{"count":255,"message":"Results returned successfully","results":[{"odiNumber":11752304,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2026","dateComplaintFiled":"07/23/2026","vin":"1FT8W2BT4LE","components":"POWER TRAIN","summary":"10r140 paired with 6.7 powerstroke in a 2020 f250 build date 11/19 at the Kentucky plant. My truck specs and build date and location is in the timeframe of the planetary gear recall, ford has also issued tsb\u2019s about the cdf bushing that should have been a recall because it is a design flaw on every 2020-2022 model truck. It\u2019s not fair that we should have to pay for a tsb bc we don\u2019t have warranty left. My truck has 84,000 miles but is out of the 5 years warranty period.    Symptoms I am having with my transmission are:  Harsh engaging to drive and reverse  Flair shifts bad sometimes almost like it goes into neutral between changing gears  Has shifted from 4th to 1st instead of 4th to 5th or 6th, then it started shifting normal right after. Had my factory 3250rpm limiter not been moved to 4500rpm the truck would have locked the rear wheels up and possible caused driveline damage or other damaged. Also had a car been behind me when this happened I would have been in a wreck because it slammed to a low speed and the car would have rear ended me.   Slips in 4th and 7th gear the most but sometimes in other gears   Bumps when it shifts a lot of the gears  Sometimes shudders and shakes and will almost make like a pop noise  Will clunk on downshift from 5-3  Sometimes clunks when upshifting 3-5  I have had the truck looked at by an independent diesel mechanic I use and he said there is a problem somewhere in the transmission, it\u2019s either planetary gear or cdf bushing has moved or the drum itself has cracked.   The component itself has not been inspected because the only was to inspect this is to tear the transmission down. The pan has been dropped and had a lot of metal material on the magnet.   No codes on the dash but my mechanic said I had dtcs stored for the transmission.   I have created a case claim with Ford trying to see if they will extend the recall for the known issue but I have had zero luck with them.   I have videos of the issues but can\u2019t upload them on here.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11749392,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2026","dateComplaintFiled":"07/09/2026","vin":"1FT7W2BTXLE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact received notification for NHTSA Campaign Number: 22V256000 (Power Train); however, the recall repair could not be completed. The vehicle was taken to a dealer where it was diagnosed that a thrust washer was missing from the output planetary assembly and had disintegrated, contaminating the transmission case, transfer case, torque converter, cooling lines, and radiator. The missing washer caused the planetary gear to shift and damage the transmission case. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 80,256.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743890,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2025","dateComplaintFiled":"06/13/2026","vin":"1FT7W2BT1LE","components":"AIR BAGS,SEAT BELTS,SEATS","summary":"Left rear seat belt buckle or system failed causing a fault in the Airbag/Restraint system.  The fault initially happened in June of 2025 with about 50k miles on the vehicle.  I took it to a dealer who told me the buckle was not available and the whole system needed to be replaced for over $1500.  Vehicle seldom has anyone in the back seat but that is where my children sit.  Looking at posts on the internet, this seems to be a common enough problem that this should be taken care of under recall or customer service warranty.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743767,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2025","dateComplaintFiled":"06/12/2026","vin":"1FT8W2BT8LE","components":"FUEL SYSTEM, DIESEL,POWER TRAIN","summary":"The contact owns a 2020 Ford F-250.  The contact received notification of NHTSA Campaign Number 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle had become inoperable due to a transmission failure.  The contact associated the transmission failure with the recall; however, the dealer advised that the transmission repair would be at the owner's expense.  The approximate failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11741499,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2025","dateComplaintFiled":"06/02/2026","vin":"1FT7W2BT4LE","components":"STEERING","summary":"The contact owns a 2020 FORD F-250. The contact received notification of NHTSA Campaign Number: (25V626000 (STEERING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11737777,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2026","dateComplaintFiled":"05/14/2026","vin":"1FT8W2BT7LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a  2020 Ford F-250. The contact stated that he  received NHTSA Campaign Number: 24V957000 (Fuel System, Diesel).  The local dealer  was contact who confirmed there were metal shaving in the fuel injectors. The vehilce was not repaired. The manufacture was not contacted. The failure mileage was approximately  30,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11734594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2026","dateComplaintFiled":"04/29/2026","vin":"1FT7W2BT1LE","components":"UNKNOWN OR OTHER","summary":"Vehicle: 2020 Ford F\u2011250 Super Duty VIN: [XXX]  Issue:  Front / CHMSL camera intermittent or inoperative Ford CSP 20B39 applies CSP cannot be completed due to Gateway Module failure Ford has not responded despite multiple written requests  I have personally sent emails to them on: Sent April 6 Sent April 9 Sent April 16 4/29 - Called and asked for coordination.  Received no acknowledgment  RE: Request for Coordination With Dealer to Complete Recall 20B39  [XXX]   [XXX] > Thu, Apr 16, 11:59\u202fAM (13 days ago) to crcfmc, [XXX] , [XXX] , [XXX]   Dear Ford Customer Relationship Center,  I'm writing to follow up again on my previous emails of April 6 and April 9 regarding my 2020 Ford F-250 Super Duty (VIN: [XXX] ). I have not received any response or confirmation of receipt.  I want to correct my earlier characterization \u2014 after further research, I understand that 20B39 is a Customer Satisfaction Program, not a safety recall. That said, the core issue and my position remain the same, and I want to lay out where things stand clearly.  The situation:  - My vehicle is covered under CSP 20B39 (Front View and CHMSL Camera \u2014 PCB conductivity issue causing intermittent camera operation) - The program is in effect through November 30, 2030 or 150,000 miles, and the repair is to be performed at no charge to the vehicle owner - My servicing dealer, Santa Margarita Ford, attempted to complete the CSP work but could not because the vehicle's Gateway Module is not communicating properly - The dealer has advised that the Gateway Module must be replaced before the camera work under XXX can be completed  My position:  Ford issued CSP XXX and committed to completing this repair at no charge. If the Gateway Module must be functional in order for Ford's own program to be executed, then resolving the Gateway Module issue is Ford's prerequisite to meet \u2014 not an out-of-pocket cost to push to the customer. I'm not asking for anything beyond   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11734145,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"04/27/2026","vin":"1FT8W2BT6LE","components":"STEERING,SUSPENSION","summary":"While driving at speeds above 30mph truck will have the death wobble. We will lose complete control in direction of steering. Have to try to stop and then turn the wheel right and left before the truck will regain normal travel. Is a huge safety issue and has almost caused us to wreck. Has happened multiple times and we have been unable to determine what has caused the issue. We have had the steering column recall fixed and have even changed the tie rod ends with no change.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728224,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2026","dateComplaintFiled":"03/31/2026","vin":"1FT8W2BTXLE","components":"SERVICE BRAKES","summary":"This vehicle was delivered yesterday to my son through Autonation Sanford [XXX] . The CARFAX report stated a pre delivery inspection was done prior. On the way home he experienced loud screeching from the front wheels. Turns out $1650 later he needed new brakes and rotors. That is negligence, and fraud, especially with a commercial vehicle intended on towing a fishing boat. This was underhanded and a disgusting pattern of behavior. In addition, the open fixable recall was NOT completed as we just found out from searching the VIN on your website. The managers name is [XXX] , I have reached out to him to rectify this situation, and no call back. Truly grotesque, taking advantage of a [XXX]  kid.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728380,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2026","dateComplaintFiled":"03/31/2026","vin":"1FT7W2BT3LE","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Vehicle experienced loss of power while in travel down a mountain. After inspection by a mechanic, CP4 pump had a catastrophic failure sending metal shards throughout the fuel system. This was less than a month after Fords SAFETY RECALL 24S78 that failed to remedy the problem, but before recall Number26V158 was issued.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11727893,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2026","dateComplaintFiled":"03/30/2026","vin":"1FT7W2BN2LE","components":"UNKNOWN OR OTHER","summary":"Component:  Air Conditioning / Heater  Subject:  Recurrent HVAC System Failure - Passenger-Side Temperature Control Malfunction  I am reporting a recurring failutre of the vehicle's HVAC system affecting the passenger-side temperature control.  Specifically the passenger-side air vents intermittently and repeatedly blowing hot air while the driver-side continue to operate normally with cooled air.  This condition results in inconsistent cabin temperature control andrenders the air conditioning system ineffective for occupants on the passenger side.  Timeline of Failures and Repairs:  July 2023:  Initial occurrence of passenger side hot air condition.  Vehicle was taken to authorized Ford dealership (McRee Ford).  Repairs were performed; however the specific root cause either identified or not permanently corrected as another recurrence happened  August 2025:  Took it back to McRee Ford due to an identical issue reoccurred where the passenger side was blowing hot air.  They attempted to repair with the same technician and was again only a temporary resolution as the issue again occurred  March 2026:  Passenger side blowing hot air for the third time.  Took it to a different authorized Ford dealership (Cook Ford) where again, it was identified as a blend door actuator issue.  Safety Concern:  While the issue may appear to be a comfort concern, it presents a potential safety risk in high temperature environments such as Texas.  (Heat related stress or illness for passengers)  Multiple authorized dealership seem to be unable to resolve the issue.  Currently vehicle is with Cook Ford and was advised that additional funding would be needed for a permanent fix.  I've already been financially burdened with taking the vehicle twice to McRee Ford and now a third time to Cook Ford for the same issue, and being told upfront that the failure may again happen.  I request an investigation into this matter and HVAC issue.  Thank you.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11727660,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"03/28/2026","vin":"1FT7W2BT1LE","components":"FUEL/PROPULSION SYSTEM","summary":"02/04/2026 69k miles. I brought my vehicle in because I got a check engine light on the dash and had loss of power. Was informed that my fuel pump had failed and sent metal shards through the whole fuel system. The damage was covered by the recall, which also included reprogramming of the tcm and pcm. Was then told that the reflash of those systems was a failure, and that the Ford Motor Company was working on a remedy. My dealership has since completed a full fuel system replacement, and there still isn't a fix for the programming issue. This is a revenue generating vehicle, and the only one, for my small business. I lost many clients due to inability to perform the work I was contracted to do. My dealership did offer me a loaner vehicle, but it's not one that can perform the work that my truck was able to do, and was told not to use the vehicle for any commercial work or towing, as thats not allowed. Ive reached out to customer relations to get updates, and have had no help from them, save for telling me they're working on it, and will hope to have a remedy soon.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11727106,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2026","dateComplaintFiled":"03/25/2026","vin":"1FT7W2BT8LE","components":"ELECTRICAL SYSTEM","summary":"I was driving the truck and suddenly smoke came out from behind the radio.  I stopped and checked and saw that the truck was on fire. I immediately tried to turn it off with the few water bottles that I had with me.  I had no luck and the entire truck burned up.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11723014,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2025","dateComplaintFiled":"03/09/2026","vin":"1FT7W2BN5LE","components":"STEERING","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V626000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were on backorder. The contact was advised not to drive the vehicle. The manufacturer was made aware of the issue and confirmed that parts were on backorder. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11722208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2026","dateComplaintFiled":"03/05/2026","vin":"1FT7W2BT3LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while attempting to schedule an appointment, the contact was informed that the recall repair had been placed on hold. The contact stated that recently, while driving approximately 60 MPH, the vehicle started to lose motive power. The contact stated that the vehicle stalled and was towed to the same local dealer. There was no warning light illuminated. The vehicle was diagnosed, and it was determined that the high-pressure fuel pump had failed, and the pump and the diesel fuel system needed to be replaced. The contact was provided and estimate for the repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 164,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11721446,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2024","dateComplaintFiled":"03/02/2026","vin":"1FT8W2BT3LE","components":"FUEL SYSTEM, DIESEL,BACK OVER PREVENTION","summary":"The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V686000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated and lost power. The vehicle was coasted to the side of the road, turned off, restarted, and the vehicle regained power and drove as intended. The message \"Power Reduced\u201d was displayed. The failure occurred approximately every 5 miles driven. The vehicle was taken to the dealer and was diagnosed with low fuel pressure, and it was determined that the fuel pump had failed and needed to be replaced. The vehicle had not been repaired because parts were not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 95,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11720861,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2020","dateComplaintFiled":"02/27/2026","vin":"1FT8W2BT9LE","components":"STEERING,SUSPENSION,ELECTRICAL SYSTEM","summary":"Good Morning, Ms. Edds  My name is [XXX]  . I spoke to you a few years back in regards, to a vehicle I had. Well, today I am writing about another situation . I have a 2020 Ford F250 vin [XXX] . Since purchasing this vehicle, I have had recall after recall on it and getting nowhere with Ford Motor Company Customer Service Division.  I have a local dealership that I have taken it to Spalding Ford who does not take the time to look at the vehicle when I tell them there is an issue and what it is doing all they do is make 1 excuse after another and then about a week or so goes by and I get a recall letter about the issue I just complained about. The last time it was at this dealership they cracked my windshield and said they get back with me about getting it fixed so far nothing and I have called a number of times and now being told they had no idea about it. It has been several months but guess that is going to have to fall on me because no one wants to take accountability of their own actions. I have 3 outstanding recalls in which I complained about before the recall came into effect. I contacted a dealership located in the next county over who willingly sent a tech to my house for a recall when the tech got here he was unable to fix the recall do to the Ford Motor Company Customer Service Division running errors in their system and was unable to do the update. I have also complained about having steering issues and was told no there is nothing wrong but then all of a sudden, I received a recall letter. I am an average John Doe trying to take care of my [XXX] grandson and my [XXX} husband this is supposed to be my dependable vehicle for us I cannot just go out and trade it in and lose all the money I have placed into it already I don't have the funds or means to do that. I called and talked with the recall department and the gentleman i spoke with was really concerned and tansfered me to someone who didnt want to fix it  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11718728,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2026","dateComplaintFiled":"02/18/2026","vin":"1ft7w2b65le","components":"FUEL/PROPULSION SYSTEM","summary":"The fuel tank is leaking fuel from the top where hose connects, it is cracked where the hose barb is connected to the tank","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11718023,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2026","dateComplaintFiled":"02/14/2026","vin":"1FT7W2BT2LE","components":"UNKNOWN OR OTHER","summary":"I was driving down the FM 112 in Lexington TX. The rear glass exploded. The center glass  was not damaged just the glass on both sides","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11717257,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2026","dateComplaintFiled":"02/11/2026","vin":"1FT7W2BT1LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the check engine and loss of power warning lights were illuminated. In addition, the vehicle sputtered. The vehicle was driven to the shoulder of the road. The vehicle was then towed to an independent mechanic, where it was diagnosed with fuel systems failure. The contact was informed that the fuel system needed to be replaced. In addition, the contact was informed that a complete fuel system and maintenance needed to be performed to fix the vehicle. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part was not yet available. The dealer was made aware of the failure. The contact was informed that the recall was not associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,050.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11717279,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"02/11/2026","vin":"1FT7W2BTXLE","components":"FUEL/PROPULSION SYSTEM","summary":"NHTSA Complaint Text (Copy/Paste) Vehicle: 2020 Ford F-250 Super Duty 6.7L Power Stroke Recall: 24S78 \u2013 Powertrain Control Module (PCM) Software Update Complaint: Ford has issued Recall 24S78 for the high-pressure fuel pump defect on my 2020 F-250, but the company has not provided an actual remedy. The recall shows as open on my VIN, and Ford\u2019s documentation says a PCM software update is the fix, but Ford released the software and then pulled it back within a week. My dealership confirmed Ford removed the remedy from their system, so they cannot perform the recall at all. This leaves my truck exposed to a known safety defect with no available repair. The high-pressure fuel pump failure this recall addresses can cause sudden loss of power, engine stall, or complete shutdown while driving. Until a working remedy is released, I\u2019m driving a truck that Ford has admitted has a serious safety defect, but they have not provided any fix or timeline. I am requesting NHTSA investigate why the remedy was withdrawn, why no replacement remedy has been provided, and why Ford is leaving owners with a known safety risk for an extended period. This is an expensive vehicle, and the defect can cause catastrophic engine damage and create a hazardous situation on the road. Owners deserve an effective recall remedy that is actually available. Not exactly sure when the recall was first brought to light but I do know it has been months now.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11717342,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2026","dateComplaintFiled":"02/11/2026","vin":"1ft7w2bt9le","components":"FUEL/PROPULSION SYSTEM","summary":"My cp4 fuel pump failed on my 2020 ford f250 and died while towing my 7000lb trailer for my business and had to get towed to shop to find out the entire fuel system needs replaced and ford dealer has it and says because recall 24s78 for my vehicle is on pause that there is nothing they can do about it and I\u2019m stuck without my truck which I need for my business and believe ford is responsible to replace the fuel system with no charge to me when the cp4 pump is such a common failure in my trucks!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716649,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2025","dateComplaintFiled":"02/09/2026","vin":"1FT8W2BT6LE","components":"STEERING,ENGINE,FUEL/PROPULSION SYSTEM","summary":"While driving cross country, my dash warning light came on and said \" In 50 miles your vehicle will lose power and you won't be able to drive more than 5 mph. DEF problem\". I spent $70,000 on this vehicle used with 50K miles on it. Recall from 2024, this is unacceptable. Now another recall for steering. The steering column disengagement. I am afraid to drive it. The dealer keeps telling me no fix yet. FORD has no email to complain. I am not sure what can be done. This is my first FORD, never again.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2025","dateComplaintFiled":"02/04/2026","vin":"1ft8w2btxle","components":"POWER TRAIN","summary":"Transmission had multiple internal failures with c,d,f clutch and intermediate clutch transmission pumping failing. Truck has 85,167 miles","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715244,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"02/03/2026","vin":"1FTBF2BT8LE","components":"FUEL/PROPULSION SYSTEM","summary":"Bosch high pressure fuel pump failure at 76K miles.  Resulted in being stranded out of state.  Dealer could not repair the fuel pump after having the vehicle for over 1 month.  Dealer stated fuel pump under warranty.  Dealer claimed contaminated fuel was the cause but could not prove it.  Warranty denied.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714410,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"01/30/2026","vin":"1FT8W2BT9LE","components":"STEERING,BACK OVER PREVENTION","summary":"The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Number: 25V626000 (Steering) and 25V686000 (Back Over Prevention). The local dealer was contacted and determined that parts were not yet available for the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714005,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"01/28/2026","vin":"1FT7W2BT2LE","components":"POWER TRAIN","summary":"2020 Ford F250 with 85,000 miles. We purchased new and all maintenance has been done on time and by Ford Service. Transmission began jerking when going from park to drive (or reverse). Noticeable  lunging of the vehicle when putting into gear. This began in December 2025. This is a safety concern if anyone is in front of or behind the vehicle when this happens. The truck jumps. Now the transmission is not shifting gears smoothly when the truck is in motion. This is a known problem with trucks manufactured during this time period with 10R80 transmissions. Ford has been less than helpful in helping me come to a resolution. They tell me there was a TSB sent out. They attempted to reprogram software (at a cost of $424 to me). I will upload the invoice from Ford. This only made the problem worse. They quoted me a \"special price\" of $8,500 to replace the transmission, however their service department is SIX WEEKS out. For this reason we have chosen to have the transmission replaced at a local transmission shop. Their price is $9,932.41. I have attached that invoice. Ford needs to take accountability for this safety problem and attempt to make these vehicles safe. They should absorb at least some of the cost to fix this design problem. We paid full price to purchase a new, safe vehicle. That is not what we received. Rather than a \"Technical Service Bulletin\", Ford should be forced to do a recall and make this right for customers who paid top dollar for these vehicles.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11713646,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2026","dateComplaintFiled":"01/27/2026","vin":"1FT7W2BTXLE","components":"FIRERELATED","summary":"The contact owned a\u00a02020 Ford F-250. The contact stated that while driving at 75 MPH, he smelled a burning odor, but assumed it was coming from outside. Two minutes later, smoke filled the cabin. No warning light was illuminated. The contact heard flames coming from the dashboard. The contact pulled over and safely exited the vehicle. The contact saw that the engine compartment had caught on fire before the vehicle was completely engulfed in flames. A police officer was driving behind the vehicle and witnessed the fire. A police report was filed. Firefighters arrived and extinguished the fire. The contact was unsure whether a fire department report had been filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately\u00a098,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11709331,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"01/07/2026","vin":"1FT7W2BT0LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving, there was a ticking sound coming from the engine compartment. The cause of the failure was not yet determined. The failure mileage was 76,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11708820,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2025","dateComplaintFiled":"01/05/2026","vin":"1FT7W2BT9LE","components":"STEERING,FUEL SYSTEM, DIESEL,BACK OVER PREVENTION","summary":"The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced PCM failure. The vehicle was not repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11706463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/22/2025","vin":"1FT7W2BT4LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact stated that while driving 75 MPH, the vehicle made an abnormal knocking sound, and there was excessive smoke coming from the exhaust pipes, before the vehicle shut off. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where the entire fuel system was replaced due to metal shavings contamination from the high-pressure fuel pump(HPFP). The vehicle was repaired at the owner\u2019s expense. The contact later received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel), which the contact related to the failure. The manufacturer was contacted for reimbursement; however, the manufacturer informed the contact that reimbursement could only be provided once the recall remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11706235,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2025","dateComplaintFiled":"12/20/2025","vin":"1FT7W2BT5LE","components":"STEERING,POWER TRAIN","summary":"Sometime sudden decrease of power , f250 truck rpm goes high while parking with engine on and now pitman arm broke off causing no control of steering . Having it push safely off the road , contact dealership but no parts to fix and timely how long it takes to get part to fix problem.  2020 ford f250 start but very unsafe to operate with no control of the steering","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705754,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2025","dateComplaintFiled":"12/18/2025","vin":"1ft7w2bt5le","components":"STEERING,POWER TRAIN","summary":"Driving while pitman arm broke in half lost total control","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11703630,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"12/08/2025","vin":"1ft7x2b68le","components":"STRUCTURE","summary":"door lock actuator on passenger side door has stopped working. cannot unlock or lock the passenger side door from drivers side or outside of passenger side.  from inside, driver must reach across vehicle by undoing seat belt, usually with car running, sometimes with transmission in drive,  to manually unlock passsenger door for passenger.  This has been a common complaint on Ford Forums.  It is evidently affecting many trucks.  Please put out a recall on this problem.  Thanks","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11703632,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2020","dateComplaintFiled":"12/08/2025","vin":"1ft7x2b68le","components":"VEHICLE SPEED CONTROL","summary":"when passing another vehicle in a passing zone, with gas pedal fully depressed,  there is a 2 or 3 second lag time after releasing the gas pedal before the truck actually stops accelerating.  this has happened since I bought the truck brand new from the dealership. first few times it happened it scared the hell out of me.  I had to apply the brakes hard in order for it to slow down.  I brought it back to the dealer to have it looked at (while having the windsheild wiper recall repaired).  the ford mechanic stated that that was just the way it is.  he also said others have had this problem as well but there was no factory directive to fix it.  The problem still occurs to this day but since i am used to it and expect it It is not as terrifying.  but still,  this is a obvious safety problem.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11703198,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"12/05/2025","vin":"1FT7W2BT1LE","components":"FUEL SYSTEM, DIESEL,BACK OVER PREVENTION","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that soon after starting the vehicle, the vehicle shut off without warning. The contact made several attempts to restart the vehicle, but the vehicle failed to start. Due to the failure, the vehicle was towed to the dealer where a diagnostic test was performed. The diagnostic test determined that the high-pressure fuel pump had failed and destroyed the entire fuel system. In addition, the contact received notification of NHTSA Campaign Number: 25V686000 (Back Over Prevention); however, the part for the recall repair was unavailable. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered under warranty. The contact inquired about the recalls on the vehicle but the manufacturer offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 144,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701426,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2025","dateComplaintFiled":"11/25/2025","vin":"1FT8W2BT2LE","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"Rear camera displays a black distorted image for roughly 5 seconds, then a completely black screen meanwhile instructing to contact dealer.  Dealer says that even though Ford announced a 15 year extended warranty, it is not attached to any VINs. Therefore they will not honor their statement from the Chief Operating Officer on October 22, 2025 on the Ford website. Dealer at Metro Ford advised me there was no way possible to escalate case, or send an email for guidance on the issue. Refused.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700558,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2025","dateComplaintFiled":"11/20/2025","vin":"1FT7W2BT9LE","components":"FUEL/PROPULSION SYSTEM","summary":"I am filing a complaint regarding a safety defect on my 2020 Ford F-250 (VIN: [XXX] ), which is included in NHTSA Recall 24V-957 (Ford Recall 24S78).  I received Ford\u2019s recall notice prior to the failure of the high-pressure fuel pump. When I contacted Ford at that time, I was informed that the recall remedy was not yet available.  In March 2025, the high-pressure fuel pump failed suddenly while I was transporting livestock in a towed trailer with my three children in the truck. The vehicle experienced an abrupt loss of power in traffic and became unable to move. We had to remain stopped until a tow truck arrived, creating a significant safety hazard for my family and other drivers.  The Ford dealer documented the failure as \u201chigh pressure pump froze up and cracked high pressure pump,\u201d which caused metal contamination throughout the fuel system and required complete replacement of the pump, injectors, rails, lines, and a fuel tank flush. The total repair cost was $16,574.44, which I paid out of pocket.  Ford has stated they cannot process reimbursement until the recall remedy becomes available, despite federal regulations allowing reimbursement for repairs completed after notification of a safety defect.  I am requesting NHTSA\u2019s assistance in ensuring Ford complies with the recall reimbursement requirements and continues to monitor this defect due to the sudden and dangerous nature of these failures.  Thank you for your attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11699233,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2025","dateComplaintFiled":"11/13/2025","vin":"1FT7W2BT9LE","components":"STEERING,FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and  25V626000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While the contact\u2019s husband was driving approximately 45-50MPH, the vehicle suddenly lost motive power and power steering functionality. The driver coasted to the side of the road, and the vehicle became inoperable. The vehicle was towed to the dealer, who determined that the high-pressure fuel pump (CP4 pump) had failed and there were metal fragments inside the fuel line. The CP4 pump was replaced. The dealer confirmed that the recall repairs were not completed. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11698586,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"11/10/2025","vin":"1FT8W2BT2LE","components":"POWER TRAIN","summary":"The transmission would hang up in 7th gear when stopping at red light, caution light or stop signs without warning. It would roll like normal when letting of brakes however when out in the middle of traffic stop signs or caution lights the truck would not move and would not shift as it was hung in 7th gear. The only way to get the truck back in 1st gear was to place the truck in park and turn the ignition off then restart the vehicle. This has happened 3 different times post bringing the truck to silsbee ford for a ecm and tcm reprogram.  Originally called dealer back to reports extreme rough shifting and was told they did not mess with anything in the transmission and it was not due to anything they did, never received a call back from manager. No warning lights messages  ever appeared to show the transmission had failed to down shift into first gear at the stop lights. All three of these events happened while my 7 year old child was in the truck and two of the times it was a near miss and narrowly avoided accidents.   Prior to this since around 50,000 miles truck would shift rough with rough engagement into 3,4th,5th,6th, gears with frequent flare shifts and was told by dealers this was normal characteristic of the transmission.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697821,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2025","dateComplaintFiled":"11/06/2025","vin":"1FT7W2B65LE","components":"STEERING","summary":"Safety of all people are affected by driving my truck with a steering wheel that might separate and cause a crash.. no loaner until fixed ...","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696757,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2025","dateComplaintFiled":"10/31/2025","vin":"1FT8W2BT1LE","components":"STEERING","summary":"On October 29, 2025, while traveling around a sweeping freeway transition ramp at 65 MPH in my 2020 Ford F-250 (46k miles on it), I hit a bump in the road. Suddenly the truck began violent, uncontrollable shaking of the front end of the truck and the steering wheel, feeling like the truck was about to fall apart.  This terrifying, chaotic event caused me to struggle to steer and maintain control of the vehicle, sending me into the center divide. My son in law and 2 year old grandson were in the vehicle with me, visibly shaken by the event. Thankfully I was not pulling my travel trailer at the time, this could have ended in a critical situation.  No warning lamps illuminated.  Ford is aware of this issue and previously ordered a \"customer satisfaction\" repair, but that only covers 2017-2019 trucks. The truck is scheduled to be taken to the Ford dealership today 10/31/2025, however we are unclear whether there will be a cost for the repair.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696207,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2025","dateComplaintFiled":"10/28/2025","vin":"1FT7W2BT8LE","components":"FUEL/PROPULSION SYSTEM","summary":"We have had this truck a total of two months. The dealer told us that there were not recalls on it, come to find out there are two. The recalled part froze up and shattered that shot metal shavings all through the fuel system. This caused the truck to lose all power and shut down on a busy road which could have led to a major accident had it not been after rush hour. After towing the truck to a repair shop, we found out about the recalls. Come to find out, the warranty company nor Ford will pay to fix the vehicle due to nothing available. How are we the consumer liable for this when it is under recall and Ford has been working on a fix for a year? We have been told a fix would be around $10,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11695870,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2025","dateComplaintFiled":"10/27/2025","vin":"1FT7W2BT0LE","components":"UNKNOWN OR OTHER","summary":"Leaving him with Grandbaby and when we stopped I went to get her out of her car seat but the passenger side rear would not unlock. What would happen if the car was on fire and the door lock would not work properly. The driver said will rarely work properly with the physical key itself and now the auto locks don't work. Cannot believe this is not required to be repaired as it really jeopardizes the safety of infants in car seats. Such a easy fix for this type of possible safety issue. I have 3 Ford trucks and 1 Ford Explorer but very concerned the newest is a accident waiting to happen with one of my Grandkids and these inoperative locks.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692966,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2025","dateComplaintFiled":"10/12/2025","vin":"1FT8W2BT2LE","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"On October 3, 2025 our 2020 Ford F250 King Ranch 6.7 diesel broke down with no start and check engine light.  We contacted Ford.  We towed the vehicle, at our expense to the dealership we purchased it from approximately one year ago on October 6, 2025.   I contacted Ford on October 3, 2025 and received a claim number.    On October 7, 2025 the Ford dealership contacted us to inform us the high pressure fuel pump catastrophically failed.  It cracked the pump housing.  It is a 12,000.00 repair.  It is a safety recall.  The pickup on has approximately 56,000 miles.  The 5 year power train warranty ended September 15, 2025.  I have contacted Ford twice sense January 0f 2025 to see if there was a resolution to this recall and they stated there is no fix as of this time.   The dealership and I have contacted Ford Customer Service several times.  I have left several messages for the representative handling our case and was promised call backs but never did.   On October 10, 2025 there was a new case generated due to the lack of communication.  Both the dealership and I were promised a call back and we did not receive one.   We use this pickup for work and we are losing income.  I asked for a loaner and I was told that was not possible.    I pulled a Carfax on this pickup and found that possibility this vehicle was bought back twice.  When we purchased it, the service record give to us did not show that information.   We would like for the repairs to be completed in a timely manner.  The dealership stated on October 8, 2025 that the entire fuel system would need to be replaced and could have it completed in three business days.   I am not feeling comfortable knowing the pickup has been bought back from Ford two other times and not informing us.  Also I am worried it may have caused engine damage.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692421,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2022","dateComplaintFiled":"10/09/2025","vin":"1FT7W2BT2LE","components":"STEERING,FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact had received notifications of NHTSA Campaign Numbers: 24V957000(Fuel System, Diesel) and 25V626000(Steering); however, the parts to do the recall repairs were not yet available.  The contact had contacted an unknown local dealer several times and had been advised that the recall parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not contacted. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11689515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2023","dateComplaintFiled":"09/24/2025","vin":"1FT7W2BT8LE","components":"POWER TRAIN","summary":"AT 107,000 I lost 10th gear on the highway while pulling a trailer and was almost involved in a collision. The collar of the f250 10 speed is just as bad as the 2018 10 speed on f150s and they are failing at 100k. Complete new transmission needed. This should be recalled and i should be refunded. This is insanely dangerous to lose power while driving","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11689127,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"09/23/2025","vin":"1FT8W2BT5LE","components":"ELECTRICAL SYSTEM","summary":"Sync Infotainment system freezes and has the same symptoms as listed in the recall that was issued in May of 2025. The screen will occasionally freeze when powering up or even driving, resulting in loss of use of navigation. Infotainment screen will also occasionally freeze when in reverse not showing accurate information from the back up camera.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11689192,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/23/2025","vin":"1FT8W2BT8LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"The contact owns a 2020 Ford F-250. The contact stated that while entering light traffic, the transmission became stuck between gears. The accelerator pedal was depressed, but the vehicle failed to respond or move. The vehicle was restarted and worked as designed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the failure was related to the transmission. The mechanic called the local dealer for the contact and was informed that the vehicle was not under warranty. The contact called another local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 57,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688169,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2025","dateComplaintFiled":"09/18/2025","vin":"1FT7W2BTXLE","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My 2020 Ford F-250 King Ranch with a 6.7L V8 Turbo Diesel engine experienced severe engine failure while I was driving. The engine was completely destroyed and had to be replaced. My warranty company paid to install a new engine into the truck, but did not pay to have the remaining components fixed that were directly damaged by the engine failure. There was severe damage done to the fuel pump, DEF system, and wiring harnesses that caused the truck to be permanently into a mode called \"LIMP Mode\" which electronically governs the truck to 50 MPH. There was and still is an unresolved recall on the truck. The recall is as follows: #24S78 POWERTRAIN CONTROL MODULE SOFTWARE UPDATE BIODIESEL DEPOSIT ACCUMULATION. The NHTSA number is: NHTSA: #24V957.   There were absolutely zero (0) warning signs that alerted me that this was an issue before the engine failed. No alerts or warning lamps were illuminated on the truck before it failed. All i got was a letter in the mail stating that the engine could fail due to this components and that there is no known solution to fixing the problem.  This issue caused my engine to fail while I was driving to work. There are issues with the truck still that were directly caused by this issue that the warranty will not cover INCLUDING this recalled component that has no available solution. I have a 2 month old son and a wife that rely on me having this truck. I have risked the safety of my family, and others on the roads, unknowingly by operating this truck on the roads. I am asking that Ford Motor Company be held Liable for all damages to my truck, and the repurchase of the truck for full price. This is unacceptable from a company as big as Ford Motor Company.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11687722,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/16/2025","vin":"1FT8W2BT9LE","components":"POWER TRAIN","summary":"Known issue identified with this particular make, model and year truck in 2021; rough shifting, wrench light illuminating, failure to shift gears appropriately, stuck in certain gears risk of stalling, stopping, unable to shift down appropriately inspected by dealer and mechanics  Ford document shows planetary needle bearing inside ring gear assembly generates contamination back in 2021/2022; unable to confirm fix was performed on this vehicle","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11685924,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2025","dateComplaintFiled":"09/09/2025","vin":"1FT8W2BT3LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2025","dateComplaintFiled":"08/24/2025","vin":"1FT7W2BT4LE","components":"POWER TRAIN","summary":"Recall is 9 months old and still no remedy available. Unable to use truck on platforms such as Turo because of the safety risk. No update from Ford, no dealer has a remedy.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681907,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"08/20/2025","vin":"1FT8W2BT3LE","components":"FUEL/PROPULSION SYSTEM","summary":"On or around July 14, 2025, my truck failed to start.  The engine would turn over but would not fire.  My vehicle was at home and had been driven within the past day before this incident.  On July 14, 2025, I had my vehicle towed to Burns Ford of York for a diagnosis.  Upon inspection, the Ford technician determined that the high-pressure fuel pump was damaged, causing metal to contaminate the fuel system.  At the time of this failure, my odometer had 67,452 miles.  A \"fuel system replacement\" kit and element were ordered - Ford parts #s PC3Z-9N184C & LC3Z-9B246B.  As explained to me, the entire fuel system and components had to be replaced because the high-pressure fuel pump \"exploded.\"   Knowing there is an active recall on the fuel system (Campaign 24S78/24V957) a request was made to Ford to cover the repair costs since the active recall dealt with a known issue of aged biodiesel causing issues, including a failure to start, which I experienced.  Ford failed to approve the repair costs, causing a total expense around $17,000, with approximately $7,000 being out of pocket after my extended warranty company paid the remaining balance.  The issue is that there was no intentional direct cause for the fuel pump to fail and given it did so with an active recall on the fuel system and with only 67,000 miles I believe the active recall is associated with my failure and should be on Ford to cover repairs and acknowledge a permanent fix.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680497,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2025","dateComplaintFiled":"08/13/2025","vin":"1FT7W2BN5LE","components":"ENGINE","summary":"Engine making heavy ticking noise from front of engine because of a cracked oil pump gear and the front main seal is now weeping oil.  Ford is aware of this known issue as a TSB.  Afraid to drive truck because I normally haul a large travel trailer into the mountains and the technician said the oil pressure could drop causing the motor to seize up.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679893,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2025","dateComplaintFiled":"08/11/2025","vin":"1FT7W2BT3LE","components":"FUEL/PROPULSION SYSTEM","summary":"On July 31st, I was driving my 2020 F-250 in town, traveling approximately six miles from one location to another. Upon arriving at my destination, I noticed smoke coming from under the engine bay. When I opened the hood, I discovered diesel fuel had leaked throughout the engine compartment.  I immediately contacted my local dealership and brought the truck in for inspection. I was informed that the fuel filter was cracked.  After doing some research, I learned that this appears to be a common issue with similar models, and in some reported cases, it has even led to vehicle fires. Fortunately, this did not occur while I was driving a longer distance, which could have put me and my family at serious risk.  I\u2019m raising this concern in hopes of further investigation and a resolution, given the potential safety implications.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679675,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2025","dateComplaintFiled":"08/10/2025","vin":"1FT8W2BT1LE","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"2020 F250 Experienced the death wobble while traveling on freeway at 70 mph after running over bumps .","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679498,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2025","dateComplaintFiled":"08/09/2025","vin":"1FT7W2BNXLE","components":"ELECTRICAL SYSTEM","summary":"Parked at gas station, after fueling attempted to start with key and engine started but electrical systems did not register that vehicle had started. Turned engine off but engine continued running. Additional attempts to start vehicle made no difference -- engine continued running but vehicle could not be shifted out of Park. Called dealer and was advised to pull fuel pump fuse to stop engine. Towed to dealer and dealer determined that water had indruded into battery junction box and junction box needed to be replaced at owner expense. Ford Technical Service Bulletin 20-2298","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679523,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2025","dateComplaintFiled":"08/09/2025","vin":"1FT7W2BT8LE","components":"POWER TRAIN","summary":"Bushing in CDF drum has moved causing failure to transmission. This appears to be a common issue. When this occurred truck would not engage in certain gears at slow turns and stops causing lack of acceleration creating a hazard merging in traffic.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11677640,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2025","dateComplaintFiled":"07/31/2025","vin":"1FT8W2BT2LE","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Ford F-250. The contact stated while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed junction box due to water intrusion. The contact was informed that the junction box needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676601,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2025","dateComplaintFiled":"07/28/2025","vin":"1FT7W2BT8LE","components":"POWER TRAIN","summary":"The contact owns a 2020 F-250. The contact stated that while driving in low gear, the vehicle started surging, plunging, and shifting erratically. There were no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there were no open recalls on the VIN. The failure mileage was approximately 135,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676362,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2025","dateComplaintFiled":"07/26/2025","vin":"1FT7W2BT1LE","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My truck lost power on the Highway. Had to coast down the off-ramp and ended up blocking a turning lane when the engine failed to start back up. Called a someone to tow me back to my house and parked it where it\u2019s been there for months since Ford has not yet issued a solution to the recall.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675643,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2024","dateComplaintFiled":"07/23/2025","vin":"1FT7W2BT0LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675757,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2025","dateComplaintFiled":"07/23/2025","vin":"1FT7W2BN6LE","components":"POWER TRAIN","summary":"I have a 2020 F250 with the 10r140 transmission and the cdf clutch has went bad. My truck only has 67,000 miles on it. Ford is saying there is not a recall on my vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675330,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2025","dateComplaintFiled":"07/22/2025","vin":"1FT8W2BT8LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674006,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"07/16/2025","vin":"1FT7W2BT9LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the message \"Reduced Engine Power\" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673350,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2025","dateComplaintFiled":"07/14/2025","vin":"1FT7W2BT3LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 45 MPH and accelerating to merge onto the highway, the contact heard an abnormal bang or pop coming from the front of the vehicle and started losing automotive power. The contact stated that several warning lights were illuminated on the instrument cluster and a \"Reduced Power\" warning light was flashing. The contact pulled over and the vehicle stalled. The contact was unable to restart the vehicle and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed; however, the repair was not completed because the manufacturer had not approved the additional work required on the engine and the fuel system. The failure mileage was 121,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"07/12/2025","vin":"1FT7W2BT1LE","components":"FUEL/PROPULSION SYSTEM","summary":"I am writing to formally report a serious issue with my Ford F-250\u2019s fuel system. The system failed, which appears to have been caused by contaminated or aged fuel. As a result, I was forced to replace the entire fuel system at a personal cost of $15,000.  Despite taking the vehicle to an authorized Ford dealership, the recall related to this issue has not yet been addressed. I am extremely concerned by the lack of resolution and the financial burden this has placed on me as a consumer.  I respectfully request that this matter be reviewed promptly and that appropriate action be taken to ensure the recall is completed and I am compensated for the related repair costs.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672659,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/11/2025","vin":"1FT7W2BN5LE","components":"FUEL/PROPULSION SYSTEM","summary":"Ford just announced recall 25V455 for bad fuel pump for certain Ford trucks from 2021-2023 models.  I purchased brand new 2020 Ford F250 SD with the 7.3 gas motor and from day one its had fuel pump issues.  The vehicle hard starts like its starved for fuel.  After several trips to the dealer they said it was a battery so I changed the battery.  Didn't fix it.  Then they said it was some other part and they replaced it, didn't fix it.   I tried getting Ford to replace the fuel pump and the wouldn't.  I've read forums online that discuss the same issue with many current ford models.  I'm glad to see Ford do the recall but they need to extend the recall to include 2020 models.  My truck has exhibited the same issues in this current recall and it gets worse during the hot South Carolina summer months.  This is going to create a long term problem and Ford needs to include 2020s in their recall.  I purchased the truck from Billy Howell Ford in Cumming, GA then moved to Columbia, SC where Jim Hudson Ford has been serving my truck.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672666,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2025","dateComplaintFiled":"07/11/2025","vin":"1FT7W2BT9LE","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"While driving on the interstate, my truck began to lose power and decelerate. A fuel pump and engine warning light appeared. I began to lose power steering while decelerating. When I finally stopped and the truck turned off, I tried restarting which resulted in a cranking noise and was not successful in starting. I had to contact a towing company for assistance and my truck has been undriveable since this date (7/6).","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672555,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2023","dateComplaintFiled":"07/10/2025","vin":"1FT8W2BT6LE","components":"VISIBILITY,STRUCTURE","summary":"The contact owns a 2020 Ford F-250. The contact stated that the sunroof had been leaking for approximately 2 years. The contact used rubber mats to cover the carpet, but the carpet was soaked. The contact stated that the vehicle was taken to a local dealer two times and the dealer informed the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that recently the tailgate had an electrical short circuit following a period of heavy rain. The contact had taken the vehicle back to the same dealer. The vehicle was repaired. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 6,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11671948,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2025","dateComplaintFiled":"07/08/2025","vin":"1FT7W2BT5LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving 70 MPH, the vehicle stalled with a loss of drive power message displayed. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to the replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 190,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672085,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2025","dateComplaintFiled":"07/08/2025","vin":"1FT7W2BT1LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the transmission inadvertently downshifted with the transmission warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 125,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668990,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2025","dateComplaintFiled":"06/24/2025","vin":"1FT7W2B67LE","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop. No warning light was illuminated. In addition, the contact stated that a trailer was hitched to the vehicle during the failure. The contact stated that the trailer brakes was inoperable. The contact stated that the failure occurred while driving in the driveway. The contact was able to safely stop and park the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The contact referenced NHTSA Campaign Numbers: 25V401000 (Service Brakes, Hydraulic) and 25V132000 (Electrical System); however, the VIN was not included in the recalls. The failure mileage was approximately 38,800.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667426,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2025","dateComplaintFiled":"06/17/2025","vin":"1FT8W2BT6LE","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"High Pressure Fuel Pump Failure: On [XXX] While driving on the highway our 2020 F250 Super Duty Vin # [XXX]  experienced a complete and sudden loss of power in the fast lane, creating an extremely dangerous situation.  Our safety and the safety of others were at risk due to us merging across 4 lanes in heavy traffic with no power steering and no motor function, parking in a very narrow shoulder area and requiring a tow from the highway.  After towing and a diagnostic evaluation, it was determined that the high-pressure fuel pump (HPFP) failed, a known safety concern with a recall issued our truck being built in Kentucky on August 2, 2020  The cost of repairs are around $15,000.  This vehicle is housed at a local diesel mechanic, and is available for inspection upon request, and has not been inspected by anyone currently. When will this recall be remedied? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663421,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"05/28/2025","vin":"1FT7W2BN2LE","components":"POWER TRAIN","summary":"When shifting into drive the truck will lurch forward, a very hard shift.  It also does the same thing in reverse.  Several times the if my foot was not pressing very hard on the brake when shifting into drive or reverse the truck would lurch forward several feet.  It there was an obstruction or person in front of the truck it would have put them at risk of being hit. While driving on cruise control it is very slow to shift and will skip multiple gears when shifting down when going up a hill.  Sometimes also going downhill.  This can cause the truck to slow down rapidly without a brake indicator which could cause a rear end collision if there is someone following closely. The truck is only 4.5yrs old and has 60,597miles.  Symptoms started about 3-4months earlier when truck was well under 60,000 miles however I was unable to get it to the dealer until 60,597 which puts the truck out of warranty.  The dealer was able to reproduce the issues and performed a code reset as well as a reprogram and the issue was not resolved.  Dealer tore down the transmission and said one of the clutch packs in the transmission has failed along with several other parts.  It is now requiring a full rebuild or replacement.  There were no warning lights, alarms or messages.  Date below is approximately when symptoms started occurring.  I do not yet have my vehicle back so do not have the full report from the dealer.  I will submit when I receive my vehicle back.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663108,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2025","dateComplaintFiled":"05/27/2025","vin":"1FT7W2BT5LE","components":"FUEL SYSTEM, DIESEL,ENGINE","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving 40 MPH, the vehicle stalled, with the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11659541,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2025","dateComplaintFiled":"05/07/2025","vin":"1FT7W2BT3LE","components":"FUEL/PROPULSION SYSTEM","summary":"Its a recall for aged biodiessel deposits to accumulate in the high pressure fuel pump.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652804,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2025","dateComplaintFiled":"04/04/2025","vin":"1FT7W2BN9LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving 25 MPH, the contact abruptly stopped the vehicle and attempted to reverse; however, the vehicle failed to respond as needed. The service vehicle warning light was illuminated. The contact turned off and attempted to restart the vehicle and the vehicle respond as needed. The contact stated that the failure had occurred twice. The contact stated that a dealer was contacted. The contact stated that after the first failure the vehicle was taken to the dealer and the contact was informed there was no fault codes detected. The vehicle then was taken to another dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2025","dateComplaintFiled":"04/03/2025","vin":"1FT7W2BT6LE","components":"FUEL SYSTEM, DIESEL,POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 55 MPH, the vehicle suddenly downshifted from 8th gear to 3rd gear, causing the vehicle to hesitate as if the transmission was slipping. The vehicle started to self-correct, and the transmission shifted between 5th and 7th gear. The failure occurred twice within 2 weeks. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the transmission had failed and needed to be replaced or rebuilt. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 90,879. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2023","dateComplaintFiled":"04/03/2025","vin":"1FT7X2BT7LE","components":"POWER TRAIN","summary":"Trucks Transmission is harsh engagement, hard shift delayed shift. Hangs up in gear, throwing wrench light and codes since 2022, Other trucks of same year and manufacture date and plant made are matching this Truck, but truck was not included in Safety recall. Took to Dealer 3 times prior stated  couldn't find anything wrong. Truck is equipped with 10R140 automatic Transmission .","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651119,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2024","dateComplaintFiled":"03/27/2025","vin":"1FT8W2BT0LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650390,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2025","dateComplaintFiled":"03/25/2025","vin":"1FT8W2BT2LE","components":"STEERING","summary":"Steering column failed. Loud pop and steering wheel became floppy and wold move in every direction including in and out. Fortunately it happened while driving in my driveway. I delivered it to a local service center where repairs were completed. I still have the old parts available for inspection. Only 50004 miles on the vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650143,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2025","dateComplaintFiled":"03/24/2025","vin":"1FT7W2BT4LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11647598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2025","dateComplaintFiled":"03/11/2025","vin":null,"components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving 60\u201370 MPH, the vehicle unexpectedly stalled. An abnormal sound was coming from the engine. The check engine warning light and the low fuel pressure warning light were illuminated. The contact was able to coast to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump and the fuel system needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 108,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11646525,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"03/05/2025","vin":"1FT7W2BN5LE","components":"POWER TRAIN","summary":"Vehicle hesitates while trying to pull out onto a busy highway, therefore, causing major concern in getting hit by another vehicle while pulling out.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645435,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"02/27/2025","vin":"1FT7W2BT5LE","components":"FUEL/PROPULSION SYSTEM","summary":"Driving down freeway truck started to shutter knock and sqaul making noise and wouldn\u2019t accept any throttle , truck died and coasted to shoulder , hauled to shop on wrecker had mechanic diagnose issue resulting in several fuel system codes all stating correlating cylinder imbalance  Low fuel pressure on all circuits etc , pics were to large to upload below but could send via email if needed","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11644559,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2025","dateComplaintFiled":"02/24/2025","vin":"1FT7W2BN5LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated and failed to accelerate as intended. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer for diagnosis. The dealer performed a routine transmission service but did not provide a specific diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 64,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643520,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2025","dateComplaintFiled":"02/18/2025","vin":"1FT7W2BN7LE","components":"POWER TRAIN","summary":"Transmission failure, 10 speed Ford transmission.  Failure noted by delayed shifting between gears, and momentary loss of power when accelerating to highway speed.  Ford has had numerous failures in its 10 speed transmission, and class action suits have been filed. The quoted repair costs are $8,360, at Seth Wadley Ford in Perry, OK.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643274,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2025","dateComplaintFiled":"02/17/2025","vin":"1FT8W2BT7LE","components":"SEAT BELTS,UNKNOWN OR OTHER","summary":"Water leaking inside on the windshield during heavy rain. All across the top. Headliner damp.   Rear passenger side seat belt latch bolt keeps coming undone.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11642414,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"02/13/2025","vin":"1FT8W2BT7LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact stated that while her husband was driving at an undisclosed speed and accelerating, the vehicle unexpectedly stopped. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump and the fuel system needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 92,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11641699,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2025","dateComplaintFiled":"02/10/2025","vin":"1FT8W2BT1LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11641256,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2025","dateComplaintFiled":"02/07/2025","vin":"1FT8W2BT4LE","components":"STEERING","summary":"I have been experiencing what is known as the \u201cdeath wobble\u201d. While driving at normal highway speeds, bumps or rough patches in the road will cause my vehicle to violently shudder. It is extremely difficult to maintain control and the vehicle has to coast to reduce speed to 20 mph before the shudder will stop. This is a known issue in previous year model F-series trucks. I have taken my vehicle to a dealership and had the issue confirmed as the steering stabilizer, however, Ford refuses to remedy the issue stating my year model is not affected. Ford claims the affected years models end at 2019. My vehicle is a 2020, however, my manufacturer date is 10/19. I believe my vehicle is actually what is considered a \u201chalf year\u201d, meaning it received certain 2019 parts and certain 2020 parts. This issue is extremely dangerous for me as well as other motorists.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640718,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2025","dateComplaintFiled":"02/04/2025","vin":"1FT7W2BN6LE","components":"STEERING,UNKNOWN OR OTHER","summary":"When temperature is below 32 degree clock spring in steering makes noise and causes steering to become stiff also renders horn in operable in positions while driving. I have brought this vehicle to get it fixed under warranty and the temperature raised to 40 degrees and everything worked as it should. I got cut off the other day and when I honked my horn it made no noise!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11639814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2024","dateComplaintFiled":"01/31/2025","vin":"1FT7W2BN4LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated that upon starting the vehicle and shifting into gear, the vehicle jerked significantly. Additionally, the contact stated that while driving at various speeds, the transmission was slipping and was skipping gear. Additionally, the transmission remained stuck in a gear. The power train warning light was illuminated, and a message advising to see the Owner's Manual was displayed. The vehicle was taken to an independent mechanic, where diagnostic trouble codes indicating that the transmission clutches were slipping, were retrieved. The vehicle was then taken to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V365000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11639375,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2024","dateComplaintFiled":"01/29/2025","vin":"1FT7W2BT6LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission independently downshifted from tenth gear to first gear. The contact stated that while the gear shifter was in drive and the accelerator pedal was depressed, the vehicle lunged forward. The contact stated that while reversing, the accelerator pedal was depressed, and the vehicle jerked backward. The vehicle was taken to the dealer where it was diagnosed with a failed transmission CDF drum. The contact was informed that the transmission CDF drum needed to be replaced.  The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 96,500.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11639390,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2022","dateComplaintFiled":"01/29/2025","vin":"1FT7W2BT6LE","components":"POWER TRAIN","summary":"Manufacturer Recall Number22S22 NHTSA Recall Number22V256  For the past three years, I have been trying to get Gullo Ford in Conroe, TX to perform the recall repair mentioned above on my vehicle.  Multiple times I have tried to call or visit the the dealership in person to schedule the repair.  Every time I am told that they either do not have any openings and that they are booked for the full year, or do not have the parts to perform the recall fix.  I am then told that they will contact me to schedule an appointment to perform the recall, however, each time I am never contacted back.  To make matters worse, for maintenance that I paid out of pocket during this time frame, they gladly perform the work needed with no push back or delays.  I am trying to determine what options I have at this point to ensure my vehicle recall is performed as I'm afraid it will eventually cause safety issues for me and my family.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11639417,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2025","dateComplaintFiled":"01/29/2025","vin":"1FT8W2BT6LE","components":"UNKNOWN OR OTHER","summary":"Rec'd recall notice but with no available resolution offered to us.  The letter says the risk is \"A loss of motive power increase the risk of crash\".  We drive this truck on the regular.  Also, we have a 2,000 mile trip planned with children in the truck.  How do you expect us to drive this truck and take this planned trip when Ford's own words say we are at risk of a crash?    Will you put pressure on Ford to pay for us a rental vehicle until this is resolved?","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11638997,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2025","dateComplaintFiled":"01/28/2025","vin":"1FT7W2B69LE","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Ford F-250. The contact stated that while stopped in the driveway, the vehicle shut off and failed to restart. The hill assist, traction control, brake, fuel empty, and the engine overheating warning lights were illuminated. The vehicle went into battery-saving mode. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim and referred the contact to the NHTSA Hotline. The failure mileage was approximately 139,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637679,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/22/2025","vin":"1FT7W2BT3LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The contact had replaced the starter however, the failure persisted. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637149,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2024","dateComplaintFiled":"01/20/2025","vin":"1FT7W2BT8LE","components":"POWER TRAIN","summary":"The collar on the transmission degrades around 105-130k miles on the new 10r140. Upon driving on the highway i completely lost power upon gear transitions and paused acceleration. After weeks of constant power loss i ended up completely losing 10th gear while hauling a trailer.   While shifting from park to drive the entire truck would have a major jolt and jump forward. No warning lights came on during any of the events, even after an entire gear was lost.  The mechanic had this happen to him while driving it and had to completely replace the entire transmission at 117k miles.  This was an extremely dangerous event while at highway speeds losing power. This is also somewhat of a well know problem (certainly with the 1/2 ton version of this same transmission). This should be recalled.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11636625,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/17/2025","vin":"1FT7W2BTXLE","components":"ENGINE","summary":"THIS MAY RESULT IN A LOSS OF MOTIVE POWER, WHICH INCREASES THE RISK OF A CRASH  NO FIX FOR A PROBLEM THAT MAY CAUSE A CRASH? FORD HAS NO SOFTWARE TO FIX A PROBLEM THAT COULD CAUSE A CRASH? YET I STILL CAN DRIVE VEHICLE? I NEED HELP","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11635790,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2025","dateComplaintFiled":"01/14/2025","vin":"1FT8W2BT4LE","components":"FUEL/PROPULSION SYSTEM","summary":"Code P221C code stating that the DEF reductant heater is malfunctioning during cold weather","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2024","dateComplaintFiled":"01/08/2025","vin":"1FT7X2B66LE","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2020 Ford F-250. The contact stated that the power lock actuator failed; not allowing the contact to lock the driver of the vehicle, and passenger side doors from either the remote or the interior controls of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, however, the contact was advised that a diagnostic could not be performed as the VIN was not included in a recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program 20M04 as possible connection to the failure experienced. The manufacturer was notified of the failure. The approximate failure mileage was  31,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633895,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"01/03/2025","vin":"1FT7W2BT5LE","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Ford F-250. The contact stated while reversing, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V644000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 62,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"01/02/2025","vin":"1FT8W2BT8LE","components":"FUEL SYSTEM, DIESEL,ENGINE","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving 45 MPH, the vehicle sputtered and lost power. The vehicle was towed to the residence. The contact stated that a mobile mechanic diagnosed the vehicle and determined that the engine needed to be replaced. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included in the recall. The failure mileage was approximately 200,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633751,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"01/02/2025","vin":"1FT7W2BT6LE","components":"ENGINE","summary":"The contact called on behalf of her husband who owns a 2020 Ford F-250.  The contact stated that while her husband was driving on the highway at 70 MPH, the vehicle stalled, with the \u201cLow Power Mode\u201d message displayed, and within 3-5 seconds there was a large cloud of smoke coming from the front end of the engine bay, and the vehicle proceeded to slow down. The driver pulled over onto the side of the highway. The vehicle was not able to be restarted; however, while attempting to restart the vehicle there was an abnormal knocking sound coming from the engine. The vehicle was towed to a local dealer where the vehicle was diagnosed. The contact was advised that the high-pressure fuel pump was faulty and had exploded, causing metal shards to enter the engine. The contact was informed that the engine and the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 175,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633484,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2024","dateComplaintFiled":"01/01/2025","vin":"1FT7W2BN0LE","components":"FUEL/PROPULSION SYSTEM","summary":"My truck started having the extended start a couple of years ago.  It seems when it's warmer outside, sometimes, it will crank for an excessive amount of time before it will start.  It was very intermittent and hard to determine exactly when this would occur.  Someone told me it was the fuel pump and that the fuel pumps in certain Ford Super Duty models were just faulty.    A couple of weeks ago, I was pulling onto the highway from a stop.  My check engine light came on and the truck almost stalled.  There was a vehicle that had to brake suddenly to avoid this.  Now I notice that when I give the truck gas when it's in a higher gear, it hesitates and starts jerking back and forth.  I can't drive it now.  I know it's the fuel pump.  I also have a neighbor that has a 2019 F-250 truck and his truck is doing the exact same thing right now.  He said he's had the extended crank for a few years occur to him as well.  He contacted the dealership and they told him it's a known issue with the fuel pumps in the Super Duty trucks.    There are many videos online of folks reporting the exact same thing as my truck and my neighbors truck.  However, we have gas engines and not the diesel engines.  I feel the recent recall should be extended to all Super Duty trucks and don't just think it's an issue with the diesel trucks.    I'm just wondering if anyone has looked into all the fuel pumps Ford is putting into their Super Duty trucks.  It's crazy how so many people are having problems with them whether they have the gas engine or the diesel engines.  Thanks!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633469,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"12/31/2024","vin":"1FT7W2BN8LE","components":"POWER TRAIN","summary":"Truck lunges forward when at stop light, in drive and foot on the brake. Almost rear ended another driver. Did this several times. Also, when merging on highway and try to pick up speed the truck bogs down and hesitates almost got into two accidents because of this. Also loud clunking and banging on start up and when idling.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632396,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2024","dateComplaintFiled":"12/26/2024","vin":"1FT7W2BN5LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated that when driving, at various speeds, the transmission would do a hard shift, giving a jerking sensation. No warning lights illuminated. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the dealer and to the NHTSA Hotline to file a safety complaint. The failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11631405,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"12/18/2024","vin":"1FT7W2BN0LE","components":"ENGINE","summary":"Ref: Ford Customer Satisfaction Program 24B27 VIN: [XXX]   I own a 2020 Ford F-250 that is part of the above program.  I have not been contact by Ford to have my truck software updated.  I am concerned for my families safety driving this truck.  The software update for my truck was to be available October 1st of 2024.  What can I do to get this update done?  [XXX]  / [XXX]  / [XXX]     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11629905,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/10/2024","vin":"1FT7W2BN7LE","components":"EXTERIOR LIGHTING","summary":"Headlights are delaminating. They were replaced under warranty 2 years ago and now the replacements are delaminating. Ford has denied the claim for replacement","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628619,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2024","dateComplaintFiled":"12/03/2024","vin":"1FT7W2B61LE","components":"UNKNOWN OR OTHER","summary":"In Re REPEAT complaints, 22S09 NHTSA Recall Number22v087   Stephanie at Ford Recalls arranged for Lenoir City Ford to do a quick inspection of the UNDERBODY INSULATION. We agreed no other work was to be done.  L.C. REFUSED to inspect the underbody insulation in re this NHTSA Recall. The Service Writer was caught LYING TO ME 4 TIMES, demanding they could not do the Inspection without an appointment (Ford Rep said she had arranged otherwise) then stated they had to inspect wiring (irrelevant) and driveshaft (irrelevant, no loose insulation so there cannot be driveshaft damage).   I put a Google Review on line (K8BYP) with all these details.  This is the THIRD Ford Dealer that has refused or failed to inspect for this safety hazard.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628320,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2024","dateComplaintFiled":"12/02/2024","vin":"1FT7W2BT0LE","components":"SUSPENSION","summary":"The contact owns a 2020 Ford F-250. The contact stated that on two occasions while driving approximately 50-60 MPH, the front end of the vehicle started to bounce and shake abnormally, and the vehicle drifted towards the side of the road. The contact linked the failure to the failure known as the death wobble. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the tire pressures were low. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a complaint was filed. The approximate failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11627223,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2024","dateComplaintFiled":"11/25/2024","vin":"1FT7W2BN0LE","components":"STEERING,SUSPENSION","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving approximately 70 MPH, the vehicle drove over a bump on the highway and the front end started wobbling to the left and the right and the vehicle started shaking violently. The contact stated there was no warning light illuminated. The contact took his foot off the accelerator pedal to slow the vehicle. The contact was not depressing the brake pedal during the failure. The contact was able to slow and stop the vehicle. The contact turned off and started the vehicle and was able to resume normal operation. The contact stated while driving 50 MPH over a bump in the roadway, the vehicle started shaking and swaying to the left and the right. The contact stopped the vehicle and turned off and restarted the vehicle, and the vehicle drove normally. The contact had taken the vehicle to a local dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11627024,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2024","dateComplaintFiled":"11/23/2024","vin":"1FT7W2BNXLE","components":"SUSPENSION","summary":"Truck has 46,000 miles on it.  While driving and reaching the speed of 55mph the truck stayed violently shaking, causing me to reduce speed to steady the truck.  This has happened on more than one occasion, and seems to be getting worse. The truck was manufactured at the Kentucky plant in December of 2019.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625506,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"11/15/2024","vin":"1FT7X2BT8LE","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Ford F-250. The contact stated that while reversing, the rearview camera image was distorted on some occasions, and on other occasions, a message advising that the rearview camera was inoperable and to contact the dealer was displayed on the infotainment system screen. The contact stated that the failure had progressively become permanent. The vehicle was taken to the dealer, where an unknown repair was performed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 46,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618838,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"10/09/2024","vin":"1FT8W2BT8LE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2020 Ford F-150. The contact stated that while accelerating from a stop, the vehicle lurched forward and hesitated to accelerate. Additionally, while driving at various speeds, the transmission randomly shifted gear and the gear selector failed to match the gear selection. During the failure, the check engine warning light was illuminated, and the \u201cWRENCH\u201d symbol was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V197000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618056,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2024","dateComplaintFiled":"10/04/2024","vin":"1FT7W2B61LE","components":"STEERING","summary":"Same as my previous Complaint dated yesterday, 10/3/2024, Ray Varner Ford, a Ford Dealer, tried to sell me the wrong Power Steering Fluid for this truck. I gave the Vehicle year, make, model and VIN # and they still tried to sell me passenger car steering fluid.  Varner Ford LLC 2026 N Charles G Seviers Blvd, Clinton TN 37716 on Invoice [XXX], on which I purchased brake fluid but rejected the wrong PS fluid.  This 250 3/4 ton truck uses Ford Automatic Transmission Fluid (ATF), not power steering fluid, and adding the wrong fluid will result in system damage, failure and possibly accident if steering control is lost.  A mechanic at a local Tire and Lube business told me that adding this incorrect fluid will result in damage to the seals in the PS system, so apparently this is a known problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617912,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2024","dateComplaintFiled":"10/03/2024","vin":"1FT7W2B61LE","components":"STEERING,UNKNOWN OR OTHER","summary":"I am an Engineer in several capacities (Electronic, Mechanical, Automotive) and have studied motor vehicle fluids and lubricants in chemical and physical properties details.  2020 Ford 250 TRUCK, not light passenger veicle.  A Ford Dealer, Ted Russell Parkside, 9925 Parkside Dr in Knoxville TN, sold me the WRONG POWER STEERING FLUID FOR THIS COMMERCIAL VEHICLE (TRUCK). Invoice [XXX] dated 10/02/2024. The purpose was routine maintenance on a nearly new truck.  They sold me passenger CAR Power Steering  (PS) fluid, not the correct Motocraft Automatic Transmission Fluid (ATF) :  1. ) as clearly specified on page 367 of the vehicles Owners Manual 2.) as obvious by looking at the dark red fluid, its obviously Ford ATF  I took the steering fluid back to this Ford Dealer who blamed the mistake on a computer printout, which is a false excuse considering point 1.) above.  The Parts Manager tried to blame me for the mistake stating I hadnt supplied the vehicles VIN number so they could look up the correct fluid. That was a deliberate LIE as:  1.) The Owner can find the correct fluid without knowing VIN as in 1.) above 2.) The Dealers Parts Employee neither asked for the VIN nor went out to get it as the vehicle was on their parking lot at the time of sale, 3.) An attempt at Blaming the Victim (me) which is a deliberate deceptive tactic  Replacing the steering fluid in this heavy truck with the wrong, passenger car fluid, will result in fluid failure because normal PS fluid does not have the high pressure additive chemicals that are in the correct ATF. The wrong fluid will not lubricate the steering pump or rack in operation, especially at heavy loads, and cause excessive metal-to-metal wear and probably longer term steering failure which can result in accident or death.  This further could be a deliberate fraud, as the un-knowing vehicle Owner would see system failure at some time in the future without being able to link the steering failure to installing the wrong fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617926,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2024","dateComplaintFiled":"10/03/2024","vin":"1FT7W2B61LE","components":"POWER TRAIN","summary":"THis vehicle was purchased new from Ray Varner Ford, CLinton TN. Ford issued a Safety REcall notice for insulating material contacting the driveshaft.  I took this vehicle to Varner who said they inspected it but found no defect.  Last year, the vehicle was seen by the Ford Dealer in St Augustine FL, who told me the Safety Recall had not been addressed. When I explained that Varner had (at least claimed to have)_ inspected it, the Rep said \"if so , they didnt enter it into the computer system.\"  I have contacted Ford who essentially ignored the matter.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617560,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"10/01/2024","vin":"1FT8W2BT7LE","components":"STEERING,SUSPENSION","summary":"The contact owns a 2020 Ford F-250. The contact stated that on several occasions while driving approximately 50 MPH, the vehicle began shaking violently. The vehicle was taken to a dealer where it was diagnosed that unknown parts needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616904,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"09/27/2024","vin":"1FT7W2BT3LE","components":"VISIBILITY","summary":"The contact owns a 2020 Ford F-250. The contact stated that while the vehicle was parked in the driveway, the following day it was discovered that the front passenger\u2019s side door window had cracked. The contact stated that recently while the vehicle was parked, it was discovered that the front driver's side window was also cracked. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 55,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616636,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2024","dateComplaintFiled":"09/26/2024","vin":"1FT7W2BT9LE","components":"STEERING","summary":"The contact owns a 2020 Ford F-250. The contact stated that on several occasions while driving at speeds over 50 MPH, the vehicle began shaking violently. The vehicle was taken to a dealer where it was diagnosed that the pitman arm, steering damper, track bar, and drag link needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 112,600.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616120,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"09/24/2024","vin":"1FT7W2B66LE","components":"STEERING,SUSPENSION","summary":"As I was driving on the freeway at 65 mph the vehicle started shaking uncontrollably.  I slowed my speed to 55 mph and it finally stopped.  I attempted to return to 65 mph again and it started shaking even worse.  I pulled off at the next exit examined the truck and it looked fine.  I just drove it home at 50 mph.  No warning lights or maintenance lights came on.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612436,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2023","dateComplaintFiled":"09/03/2024","vin":"1FT7W2B60LE","components":"EXTERIOR LIGHTING","summary":"The headlights have failed multiple times causing bulbs to stop working or \u201cblow\u201d. Changed headlight bulbs approximately 4 times in the 18 months. Safety became an issue due to decreased lighting while driving. Also becomes a safety risk due to not being able to have the vehicle properly inspected by the state of WV. The problem has been discussed with the local ford dealer multiple times with no further progress other than discussions. No warning lamps or other problems prior.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604301,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"07/24/2024","vin":"1FT8W2BTXLE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated while accelerating, the vehicle was shaking and vibrating abnormally. Upon inspection, it was discovered that the rear axle housing was deformed. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V536000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 69,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604095,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"07/23/2024","vin":"1FT7W2BNXLE","components":"POWER TRAIN","summary":"While driving at various speeds the transmission/powertrain has jerking shifting, loss of power, inability to increase speed, hesitates in speed, hard shifting, clunking noises.  It hesitates from 4th to 5th gear, hesitates from 9th to 10th gear, and will drop from 10th gear straight down as low as 4th gear with the RPMs of the engine going dangerously high.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602883,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2024","dateComplaintFiled":"07/17/2024","vin":"1FT7W2BT0LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving at various speeds, the vehicle lost motor power at approximately the 7th gear. The Ford wrench warning light had illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission had failed. The vehicle was not repaired. Upon further investigation, the contact related the failure to Ford's customer satisfaction program 21B03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598639,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"07/03/2024","vin":"1FT8W2BT9LE","components":"POWER TRAIN","summary":"Gears would delay upshift. Stopping would accelerate as approaching stop light.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597881,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"07/01/2024","vin":"1FT7W2BN4LE","components":"ELECTRICAL SYSTEM","summary":"Drivers door will not unlock at times, the others do. The door also will not latch at times making it unsafe to drive, Have to lock and unlock with remote and keys until it resets. Only 46,000 miles. started doing it a year ago but has gotten worse.  I know Forfd has had a history of problems and extended warranty on 2017 Super Duty for this problem.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591853,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2024","dateComplaintFiled":"05/31/2024","vin":"1FT8W2BTXLE","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"Pulling my 5th wheel home to California today from Williams AZ on [XXX].  The truck has just over 53k miles.   At least 8 times today my wife and I experienced the death wobble traveling on [XXX].  These episodes were difficult to overcome as we were in freeway traffic.  The front end shook so violently that it took everything I had to maintain my lane, slow down and not become involved in an accident or wreck.   I have called Ford customer service and have received a case #.   As well I have an appt Wednesday at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588780,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2024","dateComplaintFiled":"05/14/2024","vin":"1FT8W2BT5LE","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact stated that while driving at approximately 40 MPH, another driver on the road informed the contact that the vehicle was leaking diesel fuel with an abnormally strong diesel odor. No warning lights were illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that an unstated filter needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11587848,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2023","dateComplaintFiled":"05/09/2024","vin":"1FT7W2BT5LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated that while in drive(D), the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the accelerator pedal was pumped gradually, and the vehicle accelerated as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved DTC code: P0685. The contact was informed that the PCM relay needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 91,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586400,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"05/01/2024","vin":"1FT7W2BTXLE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed; however, the contact was unsure of the diagnostic results. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in an unknown recall. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585443,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2021","dateComplaintFiled":"04/26/2024","vin":"1FT8W2BT1LE","components":"POWER TRAIN","summary":"The transmission shifts hard both up and down. There was a Ford Customer Satisfaction Program 21B03, for which I never received. I contacted Ford and was told that since the program had expired there was nothing they could do. However, this is a known issue that Ford has admitted. This is a safety hazard because the transmission jumps around to various gears. If a vehicle is following and the transmission chooses a gear that is lower than appropriate, the tires will lock until the appropriate speed is reached for that gear.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583167,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"04/15/2024","vin":"1FT7W2BT2LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving at undisclosed speeds, the transmission was shifting hard, and the vehicle was jerking. The failure recurred intermittently while the contact waited for the recall repair. The contact was notified of NHTSA Campaign Number: 22V256000 (Power Train) and the recall was repaired; however, the dealer notified the contact that the valve body in the transmission was failing. The failure recurred after the contact came to a stop, and the vehicle shifted hard from tenth gear to first gear. The maintenance required message was displayed. The vehicle was restarted, and the vehicle was taken to the dealer where the valve body was replaced; however, the vehicle was diagnosed with a clutch pack failure. The vehicle was not repaired. The failure mileage was approximately 105,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11582120,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"04/10/2024","vin":"1FT7W2BN7LE","components":"UNKNOWN OR OTHER","summary":"malfunctioning component is transmission safety has been affected by hesitation in shifting during normal driving, no catastrophic failure yet though vehicle has been inspected by dealership no warning lamps or DTCs issues are ongoing and stated this is \"normal\" for this transmission (was not an issue the first 65000 miles)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11579533,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2024","dateComplaintFiled":"03/26/2024","vin":"1FT7W2B62LE","components":"ELECTRICAL SYSTEM","summary":"Truck turned off while driving on freeway and would not turn on was told it was battery replaced it did not fix it turn off while pulling trailer took it back to dealer after further search thwy foumd a bulletin and its a fuse box that gets corroded not properly sealed moister gets in and causes problem a safety problem people can wreck you from behined or catch on fire for electrical short in fuse box.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11579024,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2024","dateComplaintFiled":"03/23/2024","vin":"1FTBF2B67LE","components":"ENGINE","summary":"Intake Manifold failure. 2/5","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575563,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2024","dateComplaintFiled":"03/05/2024","vin":"1FT7W2BT3LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owned a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle entered LIMP Mode, and inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the CP4 fuel pump and informed the contact that there was rust on the fuel pump because of water damage, even though the water sensor failed to detect the presence of water within the fuel system. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 89,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575263,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2024","dateComplaintFiled":"03/04/2024","vin":"1FT7W2BT8LE","components":"POWER TRAIN","summary":"The transmission went out at 115000 miles. There is metal all in the pan and damaged the valve body. After valve body replaced the transmission still would not go into gear correctly and its an internal failure known to occur in the 10-speed 2020 10r140. This needs to be a recall.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11573679,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2023","dateComplaintFiled":"02/23/2024","vin":"1FT7W2BT0LE","components":"POWER TRAIN","summary":"Delayed shifting are not shifting at all they reset the transmission numerous times but still having the same issue. It\u2019s all part of the adaptive learning transmission system that Ford has.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11573122,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2024","dateComplaintFiled":"02/21/2024","vin":"1FT7W2BT5LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact's fianc\u00e9 owns a 2020 Ford F-250. The contact stated while the driver was driving 70 MPH, the vehicle shut off inadvertently. The contact's fianc\u00e9 was able to pull to the side of the road. The battery warning light was illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the Bosch CP4 high pressure fuel injector pump had failed and there were metal shavings in the fuel filter, which caused the vehicle to stall. The vehicle was being repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569979,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2024","dateComplaintFiled":"02/05/2024","vin":"1FT7W2BT8LE","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"Component: Battery Junction box then affecting other parts. water intrusion into battery junction box affecting and shorting out other components.    Items shorted out due to water in battery junction box include: Battery Junction Box itself, Left rear Blind Spot Monitor, Left rear Brake Light, Drivers seat control (shorted all seat heated components, All lumbar and massaging components fully inflated and would not deflate) , Windshield wiper motor shorted and stopped working, Rain sensor stopped working. Both Tow Mirrors would Randomly deploy to the furthest out position.   Main Safety Concerns were Windshield Wiper Motor Stopped Working and Seat Randomly adjusting, Inflating, Deflating.   Vehicle is currently at for dealership ( Sam Packs 5 star Ford Lewisville TX) who has diagnosed the issues.  The only warning lamp was for the Driver Side BLIS when the incident would occur.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569141,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"01/31/2024","vin":"1FT8W2BT5LE","components":"POWER TRAIN","summary":"BUSHING SLIDING DOWN THE CDF CLUTCH HUB CAUSING FLUID PRESSURE TO BLEED BY ON SEALING RING CAUSING MULTIPLY/POTENTIAL PROBLEMS.   VECHILE WAS INSPECTED BY FORD AFTER GOING IN FOR A RECALL THAT WAS ALREADY ON THE TRANSMITION DUE TO THE PLANETARY 4 ASSEMBLY AND THIS PROBLEM WAS FOUND. THE RECALL DIDN'T FAIL THIS PART DID AND PUT DEBRIS THROUGHOUT THE TRANSMITION.  WHEN TAKEN IN, IT HAD A HARD SHIFT WHILE DRIVING AND WHILE PUTTING IT IN GEAR. TRUCK HAS 98,500 MILES, BUT HAD BEEN DOING THIS FOR ABOUT 5 TO 6 MONTHS. FORD REQUIRED US TO DROP OF THE TRUCK FOR 4 TO 6 WEEKS BEFORE THEY WOULD LOOK AT IT. WE COULDN'T MAKE AN APPOINTMENT FOR THE RECALL.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11566116,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2024","dateComplaintFiled":"01/17/2024","vin":"1FT8W2BT6LE","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"[XXX] watch?v=4QLrqlCd3c0 * This video is about the South Texas taillight theft rings that local Ford Dealers are aware of and not notifying the customers to protect their property.  The Tail lights only take 30 to 45 seconds to steal  and cost between $3,500.00 to $4,200.00 to buy plus install and coding.  They are in shortage according to local Ford dealer because of the thefts.  So, you have to go out to Facebook Market Place and buy your lights back from a host of characters reselling these lights.  The consumers are out a lot of money and time dealing with , body shop,  insurance company, and a host of characters.  It's the next Ford part theft ring that cost folks money they cannot  spare ....This is BS Ford Motor and Dealers!!!!!.  The thieves  easily bypass the alarm because of Ford's design that allows tailgate to be open from inside after easily removing inspection cover (4 screws) and remove the lights in 30 seconds (two screws per tail light).  The theft of the Tail Lights makes the truck undriveable.  The Ford Light Theft is so bad that there are a shortage of lights and Body Shop long lead-times if you try and order and install through Ford Body Shop.  Could be all corrected if factory alarm would go off when tail gate drops after being set and using $10.00 worth of anti theft screws.  Ford is not notifying F150/f250 customers when they know this is happening.  Cost to consumer $4,500 to $5,000.00 and months of waiting for your truck.  The thieves are advertising the lights on Facebook Market Place and E-Bay Motors. * This is a circus that Ford can stop by fixing a alarm system and using anti thief fasteners.     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564832,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2023","dateComplaintFiled":"01/11/2024","vin":"1FT7W2BN3LE","components":"POWER TRAIN","summary":"The truck slips out of gear for no reason, suffers very hard shifts causing the truck to jerk, and skips gears making it impossible to drive safely. Also, I lost power on the freeway several times and the truck would up shift and down shift erratically causing issues maintaining speed in traffic.  I took the truck to the Ford dealer and was told I needed a new transmission. Ford has issued a recall for the Diesel truck with this transmission but refuses to repair other trucks with the same faulty transmission. This truck costs almost $60,000 new, was built in January 2020 with a faulty and dangerous transmission but ford is refusing to help their customers.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11563269,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"01/03/2024","vin":"1FT7W2BT8LE","components":"UNKNOWN OR OTHER","summary":"Electronic tailgate release has stopped working in a similar manner as my 2018 F150 which was recalled.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11562544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2023","dateComplaintFiled":"12/29/2023","vin":"1FT7W2BN4LE","components":"POWER TRAIN","summary":"Transmission failed after 106k miles, incurring $7k of repair costs.  The failure caused the vehicle to seriously hesitate and could have resulted in an unexpected slow down while driving.  There was no warning ahead of time outside slight hesitation on accelerating which my auto repair shop determined was spark plug related.  Then suddenly when driving my son home from a friends house the check engine light came on and hesitation was significant on 12/23/23.      There are several bulletins regarding the 10 speed transmission in Ford Trucks and Expeditions, I've owned  several Ford Trucks in the past and never had a transmission fail after 100k miles, conveniently after the warranty.  These trucks should go 150-200k before having major mechanical issues.  Ford will not recognize the issue and do the right thing ie: a full recall.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11562267,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2023","dateComplaintFiled":"12/28/2023","vin":"1FT7W2BN6LE","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2020 Ford F-250. The contact stated that after turning the ignition switch to the off position and removing the ignition key, the engine remained running. Additionally, the maintenance wrench icon illuminated, and the warning message \"Reduced Power Mode\" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11561389,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2023","dateComplaintFiled":"12/21/2023","vin":"1FT7W2BT6LE","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Ford F-250. The contact stated that while reversing, he became aware that the rearview camera displayed a blurred image, severely compromising the back-over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11554874,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2023","dateComplaintFiled":"11/13/2023","vin":"1FT7W2BN2LE","components":"STEERING,SUSPENSION","summary":"Driving on the interstate at speed limit after hitting a bump the driving straight the truck began to shake or ocellate violently to the point I did not have full control of the vehicle. Almost forced me off the pavement. THis is a known problem known by Ford but they are not going to recall it becuse no one has died YET!  [XXX]   [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11554637,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"11/11/2023","vin":"1FT7W2BT0LE","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"Mirrors are extending out while driving and will not return. Causing unsafe driving conditions.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551070,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2023","dateComplaintFiled":"10/20/2023","vin":"1FT7W2BT7LE","components":"SUSPENSION,POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving at various speeds, the vehicle shuddered from the front end to the rear end. The contact stated that the failure diminished while decelerating. The contact was able to continue driving. The contact stated while driving 70 MPH, the failure recurred increasingly. The contact stated that the failure decreased while decelerating, and he was able to continue driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 38,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549808,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/03/2023","dateComplaintFiled":"10/13/2023","vin":"1FT8W2BT7LE","components":"STEERING,AIR BAGS,TRACTION CONTROL SYSTEM","summary":"The contact owned a 2020 Ford F-250. The contact stated that while driving 63 MPH,  several warning chimes and alarms began to sound off and the warning message stating,  \"Traction Control Failure,\" had illuminated. At the same time, the steering wheel had suddenly seized which caused the vehicle to veer off the side of the road and further into the woods. The contact was unsure of how the vehicle came to a stop due to being knocked unconscious during the incident. Due to injuries, the contact was unable to recall details. The air bags failed to deploy. The contact received head, back, and leg injuries The vehicle was towed and totaled. There was a police report filed. The vehicle had not been taken to the dealer, diagnosed, or repaired. The manufacturer had been made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 66,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2023","dateComplaintFiled":"09/11/2023","vin":"1FT7W2B60LE","components":"SUSPENSION","summary":"The contact owns a 2020 Ford F-250. The contact stated that while driving at 60 MPH, the vehicle began to shake violently. The contact was able to safely pull to the shoulder of the roadway. After restarting the vehicle, it returned to normal functionality but has since become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined the tie rods and ball joints were loose. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 20N04, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 51,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543198,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2020","dateComplaintFiled":"09/07/2023","vin":"1FT8W2BT6LE","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Ford F-250. The contact stated while attempting to reverse out of a parking space, the rear-view camera display was foggy or displayed a distorted image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22S51, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 10.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2023","dateComplaintFiled":"09/06/2023","vin":"1FT7W2BNXLE","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Was driving on the highway when my truck(2020 f250) dash lit up, steering got extremely heavy, no abs, no drive modes, lost of collision emergency braking, lost all trailering functions, lost auto 4 wheel drive, hill assist, hill decline assist while hauling 10,00lbs. Ran diagnostics and it appear to be a wheels speed sensor. However, it went away and is now an intermittent issue. I understand parts fail on a truck but I am extremely concerned that I lost all of my safety features as well as all my towing features while towing on a highway, yet the truck still drives. I couldn't imagine towing max capacity (22,500lbs) and losing all those functions, it would almost guarantee a crash. How can a vehicle this new be rendered useless with a small sensor malfunction and continue to drive.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542136,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2023","dateComplaintFiled":"09/01/2023","vin":"1FT8X2BT2LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact received notification of Recall 22E-004, after which the vehicle was repaired. The contact stated that while driving at an undisclosed speed and towing a camper, he became aware that the vehicle had lost significant motive power and was struggling to tow as expected. No warning lights were illuminated. The vehicle was taken back to the dealer, who advised that the vehicle had been reprogrammed according to Ford's specifications. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 8,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538883,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2023","dateComplaintFiled":"08/16/2023","vin":"1FT8W2BT1LE","components":"FUEL SYSTEM, DIESEL","summary":"The contact owns a 2020 Ford F-250. The contact stated that while driving up a slight incline and pulling a trailer a burning type odor was suddenly present inside the cabin and the check engine light had flashed on before the vehicle began to lose power and stalled. After lifting the hood smoke and flames were present coming from the engine compartment. The contact attempted to extinguish the flames using a fire extinguisher but was unsuccessful and the flames intensified and began to spread to the cabin of the vehicle. Eventually the vehicle was completely destroyed from the flames. A fire report was taken at the scene and the vehicle was towed away. A police report was not taken. The cause of the failure was not determined. The local dealer was notified of the incident. The contact also indicated that a motorist observed fuel leaking from under the vehicle prior to the incident. The failure mileage was 28,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11535145,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2023","dateComplaintFiled":"07/28/2023","vin":"1FT7W2B64LE","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"My blind spot cross traffic system alert activates and deactivates on its on and warning of electrical issues post to my Ford App.   Air Bag warning comes on send message to Ford App stating Air bag not functioning due to electrical issues.   Alarm goes off multiple times throughout the day sending messages to Ford App stating Hood Open when hood is not open and some messages state electrical issues.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533194,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2023","dateComplaintFiled":"07/19/2023","vin":"1FT7W2BN5LE","components":"POWER TRAIN","summary":"You are driving and when the transmission goes to change gears it has like a dead spot in it an hesitates sometimes a couple seconds sometimes a little longer but it could cause you yo get rear ended  then it will kick in real rough and go . There are recalls on the ford trucks transmission but not for my year of truck but its the same transmission the 10 speed and its doing the exact say thing as the complaints in the recall. I took it up around two months after i bought it and they told me this is how these trucks shift that is not correct at all . My warranty has just ran out and ford does not want to stand behind it. They should be made to cover any truck with this transmission in it just not certain trucks .","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532116,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2021","dateComplaintFiled":"07/13/2023","vin":"1FT7W2BN8LE","components":"POWER TRAIN","summary":"About a year after I purchased the truck, the transmission started shifting extremely hard on occasion making a loud bang and the truck lunges on the shift. The truck shifts so hard on occasions that it sounds like it could explode. Transmission failure could cause numerous safety issues for myself, passengers and other drivers; flying parts sudden stop and/or loss of control while driving to mention a few. I have mentioned the shifting problem on at least two occasions when the truck has been at a Ford dealership for regular maintenance but I was told it not shift hard for them and that nothing is wrong with it. I am 71 years old and worked on vehicles all my life and the occasional extremely hard shifting is not normal and is an indicator to me that something is not right. No warning lights come on prior to, during or after the hard shift to my knowledge. I have read numerous complaints by other F250 owners, recalls to repair Gen 1 trannys and in a lot of instances the Gen1 transmission was replaced with Gen 2. I would prefer a \u201cnew\u201d transmission. Thank you.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532149,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2023","dateComplaintFiled":"07/13/2023","vin":"1FT7W2BT3LE","components":"STRUCTURE,ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Ford F-250. The contact stated that while using the remote key fob to unlock the doors, the doors failed to unlock. The contact had to manually unlock the doors. The contact then stated that the electrical system started malfunctioning and the A/C unit, the radio, and the Blind Spot Monitoring (BSM) light failed to operate as designed. The vehicle was taken to the dealer where the technician noticed that the rear passenger\u2019s side taillight was filled with 3-inches of water. Additionally, the bliss module was corroded due to the water intrusion. The contact was informed that the tail lamp seal and the taillight assembly needed to be replaced. The water was drained; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 51,997.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531371,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2023","dateComplaintFiled":"07/10/2023","vin":"1FT7W2BT9LE","components":"ELECTRICAL SYSTEM","summary":"My truck engine does not start after idling in the driveway. The gauges have power, but there is a no crank/no start situation. I used an OBD reader, and there is no communication with the computer. I researched recalls for similar vehicles, and there was a battery junction box recall on several VIN characters, but not mine, I believe this is a larger problem that affects more characters than what is currently listed. My truck is currently in the repair shop at ukiah Ford.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11527229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2023","dateComplaintFiled":"06/15/2023","vin":"1FT7W2BT5LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V256000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11526278,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2022","dateComplaintFiled":"06/09/2023","vin":"1FT7W2BN2LE","components":"FUEL/PROPULSION SYSTEM","summary":"Evaporator purge valve Ford part number LC3Z-9B325-A. It has been changed by local Ford dealer once, inspected twice more in a 7 month period by the same dealer. Causing erratic idle and engine pause during accelerating.  Engine warning light repeatedly appears, during dealer inspection, dealer reports passing test and turns engine warning light off.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522269,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"05/16/2023","vin":"1FT7W2B63LE","components":"SUSPENSION","summary":"The contact owns a 2020 Ford F-250. The contact stated that on several occasions while driving at speeds over 45 MPH, the vehicle experienced the death wobble with several unknown warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that an unknown cable needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that an alignment was needed and that the dual damper kit, drag link, and tie rod link needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11519847,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"05/01/2023","vin":"1FT8W2BT5LE","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Ford F-250. The contact stated that the rear-view camera was blurry, hazy, and cloudy. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 22V644000 (Back Over Prevention). The manufacturer was contacted and referred him to the NHTSA Hotline for assistance. The approximate failure mileage was 69,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517280,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2023","dateComplaintFiled":"04/16/2023","vin":"1FT8W2BT9LE","components":"VISIBILITY/WIPER","summary":"I want to file a formal complaint against Sunland Ford in Victorville California about not remedying this safety recall for my vehicle in a timely manner.  A letter was sent out to me on May of 2022 regarding this recall and I have contacted Sunland Ford several times to get this recall resolved and here we are almost a year later and it still hasn't been fixed.  I was in snowy conditions in Montana in March and I just about wrecked because of the became inoperable for a short period of time so I need someone to please get Sunland Ford to hurry up and get this fixed asap.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11516175,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2023","dateComplaintFiled":"04/09/2023","vin":"1FT7W2BT1LE","components":"STEERING,SUSPENSION,WHEELS","summary":"Experienced \u201cthe death wobble\u201d going 68 mph on a highway after hitting a small transition.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11514916,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"04/01/2023","vin":"1FT7W2BN5LE","components":"STEERING","summary":"The clock spring in my truck has been replaced two times now and is now failed for a third time. I\u2019ve heard from other owners, and they are also experiencing problems with their steering wheel clock springs.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11514682,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2023","dateComplaintFiled":"03/30/2023","vin":"1FT7W2B61LE","components":"ENGINE","summary":"There is a pinging noise coming from engine.  Sounds like a loud lifter(s)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513780,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2023","dateComplaintFiled":"03/25/2023","vin":"1FT7W2BT3LE","components":"STEERING,SUSPENSION","summary":"Traveling on the highway when I would hit rough road or potholes the front end would shake violently enough to scare me, like the front end was loose. I did not lose control, but it was at the point where I thought I could. I have never felt anything like it. After doing some research and finding many others with the same issue enough that the common name for it was the Ford \"Death Wobble\"! My Pickup is an F250 2020 with 60000 miles on it should not have that problem this soon. But in my research, I found that it was happening as low as 20,000 miles and that the repairs would only hold for about 25,000 miles.  To verify I took it into the local Ford dealership who did a diagnostic check up on it and said the drag links were shot. They said it was a common thing and that they replace several a week to the tune of about $1500 plus dollars.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11512911,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2023","dateComplaintFiled":"03/20/2023","vin":"1FT7W2B69LE","components":"SUSPENSION","summary":"While driving highway speed (approx. 65 MPH) on a paved Farm Market Road, the front end of the truck started vibrating so bad that I temporarily lost control of the truck. The vibration and bucking of the front end of the truck pulled me into the other lane but fortunately there was no oncoming traffic. I reduced my speed and pulled to the shoulder and examined my tires and undercarriage. Upon examination everything appeared to be intact and no damage was observed. There were no previous warnings or indications of an issue prior to the incident. I have since driven the truck approx.100 miles with no issues.  This truck is well maintained and had no previous issues!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11512051,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"03/15/2023","vin":"1FT7W2BN8LE","components":"VISIBILITY","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility). The dealer was made aware of the issue and declined to perform the recall repair unless the windshield wiper arms were faulty. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511280,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"03/10/2023","vin":"1FT8W2BT1LE","components":"POWER TRAIN","summary":"Transmission locks rear wheels when it shifts 3rd to 4th gear nearly caused accident. Cannot get parts to repair for 6 months or more. Can on get a rebuild for $5500. Plus labor. I see hundreds of complaints on this transmission not good for an $85.000 truck VERY UNSAFE","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11509771,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2022","dateComplaintFiled":"03/01/2023","vin":"1FT8W2BT6LE","components":"POWER TRAIN","summary":"Transmission stuck in 7th gear three times. Transmission failed and is not fixable. Transmission has to be replaced. Ford has several recalls on the transmission but my truck doesn\u2019t fall under the VIN recall list.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508222,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2023","dateComplaintFiled":"02/20/2023","vin":"1FT7W2B62LE","components":"STEERING","summary":"Purchased this truck used on 2/18/23. Test drove with no problems. Drove home 80 miles with no problems. Drove around home 30 miles with no problems. This morning 2/20/23 I drove the truck to work and just a few miles from home while traveling approximately 55 m.p.h. the front end of the vehicle started shaking violently, and I had to apply braking and almost come to a stop before it stopped. Once it stopped I continued to work, 30 miles away with no further issues. On the way home from work, I made it to near the same area where the shaking happened this morning and it occurred again, at around the same speed. A couple of hours later, I drove back over the same section of road and going away from home no issues, but coming back it happened again in approximately the same location that it had returning from work. I returned home picked up my wife and it did not occur in this spot going either direction, but we continued up the road after passing our home and turned onto another somewhat rough road. After about a mile it occurred for the forth time in this one day. My wife was very frightened. No warning lamps were lit, and the vehicle has not been in for service yet since this is only my second day driving the vehicle, which only has 8 months of warranty left.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11506373,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2022","dateComplaintFiled":"02/09/2023","vin":"","components":"VISIBILITY","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11504660,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"01/31/2023","vin":"1FT7W2BT0LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V256000 (Power Train) however, the parts for the repair were unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal without warning. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 62,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11503944,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2023","dateComplaintFiled":"01/27/2023","vin":"1FT7W2BN8LE","components":"VISIBILITY","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the driver's side windshield wiper failed to operate and then detached. The dealer was made aware of the failure but confirmed that parts were not yet available. Mac Haik Ford Lincoln (7201S I-35 Frontage Rd, Georgetown, TX 78626) was also made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,800. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502576,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2023","dateComplaintFiled":"01/19/2023","vin":"1FT8W2BT8LE","components":"SUSPENSION","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving approximately 55 MPH, the vehicle experienced a death wobble. The front-end of the vehicle was shaking uncontrollably. The contact pulled over and regained control of the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 24,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501585,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2022","dateComplaintFiled":"01/13/2023","vin":"1FT8W2BT6LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving 70 MPH, the vehicle experienced hard shifts while jerking. There was no warning light illuminated. The contact slowed down until the failure ceased. The contact then resumed normal driving. The contact stated that the failure had been reoccurring while driving at various speeds. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 22V256000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11500536,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/06/2023","vin":"1FT7W2BTXLE","components":"FUEL/PROPULSION SYSTEM","summary":"While driving on the highway at approximately 70 mph the truck's check engine light came on followed by a message \"reduced power\" on the dash cluster. The truck shut off almost instantly after this.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11499889,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/03/2023","vin":"1FT7W2BTXLE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving approximately 60 MPH, the vehicle decelerated to 40 MPH and failed to properly accelerate. The contact also stated that while shifting into reverse or drive, the transmission seized in tenth gear and then shifted to sixth gear. The contact stated that he received an alert indicating to see Owner\u2019s Manual. No warning lights were illuminated. The failure recurred. The contact then notified the dealer of the failure, and the contact was advised to drive the vehicle 500 to 1000 miles after reprogramming. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11499037,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2022","dateComplaintFiled":"12/27/2022","vin":"1FT7W2BT2LE","components":"FUEL SYSTEM, DIESEL,ENGINE","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle started shuddering and lost motive power. The message \"Engine Failure\" was displayed. The vehicle was towed to the dealer, where it was diagnosed with high-pressure fuel pump failure. The dealer diagnosed that the fuel injectors, the high-pressure fuel pump, and the fuel lines needed to be replaced, Additionally, the Diesel Exhaust Fluid (DEF) fuel tank needed to be cleaned. The dealer informed the contact that the repair was covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 20,942.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11497661,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2022","dateComplaintFiled":"12/15/2022","vin":"1FT7W2BT0LE","components":"STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"2020 Ford F250 Super Duty, I have a Severe Death Wobble that has developed for the second time in a short period of time.  The Ford Death Wobble is The Violent Shaking of the Vehicle can cause loss of control of the vehicle and difficulty steering wile vehicle is in operation at any time under typical driving conditions or speed. This exposes the driver and occupants of vehicle, as well as others who share the road with them, to an increased risk of accident, injury, or death. This description of death wobble was taken from a class action lawsuit that was filed in 2019. The first occurrence happened around 47,000 miles. I brought it in to the dealership; they said it was a steering damper not covered under the warranty. I paid for the replacement of steering damper. However the replacement did not fix the issue. I took it back in for further evaluation and repairs. After nearly a week of them having the vehicle at the dealership; they finally agreed to have the track bar replaced under warranty. The technician working on vehicle said that an axle needed to be replaced as well but it was not replaced at the time. After track bar was replaced; there was a drastic improvement and problem was resolved but short lived. About 7 months later and at 85,000 miles the death wobble has returned and is much worse. Due to the issue, steering is very loose and sloppy. causing you to catch the vehicle from side to side of the lane due to the steering wheel not being straight. setting off errors and disables many of the safety features. Some of the features that are disabled wile driving: advanced traction control system, pre-collision assist system fault, abs system, hill descent control fault, hill start assist.  After bringing truck to dealership for this issue again; they quickly realized that the issue has returned again and stated that the axle shaft will need to be replaced this time in addition to prior parts. They again are trying to say that warranty may not cover repairs","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493431,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2022","dateComplaintFiled":"11/14/2022","vin":"1FT7W2BNXLE","components":"POWER TRAIN","summary":"Transmission shifts into gear very harsh. While driving accelerator \u201cgas pedal\u201d stops working. Almost hit by other automobiles while leaving intersections or make turns do to sudden loss of power.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11492841,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2022","dateComplaintFiled":"11/09/2022","vin":"1FT7W2BN6LE","components":"ENGINE","summary":"Engine developed ticking noise. After doing research many 250 7.3 owners are describing same ticking noise with their vehicles","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491940,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2022","dateComplaintFiled":"11/02/2022","vin":"1FTBF2A67LE","components":"AIR BAGS","summary":"The airbag clock spring needs to be replaced otherwise the airbags will not deploy and FORD dealership is stating it is not a warranty problem.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491787,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2022","dateComplaintFiled":"11/01/2022","vin":"1FT7W2B6XLE","components":"STEERING,SUSPENSION","summary":"This vehicle has the death wabble. It has happened at least 5 times in the last 6 to 8 months. The last incident the vehicle shook so bad we thought it was going to turn over. Only happens at higher speeds and whenever you hit a bump or.pothole in the road.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11489597,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2022","dateComplaintFiled":"10/17/2022","vin":"1FT7W2BNXLE","components":"POWER TRAIN","summary":"This vehicle was a 2 year old used one owner truck purchased from a Ford dealership. The dealership repaired an issue with the transmission which was based on harsh engagement when putting the truck in gear forwards and reverse. 2 months after receiving the truck and being repaired, the issue is happening again. There is a service bulletin and ford is aware of the issue but is not currently doing anything about it. This is a defective transmission and poses a safety risk. The lurch is so hard that you have put all your weight on the brake pedal to put it in gear and hope nothing or no person is in front or behind the truck and the truck happens to lurch enough to cause damage or bodily harm. Contacted the ford dealership and they want to pull the transmission to find the issue but all parts and new transmission are on back order with no availability date. They need to do this in order to reach out to ford. However, they have a current truck that has been sitting in the shop for 6 months with no available parts. Called ford corporate and they are not willing to work with me unless the truck is in the shop. My only two options right now are to drive the truck and hope the transmission does not lock up on the highway due to a failure or let a truck that I am making payments on sit in the shop for an unknown amount of time. Ford is forcing me into continuing to drive the truck as is with the potential risk of a transmission completely breaking at anytime on the highway.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11488028,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"10/05/2022","vin":"1ft7w2b61le","components":"VISIBILITY/WIPER","summary":"Mine and my families saftey was at risk when the A/C failed to run during a trip home. It was a damp rainy day and the windshield completely fogged over on the inside. Running heat and opening windows would not clear the visibly issue. There was 0% visibility. I had to drive with my head out the window to slow to a stop and wait hours before the A/C resumed working.  Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been reproduced every time I drive the truck and has been verified and attempted service by two separate Ford Dealers. The truck was with the first Dealer for 1.5 months. I am in communication with the second Dealer now.  This was a Ford buy-back vehicle. The claim was that the vehicle was overheating and that a fan shroud was replaced to fix the issue. I am skeptical that there wasn't more to the issue that wasn't resolved.  No warning prior to failure. July 2022 is when the problem caused me issue. I do believe the issue was there since I purchased the vehicle used in August 2021, but the vehicle was not driven much so it never affected me.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11486682,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2022","dateComplaintFiled":"09/27/2022","vin":"1ft7w2bt2le","components":"STEERING,SUSPENSION","summary":"My 2020 Ford F-250 4x4, has 40,000.  Has developed the \"Death Wobble\".  I went over a expansion joint on a bridge at 55mph and the front wheels started violently shaking, it would not stop until I slowed to 5 mph.  My mechanic replaced both the inner and outer drag links, although they were not very worn.  After they were replaced the \"Death Wobble\" returned when I drove over another expansion joint.  The mechanic again replaced both inner and outer drag links.  I went to a Ford dealer and talked to the service writer and was told that Ford knows about this \"Death Wobble\" but their not going to fix-it. There are lots of complaints about this, and this needs to be fixed.  When a truck gets into this \"Death Wobble\" it could very easily cause a accident. So far I have spent over $1000.00 in repairs with no guarantee that this problem is fixed!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484317,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2022","dateComplaintFiled":"09/13/2022","vin":"1FT7W2BT7LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V256000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480764,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/22/2022","dateComplaintFiled":"08/23/2022","vin":"1FT7W2BNXLE","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"On 8-22-2022 upon arriving at the work site my Australian Shepherd jumped from the cab of the truck catching her left front leg in the hole in the running board resulting in a severe compound fracture resulting in surgery.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479235,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2022","dateComplaintFiled":"08/14/2022","vin":"1FT8W2BT2LE","components":"STEERING,SUSPENSION","summary":"Went over a bump and the car started shaking violently. Research has shown this is called the Ford Death wobble. I had to stop on a busy street to get it to stop, which is dangerous","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474098,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"07/15/2022","vin":"1FT7X2B61LE","components":"VISIBILITY","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available.  The contact stated that while washing the vehicle, he became aware that the windshield wiper arm was fractured. The dealer was contacted and informed the contact that the manufacturer had cancelled the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was 17,990. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471517,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2022","dateComplaintFiled":"06/29/2022","vin":"1FTBF2B6XLE","components":"SUSPENSION","summary":"Pulling 5th wheel going down hill at 60 mph pump brakes to maintain speed and steering wheel began to vibrate.  Did not stop until speed was reduced to around 45 mph.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2022","dateComplaintFiled":"06/28/2022","vin":"1FT7W2BN6LE","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Ford F-250. The contact stated that while the air conditioner was turned on, an abnormal vinegary odor was detected. The dealer was made aware of the failure and informed the contact that the odor was due to mold and mildew from condensation in the air condition system. The contact was informed that the mechanic would spray the air condition system to get rid of the mold. The contact was concerned about his health while the air conditioner was turned on and mold spores were blowing into his face. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 27,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11469210,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2022","dateComplaintFiled":"06/14/2022","vin":"1FT8W2BT1LE","components":"VISIBILITY/WIPER","summary":"On 4/24/2022, during a snow storm the passenger side wiper failed to work and came disconnected from the vehicle. The drivers side wiper stopped working and would not return to the downward (parked) position. Both wiper arms are stripped and non-functional. I was forced to wait for two days for weather/roads to clear before I could leave for my destination, due to the non-functioning wipers and weather. I tried to order new wiper arms from on-line dealers and third party dealers only to have all orders canceled as that there are no parts available, and that new availability was unknown. While in search of these parts, I found that there is a Ford recall on this issue, Safety notice #22S26 / NATSA #22V250. On 5/18/2022 I went to a Ford dealer for repairs and was told there are no parts, with no known time of receiving such parts. On 6/10/2022 I returned to the dealer and was told the same information, no parts. On 6/14/2022 I called Ford and was given a case number, and informed that the arrival of any new replacement parts was still unknown. The truck is obviously not safe to drive in, or when inclement weather is advised and/or happening. I have had to pull off the road and wait out rain storms and fog as well. Ford has made no offer of reimbursement due to lost use of this vehicle , or offered to sponser a loaner truck for use while waiting for the the repairs/parts to come available. At best, Ford has offered to try and escalate my request for replacement parts, which to date is still unknown, and parts are still unavailable.  ... Which leaves me with a, new 2020 F-250 that is, and has been, unsafe drive since April of this year (which, by the way, I pay almost $1000.00 per month in a loan payment on.)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11464745,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2022","dateComplaintFiled":"05/16/2022","vin":"1FT7W2BT8LE","components":"POWER TRAIN,SERVICE BRAKES","summary":"The components in questions is transmission. My sister had borrowed my truck. She put the truck in park and walked back inside to grab an item. Her dog ran out of the house and at that moment she realized the truck was rolling forward. Luckily they was a passenger in the passenger seat that was quick to act and climbed over the middle console and pressed on the brake. There is a video of the insistent. The passenger then confirmed the truck was In park and moved the selector to reverse then park then reverse and park again. Please note the truck was on relatively flat ground. Not a huge incline hill.   The truck could have killed the dog or even ran over my sister in her pursuit to get her dog away from the truck.   They problem was attempted to be recreated at the moment of the incident but wasn\u2019t retractable at the time. I will be checking it every time I drive the truck from hear on.   No one was hurt so a report wasn\u2019t filed with the police nor was it taken to the dealer for inspection.   There was no warning lights illuminated at the time. However The gear selector did show park.   I\u2019m unable to upload the video just segments of the video. There is a full video.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11463802,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2022","dateComplaintFiled":"05/08/2022","vin":"1FT8W2BTXLE","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"Tailgate will open by itself going down the road and sometimes when parked. Key fob is in console not my pocket so I know the button is not being pressed accidentally. Some mornings when I leave for work it will be down. Seems to do it more often when I start truck, release parking brake and shift into reverse. If I\u2019m pulling my trailer and it does this it\u2019s going to damage tailgate also safety concern loosing cargo while going down road. I have checked the key fob and it takes two consecutive presses to open tailgate. That seems to work fine.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11461844,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2022","dateComplaintFiled":"04/22/2022","vin":"1FT8W2BT8LE","components":"POWER TRAIN","summary":"While driving and coming to stop two times the transmission downshifted rough causing the wrench light to come on saying powertrain/ four-wheel drive fault. Had to have the vehicle towed to my home and make appointment to have vehicle looked at the next week.  I have read other forums and many people have been stating the same exact thing has happened to them in the 17+ year super duty\u2019s and ford has been secretly fixing the issue when customers bring vehicle in for oil changes or service.  I also read that the transmission doing this causes metal shavings to end up in the fluid and clog lines.  I feel this is a severe issue if I would have been towing, it would have caused an accident.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11461532,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"04/20/2022","vin":"1FT7W2BN8LE","components":"POWER TRAIN,STRUCTURE,VISIBILITY","summary":"The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V087000 (Structure, Power Train) and 22V25000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11455998,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2022","dateComplaintFiled":"03/10/2022","vin":"1FT7W2BT6LE","components":"STEERING,SUSPENSION","summary":"I have been experiencing a light oscillation of the steering wheel when hitting expansion joints and bumps in the road at highway speeds (50-75 MPH). Today when I hit the same expansion joint/ bump, my steering wheel oscillated violently, the truck shook violently and the brakes were not very effective in slowing the truck. This lasted about 3 to 5 seconds. I was travelling about 70 MPH when this occurred and I did not see the speed where it stopped as I was a bit shaken up.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11454531,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2022","dateComplaintFiled":"02/28/2022","vin":"1FT7W2B69LE","components":"STEERING,WHEELS,UNKNOWN OR OTHER","summary":"After hitting a bump/pothole on the road a violent shaking took place throughout the vehicle, the steering wheel shook violently. I was able to slow down to approximately 10mph and the vibration stopped. I then continued on my journey. It happened another 5 times. This happened in a construction zone with no where to pull off. Through sheer strength I was able to control the truck, but vehicles behind me had to slow down as well. No inspection done as yet, vehicle going to dealer on 03/07/2022. Online reports of something similar called \"death wobble\". No inspection by police or insurance. No warnings or warning messages etc.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11454057,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2022","dateComplaintFiled":"02/25/2022","vin":"1FT7W2BN7LE","components":"STEERING,SUSPENSION","summary":"While traveling down highway 65-70 mph. after hitting bumps in road my truck started shaking& shimmering wildly. While holding on to steering strongly, slowed down, pulled over and it finally quit. I heard of earlier Ford trucks having problems like this. They called it the Death Wobble!!! I thought problem had been solved by Ford, but this has happend two times to me recently. Have not heard of anyone with newer trucks having problem like this. My truck is 2020 Ford F-250. What do I need to do to solve problem.  Thanks","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11454116,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2021","dateComplaintFiled":"02/25/2022","vin":"1FT7W2BN7LE","components":"POWER TRAIN","summary":"The contact's husband owns a 2020 Ford F-250. The contact stated while her husband was at a stop sign, the transmission seized in 2nd gear and the vehicle failed to respond while the accelerator pedal was depressed. The contact's husband stated that the check engine warning light illuminated and \"wrench\" symbol was displayed on the instrument panel. On another occasion, the transmission seized in 7th gear and the vehicle was unable to make it up an overpass. The vehicle inadvertently started to roll back down the overpass. The contact's husband also had alerts on the Ford Pass monitoring tool and received a \u201cfailure with PCM and 2nd gear bypassing during cycle\" alerts on his cell phone. The contact drove the vehicle to a local dealer, where it was diagnosed with needing the transmission replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11452800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2021","dateComplaintFiled":"02/18/2022","vin":"1FT7W2BT7LE","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"Going down road cruise set in a 4 lane heavy traffic my truck dies like a light comes on and cars are bumper to bumper I\u2019m trying to pull over my children are in the vehicle they go to crying scared finally I got half way off the road and got out and with few good peoples help pushed it out of the road I switched on and off the truck I could hear the pump near the tank making all kinds of noises I new then my fuel pump had went out","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11450728,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"02/07/2022","vin":"1FT7W2BN0LE","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2020 Ford F-250. The contact stated all the door latches were frozen and failed to keep the doors securely closed. The contact stated that the door ajar warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing all door latches to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with Manufacturer Communications: 18N03 and FSA17S33; however, the dealer stated that the vehicle did not qualify for repairs due to the mileage. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11449507,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2021","dateComplaintFiled":"01/31/2022","vin":"1FT7W2BT8LE","components":"ENGINE","summary":"The contact owns a 2020 Ford F-250. The contact stated that while driving approximately 55 mph on the highway, the check engine warning light illuminated, and the vehicle went into limp mode causing the speed to suddenly reduce to 30 MPH. The vehicle was taken back to the dealer who diagnosed that the failure was due to an engine software update. A software update was performed but the failure reoccurred. The vehicle was taken back to the dealer and the NOX sensor was replaced; however, the failure reoccurred. The manufacturer was notified of the failure and the contact was informed that an engineer would be sent to examine the vehicle. No further information was available. The vehicle was not yet repaired. The failure mileage was 72,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11448070,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2022","dateComplaintFiled":"01/19/2022","vin":"1FTSW21Y79E","components":"TIRES","summary":"The contact owns a 2020 Ford F-250 equipped with Cooper tires, Tire Line: Discoverer M+S, Tire Size: LT275/55/R20, DOT Number: UTOTXNR2716D13L. The contact stated while her husband was driving and towing a 17-foot RV, while making a right turn, the vehicle began vibrating. The contact stated no warning light was illuminated. The driver continued driving to a nearby gas station and noticed that the rear driver\u2019s side tire had a bump on the outer side of the tire. The driver decided to continue driving the vehicle to his destination with the faulty tire. The contact stated that her husband drove the vehicle to a tire shop and had all the tires inspected. The tire shop replaced both rear tires. The contact stated on 1/15/2022, while her husband was driving 40 MPH and towing the 17-foot RV, the vehicle experienced the vibration again. The driver continued driving to his destination with a faulty front driver\u2019s side tire. The contact stated on 1/17/2022, her husband drove the vehicle to another tire shop and had all the tires inspected. The tire shop replaced both front tires.  A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19T005000 (Tires) however, the tire line was not included. The tire manufacturer had been informed of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"COOPER","productModel":"COOPER DISCOVERER M+S","size":"LT245/75R16","manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":11445294,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2021","dateComplaintFiled":"12/28/2021","vin":"1FT8W2BT8LE","components":"EXTERIOR LIGHTING","summary":"I have had several incidents when driving at night that I keep getting flashed by other drivers thinking my truck head lights are on high beam. I see there is a recall for other year models for the DRL is not dimming when the low beams are on. I am thinking this is happening to this truck. I am going to have ford look at it but they are just going to check light alignment.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11442683,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2021","dateComplaintFiled":"12/04/2021","vin":"1FT7W2BT1LE","components":"SUSPENSION","summary":"This is the 6th time this has happened. All driving speeds from 60-75 mph. Will hit a random bump in the road and the front end will go in to a severe death wobble. When this happens you cannot steer the vehicle, or stop it easily. The only way to make it stop is to get slowed down to 20 mph or so. We have had it at the dealership we\u2019ve purchased it from several times with no fix yet. It has become scary to drive for both me and my wife. Ford should have a recall out before it kills anybody.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11438980,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2021","dateComplaintFiled":"11/01/2021","vin":"1FT7W2BT2LE","components":"STEERING,SUSPENSION","summary":"I just purchased this 2020 F250 on 10/21/21 with 39000 miles. While driving the vehicle on a Ft Worth toll road at 70 mph, below posted speed limit of 75, truck and steering wheel began to shake violently. Luckily there was light traffic that kept me from causing an accident before I could get it stopped. Took vehicle to Ford dealer and was told my vin # is not included in trucks that Ford has been fixing. An internet search of \"F250 death wobble\" will show how widespread this problem is. Ford knows there is a problem but will not do anything to solve it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11438619,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2021","dateComplaintFiled":"10/29/2021","vin":"1FT7W2BNXLE","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Ford F-250. The contact stated that while operating the vehicle, the engine began to sputter and misfire with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the spark plug wires were faulty and needed to be replaced. The spark plug wires were replaced with the manufacturer\u2019s OEM wires however, approximately three months later the failure recurred. The mechanic installed the new improved spark plug wires ordered from the manufacturer and the failure was remedied. The local dealer and the manufacturer were contacted and made aware of the failure. The failure mileage was 9,200.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11437994,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2021","dateComplaintFiled":"10/24/2021","vin":"1ft8w2bt6le","components":"SUSPENSION","summary":"High speed wobble when driving over un even pavement such as a transition from asphalt to concrete.  if turning slightly while driving 60 - 70 miles/hr and you run over slightly rough pavement, it will start to wobble violently and you have to slow to 25 or 30 miles/hr for it to stop.  when you are on a multi lane highway and on the inside lane(s) you have to navigate to the shoulder to slow down and it is very dangerous.  there is many internet articles reflecting this exact situation and it is a design defect with the F250.  I would hope a recall would be issued to require Ford to fix this problem before someone is killed.  Right now the only option available is to buy and after market stabilizer to try and minimize this issue.  thanks","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11434417,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2021","dateComplaintFiled":"09/26/2021","vin":"1ft7w2bn7le","components":"POWER TRAIN","summary":"Transmission will not shift and sends you into high rpms just for you to let out and eventually have to stop or put in neutral to sort of reset shifting. It also will, out of nowhere, not move when you hit accelerator. This happened to me several times pulling into traffic. Hit the accelerator to go only to have enough to get you in traffic and no more acceleration. A delay for up to 3-5 seconds. This was the most dangerous aspect of the truck. The other dangerous aspect due to transmission is that when putting in gear the truck would slam you forward. If you didn't have a firm foot on brake you would be slamming into whatever is in front of you. When I say form foot, I mean [XXX] near standing in it. It is in ford shop currently. Not sure what to do with this truck after I get it back. Been in shop 3 weeks without any update to what is wrong.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11429623,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"08/18/2021","vin":"1FT7W2BT7LE","components":"UNKNOWN OR OTHER","summary":"The contact owns a 2020 Ford F-250. The contact stated while driving at various speeds, the vehicle experienced unintended acceleration. The RPM revved up.  The brake pedal was applied however, the vehicle was slow to respond and decelerate.  Additionally, while reversing the vehicle accelerated without warning. The vehicle was taken to the local dealer on multiple occasions where it was diagnosed with a reprogramming needed and turbo adjustment. The vehicle was repaired however, the failure recurred. The vehicle was next taken to Benson Ford, Inc (4701 Calhoun Memorial Hwy, Easley, SC 29640, (864) 855-5383) and diagnosed that the transmission valve body needed to be replaced. The vehicle was repaired however, the failure recurred. The contact mentioned that he was concerned about driving the vehicle. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 1,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11425611,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2020","dateComplaintFiled":"07/20/2021","vin":"1FT7W2BN0LE","components":"POWER TRAIN,ENGINE","summary":"Severe hesitation when accelerating from a crawl. There is a definite issue with either the 10 speed trans or the throttle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11425543,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"07/19/2021","vin":"1ft7w2bn5le","components":"UNKNOWN OR OTHER,POWER TRAIN","summary":"On numerous occasions when trying to accelerate to merge into traffic, the throttle does not respond to the request for multiple seconds, then power is returned and truck lunges. This has caused merging traffic to not understand my intention and they overcompensate.   This also happens when trying to overcome another vehicle, which could lead to inability and raises risk of not having enough anticipated lead time to overcome other vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11425574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2021","dateComplaintFiled":"07/19/2021","vin":"1FT7W2BN9LE","components":"UNKNOWN OR OTHER","summary":"Vehicle hesitates when pressing accelerator from complete stop slow speed. Scares me sometimes when trying to cross a busy intersection. You press on the gas and vehicle either doesn't move for an instant or if rolling vehicle will actually slow down before taking off. This happens multiple time a day.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11422850,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2021","dateComplaintFiled":"06/29/2021","vin":"1FT7W2BT4LE","components":"SUSPENSION","summary":"Vehicle shakes violently when driving at highway speed 65-70 mph even slower, have to stop almost completely on highways! Very dangerous, as soon front tires hit any imperfections on the road even small pot hole or open joints on the road. This is a pretty known problem on previous trucks '17-'18 problem still on 2020 trucks my start doing it at 39500 miles. Hoping Ford make a recall for this just like they did with the 2018 f250 that I used to have.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11419087,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2021","dateComplaintFiled":"05/31/2021","vin":"1FT7W2BT7LE","components":"SUSPENSION","summary":"My steering wheel is out of orientation by 5 to 10 degrees. there is a shimming in the steering wheel. This is accentuated when i change lanes on the freeway and go over the lane deliniators. If i am on a smooth road on the freeway, my vehicle tracks perfectly staight without and pressure on the steering wheel(hands off, no other vihicles near me. I have less than 15,000 miles. Check mu service record. It is stellar. No accidents. No off road driving. Move my fifth wheel tralir 20 feet to a new space only. Never had the fifth wheel on the road yet. My fifth wheel is an ultra lite design for a F-150. There was a lawsuit for the Death Wobble for the 2019 and earlier models. How many adults and children have to die before it shows up on your radar screen. What are the algorithems for this to be a unhidden issue. Shame on you.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11415516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2021","dateComplaintFiled":"05/07/2021","vin":"1FT7W2BN6LE","components":"VISIBILITY/WIPER","summary":"REAR SLIDING WINDOW SHATTERED AFTER REMOTE STARTING VEHICLE WHICH TURNS ON REAR DEFROSTER.    GLASS EXPLODED INTO CAB COVERING OCCUPANTS IN GLASS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11413605,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2020","dateComplaintFiled":"04/23/2021","vin":"1FT7W2BT5LE","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"MOTOR HAS A NKOCKING TAPPING SOUND LIKE AND OLD SCHOOL TYPE WRITER AND GETS LOUD AT TIMES WHEN IDELING AND SOME TIME REALLY LOUD ANFTER DRIVING IT FO RW WHLLE, (DIESEL ENGINE DOESN'T SOUND LIKE THAT),FORD ENGINEERING AT FACTORY KNOWS WHAT THE PROBLEM IS BUT REFUSES TO ALLOW DEALERSHIP TO REPAIR IT AND REPLACE THE PARTS.  TRANSMISSION HAD SNECOR AND VALVE BODY GO OUT CAUSED TRANSMISSION TO LOCK UP IN 10TH GEAR AND STALLING OUT. DEALERSHIP REPLACED THE PARTS WITH NEW ONES, BU TDID NOT CORRECT THE PROBLEM AND NOW STALLES AND SLIPPES WHEN SHIFTING GEARS, OR SOMETIMES SHIFTS SO HARD IT SHAKES THE TRUCK (F250 DIESEL). HAS A GRINDING NOISE WHEN DOWN SHIFTING FROM 5,4,3 GEARS. WHEN DRIVINING THE TRUCK AND GO TO PASS AROUND ANOTHER VEHICLE IS SLIPS GEARS ARE STALLES DOWN UNTIL IT CAN CATCH ITS GEAR TO GO HAPPENED SEVERAL TIMES.  VEHICLE ONLY HAS 6,500 MILES ON IT AND WAS PURCHASED AUGUST 26, 2020 AND SHOULD NOT HAVE THESE ISSUES AND PROBLEMS. MOST OF ALL THE FACTORY ENGINEERS SHOULD NOT DENY THE DEALERSHIP TO FIX AND REPLACE WHAT IS WRONG AND CAUUSING THE LOUND AND UPNOGCHIS KNOCKING TICKING SOUND EVEN AFTER DOING A BLACK BOX FLIGHT RECORDER TO DETERMINE WHERE THE PROBLEM IS COMING FROM. THEY SAID TO KEEP DRIVING UNTIL ENOUGH COMPLAINTS COM IN TO HAVE A RECALL SENT OUR ARE UNTIL IT BRAKES AND GOES OUT.  THIS IS A SAFETY HAZARD TO EVERYONE ON THE ROAD AND COULD POSSIBLY CAUSE HARM TO INISANT PEOPLE, SUCH AS MYSELF, MY FAMILY, AND OTHERS OUT ON THE ROAD. PLEASE HAVE THIS LOOKED INTO AND HELP GET IT TAKEN CARE OF.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11408089,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2021","dateComplaintFiled":"04/14/2021","vin":"1FT7W2BT1LE","components":"ELECTRICAL SYSTEM","summary":"APPROXIMATELY 100 MILES INTO A JOURNEY, WHILE TOWING A 5TH WHEEL TRAILER, AT APPROX. 70MPH IN A 75 MPH ZONE BETWEEN CARLSBAD NM AND EL PASO TX ON HIGHWAY #180, THE TAILGATE OF MY F-250 OPENED WITHOUT WARNING OR REASON. I WAS GOING STRAIGHT SO IT DIDN'T MAKE CONTACT WITH THE TRAILER SO NO DAMAGE TO THE TRUCK OR TRAILER. I WAS ABLE TO PULL OVER AND SECURE. THIS IS THE SECOND TIME THIS HAS OCCURRED -- I ALSO REPORTED THE PRIOR INCIDENT TO NHTSA AND TO FORD.  ALSO, WHEN THIS OCCURRED THE DRIVER DASHBOARD ALERT FOR OPEN TAILGATE DID NOT ACTIVATE. THE TRUCK HAD APPROX. 10,000 MILES AT THE TIME.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11404810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2021","dateComplaintFiled":"03/25/2021","vin":"1FT7W2BN6LE","components":"POWER TRAIN","summary":"VEHICLE CLUNKS AND LUNGES FORWARD ON START UP (KEY & REMOTE START) WHILE IN PARK.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11399880,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2020","dateComplaintFiled":"03/09/2021","vin":"1FT7W2B67LE","components":"POWER TRAIN","summary":"WHEN SLOWING DOWN TO A STOP SLOWLY THE TRUCK BUMPS/CLUNKS AND SURGES. THIS IS INTENSIFIED IF THE TRANSMISSION IS WARM. ALSO WHEN GOING UP A HILL UNDER A LOAD THERE IS A GEAR NOISE FROM THE REAR OF THE TRUCK.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11396854,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2021","dateComplaintFiled":"02/18/2021","vin":"1FT7W2BTXLE","components":"STEERING","summary":"II WAS DRIVING MY VEHICLE, APROX 55 MPH ON A NORMAL ROAD. I HIT A POT HOLE, THE VEHICLE BEGAN TO SHAKE VIOLENTLY, I THOUGHT IT WAS A FLAT TIRE. I MANAGED TO SAFELY PULL OVER, INSPECT VEHICLE AND DETERMINED EVERYTHING \"LOOKED\" OKAY. UPON DOING SOME RESEARCH I SAW THIS IS A VERY COMMON ISSUE WITH THESE VEHICLES, FORDS FAMOUS \"DEATH WOBBLE\". I HAVE 25K MILES, MY TRUCK IS PRACTICALLY BRAND NEW, 80% MILES PLACED ON IN ARE HIGHWAY MILES. THIS IS VERY DANGEROUS AND UNSAFE, FORD NEEDS TO ADDRESS THIS ASAP.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11394915,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2020","dateComplaintFiled":"02/06/2021","vin":"1FT7W2BN6LE","components":"ENGINE","summary":"CHECK ENGINE LIGHT CAME ON WHILE DRIVING AT HIGHWAY SPEEDS ON THE FREEWAY. TRUCK BEGAN TO SPUTTER SLIGHTLY WHEN COMING TO A STOP. VEHICLE WAS STILL DRIVABLE AND I WAS ABLE TO MAKE IT HOME. LATER DIAGNOSIS AT DEALERSHIP SHOWED THE PROBLEM TO BE A DEFECTIVE SPARK PLUG WIRE. I HAVE SINCE READ THAT THIS IS A COMMON PROBLEM WITH THE NEW 7.3 GAS ENGINE BY FORD.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11389762,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2021","dateComplaintFiled":"01/25/2021","vin":"1FT8W2BT0LE","components":"STRUCTURE","summary":"THE ELECTRONIC TAILGATE HAS OPENED BY ITSELF TWICE. ONE IN A PARKING LOT (NOT MOVING) AND THE OTHER IN MY DRIVEWAY (NOT MOVING). THE ONLY COMMON THING IS THAT IT WAS RAINING BOTH TIMES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11389162,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2021","dateComplaintFiled":"01/21/2021","vin":"1FT7W2BN4LE","components":"STEERING","summary":"UNDER 5MPH MY POWER STEERING STOPS WORKING.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11389163,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2021","dateComplaintFiled":"01/21/2021","vin":"1FT8W2BT1LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"VEHICLE DEMONSTRATES REPEATABLE UNCOMMANDED ACCELERATION WHEN SHIFTING FROM 2ND TO 3RD GEAR.  ALSO DEMONSTRATES UNCOMMANDED ACCELERATION WHEN ENGINE BRAKING ENGAGES.  OCCASIONALLY VEHICLE OPERATES AT A UNCOMMANDED HIGH IDLE OF 1200-1500 RPM VS THE NORMAL 600.  MOSTLY HAPPENS WHEN SLOW MANEUVERING SUCH AS IN A PARKING LOT OR OTHER TIGHT SPACE.   IT HAS HAPPENED EVER SINCE NEW AND IT HAS 5100 MILES ON IT NOW.  PURCHASING DEALER SAID IT WAS NORMAL.  OTHERS ARE REPORTING THE SAME ISSUE IN FORUMS ONLINE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11384825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2020","dateComplaintFiled":"12/24/2020","vin":"1FT7W2BN0LE","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"FREQUENTLY APPLICATION OF ACCELERATION RESULTS IN NO RESPONSE FROM VEHICLE. WHEN MAKING TURNS INTO TRAFFIC AND ACCELERATION IS NEEDED TO AVOID COLLISION THE TRUCK WILL NOT RESPOND TO THROTTLE INPUT. THIS HAS RESULTED IN MANY NEAR MISS SITUATIONS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11378610,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2020","dateComplaintFiled":"12/09/2020","vin":"1FT7W2BT8LE","components":"STEERING","summary":"THERE ARE SEVERAL RECALLS ON 2019-2020 F250/350 BUILT AT THE KENTUKY PLANT MY VEHICLE HOWEVER IS APPARENTLY NOT ONE OF THEM BUT I WAS IN A CAR ACCIDENT BACK IN SEPTEMBER 21 2020 I WAS DRIVING ON A COUNTY ROAD AND THE VEHICLE DID NOT WAS NON RESPONSIVE TO WHAT I WANTED IT TO DO I ALMOST HIT A SMALL VEHICLE IN FRONT OF ME BUT SWERVED AND CRASHED IN A FIELD THE WHEN I PURCHASED THE VEHICLE I DID NOT TEST DRIVE IT OR ANYTHING SINCE I WAS GOING FROM A 2020 TO ANOTHER 2020 F250 LARIAT TO LIMITED NOW THE LARIAT EVERYTHING WORKED ON IT IT WOULD TELL ME THAT I WAS CLOSING ONTO A VEHICLE WITH PLENTY OF TIME TO BREAK AND IT WOULD ACTUALLY BREAK NOT PULL TO ETIHER SIDE AS THIS ONE HAS DONE SINCE I BOUGHT IT. I DID LET FORD KNOW BUT THEY SAID THEY WERE PLENTY BACKED UP AND COULD GET TO ME IN A COUPLE WEEKS WELL THATS WHEN MY ACCIDENT OCCURED YOU SEE I THINK THERE ARE MORE VEHICLES THAT ARE AFFECTED BY SAID RECALLS BUT SOMEONE IS USING US AS CRASH TEST DUMMIES JUST TO SEE WHAT HAPPENS I AM GLAD I DID NOT HIT THAT FAMILY COS IT WOULD HAVE BEEN BAD ANOTHER THING IS THAT THE COLLISION CENTER THAT FIXED MY VEHICLE SAID THAT THEY WERE NOT ABLE TO TAKE IT TO ANY TIRE LOCATION TO GET IT ALIGNED BECAUSE THESE PLACES WOULDNT DO THE JOB SO THEY TOOK IT TO FORD AND WELL TRUCK IS PULLING TO THE LEFT BUT STEERING WHEEL IS COCKEYED TO THE RIGHT IT JUST DOES NOT RIDE WELL I LOVE THE VEHICLE BUT SAFETY IS FIRST I GOT THE VEHICLE BACK AFTER \"RECALIBRATION\" AND WELL IT STILL HAS THE SAME ISSUES WARNING SENSORS DONT  ALERT YOU AS THEY SHOULD NOT ENOUGH WARNING FROM PRE-COLLISION PULLS TO THE SIDE RIDES REAL ROUGH ETC. ETC.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11376440,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2020","dateComplaintFiled":"11/26/2020","vin":"1FT7W2BN4LE","components":"STEERING","summary":"STEERING WHEEL VIBRATES AT LEAST 2-3 TIMES EACH TIME I DRIVE.  THIS HAS OCCURRED REGULARLY SINCE THE FIRST DAY I HAVE OWNED THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11376143,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2020","dateComplaintFiled":"11/24/2020","vin":"1FT8W2BT8LE","components":"FUEL/PROPULSION SYSTEM","summary":"ON AUGUST 28, 2020, THE ENGINE IN MY VIRTUALLY BRAND NEW 2020 FORD F-250 TRUCK (EQUIPPED WITH A DIESEL ENGINE) SUDDENLY AND WITHOUT ANY ADVANCED WARNING WHATSOEVER SHUT OFF WHILE THE VEHICLE WAS IN MOTION.  I HAD JUST TURNED FROM STATE HIGHWAY 10 INTO THE LEFT LANE OF A FOUR-LANE CITY STREET IN 5 O'CLOCK TRAFFIC ON A FRIDAY EVENING.  WITHOUT EITHER POWER BRAKES OR POWER STEERING, I WAS ABLE TO GET THE TRUCK OUT OF THE ROADWAY AND INTO THE PARKING LOT OF AN ADJACENT BUSINESS.  I TRIED TO RESTART THE VEHICLE NUMEROUS TIMES.  WHILE THE ENGINE WOULD CRANK, IT SIMPLY WOULD NOT RESTART.  I CONTACTED MY LOCAL FORD DEALERSHIP THE NEXT MORNING AND THEY ARRANGED TO HAVE THE TRUCK TOWED TO THEIR PLACE OF BUSINESS.    AFTER THE FORD DEALERSHIP HAD MY TRUCK FOR NEARLY A MONTH, THEY DETERMINED THAT THE CAUSE FOR THE SUDDEN SHUTDOWN OF MY ENGINE WAS A FAILED BOSCH CP4 HIGH PRESSURE FUEL PUMP, WHICH FAILURE CONTAMINATED MY ENTIRE FUEL DELIVERY SYSTEM WITH METAL SHAVINGS.  I AM NOW AWARE THAT THERE ARE CLASS ACTION LAWSUITS AGAINST EACH OF THE MAJOR US MANUFACTURERS RELATING TO FAILURES OF THE BOSCH CP4 HIGH PRESSURE FUEL PUMP AS A RESULT OF THE LACK OF LUBRICATION PROVIDED BY LOW-SULFUR DIESEL FUEL GENERALLY AVAILABLE IN THE US, WHICH FAILURES RESULT IN SUBSTANTIAL REPAIR COSTS TO REPLACE THE ENTIRE FUEL DELIVERY SYSTEM.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11366705,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2020","dateComplaintFiled":"10/27/2020","vin":"1FT7W2BT9LE","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2020 FORD F-250 TRAILERED TO A 2019 FOREST RIVER ROCKWOOD TRAVEL TRAILER, EQUIPPED WITH LIONSHEAD TIRES, TIRE LINE: CASTLE ROCK, TIRE SIZE: ST225/75/R15, DOT: 1MT14118. THE CONTACT STATED THAT THE TRAILER WAS SWAYING BEHIND THE VEHICLE WHILE DRIVING AT AN UNDISCLOSED SPEED. THE CONTACT REMOVED THE TIRE AND TOOK IT TO A TIRE SHOP FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE TIRE TREAD BELT HAD SLIPPED AND THAT THE TIRE WAS OUT OF ROUND AND NEEDED TO BE REPLACED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE ON THE TRAVEL TRAILER WAS 850.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"LIONSHEAD","productModel":"CASTLE ROCK","size":"ST225/75R15","manufacturer":"Lionshead Specialty Tire & Wheel LLC"}]},{"odiNumber":11366379,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2020","dateComplaintFiled":"10/26/2020","vin":"1FT7W2BN3LE","components":"STEERING","summary":"LOST POWER STEERING WHILE PULLING A CAMPER.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11364223,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2020","dateComplaintFiled":"10/13/2020","vin":"1FT7W2BT4LE","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"THE INSTRUMENT CLUSTER DISPLAY (ICD) OF MY 2020 FORD F-250 RANDOMLY GOES BLACK AND PROVIDES NO INFORMATION. THE DISPLAY WILL RANDOMLY COME ON AND USUALLY GO OUT AGAIN WHILE DRIVING. THE DISPLAY USUALLY DISPLAYS A WARNING THAT THERE IS A FAULT WITH THE BLIND SPOT WARNING SYSTEM OR CROSS TRAFFIC WARNING SYSTEM BEFORE GOING OUT. I HAVE ALSO STARTED TO RECEIVE DISPLAYS ASKING IF I WANT TO ACTIVATE THE CRAS AVOIDANCE SYSTEM, BUT I CAN'T MAKE A SELECTION EVEN THOUGH THE SYSTEM HQS ALREADY BEEN TURNED ON. I ALSO DON'T FEEL THE VEHICLE BRAKING WHEN THE CRASH ALERT WARNING ACTIVATES LIKE IT ONCE DID EVEN THOUGHT THE BRAKE ASSIST IS TURNED ON.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11363576,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2020","dateComplaintFiled":"10/09/2020","vin":"1FT7W2BT7LE","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2020 FORD F-250. THE CONTACT STATED THAT WHEN HE STARTS HIS TRUCK THAT WHEN THE VEHICLE SWITCHED GEARS, THE TRANSITION WAS ROUGH. THERE WERE SOME TIMES WHEN THE VEHICLE WOULD REMAIN STUCK IN A CERTAIN GEAR AND THEN HAVE A DELAY IN SHIFTING THUS PUTTING A STRAIN ON THE TRANSMISSION. WHEN THE CONTACT USED THE VEHICLE TO TOW THE ISSUE WAS EVEN WORSE. THE DEALER (GENE MESSER FORD LUBBOCK 6000 WEST 19TH, LUBBOCK, TX 79407 (806) 793-2727) STATED THAT ISSUE MAY BE WITH THE PCM AND PTM. THEY WERE GOING TO CHECK WITH THE MANUFACTURER AND GET BACK WITH THE CONTACT. THE CONTACT TRIED TO CALL THE MANUFACTURER BUT THE CALL DISCONNECTED. THE VEHICLE REMAINED UNREPAIRED. THE DEALER RECOMMENDED THAT THE VEHICLE CAN BE DRIVEN FOR NOW BUT NOT TO TOW ANYTHING. THE FAILURE MILEAGE WAS 3,900.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11363125,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2020","dateComplaintFiled":"10/07/2020","vin":"1FT7W2BN4LE","components":"ENGINE","summary":"WHILE TRAVELING ON AN INTERSTATE, I NOTICE MY VEHICLE WAS SMOKING. SOON MY ENGINE HIGH TEMPERATURE LIGHT CAME ON AND MY SPEED DROPPED FROM 65 MPH TO 20 MPH. I WAS IN THE CENTER LANE WHEN THIS HAPPENED. I SCRAMBLED TO GET THE TRUCK AND THE TRAVEL TRAILER I WAS PULLING OVER INTO THE RIGHT LANE AND MEDIAN, DOING ALL I COULD TO PREVENT AN ACCIDENT. ONCE I REACHED THE MEDIAN I WAS APPROX. 1/4 MILES FROM AN EXIT. I DROVE TO THE EXIT AT MY VEHICLES MAX SPEED OF 20 MPH. ONCE STOPPED I REVIEWED MY TRUCK AND NOTICED ENGINE COOLANT POURING FROM A LINE THAT HAD DISCONNECTED. UPON REVIEW THE LINE DID NOT HAVE A CLAMP PRESENT AND THERE WERE NO WITNESS OR COMPRESSION MARKS ON THE HOSE.  THE VEHICLE WAS TOWED TO A DEALERSHIP FOR DIAGNOSIS AND THE DEALER CONFIRMED THE DEFECT OF NO HOSE CLAMP OR THE HOSE WAS INSTALLED IMPROPERLY AT THE FACTORY.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11362811,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2020","dateComplaintFiled":"10/05/2020","vin":"1FT7W2BN4LE","components":"ENGINE","summary":"THE LOWER COOLING HOSE CAME LOOSE ON MY FORD 2020 F250 WITH1650 MILES ON THE VEHICLE, WHILE TRAVELING ON A INTERSTATE TOWING A LOAD OF APPROXIMATELY 7000LBS. THE ENGINE LOST POWER AND WE MANAGED TO SAFELY EXIT OF THE INTERSTATE. THE MAX. SPEED OF THE VEHICLE WAS 20 MPH WHILE TRYING TO EXIT THE INTERSTATE SAFELY, IT WAS AN INTENSE MOMENT TO GET OFF THE BUSY INTERSTATE SAFELY. THE VEHICLE WAS TOWED TO A FORD DEALERSHIP, AND WE ARE AWAITING A DIAGNOSIS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11360411,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2020","dateComplaintFiled":"09/22/2020","vin":"1FT7W2BT1LE","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"ON AUGUST 9, 2020 THE ELECTRIC AUTOMATIC TAILGATE OPENNING DEVICE MALFUNCTIONED WHILE I WAS DRIVING MY 2020 F-250 TOWING A FIFTH WHEEL TRAILER AT THE TIME. THE TAIL GATE OPENNED WHILE I WAS DRIVING THE TRUCK CAUSING EXTENSIVE DAMAGE TO MY TRAILER AND TRUCK TAIL GATE. WHILE I WAS DRING IN A NEIGHBORHOOD AT LESS THAN 15 MILES PER HOUR, WITH NO TRAFFIC,  AND WAS ABLE TO PULL OVER SAFELY, I STILL HAD TO BLOCK TRAFFIC AND IF THIS MALFUNCTION OCCURRED UNDER DIFFERENT CIRCUMSTANCES FAR MORE SIGNIFICANT SAFETY IMPACT, INCLUDING INJURY AND POSSIBLE DEATH COULD HAVE OCCURRED. THE NHTSA HAS ISSUED PREVIOUS SAFETY RECALLS FOR FORD TRUCKS 2017-2019 FOR THE EXACT SAME ISSUE. WHILE FORD CONTENDS THEY HAVE FIXED THE PROBLEM IN THIER 2020 MODEL, THAT IS OBVIOUSLY NOT THE CASE AS THIS OCCURRED WHILE I WAS DRIVING THE VEHICLE WITH THE TAILGATE CLOSED/SECURED PRIOR TO THE VEHICLE MOVING. THIS IS A SERIOUS SAFETY ISSUE THAT MUST BE ADDRESSED. I HAVE REPORTED THIS TO FORD TWICE, THEIR CASE REFERENCE NUMBERS ARE PROVIDED HERE: CAS-27558976-X5L5C1 AND CAS-27335518. FORD HAS REFUSED TO ACCEPT RESPONSIBILITY OR TAKE CORRECTIVE ACTION.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11360169,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2020","dateComplaintFiled":"09/21/2020","vin":"1FT7W2BTXLE","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"BACKING UP IN REVERSE WITH A TRAILER. CLEAR SKIES, DRY WEATHER AND DURING DAYLIGHT. TAILGATE OPENS AND HITS THE TRAILER JACK CAUSING EXTENSIVE DAMAGE TO TAILGATE, TAILGATE RAIL, PULL OUT STEP.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11354138,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2020","dateComplaintFiled":"09/10/2020","vin":"1FT7W2BN5LE","components":"WHEELS","summary":"MICHELIN TIRE ON FRONT CUPPING WITH 1350 MILES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11353127,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2020","dateComplaintFiled":"09/04/2020","vin":"1FT7W2BN8LE","components":"SUSPENSION,SERVICE BRAKES","summary":"MY BRAND NEW 2020 F250 LARIAT WAS DELIVERED TO MY HOME YESTERDAY.  IT WAS DRIVEN ROUGHLY 80 MILES FROM DENVER TO COLORADO SPRINGS BY THE SALESMAN WHO SOLD IT TO ME, BUT IS OTHERWISE UNUSED.    I NOTICED LAST NIGHT THAT THE EMERGENCY BRAKE CABLE RUNNING TO THE LEFT REAR WHEEL APPEARS TO BE TOO LONG.  AS A RESULT IT HAS A LOOP IN IT THAT IS POSITIONED BETWEEN THE MAIN LEAF SPRINGS AND A SECONDARY SPRING THAT I BELIEVE ENGAGES WHEN THE TRUCK IS FULLY LOADED.    IT'S PRETTY OBVIOUS THAT UNDER A FULL LOAD, THE BRAKE CABLE IS AT RISK OF BEING PINCHED BY THE SPRINGS.    I HAVE LITTLE DOUBT THAT THE DEALER WILL FIX THIS FOR ME WHEN I ASK, BUT AM ALARMED THAT OTHER SIMILAR TRUCKS MAY HAVE THE SAME PROBLEM.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11349576,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2020","dateComplaintFiled":"08/15/2020","vin":"1FT7W2BT1LE","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"WHILE A TRAILER IS ATTACHED TO THE TRUCK, THE TAILGATE OPENS AUTOMATICALLY AND WITHOUT WARNING.  THE PROBLEM DOES NOT OCCUR EVERY TIME BUT DOES OCCUR OFTEN WHILE TOWING.  IT TYPICALLY OPENS WHEN FIRST STARTING TO MOVE, WHETHER FORWARD OR REVERSE.  IT MAY OPEN REPEATEDLY AFTER CLOSING AND ATTEMPTING TO START MOVING AGAIN.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11349578,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2020","dateComplaintFiled":"08/15/2020","vin":"1FT7W2BT1LE","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"TAILGATE OPENS WHILE TOWING A TRAILER","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11349577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2020","dateComplaintFiled":"08/15/2020","vin":"1FT7W2BT1LE","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"TAILGATE OPEN WHILE TOWING TRAILER.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]},{"odiNumber":11306302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2020","dateComplaintFiled":"01/31/2020","vin":"1FT7W2BN7LE","components":"STEERING","summary":"TRUCK HAS A BAD WOBBLE IN STEERING WHEN IT HITS BUMPS AT HIGHWAY SPEED. IT HAS 2,000 MILES ON IT. I THINK SOME FOLKS HAVE CALLED THIS A \"DEATH WOBBLE\". WHEN IT HAPPENS IT COULD EASILY CAUSE LOSS OF CONTROL. THE STEERING FEELS LIKE IT HAS TOO MUCH SLOP IN IT EVEN AT LOW SPEEDS. THIS IS DANGEROUS AND I'VE SEEN THIS MENTIONED MANY TIMES ON THE INTERNET. I THOUGHT IT MAY BE JUST OLD TRUCKS, BUT MINE IS BRAND NEW.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-250","manufacturer":"Ford Motor Company"}]}]}