{"count":34,"message":"Results returned successfully","results":[{"odiNumber":11763243,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2026","dateComplaintFiled":"09/09/2026","vin":"1FMUK8DHXTG","components":"STRUCTURE","summary":"Sunroof spontaneously shattered while driving down the road.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11762692,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2026","dateComplaintFiled":"09/08/2026","vin":"1fmuk8dh3tg","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"On several occasions when trying to drive from a stopped position I press the gas and the car will move slowly but not shift into gear and then after turning off it struggles to restart. The check engine light is solid but goes away by the next day. This has happened after sitting idling in a parking lot most often but recently it happened 2 times as I was turning left onto a street where I luckily was able to slow roll to the side and not get hit. I brought it in once for service and they struggled to find the issue for hours and eventually said pins in the fuel injector were lose and replaced but it is continuing to randomly happen.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11762884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2026","dateComplaintFiled":"09/08/2026","vin":"1FMWK8GC7TG","components":"SEATS","summary":"Ford has issued a recall related to the driver seat recline memory feature.  It is recall 26V470.  The remedy (software-based) disables the driver seat recline memory feature altogether.  THIS IS UNACCEPTABLE.  Instead of correcting the issue with the recline memory feature, Ford has chosen to disable the feature completely.  I did not purchase a new vehicle, just to have the manufacturer disable a standard feature than does not function properly.  Ford must repair the standard feature and return the vehicle to it's normal operating function.  The solution must not diminish the features and usability of the vehicle that was purchased.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11762297,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/02/2026","dateComplaintFiled":"09/05/2026","vin":"1FMUK7DH6TG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"On XXX around 6:30pm: Car would not go into reverse.  Upon pressing the gas a 2nd time, a loud pop was heard from the back of the car.  The car was then able to drive forward, however, when pressing on the brakes, the rear end of the car would wobble, and the brakes were rubbing and making a loud noise.  I contacted Rich Ford, explained that my car is brand new (2 months), with less than 4,000 miles, and this should not happen.  I was told that \u201csomeone would call me the following morning around 7am\u201d.  I drove to work the next morning, XXX, avoiding the use of the brakes as much as possible. I called Rich Ford again, at around 07:45, and spoke to \u201cToby\u201d.  Explained to him what had happened, and asked that they pick up the vehicle to see what\u2019s wrong.  I was told that they couldn\u2019t look at it until Monday XXX.  I told Toby that I did not feel comfortable or safe driving my car anywhere, and asked that they pick up the car and provide a loaner.  Toby then told me I could drop the car off on Friday, XXXat 08:00.  Around 3:48pm, Wednesday, I called Rich Ford again and asked them to pick it up because I didn\u2019t feel safe to drive it.  They said \u201cNo, just drop it off on Friday\u201d.  At around 5:35pm, I got to my car, which was parked on the side street of [XXX].  I pressed the brakes, pressed the start engine button, and then went to step out of the car to talk to a co-worker. The car was in \u201cpark\u201d.  Once I stepped out with my left leg, the car began rolling forward, knocked me face down onto the road, and then ran over both of my legs. My coworker ran after the car and it stopped on the side of the road.  I was rushed to a Level 1 trauma center, UNMH, with severe injuries to both of my legs. I was unable to take my car to the dealership on Friday, XXX, because of my injuries.  Rich Ford had NOT REACHED OUT TO ASK WHY THE CAR WAS NOT TAKEN IN.  I plan on contacting my insurance company on XXX.I have very serious injuries as a result. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11762361,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2026","dateComplaintFiled":"09/05/2026","vin":"1FMWK8GC6TG","components":"VISIBILITY/WIPER","summary":"Seal around the panoramic sunroof is failing and has caused loud wind noises and lack of proper weather seal. Vehicle has 7000 miles and this has randomly started. Loud wind whistle noise occurs now 100% of the time when speed reaches 35mph and stays present at higher speeds.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11759587,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2026","dateComplaintFiled":"08/25/2026","vin":"1FMUK8KH4TG","components":"POWER TRAIN,ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"I had my car in drive in a parking spot. I was ready to go, put the car in drive, DID NOT MOVE but needed to put it in park fast to assist to a child in the back seat. I put it in park pretty fast. Took my seatbelt off and assisted child. It must have not engaged. Car rolled into my office metal mailbox. I 100% put it in park. I took my seatbelt off after so I seen it. It was fast with the gear shift though. Should this have been an issue? I feel like if it was any other car you with a manual gear shifter , not electrical, it\u2019s fine. I feel this was not my fault at all and was a malfunction of the car. The car did not automatically stop either. It hit the mailbox at like 3-4mph. I have never been in an accident of my fault in 10 years of driving. I\u2019ve never made a crazy mistake like that. It should\u2019ve never happened. I drive all types of cars/ and trucks. This is also a lease and I\u2019m SO PISSED. Especially because my kids were in the car. Luckily no one was hurt and no property damage. Just the car.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11759026,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2026","dateComplaintFiled":"08/24/2026","vin":"1FMUK7KH3TG","components":"SEATS","summary":"When using memory seat function and switching between driver profiles, the seat reclines too far back with no regard for the preset position. The height and forward adjustment is correct, but the recline function is not working correctly and it just keep reclining.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11759080,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2026","dateComplaintFiled":"08/24/2026","vin":"1FMUK8KH4TG","components":"SEATS","summary":"When entering the vehicle with a key fob that is programmed for a saved seat setting for the driver, the chair back begins to recline all the way. This could crush a passenger seated behind them.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11759096,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2026","dateComplaintFiled":"08/24/2026","vin":"1FMUK8HH8TG","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I am reporting a potential safety defect involving the upper steering column shroud and the driver-facing Driver Status Monitor Camera on my 2026 Ford Explorer equipped with BlueCruise.  The upper steering column shroud became extremely loose and will not remain securely attached. The driver-facing camera is mounted in this area. Ford states that BlueCruise uses the driver-facing camera to monitor the driver\u2019s eyes and head position during hands-free operation.  I personally observed the shroud and camera assembly loose while BlueCruise remained active. I cannot determine whether monitoring accuracy was affected, but I am concerned that a driver-monitoring camera used during hands-free Level 2 driving can physically move or become unsecured without BlueCruise immediately becoming unavailable. The loose assembly could also detach or distract the driver while the vehicle is moving.  Before the repair was completed, the original authorized Ford dealer advised me to temporarily tape the loose shroud assembly back together while waiting for parts. I am reporting that recommendation because the affected area contains the driver-monitoring camera used by BlueCruise.  The dealer later documented \u201cSWAP STEERING COLUMN SHROUD WITH STOCK UNIT\u201d and returned the vehicle to me as repaired. The same loose condition remained.  The next day, a second authorized Ford dealer inspected the vehicle and documented loose steering-column-shroud fitment, stated the upper and lower halves appeared mismatched in size or tolerance, and recommended replacement of both pieces.  The vehicle has now been returned to the original Ford dealer for another repair attempt. Ford Motor Company also has an open customer case.  I am asking NHTSA to evaluate whether this physical mounting or retention condition could affect the BlueCruise driver-monitoring function and whether similar conditions exist in other BlueCruise-equipped Explorers.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11757224,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2026","dateComplaintFiled":"08/16/2026","vin":"1FMUK8HH0TG","components":"UNKNOWN OR OTHER","summary":"We were driving our new 2026 Ford Explorer on the highway around 7:45 am on 8/15/26 when suddenly we heard what sounded like an explosion.  Fortunately, my husband did not wreck, roll the car or stop on the highway like I would have given the pure terror I felt.  He pulled over, and we looked around and confirmed the sunroof was completely shattered.  Fortunately, the shade was closed, or our daughter and dog would have been covered in glass.    No object impact, collision, extreme temperature, or weather event was observed before the sunroof shattered. Fortunately traffic was light, and we feel lucky to be unharmed/alive.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11756149,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2026","dateComplaintFiled":"08/11/2026","vin":"1FMWK8GC4TG","components":"UNKNOWN OR OTHER","summary":"Moonroof had a seal leak. Ford replaced entire moonroof assembly. 3 weeks later the moonroof spontaneously shattered while driving down 40 MPH road, no trees, no rocks, etc. Fortunately, the inner cloth canopy was closed or shattered glass would have fallen down and hit driver and passengers.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11755498,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2026","dateComplaintFiled":"08/07/2026","vin":"1FMWK8GCXTG","components":"SEATS","summary":"The driver's memory seat has a serious malfunction. Whenever I enter the vehicle or switch between memory presets, the driver's seat unexpectedly reclines completely backward. This also crushes anyone sitting in the rear driver's-side seat, making it essentially unusable until we can return the driver's seat to its upright position. Even more concerning, the seat can begin reclining while I am driving, creating an obvious safety hazard. I recently learned that Ford has issued a recall for this exact issue. However, my vehicle was somehow excluded from the recall despite exhibiting the very same defect. My local dealership acknowledged that my car does show the problem listed on the recall and attempted to repair it by replacing the seat back and seat motor. Unfortunately, the replacement parts Ford supplied had the exact same malfunction. The dealership now must order another set of parts and hope they function properly. What concerns me most is the safety aspect. I am continuing to drive a brand-new vehicle with a known defect that may cause the driver's seat to unexpectedly recline while the vehicle is in motion. That is not simply an inconvenience\u2014it is a legitimate safety concern for me, my family, and others on the road.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11754880,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/04/2026","dateComplaintFiled":"08/05/2026","vin":"1FMUK7KH7TG","components":"UNKNOWN OR OTHER","summary":"Put vehicle in drive to pull out of driveway started  moving when all of a sudden the explorer started rolling in reverse and the the D on the transmission knob blinked green  the E brake did not work I ended up in my garage door  and in the back of an ambulance for neck pain and whiplash.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11752943,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2026","dateComplaintFiled":"07/26/2026","vin":"1FMWK8GC2TG","components":"VISIBILITY/WIPER","summary":"While driving my 2026 Ford Explorer on the highway, the panoramic roof glass made an abnormally loud noise and completely shattered without any impact from an object or other vehicle. No other cars were nearby. The protective shade remained in place and no glass entered the cabin. This appears to be a spontaneous failure of the tempered glass. I have already located a nearly identical NHTSA complaint on another 2026 Ford Explorer (Campaign 11734759). The vehicle is currently undrivable in normal conditions and is being repaired through insurance. I am concerned this is a known defect with the panoramic roof glass on 2026 Explorers.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11752314,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2026","dateComplaintFiled":"07/23/2026","vin":"1FMUK8KHXTG","components":"SEAT BELTS","summary":"NHTSA Vehicle Safety Complaint Narrative  I am submitting this complaint to report a serious safety incident involving the rear seat belt of a Ford rental vehicle obtained from Budget Rent A Car.  My [XXX] grandson was properly restrained in a weight-appropriate booster seat and secured with the vehicle\u2019s rear lap and shoulder seat belt in accordance with child passenger safety recommendations. There had been no collision, sudden stop, or other event that would normally activate the seat belt locking mechanism.  While seated in the vehicle, the seat belt became tightly wrapped around my grandson\u2019s waist and locked in a manner that prevented it from being loosened or released. Multiple adults attempted to free him by following the normal procedures for releasing and loosening the seat belt, but all attempts were unsuccessful.  An off-duty Emergency Medical Technician (EMT) stopped to assist. After repeated unsuccessful attempts to release the seat belt, the EMT determined that the only safe way to free my grandson was to cut the seat belt. The child could not be removed from the vehicle until the seat belt was cut.  This incident caused significant concern because a properly functioning seat belt should not trap an occupant in a manner that prevents emergency release. My grandson had been properly restrained in a weight-appropriate booster seat and was using the seat belt as intended.  I respectfully request that NHTSA investigate whether this incident represents a defect in the seat belt restraint system and determine whether similar incidents have been reported involving this vehicle or seat belt design. If appropriate, I request that this information be shared with the manufacturer so that corrective action can be taken if a safety defect exists.  My goal in submitting this complaint is to help prevent another child or other vehicle occupant from becoming trapped in a seat belt and requiring emergency intervention for release. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11751585,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2026","dateComplaintFiled":"07/20/2026","vin":"1FMUK8DHXTG","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2026 Ford Explorer. While the contact's wife was driving 60 MPH, the instrument cluster independently turned off. The vehicle was taken to the dealer where it was diagnosed with a software malfunction. The contact was informed that the unknown software needed to be updated. The vehicle was repaired; however, the failure reoccurred. In addition, the contact stated that only the fuel gauge and the speed odometer operated as needed. The vehicle was taken back to the dealer where the vehicle was diagnosed with an unknown software malfunction. The contact was informed that the software needed to be updated. The vehicle was repaired. The contact was informed that the software update was completed, and the system was rebooted. The contact was not satisfied with the repair. The contact researched and inquired about the APIM board being replaced to prevent the failure from reoccurring. The contact was informed that the manufacturer did not approve of the repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11750000,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2026","dateComplaintFiled":"07/13/2026","vin":"1FMUK8DH2TG","components":"VISIBILITY,VISIBILITY/WIPER","summary":"The contact owns a 2026 Ford Explorer. The contact stated that while driving approximately 45 MPH in the rain, the front windshield wipers suddenly stopped operating. The front power windows failed to operate properly and failed to go up or down. There were no warning lights illuminated. The vehicle was taken to the local dealer; however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,600.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11749586,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2026","dateComplaintFiled":"07/10/2026","vin":"1fmuk7kh3tg","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Purchased brand new vehicle two months ago, only has 2000 miles on it. We took it on vacation 14hours from home. Made it to our destination and started getting \u201cvehicle communication errors\u201d on the screen. Jumped the vehicle, notifications went away. We scheduled an appointment with a local ford dealer who told us to bring it in. On the way to the dealership and while driving on the road, the vehicle screen listed the same \u201cvehicle communication error\u201d indicator and every single vehicle service light was on. We lost all electrical power. No blinkers, no miles per hour indicator, no lights etc, but we were able to continue driving to the service dealership. Drove an additional 15 miles with absolutely no electrical power and did not want to stop as we were afraid the car was not going to turn back on, on the side of the road per previous experience.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11748926,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2026","dateComplaintFiled":"07/07/2026","vin":"1FMUK7DH9TG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"This 2026 Ford Explorer has stopped, stalled, hesitated and jerks after fuel fill-ups. It stopped twice for myself in busy intersections. The dealer has had it for weeks and when driving the vehicle back to me, stalled and hesitated for Ford Service dept. twice. They told me I could not have my car back for safety reasons.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11745642,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2026","dateComplaintFiled":"06/22/2026","vin":"1FMUK8DH4TG","components":"SEATS","summary":"The contact owns a 2026 Ford Explorer. The contact stated that while attempting to make a left or right turn, the front passenger\u2019s side seat was moving from side to side. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The contact was informed that that bolts were all connected. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact he would receive a call back within 24 hours. The approximate failure mileage was 2,600.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11745208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/19/2026","vin":"1fmwk8gc5tg","components":"VISIBILITY/WIPER","summary":"I have a brand new 2026 Ford Explorer ST.  There is a permanent haze on or between the glass windshield that does not come off with any cleaning agent and appears to be between the layer. The service manager at the dealership acknowledges seeing the haze and the reduced clarity but clains Ford will not warranty since it is not on a recall.  It is dangerous when the sun glare causes it to \"glow\" impairing clear visibilty of the road.  It is also evident and impairs during rain.  The difference is very evident when looking through the windshield versus the side windows at the same object,","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11744633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2026","dateComplaintFiled":"06/16/2026","vin":"1FM5K8AB9TG","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Description  On your vehicle, it may be possible that one or more engine camshaft roller finger followers were not properly installed at the time of engine assembly.  Safety Risk  An improperly installed engine camshaft roller finger follower may result in engine failure, resulting in a no-start condition or a loss of motive power. A loss of motive power increases the risk of a crash. Your vehicle may also experience engine ticking or tapping noise, and or a low-volume oil leak due to this condition.  Remedy  A remedy is not yet available. Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available 4TH quarter of 2026.  Next Steps  Contact your dealer for more information to schedule the free service.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743994,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2026","dateComplaintFiled":"06/14/2026","vin":"1FMUK7DH9TG","components":"FUEL/PROPULSION SYSTEM","summary":"I purchased this new car from Bell Ford on XXX. Since I have owned it, it has been under Ford\u2019s care for almost 2 weeks at 2 different service departments. (I have owned for 90 days.) The car sputters and stops when putting on the gas from a start position. I ended up stalling in a busy intersection on [XXX] All the dash lights come on and then the engine light comes on. Says, take to dealer. They are replacing the fuel pump now and trying that. This car has less than 4900 miles on it. The car they have given me to use is not comparable.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11744048,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2025","dateComplaintFiled":"06/14/2026","vin":"1FMWK8GC5TG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"Description  On your vehicle, some of the bolts used to attach the vehicle trailer tow hitch may have below-specification torque.  Safety Risk  This condition may affect vehicle handling characteristics or lead to loss of attachment of the trailer hitch while towing, increasing the risk of a crash.  Remedy  Parts are now available to repair your vehicle. Ford Motor Company Lincoln has authorized your dealer retailer to inspect and secure or replace the trailer tow hitch bolts as required free of charge.  Next Steps  Contact your dealer for more information to schedule the free service.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11740470,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2026","dateComplaintFiled":"05/27/2026","vin":"1FMWK8GC2TG","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Purchased new 26 Ford Explorer on [XXX] from Franklin Ford in TN. During test drive noted the BlueCruise hands free was canceling but was advised by dealer that it might need to download an update or sync my profile. Next day I confirmed the BlueCruise and adaptive cruise was not working. The hands free BlueCruise and adaptive system will cancel randomly with no warning even while in turn. This almost caused me to slam into the vehicle next to me several times but was able to catch the wheel just in time. This is an extreme danger and hazard. The issue seems to revolve around the lane centering feature but Ford has not confirmed this for me.   I dropped the vehicle off with Ford of Franklin on 3/24 who kept the vehicle for 4 days. At the end I was advised Ford engendering was working to push out an update to correct this issue. As of today (5/27), I have confirmed with Ford of Franklin that there is currently no fix for this. I have had to disable Ford BlueCruise and have as of today requested a buyback from Ford.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11738409,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2026","dateComplaintFiled":"05/17/2026","vin":"1FMWK8GC3TG","components":"UNKNOWN OR OTHER","summary":"Hello, I am contacting Ford regarding a serious concern with my newly purchased 2026 Ford Explorer ST. Within days of purchase, we discovered water leaking from the moonroof area into the interior of the vehicle, including water coming through the seatbelt pillar area , wetting the roof as well, during rain and vehicle washes. In addition to the leak, there is noticeable wind and air noise coming from the moonroof area even when the roof is fully closed, (we notified them the day we got the vehicle about this) which raises concerns that the seal is not properly seating or sealing against the vehicle. After noticing these issues, we inspected several similar vehicles on the dealership lot and observed that multiple vehicles appeared to have uneven or improperly fitted moonroof seals as well. This has increased our concern that this may be a manufacturing or assembly defect rather than normal wear or an isolated issue. Because this vehicle is brand new and the issue was reported almost immediately after purchase, we are requesting that Ford review this matter seriously and assist in ensuring the vehicle is properly repaired or otherwise resolved. We are concerned about long-term damage to the interior, electronics, airbags, mold or mildew risks, and the overall value and reliability of the vehicle. We have documented the leak and seal concerns with photos/videos and are currently working with the dealership for inspection. Thank you for your time and assistance.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11737580,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2026","dateComplaintFiled":"05/13/2026","vin":"1FMWK8GC5TG","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"At approximately 1,700 miles, my brand-new 2026 Ford Explorer ST (3.0L EcoBoost) suffered a sudden, catastrophic engine failure while driving, causing an immediate and dangerous loss of motive power. Prior to the failure, the engine experienced severe misfires. Following manufacturer Technical Service Bulletin (TSB) guidance regarding EcoBoost engine misfires, a step-colder spark plug heat range (NGK LTR7IX-11) was utilized to remedy pre-ignition. Ford Motor Company has denied warranty coverage for this catastrophic powertrain failure, falsely claiming the TSB-compliant heat-range plugs caused the destruction. The sudden loss of engine power poses an immediate safety hazard on public roads. I request an investigation into 2025-2026 Ford 3.0L EcoBoost spark plug issues, pre-ignition failures, and unfair warranty denials leaving dangerous vehicles unresolved.\"","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11737723,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2026","dateComplaintFiled":"05/13/2026","vin":"1FMWK8JC4TG","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"During driving all safety systems shutdown and give warning of fault    Has happened multiple times at different speeds.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11734759,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/30/2026","vin":"1FMUK8KH8TG","components":"VISIBILITY","summary":"The contact owns a 2026 Ford Explorer. The contact stated that while driving at an undisclosed speed, the sunroof glass panel made an abnormally loud sound and shattered without impact. The vehicle was taken to a dealer, but the cause of the failure was not yet determined. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11733462,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2026","dateComplaintFiled":"04/23/2026","vin":"1FMUK8KHXTG","components":"ENGINE","summary":"While driving my new Ford explorer, with 638 miles on it, on the highway I heard a loud pop, and lost power steering. I was barely able to pull the vehicle over to the shoulder to get off the highway. If I would have been on an interstate or a busier highway it could have been very dangerous. I believe that this has put me in danger having to maneuver the vehicle to the side of the highway and sit there while waiting for a tow truck. The Vehicle was towed to the dealership where we bought it. the service manager told us that the engine had blown, it was a catastrophic failure. There were holes in the oil pan as well as through the top part of the engine from it exploding. I believe that we are lucky that the engine wasn't hot enough to start a fire, as we were only a few miles from the start of our drive. there were no warning lamps or messages prior to the engine exploding. The vehicle is currently at our dealership in Monroe Wisconsin, Alphorn Ford is the dealership.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11732286,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2026","dateComplaintFiled":"04/19/2026","vin":"1FMUK8HH2TG","components":"VEHICLE SPEED CONTROL","summary":"While operating the vehicle with the cruise control enabled and engaged, the vehicle resets the \u201cset\u201d speed 5 to 15 MPH higher than initially set with no driver input or adjustment and begins accelerating. My spouse related this has happened several times to her at various speed settings. Today, I was on the highway with it set at 60 MPH, the vehicle began accelerating and I noticed the set speed had changed to 75 MPH. I disengaged the cruise control and turned it off. We plan to notify Ford and take it to the dealership for evaluation.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11730312,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2026","dateComplaintFiled":"04/10/2026","vin":"1FMUK8KH8TG","components":"UNKNOWN OR OTHER","summary":"While driving, Sirius XM pushes advertisements to my infotainment display. These notifications are distracting to driving and they WILL cause an accident. This practice should be banned outright and a monetary fine placed on Sirius XM for impairing driving. Completely unacceptable placement of advertisements and it is going to get someone seriously injured or worse.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11730076,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2026","dateComplaintFiled":"04/08/2026","vin":null,"components":"UNKNOWN OR OTHER","summary":"I was driving home from work on the interstate.  It was not overly crowded and not many vehicles around me. I was going the speed limit. All the sudden I heard a loud pop and a very loud sound. I wasn\u2019t sure exactly what happened.  I thought maybe I blew a tire so I pulled over to the side of the road.  I then figured out that my sunroof had shattered/exploded in my brand new 2026 ford explorer. I just purchased it new on 1/30/26 and it has approx 3k mileage.  Luckily I had the shade on my sunroof closed otherwise glass would have been everywhere in my   car and all of me while I was driving.  I was now on the side of the interstate cleaning glass off the top of my car into a bag so I could continuing driving home and it wouldn\u2019t blow off onto the highway into traffic.  Needless to say it took a long time. I have no idea what could have caused this to happen other than a manufacture defect in the glass.  It is very scary for that to happen while traveling at a higher speed on an interstate.  In addition if the sunshade would have been open. I have not spoken to the dealership or insurance company yet,  but will call them tomorrow.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728173,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2026","dateComplaintFiled":"03/31/2026","vin":"1FMUK8DH7TG","components":"ELECTRICAL SYSTEM","summary":"Bought the vehicle brand new on March 13, 2026, and the battery light came on in less than 200 miles driven. The vehicle is currently in Ford's possession.","products":[{"type":"Vehicle","productYear":"2026","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}