{"count":174,"message":"Results returned successfully","results":[{"odiNumber":11546512,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2023","dateComplaintFiled":"09/26/2023","vin":"1FMNU41S12E","components":"SUSPENSION,POWER TRAIN","summary":"As I was driving the transfer case and drive shaft dropped out of truck.  Broken bolts and no warning.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11405439,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2021","dateComplaintFiled":"03/29/2021","vin":"1FMNU42F72E","components":"STRUCTURE","summary":"LARGE PATCHES OF  PAINT TOPCOAT PEELING FROM VEHICLE ROOF, ABSOLUTELY NO EVIDENCE OF PRIMER HAVING BONDED/ ADHERING TO SEPARATED TOPCOAT, PEELED PAINT IS IDENTICAL ON BOTH SIDES, OBVIOUSLY PRIMER INTENDED TO INTEGRATE TOPCOAT WITH SUBSTRATE WAS FAULTY AND NOT ACCEPTABLE.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11253362,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2018","dateComplaintFiled":"09/05/2019","vin":"1FMNU42L32E","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT EACH TIME SHE DROVE THE VEHICLE, IT STALLED WITHOUT WARNING. AFTER THE FAILURES, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAITED A MINUTE OR MORE TO RESTART THE VEHICLE. SOMETIMES, IT TOOK UP TO FOUR ATTEMPTS BEFORE THE VEHICLE WOULD RESTART. WHEN THE VEHICLE WAS RESTARTED, IT HESITATED TO MOVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE CODE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V553000 (ENGINE AND ENGINE COOLING). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11218329,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2017","dateComplaintFiled":"06/06/2019","vin":"1FMNU42F12E","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2002 FORD EXCURSION EQUIPPED WITH TOYO OPEN COUNTRY R/T TIRES (NA), SIZE: LT285/75/R16. WHILE DRIVING 65 MPH, THE REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. PRIOR TO THE FAILURE, THE REAR DRIVER'S TIRE WAS REPLACED BY ALLEN TIRE (LOCATED AT 1725 SUPERIOR AVE, COSTA MESA, CA 92627, (949) 646-5236) DUE TO A BULGE IN THE TIRE. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE VEHICLE. THE SET OF TIRES WERE A REPLACEMENT SET. THE TIRE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14T014000 (TIRES). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 170,000 AND THE TIRE FAILURE MILEAGE WAS 75,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"TOYO","productModel":"OPEN COUNTRY H/T/ TUFF DUTY","size":"LT285/75 R16 126Q","manufacturer":"Toyo Tire Holdings of Americas, Inc."}]},{"odiNumber":11098027,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2018","dateComplaintFiled":"05/25/2018","vin":"1FMSU43F92E","components":"WHEELS","summary":"HAD A B F GOODRICH LT315/75R16D ALL TERRAIN KO,  DOT:  BFAUHX111211,  FRONT LEFT TIRE EXPLODE WITHOUT ANY WARNING,  WAS DRIVING NORTH ON HIGHWAY 65, ABOUT 16 MILES SOUTH OF BRANSON, MO.  I WAS TRAVELING  AROUND 65 MPH IN THE RIGHT HAND LANE ON A CLEAR DRY DAY WITH MINIMAL TRAFFIC.  THE TIRES WERE PURCHASED ON 4-23-11, SAM'S CLUB #6361,  VEHICLE HAD 91,461 MILES.  THE INCIDENT HAPPENED ON 5-8-18, THE VEHICLE HAD 136,896 MILES. (45,435 MILES).   WHEN THE TIRE EXPLODED IT SEVERED THE FRONT LEFT BRAKE LINE RESULTING IN THE LOSS OF CONTROL OF THE VEHICLE,  CAUSING MAJOR DAMAGE TO THE VEHICLE, RESULTING IN THE VEHICLE BEING TOTALED.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11081775,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2017","dateComplaintFiled":"03/28/2018","vin":"","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"WAS DRIVING ON HIGHWAY AND VEHICLE ALL OF A SUDDEN LOST POWER KEPT PRESSING THE GAS PEDAL AND IT WOULDN'T GO AS FELT LIKE YOU WANTED TO TURN OFF IT WOULD STALL WE HAVE CHECKED EVERYTHING IN THE TRUCK ENGINE EVERYTHING AND EVERYTHING SEEMS GOOD TRANSMISSION DOES NOT HAVE ANY METAL SHAVINGS I DID NOTICE THAT FOR SOME REASON THE ELECTRICAL PANEL HAVE MELTED IT WAS ALL COMPLETELY MELTED AND THEY BELIEVE THAT THE TRANSMISSION IS ALSO MELTED AND STUCK TOGETHER I'M NOT SURE BECAUSE WE STILL HAVEN'T I MEAN TRANSMISSION HAS NO SIGNS THAT SOMETHING WRONG WITH IT I THINK THIS IS VERY THING I THINK THIS IS VERY DANGEROUS FOR A VEHICLE TO JUST STOP IN THE MIDDLE OF THE FREEWAY AND IMAGINE IF THEY WOULD HAVE BEEN TRAFFIC THANK GOD THAT THERE WASN'T THAT NOBODY WAS RIGHT BEHIND ME CUZ THE TRUCK JUST STOPPED AND IT WAS NOT GOING","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11062779,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2018","dateComplaintFiled":"01/15/2018","vin":"","components":"STEERING","summary":"WHILE BACKING THE VEHICLE I FELT A POP AND THEN THERE WAS NO STEERING CONTROL. I LOOKED UNDER THE VEHICLE AND FOUND THAT THE TIE ROD CONNECTION TO THE PITMAN ARM HAD SNAPPED.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11001709,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2017","dateComplaintFiled":"06/27/2017","vin":"","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2002 FORD EXCURSION EQUIPPED WITH SUNFULL MONT-PRO HT781 TIRES, SIZE: LT265/75/16. WHILE DRIVING 65 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SIDE TIRE TREAD SEPARATED, WHICH CAUSED A BUBBLE IN THE TIRE. WITHIN LESS THAN A THOUSAND MILES LATER, THE FRONT DRIVER'S TIRE ALSO EXPERIENCED THE FAILURE. THE RETAIL FACILITY WHERE THE TIRES WERE SOLD AND INSTALLED WAS NOT CONTACTED. THE TIRE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 166,000 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 4,999.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"SUNFULL","productModel":"MONT-PRO HT781","size":"LT265/75/16","manufacturer":"Unicorn Tire Corporation"}]},{"odiNumber":10897435,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2016","dateComplaintFiled":"08/21/2016","vin":"1FMNU41L42E","components":"ENGINE","summary":"I HAVE A 2002 FORD EXCURSIONS AND 2 TIME SPARK PLUG EJECTION FROM THE MOTOR.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10820717,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2016","dateComplaintFiled":"01/17/2016","vin":"1FMNU40L42E","components":"ENGINE","summary":"I STARTED MY TRUCK AFTER SITTING FOR 36 HOURS AND WHAT SOUNDED LIKE BAD EXHAUST LEAK ..AFTER BEING CHECKED OUT BY MECHANIC FOUND THAT A SPARK PLUG AND COIL HAS BEEN SPIT OUT OF MOTOR ..I HAD THEM REPACE SPARK PLUG AND COIL ON TOP WHICH REPAIRED THE PROBLEM ..TODAY I WAS DRIVING TO TOWN 10 MILES AND AFTER STOPPI G TO GET GAS THE NOISE STARTED AGAIN !","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10552212,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2011","dateComplaintFiled":"11/14/2013","vin":"1FMNU41L12E","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE BLEW THE NUMBER SIX SPARK PLUG OUT OF THE ENGINE. THE SPARK WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10525170,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2013","dateComplaintFiled":"07/16/2013","vin":"1FMSU43F02E","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE APPLIED THE BRAKES TO DISENGAGE THE CRUISE CONTROL AND THE VEHICLE CONTINUED TO ACCELERATE INDEPENDENTLY. THE CONTACT WAS ABLE TO GET THE VEHICLE TO STOP AFTER SEVERAL MINUTES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 176,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10515876,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2013","dateComplaintFiled":"06/09/2013","vin":"1FMSU41FX2E","components":"TIRES","summary":"ON 6/5/2013, I WAS DRIVING ON FREEWAY AT APPROX. 70MPH AND TREAD SEPARATED FROM RT. REAR TIRE CAUSING VEHICLE TO SWERVE INTO ADJACENT LANE. DAMAGE TO QUARTER PANEL AND RUNNING BOARD. THIS IS THE SECOND TIRE FAILURE IN THE PAST 45 DAYS.THE TIRES ARE BFGOODRICH 265/75R/16 COMMERCIAL TA LOAD RANGE E. THE FOUR NEW TIRES WERE INSTALLED ON 2/28/2011 AND HAVE APPROX. 14,300 MILES OF WEAR AT TIME OF FAILURE. THE OTHER TIRE (LEFT FRONT) FAILED ON 4/19/2013. BECAUSE OF STRONG FRONT END VIBRATION, I INSPECTED THE FRONT TIRES. I FOUND THAT IT WAS OUT OF ROUND DUE TO BELT SEPARATION. THE DEALER REPLACED THIS TIRE ALSO.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"BFGOODRICH","productModel":"RADIAL T/A","size":"P235/60R15 98S","manufacturer":"Michelin North America, Inc."}]},{"odiNumber":10511518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2013","dateComplaintFiled":"05/11/2013","vin":"1FMNU41S62E","components":"ENGINE","summary":"ACCELERATING FROM A STOP, A SPARK PLUG EJECTED FROM THE CYLINDER HEAD.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10496815,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2012","dateComplaintFiled":"02/08/2013","vin":"1FMNU43S62E","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH AND APPLYING THE BRAKES, THERE WAS AN ABNORMAL NOISE HEARD FROM THE BRAKING SYSTEM. THE BRAKE PEDAL BECAME STUCK AND THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT CONTINUED TO PUMP THE BRAKES AND WAS ABLE TO COAST TO A STOP. THE CONTACT LATER PARKED THE VEHICLE AND NOTICED THAT A FIRE HAD STARTED FROM UNDER THE VEHICLE.  THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE HOWEVER, THE TRANSMISSION AND CENTRAL COMPUTER WAS DESTROYED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TRANSMISSION COMPUTER MODULE, TRANSMISSION AND THE BRAKE BOOSTER WAS REPLACED. THE DEALER ADVISED THAT THE BRAKE BOOSTER LEAKED ONTO THE TRANSMISSION AND THE FRONT DRIVE SHAFT, CAUSING THE VEHICLE TO CATCH ON FIRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER THREE WEEKS PRIOR TO FIRE AND THERE WAS NO INDICATION OF A POTENTIAL FAILURE.  THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 190,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10463359,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2012","dateComplaintFiled":"06/27/2012","vin":"1FMNU43S52E","components":"ENGINE","summary":"THE SPARK PLUG BLEW OUT OF THE CYLINDER HEAD (CYL #3), DAMAGING THE THREAD, THE SPARK PLUG, THE SPARK PLUG BOOT AND THE IGNITION COIL.  THIS IS THE SECOND TIME THIS HAS OCCURRED IN THIS VEHICLE IN THE LAST TWO YEARS. THE FIRST WAS APPROXIMATELY 2 YEARS AGO AND THAT WAS THE PLUG IN CYLINDER #5. THE SAME DAMAGE OCCURRED.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10453823,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2012","dateComplaintFiled":"04/02/2012","vin":"1FMNU42F72E","components":"FUEL SYSTEM, DIESEL","summary":"ENGINE PERFORMANCE SUDDENLY BECAME ERRATIC AND VERY ROUGH RUNNING. IMMEDIATELY TURNED AROUND AND WENT HOME/ HAD TOWED TO FORD DEALER. DEALERSHIP RAN $250 DIAGNOSTIC TEST BUT CAME BACK CLEAN. I WAS DIRECTED TO CHANGE ENGINE OIL AS AIR MIGHT HAVE GOTTEN INTO THE FUEL INJECTION LUBING SYSTEM ALONG WITH CHANGING THE FUEL FILTER. ON PERFORMANCE OF FUEL FILTER REPLACEMENT, TECHNICIAN DIRECTED MY ATTENTION TO WHAT APPEARED TO BE SMALL PIECES OF METAL TRAPPED IN AND ON TOP OF FILTER ELEMENT. MECHANIC SAID THIS IS VERY COMMON PROBLEM WITH METAL THE RESULT OF DELAMINATION OF THE INNER LINING OF THE FUEL TANK IN FORD DIESELS. INTERNET RESEARCH REVEALS MANY MANY COMPLAINTS TO BOTH FORD AND NHTSA OVER THIS ISSUE. THIS CREATES A VERY DANGEROUS        SITUATION DUE TO LOSS OF POWER STEERING, BRAKES, AND TRAILER BRAKES WHICH COULD EASILY RESULT IN LOSS OF LIVES. I HAVE COMPLAINED TO FORD AND MY COMPLAINT HAS BEEN DULY NOTED AND REGISTERED.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10446030,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2011","dateComplaintFiled":"01/31/2012","vin":"1FMSU43F32E","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V553000 (ENGINE AND ENGINE COOLING:ENGINE:DIESEL) AND WAS REPAIRED. AFTER THE REPAIR WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN PERFORMED REPAIRS TO THE VEHICLE BUT THE CONTACT WAS UNAWARE OF THE EXACT REPAIRS. THE FAILURE CONTINUED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10444725,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2012","dateComplaintFiled":"01/21/2012","vin":"1FMNU40L02E","components":"ENGINE AND ENGINE COOLING","summary":"#4 SPARK PLUG BLEW OUT OF ENGINE HEAD, THREADS DESTROYED.  FORD DEALER SERVICE DEPARTMENT TOLD ME THIS IS A KNOWN DEFECT IN THE FORD 5.4 TRITON ENGINE HEAD AND THAT FORD IS DOING NOTHING ABOUT IT.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10444345,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2012","dateComplaintFiled":"01/18/2012","vin":"1FMSU43F62E","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER THE FAILURE AND TAKEN TO A PRIVATE MECHANIC. THE MECHANIC CONFIRMED THAT THE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 62,550 AND THE CURRENT MILEAGE WAS 62,600.   UPDATED 02/22/12*LJ  UPDATED 03/01/12","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10440983,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2011","dateComplaintFiled":"12/22/2011","vin":"1FMSU43F32E","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE WHILE THE CONTACT WAS DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT RELEASED THE ACCELERATOR BUT WAS ABLE TO REGAIN ACCELERATION ONCE DEPRESSED AGAIN. THE FAILURE RECURRED INTERMITTENTLY AT VARIOUS SPEEDS TRAVELED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE ABLE TO DUPLICATE THE FAILURE BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10424129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2011","dateComplaintFiled":"09/07/2011","vin":"","components":"TIRES","summary":"WHILE DRIVING ON I-84 EAST BOUND, BETWEEN THE DALLES AND PENDLETON OREGON, OUR 2002 FORD EXCURSION EXPERIENCED A TIRE TREAD SEPARATION ON THE RIGHT REAR.  WE EXPERIENCED A RECURRING POPPING SOUND JUST PRIOR TO THE TREAD SEPARATION.  WE WERE PULLING A LIGHT TRAILER.  TREAD SEPARATED BUT TIRE REMAINED INFLATED.  I WAS ABLE TO SEE THE TREAD LEAVE THE TIRE IN MY RIGHT MIRROR AS IT HAPPENED.  WE WERE TRAVELING UP HILL AT THE TIME SO SPEED WAS APPROXIMATELY 63MPH.  DRY ROADS AND 93 DEGREES.   *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX R4S","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10407829,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2011","dateComplaintFiled":"06/14/2011","vin":"1FMNU40LX2E","components":"ENGINE AND ENGINE COOLING","summary":"WAS STARTING FROM A STOP TO MAKE A LEFT TURN WHEN DRIVER HEARD A LOUD POP. THERE WAS A SUDDEN LOSS OF POWER AND SOME SMOKE. THE VEHICLE WAS TOWED AND DIAGNOSED. THE #3 PLUG ON THE RIGHT BANK HAS BLOWN COMPLETELY OUT AND DAMAGED THE COIL PACK. A PHONE CALL TO THE DEALER YIELDED NO HELP OTHER THAN WE CAN HAVE IT TOWED THERE TO BE REPAIRED, AS IT LIKELY NEEDS A NEW HEAD. SOME INTERNET RESEARCH AND TALKING TO OTHER FORD OWNERS DEFINITELY SUGGEST THAT THIS IS A DESIGN PROBLEM WITH THE ALUM HEADS BLOWING OUT SPARK PLUGS, AND THE #3 R PLUG SEEMS TO BE COMMON. THIS COULD CAUSE FUEL/VAPORS TO BE EXHAUSTED AND SPRAYED ON A HOT MANIFOLD AND CAUSE A FIRE. IT SOUNDS LIKE THERE MAY HAVE ALREADY BEEN SOME FIRES ATTRIBUTED TO THIS PROBLEM. THIS SOUND LIKE A CASE WHERE THE DEALER/FORD REFUSES TO ADMIT THAT IT IS A PROBLEM AND FIX IT FOR OWNERS. BEFORE THERE ARE SERIOUS INJURIES FROM A CRASH OR A FIRE, FORD SHOULD BE COMPELLED TO FIX THIS ISSUE. ITS UNLIKELY THAT FORD WILL ANSWER THE CALL WITHOUT PRESSURE FROM NHTSA. THERE SEEM TO BE FAR TOO MANY OF THE SAME TYPE OF PROBLEMS WITH THIS 5.4L MOTOR FOR IT TO BE A COINCIDENCE.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10391808,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2011","dateComplaintFiled":"03/15/2011","vin":"1FMNU40S22E","components":"UNKNOWN OR OTHER","summary":"THE PROBLEM WITH THE VEHICLE IS THAT IT IS NOT PROPERLY INSURED.  THE LIMOUSINE OPERATOR DBA AMOR LIMOUSINE SERVICE) WORKS IN OHIO AND KENTUCKY.  THE OPERATOR DOES NOT CARRY THE REQUIRED $5 MILLION AUTO LIABILITY COVERAGE.  THE OPERATOR DOES NOT PROPERLY FILE WITH DOT FOR HIS PUBLIC LIVERY BUSINESS.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10384087,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2011","dateComplaintFiled":"02/23/2011","vin":"1FMNU43S12E","components":"ENGINE AND ENGINE COOLING","summary":"2002 FORD TRITON 6.8L V10 ENGINE IN AN EXCURSION VEHICLE EJECTED AN ORIGINAL (UNCHANGED, FACTORY TORQUED) SPARK PLUG WITH GREAT FORCE AND DAMAGE IN THE ENGINE COMPARTMENT.  COIL WAS IMMEDIATELY DAMAGED AS SPARK PLUG RICOCHETED AROUND THE ENGINE COMPARTMENT FOLLOWED BY THE SMELL OF GASOLINE VAPORS AND LOUD NOISE FROM THE ENGINE COMPRESSION BEING DIRECTLY VENTED FROM THE VACATED SPARK PLUG HOLE.  THE FIVE THREADS OF THE TRITON SPARK PLUG HOLE WERE DAMAGED BY THE FORCE OF THE EJECTION.   THIS SHOULD NOT HAPPEN WITH THE FORD ENGINE TO THE CUSTOMERS SAFETY GIVEN THIS WAS AN ORIGINAL PLUG (AT 85,000 MILES).  THE WEATHER AT THE TIME OF THE SPARK PLUG EJECTION WAS -4F, AND THE SPARK PLUG EJECTED AS THE VEHICLE WAS BEGINNING TO ACCELERATE FROM A STANDSTILL.  FORD HAS A MAJOR AND COSTLY DEFECT WITH THEIR TRITON ENGINES THEY SOLD TO CUSTOMERS (ENGINE REPLACEMENT IS ESTIMATED AT $4000) AND THE GOVERNMENT SHOULD ENFORCE FORD TO RECALL AND REPAIR ALL SPARK PLUG HOLES IN THESE ALUMINUM ENGINES SPANNING YEARS 2000 TO 2004 GIVEN THEY ONLY USED 5 THREADS IN EACH SPARK PLUG HOLE, WHICH IS INSUFFICIENT FOR AN ALUMINUM BLOCK.  HOW IS IT THAT THIS WIDELY KNOWN ISSUE IS NOT GETTING THE FEDERAL GOVERNMENT'S ATTENTION GIVEN THIS IS A DEMONSTRATED MAJOR DEFECT AND A SAFETY ISSUE (COULD HAVE HAD A FIRE IN THE ENGINE COMPARTMENT IF A SPARK FROM THE EJECTED SPARK PLUG OCCURRED).  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10382661,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2011","dateComplaintFiled":"02/14/2011","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I'M THE ORIGINAL OWNER OF MY FORD EXCURSION 2002; WHILE DRIVING DOWN A 40 MPH ROAD (WITH THE ORIGINAL MOTOR AND PARTS) THE SPARK PLUG POPPED OUT OF THE MOTOR BLOCK!!!  THIS WAS UNDER NORMAL EASY DRIVING CONDITIONS IN A VERY WELL MAINTAINED AUTOMOBILE.  THIS IS A VERY EXPENSIVE REPAIR ON SOMETHING THAT TO ME SEEMS VERY DEFECTIVE! *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10364978,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2010","dateComplaintFiled":"11/08/2010","vin":"1FMNU41S92E","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE VEHICLE WAS PARKED IN THE CONTACTS DRIVEWAY AND CAUGHT ON FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY REPLACED THE VEHICLE SPEED CONTROL SWITCH BUT THEY REFUSED TO COVER THE POWER DISTRIBUTION JUNCTION BOX, WHERE THE FIRE ORIGINATED. THE CONTACT STATED THAT THE ENTIRE WIRING FUSE BOX WAS MELTED. THE DEALER ADVISED THAT THE REPLACEMENT PARTS WOULD BE AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10346993,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2010","dateComplaintFiled":"08/03/2010","vin":"2FMZA51452B","components":"SUSPENSION","summary":"2002 FORD WINDSTAR REAR AXLE PROBLEM   WE WERE DRIVING ON 78E AND WERE APPROXIMATELY 30 MINUTES BEFORE ALLENTOWN.  ALL OF A SUDDEN WE HEARD A CRACK, SMELLED SMOKE, AND HEARD METAL SCRAPING.  THE CAR STARTED FISHTAILING AND MY HUSBAND VIRTUALLY HAD NO CONTROL OF THE CAR AS THE WINDSTAR REPEATEDLY CROSSED 2 LANES AND ALMOST HIT THE MIDDLE BARRIER AND THEN FISHTAILED TOWARD THE OTHER SIDE.  LUCKILY THERE WERE NO CARS OR TRUCKS IN FRONT OR IN BACK OF US AND WE WERE AT A SLIGHT UPHILL.  FINALLY, MY HUSBAND WAS ABLE TO GAIN CONTROL OF THE VAN AND PULL OVER TO THE SMALL SHOULDER WHICH WAS BARELY BIG ENOUGH TO FIT THE VAN.  WE CALLED 911 AND AAA.  WHILE WE WAITED ON THE SIDE, WE FEARED THAT WE COULD GET HIT IN THE EVENT THAT A TRUCK OR CAR SWERVED TO THE SIDE.  WE WERE SHOCKED TO FIND OUT THAT THE REAR AXLE WAS CRACKED AND THE REAR TIRES WERE CAVED IN.  MY AUTO DEALER GILBOY IN WHITEHALL OFFERED TO TOW AND REPAIR THE PROBLEM, BUT ONLY AT MY EXPENSE.  FORD EXPLAINED TO ME THAT THERE  WAS NO COVERAGE FOR THIS SITUATION BECAUSE THE VEHICLE IS OUTSIDE OF WARRANTY AND THERE CURRENTLY IS NO RECALL FOR THIS PROBLEM.  BOTH GILBOY AND FORD TOLD ME THEY WERE NOT AWARE OF THIS PROBLEM WITH THE REAR AXLE. I HAD 3 CHILDREN IN THE CAR, 2 OF WHICH WERE MY OWN. THIS WAS THE SCARIEST MOMENT OF MY LIFE AS I FEARED WHAT POTENTIALLY COULD HAPPEN.  LUCKILY, SOMEONE FROM ABOVE WAS LOOKING AFTER US BUT I FEAR THE NEXT FORD WINDSTAR OWNER MAY NOT BE SO LUCKY.  PLEASE DO NOT WAIT FOR SOMEONE TO GET KILLED BEFORE TAKING ACTION.  PLEASE HAVE THE PROBLEM CORRECTED AS SOON AS POSSIBLE AND ALERT ALL FORD WINDSTAR OWNER OF THE SERIOUS POTENTIAL RISK. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10345517,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2010","dateComplaintFiled":"07/26/2010","vin":"","components":"TRAILER HITCHES","summary":"2002 FORD EXCURSION, THE HITCH ON THE VEHICLE  BROKE, CAUSING IT TO JACK KNIFE, GO OFF THE RIGHT SIDE OF THE ROADWAY AND STRIKE THE MEDIAN WALL.    *BF  (OHIO TRAFFIC CRASH REPORT # 10-0368-91)*JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10343242,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2010","dateComplaintFiled":"07/14/2010","vin":"1FMNU43S72E","components":"SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE","summary":"I OWN A 2002 EXCURSION. NEVER IN WATER OR AN ACCIDENT.85,000 MILES ONLY  SERVICED BY FORD,LINCOLN DEALERSHIPS.  LOST 'BRAKES'. BRAKES WENT TO THE FLOOR. IT TURNS OUT ALL THE BRAKE FLUID LINES  (NOT THE HOSES) AND THE FUEL LINE IS 'ROTTED' OUT. CALLED FORD, CASE#[XXX] .  DECLINED TO DO ANYTHING BECAUSE VEHICLE OUT OF 6 YEAR WARRANTY.  DEALERSHIP SAID 'THIS NEVER SHOULD HAVE HAPPENED'.  WE NEED HELP, COST OF REPLACING ALL CLOSE TO $2000.I AM THE ORIGINAL OWNER.  CAN YOU HELP? WE HAVE A 2001 FORD VAN, 175,000 MILES. ALL THE LINES ARE  LIKE BRAND NEW.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10323553,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2010","dateComplaintFiled":"04/02/2010","vin":"1FMNU43S12E","components":"ENGINE AND ENGINE COOLING","summary":"MY 2002 FORD LEXCURSION BLEW OUT IT'S SPARK PLUG YESTERDAY. YOU ALL KNOW THE STORY BY NOW: CORPORATE WILL NOT HELP. MY LOCAL DEALER WILL NOT HELP. AND, AS MOST OF YOU ALREADY KNOW, THE GOVERNMENT TO THIS DATE HAS DONE NOTHING TO HELP EITHER. THESE KINDS OF THINGS ARE EXACTLY WHAT IS WRONG WITH THIS COUNTRY: MORE OFTEN THAN NOT THERE IS NO ACCOUNTABILITY FOR THINGS THAT GO WRONG. I WILL NEVER BUY A FORD AGAIN, THIS WHOLE SITUATION IS BREAKING MY HEART BECAUSE I REALLY DO LOVE AMERICA AND MY BEAUTIFUL AMERICAN-MADE FORD TRUCK. IT'S A EXCURSION, PEOPLE. MY POINT IS THAT IT WAS BUILT HERE IN AMERICA, NOT OUTSIDE OUR BORDERS LIKE SOME OF THE OTHER CARS WE BUY. THE MANUFACTURER INCLUDES A NUMBERED CERTIFICATE WITH EACH LEXCURSION TO VERIFY THAT IT WAS BUILT BY AMERICANS, IN AMERICA, FOR AMERICANS.     I AM ASHAMED OF FORD, AND OF MY GOVENMENT FOR LETTING THIS GO ON FOR SO LONG. THIS HAS BEEN HAPPENING WITH FORD V8,V10 ALL TRITION ENGINES SPANNING BACK 11 YEARS, AND THAT'S JUST WHAT I'VE FOUND SO FAR: I'VE BEEN SEARCHING ONLINE FOR ONLY ABOUT TEN MINUTES NOW. WHEN I GOOGLED THE ISSUE I DIDNT EVEN PUT FORD'S NAME IN THE SEARCH BOX. I JUST TYPED \"WHY DO SPARK PLUGS BLOW OUT?\", AND IT SPIT OUT A TON STUFF ABOUT FORDS, IN PARTICULAR THEIR TRITON 6.8 V10. HOW MANY MILLIONS OF THESE HAVE THEY INSTALLED? GOOD PEOPLE OF AMERICA: THEY WON'T ACKNOWLEDGE THE PROBLEM BECAUSE TO DO THAT WOULD CRIPPLE THEM. THIS IS THEIR VERSION OF THE TOYOTA ACCELERATORS. I EVEN CALLED MY CONGRESSMAN TODAY, LEFT A MESSAGE, WHICH BREAKS MY HEART EVEN MORE BECAUSE I ALREADY KNOW I PROBABLY WON'T BE CALLED BACK. I AM A FORD OWNER, AND NOW I OWN A TRUCK THAT I NO LONGER TRUST OR BELIEVE IN, BUILT BY A COMPANY THAT I NO LONGER TRUST OR BELIEVE IN. MY FAMILY WAS WITH ME AND I WAS STUCK ON THE BELTWAY DISABLE AND ANYTHING COULD HAD HAPPEN. THERE ARE THOUSANDS AND THOUSANDS OF THE SAME PROBLEM. I DONT KNOW WHAT TO DO. PLEASE HELP. THIS ISSUE KEEPS HAPPENING OVER AND OVER AND SEEMS THERE IS NO FIX.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10308892,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2009","dateComplaintFiled":"02/12/2010","vin":"1FMSU43F72E","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"TL*THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT AFTER OPENING THE HOOD THERE WAS GASOLINE FUMES COMING FROM THE ENGINE AND FUEL WAS SPRAYING ALL OVER THE ENGINE. THE FUEL CONTINUED TO SPRAY THROUGHOUT THE ENGINE WHILE THE VEHICLE WAS ON; HOWEVER, WHEN THE VEHICLE WAS TURNED OFF THERE WAS A PUDDLE OF FUEL UNDER IT. THE DEALER OBSERVED THE FUEL LEAK WHILE PERFORMING AN ADDITIONAL RECALL REPAIR AND REFUSED TO ADDRESS OR REPAIR THE FUEL LEAK UNLESS THE CONTACT PAID $200 FOR THE REPAIR. THE MANUFACTURER STATED THAT THE FUEL LEAK WAS NOT A PART OF THE RECALL. THERE WAS ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 40,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10297795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2009","dateComplaintFiled":"01/02/2010","vin":"1FMNU41S42E","components":"SERVICE BRAKES, HYDRAULIC","summary":"I SEEM TO BE HAVING A BRAKING PROBLEM WITH MY 2002 FORD EXCURSION. I HAVE HAD TO REPLACE BRAKE PADS AND ROTORS ON A NUMBER OF INSTANCES. IT SEEM TO BE CAUSED BY THE BRAKE CALIPER SLIDE BRACKETS WHICH PREVENT THE PROPER CALIPER TRAVEL WHEN ACTIVATED. THIS WAS A COMPLAINT I HAVE ADDRESSED SINCE MY PURCHASE OF THE VEHICLE.  THE PROBLEM GIVES THE VEHICLE AN UNEVEN BRAKE ACTIVATION, WHICH CAUSES POOR HANDLING WHILE BRAKING. THE DEALER SAY THAT IT IS NOT A WARRANTY ISSUE.  THE DEALER HAS REPLACED 2 CALIPERS, BUT EACH TIME I'M EXPECTED TO PAY FOR PADS AND ROTORS. I'M AN EX GARAGE OWNER, AND EX-NYS VEHICLE INSPECTION LICENSED MECHANIC. I HAVE ON 5-6 INSTANCES REPLACED PADS AND ROTORS DUE TO THIS PROBLEM WITH THE CALIPER SLIDE SYSTEM. EACH OF THESE TIMES, AFTER PULLING THE BRAKES APART, AND CLEANING ALL SURFACES, AND LUBING THE SLIDERS BEFORE REINSTALLING, AFTER WITCH ALL PARTS WORKED AS DESIGNED. THIS ONLY SEEM TO GET YOU TO ANOTHER 2000 TO 3000 MILES BEFORE IT IS REQUIRED AGAIN. IN MOST CASES COSTING ME ANOTHER SET OF BRAKE PADS, AND ALSO AT LEAST ONE NEW ROTOR.   THIS SITUATION HAS BEEN SEVERE ON 2 OCCASIONS, WHILE 30 MILES OR MORE FROM HOME, EACH TIME, THE CALIPER STUCK, AND GROUND INTO THE ROTOR. AS I DROVE THE VEHICLE, THE BRAKE PAD PULLED FROM ITS PROPER LOCATION, AND FELL OUT, LEAVING ME WITH NO BRAKES AT ALL. THIS WAS ON THE REAR OF THE VEHICLE. I HAD TO BE TOWED.   I THINK THIS BRAKE SYSTEM NEEDS TO BE REVIEWED, AND DON'T THINK A BRAKE SYSTEM SHOULD NEED TO BE ADDRESSED WITH EVERY 2000 MILES OR SO. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10282837,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2009","dateComplaintFiled":"09/04/2009","vin":"1FMNU41S12E","components":"ENGINE AND ENGINE COOLING","summary":"EXHAUST MANIFOLD BOLTS, RUSTED AND BROKEN OFF, RIGHT BANK. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10281599,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2009","dateComplaintFiled":"08/24/2009","vin":"1FMNU41L82E","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING DOWN THE HIGHWAY AT APPROX 60 MPH THE SPARK OUT OF THE # 1 CYLINDER WAS EJECTED FROM ENGINE.  BROUGHT TO LOCAL MECHANIC WHO INSTALLED A HELI COIL AND REPLACED SPARK PLUG. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10274239,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2009","dateComplaintFiled":"06/18/2009","vin":"1FMNU42S82E","components":"ENGINE AND ENGINE COOLING","summary":"I HAVE A FORD EXCURSION 2002 V10 WITH 116000 MILES ON IT.  AFTER 8 HOURS OF A ROAD TRIP ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE.  THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS MOTOR.  I PURCHASED THE VEHICLE AT 100,000 MILES AND THE OWNER HAD IT HAPPEN ONCE TO HIM. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10274039,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2009","dateComplaintFiled":"06/16/2009","vin":"1FMNU43S62E","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 2002 FORD EXCURSION.  WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE STEERING COLUMN.  THE CONSUMER PULLED OVER TO THE SIDE OF THE ROAD.THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION.    THE TECHNICIAN OBSERVED THAT THE CONTROL BOX AND ELECTRICAL WIRING BURNED WITHOUT WARNING.  THE FAILURE WAS RELATED TO THE CRUISE CONTROL SWITCH.  THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V553000 (ENGINE AND ENGINE COOLING:ENGINE:DIESEL); HOWEVER, THE MANUFACTURER REFUSED TO ASSUME FINANCIALLY RESPONSIBILITY FOR THE $4,500 REPAIR COST.  THE VEHICLE IS CURRENTLY INOPERABLE AND HAS NOT BEEN REPAIRED.  THE FAILURE AND CURRENT MILEAGES WERE 92,000.      UPDATED 8/10/09 *CN  UPDATED 08/13/09.*JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10269673,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2009","dateComplaintFiled":"05/22/2009","vin":"2FMZA51482B","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"ABS AND BRAKE LIGHTS HAS CONTINUED TO BE ON AND CRUISE CONTROL HAS STOPPED WORKING. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10252205,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2008","dateComplaintFiled":"12/18/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"2002 FORD EXCURSION WITH 6.8L V10 TRITON BLEW A SPARK PLUG OUT.  SPARK PLUG HAD BEEN IN ENGINE FOR 30000+ MILES AND WAS PROFESSIONALLY INSTALLED AND TORQUED. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10251540,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2007","dateComplaintFiled":"12/11/2008","vin":"1FMSU43F02E","components":"ENGINE AND ENGINE COOLING","summary":"CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED.  I HAD DEFECTIVE PART REPLACED AT MY EXPENSE AND THEN RECEIVED SAFETY RECALL NOTICE FOR SAME PART.  I AM HAVING TROUBLE BEING REIMBURSED FOR THE COST OF THE REPAIR. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10239486,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2008","dateComplaintFiled":"08/23/2008","vin":"","components":"TIRES","summary":"I AM THE ORIGINAL OWNER OF A 2002 FORD EXCURSION THAT IS EQUIPPED WITH THE FIRESTONE STEELTEX A/T TIRES LT 265/75R16 119/116R LOAD RANGE D; WITH ABOUT 60K MILES.  ON FRIDAY NIGHT I EXPERIENCED A TIRE BLOWOUT WHILE OPERATING AT HIGHWAY SPEEDS (55 MPH).  IT APPEARS THAT THE TREAD SEPARATED FROM THE TIRE. IN CHECKING THE WEB SIGHTS THIS EVENING THERE APPEARS TO HAVE BEEN A \"SAFETY IMPROVEMENT\" FOR THIS TIRE.  I HAVE YET TO RECEIVE IT.  WHO CAN ADDRESS MY ISSUES OF REPLACING MY TIRES AND OR REPAIRING THE DAMAGE.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX A/T","size":null,"manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":10237328,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2008","dateComplaintFiled":"08/07/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 2002 FORD EXCURSION.  WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT BURST INTO FLAMES WITHOUT WARNING.  THE VEHICLE WAS COMPLETELY DESTROYED.  THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS FILED.  THE REPRESENTATIVE STATED THAT THE FAILURE ORIGINATED FROM THE ENGINE.  THE VIN WAS UNKNOWN.  THE FAILURE AND CURRENT MILEAGES WERE 82,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10235530,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2003","dateComplaintFiled":"07/23/2008","vin":"1FAFP34P92W","components":"ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,EQUIPMENT","summary":"I HAVE SEVERAL ISSUES, BOTH BACK DOOR WINDOWS HAVE FALLEN OFF TRACK AND WON'T STAY UP. THIS HAPPENED IN SEPTEMBER OF 07 AND A FEW MONTHS LATER THE SECOND REAR WINDOW DID THE SAME. I HAVE TO USE CLEAR PACKAGING TAPE TO HOLD THEM UP. THE KEY TO THE IGNITION WILL NOT TURN UNLESS I USE SOMETHING WITH A HARD END AND TAP IT SEVERAL TIMES. WHEN THE IGNITION PROBLEM FIRST HAPPENED IN SEPTEMBER OF 2006 I CALLED FORD ROAD SIDE SERVICE AND THEY RECOMMENDED TAPPING THE KEY SEVERAL TIMES AND SAID THEY HAD A GROWING COMPLAINT OF THIS. MY TRUNK LOCK LATCH OFTEN GETS STUCK TOO. JAN OF 2003 THE RADIO SHORTS IN AND OUT, I NEVER KNOW IF IT'S GOING TO STAY ON. LASTLY THE PASSENGER REAR DOOR LOOK DOESN'T LATCH, I THINK THIS HAPPENED IN LATE 2003 OR EARLY 2004.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10234396,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2008","dateComplaintFiled":"07/15/2008","vin":"1FMNU41S82E","components":"VEHICLE SPEED CONTROL,EQUIPMENT","summary":"SEE MY ENTIRE STORY AT THE WEBSITE I POSTED WWW.CHASEFUSION.COM/BOYCOTTFORD THERE IS ALSO A VIDEO I MADE ON THERE WITH MY STORY. MY TRUCK STARTED SMOKING, THE HARNESSES ARE BURNED UP OVER $4000 IN DAMAGES, BUT THIS IS NOT THE FIRST ONE!! THE PICTURES OF MY FIRST FORD FIRE ARE POSTED ON THIS WEBSITE WITH THIS NEW STORY TOO! I HAVE CREATED A VIRAL VIDEO EMAIL CAMPAIGN TO WARN OTHERS OF THE PROBLEM...THAT VIDEO IS VIEWABLE, AND ABLE TO BE FORWARDED FROM THE WEBSITE I CREATE.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"AUTO ACCESSORIES","productModel":"AUTO ACCESSORIES","manufacturer":"AUTO ACCESSORIES"}]},{"odiNumber":10232222,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2008","dateComplaintFiled":"06/24/2008","vin":"1FMNU40L32E","components":"VEHICLE SPEED CONTROL","summary":"MY 2002 FORD EXCURSION CAUGHT ON FIRE ON JUNE 10, 2008.  FORD SAID IT WAS THE SPEED CONTROL SWITCH.  THEY HAVE REFUSED TO PAY FOR REPAIRS BECAUSE THEY CLAIM THAT THEY SENT LETTERS, WHICH I NEVER RECEIVED.   *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10227889,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2008","dateComplaintFiled":"05/15/2008","vin":"1FMSU43F52E","components":"STEERING","summary":"TL*THE CONTACT OWNS A 2002 FORD EXCURSION.  WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING.  THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE STEERING CONTROL ARM DETACHED FROM THE FRAME.  THE CURRENT AND FAILURE MILEAGES WERE 95,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10226739,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2008","dateComplaintFiled":"05/05/2008","vin":"1FMNU43S02E","components":"ENGINE AND ENGINE COOLING","summary":"SLIGHT TICKING SOUND, LIKE AN EXHAUST LEAK, LEADING TO THE SPARK PLUG BLOWING OUT OF THE CYLINDER HEAD, DAMAGING THE THREADS AND ALSO COIL PACK TO BREAK.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10223007,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2008","dateComplaintFiled":"04/01/2008","vin":"1FMNU40FX2E","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 2002 FORD EXCURSION.  THE CONTACT RECEIVED TWO SAFETY RECALL NOTICES FOR NHTSA CAMPAIGN ID NUMBER 07V553000 (ENGINE AND ENGINE COOLING: ENGINE: DIESEL).  HE TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT THERE WERE NO SAFETY RECALLS ON HIS VEHICLE.  THERE HAD BEEN NO FAILURE TO DATE.  THE PURCHASE DATE WAS UNKNOWN.  THE CURRENT MILEAGE WAS 104,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10215833,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2008","dateComplaintFiled":"01/24/2008","vin":"1FMZU72E82U","components":"VEHICLE SPEED CONTROL","summary":"1) I NOTICED THAT MY RPMS WERE NOT RETURNING TO NORMAL AND MY VEHICLE WAS UNABLE TO STOP COMPLETELY.  2) I OWN A 2002 FORD EXPLORER XLS 4X4 WITH THE SOHC 4.0 LITER ENGINE.  THE THROTTLE CABLE STUCK IN THE OPEN POSITION CAUSING THE ENGINE TO SURGE UNCONTROLLABLY AT APPROXIMATELY 5000 RPMS.  I HAD TO TURN OFF MY IGNITION TO AVOID CRASHING THE VEHICLE INTO NEARBY TRAFFIC.  OTA HAS RECEIVED REPORTS OF THIS PROBLEM, NHTSA ACTION NUMBER: PE05037, BUT CLOSED THE CASE ON NOVEMBER 2, 2005.  THIS IS A SERIOUS DEFECT THAT COULD HAVE RESULTED IN A SERIOUS CRASH.   I BELIEVE THAT OTA SHOULD ISSUE A RECALL FOR THIS PROBLEM AS IT DID FOR CAMPAIGN #03V280000.   3) I WILL BE CONTACTING FORD TOMORROW TO RESOLVE THIS PROBLEM.  MY VEHICLE IS CURRENTLY NOT SAFE TO DRIVE.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10214835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2008","dateComplaintFiled":"01/14/2008","vin":"1FMNU41S32E","components":"STEERING,VEHICLE SPEED CONTROL","summary":"CRUISE CONTROL WOULD NOT ENGAGE. ICON ON DASH JUST FLASHED WHEN\" SET \"WAS DEPRESSED. I TRIED ALL CRUISE SWITCHES TO VERIFY IF IT WAS A STUCK SWITCH. PRESSING CRUISE\" ON \"AND \"COAST\" SWITCHES ON STEERING WHEEL CAUSES HORN TO SOUND. DEALER SAID THE BRAKE SWITCH WAS THE CAUSE DUE TO A MISSING GROUND BUSS. THE VEHICLE USES GROUND SWITCHING SO THE HORN SHOULD BE ON ALL THE TIME. THE HORN STILL SOUNDS WHEN SWITCHES ARE DEPRESSED. I FEEL CAUSE IS IN THE STEERING WHEEL HUB AND AM CONCERNED THIS CAN EFFECT THE AIR BAG DEPLOYMENT.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10214525,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2008","dateComplaintFiled":"01/11/2008","vin":"1FMNU43S52E","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2002 FORD EXCURSION.  IN AN ATTEMPT TO DRIVE THE VEHICLE, THE CONTACT SMELLED BURNING WIRE.  THE VEHICLE WAS TAKEN TO A DEALER AND THEY DISCOVERED A MELTED FUSE BOX.  THE FUSE BOX WAS REPLACED, BUT THE DEALER COULD NOT EXPLAIN THE CAUSE OF THE FAILURE.  THE CURRENT MILEAGE WAS 92,232 AND FAILURE MILEAGE WAS 92,230.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10213396,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2007","dateComplaintFiled":"01/02/2008","vin":"1FMZU73E22Z","components":"STEERING","summary":"I PUT MY KEY IN, TURNED IT ON AND WENT TO SHIFT IN TO DRIVE AND THE SHIFTER CAME RIGHT OUT OF THE STEERING COLUMN.  THE VEHICLE WAS IN BETWEEN GEARS.*CN","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10213354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2007","dateComplaintFiled":"01/01/2008","vin":"1FAHP55U22G","components":"SUSPENSION","summary":"WHILE DRIVING MY 2002 FORD TAURUS I EXPERIENCED THE FAILURE OF BOTH FRONT COIL SPRINGS WHICH CUT OPEN LIKE A CAN OPENER ONE FRONT TIRES AND DAMAGED THE OTHER. I HAD TO HAVE BOTH TIRES AND SPRINGS REPLACED. IF I WAS TRAVELING MORE THAN 15 MPH I FEAR I WOULD NOT BE HERE TODAY.*CN","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10210827,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2007","dateComplaintFiled":"12/04/2007","vin":"1FMZU73E12Z","components":"AIR BAGS","summary":"2002 EXPLORER XLT PURCHASED 1/03 WITH 37,995 MILES.  NOW ONLY 39,996 I AM DISABLED AND DON'T DRIVE MUCH.  HAD VEHICLE IN DUE TO WARRANTY OVER 11/26/07 TO CHECK THINGS OVER.  WHEN I PICKED UP CAR AIR BAG WARNING LIGHT FLASHING.  THOUGH IT WAS DUE TO THEIR WORK BECAUSE IT STOPPED.  NEXT TIME USED VEHICLE LIGHT FLASHING THEN STAYED ON PERMANENTLY.  TOOK TO DEALERSHIP AND THEY CLAIM IT THROWS A CODE #B2292, THEY ALSO SAID A BULLETIN OUT FROM FORD ON THIS #TSB03-11-03 ISSUED TO ALL MECHANICS - THAT THE PRETENSIONER SAFETY HARNESS BOTH NEED TO BE REPLACED (DEFECT).  I ADVISED THEM I WILL DISPUTE THIS DUE TO THE FACT THEY ALSO STATED FORD MAY BE DOING A RECALL.  I CLAIM VEHICLE FINE TILL THEY WORKED ON IT.  PART COMES IN TOMORROW, THEY SAY IT SHOULD BE READY IN A FEW HOURS, AND COST IS AROUND $295.. PLUS TAXES.  ALSO HAD TO HAVE A REBUILT TRANY DONE LAST YR.  ON THE AIR BAG LIGHT - I READ ALL THESE COMPLAINTS AND I AM SHOCKED THAT FORD HAS NOT ISSUED A RECALL.  THIS IS NUTS.  WHAT IS SCARY IS ALL THE FIRE REPORTS. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10210279,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/15/2006","dateComplaintFiled":"11/29/2007","vin":"","components":"SUSPENSION","summary":"ALL FOUR WHEELS BEARINGS ON A 2002 FORD EXPLORER WITH ONLY 70,000 MILES HAD TO BE REPLACED. ONE INCIDENT INCLUDED A WHEEL FALLING OFF DUE TO THE FAILURE OF THESE BEARINGS. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10210236,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2007","dateComplaintFiled":"11/28/2007","vin":"1FMRU15W32L","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE PARKED IN PARKING LOT AT 9:30P.M. SHERIFF WOKE US UP  2:00 A.M. BANGING ON WINDOWS STATING SUV WAS ON FIRE. 3 OTHER VEHICLES WERE DAMAGED BECAUSE OF FIRE. I AM BLESSED MYSELF AND MY CHILDREN WERE NOT IN SUV AT THAT TIME. ALSO DAMAGED PARKING AREA.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10208790,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2007","dateComplaintFiled":"11/13/2007","vin":"1FMZU63E82U","components":"POWER TRAIN","summary":"VEHICLE TRANSMISSION FAILED AT 75,000- WE HAD TAKEN THE VEHICLE IN 2 SEPARATE OCCASIONS THE FIRST YEAR OF OWNERSHIP CONCERNING THE TRANSMISSION BUT WAS ADVISED NOTHING WRONG.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10208835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2007","dateComplaintFiled":"11/13/2007","vin":"1FMZU73K42U","components":"STRUCTURE","summary":"THE FIBERGLASS PIECE ON THE HATCHBACK OF THE VEHICLE IS CONSTANTLY CRACKING AND FALLING OFF WHILE THE VEHICLE IS MOVING. THIS IS A ROAD AND SAFETY HAZARD, AS MY PIECE CAME OFF WHILE DRIVING 55MPH. I AM CONTINUOUSLY SEEING OTHER EXPLORERS OF THE SAME MODEL AND YEAR THAT HAVE THE SAME ISSUE. FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE PRODUCT AND CONDUCT A RECALL. FURTHERMORE, THIS FAULTY PIECE IS OFFERED AT A FORD DEALERSHIP FOR REPLACEMENT AT OVER $300!  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10207612,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2007","dateComplaintFiled":"11/01/2007","vin":"1FMZU73K42U","components":"POWER TRAIN","summary":"BEGINNING OF 2006, I PURCHASED MY USED 2002 FORD EXPLORER. AROUND 70,000 MILES, ABOUT 9 MONTHS LATER, THE ROARING NOISE IN THE REAR WAS UNBEARABLE. I PUT ALL NEW TIRES,I PUT ALL NEW BRAKES THINKING THIS WAS CAUSING THE NOISE. FINALLY I WENT ONLINE TO FIND THE MANY, MANY COMPLAINTS ABOUT THE REAR END NOISE. I CALLED FORD CUSTOMER SERVICE AND THEY SAID THERE WAS NO RECALLS, EVEN THOUGH THERE ARE MANY COMPLAINTS ON THIS ISSUE, BECAUSE IT IS NOT CONSIDERED A SAFETY ISSUE. THEY SUGGESTED I HAVE IT DIAGNOSED AT A FORD DEALERSHIP. ON 10/20/07, I HAD THIS DIAGNOSIS DONE, AND WAS TOLD IT WAS THE REAR AXLE DIFFERENTIAL AND WAS ADVISED NOT TO DRIVE, OR DRIVE AS LITTLE AS POSSIBLE BECAUSE IT COULD CEASE UP WHILE DRIVING, AND CAN BE A SAFTEY ISSUE IF UNIT FAILS. THE COST OF THIS REPAIR, PARTS AND LABOR IS ABOUT $1200. IS FORD WAITING FOR THIS TO CEASE UP, CAUSING INJURIES OR DEATHS BEFORE THEY DEEM IT A SAFTEY ISSUE, AND RECALL THESE VEHICLES FOR REPAIR. I CANNOT AFFORD TO REPAIR MY VEHICLE AT THIS TIME AND NEED MY VEHICLE.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10207592,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2007","dateComplaintFiled":"10/31/2007","vin":"1FMZU73E82U","components":"STRUCTURE","summary":"DOOR AJAR LIGHT COMES ON RANDOMLY, TURNING ON INTERIOR LIGHTS AND LOCKING AND UNLOCKING DOORS WHILE DRIVING. IN ADDITION TO BEING DISTRACTING, IT IS PARTICULARLY UNSAFE AT NIGHT TO SUDDENLY HAVE THE INTERIOR LIGHTS COME ON AND UNABLE TO KEEP DOORS LOCKED. FORD SAYS ISSUE IS A DOOR SENSOR, BUT CANNOT TELL WHICH ONE IS BAD. THIS USED TO HAPPEN OCCASIONALLY, NOW IT HAPPENS AT LEAST EVERY OTHER DAY.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10207380,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2007","dateComplaintFiled":"10/29/2007","vin":"1FMZU62E02Z","components":"SUSPENSION,AIR BAGS","summary":"I AM AN OWNER OF A 2002 FORD EXPLORER 2WD.  AT THE BEGINNING OF OCTOBER THE VEHICLE STARTING MAKING A HORRIBLE NOISE.  THE LOUD NOISE WAS COMING FROM THE REAR PASSENGER WHEEL.  COME TO FIND OUT, THIS IS A MAJOR WHEEL BEARING ISSUE.  I HAVE RECENTLY GOTTEN ONLINE AND DISCOVERED HOW MANY OTHER PEOPLE ARE ALSO HAVING THE SAME ISSUE.  WHAT CAN WE DO TO GET THE FORD COMPANY TO BE HELD RESPONSIBLE FOR THIS VERY DANGEROUS DEFECT IN THEIR PRODUCT THAT YOU ARE SUPPOSED TO TRUST NOT ONLY YOUR LIFE BUT THE LIVES OF ALL YOUR PASSENGERS.  HOW CAN COMPANIES CONTINUE TO SELL THEIR UNSAFE VEHICLES TO THE PUBLIC.  IT IS ENOUGH TO HAVE TO WORRY ABOUT GETTING MY 1 YEAR OLD TO AND FROM HER NANA'S WITHOUT HAVING TO WORRY ABOUT GETTING HIT BY SOMEONE, BUT TO WORRY THAT ANY MOMENT YOUR VEHICLE CAN CAUSE A MAJOR ACCIDENT WITHOUT YOU EVEN BEING AT FAULT BECAUSE OF FAULTY  PARTS.  PLEASE, CAN SOMEONE WITH ANY KIND OF DECENCY DO SOMETHING TO GET THIS COMPANY TO RECALL EVERY VEHICLE WITH FAULTY PARTS.  COMMON SENSE WOULD SAY IT'S THE RIGHT THING TO DO.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10206601,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2007","dateComplaintFiled":"10/23/2007","vin":"1FMZU73E92U","components":"POWER TRAIN","summary":"WHILE ATTEMPTING TO SHIFT FROM REVERSE TO DRIVE, THE GEAR SHIFTER ON THE COLUMN BROKE IN 1/2 WHILE PASSING INTO THE NUETRAL POSITION.   BROKEN PIECE IN POSSESSION.  TRUCK WAS THEN STUCK IN NUETRAL WITH SHIFTER HANGING BY A WIRE.  FOUND 2ND 2002 EXPLORER AT DEALER # 2 WITH GEAR SHIFTER BREAKING IN 1/2. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10206620,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2007","dateComplaintFiled":"10/23/2007","vin":"1FMNU42F52E","components":"ENGINE AND ENGINE COOLING","summary":"AUTO STALLS WITHOUT WARNING AND WILL NOT START -  HAS OCCURRED SEVERAL TIME EVERY YEARS STARTING IN 2003. I HAVE HAD IT!- I DO NOT KNOW WHERE TO TURN TO. HOPEFULLY YOU WILL E ABLE TO DO SOMETHING. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10205124,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2007","dateComplaintFiled":"10/06/2007","vin":"1FMYU01112K","components":"POWER TRAIN","summary":"I BOUGHT A USED 2002 FORD ESCAPE 2 MONTHS AGO AND IT WAS CARFAXED AND ALL AND NOTHING WAS WRONG. THREE WEEKS AGO THE ENGINE WOULD STALL OUT WHEN I STARTED THE VEHICLE OR WHEN I WAS DRIVING, I THOUGHT IT WAS BAD GAS, SO I FIXED IT. THEN IT HAPPENED AGAIN AND I THOUIGHT IT WAS THE BATTERY, SO I FIXED IT. I WAS FRUSTRATED AND WHEN IT HAPPENED AGAIN  ON OCT. 3RD, 2007 IN THE MIDDLE OF A 7 LANE HIGHWAY. I WAS SCARED AND UPSET, AND I ENDED UP TAKING IT IN AGAIN! WE FOUND OUT THAT THERE IS A RECALL ON 2002 FORD ESCAPES WITH 3.0L V6 ENGINES FOR THE PCM ON DECELERATIONS BELOW 40 MPH BECAUSE OF FUEL-AIR MIXTURES BEING SENT TO THE ENGINE. IT WAS ISSUED IN APRIL OF 2004. I CALLED FORD MOTOR COMPANY, MY DEALER THAT I BOUGHT THE VEHICLE FROM, AND ANOTHER DEALER CLOSE TO ME; THEY ALL SAID THAT THERE WERE NO RECALLS ON MY ESCAPE. I LOOKED IT UP MYSELF AND THEY WERE CORRECT, BUT IF THIS RECALL WAS ALREADY FIXED THEN IT WAS OBVIOUSLY NOT FIXED CORRECTLY BECAUSE THE EXACT DEFINIATION OF THE RECALL IS WHAT IS HAPPENING WITH MY ESCAPE. MY COMPLAINT IS THAT I THINK FORD NEEDS TO ACKNOWLEDGE MY EXCEPTION AND KNOW THAT THIS IS NOT BECAUSE THE ENGINE NEEDS TO \"RE-PROGRAM\" ITSELF FOR A FEW WEEKS. IT IS A RECALL AND I THINK IT NEEDS TO BE FIXED FOR FREE, LIKE IT IS SUPPOSED TO BE. I DON'T LIKE TO BE IN THE MIDDLE OF A 7 LANE HIGHWAY AND LOOSE CONTROL OF MY STEERING AND EVERYTHING WITHIN MY CAR.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10204742,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2007","dateComplaintFiled":"10/03/2007","vin":"1FMDU74E72Z","components":"POWER TRAIN","summary":"PULLED 2002 FORD EXPLORER INTO COVERED SPACE AT APARTMENT COMPLEX AND PROCEEDED TO PUT THE CAR INTO PARK.  WHILE ATTEMPTING TO PUT THE CAR INTO THE PARK THE GEAR SHIFT BROKE OFF FROM THE STEERING COLUMN.  I COULD NOT BELIEVE WHAT HAD JUST HAPPENED.  EXCESSIVE FORCE WAS NOT USED AND NEVER IN MY WILDEST DREAMS DID I EVER IMAGINE THIS TYPE OF FAILURE ON A CAR.  LATER I RESEARCHED THE PROBLEM ON THE INTERNET AND FOUND THAT THIS IS A COMMON PROBLEM WITH THE 2002 FORD EXPLORER.  I CAN'T START THE CAR SINCE IT IS NOT IN PARK OR NEUTRAL.  HAD TO HAVE THE CAR TOWED AND ACCORDING TO THE INTERNET THE REPLACEMENT PART IS BACK ORDERED UNTIL MID NOVEMBER.  SO, FORD IS OK WITH HAVING A PRODUCT ON THE ROAD THAT I CANNOT DRIVE FOR 1.5 MONTHS BECAUSE OF A BAD PART?  IT APPEARS THE BAD PART IS MADE OF ALUMINUM WHICH IS SHOCKING.  WILL HAVE TO GET A RENTAL FOR THE ENTIRE TIME I AM WITHOUT THE CAR.  THIS KIND OF FAILURE IS UNACCEPTABLE AND THERE SHOULD BE A RECALL ON THIS PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10202189,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2007","dateComplaintFiled":"09/07/2007","vin":"1FMSU43F82E","components":"ENGINE AND ENGINE COOLING","summary":"CRANK POSITION SENSOR FAILED WITHOUT WARNING, VEHICLE MOTOR IMMEDIATELY SHUTOFF AND WAS UNABLE TO RESTART.  VEHICLE WAS TOWED TO DEALER FOR REPAIRS.  FORTUNATELY THIS HAPPENED IN A PARKING LOT.  IF THIS HAPPENED ON THE HIGHWAY WHILE TOWING 10,000 LBS, LOSS OF ENGINE POWER WOULD CAUSE A INABILITY TO CONTROL THE VEHICLE RESULTING IN A LIKELY ACCIDENT WITH POSSIBLE INJURIES OR DEATHS. *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10198510,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2007","dateComplaintFiled":"08/04/2007","vin":"","components":"AIR BAGS","summary":"2002 EXPLORER AIR BAG LIGHT STAYS LIT CAME ON AND NEVER WENT OFF WAS WONDERING IF THERE'S A RECALL TO HAVE FORD FIX THERE MISTAKE.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10195953,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2005","dateComplaintFiled":"07/10/2007","vin":"1FMNU40S42E","components":"FUEL SYSTEM, GASOLINE,STRUCTURE,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 2002 FORD EXCURSION.  WHILE PARKED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE FRONT OF ANOTHER VEHICLE.  THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE.  THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO REPLACED THE THROTTLE CABLE.  THE FAILURE HAS NOT OCCURRED SINCE THE REPLACEMENT WAS MADE.  THE CURRENT MILEAGE IS 95,000 AND FAILURE MILEAGE WAS 94,300.  THE CONSUMER PROVIDED AN EYEWITNESS STATEMENT,  FREEPORT POLICE REPOR, VARIOUS ARTICLES PERTAINING TO THE DEFECT, AND THE REPAIR INVOICE.  THE DEALER STATED THERE IS A STRONG SMELL OF FUEL, PASSENGER DOOR DOES NOT LOCK WITH REMOTE, AND CUSTOMER OVERHEAD DOOR IS BROKEN. UPDATED 08/27/07  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10195372,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2007","dateComplaintFiled":"07/05/2007","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL*THE CONTACT OWNS A 2002 FORD EXPLORER.  WHILE DRIVING ON AN UNPAVED ROAD, THE CONTACT'S HUSBAND STOPPED THE VEHICLE AND APPLIED THE PARKING BRAKE.  HE THEN RELEASED THE BRAKE AND APPLIED THE ACCELERATOR PEDAL.  HE NOTICED THAT THE BRAKES FELT LOOSE AND THE CONTACT EXITED THE VEHICLE.  SHE DISCOVERED A PUDDLE OF BRAKE FLUID UNDERNEATH THE VEHICLE.  THE VEHICLE HAS NOT BEEN TAKEN TO THE MECHANIC.  THE VIN WAS UNKNOWN.  THE CURRENT AND FAILURE MILEAGES WERE 82,063.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10193794,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2007","dateComplaintFiled":"06/20/2007","vin":"1FMCU03122K","components":"INTERIOR LIGHTING","summary":"THE DOME LIGHT ON THE 2002 FORD ESCAPE 3.0L CAUSED BURNING ON THE SUNROOF SLIDING COVER WHEN THE COVER WAS OPENED. THIS HAS THE POTENTIAL TO STARTING  A FIRE, ALTHOUGH NOW THEREWAS ONLY A SLOW BURN.  *AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10192072,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2007","dateComplaintFiled":"05/30/2007","vin":"1FAFP38312W","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 2002 FORD FOCUS.  WHILE DRIVING APPROXIMATELY 5 MPH IN DRY CONDITIONS, THE VEHICLE STALLED.  THE CONTACT WAS UNABLE TO RESTART THE VEHICLE IMMEDIATELY AFTERWARDS NOR ON THE FOLLOWING DAY.  THE VEHICLE WAS TOWED TO AAA FOR A DIAGNOSIS.  THE CONTACT STATED THAT SHE IS EXPERIENCING THE SAME FAILURE AS NOTED IN RECALL # 06E056000 (FUEL SYSTEM, GASOLINE).  THE CURRENT AND FAILURE MILEAGES WERE 106,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10191965,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2007","dateComplaintFiled":"05/29/2007","vin":"","components":"SUSPENSION","summary":"FRONT STRUT SPRING BROKE FOR NO APPARENT REASON. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10190374,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2006","dateComplaintFiled":"05/10/2007","vin":"1FMNU42F02E","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2002 FORD EXCURSION.  WHILE DRIVING 70 MPH, THE VEHICLE'S HORN BEGAN TO SOUND INTERMITTENTLY.  THE CONTACT HAD TO PULL THE HORN PAD OUT OF POSITION.  THE DEALER HAS THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE.  THE CURRENT MILEAGE IS 200,000 AND FAILURE MILEAGE WAS 150,000.  UPDATED 06/14/07.*JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10189858,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2006","dateComplaintFiled":"05/05/2007","vin":"1FMSU43F12E","components":"ENGINE AND ENGINE COOLING","summary":"TRUCK STARTED TO STOP AND STALL. HAPPENED APPROXIMATELY 5 TIMES LEAVING ME STRANDED ON THE SIDE OF THE ROAD WHEN IT FINALLY STOPPED THE TRUCK DEAD. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10187767,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2007","dateComplaintFiled":"04/13/2007","vin":"1FMZU73EX2Z","components":"SUSPENSION","summary":"BOTH REAR COIL SPRINGS DEFECTIVE PARTS. FORD WAS WILLING TO HELP ME WITH THIS COST OF THE REPAIR. *AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10186821,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2007","dateComplaintFiled":"04/03/2007","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"OUR 2002 FORD EXCURSION, WITH THE 5.4L MOTOR, HAD JUST TURNED 59,000 MILES LAST WEEK WHEN MY WIFE WAS DRIVING HOME FROM PICKING UP THE KIDS FROM SCHOOL. MY WIFE CALLS TO TELL ME THAT SHE HAD TO PULL TO THE SIDE OF THE ROAD BECAUSE THE TRUCK BEGAN EXPERIENCING SEVERE POWER LOSS AND WHAT SOUNDED LIKE A MAJOR EXHAUST LEAK. UPON HAVING THE VEHICLE TOWED TO THE LOCAL FORD DEALER, THE SERVICE WRITER TELLS ME IT'S MOST LIKELY A BLOWN SPARK PLUG AND THE REPAIR WILL BE IN THE $500 RANGE. THE SERVICE WRITER CALLS BACK THE NEXT DAY AND CONFIRMS THE BLOWN SPARK PLUG AND TELLS ME IT'S A $725 REPAIR. HE GOES ON TO TELL ME THAT HE'S BEEN SEEING A LOT OF THIS TYPE OF PROBLEM LATELY (\"JUST HAD ONE LAST WEEK\"). AFTER A COUPLE OF HOURS OF HAGGLING, I GOT THE COST DOWN TO THE ORIGINAL $500 RANGE. THE NEXT DAY I CHECK WITH MY TRUSTED INDEPENDENT MECHANIC ON THE PROBLEM TO SEE IF I SHOULD HAVE HIM CHECK THE OTHER SEVEN PLUGS. HE TELLS ME HE WON'T EVEN TOUCH THE PLUGS BECAUSE OF THE HISTORY WITH THESE HEADS AND THE BLOWN SPARK PLUG PROBLEM. HE GOES ON TO TELL ME THAT THE PROBLEM WILL MOST LIKELY OCCUR WITH THE SEVEN REMAINING CYLINDERS. UPON CONDUCTING A QUICK WEB INVESTIGATION, I LEARN THAT THIS IS A MAJOR PROBLEM THAT FORD IS NOT STEPPING UP TO HELP RESOLVE.    HELP?!*JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10185487,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2007","dateComplaintFiled":"03/19/2007","vin":"","components":"SUSPENSION","summary":"REAR COIL SPRING ON 2002 FORD TAURUS BROKE AND DAMAGED THE LEFT REAR TIRE.  I RESEARCHED ONLINE AND FOUND NUMEROUS COMPLAINTS.  THIS COULD HAVE BEEN A MAJOR ACCIDENT.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10183134,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2007","dateComplaintFiled":"02/21/2007","vin":"","components":"SUSPENSION","summary":"PURCHASED A USED 2002 EXPLORER IN 12/2005.  IN 2/2007, A GRINDING NOISE APPEARED WHEN I WOULD ACCELERATE.  TOOK IT IN THE SAME DAY (I WAS ON THE EXPRESSWAY WHEN IT OCCURRED).  THEY TOLD ME THE BEARING WAS BAD AND THAT I NEEDED ABOUT $1100 IN PARTS AND $600 IN LABOR TO REPLACE, AND THAT I WAS LUCKY THAT THE WHEEL DID NOT FALL OFF.  HE STATED THAT, \"THIS IS COMMON ON MOUNTAINEERS AND EXPLORERS,\" AND THAT HE HAS DONE SIMILAR WORK OTHER TIMES.  HE RECOMMENDED THAT I REPLACE THE OTHER BEARINGS, BECAUSE THEY WERE ALL GOING TO GO AT SOME TIME.  I FEEL THERE SHOULD HAVE BEEN A RECALL ON THIS ISSUE.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10179171,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2006","dateComplaintFiled":"01/19/2007","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"IN EARLY DECEMBER 2006 WE WERE OUT CHRISTMAS SHOPPING WHEN I HEARD A LOUD POP FOLLOWED BY A SHARP DECREASE IN POWER AND FOLLOWING POP SOUNDS. I PULLED OVER AND CHECKED THE ENGINE. AT FIRST I JUST NOTICED THE COIL HAD BLOWN OFF THE HEAD. I THOUGHT IT MAY HAVE JUST BEEN A WEIRD OCCURRENCE WITH A BAD COP BUT LATER FOUND THAT THE SPARK PLUG HAD BLOWN OUT OF THE #6 CYLINDER DESTROYING THE COP. THE TRUCK WAS TOWED BACK TO MY RESIDENCE AND THE NEXT MORNING I LOOKED IT OVER. THE SPARK PLUG HAD BLOWN OUT STRIPPING THE THREADS. AFTER LOOKING ON THE NET, I FOUND THAT THIS A COMMON ISSUE WITH THIS YEAR AND ENGINE TYPE. *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10179039,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2007","dateComplaintFiled":"01/18/2007","vin":"1FMSU43F82E","components":"ELECTRICAL SYSTEM","summary":"KEPT HAVING TO REPLACE FUSE #45 ON MY 2002 FORD EXCURSION LIMITED DIESEL 4X4.  AFTER PUTTING INTO ANY GEAR, GO TO GIVE IT FUEL IT WOULD NT DO ANYTHING.  RESEARCHED THE INTERNET AND FOUND THAT THERE WAS OTHERS WITH FORD TRUCK 1999-2003 HAVING SAME PROBLEM AND READ WHAT THEY DID TO FIX IT.  APPARENTLY IN THE GEAR SHIFT, THERE ARE 3 VERY SHORT WIRES THAT WERE FRAYING DUE TO BE PINCHED.  SO SINCE IT WAS NOT UNDER WARRANTY WE HAD TO HAVE THE STEERING BOX COVER REMOVED AND THERE IT WAS, THE WIRES WERE ALMOST COMPLETELY FRAYED.  THEY WERE FIXED AND ANOTHER FUSE WAS INSTALLED ONLY TO FIND OUT THAT THE TRUCK WOULD NOT DO ANYTHING.  HAD TO HAVE IT TOWED TO A DEALERSHIP AND SPENT $600 ON A NEW FUSE BOX SINCE THE ORIGINAL ONE WAS FRIED DUE TO THE FRAYED WIRES.  I DRIVE 60 MILES ONE WAY TO WORK EVERYDAY AND HAVE 2 LITTLE GIRLS AND THIS COULD HAVE CAUSED A FIRE AND BELIEVE ME, FORD WOULD HAVE BEEN IN BIG TROUBLE.  SO IF OTHERS ARE HAVING THE VERY SAME PROBLEM, WHY HAS THERE NOT BEEN A RECALL.  IT HAS BEEN NOTED ON THE INTERNET IN VARIOUS PUBLIC FORUMS.  COMPENSATION FOR ME AND OTHERS WITH AN ADDITION TO A RECALL WOULD BE THE SOLUTION AND GREATLY APPRECIATED BEFORE THIS CAUSES DEATHS.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10175618,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2006","dateComplaintFiled":"12/08/2006","vin":"","components":"ELECTRICAL SYSTEM","summary":"THE CPS (CRANKSHAFT POSITION SENSOR) FAILED WITH NO WARNING AT ALL.  THIS IS ONE OF THOSE THINGS THAT IS NOT A MOVING PART, AND SHOULD HAVE LASTED HUNDREDS OF THOUSANDS OF MILES.  I UNDERSTAND THERE HAVE BEEN A LOT OF COMPLAINTS ABOUT IT.  SIGN ME ON TO THAT BANDWAGON.  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10171556,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2006","dateComplaintFiled":"10/22/2006","vin":"1FMSU43F82E","components":"ENGINE AND ENGINE COOLING","summary":"CAM POSITION SENSOR FAILURE ON A 2002 FORD EXCURSION WITH A 7.3L POWERSTROKE AT 42,800 MILES.  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10168558,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2006","dateComplaintFiled":"09/18/2006","vin":"","components":"STRUCTURE","summary":"MY 2002 FORD EXCURSION HAD A TOTAL BRAKE FAILURE RESULTING IN A NEAR FATAL SITUATION. WHEN THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP, THEY FOUND A MANUFACTURING DEFECT. THE PLASTIC WHEEL WELL LINER ON THE FRONT LEFT WHEEL WAS POSITIONED AGAINST THE METAL BRAKE LINE FROM THE ABS PUMP AND FROM THE VEHICLE MOTION THE LINER HAD WORN A HOLE IN THE METAL LINE CAUSING TOTAL FAILURE OF THE BRAKE SYSTEM. THIS IS A VERY SERIOUS DESIGN DEFECT THAT NEEDS IMMEDIATE ATTENTION.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10166394,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2006","dateComplaintFiled":"08/24/2006","vin":"1FAFP55U72A","components":"SUSPENSION,TIRES","summary":"I PURCHASED A 2002 FORD TAURUS SES ON JULY 31,2005. HOWEVER I HAVE BEEN EXPERIENCING A LOUD SOUND WHEN DRIVING LIKE THE WHEEL IS WOBBLING, AND THIS CAUSES THE CAR TO DRIFT SUDDENLY ALMOST CAUSING A ACCIDENT. I'VE BEEN ALSO EXPERIENCING A BURNING SMELL COMING FROM THE VENTS IN THE VEHICLES WHEN THE HEAT WAS NOT IN USE.   *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10162099,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/10/2006","dateComplaintFiled":"07/11/2006","vin":"1FMRU17L32L","components":"TIRES","summary":"DT*:  THE CONTACT STATED THAT THE SPARE TIRE CABLE BRACKET THAT HOLDS UP THE SPARE TIRE FRACTURED AND COMPLETELY DETACHED.  THE SPARE TIRE DROPPED FROM THE VEHICLE AND WAS HIT BY ANOTHER VEHICLE.   THE DEALER AND THE MANUFACTURE WAS ALERTED BUT THE MANUFACTURER DENIED THE CLAIM.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10158310,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2006","dateComplaintFiled":"05/26/2006","vin":"","components":"SERVICE BRAKES, HYDRAULIC,WHEELS","summary":"LOST CONTROL OF VEHICLE RESULTING IN ROLLOVER CRASH. EXACT DEFECT UNCERTAIN (HAPPENED VERY QUICKLY) BUT PROBABLY RIGHT REAR WHEEL LOCKED WITH INABILITY TO STEER VEHICLE AS RESULT.  ALSO, SEVERAL MONTH HISTORY OF DIFFICULTY WITH BRAKES FOR MONTHS WITH IDENTIFIABLE CAUSE DESPITE 4 VISITS TO FORD MECHANICS.   *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10150214,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2006","dateComplaintFiled":"02/14/2006","vin":"1FMNU41S72E","components":"ENGINE AND ENGINE COOLING","summary":"DT*:  THE CONTACT STATED WHILE MERGING WITH TRAFFIC ON THE INTERSTATE AT 55MPH, A SPARK PLUG BLEW UPWARD INTO THE ENGINE WHICH CAUSED THE VEHICLE TO STALL AND OPERATE AT A REDUCED SPEED.  THE CONTACT MANAGED TO PULL THE VEHICLE TO THE SIDE OF THE ROAD.  THE VEHICLE WAS TOWED TO A LOCAL DEALER.  THE DEALER SUGGESTED REPLACING THE ENGINE BECAUSE OF THE DAMAGE SUSTAINED BY THE SPARK PLUG, BUT NO REPAIRS WERE MADE.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10149994,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2006","dateComplaintFiled":"02/10/2006","vin":"1FMSU41F12E","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE ROTORS WARP EXCESSIVELY. JUST PURCHASED USED VEHICLE, HAD TO HAVE THE ROTORS TURNED AND BRAKE SYSTEM SERVICED AFTER 5,000 MILES. VEHICLE WOULD VIBRATE EXCESSIVELY UPON APPLICATION OF BRAKE. FORD SERVICE REPRESENTATIVES THAT INSPECTED THE BRAKE SYSTEM STATED THAT THE PADS LOOKED ALMOST NEW. IN DOING RESEARCH ON THE INTERNET THIS EXACT SCENARIO SEEMS TO BE PLAYING OUT WITH 2000 - 2004 EXCURSION MODELS. OTHER OWNERS CLAIM TO HAVE THE BRAKE SERVICED AND ROTORS TURNED EVERY 15000 - 25000 MILES. IT SEEMS THAT THE ROTORS ARE NOT ADEQUATE TO HANDLE THE WEIGHT OF THE VEHICLE WITH OUT NEEDING EXCESSIVE SERVICE ON A FREQUENT BASIS.  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10146767,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2005","dateComplaintFiled":"01/03/2006","vin":"1FMNU41S22E","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING MY 2002 FORD EXCURSION ON THE INTERSTATE AT ABOUT 65 MPH, I HEARD A THUMP UNDER THE HOOD AND THEN MY ENGINE BEGAN TO MAKE A LOUD CLUNKY SOUND (ALMOST AS IF THERE WERE NO MUFFLER).  ONE OF THE SPARKS PLUGS HAD BLOWN OUT OF THE ENGINE!  LUCKILY, MY EXCURSION WAS STILL DRIVABLE AND I WAS WITHIN A FEW MILES OF MY HOME AND COULD PARK IT  UNTIL I COULD SEEK REPAIRS ON MONDAY.  I DID NOT TAKE IT TO THE FORD DEALERSHIP (TRUST ISSUES).  I TOOK IT TO TUNE-UP 2000, WHERE THEY TOLD ME THE SPARK PLUG THREADS HAD STRIPPED OUT CAUSING IT TO BLOW FORM THE ENGINE.  IT HAD TO BE RE-THREADED, COSTING ME $500.    THIS PUTS MY REPAIR BILLS, FOR MY LESS THAN FOUR YEAR OLD EXCURSION, AT  OVER $3500 IN 2005.  THE ENTIRE TRANSMISSION HAD TO BE REBUILT THIS SUMMER DUE TO A CRACKED TRANSMISSION CASE.    *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10146373,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2005","dateComplaintFiled":"12/29/2005","vin":"1FMNU40L92E","components":"ENGINE AND ENGINE COOLING","summary":"DT:  THE CONTACT STATED WHILE DRIVING A SPARK PLUG BLEW OUT OF THE ENGINE ,CAUSING A HOLE TO BE BLOWN IN THE IGNITION COIL.  THE INDEPENDENT REPAIR SHOP PERSONAL REPLACED THE COIL PACK, DRILLED AND TAPPED THE MOTOR HEAD ON THE NUMBER THREE CYLINDER.  *AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10142844,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2003","dateComplaintFiled":"11/16/2005","vin":"1FMNU40S62E","components":"ELECTRICAL SYSTEM","summary":"IN JUNE OF 2003, A 2002 FORD EXCURSION LIMO SUFFERED A FIRE LOSS UNDER THE HOOD.  THE VEHICLE WAS PARKED WITHOUT THE ENGINE RUNNING OR POWER SWITCHES ON.  IT HAD NOT BEEN USED FOR SEVERAL HOURS.  WHILE AN EMPLOYEE WAS IN THE PASSENGER AREA CLEANING THE LIMO, HE NOTICED THE VEHICLE WAS ON FIRE UNDERNEATH THE HOOD.    THE FIRE ORIGINATED ON THE LEFT SIDE OF THE ENGINE COMPARTMENT.  DAMAGE TO  WIRING AND OTHER COMBUSTIBLES WAS EXTENSIVE.  NO CAUSE OF THE FIRE WAS DETERMINED.  AFTER HEARING OF THE CRUISE CONTROL DEACTIVATION SWITCH RECALL, I BELIEVE THE CASUSE OF THIS FIRE COULD HAVE BEEN THE SWITCH MALFUNCTION.  I KNOW THE EXCUSIONS HAVE NOT BEEN INCLUDED IN THE RECALL, HOWEVER, SINCE THEY HAVE THE SAME  SWITCH AND OPERATING CHARACTERISTICS, IT IS POSSIBLE THAT THE CAUSE WAS A SWITCH FAILURE.  I HAVE ALSO HEARD OF ANOTHER EXCURSION IN OUR AREA HAVING A FIRE LOSS WITH SIMILIAR CONDITIONS.  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10139488,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2005","dateComplaintFiled":"10/12/2005","vin":"1FMNU40LX2E","components":"VEHICLE SPEED CONTROL","summary":"DT:  2002 FORD EXCURSION.  THERE IS A SPEED CONTROL DEACTIVATION SWITCH THAT HAS BEEN RECALLED ON EVERY FORD TRUCK EXCEPT THE FORD EXCURSION ,AND THE RECALL NUMBER IS 05S28.  THE IDENTICAL SWITCH IS IN THE CONTACT'S  FORD EXCURSION  WHICH CAUGHT ON FIRE ON SEPTEMBER 29, 2005.  HAD CONTACTED MY DEALERSHIP, AND THEY SAID IT WAS NOT COVERED BY THE RECALL.    CONTACTED MANUFACTURER, AND THEY SAID IT WOULD BE TURNED OVER TO THE LEGAL DEPARTMENT, AND THEY WOULD RENDER THE OPINION TODAY.     CONTACTED FORD AGAIN ,  AND THEY SAID THEY WOULD REESCALATE THE PROBLEM.   WAS NOT AWARE OF THE  PROBLEM UNTIL  TOO VEHICLE TO THE DEALERSHIP TO BE  REPAIRED.  THE SPEED CONTROL DEACTIVATION SWITCH WAS ON  VEHICLE WHEN PURCHASED IN NOVEMBER 2001.  THE FIRE WAS SMALL, AND THE VEHICLEWAS NOT DRIVABLE,  AND THERE WAS NO PROPERTY DAMAGE.  THERE WERE TWO PEOPLE IN VEHICLE WHEN IT CAUGHT ON FIR,E BUT THEY WERE NOT INJURED.   HAD NOT REPORTED THE INCIDENT TO INSURANCE AGENCY.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10138955,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2005","dateComplaintFiled":"10/06/2005","vin":"","components":"SUSPENSION","summary":"WE NOTICED A SLIGHT RUBBING WHEN VEHICLE WAS TURNING TO RIGHT WHILE ON VACATION. WITHIN 2 DAYS IT BECAME WORSE, THE THUMPING AND RUBBING SOUND WERE VERY LOUD AND FELT IN THE CAR. WE OPTED TO LEAVE THE CAR. LUCKILY WE DID, AS THE REPAIR SHOP INFORMED US THAT THE WHEEL BEARING WAS COMPLETELY CRACKED, AND NOTED THIS IS NOT COMMON. WE WERE TOLD THAT HAD WE ATTEMPTED TO DRIVE HOME, THE WHEEL WOULD HAVE FALLEN OFF ON THE HIGHWAY, AS IT WAS EXTREMELY LOOSE. THIS IN TURN DAMAGED OUR BACK BRAKES, RESULTING IN NEW ROTORS AND PADS, AND THE SHOP WAS UNABLE TO GET THE EMERGENCY BRAKES BACK ON AS THEY WERE RUSTED ON THE CAR.   *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10137261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2005","dateComplaintFiled":"09/21/2005","vin":"1FMZU73E32U","components":"POWER TRAIN","summary":"2002 EXPLORER REAR AXLE MAKES HOWLING\\NOISES WHEN ACCELERATING. FORD WILL NOT REPAIR REAR AXLE. REAR AXLE NEEDS TO BE REPAIRED BY INDEPENDENT SHOP.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10132548,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2005","dateComplaintFiled":"08/11/2005","vin":"1FMNU42L32E","components":"ELECTRICAL SYSTEM","summary":"THE ELECTRONIC CONTROLLER FOR THE OVER DRIVE LOCK SWITCH IS SHORTING OUT IN MY 2002 FORD EXCURSION.  I EXPERIENCED A PROBLEM WITH THE GAUGES TURNING OFF WHILE I WAS DRIVING AROUND ATLANTA, GA WITH MY FAMILY.  THE BATTERY WENT DEAD BECAUSE THE FUSE THAT CONTROLS THE DASH GAUGES BLEW.  THE ALTERNATOR QUIT CHARGING THE BATTERY, AND THE GAUGES QUIT WORKING.  I DID NOT NOTICE THIS PROBLEM UNTIL I WAS STOPPED AT A RED LIGHT AND THE ENGINE DIED.  I RESTARTED THE CAR, PUT IT IN DRIVE AND WHEN THE LIGHT TURNED GREEN THE ENGINE BEGAN TO STALL AND THE TRANSMISSION WOULD NOT SHIFT.  TAKE OFF WAS VERY SLUGGISH.  THE ENGINE RAN FOR ABOUT 300 FEET AND DIED AGAIN SO I PULLED INTO A CONVENIENCE STORE PARKING LOT.  I DETERMINED THE BATTERY WENT DEAD AND BOUGHT ANOTHER ONE TO GET ME HOME.  MY WIFE TOOK THE CAR TO A SERVICE CENTER AND THEY FOUND THE BAD FUSE FOR THE  DASH GAUGES.  THIS WAS ABOUT 3 MONTHS AGO.  THE CAR HAS BLOWN SEVERAL FUSES SINCE.  TODAY THE CAR'S GAUGES WOULD WORK INTERMITTENTLY.  WHILE DRIVING THE CAR THE GAUGES WOULD GO ONE AND OFF WHEN I TRIED TO SET THE CRUISE CONTROL OR MOVE THE GEAR SHIFTER.  WHEN I GOT HOME THIS EVENING I DISASSEMBLED THE PLASTIC COVERS FOR THE STEERING COLUMN.  I FOUND THAT THE WIRE FOR THE OVER DRIVE LOCK OUT SWITCH HAS INSULATION THAT HAS RUBBED OFF LEAVING A HOLE. THE EXPOSED WIRING IS GROUNDING OUT ONTO THE SHAFT OF THE GEAR SHIFT THAT PARALLELS THE STEERING COLUMN.  PLEASE INFORM FORD OF THE POTENTIAL FIRE HAZARD, AND LET THEM KNOW THAT THEY HAVE TO FIND A BETTER WAY OF ROUTING WIRE AROUND MOVING METAL SURFACES TO PREVENT SHORTING OUT THE  WIRING.   *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10130833,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2005","dateComplaintFiled":"08/01/2005","vin":"1FMZU62E92U","components":"POWER TRAIN","summary":"THE EVENTS LEADING UP TO THE FAILURE OF MY VEHICLE IN THE MIDDLE OF A BUSY INTERSTATE WAS THAT THE OVERDRIVE LIGHT STARTED TO FLASH WHICH IN TURN WOULD TRIGGER THE CHECK ENGINE LIGHT. THE FAILURE WAS A SHOT TRANSMISSION AT ONLY 60,000 MILES. A PROBLEM THAT FORD MOTOR COMPANY KNOWS ABOUT FROM THE HUNDREDS OF TECH BULLETIN'S I'VE READ. THE VEHICLE WAS TAKEN INTO ADAMSON FORD IN BIRMINGHAM,ALA. AND WAS DIAGNOSED AS HAVING TROUBLE CODES,P0733,P0735,P0775 AND A FAULTY POWERTRAIN CONTROL MODULE. AFTER RECEIVING MY CAR AND ALMOST $800.00 LATER,THE SAME THING HAPPENED AGAIN. THE OVERDRIVE LIGHT STARTED BLINKING TRIGGERING THE CHECK ENGINE LIGHT. AFTER RETURNING TO THE DEALER WHOM THEN INFORMS ME THAT I WOULD HAVE TO BUY A REMANUFACTURER TRANSMISSION AT OVER $2200,00 PLUS LABOR. I CAN'T AFFORD THIS AND NOW I'M STUCK WITH A LATER MODEL CAR THAT I CAN'T USE, AND A HIGH CAR NOTE. I WILL NEVER BUY ANOTHER FORD AGAIN PERIOD.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10128678,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2005","dateComplaintFiled":"07/13/2005","vin":"1FMZU74E62U","components":"ENGINE AND ENGINE COOLING","summary":"I HAVE A 2002 FORD EXPLORER, I SAW ON THE NEWS THERE HAS BEEN REPORTS OF IDDLE PROBLEMS.  I HAVE NOTICED WHEN I REVERSE AT TIMES IT REVS UP EVEN WHEN MY FOOT IS NOT ON THE GAS.  I ALSO HAVE HAD THE PROBLEM WHEN I DRIVE ON THE HIGHWAY AT A CONSTANT SPEED THE ENGINE RPM ALL THE SUDDEN IDDLES FAST ANS REVS THE ENGINE UP I HAVE TO TAKE MY FOOT OFF THE GAS.  THIS PROBLEMS HAS ONLY LASTED A FEW SECONDS THEN GOES BACK TO NORMAL.  I HAVE ONLY HAD THE CAR IDDLE FAST ONCE ON THE HIGHWAY AND I HAVE HAD A PROBLEM TWICE WHEN THE CAR IS PUT IN TO REVERSE.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10127413,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2005","dateComplaintFiled":"07/04/2005","vin":"1FMNU43S22E","components":"SERVICE BRAKES, HYDRAULIC","summary":"MY PROBLEM IS THE TRUCK HAS WARPED 4 SETS OF FRONT ROTORS IN 80,000 MILES.  IT HAS YET TO EVEN WEAR THE REAR ROTORS.  EACH TIME IT HAS WARPED THE ROTORS THE PADS WERE REPLACED.  THE FIRST 2 SETS OF ROTORS WERE FROM FORD.  I THEN PURCHASED HIGH PERFORMANCE SLOTTED ROTOR WITH SPECIAL PADS.  THIS MADE NO DIFFERENCE TO THE WARPING PROBLEM.    I HAVE TALKED TO OTHER OWNERS OF EXCURSIONS AND THEY ARE HAVING THE SAME PROBLEM.  FORD SAYS (DEALER & FACTORY REP) THIS IS NORMAL WEAR.     MY EMPLOYMENT PUTS ME ON THE ROAD APPROXIMATELY 6 TO 8 HOURS PER DAY.  I HAVE OWNED A FORD BRONCO FULL SIZE, FORD F150 FULL SIZE, DODGE RAM 2500, NISSAN, PLUS SEVERAL CARS.  THIS IS THE ONLY TIME THAT I HAVE EVER HAD A WARPING PROBLEM.    I FEEL THE EXCURSION IS PUTTING TOO MUCH PRESSURE ON THE FRONT BRAKES AND/OR NOT MUCH ON THE REAR.  THIS SEEMS TO MAKE THE TRUCK HARDER TO STOP IN QUICK STOPS - THUS MAY CAUSE ME TO HAVE AN ACCIDENT DUE TO INABILITY TO STOP IN TIME.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10124840,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2005","dateComplaintFiled":"06/09/2005","vin":"1FMZU73E52U","components":"VISIBILITY","summary":"WE RECIEVED A RECALL NOTICE ON TWO OF OUR FORD EXPLORERS.  IT WAS CONCERNING THE GLASS IN THE LIFT GATE.  THE RECALL STATED THAT THE GLASS COULD FALL OUT AND INJURE THE PERSON OPENNING THE WINDOW.    WE HAD THE RECALL DONE ON TWO OF OUR VEHICLES.  ABOUT 90 DAYS AFTER WE HAD THE VEHICLE REPAIRED THE GLASS DID FALL OUT ON ONE OF OUR DETECTIVES.      WE HAD THE WINDOW FIXED AND FORD CHARGED US 1029.67 FOR THE REPAIR.    OUR CONCERN IS TWO FOLD.  OBVIOUSLY THE ORIGINAL PROBLEM STILL PERSIST AND THE SAFTY ISSUE IS A FACTOR.    ALSO WE FEEL THAT FORD SHOULD KNOW THAT THE PROBLEM IS STILL PRESENT AND STAND BEHIND THE REPAIR AND FIGURE OUT ANOTHER FIX.    I HAVE GOTTEN NO WHERE WITH FORD LOCALLY OR AT THEIR CUSTOMER RELATIONS CENTER","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10124546,"manufacturer":"Ford Motor Company","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2005","dateComplaintFiled":"06/08/2005","vin":"1FMZU72K02U","components":"FUEL SYSTEM, GASOLINE","summary":"IN MID APRIL 2005, AS I WAS DRIVING MY 2002 FORD EXPLORER HOME (HAD@32,000 MILES), THE CAR JUST DIED WITHIN 2 SECONDS. NO WARNING AT ALL. I LOST ALL POWER, THE STEERING WHEEL TIGHTENED AND THAT WAS IT. FORD TOWED THE CAR (AS IT WAS STILL UNDER WARRANTY) AND SAID THAT THE FUEL PUMP WENT AND THAT CAR SHOULD NOT HAVE EVEN STARTED FOR ME. THANK GOD MY 3 YOUNG CHILDREN WERE NOT IN THE CAR WITH ME AND THAT I WASN\"T HIT FROM BEHIND. AFTER THEY \"FIXED \" THE CAR AND AFTER WE PAID $600 FOR A 30,000 MILE MAINTENANCE, 6 WEEKS LATER THE SAME THING HAPPPENS TO MY HUSBAND. HE'D JUST DRIVING ALONG, THE CAR LOSES POWER WITHIN SECONDS AND COMPLETELY DIES WITHOUT ANY WARNING OR EVEN ANY TIME TO PULL OVER TO THE SIDE OF THE ROAD!!! (THE CAR NOW HAS 33,500 MILES). IT IS CURRENTL STILL AT THE DEALERSHIP BEING \"FIXED\". EE FEEL LIKE WE'VE ESCAPED SERIOUS ACCIDENTS TWICE NOW, AS WE COULD HAVE SO EASILY BEEN HIT FROM BEHIND BOTH TIMES. NEEDLESS TO SAY, WE WILL NEVER PURCHASE ANOTHER FORD AGAIN.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10119211,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2005","dateComplaintFiled":"05/25/2005","vin":"1FMSU43F62E","components":"ENGINE AND ENGINE COOLING","summary":"THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD WHILE BEING PARKED IN THE DRIVEWAY FOR MORE THEN 10 HOURS OR MORE.  THE LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE.  THE CAUSE OF THE FIRE WAS NOT DETERMINED.  THE CONSUMER NOTIFIED THE DEALER AND THE MANUFACTURER.   *AK   THE MAIN BODY OF THE FIRE WAS COMING FROM THE ENGINE.   *SC *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10119604,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/03/2005","dateComplaintFiled":"05/03/2005","vin":"","components":"VISIBILITY","summary":"CONTACT STATES:  2002 FORD EXCURSION SERIOUS DESIGN DEFECT IN REAR HATCH DOOR SYSTEM.   IF BOTTOM DOORS ARE SHUT AFTER HATCH IS LOWERED,HATCH DOWN FIRST AND THEN SHUT THE DOOR VERY LIGHTLY  THE REAR WINDOW SHATTERED AND CRASHED TO THE GROUND.  NO WARNING STICKER, BUT THERE WAS DIRECTIONS IN THE OWNER'S MANUAL.  WENT TO FORD DEALER AND DID NOT GET ANY RESULTS.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10118636,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2003","dateComplaintFiled":"04/28/2005","vin":"00000001","components":"ELECTRICAL SYSTEM","summary":"THERE WAS A STRONG SMELL COMING OUT OF THE AIR CONDITIONER VENTS IN THE WARM MONTHS. THAT I DESCRIBE AS A URINE ODOR. THE DEALERSHIP INSTALLED A FAN IN THE AIR CONDITIONER THAT COMES ON 15 MINUTES AFTER THE CAR IS TURNED OFF TO DRY OUT THE AIR UNIT.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112956,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2005","dateComplaintFiled":"04/06/2005","vin":"1FMSU41F52E","components":"VEHICLE SPEED CONTROL","summary":"WHILE DRIVING AT 20 MPH THE VEHICLE ACCELERATED INTERMITTENTLY. THE CONSUMER STATED THE ONLY WAY TO STOP THE VEHICLE WAS BY SHUTTING THE ENGINE OFF. THE DEALER STATED THEY COULD NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.  MANUFACTURER WAS NOTIFIED, BUT COULD NOT OFFER ANY REMEDY.   *TT","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10096649,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2004","dateComplaintFiled":"03/30/2005","vin":"1FMMU43S32E","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY.   HOWEVER, THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION.   THE MECHANIC INFORMED THE DRIVER THAT THE ROTORS NEEDED TO BE REPLACED.    PLEASE PROVIDE FURTHER DETAILS.  *JB  *BF  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10114666,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/18/2005","dateComplaintFiled":"03/24/2005","vin":"2FMZA51492B","components":"AIR BAGS","summary":"I PURCHASED A 2002 FORD WINDSTAR 4 DOOR VAN, AND UPON IMPACT OF CRASHMY FRONT AIRBAGS DID NOT DEPLOY.  THIS IMPACT WAS AT 50-55MPH. I WAS TOLD THE REASON MY AIRBAGS DID NOT DEPLOY WAS DUE TO MY SEATBELT LOCK WHICH BROKE FROM THE IMPACT.  ALSO NOW MY TRANSMISSION IS STALLING AFTER THE REPAIRS WERE MADE BUT THEY SAY NO RECALLS HAVE BEEN MADE ON THIS PROBLEM EITHER, BUT ACCORDING TO MY INSURANCE COMPANY IT IS A PROBLEM NOT ONLY WITH MY VEHICLE BUT SEVERAL OTHER PEOPLE HAVE REPORTED TOO.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10113503,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"02/26/2005","dateComplaintFiled":"03/07/2005","vin":"1FMNU40L42E","components":"AIR BAGS","summary":"THE SUV TRUCK WAS INVOLVED IN A T-BONE COLLISION OF 55 MPH AND NEITHER FRONTAL AIR BAGS DEPLOYED. NO ONE WAS TRANSPORTED TO THE LOCAL HOSPITAL, BUT THE DRIVER AND  PASSENGER SUSTAINED MINOR INJURIES AND THE TRUCK WAS TOTALED BY THE INSURANCE COMPANY. THE DEALER WAS NOTIFIED. *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2005","dateComplaintFiled":"03/01/2005","vin":"1FMZU73E42Z","components":"POWER TRAIN","summary":"THE TRANSMISSION ON MY 2002 EXPLORER STARTED SHUDDERING WHEN GOING UP HILLS, WHEN PASSING CARS, AND THERE IS A DELAY WHEN SHIFTING TO REVERSE.  WHEN TRYING TO GET INTO REVERSE THERE IS ALSO VERY ROUGH SHIFTING WITH THE DELAY.  THESE PROBLEMS STARTED AT ABOUT 45,000 MILES.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10110773,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2005","dateComplaintFiled":"02/18/2005","vin":"1FMDU75W52Z","components":"STRUCTURE","summary":"I HAD  TAILGATE WINDOW REPLACED DUE TO A \"RECALL\" WHEN WE PICKED IT UP TODAY, FROM THE DEALERSHIP- FORD OTTAWA IL THE REAR TAILGATE( NEXT TO THE FORD OVAL ) WAS CRACKED 8 INCHS. THE DEALERSHIP SWEARS THAT THIS WAS THERE WHEN WE BROUGHT IN THE TRUCK AND REFUSES TO ADMITT FAULT. T HIS TRUCK HAD NO CRACK BEFORE IT WENT IN FOR THE FIX.  *AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10110569,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2005","dateComplaintFiled":"02/15/2005","vin":"1FMNU41S42E","components":"ENGINE AND ENGINE COOLING","summary":"THE SPARK PLUG POPPED OUT OF THE HEAD OF MY 2002 FORD EXCURSION.  THE DEALER REPAIRED IT AT A COST OF AROUND $500.00.  THEY TOLD ME THEY NEVER HEARD OF THIS BEFORE AND I WAS LUCKY I DIDN'T BLOW THE MOTOR AT A $7000,00 COST. I FIRST FELT LUCKY WHEN I CALLED CUSTOMER SERVICE THEY TOO SAID IT WAS NEW TO THEM ALSO.  MANY OF MY FRIENDS SAY THIS PROBLEM IS A COMMON ONE. NOW I WANT TO KNOW HOW COMMON AND IF SO WHY DO I HAVE TO PAY FOR THEIR DESIGN FLAW.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10110051,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2003","dateComplaintFiled":"02/07/2005","vin":"1FMZU63E52U","components":"POWER TRAIN","summary":"WHILE DRIVING YOU EXPERIENCE A HESITATION  FORD DEALERSHIP ORIGINALLY SAID IT WAS A SPARK PLUG-AND REPLACED IT-PROBLEM STILL EXISTS-  CURRENTLY IT IS BACK AT THE DEALERSHIP-AND AT THIS POINT THEY SAID THERE IS A PROBLEM WITHIN THE TRANSMISSION BUT THEY DO NOT KNOW SPECIFICALLY WHAT PROBLEM IS-OR WHAT IF ANYTHING THEY WILL PAY FOR PROBLEM- IN THE MEANTIME I HAVE TO PAY FOR A RENTAL-  THE SUV HAS 48,000 MILES- I HAVE KEPT UP WITH ALL SERVICES. *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109425,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2005","dateComplaintFiled":"02/01/2005","vin":"","components":"SEAT BELTS","summary":"COMPLAINT RECEIVED VIA E-MAIL. IN OUR TRUCK, THE LEFT REAR SEAT BELT RETRACTOR BOLT LOOSENED AND DETACHED OF ITS OWN ACCORD WHILE BUCKLING CHILD IN BOOSTER SEAT. CAR WAS DRIVEN DIRECTLY TO DEALER FOR INSPECTION. SERVICE MANAGER VERIFIED MECHANISM HAD NOT BEEN ALTERED. ORIGINAL LOCK-TIGHT HAD NOT HELD BOLT, PERHAPS NOT ENOUGH LOCK-TIGHT APPLIED. HE APPLIED MORE LOCK-TIGHT AND RE-BOLTED SEAT BELT RETRACTOR. SEEMED TO BE HOLDING UP FINE. HOW MANY OTHER BOLTS WERE LEFT NOT TIGHTENED ON UNSUSPECTED EXCURSIONS, AND WERE VULNERABLE TO DETACHING WITH EVENTUAL USE OR IN AN ACCIDENT? IT WAS DREADFUL TO THINK THAT JUST MINUTES BEFORE DETACHING.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10108249,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2005","dateComplaintFiled":"01/30/2005","vin":"","components":"VISIBILITY","summary":"THE REAR GLASS OF MY FORD EXPLORER XLT 2002 \"EXPLODE\" WHEN THE GLASS WAS ATTEMPT TO BE CLOSED.  PIECES OF GLASS TRAVELED ABOUT 10 FEET FROM THE ORIGIN.  NO ONE WAS INJURED.  THE GLASS WAS COMPLETELY BROKEN WITHOUT AN APPARENT REASON. NOW I CAN NOT USE MY CAR DUE TO THE BROKENGLASS. A REPORT WAS FILLED WITH THE LOCAL POLICE IN ORDER TO MAKE A REPORT TO THE CAR INSURER.  A NEW GLASS WILL BE BOUGHT AND THE PRICE IS ABOUT $1300 AND THE HALF REAR DOOR NEED TO BE PAINTED AT ABOUT $150 USD.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10108871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2004","dateComplaintFiled":"01/25/2005","vin":"1FMSU43F21E","components":"TIRES","summary":"THE CONSUMER RECEIVED LETTER REGARDING RECALL # 03T0020000. HOWEVER, BRIDGESTONE/FIRESTONE HAS NOT COOPERATED WITH THE CONSUMER. THE RIGHT REAR PASSENGER TIRE BLEW OUT. CHUNKS OF THE TIRE DAMAGED UNDERNEATH THE VEHICLE, AND FORD SAID THERE WAS NOTHING THEY CAN DO. PLEASE PROVIDE ANY FURTHER INFORMATION.   *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105379,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2004","dateComplaintFiled":"12/28/2004","vin":"","components":"VISIBILITY","summary":"WHEN CLOSING THE BACK HATCH THE TAILGATE GLASS SHATTERED WITHOUT WARNING. NO INJURIES REPORTED. THE DEALER WAS NOTIFIED.   PLEASE PROVIDE ADDITIONAL INFORMATION.   *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10101368,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2004","dateComplaintFiled":"12/17/2004","vin":"1FMNU41S92E","components":"POWER TRAIN","summary":"WHILE DRIVING 60 MPH CONSUMER HEARD A CLANKING NOISE AND FELT  VIBRATION. CONSUMER PULLED THE VEHICLE OFF THE FREEWAY, AND  TOWED IT TO THE DEALER, WHO  INFORMED THE CONSUMER THAT TRANSFER CASE WAS SEPARATING FROM THE TRANSMISSION. *AK  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10100231,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2004","dateComplaintFiled":"11/19/2004","vin":"1FMSU43F12E","components":"INTERIOR LIGHTING","summary":"INTERIOR LIGHTS WILL NOT GO OUT.  THIS STARTED HAPPENING OUT OF NOWHERE ONE DAY.  IT IS A SERIOUS SAFETY ISSUE FOR NIGHT DRIVING.  I WAS TOLD IT NEEDS AN INSTRUMENT CLUSTER PANEL AND DOOR LATCH WITH ESTIMATED COST OF OVER $700.00.  FORD SAID IT'S NOT UNDER WARRANTY.  THIS VEHICLE WAS PURCHASED NEW.  I SUSPECT THIS IS A DEFECT IN MANY EXCURSIONS.  I HAVE BEEN DRIVING 38 YEARS AND HAVE NEVER EXPERIENCED OR HEARD OF A PROBLEM OF THIS NATURE.  THIS IS NOT A WEAR AND TEAR ISSUE.  I BELIEVE IT IS A DEFECTIVE PART.  ALSO, POWER SEAT ON DRIVERS SIDE HAS NOW STOPPED WORKING.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10098394,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2004","dateComplaintFiled":"11/07/2004","vin":"1FMNU40F42E","components":"SEAT BELTS","summary":"MY HUSBAND WAS BUCKLING OUR 3 YEAR OLD IN HER CAR SEAT IN OUR 2002 EXCURSION AND THE SEAT BELT DETACHED FROM THE FRAME OF THE CAR.  LEFT 2ND SEAT: SEAT BELT BOLT (LOCATION-RETRACTOR ATTACHED AT FRAME) WAS EITHER NOT PROPERLY TIGHTENED, LOCKED TIGHT IMPROPERLY APPLIED OR NUT IS ILL-FITTING CAUSING NUT TO SEPARATE FROM BOLT, POSSIBLY RELATED TO PIVOTING RETRACTOR DESIGN. SEAT BELT DETACHED AT RETRACTOR AND BECAME UNUSABLE. FORTUNATELY DISCOVERED WHILE CAR PARKED AND BUCKLING CHILD INTO BOOSTER SEAT. IF ACCIDENT WOULD HAVE OCCURRED PRIOR, SEAT BELT WOULD HAVE SEPARATED AND FAILED, AND CHILD WOULD HAVE BEEN INJURED OR KILLED!  LOCKTIGHT WAS RE-APPLIED AND NUT WAS RE-ATTACHED TO BOLT AT PROPER TORQUE.    *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10087822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2004","dateComplaintFiled":"10/15/2004","vin":"1FMSU41F72E","components":"TIRES","summary":"THE CONSUMER STATED THE TIRES ON HIS VEHICLE HAD IRREGULAR WEAR AND MADE A LOT OF NOISE.  HE READ THAT THE MANUFACTURER WAS RECALLING THESE TIRES, SO HE TOOK THEM TO THE DEALER AND HAD THEM CHECKED, AT WHICH TIME HE WAS ADVISED TO GET MORE TIRES, BECAUSE OF THE IRREGULAR WEAR. THE CONSUMER STATED HE DID PURCHASED MORE TIRES, AFTER CONSULTING THE MANUFACTURER WHO AT THAT TIME ADVISED HIM OF WHAT TO DO TO GET REIMBURSED FOR THE BAD TIRES.  THE CONSUMER IS NOW HAVING A HARD TIME TRYING TO GET REIMBURSEMENT. BRIDGEPORT/GOODYEAR LT 265/75 R 16 LRD.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"P26560R15","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10096791,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2004","dateComplaintFiled":"10/06/2004","vin":"1FMSU43F82E","components":"TIRES","summary":"FIRESTONE STEELTEX TIRES  EXPERIENCED TREAD SEPARATION.   *BF   THE OWNER REQUESTED REIMBURSEMENT.   *SC  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX RADIAL","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10093244,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2004","dateComplaintFiled":"09/28/2004","vin":"1FMSU43FX2E","components":"STRUCTURE","summary":"2002 FORD EXCURSION.  REAR GLASS SHATTERED AND FELL ON THE GROUND WHEN OUR CHILD ATTEMPTED TO CLOSE THE REAR GLASS AND THE TWO REAR GATES IN THE INCORRECT ORDER.  THIS IS A DESIGN DEFECT AND POSES A SIGNIFICANT RISK TO HUMANS SHOULD THE REAR GLASS FALL ONTO A PERSON WHILE ATTEMPTING TO CLOSE THE REAR GLASS AND GATES.       THE DEFECT IS THAT THE REAR GLASS AND THE LOWER GATES ARE DESIGNED SUCH THAT IF THEY ARE OPERATED IN THE INCORRECT FASHION, WITH THE UPPER GLASS LOWERED FIRST AND THEN THE LOWER GATES ATTEMPTED TO BE SWUNG CLOSED, THE LOWER GATES IMPINGE WITH A VERY LONG TORQUE ARM ON THE GLASS OF THE UPPER WINDOW, AND THE RESULTANT FORCE LITERALLY CAUSES THE UPPER GLASS TO SHATTER.  THE SHATTERED \"SAFETY GLASS\" THEN FALLS ON THE GROUND AT THE OPERATOR'S FEET, OR WORSE, SOME OF THE SMALL AND VERY SHARP GLASS FRAGMENTS FLY HORIZONTALLY AND LAND ON THE OPERATOR OR OCCUPANTS.       IN OUR CASE, A ADOLESCENT CHILD WAS THE OPERATOR, AND LUCKILY AVOIDED INJURY.  THERE WERE THREE OTHER CHILDREN INSIDE THE REAR COMPARTMENT OF THE VEHICLE, AND GLASS SHOWERED INTO THE COMPARTMENT AND ONTO THEIR LEGS, BUT NO INJURIES WERE SUSTAINED.       THE MANUFACTURER HAS BEEN CONTACTED, BUT THERE IS NO RECOURSE AT THIS POINT.  THE MANUFACTURER HAS NO RECALL IN EFFECT.       CURIOUSLY, I PERSONALLY KNOW OF FOUR OTHER SUCH INCIDENTS IN THE TOWN IN WHICH I LIVE, AND THOSE FOLKS ALSO FOUND NO RECOURSE WITH THE FORD DEALER OR THE MANUFACTURER.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10090995,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2004","dateComplaintFiled":"09/14/2004","vin":"1FMNU40S62E","components":"TIRES","summary":"TRAVELING EAST BOUND ON I-84 10 MILES FROM MOUNTAIN HOME, IDAHO WHEN MY LEFT REAR TIRE TREAD SEPARATED FROM THE TIRE AND THEN THE TIRE BLEW. TIRE TYPE WAS A FIRESTONE LT 365/75R16 LOAD RANGE D STEELTEX R4S MODEL. THE THREAD DAMAGE MY QUARTER PANEL, WHEEL WELL SPLASH GAURDS AND PAINT ON VEHICLE.  I WAS TRAVEL AT 75 MPH WITH MY TIRE PRESSURE SET AT RECOMMENDED PRESSURE SET BY FORD AT 45 PSI FRONT AND 55 PSI IN THE REAR. VEHICLE WAS 2002 FORD EXCURSION XLT. I FILE A INSURANCE CLAIM FOR REPAIR AND THEY COMPLETED ON SEPT. 10, 2004. ON SEPT 14, 2004 I CONTACT FIRESTONE TECH SERVICES ABOUT THE TIRE. THEY WILL SEND A COMPLAINT AND INSTRUCTION HOW FILE A CLAIM.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX R4S","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10087016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2004","dateComplaintFiled":"08/17/2004","vin":"1FMNU43S72E","components":"STEERING","summary":"AT LOW SPEEDS OR WHEN STOPPED WITH THE BRAKES APPLIED, THE STREERING CAPABILITIES ARE EXTREMELY LIMITED OR NON EXISTANT. (IN OTHER WORDS, I CAN'T TURN THE STEERING WHEEL UNDER THESE CONDITIONS) AND IT HAPPENS REGULARLY - EVERYDAY!!! *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10086758,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2004","dateComplaintFiled":"08/13/2004","vin":"1FMSU41F52E","components":"SERVICE BRAKES, HYDRAULIC","summary":"AFTER PURCHASING A USED VEHICLE FROM INTERNET AUTO SALES IN RENO, NEVADA, THE BRAKES WERE NOT WORKING CORRECTLY.  THE BRAKES PULLED THE VEHICLE VIOLENTLY TO THE RIGHT.  THE DEALER REPLACED THE CALIPERS AND PADS AND TURNED THE ROTORS AND TOLD ME THE PROBLEM WAS SOLVED.  AFTER TEST DRIVING THE VEHICLE, THE BRAKES HAD THE SAME PROBLEM.  THE VEHCILE WAS SENT TO THE LOCAL LITHIA DEALER AND THEY ENDED UPREPLACING THE ABS SENSOR ONCE.  AFTER THAT THE VEHCILE DID NOT IMPROVE.  SO, THE VEHCILE WENT BACK TO THE DEALER AND THE DEALER TOOK THE BRAKE SYSTEM APART AND COULD NOT FIND ANYTHING WRONG WITH IT.  THEY RETURNED THE VEHICLE AND SOON AS I DROVE IT, THE BRAKES FAILED TO OPERATE CORRECTLY.  THEY TOOK THE VEHCILE BACK AND THEY REPLACED SOME MORE BRAKE PARTS, BUT IT DID NOT SOLVE THE PROBLE,.  IN FACT, THE PROBLEM GOT WORSE.  NOW, THE BRAKES ARE PULLING BOTH LEFT AND RIGHT.  THERE IS NO RHYME OR EASON AS TO WHY IT WILL PULL ONE WAY OR THE OTHER.  THE VEHICLE IS UNSAFE AND I HAVE ASKED THE DEALER TO PURCHASE THE VEHICLE BACK BECAUSE IT IS A LEMON, BUT THEY REFUSE TO BUY THE VEHICLE BACK.  MY ONLY OPTION IS TO CONTINUE TO TAKE IT BACK TO THE DEALER AND HOPEFULLY, THEY WILL REPLACE EVERYTHING SO THAT THE BRAKES WILL WORK CORRECTLY.  THIS IS THE SAME PROBLEM I AM HAVING WITH MY FORD  F-350 SUPER DUTY.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10080866,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2003","dateComplaintFiled":"07/12/2004","vin":"1FMNU41S81E","components":"ELECTRICAL SYSTEM","summary":"FORD EXCURSION 2002, BLEW OUT SPARK PLUG THROUGH PISTON CAP,.. AFTER $5000.00 IN FIXES, I WENT TO PICK IT UP, AND IT BLEW UP AGAIN ON THE WAY HOME FROM THE DEALERSHIP. I LOST POWER ON THE FREEWAY GOING 65 MILES PER HOUR, AND ALMOST CRASHED. FORD WAS NOT AT ALL HELPFUL, AND EVEN THOUGH I AM A VERY GOOD CUSTOMER, COULD CARE LESS ABOUT ME, THE DANGER OF THE V10 ENGINE BLOW UPS, OR ABOUT THEIR CUSTOMERS LIVES.... IS THEIR ANY WAY YOU GUYS COULD MAKE THEM DO THE RIGHT THING ??? ISN'T THERE ANY LAW OR ORGANIZATION THAT CAN HELP US ???   *LA (PER 10/24/2005 PHONE CALL WITH CONSUMER:  NO CRASH, NO INJURIES, NO FIRE, NO PROPERTY DAMAGE OTHER THAN ENGINE DAMAGE -    C. ROSE)","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10078547,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2004","dateComplaintFiled":"06/21/2004","vin":"1FMNU41S42E","components":"SERVICE BRAKES, HYDRAULIC","summary":"I STARTED EXPERIENCING VIBRATING IN MY STEERING WHEEL DURING BRAKING SEVERAL MONTHS AGO.  THE VIBRATION CONTINUED TO GET WORSE.  I HAD THE BRAKES CHECKED AND I FOUND OUT THAT ALL FOUR ROTORS WERE WARPED ON THE VEHICLE.  THE VEHICLE ONLY HAS 27000 MILES ON IT AND THE BRAKE PADS ARE IN EXCELLENT CONDITION.  THROUGH RESEARCH I FOUND THAT MANY OTHER PEOPLE HAVE HAD ROTOR PROBLEMS AT A VERY EARLY STAGE ON THEIR FORD EXCURSIONS.  FORD REFUSES TO ACKNOWLEDGE A PROBLEM WITH THE ROTORS OR REPAIR THE PROBLEM AT THEIR COST.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10079511,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2004","dateComplaintFiled":"06/18/2004","vin":"1FMNU43S62E","components":"TIRES","summary":"CONSUMER RECEIVED RECALL 03T 002 000 CONCERNING FIRESTONE, STEELTEX A/T, LT265/75R16 LOAD RANGE D FROM THE MANUFACTURER ON MARCH 2004. CONSUMER WAS TOLD BY DEALER AND  MANUFACTURER THAT THE TIRES NEEDED WERE NOT AVAILABLE. IT HAS BEEN ALMOST SIX MONTHS AND CONSUMER WAS CONSTANTLY BEING TOLD THE SAME IN 30 DAY INCREMENTS.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX A/T","size":null,"manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":10076109,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2004","dateComplaintFiled":"06/11/2004","vin":"","components":"TIRES","summary":"CONSUMER RECEIVED A RECALL LETTER  REGARDING FIRESTONE STEEL TEX RADIAL TIRES,  LT265/75R16 LOAD RANGE D. PRIOR TO RECEIVING THE RECALL LETTER CONSUMER REPLACED ONE OF THE TIRES.  MANUFACTURER WON'T HONOR THE EXPENSES CONSUMER PAID TO REPLACE THE TIRE.   *AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10074236,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2004","dateComplaintFiled":"05/25/2004","vin":"PLEASE FILL","components":"SUSPENSION,TIRES","summary":"WHILE DRIVING 30 MPH THE CONSUMER LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH.  THE CONSUMER STATED THAT THE VEHICLES TIRES LOSE AIR PREMATURELY. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.   *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX A/T","size":null,"manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":10068060,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2004","dateComplaintFiled":"04/29/2004","vin":"1FMNU43S12E","components":"TIRES","summary":"4/4/04 I REC'D A FLAT TI,E TOLD IT WAS IRREPARABLE SINCE AIR WAS SEEPING OUT OF THE SIDEWALL. 4/5/04, I RECEIVE LETTER FROM FIRESTONE/FORD REAGRDING TIRE RECALL ON MY 2002 FORD EXCURSION.. 4/6/04 I PHONE 3 FORD DEALERSHIPS AND 5 FIRESTONE STORES TRYING TO LOCATE REPLACEABLE TIRES. TOLD THEY HAD NO IDEA WHEN TIRES WOULD BE AVAIL. I CALLED FORD CORP., THEY BLAME FIRESTONE, CALL FIRESTONE HOTLINE, THEY BLAME FORD. FORD CORP- KEISHA, CUST. SERVICE TOLD ME TO - DRIVE AS LITTLE AS POSSIBLE, WEAR MY SEAT BELT, CK AIR IN TIRES AND DRIVE UNDER THE SPEED LIMIT. 4/6/04 I ORDERED 5 NEW RECOMMENDED B.F. GOODRICH TIRES FROMJIM BABBITT FORD, FLAGSTAFF, AZ. I CK EACH WK ON ORDER.  STILL HAVE NO IDEA WHEN TIRES WILL BE IN. CALLED FORD CORP., CUST SERVICE -CHARMAINE TODAY & WAS TOLD \"IT IS NOT FORD PROBLEM\", EVEN THOUGH THE REPLACEMENT TIRES WERE ADVISED & ORDERED THRU FORD. FORD CERTAINLY DOES NOT TAKE THIS TIRE REPLACMEENT SERIOUSLY NOR CARES !! MEANWHILE I AM DRIVING WITH NO SPARE DUE TO A FAULTY TIRE ALREADY !","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX RADIAL TIRE","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10067568,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2003","dateComplaintFiled":"04/21/2004","vin":"1FMSU43F92E","components":"WHEELS","summary":"AT 50,000 MILES, ABOUT ONE YEAR AGOTHERE WAS A LOAD SCREECHING SOUND COMING FROM THE FRONT END OF MY VEHICLE AND THE STEERING BEGAN TO FAIL AND THE CAR BEGAN TO WEAVE.  I WAS DRIVING APPROXIMATELY 70 MPH ON HIGHWAY 93 30 MILES NORTH OF WICKENBURG, AZ. BY THE TIME I GOT MY CAR STOPPED THE  LEFT FRONT WHEEL WAS SMOKING AND EXTREMELY HOT. I HAD THE VEHICLE TOWED TO SANDERSON FORD AND HAD TO REPLACE THE AXLE SPINDLE, WHEEL BEARING, HUB AND WHEEL. FORD TOLD ME THIS WAS NOT UNDER ANY WARRANTY OR RECALL. I HAVE MY VEHICLE AGAIN AT SANDERSON FORD IN GLENDALE, AZ WITH A FRONT END NOISE AND I FIND THAT THE SAME PROBLEM IS NOW ON THE RIGHT WHEEL AND EVERYTHING NEEDS TO BE REPLACED DUE TO A BAD BEARING AND SCORED SPINDLE. CONCIDENTALLY ONE OF MY CUSTOMERS CAME IN WHO HAS A 2002 FORD F-350 AND WHEN I TOLD HIM ABOUT MY PROBLEM HE ADVISED THAT HE HAS HAD THE SAME PROBLEM ON HIS VEHICLE. HIS NAME IS [XXX] AT [XXX], IF YOU WISH TO VERIFY THIS. I FEEL THIS IS AN EXTREMELY SERIOUS CONDITION AS THE LIKELIHOOD IS HIGH THAT THE WHEEL COULD COME OFF AND CAUSE A SERIOUS ACCIDENT RESULTING IN DEATH OR INJURY.*AK    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10066943,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2004","dateComplaintFiled":"04/12/2004","vin":"","components":"TIRES","summary":"THE DEALERSHIP REPLACED THE FRONT AND REAR TIRES, MANUFACTURER AND CONSUMER SPLIT THE COST OF THE TIRES. ONE YEAR LATER CONSUMER RECEIVED A RECALL LETTER,  ON FIRESTONE, STEELTEX A/T, 265/75R16,  BUT MANUFACTURER REFUSED TO REIMBURSE THE MONEY THAT HE  ALREADY PAID ABOUT A YEAR AGO. *AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX AT","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10066659,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2004","dateComplaintFiled":"04/06/2004","vin":"1FMSU43F02E","components":"TIRES","summary":"FORD AND FIRESTONE ARE REFUSING TO HONOR VEHICLE RECALL.  THE MANUFACTURER SAYS THE CONSUMER'S TRUCK IS NOT PART OF THE RECALL. CONSUMER HAS THE STEEL TEX R4SII LT265 LOAD RANGE D ORIGINAL EQUIPMENT.*MR","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX TIRE","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10060898,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2004","dateComplaintFiled":"03/10/2004","vin":"1FMSU43F22E","components":"TIRES","summary":"MY DAUGHTER DRIVES A 2002 FORD EXCURSION AND WITH VERY LOW MILES THE WEAR OF THE TIRES IS UNACCEPTABLE.  THEY ARE WEARING FAST AND UNEVEN AND MAKE NOISE.  PLEASE LOOK INTO THESE TIRES BECAUSE SHE TRAVELS WITH MY PRECIOUS GRANDCHILDREN DAILY.  SHE HAS TWINS THAT ARE 2 YEARS OLD AND ANOTHER SON THAT IS 3 THAT ALL RIDE IN CAR SEATS.  THANK YOU.  *AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX A/T","size":null,"manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":10060851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2004","dateComplaintFiled":"03/09/2004","vin":"","components":"TIRES","summary":"FIRESTONE STEELTEX TIRES FOR 2002 FORD EXCURSION RECALLED.  CONSUMER HAD ALREADY REPLACED TWO OF THE TIRES WITH MICHELIN.  FORD DEALER SAYS REPLACE ALL 5 TIRES INCLUDING MICHELIN WITH PROPOSED B. F. GOODRICH OR NO TIRES REPLACED.  CONSUMER PREFERS KEEPING MICHELIN TIRES.  NO COMPENSATION OFFERED.  CONSUMER EXPERIENCED A BLOW OUT WITH FIRESTONE STEELTEX ON PREVIOUS MODEL EXCURSION (2000) AND FILED COMPLAINT AND DID NOT RECIEVE ANY RESPONSE.  FORD SHOULD ALLOW ME TO REPLACE THE 3 DEFECTIVE TIRES, UNDER THE RECALL, AND KEEP THE REPLACED TIRES, IN FACT, CONSUMER SHOULD BE REIMBURSED.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX A/T","size":null,"manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":10059103,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/21/2003","dateComplaintFiled":"02/27/2004","vin":"1FMNU42S92E","components":"SERVICE BRAKES, AIR","summary":"WHILE DRIVING AT A SLOW SPEED A CAR MADE A SUDDEN STOP IN FRONT OF NO MATTER HOW HARD I STEP ON THE BRAKES THE TRUCK DID NOT STOP.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10057749,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/26/2004","vin":"1FMNU41L12E","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING, THE VEHICLE JERKED AND THE ABS LIGHT ILLUMINATED. ALSO WHEN BRAKING, THE VEHICLE WENT TO THE RIGHT.  *AK  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10059057,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2004","dateComplaintFiled":"02/26/2004","vin":"","components":"TIRES","summary":"I DRIVE A NEW 2002 FORD EXCURSION AND WITH VERY LOW MILES THE WEAR OF THE TIRES IS UNACCEPTABLE.  THEY ARE WEARING FAST AND UNEVEN AND MAKE NOISE.  PLEASE LOOK INTO THESE TIRES AS I HAVE 2 YEAR OLD TWINS AND A 3 YEAR OLD THAT TRAVEL WITH ME EVERYDAY.  THANKS.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10059072,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2004","dateComplaintFiled":"02/26/2004","vin":"1FMSU43F92E","components":"ENGINE AND ENGINE COOLING","summary":"A SENSOR FAILS AND CAUSES ENGINE TO STOP RUNNING - HAS HAPPENED WHILE GOING 65MPH ON AN INTERSTATE HIWAY - ENGINE MAY RESTART BUT CAR IS LEFT COASTING, TOTALLY WITHOUT POWER AT HIWAY SPEEDS. ENGINE HAS STOPPED 4 TIMES NOW.  ONLY LAST OCCURRANCE IS LISTED HERE.  *AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10055846,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/26/2004","vin":"","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"THE VEHICLE EXPERIENCED ELECTRICAL AND SUSPENSION PROBLEMS.  THE SUSPENSION PROBLEM CAUSED THE TIRES TO WEAR PREMATURELY.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION.   *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10040324,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2003","dateComplaintFiled":"11/19/2003","vin":"1FMSU43F22E","components":"TIRES","summary":"THE CONSUMER NOTICED A VIBRATION WHILE DRIVING.  THE FRONT DRIVER'S SIDE TIRE EXPLODED LIKE IT WAS OVER PRESSURED. *AK  THE VEHICLE WAS THROWN ACROSS ANOTHER TRAFFIC LANE, SPUN BACKWARDS AND LEFT THE ROAD SIDEWAYS INTO THE MEDIAN.  THE VEHICLE DID NOT ROLL BUT RECEIVED EXTENSIVE DAMAGE.  *LA  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX TIRE","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10047081,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2003","dateComplaintFiled":"11/17/2003","vin":"1FMNU40S72E","components":"TIRES","summary":"OUR FIRESTONE TIRES ARE FALLING APART NEAR THE LETTERING ON THE SIDEWALLS.  WE FIRST NOTICED IT ON A TRIP TO CHICAGO.  THEY ARE FIRESTONE STEELTECK R4S.  *LA","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX R4S","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10044744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/27/2003","vin":"FILL IN","components":"EXTERIOR LIGHTING","summary":"WHILE TRAVELING, THE OWNER HAS NOTICED THAT THE HEADLIGHTS ARE NOT AIMED CORRECTLY. WHEN APPROACHING ONCOMING TRAFFIC THE HEADLIGHTS BLIND DRIVERS. THE DEALERSHIPS HAS SERVICE THE VEHICLE THREE TIMES WITH NO CHANGE IN CONDITION.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10044746,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/27/2003","vin":"","components":"SEAT BELTS","summary":"A CHILD WAS ABLE TO RELEASE THE SEAT BELT LATCH PLATE FROM BUCKLE MECHANISM. THE BUCKLE RETRACTED TOO QUICKLY TO BE GRABBED BY OWNER OF VEHICLE, AND BECAME LOST/STUCK IN THE RETRACTOR, AND WAS HIDDEN. *AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10032008,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2003","dateComplaintFiled":"10/01/2003","vin":"1FMNU42S52E","components":"TIRES","summary":"WHILE DRIVING, THE CONSUMER SUDDENLY HEARD A STRANGE NOISE FROM THE LEFT REAR TIRE. *AK  AAA CAME AND CHANGED THE TIRE.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"BRIDGESTONE","productModel":"DUELER 684","size":null,"manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":10042315,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2002","dateComplaintFiled":"10/01/2003","vin":"1FDKE45551H","components":"FUEL SYSTEM, GASOLINE","summary":"PROBLEMS WITH FUEL INJECTORS CAUSED VEHICLE FIRE.*MR  THE CONSUMER STATED HE WAS SERVICING THE R.V WHEN ALL OF A SUDDEN THERE WAS A SOUND UNDER THE ENGINE COVER AND THE VEHICLE WAS ON FIRE.  IT WAS DETERMINED THE FUEL INJECTORS WERE LEAKING. (CHATEAU MOTORHOME ON A FORD CHASSIS)   *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10039561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2003","dateComplaintFiled":"09/26/2003","vin":"1FMNU43S12E","components":"SERVICE BRAKES, HYDRAULIC","summary":"ON 8-25-03 , I TOOK MY 2002 FORD EXCURSION IN TO BERRYVILLE FORD IN BERRYVILLE ARKANSAS BECAUSE THE VEHICLE WOULD NOT STOP IN A REASONABLE DISTANCE. IF YOU ARE GOING DOWNHILL AND YOU HAVE TO BRAKE SUDDENLY AND HARD THE BRAKES GET HOT AND YOU LOSE THEM ALLTOGETHER.THIS VEHICLE HAS ONLY 27,774 MILES. IT HAS BEEN IN THE SHOP THREE DIFFERENT TIMES AND THET R&R THE BRAKE BOOSTER  THEY R&R   THE HYDRAULIC CONTROL UNIT . THE BRAKE SHOES HAVE BEEN REPLACED TWICE  THE ROTORS HAVE BEEN RESURFACED AND THIS VEHICLE WILL NOT STOP .   IF YOU BRAKE MORE THAN THREE TIOMES THE BRAKES WILL OVERHEAT AND THEN YOU CANNOT STOP  AT ALL.  I FEEL THIS VEHICLE IS UNSAFE TO DRIVE.  IT IS CURRENTLY SITTING  IN THE YARD AT THE BERRYVILLE DEALERSHIP.  THE DEALERSHIP CANNOT GET AUTHORIZATION FROM FORD TO CHANGE THE ROTORS .  THIS VEHICLE WAS PURCHASED AT BERRYVILLE FORD AND I WAS TOLD BY THE SERVICE MANAGER AND THE DEALERSHIP MANAGER OFF THE RECORD TO TAKE IT SOMEWHERE ELSE. THEY DON\"T KNOW WHAT IS WRONG.  THE ENGINE IS A V-10 AT 20MPH YOU MAY GET IT STOPPED  BUT IF YOU HAVE A PANIC STOP   IT WILL NOT STOP.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10040504,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2003","dateComplaintFiled":"09/24/2003","vin":"","components":"TIRES","summary":"WHILE DRIVING AT NORMAL SPEED. FIRESTONE STEEL TEX, SIZE LT235/75R16  DOT# UNKNOWN  TREAD SEPARATED,  FORCING THE CONSUMER TO PULL OUT THE ROAD. *AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10039262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2003","dateComplaintFiled":"09/21/2003","vin":"1FMNU43S52E","components":"SERVICE BRAKES, HYDRAULIC","summary":"FRONT ROTORS RUSTED IN CENTER AREA BETWEEN ROTOR BRAKE SURFACE. AT 30,000 MILES MY 2002 FORD EXCURSION STARTED TO SHAKE VIOLENTLY WHEN BRAKING AT SPEEDS ABOVE 40 MPH. LUCK FOR US WE WERE DRIVING IN LOWER SPEED CONDITIONS IN RESIDENTIAL TRAFFIC. I INSPECTED THE  BRAKE PADS AND ROTORS FOR PROBLEMS AND FOUND LARGE AMOUNTS OF RUST DECAY IN THE ROTORS CAUSING THE  WARPING TO THE ROTORS. I HAVE SERVICED THE BRAKE SYSTEM AND REPLACED THE FRONT ROTORS AND PADS WITH EXCELLENT RESULTS. I HAVE KEPT THESE ROTORS IF ANY ONE SHOULD LIKE TO FURTHER LOOK INTO THIS SITUATION. WE LIVE IN THE DESERT WITH VERY LOW RAIN OR SNOW. NOW SALTS ARE USED IN MY HOME AREA. I HAVE NEVER SEEN SUCH CORROSION TO AND IMPORTANT SAFETY SYSTEM. IF THIS IS A PROBLEM THAT COULD CAUSE HARM TO OTHERS I WOULD LIKE TO GET THE WORD OUT. I REGULARLY RESPOND TO ACCIDENTS AND VEHICLE EQUIPMENT FAILURES AS FIREFIGHTER/MEDIC. REGARDLESS OF FAULT IT IS A PROFESSIONAL DUTY TO AT LEAST MAKE THIS NOTIFICATION.    *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10036843,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2003","dateComplaintFiled":"08/29/2003","vin":"1FMSU43F52E","components":"TIRES","summary":"I HAD A TIRE INSIDE WALL FAILURE WITH A FIRESTONE TIRE ON MY EXCURSION.  THERE WAS ABOUT 22000 MILES ON THEM WHEN THE BLOWOUT OCCURRED.  NO INURIES BUT IT HAPPENED AT FREEWAY SPEED AND I COULD HAVE LOST CONTROL.  REPORT WAS MADE A STATE TROOPER WHO CAME ON SCENE.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX AT","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10020866,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2003","dateComplaintFiled":"06/02/2003","vin":"1FMNU41L42E","components":"TIRES","summary":"FREEWAY DRIVING AT 65 MPH WHEN NO APPARENT REASON REAR LEFT TIRE BLOWOUT. FURTHER INVESTAGATION FOUND THE TIRE HAD SIDEWALL PEELED AWAY AND THE TREAD WAS WRAPPED AROUND THE AXLE. NOT BEFORE DOING DAMAGE TO REAR QUARTER PANEL AND PARKING BRAKE CABLE. FULL TREAD SEPARATION.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"STEELTEX AT","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10020862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2003","dateComplaintFiled":"06/01/2003","vin":"1FMNU41L42E","components":"TIRES","summary":"AT 5 MPH NOTICED THAT THE BACK END OF 2002 EXCURSION WAS WOOBLING.   FOUND THE TIRE HAD BALLOONED ON THE INSIDE SIDEWALL AND TREAD.  FORD REPLACED WITH SAME MODEL TIRE.      *TT","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"STEELTEX A/T","productModel":"LT265/75R16","size":null,"manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":10018824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2003","dateComplaintFiled":"05/16/2003","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"2002 FORD EXCURSION.  TWO INSTANCE OF THE VEHICLE NOT RESPONDING TO PRESSURE APPLIED TO THE BRAKE PEDAL AT LOW SPEED.  VEHICLE CONTINUES TO ROLL WITH VERY LITTLE STOPPING ACTION.  TAKEN TO DEALERSHIP WHERE NOTHING WAS FOUND.  *NLM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017632,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2003","dateComplaintFiled":"04/28/2003","vin":"1FMNU42L32E","components":"VEHICLE SPEED CONTROL","summary":"WHEN THE VEHICLE WAS PLACED IN REVERSE A SURGE OF POWER TOOK OVER AND THE VEHICLE SMASHED INTO A POLE.            *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017407,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2003","dateComplaintFiled":"04/23/2003","vin":"PLEASE PROV","components":"TIRES","summary":"WHILE DRIVING THE FRONT TIRES SIDEWALL SEPARATED (SIZE#2657516) PLEASE PROVIDE THE DOT#.   *NLM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"FIRESTONE","size":null,"manufacturer":"FIRESTONE STEEL PROD. CO."}]},{"odiNumber":10014655,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2003","dateComplaintFiled":"03/28/2003","vin":"","components":"TIRES","summary":"THE FRONT PASSENGER TIRE BLEW OUT.   *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10008933,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2003","dateComplaintFiled":"02/20/2003","vin":"1FMNU41S52E","components":"VEHICLE SPEED CONTROL","summary":"WHEN THE BRAKE WAS APPLIED, THE ENGINE REVVED AND VEHICLE SURGED FOWARD INTO ONCOMING TRAFFIC. THE VEHICLE WAS STRUCK ON THE DRIVERS SIDE, AND THE VEHICLE FINALLY STOPPED.  *JB  THE IDLE AIR CONTROL AND HEADLINER WAS REPLACED.  *SCC","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10003110,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2002","dateComplaintFiled":"01/21/2003","vin":"1FMNU42L02E","components":"ENGINE AND ENGINE COOLING","summary":"2002 FORD EXCURSION, LIMITED.  ENGINE STALLS WHEN COMING TO STOP AT TRAFFIC SIGNS, SIGNALS.  WILL RESTART IN PARK BUT DIE IMMEDIATELY UPON BEING PUT BACK IN GEAR.  HAS BEEN TO AUTHORIZED FORD SERVICE DEALERSHIP, NOW 5 TIMES, MULTIPLE TESTING WITH FLIGHT RECORDERS, MULTIPLE PART REPLACEMENTS, STILL NO APPROPRIATE RESOLVE.  CURRENTLY BACK AT DEALERSHIP FOR ANOTHER PROBABLE EXCUSE, WITHOUT DEFINITIVE CORRECTION.","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":568342,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2002","dateComplaintFiled":"12/26/2002","vin":"1FMSU43F12E","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL","summary":"THE VEHICLE HAS A FRONT SUSPENSION PROBLEM WHICH CAUSES THE VEHICLE TO VIBRATE, THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES BUT THE PROBLEM STILL EXIST, BOTH DRIVER SIDE DOORS ARE MISALIGNED WITH RESPECT TO THE FENDER TRIM, THE DIFFERENTIAL WAS ORIGINALLY MISALIGNED WITH RESPECT TO THE REAR FENDER TRIMS, NOW THE DIFFERENTIAL IS PROPERLY ALIGNED AND THE CONSUMER QUESTIONED THE TECHNICIANS WHO STATED THAT THEY DID NOTHING TO CORRECT THE MISALIGNMENT, THE CONSUMER FEELS THIS IS A DEFINITE SAFETY PROBLEM IF THE DIFFERENTIAL GOES IN AND OUT OF ALIGNMENT ON IS OWN, THE A/C WAS NOT COOLING AND NEEDED TO BE RECHARGED, THE CONSUMER CAN HEAR STATIC IN RADIO WHEN TURNING ON THE REAR TV SWITCH, A/C AND TURN SIGNAL, STEERING GEAR AND HYDRO BOOST LINE REPLACED, TIRE OUT OF BALANCED CAUSING VIBRATION AT 75-70 MPH, STEERING OUT OF ADJUSTMENT (OFF CENTER), CALIPERS REPLACED, TRANSMISSION EXPERIENCING A DELAY WHEN SHIFTING, BOTH WIPER BLADES OFF CENTER, DRAIN PLUG LEAKING OIL, WEATHER STRIPPING ON RIGHT REAR DOOR FAILED, HEADLINER IS COMING LOOSE ON THE LEFT SIDE, WINDSHIELD WASHERS INOPERATIVE, FUEL GAUGE READ INCORRECTLY, FAULTY ACCELERATOR PEDAL CAUSED THE VEHICLE TO STALL WHEN COMING TO A STOP.  NLM","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":769949,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2002","dateComplaintFiled":"11/20/2002","vin":"1FMSU43F22E","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE STOPPED AT INTERSECTION WITH ENGINE IDLING NORMALLY.  ACCELERATOR DEPRESSED BUT ENGINE DID NOT INCREASE SPEED.  VEHICLE MOVED INTO INTERSECTION AT IDLE BEFORE BRAKES COULD BE APPLIED.  NO ACCIDENT RESULTED DEALER REPLACED PEDAL ASSEMBLY UNDER WARRANTY.  DT","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8022849,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2002","dateComplaintFiled":"11/15/2002","vin":"PLEASE FILL","components":"VISIBILITY","summary":"CONSUMER STATES THE PASSENGER WINDSHIELD BROKE TWICE. WITH OUT ANY REASON. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION..             TS","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8015006,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2002","dateComplaintFiled":"07/29/2002","vin":"1FMNY41F42E","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE APPLYING BRAKES  VEHICLE WILL NOT STOP.  CONSUMER WILL SHIFT  VEHICLE IN PARK TO COME TO A COMPLETE STOP.  DEALERSHIP SHIP IS AWARE OF  PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8014682,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2002","dateComplaintFiled":"07/24/2002","vin":"1FMNU40552E","components":"SUSPENSION","summary":"WHILE DRIVING 50 MPH AND ROLLING OVER BUMPS/POT HOLES, AND ROUGH SURFACES, IT CAUSES VEHICLE TO VIRATE SEVERELY AND LOSE STEERING CONTROL. DEALER AND  MANUFACTURER HAD NOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8014012,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/13/2002","dateComplaintFiled":"07/16/2002","vin":"","components":"AIR BAGS","summary":"FRONT CRASH AT 55 MPH, NEITHER AIRBAG DEPLOYED. NO INJURIES, DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK  CONSUMER STATED THAT ONE PERSON FROM THE OTHER VEHICLE WAS INJURED. *YH","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":764082,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2002","dateComplaintFiled":"07/11/2002","vin":"1FMNU41S62E","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"VEHICLE WAS BACKED INTO DRIVEWAY, PARKED WITH ENGINE OFF.  DRIVER INTENDED TO RELOCATE VEHICLE ABOUT 6 FEET FORWARD, NEVER ENTER STREET.  DRIVER STARTED ENGINE, AND WITH RIGHT FOOT ON BRAKE PEDAL PLACED TRANSMISSION IN DRIVE.  DRIVER RELEASED BRAKE PEDAL AND ALLOWED VEHICLE TO MOVE FORWARD TO INTENDED PARKING SPOT WHERE HE APPLIED THE BRAKES WITH THE RIGHT FOOT.  THE VEHICLE DID NOT STOP, DRIVER PLACED BOTH FEET ON THE BRAKE PEDAL BUT VEHICLE STILL WOULD NOT STOP, ROLLED INTO THE STREET AND STRUCK A PASSING VEHICLE.  VEHICLE WAS TOWED TO DEALER, BUT DEALER COULD NOT FIND ANYTHING WRONG.  FORD CONSUMER APPEALS BOARD WAS CONTACTED, BUT AGREED WITH THE DEALER.  VEHICLE OWNER CONTACTED A PRIVATE MECHANIC AND WAS TOLD THAT THE MOST LIKELY FAILURE THAT COULD CAUSE THE SYMPTOMS EXPERIENCED WAS THE POWER BOOSTER UNIT.  VEHICLE WAS TOWED TO INSURANCE COMPANY LOT WHERE IT WILL BE EXAMINED FOR POSSIBLE SUBROGATION WITH THE MANUFACTURER.  OWNER HAS PICTURES OF THE DRIVEWAY AND SIDEWALK SHOWING TIRE MARKS LEADING RIGHT TO THE CRASH SITE.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012549,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":6,"numberOfDeaths":0,"dateOfIncident":"06/23/2002","dateComplaintFiled":"06/25/2002","vin":"1FMSU43F22E","components":"VEHICLE SPEED CONTROL","summary":"WHEN APPLYING ACCELERATOR PEDAL IT WILL GO TO THE FLOOR INTERMITTENTLY, ENGINE WILL NOT REVV, AND VEHICLE WILL NOT MOVE FORWARD. VEHICLE WAS REARENDED AFTER CONSUMER WAS AT A STOP. THEN, STARTED TO ACCELERATE, AND VEHICLE DID NOT RESPOND. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK THERE WERE 6 INJURIES IN ACCIDENT.  *JG","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":566561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2002","dateComplaintFiled":"06/10/2002","vin":"1FDXE45S42H","components":"SEAT BELTS,SEATS","summary":"CONSUMER STATES AFTER TESTING THE SHOULDER HARNESSES, THE FRONT HARNESS CAME OUT OF THE WALL WHILE INSTALLING STRESS TEST EQUIPMENT WITH ONLY THE TENSION TAKEN OUT OF THE CHAIN, THERE WAS NEVER A PULL APPLIED TO THE HARNESS, THE CENTER HARNESS HAD PREVIOUSLY CAME OUT OF THE VAN AND THE BRACKET HOLDING THE SEAT BELT ASSEMBLY PULLED OUT OF THE WALL, CONSUMER FOUND THAT THE UNIT WAS ATTACHED WITH AN ALUMINUM ANCHOR AND ONLY THROUGH THE FIBERGLASS WALL OF THE VAN, THAT IS WHY THE TESTS WERE BEING COMPILED.  THE SEATS THAT WERE INSTALLED WERE WRONG.  THESE ARE FORD VANS USED TO TRANSPORT ELDERLY AND DISABLED PERSONS.  *SLC","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":566561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2002","dateComplaintFiled":"06/10/2002","vin":"1FDXE45S42H","components":"EQUIPMENT","summary":"CONSUMER STATES THAT IT TOOK NATIONAL BUS AND SALES THREE MONTHS AFTER THE FIRST DELIVERY TO GET THE WHEELCHAIR FLOOR TIE DOWNS TO PASS INSPECTION, REAR HEATER WAS IN THE WRONG PLACE FOR ONE OF THE VANS AND THE TIE DOWNS WERE OF THE WRONG TYPE, CONSUMER ALSO STATES THAT A NEW TRACK WAS INSTALLED, HOWEVER IT WAS NOT RECESSED.   *SLC","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":566561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2002","dateComplaintFiled":"06/10/2002","vin":"1FDXE45S42H","components":"EQUIPMENT","summary":"CONSUMER STATES THAT IT TOOK NATIONAL BUS AND SALES THREE MONTHS AFTER THE FIRST DELIVERY TO GET THE WHEELCHAIR FLOOR TIE DOWNS TO PASS INSPECTION, REAR HEATER WAS IN THE WRONG PLACE FOR ONE OF THE VANS AND THE TIE DOWNS WERE OF THE WRONG TYPE, CONSUMER ALSO STATES THAT A NEW TRACK WAS INSTALLED, HOWEVER IT WAS NOT RECESSED.  THESE ARE FORD VANS USED TO TRANSPORT ELDERLY AND DISABLED PERSONS.     *SLC","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":762153,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2002","dateComplaintFiled":"05/22/2002","vin":"1FMSU43F92E","components":"ENGINE AND ENGINE COOLING","summary":"TRUCK DIES WHEN YOU SLOW DOWN OR APPLY BRAKES.  THEN WILL NOT REMAIN RUNNING WHEN PUT INTO DRIVE, IT WILL DIE IMMEDIATELY WHEN TAKEN OUT OF PARK.  HAVE TO START CAR IN N GEAR, BRING ENGINE SPEED OVER 1500 RPM'S THEN POP IT INTO DRIVE FOR TRUCK TO REMAIN RUNNING. HAS NOW HAPPENED FOUR TIMES.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":760662,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2002","dateComplaintFiled":"04/13/2002","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"THIS LINE OF VEHICLES ALSO HAS 2 OTHER MAJOR COMPLAINTS FROM MANY OWNERS, 1ST IS A PROBLEM WITH THE FRONT BRAKES SQUEALING THIS WAS IDENTIFIED IN THE 2001 MODEL YEAR, A TSB WAS ISSUED AND THE 2002 MODEL HAS THE IDENTICAL PROBLEM.  THE SECOND ISSUE IS THE ENGINE RUNNING ROUGH AT IDLE.  AGAIN A TSB WAS ISSUED BUT THE PROBLEM WAS NOT CORRECTED IN THE 2002 MODEL YEAR.  THE MAIN PROBLEM THAT WAS REPORTED HERE WAS DUE TO THE BRAKE PEDAL SINKING TO THE FLOOR WHEN THE PEDAL WAS DEPRESSED.  ADDITIONALLY, BRAKE FLUID WAS FOUND LEAKING FROM THE TOP OF THE MASTER CYLINDER RESERVOIR. *AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":8005691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2002","dateComplaintFiled":"03/14/2002","vin":"1FMNU43S22E","components":"STRUCTURE","summary":"WHILE DRIVING 70 MPH CONSUMER ACTIVATED BOTH REAR WINDOWS, AS SOON AS THE WINDOWS WERE LOWERED, THE VEHICLE STARTED TO SHAKE VIOLENTLY, IT WAS DIFFICULT TO CONTROL VEHICLE, WHEN THE WINDOWS WERE CLOSED THE SHAKING STOPPED.*AK. CONSUMER CONTACTED THE MANUFACTURE AND WAS INFORMED THAT ALL THE EXCURSIONS ARE THAT WAY.*JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8004434,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2001","dateComplaintFiled":"02/25/2002","vin":"1FMNU41S22E","components":"STEERING","summary":"WHEN BRAKES ARE APPLIED AND VEHICLE HAS STOPPED, DRIVER IS UNABLE TO TURN  STEERING WHEEL, CONSUMER CONTACTED DEALER AND WAS INFORMED THAT IT WAS NORMAL.*AK. CONSUMER STATED IT IS VERY HARD TO TURN WHEEL, IT FEELS LIKE THE STEERING IS BINDING, WHEEL CAN NOT BE TURNED MORE THAN 1/4 TURN RIGHT OR LEFT WHEN BRAKE IS ON AND VEHICLE IS STOPPED. *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXCURSION","manufacturer":"Ford Motor Company"}]},{"odiNumber":748249,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2001","dateComplaintFiled":"07/10/2001","vin":"1FMZU73E42U","components":"POWER TRAIN","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]}]}