{"count":252,"message":"Results returned successfully","results":[{"odiNumber":11329060,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2019","dateComplaintFiled":"06/15/2020","vin":"1FAFP66L2YK","components":"AIR BAGS,STRUCTURE,VISIBILITY/WIPER","summary":"DASHBOARD IS DELAMINATING AND PEELING UPWARD INTERFERING WITH AIR BAG DEPLOYMENT, DEFROSTERS AND VISIBILITY. FORD HAS ONGOING ISSUES WITH THIS SAME PROBLEM ON OTHER FORD PRODUCTS. I FEEL THIS IS DEFINITELY A SAFETY ISSUE AND QUALITY ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10648240,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2014","dateComplaintFiled":"10/16/2014","vin":"3FAFP6637YM","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE TRACTION CONTROL ACTIVATED WHEN THE BRAKES WERE ACTIVATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,800.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10503437,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2010","dateComplaintFiled":"03/18/2013","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS HALF FULL, THE ENGINE WOULD HESITATE, LOSE POWER, SURGE AND STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL PUMP AND FUEL FILTER WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 170,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10482382,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/27/2012","dateComplaintFiled":"10/26/2012","vin":"1FAFP66LXYK","components":"EXTERIOR LIGHTING,STRUCTURE","summary":"I HAD JUST GOT ON INTERSTATE WHEN MY CAR STARTED CUTTING OUT. I IMMEDIATELY PUT MY FLASHERS ON & TRIED TO GET IN THE LEFT LANE SO I COULD GET ON SHOULDER OF INTERSTATE BUT CARS WOULD NOT ALLOW ME TO GET OVER. MY CAR DIED IN MIDDLE OF INTERSTATE. I CALLED ASAP (A SERVICE IN ALABAMA FOR HELP ON THE INTERSTATE) & TOLD THEM WHERE I WAS & I NEEDED THEM TO BRING ME SOME GAS. THEN A CAR CAME FLYING UP BEHIND ME BUT WAS ABLE TO STOP & DID NOT HIT ME. THEN THE CAR BEHIND HIM HAD STOPPED BUT A TRUCK BEHIND HER WAS NOT ABLE TO STOP. HE HIT HER, SHE HIT THE MAN BEHIND ME AND HE HIT ME. PARAMEDICS WERE CALLED FOR A 4 YEAR OLD IN THE WOMANS CAR WHO SAID HIS HEAD HURT. I COULD HAVE BEEN KILLED IF THE CAR BEHIND ME HAD HIT ME AND TURNED MY CAR SIDEWAYS & WAS HIT ON THE SIDE BY ANOTHER CAR, BECAUSE EVERYONE WAS DRIVING WAY TOO FAST AND DID NOT ACKNOWLEDGE MY FLASHERS AT ALL. THEY WOULD FLY PAST ME BLOWING THEIR HORNS. DID THEY THINK I WAS STOPPED ON PURPOSE? BELIEVE ME IF I COULD HAVE MADE THE CAR GO I WOULD HAVE. THIS CAR DOES THIS SOMETIMES WHEN ON A 1/4 TANK OF GAS, AND SINCE THIS ACCIDENT IT HAS GOTTEN WORSE. NOW IT DOES IT ON 3/4 TANK. I DO NOT GET ON INTERSTATE ANYMORE. NO ONE SEEMS TO BE ABLE TO FIND OUT WHY THESE CARS DO THIS. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10425653,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2011","dateComplaintFiled":"09/15/2011","vin":"1FAFP6633YK","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT AFTER REFUELING, A STRONG ODOR OF FUEL WAS EMITTED FROM THE VEHICLE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FILLER PIPE GROMMET WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V350000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 173,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10400911,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2010","dateComplaintFiled":"05/15/2011","vin":"1FAFP6635YK","components":"STRUCTURE","summary":"CARS DASHBOARD GOT SO HOT THAT IT CURLED UP CAUSING THE FRONT DEFROSTERS NOT TO WORK AND ALSO PARTIALLY OBSTRUCTING MY VISION WHILE DRIVING THAT CAR. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10367138,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2010","dateComplaintFiled":"11/22/2010","vin":"1FAFP66L7YK","components":"FUEL SYSTEM, GASOLINE","summary":"TL*THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN PUTTING FUEL IN THE VEHICLE, THE FUEL WOULD SPILL ONTO THE GROUND. THE DEALER STATED THAT THE FUEL FILTER GROMMET FAILED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 00V350000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 67,400.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10361440,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/25/2010","dateComplaintFiled":"10/20/2010","vin":"1FAFP66L0YK","components":"ELECTRICAL SYSTEM","summary":"INSTRUMENT PANEL WARPING, LOOSE BEZEL - THE WARPING MAY ADVERSELY AFFECT PERFORMANCE OF THE AIR BAG SYSTEM AND DOES CREATE LOOSE INSTRUMENT PANEL COMPONENTS (SUCH AS THE DEFROST BEZEL) THAT WAS A PROJECTILE DURING A QUICK STOP AT A RED LIGHT - FOR THOSE READING - I DO INCLUDE PERSONAL INFO - MY NAME IS [XXX] IF YOU COULD HELP WITH INFO RE THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10353849,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2010","dateComplaintFiled":"09/04/2010","vin":"","components":"STRUCTURE","summary":"2000 FORD CONTOUR SVT, 71K MILES THE DASHBOARD HAS BEEN CURLING, FROM WHERE THE WINDSHIELD MEETS THE DASHBOARD, FOR SEVERAL YEARS NOW. THE PROCESS HAS BEEN VERY SLOW, BUT HAS GOTTEN TO THE POINT WHERE IT NOW SEVERELY INTERFERES WITH DEFROST VENT FLOW AND VISION. THE DEFROST VENT POPPED OUT A YEAR AGO AND NOW DOES NOT FIT. THE CURLING OF THE DASHBOARD DOES NOT PROVIDE FOR DECENT DEFROST AND VENTING, WHICH IN ADDITION TO THE 6 INCHES OF DASHBOARD THAT HAS CURLED UP, INTERFERES WITH ADEQUATE SIGHT, ESPECIALLY FOR SHORTER DRIVERS. I'VE HAD SEVERAL OTHERS (STRANGERS) STOP ME OUT-OF-THE-BLUE AND INQUIRE ABOUT MY PROBLEM THAT THEY ALSO HAVE. BASED ON THE MANY COMPLAINTS THAT HAVE BEEN FILED FOR THIS DEFECT, A RECALL SHOULD BE INITIATED BY FORD! *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10321059,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2010","dateComplaintFiled":"03/19/2010","vin":"1FAFP6638YK","components":"VISIBILITY,STRUCTURE","summary":"IN MY WIFES CAR THE DASHBOARD NEAR THE WINDSHIELD IS STARTING TO COME UP ITS RIGHT NEAR THE VENT IN THE CAR IT MAKES DRIVE THE CAR MORE DIFFICULT DUE TO THE DASH IS NOW BLOCK PART OF THE WINDSHIELD I WAS TOLD THIS HAS HAPPENED TO SOME ONE BEFORE AND I WOULD LIKE TO HAVE THIS LOOKED INTO. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10314824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2010","dateComplaintFiled":"02/27/2010","vin":"1FAFP66LXYK","components":"VISIBILITY","summary":"VISORS FALL OUT OF ROOF WHEN TOUCHED, HAS BEEN OCCURRING SINCE SHORTLY AFTER CAR WAS PURCHASED ABOUT 4 YEARS AGO. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10243822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2008","dateComplaintFiled":"09/28/2008","vin":"1FAFP66L0YK","components":"FUEL SYSTEM, GASOLINE","summary":"CAR ACCELERATION WAS SLUGGISH WHEN BRAKE WAS APPLIED,A WEEK LATER ENGINE WOULD KILL WHEN DRIVING. CHANGED AIR FILTER,OIL,AND FUEL LINE WAS CLEARED. A MONTH LATER SAME THING IS HAPPENING. MECHANIC SAYS MAY NEED NEW FUEL PUMP,BUT NOT SURE THAT WILL CORRECT PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10241261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2008","dateComplaintFiled":"09/08/2008","vin":"1FAFP6636YK","components":"SERVICE BRAKES, HYDRAULIC","summary":"MY REAR BRAKES WILL NOT STAY ON MY CAR AND KEEP FALLING OFF INTO THE DRUMS. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10224388,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2003","dateComplaintFiled":"04/14/2008","vin":"","components":"VISIBILITY,STRUCTURE","summary":"DASHBOARD BEGAN SLOWLY WARPING OVER A YEAR. IT GOT TO THE POINT WHERE VISIBILITY AHEAD WAS COMPROMISED, AND THE DEFROSTER VENTS WERE NO LONGER FUNCTIONING. DEALER WOULD NOT COVER A REPLACEMENT, SO I HAD THE WORK DONE AT A LOCAL BODY SHOP AT MY FULL COST. SO FAR, THE REPLACEMENT DASH IS OK. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10221313,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2008","dateComplaintFiled":"03/15/2008","vin":"1FAFP6635YK","components":"ELECTRICAL SYSTEM","summary":"VEHICLE WAS TAKEN TO DEALER IN 2002 IN RESPONSE TO FORD CUSTOMER SATISFACTION PROGRAM 01B78 TO ADDRESS POTENTIAL INSTRUMENT PANEL WARPING. THERE WAS NO VISIBLE WARPING AT THE TIME. THE DEALER ADVISED THERE WAS NO ISSUE AND NO SERVICE WAS REQUIRED. THROUGHOUT THE LAST YEAR, THE WARPING STARTED TO BECOME VISIBLE. EARLIER IN THE MONTH, THE WARPING APPLIED SO MUCH STRESS ON THE VENT COVER THAT THE COVER SNAPPED OUT AND LANDED IN THE FRONT SEATS. THE WARPING INCREASED GREATLY AND VISIBILITY IS REDUCED ON OBJECTS CLOSE TO THE FRONT OF THE CAR. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10215755,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2008","dateComplaintFiled":"01/23/2008","vin":"","components":"ELECTRICAL SYSTEM","summary":"HAVE EXPERIENCE ELECTRICAL PROBLEM FOR YEARS. A BLOWER CONTINUES TO RUN EVEN WHEN THE VEHICLE IS TURNED OFF, CAUSING THE RADIO AND WINDSHIELD WIPERS NOT TO WORK PROPERLY. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10212617,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2007","dateComplaintFiled":"12/23/2007","vin":"1FAFP34P0YW","components":"ELECTRICAL SYSTEM","summary":"I WENT TO START MY CAR ONE NIGHT AND THE KEY WOULD NOT FIT IN THE IGNITION. MY COUSIN HAS TRIED WORKING ON IT AND HE CAN'T EVEN GET THE OLD IGNITION SWITCH OUT OF THE CAR TO REPLACE IT WITH A NEW ONE. I HAVE BEEN OUT OF A CAR FOR A WEEK AND AFTER RESEARCHING FOUND THIS IS A COMMON PROBLEM THAT FORD HAS NOT FIXED. I FIND THIS UNACCEPTABLE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10210413,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2007","dateComplaintFiled":"11/30/2007","vin":"1FMRU17L9YL","components":"TIRES","summary":"THE TREAD ON A TIRE FAILED FOR THE SECOND TIME. THE TREAD PEELED OFF AND CAUSED DAMAGE TO MY BUMPER, AIR CONDITIONER, WASHING FLUID RESVERVOIR, SPARE TIRE AND HEADLIGHT/FOGLIGHTS ON PASSENGER SIDE OF VEHICLE. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"1987","productMake":"GENERAL","productModel":"GENERAL","size":null,"manufacturer":"GENERAL TIRE & RUBBER CO."}]},{"odiNumber":10208642,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2007","dateComplaintFiled":"11/11/2007","vin":"1FAFP66L3YK","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"MY 2000 FORD CONTOUR SE STARTING ACTING LIKE THERE WAS NO GAS AT AROUND 1/4 TANK. THIS CONTINUED EVERY TIME MY CAR GOT TO 1/4 TANK. MECHANIC REPLACED FUEL FILTER $54.90 FOR FILTER AND DIAGNOSTIC ON 3/13/07. IT STILL STUTTERING, HESITATED AND NOW WAS STALLING. MECHANIC REPLACED FUEL PUMP $297.22 ON 3/28/07. THE PROBLEM PERSISTED AND NOW IT WAS HAPPENING AT 1/2 TANK. ONCE SUMMER HIT, IT WAS WORSE WITH THE A/C. BETWEEN MARCH AND JUNE 2007, MECHANIC REPLACED PUMP ONCE AND FILTER TWICE. ON 6/27/07, CAR STALLED AND WOULD NOT RESTART, TANK WAS AT 1/2. MECHANIC REPLACED INTAKE MANIFOLD RUNNER CONTROL UNIT AND THE PROBLEM REMAINED. THE PROBLEM CONTINUED WITH HESITATING AND STALLING ESPECIALLY UPHILL. ON 8/21/07 REPLACED ALL THE SPARK PLUGS AND WIRES $234.90. THE PROBLEM CONTINUED. MY MECHANIC IS AT HIS WITS END. THE CODE ON THE CHECK ENGINE LIGHT IS ALWAYS THE SAME. ON 10/26/07, TOOK THE CAR BACK TO MY MECHANIC WHO HAD TO REPLACE THE INTAKE MANIFOLD RUNNER CONTROL UNIT AGAIN. DECIDED TO TAKE MY CAR TO A DIFFERENT MECHANIC DUE TO MY CURRENT ONE NOT FINDING THE PROBLEM. REPLACED 2 OXYGEN SENSORS THIS WEEK (11/7 AND 11/9) ONE UPSTREAM AND ONE DOWNSTREAM. THE CHECK ENGINE LIGHT HAS COME BACK ON ONCE AGAIN. IF THIS IS AN INTAKE MANIFOLD RUNNER CONTROL UNIT PROBLEM THEN EVERYONE THAT HAS HAD FUEL PUMPS REPLACED WILL HAVE TO HAVE THEM REPLACED AGAIN. THIS IS NOT ENJOYABLE SINCE I DRIVE 40 MILES A DAY TO WORK AND HALFWAY THERE I HAVE TO PULL OVER AND WAIT FOR THE CAR TO IDLE DOWN BEFORE I CAN DRIVE AGAIN OR IT WILL STALL. THIS IS NOT SAFE AS THIS HAPPENS WHILE PEOPLE ARE DRIVING AND FOR NO REASON THE CAR STALLS IN MID DRIVE. SOMEONE WILL GET HURT AND THEN THERE WILL BE A RECALL. THERE WERE NO EVENTS LEADING UP TO THE FAILURE EXCEPT FOR TAKING MY CAR FOR INSPECTION WHICH IT PASSED. TWO DAYS LATER MY CAR STARTS STALLING AND LOSING POWER. IN 9 MONTHS I HAVE SPENT CLOSE TO $1000 TO TRY AND FIX A PROBLEM THAT STILL IS NOT FIXED. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10207850,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"11/01/2007","dateComplaintFiled":"11/03/2007","vin":"1FMRU17L9YL","components":"ELECTRICAL SYSTEM","summary":"MY 2000 FORD EXPEDITION CAUGHT FIRE WHILE IT WAS PARKED AND BURNED UNTIL IT WAS TOTALED. THERE WAS ALSO DAMAGE DONE TO MY HOUSE. MY FAMILY ALSO SUFFERED FROM MENTAL TRAUMA. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10205376,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2007","dateComplaintFiled":"10/10/2007","vin":"","components":"UNKNOWN OR OTHER","summary":"THE VINYL DASHBOARD ON MY 200 FORD CONTOUR SVT IS WARPING CAUSING THE VINYL TO RISE INTO THE DRIVER FOV. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10200887,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2007","dateComplaintFiled":"08/27/2007","vin":"1FAFP66LXYK","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2000 FORD CONTOUR. WHILE DRIVING 65 MPH THE STARTER OF THE VEHICLE ENGAGED AND THE VEHICLE SHUT DOWN. A FIRE WAS STARTED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE REPAIR SHOP; THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE VEHICLE TO MALFUNCTION. THE CURRENT AND FAILURE MILEAGES WERE 186,887. UPDATED 09/19/07 *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10198964,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2006","dateComplaintFiled":"08/09/2007","vin":"1FAFP66L0YK","components":"FUEL SYSTEM, GASOLINE","summary":"TL*THE CONTACT OWNS A 2000 FORD CONTOUR. THE CURRENT MILEAGE WAS 134,112. THE FAILURE MILEAGE WAS 114,112. WHILE DRIVING 70MPH THE VEHICLE HESITATED A FEW TIMES AND THEN THE ENGINE DIED. THE VEHICLE WAS RESTARTED AFTER 15 MINUTES. THE DEALER STATED THE FUEL TANK HAD FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 00V350000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY).","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10197658,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2002","dateComplaintFiled":"07/27/2007","vin":"","components":"STRUCTURE","summary":"THE DASH BOARD IS CURLED UP. THE PROBLEM STARTED IN 2002 AND HAS SLOWLY CONTINUED TO GET WORSE. WE CONTACTED FORD AND THEY SAID THAT THERE WAS A RECALL BUT THAT THE TIME FRAME FOR MAKING A CLAIM HAD EXPIRED. WE DIDN'T PROCEED FURTHER BECAUSE THEY TOLD US IT WOULD COST US $1000 TO FIX. OUR WARRANTY SAID THEY WOULDN'T COVER IT BECAUSE THEY CONSIDERED IT \"UPHOLSTERY.\" WE HAVE JUST LEFT IT. IT IS A SAFETY ISSUE BECAUSE IT MAKES IT VERY DIFFICULT TO SEE OVER THE CURLED DASH BOARD. PLUS, IN THE WINTER, THE WINDOW DOESN'T DEFROST PROPERLY, AGAIN MAKING IT DIFFICULT TO SEE. I JUST SAW YOUR WEBSITE ON LINE TODAY, WHICH IS WHY WE DIDN'T CONTACT YOU EARLIER. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10195397,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2007","dateComplaintFiled":"07/05/2007","vin":"1FMSU43F8YE","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE DIED DURING TRAVEL WITH NO WARNING, FORD ISSUED RECALL. HOWEVER DUE TO THE LIMITED NUMBER OF CONSUMERS WITH THIS YEAR AND SPECIFIC MODEL COMPLAINTS WERE OVERLOOKED. DEALER SHOULD OFFER RECOURSE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10192751,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2007","dateComplaintFiled":"06/08/2007","vin":"","components":"SERVICE BRAKES, AIR","summary":"2000 WINDSTAR. ABS LIGHT KEEPS COMING ON. HAVE HAD CAR LOOKED AT 4 TIMES AND TOLD \"PROBLEM\" (A SEAL IN THE MECHANISM) WAS REPLACED AND PROBLEM FIXED. BUT IT'S NOT - ABS LIGHT KEEPS COMING ON. EXPENSIVE TO \"FIX\". ALSO, BRAKE FLUID LEAKS AND HAVE HAD TIMES WHEN DRIVING AND BRAKE PEDAL GOES ALL THE WAY TO FLOOR WITHOUT WARNING AND DELAYED STOPPING. LUCKILY HAVE NOT HAD ACCIDENTS WHEN THIS HAS HAPPENED. HAVE ALSO HAD BRAKE PADS WEAR OUT - NO PRE-WARNING ON THIS MODEL WINDSTAR WHEN BRAKE PADS ARE WEARING OUT. HAD TO HAVE BRAKE PADS REPLACED, AND ROTORS REPLACED - AGAIN AND EXPENSIVE FIX TO A PROBLEM WITHOUT WARNING. ALSO, BRAKES KEEP SQUEALING WHEN BRAKES APPLIED - AM TOLD THIS IS AIR IN THE LINES (HAVE BEEN TOLD THAT LINES FLUSHED BUT PROBLEM STILL KEEPS HAPPENING). ALSO, WHEN STEERING AFTER THE LAST TIME ABS LIGHT PROBLEM \"FIXED\" THERE IS A GRATING STEERING NOISE WHENEVER WHEEL IS TURNED. WARRANTY HAS RUN OUT - BUT PROBLEM WITH ABS STILL EXISTS AND I CAN'T AFFORD ANOTHER $700. BILL TO \"FIX\" PROBLEM. 2000 WINDSTAR SHOULD BE RECALLED FOR THIS ABS PROBLEM AND IT SHOULD BE FIXED FREE OF CHARGE BY FORD. AM VERY DISAPPOINTED AND FRUSTRATED WITH THIS PROBLEM - AND FEEL THAT I AND MY CHILD ARE DRIVING IN AN UNSAFE VEHICLE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10190261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2007","dateComplaintFiled":"05/09/2007","vin":"","components":"WHEELS","summary":"TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE'S RIGHT WHEEL MADE A LOUD NOISE AND VIBRATED WHILE IN MOTION. THERE WERE NO WARNING INDICATORS. THE WHEEL IS CURRENTLY WOBBLING AND MAKING A POPPING AND CRACKING NOISE. THE MECHANIC HAS NOT YET DIAGNOSED THE CAUSE OF FAILURE. SAFETY CAMPAIGN # 01I017000(WHEELS:LUGS/NUTS/BOLTS) INVOLVES THE SAME FAILURE, HOWEVER, THE CAMPAIGN EXPIRED ON DECEMBER 31, 2002. THE MANUFACTURER IS NOT WILLING TO PERFORM THE REPAIR FOR FREE. THE VIN IS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 153,000.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10189304,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2007","dateComplaintFiled":"04/30/2007","vin":"1FMRU1567YL","components":"VEHICLE SPEED CONTROL","summary":"AFTER CAR WAS DRIVEN TO WORK APPROXIMATELY 5 MILES. MY EMPLOYERS SECURITY DEPARTMENT NOTIFIED ME THAT MY CAR HAD CAUGHT ON FIRE, WHILE PARKED ABOUT AN HOUR AND A HALF AFTER ARRIVING TO WORK. FIRE DEPARTMENT WAS CALLED AND PUT OUT FIRE, AND IT RELEASED A REPORT STATING FIRE DEFINATELY STARTED IN UNDER THE THE HOOD IN ENGINE AREA.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10187346,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2003","dateComplaintFiled":"04/09/2007","vin":"","components":"ELECTRICAL SYSTEM","summary":"FOAM PADDING ON INSTRUMENT PANEL CURLED BACK FROM DASHBOARD/INSTRUMENT PANEL SO AS TO PARTIALLY BLOCK LINE OF VISION ALONG THE LOWER WINDSHIELD, TO BLOCK AND DISRUPT THE AIR FLOW FROM THE DEFROSTER. PROBLEM STARTED APPROXIMATELY 10/2003 AND HAS GOTTEN PROGRESIVELY WORSE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10186420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2006","dateComplaintFiled":"03/28/2007","vin":"1FAFP66L4YK","components":"UNKNOWN OR OTHER","summary":"DASHBOARD HAS WARPED TO THE POINT WHERE THE DEFROSTER PLASTIC VENT DOES NOT FIT IN ITS DESIGNATED SPOT. DEFROSTER DOES NOT WORK AS A RESULT OF THE AIR NOT BEING DIRECTED TO THE WINDSHIELD PROPERLY. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10186323,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2005","dateComplaintFiled":"03/27/2007","vin":"1FAFP66L6YK","components":"UNKNOWN OR OTHER","summary":"2000 FORD CONTOUR TOP OF DASH WARPED SEVERELY. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10184348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2007","dateComplaintFiled":"03/06/2007","vin":"","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"I HAVE A 2000 FORD CONTOUR THAT I PURCHASED IN 2000 WHILE I LIVED IN NH. IN EARLY 2001, I MOVED OUT OF NH AND TO MA. LAST YEAR, I STARTED TO PAY ATTENTION TO A VERY NOTICEABLE WARPING IN MY DASHBOARD. THE DASHBOARD HAS STARTED TO PULL AWAY FROM THE WINDSHIELD. THE BLACK VENTING PIECE IS NO LONGER CONNECTED AND COULD BECOME LOSE AND SERVE AS A PROJECTILE IN AN ACCIDENT. MY FRONT WINDSHIELD NO LONG DEFROSTS PROPERLY WHICH CAN CAUSE PROBLEMS WITH SEEING WHILE DRIVING. I JUST FOUND OUT THAT THERE WAS A RECALL IN 2001, AND I CAN ONLY ASSUME THAT THE NOTICE WAS SOMEHOW SENT TO MY OLD ADDRESS. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10183226,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2007","dateComplaintFiled":"02/22/2007","vin":"1FMPU18L5YL","components":"ELECTRICAL SYSTEM","summary":"FORD 2000 EXPITITION CAUGHT ON FIRE AND WAS TOTALLY DESTROYED AND OCCURED IN MY DRIVEWAY AROUND 7AM AND THE VEHICLE WAS NOT ON AND THE LAST TIME USED AROUND 10:30 PM THE PREVIOUS NIGHT. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10181508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2006","dateComplaintFiled":"02/03/2007","vin":"1FMPU16L2YL","components":"ENGINE AND ENGINE COOLING","summary":"#8 SPARK PLUG POPPED OUT OF HEAD CAUSING THE THREADS TO STRIP IN HEAD & BUSTED COIL PACK. CONVERTER WAS GLOWING RED & POPPING. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10181363,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2002","dateComplaintFiled":"02/01/2007","vin":"1FAFP663XYK","components":"STRUCTURE","summary":"TL*- THE CONTACT STATED IN AN ATTEMPTTO DRIVE THE 2000 FORD CONTOUR SHE GOT IN AND SAW THAT THE DASHBOARD WAS PEELING. THE CONTACT STATED THAT ALL TYPES OF WEATHER MADE IT PEEL MORE AND MORE. HER VEHICLE COULD NOT PASS INSPECTION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10178578,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2006","dateComplaintFiled":"01/12/2007","vin":"1FAFP66L0YK","components":"VISIBILITY","summary":"VEHICLE WAS PARKED IN SUNLIGHT EVERYDAY; BLOWER SEPARATED FROM DASHBOARD AND DASHBOARD IS NOW WARPED BADLY. NO RECALL NOTICE/ BULLETIN RECEIVED FROM DEALERSHIP IN WHICH VEHICLE WAS PURCHASED FROM. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10177545,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2006","dateComplaintFiled":"01/02/2007","vin":"1FAFP66L6YK","components":"VISIBILITY","summary":"THE LEADING EDGE OF THE DASHBOARD (PORTION NEAREST THE WINDSHIELD) HAS \"WARPED\" UPWARD SEVERELY (6+ INCHES!). IT NOW PRESSES AGAINST THE WINDSHIELD, PREVENTING THE DEFROSTER FROM FUNCTIONING PROPERLY AT ALL. THIS IS A SAFETY HAZARD ESPECIALLY DURING WINTER MONTHS. IT IS UNKNOWN IF THIS DASHBOARD WARPAGE WOULD INTERFERE WITH AIRBAG DEPLOYMENT. THERE WAS A CUSTOMER SATISFACTION PROGRAM BY FORD TO CORRECT THE ISSUE, BUT THIS PROGRAM TERMINATED IN 2002, AND THIS WARPAGE COMMONLY DOES NOT/DID NOT OCCUR UNTIL WELL AFTER THE PROGRAM ENDED. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10175225,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2006","dateComplaintFiled":"12/05/2006","vin":"3FAFP66L4YM","components":"UNKNOWN OR OTHER","summary":"THE VENT BRACKET ON THE DASH BECAME LOOSE AND WAS ABOUT TO FALL OFF WHEN I REMOVED IT FROM THE CAR. THE DASH PAD BEGAN TO SHRINK AND PULL AWAY FROM THE INSTRUMENT PANEL AND DASH IMMEDIATELY AFTER WE GOT THE CAR. THE MANUFACTURER DISCONTINUED TO PROVIDE A REPLACEMENT IN 2004. THERE WAS A REPAIR CAMPAIGN FOR A 6 MONTH PERIOD--BEFORE I OWNED THE CAR. I WOULD LIKE FORD TO PROVIDE A REPLACEMENT PART TO ME AT NO COST. I WILL INSTALL IT. THIS IS A SAFETY ISSUE BECAUSE THE DEFROSTER IS BLOCKED BY THE LEADING EDGE OF THE SHRINKING DASH PAD; PART OF THE DRIVER'S VISION IS BLOCKED; THE GRILLE IS DANGEROUS IF IT BECOMES LOOSE IN THE CAR; THE AIRBAG DEPLOYMENT WILL BE INTERFERED WITH UNLESS THERE IS A REMEDY. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10175011,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"12/03/2006","vin":"1FAFP6634YK","components":"STRUCTURE","summary":"THE DASHBOARD IS WARPED AND IS PEELING AWAY FROM THE BASE CAUSING LIMITED VISIBILITY OUT OF THE FRONT WINDOW AS WELL AS LIMITING THE EFFECTIVENESS OF THE FRONT WINDOW DEFROSTER. HAVE NOT CONTACTED A LOCAL FORD DEALER AS OF YET AND I AM RELUCTANT TO GIVEN THE GROWING NUMBER OF DISSATISFIED CONSUMERS WITH THE SAME PROBLEM. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. INCIDENT DATE IS UNKNOWN, I USED 1/1/05 BECAUSE THE DEFECT BEGAN IN EARLY PART OF 2005. CAR WAS PURCHASED USED IN JUNE 2004 AND THERE WAS NO DEFECT AT THAT TIME. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10174857,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2000","dateComplaintFiled":"12/01/2006","vin":"1FAFP68G7YK","components":"STRUCTURE","summary":"THE DASHBOARD ADHESIVE IS DEFECTIVE ON MY 2000 FORD CONTOUR SVT. THE DASH AROUND THE DEFROSTER VENT AND UP TO THE WINDSHIELD HAS WARPED SO BADLY THAT THE DEFROSTER VENT ACTUALLY POPPED OUT OF THE DASH AND HIT THE WINDSHIELD WHILE DRIVING DOWN THE ROAD. THE DASH EVENTUALLY CURLED UP HIGH ENOUGH TO TOUCH THE DASH, MAKING THE DEFROSTER INEFFECTIVE TO CLEAR FOGGING ON THE WINDSHIELD. THE PASSENGER AIRBAG IS ALSO SEPARATING FROM THE DASHBOARD DUE TO THE WARPING. FORD HAD ORIGINALLY HAD A SERVICE BULLETIN FOR THIS PROBLEM, BUT ONLY LEFT IT OPEN FOR A SHORT PERIOD OF TIME. THE PROBLEM IS A DESIGN FLAW, SO I AM INDICATING THE VEHICLE'S BUILD DATE AS THE INCIDENT DATE, EVEN THOUGH THE DASH CONTINUES TO GET WORSE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10174712,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2004","dateComplaintFiled":"11/29/2006","vin":"","components":"UNKNOWN OR OTHER","summary":"DASH WARPED ON 2000 FORD CONTOUR. I BOUGHT THE CAR NEW IN FEB. OF 2001 AND HAD THE DASH REPLACED ONCE ALREADY WHEN IT WAS COVERED UNDER FORD'S WARRANTY. THE 2ND TIME IT HAPPENED FORD REFUSED TO HELP AS MY WARRANTY HAD EXPIRED. THE DASH IS SEVERELY WARPED TO THE POINT WHERE IT'S HITTING THE WINDSHIELD. CONSIDERING MY HEIGHT, IT HAS CERTAINLY HAD AN EFFECT ON MY VISION OF THE ROAD. IT ALSO HAS AN ADVERSE IMPACT ON THE DEFROSTER FUNCTION. THE FRONT OF THE DASH IS NOW BEGINNING TO WARP AS WELL JUST ABOVE THE STEERING WHEEL. NUMEROUS OWNERS OF THIS VEHICLE HAVE COMPLAINED ABOUT THIS PROBLEM BUT FORD REFUSES TO HELP. PLEASE HELP!!!!*JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10173598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2006","dateComplaintFiled":"11/15/2006","vin":"1FAFP6633YK","components":"STRUCTURE","summary":"SUDDEN WARPAGE OF THE INSTRUMENT PANEL COVER ATTACHING TO THE DEFROSTER VENT UNDERNEATH THE WINDSHIELD (ORIGINALLY MANUFACTURER'S DEFECT, NHTSA 624125), CAUSING BLOCKING OF VIEW AND HEAT VENTILATION. FORD DEALERSHIP REFUSED TO REPAIR ACCORDING TO THE PROCEDURES STATED ON OWNER NOTIFICATION PROGRAM 01B78-S2, INSTEAD WANTED THE OWNER TO REPLACE ENTIRE PANEL COVER, WHICH WOULD COST 8-10 TIMES MORE THAN THE 01B78-S2 PROTOCOL. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10170327,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2006","dateComplaintFiled":"10/10/2006","vin":"","components":"VISIBILITY,STRUCTURE","summary":"THE DASH BOARD HAS BEEN WARPING FOR THE LAST 2 YEARS MORE AND MORE NOTICEABLY. IT IS NOW TO THE POINT THAT THE DEFROSTER DOES NOT WORK PROPERLY, AND I HAVE TO WIPE DOWN THE INSIDE OF THE WINDSHIELD WITH A CLOTH AND DAWN DISH SOAP (TO HELP KEEP THE FOGGING DOWN). *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10168273,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2002","dateComplaintFiled":"09/14/2006","vin":"1FAFP6637YK","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"FOAM COVER ON DASHBOARD HAS WARPED. EDGE NEAREST WINDSHIELD HAS CURLED UP AND IS NOW TOUCHING WINDSHIELD AT LEAST 5 INCHES FROM BASE. WARPED DASHBOARD BLOCKS AIR FROM DEFROSTER RESULTING IN SAFETY HAZARD AS VISIBILITY IS SIGNIFICANTLY REDUCED ESPECIALLY IN COLD WEATHER. THIS IS THE RESULT OF A KNOWN DEFECT (TSB 01B78). FORD HAD AN OWNER NOTIFICATION PROGRAM IN PLACE BUT I NEVER RECEIVED A LETTER DESPITE OWNING THE CAR AND HAVING IT REGISTERED AT THE TIME. A SUPERVISOR AT THE FORD \"CUSTOMER RELATIONSHIP CENTER\" TOLD ME THAT \"IT MUST HAVE BEEN LOST IN THE MAIL\". I WAS TOLD THAT THE REPAIR OFFER HAS NOW EXPIRED. THIS IS NO LONGER AN AESTHETIC PROBLEM AS THE BLOCKAGE OF THE DEFROSTER SEVERELY COMPROMISES SAFETY. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10168158,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2006","dateComplaintFiled":"09/13/2006","vin":"1FAFP6636YK","components":"STRUCTURE","summary":"DT*: THE CONTACT STATED THE DASHBOARD RAISED UP CREATING AN ENVIRONMENT FOR AIR BAGS DEPLOYING WITHOUT INCIDENT. WHEN THE MANUFACTURER WAS ALERTED WHO REFERRED THE CONTACT TO NHTSA. UPDATED 10/2/2006 - *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10164951,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2003","dateComplaintFiled":"08/08/2006","vin":"1FAFP66L8YK","components":"STRUCTURE","summary":"I OWN A 2000 FORD CONTOUR THAT WAS BOUGHT IN 2001. THE DASH PANEL AROUND THE DEFROSTER GRILL HAS PEELED BACK. I RECENTLY FOUND OUT THERE WAS A RECALL FOR THIS PROBLEM BUT I NEVER RECEIVED A NOTICE. FORD WANTS ME TO PAY $1600 TO REPLACE THE DASH. I FEEL THAT SINCE I WAS NEVER NOTIFIED ABOUT THIS I SHOULDN'T HAVE TO PAY TO HAVE MY DASH REPLACED. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10164671,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2006","dateComplaintFiled":"08/07/2006","vin":"1FAFP68G2YK","components":"STRUCTURE","summary":"DASHBOARD COMING AWAY FROM FIREWALL WHICH IN TURN DISRUPTS THE DEFROST DUCT ALSO COULD MAKE THE AIRBAGS DEPLOY, SANTA MARIA FORD, FORD CORPORATE HEADQUARTERS AND MY EXTENDED WARRANTY INFORM ME THAT IT IS NOT COVERED THEY STATE THERE IS A FIX WHICH COSTS ABOUT 200 TO 300 DOLLARS (INSTALL YOURSELF) BAD IDEA COULD AFFECT AIR BAGS, TO FIX PROPERLY FORD STATES THE DASH NEEDS TO BE REPLACED 1300.00 DOLLARS. THIS SHOULD BE A DEFECT FOR A RECALL. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10162590,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2006","dateComplaintFiled":"07/17/2006","vin":"1FAFP66L6YK","components":"FUEL SYSTEM, GASOLINE","summary":"DT*: THE CONTACT STATED THAT THE VEHICLE'S GAS TANK STRAP DETACHED ON 07/01/06. A STRAP WAS OBSERVED HANGING FROM UNDER THE VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE RIGHT HAND FUEL TANK ASSEMBLY STRAP HAD BECOME DETACHED. THE INDEPENDENT REPAIR SHOP CONTACTED THE DEALER WHO CONTACTED THE MANUFACTURER TO ORDER FUEL TANK ASSEMBLY STRAP. THE MANUFACTURER DETERMINED THAT THE FUEL TANK ASSEMBLY STRAP WAS ON BACK ORDER AND THAT THERE WAS NOT A SPECIFIC DATE WHEN THE PART WOULD ARRIVE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10161177,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2003","dateComplaintFiled":"06/30/2006","vin":"1FAFP66L3YK","components":"STRUCTURE","summary":"SAME AS MANY OTHER COMPLAINTS. THE DASH BOARD IS COMING APART AND CURLING UP SO THAT THE DEFROSTER VENT IS BLOCKED CAUSING A SAFETY PROBLEM. FORD WANTS ME TO PAY ($500.00) TO FIX AN OBVIOUS DEFECT IN THE CAR AS MANUFACTURED. FORD NEEDS TO STEP UP TO THE PLATE AND TAKE RESPONSIBILITY. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10159573,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2005","dateComplaintFiled":"06/12/2006","vin":"1FAFP66L7YK","components":"UNKNOWN OR OTHER","summary":"THE GLUE THAT HOLDS THE DASHBOARD DOWN LET LOOSE BLOCKING THE DEFROSTER MAKING IT UNABLE TO SEE BOTH IN WINTER AND ON RAINING DAYS. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10159195,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2004","dateComplaintFiled":"06/07/2006","vin":"3FAFP663XYM","components":"STRUCTURE","summary":"I HAVE A 2000 FORD CONTOUR AND THE TOP OF THE DASHBOARD IS VERY WARPED. IT IS CURLING UP ON BOTH SIDES OF THE DEFROST VENT AREA. IT WOULD BE OBSCURING THE FIELD OF VISION OF THE DRIVER IF I HADN'T WEDGED SOMETHING NEXT TO THE WINDSHIELD TO HOLD IT DOWN. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10157389,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2006","dateComplaintFiled":"05/11/2006","vin":"","components":"STRUCTURE","summary":"I HAVE A 2000 FORD CONTOUR AND THE DASHBOARD IS WARPED. IT IS CURLING UP AT THE DEFROST VENT AREA. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10149115,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2005","dateComplaintFiled":"01/31/2006","vin":"1FAFP6634YK","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC,VISIBILITY","summary":"DT*: THE CONTACT STATED SEVERAL PROBLEMS OCCURRED TO THE VEHICLE. WHILE DRIVING AT 20MPH, A HUMMING SOUND WAS HEARD COMING FROM THE RIGHT SIDE OF THE VEHICLE. IT WAS TAKEN TO A LOCAL INDEPENDENT REPAIR SHOP WHERE IT WAS DISCOVERED BOTH RIGHT FRONT AND REAR WHEEL BEARINGS NEEDED REPLACED. THE BRAKE ROTORS ON THE REAR WERE REPLACED 5 TIMES WITHIN A 6 MONTH PERIOD. THE HEATER BLOWER MALFUNCTIONED AND WOULD NOT BLOW HOT AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WERE THE SENSOR TO THE HEATER BLOWER WAS REPLACED.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10148774,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2004","dateComplaintFiled":"01/26/2006","vin":"","components":"STRUCTURE","summary":"FORD HAD CUSTOMER SATISFACTION (NOT RECALL) ON DASHBOARD WARPING. THIS IS SAFETY ISSUE, THE DASH ROLLS UP SO MUCH IT OBSCURES CARS OR OBJECTS THAT ARE VISIBLE NORMALLY AT THE LOW ANGLE OF THE WIND SCREEN. SUCH AS GOING UPHILL OR INCLINE. OR EVEN SMALL CHILDREN IN FRONT. THE WORK TO FASTEN THE DASH DOWN TO REDUCE OBSTRUCTION ONLY WORKED TEMPORALLY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10148136,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2004","dateComplaintFiled":"01/19/2006","vin":"","components":"UNKNOWN OR OTHER","summary":"DELAMINATING DASHBOARD, FORD CONTOUR SE, 2000 MODEL. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10147132,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2005","dateComplaintFiled":"01/06/2006","vin":"1FMPU16LXYL","components":"ENGINE AND ENGINE COOLING","summary":"(1) NOTHING REMARKABLE HAPPENED LEADING UP TO THE FAILURE. THE TRUCK WAS IDLING WHEN THE FAILURE OCCURRED. (2) THE FAILURE WAS THE #3 SPARK PLUG BLOWING OUT OF THE HEAD WHICH ALSO DAMAGED THE COIL IN MY 2000 FORD EXPEDITION 5.4L ENGINE, WHICH HAD 82000 MILES. (3) THE HEAD WAS REPAIRED WITH AN AFTERMARKET KIT THAT ALLOWED A NEW SPARK PLUG TO BE INSTALLED. OLD SPARK PLUG HAS BEEN DISCARDED. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10146548,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2005","dateComplaintFiled":"12/30/2005","vin":"1FAFP68G3YK","components":"STRUCTURE","summary":"MY 2000 FORD CONTOUR IS PLAGUED WITH THE \"DASHBOARD CURL\" PROBLEM WHICH, AFTER MUCH RESEARCH ON THE INTERNET, I HAVE FOUND TO BE A VERY COMMON PROBLEM AMONG 1998-2000 MODEL YEAR FORD CONTOURS. BASICALLY, AT THE BASE OF THE WINDSHIELD (AROUND THE DEFROSTER VENT), THE DASHBOARD HAS COME LOOSE AND IS CURLING UP. BESIDE THE FACT THAT THIS IS ANNOYING AS I LIKE TO KEEP MY VEHICLE IN GOOD SHAPE, IT COULD ALSO POSE A MAJOR SAFETY PROBLEM OF BLOCKING THE VIEW OF THE ROAD WHILE DRIVING. I AM TRULY SURPRISED THIS PROBLEM HAS NOT YET BEEN ADDRESSED BY A MANUFACTURER RECALL, AS THIS IS A MAJOR SAFETY CONCERN. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10145493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2005","dateComplaintFiled":"12/16/2005","vin":"","components":"STRUCTURE","summary":"THE DASH IN MY 2000 FORD CONTOUR HAS WARPED NEAR THE WINDSHIELD. IT IS NOW ~4 INCHES HIGHER THAN IT SHOULD BE, AND IS BLOCKING THE HEATER VENT IN THE WINDSHIELD. THIS IS A SAFETY HAZARD AS THE WINDOW CAN NO LONGER BE DEFROSTED BECAUSE THE WARPPING HAS BLOCKED THE HEAT. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10144719,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2004","dateComplaintFiled":"12/07/2005","vin":"1FMFU18L7YL","components":"VISIBILITY,STRUCTURE","summary":"BATTERY KEPT DRAINING AND THE IGNITION CHIMED WITH KEY REMOVED. HEATER BLOWER RAN AFTER IGNITION WAS TURNED OFF AND TOUCH KEY PADS STUCK CAUSING LIGHTS TO STAY ON. ALL OF THESE SYMPTOMS WERE ATTRIBUTED TO A WATER LEAK IN THE WINDSHIELD WHICH LEAKED INTO A ELECTRICAL CONNECTION BLOCK BEHIND DRIVER'S SIDE DASHBOARD CAUSING A SHORT CIRCUIT. THE ELECTRICAL BLOCK MELTED AND CAUSED DAMAGE TO BLOCK AND WIRING AND WAS SUBSEQUENTLY REPLACED. WINDSHIELD WAS REMOVED AND RESEALED TO PREVENT RECURRENCE OF LEAK. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10144270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"11/30/2005","vin":"","components":"STRUCTURE","summary":"FAX FM CONSUMER WHO IS ATTEMPTING TO GET ASSISTANCE RE A WARPED DASHBOARD ON HIS WIFE'S 2000 FORD CONTOUR, DISSATISFIED W/NHTSA'S PREV. RESPONSES, REPLY EAST GEORGIA REG. OFC., DOT/I#2005-6046 *TS *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10143170,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2005","dateComplaintFiled":"11/19/2005","vin":"","components":"UNKNOWN OR OTHER","summary":"I OWN A 2000 FORD CONTOUR. THE DASH IS WARPED AND THE FRONT DEFROSTER VENT IS NO LONGER FUNCTIONAL. THIS CAUSES THE WINDSHIELD TO FOG UP IN HUMID OR FOGGY WEATHER. FORD HAD A RECALL FOR THIS PROBLEM, BUT IT IS NO LONGER VALID. I AM THE THIRD OWNER OF THIS VEHICLE. THE PREVIOUS OWNERS DID NOT HAVE THE DASH FIXED UNDER RECALL. FORD REQUIRES FOR ME TO PAY FOR THE REPAIR AND OR REPLACEMENT OF THE DASH. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10143011,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2002","dateComplaintFiled":"11/17/2005","vin":"","components":"UNKNOWN OR OTHER","summary":"2000 FORD CONTOUR SPORT SE. DASHBOARD HAS WARPED TO THE POINT WHERE IT IS INTERFERING WITH THE WINDSHIELD DEFROSTING PROCESS. THE WARPING CAUSES PART OF THE DASHBOARD TO PRESS UP AGAINST THE WINDSHIELD TRAPPING WARM AIR UNDERNEATH AND NOT ALLOWING WARM AIR TO REACH THE WINDSHIELD DRIVER VIEWING AREA. THIS IS A VERY DANGEROUS CONDITION. VEHICLE HAS APPROXIMATELY 76,000 MILES. PROBLEM BEGAN AT ABOUT 50,000 MILES. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10142819,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2004","dateComplaintFiled":"11/16/2005","vin":"","components":"STRUCTURE","summary":"FORD CONTOUR SVT DASH WARPAGE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10142891,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2001","dateComplaintFiled":"11/16/2005","vin":"1FAFP68G7YK","components":"UNKNOWN OR OTHER","summary":"DASH WARPING, ALL MODELS DO THAT AFTER TIME (3 MONTHS OR LESS) CAUSES DEFROST VENTS TO BLOW AIR IN AN IMPROPER LOCATION REPLACEMENT OF DASH IS ONLY FIX, BUT WILL WARP AGAIN AFTER REPLACEMENT. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10142678,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2005","dateComplaintFiled":"11/15/2005","vin":"1FAFP68G4YK","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER","summary":"THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10142739,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2005","dateComplaintFiled":"11/15/2005","vin":"1FAFP68G9YK","components":"UNKNOWN OR OTHER","summary":"I HAVE A 2000 FORD CONTOUR SVT WITH DASHBOARD CURL. THE DASHBOARD IS DEFORMED ABOVE THE GAUGE POD IN FRONT OF THE DRIVER. IF IT CONTINUES, IT COULD BEGIN TO SOMEWHAT BLOCK THE DRIVER'S VIEW. I PUT IN TODAY'S DATE FOR THE INCIDENT SIMPLY BECAUSE I HAVE NO IDEA WHEN THE CURL STARTED. IT WAS LIKE THAT WHEN I BOUGHT THE CAR A COUPLE YEARS AGO AND HAS PROGRESSED TO WHERE IT IS TODAY. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10142592,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2004","dateComplaintFiled":"11/14/2005","vin":"1FAFP68G4YK","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,STRUCTURE","summary":"DT: THE CONTACT STATED THE PLASTIC DASHBOARD DELAMINATED FROM THE FOAM. THE DASHBOARD LAMINATE WAS PUSHING UPWARD, THUS HINDERING THE CONTACT'S VISION THROUGH THE FRONT WINDOW. HE CONTACTED THE MANUFACTURER, AND THEY SAID IT WAS UNDER REVIEW, AND THAT IT WAS COSMETIC. ALSO, HE IS ALSO EXPERIENCED FUEL PUMP AND WATER PUMP PROBLEMS. UNDER HARD ACCELERATION THE FUEL PUMP SHUT OFF. THE DEALERSHIP STATED THE CONTACT'S VEHICLE NEEDED A NEW FUEL PUMP. THE BEARINGS ON THE WATER PUMP FAILED AND THE VEHICLE OVERHEATED. *AK.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10142505,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2005","dateComplaintFiled":"11/12/2005","vin":"1FMPU16L3YL","components":"STRUCTURE","summary":"DURING A RAINY DAY I FOUND WATER LEAKING INTO MY EXPEDITION THROUGH THE SUNROOF AND THE TRIM AROUND THE WINDSHIELD. THE NEXT DAY THE CAR WOULD NOT START AS THE THEFT LIGHT WAS BLINKING. WHEN WE WOULD GET IT STARTED AND THEN ONCE IT WAS TURNED OFF, THE HEAT/AIR WOULD CONTINUE TO RUN. ALSO, THE ODOMETER NUMBERS WOULD BLINK. WE IMMEDIATELY TOOK TO THE DEALER AND WAS TOLD BOTH THE SUNROOF AND WINDSHIELD WERE LEAKING AND THE GEM MODULE AND FUSE BOX WERE DESTROYED. THE REPAIRS WERE MADE INCLUDING A NEW WINDSHIELD FOR A TOTAL OF APPROXIMATELY $1200. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10138132,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2001","dateComplaintFiled":"09/29/2005","vin":"1FAFP6635YK","components":"STRUCTURE","summary":"1) NO EVENT YET. 2) THE DASH IS CURLED AND PULLED AWAY FROM WINDSHIELD TO THE POINT THE DEFROSTERS CAN'T WORK. THE ENTIRE FRONT DASH ASSEMBLY HAS TWISTED UNTIL THERE IS TENSION ON THE AIRBAGS, STEERING WHEEL, STEREO HAS FALLEN OUT, NO VENTING WORKS. SO MUCH DISTORTION THAT WE ARE FEARFUL OF THE AIR BAGS RELEASING ANY TIME THE VEHICLE HITS A BUMP. 3) I TOOK THE CAR TO THE DEALER FOR OTHER MAINTENANCE ISSUES THE FIRST YEAR AND ASKED HIM ABOUT THE DASH, WHY IT WAS PULLING AWAY FROM THE CAR. HE COULDN'T EXPLAIN IT. THREE TIMES THE FIRST YEAR WE HAD THIS DISCUSSION. THE FOLLOWING YEAR HE MENTIONED A RECALL ON MY VEHICLE FOR THE DASHBOARD, BUT STATED \"IT'S TOO LATE NOW, IT ENDED IN OCTOBER\". I WENT TO THE OWNER OF THE COMMUNITY FORD WHERE WE PURCHASED THE CAR AND HE TOLD ME I HAD TO \"GO TO THE MANUFACTURER, FORD\" AND GET THE DASH REPLACED.\" I'VE CONTACTED FORD MOTORS VIA-E-MAIL, AND GET NO RESPONSE. 4) THE DEFROSTERS CAN'T OPERATE BECAUSE THE DASH HAS CURLED AND BLOCKS AIR FROM REACHING THE GLASS. VISIBILITY IS OBSTRUCTED. VERY DANGEROUS TO DRIVE. THE MOVEMENT AND DISTORTION OF THE ENTIRE FRONT DASH IS DANGEROUS FOR MY FAMILY FOR FEAR OF THE AIR BAGS RELEASING OR THE DASH JUST SIMPLY FALLING INTO OUR LAPS WHILE WE ARE TRAVELING. 5) I PURCHASED THE CAR NEW AND THESE PROBLEMS STARTED WITHIN THREE MONTHS OF OWNING THE VEHICLE. I'VE HEARD OTHER SIMILAR COMPLAINTS ABOUT THIS PARTICULAR MODEL OF VEHICLE. 6) I LIKE THE CAR, HAS GOOD GAS MILEAGE, ETC., AND CAN'T AFFORD A NEW ONE. THE SAFETY ISSUES NEED TO BE DEALT WITH. 7) SOMEONE WILL BE KILLED DRIVING THIS CAR. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10137777,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2005","dateComplaintFiled":"09/22/2005","vin":"1FAFP6630YK","components":"UNKNOWN OR OTHER","summary":"2000 FORD CONTOUR FRONT DASHBOARD IS SEPARATING FROM THE VEHICLE.**NO ANSWER REQUIRED***. *MR *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10135920,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2004","dateComplaintFiled":"09/08/2005","vin":"1FMRU1662YL","components":"VISIBILITY","summary":"WATER LEAKING IN TOP RIGHT OF WINDSHIELD, DOWN TO THE DASH. EVIDENTLY IT LEAKED TO THE CONTROL BOX AND SHORTED OUT THE ELECTRICAL SYSTEM. CAUSED CONSIDERABLE DAMAGE. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10127620,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2005","dateComplaintFiled":"08/19/2005","vin":"1FAFP6636YK","components":"STRUCTURE","summary":"DT: THE DASHBOARD MATERIAL CURLED UP. IT PUSHED THE VENTS UP AND THEY WERE COMING LOOSE. IT WAS BLOCKING THE VISIBILITY OF THE WINDSHIELD. IT WAS ON THE DRIVER'S AND PASSENGERS SIDE. *AK *TT","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10131306,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2005","dateComplaintFiled":"08/01/2005","vin":"","components":"UNKNOWN OR OTHER","summary":"EXPRESS LTR FWD ON BEHALF OF DOUGLAS J. HOLT (GA) RE A DEFECTIVE 2000 FORD CONTOUR DASH, FRONT WINDSHIELD AND FRONT WINDOW DEFROSTER.*MR THE CONSUMER STATED THE DASH HAS WARPED TO THE POINT WHERE THE FRONT DEFROSTER IS NO LONGER EFFECTIVE. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10129978,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2005","dateComplaintFiled":"07/25/2005","vin":"1FAFP66L5YK","components":"FUEL SYSTEM, GASOLINE","summary":"THE CAR HESITATES, STALLS, LOSES POWER, SURGES, ETC. WHILE ACCELERATING ONTO THE FREEWAY, GOING UP HILLS, TURNING ONTO A HIGHWAY ETC. WE'VE BEEN LUCKY THAT IT HAS ONLY HAPPENED WHEN WE HAD A SHOULDER TO COAST ON TO. WE COULD HAVE EASILY BEEN REAR-ENDED BY OTHER VEHICHLES IN TRAFFIC. THIS HAS HAPPENED SEVERAL TIMES : AT FIRST IT ONLY HAPPENED WHEN THE GAS TANK WAS LESS THAN 1/4 FULL, THEN AT 1/2 TANK, NOW 3/4 FULL. WE TRY TO KEEP THE TANK FULL. NHTSA HAS A RECALL ID # 04V421000 FOR THE 1999 AND LATER MERCURY COUGAR THAT HAS THE IDENTICAL FUEL DELIVERY MODULE AS THE 2000 FORD CONTOUR (V-6). THIS RECALL SHOULD BE EXPANDED TO INCLUDE FORD CONTOUR AND MERCURY MYSTIQUE V-6 MODELS AT THE VERY LEAST. NHTSA HAS ALSO RECALLED THE 2000 FORD FOCUS WITH SIMILAR FDM DESIGN DEFECTS AND PERFORMANCE PROBLEMS","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10128445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2005","dateComplaintFiled":"07/12/2005","vin":"","components":"VISIBILITY","summary":"THE DASHBOARD ON MY 2000 FORD CONTOUR HAS CURLED UP AT THE DEFROSTER VENT AND BLOCKS THE DEFROST AIRFLOW FROM FLOWING ACROSS THE WINDSHIELD","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10129109,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2005","dateComplaintFiled":"07/12/2005","vin":"","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"LTR FM DOUGLAS HOLT (GA) 2ND ATTEMPT W/ADDITIONAL INFORMATION TO GET NHTSA TO REQUIRE FORD TO REPLACE HIS DEFECTIVE WARPED DASHBOARD THAT NOW CAUSES THE WINDOW DEFROSTER TO BE RENDERED INEFFECTIVE.*MR *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10053963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2004","dateComplaintFiled":"06/24/2005","vin":"3FAFP6639YM","components":"STRUCTURE","summary":"DASHBOARD SEPARATED FROM STRUCTURE AND ROSE UPWARDS ABOUT TWO INCHES IN FRONT OF THE WINDSHIELD. AS A RESULT, DEFROSTER WAS NOT FUNCTIONING PROPERLY AND THE WINDOWS WERE NOT BEING CLEARED.*AK *MR *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10126257,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2004","dateComplaintFiled":"06/22/2005","vin":"1FAFP66L5YK","components":"VISIBILITY,AIR BAGS,STRUCTURE","summary":"THE DASHBOARD HAS SEPARATED AND CAUSING VISIBILITY PROBLEMS AS WELL AS PROBLEMS WITH THE VENTING SYSTEM. THE DEFROSTER AIR FLOW IS DIVERTED AND ESSENTIALLY USELESS. I AM CONCERNED THAT THE AIR BAGS COULD NOT DEPLOY IF NEEDED. I ALSO DID NOT GET THE RECALL, FOUND OUT ABOUT IT TOO LATE. LOCAL DEALER SAID CALL FORD. CUSTOMER SERVICE SUGGESTED I GET IT REPAIRED SINCE IT IS A SAFETY ISSUE BUT THAT THEY WOULD PROVIDE NO HELP AT THIS TIME. SHE SAID REPORTS LIKE THESE ARE WHAT GET THE ENGINEERS TO CONSIDER RECALLS---WHEN?","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125922,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2004","dateComplaintFiled":"06/20/2005","vin":"3FAFP6630YM","components":"VISIBILITY","summary":"DASH HAS CURLED UP SO BADLY THAT MY WINDOW WILL NOT DEFROST. THIS CONDITION HAS ALSO CAUSED MY WINSHIELD TO CRACK FROM ON SIDE OF THE CAR TO THE OTHER. IT IS SO BAD THAT AT TIMES I NEED TO WIPE THE WINDSHIELD WITH ONE HAND WHILE DRIVING WITH THE OTHER JUST SO I CAN SEE WHILE DRIVING. I ALSO HAVE A PROBLEM WITH THE WINDSHIELD LINKAGE THAT KEEPS COMING APART DURING OPERATION OF THE WIPERS CAUSING THE WIPERS TO STOP WORKING.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125555,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"06/16/2005","vin":"1FMPU18L6YL","components":"VEHICLE SPEED CONTROL","summary":"I CONTACTED FORD ONCE IN JAN. '05 AND AGAIN IN FEB. '05 ABOUT THE RECALL ON THE SPEED CONTROL SWITCH ON MY 2000 EXPEDITION. THEY SAID I WOULD GET IT IN THE MAIL SHORTLY. ITS BEEN 6 MONTHS AND STILL HAVE NOT RECEIVED A NOTIFICATION. I WOULD LIKE TO HAVE IT REPAIRED ASAP AT THEIR COST NOT MINE.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2005","dateComplaintFiled":"06/15/2005","vin":"1F1FP66L0YK","components":"STRUCTURE","summary":"MY DASHBOARD SEPARATED FROM THE WINDSHIELD AND CAUSES A VISIBILITY PROBLEM AND THE VENT CAME DETACHED FROM THE DASH","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10121413,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2002","dateComplaintFiled":"05/19/2005","vin":"3FAFP6632YM","components":"VISIBILITY","summary":"THE DASHBOARD PANEL ON MY 2000 FORD CONTOUR IS WARPED AND BLOCKING THE FRONT WINDSHIELD DEFROSTER VENTS. THIS IN TURN CAUSES POOR VISIBILITY, ESPECIALLY DURING RAINY OR SNOW. I NOTICE THIS PROBLEM IN SEPTEMBER 2002 SHORTLY AFTER I BOUGHT THE CAR USED, FROM THE ON-BASE AAFES EXCHANGE CAR DEALERSHIP AT THE US ARMY BASE IN MAINZ-KASTEL, GERMANY. APPARENTLY, WHAT THE CAR DEALER HAD DONE BEFORE I BOUGHT THE CAR WAS TO PUSH THE FRONT WINDSHIELD DEFROSTER VENTS DOWN INTO THE MOLDED DASHBOARD PANEL, SO THAT MOLDED DASHBOARD PANEL DID NOT LOOK WARPED. AFTER A COUPLE WEEKS, I NOTICE THAT FRONT WINDSHIELD DEFROSTER VENTS WERE SEPARATING FROM THE MOLDED DASHBOARD PANEL, SO I PUSH THE FRONT WINDSHIELD DEFROSTER VENTS DOWN INTO THE MOLDED DASHBOARD PANEL, AND IT STAYED DOWN FOR A WEEK AND THEN THE VENT WOULD POP-UP. I HAVE SINCE GIVEN UP PUSHING, THE FRONT WINDSHIELD DEFROSTER VENTS DOWN INTO THE MOLDED DASHBOARD PANEL. IN MAY 2005, I TOOK THE VEHICLE IN TO THE FORD DEALERSHIP IN MAINZ, GERMANY THAT HANDLES US SPEC FORD'S, TO SEE WHAT COULD BE DONE TO REPAIR THE PROBLEM. THE DEALERSHIP TOLD ME THAT THE DASHBOARD WAS DEFECTIVE AND THAT THERE WAS AS CUSTOMER NOTIFICATION PROGRAM FOR THIS, BUT IT HAS SINCE EXPIRED. ON MAY 19, 2005, I CONTACT THE FORD BY PHONE (1-800-392-3673) AND WAS INFORMED THAT UNDER THE CUSTOMER NOTIFICATION # 01B78, FORD REPAIRED INSTRUMENT PANEL WARP AGE. THIS NOTIFICATION WAS ISSUED ON JUNE 10, 2002 AND EXPIRED ON AUGUST 31, 2002 FOR THE 2000 FORD CONTOUR CAR THAT I OWNED. SINCE THE NOTIFICATION HAD SINCE EXPIRED, I WAS NOT ELIGIBLE TO HAVE THIS PROBLEM REPAIRED AND PAID FOR BY FORD. BY FORD ISSUING CUSTOMER NOTIFICATION # 01B78, THEY HAVE ACKNOWLEDGED, THAT THIS PROBLEM IS A KNOWN DEFECT AND SHOULD REPAIR IT AT NO COST TO THE VEHICLE OWNER, REGARDLESS OF WHEN THE CUSTOMER NOTIFICATION PERIOD EXPIRED.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10120767,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2005","dateComplaintFiled":"05/12/2005","vin":"","components":"UNKNOWN OR OTHER","summary":"WHEN I ARRIVED BACK TO MY VEHICLE, EVERYTHING FROM THE ENGINE TO THE DASHBOARD WAS COMPLETLY BURNT. WHAT A SURPRISE WHEN YOU COME BACK FROM DINNER. I SPOE TO THE WITNESS WHO MADE THE 911 CALL. SHE STATED THAT SHE HEARD A POPPING NOISE, BUT IGNORED IT UNTIL SHE GOT TO HER DOOR AND HEARD THE NOISE AGAIN. SHE STATED THAT WHEN SHE TURNED AND LOOKED, SHE SAW SPARKS COMING FROM THE FRONT GRILL, SO SHE WENT INSIDE TO CALL THE POLICE. THE WITNESS STATED THAT AS SHE WAS ON THE PHONE WITH THE POLICE, SHE LOOKED OUT OF THE WINDOW, TO DISCOVER THERE WERE FLAMES TO THE 3RD FLOOR OF THE APARTMENT BUILDING. MY TRUCK HAD NOT BEEN DRIVEN IN HOURS, AND THE LAST TIME THAT IT WAS DRIVEN, IT WAS TO THE STORE ON THE CORNER. THERE WAS NO ENGINE NOISE,CHECK ENGINE LIGHTS ON IN THE DASH, OR ANY SIGNS THAT MY TRUCK WOULD GO UP IN FLAMES.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10120228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2005","dateComplaintFiled":"05/08/2005","vin":"1FMPU16L8YL","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,INTERIOR LIGHTING","summary":"WATER LEAKING THROUGH WINDSHIELD INTO ELECTRONIC SYSTEM (GEM MODULE). THIS HAS CAUSED VEHICLE TO HAVE PROBLEMS WITH THE FOLLOWING DURING RAINY WEATHER, AND SOMETIMES LONGER, EVEN IN BEAUTIFUL WEATHER. WIPERS QUIT WORKING DURING RAINY WEATHER WHILE DRIVING DOWN HIGHWAY IN THE MIDDLE OF RAIN STORM. HEAD LIGHTS, PARKING LIGHTS AND HIGH BEAMS DON'T WORK AT ALL IN RAIN. INTERIOR LIGHTS INCLUDING DASH BOARD LIGHTS QUIT WORKING. HEAD LIGHTS AND WIPERS ALL QUIT WORKING IF RADIO IS TURNED ON. REMOTE KEYLESS ENTRY WON'T WORK. 4 X4 WON'T TRANSFER IF USED, STAYS IN ONE GEAR AND GETS STUCK, WHICH I AM SURE IS CAUSING DAMAGE TO TRANSMISSION. TWO DAYS AFTER A RAIN STORM, MY EXPEDITION WAS OUTSIDE TRYING TO START ITSELF. I WAS INSIDE WHEN I HEARD THE NOISE. IT WAS LIKE SOMEONE WAS OVER STARTING THEIR VEHICLE. IT WAS THAT GRINDING SOUND OF THE STARTER BEING OVER TURNED. WHEN I WENT OUT SIDE TO MY DISBELIEF IT WAS MY EXPEDITION!","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10118164,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2005","dateComplaintFiled":"04/20/2005","vin":"2FMZA5143YB","components":"VEHICLE SPEED CONTROL","summary":"SMELLED SMOKE AFTER IGNITION. FOUND ELECTRICAL FIRE AFTER OPENING UP THE HOOD AT A SERVICE STATION. THE ATTENDANT QUICKLY EXTINGUISHED THE FIRE. TOWED THE CAR TO PREMIER FORD. OUR INSURANCE ADJUSTER FROM TSC DIRECT INSPECTED MY VEHICLE. HIS REPORT WAS THAT THERE OIL DRIPPING FROM A DEFECTIVE MASTER CYLINDER THAT CAUSED THE WIRING TO HEAT UP. THUS, CAUSING THE FIRE. WE THINK THAT FORD SHOULD BE RESPONSIBLE BECAUSE THIS IS A SAFETY ISSUE THAT COULD WARRANT A RECALL. HOWEVER, THEY DENY THE CLAIM BECAUSE WE ARE OVER THE 3-YEAR WARRANTY. THIS SHOULD NOT MAKE A DIFFERENCE. THIS IS A DANGEROUS SITUATION. THEREFORE, WE SHOULD BE REIMBURSED FOR THE FULL COST OF THE JOB, LABOR AND TOWING EXPENSES.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10116244,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2005","dateComplaintFiled":"04/02/2005","vin":"1FMRU1564YL","components":"ELECTRICAL SYSTEM","summary":"UPON EXITING THE GROCERY STORY ON TUESDAY MARCH 29, 2005 I FOUND MY 2000 FORD EXPEDITION ON FIRE. FORTUNATELY, THERE WAS A BATTALION OF FIREMEN SHOPPING AT THE TIME & THEY WERE ABLE TO PUT OUT THE FIRE VERY QUICKLY. BECAUSE THEY WERE THE FIRE CAPTAIN ASKED ME IF I HAD HAD THE CAR SERVICED, IN PARTICULAR THE MASTER BRAKE CYLINDER, AS THAT WAS OBVIOUSLY THE POINT OF ORIGIN. I SAID NO. A PASSERBY MENTIONED THE RECALL (WE HAD ONLY JUST RECEIVED A LETTER IN THE MAIL) AND AFTER REMEMBERING THE CONTENTS OF THE LETTER WE RECEIVED DID WE REALIZE THIS FAULTY PART WAS THE CAUSE. WE HAD OUR CAR TOWED TO THE FORD DEALER WHERE WE BOUGHT IT AND HAD ONLY GOTTON THE RUN AROUND SINCE. THE FIRE DAMAGE WAS LIMITED TO OUR VEHICLE ENGINE COMPARTMENT AS WELL AS LEFT FRONT TIRE AND AREA BETWEEN THE ENGINE & TIRE. THIS WAS DUE TO THE CLOSE PROXIMITY OF THE FIREMEN WHEN FIRE BROKE OUT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10115177,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2004","dateComplaintFiled":"03/15/2005","vin":"","components":"VISIBILITY,STRUCTURE","summary":"THE DASHBOARD IS SEPARATING AFTER BEING REPAIRED ON A RECALL. WINDSHIELD IS VERY HARD TO DEFROST BECAUSE OF THIS CONDITION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10114136,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"03/15/2005","vin":"1FMRU1569YL","components":"VISIBILITY,EQUIPMENT","summary":"WINDSHIELD WILL NOT WORK DEPENDING ON WEATHER. ALSO AIR CONDITIONER AND RADIO WILL NOT WORK DEPENDING ON WEATHER. I'VE HAD IT TAKE VEHICLE TO FORD 3 TIMES, THEY COULD NOT FIX IT. REPLACED MARGALIN AND OTHER PARTS. ACCIDENT HAS NOT ACCURRED, BUT I'M TRYING TO PREVENNT ACCIDENT. I HAVE 4 KIDS AND MARRIED. IT'S SCARY FOR WIPERS TO STOP WORKING WHILE DRIVING. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112684,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2005","dateComplaintFiled":"03/08/2005","vin":"1FAFP66L8YK","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL TANK WARPAGE - PLASTIC FUEL TANK CAN WARP CAUSING FUEL TO FAIL TO FEED. BECAUSE USABLE FUEL QUANTITY IS UNKOWN, ENGINE CAN STALL AT UNPREDICTABLE INSTANCES. REPLACED FUEL TANK & PUMP/SENDER ASSEMBLY.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112484,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2005","dateComplaintFiled":"03/03/2005","vin":"","components":"STRUCTURE","summary":"MY 2000 FORD CONTOUR DASH CAP IS LIFTING FROM HEAT ITS GETTING WORSE I FIND IT AS A DISTRACTION I HAVE BEEN WAITING FOR A RECALL I HAVE BEEN DOING SOME RESEARCH AND FOUND A LOT OF FORUMS STATING THAT THE DASHES ARE BEING WARPED THE YEARS ARE 96 AND UP. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112286,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2005","dateComplaintFiled":"02/28/2005","vin":"3FAFP66L8YM","components":"ELECTRICAL SYSTEM","summary":"FORD CONTOUR 2000 WITH ONLY 60,000 MILES ON IT..IGNITION FROZE UP AND NEEDS $300-500 WORTH OF REPAIRS TO FIX IT.. IN CHECKING CONSUMER COMPLAINTS THIS IS A COMMON PROBLEM WITH THE CONTOUR AND THE FOCUS..THIS IS A MANUFACTURE DEFAULT AND COSTING CONSUMERS MILLIONS OF DOLLARS AND FORD HAS DONE NOTHING TO RECALL THIS VEHICLE AND FIX IT PROPERLY......THE GOVERNMENT NEEDS TO STEP IN AND FORCE THIS ISSUE.....","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112024,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2005","dateComplaintFiled":"02/23/2005","vin":"1FMPU18L6YL","components":"SEAT BELTS","summary":"THE REAR OUTBOARD SEATBELTS DISENGAGE WHILE THE VEHICLE IS IN MOTION. FORD HAS ALREADY HAD A RECALL ON THE 2001 EXPEDITION REGARDING THIS PROBLEM. I HAVE CONTACTED THE DEALER AND MANUFACTURER BOTH HAVE REFUSED TO ADDRESS THE PROBLEM. DO TO THE SAFETY CONCERNS OF THIS ISSUE AND THE OTHER RECALL FORD SHOULD REPLACE THESE SEATBELT LATCHES. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112071,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2005","dateComplaintFiled":"02/23/2005","vin":"1FMSU43F2YE","components":"VISIBILITY","summary":"THE FRONT WINDSHIELD CRACKED ON OUR 2000 FORD EXCURSION. OUR BROTHER INLAWS 1999 EXCURSION AND AN 2004 F350 HAD THE SAME PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10111966,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2005","dateComplaintFiled":"02/22/2005","vin":"1FMRU1560YL","components":"VEHICLE SPEED CONTROL","summary":"1) PRIOR TO THE ACCIDENT, WE HAD NO UNUSAL PROBLEMS WITH THE VEHICLE. FEBRUARY 1, 2005 THE CRUISE CONTROL WAS DISCONNECTED PER FORD RECALL. ) FEBRUARY 12, 2005 THE 2000 FORD EXPEDITION WAS TAKEN TO A CAR WASH. WHEN IT REACHED THE END OF THE WASH CYCLE, THE ATTENDANT GOT IN THE VEHICLE TO PULL IT FORWARD AND THE VEHICLE SUDDENLY ACCELERATED (6000 RPM) AND TRAVELLED OFF THE CAR WASH LOT AND OVER A 5 LANE HIGHWAY BEFORE HITTING AN EMBANKMENT AND STOPPING. ) THE VEHICLE WAS TOTALLED BY THE INSURANCE ADJUSTOR REPRESENTING OUR INSURANCE. OMPANY. BOTH OUR INSURANCE COMPANY AND FORD WAS MADE AWARE OF THE PROBLEM THAT OCCURRED. THE INSURANCE COMPANY IS DEALING WITH THE CAR WASH BUT FORD DID NOT WANT TO INSPECT THE VEHICLE TO EITHER PROVE OR DISPROVE IT WAS A MANUFACTURING ERROR. OUR BELIEF IS THAT IT IS A PROBLEM WITH THE VEHICLE THAT IS RELATED TO MANUFACTURING AND THAT FORD SHOULD BE HELD RESPONSIBLE FOR WHAT HAPPENED ON FEBRUARY 12TH TO OUR VEHICLE. LIVES WERE IN DANGER.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10110702,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2005","dateComplaintFiled":"02/17/2005","vin":"1FAFP66L5YK","components":"STRUCTURE","summary":"DASH IS SEPARATED FROM THE CAR AND IS CURLING UP. THE DEFROST VENT HAS POPPED OUT AND VISIBILITY IS NOW POOR. CALLED FORD AND WAS TOLD THAT AN ADVISORY WAS PUT OUT WITH I NEVER RECEIVED. THAT THEY WERE AWARE OF THE DEFECT BUT WOULD NOT FIX IT. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10108409,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2005","dateComplaintFiled":"02/02/2005","vin":"","components":"AIR BAGS","summary":"MY GIRLFRIENDS MOTHER WAS TRAVELING ABOUT 40 MPH IN HER 2000 FORD ESCAPE, AND HIT AN ELK. LUCKELY NO HARM WAS DONE TO HER, BUT HER AIR BAGS DID NOT GO OFF. MY CONCERN IS THAT MAYBE THERE IS A DEFECT IN THE ESCAPES, AND WOULDN'T WANT SOMEONE ELSE TO BE INJURED OR KILLED FROM THE PROBLEM. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME IN SOMEWAY SO THAT WE COULD TALK ABOUT THE PROBLEM. THERE WAS ABOUT 5,000 DOLLARS IN DAMAGE, AND IT'S MY UNDERSTANDING THAT THE FRONT OF THE VEHICLE CRUSHED LIKE AN ACC. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10108166,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2005","dateComplaintFiled":"01/28/2005","vin":"","components":"ELECTRICAL SYSTEM","summary":"(1) MY WIFE DROVE OUR 2000 FORD EXPEDITION TO THE GROCERY STORE ON JANUARY 5TH, 2005. WHEN SHE CAME OUT, ABOUT 25 MINUTES LATER, THE FIRE ENGINE HAD ARRIVED AND WAS TRYING TO PUT OUT THE FIRE UNDER THE HOOD. THEY HAD TO BREAK THE DRIVER SIDE WINDOW TO GET TO TO THE HOOD RELEASE. 2) HE INSURANCE FIRE INVESTIGATOR CLAIMED FIRE WAS CAUSED BY AN ALTERNATOR ELECTRICAL SHORT. BUT AS WE NOW KNOW FORD HAS ACKNOWLEDGED A PROBLEM WITH THE CRUISE CONTROL DEACTIVATION SWITCH OVERHEATING AND CAUSING FIRES. 3) WE BELIEVE THE PROBLEM WAS CAUSED BY THE CRUISE CONTROL DEACTIVATION SWITCH PROBLEM FORD FINALLY ACKNOWLEDGED HAVING. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10106839,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2004","dateComplaintFiled":"01/26/2005","vin":"1FAFP66L7YK","components":"VISIBILITY,STRUCTURE","summary":"DASHBOARD CRACKED OPEN AND WAS BLOCKING THE VENTS IN THE VEHICLE. CONSUMER CONTACTED THE MANUFACTURER, WHO STATED THERE WAS A CUSTOMER CAMPAIGN AT ONE TIME, HOWEVER, THE TIME EXPIRED. CONSUMER WAS NOT EXPERIENCING A PROBLEM WITH THE DASHBOARD AT THE TIME.*AK THE CONSUMER STATED THAT HER DEFROSTERS DO NOT WORK PROPERLY DUE TO THE PROBLEM. THE ENTIRE VENT IS OUT. THE CONSUMER STATED THAT SHE CAN NOT SEE OUT OF THE WINDSHEILD PROPERLY. *TC","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10107805,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2005","dateComplaintFiled":"01/24/2005","vin":"1FAHP3436YW","components":"ELECTRICAL SYSTEM","summary":"IGNITION KEY WOULD NOT TURN IN MY FORD FOCUS 2000. A PROBLEM MANY HAVE HAD ON THIS TYPE OF CAR. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10106102,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2004","dateComplaintFiled":"01/11/2005","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"MY 2000 FORD EXPEDITION CAUGHT ON FIRE WHILE SITTING IN OUR DRIVEWAY. THE SUV HAD BEEN PARKED FOR 5+ HOURS. OUR NEIGHBOR GOT UP TO USE THE RESTROOM AROUND 11:45 AND NOTICED FLAMES SHOOTING FROM OUR SUV. THE FIRE COMPLETLY DESTROYED OUR TRUCK. THE FIRE GOT SO HOT IT MELTED THE HOOD,FRONT TIRES AND THE FRONT CAB. OUR TRUCK WAS IN GOOD CONDITION NO MAJOR MECHANICAL PROBLEMS. HOW DOES A TRUCK BURSTT INTO FLAMES WHILE PARKED IN THE DRIVEWAY?*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105951,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2004","dateComplaintFiled":"01/07/2005","vin":"1FAFP66LXYK","components":"STRUCTURE,EQUIPMENT","summary":"WE OWN A 2000 FORD CONTOUR SE. THE TOP OF THE DASHBOARD NEAR THE WINDSHIELD SEPARATED AND CURLED UP, CAUSING POOR VISIBILITY. I HAVE CHECK FOR A RECALL OR REPORTED OTHER PROBLEMS AN FOUND ONLY A HANDFUL OF COMPLIANTS. WE BELIEVE THIS TO BE A MANUFACTURER'S DEFECT. VISUALLY THE GLUE USED TO SECURE THE DASHBOARD FAILED. WHAT IS OUR NEXT STEP TO FIX THIS PROBLEM? *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"FORD","productModel":"AIR BAG SWITCH","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105891,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2004","dateComplaintFiled":"01/06/2005","vin":"2FMDA5341YB","components":"POWER TRAIN","summary":"JUST RECENTLY I HAD TO HAVE THE AUTOMATIC TRANSMISSION REBUILT & A NEW PLANETARY GEAR INSTALLED. THERE WAS NO WARNING - THE VAN JUST SIMPLY STOPPED IN THE MIDDLE OF AN INTERSECTION. REVERSE WAS THE ONLY GEAR THAT WOULD WORK. IF YOU KNOW HOW I CAN NOTIFY FORD ABOUT PLEASE ADVISE SINCE I PURCHASED THE VEHICLE USED BUT IT HAS LESS THAN 75,000 MILES ON IT. AT THE TIME THE TRANSMISSION FAILED, THE MILEAGE WAS 72901. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10104349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2003","dateComplaintFiled":"12/22/2004","vin":"1FAFP68G2YK","components":"STRUCTURE","summary":"DETAILS: THE VINYL COVERING ON THE DASHBOARD IS PEELING AWAY FROM THE UNDERLYING STRUCTURE. IT HAS, OVER A PERIOD OF ABOUT 5 MONTHS, PEELED BACK FAR ENOUGH THAT IT OBSTRUCTS THE VIEW OUT OF THE WINDSHIELD. THE WINDSHIELD DEFROST VENT TRIM NO LONGER FITS INTO PLACE. THE DEFROSTER NO LONGER WORKS PROPERLY, AS THE VINYL NOW OBSTRUCTS THE AIR FLOW. THE VINYL IS ALSO IN SUCH A POSITION AS TO POTENTIALLY IMPEDE THE FUNCTION OF THE PASSENGER-SIDE AIRBAG. THE EXTENDED WARRANTY DOES NOT COVER THE DASH, FORD WILL NOT COVER THE FULL COST OF THE REPLACEMENT ($1200). THE DASH ON A 4 YEAR CAR SHOULD NOT WARP SO BADLY IT LOOKS LIKE A PRINGLES CHIP. THIS IS A DESIGN FLAW WITH POTENTIAL SAFETY CONCERNS, AND SHOULD BE SUBJECT TO A RECALL. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10102960,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2004","dateComplaintFiled":"12/14/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THIS IS A 2000 FORD EXPEDITION. LAST YEAR THERE WAS A FIRE STRARTED BY A RELAY FAILURE IN THE ENGINE COMPARTMENT. THIS REPAIR WAS $2300.00, $435.00 WAS NOT COVERED BY THE EXTENDED WARRANTY WE PURCHASED. IN THE PAST MONTH I HAVE NOTICED PAINT FAILURE LEADING TO RUST ON THE ROOF, AND LAST FRIDAY THE ENGINE FAILED WHILE MY WIFE WAS DRIVING. CATASTROPHIC FAILURE. FORD SAYS WE NEED A NEW ENGINE WHICH WILL COST $5,500.00. THE ENGINE HAS 71,000 MILES ON IT THE EXTENDED WARRANTY RAN OUT AT 65,000. WHEN THE ENGINE FAILED, IT EFFECT THE BREAKING AND POWER STEERING. THIS IS A SERIOUS PROBLEM WITH THE VEHICLE AND FORD NEEDS TO RECALL THESE VEHICLES.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10102806,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2004","dateComplaintFiled":"12/12/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE CAR MAKES A HUMMING SOUND ALL THE TIME FROM THE INTAKE SYSTEM. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10097722,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2004","dateComplaintFiled":"11/17/2004","vin":"1FAHP3834YW","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE SURGED WHILE BEING PARKED IN THE GARAGE AND AGAIN IN A PARKING LOT. THE RPM GAUGE WENT BEYOND NORMAL RAMIFICATION. AFTER CONTACT WAS MADE WITH THE MANUFACTURER THEY AGREED TO INSPECT THE VEHICLE SINCE IT WAS A CONTINUOUS PROBLEM. *AK PROBLEM CAN NOT BE DETECTED. *TC","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10101061,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2004","dateComplaintFiled":"11/16/2004","vin":"1FAFP6633YK","components":"AIR BAGS","summary":"WHILE DRIVING 35 MPH FRONT AIR BAGS INADVERTENTLY DEPLOYED. VEHICLE WAS DRIVABLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10098892,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2004","dateComplaintFiled":"11/15/2004","vin":"","components":"VISIBILITY","summary":"DASHBOARD HAS COME UNGLUED, EFFECTING DRIVING VISABILITY AND PREVENTING THE WINDSHIELD DEFROSTER FROM DEFROSTING WINDSHIELD.NOTHING DONE TO CORRECT YET .APPEARS FORD DOES NOT WANT TO TAKE RESPOSIBILITY FOR THIS HAZZARDOUS DEFECT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10101377,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2004","dateComplaintFiled":"11/12/2004","vin":"1FAFP66L8YK","components":"STRUCTURE","summary":"THE DASH PANEL PAD CURLED UP CAUSING POOR VISIBILITY. *NM *TC","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10097004,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2004","dateComplaintFiled":"10/18/2004","vin":"3VWSC29MX1M","components":"STRUCTURE","summary":"THE DASHBOARD SEPARATED THE WINDSHIELD. THIS IS A DISTRACTION TO THE CONSUMERS VIEW. PLEASE PROVIDE MORE INFORMATION. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10096551,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2004","dateComplaintFiled":"10/12/2004","vin":"1FAFP66L7YK","components":"STRUCTURE","summary":"THE CONSUMER STATED THE DASHBOARD IS BEGINNING TO BUCKLE UP. AS A RESULT, THE DEFROSTER IS BLOCKED AND VISIBILITY IS IMPAIRED. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10092313,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2004","dateComplaintFiled":"09/15/2004","vin":"1FAFP6638YK","components":"FUEL SYSTEM, GASOLINE","summary":"THE CONSUMER NOTICED WHILE FILLING UP AT THE GAS STATION, WHEN HE RETURNED TO THE VEHICLE A FUEL ODOR WAS COMING INSIDE THE VENTS. GASOLINE WAS LEAKING FROM THE FILLER NECK ONTO THE GROUND. THE DRIVER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL TANK ASSEMBLY NEEDED REPLACEMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10092741,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2004","dateComplaintFiled":"09/13/2004","vin":"1FAFP66LXYK","components":"STRUCTURE","summary":"VEHICLE SAFETY DEFECT WITH 2000 FORD CONTOUR. *MR THE DEFECT INVOLVED THE SEPARATION OF THE TOP OF THE DASHBOARD AND UPWARD CURL OF THE SEPARATED PIECE. ONE OF THE RESULTS OF THE DEFECT WAS A DEFLECTION OF ALL AIR OUTPUT FROM THE DRIVER-SIDE WINDSHIELD DEFROSTER VENT AWAY FROM THE GLASS WINDSHIELD IN FRONT OF THE DRIVER. THE DEFROSTER/DEFOGGER UTILITY WAS INOPERATIVE ON THE DRIVERS SIDE. *SC *JB THE CONSUMER WAS ADVISED THAT FORD WAS UNWILLING TO ASSUME RESPONSIBILITY FOR SAFETY DEFECTS IN THE CONSUMERS VEHICLE. THE CONSUMER FILED A CIVIL SUIT AGAINST FORD MOTOR ON AUGUST 23 AFTER TRYING TO ATTEMPT DIALOGUE WITH THEM ON VEHICLE SAFETY DEFECTS OF THE CONSUMERS VEHICLE. *TC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10090810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2004","dateComplaintFiled":"09/11/2004","vin":"3FAFP66Z8YM","components":"ELECTRICAL SYSTEM","summary":"ON 09/09/2004 THE WIFE WAS DRIVING HOME IN OUR 2000 FORD CONTOUR 2.0 LITER WHEN THE AC AND RADIO SHUT OFF, THE SPEEDOMETER QUIT WORKING AND ELECTRIC WINDOWS OPERATED SLOW. SHE MADE IT TO THE DRIVEWAY WHEN THE CAR SHUT ITSELF OFF. IT WOULD NOT RESTART UNTIL IT SET FOR A FEW HOURS. NEXT MORNING SHE MADE ALL BUT 100 FEET OF 1 MILE TO A LOCAL GARAGE, WHO SAID ALT IS PUTTING OUT 12 VOLTS WHEN IT SHOULD BE AT 14, BUT ALT MAY BE OK. THE IDIOT LIGHTS IN THE DASH WILL NOT LIGHT UP WHILE STARTING THE CAR. GARAGE THINKS A SHORT TO THE IDIOT DASH LIGHTS IS WHERE THE MISSING 2 VOLTS IS GOING, BUT THEIR NOT SURE. THEY NEVER SEEN THIS PROBLEM BEFORE. ALL FUSES AND CONNECTIONS SEEM OK. GARAGE CHARGED UP BATTERY TO DRIVE 1 MILE BACK HOME. ELECTRIC SHOP WILL LOOK AT IT MONDAY. ELECTRIC SHOP SAID THERE HAS BEEN PROBLEMS OF CONNECTIONS IN BACK OF THE FUSE BOX BURNING OPEN. I LOOKED; NO BURNT CONNECTIONS, AND METER SAID ALT CONNECTIONS ARE GOOD. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10083345,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2004","dateComplaintFiled":"08/31/2004","vin":"1FAFP66L6YK","components":"STRUCTURE","summary":"WHILE DRIVING,THE DASHBOARD PANEL FAILED TO STAY IN PLACE. THE CONSUMER NOTICED WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL WOULD MOVE FROM SIDE TO SIDE ON ITS OWN. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE COMPONENTS UNDER THE DASHBOARD NEEDED REPLACING. *JB FORD PROGRAM 01B78-52, INSTRUMENT PANEL WARPAGE REPAIR, AFFECTED VEHICLES: ALL 1999-2000 MODEL YEAR CONTOUR'S AND MYSTIQUE'S. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10090154,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2004","dateComplaintFiled":"08/31/2004","vin":"1FAFP66L6YK","components":"STRUCTURE","summary":"WHILE DRIVING DASHBOARD UNEXPECTEDLY BECOME UNATTACHED FROM THE CONSOLE. THIS CAUSED POOR VISIBILITY TO THE DRIVER. THE DASHBOARD UNRAVELED ON ITS OWN. CONSUMER DROVE THE VEHICLE TO THE DEALER, AND MECHANIC INFORMED CONSUMER THAT THIS VEHICLE WAS NOT ON RECALL, AND THE WARRANTY WAS VALID. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10088768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2003","dateComplaintFiled":"08/29/2004","vin":"1FAFP66L6YK","components":"STRUCTURE","summary":"2002 FORD CONTOUR, DASHBOARD STARTED PEELING UP. IT GETS WORSE EVERY MONTH. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10087752,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2004","dateComplaintFiled":"08/12/2004","vin":"1FAFP6634YK","components":"STRUCTURE","summary":"THE DASHBOARD WAS PEELING AND IT WAS ROLLING INTO THE WINDSHIELD COVERING UP THE VEHICLE IDENTIFICATION NUMBER. A SERVICE BULLETIN WAS DISCOVERED AND THE MANUFACTURE WAS NOTIFIED AND THEY DENIED THE CLAIM AT THE TIME OF THE BULLETIN. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10086190,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2004","dateComplaintFiled":"08/04/2004","vin":"3FAFP3134YR","components":"ELECTRICAL SYSTEM","summary":"MY FORD FOCUS IGNITION LOCKED UP ON MY CAR AND I HAD TO HAVE MY CAR TOWED TO FORD WEST DEALERSHIP AND WAS CHARGED $40.00 FOR TOWING. I THEN HAD TO PAY $398.00 TO HAVE MY IGNITION REPAIRED WHICH SEEMS TO BE A COMMON DEFECT WITH FORD FOCUS. I SAW ON THE INTERNET WHERE THIS IS A COMMON PROBLEM WITH THE FORD FOCUS. I FEEL THAT I SHOULD BE REIMBURSE BECAUSE IT'S NOT MY FAULT THAT THIS A DEFECT PROBLEM WITH FORD. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10084053,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2004","dateComplaintFiled":"08/02/2004","vin":"","components":"STRUCTURE","summary":"CONSUMER NOTICED THAT THE DASHBOARD WAS CURLING AND LIFTING UP FROM THE FRAME. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DASHBOARD NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10083105,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2003","dateComplaintFiled":"08/01/2004","vin":"1FAFP6630YK","components":"FUEL SYSTEM, GASOLINE","summary":"FOR THE PAST YEAR I HAVE NOT BEEN ABLE TO DRIVE MY 2000 FORD CONTOUR SE WHEN THE GAS TANK GETS BELOW 1/2 TANK. I T BEGINS SPUTTERING AND STALLING BELOW THAT. IT DIES OUT ENTIRE.LY AT 1/4 TANK. I THOUGHT IT WAS WATER IN THE FUEL AT FIRST. AND KEPT MY TANK FILLED AND UTILIZED A \"HEET\" TYPE PRODUCT. IT BEGAME APPEARANT DURING THE SPRING AND SUMMER THAT THE ISSUE WAS NOT WATER ICING UP IN THE FUEL.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10082825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2004","dateComplaintFiled":"07/28/2004","vin":"1FAFP66LXYK","components":"VISIBILITY","summary":"TOP OF FRONT DASHBOARD HAS DELAMINATED AND CURLED UP TO THE WINDSHIELD, PREVENTING DEFROSTER AIR FLOW FROM OPERATING. PROBLEM BECAME EVIDENT IN FEB-MAR '04. FORD MOTOR CONTENDS THIS IS A CUSTOMER SATISFACTION ISSUE, AND NOT A SAFETY CONCERN. WILL NOT ASSIST IN $1400 COST TO REPAIR DEFECT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10082675,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2004","dateComplaintFiled":"07/26/2004","vin":"1FAFP68G4YK","components":"VISIBILITY,AIR BAGS,STRUCTURE","summary":"THE VINYL COVERING ON THE DASHBOARD IS PEELING AWAY FROM THE UNDERLYING STRUCTURE. IT HAS, OVER A PERIOD OF ABOUT 5 MONTHS, PEELED BACK FAR ENOUGH THAT IT OBSTRUCTS THE VIEW OUT OF THE WINDSHIELD. THE WINDSHIELD DEFROST VENT TRIM NO LONGER FITS INTO PLACE. THE DEFROSTER NO LONGER WORKS PROPERLY, AS THE VINYL NOW OBSTRUCTS THE AIR FLOW. THE VINYL IS ALSO IN SUCH A POSITION AS TO POTENTIALLY IMPEDE THE FUNCTON OF THE PASSENGER-SIDE AIRBAG. FORD HAS ISSUED A COUPLE OF 'CAMPAIGNS', AS THEY CALL IT, BUT BOTH HAVE EXPIRED. MY DASH WAS NOT WARPED DURING THE PERIOD OF THE CAMPAIGN, AND SO WAS NOT REPLACED AT THAT TIME. SINCE THE EXTENDED WARRANTY DOES NOT COVER THE DASH, FORD WILL NOT COVER THE FULL COST OF THE REPLACEMENT (~$1200). THE DASH ON A 3.5 YEAR CAR SHOULD NOT WARP SO BADLY IT LOOKS LIKE A PRINGLES CHIP. THIS IS A DESIGN FLAW WITH POTENTIAL SAFETY CONCERNS, AND SHOULD BE SUBJECT TO A RECALL.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10075590,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2004","dateComplaintFiled":"07/19/2004","vin":"3FAFP6632YM","components":"STRUCTURE","summary":"WHILE DRIVING, THE DASHBOARD UNEXPECTEDLY BECAME SEPARATED FROM THE FRAME OF THE VEHICLE. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS NOT ON RECALL. *AK *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10081321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2004","dateComplaintFiled":"07/19/2004","vin":"1FAFP6632YK","components":"SERVICE BRAKES, HYDRAULIC","summary":"I WAS DRIVING IN THE EVENING RETURNING HOME-I BRAKED FOR THE RED LIGHT AND HEARD METAL ON METAL ON THE PASSENGER SIDE OF MY VEHICLE AND JERKED TO A STOP-I HAD TO HAVE EMERGENCY REPAIRS DONE-FAILURE OF THE CALIPERS, ROGER AND LASER ONLY ON THE PASSENGER SIDE OF THE CAR. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10081977,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2004","dateComplaintFiled":"07/14/2004","vin":"","components":"STRUCTURE","summary":"CONSUMER STATED THAT THE DASHBOARD IS PEELING AND THE HEAT/AIR DOES NOT CIRCULATE PROPERLY. IT IS BEGINNING TO COVER THE VENTS, AND THE WINDSHIELD CANNOT BE CLEARED. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THEY HAVE SEEN VEHICLES WORST THAN HIS. THE MANUFACTURER INDICATED THAT THIS WAS A COSMETIC PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10081090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2004","dateComplaintFiled":"07/14/2004","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"CAR HESITATES, SPUTTERS AND STALLS. AFTER TOWED STARTS WITH NO PROBLEM. ALSO,HAPPENED SEVERAL TIMES LAST SUMMER. SEEMS TO OCCUR WHEN OUTSIDE TEMPATURES ARE HOT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10080802,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2003","dateComplaintFiled":"07/11/2004","vin":"","components":"ELECTRICAL SYSTEM","summary":"I PURCHASED MY VEHICLE AT 88,000 MILES FROM THE FEDERAL GOVERNMENT AT AN AUCTION. THE FED GOV. IS REQUIRED TO MEET MANUFACTURER STANDARDS ON MAINTENANCE. HOWEVER, THE VEHICLE HAS HAD MAJOR ELECTRICAL PROBLEMS WHICH NUMEROUS MECHANICS CAN NOT FIX. THERE IS A VOLTAGE DRAIN, WHICH MAKES FUSES BLOW. THE CRUISE CONTROL, BLINKERS, AND AC DON'T WORK, AND IT IS IMPOSSIBLE TO SHIFT OUT OF PARK WITHOUT USING A MANUAL OVERRIDE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10078570,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2003","dateComplaintFiled":"06/21/2004","vin":"1FAFP66L1YK","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM","summary":"Y FUEL PUMP FAILED ON MAY 21, 2003. CAR TOWED TO A DEALERSHIP (MILEAGE 41,711). MANUFACTURER WOULD NOT COVER UNDER WARRANTY, TOTAL COST TO CONSUMER FOR REPAIR: $463.80. DEALERSHIP THAT COMPLETED REPAIRS ADVISED THAT FUEL FILTER ALSO HAD TO BE REPLACED OR WARRANTY ON NEW FUEL PUMP WOULD BE VOIDED. THIS WAS THE SECOND FUEL PUMP TO FAIL. ORIGINAL FUEL PUMP FAILED ON JUNE 6, 2001 (MILEAGE:8,884). MANUFACTURER COVERED UNDER WARRANTY. DEALERSHIP DID NOT INSTALL NEW FUEL FILTER. MARCH 28, 2003 ALTERNATOR FAILED (MILEAGE: 38,307). MANUFACTURER WOULD NOT COVER UNDER WARRANTY. COST TO CONSUMER FOR REPAIR: $377.36. (ON OR ABOUT JANUARY 31, 2003 (MILEAGE 35,290) CONSUMER HAD VEHICLE EXAMINED DUE TO BATTERY LIGHT HAVING COME ON FROM TIME TO TIME. FORD TSB 15830 ADVISES THAT THE LIGHTING OF THE BATTERY LAMP MAY INDICATE THAT THE VEHICLE IS IN FACT OPERATING PROPERLY. THIS SERVICE BULLETIN MAY HAVE LEAD THE FORD SERVICE DEPARTMENT TO NOT CONSIDER THAT THERE WAS IN FACT A MORE COSTLY PROBLEM (I.E. ALTERNATOR FAILURE).)*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10072986,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2004","dateComplaintFiled":"05/22/2004","vin":"1FAFP6631YK","components":"SERVICE BRAKES, HYDRAULIC","summary":"EVERY TIME I TAKE MY CAR IN FOR MAINTENANCE THEY TELL ME THERE IS A LIST OF RECALLS ON IT SO I TOOK IT TO THE LOCAL DEALER AND WAS TOLD THERE WERE NONE BUT MY CAR HAS THE PROBLEMS THAT ARE LISTED ON THEIR RECALL,SO I CALL THE DEALER AND WAS TOLD THERE WERE RECALLS BUT THE TIME HAD LAPSED FOR ME TO GET IT FIX,I NEVER RECIEVED A RECALL NOTICE FROM THE DEALER AND BECAUSE I WAS NOT THE ORIGNAL OWNER AND THEY HAD NO SERVICE RECORDS ON THE CAR.BUT THEY SHOULD STILL HAVE TO FIX THE RECALLS FOR SAFETY REASONS.I HAVE ALREADY PAID TO HAVE BRAKES AND BURNT VALVES IN A MOTOR THAT IS 4 YEARS OLD AND HAS ONLY 67,000 MILES. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10072716,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2004","dateComplaintFiled":"05/17/2004","vin":"1FAFP6638YK","components":"FUEL SYSTEM, GASOLINE","summary":"DASH IS WARPING, RECEIVED RECALL BUT AT THE TIME IT WAS NOT WARPING SO I DIDNT FEEL IT NEEDED REPLACING. ALSO FUEL PUMP HAD TO PE REPLACED AT 70,000 MILE. DEALER CHARGE $800. WHICH IS UNBELIEVEABLE FOR A VEHICLE IN THE PRICE RANGE. DEALER SOLD ME AN AFTERMARKET EXTENDED WARRANTY WHEN I PURCHASED THIS VEHICLE IN 2001. THEY DIDNT INFORM ME IT WAS NOT A FORD WARRANTY. WHEN I TRIED TO FILE A CLAIM I WAS INFORMED THEY WERE IN BANKRUPCY AND WOULD NOT PAY. THIS WILL BE THE LAST FORD I WILL OWN. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10066743,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2004","dateComplaintFiled":"04/27/2004","vin":"3FAFP6639YM","components":"STRUCTURE","summary":"LTR FROM DOUG HOLT (GA) RE DEFECTIVE DASHBOARD IN HIS 2000 FORD CONTOUR, DASHBOARD HAS CURLED UPWARDS 2 INCHES IN FRONT OF THE WINDSHIELD OBSTRUCTING WIFE'S VIEW WHEN DRIVING CAR, REPLY ATTN SHANNON BOWEN/TOCCOA DIST. OFC. DOT/I/#2004-511. *PH THIS OCCURRED DURING THE SUMMER HEAT. FORD WAS AWARE OF THE PROBLEM AND HAD A REPAIR PROGRAM WHICH ENDED THE MONTH THE CONSUMER PURCHASED THE VEHICLE. THE PROBLEM WAS CLASSIFIED AS A NON-RECALL ISSUE AND WOULD POSSIBLY DENY THE CONSUMER FOR REPAIRS. *SC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10067864,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2004","dateComplaintFiled":"04/26/2004","vin":"1FAFP66L6YK","components":"FUEL SYSTEM, GASOLINE","summary":"WHEN VEHICLE GETS TO ABOUT 1/4 TANK OF GAS IT STARTS HESITATING USUALLY WHEN I AM ON THE ON RAMP TO THE INTERSTATE... NOT GOOD MERGING INTO TRAFFIC GOING 80MPH AND YOUR ONLY GOING 40. I AM TOLD I NEED TO REPLACE FUEL PUMP HOWEVER THIS FUEL PUMP ALONE FROM FORD IS $314 FOR PART ONLY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10068701,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/22/2004","vin":"","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM","summary":"WHILE TRAVELING 70 MPH DASH INDICATOR LIGHT CAME ON. VEHICLE SLOWED DOWN AND THEN STALLED. THIS PROBLEM OCCURRED SEVERAL TIMES. A TECHNICIAN TRACED THE PROBLEM TO THE FUEL TANK. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10064128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2004","dateComplaintFiled":"03/29/2004","vin":"1FAFP66L6YK","components":"STRUCTURE","summary":"2000 FORD CONTOUR-SERVICE BULLETIN 01B78 WAS ISSUED FOR WARPED DASHBOARD. THE WARPING OCCURS NEAR THE WINDSHIELD AND VENTS FOR THE DEFROSTER. THE WARPED DASHBOARD OBSCURES THE DRIVER'S VIEW. IN ADDITION, THE DEFROSTER DOES NOT WORK PROPERLY. FORD HAS DISCONTINUED REPAIRS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10065055,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/17/2004","dateComplaintFiled":"03/26/2004","vin":"","components":"SEAT BELTS","summary":"WHILE DRIVING AT 45 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, DRIVER'S SEAT BELT BUCKLE RELEASED THE SEAT BELT. CONSUMER SUSTAINED HEAD INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10064880,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/25/2004","vin":"1FAFP66L4YK","components":"FUEL SYSTEM, GASOLINE","summary":"WHEN THE FUEL PUMP MALFUNCTIONED AND CAUSED THE VEHICLE TO STALL WHILE DRIVING ON THE HIGHWAY. THE FUEL PUMP HAS BEEN REPLACED THREE TIMES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10063651,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2004","dateComplaintFiled":"03/22/2004","vin":"1FAFP66L6YK","components":"FUEL SYSTEM, GASOLINE","summary":"STALLS FOR NO APPARENT REASON. IT APPEARS THAT WHEN FUEL GETS DOWN TO APPROX. 1/2 TANK, IT WILL STALL OUT AT ANY TIME. FILL TANK AND IT WILL BE OKAY. CHAPMAN FORD IN COLUMBIA PA. SAID IT WOULD COST ABOUT $500.00 TO FIX. I ASKED WHY AND THEY SAID THATS THE WAY FORD MADE IT. HE ALSO SAID THE FOCUS HAS THE SAME PROBLEM. EVEN THOUGH WE HAVE NOT HAD AN ACCIDENT, WE HAVE HAD CLOSE CALLS. VARIOUS INCIDENT DATES FOR PAST SIX MONTHS. EVEN IF ITS FIXED, THERE IS NO GUARANTEE HOW LONG IT WILL LAST. I THINK IT'S A LOUSY ANSWER. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10063447,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2003","dateComplaintFiled":"03/17/2004","vin":"1FAFP565XYA","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE SUDDENLY LURCHED FORWARD AT A RAPIDLY INCREASING RATE. *LA THE CONSUMER THEN SHUT OFF THE CRUISE CONTROL, PUMPED THE BRAKES AND THE PLACED HIS FEET ON THE BRAKES, ONLY TO DISCOVER THE SPEEDOMETER SOARING TO 95 MPH. THE CONSUMER PLACED THE GEAR INTO NEUTRAL AND THE N THE VEHICLE BEGAN TO SLOW DOWN. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DETERMINED THE THROTTLE CABLE WAS FRAYED, HOWEVER TWO WEEKS LATER THE INCIDENT HAPPENED AGAIN, ONLY THIS TIME IT WAS DETERMINED THAT SNOW WAS IN THE CARBURETOR. THE VEHICLE SURGED AGAIN FOR THE THIRD TIME. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10061255,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/03/2004","vin":"1FAFP663XYK","components":"STRUCTURE","summary":"PANEL NEAR THE FRONT WINDSHIELD WARPED IN TWO PLACES. *PH SINCE THE PANEL WAS WARPED, IT CAUSED THE HEAT VENT TO BECOME PARTIALLY BLOCKED AND SUBSEQUENTLY THE WINDOWS DID NOT DEFROST. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10058853,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2004","dateComplaintFiled":"02/24/2004","vin":"","components":"SUSPENSION","summary":"LEFT FRONT WHEEL MAKES NOISE OVER BUMPS. STEERING IS OFF BECAUSE OF IT AND IT FEELS LIKE IT IS GOING TO BREAK ANY SECOND. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10058729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2004","dateComplaintFiled":"02/23/2004","vin":"","components":"ELECTRICAL SYSTEM","summary":"THIS IS ERGENT!!! ON 2000-2001 FORD FOCUS MODELS HAVE A TERRIBLE FAULTY IGNITION. WHEN I INSERT MY KEY IN THE IGNITION IT DOES NOT TURN AND MY STEERING WHEEL IS LOCKED..I THINK THIS IS WORTHY ENOUGH TO BE A RECALL MANY PEOPLE ARE HAVING THIS PROBLEM WITH THE IGNITION. THERE HAVE BEEN DEATHS DUE TO THIS FAULTY IGNITIONS ON FORD FOCUS CARS..CAN SOMEONE PLEASE TAKE ACTION ON THIS PROBLEM MANY PEOPLE DON'T HAVE TRANSPORTATION BECAUSE OF THIS IGNITION FAILURE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10059492,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2003","dateComplaintFiled":"02/19/2004","vin":"1FAFP66L6YK","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE'S ENGINE BLEW UP. VEHICLE WAS 14 MILES OUT OF WARRANTY, HOWEVER THE VEHICLE WAS PURCHASED WITH 28 MILES ON IT. *LA *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10057145,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2002","dateComplaintFiled":"02/13/2004","vin":"1FAFP66L2YK","components":"STRUCTURE","summary":"DASH BOARD IS CURLING UP FROM WINDSHIELD AREA, DEFROSTER DOES NOT WORK AS WELL, GRILL IS DETACHED ALSO. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10068844,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2003","dateComplaintFiled":"01/15/2004","vin":"1FAFP66L2YK","components":"UNKNOWN OR OTHER","summary":"VEHICLE HAS DASHBOARD THAT IS WARPED UP TOWARDS THE WINDSHIELD AROUND THE DEFROST VENT. PROBLEM IS GETTING WORSE AND FORD WILL ONLY COVER 60% OF REPAIR (TOTAL COST $1000). THIS IS A KNOW MANUFACTURING DEFECT BY FORD HOWEVER, THEY CLAIM THE WARRANTY HAS EXPIRED THUS ONLY A GOODWILL OFFERING.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10053072,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2002","dateComplaintFiled":"01/13/2004","vin":"1FAFP6634YK","components":"UNKNOWN OR OTHER","summary":"THE DASHBOARD IS LIFTING UP AND YOU CAN SEE WHERE THE GLUE WAS HOLDING IT IN PLACE AND NOW IT IS GETTING WORSE AND WHEN WE CONTACTED FORD DEALERSHIP THEY SAID THEY WILL FIX IT AT A COST TO ME THAT THERE IS NO RECALL ON THIS EVEN AS BAD AS IT HAS BECOME SINCE WINTER HAS COME AND THE HEATER IS BEING USED NOW. IT STARTED TO GET BAD WHEN THE AIR CONDITIONER WAS ON. I ALSO HAD THE BACK WINDOW FROSTED UP WHEN IT GOT COLD OUT AND ALL WINDOWS WERE SHUT AT THE TIME, CAUSE THE CAR WAS JUST SITTING IN THE DRIVE OVERNIGHT.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10048433,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2003","dateComplaintFiled":"11/20/2003","vin":"PLEASE PROV","components":"STRUCTURE","summary":"THE DASH BOARD OF THE VEHICLE IS CURLING UP AND AWAY FROM THE FRAME STRUCTURE SUPPORTING IT. THE DEALER INFORMED THE CONSUMER THAT THERE IS NOTHING THAT CAN BE DONE. THE MANUFACTURER HAS BEEN INFORMED OF THE PROBLEM. *PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10046913,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/15/2003","dateComplaintFiled":"11/14/2003","vin":"1FAFP66L0YK","components":"AIR BAGS,SEAT BELTS,SEATS","summary":"2000 FORD CONTOUR SE SPORT AUTOMATIC, 64,200 MILES. MY PREGNANT WIFE AND I WERE REAR ENDED BY A MAN IN A FORD CARGO VAN DOING ABOUT 40 MPH, NOT PAYING ATTENTION. CONDITIONS WERE SUNNY AND WARM, ABOUT 1:15 PM. I WAS THE DRIVER AND WAS AT A COMPLETE STOP, WAITING FOR A FORD TAURUS IN FRONT OF ME TO TURN LEFT ONTO A SIDE STREET. DURING THE COLLISION THE FRONT DRIVER AND PASSENGER SEATS BROKE INTO A RECLINED POSITION (WE BOTH ENDED UP LOOKING AT THE ROOF BECAUSE OF THE SEAT POSITION) WHICH WOULD HAVE CRUSHED THE LEGS OF REAR SEAT PASSENGERS. THE FRONT PASSENGER SEAT BELT BECAME UNBUCKLED AS WELL. I WAS PUSHED INTO THE TAURUS BUT THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS A TOTAL LOSS. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10047937,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/13/2003","vin":"3FAFP6633YM","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING IN RUSH HOUR TRAFFIC VEHICLE STALLED. DEALER HAD DIFFICULTY IN DIAGNOSING THE PROBLEM, AND CONTACTED THE MANUFACTURER FOR ANY RECOMMENDATIONS. THE MANUFACTURER INDICATED THAT VEHICLE STALLED DUE TO A MALFUNCTION IN THE WIRING HARNESS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10044869,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2003","dateComplaintFiled":"10/28/2003","vin":"","components":"STRUCTURE","summary":"WHEN VEHICLE WAS PARKED CONSUMER NOTICED THAT DASHBOARD WAS WARPED, AND SEPARATED FROM PANEL. WILL BE TAKING VEHICLE TO DEALERSHIP TO HAVE MECHANIC CHECK THE INTERIOR.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10043624,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2002","dateComplaintFiled":"10/27/2003","vin":"1FAFP66L2YK","components":"STRUCTURE","summary":"I,TOO, HAVE THE DASHBOARD PEELING ISSUE. I DID RECEIVE A LETTER, BUT AT THE TIME THERE WAS NO PROBLEM. 2 MONTHS AFTER THE EXPIRATION DATE, MY DASHBOARD WAS WARPING. I CONTACTED FORD AND THEY SAID IT WAS TOO LATE.THE CAR IS A 2000 AND THIS DEFECT WAS OCCURRING 2 YEARS LATER. I CERTAINLY BELIEVE FORD SHOULD FIX THIS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10044340,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/20/2003","vin":"1FAFP66L9YK","components":"STRUCTURE","summary":"DEALERSHIP WILL NOT HONOR THE RECALL TO REPLACE THE DASH BOARD. DEALER SAID THAT THIS RECALL WAS VOLUNTARY, AND THE TIME LIMIT WARRANTY HAD EXPIRED. HOWEVER, OWNER WAS NOT NOTIFIED IN A TIMELY MANNER. DEALER SAID SORRY, TOO BAD. FORD INDICATED THAT IT WILL NOT PAY FOR WHAT NEEDED TO BE DONE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10041608,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2003","dateComplaintFiled":"10/10/2003","vin":"1FAFP3433YW","components":"FUEL SYSTEM, OTHER","summary":"CAR STALLS, OR HAS SUDDEN LOSS OF POWER WHEN FUEL DROPS BELOW 1/4 TANK. ALMOST HIT BY A SEMI TODAY. *LA","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10038118,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/01/2003","vin":"1FAFP66L4YK","components":"POWER TRAIN,STRUCTURE","summary":"DASHBOARD WARPED AND SEPARATED FROM THE BODY OF VEHICLE. THIS CAUSED THE DEFROSTER NOT TO WORK PROPERLY AND MADE IT DIFFICULT FOR THE DRIVER TO JUDGE THE DISTANCE OF THE VEHICLE IN FRONT OF HIS VEHICLE. THE TRANSMISSION ALSO EXPERIENCED DELAYED SHIFTING. *AK *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10041008,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2003","dateComplaintFiled":"10/01/2003","vin":"3FAFP6630YM","components":"FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM","summary":"I HAVE A FORD CONTOUR 2000. I BOUGHT IT TWO YEARS AGO, AND IT HAS BEEN IN AND OUT OF FORD REPAIR SHOP SINCE I HAVE IT. HAD TROUBLE WITH FUSE IN DRIVER DOOR-FUSE BURNED AND SHIFT WAS HARD TO PUT INTO GEAR;CRUISE,BLINKERS,AC AND HEAT DID NOT WORK.AND FOR A YEAR NOW,IT IS STALLING. DEALER HAS REPLACED WIRE HARNESS FROM WIRES TO GAS TANK. WORKED WITHOUT STALLING FOR FEW MONTHS,NOW IS STALLING AGAIN. DOES NOT STALL WITH DEALER-DEALER CANNOT FIND CAUSE. ALSO, DASHBOARD HAS WARPED AND DEFROSTER GRILL HAS POPPED UP.AS OF TODAY, DEFROSTER STILL WORKS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10040785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2002","dateComplaintFiled":"09/26/2003","vin":"3FAFP6634YM","components":"SUSPENSION","summary":"WHILE DRIVING AT ANY SPEED THERE WAS A LOUD NOISE COMING FROM THE DRIVER'S SIDE REAR WHEEL. VEHICLE WAS TAKEN TO THE DEALER, AND THE CONSUMER WAS INFORMED THAT WHEEL BEARING WAS DEFECTIVE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10040803,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2003","dateComplaintFiled":"09/26/2003","vin":"","components":"STRUCTURE","summary":"VENTS INSIDE OF THE DASHBOARD COMPARTMENT POPPED OUT WHILE DRIVING ON THE HIGHWAY. THE PANEL FELL OUT ONTO THE FLOOR. DEALER WAS AWARE OF THE PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10040649,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/25/2003","vin":"1FAFP6631YK","components":"STRUCTURE","summary":"THE DASHBOARD PEELED BACK AND CAUSED POOR VISIBILITY WHILE DRIVING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10034291,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2003","dateComplaintFiled":"09/23/2003","vin":"1FAFP6639YK","components":"STRUCTURE","summary":"THE DASHBOARD SEPARATED FROM THE STRUCTURE AND LIFTED UPWARDS. DRIVER WAS UNABLE TO SEE CLEARLY THROUGH THE WINDSHIELD. OBSTRUCTION CAUSED POOR VISIBILITY . CAUSE OF THE SEPARATION WAS UNDETERMINED. *AK HEAT MAY HAVE CAUSED THE SEPARATION. *SCC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10040285,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2003","dateComplaintFiled":"09/22/2003","vin":"","components":"ELECTRICAL SYSTEM","summary":"MOLDED DASHBOARD WAS SHRINKING AND LIFTING OFF OF THE FRAME . CONSUMER WAS AFRAID THAT AIR BAGS WOULD DEPLOY PREMATURELY IF THE SHRINKING PERSISTED. MANUFACTURER HAD NOT BEEN NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10039060,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2003","dateComplaintFiled":"09/17/2003","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"BOUGHT A 2000 FORD CONTOUR TWO YEARS AGO AND HAVE HAD CONTINUAL FUEL SYSTEM PROBLEMS. THIS VEHICLE WILL RUN FINE FOR AWHILE...SOMETIMES DAYS OR WEEKS....THEN JUST SUDDENLY WITHOUT ANY WARNING STALL IN THE MIDDLE OF INTERSTATE OR HIGHWAY LIKE IT IS NOT GETTING FUEL. TWO FUEL PUMPS HAVE BEEN REPLACED IN THE LAST TWO YEARS TO NO AVAIL AND THEY GO OUT IN A LITTLE OVER A YEAR. THE MECHANICS I HAVE TAKEN THIS CART TO ARE PUZZLED AND DON'T NO WHAT THE PROBLEM IS...I PAY TOP HAVE IT FIXED...THEY THINK THEY HAVE IT FIXED AND IT WILL RUN OK FOR A WEEK OR TWO THEN STALL IN THE MIDDLE OF THE ROAD AGAIN. THE CAR HAS BEEN PARKED A YEAR AND A HALF OF THE TWO YEARS I HAVE BEEN PAYING ON IT. WE HAVE HAD NEAR ACCIDENTS BECAUSE OF THIS PROBLEM ON SEVERAL OCCASIONS. CURRENTLY WE TAKE THE CAR NO MORE THAN A MILE FROM THE HOUSE WHEN IT IS RUNNING.*JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033911,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2003","dateComplaintFiled":"09/12/2003","vin":"1FAFP663XYK","components":"STRUCTURE","summary":"THE VEHICLE WAS SERVICED UNDER THE TSB 10001899 INSTRUMENTAL PANEL WARPAGE REPAIR WARRANTY, BUT THE FAILURE HADN'T OCCURRED, SO THE PART WASN'T REPLACED. FAILURE OCCURRED, AND THE MANUFACTURER REFUSED TO HONOR THE WARRANTY BASED ON THE CAMPAIGN ENDING. *AK *SCC *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10034540,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2003","dateComplaintFiled":"08/25/2003","vin":"","components":"STRUCTURE","summary":"THE DASH IS LIFTING OFF WHERE WINDSHIELD AND DASH MEET, ACROSS THE LENGTH OF THE WINDSHIELD. CONSUMER WAS TOLD BY DEALER THERE WAS A CUSTOMER SATISFACTION PROGRAM BUT IT HAD EXPIRED IN AUGUST OF 2002.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10034038,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2003","dateComplaintFiled":"08/15/2003","vin":"1FAFP66L9YK","components":"STRUCTURE","summary":"ENTIRE DASHBOARD IS WARPING OUT OF SHAPE. ALTHOUGH VEHICLE IS KEPT IN AN AIR CONDITIONED GARAGE IT STILL SEEMS THAT THE DASHBOARD IS ASSAULTED BY THE HEAT OF THE SUN. WARPING IS CAUSING THE VENTS OF DASHBOARD TO BECOME MISALIGNED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10032850,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2003","dateComplaintFiled":"08/14/2003","vin":"1FAFP66L9YK","components":"VISIBILITY,AIR BAGS,STRUCTURE","summary":"2000 FORD CONTOUR, 4-DOOR SEDAN, VIN: [XXX] ------ ENTIRE DASHBOARD IS COMING UNGLUED/DISCONNECTED. IT IS RAISING UP IN FRONT OF THE WINDSHIELD, THIS IS STARTING TO OBSTRUCT THE DRIVER'S VIEW, THE DEFROST DEFLECTORS ARE NO LONGER OPERABLE TO DEFLECT THE AIR ONTO THE WINDSHIELD AND IT HAS COMPROMISED THE POSSIBLE OPERATION OF THE PASSENGER AIRBAG. FORD MOTOR COMPANY HAS ISSUED NUMEROUS RECALLS ABOUT THIS SERIOUS FORD CONTOUR PROBLEM. BUT, THE LOCAL FORD DEALERSHIP SAYS THAT THIS VEHICLE IS NOT ON THE RECALL LIST.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033873,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2003","dateComplaintFiled":"08/13/2003","vin":"1FAFP66L9YK","components":"VISIBILITY,STRUCTURE","summary":"CONSUMER STATES THAT DASHBOARD IS BUCKLING,CAUSING WINDSHIELD DEFROSTER VENTS TO MOVE OUT OF ALIGNMENT. CONSUMER CANNOT DEFROST FRONT WINDSHIELD WHEN NECESSARY. THIS RESULTS IN POOR OR NO VISIBILITY. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10025099,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2003","dateComplaintFiled":"07/24/2003","vin":"1FAFP6634YK","components":"FUEL SYSTEM, GASOLINE","summary":"THE CONSUMER STATED THAT THE VEHICLE STALLED INTERMITTENTLY WHILE DRIVING. THE DEALER DIAGNOSED THE PROBLEM AS A DEFECTIVE FUEL PUMP AND REPLACED IT. THE CONSUMER HAD TO PAY $534.16 FOR ALL REPAIRS AND FELLS THAT THEY SHOULD BE REIMBURSED FOR ALL THE TROUBLES. *NLM *CB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10027268,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/11/2003","vin":"1FAFP66LXYK","components":"ELECTRICAL SYSTEM","summary":"DASHBOARD IS COMING APART FROM FRAME. FORD TOLD THE CONSUMER IT WAS A RECALL. AFTER TWO TO THREE MONTHS PAST THERE WAS NO PART AVAILABLE FOR THE CONSUMERS VEHICLE. *MR *CB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10025607,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2003","dateComplaintFiled":"07/08/2003","vin":"","components":"STRUCTURE","summary":"MY FORD CONTOUR (2000) DASH IS BENDING UP WHERE THE DEFROSTER VENT IS. IT HAS WARPED AT LEAST AN INCH ABOVE NORMAL HEIGHT. THE FORD COMPANY REFUSES TO STAND BEHIND ITS VECHICLES AND FIX THE DASH. I HAVE RECEIVED HORRIBLE CUSTOMER SERVICE FROM THEM AND DECIDED TO NEVER BUY ANOTHER FORD.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10026605,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/29/2001","dateComplaintFiled":"07/02/2003","vin":"","components":"AIR BAGS","summary":"AIR BAG DID NOT INFLATE DURING CRASH. NEITHER OF THE VEHICLES AIR BAGS DEPLOYED UPON SEVERE FRONTAL IMPACT. AS A RESULT THE CONSUMER WAS INJURED. THE CONSUMER IS QUESTIONING THE AIR BAGS OF FORD VEHICLES, INCLUDING 2000, AND THOSE MANUFACTURED IN CANADA. *MR *CB *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10026213,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2003","dateComplaintFiled":"06/30/2003","vin":"","components":"STRUCTURE","summary":"CONSUMER NOTICED DASHBOARD FALLING DOWN. DEALER NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10024563,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2003","dateComplaintFiled":"06/20/2003","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"CONSUMER STATES THAT THE FUEL TANK IS NOW LEAKING GAS FROM VEHICLE. DEALER NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10023062,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2003","dateComplaintFiled":"06/14/2003","vin":"1FAFP66L1YK","components":"FUEL SYSTEM, GASOLINE","summary":"VEHICLE LEAKING FUEL FROM FUEL TANK PIPE GROMMET. TOOK THE CAR TO OTHER REPAIR FACILITY OTHER THAN DEALER, THIS REPAIR FACILITY INFORMED ME OF THE RECALL 00V350000. I THEN TOOK THE CAR TO THE FORD DEALERSHIP WHERE I HAD BOUGHT THE VEHICLE NEW. THEY INFORMED ME THAT THIS RECALL WAS NOT ISSUED FOR MY CAR. IS THERE ANY WAY TO CHECK FOR MYSELF IF THIS RECALL IS INDEED ON MY CAR? VIN # [XXX] FORD CONTOUR SE SPORT. I FEEL THE DEALER MAY BE MISHANDLING THE REPAIR. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10023064,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2000","dateComplaintFiled":"06/14/2003","vin":"1FAFP66L1YK","components":"FUEL SYSTEM, GASOLINE","summary":"THIS COMPLAINT IS TO REPLACE PREVIOUS COMPLAINT #10023062. I AM SORRY FOR THE INCONVENIENCE, I FEEL THAT I MAY HAVE LEFT OUT PERTINENT INFORMATION. MY VEHICLE WAS LEAKING FUEL FROM THE FUEL TANK PIPE GROMMET. I TOOK MY VEHICLE TO ANOTHER AUTO REPAIR SERVICE RATHER THAN THE DEALER WHERE I HAD BOUGHT IT. THIS AUTO REPAIR SERVICE INFORMED ME OF RECALL 00V350000. I THEN TOOK THE VEHICLE TO THE DEALER WHERE I BOUGHT THE VEHICLE FROM. I HAD TOLD THEM ABOUT THE RECALL THAT I HAD LEARNED ABOUT. THEY INFORMED ME THAT THIS RECALL WAS NOT FOR MY PARTICULAR VEHICLE. I UNDERSTAND THAT THE DEALERSHIP DOES NOT HAVE MY PARTICULAR VEHICLE ON RECALL FOR THIS PROBLEM. HOWEVER, IT SEEMS A BIG COINCIDENCE THAT SOME OTHER 2000 FORD CONTOUR VEHICLES DO AND I HAVE THE SAME PROBLEM, YET MY VEHICLE IS NOT ON THE RECALL LIST. MAYBE THERE ARE MORE THAT DO NEED TO BE RECALLED? I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR THE REPAIR WHEN IT MAY BE A MANUFACTURING PROBLEM. THEY HAVE ORDERED THE PART FOR THE CAR TO REPAIR IT AND WE WILL PAY THE BILL FOR REPAIR. BUT I WOULD LIKE TO HAVE THIS INVESTIGATED AND MAYBE WE CAN BE REIMBURSED FOR THE REPAIR IF IT IS FOUND THAT MY VEHICLE SHOULD HAVE BEEN ON THE RECALL LIST. I TRUST THE DEALER AND DO NOT WISH FOR THEM TO BE REPRIMANDED FOR THIS. I JUST WANT THIS TO BE INVESTIGATED SO OTHERS LIKE MYSELF TO GO THROUGH THE WONDERING AND SUSPICION. THANK YOU FOR YOUR ASSISTANCE AND PATIENCE. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10021468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2003","dateComplaintFiled":"06/12/2003","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"CAR STALLED WHILE DRIVING ON HIGHWAY 49. GLAD MY KIDS WERE NOT WITH ME. CAR HAS ONLY 60000 MI. TURNED OUT TO BE A BAD FUEL PUMP. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10021447,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2003","dateComplaintFiled":"06/11/2003","vin":"1FAFP6638YK","components":"EQUIPMENT,UNKNOWN OR OTHER","summary":"THE DASHBOARD BECAME DETACHED FROM THE CAR. FOUND OUT THAT THERE WAS A RECALL AFTER IT HAD EXPIRED. WE WERE NEVER NOTIFIED OF THE RECALL. THE CAR IS VERY HARD TO DRIVE BECAUSE THE DASHBOARD IS WARPED AND IS SO HIGH UP IT IS HARD TO SEE OVER. FORD IS A PIECE OF JUNK COMPANY AND WILL NOT DO ANYTHING ABOUT THIS. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. THEY ARE A TERRIBLE COMPANY AND WILL NOT DEAL WITH THE PROBLEMS OF THEIR CARS. GEE,,,,I WONDER WHY THEY STOPPED MAKING THE CONTOUR????? *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"FORD","productModel":"AIR BAG SWITCH","manufacturer":"Ford Motor Company"}]},{"odiNumber":10022707,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2003","dateComplaintFiled":"06/09/2003","vin":"","components":"EXTERIOR LIGHTING","summary":"BRAKE LIGHT PROBLEM. BRAKE LIGHTS DO NOT COME ON. CONSUMER TOOK IT TO A MECHANIC ,AND WAS TOLD THAT BULBS WER FINE, BUT SHE WILL HAVE TO BRING IT BACK IN BECAUSE MECHANIC MAY HAVE TO CHANGE THE SWITCH, AND IF THAT DOES NOT WORK, SHE MAY HAVE TO TAKE IT TO A FORD DEALER/MECHANIC. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10020773,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2003","dateComplaintFiled":"05/30/2003","vin":"1FAHP3839YW","components":"VEHICLE SPEED CONTROL","summary":"FUEL PUMP FAILED ON MY 2000 FORD FOCUS ZTS (@ 45,000 MILES) CAUSED STALLING WHILE DRIVING ON INTERSTATE. CURRENTLY (@ 47,000 MILES) RPM'S ARE ERRATIC AND VEHICLE STALLS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017888,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2003","dateComplaintFiled":"04/30/2003","vin":"1FAFP66L9YK","components":"STRUCTURE","summary":"THE DESIGN OF THE DASHBOARD MAY CAUSE THE AIR BAG NOT TO DEPLOY WHEN NEEDED. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017682,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/28/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE VEHICLE STALLED, AND LOST POWER. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10015782,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2003","dateComplaintFiled":"04/14/2003","vin":"","components":"VISIBILITY","summary":"THE DEFROSTER DID NOT CLEAN THE WINDSHIELD PROPERLY. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10015783,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/14/2003","vin":"","components":"STRUCTURE","summary":"THE DASH BOARD LIFTED UP. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10014562,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2001","dateComplaintFiled":"03/27/2003","vin":"1FAFP66L7YK","components":"FUEL SYSTEM, GASOLINE,STRUCTURE","summary":"THE FUEL PUMP WAS REPLACED TWICE. *JB ENGINE HESITATED, SURGED AND LOST POWER. FUEL PUMP ASSEMBLY HAD TO BE REPLACED TWICE WITHIN A 2 YEAR PERIOD. ALSO THE DASHBOARD STARTED TO LIFT. RECALL FOR DASHBOARD REPAIRS ALREADY EXPIRED. *TT","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10014564,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2003","dateComplaintFiled":"03/27/2003","vin":"1FAFP66L7YK","components":"STRUCTURE","summary":"THE DASH BOARD CAME APART. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10011982,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2003","dateComplaintFiled":"03/18/2003","vin":"1FAFP66L0YK","components":"AIR BAGS","summary":"WHILE DRIVING AT 50 MPH, THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CONCRETE BARRIER. NONE OF THE AIRBAGS DEPLOYED WHICH RESULTED IN THE DRIVER BEING CRITICALLY INJURED. *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10009616,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/17/2003","vin":"","components":"STRUCTURE","summary":"FORD RECALL 01B78 CONCERNING INSTRUMENT PANEL WARPAGE. *AK CYNTHIA MAYO CALLED 6/6/2003 TO REQUEST A QUESTIONNAIRE TO MAKE ADDITIONAL COMMENTS AND TO SEND COPIES OF DOCUMENTS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10011411,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2003","dateComplaintFiled":"03/11/2003","vin":"1FAFP663XYK","components":"STRUCTURE","summary":"THE DASH BOARD BECAME DETACHED FROM THE GRILL. *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10009168,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2003","dateComplaintFiled":"02/24/2003","vin":"PROVIDE","components":"UNKNOWN OR OTHER","summary":"THE DASHBOARD DETACHED FROM THE GRILL.*JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10007619,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2003","dateComplaintFiled":"02/16/2003","vin":"1FAFP66L8YK","components":"FUEL SYSTEM, GASOLINE","summary":"WHEN VEHICLE GETS TO 1/4 TANK OF GAS IT WILL NOT RUN. NEEDED TO REPLACE FUEL PUMP.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10003868,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2002","dateComplaintFiled":"01/15/2003","vin":"NOT AVAILAB","components":"ENGINE AND ENGINE COOLING,AIR BAGS","summary":"CONSUMER STATED THAT THE ENGINE STALLS WHEN VEHICLE IS GOING DOWNWARD. ALSO STATED THE HE HIT A DEER AND AIR BAG DIDN'T DEPLOY UPON COLLISION. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10002140,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2002","dateComplaintFiled":"01/06/2003","vin":"","components":"ELECTRICAL SYSTEM","summary":"CONSUMER STATED THAT THE IGNITION WOULD JUST LOCK UP FOR NO REASON AT ALL. PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":8024098,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2002","dateComplaintFiled":"12/10/2002","vin":"1FAFP66LXYK","components":"FUEL SYSTEM, OTHER","summary":"CONSUMER SAYS THE INSTRUMENT DASH PANEL HAS DETACHED. CONSUMER STATES THERES A RECALL 01 F 139 000, DEALER TOLD CONSUMER THAT THE RECALL LETTER HE HAD HAS EXPIRED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":770381,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2002","dateComplaintFiled":"12/03/2002","vin":"1FAFP66L0YK","components":"VEHICLE SPEED CONTROL","summary":"INSURED REPORTS CRUISE CONTROL WOULD NOT DISENGAGE, VEHICLE REPORTEDLY ACCELERATED, AND COULD NOT BE CONTROLLED. DRIVER LOST CONTROL AND STRUCK ANOTHER VEHICLE AND GUARD RAIL. DT","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8023463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2002","dateComplaintFiled":"11/29/2002","vin":"1FASP66L5YK","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE APPLYING HIS BRAKES,THE PEDAL IS VERY LOOSE TO THE FACT THAT THERE IS A LITTLE BRAKING POWER. PLEASE FILL IN ADDITIONAL INFORMATION DEALER. PH","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8023321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2002","dateComplaintFiled":"11/26/2002","vin":"1FAFP66334K","components":"STRUCTURE","summary":"VEHICLES' INSTRUMENTAL PANEL STARTED TO DELAMINATE. CONSUMER TOOK VEHICLE TO DEALERSHIP TO BE SERVICED, WHO INFORMED THEM AT THAT TIME THERE WAS A RECALL FOR THIS PART. CONSUMER WAS NEVER NOTIFIED, AND RECALL CAMPAIGN HAS EXPIRED. TS *TT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":769708,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2002","dateComplaintFiled":"11/14/2002","vin":"1FAFP68G7YK","components":"STRUCTURE","summary":"THE COMPONENT IS IN THE TRUNK. THE VALVE IS HELD BY TABS. IF A TAB COMES LOOSE OR IF THE VALVE POPS OFF, WATER MAY ENTER THE TRUNK COMPARTMENT, CAUSING THE CARPET AND INSULATION TO GET WET AND MOLD TO BUILD UP, REPLACEMENT OF COMPONENTS AND ITEMS STOWED IN TRUNK REQUIRED. DT","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8021860,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2002","dateComplaintFiled":"10/29/2002","vin":"PLEASE FILL","components":"SEAT BELTS","summary":"WHILE DRIVING THE VEHICLE HER DAUGHTER GOT THE REAR SEAT BELT TANGLE AROUND HER NECK AND STARTING TO TIGHT. PARAMEDIC ARRIVE TO CUT THE REAR SEAT BELT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8021129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2002","dateComplaintFiled":"10/18/2002","vin":"1SASP663XYK","components":"FUEL SYSTEM, GASOLINE","summary":"CONSUMER STATES THAT WHEN VEHICLE HAS A QUATER TANK OFF FUEL IT WILL CUT OFF AS IF THE TANK IS EMPTY. MR *JB *DT","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8021084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2002","dateComplaintFiled":"10/17/2002","vin":"1FAFP66L8YK","components":"UNKNOWN OR OTHER","summary":"MFR.# & NHTSA# 01-F-139-000/INSTRUMENT PANEL: THE CONSUMER STATES THAT THE DASH BOARD IS DETACHING FROM THE DEFROSTER GRILL. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED AND BOTH INFORMED THAT THE RECALL HAS ENDED IN AUGUST. *TS *SCC *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":768275,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2002","dateComplaintFiled":"10/09/2002","vin":"1FAFP66L3YK","components":"UNKNOWN OR OTHER","summary":"CUSTOMER SATISFACTION PROGRAM NUMBER 01B78. I CONTACTED WINNER FORD AND THEY TOLD ME THAT THE OFFER EXPIRED THE 31ST OF AUGUST. I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS TO BE REPAIRED . I TOLD THEM THAT I USE MY CAR 6 DAYS A WEEK AND COULD NOT GET IT INTO THE OFFICE BY THE CUT OFF DATE, I ALSO LET THEM KNOW I WOULD NEVER BUY ANOTHER FORD PRODUCT BECAUSE I WAS UNDER THE UNDERSTANDING THAT THE CUSTOMER IS ALWAYS RIGHT. THIS IS A SAFETY HAZZARD AND ALL I WOULD LIKE FOR THEM TO DO IS FIX IT. MR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":768233,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2002","dateComplaintFiled":"10/08/2002","vin":"1FAFP663XYK","components":"UNKNOWN OR OTHER","summary":"INSTRUMENT PANEL FOAM AND SKIN PEELED BACK BLOCKING PASSENGER SIDE AIR BAG DOOR. FORD HAD A CUSTOMER PROGRAM TO REPAIR UNTIL JUNE22, 2002. DEFECT DID NOT APPEAR UNTIL AFTER PROGRAM ENDED. CUSTOMER LETTER WAS NEVER PRESENTED TO OWNER AS LETTER WAS SENT BEFORE PURCHASE. FORD WILL NO LONGER COVER REPAIR.FORD HAS BEEN ADVISED THAT AIRBAG IS EFFECTED . LOCAL DEALER REPORTS 8 CURRENT OWNERS HAVE CONDITION AND ARE NOT COVERED BY FORD REPAIR. MR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8020116,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2002","dateComplaintFiled":"10/03/2002","vin":"PLEASE PROV","components":"STRUCTURE","summary":"CONSUMER STATES THAT THE DASHBOARD HAS DISCONNECT FROM THE WINDSHIELD CAUSING A GLARE AND IT IS CAUSING IT TO BE HARD FOR THE CONSUMER TO SEE WHILE DRIVING. DEALER NOTIFIED. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8017423,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2002","dateComplaintFiled":"08/28/2002","vin":"PLEASE FILL","components":"FUEL SYSTEM, GASOLINE","summary":"WHEN VEHICLE GET TO HALF A TANK OF GAS IT WILL STALL OUT. CONTACTED DEALER. FUEL PUMP HAD RUSTED ON INSIDE. HAD FUEL PUMP REPLACED 3 TIMES,BUT PROBLEM REOCCURRED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":766155,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2002","dateComplaintFiled":"08/24/2002","vin":"1FAFP6635YK","components":"EXTERIOR LIGHTING","summary":"TOP MOUNTED TAIL LIGHT FAILED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":765013,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2002","dateComplaintFiled":"07/31/2002","vin":"3FAFP6635YM","components":"AIR BAGS","summary":"NO SUMMARY LISATED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":764775,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2001","dateComplaintFiled":"07/26/2002","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"THIS VEHICLE STALLED TWICE. ONCE WHILE I WAS GOING 65 MPH ON THE INTERSTATE WITH MY INFANT DAUGHTER IN THE BACKSEAT WITH COAL TRUCKS BEARING DOWN ON ME. WHEN I RETRIEVED IT FROM THE DEALERSHIP THAT AFTERNOON, THEY TOLD ME THEY HAD CLEANED SEDIMENT OUT OF THE TANK. NOW A YEAR LATER, OUT OF WARRANTY, I HAVE HAD TO REPLACE THE FUEL PUMP FOR THE THIRD TIME, THE GAS TANK BECAUSE IT IS RUSTING AWAY FROM THE INSIDE AND THE FUEL FILTER BECAUSE OF THE DEBRIS. MY AFTERMARKET WARRANTY DID NOT COVER THIS REPAIR ($825.52), I CONTACTED FORD, AND THEY REFUSED TO TAKE RESPONSIBILITY. THIS WAS A FIRE AND DEATH WAITING TO HAPPEN. PLEASE CONTACT ME REGARDING THIS CLAIM.. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8014146,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2002","dateComplaintFiled":"07/17/2002","vin":"1FAFP6637YK","components":"UNKNOWN OR OTHER","summary":"NHTSA RECALL 01 F 139 000/INSTRUMENT PANEL: RECALL REPAIRS WERE A FAILURE, INSTRUMENT PANEL INSTALLED HAS STARTED TO WARP. REPAIRS WERE DONE AT PIERCE FORD MERCURY DEALER IN SHELBYVILLE, KY. PHONE # 502/633-4535.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8011332,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2002","dateComplaintFiled":"06/07/2002","vin":"PLEASE FILL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING VEHICLE DIED OUT/STALLED. TOOK VEHICLE TO DEALER. ENGINE FAILURE. DEALER REPLACED ENGINE.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8010970,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2002","dateComplaintFiled":"06/03/2002","vin":"1FAFP663XYK","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING AT 45MPH VEHICLE LOSS POWER AND CONSUMER WAS FORCED TO PULL OVER, THE VEHICLE SURGES WHEN STOPPED AND AT TIMES WHEN SHIFTING THE GEARS WILL JUMP, THE DEALER HAS BEEN UNABLE TO REMEDY THE PROBLEM. *AK *NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":762299,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/26/2002","vin":"1FAFP66L0YK","components":"VEHICLE SPEED CONTROL","summary":"CAR ACCELERATES WHEN SPEED CONTROL \"SET\" IS APPLIED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8008184,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2002","dateComplaintFiled":"04/22/2002","vin":"1FAFP68GXYK","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING RPMS ON THE VEHICLE WILL START TO RISE ON ITS OWN AND CONSUMER CAN NOT SHIFT VEHICLE WHEN THIS HAPPENS, WILL USUALLY HAPPEN WHEN THE TEMPERATURE IS OVER 80 DEGREES. CONTACTED DEALER. *AK THE DEALER WAS UNABLE TO CORRECT THE PROBLEM. *YH","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8008142,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2002","dateComplaintFiled":"04/19/2002","vin":"1FAFP66L5YK","components":"ELECTRICAL SYSTEM","summary":"CONSUMER STATES HIS AUTO WILL NOT RUN WHEN IT GETS HOT. HE HAS HAD IT TESTED AND IT IS SHOWING NOTHING IS WRONG WITH THE AUTO, HE HAS HAD IT TO TWO DIFFERENT DEALER. HE WAS TOLD THAT IT WAS SOME WIRING IN THE FUSE BOX THAT IS CAUSING THE PROBLEM. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8004621,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2002","dateComplaintFiled":"02/27/2002","vin":"1FAFP6631YK","components":"SEATS","summary":"WHILE STOPPING AT A RED LIGHT CONSUMER WAS REARENDED, AND SEAT BROKE OFF THE TRACK.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8003934,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2002","dateComplaintFiled":"02/12/2002","vin":"1FAFP6637YK","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING AT ANY SPEED VEHICLE STALLS WITHOUT WARNING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":9005210,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/11/2002","vin":"1FAFP6639YK","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"DEFECTIVE FUEL PUMP AND CHECK ENGINE LIGHT ON.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":758049,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/10/2002","vin":"3FAFP6635YM","components":"STRUCTURE","summary":"DOOR LOCKS 100% ELECTRONIC; MAY BE TRAPPED IN CAR IF POWER FAILS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8003237,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2002","dateComplaintFiled":"01/30/2002","vin":"1FAFP6630YK","components":"FUEL SYSTEM, GASOLINE","summary":"VEHICLE KEPT STALLING AT ANY SPEED. DEALER INSPECTED VEHICLE, AND DETERMINED THAT INTAKE MANIFOLD WAS CRACKED AND NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8001169,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2000","dateComplaintFiled":"12/28/2001","vin":"1FAFP66L7YA","components":"STRUCTURE","summary":"TWO REAR DOORS ON THE VEHCILE ARE NOT PROPERLY ASSEMBLED BECAUSE DUST AND DIRT ENTER VEHICLE THROUGH THOSE DOORS. ALSO, CONSUMER SAT IN BACK SEAT AND HAD TO COVER EYES. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8001171,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2000","dateComplaintFiled":"12/28/2001","vin":"1FAFP66L7YA","components":"EXTERIOR LIGHTING","summary":"WHILE TRAVELING AT 55 MPH ON THE HIGHWAY AT NIGHT HEADLIGHTS WITHOUT ANY PRIOR WARNING WENT OUT. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND DEALERSHIP PUT A HEADLIGHT SWITCH INTO VEHICLE, BUT PROBLEM STILL OCCURS.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":896118,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2001","dateComplaintFiled":"09/10/2001","vin":"","components":"VISIBILITY","summary":"VEHICLE HAS A BAD SMELL COMING FROM HEATER WHEN TURNING IT ON. DEALERSHIP IS AWARE OF PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":750695,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/18/2001","vin":"","components":"EXTERIOR LIGHTING","summary":"SINCE THE EARLY 1960'S , I HAVE BEEN VERY AWARE OF MANY FORD PRODUCTS THAT THE BRAKE/SYOP LIGHTS FAIL TO ACTIVATE WHEN THE VEHICLE S BRAKES ARE APPLIED TO STOP OR SLOW THE VEHICLE. I HAVE DRIVEN FOR A LIVING SINCE THE EARLY 60'S AND THE PROBLEM STILL EXISTS TODAY ON MANY FORD PRODUCTS THE SAME AS IT ALWAYS HAS. I HAVE PERSONALLY STOPPED AND TOLD MANY OF THOSE DRIVERS IN AN ATTEMPT TO PREVENT THEM FROM BEING REAR-ENDED DUE TO THE VEHICLE BEHIND THEM NOT BEING ALERTED TO THE FACT THAT THEY ARE SLOWING/STOPPING. AT ONE TIME I WAS TOLD THAT THE PROBLEM WAS THE BRAKE LIGHT SWITCH LOCATET UNDER THE DASH THAT WAS SUPPOSED TO ACTIVATE THE BRAKE LIGHTS WHEN THE BRAKE PEDAL WAS PUSHED. I DO NOT KNOW IF ANY CORRECTIONS WERE EVER MADE TO THAT PROBLEM BUT AS RECENTLY AS THIS WEEK I HAVE BEEN FOLLOWING A FORD THAT DID NOT HAVE WORKING BRAKE LIGHTS WHEN IT STOPPED IN FRONT OF ME. I AM RETIRED FROM THE BELL SYSTEM AND AS A REQUREMENT TO OPERATE A COMPANY MOTOR VEHICLE WE WERE GIVEN TRAINING ANNUALLY CALLED SMITH SYSTEM DEFENSIVE DRIVER TRAINING AND ALONG WITH ALL THE EXCELLENT SKILLS WE WERE TAUGHT WE WERE ALSO TOLD TO NOT FOLLOW A FORD WHENEVER POSSIBLE FOR THE OBVIOUS REASONS JUST STATED. IF I CAN BE OF ANY ADDITIONAL ASSISTANCE, PLEASE FEEL FREE TO CONTACT ME. THANKS FOR DOING WHAT YOU DO FOR OUR SAFETY. RON WOGULIS","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":750515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2001","dateComplaintFiled":"08/15/2001","vin":"1FAFP66Z9YK","components":"FUEL SYSTEM, OTHER","summary":"THIS VEHICLE IS A DUEL FUEL SYSTEM; NATURAL GAS AND GASOLINE. THIS VEHICLE HAS TWO MODES OF OPERATION CONTROLLED VIA A TOGGLE SWITCH: (1) SWITCH IN THE NG POSITION, WHICH OPERATES THE VEHICLE ON NG AND THEN AUTOMATICALLY SWITCHES TO GASOLINE AND (2)SWITCH IS IN THE GASOLINE POSITION, WHICH COMPLETELY BYPASSES THE NG FUEL ALTOGETHER. ON FRIDAY 8/10/01, A 95 DEGREE DAY, THE CAR WAS SET AT THE NG POSTION. AT AN INTERSECTION I WAS WAITING AT A STOP SIGN WITH THE INTENT ON MAKING A LEFT HAND TURN ACROSS TWO LANES OF A FOUR LANE ROAD. AS I PROCEEDED TO ACCELERATE THE VEHICLE IMMEDIATELY STALLED. THANKFULLY I HAD NOT ACTUALLY ENGAGED THE INTERSECTION. IF I HAD AN ONCOMING DUMP TRUCK WOULD HAVE HIT ME ON THE DRIVERS SIDE. I NOTED THAT THE NG FUEL LEVEL WAS AT ZERO (OR CLOSE TO IT) AND THE ENIGINE SHOULD HAVE SEAMLESSLY KICKED INTO GASOLINE FUEL RESERVE, WHICH WAS FULL. APPARENTLY THIS DID NOT HAPPEN AND RESULTED IN THE STALL. LATER IN THE DAY THIS OCCURRED AGAIN WHILE IN A PARKING LOT. I AM THANKFUL THAT I WAS NOT INJURED AS A RESULT OF THIS PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":750045,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2001","dateComplaintFiled":"08/08/2001","vin":"1FAFP66L8YK","components":"ELECTRICAL SYSTEM","summary":"WHILE SITTING AT A RED LIGHT TODAY MY 2000 SE STARTED MAKING NOISE - TURNED OUT TO BE THE STARTER RUNNING. TOOK THE KEY OUT AND THE STARTER CONTINUED CRANKING THE ENGINE. WAS ABLE TO DASH TO THE TRUNK, RETRIEVE PLIERS AND DISCONNECT THE BATTERY CABLES BEFORE THE CAR STARTED BURNING. THE WIRES IN THE ENGINE COMPARTMENT WERE SMOKING BY THIS TIME. TURNED OUT THAT THE MAIN POSITIVE CABLE HAD CHAFED THROUGH AGAINST THE STARTER SOLENOID WIRE A FEW INCHES AWAY FROM THE BATTERY TERMINAL. THIS IS RIGHT WHERE THE CABLE MAKES A 90 DEGREE BEND AROUND THE TOP OF THE BATTERY BOX. FOUND THE OTHER 2 RED WIRES OF THE TERMINAL ALSO SHOWING SIGNS OF INSULATION WEAR AT THE BEND. AFTER TEARING THE SOLENOID WIRE APART FROM THE MAIN CABLE AND TAPING EVERYTHING UP, I TRIMED THE TOP OF THE BATTERY BOX LOWER AND REPOSITIONED THE WIRING TO AVOID THE SAME THING HAPPENING AGAIN.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":750045,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2001","dateComplaintFiled":"08/08/2001","vin":"1FAFP66L8YK","components":"ELECTRICAL SYSTEM","summary":"WHILE SITTING AT A RED LIGHT TODAY MY 2000 SE STARTED MAKING NOISE - TURNED OUT TO BE THE STARTER RUNNING. TOOK THE KEY OUT AND THE STARTER CONTINUED CRANKING THE ENGINE. WAS ABLE TO DASH TO THE TRUNK, RETRIEVE PLIERS AND DISCONNECT THE BATTERY CABLES BEFORE THE CAR STARTED BURNING. THE WIRES IN THE ENGINE COMPARTMENT WERE SMOKING BY THIS TIME. TURNED OUT THAT THE MAIN POSITIVE CABLE HAD CHAFED THROUGH AGAINST THE STARTER SOLENOID WIRE A FEW INCHES AWAY FROM THE BATTERY TERMINAL. THIS IS RIGHT WHERE THE CABLE MAKES A 90 DEGREE BEND AROUND THE TOP OF THE BATTERY BOX. FOUND THE OTHER 2 RED WIRES OF THE TERMINAL ALSO SHOWING SIGNS OF INSULATION WEAR AT THE BEND. AFTER TEARING THE SOLENOID WIRE APART FROM THE MAIN CABLE AND TAPING EVERYTHING UP, I TRIMED THE TOP OF THE BATTERY BOX LOWER AND REPOSITIONED THE WIRING TO AVOID THE SAME THING HAPPENING AGAIN.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":748993,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2001","dateComplaintFiled":"07/23/2001","vin":"1FTYR10VXYP","components":"TIRES","summary":"NOTIFIED THE DEALER OF THE PROBLEM . THE FIRST PERSON NAMED TOM SAID THAT I HIT A CURB THE PERSON AT THE NEXT DEALER LOCATION SAID HE WOULD REPLACE THE TIRE AND THAT SOMETHING WAS PROBABLY WRONG INSIDE . THE SIDEWALL HAD A LARGE BUBBLE AND APPEAR AND IT GREW FROM THE THREAD TO THE RIM AT THE TIME THER WAS ONLY 9500 MILES ON THE TRUCK . THIS TRUCK IS DRIVEN BY VERY FEW PEOPLE . MY ESTIMATE OF MILEAGE PUT ON FROM OTHERS DRIVING THIS TRUCK IS AROUND 500 MILES THE REST ARE MINE. I DON'T FEEL THAT I SHOULD HAVE BEEN CHARGED FOR A TIRE THAT HAS 90% MORE WEAR LEFT . THERE IS A PROBLEM WITH WITH THE TIRE AND EVEN THOUGH THEY WORKED WITH ME A PROBLEM DOES EXIST AND THIS SHOULD BE LOOKED INTO . PLEASE CALL ME AND LET ME KNOW IF THERE IS ANYTHING ELSE I CAN HELP WITH. THANK YOU. *AK (DOT NUMBER: 038059 TIRESIZE: 22570R15)","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":9003179,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2001","dateComplaintFiled":"07/18/2001","vin":"1FMZU62X7YU","components":"TIRES","summary":"DRIVERS SIDE BACK TIRE BLEW OUT FRO NO APPARENT REASON, TRIED TO GET OFF THE ROAD, TO NO AVAIL DUE TO SPEED. ONCE REACHED 10MPH WAS ABLE TO GET OFF THE FREEWAY SAFELY.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":892871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/16/2001","vin":"PLEASE ADD","components":"SEATS","summary":"DRIVER'S SEAT STAYS LOOSE AND WILL ROCK BACK AND FORTH. CONSUMER HAS ASKED DEALER TO REPLACE SEAT, BUT DEALER WILL NOT REPLACE IT.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":747643,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2001","dateComplaintFiled":"07/01/2001","vin":"1FAFP66L0YK","components":"SEATS","summary":"REPLACEMENT SEAT TRACK STARTING TO FAIL, FEELING A \"ROCKING\" IN THE DRIVER SIDE SEAT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":890499,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2001","dateComplaintFiled":"06/15/2001","vin":"1FAFP66L4YK","components":"POWER TRAIN","summary":"INTERMITTENTLY VEHICLE WOULD NOT START OR WHEN IT DOES, IT IS UNABLE TO SHIFT OUT OF GEAR. ALSO, UNABLE TO REMOVE KEY FROM IGINITION SWITCH AFTER TURNING VEHICLE OFF. VEHICLE WAS TAKEN TO DEALER SHOP ON TWO OCCASIONS, AND INFORMED THAT THEY COULD NOT DUPLICATE PROBLEM. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":890503,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2001","dateComplaintFiled":"06/15/2001","vin":"1FAFP66L4VK","components":"SUSPENSION","summary":"REAR SUSPENSION SYSTEM WAS MAKING A LOUD SQUEAKING NOISE WHILE TRAVELING. VEHICLE WAS INSPECTED BY TWO DIFFERENT DEALERS, BOTH WERE ABLE TO LOCATE THE CAUSE, BUT UNABLE TO CORRECT THE PROBELM. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":745165,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2001","dateComplaintFiled":"05/10/2001","vin":"1FAFP68G2YK","components":"SEATS","summary":"DRIVER'S SEAT IS LOOSE, AFFECTING DRIVER CONTROL OF CAR. ADDITIONALLY, LOOSE SEAT ALSO PRESENTS SAFETY HAZARD IN EVENT OF A CRASH. TWO DEALERS ACKNOWLEDGE PROBLEM BUT BOTH WERE UNWILLING TO FIX. THEY JUSTIFIED THEIR REFUSAL TO FIX BY SUGGESTING THE NEED FOR A RECALL SINCE \"ALL CONTOURS HAVE THE SAME PROBLEM\". ONE DEALER EVEN USED THE TERM DEFECT TO DESCRIBE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":744975,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2001","dateComplaintFiled":"05/06/2001","vin":"","components":"ELECTRICAL SYSTEM","summary":"CAR RETURNED TO SHOP SECOND INCIDENT MAY 4 FAILURE TO START SHOP COULDNT DUPLICATE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":744976,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2001","dateComplaintFiled":"05/06/2001","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":886349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2001","dateComplaintFiled":"04/19/2001","vin":"1FAFP68G3YK","components":"STEERING","summary":"WHILE DRIVING AT ANY GIVEN SPEED AND MAKING A TURN TO LEFT, CAR DOESN'T TURN LEFT. THEN, WHEN TURNING WHEEL SLIGHTLY MORE, VEHICLE WILL MAKE A SHARP TURN TO LEFT, CAUSING VEHICLE TO GET OUT OF THE INTENDED LANE TOWARDS VARIOUS OBJECTS, WHICH COULD RESULT IN A CRASH IF HITTING LEFT WALL OF FREEWAY. TO PREVENT A CRASH, CONSUMER MUST \"FORCE\" WHEEL TO RIGHT BECAUSE IT WILL NOT CORRECT ITSELF IF JUST LETTING GO. THIS DEFECT OCCURS EVERY TIME CONSUMER TURNS VEHICLE TO LEFT, AND IS ESPECIALLY BAD DURING WET CONDITIONS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":560713,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/09/2001","vin":"","components":"SEATS","summary":"UPON EXITING THE VEHICLE THE CONSUMER CONSTANTLY GETS AN ELECTRIC SHOCK, THIS MAY BE CAUSED BY THE SEAT MATERIAL IN THE VEHICLE. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":885015,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2001","dateComplaintFiled":"04/04/2001","vin":"1FAFP663XYK","components":"ENGINE AND ENGINE COOLING,POWER TRAIN,UNKNOWN OR OTHER","summary":"ENGINE CHECK LIGHT HAS BEEN ON, AND VEHICLE RUNS ROUGHLY. TOOK VEHICLE TO DEALER 4 TIMES. DEALER STATED THAT CATALYTIC CONVERTER NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":742472,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2000","dateComplaintFiled":"03/15/2001","vin":"1FDAW56F1YE","components":"ELECTRICAL SYSTEM,TIRES","summary":"EMERGENCY FLASHERS CANNOT BE USED FOR MORE THAN A FEW MINUTES WITHOUT OVERHEATING THE COMPONENT THUS CAUSING A COMPLETE FAILURE OF EMERGENCY FLASHERS, TURN, PARKING, BRAKE LIGHTS,RUNNING LIGHTS. TIRES DEVELOP MAJOR CUPPING AND FEATHERING THUS CAUSING SEVERE BOUNCE AND VIBRATIONS IN THE STEERING AND HANDLING. (DOT NUMBER: 71532B TIRESIZE: 19.5)","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":882844,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2000","dateComplaintFiled":"03/13/2001","vin":"1FAFP66L0YK","components":"FUEL SYSTEM, GASOLINE","summary":"CONSUMER HAS EXPERIENCED FUEL SPILLAGE, DEALER HAS REPLACED A CANISTER, FUEL NECK, FILLER NECK ASSEMBLY, HOWEVER PROBLEMS STILL OCCUR, CONSUMER STATES PUMP AUTOMATICALLY STOPS AND FUEL GUSHES OUT, DEALER STATED POSSIBLY THE FILLER NECK IS DEFECTIVE DUE TO THEY HAVE A TENDENCY TO STICK RESULTING IN FUEL SPILLS. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":879764,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/03/2001","dateComplaintFiled":"02/05/2001","vin":"N/A","components":"VISIBILITY","summary":"WHILE IN VEHICLE CONSUMER WENT TO CLOSE WINDOW, AND CONSUMER'S NEPHEW HAD HIS FINGER IN WAY, AND WINDOW TOOK CHILD'S FINGER RIGHT OFF. CONTACTED DEALER, AND DEALER WAS UNWILLING TO REMEDY THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":878945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2001","dateComplaintFiled":"01/24/2001","vin":"1FAFP34P4YW","components":"FUEL SYSTEM, GASOLINE","summary":"RECALL 00V350000, FUEL TANK FILLER PIPE GROMMET RECALL DONE, VEHICLE WAS LEAKING FUEL AFTER THAT. TAKEN TO DEALER TWICE BEFORE IT WAS REPAIRED TO SATISFACTION. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":559149,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/24/2001","vin":"1FAFP66L6YK","components":"SERVICE BRAKES, HYDRAULIC,AIR BAGS","summary":"BRAKES FAILED CAUSING CONSUMER TO REAR END ANOTHER VEHICLE, CAUSING DAMAGE TO THE FRONT END, AIR BAG DID NOT DEPLOY, THE BRAKES WERE INSPECTED AND SAID TO BE OK BUT ANOTHER ACCIDENT HAPPENED, CONSUMER BELIEVES THE PRESSURE REDUCING VALVES MALFUNCTIONED PRIOR TO RECALL RESULTING IN THE TWO ACCIDENTS. NLM","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":739633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2001","dateComplaintFiled":"01/19/2001","vin":"1FAFP68G4YK","components":"PARKING BRAKE","summary":"EMERGENCY BRAKE CABLE CUT BY RUBBING AGAINST TIRE ON LEFT REAR, DUE TO MISMATCHED CABLE GROMMET AND BRACKET. EITHER GROMMET OR BRACKET IS WRONG PART. EITHER AN ASSEMBLY OR DESIGN DEFECT. DAMAGES BOTH TIRE AND CABLE. CAN EMAIL DIGITAL PHOTOS.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":558886,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2000","dateComplaintFiled":"01/11/2001","vin":"","components":"WHEELS","summary":"WHILE DRIVING THE VEHICLE, THE WHEEL ON THE DRIVER'S SIDE FRONT FELL OFF, CAUSING DRIVER TO LOSE CONTROL AND CRASH. *CJ","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":557319,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/14/2000","vin":"1FAFP66L8YK","components":"POWER TRAIN","summary":"WHEN PLACING THE VEHICLE IN PARK, THE KEYS WILL NOT COME OUT OF THE IGNITION, WHEN RESTARTING THE CAR, IT WON'T GO IN TO ANY GEAR. *SLC","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":734471,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/12/2000","dateComplaintFiled":"10/16/2000","vin":"1FAFP66L8YK","components":"SERVICE BRAKES, HYDRAULIC","summary":"LOST CONTROL OF THE CAR. TRIED TO OVERCORRECT THE CAR AND TURNED THE WHEEL TOO HARD, THE BRAKES LOCKED AND I LOST CONTROL OF THE CAR AND ROLLED IT ON ITS ROOF. THERE WAS SUFFICIENT FRONTAL IMPACT THAT THE AIRBAGS SHOULD HAVE BEEN DEPLOYED, BUT DIDN'T. ALSO, IT WAS A NEW CAR, SO THE BRAKES SHOULD NOT HAVE LOCKED.","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":729543,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/30/2000","vin":"1FDXE40S3XH","components":"UNKNOWN OR OTHER","summary":"I HAVE BROUGHT THIS VEHICLE IN FOR REPAIR 5/6 TIMES, AND IT STILL ISN'T RIGHT!","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":868603,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/1999","dateComplaintFiled":"08/24/2000","vin":"1FAFP6867XK","components":"VEHICLE SPEED CONTROL","summary":"THROTTLE STICKS INTERMITTENTLY, CAUSING THE VEHICLE TO ACCELERATE SUDDENLY . DEALER HAS BEEN CONTACTED.*AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2000","dateComplaintFiled":"07/25/2000","vin":"1FAFP66LXYK","components":"SUSPENSION,ENGINE AND ENGINE COOLING,VISIBILITY,EQUIPMENT,UNKNOWN OR OTHER","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":865005,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2000","dateComplaintFiled":"07/07/2000","vin":"1SASP66L2YK","components":"VISIBILITY,EQUIPMENT","summary":"NO COOL AIR COMES FROM DRIVERS SIDE AIR CONDITIONING SYSTEM. TOOK VEHICLE TO DEALER FOR 3000 MILE SERVICE, CONSUMER THEN TOLD DEALER OF PROBLEM WITH AIR CONDITIONER. THEY ATTEMPTED TO CORRECT PROBLEM, BUT WERE UNABLE TO REMEDY THE PROBLEM. HEAD QUARTERS IN DETROIT TOLD DEALER TO TAKE OUT THE WHOLE FRONT DASHBOARD. THEY REMOVED THE HEATER ER BOX TRANSFER, STILL COULD NOT REMEDY THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]},{"odiNumber":9000718,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2000","dateComplaintFiled":"05/03/2000","vin":"2FAFP74W0YX","components":"TIRES","summary":"LOTS OF WIND NOISE, TIRES OUT OF ROUND","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":717849,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/25/2000","vin":"1FAFP33P3YW","components":"VISIBILITY","summary":"THE CONDENSATION PROBLEM IS EXTREMELY SEVERE IF IT STARTS RAINING WHILE I AM DRIVING. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD BECAUSE I LITERALLY CANNOT SEE OUT THE WINDOWS. I CONSIDER THIS TO BE A SAFETY HAZARD. THE DEALERSHIP IS UNWILLING TO HELP ME. I FEEL THE CAR SHOULD BE REPLACED BECAUSE I HAVE BEEN TO THE DEALERSHIP 8 TIMES AND THEY TELL ME THERE IS NOTHING WRONG WITH THE CAR, AND THAT I JUST NEED TO INSTALL AN AIR CONDITIONER. THIS AMOUNT OF CONDENSATION IS NOT NORMAL. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":714317,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/04/1999","vin":"1FMNU43S7YE","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN THE BRAKES ARE APPLIED THE TRUCK PULLS FAR TO THE LEFT. *AK","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]}]}