{"count":289,"message":"Results returned successfully","results":[{"odiNumber":11727583,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2026","dateComplaintFiled":"03/27/2026","vin":"2FAFP73WX3X","components":"EXTERIOR LIGHTING","summary":"I'm having problems with the lighting control module my high beam lights stop working. I see this year (2003) Ford crown Victoria has a recall for the lighting control module but mines isn't listed when I put in my VIN number and I wanted to see if mines can be listed. Also I would like to know why wasn't it listed on the recall list because this is a safety issue and very dangerous.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701850,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2020","dateComplaintFiled":"11/28/2025","vin":"2FAFP73W33X","components":"EXTERIOR LIGHTING","summary":"The contact's father owns a 2003 Ford Crown Victoria. The contact stated that the headlamps would flash and failed to turn on or to turn off as intended. The contact stated that the failure initially occurred intermittently, but the headlights had become completely inoperable. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting), which described the failure; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11659563,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"05/07/2025","vin":"2FAFP73W33X","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS","summary":"I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that \"well, it's a pretty old car.\" I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2025","dateComplaintFiled":"04/29/2025","vin":"2FAFP74W23X","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the contact became aware that both headlights were inoperable. The contact stated that the headlights failed to function properly and had become inoperable. The vehicle was taken to the dealer, where it was diagnosed and determined that the lighting control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595415,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2023","dateComplaintFiled":"06/20/2024","vin":"2FAFP74W03X","components":"EXTERIOR LIGHTING","summary":"When driving at night and early mornings my head lights and tail lights will randomly go out when my light switch is set to automatic. I can turn it on manually and then I have head lights and brakes but no running tail lights. Which is a major problem and safety hazard.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11518286,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2022","dateComplaintFiled":"04/21/2023","vin":"2FAHP74W03X","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2003 Ford Crown Victoria. The contact stated that after starting the vehicle, the contact smelled an abnormal coolant odor. The contact inspected the vehicle and noticed there was corrosion and a crack near the intake and radiator hose. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11387249,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2020","dateComplaintFiled":"01/08/2021","vin":"2FAFP74W63X","components":"STEERING","summary":"MY 2003 CROWN VIC HAS A HORRIBLE TIME STEERING I'VE WATCHED SEVERAL VIDEOS THAT DEPICTS EXACTLY THE SAME ISSUE.  YOU HOWEVER DO HAVE A RECALL OUT FOR THIS MAKE JUST STARTING AT 2005. I FIND IT HARD TO BELIEVE THAT I AM THE ONLY ONE THAT'S MADE A COMPLAINT.  PLS GET THIS FIXED IM 67 AND WITH CANCER MY ONLY WAY OF GETTING AROUND.  PLEASE CONTACT ME ASAP THIS IS SERIOUS.  OF COURSE IT ON MOLLY DOES THIS WHEN IN MOTION.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11351242,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2016","dateComplaintFiled":"08/25/2020","vin":"2FAFP71W93X","components":"WHEELS","summary":"THESE PARTICULAR WHEELS ON THE CROWN VICTORIA POLICE INTERCEPTOR WERE KNOWN TO CRACK, AND LEAK AIR, CAUSING AN ACCIDENT. THEY WERE RECALLED BY FORD, BUT THE POLICE DEPARTMENT THAT PURCHASED THIS VEHICLE, YAVAPAI-APACHE POLICE IN CAMP VERDE, AZ, NEVER HAD THEM REPLACED. I AM CONSTANTLY ADDING AIR TO MY TIRES. LUCKILY I HAVEN'T HAD A BLOWOUT. I WOULD SETTLE FOR A USED SET OF STOCK WHEELS(12 HOLE TYPE) TO REPLACE THE CURRENT 8 HOLE TYPE, SINCE I STILL HAVE THE ORIGINAL HUBCAPS ON THE VEHICLE","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11342607,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2020","dateComplaintFiled":"07/31/2020","vin":"2FAHP74W33X","components":"EXTERIOR LIGHTING","summary":"A COUPLE OF YEARS AGO WHILE ON VACATION 200 MILES FROM HOME WITH MY FAMILY THE HEADLIGHTS  SUDDENLY WENT OUT.  AFTER A LITTLE INSPECTION I FOUND WE STILL HAD FLASH TO PASS HIGH BEAMS. THE NEXT DAY (JULY 3RD) I WENT TO THE LOCAL DEALER AND THE PARTS HOUSES AND NO ONE HAD A REPLACEMENT. AS A FORMER USAF JET ENGINE MECHANIC I WENT BACK TO THE CAMPER AND FOUND A WIRING DIAGRAM. I FIGURED OUT IT WAS A PROBLEM WITH THE LIGHTING CONTROL MODULE. I TOOK IT APART AND REPLACED THE DEFECTIVE RELAY. WE FINISHED OUR VACATION AND I SOON FORGOT THE ISSUE. I RECEIVED A RECALL NOTICE FOR THE MODULE AND TOOK IT TO THE DEALERSHIP FOR REPLACEMENT. I WAS INFORMED BY THE SERVICE MANAGER THAT SINCE I HAD REPAIRED THE PART FORD WOULD NOT TAKE IT BACK SO THEY COULD NOT HELP ME. I HAD THE SNEAKING FEELING I WAS BEING LIED TO. I WENT HOME AND RESEARCHED THE RECALL. I FOUND THE REPAIR DOES NOT EVEN INVOLVE REPLACING THE PART BUT TAPS INTO THE WIRING BEFORE THE MODULE. I CALLED FORD CORP AND WAS TOLD THEY DID NOT UNDERSTAND WHAT I WAS TALKING ABOUT AS THEY WEREN'T A TECHNICIAN BUT THEY STOOD BY THEIR DEALERS DECISION. I DON'T FEEL THAT I SHOULD BE PUNISHED FOR DOING WHAT IT TOOK TO GET MY FAMILY HOME SAFELY. I HOPE YOU CAN HELP ME WITH  THIS PROBLEM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11316025,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2017","dateComplaintFiled":"03/04/2020","vin":"2FAHP74W33X","components":"EXTERIOR LIGHTING","summary":"ON APRIL 14TH 2017 A RECALL WAS ISSUED (RECALL ID = 264137) ON 2003-2005 FORD CROWN VICTORIA'S MANUFACTURED OCTOBER 3RD, 2001 THROUGH AUGUST 2ND, 2005. NHTSA CAMPAIGN # = 15V861000. THE RECALL WAS ON THE AFFECTED COMPONENT, EXTERIOR LIGHTING, HEADLIGHTS. I HAVE A FORD CROWN VICTORIA THAT WAS MANUFACTURED IN MAY OF 2002 THAT HAS THE EXACT SAME ISSUE. YET WHEN I CONTACT FORD ABOUT THE ISSUE THEY SAID MY VEHICLE WAS NOT INCLUDED IN THE RECALL. WORKING WITH A MAJOR AUTOMOBILE COMPANY PREVIOUSLY IN HONDA OF AMERICA, I TRIED TO UNDERSTAND WHY YET FOUND NO RELIABLE ANSWERS. I'VE BEEN HAVING THIS ISSUE FOR MULTIPLE YEARS WHERE MY HEADLIGHT WILL COME ON AND JUST SHUT OFF WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11310691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2020","dateComplaintFiled":"02/22/2020","vin":"2FAFP74W93X","components":"EXTERIOR LIGHTING","summary":"I BOUGHT THE CAR A FEW MONTHS BACK. THE HEADLIGHTS WORKED JUST FINE AT FIRST, THEN STARTED EITHER NOT TURNING ON OR WOULD SHUT OFF WHILE GOING DOWN THE ROAD. THEY WILL NOT TURN BACK ON BY FLIPPING THE LIGHTS ON THERE IS NOTHING YOU CAN DO. ONLY THING YOU CAN DO IT WAIT A FEW HOURS AND HOPE THEY TURN BACK ON.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11289208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2019","dateComplaintFiled":"12/15/2019","vin":"2FAHP74W73X","components":"EXTERIOR LIGHTING","summary":"DASH LIGHTS AND HEADLIGHTS ON WHEN DRIVING DOWN ROAD ON DARK NIGHT,  THEN DASH LIGHTS WENT OUT - COULDN'T SEE SPEEDOMETER OR GEAR INDICATOR.  THEN HEADLIGHTS WENT OUT, BUT DASH LIGHTS CAME BACK ON.  THIS HAPPENED SEVERAL TIMES WHILE DRIVING THE 25 MILES HOME. TRIED LOOKING UNDER THE HOOD AND MAKING SURE ALL CONNECTIONS WERE GOOD, THEY SEEMED TO BE.   IN CASE SOMETHING GOT WET IN THE RAIN I WAITED SEVERAL DAYS TO TRY AGAIN, THEN TRIED IT TODAY - THE SAME THINGS HAPPENED ON THE STREET NEAR MY HOME.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11253198,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2019","dateComplaintFiled":"09/04/2019","vin":"2FAFP74W83X","components":"EXTERIOR LIGHTING","summary":"DRIVING AT NIGHT AND THE LIGHTS WILL CUT OFF I HAVE PULL THE BRIGHT LIGHT  LEVER AND HOLD IT ON SO THAT THE LIGHTS WOULD STAY ON OTHER WISE I HAVE NO LIGHTS AT ALL. IF I START THE CAR AND THE LIGHT  SWITCH IS ON AUTO ONLY THE PARKING LIGHTS WILL COME ON. NEVER HAD THIS PROBLEM BEFORE IT JUST STARTED ABOUT A MONTH AGO AND SOME DAYS THE LIGHTS WILL COME ON AND SOME DAYS THEY WILL NOT","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11243793,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2019","dateComplaintFiled":"08/13/2019","vin":"2FAFP71W53X","components":"POWER TRAIN,EXTERIOR LIGHTING,WHEELS","summary":"FORD DEALERSHIP WONT FIX SAFTEY ISSUES RECALLS","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11240610,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2019","dateComplaintFiled":"07/30/2019","vin":"2FAFP73W53X","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT DECIDED TO PLACE OIL ON THE STEERING SHAFT AND STEERING WHEEL. AFTER A COUPLE OF MONTHS, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING SHAFT BEARING FAILED AND THERE WAS HEAVY CORROSION ON THE SHAFT. THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11233156,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2019","dateComplaintFiled":"07/18/2019","vin":"2FAHP74W33X","components":"EXTERIOR LIGHTING","summary":"DRIVING MY VEHICLE HOME FROM WORK AT NIGHT GOT PULLED OVER BECAUSE I HAVE NO TAIL LIGHTS . THE LIGHTING CONTROL MODULE THAT WAS PUT IN FROM THE RECALL IS BAD AND NOW FORD SAYS ITS NOT UNDER WARRANTY AND I HAVE TO PAY FOR IT MYSELF. WHY EVEN HAVE A RECALL OR ISSUE A RECALL AND FIX SOMETHING IF YOU'RE NOT GOING TO FIX IT IF IT'S STILL MESSED UP LEAVING CONSUMERS SCREWED","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11182182,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2019","dateComplaintFiled":"02/24/2019","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"MY HEADLIGHTS DON'T WORK UNTIL EVER NOW & THEN THE ONLY ONE THAT WORK IS THE RUNNING LIGHTS 🤨 I WAS TOLD THAT IT WAS A RECALL ON THE HEADLIGHT CONTROL MODULE BUT IT WASN'T ON MY  VEHICLE 🤦🏾‍♀️ I JUST DON'T UNDERSTAND CAUSE I HAVING PROBLEMS WIT MY 3003 LIKE OTHER PPL 🤷🏾‍♀️","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11176607,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2019","dateComplaintFiled":"02/12/2019","vin":"2FAFP71WX3X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WERE FAULTY AND THE TURN SIGNALS DID NOT WORK. AS A RESULT, THE CONTACT COULD NOT DRIVE THE VEHICLE AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LB SMITH FORD (1100 MARKET STREET, LEMOYNE, PA 17043-1423, 717-761-7600), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE VEHICLE'S AGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11157291,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2018","dateComplaintFiled":"12/10/2018","vin":"2FAFP71W83X","components":"EXTERIOR LIGHTING","summary":"RANDOM LOSS OF PARK LAMPS WHILE DRIVING INCREASING REAR-END COLLISION RISK. HEADLIGHTS ARE OPERATIVE AND WORKING. HEADLIGHT RECALL WAS PERFORMED BY RAMEY FORD. 15S39. I PAID LABOR COSTS AND HAS BEEN DIAGNOSED BY FORD AS THE LIGHTING CONTROL MODULE BEING THE PROBLEM. FORD WILL REPLACE THE MODULE AT NO COST ONLY IF IT AFFECTS HEADLIGHT FUNCTION. AFTER FURTHER CONTACTING FORD RELATIONS HELP LINE, FMC DOES NOT SEEM TO CARE ABOUT THE MATTER OF THE SOLDER JOINTS CRACKING FOR PARK LAMPS.  I HAVE HAD MULTIPLE TRAFFIC STOPS OVER THIS MATTER ALL VERBLE DUE TO ME KICKING THE LIGHTING CONTROL MODULE TEMPORARILY CORRECTING THE ISSUE. DASH LIGHTS ILLUMINATE, THINKING PARK LIGHTS ARE WORKING WHEN THEY ARE NOT. I HAVE ATTACHED A PHOTO OF THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11151127,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2018","dateComplaintFiled":"11/13/2018","vin":"","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT TOOK THE VEHICLE TO FORD OF DALTON (LOCATED AT 925 SHUGART RD, DALTON, GA 30720, (706) 278-1151) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE LIGHTING CONTROL MODULE WAS INOPERABLE PRIOR TO THE VEHICLE BEING REPAIRED. AFTER THE REPLACEMENT OF THE LIGHTING CONTROL MODULE, THE FAILURE REMAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11143440,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2018","dateComplaintFiled":"10/27/2018","vin":"2FAFP71W93X","components":"STEERING","summary":"DRIVING STEADILY AT AROUND 30 MPH ON A CITY STREET. SUDDENLY THE STEERING STARTING BINDING MAKING IT DIFFICULT TO TURN. UPON EXAMINATION THERE WAS A LOT OF RUST ON THE LOWER INTERMEDIATE STEERING SHAFT AND NEEDED AN IMMEDIATE REPLACEMENT. THE MECHANIC NOTED SEVERE CORROSION AND NOTED IT COULD HAVE FULLY BROKEN WITHOUT A LOT OF WARNING. SOME RESEARCH REVEALED THAT A RECALL WAS DONE FOR MODEL YEARS 2005-11 (13V385000). YOU MAY WANT TO EXTEND THIS TO 2003-2004 WHICH USE THE SAME STEERING COMPONENTS.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11133018,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2018","dateComplaintFiled":"10/02/2018","vin":"2FAFP71W83X","components":"EXTERIOR LIGHTING","summary":"LOSS OF PARK LAMPS WHILE DRIVING/PARKED NOT KNOWING IT. WHEN THE ISSUE OCCURS THE VEHICLE LOOKS TO HAVE DRIVING RUNNING LIGHTS TYPE OPERATION WHEN IT DID NOT COME WITH THAT OPTION. MY DASH STAYS ILLUMINATED. KICKING THE LIGHTING CONTROL MODULE LOCATED UNDER THE DASH (ABOVE RIGHT FOOT) CAN MAKE THE LIGHTS COME ON FOR A TIME FRAME THAT VARIES BY TEMP AROUND THE UNIT. SEASON COLD/HOT CLIMATE DOES AFFECT HOW IT PERFORMS (AC/HEAT DOES PLAY A ROLE). I HAVE NO TAIL LIGHTS WHEN THE PROBLEM OCCURS. I HAVE HAD THE HEADLIGHT RECALL PERFORMED (SIMILAR ISSUE) THAT STATES THE HEADLIGHTS MAY GO OUT DRIVING AND THE LCM WOULD BE REPLACED FREE OF CHARGE. I HAVE PAID A DIAGNOSTIC FEE AT RAMEY FORD FOR A VERDICT OF A FAULTY LCM. I HAVE SPOKEN TO FORD RELATIONS OVER THE PHONE ABOUT THE MATTER AND GOT NOWHERE AND STILL HAVE TO FOOT THE DIAGNOSTIC FEE. TO ME IT SOUNDS LIKE FORD KNOWS THEY FAIL BUT WILL NOT COVER IT UNLESS ITS HEADLIGHT OPERATION. MY VEHICLE IS A SAFETY CONCERN AT NIGHT TO OTHERS. FEEL FREE TO CONTACT ME IF YOU HAVE ANY FURTHER QUESTIONS.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11110083,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2018","dateComplaintFiled":"07/08/2018","vin":"2FAHP71WX3X","components":"EXTERIOR LIGHTING,WHEELS","summary":"MY HEADLIGHTS DIM IN AND OUT WHILE DRIVING AND MY WHEEL STUDS HAVE POPPED OFF TWICE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11081900,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2017","dateComplaintFiled":"03/28/2018","vin":"","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO TURN RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HALL FORD ELIZABETH CITY (1310 N ROAD ST, ELIZABETH CITY, NC 27909) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11081339,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2017","dateComplaintFiled":"03/26/2018","vin":"2FAFP74W73X","components":"STEERING","summary":"MY VEHICLE'S LOWER STEERING SHAFT BECAME SO CORRODED TO THE POINT I WAS UNABLE TO STEER THE VEHICLE SAFELY. I DID SOME RESEARCH ONLINE AND FOUND THAT FORD ACTUALLY RECALLED 2005-2011 CROWN VICTORIA (NHTSA CAMPAIGN NUMBER: 13V385000) FOR THAT SAME EXACT PROBLEM. I AM RESIDE IN ONE THE AFFECTED STATES UNDER THE RECALL HOWEVER FORD REFUSES TO HONOR THE RECALL STATING THAT MY VEHICLE VIN IS NOT AFFECTED AND MY VEHICLE IS A 2003. I DON'T THINK IT'S A COINCIDENCE MY VEHICLE JUST HAPPENS TO HAVE THE SAME PROBLEM. I WOULD LIKE TO INCLUDE AND EXCERPT FROM THE RECALL \"THE RECALL IS EXPECTED TO BEGIN OCTOBER 21, 2013. FORD'S RECALL NUMBER IS 13S08. CUSTOMERS LOCATED IN NON-CORROSION STATES WHO HAVE CONCERNS REGARDING THEIR STEERING WILL HAVE A ONE-TIME OPTION TO HAVE THEIR VEHICLES INSPECTED AND, IF NECESSARY, REPAIRED.\" I REPAIRED MY VEHICLE OUT OF POCKET AT MY EXPENSE, HOWEVER FORD REFUSES TO REIMBURSE ME.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11056727,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2017","dateComplaintFiled":"12/27/2017","vin":"2FAFP74VV03","components":"ELECTRICAL SYSTEM,AIR BAGS,VISIBILITY/WIPER","summary":"LIGHTING CONTROL MODULE (LCM) FAILED, RESULTING IN A LOSS OF HEADLIGHTS.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11057000,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2015","dateComplaintFiled":"12/27/2017","vin":"2FAFP74WX3X","components":"EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I HAVENT RECIEVED A NOTICE TO REPAIR MY VEHICLE","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11004387,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2015","dateComplaintFiled":"07/11/2017","vin":"2FAFP71W93X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HARRELSON FORD IN CHARLOTTE, NORTH CAROLINA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11003729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2017","dateComplaintFiled":"07/07/2017","vin":"2FAFP74W73X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS STOPPED WORKING PERIODICALLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BRINSON FORD LINCOLN LOCATED AT 2970 STATE HIGHWAY 31 E ATHENS, TX 75752 903-676-5200) WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE MANUFACTURER NEEDED TO AUTHORIZE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. UPDATED 08/24/17*LJ      THE CONSUMER STATED A LOCAL MECHANIC DETERMINED THE DEALER INSTALLED THE HEADLIGHTS INCORRECTLY. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":11002826,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2015","dateComplaintFiled":"07/03/2017","vin":"2FAHP74W43X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (NEWINS FORD IN BAYSHORE, NY 11706) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.   UPDATED 08/18/17*LJ    *CN","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10981515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2017","dateComplaintFiled":"04/30/2017","vin":"2FAFP71W63X","components":"EXTERIOR LIGHTING","summary":"NHTSA RECALL 16V-861  THE LIGHTING CONTROL MODULE (LCM) HAS PROBLEM. THE HEADLIGHTS ARE NOT EQUAL.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10966554,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2016","dateComplaintFiled":"03/17/2017","vin":"2FAHP71W23X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING, THE PARKING LIGHTS AND HEADLIGHTS ILLUMINATED AND SHUT OFF ON SEVERAL OCCASIONS. THE CONTACT HAD TO MANUALLY TAP THE LIGHTING CONTROL MODULE FOR THE LIGHTS TO ILLUMINATE DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10959962,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2016","dateComplaintFiled":"03/10/2017","vin":"2FAFP74WX3X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10958680,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2017","dateComplaintFiled":"03/05/2017","vin":"2FAFP71W53X","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS WILL NOT TURN ON AND SOMETIMES CUT OFF WHILE DRIVING AND WANT CUT BACK ON","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10955387,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2016","dateComplaintFiled":"02/18/2017","vin":"2FAFP74W93X","components":"EXTERIOR LIGHTING","summary":"TAKATA RECALL    I HAVE RECALL LETTER FROM FORD JANUARY 2016  VHTSA RECALL 15V-861.  FORD SENT ME TO DEALER IN EARLY 2016 AND DEALER SAID PARTS NOT AVAILABLE.  FORD SENT ME TO DEALER IN MAY 2016 PARTS NOT AVAILABLE.  CALLED FORD IN DECEMBER 2016 SAID PART WILL BE IN EARLY 2017.  STILL WAITING.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10948888,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2015","dateComplaintFiled":"02/01/2017","vin":"2FAHP74W63X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10945430,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2017","dateComplaintFiled":"01/15/2017","vin":"2FAFP71W93X","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"HELLO I WAS INFORMED THAT MY VEHICLE THE 03 CROWN VICTORIA HAD A RECALL ON THE LIGHTING CONTROL MODULE WHICH HAS NOT BEEN REPLACE IN MY CAR BUT FORD IS UNWILLING TO GIVE PART TO FIX","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10930357,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2014","dateComplaintFiled":"12/07/2016","vin":"2FAFP74W93X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10926801,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2012","dateComplaintFiled":"11/18/2016","vin":"2FAFP74W23X","components":"EXTERIOR LIGHTING","summary":"TAKATA RECALL. THE HEAD LIGHT DO NOT WORK. I CANNOT USE MY CAR AT NIGHT TIME FOR ALMOST 2 YEARS. IT HAPPENED IN 2012 AND I FIXED IT THAT TIME, UNFORTUNATELY, IN SUMMER 2015 THE SAME PROBLEM CAME BACK AGAIN.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10920161,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2016","dateComplaintFiled":"10/31/2016","vin":"2FAHP74W83X","components":"ENGINE","summary":"A COUPLE OF YEARS AGO, #2 CYLINDER BLEW THE SPARK PLUG OUT.  THIS CYLINDER WAS REPAIRED USING A THREAD INSERT.  THE CAR HAD APPROX 130,000 MILES ON IT.  TODAY, NO WARNING, AGAIN, BLEW OUT ANOTHER SPARK PLUG, THIS TIME #3 CYLINDER.  GOING TO ATTEMPT REPAIR USING SAME TYPE OF INSERT.  PLUGS HAVE BEEN REPLACED ONE TIME, WERE PROPERLY TORQUED PER FORD SPECS, THE PROBLEM, IN MY OPINION IS A DEFECTIVE DESIGN OF THE CYLINDER HEAD WHERE THERE ARE ONLY APPROXIMATELY 3 THREADS IN THE ALUMINUM HEAD THAT ACTUALLY GRIP THE PLUG OR ABOUT 1/16'TH OF AN INCH, WHERE THE PLUG HAS NEARLY 3/4 INCH OF THREAD.  NATURALLY, FORD WON;T DO ANYTING TO HELP, BUT THERE ARE LITERALLY THOUSANDS OF CASES LIKE THIS, SOME OF WHICH HAVE RESULTED IN FIRES, AND EVEN THE AFTERMARKET HEADS BY TRICK FLOW ADDRESS THE PROBLEM BY FULLY THREADING THE SPARK PLUG HOLES IN THE HEADS.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10904569,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2013","dateComplaintFiled":"09/07/2016","vin":"2FAP73W03XI","components":"ELECTRICAL SYSTEM,WHEELS,VISIBILITY/WIPER","summary":"I HAVE A 2003 FORD CROWN VICTORIA.  I AM HAVING ISSUES WITH THE ELECTRICAL SYSTEM.  I ONLY HAVE 2 SPEEDS ON MY WIPERS.  EITHER THE SECOND INTERMITTENT, OR FULL SPEED.  WHILE ON FULL SPEED, IF I TURN ON THE LEFT TURN SIGNAL, THE WIPERS STOP.  A WHILE BACK, MY HORN WOULD JUST HONK ON ITS OWN.  THE WORST, WHICH MADE ME TAKE OUT THE FUSE, WAS AT 3:30AM ONE NIGHT THE HORN JUST WOULDN'T STOP.  I WAS ASLEEP IN THE HOUSE.  THE WINDOWS WORK, SOMETIMES.  I CAN ROLL DOWN THE PASSENGER WINDOW WITH THE DRIVERS SIDE BUTTON, BUT HAVE TO REACH ACROSS THE CAR TO ROLL IT UP WITH THE OTHER DOOR SWITCH.MY LIGHTS, THAT ARE SUPPOSED TO COME ON AUTOMATICALLY WHEN IT'S DARKER OUTSIDE, SEEM TO BE ON NO MATTER WHAT TIME OF DAY IT IS.  I KNOW IT IS AN OLD CAR, BUT FOR SO MANY THINGS THAT ARE WIRED THROUGH THE ELECTRICAL SYSTEM, IT MAKES ME THINK THAT PART OF THAT IS ONE OF YOUR RECALLS.  I TRIED SEARCHING BY VIN, BUT IT KEPT TELLING ME TO ENTER A VALID VIN.  I CHECKED IT AGAIN, WROTE IT DOWN TWICE, AND TRIED AGAIN.  I ALSO NOTICED THAT YOU HAVE A RECALL ON THE WHEELS FOR THIS CAR AS WELL.  I HAVE REPLACED THE TIRES 4 TIMES, AND THE VALVE STEMS TWICE.  FOR THREE YEARS NOW, I HAVE DRIVEN ON BAD, OR NEW TIRES OFF AND ON.  I THOUGHT THE RIM WAS BENT, BUT READ THAT THERE IS A RECALL ON STEEL RIMS THAT CRACK CAUSING AIR SEEPING OUT.  I REALLY WOULD LIKE TO HAVE THIS EXAMINED.  THAT, AND ALONG WITH THE ISSUES, IS WHY I AM INSTALLING A COMPLAINT TO YOU.  DOWN BELOW, WHEN IT ASKS FOR WHEN IT HAPPENED, I AM NOT SURE.  IT HAS BEEN GOING ON SO LONG, I'M NOT SURE WHEN I NOTICED IT EXACTLY.  BUT THE HORN WAS CLOSE TO THE DATE BELOW.  EVERYTHING HAS HAPPENED SINCE THEN.  THANK YOU FOR YOUR TIME, AND HOPE FOR A QUICK RESOLUTION TO THIS COMPLAINT.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10903621,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2016","dateComplaintFiled":"09/05/2016","vin":"2FAFP74W63X","components":"EXTERIOR LIGHTING","summary":"NHTSA RECALL 15V861000 STILL NOT ACTED ON.  FORD MOTOR COMPANY SAID IN JANUARY 2016 THEY'D NOTIFY ME WHEN PART AVAILABLE SO I COULD SET AN APPOINTMENT WITH THE DEALER.  NO SUCH LETTER HAS COME TO DATE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10887809,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2016","dateComplaintFiled":"07/22/2016","vin":"2FAFP74W33X","components":"POWER TRAIN","summary":"WHILE IN MOTION, CAR BEGAN MAKING A GRINDING NOISE FROM REAR.  WHAT I THOUGH MIGHT BE A BAD TIRE OR FAILED BRAKE TURNED OUT TO BE A LEAKING REAR AXLE SEAL , DAMAGED AXLE SHAFTS AND BEARINGS.  THIS IS THE EXACT RECALL UNDER 04S16 WHICH APPLIES TOWARD 2003 FLEET CV'S.  FORD CONTINUALLY DISAPPOINTS AS I WAS TOLD THAT MY CAR VIN IS NOT INCLUDED.  I HAD A SIMILAR INCIDENT WITH MY LCM (LIGHTING CONTROL MODULE)-- HAD TO PAY REPAIR AND SAVE RECEIPTS FOR 2 YEARS UNTIL FORD FESSED UP AND EXPANDED RECALL AND FINALLY GOT A REFUND.  AS OF THIS INCIDENT, THE CAR IS A PASSENGER FAMILY VEHICLE IN GREAT SHAPE/CARE WITH APPROXIMATELY 110,000 MILES ON IT.  4.6 V8 ENGINE.  I EXPECT A FULL REFUND FOR THIS REPAIR WHICH IS EFFECTING OTHERS AND COULD HAVE KILLED ME AND MY FAMILY.  I CALLED 1(800)392-3673 FORD CUSTOMER RELATIONS AND WAS TOLD TO TUCK MY RECEIPT IN WALLET AND WAIT TO SEE IF A RECALL IS EVER ISSUED.  THEY DO IN FACT ACKNOWLEDGE EXACT ISSUE WITH P70, P71, P72--- JUST NOT MY P74. FORD, DO RIGHT BY YOUR PEOPLE!  NO WONDER WHY MANY GO TO FOREIGN CARS.  LET'S HOPE NHTSA AND FORD CAN RESTORE AMERICAN HOPE. ---NOT TO MENTION OUR LIVES ON THE ROAD.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10883281,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2016","dateComplaintFiled":"07/07/2016","vin":"2FAFP74W43X","components":"EXTERIOR LIGHTING","summary":"SAFETY RECALL NOTICE 15S39  DATED JANUARY 2016.  ACCORDING TO FORD CUSTOMER SERVICE, FORD IS DESIGNING A NEW PART.  I SERIOUSLY DOUBT THIS.  IT'S BEEN 6 MONTHS!  IF I EXPERIENCE A PROBLEM, I SHOULD HAVE FORD INSTALL A NEW DEFECTIVE PART.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10881922,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2008","dateComplaintFiled":"06/30/2016","vin":"1FMZU73K93U","components":"SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"FIRST TAKA TAKE AIRBAG ON JAN.1ST 2008 I'M HIT A DEER AND I'M HAD TO REPLACE MY WHOLE FRONT EVEN THE HOOD THE ,AIRBAG LIGHT CAME ON IN FACT IT IS STILL ON BUT THE BAG DID NOT DEPLOY. THE LIGHTS INSIDE MY TRUCK STAYS ON FOR 30 MINUTES AND THE ALARM WILL NOT SET AFTER THE VEHICLE IS SHUT OFF. MY SUSPENSION SYSTEM ON THE PASSENGER SIDE SOUNDS AS IF THE BRAKE CALIBER IS LOOSE WHEN MOVING  YOU CAN HEAR IT WHEN TURNING I TOOK OFF THE WHEEL, AND I CAN NOT FIND THE PROBLEM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10862499,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2016","dateComplaintFiled":"05/02/2016","vin":"2FAFP71W83X","components":"WHEELS","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 03V279000 (WHEELS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER INSPECTED THE VEHICLE HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS NOT DEFECTIVE. THE CONTACT STATED AFTER DRIVING THE VEHICLE APPROXIMATELY 10,000 MILES THEY NOTICED THE REAR PASSENGER RIM HAD A CRACK. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THEY DIAGNOSED THAT THE DUE TO THE VEHICLE NO LONGER BEING IN LAW ENFORCEMENT THE RECALL DID NOT APPLY TO THE MODEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,400.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10862557,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2012","dateComplaintFiled":"05/02/2016","vin":"2FAFP74W73X","components":"EXTERIOR LIGHTING","summary":"WHILE TRAVELING DOWN THE INTESTATE AT NIGHT AT APPROXIMATELY 65 MPH MY HEADLIGHTS WENT OUT.  I DID NOT HAVE AN ACCIDENT AS A RESULT OF THIS FAILURE.  THE LIGHT CONTROL MODULE WAS DEFECTIVE.  I REPLACED THE LIGHT CONTROL MODULE.  FORD REFUSED TO REIMBURSE ME FOR THE REPAIR BECAUSE A FORD DEALER DID NOT DO THE REPAIR.  I SAVED OVER $300.00 BY DOING THE REPAIR MYSELF.  THE REPLACED MODULE HAD TO BE REPLACED AGAIN IN JAN 2016.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10846336,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2016","dateComplaintFiled":"03/13/2016","vin":"2FAHP71W63X","components":"VISIBILITY/WIPER","summary":"I PURCHASED THIS VEHICLE 11/2015 FROM A LOCAL TOWN.  THE WIPERS HAVE STARTED TO WORK OR NOT WORK OCCASIONALLY.  THE LAST TIME THEY STOPPED I DROVE DIRECTLY TO THE LOCAL DEALER, CROWLEY FORD IN PLAINVILLE CT. THEY TOOK IT IN TO ACCESS THE PROBLEM AND WHEN THEY TRIED THEM THEY WORKED AND DIAGNOSTICS WERE IMPOSSIBLE.   I PICKED UP THE CAR AND THE WIPERS WORKED.  I DROVE HOME 10 MILES AND TRIED THEM AGAIN IN MY DRIVEWAY, THEY DO NOT WORK.  MY CONCERN IS IF THEY WORK WHEN I GET IN THE CAR AND THEY STOP AT HIGHWAY SPEED WILL I HIT ANYTHING PRIOR TO STOPPING AT THE SIDE OR THE ROAD.  DOES THE WIPER RECALL # 05V206000 APPLY TO THIS VEHICLE AND IF NOT WHY NOT ?     I FEEL FORD DID NOT GIVE THE DEALER GOOD INFORMATION WHICH COST ME A DIAGNOSTIC FEE AND DID NOT UNCOVER THE PROBLEM.  HOW DO I GET THIS FIXED UNDER THE RECALL # 05V206000 AND GET REIMBURSED FOR THE FEE FOR FORD'S LACK OF COMMUNICATING THIS PROBLEM WITH THEIR DEALER?","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10824617,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2013","dateComplaintFiled":"02/06/2016","vin":"2FAFP71W03X","components":"POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"I BOUGHT MY FORD CROWN VIC 3 YEARS AGO PAID 6000 DOLLARS, WITHIN TWO WEEKS THE WINDSHIELD WIPERS STOPPED WORKING, THEN THE TRANSMISSION WENT OUT COST ME 2500, THEN HORN WOULD GO OFF AND WOULD NOT TURN OFF TILL I PULLED THE POSITIVE BATTERY CABLE OFF. TWO WEEKS LATER THE BLINKERS STOPPED WORKING, THEN THE LIGHTING CONTROL MODULE STARTED MAKING A LOUD BEEPING SOUND, THEN MY HEADLIGHTS AND TAIL LIGHTS STOPPED WORKING. I REVIVED A RECALL LETTER FROM FORD AND IT SAYS TAKE MY CAR TO FORD DEALERSHIP AND THEY WOULD FIX IT FREE OF CHARGE. I WENT TO DEALERSHIP AND THEY SAID I HAD TO PAY 85 DOLLARS TO CHECK AND SEE IF THE LIGHTING MODULE WAS BAD OR NOT IF IT WAS THEY SAID THEY WOULD REPLACE IT FOR FREE, BUT THERE COULD BE ADDITIONAL COST TO PAY AND I WOULD NOT GET MY 85 DOLLARS BACK NO MATTER WHAT. I HAVE A SMALL BUSINESS OF MY OWN, AND IF I SOLD SOMETHING THAT DID NOT WORK I WOULD FEEL BAD AND WOULD HAVE TO FIX OR REPLACED IT OR BE SUED.WHAT CAN I DO MY NAME IS [XXX] MY EMAIL ADDRESS IS [XXX]  AND MY PHONE NUMBER IS [XXX] THANK YOU     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10819329,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2015","dateComplaintFiled":"01/11/2016","vin":"2FAHP71W33X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE LIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR A SECOND OPINION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10817286,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2015","dateComplaintFiled":"12/31/2015","vin":"2FAHP74W73X","components":"TIRES","summary":"IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"RADIAL TIRE","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10817287,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2015","dateComplaintFiled":"12/31/2015","vin":"2FAHP74W73X","components":"TIRES","summary":"IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"RADIAL TIRE","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10817285,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2015","dateComplaintFiled":"12/31/2015","vin":"2FAHP74W73X","components":"TIRES","summary":"IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"RADIAL TIRE","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10810435,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2015","dateComplaintFiled":"12/15/2015","vin":"","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SHORTLY AFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 215,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10781458,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2015","dateComplaintFiled":"10/12/2015","vin":"2FAFP74W13X","components":"EXTERIOR LIGHTING","summary":"I WAS DRIVING HOME LATE ONE NIGHT AND THE LIGHTING MODULE WENT OUT LEAVING US OUT IN THE COUNTRY WITH NO LIGHTS. WE WERE JUST DRIVING DOWN A WINDING COUNTRY ROAD. NO STREET LIGHTS, NO WAY TO SEE. WE MANAGED TO GET HOME HOURS LATER. ON 9/22/15 I HAD THE CAR LOOKED AT BY MY MECHANIC AND HE REPLACE THE LIGHTING MODULE FIXING THE PROBLEM. MECHANIC SAID THERE WAS A 15 YEAR WARRANTY ON THIS UNIT AND FORD NEW OF THIS PROBLEM. HE SAID I SHOULD GET REIMBURSED FOR THE PART. ON CONTACTING FORD THEY WILL NOT HONOR THE COST OF THE UNIT EVEN THOUGH IT HAS NOT BEEN 15 YEARS BECAUSE I DID NOT BRING IT TO FORD. THEY ALSO CLAIMED THEY HAVE SENT 2 NOTICES TO MY ADDRESS WHICH IS NOT TRUE. I HAVE LIVED IN THE SAME PLACE FROM BEFORE PURCHASING THE CAR BRAND NEW. 2 ISSUES TO ADDRESS IS #1, THE CLAIMED 15 YEAR WARRANTY NOT HONORED THEY REPORTED TO THE GOVERNMENT AND #2, THE CLAIM OF SENDING OUT LETTERS THAT THEY DO NOT SEND. PLEASE HELP RESOLVE THIS LIGHTING ISSUE AND MONITOR FORDS CLAIM TO SEND OUT LETTERS.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10764734,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2015","dateComplaintFiled":"09/17/2015","vin":"2FAFP74W83X","components":"POWER TRAIN","summary":"2003 CROWN VICTORIA 57000 MILES. MY CROWN VICTORIA WAS MANUFACTURED AT THE ST THOMAS ASSEMBLY PLANT DURING TIME FRAME IN QUESTION IN REGARDS TO RECALL NUMBER 04S16. AT 57000 MILES IT DEVELOPED A NOTICEABLE NOISE AND VIBRATION EMANATING FROM THE REAR DIFFERENTIAL. UPON INSPECTION THE AXLES WERE SHOWN TO BE WORN SEVERELY. FORD HAS RECALLED \"ONLY POLICE AND FLEET\" CROWN VICTORIA DUE TO THERE \"SEVERE\" USE AND HAS DEEMED ALL OTHER MODELS BUILT ON THE SAME ASSEMBLY LINE, WITH THE SAME DEFECTIVE PARTS UNWORTHY OF ATTENTION. THIS IS A BLATANT DISREGARD FOR CONSUMER SAFETY, THE THE GENERAL PUBLIC. THE PARTS ARE KNOWN, AND HAVE SHOWN TO BE DEFECTIVE IF PLACE UNDER HEAVY LOAD. THIS RECALL SHOULD BE EXTENDED TO ALL CROWN VICTORIA MODELS, NOT JUST P70,P71,P72 AS THEY ALL USE THE SAME EXACT AXLE SHAFT.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10745860,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2014","dateComplaintFiled":"08/03/2015","vin":"2FAFP73W53X","components":"EXTERIOR LIGHTING","summary":"SEVERE SAFETY ISSUE WITH NO RECALL . .  I DRIVE A 2003 FORD CROWN VICTORIA. AS YOU CAN SEE IT'S 13 YEARS OLD. ABOUT 6 MONTHS AGO DRIVING AT NIGHT MY HEADLIGHTS WENT OUT. I PULLED OVER AND JUGGLED THE LIGHT SWITCH ON & OFF. THEY CAME BACK ON. IN THE FOLLOWING MONTHS IT OCCURRED MORE AND MORE OFTEN. PLAYING WITH THE SWITCH DID NOTHING.  ONE NIGHT ON I-295 IT HAPPENED AGAIN. ON AN INTERSTATE, WITH AN EXIT 7 MILES AWAY. A SITTING TARGET TO BE HIT AND KILLED. SLOWLY GOT HOME. NEXT DAY TOOK IT TO REPAIR MY SHOP. A COMPUTER THAT CONTROLS ALL LIGHTS WAS DEFECTIVE.  SO I ASKED HIM TO REPAIR IT. \"NO NEED\" JUST TAKE IT TO YOUR FORD DEALER. THEY HAD ISSUED A WARRANTY FOR THIS COMPUTER FOR 15 YEARS. REMEMBER THE CAR IS 13 YEARS OLD. REPLACED. NO COST.   SO EVEN THOUGH IT WAS A MAJOR SAFETY PROBLEM, THEY SAID NO NEED FOR RECALL WITH THE 15 YEAR WARRANTY.. THAT MEANS THEY HAD A SAFETY PROBLEM..  HOW MANY PEOPLE DIED? HOW MANY PAID FOR A COSTLY REPAIR?  THE AUTO COMPANY WINS AGAIN. NO RECALL ISSUED. MILLIONS $ SAVED.  LETS HEAR IT FOR HONEST REPAIR SHOPS !  [XXX]  [XXX]  JACKSONVILLE FL. 32246  [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'  *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10731493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2015","dateComplaintFiled":"07/01/2015","vin":"2FAFP73W63X","components":"ENGINE","summary":"SPARK PLUG BLEW OUT OF CYLINDER #6 AND RUINED COIL-ON-PLUG ALONG WITH IT.  I HAD TO TAKE IT TO A MECHANIC AND THEY USED A TIME-SERT KIT TO RETHREAD THE CYLINDER SPARK PLUG WALL AND REPLACED ALL PLUGS WITH FACTORY PLUGS.  I REPLACED THE SPARK PLUGS MYSELF 6 MONTHS BEFORE THE INCIDENT USING AFTERMARKET PLUGS AND IT RAN FINE FOR ABOUT 5,000 MILES UNTIL A PLUG BLEW OUT....UPDATED 09/22/15 *BF  UPDATED 10/13/2015*JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10717582,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2010","dateComplaintFiled":"05/21/2015","vin":"2FAFP74W63X","components":"SUSPENSION,POWER TRAIN,WHEELS","summary":"DEALER, WHO I HAD BOUGHT THE CAR FROM AND WHO HAD BEEN SERVICING IT, SAID BEARING NOISE IN R/R (MILEAGE 44850).  REPAIRED IT FOR $694.57 DOLLARS.  POLICE AND FLEET CROWNVICS  WERE MANUFACTURED AT THE SAME TIME IN THE SAME PLANT IN CANADA AND WERE RECALLED FOR WHEEL BEARING AND AXLE PROBLEMS VIA FORD RECALL NUMBER 04S16.  DEALER SAID RECALL ONLY APPLIED TO FLEET VEHICLES SO I HAD TO PAY FOR THE WORK.  FORD CUSTOMER RELATIONS SIMPLY SENT ME BACK TO THE DEALER.  IS THERE ANY POSSIBILITY THE L/R BEARING/AXLE MAY FAIL?  SHOULDN'T THE DEALER/FORD CONSIDER THIS VEHICLE AS PART OF THE ORIGINAL RECALL?  YOU HAVE A NUMBER OF COMPLAINTS SIMILAR TO MINE ON YOUR WEBSITE UNDER DIFFERENT HEADINGS SUCH AS AXLE ASSEMBLY, SUSPENSION REAR, POWER TRAIN, AXLE SHAFT FOR THE SAME MODEL, YEAR OF MANUFACTURE, PLACE OF MANUFACTURE AND LOW MILEAGE.  JUST WHAT ROLE DOES YOUR ORGANIZATION HAVE IN THESE SITUATIONS?  I HAD TRIED TO GET SATISFACTION IN THIS MATTER MUCH EARLIER BUT WITH THE RECENT INTEREST IN SAFETY RECALLS I THOUGHT I'D TRY AGAIN.  THANK YOU FOR YOUR CONSIDERATION OF MY CONCERNS.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10701086,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2015","dateComplaintFiled":"03/23/2015","vin":"2FAFP74W83X","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE REAR PASSENGAR SIDE OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 91,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10695281,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2015","dateComplaintFiled":"03/19/2015","vin":"2FAFP74W53X","components":"ENGINE","summary":"THREW A SPARK PLUG ON INTERSTATE.  HAD TO HAVE IT TOWED TO NEAREST FORD DEALER AND REPAIRS WERE OVER $400 PLUS A RENTAL CAR TO GET HOME.  I UNDERSTAND THIS IS A PROBLEM WITH FORD ENGINES.  NOT GOOD FOR OLDER PEOPL TRAVELING ALONE AND OUT OF TOWN BY 3 HOURS.  THIS NEEDS TO BE FIXED.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10694800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2015","dateComplaintFiled":"03/17/2015","vin":"2FAFP73WX3X","components":"EXTERIOR LIGHTING","summary":"WAS DRIVING ON HIGHWAY GOING ABOUT 65 WHEN THE LIGHTS HEADLIGHTS TURNED OFF. TOOK YTO ELECTRICAL MECHANIC SAID IT WAS A BAD HEADLIGHT MODULE . WAS TOLD FORD HAD A RECALL ON THIS.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10658959,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2014","dateComplaintFiled":"11/18/2014","vin":"2FAFP73W73X","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT FLUID WAS LEAKING UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE INTAKE AIR MANIFOLD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/30/14*LJ    THE CONSUMER STATED  THE ENGINE AIR MANIFOLD CRACKED AND THE THERMOSTAT ASSEMBLY FAILED ON THE DRIVER'S SIDE.    UPDATED 05/27/2015  *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10653445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2014","dateComplaintFiled":"11/07/2014","vin":"2FAFP73WX3X","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN THE STEERING WHEEL, THE STEERING SHAFT BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10651955,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2014","dateComplaintFiled":"11/02/2014","vin":"","components":"ENGINE","summary":"THE ENGINE LIGHT CAME ON THE DASH AND THE CAR STARTED TO SLOW AND SPUTTER AS LIKE IT WAS OUT OF GAS , WHEN I HAD MY MECHANIC LOOK HE FOUND THE INTAKE TO THE MANIFOLD WAS SHATTERED ( THE PLASTIC PART THAT THE HOES GRIPS ONTO . I WAS COMING HOME FROM WORK IT WAS COLD AND THE CAR JUST STOPS WORKING AS THE LOSS OF THE FLUID FROM THE INTAKE SPRAYED ALL OVER THE MOTOR,BELT,HOOD,ELECTRICAL AND THE MOTOR LOCKED UP AS I WAS TRYING TO COST TO THE PULL OFF AS IT WAS A MAJOR TRAFFIC AREA .  THE MANIFOLD INTAKE BROKE !!! IN NEW YORK \"  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10650917,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2014","dateComplaintFiled":"10/29/2014","vin":"","components":"ENGINE","summary":"I WAS ON VACATION COMING HOME AND THE CAR STARTED TO PULL THEN LET GO AND THE ENGINE LIGHT CAM ON THEN CAR LOCKED UP ON THE HIGH WAY FEW SECONDS LATTER THEIR WAS THICK WHITE SMOKE COMING FROM THE HOOD OF THE CAR AND THREW THE VENTS INSIDE THE CAR. I TURNED THE HAZARD LIGHTS ON AND GOT OUT OF THE CAR ON A HEAVY HIGH WAY THE CAR SMOKED FOR ABOUT 20-40 MINUTES, AFTER IT FADED I OPENED THE HOOD TO FIND THE ( MANIFOLD INTAKE ) BROKE SPRAYING THE COOLANT ALL OVER THE ENGINE AND ELECTRICAL UNDER THE HOOD OF THE CAR. I SEE ONLINE THEIR HAS BEEN OTHER COMPLAINTS AND FORD FIXING THEM ONLY IN THE HOTTER STATES AS I LIVE IN NY BUT WAS IN TEXAS WHEN THIS HAPPENED. ALSO WHEN THIS HAPPENED I HAD NO PLACE TO PULL OFF THE ROAD AS I WAS IN CONGESTED TRAFFIC / BUSY HIGHWAY - I AM LUCKY I DIDN'T GET HIT BY A CAR. FORD MOTOR COMPANY I KNOW YOU KNOW OF THE ISSUE !!!  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10648480,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2014","dateComplaintFiled":"10/17/2014","vin":"2FAFP71W63X","components":"FUEL/PROPULSION SYSTEM","summary":"I JUST PURCHASED THIS VEHICLE AND NOTICED WHILE PUMPING FUEL, IT WAS LEAKING FROM A TUBE LOCATED UNDER THE DRIVER SIDE REAR WHEEL. FUEL LEAKS OUT EVERYTIME I REFUEL. THIS IS A FIRE HAZARD AND HOPE THE MANUFACTURER CAN FIX THIS PROBLEM SINCE IT SEEMS TO BE A PROBLEM ON OTHER SAME YEAR CROWN VIC'S.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10648484,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2014","dateComplaintFiled":"10/17/2014","vin":"2FAHP74W93X","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 50 MPH, THICK WHITE SMOKE STARTED EMITTING FROM THE FRONT END OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10641354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2014","dateComplaintFiled":"10/04/2014","vin":"2FAHP71W63X","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"I TOOK CAR INTO MILLER FORD, PROVO AFTER RECEIVING RECALL, THEY SAID SWITCH WAS DEFECTIVE. AFTER 4 MONTHS OF NO COMMUNICATION CALLED AND THEY BLAMED FORD, CALLED AND COMPLAINED TO FORD, CASE# [XXX],SAID WOULD GET CALL DIST. MGR. WITHIN 48 HOURS NO CALLS. PROBLEM HEADLIGHTS GO OUT WHILE DRIVING. SIX WEEKS AGO WHILE DRIVING ON DARK ROAD LIGHTS WENT OUT AS A CHILD RAN ACROSS STREET WHILE TRAVELING 45MPH, ALMOST HIT CHILD. THIS IS A SAFETY RECALL THAT FORD IS NOT HANDLING IN A TIME MANNER GIVEN THE SAFETY DEFECT. MAYBE DOT CAN GET THESE NEEDED REPAIRS ORDERED IN A TIMELY MANNER, OR IS A CLASS ACTION LAWSUIT NEEDED TO BRING A NEGLIGENT, UNCARING MANUFACTURER TO DO THE RIGHT THING. IT IS SAD THEY  DO A DANGEROUS RECALL THEN FAIL TO FOLLOW THROUGH, I GUESS I CANNOT BUY FROM ANOTHER AMERICAN CAR MANUFACTURER, HAVE 7 OTHER FORDS, BUT PLANNING TO SELL THEM.     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10628224,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2014","dateComplaintFiled":"08/25/2014","vin":"2FAFP73WX3X","components":"EXTERIOR LIGHTING","summary":"MY WIFE TRIED TO TURN HER HEADLIGHTS ON AND THEY WOULD MOT GO ON. ALL OTHER EXTERIOR LIGHTS WERE LIT. SHE TRIED SEVERAL TIMES , BUT THEY WOULD NOT COME ON. SHE DROVE HOME USING HER HIGH BEAMS, AS THEY WERE THE ONLY ONES FUNCTIONING.  SHE WORKS 125 MILES AWAY AND BROUGHT THE CAR HOME ON THE 23RD. TODAY, THE 26TH, WAS THE FIRST TIME I HAVE HAD TO LOOK AT THEM. I TRIED THEM AND THERE IS NEITHER LOW BEAMS OR HIGH BEAMS NOW. ONLY HIGH BEAMS IN THE \"FLASH TO PASS\" MODE, WHERE YOU PULL THE TURN SIGNAL ARM BACK.  WHILE RESEARCHING THE PROBLEM ONLINE, I CAME ACROSS A LOT OF SIMILAR COMPLAINTS ALL SUGGESTING THE LCM BEING DEFECTIVE OR BROKEN. I ALSO FOUND THIS COMMENT IN PLACE OF AN ACTUAL RECALL BY FORD: \"4/172014 *****CUSTOMER SATISFACTION PROGRAM 14N01.... CHECK IT OUT, LIGHTING CONTROL MODULE WILL BE REPLACED OR REIMBURSEMENT MADE IF ALREADY HAD DONE!!!!*****.  I WOULD LIKE TO KNOW ABOUT THIS PROGRAM.  WE HAVE HAD A DOZEN FORDS SINCE 19984 AND THERE ARE FOUR IN OUR YARD RIGHT NOW. IT SEEMS WE HAVE BEEN LOYAL CUSTOMERS A LONG TIME AND WOULD LIKE A REPAIR DONE THAT IS NOT AN ISOLATED PROBLEM, BUT A VERY DANGEROUS ONE IF THE LIGHT GO OUT WHILE DRIVING.IF THIS IS NOT A RECALL, IT SHOULD BE.  BY THE WAY, HAD THE LIGHT SWITCH REPAIRED ON A 1989 CROWN VIC I OWNED AND THE SWITCH WAS MELTED BECAUSE IT WASN'T HEAVY DUTY ENOUGH IN THE WIRING. PROBABLY A RECALL, BUT DIDN'T KNOW ABOUT IT.   THANK YOU FOR YOUR TIME.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10620638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2014","dateComplaintFiled":"08/07/2014","vin":"2FAFP71W83X","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE REAR AXLE FRACTURED WITHOUT WARNING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10605396,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2014","dateComplaintFiled":"06/23/2014","vin":"2FAHP74W83X","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A HUMMING NOISE NEAR THE REAR DRIVER'S SIDE TIRE AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE REAR DRIVER'S SIDE WHEEL BEARING NEEDED TO BE REPLACED.  THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED.  THE FAILURE MILEAGE WAS 160,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10604294,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2014","dateComplaintFiled":"06/18/2014","vin":"2FAFP74W03X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.  THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 131,989.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10598188,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2014","dateComplaintFiled":"06/13/2014","vin":"","components":"EXTERIOR LIGHTING","summary":"DRIVING FROM WALMART AND MY HEADLIGHTS WENT OUT WHEN I TURNED MY LEFT DIRECTIONAL NOW AFTER 10 MINS OF HAVING HEADLIGHTS ON THEY TURN OFF ON THEIR OWN. I HAD THIS CAR FOR ALMOST 1 YEAR.   *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10587014,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2013","dateComplaintFiled":"05/07/2014","vin":"2FAFP74W53X","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE AXLE SHAFT FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE AXLE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 101,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10586198,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2014","dateComplaintFiled":"05/02/2014","vin":"","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT HAD TO USE THE HIGH BEAM. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 104,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10578575,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2014","dateComplaintFiled":"04/09/2014","vin":"2FAFP73W73X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ACTIVATED, BOTH HEADLIGHTS INTTERMITTENLY AND INDEPENDENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE.  THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10555913,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2013","dateComplaintFiled":"12/13/2013","vin":"","components":"POWER TRAIN","summary":"REAR AXLES AND BEARINGS ON 2003 - 2011 FORD CROWN VIC POLICE VEHICLES.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10544169,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2013","dateComplaintFiled":"09/18/2013","vin":"","components":"EXTERIOR LIGHTING","summary":"SUDDEN HEADLIGHT FAILURE AT NIGHT ON FREEWAY. REPEATED INTERMITTENT HEADLIGHT FAILURES. THIS IS A VERY DANGEROUS AND POTENTIALLY FATAL FLAW IN THE LIGHTING CONTROL MODULE (LCM). AFTER REVIEWING SIMILAR COMPLAINTS ONLINE IT SEEMS THAT THIS PART IS DEFECTIVE AND OVERHEATS CAUSING FAILURE. IT IS EXPENSIVE TO REPAIR AND FORD OFFERS NO ASSISTANCE ASIDE FROM SELLING AN EXPENSIVE REPLACEMENT PART WHICH HAPPENS TO BE THE SAME DEFECTIVE PART AS WAS ORIGINALLY INSTALLED.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10543350,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2013","dateComplaintFiled":"09/12/2013","vin":"2FAHP71W03X","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE STEERING SHAFT WAS CORRODED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10542871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2012","dateComplaintFiled":"09/10/2013","vin":"2FAFP74W93X","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS RANDOMLY QUIT WORKING FOR EXTENDED PERIODS OF TIME.  I HAD A MECHANIC INSTALL A NEW LCM (LIGHTING CONTROL MODULE) AND THE LIGHTS  NOW WORK BUT IT HAS CAUSED OTHER WIRING PROBLEMS.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10542958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2010","dateComplaintFiled":"09/10/2013","vin":"2FAFP74W83X","components":"VEHICLE SPEED CONTROL","summary":"I SAW SIMILAR REPORTS OF THIS FAILURE AND DECIDED TO ADD TO THE # OF COMPLAINTS, AS I EXPERIENCED THIS, TOO. UPON ACCELERATION UP A HILL, AIR FLOW THROUGH VENTS (A/C OR HEAT) WOULD STOP AND GO TO DEFROST, THEN RETURN AFTER CAR BEGAN \"CRUISING\" AGAIN.  OVER TIME, AIR FLOW DEFAULTED TO ALWAYS BEING DEFROST. (I HAD HEARD THAT THIS DEFAULT POSITION UPON FAILURE WAS A SAFETY MANDATE.)  WITHOUT A RECALL, THE COST WAS FULLY MINE, SO I CONSIDERED ALTERNATIVES. A DEALER SERVICE FOR THIS PROBLEM (REPLACE THE DASHBOARD'S ELECTRONIC AUTOMATIC TEMPERATURE CONTROL UNIT OR \"EATC\") WOULD HAVE BEEN MEGABUCKS (I HEARD $800 FOR THE UNIT, ITSELF) FOR PARTS AND LABOR. A REBUILT EATC BY MAIL ORDER (REBUILD MINE OR SWAP FOR MINE) WOULD HAVE BEEN $250-400 FOR THE PART ALONE. THE PROBLEM IS FAILED ORIGINAL O-RINGS ON THE VACUUM ACTUATORS WITHIN THE EATC; NOT A DEALER-OFFERED REPAIR.   I REPAIRED IT MYSELF. I ORDERED 5/52\" ID  X 9/32\" OD SILICONE O-RINGS (4 NEEDED, 1 FOR EACH ACTUATOR) AND REPLACED THEM ON THE NOZZLE OF EACH VACUUM ACTUATOR, REASSEMBLED AND REMOUNTED THE ACTUATORS, RECONNECTED THE VACUUM HOSES AND REINSTALLED THE EATC UNIT INTO THE DASHBOARD. AFTER MORE THAN 3 YEARS, THE EATC NOW CONTINUES TO OPERATE PROPERLY.  COST OF PARTS (O-RINGS, SILICONE SPRAY AND DIELECTRIC GREASE) WAS ABOUT $30 AND 1 1/2 HOURS OF MY TIME.  IT APPEARS TO BE AN EXTREMELY COMMON PROBLEM WITH A SIMPLE, ALBEIT VERY EXPENSIVE, CORRECTION, IF DONE BY THE DEALER.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10542963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2013","dateComplaintFiled":"09/10/2013","vin":"2FAFP74W83X","components":"EXTERIOR LIGHTING","summary":"AFTER DARK, WHILE DRIVING ON A DIVIDED STATE HIGHWAY, THE HEADLIGHTS UNEXPLAINABLE TURNED OFF, BUT RETURNED AFTER A COUPLE OF MINUTES OF TURNING THE HEADLIGHT SWITCH ON AND OFF, AND ACTIVATING THE HIGH BEAMS.  OVER THE FOLLOWING MONTH, THEY WOULD SOMETIMES FAIL TO COME ON WHEN I TURNED ON THE SWITCH, BUT WOULD COME ON AFTER A FEW MINUTES OF SWITCH JIGGLING, HIGH-BEAM INDICATOR CLICKING AND ROAD VIBRATION. (HIGH BEAMS WOULD, HOWEVER, ACTIVATE IF I HELD THE LEVER BACK AS IF TO FLASH THEM.)  THEY ALSO CONTINUED TO FAIL WHILE DRIVING.  UNABLE TO FIND A RECALL, AND NO KNOWLEDGE THAT THIS WAS A COMMON PROBLEM, I WAS GOING TO REPLACE THE HEADLIGHT SWITCH.  HOWEVER, AFTER RESEARCH, I BECAME AWARE THAT THIS IS A COMMON PROBLEM.  THE CAUSE IS A FAILED HEADLIGHT RELAY IN THE LIGHT CONTROL MODULE (\"LCM\") UNDER THE DASHBOARD, WHICH IS NOT A DEALER SERVICEABLE PART. DEALER REPAIR OF THIS COMMON PROBLEM (SEE THE OTHER COMPLAINTS TO NHTSA) CONSISTS OF REPLACEMENT OF THE ENTIRE LCM PLUS LABOR COSTS.  I REPAIRED THE PROBLEM BY REMOVING THE LCM AND REPLACING THE RELAY (APPROXIMATELY $6 FOR THE PART) ON THE PRINTED CIRCUIT BOARD.  PROBLEM IS NOW SOLVED - FOR ME. THESE HEADLIGHT RELAYS APPEAR TO BE LACKING IN DURABILITY, NOT DESIGNED FOR EXTENDED OPERATION.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10542968,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2013","dateComplaintFiled":"09/10/2013","vin":"2FAFP74W83X","components":"STEERING","summary":"STEERING THE VEHICLE BECAME HARD WHEN MAKING TURNS, AS IF THE POWER STEERING WAS NOT OPERATING.  AFTER MAKING TURNS, THE WHEELS DID NOT STRAIGHTEN BY THEMSELVES, AND TURNING THEM BACK HAD TO BE DONE MANUALLY, AS IF NO POWER STEERING WAS INSTALLED ON THE VEHICLE AND IT WAS STANDING STILL.  I SEE THAT THE RECENT RECALL IS ONLY FOR 2005-2001 CROWN VICTORIAS (AND SIMILAR PANTHER PLATFORM VEHICLES), BUT THIS FAILURE ALSO OCCURRED MY 2003.  A VIEW UNDER THE HOOD SHOWED THAT THE STEERING COLUMN UNIVERSAL JOINTS, LOCATED IN 2 PLACES ON THE SHAFT, WERE RUSTED AND DRY. AFTER FIRST APPLYING SILICONE SPRAY TO LOOSEN THEM UP (WHICH RELIEVED THE APPEARANCE OF POWER STEERING FAILURE), I APPLIED VERY GENEROUS AMOUNTS OF LITHIUM GREASE TO BOTH JOINT LOCATIONS.  THE PROBLEM HAS BEEN CORRECTED, BUT POSSIBLY ONLY TEMPORARILY IF THE SHAFT ACTUALLY NEEDS TO BE REPLACED LIKE ON THE 2005-2011 VEHICLES.  I REPORT THIS TO SHOW THAT THE PROBLEM MAY BE LARGER THAN ONLY WITHIN THE SELECTED RANGE OF VEHICLES.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10538510,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2013","dateComplaintFiled":"09/03/2013","vin":"2FAFP73W63X","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE STEERING SHAFT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.    *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10538505,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2013","dateComplaintFiled":"09/03/2013","vin":"2FAFP74W43X","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE STEERING SHAFT WAS CORRODED AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.   *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10536283,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2009","dateComplaintFiled":"08/20/2013","vin":"2FAFP74W73X","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY","summary":"HEATING AND DEFROST FAILED. FORD SERVICE CO WANTED A $1000 TO LOOK AT IT. I DIDN'T HAVE THEM LOOK AT IT. NOW, I ONLY DRIVE IT IN THE SUMMER MONTHS. THIS VEHICLE HAS AN ORIGINAL 70,000 MILES ON IT AND NOW THE HEADLIGHTS ONLY WORK INTERMITTENTLY. IN 2010 I HAD TO HAVE THE GAS TANK REPLACED. I HAVE READ SEVERAL REPORTS ON 2003 CROWN VIC WITH THE SAME PROBLEMS. I LIVE IN THE SOUTH, LOTS OF RAIN AND HUMIDITY. DEFROST IS A MUST AS WELL AS HEADLIGHTS. I DO NOT UNDERSTAND WHY FORD IS GIVING THE OPTION TO AS TO WHETHER OR NOT THEY WILL FIX THEIR DEFECTS OR PASS THEM ON TO THE CONSUMER. I HAVE A 1995 NISSAN, 140000 MILES. THE BODY IS FALLING APART, BUT THE ENGINE RUNS LIKE A SEWING MACHINE AND ALL THE ELECTRICAL WORKS, EVEN THE WINDOWS. MADE IN THE USA... SAD.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10531657,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2013","dateComplaintFiled":"07/24/2013","vin":"2FAHP71WX3X","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT SPOKE WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION) AND WAS TOLD THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT ONLY THOSE VEHICLES BEING UTILIZED AS POLICE CRUISERS WERE ELIGIBLE FOR REPAIRS UNDER THE RECALL. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY USED AS A POLICE CRUISER. THE CONTACT THEN SPOKE WITH THE MANUFACTURER, WHO STATED THAT THEY WOULD HAVE TO SIDE WITH THE DEALER ALTHOUGH THE SPECIFICS WERE NOT LISTED IN THE RECALL. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10525772,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2013","dateComplaintFiled":"07/19/2013","vin":"","components":"EXTERIOR LIGHTING","summary":"THIS WAS THE SECOND TIME MY LIGHTS WENT OUT AND WOULDN'T COME BACK ON. I HAD TO DRIVE HOME FROM THE ER AFTER MY DAD WAS ADMITTED HOLDING MY HIGH BEAMS ON. VERY DANGEROUS. THEN THEY WENT OUT AGAIN THIS MORNING ON THE WAY TO WORK I LEAVE AT 230 AM AND AGAIN I HELD MY HIGH BEAMS ON TO DRIVE TO WORK. I CALLED FORD THEY NOTED MY COMPLAINT. YEA NO HELP!!!!!  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10524029,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2013","dateComplaintFiled":"07/09/2013","vin":"2FAFP74W63X","components":"EXTERIOR LIGHTING","summary":"LAST TUESDAY, I DROVE FROM SAN JOSE BACK TO ORANGE COUNTY AT 9:00PM AND WHEN I DROVE ON 152 EAST FREEWAY AROUND 9:30PM-10PM SUDDENLY MY HEADLIGHT TURN OFF AT THE CURVE THAT MAKE ME ALMOST FALL DOWN THE HILL. I'M REALLY SCARE AND MY WIFE HAD BEEN CRYING BECAUSE THERE IS NO STREET LIGHT AND I TURN MY CAR FOLLOW THE REFLECT THINGS ON THE ROAD TO KEEP MY CAR ON DRIVING RIGHT THEN BRAKE AND PULL OVER ON THE SIDE OF THE HILL. AFTER THAT HAPPENED I DO SOME RESEARCH AND FIND OUT SO MANY FORD CROWN VICTORIA HAVE THIS DEFECT I WONDER WHY THE FORD COMPANY LOOK THE PEOPLE LIFE IS CHEAP LIKE THAT, THEY SUPPORT TO KNOW THIS ISSUE AND HAVE TO RECALL TO FIX THIS PROBLEM. THERE IS SOME ONE, SOME LAW PROTECT US BY THAT, PLEASE ADVISE ME WHAT SHOULD I DO WITH THAT. THERE IS NO PROBLEM TO FIX THIS ISSUE BUT THE THINGS IS VERY EXPENSIVE AND THE FORD HAVE NO RIGHT TO THIS TO ME AND MY FAMILY. MY CAR IS 2003 FORD CROWN VICTORIA LX, MY SUGGESTION IS WHOEVER OWN THE CROWN VICTORIA SHOULD SIGN THE LAW SUIT TO SUE THEM IF NOT ONE DAY YOU, YOUR WIFE AND YOUR KIDS WILL FALL OUT OF THE MOUNTAIN THEN IT'S TOO LATE.   *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10514346,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2012","dateComplaintFiled":"05/30/2013","vin":"2FAFP71W73X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED AND THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.   *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10508102,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2013","dateComplaintFiled":"04/13/2013","vin":"2FAHP71W83X","components":"EXTERIOR LIGHTING","summary":"DRIVING ALONG INTERSTATE WHEN HEADLAMPS WENT OFF. APPARENTLY THIS IS A KNOWN ISSUE WITH SEVERAL REPORTS BOTH TO NHTSA AND MISC ONLINE SOURCES. OTHER LIGHTS WORK AS EXPECTED. HEADLAMPS WORK SOMETIMES AND SOMETIMES NOT. CLEARLY THIS IS A SAFETY ISSUE THAT COULD HAVE A POTENTIALLY DEVASTATING RESULT.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10500093,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2013","dateComplaintFiled":"02/26/2013","vin":"2FAFP73WX3X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS DURING NIGHT HOURS, THE HEADLIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 140,000.   THE DEALER RECOMMENDED REPLACING THE LIGHTING CONTROL MODULE AT A COST OF$ 500 PLUS LABOR. UPDATED 04/24/13","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10496128,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2013","dateComplaintFiled":"02/01/2013","vin":"2FAFP73W53X","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS FAILED FOR THE SECOND TIME ON THIS VEHICLE!!! RAN OFF ROAD IN PITCH DARK.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10488871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2012","dateComplaintFiled":"12/15/2012","vin":"2FAFP74W43X","components":"SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER","summary":"INVESTIGATED REAR END NOISE.   BOTH AXLES HAVE EXTREME WARE .  BEARING FAILURE. AND MUST BE REPLACED.  FORD RECALLED ONLY POLICE AND COMMERCIAL P70 P71 AND P72 BY ORDER OF NHTSA.   FORD NEW ALL MODELS  EXPERIENCED THIS FAILURE AS IDENTIFIED IN TSB 030505A ISSUED 3-5-03.  MY FORD CV A P74 MODEL WAS MADE 11-05-02.  ONLY A SILENT RECALL.  AND NOT NOW HONORED AFTER NORMAL WRTY EXPIRES.    *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10480186,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2012","dateComplaintFiled":"10/15/2012","vin":"2FAFP73W13X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS FAILED AND WOULD NOT RE-ILLUMINATE. THE CONTACT HAD TO LEAVE THE VEHICLE SITTING OVERNIGHT AND THE FOLLOWING DAY, THE LIGHTS STILL WOULD NOT ILLUMINATE. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 95,343.  UPDATED 11/29/12*LJ  THE CONSUMER STATED TWO LATER, THE LIGHTS CAME BACK ON.  THE LIGHTS WORKED FINE UNTIL NOVEMBER 7, 2012. HE STATED HE HAD TO PULL AND HOLD THE PASSENGER HIGH BEAM FLASH ARM IN ORDER TO DRIVE HOME. THE LIGHTS CAME BACK ON THE NEXT THE DAY, WHEN THE VEHICLE WAS STARTED. UPDATED 11/29/12","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10475358,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2012","dateComplaintFiled":"09/13/2012","vin":"2FAFP74W93X","components":"EXTERIOR LIGHTING","summary":"WHILE DRIVING AFTER DARK THE HEADLIGHTS TURNED THEMSELVES OFF. THE DASH SWITCH WAS SET ON AUTO SO I CHANGED IT MANUAL BUT NO EFFECT. I DROVE WITH THE HEADLIGHT FLASH SWITCH PULLED IN ORDER TO GET HOME. THE LIGHTS WILL CYCLE BACK ON AND THEN OFF AGAIN WITHOUT ANY INPUT FROM ME. WHEN THE LIGHTS ARE OFF IT DOESN'T MATTER WHAT POSITION THE DASH SWITCH IS SET ON.   THIS IS A DEFINITE SAFETY ITEM AND SHOULD BE A RECALL BY FORD MOTOR COMPANY. FOR ME TO HAVE A SHOP FIX THIS ITEM WILL COST AROUND $500.00. I FEEL THIS SHOULD BE COVERED BY FORD.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10473012,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2012","dateComplaintFiled":"08/30/2012","vin":"2FAHP74W03X","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT NOTICED A ROARING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION:REAR) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10472614,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2012","dateComplaintFiled":"08/27/2012","vin":"2FAFP71W93X","components":"WHEELS","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL SPLIT WHERE THE RIM CONNECTED TO THE CENTER OF THE WHEEL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V279000 (WHEELS), BUT THE MANUFACTURER INFORMED HIM THAT THE RECALL ONLY APPLIED TO THE MODELS THAT WERE BEING USED AS POLICE VEHICLES. THE CONTACT STATED THAT THE INFORMATION WAS NOT INDICATED IN THE RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 180,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10471941,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2012","dateComplaintFiled":"08/22/2012","vin":"2FAFP71W93X","components":"WHEELS","summary":"HAVE BEEN DRIVING THE CAR BACK AND FORTH TO WORK UNDER NORMAL CONDITIONS.  THEN REALIZED THE CAR HAD A FLAT, THEN TOOK TO THE LOCAL TIRE SHOP.  WHERE THEY INFORMED ME THE TIRE WAS FINE, BUT THE WHEEL HAD SPLIT AT THE CONNECTION WELD(MAKING IT NO GOOD).  FOUND OUT FORD HAD A RECALL, I WENT TO MY LOCAL FORD DEALER WHERE THEY EXPLAINED IT WAS A DEFECT AND WOULD BE REPLACED IF IT WAS A CURRENT POLICE VEHICLE. WHERE IT IS NOT CAUSE I OWN IT, THEY SAID THEY CAN NOT PERFORM THE RECALL. NOW TELL ME HOW AM I NOT ANYMORE IMPORTANT THAN OUR POLICE OFFICIALS? MY FAMILY IS AT SAFETY RISK, ALONG WITH MYSELF, AND OTHERS ON THE ROAD, BECAUSE THE WHEEL COULD SPLIT AND CAUSE AND ACCIDENT! SO TELL ME WHY WONT FORD STAND BEHIND THERE RECALLED PRODUCT?   *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10460385,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2012","dateComplaintFiled":"06/03/2012","vin":"2FAFP71W73X","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"I HAVE A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR THAT HAS FAULTY LCM THAT CAUSES THE HEADLIGHTS TO TURN OFF (SHORT OUT) WHILE DRIVING. THIS HAS HAPPENED AT LEAST 40 TIMES SINCE I BOUGHT THIS AUTOMOBILE IN FEBRUARY 2012 AND HAS CAUSED ME TO PULLOVER IN DARK DANGEROUS SITUATIONS. I RESEARCHED THE PROBLEM ON THE INTERNET AND THE SOLUTION POINTED TO A FAULTY LCM. I HAD TO BANG ON THE LCM EACH TIME TO GET THE LIGHTS TO TURN BACK ON. THESE LCMS HAVE NEVER BEEN RECALLED EVEN THOUGH THE PROBLEM AND SOLUTION IS ALL OVER THE INTERNET. I'M AFRAID SOMEONE WILL HAVE TO GET HURT OR KILLED IN AN ACCIDENT BEFORE NHTSA WILL FORCE A RECALL. I AM ASKING THAT THIS PART BE RECALLED IMMEDIATELY. THANK YOU  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10456785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2009","dateComplaintFiled":"04/28/2012","vin":"","components":"ELECTRICAL SYSTEM","summary":"2003 CROWN VICTORIA, WAS USING VEHICLE FOR COMMERCIAL USE DURING THE NIGHT HOURS, WHEN EXPERIENCED INTERMITTENT LOW BEAMS, CLOSER EXAMINATION FOUND THAT THE LCM LIGHTING CONTROL MODULE, LOCATED ABOVE BRAKE PEDAL HAD HEATED UP TO A TEMPERATURE FROM HIGH RESISTANCE OF SOLDERED CONTACT JOINTS NOT SUPPORTING REQUIRED VOLTAGE FOR LOW BEAMS WHEN TURNED ON. IT IS ONLY WHEN THE JOINTS COOL THAT THE LIGHTS WOULD COME ON ONLY TO END IN GOING OFF WHEN HEATING BACK UP.  FOR THE COST OF THE LCM AT 400 BUX USED, I WAS FORCED TO BYPASS THE LCM BY INSTALLING A TOGGLE AND LATER THE HIGH BEAM FUNCTION CEASED TO OPERATE, WHICH THEN I ADDED A SECOND TOGGLE FOR THE HIGH BEAM FEATURE.  THE A/C HAS TO BE INTEGRATED ON THE SAME BOARD AS THE A/C COMP ONLY KICKS ON APPROX. 15 MIN AFTER ENGINE IS WARM, RATHER THAN ON DEMAND. THIS IS A DEFINITE FACTORY DEFECT AS THE 03  IS TOTALLY DIFFERENT FROM THE 02, AND MOST LIKELY WASN'T ADEQUATELY TESTED FOR THE MARKET.  THIS DEFECT NEEDS ATTENTION AS THE DANGER HERE IS WITHOUT THE LIGHTS A COLLISION MAY OCCUR, AND OR USING A HIGH BEAM AS A SUBSTITUTE MAY AND BLIND OPPOSING TRAFFIC CAUSING A COLLISION. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10454034,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2011","dateComplaintFiled":"04/04/2012","vin":"2FAFP74W93X","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"HEADLIGHTS SHUT OFF WHILE DRIVING AT NIGHT, NO WAY TO ILLUMINATE THE ROADWAY.  HOUR LATER THEY CAME BACK ON.  FAILURE CONTINUES INTERMITTENTLY FOR A MONTH NOW LIGHTS DO NOT WORK AT ALL.  MAJOR SAFETY ISSUE.  HAD MECHANIC REVIEW AND TOLD LCM NEEDED REPLACED,  THIS PART FAILURE ALSO CAUSES THE DIGITAL CLIMATE CONTROL TO NOT OPERATE (MEANING NO DEFROSTER, NO HEAT, NO A/C), THE DOME LIGHTS, AND VANITY LIGHTS NOT TO WORK.  ONLY WAY TO DRIVE AT NIGHT IS TO HOLD THE FLASH TO PASS ON CONSTANTLY WHICH AGAIN IS A HAZARD WITH BOTH HANDS UNABLE TO BE ON THE STEERING WHEEL.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10452111,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2012","dateComplaintFiled":"03/18/2012","vin":"2FAFP74W13X","components":"EXTERIOR LIGHTING","summary":"LOST BOTH HEADLIGHTS WITH  FOR TURNING THEM ON, NO OTHER WAY TO TURN THEM TRY ALL MEANS. WOULD STAY OFF FOR 3 TO 5 TO NEVER RETURN.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10451687,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2012","dateComplaintFiled":"03/14/2012","vin":"2FAFP74W93X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS SUDDENLY STOPPED ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10450026,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2012","dateComplaintFiled":"03/02/2012","vin":"2FAHP74W93X","components":"STRUCTURE","summary":"TRAVELING ON PA TURNPIKE, VEHICLE STOPPED MOVING.  CALLED FOR TOW TO NEAREST FORD GARAGE (HAGGERSTOWN, MD FORD) FOR REPAIR.  WHEN VEHICLE WAS PLACED ON LIFT REAR TIRE FELL OFF.  THE AXEL HAD BROKE AT THE TIRE. VEHICLE HAD 100,048 MILES.  VEHICLE HAS NO RUST OR BODY ISSUES.  VEHICLE IS IN VERY GOOD SHAPE.  I FEEL THIS IS A MANUFACTURE DEFECT.  I FEEL THIS COULD HAVE CAUSED A SERIOUS ACCIDENT WITH INJURIES SUSTAINED.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10449004,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/13/2012","dateComplaintFiled":"02/22/2012","vin":"2FAFP74W03X","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN RAINY WEATHER CONDITIONS, THE VEHICLE STARTED TO HYDROPLANE AND JERK VIOLENTLY. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKES AND AS A RESULT, SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. IN ADDITION, SHE STATED THAT WHILE INSPECTING THE VEHICLE SHE NOTICED THAT THE AXLE WAS FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CONTUSIONS TO THE HEAD, NECK AND BACK. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 76,729.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10447526,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2012","dateComplaintFiled":"02/11/2012","vin":"2FAHP74W63X","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS SHUT OFF WITHOUT WARNING AND THEN BACK ON THEN OFF. HEADLIGHTS SEEM TO GO OFF WHEN EVER THEY WANT. THIS HAPPENED EARLY IN THE MORNING WHEN IT WAS STILL DARK OUTSIDE. THIS COULD BE A SERIOUS SAFETY PROBLEM. I HAD TO PULL OVER UNTIL IT WAS LIGHT OUTSIDE SO I COULD SEE THE ROAD AND OTHERS COULD SEE ME.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10441501,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2010","dateComplaintFiled":"12/28/2011","vin":"2FAHP74W63X","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"TL- THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  THE CONTACT STATED THAT THE LIGHT CONTROL MODULE FAILED. THE CONTACT WAS TRAVELING DOWN A MOUNTAIN ROAD WHEN THE LIGHT FAILED. THE HEADLIGHTS AND THE HIGH BEAM HEADLIGHTS WERE BOTH INOPERABLE.  THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS CONFIRMED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE REAR AXLE BEARING WOULD EXHIBIT A VERY LOUD NOISE WHEN DRIVING. THE CONTACT STATED THAT THERE WAS A MANUFACTURER'S RECALL FOR BOTH THE REAR AXLE AND THE HEADLIGHTS FOR THE SAME YEAR, MAKE AND MODEL BUT ONLY FOR THOSE VEHICLES THAT WERE BEING UTILIZED AS POLICE VEHICLES ONLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,000.  KMJ","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10440397,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2011","dateComplaintFiled":"12/19/2011","vin":"2FAFP74W73X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LOW-BEAM HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE CONTROL MODULE FOR THE LOW BEAM HEADLIGHTS FAILED AND WOULD NEED REPLACING.  THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 70,700.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10438829,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2011","dateComplaintFiled":"12/07/2011","vin":"2FAHP71W33X","components":"EXTERIOR LIGHTING","summary":"I RECENTLY BEGAN HAVING HEADLIGHT AND PARKLIGHT/ TAILLIGHT TROUBLE WHEN MY HEADLIGHTS STARTED TO SHUT OFF WHILE I WAS DRIVING. I OWN A 2003 FORD CROWN VICTORIA I STILL HAD MY DASH LIGHTS AND TAIL LIGHTS WORKING. APPARENTLY IT IS SOME SORT OF DESIGN FLAW IN THE LCM AND IT ONLY APPLIES TO THE LOW BEAMS AND CONSTANT ON HIGH BEAM FUNCTION. THE FLASH TO PASS FUNCTION WILL STILL WORK THOUGH WHEN IT WAS MALFUNCTIONING. IT SEEMS TO BE ON THE LCM OR LIGHTING CONTROL MODULE. OR THE BCM.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10438605,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2011","dateComplaintFiled":"12/05/2011","vin":"2FAFP74W73X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10437134,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"02/04/2010","dateComplaintFiled":"12/01/2011","vin":"2FAFP74W13X","components":"AIR BAGS","summary":"2003  FORD CROWN VICTORIA. CONSUMER STATES AIR BAGS DID NOT DEPLOY DURING CRASH *TGW  THE CONSUMER SUFFERED A MINOR INJURY AND HIS WIFE WAS SEVERELY INJURED. *JB  UPDATED 09/18/12  UPDATED 02/09/12. *JB  UPDATED CUSTOMER ADDRESS. UPDATED 10/04/12","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10436435,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2010","dateComplaintFiled":"11/19/2011","vin":"2FAFP73W63X","components":"SUSPENSION","summary":"THE REAR AXLE WENT OUT ON THE PASSENGER SIDE APPROXIMATELY 8 MONTHS OR SO BEFORE THE DRIVER SIDE REAR AXLE STARTED GOING.  THERE HAVE BEEN RECALLS FOR THIS SAME THING ON THE SAME MAKE, YEAR  AND MODEL AS MY CAR.  WE REPLACED THE PASSENGER REAR AXLE AND ARE NOW FACING HAVING TO REPLACE THE DRIVER'S SIDE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10425299,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2011","dateComplaintFiled":"09/13/2011","vin":"2FAFP71W73X","components":"EXTERIOR LIGHTING","summary":"THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, BOTH OF THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE WOULD OCCUR INTERMITTENTLY, THE LIGHTS WOULD OCCASIONALLY ILLUMINATE BUT WOULD FAIL AGAIN WITHIN A FEW MINUTES. THE LIGHTING CONTROL MODULE WAS REPLACED ONCE AND AT A LATER DATE IT FAILED AGAIN.THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. SEARCH OF THE INTERNET INDICATED THAT THIS PROBLEM HAS BEEN REPORTED NUMEROUS TIMES IN THE MODEL YEAR THAT THE CONTACT DRIVES IN ADDITION TO OTHER MODEL YEARS. THE FAILURE MILEAGE WAS APPROX. 210,655.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10395277,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2011","dateComplaintFiled":"04/08/2011","vin":"2FAFP71W73X","components":"UNKNOWN OR OTHER","summary":"CAR HAD BEEN RUNNING ROUGH FOR A COUPLE OF DAYS I ASSUMED WAS POOR GAS QUALITY WHEN THE CAR GOT LOUD AND RAN ROUGH I PULLED OVER OPENED HOOD AND FOUND THAT A SPARK PLUG BLEW RIGHT OUT OF ENGINE BREAKING THE COIL ON PLUG AND STRIPPING THE THREADS IN THE HEAD.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10386474,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2011","dateComplaintFiled":"03/04/2011","vin":"2FAHP74W23X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 65 MPH WHEN BOTH HEADLIGHTS FAILED. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE LIGHT CONTROL MODULE WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10383693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2011","dateComplaintFiled":"02/18/2011","vin":"2FAFP74W53X","components":"WHEELS","summary":"2003 CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO HIS VEHICLE NOT BEING ABLE TO BE REPAIRED UNDER RECALL DUE TO HIS VIN NUMBER NOT BEING INCLUDED. *TGW  THERE WAS A RECALL ON THE WHEELS. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10379963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2011","dateComplaintFiled":"02/02/2011","vin":"2FAFP74W53X","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE BEGAN TO HEAR A NOISE FROM THE REAR. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT HIS REAR AXLE HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY VERIFIED WHAT THE MECHANIC STATED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL 04V328000 (SUSPENSION: REAR). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 114,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10373463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2010","dateComplaintFiled":"12/30/2010","vin":"2FAHP74W93X","components":"EXTERIOR LIGHTING","summary":"THE HEADLIGHTS IN MY 2003 FORD CROWN VICTORIA RANDOMLY TURN OFF AND BACK ON WITHOUT WARNING. THEY CAN STAY OFF FOR HOURS AT A TIME. SOMETIMES THEY ARE OFF, SOMETIMES THEY ARE ON AND USING THE HEADLIGHT SWITCH DOES NOTHING TO CORRECT ISSUE. I TOOK THE VEHICLE TO A FORD DEALERSHIP AND WAS TOLD IT IS THE LIGHTING CONTROL MODULAR WHICH IS GOING TO BE $700 JUST FOR THE PART. ALSO, I PURCHASED AN ADDITIONAL WARRANTY ON THE VEHICLE WHICH IS VALID FOR ANOTHER 7 MONTHS AND THE WARRANTY COMPANY IS TRYING TO DENY THE CLAIM.  I CANNOT FIND A RECALL FROM FORD FOR THIS DEFECT. THE VEHICLE HAS APPROXIMATELY 70,000 MILES. I HAVE SEEN NUMEROUS POSTINGS FOR THE SAME ISSUE. THE CONSUMER SHOULD NOT HAVE TO PAY FOR THIS DEFECTIVE PART SINCE CLEARLY IT IS A WIDESPREAD ISSUE AND IS A SAFETY HAZARD WHEN DRIVING AT NIGHT.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10366799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2010","dateComplaintFiled":"11/19/2010","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"2003 FORD CROWN VICTORIA LIGHTING CONTROL MODULE FAILS WITHOUT WARNING AND CAUSES HEADLIGHTS TO GO OUT.  COST TO REPAIR SEEMS TO BE $500. FOR THE MODULE AND $200-300 FOR INSTALLATION.  AFTER RESEARCHING THE INTERNET FOR A REASON, IT SEEMS TO BE A VERY COMMON PROBLEM FOR THIS MODULE TO FAIL.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10364146,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2009","dateComplaintFiled":"11/05/2010","vin":"2FAHP71W13X","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD CLUNKING AND GRINDING NOISE COMING FROM THE REAR AXLE AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE REAR  PASSENGER SIDE WHEEL BEARINGS AND AXLE SHAFT. THE FAILURE OCCURRED SIX MONTHS AFTER THE REPAIR. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION: REAR). THE VIN WAS NOT INCLUDED IN THE RECALL DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10363865,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2010","dateComplaintFiled":"11/03/2010","vin":"3FAHP39523R","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM THE PARK POSITION.  IN ORDER SHIFT INTO REVERSE HE HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND ALLOW IT TO SLOWLY ROLL BACKWARDS. UPON DRIVING THE VEHICLE HE ALSO NOTICED THE VEHICLE WOULD NOT SHIFT INTO 6TH GEAR.  A DIAGNOSTIC TEST WAS NOT PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10363788,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2010","dateComplaintFiled":"11/02/2010","vin":"2FAFP71W33X","components":"EXTERIOR LIGHTING","summary":"I OWN A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR, OVER THE LAST SEVERAL MONTHS THE HEADLIGHTS WILL SHUT OFF RANDOMLY. FROM RESEARCHING ONLINE IT SEEMS THIS IS A VERY WIDESPREAD/WELL KNOWN PROBLEM. WHY HASN'T THERE BEEN A RECALL ON THE DEFECTIVE PART? *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10350685,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2010","dateComplaintFiled":"08/19/2010","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"LIGHTING CONTROL MODULE (LCM) FAILURE EXACTLY AS DESCRIBED BY OTHERS REPORTING THE SAME PROBLEM. THE LCM HAD TO BE REPLACED AND THE SECOND ONE FAILED AS WELL AND IS CURRENTLY BEING REPLACED. THIS IS AN EXPENSIVE PART AND CAUSES A VERY DANGEROUS SITUATION AS IT HAPPENS INTERMITTENTLY UNTIL IT COMPLETELY FAILS. IT SHOULD BE NOTED THAT THE A/C FAN OPERATION IS ALSO TIED TO THE SAME RELAY THAT FAILS IN THE LCM. FORD CLAIMS THERE'S BEEN NO RECALL ON THIS FAILURE. MY CV IS THE SPORT LX AND HAD UNDER 46000 MILES WHEN IT HAPPENED THE FIRST TIME AND LESS THAN 48000 THE SECOND TIME. OUR OTHER CV OF THE SAME YEAR IS THE DIGITAL MODEL CV. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10345738,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2010","dateComplaintFiled":"07/27/2010","vin":"2FAFP74W33X","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE THE VEHICLE WAS BEING SERVICED BY A LOCAL MECHANIC, THE CONTACT WAS INFORMED THAT BOTH REAR AXLE BEARINGS WERE WORN AND WOULD NEED TO BE REPLACED. IN ADDITION, ONE OF THE SEALS WAS LEAKING. THE MECHANIC REPAIRED THE VEHICLE AT THE CONTACT'S EXPENSE. THE CONTACT REFERENCE NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION: REAR) BUT COULD NOT CONFIRM IF HIS VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 125,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10340284,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2010","dateComplaintFiled":"06/27/2010","vin":"2FAFP74W63X","components":"EXTERIOR LIGHTING","summary":"2003 CROWN VICTORIA LSX, 41,541 MILES, WELL MAINTAINED. HEADLIGHTS TURNED ON DURING NIGHT DRIVING WILL SHUT OFF ON THEIR OWN WITHOUT NOTICE WHILE VEHICLE IS TRAVELING ALONG THE ROADWAY. NO WARNING. JUST DARKNESS WHERE THERE WAS LIGHT. A VERY DANGEROUS SITUATION THAT FORCES A PULL OFF TO THE SIDE OF THE ROADWAY WITH OR WITHOUT A SHOULDER FOR EMERGENCY STOPPING. THE HEADLIGHTS RETURN TO THEIR ON POSITION WITHOUT DOING ANYTHING MANUALLY TO THE SWITCHES OR IGNITION.     TIME FRAME FOR THIS AUTOMATED OFF AND ON OPERATION VARIES.  NO SET PATTERN OBSERVED FOR THIS OCCURRENCE.     MECHANIC RELATES THAT THE LIGHT CONTROL MODULE, (LCM) WILL NEED REPLACEMENT. FOR A COMPONENT INSIDE THE PASSENGER COMPARTMENT THAT IS NOT EXPOSED TO THE ELEMENTS, ON A VEHICLE WITH UNDER 42,000 MILES, THIS IS AN UNACCEPTABLE OUT OF WARRANTY COST TO BE BORN BY MYSELF AND OTHERS FOR A SAFETY ISSUE THAT SEEMS TO BE CAUSED BY A COMPUTER BOARD RELAY THAT IS DEFECTIVE. THE REPLACEMENT PART IS SEVERAL HUNDRED DOLLARS.     I COULD SEE THE HEADLAMPS THEMSELVES BURNING OUT, OR A FUSE, BUT NOT A COMPONENT THAT IS NEEDED TO MAKE THEM LIGHT UP IN THE FIRST PLACE.  AS OF THIS TIME, I UNDERSTAND THAT YOUR DEPARTMENT HAS NOT ISSUED A RECALL FOR THIS DEFECTIVE ITEM THAT IS CENTRAL FOR THE SAFE OPERATION OF THIS VEHICLE DURING THE HOURS AFTER DUSK AND BEFORE DAWN.     SEEMS THAT THE PROBLEM WAS BUILT INTO THE VEHICLE BY RUNNING THE HEADLAMP CONTROLLER THROUGH A DEFECTIVE CIRCUIT BOARD THAT IS PART OF A OVERLY EXPENSIVE TOTAL PART CALLED THE LCM. NIGHT DRIVING REQUIRES ILLUMINATION PROPERLY CONTROLLED BY THE DRIVER AND VEHICLE SYSTEMS. NOT ROCKET SCIENCE, JUST LIGHTS ON AND LIGHTS OFF WHEN SWITCHED.    CONTROL BY THE NIGHT ILLUMINATION SYSTEM TO TOGGLE THE LIGHTS ON AND OFF WHEN THE SWITCH IS IN AN ON POSITION IS A DEFECT THAT MUST BE ADDRESSED. UNTIL IT IS, THE REPLACEMENT PART NEEDED IS ALSO DEFECTIVE.    THE ORIGINAL FACTORY PART IS STILL INSTALLED AND MAY BE INSPECTED. AIR AND OIL FILTERS HAVE BEEN REPLACED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10336163,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2010","dateComplaintFiled":"06/14/2010","vin":"2FAFP71W13X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 45 MPH, THE HEADLIGHTS FAILED AND RESET THEMSELVES WITHIN SECONDS. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE DEALER ADVISED REPLACING THE RELAY CONTROL MODULE. THE MANUFACTURER ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND ANY REPAIRS WOULD BE AT THE EXPENSE OF THE CONTACT. THE VEHICLE WAS LEFT WITH THE DEALER WHERE HE WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 105,000.    UPDATED 11/12/10 *CN  THE CONSUMER STATED THE HEADLIGHTS WOULD FAIL AT TIMES. THE CONSUMER STATED HE TOOK THE LIGHTING CONTROL MODULE APART AND FOUND THE RELAYS THAT CONTROLLED THE HEADLIGHTS MELTED THE SOLDER ON THE CIRCUIT BOARD CREATING AN INTERMITTENT CONNECTION.   THE CONSUMER STATED HE COMPARED THE RELAY WITH ANOTHER RELAY AND FOUND HIS RELAY TO BE SIGNIFICANTLY SMALLER. UPDATED 11/24/10","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10330324,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2010","dateComplaintFiled":"05/13/2010","vin":"2FAHP74WX3X","components":"EXTERIOR LIGHTING","summary":"LIGHTING CONTROL MODULE FAILED, CAUSING LOSS OF HEADLIGHTS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10329958,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2010","dateComplaintFiled":"05/11/2010","vin":"2FAHP71W03X","components":"TIRES","summary":"TIRE FAILURE.  ON FREEWAY TRAVELING AT APX 75 TREAD CAME OFF TIRE ON BACK DRIVERS SIDE CAUSING IT TO SERVE TIP OVER AND LAND IN THE DITCH.  A SMALL AMOUNT OF TREAD LEFT ON A SMALL PORTION OF TIRE WITH THE REST OF THE DREAD COMING OFF COMPLETELY. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"TOYO","productModel":"800 ULTRA","size":null,"manufacturer":"Toyo Tire Holdings of Americas, Inc."}]},{"odiNumber":10327530,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2010","dateComplaintFiled":"04/26/2010","vin":"2FAFP74W63X","components":"POWER TRAIN","summary":"FOR OVER A YEAR I HEARD A RUMBLING FROM THE REAR RIGHT OF MY CAR WHICH A MECHANIC ORIGINALLY THOUGHT WAS A TIRE NOISE.  ON 3/2/10 THE DEALER REPORTED HEARING A BEARING NOISE AND ON 3/11/10 \"REPLACED RIGHT REAR WHEEL BRG AND SEAL ALSO REPLACED AXEL WAS DAMAGED FILL REAR DIFF ...\"    I HAVE THE AXLE AND BEARINGS THAT WERE REPLACED IN CASE YOU WANT TO INSPECT THEM.  AT REPAIR THE CAR HAD 44884 MILES ON IT.  IT COST ME $694.57 TO REPAIR.  THE CAR WAS ASSEMBLED AT ST. THOMAS AND IS NOT A POLICE OR FLEET CAR.  UNFIXED, THE LOSS OF DRIVE FUNCTION COULD HAVE RESULTED IN A CRASH.  HOW MANY OTHER UNITS OF THIS MODEL HAVE BEEN INVOLVED IN A CRASH OR ARE A DISASTER WAITING TO HAPPEN? *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10326769,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2010","dateComplaintFiled":"04/21/2010","vin":"2FAFP71W13X","components":"VEHICLE SPEED CONTROL","summary":"2003 FORD CROWN VICTORIA POLICE WAS PARKED. DRIVER PUT FOOT ON BRAKE, PUT CAR IN REVERSE. CAR SUDDENLY ACCELERATED AT HIGH SPEED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10321783,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2010","dateComplaintFiled":"03/24/2010","vin":"2FAFP73W93X","components":"EXTERIOR LIGHTING","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, BOTH OF THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE WOULD OCCUR INTERMITTENTLY. WHEN DRIVING OVER A POTHOLE OR BUMPY ROAD SURFACE, THE LIGHTS WOULD OCCASIONALLY ILLUMINATE BUT WOULD FAIL AGAIN WITHIN A FEW MINUTES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE TURN SIGNAL SWITCH WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE LIGHTING CONTROL MODULE WAS REPLACED AT A LATER DATE AND THE CONTACT DID NOT EXPERIENCE THE FAILURE AFTER THE SWITCH WAS REPLACED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 185,000 AND THE FAILURE MILEAGE WAS 179,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10319650,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2010","dateComplaintFiled":"03/15/2010","vin":"","components":"EXTERIOR LIGHTING","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AT NIGHT. THE HEADLIGHTS WERE ACTIVATED AND SUDDENLY, THEY BECAME INOPERATIVE. THERE WAS EXTREME DIFFICULTY WITH VISIBILITY. THE HIGH/LOW BEAM SELECTOR WAS DEPRESSED. THE CONTACT REPLACED THE HEADLIGHTS AND HEADLAMPS LESS THAN A MONTH BEFORE THE REPEATED FAILURE OCCURRED. AN AUTHORIZED DEALER HAS BEEN NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS 108,000. THE CURRENT MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10318882,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2009","dateComplaintFiled":"03/11/2010","vin":"2FAFP71W73X","components":"WHEELS","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA PI. THE CONTACT STATED THAT ABOUT 2 MONTHS AGO HE NOTICED A SLOW LEAK IN THE TIRE.  WHILE HE WAS ADDING AIR IN THE TIRE HE DISCOVERED THAT THE RIM WAS CRACKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE VEHICLE WAS NO LONGER IN RECALL STATUS SINCE THE VEHICLE WAS NO LONGER OWNED BY A POLICE OFFICER. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK AND DOESN'T THINK IT SHOULD MATTER IF A POLICE WAS DRIVING THE VEHICLE OR NOT. THE RIMS HAVE CONTINUED TO CRACK.  THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 105,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10318950,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2010","dateComplaintFiled":"03/11/2010","vin":"","components":"EXTERIOR LIGHTING","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY BETWEEN 55-60 MPH. THE HEADLIGHTS SPONTANEOUSLY TURNED ON AND OFF WITHOUT ASSISTANCE. THE CONTACT REPLACED THE RELAY CONTROL MODULE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000. THE CURRENT MILEAGE WAS 120,100.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10316999,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2010","dateComplaintFiled":"03/05/2010","vin":"2FAHP74W53X","components":"EXTERIOR LIGHTING","summary":"I HAVE A 2003 CROWN VICTORIA. WHILE DRIVING THE VEHICLE THE HEADLIGHTS WILL TURN OFF AUTOMATICALLY. AFTER SEVERAL MINUTES THE LIGHTS WILL THEN COME BACK ON. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10316878,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2010","dateComplaintFiled":"03/04/2010","vin":"2FAFP71W23X","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS ON MY 2003 FORD CROWN VICTORIA TURNED OFF WITHOUT WARNING WHILE DRIVING AT NIGHT. MAIN LIGHT SWITCH DOES NOT HAVE AFFECT. ALL OTHER LIGHTS WORK CORRECTLY. UNABLE TO TURN HEADLIGHTS ON. THEY CAME ON AFTER ABOUT 10 MIN. TAPPING LCM SEEMS TO MAKE THE LIGHTS TO TURN ON. IT APPEARS TO BE SAFETY HAZARD.*TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10315958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2010","dateComplaintFiled":"03/02/2010","vin":"2FAFP74W43X","components":"EXTERIOR LIGHTING","summary":"FORD CROWN VICTORIA 2003 LIGHT CONTROL MODULE THERMAL-SENSITIVE FAILURE AT NIGHT. HEADLIGHTS FAILED TO SWITCH BACK ON AFTER CAR WAS STOPPED BRIEFLY IN COLD CONDITIONS.  UNABLE TO RESTORE HEADLIGHTS IN AUTOMATIC OR MANUAL MODES. HAD TO DRIVE 6 BLOCKS ON PARKING LIGHTS ONLY. SECOND FAILURE REQUIRED THAT CAR BE DRIVEN AT NIGHT WITH MOMENTARY-CLOSURE HIGH BEAM SWITCH MANUALLY ENGAGED TO PROVIDE SOME HEADLIGHTS. THAT EVENING HEADLIGHTS STARTED WORKING AGAIN AFTER CAR PARKED IN WARM GARAGE. ALL OTHER RUNNING LIGHTS OK. CAR TAKEN TO FORD DEALER WHICH REPLACED LCM MODULE FOR $722.00. BOTH EXTENDED REPAIR WARRANTY CARRIER AND FORD CUSTOMER SERVICE REFUSED TO REFUND ANY PORTION OF THE REPAIR. FORD CUSTOMER SERVICE STATED THAT \"IF THIS WAS A PROBLEM, THERE WOULD HAVE BEEN A RECALL NOTICE, BUT THERE WASN'T ONE\". THIS IS BOTH A COSTLY BURDEN TO THE CONSUMER AND A SAFETY ISSUE. THERE IS NO WAY TO OVERRIDE A SUDDEN LCM FAILURE TO RESTORE HEADLIGHTS, AS THE DASHBOARD HEADLIGHT SWITCH OPERATES THROUGH THE LCM IN ALL MODES.  I FIND THAT THE NHTSA JUST CLOSED A CASE INVOLVING 306 FORD LCM FAILURES BETWEEN 2003 AND 2005. THIS PROBLEM CONTINUES AS BOTH A COST BURDEN AND SAFETY PROBLEM, STRONGLY CALLING FOR A REOPENING OF THIS CASE IN BEHALF OF THE CONSUMER. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10296368,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2008","dateComplaintFiled":"12/18/2009","vin":"2FAFP71W13X","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR. WHILE DRIVING AT NIGHT THE HEADLIGHTS STOPPED WORKING WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHEN IT WAS FOGGY OR RAINING.   SOMETIMES THE LIGHTS WOULD TURN BACK ON.  THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. SINCE  HE COULD NOT LEAVE THE VEHICLE OVER-NIGHT, THE VEHICLE WAS NOT INSPECTED. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAS NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 136,435. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10295446,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2009","dateComplaintFiled":"12/12/2009","vin":"2FAHP74W63X","components":"EXTERIOR LIGHTING","summary":"HEADLAMPS TURNED OFF WHILE DRIVING AT NIGHT. THEY STAYED OFF FOR ABOUT 60 SECONDS THEN CAME BACK ON. THIS HAPPENED ABOUT 5 TIMES IN 20 MILE TRIP. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10294807,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2009","dateComplaintFiled":"12/07/2009","vin":"2FAFP71W93X","components":"EXTERIOR LIGHTING","summary":"MY 2003 FORD CROWN VICTORIA'S HEAD LIGHTS DO NOT WORK.  EVERY PERSON I HAVE SPOKEN TO WITH SIMILAR CARS HAVE HAD HEADLIGHT FAILURE.  THE PROBLEM IS A LCM COMPUTER THAT CONTROLS THE LIGHTS AND IS $500. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10281714,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2009","dateComplaintFiled":"08/25/2009","vin":"2FAFP71W43X","components":"WHEELS","summary":"HAVE 2003 FORD CROWN VICTORIA GOT RECALL NOTICE IN MARCH 2009. I CALLED NAPA FORD AND WAS TOLD CAR HAD TO BE A POLICE CAR REGISTERED TO A POLICE STATION REALLY FELT LIKE A BRUSH OFF NOW 5 MONTHS LATER I HAVE CRACKS IN MY RIM AND A FLAT TIRE I CALLED BACK AND WAS BRUSHED OFF AGAIN THERE IS A PROVEN DEFECT AND THERE NOT FIXING IT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10280879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2009","dateComplaintFiled":"08/18/2009","vin":"","components":"EXTERIOR LIGHTING","summary":"MY NAME IS MATTHEW AND I OWN A 2003 FORD CROWN VICTORIA LX SPORT.  IN EARLY JANUARY I HAD A MINOR FRONT END COLLISION WITH A DEER.  MY INSURANCE PROVIDER REPLACED A HEADLAMP, PARK LAMP AND A HEADER (FRONT PANEL THAT CONNECTS TO THE GRILLE.  IN EARLY FEBRUARY  I WAS DRIVING AFTER DARK AND THE HEADLAMPS SHUTOFF, THE PARK LAMPS STAYED ON BUT THE TWO WHITE HEADLAMPS SHUT OFF AND WOULDN'T COME BACK ON.  I PLAYED WITH THE SWITCH, HIGH BEAMS AND FINALLY TURNED THE CAR OFF.  UPON RESTARTING IT THE CAR THE AUTOMATIC LIGHTS CAME BACK ON.  IN THE PAST 6 MONTHS THE PROBLEM HAS GONE FROM A ONCE A MONTH OCCURRENCE TO A PERMANENT PROBLEM TO THE EFFECT THAT THE LIGHTS STAY ON FOR LESS THEN 2 MINUTES AFTER THE CAR IS STARTED.  AFTER THAT I MUST HOLD THE WAND BACK TO TURN ON THE HEADLAMPS THE DURATION OF MY DRIVE.  THE LIGHTS DO NOT COME BACK ON AT ALL.  CONSEQUENTLY IT IS HARD TO DRIVE AND CONTROL SUCH A LARGE CAR WITH ONLY ONE HAND AND I FEEL THAT ITS UNSAFE TO DRIVE A CAR WITH THE CONDITION OF THE HEADLIGHTS.  ORIGINALLY I THOUGHT THIS MAY BE A HEADLIGHT SWITCH AND AM IN THE PROCESS OF REPLACING IT BUT MY MECHANIC SAID NOT TO BOTHER BECAUSE IT WAS A LIGHT CONTROL MODULE THAT WAS CAUSING THE PROBLEM....$480.00 FOR A SAFETY PART THAT UNDER NO CIRCUMSTANCES SHOULD HAVE PROBLEMS.  I HIGHLY DOUBT THAT HITTING THE DEER RUINED THE MODULE BECAUSE THE PROBLEM DIDN'T START UNTIL A MONTH AFTER I HAD MY ACCIDENT AND THE IMPACT WAS VERY LIGHT.  UNFORTUNATELY I'M NOT THE ONLY CROWN VICTORIA OWNER THAT HAS HAD THIS PROBLEM AND THAT MAKES ME WONDER WHY THE FORD MOTOR COMPANY HAS NOT YET ISSUED A RECALL. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10280259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2009","dateComplaintFiled":"08/12/2009","vin":"2FAFP74W53X","components":"ELECTRICAL SYSTEM","summary":"ON  JULY 10 MY WIFE AND GRAND SON WERE  RETURNING TO OUR FLORIDA HOME FROM AN AMUSEMENT PARK ABOUT AN HOURS RIDE WHEN THE HEAD LIGHTS WENT OUT ON MY 03 FORD CROWN VIC. SHE WAS ABLE TO PULL OVER AND AFTER 30 MINUTES TRYING DIFFERENT IDEAS THE LIGHT DID COME ON AND SHE WAS ABLE TO DRIVE HOME FORTUNATELY WITH THE LIGHTS STAYING ON, IT WAS A NERVE RACKING EXPERIENCE FOR THEM. SINCE THEN IT HAS DONE IT ON SEVERAL OCCASIONS  DURING THE DAY AS I RUN WITH MY LIGHTS ON DURING DAYLIGHT HOURS. I HAVE SINCE FOUND THAT IT IS THE LCM UNIT(LIGHT CONTROL MODULE) THAT CONTROLS THE LIGHTS IN THIS 03 CROWN VIC AND THE 04,05 MODELS. I KNOW THAT YOU HAD AN INVESTIGATION INTO THIS RECURRING PROBLEM AND CLOSED IT WHEN YOU DID NOT WARRANT A RECALL EVEN AFTER MANY COMPLAINTS, SOME OF THEM  VERY SCARY ON DARK BACK ROADS. I THINK YOU WOULD HAVE TO HAVE IT HAPPEN TO YOU TO KNOW WHAT ITS ALL ABOUT. WHAT WILL IT TAKE A HIGHWAY DEATH TO HAVE THIS PROBLEM LOOK AT IN A PROPER MANNER? I JUST CAN BELIEVE THAT THIS IS NOT A SERIOUS RECALL ITEM. JUST TRY SHUTTING YOUR LIGHT OFF ON A NARROW BACK ROAD AT 30 MPH TO JUST GET AN IDEA OF WHAT IT ALL ABOUT, YOU WILL BE PUTTING THEM BACK ON REAL QUICK, NOT SOMETHING YOU CAN DO WHEN THE LCM FAILS. THANK YOU FOR YOUR TIME READING MY E-MAIL. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10276415,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2009","dateComplaintFiled":"07/11/2009","vin":"2FAFP74W93X","components":"EXTERIOR LIGHTING","summary":"LIGHTING CONTROL MODULE FAILED....HEAD LIGHTS WENT OUT IN DARK ON HWY.  UNABLE TO GET LIGHTS ON  SAFETY HAZARD.  HAD TO USE FLASHER TO APPROACH PULL OFF AREA.  STILL UNABLE TO GET LIGHTS ON. FAMILY MEMBER CAME, FOLLOWED TO GET CAR & PASSENGERS TO SAFETY. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10274444,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2009","dateComplaintFiled":"06/21/2009","vin":"2FAFP74WX3X","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"2003 FORD CROWN VICTORIA HEADLAMPS SHUT OFF WHILE DRIVING ON INTERSTATE AT 70 MPH WAS TOLD BY FORD MOTOR COMPANY NO RECALL EXISTS FOR (LCM)  UNIT {LIGHTING CONTROL MODULE} THAT IS DEFECTIVE AND HEADLAMPS CAN GO OFF AT ANYTIME & WILL NOT WORK IN MANUAL OR AUTOMATIC OPERATION POSITIONS, THIS COULD LEAD TO A SERIOUS ACCIDENT! *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10266621,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2009","dateComplaintFiled":"04/24/2009","vin":"2FAHP71W53X","components":"EXTERIOR LIGHTING","summary":"WHILE DRIVING DOWN THE ROAD, WITH MY 10 MONTH OLD SON IN BACK, MY HEADLIGHTS TURNED OFF RANDOMLY AS I WAS GOING AROUND A SHARP CORNER, I SLAMMED MY BRAKES ON IN ORDER TO NOT GO OFF ROAD, BUT STILL ENDED UP WITH TWO TIRES OFF ROAD. I CANNOT DRIVE AT NIGHT, AND AFTER DOING RESEARCH FOUND THAT THERE IS A LIGHTING CONTROL MODULE ISSUE, THINKING THAT THIS IS A SAFETY HAZARD I FIGURED THAT FORD WOULD HAVE A RECALL ON IT, WENT ON THEIR SITE AND THEY SAID I DO NOT HAVE ANY RECALLS LISTED FOR MY CAR, AND THE REPAIR WILL COST ME 300+. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10266408,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2009","dateComplaintFiled":"04/22/2009","vin":"2FAFP74W03X","components":"EXTERIOR LIGHTING","summary":"I HAVE HAD THE HEADLIGHTS GO OUT WHILE DRIVING ON 3 OCCASIONS. IF I PULLED BACK ON THE FLASH TO PASS BRIGHT LIGHT LEVER, THE LIGHTS WOULD STAY ON AS LONG AS I HELD THE LEVER BACK. TURNING THE LIGHT SWITCH TO AUTO TO THE LEFT OR ALWAYS ON TO THE RIGHT DID NOT TURN THE LIGHTS BACK ON. STOP THE CAR SHUT IT OFF AND TURN BACK ON AFTER A MINUTE MAY START THE LIGHTS BURNING AGAIN. HEADLIGHTS IN THESE INSTANCES DID NOT STAY ON VERY LONG AFTER STARTING DOWN THE ROAD BUT STAYED ON TO COMPLETE THE TRIP AFTER SHUT OFF AND RESTART. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10266196,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2008","dateComplaintFiled":"04/21/2009","vin":"2FAFP74W63X","components":"EXTERIOR LIGHTING","summary":"WHILE DRIVE THE CROWN VICTORIA I HEAR A CLICKING SOUND, THE  HEADLIGHTS GOES OFF. IT DOES NOT COMES BACK ON I HAVE TO HOLD THE SWITCH ON BRIGHT LIGHTS TO SEE IN THE NIGHT WHEN THIS HAPPENS.  I HAVE SEARCH ON LINE AND I NOTICE IT IS A CONSTANT PROBLEM THAT HAVE OCCURRED WITH OTHER CROWN VICTORIA DRIVERS.  WHY DO WE HAVE TO PAY FOR HAVING THIS MALFUNCTION FIX WHEN IT IS A FACTORY FAULT?  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10262184,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2009","dateComplaintFiled":"03/17/2009","vin":"","components":"EXTERIOR LIGHTING","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  THE CONTACT STATED THAT THE HEADLIGHTS DIM WITHOUT WARNING.  THE FAILURE HAS BEEN OCCURRING FOR APPROXIMATELY ONE MONTH.  THE HEADLAMP CONTROL MODULE IS THE CAUSE OF THE FAILURE.  THE CONTACT FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACING THE MODULE DUE TO MULTIPLE COMPLAINTS FOR THIS FAILURE.  THE VIN WAS UNKNOWN.  THE CURRENT AND FAILURE MILEAGES WERE 160,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10249049,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2008","dateComplaintFiled":"11/17/2008","vin":"2FAFP73W73X","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  WHILE DRIVING 30 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE REAR DRIVER'S SIDE BRAKES LOCKED WHEN THE BRAKE PEDAL WAS DEPRESSED.  THE CONTACT ATTEMPTED TO BRAKE TO AVOID AN ONCOMING VEHICLE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR.  HE CRASHED INTO A FENCE AND STRUCK ANOTHER VEHICLE.  HE DID NOT SUSTAIN ANY MAJOR INJURIES.  A POLICE REPORT WAS FILED.  THE FAILURE AND CURRENT MILEAGES WERE 40,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10247133,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2008","dateComplaintFiled":"10/29/2008","vin":"2FAFP71W83X","components":"WHEELS","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  THE CONTACT DISCOVERED A CRACKED RIM IN THE BACK OF HIS TRUNK.  THE DEALER INITIALLY STATED THAT HIS VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS).  FOUR RIMS WERE ORDERED AND, WHEN THEY ARRIVED, THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED BECAUSE IT WAS NOT AN ACTIVE POLICE VEHICLE.  THE CURRENT MILEAGE WAS 129,600 AND FAILURE MILEAGE WAS 129,580.    UPDATED 11-25-08 *BF  UPDATED 11/25/08. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10243175,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2008","dateComplaintFiled":"09/23/2008","vin":"2FAHP71WX3X","components":"WHEELS","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  THE STEEL WHEEL WELD IS COMING APART AND THE TIRES ARE LEAKING.  THE CONTACT IS CONCERNED THAT THE WELD COULD SPLIT.  WHEN HE NOTIFIED THE DEALER THAT THERE WAS A SAFETY RECALL, HE WAS INFORMED THAT BECAUSE THE VEHICLE WAS NO LONGER AN OPERATING POLICE VEHICLE, THE RECALL DID NOT APPLY.  THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 03V279000 (WHEELS).  THE CURRENT AND FAILURE MILEAGES WERE 105,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10239603,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/24/2008","dateComplaintFiled":"08/25/2008","vin":"2FAFP74W43X","components":"AIR BAGS","summary":"AUTOMOBILE ACCIDENT - HIGHWAY - HIT CENTER CONCRETE WALL MULTIPLE TIMES - BOTH FRONT AND BACK OF AUTOMOBILE.  AIR BAGS DID NOT DEPLOY! *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10233165,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2008","dateComplaintFiled":"07/03/2008","vin":"2FAFP71W73X","components":"WHEELS","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  WHILE DRIVING BETWEEN 65-70 MPH, THE CONTACT FELT A VIBRATION IN THE STEERING WHEEL OF HIS VEHICLE.  HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V279000 (WHEELS), WHICH WAS SIMILAR TO THE FAILURE HE WAS EXPERIENCING.  THE DEALER STATED THAT BECAUSE HIS VEHICLE WAS NO LONGER A FLEET VEHICLE, BUT A POLICE INTERCEPTOR, THE REPAIR COULD NOT BE PERFORMED.  THE MANUFACTURER WAS CONSULTED AND THEY AGREED WITH THE DEALER.  THE CURRENT MILEAGE WAS APPROXIMATELY 127,000 AND FAILURE MILEAGE WAS APPROXIMATELY 118,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10232108,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2008","dateComplaintFiled":"06/23/2008","vin":"2FAHP74W93X","components":"EXTERIOR LIGHTING","summary":"THE HEADLIGHT RELAY ON THE LIGHTING CONTROL MODULE (LCM) PART NUMBER NEC-EQ1-11111S OVERHEATS AND FAILS SUDDENLY, SHUTTING OFF HEADLIGHTS WHICH COULD LEAD TO A CRASH.  THIS IS AN APPARENT PROBLEM ON 2003 FORD CROWN VICTORIA PASSENGER AND POLICE INTERCEPTOR MODELS.  THIS HAPPENED TO ME.   RESEARCHING ON INTERNET, APPARENTLY IT IS A COMMON FAILURE THAT GEARHEADS ARE ADVISED TO \"MODIFY\" THEIR 2003 AS SOON AS THEY GET IT BY REPLACING THIS RELAY ON THE LCM (IF THEY KNOW HOW TO SOLDER.)   APPARENTLY, IT IS A 10A RELAY, WITH 8+AMPS GOING THROUGH IT AND IT OVERHEATS AND FRIES THE RELAY.  DON'T KNOW IF THIS OVERHEATING CONDITION ENOUGH TO CAUSE FURTHER DAMAGE OR FIRE.  IT IS APPARENTLY AN $600-$800 FIX AT THE DEALER IF YOU AREN'T' A GEARHEAD TO REPLACE THE WHOLE LCM (ALTHOUGH IF APPARENTLY REPLACED WITH THE SAME RELAY - SAME PROBLEM WILL DEVELOP).  THE FACT THAT THE HEADLIGHTS BOTH GO OUT SUDDENLY IS DANGEROUS.  TO DRIVE I HAD TO PULL BACK ON THE BRIGHT LIGHTS HANDLE ON THE STEERING COLUMN TO SEE, AND THIS RESULTED IN A TICKET FROM POLICE, BUT IT WAS THIS OR NOTHING TO GET HOME.  CAR NOW IN DRIVEWAY.  REPLACED THE SWITCH IN STEERING COLUMN FIRST, BUT THIS DIDN'T SOLVE PROBLEM.  FOUND OUT I HAVE TO LEARN TO FIGURE OUT HOW TO SOLDER OR SHELL OUT BIG $$$ TO FIX.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10226464,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2008","dateComplaintFiled":"05/02/2008","vin":"2FAFP71WX3X","components":"SUSPENSION,POWER TRAIN","summary":"2003 FORD P71 INTERCEPTOR: RIGHT REAR WHEEL BEARING AND AXEL SHAFT PROBLEM. RUMBLE REPORTED TO FORD. THEY SAID IT WAS FIXED ON RECALL WHEN OWNED BY SAN ANTONIO POLICE DEPT. BEFORE I BOUGHT IT. MY MECHANIC FOUND A BROKEN BEARING AND WORN AXEL SHAFT. BOTH ON RECALL. CAR ONLY HAS 68,000 MILES. FORD SAYS THEY FIXED IT ONCE SO TOO BAD. I SAID YOU DID NOT FIX IT RIGHT AND PUT BAD PARTS IN AGAIN BECAUSE IT FAILED IN 30K MILES. THEY SAID TOO BAD. REPLACING A DEFECTIVE PART WITH A DEFECTIVE PART IS '!@#$%. PLEASE GET THESE '!@#$%.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10225554,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2008","dateComplaintFiled":"04/24/2008","vin":"2FAFP71W33X","components":"ENGINE AND ENGINE COOLING","summary":"2003 FORD CROWN VICTORIA P71  UPON STARTING THE CAR, A SPARK PLUG WAS EJECTED FROM THE ENGINE.  NECESSITATED REPAIR OF ENGINE.  THIS IS THE SECOND CYLINDER TO HAVE THIS OCCUR.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10224404,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2005","dateComplaintFiled":"04/14/2008","vin":"2FAFP74W33X","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  WHILE DRIVING 70 MPH, THE REAR OF THE VEHICLE BEGAN MAKING A RUMBLING SOUND.  THE VEHICLE WAS SERVICED BY A LOCAL MECHANIC AND THE PASSENGER SIDE AXLE BEARING WAS REPLACED.  A YEAR AND A HALF LATER, THE VEHICLE BEGAN TO MAKE THE RUMBLING SOUND AGAIN AND IT WAS RETURNED TO THE LOCAL MECHANIC.  THE DRIVER SIDE BEARING WAS REPLACED.  THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 38,071.    UPDATED 05/05/08 *BF  THE CONSUMER STATED REQUEST REYNOLDS FORD DEALER TO REPLACE THE DEFECTIVE PARTS AND REFUND $500 EXPENSES PAID FOR THE DEFECTIVE PART. UPDATED 05/05/08  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10221697,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"03/18/2008","vin":"2FALP74W5PX","components":"VEHICLE SPEED CONTROL","summary":"1993 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT HE RECEIVED A LETTER IN FEBRUARY SAYING PARTS WERE AVAILABLE. WHEN HE CALLED THE DEALER THEY HAD NOT HEARD THAT PARTS WERE AVAILABLE.  *KB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10219574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2004","dateComplaintFiled":"02/28/2008","vin":"2FAFP73W33X","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"THE WIRING HARNESS FOR THE HORN AS WELL AS FOR INSIDE DASHBOARD AND DOME LIGHTS WAS DEFECTIVE UPON PURCHASE WHEN NEW.  THE DASHBOARD AND DOME LIGHTING WAS CORRECTED BY THE DEALER ON THE FIRST TRY WITH NO MORE PROBLEMS.  HOWEVER, THE HORN WIRING, ETC. WAS REPAIRED UNDER WARRANTY FIVE DIFFERENT TIMES AND I HAVE PAID OUT OF POCKET FOR TWO MORE REPAIRS.  THE PROBLEM IS STILL NOT REPAIRED.  THE HORN STARTS BLOWING SPONTANEOUSLY WITHOUT WARNING WHEN THE CAR IS SITTING AND STOPPED AND ALSO WHEN RUNNING.  IT BLOWS CONTINUOUSLY UNTIL GETTING UNDER THE HOOD AND DISCONNECTING THE WIRING.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"EEC","productModel":"EEC","manufacturer":"ENVIRONMENTAL EQUIP CORP."}]},{"odiNumber":10217413,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2007","dateComplaintFiled":"02/07/2008","vin":"2FAFP74W03X","components":"EXTERIOR LIGHTING","summary":"WHILE DRIVING CAR HOME  AT NIGHT THE HEADLIGHTS QUIT.  LIGHTS CAME BACK ON AFTER CAR WAS STOPPED FOR 10 MINUTES. CAR WAS DRIVEN AGAIN A COUPLE OF TIMES AND HEADLIGHTS FAILED AGAIN. LIGHTS COME BACK ON AFTER 5-10 MINUTES. NO LONGER DRIVE CAR AT NIGHT DUE TO CONCERN FOR SAFETY.   *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10213423,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2008","dateComplaintFiled":"01/02/2008","vin":"2FAHP71W53X","components":"WHEELS","summary":"FAILURE OF WELD POINT ON WHEEL RIMS CAUSING RAPID AIR LOSS IN TIRES, A VERY DANGEROUS SITUATION.  PROBLEM BEGIN WHEN I FOUND TIRE GONE FLAT AFTER DRIVING FROM MILFORD OH, TO MIDDLETOWN OH.  TIRE WAS FINE BEFORE I LEFT MILFORD.  TIRE HELD AIR FOR ONLY A FEW HOURS AND MY SPARE HAD A CUT IN THE SIDE WALL FROM A TOOL IN THE TRUNK, SO I PUT AIR IN AND TOOK IT BACK HOME.  TOOK IT TO THE MILFORD WALMART TIRE AND LUBE CENTER, THEY DISCOVERED THE AIR LEAK AT THE WELD POINT.  TOLD THEM TO PUT THE RIM FROM THE SPARE ON... SAME PROBLEM AT THE SAME WELD POINT.  LOOKED UP ONLINE AN FOUND THERE IS A RECALL.  WENT TO FORD DEALERSHIP GARAGE AND THEY TOLD ME THERE IS A RECALL BUT ONLY IF IT IS STILL A POLICE OR FLEET VEHICLE.  CALLED CORPORATE CUSTOMER LINE AND WAS TOLD SAME THING AND IT WAS ONLY A DANGER FOR \"EXTREME DRIVING\" AND THEY COULD NOT REPLACE FOR A CIVILIAN.  BOTH RIMS HAVE SPENT TIME ON THE CAR AND I DRIVE IT NORMALLY AND YET TWO FAILURES HAVE OCCURRED.  I FIND IT SHOCKING THAT A KNOWN DEFECT IS ONLY TO BE REPLACED FOR GOVT AND FLEET BUT NOT CIVILIANS WHO COULD BE IN THE SAME DANGER OF A TIRE FAILURE ON THE HIGHWAY.  DEALER AND FORD MOTOR COMPANY REFUSED TO REPLACE THE DEFECTIVE PARTS.  I WAS TOLD BY ANOTHER CUSTOMER AT THE FORD GARAGE HE HAD THE SAME PROBLEM ON HIS USED CROWN VIC (AND WAS ALSO REFUSED SERVICE) AND HE SUGGESTED I MAKE A COMPLAINT HERE.*CN","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10213364,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2006","dateComplaintFiled":"01/01/2008","vin":"1FAFP33P03W","components":"ELECTRICAL SYSTEM","summary":"I PURCHASED MY 2003 FORD FOCUS IN 2005 AND EVER SINCE THE IGNITION SWITCH GETS STUCK BUT IT HAS GOT STUCK OVER THE LAST THREE YEARS . *CN","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10212253,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2007","dateComplaintFiled":"12/18/2007","vin":"","components":"POWER TRAIN","summary":"WHILE DRIVING IN A NICE ASPHALTED ROAD UP A HILL, I FELT LIKE THE TRANSMISSION SUDDENLY STARTED TO SLIP. THE VEHICLE LOST FORWARD MOMENTUM SO I LOOKED FOR A SAFE PLACE TO MAKE AN EMERGENCY STOP.  I ENDED UP AT A SERVICE STATION WHERE THE VEHICLE CAUGHT FIRE QUICKLY. THE VEHICLE WAS COMPLETELY LOST AND THE SERVICE STATION SUFFERED CONSIDERABLE DAMAGE.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10209529,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2006","dateComplaintFiled":"11/20/2007","vin":"2FAFP74WX3X","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  WHILE DRIVING 25 MPH OR GREATER, THE CONTACT HEARD A RUMBLING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE.  AS OF NOVEMBER 20, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE.  THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND HE STATED THAT THE PASSENGER SIDE REAR WHEEL BEARING CAUSED THE FAILURE.  THE MECHANIC REPLACED THE REAR AXLE, BEARINGS, AND OIL SEAL.  THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION: REAR).  THE FAILURE MILEAGE WAS 21,000 AND CURRENT MILEAGE WAS 36,289.   UPDATED 12/07/07","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10208974,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2006","dateComplaintFiled":"11/15/2007","vin":"2FMZA514X3B","components":"ELECTRICAL SYSTEM","summary":"ON MY 2003 FORD WINDSTAR FUSES REPEATED BLOW AND ALSO THE THERE IS SOMETHING WRONG WITH THE IGNITION SWITCH EVERY TIME YOU HIT A  BUMP ALL THE INTERIOR DOME LIGHTS COME ON AND SOME TIMES THEY JUST FLICKER OFF AND ON FOR NO REASON. THERE IS SOMETHING WRONG WITH THE WIRING IN MY VAN AND I HAVE HEARD THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. I HAVE DONE SOME RESEARCH AND FOUND THAT THERE ARE MANY OTHER PEOPLE WITH THIS SAME PROBLEM. I WOULD LIKE FOR THIS TO BE LOOKED INTO.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10207672,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2007","dateComplaintFiled":"11/01/2007","vin":"2FAHP74W63X","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  WHILE DRIVING 40 MPH, THE CONTACT HEARD A ROARING NOISE COMING FROM THE REAR OF THE VEHICLE.  THE NOISE PROGRESSIVELY WORSENED.  HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE SEAL AND BEARING FAILED AND BOTH AXLES WERE FRACTURED.  THE REPAIR WOULD COST $732.  THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN RECALL NUMBER 04S16, THEREFORE, THEY WOULD NOT BE ABLE TO ASSIST.  THE CURRENT AND FAILURE MILEAGES WERE 96,840.  UPDATED 01-14-08.  *KB  UPDATED 01/11/08. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10206505,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2006","dateComplaintFiled":"10/22/2007","vin":"2FAFP73W23X","components":"EXTERIOR LIGHTING,VISIBILITY,VEHICLE SPEED CONTROL,SEATS","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  THE CRUISE CONTROL WOULD NOT WORK.  ON SEVERAL OCCASIONS, AFTER DRIVING 14 MILES, THE KEY WOULD BECOME VERY HOT WHICH WAS NOTICED WHEN IT WAS REMOVED FROM THE IGNITION.  THE ELECTRICAL WINDOWS WOULD NOT GO UP OR DOWN PROPERLY AS THEY SHOULD AND ACTIVATE EITHER VERY SLOWLY OR VERY QUICKLY.  THE FRONT DRIVER'S SEAT WOULD NOT GO BACK AND FORTH AS IT SHOULD AND EITHER MOVES VERY SLOWLY OR NOT AT ALL.  THIS IS THE SECOND TIME THAT THE CONTACT HAS EXPERIENCED ELECTRICAL FAILURE WITH THE WINDOWS AND THE SEAT.  SHE ALSO STATED THAT THE HEAD LIGHT SWITCH WORKS INTERMITTENTLY AND MUST BE HELD IN ORDER FOR IT TO ACTIVATE.  THE CURRENT MILEAGE WAS 38,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10205320,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2007","dateComplaintFiled":"10/10/2007","vin":"2FAFP71W23X","components":"SUSPENSION,POWER TRAIN","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  THE DIFFERENTIAL ON THE VEHICLE IS WORN OUT.  THE REAR BEARINGS WERE WORN AND CAUSED THE AXLE TO SEPARATE FROM THE HOUSING.  WHILE DRIVING 45 MPH, THE BEARINGS BEGAN SMOKING AND SMELLED LIKE HOT ASPHALT.  SMOKE ALSO ROSE FROM THE REAR OF THE VEHICLE.  THE GEAR OIL LEAKED OUT OF THE BEARINGS AND ONTO THE BRAKES.  THE DEALER INSPECTED THE VEHICLE AND STATED THAT PERMISSION WAS NEEDED FROM THE MANUFACTURER BECAUSE THE VEHICLE WAS OUT OF WARRANTY.  AFTERWARDS, THE DEALER REPAIRED THE FAILURE UNDER RECALL NUMBER 04V328000 (SUSPENSION:REAR).  THE DIFFERENTIAL FAILED SIX MONTHS LATER AND THE DEALER CURRENTLY REFUSES TO WORK ON THE VEHICLE UNLESS THE CONTACT PAYS FOR THE REPAIRS.  THE CURRENT MILEAGE WAS 94,000 AND FAILURE MILEAGE WAS 80,344.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10204498,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2007","dateComplaintFiled":"09/30/2007","vin":"1FMSU43PX3E","components":"TIRES","summary":"COMPAINT IS ABOUT B.F. GOODRICH TIRES (LT 265/75R16)  TIRES HAVE BEEN MAINTAINED PERFECTLY, ROTATED EVERY 7500 MILES.  TOTAL TIRE MILEAGE ABOUT 61,XXX. WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE LEFT FRONT TIRE SEPARATED.  I HAD SUBSTANTIAL DAMAGE TO MY VEHICLE COSTING OVER $2800.00, PLUS REPLACEMENT OF ALL TIRES DUE TO LACK O FAITH IN THE BF GOODRICH TIRES. THE BODY WORK/REPAIRS WILL BEGIN THIS WEEK.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"B.F.GOODRICH","productModel":"LT26575R16","size":null,"manufacturer":"B.F. GOODRICH TIRE CO."}]},{"odiNumber":10204127,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2007","dateComplaintFiled":"09/26/2007","vin":"2FAFP74W63X","components":"POWER TRAIN","summary":"NOISE IN REAR OF CAR. WHEN I LOOKED AT RIGHT REAR WHEEL I SAW OIL.     I THEN TOOK IT TO THE CLOSES AUTO REPAIR SHOP IN MIDLAND TEXAS WHICH WAS ALLEN S AUTO REPAIR. THEY TORE THE REAR END DOWN AND FOUND THAT BOTH REAR AXLES WERE WORN CONSIDERABLY THEY ALSO TOLD ME THERE WAS PLENTY OF OIL STILL IN THE REAR END. THEY ALSO SHOWED ME A BULLETIN THAT FORD MOTOR CO. PUT OUT ON THIS PROBLEM, SO APPARENTLY THEY HAVE HAD PROBLEMS IN THE PAST. WHEN I GOT HOME IN BANDER TEXAS  AFTER GETTING THE REPAIRS THAT COST ME $677.00 TWO DIFFERENT PEOPLE TOLD ME THAT THEY HA D THE SAME PROBLEM ONE EVEN LOST A WHEEL. THE CAR HAD LESS THAN 70,000 MILES WHEN THIS HAPPENED. I HAD JUST DELIVERED 5 GRAND CHILDREN TO THE AIR PORT. THIS COULD HAVE LOCKED UP OR RAN A WHEEL OFF. THE AXLES WERE WORN DOWN QUITE A BIT.  *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10204080,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2007","dateComplaintFiled":"09/25/2007","vin":"2FAFP71W23X","components":"WHEELS","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  ON SEPTEMBER 25, 2007, THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS) PERFORMED.  HE WAS INFORMED THAT THE REPAIR COULD NOT BE MADE BECAUSE THE VEHICLE WAS NO LONGER AN ACTIVE POLICE VEHICLE.  THE CONTACT STATED THAT THIS INFORMATION WAS NOT MENTIONED IN THE SAFETY RECALL.  HIS VIN WAS NOT INCLUDED IN THE RECALL, HOWEVER, THE CONTACT WANTS THE RECALL REPAIR PERFORMED.  THERE HAD BEEN NO FAILURE TO DATE.  THE CURRENT MILEAGE WAS 80,300.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10203714,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2007","dateComplaintFiled":"09/22/2007","vin":"2FAFP74W63X","components":"POWER TRAIN","summary":"WENT TO MIDLAND TEXAS FROM BANDERA TX. WHICH WAS AROUND 300 MI. WAS HAVING NOISE IN LEFT REAR WHEEL UPON INSPECTION SAW OIL ON WHEEL. IT WAS ON WEEK END I HAD A REPUTABLE AUTO SHOP CHECK IT OUT AND FOUND BOTH REAR AXLES WERE WORN REAL BAD. THEIR WAS PLENTY OF OIL IN DIFFERENTIAL. THEY HAD ABULLETIN MAKING THEM AWARE OF THE PROBLEM SO FORD KNEW THEIR IS A PROBLEM. SINCE I HAVE HAD TWO MORE PEOPLE IN BANDERA TX. THAT HAD THE SAME PROBLEM ONE HAD A WHEEL COME OFF. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10200669,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2007","dateComplaintFiled":"08/24/2007","vin":"2MEFM74W63X","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA.  WHILE DRIVING 25 MPH, THE CONTACT HEARD A GRINDING AND KNOCKING NOISE COMING FROM THE DRIVER SIDE REAR TIRE.  HE STATED THAT THE BEARINGS PUNCTURED THE AXLE SHAFT.  THE MECHANIC STATED THAT THE BEARINGS AND AXLE SHAFT NEEDED TO BE REPLACED.  THE CURRENT AND FAILURE MILEAGES WERE 82,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10199085,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2006","dateComplaintFiled":"08/10/2007","vin":"1FMZU64K73U","components":"VEHICLE SPEED CONTROL","summary":"CRUISE CONTROL MALFUNCTIONED ON 2003 FORD EXPLORER AND FIXED AT A COST OF 1479.67 PAID BY THE OWNER (ANGELA MORGAN).  VEHICLE REQUIRED SERVICING AS IT BEGAN STALLING WHILE IN TRAFFIC (ATLANTA).  CRUISE CONTROL PROBLEMS CAUSED OTHER ELECTRONIC PROBLEMS.  I WOULD LIKE A REFUND AS THIS CRUISE CONTROL PROBLEMS EXTEND BEYOND THE FORD 2002 MODELS; I HAVE A FORD EXPLORER 2003.  PLEASE CONTACT ME ANGELA MORGAN  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10195166,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2007","dateComplaintFiled":"07/02/2007","vin":"2FAFP74W53X","components":"POWER TRAIN","summary":"I HAVE A 2003 FORD CROWN VICTORIA WITH A 4.6L V8 AND AUTOMATIC TRANSMISSION.  IN THE LAST 44,000 MILES I HAVE HAD TWO REAR AXLE FAILURES THAT NECESSITATED THE REPLACEMENT OF THE AXLE SHAFTS, SEALS ETC.  THE FIRST FAILURE WAS AT 57,902 MI AND WAS COVERED UNDER WARRANTY.  THE SECOND AT 102,753MI - 44,851 MILES.  I HAVE FOUND THAT FORD DOES HAVE A RECALL ON THESE VEHICLES BUT WILL NOT COVER MY VEHICLE AS IT IS NOT A TAXI/POLICE/FLEET VEHICLE.  I AM NEARLY 60, DRIVE MOSTLY FREEWAY AND COUNTRY ROADS, DO NOT RACE ANYONE, DO NOT TOW ANYTHING AND WORK TO GET THE BEST GAS MILEAGE I CAN FROM MY CAR.  I DRIVE IT GENTLY.  I HAVE HAD THE REAR AXLE SERVICED PER THE SCHEDULE AND IT WAS ONLY ABOUT 3,000 MILES AFTER MY LAST AXLE SERVICE THAT THIS NEW FAILURE OCCURRED.  I SAW FLUID ALL OVER THE WHEEL WELL AND UPON REMOVING THE TIRE SAW FLUID COMING OUT OF THE HUB AREA.  THINKING IT WAS AN EMERGENCY BRAKE FAILURE TOOK IT TO A CERTIFIED SHOP AND FOUND OUT IT WAS THE AXLE SEALS GOING AND THE AXLE SHAFT DETERIORATING.  THIS WAS A $458.31 REPAIR THAT I FEEL SHOULD NOT HAVE BEEN NECESSARY.  MY AXLE HAS FAILED AT 57KMI AND 44KMN LATER.  I HAVE READ ON THE WEB OF NUMEROUS INDIVIDUALS WHO HAVE HAD REAR AXLES GO AND THAT SOME OF THESE CAUSED ACCIDENTS.  I WAS LUCKY BOTH TIMES BECAUSE I HAVE BEEN WORKING ON CARS FOR OVER 40 YEARS AS A HOBBY AND WATCH MY CARS CAREFULLY.  I FEEL FORDS POSITION OF USING ONLY VIN NUMBERS, RATHER THAT INCIDENTS, IS A DANGER TO THE GENERAL PUBLIC AND AN OBVIOUS SAFETY ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10191808,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2007","dateComplaintFiled":"05/27/2007","vin":"1FAFP55U93G","components":"VISIBILITY","summary":"FORD TAURUS 2003, WINDSHIELD WAS HIT WITH A STONE WHILE DRIVING ON HIGHWAY ON MAY 10, 2007, A CHIP WAS VISIBLE AND WITHIN A FEW DAYS BECAME A 12 INCH CRACK.  HAD REPLACED AT A COST OF $197.34. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10191561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2006","dateComplaintFiled":"05/23/2007","vin":"","components":"WHEELS","summary":"THE SUFFOLK COUNTY POLICE DEPARTMENT ENCOUNTERED A PROBLEM CONCERNING WHEEL RIMS ON THE 2003 FORD CROWN VICTORIA WHICH WERE OUTSIDE FORD SAFETY RECALL #03S05. WHILE INSPECTING RIMS DETAILED IN THIS RECALL, THIS DEPARTMENT FOUND CRACKS IN RIMS WHICH HAD NOT BEEN LISTED IN THE RECALL CAMPAIGN AS BEING POTENTIALLY DEFECTIVE. IT IS SUGGESTED THAT AGENCIES UTILIZING CROWN VICTORIAS EQUIPPED WITH WHEEL RIMS HAVING 7 VENT HOLES CONSIDER EXPANDING THE INSPECTION OF SAID RIMS. RIMS THAT HAVE REPETITIVE SLOW LEAKS COUND BE INDICATIVE OF A RIM OR WELD CRACK AND SHOULD BE REMOVED FROM THE VEHICLE FOR A PROPER INSPECTION OF THE WELDS.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10190762,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2006","dateComplaintFiled":"05/15/2007","vin":"1FMNU42P23E","components":"ELECTRICAL SYSTEM","summary":"I HAVE A 2003 FORD EXCURSION DIESEL TURBO 6.0 ENGINE.  THE VEHICLE HAS BEEN TO THE DEALER AT LEAST 5 TIMES SINCE THE ABOVE DATE FOR A/C PROBLEMS & SHUTTING OFF ON ME. I HAVE REPLACED THE BATTERIES ON 4 OCCASIONS  IN THE PAST 7 MONTHS. THEY HAVE FOUND ONE SHORT IN FEBRUARY & AFTER REPLACING THE BATTERIES AGAIN IN APRIL 2007 THE VEHICLE DIED ON ME. WHILE I AM DRIVING THE LIGHTS TURN OFF & I LOSE POWER. THEY ARE UNABLE TO FIND & CORRECT THE PROBLEM & I AM AFRAID TO DRIVE THE VEHICLE BECAUSE I HAVE TO PICK UP MY 4 CHILDREN AND FEEL I AM PUTTING THEM AT RISK FOR AN ACCIDENT.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10189890,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2007","dateComplaintFiled":"05/05/2007","vin":"1FMPU16L23L","components":"ENGINE AND ENGINE COOLING","summary":"WE OWN A 2003 FORD EXPEDITION WITH A 5.4 L, V-8 TRITON ENGINE. WHILE DRIVING WE HEARD A LOUD BANG AND THEN IT SOUNDED LIKE THE ENGINE WAS BACK FIRING. WE SMELLED GAS AND A BURNING SMELL. WE HAD OUR EXPEDITION TOWED TO THE DEALER AND WERE INFORMED THAT SPARK PLUG #7 HAD BLOWN OUT OF THE HEAD, STRIPPING THE THREADS. THE DEALERSHIP INFORMED US THAT THE HEAD NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $3,500.   WE HAD PREVIOUSLY TAKEN THIS EXPEDITION INTO FORD AT 72,723 MILES BECAUSE THE ENGINE LACKED POWER AND SURGED. WE WERE TOLD THAT SPARK PLUG #7 NEEDED TO BE REPLACED. THIS WAS PRIOR TO THE FORD'S RECOMMENDATION OF A TUNE UP TO BE DONE AT 100,000. THEY REPLACED SPARK PLUG #7 UNDER WARRANTY, BUT WE WERE CHARGED TO REPLACE THE OTHER SPARK PLUGS. THIS IS THE SAME SPARK PLUG THAT BLEW OUT AT 108,411 MILES.  WE HAVE CONTACTED MANY MECHANICS TO SEE WHAT OTHER OPTIONS WERE AVAILABLE. WE ATTEMPTED TO HAVE OUR EXPEDITION REPAIRED  BY PLACING A RECOMMENDED PERMANENT THREAD REPLACEMENT INSERT PUT INTO THE #7 CYLINDER; WHICH DID NOT FIX THE PROBLEM. WE HAVE BEEN INFORMED THAT THE VEHICLE HAS LOW COMPRESSION IN #7 CYLINDER AND NEEDS A NEW ENGINE AT AN ESTIMATED COST OF $6,000. THE MECHANIC SHOPS THAT WE CONTACTED HAVE INFORMED US THAT THIS IS A FREQUENT PROBLEM WITH THE ALUMINUM HEADS ON THE FORD EXPEDITION AND SOME OTHER FORD TRUCKS. A REVIEW OF THE COMPLAINTS FILED WITH NHTSA SHOWS THAT THIS IS A WIDE SPREAD PROBLEM WITH THE FORD ENGINES.   WE ARE REQUESTING THAT A DEFECT INVESTIGATION BE COMPLETED AND THAT FORD BE HELD RESPONSIBLE FOR THE DEFECT IN THEIR FORD EXPEDITION ENGINES/HEADS.  *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10189491,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2007","dateComplaintFiled":"05/02/2007","vin":"1FMZU73K83U","components":"POWER TRAIN","summary":"NO ACCIDENT, EXPENSE REPAIR $1000.00  TO REAR DIFFERENTIAL OF 2003 FORD EXPLORER. 22,145 MILES.  THIS HAS TO BE THE RESULTS OF FAULTY PARTS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10189554,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2007","dateComplaintFiled":"05/02/2007","vin":"2FMZA514X3B","components":"POWER TRAIN","summary":"MY 2003 FORD WINDSTAR'S TRANSMISSION JUST WENT OUT WITH ABSOLUTELY NO WARNING. IT ONLY HAS 65,000 MILES ON IT.  I WAS GOING DOWN A VERY BUSY ROAD AND WHEN I PUSHED DOWN ON THE GAS, THE ENGINE REVVED UP.  THANK GOD I WAS SOMEWHERE I COULD LET THE VAN COAST OFF THE ROAD BEING I HAD 4 SMALL CHILDREN IN THE VAN WITH ME.   I HAVE HEARD THERE IS A PROBLEM WITH FORD'S TRANSMISSIONS.  UNFORTUNATELY, WE HAVE HAD TO PAY FOR THE TRANSMISSION.  I BELIEVE FORD OUGHT TO CORRECT THIS ISSUE PER THEIR OWN EXPENSE BEFORE SOMEONE GETS SERIOUSLY HURT BECAUSE THEIR VEHICLE JUST STOPS PULLING IN THE MIDDLE OF A BUSY ROAD.  I WILL NEVER BUY A FORD AGAIN. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10187231,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2007","dateComplaintFiled":"04/06/2007","vin":"1FMRU17W93L","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"ON FEBRUARY 2007 I WAS DRIVING THE EXPEDITION IN RUSH HOUR TRAFFICWHEN I NOTICED THAT CAR BEGAN TO FEEL VERY HEAVY. I ALSO NOTICED THAT THE SPEEDOMETER WAS GOING DOWN  DESPITE FACT THAT I WAS PRESSING DOWN THE GAS PEDAL, AND SUDDENLY ALL OF THE ENGINE LIGHTS TURNED ON. I WAS ABLE TO PULL OVER AND START THE CAR WITH NO PROBLEM ,BUT 5 MINUTES LATER IT WILL DO THE SAME THING ALL OVER AGAIN. I TOOK THE CAR TO THE DEALER, AND EVER SINCE THEY ARE AWAITING FOR PARTS TO COME IN ,AND THEY HAVE BEEN ON NATIONAL BACKORDER. FORD D REFUSES TO GIVE ME EITHER A RENTAL OR A LOANER. FORD CONSUMER DEPARTMENT  SUCKS.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10185507,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2006","dateComplaintFiled":"03/19/2007","vin":"2FAFP74W43X","components":"SUSPENSION","summary":"TL*-THE CONTACT STATED THAT WHILE DRIVING HIS 2003 CROWN VICTORIA AT A SPEED OF 55 MPH, THE VEHICLE STARTED MAKING A KNOCKING NOISE AND THE VEHICLE SOUNDED OF METAL GRINDING AGAINST METAL.  THE CONTACT STATED THAT THE VEHICLE CAME TO A COMPLETE STOP AND A FEW SECONDS LATER THE VEHICLE STARTED MOVING AGAIN.  WHEN THE VEHICLE STOPPED, HE TOOK HIS FOOT OFF OF THE ACCELERATOR AND THE VEHICLE WOULD START GOING AT A LOW SPEED AND WOULD ACCELERATE TO 55 MPH.  HE TOOK THE VEHICLE TO A MECHANIC SHOP AND WAS INFORMED THAT THERE WERE PROBLEMS WITH THE REAR SUSPENSION.  THE CURRENT MILEAGE WAS 96,000 MILES.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10184195,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2007","dateComplaintFiled":"03/05/2007","vin":"2FAFP71W73X","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"TL*- THE CONTACT STATED THAT THE 2003 CROWN VICTORIA POLICE INTERCEPTOR HAD A RECALL 04V328000  THAT WAS REPAIRED 08/24/04 FOR THE REAR SUSPENSION.  HE STATED THAT THIS WAS THE SECOND FAILURE.  WHILE DRIVING AT 45 MPH ON THE PARKWAY THE VEHICLE LOST POWER.  THE VEHICLE WOULD NOT REGAIN SPEED AND HE COASTED DOWN THE HILL TO THE AUTO DEALERSHIP.  HE  HEARD A SCREECHING NOISE COMING FROM THE REAR AXLE.  ON THAT DAY HE WAS TAKING THE VEHICLE TO HAVE THE RECALL REPAIRED.  THE CONTACT STATED THAT THE RECALL WAS REPAIRED, AND THERE WERE NO PROBLEMS WITH THE VEHICLE UNTIL 02/27/07.  WHILE DRIVING AT 55 MPH ON A CLEAR DAY THE VEHICLE MADE A SCREECHING NOISE FROM THE REAR AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY DURING RUSH HOUR.  HE SMELLED SMOKE,  AND NOTICED A HUGE CLOUD OF SMOKE COMING FROM THE REAR DRIVER'S SIDE.  THE CONTACT STATED THAT THIS VEHICLE WAS STUCK IN THE EXPRESS LANE AND COULDN'T MOVE IT.  HE STATED THAT HE JUMPED OUT THE VEHICLE AND NOTICE THE TIRE WAS POINTED AT A 45 DEGREE ANGLE.  THE CONTACT PLACE THE GEAR SHIFT LEVER IN PARK AND THE VEHICLE ROLL BACKWARDS, HE STATED THAT HE GOT THE VEHICLE TO STOP BY PUTTING SOME ROAD DEBRIS BEHIND THE WHEEL AND TURN THE STEERING WHEEL TO GET THE WHEEL TO CHANGE ANGELS.  HE WAS ABLE TO STOP THE VEHICLE FROM ROLLING BACKWARDS.  THE CONTACT HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND WAS INFORMED THAT THE REAR AXLE  BROKE, AND THE BRAKED LINE  RUPTURED.  THE DEALERSHIP INFORMED HIM THAT THE BRAKE LINE RUPTURE WAS WHAT CAUSED THE SMOKE.   THE FAILURE MILEAGE WAS 50000 AND THE CURRENT MILEAGE WAS 81232.  UPDATED 04/12/07. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10183691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2007","dateComplaintFiled":"02/27/2007","vin":"1FAFP53273A","components":"SUSPENSION","summary":"I WAS TURNING ON TO MY STREET WHEN I HEARD AVERY LOUD BANG AND MY CAR STOPPED IMMEDIATELY. AS I SAT THERE IN SHOCK IT APPEARED THAT MY CAR WAS TILTED DOWN ON THE LEFT SIDE. I GOT OUT OF MY CAR AND SURE ENOUGH IT WAS LEANING. THE BODY OF MY CAR WAS RESTING ON THE TOP OF THE TIRE. SINCE I COULDN'T DRIVE IT I CALLED A TOW TRUCK AND HAD IT TOWED TO A GARAGE TO BE LOOKED AT. AFTER MY CAR WAS INSPECTED FOR THE REASON FOR THE BANG I WAS TOLD THAT THE FRONT COIL SPRING WAS BROKEN IN TWO PLACES. ALSO, THE SWAY BAR WAS BROKEN AND THE FRONT STRUT MOUNT AND BEARING WERE BROKEN. WHAT COULD I DO BUT HAVE THE REPAIRS MADE. I HAD TWO NEW FRONT COIL SPRINGS PUT ON (I WASN'T TAKING ANY CHANCES WITH THE OTHER SPRING), A NEW SWAY BAR, A NEW STRUT MOUNT AND BEARING PUT ON AT A COST OF $444.64. I HAD JUST COME OFF OF THE HIGHWAY WHERE THE SPEED LIMIT IS 65 MPH. IF THE SPRING WOULD HAVE BROKEN THERE, I SHUDDER TO THINK WHAT THE OUTCOME WOULD HAVE BEEN. I STILL HAVE THE BROKEN SPRING. IT STILL HAS THE PROTECTIVE COATING ON IT. SO CORROSION COULD NOT HAVE BEEN A FACTOR.  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10175979,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2006","dateComplaintFiled":"12/12/2006","vin":"2FAHP74W03X","components":"VISIBILITY","summary":"I HAVE A 2003 FORD CROWN VICTORIA THAT HAS STARTED TURNING ON THE WINDSHIELD WIPERS AND THE LIGHTS. THIS ONLY HAPPENS WHEN THE CAR HAS REACHED OPERATING TEMPS. I HAVE ALSO NOTED DASH LIGHTS AND OTHER AUTOMATIC FEATURES SELF ACTIVATING. AGAIN THIS ONLY WHEN THE CAR IS HOT (NOT WHEN FIRST STARTED).THE DEALERS HAVE BEEN NO HELP AS TO THE CAUSE OF THE PROBLEM (I THINK IT MAYBE RELATED TO THE OVERHEATING PROBLEM FORD IS HAVING IN POLICE CARS AND TAXI CABS, BUT WILL NOT ADMIT IT).  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10174034,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2006","dateComplaintFiled":"11/22/2006","vin":"","components":"TIRES","summary":"I OWN A 2003 FORD CROWN VICTORIA.  IT CAME WITH 4 EAGLE LS TIRES.  THE ORIGINAL TIRES ARE OVER 27 K MILES, BUT THE NEW ONES I BOUGHT AND PLACED ON THE FRONT SIDE, HAVE WORN FROM THE INSIDE.  THESE NEW TIRES SIMPLY WORN AND PULVERIZED INSIDE AND BLOW.  SO FAR I HAVE BOUGHT 3 TIRES AND THE 3 HAVE BLOW ON THE SIDEWALL.  I'D LIKE TO KNOW IF THERE'S ANY RECALL FOR THIS TIRES THAT ARE ONLY 3,414 MILES OLD.  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"EAGLE LS","size":"P225/60R16","manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10171828,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2006","dateComplaintFiled":"10/25/2006","vin":"1FMZU64K73U","components":"ELECTRICAL SYSTEM","summary":"MY 2003 FORD EXPLORER IS EXPERIENCING SIMILAR SYMPTOMS REPORTED BY OTHER FIRE VICTIMS:  CRUISE CONTROL TOTALLY INOPERATIVE, PERSISTENT ABS ALERTS, \"LOW OIL PRESSURE\" ALERTS (SOMETIMES JUST DAYS AFTER AN OIL CHANGE), AND STEERING ISSUES.  THE LOCAL FORD DEALERSHIP IS PROVIDING SERVICE AT MY EXPENSE BUT PRETENDED THAT THEY HAD NO IDEA AS TO WHAT THE PROBLEM WAS.  AFTER DOING RESEARCH ON THE INTERNET, AND READING TESTIMONIES FROM OTHER FIRE VICTIMS, I AM TERRIFIED.  IN MY SUBDIVISION, HOUSES STAND ONLY A FEW FEET APART...THE HOMEOWNER'S ASSOCIATION PROHIBITS ANY PARKING ON THE STREET.   THE 2003 FORD EXPLORER MODELS SHOULD ALSO BE RECALLED IMMEDIATELY.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10165251,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2006","dateComplaintFiled":"08/11/2006","vin":"2FAFP74W93X","components":"SUSPENSION","summary":"DT*: THE CONTACT STATED THERE WAS A HUMMING NOISE COMING FROM THE REAR AXLE DIFFERENTIAL AREA.  THE SOUND BEGAN AT 30 MPH AND CONTINUED UP TO 65 MPH.   THERE WAS A NHTSA RECALL, # 04V328000, REGARDING THE SUSPENSION: REAR.  THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK  UPDATED 9/1/2006 - SEARS REPALCED THE RIGHT REAR WHEEL BEARING BUT THAT DID NOT FIX THE PROBLEM.  THE DEALER DIAGNOSED THE PROBLEM AS POSSIBLE SPIDER GEAR OR CARRIER BEARING FAILURE.  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10162126,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2006","dateComplaintFiled":"07/11/2006","vin":"1FMZU73W03U","components":"ENGINE AND ENGINE COOLING","summary":"2003 FORD EXPLORER OVERHEATED AND LOST COOLANT.  TAKEN TO DEALERSHIP 3 TIMES.  FIRST 2 TRIPS, PROBLEM NOT FOUND.  AFTER 3RD INCIDENT,  A CRACKED ENGINE BLOCK WAS FOUND.  IN ADDITION TO ENGINE FAILURE, THE VEHICLE WOULD JERK FORWARD WHEN SLOWING TO A STOP, THIS OCCURS MOSTLY IN COLD WEATHER AT LEAST ONCE WEEKLY.  UPON TAKING TO THE DEALERSHIP (PROBLEM CANNOT BE REPLICATED);  THIS COULD LEAD TO A CRASH, DAMAGE TO A PEDESTRIAN........GEE, HATE TO THINK OF THE POTENTIAL CONSEQUENCES.  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10159567,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2006","dateComplaintFiled":"06/12/2006","vin":"2FAFP74W03X","components":"ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT","summary":"DT*: THE CONTACT STATED WHILE DRIVING, THE WINDSHIELD WIPERS AND THE WASH WAS OPERATING ON ITS OWN.  THE RADIO MADE A CRACKLING NOISE AND THE RECEPTION CAME IN AND OUT.  THE DASHBOARD LIGHTS INTERMITTENTLY ILLUMINATED.  ALSO, THE CONTACT SMELLED PLASTIC OR RUBBING BURNING HOWEVER, NO SMOKE WAS PRESENT.  THERE IS A NHTSA RECALL, #05V206000, REGARDING THE ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH.  THE VIN WAS NOT INCLUDED IN THE RECALL.   UPDATED 06/27/06. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10159434,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2006","dateComplaintFiled":"05/30/2006","vin":"2FAFP71W03X","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM","summary":"2003 CROWN VICTORIA CAUGHT ON FIRE NEAR THE FUEL INJECTION SYSTEM.  *TS  THIS WAS A POLICE VEHICLE.  THE VEHICLE WAS STARTED THE TURNED OFF SO THE OFFICER COULD GO BACK INSIDE THE STATION TO RETRIEVE SOMETHING.  A FEW MINUTES LATER A FIREFIGHTER NOTICED HEAVY BLACK SMOKE COMING FROM UNDERNEATH THE ENGINE COMPARTMENT.  THE ORIGIN OF THE FIRE APPEARED TO BE IN THE AREA OF THE ALTERNATOR AND IN THE AREA OF THE FUEL INJECTION SYSTEM.  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10157562,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2006","dateComplaintFiled":"05/15/2006","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"CONFIRMATION NUMBER (ODI NUMBER) 10149237  APPROXIMATELY 3-4 MONTHS AGO I SEND A COMPLAINT ABOUT FORD PRODUCTS WHICH STILL HAD A TANK ISSUE.   I WAS PROMISED A REPLY AS SOON AS THE RIGHT PERSON RECEIVED THE INFORMATION WITHIN A FEW WEEKS.  SO FAR I HAVE RECEIVED NOTHING!!!!  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10151815,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2005","dateComplaintFiled":"03/05/2006","vin":"2FAFP74W03X","components":"POWER TRAIN","summary":"REAR AXLE BEARINGS FAILED AT 39,000 MILES. OUT OF WARRANTY, THERE IS A RECALL FOR FLEET BUYERS. WHY NOT MY CAR? I REPAIRED IT AT MY EXPENSE.  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10149237,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2004","dateComplaintFiled":"02/01/2006","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"HOW CAN YOU FOLKS JUSTIFY THE POLICY WHICH HAS BEEN REPORTED CONCERNING THE FIRE HAZARD ON THE FORD CROWN VIC, MERCURY MARQUIS, AND LINCOLN TOWN CAR BECAUSE OF THE LOCATION OF AND LACK OF PROTECTION OF THE GAS TANK.    WHY IS THAT NOT A RECALLABLE DEFECT?  WE BOUGHT A 2003 CROWN VIC NOT KNOWING ABOUT THE GAS TANK LOCATION PROBLEM.  WHO IS RESPONSIBLE FOR INFORMING THE PUBLIC OF SUCH DEATH CAUSING HAZARDS?  IF NOT YOUR AGENCY, WHO?  SO WHAT ARE WE TO DO NOW?  WHY SHOULD WE HAVE TO PAY $150 TO GET A FACTORY DEFECT FIXED?  NOT ONLY ARE YOU DOING NOTHING ABOUT IT, YOU ARE NEGLIGENT IN WITHHOLDING THIS INFORMATION FROM CONSUMERS.    IT IS FURTHER REPORTED A REPRESENTATIVE OF YOUR AGENCY STATED THAT YOU WERE GOING TO DO NOTHING;  IT WAS A CONSUMER VS. MANUFACTURER ISSUE.  WHAT POWER DOES A CONSUMER HAVE TO MAKE A LARGE CORPORATION LIKE FORD MOTOR COMPANY FIX A DEFECT LIKE THEY VOLUNTARY DID ON ALL POLICE CRUISERS.  I BELIEVE THAT WAS AN ECONOMIC DECISION OF FORD, NOT NECESSARILY A SAFETY CONCERN.  IF NOT WHY WOULD THEY NOT BE JUST AS CONCERNED ABOUT THEIR LOYAL CUSTOMERS.  I HAVE OWNED CROWN VICS FOR THE PAST 15 YEARS, NOT KNOW ABOUT THE GAS TANK HAZARD.    HOW MANY MORE PEOPLE (MAYBE MY WIFE AND I) WILL HAVE TO DIE FROM EXPLODING GAS TANKS BEFORE YOU TAKE THE ACTION YOU ARE ENTRUSTED TO?    AS A COMMENTATOR SAID THE OTHER DAY, IT IS SUCH A SAD STATE THAT PEOPLE HAVE TO DIE BEFORE OUR GOVERNMENT WORKS.  HOW SAD.  IF YOU HAD PURCHASED ONE OF THESE AUTOMOBILES NOT KNOWING ABOUT THIS DEATH TRAP, WOULD YOU FEEL DIFFERENTLY ABOUT A RECALL?  FORD OBVIOUSLY IS NOT GOING TO DO THE RIGHT THING.  WILL YOU?    I REQUEST THE COURTESY OF A REPLY, PLEASE!    (THE INCIDENT DATE IS THE DATE I PURCHASED MY 2003 FORD CROWN VIC.  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10149131,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2006","dateComplaintFiled":"01/31/2006","vin":"2FAFP74W63X","components":"FUEL SYSTEM, GASOLINE","summary":"DT*: THE CONTACT STATED NO FAILURE HAS BEEN EXPERIENCED WITH THE VEHICLE'S FUEL TANK.  HOWEVER, THERE IS CONCERN FOR SAFETY DUE TO THE MANUFACTURER RECENTLY OFFERING A PROTECTIVE SHIELD.  THE SHIELD WAS OFFERED TO VEHICLE'S THAT WERE AT A HIGHER RISK OF FIRE BASED ON THEIR USE.  THE CONTACT IS CONCERNED ABOUT THE SHIELD NOT BEING OFFERED AS A STANDARD ON ALL VEHICLES REGARDLESS OF THEIR INTENDED USE. THE CONSUMER STATED HIS VEHICLE HAS BEEN REAR ENDED TWICE. UPDATED 02/27/06. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10148217,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2006","dateComplaintFiled":"01/20/2006","vin":"2FAFP74W43X","components":"SUSPENSION","summary":"DT*: THE CONSUMER STATED THERE WAS A NOISE COMING FROM THE REAR SUSPENSION.  THERE IS A NHTSA RECALL, # 04V328000, REGARDING THE REAR SUSPENSION.  THE CONSUMER EXPERIENCED THE SAME PROBLEMS AS STATED IN THE RECALL, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.  *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10143020,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2005","dateComplaintFiled":"11/17/2005","vin":"1FMFU17L43L","components":"STEERING","summary":"2003 FORD EXPEDITION EDDIE BAUER: WHEN EXECUTING LOW SPEED TURNS IN EITHER DIRECTION, THERE IS A FEELING THAT THE TIRES ARE RUBBING THE INSIDES OF THE WHEEL WELLS.  THERE IS A BINDING OR GRINDING FEELING IN THE STEERING WHEEL AND NOISE OF SUCH CAN BE HEARD MOST OF THE TIME.  AS I HAVE SEEN ON PREVIOUS REPORTS, THERE IS ALSO THE SAME CHATTER AND SHUDDER AND VIBRATIONS ALSO.  WE TOOK IT IN TO SERVICE DEPT AND AFTER 2 DAYS THEY REPORT THAT THEY COULD NOT FIND NOR REPRODUCE WHAT WE WERE STATING.  AFTER A TECHNICIAN TOOK A TEST DRIVE WITH MY HUSBAND, THE TECHNICIAN DID NOTICE A HUMMING SOUND COMING FROM THE REAR OF THE VEHICLE.  HE SAID THAT THEY HAVE HAD SEVERAL OTHER COMPLAINTS REGARDING THE REAR HUMMING AND THAT THEY WOULD NEED TO REPLACE THE REAR END.  (ALL OF THIS OCCURRING AT 29,000 MILES.  AFTER THE REAR END WAS REPLACED, THE ABOVE MENTIONED CHATTER, SHUDDER, BINDING, GRINDING AND VIBRATIONS WERE GONE.  HOWEVER...NOW AT 31,000 MILES THEY ARE ALL BACK AND PROGRESSIVELY GETTING WORSE.  WE WILL AGAIN, RETURN THE VEHICLE FOR REPAIRS AND WILL UPDATE ON THE MATTER.  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10140149,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2005","dateComplaintFiled":"10/18/2005","vin":"1FMFU18L13L","components":"FUEL SYSTEM, GASOLINE","summary":"AT THIS TIME I CAN DO NOT HAVE A FAILURE, ONLY A VERY SERIOUS CONCERN.  IN THE PAST FEW MONTHS, ANYTIME WHILE MY 2003 EDDIE BAUER EXPEDITION IS TURNED ON, A LOUD \"TIN-SOUNDING-POP\" OCCURS.  IT SOUNDS LIKE THE FUEL TANK BUT I CAN NOT BE SURE WHAT IT IS.  IN THE PAST MONTH, THE SOUND HAS GOTTEN LOUDER & LOUDER -- EVEN MORE FREQUENT.  THE BEST WAY TO DESCRIBE THE SOUND IS -- IT SOUNDS LIKE SOMEONE HAS LEFT A TIN CAN OUTSIDE AND WHEN THE WEATHER CHANGES FROM HOT TO COLD OR COLD TO HOT, THE TIN CAN \"POPS\" AS ITS CONTRACTING OR EXPANDING.  NO ENGINE LIGHTS OR COMPUTERIZED MESSAGES COME ON.  NO PARTS HAVE BEEN REPLACED ON THIS VEHICLE -- I BOUGHT IT NEW IN SEP 2003.  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10140169,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2005","dateComplaintFiled":"10/18/2005","vin":"1FMYU93193K","components":"PARKING BRAKE","summary":"SO FAR I HAVEN'T HAD ANY COLLISIONS, BUT THERE IS A PROBLEM WITH MY EMERGENCY BRAKES.  MY EMERGENCY BRAKES ARE STICKING WHICH IS CAUSING THEM TO RUB AND GRIND WHEN BRAKING.  WHEN I ACCELERATE MY ESCAPE JERKS FORWARD. I HAVE CONTACTED THE FORD DEALERSHIP WHERE I GET MY VEHICLE WORKED ON TONIGHT.    *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10139722,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2005","dateComplaintFiled":"10/14/2005","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN MOVING A SLOW SPEED (10MPH TO 15MPH)  A SMALL SUDDEN TAP OF THE BREAKS AND THE BRAKE SOMETIMES WILL GO DOWN FARTHER THAN MY FOOT.   ALMOST AS IF WHEN TAPPED THE BREAK KEEPS GOING DOWN WHEN MY FOOT IS GOING UP.   THIS HAS HAPPEN 2 TIMES TO DATE.   WHEN IT HAPPENS THE TRUCK ALMOST FEELS AS THOUGH I AM SLAMMING THE BREAKS TO THE FLOOR AND ALL PEOPLE INSIDE ARE SLUNG FOWARD.   WHEN I AM JUST TRYING TO SLOW CAUSE OF A CAR IN FRONT HAS SLOWED.    BUT I HAVE TO TAP THEM JUST RIGHT TO DO IT AND I CANT ALWAYS MAKE IT HAPPEN AT WILL,  IT JUST DOES IT EVERY NOW AND THEN WHEN YOU LEAST EXPECTED IT.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10135950,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2004","dateComplaintFiled":"09/09/2005","vin":"1FMZU62K53U","components":"ELECTRICAL SYSTEM","summary":"MY FORD EXPLORER HAS SEVERAL PROBLEMS WITH THE COMPUTER SINCE NEW.  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10135987,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2005","dateComplaintFiled":"09/09/2005","vin":"2FAFP70W43X","components":"VEHICLE SPEED CONTROL,EQUIPMENT","summary":"DT:  2003 FORD CROWN VICTORIA.  THE CONSUMER STATES ON AUGUST 29, 2005 THE VEHICLE WAS GOING 25 MPH WHEN IT TOOK OFF.  THE CONSUMER'S  FOOT WAS NOT ON THE ACCELERATOR PEDAL.  HE TRIED TO DEPRESS THE BRAKE, BUT THEY WOULD NOT WORK.  HE PUT THE VEHICLE IN NEUTRAL AND TURNED THE VEHICLE OFF TO GET IT TO STOP.  THE CONSUMER STATED THE AIR CONDITIONER MADE THE VEHICLE GO FASTER, AND HE THOUGHT THIS WAS THE CAUSE  OF THE PROBLEM.  THE DEALERSHIP COULD NOT  FIND ANYTHING WRONG WITH THE VEHICLE.  THE CONSUMER STATED THIS HAS HAPPENED ONCE BEFORE.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10134669,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2005","dateComplaintFiled":"08/29/2005","vin":"1FMPU17L83L","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"I HAVE A LOT OF PROBLEMS WITH MY EXPEDITION 2003 SINCE I BOUGHT IT AND I DON'T KNOW WHAT TO DO THE GUARANTEE ITS ALMOST EXPIRED, NOW THE PROBLEM IS WITH THE AIR CONDITION. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10132311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2005","dateComplaintFiled":"08/10/2005","vin":"1FMPU17LX3L","components":"POWER TRAIN","summary":"MY 2003 FORD EXPEDITION IS NOW ON ITS 4TH REAR DIFFERENTIAL IN 8 MONTHS.  WE STARTED COMPLAINING ABOUT IT IN DEC. OF LAST YEAR AND NOW HAVE RECEIVED OUR FOURTH REPAIR, NOT COUNTING THE 3 TIMES THAT THEY DIDN'T FIX IT FOR SOME REASON OR OTHER.  THE FIRST FIX LASTED TWO WEEKS AND LAST AND MOST RELIABLE LASTED 3 MONTHS.  I ALSO HAVE ALSO BEEN HAVING A POPPING NOISE AFTER THE HEATER OR AIR CONDITIONER IS RUN FOR ANY PERIOD OF TIME, HOWEVER THAT CAN'T BE REPAIRED, NO FIX AVAILABLE. I AM FEED UP, I CONTACTED FORD CORP DIRECTLY, BUT THEY WON'T HELP ME. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10132159,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2004","dateComplaintFiled":"08/09/2005","vin":"1FMPU16L73L","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"DRIVING DOWN INTERSTATE 91 IN MASS. MY 2003 FORD EXPEDITION BLEW OUT A SPARK PLUG. THIS WAS A FACTORY INSTALLED ORIGINAL PLUG . THIS VEHICLE IS EQUIPPED WITH THE 5.4 TRITON ENGINE WHICH SEEMS TO HAVE A HISTORY OF THIS PROBLEM. WE HAD TO BE TOWED TO A FORD DEALER FOR REPAIRS. RE-THREADING THE ENGINE HEAD, REPLACE THE DAMAGED COIL PACK AND A NEW SPARK PLUG. WITH LABOR MY BILL WAS OVER $700. THIS DOES NOT INCLUDE THE TOW FEE AND A NIGHT AT A LOCAL HOTEL (WE WERE TRAVELING FROM OUT OF STATE ON VACATION). UPON RESEARCHING THIS PROBLEM I HAVE READ DOZENS AND DOZENS OF STORIES LIKE MINE INVOLVING THIS TRITON CLASS ENGINE BUILT BY FORD. A SPARK PLUG SHOULD NOT BE BLOWN OUT OF THE ENGINE BLOCK PERIOD. WHEN DOZENS AND DOZENS OF PEOPLE WRITE IN TO SAY THEIR FORD MUSTANG, F150, EXPEDITION, F250, OR EXCURSION HAS BLOWN OUT A PLUG THAT'S UNACCEPTABLE.  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10129679,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2005","dateComplaintFiled":"07/22/2005","vin":"2FAFP74W03X","components":"SUSPENSION","summary":"DT:  REAR AXLE BEARING FAILURE, IT CHEWED UP THE REAR AXLE. FORD HAS A RECALL BUT IT DID NOT INCLUDE THIS VEHICLE DUE TO VIN.  THIS  CAUSED THE AXLE SHAFT TO FRACTURE, IT LEAKED FLUID. THE VEHICLE WAS FIXED, BUT PROBLEM RECURRED.  THIS HAPPENED ON JULY 14,2005. THE VEHICLE BEFORE HAND HAD STARTED MAKING A LOUD SOUND COMING FROM THE REAR SUSPENSION.  *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10129018,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2005","dateComplaintFiled":"07/17/2005","vin":"3FAFP31383R","components":"SERVICE BRAKES, HYDRAULIC","summary":"MY 2003 FORD FOCUS ZX3 WAS TAKEN IN TO THE DEALERSHIP FOR ITS 20,000 MILE SERVICE AND THE TECHNICIAN SAID THE FRONT BRAKE PADS AND ROTORS HAD TO BE REPLACED. I DISCUSSED THE ISSUE WITH THE SERVICE MANAGER AND SINCE IT WAS A SAFETY ISSUE, HAD THE WORK DONE AND THEN CONTACTED FORD CUSTOMER CARE. THE BOTTOM LINE IS THAT I HAD TO PAY TO REPLACE OBVIOUSLY FAULTY BRAKE ROTORS AND FORD DOES NOT CARE HOW OR IF ITS DEALERS HONOR THEIR WARRANTY. AS A SIDE NOTE, THERE WERE TWO MINOR BODYWORK ISSUES THAT THE SAME DEALERSHIP REFUSED TO FIX UNDER WARRANTY, WHICH WE TAKEN CARE OF BY ANOTHER DEALERSHIP IN MY AREA.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10128692,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2003","dateComplaintFiled":"07/14/2005","vin":"1FMDU73K53Z","components":"SEAT BELTS","summary":"FRONT SEAT BELTS ARE CUTTING INTO THE PILAR MOLDING.  THE FRONT DRIVER'S SIDE MOLDING HAS BEEN REPLACED TWICE IN TWO YEARS.  FORD STATES THEY HAVE NOT HEARD OF THIS PROBLEM, BUT I HAVE BEEN LOOKING INTO OTHER FORD EXPLORERS IN PARKING LOTS AND SEE THAT IT IS HAPPENING IN MOST OF THE VEHICLES.  MY FEAR IS THAT THERE IS NOT A PERMANENT SOLUTION TO THIS DEFECT.  BY CUTTING INTO THE MOLDING, THE SEAT BELT COULD GET STUCK AND NOT WORK PROPERLY IN AN ACCIDENT, ETC.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10128707,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2004","dateComplaintFiled":"07/14/2005","vin":"1FMFU18L13L","components":"POWER TRAIN,VISIBILITY,SEATS","summary":"I HAVE AN EDDIE BAUER EDITION EXPEDITION (2003) . THIS UNIT CAME WITH OUTSIDE REAR VIEW MIRRORS THAT TILT DOWN AND INWARD WHEN YOU PUT THE CAR IN REVERSE TO ASSIST YOU IN BACKING UP. THE ISSUE I HAVE HAD SINCE IT WAS PURCHASED NEW IS THAT THE MIRRORS DO NOT RETURN TO THIER ORIGINAL POSITION CONSISTENTLY ONCE YOU PUT THE VENICLE BACK INTO A FORWARD GEAR. THIS ISSUE BECOMES A SAFETY ISSUE ONCE OUT ON THE ROADWAYS AS WHEN I GO TO PASS I CAN'T SEE IF THERE ARE ANY VECHICLES IN THE LANE I NEED TO GET INTO. HAROLD ZEIGLER AUTO GROUP SOLD ME THE CAR IN KALAMAZOO, MICHIGAN. THEY HAVE TOLD ME THERE IS NO PROBLEM WITH THE MIRRORS AND HAVE DONE SO MORE THAN ONCE. CAN YOU HELP GET THIS RESOLVED. THE DRIVERS SEAT ALSO DOESN'T RETURN TO ITS PROGRAMED POSITION AND THIS IS AN IMTERMITTEN PROBLEM WHICH ZEIGLER HAD FIXED ONCE AND ITS STARTING TO ACT UP AGAIN! ALSO I'VE HAD REAR END WORK DONE MORE THAN TWICE AND ITS STARTING TO HOWL ONCE AGAIN. THEY ACTUALLY REPLACED IT ONCE COMPLETELY AND REPAIRED IT TWICE, IS THIER AN ISSUE WITH THE REAR ENDS ON THIS MODEL YEAR? THANKING YOU IN ADVANCE FOR YOUR TIME AND CONSIDERATION ON THESE MATTERS.  RESPECTFULLY  GARY A. ANSPAUGH","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10128690,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2005","dateComplaintFiled":"07/13/2005","vin":"1FMDU64KX3Z","components":"FUEL SYSTEM, OTHER,POWER TRAIN","summary":"I PURCHASED THE 2003 EXPLORER IN NOV 2003. ON 6/16/04, 8/17/04,AND FINALLY ON  8/20/04, I COMPLAINED REGARDING THE FUEL GUAGE NOT REGISTERING A FULL TANK.  FORD FINALLY REPLACED FUEL TANK.  ON DEC 10, 2004, I BROUGHT THE CAR IN BECAUSE WHEN GOING FROM PARK TO REVERSE, A WHINING AND CLUNKING NOICE COULD BE HEARD.  ALSO, BECAUSE SOMETIMES THE CAR DOESN'T START.  AT FIRST FORD CLAIMED NOTHING WAS WRONG REGARDING THE CLUNKING.  I THEN REMINDED THEM ABOUT THE RECALLS BEING DISCUSSED IN THE NEWS REGARDING THE 2004 MODELS.  THEN THEY REPLACED SOMETHING CALLED A SOLEONID.  THE START PROBLEM STILL EXISTS AND SO DOES THE CLUNKING NOISE.  THIS WAS COVERED UNDER THE WARRANTY.  YESTERDAY, IT ACCELLERATED WHILE MY FOOT WAS ON THE BREAK, FORM REVERSE TO DRIVE.  LUCKILY, THERE WAS NOTHING IN FRONT OF ME. MY HUSBAND, WHILE DRIVING THE CAR, HAS EXPERIENCED THIS SEVERAL TIMES AS HE IS CHANGING FROM REVERSE TO DRIVE.  THE NEWS JUST DESCRIBED ANOTHER FORD PROBLEM REGARDING ACCELLERATION.  I THINK THIS IS WHAT IS AFFECTING MY CAR.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125777,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2005","dateComplaintFiled":"06/20/2005","vin":"1FMZU73K03U","components":"ELECTRICAL SYSTEM","summary":"I HEARD CNN'S REPORT ON FORD'S THAT COULD HAVE A PROBLEM WITH FIRE DUE TO A HOT WIRED CRUISE CONTROL ON MANY FORDS.THEY CAN GO ON FIRE EVEN WHEN NOT RUNNING, PERHAPS IN THE GARAGE.  I HAVE A 2003 EXPLORER, I HAVE CALLED THE FORD DEALER AND THEY HAVE NOT TAKEN RESPONSIBLITY FOR THIS PROBLEM.  DO YOU KNOW ANYTHING ABOUT IT, WHAT CAN WE DO IF WE OWN THESE CARS TO BE SAFE?","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125012,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/11/2005","dateComplaintFiled":"06/11/2005","vin":"2FMDA51403B","components":"AIR BAGS","summary":"THE PASSENGER SIDE AIRBAG DEPLOYED FOR ASOLUTELY NO REASON WHATSOEVER.  WE WERE JUST DRIVING DOWN THE ROAD, AND THERE WAS A LOAD POP.  I THOUGHT WE HAD A BLOWOUT UNTIL I SAW MY WIFE SITTING IN THE SEAT IN PAIN.  FOR A WHILE SHE COULDN'T EVEN MOVE THE RIGHT SIDE OF HER BODY.  WE HEADED HOME IMMEDIATELY, BY THE TIME WE MADE IT HOME SHE WAS ABLE TO MOVE AGAIN.  BEING A SATURDAY THERE WASN'T ANYONE TO CALL.  I WILL BE CALLING FORD FIRST THING MONDAY MORNING.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10124601,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2005","dateComplaintFiled":"06/08/2005","vin":"2FAFP74W73X","components":"VEHICLE SPEED CONTROL","summary":"DT:  ,2003 FORD, CROWN VICTORIA. CONSUMER STATES THAT WHEN SHE STARTS THE VEHICLE IT IS FINE, BUT AS SOON AS  SHE TAKES  FOOT OFF OF THE ACCELERATOR THE ENGINE CUTS OFF.  THIS HAPPENED THREE TIMES, AND HAS TAKEN THE VEHICLE TO THE SERVICE DEPARTMENT TWICE ,AND THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10124011,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2005","dateComplaintFiled":"06/02/2005","vin":"3FAFP31Z93R","components":"ELECTRICAL SYSTEM","summary":"THE IGNITION SWITCH IN MY FORD FOCUS ZX3 (2003) HAS BEEN REPLACED TWICE. ONCE ON 6/17/04 AT 17,301 MILES BY LATHAM FORD IN LATHAM, NY AND ON 12/17/04 AT 33,213 MILES BY NEMER FORD IN QUEENSBURY, NY. BOTH TIMES I PUT THE KEY IN THE IGNITION AND IT WOULD NOT TURN. BOTH TIMES THE REPAIR WAS COVERED UNDER WARRANTY.  I TOOK THE VEHICLE INTO NEW COUNTRY FORD YESTERDAY (6/1/05) BECAUSE THE KEY TURNS, BUT THE CAR DOES NOT START ONLY THE ELECTRIC COMES ON. THE SERVICE MANAGER THERE, BOB, SAID THE MECHANIC IS STILL LOOKING AT THE CAR AND APPARENTLY THE IGNITION SWITCH IS BROKEN AGAIN, BUT HE THINKS SOMETHING ELSE IN THE STEERING COLUMN MAY BE THE PROBLEM. IF IT IS NOT THE IGNITION SWITCH THAT IS BROKEN I WILL LIKELY HAVE TO PAY FOR THE REPAIR, EVEN THOUGH THE MALFUNCTIONING PIECE MAY HAVE BEEN CAUSING THE IGNITION SWITCH TO FAIL THE FIRST TWO TIMES (MEANING THAT THOSE MECHANICS MISSED THE BIG PROBLEM).","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10121375,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2005","dateComplaintFiled":"05/18/2005","vin":"1FMFU16L23L","components":"SERVICE BRAKES, AIR,ELECTRICAL SYSTEM","summary":"MY HUSBAND AND I ARE LEASING A 2003 FORD EXPIDITION OF WHICH WE RECEIVED ON 5/5/03. AS OF 10/04  THIS SUV HAVE BEEN TO THE DEALER TWICE FOR THE SAME PROBLEM, (SENSORS BURN OUT). ALSO IN 10/04 THE FRONT END BRAKES HAD TO BE REPLACED, AND THE AGAIN ON 2/05, THE FRONT END BRAKES BACK BRAKES AND ALSO FRONT END ROTORS HAD TO BE REPLACED AS WELL. WE WERE INFORMED THAT THIS SUV SHOULD IN NO WAY NEED NEW BRAKES THIS SOON  AND DEFINITLEY NOT ROTORS. THIS SUV ONLY HAVE 35,000 MILES AS OF 5/19/05. BUT WHEN THE ROTORS WERE REPLACED IT ONLY HAD 31,000 MILES. I WOULD LIKE SOMETHING DONE ABOUT THIS PROBLEM, BECAUSE I HAVE SPOKEN TO NUMEROUS OF EXPIDITION OWNERS AND THEY ALL ARE HAVING THE SAME PROBLEMS THE BRAKES AND ROTORS. I WOULD LIKE TO BE RE-INBURSED FOR THEY MONEY WE HAVE SPENT THUS FAR FOR AN ON GOING DEFECT. ALSO WE WERE TOLD THAT WE WOULD BE CONTACTED WHEN THE LOWER GRILL OF THE TRUCK ARRIVED, BECAUSE OURS DID NOT HAVE ONE WHEN WE PICKED IT UP FROM THE DEALER, WELL WE ARE STILL WAITING AS OF 5/05.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10121152,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2005","dateComplaintFiled":"05/17/2005","vin":"","components":"UNKNOWN OR OTHER","summary":"THERE HAS BEEN AN ONGOING ISSUE WITH MOLD IN THE AIR CONDITIONING CONDESNER UNIT.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10120976,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2005","dateComplaintFiled":"05/16/2005","vin":"1FMZU67E53U","components":"ELECTRICAL SYSTEM","summary":"DT:  WHILE DRIVING, VEHICLE BEGAN TO JERK ALONG WITH DARK SMOKE FROM THE EXHAUST. VEHICLE HESITATED AND CONSUMER PULLED INTO A PARKING LANE, A TURN LANE LEADING INTO AN OFFICE PARK.  CONSUMER PROCEEDED TO CALL HIGHWAY ASSISTANCE THAT FORD DEALER USES IN AREA, THEY EVENTUALLY SENT A TOW SERVICE THAT COULD NOT TOW BECAUSE 2 PEOPLE WERE ALREADY IN THE CAB.  CONSUMER CALLED DEALER BACK AND DEALER GAVE NAME AND NUMBER OF ANOTHER TOW SERVICE THAT BROUGHT VEHICLE BACK TO DEALER.  CONSUMER WAS TOLD COMPUTER WAS THE PROBLEM OF THE HESITATION.    *TT","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10120174,"manufacturer":"Ford Motor Company","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2005","dateComplaintFiled":"05/07/2005","vin":"1FMYU60E33U","components":"SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS,TIRES,WHEELS","summary":"PASSENGER-FRONT TIRE RECEIVED AN IMPACT  IN AN ACCIDENT.  THIS HIT WAS A \"SIDE-CRASH\" WHERE ONLY THE TIRE AND A SMALL AREA OF THE OUTSIDE FRAMING ABOVE THE WHEEL WERE DAMAGED.  THE AIR BAGS DID NOT DEPLOY.  THE TRUCK SPARKED AND IGNITED ON IMPACT.  THE TRUCK WAS IN FULL FLAMES IN THE TIRE AND ENGINE AREA WITHIN 9-11 MINUTES.  THE FIRE BURNED OUT THE CENTER PORTION OF THE WINDSHIELD, THE ENTIRE ENGINE AREA, THE DASHBOARD/GLOVE COMPARTMENT, AND THE TIRE AREA WITHIN THAT TIME FRAME.  I WAS MOVING AT APPROXIMATELY 10 MPH WHEN THE OTHER DRIVER COLIDED WITH MY TRUCK AT APPROXIMATELY 40-45 MPH;  THE WEATHER WAS CLOUDY/RAINY BUT IT HAD NOT RAINED YET DURING MY MORNING TRAVEL.  THE AIR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"WILDERNESS","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10117030,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2005","dateComplaintFiled":"03/29/2005","vin":"2FAFP74W63X","components":"POWER TRAIN","summary":"RECALL CAMPAIGN 04V328000 CONCERNING REAR AXLE SHAFT FRACTURE. A ROARING NOISE WOULD COME FROM THE REAR OF THE VEHICLE WHEN DRIVING AT ANY SPEED. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND  MECHANIC DETERMINED THAT THE REAR WHEEL BEARING, SEALS AND THE AXLE SHAFTS NEEDED TO BE REPLACED.  HE FOUND THIS RECALL ON ALL DATA, AND SUGGESTED THAT THE CONSUMER CONTACT THE DEALER. DEALER INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER THIS RECALL.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112412,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2005","dateComplaintFiled":"03/02/2005","vin":"2FAFP71W33X","components":"WHEELS","summary":"I AM REPRESENTING THE CITY OF TROY, NY POLICE DEPARTMENT. WE HAVE PREVIOUSLY SENT YOU INFORMATION REGARDING THREE CRACKED WHEELS FROM THREE SEPARATE CROWN VIC INTERCEPTOR WHEELS. WE NOW HAVE A FOURTH ONE AND WE ARE HAVING A PROBLEM WITH REPLACEMENT FROM FORD, VIA THE LOCAL DEALER.  THE WHEEL IS FROM A 2003 YEAR MODEL, VIN [XXX], DOT [XXX]. THIS IS THE SECOND WHEEL TO CRACK FROM THIS VEHICLE. THE CRACK IS 5\" BY 1 3/4\". FOR FURTHER INFO PLEASE CONTACT AUTOMOTIVE SUPERVISOR [XXX]. THANKS.  *AK  *JS    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10108065,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2005","dateComplaintFiled":"01/27/2005","vin":"1FAFP55U93A","components":"POWER TRAIN","summary":"I HAVE A FORD TAURUS WITH APPROXIMATELY 41,900 MILES ON IT. THE VEHICLE WAS BOUGHT IN FOR SERVICE BECAUSE THE TRANSMISSION WAS SHUDDERING AND SKIPPING BADLY AT TIMES. THE SERVICE DEPARTMENT AT THE DEALERSHIP ADVISED THAT THE AUTO NEEDED A NEW TRANSMISSION. SINCE THE VEHICLE WAS OUT OF WARRANTY, I ASKED FORD AND THE DEALERSHIP FOR ASSISTANCE WITH GETTING A NEW TRANSMISSION. IT IS EXTREMELY ODD THAT AT 41,900 MILES ANY VEHICLE WOULD NEED A NEW TRANSMISSION. THIS SHOULD QUALIFY AS A DEFECT. BUT FORD SAID SINCE THE AUTO WAS OUT OF WARRANTY, THEY WERE UNDER NO OBLIGATION TO ASSIST. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10099984,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2004","dateComplaintFiled":"12/21/2004","vin":"2FAFP74W23X","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"CONSUMER COMPLAINED ABOUT A  BRAKE PROBLEM.  WHILE DRIVING VEHICLE ACCELERATED WHENEVER THE BRAKES WERE APPLIED.*AK  *TC","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10102902,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2003","dateComplaintFiled":"12/14/2004","vin":"","components":"SEATS","summary":"POWER FOLD REAR SEAT IN THE FORD EXPIDITION HAS ITS CONTROL IN THE REAR OF THE 3RD ROW SEATS AND A PERSON CANNOT VIEW IF ANY CHILD OR OBJECTS ARE ON SEATS THAT WILL BE LOWERED,ALSO THE POWER SEAT DOESNT HAVE A RESEVE SENSOR BUILT IN IT, SO IT WILL NOT CRUSH ANYONE AND SHOULD STOP AFTER MEETING A CERTAIN AMOUNT OF PRESSURE. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10102864,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2004","dateComplaintFiled":"12/13/2004","vin":"1FMZU77E83U","components":"TIRES","summary":"THE DEALERSHIP HAS ACCUSED ME OF RUNNING OVER SOMETHING IN THE ROAD. IT WAS THE LEFT REAR TIRE THAT BLEW. WHY WAS IT NOT THE FRONT TIRE IF I RAN OVER SOMETHING?   HAVE RECEIVED NO SATISFACTION FROM THE DEALERSHIP, CROSSROAD FORD IN CARY, NC.*AK  I HAD TO PURCHASE A NEW TIRE WHICH I DO NOT THINK IS RIGHT.THIS IS MY 3 FORD VEHICLE BUT IT WILL BE MY LAST IF THEY CANNOT HELP THE CONSUMER BETTER THAN THIS.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"WRANGLER","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10098335,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/05/2004","dateComplaintFiled":"11/05/2004","vin":"2FAFP74W73X","components":"STRUCTURE","summary":"THE TRUNK LID OF THE 2003 FORD CROWN VICTORIA HAS A CHROMED METAL STRIP OF TRIM RUNNING ACROSS THE OUTER BOTTOM WIDTH OF THE TRUNK LID.  THIS METAL STRIP HAS AN EXPOSED SHARP EDGE IN A PLACE WHERE A USER WOULD INSTINCTIVELY REACH TO LIFT OR HOLD UP THE TRUNK LID (ON A WINDY DAY). AS A RESULT, THIS SHARP EDHE HAS RESULTED IN A CUT ON MY LEFT HAND.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10094337,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2004","dateComplaintFiled":"09/27/2004","vin":"","components":"POWER TRAIN","summary":"WHILE DRIVING TRANSMISSION SLIPPED GEARS UNTIL  CONSUMER REACHED HIS DESTINATION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10093959,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2004","dateComplaintFiled":"09/21/2004","vin":"2FAFP71WX3X","components":"WHEELS","summary":"STEEL WHEEL CRACKED ON VEHICLE.*MR  THERE WAS A SEPARATION OF THE WELD BETWEEN THE DISK AND HUB.  A GAP OF 1/16TH OF AN INCH EXTENDED APPROXIMATELY 18\" AROUND THE HUB WELD.  THE WHEEL WAS PREVIOUSLY INSPECTED AT THE DEALER FOR POSSIBLE INVOLVEMENT IN SAFETY CAMPAIGN 03S05 AND PER THE DEALER THE WHEEL WAS NOT COVERED IN THE RECALL.  THE WHEEL FAILED IN THE SAME MANNER AS DESCRIBED IN SAFETY RECALL 03S05.  *NM  SEE ALSO 10083876, SAME INCIDENT.  *DSY","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10081672,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2004","dateComplaintFiled":"09/08/2004","vin":"2FAFP74W43X","components":"SEAT BELTS","summary":"BOTH FRONT SEAT BELTS WERE FRAYING. DEALER AND THE MANUFACTURER WERE NOTIFIED, AND THEY INFORMED THE CONSUMER THAT THE SEAT BELTS WERE NOT COVERED UNDER A RECALL, AND ANY REPAIRS OR REPLACEMENT WOULD BE AT A COST TO THE CONSUMER. *AK CHECK ENGINE LIGHT APPEARS.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10086824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2004","dateComplaintFiled":"08/14/2004","vin":"2FAFP74W83X","components":"POWER TRAIN","summary":"MY 2003 FORD CROWN VICTORIA, DEVELOPED A GRINDING NOISE IN THE REAR END ON 8/05/04.   TOOK IT TO HAVE IT CHECKED ON 8/12/04 AND FOUND OUT THAT THE REAR AXLE BEARINGS WERE BAD AND THAT THEY HAD CUT INTO THE AXLE SHAFT. I HAD TO HAVE THE AXLE SHAFTS, BEARINGS AND SEALS REPLACED AT A COST OF $513.45. I SEARCHED THE INTERNET AND FOUND OUT THAT THERE HAD BEEN A RECALL ON THE 2003 FORD CROWN VICTORIA \"FLEET\" VEHICLES (RECALL #04S16) FOR THE SAME PROBLEM. I CALLED FORD ON 8/13/04 AND FOUND OUT THAT IT ONLY APPLIED TO VEHICLES ASSEMBLED AT THE ST. THOMAS FACILITY BETWEEN 12/01 AND 12/02. THEY ALSO VERIFIED BY MY VIN# [XXX], THAT MY CAR WAS ASSEMBLED IN THE ST. THOMAS FACILITY IN 7/02. I WAS INFORMED THAT MY CAR IS NOT INVOLVED IN THIS RECALL. I ALSO FOUND THAT FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN (TSB) ADVISING DEALERS TO BE ON THE LOOKOUT FOR SERVICE COMPLAINTS CENTERING AROUND REAR AXLE NOISE IN THE 2003 CROWN VICTORIAS, AND TWO OTHER MODELS MANUFACTURED PRIOR TO 01/01/03  AND INCLUDED ALL CHASSIS CONFIGURATIONS (NOT ONLY FLEET VEHICLES) EXCEPT HEAVY-DUTY LIMOUSINE AND HEARSE CHASSIS. ACCORDING TO FORDS RECALL INFORMATION, \"EARLY BEARING FAILURE AND ULTIMATELY AXLE SHAFT FRACTURE WOULD LEAD TO LOSS OF DRIVE FUNCTION AND COULD LEAD TO A CRASH\". I ALSO FOUND THAT IT COULD LEAD TO A WHEEL-OFF FAILURE AND A RESULTING CRASH. I ALSO FIND THAT FORD ISSUED A \"SILENT RECALL\" OR \"SECRET WARRANTY\" TO DEAL WITH CUSTOMER PROBLEMS PRIOR TO THE END OF THE FACTORY WARRANTY (DEALER OPERATION CODE 030505A). MY CAR HAD APPROX 21000 MILES ON IT WHEN I BOUGHT IT AND NOW HAS APPROX 69000 MILES ON IT. IN MY OPINION, FORD IS AWARE OF THIS PROBLEM AND HAS DECIDED TO BE SELECTIVE IN WHICH VEHICLES THEY ARE RECALLING WITHOUT REGARD FOR THE AVERAGE PERSON. I BELIEVE THIS IS A SAFETY ISSUE AND NOT SOMETHING THAT SHOULD OVERLOOK THE MANY PEOPLE THAT FERRY THEIR FAMILIES AROUND ON A DAILY BASIS IN A CAR THAT IS NOT DEEMED A \"FLEET\" CAR BUT THAT APPARENTLY STILL HAS A PROBLEM.*AK   UPDATED 07/25/2012 *JS    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10083876,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2004","dateComplaintFiled":"07/23/2004","vin":"2FAFP71WX3X","components":"WHEELS","summary":"COMPLAINT REGARDING DEFECT OF SOME STEEL ROAD WHEELS.*MR  THE OFFICERS DEPT WAS NOTIFIED OF THE SAFETY RECALL 03S05 CONCERNING THE DEFECT OF SOME STEEL WHEELS.  THE VEHICLE WAS TAKEN TO A LOCAL DEALER FOR INSPECTION.  THE CONSUMER WAS ADVISED BY THE DEALER THAT RECALL 03S05 HAD BEEN PERFORMED.  ABOUT 10 MONTHS LATER THE VEHICLE'S FRONT TIRE BEGAN LOOSING AIR PRESSURE OFTEN.  THE VEHICLE WAS TAKEN TO ANOTHER DEALER.  THE INSPECTION REVEALED A SEVERE CRACK IN THE AREA OF THE WELD JOINING THE DISK OF THE WHEEL HUB.  THERE WAS A SEPARATION OF 1/16 OF AN INCH BETWEEN THE WHEEL HUB AND OUTSIDE WHEEL DISK AND THE CRACK EXTENDED 18 INCHES AROUND THE HUB WELD.  *NM  SEE ODI 10093959, SAME INCIDENT.  *DSY","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10080512,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2004","dateComplaintFiled":"07/07/2004","vin":"2FAFP71W93X","components":"WHEELS","summary":"LEFT FRONT WHEEL HAS SLOW LEAK. THE TIRE WAS DISMOUNTED AND HAD NO PUNCTURES EVIDENT. THE WHELL WAS INSPECTED AND A SMALL CRACK WAS DETECTED. THE WHEEL WAS REPLACED. THE CRACKED WHEEL WAS RETURNED TO FORD MOTOR CO., ATTN: DEB USRUM.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10074097,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/23/2004","dateComplaintFiled":"07/06/2004","vin":"2FAFP74W63X","components":"VEHICLE SPEED CONTROL","summary":"WHILE ENGAGING IN REVERSE THE VEHICLE ACCELERATED AT 90 MPH.  THE TIRES WERE SCREECHING AND SMOKING.  AS A RESULT, THE VEHICLE COLLIDED INTO THREE OTHER VEHICLE AND A PEDESTRIAN.   *AK   A CHILD WAS INJURED.  (PINNED BETWEEN THE VEHICLE AND HIS FATHER'S VEHICLE)  THE CONSUMER STEPPED ON THE ACCELERATOR TO BACK OUT OF THE PARKING SPACE, BUT THE VEHICLE DID NOT MOVE.  THE CONSUMER THEN STEPPED ON THE BRAKE AND GENTLY ON THE ACCELERATOR AGAIN, AND THE VEHICLE RACED AWAY BACKWARDS AT A EXTREMELY FAST SPEED.  THE CONSUMER STEPPED ON THE BRAKES WITH ALL HER STRENGTH, BUT THE VEHICLE WOULD NOT STOP.   *SC","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10079655,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2003","dateComplaintFiled":"06/22/2004","vin":"2FAFP71W73X","components":"WHEELS","summary":"DEALERSHIP HASN'T BEEN ABLE TO PERFORM THE STEEL WHEEL RECALL 03V279000 REPAIRS FOR ALMOST 10 MONTHS BECAUSE THE PARTS WERE ON BACK ORDER.  *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10079662,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2003","dateComplaintFiled":"06/22/2004","vin":"2FAFP71W03X","components":"WHEELS","summary":"DEALERSHIP WAS UNABLE TO PERFORM THE STEEL WHEEL RECALL 03V279000 REPAIRS FOR ALMOST 10 MONTHS  BECAUSE THE PARTS WERE ON BACK ORDER.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10079664,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2003","dateComplaintFiled":"06/22/2004","vin":"2FAFP71W93X","components":"WHEELS","summary":"DEALERSHIP HASN'T BEEN ABLE TO PERFORM THE STEEL WHEEL RECALL 03V279000 REPAIRS  FOR ALMOST 10 MONTHS BECAUSE THE PARTS WERE ON BACK ORDER.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10072168,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2004","dateComplaintFiled":"06/14/2004","vin":"2FAFP74WX3X","components":"VEHICLE SPEED CONTROL,SEATS","summary":"WHILE DRIVING AT ANY SPEED FRONT SEAT MOVED BACK AND FORTH. ALSO,  SPEEDOMETER FAILED.  DEALERSHIP URGED CONSUMER TO CALL AND FILE A COMPLAINT.  *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10075358,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2004","dateComplaintFiled":"06/14/2004","vin":"","components":"POWER TRAIN","summary":"1) REAR AXLE WHEEL SEAL LEAK, REAR AXLE \"PLAY\"  2) AXLE GROOVES AND VEHICLE STABILITY AND HANDELING (DRIVEABILTY) PROBLEMS, BRAKES COATED WITH GREASE CAUSING BRAKE PREFORMANCE ISSUES.  *AK  3) AXLE AND BEARINGS REPLACED","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10075359,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2004","dateComplaintFiled":"06/14/2004","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"1) LACK OF POWER/ENGINE STOPS  2) FUEL PUMP FAILURE 2003 MODELS 20% FAILURE RATE AS OF TODAY (10 OF 49 UNITS)  3) REPLACE FUEL PUMP, ONE UNIT ON IT'S SECOND REPLACEMENT.  *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10072558,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2004","dateComplaintFiled":"05/13/2004","vin":"2FAFP71W23X","components":"POWER TRAIN","summary":"PREMATURE BEARING AND AXLE WEAR. IF NOT REPAIRED AXLE MAY BREAK. THIS WAS FOUND ON 7 OF 8 CARS CHECKED. CARS BUILT 02-04-03. MILEAGE 29278 TO 40559.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10072109,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/04/2004","vin":"2FAFP70W23X","components":"WHEELS","summary":"CONSUMER RECEIVED RECALL NOTICE PERTAINING TO HIS RIMS, BUT HAD DIFFICULTY GETTING THE RECALL WORK PERFORMED.  *PH  ONE OF THE VEHICLE'S RIMS WERE LEAKING.  THE CONSUMER CONTACTED THE DEALER ABOUT THE RECALL BUT WAS TOLD THAT THE PARTS WERE NOT AVAILABLE.  SEVERAL MONTHS LATER THE CONSUMER CALLED ABOUT THE RIMS AND WAS GIVEN AN APPOINTMENT.  WHEN THE CONSUMER ARRIVED AT THE DEALER THEY CLAIMED THAT THERE WAS NO RECALL ON THE VEHICLE.  THE DEALER ALSO STATED THAT IF THE CONSUMER WANTED THE RIMS REPLACED HER WOULD HAVE TO PAY FOR IT.  (RECALL NUMBER 03V279000).  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10071862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"04/29/2004","vin":"","components":"POWER TRAIN","summary":"FOUR 2003 FORD CROWN VICTORIA POLICE CRUISERS WERE INSPECTED AND MECHANIC FOUND THREE OUT OF FOUR HAD DAMAGED AXLES.   *PH  THE PROBLEM WAS WITH THE REAR AXLES.  ONE OUT THE AXLES WAS SAID TO HAVE DAMAGE TO THE POINT THE VEHICLE WASN'T DRIVABLE.  THE UNIT HAD 25,300 MILES ON IT.  THE DEALER MADE REPAIRS.   *SC   *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10066941,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2004","dateComplaintFiled":"04/08/2004","vin":"2FAFP74W53X","components":"SERVICE BRAKES, HYDRAULIC","summary":"FAILURE OCCURRED TWICE. THE SECOND TIME THE BRAKES FAILED TO COMPLETELY STOP THE VEHICLE, CONSUMER COLLIDED WITH ANOTHER VEHICLE.  *PH *MR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10062558,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2004","dateComplaintFiled":"03/18/2004","vin":"2FAFP74W53X","components":"SERVICE BRAKES, AIR","summary":"I WAS APPROACHING A TRAFFIC LIGHT AT APROX. 25 MPH.  WHEN I APPLIED THE BRAKES, THE CAR DID NOT SLOW DOWN.  I AGAIN APPLIED THE BRAKES AND THERE WAS A LOUD SCREECHING NOISE AS IF I HAD SLAMMED ON THE BRAKES..WHICH I HAD NOT DONE.  THE CAR CONTINUED TO ROLL FORWARD EVEN THOUGH I HAD THE BRAKE PEDAL FULLY ENGAGED.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10062199,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2004","dateComplaintFiled":"03/15/2004","vin":"2FAFP71W13X","components":"WHEELS","summary":"2003 CROWN VIC POLICE INTERC. POLICE CAR HAD ITS TIRE RIM REPLACED BY FORD 9/2003, NEW RIM DATED 8/1/2003 WAS FOUND TO HAVE A 12 INCH CRACK ON THE CIRCUMFERENCE OF THE RIM WHICH CAUSED THE TIRE TO DEFLATE. NUMBERS ON THE RIM WERE 16X7 J T DOT K4 34 080103.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10060495,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2004","dateComplaintFiled":"03/05/2004","vin":"2FAHP71W13X","components":"WHEELS","summary":"MY CONCERN IS FOR THE 2003 FORD POLICE CROWN VICTORIA (POLICE INTERCEPTOR) PROGRAM 03M03 WHICH IS CONCURRENT WITH SAFETY RECALL 03S05. THEY BOTH INVOLVE INSPECTION AND REPLACEMENT OF CRACKED RIMS. HOWEVER, THE 03M03 DOES NOT ADDRESS THE PROBLEM. IT ONLY EXTENDS THE WARRANTY. BOTH CONCURRENT CAMPAIGNS DESCRIBE THE SAME SYMPTOMS (REPEATED SLOW AIR LEAK, NIBBLE IN STEERING, DIFFICULTY IN BALANCING TIRES AND RAPID AIR LOST). HOWEVER, AFTER CONTACTING MY LOCAL FORD DEALER AND FORD MOTOR COMPANY, I WAS TOLD THE RIMS WOULD NOT BE INSPECTED AT MY REQUEST. I WOULD HAVE TO PAY FOR THIS WITH CITY OF RICHMOND FUNDS. FORD STATES \"THAT ONLY A SMALL PERCENTAGE OF STEEL WHEELS MANUFACTURED FROM SEPTEMBER 23, 2002 THROUGH APRIL 22, 2003 WILL BE AFFECTED BY THIS CONDITION\" . I FEEL A FAILURE THAT COULD OCCUR DURING A HIGH SPEED PURSUIT IS NOT ACCEPTABLE. FORD ALSO SAYS IN THE 03S05 SAFETY RECALL THAT RAPID AIR LOSS MAY AFFECT VEHICLE CONTROL , POSSIBLY RESULTING IN AN ACCIDENT.....PERSONAL INJURY OR POSSIBLE DEATH. PLEASE ADVISE ME CONCERNING  THE ACTION TO TAKE WITH THESE RIMS. WE (CITY OF RICHMOND), ARE NOT AN ISOLATED CASE.    MARK SCHULTZ  FLEET MAINTENANCE TRAINING & QUALITY ASSURANCE  CITY OF RICHMOND, VIRGINIA .   *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10059690,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"02/20/2004","vin":"","components":"POWER TRAIN","summary":"FOIA REQUEST ALL DOCUMENTS, COMPLAINTS, DEFECT INVESTIGATIONS, RECALLS, SERVICE BULLETINS, ETC RELATING TO NHTSA'S INVESTIGATION INTO THE POWER TRAIN ASSEMBLY, AXLE SHAFT OF THE 2003 FORD CROWN VICTORIA, NHTSA NO: PE 04010, ES HAVE NO RECORDS.  (NAR) *LA     *CB   *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10055067,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2003","dateComplaintFiled":"01/28/2004","vin":"2FAFP71W73X","components":"WHEELS","summary":"MY 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR HAS FIVE WHEELS THAT HAVE THE AFFECTED DATE CODE STAMPED ON THEM THAT INDICATE THEY ARE DEFECTIVE. THE LOCAL DEALER SERVICE WRITER TELLS ME THAT THEY DO NOT NEED REPLACING IF THEY ARE NOT LEAKING AIR. AM I SUPPOSED TO WAIT UNTIL I AM STRANDED OR INVLOVED IN AN ACCIDENT BEFORE FORD WILL REPLACE THE RIMS? *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070601,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FAFP71W03X","components":"SUSPENSION","summary":"PROBLEM:  THE REAR SWAY-BAR AND SWAY-BAR HOUSING ARE DAMAGED. APPARENTLY, THE INITIAL PROBLEM OCCURRED IN THE SWAY-BAR HOUSING, CAUSING EXCESS STRESS ON THE SWAY-BAR, CAUSING THE FAILURE. THE LOCAL DEALER TOLD ME FORD IS APPARENTLY RE-MANUFACTURING THE PARTS BECAUSE OF "PROBLEMS" WITH THIS MODEL. THE DEALER WAS UNSURE IF FORD WAS GOING TO INITIATE A RECALL ON THIS MODEL. THE VEHICLE IS OWNED BY THE KNOX COUNTY SHERIFF'S DEPARTMENT, BUT IT IS ASSIGNED TO ME FOR PERMANENT USE. THE VEHICLE IS STILL UNDER WARRANTY AND IS (STILL) AWAITING SERVICE AT LANCE CUNNINHAM FORD IN KNOXVILLE, TN. MY CONCERN IS THAT THIS DEMONSTRATES YET ANOTHER SERIOUS AND POTENTIALLY LIFE-ENDANGERING DEFECT WITH THE CROWN VICTORIA. IF I HAD BEEN OPERATING THE VEHICLE AT INTERSTATE SPEEDS (OR ABOVE, AS IS SOMETIMES REQUIRED IN LAW ENFORCEMENT WORK), I FEEL THAT (AT LEAST) SERIOUS BODILY INJURY WOULD HAVE RESULTED FROM A CRASH. I AM HOPEFUL THAT FORD WILL RECOGNIZE THE DEFECT AND TAKE APPROPRIATE MEASURES TO SAVE LIVES.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10048898,"manufacturer":"Ford Motor Company","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2003","dateComplaintFiled":"11/30/2003","vin":"","components":"EXTERIOR LIGHTING","summary":"ALL FORD VEHICLES DO NOT HAVE DAY TIME DRIVING LIGHTS.AS A SAFETY GROUP YOU,  KNOW THAT VEHICLES WITH DAY TIME  DRIVING LIGHTS GET IN TO LESS ACCIDENTS. AND HOW MANY PEDESTRIAN ARE INJURED OR KILLED EACH YEAR BECAUSE THEY DID'T SEE THE VECHICLE. IT IS THE LAW IN CANADA. WHAT ABOUT US HERE IN THE USA?*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10043342,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2003","dateComplaintFiled":"10/22/2003","vin":"","components":"SUSPENSION,POWER TRAIN","summary":"AT 40000 MILES A 2003 FORD CROWN VICTORIA DEVELOPED A LOUD NOISE. THE LOCAL MECHANIC DETERMINED THE AXLE'S WERE SOFT AND WERE WORN DOWN  IN SPITE OF ONE OF THE BEARINGS BEING WELL LUBRICATED AND IN GOOD CONDITION. THIS IS A POLICE PACKAGE CRUISER. THIS DEFECT COULD EFFECT THOUSANDS OF POLICE DEPARTMENTS AND COST LIVES.  *LA","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10043392,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2003","dateComplaintFiled":"10/22/2003","vin":"2FAFP73W63X","components":"ENGINE AND ENGINE COOLING","summary":"I PURCHASED A 2003 CROWN VICTORIA NEW. THE ENGINE DEVOLOPED A PINGING NOISE WHICH WAS RECOGNIZED BY THE DEALER. THE CAR IS UNDER WARRANTY.  I RECEIVED A CALL FROM THE DEALER STATING IT WAS AN ENGINE PROBLEM AND THEY WERE ON THE PHONE WITH THE FORD HOTLINE TECH TRYING TO COME UP WITH A SOLUTION. THEY FELT THE ENGINE WAS RUNNING \"TOO LEAN\" BUT THEY WEREN'T SURE. THEY NEEDED THE ADVISE FROM FORD MOTOR COMPANY. AN HOUR LATER ANOTHER CALL WAS RECEIVED FROM THE DEALER STATING FORD TOLD THEM THEY HAD MANY COMPLAINTS ABOUT THE PINGING PROBLEM IN CROWN VICTORIAS ON THE EAST COAST. IT HAS BEEN DETERMINED BY FORD MOTOR COMPANY THAT IT IS A PROBLEM WITH THE GASOLINE ON THE EAST COAST AND THEREFORE, THE PROBLEM CANNOT BE FIXED. I WAS TOLD I COULD TRY A HIGHER OCTANE GAS, ALLTHOUGH THIS WAS NOT RECOMMENDED BY THE OWNERS MANUAL. WHEN FIRST DISCUUSING THIS PROBLEM WITH THE DEALER, I TOLD HIM I HAD THIS SAME PROBLEM WITH MY PREVIOUS CAR, A 1999 FORD WINDSTAR, AND HAD BEEN TOLD BY THE PREVIOUS DEALER TO USE A HIGHER OCTANE GASOLINE. THE RESPONSE FROM THIS DEALER IS \"THAT WON'T SOLVE THE PROBLEM.\"  FRUSTRATED, I CALLED FORD'S CUSTOMER SERVICE. AFTER EXPLAINING MY PROBLEM I WAS TOLD I HAD A GOOD QUESTION AND THEY WOULD HAVE TO PUT ME ON HOLD WHILE THEY RESEARCHED THE ANSWER. THE ANSWER WAS \"AS THIS IS CAUSED BY CONTAMINATED GAS, THE REPAIR IS NOT COVERED BY THE WARRANTY. I'M NOW COMPLETELY CONFUSED AS THE DEALER WANTS TO FIX THE PROBLEM BUT CAN'T BECAUSE FORD HAS DETERMINED ITS THE EAST COAST GAS. THE TREATMENT OF THE FORD CUSTOMER SERVICE WAS APPALLING. MY WAY OF THINKING IS IF ITS A GASOLINE PROBLEM, WOULDN'T ALL CROWN VIC'S PING. IN THE FINAL ANAYLSIS, THE CONSUMER(ME) IS STUCK AGAIN. THIS WHOLE EPISODE TO ME IS SO  LUDICROUS, THAT MAYBE I WRITE A PLAY ABOUT THE INCIDENT BUT I DOUBT ANYONE WOULD BUY IT.  I WANT TO THANK YOU FOR TAKING THE TIME TO READ THIS COMPLAINT. IF NOTHING ELSE I HOPE IT ADDS A LITTLE CHUCKLE TO YOUR DAY.  *LA","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10042454,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2003","dateComplaintFiled":"10/07/2003","vin":"PLEASE FILL","components":"WHEELS","summary":"VEHICLE'S RIMS ARE CRACKED, A RECALL WAS ISSUED; HOWEVER VEHICLE IS OUTSIDE THE REMEDY SCOPE. PLEASE PROVIDE ADDITIONAL INFORMATION.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10038256,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/05/2003","vin":"2FAFP70W23X","components":"WHEELS","summary":"DEALERSHIP DIDN'T HAVE THE REPLACEMENT WHEELS FOR THE STEEL WHEELS  RECALL 03 V 279 000.   RECALL DEFECTS HAD ALREADY OCCURRED ON ONE OF THE WHEELS.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10037929,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/29/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"FOIA REQUEST CYS OF ALL CORRESPONDENCE BETWEEN NHTSA & INTERNATIONAL ENGINE GROUP RE THE 6.0 POWERSTROKE ENGINE USED IN THE 2003 FORD F250-F550 SUPER DUTY TRUCKS & THE 2003 FORD EXCURSION.  *MR   *NLM  *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10036668,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2003","dateComplaintFiled":"08/27/2003","vin":"2FAHP74W13X","components":"POWER TRAIN","summary":"I HAVE HAD THE CAR IN MY HANDS FOR 5 DAYS AND THEN IT HAS BEEN IN THE SHOP THE LAST WEEK.  THERE IS A PROBLEM WITH THE REAR END IT WAS THERE WHEN I GOT THE CAR AND GOT WROSE IN THE 850 MILES THAT  I HAVE BEEN ABLE TO PUT ON THE CAR. FORD NOW HAS THE REAR DIFFERENTIAL ALL A PART AND CAN'T FIND THE PROBLEM. I HAVE SAID THAT IT MUST BE A BAD BARING AND JUST PUT A NEW ONE ON AND FORD WILL NOT. THEY WOULD LIKE TO JUST RIP APART MY NEW CAR. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10026333,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2003","dateComplaintFiled":"08/15/2003","vin":"2FAFP71WX3X","components":"WHEELS","summary":"THE RIMS SPLIT IN HALF. FORD ACKNOWLEDGED THERE WAS A PROBLEM.  *AK   *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10031526,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2003","dateComplaintFiled":"08/05/2003","vin":"2FAFP74WX3X","components":"VEHICLE SPEED CONTROL","summary":"PROBLEMS WITH VEHICLE'S CRUISE CONTROL.*MR     WHILE DRIVING UPHILL THE VEHICLES CRUISE CONTROL FAILED AND THE VEHICLE EXPERIENCED SUDDEN ACCELERATION.  THE CONSUMER HAD TO APPLY THE BRAKE AND SWITCH OFF THE ENGINE TO GET THE VEHICLE TO STOP.  THE FAILURE WAS THE RESULT OF A CABLE ASSEMBLY BETWEEN THE CRUISE CONTROL BOX AND CARBURETOR WHICH CAME LOOSE, JAMMING THE CABLE ON THE PULLEY.      *PH   *NLM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10025798,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2003","dateComplaintFiled":"07/10/2003","vin":"2FAFP74WX3X","components":"VEHICLE SPEED CONTROL","summary":"CRUISE CONTROL FAILED AT ALMOST FULL THROTTLE WHILE GOING UPHILL FROM LEE VINNING CA TO MAMMOTH LAKES CA, ON US 395, FROM ABOUT 4,000 FT TO 8,000 FT ELEVATION. VEHICLE WAS A BUDGET RENTAL CAR, CONTRACT 133247, FROM LONG BEACH, CA, (LGB) AIRPORT LOCATION, 2003 FORD CROWN VICTORIA, DIN [XXX], CA LICENSE [XXX], LESS THAN 9,000 MILES.  BRAKE & CRUISE CONTROL OFF SWITCH DID NOT REMEDY THROTTLE POSITION.  STOPPED CAR BY APPLYING BRAKE & SWITCHING OFF ENGINE ON SIDE OF ROAD.  DID NOT ATTEMPT TO SWITCH ENGINE OFF AT HIGH SPEED AS IT MAY, OR MAY NOT, HAVE LOCKED STEERING WHEEL.    FIXED PROBLEM AS A \"CABLE ASSEMBLY\" BETWEEN \"CRUISE CONTROL BOX\" & CARBURETOR HAD PARTICULARLY COME LOOSE, JAMMING CABLE ON PULLEY.  THERE SEEM TO BE A DEFECT IN THE FASTENER FOR THE PART REATTACHED ALLOWING RECURRENCE.BUDGET @ 800 858 5377 WOULD NOT RECORD PROBLEM BUT TOLD ME TO REPORT TO LGB BUDGET AT TURNED IN.SPOKE TO SERVICE PERSONNEL AT NEAREST FORD DEALER, EASTERN SIERRA MOTORS, BISHOP, CA WHO SAID THERE WERE OTHER RARE INSTANCES OF THIS HAPPENING & THAT IT WAS AN ITEM COVERED BY WARRANTY (PHONE 877 503 6257).    REPORTED THIS TO BUDGET AGENT AT LGB WHO WAS FLIPPANT & RUDE.    HE DID NOT SEEM TO CARE NOR DID I GET THE FEELING THAT THE ITEM WOULD BE FIXED.  TIME OF REPORT 0620 HRS/6 JULY 03 (BUDGET WAS 20 MINUTES LATE OPENING).  AGENT REPORTED HIS NAME AS JOCK ROCKET (SUSPECT THIS IS NOT CORRECT).I REQUEST THAT BUDGET BE CONTACTED TO HAVE THE CAR FIXED SO IT WILL RECUR WITH A LESS EXPERIENCE DRIVER WHO MAY BE KILLED OR INJURED.  ALSO, FORD SHOULD BE CONTACTED TO FIX THIS DEFECT.*AK    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10022677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2003","dateComplaintFiled":"07/03/2003","vin":"2FAFP71WX3X","components":"WHEELS","summary":"A POLICE OFFICER  STATED  WHILE DRIVING AT LOWER SPEEDS THE VEHICLE WOULD VIBRATE HEAVILY DUE TO A CRACKED RIM.  THE OFFICERS VEHICLE WAS REPAIRED UNDER WARRANTY.   *AK      *CB   *NLM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10026337,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2003","dateComplaintFiled":"07/01/2003","vin":"","components":"TIRES,WHEELS","summary":"POLICE OFFICER NOTICED ONE OF THE FRONT TIRES WAS FLAT DUE TO A FAULTY/CRACKED RIM. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10025230,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2003","dateComplaintFiled":"07/01/2003","vin":"2FAFP74W11X","components":"ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,VEHICLE SPEED CONTROL","summary":"VEHICLE HAS HAD REPEATED COMPUTER PROBLEMS, VIBRATION, EXCESSIVE OIL CONSUMPTION, LOW GAS MILEAGE, CHECK ENGINE LIGHT, MIRRORS, CRUISE CONTROL, SURGING ENGINE,ENGINE DIES, ALL OF THESE HAVE BEEN REPEAT COMPLAINTS.THESE COMPLAINTS ARE OVER THE LAST 16 MONTHS.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017504,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2003","dateComplaintFiled":"06/26/2003","vin":"2FAFP71W13X","components":"WHEELS","summary":"THE CONSUMER NOTICED A HARD VIBRATION COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS SERVICED BY A TECHNICIAN, WHO STATED THE RIM WELL WAS CRACKED.            *JB    PH   *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10024377,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/18/2003","vin":"2FAFP71WX3X","components":"WHEELS","summary":"CONSUMER NOTICED A SLOW LEAK IN THE RIGHT REAR TIRE. TOOK VEHICLE TO DEALER, AND DEALER STATED THAT THE RIM WAS CRACKED.  CONSUMER FELT THE RIMS WERE  DEFECTIVE. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10024183,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/17/2003","vin":"","components":"WHEELS","summary":"RIMS CRACKED ON THREE OF THE SIX CROWN VICTORIAS OWNED BY THE CITY COUNCIL OF BLUFFS. *MR   PH","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10018957,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2003","dateComplaintFiled":"05/19/2003","vin":"","components":"SEAT BELTS","summary":"REAR SEAT BELT FOR THE MIDDLE SEAT IN A 2003 FORD ZX2. DEALERSHIP TOLD ME THAT THEY COULD INSTALL THE SEAT BELT BUT IT WOULD VOID MY WARRANTY AND WOULD BE VERY COSTLY.  FORD CUSTOMER SERVICE TOLD ME THE SAME THING. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10018046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2003","dateComplaintFiled":"05/02/2003","vin":"PLEASE PROV","components":"WHEELS","summary":"THE RIMS CRACKED WITHOUT WARNING.  *NLM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10016859,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2003","dateComplaintFiled":"05/01/2003","vin":"2FAFP74W13X","components":"ENGINE AND ENGINE COOLING","summary":"2003 FORD CROWN VICTORIA PURCHASED IN 1/03 HAS REPEATED ENGINE VIBRATIONS THAT ARE NOTICED WHILE IDLING IN DRIVE AND APPLYING THE BRAKE. THE INDICATIONS FEEL LIKE THE ENGINE IS MISSING AND GETS WORSE AFTER DIRVING MORE THAN THIRTY MINUTES. THIS VEHICLE HAS BEEN TO THREE DIFFERENT DEALERSHIPS WITH NOT RESOLVE. THE ONE HONEST DEALSHIP WAS FRIENDLY FORD IN CROSBY TEXAS AND THEY TOLD ME THAT FORD ENGINEERING WAS AWARE OF THE PROBLEM AND I WOULD HAVE TO PUT UP WITH THE VIBRATION UNTIL THEY FOUND A SOLUTION. THE ENGINEER TOLD THE SERVICE MANAGER THAT THEY HAVE TO LOWER THE IDLE \"THE CAUSE\" TO MEET FEDERAL EMMISSION CONTROL STANDARDS. I HAVE JUST RETURNED FROM SETTING IN A BRAND NEW CROWN VICTORIA THAT DOES NOT MISS LIKE MIND DOES. IT SEEMS THAT FORD KNEW WHAT THEY WERE DOING AND DID NOT CARE WHAT THE CONSUMER HAD TO PUT UP WITH. I WAS ALSO TOLD THAT FORD IS HAVING ALOT OF ENGINE PROBLEMS WITH THE CROWN VICTORIA POLICE INTERCEPTOR. HOW CAN FORD SELL A CAR THAT IS BELOW PAR AND MISLEAD CONSUMERS. I PAID ALMOST THIRTY THOUSAND DOLLARS FOR A CAR THAT FEELS LIKE IT IS RUNNING ON SEVEN OF THE EIGHT CYLINDERS. CAN YOU PLEASE ADVISE ME OF WHERE I CAN GO FROM HERE.   REGARDS,  TED MATUSZEWSKI","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/28/2003","vin":"","components":"TIRES","summary":"THE TWO FRONT TIRES HAD A BUBBLE AND ONE OF THEM HAD BURST WHILE DRIVING ON THE HIGHWAY, THE OTHER TIRE WAS ENLARGED.  THE CONSUMER PURCHASED A USED TIRE AND CONTACTED THE DEALER AND THEY REFUSED SERVICE DUE TO THE VEHICLE BEING OUT OF WARRANTY.  MR  SCC   *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10016646,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2003","dateComplaintFiled":"04/28/2003","vin":"3FAFP11353R","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"WHEN THE CAR IS PUT INTO REVERSE IT DOES NOT WANT TO MOVE. IF YOU INCREASE THE RPM'S, IT STILL JUST SETS THERE. THE PROBLEM HAS BEEN VERY INCONSISTENT. REVERSE SEEMS TO BE AT THIS POINT, THE ONLY PLACE IT OCCURS. IN ONE OF THE ATTEMPTS TO FIX THE PROBLEM, THE TECHNICIAN FOUND THAT 3 OF THE 4 CALIPERS WERE FROZE/DRIED UP. THIS DOES NOT SET WELL WITH ME AND I SEE IT AS A POSSIBLY DANGEROUS SITUATION.    *NLM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10016299,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2003","dateComplaintFiled":"04/22/2003","vin":"2FAFP71W73X","components":"WHEELS","summary":"TIRE RIMS ARE SEPARATING ON THE WELD-WE HAVE FOUR RIMS THAT THIS HAS OCCURRED TO, ON TWO DIFFERENT VEHICLES. THE TIRES WILL HOLD ABOUT TWENTY POUNDS OF AIR EVEN WITH THE WELD BREAK.  FRONT END SHIMMIES AT 30 MPH OR MORE WHICH INDICATES THE PROBLEM.   *NLM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10014274,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2003","dateComplaintFiled":"04/11/2003","vin":"2FAFP72W93X","components":"WHEELS","summary":"2003 FORD CROWN VICTORIA WHEELS FAIL AT THE WELD, WE HAVE AT LEAST 20 FAILURES WHERE THE WELD CRACKS AND THE TIRE DEFLATES.  THIS IS A VERY SERIOUS SAFETY ISSUE THAT SHOULD BE ADDRESSED.  WE ARE AFRAID THAT WE WILL HAVE A GRAVE ACCIDENT IF THIS IS NOT CORRECTED.*JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10011632,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/31/2003","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"THE CONSUMER WAS CONCERNED ABOUT THE SAFETY OF THE 2003 CROWN VICTORIA'S GAS TANK.   *PH  *NLM","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10009597,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/17/2003","vin":"","components":"TIRES","summary":"GOODYEAR TIRE BLOWOUT.  *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"GOODYEAR","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10010221,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2003","dateComplaintFiled":"03/10/2003","vin":"2FAFP71W53X","components":"WHEELS","summary":"STEEL WHEEL CRACKED AROUND THE CIRCUMFERENCE OF THE WHEEL. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10007260,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/03/2003","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL TANK PLACEMENT, AND LIKELY DANGER OF AN EXPLOSION IN A REAR END COLLISION.*AK   *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10009111,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2003","dateComplaintFiled":"02/24/2003","vin":"2FAFP71W53X","components":"WHEELS","summary":"THE WHEELS CRACKED, WHICH CAUSED A LOUD NOISE.(POLICE VEHICLE)*JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10006205,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/13/2003","vin":"","components":"TIRES","summary":"THE VEHICLE EXPERIENCED A TIRE BLOWOUT.  *SCC *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"GOODYEAR","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10005686,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2003","dateComplaintFiled":"02/11/2003","vin":"","components":"SERVICE BRAKES, AIR","summary":"PREMATURE AND SUDDEN FRONT BRAKE PAD FAILURE ON 2003 FORD CVPI VEHICLES.  BRAKES WEAR AND FAIL @4000 MILES AND LESS.  FORD ACKNOWLEDGES A BRAKE MATERIAL COMPOUND PROBLEM BUT HAS NO REPAIR.  2002 AND EARLIER CVPI VEHICLES IN FLEET AVERAGE 10,000 MILES PER FRONT BRAKE SERVICE","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005017,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2003","dateComplaintFiled":"01/31/2003","vin":"2FAFP74W23X","components":"SEATS","summary":"2003 FORD CROWN VICTORIA-- THE HEAD RESTS IN THESE AUTOMOBILES ARE SO HIGH THAT IT IS IMPOSSIBLE TO SEE OVER OR AROUND THEM. THE ONLY WAY TO HAVE VISION TO THE REAR OF THE CAR IS BY RAISING THE HEAD REST UP ON ITS POST, ABOVE THE POSITION THAT WOULD ALLOW IT TO BE OF USE IN AN ACCIDENT.. THE 2003 IS LARGER THAN THE 2000 AND I DON'T UNDERSTAND. THE PRESENT SIZE IS DEFINITELY A SAFETY PROBLEM THAT NEEDS CORRECTION.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10006417,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/30/2003","vin":"","components":"WHEELS","summary":"FOUND FOUR CRACKED WHEELS AND THREE WHEELS WITH SUSPECTED CRACKS ON 2003 CROWN VICTORIA POLICE CRUISERS.  THE DRIVERS  HAVE COMPLAINED OF FRONT END VIBRATION AND SHIMMY WHICH LED TO THE DISCOVERY OF CRACKED WHEELS.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":10004331,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2003","dateComplaintFiled":"01/22/2003","vin":"PLEASE FILL","components":"STRUCTURE","summary":"CONSUMER STATES VEHICLE HAS NO SHIELD BETWEEN THE FUEL TANK AND THE REAR AXLE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":8021196,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/21/2002","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER  STATES OF HAVING PROBLEMS WITH A VIBRATION ON THE GAS PEDAL. DEALER WAS NOTIFIED.      TS","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":768133,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2002","dateComplaintFiled":"10/05/2002","vin":"","components":"SERVICE BRAKES, HYDRAULIC,SEATS","summary":"BRAKE PADS WERE WORE DOWN TO METAL BY 6000 MILES.   FORD SAYS THEY HAVE HAD SOME CHANGES BECUASE OF THIS ON 2002 AND 2003 MODELS. THE DRIVERS SEAT IS TEARING APART WEAR THE DRIVER SITS.      MR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":767356,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2002","dateComplaintFiled":"09/18/2002","vin":"2FAFP713X11","components":"STEERING","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]},{"odiNumber":766293,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2002","dateComplaintFiled":"08/27/2002","vin":"2FAFP71WX3X","components":"STRUCTURE","summary":"UPPER A-ARM ATTACHES TO FRAME WITH 2 EACH STUDS AND IS SECURED WITH NUTS.  A-ARM MOUNTING HAS LONG SLOTS TO ACCOMMODATE ADJUSTMENT OF THE CAMBER.  NEW VEHICLE DELIVERED TO CUSTOMER WITH THE UPPER A-ARM MOUNTING NUTS BACKED OFF BY MORE THAN 1/2\" ALLOWING THE CAMBER TO CHANGE DRAMATICALLY AS THE VEHICLE IS DRIVEN, THEREBY CREATING A SIGNIFICANT SAFETY HAZARD.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]}]}