE ASSISTANCE FROM DODGE?????","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8015186,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/27/2002","dateComplaintFiled":"07/30/2002","vin":"","components":"AIR BAGS","summary":"WHILE DRIVING 40 MPH HIT A CAR FROM BEHIND, PUSHING CAR ABOUT 10 YARDS. UPON IMPACT, AIR BAGS DID NOT DEPLOY, DRIVER SUSTAINED INJURIES. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8014252,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2002","dateComplaintFiled":"07/18/2002","vin":"NOT AVAILAB","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"ENGINE CHECK LIGHT CAME ON. TOOK VEHICLE TO DEALER ,AND THEY WERE TRYING TO CORRECT TRANSMISSION PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8014279,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2001","dateComplaintFiled":"07/18/2002","vin":"1B4HR28Y1YF","components":"LATCHES/LOCKS/LINKAGES","summary":"LATCHES ARE INOPERATIVE. UNABLE TO OPEN DOORS FROM INSIDE. INFANT GOT LOCKED IN VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8012775,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2002","dateComplaintFiled":"06/27/2002","vin":"134HR28Y6YF","components":"EQUIPMENT","summary":"AIR CONDITIONER IS BLOWING FREON INTO CAB OF VEHICLE. VERY DANGEROUS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8010856,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/18/2002","dateComplaintFiled":"05/31/2002","vin":"1B4HR28Y8YF","components":"AIR BAGS","summary":"FRONT COLLISION, HITTING A 15 PASSENGER VAN AND DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED INJURIES.*AK CONSUMER STATES THE VAN PULLED OUT IN FRONT OF HIM, CONSUMER ATTEMPTED TO HIT THE BRAKES BUT HIT THE VEHICLE AT A SPEED OF 45 MPH.*JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8010512,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2002","dateComplaintFiled":"05/28/2002","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"VEHICLE HAS TROUBLE SLOWING DOWN, AND CONSUMER HAS ALMOST BEEN IN A FEW ACCIDENTS DUE TO THIS PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":762381,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/28/2002","vin":"1B4HR28Z3YF","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"TRANSMISSION SHIFTS INTO PASSING GEAR, RPMS RISE AND LOSS OF POWER, WHILE STEADY ON GAS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8010248,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/21/2002","vin":"1B4HR28Y2YF","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING STEERING WHEEL WAS PULLING TO THE LEFT. STEERING WAS ALSO A LITTLE LOOSE. TOOK VEHICLE TO MECHANIC FOR BRAKE WORK, AND MECHANIC INDICATED BALL JOINTS WERE BAD. TOOK VEHICLE TO DEALER, AND HAD BALL JOINTS REPAIRED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8010070,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/17/2002","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE APPLYING THE BRAKES THERE IS VIBRATION THOUGHOUT BRAKE PEDAL AND STEERING COLUMN. PEDAL. DEALERSHIP IS AWARE OF PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8009182,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2002","dateComplaintFiled":"05/06/2002","vin":"NOT AVAILAB","components":"POWER TRAIN","summary":"VEHICLE WENT INTO GEAR WITHOUT PRESSING ON BRAKE. VEHICLE ROLLED AND HIT A DECK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":545724,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2000","dateComplaintFiled":"04/26/2002","vin":"1G4HS28N2YF","components":"STEERING,AIR BAGS","summary":"CONSUMER HAS HAD SEVERAL PROBLEMS WITH THE STEERING, THE RACK AND PINION, GEAR ASSEMBLY, STEERING COLUMN ASSEMBLY AND THE CLOCKSPRING HAVE BEEN REPLACED, EVEN AFTER THE RECALL REGARDING THE CLOCKSPRING ASSEMBLY, THE VEHICLE CONTINUES TO HAVE STEERING PROBLEMS, CONSUMER STATES THAT PRIOR TO THE CLOCKSPRING FAILING, THE STEERING WHEEL FREEZES UNTIL THE WHEEL IS FORCED PAST A POINT TO FREE IT. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8007503,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/12/2002","vin":"UNKNOWN","components":"POWER TRAIN","summary":"UPON STARTING VEHICLE AND PUTTING IT INTO REVERSE TRANSMISSION COMPLETELY SHUTDOWN. HAD TO HAVE VEHICLE TOWED. DEALER REFUSED TO REMEDY PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AKI","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":760379,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/07/2002","vin":"1B4HS28N6YF","components":"ENGINE AND ENGINE COOLING","summary":"WHILE ON VACATION AND TRAVELING UP TO 350 MILES FROM HOME, WITHOUT NOTICE THE OIL PRESSURE LIGHT CAME ON AND WE HEARD A LOUD NOISE UNDER THE HOOD. WE BEGAN TO LOSE PRESSURE AND IMMEDIATELY PULLED OVER AND MANGE TO FIND THE ONLY GAS STATION/CONVENIENCE STORE FOR MILES. WE CALLED A TOW TRUCK AND THE VEHICLE WAS TOWED TO THE THE NEAREST DODGE DEALER SHIP WHICH WAS APPROXIMENTLY 35 MILES AWAY IN MORGANTOWN, WV. AFTER LOOKING OVER THE CAR THE SERVICE MANAGER ALONG WITH HIS STAFF INFORMED US THAT THEY COULD NOT UNDERSTAND THE PROBLEM. THEY STATED THAT THEY NEEDED MORE TIME IN ORDER TO TRY TO FIGURE OUT THE EXACT PROBLEM BECAUSE THAT HAD NEVER SEEN ANYTHING LIKE THIS BEFORE AND BECAUSE THEY WERE USE TO REPAIRING CARAVANS. WE HAD TO FIND A HOTEL ROOM FOR THE NIGHT FOR MY WIFE AND TWO CHILDREN. THE NEXT AFTERNOON WE RECEIVED A CALL NOTIFYING US THAT THE RIGHT SIDE OF OUR ENGINE WAS GONE AND THAT IT WOULD TAKE $6,000 IN ORDER TO FIX OUR PROBLEM. WE DID DECIDED TO TRY TO GET A SECOND OPINION AND CONTACT DEMLER CHRYSLER PRIOR TO TRYING TO PAY FOR AN ENGINE REPLACEMENT. WHEN ASKED HOW COULD THIS HAPPEN, THE DEALER NOTIFIED US THAT THEY DID NOT KNOW AND THAT THEY HAD NEVER SEEN THIS BEFORE ACCEPT IN MUCH OLDER CARS WITH HUNDREDS OF MILES. WE PAID THE BILL FOR APPROXIMATELY $200 FOR THEM TO TELL US THAT OUR ENGINE WAS GONE, RENTED A CAR AND MADE ARRANGEMENTS FOR AAA TO TOW OUR CAR BACK TO MARYLAND WHICH AGAIN WAS OVER 350 MILES AWAY. THE VEHICLE ARRIVED AT OUR HOME APPROXIMATELY A WEEK LATER AND WE DISCOVERED THAT THE DEALERSHIP DID NOT PUT OUR ENGINE BACK TOGETHER BUT PLACED ALL THE REMOVED PARTS IN THE TRUCK OF THE CAR. WE NOTIFIED THE MANUFACTURER BY E-MAIL OF THIS PROBLEM. THEY NOTIFIED US THAT THEY WOULD RESEARCH THIS PROBLEM. THIS WAS ABOUT A WEEK AGO. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":760135,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"04/01/2002","dateComplaintFiled":"04/02/2002","vin":"1B4HR28Y9YF","components":"POWER TRAIN","summary":"GEAR SHIFTER SHIFTS WITHOUT USING BRAKE OR ANY OTHER SAFTEY DEVICE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8006696,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2002","dateComplaintFiled":"04/01/2002","vin":"1B4HS28N4YF","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE HAD A SUDDEN LOSS OF OIL PRESSURE. TOOK VEHICLE TO DEALER FOR A CLOGGED OIL SPRING. DEALER STATED THAT SOME PARTS OF ENGINE NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8005406,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/25/2002","dateComplaintFiled":"03/12/2002","vin":"PLEASE FIL","components":"SEATS","summary":"FINGER WAS SEVERED WHILE TRYING TO FOLD SEAT TO MOVE. DEALER NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8005461,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/12/2002","vin":"1B4H528N1YF","components":"STEERING","summary":"WHEN VEHICLE GOES OVER A POTHOLE, THE STEERING WHEEL HAS A LOT OF PLAY, FEELING AS IF YOU ARE LOSING CONTROL OF VEHICLE. DEALER HAS INSPECTED THE VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8004759,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/25/2002","dateComplaintFiled":"02/28/2002","vin":"NOT AVAILAB","components":"SEATS","summary":"CONSUMER'S FINGER WAS CUT OFF WHILE TRYING TO LIFT SEAT AND FOLD TO GET TO REAR SEATING AREA. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8004792,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/10/2002","dateComplaintFiled":"02/28/2002","vin":"1B4HS28NLYF","components":"AIR BAGS","summary":"VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 25-30 MPH, AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. POLICE REPORT ATTACHED. *AK THERE WAS ONE INJURY. *TT","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8004703,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2002","dateComplaintFiled":"02/27/2002","vin":"1B4HR28Y6YF","components":"POWER TRAIN","summary":"CONSUMER'S WAS SITTING STILL AT A INTERSECTION AND HEARD A LOUD NOISE COMING FROM UNDERNEATH THE VEHICLE, AXLE BROKE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8003690,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2002","dateComplaintFiled":"02/06/2002","vin":"","components":"AIR BAGS","summary":"CONSUMER WAS TRAVELING ABOUT 35MPH ON MAIN STREETAND ANOTHER VEHICLE VEERED INTO HIM. CONSUMER BOUNCED OFF THE VEHICLE AND RAN INTO A POLE. AIRBAGS DIDN'T DEPLOY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8003611,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2001","dateComplaintFiled":"02/05/2002","vin":"1B4HS28Z7YF","components":"SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL,SEATS","summary":"CONSUMER STATES FENDER FELL OFF DRIVERS SIDE, DEALER INSTALLED TWO WHEEL WELL FASTENERS, CONSUMER STATES THAT RAIL DUST COVERS VEHICLE AT REAR, CONSUMER STATES RATTLING, SQUEAKING, CRUNCHING OR MOANING NOISE THROUGHOUT VEHICLE OVER BUMPS, DEALER REPLACED ANTI RATTLE CLIP, AND BOTH REAR LEFT SPRINGS, VEHICLE LUNGES FORWARD WITH BRAKE ON AT STOPS, DEALER FOUND THROTTLE VALVE WAS SCORED AND REPLACED VALVE BODY, TRANSMISSION HESITATES OR WILL NOT ENGAGE WHEN BRAKES ARE APPLIED, DEALER REPLACED ALL SEALS, CLUTCHES, AND CLEANED AND INSPECTED OVERDRIVE, SHIFT LINKAGE OUT OF ADJUSTMENT, ON SEVERAL OCCASIONS, ENGINE PINGS ON ACCELERATION, DEALER UNABLE TO DUPLICATE, CONCERNS WITH BROKEN REAR SEAT LATCHES AND SEAT NOT FLIPPING FORWARD, DEALER PERFORMED CLOCKSPRING SAFETY RECALL 01V153000. *TT","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":757630,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/2002","vin":"1B4HS28N0YF","components":"SEAT BELTS","summary":"WITH REGARD TO THE REAR SEAT BELTS. IT IS MY UNDERSTANDING THAT AS OF 2000 ALL VEHICLES SEAT BELTS MUST BE ABLE TO BE USED WITHOUT THE \"H CLIP\" WHEN SECURING A CHILD SAFETY SEAT. ON MY DURANGO I CAN NOT FIGURE OUT HOW THE SEAT BELT WORKS WITHOUT THE USE OF THE \"H CLIP\". I EVEN HAD AN ENGINEER FRIEND OF MINE WHO WORKS WITH GM SAFETY RESTRANTS SYSTEMS TAKE A LOOK AT IT AND HE COULD NOT FIGURE IT OUT EITHER. I AM LOOKING FOR SOME HELP AS WELL AS HOW THIS VEHICLE PASSED THE INSPECTION. THANK YOU!!!*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":757284,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2001","dateComplaintFiled":"01/24/2002","vin":"1B4HR28Z4YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"I HAVE HAD THREE INCIDENTS OF BRAKE FAILURE WITH MY 2000 (2WD, ABS) DURANGO. ONE RESULTED IN A THREE-CAR ACCIDENT WITH A TOTAL OF $38,000 (AND STILL COUNTING) DAMAGE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":757288,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2000","dateComplaintFiled":"01/24/2002","vin":"1B4HS28N6YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"DRIVING ON WET, SNOWY ROAD AT 40 MPH. MY CAR SWERVED VIOLENTLY TO THE RIGHT AND INTO AN EMBANKMENT. HAVE HAD REPEATED BRAKE PROBLEMS WITH BRAKE ROTOR WARPING IN THE PAST. AFTER THE ACCIDENT AND REPAIR, THE CAR DEVELOPED VIOLENT VIBTRATION IN FRONT END. REPAIR SHOP DIAGNOSED BAD FRONT WHEEL BEARINGS. REPAIR SHOP INFORMED ME THAT REPLACEMENT PARTS ARE ON \"NATIONAL BACK ORDER\" WITH 600+WAITING LIST. APPEARS TO BE YET ANOTHER DESIGN FLAW WHICH MAY WELL HAVE CONTRIBUTED TO MY ACCIDENT AND LOSS OF VEHICLE CONTROL.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8002540,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2001","dateComplaintFiled":"01/22/2002","vin":"1B4HS28Z6YF","components":"ELECTRICAL SYSTEM","summary":"VEHICLE WAS PARKED AND SUDDENLY IGNITED. DEALER WAS CONTACTED, AND STATED COMPONENTS AROUND ALTERNATOR WERE BLEEDING. PLEASE PROVIDE FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8002585,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/11/2001","dateComplaintFiled":"01/22/2002","vin":"1B4HS28N3YF","components":"AIR BAGS","summary":"WHILE AT 65 MPH AND RUNNING INTO A TREE HEAD-ON AIR BAGS DID NOT DEPLOY, AND VEHICLE WAS TOTALED. CONSUMER WAS INJURED IN ACCIDENT. CONTACTED MANUFACTURER, AND MANUFACTURER STATED SIMPLY THAT CONSUMER WAS NOT GOING FAST ENOUGH FOR AIR BAGS TO DEPLOY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8002591,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/11/2001","dateComplaintFiled":"01/22/2002","vin":"N/A","components":"SEAT BELTS","summary":"WHILE TRAVELING AT 65 MPH VEHICLE RAN OFF THE ROAD AND INTO A TREE HEAD-ON, BUT SEAT BELT DID NOT WORK PROPERLYAND DID NOT RESTRAIN CONSUMER. CONSUMER WAS INJURED, AND VEHICLE WAS TOTALED. PLEASE PROVIDE MORE INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":757000,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2002","dateComplaintFiled":"01/17/2002","vin":"1B4HS28Z4YF","components":"POWER TRAIN","summary":"NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900879,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2001","dateComplaintFiled":"01/17/2002","vin":"1B4HR28Z7YF","components":"ENGINE AND ENGINE COOLING","summary":"WHILE INSURED WAS TRAVELING, HE SMELLED GAS. INSURED EXITED VEHICLE AND LOOKED UNDER THE HOOD, VEHICLE WAS ON FIRE, CLAIM 75-A422-019. *JG","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900880,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2000","dateComplaintFiled":"01/17/2002","vin":"XXXXXX","components":"ENGINE AND ENGINE COOLING","summary":"INSURED RENTED VEHICLE WHICH CAUGHT ON FIRE. DAIMLER STATES THE OIL LEVEL CAUSED THE OIL TO LEAK ONTO THE EXHUST CROSS-OVER PIPE, CLAIM 30-F307-271. *JG","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900902,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2001","dateComplaintFiled":"01/17/2002","vin":"1B4HR28Z7YF","components":"ENGINE AND ENGINE COOLING","summary":"WHILE TRAVELING THE CONSUMER SMELLED GAS, PASSENGER AND DRIVER GOT OUT AND LOOKED UNDER THE HOOD AND DISCOVERED VEHICLE WAS ON FIRE. CLAIM# 75-A422-019. *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900903,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2000","dateComplaintFiled":"01/17/2002","vin":"","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"THE VEHICLE CAUGHT ON FIRE DUE TO AN OIL LEAK ONTO THE EXHAUST CROSS-OVER PIPE, HOWEVER THE FIRST SET OF EXPERTS SUGGEST AN ELECTRICAL FIRE, AND NOW A SECOND SET OF EXPERTS ARE EXAMINING THE VEHICLE. CLAIM# 30-F037-271.*YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900904,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2001","dateComplaintFiled":"01/17/2002","vin":"1B4HS28NXYF","components":"ELECTRICAL SYSTEM","summary":"THE INSURED STATED THE FIRE APPEARED TO HAVE STARTED IN THE HEADLIGHT. CLAIM# 13-7435-963.*YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900904,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2001","dateComplaintFiled":"01/17/2002","vin":"1B4HS28NXYF","components":"ELECTRICAL SYSTEM","summary":"THE INSURED STATED THE FIRE APPEARED TO HAVE STARTED IN THE HEADLIGHT. CLAIM# 13-7435-963.*YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900879,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2001","dateComplaintFiled":"01/17/2002","vin":"1B4HR28Z7YF","components":"ENGINE AND ENGINE COOLING","summary":"WHILE INSURED WAS TRAVELING, HE SMELLED GAS. INSURED EXITED VEHICLE AND LOOKED UNDER THE HOOD, VEHICLE WAS ON FIRE, CLAIM 75-A422-019. *JG","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900880,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2000","dateComplaintFiled":"01/17/2002","vin":"XXXXXX","components":"ENGINE AND ENGINE COOLING","summary":"INSURED RENTED VEHICLE WHICH CAUGHT ON FIRE. DAIMLER STATES THE OIL LEVEL CAUSED THE OIL TO LEAK ONTO THE EXHUST CROSS-OVER PIPE, CLAIM 30-F307-271. *JG","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900881,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2001","dateComplaintFiled":"01/17/2002","vin":"1B4HS28NXYF","components":"EXTERIOR LIGHTING","summary":"THE FIRE APPEARS TO HAVE STARTED IN THE HEADLIGHTS. *JG","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900902,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2001","dateComplaintFiled":"01/17/2002","vin":"1B4HR28Z7YF","components":"ENGINE AND ENGINE COOLING","summary":"WHILE TRAVELING THE CONSUMER SMELLED GAS, PASSENGER AND DRIVER GOT OUT AND LOOKED UNDER THE HOOD AND DISCOVERED VEHICLE WAS ON FIRE. CLAIM# 75-A422-019. *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900903,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2000","dateComplaintFiled":"01/17/2002","vin":"","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"THE VEHICLE CAUGHT ON FIRE DUE TO AN OIL LEAK ONTO THE EXHAUST CROSS-OVER PIPE, HOWEVER THE FIRST SET OF EXPERTS SUGGEST AN ELECTRICAL FIRE, AND NOW A SECOND SET OF EXPERTS ARE EXAMINING THE VEHICLE. CLAIM# 30-F037-271.*YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":756651,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2001","dateComplaintFiled":"01/10/2002","vin":"1B4HS28N8YF","components":"SUSPENSION","summary":"AROUND 30,000 MILES, NOTICED INNER TREADS OF FRONT TIRES WERE GETTING LOW. HAD ALIGNMENT DONE AROUND 20,000 MILES AND THEY SAID IT WASN'T NECCESSARY. WENT FOR ANOTHER ALIGNMENT AT 44,000 BECAUSE INNER TREADS WERE NOW BALD. REPLACED TIRES AND HAD ALIGNMENT DONE. PROBLEM, RIGHT BALL JOINT IS JUST ABOUT HANGING OFF. BOOT COVER IS FULLY STRETCHED. MECHANIC CAN'T DO ALIGNMENT. DODGE SAYS NORMAL WEAR AND TEAR (OUT OF WARRANTY). I DON'T THINK SO, NOTICED ALIGNMENT PROBLEM FROM START. SEEMS DODGE FEELS PULLING IS NORMAL WHEN DRIVING.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":756623,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/18/2001","dateComplaintFiled":"01/09/2002","vin":"1B4HR28Y1YF","components":"PARKING BRAKE","summary":"PARKING BRAKE WOULD NOT RELEASE,GOT OUT OF CAR TO RELEASE IT POPPED AND CAME OUT OF PARK,ROLLED WITH ME FOR ABOUT 50 FEET DOWN HILL AND HIT A TREE KNOCKING ME OUT,AND BREAKING 3 RIBS AND BREAKING RIGHT WRIST.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8001143,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2001","dateComplaintFiled":"12/27/2001","vin":"1B48R28YXY7","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE HEAD BLEW WHILE GOING 60MPH. CONSUMER NOTIFIED DEALER. CONSUMER WILL ADD ADDITIONAL INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":8001156,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2001","dateComplaintFiled":"12/27/2001","vin":"","components":"TIRES","summary":"CONSUMER WAS TRAVELING ABOUT 15MPH ON A HIGHWAY AND WITHOUT PRIOR WARNING TIRE EXPLODED AND BLEWOUT. CONSUMER WAS IN CONTROL OF VEHICLE. GOODYEAR TIRE MECHANIC TOLD CONSUMER THAT THERE WAS A SMALL PUNTCTURE INSIDE OF TREAD OF TIRE. GOODYEAR TIRE EXPLODED, AND CAME COMPLETELY APART ON BOTH SIDES. DEALERSHIP WA SAWARE OF PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":785823,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2001","dateComplaintFiled":"12/24/2001","vin":"1B4HS28N5YF","components":"POWER TRAIN","summary":"WHILE DRIVING, THE TRANSMISSION CONTROL LEVER BECAME DISENGAGED FROM THE TRANSMISSION, BECAUSE DEALER DID NOT INITIALLY FILL THE TRANSMISSION FLUID TO ITS MAXIMUM OPERATING CAPACITY, ALSO THE LINKAGES HAD COME UNDONE, PROBLEM HAS REOCCURRED 3 TIMES.*ET","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":785823,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2001","dateComplaintFiled":"12/24/2001","vin":"1B4HS28N5YF","components":"POWER TRAIN","summary":"WHILE DRIVING, THE TRANSMISSION CONTROL LEVER BECAME DISENGAGED FROM THE TRANSMISSION, BECAUSE DEALER DID NOT INITIALLY FILL THE TRANSMISSION FLUID TO ITS MAXIMUM OPERATING CAPACITY, ALSO THE LINKAGES HAD COME UNDONE, PROBLEM HAS REOCCURRED 3 TIMES.*ET","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900597,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2001","dateComplaintFiled":"12/07/2001","vin":"1B4HR285YF1","components":"POWER TRAIN","summary":"WHEN GETTING INTO THIRD GEAR TRANSMISSION WOULD NOT SHIFT, TRANSMISSION WILL ROAR UP, DEALERSHIP REPLACED TRANSMISSION TWICE. *AK CONSUMER IS STATING THAT THE MECHANIC TOLD THEM, THAT DODGE HAS HAD A HISTORY OF PROBLEMS WITH BAD SEALS IN THEIR TRANSMISSIONS,CONSUMER FEELS THAT DODGE SHOULD PAY FOR THE SECOND TRANSMISSION REPLACEMENT. *YD","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":755250,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2001","dateComplaintFiled":"12/03/2001","vin":"1B4HR28Y8YF","components":"ELECTRICAL SYSTEM","summary":"I WAS DRIVING DOWN THE ROAD AND WITHOUT ANY WARNING THE VEHICLE CAUGHT FIRE UNDER THE HOOD. I LOST STEERING AND BRAKES. WAS ABLE TO RUN VEHICLE INTO CURB AND JUST GOT OUT BEFORE THINGS STARTED BLOWING UP. THE VEHICLE WAS COMPLETLY DISTROYED. I REPORTED THE INCIDENT TO MY INSURANCE AND A FEW DAYS LATER I WAS CONTACTED BY A INVISTAGATOR FROM DAIMLER CHRYSLER WHO STATED THAT THEY WANTED TO REPLACE MY VEHICLE BECAUSE THE FIRE WAS THERE FAULT. THIS STATEMENT LEAD ME TO BELEAVE DAIMLER CHRYSLER KNOWS ABOUT A PROBLEM AND WANT TO KEEP IT VERY QUITE. I WAS TOLD IF I TALK TO ANY ONE THE DEAL WOULD BE OFF. AS OF NOW I STILL DO NOT HAVE MY REPLACEMENT VEHICLE. DAIMLER CHRYSLER IS INSISTING I TAKE A VEHICLE OF LESSER VALUE THAT MY DURANGO. ANY INFORMATION REGUARDING THIS WOULD BE GREATLY APPRICIATED. I FEEL LIKE I AM AT THE MERCY OF A VERY POWERFUL CORPORATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":754978,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2001","dateComplaintFiled":"11/27/2001","vin":"1B4HS28N4YF","components":"TIRES","summary":"TRAVELING WEST ON I-80, APPROX. 10 MILES FROM SHARON PA. THE LEFT FRONT TIRE BLEW UP AND SHREDDED. THERE WAS NO INDICATION OF AIR PRESSURE LOSS (IE; PULLING) PRIOR TO THE BLOWOUT AND UNWRAVELING OF THE TIRE. I HAD ALL I COULD DO TO MAINTAIN CONTROL AND GET TO THE RIGHT SIDE BERM. THERE WERE FIVE OF US IN THE VEHICLE. MY ISSUE IS WITH THE TIRE MANUFACTURER, NOT CHRYSLER CORP. I WAS ADVISED BY THE DODGE DEALER I DID NOT PURCHASE THE EXTENDED TIRE WARRANTY. AS AN OWNER OF A LARGE INDEPENDENT AUTOMOTIVE SERVICE REPAIR AND COLLISION SHOP, WE EXAMINED THE TIRE CLOSELY. WE NOTED A AN OBJECT APRX. 1/4\" DIAMETER TAPERING TO A RELATIVE POINT THAT PUNCTURED THE TREAD OF THE TIRE. IT TURNED OUT TO BE A DRIED SMALL ANIMAL BONE. A HUNTER/FRIEND ADVISED ME IT APPEARS TO BE A SMALL BONE FROM A BIRD. WE HAVE SEEN MANY PUNCTURES, BLOWOUTS AT CITY AND HI-WAY SPEEDS, BUT NEVER A TIRE \"UNWRAVELED\" LIKE THIS. IT LOOKS VERY MUCH LIKE ALL THE PICTURES INVOLVING THE FIRESTONE/FORD FIASCO. I AM ONLY LOOKING FOR ANSWERS. I NOW HAVE RESERVATIONS IN GENERAL ABOUT THE TIRES. I WAS FORTUNATE TO MAINTAIN CONTROL AND AVOID SWAYING INTO A SEMI NEXT TO ME. ANY ADVIDE WILL BE APPRECIATED. OUR GY VENDOR HAS OFFERED TO GIVE IT TO GY FOR THEIR ANALYSIS. THANK YOU. RICHARD A. SACHA. *AK (TIRESIZE: 31X10.5 15)","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900580,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2001","dateComplaintFiled":"11/26/2001","vin":"1B4HS28NXYF","components":"EXTERIOR LIGHTING","summary":"VEHICLE EXPERIENCED FIRE, IT APPEARED TO HAVE STARTED IN THE HEADLIGHT, CLAIM 13-7435-963. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900580,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2001","dateComplaintFiled":"11/26/2001","vin":"1B4HS28NXYF","components":"EXTERIOR LIGHTING","summary":"VEHICLE EXPERIENCED FIRE, IT APPEARED TO HAVE STARTED IN THE HEADLIGHT, CLAIM 13-7435-963. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":899077,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2001","dateComplaintFiled":"11/14/2001","vin":"1B4HS28NXYF","components":"POWER TRAIN","summary":"WHILE SHIFT LEVER INDICATOR WAS IN PARK AND ENGINE WAS IDLING VEHICLE JUMPED INTO REVERSE AND TRAVELED APPROXIMATELY 50 FEET. VEHICLE CRASHED INTO TREES, CAUSING PROPERTY AND VEHICLE DAMAGE. THERE WERE NO INJURIES DURING THIS INCIDENT. DEALERSHIP EXAMINED VEHICLE, AND REPLACED DRIVESHAFT IN AN ATTEMPT TO CORRECT THE PROBLEM. ON 06-NOV-2001, WHILE VEHICLE WAS IN PARK AND IDLING, IT JUMPED OUT OF PARK INTO REVERSE AND TRAVELED APPROXIMATELY 20 FEET. IN AN ATTEMPT TO STOP VEHICLE, A TIRE ROLLED OVER OWNERS ANKLE. DEALERSHIP WAS CURRENTLY EXAMINING VEHICLE FOR SECOND INCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":754546,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/14/2001","vin":"1B4HS28N8YF","components":"POWER TRAIN","summary":"WHEN GEAR SHIFT IS MOVED FROM PARK TO REVERSE THE INDICATOR SHOWS IT TO BE IN REVERSE BUT IT IS NOT. AT TIMES WHEN SHIFTED FROM PARK TO REVERSE THERE IS NO INDICATIONS AT ALL. DEALER REPLACED TRANSMISSION MODULE AFTER LONG TALKS WITH MANUFACTURER, BUT DID NOT FIX PROBLEM AND IS GETTING WORSE. TRANSMISSION CAN BE SHIFTED OUT OF PARK WITHOUT DEPRESSING THE BRAKE PEDAL, APALLING!! *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":754192,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2001","dateComplaintFiled":"11/07/2001","vin":"1B4HS28N3YF","components":"ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER","summary":"THERE WAS NO WARNING, OIL PRESSURE LIGHT JUST CAME ON AND WE LOST PRESSURE. THEN THERE WAS A KNOCKING NOISE UNDER THE HOOD. WE HAD IT TOWED TO HERB GORDON DODGE, WHICH SAID THE ENGINE WAS A TOTAL LOSS. I HAD TO DRIVE IT HOMEAND THE ENGINE LIGHT CAME ON. I CALLED FITZGERALD TO SEE IF I WAS COVERED UNDER WARRANTY. THEY SAID BRING IT IN, SO I HAD IT TOWED TO THE DEALER. THEY SAID THE WARRRANTY WOULDN'T COVER IT BECAUSE I COULD NOT PRODUCE 15 MAINTENANCE RECEIPTS. I HAD A FULL SERVICE ENGINE FLUSH AT 32,727 MILES. THEY DID NOT CARE, BUT SAID THEY COULD GIVE ME A NEW ENGINE AT $6000 OR A PATCHUP AT $4200. THE SERVICE MANAGER ALSO OFFERED TO PUT ME IN CONTACT WITH A COMPANY THAT WILL FINANCE ENGINES.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":754007,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/27/2001","dateComplaintFiled":"11/01/2001","vin":"1B4HS28N2YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"MY HUSBAND WAS DRIVING OUR CAR AND WAS APPROACHING A RED LIGHT,AT 20 MILES PER HOUR. AS THE LIGHT CHANGED TO RED HE PRESSED DOWN ON THE BRAKES AND IT DID NOT SLOW DOWN ANY, HE PROCEEDED TO GO THROUGH THE LIGHT APPLYING MORE PRESSURE TO THE BRAKES WHICH FAILED HIM. HE LEFT TIRE MARKS ON THE ROAD FOR ABOUT 37 FT AND ENDED UP HITTING A VEHICLE AND IN THE END THERE WERE 4 VEHICLES TOTAL. I HAVE RESEARCHED ON LINE AND HAVE FOUND OUT THAT THERE HAVE BEEN PROBLEMS WITH THE REAR BRAKES ON DODGE DURANGO'S THAT WERE MADE IN 1999. OUR DURANGO IS A 2000 BUT WAS MANUFACTURED IN DECEMBER 1999. WE FEEL THAT IN LIGHT OF THIS INFO, WE SHOULD HAVE RECIEVED SOME FORM OF RECALL LETTER FROM THE DEALERS WHICH WE HAVE NOT AS YET. WE ARE NOT SURE OF THE TOTAL COST OF THE ACCIDENT AS YET, SO THE FIGURES ARE JUST QUOTES SO FAR. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":898513,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2001","dateComplaintFiled":"10/30/2001","vin":"1B4HR28Y0YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING AT 20MPH ABS BRAKES LOCKED UP, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. VEHICLE HAD FRONTAL DAMAGE. CONTACTED DEALER, AND DEALER STATED THAT ABS BRAKES WERE NOT SUPPOSE TO LOCK UP, AND WOULD GET BACK IN TOUCH WITH CONSUMER.*AK CONSUMER WAS INFOMRED THAT ANTI-LOCK BRAKES ARE IN THE REAR NOT THE FRONT.*SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900578,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2001","dateComplaintFiled":"10/15/2001","vin":"1B4HR28Z7YF","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, CONSUMER SMELLED GAS AND PULLED OVER, CONSUMER LOOKED UNDER THE HOOD AND THE VEHICLE WAS ON FIRE, CLAIM 75-A422-019. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900578,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2001","dateComplaintFiled":"10/15/2001","vin":"1B4HR28Z7YF","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, CONSUMER SMELLED GAS AND PULLED OVER, CONSUMER LOOKED UNDER THE HOOD AND THE VEHICLE WAS ON FIRE, CLAIM 75-A422-019. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":897628,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2001","dateComplaintFiled":"10/11/2001","vin":"","components":"TIRES","summary":"CWHILE MOTHER WAS DRIVING ABOUT 15 MPH RIGHT FRONT TIRE COLLAPSED WITH WHEEL DISCONNECTING FROM VEHICLE . HAD TO BE TOWED TO DEALER, AND THEY COULD NOT DETERMINE WHAT HAD CAUSED DISATTACHMENT. ACCORDING TO CONSUMER, THEY JUST FIXED, MANUFACTURER WAS NOT CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK EA03-023","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":897578,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/10/2001","vin":"1B4GS28NYF2","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"VEHICLE FAILS TO ENGAGE INTO GEARS PROPERLY WHILE IDLING AT STOP SIGNS OR LIGHTS. THIS CAUSES VEHICLE TO STALL . PROBLEM CAN HAPPEN WHILE DRIVING AT ANY SPEED. HAD BEEN TO DEALERSHIP NUMEROUS TIMES. HAD TRANSMISSION REPLACED, BUT PROBLEM STILL EXISTS. MECHANIC HAD NO KNOWLEDGE OF CAUSE OF PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":752812,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2001","dateComplaintFiled":"10/02/2001","vin":"1B4HS28N1YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"WARPED FRONT BRAKE ROTORS ARE CAUSING SEVERE VIBRATION IN THE BRAKE PEDAL. DEALER DOES NOT RECOMEND RESURFACING BECAUSE THERE IS INSUFFICIENT MATERIAL AND THINNING THE ROTORS WILL COMPOUND THE PROBLEM. DEALER SAYS REPLACEMENT PARTS WILL LAST JUST AS LONG BASED ON DRIVING HABITS. NAPA SELLS ROTORS WITH A LIFETIME WARRANTY. THE ROTORS FROM THE FACTORY ARE A SAFETY PROBLEM THAT DODGE IS PASSING OFF ON THE CUSTOMER. NO WELL MAINTAINED VEHICLE SHOULD NEED TO HAVE NEW ROTORS INSTALLED AT JUST OVER 20,000 MILES.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":752771,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2001","dateComplaintFiled":"10/01/2001","vin":"1B4HS28N8YF","components":"POWER TRAIN","summary":"I HAD A LOT OF CHATTERING AND GRINDING NOISES IN BOTH THE FRONT AND REAR DIFFERENTIAL. THE DEALER CHECKED THE PROBLEM AND FOUND OUT THAT THE DIFFERENTIAL FLUID NEEDED TO BE CHANGED DUE TO THE VISCOSITY BEING WEAK AND RECOMMENDED THAT IT BE CHANGED AND ADDITIVE BE DONE. UPON FINDING THIS OUT THEY ALSO SAID THAT THIS FLUID WOULD HAVE TO BE CHANGED EVERY 30,000 MILES. MY COST FOR THIS PROBLEM WAS $400.00. IT WAS NOT SPECIFIED IN THE OWNER'S MANUAL THAT THIS HAD TO BE DONE AT ALL.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":752627,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2001","dateComplaintFiled":"09/27/2001","vin":"1B4HR28Y2YF","components":"VEHICLE SPEED CONTROL","summary":"I WAS DRIVING MY 2000 DODGE DURANGO ON THE FREEWAY AT APPROX. 70MPH. SUDDENLY, THE VEHICLE ACCELERATED TO FULL THROTTLE ON ITS OWN. THE CRUISE CONTROL WAS NOT ENGAGED. MY FOOT WAS OFF THE GAS PEDAL AND THE CAR KEPT ACCELERATING. I TAPPED THE GAS PEDAL WITH MY FOOT TO ATTEMPT TO RAISE IT WITH NO EFFECT. I DOWN SHIFTED TO SECOND GEAR WITH NO EFFECT. I ENGAGED AND DISENGAGED THE CRUISE CONTROL WITH NO EFFECT. THE ONLY WAY I COULD PREVENT THE CAR FROM CONTINUING TO ACCELERATE WAS TO BRAKE AND RELEASE WHILE I CROSSED THREE LANES OF TRAFFIC. AT NO TIME DID I HAVE MY FOOT ON THE GAS PEDAL. AS I EXITED THE FREEWAY IT BECAME INCREASINGLY DIFFICULT TO CONTROL THE CAR WHILE FIGHTING THE ENGINE POWER WITH THE BRAKE PRESSURE. I SHUT THE ENGINE OFF AND COASTED TO THE SIDE OF THE ROAD. WE COULD HAVE EASILY HAD A COLLISION AND WE ARE FORTUNATE NO ONE WAS HURT AS A RESULT OF THIS VERY SERIOUS SAFETY DEFECT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":9004178,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"09/12/2001","vin":"1B4H52BN8YF","components":"SEAT BELTS","summary":"UPON STOPPING VEHICLE ON THREE SEPARATE OCCASIONS 2ND & 3RD ROW SEATBELTS (WITH CHILD CAR SEAT IN THEM) DISCONNECTED THEMSELVES CAUSING THE CHILD CAR SEAT TO FALL FORWARD.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":751789,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"07/28/2001","dateComplaintFiled":"09/06/2001","vin":"1B4HS28N7YF","components":"SEAT BELTS,SEATS","summary":"MY 2YR OLD DAUGHTER WAS SEATBELTED IN MIDDLE SEAT IN A CAR SEAT. WHEN I HAD THE WRECK, THE SEATBELT THAT WAS HOLDING THE CARSEAT CAME UNBUCKLED. MY MOTHER WAS SITTING BACK THERE, AND SHE CAUGHT MY DAUGHTER. THE THIRD SEAT IN THE DURANGO HAD BENT ALL THE WAY UP TO THE MIDDLE SEAT. I AM ALSO HAVING A HARD TIME GETTING MY INSURANCE TO REPLACE ANY SEATBELTS OR THE CARSEAT. WHAT CAN I DO?*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":751450,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/31/2001","vin":"1B4HR28Z8YF","components":"SUSPENSION","summary":"VEHICLE FISHTAILS WHEN RIDING OVER RIPPLES AND BAD ROADS. DEALER ROTATED/BALANCED TIRES AND ALIGNED CAR. STILL MAKES YOU FEEL YOU ARE GOING TO LOOSE CONTROL ON BAD ROADS. TV PROGRAM SHOWED AN ACCOUNT OF A PROBLEM SIMILIAR TO MINE WHICH DEALT WITH A STEERING AND STABILIZATION DEFECT. WE NEARLY LOST CONTROL WHEN PULLING AN RV RECENTLY. DEALER DIDN'T KNOW WHAT ELSE TO DO ABOUT PROBLEM AT THE TIME. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":895324,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/28/2001","vin":"1B4HS28N7YF","components":"STEERING","summary":"WHILE DRIVING INNER TIE ROD THAT GOES INTO STEERING MECHANISM WAS STRIPPED, CAUSING PASSENGER'S SIDE TIRE TO TURN OUTWARD TO RIGHT OF VEHICLE. PLEASE GIVE ANY FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":894724,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2001","dateComplaintFiled":"08/20/2001","vin":"1B4HS28N8YF","components":"POWER TRAIN","summary":"WHILE PARKED AND IDLING A 3YEAR OLD CHILD WAS ABLE TO SHIFT VEHICLE OUT OF PARK INTO DRIVE, AND WITHOUT APPLYING BRAKE PEDAL, VEHICLE WENT INTO A CORN FIELD BEFORE STOPPING; DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":750584,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"08/16/2001","vin":"1B4HS28N8YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE PEDAL GETS MUSHY, METAL-ON-METAL SOUND HEARD, TRUCK CREEPS FORWARD. THIS IS THE SECOND TIME THERE HAS BEEN A PROBLEM WITH THE MASTER CYLINDER. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":894353,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/1999","dateComplaintFiled":"08/14/2001","vin":"1B4HS28Z4YF","components":"STEERING","summary":"WHEN DRIVING VEHICLE STEERING WHEEL WILL WANDER OFF WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF THE PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":894194,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2001","dateComplaintFiled":"08/13/2001","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING AT HIGHWAY SPEEDS AND GOING OVER A BUMP VEHICLE LOSES CONTROL. IT FEELS VERY UNSAFE TO DRIVE, IT FEELS LIKE VEHICLE IS GOING TO CRASH INTO NEXT VEHICLE. TOOK TO DEALER, AND THEY SAID ITS ONE OF THE CHARACTERISTICS OF THE TRUCK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":750384,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2000","dateComplaintFiled":"08/13/2001","vin":"IB4HS28N3YF","components":"SUSPENSION","summary":"PROBLEMS CONTROLLING STEERING, WHEN HITTING VERY SMALL BUMPS ON THE HIGHWAY. CAR TENDS TO JUMP AND SKIP HARD TO THE LEFT OR RIGHT, CAUSING THE DRIVER TO BE FORCED TO COMPENSATE HARD ON THE STEERING WHEEL TO KEEP THE BACK END OF THE CAR FROM FISHTAILING. PROBLEM KEEPS KNOCKING CAR OUT OF ALIGNMENT & HAS NOW CAUSED DAMAGE TO BOTH FRONT TIRES. HAVE BEEN ADVISED BY INDEPENDANT MECHANICS, THAT THE WRONG ROAD CONDITIONS (RAIN, SNOW ETC...) COULD VERY LIKELY CREATE A FATAL OUTCOME IF THIS PROBLEM IS NOT CORRECTED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":894073,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2001","dateComplaintFiled":"08/10/2001","vin":"1B4HS28N4YF","components":"WHEELS","summary":"WHILE DRIVING 70 MPH LEFT REAR WHEEL FLARE CAME OFF AND NEARLY HIT VEHICLE BEHIND HIM. DEALER TAPED IT BACK ON. FACTORY REPRESENTATIVE SAID IT SEEMED TO BE SECURE. CONSUMER FELT THIS WAS A SEFETY ISSUE.*AK CONSUMER STATES FACTORY INTALLS THIS WITH D2 SIDED TAPE. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":749719,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2000","dateComplaintFiled":"08/03/2001","vin":"1B4HS28N0YF","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"WHEN DRIVING ON UNEVEN ROAD SURFACE AS I-94 FWY, VEHICLE EXPEIRENCES LOSS OF SPUR TRACTION AND BRAKE-OUT. IN THREE LANE TRAFIC, BRAK-OUT IS A MAJOR FAILURE AND CAUSES WITH UN-EXPIREANCED DRIVER BAD EXIDENCE. PLEASE CHECK WITH MANUFACTURE, SINCE 5 OTHER OWNERS IN MY COMPANY EXPERIANCE THE SAME INCEDENT ALLMOST ANY DAY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":749509,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/31/2001","vin":"1B4HR28Y0YF","components":"POWER TRAIN","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":562221,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/24/2001","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"THE VEHICLE HAS POOR MILEAGE, 13 MILES PER GALLON ON THE FREEWAY AND 10 MILES PER GALLON IN THE CITY.*YD","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":748938,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2000","dateComplaintFiled":"07/23/2001","vin":"1B4HR28Y0YF","components":"POWER TRAIN","summary":"DEALER STATES THAT PART NOT REQUIRED FOR TRUCKS. A THREE YEAR OLD CHILD SHIFTED FROM PARK INTO REVERSE, AND VEHICLE TOOK OFF. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":748652,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2001","dateComplaintFiled":"07/18/2001","vin":"1B4HS28N2YF","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"PULLED INTO GARAGE AND CAR WOULD NOT GO INTO PARK, REVERSE, DRIVE, ETC. - DIGITAL GAUGE ON THE DASH SHOWED THAT THE CAR WAS IN GEAR 1. THE CAR FELT LIKE IT WAS IN PARK ALTHOUGH WE HAD A DIFFICULT TIME TURNING THE CAR OFF SINCE GEARS WOULD NOT WORK PROPERLY. EVEN THOUGH THE CAR WAS IN PARK, IT WAS ABLE TO BE ROCKED BACK AND FORTH AS IF IT WAS IN NEUTRAL.WE HAD IT TOWED AWAY ON A FLATBED TO THE DEALER SINCE WE WERE NOT ABLE TO DRIVE IT. WE WERE TOLD THAT A PART SNAPPED IN THE STEERING COLUMN. WE'VE COMPLAINED TO DEALER ON TWO SEPARATE OCCASIONS (MILEAGE 5963 AND 14120) ABOUT THE PROBLEMS IN THE STEERING COLUMN PORTION OF THE VEHICLE - THE SERVICE DEPARTMENT COULDN'T DUPLICATE THE PROBLEM, AND TOLD US NOT TO WORRY ABOUT IT... IT MAKES ME WONDER WHAT WOULD HAVE HAPPENED IF I WAS DRIVING (WITH MY TWO SMALL CHILDREN) WHEN THIS PART SNAPPED??*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":892992,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2001","dateComplaintFiled":"07/17/2001","vin":"N/A","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"WHILE CONSUMER WAS DRIVING ON HIGHWAY AND WITHOUT ANY NOTICE VEHICLE STARTED TO DO 180 DEGREE TURN, AND THEN BRAKES WOULD STOP WORKING. HAS NOT CONTACTED DEALER. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":748481,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2001","dateComplaintFiled":"07/15/2001","vin":"1B4HR28Z3YF","components":"STEERING,ENGINE AND ENGINE COOLING","summary":"ENGINE HAS HAD A MISS IN IT SINCE WE PURCHASED THE CAR. WE HAVE TOOK IT BACK TO THE DEALER 3 TIMES COMPLAINING, WITH THE FIRST ONE WAS BEFORE IT HAD 2000 MILES ON THE CAR. THE DEALERSHIP TOLD US THE FIRST TIME THAT IT WOULD/DID NOT SHOW UP ON THE COMPUTER UNTIL IT HAD OVER 2000 MILES ON THE CAR. SO DRIVE IT UNTIL THEN, AND IF IT STILL DID IT BRING IT BACK IN. WE BROUGHT IT BACK IN AT 3,803 MILES,7,596 MILES AND THEN AT 18,275. AT 7,596 MILES THEY REPROGRAMMED THE CAR AND TOLD US TO USE UNLEADED PLUS GAS INSTEAD OF REGULAR. IT DID NO GOOD TO CHANGE THE GRADE OF GAS. THEN WE BROUGHT IT BACK IN AT 18,275 MILES WITH 4 DIFFERENT PROBLEMS AND THEY CHANGED THE FAN CLUTCH. THE CAR STILL MISSED AFTER THIS. THE DEALERSHIP TOLD US AT THIS TIME THAT THEY HAD 3 OTHER CARS WITH THE SAME PROBLEM AND THAT CHRYSLER DOES NOT KNOW WHAT THE PROBLEM IS AND CAN NOT FIX IT. AS FAR AS THE CLOCK SPRING, THEY WERE GOING TO REPLACE IT, BUT CHRYSLER TOLD THEM INSTEAD TO CHANGE OUT THE STEERING COLUMN INSTEAD.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":892482,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2001","dateComplaintFiled":"07/11/2001","vin":"1B4HR28Y6YF","components":"POWER TRAIN","summary":"WHILE IDLING IN DRIVEWAY VEHICLE JUMPED OUT OF PARK INTO REVERSE. CONTACTED DEALER, AND DEALER STATED THAT HAD NEVER HEARD OF PROBLEM BEFORE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":892530,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/11/2001","vin":"1B4HS28N5YF","components":"AIR BAGS","summary":"WHILE DRIVING 30 MPH ANOTHER VEHICLE PULLED OUT IN FRONT OF CONSUMER, AND CONSUMER REARENDED OTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":891777,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2001","dateComplaintFiled":"07/02/2001","vin":"1B4HS28Z2YF","components":"AIR BAGS","summary":"WHEN DRIVING AT 15M PH CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":891854,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2001","dateComplaintFiled":"07/02/2001","vin":"FILL IN PLE","components":"POWER TRAIN","summary":"CONSUMER'S CHILD WAS ABLE TO TAKE VEHICLE OUT OF PARK AND PUT IT INTO REVERSE WHILE SHE WAS BEING BUCKLED INTO A CHILD SAFETY SEAT. VEHICLE STARTED ROLLING BACKWARDS. CONSUMER WAS ABLE TO STOP VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":746876,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/17/2001","dateComplaintFiled":"06/15/2001","vin":"1B4HS28N7YS","components":"AIR BAGS","summary":"HIT GUARD RAIL HEAD ON AT 65MPH, AIRBAGS DIDN'T DEPLOY, ROLLED TRUCK 2-3 TIMES. SECOND NEW DODGE AUTO THAT AIRBAGS DIDN'T DEPLOY IN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":889785,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/05/2001","vin":"","components":"POWER TRAIN","summary":"WHILE DEACCELERATING NOTICED VEHICLE WAS MAKING A HOWLING NOISE. DEALER HAS CHANGED DIFFERENTIAL RING AND PINION GEAR. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":889428,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/11/2000","dateComplaintFiled":"05/30/2001","vin":"1B4HS28Z4YF","components":"AIR BAGS","summary":"CONSUMER WAS TRAVELING ABOUT 30MPH ON HIGHWAY AND WAS INVOLVED IN A COLLISION. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. *AK ONE PERSON WAS INJURED IN ACCIDENT, CONSUMER HAS EXTENDED WARRANTY, HOWEVER COULD NOT FIND ANYONE TO CHECK OUT AIRBAGS. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":745333,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2000","dateComplaintFiled":"05/14/2001","vin":"1B4HS28Z4YF","components":"STEERING,SUSPENSION,POWER TRAIN,SEATS","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":745146,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2001","dateComplaintFiled":"05/10/2001","vin":"1B4HS28ZXYF","components":"SERVICE BRAKES, HYDRAULIC","summary":"PRESSED BRAKE ABS KICKED IN AND WOULD NOT STOP. CLEAR DAY, DRY CLEAN ROAD, AND NO SKIDDING. 3TIMES IN SHOP STILL A PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":745147,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2001","dateComplaintFiled":"05/10/2001","vin":"1B4HS28ZXYF","components":"SUSPENSION","summary":"WHEN CAR GOES OVER ANY BUMP IT MAKE A GROANING NOISE. SOUNDS LIKE MY 10 YEAR OLD PICKUP. IN THE SHOP 2 TIME. NOT FIXED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":744588,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2001","dateComplaintFiled":"04/26/2001","vin":"1B4HR28Y1YF","components":"UNKNOWN OR OTHER","summary":"THE CUP HOLDERS IN THE FRONT ARE VERY DANGROUS CAUSE THEY WILL NOT HOLD A LARGE CUP SHEN YOU COME TO A STOP. THE DRINK GOES FLYING AT LOW SPEEDS TO THE PASSANGER OR DRIVER FLOOR CAUSEING DRIVER TO REACT WITH ONE HAND TO RECOVER IT , LEAVING THE OTHER ON THE STEERING WHEEL AND CAUSING YOU TO JURK IT AND CHANGE LANES AND POSSIBEL ACCIDENT IT HAS HAPPENED SEVERAL TIMES AND ONE CAN NOT CONTROL YOUR REACTION.. VERY DANGEROUS BUT A VERY SIMPLE FIX!!*K","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":886768,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/25/2001","vin":"1B4HS28Z3YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"TOTAL BRAKE FAILURE AT 30 MPH DUE TO FAILURE OF MASTER CYLINDER, WHICH CAUSED REAR AND FRONT BRAKES TO BE INOPERATIVE. *AK INTERNAL LEAK AT MASTER CYLINDER. *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":744392,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2000","dateComplaintFiled":"04/23/2001","vin":"1B4HS28Z9YF","components":"EQUIPMENT","summary":"A/C INTERMITTENTLY NOT COOLING - ONLY KEEPING CAB AT 85 DEGREES WHEN 90-95 OUTSIDE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":743732,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2001","dateComplaintFiled":"04/08/2001","vin":"1B4HR28Y3YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN TRYING TO STOP, THE BRAKES SEEM TO GRAB AND THEN THE CAR SLIDES AND THEN THE BRAKES WOULD GRAB AGAIN. THIS HAS HAPPENED ABOUT 5 TIMES AND RESULTED IN CONCERN RE: THE SAFETY OF THE BRAKES. SOMETIMES THERE IS A CLICKING SOUND AFTER THIS HAPPENS. THEREFORE THE CAR WAS TAKEN TO THE DODGE DEALER TO HAVE THE BREAKS CHECKED AND NO PROBLEM WAS IDENTIFIED. BUT ON 4/7/01, WHEN THE BRAKES WERE APPLIED, A LOUD ROARING SOUND OCCURED AND THE CAR CONTINUED TO SLIDE AS IF THERE WERE NO BRAKES, WHICH CAUSED A COLLISION INTO THE REAR OF A VEHICAL AT A STOPLIGHT. THE NOISE CONTINUED AFTER THE COLLISION FOR ABOUT 30 SECONDS, FOLLOWED BY A STRONG BURNING ELECTRICAL SMELL. THE CAR WAS DRIVEN TO A PARKING LOT AND HAS BEEN DRIVEN HOME AND DOES HAVE BRAKING ACTION NOW. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":743529,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2001","dateComplaintFiled":"04/04/2001","vin":"1B4HR28Y6YF","components":"TIRES","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":743530,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2001","dateComplaintFiled":"04/04/2001","vin":"1B4HR28Y6YF","components":"TIRES","summary":"RIGHT TIRE BLEW OUT ON 3 LANE HIGHWAY, CAR SWERVED TO LEFT TO AVOID 18 WHEELER , HIT THE DITCH, SPUN AND HIT THE GUARDRAIL END, WHICH BLEW THE LEFT FRONT TIRE AND CAR SPUN ACROSS 3 LANES OF ONCOMING TRAFFIC. MY 16 YEAR OLD SON HIS GIRLFRIEND AND MY 9 YEAR OLD NARROWLY ESCAPED INJURY . POLICEMAN AT SCENE WAS LEARY OF TIRES FROM THE START. SO ARE WE. *AK (TIRESIZE: XW4)( DOT NUMBER: TIRE SIZE: XW4 )","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":884409,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2001","dateComplaintFiled":"03/28/2001","vin":"1B4HR28Y0YF","components":"AIR BAGS","summary":"VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 40MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":884410,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2001","dateComplaintFiled":"03/28/2001","vin":"1B4HR28Y0YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE PEDAL BECAME HARD, RESULTING IN EXTENDED STOPPING DISTANCE, AND CAUSING A COLLISION. DEALER INSPECTED VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":883767,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/22/2001","vin":"1B4HR28Z1YF","components":"POWER TRAIN","summary":"VEHICLE CAN BE PLACED INTO GEAR WITHOUT DEPRESSING BRAKE PEDAL IN ORDER TO PLACE VEHICLE INTO SELECTED GEAR POSITION. CONSUMER HAS CONTACTED DEALER. DEALER UNABLE TO CORRECT PROBLEM. *AK *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":883650,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/21/2001","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE TRAVELING AT 75 MPH AND WHEN DEPRESSING BRAKE PEDAL LIGHTLY VEHICLE WENT INTO A SKID, EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":883663,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2000","dateComplaintFiled":"03/21/2001","vin":"FILL IN","components":"ENGINE AND ENGINE COOLING","summary":"OIL FILL, WHEN CHANGING OIL, THERE IS A MILKY WHITE SUBSTANCE. HAS NOT AFFECTED PERFORMANCE OF VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":883425,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2001","dateComplaintFiled":"03/20/2001","vin":"1B4HR2842YF","components":"AIR BAGS","summary":"PASSENGER AND DRIVER AIR BAGS DID NOT DEPLOY IN AN ACCIDENT WHILE DRIVING 25 MPH. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":742538,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2001","dateComplaintFiled":"03/16/2001","vin":"1B4HS28N5YF","components":"VISIBILITY","summary":"SIDEVIEW MIRRORS ARE OVERSIZED AND CREATE A BLIND SPOT FOR SMALLER DRIVERS. THREE TIMES MY WIFE CAME VERY CLOSE TO ACCIDENTS DUE TO THIS BLINDSPOT. MFR REFUSE TO REPLACE OR RECOGNIZE THERE IS A PROBLEM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":560054,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/1999","dateComplaintFiled":"03/05/2001","vin":"1B4HS2820YF","components":"SUSPENSION","summary":"THE VEHICLE CONSTANTLY DRIFTS TO THE LEFT AND RIGHT WHILE DRIVING, THE DEALER PERFORMED A FRONT WHEEL ALIGNMENT BUT THE CONSUMER STATED THAT THE PROBLEM PERSISTED, THE DEALER STATED THAT THE VEHICLE IS OPERATING AS DESIGNED. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":560054,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/1999","dateComplaintFiled":"03/05/2001","vin":"1B4HS2820YF","components":"POWER TRAIN","summary":"THE CUSTOMER HEARS A WHINING NOISE COMING FROM THE REAR OF THE VEHICLE. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":560054,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2000","dateComplaintFiled":"03/05/2001","vin":"1B4HS2820YF","components":"EXTERIOR LIGHTING","summary":"THE HEADLIGHT SWITCH GETS VERY HOT, SWITCH WAS REPLACED. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":560054,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2000","dateComplaintFiled":"03/05/2001","vin":"1B4HS2820YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"AIR GAP ON ABS CAUSES CUSTOMER TO HEAR CHATTERING NOISE UPON ACCELERATION (1 OCCURANCE), THE BRAKES ALSO GRIND WHEN STOPPING, THE DEALER FOUND NO PROBLEMS AND STATED THAT THE SYSTEM IS OPERATING AS DESIGNED (4 OCCURANCES). NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":560054,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2000","dateComplaintFiled":"03/05/2001","vin":"1B4HS2820YF","components":"STEERING","summary":"THE STEERING WHEEL IS NOT CENTERED IN THE MIDDLE WHILE DRIVING. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":560054,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2000","dateComplaintFiled":"03/05/2001","vin":"1B4HS2820YF","components":"ENGINE AND ENGINE COOLING","summary":"THE THERMOSTAT HOUSING LEAKED. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":560054,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2000","dateComplaintFiled":"03/05/2001","vin":"1B4HS2820YF","components":"POWER TRAIN","summary":"THE FIRST AND SECOND GEARS FEEL LIKE THEY GRAB THEN LOOSEN THEN GRABS AGAIN, DEALER WAS UNABLE TO FIND ANYTHING WRONG AND EXPLAINED THIS WAS NORMAL OPERATION. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":560054,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2001","dateComplaintFiled":"03/05/2001","vin":"1B4HS2820YF","components":"STRUCTURE","summary":"THE DOOR HINGES MAKE LOUD CREEKING NOISE, THE DEALER LUBED THE HINGES TWICE BUT THE NOISE RETURNED, THE DEALER STATES THE HINGE IS WORKING AS DESIGNED. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":560054,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2001","dateComplaintFiled":"03/05/2001","vin":"1B4HS2820YF","components":"SEATS","summary":"THE REAR RIGHT SEAT RELEASE LATCH IS VERY HARD TO OPEATE, THE DEALER CHECKED THE LATCH AND INDICATED IT IS WORKING AS DESIGNED. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":881991,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2000","dateComplaintFiled":"03/02/2001","vin":"1B4HS28N6YF","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"BRAKE ROTORS WERE WARPED AND WERE RESURFACED/ REPLACED. TRANSFER CASE WENT OUT DUE TO MAKING NOISE FROM METAL CHIPS. VEHICLE WAS BEING REPAIRED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":882004,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/02/2001","vin":"1B4HR28Y1YF","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE WOULD STALL WHILE AT 50MPH. HAVE TAKEN TO DEALERSHIP AT LEAST 3 TIMES FOR STALLING. PROBLEM HAS NOT BEEN RESOLVED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":741444,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/17/2001","dateComplaintFiled":"02/24/2001","vin":"1B4HS28Z5YF","components":"TIRES","summary":"MY 16 YEAR OLD DAUGHTER WAS DRIVING ON THE AZ 101 FREEWAY SOUTHBOUND IN THE 'FAST LANE\" WHEN THE TWO LEFT SIDE TIRES, FRONT AND REAR, BLUE, CAUSING THE VEHICLE TO SPIN TWO COMPLETE REVOLUTIONS AND END UP IN THE CENTER LANE IN A NORTHBOUND DIRECTION. THE VEHICLE DID NOT TURN OVER, BUT MY DAUGHTER DID SUFFER A CONCUSSION, BRUISED CHEST, WHIPLASH AND INJURIES TO HER HIP. SHE IS CURRENTLY RECEIVING MEDICAL TREATMENT. SINCE THE ACCIDENT WE HAVE DISCOVERED THAT ANOTHER OF THE TIRES HAS A PIECE OF THE TREAD ABOUT THE SIZE OF A HALF DOLLAR, THAT HAS LIFTED FROM THE CENTER PART OF THE TIRE CASING. MY DAUGHTER IS NOW AFRAID TO DRIVE THE DODGE, OR OUR JEEP GRAND CHEROKEE BECAUSE OF THE GOODYEAR TIRES. (TIRESIZE: R275/60R17)( DOT NUMBER: TIRE SIZE: R275/60R17 )","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":880456,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/13/2001","vin":"","components":"SUSPENSION","summary":"VEHICLE PULLS TO RIGHT WHEN DRIVING AT ANY SPEED. ALSO, WHEN A BUMP IS HIT STEERING WHEEL FEELS FREE FROM DRIVER'S HAND. DODGE HAS BEEN CONTACTED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":880203,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/09/2001","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN DEPRESSING BRAKES PEDAL CONSUMER HEARD GRINDING NOISE. ALSO, PULLED TO RIGHT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":879514,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/31/2001","vin":"1B4H528N4YF","components":"SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,TIRES,EQUIPMENT","summary":"WHEN DRIVING BETWEEN 60-70MPH VEHICLE WOULD VIBRATE. REAR WINDOW WAS NOT SEALED PROPERLY AFTER REPLACEMENT DUE TO A SCRATCH. DRIVER'S WINDOW REPLACED DUE TO REGULATOR DRAGGING. ELECTRICAL WIRES FOR AIR CONDITIONER WERE PINCHED AND FAILED TO WORK.*AK VEHICLE SOUNDS TO HAVE AN ELECTRICAL PROBLEM, WINDOWS HAVE FAILED, DOOR REGULATORS FAILED, BATTERY FAILED, AND WHILE DRIVING THE RPM, ODOMETER, AND TRIP METER ALL WENT TO ZERO. CONSUMER HAD TO REPLACE GOODYEAR TIRES, NO OTHER TIRE INFORMATION PROVIDED. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":559136,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/22/2001","vin":"1B4HR28Y2YF","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE CAUGHT FIRE SHORTLY AFTER CONSUMER PARKED, NO INDICATION OF ANY KINDS OF PROBLEMS PREVIOUS TO THE FIRE, POSSIBLE ENGINE FAILURE. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":739347,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/1999","dateComplaintFiled":"01/14/2001","vin":"1B4HS28N5YF","components":"SUSPENSION","summary":"VEHICLE HAS BEEN IN TO THE SHOP REPEATEDLY FOR FRONT END ALIGNMENT PROBLEMS. CURRENTLY WORKING WITH ATTORNEY UNDER CALIFORNIA LEMON LAW. VEHICLE HAD TWO FRONT DEFECTIVE TIRES THAT WERE REPLACED BY GOODYEAR. THE FRONT END HAS BEEN CONFIRMED BY TWO DIFFERENT DEALERSHIPS AS BEING OUT OF ALIGMENT FIVE TIMES NOW. VEHICLE INITIALLY PULLED HARD TO THE RIGHT AT FREEWAY SPEEDS. AFTER SUPPOSEDLY BEING REPAIRED BY THE DEALERSHIP, THE VEHICLE STARTED PULLING HARD TO THE LEFT AT FREEWAY SPEEDS. I FEEL THAT THERE IS A SAFETY ISSUE BECAUSE YOU HAVE TO SIGNIFICANTLY COMPENSATE \"THE PULL\" BY HOLDING THE STEERING WHEEL AT AN ANGLE. THE PULL OF THE VEHICLE IS DAMAGING THE FRONT TIRE THAT ARE CURRENTLY ON THE VEHICLE.*AK (TIRESIZE: 31-1050R15)( DOT NUMBER: TIRE SIZE: 31-1050R15 )","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":739286,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2001","dateComplaintFiled":"01/12/2001","vin":"1B4HR28Y9YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"I CARRIED MY VEHICLE TO SEARS AUTOMOTIVE SHOP TO HAVE MY BRAKES CHECKED BECAUSE MY BRAKE PEDAL WAS SPONGY. THE MECHANICS CHECKED MY TRUCK AND SAID MY BRAKES WERE FINE, BUT I HAD A BAD MASTER CYLINDER. THEY DIDN'T TOUCH ANYTHING, BUT THEY TOLD ME TO TAKE IT TO THE DEALER BECAUSE IT'S UNDER WARRANTY. CARL GREGORY CHECKED THE BRAKES AND CAME TO THE SAME CONCLUSION, THE MASTER CYLINDER WAS BAD. THEY ORDERED THE PART AND IT WAS IN THE NEXT DAY. THEY PUT THE NEW MASTER CYLINDER ON AND MY BRAKES ARE STILL SPONGY. MY BRAKE PEDAL CONTINUES TO GO ALMOST TO THE FLOOR BEFORE THEY START BRAKING. I AM STILL TRYING TO GET THE PROBLEM FIXED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":739096,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2000","dateComplaintFiled":"01/09/2001","vin":"1B4HS28NXYF","components":"SEAT BELTS","summary":"SEATBELT FAILS TO RELEASE WHEN THE RELEASE BUTTON IS FULLY DEPRESSED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":877495,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/05/2001","vin":"","components":"ELECTRICAL SYSTEM","summary":"A CLIP WITHIN AIR BAR ASSEMBLY BROKE, CAUSING COMPLETE MALFUCTION OF ELECTRICAL SYSTEM. PLEASE GIVE ANY FURTHER DETAILS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":738757,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2000","dateComplaintFiled":"01/04/2001","vin":"1B4HR28Y2YF","components":"ELECTRICAL SYSTEM","summary":"VEHICLE CAUGHT FIRE SHORTLY AFTER PARKING IT. IT GAVE NO INDICATION OF A PROBLEM PREVIOUS TO THE FIRE. DEALER GAVE NO EXPLANATION OR REASON FOR THE FIRE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":738630,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2000","dateComplaintFiled":"01/02/2001","vin":"1B4HS28N0YF","components":"SUSPENSION","summary":"RATTLE UNDER DASH THAT CAN BE HEARD IN BACKSEATS. DEALER UNABLE TO FIX PROBLEM AFTER 5 TRIES. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":738186,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2000","dateComplaintFiled":"12/23/2000","vin":"1B4HS28NXYF","components":"POWER TRAIN","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":876834,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2000","dateComplaintFiled":"12/20/2000","vin":"1B4HS28NXYF","components":"ENGINE AND ENGINE COOLING","summary":"WHEN VEHICLE IS IDLING AT A RED LIGHT RPMS WILL GO UP AND DOWN, THEN ENGINE WILL STALL. THIS HAS HAPPENED NUMEROUS TIMES. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":876716,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/06/2000","dateComplaintFiled":"12/19/2000","vin":"1B4HS28Z5YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKES INTERMITTENTLY FAILED, RESULTING IN ONE CRASH. BRAKES WOULD NOT GRAB, AND DID NOT STOP VEHICLE. DEALER AND INDEPENDENT INVESTIGATOR COULD NOT DETERMINE CAUSE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":874485,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2000","dateComplaintFiled":"11/06/2000","vin":"1B4HS28N9YF","components":"STEERING","summary":"WHILE DRIVING STEERING MALFUNCTIONED, CAUSING STEERING WHEEL TO LOCK UP. DRIVER MUST JERK THE STEERING WHEEL IN ORDER TO RETURN TO NORMAL WHICH MAY CAUSE A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":735809,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2000","dateComplaintFiled":"11/06/2000","vin":"UNKNOWN","components":"TIRES","summary":"I SUFFERED AN OFF-THE-WHEEL BLOWOUT OR TREAD SEPARATION IN A RENTED VEHICLE--THE TIRE SEPARATED FROM THE WHEEL IN UNDER 8 SECONDS. THE ATTORNEY GENERAL OF THE STATE OF CALIFORNIA, CONG BRAD SHERMAN'S OFFICE AND THE L.A. TIMES WERE ALL CONTACTED AND THE FOLLOWING STORY FEATURE APPEARED IN THE L. A. TIMES>> HTTP://WWW.LATIMES.COM/BUSINESS/UPDATES/LAT_TIRE001025.HTM. THERE WAS NO FLAT TIRE, THE TIRE SIMPLY BEGAN UNRAVELLING FROM THE WHEEL--- WILL YOU TAKE ACTION TO SAVE PEOPLE'S LIVES OR SIT ON THIS INFORMATION? GOODYEAR IS INVOLVED IN A MAJOR COVERUP. THIS VEHICLE WAS DANGEROUS--I HAVE DRIVEN FERRARIS, ROLLS ROYCES, JEEPS ACCIDENT-FREE FOR 35 YEARS--SUVS WILL CONTINUE TO KILL INNOCENT VICTIMS WHO APPLY THE BRAKES ON AN SUV AS THE TREAD SEPARATION IS OCCURING (TIRESIZE: RT/S)( DOT NUMBER: TIRE SIZE: RT/S )","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":735810,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2000","dateComplaintFiled":"11/06/2000","vin":"UNKNOWN","components":"TIRES","summary":"I SUFFERED AN OFF-THE-WHEEL BLOWOUT OR TREAD SEPARATION IN A RENTED VEHICLE--THE TIRE SEPARATED FROM THE WHEEL IN UNDER 8 SECONDS. THE ATTORNEY GENERAL OF THE STATE OF CALIFORNIA, CONG BRAD SHERMAN'S OFFICE AND THE L.A. TIMES WERE ALL CONTACTED AND THE FOLLOWING STORY FEATURE APPEARED IN THE L. A. TIMES>> HTTP://WWW.LATIMES.COM/BUSINESS/UPDATES/LAT_TIRE001025.HTM. THERE WAS NO FLAT TIRE, THE TIRE SIMPLY BEGAN UNRAVELLING FROM THE WHEEL--- WILL YOU TAKE ACTION TO SAVE PEOPLE'S LIVES OR SIT ON THIS INFORMATION? GOODYEAR IS INVOLVED IN A MAJOR COVERUP. THIS VEHICLE WAS DANGEROUS--I HAVE DRIVEN FERRARIS, ROLLS ROYCES, JEEPS ACCIDENT-FREE FOR 35 YEARS--SUVS WILL CONTINUE TO KILL INNOCENT VICTIMS WHO APPLY THE BRAKES ON AN SUV AS THE TREAD SEPARATION IS OCCURING--I HAVE THE TIRE IN MY POSSESSION (TIRESIZE: RT/S)( DOT NUMBER: TIRE SIZE: RT/S )","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900579,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2000","dateComplaintFiled":"11/03/2000","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THIS WAS A RENTAL VEHICLE WHICH CAUGHT ON FIRE DUE TO THE OIL LEVEL BEING 2.75 INCHES OVER THE FILL LINE, IT CAUSED OIL TO LEAK ONTO THE EXHAUST CROSS OVER PIPE, VEHICLE IS BEING EXAMINED, CLAIM 30-F037-271. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":6900579,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2000","dateComplaintFiled":"11/03/2000","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THIS WAS A RENTAL VEHICLE WHICH CAUGHT ON FIRE DUE TO THE OIL LEVEL BEING 2.75 INCHES OVER THE FILL LINE, IT CAUSED OIL TO LEAK ONTO THE EXHAUST CROSS OVER PIPE, VEHICLE IS BEING EXAMINED, CLAIM 30-F037-271. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":874211,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/31/2000","vin":"","components":"TIRES","summary":"THIS VEHICLE HAS GOODYEAR TIRES THAT BELTS HAVE BEGAN TO COME THROUGH SIDEWALL. DEALER HAS BEEN CONTACTED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":873506,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2000","dateComplaintFiled":"10/20/2000","vin":"1B4HS28Z7YF","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER WAS IN TRAFFIC AND TRIED TO SLAM ON BRAKES BECAUSE ANOTHER DRIVER IN FRONT HAD STOPPED, AND CONSUMER'S VEHICLE WOULD NOT STOP, CONSUMER STOOD ON BRAKES, AND VEHICLE STILL DIDN'T STOP.*AK DEPRESSING BRAKES TO FLOOR CAUSED THE ENGINE TO REV UP TO A HIGHER IDLE RPM. *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":873263,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2000","dateComplaintFiled":"10/18/2000","vin":"1B4HS28NOYF","components":"STEERING,AIR BAGS","summary":"WHILE MAKING A TURN POWER STEERING LOCKED UP, AND THE AIR BAG LIGHT ILLUMINATED. CONSUMER WAS TOLD BY DEALER, THAT THE CLOCK SPRING BROKE, AND THAT THIS COULD CAUSE THE AIR BAG TO DEPLOY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":873323,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2000","dateComplaintFiled":"10/18/2000","vin":"PLEASE FILL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING THERE WAS SMOKE, THEN FIRE CAME FROM ENGINE COMPARTMENT WITHOUT ANY WARNING. TOOK VEHICLE TO DEALER, AND DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":734226,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2000","dateComplaintFiled":"10/13/2000","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"LOSE CONTROL OF THE STEERING, THE VEHICLE IS SWERVING ALL OVER THE ROAD. WE HAVE HAD IT TO THE DEALER MANY TIMES. THEY SAY THAT THIS IS CHARACTERISTIC OF THE DURANGO.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":734226,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2000","dateComplaintFiled":"10/13/2000","vin":"1B4HS28N7YF","components":"SUSPENSION","summary":"WHEN DRIVING ON IRREGULAR ROADS, BUMPS, GROVES ETC. WE LOOSE CONTROL OF THE STEARING, THE VEHICLE IS SWIRVING ALL OVER THE ROAD. WE HAVE HAD IT TO THE DEALER MANY TIMES. THEY SAY THAT THIS IS CHARACTERISTIC OF THE DURANGO.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":733978,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2000","dateComplaintFiled":"10/11/2000","vin":"1B4HS28N2YF","components":"VEHICLE SPEED CONTROL","summary":"DRIVING ON TO AND ON RAMP AT ABOUT 7MPH THE TRUCK BEGAN ACCELERATING ON ITS OWN. BRAKES WERE APPLIED AND WE SPINNED OUT OF CONTROL TO THE LEFT AND HIT A GAURDRAIL, CAUSING DAMAGE TO THE FRONT BUMPER/RIGHT FENDER AND RADIATOR, MAYBE MORE I WILL GET AND ACTUALL COST ESTIMATE TODAY. IT SEEMS TO ME THAT THE CRUSIE CONTROL IS ACTIVATING BY ITSELF. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":872577,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2000","dateComplaintFiled":"10/10/2000","vin":"1B4HS28N7YF","components":"STEERING,SUSPENSION","summary":"CONSUMER WAS TRAVELING 75MPH, ALMOST HIT ANOTHER VEHICLE ON THE SIDE OF BRIDGE. VEHICLE FELT LIKE SOMEONE WAS PULLING IT LEFT TO RIGHT. PROBLEM WAS INTERMITTENT, BUT HAPPENED ALOT. MANUFACTURER DIDN'T SEE IT AS A PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":871721,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2000","dateComplaintFiled":"09/28/2000","vin":"1B4HR28Y0YF","components":"AIR BAGS","summary":"VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 30MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY. VEHICLE WAS TOTALLED. MANUFACTURER HAS BEEN NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":732547,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2000","dateComplaintFiled":"09/26/2000","vin":"1B4HR28Y6YF","components":"ELECTRICAL SYSTEM","summary":"SINCE GETTING THE THE CAR IN FEB OF THIS YEAR THE CAR WAS BACK TO THE DEALER FOR MORE THAN 26 DAYS BECAUSE THE CAR KEEPS LOSING ALL ITS ELECTRICAL POWER WITHOUT WARNING TWICE HAPPEND ON FREEWAY IN HEAVY TRAFFIC . DEALER INSTALLED COPILOT TWICE TO DOWNLOAD IF CAR STALLS AGAIN . COPILOT DID NOT WORK FIRST TIME PLUS MAKES DRIVING DANGEROUS BECAUSE OF WIRRING BETWEEN LEGS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":870744,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/18/2000","vin":"1B48S28N0YF","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING AT ANY SPEED VEHICLE JUST STALLED. THIS HAS HAPPENED 8 TIMES IN THE LAST TWO WEEKS. TRUCK HAS BEEN TAKEN TO THE DEALERSHIP. DEALERSHIP WAS NOT ABLE TO DETERMINE WHAT WAS CAUSING THE STALLING PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":731761,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2000","dateComplaintFiled":"09/18/2000","vin":"1B4HS28N0YF","components":"ENGINE AND ENGINE COOLING","summary":"THIS VEHICLE HAS STALLED WHILE DRIVING ON HIGHWAY/ROAD EIGHT (8) TIMES. VEHICLE HAS BEEN IN FOR REPAIR THREE TIMES WITH NO SUCCESS. THIS VEHICLE ALSO HAS A FAILURE TO START PROBLEM, ALSO OCCURING SEVERAL TIMES. REPAIR HAS BEEN UNSUCCESSFUL.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":868765,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2000","dateComplaintFiled":"08/25/2000","vin":"PLEASE FILL","components":"POWER TRAIN","summary":"VEHICLE EXPERIENCED LOSS OF POWER AFTER DRIVING 50 MILES OR MORE. NEXT DAY VEHICLE WAS DRIVEN TO THE DEALER WITHOUT ANY PROBLEM; DEALER INSPECTED VEHICLE AND WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":728778,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2000","dateComplaintFiled":"08/23/2000","vin":"1B4HS28Z1YF","components":"POWER TRAIN","summary":"THE VEHICLE IS HAVING A BEARING FAILURE IN THE DIFFERENTIAL WHICH CAN CAUSE THE UNIT TO SEIZE AND I HAVE TAKEN THE VEHICLE TO THE DEALER I PURCHASED IT FROM 4 TIMES AND EACH TIME I GET A DIFFERENT STORY ON WHAT THEY FEEL OR THINK THE PROBLEM IS","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":868187,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2000","dateComplaintFiled":"08/21/2000","vin":"1B4HR2Z8YF1","components":"SERVICE BRAKES, HYDRAULIC","summary":"DUE TO DEFECTIVE BRAKE RETAINER SPRING WHICH CAME OFF AND CAUSED BRAKES TO BE LOOSE/ FALL AND CRACKED THE RIM, AND HAD NO BRAKING ABILITY WHICH MAY HAVE CAUSED A CRASH. COMMON PROBLEM. DEALER WAS AWARE OF PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":728370,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2000","dateComplaintFiled":"08/18/2000","vin":"1B4HS28Z0YF","components":"VEHICLE SPEED CONTROL","summary":"IMPACT TO FRONT OF VEHICLE CAUSED THE CRUISE CONTROL SERVO TO PULL THE CRUISE CONTROL CABLE FASTENER OUT OF ITS BRACKET AFTER THE RETAINING TABS BROKE OFF. THIS CAUSED THE ENGINE TO RACE OUT OF CONTROL, WELL OVER 3,000RPM. THE VEHICLE EVENTUALLY STOPPED BY CRASHING INTO A WALL!! I HAVE THE REPORT FROM THE INSURANCE INVESTIGATOR TO SUBSTANTIATE THE CAUSE, I FEEL THIS IS A DEFECT IN THE VEHICLE AND COULD POSSIBLY HAPPEN AGAIN IF A SIMILAR IMPACT TAKES PLACE. THE OCCUPANTS MAY NOT BE AS FORTUNATE AS MY HUSBAND AND I, WE WALKED AWAY, OTHERS MAY NOT!","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":867736,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2000","dateComplaintFiled":"08/14/2000","vin":"1B4HS28ZXYF","components":"VISIBILITY","summary":"SIDE VIEW MIRROR BASE IS TOO LARGE TO SEE THROUGH, AND IS BLOCKING THE VIEW WHEN TRYING TO MAKES TURNS. DEALER HAD BEEN CONTACTED FOR THIS SITUATION. *AK THE OVER SIZED OUT SIDE MIRROR IS A DESIGN FLAW AND THE DRIVER IS EXPERIENCING DIFFICULTY IN MAKING LEFT TURNS. *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":553628,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2000","dateComplaintFiled":"08/11/2000","vin":"1B4HS28N9YF","components":"VEHICLE SPEED CONTROL","summary":"THE VEHICLE ACCELERATOR IS STICKING. YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":727579,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2000","dateComplaintFiled":"08/11/2000","vin":"1B4HR28Z7YF","components":"SUSPENSION,EQUIPMENT","summary":"AIR CONDITIONING BLOWS OUT HOT AIR. NEVER HAS BEEN THAT COLD. REAR END HAS A HOWLING NOISE BETWEEN 45 AND 55 MPH.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":727537,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/10/2000","vin":"1B4HR28Y1YF","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE WILL ACCELERATE ON ITS OWN ACCORD..FORCES TO DRIVER TO BRAKE HEAVIER THAN NORMAL USE. VEHICLE IDLES AT A RATE THAT ALLOWS TO PULL OUT OF PARK SPACE IF BRAKE IS NOT DEPRESSED. IF BRAKE IS ALLOWED TO RELEASE MOVING OF VEHICLE CAN CAUSE AN ACCIDENT. HAS MAINTAIN A SPEED OF APPROXIMATELY OF 12 MILES PER HOUR OVER A INCLINED GRADE GOING OVER 3 SPEED BUMPS. THE STEERING COLUMN HAS A POPPING SOUND AND THAT CAN ALSO BE FELT WITH FEET ON FLOOR BOARD. HAVE HAS BACK TO A DODGE DEALER 3 TIMES. ALL 3 TIMES WE ARE TOLD COMPUTER SHOWS NOTHING WRONG AND SERVICE DEPARTMENT SAYS \" WHAT DO YOU WANT ME TO DO ABOUT IT\".. MANAGEMENT HAS GIVEN NO SATISFACTION. I HAVE SMALL CHILDREN THAT RIDE IN THIS MANUFACTURES DEFECTED AUTOMOBILE. I FEAR A OUT OF CONTROL ACCELERATION WILL OCCURE AND THE STEERING WILL MALFUNCTION CAUSING INJURY. PLEASE ADVISE. THANK YOU. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":866786,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2000","dateComplaintFiled":"08/03/2000","vin":"1B4HS28N9YF","components":"VEHICLE SPEED CONTROL","summary":"WHILE DRIVING ABOUT 10 MPH AND WHEN APPLYING BRAKE PEDAL VEHICLE KEPT ACCELERATING. THIS HAPPENED TWICE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":725625,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/18/2000","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION CLICKS FOR 2-3 SEC WHEN SHIFTER IS MOVED BETWEEN GEARS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":725627,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/18/2000","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"REAR BRAKE CALIPERS SEEM TO CATCH AND POP CONSTANTLY AT LOW SPEEDS WITHOUT APPLYING PRESSURE TO BRAKE PEDAL. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":725629,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/18/2000","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION CLICKS FOR 2-3 SECONDS WHEN SHIFTED FROM PARK OR FROM DRIVE TO REVERSE. DEALER STATES THAT THIS IS NORMAL ALTHOUGH IT DID NOT APPEAR UNTIL TRUCK HAD OVER 7K MILES DRIVEN. SEEMS TO BE TOO LOUD AND INCONSISTENT TO BE NORMAL. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":865495,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2000","dateComplaintFiled":"07/17/2000","vin":"PLEASE FILL","components":"SEATS","summary":"WHEN THE CARGO AREA HAS ITEMS IN IT, AND WHILE DRIVING AND COMING TO A SUDDEN STOP, THIRD REAR SEATBACK MOVES BACK AND FORTH IN WHICH A CHILD MAY SIT ON THESE THIRD SEAT, AND MAY BE CAUGHT IN BETWEEN THE SEAT AND THE SEAT BACK. THIS COULD CAUSE INJURIES TO THE CHILD. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":865339,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2000","dateComplaintFiled":"07/12/2000","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER WAS INSIDE OF A PARKING LOT AND SMELLED A STRANGE ODOR COMING FROM REAR OF VEHICLE. AT THIS TIME SHE THOUGHT IT WAS ANOTHER VEHICLE . WHEN SHE GOT OUT OF VEHICLE,SHE NOTICED WHITE SMOKE COMING FROM UNDERNEATH VEHICLE, AND THERE WAS GASOLINE POURING FROM THE PIPE. THERE WERE NO PRIOR WARNINGS VEHICLE WAS TOWED TO THE DEALERSHIP.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":863793,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/1999","dateComplaintFiled":"06/19/2000","vin":"1B4HD28N2YF","components":"SUSPENSION,POWER TRAIN","summary":"WHILE DRIVING VEHICLE WOULD MAKE FUNNY NOISES IN THE FRONT DIFFERENTIAL. ALSO, WOULD PULL TO THE RIGHT IF STEERING WHEEL WAS LET GO & BRAKES NOT APPLIED. TOOK VEHICLE TO DEALERSHIP & INFORMED CONSUMER IT WAS A CASTER ADJUSTMENT & IT WAS ALREADY DONE. HOWEVER, PROBLEM STILL EXISTED. TOOK TO DEALERSHIP IN ARIZONA, AND INFORMED CONSUMER THAT IT WAS A DESIGN FLAW, AND MANUFACTURER KNEW ABOUT IT*AK.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":863141,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/07/2000","vin":"1B4H528N9YF","components":"POWER TRAIN","summary":"GEARS COULD BE CHANGED WITHOUT DEPRESSING THE BRAKE PEDAL. THERE IS NO TRANSMISSION INTERLOCK SYSTEM. *AK WHEN THE GEAR IS SHIFTED FROM PARK TO REVERSE, THE DASH SHOWS IT WRONG. *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":723596,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/14/2000","dateComplaintFiled":"06/05/2000","vin":"1B4HS28Z1YF","components":"AIR BAGS","summary":"NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":861807,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/12/2000","vin":"1B4HS282YF2","components":"ENGINE AND ENGINE COOLING","summary":"WHEN DRIVING IN STOP AND GO TRAFFIC AT SPEED OF 5-10 MPH VEHICLE CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF ALL POWER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":861421,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2000","dateComplaintFiled":"05/04/2000","vin":"1B4HR28Y9YF","components":"VEHICLE SPEED CONTROL","summary":"WHEN STARTING UP CAR ACCELERATED WITHOUT APPLYING BRAKES.*AK *ML","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":722216,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2000","dateComplaintFiled":"05/03/2000","vin":"1B4HS28N6YF","components":"SUSPENSION,POWER TRAIN","summary":"VEHICLE HAS SEVERE WHINING NOISE FROM REAR DIFFRENTIAL.ALSO HAS GRINDING/CLICKING NOISE TO DATE, REAR DIFFERENTIAL RING AND PINION HAS BEEN REPLACED (NOT FIXED); COMPLETE REAR END ASSEMBLY INSTALLED 05/01/00 (NOT FIXED), DEALER CONTACTED ME AND TOLD ME THEY WOULD \"REBUILD THE NEW ASSEMBLY TO TRY TO CORRECT THE PROBLEM, AND WOULD NOT GIVE ME THE VEHICLE BACK UNTIL IT HAS BEEN CORRECTED.\" THIS IS 3 ATTEMPTS AT THE SAME PROBLEM, I.E., NEW GEAR SET; NEW REAR END ASSEMBLY; CURRENTLY REBUILDING THE NEW REAR END ASSEMBLY (WITHOUT EVER HAVING RETURNED VEHICLE TO ME WITH NEW REAR END INSTALLED). *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":721909,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2000","dateComplaintFiled":"04/25/2000","vin":"1B4HR28Y5YF","components":"FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER","summary":"I WAS ON A STOP LIGHT AT 8AM AND THE EXHAUST PIPE WAS BLOWING OUT WHITE SMOKE AND THE ENGINE WAS SHAKING AND THE ENGINE CHECK LIGHT WAS ON. BROUGHT IT TO THE DEALER AND LATE THEY CALLED AND SAID IT WAS THE FUEL INJECTOR. THE NEXT DAY THEY CALLED AGAIN AND SAID ITS THE MODULE NOW. APRIL 6 THEY SAID THE PART WAS NOT AVAILABLE, NOT TILL THE 19TH, IT WAS BACK ORDERED. I WENT THERE ON THE 20TH AND THE PART WAS STILL NOT AVAILABLE. IT HAS BEEN 3 WEEKS TODAY AND THERE IS STILL NO NEWS YET. WHAT ELSE COULD I DO. CAN I JUST RETURN THE TRUCK TO THEM? WE HAD ALREADY PAID OFF THE TRUCK , BECAUSE WE TOOK A LOAN FROM THE HOUSE . WHAT CAN I DO?*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":721909,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2000","dateComplaintFiled":"04/25/2000","vin":"1B4HR28Y5YF","components":"FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER","summary":"I WAS ON A STOP LIGHT AT 8AM AND THE EXHAUST PIPE WAS BLOWING OUT WHITE SMOKE AND THE ENGINE WAS SHAKING AND THE CHECK ENGINE LIGHT WAS ON. BROUGHT IT TO THE DEALER AND LATE THEY CALLED AND SAID IT WAS THE FUEL INJECTOR. THE NEXT DAY THEY CALLED AGAIN AND SAID ITS THE MODULE NOW. APRIL 6 THEY SAID THE PART WAS NOT AVAILABLE, NOT TILL THE 19TH, IT WAS BACK ORDERED. I WENT THERE ON THE 20TH AND THE PART WAS STILL NOT AVAILABLE. IT HAS BEEN 3 WEEKS TODAY AND THERE IS STILL NO NEWS YET. WHAT ELSE COULD I DO. CAN I JUST RETURN THE TRUCK TO THEM? WE HAD ALREADY PAID OFF THE TRUCK , BECAUSE WE TOOK A LOAN FROM THE HOUSE . WHAT CAN I DO?","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":721850,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2000","dateComplaintFiled":"04/23/2000","vin":"1B4HS28NXYF","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE MISSES AT IDLE SPEED. RPM'S VARY FROM 800 TO 500 AND SOMETIMES DOWN TO 300 AT WHICH POINT THE ENGINES STARTS TO LUG AND STRAINS TO KEEP RUNNING. IT DOESN'T DO THIS ALL THE TIME. FIRST THING IN THE MORNING USUALLY AND USUALLY WHEN I HAVE JUST COME OFF OF THE INTERSTATE. I'VE TAKEN IT TO TWO DIFFERENT DEALERS NEITHER WHICH HAVE BEEN ABLE TO FIND A PROBLEM.(NO CHECK ENGINE LIGHT....THEN NO PROBLEM). *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":551762,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/05/2000","vin":"","components":"VISIBILITY","summary":"DRIVER SIDE MIRROR DOES NOT SHOW OBJECTS WHILE TURNING. YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":720971,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/03/2000","vin":"1B4HS28N1YF","components":"FUEL SYSTEM, GASOLINE","summary":"IN COOL WEATHER, I GET A THICK WHITE EMULSION BUILDUP ON THE INSIDE OF THE OIL FILLER CAP, TO THE POINT WHERE IT IS DRIPPING DOWN INTO THE CRANKCASE AND GETTING SUCKED INTO THE PCV VALVE. THE LOCAL DEALER, NOT THE ONE WHERE I BOUGHT IT, TELLS ME THIS IS NORMAL AND TO JUST WIPE IT OUT. HAVING WORKED ON CARS FOR OVER 30 YEARS, I DO NOT SEE THIS AS NORMAL. IT SEEMS THAT EXCESIVE MOISTURE IS GETTING INTO THE CRANKCASE FROM SOMEWHERE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":720789,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2000","dateComplaintFiled":"03/30/2000","vin":"1B4HS28Z3YF","components":"POWER TRAIN","summary":"CHILD CRAWLED OUT OF CAR SEAT AND PLACED TRANSMISSION INTO DRIVE, CAR TOOK OFF, ABLE TO CHASE IT DOWN AND STOP VEHICLE. AT A BUS STOP WHERE MANY KIDS WERE AROUND AND COULD HAVE BEEN HIT IF DRIVER WAS NOT RIGHT NEXT TO VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":719661,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/1999","dateComplaintFiled":"03/04/2000","vin":"1B4HS28N7YF","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"VEHICLE MAKES GRINDING NOISE...CHRYSLER UNABLE TO DIAGNOSE PROBLEM. WHEEL BEARING REPLACED, DRIVESHAFT REPLACED, MOTOR MOUNT SHIM MACHINED AND INSTALLED...TO NO AVAIL. CHRYSLER NOW BELIEVES IT COULD BE THE FRONT DIFFERENTIAL. CHRYSLER IS BASICALLY EXPERIMENTING WITH VEHICLE IN HOPES THAT NOISE WILL GO AWAY. I HAVE REQUESTED THAT THE VEHICLE BE RETURNED TO CHRYSLER (THROUGH VEHICLE BUY BACK PROGRAM). LONG TERM RELIABILITY AND SAFETY OF VEHICLE QUESTIONABLE AT THIS TIME. DRIVETRAIN HAS BEEN DETERMINED TO BE CAUSE OF PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":855427,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/24/2000","vin":"1B4WR28Y7YF","components":"POWER TRAIN","summary":"CONSUMER WAS DRIVING WHEN TRANSMISSION BECAME INOPERATIVE AT ONLY 3000 MILES. DEALER WILL REPLACE COMPLETE TRANSMISSION, BUT IT IS ON BACK ORDER.NO TRANSMISSION PARTS ARE AVAILABLE AT THIS TIME. PLEASE PROVIDE FURTHER INFORMATION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":853407,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/1999","dateComplaintFiled":"11/29/1999","vin":"1B4HS28ZY4F","components":"STEERING","summary":"WHILE DRIVING AT APPROX. 40-45 MPH STEERING WHEEL COMPLETELY FELL OFF, IT WAS HOLDING ON BY 3 WIRES WHICH COULD HAVE CAUSED LOSS OF VEHICLE CONTROL. DEALER IS INSPECTING VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":712652,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/1999","dateComplaintFiled":"10/01/1999","vin":"1B4HR28Y9YF","components":"STEERING","summary":"THE CAR IS HARD TO CONTROL (STEER) AND THE DEALER HAS WORKED ON IT TWO TIMES AND IS UNABLE TO CORRECT THE PROBLEM. THE STAR HOT LINE WAS CALLED TODAY, AND I WAS TOLD TO BRING THE CAR IN IN SIX DAYS AND THEY WOULD WORK ON IT AGAIN. I AM CONCERNED ABOUT HOW SAFE IT IS ON THE ROAD.","products":[{"type":"Vehicle","productYear":"2000","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]}]}