{"count":2440,"message":"Results returned successfully","results":[{"odiNumber":11552899,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2023","dateComplaintFiled":"10/31/2023","vin":"2FMZA514XWB","components":"SUSPENSION","summary":"The contact owns a 1998 Ford Windstar. The contact stated while driving at various speeds, the vehicle was shuddering significantly. The vehicle was taken to a Tire Store, where it was diagnosed that the rear axle was corroded and had fractured from the upper side to the lower side. The mechanic related the failure to NHTSA Campaign Number: 10V385000 (Suspension). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533688,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2023","dateComplaintFiled":"07/21/2023","vin":"1FMPU18L6WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"Bought replacement brake pads from RockAuto 07/08/2023 9:06PM order 244457897 that are supposed to be Bosch BSH BC702 ceramic. What arrived is unbranded, unnumbered tag torn off the box with no identifiers at all. All  brake pads used should have numbers to identify street legal for use but these have NOTHING on them, the box, anything. Unsafe if cannot identify use. RockAuto wants me to pay for return for their mistake, but bigger problem is that unknown pads are being sent out by RockAuto. I still have unopened set if interested.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11468285,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2022","dateComplaintFiled":"06/08/2022","vin":"2fmza5141wb","components":"ELECTRICAL SYSTEM,SEATS","summary":"We woke up this morning to the driver's side completely burned and melted. It had been parked sinced Monday. Fire inspector said it was definitely an electrical issue coming from the seat.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11300577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2020","dateComplaintFiled":"01/20/2020","vin":"1FMRU17L8WL","components":"SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"PARKING ON THE STREET IN IS GONE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11289706,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2019","dateComplaintFiled":"12/17/2019","vin":"2FMZA5141WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A HISSING SOUND COMING FROM THE VEHICLE, BUT COULD NOT IDENTIFY WHERE THE SOUND ORIGINATED. THE CONTACT ALSO BEGAN TO SMELL A BURNING RUBBER ODOR. THE CONTACT PULLED INTO A NEARBY DRIVEWAY AND PLACED THE VEHICLE IN PARK. THE CONTACT WAS UNABLE TO IDENTIFY ANY FAILURES WITH THE VEHICLE. THE CONTACT CALLED A CERTIFIED MECHANIC; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES WERE SIMILAR TO NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11257710,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2019","dateComplaintFiled":"09/24/2019","vin":"2FMZA51U4WB","components":"STRUCTURE","summary":"SUBFRAME RUSTED ON LEFT FRONT PASSENGER SIDE. 1998 FORD WINDSTAR. I HAD A POPPING NOISE WHEN I MADE A LEFT TURN AND LOUD CRUNCHING NOISE AND STEERING WHEEL PULLED TO LEFT. I HAD TAKEN IT TO A AUTO SHOP AND THEY REPLACED STRUTS.SWAY BARS AND BRAKES . NO ONE TOLD ME ABOUT THE RUST ISSUE WITH THE SUB FRAME. I DROVE IT HOME FROM SHOP. SAME PROBLEM. RETURNED THE VEHICLE TO SAME REPAIR SHOP AND THE HAD A WELDER ATTACH STEEL BRACKET TO HOLD UP SUB FRAME. 2 DAYS LATER WORSE. I HAD A SECOND MECHANIC LOOK AT IT AND HE TOLD ME THE FIRST REPAIR SHOULD NOT HAVE ASKED ME TO REPAIR ANYTHING ON THE VAN. SUB FRAME IS FAILED AT 128,436 MILES. I NOTIFIED FORD MOTOR CO . OF THE FAILURE, WAS GIVIN A CASE NUMBER. ENGINE WILL FALL OUT OF BOTTOM WITH CORROSION OF SUB FRAME. VEHICLE IS NOT SAFE TO DRIVE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11209744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2019","dateComplaintFiled":"05/24/2019","vin":"1FMPU1HL6WL","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND SURGED AT A HIGH RATE OF SPEED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11206618,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2015","dateComplaintFiled":"05/09/2019","vin":"1FMPU18L9WL","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TAKATA RECALL: THE SPARK PLUGS HAVE BLOWN OUT OF THE ENGINE BLOCK. THEY HAVE BEEN REPAIRED 3 TIMES. EACH TIME, IT SMELLS OF AN ELECTRICAL LINE IS BURNING, THE INSTRUMENT CLUSTER GOES ERRATIC AND THEY ZEROS OUT AND DOESN'T MOVE. THIS HAS HAPPENED WHILE DRIVING ON CITY AND HIGHWAYS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11172745,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2019","dateComplaintFiled":"01/29/2019","vin":"2FMZA5143WB","components":"UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"MY REAR AXLE BROKE AND THEN MY DOOR AJAR CONSTANTLY GOES OFF EVEN WHEN DOORS ARE CLOSED. THE AXLE BROKE REAR DRIVERS SIDE LEAVING ME STRANDED. I WAS DRIVING IN TOWN 20 MPH.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11163573,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2018","dateComplaintFiled":"12/26/2018","vin":"1FMPU18L3WL","components":"ENGINE","summary":"5.4L GAS ENGINE. SPARK PLUGS HAVE BLOWN OUT OF 2 DIFFERENT CYLINDERS IN 2 MONTHS. I HAVE FOUND ONLY THAT THIS IS A KNOWN ISSUE FOR SEVERAL MODELS WITH THIS ENGINE INCLUDING THE F-150. FORD HAD DONE NOTHING TO ADDRESS THIS FAULTY ENGINE DESIGN.     BOTH TIMES MY PLUGS BLEW OUT I WAS ACCELERATING FROM A STOP WHILE TURNING LEFT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11129172,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2018","dateComplaintFiled":"09/12/2018","vin":"1FMRU18WXWL","components":"TIRES,WHEELS","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION EQUIPPED WITH GOODYEAR WRANGLER TRAILMARK TIRES, SIZE: P265/65/R18 (NA). THE CONTACT PURCHASED THE BRAND NEW TIRES FROM WALMART. WHILE DRIVING 35 MPH ON THE HIGHWAY, THE REAR DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. A POLICE REPORT WAS FILED THAT STATED THAT THE LUG NUTS WERE COMPLETELY GONE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. WALMART FILED A CLAIM WITH THEIR INSURANCE COMPANY, WHICH STATED THAT WALMART FOLLOWED PROCEDURES WHEN THEY INSTALLED THE TIRES AND WERE NOT LIABLE. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT SPOKE WITH HER STATE'S ATTORNEY GENERAL'S OFFICE. THE TIRE FAILURE MILEAGE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 246,233.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"WRANGLER AT/S","size":"LT275/65R18","manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":11091939,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2018","dateComplaintFiled":"05/04/2018","vin":"2FMZA5147WB","components":"STEERING,SUSPENSION","summary":"MY FRONT CRADLE AT STEERING AREA HAS COMPLETELY RUSTED INTO FROM AC LEAK AND ROAD SALT VAN WAS SOLD IN VERMONT NOW IS LOCATED IN VIRGINIA UNSAFE ALMOST UNDRIVABLE TO FORD DEALER FOR A REAR AXLE RECALL FOR AXLE BRACES PLEASE INVESTIGATE THIS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11090769,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2017","dateComplaintFiled":"04/28/2018","vin":"2FMZA51U8WB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"MY MINI VAN LIGHTS WOULD FLICKER WHILE I'M DRIVING AND EVEN AFTER REPLACING THE STARTER IN THE CAR, IT STILL TURNS OFF WHILE I'M DRIVING. THERE'S RUST COMING FROM UNDER THE CAR, I SMELL A BURNT SMELL WHEN I'M DRIVING.   I'M HAVING ELECTRICAL ISSUES, MY CAR STOPS WHEN IT WANTS TO IN THE MIDDLE OF THE HIGHWAY, .. IT MAKES NOISES WHEN I'M TURNING, I HAVE RUST COMING FROM UNDER MY CAR. THE SIGNAL LIGHTS FLICKER.  WHILE DRIVING THE WINDSHIELD WASHER, SEAT BELT, AND DOOR AJAR WARNING LIGHTS FLASH ON AND OFF. WHILE THIS IS HAPPENING THE WIPER BLADES STOP WORKING,  FRONT BRAKE ROTORS IS CAUSING STEERING WHEEL TO SHIMMY WHEN THE BRAKES ARE APPLIED.  NOW WHEN I TURN MY WHEEL TO THE LEFT, IT MAKES THIS LOUD NOSE. WHAT IS THAT?!","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11075758,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2018","dateComplaintFiled":"03/01/2018","vin":"1FMRU18WOWL","components":"ELECTRICAL SYSTEM","summary":"TAKATA RECALL MY TRUCK HAS A BURNING SPELL AND WAS SOME SMOKE IT WAS PARK I WAS ABOUT TO PULL OFF ON MY STREET WHERE I LIVE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11073153,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2015","dateComplaintFiled":"02/15/2018","vin":"2FTZA54U4WB","components":"SERVICE BRAKES","summary":"ABS DASHBOARD LIGHT STAYS ON  VIBRATION WHEN BRAKING WHILE IN MOTION   VIBRATION IS PROPORTIONAL TO SPEED","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11023952,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2017","dateComplaintFiled":"09/18/2017","vin":"1FMRU18W6WL","components":"SUSPENSION","summary":"WHEN WE BOUGHT THE VEHICLE IT HAD 22 INCH CHROME WHEELS AND  TIRES. IT ALSO WANDERED ALL OVER THE ROAD. WE BOUGHT NEW STOCK SIZED RIMS AND NEW STOCK SIZED TIRES.  IT STILL WANDERS ALL OVER THE ROAD. WE HAD IT ALIGNED. IT STILL WANDERS ALL OVER THE ROAD. GOOGLE SHOWS MANY, MANY COMPLAINTS REGARDING THESE VEHICLES' SUSPENSION, BLAMING RUSTING REAR LOWER TRAILING ARMS  AND IN ONE CASE A     LEFT STABILIZER LINK BROKE.  I HAVE NOT CRAWLED UNDER THE CAR AS IT IS MY SISTER'S AND SHE LIVES A WAYS AWAY, BUT SHE WANTS TO SELL IT AND IS WORRIED IF IT IS SOMETHING MAJOR SOMEONE MAY GET HURT. WE CAN BE DRIVING STRAIGHT DOWN THE ROAD FROM 25MPH TO 60MPH AND THE VEHICLE JUST SORT OF FEELS LIKE THE BACK END IS NOT IN LINE WITH THE FRONT OR SOMETHING AND IT JUST TRIES TO CHANGE LANES ON ITS OWN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11020511,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2017","dateComplaintFiled":"08/30/2017","vin":"2FMZA5146WB","components":"UNKNOWN OR OTHER","summary":"REGARDING FORD MOTOR COMPANY SAFETY RECALL NOTICE 15S27: FORD MOTOR COMPANY IS REFUSING TO REPAIR MY REAR AXLE WHICH FRACTURED DUE TO A POORLY DESIGNED AXLE THAT HAS BEEN THE SUBJECT OF NUMEROUS RECALLS, INCLUDING THE INSTALLATION OF AXLE REINFORCEMENT BRACKETS (WHICH HAD BEEN DONE AND LATER INSPECTED AT PHIL'S FORD IN PORT JERVIS, NY -  WINTER OF 2015). I WAS TOLD THE BRACKET REINFORCEMENT REPAIR HAD BEEN PROPERLY INSTALLED, HOWEVER THE AXLE STILL BROKE ON 8/17/17 WHILE I WAS DRIVING AT 65 MPH ON THE INTERSTATE - AN INCREDIBLY DANGEROUS SITUATION! THE BREAK OCCURRED AT AND WITHIN THE REINFORCEMENT BRACKET. EVENTUALLY, SOMEONE WILL BE HURT OR KILLED BECAUSE OF FORD'S NEGLECT TO FIX THIS PROBLEM. THE MORE I SEE OF FORD'S RESISTANCE TO TAKE CARE OF THIS SAFETY ISSUE THE GREATER MY CONCERN IS FOR OTHER DRIVERS (OF A VAN DESIGNED FOR FAMILIES WITH CHILDREN) WHO ARE UNAWARE OF THE DANGER THEY ARE IN DUE TO THE COMPANY'S NEGLECT. THEY ARE TELLING PEOPLE THAT THEIR WINDSTAR VANS ARE SAFE TO DRIVE AFTER THE BRACKET REINFORCEMENT REPAIR. THEY ARE NOT SAFE TO DRIVE.  MY LOCAL FORD DEALERSHIP (HEALEY BROTHERS FORD IN GOSHEN, NY) IS REFUSING TO HONOR THE EARLIER RECALL, FORD MOTOR COMPANY CUSTOMER RELATIONS IS REFUSING TO HONOR THE EARLIER RECALL CLAIMING THAT THE OFFER TO REPAIR MY VEHICLE HAS EXPIRED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11019161,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2017","dateComplaintFiled":"08/23/2017","vin":"2FMZA51U3WB","components":"SUSPENSION,STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING, THE STEERING WHEEL SHOOK AND THE VEHICLE PULLED TO THE LEFT AND RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT DRIVER SIDE SUBFRAME WAS RUSTED DUE TO CORROSION AND THE SUBFRAME NEEDED TO BE REPLACED. THE CONTACT CALLED JOHN KENNEDY FORD- POTTSTOWN AT (800) 790-8132 (LOCATED AT 3189 W RIDGE PIKE, POTTSTOWN, PA 19464) WHERE THE DEALER REFERENCED NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION), BUT NOT FOR THE SUBFRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,197.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11013112,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2017","dateComplaintFiled":"08/06/2017","vin":"2FMZA51U8WB","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM","summary":"MY MINI VAN LIGHTS WOULD FLICKER WHILE I'M DRIVING AND EVEN AFTER REPLACING THE STARTER IN THE CAR, IT STILL TURNS OFF WHILE I'M DRIVING. THERE'S RUST COMING FROM UNDER THE CAR, I SMELL A BURNT SMELL WHEN I'M DRIVING. I DON'T KNOW HOW MY VIN NUMBER WASN'T PART OF THE RECALL, SO MANY THINGS IS WRONG WITH THE VAN, ONE THING AFTER ANOTHER.. PLEASE HELP ME","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11010660,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2017","dateComplaintFiled":"07/25/2017","vin":"2FMZA51U8WB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"I NEEDED THE STARTER REPLACED, MY BRAKES, I'M HAVING ELECTRICAL ISSUES, MY CAR STOPS WHEN IT WANTS TO IN THE MIDDLE OF THE HIGHWAY,.. IT MAKES NOISES WHEN I'M TURNING, I HAVE RUST COMING FROM UNDER MY CAR. THE SIGNAL LIGHTS FLICKERS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11004799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2017","dateComplaintFiled":"07/12/2017","vin":"2FMZA51U8WB","components":"ELECTRICAL SYSTEM","summary":"THERE'S AN ELECTRIC SHORTAGE THATS STOPPING MY VAN FROM FULLY STARTING","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11003060,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2017","dateComplaintFiled":"07/05/2017","vin":"2FMZA5149WB","components":"STRUCTURE","summary":"REAR AXEL BROKE IN HALF WHILE DRIVING DOWN A FLAT ROAD. FORD DEALERSHIPS TELLING ME IT WILL TAKE AT LEAST A MONTH TO FIX. NO TALK OF PROVIDING A RENTAL VEHICLE. THEY WERE EVEN SAYING THEY MIGHT OR MIGHT NOT PAY FOR FIXING IT.    I CALLED FORD CUSTOMER SERVICE WHO SAID I WOULD GET A DAY CAR RENTAL AND IF IT TAKES LONGER THAN A DAY, THE DEALERSHIP NEEDS TO GET A RENTAL PREAPPROVED BY FORD AND PAY FOR AS LONG AS IT TAKES TO REPAIR. SHE SAID TO CALL THEM THAT THEY WERE WAITING TO SET THINGS UP.    I CALLED THEM, WAS TRANSFERRED TO 3 PEOPLE AND THEN A VOICEMAIL. LEFT MESSAGE AND NO ONE CALLED. I THEN CALLED BACK AND THEY SAID I WOULD BE TRANSFERRED TO HEAD MANAGER AND AGAIN GIVEN A VOICE MAIL.    I CALLED THE CUSTOMER SERVICE AGAIN AND EXPLAINED ALL THIS. THE GUY ANSWERING WAS BREATHING ON THE LINE, WOULD NOT SAY ANYTHING OR RESPOND AFTER I HAD FINISHED AND PUT ME THRU TO SURVEY WHICH I GAVE HIM ALL 1S.     I CALLED BACK AND A CASE WAS OPENED. I NEED HELP. PLEASE HELP","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10992663,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2017","dateComplaintFiled":"06/01/2017","vin":"2FMDA53433B","components":"SUSPENSION","summary":"LOUD CRACKIN AND POPPING FROM SWAY BAR ATTACHED FO RUSTED OUT CRADLE DRIVERS SIDE REAR CRADLE THAT HAS RUSTED OUT AND BROKEN AND HAS DROPPED DOWN 1/2 INCH AND ALSO RUSTED REAR AXLE JUST TAGGED AND REGISTERED IT IN VA THEN NOTICED ALL THE RUST TO SUBFRAME AND REAR AXLE VAN HAS MANUFACTURED IN CANADA ON DOOR AND A VERMONT  CAR DEALER EMBLEM ON BACK  DANGEROUS VEHICLE  AM ICOVERED BY RECALLS ON THIS SAFTY HAZARDS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10971476,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2017","dateComplaintFiled":"04/09/2017","vin":"","components":"ELECTRICAL SYSTEM","summary":"THE SPARK PLUG BLEW OUT FOR THE SECOND TIME IN2 MONTHS. IT SOUNDED LIKE THE MOTOR WAS KNOCKING . FORD ONLY PUT 3 THREADS IN THE CYLINDER HEAD TO HOLD THE SPARK PLUG BUT THE SPARK PLUGS HAVE 10 THREADS. I CALLED FORD AND THEY ACTED LIKE THEY NEVER HEARD OF THIS BEFORE. THERE ARE FORUMS GOING BACK TO 2002 THAT I WAS READING YESTERDAY ABOUT THIS ISSUE SO CLEARLY THEY WERE LYING. OWNERS REPORT ENGINE FIRES WHEN THE PLUG BLOWS OUT. MY VEHICLE DIDN'T CATCH FIRE .THEY REFUSE TO FIX THIS DEFECT AND DENY ITS THEIR FAULT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10954533,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2015","dateComplaintFiled":"02/14/2017","vin":"2FMZA5142WB","components":"POWER TRAIN,EQUIPMENT","summary":"10/16/15 BOUGHT VAN. 10/30/15 STOP HAD TOWED HOME.CALL DEALERSHIP HAD TOWED TO THERE PLACE. THEY RAN A RED WIRE FROM FUSE RELAY TO INSIDE OF DASHBOARD TOOK OVER A WEEK GOT IT BACK. NOT IN EVEN WEEK LATER TRANSMISSION START MESSING UP TOLD THEM WOULDN'T CHANGE GEARS. IT WENT OUT. THEY DIDN'T WANT TO FIX IT FILE COMPLAINT WITH (DMV) INVESTIGATOR GOT IN TOUCH WITH THEM AGREEMENT WAS THEY WILL HAVE IT FIX WE DONT PAY LABOR, WE JUST PAY FOR TRANS AND FLUIDS. HAD IT TOWED THEY BEEN HAD VAN YEAR. 10/2016 THEY FOUND TRANS COST 515.PAID THEM. THEN IN 11/2016 SAID RADIATOR WAS CRACKED WE HAD TO PAY 102.84 ANOTHER MONTH 12/26/2016  GOT VAN. ITS MESSED UP SMOKING BRAKES BURNT UP.THE SPEEDOMETER LINES UNDER VAN NOT CONNECT JUST HANGING  DONT MATCH UP ONE BROKE AT THE END.  THE ODOMETER NOT HOOK UP.  TOLD THEM THEN CARRIED TO INSPECTION FAILED. MAKE A LONG STORY SHORT THEY LIED THE TRANS COST 250 THE GUY THAT WAS WORKING ON IT BUSTED RADIATOR BUSTED IT THEY DIDNT TELL US. THEY RESPONSIBLE .THE MILES HAVE BEEN ROLLED BACK.2 TIMES. 10/15/2015 SAYS 144448.NOW 01/02/17 SAYS 144208. THEY BEEN HAD A YEAR AND THE ODOMETER DISCLOUSUER STATEMENT WAS SIGNED BY THE LADY NOT ME ARE MY WIFE.SHE SAID SHE DIDN'T BUT DID. WANT GIVE US MONEY BACK AND THEY PUT ALL THE INVOICES IN HIS NAME AND DEALERSHIP NAME LIKE WE DIDN'T  PAY FOR ANYTHING AND SHE STILL WANT GIVE ME A INVOICE FOR THE 515 FOR TRANS. THE MAN GOING TO TELL ME PUT IT UP FOR SALE CANT THEY MESSED IT UP AND TOOK ALL OUR MONEY WE ONLY GET PAID ONCE A MONTH. WANT OUR MONEY BACK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"FORD","productModel":"POWER TRAIN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10949552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2014","dateComplaintFiled":"02/04/2017","vin":"1FMPU18L7WL","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"(TAKATA RECALL) I HAVE PURCHASED MY TRUCK FROM A LEGAL CAR DEALERSHIP IN RENO NV HAD 135000 MILES WEN BOUGHT IVE HAD TO REPLACE FUEL PUMP HAD TO BUY DIFFERENT RIMS/TIRES DUE TO WEAR OF STOCK RIMS .. EXHAUST PROBLEMS REPLACED FUEL INJECTOR. . WEAR OF THING CAUSING WATER DAMAGE WHEN RAINING OUTSIDE. SPARK PLUG EJECTED FROM ENGINE WAS IN MOTION 45 MPH STATIONARY  MOVING PROBLEMS ALSO N WEN TURNING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10927621,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2016","dateComplaintFiled":"11/23/2016","vin":"2FMZA5145WB","components":"SUSPENSION","summary":"BROKEN AXLE WHILE DRIVING.  THANKFULLY WAS NOT DRIVING AT HIGHWAY SPEEDS OR THIS COULD HAVE BEEN DEVASTATING.  FORD WILL NO LONGER HONOR 3RD RECALL AFTER INSTALLING SAFETY PLATES AND SAYING AXLE LOOKED OK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10925686,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2016","dateComplaintFiled":"11/13/2016","vin":"1FMPU18LXWL","components":"SUSPENSION","summary":"I GOT IN MY 1997 EXPEDITION AND THE BRAKE WENT TO THE FLOOR WHEN HAVING THE BACK BRAKES INSTALLED THE MECHANICS NOTICED THE LOWER ON TROLL ARM WAS RUSTED OUT. HE THE LOOKED AT MY 1998 AND IT IS THE SAME WAY. HE SAID I CANNOT DRIVE THEM LIKE THIS. I DRIVE ON THE INTERSTATE DAILY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10915249,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2016","dateComplaintFiled":"10/11/2016","vin":"","components":"ENGINE","summary":"I HAVE A FORD 1998 EXPEDITION, EDDIE BAUER EDITION. IT HAS A 5.4 LITER ENGINE WITH ALUMINUM HEADS. THREE TIMES I'VE HAD A HELICOIL BLOWN OUT LEAVING ME STRANDED. NOW A SPARK PLUG HAS BLOWN OUT BREAKING TWO COILS. FORD HAS MADE THIS VEHICLE FOR YEARS WITH THIS ENGINE. ALL WITH THE SAME PROBLEMS OF COMPONENTS BLOWING OUT OF THE ENGINE. I FEEL IT IS FORD'S RESPONSIBILITY TO START A RECALL AND FIX THIS DEFECT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10910847,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2016","dateComplaintFiled":"09/30/2016","vin":"2FMDA51U7WB","components":"SERVICE BRAKES","summary":"I CAME TO A STOP SIGN. THE BRAKE PEDAL WENT TO FLOOR WITHOUT ANY WARNING. I WAS ABLE TO STEER TO THE SHOULDER WITHOUT HITTING THE CAR AHEAD OF ME. THE CAR FINALLY ROLLED TO A STOP WITH THE HELP OF THE EMERGENCY BRAKE.  THE VEHICLE WAS IN MOTION AND ON A DUAL LANE HIGHWAY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10910620,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2016","dateComplaintFiled":"09/29/2016","vin":"1FMRU18W4WL","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"HE BRAKE PEDAL IS  LOATED TOO CLOSE TO THE ACCELERATOR AND WHEN DEPRESSED GOES DOWN BELOW THE ACCELERATOR SO WHEN THE EXTREME RIGHT SIDE OF THE BRAKE IS DEPRESSED BY A BRUAD SHOE THE ACCELERATOR IS ALSO DEPRESSED CAUSING THE CAR TO ACCELERATE RATHER THAN BRAKING. THIS CAN AND DID RESULT IN AN ACCIDENT IN WHICH I REAR ENDED THE CAR STOPPED IN FRONT OF ME. THIS OCCURRED ON A CITY STREET WHEN I WAS MOVING IN TRAFFIC BELOW THE POSTED 30MPH LIMIT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10896138,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2016","dateComplaintFiled":"08/15/2016","vin":"1FMPU18L9WL","components":"ENGINE","summary":"#2 SPARK PLUG BLEW OUT OF 5.4L 2 V V8.  WAS ON HIGHWAY AT TIME. HAD TO IMMEDIATELY PULL OVER AND DISCONNECT FUEL AND SPARK FOR THAT CYLINDER.  WAS OVER 100KM FROM HOME, COULDNT AFFORD TO TOW VEICLE SO I HAD TO DRIVE IT THE REMAINDER OF THE DISTANCE HOME.  INSPECTED TODAY, THERE IS NO THREADS LEFT. NOW NEED TO DRILL AND TAP HEAD, INSTALL HELICOIL/TIMESERT AND HOPE FOR THE BEST.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10870774,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2015","dateComplaintFiled":"05/25/2016","vin":"2FMDA5148WB","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD AN UNUSUAL NOISE UNDERNEATH THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD, LOOKED UNDER THE VEHICLE, AND NOTICED THAT THE FRONT PASSENGER SIDE WAS COMPLETELY RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE EXCESSIVE RUST AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE UNTIL IT WAS REPAIRED. THE CONTACT WAS UNABLE TO FIND A USED PART. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT PROVIDE ANY ASSISTANCE. THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,376.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10865581,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2016","dateComplaintFiled":"05/18/2016","vin":"1FMPU18L9WL","components":"SERVICE BRAKES","summary":"WHILE DRIVING DOWN THE ROAD AT APPROX 35 MPH, THE VEHICLE IN FRONT OF ME STOPPED HARD.  I IMMEDIATELY STEPPED HARD ON MY BRAKES.  THE BRAKES INITIALLY APPLIED AND THEN FAILED.  I SWERVED INTO A PARKING LOT AND APPLIED MY BRAKES AGAIN WITH NO SUCCESS.  MY BRAKE PEDAL WENT TO THE FLOOR.  I THEN PUT THE GEAR SELECTOR IN PARK WHILE MOVING AT A FAIRLY HIGH RATE OF SPEED IN ORDER TO STOP.  THE VEHICLE GROUND TO A HALT.  THE VEHICLE WAS TOWED TO A REPAIR FACILITY AND I WAS NOTIFIED THAT THE BRAKE LINE WAS RUSTED AND DUE TO THE PRESSURE OF ATTEMPTING TO STOP HARD, THE LINE RUPTURED AND THE ENTIRE BRAKING SYSTEM FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10862828,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2016","dateComplaintFiled":"05/03/2016","vin":"2FMZA5141WB","components":"STEERING","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID. THE CONTACT STATED THAT THE VEHICLE NEEDED APPROXIMATELY ONE BOTTLE OF POWER STEERING FLUID PER DAY FOR IT TO OPERATE NORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SPINDLE AND RACK FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 97V165000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10860953,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2013","dateComplaintFiled":"04/22/2016","vin":"2FMZA51U0WB","components":"POWER TRAIN","summary":"REAR AXLE EXTREMELY RUSTED, FALLING APART, STILL GARAGE CONDITIONS, DOESN'T LOOK SAFE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10852469,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2016","dateComplaintFiled":"03/30/2016","vin":"1FMRU18W5WL","components":"ELECTRICAL SYSTEM,ENGINE","summary":"WENT TO STORE, CAME OUT BATTERY DEAD, CAR WOULDN'T START. HAD NOT LEFT LIGHTS OR ANY ACCESSORIES ON. GOT A JUMP, DROVE TO AUTO PARTS STORE. THEY CHECKED ALTERNATOR AND BATTERY AND SAID BATTERY DEAD, NEEDED AN OVERNIGHT CHARGE. LET THEM CHARGE BATTERY, PUT BACK IN CAR, HORN STARTED BLOWING AND WOULD NOT STOP DESPITE MY USING BOTH THE KEY AND KEY FOB. HORN BLEW FOR 5 HOURS BEFORE I FOUND OUT HOW TO DISCONNECT FROM GOOGLE. GOT HORN TO STOP, AND CAR WOULDN'T START. FORD DEALER SAID ANTI-THEFT SYSTEM HAD TO BE REPROGRAMMED AT COST OF $250 PLUS TOW TO DEALER. I NEVER ARMED THE SYSTEM AND IT SHOULD NOT HAVE SHUT MY TRUCK DOWN AND PREVENTED ME FROM DRIVING IT. I DON'T HAVE $250 AND THEN I FOUND OUT THE REPAIR IS ONLY $100 AT MOST. BUT THIS ACCORDING TO MY DEALER HAPPENS TO ANY FORD ANYTIME THE BATTERY GOES DEAD AND IS REPLACED, ANTI-THEFT SYSTEM IS MAKING PEOPLE PAY $250 TO FORD TO REPROGRAM WHAT SHOULD NOT HAVE TO BE REPROGRAMMED. PLEASE HELP ME. THANK YOU. [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10851424,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2016","dateComplaintFiled":"03/24/2016","vin":"2FDMA5148WB","components":"UNKNOWN OR OTHER","summary":"THE FRONT SUBFRAME TO WHICH THE ENGINE AND STEERING COMPONENTS ARE MOUNTED IS RUSTED TO AN EXTENT THAT A DANGEROUS ACCIDENT COULD OCCUR.  FORD HAS ISSUED RECALLS FOR THE 1999 THROUGH 2003 MODELS FOR THIS PROBLEM.  SINCE MY WINDSTAR HAS THE SAME PROBLEM AS ISSUED FOR THE LATER MODELS, I BELIEVE IT SHOULD RECEIVE THE SAME REMEDY.  SINCE COMPLETE FAILURE OF THE SUBFRAME HAS NOT YET OCCURED, IT IS NOT POSSIBLE TO STATE WHETHER IT WILL OCCUR WHETHER THE VEHICLE IS STATIONARY OR IN MOTION","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10850051,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/26/2015","dateComplaintFiled":"03/16/2016","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNED A 1998 FORD EXPEDITION. WHILE DRIVING 55 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER MULTIPLE TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, SHOULDER, AND HIP INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10845774,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2016","dateComplaintFiled":"03/09/2016","vin":"2FMZA51U4WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE SERVICE, IT WAS INFORMED THAT THE BRACKET SUPPORT FOR THE SUSPENSION WAS CORRODED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO REPAIR AND WAS UNSAFE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 158,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10786974,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2015","dateComplaintFiled":"10/29/2015","vin":"2FMZA5144WB","components":"UNKNOWN OR OTHER","summary":"SORRY, ABOUT THIS BUT IT IS NOT A COMPLAINT. I WANT TO LEY YOU KNOW THAT THE CAE DISCRIBED IS NOT WORKING ANYMORE I SENT IT TO THE JUNK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10781592,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2015","dateComplaintFiled":"10/13/2015","vin":"2FMZA514XWB","components":"WHEELS,ENGINE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE AND VIBRATIONS COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE WHEEL TURNED INWARDS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10717145,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2015","dateComplaintFiled":"05/18/2015","vin":"1FMRU17L4WL","components":"ENGINE","summary":"TL* THE CONTACT OWNED A 1998 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. A POLICE REPORT WAS NOT FILED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10712730,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2015","dateComplaintFiled":"04/24/2015","vin":"2FMZA514XWB","components":"WHEELS","summary":"WAS TAKING KIDS TO SCHOOL REAR END STARTED TO WIGGLE OVER BUMP & LEFT REAR TIRE WENT INTO BODY. FOUND WHERE FORD DID RE-CALL SNAPPED UNDER THEIR CLAMPS.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10711796,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/10/2015","dateComplaintFiled":"04/20/2015","vin":"","components":"VEHICLE SPEED CONTROL","summary":"MY HUSBAND WAS PARKED IN OUR DRIVEWAY. HE SWITCHED THE TRUCK FROM PARK TO REVERSE AS HE DOES TO SLOWLY BACK UP, WITHOUT ACCELERATING, THE TRUCK ACCELERATED AT FULL FORCE IN REVERSE AND HE WENT CLEAR THROUGH OUR GARAGE DOOR WHICH BENT, CRUSHED AND DE-HINGED, THE GARAGE DOOR WAS THEN PUSHED BACK INTO HIS MOTORCYCLES AND INTO THE FRAMING OF THE HOUSE CAUSING MASS DESTRUCTION. THE CAR WOULD NOT STOP, THE GEAR WOULD NOT SWITCH INTO PARK AND  THE BREAKS WOULD NOT WORK. THE VEHICLE COULD NOT BE STOPPED FROM ACCELERATING AT TOP SPEED IN REVERSE INTO MY HOME. THERE IS BURN OUT MARKS IN MY GARAGE FROM WHERE THE WHEELS WERE SPINNING FULL SPEED, THERE IS A TAILPIPE BURN MARK WHERE THE TRUCK WAS LAUNCHED INTO THE GARAGE DOOR. THE VEHICLE CLEARLY FAILED MECHANICALLY AND IN THE PROCESS OF THAT THERE IS MASS DESTRUCTION TO MY HOME, OUR VEHICLE, OUR BIKES AND A TON OF STUFF IN THE GARAGE. THANK GOD MY HUSBANDS INJURIES DID NOT RESULT IN DEATH AND THANK GOD MY CHILDREN WERE NOT IN THE GARAGE AS THEY USUALLY ARE WHEN WE ARE OUTSIDE. THERE IS NO WAY MY LITTLE 3 YEAR OLD WOULD HAVE SURVIVED THIS. I FEEL VERY UNSAFE AND WILL NEVER DRIVE THIS CAR AGAIN.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10695485,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2011","dateComplaintFiled":"03/19/2015","vin":"2FMZA5143WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 57 MPH, THE CONTACT HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE SUB FRAME IN THE FRONT OF THE VEHICLE HAD CORRODED AND FRACTURED. IN ADDITION, THE CONTACT STATED THAT THE ARM OF THE SUB FRAME BEHIND THE DRIVER'S SIDE FRONT TIRE HAD CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 141,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10682592,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2015","dateComplaintFiled":"02/10/2015","vin":"2FMZA51U1WB","components":"POWER TRAIN,ENGINE","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED INTERMITTENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10662626,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2014","dateComplaintFiled":"12/07/2014","vin":"","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"WHILE I WAS DIVING AROUND 35 MPH TO 45 MPH A HORRIBLE VIOLENT SHAKE STARTS TO OCCUR. AND IS VERY DIFFICULT TO ACCELERATE ESPECIALLY ONCE YOU HIT THE FREEWAY VERY UNSAFE TO DRIVE AT SUCH SPEEDS. IT STARTS WITH A VIOLENT SHAKE WITH LOUD NOISES COMING FROM THE EXHAUST. IT HAS BLOWN 2 COILS ALREADY.   *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10654339,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2014","dateComplaintFiled":"11/12/2014","vin":"1FMRU17L1WL","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT WHEN THE SHIFT LEVER WAS PLACED INTO THE PARK POSITION, THE VEHICLE WOULD REVERSE AND FAILED TO MOVE BACK INTO THE PARK POSITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 211,096.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10652477,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2014","dateComplaintFiled":"11/04/2014","vin":"1FMRU1767WL","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO SWITCH INTO THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 97V171000 (POWER TRAIN). THE FAILURE MILEAGE WAS 130,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10651886,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/13/2014","dateComplaintFiled":"11/02/2014","vin":"1FMPU18L4WL","components":"POWER TRAIN","summary":"I STOPPED THE VEHICLE AT MY GARAGE AND PLACED IT IN PARK SO I COULD UNLOAD GROCERIES. I LEFT THE CAR IGNITION ON AND EXITED THE VEHICLE TO PUT THE GROCERIES IN THE GARAGE. I UNLOADED ONE BAG AND RETURNED TO THE VEHICLE FOR THE SECOND BAG AND AS I WALKED UP TO IT, THE VEHICLE STARTED MOVING BACKWARDS SLOWLY I PANICKED. I ATTEMPTED TO GET INTO THE AUTO TO APPLY THE BRAKE, THE VEHICLE THEN STARTED MOVING QUICKER BEFORE I WAS SECURELY IN IT. AS THE AUTO INCREASED SPEED I LOST MY FOOTING AND FELL OUT AND WAS RUN OVER BY THE EXPEDITION, AND NEIGHBORS CALLED THE AMBULANCE AND I WAS TAKEN TO THE HOSPITAL AND TREATED BY THE TRAUMA TEAM IN THE EMERGENCY ROOM AND ADMITTED FOR MY INJURIES A RIGHT BROKEN ANKLE, 9 BROKEN RIBS, AND A BROKEN WRIST.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10651884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2014","dateComplaintFiled":"11/02/2014","vin":"","components":"ENGINE","summary":"BLEW A SPARK PLUG, STRIPPED THE THREADS RIGHT OUT OF THE ALUMINUM HEADS (HORRIBLE DESIGN).  NOT AN ISSUE FOR NEWER VEHICLES UNTIL THEY REACH 140-190,000 MILES, AND NOW I SEE ONLINE THAT IT IS A HUGE ISSUE FOR THOUSANDS OF OWNERS OF THE 4.6 & 5.4L ENGINES.  BREACHING THE HEADS EXPOSES FUEL TO THE SPARK AND COULD CREATE DANGEROUS FIRES.  THE FIXES ARE EITHER TEMPORARY OR VERY COSTLY, THIS SHODDY DESIGN SHOULD BE CORRECTED BY FORD NOW THAT ALL OF THESE VEHICLES ARE REACHING HIGHER MILEAGES AND STILL ON THE ROAD.  FOR FORD TO SAVE A FEW BUCKS BY USING ALUMINUM HEADS IS NOT WORTH THE SAFETY OF THOUSANDS OF LOYAL CUSTOMERS WHO HAVE ALWAYS STOOD BY FORD.  MY CONFIDENCE IS DEFINITELY SHAKEN BY THEIR WILLINGNESS TO COMPROMISE QUALITY AND SAFETY FOR PROFIT.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10651585,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2014","dateComplaintFiled":"10/31/2014","vin":"2FMDA514XWB","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"ABS LIGHT IS ON.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10651449,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2014","dateComplaintFiled":"10/30/2014","vin":"2FMDA5147WB","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH DURING WARM WEATHER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10648684,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2014","dateComplaintFiled":"10/19/2014","vin":"1FMEU18W9WL","components":"ENGINE","summary":"I HAVE A 1998 FORD EXPEDITION THE SPARK PLUGS NUMBER 3 AND 4 KEEP GOING OUT I HAVE DONE EVERYTHING I CAN OWN MY BUDGET TO TRY AND FIX BUT THE PROBLEM KEEP HAPPEN. I SMELL GAS AND SEE SMOKE THIS IS THE ONLY VEHICLE I HAVE TO GET ME AND MY DAUGHTER AROUND I NEED THIS PROBLEM FIX PERMANENTLY DON'T WONT NOTHING TO HAPPEN TO ME AND MY KID AS FAR AS TRUCK FIRE OR GAS FUMES. SO PLEASE CAN YOU GET WITH FORD TO FIX BEFORE SOMETHING BAD HAPPENS TO US.THANK YOU.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10639453,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2014","dateComplaintFiled":"09/26/2014","vin":"","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 215,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10636877,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2014","dateComplaintFiled":"09/25/2014","vin":"","components":"TIRES","summary":"CONSUMER WRITES IN REGARDS TO TIRE DEFECT ISSUES PURCHASED AT A RETAIL STORE.  *SMD  THE CONSUMER STATED HE BELIEVED HE PURCHASED UNSAFE TIRES FROM A LOCAL RETAILER. A TECHNICIAN INFORMED HIM, THE TIRES WERE SHOWING SIGNS OF PREMATURE WEAR. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10638720,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2014","dateComplaintFiled":"09/24/2014","vin":"1FMFU18L8LA","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"WHEN IT RAINS EVERYTHING INSIDE GOES DEAD AND IT WILL NOT CRANK. CAN BE GOING DOWN THE ROAD AND IT SHUTS OFF ON YOU . THIS WILL CONTINUE FOR A FEW DAYS UNTIL EVERYTHING DRIES OUT OR ITS NOT DAMP OUTSIDE ANYMORE.I HAVE LOOKED THIS UP ON COMPUTER AND IT LOOKS LIKE IT IS COMING BACK TO THE FUSE PANEL GETTING WET BECAUSE OF POOR DRAINAGE COMING FROM WINDSHIELD , SOME PEOPLE ARE SAYING THAT IT HAS CAUSED FIRES. IHAVE ONLY OWNED THIS VEHICLE FOR 11/2 YEARS AND DON'T KNOW IF THERE HAS BEEN ANY RECALLS OR ANYTHING FIXED ON IT. PLEASE LET ME KNOW . THANKS. [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10637167,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2014","dateComplaintFiled":"09/18/2014","vin":"2FMDA51U6WB","components":"STEERING","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND MADE A WINDING NOISE. THE VEHICLE WAS TAKEN TO SEVERAL MECHANICS FOR INSPECTION AND IT WAS DISCOVERED THAT THE RACK AND PINION FAILED AND WAS LEAKING FLUID. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10615294,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2014","dateComplaintFiled":"07/22/2014","vin":"","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"THE VEHICLE ROLLS WHEN IN PARK.  IT MAKES A LOUD GRINDING SOUND WHILE IT IS ROLLING UNLIKE A PARKING PAWL MAKES.  I HAVE NOT GOTTEN ANY RECALL NOTICES ON THIS ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10610266,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2014","dateComplaintFiled":"07/14/2014","vin":"2FMDA514XWB","components":"SERVICE BRAKES","summary":"ABS IS INOPERABLE VEHICLE DOES NOT BRAKE PROPERLY.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10607291,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2014","dateComplaintFiled":"07/01/2014","vin":"1FMRU18W6WL","components":"FUEL SYSTEM, GASOLINE,STRUCTURE","summary":"UPON INSPECTION OF THE UNDERSIDE OF MY VEHICLE WHILE CHANGING MY OIL, I OBSERVED THAT THE REAR STRAP OF MY FUEL TANK HAD RUSTED THROUGH ON ONE SIDE AND WAS NO LONGER SECURING MY FUEL TANK IN PLACE.  I HAVE SINCE PURCHASED REPLACEMENT FUEL TANK STRAPS AND UPON RESEARCHING GUIDANCE FOR REPLACING THE STRAPS, I FOUND MANY ARTICLES ONLINE REGARDING A FUEL TANK STRAP RECALL FOR 1997-2001 F150'S, HOWEVER IT APPEARS THAT THE EXPEDITIONS, WHICH ARE VERY SIMILAR TO THE F-150'S, WERE NOT COVERED BY THIS RECALL.  I'M VERY LUCKY THAT I FOUND THE RUSTED STRAP BEFORE THE TANK DROPPED AND POTENTIALLY RUPTURED, CAUSING INJURY TO ME, MY WIFE AND OUR INFANT SON.  IF THE GAS TANK STRAP RECALL CANNOT BE EXTENDED TO COVER EXPEDITIONS, I WOULD AT LEAST LIKE TO KNOW THE REASON WHY THE EXPEDITIONS ARE NOT COVERED.  THANK YOU.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10607495,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2014","dateComplaintFiled":"07/01/2014","vin":"1FMRU17L4WL","components":"WHEELS","summary":"ON TWO SEPARATE OCCASIONS, THE LUG BOLTS HAVE BROKEN OFF OF THE VEHICLE WHEN IN MOTION.  THE LAST OCCURRENCE LOST 3 LUG BOLTS AT THE SAME TIME.  THE LUG BOLTS SHEAR OFF ALONG WITH THE LUG NUTS.  THERE WAS A RECALL IN 1998, AND FORD STATES THAT MY VEHICLE WAS BROUGHT IN  DECEMBER OF THAT YEAR FOR THE RECALL.  THIS HAPPENS ON THE FRONT AND BACK WHEELS.  THERE ARE MANY REPORTS ONLINE ABOUT THIS HAPPENING.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10595770,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2014","dateComplaintFiled":"06/03/2014","vin":"2FMZA5142WB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE MADE A LOUD BANGING SOUND AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTERMEDIATE SERVO NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.  UPDATED 08/19/14*LJ     UPDATED 8/30/2017*CN","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10595050,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2014","dateComplaintFiled":"05/30/2014","vin":"2FMDA5149WB","components":"SERVICE BRAKES","summary":"THE ABS LIGHT STARTED COMING ON AFTER DRIVING FOR A FEW MINUTES THEN IT WOULD GO OFF WHEN THE VAN WAS TURNED OFF.  NOW THE ABS LIGHT COMES ON WHEN I TURN THE VAN ON & DOESN'T GO OFF UNTIL I TURN THE KEY OFF.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10592615,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2014","dateComplaintFiled":"05/19/2014","vin":"2FMZA51U7WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"WAS DRIVING DOWN THE ROAD @ 55MPH AND THE SPEEDOMETER SHOT TO 0MPH AND THE TRANS WAS THROWN INTO 1ST. THIS HAPPENED SEVERAL TIMES. I AM LOOKING FOR A RESOLUTION.    IT ACTS AS IF VSS ISN'T WORKING. EVEN THREW A CODE. I REPLACED THE SENSOR AND CHECKED THE WIRES ALL THE WAY TO THE ECM. EVERYTHING LOOKS QUITE GOOD.    RAN A SCANNER. PICKED UP SEVERAL CODES. VSS AND ABS SENSORS ALL AROUND.    PULLED CLUSTER: EVERYTHING LOOKED GREAT. THE ONLY FAULT I CAN THINK OF IS ECM UNLESS ABS SYSTEM HAS THE ABILITY TO AFFECT THE DRIVE LIKE THAT.   *JS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10585018,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2013","dateComplaintFiled":"04/25/2014","vin":"1FMPU18L8WL","components":"STRUCTURE,ENGINE","summary":"FORD EXPEDITION CAUGHT FIRE WHILE PARKED AT WALMART STORE, IT STARTED AT DRIVER SIDE ON ENGINE AND IT TOOK A FEW MINUTES TO BURN WHOLE SUV.   *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10572858,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2011","dateComplaintFiled":"03/17/2014","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"WE HAVE OUR EXPEDITION FOR A WHILE AND WE KNOW THE PEOPLE WHO OWNED IT BEFORE US. WHILE IT IS RAINING AND DAYS AFTER THE POWER TO THE TRUCK DOES NOT TURN OFF. THE RADIO WILL TURN ON, THE BLOWER FOR HEAT OR AIR WILL KEEP BLOWING, THE LIGHTS WILL TURN ON, THE FOUR WHEEL DRIVE WILL STOP, ABS WILL STOP, AND THE WIPER BLADES WILL NOT WORK. SO BECAUSE THE ELECTRICAL ITEMS WILL TURN ON AT RANDOM, THEY DRAIN THE BATTERY AND THE TRUCK WILL NOT START THE NEXT DAY.  WE FOUND OUT THAT DUE TO MANUFACTURING ERROR, THE WINDSHIELD LEAKS WATER INTO THE GENERAL ELECTRIC MODULE. THE OTHER PROBLEM IS THE PART NOT ONLY EXPENSIVE, BUT IF YOU BUY ONE AND IT DOES NOT WORK,  IT IS NOT RETURNABLE. AND THAT WAS TOLD TO US BY MULTIPLE DEALERSHIPS. SO BASICALLY FORD KNOWS OF THE PROBLEM AND IT IS A SAFETY ISSUE AND HAS DONE NOTHING ABOUT IT.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10562861,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2013","dateComplaintFiled":"02/04/2014","vin":"2FMZA5146WB","components":"STEERING","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT HE RECENTLY HAD HIS VEHICLE STATE INSPECTED BY AN INDEPENDENT MECHANIC. THE VEHICLE PASSED INSPECTION BUT THE FOLLOWING  DAY THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHO STATED THE \"STEERING KNUCKLE\" HAD TO BE REPLACED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MENTIONED THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,354.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10562633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2013","dateComplaintFiled":"02/03/2014","vin":"1FMPU18L0WL","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH IN RAINY WEATHER, WATER BEGAN TO LEAK INTO THE VEHICLE FROM THE WINDSHIELD AREA. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10560324,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2014","dateComplaintFiled":"01/17/2014","vin":"1FMPU18L6WL","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE SHIFTER COLUMN FAILED AND THE SHIFTER COULD NOT BE ENGAGED IN ANY GEAR. THE DEALER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 97V171000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.  THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 220,000.   UPDATED 03/05/14*LJ","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10558999,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2014","dateComplaintFiled":"01/08/2014","vin":"2FMZA5149WB","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE MECHANIC NOTIFIED HIM THAT THE SUB FRAME WAS COMPLETELY CORRODED. AS A RESULT, THERE WAS A POSSIBILITY THAT THE ENGINE COULD POSSIBLY FALL OUT FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 170,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10550494,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2012","dateComplaintFiled":"11/01/2013","vin":"2FMDA5144WB","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THERE WAS A LARGE HOLE IN THE SUB FRAME AND ENGINE CRADLE. THE MANUFACTURER ISSUED A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE) PERTAINING TO 1999-2003 WINDSTAR MODEL YEAR VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. ..UPDATED 12-30-13 *BF   UPDATED 01/09/14*LJ  UPDATED 01/13/14","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10548468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2013","dateComplaintFiled":"10/18/2013","vin":"2FMZA5140WB","components":"SUSPENSION,WHEELS","summary":"MY WIFE WAS TAKING MY YOUNGEST TWO CHILDREN TO SCHOOL IN OUR VEHICLE WHEN SMOKE STARTED POURING IN THROUGH THE VENTS OF THE VEHICLE AND AT THE SAME TIME SHE LOST CONTROL OF THE STEERING SLIDING OFF ONTO THE SHOULDER OF THE ROAD. ONCE MY WIFE MADE SURE EVERYONE WAS OUT OF THE SMOKE FILLED VEHICLE SHE NOTICED THE TIRE WAS COMPLETELY SHREDDED ON THE PASSENGER FRONT SIDE OF THE VEHICLE. SHE NOTIFIED ME AND WE HAD THE VAN TOWED TO A MECHANICS SHOP WHERE WE FOUND OUT THAT THE FRONT PASSENGER SPRING HAD BUSTED CAUSING THE TIRE TO BE SHREDDED. THE MECHANIC ADVISED BUYING TWO NEW TIRES FOR THE FRONT OF VEHICLE, HE ALSO ADVISED BUYING TWO NEW SPRINGS AND REPLACING BOTH OF THEM ON THE FRONT. THE VAN WAS FIXED AND WE PAID FOR THE BILL AND TIRE COST OUT OF OUR OWN POCKET.  THE MANUFACTURER OF THE VEHICLE INFORMED ME TODAY THAT THEY WILL NOT COMPENSATE FOR ANY OF THESE COSTS EVEN WHEN A RECALL LETTER 01S19/01M03 STATES \"WE WILL INSTALL PROTECTIVE SHIELDS AROUND THE FRONT COIL SPRINGS OF YOUR VEHICLE. THESE SHIELDS WILL PREVENT THE POSSIBILITY OF TIRE PUNCTURE SHOULD THE SPRING FRACTURE.  ---- MOTOR COMPANY WILL ALSO PAY FOR ANY REPAIRS DIRECTLY RELATING TO THE FRONT COIL SPRINGS OF YOUR VEHICLE FREE OF CHARGE ( PARTS AND LABOR)  SO TO ME THIS IS A FAILURE OF THE RESPECTED COMPANY FROM FULL FILLING WHAT I SEE IN MY EYES AS A OBLIGATION TO THE CONSUMER. I ALSO FEEL THE RECALL SHOULD HAVE BEEN TO REPLACE THE SPRINGS..NOT INSTALL SHIELDS WHICH I AM SURE WAS A MUCH CHEAPER ROUTE.I HAVE ALL RECEIPTS THAT CONCERN THIS MATTER.  THANKS!  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10533315,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2013","dateComplaintFiled":"08/02/2013","vin":"2FMZA5146WB","components":"FUEL SYSTEM, GASOLINE,ENGINE","summary":"MY WINDSTAR HAS ABOUT 155,000 MILES ON IT AND A 25 GALLON TANK.  ABOUT SIX MONTHS AGO IT CUT OFF ON THE INTERSTATE IN FRONT OF A TRACTOR TRAILER WITH MY DAUGHTER DRIVING.  IT HAD JUST TRAVELED ABOUT 200 MILES AND IT WAS RAINING HARD.  WE HAD IT TOWED TO A FORD DEALER AND ALL HE REPORTED WAS THE FUEL PUMP FUSE BLEW.  THE SECOND EVENT WAS ON VACATION AND AFTER DRIVING ABOUT 175 MILES. AGAIN IT WAS POURING DOWN RAIN.  I FIGURED IT WAS MOISTURE RELATED AND LET IT SIT THREE DAYS AND THE IDLE CLOSE TO 1/2 HOUR.  FINALLY I DROVE IT ABOUT 45 MINUTES AND IT SEEMED FINE SO WE DROVE HOME.  AGAIN AT ABOUT 150 MILES AND HEAVY RAIN IT BLEW THE FUSE ABOUT 5 MILES FROM HOME.  AFTER TWO MORE FUSES WE MADE IT HOME.  I USED AN AIR COMPRESSOR AND AIR NIBBLER TO CAREFULLY CUT AN ACCESS HOLE IN THE FLOOR OF THE VAN.   MY DAUGHTERS CHRYSLER COMES WITH AN ACCESS POINT FOR FUEL PUMP SERVICE.  NOW MY VAN HAS ONE TOO.  THE ORIGINAL PUMP WAS IN THE TANK.  THE WIRES EXPOSED TO FUEL WERE CHAFFED IN 5 SPOTS AND ARCING AT THE PUSH IN CONNECTOR.  THE ARCING WAS DUE TO A CRIMP ON A HOSE CLAMP RUBBING THE WIRE NEAR THE PUSH IN PUMP CONNECTOR.  THIS RUBBING MAY HAPPEN DUE TO OTHER STORIES I'VE READ ABOUT WHERE THE TANK COLLAPSED FROM VACUUM IN THE TANK.  SHAME ON THE PEOPLE WHO DESIGNED THIS PUMP, TANK AND THE ASSEMBLY PROCESS.    BY THE WAY I'M A QUALITY ENGINEER AT AN ENGINE FACTORY.  I EXPECT A FUEL PUMP TO WEAR OUT -- NOT SHORT OUT.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10532361,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2012","dateComplaintFiled":"07/29/2013","vin":"2FMDA51U8WB","components":"SERVICE BRAKES","summary":"ABS LIGHT COMES ON OFTEN WHEN I REACH SPEEDS OF 70MPH ONLY.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10532370,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2013","dateComplaintFiled":"07/29/2013","vin":"2FMZA 514XW","components":"WHEELS","summary":"WHILE DRIVING MY MINI VAN THE RIGHT REAR WHEEL (THE COMPLETE WHEEL) FELL OFF!  UPON SAFELY PARKING THE VAN, I CAME TO REALIZE THE  ENTIRE REAR AXEL HAD SHEARED IN HALF!     BY A STROKE OF LUCK I FOUND OUT THERE WAS A RECALL FOR THIS AND ALSO FOR THE CRUISE CONTROL. I AM HAVING IT REPLACED/FIXED AT DEALERS COST.    SINCE THIS VEHICLE WAS BOUGHT USED OFF A USED DEALERS LOT, I WOULD LIKE TO MAKE THE FOLLOWING  SUGGESTION...THERE SHOULD BE SOME TYPE OF MANDATORY LAW THAT ALL DEALERS, NEW AND USED, SHOULD HAVE ACCESS TO THIS WEBSITE AND BE LEGALLY FORCED TO CHECK EACH AND EVERY VEHICLE PRIOR TO BEING SOLD.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10524940,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/13/2013","dateComplaintFiled":"07/15/2013","vin":"1FMRU1766WL","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO HIS VEHICLE HEAD ON AT APPROXIMATELY 50 MPH. THE AIR BAGS DID NOT DEPLOY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK AND CHEST, AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED AND DECLARED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10520203,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2013","dateComplaintFiled":"06/17/2013","vin":"","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE STALLED WITH THE ILLUMINATION OF ALL OF THE INSTRUMENT PANEL WARNING LIGHTS.  THE VEHICLE WAS TAKEN TO A MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE POWER TRAIN MODULE. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S POWER TRAIN PCM RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 154,327.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10512340,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2013","dateComplaintFiled":"05/16/2013","vin":"2FMZA5142WB","components":"SUSPENSION","summary":"NO RECALL ON MY VIN # BUT I AM HAVING THIS ISSUE.    SUSPENSION:FRONT:SPRINGS:COIL SPRINGS RUBBING TIRES.CAUSING  TO USE UP TIRES FAST. MAKE A RUBBING NOISE WHEN TURNING.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10512337,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2013","dateComplaintFiled":"05/16/2013","vin":"2FMZA5142WB","components":"POWER TRAIN","summary":"FORD ISSUED A TSB ON THIS PROBLEM. THE REPAIR IS TO REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM).  STALL DURING DECELERATION TO A STOP, PARKING AND/OR COASTING DURING SLOW SPEED TURNS. VEHICLES EQUIPPED WITH 3.8 LITER ENGINE.    MY VAN IS DOING THIS BUT SHOWS NO RECALL WITH VIN #  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10511944,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2013","dateComplaintFiled":"05/14/2013","vin":"1FMPU18L7WL","components":"SUSPENSION","summary":"THE REAR LOWER AND UPPER CONTROL ARMS HAVE RUST HOLES AND OR COMPLETELY RUSTED THROUGH. THIS IS OBVIOUSLY A VERY BIG PROBLEM WITH ALL EXPEDITIONS AROUND THE SAME YEARS. COMPLAINTS FROM HUNDREDS IF NOT THOUSANDS OF OWNERS ON FORUMS HAVE THE SAME ISSUE. THIS WILL CAUSE A CRASH AND OR FATALITIES IF NOT CORRECTED OR FOUND BEFORE IT IS TOO LATE. I FOUND MINE TO BE VERY RUSTY WITH HOLES AND ALSO ONE RUSTED ALL THE WAY THROUGH AFTER A 400 MILE HIGHWAY TRIP WITH MY FAMILY. THIS IS SOMETHING THAT FORD SHOULD STEP UP TO THE PLATE AND RECALL AND FIX FOR FORD OWNERS. THIS IS A REPORTED PROBLEM AND NEEDS TO BE REPAIRED BY FORD ASAP.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10508564,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2013","dateComplaintFiled":"04/17/2013","vin":"","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE RPM INCREASED TO 3,000 AND THE SPEED DROPPED TO 35 MPH. THE CONTACT WAS ABLE TO MOVE ONTO THE SHOULDER. THE VEHICLE RETURNED TO NORMAL FUNCTION AFTER THE RESTART. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 121,600.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10508261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2013","dateComplaintFiled":"04/15/2013","vin":"2FMZA5141WB","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE IN REVERSE, THE CONTACT HEARD A LOUD SOUND FROM UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR AXLE FRACTURED AND CAUSED THE REAR TIRES TO BEND OUTWARD. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN I.D. NUMBER 12V195000 (SUSPENSION). THE FAILURE MILEAGE WAS 180,000.   UPDATED 10/22/13 *CN UPDATED 10/25/2013 *JS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10505830,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2013","dateComplaintFiled":"04/10/2013","vin":"2FMZA514XWB","components":"SUSPENSION","summary":"NOVEMBER 2010 MY VEHICLE WAS SERVICED FOR A RECALL WHICH 2 REINFORCEMENT BRACKETS WERE PLACED ON THE REAR AXLE.  THE RECALL WAS FOR REAR AXLES THAT WERE CRACKED OR BROKEN.  MINE WAS NOT REPLACED JUST REINFORCED.  ON 4-9-13 MY REAR AXLE CRACKED, AND I CAN NO LONGER DRIVE THE VAN. UPON CALLING FORD AND SPEAKING WITH CUSTOMER SERVICE, I WAS INFORMED THEY DID THEIR PART BY PLACING BRACKETS IN 2010 AND EVEN THOUGH THE AXLE CRACKED ANYWAY IT IS NOW AT MY COST.  THANKFULLY THIS DID NOT HAPPEN WHILE I WAS DRIVING WITH MY CHILDREN, BUT I AM VERY UPSET FORD KNOWS THIS IS A PROBLEM WITH THE REAR AXLE, AND CHOSE TO PLACE BRACKETS THAT DID NOT \"FIX\" THE PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10507034,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2013","dateComplaintFiled":"04/04/2013","vin":"1FMRU18WXWL","components":"SUSPENSION","summary":"AS I WAS EXAMINING THE REAR BRAKE PADS ON MY TRUCK, I NOTICED THAT THERE WAS A  HOLE IN THE RIGHT REAR LOWER CONTROL ARM. FURTHER EXAMINATION SHOWED THAT THE PROTECTIVE COATING ON THE CONTROL ARM HAD NOT ONLY FAILED BUT WAS HOLDING MOISTURE AND SALT AGAINST THE METAL OF THE CONTROL ARM. THEREFORE THIS LOWER CONTROL ARM IS ALSO QUITE THIN IN ONE SPECIFIC AREA AND APPEARS TO BE IN DANGER OF IMMINENT FAILURE. LIKEWISE I FOUND A HOLE AND THIN SOUND METAL ON THE LEFT REAR LOWER CONTROL ARM. IF DRIVEN, THIS VEHICLE COULD EASILY HAVE A MAJOR LOSS OF CONTROL AND A CATASTROPHIC ACCIDENT WITH LOSS OF LIVES. I CONSIDER THIS TO BE A MANUFACTURING DEFECT BECAUSE THE COATING THAT WAS DESIGNED TO PROTECT THIS VULNERABLE PART HAS ACTUALLY HASTENED ITS FAILURE.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10505291,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2012","dateComplaintFiled":"04/01/2013","vin":"","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"WHILE DRIVING DOWN THE ROAD, MY 98 FORD EXPEDITION SPARK PLUG BLEW OUT AND CAUSED A SMALL FIRE IN THE ENGINE COMPARTMENT.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10496835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2013","dateComplaintFiled":"02/08/2013","vin":"1FMPU18L7WL","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED. THE READING ON THE INSTRUMENT PANEL GAUGES BEGAN TO FLUCTUATE RANDOMLY AND THE VEHICLE STALLED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10493718,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2013","dateComplaintFiled":"01/22/2013","vin":"2FMZA51U5WB","components":"SERVICE BRAKES","summary":"BRAKE FLUID ALL LEAKS OUT WEAR HOLE IN BRAKE FLUID TUBE TO REAR BRAKES BETWEEN FRAME AND GAS TANK. CAUSING VIRTUALLY NO BRAKING POWER. DRIVERS SIDE NEAR REAR WHEEL. WOULD REQUIRE 200.00+ TO REPAIR.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10492065,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2013","dateComplaintFiled":"01/09/2013","vin":"","components":"ENGINE","summary":"I HAVE THE 5.4 TRITON V8 ENGINE.  I JUST HAD MY 3RD SPARK PLUG BLOW OUT IN THE LAST YEAR.THEY NEED TO RECALL THESE HEADS. LUCKILY IT HASN'T RESULTED IN AN ENGINE FIRE LIKE IT HAS FOR OTHERS.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10488728,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2012","dateComplaintFiled":"12/13/2012","vin":"1FRMU18WTWL","components":"ELECTRICAL SYSTEM","summary":"VEHICLE DRAINING POWER AFTER IGNITION SHUT TO OFF. POWER IS ON TO VEHICLE DUE TO WATER DAMAGE FROM VEHICLES EXTERIOR DEFECT DRAINING WATER DIRECT TO THE FUSE PANEL. WHAT IS IT GOING TO TAKE BEFORE THIS DANGEROUS CONDITION IS ADDRESSED BY OUR NHTSA, DEATHS? I HAVE FOUND THIS TO BE A PROBLEM IN ALMOST EVERY ONE IF NOT EVERY ONE OF THESE VEHICLES, IT IS ONLY A MATTER OF WHEN THESE PROBLEMS START. DO YOUR RESEARCH AND YOU WILL FIND COUNTLESS COMPLAINTS, WHAT ARE YOU WAITING FOR? WILL THIS BE ANOTHER STOP SIGN INSTALLED AFTER SOMEONE IS KILLED. IS THAT WHAT WE ARE WAITING ON? PLEASE STEP UP AND PROTECT THE PEOPLE THAT NOW OWN THESE VEHICLES BEFORE SOMEONE REALLY GETS HURT.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10487285,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2012","dateComplaintFiled":"12/04/2012","vin":"1FMPU18L8WL","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT WHEN ATTEMPTING TO STOP THE VEHICLE THE BRAKE PEDAL WENT TO THE FLOOR. THE CONTACT MENTIONED THAT HE HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. ALSO, THE CONTACT STATED THAT THE HYDRAULIC BRAKE FLUID LEAKED FROM THE VEHICLE BECAUSE THE BRAKE LINES HAD RUSTED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS TOLD THAT ALL OF THE BRAKE LINES HAD TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 117,831...UPDATED 01/30/13 *BF UPDATED 2/4/2013*JS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10486583,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2012","dateComplaintFiled":"11/30/2012","vin":"1FMPU18L3WL","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 285,066.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10485012,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2012","dateComplaintFiled":"11/17/2012","vin":"1FMPU18L7WL","components":"SUSPENSION,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"WHILE DRIVING THROUGH A PARKING LOT THE DRIVE SHAFT DROPPED OUT.  IT WAS LATER DETERMINED THE  REAR LOWER TRAILING SUPPORT ARMS ON BOTH THE LEFT AND RIGHT SIDE HAD RUSTED THROUGH CAUSING THEM TO BREAK APART.   THIS RESULTED IN THE REAR AXLE SHIFTING AND THE DRIVE SHAFT SNAPPING AWAY FROM THE REAR AXLE.  IF THIS HAPPENED AT A HIGH SPEED THIS INCIDENT COULD HAVE RESULTED IN LOSS OF LIFE, SEVERE INJURIES AND PROPERTY DAMAGE. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10481423,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2012","dateComplaintFiled":"10/22/2012","vin":"","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT AFTER PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE, HE NOTICED THAT THE FRONT SUB FRAME WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED IN REGARD TO THIS ISSUE AND ADVISED HIM THAT HIS YEAR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,982. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10481231,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2012","dateComplaintFiled":"10/20/2012","vin":"1FMFU18L3WL","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"SPARK PLUG KEEPS COMING OUT AND IF YOU DON'T STOP AND PULL OVER IMMEDIATELY IT CAN CAUSE A FIRE DUE TO GES COMING OUT OF THE HOLE AND GETTING ON A HOT ENGINE. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10478423,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2012","dateComplaintFiled":"10/03/2012","vin":"2FMDA51U1WB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED AFTER SHIFTING INTO REVERSE, THE VEHICLE FAILED TO MOVE AND THE OVER DRIVE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT SHE SHIFTED INTO DRIVE AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT TO TAKE THE VEHICLE INTO A FORD DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 197,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10476850,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2012","dateComplaintFiled":"09/24/2012","vin":"2FMZA5148WB","components":"SUSPENSION,POWER TRAIN","summary":"AFTER IT WAS PUT INTO REVERSE AND I WENT TO PARK THERE WAS A LOUD NOISE AND I COULDN'T MOVE THE VAN. GOT OUT AND LOOK AT IT AND SAW IT WAS THE REAR AXEL COMPLETELY BROKEN.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10475395,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2012","dateComplaintFiled":"09/14/2012","vin":"","components":"ENGINE","summary":"DRIVING DOWN THE ROAD IN OUR TOWN AND #3 SPARK PLUG BLEW OUT OF CYLINDER HEAD, HAD TO BE TRAILERED TO A FORD MECHANIC TO FIX THE PROBLEM - NEW SPARK PLUG, COIL AND CYLINDER HEAD WORK - AND I FOUND OUT THIS A VERY COMMON PROBLEM WITH THE 5.4 TRITON MOTOR!!  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10472987,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2011","dateComplaintFiled":"08/29/2012","vin":"2FMZA5143WB","components":"EXTERIOR LIGHTING","summary":"LIGHT WILL NOT RESET EVEN AFTER REPLACING PART.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10471308,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2012","dateComplaintFiled":"08/17/2012","vin":"2FMZA5142WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE PERFORMING A ROUTINE MAINTENANCE CHECK UP ON THE VEHICLE, THE DEALER FOUND THE MIDDLE OF THE REAR AXLE WAS CRACKED DUE TO CORROSION ND RUST. THE VEHICLE WAS REPAIRED BY HAVING THE REAR AXLE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY) HOWEVER THE VIN WAS NOT INCLUDED UNDER THE RECALL. THE CURRENT AND FAILURE MILEAGE WAS 130,139.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10470887,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2012","dateComplaintFiled":"08/16/2012","vin":"2FMZA5142WB","components":"SUSPENSION","summary":"REAR AXLE BEAM CRACK.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10470781,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2012","dateComplaintFiled":"08/15/2012","vin":"2FMDA51U2WB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED ACCELERATED IN AN ATTEMPT TO PASS ANOTHER VEHICLE WHEN THE FRONT END STARTED TO SHAKE AS THE VEHICLE STOPPED ACCELERATING. THE CONTACT STATED THAT THE ENGINE CONTINUED RUNNING. THE CONTACT'S MECHANIC ALSO STATED THAT THE GEARS IN THE TRANSMISSION WERE FRACTURED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 178,187.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10463401,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2012","dateComplaintFiled":"06/28/2012","vin":"1FMRU17L2WL","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THERE WERE STRONG FUEL FUMES COMING INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO RAN A DIAGNOSTIC TEST BUT COULD NOT LOCATE THE FAILURE.  THE MECHANIC REPLACED THE FUEL CAP AND THE FUEL FILTER BUT THE SMELL CONTINUED.  NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10463428,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2012","dateComplaintFiled":"06/28/2012","vin":"2FTDA54U4WB","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE BRAKE SERVICE WHEN HE NOTICED THAT THE SUB FRAME WAS RUSTED AND HANGING FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND WAS NO LONGER BEING DRIVEN AS A RESULT. THE FAILURE MILEAGE WAS 65,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10463006,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2012","dateComplaintFiled":"06/25/2012","vin":"2FMDA514XWB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED ON GARDEN STATE PARKWAY IN NJ, STRANDED IN BUSY TRAFFIC. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10458556,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2012","dateComplaintFiled":"05/15/2012","vin":"1FMRU18W1WL","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT WAS TRAVELING 20-30 MPH WHEN THE ANTI-THEFT WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AFTER THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 200,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10458192,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2012","dateComplaintFiled":"05/12/2012","vin":"","components":"ENGINE","summary":"THE SPARKS PLUGS BURNT OUT THEY WERE RUINED AND I JUST HAD A TUNE UP.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10457717,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2012","dateComplaintFiled":"05/07/2012","vin":"1FMRU1769WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE STEEL BRAKE LINES ARE RUSTED AND LEAK BRAKE FLUID,BRAKE LINE FAILURE.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10455751,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2012","dateComplaintFiled":"04/19/2012","vin":"","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 TO 15 MPH, SHE SUDDENLY LOST CONTROL OF THE VEHICLE AND THE REAR END OF THE VEHICLE DROPPED DOWNWARD. THE VEHICLE WAS UNABLE TO BE TOWED, SO AN INDEPENDENT MECHANIC CAME TO THE LOCATION TO EXAMINE THE VEHICLE. THE MECHANIC STATED THAT THE FRAME FRACTURED IN HALF AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 160,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10455784,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2012","dateComplaintFiled":"04/19/2012","vin":"1FMPU18L9WL","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE PARKED, THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND A REPORT WAS FILED. THE FIRE DEPARTMENT STATED THAT THE FIRE WAS CAUSED BY A SHORT IN THE CRUISE CONTROL SWITCH. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 202,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10455127,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2011","dateComplaintFiled":"04/13/2012","vin":"2FMZA5144WB","components":"SUSPENSION,ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT AFTER HAVING REPAIRS PERFORMED ON THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY), THE VEHICLE WOULD START JERKING VIOLENTLY FROM THE REAR TO THE FRONT WHEN DRIVING AT SPEEDS ABOVE 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BALL JOINTS, BUSHING, INTAKE GASKETS, SPARK PLUGS, AND LOWER CONTROLS ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE RECALL REPAIRS WERE ALREADY PERFORMED. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 126,131 AND THE CURRENT MILEAGE WAS 127,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10453753,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2012","dateComplaintFiled":"04/02/2012","vin":"1FMPU18LXWL","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"COIL AND SPARK PLUG BLOW OUT OF ENGINE WHEN TRUCK WAS STARTED (1998). THE EXPEDITION HAS BEEN KNOWN TO HAVE THIS ISSUES AS WELL AS OTHER ISSUES. WHY IS FORD NOT TAKING RESPONSIBILITY; SO FAR ACCIDENT AVOIDED. I HAD TO REPLACE ONE COIL PACK EACH YEAR SO FAR BUT THIS WAS THE WORSE. I NEEDED THE CINDER RETREADED TO FIT THE SPARK PLUG IN.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10453756,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2011","dateComplaintFiled":"04/02/2012","vin":"1FMPU18LXWL","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"YEARS AGO WHEN PURCHASED THE EXPEDITION I NOTICED THE SHIFT GEAR OUT OF ALIGNMENT. I TRY TO CONTACT THE DEALER AS I HEARD THAT THIS WAS A RECALL; I WAS TOLD THAT THE RECALL IS NOT FOR MY VEHICLE. IT HAS KNOW BEEN A FEW YEARS SINCE I BOUGHT THE TRUCK AND I'M NOW EXPERIENCING WHAT I'VE NOTICED MANY OTHERS WITH AN EXPEDITION WHICH IS TRUCK IS NOT ENGAGING INTO PARKING POSITION AND ROLLS. THIS IS A CONCERN TO ME AS MY DRIVE WAY IS ON A SLIGHT UP HILL. THIS IS AN ENDANGERING TO THE PUBLIC, THE ISSUE HAPPENS UNEXPECTEDLY. I WOULD NOT LIKE TO SEE SOMEONE HURT BECAUSE OF A ROLL BACK OR FORWARD DUE TO WHAT IS SUPPOSED TO BE A MANUFACTURE DEFECT FROM THE MANY CASES I'VE READ UP ON SO FAR. FORD DEALER NEEDS TO ADDRESS THIS ISSUE AS WELL AS THE COIL AND SPARK PLUG WHICH BLOWS OUT OF ENGINE AND AIR SUSPENSION PROBLEMS. THIS VEHICLE HAS COST ME THOUSANDS IN REPAIR,ITS NOT WORTH AND CAN NOT AFFORD THE PRESENT REPAIRS.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10452395,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2012","dateComplaintFiled":"03/20/2012","vin":"2FMZA5145WB","components":"SUSPENSION,STRUCTURE","summary":"FRONT SUB FRAME COMPLETELY RUSTED OUT.  FORD HAS SUB FRAME RECALL FOR THE 1999-2003 BUT NOT THE 1998.  *KB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10451413,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2011","dateComplaintFiled":"03/13/2012","vin":"2FMDA5142WB","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT SMELLED A BURNING ODOR WHILE DRIVING APPROXIMATELY 40 MPH. THE CONTACT STOPPED THE VEHICLE AND INSPECTED UNDER THE HOOD. THE CONTACT NOTICED A FLAME COMING FROM THE ALTERNATOR. THE CONTACT USED WATER TO EXTINGUISH THE FLAME. THE FIRE DEPARTMENT ALSO REPORTED TO THE SCENE. THE CONTACT REPLACED THE ALTERNATOR. THE APPROXIMATE FAILURE MILEAGE WAS 195,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10449558,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2009","dateComplaintFiled":"02/28/2012","vin":"2FMDA5144WB","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"I WENT TO FORD DEALERSHIP IN DEC 09 RECEIVED INSPECTION ON RECALL # O9S09 AND 09SO9H ONLY. NOW HERE IN FEB. 2012  THE SAME PROBLEMS WITH SUSPENSION,RIGHT FRONT TIRE WHEEL MAKES ALTO OF NOISE POWER STEERING  FLUID IS LEAKING STRANGE NOISE  IS HEARD WHEN MAKING RIGHT TURNS,FORD SAID MY VEHICLE HAS HAD ALL SERVICE IT IS DUE . I BELIEVE THEY ARE WRONG ALL THE SAME PROBLEMS THE RECALLS REPORTED ARE MY PROBLEMS I HAVE PAPER WORK PROVIDING THEY ONLY RAN TEST ON RECALL #O9S09 AND 09S09H MY CAR IS IN SERIOUS WEATHER CONDITIONS HERE IN ILLINOIS.UNDER THE ORIGINAL OWNER  FORD STATED THEY ARE NOT RESPONSIBLE FOR ANY FURTHER REPAIR.  FORD DEALERSHIP   ROBERTS MOTORS 4350 ALBY ALTON IL 62002.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10449563,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2012","dateComplaintFiled":"02/28/2012","vin":"2FMZA51U3WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, SHE HEARD A LOUD CLUNKING NOISE. AFTER INSPECTING THE VEHICLE,  THE CONTACT NOTICED THAT THE REAR DRIVER SIDE AXLE WAS FRACTURED IN HALF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO VERIFIED THE FAILURE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10449361,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2012","dateComplaintFiled":"02/26/2012","vin":"2FMZA51U9WB","components":"STEERING,SUSPENSION,STRUCTURE","summary":"WHILE DRIVING MY 1998 WINDSTAR @ 45MPH, I  LOST TOTAL STEERING CONTROL OF MY VEHICLE AND MY VEHICLE VEERED INTO THE ONCOMING LANE OF A TWO LANE HIGHWAY. I WAS ABLE TO REGAIN CONTROL AFTER TURNING THE STEERING WHEEL APPROX 360 DEGREES TO THE RIGHT AND MANAGED TO STOP SAFELY.     AFTER FURTHER INVESTIGATION, IT WAS FOUND THAT THE DRIVERS SIDE LOWER CONTROL ARM BRACKET THAT IS WELDED TO THE SUBFRAME BROKE AWAY FROM THE SUBFRAME DUE TO A RUSTED OUT SUBFRAME.     I'VE OWNED THIS VEHICLE FOR THE PAST 8 YEARS AND NEVER RECEIVED ANY INFORMATION FROM FORD REGARDING THIS SAFETY ISSUE AS NOTED IN THE 1999-2003 FORD WINDSTAR RECALL WHICH HAS THE SAME ISSUE AS MY VEHICLE.     ALTHOUGH FORD IS NOT GOING TO HONOR A SUBFRAME RECALL FOR MY YEAR VEHICLE, FORD SHOULD AT LEAST SEND A NOTIFICATION LETTER TO INFORM OWNERS OF THIS DANGEROUS ISSUE. BOTH MY WIFE AND KIDS DRIVE THIS VEHICLE, BUT HAD I AT LEAST KNOWN THERE WAS A DANGEROUS ISSUE WITH THIS VEHICLE, I WOULD HAVE PARKED IT.   *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10447543,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2012","dateComplaintFiled":"02/12/2012","vin":"1FMPU18LXWL","components":"ENGINE AND ENGINE COOLING","summary":"#6 SPARK PLUG BLEW OUT OF CYL HEAD. REINSTALLED AND REPLACED COIL SINCE IT BROKE MOUNT.  PUT BACK IN SERVICE AND NEXT PLUG IN BANK (#7) BLEW WITHIN 10 MILES AT APPROX SAME SPEED. WHEN SEARCHING THE INTERNET THIS IS A COMMON PROBLEM WITH FORDS MODULAR ENGINE PRIOR TO 04.  WHEN THEY MAKE SPECIAL TOOLS AND INSERTS TO ADDRESS THE PROBLEM, FORD SHOULD PONY UP AND HAVE THE INSERTS INSTALLED AT LEAST FOR THE NORMAL LIFE EXPECTANCY OF THE ENGINE.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10446369,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2012","dateComplaintFiled":"02/03/2012","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"SPARK PLUG BLEW OUT WHILE DRIVING ON HIGHWAY -- VERY DANGEROUS. HAD CHILDREN IN CAR.  HAD TO BE TOWED. MY MECHANIC TOLD ME THIS IS A RECURRING PROBLEM WITH THIS ENGINE--5.4L-- IN OTHER FORDS AS WELL. HE HAD ANOTHER FORD WITH SAME PROBLEM COME IN THE PREVIOUS WEEK, AND HAS SEEN SEVERAL OTHERS RECENTLY (THIS IS JUST ONE SMALL TOWN/RURAL MECHANIC). PLEASE TAKE ACTION -- IT'S A COSTLY REPAIR.  *KB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10442317,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2012","dateComplaintFiled":"01/03/2012","vin":"","components":"POWER TRAIN","summary":"JUST WANTED THIS AGENCY TO KNOW THAT THESE PARTICULAR VEHICLES ARE UNSAFE.I WAS DRIVING IN BUSY TRAFFIC, IN MAJOR CONSTRUCTION NONETHELESS ON A 1 LANE ROAD AND MY VEHICLES TRANSMISSION WITHOUT WARNING QUIT WORKING....BACKED UP ALL KINDS OF TRAFFIC WITH NO WHERE TO PULL OVER AND MADE ALL KINDS OF NEW FRIENDS....JUST LETTING THIS AGENCY KNOW THIS MANUFACTURER SHOULD BE NOTIFIED.ALTHOUGH IT IS NOW AND OLDER VEHICLE IT IS STILL CAPABLE OF CREATING HAVOC...AND POTENTIALLY UNSAFE.COULDNT IMAGINE IF I DIDN'T HAVE ENOUGH SPEED TO MAKE IT TO SAFELY PULL OFF, COULD OF CAUSED  A PILE UP..  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10441434,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2011","dateComplaintFiled":"12/28/2011","vin":"2FMZA5147WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THIS VEHICLE WAS PART OF A PREVIOUS RECALL. ALL THE FORD DEALER DID WAS INSTALL A FUSIBLE LINK IN THE SCDS CIRCUIT TO THE ABS BRAKE UNIT. SINCE THAT TIME, THE ABS BRAKES HAVE BECOME INOPERABLE AND WILL START PULSATING WHILE DRIVING DOWN THE ROAD. THIS CAUSES DANGEROUS DRIVING CONDITIONS.     WE REQUEST THAT FORD REPLACE THE DEFECTIVE SCDS SWITCH, WHICH THEY KNOW IS DEFECTIVE. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10441183,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/23/2011","dateComplaintFiled":"12/25/2011","vin":"2FMZA5143WB","components":"STEERING,SUSPENSION","summary":"WHILE DRIVING ON THE HIGHWAY AT 60MPH, I LOST CONTROL OF MY VEHICLE AND IT STARTED TO FISHTAIL AND SWERVE INTO THE NEXT LANE AS I TRIED TO REGAIN CONTROL IT SPUN AROUND AND FLIPPED OVER UPSIDE DOWN ON TOP OF THE GUARD RAIL AND LANDED FACING TRAFFIC.  I RECEIVED MINOR INJURIES AND MY THREE CHILDREN WERE NOT INJURED.  I WAS INFORMED THAT THE REAR AXLE SNAPPED IN HALF ON MY VEHICLE AND THAT THERE IS A RECALL ON THIS PART.  I NEVER RECEIVED A NOTICE IN REGARDS TO THIS.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10439715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2011","dateComplaintFiled":"12/13/2011","vin":"2FMZA5140WB","components":"STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE TAKEN TO A LOCAL MECHANIC FOR INSPECTION OF THE SUB FRAME WHEN THE CONTACT WAS ADVISED THAT THE SUB FRAME WAS SEVERELY CORRODED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE BRAKE LINES WERE ALSO FOUND TO BE CORRODED. THE BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE SUB FRAME FAILURE AND DENIED ANY ASSISTANCE WITH THE REPAIR. THE SUB FRAME WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 114,000.    THE TIE RODS, FRONT WHEEL BEARINGS AND BATTERY HAD TO BE REPLACED WITHIN ONE YEAR OF OWNING THE VEHICLE. THE WHEEL CYLINDERS, BRAKE ADJUSTERS, SPRING KIT, DRUMS, ROTORS, SHOES, AND PADS ALL HAD TO BE REPLACED. ALSO, THE TURN SIGNAL LEVEL STOPPED WORKING FOR THE LEFT SIDE. WHEN THE BRAKE WAS APPLIED, IT WENT TO THE FLOOR AND THEN PULSATED BACK UP, AND THEN THE ABS LIGHT ILLUMINATED. UPDATED 02/01/12","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10439431,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2011","dateComplaintFiled":"12/12/2011","vin":"1FMRU18W0WL","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT THERE WAS A RUSTED HOLE IN THE REAR SUSPENSION SYSTEM. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10438640,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2011","dateComplaintFiled":"12/05/2011","vin":"1FMPU18L6WL","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE EXHIBITED A LOUD BANG. THE REAR END OF THE VEHICLE SUDDENLY COLLAPSED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE REAR TRAILING ARM WAS FRACTURED DUE TO EXTENSIVE RUST AND CORROSION.  THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10436763,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2011","dateComplaintFiled":"11/22/2011","vin":"2FMZA5144WB","components":"SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM","summary":"\"ABS\" AND \"TRAC OFF\" LIGHTS COME ON CONSISTENTLY DURING WARM-WEATHER MONTHS AT SPEEDS OVER 60MPH. THIS MEANS ABS BREAKING IS DISABLED UNTIL CAR IS SHUT OFF AND RESTARTED.    FORD DEALER WAS UNABLE TO REPRODUCE THE PROBLEM.    ISSUE COMMON PER THE BELOW LINK (SEE PROBLEM #2 SECTION).    HTTP://WWW.FORDWINDSTARRECALL.INFO/.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10436173,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2011","dateComplaintFiled":"11/17/2011","vin":"2FMZA514XWB","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE EXAMINED BY AN INDEPENDENT MECHANIC, SHE WAS INFORMED THAT THE FRAME ON THE FRONT DRIVER'S SIDE WAS RUSTED THROUGH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE 97,500.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10435452,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2011","dateComplaintFiled":"11/14/2011","vin":"2FMDA5145WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD CLANKING NOISE OUTSIDE THE VEHICLE AND IMMEDIATELY THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THE REAR AXLE WAS COMPLETELY FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE TECHNICIAN ADVISED HIM THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V385000  (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHO STATED THE VEHICLE WAS INELIGIBLE FOR THE RECALL REPAIR DUE TO THE DATE RANGE MENTIONED IN THE RECALL SUMMARY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10435454,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2011","dateComplaintFiled":"11/14/2011","vin":"","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THE BUMPER AND REAR AXLE WAS COVERED WITH RUST AND SEPARATED FROM THE VEHICLE.  THE FUEL TANK STRAPS WERE ALSO COVERED WITH RUST AS WELL. THE DEALER WAS NOTIFIED, BUT WAS UNABLE TO ASSIST WITH THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.  THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10435510,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2011","dateComplaintFiled":"11/14/2011","vin":"2FMDA5144WB","components":"UNKNOWN OR OTHER","summary":"1998 FORD WINDSTAR VAN WITH SUB FRAME ROTTED RIGHT THRU. BECAUSE IT IS ONE YEAR OLDER THAN RECALL FORD WILL NOT TAKE CARE OF IT. DOES NOT CARE ABOUT HURTING OR KILLING THEIR CUSTOMERS.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10435608,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2011","dateComplaintFiled":"11/14/2011","vin":"2FMDA5149WB","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT WAS DRIVING 35 MPH AND ATTEMPTED TO ENGAGE THE BRAKES BUT THE PEDAL WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT ALSO MENTIONED THAT ONCE HE TURNED ON THE HEATER, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE MASS AIRFLOW SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 200,816.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10434952,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2009","dateComplaintFiled":"11/09/2011","vin":"1FMRU17L4WL","components":"UNKNOWN OR OTHER","summary":"I AM IN NEED OF YOUR ASSISTANCE WITH A POTENTIAL CLAIM AGAINST THE FORD MOTOR COMPANY.  ON SATURDAY, DECEMBER 19, 2009, MY 1998 FORD EXPEDITION INITIATED A FIRE IN MY GARAGE WHICH COMPLETELY DESTROYED MY ENTIRE HOME WITH ALL CONTENTS AND TWO VEHICLES.  PLEASE REVIEW THE FOLLOWING WEBSITE: WWW.WAFF.COM/GLOBAL/STORY.ASP?S=11708004.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10435046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2011","dateComplaintFiled":"11/09/2011","vin":"2FMDA5148WB","components":"SUSPENSION,STRUCTURE","summary":"THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A LEAKING HOSE. WHILE BEING INSPECTED THE FORD MECHANIC FOUND THAT THE DRIVER SIDE FRONT SUBFRAME WAS ALMOST COMPLETELY RUSTED THROUGH. THE DEALERSHIP STATED THE VEHICLE WAS UNSAFE AND WOULD NOT REPAIR IT. THERE IS A RECALL ON 1999-2003 WINDSTARS FOR THIS REASON. THE 1998 AND EARLIER ARE NOT INCLUDED AS THE SUBFRAME ON THE 1999-2003 IS \"TUBULAR\" AND THE 1998 AND OLDER IS \"STAMPED\". WHILE THE CONSTRUCTION IS DIFFERENT, THE PROBLEM SEEMS TO BE THE SAME AS I WAS ADVISED BY THE FORD MECHANIC THAT THE STAMPED SUBFRAME RUSTS OUT FREQUENTLY TOO. MY FATHER-IN-LAW WAS THE ORIGINAL OWNER OF THIS VEHICLE AND HE WILLED IT TO ME UPON HIS DEATH. THE VEHICLE HAS BEEN WELL MAINTAINED AND ALWAYS BEEN AN \"INDIANA\" VEHICLE. THE SUBFRAME ON THE OTHER SIDE IS FINE AND STILL HAS PAINT ON IT.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10434195,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2011","dateComplaintFiled":"11/04/2011","vin":"1FMPU18L4WL","components":"ENGINE AND ENGINE COOLING","summary":"PLASTIC INTAKE MANIFOLD FAILURE RESULTING IN REPAIRS IN EXCESS OF $1500.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10433040,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2010","dateComplaintFiled":"10/27/2011","vin":"2FMDA5143WB","components":"SUSPENSION,STRUCTURE","summary":"UPON INSPECTION OF VEHICLE FOR INSPECTION, IT WAS DETERMIND VEHICLE WAS UNSAFE TO DRIVE BECAUSE OF BADLY CORRODED SUBFRAME ON PASSENGER SIDE OF VEHICLE. ALSO, COIL SPRING ON PASSENGER SIDE WAS BROKEN POSING A DRIVING HAZARD. VEHICLE HAS APPROXIMATELY 80,000 MILES.   *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10430192,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2011","dateComplaintFiled":"10/14/2011","vin":"2FMDA5146WB","components":"SUSPENSION","summary":"WINDSTAR SUBFRAME IS COMPLETELY CORRODED AND UNSAFE. THIS IS CAUSED BY ROADSALT, NOTHING I DID. FORD REFUSES TO COVER THIS AS A RECALL.    VEHICLE IS COMPLETELY UNSAFE TO DRIVE, AND FORD WON'T STAND BEHIND IT.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10428415,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2011","dateComplaintFiled":"10/04/2011","vin":"","components":"SUSPENSION,STRUCTURE","summary":"WAS INFORMED THAT SUB-FRAME (ALSO CALLED ENGINE CRADLE) IS RUSTING AWAY ON MY VAN. AFTER LOOKING ONLINE, IT SEEMS THIS IS A COMMON ISSUE AMONG THESE VANS, WHICH IS CAUSED BY THE USE OF INFERIOR STEEL AND AN AC LINE RUNNING OVER THE SUB-FRAME.   MY ENGINE CAN NOW LITERALLY FALL OUT UNLESS I PAY OUT-OF-POCKET TO REPLACE THIS.  I KNOW NHTSA HAS AN INVESTIGATION INTO THIS, BUT I CAN'T WAIT MONTHS FOR A RECALL WHILE MY FAMILY USES THIS VEHICLE DAILY!  PLEASE RECALL THIS PROMPTLY, MANY PEOPLE ARE PAYING THOUSAND FOR OUT-OF-POCKET REPAIRS ON AN ISSUE FORD SHOULD HAVE TO COVER.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10426265,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2011","dateComplaintFiled":"09/19/2011","vin":"1FMRU18WXWL","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE FUEL TANK RUPTURED AND THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT BOTH FUEL STRAPS WAS ALSO RUSTED. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE MANUFACTURER ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 78,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10424728,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2011","dateComplaintFiled":"09/12/2011","vin":"1FMPU1HL5WL","components":"WHEELS","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE DRIVING  APPROXIMATELY 45 MPH THE VEHICLE BEGAN TO SHAKE VIGOROUSLY AND THE CONTACT DROVE THE VEHICLE ONTO THE EMERGENCY LANE. THE CONTACT NOTICED ONE OF THE LUG NUTS WAS MISSING AND THAT THE STUDS AND RIM WERE DAMAGED. THE CONTACT REPLACED THE RIM AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE  LUG NUTS, THE STUDS, THE AXLE SEALS AND THE PARKING BRAKE SHOES. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 98V095000(WHEELS:LUGS/NUTS/BOLTS) THAT MAY BE RELATED TO THE FAILURE. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10424277,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2011","dateComplaintFiled":"09/08/2011","vin":"1FMRU18W4WL","components":"SUSPENSION,FUEL SYSTEM, GASOLINE","summary":"REAR LOWER TRAILING ARMS RUSTED COMPLETELY THRU  GAS TANK STRAPS RUSTED THRU.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10421274,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2011","dateComplaintFiled":"08/24/2011","vin":"2FMZA51U1WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE FRACTURED IN HALF WHILE DRIVING 5 MPH. THE VEHICLE EXHIBITED AN ABNORMALLY LOUD NOISE AS THE CONTACT MERGED THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO A MECHANIC WHERE THEY INSPECTED THE FAILURE AND INFORMED HER THAT THE AXLE WAS FRACTURED AND THE VEHICLE WAS NOT DRIVABLE. THE MANUFACTURER WAS CONTACTED AND INFORMED HER THEY WOULD CONTACT HER AT A LATER DATE. THE FAILURE MILEAGE WAS 150,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10420014,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2011","dateComplaintFiled":"08/18/2011","vin":"","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR.  THE CONTACT STATED THAT THE ENGINE MOUNT FRACTURED DUE TO RUST, CAUSING THE STEERING WHEEL AND PASSENGER TIRE TO TURN AT AN ABNORMAL ANGLE.  A LOCAL MECHANIC DIAGNOSED THAT THE ENGINE MOUNT WOULD NEED TO BE REPLACED.  NEITHER THE DEALER NOR MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED.  THE FAILURE AND CURRENT MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10413768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2011","dateComplaintFiled":"07/20/2011","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"OUR 1998 FORD EXPEDITION WITH THE 5.4 V8 TRITON ENGINE HAD ANOTHER SPARK PLUG BLOW OUT OF THE CYLINDER HEAD. THE LAST TIME THIS HAPPENED WAS ABOUT 3 YEARS AGO, IT WAS THE #3 CYLINDER PLUG THEN AND LAST WEEK IT WAS THE #6 CYLINDER PLUG, I SEARCHED THE INTERNET CONCERNING THIS PROBLEM AND FOUND HUNDREDS IF NOT MORE OF THE SAME ISSUES, AND NO ONE IS MAKING FORD DO ANYTHING ABOUT THIS, JUST THOUGHT MY VOICE IN THIS MATTER MIGHT HELP. PLEASE IF THERE WAS EVER AN INSTANCE OF A RECALL THIS IS SURELY ONE. THIS IS GETTING VERY EXPENSIVE FOR THE AUTO OWNER, THE FIRST TIME WE HAD IT FIXED BY FORD AND IT WAS $250 AND THIS TIME IT WAS OVER $1,000. THANK YOU FOR ADDRESSING THIS ISSUE.  *TR  *KB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10412252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2010","dateComplaintFiled":"07/14/2011","vin":"2FMDA5140WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING OVER A SPEED BUMP, THE REAR AXLE BROKE IN HALF. THE VEHICLE WAS TOWED TO A DEALER, WHO INSPECTED THE VEHICLE AND DETERMIEND THAT THE REAR AXLE BROKE DUE TO CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 216,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10412196,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2011","dateComplaintFiled":"07/13/2011","vin":"2FTDA54U1WB","components":"ELECTRICAL SYSTEM","summary":"ABOUT 10 MINUTES AFTER PARKING AND TURNING OFF MY 1998 FORD WINDSTAR THE CAR FILLED WITH SMOKE COMING FROM STEERING COLUMN.   LATER CAR WOULD NOT START FROM KEYSWITCH.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10410394,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2011","dateComplaintFiled":"07/04/2011","vin":"1FMPU18L5WL","components":"ENGINE AND ENGINE COOLING","summary":"APRIL 2011 FORD 5.4 LITER TRITON BLEW OUT YET ANOTHER SPARK PLUG.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10407665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2011","dateComplaintFiled":"06/21/2011","vin":"2FMDA5148WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT CONTROLLING THE VEHICLE WOULD OFTEN BECOME DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE FRONT PASSENGER SIDE AXLE SHAFT NEEDED TO BE REPLACED. THE CONTACT BELIEVED THE FAILURE WAS A MANUFACTURING DEFECT. THE FAILURE AND CURRENT MILEAGE WAS 155,500.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10405794,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2011","dateComplaintFiled":"06/09/2011","vin":"2FMZA5141WB","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"POPPING IN FRONT END WHEN TURNING OR HITTING BUMPS. THE POPPING SOUND WAS OFTEN. HAD NEW TIRES PUT ON, AND WHEN I TOOK IT IN TO HAVE FRONT END ALIGNED. FORD TECH. SAID FRONT SPRINGS WERE BROKE. WAS AN EST. OF $1200.00  ON  IT CAN'T AFFORD. THIS WAS 5/20/2011. CONTACTED MFR ABOUT THE RECALL THAT   WAS ISSUED ON THIS PART 7/12/2001. WAS TOLD THERE WAS NOTHING THEY COULD DO, BECAUSE OF A TIME LIMIT. HOW CAN THEY PUT A TIME LIMIT ON SAFETY & PEOPLES LIVES BECAUSE THE SPRINGS ARE BROKEN,THEY CAN PUNCTURE THE TIRES AND CAUSE AN ACCIDENT. NOW WE ARE WITHOUT TRANSPORTATION. AND MY SON IS DISABLED AND HAS NUMEROUS DR. APPTS. MILES AWAY. BUT MY HANDS ARE TIED. THE MFR. DID ADVISE TO HAVE ANOTHER RECALL CHECKED OUT WHICH IS THE SPEED CONTROL BECAUSE IT CAN CATCH FIRE. WHEN I ASKED WHY, YOU JUST TOLD ME IT WAS UNSAFE TO DRIVE.HE ADVISED IT COULD CATCH FIRE JUST SETTING IN THE DRIVE NOT RUNNING. I WAS NOT NOTIFIED OF EITHER ONE OF THESE RECALLS BY MAIL OR OTHER WISE UNTIL I CALLED TO COMPLAIN ABOUT THE FRONT COIL SPRINGS. HOW DOES THESE BILLION DOLLAR COMPANY'S KEEP GETTING BY WITH NEGLIGENCE? THERE ARE LOTS OF RECALLS ON THIS VEHICLE. PLEASE HELP!  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10404314,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2011","dateComplaintFiled":"06/03/2011","vin":"2FMZA5142WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT WAS DRIVING 5 MPH IN A PARKING LOT WHEN THE VEHICLE EXHIBITED A LOUD NOISE AND WAS NOT DRIVABLE.  THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE FRONT AXLE FRACTURED AS A RESULT OF CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10403804,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2011","dateComplaintFiled":"05/31/2011","vin":"2FMDA51U1WB","components":"SUSPENSION,STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THE VEHICLE WAS BEING INSPECTED BY AN INDEPENDENT REPAIR SHOP WHEN SHE WAS INFORMED THAT THE ENGINE CROSS MEMBER AND SUB FRAME WERE SEVERELY CORRODED AND CRACKED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 52,560.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10402790,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2011","dateComplaintFiled":"05/26/2011","vin":"2FMZA5147WB","components":"STRUCTURE","summary":"I RECEIVED A LETTER EARLIER THIS YEAR REGARDING MY 1998 FORD WINDSTAR FOR A REAR AXLE RECALL.  I HAD IT SERVICED AT MALOUF FORD IN NORTH BRUNSWICK, NJ.  WHEN MY SON PICKED IT UP, HE WAS TOLD THERE WAS A NEW RECALL FOR THE FRONT RIGHT SUBFRAME RUSTING OUT (SIMILAR PROBLEM AS THE REAR AXLE).  THEY CHECKED THE SUBFRAME ON MY CAR AND IT WAS SEVERELY RUSTED.  HE WAS TOLD THEY WOULD CALL US WHEN THE PARTS CAME IN TO FIX IT.          I HAD AN APPOINTMENT TO FIX THE SUBFRAME THIS PAST TUESDAY (24/MAY).  THE SERVICE DEPARTMENT CALLED AND SAID THAT WHILE THE SUBFRAME WAS DEFINITELY RUSTED OUT, AND THAT IT WAS DUE TO THE SAME DEFECT AS DESCRIBED, THAT PARTICULAR RECALL WAS FOR 1999-2003 WINDSTARS AND SINCE MINE IS A 1998, THEY WILL NOT FIX IT.         PLEASE NOTE I HAD NO CLUE OF THE RECALL OR THE DAMAGE.  THE FORD DEALERSHIP ADVISED ME OF IT.  I WAITED FOR THE PARTS AND BROUGHT THE CAR IN WHEN THEY ASKED.  NOW, THOUGH THEY CONFIRM THAT THIS RUSTED-OUT SUBFRAME ON THE PASSENGER SIDE IS EXACTLY WHAT THE RECALL IS FOR, AND THERE IS THE POTENTIAL FOR A DEADLY CRASH IF THAT SUBFRAME FAILS, THEY ARE NOT \"AUTHORIZED\" TO REPAIR A 1998 WINDSTAR.           I DON'T KNOW IF MY CAR IS A LATE-MODEL 1998, BUT IT WAS MANUFACTURED AT THE SAME ONTARIO, CANADA PLANT AS THE CARS THAT QUALIFY FOR THE RECALL, AND A RUSTED RIGHT SUBFRAME IS NOT A NORMAL WEAR-AND-TEAR CONDITION.  IT IS BEYOND NEGLIGENT TO ACKNOWLEDGE THE PROBLEM IN A 1999 WINDSTAR, BUT PRETENT THE SAME EXACT PROBLEM IN A 1998 WINDSTAR FROM THE SAME PLANT IS NOT THEIR PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10402073,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2011","dateComplaintFiled":"05/19/2011","vin":"","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE PARKED, THE CONTACT NOTICED BOTH THE PASSENGER AND DRIVER SIDE SEAT BELT LATCHES FOR THE MIDDLE ROW OF THE VEHICLE WERE FRACTURED. THE CONTACT STATED THAT THE PASSENGER SEATED IN THE MIDDLE ROW OF THE VEHICLE WAS UNABLE TO BUCKLE THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS OR REPAIRS.  THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10401422,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2010","dateComplaintFiled":"05/18/2011","vin":"1FMPU18L2WL","components":"SUSPENSION","summary":"TL *THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE CHECK SUSPENSION LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SUSPENSION CONTROL MODULE AND THE AIR COMPRESSOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND  REFERRED HER TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 166,805.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10400581,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2011","dateComplaintFiled":"05/12/2011","vin":"1FMRU18W9WL","components":"SUSPENSION","summary":"IT HAS COME TO MY ATTENTION THAT THE TRAILING ARMS ON THE REAR AXLE ARE FAILING ON THE EARLY MODEL FORD EXPEDITIONS.  UPON INSPECTION OF MY VEHICLE, I SEE WHERE THE FAILURE IS GOING TO OCCUR.  THE TRAILING ARMS ARE ROTTING OUT AND WILL ALLOW FOR THE REAR AXLE TO TWIST OUT OF PLACE CAUSING THE DRIVE SHAFT TO BECOME DISLODGED AND BECOME A LARGE RUN AWAY COMPONENT.  THESE COMPONENTS ON MY VEHICLE WILL HAVE TO BE REPLACED PRIOR TO THIS VEHICLE BEING PLACED BACK IN SERVICE AS THIS IS A LARGE SAFETY CONCERN.  I AM WRITING DUE TO THIS DEFECT BEING A SAFETY ISSUE AND IS ONE WHICH IS VIRTUALLY UNKNOWN BY THE CONSUMER AS IT IS NOT AN INSPECTABLE ITEM ON ANY ANNUAL INSPECTION.  MY INTERNET RESEARCH HAS SHOWN THERE ARE MANY OF THESE VEHICLES WHERE THE ISSUE IS COMING TO LIGHT.  THERE HAS NOT BEEN A RECALL ON THESE COMPONENTS AT THIS POINT BUT SHOULD BE EXAMINED VERY QUICKLY DUE TO THE NATURE OF THE PROBLEM.  I ALSO FIND THAT FORD HAS UPDATED THE COMPONENTS ON LATER VEHICLES IN MATERIALS AS WELL AS OVERALL DIMENSIONS.  MY FEELING IS THAT SOMETHING IS KNOWN ON SOME LEVEL AND THE INFORMATION IS NOT BEING PASSED ALONG TO THE CONSUMER.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10400351,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2011","dateComplaintFiled":"05/10/2011","vin":"2FMZA5143WB","components":"SUSPENSION","summary":"1998 FORD WINDSTAR GL. CONSUMER WRITES IN REGARDS TO BEING UNSUCCESSFUL IN REACHING A FAIR AND EQUITABLE SETTLEMENT ON HIS CLAIM FOR THE DAMAGE AS PER RECALL TO THE AUTOMOBILE *TGW  THE CONSUMER STATED THE SETTLEMENT FORD OFFERED OF $2000 WAS UNACCEPTABLE AS THE VEHICLE IS A HANDICAPPED ACCESSIBLE VAN, WITH HANDICAP EQUIPMENT.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10399460,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2011","dateComplaintFiled":"05/07/2011","vin":"2FMZA5148WB","components":"SUSPENSION","summary":"1998 FORD WINDSTAR MINI VAN REAR AXLE BROKE ...VEHICLE WAS STATE INSPECTED TWO MONTHS PREVIOUS AND PASSED WITHOUT ISSUE .. NOTICED A VIBRATION IN REAR AREA .. REPLACED SHOCKS THINKING THAT WAS CULPRIT .. ISSUE GOT WORSE ... LESS THEN 700 MILES AFTER COMPLETED PASSED STATE INSPECTION AXLE BROKE ALLOWING REAR TIRES TO RUB INNER WHEEL WELL .. VAN BECAME UNCONTROLLABLE AT 55 MPH ... WAS LUCKY TO GET IT SLOWED DOWN TO 25 AND LIMPED INTO MY DRIVEWAY .. I WAS SOLE OCCUPATION WHEN THIS HAPPENED .. LOOKED UNDERNEATH AND FOUND ISSUE. WENT ONLINE AND FOUND RECALL NOTICE FOR VEHICLES OF THIS YEAR FOR SALT USE AREAS .. THESE INCLUDED WEST VIRGINIA .. 8 MILES FROM WHERE I LIVE ... MARYLAND .. 12 MILES FROM WHERE I LIVE AND THE DISTRICT OF COLUMBIA .. 50 MILES FROM WHERE I LIVE .. BUT VIRGINIA WAS NOT COVERED ... EVEN THOUGH THIS AREA  USES SALT AS A REGULAR ICE AND SNOW REMOVAL TOOL. THE AXLE FAILURE WAS CLOSE TO CAUSING A COMPLETE LOSS OF CONTROL OF THE VEHICLE .. I WAS LUCKY TO BE ON A DUAL HIGHWAY DRIVING THE SPEED LIMIT WITH NO OTHER VEHICLES IN MY VICINITY .. THE VAN WEAVED SEVERAL TIMES BACK AND FORTH ACROSS THE ROAD BEFORE I GOT SLOWED UP AND UNDER CONTROL .. THE AXLE BREAKING COULD HAVE EASILY HAVE CAUSED A SERIOUS ACCIDENT. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10398010,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2009","dateComplaintFiled":"04/27/2011","vin":"2FMZA51U3WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 01V199000 (SUSPENSION: FRONT:SPRINGS: COIL SPRINGS). THE TECHNICIAN STATED THAT THEY HEATED AND SPRAYED PENETRATING OIL ONTO THE SWAY BAR IN ORDER TO REMOVE THE BAR TO COMPLETE THE RECALL BUT THEY WERE UNSUCCESSFUL IN DOING SO. THE TECHNICIAN STATED THAT THE SWAY BAR LINKS WOULD NEED TO BE CUT OUT IN ORDER TO PERFORM THE RECALL REPAIRS AND THE REMOVAL COSTS OF THE SWAY BAR LINKS WOULD NOT BE COVERED UNDER THE RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THEY COULD NOT OVERRIDE THE DECISION MADE BY THE DEALER AND PROVIDE NO ASSISTANCE BECAUSE THE PART WAS NOT COVERED UNDER WARRANTY OR THE RECALL. THE VEHICLE WAS REPAIRED AT THE CONTACTS EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10397506,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2011","dateComplaintFiled":"04/26/2011","vin":"2FMZA51U4WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR WAGON. THE CONTACT STATED THAT THE REAR AXLE WAS CORRODED AND FRACTURED IN HALF.  THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION: REAR:AXLE:NON-POWERED AXLE ASSEMBLY) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 136,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10397943,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2011","dateComplaintFiled":"04/26/2011","vin":"2FMZA5146WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED WITH THE ILLUMINATION OF THE ABS WARNING LAMP. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE WHEEL SENSOR NEEDED TO BE REPLACED AND THE PUMP MODULATOR VALVE WAS ALSO DEFECTIVE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 58,822.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10395583,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2011","dateComplaintFiled":"04/12/2011","vin":"1FMPU18L9WL","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE DRIVEWAY OVERNIGHT. THE CONTACT WAS AWAKENED BY A LOUD EXPLOSION WHEN SHE DISCOVERED THE VEHICLE IN FLAMES. THE FIRE DEPARTMENT ARRIVED TO ASSIST AND ADVISED THAT THE FIRE ORIGINATED FROM THE ENGINE. THE VEHICLE WAS DESTROYED AND A FIRE REPORT WAS FILED.  THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) AND STATED THAT SHE WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS INCLUDED WITH THE RECALL BUT HAD NOT RECEIVED RECALL REPAIRS.  THE FAILURE AND CURRENT MILEAGE WAS 185,467.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10393491,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2011","dateComplaintFiled":"03/28/2011","vin":"1FMPU18L8WL","components":"SUSPENSION,POWER TRAIN","summary":"WHILE SITTING AT THE RED TRAFFIC LIGHT ,WHEN THE LIGHT TURNED GREEN TO GO UPON TAKING OFF AT NORMAL SPEED THE DRIVE SHAFT FELL COMPLETELY OUT AND BROKE AT THE DRIVE SHAFT UNIVERSAL EARS OF THE SHAFT AND THE RIGHT LOWER REAR CONTROLLING/TRAILING  ARM BROKE AT COUPLER BECAUSE IT WAS VERY BADLY CORRODED WITH RUST  FROM WEAK MATERIAL  AND DRIVERS SIDE REAR LOOKS THE SAME WAY . ALSO MY EXPEDITION IS NOT A RUST BUCKET, IT IS DRIVEN VERY LITTLE IN THE WINTER. THE DRIVE SHAFT EARS THAT HOLD THE UNIVERSAL JOINT IS MADE OF CAST STEEL,WHICH IS VERY UNSAFE, IF FORD WOULD SEND THE PAIR OF TRAILING/CONTROLLING ARMS WE WILL HAVE THEM PUT ON AT MY COST.   WITH THE DRY SHAFT MADE OUT THE OF THAT KIND OF MATERIAL  THE VEHICLE  CAN FLIP OUT OF CONTROL AND CAUSE DAMAGE, HARM OR DEATH. SOUNDS TO ME THAT ONE DAY FORD MAY HAVE A LAW SUIT BECAUSE OF THESE PROBLEMS AND I'M SURE THAT I'M NOT THE ONLY PERSON THAT THIS HAS HAPPENED TO . NO WONDER WHY ITS  A LOT OF  FORD EXPEDITIONS ON THE LOTS CHEAP. FROM SOME RESEARCH OF THE WEB IT SEEMS TO BE HAPPENING A LOT. FORD NEEDS TO MAKE RITE WHAT THEY DID WRONG!","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10393283,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2011","dateComplaintFiled":"03/24/2011","vin":"2FMDA5149WB","components":"SUSPENSION,STRUCTURE,UNKNOWN OR OTHER","summary":"TOOK VEHICLE IN TO A MECHANIC FOR REPAIR WORK. WHEN MECHANIC PLACED THE VEHICLE ON THE LIFT, HE NOTED THAT THE SUBFRAME THAT CRADLES THE ENGINE AND TRANSMISSION AND SERVES AS THE ATTACHMENT POINT FOR THE FRONT SUSPENSION WAS EXTREMELY RUSTED. THE CORROSION HAS CAUSED LARGE AND NUMEROUS HOLES IN THE SUBFRAME. HE STATED THAT THE VEHICLE IS UNSAFE TO DRIVE IN ITS CURRENT CONDITION AND WOULD NOT WORK ON THE VEHICLE BECAUSE IT WAS UNSAFE. HE STATED THAT THE ENGINE COULD ACTUALLY FALL THOUGH THE SUBFRAME, OR THE SUBFRAME COULD BRAKE AT THE SUSPENSION CONNECTION POINTS CAUSING LOSS OF CONTROL OF THE VEHICLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10389818,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2011","dateComplaintFiled":"03/11/2011","vin":"2FMDA5140WB","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT NOTICED THAT THE RIGHT REAR WHEEL WAS SINKING INTO THE WHEEL WELL. THE CONTACT LIFTED THE VEHICLE AND SAW THAT THE REAR AXLE WAS CRACKED. THE CONTACT TRIED TO WELD THE AXLE TOGETHER AND WAS INFORMED THAT THERE WAS A RECALL ON THE REAR AXLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 201,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10383912,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2010","dateComplaintFiled":"02/21/2011","vin":"2FMZA5141WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKING DISTANCE SUDDENLY INCREASED, ABS LIGHT AND RED BRAKE LIGHT BOTH ON ALL THE TIME.  TRAC OFF FLASHING. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10382315,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2011","dateComplaintFiled":"02/18/2011","vin":"2FMZA5143WB","components":"SUSPENSION","summary":"1998 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO SEVERAL RECENT RECALLS AND STATES SHE HAS HAD PROBLEMS WITH JERKING AND TIRE WARE *TGW  THE CONSUMER STATED THE REAR AXLE WA INSPECTED AND NO PROBLEMS WERE FOUND. HOWEVER, SHE CONTINUED TO EXPERIENCE PROBLEMS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10381058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2011","dateComplaintFiled":"02/07/2011","vin":"1FMPU18L1WL","components":"ENGINE AND ENGINE COOLING","summary":"3RD TIME WE HAVE HAD A SPARK PLUG EJECTION FROM THE PASSENGER ENGINE HEAD OF OUR 1998 FORD EXPEDITION WITH A TRITON 5.4 LITER ENGINE. I OWNED A FORD F150 AND HAD THIS SAME PROBLEM TWICE. I DID RESEARCH AND CALLED A FEW ASE MASTER MECHANICS THAT ARE RATED AS AMERICA'S #1 AND #4 MECHANICS IN THE NATION, AND WAS TOLD IT IS THE MOST COMMON PROBLEM FORDS TRITON ENGINES HAVE EVER HAD, AND THEY SEE THESE PROBLEMS ON A DAILY BASIS, YET FORD DOES NOT ACKNOWLEDGE THE PROBLEM. FORD DESPERATELY NEEDS TO RECALL THESE ENGINES, THEY ARE A HAZARD, AND THE SPARK PLUG EJECTS WITH EXPLOSIVE POWER DAMAGING NEARBY COMPONENTS ON IT'S WAY OUT OF THE ENGINE. FORD REFUSES TO ACKNOWLEDGE THIS COMMON MANUFACTURE DEFECT. TO FIX THIS PROBLEM NEW HEADS NEED TO BE INSTALLED ON THE ENGINE. THE QUICK HELICAL STYLE SLEEVE INTO THE STRIPPED SPARK PLUG THREADS HAS A FAILURE RATE OF 100%. AGAIN THIS IS A MAJOR PROBLEM AND THE MAGNITUDE CAN BE SEEN ALL OVER THE INTERNET BY SEARCHING FORDS SPARK PLUG BLOWOUTS. LITERALLY 10'S OF THOUSANDS OF FORUMS, AND INSIGHT IN THIS PROBLEM IS AVAILABLE ONLINE, EXCEPT SUPPORT FROM FORD MOTOR COMPANY.  *LN","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10379940,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/1998","dateComplaintFiled":"02/02/2011","vin":"2FMZA5144WB","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION BECAME STUCK IN OVERDRIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE MAIN CONTROL VALVE WAS DEFECTIVE; IT WAS REPLACED. THE CONTACT LATER BEGAN HAVING ISSUES WITH THE BRAKES AS THEY LOCKED UP WHEN THE CONTACT APPLIED THEM TO AVOID A DEER. THE VEHICLE CRASHED INTO THE WOODS AS A RESULT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK INJURIES. THE CONTACT WAS INFORMED THAT THE ABS TONE RING SEAL HAD CRACKED; IT WAS REPAIRED. THE FAILURE CONTINUED AND THE DEALER THEN REPLACED THE TONE RING AND SENSOR. MONTHS LATER, THE BRAKES BEGAN TO GRAB. THE ENTIRE BRAKE ASSEMBLY WAS REPLACED FOUR TIMES. FURTHERMORE, THE CONTACT NOTICED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE. THE SWITCH ASSIST IN ALL DOORS WAS REPLACED IN 2005. IN 2011, THE CONTACT HAD THE SAME FAILURE WITH THE SWITCH FOR THE DRIVER SIDE MIRROR. THE DEALER REPLACED THE SWITCH ON THE DRIVER SIDE MIRROR AND CHECKED THE LATCHES ON THE DOORS BECAUSE THE DOOR LIGHT WAS CONSTANTLY ILLUMINATED. THE DEALER ALSO REPLACED ALL THE SENSOR ASSISTS FOR THE DOORS. THE DOOR AJAR LIGHT WAS STILL ILLUMINATED. THE FAILURE MILEAGE WAS 4,400 AND THE CURRENT MILEAGE WAS 72,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10379640,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2011","dateComplaintFiled":"01/31/2011","vin":"2FMZA5142WB","components":"STRUCTURE","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS SIGNIFICANT RUST WITHIN THE FRONT SUBFRAME AREA. THE AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THERE WAS NO RECALL RELATED TO THE DEFECT FOR HIS VEHICLE, ALTHOUGH THERE WAS A RECALL ON THE 1999-2003 MODEL YEARS UNDER NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.   UPDATED 03/02/11 *BF  UPDATED 03/08/11","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10379266,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2010","dateComplaintFiled":"01/27/2011","vin":"2FMZA5147WB","components":"STRUCTURE","summary":"MY FAMILY OWNS A 1998 FORD WINDSTAR MINIVAN WHICH IS ALREADY SUBJECT TO THE AXLE RECALL AND WHICH DID SUFFER A COMPLETELY CRACKED AXLE. WE HAVE BEEN TOLD BY THE FORD DEALER THAT HAS POSSESSION OF OUR VEHICLE THAT THE FRONT COIL SPRING HAS FRACTURED. THIS IS DESPITE THE FACT THAT THE VEHICLE WAS PREVIOUSLY SUBJECT TO A RECALL THAT PLACED A COVER OVER THE COIL SPRING. THAT RECALL ONLY PROTECTED FORD FOR REPLACEMENT FOR A PERIOD OF 10 YEARS WHICH HAS EXPIRED.     ALSO, THIS VEHICLE HAS BEEN EXPERIENCING VERY HARD STEERING AND A FRONT END CLUNKING NOISE BUT NO CAUSE HAS BEEN FOUND. WE FEEL THE LATEST 1999 AND BEYOND RECALL OF BRACKETS SHOULD ALSO APPLY TO OUR 1998 FORD WINDSTAR AS IT'S BASICALLY THE SAME EXACT VEHICLE.     WE FEAR THAT THE CLUNKING AND HARD STEERING COULD BE FROM CORRODED BRACKETS WHICH IS NOT BEING RELAYED TO US.   *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10379278,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2010","dateComplaintFiled":"01/27/2011","vin":"2FMDA5140WB","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE REAR AXLE BROKE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPAIRED THE REAR AXLE. THE CONTACT REFERENCED RECALL 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY) BUT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 194,000.  THE CONSUMER STATED SHE HAD TO PAY A DEDUCTIBLE AND SOME F THE REPAIR COST.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10375091,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2010","dateComplaintFiled":"01/07/2011","vin":"2FMZA51U1WB","components":"STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,STRUCTURE","summary":"1998 FORD WINDSTAR HAS RUSTED ENGINE SUBFRAME, WHICH, IF LETS GO WOULD CAUSE SIDE AXLE AND FRONT TIRE TO SEPARATE FROM VAN AND CAUSE LOSS OF STEERING CONTROL,LOSS OF BRAKING, AND POSSIBLE ACCIDENT.THIS WAS DISCOVERED WHILE VAN WAS ON RAMP FOR OIL CHANGE . RECEIVED RECALL ON REAR AXLE CRACKING AND RECALL WAS DONE TODAY BY FORD. BROUGHT SUBFRAME  PROBLEM TO THE DEALERS ATTENTION AND THEY STATED THAT FORD WAS FULLY AWARE OF THIS PROBLEM BUT COULD DO NOTHING ABOUT IT BECAUSE FORD HAD NOT ISSUED A RECALL ON THIS TIME. THE SERVICE STATION OWNER WHICH DID MY OIL CHANGE EXPRESSED AN OPINION THAT HE FELT THAT THE FRONT SUBFRAME RUSTING WAS INDEED MUCH MORE OF A CONCERN THAN THE CRACKING OF THE REAR AXLE WHICH HAS BEEN RECALLED BY FORD. AT PRESENT I AM AFRAID TO DRIVE MY WINDSTAR WITH THIS STRUCTURAL DEFECT AND I FEEL FORD SHOULD REMEDY THIS DEFECT IN THE SAME MANNER THAT THEY DID WITH THE CRACKING REAR AXLE. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10374438,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2011","dateComplaintFiled":"01/04/2011","vin":"2FMZA51U7WB","components":"FUEL SYSTEM, GASOLINE","summary":"1998 FORD WINDSTAR. CONSUMER STATES ISSUES WITH REPAIRS *TGW  THE CONSUMER STATED THE GAS HE PUT IN HIS VEHICLE, TURNED OUT TO BE BAD, WHICH CAUSED THE VEHICLE SHAKE. (CONSUMERS HANDWRITING IS EXTREMELY ILLEGIBLE. ) *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10373057,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2010","dateComplaintFiled":"12/28/2010","vin":"2FMZA5141WB","components":"SUSPENSION","summary":"1998 FORD WINDSTAR. CONSUMER STATES PROBLEMS WITH REAR AXLE *TGW  THE CONSUMER STATED HER HUSBAND WAS IN THE PROCESS OF EXITING A GARAGE, WHEN SUDDENLY THE REAR AXLE COMPLETELY BROKE IN HALF. HE THEN DISCOVERED THE AXLE WAS DEFECTIVE DUE TO IT BEING SEVERELY CORRODED IN THE MIDDLE. THE CONSUMER HAS SINCE RECEIVED A RECALL NOTICE AND IS NOW REQUESTING REIMBURSEMENT. *JB  THE CONSUMER IS ONLY SEEKING REIMBURSEMENT FOR THE PART, BECAUSE THE REPAIR WAS DONE  BY A NON-FORD REPAIR FACILITY. UPDATED 02/10/11*JB  UPDATED 04/16/13","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10372968,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2010","dateComplaintFiled":"12/26/2010","vin":"2FMDA5143WB","components":"UNKNOWN OR OTHER","summary":"FAILED COMPONENT IS UNKNOWN. HOWEVER, A RECALL NOTICE FROM FORD ARRIVED IN MID-DECEMBER, OVER A MONTH AFTER FIRE OCCURRED,  STATING THAT THE SPEED CONTROL SYSTEM NEEDED MODIFICATION. ADDITIONAL RECALL INFORMATION ACCESSED ONLINE STATES THAT THE SPEED CONTROL DEACTIVATION SWITCH COULD CAUSE A VEHICLE FIRE.  ON NOVEMBER 3, 2010, THE VAN BEGAN TO SMOKE, DRIVER PARKED IT, TURNED ENGINE OFF AND OPENED HOOD.  HE SAW SMALL FIRE NEAR THE WINDSHIELD AREA OF ENGINE, RAN TO GET HELP AND WITHIN 2 MINUTES RETURNED TO FIND ENGINE FULLY ENGULFED IN FLAMES. THE VEHICLE HAS SINCE BEEN JUNKED (PRIOR TO RECEIVING RECALL NOTICE) BECAUSE FIBERGLASS HOOD MELTED INTO ENGINE AND WATER DAMAGE CAUSED FROM FIRE DEPARTMENT ASSISTANCE TOTALLED THE VEHICLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10372084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2010","dateComplaintFiled":"12/22/2010","vin":"2FMZA5142WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL NOISE FROM THE REAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 01I007000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) AND BELEIVED THE REAR SUSPENSION HAD EXPERIENCED THE SAME FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 222,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10371994,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2010","dateComplaintFiled":"12/21/2010","vin":"2FMZA5140XB","components":"POWER TRAIN","summary":"FORD WINSTAR WILL NOT STAY IN PARK. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10371578,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2010","dateComplaintFiled":"12/16/2010","vin":"2FMZA5148WB","components":"SUSPENSION","summary":"THE REAR AXLE BROKE INTO TWO SEPARATE PIECES WHILE COMING TO A STOP IN MY DRIVEWAY.  THE REAR WHEELS WERE CANTED IN AT THE TOP AS A RESULT, COMPLETELY DISABLING THE CAR.  THE VEHICLE HAD TO BE TOWED FOR REPAIRS AND A NEW REAR AXLE FROM FORD MOTOR CO WAS INSTALLED.  FOMOCO HAS DENIED MY CLAIM FOR REPAIR BECAUSE DENVER, CO IS NOT IN THE RECALL AREA ISSUED 8-26-2010 AND EXPANDED ON 11-30-2010.  \"VIN NOT IDENTIFIED FOR THIS FIELD SERVICE ACTION.\"  I AM THE ORIGINAL OWNER AND THE VEHICLE CONTINUES TO BE DRIVEN DAILY.  (GS FOR DENNIS DOLAN)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10368982,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2010","dateComplaintFiled":"12/03/2010","vin":"2FMZA51U9WB","components":"SUSPENSION","summary":"1998 FORD WINDSTAR. CONSUMER WRITES TO FOLLOW UP TO AN INSPECTION FOR THE REAR AXLE RECALL *TGW  THE DEALER INFORMED THE CONSUMER THAT HER VEHICLE DID NOT HAVE A BROKEN AXLE.  THE CONSUMER INQUIRED AS TO WHETHER OR NOT A SEALANT OR PROTECTIVE COATING SHOULD HAVE BEEN APPLIED TO PREVENT THE AXLE FROM FAILING IN THE FUTURE. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10367551,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2010","dateComplaintFiled":"11/19/2010","vin":"2FMZA5141WB","components":"SUSPENSION","summary":"1998 FORD WINDSTAR. CONSUMER WRITES REGARDING NOTICE OF DEFECT *TGW","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10365947,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2010","dateComplaintFiled":"11/16/2010","vin":"1FMPU18LXWL","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"I WAS DRIVING @ 70MPH DOWN INTERSTATE 10 IN SEGUINE TEXAS WHEN THE SPARKPLUG ON MY 1998 FORD EXPEDITION BLEW OUT OF THE HEAD, DESTROYING THE COIL, PLUG AND WIRE. THE VEHICLE INTERIOR FILLED WITH GAS FUMES AND THE VEHICLE STARTED TO KNOCK VERY LOUDLY. I WAS ABLE TO STOP THE VEHICLE PRIOR TO THE FUEL VAPORS IGNITING, HOWEVER THIS WAS EXTREMELY DANGEROUS AS MY WIFE AND CHILDREN WERE IN THE VEHICLE WITH ME. AFTER RESEARCHING I HAVE FOUND THAT THIS PROBLEM IS COMMON WITH THE FORD 5.4 TRITON ENGINES. THE MECHANIC I TOOK THE VEHICLE TO EXPLAINED THAT THE ALUMINUM HEADS DO NOT MESH WITH THE STEEL SPARK PLUGS AND EVENTUALLY TEAR ALL THE THREADS OUT OF THE HEAD AND SHOOT THE PLUG OUT OF THE HOLE. THE HEAD OF THE VEHICLE HAD TO BE REMOVED AND MACHINED AT A COST OF 1400$. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10366444,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2010","dateComplaintFiled":"11/16/2010","vin":"","components":"TIRES","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR WITH STAR FIRE FLITE LINE IV ALL WHEEL DRIVE TIRES SIZE 215 /70 R15. THE CONTACT STATED THAT THE TREAD PEELED OFF OF ALL FOUR TIRES. THE FAILURE OCCURRED WITH LESS THAN 18000 MILES ON THE TIRES. THE TIRE DISTRIBUTOR TOLD THE CONTACT THAT TIRES ONLY LAST FIVE YEARS AND SHOULD BE REPLACED.  THE DOT NUMBER WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE  WAS 80,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"STARFIRE","productModel":"STARFIRE FLITE-LINE IV","size":"P235/75R15","manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":10365803,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2007","dateComplaintFiled":"11/15/2010","vin":"2FMDA5148WB","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE REAR END OF THE VEHICLE BEGAN TO FISHTAIL UNEXPECTANTLY. THE VEHICLE WAS INSPECTED BY A DEALER AND THE CONTACT WAS INFORMED THAT THE REAR AXLE WAS FRACTURED AND EXHIBITED EXCESSIVE CORROSION FROM THE INSIDE OUT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10365577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2010","dateComplaintFiled":"11/13/2010","vin":"2FMDA5148WB","components":"STEERING,SUSPENSION,POWER TRAIN,STRUCTURE","summary":"I OWN A 1998 FORD WINDSTAR(MANUFACTURE DATE AUG..1997. I HAVE BEEN HAVING PROBLEMS FOR A WHILE. MY VAN WAS MAKING A WHINING GRINDING NOISE. GEAR IS HARD TO GET OUT OF PARK BAD POPPING NOISE WHEN BACKING UP...REPLACED ALL 4 WHEEL BEARINGS AND BOTH TIE ROD ENDS..STILL MAKING A BAD WHINING NOISE.3 DAYS AGO I WAS DRIVING DOWN THE HIGHWAY AND THE STEERING STARTED ACTING WEIRD AND SHAKING AND THE BACK OF THE VAN STARTED SWAYING BACK AND FORTH .. WAS TOLD AT THE SHOP ABOUT THE RECALL ON AXEL I CALLED FORD AND WAS TOLD MY VAN IS NOT ON THE LIST MY VAN HAS A EXCESSIVE AMOUNT OF CORROSION THROUGHOUT THE WHOLE BOTTOM THE SHOP TOLD ME THIS VAN HAS BEEN EXPOSED TO SALT. WHEN I BOUGHT THE VAN IT HAD A INSPECTION STICKER FROM PREVIOUS OWNER FROM ONE OF THE RECALL STATES.(PENS) FORD WOULD NOT GIVE ME ANY INFORMATION ONWHAT STATE IT WAS SOLD IN OR DEALER, WHAT BRAND OF AXEL THAT WAS BEING RECALLED (SAID THEY DIDN'T KNOW THE BRAND) COME ON WHAT COMPANY SPENDS MONEY ON PARTS AND DON'T EVEN KNOW THE BRAND OR MANUFACTURE THEY BUY FROM. I'M SCARED TO DEATH TO DRIVE THIS AUTOMOBILE.. I THINK FORD SHOULD HONOR THERE PROMISE TO ITS CUSTOMERS AND FIX THIS PROBLEM ON ALL 1997-2003 WINDSTARS NOT JUST CERTAIN MONTHS OF 1997 OR DOES SOMEONE HAVE TO LOSE THERE LIFE BEFORE THEY DO SOMETHING?  FORD>>> YOU TOOK OUR MONEY FOR YOUR PRODUCT NOW STAND BEHIND YOUR PRODUCT. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10364974,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2010","dateComplaintFiled":"11/08/2010","vin":"2FMZA5145WB","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT HE WAS INFORMED BY AN AUTHORIZED DEALER THAT THE FRAME WAS SEVERELY RUSTED. AS A RESULT, THE FUEL LINES, BRAKE LINES AND PIPING WERE ALSO RUSTED AND CORRODED. THE BRAKE LINES WERE REPLACED. THE DEALER ADVISED THE CONTACT THAT THE FAILURE WAS COMMON IN HIS YEAR, MAKE AND MODEL.  THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 133,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10364049,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2010","dateComplaintFiled":"11/04/2010","vin":"2FMZA5143WB","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE IN THE PARKING LOT THE CONTACT NOTICED THAT THE REAR AXLE WAS FRACTURED. THE CONTACT STATED THAT HE WAS HAVING THE SAME PROBLEM AS RECALL 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE VEHICLE WAS TOWED TO THE DEALER AND THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10362630,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2010","dateComplaintFiled":"10/27/2010","vin":"2FMZA5144WB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT WAS DRIVING 25 MPH WHEN THE TRANSMISSION FAILED AND THE VEHICLE WOULD NO LONGER OPERATE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND THE DEALER WAS CONTACTED. THE DEALER ADVISED THAT THERE WERE NO RECALLS AND THEY WERE UNABLE TO ASSIST. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 155,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10362281,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2010","dateComplaintFiled":"10/25/2010","vin":"2FMZA51U5WB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT AFTER RECEIVING A RECALL LETTER FOR RECALL 10V385000 (: REAR: AXLE: NONPOWERED AXLE ASSEMBLY), HE CALLED THREE LOCAL DEALERS ALL WHO DID HAVE PARTS TO PERFORM THE REPAIR. THE DEALER WOULD NOT INSPECT THE VEHICLE AS STATED IN THE RECALL NOTICE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.  UPDATED 01/12/11*LJ","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10361326,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2010","dateComplaintFiled":"10/20/2010","vin":"","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT RECEIVED A RECALL NOTIFICATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). THE AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR UNTIL LATE NOVEMBER OF 2010. THE CONTACT STATED THE RECALL NOTIFICATION SPECIFIED THE URGENCY OF THE REPAIR; AND EXPRESSED HIS CONCERN OF THE POTENTIAL SAFETY HAZARD. THERE WAS NO FAILURE MILEAGE. THE VIN WAS UNAVAILABLE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10361295,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2010","dateComplaintFiled":"10/19/2010","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD EXPEDITION THE SPARK PLUG BLOW OUT. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10360673,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2010","dateComplaintFiled":"10/15/2010","vin":"2FMDA5141WB","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"ABS AND BRAKE LIGHT ON, AND NO SPEED CONTROL. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10359440,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2010","dateComplaintFiled":"10/06/2010","vin":"2FMZA5149WB","components":"SUSPENSION","summary":"THIS HAS HAPPENED ON THE INNER ROADS AND NEAR FROM MY HOUSE. I HAD HEARD THE CREAKING NOISE COMING FROM THE REAR AND THOUGHT ABOUT MY CAR'S SHOCKS ARE SHOT. THEN SUDDENLY I LOST CONTROL AND STOPPED THE CAR, LUCKILY NO INJURIES EITHER TO ME OR THE NEARBY PROPERTY. WITH HAZARD LIGHTS ON I DROVE THE CAR VERY SLOWLY HOME AND LOOKED UNDER THE CAR. WHAT I SAW REALLY SHOCKED ME. THE REAR AXLE BEAM OF MY FORD WINDSTAR(1998) CRACKED APPROXIMATELY 18\"-24\" FROM THE DRIVER SIDE REAR WHEEL AND THE ENTIRE WELDING (?)HAS SEPARATED FROM THE MID PORTION. I COULD SEE THE RIGHT PORTION OF THE BEAM WELDED AND INTACT. I HAD JUST REPAIRED THE BREAK FLUID LINE FOR ALMOST $600 AND THE MECHANIC NEVER SAID A WORD ABOUT THIS CRACK BEFORE THE REPAIRS.  I BELIEVE THE REAR AXLE / BEAM IS A PART OF THE VEHICLE THAT SHOULD LAST THE LIFETIME OF THE VEHICLE AND AT LEAST SHOULD NOT CRACK WITHOUT GIVING ANY SIGN ON THE DASHBOARD.  THANKS *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10358328,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2010","dateComplaintFiled":"09/29/2010","vin":"2FMZA5145WB","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"RECALL 09S09 1998 FORD WINDSTAR- HAVING TROUBLE WITH SPEEDOMETER/ODOMETER AND ABS BRAKES. HAD WIRED HARNESS INSTALLED BY FORD DEALERSHIP. I FEEL AS THOUGH THEY DIDN'T DO A PROPER INSPECTION AS PERTAINING TO ALL THE PROBLEMS THIS SEEMS TO BE CAUSING FOR MANY PEOPLE. I CAN'T DRIVE MY VEHICLE BECAUSE MY BRAKES KEEP LOCKING UP AND MY SPEEDOMETER SUDDENLY DROPS TO ZERO AND THE VEHICLES TRANSMISSION SOUNDS AWFUL. FORD TOLD ME ALL THEY NEED TO REPLACE IS THE WIRED HARNESS IS THIS TRUE.I HAD MY VEHICLE SERVICED A COUPLE OF WEEKS AGO THOUGHT IT WAS THE BRAKES. THEY WERE DONE LAST SEPTEMBER 2009. MY MECHANIC  COULDN'T FIGURE OUT BRAKES. PULLED 15 AMP FUSE FOR SPEED CONTROL. PUT BACK IN AFTER HARNESS WAS INSTALLED STILL BRAKES LOCKING UP AND SPEEDOMETER ACTING UP. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10357301,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2010","dateComplaintFiled":"09/24/2010","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"THE GAS TANK STRAPS ON MY 1998 FORD EXPEDITION RUSTED THROUGH.  LUCKILY I NOTICED THE GAS TANK WAS HANGING DOWN FROM THE TRUCK BEFORE TAKING IT ON AN EXTENDED TRIP.  UPON FURTHER INSPECTION, THE CROSS-FRAME SUPPORT RAIL THAT HOLDS THE GAS TANK STRAP WAS ALSO RUSTED THROUGH. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10355518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2010","dateComplaintFiled":"09/14/2010","vin":"","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT STATED THAT THE TRAILING ARM THAT CONNECTED THE REAR END TO THE FRAME FRACTURED IN HALF WHEN HE SHIFTED INTO DRIVE.  THE VEHICLE WAS NOT UNDER RECALL AND ANY REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED.  THE VIN WAS NOT AVAILABLE.  THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 170,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10355206,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2010","dateComplaintFiled":"09/13/2010","vin":"2FMZA5142WB","components":"STEERING","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE VEHICLE HAD FAILURES REGARDING THE STEERING CONTROL. THE CONTACT WAS ABLE TO LOCATE A RECALL IN REGARDS TO THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 97V165000-STEERING: GEAR BOX: SHAFT SECTOR) YET WHEN CONTACTING THE DEALER, THEY WERE UNAWARE OF SUCH RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 166,593.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10354861,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2008","dateComplaintFiled":"09/10/2010","vin":"1FMPU18L3WL","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE ATTEMPTING TO SHIFT FROM DRIVE GEAR THE CONTACT NOTICED THAT THE GEAR SHIFT WOULD NOT SHIFT INTO PARK. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT MILEAGE WAS 150000 AND THE FAILURE MILEAGE WAS 100000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10354930,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2010","dateComplaintFiled":"09/10/2010","vin":"2FMZA51U8WB","components":"POWER TRAIN","summary":"TRANSMISSION: 1998 FORD WINDSTAR MINI VAN:  WHILE TRYING TO TURN AROUND IN A DRIVEWAY, I PUT IT IN REVERSE AND THERE WAS NOT A REVERSE OR DRIVE GEARS ,NOTHING.  THE MOTOR REVVED, BUT COULD NOT MOVE.  I WAS STRANDED WITH NO WARNING.  HAD TO HAVE IT TOWED SINCE IT WOULD NOT MOVE.  AFTER DOING RESEARCH ONLINE, OTHER OWNERS, THIS IS A COMMON PROBLEM WITH THE FORD WINDSTAR MINI VAN.  I FEEL THIS IS DEFINITELY A SAFETY HAZARD.  I AGREE WITH SO MANY MORE CONSUMERS, WHY HASN'T THIS BEEN IN A RECALL.  IT IS VERY, VERY DANGEROUS, SINCE IT JUST STOPS WITHOUT ANY WARNING OR PROBLEMS. I REALIZE IT IS TOO LATE FOR ME SINCE MINE IS IN THE SHOP ALREADY.  HOWEVER, I AM ON A LIMITED INCOME AND PROBABLY WILL LOOSE THE VEHICLE DUE TO NO FUNDS FOR THE REPAIR.  IF IT HAD BEEN ON A RECALL, THIS WOULD NOT HAVE HAPPENED.  THIS IS MY FIRST FORD VEHICLE AND MORE THAN LIKELY, WILL BE MY LAST!  PLEASE DO YOUR OWN RESEARCH AND YOU WILL SEE HOW COMMON THIS PROBLEM HAS BEEN. THANK YOU *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10354091,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2010","dateComplaintFiled":"09/07/2010","vin":"","components":"POWER TRAIN","summary":"REAR AXLE IS FRACTURED. ITS HAS A 3 INCH LONG CRACK ON THE REAR AXLE TOWARD THE DRIVERS SIDE. WE ARE THE ORIGINAL OWNERS OF THE VAN SINCE 1998. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10354261,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2010","dateComplaintFiled":"09/01/2010","vin":"2FMDA5148WB","components":"TIRES","summary":"1998 FORD WINDSTAR, LOST THE RETREAD OF LEFT REAR TIRE, DROVE OFF RIGHT SIDE OFF ROADWAY AND STRUCK THE DITCH.  *BF  (OHIO TRAFFIC CRASH REPORT # 10-0432-91)*JB   UPDATED 09/13/10*BF","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10352974,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2010","dateComplaintFiled":"08/31/2010","vin":"2FMDA5142WB","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT WAS TRAVELING 35 MPH WHEN THE AIRBAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 107,000.  UPDATED 12/01/10. *LJ  THE CONSUMER STATED THE CRUISE CONTROL AND AIR BAG ALSO FAILED. THE CONSUMER BELIEVED THEY WERE ALL CONNECTED THROUGH THE STEERING COLUMN THROUGH WIRING. UPDATED 12/09/10","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10352684,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2010","dateComplaintFiled":"08/30/2010","vin":"1FMPU18L3WL","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE SPARK PLUGS BLEW OUT OF THE ENGINE WHILE TRAVELING 65 MPH; THE CONTACT SMELLED SOMETHING BURNING UNDER THE HOOD. IN MARCH OF 2009 ONE SPARK PLUG BLEW OUT, BUT IN AUGUST OF 2010 2 ADDITIONAL SPARK PLUGS BLEW OUT. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONFIRMED THE FAILURE. THE FAILURE MILEAGE WAS 150000 AND CURRENT MILEAGE WAS 160000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10352796,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2010","dateComplaintFiled":"08/30/2010","vin":"2FMZA51U6WB","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"ABS BRAKE LIGHT CAME ON INTERMITTENTLY FOR A COUPLE WEEKS THEN BEGAN TO STAY ON. NEW BRAKES & ROTORS/DRUMS ALL AROUND. NOW PROBLEM WITH BRAKES BUT LIGHT WILL NOT GO OFF. ALSO AIRBAG LIGHT CAME ON ABOUT TWO WEEKS AFTER THE ABS LIGHT. IT WILL NOT GO OFF EITHER. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10352393,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2010","dateComplaintFiled":"08/27/2010","vin":"2FMZA5143WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"I HAVE A 1998 FORD WINDSTAR.  THE ABS BRAKES ARE WORKING ALL THE TIME.  EVEN IN THE MIDDLE OF SUMMER I CAN HEAR THEM ENGAGING.  I CAN NOT GET THEM TO STOP CHATTERING.  AFTER ABOUT 10 MILES OF CITY DRIVING THEM FINALLY GIVE UP AND THE ABS LIGHT COMES ON AND THEN THE CAR STOPS NORMALLY. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10352413,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2009","dateComplaintFiled":"08/27/2010","vin":"2FMZA5142WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"1998 FORD WINDSTAR MY BRAKE AND ABS LIGHT WILL NOT GO OUT. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10351711,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2009","dateComplaintFiled":"08/25/2010","vin":"2FMDA51UXWB","components":"STRUCTURE","summary":"WITHOUT ANY WARNING SIGNS THAT I COULD SEE, THE REAR AXLE ON MY 1998 FORD WINDSTAR BROKE IN HALF WHILE MY WIFE WAS DRIVING HOME FROM THE GROCERY STORE.SHE WAS ABLE TO PULL OFF THE ROAD AND CALL ME FOR HELP. THE REAR WHEELS WERE TILTED INWARD SO MUCH THAT WE HAD TO HAVE THE AUTO TOWED TO A LOCAL MECHANIC, WHERE THE REAR AXLE AND RELATED PARTS WHERE REPLACED. THIS INCIDENT HAPPENED ALMOST 9 MONTHS AGO, AND EVERY SINCE THEN I AM RELUCTANT TO DRIVE THIS AUTO ANYWHERE NEAR A HIGHWAY. BECAUSE THE ENGINE SEEMS TO BE VERY SOUND. WE SIMPLY USE THE VEHICLE TO DRIVE AROUND TOWN. ONE OF THE MAIN REASONS I FEEL I NEED TO REGISTER THIS COMPLAINT, IS BECAUSE I NOTICED AN INVESTIGATION THAT HAS BEEN INITIATED FOR 1999 AND LATER WINDSTARS. BECAUSE WE HAVE A 1998, I FELT THIS INFORMATION WOULD BE HELPFUL WITH THIS INVESTIGATION. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10349255,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2010","dateComplaintFiled":"08/13/2010","vin":"","components":"ELECTRICAL SYSTEM","summary":"MY 1998 FORD EXPEDITION HAD A RECALL AND THEY WANTED TO KEEP MY CAR FOR THREE DAY MINIMUM OF THREE DAYS. I HAVE TO WORK SO I WAITED UNTIL I HAD A LONG WEEKEND. I WAITED TO LONG I GUESS BECAUSE I CAME OUT OF THE BANK AND MY CAR WAS ON FIRE. I CALLED AUTO FAIR FORD IN MANCHESTER,NH AND THEY SAID BECAUSE I DID NOT BRING IT IN IMMEDIATELY THAT THEY WOULD REPLACE THE PART THAT STARTED THE FIRE BUT I WAS RESPONSIBLE FOR EVERYTHING ELSE DESTROYED BY THE RECALLED PART. I WILL NEVER BUY OR DEAL WITH FORD OR FORD VEHICLES AGAIN! *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10347792,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2010","dateComplaintFiled":"08/06/2010","vin":"1FMPU18L4WL","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THE VEHICLE WAS PARKED WITH THE ENGINE OFF WHEN IT BEGAN TO UNEXPECTEDLY ROLL FORWARD. THE CONTACT DEPRESSED THE BRAKE AND UTILIZED THE EMERGENCY BRAKE AS THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT THE FAILURE WOULD RECUR WHENEVER THE VEHICLE WAS SITTING IDLE IN THE PARK POSITION. THE CONTACT LOCATED NHTSA CAMPAIGN ID NUMBER: 97V171000 (POWER TRAIN: AUTOMATIC TRANSMISSION: GEAR POSITION INDICATION: PRNDL) BUT WAS ADVISED BY THE DEALER THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 114,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10347170,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2010","dateComplaintFiled":"08/04/2010","vin":"2FMZA5149WB","components":"SUSPENSION","summary":"MY 98 FORD WINDSTAR REAR AXLE SPLIT IN TWO PULLING INTO MY WORK . I HAD NOTICED A NOISE FROM THE BACK A FEW DAYS BEFORE. I JUST PUT NEW TIRES ON THE VAN AND NOTICED WHILE A FELLOW EMPLOYEE WAS WELDING MY AXLE SO I COULD GET HOME THAT THE INSIDES OF MY NEW TIRES WERE WORE DOWN ALREADY .I CAN NOT AFFORD A NEW AXLE NOW AND I HAVE KIDS .I'M ALSO AWARE THAT THIS IS NOT THE FIRST WINDSTAR TO HAVE THIS PROBLEM I'M GLAD I WAS NOT GOING DOWN THE HIGHWAY WITH MY FAMILY AND THAT HAPPEN. THIS IS A FORD PROBLEM AND I SHOULD NOT HAVE TO FIX A STEEL AXLE BECAUSE WATER GETS IN IT AND IT RUSTS IT SHOULD OF BEEN PUT TOGETHER SO WATER CANT GET IN IT. THANK U PLEASE TAKE CARE OF THIS. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10347297,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2010","dateComplaintFiled":"08/04/2010","vin":"2FMZA5141WB","components":"STRUCTURE","summary":"I HAVE A 1998 FORD WINDSTAR, IN WHICH THE REAR AXLE BROKE IN HALF SHORTLY AFTER COMING OFF THE HIGHWAY. I PULLED INTO A CUSTOMER LOT AND HEARD A NOISE, BUT I THOUGHT I RAN OVER A HOSE THAT WAS ON THE GROUND. IT WAS NOT UNTIL A WORKER CAME IN AN TOLD ME MY REAR WHEELS WERE AT A 45 DEGREE ANGLE, AND THE AXLE IT WAS SPLIT DOWN THE MIDDLE. I HAD TO GET MY WIFE TO PICK ME UP AND TAKE ME BACK TO WORK, AND THEN HOME. THE CAR HAD TO BE LEFT AT THE CUSTOMERS AND I HADIT  TOWED THE NEXT DAY TO MY MECHANIC. HE SHOWED ME THE DAMAGE ONE AND POINTED OUT THE RUST AND THE BREAK. I WAS BLESSED THIS DID NOT HAPPEN ON THE HIGHWAY, FOR I HAD JUST TAKEN MY SON TO WORK. THE COST ESTIMATE  FOR A NEW AXLE WAS $600.00, AND A USED AXLE WAS $275.00 AND THIS DID NOT INCLUDE ADDITIONAL PARTS AND LABOR.THIS HAPPEN ON JULY 22 2010 AT 3:00 P.M. THE FINAL BILL INCLUDING PARTS ,LABOR, AND TOWING WAS ABOUT $950.00. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10345784,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2010","dateComplaintFiled":"07/28/2010","vin":"2FMDA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"ON JULY 3, 2010, I WAS DRIVING MY 1998 FORD WINDSTAR VAN WITH MY FAMILY. WHILE WAITING FOR A TRAFFIC SIGNAL TO CHANGE, WE OBSERVED SMOKE COMING FROM UNDER THE VAN.  I IMMEDIATELY PULLED INTO A PARKING LOT AND TURNED OFF THE ENGINE.  THE SMOKE CONTINUED TO GET WORSE UNTIL FLAMES APPEARED FROM UNDER THE HOOD.  THE FIRE DEPARTMENT WAS SUMMONED BUT THE VAN WAS EVENTUALLY DESTROYED BY FIRE BEFORE THE FIRE DEPARTMENT COULD PUT OUT THE FIRE.  PRIOR TO THIS EVENT, THE VAN WAS RUNNING SMOOTHLY.  THE TEMPERATURE GAUGES WERE NORMAL AND THERE WAS NO INDICATION OF ANY MALFUNCTION. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10345108,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2010","dateComplaintFiled":"07/25/2010","vin":"","components":"SUSPENSION","summary":"MY 1998 FORD WINDSTAR GL REAR AXLE BROKE IN TWO WITH NO PRIOR WARNING SUCH AS NOISE, HANDLING PROBLEMS OR VIBRATION. BEING ONLY 12 MILES FROM HOME I WAS ABLE TO DRIVE VERY SLOWLY  UNTIL WE GOT HOME. BY THE TIME WE GOT TO OUR DRIVEWAY WE HAD ALSO LOST ALMOST ALL BRAKE PEDAL.                                                  THE FOLLOWING DAY I RAISED THE REAR OF THE VAN AND FOUND THE CRACK IN THE REAR AXLE ABOUT 18 INCHES FROM THE DRIVERS SIDE REAR TIRE, AND THE ABNORMAL MOVEMENT AFTER THE BREAK HAD CAUSED THE BRAKE LINE TO THE REAR TIRES TO SEPARATE.  TOTAL REPLACEMENT COST SO FAR HAS BEEN 500.00    DOLLARS AND I DID ALL WORK MYSELF. I HAVE NOT YET FINISHED THE BRAKE LINES AND SHOCKS WHICH WILL BE EVEN MORE COSTS. I KEPT THE AXLE AND WILL    BE GLAD TO SUBMIT IT FOR TESTING AND/OR SEND PHOTOS IF REQUESTED. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10343192,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2010","dateComplaintFiled":"07/14/2010","vin":"2FMZA51U2WB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED  WHILE REVERSING INTO A DRIVEWAY, THE REAR AXLE FRACTURED FROM THE VEHICLE.  THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE REAR AXLE WAS REPLACED AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED THE FAILURE MILEAGE WAS 164,948 AND THE CURRENT MILEAGE WAS APPROXIMATELY 165,200.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10343272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2010","dateComplaintFiled":"07/14/2010","vin":"2FMZA5147WB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR WAGON. WHILE DRIVING  APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD, ABNORMAL BANG. HE STATED HE PULLED OVER TO INSPECT THE VEHICLE AND NOTICED THAT THE REAR AXLE HAD FRACTURED IN HALF ON THE LEFT SIDE. THE VEHICLE WAS TOWED TO HIS PLACE OF RESIDENCE. THE MANUFACTURE ADVISED THAT THE FAILURE WAS CAUSED BY THE WEATHER, ROAD CONDITIONS OR MOISTURE IN THE AREA. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,576.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10343342,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2010","dateComplaintFiled":"07/14/2010","vin":"1FMPU18L7WL","components":"ENGINE AND ENGINE COOLING","summary":"A SPARK PLUG WAS EJECTED FROM THE CYLINDER HEAD.  INTERIOR OF THE SUV FILLED WITH GAS FUMES.  THERE WAS NOTHING NOTICEABLE PRIOR TO THIS OCCURRING.  THIS IS THE FIRST TIME THIS OCCURRED.  THE MECHANIC OBTAINED THE REPAIR KIT TO RETHREAD THE CYLINDER HEAD AT A COST OF $360.00.  THE WORK IS NOT GUARANTEED...IF IT HAPPENS AGAIN, THE HEAD WILL NEED TO BE REPLACED AT A COST OF THOUSANDS OF DOLLARS. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10342808,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2010","dateComplaintFiled":"07/12/2010","vin":"2FMZA5145WB","components":"SUSPENSION","summary":"1998 FORD WINDSTAR'S REAR AXLE BROKE WHILE DRIVING ON THE ROAD.  NO APPARENT REASON FOR FAILURE.  THE CONSEQUENCE OF THE FAILURE IS THE LOSS OF THE ABILITY TO DRIVE OR HANDLE THE CAR. AXLE SNAPPED COMPLETELY INTO TWO PIECES AND DRAGGED AGAINST ROAD.  REAR WHEELS WERE AT A 45 DEGREE ANGLE TO THE ROAD.   REAR AXLE HAD TO BE REPLACED. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10342406,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2010","dateComplaintFiled":"07/10/2010","vin":"1FMPU18LXWL","components":"SUSPENSION","summary":"I HAD A CATASTROPHIC FAILURE OF THE REAR SUSPENSION ARMS ON MY 1998 FORD EXPEDITION. I WAS TRAVELING AT A SLOW SPEED WHEN THE ARM SNAPPED WITHOUT WARNING. HAD THIS SUSPENSION ARM BROKEN AT HIGHWAY SPEED, THE RESULT WOULD HAVE BEEN A LIFE THREATENING WRECK. THE REAR END ROLLED UP CAUSING THE VEHICLE TO BE IMMOVABLE , REQUIRING A TOW FOR REPAIRS. AN INSPECTION REVEALED, THE UPPER SUPPORT ARM FOR REAR THE SUSPENSION RUSTED COMPLETELY THROUGH, CAUSING THE ARM TO BREAK. THE OTHER UPPER ARM IS RUSTED THROUGH BADLY, AND BOTH LOWER ARMS ARE RUSTED THROUGH BADLY. ALL THE ARMS WERE READY TO BREAK. I AM SURE THIS FAILURE IS THE FAULT OF (1) POOR ENGINEERING AND DESIGN BY FORD (2) POOR SELECTION OF GRADE OF STEEL USED IN MAKING THESE ARMS (3) POOR QUALITY CHECKS, IF THESE ARMS DID NOT MEET SPECIFICATION. THERE IS NO WAY A PART AS ROBUST AS THIS NEEDS BE, SHOULD EVER BE ABLE TO RUST THROUGH! I WROTE TO FORD AND HAVE NOT GOTTEN A SATISFACTORY RESPONSE AT THIS TIME. I HAD REPAIRS MADE BY A HIGHLY QUALIFIED MECHANIC. WHILE HE WAS OBTAINING PARTS HE FOUND THIS FAILURE WAS BECOMING MORE COMMON. BOTH UPPER AND LOWER ARMS WERE REPLACED. ONE AIR BAG HAD TO BE REPLACED AS IT WAS PIERCED BY THE BROKEN ARM. I HAVE THE OLD PARTS IN MY POSSESSION. THIS WAS A FRIGHTENING AND VERY EXPENSIVE REPAIR ,THAT FORD IS RESPONSIBLE FOR ! MY FORD EXPEDITION IS IN GOOD SHAPE AND HAS BEEN WELL MAINTAINED, IT IS NOT A \"BEATER\".    UPDATED 07/30/10  *BF  UPDATED IVOQ 08/03/10.*JB  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10342090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2010","dateComplaintFiled":"07/08/2010","vin":"2FMZA5143WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"CAR STARTS OUT NORMALLY. CAR SOMETIMES SUDDENLY HAS A LONGER BRAKING DISTANCE THAN NORMAL AND BRAKING IS JERKY.  \"TRAC ON\" ENGAGES FOR A FEW SECONDS AND TRACTION IS JERKY. AFTER THAT ABS LIGHT REMAINS ON AND \"TRAC OFF \" LIGHT IS FLASHING. IT ONLY HAPPENS OCCASIONALLY. I AM PLANNING TO TAKE IT TO FORD TO CORRECT ABS LIGHT. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10341540,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2010","dateComplaintFiled":"07/06/2010","vin":"1FMPU18L7WL","components":"ELECTRICAL SYSTEM","summary":"MY 1998 FORD EXPEDITION BEGAN HAVING SEVERE ELECTRICAL PROBLEMS AFTER HEAVY RAINS.  THE STARTER WILL CYCLE WHEN THE KEY IS NOT EVEN IN THE IGNITION, THE AC BLOWER REMAINS ON WHEN TRUCK IS SHUT OFF, SPEEDOMETER FAILS TO WORK, TRANSMISSION SHIFTS ROUGHLY, INTERIOR LIGHTS COME ON, TRUCK SHUTS OFF UNEXPECTEDLY.  RESEARCHED ON INTERNET AND APPARENTLY MANY FORD TRUCKS MADE IN 1998 HAVE SIMILAR PROBLEMS DUE TO LEAKY WINDSHIELDS, ALLOWING WATER TO ENTER FUSE BOXES.  THIS PROBLEM COULD BE VERY DANGEROUS PARTICULARLY THE CONSTANT CYCLING OF THE STARTER IN AN UNATTENDED TRUCK, AND SHUTTING OFF WHILE DRIVING.  I WOULD IMAGINE ENGINE FIRES ARE ALSO A POSSIBILITY GIVEN THE RANGE OF ELECTRICAL ISSUES THIS IS CAUSING.  REPAIRS INCLUDE A NEW WINDSHIELD AND GEM BOX, RUNNING APPROXIMATELY $1,000. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10341013,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2010","dateComplaintFiled":"07/01/2010","vin":"2FMZA5141WB","components":"SUSPENSION","summary":"I HAVE A 1998 FORD WINDSTAR AND JUST NOTICED THAT THE REAR AXLE HAS CRACKED.  AS I CHECKED ONLINE I NOTICED THAT THIS WAS BEING INVESTIGATED FOR  1999 - 2007 WINDSTARS, AND I JUST THOUGHT I WOULD ADD MY 1998 MODEL TO THE LIST.  I  WOULD LIKE TO SEE 98 MODELS INCLUDED IN ANY RECALL.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10340549,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2010","dateComplaintFiled":"06/29/2010","vin":"","components":"SUSPENSION","summary":"1998 FORD WINDSTAR - REAR AXLE BROKEN IN TWO PIECES. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10340162,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2010","dateComplaintFiled":"06/25/2010","vin":"2FMZA5146WB","components":"SUSPENSION","summary":"MY WIFE CALLED ME AT WORK TODAY BECAUSE SHE WAS STRANDED ALONG THE ROAD.  WHEN I GOT THERE WHAT I FOUND WAS A MAJOR SURPRISE.  THE REAR AXLE OF OUT 1998 FORD WINDSTAR HAD BROKE IN 2 AND WAS LYING ON THE GROUND.  SHE SAID THAT EARLIER SHE HAD HEARD A NOISE COMING FROM THE REAR AND STOPPED TO CHECK TO SEE IF SHE HAD A FLAT TIRE BECAUSE THE STEERING FELT WEIRD.  NOT SEEING AN FLAT TIRES SHE DECIDED TO DRIVE HOME SEEING THAT SHE WAS ONLY A MILE FROM HOME.  ABOUT 3/4 OF THE WAY HOME SHE MADE A TURN ONTO OUR ROAD AND THERE WAS A LOAD NOISE AND SHE WAS NOT ABLE TO EASILY CONTROL THE VAN AND ENDED UP ON THE BANK OF A NEIGHBORS YARD.  HALF THE CAR ON THE BANK AND THE OTHER HALF ON THE ROAD.  I HAVE CONTACT FORD VIA EMAIL AND I AM WAITING FOR A REPLY.  I AM TRYING TO DECIDE IF I SHOULD FIX THE MINIVAN OR PURCHASE A NEW AUTOMOBILE.  AN AXLE SNAPPING IN 2 IS NOT SOMETHING THAT SHOULD EVER HAPPEN UNLESS THE AUTOMOBILE IS IN AN ACCIDENT.  IF MY WIFE AND 3 KIDS WOULD HAVE BEEN ON THE HIGHWAY THINGS WOULD HAVE BEEN MUCH WORSE AND PROBABLY DEADLY. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10336753,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2010","dateComplaintFiled":"06/17/2010","vin":"2FMZA51UXWB","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING AT  APPROXIMATELY 40 MPH, A RATTLING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. UPON EXAMINING THE VEHICLE THE CONTACT  NOTICED THE REAR AXLE WAS CRACKED ABOUT 12 INCHES LEFT OF THE CENTER. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER TO BE EXAMINED. THE FAILURE AND CURRENT MILEAGES WERE 126,000.   UPDATED 10/28/10. *LJ  THE CONSUMER STATED THE A PLATE WAS WELDED TO THE AXLE WHICH WAS A TEMPORARY FIX SO HE COULD DRIVE THE VEHICLE HOME. UPDATED 10/28/10*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10336188,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2010","dateComplaintFiled":"06/14/2010","vin":"1FMRU1769WL","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE THE VEHICLE  WAS PARKED, A FIRE IGNITED FROM UNDER THE DRIVERS SIDE WHEEL. THERE WAS ALSO AN UNKNOWN LOUD NOISE COMING FROM THE VEHICLE. THE ENTIRE FRONT END OF THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 163,200.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10336208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2007","dateComplaintFiled":"06/14/2010","vin":"2FMDA5141WB","components":"ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM","summary":"FOR SEVERAL YEARS THE ABS LIGHT AND THE TRACKING LIGHT HAVE AUTOMATICALLY LIT UP, ALTHOUGH THERE IS NO BRAKE PROBLEMS. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10336050,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2010","dateComplaintFiled":"06/13/2010","vin":"2FMZA51U0WB","components":"SUSPENSION","summary":"BROKEN REAR AXLE ON A 98 FORD WINDSTAR WITH ONLY 90,100 MILES ON IT. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10335987,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2010","dateComplaintFiled":"06/12/2010","vin":"2FMZA51U6WB","components":"SUSPENSION","summary":"I HAVE REPLACED THE REAR AXLE NOW FOR THE THIRD TIME. THE FIRST TIME IT BROKE IN HALF COMING INTO MY HOME DRIVEWAY. THE SECOND TIME I HEARD A THUMPING NOISE FROM THE REAR OF THE VAN AND LOOKED TO FIND A CRACK IN THE AXLE,I REPLACED IT YET AGAIN. THIS LAST TIME THE SAME THING HAPPENED,CLUNKING NOISE TO FIND YET ANOTHER CRACK. THE VAN HAS 130,000 MILES HAS SOME BODY RUST,BUT NO REASON FOR SOMETHING CRITICAL LIKE THIS TO BE HAPPENING. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10335549,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2010","dateComplaintFiled":"06/09/2010","vin":"2FMZA5145WB","components":"SUSPENSION","summary":"READING ON-LINE BECAUSE MY MECHANIC'S PUZZLED ABOUT THE NOISES, I FIND THAT IT'S NOT ONLY THE 1999+ WINDSTARS THAT HAVE HAD A PROBLEM, BUT -- IF YOU WOULD LOOK AT #2 AND #3 HERE AT THIS LINK:  HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/1998/FORD/WINDSTAR/SUSPENSION    IT'S APPARENT THAT THIS AXLE BREAKAGE HAS OCCURRED IN 1998'S AS WELL.  THAT IS WHAT I HAVE, IN WHICH I'M HEARING SIMILAR NOISES.  LIVING IN A SALT-BELT STATE, THIS IS SCARY; DON'T EVEN DARE TAKE IT ON THE FREEWAY!  HARD TO GET OUT OF TOWN (SUCH AS TO A GRADUATION THIS WEEKEND) WITHOUT FREEWAYS.  VERY SAD ... & HARD TO REPLACE IT, TOO, WHILE ON ONLY SOCIAL SECURITY.    SOMETHING SHOULD BE DONE TO INCLUDE 1998S (SEE LINK ABOVE) IN THIS INVESTIGATION, TOO, IT APPEARS.  I DIDN'T PAY NEARLY $4000 TO ONLY DRIVE A VEHICLE IN TOWN, AND NOT BE ABLE TO GO ANYPLACE!  :O(    [XXX]   PS * DIDN'T GIVE \"DAY\" B/C THIS HAS BEEN OCCURRING THE LAST FEW MONTHS, AND FINALLY ASKED THE MECHANIC LAST MONTH, ONCE I WAS DRIVING MORE AGAIN (IN WINTER DON'T DO MUCH, AND THEN AT OTHER TIMES DRIVE MA'S CAR TAKING HER PLACES).    WELL, IT INSISTS ON A DATE, AFTER ALL, SO WILL PUT ON THERE, ARBITRARILY. [XXX]     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10334733,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2010","dateComplaintFiled":"06/05/2010","vin":"2FMZA514XWB","components":"SUSPENSION","summary":"THE REAR AXLE ON MY 1998 FORD WINDSTAR CRACKED. I WAS LUCKY ENOUGH TO CATCH IT BEFORE IT COMPLETELY BROKE IN HALF. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10334265,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2010","dateComplaintFiled":"06/02/2010","vin":"","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE REAR AXLE BROKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP BUT HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 156,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10332105,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2010","dateComplaintFiled":"05/25/2010","vin":"2FMZA5144WB","components":"SUSPENSION","summary":"WHILE ENTERING THE MERGE RAMP OF THE NORTHERN STATE PARKWAY REAR AXLE SNAPPED IN TWO.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10332186,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2010","dateComplaintFiled":"05/25/2010","vin":"2FMZA5145WB","components":"STRUCTURE","summary":"THE REAR AXLE IS CRACKED AND ALMOST SEPARATED.    DON'T KNOW WHEN OR HOW IT HAPPENED.  HAS NOT BEEN REPAIRED. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10332196,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2010","dateComplaintFiled":"05/25/2010","vin":"2FMZA5146WB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING AT SPEEDS OF 40 MPH, THE VEHICLE BEGAN SWAYING EXCESSIVELY. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND NOTICED THAT THE REAR AXLE WAS FRACTURED INTO TWO. THE VEHICLE WAS TOWED TO HIS PLACE OF RESIDENCE. NEITHER THE MANUFACTURER NOR THE DEALER WAS CONTACTED REGARDING THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 101,000.  UPDATED 11/03/10. *LJ","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10332084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2009","dateComplaintFiled":"05/24/2010","vin":"","components":"ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING","summary":"I HAVE A 1998 FORD WINDSTAR. IT FIRST STARTED WITH MY CRUISE CONTROL SWITCH CATCHING ON FIRE AND CAUSING WIRES UNDER MY HOOD TO BURN... NOW FOR THE LAST YEAR I HAVE BEEN HAVING PROBLEMS WITH MY PASSENGER SLIDING DOOR..THE SENSOR ON THE DASH WOULD SHOW THAT THE DOOR WAS AJAR(NOT CLOSED) I COULD TAKE THE BATTERY CABLE OFF FOR A WHILE AND THE DOOR LIGHT WOULD GO OFF. NOW I HAVE HAD TO REMOVE ALL THE BULBS IN THE LIGHTS INSIDE THE VAN TO KEEP MY BATTERY FROM RUNNING DOWN THIS MORNING I GET UP AND MY BATTERY IS DEAD AND ACID FROM THE BATTERY IS ALL OVER THE POST AND CABLE WIRES. I TALK TO MY MECHANIC HE SAYS THIS IS DUE TO SOME PROBLEM IN THE ELECTRICAL SYSTEM HE SAID HE HAS HAD TO WORK ON SEVERAL WINDSTARS FOR THE SAME PROBLEMSOME KIND OF SENSOR FAULT DEFECT. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10331166,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2010","dateComplaintFiled":"05/19/2010","vin":"2FMZA5147WB","components":"SUSPENSION","summary":"THE REAR AXLE OF OUR 1998 FORD WINDSTAR GL, WITH ONLY 99,630 MILES, BROKE WHILE GOING DOWN A ROAD GOING ABOUT 30 MPH. I HIT SMALL POTHOLE, HEARD A CLUNK AND THEN NOTICED THAT THE VEHICLE WAS NOT HANDLING PROPERLY. NOT KNOWING WHAT WAS WRONG AND SINCE I WAS CLOSE TO HOME, I DROVE IT HOME AND LOOKED UNDERNEATH AND NOTED THAT THE REAR AXLE WAS SPLIT ABOUT 75% THROUGH. THE REAR WHEELS WERE SITTING TILTED TOWARD THE VEHICLE. WE HAD A TOW TRUCK TAKE THE VAN TO HAVE IT FIXED. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10328763,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/10/2007","dateComplaintFiled":"05/04/2010","vin":"","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING 55 MPH, THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE SURGED FORWARD AND CRASHED. THE VEHICLE WAS DESTROYED. THE POLICE AND AMBULANCE ARRIVED AT THE SCENE AND ONE PERSON WAS INJURED. THE CONTACT STATED THAT THE NIGHT BEFORE THE CRASH, THE CRUISE CONTROL ACTIVATED ON ITS OWN. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP FOR INSPECTION. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 96,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10327719,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2010","dateComplaintFiled":"04/27/2010","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY","summary":"VEHICLE IS A 1998 FORD WINDSTAR. WHILE DRIVING THE WINDSHIELD WASHER,SEAT BELT,AND DOOR AJAR WARNING LIGHTS FLASH ON AND OFF. WHILE THIS IS HAPPENING THE WIPER BLADES STOP WORKING,POWER WINDOWS WILL NOT OPERATE AND ON A FEW OCCASIONS THE HEADLIGHTS WILL BLINK WITH THE WARNING LIGHTS. I UNDERSTAND THAT THIS IS AN OLD VEHICLE BUT I HAVE RESEARCHED THIS ISSUE AND HAVE FOUND HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM. NOT JUST RESTRICTED TO THIS YEAR. IT IS ALSO AN ISSUE THAT HAPPENS JUST AFTER A FEW YEARS OF SERVICE. I WOULD THINK THAT WIPER BLADES MALFUNCTIONING DUE TO AN ELECTRICAL ISSUE WOULD BE A SAFETY CONCERN. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10327515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2010","dateComplaintFiled":"04/26/2010","vin":"2FMZA514XWB","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR OF THE VEHICLE BEGAN TO SWAY BACK AND FORTH. WHEN THE CONTACT LOOKED UNDER THE VEHICLE, THE REAR AXLE BROKE ON THE LEFT SIDE. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 135,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10325640,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2010","dateComplaintFiled":"04/14/2010","vin":"1FMRU18W0WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"THIS COMPLAINT INVOLVES THE COMPLETE FAILURE OF ALL BRAKE LINES DUE TO RUST ON MY 1998 FORD EXPEDITION. ALL LINES HAVE COMPLETELY RUSTED THROUGH FROM THE OUTSIDE IN ONLY 12 YEARS. THE FIRST LINE (FROM THE MASTER CYLINDER TO THE ABS CONTROL) FAILED ABOUT A WEEK AGO, RESULTING IN TOTAL LOSS OF BRAKES. FORTUNATELY I WAS ON A COUNTRY ROAD ABOUT 2 BLOCKS FROM HOME AND WAS ABLE TO GET IT BACK HOME. AFTER REPLACING THAT LINE ($70 FOR THE PART) I TOOK IT OUT FOR A TEST DRIVE. THE SECOND TIME I HIT THE BRAKES THEY AGAIN FAILED! THIS TIME THE LINE GOING TO THE REAR FAILED. THE TRUCK IS PRESENTLY AT A FORD DEALER. THEY SAY ALL LINES ARE RUSTED THROUGH AND NEED TO BE REPLACED. COST: $3000! I FEEL THAT BRAKE LINES SHOULD NOT RUST OUT IN ONLY 12 YEARS ON A VEHICLE THAT HAS BEEN GARAGED ALL IT'S LIFE. I BELIEVE THAT FORD MOTOR COMPANY HAS SOME LIABILITY IN THIS ISSUE. I CAN'T BE THE ONLY ONE WITH THIS PROBLEM. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS ISSUE. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10321683,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2002","dateComplaintFiled":"03/23/2010","vin":"","components":"ELECTRICAL SYSTEM","summary":"FORD SPECIAL MESSAGE #15773. WHY IS THERE NOT A RECALL FOR THIS? THIS IS DESPICABLE. THE AMOUNT OF DAMAGE THIS CAUSES IS HORRIBLE. THE AIR BAGS CAN DEPLOY BECAUSE OF THIS PROBLEM. HOW MANY CHILDREN ARE IN DANGER BECAUSE OF THIS? HOW MANY FIRES CAN BE STARTED? ANY VECHICLE THAT FALLS UNDER THIS MESSAGE SHOULD BE REPAIRED BY FORD AT FORD EXPENSE.  I HAVE SPENT A LOT OF MONEY TRYING TO FIND OUT WHY THIS HAS HAPPENED WHEN FORD HAS KNOWN THE ENTIRE TIME.  MULTIPLE PEOPLE WITH SAME ISSUE.  SEE LINK: HTTP://WWW.MY3CENTS.COM/SHOWREVIEW.CGI?ID=15119","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10320091,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2010","dateComplaintFiled":"03/16/2010","vin":"2FMZA5142WB","components":"POWER TRAIN","summary":"VAN HAS BEEN SWAYING WHEN DRIVING LIKE A TIRE WAS LOW ON AIR, KEPT CHECKING WITH NO TIRE PROBLEMS BUT WHEN BACKING OUT OF PARKING SPACE AT WORK I HEARD A DRAGGING NOISE. WHEN I GOT OUT I FOUND MY REAR DRIVERS SIDE TIRE LEANING IN. I JACKED UP MY VAN TO FIND THE REAR AXLE IS BROKEN ABOUT A FOOT OR SO IN FROM THE DRIVERS SIDE. I TRAVEL WITH 4 CHILDREN AND IF THIS WOULD HAVE BROKEN WITH THEM ON THE HIGHWAY IT COULD HAVE BEEN FATAL, THERE IS NO OBVIOUS RUST ON THE AXLE. I FOUND A FORD WEBSITE THAT HAS NUMEROUS COMPLAINTS OF THE AXLE BREAKING AND I FEEL THIS NEEDS INVESTIGATED. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10318418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2010","dateComplaintFiled":"03/10/2010","vin":"","components":"ELECTRICAL SYSTEM","summary":"OUR 1998 EXPEDITION ONLY HAS 93,000 MILES AND IT IS POSING ELECTRICAL PROBLEMS, THE MECHANIC HAS TOLD US IT NEEDS A NEW GEM MODULE. I HAVE READ AT LEAST 50 COMPLAINTS ABOUT FORDS WINDSHIELD LEAKING AND CAUSING SAME SYMPTOMS. WHY WOULD FORD DO A RECALL. OR MAYBE THEY HAVE. CAN YOU TELL ME IF THEY HAVE. THIS COULD CAUSE A FIRE WHICH COULD CAUSE A SEVER ACCIDENT. ALL THE COMPLAINTS ARE VERY SIMILAR SO IT IS A MANUFACTURED DEFECT.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10318323,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2010","dateComplaintFiled":"03/09/2010","vin":"1FMRU1762WL","components":"VEHICLE SPEED CONTROL","summary":"TRUCK CAUGHT ON FIRE. IT HAD BEEN IDLE FOR APPROXIMATELY 3 HOURS BEFORE INCIDENT OCCURRED. TRUCK WAS A TOTAL LOST. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10315336,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2010","dateComplaintFiled":"03/02/2010","vin":"","components":"VEHICLE SPEED CONTROL","summary":"CAR CAUGHT FIRE FOR PROBLEM WITH SPEED CONTROL DEVICE , I WAS NEVER INFORMED ABOUT PROBLEM WITH THIS AND THE RECALL THE DEALERSHIP REFUSED TO PROVIDE A CARFAX AND OR VEHICLE HISTORY WHEN REQUESTED . BELOW I WILL PASTE THE INFO ABOUT THE RECALL.    MAKE: FORD  MODEL: EXPEDITION  MODEL YEAR: 1998  MANUFACTURER: FORD MOTOR COMPANY MFR'S REPORT DATE: SEP 07, 2005  NHTSA CAMPAIGN ID NUMBER: 05V388000   EA05005  NHTSA ACTION NUMBER: EA05005  COMPONENT: VEHICLE SPEED CONTROL  POTENTIAL NUMBER OF UNITS AFFECTED: 4500000  SUMMARY:  ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.  CONSEQUENCE:  A FIRE AT THE SWITCH COULD OCCUR.  REMEDY:  BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)  NOTES:  FORD RECALL NO. 05S28. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10313508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2008","dateComplaintFiled":"02/24/2010","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"SUSPECTED FAILURE OF ABS CONTROL MODULE RESULTED IN TOTAL LOSS OF BRAKING.  DISABLING THE ABS BY REMOVING THE FUSE RESULTS IN RELIABLE BRAKING.  FORD WANTS TO REPLACE THE MODULE, BUT IF THE MODULE FAILS AGAIN THEN THERE WILL BE A LOSS OF BRAKES.  THE BRAKING IS MORE RELIABLE WITHOUT THE ABS ACTIVATED. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10313850,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/10/2007","dateComplaintFiled":"02/24/2010","vin":"","components":"VEHICLE SPEED CONTROL","summary":"AS I WAS DRIVING HOME, MY CAR ACCELERATED WITHOUT MY STEPPING ON THE GAS.  WHEN I STEPPED ON THE BRAKE, IT CONTINUED TO ACCELERATE.  I MANAGED TO GET OFF THE VERY BUSY ROAD I WAS ON AND SINCE I COULD NOT STOP THE CAR, I DECIDED TO HIT A TREE, HOPING THE CAR WOULD STOP.  IT DID NOT.  IT WENT OVER A CLIFF, AFTER KNOCKING THE TREE DOWN.  I WAS VERY BADLY INJURED AND REMAIN DISABLED.  THE CAR WAS A FORD WINDSTAR 1998.  I WAS TOLD THAT THERE HAS BEEN MANY ACCIDENTS LIKE THIS WITH THE FORD WINDSTAR BUT FORD NEVER DID A RECALL.  I HAVE SINCE BEEN TOLD THAT FORD AND TOYOTA USE THE SAME MANUFACTURER FOR SOME OF THEIR PARTS.  MY CAR STILL EXISTS IF IT NEEDS TO BE EXAMINED.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10313931,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2010","dateComplaintFiled":"02/24/2010","vin":"1FMPU18LXWL","components":"FUEL SYSTEM, GASOLINE","summary":"1998 FORD EXPEDITION #3 SPARK PLUG EXPLODED RESULTING IN VEHICLE REQUIRING $1,000.00 IN REPAIRS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10312591,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2008","dateComplaintFiled":"02/22/2010","vin":"1FMRU18W3WL","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD EXPEDITION 4X4 4.6L,  THE POOR QUALITY STEEL USED FOR THE EXHAUST MANIFOLDS AND BOLTS RUST VERY FAST. MINE RESULTED IN THE DRIVERSIDE BOLTS RUSTING AWAY CAUSING EXHAUST COMING DIRECTLY OUT OF THE ENGINE, ALSO THE EGR TUBE RUSTED OFF THE DRIVERS MANIFOLD CAUSING HOT EXHAUST TO BLOW TOWARD THE TOP OF THE ENGINE. ON THE PASSENGER SIDE THE MANIFOLD BOLTS/STUDS ALSO RUSTED AWAY CAUSING EXHAUST TO DISPERSE IN THE ENGINE BAY. ALSO ON THE PASSENGER SIDE THE MANIFOLD CRACKED ABOUT 3 INCHES LONG ON THE TOP OF THE MANIFOLD CAUSING HOT EXHAUST TO  BLOW UPWARD TO THE UPPER ENGINE BAY. I CORRECTED THIS PROBLEM BY REPLACING THE BAD MANIFOLDS/STUDS WITH PACESETTER SHORTY HEADERS AND BOLTS, IT WAS THE CHEAPEST FIX. THE PACESETTER SHORTY HEADER KIT WAS $150 FROM WWW.SUMMITRACING.COM .  THE TRUCK WAS EXTREMELY LOUD BEFORE I FIXED THIS PROBLEM AND I WAS PULLED OVER FOR IT BY THE POLICE 4 TIMES, THEY LET ME GO IF I PROMISED TO FIX THE PROBLEM. SINCE I FIXED THE PROBLEM THE TRUCK IS VERY QUIET AND I DON'T GET THREATENED WITH $75 TICKETS ANYMORE PLUS I HAVE THE PEACE OF MIND THE TRUCK WONT BURN TO THE GROUND WITH MY FAMILY IN IT FROM HOT LEAKING EXHAUST MANIFOLDS OR RUSTY FAILED STUDS/BOLTS. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10312859,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2010","dateComplaintFiled":"02/22/2010","vin":"2FMZA5146WB","components":"SUSPENSION","summary":"THE VEHICLE WAS DRIVING NORMAL AND BEGAN TO MAKE NOISES IN THE FRONT END.  I HAD THE VEHICLE INSPECTED AT A SERVICE GARAGE AND TOLD THE  FRONT COIL SPRINGS ARE FRACTURED. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10303088,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2010","dateComplaintFiled":"01/28/2010","vin":"1FMPU18L1WL","components":"ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING","summary":"FIRST, THE INTERIOR LIGHTS AND RUNNING LIGHTS WOULD NOT POWER OFF WHILE ALL DOORS WERE CLOSED, DOOR AJAR INDICATOR WAS ON.  TOOK TO DEALER PROBLEM RESOLVED FOR A MONTH OR SO. NOW NEED TO SPRAY WD40 ON LATCHES RELIGIOUSLY. DEALER ALSO REPLACED CRUISE CONTROL HARNESS AT THIS TIME. THEN CAME THE RADIO AND HEATER RUNNING WITH THE KEY OUT OF THE IGNITION.  BEEPS AND CLICKS AND BAD SMELLS COMING FROM UNDER DASH.  AGAIN TO THE DEALER, NO CODES FOUND FOR THE ISSUES I WAS HAVING.  BATTERY DRAINING OCCURRING FREQUENTLY NOW AND NO RESOLUTION.  I NOW HAVE TO DISCONNECT THE BATTERY EVERYNIGHT.  NOW WHEN I DRIVE DOWN THE ROAD I GET THE MANY FAILURE LIGHTS FLASHING ON THE DASH, THE WINDOWS WON'T WORK, SPEEDOMETER FAILS, TRUCK LOSES POWER AND THE TRANSMISSON SHIFTS STRANGELY.  I WAS HOURS FROM HOME AND DOING 70MPH ON THE HIGHWAY WHEN EVIDENCING DECIDED TO NOT WORK AT THE SAME TIME.   THEN I REALIZE THAT THIS IS OCCURRING ONLY WHEN IT RAINS OR IS VERY WET OUT.   AND I WAS TRULY AFRAID FOR MY LIFE AND THE OTHERS THAT WERE ON THE ROAD WITH ME.  I HAD TO DRIFT ACROSS A LANE OF TRAFFIC WITH NO POWER TO GET TO THE SIDE OF THE ROAD.  I PUT THE TRUCK IN PARK AND PUT MY HEAD DOWN, WHEW, AND THE MOTOR POWERED BACK UP AND ALL THE FAILURE LIGHTS WERE OFF.  ONLY AFTER INVESTIGATING ON THE INTERNET TODAY DO I FIND OUT THIS IS A COMMON PROBLEM.  AND THE FIX... REPLACE THE WINDSHIELD SEAL! AND POSSIBLE DAMAGED FUSE BOX AND GEM!  NOW WHY DIDN'T THE FORD DEALER HELP REMEDY THIS PROBLEM ONE OF THE MANY TIMES I WAS IN?  THIS PROBLEM HAS BEEN OCCURRING FOR SEVERAL YEARS.  NEW WINDSHIELD $165 AND THEY COME TO THE HOUSE.  I PAID BIG MONEY FOR \"NO CODES MATCH YOUR ISSUES, MISS.\"  TW*","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10302422,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/1998","dateComplaintFiled":"01/26/2010","vin":"","components":"AIR BAGS,ELECTRICAL SYSTEM","summary":"HORN & AIR BAG, MY HORN WILL NOT BLOW AND THE AIR BAG WILL LIGHT IS ON  AND IT STAY`S ON WHICH MEANS IT IS NOT WORKING . THE HORN I TRIED TO HAVE SOME ONE LOCATE THE PROBLEM AND THE PROBLEM COULD NOT BE LOCATED . *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10296517,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2003","dateComplaintFiled":"12/21/2009","vin":"","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"I HAVE A 98 EXPEDITION, WINDOWS ROLL DOWN, STEREO COME ON HEAT TURNS ON, ALL DASH PANEL WARNING LIGHTS COME ON AND OFF,THE AIR BAG LIGHT GO ON AND OFF,AND THE WIPERS AND OVERDRIVE GO ON AND OFF ,THE STARTER TRIES TO START WHILE RUNNING IT STARTED FEW YEARS AGO ON OCCASION WHEN IT WOULD RAIN NOW EVERYTIME ,FOUND OUT THE WINDSHIELD LEAKS WATER ON THE FUSE BOX AND SOME OTHER GENERIC BOX, I FEEL FORD SHOULD FIX THE EXPEDITION ITS THERE DEFAULT  LOOK ON THE INTERNET ,THERE ARE LOTS OF OTHER PEOPLE WITH THE EXACT SAME PROB.  PLEASE HELP. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10296577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2009","dateComplaintFiled":"12/21/2009","vin":"2FMZA5143WB","components":"SUSPENSION","summary":"I NOTICED MY VAN WAS 'FEELING WEIRD' WHEN I DROVE IT-ALMOST LIKE I WAS DRIVING ON A SLIPPERY ROAD AND THE BACK END WAS SLIDING.  THIS WENT ON FOR ABOUT  4 DAYS.  I HAD TO DRIVE MY SON TO VISIT HIS FATHER ON AN EXTREMELY SNOWY DAY.  THE ROADS WERE DRIVABLE BUT DID HAVE SOME SNOW ON THEM.  WHEN I PROCEEDED DOWN THE HILL I LIVE ON, THE SLIDING SENSATION WAS EXTREMELY EXAGGERATED.  THE FURTHER I DROVE, THE WORSE IT GOT.  I HAD TO DRIVE IN 1ST GEAR GOING LESS THAN 20 M.P.H. WITH THE BACK END OF MY VAN FISHTAILING.  I THOUGHT FOR SURE WE WERE GOING TO ROLL OVER.  THANK GOD I WAS PASSING THE MECHANIC'S GARAGE I USE, AND I WAS ABLE TO PULL IN.  I HAVE JUST BEEN INFORMED THAT THE REAR AXLE HAS SNAPPED AND THE VEHICLE IS NOT DRIVABLE.  UPON SEARCHING FOR HOW MUCH A REAR AXLE IS GOING TO COST, I WAS SURPRISED TO FIND A SITE WHERE PEOPLE LIST THE PROBLEMS THEY'VE HAD WITH THE SAME VEHICLE.  THIS IS NOT AN UNUSUAL THING TO HAVE OCCUR!!!!  PEOPLE COULD VERY EASILY BE KILLED WHEN THIS BREAKS.  IT WAS ONLY BY THE GRACE OF GOD THAT WE DIDN'T WRECK.  FORD NEEDS TO FURTHER INVESTIGATE THIS AND PUT A RECALL ON THE REAR AXLE. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10296483,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2009","dateComplaintFiled":"12/20/2009","vin":"2FMDA5143WB","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,SERVICE BRAKES, ELECTRIC","summary":"ON DECEMBER 16TH 2009. I WAS DRIVING DOWN WEST 117TH TOWARDS MADISON/LAKEWOOD IN CLEVELAND, OHIO AND WAS TRYING TO COME TO A STOP (SLOW DOWN AND STOP) TO ALLOW AN AMBULANCE TO PASS (THERE WAS A CAR IN FRONT OF ME THAT WAS ALSO SLOWING DOWNA ND THAT CAME TO A STOP AT THE STREET LOT)THIS IS ON A MAJOR STREET NEAR AN HIGHWAY INTERSECTION. I PUT MY FOOT ON MY BRAKE TO SLOW DOWN THE VEHICLE AND COME TO A STOP BUT IT WOULD NOT SLOW DOWN OR STOP. THE BRAKE HAD WENT OUT. I ENDED UP HITTING THE CAR IN FRONT OF ME HARD (AN SUV) AND DOING QUITE A BIT OF DAMAGE TO MY VEHICLE. THE OTHER DRIVER VEHICLE WAS SO FAR AS I COULD TELL UNDAMAGED. ON MY VEHICLE THE FRONT LIGHT IS BROKEN, MY BUMPER IS DAMAGED, AND MY HOOD IS DAMAGED. I, MYSELF AND THE DRIVER I HIT COULD HAVE GOTTEN SERIOUSLY INJURED. SO FAR WE ARE BOTHFINE AND NO INJURIES OCCURRED. HOWEVER HE MAY TURN AROUND AND COME AFTER ME IF HE DECIDES TO. AND I NOW CAN NOT DRIVE MY VEHICLE. I RECEIVED A RECALL NOTICE ON MY VEHICLE BRAKE ABOUT A MONTH AGO AROUND EARLY NOVEMBER. MAYBE IN END OF OCTOBER. THE VERY DAY OF MY ACCIDENT (HAPPENED AROUND 12:15 NOON) I WAS GOING TO GO HOME AND CALL FORD ABOUT THE RECALL. THERE IS A WORLDWIDE RECALL ON MY VEHICLE MODEL AND MANY OTHERS. AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I BOUGHT IT. I HAVE HAD TO MAKE NUMEROUS REPAIRS ON IT AND STILL HAD PROBLEMS AND THIS ACCIDENT. FORD SHOULD BE HELD RESPONSIBLE FOR THIS AND SHOULD COMPENSATE ME WITH ANOTHER VEHICLE IN GOOD CONDITION ESPECIALLY SINCE I HAVE SPENT SO MUCH TIME AND MONEY INTO REPLACEMENT PARTS FOR THIS WINDSTAR. OR GIVE ME MY MONEY BACK OR SOMETHING. I'M GLAD MY KIDS WERE NOT WITH ME WHEN THIS HAPPENED AND THAT THE MAN I HIT WAS ALSO ALONE AND IS OK. WHAT CAN BE DONE ABOUT THIS?  I HAVE HAD TO REPLACE THE FOLLOWING ITEMS SINCE I GOT THIS VEHICLE:  O2 SENSORS (BOTH), ALTERNATOR, BELT, WINDSHIELD WIPER BLADE, AND MAKE BACK BLADES DON'T WORK AT ALL, THE TRANSMISSION, THE STEERING COLUMN BOX, DOOR HANDLE AND COMPONENTS INSIDE AND MORE!","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10296394,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2009","dateComplaintFiled":"12/18/2009","vin":"","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"I HAVE A 1998 FORD EXPEDITION EB MODEL. I JUST HAD TO TAKE IT INTO THE DEALER BECAUSE THE WINDSHIELD IS NOT SEALED PROPERLY AND THE GEM MODULE HAS BEEN GETTING WET AND NEEDS TO BE REPLACED ALONG WITH THE FUSE BOX. APPARENTLY THIS IS QUITE COMMON WITH THIS YEAR AND MODLE.I HAVE TO SPEND 885 TO HAVE IT FIXED AND NOW HAVE TO HAVE THE WINDSHIELD REPLACED AS WELL. THE CAR WOULD NOT START AND THE LIGHTS FLICKERS ON AND OFF WHILE I WAS DRIVING THE POWER LOCKS WOULD LOCK AND UNLOCK WHILE I WAS DRIVING. THE WINDOWS WOULD GO UP AND DOWN WHILE I WAS DRIVING. THIS IS NOT SAFE! IT DIED IN THE MIDDLE OF AN INTERSECTION ONCE THEN THE ENGINE REVVED UP AND IT WOULDN'T STOP. THE ONLY WAY TO STOP IT IS TO DISCONNECT THE BATTERY. THE DASH STARTED SMOKING AND A BEEPING NOISE CAME FROM UNDER THE DASH SOMEWHERE. I WAS LUCKY ENOUGH TO GET THE BATTERY DISCONNECTED BEFORE THERE WAS ANY REAL FIRE DAMAGE. IF I HAD KNOW NOTHING ABOUT CARS I WOULD HAVE KEPT DRIVING AND COULD HAVE BEEN SERIOUSLY INJURED. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10295028,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2009","dateComplaintFiled":"12/09/2009","vin":"2FMZA5140WB","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD WINDSTAR, 3.8 ENGINE. I HAVE PROBLEMS IT STARTED STALLING WHEN I STOPPED AT A LIGHT OR STOP, SUDDENLY THE CAR STOPPED. ALSO WHEN IT WAS IN THE PARKING . MECHANIC MADE THE TUNE-UP BUT STILL DOING SO, NOW IT IS DOING A WHITE CLOUD OF STEAM, IF I ACCEL, IT COMES WORST, SHOULD I WAIT FOR A RECALL OR IT'S A NORMAL PROBLEM? *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10294850,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2009","dateComplaintFiled":"12/08/2009","vin":"2FMDA514XWB","components":"VEHICLE SPEED CONTROL","summary":"HAD THE RECALL FOR THE CRUISE,A POTENTIAL FIRE HAZARD, THE RECALL WAS DONE ON 11/25/2009, RECALL # 09S09, AFTER 11 DAY AND ONLY 146 MILES THE ALTERNATOR CAUGHT FIRE. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10294028,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2009","dateComplaintFiled":"11/30/2009","vin":"2FMDA5147WB","components":"VEHICLE SPEED CONTROL","summary":"ON JULY 6, 2009, MY FORD WINDSTAR MINIVAN BURNED UP. I WAS DRIVING TO PICK UP SUPPER WHEN THE CRUISE CONTROL STOPPED WORKING. I WENT ON, PICKED UP SUPPER, AND STARTED THE CAR AGAIN. IMMEDIATELY SMOKE STARTED BILLOWING. I PULLED AROUND THE CORNER IN THE PARKING LOT, PARKED AGAIN, AND POPPED THE HOOD. THERE WAS A SMALL FIRE IN THE ALTERNATOR AREA. I TOOK MY TODDLER OUT OF THE CAR AND RAN INTO A STORE TO CALL THE FIRE DEPARTMENT. BY THE TIME THEY GOT THERE, THE CAR WAS DESTROYED AND A TOTAL LOSS. WE HAD THE CAR TOWED AND GIVEN TO MCDONALD'S TOWING. THE FIRE DEPARTMENT DIDN'T KNOW WHAT CAUSED IT, BUT THAT IT LOOKED LIKE POSSIBLE LEAKING BRAKE FLUID. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10293312,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2009","dateComplaintFiled":"11/23/2009","vin":"2FMZA51UXWB","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE PARKING HE SMELLED A BURNING ODOR, AND THEN SAW FLAMES INSIDE OF THE ENGINE COMPARTMENT. HE WAS ABLE TO EXTINGUISH THE FIRE HIMSELF. THE MANUFACTURER WAS NOTIFIED, AND HE WAS ADVISED TO CALL NHTSA BECAUSE THEY WOULD NOT PROVIDE ASSISTANCE. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 184,347.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10292875,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2009","dateComplaintFiled":"11/19/2009","vin":"","components":"SERVICE BRAKES, HYDRAULIC,CHILD SEAT","summary":"THE BRAKE FLUID CONTINUES TO LEAK, TODAY I WAS DRIVING AND HAD NO BRAKE FLUID,  I HAVE NOTICED SOME SMOKING UNDER MY VAN AFTER THE VAN IS TURNED OFF.  I HAD TO REMOVE A FUSE DUE TO LIGHTS NOT TURNING OFF  ALSO, THE CHILD BUILT IN RESTRAINTS PLASTIC IS BROKEN,  (RELATED VEHICLE INFORMATION: MODEL YEAR=1998, MAKE=FORD, MODEL=WINDSTAR). *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10289127,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2004","dateComplaintFiled":"10/20/2009","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD EXPEDITION SPARKPLUG EJECTION. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10288987,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2009","dateComplaintFiled":"10/19/2009","vin":"2FMZA514XWB","components":"SUSPENSION","summary":"OUR 1998 FORD WINDSTAR MINI VAN REAR AXLE BROKE.  WE WERE RETURNING HOME.  WHEN WE RETURNED I WENT ONLINE TO CHECK HOW MUCH IT WOULD COST TO REPAIR AND WAS SURPRISED TO FIND THAT THIS VAN WAS NOT THE ONLY 98 TO HAVE THIS PROBLEM.*TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10289035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2008","dateComplaintFiled":"10/19/2009","vin":"","components":"SERVICE BRAKES, ELECTRIC","summary":"WE HAVE FINALLY GOT FORD TO DO SOMETHING ABOUT THE CRUISE CONTROL SWITCHES ON THE 1990-2000\"S FORD WINDSTARS I HAVE A 1998 FORD WINDSTAR ( EVEN THOUGH I HAVE BEEN INFORMED BY MY LOCAL DEALER THAT THEY WILL ONLY BE PUTTING ON THE HARNESS FOR THE SWITCH WHEN I TOLD THEM I HAD ALREADY HAD MY SWITCHED REPLACED ABOUT A YEAR AGO FOR A BRAKE FLUID LEAK THEY INFORMED ME THEY WOULD NOT CHECK MY ABS SYSTEM FOR DAMAGE UNLESS I PAID FOR THEM FOR THE SERVICE. THE SERVICE TECH SAID \"QUOTE\" ( HOLD ON NOW WE ARE ONLY PUTTING ON THE HARNESS ANYTHING  ELSE WILL COST EXTRA) ALL THERE GOING TO DO IS PUT IN THE HARNESS I GUESS ANY OTHER DAMAGE DONE BY THESE SYSTEMS WILL JUST HAVE TO BE JUST SHOVED UP OUR TAIL PIPES !!!! EVEN THOUGH THE CCDS SYSTEM IS THE CAUSE OF ALL THE PROBLEMS...THIS SEEMS TO BE THE WAY OF DOING BUSINESS FOR FORD I HAVE ALL KINDS OF TROUBLE ALSO WITH THIS VAN LIKE ,DOOR LIGHTS SIGNAL ALWAYS ON EVEN IF THE DOORS  ARE SHUT THE DOOM AND INSIDE DOOR LIGHTS STAY ON ALL THE TIME....WHEN I TURN ON THE AIR IT PUTS OUT COLD AIR ONLY THOUGH THE DEFROST SWITCH AND THEN UNDER THE BACK SEAT IT BLOWS HOT AIR INSTEAD ..WHEN I DRIVE FOR A FEW MILES AND TURN THE VAN OFF IT SOUNDS LIKE A POPPING NOISE FROM THE BACK AROUND THE MUFFLER MY MEC. SAYS THAT THE MUFFLER TAIL PIPE SYSTEM ON THIS MODEL IS NOT WORTH A FLIP HE SAYS YOU COULD NOT GIVE HIM ONE OF THESE VAN\"S THERE A PIECE OF JUNK  THE DOORS LOCK AND UNLOCK ON THERE OWN COME ON PEOPLE LOOK AT ALL THE SIGNS ABOUT THE FORD WINDSTARS LIKE MY DADDY USE TO SAY THIS IS A FIRE LOOKING FOR A PLACE TO HAPPEN  I WILL NEVER BUY ANOTHER  FORD AGAIN'''''. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10288898,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/1998","dateComplaintFiled":"10/18/2009","vin":"2FMDA5148WB","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC","summary":"I HAVE A 1998 FORD WINDSTAR VAN 2 MONTHS AGO I HAD A LEAK OF FLUID  THAT CAUSED SOME WIRES TO  BURN INTO UNDER THE HOOD THAT CAUSED WIRING TO MY HEAD LIGHT AND OVERHEAD LIGHT TO BLOW MY MECHANIC HAD TO DIRECT WIRE ONE SIDE OF MY HEAD LIGHT AND  MY CRUISE CONTROL SYSTEM HAD TO BE DISCONNECTED AS HE SAID IT WOULD CAUSE MY VAN TO CATCH FIRE. MY ABS AND BRAKE SYSTEM LIGHT STAYS ON NOW AS SOON AS THE MECHANIC REPAIRED THE FAULTY PART I STARTED EXPERIENCING ALL THE FOLLOWING THINGS,,,I  HAVE LOSE OF  POWER . THE VAN STALLS IN TRAFFIC AND ALSO AS I'M TAKING OFF FROM A STOP AFTER PUTTING THE VAN IN GEAR...WHEN I PUT ON THE GAS IT MAKES A BAD RATTLING SOUND LIKE A LIFTER OR VALVE TAPPING BUT ONLY WHEN THE GAS PEDDLE  IS ENGAGED. THE GEAR SHIFT FEELS LIKE IT GETS STUCK IN PARK AND I HAVE A HARD TIME GETTING IT TO RELEASE OUT OF PARK BEFORE THIS PROBLEM MY VAN DROVE GREAT  I NEVER HAD ANY PROBLEMS COULD YOU PLEASE FIND WHAT THE PROBLEM IS THANK YOU *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10288579,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2009","dateComplaintFiled":"10/15/2009","vin":"2FMZA5148WB","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 1998 FORD WIND STAR.  WHILE DRIVING WITH THE VEHICLE SPEED CRUISE CONTROL ACTIVATED AT 52 MPH THE RPMS  INCREASED TO FOUR.  SHE DEACTIVATED THE CRUISE CONTROL, BUT THEN ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL.   THE VEHICLE BEGAN TO DECELERATE, THEN THERE WAS AN UNDER-HOOD FIRE.  THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO A CENTER WHERE AN INVESTIGATOR FROM THE CITY INSPECTED THE VEHICLE.  HE SPECULATED THAT THE CAUSE OF THE FAILURE WAS THE VEHICLE SPEED CRUISE CONTROL SWITCH. SHE WILL RECEIVE A REPORT IN TEN DAYS. THE INSURANCE COMPANY STATED BECAUSE IT WAS A CRUISE CONTROL FIRE THE MANUFACTURE WAS RESPONSIBLE.   THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 95,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10288580,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2009","dateComplaintFiled":"10/15/2009","vin":"2FMZA5140WB","components":"SUSPENSION","summary":"I HAVE A 98 FOR WINDSTAR GL. ON OCT 9TH I WAS COMING BACK FROM WORK AND THE REAR OF THE CAR KEPT FISH TAILING / SLIPPING TO ONESIDE AND AS WELL AS THAT NIGHT WHEN I HAD TO TAKE MY SON TO THE HOSPITAL AND BACK. ALMOST LOST CONTROL COMING BACK FROM THE HOSPITAL. I DID NOT GET IN THE CAR AT ALL THAT 10TH CAUSE OF THAT.  ON OCT 11TH 2009 I WAS BACKING OUT FROM MY PARKING SPOT IN MY APARTMENT COMPLEX WITH MY FAMILY IN THE CAR. AS I BACKED UP AND AS I PUT IT IN DRIVE I HEARD A LOUD BANG LIKE I BACKED UP INTO A CAR. GOT OUT TO SEE MY BACK TIRES BENT IN. I PULLED UP SLOWLY AND LOOKED UNDERNEATH IT AND SAW THAT MY REAR AXEL ASSY SPLIT IN HALF. MY MECHANIC NEVER SAW ANYTHING LIKE IT.  I SEARCHED THE WEB TO SEE IF THERE WAS ANY RECALLS BUT THERE WASN'T ANY BUT FOUND A BUNCH OF PEOPLE HAVING THE SAME PROBLEM FROM 98 TO 02 WINDSTARS ESP. WHILE DRIVING. SO MY VAN STILL SITS. I THINK THEIR SHOULD BE A RECALL     THE REAR AXEL ASSY SPLIT IN HALF. NOTHING WAS DONE YET PART IS GOING TO COST 400 DOLLAR AND TO GET IT INSTALLED WILL COST AS MUCH.  PART WAS AVAILABLE THROUGH FORD.  BUT LOOKING FOR PART IN JUNK YARD FOR THE VAN. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10287375,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2000","dateComplaintFiled":"10/14/2009","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"OUR 1998 FORD WINDSTAR VAN ERUPTED IN FIRE WHILE OFF AND PARKED IN DRIVE WAY. IT HAD NOT BEEN DRIVEN THAT DAY.  THE FIRE BEGAN IN THE DASH ON THE DRIVER SIDE AND SPREAD SO QUICKLY THAT THE VAN WAS A TOTAL LOSS. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10287436,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2009","dateComplaintFiled":"10/14/2009","vin":"2FMZA51U7WB","components":"ENGINE AND ENGINE COOLING","summary":"ON JUNE 13TH, 2009, MY 1998 FORD WINDSTAR VAN CAUGHT FIRE FROM UNDER THE HOOD CAUSING A TOTAL LOSS OF THE VEHICLE AND DAMAGE TO THE HOUSE. I HAVE SINCE LEARNED THAT THERE IS A RECALL OF THIS PARTICULAR MAKE AND MODEL RELATING TO ELECTRICAL FIRES UNDER THE HOOD. I WANT FORD TO PAY FOR THE DAMAGE AND THE LOSS OF MY VEHICLE. ABOUT 5500 HUNDRED DOLLARS. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10287169,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2009","dateComplaintFiled":"10/13/2009","vin":"1FMPU18L5WL","components":"ENGINE AND ENGINE COOLING","summary":"DRIVING OUR 1998 FORD EXPEDITION WITH A TRITON 5.4L V-8 HOME FROM A WEEKEND CAMPING TRIP, THE ENGINE BLEW A SPARK PLUG.  WE WERE ON A VERY BUSY 5 LANE HIGHWAY WITH OUR THREE CHILDREN UNDER 6 YEARS OLD.  WE SPENT NEARLY TWO HOURS ON THE SIDE OF THE INTERSTATE WAITING FOR A TOW TRUCK.  I UNDERSTAND THIS IS A FAIRLY COMMON MALADY; ONE IN WHICH THE NHTSA HAS INVESTIGATED BEFORE.  I UNDERSTAND THAT MANY OUTSIDE FORD MOTOR CORP FEEL THIS IS A DESIGN FLAW AND CREATES UNNECESSARY EMERGENCY EVENTS ON THE SIDE OF THE ROAD. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10286134,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2009","dateComplaintFiled":"10/02/2009","vin":"2FMZA5148WB","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING IN REVERSE, SHE HEARD A LOUD POPPING NOISE AND NOTICED THAT THE REAR LEFT AXLE WAS BROKEN. SHE NOTIFIED A LOCAL MECHANIC AND HE STATED THAT HE WOULD DIAGNOSE THE FAILURE AT HER RESIDENCE THE FOLLOWING DAY. THE DEALER STATED THAT THERE WERE NO RELATED RECALLS FOR THAT YEAR, MAKE AND MODEL VEHICLE. THE CONTACT IS WAITING FOR A REPAIR ESTIMATE. THE FAILURE AND CURRENT MILEAGES WERE 104000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10285524,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2003","dateComplaintFiled":"09/28/2009","vin":"2FMDA51U0WB","components":"SUSPENSION,STRUCTURE","summary":"1. FORD SENT RECALL NOTICE (01S19/01M03) IN SEPTEMBER, 2001. VEHICLE WAS TAKEN IN FOR SERVICE (11/7/01) AND THE RECEIPT INDICATES THAT SAFETY SHIELDS WERE INSTALLED 'TO PREVENT A FRONT SPRING FAILURE FROM PUNCTURING THE FRONT TIRES'. THE NOTICE ALSO STATED THAT 'WHAT FORD WILL DO FOR YOU': \"FORD MOTOR COMPANY WILL ALSO PAY FAR ANY REPAIRS DIRECTLY RELATING TO THE FRONT COIL SPRINGS OF YOU VEHICLE FREE OF CHARGE (PARTS AND LABOR).\" IT WAS AT THAT TIME (2001), THE OWNER RECEIVED AN 'EXTENDED COVERAGE TRANSFERABLE WARRANTY NOTICE' ON THE FRONT SPRINGS FOR 10 YEARS FROM THE WARRANTY START DATE, REGARDLESS OF MILEAGE\".  2. THE SPRINGS MAY HAVE FRACTURED AT A LATER DATE, OR WERE BROKEN AT THAT TIME AND NOT REPLACED. THE VEHICLE HAS ALWAYS HAD VERY LOW FRONT GROUND CLEARANCE. BECAUSE OF THE LOW GROUND CLEARANCE AND THE INSTALLED SHIELDS, THE SPRING FAILURE WAS NOT NOTED EVEN WHEN NEW TIRES WERE INSTALLED.  RETURNING THE VEHICLE TO THE DEALER IN 2009, AFTER A FRONT BREAK LINE FAILURE, THE OWNER INQUIRED ABOUT CHECKING FOR BROKEN FRONT SPRINGS UNDER THE RECALL CAMPAIGN MENTIONED IN THE NOTICE FROM 2001. THAT IS WHEN HE LEANED THAT THE SAFETY RECALL ISSUE WAS SATISFIED WITH THE \"SHIELD INSTALLATION\". THIS ACTION APPARENTLY ALSO REMOVED THE VIN FROM THE SAFETY RECALL DATA BASE.  THUS, ASSUMING THAT THIS IS NO LONGER A SAFETY ISSUE, THE OWNER CONTINUES TO DRIVE THE LOW MILEAGE VEHICLE (LESS THAN 100,000 MILES).   3. THE COST OF REPLACING THE SPRINGS WAS ESTIMATED AT $400 TO $600 DOLLARS  BY THE DEALER AND NO CORRECTIVE ACTION IS BEING TAKEN AS APPARENTLY THIS IS NO LONGER A SAFETY ISSUE. THE VEHICLE IS A 1998 FORD WINDSTAR THAT WAS PURCHASED ON 10/16/97, WITH FIVE MILES ON IT.  4. IS THIS VEHICLE SAFE TO DRIVE AS THERE ARE NEARLY 100 SIMILAR COMPLAINTS ON THIS SAFETY COMPLAINT WEB SITE?  5. AS THIS VEHICLE DID NOT QUALIFY IN THE CLUNKER PROGRAM, IS SPRING FAILURE A LEMON LAW ISSUE? *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10285359,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2009","dateComplaintFiled":"09/27/2009","vin":"2FMZA5146WB","components":"POWER TRAIN","summary":"1998 FORD WINDSTAR TRANSMISSION FLUID LEAKING OUT UNDER THE MOTOR. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10284355,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2009","dateComplaintFiled":"09/16/2009","vin":"2FMAD51U1WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"1998 FORD WINDSTAR BRAKES FAILED CAUSING THE VEHICLE TO HIT A GATE IN THE CLOSED TOLL BOOTH LANE.  *KB  OHIO TRAFFIC CRASH REPORT #10-0724-91","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10282916,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2007","dateComplaintFiled":"09/04/2009","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS BRAKE LIGHT (YELLOW) HAS BEEN ON FOR ATLEAST THE LAST 5 YEARS. MY ABS BRAKE SYSTEM DOES NOT WORK AT ALL. MY MECHANICS HAVE MADE SEVERAL ATTEMPTS TO FIX THE PROBLEM BUT NO LUCK, WE HAVE BEEN LOOKING FOR A USED BUT FUNCTIONAL ABS BRAKES FOR MY 1998 FORD WINDSTAR BUT HAVEN'T HAD MUCH LUCK. I WILL NEVER BUY A FORD PRODUCT AGAIN. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10282607,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2009","dateComplaintFiled":"09/02/2009","vin":"1FMPU18L8WL","components":"ELECTRICAL SYSTEM","summary":"CORROSION ON BLOWER MOTOR RESISTOR COMPONENTS AND THERMAL EVENT ON WIRING HARNESS TO BLOWER MOTOR RESISTOR. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10279904,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2008","dateComplaintFiled":"08/10/2009","vin":"","components":"ELECTRICAL SYSTEM","summary":"MY SUV CAUGHT FIRE PARKED IN A PARKING LOT AND  NOT RUNNING AT THE TIME. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10279805,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2007","dateComplaintFiled":"08/09/2009","vin":"2FMDA5142WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE I WAS DRIVING ON JUNE 18, 2007 I REALIZE THE ABS LIGHTS WOULD STAY ON. I CHECK THE FUSES AND RELAYS COULDN\"T SOLVE THIS ISSUE. WHEN I LIFTED UP THE HOOD I NOTICE LEAKING FROM DEACTIVATION SENSOR UNDER THE MASTER CYLINDER. I ASSUME THE MASTER CYLINDER WENT OUT ON ME SO I REPLACE THE MASTER CYLINDER DIDN\"T SOLVE THE PROBLEM. I WAS FURIOUS MEANING THE VEHICLE I OWN AND I DEPEND ON THIS VAN TO GO TO WORK AND HOME. WHEN BRAKE IS LEAKING DOWN UNDER THE ABS ECM IT CAN CAUSED FIRE BUT I DON'T WANT TO CHANCE IT ME STILL THIS VAN. I DON'T WANT TO EXPERIENCE TRAGEDY OR ANYONE WHO MUST GO THROUGH THIS. SO, I LEFT THE VAN IN GARAGE UNTIL I GET FUNDS TO FIX THIS ISSUE. I ALSO REPLACE THE ABS ECM TWICE BUT IT IS STILL BURNING OUT MY ABS MODULE. OR WE NEED TO INVESTIGATE THIS ISSUE TO FORD DEALERSHIP IM SURE OTHER VICTIMS EXPERIENCE SAME THING. IT IS VERY DANGEROUS DRIVING WHEN YOU KNOW BRAKE FLUID LEAKING FROM MASTER CYLINDER. PLEASE FOR SAFETY ISSUES INVESTIGATE THIS WINDSTAR 98 LX MODEL. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10278668,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2009","dateComplaintFiled":"07/29/2009","vin":"","components":"ELECTRICAL SYSTEM","summary":"1998 FORD WINDSTAR CAUGHT ON FIRE WHILE PARKED AT DENTIST.  FIRE DEPT WAS CALLED AND THE VEHICLE IS TOTALED. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10276945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2009","dateComplaintFiled":"07/16/2009","vin":"2FMZA514XWB","components":"VEHICLE SPEED CONTROL","summary":"1998 FORD WINDSTAR CRUISE CONTROL DEACTIVATION SWITCH IS LEAKING BRAKE FLUID ONTO CONNECTORS BELOW CAUSING A FIRE AND SAFETY HAZARD. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10276561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2009","dateComplaintFiled":"07/13/2009","vin":"2FMZA5140WB","components":"POWER TRAIN","summary":"1998 FORD WINDSTAR TRANSMISSION FAILED. NO WARNING, NO PROBLEMS PRIOR TO FAILURE. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10276309,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2009","dateComplaintFiled":"07/10/2009","vin":"2FMZA51U2WB","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR.  THE CONTACT NOTICED A BURNING PLASTIC ODOR COMING FROM THE ENGINE.  HE EXITED THE VEHICLE AND NOTICED THAT THE SPEED CONTROL PRESSURE SWITCH WAS MELTING AND SMOKING UNDERNEATH THE HOOD.  THE VEHICLE WAS ABLE TO BE DRIVEN, BUT HE HAD TO DISCONNECT THE SPEED CONTROL PRESSURE SWITCH.  THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION.  THE MANUFACTURER WILL BE NOTIFIED.  THE FAILURE AND CURRENT MILEAGES WERE 99,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10276050,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2009","dateComplaintFiled":"07/08/2009","vin":"","components":"WHEELS","summary":"I WAS DRIVING ON THE INTERSTATE AND MY TIRE CAME OFF OF MY CAR. ALL OF THE LUGS TO MY DRIVER SIDE FRONT WHEEL BROKE. I CALLED A MECHANICAL SHOP THAT OWNS THEIR OWN WRECKER. THEY REPAIRED THE WHEEL, WHICH INCLUDED ROTOR, LUG WORK. MY VEHICLE WAS ALSO DAMAGED IN THE BODY. THE FENDER , THE DOOR,THE PARTS ALL AROUND THE AREA WHERE THE TIRE FLUNG OFF. I HAVE DISCOVERED ON THE INTERNET THAT THERE EXISTS A RECALL ON VEHICLES THE SAME YEAR MAKE AND MODEL AS MY VEHICLE. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10273243,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2009","dateComplaintFiled":"06/09/2009","vin":"1FMPU18L6WL","components":"ENGINE AND ENGINE COOLING","summary":"NUMBER #4 COIL PACK, ONCE AIR CONDITION IS TURNED ON DRIPPING WATER FROM LINES INTO SPARK PLUG AREA, THE #4 COIL PACK WILL THROUGH A CODE FOR A MISS-FIRE. I HAVE REPLACED THE COIL PACKS THROUGH OUT THE ENTIRE ENGINE RECENTLY AGAIN. I RAN THE AIR CONDITIONING FOR ABOUT ONE HOUR AND THE NEXT DAY I STARTED THE VEHICLE UP AND IT HAD A ROUGH IDLE. I DROVE APPROXIMATELY 6 MILES WHEN THE CHECK ENGINE LIGHT CAME ON. I HOOKED UP MY OBD2 TO SEE THE PROBLEM FOUND OUT THE NEW #4 COIL HAD MISFIRED ONCE AGAIN. I HAD THE SINGLE COIL PACK REPLACED WITH 45,000 THE FIRST TIME THEN I  REPLACED THEM ALL AT 135,000. AND NOW I HAD TO REPLACE THE #4 COIL PACK AGAIN BY ITSELF AT 143,000. IT ONLY THROWS A MIS-FIRE ONCE I HAVE THE AIR CONDITION ON. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10272767,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2009","dateComplaintFiled":"06/03/2009","vin":"2FMZA51U6WB","components":"ELECTRICAL SYSTEM","summary":"1998 WINDSTAR VAN WAS PARKED IN THE FRONT YARD KEY OUT OF IT I WAS INSIDE  I HEARD A NOISE LOOKED OUT THE ENGINE PART WAS ON FIRE I WAS MOVING MY PERSONAL THINGS I LOST EVERYTHING I OWN I LEFT EVERYTHING IN THE VAN INCLUDING MY PURSE W/ MY MONEY AND ID INSIDE. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10272345,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2009","dateComplaintFiled":"05/29/2009","vin":"1FMPU18L1WL","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT STATED THAT HE IS EXPERIENCING TRANSMISSION FAILURE WITH HIS VEHICLE.  HE CANNOT SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO PARK, EVEN THOUGH THE GEAR SHIFT SELECTOR INDICATED PARK.  IN ADDITION, THE IMPROPER NEUTRAL START SWITCH OPERATION WAS NOT WORKING AND EXHIBITED UNINTENDED MOVEMENT.  THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION)(PRNDL)).  THE FAILURE MILEAGE WAS 115,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10269736,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2009","dateComplaintFiled":"05/22/2009","vin":"1FMPU18L4WL","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD EXPEDITION WITH 5.4 L ENGINE. #3 SPARK PLUG BLEW OUT OF ENGINE SUDDENLY, CAUSING SEVERE NOISE, ROUGH RUNNING, AND LOSS OF POWER. MILEAGE: 113,000 MILES. REPAIR: $400 FOR RETAPING HEAD, PLACING INSERT, REPLACING PLUG AND COIL. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10265103,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2009","dateComplaintFiled":"04/13/2009","vin":"2FMZA5140WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE ABS ENGAGES ON DRY PAVEMENT UNDER NORMAL BRAKING CONDITIONS.  THE ABS LIGHT DID NOT COME ON.  MY MECHANIC CHANGED TWO OF THE ABS SENSORS TO NO AVAIL.  AFTER THE ABS LIGHT REMAINED ON, I BROUGHT IT TO THE FORD DEALER.  THEY CHANGED THE LEFT FRONT ABS SENSOR.  THE ABS LIGHT WENT OUT, THE PROBLEM STILL EXISTS UNDER NORMAL BRAKING ON DRY PAVEMENT.  I AM SORRY I DID NOT LEAVE IT ALONE WHEN THE ABS LIGHT CAME ON AS THE BRAKES WORKED FINE.  I WOULD RATHER HAVE THE ABS NOT WORKING THAN WORKING IMPROPERLY.  I GREW UP ON VEHICLES WITHOUT ABS. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10263702,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2003","dateComplaintFiled":"03/31/2009","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD EXPEDITION BLEW SPARK PLUG OUT OF THE HEAD WITH JUST A LITTLE OVER 85,000 MILES. I WAS TOLD BY THE DEALER I BOUGHT IT FROM THAT THE FACTORY RECOMMENDS TO REPLACE THE HEAD AT $2300.00. AND THEY SAID THIS WAS THE ONLY FIX. I TRADED THE VEHICLE IN FOR A HUGE LOSS. I ONLY HAD IT FOR LESS THAN A YEAR. BECAUSE I FOUND THAT THIS IS A BIG PROBLEM WITH FORDS AND NO-ONE WILL DO ANYTHING TO STOP THIS PROBLEM, I HAVE VOWED NEVER TO BY ANOTHER FORD AND WILL MAKE AS MANY PEOPLE AWARE OF THIS PROBLEM AS POSSIBLE. I NOW OWN AN ESCALADE AND HAVE PUT ON OVER 90,000 MILES WITHOUT ANY PROBLEMS, NOT LIKE THE FORDS EXPENSIVE REPAIRS. THIS HAPPENED TO ME A NUMBER OF YEARS AGO AND I DIDN'T KNOW THERE WAS A PLACE TO ENTER MY GRIPE BESIDES THE FORD MOTOR COMPANY, AND THIS WAS LIKE TALKING TO A WALL. MY FAMILY HAD BOUGHT FORDS SINCE THE 40'S, WHEN MY GRANDFATHER OWNED DEALERSHIPS. HE WOULD TURN OVER IN HIS GRAVE TO FIND OUT THAT FORD IS TURNING IT'S BACK ON SO MANY LONGTIME FAITHFUL CUSTOMERS. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10263182,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2009","dateComplaintFiled":"03/26/2009","vin":"1FMPU18L4WL","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT BELIEVED THAT HIS VEHICLE WAS EXPERIENCING THE SAME FAILURE AS STATED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)).  THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL.  THE CONTACT FEELS THAT THE MANUFACTURER SHOULD PAY FOR THE REPAIRS TO THE VEHICLE.  THE CURRENT AND FAILURE MILEAGES WERE 115,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10262901,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2009","dateComplaintFiled":"03/24/2009","vin":"1FMRU18W4WL","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT NOTICED A LARGE AMOUNT OF SMOKE WHILE THE VEHICLE WAS PARKED IN A CARPORT.  SUDDENLY, THE VEHICLE ERUPTED UNCONTROLLABLY IN FLAMES AND EXPLODED.  THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A FIRE REPORT WAS FILED.  THERE WERE NO WARNINGS PRIOR TO THE FAILURE.  THE TWO PET DOGS THAT WERE OUTSIDE WHEN THE MASSIVE FIRE ERUPTED SUSTAINED SEVERE BURNS.  THERE WERE NO PERSONAL INJURIES.  THE PROPERTY DAMAGE CONSISTED OF THE CARPORT AND PORTIONS OF THE HOUSE, SUCH AS THE ROOF, SIDING, AND A COUPLE OF ROOMS INSIDE.  THE VEHICLE WAS COMPLETELY DESTROYED AND CURRENTLY REMAINS AT THE SCENE FOR INVESTIGATION PURPOSES.  THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER.  THE INSURANCE COMPANY WAS NOTIFIED, BUT THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED.   THE FAILURE AND CURRENT MILEAGES WERE 181,000.      UPDATED 05/08/09 *BF  UPDATED 05/12/09.*JB  UPDATED 06/09/09.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10262629,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2009","dateComplaintFiled":"03/21/2009","vin":"1FMRU1764WL","components":"TIRES","summary":"WHILE DRIVING ON THE HIGHWAY ON 02/20/2009 I EXPERIENCED A BLOW OUT ON THE PASSENGERS RIGHT FRONT TIRE. THE SPEED WAS ABOUT 60 MPH. I THEN EXPERIENCED A SECOND BLOWOUT 30 DAYS LATER 03/20/2009 ON THE LEFT REAR DRIVERS TIRE. ONCE AGAIN THIS WAS ABOUT 1.5 -2 HRS OF HIGHWAY DRIVING. MY WHOLE FAMILY OF 4 WAS IN THE SUV AT THE TIME. NOW I DON'T FEEL SAFE WITH THE OTHER TWO TIRES. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"SIGMA","productModel":"P20570R15","size":null,"manufacturer":"KELLY SPRINGFIELD TIRE CO"}]},{"odiNumber":10262647,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2007","dateComplaintFiled":"03/21/2009","vin":"1FMPU18L9WL","components":"SUSPENSION","summary":"I TOOK TRUCK TO NAPLETON  LINCOLN/MERCURY FOR REPAIR BECAUSE SUSPENSION AIRBAGS WENT DOWN THEY CHECKED THE TRUCK OUT TOLD ME IT WOULD BE $1100 TOTAL BECAUSE OF BAD PUMP AND CENSORS... ABOUT A YEAR LATER THE SAME AIRBAGS WENT DOWN AGAIN I BROUGHT THE TRUCK BACK AND IT WAS DETERMINED THAT I NEED A ANOTHER  PUMP THAT WAS UNDER WARRANTY BY THEM IT WENT OUT AGAIN WITH NO CHARGE TO ME.  LESS THAN A YEAR'S TIME THE AIRBAGS WENT DOWN AGAIN TOOK IT BACK TO SAME SHOP THEY CHECKED CAR OUT AND CHARGED AN ADDITIONAL $800 FOR AN AIRBAG PUMP AND LABOR.  WITH THE ABOVE WARRANTY I FEEL THAT THERE SHOULD NOT HAVE BEEN A CHARGE TO ME BECAUSE ALL CHARGES SHOULD BEEN COVERED BY THEM. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10261104,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2009","dateComplaintFiled":"03/08/2009","vin":"1FMPU18L9WL","components":"EXTERIOR LIGHTING","summary":"THE FUSE FOR THE PASSENGER SIDE HEAD LIGHT KEEPS MELTING.  IT APPEARS WHERE THE FUSE GOES IS MELTING AS WELL IF NOT CAUSING IT.  FROM TIME TO TIME THE PASSENGER SIDE HEAD LIGHT BLINKS AND THEN GOES OUT.  IF YOU WIGGLE THE FUSE IT LIGHTS BACK UP.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10259768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2009","dateComplaintFiled":"02/24/2009","vin":"2FMZA5144WB","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR.  THE CONTACT STATED THAT THERE IS AN ELECTRICAL SENSOR ON THE SLIDING DOOR OF THE VEHICLE.  WHILE DRIVING AT ANY SPEED, THE BEEPING SOUND DOES NOT TURN OFF.  IN ADDITION, THE DOOR AJAR INDICATOR AND DOME LIGHT DO NOT DIM.  THERE IS A SWITCH THAT NEEDS TO BE BYPASSED OR REWIRED.  THE DEALER STATED THAT THERE WAS NO RECALL ISSUED FOR THESE FAILURES.  THE CONTACT STATED THAT THE FAILURES OCCUR EVERYTIME THE VEHICLE IS STARTED.  SHE HAS RESEARCHED OTHER CONSUMERS EXPERIENCING THE SAME FAILURES.  THE VEHICLE HAS NOT BEEN REPAIRED.  THE FAILURE MILEAGE WAS 126,000 AND CURRENT MILEAGE WAS 127,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10259766,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2009","dateComplaintFiled":"02/24/2009","vin":"2FMZA5144WB","components":"ELECTRICAL SYSTEM","summary":"DINGING FROM FAULTY SWITCH WHILE DRIVING - INTERFERES WITH DRIVERS CONCENTRATION AND EMERGENCY WARNING SIRENS AND HORNS. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10258676,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2009","dateComplaintFiled":"02/14/2009","vin":"","components":"FUEL SYSTEM, OTHER","summary":"WAS DRIVING THE 98 EXPEDITION WE JUST BOUGHT AND THE SPARK PLUG BLEW AND BROKE THE COIL OFF. WHICH COME TO FIND OUT COULD HAVE EVEN CAUGHT FIRE. WITH ME HAVING 7 KIDS TO PUT IN CAR THAT IS MORE THEN A LITTLE WORRY FOR ME AND I RISK MY KIDS LIFE PUTTING THEM IN THIS VEHICLE AND NOT AWARE THAT THIS MOTOR DOES THIS AND CAN CAUSE SUCH A BAD RISK. THERE FOR FORD SHOULD HAVE TO PAY SOME HOW FOR THE LIVES THEY COULD HAVE TAKING. BECAUSE OF THERE MOTORS AND THEY HAVEN'T EVEN RECALLED THIS PROBLEM THAT SO MANY PEOPLE HAVE WITH THEM. WE BUY CARS TO PUT OUR FAMILY IN LOOKING AT ITS SAFETY RATING AND NO ONE THINKS THEY WOULD HAVE TO WORRY ABOUT THERE MOTOR LITERALLY CATCHING FIRE. WHICH MINE COULD HAVE WITH MY KIDS IN SIDE. IM AM VERY UPSET!!!!!!!!!!!!!! *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10257055,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2009","dateComplaintFiled":"01/31/2009","vin":"1FMRU18W2WL","components":"ENGINE AND ENGINE COOLING","summary":"MY 1998 FORD EXPEDITION HAS BLOWN OUT TWO SPARK PLUGS IN THE PAST 4 MONTHS.  AFTER DOING RESEARCH THIS IS A COMMON PROBLEM WHICH FORD DOES NOT REPAIR ON THEIR WARRANTY.  FORD NEEDS TO BE HELD RESPONSIBLE FOR THEIR MISTAKE! *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10256565,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2006","dateComplaintFiled":"01/28/2009","vin":"2FMZA51U2WB","components":"STEERING","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR.  THE CONTACT STATED THAT HE HAS BEEN EXPERIENCING STEERING FAILURE EVER SINCE THE VEHICLE WAS PURCHASED.  HE HEARS LOUD, SQUEAKY NOISES EVERYTIME HE TURNS THE STEERING WHEEL.  THE VEHICLE HAS BEEN REPAIRED BY A PRIVATE MECHANIC APPROXIMATELY FIVE TIMES, BUT THE FAILURE STILL PERSISTS.  HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V165000 (STEERING:GEAR BOX:SHAFT SECTOR).  THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 120,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10256491,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2008","dateComplaintFiled":"01/27/2009","vin":"1FMPU18L2WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS NOT RECEIVING ENOUGH PRESSURE TO STOP THE VEHICLE.  HE REPLACED THE BRAKE PRESSURE SWITCH IN JULY OF 2008 AND AGAIN IN JANUARY OF 2009.  THE MANUFACTURER STATED THAT THERE MIGHT BE A RECALL AVAILABLE.  THE CONTACT WILL CALL THE MANUFACTURER AGAIN.  THE FAILURE MILEAGE WAS 126,000 AND CURRENT MILEAGE WAS 130,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10256493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2008","dateComplaintFiled":"01/27/2009","vin":"2FMZA5140WB","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR.  ON TWO OCCASIONS WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE DRAMATICALLY ACCELERATED.  THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE.  THE RISK OF SERIOUS INJURY AND A CRASH WERE SIGNIFICANTLY INCREASED.  THE DEALER COULD NOT DUPLICATE THE FAILURE AND NO ERROR CODES WERE PROVIDED FROM THE DIAGNOSTIC TESTS.  THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER FOR ASSISTANCE.  THE FAILURE AND CURRENT MILEAGES WERE 130,000. UPDATED 03-06-09 *BF  UPDATED 03/09/09*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10256069,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2009","dateComplaintFiled":"01/23/2009","vin":"2FMDA5148WB","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR.  THE BRAKE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL.  WHENEVER THE BRAKE PEDAL WAS DEPRESSED, THE SPEEDOMETER WOULD MALFUNCTION.  THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT THERE WAS A BRAKE FLUID LEAK.  THE TECHNICIAN FURTHER STATED THAT THE SPEEDOMETER FAILURE WAS LINKED TO BRAKE FLUID INGRESSED INTO THE ABS MODULE.  THE MANUFACTURER HAS NOT BEEN NOTIFIED.  THROUGH ONLINE RESEARCH, THE CONTACT FOUND AN INVESTIGATION NUMBER PE08035 FOR THE SAME FAILURE.  THE INVESTIGATION WAS CLOSED WITH NO RECALL ISSUED, BUT HE BELIEVES THAT THE INVESTIGATION SHOULD HAVE LED TO A RECALL.  THE MECHANIC REPLACED A VEHICLE SPEED DEACTIVATION SWITCH TO STOP THE LEAKING; HOWEVER, THE ABS MODULE STILL NEEDS TO BE REPLACED.  THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR.  THE CURRENT AND FAILURE MILEAGES WERE 82,818.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10256105,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2009","dateComplaintFiled":"01/23/2009","vin":"2FMZA5146WB","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR.  THE CONTACT OBSERVED RED LIQUID LEAKING FROM THE VEHICLE WHILE ATTEMPTING TO PARK.  THROUGH ONLINE RESEARCH, SHE DISCOVERED NHTSA CAMPAIGN ID NUMBER 97V097000 (POWER TRAIN:AUTOMATIC TRANSMISSION), BUT WAS UNAWARE IF HER VIN WAS INCLUDED IN THE RECALL OR IF PREVIOUS RECALL REPAIRS HAD BEEN PERFORMED.  THE FAILURE AND CURRENT MILEAGES WERE 124,528.  UPDATED 02/24/09.  *LJ  UPDATED 02/24/09. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10256151,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2007","dateComplaintFiled":"01/23/2009","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE LIGHTS AND ABS LIGHTS KEEP ON AND OFF I HAVE 98 FORD WINDSTAR. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10255813,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2008","dateComplaintFiled":"01/21/2009","vin":"1FMRU18W1WL","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT STATED THAT THE GEAR SHIFT CONTROL WOULD MALFUNCTION EVERY TIME HE USED THE VEHICLE AND ATTEMPTED TO SHIFT.  THE VEHICLE WOULD NOT SHIFT INTO PARK CORRECTLY.  IF THE VEHICLE DID SHIFT INTO PARK, IT WOULD ROLL BACKWARD, ESPECIALLY ON AN INCLINE.  HE TOOK THE VEHICLE TO A DEALER, BUT THEY WOULD NOT INSPECT OR DIAGNOSE THE VEHICLE BECAUSE IT HAD OVER 120,000 MILES.  THE CONTACT STATED THAT BOTH THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)).  THE CONTACT OWNED TWO OTHER FORD EXPEDITIONS THAT EXHIBITED THE SAME FAILURE.  THE CURRENT MILEAGE WAS APPROXIMATELY 170,000 AND FAILURE MILEAGE WAS APPROXIMATELY 90,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10255931,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2009","dateComplaintFiled":"01/21/2009","vin":"2FMZA51UXWB","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"BRAKE FLUID LEAKING FROM CRUISE CONTROL RESET SWITCH, FLUID DRIPPING ON WIRING AND CONTROLLER SWITCH FOR TRANSMISSION.  I AM VERY CONCERNED ABOUT FIRE POTENTIAL WITH THE BRAKE FLUID DRIPPING ON ELECTRICAL WIRES AND CONTACTS THAT HAVE CONSTANT 12 VOLT SOURCE.  THIS SAME DESIGN HAS CAUSED DEATHS DO TO FIRES..... *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10255371,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2008","dateComplaintFiled":"01/16/2009","vin":"1FMPU18L4WL","components":"POWER TRAIN","summary":"I HAVE EXPERIENCED THIS FAILURE 3 TIMES NOW, THE FIRST TIME HAPPENED A MONTH AGO 12-12,2008 THEN AGAIN 12- 22-,2008 & AGAIN TODAY 1-16-09, ALL THESE INCIDENTS HAPPENED WHEN THE TEMPERATURE WAS IN THE SINGLE DIGITS TO TEENS. MY 1998 FORD EXPEDITION WOULD NOT SLOW DOWN AT STOP SIGNS & STOP LIGHTS WITHOUT SHIFTING TO NEUTRAL & TURNING OFF THE ENGINE. IF I WOULD JUST SHIFT TO NEUTRAL THE ENGINE WOULD REV TO 4000-5000 RPM & I WOULD NOT HAVE ANY CONTROL OF THE STEERING OR BRAKES. WHEN I TRIED TO USE THE BRAKES BY USING CONSTANT VERY FIRM PRESSURE THE BRAKES WOULDN'T WORK , BUT WOULD OVERHEAT & SMELL BURNED. I TOOK IT TO A REPAIR SHOP THAT DETERMINED THERE WAS ICE & OTHER JUNK BUILT UP ON THE THROTTLE CABLE. THIS WAS REMOVED AFTER THE 12-22-08 INCIDENT. THE MECHANIC TOLD ME TO WARM UP THE VEHICLE FOR A LEAST 20 MINUTES BEFORE I STARTED DRIVING ANYWHERE & THEN LEAVE IT RUNNING AS MUCH AS POSSIBLE, BECAUSE THE DRIVING OF SHORT DISTANCES COULD BE THE CAUSE OF THE ICE BY JUST TAKING SHORT TRIPS OF 4 MILES OR LESS. TODAY 1-16-09 I HAD A DIFFERENT MECHANIC LOOK AT IT & HE IS ORDERING A NEW THROTTLE CABLE & HOPEFULLY THIS WILL SOLVE THE PROBLEM. THE SITUATION COULD HAVE TURNED OUT VERY BADLY IF THERE HAD BEEN VEHICLES TOO CLOSE TO ME WHEN I COULDN'T CONTROL MY VEHICLE. I AM VERY FORTUNATE THAT NO INJURIES OCCURRED,ALTHOUGH I SUFFERED MENTAL  STRESS AND ANGUISH. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10254051,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"12/27/2008","dateComplaintFiled":"01/06/2009","vin":"2FMZA5144WB","components":"SEAT BELTS","summary":"WE COLLIDED WITH A 1989 CHEVROLET TRUCK DRIVEN BY AN INTOXICATED DRIVER WHO PULLED OUT IN FRONT OF US IN A 45 MPH SPEED ZONE.  WE WERE IN OUR 1998 FORD WINDSTAR.  OUR CHILDREN, AGES 18 AND 13 WERE SEATED IN THE QUAD SEATS BEHIND THE FRONT SEATS, AND ON IMPACT, BOTH SEAT BELTS FOR THEIR SEATS CAME UNDONE. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10253842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2009","dateComplaintFiled":"01/05/2009","vin":"","components":"STRUCTURE","summary":"I HAVE (HAD) A 1998 FORD WINDSTAR THAT TRANSPORTS NOT ONLY MY OWN THREE CHILDREN  BUT TWO OTHER CHILDREN FROM TIME TO TIME.  AFTER PULLING OUT OF THE GARAGE ONE DAY THE REAR OF THE MINI-VAN MADE A HORRIBLE SOUND.  I LOOKED OUT THE DOOR AND SAW MY  REAR TIRE IN A VERY PRECARIOUS POSITION.  AFTER FURTHER REVIEW I NOTICED THAT WHAT ONE WOULD THINK COULD NEVER HAPPEN, SURE AS '!@#$% DID, THE REAR AXLE WAS CRACKED IN HALF.  I DID SOME SEARCHING ON THE NET AND FOUND THAT I AM NOT ALONE.  FORD SAYS IT IS NOT THEIR PROBLEM (UNTIL SOMEONE'S FAMILY DIES) BECAUSE IT IS PAST THE 5 YEAR WARRANTY.  THE ROOT OF THE PROBLEM SEEMS TO BE A MANUFACTURER DEFECT THAT ALLOWS WATER TO ENTER THE AXLE AND NOT ESCAPE.  THIS EVENT CAUSES THE AXLE TO RUST FROM THE INSIDE OUT.  NOT VERY HAPPY HERE, BUT REALLY DON'T WANT TO SEE ANYONE  GET HURT OR KILLED!!!!!!!! *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10253227,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2008","dateComplaintFiled":"12/30/2008","vin":"1FMRU1765WL","components":"ENGINE AND ENGINE COOLING","summary":"THE #4 SPARK PLUG EJECTED FROM THE ENGINE. THIS IS THE SECOND TIME THIS HAS OCCURRED WITHIN TWO YEARS. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10252492,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2008","dateComplaintFiled":"12/22/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"PLUG BLEW OUT OF HEAD. HAD SOMEONE LOOK AT THE TRUCK AND THEY SAID THAT IT'S COMMON FOR THAT TRUCK TO DO THAT SO I CHECKED WITH ANOTHER GARAGE TO SEE WHAT THEY HAD TO SAY AND THEY TOLD ME THE SAME THING .SO WHY IS THERE NOT A RECALL ON THIS? *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10251017,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2008","dateComplaintFiled":"12/08/2008","vin":"2FMDA5148WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"MY VEHICLE IS HAVING INTERMITTENT BRAKING PROBLEMS DUE TO THE ABS/ECM FAILURE PROBLEM. THE VEHICLE OFTEN BRAKES NORMALLY BUT OCCASIONALLY BRAKES JERKY- STOPPING POORLY AT BEST.  THE ABS LIGHT COMES ON INTERMITTENTLY AS WELL. MY MECHANIC THOUGHT THAT THE ABS CONTROL MODULE WOULD NEED TO BE REPLACED.   I NOW SEE THAT THIS PROBLEM IS WIDESPREAD AMONG WINDSTAR VEHICLES, AND AS IT IS A   DANGEROUS CONDITION, I WANT TO KNOW WHAT WILL BE DONE TO REPAIR THESE ERRANT VEHICLES? IN THIS ECONOMY, I HAVE LITTLE MONEY FOR SUCH AN EXPENSIVE PART!  I AM A VERY CAREFUL DRIVER AND I LEAVE A GOOD DEAL OF BRAKING DISTANCE JUST IN CASE MY BRAKES ACT UP. AT LEAST UNTIL I CAN AFFORD TO FIX THEM - OR FORD RECALLS MY CAR AND DOES THE RIGHT THING. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10250268,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2008","dateComplaintFiled":"12/01/2008","vin":"1FMRU18W0WL","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER FOR THE VEHICLE TO SHIFT INTO DRIVE.  WHILE DRIVING 30 MPH, THE VEHICLE HAD TO BE PLACED INTO DRIVE AND THEN NEUTRAL IN ORDER TO REVERSE THE GEARS.  THE FAILURE OCCURRED WITHOUT WARNING.  THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR INSPECTION, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE.  THE TECHNICIAN LATER STATED THAT THERE WAS A RECALL ON THE SHIFTING GEARS.  THE VEHICLE HAS NOT BEEN REPAIRED.  THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER RECALL AND ANY EXPENSES WOULD HAVE TO COVERED BY THE OWNER.  THE FAILURE MILEAGE WAS 125,000 AND CURRENT MILEAGE WAS 135,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10249903,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2003","dateComplaintFiled":"11/26/2008","vin":"1FMPU18L2WL","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT STATED THAT HER VEHICLE CAUGHT FIRE IN HER DRIVEWAY.  THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED.  THE INSURANCE COMPANY WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, THEY WOULD NOT REPLACE THE VEHICLE BECAUSE THE INSURANCE COVERAGE WAS CANCELLED.  THE FAILURE OCCURRED WITHOUT WARNING.  THE VEHICLE WAS DESTROYED.  THE MANUFACTURER WANTED POSSESSION OF THE VEHICLE IN ORDER TO PERFORM AN INSPECTION; HOWEVER, IT WAS NO LONGER AVAILABLE BECAUSE THE INSURANCE COMPANY DISPOSED OF THE VEHICLE.  THE MANUFACTURER WOULD NOT ASSIST WITH ANY REIMBURSEMENT AND STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS.  THEY FURTHER STATED THAT THE CUSTOMER'S CLAIM WILL BE CLOSED.  THE FAILURE MILEAGE WAS 60,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10249979,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2008","dateComplaintFiled":"11/26/2008","vin":"2FMDA5147WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE MASTER CYLINDER SPEED CONTROL PRESSUER SWITH LIKING BRAKE OIL. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10248843,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2008","dateComplaintFiled":"11/14/2008","vin":"2FMDA5144WB","components":"SERVICE BRAKES, ELECTRIC","summary":"THE SENSOR  PART #SW-6351 GET FIRE UNDER THE MASTER CYLINDER.5/7/08- IT APPEARS THE NHTSA IS STARING AN INVESTIGATION INTO THE DEACTIVATION SWITCH LEAKING A CAUSING FIRES! THIS IS CERTAINLY GOOD NEWS AND I'M SURE WILL SAVE LIVES. IF YOU HAVE A OLD DEACTIVATION SWITCH THAT LEAKED, PLEASE DO NOT THROW IT AWAY, WE MAY NEED TO COLLECT A FEW!  *TR *GEM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10243087,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2008","dateComplaintFiled":"09/22/2008","vin":"1FMRU18W8WL","components":"ENGINE AND ENGINE COOLING","summary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products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10242755,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2008","dateComplaintFiled":"09/18/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE ENGINE IN MY 1998 FORD EXPEDITION CONTINUES TO HAVE SPARK PLUG PROBLEMS.  THE ENGINE MISFIRES, RUNS POORLY, AND IS A HAZARD TO HAVE ON THE ROAD.  I HAVE HAD SEVERAL SPARK PLUGS BLOW OUT AND HAVE HAD TO SPEND $4000 TO HAVE ONE OF THE HEADS REPLACED BECAUSE FORD DID NOT INCLUDE ENOUGH THREADS IN THEIR ORIGINAL DESIGN.  THEY LATER CHANGED THE DESIGN IN 2003 I AM TOLD.    IF SOMEONE THERE WOULD VISIT THE FOLLOWING SITE [HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPARK.HTML], THEY WOULD SEE THAT THESE ENGINES CONTINUE TO BLOW OUT SPARK PLUGS AS RECENTLY AS YESTERDAY, 9/16/08.  WHEN ARE YOU GOING TO ISSUE A RECALL?  THESE ENGINES HAVE BEEN DANGEROUS AND DEFECTIVE FOR YEARS.  I AM NOT SURE WHAT IT TAKES, BUT FORD NEEDS TO STEP UP AN RESOLVE THIS PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10242365,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2008","dateComplaintFiled":"09/15/2008","vin":"2FMZA5149WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"LEAK FROM ABS SYSTEM CAUSING SEVERE SMOKING.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10242121,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2008","dateComplaintFiled":"09/14/2008","vin":"","components":"POWER TRAIN","summary":"1998 WINDSTAR, TRANSMISSION FAILURE, COMPLETE OVERHAUL , $1700.00 DOLLARS, THE VAN WAS BOUGHT FOR MY MOTHER, SHE'S 81 , THE VAN WAS THOUGHT TO BE DEPENDABLE AND LEFT HER ON THE ROAD.  MECHANIC SAID THE PLANETARY GEARS WERE SHOT, NEW GEARS AND TORQUE CONVERTER, COMPLETE OVERHAUL.  THE VAN WAS OWNED BY MY MOTHER IN LAW , BOUGHT NEW , WHEN SHE PASSED AWAY I GAVE IT TO MY MOTHER, TWO WOMEN DRIVERS, OVER 60 YEARS OF AGE, SO THERE WAS NO ABUSE TO THE VAN, ALWAYS TAKEN TO A MECHANIC FOR OIL CHANGES AND MAINTENANCE,,,WHAT GIVES... *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10240038,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2008","dateComplaintFiled":"08/28/2008","vin":"","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"ABS FAULT LIGHT AND BRAKE LIGHT.  CRUISE CONTROL INOP. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10239716,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2008","dateComplaintFiled":"08/25/2008","vin":"2FMZA514XWB","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR.  THE CONTACT STATED THAT THE COIL SPRINGS FAILED AND PUNCTURED THE TIRES.  SHE FELT THAT THIS WAS A SAFETY ISSUE BECAUSE A SERIOUS CRASH COULD HAVE OCCURRED.  THE VEHICLE HAS NOT YET BEEN REPAIRED.  THE CURRENT AND FAILURE MILEAGES WERE 168,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10239173,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2008","dateComplaintFiled":"08/21/2008","vin":"1FMRU18W8WL","components":"TIRES","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A CLUNKING NOISE UNDERNEATH THE VEHICLE.  THE REAR DRIVER'S SIDE TIRE DETACHED FROM THE VEHICLE.  THE CONTACT VEERED TO THE OTHER SIDE OF THE ROAD.  THERE WERE NO WARNINGS PRIOR TO THE FAILURE.  THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED.  THE FAILURE AND CURRENT MILEAGES WERE 308,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10239107,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2008","dateComplaintFiled":"08/20/2008","vin":"2FMZA5148WB","components":"SUSPENSION","summary":"I WAS BACKING OUT OF A PARKING SPOT AND HEARD A LOUD CRASH TYPE OF SOUND.  CHECKED THE CAR AND FOUND OUT THAT THE REAR AXLE HAD BROKEN IN HALF.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10238619,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2008","dateComplaintFiled":"08/18/2008","vin":"2FMDA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"MY WIFE ATTEMPTED TO START 1998 FORD WINDSTAR WHEN SMOKE BEGAN TO ISSUE FROM BENEATH THE HOOD. SHE IMMEDIATELY REMOVOVED HERSELF AND DOG WHEREUPON THE ENGINE CAUGHT FIRE AND SUBSEQUENTLY EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FLAMES BUT EVERYTHING FOWRWARD OF THE FIREWALL WAS MELTED DOWN. THE WINDSHIELD HAD EXPLODED AND THE INTERIOR SUFFERED SMOKE DAMAGE. EVERYTHING IN FRONT OF THE FIREWALL WAS AN ENTIRE LOSS.  THIS REPORT IS FILED AFTER LEARNING THAT NHTSA IS INVOLVED IN INVESTIGATION OF MORE THAN 130 OTHER REPORTS OF A SIMILAR NATURE. WE WISH TO LEARN IF THERE IS ANY RECOURSE OR CLASS ACTION SUIT AVAILABLE TO US. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10236921,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2008","dateComplaintFiled":"08/04/2008","vin":"2FMZA514XXB","components":"POWER TRAIN","summary":"I HAVE A 1998 FORD WINDSTAR VAN SV, I AVE SOME TRANSMISSION ISSUES. I HAVE TO HAVE A WHOLE TRANSMISSION OVERHAUL DONE. I FOUNT OUT THAT ALOT OF THE OTHER OWNERS OF THIS TYPE OF VEHICLE HAS SUFFERED THE SAME. WHAT WE HAVE FOUNT OUT IS THAT THAT  MODEL OF VANS HAVE DEFAULT TRANSMISSIONS IN THEM. I WANT TO KNOW IF I COULD AT LEAST HAVE THE TRANSMISSION REPAIRED OR TO KNOW ANY INFORMATION THAT WILL HELP. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10236435,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2008","dateComplaintFiled":"07/30/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"FORD EXP EDDIE B.  BLEW OUT #3 SPARK PLUG.  STRIPED THE THREADS IN THE HEAD.  COST IS ABOUT 2 GRAND TO REPAIR AND CORRECT THE 7 OTHER PLUG HOLES TO ENSURE IT DOES NOT HAPPEN TO OTHERS.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10235419,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2008","dateComplaintFiled":"07/23/2008","vin":"2FMDA51U7WB","components":"SUSPENSION,POWER TRAIN","summary":"I BOUGHT A 1998 FORD WINDSTAR 3.0 L IN 1999.  IN 2002 I RECEIVED A RECALL TO INSTALL FRONT SHIELDS OVER THE COIL SPRING SO I DID.  YESTERDAY THE FRONT COIL SPRING PUNCTURED THE FRONT TIRE AND BROKE THE STRUTS AS WELL.  WHEN CALLING FORD, THEY INFORM ME THAT THEY CAN NOT TELL ME WHEN MY VEHICLE WAS MANUFACTURED, JUST THAT THEY WILL DO NOTHING ABOUT IT.  THEY ISSUED THE WARRANTY FOR 10 YEARS FROM MANUFACTURER DATE EVEN THOUGH THE RECALL DID NOT TAKE PLACE UNTIL 3-4 YEARS AFTER MANUFACTURE DATE AND I TOOK MY VEHICLE IN FOR THE RECOMMENDED CURE TO THE PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10234159,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2008","dateComplaintFiled":"07/14/2008","vin":"1FMRU17L7WL","components":"POWER TRAIN","summary":"MY 1998 GEAR POSITION INDICATOR SHIFTED SUDDENLY TO REFLECT THE WRONG GEAR.  WHEN THE CAR IS IN PARK, THE INDICATOR INDICATES IT IS IN REVERSE, WHEN IN REVERSE IT INDICATES IT IS IN NEUTRAL.  THIS IS A KNOWN DEFECT, DEALERSHIP AND FORD BOTH STATE IT IS NOT A VIN INCLUDED IN THE 97V171000 RECALL.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10234113,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2008","dateComplaintFiled":"07/13/2008","vin":"2FMZA5143WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE FLUID LEAKING FROM THE SPEED CONTROL PRESSURE SWITCH CAUSED THE ABS AND CRUISE CONTROL TO STOP WORKING.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10232723,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2008","dateComplaintFiled":"06/30/2008","vin":"1FMRU18W4WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED.  HE TURNED THE VEHICLE AROUND TO RETURN HOME AND THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED.  THE VEHICLE CONTINUED TO ROLL FORWARD, AND THE EMERGENCY BRAKE HAD TO BE APPLIED.  THE CONTACT INSPECTED THE BRAKE COMPONENTS AND NOTICED SEVERAL FAILURES WITH THE  FRONT AND REAR BRAKE LINE.   HE CALLED THE DEALER AND ASKED IF FORD WOULD COVER THE COST OF THE REPAIRS, BUT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY.  THE FAILURE AND CURRENT MILEAGES WERE 57,295.   UPDATED 07/29/08  *BF  THE CONSUMER STATED THE BRAKE LINE FAILED DUE TO CORROSION. THE CONSUMER STATED THE MATERIAL THAT WAS USED WAS DEFECTIVE. THE BRAKE LINE SHOULD HAVE BEEN MADE OF STAINLESS STEEL OR OTHER CORROSION REISTANT MATERIAL. UPDATED 08/07/08. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10232444,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2008","dateComplaintFiled":"06/26/2008","vin":"2FMDA5145WB","components":"ENGINE AND ENGINE COOLING,SERVICE BRAKES, ELECTRIC","summary":"BRAKE MALFUNCTION, DISPLAY OF \"SERVICE ENGINE SOON\".  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10232151,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/16/2008","dateComplaintFiled":"06/24/2008","vin":"1FMFU18LXWL","components":"WHEELS","summary":"MY WIFE WAS DRIVING ON RT 3 WAS GOING AROUND A CURVE THE VEHICLE STARTED LIKE WOBBLING AND SHE WAS TRYING TO FIND A WIDE SPOT TO PULL OFF THE ROAD. WHEN SHE WENT AROUND THE CURVE THE TIRE CAME OFF AND SHE WAS SLUNG INTO THE OTHER LANE AND SHE COUNTER STIRRED AND WENT OVER AN EMBANKMENT. OLD PARTS ARE NOT AVAILABLE. DON'T KNOW WHERE THEY WENT. CAUSE THE STUD BOLTS BROKE AND LUG NUTS CAME OFF. PUT NEW STUD BOLTS IN AND BOUGHT NEW LUG NUTS.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10231905,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2008","dateComplaintFiled":"06/21/2008","vin":"2FMZA514XWB","components":"WHEELS","summary":"WHILE DRIVING ON THE HIGHWAY THE RIGHT FRONT WHEEL CAME OFF THE CAR.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10231661,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2007","dateComplaintFiled":"06/19/2008","vin":"","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"A FAULTY BRAKE PRESSURE DIFFERENTIAL DEACTIVATION! SWITCH IS LEAKING BRAKE FLUID!  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10231270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2008","dateComplaintFiled":"06/17/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"FORD 5.4L ENGINE SPARK PLUGS BLOWING OUT OF ENGINE.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10231375,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2008","dateComplaintFiled":"06/17/2008","vin":"1FMPU18L4WL","components":"TIRES","summary":"ON SUNDAY, JUNE 1ST 2008, I WAS TRAVELING SOUTHBOUND ON THE HIGHWAY 99 IN MY WIFE'S 1998 FORD EXPEDITION FROM FRUITRIDGE RD TO FLORIN RD.  AS I EXITED ONTO FLORIN RD GOING WESTBOUND, I HEARD WHAT SOUNDED LIKE PLASTIC CAUGHT ON THE SIDE.  I PULLED INTO THE 76 GAS STATION ON FLORIN ROAD AND EAST PARKWAY TO ASSES THE DAMAGE.  THE VALVE STEM ON MY NEARLY NEW GOODYEAR EAGLE GT II 285/50-20 TIRE HAD TORN.  THE HORROR IS THAT I DECIDED TO TAKE MY WIFE'S TRUCK AND LEAVE MY 2002 FORD EXCURSION AT HOME THAT MORNING BECAUSE IT HAD MY BOAT ATTACHED AND I DIDN'T WANT TO MOVE IT.   THIS INCIDENT COULD HAVE RESULTED IN EXTREME HARM DONE TO MY WIFE AND CHILDREN.  IT COST ME TIME AND MONEY TO CORRECT THIS PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"EAGLE GT","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10230367,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2006","dateComplaintFiled":"06/09/2008","vin":"","components":"INTERIOR LIGHTING","summary":"INTERIOR LIGHT AS WELL AS BEEPING NOISE RINGING NONSTOP WHILE ALL DOORS ARE SHUT CORRECTLY. DASH LIGHT ALSO STAYS ON  COMPUTER ISSUE WITH SYSTEM.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10230147,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2008","dateComplaintFiled":"06/06/2008","vin":"1FMPU18L4WL","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  WHEN THE CONTACT STARTED THE VEHICLE, HE SMELLED SMOKE.  HE TURNED OFF THE VEHICLE, LOOKED UNDER THE HOOD, AND NOTICED FLAMES COMING FROM THE VEHICLE SPEED CONTROL.  THE CONTACT PULLED THE CABLES FROM THE BATTERY AND EXTINGUISHED THE FIRE.  THE VEHICLE IS NOT ABLE TO BE DRIVEN AND NEEDS TO BE TOWED; HOWEVER, THE MANUFACTURER STATED THAT THEY WILL NOT PAY FOR THE TOWING.  THE CURRENT AND FAILURE MILEAGES WERE 102,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10229643,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2007","dateComplaintFiled":"06/02/2008","vin":"1FMEU1769WL","components":"INTERIOR LIGHTING","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  EVERYTIME THE CONTACT ENTERS THE VEHICLE, THE INTERIOR LIGHTING REMAINS ILLUMINATED EVEN AFTER THE DOOR IS CLOSED.  SHE MUST MANUALLY TURN OFF THE LIGHT.  AS A CONSEQUENCE, THE BATTERY EVENTUALLY FAILS AND HAS TO BE RECHARGED IN ORDER TO DRIVE THE VEHICLE.  THE CONTACT IS IN THE PROCESS OF NOTIFYING THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE.  THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 143,000. UPDATED 07/15/08 *BF  UPDATED 07/15/08","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10228747,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2008","dateComplaintFiled":"05/23/2008","vin":"1FMRU1768WL","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE GEAR INDICATOR DID NOT DISPLAY THE ACTUAL GEAR THE VEHICLE WAS IN. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN THE VIN RANGE FOR RECALL # 97V171000 AND THAT HE WOULD BE LIABLE FOR THE REPAIR. THE CURRENT MILEAGE WAS 199,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10228278,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2008","dateComplaintFiled":"05/20/2008","vin":"2FMZA51U1WB","components":"ENGINE AND ENGINE COOLING","summary":"I OWN AN 1998 WINDSTAR 3 LITER ENGINE. ON APRIL 16,2008 I PARKED MY CAR (NOSE DOWN HILL) DURING A RAIN STORM. LATER THAT EVENING I NOTICE THE RUNNING LIGHTS WERE ON AND WOULD NOT TURN OFF. I THEN UNHOOKED THE BATTERY.  THE NEXT MORNING I JUMP STARTED THE CAR AND DROVE IT BRIEFLY TO RECHARGE THE BATTERY AND NOTICED A SMELL OF HOT OR BURNING WIRES. I LOOKED UNDER THE HOOD AND NOTICED POOLING WATER IN THE ENGINE COMPARTMENT. AFTER THE ENGINE DRIED COMPLETELY THE SMELL WENT AWAY. WHILE NO FIRE RESULTED I WAS EXTREMELY CONCERNED. I READ THE STORY CONCERNING YOUR INVESTIGATION OF THE WINDSTAR AND THOUGHT IT RELEVANT.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10228165,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2008","dateComplaintFiled":"05/19/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"SPARK PLUG BLOWOUT IN A FORD EXPEDITION 5.4L V8.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10228244,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2008","dateComplaintFiled":"05/19/2008","vin":"","components":"VEHICLE SPEED CONTROL","summary":"I HAD THE CRUISE CONTROL SET ON MY 1998 FORD WINDSTAR.  IT ACTED LIKE THE ENGINE REVVED UP A COUPLE OF TIMES THEN SMOKE STARTED ROLLING OUT FROM UNDER THE DASH.  NOW THE TURN SIGNALS DON'T WORK AND THE VAN ISN'T PERFORMING WELL.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10227234,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2008","dateComplaintFiled":"05/10/2008","vin":"1FMPU18LXWL","components":"SUSPENSION,EQUIPMENT","summary":"I NOTICED THAT MY TRUCK WAS LEANING TO THE RIGHT SIDE. I TOOK IT IN TO THE DEALERSHIP AND THEY REPLACE A CONNECTOR IN THE LIFT SYSTEM ON APRIL 30,2008. THE LIFT SYSTEM FAILED WHILE DRIVING. 05/06/08. SINCE I PURCHASED  MY 98,FORD EXPEDITION BACK IN 2000,THE LIFT SYSTEM HAS BEEN A PROBLEM. IT HAS BEEN REPAIRED SEVERAL TIMES SINCE I 'VE HAD THIS TRUCK. THE TRUCK WAS FLATBED TO THE DEALERSHIP. THE SUSPENSION SYSTEM ON THE TRUCK NEVER CODED UNTIL THE 8TH OF MAY AT THE SHOP. WHEN THE LIFT/SUSPENSION FAILED NO INDICATOR  LIGHT NEVER CAME ON. THE REAR STARTED TO DROP AS I WAS DRIVING IT HOME. NOW I HAVE TO PAY TO GET IT CONVERT TO A COIL SYSTEM.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"SUSPENSION","productModel":"D5DZ3082C","manufacturer":"HASA S.A."}]},{"odiNumber":10223049,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2008","dateComplaintFiled":"04/01/2008","vin":"2FMZA5142WB","components":"SUSPENSION","summary":"MY WIFE WAS DRIVING OUR 1998 FORD WINDSTAR ON THE HIGHWAY WHEN SHE HEARD A LOUD NOISE AND SCRAPING SOUND COMING FROM THE FRONT DRIVER SIDE TIRE AREA.  THE SOUND STOP SHORTLY AND A SIX INCH LONG CURVED ROD OF METAL HAD FALLEN OUT ONTO THE ROAD WAY.  THE FRONT COIL SPRING HAD CRACKED AND A PIECE OF IT HAD COME LOOSE AND EVENTUAL FELL OUT UNDER THE VEHICLE. I WAS FORTUNATE THAT THE COLLAPSED SPRING HAD NOT DAMAGED THE TIRE OR THE BRAKES.    THE VEHICLE IS CURRENTLY BEING SERVICED TO REPLACE THE BROKEN COIL SPRING AND INSPECTION FOR FURTHER DAMAGE.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10223090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2007","dateComplaintFiled":"04/01/2008","vin":"1FMPU18L8WL","components":"VEHICLE SPEED CONTROL","summary":"TL*- THE CONTACT OWNS A 1998 FORD EXPEDITION.  HE RECEIVED A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID 07V336000) IN JANUARY OF 2007.  THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE.  AS OF APRIL 1, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE.  THE CONTACT FELT THAT THE WAIT TIME FOR THIS RECALL WAS EXCESSIVE.  THE CURRENT MILEAGE WAS 59,000. THERE HAD BEEN NO FAILURE TO DATE.   UPDATED 4/21/08 *CN  UPDATED 04/21/08  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10220951,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2008","dateComplaintFiled":"03/12/2008","vin":"1FMRU17L2WL","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL).  THE DEALER STATED THAT IF THE RECALL WAS FROM 2005, THEY WOULD NOT REPAIR THE VEHICLE.  THEY FURTHER STATED THAT THE MOST THEY COULD DO WAS DEACTIVATE THE CRUISE CONTROL.  THERE HAD BEEN NO FAILURE TO DATE.  THE PURCHASE DATE WAS UNKNOWN.  THE CURRENT MILEAGE WAS 160,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10220757,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2008","dateComplaintFiled":"03/11/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"MY 1998 FORD EXPEDITION BLEW OUT A SPARK PLUG ON THE HIGHWAY WHILE I HAD MY BABY DAUGHTER IN THE TRUCK. I LOST POWER AND HAD TO SWERVE INTO THE SLOW LANE ALMOST CAUSING MULTIPLE ACCIDENTS . THIS IS THE 2ND TIME THIS HAS HAPPENED AND STILL NO RECALL.   *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10220368,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2008","dateComplaintFiled":"03/07/2008","vin":"1FMPU18L0WL","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  WHEN THE VEHICLE WAS STARTED, THE SPARK PLUGS LITERALLY SHOT OUT AND BURNED A WHOLE RIGHT THROUGH THE ENGINE.  SHE HAS NOT TAKEN THE VEHICLE TO THE DEALER, BUT THE MANUFACTURER SELLS A TOOLKIT TO REPAIR THE FAILURE.  THE CONTACT BELIEVES THAT A RECALL SHOULD BE AVAILABLE.  THE CURRENT AND FAILURE MILEAGES WERE 127,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10220408,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2007","dateComplaintFiled":"03/07/2008","vin":"1FMPU18L1WL","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE VEHICLE CAUGHT FIRE WHILE IDLING AND WAS COMPLETELY DESTROYED.  AN INVESTIGATOR FROM FIRE FORENSICS STATED THAT THE FIRE ORIGINATED FROM THE CRUISE CONTROL SWITCH.  FORD STATED THAT THEY SENT THE RECALL NOTICE TO THE ORIGINAL OWNER AND COULD NOT PROVIDE HER WITH ANY FURTHER ASSISTANCE.  A POLICE REPORT WAS FILED.  THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER.  SHE STILL HAS POSSESSION OF THE VEHICLE.  THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN.  THE FAILURE AND CURRENT MILEAGES WERE 180,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10220406,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2007","dateComplaintFiled":"03/07/2008","vin":"1FMPU18L0WL","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT IS DISPLEASED BECAUSE HE HAS BEEN UNABLE TO HAVE HIS VEHICLE SPEED CONTROL REPLACED OR REMOVED.  THERE HAD BEEN NO FAILURE TO DATE.  THE CURRENT MILEAGE WAS 130,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10219663,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2008","dateComplaintFiled":"02/29/2008","vin":"2FMDA5143WB","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,POWER TRAIN,VISIBILITY","summary":"MY 1998 FORD WINDSTAR HAS BROKEN BOTH RIGHT AND LEFT COIL SPRINGS. I'VE HAD TO REPLACE THE TRANSMISSION, MY ABS AND REGULAR BRAKE LIGHT WON'T GO AWAY EVEN AFTER SERVICING. MY OVERDRIVE LIGHT KEEPS COMING ON AND STAYING LIT FOR DAYS.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10219666,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2007","dateComplaintFiled":"02/29/2008","vin":"1FMRU18W6WL","components":"STEERING,POWER TRAIN,EXTERIOR LIGHTING","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  WHEN THE KEY WAS TURNED IN THE IGNITION, THE VEHICLE WOULD NOT START.  THE GEAR INDICATOR WAS NOT IN PARK AND THE CONTACT WAS UNABLE TO SHIFT INTO PARK.  HE NOTICED A SCREW ON THE FLOOR.  THE CONTACT, A MECHANIC, TOOK THE DASHBOARD APART AND NOTICED THAT THE SCREW FELL FROM THE STEERING COLUMN.  THE SCREW WAS REPLACED, BUT IT CONTINUED TO FALL OUT.  THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL).  THE PASSENGER SIDE HEADLIGHT WOULD FAIL EVERY THREE MONTHS AND WAS REPLACED.  THE FAILURE MILEAGE WAS 115,000 AND CURRENT MILEAGE WAS 126,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10219575,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2007","dateComplaintFiled":"02/28/2008","vin":"","components":"VEHICLE SPEED CONTROL","summary":"MALFUNCTIONING CRUISE CONTROL.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10218225,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2008","dateComplaintFiled":"02/17/2008","vin":"1FMPU18L5WL","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD EXPEDITION WITH 97,000 MILES BLEW OUT THE #4 SPARK PLUG DURING NORMAL OPERATION. THIS WAS THE FACTORY ORIGINAL SPARK PLUG.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10217362,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2007","dateComplaintFiled":"02/07/2008","vin":"2FMDA5141WB","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR.  WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED SMOKE.  SHE PARKED THE VEHICLE, CHECKED UNDER THE HOOD, AND FOUND THAT IT WAS VERY HOT AND SMELLED LIKE BURNED RUBBER.  FIFTEEN MINUTES LATER, THERE WAS AN ENGINE FIRE UNDERNEATH THE HOOD.  THE VEHICLE WAS DESTROYED.  A FIRE REPORT WAS FILED.  NHTSA CAMPAIGN ID NUMBER 97V097000 (POWER TRAIN:AUTOMATIC TRANSMISSION) WAS REFERENCED.  THE PURCHASE DATE, POWERTRAIN, AND MILEAGES WERE UNKNOWN.   UPDATED 04-08-08 *BF  UPDATED 04/08/08  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10216351,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2007","dateComplaintFiled":"01/29/2008","vin":"1FMFU18L6WL","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING MY VEHICLE MY SPARK SHOT OUT AND I HAD TAKE TO THE AUTO REPAIR FOR THEM TO REPLACE THE HALO COIL IN WHICH IT HAPPEN TWICE.  *CN","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10216160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2008","dateComplaintFiled":"01/26/2008","vin":"1FMPU18L3WL","components":"ENGINE AND ENGINE COOLING","summary":"AS I WAS DRIVING I HEARD A LOUD CLATTERING NOISE. IN A FEW SECONDS IT BECAME LOUDER. I SHUT THE ENGINE OFF. MY HUSBAND CAME AND DROVE THE EXPEDITION APPROX 1/4 MILE HOME. THE # 4 SPARK PLUG BLEW OUT OF THE HEAD. IT SLAMMED THE COIL PACK INTO THE FUEL RAIL AND CUT THE FUEL LINE. AS OF THIS TIME, WE HAVE NOT REPAIRED THE VEHICLE YET.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10215513,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2008","dateComplaintFiled":"01/21/2008","vin":"2FMDA5144WB","components":"ENGINE AND ENGINE COOLING,INTERIOR LIGHTING","summary":"TWO WEEKS AGO OUR 1998 FORD WINDSTAR MINIVAN, WITH 220,000 MILES ON IT, CAUGHT FIRE UNDER THE HOOD WHILE PARKED, AND WAS TOTALLY DESTROYED.  WE HAD BEEN CAREFULLY FOLLOWING THE MAINTENANCE SCHEDULE FROM FORD MOTOR COMPANY. DURING THE WEEK BEFORE THE FIRE, WE HAD PROBLEMS WITH THE INTERIOR LIGHTS NOT ALWAYS TURNING OFF WHEN WE EXITED THE VAN.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10215367,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2008","dateComplaintFiled":"01/18/2008","vin":"1FMRU17L8WL","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT'S VEHICLE CAUGHT FIRE UNDERNEATH THE HOOD.  THE FIRE AND POLICE DEPARTMENTS ARRIVED AT THE SCENE AND A REPORT WAS FILED.  AN INVESTIGATION IS CURRENTLY ONGOING.  THE VEHICLE WAS DESTROYED.  THE DEALER AND MANUFACTURER HAVE NOT YET BEEN NOTIFIED.  THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 06E060000 (VEHICLE SPEED CONTROL).  THE FAILURE AND CURRENT MILEAGES WERE 159,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10210025,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2007","dateComplaintFiled":"11/27/2007","vin":"","components":"ELECTRICAL SYSTEM","summary":"MY 1998 FORD EXPEDITION XLT HAS THE LEAKING WINDSHIELD PROBLEM, WHICH HAS LED TO MISDIAGNOSIS BY THE DEALER AND BY INDEPENDENT MECHANICS. THE LIGHTS, FANS, AND SWITCHES RANDOMLY TURN ON AND OFF, THE POWER WINDOWS WORK INTERMITTENTLY, THE BLOWER FAN AND RADIO STAYS ON, AND THE BATTERY HAS GONE DEAD THREE TIMES. TODAY IS THE MOST RECENT OCCURRENCE OF THE PROBLEM, AND I FOUND IT AS NOTED IN AN ONLINE FORUM. FORD IS/HAS BEEN AWARE OF THE PROBLEM, YET WILL ONLY FIX IT IF THE CAR HAS LESS THAN 75,000 MILES ON THE ODOMETER, WHICH WORKS INTERMITTENTLY AS WELL. APPARENTLY THE REPAIR WILL RUN IN EXCESS OF $1,000, EVEN THOUGH FORD HAS MULTIPLE REPORTED CASES OF THE SAME PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10209555,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2007","dateComplaintFiled":"11/20/2007","vin":"1FMPU18L8WL","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE VEHICLE CAUGHT FIRE WHILE PARKED DUE TO THE VEHICLE SPEED CONTROL.  FORD REFUSED TO PROVIDE ASSISTANCE, EVEN THOUGH THE FIRE WAS DUE TO THEIR VEHICLE SPEED CONTROL RECALL.  THE CURRENT AND FAILURE MILEAGES WERE 136,000. UPDATED 01/0308.*LJ  RECALL #05V388000. UPDATED 12/12/07","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10208131,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2007","dateComplaintFiled":"11/07/2007","vin":"2FMZA51U4WB","components":"ENGINE AND ENGINE COOLING","summary":"NO PROBLEMS WITH THE WINDSTAR BEFORE THE INCIDENT.  THE VEHICLE WAS PARKED AND UNATTENDED WHEN THE OWNER WAS ALERTED BY OTHER RESIDENTS THAT IT WAS ON FIRE.  THE SMOKE WAS WHITE IN COLOR AND COMING FROM THE FRONT LEFT AREA OF THE ENGINE COMPARTMENT.  AT THE TIME THE FIRE DEPARTMENT ARRIVED, THE FIRE HAD MADE ITS WAY THROUGH THE FIRE WALL INTO THE PASSENGER COMPARTMENT.  THE INVESTIGATOR DETERMINED THE FIRE APPEARED TO HAVE STARTED IN THE FRONT LEFT CORNER OF THE ENGINE COMPARTMENT EVIDENT BY THE HEAVIER BURNING IN THAT AREA  THERE IS A V-PATTERN NOTED ON THE BACK SIDE OF THE RADIATOR POINTING TO THE CENTER OF THE ENGINE.  THE FIRE APPEARED TO HAVE BREACHED THE FIRE WALL AT THE AREA WHERE THE MAIN WIRING HARNESS AND STEERING COLUMNS COME THROUGH INTO THE PASSENGER COMPARTMENT.  CAUSE WAS RULED UNDETERMINED.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10208090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2007","dateComplaintFiled":"11/06/2007","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD EXPEDITION 5.4L V8 ENGINE, SPARK PLUG FROM CYLINDER#3 BLEW OUT OF HEAD CAUSING DAMAGE TO CYLINDER HEAD AND IGNITION COIL. CLEANED OUT THREADS WITH TAP OF SAME SIZE, WHICH ARE IMPOSSIBLE TO SEE IN TIGHT AREA OF ENGINE COMPARTMENT AND INSTALLED NEW SPARK PLUG BUT IT BLEW OUT AGAIN TWO DAYS LATER.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10206861,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2007","dateComplaintFiled":"10/25/2007","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"REPETITIVELY FAILING ABS BY CRACKED ABS RINGS(FOUR TIMES) OR FAULTY ABS SENSOR  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10206607,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2006","dateComplaintFiled":"10/23/2007","vin":"2FMZA5148WB","components":"ENGINE AND ENGINE COOLING","summary":"CAMSHAFT POSITION SENSOR FAILED AND WAS REPLACE 3 TIMES. AGAIN IT IS SHOT. THIS CAUSES THE VAN TO STALL AND HAVE EXTREMELY HIGH IDLE. CAUSES TO STALL USUALLY WHILE STOPPED, SOMETIMES HESITATES UPON ACCELERATION.  ALSO: HAD TO PULL ABS FUSE DUE TO PEDAL NOT DEPRESSING. WORKS EXCELLENT WITHOUT ABS. ALSO:TRANSMISSION DOESN'T UPSHIFT WHEN ACCELERATING AT HIGH SPEEDS/RPM'S. HAVE TO LET OFF GAS AND REPRESS FOR VAN TO SHIFT TO NEXT GEAR.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10205243,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2007","dateComplaintFiled":"10/09/2007","vin":"1FMPU18L3WL","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE UNDER THE HOOD.  THE INSURANCE INVESTIGATOR STATED THAT A CRUISE CONTROL DEVICE CAUSED THE FAILURE.  THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID # 00V422000).  THE CONTACT FELT THAT HIS VEHICLE SHOULD BE INCLUDED.  AS OF OCTOBER 9, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE.  THE CURRENT AND FAILURE MILEAGES WERE 125,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10203683,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2007","dateComplaintFiled":"09/21/2007","vin":"1FMPU18L8WL","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE WHILE THE VEHICLE WAS PARKED.  THE VEHICLE WAS DESTROYED.  THE PURCHASE DATE WAS UNKNOWN.  THE CURRENT AND FAILURE MILEAGES WERE 140,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10202565,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2007","dateComplaintFiled":"09/11/2007","vin":"","components":"VEHICLE SPEED CONTROL","summary":"1998 FORD EXPEDITION CAUGHT FIRE AS A RESULT OF A FAULTY CRUISE CONTROL SWITCH (ACCORDING TO INSURANCE FIRE INVESTIGATOR) - FORD CLAIMED THEY SENT 3 RECALL NOTICES, BUT I NEVER RECEIVED ANY UNTIL 3 DAYS AFTER THE FIRE - I SUFFERED PERSONAL PROPERTY AND OTHER DAMAGES AND FORD HAS REFUSED LIABILITY.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10200450,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2007","dateComplaintFiled":"08/22/2007","vin":"","components":"VEHICLE SPEED CONTROL","summary":"I LEFT WORK ON TUESDAY AUGUST THE 21ST AND WENT TO A LOCAL RESTAURANT ABOUT 4 MINUTES AWAY FOR MY JOB. I PARK THE CAR OUTSIDE AND AFTER JUST ABOUT 5 MINUTES I SEE A BIG SMOKE COME OUT THE ENGINE OF MY CAR. THE FRONT MIRROR SPLASHED ALL INSIDE THE CAR. THE THE WHOLE ENGINE WAS ON FIRE FOR ABOUT 20 MINUTES UNTIL THE FIRE DEPARTMENT SHOWED UP.  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10199765,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2007","dateComplaintFiled":"08/16/2007","vin":"1FMRU17L6WL","components":"VEHICLE SPEED CONTROL","summary":"THE CRUISE CONTROL DEACTIVATION SWITCH IN MY 1997 EXPEDITION SHORTED OUT AND FAILED EARLIER THIS YEAR, CAUSING MY WIFE TO DRIVE WITHOUT BRAKE LIGHTS AND FURTHER CAUSING THE VEHICLE TO BECOME UNDRIVABLE DUE TO THE INABILITY TO PLACE THE VEHICLE IN GEAR.  I DISCOVERED TODAY THAT THIS VEHICLE WAS SUBJECT TO A SAFETY RECALL 05V-388 ON THIS ISSUE IN SEPTEMBER 2005.  I RECEIVED NO NOTIFICATION FROM FORD ON THIS RECALL. I CALLED FORD MOTOR COMPANY TODAY TO CHECK ON THIS RECALL, AND THEY REFUSED TO ADDRESS THE ISSUE OR EVEN CONFIRM THAT MY VEHICLE WAS INVOLVED IN THE RECALL.  I OWN TWO OTHER FORD VEHICLES THAT MAY BE SUBJECT TO THE RECALL, A 1995 F150 AND A 1998 CROWN VICTORIA AND I AM NOT ABLE TO DETERMINE IF THEY ARE SUBJECT TO THE RECALL. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10199763,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2006","dateComplaintFiled":"08/16/2007","vin":"2FMZA51UXWB","components":"VEHICLE SPEED CONTROL","summary":"I HAVE A 1998 FORD WINDSTAR THAT I HAVE OWNED SINCE NEW, AND THE CRUISE CONTROL STOPPED FUNCTIONING.  I DETERMINED THAT THE BRAKE SWITCH ON THE MASTER CYLINDER FAILED AND WAS CAUSING THE LOSS OF CRUISE CONTROL.  I HAVE FOLLOWED THAT FORD HAS A MAJOR RECALL ON THESE SWITCHES ON MANY OF THEIR VEHICLES DO TO ENGINE FIRES.  MY CAR IS NOT ON THE RECALL, BUT FLUID IS LEAKING INTO THE SWITCH.  I HAVE UNPLUGGED THE SWITCH TO PREVENT THE POTENTIAL FIRE, BUT FORD SAYS THAT THESE SWITCHES DO NOT HAVE THE PROBLEM OF EARLIER SWITCHES, I DISAGREE AS THERE IS THE SAME INDICATION OF FAILURE AND LEAKING FLUID.  THEY ARE JUST WAITING FOR MORE FIRES BEFORE THEY ACT....*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10199522,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2006","dateComplaintFiled":"08/14/2007","vin":"2FMDA5148WB","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD WINDSTAR.  THE CONTACT STATED THAT THE VEHICLE LEAKS BRAKE FLUID, WHICH CAUSES HIM TO CONSTANTLY ADD MORE FLUID IN THE VEHICLE.  HE ALSO STATED THAT THE CRUISE CONTROL DOES NOT OPERATE.  THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE CRUISE CONTROL RECALL.  THE RECALL NUMBER WAS UNKNOWN.  THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 90,000.  UPDATED 02-01-08.  *KB  THE CONSUMER STATED THE FUSES BLEW OUT IN THE CRUISE CONTROL. UPDATED","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10197769,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2007","dateComplaintFiled":"07/29/2007","vin":"2FMZA51U0WB","components":"TIRES","summary":"UNDER NORMAL DRIVING CONDITIONS THE TREAD OF TIRE OF MY TIRE CAME OFF DOWN THE BELTS, THE TIRE  MADE THE VEHICLE HARD TO DRIVE AND COULD OF CAUSED AN ACCIDENT, I WAS DRIVING ON THE EXPRESSWAY @ 55 MPH WHEN THIS HAPPENED. I HAD TO REPLACE MY TIRE. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"TBC","productModel":"SIGMA SHADOW","size":"P225/75R15","manufacturer":"TBC Corporation"}]},{"odiNumber":10197048,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2007","dateComplaintFiled":"07/20/2007","vin":"1FMRU18W3WL","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY.  THE FIRE SPREAD FROM THE INSTRUMENT PANEL TO THE RADIATOR AND FINALLY TO THE REAR OF THE VEHICLE.  THE VEHICLE WAS DESTROYED.  THE FIRE DEPARTMENT STATED THAT THE FIRE MAY HAVE BEEN CAUSED BY AN ELECTRICAL SOURCE FROM THE ENGINE.  THE POLICE AND FIRE DEPARTMENTS FILED A REPORT.  THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED.  THE PURCHASE DATE WAS UNKNOWN.  THE CURRENT AND FAILURE MILEAGES WERE 220,000.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10191579,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2007","dateComplaintFiled":"05/23/2007","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"FORD WINDSTAR THROWING PERSISTENT SES LIGHT P0740. THIS WAS COMMON WITH ALMOST MOST WINDSTARS. THERE SHOULD BE A RECALL FOR THE MANIFOLDS/GASKET. ROUGH RIDE AND STALLING AT DANGEROUS POINTS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10191332,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2007","dateComplaintFiled":"05/21/2007","vin":"1FMPU18L7WL","components":"ENGINE AND ENGINE COOLING","summary":"UNDER NORMAL DRIVING CONDITION SPARK PLUG BLEW OUT @ 1250000. PREVIOUSLY A DIFFERENT SPARK PLUG HAD BLOWN OUT @ 40000 AND WAS REPAIRED WITH A HELICOIL. REPAIRS  WERE UNDERWAY. THIS  APPEARED  TO BE A VERY COMMON PROBLEM WITH THESE 5.4L ENGINES!  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10190656,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2007","dateComplaintFiled":"05/14/2007","vin":"1FMPU18L1WL","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT'S VEHICLE CAUGHT FIRE WHILE PARKED.  THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE.  THE ENTIRE HOOD AND ENGINE OF THE VEHICLE WAS DESTROYED.  THE FIRE INSPECTOR STATED THAT HE WAS AWARE OF RECALL # 05V388000 (VEHICLE SPEED CONTROL).  THE CONTACT NOTIFIED THE MANUFACTURER AND FOUND THAT THE CONTACT'S VIN WAS INCLUDED IN THE RECALL, BUT HE IS NOT THE ORIGINAL OWNER.  A POLICE REPORT WAS FILED.   THE CURRENT AND FAILURE MILEAGES WERE 134,000.    UPDATED 12/30/08  *BF  THE CONSUMER STATED FORD HIRED A CONSULTANT TO INVESTIGATE THE FIRE, BUT IT COULD NOT BE DETERMINED WHAT CAUSED THE FIRE. THE CONSUMER CLAIM WAS DENIED BY FORD. UPDATED 01/05/08. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10188538,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2007","dateComplaintFiled":"04/22/2007","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I  WAS DRIVING MY 98 EXPEDITION THROUGH OUR CUL-DE-SAC WHEN WE HEARD  A LOUD NOISE FROM THE ENGINE COMPARTMENT. MY WIFE AND I HAD TO  PUSH THE TRUCK BACK TO OUR DRIVEWAY AND IMMEDIATELY BEGAN TO CHECK THE SPARK PLUGS.(I AM A MECHANIC BY TRADE) WE SOON DISCOVERED THAT IT WAS THE #3 SPARK PLUG. IT HAD BLOWN OUT, STRIPPING ALL THREADS. FORD IS NO HELP AT ALL. THEY WANT $4000 TO REPLACE THE HEADS, (AND CLAIM TO HAVE NO KNOWLEDGE OF  THIS DEFECT)BUT CAN'T  GUARANTEE THAT THIS WON'T HAPPEN AGAIN. SINCE YESTERDAY,I'VE DISCOVERED THAT I'M ONE OF THE MANY THOUSANDS WHO'VE HAD THIS PROBLEM.  WHEN IS SOMEONE GOING TO STEP UP AND TAKE RESPONSIBILITY? *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10188301,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2007","dateComplaintFiled":"04/19/2007","vin":"","components":"SERVICE BRAKES, HYDRAULIC,WHEELS","summary":"1998 FORD WINDSTAR VAN. FRONT PASSENGER LUG BOLTS. ALL FIVE LUG BOLT FAILED WITH NO WARNING. VEHICLE MILEAGE 33300.  NO NOTICE BEFORE FAILURE. NO SHAKING OR VIBRATIONS. 60 MPH AT TIME OF INCIDENT. ALL PARTS SAVED. REPLACED 5 LUG BOLTS, 5 LUG NUTS, ROTOR. *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10188380,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2007","dateComplaintFiled":"04/19/2007","vin":"2FMZA5144WB","components":"EXTERIOR LIGHTING","summary":"1998 FORD WINDSTAR - FAILURE OF BRAKE PRESSURE SWITCH; CAUSED ALL BRAKE FLUID TO LEAK OUT OF MASTER CYLINDER, AND SUBSEQUENT BRAKE FAILURE.  NO ACCIDENT CAUSED (FORTUNATELY), COULD HAVE BEEN DISASTROUS OR FATAL.  WIFE NOTICED THAT SHE COULD NOT STOP VEHICLE JUST BEFORE ENTERING THE FREEWAY; USED THE EMERGENCY BRAKE TO STOP AND DRIVE THE WINDSTAR HOME.  I DISCOVERED MASSIVE AMOUNT OF BRAKE FLUID HAD LEAKED ONTO THE SURROUNDING AREA, AND THE #30 FUSE FOR CRUISE CONTROL, AND ABS HAD BLOWN.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10187527,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2007","dateComplaintFiled":"04/10/2007","vin":"2FMDA5140WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE BRAKE WARNING LIGHT CAME ON DIMLY AND STAYED ON.  I TOOK THE 1998 WINDSTAR TO A MECHANIC, WHO INFORMED ME THAT THERE WAS BRAKE FLUID IN THE ABS MODULE THAT WAS CAUSING THE PROBLEM.  I WAS ALSO TOLD THAT THIS SITUATION COULD CAUSE A FIRE.  FROM WHAT I HAVE BEEN TOLD BY MY MECHANIC AND THE FORD SERVICE TECHNICIANS AT TWO FORD SERVICE CENTERS THE ABS SYSTEM VALVES WHICH CONTAINED  BRAKE FLUID SAT ON TOP OF THE ABS MODULE AND  WERE SOMEHOW CONNECTED.  THIS DESIGN, APPARENTLY COULD LEAD TO BRAKE FLUID GETTING INTO THE ABS MODULE.  I HAVE ASKED FORD REPEATEDLY IF THE BRAKE FLUID IN THE ABS MODULE COULD CAUSE A FIRE,  BUT HAVE NOT RECEIVED A STRAIGHT ANSWER FROM THEM.  MY CONCERN WAS  THAT THIS SITUATION COULD CAUSE A FIRE SHOULDN'T IT BE MADE KNOWN TO OWNERS OF THE FORD WINDSTARS OR ANY VEHICLE WITH THIS PARTICULAR ABS SYTSEM DESIGN?  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10185728,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2007","dateComplaintFiled":"03/21/2007","vin":"","components":"SUSPENSION","summary":"FRONT STABILIZER BAR BROKE IN HALF INSIDE BUSHING NONE OF THE AUTO TECHS COULD FIND THE PROBLEM FOR THE PART 2 YEARS (NOT EVEN DURING NY STATE INSPECTIONS) SO THEY PAST THE VAN ANYWAYS UNTILL FINALLY ONE GAVE A TUG ON THE PASSANGERS SIDE OF THE BAR AND IT CAME OUT OF THE BUSHING IN THEIR HANDS THE TECH SAID HE NEVER SAW A BAR BREAK LIKE THAT BEFORE AND THAT WAS THE CAUSE FOR HAVING TO GET THE WHEEL HUBS LOWERBALL JOINTS &TIE ROD ENDS REPLACED TWICE IN ONE YEAR ALONG WITH THE TIRES ON THE FRONT OF THE VAN SO THE VAN SITS IN THE DRIVE WAY UNTILL IT CAN GET FIXED (FINDING THE BAR IS THE HARD PART)DEALER SAID HE COULD NOT LOCATE ONE   NOW WHAT????  ANY HELP WOULD BE GREATLY APRESHIATED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10185729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2007","dateComplaintFiled":"03/21/2007","vin":"2FMDA5140WB","components":"SUSPENSION,POWER TRAIN","summary":"FRONT STABILIZER BAR BROKE IN HALF INSIDE BUSHING NONE OF THE AUTO TECHS COULD FIND THE PROBLEM FOR THE PART 2 YEARS (NOT EVEN DURING NY STATE INSPECTIONS) SO THEY PAST THE VAN ANYWAYS UNTILL FINALLY ONE GAVE A TUG ON THE PASSANGERS SIDE OF THE BAR AND IT CAME OUT OF THE BUSHING IN THEIR HANDS THE TECH SAID HE NEVER SAW A BAR BREAK LIKE THAT BEFORE AND THAT WAS THE CAUSE FOR HAVING TO GET THE WHEEL HUBS LOWERBALL JOINTS &TIE ROD ENDS REPLACED TWICE IN ONE YEAR ALONG WITH THE TIRES ON THE FRONT OF THE VAN SO THE VAN SITS IN THE DRIVE WAY UNTILL IT CAN GET FIXED (FINDING THE BAR IS THE HARD PART)DEALER SAID HE COULD NOT LOCATE ONE   NOW WHAT????  ANY HELP WOULD BE GREATLY APRESHIATED  ALSO THE DEALER HAD TO REPLACE THE TRANNY 4 TIMES ONCE ABOUT EVERY 12000-17000 MILES AND ONE OF THE TRANNYS ONLY LASTED FOR 325 MILES BEFORE THE VAN DIED ON THE NY STATE THRUWAY ON OUR WAY TO CANADA FROM SYRACUSE,N.Y. THEN IT TOOK THE 5 WEEKS TO FIX THE VAN AND GET IT BACK TO ME  SO HOW COULD I BE SURE THAT THE BREAKING OF THE SAWY BAR WAS NOT CAUSED FROM THE TECHS REMOVING THE UNIT X AMOUNT OF TIMES???????????ALONG WITH THE TIE RODS,WHEEL HUBS,ECT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10183908,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2006","dateComplaintFiled":"03/01/2007","vin":"","components":"ELECTRICAL SYSTEM","summary":"1998 FORD EXPEDITION INTERIOR LIGHTS STAYING ON, DOOR AJAR LIGHT STAYING ON, RADIO TURNING ON AND OFF BY ITSELF, TRAILER LIGHTS NOT WORKING, DASH LIGHTS FLASHING OFF AND ON.  I FOUND OUT THERE ARE A LOT OF PROBLEMS WITH THESE CARS HAVING LEAKING WINDSHIELDS ALLOWING WATER TO ENTER THE VEHICLE AND CAUSE ELECTRICAL SHORTING ON THE GEM AND FUSE BOX.  FORD DEALERSHIP SAID THIS IS A WELL-KNOWN ISSUE WITH A TSB 98-9-13 !!!  I DID A QUICK SEARCH ON THE INTERNET AND FOUND THAT THESE CAN CAUSE ELECTRICAL FIRES OR CAUSE CARS TO START BY THEMSELVES, LOSING ELECTRICAL STABILITY WHILE DRIVING RESULTING IN SEVERAL NEAR ACCIDENTS.  (NO BRAKE LIGHTS, ETC..)  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10182292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2006","dateComplaintFiled":"02/12/2007","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"BACK IN 2005 MY 1998 FORD EXPEDITION HAD A  SPARK PLUG BLOW OUT OF THE CYLINDER HEAD. HAD IT FIXED THE FIRST TIME WITH A HELI-COIL. IN 2006 IT BLEW OUT AGAIN HAD TO REPLACE THE CYLINDER HEADS.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10182200,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2005","dateComplaintFiled":"02/10/2007","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"MY HEAT WOULDN'T COME ON SOMETIMES, THEN THE HOT LIGHT CAME ON. HAD IT IN THE SHOP 2 TIMES, EVERYTIME SAID IT WAS FINE, ONLY CHANGING OUT TEMP GAUGE. DEC 2005 3RD TIME TOOK IT IN, SAME PROBLEM ONLY OIL LIGHT WOULD ALSO FLICKER AT LOW IDLE PULLING INTO PARKING SPOT.  TOOK IT BACK IN AND TOLD THEM THEY HAD TO FIND OUT WHAT WAS WRONG, IT HAD BEEN GOING ON TOO LONG. TOLD THEN HEAVY RESIDUE ON OIL CAP, COULD SEE DARK MARKS AROUND EXHAUST  PIPE. LOOSING RADIATOR FLUID SLOWLY. I AM NO MECHANIC BUT ALL I RESEARCHED SHOWED HEAD GASKET. TO MAKE STORY BRIEF, THEY TOLD ME SAME DAY ALL WAS OK, COMPUTER READ FINE.  I TOLD THEM I WAS NOT SATISFIED AND TO KEEP TESTING.  TOOK 3 DAYS, THEN THEY CALL ME TO SAY THE PROBLEM WAS THAT THE HEAD GASKET HAD FAILED. OF COURSE MY EXTENDED WARRANTY HAD ENDED 2 WEEKS BEFORE. THEY CLAIMED I HAD BEEN DRIVING IT WITH NO OIL AND TRIED TO GET ME TO BUY A NEW ENGINE!  I HAD BEEN CHECKING THE OIL MYSELF, NEVER RAN LOW. OIL PAN THICK WITH GUNK. I HAD IT IN FOR ALL REG MAINT, WHY WOULD IT HAVE GOTTEN THAT BAD? $3200.00 LATER I HAD NEW HEAD GASKET WATER PUMP, OIL PUMP, AND VARIOUS SEALS AND HOSES.  PICKET IT UP, FOLLOWING DAY HAD IT BACK FOR NOT WANTING TO START, ROUGH  IDLE. ANOTHER $175.00 LATER I GOT IT BACK. UNHAPPY TO KNOW THIS HAS BEEN AN ON GOING ISSUE AND MY 98 WINDSTAR, FELL IN THE AGE/MILES TIME FRAME FOR THE ISSUE. KNOWING THAT ONE VAN HAD THIS ISSUE THEY SHOULD HAVE KNOW FROM ALL MY DESCRIPTIONS WHAT THE PROBLEM WAS.  IF FOUND 2 WEEKS EARLIER IT WOULD HAVE BEEN COVERED UNDER WARRANTY. OIL LIGHT STILL FLICKERS NOW AND THEN WHEN PULLING INTO PARKING SPOT. I WILL NEVER BUT A FORD PRODUCT AGAIN. COMPANY WAS UNWILLING TO WORK WITH ME, GIVE ME ANY BREAKS.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10182116,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2006","dateComplaintFiled":"02/09/2007","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"ON THE UNDERSIDE OF THE VEHICLE THERE IS AN AUDIBLE, HIGH FREQUENCY RATTLE OR VIBRATION THAT IS INCREASED WHEN THE VEHICLE IS IN GEAR, STOPPED AND IN IDLE. THE NOISE REDUCES AND OFTEN GOES AWAY WHEN THE ENGINE RPMS ARE INCREASED ABOVE 600 PER MINUTE. THE VEHICLE HAS BEEN EXAMINED BY THE DEALER THREE TIMES, HAS HAD ALL OF THE EXHAUST BRACKETS TIGHTENED OR REPLACED TO NO AVAIL. OWNER WAS INFORMED THAT IT WAS A \"BACKED OUT BOLT IN THE EXHAUST HEAT SHIELD\", THIS BOLT WAS CHANGED BY DEALER ON THE 3RD TRIP, WITH NO CHANGE, IN FAT, THAT MADE IT WORSE. TWO DIFFERENT MUFFLER SHOPS HAVE LOOKED AT AND NOTICE NOTHING ELSE LOOSE OR MISSING. ON THE LAST VISIT TO THE DEALER, OWNER WAS TOLD THAT THE REASON FOR THE NOISE IS THAT THE \"EXHAUST PIPE IS TORQUED AND TWISTED A LITTLE BIT FROM HEAT CONTRACTION AND EXPANSION.\" *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10181978,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2007","dateComplaintFiled":"02/08/2007","vin":"1FMPU18L3WL","components":"VEHICLE SPEED CONTROL","summary":"APPROXIMATELY 2.5 HRS. INTO A 3 HR. TRIP WITH OUTSIDE TEMPERATURE IN THE SINGLE DIGIT RANGE, AND WITH CONSTANT HIGHWAY DRIVING (NO STOPPING) MY THROTTLE BECAME STUCK WHILE TRAVELING APPROX. 70 MPH. WHILE TRYING TO AVOID THE TRAFFIC THAT HAD  SLOWED IN FRONT OF ME I REACHED FOR THE IGNITION KEY AND TURNED THE TRUCK OFF WHILE I SEARCHED FOR A PLACE TO PULL-OVER TO.  AFTER THE TRUCK WAS STOPPED ON THE SIDE OF THE HIGHWAY I RESTARTED THE ENGINE ONLY TO HAVE IT RACE IN RPM'S. I WAS ABLE TO DRIVE THE TRUCK HOME THE REMAINING PART OF THE TRIP AFTER I REMOVED THE THROTTLE BODY COVER AND JUST LIGHTLY TOUCHED THE THROTTLE LINKAGE (JUST LEFT OF THROTTLE PLATE) WHICH RETURNED THE THROTTLE TO IDLE POSITION. TRUCK HAS BEEN TAKEN TO FORD DEALER WHERE AN UPGRADE OF THE PCV SYSTEM HAS BEEN PERFORMED (TSB 01-21-12).    TRUCK INFORMATION:    1998 FORD EXPEDITION  5.4 ENGINE  126000 MILES.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10181247,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2007","dateComplaintFiled":"01/31/2007","vin":"1FMRU18W5WL","components":"VEHICLE SPEED CONTROL","summary":"TL*- THE CONTACT RECEIVED A RECALL 05V38800) IN THE MAIL. REGARDING VEHICLE SPEED CONTROL:CRUISE CONTROL.  THE RECALL WAS HONORED AT THE DEALER.  THE CONTACT BELIEVED THAT IT WAS FORD'S RESPONSIBILITY TO  WARN THE CONSUMERS THAT THE BRAKE FLUID COULD BE LOST THROUGH A DEFECTIVE SWITCH, WHICH COULD CAUSE A CRASH.  *AK  THE CONSUMER STATED THE CRUISE CONTROL SWITCH WAS NEVER REPLACED UNDER RECALL, ONLY A FUSE LINE WAS ADDED TO THE SWITCH.  THE CONSUMER WAS NEVER TOLD THAT THE BRAKE FLUID COULD LEAK THROUGH THE DEFECTIVE SWITCH. UPDATED 03/19/07. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10180850,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2007","dateComplaintFiled":"01/26/2007","vin":"1FMPU18L0WL","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD EXPEDITION, TRITON ENGINE, FORCIBLE EJECTION OF SPARK PLUG.  THREADING STRIPPED FROM CYLINDER HEAD WILL NOT ALLOW REINSERTION OF SPARK PLUG.   COST TO REPAIR PER FORD SERVICE $4000.  FORD REFUSES TO ACKNOWLEDGE THIS AS A MANUFACTURING DEFECT AND ISSUE RECALL.  NO GUARANTEE IF REPAIRED THAT SAME FAILURE WILL NOT OCCUR AGAIN.  PROBABLE CAUSE:  POORLY DESIGNED ALUMINUM CYLINDER HEADS WITH INSUFFICIENT THREADING TO RETAIN SPARK PLUGS.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10179309,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2007","dateComplaintFiled":"01/22/2007","vin":"2FMZA5143WB","components":"ENGINE AND ENGINE COOLING","summary":"I JUST FOUND OUT THAT MY HEAD GASKET IS BLOWN ON MY 1998 FORD WINDSTAR.  I READ UP ON THIS AND SAW THAT THIS HAS BEEN AN ONGOING PROBLEM WITH FORD AND THEY HAVEN'T DONE ANYTHING TO CORRECT THIS PROBLEM NOR DO THEY OFFER YOU A SOLUTION TO FIX THIS PROBLEM AT THEIR EXPENSE.   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10179397,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2007","dateComplaintFiled":"01/22/2007","vin":"2FMDA5142WB","components":"TIRES","summary":"TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 1998 FORD WINSTAR  AT  35 MPH ON JUNE  26, 2005 THE PASSENGER SIDE FRONT TIRE CAME OFF  THE VEHICLE AND FELL TO THE GROUND, THE VEHICLE RAN OVER THE TIRE.  ON JANUARY 15, 2007 THE PASSENGER SIDE FRONT TIRE FELL OFF AND WENT BEHIND THE VEHICLE THEN HIT A FENCE ACROSS THE ROAD.  THE FRONT PASSENGER SIDE WENT INTO THE GROUND AND THE VEHICLE SPUN AROUND ONCE AND CAME TO A COMPLETE STOP.  THE VEHICLE WAS TOWED AND REPAIRED ON BOTH OCCASIONS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10178761,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2007","dateComplaintFiled":"01/15/2007","vin":"1FMPU18L6WL","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD EXPEDITION TRITON MOTOR-SPARK PLUG BLOWOUT #2 CYLINDER. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10178429,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2006","dateComplaintFiled":"01/11/2007","vin":"","components":"ELECTRICAL SYSTEM","summary":"THE BATTERY KEEPS RUNNING DOWN. CAN'T FIND ANYTHING LEFT ON INSIDE TRUCK. HAVE REPLACED BATTERY THREE TIMES. BATTERY HAS THE RIGHT AMOUNT OF CRANKING AMPS. STILL KEEPS RUNNING DOWN. HEARD THAT THERE MAYBE PROBLEMS WITH THE BATTERY CABLES OR SOME OTHER TYPE OF ELECTRICAL WIRING.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10178073,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2007","dateComplaintFiled":"01/08/2007","vin":"2FMZA5145WB","components":"STEERING","summary":"STEERING RACK FAILURE. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10177541,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2006","dateComplaintFiled":"01/02/2007","vin":"","components":"SUSPENSION","summary":"ABOUT 3-4 YEARS AGO, THE LEFT STABILIZER LINK BROKE.  I NOTICED A LOUD THUMP WHEN HITTING BUMPS AFTER PULLING OFF THE INTERSTATE.  2 WEEKS AGO, WE HAD A LOUD THUMP UNDER THE PASSENGER SIDE OF THE VEHICLE, THIS TIME THE RIGHT STABILIZER LINK WAS BROKE.     THIS PROBLEM APPEARS TO HAVE BEEN INVESTIGATED IN THE PAST HERE, HOWEVER IT SEEMS TO HAVE BEEN DISMISSED.  THIS PROBLEM INCREASES THE ROLL OF THE FRONT END WHEN TURNING AND CAN BE DANGEROUS IN A QUICK TURN TO AVOID AN ACCIDENT, ETC.    THIS VEHICLE IS NOT USED OFF ROAD OR WHERE INCREASED STRESSES ARE PUT ON THE SUSPENSION.  THIS IS THE SECOND OCCURRENCE ON THIS VEHICLE. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10177542,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2006","dateComplaintFiled":"01/02/2007","vin":"","components":"SUSPENSION","summary":"ABOUT 3-4 YEARS AGO, THE LEFT STABILIZER LINK BROKE.  I NOTICED A LOUD THUMP WHEN HITTING BUMPS AFTER PULLING OFF THE INTERSTATE.  2 WEEKS AGO, WE HAD A LOUD THUMP UNDER THE PASSENGER SIDE OF THE VEHICLE, THIS TIME THE RIGHT STABILIZER LINK WAS BROKE.     THIS PROBLEM APPEARS TO HAVE BEEN INVESTIGATED IN THE PAST HERE, HOWEVER IT SEEMS TO HAVE BEEN DISMISSED.  THIS PROBLEM INCREASES THE ROLL OF THE FRONT END WHEN TURNING AND CAN BE DANGEROUS IN A QUICK TURN TO AVOID AN ACCIDENT, ETC.    THIS VEHICLE IS NOT USED OFF ROAD OR WHERE INCREASED STRESSES ARE PUT ON THE SUSPENSION.  THIS IS THE SECOND OCCURRENCE ON THIS VEHICLE. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10177353,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2006","dateComplaintFiled":"12/29/2006","vin":"2FMZA5141WB","components":"ELECTRICAL SYSTEM","summary":"I WAS DRIVING  OUR 1998 FORD WINDSTAR NORTHWOODS EDITION FROM THE SHOPPING CENTER PARKING LOT ON 12-24-06 WHEN THE VAN BEGAN TO SMOKE. THE SMOKE CAME INTO THE CAR AS I TURNED ON THE HEATER. I PULLED THE CAR IMMEDIATELY TO THE SIDE OF THE ROAD AND CALLED 911.  WITHIN MINUTES THE CAR WAS  FULLY ON FIRE.  THERE WERE NO PREVIOUS PROBLEMS WITH THE CAR.  I BELIEVE THAT THE FIRE STARTED IN THE RIGHT FRONT NEAR THE DASHBOARD,THE FIRE CAME THROUGH THE FIREWALL AT THAT POINT, AND THAT IS WHERE THE SMOKE STARTED AND THE FLAME FIRST CAME OUT AND WHERE THE MOST INTENSE DAMAGE IS.  NEEDLESS TO SAY THE CAR IS TOTALED AND WE ARE NOW WITHOUT A MUCH NEEDED VEHICLE.  THE TOW TRUCK OPERATOR STATED THIS WAS THE THIRD FORD WINDSTAR IN THIS AREA TO BURN LIKE THIS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10174804,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2006","dateComplaintFiled":"11/30/2006","vin":"1FMRU1767WL","components":"POWER TRAIN","summary":"THE GEAR MARKER FOR MY 98 EXPEDITION TRANSMISSION BEGAN TO MARK INCORRECTLY. THE GEAR SHIFT CHANGER SHOWS THATS ITS IN PARK, WHEN ITS ACTUALLY IN REVERSE.  IT ALSO SHOWS THAT ITS IN NEUTRUAL WHEN ITS ACTUALLY STILL IN DRIVE.  THE MARKER IS OFF ITS CENTER AND HAS CAUSED ME AND MY WIFE SEVERAL CLOSE CALLS.  I CALLED THE LOCAL FORD DEALER WHICH SAID MY VEHICLE WAS NOT COVERD BY THE 97 RECALL, (97V171000) OF SEPT 30, 1997.  I ALSO CONTACTED FORD CUSTOMER SERVICE WHO RELATED THE SAME INFO THE LOCAL FORD DEALER HAD STATED.  THIS IS A DANGEROUS SITUATION AND I BELIEVE FORD SHOULD FIX IT FOR US. MY WIFE AND I HAVE HIT SEVERAL PARKED CARS WHEN TRYING TO NEGOTIATE THE VEHILCE INTO A PARKING SPACE. THERE WAS NO DAMAGE,BUT WE WERE LUCKY.   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10174582,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2006","dateComplaintFiled":"11/28/2006","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, A SPARK PLUG POPPED OUT OF PLACE WITHOUT WARNING.  THE VEHICLE WAS TOWED TO THE RESIDENCE.  THE DEALER WAS CONTACTED, AND DETERMINED THE CYLINDER HEAD NEEDED TO BE REPLACED.    UPDATED 12/28/2006 - *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10173865,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2006","dateComplaintFiled":"11/20/2006","vin":"1FMPU18L6WL","components":"ELECTRICAL SYSTEM","summary":"MY 1998 FORD EXPEDITION XLT CAUGHT FIRE WHEN PARKED IN THE   PARKING LOT OF GEORGIO'S RESTAURANT AFTER DRIVING FOR ABOUT 20 MINUTES.  FIRE STARTED IN THE ENGINE COMPARTMENT AND REMAINED LOCALIZED THERE.   ENTIRE ENGINE COMPARTMENT FLAMED UP, BURNED A HOLE THROUGH THE HOOD, AND DAMAGED EVERYTHING FORWARD OF THE VEHICLES FIREWALL. FLAME WAS CONTAINED AND EXTINGUISHED USING INDUSTRIAL FIRE EXTINGUISHERS AVAILABLE AT THE RESTAURANT GEORGIO'S WHERE MY WIFE, DAUGHTER, AND I WERE MEETING MY PARENTS FOR DINNER. THE VEHICLE HAS A GOOD SERVICE RECORD AND HAS BEEN SERVICE AT THE LOCAL FORD DEALER A FEW TIMES, SO THIS WAS A HUGE SURPRISE.  I AM FAIRLY CONFIDENT THE VEHICLE WILL BE DECLARED \"TOTALED\" BY MY INSURANCE CARRIER GEICO. MY WIFE AND I DEPEND ON HAVING A SECOND VEHICLE BECAUSE I DRIVE OUR OTHER VEHICLE 60 MINUTES AWAY EVERY DAY FOR WORK. SINCE SHE SPENDS HER TIME RAISING OUR DAUGHTER, I AM THE SOLE SOURCE OF INCOME, BUT WE'RE UNSURE THAT INCOME CAN ACCOMMODATE A CAR PAYMENT (BOTH OF OUR VEHICLES ARE PAID FOR).  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10174344,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2006","dateComplaintFiled":"11/20/2006","vin":"2FMDA51U4WB","components":"POWER TRAIN","summary":"1998 WINDSTAR JERKS WHEN DOWN SHIFTING.  *TS  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10171845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2003","dateComplaintFiled":"10/25/2006","vin":"2FMZA5145WB","components":"SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"I PURCHASED A 1998 WINDSTAR VAN FROM THE FORD DEALER LOCATED IN CORNING CA. I HAVE HAD NOTHING BUT TROUBLE WITH IT PASSING SMOG FOR THE OXY SENSOR. AND THE TRANSMISSION HAS NEVER WORKED RIGHT. THE TURBO THING IS BAD. WHEN I WENT TO TRADE IT IN I FOUND THAT THE VEHICLE WAS OUT OF CANADA. AND THESE THINGS WERE PART OF THE RECALLS REPORTED TO YOU. BUT, FORD OF CORNING SAID THEY DID NOTHING TO THIS VAN BEFORE SELLING IT TO ME. I FOUND 14 THINGS WRONG WITH THIS VEHICLE. I ACTED UP A MONTH AFTER PURCHASE.  BUT I WAS ON AWARE OF MY RIGHTS AS A CONSUMER. ALSO, I WAS NOT SURE WHAT OMS MEANT. THE VAN IS STUCK IN FOLSOM,CA AT AAMCO TRANSMISSION REPAIR SHOP. FINANCED THROUGH FIRESIDE BANK. FORD OF CORNING SAID THEY DID NOTHING TO THE VAN BEFORE I PURCHASED IT BUT CLEANING IT.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10171041,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2006","dateComplaintFiled":"10/17/2006","vin":"2FMZA5140WB","components":"STEERING","summary":"DT*: THE CONTACT STATED THERE WAS A GRINDING NOISE FROM THE STEERING WHEEL WHEN TURNED.  THE STEERING WHEEL PULLED TO THE RIGHT OR LEFT WITHOUT WARNING WHILE DRIVING 40 MPH.  THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED, BUT INFORMED THE CONTACT THE VEHICLE WAS NOT INCLUDED IN RECALL # 97V165000 REGARDING THE STEERING:GEAR BOX:SHAFT SECTOR DUE TO THE VIN, ALTHOUGH THE VEHICLE HAD THE SAME PROBLEMS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10171001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2006","dateComplaintFiled":"10/16/2006","vin":"1FMRV18W7WL","components":"POWER TRAIN","summary":"DT*: THE CONTACT STATED THE VEHICLE WAS NOT INCLUDED IN RECALL #97V171000 REGARDING POWERTRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION(PRNDL) DUE TO THE VIN.  THE VEHICLE HAD THE SAME PROBLEMS.  THE SERVICE DEALER DETERMINED THAT THE SHIFT CONTROL NEEDED A TIE REPLACEMENT TO THE STEERING COLUMN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10170816,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/06/2006","dateComplaintFiled":"10/14/2006","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"A SPARK BLEW OUT THE ENGINE LEADING TO MAJOR ENGINE DAMAGE.  TO FURTHER HURT THE FORD REPUTATION THEY SAID IT WOULD COST MY LIFE SAVINGS TO REPAIR IT WHEN I HAD IT TOWED TO A REPUTABLE MECHANIC MY FINDINGS IS THAT IT WOULD ONLY COST HALF OF MY LIFE SAVINGS NOT ONLY WAS I TOLD THIS BUT THEN I FIND EVIDENCE THAT THERE IS A HUGE COVER UP .PLEASE LORD DON'T LET MY GOVERNMENT BE CAUGHT UP IN THIS MESS THIS CORPORATION HAS A LOT OF INFLUENCE BUT THE AMERICAN PEOPLE HAVE A RIGHT TO LIVE IN A JUST SOCIETY WE THE PEOPLE ARE WHAT THIS NATION IS MADE FROM AND CORPORATIONS COME AND GO.  *NM  DUPLICATE OF ODI #10170656.  NO INJURIES PER CONSUMER CALL BY C. ROSE ON 1/16/07","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10170757,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2006","dateComplaintFiled":"10/13/2006","vin":"2FMDA5142WB","components":"POWER TRAIN","summary":"DT*: THE CONTACT STATED A BURNING SMELL WAS PRESENT AFTER THE VEHICLE WAS PARKED.  UPON INSPECTION, THERE WAS TRANSMISSION FLUID ON THE GROUND OF THE DRIVEWAY.  UNDERNEATH THE VEHICLE THERE WAS FLUID LEAKING OUT OF THE SERVO COVER OF THE TRANSMISSION.  THE DEALER WAS CONTACTED AND FAXED A COPY OF THE NHTSA RECALL #97V097000.  THE CONTACT WAS TOLD THAT THE TRANSMISSION MECHANIC STATED THERE WAS NO RECALLS PERTAINING TO THE SERVO COVER AND THERE WERE NEVER ANY VEHICLES REPAIRED AT THAT DEALERSHIP ACCORDING TO THE NHTSA RECALL.  WHEN THE DEALER WAS ASKED TO FIX THE VEHICLE BASED ON THE RECALL, THE CONTACT WAS TOLD THE INFORMATION MEANT NOTHING TO THEM.  THE MANUFACTURER WAS CONTACTED WHO EXPRESSED THAT THEY COULD NOT AUTHORIZED REPAIRS FOR THE VEHICLE UNDER THE NHTSA RECALL.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10170656,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2006","dateComplaintFiled":"10/12/2006","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE SHOT A SPARK PLUG OUT DEALER ADVISED TO REPLACE WHOLE ENGINE FOR 5000 INSTEAD OF 4000 TO REPLACE DEFECTIVE CYLINDER HEAD DEALER CHARGED ALMOST 300 TO CHANGE OUT SPARK PLUGS COULDN'T FINISH JOB BECAUSE THREADS IN HOLE WERE STRIPPED OUT REQUIRING MAJOR ENGINE WORK VEHICLE HAS ONLY 96000 MILES FOUND MECHANIC THAT IS DOING WORK TO HOPEFULLY FIX FOR ABOUT 2000. *JB  DUPLICATE OF ODI #10170816.  NO INJURIES PER CONSUMER CALL BY C. ROSE ON 1/16/07","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10170695,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/06/2006","dateComplaintFiled":"10/12/2006","vin":"1FMRU1762WL","components":"VEHICLE SPEED CONTROL","summary":"MY 1998 FORD EXPEDITION CAUGHT ON FIRE WHEN I WAS IN THE BANK,THE FIRE TOTALED THE VEHICLE , I WAS INJURED TRYING TO PUT THE FIRE OUT. THE FIRE DEPT CHIEF AND STAFF HAD TO DISCONNECT THE BATTERY TO STOP FIRE FROM CONTINUING.  THEY INDICATED THE INCIDENT WAS CAUSED BY FACTORY RECALL(SPEED CONTROL RECALL-DEFECT)  MY EXPEDITION WAS TOTALLY DAMAGED AND WAS PICKED UP BY APPEL FORD IN SEP-06-2006  I AM NOT HAPPY WITH APPEL  FORD'S REACTION, AND I HAVE NOT RECEIVED ANYTHING FROM FORD????????   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10170565,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2006","dateComplaintFiled":"10/11/2006","vin":"2FMZA51U4WB","components":"LATCHES/LOCKS/LINKAGES","summary":"DT*: THE CONTACT STATED THE FRONT HOOD UNLATCHED FROM THE VEHICLE WHILE TRAVELING 65 MPH.  THE HOOD BLEW OFF, AND WENT THROUGH THE WINDSHIELD NEARLY CAUSING INJURIES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10170188,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2006","dateComplaintFiled":"10/07/2006","vin":"2FMDA5140WB","components":"ELECTRICAL SYSTEM","summary":"THURSDAY OCT. 5, 2006 AT 7:00 PM, MY VAN WAS SITTING IN THE PARKING LOT AT MY SON'S HIGH SCHOOL WHERE IT CAUGHT FIRE AND WAS COMPLETELY DESTROYED. I WAS NOT NOTIFIED OF ANY PROBLEMS WITH MY WINDSTAR VAN.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10169308,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2006","dateComplaintFiled":"09/26/2006","vin":"2FMZA5143WB","components":"TIRES","summary":"DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED FOR SIX HOURS, THE LEFT FRONT TIRE EXPLODED.  ALSO, THE TREAD HAD SEPARATED.  THE DEALERSHIP INSPECTED THE TIRE AND DETERMINED THE CONTACT OVER INFLATED THE TIRE, RESULTING IN THE TIRE EXPLODING.  THE DEALERSHIP REPLACED THE TIRE, BUT REFUSED TO GIVE THE DAMAGED TIRE BACK TO THE CONTACT.  THE TIRE WAS SIZE: P21570R15.  THE BRAND NAME WAS AN ALL SEASON COOPER DOMINATOR.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10167872,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2006","dateComplaintFiled":"09/11/2006","vin":"2FMZA5146WB","components":"ELECTRICAL SYSTEM","summary":"DT*: THE CONTACT STATED WHILE TRAVELING 10 MPH, THE ENGINE BEGAN TO SMOKE.  THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED A FIRE UNDER THE HOOD ON THE PASSENGER SIDE.  THE CONTACT WAITED FOR THE FIRE TO EXTINGUISH ITSELF, AND THEN THE VEHICLE WAS TOWED TO THE RESIDENCE.    THE VEHICLE WAS NOT INSPECTED BY A MECHANIC.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10167721,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2006","dateComplaintFiled":"09/08/2006","vin":"1FMPU1815WL","components":"VEHICLE SPEED CONTROL","summary":"DT*: THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE AND BURNED DOWN THEIR HOUSE, GARAGE, CAR AND OTHER BELONGINGS.  THERE WAS A RECALL REMEDY #05V388000 PERFORMED FOR THE VEHICLE SPEED CONTROL LAST YEAR.  THE VEHICLE SPEED CONTROL SWITCH CAUSED THE FIRE.  THE VEHICLE HAD BEEN IN THE GARAGE FOR TEN MINUTES BEFORE CATCHING ON FIRE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10166428,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2006","dateComplaintFiled":"08/24/2006","vin":"1FMPU18L9WL","components":"POWER TRAIN","summary":"BEGAN MAKING NOISE.  HAD IT CHECKED AND REPAIRED BY DEALER.  DEALER SAID THIS WAS A \"FACTORY\" DEFECT WHERE THE RING AND PINION GEAR WERE VERY BADLY MIS-ALIGNED.  THE FORD DEALERSHIP MECHANIC SAID IT WAS THE WORST HE HAS EVER SEEN.  HE SAID THIS WAS RESPONSIBLE FOR THE PENDING FAILURE.  HE SAID IF WE HAD WAITED, IT WOULD HAVE CAUSED A FAILURE.  WE REPORTED THIS TO FORD MOTOR COMPANY, BUT THEY SAID THEY WOULD TAKE NO RESPONSIBILITY.  WE FEEL SINCE THIS WAS A FACTORY DEFECT AND NOT NORMAL WEAR AND TEAR THAT THE COMPANY SHOULD TAKE RESPONSIBILITY FOR THIS.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10166062,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2006","dateComplaintFiled":"08/20/2006","vin":"2FMDA5143WB","components":"VEHICLE SPEED CONTROL","summary":"EVEN THOUGH THE VAN I JUST PURCHASED DOES NOT SEEM TO HAVE A RECALL ON IT I HAD TOTAL BRAKE FAILURE DUE TO COMPLETE LEAKING OUT OF ALL THE BRAKE FLUID THROUGH THE CRUISE CONTROL DEACTIVATION SWITCH,  THE DUAL MASTER CYLINDER IS SUPPOSED TO PREVENT THIS BUT IT DIDN'T.  THE SWITCH ON THE BOTTOM OF THE MASTER CYLINDER AND THE FACT THAT THE REAR WHEEL CYLINDERS WERE SEEPING ALLOWED ALL THE FLUID TO LEAVE AFTER ONLY THREE WEEKS OF DRIVING. I JUST PURCHASED THE VEHICLE.  I HAD MECHANICS CHECK IT OUT AND THE SWITCH IS THE SAME TYPE THAT IS CAUSING THE FIRES.  I HAVE TO WONDER IF THE LEAKING DRIPPING ON TO HOT MOTOR PARTS COULD CAUSE THE FIRES AS WELL AS SOME ELECTRICAL OVERLOAD DUE TO THE BRAKE FLUID EATING THROUGH PLASTIC AND RUBBER .  I TRULY REGRET PURCHASING THIS VEHICLE BEFORE RESEARCHING.  I MAY BE ASKING THE DEALER TO TRADE ME INTO ANOTHER VEHICLE JUST DUE TO NOT WANTING TO DIE AT AN EARLY AGE DUE TO FORDS LACK OF QUALITY CONTROL IT IS A SHAME THAT ANY MANUFACTURER CAN BUILD ANY PIECE OF JUNK WITHOUT REGARDS TO END RESULT AND ONLY WORRYING ABOUT THE PROFIT OF SELLING AND THE FACT THAT RISK MANAGEMENT AFTER THE FACT OF WAITING FOR MANY TO BE EFFECTED BY DEATH OR LOSS OF VEHICLE TO HAVE A RECALL FORCED AND FIXING A BAD DESIGN ONCE PRESSED TO DO SO.  I FEEL THE MASTER CYLINDERS WHOLE SAFETY IS IN THAT ONE CHAMBER IS MOST LIKELY FUNCTIONAL UNDER MOST SYSTEM FAILURES OF WHEEL CYLINDERS , HOSES, ETC BUT HAVING A PART DIRECTLY ATTACHED TO THE FRONT CHAMBER AND WITH THE COMMON LIKELIHOOD OF REAR WHEEL CYLINDER LEAKAGE AT SOME POINT COULD LEAD TO TOTAL SYSTEM FAILURE LIKE I EXPERIENCED.  THE FACT THAT THIS MASTER CYLINDER IS HIDDEN FROM EASY VIEW DOES NOT ALLOW THE OWNER TO EASILY VISUALIZE A LEAK AT THIS PART.  WHY IS BRAKE FLUID NEEDED TO ACTUATE A DEACTIVATION OF THE CRUISE CONTROL WOULDN'T A SWITCH (ELECTRICAL OR MECHANICAL) PLACED WITH THE BRAKE PEDAL ARM ACTIVATING IT A SIMPLER WAY OF MAKING THIS HAPPEN. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10165941,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2006","dateComplaintFiled":"08/18/2006","vin":"1FMRU18W1WL","components":"VEHICLE SPEED CONTROL","summary":"DT*:  THE CONTACT STATED THE VEHICLE CAUGHT FIRE AND BURNED WHILE PARKED.  A FIRE DEPARTMENT REPORT WAS TAKEN.  THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THE FIRE STARTED DUE TO AN OVERHEATED SPEED CONTROL DEACTIVATION SWITCH.  THERE WAS A NHTSA RECALL # 05V388000 WHICH PERTAINED TO THE VEHICLE SPEED CONTROL.  THE DEALER DETERMINED THAT THE VEHICLE WAS INCLUDED IN THE RECALL, HOWEVER THE CONTACT STATED THAT THERE WAS NO RECALL NOTICE RECEIVED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10165635,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2006","dateComplaintFiled":"08/16/2006","vin":"1FMRU18W9WL","components":"VEHICLE SPEED CONTROL","summary":"WHEN VEHICLE WAS IN CRUISE CONTROL, IT COULD NOT BE DEACTIVATED BY BRAKE PEDAL.  THIS OCCURRED AFTER THE \"CRUISE CONTROL\" RECALL WORK WAS PERFORMED ON THE VEHICLE.  ADDITIONALLY, THE BRAKE LAMP LIGHTS ARE NOW OUT AND THE VEHICLE CANNOT BE SHIFTED OUT OF PARK.  (THIS APPEARS TO BE THE SAME DEFECT AS THE RECALL FOR THE 2001 FORD TAURUS, BUT DOES NOT SEEM TO APPLY TO THE 1998 FORD EXPEDITION).  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10165032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2006","dateComplaintFiled":"08/09/2006","vin":"1FMRU18W6WL","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"I OWN A 1998 FORD EXPEDITION XLT. MY CHECK ENGINE LIGHT HAS BEEN ON FOR THE PAST 8 MONTHS. WHEN TRUCK IS CONNECTED TO COMPUTER FOR TROUBLE SHOOT EGR CODE IS DETECTED. I HAVE CHANGED EGR,SOLENOID,COMPUTER AND TO THIS DATE LIGHT IS STILL ON. I HAVE BEEN DOING RESEARCH AND A LARGE AMOUNT OF PEOPLE WITH FORD EXPEDITIONS ARE HAVING THIS PROBLEM. PLEASE HELP.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10164464,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2006","dateComplaintFiled":"08/04/2006","vin":"2FMZA5145WB","components":"VEHICLE SPEED CONTROL","summary":"DT*: THE CONTACT STATED WHILE THE VEHICLE WAS IDLING THE ABS AND PARKING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THE VEHICLE NEEDED TO BE INSPECTED BY AN AUTHORIZED SERVICE DEALER. THE SERVICE DEALER MECHANIC REPLACED SOME FUSES AND THE CRUISE CONTROL DEACTIVATION SWITCH. THERE WAS A RECALL #06V286000 PERTAINING TO THE DEACTIVATION SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10163701,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2006","dateComplaintFiled":"07/20/2006","vin":"","components":"WHEELS","summary":"1998 WINDSTAR LUG NUTS SHEARED OFF.  *TS  THE LEFT FRONT WHEEL  CAME OFF THE VEHICLE AS A RESULT OF THE LUG NUT SHEARING OFF.  THE VEHICLE LANDED ON IT'S WHEEL.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10162113,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2006","dateComplaintFiled":"07/11/2006","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"DT*: THE CONTACT STATED THE VEHICLE WAS LEAKING ANTIFREEZE ONTO THE INTAKE MANIFOLD BEHIND THE ENGINE.  AN INDEPENDENT MECHANIC DETERMINED THE UPPER PART OF THE ENGINE NEEDED TO BE REMOVED TO REPAIR THE LEAK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10162041,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2006","dateComplaintFiled":"07/10/2006","vin":"2FMZA5143WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE BRAKES SUDDENLY STARTED FAILING AND THE BRAKE PETAL WOULD GO TO THE FLOOR LIKE A DEFECTIVE MASTER CYLINDER. THE MASTER CYLINDER WAS REPLACES 3 TIMES AT 2 DIFFERENT SHOPS BECAUSE THEY WERE SURE IT WAS THE MASTER CYLINDER AND THEY THOUGHT PERHAPS IT WAS A DEFECTIVE REPLACEMENT.    THE DEFECT ENDED UP BEING THE ANTILOCK BRAKE SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU).  IF YOU DO AN INTERNET SEARCH FOR WINDSTAR HCU, YOU WILL FIND WINDSTAR REVIEWS RATING THEIR BRAKES AS SIGNIFICANT PROBLEMS SPECIFICALLY STATING \"AN OCCASIONAL PROBLEM ON THIS VEHICLE IS FAILURE OF THE ANTILOCK BRAKE SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU). THE COST TO REPAIR THE ABS HYDRAULIC CONTROL UNIT IS ESTIMATED AT $975.00 FOR PARTS, WITHOUT TRACTION CONTROL, AND $1,200.00 FOR PARTS, WITH TRACTION CONTROL, AND $162.50 FOR LABOR.\"  THIS PROBLEM ALSO AFFECTS THE 1997 WINDSTAR. HTTP://AUTOS.MSN.COM/RESEARCH/VIP/RELIABILITY.ASPX?YEAR=1998&MAKE=FORD&MODEL=WINDSTAR AND HTTP://AUTOS.MSN.COM/RESEARCH/VIP/RELIABILITY.ASPX?YEAR=1997&MAKE=FORD&MODEL=WINDSTAR      THIS IS POTENTIALLY A LIFE THREATENING PROBLEM AND SHOULD BE SUBJECT TO A RECALL IF IT IS BAD ENOUGH THAN IN AUTO REVIEWS THEY CITE IT AS A PROBLEM WITH FORD WINDSTARS.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10161011,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2006","dateComplaintFiled":"06/28/2006","vin":"2FMDA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE OIL FOUND IN COOLANT.  TIMING COVER GASKET FAILURE.  LOUD ENGINE KNOCK FROM REAR VALVE BANK- POSSIBLE WRIST-PIN/LOWER INTAKE GASKETS/VALVE PROBLEMS.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10157334,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"05/03/2006","vin":"","components":"EXTERIOR LIGHTING","summary":"1998 WINDSTAR HEADLIGHTS ARE EXTREMELY CLOUDED MAKING LOW BEAMS USELESS.  *TS  THE HEADLIGHT ARE CLOUDY ON THE INSIDE AND THE OUTSIDE AND CANNOT BE POLISHED.  THE DEALER INDICATED THAT THIS WAS A COMMON PROBLEM.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10155623,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2006","dateComplaintFiled":"04/18/2006","vin":"2FMZA5146WB","components":"WHEELS","summary":"ON 4/16/06 I WAS DRIVING THE VEHICLE AND FELT SOMETHING STRANGE IN THE RIGHT FRONT WHEEL.  I CHECKED TO SEE IF THE TIRE WAS FLAT AND FOUND NOTHING NOTICEABLE.  I CONTINUED ON MY WAY DROVE ABOUT ONE MORE MILE WHEN ALL FIVE LUGS OF THE PASSENGER SIDE FRONT TIRE BROKE CAUSING THE TIRE TO FALL OFF.  THE TIRE DAMAGED THE FENDER AND DOOR.  THE VEHICLE WAS TOWED TO A REPAIR SHOP.  THE MECHANIC INSPECTED AND REPLACED THE LUGS.  HE COULD NOT FIND ANY REASON FOR THE LUGS TO BREAK.  1998 FORD WINDSTAR.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10153658,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2006","dateComplaintFiled":"03/24/2006","vin":"","components":"VEHICLE SPEED CONTROL","summary":"DT*:  THE CONTACT STATED THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY.  THE FIRE WAS COMING FROM UNDER THE HOOD AREA.  THE FIRE SPREAD TO THE GARAGE AND DAMAGE WAS SUSTAINED.  THE FIRE DEPARTMENT EXTINGUISHED THE FIRE.  THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY.  THE MANUFACTURER WAS ALERTED.  THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL THE NHTSA CAMPAIGN ID# 05V388000.  THIS VEHICLE WAS INCLUDED IN THE RECALL BUT THE CONTACT WAS NEVER NOTIFIED.  THE FORD MANUFACTURER HAD THE VEHICLE INSPECTED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10153552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2006","dateComplaintFiled":"03/23/2006","vin":"2FMZA51U4WB","components":"ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER","summary":"I HAVE A 1998 FORD WINDSTAR IN WHICH I RECENTLY HAD TO REPLACE AN OIL PAN BECAUSE THE MECHANIC TOLD ME THAT IT HAD WARPED AND WAS CAUSING AN OIL LEAK ON THE EXHAUST SYSTEM. NO ONE HAS EVER HEARD OF A FAULTY OIL PAN IS THERE ANYONE ELSE WITH THIS PROBLEM?*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10152262,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2005","dateComplaintFiled":"03/09/2006","vin":"1FMRU17L7WL","components":"ELECTRICAL SYSTEM","summary":"MY WIFE DRIVING THE VEHICLE A 98 FORD EXPEDITION ON U.S HIGHWAY 27  ABOUT 5 MILES EAST OF CLEWISTON AND THE CAR STARTED TO SMOKE, SHE  STOPPED IT , GOT OFF AND THEN THE CAR CAUGHT ON FIRE.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10153024,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2006","dateComplaintFiled":"03/09/2006","vin":"1FMRU18W3WL","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"1998 EXPEDITION CRUISE CONTROL WAS DISCONNECTED. WHEN IT WAS RECONNECTED THERE WAS A SUDDEN VIBRATION.  *TS  THE CONSUMER WAS INFORMED OF A RECALL ON THE CRUISE CONTROL IN SEPTEMBER 2005 AND HAD IT DISCONNECTED WHILE WAITING TO HAVE IT FIXED.  ON DECEMBER 28, 2005 THE CRUISE CONTROL WAS RECONNECTED BUT WASN'T USE UNTIL JANUARY 2006.  WHEN IT WAS FINALLY USED THERE WAS A VIBRATION.  THE VEHICLE WAS PARKED AND THE CONSUMER OBSERVED FLUID LEAKING ONTO THE DRIVEWAY.  THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NO WAS THAT THE VIBRATION WAS CONNECTED TO THE RECALL WORK.  THE VEHICLE WAS TAKEN TO THE CONSUMER'S REGULAR MECHANIC WHO DETERMINED THAT THE TRANSFER CASE BUSHING WAS DAMAGED ALONG WITH THE DRIVELINE AND TRANSFER CASE.  ALL PARTS HAD TO BE REPLACED.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10152188,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2006","dateComplaintFiled":"03/08/2006","vin":"2FMDA5148WB","components":"STEERING","summary":"VEHICLE HAS A DANGEROUS RACK AND PINION INPUT SHAFT STEERING GEAR. THIS IS COVERED UNDER RECALL 97V-165000, HOWEVER, AFTER CONTACTING THE DEALER AND FORD MOTOR COMPANY SEVERAL TIMES THEY REFUSE ALL RESPONSIBILITY IN CORRECTING THIS PROBLEM. THIS IS A SAFETY ISSUE AND FORD REFUSES TO TAKE ANY AND ALL CORRECTIVE ACTIONS. NHTSA WAS USELESS IN HELPING THE SITUATION. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10151638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2006","dateComplaintFiled":"03/02/2006","vin":"1FMRU1767WL","components":"VEHICLE SPEED CONTROL","summary":"DT*: THE CONTACT STATED THERE IS CURRENTLY NOT A PROBLEM WITH THE VEHICLE.  HOWEVER, THERE IS A NHTSA RECALL, #05V388000 ON THE VEHICLE REGARDING THE VEHICLE SPEED CONTROL CRUISE CONTROL.  THE PARTS NEEDED TO REPAIR THEIR VEHICLE ARE NOT AVAILABLE AT THEIR LOCAL DEALERSHIP.  THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE.  THE MANUFACTURER WAS ALERTED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10150989,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2005","dateComplaintFiled":"02/23/2006","vin":"1FMPU18L6WL","components":"POWER TRAIN,VISIBILITY,LATCHES/LOCKS/LINKAGES,SEATS,ELECTRICAL SYSTEM","summary":"DT*: THE CONTACT STATED THE DRIVER'S SIDE POWER SEAT MECHANISM DOES NOT WORK PROPERLY, RESULTING IN DRIVER'S INABILITY TO VIEW THE ROAD.  THE SEAT MOVES UP AND DOWN, BUT WILL NOT GO FORWARD OR BACKWARD.  THE DEALERSHIP DETERMINED THE MECHANISM NEEDED TO BE REPLACED.    UPDATED 3/17/2006 - RIGHT FRONT AXLE LEAKED, WINDSHIELD WASHERS FAILED.  THE GLASS IN THE DRIVER'S SIDE WINDOW WOULD NOT GO UP.  THE DOOR LOCKS LOCKED THE CONSUMER OUT OF THE VEHICLE.  THE HORN WAS DIFFICULT TO LOCATE.  THE REAR TAILGATE WINDOW EXPLODED.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10151030,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2006","dateComplaintFiled":"02/23/2006","vin":"1FMPU18L8WL","components":"ENGINE AND ENGINE COOLING","summary":"DT*: THE CONTACT STATED WHILE DRIVING 35 MPH A SPARK PLUG BLEW OUT OF THE CYLINDER HEAD DUE TO THE THREAD HOLDING THE SPARK PLUG INTO PLACE AND THE ENGINE STALLED.  THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION.  UPON INSPECTION, THE DEALERSHIP PUT A HELI COIL IN THE CYLINDER HEAD AND REPLACED THE SPARK PLUG, WHICH REMEDIED THE PROBLEM.    UPDATED 3/9/2006 - THE FIRST FAILURE OCCURRED AT 48000 MILES ON THE #2 CYLINDER.  THE PLUG WAS BLOWN OUT OF THE CYLINDER HEAD.  THE LATEST FAILURE WAS ON THE #7 PLUG.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10150869,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2006","dateComplaintFiled":"02/22/2006","vin":"","components":"WHEELS","summary":"1998 FORD WINDSTAR. 2 DRIVER SIDE WHEEL LUG BOLTS BROKE OFF WHILE DRIVING. BOTH STUDS SHEARED COMPLETELY OFF.  REPLACED BOTH STUDS FROM FORD PARTS AND 3 WEEKS LATER 1 OF THE NEW REPLACEMENT LUG BOLTS BROKE OFF. *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10149622,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2002","dateComplaintFiled":"02/07/2006","vin":"2FMZA5141WB","components":"ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES","summary":"ELECTRONICS-DOOR AJAR WARNING LIGHT STAYS ON SPECIFICALLY WHEN WEATHER IS DAMP OR MILD. THIS CAUSES DOOR LOCKS TO UNLOCK BY THEMSELVES EVEN WHEN VEHICLE IS IN MOTION, ALSO DOOR CHIME KEEPS CHIMMING. BATTERY LOOSES POWER BECAUSE DOME LAMP STAYS ON FOR EXTENDED PERIOD OF TIME.  REAR WINDSHIELD WIPERS WILL NOT WORK IF ILLUMINATED DOOR AJAR WARNING IS CAUSED BY OPENING OR CLOSING REAR LIFTGATE.  REPAIRS HAVE BEEN MADE TO DRIVER DOOR SWITCH AT THE COST OF $100 PARTS AND LABOR, HOWEVER THE PASSENGER DOOR, SIDE SLIDER AND REAR LIFTGATE HAVE THE SAME PROBLEM.  IM NOT SURE IF DOORS ARE REALLY CLOSED OR NOT.  SINCE THE DOORS WONT STAY LOCKED, I BELIEVE THIS POSES AS A SAFETY HAZARD TO ALL PASSENGERS.  MECHANICS HAVE TOLD ME THAT THIS IS A COMMON PROBLEM WITH MINI VANS.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10148811,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2006","dateComplaintFiled":"01/27/2006","vin":"1FMRU17L4WL","components":"VEHICLE SPEED CONTROL","summary":"I BACKED OUT OF A PARKING SPACE AND HAD MY FOOT ON THE BRAKE AS I SHIFTED OUT OF REVERSE AND INTO NEUTRAL.  AS SOON AS I SHIFTED INTO DRIVE THE ENGINE ACCELERATED WITH GREAT FORCE.  I KEPT MY FOOT ON THE BRAKE PEDAL AND SHIFTED BACK INTO NEUTRAL AND TURNED OF THE IGNITION STOPPING THE VEHICLE AND AVOIDING AN ACCIDENT.  I MEASURED THE RESULTING TIRE SKID MARK FROM THE LEFT REAR TIRE AND IT WAS ABOUT 9 FEET LONG.  I TOOK THE VEHICLE TO THE FORD DEALER ON JANUARY 23, 2006 FOR A DIAGNOSTIC CHECKUP.  THEY KEPT IT OVERNIGHT AND TRIED TO DUPLICATE THE UNINTENDED ACCELERATION AND TO CHECK OUT ANY POSSIBLE MECHANICAL DEFECTS.  NONE WERE FOUND AND THE VEHICLE WAS RETURNED WITH A SUGGESTION TO HAVE A VEHICLE DATA RECORDER INSTALLED WHEN ONE WAS AVAILABLE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10148463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2006","dateComplaintFiled":"01/24/2006","vin":"1FMRU18W3WL","components":"SEAT BELTS","summary":"DT*: THE CONTACT STATED THE LEFT FRONT DRIVER'S SEAT BELT WILL NOT PROPERLY LOCK INTO THE BUCKLE ASSEMBLY.  THIS FAILURE OCCURRED WITHOUT INCIDENT.  THE VEHICLE HAS NOT BEEN SEEN BY A DEALER.  UPDATED 02/28/06. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10148494,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2005","dateComplaintFiled":"01/24/2006","vin":"1FMRU1764WL","components":"VEHICLE SPEED CONTROL","summary":"MY 1998 FORD EXPEDITION CAUGHT ON FIRE AT 4:00 AM BY ITSELF. IT WAS LAST DRIVEN 14 HOURS PRIOR TO CATCHING ON FIRE.  THE FIRE WAS SO HOT IT MELTED THE HOOD OF THE CAR.  THE CAR WAS COMPLETELY DESTROYED. THE FIRE INSPECTOR SAID IT STARTED WHERE THE CRUISE CONTROL SWITCH WAS  LOCATED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10148183,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2006","dateComplaintFiled":"01/20/2006","vin":"","components":"STEERING","summary":"POWER STEERING RETURN LINE FROM RACK TO COOLER RUBBED ON FRAME OF 98 FORD WINDSTAR UNTIL A HOLE RESULTED IN LOSS OF MOST PS FLUID.  DRASTIC LOSS OF FLUID OCCURRED DESCENDING BLUE RIDGE MOUNTAINS.  WINDSTAR HAD ABOUT 125,000 MILES, AND THE DAMAGE TO THE HOSE WAS NOT VISIBLE FROM NORMAL INSPECTION.  FLUID SPRAYED OVER HOT ENGINE PARTS BUT DID NOT IGNITE. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10148251,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2006","dateComplaintFiled":"01/20/2006","vin":"1FMPU18L9WL","components":"ENGINE AND ENGINE COOLING","summary":"SPARK PLUG BLOW OUT FORD 5.4 V8.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10146942,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2006","dateComplaintFiled":"01/05/2006","vin":"2FMZA5143WB","components":"ENGINE AND ENGINE COOLING","summary":"FOUND LOT OF WHITE SMOKE FROM THE EXHAUST. LEFT AT REPAIR SHOP. REPAIR SHOP CALLED AND MENTIONED THAT IT IS HEAD GASKET DAMAGE. THE REPAIR SHOP ALSO MENTIONED THAT HE HAS SEEN LOT OF SIMILAR PROBLEM WITH 3.8 L FORD WINDSTAR GL MINIVANS. NOT SURE WHAT TO DO SINCE IT MIGHT COST ABOUT $2,000 TO FIX. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10145741,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2005","dateComplaintFiled":"12/20/2005","vin":"","components":"WHEELS","summary":"THE FRONT PASSENGER WHEEL DEPARTED (I.E. FELL OFF) THE VEHICLE WHILE TRAVELING 40 MPH ON A PAVED ROAD.  THE VEHICLE STOPPED ON A SOFT SHOULDER AT THE SIDE OF THE ROAD.  ALL FIVE STUDS HOLDING THE WHEEL ON WERE SHEERED OFF.  THE WHEEL ITSELF WAS NOT DAMAGED, HOWEVER MAJOR BODY DAMAGE WAS MADE TO THE WHEEL WELL AND FRONT DOOR.  THE VEHICLE WAS REPAIRED (EXCEPT FOR THE BODY DAMAGE) AT THE COST OF $1300, REPLACING THE ROTOR, BRAKE, SPINDLE AND STRUT.   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10145217,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2005","dateComplaintFiled":"12/14/2005","vin":"2FMZA5148WB","components":"ENGINE AND ENGINE COOLING","summary":"SERVICE ENGINE LIGHT WAS ON AND VAN WAS RUNNING ROUGH.  DIAGNOSTICS INDICATED THAT THE INTAKE MANIFORD RUNNER CONTROL VACUUM MOTOR WAS STUCK.  VAN WOULD OVERHEAT IF NOT REPLACED.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10143865,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2005","dateComplaintFiled":"11/29/2005","vin":"","components":"WHEELS","summary":"1998 FORD WINDSTAR.   PASSENGER SIDE TIRE FELL OFF WHILE SLOWING TO ALMOST 1 KM/H (LUCKILY).  ALL 5 STUDS SHEARED COMPLETELY OFF.  REPLACED ALL STUDS FROM FORD PARTS AND 3 WEEKS LATER 2 STUDS SHOWING.  VERY SCARY, STILL WORKING ON PROBLEM.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10143680,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2005","dateComplaintFiled":"11/26/2005","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING ON THE NORTHBOUND 405 IN LA, MY 1998 EXPEDITION SHOT A SPARK PLUG FROM THE ALUMINUM HEAD.  I WAS TRAPPED IN 70MPH TRAFFIC IN THE DARK WAITING A TOW TRUCK.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10143681,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2004","dateComplaintFiled":"11/26/2005","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"DRIVING DOWN TO BAKERSFIELD, FOLLOWING A SEVERE SKIING INJURY, MY 1998 FORD EXPEDITION BLEW A SPARK PLUG OUT THE ALUMINUM HEAD, SHEARING OFF THE COIL, AND INCAPACITATING THE CAR.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10143550,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2005","dateComplaintFiled":"11/23/2005","vin":"1FMPU18L6WL","components":"POWER TRAIN","summary":"DT:  THE CONTACT RECEIVED  NHTSA RECALL, 97V171000 CONCERNING AUTOMATIC TRANSMISSION: GEAR POSITION INDICATOR.  THIS VEHICLE EXPERIENCED THE SAME PROBLEMS  AS INDICATED IN THE RECALL, BUT THE MANUFACTURER STATED THE RECALL  EXPIRED.  THE CONTACT ORDERED THE CABLE, AND PLANNED  ON REPAIRING THE VEHICLE AT HIS OWN EXPENSE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10143492,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2003","dateComplaintFiled":"11/22/2005","vin":"","components":"EXTERIOR LIGHTING","summary":"HEADLIGHT POWER REDUCED DUE TO HAZY LEN'S.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10142490,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2005","dateComplaintFiled":"11/11/2005","vin":"1FMPU18L0WL","components":"ENGINE AND ENGINE COOLING","summary":"I WAS ACCELERATING NEAR MY HOME WHEN THE PLUG BLEW IN THE ENGINE OF MY FORD EXPEDITION.   NO ACCIDENT WAS CAUSED.  THIS IS THE SECOND PLUG TO BLOW ON THIS VEHICLE IN 3 YEARS.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10141641,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2005","dateComplaintFiled":"11/03/2005","vin":"2FMDA5141WB","components":"SEAT BELTS","summary":"DT:  THE CONTACT STATES THAT THE SEAT BELT STRAPS ARE RIPPING APART.  TWO OF THE STRAPS HAVE COMPLETELY RIPPED.  ONE OF THE STRAPS IS FRAYING.  EACH OF THE SEAT BELTS IS LOCATED IN A DIFFERENT ROW.  TWO OF THE SEAT BELTS HAVE BEEN REPLACED.     *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10141665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2005","dateComplaintFiled":"11/03/2005","vin":"2FMDA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE LOSS COOLANT GRADUALLY OVER THE LAST COUPLE OF YEARS. I NEVER SAW ANY LEAKS UNDER THE VEHICLE.  ON SEVERAL OCCASIONS THE CAR WAS ABRUPTLY PULLED OFF THE ROAD BECAUSE WE THOUGHT IT HAD CAUGHT ON FIRE, BUT WE COULD NOT DETERMINE THE CAUSE OF THE BURNING SMELL, WE ALSO HAD BROUGHT IT TO A MECHANIC ON SEVERAL OCCASIONS TO EVALUATE  BUT HE COULD NOT DETERMINE THE CULPRIT.   THE VEHICLE OVERHEATED ON OCT19TH AND SPRAYED COOLANT AND STEAM WHICH WAS THE FIRST TIME THERE WAS A PHYSICAL INDICATION THAT THERE TRULY WAS A PROBLEM.  THE VEHICLE IS PRESENTLY IN THE SHOP AT MY EXPENSE TO REPAIR THE HEAD GASKET, INTAKE MANIFOLD AND TIMING CHAIN COVER GASKET.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10141511,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2005","dateComplaintFiled":"11/02/2005","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"DT: THE CONTACT STATED WHEN APPLYING THE BRAKES AT LOW SPEEDS THE PEDAL WILL GO TO THE FLOOR, AND VEHICLE WILL VIBRATE.    WHEN THIS HAPPENS THE VEHICLE WILL NOT STOP.  THERE ARE NO WARNING LIGHTS INDICATING A PROBLEM WITH THE BRAKES.  THIS HAPPENS INTERMITTENTLY, WITH NO SPECIFIC PATTERN OR CONDITIONS.  THE DEALER SAID THIS WAS NORMAL PERFORMANCE FOR THIS VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10141596,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2005","dateComplaintFiled":"11/02/2005","vin":"2FMDA5147WB","components":"ELECTRICAL SYSTEM","summary":"I WAS DRIVING FROM THE STORE ON 10/27/05 ,WHEN I STOP TO A RED LIGHT AND I SAW SMOKE COME FROM THE SIDE AND FRONT OF THE CAR.  THE LIGHT TURNED GREEN AND I PROCEEDED TO GO HOME ,WHEN I GOT HOME I RAN UP  THE STAIRS TO WHERE I LIVE AND EXPLAIN TO MY BOYFRIEND SMOKE IS COMING FROM THE CAR HE WENT DOWN STAIRS TO CHECK AND THERE WAS A FIRE UNDER MY HOOD MY BOYFRIEND PUT THE FIRE OUT AND THEN WE TALKED ABOUT THE FIRE AND WE ALSO DROVE TO THE FORD DEALERSHIP WHICH WE GOT NO ANSWERS. NOW ON 10/28/05 WE HAD A WRECKER TO TOW THE CAR TO A FORD DEALERSHIP SO THEY WOULD SEE THE DAMAGE THEY LOOKED ON THE COMPUTER AND WE WERE INFORMED THERE'S NO RECALL ON THE FORD WINDSTAR GL, BUT THEY WOULD FIX IT BUT NOT UNDER WARRANTY, I ASK THE MANAGER WHAT DID HE SUGGEST HE SAID, CALL MY INSURANCE AND SEE WHAT THEY SAY. BUT INSTEAD OF DOING THAT I TOWED THE CAR TO A ELECTRITION AND HIS DESCRIPTION WAS THE PIGTALE WAS BURNT AND ALSO THE BRAKE PRESSURE SWITCH WAS BURNT UP AND NEEDED TO BE REPLACED I DON'T KNOW MUCH ABOUT CARS, BUT I KNOW THERE SHOULD NOT HAVE BEEN A FIRE.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10141200,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2005","dateComplaintFiled":"10/29/2005","vin":"1FMRU17L8WL","components":"VEHICLE SPEED CONTROL","summary":"JUST ARRIVED HOME IN MY 1998 FORD EXPEDITION FROM WORK ON OCTOBER 6, 2005 AROUND 5:50 PM RAN IN  TO CHANGE CLOTHES.  WE WERE IN THE HOUSE NO MORE THAN 5-8 MINUTES WHEN WE HEARD A STRANGE SOUND.  RAN TO THE FRONT DOOR AND NOTICED SMOKE AND FIRE COMING OUT FROM UNDER THE HOOD OF MY VEHICLE.  MY NEIGHBOR RAN FOR THE WATER HOSE & PUT WATER ON THE FIRE UNTIL THE FIRE DEPARTMENT ARRIVED TO HELP.  IF THIS HAD HAPPENED JUST A FEW MINUTES BEFORE WE WOULD HAVE BEEN STILL IN THE VEHICLE AND COULD HAVE LOST OUR LIVES IN THE FIRE.  JUST A FEW DAYS BEFORE THIS INCIDENT FORD CHOOSE TO SEND OUT RECALL NOTICES IN SEPTEMBER 2005 ON THIS YEAR\\ MAKE\\MODEL REGARDING THE SPEED CONTROL WIRING.  NOT ONLY THAT I HAD JUST TAKEN MY VEHICLE INTO FORD SERVICE AT A LOCAL DEALERSHIP FOR A PROBLEM WITH MY AIR CONDITIONER AND THE REAR END.  THEY SHOULD HAVE CORRECTED THIS DEFECT AT THAT TIME BUT DID NOT.  FORD SHOULD HAVE SENT OUT RECALL NOTICES A COUPLE OF YEARS AGO DUE TO THIS DEFECT  WHEN PEOPLE WERE HAVING PROBLEMS THEN.  IF IT HAD BEEN DONE I WOULD STILL HAVE MY VEHICLE UP TO THIS DAY. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10140651,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2005","dateComplaintFiled":"10/24/2005","vin":"1FMRU17L9WL","components":"VEHICLE SPEED CONTROL","summary":"98 FORD EXPEDITION      UNDER HOOD FIRE   I RECEIVED THE RECALL NOTICE ON TUESDAY AND ON WEDNESDAY THE CAR CAUGHT FIRE.  THE VEHICLE HAD NOT BEEN DRIVEN IN OVER 24 HRS.  FORD HAS BEEN UNRESPONSIVE TO REPEATED CALLS! *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10135172,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2005","dateComplaintFiled":"10/18/2005","vin":"1FMPU18LXWL","components":"STEERING","summary":"DT:  THE CONSUMER STATED THE DRIVER'S SIDE OUTER TIE ROD BROKE ON HER VEHICLE AS SHE WAS DRIVING ON THE EXPRESSWAY AT 50-60 MPH. THIS HAPPENED ON 8-30-05.  SHE REPORTS HAVING NO PROBLEMS PRIOR TO THIS. THERE WAS NOT AN ACCIDENT.  SHE HAD RECEIVED A LETTER FROM FORD ON 9-04 TO HAVE THE TIE RODS INSPECTED EVERY 15,000 MILES. SHE HAD THE VEHICLE INSPECTED IMMEDIATELY AFTER RECEIVING THE LETTER. THE CAR HAD 90,000 MILES AT THAT TIME.  BOTH OUTER TIE RODS WERE REPLACED.   *JB  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10139862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2005","dateComplaintFiled":"10/17/2005","vin":"1FMPU18L8WL","components":"VEHICLE SPEED CONTROL","summary":"DT: THE CONTACT STATES RECEIVED NHTSA RECALL NOTICE 05V017000.  VEHICLE IS A 1998 FORD EXPEDITION. THE CONTACT CALLED  LOCAL DEALERSHIP AND TRIED TO ARRANGE FOR  RECALL WORK TO BE DONE. THE DEALERSHIP SAID THAT FORD WOULD BE SENDING HIM ANOTHER LETTER, TO WAIT FOR THE PART TO COME IN AROUND NOVEMBER. THE DEALERSHIP WOULD NOT MAKE AN ATTEMPT TO PUT THE CONTACT  ON THE CALL LIST FOR THE PART. THE CONTACT HAS BEEN ON THE PHONE WITH FORD MOTOR COMPANY, THEY SAID THAT THERE WAS NO ADDITIONAL LETTERS COMING IN THE MAIL. FORD SAID THAT HE SHOULD WAIT FOR THE DEALER TO CONTACT HIM, THEN ,HUNG UP ON THE CONTACT . NO ONE WAS INTERESTED IN FIXING THE RECALL PART. LUCKILY HE KNEW  THAT WAS TO BE DISCONNECTED, SO HE DID HIMSELF. THE PROBLEM SEEMED TO BE GETTING THE CONTACT ON THE WAITING LIST FOR THE PART. THE  CONTACT  WAS ON THE PHONE TRYING TO GET THROUGH TO FORDS CRUISE CONTROL SWITCH TASK FORCE, AND THE NUMBER FOR FORD KEPT REPEATING THE OPTIONS FOR THE CONTACT.  THE CONTACT TRIED TO GET THROUGH FOR ALMOST TWENTY MINUTES. THEN THE CONTACT CALLED BACK THREE DIFFERENT TIMES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10139868,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2005","dateComplaintFiled":"10/17/2005","vin":"1FMPU18L2WL","components":"TIRES","summary":"DT:  THE STEEL BELT IS STICKING OUT OF THE RUBBER ON THE TIRE.  IT IS OCCURRING WHERE THE TREAD MEETS THE SIDEWALL.  THE TIRE IS A GOODYEAR WRANGLER RT/S P265/70R17.  THE CONTACT NOTICED THAT THIS PROBLEM HAD ALLOWED AIR TO LEAK OUT OF THE TIRE.  THIS WAS ON OCTOBER 13, 2005.  THE TIRE WAS LOCATED ON THE  FRONT PASSENGER'S SIDE .  THE CONTACT EXAMINED THE TIRE, AND FOUND THAT THERE WAS NO PUNCTURE MARKS IN THE TIRE.  WHEN THE CONTACT TOOK VEHICLE BACK TO THE DEALER, THEY  SAID THAT IT WAS DUE TO DRIVING ON A LOW TIRE.  THE CONTACT HAD NOT DRIVEN WITH THE TIRE ON THE VEHICLE WHEN HE NOTICED THE PROBLEM.  THE TIRE WAS PURCHASED USED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"WRANGLER RTS","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10139991,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2005","dateComplaintFiled":"10/17/2005","vin":"","components":"SEATS","summary":"DT: CONTACT OWNS A 1998 FORD EXPEDITION.  THE CONTACT  HAD  A LOT TROUBLE WITH THE DRIVER'S SEAT. IT GETS STUCK AND WON'T GO FORWARD. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10139666,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2005","dateComplaintFiled":"10/14/2005","vin":"1FMRU17L1WL","components":"POWER TRAIN","summary":"DT:  1998 FORD EXPEDITION.  THE CONTACT  FOUND RECALL 97V171000, FOR THE GEAR POSITION INDICATOR.  UPON TAKING THE VEHICLE TO THE DEALERSHIP, THEY STATED IT WAS NOT PART OF THIS RECALL.  THE CONTACT STATED FOR A MONTH THE VEHICLE WILL NOT GO INTO PARK, THE VEHICLE HAS TO BE IN REVERSE TO BE IN PARK AND IN NEUTRAL TO BE IN REVERSE.  THE VEHICLE HAS TO BE IN DRIVE TO BE IN NEUTRAL AND IT HAS TO BE DRIVEN IN DRIVE 1 OR 2.  THE VEHICLE WAS LOOKED AT IN THE DEALERSHIP AND HE HAS RECEIVED AN ESTIMATE.  THE VEHICLE WAS NOT FIXED AT THAT TIME.  THE CONTACT CALLED FORD AND THEY STATE THE SAME AS THE DEALERSHIP, ACCORDING TO THE VIN THE VEHICLE IS NOT PART OF THE RECALL.  THE CONTACT DID HAVE THE TRANSMISSION CHECKED, BUT THE TRANSMISSION SHOP STATED THERE IS NOTHING WRONG WITH THE TRANSMISSION.  THIS IS A CONSTANT PROBLEM..  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10139572,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2003","dateComplaintFiled":"10/13/2005","vin":"","components":"TIRES","summary":"PURCHASED 2 COOPER TRENDSETTER SE TIRES, TIRE IDENTIFICATION NO. 2UTM3C2J4702, ON JANUARY 17, 2003. SINCE THAT TIME, TIRES HAVE NOT HELD AIR AND HAVE SUFFERED LOSS OF TREND AND TRACTION CAUSING A DANGEROUS CONDITION. RETURNED TO RETAILER IN MARCH OF 2005 AND TIRES WERE TAKEN OFF AND RESEALED AT A COST OF $15.00 BUT TIRES STILL CONTINUE TO LOSS AIR. SINCE THE DATE OF PURCHASE, ONLY 23,000 HAVE BEEN PUT ON THESE TIRES.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"TRENDSETTER","productModel":"P22570R15","size":null,"manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":10139230,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2003","dateComplaintFiled":"10/10/2005","vin":"1FMRU17LXWL","components":"ENGINE AND ENGINE COOLING","summary":"ON JULY 1, 2003 WHILE DRIVING ON FREEWAY I HEARD A LOUD POP FOLLOWED BY A LOSS OF POWER. I HAD THE VEHICLE TOWED TO GALPIN FORD. I WAS TOLD THE #2 SPARK PLUG BLEW THROUGH THE HEAD GASKET. TOTAL REPAIRS PAID WERE $4059.99.       APPROX. 1 MONTH LATER SPARK PLUG #4 ON THE OTHER HEAD BLEW. NOT WANTING ANOTHER 4 GRAND BILL I TOWED THE VEHICLE TO DODGE BROTHERS WHERE I WAS CHARGED $402.95 TO INSERT A HELI-COIL FOR THE ONE SPARK PLUG HOLE.  ON 11/10 A 3RD PLUG BEW. KNOWING THAT I STILL HAD TWO MORE PLUGS THAT COULD BLOW MY WIFE TOWED VEHICLE BACK TO GALPIN. WHEN TOLD REPAIRS WOULD BE IN EXCESS OF $2500.00 SHE BROKE DOWN AND GOT THEM TO REDUCE THE COST TO $874.00. TOTAL COSTS WITH TOW AND RENTAL 5,736.94.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10139127,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2005","dateComplaintFiled":"10/09/2005","vin":"1FMRU17L4WL","components":"ELECTRICAL SYSTEM","summary":"SPARK PLUG BLEW OUT FROM ENGINE.    NORMAL DRIVING CONDITIONS, FAILURE CAUSED LACK OF DRIVING POWER. IF INCIDENT HAD OCCURRED DURING RUSH HOUR, ACCIDENTS WOULD HAVE OCCURRED.    THE ENGINE BLOCK HAD TO BE RE-TAPPED, PLUG AND COIL REPLACED.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10136913,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2005","dateComplaintFiled":"10/07/2005","vin":"2FMDA5143WB","components":"ELECTRICAL SYSTEM","summary":"DT:  THE VEHICLE HAD BEEN PARKED FOR ABOUT 15 MINS BEFORE IT CAUGHT ON FIRE.  THE DOORS LOCKED, AND THE WINDSHIELD WIPERS WERE RUNNING ON THEIR OWN. THE FIRE DEPARTMENT  CAME AND HAD TO CUT THE BATTERY CABLE TO STOP THE VEHICLE. THE KEYS WERE LEFT INSIDE THE VEHICLE ON THE CONSOLE IN BETWEEN THE TWO FRONT SEATS.  A REPORT WAS FILED WITH THE FIRE DEPARTMENT.  THE DEALER STATED THEY HAD NOT RECEIVED ANY REPORTS OF FIRES ON WINDSTARS. MANUFACTURER WAS CONTACTED, AND CALLER FILED A COMPLAINT.  THEY WILL GET BACK TO HIM. VEHICLE WAS TOTALED, AND IT WAS TOWED AWAY. THE  CALLER DID NOT KNOW WHAT STARTED THE FIRE.*AK  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10139034,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2005","dateComplaintFiled":"10/07/2005","vin":"1FMRU1761WL","components":"UNKNOWN OR OTHER","summary":"MY WIFE WAS DRIVING HER 1998 FORD EXPEDITION ON THE HIGHWAY WHEN HER SPARE TIRE SUDDENLY FELL FROM BENEATH THE VEHICLE AND KICKED UP THE REAR END.  FORTUNATELY, SHE DID NOT LOSE CONTROL, AND THE CARS BEHIND HER WERE ABLE TO SWERVE AROUND THE LOOSE TIRE WITHOUT INCIDENT.  UPON INSPECTION, WE FOUND THAT THE CABLE WHICH SUPPORTS THE SPARE TIRE SNAPPED OFF AT THE END.  OUR LOCAL FORD DEALER SAYS THERE IS NO RECURRENT PROBLEM, AND THAT WE CAN PURCHASE A NEW SPARE TIRE CARRIER (JUST LIKE THE DEFECTIVE ONE) FOR $100.  HOWEVER, WITH A SIMPLE SEARCH ONLINE, I FOUND NUMEROUS DOCUMENTED CASES JUST LIKE MINE WHERE THE SPARE TIRE MECHANISM FAILED AND LOOSE TIRES HAVE CAUSED CRASHES AND INJURIES.  I DO NOT THINK IT IS RESPONSIBLE TO PUT THESE VEHICLES BACK ON THE ROAD WHEN THE TIRE CAN FALL OUT AT ANY MOMENT.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10136556,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2003","dateComplaintFiled":"10/06/2005","vin":"2FMDA5141WB","components":"WHEELS","summary":"DT:  THE CONTACT OWNS A 1998 FORD WIND STAR. IN 8-03 HIS WIFE WAS MAKING A SLOW LEFT HAND ASCENDING TURN AT 15-20 MPH AND THE FRONT RIGHT WHEEL SHEARED OFF. ALL FIVE LUGS:BOLTS BROKE OFF. IT HAPPENED AGAIN ON 9-13-05 AFTER IT HAD BEEN REPAIRED BY FORD. SHE WAS MAKING A SLOW ASCENDING TURN WHEN ALL OF THE FIVE LUGS:BOLTS BROKE OFF AGAIN.*AK *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10138703,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2005","dateComplaintFiled":"10/05/2005","vin":"1FMRU18W5WL","components":"STEERING","summary":"DT: THE CONSUMER STATED THAT THE 1998 FORD EXPEDITION WAS HAVING A PROBLEM WITH THE STEERING AND WAS MAKING A LOUD NOISE.  THERE IS A CLANKING SOUND. THE PROBLEM IS INTERMITTENT. WHEN  TURNING THE STEERING WHEEL AT A SLOW SPEED  ONE CAN HEAR THE NOISE. THE SPEED IS 5 MPH.  THE CONSUMER  HAD THE VEHICLE IN THE SHOP THREE TIMES OVER THE NOISE PROBLEM. NO ONE CAN FIND THE  CAUSE OF THE PROBLEM. THE ONLY THING THAT THEY KNOW IS THAT IS COMING FROM THE FRONT END. THE CONSUMER  HAS NOT CONTACTED FORD ABOUT THIS PROBLEM. THE MECHANIC SUGGESTED THAT IT MAY BE THE STEERING COLUMN OR AROUND THAT AREA.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10137168,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2005","dateComplaintFiled":"09/21/2005","vin":"1FMRU17L6WL","components":"ELECTRICAL SYSTEM","summary":"DT:  THERE IS AN INVESTIGATION # PE05033 FOR THE 1099-2002 MODELS, BUT IT DOES NOT INCLUDED THE 1998  MODEL THAT WAS HAVING THE SAME EXACT  PROBLEMS AS DESCRIBED IN PE05033.. TOOK VEHICLE  TO A MECHANIC SHOP, AND THEY HAVE REPLACED A JAMMED MODULE ON  AUGUST 30, 2004, AND  ON SEPTEMBER 13, 2005 THEY REPLACED THE ALTERNATOR.  HAD NO TROUBLE UNTIL IT RAINED AGAIN AND THE VEHICLE WOULD NOT START. THEN, THE VEHICLE WAS SITTING FOR ABOUT THIRTY MINUTES AND IT STARTED.  AFTER DRIVING THE VEHICLE, TURNING THE VEHICLE OFF, AND TAKING THE KEY OUT OF THE IGNITION THE DOOR CHIME WAS CLICKING ,/THE RADIO WAS GOING, AND THE AIR CONDITIONER WAS RUNNING WITH NO KEYS IN THE IGNITION. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10137748,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"09/16/2005","vin":"","components":"VEHICLE SPEED CONTROL","summary":"CONSUMER HAS A QUESTION AS TO WHETHER OR NOT THE 1998 FORD WINDSTAR CRUISE CONTROL SWITCH WILL BE RECALLED.*MR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10135518,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2005","dateComplaintFiled":"09/07/2005","vin":"2FMDA5142WB","components":"VEHICLE SPEED CONTROL","summary":"ON 4/12/02 59,173 MILES.  WINDSTAR HAD ABS & BRAKE LIGHT ON.  DISC BRAKES REPLACED AND ROTORS MACHINED.   2/26/04 82,240 MILES ALL ABS SENSORS,DISC BRAKES,BRAKE FLUID RESERVOIR/FLOAT ASSEMBLY REPLACED,ROTORS MACHINED.  95,487 MILES BRAKE LIGHT ON. 3/05 CRUISE CONTROL ON AND OFF.  ABS LIGHT FLICKER ON & OFF.  DEALER SAID NOT WORTH MONEY TO FIX.  9/04/05 FIRE UNDER BATTERY TRAY.  VAN OFF 2 TO 3 MINUTES. DEALER SAID CRUISE CONTROL MODULE IGNITED FIRE. BRAKE FLUID LEAKED INTO IT. THE ABS PUMP OVERHEATED WIRE CAUSED LEAK.  OUR VAN IS NOW AT CHAPMAN FORD AWAITING OUR APPROVAL TO REPAIR PROBLEMS AT A COST OF $2200.00.  WE ARE NOW WITHOUT A VEHICLE AND DON'T WANT TO APPROVE REPAIRS WITHOUT TALKING TO SOMEONE FROM YOUR OFFICE.  PLEASE RESPOND AND LET US KNOW WHAT OUR NEXT STEP SHOULD BE.  WE ARE A ONE INCOME FAMILY SO GETTING A NEW VEHICLE IS NOT AN OPTION.  YOUR PROMPT ATTENTION WOULD BE GREATLY APPRECIATED. THANK YOU.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10135725,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2002","dateComplaintFiled":"09/07/2005","vin":"2FMZA5143WB","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"IN SEPTEMBER, 2002, I HAD TO REPLACE THE SPEED CONTROL PRESSURE SWITCH ON THE MASTER BRAKE CYLINDER OF MY 1998 FORD WINDSTAR, BECAUSE IT STARTED LEAKING BRAKE FLUID. I ALSO HAD TO REPLACE THE DRIVERS SIDE TIE ROD END BECAUSE THE LEAKING BRAKE FLUID DAMAGED THE RUBER BUSHING. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10135305,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2005","dateComplaintFiled":"09/04/2005","vin":"2FMZA5146WB","components":"VEHICLE SPEED CONTROL","summary":"CRUISE CONTROL MALFUNCTIONED & TURNED ON CAUSING VEHICLE TO BEGIN TO SPEED UP.  I WAS IN THE WAL-MART PARKING LOT, WHEN MY VAN SUDDENLY REVVED UP & RACED TOWARDS 2 PEDESTRIANS.  I FIRST TRIED THE REGULAR BRAKE - NO LUCK, SO I THREW THE VAN IN PARK & TURNED THE IGNITION OFF.  WHEN I WOULD TURN THE VAN ON AGAIN THE RPMS WOULD JUMP UP IMMEDIATELY TO 4000+.   I HAD TO BE TOWED IN.  I DID NOT HAVE THE CRUISE CONTROL ON AT ALL DURING THE TRIP SO I (AS WELL AS THE REPAIR SHOP) WAS SURPRISED THAT THE CRUISE CONTROL MODULE WAS THE CULPRIT.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10134473,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2005","dateComplaintFiled":"08/29/2005","vin":"1FMRU18W5WL","components":"VEHICLE SPEED CONTROL","summary":"DT: OWNER'S VEHICLE CAUGHT ON FIRE WHILE SITTING IN THE DRIVEWAY ON THURSDAY FOR ABOUT 5-10 MINUTES. THE OWNER HEARD THE HORN HONKING AND WENT OUTSIDE TO SEE THAT THE VEHICLE WAS IN FLAMES. THE FIRE WAS MORE CONCENTRATED IN THE DRIVER'S SIDE NEAR THE WINDSHIELD IN THE ENGINE COMPARTMENT. THE OWNER CALLED 911 AND BY THE TIME THE FIRE DEPARTMENT GOT THERE THE TRUCK WAS ENGULFED IN FLAMES. THE FIRE TOOK ABOUT 10 MINUTES TO EXTINGUISH. THE VEHICLE WAS  TOTALED.  THERE WAS  A FIRE INVESTIGATION AND THE FIRE INVESTIGATOR SAID HE KNEW WHAT CAUSED THE FIRE ,AND THAT HE WAS STILL PREPARING THE REPORT. THERE WAS NO POLICE REPORT. THE FIRE INVESTIGATOR SAID THE FIRE WAS CAUSED BY THE CRUISE CONTROL SWITCH. THERE WAS DAMAGE TO A POP UP CAMPER THAT WAS LOCATED NEXT TO VEHICLE. ALSO, THERE WAS DAMAGE TO THE SIDING ON THE HOUSE AND THE GUTTERS. THERE WAS SOME DAMAGE TO THE LANDSCAPE TIMBERS AND SOME MULCH AND FLOWERS WERE BURNED AS WELL. THE DRIVEWAY WAS FULL OF DEBRIS. THE VEHICLE WAS TOWED TO A TOWING COMPANY. THE INSURANCE COMPANY WILL COME AND TAKE IT TO THEIR AGENCY STORAGE LOCATION. THE INSURANCE COMPANY HAS BEEN CONTACTED, BUT THE OWNER WAS UNAWARE OF WHETHER THE INSURANCE COMPANY WILL CONDUCT AN INVESTIGATION. THE OWNER DID NOT HAVE THE ADDRESS, BUT DID HAVE THE DEALER'S IDENTIFICATION NUMBER WHICH  WAS LISTED IN DEALER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10134388,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2005","dateComplaintFiled":"08/27/2005","vin":"2FMZA5146WB","components":"POWER TRAIN","summary":"TRANSMISSION WAS SLOW GOING INTO GEAR,WAS VERY NOISY AND WOULD NOT SHIFT IT FINALLY LOCKED UP IN GEAR AND WOULD NOT MOVE. IT WAS TOWED IN TO A REPAIR SHOP AND I WAS TOLD THE TRANSMISSION WAS BAD. THE VAN HAS ONLY 46,000 MILES ON IT. A 30,000 DOLLAR CAR SHOULD LAST LONGER THAN THIS.   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10134142,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2005","dateComplaintFiled":"08/24/2005","vin":"","components":"SUSPENSION","summary":"TRUCK WAS AT DEALER FOR MAINTENANCE. FRONT SUSPENSION: STABILIZER LINKS WERE BROKEN OFF COMPLETELY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10134143,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2005","dateComplaintFiled":"08/24/2005","vin":"","components":"SERVICE BRAKES, AIR","summary":"ANTI-LOCK BREAK SENSOR WAS REPLACED BECAUSE LSENSOR LIGHT CAME ON REPEATEDLY. DEALER SAID IT WAS FAULTY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10133942,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2002","dateComplaintFiled":"08/23/2005","vin":"2FMZA5144WB","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"WE HAVE ALWAYS HAD TROUBLE WITH THIS VAN - WE BOUGHT IT USED(1 YR OLD) SO WE HAD NO RECOURSE AS FAR AS WARRANTIES GO. WE FINALLY WERE ABLE TO TAKE IT IN TO THE FORD DEALERSHIP AND HAVE THE LIGHT PROBLEM LOOKED AT - THEY REPLACED A SENSOR FOR $140 AND AS SOON AS WE DROVE 45 MILES IT STARTED UP AGAIN! WE WERE ON OUR WAY ON A ROAD TRIP AND I CALLED TO TELL THEM IT FAILED, BUT WHEN WE GOT BACK TWO WEEKS LATER THEY CLAIMED THAT IT MUST BE SOMETHING DIFFERENT... INTERIOR LIGHTS DO NOT SHUT OFF, REMOVED DOOR AJAR CHIME SO WE DIDN'T HAVE TO LISTEN TO THAT WHILE DRIVING ALL THE TIME,  DOOR AJAR LIGHT HAS BEEN ON CONTINUOUSLY FOR MORE THAN 3 YEARS, WE'VE HAD TO REMOVE THE DOME LIGHTS AND TURN THE OTHER LIGHTS TO \"OFF\" SO OUR BATTERY DOESN'T GO DEAD OVER NIGHT - THE PASSENGER FLOOR LIGHTS REMAIN ON HOWEVER AND GET VERY HOT... THE DOORS DO NOT LOCK BECAUSE THE CAR THINKS IT'S DOORS ARE OPEN! THE CAR HAS BECOME DANGEROUS TO DRIVE AND THE PROBLEM HAS STUMPED TOO MANY MECHANICS TO LIST - WHEN DRIVING ABOVE 40 MPH THE RIGHT WHEEL STARTS MAKING A 'THUMPING' NOISE AND WHEN TURNING LEFT OR ACCELERATING IT BECOMES ALMOST DEAFENING, NOW IT'S MAKING A VERY LOUD SCREECH IF, BUT DON'T WANT TO SELL THIS DEATH-TRAP TO ANYONE ELSE EITHER YOU TURN TOO SHARPLY - THERE IS A CONTINUOUS SQUEAKING NOISE COMING FROM THE SAME AREA. PLEASE HELP!! THANK YOU, [XXX]        PS... CRUISE CONTROL DOESN'T WORK AND THE BACK WIPER ONLY WORKS IF YOU'RE BACKING UP... HAVE HAD THE VAN REALIGNED CONTINUALLY AND I JUST BOUGHT ANOTHER SET OF TIRES IN JUNE AND THE LEFT FRONT TIRE IS ALREADY WORN OUT... THE RIGHT PASSENGER'S WINDOW SOMETIMES DOESN'T ROLL BACK UP AND THE SERVICE ENGINE LIGHT STAYS ON  SOMETIMES FOR MONTHS FOR NO REASON AS WELL AS THE BRAKE LIGHT...     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10133314,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2004","dateComplaintFiled":"08/18/2005","vin":"1FMRU1768WL","components":"ENGINE AND ENGINE COOLING","summary":"DT: CONTACT STATED WHILE WIFE WAS DRIVING A 1998 FORD EXPEDITION A SPARK PLUG BLEW OUT FROM ENGINE.  THE CONSUMER STATES WIFE HEARD A LOUD NOISE COMING FROM THE ENGINE AND THE VEHICLE KEPT RUNNING, BUT IT LOST POWER AND WAS MISFIRING.  A CERTIFIED MECHANIC STATED THE NUMBER FOUR SPARK BLEW OUT ON THE PASSENGER SIDE DUE TO A DEFECTIVE CYLINDER HEAD.  AND STATED THERE IS NOT ENOUGH THREAD ON THE BLOCK TO HOLD THE SPARK PLUG IN.  THE CONSUMER STATES THIS HAS NEVER HAPPENED TO HIS VEHICLE BEFORE.  THE VEHICLE HAS NOW BEEN REPAIRED BY HAVING METAL JACKETS PUT INTO THE CYLINDERS AND ALSO HAD THE CYLINDERS RETHREADED.  THE SERVICE DEALER STATED IT WOULD COST APPROXIMATELY $2,000 TO REPAIR THE VEHICLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10131761,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":6,"numberOfDeaths":0,"dateOfIncident":"07/26/2005","dateComplaintFiled":"08/05/2005","vin":"2FMZA5148WB","components":"STRUCTURE","summary":"MY 98 FORD WINDSTAR WAS INVOLVED IN AN ACCIDENT WHERE A CHEVY TAHOE RAN A RED LIGHT AND T-BONED THE RIGHT REAR PASSENGER SIDE OF MY VAN.  UPON IMPACT THE SIDE DOOR OF MY VAN FLEW OFF AND ENDED UP 15 FEET FROM THE VEHICLE.  ALL OCCUPANTS WERE WEARING SEAT BELTS (MY WIFE AND OUR 5 CHILDREN) SO NO ONE WAS EJECTED FROM THE VEHICLE.  OUR SON WHO WAS SITTING IN THE BACK SEAT ON THE PASSENGERS SIDE WAS HOSPITALIZED WITH MULTIPLE LIFE THREATENING INJURIES.  THE FAILURE WAS NOT CORRECTED AS THE VEHICLE WAS TOTALED.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10131578,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2005","dateComplaintFiled":"08/04/2005","vin":"1FMPU18L0WL","components":"ELECTRICAL SYSTEM","summary":"MY 98 EXPEDITION WAS PARKED IN MY GARAGE WHEN MY SON CAME HOME AND OPENED THE GARAGE A SAW SMOKE COMING OUT.  I HAD BEEN HOME ABOUT 80 MINS.  THE SMOKE WAS COMING FROM UNDER THE HOOD OF MY EXP. I QUICKLY STARTED THE VEHICLE TO GET IT OUT OF THE GARAGE AREA, BUT IT WOULD NOT GO INTO REVERSE - THE BRAKE PRESSURE FUSE HAD BLOWN DUE TO THE WIRE FIRE, SO THE CAR WAS STUCK IN PARK.  LUCKILY THE FIRE WENT OUT ON IT'S OWN.  PROBLEM WAS THE CRUISE CONTROL DEACTIVATION SWITCH SPARKED (SOMEHOW) AND STARTED A SMALL WIRE FIRE UNDER THE HOOD - NEAR THE BRAKE FLUID RESERVIOR.  THIS COULD HAVE BURNED MY CAR AND MY HOUSE DOWN !! NORTH CENTRAL FORD (RICHARDSON TX) WOULD NOT FIX THE PROBLEM AT NO CHARGE, BECAUSE \"ONLY THE 2000 MODELS HAD A RECALL\" !!  THEY DID ACKNOWLEDGE THAT THE 1997 TO 2001 MODELS ARE CURRENTLY BEING \"INVESTIGATED\" BY FORD ENGINEERS AND THE NHTSA FOR THE SAME FIRE PROBLEM THAT I HAD.  MY MECHANIC (NOT A FORD DEALER) DISCONNECTED THE WIRE HARNESS SO NOW THE FUSE WON'T BLOW AND I CAN DRIVE THE VEHICLE.  I WILL HAVE MY MECHANIC FIX THE PROBLEM TOMORROW.    *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10130271,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2005","dateComplaintFiled":"07/27/2005","vin":"2FMZA5144WB","components":"ENGINE AND ENGINE COOLING","summary":"SERVICE BULLETIN #01205 OR NHTSA #625715 I HAVE A FORD WINDSTAR GL 1998 I ONLY  HAD IT TURN OVER TO 70,000 AND MY ENGINE LIGHT KEEPS COMING ON AND I'M GETTING TROUBLE CODE PO 171 AND I'M ALSO NOTICE THAT FUEL GAGE DON'T NOT GO TO THE FULL MARK  AND I HAD TO HAVE ALL 4 H2O SENCER REPLACE AND NOW MY ODEMETER AND TRIP METER QUIT WORKING AND I ONLY HAVE 72,000 ON MY VAN IS THERE SOMETHING I CAN DO WITH THESE VECHILE PROBLEMS THAT I SHOULDN'T HAVE WITH SUCH LOW MILES I JUST BOUGHT THE   VAN IN AUG 2004 WITH ONLY 56,000 ARE ANY OF THESE PROBLEMS ON THE RECALL LIST .  PLEASE HELP IF YOU CAN I CAN'T AFFORD TO KEEP REPAIRING MY VAN THAT SHOULD BE A RECALL PROBLEM.THANKS FOR ANY HELP YOU CAN GIVE ME","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10130295,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2005","dateComplaintFiled":"07/27/2005","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"MY WIFE AND I WERE GOING DOWN TO SO. CALIF. WHEN WE HEARD A LOUD POP. I CHECKED UNDER THE HOOD AND FOUND THAT THE SECOND SPARK PLUG BACK ON THE DRIVERS SIDE HAD BLOWN OUT. WE HAD TO SET OUT IN THE DESERT FOR 4 HOURS BEFORE WE COULD BE TOWED. THE FORD DEALER IN CARSON CITY, NEVADA TOLD US THAT THIS A COMMON PROBLEM AND FORD WOULD NOT COVER THESE REPAIRS. WHAT IS GOING ON HERE, WHERE IS THE RECALL, FORD SHOULD HAVE TO REPLACE ALL OF THESE DEFECTIVE PARTS AT THEIR EXPENCE, THEY ARE THE ONES MADE THE DEFECTIVE PARTS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10130363,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2005","dateComplaintFiled":"07/27/2005","vin":"1FMPU18L4WL","components":"STEERING","summary":"DT:  1998 FORD EXPEDITION.  THE STEERING WHEEL LOCKED  WHILE MAKING A  TURN.     CONSUMER  WILL TAKE VEHICLE  TO DEALERSHIP TOMORROW.  THE POWER STEERING FLUID WAS CHECKED. ALSO, STATED THAT  EVERYTHING WAS CHECKED, AND THE VEHICLE WAS VERY WELL MAINTAINED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10129916,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2005","dateComplaintFiled":"07/25/2005","vin":"1FMRU18W7WL","components":"VISIBILITY","summary":"WHEN IT RAINS WATER LEAKS ONTO THE GEM MODULE AND FUSE BOX UNDER THE DASHBOARD LEFT OF THE STEERING COLUMN. SOME OF THE EFFECTS ARE, WINDSHIELD WIPERS STOPPING, TRANSMISSION GOING INTO LIMP MODE WITH OD LIGHT FLASHING, BATTERY GOING DEAD IF RAINING OVERNIGHT, SPEEDOMETER NOT WORKING, HEATER FAN RUNNING WHILE OFF, LEFT FRONT POWER WINDOW NOT WORKING, AND INSTRUMENT PANEL WARNING LIGHTS FLASHING ON AND OFF. EVERYTHING COMES BACK TO NORMAL AFTER IT  DRIES OUT. I HAD THE WINDSHIELD REPLACED. I HAD THE NEW  WINDSHIELD RESEALED TWICE. I HAD TO REPLACE THE BATTERY. I STILL CAN SEE WATER DRIPPING NEXT TO THE PARKING BRAKE. I HAVE BROWSED THE NET AND FOUND THAT THIS IS A COMMON PROBLEM WITH EXPEDITIONS AND F150'S. I WOULD LIKE FORD TO TAKE RESPONSIBILITY AND REPAIR THIS DEFECT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10129781,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2005","dateComplaintFiled":"07/23/2005","vin":"2FMZA51UXWB","components":"POWER TRAIN","summary":"FIRST INCIDENT HAPPENED WHILE DRIVING UP A LOW GRADE AND COMING TO A STOP.  VAN STARTED ROLLING BACKWARD AFTER REMOVING FOOT FROM BRAKE AND WHEN IT FINALLY MOVED FORWARD THE SERVICE ENGINE LIGHT CAME ON AND NO SPEEDOMETER.  TOOK IT TO THE DEALER AND WAS TOLD THAT IT WAS A FAULTY SENSOR.  MOST RECENT INCIDENT HAPPENED AFTER PASSING A SEMI ON THE FREEWAY.  PASSED DOING APPROXIMATELY 70 MPH AND WHEN PULLING BACK INTO RIGHT LANE VAN LOST ALL FORWARD POWER AND SPEED.  SPEEDOMETER ONCE AGAIN DROPPED TO 0.  WAS ABLE TO MAKE IT BACK TO THE DEALER BUT AS YET HAVE NOT HAD IT LOOKED AT BY DEALER.  SAID TO BRING IT BACK ON THE WEEKEND.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10128739,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2005","dateComplaintFiled":"07/14/2005","vin":"2FMZA5143WB","components":"WHEELS","summary":"WE WERE ABOUT 30 MILES FROM HOME ON OUR RETURN TRIP FROM OHIO TO IOWA WHEN, WHILE ACCELERATING OUT OF A REST AREA, STEERING COLUMN BEGAN SHAKING VIGOROUSLY.  WE BEGAN TO SLOW FROM 60-65MPH AND MERGED INTO THE RIGHT LANE.  WHILE THE VEHICLE WAS GOING AROUND 50MPH THE RIGHT FRONT END DROPPED AND THE RIGHT FRONT TIRE BOUNCED OFF INTO A FIELD.  WE RETAINED CONTROL OF THE VEHICLE AND PULLED OVER WITHOUT INJURY.  UPON EXAMINATION, THE TIRE STUDS HAD ALL BROKEN CLEAN OFF.  ALL EXCEPT TWO WERE LOST.  THE TWO HAD A LOCKING MECHANISM.  THE DAMAGE DUE TO THE COLLISION WITH THE ROAD AFTER THE WHEEL FELL OFF WAS COVERED BY OUR INSURANCE, THOUGH TECHNICALLY THE INITAIL MECHANICAL FAILURE DID WAS NOT, THOUGH SINCE THE STUDS WERE PART OF THE ROTOR WHICH WAS DAMAGED THEY WERE REPLACED WITH THE ROTOR.  THE PARTS DAMAGED AND REPLACED INCLUDE THE ROTOR, FRONT BRAKES, CONTROL/STABILIZING ARM, RIGHT FENDER AND PASSENGER DOOR.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10128552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2005","dateComplaintFiled":"07/13/2005","vin":"","components":"TIRES","summary":"I HAD THREE OF THE FOUR SUBJECT TIRES SEPARATE ON THREE DIFFERENT INCIDENTS.  THE FIRST TORE OUT THE FRONT END OF THE CAR CAUSING $950 DAMAGE (JULY 2004). AT THIS POINT WE REPLACED BOTH FRONT TIRES.    THE SECOND (LEFT REAR SEPARATED AT HIGHWAY SPEED) JULY 1, 2005.  AND THE THIRD SEPARATED A WEEK LATER ON THE RETURN TRIP HOME (JULY 9, 2005).    THE TIRES WERE   MASTERCRAFT P794 205-70-15  SOMETHING MUST BE DONE TO CORRECT THIS PROBLEM.  THE TREADS WERE BRAND NEW AND NO VISUAL WARNING SIGNS WERE AVAILABLE.    NO YEAR GIVEN MASTERCRAFT P22575R15 - TIRES:TREAD/BELT : HTTP://RECALLS.JUSTIA.COM/AUTO-CONTENT-5303.HTML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"MASTERCRAFT","productModel":"235/75R15","size":null,"manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":10128620,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2005","dateComplaintFiled":"07/13/2005","vin":"1FMRU1764WL","components":"VEHICLE SPEED CONTROL","summary":"DT JUNE 4TH, 2005 THE VEHICLE BURNED TO THE GROUND. THE FIRE DEPT CAME OUT AND EXTINGUISHED THE FIRE.  TWO INVESTIGATORS CAME OUT AND SAID THE FIRE STARTED FROM THE CRUISE CONTROL SWITCH.  THE  DECK BURNED ON THE SIDE OF THE HOUSE AND IT ALSO BURNED A TREE. THE VEHICLE HAD BEEN SITTING FOR 3 DAYS BEFORE IT CAUGHT FIRE. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10127458,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2005","dateComplaintFiled":"07/05/2005","vin":"1FMFU18L8WL","components":"ELECTRICAL SYSTEM","summary":"1998 FORD EXPEDITION.      ON JULY 1, 2005 CRUISE CONTROL DEACTIVATION SWITCH BURNED AND MELTED RENDERING VEHICLE INOPERABLE (TEMPORARILY).  THREE CHILDREN NEEDED TO BE \"EVACUATED\" IN TEARS AS SMOKE BILLOWED FROM UNDER THE HOOD.     ALTOUGH A KNOWN ISSUE TO FORD, BECAUSE THEIR CURRENT RECALL IS 2000 YEAR ONLY THEY OFFERED NO (YES NO) ASSISTANCE FOR REPAIR (ONLY ASKING THAT THE DEFECTIVE PART(S) BE REPLACED - NOT ANY OTHER SUBSEQUENT DAMAGES.  THERE WERE NONE OTHER THAN THE SMOKE).    THOUGHT YOU MAY LIKE TO HERE ABOUT IT.    THANKS,    DAVID","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10127397,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2005","dateComplaintFiled":"07/04/2005","vin":"1FMRU17L2WL","components":"ENGINE AND ENGINE COOLING","summary":"MY 1998 FORD EXPEDITION EDDIE BAUER WITH 84K MILES ON IT HAS HAD TWO SPARK PLUG COILS GO BAD AND HAVE BEEN REPLACED FOR $425 EACH TIME.  ON JULY 1, WHILE DRIVING ON THE HIGHWAY, THE CAR MADE A LOUD POP AND WE HAD TO PULL OVER, LUCKILY WITHOUT CAUSING AN ACCIDENT.  WE WERE ABLE TO GET TO THE FORD DEALER IN OJAI, WHO LOOKED AT THE CAR AND DETERMINED THAT THE A SPARK PLUG HAD BLOWN OUT OF THE HEAD AND COST TO REPAIR WAS GOING TO BE $3800.  MANY PEOPLE WITH THE 5.4L TRITON ENGINE REPORT THE SAME PROBLEM AND FORD NEEDS TO ADDRESS THIS.  THE ENGINE SHOULD BE RECALLED SINCE IT HAS A FATAL DEISGN FLAW.  THERE ARE ONLY 4 THREADS IN EACH SPARK PLUG HOLE INSTEAD OF 8.  WE COULD HAVE BEEN KILLED IF THE CAR HAD STALLED AT THE WRONG TIME.  PLEASE GET FORD TO ADDRESS THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10127316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2005","dateComplaintFiled":"07/01/2005","vin":"1FMRU18W7WL","components":"STRUCTURE","summary":"DT: THE CONSUMER OWNS A 1998 FORD EXPEDITION.  WHILE THE CONSUMER WAS DRIVING THE WHITE PLASTIC PIECE ON THE FRONT OF  BUMPER RIPPED OFF AND WAS COMING UP ON WINDSHIELD,  ALMOST CAUSING  AN ACCIDENT. CONTACT HEARD SOME FLAPPING COMING FROM THE VEHICLE.  SHE GOT OUT AND CHECKED THE VEHICLE AND DID NOT SEE ANYTHING. ABOUT 20 MILES FURTHER  OF THE BUMPER  CAME OFF. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10127177,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2005","dateComplaintFiled":"06/30/2005","vin":"1FMRU1760WL","components":"FUEL SYSTEM, GASOLINE","summary":"DT: THE VALVE INSIDE THE GAS TANK THAT KEEPS THE GASOLINE FROM EVAPORTAING IN THE AIR BROKE. CONTACTED THE DEALER, AND THEY SAID THIS PART VERY RARLEY BREAKS  AND THERE WERE GOING TO CHARGE  CONSUMER TO HAVE IT FIXED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10127025,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2005","dateComplaintFiled":"06/29/2005","vin":"2FMZA5142WB","components":"FUEL SYSTEM, GASOLINE","summary":"DT: CONTACT STATED THE FUEL SENDING UNIT AND THE FUEL PUMP HARNESS MELTED.  DEALER TOLD CONTACT SHE WAS LUCKY THE VEHICLE DID NOT BLOW UP ON HER. THIS HAPPENED WHILE SHE WAS DRIVING THE VEHICLE. THE CHECK ENGINE LIGHT CAME ON, AND THEN  VEHICLE COASTED TO A STOP.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10113057,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2004","dateComplaintFiled":"06/28/2005","vin":"1FMZU32E1WZ","components":"ENGINE AND ENGINE COOLING","summary":"THE VEHICLE STARTED TO MAKE A NOISE, WHEN THE CONSUMER WAS DRIVING.  THE DEALER STATED THE UPPER CAMSHAFT SENSOR HAD BROKEN.  THEN A MONTH LATER THE LOWER CAMSHAFT SENSOR BROKE.   THE MANUFACTURE STATED THE WARRANTY DOES NOT APPLY AFTER MILEAGE HAS BECOME TO HIGH.  *NM  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10126501,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2005","dateComplaintFiled":"06/24/2005","vin":"2FMZA5144WB","components":"WHEELS","summary":"MY FRONT DRIVER SIDE WHEEL WAS MAKING A CLUNKING NOISE. THOUGHT IT WAS SOMETHING INSIDE. I TOOK IT TO A LES SWABB TIRE DEALER TO HAVE IT LOOKED AT. THE REASON FOR THE NOISE WAS A CRACKED RIM, ABOUT 6 INCHES LONG. THEY SAID THIS IS NOT SUPPOSED TO HAPPEN, VERY DANGEROUS. IT COSTED ME $45.00 TO REPLACE THE RIM. THEY SUGGESTED TO LOOK INTO OTHER REPORTS. ON YOUR WEB SITE I FOUND SEVERAL REPORTS OF OTHERS HAVING THE SAME PROBLEM, SOME HAD TO REPLACE ALL 4 RIMS. THEY SAID IF THIS CRACKED ALL AROUND MY TIRE WOULD OF FELL OFF. SCARY THOUGHT FOR MY FAMILY AND OTHER DRIVERS ON THE HIGHWAYS,ETC. I CALLED FORD TO REPORT THIS AND REQUESTED THEM TO REPLACE ALL 4 RIMS. THEY REFUSED TO TAKE RESPONCIBILITY FOR THIS. TRIED TO BLAME IT ON MY TIRES AND MY DRIVING. TIRES ARE ALL NEW AND DRIVING SHOULDN'T CRACK THE RIM LIKE IT DID. I THINK IT IS SAD THEY ARE NOT CONCERNED NOR CARE THIS COULD CAUSE A FATAL CRASH. I AM GOING TO CALL KING 5 NEWS. I AM NOT COMFORTABLE DRIVING MY VAN NOW. THIS SHOULD BE A RECALL, DANGEROUS. PLEASE MAKE FORD TAKE RESPONCIBILITY FOR THIS, BEFORE A FATAL CRASH IF HAS NOT HAPPENED ALREADY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125983,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2004","dateComplaintFiled":"06/20/2005","vin":"1FMPU18L5WL","components":"ELECTRICAL SYSTEM","summary":"I JUST STARTED EXPERIENCING ABOUT 2 YEARS AGO ABOUT THE SAME PROBLEM DESCRIBED IN THE THE ASSOCIATED PRESS ARTICLE ON THE CNBC FINANCIAL WEB PAGE.  DURING EXTREME PERIODS RAIN, DAMPNESS OR HIGH HUMIDITY, MY TRUCK WOULD NOT RUN CORRECTLY.  IT STARTED OUT WITH THE SPEEDOMETER NOT WORKING (OR THE CRUISE CONTROL), BUT DROVE FINE DOWN THE ROAD. THEN AS TIME & MONTHS WENT ON THE SYMPTOMS SEEMED TO GET WORSE. BESIDES THE SPEEDOMETER NOT WORKING OR THE CRUISE CONTROL WHEN IT RAINED, THE TRANSMISSION STARTED NOT SHIFTING AT ITS NORMAL ''SHIFTING POINTS'' & THE OVERDRIVE LIGHT ON THE GEAR SHIFTER WOULD FLASH ON & OFF REPEATEDLY. WHEN IT WAS DRY OUT OR IF I USED THE FLOOR HEATER WHEN IT RAIN, IT WOULD RUN OK. THEN ONE DAY IN THE RAIN ALL THE ''IDIOT CLUSTER LIGHTS'' IN THE DASH WOULD ALL START FLASHING ON & OFF WITH A ''CLICKING OR SWITCHING'' SOUND FROM UNDER THE DASH.  IT GOT TO A POINT DURING A HEAVY RAIN THAT ALL OF THE ABOVE WOULD HAPPEN AT THE SAME TIME OVER A 40 MILE DRIVE, & THE REAR WINDOW WIPER WOULD STOP WORKING IN MID-WIPE & THE VEHICLE WOULD START LOOSING POWER.  AT THIS POINT I TOOK IT TO MY LOCAL FORD DEALER & TOLD THEM THE SAME THINGS.  FINALLY AFTER THE 2 VISITS & ANOTHER HOUR TO HOUR & A HALF TO DIAGNOSE & TROUBLESHOOT THE PROBLEM THEY TOLD ME THAT MY WINDSHIELD WAS LEAKING SOMEWHERE & WAS CAUSING THE PROBLEM. THEY SAID FORD HAD A ''TSB'' TECHNICAL SERVICE BULLETIN OUT.  THEY FOUND BOTH THE ''GEM & CJB'' MODULES (PART #''S F852-14B205-KA & F752-14AD68-BA) UNDER THE DASH ALL ''WET & CORRODED'' & NEEDED TO BE REPLACED AT A COST OF $589.94 JUST FOR THE PARTS PLUS $74.95 HR. LABOR & A $7.50 HAZARDOUS WASTE FOR A REPAIR ORDER CHARGE.  I TOOK MY TRUCK TO A LOCAL GLASS SHOP TO FIND THE LEAK & REPLACE THE SEAL. THEY DISCOVER THAT THE ''SEAL'' FOR THE WINDSHIELD WAS LEAKING AT THE TOP NEAR THE RAIN CUTTERS ON THE ROOF & RUNNING DOWN THE ''A'' PILLARS & WAS ALSO STARTING TO RUST THAT AREA NEAR THE SUPPORT STRUCTURE FOR THE GLASS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2005","dateComplaintFiled":"06/17/2005","vin":"2FMZA5149WB","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD WINDSTAR 3.8L ENGINE, HEAD BOLTS STRETCHED CAUSING COOLANT LEAK INTO ENGINE, HEAD GASKET WAS NOT BLOWN SO WYNN'S SERVICE CONTRACT WILL NOT PAY FOR $1800 REPAIR.   THIS IS THE SECOND MAJOR EXPENSE, I HAD TO REPLACE THE TRANSMISSION AT 80,000 MILES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125550,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2005","dateComplaintFiled":"06/16/2005","vin":"2FMZA5143WB","components":"ELECTRICAL SYSTEM","summary":"I PURCHASED MY VAN FROM MY GRANDFATHER'S ESTATE.    ON SATURDAY, FEBRUARY 12, 2005, I WAS DRIVING MY 1998 FORD WINDSTAR.  I WAS TRAVELING FROM A SCHOOL FUNCTION WHERE I TEACH WITH MY SEVEN-YEAR-OLD DAUGHTER IN THE VAN.  MY VAN SEEMED TO HAVE SMOKE COMING FROM UNDER THE HOOD.  I WAS STUCK IN TRAFFIC ON HIGHWAY 183 HEADING NORTH TOWARD CEDAR PARK WHERE I LIVE.  I COULDN'T MAKE THE LIGHT AT THE JUNCTION OF 620 TO PULL INTO A PARKING LOT, SO I WENT PAST THE LIGHT AND TURNED INTO THE CONSTRUCTION AREA JUST NORTH OF THAT INTERSECTION.  I HAD ALREADY CALLED MY HUSBAND TO MEET ME BECAUSE I WAS CONCERNED ABOUT THE VAN.  WHEN I PULLED IN, I POPPED THE HOOD AND SAW SMALL FLAMES AND SMOKE COMING FROM THE DRIVER SIDE REAR SECTION UNDER THE HOOD.  I DROPPED THE HOOD AND GRABBED MY DAUGHTER FROM THE CAR.  I THEN CALLED 911 AND THEY DISPATCHED THE FIRE DEPARTMENT.  WHILE I WAITED, I PULLED A BOTTLE OF WATER FROM THE VAN, POPPED THE HOOD AND SPRINKLED WATER ON THE FLAMES.  WHEN THE FIRE DEPARTMENT FOUND ME, THE FIRE WAS SMALLER.  THEY FINISHED PUTTING OUT THE FIRE AND TOLD ME THAT I PROBABLY SAVED MY VAN BY SPRINKLING WATER ON IT.  IT APPEARED TO BE ELECTRICAL AND NEAR THE AREA WHERE THE CRUISE CONTROL IS LOCATED.  I WAS IN TEARS BY THE TIME MY HUSBAND ARRIVED AND IT WAS A HORRIBLE EXPERIENCE.  I AM GRATEFUL THAT WE WERE NOT INJURED, BUT AM FURIOUS THAT FORD HAS NOT RECALLED MY VAN.  I DID HAVE IT REPAIRED AT COMPUTER AGE AUTOMOTIVE IN CEDAR PARK AND MY INSURANCE AGENT IS RYAN WITH STATE FARM WHOM I DID SUBMIT THE CLAIM.  I WAS TOLD THAT STATE FARM DOES NOT HAVE PLANS TO PURSUE FORD.   I DON'T WANT ANOTHER FAMILY TO HAVE THIS PROBLEM.  IT COULD HAVE BEEN A EXTREMELY BAD SITUATION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125351,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2005","dateComplaintFiled":"06/15/2005","vin":"","components":"VEHICLE SPEED CONTROL","summary":"DT: THE VEHICLE HAS A PROBLEM WITH THE CRUISE CONTROL SWITCH.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125259,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2005","dateComplaintFiled":"06/14/2005","vin":"1FMPU18L4WL","components":"ELECTRICAL SYSTEM","summary":"DT: CONSUMER'S 1998 FORD EXPEDITION BURST INTO FLAMES.  WHILE CONSUMER WAS IN VEHICLE, WITH THE VEHICLE OFF, SHE NOTICED WHITE SMOKE COMING FROM UNDER THE HOOD.  WHEN THE CONSUMER GOT OUT OF THE VEHICLE THE SMOKE TURNED TO BLACK.  WHEN THE CONSUMER WALKED AWAY SHE LOOKED BACK TOWARDS THE VEHICLE AND THE VEHICLE BURST INTO FLAMES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125107,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2002","dateComplaintFiled":"06/13/2005","vin":"","components":"STEERING","summary":"DT: CONSUMER WAS DRIVING ON HIGHWAY AND PREPARED TO EXIT ON OFF RAMP WHEN LEFT DRIVER'S SIDE TIE ROD SEPARATED FROM VEHICLE AND ENTERED THE WHEEL WELL WHICH CAUSED VEHICLE TO COME TO A VIOLENT HALT.  VEHICLE WAS TOWED TO DEALER, AND DEALER CONFIRMED TIE ROD BROKE.  INSPECTED RIGHT SIDE, AND SAID THAT TIE ROD WAS NEAR FAILURE AS WELL.  REPAIRS WERE MADE.  THAT WAS SECOND  TIME IN 3 YEARS THAT TIE RODS  WERE REPLACED.  THE  FIRST TIME IT WAS UNDER WARRANTY, AND THE SECOND  INCIDENT WAS NOT COVERED UNDER WARRANTY.    CONSUMER WAS UPSET THAT THESE PARTS T FAILED.   HAD  NOT OCCURRED UNDER NORMAL WEAR AND TEAR CIRCUMSTANCES.  THIS WAS STREET AND HIGHWAY DRIVING, NO ROUGH WEAR ON THE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125184,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2005","dateComplaintFiled":"06/13/2005","vin":"1FMPU18L4WL","components":"VEHICLE SPEED CONTROL","summary":"DT: THE CONSUMER STATES THAT HE IS HAVING PROBLEM WITH HIS 1998 FORD EXPEDITION. THERE IS A RECALL  05V017000 FOR THE SAME PROBLEM. THE DEALERSHIP STATED THAT THE PROBLEM WAS CRUISE CONTROL. THE CRUISE CONTROL SWITCH QUIT WORKING AND MELTED THE  WIRING HARNESS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10124863,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2005","dateComplaintFiled":"06/09/2005","vin":"1FMPU18L3WL","components":"SUSPENSION","summary":"DT: THE FRONT STABLIZER BAR BROKE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10119345,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2004","dateComplaintFiled":"06/08/2005","vin":"1FMPU18L2WL","components":"VISIBILITY","summary":"BOTH OUTSIDE MIRRORS SEPARATED FROM THE OUTSIDE, MAKING VISUAL CONTACT VERY POOR. OWNER TOOK THE VEHICLE TO THE DEALERSHIP BUT WAS INFORMED THAT BECAUSE THE VEHICLE IS OUT OF WARRANTY, THERE WAS NOTHING ELSE THEY COULD  DO. *AK   SIDEVIEW MIRRORD WERE DELAMINATING,CAUSING POOR VISIBILITY.  *AK  SIDE MIRRORS ARE DELAMINATING CAUSING POOR VISABILITY.*SB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10124465,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2005","dateComplaintFiled":"06/07/2005","vin":"2FMZA5145WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE REAR BRAKE LINE ABOVE THE SPARE TIRE WAS RUSTED AND BLEW APART WHEN MY WIFE HIT THE BRAKES TO SLOW FOR A TURNING VEHICLE. THIS LINE IS IN A VERY BAD SPOT. IT IS NOT VISIBLE AND THERE IS THE GREATEST CHANCE TO HOLD MOISTURE THERE. IT IS A SAFETY ISSUE. IT ONLY HAS 70,000 MILES ON IT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10124352,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2005","dateComplaintFiled":"06/06/2005","vin":"1FMRU18W8WL","components":"STEERING","summary":"WHILE DRIVING MY 1998 FORD EXPEDITION AT ABOUT A 35 MPH SPEED, ON A SMOOTH DRY PAVED ROAD, A SUDDEN LOAD BANG NOISE WITH TIRE SQUEALING AND A LOSS OF CONTROLL OF THE STEERING OCCURED. INSPECTION OF VEHICLE STEERING REVEALED THE RH INNER TIE ROD JOINT HAD FALLEN APART. THE BALL AND SOCKET OF THE TIE ROD HAD BROKEN AND NO STERRING CONTROLL OF THE RH FRT TIRE RESULTED. NO VEHICLE DAMAGE RESULTED (OTHER THAN THE TIEROD), NO PERSONAL OR PROPERTY DAMAGE OCCURED.  FORD HAD SENT ME A LETTER OF CONCERN WITH THE STEERING AND SUSPENSION. IT CONTAINED A BRIEF NOTE ON HOW TO CHECK FOR DEFECTIVE OR WORN PARTS. WHEN I CALLED THE DEALERSHIP THEY INFORMED ME THEIR WOULD BE A CHARGE FOR THE SERVICE. I CHECKED THE VEHICLE MYSELF USING THEIR RECOMENDATION AND NOTICED NO WORN PARTS.  I HAVE INFORMED FORD AND THE DEALERSHIP OF THE CONCERN,  THEY SAID BRING IT IN TO THE DEALER TO INSPECT. AGAIN THE WANTED $$.  I WILL HAVE A PRIVATE GARAGE INSTALL ALL NEW FRONT STEERING PARTS ON MY VEHICLE.  I WANTED TO INFORM YOUR DEPARTMENT OF THE VEHICLE STEERING COMPONENT FAILIER AND THE SUDDEN LOSS OF CONTROL TO MY VEHICLE WHICH COULD HAVE LEAD TO VERY BAD CRASH.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10124229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2002","dateComplaintFiled":"06/05/2005","vin":"","components":"VISIBILITY","summary":"I OWE 3 WINDSTARS ALL THREE HAVE PROBLEMS WITH POWER WINDOWS NOT GOING DOWN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10124174,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2005","dateComplaintFiled":"06/04/2005","vin":"1FMRU17L0WL","components":"UNKNOWN OR OTHER","summary":"MY WIFE WAS TEACHING AT THE LOCAL JR. COLLEGE HERE IN PENSACOLA FLORIDA. SHE PARKED THE TRUCK AT APPROX. 6:45PM ,HER CLASSROOM FACES THE PARKING LOT. FROM THE SECOND FLOOR SOME OF HER STUDENTS COULD SEE SOMETHING ON FIRE IN THE PARKING LOT, IT'S APPROX. 8:40PM BY NOW. THE CAR WAS SEEN BY THE GROUNDSKEEPERS AND SERCURITY TO HAVE WHAT APPEARED TO BE SMOKE AND SPARKS OF FIRE COMMING FROM THE HOOD. THEY ATTEMPTED TO USE FIRE EXTINGUSHERS BUT THE FLAMES AND FIRE BY THIS TIME WAS TO HOT.SOON AFTERWARDS THE FIRE DEPT. ARRIVED. MOST OF THE FIRE WAS UNDER THE HOOD ON THE DRIVERS SIDE THAT ENGULFED THE FRONT DRIVERSIDE INCLUDING THE ROOF DRIVER DOOR AND THE TIRE COMPLETLY MELTED AWAY ON THE DRIVERS SIDE. WE'VE SPOKEN WITH FORD MOTOR COMPANY AND WE WHERE ASKED VERY POINTANTLY EXACTLY WHAT DID WE EXPECT OF FORD MOTOR COMPANY.WE CAN'T IMAGION A MORE LUDACRIS QUESTION! WE WHERE TOLD THAT THE LEGAL DEPT. AT FORD MOTOR COMPANY WOULD GET BACK WITH US IN 24-48HRS. WE'VE EXCEEDED 48HRS + NOW...","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10123946,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2005","dateComplaintFiled":"06/02/2005","vin":"2FMZA5140WB","components":"POWER TRAIN","summary":"VAN WILL STALL WHEN DECELERATING INTO A TURN, OCURRS 2-3 TIMES PER WEEK. AUTOMATIC TRANSMISSION FAILED AT 84,000 MILES COSTNG $1,700 TO REPAIR. VAN WOULD VIBRATE AND STUTTER WHEN ACEELERATING FROM A COMPLETE STOP. HAD VAN TO DEALER 3-4 TIMES FOR STALLING PROBLEM, THEY CLAIMED THEY COULD FIND NOTHING WRONG.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10122563,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2005","dateComplaintFiled":"05/31/2005","vin":"1FMRU176XWL","components":"WHEELS","summary":"THE RIGHT REAR WHEEL FEEL OFF MY 1998 FORD EXPEDITION. IT LOOKS LIKE THE LUG NUTS SHEARED OFF AT THE AXLE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10122598,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2005","dateComplaintFiled":"05/31/2005","vin":"1FMRU17L6WL","components":"ELECTRICAL SYSTEM","summary":"DT: THE CONTACT OWNS A 1998 FORD EXPEDITION. HE STATES THAT WHILE HE WAS IN A STORE AND  CAME OUTSIDE AND  VEHICLE WAS ON FIRE WHILE IT WAS PARKED AND THE ENGINE WAS OFF. THE FIRE DEPARTMENT  WAS DISPATCHED. SOMETHING EXPLODED TOWARDS THE RIGHT SIDE OF THE HOOD AND SHOT UP IN THE AIR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10122660,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2005","dateComplaintFiled":"05/25/2005","vin":"1FMRU1769WL","components":"ELECTRICAL SYSTEM","summary":"CC QUIT WORKING, REPLACED AT DEALER, WOULD NOT GET OUT OF PARK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10117820,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2005","dateComplaintFiled":"05/23/2005","vin":"1FMRU18W0WL","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING 25 MPH CONSUMER HEAR A POPPING NOISE FROM THE ENGINE. VEHICLE CAUGHT ON FIRE UNDER THE HOOD.  PULLED OVER, PUT OUT THE  FIRE, AND HAD THE VEHICLE TOWED.  DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK   *BF  NM    CORRECTED 6/16/05 - INCIDENT DATE WRONG AND 0 INJURIES NOT 2  SPOKE WITH OWNER - PASSENGER (UNCLE) IS DEVASTATED AND DRIVER (OWNER) STILL HEARS RINGING IN HIS EARS - THEY BOTH FEARED DYING BECAUSE OF VEHICLE EXPLODING WHILE DRIVING *SLP","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10117117,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2005","dateComplaintFiled":"05/20/2005","vin":"1FMRU17L6WL","components":"SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL","summary":"THE CONSUMER PARKED THE VEHICLE FOR APPROXIMATELY 10 MINUTES, AND UPON HER RETURN, SMOKE WAS COMING FROM UNDER THE HOOD. THE CONSUMER CHECKED THE VEHICLE, AND THE FIRE  SMOLDERED ITSELF OUT.  THE VEHICLE WAS TOWED TO THE DEALER, AND THE WIRE HARNESS WAS BURNED.   *AK   THE PROBLEM WAS CAUSED BY THE CRUISE CONTROL SENSOR/SWITCH.  FORD STATED THAT THERE WAS NOTHING THEY COULD DO.  THE AIR SUSPENSION CONTROL MODULE MALFUNCTIONED ALSO THE INDICATOR FOR THE GEAR SHIFT HAD BROKEN AND WERE REPLACED.   *SC   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10121688,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2005","dateComplaintFiled":"05/20/2005","vin":"1FMPU18L4WL","components":"VEHICLE SPEED CONTROL","summary":"ON SUNDAY 5-15-05, I HAD JUST RETURNED HOME FROM VISITING MY BROTHER IN THE HOSP. FROM A GUN SHOT WOUND TO THE FACE.  I SAT DOWN IN MY FRONT HOME AND I HAVE A GLASS STORM DOOR, SO I COULD SEE OUTSIDE.  NOT 5-MIN. AFTER I WAS IN THE HOUSE I COULD SEE A LOT OF SMOKE OUTSIDE.  I SAID OH MY GOD SOMETHING IS ON FIRE.  MY HUSBAND AND I WENT OUT WITH THE FIRE EXTINGUISHER AND RAISED THE HOOD ON THE VEHICLE, THERE WAS NO ACTUAL FLAMES TO BE SEEN AT THAT TIME, ONLY SMOKE AND MELTED WIRES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10121373,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2005","dateComplaintFiled":"05/18/2005","vin":"1FMRU17L4WL","components":"ELECTRICAL SYSTEM","summary":"ON APRIL 25TH, 2005 MY 1998 FORD EXPEDITION EXPLODED AND WAS TOTALLY DESTROYED BY FIRE.  I CONTACTED FORD AND WAS TOLD MY VIN NUMBER WAS NOT A PART OF THE RECALL.  FROM ALL INFORMATION I HAVE BEEN ABLE TO FINE THE DESCRIPTION OF OTHER CAR FIRES MATCH HOW MY CAR BURNED.  FORD HAS ADVISED ME THAT MY INSURANCE COMPANY WILL HAVE TO SUBROGATE.  MY INSURANCE COMPANY WILL COVER THE BALANCE OWED ON MY CAR, HOWEVER I AM WITHOUT A VEHICLE.  MY INSURANCE COMPANY IS ADVISING ME THAT A LAW SUIT AGAINST FORD WILL TAKE YEARS.  I WANT TO FILE A COMPLAINT AGAINST FORD, THIS IS UNFAIR TREATMENT.  I HAVE LOST MY CAR, CONTENTS WITHIN AND NOW I HAVE NO TRANSPORTATION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10120997,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/1998","dateComplaintFiled":"05/16/2005","vin":"1FMRU18W5WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"DT:  WHEN THE BRAKES ARE DEPRESSED, THE ABS SYSTEM PREVENTS THE BRAKE FROM ENGAGING.  AFTER PUMPING THE BRAKE PEDAL SEVERAL TIMES, THE BRAKES RE-ENGAGE.  GENERALLY HAPPENS MORE OFTEN WHEN THE OUTDOOR TEMPERATURE IS AROUND THIRTY-TWO DEGREES FAHRENHEIT.  DEALER  STATED THAT NO PROBLEM COULD BE FOUND.   *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10121021,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2005","dateComplaintFiled":"05/16/2005","vin":"2FMZA5142WB","components":"ELECTRICAL SYSTEM","summary":"DT:  WHILE PARKED ON THE STREET, SOMEHOW IN THE NIGHT, AN ELECTRICAL FIRE IGNITED ON THE LEFT PASSENGER SEAT BEHIND THE DRIVER SEAT LOCATED AT THE SECOND ELECTRICAL OUTLET.  IT WAS SO HOT IT MELTED THE CAR SEAT AND PANELING NEAR THE ARMREST.  THE GLASS DIDN'T BREAK BUT PAINT TO OUTSIDE OF CAR IS PEELING OFF.  CENTER AND CONSOLE WAS DESTROYED.  THE FIRE WENT OUT SOMEWHERE NEAR THE FRONT.   NO REPAIRS HAVE BEEN MADE.   *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10121022,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2005","dateComplaintFiled":"05/16/2005","vin":"","components":"EQUIPMENT","summary":"98 FORD EXPEDITION...LEFT REAR SPARK PLUG BLEW OUT OF MOTOR.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10121467,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/23/2004","dateComplaintFiled":"05/10/2005","vin":"1FMRU17L8WL","components":"ELECTRICAL SYSTEM","summary":"VEHICLE PARKED APPROX 3 HOURS, FLAMES FRONT OF DASH AT WINDSHIELD, TRIED TO PUT OUT VEHICLE FIRE HIMSELF --- INJURED ---- NO PROBLEMS WITH VEHICLE PRIOR TO VEHICLE FIRE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10121468,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2005","dateComplaintFiled":"05/10/2005","vin":"1FMRU17L1WL","components":"ELECTRICAL SYSTEM","summary":"VEHICLE PARKED APPROX 10 HOURS, HORN  BLOWING INTERMITTENTLY, SMELLED SMOKE, INTERIOR GARAGE DOOR TO HOUSE HOT, GOT FAMILY OUT - DID NOT WITNESS VEHICLE FIRE AS OUTSIDE GARAGE DOOR WAS SHUT ----- CRUISE CONTROL QUIT WORKING 1 MONTH PRIOR TO VEHICLE FIRE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10120560,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2004","dateComplaintFiled":"05/10/2005","vin":"2FMDA5144WB","components":"FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL","summary":"DT:  THE CONTACT STATES WHILE DRIVING FOR ABOUT FIVE OR TEN MILES ,IF THE CONTACT GOES TO MAKE A RIGHT TURN OR STOP, THE VEHICLE WILL STALL. THIS OCCURS WHILE DECELERATING. HE STATES THAT EVERYTHING WORKS FINE WHILE HE IS DRIVING THE VEHICLE.  IT JUST WHEN HE GOES TO STOP THAT HE HAS THE PROBLEMS. HE TOOK THE VEHICLE TO HIS PERSONAL MECHANIC , AND THEY REPLACED THE IDLE CONTROL ,AND CLEANED THE INJECTORS. HOWEVER,  VEHICLE STILL HAS THIS PROBLEM. THE VEHICLE SHUTS OFF WITH NO WARNING. IT WILL START BACK UP AS SOON AS IT STALLS WHEN HE PUTS IT IN PARK. THE CONTACT STATES THAT THIS HAS HAPPENED MORE THAN 100 TIMES.  VEHICLE HAS  AUTOMATIC TRANSMISSION.  THE VEHICLE IS REGULARLY MAINTAINED.  IT STARTED ABOUT A YEAR AGO AND IT WOULDN'T DO IT ALL THE TIME AND NOW IT IS DOING ALMOST EVERY TIME YOU SLOW DOWN. HAS CAME VERY CLOSE TO CAUSING AN ACCIDENT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10120407,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2004","dateComplaintFiled":"04/29/2005","vin":"2FMZA5147WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"FORD WINDSTAR IS EXPERIENCING PROBLEMS WITH THE BRAKE EQUIPMENT WHICH IS CREATING A SAFETY ISSUE.   *MR   THE ANTI-LOCK BRAKING SYSTEM DID NOT OPERATE PROPERLY AND WOULD ACTIVATE 80% OF THE TIME.  THE CONSUMER WAS TOLD  THAT THE SENSORS WERE THE PROBLEM ON ONE OCCASION AND ON ANOTHER, THE MASTER CYLINDER, BUT COULD NOT GUARANTEE THIS.   *SC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10118544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2002","dateComplaintFiled":"04/27/2005","vin":"2FMZA5147WB","components":"LATCHES/LOCKS/LINKAGES","summary":"INTERIOR LIGHTS AND DOOR LOCKS OPERATING ERRATICALLY WHILE VEHICLE IS IN MOTION","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10118508,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2005","dateComplaintFiled":"04/26/2005","vin":"1FMPU18L4WL","components":"ENGINE AND ENGINE COOLING","summary":"DRIVING 1998 FORD EXPEDITION V8 5.4 LITER... DOWN THE HIGHWAY UNDER NORMAL DRIVING CONDITIONS AND THE # 4 SPARK PLUG BLEW OUT OF THE HEAD, CAUSING A VERY LOAD BANG FOLLOWED BUY LOAD EXHAUST, ESCAPING FROM THE PLUG HOLE AND HIGH VOLUME OF FUEL VAPOR AND SOME FUEL, THIS WILL BE THE 3RD TIME THIS HAS HAPPENED SINCE I HAVE BOUGHT THE VEHICLE. THE FIRST TIME A SMALL FIRE STARTED WHICH MY HUSBAND PUT OUT IMMEDIATELY, I AM CURRENTLY A SINGLE MOM WITH TWO CHILDREN AND CAN'T AFFORD TO KEEP FIXING THIS PROBLEM OVER AND OVER AT ABOUT 600.00 AN OCCURRENCE... NOR CAN I AFFORD THE SAFETY ISSUE WITH MYSELF AND CHILDREN. THIS TIME THE MECHANIC IS SAYING THE WHOLE HEAD MUST BE REPLACED BECAUSE IT HAS TORN UP THE TREADS.(ALUMINUM HEAD AS WELL) THIS WILL COST ME ABOUT $1500-2$000. TO HAVE REPAIRED. I HAVE SPOKEN TO SEVERAL FORD DEALERS AND TONS OF MECHANICS AND THEY ARE ALL AWARE OF THIS PROBLEM WITH THE 5.4 LITER !!! WHY HAS NOTHING BEEN DONE? WHO'S SUPPOSE TO WATCHING OUT FOR THE LITTLE POEPLE.      *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10113584,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2005","dateComplaintFiled":"04/25/2005","vin":"1FMTU18L0WL","components":"WHEELS","summary":"WHILE APPROACHING A STOP LIGHT THE CONSUMER APPLIED THE BRAKE AND HEARD A THUMP AS IF SOMETHING WAS UNDER THE VEHICLE.  THE CONSUMER'S HUSBAND EXITED THE VEHICLE TO SEE WHAT WAS WRONG.  ALL FIVE LUG NUT HAD COME OFF THE WHEEL AND IT HAD FALLEN OFF.      *JB  *JB   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10117928,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2005","dateComplaintFiled":"04/15/2005","vin":"1FMPU18L0WL","components":"VEHICLE SPEED CONTROL","summary":"THE CRUISE CONTROLS STUCK AND THE CAR WENT UP TO 8,000 RPMS.  I COULD NOT STOP THE ENGINE FROM RACING, AND I HAD TO TURN OFF THE ENGINE, AND TAKE OUT THE KEY FROM THE IGNITION TO SHUT DOWN THE ENGINE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10116606,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2005","dateComplaintFiled":"04/08/2005","vin":"1FMPU18L0WL","components":"ELECTRICAL SYSTEM","summary":"SPARK PLUGS BLOWN OUT OF CYLINDER HEAD OF FORD EXPEDITION 5.4 LITER ENGINE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10116607,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2003","dateComplaintFiled":"04/08/2005","vin":"1FMPU18L0WL","components":"ELECTRICAL SYSTEM","summary":"SPARK PLUG BOWN OUT OF POORLY DESIGNED CYLINDER HEAD ON 5.4 LITER ENGINE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10116552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2005","dateComplaintFiled":"04/07/2005","vin":"1FMPU18L7WL","components":"ELECTRICAL SYSTEM","summary":"GEM MODULE/ECU FAILED - COROSION FOUND ON BA BOX FUSE ASSEMBLY - PROGRESSIVE AND RANDON SYMTOMS OVER PERIOD OF TIME PRIOR TO COMPLETE FAILURE - FORD LOOKED AT PROBLEMS PREVIOUSLY AND NEVER CORRECTED(REPLACED BATERY WORN OUT FROM REPEATED DRAINS). CAUSED ELECTRICAL BACKFLOWS INTO VARIOUS SYSTEMS WHEN POWER OFF SUCH AS AC, RADIO, ENGINE ETC... DRAINING BATTERY NUMEROUS TIMES AND CAUSING A POTENTIAL FIRE HAZARD.... CAUSED AIRBAGS TO BECOME DISABLED... COMPROMISED ABS BRAKING RANDOMLY... THESE SYSMPTOMS OCCURRED MANY MONTHS PRIOR TO TOTAL FAILURE AT WHICH TIME MANY REALLY WEIRD SYSMPTOMS MADE THE CAR VIRTUALLY UNDRIVEABLE AT SPEED... TRANSMISSION CHANGING GEARS ERRADICALLY... SPEEDOMETER WORKS OFF AND ON... ENGINE CYCLE THRU  STARTUP CYCLE OVER AND OVER WHILE DRIVING.    *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10117688,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2005","dateComplaintFiled":"04/04/2005","vin":"","components":"POWER TRAIN","summary":"1998 FORD WINDSTAR TRANSMISSION MALFUNCTIONED WHILE DRIVING AT 55 MPH.*MR  THE CONSUMER HAD THE TRANSMISSION REPLACED 2 1/2 YEARS AGO.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10117156,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2005","dateComplaintFiled":"03/31/2005","vin":"2FMDA5143TB","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING AT 75 MPH  FRONT COIL SPRING SNAPPED AND BROKE, PUNCTURING THE FRONT DRIVERS SIDE TIRE. CONSUMER  HAD THE COIL SPRING REPLACED ONCE. THIS WAS THE SECOND TIME THIS HAS HAPPENED. THE FRONT END OF THE VEHICLE COMPLETELY DROPPED. ALSO, THERE WAS A BRAKE FAILURE.  TWO NHTSA RECALLS REGARDING  FRONT COIL SPRINGS, RECALLS 01I007000 AND  01V199000 WERE ISSUED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109370,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2004","dateComplaintFiled":"03/30/2005","vin":"1FMBU17C9WL","components":"VEHICLE SPEED CONTROL","summary":"WHILE THE VEHICLE WAS PARKED IT CAUGHT ON FIRE, ON ITS OWN.   THE FIRE DEPARTMENT EXTINGUISHED THE FIRE.   *AK   *SC THE CONSUMER BELIEVED THE FIRE WAS A RESULT OF A DEFECTIVE CRUISE CONTROL DEACTIVATION SWITCH. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10117099,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2005","dateComplaintFiled":"03/30/2005","vin":"1FMEU1765WL","components":"VEHICLE SPEED CONTROL","summary":"THE VEHICLE WAS PARKED FOR A FEW MINUTES WHEN ALL OF A SUDDEN IT CAUGHT ON FIRE . RESULTS SHOWED THAT THERE WAS S SHORT WITHIN  THE CRUISE CONTROL SWITCH.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10117051,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2005","dateComplaintFiled":"03/29/2005","vin":"1FMRU1763WL","components":"POWER TRAIN","summary":"RECALL CAMPAIGN 97V171000 CONCERNING AUTOMATIC  TRANSMISSION CABLE ASSEMBLY. THE SHIFT LEVER WILL NOT GO INTO PARK. THE SHIFT INDICATOR IS OFF BY ONE. OWNER CONTACTED THE MANUFACTURER, BUT WAS INFORMED THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10115954,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2005","dateComplaintFiled":"03/28/2005","vin":"1FMRU17L1WL","components":"VISIBILITY","summary":"OUTSIDE MIRRORS ON BOTH SIDES OF AUTO HAVE SHOWN LINES IN THE MIRRORS AND THEY SHOW UP IN SUNLIGHT AND WHEN IN TRAFFIC AT NIGHT. THEY CAUSE YOU TO LOSE SOME VISION. I NOTICED THIS CONDITION FOR SOME TIME BUT THE DEALERS TOLD ME THIS WAS NORMAL. THIS AUTO HAS ONLY 500 MILES NOW BUT THIS STARTED BACK IN 2000. I JUST WENT IN FOR SERVICE 3/17/05 AT FORD AND THEY SAID ITS UP TO ME TO PAY FOR REPLACEMENT. I FEEL THAT THIS IS A SAFETY ISSUE. PLEASE LET ME KNOW IF THIS IS COMMON ON FORD SUV.  THANK YOU  R VUSICH.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10114777,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2005","dateComplaintFiled":"03/26/2005","vin":"1FMPU18L2WL","components":"ELECTRICAL SYSTEM","summary":"I HAVE A 1998 FORD EXPEDITION, AND THE CRUISE CONTROL STOPPED WORKING, THE ANTI-LOCK BRAKES STOPPED WORKING, THE BRAKE LIGHTS STOPPED WORKING, AND I COULD NOT PUT THE CAR IN GEAR.  I LOOKED AT THE FUSE BOX AND FOUND A FUSE BLOWN.  WHEN I REPLACED THE FUSE, THE ENGINE COMPARTMENT IN THE CAR STARTED SMOKING PROFUSELY.  I PULLED THE FUSE OUT RIGHT AWAY, AND HAD SOMEONE WATCH AS I PUT IT BACK IN.  THE SMOKING STARTED AGAIN, AND IT WAS COMING FROM SOME TYPE OF BRAKE SWITCH ON THE FRONT OF THE MASTER CYLINDER.  I TOOK THE CAR TO AIRPORT FORD IN FLORENCE, KY, AND THEY SAID IT WAS THE SAME PROBLEM THAT THE 2000 FORDS WERE BEING RECALLED FOR.  I ASKED THEM IF IT WAS COVERED UNDER THE RE-CALL, AND THEY SAID IT WAS NOT THE RIGHT YEAR OR VIN.  THEY SAID THEY DIDN'T KNOW WHY BECAUSE IT WAS THE EXACT SAME SWITCH CAUSING THE EXACT SAME FIRE THAT OTHERS ARE EXPERIENCING.  I HAD TO PAY $158.14 PLUS $15.00 \"SHOP SUPPLIES\" PLUS $10.39 IN TAXES, TOTALING $183.53 FOR A DESIGN AND SAFETY FLAW - THE SAME ONE THAT THEY SAY ONLY AFFECTS THE 2000 MODELS.  FORD IS TRYING TO KEEP FROM TAKING CARE OF THE PROBLEM FOR OTHER MODELS EVEN THOUGH EVEN THEIR OWN DEALERSHIP TECHNICIANS SAY IS THE SAME EXACT PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10114791,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2005","dateComplaintFiled":"03/26/2005","vin":"1FMRU18W9WL","components":"STEERING","summary":"I HAVE NOTICED A LARGE INCREASE IN AMOUNT OF SWAY WHEN STEERING AT HIGHER SPEEDS.  I WENT TO CHANGE MY OIL AND FOUND THAT ONE OF THE LINKAGES FROM THE STABLIZER ARM TO THE AXLES? (SIDES WHERE THE WHEEL IS CONNECTED) HAD SNAPPED AND THE OTHER ONE WAS MISSING.  I CONTACTED TWO DIFFERENT FORD DEALERS, ONE ACKNOWLEDGED THAT THEY HAD SEEN THAT PROBLEM SEVERAL TIMES AND THE OTHER ONE SAID THEY HAD NEVER SEEN OR HEARD OF IT.  THEY WANTED $75.00 FOR JUST THE PARTS (LINKAGES), WHICH I PAID CONSIDERING THE SAFETY ISSUE.  I AM A MECHANICAL ENGINEER AND WHEN YOU HAVE BOLTS SNAPPING LIKE THAT IT APPEARS TO BE BAD ENGINEERING OR FAULTY PARTS.  ALSO WHEN YOU CONSIDER THESE VEHICLES HAVE HAD A ROLLING ISSUE IN THE PAST (ALTHOUGH ATTRIBUTED TO THE TIRES), I THOUGHT THIS WOULD DEFINITLY WARRANT A RECALL INVESTIGATION (THERE HAVE BEEN OTHER DOCUMENTED CASES ON YOUR SITE OF THIS PROBLEM ALSO).  I REPLACED THE PARTS: TWO (2) XL3Z-5495AA STUDS, TWO (2) F65Z-5C491-BC NUT & WASHERS, TWO (2) F65Z-5K483-CC LINKS.  I HAVE KEPT THE ONE STUD THAT HAD SNAPPED SHOWING THE BREAK.  IT DID NOT SNAP ON THE THREADED END.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10115886,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2000","dateComplaintFiled":"03/25/2005","vin":"","components":"SUSPENSION","summary":"VEHICLE SHOOK CONTINUOUSLY WHEN BEING DRIVEN.  FRONT END WAS ALIGNED, THE BEARINGS,  SHAFT, AND THE BALL JOINTS WERE  REPLACED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10115909,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2005","dateComplaintFiled":"03/25/2005","vin":"2B3HD46R72H","components":"TRAILER HITCHES","summary":"A LOUD CLANKING NOISE STARTED COMING FROM THE TRAILER HITCH WHILE DRIVING. THE TRAILER HITCH CAME APART, BUT THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. DRIVER WAS ABLE TO DRIVE THE TRUCK HOME, AND WILL CALL THE MANUFACTURER THE NEXT DAY FOR APPOINTMENT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10114602,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2005","dateComplaintFiled":"03/24/2005","vin":"1FMPU18L0WL","components":"VEHICLE SPEED CONTROL","summary":"MY SON WAS DRIVING THE 1998 FORD EXPEDITION AND HAD ENGAGED THE CRUSE CONTROL.  THE CRUSE CONTROL WENT OUT OF CONTROL AND REVED THE ENGINE UP TO IN EXCESS OF 8000 RPM.  HE WAS ON A HIGHWAY AND WAS ABLE TO SHUT OFF THE CAR AND ROLL TO A STOP.  WHEN HE STARTED UP THE CAR AGAIN IN PARK, THE CAR AUTOMATICALLY WENT UP TO THE 8,000 RPM UNTIL HE SHUT IT DOWN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10115729,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2005","dateComplaintFiled":"03/24/2005","vin":"1FMRU1762WL","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE WAS TAKEN INTO A SHOP FOR CHECKUP, AND DURING THAT TIME. IT CAUGHT ON FIRE UNEXPECTEDLY. THE SHOP WAS UNABLE TO DETERMINE A CAUSE,  BUT SEEMED TO BE A SIMILAR PROBLEM TO THE CURRENT INVESTIGATION OF EA 05-005 OF THE SPEED CONTROL SWITCH FIRES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10115791,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2005","dateComplaintFiled":"03/24/2005","vin":"1FMRU176XWL","components":"ELECTRICAL SYSTEM","summary":"VEHICLE WAS PARKED IN  FRONT OF THE RESIDENCE. TWO HOURS LATER, VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED OUT TO EXTINGUISH OUT THE FIRE. VEHICLE WAS TOWED AND TOTALED  BY THE INSURANCE COMPANY. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10114361,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2004","dateComplaintFiled":"03/20/2005","vin":"2FMZA5149WB","components":"STRUCTURE","summary":"PAINT BEGAN PEELING OFF LIFTGATE, ROOF AND SIDE DOOR IN MEDIUM TO LARGE SIZE STRIPS AND HAS CONTINUED TO WORSEN, REVEALING THE WHITE PRIMER BELOW.  THERE IS A DEFECT WITH THE PAINT ADHESIVE.  THE CONTRAST IN TONE BETWEEN THE DARK BLUE PAINT AND LARGE UNEVEN PATCHES OF WHITE PRIMER IS DISTRACTING TO OTHER DRIVERS, SINCE IT LOOKS SO ODD, AND HAS POTENTIAL TO CAUSE AN ACCIDENT.  THE ENTIRE MINI-VAN NEEDS TO BE REPAINTED.  I NOTE THAT 4 OF THE TOTAL OF 6 COMPLAINTS OF STRUCTURAL DEFECTS REPORTED TO NHTSA TO DATE FOR THIS VEHICLE MAKE, MODEL AND YEAR , NOT INCLUDING THIS ONE, ARE ALSO FOR PEELING PAINT ON UPPER SURFACES.  THIS IS OBVIOUSLY A MANUFACTURER'S DEFECT AND SHOULD BE CORRECTED.  (INCIDENT DATE ONLY INDICATES THE TIME AROUND WHEN I FIRST OBSERVED THE PROBLEM.)*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10115395,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2005","dateComplaintFiled":"03/18/2005","vin":"2FMZA5149WB","components":"SEATS","summary":"UPON BEING IN A PARKING LOT THE FRONT DRIVER'S SEAT CAUGHT ON FIRE  WHICH WAS CAUSED BY A MECHANISM UNDER THE SEAT. CONSUMER WAS SITTING IN THE SEAT WHEN THIS HAPPENED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10115275,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2005","dateComplaintFiled":"03/16/2005","vin":"1FMRU18W3WL","components":"SUSPENSION","summary":"A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE RIGHT FRONT COLLAPSED ONTO THE GROUND. VEHICLE WAS UNABLE TO BE MOVED.  DRIVER HAD THE VEHICLE TOWED TO THE DEALER, AND  MECHANIC DETERMINED THAT THE FRONT SPRINGS TORSION BAR NEEDED TO BE REPLACED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10113943,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2005","dateComplaintFiled":"03/11/2005","vin":"1FMRU1765WL","components":"ELECTRICAL SYSTEM","summary":"I ARRIVED AT HOME AND PARKED VEHICLE IN GARAGE ~5:15PM.  MY WIFE WALKED ON THE TREADMILL (WHICH IS IN THE GARAGE) FROM 7:15 ? 7:45PM AND DID NOT SMELL OR NOTICE ANYTHING UNUSUAL.  AT 10:00 PM I LOOKED THROUGH GARAGE DOOR TO MAKE SURE LIGHTS WERE OUT AND GARAGE DOORS SHUT.  I NOTICED A SMALL RED LIGHT BELOW THE TRUCK.  AFTER FURTHER INVESTIGATION, I FOUND IT WAS A FLAME.  I CAME BACK IN THE HOUSE TOLD MY WIFE TO NOTIFY THE FIRE DEPT.  I USED A HOSE AND FIRE EXTINGUISHERS TO EXHAUST FLAME AS THE FIRE DEPT. ARRIVED.  THE HEAT WAS SO INTENSE IT MELTED THE GARAGE LIGHT LENS ABOVE THE VEHICLE.  THE VEHICLE WOULD NOT GO INTO NEUTRAL DUE TO DAMAGE, SO I USED MY NEIGHBOR?S TRUCK TO PULL THE VEHICLE OUT OF THE GARAGE.  IT APPEARS TO HAVE BEEN THE DEFECTIVE CRUISE SWITCH ACCORDING TO A FIRE INVESTIGATOR.  THE DAMAGE TO THE VEHICLE IS OBVIOUS I CAN EMAIL PHOTOS (EXCEPT I DID NOT PHOTO DAMAGED WINDSHIELD).  WE ALSO HAVE SMOKE DAMAGE TO OUR GARAGE.  I HAVE FILED A COMPLAINT WITH FORD ORIGINALLY THEY TOLD ME IT WOULD BE 5 DAYS UNTIL THEY CONTACT ME, NOW THEY SAY IT COULD BE 10 DAYS.  I ASKED THEM TO EXPEDITE, SINCE I AM CURRENTLY WITHOUT A VEHICLE.  FORD HAS NOT DONE ANYTHING AT THIS POINT TO REVIEW OR RESOLVE THE ISSUE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10113800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2005","dateComplaintFiled":"03/09/2005","vin":"","components":"SUSPENSION","summary":"WHEN TURNING THE STEERING WHEEL VEHICLE WOULD MAKE A NOISE.  CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND IT WAS DISCOVERED THAT LOWER BALL JOINTS  BROKE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10113855,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/07/2005","dateComplaintFiled":"03/09/2005","vin":"2FMZA5141WB","components":"AIR BAGS,SEAT BELTS","summary":"I WAS DRIVING MY 1998 FORD WINDSTAR WITH 5 PASSENGERS, AND MYSELF AS THE DRIVER. WE REAR ENDED A CAR ON THE LEFT FRONT BUMPER.  NO AIRBAGS DEPLOYED, THAT IS A QUESTION FOR MYSELF.  MY 4YR OLD IN BACKSEAT DIRECTLY BEHIND ME SITS IN A HIGH BACK BOOSTER, NOT USING THE 5 PT HARNESS. HE IS IN A REGULAR SHOULDER/LAP BELT. UPON IMPACT MY CHILD FLEW FORWARD SLAMMING INTO MY SEAT AND HAVING HIS GLASSES ALSO FLY FORWARD OFF OF HIS FACE.  QUESTION ON SEAT BELT.  PLEASE HELP!!!!!*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109296,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2004","dateComplaintFiled":"03/08/2005","vin":"1FMRU1764WL","components":"VEHICLE SPEED CONTROL","summary":"RECALL CAMPAIGN 05V017000 CONCERNING CRUISE CONTROL FIRE. VEHICLE WAS PARKED IN THE DRIVEWAY WHEN THE NEIGHBORS INFORMED  CONSUMER THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT RESPONDED, AND THE VEHICLE WAS TOTALED.    THIS VEHICLE WAS NOT INCLUDED IN  THE RECALL DUE TO VIN.  *AK  *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109643,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2004","dateComplaintFiled":"03/08/2005","vin":"4C3AG52H31E","components":"VEHICLE SPEED CONTROL","summary":"THE TRUCK WAS PARKED INSIDE OF A PARKING LOT AND IT  CAUGHT ON FIRE.  NO INJURIES REPORTED.   VEHICLE WAS TOWED.  *AK  FIRE WAS CAUSED BY A FAULTY CRUISE CONTROL DEACTIVATION SWITCH.     *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10113777,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"03/07/2005","vin":"1FMEU1760WL","components":"STRUCTURE","summary":"THE WINDOWS OF THE CONSUMER'S 1998 FORD EXPEDITION LEAKED DAMAGING THE INTERIOR OF THE VEHICLE.  *NM  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10113779,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2004","dateComplaintFiled":"03/07/2005","vin":"1FMRU17L4WL","components":"VEHICLE SPEED CONTROL","summary":"THE CONSUMER'S 1998 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED IN THE GARAGE.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112367,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2004","dateComplaintFiled":"03/01/2005","vin":"1FMRU18W2WL","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE FAILURE. IN MY RESEARCH OF THE TYPE OF ENGINE IN MY VEHICLE, A 4.6L MADE IN THE ROMEO PLANT, HAVE FOUND THAT THERE HAS BEEN NUMEROUS PEOPLE THAT HAD THEIR MOTORS FAIL(BLOWN). I HAVE A FORD EXPEDITION 1998 WITH A 4.6L ENGINE AND THE 8TH DIGIT OF THE VIN # BEING A W FOR ROMEO PLANT. WHEN I CALLED IN EXCESS OF 20+ AUTO SALVAGE YARDS, I HAD GOTTEN THE SAME RESPONSE. THAT PARTICULAR ENGINE FROM THAT PARTICULAR PLANT WAS A PROBLEM. I WAS ALSO TOLD 1997 WAS THE SAME OCCURRENCE. UNFORTUNATELY, I OWE ALMOST $7000.00 ON THIS VEHICLE THAT I NOW CAN NOT DRIVE WITH OUT REPLACING OR REBUILDING THE ENGINE, WHICH WILL BE MORE THAN A COUPLE THOUSAND. I HAVE BEEN TOLD BY THESE MANY SALVAGE YARDS AND MY LOCAL FORD DEALER THE PROBLEM OCCURS WHEN ANTIFREEZE MAKES ITS WAY INTO THE OIL AND BURNS OUT THE MAIN BEARINGS.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112809,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2005","dateComplaintFiled":"02/22/2005","vin":"2FMZA5148WB","components":"POWER TRAIN","summary":"THE VEHICLE WAS ON THE ROAD WHEN ALL OF A SUDDEN THE DRIVE GEAR POPPED OUT, CAUSING THE VEHICLE  TO SLOW DOWN AND NOT MOVE. MANUFACTURER WILL BE CONTACTED BY CONSUMER.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10111700,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2005","dateComplaintFiled":"02/17/2005","vin":"1FMFU18L2WL","components":"WHEELS","summary":"NHTSA CAMPAIGN 98V095000; FORD ISSUED A WHEEL LUG NUT RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT HAD SOME OF THE LUG NUTS COME OFF. THE VIN IS OUTSIDE THE REMEDY SCOPE.   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10111741,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2005","dateComplaintFiled":"02/17/2005","vin":"2FMDA5149WB","components":"STEERING","summary":"WHEN TURNING LEFT OR RIGHT, THE DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT.   THE DRIVER HAS DIFFICULTY MAKING TURNS, THE STEERING WHEEL LOCKS.   THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION.   THE MECHANIC INFORMED THE DRIVER THAT THE RACK AND PINION NEEDED TO BE REPLACED.   PLEASE PROVIDE FURTHER DETAILS.    *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10111272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"02/10/2005","vin":"2FMDA5148WB","components":"STEERING","summary":"NHTSA RECALL CAMPAIGN 97V165000; FORD ISSUED A STEERING GEAR RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN,  BUT HAD SAME GEAR STEERING PROBLEMS AS MENTIONED IN THE RECALL.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109700,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2004","dateComplaintFiled":"02/03/2005","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE ENGINE SHUT OFF WHILE BEING DRIVE.  THE DEALER STATED THAT THE ISC VALVE WAS DEFECTIVE.   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109578,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2002","dateComplaintFiled":"02/02/2005","vin":"1FMRU1761WL","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE WAS PARKED IN THE PARKING LOT WHILE THE CONSUMER WAS AT WORK.    THE COWORKER ALERTED THE CONSUMER THAT THE VEHICLE WAS ON  FIRE.   THE FIRE WAS PUT OUT, HOWEVER,  THE VEHICLE WAS TOTALED.   THIS VEHICLE WAS NOT INCLUDED IN THE CRUISE CONTROL NHTSA RECALL 05V017000.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109472,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2004","dateComplaintFiled":"02/01/2005","vin":"1FMRU1761WL","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE WAS PARKED IN THE GARAGE AND  CONSUMER SMELLED SMOKE.   CONSUMER WENT TO THE GARAGE, AND UPON ARRIVING NOTICED THE VEHICLE HAD BEEN ON FIRE AND SMOLDERED OUT. *AK.  VEHICLE WOULD NOT STEER. AAA TOWED VEHICLE REPAIR SHOP, AND MECHANIC DETERMINED THAT CRUISE CONTROL SWITCH WIRING BURNED, ALONG WITH FUSE  AND BRAKE LIGHT SWITCH.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109146,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2003","dateComplaintFiled":"01/28/2005","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"AFTER  PARKING IN THE DRIVEWAY, WENT TO A NEIGHBORS HOUSE, AND  CONSUMER  HEARD THE ALARM GOING OFF.   RUSHED TO SEE WHAT WAS GOING  ON . CONSUMER NOTICED THE VEHICLE  WAS ON FIRE.  THE FIRE COMPLETELY CONSUMED THE VEHICLE.  ALSO, THE HOUSE CAUGHT  ON FIRE.  THE FIRE INVESTIGATORS  REPORT DETERMINED PART FAILURE IN THE ENGINE DEPARTMENT.  THE VEHICLE WAS TOTALED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10109157,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2004","dateComplaintFiled":"01/28/2005","vin":"","components":"ELECTRICAL SYSTEM","summary":"VEHICLE WAS PARKED IN FRONT OF THE RESIDENCE. LATER THAT EVENING, THE VEHICLE CAUGHT ON FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS NOTIFIED. THE CAUSE WAS UNDETERMINED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10108170,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2005","dateComplaintFiled":"01/28/2005","vin":"1FMRU18W5WL","components":"ELECTRICAL SYSTEM","summary":"OUR 1998 FORD EXPEDITION WAS DESTROYED BY A ELECTRICAL FIRE THAT DAMAGED OUR HOME.THE TRUCK WAS LAST DRIVEN AT 9:30PM AND AT 11:30PM IT STARTED ON FIRE.THE TRUCK WAS TOTALED BY THE INSURANNC COMPANY.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10108051,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2004","dateComplaintFiled":"01/27/2005","vin":"","components":"ELECTRICAL SYSTEM","summary":"WHILE MY 1998 FORD EXPEDITION WAS PARKED IN DRIVE WAY, IT CAUGHT ON FIRE UNDER THE HOOD WITHOUT ANY TYPE OF WARNING. THE FIRE WAS PUT OUT BY MY HUSBAND AND OUR NEIGHBORS, ONLY TO REIGN NIGHT AGAIN. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND WAS ABLE TO PUT IT OUT FOR GOOD.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10107599,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2003","dateComplaintFiled":"01/20/2005","vin":"","components":"VISIBILITY","summary":"FRONT WINDSHIELD/WIPER FLUID DISPENSER:    CROSS-COUNTRY ROAD TRIP - FAILURE TO DISPENSE WIPER FLUID.   SPORADIC DISPENSING OF WIPER FLUID ON ROAD TRIP AND CONTINUES TO THIS DAY.   PUSHING BUTTON HARD & AT DIFFERENT ANGLES SOMETIMES WORKS.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10106588,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2005","dateComplaintFiled":"01/18/2005","vin":"2FMZA5144WB","components":"ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"ENGINE SHUTS DOWN INTERMITTENTLY WHEN DECELERATING INTO A TURN.  IT ALSO SHUTS DOWN MOMENTARILY (VEHICLE \"BUCKS\") OR FULLY (STALLS COMPLETELY) DURING NORMAL DRIVING, INDEPENDENT OF SPEED.  THE LATTER PROBLEM IS MUCH MORE COMMON THAN THE FORMER!    CONSEQUENCE: SEVERAL NEAR-MISS REAR-END COLLISIONS,  ESPECIALLY AT HIGHWAY SPEEDS.    THE DEALERSHIP COULD NOT REPLICATE THE PROBLEM. AN  INDEPENDENT TECHNICIAN REPLICATED BUT COULD NOT PROPERLY REPAIR THE PROBLEM(S).    THE PROBLEMS HAVE BEEN OCCURRING FOR MORE THAN TWO YEARS.   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10106417,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2005","dateComplaintFiled":"01/16/2005","vin":"2FMZA51U5WB","components":"POWER TRAIN","summary":"THE TRANSMISSION ON A 98 FORD WINDSTAR FAILED AFTER ONLY 74482 MILES.  I HAD TO HAVE THE TRANSMISSION REBUILT AT A SIGNIFICANT COST.   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10106369,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2004","dateComplaintFiled":"01/15/2005","vin":"","components":"ELECTRICAL SYSTEM","summary":"ELECTRICAL PROBLEMS GALORE--I'LL NEVER BUY ANOTHER FORD, PERIOD--LET ALONE A WINDSTAR.  TAILGATE LOCK NEVER OPENED WITH KEY.  DRIVER SIDE DOOR STOPPED OPENING WITH KEY 6 MONTHS LATER.  PASSENGER SIDE DOOR STOPPED OPENING WITH KEY 3 WEEKS AFTER THAT.  DOWN TO SLIDER ONLY THAT OPERATES WITH KEY AND IT TURNS VERY HARD.  INTERIOR LIGHTS CAME ON....AND STAYED ON.  REMOVED FUSE AND WINDOWS SHARING FUSE ALSO WOULDN'T GO UP--WAS WORTH IT TIL I HAD TIME TO GO AROUND AND REMOVE EVERY SINGLE INTERIOR BULB IN THE VEHICLE.  REPLACED FUSE JUST TO HAVE WINDOWS OPERATE.  DOOR AJAR SENSOR GOES OFF WHEN ALL DOORS ARE CLOSED SECURELY AND ACCOMPANYING WARNING BELL CONTINUES TO GO OFF WHILE I'M DRIVING DOWN THE ROAD.  THEN IT DROPS TO GOING OFF WHEN I SLOW TO A CERTAIN SPEED AND THEN SHUT OFF AGAIN WHEN I SPEED UP.  ABSOLUTELY THE WORST VEHICLE I'VE EVER OWNED IN MY LIFE.  POS -- DOES NOT MEAN POINT OF SALE.  HINT:  FIRST WORD MEANS \"PIECE\" AND SECOND WORD MEANS \"OF.\"  YOU GET THE IDEA.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10103644,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2004","dateComplaintFiled":"01/14/2005","vin":"2FMDA5147WB","components":"STEERING","summary":"CONSUMER'S VEHICLE  EXPERIENCED THE SAME PROBLEMS AS MENTIONED IN RECALL97V165000 CONCERNING  STEERING GEAR BOX FAILURE.  THE DEALERSHIP WILL NOT REPAIR FREE OF CHARGE BECAUSE THE VIN WAS NOT INCLUDED. *AK  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10106323,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2004","dateComplaintFiled":"01/14/2005","vin":"1FMPU18L8WL","components":"ENGINE AND ENGINE COOLING","summary":"I OWN A 1998 FORD EXPEDITION WITH A 5.4L V8 ENGINE.  I HAVE IT SERVICED AT DIERS FORD IN FREMONT, NE.    THE VEHICLE HAD BEEN DRIVEN 2 HOURS AT NORMAL HIGHWAY SPEEDS WHEN A LOUD POP WAS HEARD FOLLOWED BY ROUGH ENGINE OPERATION.  UPON INSPECTION, ONE OF THE SPARK PLUGS HAD BLOWN OUT OF THE PASSENGER SIDE CYLINDER HEAD STRIPPING THE THREADS OUT OF THE HEAD AS IT WENT.    UPON TOWING THE VEHICLE TO MY DEALER, I WAS GIVEN AN ESTIMATE OF $3,000 TO REPLACE THE HEAD.  I HAVE GIVEN THE DEALER PERMISSION TO HAVE THE HEAD REPLACED BUT HAVE BEEN TOLD IT WILL NOT BE UNTIL LATE FEBRUARY UNTIL THEY CAN EVEN GET A HEAD TO REPLACE THE DAMAGED ONE.  TO THIS POINT THEY HAVE LET ME USE A LOANER VEHICLE BUT HAVE NOW TOLD ME THEY WILL NO LONGER PROVIDE ME ONE.  THUS, I AM OUT OF A VEHICLE FOR AT LEAST 8 WEEKS. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10107356,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2005","dateComplaintFiled":"01/13/2005","vin":"1FMRU17LXWL","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. OWNER CONTACTED THE FIRE DEPARTMENT. OWNER SAYS THAT THERE WAS NO MODIFICATIONS MADE TO THE ENGINE. VEHICLE WAS PERFECTLY FINE PRIOR TO THE FIRE.  PROVIDE FURTHER DETAILS.   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10110966,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"01/13/2005","vin":"1FMPU18L5WL","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLES THE MULTI-FUNCTION SWITCH (COMBINATION TURN SIGNAL, WINDSHIELD WASHER/WIPER) HAD A DESIGN OR ASSEMBLY FLAW.  *BF    THE ORIGINAL SWITCH WAS REPLACED UNDER WARRANTY DUE TO CORROSION IN THE WASHER .  A FEW MONTHS LATER THE REPLACEMENT FAILED.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10107144,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2005","dateComplaintFiled":"01/10/2005","vin":"","components":"ELECTRICAL SYSTEM","summary":"VEHICLE INADVERTENTLY CAUGHT ON FIRE WHILE BEING PARKED. THE CAUSE OF THIS WAS UNDETERMINED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10101632,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/24/2004","dateComplaintFiled":"01/06/2005","vin":"1FMPU18L5WL","components":"AIR BAGS","summary":"VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 35 MPH AND NEITHER FRONTAL AIR BAG DEPLOY. NO INJURIES WAS REPORTED AT THIS TIME AND THE DEALER WAS NOTIFIED.   *NM  THE CONSUMER STATED THAT SHE IS EXPERIENCING SOME ON GOING LIGAMENT AND NERVE DAMAGE IN HER BACK AND NECK.  *TC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2005","dateComplaintFiled":"01/06/2005","vin":"1FMRU17L1WL","components":"ELECTRICAL SYSTEM","summary":"SPARK PLUG BLEW-OUT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10110983,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/24/2004","dateComplaintFiled":"01/06/2005","vin":"1FMPU18L5WL","components":"AIR BAGS","summary":"NEVADA TRAFFIC ACCIDENT REPORT.  *NM  THE CONSUMER WAS INVOLVED IN A ACCIDENT IN WHICH THE AIR BAGS DID NOT DEPLOY.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10106870,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"01/05/2005","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"CONSUMER STATED EXCESSIVE FUEL WAS LEAKING .  DEALER INDICATED THAT TOP OF THE FUEL TANK BROKE APART.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105741,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2004","dateComplaintFiled":"01/04/2005","vin":"","components":"STEERING","summary":"I HAVE REPLACED THE RACK AND PINION STEERING TWICE AND THE POWER STEERING PUMP ONCE ON MY 1998 FORD WINDSTAR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105627,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/23/2004","dateComplaintFiled":"01/03/2005","vin":"1FMRU18WXWL","components":"AIR BAGS","summary":"DRIVING FROM VA TO MI, HIT SNOW IN OH. HIT PATCH OF 'BLACK ICE', SPUN OUT, HIT TRACTOR TRAILER THAT WAS ON THE RIGHTS SIDE OF US WITH THE FRONT OF MY TRUCK(1998 FORD EXPEDITION), ROLLED 3-4 TIMES. SLIDE ABOUT 20 FEET. NO AIRBAG DEPLOYED THROUGH ALL OF THIS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10104771,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2003","dateComplaintFiled":"12/30/2004","vin":"1FMPU18L2WL","components":"ELECTRICAL SYSTEM","summary":"ON MAY 24, 2003, I (MELODY) BACKED IN MY 1998 EDDIE BAUER FORD EXPEDITION INTO MY GARAGE AROUND 8:15 PM FOR THE NIGHT.  AROUND 8:30 PM, MY SON AND I LEFT WITH A NEIGHBOR TO A HOUSEWARMING PARTY 2 BLOCKS AWAY WHILE MY HUSBAND WAS ASLEEP IN THE HOUSE.  WE RETURNED TO OUR HOME AROUND 10 PM AND DID EVEYTHING AS USUAL (SHOWER, BED).  MY SON AND I FELL ASLEEP IN THE LIVING ROOM AREA WATCHING TELEVISION AROUND 11 PM.  AROUND 1:15PM I HEARD THE GARAGE DOOR SOUND LIKE IT WAS OPENED AND I PROCEEDED OUT THE FRONT DOOR AS MY HUSBAND WAS RIGHT BEHIND ME; HE HAD HEARD THE SOUND ALSO IN THE BEDROOM.  AS I CREPT DOWN A FEW STEPS, WE HAD SEEN SMOKE COMING FROM THE GARAGE AREA AND I YELLED \"THE HOUSE IS ON FIRE, RUN!\"  WE BOTH RAN BACK INTO THE HOUSE, I GRABBED MY SON SLEEPING BY THE WINDOWS AND MY HUSBAND GRABBED THE KEYS TO HIS TRUCK AND HIS CELL PHONE.  MY SON AND I RAN TO NEIGHBORS HOUSES TO CALL THE FIRE DEPT. AND MY HUSBAND OPENED THE FRONT SIDE ENTRANCE INTO THE GARAGE AND MOVED HIS TRUCK THAT WAS PULLED INTO THE DRIVEWAY OF THE HOUSE.  WE STOOD ACROSS THE STREET WATCHING OUR HOUSE BURN WHILE THE FIRE DEPT. EXTINGUISHED THE FLAMES.  AS MY HUSBAND AND I SAT OUTSIDE OUR BURNED HOME THAT EARLY MORNING, WE CONTACTED STATE FARM TO MAKE A CLAIM AND FIND OUT WHAT TO DO.  ON JUNE 9, 2003, INSURANCE INVESTIGATORS AND A REPRESENTATIVE FROM FORD MOTOR CO. CAM TO THE HOUSE TO INVESTIGATE THE CAUSE OF THE FIRE WHICH ORIGINATED IN THE ENGINE COMPARTMENT OF THE VEHICLE.  LATER, MY HUSBAND AND I WERE INFORMED THAT QUITE POSSIBLY THE BRAKE PRESSURE SWITCH OR CRUISE CONTROL SWITCH MAY HAVE BEEN THE CAUSE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10104786,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2004","dateComplaintFiled":"12/30/2004","vin":"","components":"ELECTRICAL SYSTEM","summary":"MY 1998 FORD EXPEDITION BLEW A SPARK PLUG OUT OF THE HEAD.  I NOW LEARN THAT FORD'S ENGINEERS RECOGNIZED THIS DEFECT IN THE HEAD AND HAVE INCREASED THE THREAD COUNT IN THE HEAD FROM APPROXIMATELY 4 THREADS TO APPROXIMATELY 10 THREADS (PER POWER FORD, TORRANCE, CA). *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105488,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2003","dateComplaintFiled":"12/29/2004","vin":"1FMRU1761WL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE THE VEHICLE WAS PARKED, A FIRE STARTED IN THE ENGINE. THE FIRE WAS PUT OUT AND THE VEHICLE WAS TOWED. PLEASE PROVIDE MORE INFORMATION.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10104726,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2003","dateComplaintFiled":"12/29/2004","vin":"2FMDA5146WB","components":"SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"I HAVE A 98 WINDSTAR MINI VAN . AFTER THE MINIVAN HAS BEEN RUNNING FOR AWHILE AND YOU GO TO STOP IT WILL GO DEAD OR WHAT YOU CALL STALLS.  SO AFTER I CRANK IT BACK UP AND TRY TO TAKE OFF AGAIN IT WILL STALL AGAIN.  SO THEREFORE I HAVE TO MAKE SURE THERE IS NO TRAFFIC COMING,BECAUSE THERE HAS BEEN SOME CLOSE CALLS OF ME AND MY CHILDREN GETTING INTO A WRECK DUE TO THIS PIECE OF $#*$.THE INTERIOR LIGHTS WILL NOT GO OFF, SO MY HUSBAND HAD TO TAKE THE LIGHT BULBS OUT: ALSO THE PASSENGER SIDE WINDOW WILL NOT GO DOWN OR UP.  THIS THING IS SO BAD I WISH JIMM SKINNER FORD WOULD HAVE JUST KEPT THE PIECE OF $#*$.   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10104747,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2004","dateComplaintFiled":"12/29/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I HAD A SKIING ACCIDENT AND SEVERELY DAMAGED MY KNEE.  AS I WAS BEING TAKEN TO THE HOSPITAL IN MY 1998 EXPEDITION, IT BLEW A SPARK PLUG OUT OF THE ENGINE.  I WAS TOLD BY THE DEALER TODAY THAT THIS IS A COMMON PROBLEM WITH ALL FORD TRITON ALUMINUM ENGINES, HOWEVER, THERE WOULD BE NO COMPENSATION FOR THIS KNOWN DEFECT.   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10104348,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2004","dateComplaintFiled":"12/22/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"'98 FORD EXPEDITION - CAR FIRE - CAR DESTROYED.  DROVE 1.8 MILES FROM MY HOME AND WENT INTO A STORE.  5 MINUTES LATER I COME OUT TO THE CAR ON FIRE.  IT LOOKED LIKE SOMEONE HAD BUILT A CAMPFIRE ON THE ENGINE HOOD RIGHT IN FRONT OF THE DRIVERS SIDE.  INSURANCE DID INVESTIGATION BUT COULD NOT PROVE ANYTHING - NOT ENOUGH LEFT TO FIGURE IT OUT.   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105090,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2004","dateComplaintFiled":"12/20/2004","vin":"1FMRU1769WL","components":"ELECTRICAL SYSTEM","summary":"WHILE THE VEHICLE WAS PARKED SMOKE  WAS COMING FROM UNDERNEATH THE HOOD.  CONSUMER OPENED THE HOOD, AND VEHICLE CAUGHT ON FIRE.  CONSUMER   WAS ABLE TO  EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER.  THEN,  VEHICLE  WAS TOWED TO THE DEALER FOR INSPECTION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10104018,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2004","dateComplaintFiled":"12/17/2004","vin":"1FMPU18L9WL","components":"ENGINE AND ENGINE COOLING","summary":"THE CAR WAS UNDER NORMAL CITY DRIVING CONDITIONS WHEN THE #3 SPARK PLUG WAS VIOLENTLY EJECTED FROM THE ENGINE. ALTHOUGH THERE WAS NOT A FIRE, WITH FUEL AIR VAPORS BEING EXPELLED FROM THE EMPTY SPARK PLUG HOLE AND THE PLUG AND WIRE VISIBLE ARCING IN THE ENGINE COMPARTMENT, THERE CERTAINLY WAS A POSSIBILITY OF A FIRE.    I HAVE CONTACTED FORD MOTORS CUSTOMER RELATIONS DIRECTLY TO REPORT THIS AS A POTENTIALLY DANGEROUS DESIGN FLAW, THEY FLATLY DENY THAT THERE IS ANY PROBLEM.    UNFORTUNATELY, THE COST OF THIS REPAIR CAN RUN BETWEEN $3000 AND $6000, WHICH IS PROBABLY WHY FORD HAS CHOSEN TO TAKE THE COARSE OF DENIAL.  AT THE SAME TIME THEY ARE DENYING THAT THIS IS A HAZARDOUS DESIGN FLAW, THE HAVE CORRECTED THE PROBLEM IN REPLACEMENT PARTS AND IN LATER MODEL YEARS. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10103560,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2004","dateComplaintFiled":"12/13/2004","vin":"1FMRU17L7WL","components":"TIRES","summary":"WHILE DRIVING 5 MPH THE SPARE TIRE LOCATED UNDERNEATH THE VEHICLE DISCONNECTED FROM THE VEHICLE AND FELL ONTO THE GROUND. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10103637,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2004","dateComplaintFiled":"12/13/2004","vin":"2FMZA5142WB","components":"WHEELS","summary":"FOUR OF FIVE LUGS:NUTS DETACHED FROM THE WHEEL UNEXPECTEDLY CAUSING THE WHEEL TO VIBRATE AND ALMOST DETACH FROM THE VEHICLE. TAKEN TO DEALER FOR CHECKUP AND REPAIRS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10102857,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2004","dateComplaintFiled":"12/13/2004","vin":"","components":"ELECTRICAL SYSTEM","summary":"1998 FORD EXPEDITION. SPARK PLUG BLOW OUT. 3 TIMES .  FIRST TWO TIMES REPAIREDBY FORD UNDER WARRANTY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10102672,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2004","dateComplaintFiled":"12/11/2004","vin":"2FMZA5149WB","components":"POWER TRAIN","summary":"HEARD NOISE FROM ENGINE AND LOST TRANSMISSION POWER. CAR COASTED. WHEN I GOT OUT THERE WAS A LOT OF TRANSMISSION OIL ON THE GROUND. TOWED TO FORD OF UPLAND, (CALIF) . I WAS SHOWN THAT THE LOW/INTERMEDIATE SERVO COVER WAS BLOWN TO THE SIDE.  I CHECKED FOR RECALLS FOUND ONE RECALL FOR 98 WINDSTAR. ACCORDING TO FORD MOTOR CO REP. MY VEH WAS MANUFACTURED AFTER 3/1/97 NAMELY ON 11/26/97 BUT FORD REP SAID IT COULD BE THE SAME PROBLEM, AS OF NOW HE NOTED MY COMPLAINT AND SAID I SHOULD CALL YOU, (NHTSA) YOU MAY BE ABLE TO CHECK FURTHER INTO THIS. THANKS   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10103406,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2004","dateComplaintFiled":"12/09/2004","vin":"2FMDA5149WB","components":"STEERING","summary":"THE VEHICLE MADE A GRINDING NOISE AND WAS HARD TO TURN.    THE MECHANIC STATED THERE WAS A RECALL, HOWEVER THE VEHICLE WAS NOT INCLUDED FOR THE RACK AND PINION. PLEASE PROVIDE ADDITIONAL INFORMATION.   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10100850,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2004","dateComplaintFiled":"12/01/2004","vin":"2FMZA5145WB","components":"FUEL SYSTEM, GASOLINE","summary":"CONCERNED ABOUT FUEL TANK FILLER HOSE. CHECK ENGINE LIGHT COMES ON STATES LOOSE FUEL CAP. FUEL CAP HAS BEEN REPLACED THREE TIMES. PROBLEM PERSISTS. IS THERE A 1999 RECALL ON WINDSTAR FUEL TANKS? WHAT DOES IT ENTAIL? WE ARE THE ORIGINAL OWNER OF THE VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10101971,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2004","dateComplaintFiled":"12/01/2004","vin":"1FMRU18W7WL","components":"VISIBILITY,EQUIPMENT","summary":"HEATER COIL WAS REPLACED FIVE TIMES.  THE DEALER STATED THAT RADIO WAS MAKING THE  PART DEFECTIVE.  THE COIL WENT OUT AGAIN, AND THE VEHICLE WAS DOWN.   MANUFACTURER  STATED NO MORE REPLACEMENTS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10100883,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2004","dateComplaintFiled":"12/01/2004","vin":"2FMZA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"TOOK VAN IN TO HAVE ROUTINE OIL CHANGE AND COOLANT REPLACED. REPAIR SHOP SAID THE HEAD GASKETS WERE GONE. CALLED FORD CUSTOMER SERVICE THEY SAID SORRY BUT NO HELP WAS AVAILABLE. HAD VEHICLE TOWED TO DEALER. BILL TO REPAIR ESTIMATED AT 1400 USD.  VAN HAS BEEN MAINTAINED AND GIVEN GOOD SERVICE. DON'T THINK HEAD GASKETS SHOULD LEAK AT 76000  MILES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10101805,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2003","dateComplaintFiled":"11/22/2004","vin":"2FMDA5147WB","components":"SUSPENSION,STRUCTURE","summary":"VEHICLE HAS FRONT AXLE HUB AND SPEED SENSOR REPLACED DUE TO ANTILOCK WARNING SIGNAL CONTINUING TO STAY ON.  *BF   RECALL# 01I007000.   THERE WAS A NOISE IN THE FRONT RIGHT WHEEL AND ON ANOTHER OCCASION A LOUD BANG HAD COME FROM THE VEHICLE DUE TO THE LEFT FRONT SPRING EXPLODING.  THE SERVICE DEPARTMENT STATED ON ANOTHER OCCASION THAT THE SUB FROM HAD RUSTED BADLY.   *SC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10101224,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2004","dateComplaintFiled":"11/17/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER COMPLAINED ABOUT A BLOWN HEAD GASKET PROBLEM.  ANTI- FREEZE WAS MIXING WITH THE OIL, CAUSING  WHITE EXHAUST FUMES. CONSUMER  CONTACTED THE DEALER AND DESCRIBED THE PROBLEM OVER THE PHONE. DEALER TOLD CONSUMER IT WILL COST $1500.00 TO REPAIR. THE PROBLEM.  VEHICLE WAS NO LONGER UNDER WARRANTY.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10098315,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2004","dateComplaintFiled":"11/05/2004","vin":"2FMDA5145WB","components":"ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER","summary":"MY HEATING WAS WORKING INTERMITENTLY SO I BROUGHT THE VEHICLE TO CROWN FORD IN LYNBROOK TO DIAGNOSE THE PROBLEM.  I WAS TOLD THAT THE HEAD GASKET NEEDS TO BE REPLACED.  THE RADIATOR ALSO NEEDS TO BE REPLACED DUE TO THE HEAD GASKET LEAKING INTO IT.  COST FOR THE REPAIR WOULD BE APPROXIMATELY $2300.  THERE WAS A RECALL ON PREVIOUS YEARS VEHICLES AND THERE ARE MANY TALES OF WOE REGARDING THIS PROBLEM POSTED ON THE WEB.  I DON'T BELIEVE FORD HAS FIXED THIS PROBLEM SUFFICIENTLY FOR THE VEHICLES PRODUCED AFTER 1996.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10053790,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2004","dateComplaintFiled":"11/01/2004","vin":"2FMDA5141WB","components":"ELECTRICAL SYSTEM","summary":"CONSUMER SMELLED A BURNING ODOR THAT GOT STRONGER AS TIME PROGRESSED.  A BLACKISH COLOR SMOKE  CAME  FROM THE  VENTS. THEN, THERE WERE FLAMES FROM THE DRIVER'S SEAT, AND VEHICLE CAUGHT ON FIRE.  THE FIRE WAS CAUSED BY ELECTRICAL SYSTEM FAILURE.*AK  *TC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10096185,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2004","dateComplaintFiled":"10/21/2004","vin":"1FMRU176XWL","components":"ELECTRICAL SYSTEM","summary":"1998 EXPEDITION.  FIRE CONCENTRATED IN  LEFT REAR CORNER OF ENGINE COMPARTMENT IN VICINITY OF CRUISE CONTROL DEACTIVATION SWITCH. THE 15 AMP FUSE FOR THAT CIRCUIT WAS BLOWN. XRAYS OF THE SWITCH HEAD SHOWED TOTAL DESTRUCTION OF THE BRASS CONTACTS INSIDE EVEN THOUGH THE OUTER SHELL WAS STILL RELATIVELY IN TACT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10096943,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"10/15/2004","vin":"","components":"POWER TRAIN","summary":"REPORTING DEFECTIVE TRANSMISSION IN 1998 FORD WINDSTAR.  *BF  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10096568,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2004","dateComplaintFiled":"10/12/2004","vin":"2FMZA51U0WB","components":"VEHICLE SPEED CONTROL","summary":"CRUISE CONTROL DEACTIVATION SWITCH CAUGHT ON FIRE.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10093794,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2004","dateComplaintFiled":"10/07/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE PLUG BLEW OUT OF THE HEAD ON MY 1998 FORD EXPEDITION 5.4 LITER V8. HAS TO GO TO FORD, APPROX 2700 TO FIX, MY EXTENDED 3RD PARTY WARRANTY REFUSES TO COVER BECAUSE THEY SAY IT IS A MANUFACTURER DEFECT. FORD DISAGREES. I WILL HAVE TO PAY THIS. TOO MANY PEOPLE HAVE THIS SAME THING HAPPEN TO THEM . THERE ARE SEVERAL WEB SITES THAT DEAL WITH IT. EVEN THE 3RD PARTY EXTENDED WARRANTY COMPANY SAID THEY SEE IT ALL THE TIME ON THESE ENGINES.   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10094802,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2004","dateComplaintFiled":"10/01/2004","vin":"1FMPU18L2WL","components":"SUSPENSION","summary":"WHILE DRIVING 55 MPH OR MORE VEHICLE COMMENCED TO LOSE STEERING CONTROL. VEHICLE HAD BEEN TO THE DEALER ON TWO SEPARATE OCCASIONS. DEALER REPLACED  COMPRESSOR PUMP TWICE, BUT PROBLEM RECURRED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10090299,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2004","dateComplaintFiled":"09/28/2004","vin":"1FMRU17L2WL","components":"EXTERIOR LIGHTING,VISIBILITY","summary":"THE TURN SIGNAL INDICATORS  FAILED.  A RECALL  WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN.  *AK  THE VEHICLE'S WIPER ALSO FAILED.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10093087,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2004","dateComplaintFiled":"09/23/2004","vin":"1FMRU18W8WL","components":"TIRES","summary":"TRAVELING ON NEW PORTION OF I-670 MY REAR TIRE BLEW OUT. SUV HAS 52,000 MILES ON IT, THE TIRE THAT BLEW WAS THE ORIGINAL  AND IT HAD 6,000 MILES ON IT. SPARE WAS PUT ON SUV OCT 30, 2003.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"WRANGLER RTS","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10090965,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2004","dateComplaintFiled":"09/14/2004","vin":"1FMRU17L1WL","components":"POWER TRAIN","summary":"HAVING TROUBLE WITH MY SHIFT CABLE ASSEMBLY ON MY 1998 FORD EXPEDITION. THE NHSTA CAMPAIGN ID NUMBER: 97V17100. I TOOK MY VEHICLE TO ORANGE FORD FOR REPAIRS. I WAS TOLD THAT THERE WAS NO SUCH RECALL ON MY VEHICLE BECAUSE OF THE VIN NUMBER. I CALL THE FORD HOTLINE ALSO AND WAS TOLD THE SAME. SEEMS TO ME IF THERE WAS A RECALL SEEM LIKE ALL FORD LIGHT DUTY TRUCKS AND MULTIPURPOSE PASSENGER VEHICLES WOULD HAVE BEEN INVOLVED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10079354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2004","dateComplaintFiled":"09/08/2004","vin":"1FMRU1764WL","components":"ENGINE AND ENGINE COOLING","summary":"WITHOUT WARNING VEHICLE  STALLED. CONSUMER HAD TO COAST OFF THE ROAD.  CONSUMER HAD THE VEHICLE TOWED TO THE DEALER, AND  MECHANIC DETERMINED THAT ENGINE HEAD GASKET  FAILED, CAUSING THE ENGINE TO MALFUNCTION.  *AK    BOTH HEAD GASKET BLEW AND NEEDED TO BE REPLACED. *TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10091439,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2004","dateComplaintFiled":"09/07/2004","vin":"1FMPU18L8WL","components":"STEERING","summary":"WHILE DRIVING AT 60 MPH THE FRONT END TIE ROD BROKE WITHOUT WARNING. AS A RESULT THE DRIVER LOST CONTROL OF THE VEHICLE BUT WAS ABLE TO RECOVER AND PULLED TO THE SIDE OF THE ROAD. THE FRONT LEFT SIDE OF THE VEHICLE HAD COLLAPSED. PLEASE PROVIDE ADDITIONAL INFORMATION .  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10090475,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2004","dateComplaintFiled":"09/05/2004","vin":"1FMRU1766WL","components":"POWER TRAIN","summary":"MY COMPLAINT IS THAT I OWN A 1998 EXPEDITION AND IT IS NOW IN THE SHOP BECAUSE I HAD TO HAVE THE TRANSMISSION REBUILT,  IS THERE OR WAS THERE EVER A RECALL ON THESE TRANSMISSIONS.  I AM SURPRISED THAT THE TRANSMISSION WOULD HAVE TO BE REBUILT IN THIS CAR.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10090358,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2004","dateComplaintFiled":"09/03/2004","vin":"","components":"ELECTRICAL SYSTEM","summary":"WHILE PULLING INTO THE STREET FROM A PARKED POSITION  A SPARK PLUG BLEW OUT.  DEALER WAS NOT NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10090325,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2004","dateComplaintFiled":"09/02/2004","vin":"2FMZA5146WB","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING SMOKE WAS COMING FROM THE VENTS AND FROM THE HOOD. CONSUMER  PULLED OVER TO THE SHOULDER, LIFTED UP THE HOOD, AND SAW FLAMES. VEHICLE CAUGHT ON FIRE.  CONSUMER EXTINGUISHED THE FIRE, AND   HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION BY THE INSURANCE COMPANY. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10088882,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2000","dateComplaintFiled":"08/31/2004","vin":"2FMDA5149WB","components":"STEERING","summary":"1:  STEERING ON VEHICLE IS NOT WORKING PROPERLY  2:  STEERING WHEEL TAKES EXTRA EFFORT TO TURN VEHICLE LEADING TO LOSS OF CONTROL OF VEHICLE SOMETIMES.  3:  FORD RECALLED CERTAIN VIN NUMBERED VEHICLES OF THIS MODEL YEAR,  BUT MINE DID NOT GET RECALLED,  BUT STILL HAS THE CONDITION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10090064,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2004","dateComplaintFiled":"08/30/2004","vin":"","components":"STEERING","summary":"CONSUMER HEARD A SOUND WHILE STEERING THE VEHICLE.  IT WAS  A  THUMPING SOUND. DEALER STATED THAT IT SOUNDED LIKE  TIE  ROD FAILURE . DEALER ADVISED CONSUMER THAT TIE ROD WAS DEFECTIVE AND WOULD NEED TO BE REPLACED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10088770,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2002","dateComplaintFiled":"08/29/2004","vin":"","components":"POWER TRAIN","summary":"WHINE FROM REAR END OF FORD EXPEDITION NUMEROUS EXPEDITION OWNERS HAVE HAD THIS HAPPEN AS THERE IS DEFINITELY A PROBLEM WITH THE REAR ENDS IN FORD EXPEDITIONS EVEN THE 2003 HAVE THE SAME PROBLEM IT NEEDS TO BE RECALLED AS THERE IS A MAJOR PROBLEM WITH THIS.   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10089895,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2004","dateComplaintFiled":"08/27/2004","vin":"2FMZA51U6WB","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING ON HIGHWAY AT 65 MPH OCCUPANTS STARTED SMELLING SMOKE THAT WAS COMING FROM THE FRONT LEFT SIDE OF THE DASHBOARD. WITHIN SECONDS OF PULLING OFF THE HIGHWAY VEHICLE CAUGHT ON FIRE.  THE FIRE MARSHALL COULDN'T FIND THE CAUSE OF THE FIRE BECAUSE THE FRONT OF THE VAN WAS SEVERELY BURNT.  *AK....*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10089904,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2004","dateComplaintFiled":"08/27/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHILE PARKED  VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10089835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2004","dateComplaintFiled":"08/26/2004","vin":"","components":"SUSPENSION","summary":"RECALL 01V199000 CONCERNING FRONT COIL SPRING CORROSION. AFTER THE VEHICLE WAS REPAIRED FOR THIS RECALL A POPPING NOISE COULD BE HEARD WHILE DRIVING AT LOW SPEED OR APPLYING BRAKES. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10089422,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2004","dateComplaintFiled":"08/23/2004","vin":"","components":"TIRES","summary":"WHILE TRAVELING 65 MPH RIGHT FRONT TIRE TREAD SEPARATED. ONCE STOPPED, AIR BEGAN TO SEEP OUT.  WHEEL WELD ALONG WITH THE BRAKE LINE WERE SEVERED. CONSUMER WAS AWARE OF  NHTSA  RECALL 00T011000,CONCERNING THIN LINER. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"COOPER","productModel":"HERCULES ULTRA PLUS IV","size":null,"manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":10089363,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"08/19/2004","vin":"","components":"POWER TRAIN","summary":"PROBLEMS WITH 1998 FORD WINDSTAR TRANSMISSION.*MR  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10088032,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2004","dateComplaintFiled":"08/17/2004","vin":"1FMRU176XWL","components":"ELECTRICAL SYSTEM","summary":"WHILE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD.  DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10087871,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/06/2004","dateComplaintFiled":"08/13/2004","vin":"1FMPU18L1WL","components":"SEAT BELTS","summary":"CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION AND THE PASSENGER'S SEAT BELT DID NOT HOLD.  THE PASSENGER SUSTAINED A SHOULDER INJURY.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10081926,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2004","dateComplaintFiled":"08/12/2004","vin":"1FMPU18L1WL","components":"POWER TRAIN","summary":"THIS VEHICLE  EXPERIENCED THE SAME PROBLEM AS MENTIONED IN  NHTSA CAMPAIGN 97V171000.   LIGHT DUTY PICKUP TRUCKS AND MULTI-PURPOSE PASSENGER VEHICLES.  IF THE AUTOMATIC TRANSMISSION SHIFT CABLE ASSEMBLY WAS NOT FULLY ATTACHED TO THE STEERING COLUMN  BRACKET, THE SHIFT CABLE ASSEMBLY CAN COME OUT OF THE BRACKET.  DEALERSHIP INDICATED TO THE CONSUMER,  YES YOU HAVE THE SAME PROBLEM  DUE TO  VIN  NOT BEING INCLUDED IN THIS RECALL. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10083229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2004","dateComplaintFiled":"08/12/2004","vin":"2FMDA5140WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING 30 MPH, THE HEAD GASKET FAILED . AS A RESULT, A LOUD NOISE FROM THE ENGINE WAS PRODUCED.   *AK   *SC  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10087697,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2004","dateComplaintFiled":"08/11/2004","vin":"PLEASE PROV","components":"TIRES","summary":"WHILE VEHICLE WAS PARKED REAR PASSENGER SIDE TIRE BLEW OUT.  DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. BIG-O, LT26570R17.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"BIG O","productModel":"BIG O","size":null,"manufacturer":"KELLY SPRINGFIELD TIRE CO"}]},{"odiNumber":10087185,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2004","dateComplaintFiled":"08/04/2004","vin":"1FMRU17L6WL","components":"TIRES","summary":"WHILE PARKING SPARE TIRE RACK BOLTS LOCATED UNDERNEATH THE VEHICLE SNAPPED. THIS CAUSED THE SPARE TIRE TO FALL TO THE GROUND. DEALERSHIP WAS NOTIFIED,BUT DID NOT RESOLVE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10084007,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2003","dateComplaintFiled":"08/02/2004","vin":"","components":"POWER TRAIN","summary":"VEHICLE DISENGAGES WHEN PARKED.   WHEN TRYING TO SHIFT  IT FAILS, AND WHEN REMOVING THE KEY IT IS DIFFICULT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10083106,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2004","dateComplaintFiled":"08/01/2004","vin":"2FMDA5149WB","components":"POWER TRAIN","summary":"WITHOUT WARNING, THE SPEEDOMETER WENT FLAT AND THE ENGINE STAYED IN LOW GEAR AND THE \"CHECK ENGINE LIGHT\" CAME ON WHEN I WAS TRYING TO DRIVE UP A STEEP HILL. I CALLED MY HUSBAND AND HE PUT A LITTLE EXTRA TRANSMISSION FLUID IN IT. I WAS ABLE TO DRIVE IT HOME. WE TOOK IT THE FOLLOWING DAY FOR A OIL & AIR FILTER CHANGE AND TRANSMISSION FLUID FLUSH. WE ONLY MADE IT A FEW MILES UNTIL IT BROKE DOWN AGAIN WITH THE SAME PROBLEMS. WHEN WE HAD IT CHECKED AT THE SHOP, WE WERE TOLD IT ALSO HAS A BROKEN MOTOR MOUNT. WE CALLED A \"TRANSMISSION SPECIALIST\" AND WERE TOLD BY THE DESCRIPTION, IT SOUNDED LIKE THE SPEED SENSOR HAD GONE OUT. WE HAD THIS VAN CUSTOM-BUILT, NO ONE ELSE HAS EVER OWNED IT. IT CURRENTLY HAS ABOUT 94,000 MILES ON IT. IT HAS HAD REGULAR MAINENTENCE AND HAS NEVER BEEN IINVOLVED IN A COLLISION. HAS FORD RECALLED ANY OF THIS, IT SEEMS MORE THAN THE REGULAR WEAR AND TEAR?*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10082715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2004","dateComplaintFiled":"07/26/2004","vin":"2FMZA514XWB","components":"STEERING","summary":"I HAD A METALIC GRINDING NOISE WHEN I STEERED TO THE RIGHT OR LEFT. I TOOK IT TO MY FORD DEALER FOR REPAIR AND FOUND THAT THE RIGHT AND LEFT TIE ROD ENDS WERE BINDING AND HAD TO BE REPLACED. I HAVE ALWAYS HAD MY VAN LUBRICATED AND HAVE FOUND OUT THAT THESE TIE RODS HAVE NO GREASE FITTING FOR LUBRICATION. I VIEW THIS AS A SAFETY HAZARD AND COULD RESULT IN A SERIOUS ACCIDENT IF LEFT UNATTENDED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10082520,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2004","dateComplaintFiled":"07/23/2004","vin":"1FMPU18L6WL","components":"POWER TRAIN","summary":"WE WERE ON VACATION JUNE 27, 2004 AND OUR 1998 FORD EXPEDITION BROKE DOWN 15 MILES OUTSIDE OF FLAGSTAFF, AZ.  WE WERE TOWED TO AAMCO TRANSMISSIONS, WHOM AFTER GETTING AUTHORIZATION FROM OUR SERVICE CONTRACT TO CHECK OUR TRUCK FOUND THAT A SEAL GASKET IN OUR TRANSFER CASE HAD MELTED AND ALL THE OIL RAN OUT.  THESE ARE SUPPOSED TO BE COVERED FOR 150,000 MILES, OUR TRUCK IS AT 92,184 MILES.  I HAVE A SERVICE CONTRACT COVERING ME FOR 96,000 MILES.  THEY REFUSED TO FIX IT BECAUSE THEY SAID IT WAS TAMPERED WITH FIRST, THEN THEY SAID THE TRANSMISSION WASN'T COVERED, THEN IT WAS BECAUSE WE DROVE IT WITH NO OIL.  AAMCO TOLD THEM US THE PART WAS COVERED UNDER OUR SERVICE CONTRACT BUT THAT THEY GET THIS ALOT FROM SERVICE CONTRACTS WHERE THEY DON'T WANT TO PAY FOR THE WORK.   AAMCO ALSO SAID THAT THESE TRUCKS DO NOT HAVE INDICATORS ON THE TRANSFER CASES TO SHOW THAT ANYTHING IS GOING WRONG OR THAT OIL IS LEAKING.  WE HAVE NEVER HAD PROBLEMS. OUR R OIL LEVELS WERE CHECKED ON JUNE 25TH BEFORE TAKING OFF FOR VACATION AND EVERYTHING WAS FINE.  WE HAVE NEVER HAD LEAKS.  WE HAD 3 OF OURYOUNG GRANDCHILDREN WITH US.   WE WERE DRIVING ON A FREEWAY AND OUR TRUCK JUST STARTED SLOWING DOWN REALLY FAST AND WERE LUCKY THERE WERE NOT MANY CARS AT THAT TIME SO WE COULD PULL OFF THE SIDE OF THE FREEWAY.   SO YOU CAN SEE THAT THIS THING COULD LEAD TO ACCIDENTS IF SOMEONE IS DRIVING AND ALL OF A SUDDEN YOUR VEHICLE SLOWS DOWN IN HEAVY, FAST TRAFFIC BECAUSE YOU HAVE NO WAY OF KNOWING THIS IS HAPPENING OR ANYTHING IS HAPPENING WITH YOUR TRUCK.   WE ARE HAVING THIS FIXED AT OUR EXPENSE, SEAL GASKET IN THE TRANSFER CASE?,  $1700 + $240 LABOR TO CHECK IT AND TAKE IT APART.  I WILL NEVER BUY ANOTHER SERVICE CONTRACT AFTER THIS ON A USED VEHICLE.  I BOUGHT MY TRUCK FROM CHAPMAN CHEVROLET WHO SINCE CHANGED THEIR NAME TO FREEWAY CHEVROLET IN CHANDLER, AZ AND THEY WERE NOT WILLING TO HELP ME WITH THIS SERVICE CONTRACT WHICH I BOUGHT FROM THEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10076155,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2004","dateComplaintFiled":"07/19/2004","vin":"2FMDA5141WB","components":"INTERIOR LIGHTING","summary":"THE DOOR OPEN/CLOSE INDICATOR LIGHT REMAINED ON.    *AK  SOMETIMES THE LIGHT REMAINED ON FOR ABOUT AN HOUR AFTER THE CAR WAS PARKED AND TURNED OFF.  THIS IS AN INTERMITTENT PROBLEM THAT HAS BEEN OCCURRING FOR ABOUT A YEAR.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10075474,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2004","dateComplaintFiled":"07/15/2004","vin":"1FMPU18L4WL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT.  THE CONSUMER WAS ABLE TO PULL OVER AND INSPECTED THE VEHICLE.  THE CONSUMER NOTICED THAT THE SPARK PLUG FROM THE PASSENGER SIDE BLEW OUT.  THE CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED DUE TO A BLOW OUT.   *AK   THE CONSUMER FOUND THAT MANY OTHERS EXPERIENCED THIS SAME PROBLEM WITH THE 5.4 AND THE 4.6 FORD ENGINES.  THE PROBLEM WAS FOUND TO BE A DEFECT IN THE HEADS NOT HAVING ENOUGH THREADS TO HOLD THE PLUGS IN.  FORD WOULD NOT ASSIST IN THE REPAIR, EVEN THOUGH THEY RECENTLY REDESIGNED THE HEADS TO PREVENT THE PROBLEM.   *SC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10081116,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2004","dateComplaintFiled":"07/15/2004","vin":"","components":"STEERING","summary":"BOTH FRONT TIE-RODS TOTALLY FAILED AND HAD TO BE REPLACED AT ONLY 50,000 MILES.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10081119,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2001","dateComplaintFiled":"07/15/2004","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"HYDRAULIC CONTROL UNIT AND ELECTRONIC CONTROL UNIT BOTH HAD TO BE REPLACED WITH ONLY 40,000 MILES ON THE VEHICLE. THIS FAILURE OCCURRED SUDDENLY AND CAUSED THE VEHICLE TO HAVE VERY LITTLE BRAKES WHILE DRIVING. AN ACCIDENT WAS NARROWLY AVOIDED. THE COST TO FIX THIS PROBLEM WAS IN EXCESS OF $1,500.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10081120,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2004","dateComplaintFiled":"07/15/2004","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"THREE (3) ABS SENSORS HAVE GONE BAD AND HAD TO BE REPLACED ON THIS VEHICLE SINCE OWNERSHIP. EACH SENSOR COST $175.00 WITH LABOR TO REPLACE AND VEHICLE IS OUT OF SERVICE FOR 1/2 DAY.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10081121,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2003","dateComplaintFiled":"07/15/2004","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"FRONT BRAKE ROTORS COMPLETELY RUSTED THROUGH WITH ONLY 47,000 MILES ON VEHICLE.   *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10080921,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2003","dateComplaintFiled":"07/13/2004","vin":"2FMZA5143WB","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"RIGHT AFTER PURCHASING THE VEHICLE, I STARTED HAVING PROBLEM WITH IT. I ADDRESSED THE SELLER, AND HE TOLD ME THAT THE VEHICLE HAD NO WARRANTY, AND SO THAT I SHOULD JUST TAKE THE VEHICLE AND TAKE CARE OF THE PROBLEM BY MYSELF. I HAVE HAD NUMEROUS OF PROBLEMS WITH THIS VEHICLE. WHEN I PURCHASED THE VEHICLE, I FEEL I WAS USED BECAUSE I AM POOR, AND WAS DESPERATE FOR A VEHICLE. OTHER PEOPLE THAT HAVE PURCHASED A VEHICLE FROM THEM HAVE HAD THE SAME PROBLEM. I DON'T KNOW WHAT ACTIONS CAN BE TAKEN TO CORRECT THE MATTER ANY LONGER. I HAVEN'T GIVEN A PAYMENT FOR ABOUT 4 MONTHS, BECAUSE I HAVE HAD TO FIX THE VEHICLE. MAINLY TRANSMISSION  AND ELECTRICAL PROBLEMS. I HAVE ALSO HAD STEERING WHEEL PROBLEMS, AND TIRE PROBLEMS.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10080836,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2002","dateComplaintFiled":"07/12/2004","vin":"1FMRU18W8WL","components":"INTERIOR LIGHTING","summary":"INTERIOR AND EXTERIOR LIGHTING AND LOCKING SYSTEM; LIGHTS STAY ON INSIDE VEHICLE WHILE DRIVING - DISTRACTING AT NIGHT.  SOMETIMES CAN TAKE UP TO 30 MINUTES TO \"DECIDE\" TO TURN OFF - OTHER TIMES WITHIN A FEW MINUTES OF DRIVING... NO REAL PATTERN HAS BEEN ESTABLISHED.   \"DOOR AJAR\" LIGHT NEVER GOES OFF EVEN THOUGH NUMEROUS CHECKS OF ALL DOORS HAVE BEEN DONE AND NONE ARE OPEN.  RUNNING BOARDS AND INTERIOR LIGHTS STAY ON AFTER CAR HAS BEEN TURNED OFF (WHETHER LOCKED OR UNLOCKED).  THESE LIGHTS DO NOT SHUT OFF FOR OVER 1 HOUR AFTER VEHICLE HAS BEEN EXITED LAST.  DOOR LOCKS WILL SPONTANEOUSLY LOCK AND UNLOCK WHILE DRIVING.  \"BEEPING\" SOUND WILL ALARM WHILE DRIVING ALERTING THAT DOORS ARE UNLOCKED OR POSSIBLY AJAR - THEN DOORS WILL LOCK AND UNLOCK - SOMETIMES ONCE, OTHER TIMES FOUR OR FIVE TIMES IN A ROW.  LIGHTING ISSUE OCCURS EVERY TIME CAR IS EXITED.  INTERIOR LIGHTING ISSUE (WHILE RUNNING) OCCURS 3 TIMES WEEKLY, IF NOT MORE AT TIMES.  LOCKING ISSUE OCCURS AT LEAST TWICE WEEKLY.  NOT UNDER WARRANTY... AFTER INQUIRING WITH DEALER THEY RESPONDED, \"NEVER HEARD OF THIS PROBLEM BEFORE\".  HOWEVER, I HAVE ASKED RANDOM EXPEDITION OWNERS IN PARKING LOTS AND GAS STATIONS - ALL HAVE CONFIRMED THE SAME PROBLEM.   *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10080461,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2004","dateComplaintFiled":"07/06/2004","vin":"1FMRU17L0WL","components":"ENGINE AND ENGINE COOLING","summary":"ON JUNE 23, 2004 MY 1998 FORD EXPEDITION WAS TOWED TO A DEALER BECAUSE I BLEW A SPARK PLUG. I WAS TOLD THAT IT WOULD COST OVER $2700.00 TO GET IT FIXED.  THEY SAID IT WAS BECAUSE THE SPARK PLUG WOULD ONLY BLOW OUT AGAIN AND I NEEDED A NEW HEAD COVERING.  THE SERVICE MANAGER SAID THAT THIS WAS A COMMON OCCURRENCE ON THE ALUMINUM HEADS.  MY QUESTION OR RATHER MY COMPLAINT  IS THAT I AM ANGRY ABOUT THE RESPONSE FROM THE SERVICE MANAGER AND FROM THE FORD FRONT OFFICE. IF FORD KNOWS THAT THIS IS A COMMON OCCURRENCE THEN WHY SHOULD THE CONSUMER BE LIABLE FOR SOMETHING THAT FORD KNOWS IS A PROBLEM.  AM PRETTY UPSET ABOUT THIS AS FORD KNOWS THIS HAPPENS AND THERE HASN'T BEEN A RECALL.   WHY ISN'T THERE A RECALL IF THERE IS A PROBLEM WITH THE HEAD COVERINGS??  AM I EXPECTED TO PAY AN ADDITIONAL $2700.00 WHEN THE OTHER HEAD GOES BAD?  THIS ISN'T RIGHT AND IF THEY HAVE A PROBLEM THEN FIX IT AND DON'T JUST ROB THE CONSUMER. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10080348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2004","dateComplaintFiled":"07/05/2004","vin":"","components":"TIRES","summary":"COOPER TIRE RADIAL TIRE TREAD SEPARATION.  I WAS DRIVING WITH MY FAMILY TO MURFREESBORO TO VISIT RELATIVES WHEN THE TREAD SEPARATED.  THERE WAS MUCH DAMAGE TO MY VAN INCLUDING BODY AS WELL AS FUEL LINE.  NOBOY WAS INJURED BUT IT WAS VERY FRIGHTENING.  IT HAPPENED ON INTERSTATE 24 JUST BEFORE MONTEAGLE MTN.  I DRIVE A 1998 FORD WINDSTAR VAN.  I REPLACED THE TIRE WITH A TEMPORARY AND DROVE BACK TO WALMART AT KIMBALL EXIT TO GET NEW TIRES.  BECAUSE OF THE FUEL LINE DAMAGE, I WILL NOT DRIVE THE VAN AGAIN UNTIL IT IS REPAIRED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"COOPER","productModel":"LIFELINER CLASSIC II","size":null,"manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":10079138,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/30/2004","dateComplaintFiled":"07/01/2004","vin":"2FMZA514XWB","components":"LATCHES/LOCKS/LINKAGES","summary":"DOOR ACTUATORS FAILED IN THIS MINIVAN IN 2000.  IN 2001 THE RELAY SWITCHES WERE REPLACED AND IN 2002.  NOW IN 2004 THEY SAY I NEED TO REPLACE THE DOOR ACTUATORS AGAIN.  AS A RESULT THE DOORS DO NOT LOCK AUTOMATICALLY EVERYTHING MUST BE DONE MANUALLY.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10078976,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2004","dateComplaintFiled":"06/29/2004","vin":"","components":"ELECTRICAL SYSTEM","summary":"ON MY 1998 FORD EXPEDITION THE SPARK PLUG BLEW OUT OF THE ENGINE. THE FORD COMPANY WILL NOT SAY THAT THE ENGINE HAS A DEFECT. THE SPARK PLUGS ARE STILL THE SAME ONES THAT CAME WITH THE TRUCK NEW. I HAD MY INFANT SON IN THE CAR WHEN THIS OCCURRED, AND THIS MISHAP PUT US IN NEEDLESS PERIL. CAR IS IN REPAIR STILL AND FORD IS NOT TREATING THIS LIKE AN ENGINE DEFECT. I SEE MANY ONLINE POSTS FROM OTHER FORD OWNERS WHO EXPERIENCED THIS SAME PROBLEM. THIS SITUATION COULD HAVE CAUSED DEATH OR SERIOUS INJURY. GASOLINE WAS FUMES WERE STRONG AND THE ENGINE COULD HAVE CAUGHT ON FIRE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10080077,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2004","dateComplaintFiled":"06/28/2004","vin":"2FMDA5143WB","components":"SUSPENSION","summary":"A LOUD NOISE CAME FROM THE FRONT OF THE VEHICLE WHILE DRIVING 55 MPH. VEHICLE PULLED TO THE LEFT. CONSUMER NOTICED THAT SWAY BAR BROKE ON  DRIVER'S SIDE.  DEALER AND THE MANUFACTURER WERE CONTACTED, AND BOTH INFORMED THE CONSUMER THAT THE PART WAS NOT COVERED UNDER A RECALL. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10078890,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2004","dateComplaintFiled":"06/27/2004","vin":"1FMPV18L3W8","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE AT IDLE FOR A PERIOD OF TIME HEARD A POP AND FOUND THAT SPARK PLUG HAD BLOWN OUT OF THE HEAD UPON FURTHER INVESTIGATION FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THE FORD TRITON V8 ENGINE.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10079601,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2004","dateComplaintFiled":"06/21/2004","vin":"","components":"VISIBILITY","summary":"BOTH PASSENGER AND DRIVER SIDE  MIRRORS GLASS BROKE OFF FROM THE INSIDE. THIS CAUSED POOR VISIBILITY TO THE DRIVER.  VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND  MECHANIC DETERMINED THAT BOTH PASSENGER AND DRIVER SIDE MIRRORS NEEDED TO BE REPLACED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10078378,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2004","dateComplaintFiled":"06/17/2004","vin":"2FMZA514XWB","components":"POWER TRAIN","summary":"I HAVE A 1998 FORD WINDSTAR WITH ABOUT 100,000 MILES ON IT. THE ENGINE IS GOOD, BUT WHILE DRIVING ON THE HIGHWAY, IT SUDDENLY SHIFTS TO LOW GEAR AND JERKS. INITIALLY, THIS WOULD HAPPEN OCCASSIONALLY, BUT NOW IT HAS REACHED A POINT THAT IT DOWN SHIFTS VERY OFTEN ESPECIALLY WHEN RUNNING AT SLOW SPEED AND THE VEHICLE VIBRATES A LOT. AS A CONSEQUENCE, THE PASSENGERS EXPERIENCE A VERY STRONG JOLTING FORWARD LIKE AS IF SOMEBODY STEPPED ON THE BRAKES AT HIGH SPEED.  *JB    A VISIT TO MY CERTIFIED MECHANIC REVEALS THAT THIS EXPERIENCE IS VERY COMMON AMONG FORD TRANSMISSIONS ON VARIOUS CARS. IT WILL COST BETWEEN $1,500 - $2,000 TO REPLACE THE TRANSMISSION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10074862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2004","dateComplaintFiled":"06/05/2004","vin":"","components":"TIRES","summary":"SEPARATION OF TIRE TREAD FROM TIRE LEADING TO SUBSTANTIAL CAR BODY DAMAGE.  AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"WILDERNESS AT","size":null,"manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":10073821,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2001","dateComplaintFiled":"05/18/2004","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN THE BRAKES WERE APPLIED, THE PEDAL PULSATED WHICH CAUSED THE  EXTENDED STOPPING DISTANCE. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP ONCE A YEAR DEALING WITH THE ISSUE, HOWEVER THE PROBLEM CONTINUED TO OCCUR. PLEASE PROVIDE FURTHER DETAILS.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10072600,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2004","dateComplaintFiled":"05/14/2004","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION ON VAN WENT WITHOUT WARNING, STRANDED THE COMPLAINANT IN A PARKING LOT.  VAN HAD TO BE TOWED TO REPAIR SHOP TO HAVE TRANSMISSION REPLACED.  THSI WAS THE THRID MAJOR REPAIR TO THIS VEHICLE (REPAIRS COSTING MORE THAN $1,000 EACH).  PURCHASED THE USED VEHICLE IN APRIL 2001- HAD 30,000 MILES ON IT, CURRENTLY HAS A LITTLE OVER 100,000 MILES.  JUST AFTER THE DEALER WARRANTY EXPIRED THE VAN HAD PARTS REPLACED IN THE TRANSMISSION, THEN PARTS REPLACED IN THE DRIVE TRAIN (EXPENSIVE).  ENTIRE RACK AND PINION REPLACEMENT FOLLOWED.  THE REAPIRS WERE DONE WITHING 18 MONTHS PRIOR TO THIS TRANSMISSION REPLACEMENT.  EVEN AFTER HAVING THE ENTIRE TRANSMISSION AND RIVE TRAIN REPLACED, THERE IS STILL A GROWLING UNDERNEATH THE VEHICLE WHEN IT IDLES AT A STOP SIGN.  VEHICLE ALSO HAS ERRATIC SHIFTING WHEN ROUNDING CORNERS AT LOW SPEEDS (CLUNKING SOUNDS AND VEHICLE SHAKES WHEN VAN DROPS INTO GEAR)-  ALL OF THIS EVEN AFTER THE TRANSMISSION WAS REPLACED!  WHAT A LEMON!  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10073508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2004","dateComplaintFiled":"05/12/2004","vin":"","components":"SUSPENSION","summary":"STABILIZER BAR BROKE WHILE BACKING OUT OF THE DRIVEWAY. AS A RESULT, THE FRONT END COLLAPSED TO THE GROUND. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10072516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2004","dateComplaintFiled":"05/12/2004","vin":"2FMZA5144WB","components":"FUEL SYSTEM, GASOLINE","summary":"SURGING, LACK OF POWER, STALLING, NO START CONDITION","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10072330,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2004","dateComplaintFiled":"05/10/2004","vin":"","components":"ELECTRICAL SYSTEM","summary":"FORD NEEDS TO RECALL THE 1998 YEAR EXPEDITION.  I BOUGHT MY VEHICLE NEW AND HAVE TO DATE REPLACED A BLOWN SPARK PLUG AND APPROXIMATELY 5 BLOWN COIL PACKS.  FORD TELLS ME THE INSTALLATION OF THE COIL PACKS WERE NOT MOISTURE PROTECTED THEREFORE WHEN THE COIL RECEIVES MOISTURE THEY BLOW.  THERE IS 8 COIL PACKS IN A VEHICLE AT A COST OF APPROXIMATELY $377 PER COIL.  HOW CAN WE GET THESE RECALLED?  IF YOU DID A SEARCH OF ALL FORD DEALERSHIPS AND SEE HOW MANY PEOPLE HAVE HAD COIL PACKS AND SPARKS PLUGS REPLACED YOU WOULD SEE THERE IS A DEFINITE PROBLEM.  PLEASE HELP WITH THIS!  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10072334,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2004","dateComplaintFiled":"05/10/2004","vin":"2FMDA5143WB","components":"ENGINE AND ENGINE COOLING","summary":"AT APPROXIMATELY 57,600 MILES MY 1998 FORD WINDSTAR DEVELOPED AN ANTIFREEZE LEAK. I TOOK THE VEHICLE TO MY LOCAL GARAGE AND IT WAS DIAGNOSED AS A LEAK AT THE TIMING COVER GASKET. I HAD THIS REPAIRED AT A COST OF $1453. TWO WEEKS LATER, AS I WAS DRIVING TO A BASEBALL GAME, MY CAR BEGAN TO STALL. IT WAS HARD TO START, AND THE OIL LIGHT WAS FLICKERING WHEN THE CAR WAS RUNNING AND THERE WAS A LOUD RATTLE COMING FROM THE ENGINE. THERE WAS NO WARNING BEFORE THIS HAPPENED, THE TEMPERATURE GAUGE WAS NORMAL, NO RATTLING SOUNDS FROM THE ENGINE,ETC. I HAD THE CAR TOWED BACK TO MY LOCAL GARAGE. MY MECHANIC DIAGNOSED THE RATTLING NOISE AS COMING FROM THE LOWER BEARINGS, THE ENGINE BEARINGS WERE FAILING AT 57,800 MILES!!!! I CALLED MY LOCAL FORD DEALER WHERE I HAD BOUGHT THE WINDSTAR AND ASKED THEM IF THERE WERE ANY OPEN PROGRAMS ON THE ENGINE, SINCE WHEN THE TIMING COVER GASKET HAD FAILED, I HAD SEARCHED THE INTERNET TO SEE IF THIS WAS A COMMON FAILURE( IT WAS). THE FORD DEALER WAS NO HELP, I THEN CALLED FORD CUSTOMER SERVICE AND THEY WERE NO HELP. I THEN WROTE A LETTER TO WILLIAM CLAY FORD AND HE HAD A BLAINE YUNG CALL ME ON 5/8/2004. MR. YUNG WAS ALSO NO HELP, QUOTING THAT THE WARRANTY WAS 3 YRS./36,000 MILES. MEANWHILE I HAD TO HAVE THE CAR REPAIRED AT A COST OF $4200, NEW REMANUFACTURED ENGINE, TUNE-UP, ETC. I BELIEVE THAT THE DEFECT ON THE TIMING COVER GASKET WHICH CAUSED THE ORIGINAL ANTIFREEZE LEAK, LEAKED ANTIFREEZE INTO THE CRANKSHAFT AND CAUSED THE ENGINE FAILURE. THIS CAR HAS BEEN WELL MAINTAINED AND SHOULD HAVE GOTTEN ME AT LEAST TO 120,000 MILES BEFORE I NEED TO REPLACE AN ENGINE. I HAVE OWNED MANY OTHER CARS AND HAVE GOTTEN AT 150,000 MILES OUT OF THEM BEFORE I HAD TO DO ANY MAJOR REPAIRS (ENGINE OR TRANSMISSION). I FEEL FORD SHOULD BACK THEIR PRODUCTS AND OWN UP TO THIS DEFECT.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10071811,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2004","dateComplaintFiled":"04/29/2004","vin":"1FMPU18L9WL","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING 30 MPH, A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT, THEN  VEHICLE STALLED.  CONSUMER TRIED TO RESTART VEHICLE BUT WAS UNABLE TO  DO SO.  CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC  DETERMINED THAT THE THIRD SPARK PLUG BLEW OUT,  AND NEEDED TO BE REPLACED.   DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10067961,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2002","dateComplaintFiled":"04/28/2004","vin":"","components":"AIR BAGS","summary":"THE AIR BAG IN MY 1998 FORD EXPEDITION FELL OFF OF THE STEERING WHEEL.  THE VEHICLE HAD TO BE TOWED TO THE FORD DEALERSHIP FOR REPAIR.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10068020,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2004","dateComplaintFiled":"04/28/2004","vin":"1FMPU18L9WL","components":"ENGINE AND ENGINE COOLING","summary":"DRIVING ONE DAY AND HEARD A LOUD POP THEN NO RESPONSE OR POWER FROM THE ENGINE.A CERTIFIED MECHANIC SAID  THAT THE 3RD SPARK PLUG WAS BLOWN OUT OF THE HEAD AND THE ACKNOWLEDGED THAT THIS IS A COMMON THING IN THESE TYPE OF ENGINES. I ALSO TALKED TO THE DEALER THAT I BOUGHT THIS JOKE OF A VEHICLE FROM AND THEY SAID THAT THEY GET THESE KIND OF REPAIRS IN ALL THE TIME - DOMINO FORD IN MIDLOTHIAN IL.  I TALKED TO FORD MOTOR CO. CONSUMER COMPLAINTS AND ALL THEY SAID WAS \"SIR THERE IS NO RECALL ON YOUR'E VEHICLE AND THEY SAID HAVE A NICE DAY. THE MECHANIC SAID THEY WOULD PUT IN A INSERT OR HELI COIL AND THAT IT MIGHT WORK BUT AFTER SCANNING THE INTERNET THERE IS ALL KINDS OF COMPLAINTS OUT THERE WITH THIS EXACT KIND OF PROBLEM WITH THE FORD PICKUPS , VANS AND SUV'S THAT HAVE THIS TRITON ENGINE. FORD WON'T ACKNOWLEDGE THIS BECAUSE THEY KNOW THAT UNDER A RECALL IT WILL COST THEM A LOT TO FIX THIS OBVIOUS MANUFACTURER DEFECT. OF THE COMPLAINTS THAT I READ AND TALKING TO MY MECHANIC THEY ALL MENTION THAT THE THREADS THAT HOLD THE SPARK PLUGS ARE NOT LONG OR DEEP ENOUGH TO CONTAIN THE SPARK PLUG FOR GOOD.  FOR 40K PRICE TAG FORD MOTOR CO. SHOULD REPLACE THE ENGINES IN THESE VEHICLES. DO WE HAVE TO WAIT FOR SOMEONE TO SACRIFICE THEIR LIFE FOR THIS TO GET RECTIFIED? JUST LIKE THE TIRE ISSUES. IF SOMEONE DOES DIE DUE TO THIS DEFECT I WILL BE THE FIRST TO COME FORWARD ON THIS ON WHEN I COMPLAINED AND THAT NOTHING WAS DONE. PEOPLES LIVES SHOULD NOT BE RISKED TO LINE FORDS POCKETS. IF YOU SUE THEM THEY WILL DRAG IT OUT SO LONG BECAUSE THEY MADE 40K A VEHICLE ON THIS MODEL ALONE AND THEY WILL DRAG IT OUT UNTIL YOU CAN'T PAY FOR HELP ANYMORE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10067713,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2004","dateComplaintFiled":"04/23/2004","vin":"2FMDA5146WB","components":"SUSPENSION","summary":"MY 1998 FORD WINDSTAR HAD A FAILURE OF THE FRONT LEFT LEAF SPRING. THE RESULTING DAMAGE WAS AT LOW SPEEDS BUT THE LEFT FRONT TIRE WAS DAMAGED BEYOND REPAIR. IN DEC 2001 I HAD THE RECALL BY FORD ACCOMPLISHED TO INSTALL A GUARD ON THE LEAF SPRINGS. THIS GUARD WAS INSTALLED TO PREVENT THIS TYPE OF DAMAGE. THIS FIRST RECALL WAS A \"SAFETY RECALL\" AND THE FIX FOR THAT RECALL WAS INEFFECTIVE. THIS SHOULD BE A FULL OUT SAFETY RECALL TO REPLACE THESE SPRINGS BEFORE SOMEONE DIES. IT SHOULDN'T TAKE A DEATH TO CHANGE THE POLICY ON THESE SPRINGS. I BELIEVE THIS FAULT TO BE MORE RELATED TO A MATERIAL DEFECT THEN A RUST OR CORROSION PROBLEM. I HAVE OVER 100,000 MILES ON MY WINDSTAR AND I INSPECT IT PERIODICALLY FOR POSSIBLE DAMAGE. THESE SPRINGS HAVE LITTLE OR NO REST NOR DID THE SPRING AT THE POINT OF BREAK. WITHOUT DETAILED INSPECTION MICROSCOPES A MINUET CRACK COULDN'T BE SEEN WITH THE EYE. THIS IS A CONSISTENT PROBLEM WITH THIS VEHICLE AS NOTED IN THE COMPLAINT SECTION WITH OVER 77 COMPLAINTS. JUST THINK OF THE PROBLEMS THAT AREN'T REGISTERED ON THIS SITE. I'M ONLY CONCERNED FOR THE UNSUSPECTING FAMILY WHO HAS NO IDEA THAT THESE SPRINGS WILL FAIL IT'S ONLY A MATTER OF TIME. FORD WILL ONLY REPLACE THEM IF THEY BREAK. THEY WILL BREAK AS A MANUFACTURE DEFECT. I FEEL THE SAFETY COUNCIL SHOULD REVISIT THIS PROBLEM. I HAVE SOME VIDEO OF THE DAMAGE TO MY SPRINGS AND TIRE FOR PROOF IF THERE IS ANY NEED FOR SUCH EVIDENCE IN AN ACCIDENT INVESTIGATION. LET ME RESTATE MYSELF THIS IS A VERY SERIOUS PROBLEM THAT IS BEING OVERLOOKED. DON'T LET THIS PROBLEM KILL SOME BEFORE MORE ACTION IS DONE. ONE DEATH FROM THIS PROBLEM IS TOO MUCH. THESE VANS CARRY OUR CHILDREN ON A DAILY BASIS AND A WHOLE FAMILY COULD BE LOST IN JUST ONE ACCIDENT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10067642,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2004","dateComplaintFiled":"04/22/2004","vin":"2FMZA5143WB","components":"INTERIOR LIGHTING","summary":"CONTINUAL PROBLEMS WITH INTERIOR LIGHTS AND LOCKS BECAUSE OF THE DOOR AJAR MONITOR. ALL DOORS ARE CLOSED AND DOOR ALARM MONITOR REMAINS ON WHICH CAUSES THE INTERIOR LIGHTS TO REMAIN ON AT ALL TIMES. HAVE TO REMOVE #29 FUSE JUST TO GET INTERIOR AND DOME LIGHTS TO SHUT OFF, EVEN AFTER IGNITION IS OFF AND KEY REMOVED. OTHERWISE BATTERY WILL DIE AS LIGHTS DO NOT GO OFF AS THEY ARE SUPPOSED TO. DRIVING WITH DOME LIGHT CONTINUOUSLY ON IS A VERY BIG SAFETY HAZARD, ESPECIALLY AT NIGHT. HOWEVER REMOVING THIS FUSE ALSO RESULTS IN LOSS OF ELECTRIC WINDOW FUNCTION WHICH SHOULD ALSO BE A SAFETY HAZARD.  THIS HAS BEEN HAPPENING FOR AT LEAST FOUR YEARS. EVERYTIME I TAKE IT TO THE DEALER, IT WOULD STOP FOR A SHORT WHILE AND THEN SUBSEQUENTLY ACT UP AGAIN.  I AM THE SOLE OWNER OF THIS VEHICLE AND PURCHASED IT NEW IN 1998.  I FEEL THESE PARTS SHOULD HAVE BEEN MADE CORRECTLY TO BEGIN WITH AND/OR SHOULD HAVE BEEN RECALLED TO BE REPAIRED.  I WILL NEVER BUY ANOTHER FORD VEHICLE BECAUSE OF THIS SAFETY HAZARD.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10068691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2004","dateComplaintFiled":"04/22/2004","vin":"2FMDA5140WB","components":"POWER TRAIN","summary":"WHILE DRIVING AT 20 MPH AND WITH OUT ANY WARNING REAR PASSENGER SIDE WHEEL SNAPPED OFF.  VEHICLE WAS TOWED TO THE DEALERSHIP, AND TECHNICIAN DETERMINED THAT REAR AXLE  TRAILING ARM BROKE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10067591,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2004","dateComplaintFiled":"04/21/2004","vin":"2FMDA5142WB","components":"SUSPENSION","summary":"THIS VEHICLE WAS RECALLED A WHILE AGO TO INSTALL A PROTECTIVE SHIELD BETWEEN THE COIL SPRINGS AND THE TIRE, SO THAT IF THE SPRING FAILED THE TIRE WOULD NOT BE DAMAGED.  THIS MODIFICATION DID NOT FUNCTION AS INTENDED.  WE EXPERIENCED A FAILURE OF THE SPRING AS WELL AS THE SHIELD WHICH SHREDDED THE TIRE AND DAMAGED A BRAKE LINE.  FORD NEEDS TO RECALL THEIR RECALL, THIS IS A REPREHENSIBLE ACT ON THEIR PART.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10068650,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2004","dateComplaintFiled":"04/21/2004","vin":"2FMDA5142WB","components":"SUSPENSION","summary":"VEHICLE WAS TAKEN  TO DEALER TWO YEARS AGO FOR  COIL SPRING  RECALL REPAIRS.   A SPRING SHIELD WAS PUT INTO VEHICLE  TO PREVENT THE  TIRES FROM BEING PUNCTURED. WHILE TRAVELING AT 70 MPH  COIL  SPRING PUNCTURED  A TIRE.    RECALL REPAIRS DID NOT WORK, THE SAME THING HAPPENED AGAIN.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10066526,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2004","dateComplaintFiled":"04/20/2004","vin":"1FMRU18W8WL","components":"SUSPENSION","summary":"BOLT THAT HOLDS FRONT STABALIZER TO DRIVER SIDE WHEEL SUSPENSION ASSEMBLY HAS EITHER SNAPPED OR WORKED ITSELF OUT AND IS MISSING. THIS CAUSES A CLUNKING SOUND WHEN TURNING OR TRAVELLING OVER BUMPS. CONCERN OVER LOSS OF FRONT STABILITY WHILE TURNING. NO IMPACT OR COLLISION IS RESPONSIBLE FOR THIS PROBLEM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10067508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2004","dateComplaintFiled":"04/20/2004","vin":"","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING ON A SERVICE ROAD AT 40 MPH SPARK PLUGS BLEW OUT,  CAUSING VEHICLE TO DECELERATE. THIS  WAS A COMMON PROBLEM WITH THESE  VEHICLES,THAT MAY HAVE BEEN CAUSED BY THE TREAD NOT BEING TREADED DEEP ENOUGH INTO THE HEAD AT THE FACTORY.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10066397,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2004","dateComplaintFiled":"04/18/2004","vin":"2FMZA5140WB","components":"ELECTRICAL SYSTEM","summary":"DOOR AJAR LIGHT STAYS ON, DOOR AJAR BELL RINGS CONTINUALLY WHEN PARKED OR DRIVING UNDER 17 MPH, INTERIOR WILL NOT GO OFF, PROBLEM SEEMED TO COME AND GO BUT NOW IT SEEMS TO BE HERE FOR GOOD.  UNSAFE TO DRIVE AT NIGHT. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10066222,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2004","dateComplaintFiled":"04/15/2004","vin":"2FMZA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"THE HEAD GASKET ON MY 1998 FORD WINSTAR 3.8L ENGINE HAS FAILED AT 90,000 MILES, WELL SHORT OF WHAT I WOULD HAVE EXPECTED. IT APPEARS THAT FORD HAS ISSUED A RECALL FOR OLDER 3.8L ENGINES WHICH HAVE HAD HEAD GASKET FAILURES, BUT NOT FOR THIS MODEL YEAR. I AM REGISTERING THIS COMPLAINT IN THE EVENT THAT OTHER FORD OWNERS ARE EXPERIENCING THE SAME PROBLEM.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10066131,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2004","dateComplaintFiled":"04/14/2004","vin":"1FMPU18L4WL","components":"SEAT BELTS,CHILD SEAT","summary":"SAFETY BELT ON 98 FORD EXPDITION WILL NOT FUNCTION.  BELT WILL LATCH, THEN WHEN PULLED, WILL RELEASE.  THE COVER ON THE BELT IS LOOSE AND IT WILL NOT FUNCTION PROPERLY.  HAVE CONTCTED FORD 6 TIMES WITH NO REPLY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Child Seat","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10066133,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2004","dateComplaintFiled":"04/14/2004","vin":"2FMZA514XWB","components":"LATCHES/LOCKS/LINKAGES","summary":"DOOR AJAR LIGHTS COME ON EVEN WHEN ALL DOORS ARE SECURELY CLOSED.   THE LIGHTS CONTINUE EVEN WHEN THE CAR IS MOVING.  EVENTUALLY, SOMETIMES AFTER A DAY, THE LIGHTS GO OUT ON THEIR OWN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10065931,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2004","dateComplaintFiled":"04/11/2004","vin":"1FMRU18W3WL","components":"SUSPENSION","summary":"TORSION BAR ON DRIVER'S SIDE OF 1998 EXPEDITION BROKE APART CAUSING THE LEFT SIDE OF THE VEHICLE TO LEAN AND CAUSE EXTREME DIFFICULTY CONTROLLING THE CAR. THE BREAK LOOKS LIKE IT HAPPENED ON A SEAM AND RUST WAS INSIDE-CLEARLY POINTING TO A BREACH IN THE MANUFACTURE OF THIS PART.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10065815,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2002","dateComplaintFiled":"04/09/2004","vin":"2FMZA5149WB","components":"LATCHES/LOCKS/LINKAGES","summary":"I OWN A 1998 FORD WINSTAR. I BOUGHT IT TWO YEARS AGO AND A MONTH AFTER I BOUGHT IT THE DOOR AJAR LIGHT GOES ON WHEN I OPEN THE SLIDER OR THE TRUNK AND IT WON'T GO OUT THEREFORE MY DOME LIGHT STAYS ON AND IF I DON'T PULL THE FUSE I RISK THE CHANCE OF LOOSING MY BATTERYAND WHEN THE FUSE IS OUT I CAN'T OPEN MY WINDOWS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10065673,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2004","dateComplaintFiled":"04/07/2004","vin":"1FMPU18L3WL","components":"ENGINE AND ENGINE COOLING","summary":"WHEN ACCELERATING FROM A TRAFFIC LIGHT, I HEARD A POP AND THEN MY 5.4L ENGINE ON MY 1998 FORD EXPEDITION STARTED MAKING A LOUD CONTINUOUS POPPING/TICKING SOUND. WE HAD IT TOWED TO THE LOCAL FORD DEALER AND THEY DIAGNOSED IT AS A BLOWN SPARK PLUG CAUSED BY THE CYLINDER HEAD THREADS GIVING WAY AND CAUSING THE SPARK PLUG TO BE BLOWN OUT OF THE SPARK PLUG HOLE. THEY ARE CHARGING US ALMOST $3300 TO FIX THE DEFECT IN THEIR CYLINDER HEADS. THEY DENY THERE IS ANY TYPE OF RECALL, BUT I DID SEE A TSB# 98B33 WHICH RELATES TO CYLINDER HEAD REPLACEMENT. IF YOU GO TO THESE WEBSITES,   HTTP://WWW.F150ONLINE.COM/FORUMS/SHOWTHREAD.PHP?S=90A1A25C42DBFFDE23D53146381E3E78&THREADID=88853&PERPAGE=15&PAGENUMBER=2 AND HTTP://FORUMS.PICKUPTRUCK.COM/SHOWFLAT.PHP?CAT=&BOARD=UBB10&NUMBER=155196 YOU WILL SEE THAT THIS HAS HAPPENED TO ALOT OF OTHER FORD OWNERS WITH 5.4 AND 6.7L V-8'S AND V-10'S. I HAVE NEVER HEARD OF A SPARK PLUG BLOWING UP AND CRACKING A HEAD BEFORE IN MY LIFE AND TO ME THIS IS OBVIOUSLY A MANUFACTURER DEFECT AND FORD SHOULD RECALL THESE ENGINES AND FIX THIS PROBLEM AT NO COST TO THE CONSUMER. WE HAVE DONE ALL OF OUR SCHEDULED MAINTENANCE AT FORD DEALERS AND SPENT CONSIDERABLE AMOUNTS OF MONEY DOING SO AND WE WERE NEVER WARNED OR TOLD OF THIS PROBLEM WITH THESE ENGINES. FORD SHOULD AT THE VERY LEAST RECOMMEND MORE FREQUENT MAINTENANCE SPECIFICALLY ADDRESSING THIS ISSUE. *AK  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10066647,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/06/2004","vin":"2FMZA5142WB","components":"WHEELS","summary":"WHILE DRIVING DOWN THE FREEWAY THE FRONT PASSENGER SIDE WHEEL SEPERATED FROM THE VEHICLE DUE TO ALL FIVE STUDS SNAPPING OFF.*MR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10064468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2003","dateComplaintFiled":"04/03/2004","vin":"2FMDA5149WB","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD WINDSTAR HEAD GASKET FAILURE WITH VEHICLE JUST OVER WARRANTY COVERAGE STATUS.  NORMAL MAINTENANCE RECORD AS WELL AS DRIVING TECHNIQUES/HABITS.   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10050404,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/01/2004","vin":"1FMPU18LXWL","components":"SUSPENSION,ELECTRICAL SYSTEM,WHEELS","summary":"WHILE DRIVING  LUGS NUTS BROKE, CAUSING THE FRONT RIGHT WHEEL TO DETACH FROM THE VEHICLE.  *AK    CONSUMER WAS TRAVELING AT 70 MPH WHEN LUGS AND NUTS BROKE IN THE FRONT WHEEL.  TAKEN TO DEALERSHIP AND PUT THE SAME TIRE AND RIM.  WHEN CONSUMER LEFT DEALERSHIP, LIGHTS FAILED TO WORK AND EXPERIENCED SHAKING IN FRONT END.  TOOK VEHICLE TO A DIFFERENT DEALERSHIP, AND FOUND OUT THAT THE FRONT END WAS SO BAD.  DEALERSHIP REPLACED SHIMS TO ALIGN FRONT END.  THE FAILURE OF LIGHTS WAS CAUSED BY THE REPAIR FROM THE PREVIOUS DEALERSHIP BECAUSE WHEN THEY TOOK THE DASH BOARD APART, THEY POKED A HOLE IN THE HEATER WHICH BURNED THE WIRE.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10064187,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2004","dateComplaintFiled":"03/30/2004","vin":"","components":"ELECTRICAL SYSTEM","summary":"PASSENGER MIRROR GLASS JUST FELL OUT.  INTERIOR LIGHTS DO NOT SHUT OFF WHEN VEHICLE IS PUT IN GEAR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10063958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2004","dateComplaintFiled":"03/26/2004","vin":"2FMZA5147WB","components":"INTERIOR LIGHTING","summary":"HAVE A 1998 FORD WINDSTAR VAN AND THE PROBLEM IS THAT MY INTERIOR LIGHTS AND SENSOR SHOWING THAT YOUR DOOR IS OPEN DOES NOT TURN OFF.  EVEN ALL THE DOOR ARE CLOSED. SOMETIMES THE INTERIOR LIGHTS GO OFF BUT THE BEEPING NOISE DOES NOT STOP.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10064644,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2004","dateComplaintFiled":"03/22/2004","vin":"KMHJG25F71U","components":"TIRES","summary":"WHILE DRIVING 55 MPH A LOUD NOISE WAS HEARD COMING FROM THE PASSENGER SIDE WHEEL. CONSUMER WAS ABLE TO PULL OVER.   CONSUMER  NOTICED  THAT TIRE BLEW OUT. ALSO, WAS WARPED FROM THE INNER SIDE. CONSUMER  WAS ABLE TO CHANGE THE TIRE, AND DRIVE  VEHICLE TO THE DEALER FOR INSPECTION.   MICHELIN, P195/55R15, DOT 895VB68X4100*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"MICHELIN","productModel":"MICHELIN","size":null,"manufacturer":"MICHELIN TIRE CORP."}]},{"odiNumber":10062754,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2004","dateComplaintFiled":"03/21/2004","vin":"1FMPU18L0WL","components":"SUSPENSION,EQUIPMENT","summary":"FRONT TORSION BAR SHEARED OFF WHILE PARKED, CAUSING THE RIGHT FRONT TO DIP APROX 6 INCHES.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"AUTOMATIC","manufacturer":"AUTOMATIC EQUIP. MFG. CO."}]},{"odiNumber":10062494,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2004","dateComplaintFiled":"03/18/2004","vin":"1FTRX17W71K","components":"LATCHES/LOCKS/LINKAGES","summary":"WE HAVE A 1998 FORD WINDSTAR, THE DOOR SWITCH, IS A SAFETY PROBLEM WHEN THE DOORS ARE SHUT, THE LIGHT SHOWING THE DOOR OPEN, THE DOOR LOCKS WILL UNLOCK, AND THE IN SIDE LIGHTS WILL STAY ON. I HAD NEW REAR DOOR LOCKS REPLACED,  MY WIFE SAFETY IS A FACTOR IF YOU LEAVE THE INSIDE LIGHTS ON, THE BATTERY WILL FAIL, IF YOU TAKE THE FUSE OUT, THEN THE WINDOWS WILL NOT WORK.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10065307,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2003","dateComplaintFiled":"03/17/2004","vin":"2FMZA514XWB","components":"FUEL SYSTEM, GASOLINE","summary":"FORD INSTALLED IMPROPER SIZE FUEL TANKS WHICH CAUSED THE WIRE IN THE FUEL TANK TO CHAFE AND SHORT OUT WHICH CAUSED THE VEHICLE TO STOP RUNNING.  *PH  THE CONSUMER BELIEVES THE MANUFACTURER SHOULD BE FINANCIALLY RESPONSIBLE FOR REPAIRING THE PROBLEM.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10061826,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"03/10/2004","vin":"2FMZA5141WB","components":"STRUCTURE","summary":"THE PAINT IS LITERALLY PEELING OFF OF MY SILVER 1998 FORD WINDSTAR.  THE PAINT ON THE ROOF IS PRACTICALLY GONE AND NOW THE TOP OF THE DOORS ARE STARTING TO PEEL AND RUST. I WAS TOLD BY FORD THAT THEY WILL NOT HELP ME.  ALL ESTIMATES I HAVE FOR REPAINTING STATE THAT THIS IS A MANUFACTURER DEFECT. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10060874,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2003","dateComplaintFiled":"03/09/2004","vin":"2FMZA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"OUR 1998 FIRD WINDSTAR ENGINE SIEZED","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10060296,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2004","dateComplaintFiled":"03/03/2004","vin":"2FMDA514XWB","components":"WHEELS","summary":"A VIBRATION BEGAN SUDDENLY IN THE STEERING WHEEL WHILE DRIVING. AFTER GETTING RAPIDLY WORSE, THE RIGHT FRONT WHEEL CAME OFF OF MY 1998 FORD WINDSTAR AT 45 MPH WHEN THE LUG BOLTS BROKE, CAUSING THE VEHICLE TO CRASH INTO THE GROUND. I RETRIEVED THE WHEEL AND FOUND ALL FIVE LUGS, WITH THEIR LUG NUTS STILL ATTACHED, CAPTURED BETWEEN THE HUBCAP AND THE WHEEL. THE POLICE OFFICER WHO RESPONDED REPEATEDLY STATED THAT HE WAS AMAZED THAT THE VEHICLE DID NOT ROLL OVER AND THAT I WAS LUCKY THERE WERE NO INJURIES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10061017,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2004","dateComplaintFiled":"03/01/2004","vin":"2FMZA5148WB","components":"WHEELS","summary":"WHILE DRIVING AT HIGHWAY SPEED  LUGS AND  NUTS POPPED OFF.  DEALER STATED THERE  WAS NOTHING THEY COULD DO.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10059982,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2004","dateComplaintFiled":"02/28/2004","vin":"2FMZA5148WB","components":"WHEELS","summary":"LUGS NUTS KEEP BREAKING OFF.  HAPPENS ABOUT EVERY 2 TO 3 THOUSAND MILES.  USUALLY 2 TO 3 LUGNUTS BREAK OFF EACH TIME.  I'M SCARED TO DRIVE THE CAR.  WAS TOLD TO MENTION MENTION THAT THERE IS AN ONGING INVESTIGATION GOING ON WITH THIS.  THE INVESTIGATION # IS 3983673 - ACTION # EA03004.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10059949,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2004","dateComplaintFiled":"02/27/2004","vin":"","components":"ELECTRICAL SYSTEM","summary":"MY 1998 FORD EXPEDITION EDDIE BAUER WITH A 5.4L TRITON V-8 JUST BLEW A SPARK PLUG. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10055493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/26/2004","vin":"","components":"EQUIPMENT","summary":"CONSUMER RECEIVED SEVERAL RECALL/ CAMPAIGN NOTICE 03E003000 REGARDING DS-2000 PRIMARY DRIVING CONTROL SYSTEM.  CONSUMER DID NOT AGREE WITH THE CAMPAIGNS THAT THE MANUFACTURER CALLED ROUTINE MAINTENANCE.  THESE REPAIRS WERE VERY COSTLY, AND DID NOT FIX THE PROBLEM WITH DIRT AND FOREIGN MATERIALS ENTERING THE SYSTEM ,AND CAUSING THE SYSTEM TO OPERATE SLOWLY.  THE CONTROLS ON THE SYSTEM HAD  TO BE PRESSED FIRMLY UNTIL THE FUNCTION, E.G., SHIFTING WAS ACCOMPLISHED.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10059001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2004","dateComplaintFiled":"02/25/2004","vin":"2FMDA514XWB","components":"ENGINE AND ENGINE COOLING","summary":"HEAD GASKET FAILED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10058883,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2002","dateComplaintFiled":"02/24/2004","vin":"2FMDA514XWB","components":"STEERING","summary":"POWER STEERING LEAK, BLACK POWER STEERING FLUID, LOUD WHEN TURNING LEFT OR RIGHT,BROUGHT TO MECHANIC,REPLACED POWER STEERING RACK.STILL HAVE BLACK POWER STEERING FLUID ,CAR STILL LOUD WHEN TURNING WHEEL.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10058692,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2004","dateComplaintFiled":"02/22/2004","vin":"2FMZA514XWB","components":"VEHICLE SPEED CONTROL","summary":"ENGINE RAMPED UP BY ITSELF DURING HIGH-SPEED DRIVE. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10058715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2004","dateComplaintFiled":"02/22/2004","vin":"2FMZA51U2WB","components":"POWER TRAIN","summary":"LAST YEAR TRANSMISSION PROBLEMS STARTED AGAIN.  I HAD THE VAN IN THE GARAGE AGAIN IN DECEMBER TO REPLACE THE PUMP ON THE TRANSMISSION AFTER IT BLEW APART AND LEFT ME STRANDED WHEN IT WOULDN'T GO INTO ANY GEAR.  AFTER 10 DAYS THE VAN WOULD MOVE AGAIN.  NOW AGAIN THE TRANSMISSION IS SLIPPING BETWEEN 1ST AND 2ND.  THE VAN IS FAMOUS FOR DOWNSHIFTING FROM OVERDRIVE INTO 1ST OR 2ND GEAR.  THE OVERDRIVE LIGHT IS CONSTANTLY FLASHING AND NOT WORKING.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10052161,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/23/2003","dateComplaintFiled":"02/19/2004","vin":"2FMZA51U6WB","components":"SEAT BELTS","summary":"THE CONSUMER STATED THAT WHEN SHE MADE A SUDDEN STOP, HER 5 YEAR OLD CHILD'S SAFETY SEAT CAME FLYING TO THE FRONT OF THE VEHICLE.  SHE STATED THAT THE SAFETY SEAT  ACTUALLY CAME LOOSE FROM THE SEAT BELT. THAT THE CHILD SUSTAIN SOME MINOR INJURIES (2 BUMPS ON THE HEAD) BUT NEVER CAME OUT OF THE GRACO SEAT BECAUSE IT REMAINED FASTENED.    *NM  THE SEAT WAS ORIGINALLY POSITION ON THE PASSENGER SIDE THIRD ROW BENCH SEAT.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10054115,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/19/2004","vin":"2FMZA5143WB","components":"ELECTRICAL SYSTEM","summary":"THE FUSE IN THE FUEL PUMP  BLEW OUT ON THREE SEPARATE OCCASIONS. WHEN THIS OCCURRED THE VEHICLE STALLED.  UPON REPLACING THE FUEL PUMP, THE CONSUMER CHECKED THE WIRING IN THE FUEL PUMP. THEY NOTICED THAT THE WIRES WERE RUBBING AGAINST A METAL CLAMP OR PIPE , WHICH CAUSED THE INSTALLATION TO RUB OFF.   *NM  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10058233,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2004","dateComplaintFiled":"02/16/2004","vin":"2FMDA5124WB","components":"ENGINE AND ENGINE COOLING","summary":"HEATER ON CAR WASN'T WORKING, SMELLING SOMETHING BURNING. ADVISED THAT WINDSTARS WITH 3.8 ENGINES SEEM TO EXPERIENCE HEAD GASKET FAILURE WHEREIN COOLANT IS EITHER BEING BURNED OR MIXING WITH OIL AND WILL CAUSE ENGINE FAILURE. ADVISED TO CONTACT FORD, NHSTA AND LOCAL DEALER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10058284,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2003","dateComplaintFiled":"02/16/2004","vin":"2FMZA5147WB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR","summary":"1998 FORD WINDSTAR.  ABS PUMP HAS FAILED AND BRAKES ARE NOT WORKING PROPERLY. THERE WAS NO BRAKE LIGHT ON DASH TO DENOTE A PROBLEM AND NOTHING COMING UP WHEN TESTS WERE RUN ON COMPUTER. ALL MECHANICS THOUGHT IT WAS THE MASTER CYLINDER AND AS A RESULTS I HAD 5 PUT ON THE VAN FROM CHRISTMAS 2003 TO PRESENT.  CALLED FORD DIRECTLY AND SAID THAT THEY WOULD NOTE THE PROBLEM, BUT NOTHING THAT THEY CAN DO TO FIX THE PROBLEM.  I CANNOT DRIVE MY FAMILY IN THE VEHICLE AS AFRAID OF HAVING ACCIDENT IN RESULT OF PUMP NOT FUNCTIONING.  COST JUST FOR PUMP IS $2200.00 NOT INCLUDING LABOR.  VERY UPSET THAT FORD WILL NOT STAND BEHIND THEIR PRODUCT AND ATTEMPT TO HELP.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10058121,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2003","dateComplaintFiled":"02/13/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"FAILED HEAD GASKET IN 3.8L ENGINE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10058126,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2004","dateComplaintFiled":"02/13/2004","vin":"2FMZA5145WB","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL TANK COLLAPSE ON 1998 WINDSTAR DEALER WANTS $1300 DOLLARS TO REPLACE FUEL TANK AND ALL RELATED COMPONENTS. DEALER SAYS THIS IS BECAUSE THERE IS A VACUUM INSIDE TANK CREATED BY THE FUEL PUMP. PERFECTLY RUNNING VAN THAT HAS BEEN KEPT UP MAINTENANCE WISE IS NOW INOPERATIVE DO TO STALLING. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10057801,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2004","dateComplaintFiled":"02/10/2004","vin":"1FMYU22E3WU","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING CONSUMER HEARD A LOUD RATTLING  NOISE COMING FROM ENGINE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10056825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2004","dateComplaintFiled":"02/09/2004","vin":"1FMPU18L2WL","components":"UNKNOWN OR OTHER","summary":"HELLO,  MY NAME IS [XXX] AND I LIVE IN MARTINEZ, CA. I HAVE A 1998 FORD EXPEDITION WITH APPROXIMATELY 111,000 MILES ON IT. I RECENTLY HAD A SPARK PLUG POP OUT WHILE DRIVING. AFTER RESEARCHING THE ROOT CAUSE OF THE PROBLEM I DETERMINED THAT IT IS INHERENT IN MY TYPE OF ENGINE. THERE ARE A NUMBER OF WEBSITES WITH STORIES OF FORD OWNERS WHO EXPERIENCED IDENTICAL PROBLEMS. ONE OF THE WEBSITES IS: WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPARK.HTML    THIS IS A NATIONWIDE PROBLEM. CAN YOU PLEASE LOOK INTO IT. THE COST TO REPAIR THIS PROBLEM IS APPROXIMATELY $3,000.    THANK YOU,  [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10056591,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2003","dateComplaintFiled":"02/05/2004","vin":"2FMZA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"HEAD GASKET FAILURE LEADING TO COMPLETE ENGINE FAILURE.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10056519,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2003","dateComplaintFiled":"02/04/2004","vin":"1FMPU18L0WL","components":"EXTERIOR LIGHTING","summary":"TURN SIGNAL CONTROL MALFUNCTIONS.  RIGHT SIGNAL NOT WORKING UNLESS STALK IS PULLED SLIGHTLY BACK AND LANE CHANGE FEATURE IS USED.  EMERGENCY FLASHERS FAIL TO OPERATE. PROBLEM WAS INTERMITTENT AND IS NOW CONSTANT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10056296,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2003","dateComplaintFiled":"02/02/2004","vin":"1FMPU18L8WL","components":"ENGINE AND ENGINE COOLING","summary":"FORD SPARK PLUG BLOWOUT PROBLEM.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10054731,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2003","dateComplaintFiled":"01/23/2004","vin":"2FMZA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"PURCHASED A 1998 WINDSTAR ON 11/20/01. WE HAD TO REPLACE THE TRANSMISSION ONLY FOUR MONTHS LATER, AT ONLY 44,000 MILES. THIS VAN CURRENTLY HAS A BUSTED HEAD GASKET AND IS INOPERABLE AT ONLY $64,000.00 MILES. THESE ISSUES WITH THIS MAKE AND MODEL ARE QUITE COMMON AND WIDE-SPREAD. FOR MOTOR COMPANY IS QUITE AWARE. BOTH PROBLEMS COULD HAVE CAUSED SERIOUS ACCIDENTS AND PROPERTY DAMAGES. THEY ARE EXCESSIVE AND EXTRAORDINARY.   *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10055795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2004","dateComplaintFiled":"01/23/2004","vin":"","components":"SUSPENSION","summary":"CONSUMER TOOK THE VEHICLE TO THE REPAIR STATION. THE DRIVER HEARD A CLANKING NOISE FROM THE LEFT WHEEL. THE MECHANIC NOTICED THAT STRUTS AND COILS SPRINGS NEEDED REPLACING DUE TO CORROSION.  THE CONSUMER'S VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED THE RECALL. THE RECALL NUMBER 01-I-007-000  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10055476,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2003","dateComplaintFiled":"01/21/2004","vin":"","components":"WHEELS","summary":"WHILE TRAVELING ON OHIO TURNPIKE FRONT LEFT WHEEL CAME OFF VEHICLE, CROSSED THE MEDIAN, AND HIT A CAR TRAVELING IN THE OPPOSITE DIRECTION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10054489,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2004","dateComplaintFiled":"01/20/2004","vin":"1FMPU18L0WL","components":"ELECTRICAL SYSTEM","summary":"NUMBER 2 SPARK PLUG BLEW OUT OF THE HEAD, DAMAGING THE COIL AND STRANDING MY WIFE, 2 YEAR OLD SON AND MY 8 MONTH OLD DAUGHTER.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10054442,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2004","dateComplaintFiled":"01/19/2004","vin":"2FMDA5141WB","components":"ELECTRICAL SYSTEM","summary":"THE WARNING SOUND THAT A DOOR IS AJAR WILL CONTINUALLY GO OFF EVEN WHEN ALL DOORS ARE SECURELY SHUT.  I HAVE HAD THIS REPLACED TWICE AT MY OWN EXPENSE AND IT IS DOING IT AGAIN. IT WILL EVENTUALLY RESET ITSELF AFTER DAY OR MORE.  THIS HAS BEEN A CONTINUAL PROBLEM AND I AM JUST GETTING TIRED OF IT.  IT HAS HAPPENED AFTER I HAVE REPLACED THE SWITCHES, AND FUSES.  FORD MOTOR COMPANY NEEDS TO TAKE CARE OF THIS OBVIOUS PROBLEM.    *CB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10054229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2004","dateComplaintFiled":"01/15/2004","vin":"1FMPU18L1WL","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"WARNING LIGHT FOR SUSPENSION SYSTEM WITH AIR LEVELER ON 4X4, SUSPENSION WARNING LIGHT COMES ON SEVERAL TIMES A WEEK SINCE THE VEHICLE WAS NEW. VEHICLE NEVER LEVELED WITH A LOAD ON THE HITCH. THE AIR COMPRESSOR RUNS A LOT AND BECAME VERY NOISY OVER THE YEARS. THE VEHICLE  ROCKS BACK AND FORTH, IN, RIGHT SIDE GOES UP AND DOWN A FEW INCHES, WILL NOT LEVEL UNDER LOAD. NEVER FELT SAFE TO TOW ANYTHING WHICH WAS THE PURPOSE FOR BUYING THE VEHICLE. THE DEALER WHERE I PURCHASED THE VEHICLE REFUSES TO ACCEPT THE VEHICLE FOR SERVICE. TOOK IN 3 - 4X A YEAR FOR SAME AND THEY REFUSED TO LOOK AT ANYTHING EXCEPT THE COMPUTER READOUT. PRESENTED LIST OF RELATED NHTSA REPORTS AND FORD SAID THEY DO NOT USE THEM UNDER WARRANTY. PURCHASED FORDS BEST EXTENDED WARRANTY WHICH WILL EXPIRE IN 3 MONTHS AND THE PROBLEM STILL EXISTS. COMPRESSOR PUMP BROKE A WEEK AGO AND THEY REFUSE TO LOOK AT ANYTHING ELSE. INITIAL RECOMMENDATION WAS TO DISCONNECT WARNING LIGHT. SECOND RECOMMENDATION WAS TO SELL VEHICLE IF I DIDN'T LIKE IT. NO OBLIGATION FOR THE 45,000.00 PAID. CANNOT SELL VEHICLE BECAUSE THE WARNING LIGHT COMES ON ALL THE TIME AND VEHICLE NEVER LEVEL.  *CB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10054230,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/25/1998","dateComplaintFiled":"01/15/2004","vin":"1FMPU18L1WL","components":"ELECTRICAL SYSTEM","summary":"SUSPENSION WARNING LIGHT SYSTEM MALFUNCTIONING EVER SINCE THE VEHICLE WAS NEW IN 07-1998.   *CB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10055332,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/15/2004","vin":"9999","components":"FUEL SYSTEM, OTHER","summary":"FUEL PUMP FUSE HAS BLOWN ON 1998 FORD WINDSTAR.   *MR   THE VEHICLE CEASED TO RUN WHILE IN HEAVY TRAFFIC.  THE CONSUMER FOUND THAT IT HA BEEN A NUMBER OF VEHICLE'S WITH FUEL PUMP WIRE FAILURES DUE TO DEFECTIVE VENTING SYSTEMS FOR THE FUEL TANK.  THIS CAUSES THE FUEL TANK TO DEFORM, COLLAPSE AND PINCH THE WIRES TO THE INTEGRITY MOUNTED FUEL PUMP.   *SC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10068766,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/1998","dateComplaintFiled":"01/15/2004","vin":"2FMDA51U5WB","components":"UNKNOWN OR OTHER","summary":"THE PAINT ON THE ROOF OF THE VAN IS PEELING THAT IT LOOKS LIKE SOMEONE TOOK A CAN OPENER TO IT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10068770,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2000","dateComplaintFiled":"01/15/2004","vin":"2FMZA5149WB","components":"UNKNOWN OR OTHER","summary":"PAINT IS PEELING OFF LARGE AREAS OF ROOF AND SIDES","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10068860,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FMZA5148WB","components":"POWER TRAIN,VISIBILITY,UNKNOWN OR OTHER","summary":"PAINT IS PEELING OFF OF VAN INTEROR REMAIN ON PANEL SHOWS DOOR OPEN WHEN ITS NOT AND THE LIGHTS WILL NOT GO OUT UNTIL YOU REACH ABOUT 20MPH TRY DRIVING AT NIGHT WITH THIS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10068959,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FMZA5IU5WB","components":"UNKNOWN OR OTHER","summary":"PAINT IS FLAKING FROM ROOF AND DRIVER'S SIDE DOOR.  PROGESSIVELEY GETTING WORSE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10069043,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FMZA51U2WB","components":"STEERING,SUSPENSION,VISIBILITY,UNKNOWN OR OTHER","summary":"I BOUGHT THIS VAN BECAUSE OF THE CLEAN CONDITION OF IT . I HAVE THE 3.0 LTR ENGINE WHICH HAS BEEN EXCELLENT. THE TRANSMISSION SO FAR IS OK. STEERING  IS A DANGEROUS MESS WITH ALMOST EVERYTHING NEW AND 3 ALIGNMENTS. IF YOU TAKE YOUR EYES OFF THE ROAD EVEN FOR A SECOND YOU CAN END UP IN A DITCH.  MY WIFE & I BOTH WENT OFF THE ROAD IN A 1 MONTH SPAN. WE BOTH HAVE EXCELLENT DRIVING RECORDS. THE FRONT END SEEMS OK TO FORD. SOMETHING SERIOUS IS WRONG WITH THE STEERING. WON?T LET MY WIFE DRIVE IT ANYMORE. HAS A LITTLE VIBRATION THAT YOU CANNOT GET RID OF. SENDING THIS TO YOU BECAUSE I CALLED FORD AND THEY SAID THERE WAS NO SAFETY RECALL OR ANY STEERING ISSUES WITH THAT VAN. HAD A SERVICE BULLETIN IN FRONT OF ME AT THAT TIME STATING THERE WAS. BUT THAT IS NOT THE PROBLEM. FORD DENIED THE ALL OF THE ABOVE. AM AFRAID TO SELL TO SOMEONE BECAUSE I THINK SOMEONE WILL GET HURT.  DON?T KNOW WHY FORD KEEPS PUTTING IN THE SAME BAD PARTS YEAR AFTER YEAR. I HAVE HAD ALL THE DOME LIGHT PROBLEMS AND DOOR LOCKS ETC. THEY WILL STILL SAY NO PROBLEMS. BOUGHT IT USED AT A GOOD PRICE THINKING IT WAS A BAD TIRE CAUSING THE PROBLEMS. IF ACCIDENT OCCURS WILL SEEK DAMAGES","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10069262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2001","dateComplaintFiled":"01/15/2004","vin":"2FMZA5141WB","components":"EQUIPMENT,UNKNOWN OR OTHER","summary":"SOME TYPE OF COMPUTER CHIP FAILED THAT ENABLE THE VEHICLE TO SHIFT GEARS. VEHICLE WAS TAKEN TO DEALERSHIP AND WAS REPAIRED AT NO COST TO ME. WE WERE TOLD BY THE SERVICE ADVISOR THAT A RECALL WAS DONE ON THE PART. HOWEVER I WAS NEVER NOTIFIED, THE AMOUNT OF THE REPAIR WAS UNKNOWN. NOW THE PAINT IS FALLING OFF & RUSTING EVERYWHERE! STARTED TO RUST ON TOP OF THE VAN ROOF THEN PAINT STARTED &#34;CHIPPING&#34; ON THE ROOF SIDE, WAS SMALL AT FIRST THEN ONE DAY WE HAD A LOT OF RAIN AND ALL OF THE SUDDEN AT THE END OF THE DAY I NOTICED A LOT MORE PAINT MISSING.  I TAKE EXCELLENT CARE OF MY VEHICLE AND THIS IS NOT USUAL FOR ANY OF MY CARS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10069282,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2002","dateComplaintFiled":"01/15/2004","vin":"2FMZA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"HEAD GASKET FAILURE ON 3.8 LITER V-6 ENGINE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10069401,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2003","dateComplaintFiled":"01/15/2004","vin":"2EMDA51U0WB","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"PAINT IS PEELING ON ROOF, AND SIDES OF THE VEHICLE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10069421,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2002","dateComplaintFiled":"01/15/2004","vin":"2FMZA5145WB","components":"POWER TRAIN,VISIBILITY,TIRES","summary":"THE TRANSMISSION FAILED AFTER HAVING THE FLUID AND PAN GASKET CHANGED WITHIN THE PREVIOUS 6 MONTHS. SINCE IT IS A '98 AND ALTHOUGH IT HAS THE SAME TRANSMISSION AS EARLIER YEARS (WHOSE TRANSMISSIONS HAVE BEEN REPLACED AT NO COST TO THE OWNER BECAUSE OF EITHER RECALLS OR SECRET WARRANTIES) FORD REFUSED TO REPLACE THIS TRANSMISSION AT COST.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10069845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FMZA5146WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"I SENT THE FOLLOWING IN AN EMAIL TO FORD MOTOR COMPANY, AND ALSO TALKED WITH THEIR &#34;CUSTOMER SERVICE&#34;.  THEY SAID THAT THEY COULD NOT DO ANYTHING ABOUT THIS DISPUTE BETWEEN THE DEALER REP AND MYSELF, AS IT WAS A FIELD DECISION.  THE ORIGINAL REPAIR WAS A REBUILD OF THE DRUM BRAKE ON THE RIGHT REAR WHEEL, THE SAME WHEEL THAT LATER SUFFERED A CATASTROPHIC FAILURE OF THE SHOES.  LUCKILY, WE WERE DRIVING AT OVER 35 MPH, SO THE WHEEL DID NOT LOCK UP UNTIL WE STOPPED AT A FRIENDS HOUSE.  THE ENTIRE HUB ASSEMBLY HAD TO BE REBUILT AFTER THE BRAKE SIEZED.  NOTE: THIS IS THE SECOND BRAKE REBUILD.  THE CAR HAS ALSO SUFFERED FROM BROKEN TIE RODS. ======================================================== THE PARSONS DEALERSHIP THAT REBUILT MY RIGHT REAR BRAKE LAST OCTOBER WILL NOT ADMIT THAT THE FAILURE OF THE BRAKE PADS, AND SUBSEQUENT COMPLETE FAILURE OF THE BRAKE ASSEMBLY LAST WEEK WHICH REQUIRED REPLACING THE DRUM, IS COVERED UNDER THEIR WARRANTY (12,000 OR 12 MONTHS.)   THEY SAY IT WAS DUE TO A RUSTED PARKING BRAKE CABLE THAT SEIZED.  I SAY THAT IS A BIG LOAD OF BALONEY....EVEN IF IT WAS RUSTED (IN A PRETTY NEW CAR!) THEN THEY SHOULD HAVE SEEN THAT LAST YEAR.  THE TOTAL COST OF REPAIR ON 9/20/02 WAS $639.88.  I WANT FORD TO:  1) MAKE PARSONS RETURN MY MONEY, AND 2) REPRIMAND PARSONS FOR POOR CUSTOMER SERVICE.  I  WILL NOT BUY A CAR FROM THEM AGAIN, NOR WILL THEY EVER SEE MY CAR AGAIN - DESPITE THEIR ADMONITION AT THE BOTTOM OF THEIR  INVOICE THAT SAYS &#34;WARRANTY 90 DAYS OR 4000 MILES ON ADJUSTMENTS, ALIGN, BALANCE.  ALL OTHER REPAIRS COVERED 12 MONTHS OR 12000 MILES. CUSTOMER MUST RETURN TO PARSONS FORD FOR DEFECTIVE REPAIRS.  NO REFUNDS IF CUSTOMER TAKES TO ANOTHER REPAIR FACILITY.  I WON'T GO INTO THE DELAYS (A FULL WEEK TO REPAIR THE DRUM AND BRAKE ASSEMBLY).","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10069883,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FMZA5142WB","components":"ENGINE AND ENGINE COOLING,VISIBILITY","summary":"AT 55,000 MILES MY 1998 WINDSTAR WITH THE 232 CUBIC INCH ENGINE, YOU GUESSED IT, BLEW A HEAD GASKET. AFTER READING ABOUT THE PROBLEMS WITH PREVIOUS MODELS, IT LOOKS AS THOUGH FORD HAS MORE PROBLEMS A&#34;HEAD&#34; (SORRY HAD TO). WHAT STEPS SHOULD I TAKE TO HELP THE OTHER CONSUMERS MAKE COMPLAINTS SO WE AREN'T OUT THOUSANDS OF DOLLARS FOR REPAIR COSTS THAT IS OBVIOUSLY A FORD PROBLEM? WHAT STEPS CAN I TAKE TO GET FORD TO COVER THE COSTS OF THIS REPAIR? SINCERELY,   *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10069925,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2002","dateComplaintFiled":"01/15/2004","vin":"2FMDA31U7WB","components":"VISIBILITY","summary":"I OWN TWO 1998 FORD WINDSTAR MINIVANS,  BOTH OF THEM HAVE THE SAME PROBLEM WITH THE SLIDING DOOR CAUSING THE PANEL LIGHT TO COME ON AND THE CAR INTERIOR LIGHTS TO STAY ON FOR UP TO TWO HOURS AFTER YOU HAVE EXITED THE VEHICLE. I HAVE READ IN A REPORT THAT THIS HAS BEEN A PROBLEM WITH SOME OF THESE VEHICLES.  I HAVE A SISTER THAT ALSO OWNS A WINDSTAR AND A BROTHER THAT JUST TRADED HIS IN.  THEY HAVE NEVER HAD THIS PROBLEM TO MY KNOWLEDGE.  WHAT IS CAUSING THIS AND HOW IS THE PROBLEM FIXED?  THE DEALER'S MECHANIC WHERE I PURCHASED IT FROM TOLD ME THAT IT IS SUPPOSED TO BE LIKE THIS, BUT I KNOW IT IS NOT.  12 SECOND DELAY IS NORMAL NOT TWO HOURS.  I THINK HE WAS JUST AS STUMPED AS MY HUSBAND AND I HAVE BEEN WITH THIS PROBLEM.  AGAIN PLEASE LET ME KNOW WHAT IS CAUSING THIS TO HAPPEN AND HOW IT CAN BE REPAIRED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070083,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FMZA5143WB","components":"POWER TRAIN","summary":"FORD INSTALLED A FORD TAURUS TRANSMISSION IN THE WINDSTAR FROM THE FACTORY. I AM CURRENTLY IN THE LAWSUIT STAGE TO MAKE FORD REPAIR THE FACTORY DEFECT. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN.   TOWN EAST FORD IN MESQUITE, TX FOUND OUT ABOUT THE PROBLEM AND DECIDED TO EAT THE $1000.00 PLUS REPAIR BILL AFTER THEY DISMANTLED THE TRANSMISSION AND DISCOVERED THE PROBLEM. THEY NOW WANT TO GIVE ME THE RUNAROUND AND SHIFT THE BLAME TO THE USED DEALERSHIP KINGDOM AUTO WORLD IN ARLINGTON TEXAS WHERE I BOUGHT THE LEMON FROM.  FORD IS CLEARLY RESPONSIBLE AND I WILL SUE THEM DEARLY FOR THEIR RUNAROUND AND POOR CUSTOMER SERVICE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070170,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2002","dateComplaintFiled":"01/15/2004","vin":"2FMZA514XWB","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"HEAD GASKET FAILURE. FAULTY HEAD GASKET DESIGN IN MY OPINION ABS/TRACTION CONTROL UNIT.  CURRENT PROBLEM TSB STATES THAT FUEL TANK MANUFACTURED WITH INCORRECT DEPTH - FUEL PUMP WIRING IS RUBBED UNTIL ELECTRICAL SHORT OCCURS - AND FUEL PUMP FUSE BLOWS - VEHICLE IS THEN STUCK IN TRAFFIC, IN THE MIDDLE OF AN INTERSECTION ETC.   FORDS RECOMMENDED FIX IS TO REPLACE THE FUEL TANK AND PUMP ASSEMBLY  HOWEVER, THEY WILL NOT CONTRIBUTE ANYTHING TO THE COST OF THE REPAIRS CAUSED DUE TO THEIR FAULTY DESIGN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FMZA5146WB","components":"SUSPENSION,VISIBILITY,STRUCTURE","summary":"REAR SWAY BAR BROKE IN HALF ON LOW SPEED TURN IF THIS WOULD HAVE HAPPENED ON A FREEWAY EXCHANGE OR OFF RAMP THIS WOULD HAVE RESULTED IN A ROLLOVER AND POSSIBLE DEATH!","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/15/2001","dateComplaintFiled":"01/15/2004","vin":"2FMDA5149WB","components":"STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,TIRES,WHEELS,UNKNOWN OR OTHER","summary":"THIS VAN HAS ALL THE DEFECTS AND COMPLAINTS LISTED ON THEGOVT. RECALLS THE NHTSA SITE AND OTHERS  IHAVE TOO MUCH INFO TO PUT ON THIS SITE IF THERE IS ANYONE I CAN SEND MY COMPLAINT TO PLEASE LET ME KNOW IAM PUTTING IT BACK INTO THE SHOP AGAIN  IVE BEEN THRU A NIGHTMARE ALONG WITH TRYING TO ASSURE MY 4 KIDS THAT THEY WERE SAFE IN THIS VAN  THANKYOU ANGELA WALLACE AND BY THE WAT THE DEALER THAT SOLD ME THIS VAN WILL NOT COOPERATE AT ALL","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070295,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FMZA5145WB","components":"ENGINE AND ENGINE COOLING","summary":"HEAD GASKET BLEW. NEVER RAN HOT. ALWAYS SERVICED ON TIME. TALKED TO OWNER AT THE FORD DEALERSHIP, WHO IN TURN HAD ME TALK TO THE SERVICE MGR. HE TOLD ME HE WOULD LOOK INTO IT AND SEE IF THERE WAS ANYTHING FORD WOULD DO ABOUT IT. HE NEVER CALLED ME BACK, SO I CALLED HIM AFTER A WEEK. HE SAID HE LEFT A MESSAGE ON MY ANSWERING MACHINE. I DON'T HAVE AN ANSWERING MACHINE...THEN HE TELLS ME THE ONLY PROBLEMS WITH THE 3.8 ENGINES WAS IN THE T-BIRDS, NOT THE WINDSTARS. BY THIS TIME I HAVE ALREADY LOOKED ON THE NET AND SEEN THE PROBLEMS ARE WITH THE WINDSTARS AS WELL. HE THEN TELLS ME TO COME IN AND TALK WITH THE OWNER. I HAD ALREADY TAKEN OFF WORK TO DO THIS. I NOW HAVE THE VAN AT MY MECHANIC TO BE REPAIRED. I WILL NEVER AGAIN BUY A FORD PRODUCT. I PERSONALLY BELIEVE THAT IF FORD IS PRODUCING A FAULTY PRODUCT, THEY SHOULD TAKE THE BLAME WHEN IT TEARS UP. I KNOW FROM THE NET THAT THEY DID A REPAIR, OR TRADE IN ALLOWANCE ON SOME YEARS FOR THE SAME PROBLEM, BUT STOPPED THIS PROGRAM IN 1998. THERE WAS NEVER A RECALL. I THINK THEY TRIED TO JUST IGNORE IT AND SEE IF IT WOULD GO AWAY!","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070335,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/1999","dateComplaintFiled":"01/15/2004","vin":"2FMDA5147WB","components":"STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY,STRUCTURE,EQUIPMENT,UNKNOWN OR OTHER","summary":"A/C OCT. 99 $168.98, DEC. 99 $134.40  SUSPENSION  JULY 01  $664.61, DEC. 99 $515.85, JUN 01 $61.78,  BODY  JUN 01 $443.61  OTHER  CD PLAYER JUN 01 $19.50 AND $366.86 TURN SIGNAL JAN 02 $161.04 DOME LIGHT JAN 02 $84.02 JAN 02 $89.72 DOOR OCT 99 $134.52, MAR 03 $285.07  STEERING  SEPT.02 $258.82, MAR. 03 569.32  COMPUTER CONTROLS SEPT. 00 $106.02  ENGINE JAN 02 $784.75 COOLANT SMELL (FOUND FRONT COVER GASKET LEAKING) SEPT. 02 85.95 (TOLD THROTTLE BODY WORN OUT, SOLD ME UPDATE COMPUTER SOFTWARE, SEAMS TO RUN BETTER)  CURRENTLY IN SHOP FOR CHECK ENGINE LIGHT AND A/C SYSTEM INTERMITTENT.  MECHANIC FOUND ENGINE PROBLEM, SAYS MAIN BEARINGS OR CRANKSHAFT BAD, POSSIBLY DUE TO COOLANT IN OIL SYSTEM FROM JANUARY 02 PROBLEM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070620,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FMDA5146WB","components":"WHEELS","summary":"IN THE PAST FOUR YEARS WE HAVE HAD THE WHEEL BOLTS ON THE RIGHT FRONT WHEEL BREAK OFF SIX TIMES.  THE LAST TIME, THE FIX WAS TO REPLACE THE WHEEL.  THAT WAS DONE IN MAY 2003 AND NO PROBLEM SINCE WITH THAT WHEEL BUT ITS ONLY BEEN TWO MONTHS.  NOW IN JULY 2003 WE HAVE HAD THE BOLTS BREAK ON THE LEFT FRONT WHEEL TWICE!  ON JULY 22 2003, WE HAD A NEW WHEEL AND ALL FIVE BOLTS REPLACED ON THE LEFT FRONT.  ONE WEEK LATER THE VAN IS AGAIN AT THE FORD DEALERSHIP BECAUSE THREE BOLTS HAVE BROKEN ON THE NEWLY REPLACED LEFT FRONT AGAIN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070689,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FMZA51U8WB","components":"SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER","summary":"THE FIRST ITEM LISTED UNDER OTHER WAS FOR A POWER STEERINGN LEAK, WHICH ENDED UP BEING A POWER STEERING RACK THAT NEEDED TO BE REPLACED. MY CAR HAD JUST GONE OUT OF WARRANTY, SO A PORTION WAS PAID FOR BY FORD. I ALSO HAD TO GET A FRONT END ALIGNMENT WHEN THE NEW RACK WAS PUT IN. THE NEXT DAY I DROVE IT AND IT WAS MAKING THE SAME NOISE AS BEFORE. I RETURNED TO THE DEALER WHERE IT WAS DETERMINED THAT THEY ALSO NEED TO REPLACE THE RETURN HOSE FOR THE POWER STEERING. THEY SAID THEY MISSED THAT AND DIDN'T CHARGE ME ANYMORE. MY SERVICE ADVISOR IS AN EXTREMELY NICE AND UNDERSTANDING PERSON.  AUGUST 2003 PROBLEMS WITH THE REAR BRAKES AND MASTER CYLINDER. THE CAR IS NOT AT A FORD DEALER. THAT REPAIRIS 615.00.  I HAVE MORE PROBLEMS, BUT THESE ARE THE TWO BIG ONES AND THE BRAKES ARE THE CURRENT ISSUE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070903,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2003","dateComplaintFiled":"01/15/2004","vin":"1FMPU18L4WL","components":"POWER TRAIN","summary":"COMPLETE TRANSMISSION FAILURE. ASE/AAA REPAIRMAN FOUND ONE MISSING AND ALL OTHER BOLTS SECURING VALVE BODY BACKED OUT AND HOLDING BY A FEW THREADS. THIS AFTER TOTAL WARRANTY REBUILD BY FORD DEALER @ 14,972MI 8/18/98. I HAD RETURNED VEHICLE TO SAME DEALER WITH TRANSMISSION COMPLAINT @ 53,382MI 5/10/01. WOULDN'T TEST ON N/C BASIS AND WOULDN'T TEST DRIVE. FORD REFUSES ASSISTANCE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070935,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FMDA51U5WB","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"ON OCTOBER 1, 2003 THE TRANSMISSION FAILED AT 23,956 MILES. IT NEUTRALIZES AT 10 MPH OR HIGHER. CONTACT WITH THE DEALERSHIP STATED IT WAS OUT OF WARRANTY AND I COULD BRING IT IN FOR REPAIR. THEY WOULD NOT COOPERATE WITH PROVIDING ME THE NAME AND MEANS OF CONTACTING THE ZONE REP. REPAIR COST AT $1800.00 WITH TRANSMISSION SHOP.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10071352,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2003","dateComplaintFiled":"01/15/2004","vin":"","components":"SERVICE BRAKES, HYDRAULIC,VISIBILITY,UNKNOWN OR OTHER","summary":"I PURCHASED MY 1998 WINDSTAR WITH APPROX 20,000 KM ON IT IN 1999. JUST AFTER THE WARRANTY EXPIRED (AT 60,000 KM) I NOTICED 2 LARGE BUBBLES IN THE PAINT ON THE TWO FRONT DOORS. I TOOK THE CAR TO THE FORD DEALERSHIP WHERE THEY AGREED TO PAY 80% OF THE COST OF REPAINTING. THIS WAS NOT ENTIRELY AGREEABLE TO ME BUT I FELT I HAD NO CHOICE. MY VEHICLE HOW HAS 86,000 KM ON IT AND THE PAINT IS PEELING ON THE ROOF AND AROUND THE SLIDING DOOR. I HAVE CONTACTED FORD CANADA BUT HAVE NOT HEARD BACK FROM THEM AS YET. OTHER PROBLEMS ENCOUNTERED INCLUDE HAVING TO REPLACE A MOTOR FOR THE POWER WINDOWS, THE FAN MECHANISM (THE BLOWER WOULD NOT MOVE OFF OF DEFROST), A LEAKING BRAKE CYLINDER AS WELL AS WHAT I WOULD CONSIDER STANDARD MAINTENANCE SUCH AS BRAKES, TIRES. I AM ALSO HAVING INTERMITTENT PROBLEMS WITH THE ELECTRICAL SYSTEM EG. THE WARNING BELL SIGNALLING THAT THE LIGHTS HAVE BEEN LEFT ON OR THE KEYS ARE IN THE IGNITION GOES OFF FOR NO REASON. THIS THEN PREVENTS ME FROM BEING ABLE TO LOCK THE VEHICLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10071385,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2003","dateComplaintFiled":"01/15/2004","vin":"2FMDA514XWB","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTURE,UNKNOWN OR OTHER","summary":"WHEN WE PURCHASED THE VAN, WE ALSO BOUGHT A DIAMONDKOTE WARRANTY ,FOR 499.99$ AND TOLD AT THE TIME OF PURCHASE THAT IS WAS A GOOD WARRANTY.WE THEN FOUND OUT THAT WE SHOULD NOT HAVE BEEN SOLD THE WARRANTY AND PLAZA FORD LINCOLN WILL NOT HONOR IT, WE CAN'T EVEN GET A REFUND, SO WE SPOKE TO SOMEONE AT DIAMONDKOTE AND THIS PERSON TOLD US THAT WE SHOULD NOT HAVE BEEN SOLD THE WARRANTY AND HAVE BEEN TRYING TO GET A REFUND EVER SINCE,EITHER FROM PLAZA FORD LINCOLN OR DIAMONDKOTE. I HAD INTENTIONS OF SUING FORD MOTOR COMPANY TWO YEARS AGO WHEN MY HUSBAND TOOK MY TWO DAUGHTERS TO HALIFAX, BECAUSE MY 8 YEAR OLD HAD CANCER AT THE TIME, SHE HAD A APPOINTMENT AT THE I.W.K HOSPITAL AND IT WAS BY THE GRACE OF GOD THAT THAY WERE NOT KILLED WHEN THE FRONT SUSPENTION SPRING BROKE IN WHICH CASE MY HUSBAND LOST STEERING. I SPOKE TO A LAWYER WHO SADLY TOLD, BECAUSE THERE WAS NO DEATH OR INJURY THERE WAS NOTHING HE COULD DO,WELL MY 8 YEAR OLD WHO IS NOW CANCER FREE WAS SO SCARED, SHE  STILL GETS VERY SCARED TO GET IN A VEHICLE. I COULD GO ON BUT FOR NOW THIS IS JUST THE BEGINING. I AM GOING TO PURSUE THE MATTER OF THE DIAMONDKOTE WARRANTY FURTHER,AND POSSIBLY MORE.WE HAVE HAD ALOT OF VEHICALS BEFORE BUT NEVER A FORD WITH AS MUCH TROUBLE AS THIS HAS BEEN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10053061,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2004","dateComplaintFiled":"01/13/2004","vin":"1FMPU18L0WL","components":"ENGINE AND ENGINE COOLING","summary":"SPARK PLUG BLOWN OUT OF CYLINDER HEAD.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10052814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2004","dateComplaintFiled":"01/10/2004","vin":"","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I CURRENTLY OWN A 1998 FORD WINDSTAR.  I HAVE HAD THIS VAN FOR TWO YEARS.  I BOUGHT IT WITH 38000 MILES ON IT AND NOW HAVE 66000 MILES ON IT.  UP TILL ABOUT A MONTH AGO, I HAD NO PROBLEMS AS I HAVE LOVED THIS VAN.  BUT I DID RUN INTO A PECULIAR PROBLEM THAT SEEMS THAT MOST PEOPLE ARE HAVING WITH THIS VAN AS I HAVE CHECKED NUMEROUS WEBSITES AND WEB POSTS ON THE INTERNET AS WELL AS MY FRIENDS THAT HAVE FORMERLY OWNED THIS VEHICLE.  THE DOOR AJAR CENSOR INSIDE THE DOORS WEAR, CAUSING THE COMPUTERS  TO RECOGNIZE THE CAR DOORS TO BE SHUT.  THIS EMITS A BEEPING SOUND THAT STEADILY BEEPS TILL YOU RISE ABOVE 15 MPH.  ALSO, THE LIGHTS STAY ON AND SINCE FORD BUILT THESE VANS ALL THE SAME WAY, YOU CANNOT SIMPLY FIX IT WITHOUT SPENDING AT LEAST 500 DOLLARS IF YOUR LUCKY.  ALSO, ANOTHER PROBLEM HAS RISEN JUST RECENTLY.  MY TRANSMISSION HAS STARTED TO SLIP.  I EXPECTED NORMAL WEAR-AND-TEAR, BUT IT SEEMS THAT WHEN YOU REACH A CERTAIN THRESHOLD, AS MANY OF OTHER PEOPLE HAVE EXPERIENCED ONCE HITTING 65000 MILES ON THIS PARTICULAR VAN, THE TRANSMISSION GOES COMPLETELY.  I WOULD LIKE TO SEND AN AWARENESS TO FORD TO FIX THIS PROBLEM IN THEIR NEWER VANS, IF A PROBLEM EMERGED AND TO FUTURE BUYERS OF THIS YEAR OF VAN.  THIS HAS COST ME OVER 2500 DOLLARS AND I MUST ADMIT, IS NOT WORTH IT.  THIS VAN IS BY FAR THE WORST INVESTMENT I HAVE EVER MADE, AND I DO NOT RECOMMEND BUYING ONE.  THANK YOU.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10052635,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2004","dateComplaintFiled":"01/08/2004","vin":"1FMRU18W2WL","components":"EQUIPMENT","summary":"THE RADIO FADES FROM LEFT TO RIGHT AND FRONT TO BACK SLIGHTLY ON ITS OWN. I HAVE HAD THIS IN FOR SERVICE 4 TIMES AND THEY CAN NEVER FIND IT, BUT WHEN I LEAVE MY SELF AND EVERYONE WHO RIDES IN IT CAN HEAR THE PROBLEM. THIS WILL KEEP ME FROM BUYING AGAIN.   *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10053646,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2004","dateComplaintFiled":"01/08/2004","vin":"2FMDA5141WB","components":"ELECTRICAL SYSTEM","summary":"SEE 10053790  *TC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10042185,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2003","dateComplaintFiled":"01/06/2004","vin":"9999","components":"FUEL SYSTEM, GASOLINE","summary":"WHILE DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING CONSUMER  SMELLED GAS FUMES INSIDE THE VEHICLE. CAUSE HAS YET TO BE DETERMINED.  *AK   THE SEAL BETWEEN THE GAS TANK AND THE FUEL PUMP FAILED BECAUSE THE GAS TANK COLLAPSED.  THE GAS TANK WAS REPLACED AT THE DEALER.   THE FUEL GAUGE ACCURACY PROBLEM THAT WAS CORRECTED WHEN THE NEW GAS TANK WAS INSTALLED.   *SCC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10053335,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/05/2004","vin":"2FMDA51U8WB","components":"WHEELS","summary":"CONSUMER OWNED A 1998 WINDSTAR THAT  LOST LUGS IN THREE INSTANCES SINCE VEHICLE WAS BOUGHT.   THIS ALWAYS HAPPENED TO THE RIGHT FRONT TIRE.  CONSUMER MAINTAINED THAT  REPLACING THE LUGS WAS NOT A SOLUTION SINCE THE  LUGS ON THAT TIRE WERE REPLACED TWICE. THE LUGS WON'T REMAIN TIGHT.  OVER TIGHTEN THEM AND THEY WOULD BREAK. UNDER TIGHTEN THEM ,AND THE LUGS NUTS WOULD LOOSEN, AND THEN LUGS  WOULD BREAK.   THERE WAS NO MIDDLE GROUND EXCEPT TO CONSTANTLY CHECK THEM FOR TIGHTNESS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10052450,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2003","dateComplaintFiled":"01/05/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"AT 112,000 MILES, MY FORD WINDSTAR HAS DEVELOPED A HEAD GASKET LEAK INTERNALLY WHICH HAS RESULTED IN EXTENSIVE INTERNAL ENGINE DAMAGE THAT NOW REQUIRES COMPLETE ENGINE REPLACEMENT. I HAVE 2 PROFESSIONAL REPAIR SHOPS DIAGNOSIS AND BOTH AGREE THAT IT NEEDS AN ENGINE REPLACEMENT FOR THE REASONS STATED ABOVE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10051492,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2003","dateComplaintFiled":"01/01/2004","vin":"2FMZA5145WB","components":"ENGINE AND ENGINE COOLING","summary":"CHECK ENGINE SOON LIGHT CAME ON.  I TOOK IT TO THE FORD DEALER WHERE I PURCHASED MY 1998 FORD WINDSTAR.  I TOLD THE SERVICE ADVISOR I HAD A COOLANT LEAK.  WHEN THE MECHANIC DID THE DIAGNOSTIC TEST HE SAID THE LEAK WAS AT THE VALVE COVERS AND INTAKE.  THE GASKETS HAD TO BE REPLACED AT A PRICE OF OVER $900.  IT APPEARS TO BE A MAJOR PROBLEM OF THE 1998 FORD WINDSTAR WHICH IS NOT COVERED UNDER THE DEFECT WARRANTY.   MY WINDSTAR HAD JUST OVER 50,000 MILES ON WHEN THIS DEFECT HAPPENED.    *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10051204,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2003","dateComplaintFiled":"12/28/2003","vin":"2FMZA5148WB","components":"STRUCTURE","summary":"EXTENSIVE PEELING OF PAINT ATOP OF VAN EXPOSING SURFACE THUS CREATING EXTENSIVE DAMAGE TO VEHICLE REQUIRING EXPENSIVE REPAIR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10051038,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2003","dateComplaintFiled":"12/24/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"1998 FORD EXPEDITION EDDY BAUER LOSSES POWER WHEN ACCELERATED OVER 3000 RPMS, ON WHAT SEEMS TO BE A MISFIRE, I'VE TAKEN IT TO DIFFERENT MECHANICS, I'VE HAD THE COILS AND SPARK PLUGS REPLACED, I'VE SPENT OVER $2000 AND PROBLEM STILL PERSISTS. I WENT TO TWO DIFFERENT FORD DEALERS JUST TO ENCOUNTERED THE WORST DEALER SERVICED I'VE EVER RECEIVED IN MY LIFE...THEY ARE NO HELP. I AM STUCK WITH A CAR THAT I PAID OVER $30,000 FOR THAT HAS DEFECT PROBLEMS THAT FORD IS AWARE OF BUT IS COMPLETETY UNWILLING TO ACCEPT. THIS IS DEFINITELY THE WORST INVESTMENT I'VE EVER MADE IN MY LIFE, CAN ANYBODY HELP ME?...PLEASE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10052215,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2003","dateComplaintFiled":"12/24/2003","vin":"","components":"WHEELS","summary":"WHILE DRIVING LEFT FRONT TIRE CAME OFF THE VEHICLE AND ROLLED INTO THE PATH OF ANOTHER VEHICLE WHICH STRUCK THE TIRE  (OHIO TRAFFIC CRASH REPORT).  *MR   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10051004,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2003","dateComplaintFiled":"12/23/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE CHECK ENGINE LIGHT IS ILLUMINATED. ENGINE DEVELOPES A ROUGH IDLE AT STOP WHILE DRIVING AND HAS ON OCASSIONS STALLED COMPLETELY. NOT IN WARRANTY AT PRESENT TIME. TAKEN TO INDEPENDANT REPAIR SHOP AND DIAGNOSED WITH FORD TSB 01205. REPLACE MANIFOLD GASKET AND BOLTS, ETC. FORD MOTOR NEEDS TO ISSUSE RECALL ON THE PROBLEM ASAP.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10051875,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":2,"dateOfIncident":"05/01/2003","dateComplaintFiled":"12/22/2003","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL TANK COLLAPSED. AS A RESULT, THE 22 GALLON TANK CAN ONLY TAKE IN 13 GALLONS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10051817,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/19/2003","vin":"","components":"STEERING","summary":"WHILE DRIVING CONSUMER HEARD A GROANING NOISE.  TIE ROD ENDS WERE CRACKED.   VEHICLE WILL BE TAKEN TO THE DEALER FOR FURTHER ASSESSMENT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10051782,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2003","dateComplaintFiled":"12/18/2003","vin":"","components":"FUEL SYSTEM, OTHER","summary":"CONSUMER NOTICED SOMETHING HANGING DOWN FROM THE VEHICLE WHILE IT WAS SITTING IN THE DRIVEWAY.  UPON CLOSER INSPECTION CONSUMER FOUND THAT THE VAPOR RECOVERY SYSTEM BRACKET  RUSTED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10049744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2003","dateComplaintFiled":"12/15/2003","vin":"2FMDA5146WB","components":"WHEELS","summary":"SINCE APRIL 2001 I HAVE HAD MY 1998 FORD WINDSTAR IN THE SHOP NINE TIMES TO REPLACE FRONT WHEEL STUDS THAT HAD SHEARED OFF.  MY HOMETOWN MECHANIC AFTER REPLACING STUDS ON THE RIGHT FRONT FIVE TIMES FINALLY SUGGESTED WE REPLACE THE WHEEL BECAUSE SEVERAL OF THE HOLES APPEARED OVAL INSTEAD OF ROUND.  THIS SEEMED TO HAVE ELIMINATED THE PROBLEM ON THE RIGHT BUT SINCE THEN I HAVE HAD THREE INCIDENTS OF STUDS SHEARING OFF ON THE LEFT FRONT WHEEL.  AT A FORD DEALERSHIP IN CINCINNATI, OH, I HAD TO REPLACE (IN THE LEFT FRONT) 3 STUDS AND AT THAT TIME HAD A NEW WHEEL PUT ON.  AFTER DRIVING FROM CINCINNATI TO ATLANTA GEORGIA I AGAIN WAS AT A FORD DEALERSHIP IN CONYERS GEORGIA WITH THREE MORE BROKEN STUDS (ON THE LEFT FRONT) AND THIS TIME THEY ALSO REPLACED THE HUB ASSEMBLY.  NOW AFTER OVER $1300.00 IN REPAIRS MY WINDSTAR IS AGAIN IN THE SHOP HAVING BROKEN STUDS REPLACED ON THE LEFT FRONT WHEEL.  BY THE WAY NONE OF THE FORD DEALERSHIPS WOULD ADMIT EVER HEARING OF THIS PROBLEM BEFORE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10049574,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2003","dateComplaintFiled":"12/11/2003","vin":"2FMDA514XWB","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING MY 1998 FORD WINDSTAR ON THE HIGHWAY, I SMELLED SMOKE.  I PULLED TO SIDE OF THE ROAD THINKING AT FIRST THAT I HAD A BROKEN FAN BELT OR SOMETHING SIMILAR. I GOT OUT OF THE CAR, OPENED THE HOOD TO FIND FLAMES COMING FROM THE AREA OF WHAT I BELIEVE IS THE ELECTRICAL WIRING HARNESS ON THE DRIVERS SIDE OF THE ENGINE COMPARTMENT.  I USED MY CELL PHONE TO CALL FOR THE FIRE DEPARTMENT.  BEFORE THE FIRE DEPARTMENT ARRIVED, A MOTORIST STOPPED TO ASSIST ME IN PUTTING OUT THE FIRE WITH WATER.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10044233,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2003","dateComplaintFiled":"12/10/2003","vin":"1FMRU17L8WL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING 50 MPH THE VEHICLE STALLED.  THE DRIVER PULLED OVER ONTO THE SHOULDER AND ATTEMPTED TO RESTART THE VEHICLE BUT IT WOULDN'T TURN OVER.  THE VEHICLE WAS TOWED TO THE DEALERSHIP BUT THE MECHANIC COULD NOT DUPLICATE THE PROBLEM.    *AK    *NLM    *PH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10048223,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/21/2003","dateComplaintFiled":"12/10/2003","vin":"2FMZA5148WB","components":"POWER TRAIN","summary":"VEHICLE ROLLED BACKWARDS WHILE PARKED ON A SLIGHT INCLINE. IN AN ATTEMPT TO STOP VEHICLE, ONE OF CONSUMER'S FINGERS WAS SEVERED, AND THREE BADLY INJURED. THIS OCCURRED WHEN  CONSUMER TRIED TO OPEN THE DOOR TO ENTER THE MOVING VEHICLE.*AK                 CONSUMER SPENT NINE DAYS IN THE HOSPITAL AND HAS TO GO FOR TREATMENT ONCE A WEEK.    *PH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10050355,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2003","dateComplaintFiled":"12/10/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE CONSUMER HAD TO REFILL THE VEHICLE WITH COOLANT FLUID OFTEN DUE TO  ENGINE OVERHEATING. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10049549,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2003","dateComplaintFiled":"12/10/2003","vin":"2FMZA51U9WB","components":"WHEELS","summary":"WE HAVE HAD TO REPLACE THE RIM ON OUR 1998 WINDSTAR'S RIGHT FRONT WHEEL THREE TIMES DUE TO RIM BREAKAGE AND SUBSEQUENT TIRE DEFLATION. TWO DIFFERENT TIRE REPAIR SHOPS REPORTED SEEING THIS PROBLEM FREQUENTLY IN FORD WINDSTARS. THE FORD DEALER WHERE THE CAR WAS PURCHASED DENIED ANY PROBLEM OR RESPONSIBILITY.   *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10049476,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2003","dateComplaintFiled":"12/09/2003","vin":"1FMRU17LXWL","components":"POWER TRAIN","summary":"THE AUTOMATIC TRANSMISSION INDICATOR NEEDLE SLIPPED TO A POSITION WHERE IT IS NO LONGER INDICATION THE ACTUAL OPERATION OF THE TRANSMISSIN. I.E. WHEN THE INDICATOR SHOWS NEUTRAL, THE TRANSMISSION IS IN REVERSE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10049279,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2003","dateComplaintFiled":"12/05/2003","vin":"","components":"VISIBILITY","summary":"1998 WINDSTAR DEFROSTER BLEND DOOR FAILURE, WHICH CAUSES THE WINDSHIELD TO ICE UP AND WE ARE UNABLE TO SEE. IT APPEARS TO BE A DESIGN PROBLEM AND FORD WANTS $1000 TO REPLACE THE ENTIRE HEATING UNIT.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10049907,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2001","dateComplaintFiled":"12/02/2003","vin":"2FMDA5143WB","components":"EXTERIOR LIGHTING","summary":"HEADLIGHT COVERS TURNED CLOUDY. CONSUMER FIRST NOTICED THIS IN 2001. EVEN WHEN HEADLIGHTS ARE SWITCHED TO  BRIGHT THEY DO NOT ILLUMINATE THE ROADWAY ENOUGH TO SAFELY SEE AT NIGHT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10048843,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2003","dateComplaintFiled":"11/29/2003","vin":"2FMZA5140WB","components":"POWER TRAIN","summary":"IHAVE A FORD WINDSTAR MIN VAN IT IS A 1998 GL AND MY HUSBAND AND I HAVE ONLY HAD IT THREE AND A HALF YEARS WE BOUGHT IT AT BEST FORD IN NASHUA NEW HAMPSHIRE.  WE BOUGHT AN EXTENDED WARRANTY BUT WE WERE OVER BY 600 MILES SO THEY WOULDNT HONOR IT.  COME TO FIND OUT THERE WERE TWO OTHER MINI VANS WINDSTARS THE SAME TYPE AND AGE IN THE SHOP GETTING TRANSMISSION WORK DONE.  THIS SHOULD OF NEVER HAPPENED TO US AND I THINK THE COMPANY OUGHT TO REIMBURSE US FOR THIS EXPENSIVE FIX THERE IS OBVIOUSLY PROBLEMS WITH THESE MIN VANS TRANSMISSION GOING TO EARLY . I HOPE I GET SOME RESULTS ON THIS ITS REDICULOUS WE ARE NOT EVEN DONE PAYING ON IT YET   KAREN ROY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10047627,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2003","dateComplaintFiled":"11/26/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"FORD WINDSTAR TENSION PULLEYS ON THEIR SERPENTINE BELTS ARE DEFECTIVE.   *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10047536,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2003","dateComplaintFiled":"11/25/2003","vin":"","components":"INTERIOR LIGHTING","summary":"ALL INTERIOR LIGHTS WILL NOT GO OUT AFTER ALL DOORS ARE CLOSED AND VEHICLE IS STARTED.  AS YOU BEGIN DRIVING, THERE IS NO WAY TO TURN THEM OFF.  THEY EVENTUALLY WENT OFF.  SOMETIMES THE LIGHTS WILL GO ON BY THEMSELVES.  IN ALL CASES THE 'DOOR  OPEN' LIGHT SHOWS ON THE DASHBOARD, BUT AFTER OPENING AND CLOSING ALL DOORS, TAILGATE AND TAILGATE WINDOW THE LIGHTS \"DOOR OPEN\" LIGHT REMAINS ON, AND INTERIOR LIGHTS WILL NOT GO OUT.   *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10047563,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2002","dateComplaintFiled":"11/25/2003","vin":"","components":"WHEELS","summary":"I WAS DRIVING AT 65 MPH AND FELT A VIBRATION AS THOUGH I MAY HAVE A FLAT TIRE,CHECKED AND THE TIRES WERE FINE SO I PROCEEDED FORWARD ONLY TO HAVE THE FRONT LEFT WHEEL COLLAPSE INWARD, ALL 5 LUGS WERE SHEARED COMPLETELY OFF, THE SERVICE CENTER HAD NO EXPLANATION FOR THIS OCCURRENCE, ONE MONTH TO THE DAY THE SAME THING OCCURRED AGAIN AND I WAS AGAIN CHARGED THE REPAIR COST AND NEW BOLTS AND LUGS WERE INSTALLED ALONG WITH THE TIRE BEING ROTATED TO THE BACK,THIS LASTED FOR 6 MONTHS AND THE LUGS BROKE AGAIN, I AM JUST NOW LEARNING THAT THERE ARE OTHER CONSUMERS WITH THIS PROBLEM.  LUG NUTS SHOULD NOT BE SHEARED OFF AS THOUGH A HOT KNIFE CUT THROUGH BUTTER.  I PURCHASED MY VEHICLE WHEN IT WAS 2 YEARS OLD AND THOUGH I HAVE HAD NO OTHER MAJOR PROBLEMS BUT THIS IS ONE THAT COULD COST ME OR MY CHILDREN OUR LIVES.   *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10048276,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/13/2003","dateComplaintFiled":"11/19/2003","vin":"","components":"AIR BAGS","summary":"WHILE DRIVING 55 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT DUAL AIRBAGS DID NOT DEPLOY. AS A RESULT, DRIVER SUSTAINED SEVERE INJURIES IN THE LOWER BODY. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10047134,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2003","dateComplaintFiled":"11/18/2003","vin":"","components":"POWER TRAIN","summary":"SHIFT LINKAGE CABLE BROKE, BETWEEN SHIFT LEVER AND TRANSMISSION.   *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10047062,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/09/2003","dateComplaintFiled":"11/17/2003","vin":"","components":"AIR BAGS","summary":"I WAS A PASSENGER IN MY 1998 FORD WINDSTAR VAN WHEN WE STRUCK A DEER GOING 55 MPH. THE PASSENGER SIDE AIRBAG CAUSED SERIOUS INJURIES TO MY RIGHT EYE, INCLUDING A TRAUMA INDUCED CATARACT. SO FAR VISION HAS NOT RETURNED AND I'M WORRIED THAT THERE MAY HAVE BEEN A DEFECT IN THE PASSENGER SIDE AIRBAG.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10045768,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/27/2003","dateComplaintFiled":"11/08/2003","vin":"1FMRU18W6WL","components":"VEHICLE SPEED CONTROL","summary":"STARTED TO BRAKE AND VEHICLE WENT TO HIGH THROTTLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10045780,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2003","dateComplaintFiled":"11/08/2003","vin":"","components":"STEERING","summary":"RACK AND PINION  STEERING WAS REPLACED AT 50,000 MILES AT DEALER FOR A COST OF $1,500, AND IT FAILED AGAIN. STEERING RACK SHOULD NOT MALFUNCTION  IN SUCH A SHORT PERIOD OF TIME. ALSO,    BOOT LEAKS CAUSED POWER STEERING PUMP TO MALFUNCTION. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10045585,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2003","dateComplaintFiled":"11/06/2003","vin":"2FMZA514XWB","components":"FUEL SYSTEM, OTHER","summary":"VEHICLE BLOWS FUEL PUMP FUSE AND STOPS RUNNING.  THIS HAS OCCURRED IN 3 INSTANCES ON THE HIGHWAY AND IN THE MIDDLE OF AN INTERSECTION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10046414,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/05/2003","vin":"1FMPU18L3WL","components":"POWER TRAIN","summary":"CONSUMER COMPLAINED ABOUT  AUTOMATIC TRANSMISSION INDICATOR LEVER GEAR PROBLEM.  VEHICLE HAD BEEN DIAGNOSED WITH THE SAME PROBLEM AS THE ONE MENTIONED  IN A RECENT RECALL. HOWEVER, THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10045550,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2003","dateComplaintFiled":"11/05/2003","vin":"2FMDA5140WB","components":"POWER TRAIN,EQUIPMENT","summary":"TRANSMISSION HAS BEEN REPLACED 3 TIME AND IS GOING AGAIN.  DON'T KNOW WHAT TO DO?*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"PEP BOYS","productModel":"PEP BOYS","manufacturer":"PEP BOYS, INC."}]},{"odiNumber":10046274,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2003","dateComplaintFiled":"11/04/2003","vin":"","components":"SEAT BELTS","summary":"DRIVER'S SIDE SEAT BELT DOES NOT RELEASE FROM THE RETRACTOR.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10046042,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2003","dateComplaintFiled":"10/30/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING  CONSUMER HEARD A TAPPING SOUND COMING FROM THE ENGINE. CONSUMER CONTINUED DRIVING  WHEN THE  CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD.  AFTERWARDS, VEHICLE LOST POWER.  CONSUMER HAD VEHICLE TOWED TO THE DEALERSHIP. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10045078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2002","dateComplaintFiled":"10/30/2003","vin":"","components":"STEERING,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING","summary":"1998 FORD EXPEDITION AFTER REVIEWING ALL THE COMPLAINTS LISTED I REALIZED I HAD EXPERIENCE SIMILAR ONES FOR INSTANCE SPARK PLUG BLEW OUT IN DEC/02. IN AUG./03 THE TIE ROD BROKE. WE HAVE HAD TROUBLE WITH 4X4 WORKING OR IN THIS CASE NOT. WHEN SWITCHED IN WHILE LIFTED ON A HOIST IT REGISTERS, BUT WHEN ON THE GROUND IT DOESN'T WORK.  SOMETHING TO DO WITH THE WEIGHT. ALSO THE DOOR LOCKS NO LONGER WORK, SOMETHING TO DO WITH A SENSOR.  INTERIOR LIGHT STAYS ON IN HOT WEATHER. AND THE LIST GOES ON.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8001084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2001","dateComplaintFiled":"10/27/2003","vin":"2FMZA51YXWB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, THE ENGINE FELL OUT TO THE GROUND.  DEALER SAID SOMEONE REMOVED THE ENGINE BOLTS.   *AK   THERE WERE NO EXISTING BOLTS.  (ENGINE SUPPORT HELD IN PLACE BY FRICTION ON THE THREADS UNTIL FINAL FAILURE)   *SCC  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10034316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2003","dateComplaintFiled":"10/24/2003","vin":"2FMZA5145WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN THE CONSUMER APPLIED THE BRAKED, THE PEDAL WENT TO THE FLOOR AND THE VEHICLE FAILED TO STOP, WHICH CAUSED EXTENDED STOPPING DISTANCE. THE EMERGENCY BRAKE HAD TO BE ENGAGED TO STOP  THE VEHICLE.  THIS WAS CAUSED BY A FAILURE IN THE MASTER BRAKE CYLINDER.*AK        THE  REAR BRAKES WERE DESTROYED BECAUSE THE EMERGENCY BRAKE HAD TO BE USED TO STOP THE VEHICLE. *TS  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10043220,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2003","dateComplaintFiled":"10/20/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I HAVE A 1998 FORD EXPEDITION 5.4L.  THE SPARKPLUG THREADS ON CYLINDER #3 ARE DAMAGED EVEN THOUGH THE SPARKPLUGS ARE ORIGINAL.  THE FORD MECHANIC CLAIMS THIS IS DUE TO INSUFFICIENT THREADS ON THE ORIGINAL CYLINDER HEAD.  MY PLUG LOOSENED PART WAY BUT DID NOT BLOW OUT LIKE MANY OTHERS HAVE REPORTED.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10043074,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2003","dateComplaintFiled":"10/17/2003","vin":"","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"TRAVELING ON THE FREEWAY IN STOP AND GO TRAFFIC AT APPROXIMATELY 40-50 MPH WHEN ONE OF THE SPARK PLUGS IN THE MOTOR EXPLODED OUT OF THE HEAD.  I SPOKE TO FORD, AND THEY EXPRESSED THAT THIS IS A COMMON PROBLEM WITH THE FORD EXPEDITION, THAT IT IS PROBABLY A CASTING FLAW WITH THE HEADS, AND THAT A REPLACEMENT IS TYPICAL AND WILL COST APPROXIMATELY $3,000.00 FOR REPAIR.  ASIDE FROM BEING STRANDED ON THE SIDE OF THE ROAD, THERE WAS NO INDICATOR THAT THIS WOULD HAPPEN.  RESEARCH HAS LED ME TO FIND THAT THERE ARE HUNDREDS, IF NOT THOUSANDS, OF OTHER FORD OWNERS THAT HAVE EXPERIENCED THIS SAME PROBLEM.  WHERE IS THE RECALL?  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10044164,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2001","dateComplaintFiled":"10/17/2003","vin":"1FMPU18L6WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER  INDICATED THAT FRONT AND BACK ROTORS WERE WEARING OUT PREMATURELY. DEALERSHIP CHANGED THE BRAKES ON FOUR SEPARATE OCCASIONS WITHIN THE LAST YEAR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10043966,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2003","dateComplaintFiled":"10/15/2003","vin":"","components":"SEAT BELTS","summary":"REAR  SEAT BELT BROKE FROM  THE WALL.  DEALER NOTIFIED. AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10044030,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2003","dateComplaintFiled":"10/15/2003","vin":"","components":"STRUCTURE","summary":"HOOD AREA WAS BENT AND CAUSED VEHICLE TO LEAN UNEVENLY. THE STRUCTURE OF THE VEHICLE WAS POORLY DESIGNED.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10041780,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2003","dateComplaintFiled":"10/14/2003","vin":"","components":"POWER TRAIN","summary":"AUTOMATIC TRANSMISSION FAILURE.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10041705,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2003","dateComplaintFiled":"10/13/2003","vin":"2FMDA5147WB","components":"POWER TRAIN","summary":"1998 FORD WINDSTAR VAN  CAME TO A COMPLETE STOP AND THE TRANSMISSION FAILED.  VAN WOULD NOT GO FORWARD UNTIL I DOWN SHIFTED TO 2ND GEAR. DEALERSHIP HAS NOT FOUND A PROBLEM CODE AND NOT BEEN ABLE TO DUPLICATE THE PROBLEM.  DAILY CUT OFFS OCCUR ON PULLING UP MY STEEP DRIVEWAY AND COMING TO A STOP.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10039738,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2003","dateComplaintFiled":"10/12/2003","vin":"2FMZA5141WB","components":"STEERING,LATCHES/LOCKS/LINKAGES","summary":"CONSUMER STATED WHILE PARKING AND WITHOUT ANY INDICATION VEHICLE LOST POWER STEERING. VEHICLE WAS SERVICED, TECHNICIAN NOTICED STEERING FITTING WAS RUSTED WHICH CAUSED THE POWER STEEERING FLUID TO LEAK.  THE HOOD WAS DIFFICULT TO OPEN.  THE DEALER LUBED THE LATCH.  *AK    *TS   *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10041668,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2003","dateComplaintFiled":"10/12/2003","vin":"","components":"POWER TRAIN","summary":"AUTOMATIC TRANSMISSION FAILED AT 65,000 MILES. CHECKED WITH DEALER AND THEY SAID THEY HAD NOT HEARD OF ANY PROBLEMS FROM FORD. I LOOK AT THIS WEBSITE AND FIND NUMEROUS PROBLEMS. THERE SHOULD BE AN OFFICIAL  RECALL FOR THIS PROBLEM. I WOULD LIKE MY MONEY REFUNDED FOR THE TRANSMISSION REPLACEMENT.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10042701,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/09/2003","vin":"2FMZA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"1998 WINDSTAR HEAD GASKET FAILURE.   *MR   THE CONSUMER NOTICED THE COOLANT WAS LOW AND HAD IT TO TOPPED OFF.  THE COOLANT LEVEL CONTINUED TO FALL.  THE MECHANIC REFUSED TO CHANGE EITHER FLUID DUE TO THE HEAD GASKET FAILURE.  THERE WAS A RECALL ON THE 95' MODELS BUT IT APPEARED THAT FORD DID NOT FIX THE PROBLEM.  REFER TO ODI# 10028678   *SCC   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10041455,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2003","dateComplaintFiled":"10/08/2003","vin":"2FMDA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"THE FIRST SIGN OF TROUBLE OCCURRED WHEN THE VEHICLE WAS BROUGHT INTO THE REPAIR SHOP.  INFORMED BY THE MECHANIC THAT THERE WAS A PROBLEM WITH THE HEAD GASKET, IN WHICH THE RADIATOR FLUID WAS LEAKING INTO THE ENGINE AND THAT THE REPAIR COST WOULD BE APPROXIMATELY $1,500 (CANADIAN).    FORD WAS NOTIFIED BUT REFUSES TO ACKNOWLEDGE AND TO COMPENSATE THE PROBLEM BECAUSE IT?S NOT COVERED IN ITS EXTENDED WARRANTY EVEN THOUGH ITS WARRANTY IS FOR SEVEN YEARS OR 160,000 KM.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10041404,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2003","dateComplaintFiled":"10/07/2003","vin":"1FMPU18L3WL","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"SPARK PLUG WAS 'BLOWN' OUT OF CYLINDER HEAD ON 1998 FORD EXPEDITION.  FORD ENTHUSIAST WEBSITE SHOWED THIS OCCURRING TO SEVERAL PEOPLE.  THE EXPENSE IS $4100 AND IT SEEMS TO ME THAT THIS IS A DEFECT IN MANUFACTURER.  THERE WAS NO WARNING, NOR ANY RECENT SERVICE PERFORMED OTHER THAN OIL CHANGE.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10041430,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2003","dateComplaintFiled":"10/07/2003","vin":"2FMZA51U5WB","components":"STEERING","summary":"SUDDEN POWER STEERING LEAK. MAIN LEAK FROM LOW PRESSURE HOSE, BUT FOUND THAT RUSTED HIGH PRESSURE HOSE FITTING ALSO LEAKING A BIT; AND SEAL(S) OF RACK & PINION LEAKING INTO DUST BOOT(S).  HAD TO REPLACE HOSES & RACK/PINION AT 81,000 MILES -- 98 WINDSTAR. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10042283,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2003","dateComplaintFiled":"10/03/2003","vin":"","components":"SEAT BELTS","summary":"THE REAR DRIVERS SIDE SEAT BELT BUCKLE FAILED. THE CONSUMER WILL PROVIDE FURTHER DETAILS.   *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10042202,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/02/2003","vin":"","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"WHILE  VEHICLE WAS IN PARK WITH IGNITION TURNED OFF AND WITH  DRIVER  STANDING OUTSIDE OF  VEHICLE  AND REACHING INTO IGNITION TO TAKE KEYS OUT VEHICLE BEGAN TO ROLL BACKWARDS  AND  SLAMMED INTO THE PAVEMENT,  HITTING A PARKED CAR BEFORE COMING TO A STOP. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10037888,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2000","dateComplaintFiled":"10/01/2003","vin":"1FMPU18L4WL","components":"SUSPENSION","summary":"THE AIR SUSPENSION PUMP FAILED AT LEAST SIX TIMES, AND CAUSED THE REAR SUSPENSION TO FALL FROM THE VEHICLE ONTO THE TIRES WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE NEW AIR PUMP WAS REMOVED AND THAT IS WHEN THE MECHANIC DISCOVERED THERE WAS A LEAK IN THE AIR BAG.  *AK  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10038408,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2003","dateComplaintFiled":"10/01/2003","vin":"2FMDA5142WB","components":"SUSPENSION","summary":"THE FRAME THAT HOLDS THE FRONT STRUT ROD CRACKED AND CAUSED THE  RIGHT WHEEL TO WOBBLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10041052,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2003","dateComplaintFiled":"10/01/2003","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"I HAVE A 1998 FORD WINDSTAR, AND ITS FUEL TANK WAS LEAKING INTO THE PASSENGER COMPARTMENT.  WHEN BROUGHT TO THE DEALER IT WAS SAID THAT THE FUEL TANK COLLAPSED AT THE FUEL PUMP, WHICH CAUSED THE LEAKING.  *LA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10042121,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2003","dateComplaintFiled":"10/01/2003","vin":"2FMDA51U5WB","components":"POWER TRAIN","summary":"WHILE DRIVING AUTOMATIC TRANSMISSION SLIPS GEARS, CAUSING THE VEHICLE TO HESITATE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10040928,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2003","dateComplaintFiled":"09/29/2003","vin":"2FMZA5148WB","components":"ENGINE AND ENGINE COOLING","summary":"BLOWN HEAD GASKET ON 1998 FORD WINDSTAR.  HEAD GASKET IS NOT A SERVICE ITEM AND SHOULD LAST FOR THE LIFE OF THE VEHICLE.  THERE ARE MANY REPORTS OF SIMILAR PROBLEMS WITH THE FORD 3.8L ENGINE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10039473,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2002","dateComplaintFiled":"09/24/2003","vin":"2FMDA5140WB","components":"WHEELS","summary":"IN JULY OF 2002 TWO LUGNUT STUDS FROM MY LEFT FRONT WHEEL BROKE WHILE I WAS DRIVING MY VEHICLE.  IN MARCH OF 2003 THREE LUGNUT STUDS FROM MY RIGHT FROM WHEEL BROKE WHILE I WAS DRIVING.  A FORTH LUGNUT STUD BROKE ON MY RIGHT FRONT WHEEL WHEN I TOOK MY CAR IN FOR MAINTENANCE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10039247,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2003","dateComplaintFiled":"09/21/2003","vin":"2FMZA5141WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"MASTER CYLINDER AND HC UNIT WERE REPLACED IN JANUARY OF 2003, IN THE SHOP FOR 6 WEEKS. ON 9/19 BRAKES FAILED AGAIN. RESULT HITTING A PARKED CAR. TOLD BY DEALER THAT SAME 2 PARTS WERE AGAIN BAD.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10039005,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2003","dateComplaintFiled":"09/16/2003","vin":"","components":"STEERING","summary":"WHILE STEERING, THIS VEHICLE TENDS TO ALMOST JUMP WHILE DRIVING AND TURNING AROUND ANY TYPE OF CORNER. I HAVE TO OVER COMPENSATE SO AS NOT TO VEER TOWARD THAT DIRECTION.  IT HAPPENS ALL THE TIME AND IS VERY DANGEROUS. CONSEQUENTLY, I HAVE TO TAKE THE VEHICLE TO MY MECHANIC TO GET HIS EVALUATION?*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10038892,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2001","dateComplaintFiled":"09/15/2003","vin":"","components":"STRUCTURE","summary":"PAINT PEELING ON THE VEHICLE. STARTED AT ROOF AND NOW IS PEELING ALL OVER.     ALSO THE FRONT SUSPENSION MAKES A BANGING NOISE WHEN TRAVELING ON BUMPY ROADS. HAVE TRIED TO HAVE FIX BUT 2 OR LESS MONTHS IT STARTS AGAIN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10034124,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/12/2003","vin":"1FMPU18L9WL","components":"ELECTRICAL SYSTEM","summary":"WHEN DRIVING ON THE HIGHWAY,THE ENGINE SHUT DOWN AND THE HEADLIGHTS WENT OUT.  THE CAUSE WAS UNKNOWN.  THE CONSUMER FELT IT WAS VERY DANGEROUS.   *AK   *SCC    *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10040005,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/12/2003","vin":"2FMDA5142WB","components":"STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"PROBLEMS WITH TRANSMISSION, TORQUE, POWER STEERING, AND FRONT END STABLE RODS & ARMS.   *MR   THE TRANSMISSION AND TORQUE HAD BEEN REPLACED TWICE, THE POWER STEERING ONCE, THE FONT END STABLE RODS AND ARMS TWICE AND REMAINED BAD.  THE BATTERY LIGHT HAD COME ON AND THE IDLER PULLEY WAS REPLACED, THERE WAS A CREAKING/CRACKING NOISE WHEN TURNING THE WHEEL AND THE OUTER TIE RODS WERE REPLACED ALONG WITH THE TOE BEING RESET, THERE WAS A CLUNK WHEN GOING OVER THE BUMPS, THERE WAS A VIBRATION UNDERNEATH DUE TO THE TRANSMISSION, THE ENGINE LIGHT WOULD COME ON AND OFF AND SEEMED LIKE THE SHIFTS WERE ERRATIC, THE TRANSMISSION LEAKED BADLY, AND ON SOME OCCASIONS THE STARTER DID NOT ENGAGE.   *SCC         *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10037533,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2003","dateComplaintFiled":"09/09/2003","vin":"2FMZA5142WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"1998 WINDSTAR BRAKE LINE FAILURE OVER CATALYTIC CONVERTER SIMILAR TO 1996 FORD WINDSTAR RECALL 4/3/02  02V101000.  LOCAL MECHANIC WITH KNOWLEDGE RECALL ON 1996 WINDSTAR CONTACTED BROCKPORT FORD (CLOSEST DEALER) FOR INFORMATION ON REPAIR AND IF ANY SPECIAL MATERIALS WERE AVAILABLE TO REPAIR. THE MECHANIC WAS TOLD THERE WANSN'T ANYTHING AVAILABLE. THROUG MY OWN RESEARCH ON YOUR WEBSITE AFTER REPAIR ON 9/3/3, 1996 RECALL DESCRIBES SPECIFIC REPAIR FOR THE 1996. ARE AND FORD SURE THE SAME RECALL ISN'T NECESSARY ON OTHER MODEL YEARS? UNDER OTHER CONDITIONS, OUR FAILURE COULD HAVE BEEN DEVESTATING TO MY WIFE AND 4 CHILDREN!!!!*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10037342,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2003","dateComplaintFiled":"09/06/2003","vin":"2FMZA5143WB","components":"POWER TRAIN","summary":"MY WINDSTAR VAN, AT 58,000 MILES, HAD A PREMATURE CATASTROPHIC TRANSMISSION FAILURE WHILE DRIVING 65 MPH ON HIGHWAY I-84 EAST.  THIS EVENT PUT MY YOUNG CHILDREN AND MYSELF IN DANGER ON THE SIDE OF THE BUSY HIGHWAY DUE TO THE SMOKE AND STEAM COMING FROM THE VEHICLE THAT WE HAD TO RAPIDLY EVACUATE. MY VAN WAS OUT OF MY SERVICE FOR OVER ONE FULL WEEK AND HAS A REPAIR PRICE TAG OF JUST UNDER $2,800.  I HAVE REQUESTED FORD TO PAY THE FULL COST OF THIS REPAIR THROUGH ONE OF THEIR \"SPECIAL\" PROGRAMS.  FORD KNOWS ABOUT THE DEFECTS OF THESE TRANSMISSIONS (I AM GLAD I DON'T OWN A 1995 WINDSTAR!) AND MUST BE MADE TO TAKE RESPONSIBILITY AND ACCOUNTABILITY FOR NOT USING QUALITY TRANSMISSION UNITS ON THESE VEHICLES. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10038318,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/05/2003","vin":"","components":"SEAT BELTS","summary":"CONSUMER NOTICED  SECOND ROW MIDDLE SEAT BELT BROKE, SEAT BELT WAS UNABLE TO LOCK. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10038341,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2003","dateComplaintFiled":"09/05/2003","vin":"","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER CALLED COMPLAINING ABOUT  FRONT BRAKE PROBLEMS. THE BRAKES SQUEAKED FOR A LONG TIME UNTIL THEY WERE  REPLACED. ALSO, FRONT COIL SPRING  PROBLEMS. CONSUMER STARTED  VEHICLE AND A TERRIBLE NOISE CAME FROM THE FRONT OF THE VEHICLE. SHE STOPPED, AND HAD VEHICLE TOWED TO THE DEALER. DEALER DID AN ALIGNMENT, AND TOLD CONSUMER THAT  FRONT COILS NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10037701,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2003","dateComplaintFiled":"08/27/2003","vin":"","components":"POWER TRAIN","summary":"WHILE DRIVING CONSUMER HEARD A LOUD NOISE FROM UNDER THE VEHICLE. THEN, VEHICLE STARTED TO DECELERATE, CAUSING  CONSUMER TO PULL OVER. CONSUMER HAD MADE CONTACT WITH DEALER. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10037761,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/27/2003","vin":"2FMDA1442DB","components":"AIR BAGS,ELECTRICAL SYSTEM","summary":"THE CLOCKSPRING FAILED WHICH RENDERED HORN AND AIR BAG INOPERATIVE.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10031826,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2003","dateComplaintFiled":"08/26/2003","vin":"2FMDA5140WB","components":"POWER TRAIN","summary":"WHILE DRIVING AT 40 MPH, THE TRANSMISSION FAILED WITHOUT WARNING.  *AK  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033521,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/1999","dateComplaintFiled":"08/26/2003","vin":"2FMZA5141XB","components":"WHEELS","summary":"1998 WINDSTAR'S FRONT RIGHT WHEELS  LUG BOLTS SHEERED OFF CAUSING WHEEL TO FLY OFF WHILE DRIVING ON HIGHWAY.  *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033394,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2003","dateComplaintFiled":"08/24/2003","vin":"1FTDX1768VN","components":"STRUCTURE","summary":"THERE IS  PEELING PAINT ON MOST OF THE TOPMOST SURFACES OF THIS VEHICLE, INCLUDING THE LIFT GATE, ABOVE AND AROUND THE TOP OF THE SIDE SLIDING DOOR, AND ALONG THE LUGGAGE RACK. THE PAINT IS PEELING OFF THE PRIMER LAYER.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10034433,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/01/2003","dateComplaintFiled":"08/22/2003","vin":"","components":"AIR BAGS","summary":"VEHICLE WAS DRIVEN AT 70 MPH WHEN CONSUMER LOST CONTROL AND REAR ENDED ANOTHER VEHICLE.  DRIVER SIDE AIR BAGS DID NOT DEPLOY.  SEAT BELTS WERE WORN AT THE TIME. THE CONSUMER SUFFERED MINOR INJURIES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033326,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/01/2003","dateComplaintFiled":"08/22/2003","vin":"1FMPU18L1WL","components":"AIR BAGS,ELECTRICAL SYSTEM","summary":"THE AIR BAG DID NOT COME OUT ALL WAY,WHEN I PRESS THE HORN ON THE STEER WHEEL IT WILL NOT RESPOND BECAUSE THE AIRBAGE BUILT UP PRESSURE .THE AIRBAGE STUCK.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2003","dateComplaintFiled":"08/21/2003","vin":"","components":"POWER TRAIN","summary":"POWERTRAIN FAILURE TRANSMISSION FELT LIKE IT DROPPED INTO NEUTRAL AND THEN WOULD NOT RESPOND. FAMILY MECHANIC INSPECTED VEHICLE AND THE TRANSMISSION WAS COMPLETELY LOCKED UP..$2000. LATER TRANSMISSION WAS REPLACED..IF THIS IS SUCH A \"KNOWN ISSUE\" WITH THESE VEHICLES WHY DOESNT FORD DO SOMETHING TO COMPENSATE THEIR CUSTOMERS? I USED TO BE A FORD GAL BUT NOT ANYMORE!!!*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033260,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2003","dateComplaintFiled":"08/21/2003","vin":"2FMDA5140WB","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"I AM SEEKING ACTION TO ALLEVIATE THE COST OF MAINTENANCE PROBLEMS I HAVE EXPERIENCED WITH MY 1998 3.8L V6 FORD WINDSTAR GL.  OVER THE PAST FEW YEARS, MY WINDSTAR HAS DISPLAYED REOCCURRING AND EXTENSIVE MECHANICAL PROBLEMS IN THE FRONT END, BRAKES, AND ENGINE THAT HAVE RESULTED INCREASING AMOUNTS OF TIME AND MONEY SPENT ON REPAIRS.  FROM RESEARCH, I HAVE FOUND THAT OUR DIFFICULTIES ARE NOT AN ISOLATED EVENT, AND ARE IN FACT A COMMON PROBLEM IN THE 1998 WINDSTAR, AND ARE THE SAME PROBLEMS FOUND IN THE 1995 WINDSTAR.    THE MOST RECENT EVENT WAS THE REQUIREMENT TO HAVE THE HEAD GASKET REPLACED.  THE LOCAL FORD DEALER PROVIDED THIS SERVICE WHICH COST $1500.00 IN PARTS AND LABOR.  UPON COMPLETION OF THE REPAIRS THE VAN WAS NOT ROADWORTHY, A NEW SHORT BLOCK WAS NEEDED DUE TO DAMAGE CAUSED BY THE FAULTY HEAD GASKET.  I HAVE BEEN QUOTED OVER $6000.00 FOR THIS JOB.  IN ADDITION TO THE MOUNTING REPAIR COSTS, I AM FORCED TO RENT A CAR SO THAT WE HAVE TRANSPORTATION WHILE WE CONSIDER OPTIONS WITH OUR WINDSTAR.    MY WINDSTAR HAS LESS THAN 100,000 MILES.  IT IS NOT UNCOMMON THESE DAYS TO HAVE VEHICLES OPERATE THIS LONG BEFORE REQUIRING THE FIRST TUNE-UP.  IN ORDER TO MAINTAIN THIS VAN, I HAVE SPENT THE TIME I HAVE OWNWD THIS VEHICLE AND A LOT OF MONEY TAKING MY WINDSTAR INTO SERVICE CENTERS TO HAVE INFERIOR PARTS, SUCH AS THE PLASTIC TIE-ROD ENDS AND BRAKES, REPLACED MANY TIMES.  I HAVE ALSO SPENT A FORTUNE ON RENTAL CARS WHILE OUR WINDSTAR SAT UNSERVICEABLE.  WE HAVE BORN THIS COST WITH THE EXPECTATION THAT INVESTING MONEY IN REPAIR WOULD RESULT IN SAFE, RELIABLE TRANSPORTATION FOR OUR FAMILY.  WITH THIS MAJOR REPAIR, THE MONTHS OF EXHAUSTIVE DIAGNOSIS AND TRIAL REPAIR JOBS TO FIX THE PROBLEMS THAT ARRISE, THE MULTIPLE TIE ROD END REPLACEMENTS, AND BRAKE SYSTEM REPAIRS, I FEEL THAT I AM ENTITLED TO COMPENSATION FROM THE FORD MOTOR COMPANY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033264,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2003","dateComplaintFiled":"08/21/2003","vin":"1FMPU18L4WL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING ON I-75 IN MICHIGAN, I HEARD A LOUD POP AND THE TRUCK BEGAN TO SHAKE.  AFTER DRIVING TO THE NEAREST FORD DEALERSHIP I LEARNED THAT THE 3RD SPAR KPLUG ON THE DRIVER SIDE HAD BLOWN OUT OF THE HEAD, AND THE COIL HAD MELTED.  I'M BEING QUOTED $2100 ON THE REPAIR RIGHT NOW, AND TRYING TO TRADE IT IN, AFTER LOOKING AT THE OTHER PROBLEMS THAT HAVE BEEN POSTED THROUGH HERE.  HOPEFULLY THIS WILL GET SERIOUSLY CONSIDERED FOR RECALL.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033125,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2003","dateComplaintFiled":"08/19/2003","vin":"1FMRU17L1WL","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"I HAVE A 1998 FORD EXPEDITION 5.4L ENGINE. AT UNDER 50000 MILES A SPARK PLUG BLEW RIGHT OUT OF THE CYLINDER. HEAD AND STRIPPED THE THREADS. REPAIRS INCLUDED A NEW CYLINDER HEAD. FORD RECOMMENDS SPARK PLUG CHANGE AT ABOUT 100000 MILES.  THE ISSUE IS A DEFECTIVE DESIGN OF THE ALUMINUM CYLINDER HEAD ONLY HAVING A FEW TURNS OF THREAD TO HOLD IN A SPARK PLUG UNDER COMPRESSION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10034093,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/18/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING ENGINE STARTED IDLING HIGH AND RUNNING ROUGH. DEALER HAS BEEN NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10034115,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/18/2003","vin":"1FMPU18L9WL","components":"STRUCTURE","summary":"WHEN ENTERING THE TRAVEL TRAILER  INTERIOR WAS MADE OF AES , A GAS OR CHEMICAL SUBSTANCE THAT  CAUSED THE  CONSUMER TO HAVE RED EYES AND A BURNING SENSATION IN THE LUNGS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10024751,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2003","dateComplaintFiled":"08/15/2003","vin":"2FMZA5145WB","components":"POWER TRAIN","summary":"INTERMITTENTLY WHILE DRIVING THERE WAS A KICKING NOISE FROM THE TRANSMISSION, WHICH RESULTED IN THE VEHICLE LOSING TRANSMISSION FLUID.*AK   TRANSMISSION JERKED AND SEEMED TO KICK MORE ON TURNS AND ACCELERATION. ON ONE OCCASION, TRANSMISSION FLUID LEAKED ALL OVER THE ENGINE WHICH RESULTED IN SMOKING.  TRANSMISSION NEEDED TO BE REPLACED.   *PH   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10026845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/15/2003","vin":"1FMPU18L3WL","components":"ELECTRICAL SYSTEM","summary":"WHEN TOUCHING THE SIGNAL SWITCH, THE HEADLIGHTS TURNED OFF BY THEMSELVES.   VEHICLE WILL BE TAKEN TO THE DEALER ON 7/10/2003.   *AK   WHEN THE TURN SIGNALS WERE USED, THE HEADLAMP SWITCHED ON AND OFF.  WHEN BARELY TOUCHED, THE TURN SIGNAL HEADLAMP(S) TURNED OFF AND CAME BACK ON AFTER TOUCHING THEM AGAIN.   *SCC  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10034049,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/15/2003","vin":"","components":"STEERING","summary":"RACK AND PINION STEERING HAS FAILED. THERE WAS A RECALL ISSUED ON THE DESCRIPTION,  BUT THIS VEHICLE  WAS NOT INCLUDED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10032817,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2003","dateComplaintFiled":"08/14/2003","vin":"2FMDA5147WB","components":"POWER TRAIN","summary":"MY 1998 WINDSTAR HAS 89,000 MILES AND THE TRANSMISSION COMPLETEY BROKE APART, WITH NO WARNING AT ALL.  NO SLIPPING OR ANYTHING.  SITTING AT A RED LIGHT, THE VAN JERKED LIKE WE HAD BEEN HIT IN THE REAR BY SOMEONE DOING 80 MILES PER HOUR.  IT IS GOING TO COST ME $1800.00 TO HAVE IT REBUILT.  I KNOW NUMEROUS COMPLAINTS ARE FILED WITH YOUR ORGANIZATION ON FORD TRANSMISSIONS.  I WANT TO REGISTER MY COMPLAINT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2003","dateComplaintFiled":"08/13/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER STATED HEAD GASKET WAS  LEAKING OIL. DEALER EMPHASIZED THE NEED TO REPLACE HEAD GASKET AS SOON AS POSSIBLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10032748,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2003","dateComplaintFiled":"08/13/2003","vin":"","components":"VISIBILITY","summary":"POWER WINDOWS, FRONT AND BACK FAIL TO OPERATE.  DRIVERS SIDE WILL POWER DOWN, BUT WILL NOT POWER UP.  SOMETIMES WHEN I CONTINUOUSLY OPERATE THE SWITCH I CAN HEAR A CLICKING NOISE ALMOST LIKE SOMETHING IS NOT CONNECTING.  I HAVE NOT YET TAKEN IT TO A DEALER TO INVESTIGATE BECAUSE I AM AFRAID THE COST TO 'FIX' WILL BE HUGH.  I HAVE ALSO HAD PROBLES WITH THE REAR WINDOW WIPER.  IT HAS NEVER WORKED CONSISTENLY.  I HAD IT WORKED ON ONE TIME, THE DEALER SAID IT WAS LOCKED UP AND FIXED IT.  IT WORKED ABOUT TWICE AND HAS NOT WORKED SINCE, THAT WAS ABOUT A YEAR AGO.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/11/2003","vin":"2FMZA5144WB","components":"SUSPENSION","summary":"DEALERSHIP DID NOT PERFORM RECALL 01V199000 REPAIRS   CORRECTLY FOR  FRONT COIL SPRING,  AND IS REFUSING TO CORRECT THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10032538,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2003","dateComplaintFiled":"08/11/2003","vin":"2FMZA5143WB","components":"STEERING,EQUIPMENT","summary":"I FILED A COMPLAINT ON 2/10/03 (ODI # 10005590) RELATING TO THE LOSS OF POWER STEERING FLUID IN OUR 1998 FORD WINDSTAR. THE DEALERSHIP, AT THAT TIME, USED A REPAIR KIT (RATHER THAN A COMPLETE REPLACEMENT) FOR THE SECOND TIME IN A YEAR. IN EARLY AUGUST, 2003, THE REPAIR KIT FAILED AGAIN AND WE HAD NO POWER STEERING FLUID LEFT AT ALL. THREE FAILURES IN A CRITICAL SAFETY DEVICE IN 18 MONTHS VERY CLEARLY INDICATES THAT THE MANUFACTURER'S REMEDIAL PLAN IS INADEQUATE AND A RECALL IS NECESSARY.   *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"AUTOMATIC","manufacturer":"AUTOMATIC EQUIP. MFG. CO."}]},{"odiNumber":10032602,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2003","dateComplaintFiled":"08/11/2003","vin":"","components":"SEAT BELTS","summary":"HOWEVER, WE ARE CURRENTLY VERY UPSET WITH OUR LOCAL FORD DEALER OVER A SIMPLE SEAT BELT.  WE OWN A 1998 FORD WINDSTAR.  WHEN THE CAR WAS LESS THAN A YEAR OLD WE TOOK IT IN TO HAVE A FRAYED SEAT BELT REPAIRED.  I HAVE THE PAPERWORK FOR THIS REPAIR.  WE THEN HAD A BABY AND INSTALLED A FIVE POINT HARNESS CAR SEAT IN THAT SEAT POSITION.  THE CAR SEAT REMAINED THERE FOR FOUR YEARS, (REMOVED ONLY WHEN SO FILTHY IT HAD TO BE CLEANED), THUS THE SEAT BELT REMAINED LOCKED IN POSITION AND WAS NOT PULLED OUT OR RETRACTED DURING THAT TIME. THAT BABY IS NOW OLD ENOUGH TO NEED A BOOSTER SEAT (WHICH UTILIZES THE SEAT BELT DIRECTLY).  WITHIN SIX MONTHS OF STARTING TO USE THE BOOSTER SEAT DAILY WE NOTICED THAT THE SEAT BELT WAS ONCE AGAIN FRAYING.  I CALLED THE DEALER AND HE TOLD ME TO BRING IT IN. WE TOOK IT BACK TO THE ORIGINAL REPAIR PLACE (WITH THE PAPERWORK FROM THE FIRST REPAIR) AND EXPLAINED THE SITUATION.  THEY TOLD US THAT SINCE THE FIRST REPAIR WAS AT 7138 MILES AND THE VAN NOW HAS 89,123 MILES ON IT THAT THE SEAT BELT WAS NO LONGER UNDER WARRANTY.  I ASKED FOR A LETTER STATING THIS FACT (THAT THE SEAT BELT WAS NOT UNDER WARRANTY) AND THEY REFUSE.   *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10031078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2000","dateComplaintFiled":"08/08/2003","vin":"1FMRU17L3WL","components":"ENGINE AND ENGINE COOLING","summary":"INCIDENT 1 (DATED 01/27/00): SPARK PLUG BLEW OUT OF DRIVER-SIDE CYCLINDER HEAD. DEALER RETAPPED TREADS, REPLACED SPARK PLUG, REASSEMBLED ENGINE ($1216.79)    INCIDENT 2 (DATED 08/29/02): SPARK PLUG BLEW OUT OF DRIVER-SIDE CYCLINDER HEAD. DEALER REPLACED CYCLINDER HEAD, REASSEMBLED ENGINE ($2035.61)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10031127,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2003","dateComplaintFiled":"08/08/2003","vin":"","components":"SUSPENSION","summary":"WENT FOR TIRES ON MY 1998 FORD EXPEDITION AND WAS SHOWN THAT BOTH LEFT AND RIGHT FRONT STABILIZER LINKS WERE MISSING. DID A WEB SEARCH AND SAW MANY REFERENCES TO AN INVESTIGATION IN 2001 INTO FAULTY STABILIZER LINKS ON THIS MODEL. WAS THERE A RESOLUTION? LOOKING FOR REIMBURSEMENT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10032032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2003","dateComplaintFiled":"08/04/2003","vin":"","components":"STEERING","summary":"WHILE DRIVING  AT 45MPH TURNED RIGHT AND CONSUMER LOST  CONTROL. DEALER NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10031824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2001","dateComplaintFiled":"08/01/2003","vin":"","components":"CHILD SEAT","summary":"CONSUMER STATES WHILE APPLYING BRAKES SUDDENLY CHILD SAFETY SEAT'S SHIELS SNAPPED . MANUFACTURER NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Child Seat","productYear":"9999","productMake":"COSCO","productModel":"CHILD SAFETY SEAT","manufacturer":"COSCO, INC."}]},{"odiNumber":10030516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2003","dateComplaintFiled":"07/31/2003","vin":"2FMDA5143WB","components":"POWER TRAIN,EQUIPMENT","summary":"FORD 1998 WINDSTAR POWER TRAIN FAILURE. IN JAN 1999, I PURCHASE A USED 1998 FORD WINDSTAR. ALSO PAID FOR A 72 MONTH/60,000 PREMIUM CARE EXTENDED WARRANTY. IN 2000, THE TRANSMISSION FAILED ALMOST CAUSING AND ACCIDENT. I BROUGHT THE VEHICLE BACK TO THE DEALER AND THEY REPLACED THE TRANSMISSION UNDER WARRANTY. AFTER THAT I BROUGHT THE VEHICLE BACK MORE THAN 5 TIMES STATING THAT THE NEW REPLACEMENT TRANSMISSION WAS NOT WORKING PROPERLY. THE TRANS WOULD SLIP COMING OUT OF FIRST GEAR AND BANG INTO 2ND GEAR. ALSO, WHEN DRIVING ON A HIGHWAY THE CAR WOULD STALL WHEN DOWNSHIFTING COMING OFF AN EXIT. THE DEALER, SPRINGFIELD FORD, STATED THAT THEY COULD NOT FIND A PROBLEM. ON JULY 18, 2003 THE TRANSMISSION FAILED WHILE I WAS DRIVING. THE VEHICLE JUST STOPPED AND WOULD NOT GO INTO GEAR. AS A DISABLED INDIVIDUAL THIS WAS A MAJOR PROBLEM AND ALMOST CAUSED AN ACCIDENT. WITH MY FLASHERS ON, I WAS ABLE TO PUT THE CAR INTO NEUTRAL, AND DRIVE OFF THE ROAD AND SAFELY PACK IT. THIS SEEMED STRANGE THAT I WAS ABLE TO DRIVE THE VEHICLE IN NEUTRAL. THE VEHICLE WAS TOWED TO SPRINGFIELD FORD ON JULY 18, 2003. THE DEALER CALLED AND SAID THAT MY WARRANTY HAD EXPIRED AND IT WOULD COST $3000.00 TO FIX THE TRANSMISSION.   I SPOKE WITH FORD AND THE MANAGER AT SPRINGFIELD FORD. THEY STATED THAT MY WARRANTY EXPIRED IN JUNE OF 2003. I BELIEVE THAT MY WARRANTY IS IN EFFECT THRU 2005. THIS VEHICLE HAS 47,000 MILES ON IT.  I BELIEVE THAT A DEFECTIVE TRANSMISSION WAS INSTALLED IN MY VEHICLE. THIS HAS CREATED A MAJOR SAFTY ISSUE FOR ME AND MY FAMILY. AS OF TODAY FORD HAS NOT OFFERED TO FIX MY CAR, OFFER ME A LOANER CAR, OR OFFER ANY RESOLUTION TO THIS PROBLEM. AS A DISABLED INDIVIDUAL, THIS VAN IS MY MAIN TRANSPORTATION AND FAMILY CAR. I AM STILL WAITING FOR FORD TO OFFER TO FIX MY CAR, DESCRIBE THE FAILURE, AND PROVIDE A SOLUTION.  AT THIS POINT I BELIEVE THAT THE ENTIRE POWER TRAIN NEEDS TO BE REPLACED WITH OEM CERTIFIED NEW PARTS INSTALLED AND PAID BY FORD MOTOR CO.    THANK YOU  L         *PH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"FORD","productModel":"AIR BAG SWITCH","manufacturer":"Ford Motor Company"}]},{"odiNumber":10031758,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/31/2003","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"CONSUMER NOTICED FUEL UNDER VEHICLE DUE TO FUEL TANK LEAKAGE. PLEASE PROVIDE FURHER INFORMATION.   *PH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10030411,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2003","dateComplaintFiled":"07/30/2003","vin":"2FMDA5144WB","components":"ENGINE AND ENGINE COOLING","summary":"CURRENT MILEAGE APPROX. 55,800. .  ON A RECENT TRIP TO CAPE MAY, NJ (APPROX. 150 MILES FROM OUR HOME IN BAYSIDE, NY ),THE ENGINE SEIZED AND THE CAR DIED ON THE GARDEN STATE PARKWAY. THE CAR WAS BROUGHT TO THE NEAREST FORD DEALER/ SERVICE STATION, CHAPMAN FORD (JUNE 31,2003), WHERE IT IS BEING SERVICED CURRENTLY. THE TECHNICIAN COULD NOT EVALUATE THE DAMAGE UNTIL JULY 2,2003, WHERE HE STATED THAT A ROD BROKE CAUSING A PUNCTURE IN THE OIL PAN THEREFORE CAUSING A LOSS OF FLUID AND A SEIZE OF THE ENGINE. AT LEASE INCEPTION, WE TOOK AN EXTENDED WARRANTY THROUGH FORD HEMPSTEAD WITH INTERSTATE WARRANTY SERVICES. THIS WARRANTY COMPANY ORDERED A COMPLETE TEAR DOWN OF THE ENGINE TO FIND OUT WHY THE ROD BROKE, WE AGREED KNOWING THAT IT WAS DUE TO NO NEGLECT ON OUR PART, THE TEAR DOWN DID NOT OCCUR UNTIL JULY 10TH AND WAS EXAMINED ON JULY 11TH BY AN INSPECTOR HIRED BY INTERSTATE. THE CLAIM IS NOW BEING DENIED, EVEN THOUGH WE SUPPLIED THEM WITH ALL THE  DOCUMENTATION THEY REQUESTED ON THE UPKEEP AND MAINTENANCE OF THE CAR. THEIR CLAIM IS THAT THE LAST MAINTENANCE (OIL CHANGE, FILTER AND LUBRICANTS) WERE NOT DONE. WE HAVE THE DOCUMENTATION TO PROVE THAT MONAHAN FORD, FLUSHING, NY DID THIS MAINTENANCE ALONG WITH  OTHER WORK IN JANUARY. ALSO, HEMPSTEAD FORD, HEMPSTEAD, NY, DID SERVICE ON THE CAR APRIL 2003 FOR THE EXACT HESITATION IN ACCELERATION THAT WE EXPERIENCED IMMEDIATELY BEFORE THE ENGINE SEIZED. UNFORTUNATELY MONAHAN FORD WENT OUT OF BUSINESS AND WE ARE BEING TOLD THAT OUR CAR WAS NOT KEPT IN GOOD CONDITION WHEN DOCUMENTATION PROVES IT WAS IN TWO SEPARATE DEALERSHIPS WITHIN A SIXTH MONTH PERIOD.  I NOW AM FACED WITH A $5000.00+ BILL TO REPAIR A CAR THAT WAS KEPT WELL AND HAS AN EXTENDED WARRANTY. I AM BEING FORCED TO FILE SUIT WITH MONAHAN FORD FOR FRAUDULENT SERVICE AND FILE SUIT WITH HEMPSTEAD FORD FOR FAILURE TO CORRECTLY ANALYZE THE CAR'S PROBLEM.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10031556,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2003","dateComplaintFiled":"07/30/2003","vin":"","components":"POWER TRAIN","summary":"WHILE DRIVING VEHICLE LOST ALL POWER AND THE ABILITY TO SHIFT GEARS. DEALER NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10031407,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2003","dateComplaintFiled":"07/29/2003","vin":"","components":"STEERING","summary":"WHILE BACKING OUT OF THE DRIVEWAY LEFT FRONT TIE ROD BROKE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10030212,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2003","dateComplaintFiled":"07/28/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER STATES THAT THE ENGINE HEAD GASKET FAILED. DEALER NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10029338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2003","dateComplaintFiled":"07/28/2003","vin":"","components":"STEERING","summary":"BROKEN TIE ROD.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10029288,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/1998","dateComplaintFiled":"07/27/2003","vin":"1FMPU18L9WL","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE HAD A CYLINDER HEAD FAILURE BLOWING SPARK PLUG OUT OF THE #4 CYLINDER CAUSING GAS TO PUMP OUT OVER ENGINE. ESTIMATED COST TO REPAIR BY GREEN VALLEY FORD $4100.00.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10029103,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2003","dateComplaintFiled":"07/24/2003","vin":"1FMRU17LXWL","components":"ELECTRICAL SYSTEM","summary":"MY 1998 FORD EXPEDITION BLEW OUT A SPARKPLUG FROM THE HEAD WHILE DRIVING ON THE FREEWAY. REPAIR COSTS EXCEEDED $4000. IN RESEARCHING THIS PROBLEM I FOUND NOT ONLY WERE THERE OTHER EXPEDITIONS WITH THE SAME PROBLEM, IT SEEMS THAT I PAID APROX. TWICE AS MUCH AS OTHER SIMIALAR REPAIR JOBS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10028876,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2003","dateComplaintFiled":"07/22/2003","vin":"1FMPU18L7WL","components":"STEERING","summary":"THE BALLSTUD OF THE DRIVER'S SIDE INNER TIE ROD BROKE APART WHILE DRIVING. THE BALL OF THE BALLSTUD SEPERATED FROM THE SOCKET.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10028893,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2003","dateComplaintFiled":"07/22/2003","vin":"2FMZA5148WB","components":"SUSPENSION","summary":"CLUNKING NOISE IN FRONT SUSPENSION AT 32,000 MILE DUE TO WORNOUT BUSHING.  THEN AT 74,000 MILES NOISE WAS DUE TO RADIUS ARM SOCKETS THAT NEEDED TO BE WELDED.  THE PROBLEM STARTED AT 74,000 MILES BUT WAS NOT FOUND AND FIXED UNITL 82,000 MILES.  THE CAR HAS NOT BEEN IN ANY ACCIDENTS.  I FEEL THIS VEHICLES FRONT SUSPENSION IS DEFECTIVE BASE ON REPAIRS NEEDED IN 80,000 MILES OF HIGHWAY AND CITY DRIVING. FORD HAS BRUSHED ME OFF WORKING THROUGH THEIR CUSTOMER SERVICE CHANNELS! I AM THE ORIGIONAL OWNER.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10028678,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2003","dateComplaintFiled":"07/20/2003","vin":"2FMZA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"BLOWN HEAD GASKET ON 1998 FORD WINDSTAR AT 85,000 MILES.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10024810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2003","dateComplaintFiled":"07/18/2003","vin":"","components":"TIRES","summary":"WHILE IN MOTION, THE LEFT REAR TIRE TREAD PEELED OFF AND CAUSED EXTENSIVE DAMAGE TO THE VEHICLE.  SIZE P215/70R14, DOT 30913URBW16895-1, ORIGINAL TIRES WITH 10,000-15000 MILES ON THEM.   *AK   THE LEFT REAR TIRE TREAD EXPLODED.  THE CONSUMER WAS PASSING ANOTHER VEHICLE IN THE LEFT PASSING LANE WHEN THE TREAD SEPARATED.  THE CONSUMER PULLED OVER AND SAW THE TIRE WAS NOT DEFLATED AND THE TREAD WAS TIGHTLY WRAPPED UNDER THE VEHICLE.  THE CONSUMER'S WIFE BROUGHT TO HIS ATTENTION, THE OTHER BAD EXPERIENCES WITH THE TIRES.  ONE HAD BLOWN OUT THROUGH THE TREAD AND THE SECOND TIRE DEVELOPED A BULGED THAT CAUSED A WOBBLE IN THE STEERING.    *SCC     *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"SUPREME","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."},{"type":"Tire","productYear":"9999","productMake":"FIRESTONE","productModel":"SUPREME TIRE","size":null,"manufacturer":"FIRESTONE TIRE & RUBBER CO."}]},{"odiNumber":10028579,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2003","dateComplaintFiled":"07/18/2003","vin":"1FMRU1763WL","components":"ELECTRICAL SYSTEM","summary":"ON JUNE 21, 2003, I TRAVELED TO A GROCERY STORE JUST OUTSIDE MY SUBDIVISION. I WAS IN THE STORE ABOUT TEN MINUTES WHEN THE STORE MANAGER STARTED TO PAGE THE OWNER OF A BLUE EXPEDITION. AT THE TIME I THOUGHT I HAD LEFT MY LIGHTS ON. UNFORTUNATELY, I WAS NOTIFIED THAT THE VEHICLE WAS ON FIRE IN THE STORE'S PARKING LOT. WHEN I ARRIVED OUTSIDE, THE ENTIRE FRONT END OF THE EXPEDITION WAS IN FLAMES. THE FIRE WAS SO INTENSE IT BURNED THROUGH THE HOOD OF THE VEHICLE. BY THE TIME I MADE IT OUTSIDE, FIREFIGHTERS WERE ALREADY BATTLING THE BLAZE. MY VEHICLE WAS A TOTAL LOSS.    *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10029480,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2003","dateComplaintFiled":"07/16/2003","vin":"1FMPU18L0WL","components":"ELECTRICAL SYSTEM","summary":"WHILE TRAVELING ON THE HIGHWAY  ANDWITHOUT PRIOR WARNING SPARK PLUG WIRE DISCONNECTED FROM THE ENGINE PART,  CAUSING A LOUD POPPY NOISE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10027330,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2001","dateComplaintFiled":"07/15/2003","vin":"","components":"STRUCTURE","summary":"CONSUMER STATES THAT PAINT IS PEELING OFF.  CONSUMER FEELS THE INTERIOR MAY EVENTUALLY FALL AND PAINT CHIPS MAY GET INTO PASSENGERS EYES. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10026015,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2003","dateComplaintFiled":"07/13/2003","vin":"1FMRU17L7WL","components":"ELECTRICAL SYSTEM","summary":"I HAVE REPLACED THE P04 COIL THREE TIMES IN THE LAST YEAR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10025963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2001","dateComplaintFiled":"07/12/2003","vin":"","components":"SERVICE BRAKES, AIR","summary":"FROM THE DATE OF PURCHASE, JANUARY 2002, BRAKES AND ABS SYSTEM HAS FAILED ,PEYTON-CRAMER FORD HAS CHARGED US TO REPLACE AN ABS RING, 2 SENSORS AND A TIRE.  AFTER ALL OF THESE REPAIRS PEYTON-CRAMER FORD HAS FAILED TO CORRECT THE BRAKING PROBLEM AND NOW THEY WANT TO CHARGE $1,300 FOR A NEW ABS SYSTEM. THE VEHICLE CURRENTLY HAS 40K MILES. THE TRANSMISSION HAS CURRENTLY GONE OUT AS WELL WITHIN THE PAST WEEK. I FEEL THAT THIS MATTER SHOULD BE INVESTIGATED BECAUSE I FEEL THAT THIS VEHICLE IS A LEMON DUE TO THE LOW MILEAGE ON THE VEHICLE AND BECAUSE OF THE MULTIPLE PROBLEMS WITH THIS VEHICLE. PEYTON CRAMER FORD IS UNWILLING TO ASSIST WITH THE CURRENT ABS PROBLEM. THE TRANSMISSION WILL BE COVERED BECAUSE I CURRENTLY HAVE AN EXTENDED WARRANTY ON MY VEHICLE. HOWEVER, THE ABS IS NOT COVERED BY MY CURRENT EXTENDED WARRANTY AND FORD MOTOR IS UNWILLING TO OFFER ANY GOODWILL ASSISTANCE WITH THE REPAIR. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10025844,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2003","dateComplaintFiled":"07/10/2003","vin":"2FMDA5144WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED AND COST ME $1900 TO FIX. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033847,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2003","dateComplaintFiled":"07/10/2003","vin":"2FMZA5142WB","components":"VISIBILITY,EQUIPMENT,UNKNOWN OR OTHER","summary":"LOSS OF FRONT RIGHT WHEEL WHILE DRIVING.*MR    WHILE DRIVING THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE VEHICLE.  THE SEPARATION CAUSED DAMAGE TO THE FRONT PASSENGER SIDE FENDER.  IT WAS LATER DETERMINED THE WHEEL IN QUESTION SEPARATED FROM THE VEHICLE AS A RESULT OF INAPPROPRIATE CLAMPING FORCE TO THE ASSEMBLY. IT ALSO APPEARED THAT THE LACK OF CLAMPING FORCE WAS THE RESULT OF AN UNDER TORQUED WHEEL OR A WHEEL AND A BRAKE ROTOR COMBINATION THE WAS INAPPROPRIATELY SEATED.    THE REAR WIPERS WERE DEFECTIVE AND THE AIR CONDITIONER WAS INOPERATIVE.    *NLM  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10026806,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2003","dateComplaintFiled":"07/08/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER STATES THAT  VACUUM MOTOR SWITCH FAILS. HE ALSO STATES THAT THE RUBBER DIAPHRAM FAILS ALL THE TIME. THIS PART OF THE AUTO IS SUPPOSE TO BE WORKING IN RELATIONS WITH THE INTAKE MANIFOLD.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10025214,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2002","dateComplaintFiled":"07/01/2003","vin":"2FMDA5146WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILURE ON 1998 WINDSTAR WITH ONLY 61,000 MILES ON VEHICLE.FORD REFUSED TO GIVE US ANY TYPE OF COMPENSATION.  AFTER SEARCHING THIS DATABASE, IT SEEMS BAD TRANSMISSIONS ARE A COMMON PROBLEM WITH WINDSTARS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10025077,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2003","dateComplaintFiled":"06/27/2003","vin":"PLEASE FILL","components":"TIRES","summary":"WHILE DRIVING 10 MPH THE VEHICLES RIGHT FRONT TIRE FELL OFF.   *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10021809,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2003","dateComplaintFiled":"06/26/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE SPARK PLUG BLEW OUT OF THE CYLINDER HEAD ON THE PASSENGER SIDE, AND STRIPPED ALL OF THE THREADS OUT.  *AK  *TS   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10023848,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2002","dateComplaintFiled":"06/26/2003","vin":"","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING DOWN THE HIGHWAY ONE OF THE SPARK PLUGS WAS BLOWN OUT OF THE HEAD. I AM WAITING TO SEE HOW THE DEALERSHIP WILL HANDLE THIS PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10024820,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2003","dateComplaintFiled":"06/24/2003","vin":"2FMDA5140WB","components":"POWER TRAIN","summary":"CONSUMER STATES HAS A POWER TRAIN PROBLEM FROM THE TRANSAXLES WHILE THE VEHICLE IS BEING DRIVEN. CONSUMER  STATED THERE IS A TECHNICAL SERVICE BULLETIN ON THIS ISSUED, NUMBER #98-15-19. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10023652,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2003","dateComplaintFiled":"06/24/2003","vin":"","components":"VISIBILITY","summary":"DRIVER AND PASSENGER POWER DOOR LOCK SWITCHES DO NOT WORK.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10023610,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2003","dateComplaintFiled":"06/23/2003","vin":"1FTCR10A2RT","components":"EQUIPMENT","summary":"REAR AIR WILL NOT WORK.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10023498,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2003","dateComplaintFiled":"06/21/2003","vin":"","components":"STEERING,EQUIPMENT","summary":"1998 FORD WINDSTAR  I HAD TO HAVE THE FRONT TIE ROD ENDS REPLACED  TWICE WITH ONLY 47K MILES. FROM WHAT I UNDERSTAND TALKING TO REPAIR  GARAGES THIS SEEMS TO BE A COMMON PROBLEM WITH WINDSTAR VANS.   *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"SUSPENSION","productModel":"CONTROL ARM","manufacturer":"HASA S.A."}]},{"odiNumber":10024606,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/20/2003","vin":"","components":"SUSPENSION","summary":"CONSUMER COMPLAINED ABOUT LEFT FRONT SPRING BREAKING. VEHICLE WAS TOWED TO THE DEALER, AND THE SPRING WAS REPLACED, BUT  DEALER  REFUSED TO CHANGE THE OTHER ONES  UNLESS THEY BROKE.  DID NOT FEEL THAT THIS VEHICLE WAS SAFE TO BE DRIVING AGAIN.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10023463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2003","dateComplaintFiled":"06/20/2003","vin":"2FMDA5145WB","components":"POWER TRAIN","summary":"OUR '98 FORD WINDSTAR (3.8L) HAS JUST EXPERIENCED A MAJOR TRANSMISSION PROBLEM; IT DRIVES ALONG JUST FINE ON THE HIGHWAY AT 65 M.P.H. AND THEN BANG -- THE TRANSMISSION SHIFTS FROM OVER DRIVE INTO SECOND (OR FIRST!) GEAR.  THIS SENDS THE ENGINE FROM A CASUAL 1,500 R.P.M. TO A DANGEROUS 5,500 R.P.M., AND MAKES FOR SCARY AND DANGEROUS HIGHWAY DRIVING.  FORD (KACHEL FORD IN SHILLINGTON, PA) SAYS THAT THE VALVE BODY OR POSSIBLY THE ENTIRE TRANSMISSION HAS GONE BAD, BUT I HAVE UNCOVERED LITERALLY THOUSANDS OF COMPLAINTS ABOUT THIS VERY SAME, AND POTENTIALLY LIFE-THREATENING PROBLEM WITH THE FORD AUTOMATIC TRANSMISSION BEING USED IN THE WINDSTAR.  SOMETHING NEEDS TO BE DONE ABOUT THIS IMMEDIATELY.  CONTACT ME AT ONCE IF YOU WOULD LIKE FULL COOPERATION -- I AM WILLING.    *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10024631,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2003","dateComplaintFiled":"06/20/2003","vin":"","components":"SUSPENSION","summary":"WHILE TRAVELING ABOUT 40MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING  LEFT PASSENGER SIDE COIL SPRING BROKE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10024022,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/13/2003","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN DEPRESSING THE BRAKES VEHICLE WOULD GO INTO EXTENDED STOPPING DISTANCE. VEHICLE WAS SERVICED,  ABS MODULE NEEDED TO BE REPLACED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10024047,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/13/2003","vin":"","components":"STEERING","summary":"CONSUMER COMPLAINED ABOUT HAVING PROBLEMS WITH VEHICLE,  RACK AN PINION  STEERING LOCKING.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10022842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/11/2003","vin":"2FMZA5140WB","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER HAS CALLED SEVERAL DEALERSHIPS TO HAVE FOUR RECALLS DONE AND THEY WERE REFUSING TO HONOR THEM.  RECALL # 01V199 CONCERNING FRONT SPRINGS:COIL SPRING/ 99V147 000 CONCERNING BRAKE MASTER CYLINDER/ 00E11 FORD'S ADDITIONAL WARRANTY FOR FRONT SPRINGS:COIL SPRING  CORROSION, AND  01M 03.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10021332,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2003","dateComplaintFiled":"06/10/2003","vin":"1FMPU18L6WL","components":"STEERING,EXTERIOR LIGHTING","summary":"WHEN STEERING WHEEL IS TILTED TO LOWEST POSITION TURN SIGNALS FAIL TO OPERATE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10021238,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2003","dateComplaintFiled":"06/08/2003","vin":"1FMRU18W3WL","components":"SUSPENSION","summary":"WHILE VEHICLE WAS BEING SERVICED FOR AN OIL CHANGE, IT WAS DISCOVERED THAT THE STABILIZER BAR LINK BOLTS WERE MISSING FROM THE FRONT END.             *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10022471,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2003","dateComplaintFiled":"06/05/2003","vin":"1FMPU18L0WL","components":"STEERING","summary":"WHEN THE VEHICLE WAS TURNED, THE DRIVER'S TIRE TURNED OUTWARD, WHICH WAS THE RESULT OF A BROKEN TIE ROD.    *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10022285,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2003","dateComplaintFiled":"06/04/2003","vin":"","components":"STEERING,VISIBILITY","summary":"WHEN TILTING THE STEERING WHEEL  WINDSHIELD WIPERS WOULD NOT WORK. DEALER NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10022095,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2003","dateComplaintFiled":"06/03/2003","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING THE VEHICLE AND NO WARNING FRONT LEFT SPRING COIL CRACKED, CAUSING THE VEHICLE TO FALL TO THE GROUND. DEALER NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10022023,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/02/2003","dateComplaintFiled":"06/02/2003","vin":"","components":"WHEELS","summary":"WHILE DRIVING AT 35 MPH PASSENGER'S SIDE WHEEL CAME OFF. THIS CAUSED LOSS OF CONTROL. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10020905,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2003","dateComplaintFiled":"06/02/2003","vin":"1FMPU18L0WL","components":"SUSPENSION","summary":"I JUST HAD TO REPLACE THE FRONT STABILIZER BAR LINKS ON MY 1998 EXPEDITION. MY HUSBAND HAD TO REPLACE THE LINKS ON HIS 1997 EXPEDITION DURING THE PAST YEAR, TOO. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10020799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2003","dateComplaintFiled":"05/31/2003","vin":"1FMRU17L6WL","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING, BLEW A #3 SPARK PLUG.     *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10020753,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2003","dateComplaintFiled":"05/30/2003","vin":"2FMDA5147WB","components":"SUSPENSION","summary":"ON 5/22/03 I WAS DRIVING DOWN THE HIGHWAY AND EXPERIENCED A SUDDEN FEELING THAT THE FRONT END OF MY VEHICLE DROPPED AND HEARD SOME OF THE WORST NOISES I HAD EVER HEARD.  UPON DRIVING THE VEHICLE HOME (SLOWLY) MY HUSBAND CAME HOME AND TOOK OFF THE TIRE.  WE DISCOVERED THAT THE FRONT COIL SPRING OVER THE STRUT HAD COLLAPSED AND THE VEHICLE COULD NOT BE DRIVEN. WE PAID OUT OF OUR POCKETS TO GET THE VEHICLE FLAT BEDDED TO THE LOCAL FORD DEALERSHIP.  THE PARTS HAVE BEEN ON NATIONAL BACK ORDER AND IT'S BEEN OVER A WEEK.  I AM PERSONALLY IN JEOPORDY OF LOOSING MY JOB BECAUSE I HAVE ONLY BEEN ABLE TO WORK 1/2 DAY.(1 VEHICLE LEFT, 2 WORKING PARENTS WITH 3 KIDS) NOW I AM BEING TOLD THAT THE TIRE ON THAT SIDE IS DAMAGED AND CAN NOT BE TRUSTED TO BE DRIVEN ON, AND THE VAN NEEDS A FRONT END ALIGNMENT.  FORD IS SAYING THIS IS NOT COVERED AND REFUSES TO DO ANYTHING ABOUT IT.  WE RECEIVED THE RECALL NOTICE 6 DAYS AFTER THE SPRING COLLAPSED.  IT IS FOR SPRING SHIELDS, AT THE FORD CUSTOMER SERVICE NUMBER TOLD ME THE SHIELDS ARE TO BE INSTALLED SO THAT IF THE SPRING COLLAPSES IT DOESN'T DAMAGE THE REST OF THE FRONT END AND CAUSE AN ACCIDENT.  IS THIS ALL FORD IS RESPONSIBLE TO DO?  THERE ARE THOUSANDS OF THESE VANS ON THE ROAD THAT ARE A POTENTIAL DANGER.  THEY KNOW THAT THESE SPRINGS ARE A HAZARD AND THEY DON'T COVER TOWING, REPLACE OR REPAIR OF TIRES ETC THAT GET DAMAGED DUE TO THEIR DEFECTIVE PARTS.  MY TIRE IS ONLY 1 MONTH OLD.  I JUST REPLACED IT.  THEIR ONLY RESPONSIBILITY IS TO TRY TO MAKE SURE NO ONE GETS KILLED IN AN ACCIDENT CAUSED BY A DEFECTIVE PART ON THEIR VAN.  WHY ARE THEY ABLE TO SAY THE GET THE 5 STAR SAFETY RATING FROM THE GOVERNMENT, THAT MAKES PEOPLE THINK THESE VEHICLES ARE SAFE.  MY COLLAPSED DOING 50 MPH GOING HOME FROM MY MORNING RUN AS A SCHOOL BUS DRIVER.  I HAD JUST DROPPED MY SON OFF TO DAYCARE 10 MINUTES BEFORE.  THIS COULD HAVE BEEN A MUCH WORSE INCIDENT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10020759,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2003","dateComplaintFiled":"05/30/2003","vin":"2FMZA5142WB","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING","summary":"CONTINUAL PROBLEMS WITH INTERIOR LIGHTS AND LOCKS BECAUSE OF THE DOOR AJAR MONITOR. HAVE TO USE PASSENGER SIDE DOOR TO ENTER BECAUSE DRIVERS DOOR NORMALLY SETS IT OFF, AND HAVE TO UNPLUG BATTERY TO LET SYSTEM RESET, SO BATTERY DOES NOT GO DEAD WHICH NORMALLY TAKES A COUPLE OF DAYS.  LOCKS WILL LOCK AND UNLOCK ON THEIR OWN WHILE DRIVING.  DOOR AJAR WILL ALSO ACTIVATE WITH THE OTHER DOORS ON ITS OWN WHILE YOU ARE DRIVING.  THIS HAS BEEN HAPPENING FOR AT LEAST TWO YEARS.  EVERYTIME I WANTED TO TAKE IT TO THE DEALER, IT WOULD STOP AND THE DEALER SAID THEY COULD DO NOTHING UNLESS IT WAS HAPPENING AT THE TIME.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10021937,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2003","dateComplaintFiled":"05/30/2003","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"WHILE CHECKING FRONT SUSPENSION  CONSUMER OBSERVED THAT DRIVER'S SIDE LINKAGES BROKE. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER A RECALL. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10020536,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2000","dateComplaintFiled":"05/26/2003","vin":"2FMDA51UXWB","components":"POWER TRAIN","summary":"TRANSMISSION STALLS DURING DOWN SHIFTING AT LOW SPEEDS. SHIFTS HARD INTO GEAR, CAUSING THE VEHICLE TO LUNGE FORWARD,THREE TIMES HAS BEEN REPAIRED,FIRST TIME @ 32000,3600,65,000.  DEALER SAID THAT IT'S A KNOWN PROBLEM,BUT THERE IS NO FIX.   *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10020315,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2003","dateComplaintFiled":"05/21/2003","vin":"","components":"POWER TRAIN","summary":"THE GAS PEDAL WAS PRESSED WHILE DRIVING 55 MPH BUT THE VEHICLE WOULD NOT GAIN ANY SPEED.  THE DEALER WAS CONTACTED AND THE TECHNICIAN INDICATED THAT THE TRANSMISSION NEEDED TO BE REPLACE.  *NLM   SPOKE WITH CONSUMER 10/16/07 , WAS TOLD TO DISREGARD COMPLAINT.  VEHICLE HAS BEEN TRADED.  *LJ","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10019495,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/19/2003","vin":"","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"WHILE DRIVING, THE VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC WITHOUT WARNING. THE DEALER STATED THE TRANSMISSION AND HEAD GASKET NEEDED TO BE REPLACED.*AK                  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10020087,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2003","dateComplaintFiled":"05/19/2003","vin":"PLEASE FILL","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLES SPARK PLUGS BLEW AND CAUSED THE VEHICLE TO BE INOPERATIVE.  *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10018857,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2003","dateComplaintFiled":"05/17/2003","vin":"1FMRU1760WL","components":"SUSPENSION","summary":"AUTO TENDS TO VIBRATE CONSTANTLY AT OR BETWEEN 65/75 MPH  HAVE SPENT NUMEROUS TIMES GETTING IT ALIGNED BUT DOESN'T SEEM TO HELP PROBLEM. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10019857,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/14/2003","vin":"1FMPU18L2WL","components":"SUSPENSION","summary":"WHILE DRIVING AT 40 MPH THE TORSION BAR SNAPPED WHICH CAUSED THE RIGHT SIDE OF THE VEHICLE TO DROP TO THE GROUND. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10019721,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2003","dateComplaintFiled":"05/13/2003","vin":"","components":"UNKNOWN OR OTHER","summary":"THE CABLE WHICH HOLDS THE ASSEMBLY OF THE SPARE TIRE UNDER THE VEHICLE BROKE WHILE DRIVING AND CAUSED THE TIRE TO DROP ONTO THE ROADWAY.   *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10019614,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2003","dateComplaintFiled":"05/12/2003","vin":"2FMDA5148WB","components":"ENGINE AND ENGINE COOLING","summary":"THE HEAD GASKET FAILED.  A TECHNICAL SERVICE BULLETIN WAS ISSUED FOR THE EARLIER MODELS.      *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10019311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2003","dateComplaintFiled":"05/07/2003","vin":"","components":"POWER TRAIN","summary":"THE VEHICLE JERKED WHEN DRIVING AT ANY SPEED.    *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10018366,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2002","dateComplaintFiled":"05/07/2003","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL TANK BROKEN / PUNCTURED WHEN RAN OVER ON A UNKNOWN OBJECT (SUSPECT TIRE PIECE) DURING NIGHT ON A RAINY DAY.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017905,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2002","dateComplaintFiled":"04/30/2003","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"THE HYDRAULIC LIFTS WERE HELD IN PLACE BY A SCREW ON BOTH SIDES OF THE TAILGATE.  THE SCREW ON THE LEFT SIDE BROKE. AS A RESULT THE TAILGATE RELEASED AND SLAMMED DOWN VERY HARD.   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017907,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/30/2003","vin":"","components":"SUSPENSION","summary":"THE SWAY BAR BROKE OFF INSIDE THE BUSHING. WHICH CAUSED THE VEHICLE TO RIDE ROUGH AND BOUNCE UP AND DOWN.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10016794,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2003","dateComplaintFiled":"04/30/2003","vin":"1FMPU18L7WL","components":"ENGINE AND ENGINE COOLING","summary":"NUMBER THREE SPARK PLUG AND ASSEMBLY BLOWN OUT OF HEAD.  I HAVE FOUND THIS TO BE COMMON WITH MANY 5.4 LITRE MOTORS SINCE EXPERIENCING THIS.  LOCAL FORD DEALER TOWNE FORD IN REDWOOD CITY WANTED $2,000.00 TO INSPECT AND THEN START TO TALK ABOUT REPAIR COSTS.  TOWED VEHICLE TO MISSION VALLEY FORD IN SANTA CLARA WHERE SERVICE ADVISOR OBTAINED AN EXTENDED WARRANTY FROM FORD TO HAVE HEAD REPLACED DUE TO NUMEROUS SIMILAR PROBLEMS.  REPAIR COST $1900.00 FOR WICH I HAD TO PAY $750.00.      THE MOTOR MUST BE PULLED FROM TRUCK TO REPLACE THE HEAD.  I HAD BEEN INFORMED BY ONE FLEET OWNER OF TRUCKS WITH SEVERAL OF THESE MOTORS THAT HAD EXPERIENCED THE SAME PROBLEM WITH THE SAME MOTORS AS MINE, THAT ONE VEHICLE BLEW OUT A SPARK PLUG ON THE DRIVER SIDE AFTER REPLACING THE HEAD ON THE PASSENGER SIDE.  I HAD BOTH HEADS REPLACED AT THE SAME TIME AND WAS TOLD BY THE SERVICE ADVISOR THAT FORD HAD CHANGED THE PART NUMBERS OF THE HEADS INDICATING THAT A CHANGE HAD BEEN MADE TO THE NEW HEADS SUPPLIED FOR REPLACEMENT.  THE TOTAL COST WAS $2,500.00 FOR BOTH HEADS REPLACED.        THE PROBLEM IS THAT THE HEADS DO NOT HAVE ENOUGH SURFACE AREA IN THEM TO PROPERLY HOLD THE SPARK PLUG SECURELY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10016577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2003","dateComplaintFiled":"04/27/2003","vin":"1FMPU18L7WL","components":"SUSPENSION","summary":"FRONT RIGHT STABILIZER LINK FAILED ON MY 1998 FORD EXPEDITION.    *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10016549,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2003","dateComplaintFiled":"04/26/2003","vin":"2FMZA5145WB","components":"ELECTRICAL SYSTEM","summary":"MY 1998 WINDSTAR CAUGHT FIRE TODAY.  THE FIRE APPEARED TO START IN THE DRIVER'S DOOR LOCK COMPONENT.  THE ENTIRE DRIVER'S SEAT WAS DESTROYED, THE WINDSHIELD MELTED AND CRACKED AND THE CEILING AND DASHBOARD MELTED.  THE ENTIRE VAN IS SMOKE-DAMAGED.  THE VAN HAD SEVERAL AUTO-LOCK, INSTRUMENTATION AND DOOR AJAR PROBLEMS WHICH HAD BEEN ADDRESSED BY THE DEALERSHIP.   *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017591,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2003","dateComplaintFiled":"04/25/2003","vin":"2FMDA5146WB","components":"WHEELS","summary":"WHILE DRIVING, THE LEFT FRONT WHEEL LUG NUTS SHEARED COMPLETELY OFF, WHICH CAUSED THE WHEEL TO COME OFF.         *JB,,,EXTENSIVE DAMAGE WHICH INCLUDED REPLACING TIRE, WHEEL, LUGS:NUTS AND BODY DAMAGE TO DOOR AND FRONT FENDER FROM SKIDDING ON WHEEL AFTER TIRE FELL OFF. COULD NOT OPEN DRIVER'S DOOR. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10016430,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2003","dateComplaintFiled":"04/23/2003","vin":"2FMZA5140WB","components":"POWER TRAIN","summary":"POWER TRANSMISSION ON 98 FORD WINDSTAR FAILED. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017371,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/22/2003","vin":"1FMPU18LXWL","components":"SUSPENSION","summary":"THE FRONT WHEEL BEARING FAILED AT A LOW MILEAGE.        *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10016273,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2003","dateComplaintFiled":"04/21/2003","vin":"1FMPU18L9WL","components":"SUSPENSION","summary":"I HAVE A 1998 FORD EXPEDITION XLT, AND I HAVE FOUND THAT BOTH FRONT STABILIZER BAR LINKS ARE BROKEN OFF. THIS IS A MAJOR ROAD HAZARD TO MY LIFE AND ANYONE ELSE ON THE ROAD. HAS THIS BEEN RECALLED. I KNOW SOMEONE THAT JUST HAD TO REPLACE THEIRS. IF NOT FOR THEM I WOULD BE NO WISER.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10015264,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2003","dateComplaintFiled":"04/07/2003","vin":"2FMZA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING 35 MPH  ENGINE LOCKED UP WITHOUT WARNING , LEAVING THE CONSUMER WITHOUT POWER. THE DEALER WAS NOTIFIED.   *NLM.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10014078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2003","dateComplaintFiled":"04/07/2003","vin":"1FMPU18L2WL","components":"SUSPENSION","summary":"MY 1998 FORD EXPEDITION'S RIGHT TORSION BAR JUST SNAPPED IN HALF ON MARCH 21, 2003.  WHILE SITTING IN MY GARAGE.  I HAD JUST GOTTEN HOME, RIGHT BEFORE IT HAPPENED THANK GOODNESS.  THE CAR HAD TO BE TOWED.  I WAS TOLD THIS SHOULD NOT HAVE HAPPENED.  I WAS GIVEN THE TORSION BAR AS PROOF TO OFFER FORD THAT IT IS INDEED A DEFECT.  HOWEVER, FORD REALLY DOES NOT WANT TO HEAR THAT. THIS IS MY PROBLEM AND THEY WILL DO NOTHING.  ( I WAS TOLD TO HOLD ON TO MY RECEIPT, JUST IN CASE THERE IS A RECALL) I HAVE FOUND OVER 31 COMPLAINTS ABOUT THIS PROBLEM AND NOTHING IS BEING DONE ABOUT IT.  WHAT IS IT GOING TO TAKE TO HAVE THIS PROBLEM ADDRESSED?  NO ONE WAS HURT THIS TIME, BUT, WHAT ABOUT THE NEXT.  I CAN'T STAND THE THOUGHT OF PUTTING MY CHILDREN AND MYSELF BACK IN THIS CAR KNOWING THE LEFT ONE COULD BREAK JUST AS EASY AS THE RIGHT ONE DID AND I COULD BE ON THE HIGHWAY THIS TIME.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10015093,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2001","dateComplaintFiled":"04/03/2003","vin":"2FMDA5141WB","components":"UNKNOWN OR OTHER","summary":"WHEN A TURN WAS MADE OR THE BRAKES WERE APPLIED THERE WAS A LOUD POPPING NOISE. THE LOCATION OF THE  NOISE WAS UNKNOWN, THEREFORE THE DEALER WAS UNABLE TO CORRECT THE PROBLEM. *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10013813,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2003","dateComplaintFiled":"04/02/2003","vin":"","components":"SEAT BELTS","summary":"WE OWN A 1998 FORD WINDSTAR.  WHEN THE CAR WAS LESS THAN A YEAR OLD WE TOOK IT IN TO HAVE A FRAYED SEAT BELT REPAIRED.  I HAVE THE PAPERWORK FOR THIS REPAIR.  WE THEN HAD A BABY AND INSTALLED A FIVE POINT HARNESS CAR SEAT IN THAT SEAT POSITION.  THE CAR SEAT REMAINED THERE FOR FOUR YEARS, (REMOVED ONLY WHEN SO FILTHY IT HAD TO BE CLEANED), THUS THE SEAT BELT REMAINED LOCKED IN POSITION AND WAS NOT PULLED OUT OR RETRACTED DURING THAT TIME. THAT BABY IS NOW OLD ENOUGH TO NEED A BOOSTER SEAT (WHICH UTILIZES THE SEAT BELT DIRECTLY).  WITHIN SIX MONTHS OF STARTING TO USE THE BOOSTER SEAT DAILY WE NOTICED THAT THE SEAT BELT WAS ONCE AGAIN FRAYING.  I CALLED THE DEALER AND HE TOLD ME TO BRING IT IN. WE TOOK IT BACK TO THE ORIGINAL REPAIR PLACE (WITH THE PAPERWORK FROM THE FIRST REPAIR) AND EXPLAINED THE SITUATION.  THEY TOLD US THAT SINCE THE FIRST REPAIR WAS AT 7138 MILES AND THE VAN NOW HAS 89,123 MILES ON IT THAT THE SEAT BELT WAS NO LONGER UNDER WARRANTY.   *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10014721,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/31/2003","vin":"2FMZA5148WB","components":"SUSPENSION","summary":"CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE LEFT FRONT SPRING  BREAKING. THE VEHICLE WAS TOWED TO THE SHOP AND THE SPRINGS WERE REPLACED BUT THE SHIELDS FOR THE SPRING WERE NOT REPLACED.  THE CONSUMER DOES NOT FEEL SAFE DRIVING THE VEHICLE BECAUSE THE SAME PROBLEM MAY OCCUR.    *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10014794,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2003","dateComplaintFiled":"03/31/2003","vin":"","components":"STEERING","summary":"THE STEERING STABILIZER BOLTS  BROKE.   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10013589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2003","dateComplaintFiled":"03/28/2003","vin":"2FMZA5147WB","components":"POWER TRAIN","summary":"AUTOMATIC TRANSMISSION FAILED WHILE DRIVING (60,000 MILES ON VAN). *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10014666,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/28/2003","vin":"","components":"ELECTRICAL SYSTEM","summary":"THE TAIL LIGHT AND INTERIOR LIGHTS STAYED ON AFTER TURNING THE VEHICLE OFF AND SHUTTING THE DOOR.   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10013554,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2003","dateComplaintFiled":"03/27/2003","vin":"2FMDA5141WB","components":"POWER TRAIN","summary":"RELIABILITY ISSUE: 1998 FORD WINDSTAR AUTOMATIC TRANSMISSION FAILED AT 33,000 MI, THEN THEIR REPLACEMENT FAILED AFTER ANOTHER 65,000 MI, THEN THE $2700 REBUILD FAILED AFTER ANOTHER 29,000 MILES. THIS IS GARBAGE!!!   *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10010967,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2003","dateComplaintFiled":"03/24/2003","vin":"1FMRU18W3WL","components":"STEERING","summary":"TIE ROD BROKE WHILE DRIVING OFF HIGHWAY 25-30 MPH, RESULTING IN TIE ROD AND BALL JOINT TO BE REPLACED.        *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10010699,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2003","dateComplaintFiled":"03/18/2003","vin":"2FMDA5146WB","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"DOOR AJAR BELL AND LIGHTS DO NOT GO OUT, LOCKS DO NOT WORK PROPERLY IN PASSENGER REAR DOOR.  DOORS CLOSE FINE BUT BELL AND LIGHTS PERSIST AT ALL TIMES.  FUSE HAD TO BE REMOVED FOR NIGHT DRIVING AND TO PREVENT A DEAD BATTERY.  I CANT HEAR THINGS AROUND ME OUTSIDE DUE TO DOOR AJAR BELL.  BELL TONE IS LOUD AND CAUSING HEADACHES.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Vehicle","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10010651,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2002","dateComplaintFiled":"03/17/2003","vin":"","components":"INTERIOR LIGHTING","summary":"DOOR AJAR LIGHT STAYS ON ALL THE TIME.  CHIMES STAY ON WHEN CAR IS STARTED UNTIL THE SPEED REACHES AROUND 15 MPH.  BUT AS SOON AS I SLOW DOWN AND STOP, THE CHIMES COME ON AGAIN.    *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10011309,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2003","dateComplaintFiled":"03/10/2003","vin":"1FMPU18L9WL","components":"VEHICLE SPEED CONTROL","summary":"THE ACCELERATOR BECAME STUCK, WHICH CAUSED THE VEHICLE TO LUNG FORWARD.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10010067,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2003","dateComplaintFiled":"03/06/2003","vin":"NOT AVAILAB","components":"SUSPENSION","summary":"THE TORSION BAR BROKE.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10007299,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/05/2003","vin":"","components":"POWER TRAIN","summary":"THE VEHICLE EXPERIENCED TRANSMISSION PROBLEMS.   *TT  *JB *TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10009973,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2003","dateComplaintFiled":"03/05/2003","vin":"2FMDA5143WB","components":"STEERING","summary":"THE VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL 97 V 165 000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10011338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/1999","dateComplaintFiled":"03/05/2003","vin":"2FMZA5147WB","components":"POWER TRAIN","summary":"NAR 03/05/2003   THE CONSUMER EXPERIENCED ONGOING PROBLEMS WITH MOVING THE COLUMN SHIFT FROM ONE SHIFT TO ANOTHER.    *CB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10009812,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/04/2003","vin":"1FMPU18L7WL","components":"VEHICLE SPEED CONTROL","summary":"THE GAS PEDAL BECAME STUCK DURING COLD WEATHER.  *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10008346,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2002","dateComplaintFiled":"03/02/2003","vin":"2FMZA514XWB","components":"ELECTRONIC STABILITY CONTROL,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"ABS SYSTEM IS CONSTANTLY MALFUNCTIONING, BRAKES GIVE OUT, TRACTION CONTROL IS TURNING OFF AND ON.  DRIVERS SIDE LOCK DOES NOT WORK WITH ALARM REMOTE.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10008087,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2003","dateComplaintFiled":"02/25/2003","vin":"","components":"SUSPENSION","summary":"FRONT DRIVER'S SIDE TORSION BAR (CALLED A SPRING BY MY MECHANIC) CRACKED IN 2 PIECES CAUSING VEHICLE TO LEAN TO THE LEFT. ABOUT A MONTH LATER THE RIGHT SIDE BAR ALSO CRACKED CAUSING VEHICLE TO LEAN TO THE RIGHT. VEHICLE IS BARELY DRIVABLE IN THIS CONDITION.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10009075,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2003","dateComplaintFiled":"02/24/2003","vin":"FULLFILL","components":"STEERING","summary":"THE STEERING WHEEL WAS DIFFICULT TO TURN.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005872,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2003","dateComplaintFiled":"02/15/2003","vin":"2FMDA5144WB","components":"STRUCTURE","summary":"I PUCHASED MY VAN ON 2/24/02 WITH 55K ON IT FROM CAVALIER FORD  IN CHESAPEAKE ,VA. THE VAN WAS TAKEN  BACK TO CAVALIER FORD IN CHESAPEAKE, VA. ON 2/12/03 BECAUSE OF A POPPING SOUND COMING FROM THE FRONT AREA WHEN BREAKS ARE APPLIED AND SOMETIMES WHILE TURNING. THE MECHANIC DISCOVERED SEVERE CRACKING IN SUB FRAME WHERE RIGHT STRUT ROD ATTACHES. THE MECHANIC HAS NEVER SEEN ONE DO THIS AND SAID I COULD LOSE MY STEERING IF IT CRACKS ALL THE WAY WHILE I AM DRIVING. HE SAID COULD BE MANUFACTUER DEFECT. EST. COST FOR REPAIRS $3,000.00. I ONLY HAVE 65K ON THE VAN AND HAVENT EVEN HAD IT A YEAR YET. THERE IS NO EVIDENCE OF VAN BEING IN A WRECK. THIS IS NOT COVERD UNDER MY EXTENDED WARRENTY . HAS THIS BEEN A PROBLEM WITH OTHER WINDSTARS AND WHAT DO YOU SUGGEST THAT I CAN DO? L.J.  VA. BEACH,VIRGINIA","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10007561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2002","dateComplaintFiled":"02/15/2003","vin":"2FMDA5149WB","components":"POWER TRAIN","summary":"TRANSMISSION STARTED SLIPPING AND STOPPED ALTOGETHER WITHIN ONE DAY.      PH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005854,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2003","dateComplaintFiled":"02/14/2003","vin":"2FMZA5148WB","components":"POWER TRAIN","summary":"THE AUTOMATIC TRANSMISSION FAILED.  MR  SCC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10007282,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2003","dateComplaintFiled":"02/13/2003","vin":"1FMRU18W8WL","components":"ENGINE AND ENGINE COOLING","summary":"THE VEHICLE EXPERIENCED A COOLANT LEAK.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10007380,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2003","dateComplaintFiled":"02/13/2003","vin":"2FMDA51U5WB","components":"SUSPENSION","summary":"THE FRONT COIL SPRINGS FAILED AFTER THE RECALL WAS PERFORMED.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10007063,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2003","dateComplaintFiled":"02/11/2003","vin":"PROVIDE","components":"SUSPENSION","summary":"THE FRONT TORSION BAR BROKE.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10006820,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2002","dateComplaintFiled":"02/10/2003","vin":"NOT AVAILAB","components":"SUSPENSION","summary":"THE SWAY BAR BROKE, WHICH CAUSED THE VEHICLE TO PULL TO THE LEFT.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005590,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2003","dateComplaintFiled":"02/10/2003","vin":"2FMZA5143WB","components":"STEERING","summary":"FOR THE SECOND TIME IN ONE YEAR, OUR 1998 FORD WINDSTAR (VIN [XXX])  IS IN NEED OF REPAIR TO CORRECT A POWER STEERING FLUID LEAK. I UNDERSTAND THERE ARE TWO SERVICE BULLETINS THAT HAVE BEEN ISSUED ON THIS DEFECT (BC3150970219 AND 0156).     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005522,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2003","dateComplaintFiled":"02/08/2003","vin":"1FMRU18W0WL","components":"INTERIOR LIGHTING","summary":"I OWN A 1998 FORD EXPEDITION, WHEN IT RAINS ALL THE INTERIOR LIGHTS STAY ON,THE PANEL IS SAYING DOOR AJAR(WHEN IN FACT THERE IS NO DOOR AJAR).THERFORE ALL INTERIOR LIGHTS STAY ON AS IF THERE WERE A DOOR AJAR. I FIND THIS VERY DANGEROUS TO DRIVE WITH ALL THE INTERIOR LIGHTS ON EXPECIALLY AT NIGHT.FORD TOLD ME IT WAS A FAULTY SWITCH.I VE SPOKEN WITH OTHER PEOPLE WITH THE SAME ISSUE.ALSO 128 FORD SOLD ME THIS VEHICLE WITH A RECALL THAT WAS NEVER CHECKED. THEY NEVER DID A SAFETY CHECK AS THEY STATED. WHEN I PICKED UP THE VEHICLE IT WAS NEVER MOVED FROM THE SPOT WHERE I LEFT IT, AND THEY NEVER PUT A INSPECTION STICKER ON THE VEHICLE AND NEVER LOOKED IT OVER.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005477,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2003","dateComplaintFiled":"02/07/2003","vin":"1FMPU18L5WL","components":"ENGINE AND ENGINE COOLING","summary":"AT 58,000 MILES ONE OF THE SPARK PLUGS WAS BLOWN OUT OF THE CYLINDER HEAD ON THE DRIVERS SIDE.  THE REPAIR REQUIRED A REPLACEMENT HEAD ASSEMBLY; HOWEVER, NO HEADS ARE AVAILABLE IN THE ENTIRE COUNTRY.  ONLY OPTION FROM FORD WAS TO REPLACE THE ENGINE!  THE ENGINE HAD ALREADY BEEN REPLACED AT 33,900 MILES DUE TO A PISTON SLAP PROBLEM.  THE CYLINDER HEAD ONLY HAD 25,000 MILES ON IT WHEN THE SPARK PLUG BLEW OUT.  FORD WOULD NOT PROVIDE ANY ASSISTANCE DUE TO THE FACT THAT THE ENGINE WARRANTY RAN OUT AT 24,000 MILES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005483,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2003","dateComplaintFiled":"02/07/2003","vin":"2FMDA5144WB","components":"POWER TRAIN","summary":"AT 45,000 MILES ON 1998 FORD WINDSTAR GL,TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. HAD TO TURN VEHICLE OFF FOR A WHILE THEN IT WOULD SHIFT. HAD TO STOP APP. 6 TIMES TO TRAVEL 8 MILES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005370,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2000","dateComplaintFiled":"02/05/2003","vin":"","components":"INTERIOR LIGHTING","summary":"INTERIOR DOME LIGHT STAYS ON UNTIL 15-20MPH IS REACHED. DASH LIGHT INDICATOR SAYS DOOR IS OPEN. ISOLATED PROBLEM TO SLIDING DOOR ON PASSENGER SIDE. PROBLEM IS INTERMITTENT. TAKE TO FORD DEALERSHIPS ON 3 SEPERATE OCASSIONS AND ALL 3 TIMES THE PROBLEM MYSTERIOUSLY WENT AWAY. ALSO WHEN THIS HAPPENS THE REAR WIPER DOESN'T WORK ALL THE TIME.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10006287,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2002","dateComplaintFiled":"02/04/2003","vin":"FULL FILL","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER STATES THE SPARK PLUGS POPS OUT OF ENGINE CAUSING THE VEHICLE TO LOSE POWER. DEALER HAS BEEN NOTIFIED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005253,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2002","dateComplaintFiled":"02/04/2003","vin":"2FMZA5141WB","components":"SERVICE BRAKES, AIR,ELECTRICAL SYSTEM","summary":"1998 FORD WINDSTAR; FRONT BRAKES SEEM TO HAVE CONTINUOUS SHIMMY; PASSENGER SIDE DOOR LOCK UNCOOPERATIVE UNLOCKING WITH REMOTE; ENGINE LIGHT OFF/ON OFTEN, DOESN'T SEEM TO BE A REASON; ELECTRICAL PANEL MALFUNCTIONING AFTER 104,000 MILES,(ENGINE LIGHT CONSTANTLY ON, ABS LIGHT ON, TRAC LIGHT CONSTANT FLASHING, AND FUEL GAUGE NOT READING GAS IN TANK)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005294,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2002","dateComplaintFiled":"02/04/2003","vin":"2FMDA5142WB","components":"FUEL SYSTEM, OTHER","summary":"CAR STALLS AND CUTS OFF WHEN SLOWING DOWN TO STOP - MAKING SHARP TURNS - WHEN COMPLETELY FILLING GAS TANK UP - AT THE HALF WAY POINT ON FUEL GAUGE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10006226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2002","dateComplaintFiled":"02/03/2003","vin":"FU;; FILL","components":"SUSPENSION","summary":"WHILE DRIVING THE VEHICLE WOULD  PULL TO THE LEFT SIDE OF THE ROAD. DEALER NOTIFIED.   PH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":568393,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2002","dateComplaintFiled":"02/03/2003","vin":"2FMZA51U3WB","components":"TIRES","summary":"WHILE DRIVING AND WITH NO WARNING, TREAD SEPARATED FROM TIRE.  P20570T15.  DOT W2M01P1188.   *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005175,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2002","dateComplaintFiled":"02/03/2003","vin":"","components":"SERVICE BRAKES, AIR","summary":"ON 12/7/01 MY ABS LIGHT CAME ON AND THE TRAC OFF LIGHT STARTED BLINKING.  I TOOK IT INTO THE INVER GROVE FORD, MN AND THE DIAGNOSIS WAS BROKEN WHEEL SENSOR AND HAD TO REPLACE THE ECU.  THAT COST US $1600.00.  THEN ON 12/8/02, THE 2 LIGHTS CAME ON AGAIN.  I CALLED FORD VERY UPSET AND WAS TOLD THAT THERE IS ONLY A 12 MONTH/12,000 MILES WARRANTY ON THE PART.  AFTER ANOTHER DIAGNOSTIC TEST, IT WAS DETERMINED THE ECU AGAIN WENT OUT.  FORD OFFERED TO PAY $500.00 OF THE $1147.00 ESTIMATE, BUT IT INFURIATES ME THAT AUTOMOBILE COMPANIES CAN GET AWAY WITH THIS TYPE OF \"HIGHWAY ROBBERY\" AND ONLY WARRANTY SUCH AN EXPENSIVE PIECE FOR A SHORT PERIOD OF TIME.  IT IS NOW A SAFETY ISSUE, BECAUSE MY ANTI-LOCK BRAKES DO NOT WORK!  WHAT AM I TO DO?","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005103,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2003","dateComplaintFiled":"02/02/2003","vin":"","components":"ELECTRICAL SYSTEM","summary":"AFTER STOPPING A MY VAN, THE INTERIOR LIGHTS DO NOT TURN OFF AND THE DASHBOARD SHOWS AN OPEN DOOR ALTHOUGH ALL DOORS ARE CLOSED. THE BEEPING NOISE INDICATING THE DOOR IS OPENED CONTINUES TO MAKE NOISE. THE DOORS NO LONGER LOCK. THIS CONDITION CONTINUED EVEN WHEN THE CAR IS RUNNING. THE DEALER SAID TO JUST REMOVE THE INTERIOR BULBS OR JUST PULL THE FUSE. WHEN THE DEALER PULLED THE  FUSED THE BRAKE LIGHTS NO LONGER WORKED AND THE CAR COULD NO LONGER GO OUT OF PARK BUT THE INTERIOR  LIGHTS WENT OUT. THE DEALER SAID I MUST START THE CAR WITH GEAR SHIFT  HALF WAY BETWEEN PARK AND NEUTRAL.  THE DEALER SAID THIS IS A VERY UNIQUE PROBLEM AND IS CAUSED BY SOMETHING THAT I DID. I STATED THAT'S  ABSURD. THE FORD DEALER MECHANIC THEN SAID IT MUST BE ONE OF SENSORS PROBABLY THE DRIVERS DOOR.  NOW  I SEE THERE ARE OTHERS THAT HAVE  THE EXACT SAME PROBLEM. THIS IS A VERY SERIOUS AND DANGEROUS PROBLEM.   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10006076,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/31/2003","vin":"","components":"AIR BAGS","summary":"REAR ENDED CAUSING A FRONT-END COLLISION AND NEITHER AIR BAG DEPLOYED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.     TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10005004,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2003","dateComplaintFiled":"01/31/2003","vin":"2FMDA5145WB","components":"VISIBILITY,LATCHES/LOCKS/LINKAGES","summary":"I HAVE A 98 FORD WINDSTAR FAMILY VAN VIN# [XXX] I PURCHASED THE VAN IN JUNE OF 2002 IT IS STILL UNDER WARRANTY AND HAD A FULL INSPECTION BY THE SERVICE DEPT ACCORDING TO THE DEALERSHIP WHEN PURCHASED, I WAS DRIVING BY MYSELF ON A SUNDAY RETURNING FROM VISITING MY ELDERLY PARENTS AND AS I WAS DRIVING THE INTERSTATE A HUGE NOISE SCARED ME AND I LOOKED TO THE REAR OF THE VAN AND A WINDOW ON THE PASSENGER SIDE REAR VENT WINDOW WAS GONE, THE TEMP WAS VERY COLD AND NO ONE WAS AROUND IT THANK GOODNESS, IT COULD HAVE AT A DIFFERENT TIME COST A MOTORCYCLE RIDER OR ANYONE IT COULD OF HIT THEIR LIFE OR SERIOUS INJURY, I TOOK THE VAN TO THE FORD DEALERSHIP I BOUGHT IT FROM AND EXPLAINED WHAT HAPPENED FOR THEM TO REPORT AND ALSO EXPLAINED I SHOULD NOT HAVE TO PAY FOR THE REPAIR, I HAD TO PAY FOR IT AND CONTACTED THE FORD MOTOR CO THREE TIMES AND THEY DO NOT SEEM TO BELIEVE THEY SHOULD TAKE CARE OF THIS ISSUE, IT WAS A ELECTRIC WINDOW LATCH THAT MOVES THE WINDOW IN AND OUT AS A VENT THAT MALFUNCTIONED AND BROKE, IT IS ALSO THE ONLY THING THAT HOLDS IT IN. I BELIEVE I COULD NOT HAVE ANTICIPATED THIS TO HAPPEN  AND IT WAS CLEARLY A DEFECT AND I SHOULD BE REIMBURSED AND SOME NOW THAT THEY HAVE CAUSED ME SO MUCH AGGRAVATION.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10006142,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2003","dateComplaintFiled":"01/31/2003","vin":"PROVIDE","components":"VISIBILITY","summary":"CONSUMER WAS HAVING PROBLEM WITH WIPER BACK AND FRONT DRIVER SIDE, WERENOT WORKING AT ALL. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10006143,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2003","dateComplaintFiled":"01/31/2003","vin":"PROVIDE","components":"INTERIOR LIGHTING","summary":"INTERIOR LIGHT (DOME LIGHTS) STAYED ON  WHILE DRIVINGVEHICLE,  EVEN  WHEN CONSUMER WAS NOT DRIVING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER  INFORMATION.*AK  *TR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10003452,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2003","dateComplaintFiled":"01/27/2003","vin":"2FMZA5149WB","components":"STEERING","summary":"POWER STEERING PUMP, STEERING CONTROL SYSTEM AND RACK DEFECTIVE HAS TO BE REPLCED,   RACK AND PINION WAS REPLACED ALREADY WITH ONLY 30,000 MILES","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10003503,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2003","dateComplaintFiled":"01/27/2003","vin":"1FMPU18L8WL","components":"ENGINE AND ENGINE COOLING","summary":"SPARK PLUG BLOWN OUT OF STRIPPED SOCKET","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10003068,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2003","dateComplaintFiled":"01/20/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"DRIVING AT ABOUT 35 MPH IN MODERATE TRAFFIC, ENGINE SLOWED, OIL AND CHECK ENGINE LIGHT CAME ON.  ENGINE BEGAN MAKING A SPUTTERING SOUND AND WHITE SMOKE BILLOWED FROM THE TAIL PIPE.  VEHICLE DECREASED SPEED RAPIDLY, ENDANGERING  THREE CHILDREN.  ENGINE DIAGNOSITC PROVED BLOWN HEAD GASKET.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10002926,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2003","dateComplaintFiled":"01/18/2003","vin":"","components":"ELECTRICAL SYSTEM","summary":"ABS LIGHT COMES ON INTERMITTENTLY AND RED BRAKE LIGHT STAYS ON CONSTANTLY.  WHILE THIS IS HAPPENING, THE REAR WINDSHIELD WIPER WILL NOT SHUT OFF, AND THE FRONT WINDSHIELD WIPERS DO NOT WORK.  THE CHECK ENGINE SOON LIGHT IS CONSTANTLY ON.  THE TURN SIGNALS ARE BLINKING RAPIDLY OR NOT WORKING ON SOME OCCASIONS.  MY WARRANTY HAS EXPIRED AS OF LAST YEAR.  THE TRANSMISSION HAS ALREADY BEEN REBUILT AND WE HAD PROBLEMS WITH THE DOOR AJAR WARNING LIGHTS NOT GOING OFF AND THE DOOR LOCK MOTOR HAD TO BE REPLACED BECAUSE AT FIRST THEY WERE LOCKING ON THEIR OWN REPEATEDLY.  I FEEL LIKE THESE WERE ALL A RESULT OF WIRING PROBLEMS, BUT WE HAD SUCH A HARD TIME GETTING ALL OF THE OTHER THINGS REPAIRED THAT I'M NOT LOOKING FORWARD TO GOING BACK TO THE DEALER AGAIN, ESPECIALLY SINCE THE WARRANTY HAS EXPIRED.  THIS VEHICLE HAS BEEN A LEMON THE WHOLE TIME WE HAVE OWNED IT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10002872,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2003","dateComplaintFiled":"01/17/2003","vin":"2FMDA5144WB","components":"ENGINE AND ENGINE COOLING","summary":"I HAVE MAINTAINED MY 1998 FORD WINDSTAR VERY WELL - HAVING ALL RECOMMENDED MAINTENACE PERFORMED.  IT HAS ONLY 80,000 MILES ON IT AND THE HEAD GASKET NOW HAS A LEAK.  COOLANT HAS LEAKED INTO THE #4 CYLINDER.  THE DEALER WANTS $3500-4500 TO PUT A NEW ENGINE IN IT.  THE HEAD GASKET LEAKING IS  A KNOWN PROBLEM WITH WINDSTARS.  FORD HAS HAS A PROGRAM FOR EARLIER MODELS TO REPLACE THE ENGINE.  BUT FORD HAS YET TO APPLY THE PROGRAM TO THE 1998 MODELS.  I EXPECT A FORD VEHICLE TO GET AT LEAST 180,000 MILES WHEN THE OWNER HAS ALL RECOMMENDED MAINTENANCE COMPLETED.  I WANT FORD TO PAY FOR A NEW ENGINE! I WAS TO PUT ANOTHER 100,000 MILES ON THAT VAN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10002702,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2003","dateComplaintFiled":"01/15/2003","vin":"1FMPU18L1WL","components":"UNKNOWN OR OTHER","summary":"THIS HAS OCCURRED 8 OR 9 TIMES IN THE LAST 4 WEEKS'  (THE MOST RECENT BEING 01/14/2003)    MY 98 E/B 4X4 RECENTLY BEGAN OVER ACCELERATING AT INTERMITTENT TIMES. (I LIVE IN MN, AND HAVE NOTICED THIS PROBLEM IS WORSE WHEN THE TEMP IS BELOW ZERO.)     I HAVE HAD 2 MINOR ACCIDENTS ALREADY BECAUSE OUT OF THE BLUE MY VEHICLE TAKES OFF AS THOUGH IT IS GOING 70 MILES AN HOUR. THE BRAKES DO NOT SEEM TO WORK WHEN THIS IS OCCURRING.    IN ORDER TO STOP THIS FROM OCCURRING, I NEED TO QUICKLY SHIFT INTO NEUTRAL, WHICH CAUSES THE ENGINE TO REV UP TO 4500 RPM. I HAVE TRIED RESTARTING THE ENGINE MULTIPLE TIMES, AND KICKING DOWN THE GAS PEDAL, AND EACH TIME THE RPM REMAINS HIGH.    WHEN I AM TRAVELING AT HIGHWAY SPEEDS, AND THIS BEGINS TO OCCUR, THE ENGINE REVS TO 3000 RPM, AND DRIVES ITSELF AT 65-70 MPH (ACTS ALMOST AS IF THE CRUISE IS SET).    I HAVE BEEN STRANDED TWICE NOW, AND HAVE FOUND THAT ONCE THE VEHICLE SITS FOR 10 MINUTES OR SO, IT SEEMS TO BE OK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10003902,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2002","dateComplaintFiled":"01/15/2003","vin":"1FMPU18LXWL","components":"LATCHES/LOCKS/LINKAGES","summary":"CONSUMER STATES THAT THE CHILD LOCKS ARE ENGAGING THEMSELVES INTERMITTENTLY WITHOUT WARNING.  DEALER ADVISED THAT LOCKS ARE MECHANICAL AND THEREFORE CAN NOT DUPLICATE PROBLEM.  CONCERNED ABOUT SAFETY OF PASSENGERS IF THEY NEED TO EXIT VEHICLE IN AN EMERGENCY. TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10003691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/13/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER STATEDTHERE ARE PROBLEMS WITH THE VEHICLE. DEALER WAS CONTACTED AND THEY STATED THERE WAS NOTHING WRONG WITH THE VEHICLE.       PH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10001508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/09/2003","vin":"2FMZA5142WB","components":"VISIBILITY","summary":"THERE IS RUST LOCATED ON BOTH SIDES AND THE TOP OF THE WINDSHIELD.  THE RUST WASN'T VISIBLE UNDER THE MOLDING UNTIL REPLACEMENT HAD BEGUN.  *JG *JB  *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10001515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2000","dateComplaintFiled":"01/09/2003","vin":"","components":"TIRES","summary":"TIRES ARE GOODYEAR INTEGRITY.  CONSUMER HAD ALL FOUR TIRES FAIL ON FOUR DIFFERENT OCCASIONS.  *JG *JB  *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"GOODYEAR","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10002442,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2002","dateComplaintFiled":"01/09/2003","vin":"9999","components":"TIRES","summary":"WHILE DRIVING AT 80 MPH, VEHICLE'S LEFT REAR TIRE EXPERIENCED A BLOW OUT.  THE DEALER STATED THAT THE TIRE WAS DEFECTIVE AND REPLACED THE TIRE FREE OF CHARGE.  *NLM  A SECOND TIRE WAS FOUND TO BE DEFECTIVE.  A METAL BELT WAS STICKING OUT OF THE SIDEWALL, WHICH WAS THE SAME PLACE WHERE THE OTHER TIRE FAILED.  SCC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"WRANGLER RTS","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10002221,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/07/2003","vin":"1FMPU18L7WL","components":"SUSPENSION","summary":"CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH SWAB BAR LINKS. ALSO STATED THAT BECAUSE OF THAT IT CAUSES THE STEERING TO NOT BE THE WAY THAT IS SUPPOSED TO BE. DEALER WAS CONTACTED AND HAVE NOT FOUND ANY PROBLEMS. TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10002222,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/07/2003","vin":"1FMPU18L7WL","components":"SUSPENSION","summary":"CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH SWAB BAR LINKS. ALSO STATED THAT BECAUSE OF THAT IT CAUSES THE STEERING TO NOT BE THE WAY THAT IS SUPPOSED TO BE. DEALER WAS CONTACTED AND HAVE NOT FOUND ANY PROBLEMS. TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10002303,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2003","dateComplaintFiled":"01/07/2003","vin":"2FMDA5143WB","components":"ELECTRICAL SYSTEM","summary":"SWITCH OF REAR DEFROSTER SHORTED OUT, CAUSING DASH PANEL TO MELT.  TS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10000539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2002","dateComplaintFiled":"01/06/2003","vin":"1FMRU1762WL","components":"PARKING BRAKE,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS","summary":"INTERRIOR LIGHT FAILS TO GO OFF, EVEN WITH VEHICLE RUNNING.  ON ONE INSTANCE, IT BEGAN FLASHING.  THIS WAS VERY DISTRACTING AND DANGEROUS AS IT WAS AT NIGHT.  I WAS ONLY ABLE TO TURN THE INTERIOR LIGHT OFF BY PULLING THE RELAY.  THIS IS A KNOWN ISSUE WITH 1999-2000 EXPEDITIONS, BUT APPARENTLY IT AFFECTS 1998 VEHICLES AS WELL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10000549,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/04/2002","dateComplaintFiled":"01/06/2003","vin":"1FMPU18L7WL","components":"SUSPENSION","summary":"THE RIGHT TORSION BAR OF MY 1998 FORD EXPEDITION CRACKED IN MARCH 2001. NO INJURIES WERE REPORTED. THE GARAGE THAT REPAIRED MY VEHICLE SAID THAT THERE WAS A DISTINCT DEFECT IN THE TORSION BAR AND GAVE ME THE BAR TO OFFER PROOF TO FORD THAT THIS WAS INDEED AND MANUFACTURER DEFECT. THE FORD MOTOR COMPANY WAS CONTACTED AND NOTIFIED OF THIS PROBLEM. THE COMPANY DRAGGED CORRESPONDANCE OUT WITH US OVER THE NEXT SEVERAL MONTHS. NO RECALL WAS ENACTED.   ON JANUARY 4, 2003 THE LEFT TORSION BAR WENT ON MY 1998 FORD EXPEDITION AS I WAS EXITING THE HIGHWAY. THE TRUCK DROPPED ABOUT 12 INCHES ON THE LEFT HAND SIDE AND I SLAMMED MY HEAD ON THE DRIVER WINDOW. NO SERIOUS INJURY RESULTED, BUT I COULD HAVE LOST CONTROL OF THE VEHICLE AND CAUSED SERIOUS INJURY TO THE OTHERS IN THE CAR AS WELL AS MYSELF.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":10000516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2002","dateComplaintFiled":"01/04/2003","vin":"2FMDA5149WB","components":"POWER TRAIN,SEAT BELTS","summary":"DRIVER FRONT SEATBELT MALFUNCTIONING, PERSISTENT VIBRATION IN RT FRONT END AT 60-65MPH NOT CURED BY NEW STRUTS, SWAY BAR LINKS, SPRINGS ALIGNMENT, MULTIPLE WHEEL BALANCE. TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10001938,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2002","dateComplaintFiled":"01/03/2003","vin":"PLEASE FILL","components":"TIRES","summary":"WHILE DRIVING THE VEHICLE'S TIRE ROD SQUEAKS WHEN WHEEL IS TURNING. PLEASE PROVIDE ADDITIONAL INFORMATION. TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10001445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/24/2002","vin":"2FMZA5140WV","components":"SUSPENSION","summary":"CONSUMER STATES THAT THE DEALERSHIP WICKER FORD; TICONDEROGA NY; 518-585-2888 IS REFUSING TO HONOR THE RECALL FOR THE PROTECTION SHIELD FRONT COIL 01  F 121 000. TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10001393,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/23/2002","vin":"","components":"ELECTRICAL SYSTEM","summary":"CONSUMER CALLED COMPLAINING ABOUT THE RECALL RECEIVED ON THE VEHICLE. ALSO STATED THAT SHE HAD  THIS PROBLEM BUT  THE DEALER NEVER PAID ATTENTION TO THE COMPLAINTS. TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10003938,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2002","dateComplaintFiled":"12/21/2002","vin":"2FMZA5140WB","components":"POWER TRAIN","summary":"NAR 1/15/2003. THE CONSUMER COMPLAINED THAT THE VEHICLE HAD TRANSMISSION PROBLEMS. AFTER NUMEROUS COMPLAINTS, THE SELLING DEALER OFFERED TO BUY THE VEHICLE BACK,  BUT THE CONSUMER DECLINED AND INSTEAD CONTINUED TO FORD AND HARASS THE EMPLOYEES TO POINT THAT THEY BECAME DEATH THREATS.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10001346,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/20/2002","vin":"2FMDA5142WB","components":"STEERING,SUSPENSION","summary":"WHILE BRAKING THERE WAS A CLANKING NOISE IN FRONT END.  TOOK  VEHICLE TO FORD, FORD REPLACED SUBFRAME BUSHINGS AND TIE ROD ENDS.  PLEASE PROVIDE ANY FURTHER INFORMATION. TS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10000109,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2002","dateComplaintFiled":"12/16/2002","vin":"2FMDA5142WB","components":"FUEL SYSTEM, GASOLINE","summary":"1998 FORD WINDSTAR. ACCORDING TO DEALER REPAIR DEPT THERE WAS A HOLE IN THE FUEL TANK CAUSED BY CORROSION RELATING TO THE EMISSION TUBING. HAD TO REPLACE FUEL TANK. REPORTED TO FORD, THEY HAVE NOTHING TO REPORT. DEALER PERSON SAID THEY HAVE REPLACED SEVERAL OF THESE AND THIS IS IN A SMALL RURAL TOWN. TANK WAS BACK ORDERED FOR A MONTH. I WOULD THINK THAT A HOLE IN A GASOLINE TANK WOULD BE HAZARDOUS, AND GIVEN THE STATEMENT OF SEEING SEVERAL OF THESE IN ONE DEALERSHIP PLUS THE BACKORDER SITUATION INDICATES THIS IS A WIDESPREAD PROBLEM.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8024177,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2001","dateComplaintFiled":"12/11/2002","vin":"1FMPU18L5WL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING AT ANY SPEED THE VEHICLES ENGINE SHUTS OFF.  CONSUMER STATES' VEHICLE WILL NOT RESTART FOR SEVERAL DAYS.   FORD HAS REPLACED THE COMPUTER MODULE AND THE THEFT SYSTEM AND PROBLEM KEEPS REOCCURRING.  PLEASE PROVIDE ANY FURTHER INFORMATION.   MR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8024080,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2002","dateComplaintFiled":"12/10/2002","vin":"PLEASE FILL","components":"SUSPENSION","summary":"THERE WAS A NOISE THAT HAD COME FROM THE WHEEL WHEN TURNING, AS THE CONSUMER TRAVELED ON THE HIGHWAY.  TS  THE BALL JOINTS FAILED, BOTH LEFT AND RIGHT ON THE FRONT END.  SCC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8023829,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2002","dateComplaintFiled":"12/05/2002","vin":"PLEASE PROV","components":"SUSPENSION","summary":"CONSUMER STAES INSULATION BUSHING/STABELIZER BAR WAS REPLACED TWICE WITH IN PRESENT MILEAGE.  PROVIDE ANY ADDITIONAL INFORMATION. TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8023298,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/25/2002","vin":"2FMZA51U8WB","components":"SEAT BELTS","summary":"THE PLASTIC COVERS ON THE SEAT BELTS ARE WORN AND HAVE SHARP EDGES.  THE DRIVERS SIDE BELT IS CUT IN HALF.  THE DRIVER SIDE REAR BELT IS CUT HALF WAY THROUGH AT THIS TIME.  *JG TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8023206,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2002","dateComplaintFiled":"11/22/2002","vin":"PLEASE PROV","components":"POWER TRAIN","summary":"CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT THE TRANSMISSION FAILED CAUSING THE VEHICLE NOT TO ACCELERATE. DEALER NOTIFIED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8022651,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2002","dateComplaintFiled":"11/13/2002","vin":"PLEASE ADD","components":"POWER TRAIN","summary":"TRANSMISSION WILL NOT SHIFT TO FOURTH GEAR, DEALER REPLACED SOLENOID, DID NOT REMEDY THE PROBLEM. TRANSMISSION NEEDS TO BE REPLACED.   MR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8022652,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2000","dateComplaintFiled":"11/13/2002","vin":"PLEASE ADD","components":"SERVICE BRAKES, AIR","summary":"VEHICLE SHAKES WHEN APPLYING BRAKE AT HIGHER SPEED, MORE SO WHEN GOING DOWNHILL. DEALER TURNED ROTORS ONCE. DID NOT REMEDY THE PROBLEM.  MR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8022654,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2001","dateComplaintFiled":"11/13/2002","vin":"PLEASE ADD","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING THE DOOR CHIME WILL GO OFF INTERMITTENTLY, INTERIOR LIGHTS COME ON AS WELL. PLEASE PROVIDE ADDITIONAL INFORMATION.    MR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8022664,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2002","dateComplaintFiled":"11/13/2002","vin":"2FMZA5144WB","components":"POWER TRAIN","summary":"THE CONSUMER IS CONCERN SHE DIDN'T RECEIVE A RECALL #NUMBER97V097000 FOR THE A/T FLUID SEVO COVER LEAK.  BECAUSE HER VIN NUMBER WASN'T INCLUDED BUT SHE IS EXPERIENCING THE SAME PROBLEM.  DEALER IS AWARE OF THE PROBLEM.   MR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":769482,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2002","dateComplaintFiled":"11/08/2002","vin":"1FDXE40S4WH","components":"TIRES","summary":"JULY 2002 GOING NORTH ON I65 IN THE EDGE OF LOUISVILLE KY DRIVING APX 55 MPH THE RIGHT REAR INSIDE DUEL TIRE BLEW OUT WITH THE OUTER RUBBER AND STEEL COMING OFF THE CASING OF THE TIRE.  THIS WAS THE FIRST OF TWO BLOWOUTS.  THE SECOND HAPPENED OCT 2002 IN FLORIDA ON I 75 NEAR OCALA.  THE FIRST TIRE WAS REPLACED BY A FIRESTONE DEALER IN COLUMBUS INDIANA AT NO COST>  THE SECOND WAS REPLACED BY A FIRESTONE DEALER IN OCALA, FL. AT A 60% COSTING ME 50.24. I HAVE CONTACTED FIRESTONE AND THEY OFFERED TO GIVE ME 50% OF THE COST OF THE TIRES ON ANOTHER TIRE THEY SAID I NEED TO UPGRADE TO THE CORRECT TIRE THAT SHOULD OF BEEN PUT ON THE M/H BY FORD FIRESTONE WANTS ME TO PUT 4 TIRES THAT ARE THEIR BETTER DESIGN FOR MH USAGE.  THEY WILL GIVE ME ONLY 50% ON 4 TIRES SAYING I ONLY NEED TO REPLACE THE REAR TIRES. I HAVE HAD TWO TIRES SEPERATE  IN THE LAST 3,000 MILES OR SO.  I DO NOT THINK THESE TIRES ARE SAFE AND I DON'T THINK IT WOULD BE SAFE TO MIX THE TWO DIFFERENT TIRES.  I AM STUCK WITH 7 FIRESTONE TIRES THAT HAVE THE HISTORY OF FAILING .  I HAVE REPLACED ALL THE TIRES (6 )ON THE GROUND WITH MICHELIN TIRES AT A COST OF $1,200.00.  IS THERE ANY RELIEF I CAN GET FOR THE REPLACEMENT OF THESE TIRES?  DT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":769348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2002","dateComplaintFiled":"11/06/2002","vin":"2FMZA514XWB","components":"SERVICE BRAKES, HYDRAULIC","summary":"INTERMITENT BRAKE FAILURE. BRAKES GO RIGHT TO FLOOR!  GARAGE CAN NOT FIND PROBLEM. REPLACED MASTER CYLINDER NOT THE PROBLEM.  HAVE HAD PROBLEMS WITH BRAKES FOR 1 YEAR COMES AND GOES.  TRACTION CONTROL LIGHT STARTS BLINKING WHEN BRAKES APPLIED SHARPLY.  WHEN CRUISE CONTROL IS TURNED ON THE TRACTION CONTROL LIGHT COME ON AND THE CRUISE DOES NOT WORK.  DT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":568083,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2002","dateComplaintFiled":"10/31/2002","vin":"2FMZA51U3WB","components":"TIRES","summary":"THE RIGHT REAR TIRE TREAD SEPARATED WHILE THE CONSUMER WAS DRIVING AT 70 MPH. THE INCIDENT RESULTED IN BODY DAMAGE TO THE VEHICLE (FIRESTONE TUBLPS FR680, TIRE SIZE P205/70R15 AND DOT # W2M01P1118. TIRE MILEAGE WAS 18000). *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8021582,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2002","dateComplaintFiled":"10/25/2002","vin":"2FMSA5140WB","components":"WHEELS","summary":"CONSUMER STATED THAT ALL 5 STUDS ON THE RIGHT FRONT WHEEL SHEARED OFF WHILE DRIVING.  DLR ADVISED THAT ALL STUDS SNAPPED AT THE SAME TREAD LENGTH. TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8021526,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/19/2002","dateComplaintFiled":"10/24/2002","vin":"ADD","components":"WHEELS","summary":"FRONT PASSENGER WHEEL FELL OFF AT 40-45 MPH. VEHICLE IS AT DEALERSHIP AT THIS TIME.   *TS  *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8021539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2002","dateComplaintFiled":"10/24/2002","vin":"2FMZA51V0WB","components":"STEERING","summary":"CONSUMER STATES THAT WHILE DRIVING AND WITHOUT  WARNING THE POWER STEERING WENT OUT.   DEALER HAS BEEN NOTIFIED.          TS  THERE WAS A NOISE THAT EMITTED FROM THE ENGINE BEFORE THE STEERING FAILED.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":768730,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2001","dateComplaintFiled":"10/22/2002","vin":"1FMPU18L0WL","components":"VISIBILITY","summary":"FRONT AND REAR WIPERS AND WASHERS STOP WORKING. WILL WORK IF TURN SIGNAL IS ACTIVATED.  DT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":768657,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2002","dateComplaintFiled":"10/20/2002","vin":"2FMDA5143WB","components":"WHEELS","summary":"ALL 5 LEFT FRONT LUG BOLTS SHEARED AND CAR LOST WHEEL AT 70 MPH ON FREEWAY.  ROAD WAS STRAIGHT AND I WAS ABLE TO PULL CAR TO RIGHT SHOULDER. I NOTE 29 SIMILAR INCIDENTS OVER LAST 4 YEARS ON NHTSA WEBSITE, BUT NO RECALL.  WHY NOT? PREVIOUSLY MY MECHANIC HAD 3 OF RIGHT FRONT LUGS BREAK AT LESS THAN SPEC TORQUE.  ALL RIGHT FRONT LUGS WERE REPLACED.  AT THAT TIME THE LEFT LUGS TOOK TORQUE AND (UNFORTUNATELY) WERE NOT REPLACED.  THESE LUGS CAUSED LIFE THREATENING HAZARD.  DT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8021058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/17/2002","vin":"","components":"SEAT BELTS","summary":"TS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":768558,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2002","dateComplaintFiled":"10/17/2002","vin":"2FMZA5140WB","components":"FUEL SYSTEM, GASOLINE","summary":"&#65279;OUR FUEL PUMP WENT FOR A SECOND TIME IN A THREE MONTH PERIOD.  THE CAUSE OF THE FUEL PUMP\u0012S &#65279;MALFUNCTION WAS A SHORT IN THE WIRING WHICH WAS CAUSED BY THE FACT THAT THE DEPTH OF THE FUEL TANK &#65279;WAS NOT WITHIN THE REQUIRED SPECIFICATIONS.  THE DEPTH OF THE FUEL TANK WAS ONLY 6 5/8\" DEEP.  IF &#65279;THE DEPTH OF THE TANK IS TO SHALLOW, THE WIRING ATOP THE FUEL PUMP CAN BECOME CHAFFED ON THE &#65279;METAL FUEL HOSE CLAMP. FORD HAD ISSUED A SERVICE BULLETIN ON THIS VERY ISSUE. WHAT OCCURRED WITH &#65279;OUR VAN WAS PRECISELY WHAT THE SERVICE BULLETIN WARNS OF.  THE SERVICE BULLETIN STATES THAT IF THE&#65279;\u0013FUEL TANK DEPTH IS LESS THAN 7 3/4\"  REPLACE THE FUEL TANK 9002 AND FUEL DELIVERY MODULE 9H307.\u0014 &#65279;OUR VAN CLEARLY MET THAT CRITERIA, HOWEVER,  FORD WOULD NOT REPLACE THE FUEL PUMP OR FUEL TANK AT  &#65279;FORD\u0012S EXPENSE.  THE SERVICE MANAGER AND TECHNICIAN AT FORD STATED THAT IF I WERE A \u0013REGULAR &#65279;CUSTOMER\u0014 OF DUDDIE FORD, THAT THEY WOULD NOT LET ME TAKE THE VAN WITH ME BECAUSE OF THE SAFETY&#65279;ISSUES INVOLVED.  WHEN I ASKED WHAT EXACTLY THEY MEANT, THEY STATED THAT BECAUSE OF THE CHAFFING  &#65279;OF THE WIRING ON THE FUEL PUMP, A SHORT COULD OCCUR, WHICH COULD IGNITE GASOLINE FUMES AND &#65279;THEREFORE RESULT IN A CATASTROPHIC TRAGEDY.  BASICALLY, THE VAN COULD EXPLODE. AN APPOINTMENT WAS &#65279;MADE AT GRANITE FORD IN ROCHESTER, NEW HAMPSHIRE FOR REPLACEMENT OF THE FUEL TANK PER THE &#65279;SERVICE BULLETIN.  THE GRANITE FORD TECHNICIAN ALSO MEASURED THE DEPTH OF THE FUEL TANK AND FOUND &#65279;A DEPTH OF ONLY 6 5/8\". (SEE GRANITE FORD INVOICE) THE FUEL TANK WAS REMOVED AND REPLACED.  DT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":768461,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2002","dateComplaintFiled":"10/15/2002","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE SENSOR THAT CONTROLS THE ABS BRAKING SYSTEM HAS FAILED AND AS A RESULT THE BRAKES NO LONGER FUNCTION PROPERLY.  A TECHNICAL SERVICE BULLETIN HAS BEEN ISSUED, HOWEVER, FORD REFUSES TO REPLACE THE PART.  WE HAVE CONTACTED BOTH THE DEALER AND FORD DIRECTLY TO REQUEST THAT THEY PAY TO REPLACE.  THIS PART SHOULD NOT FAIL ON A VEHICLE WITH 43,000 MILES, AND THEY OBVIOUSLY KNOW OF THE PROBLEM BASED ON THE TECHNICAL SERVICE BULLETINS.  I CAN PROVIDE THE VIN NUMBER LATER IF IT WOULD BE HELPFUL.   MR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":768466,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2002","dateComplaintFiled":"10/15/2002","vin":"2FMZA51U4WB","components":"STEERING","summary":"ON SEPTEMBER 1, 2002 MY FORD WINDSTAR BEGAN SMOKING. THE SMOKING WAS CAUSED BY THE LEAKING OF THE POWER STEERING FLUID ON TO THE EXHAUST SYSTEM OF THE VAN. AFTER BEING INFORMED BY MY WIFE THAT THE VAN WAS SMOKING  I DETERMINED THAT THE SMOKE WAS CAUSED BY THE POWER STREERING FLUID FALLING ON THE EXHAUST SYSTEM OF THE VAN. AFTER DETERMINING THE CAUSE OF THE SMOKE  I TURNED OFF THE VAN SO THAT THERE WOULD NOT BE A FIRE. THE VAN WAS TAKEN TO THE DEALER WHO STATED THAT POWER STEERING FITTING HAD RUSTED THROUGH AND THE HOSE HAD BEGUN LEAKING. IT  WAS ALSO STATED THAT THE HOSE CONNECTED TO THE FITTING WAS ALSO LEAKING POWER STEERING FLUID. I QUESTIONED THE SERVICE REPRESENTATIVE ABOUT THE PROBLEM AND HE STATED THAT OTHER FORD VEHICLES HAD EXPERIENCED THE SAME PROBLEM. I GAVE APPROVAL TO THE DEALER TO FIX THE PROBLEM WHICH COSTED $551.74. THE SERVICE REPRESENTATIVE STATED THAT SINCE I DID NOT HAVE AN EXTENDED WARRANTY ON THE VEHICLE THAT FORD WOULD NOT COVER ANY OF THE REPAIR COST.   MR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8020403,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2002","dateComplaintFiled":"10/08/2002","vin":"PLEASE FILL","components":"AIR BAGS","summary":"CONSUMER STATES INVOLVED IN A DRIVER'S SIDE FRONTAL COLLISION AT APPROX 25-28MPH.  THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY.   MR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8020024,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1998","dateComplaintFiled":"10/02/2002","vin":"2FMZA51U7WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"RIGHT FRONT BRAKE PADS WEAR EXCESSIVELY WITHIN 75,000 MILES WITH THE REPLACEMENT OF (4) SETS OF PADS FOR THE FRONT.  ALSO, THE OWNER INDICATES THAT HE REPLACED THE ROTORS TWICE, NEW HIGH QUALITY PADS AND ROTORS WERE INSTALLED, NOW THE RIGHT FRONT WHEEL SHAKES WHEN APPLYING THE BRAKES, IT APPEARED THAT HE RIGHT FRONT DOES ALL THE BRAKING.   NLM   *NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8020027,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/02/2002","vin":"2FMZA51U8WR","components":"STEERING,ENGINE AND ENGINE COOLING,TIRES","summary":"WHEN SHIFTING FROM 1ST TO 2ND GEAR, THE VAN WOULD VIBRATE.  THE DEALERSHIP STATED THEY REPLACED THE MOTOR MOUNTS, HOWEVER THE CONDITION STILL PERSISTS.  THE MOTOR MOUNTS WERE REPLACED AGAIN DUE TO THE SAME PROBLEM OF UNKNOWN VIBRATION.   NLM *JB  THE PASSENGER SIDE FRONT TIRE WORE OUT.  THE TIE ROD ENDS WERE REPLACED.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":767915,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2002","dateComplaintFiled":"09/30/2002","vin":"2FMZA514XWB","components":"STRUCTURE","summary":"PEELING PAINT ON MOST UPPER SURFACES, INCLUDING ROOF, LIFTGATE, AND SIDE DOOR.   MR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8019655,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2002","dateComplaintFiled":"09/27/2002","vin":"1FMFU18L8WL","components":"POWER TRAIN","summary":"CONSUMER EXPERIENCING PROBLEMS WITH ACCELERATION.  CONTACTED DEALER,  PLEASE PROVIDE FURTHER INFORMATION.  *MR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8019383,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/24/2002","vin":"2FMZA5140WB","components":"SUSPENSION","summary":"MFR# 01S19 & NHTSA# 01 V 199 000/FRONT COIL SPRING CORROSION: CONSUMER STATES WHILE PULLING INTO A PARKING LOT RIGHT FRONT COIL SPRING BROKE AND PUNCTURE THE TIRE. THE MAKE & MODLE SHOW A RECALL. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8019112,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2002","dateComplaintFiled":"09/19/2002","vin":"","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"WHILE DRIVING IF TRANSMISSION REACHES A CERTAIN TEMPERATURE IT DROPS OUT OF 3RD GEAR DOWN INTO 2ND.  ENGINE RPMS INCREASE AND VEHICLE VIBRATES AND SHAKES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8018602,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2002","dateComplaintFiled":"09/13/2002","vin":"1FMPU18L5WL","components":"EXTERIOR LIGHTING","summary":"CONSUMER STATES THAT THE TURN SIGNAL, EMERGENCY FLASHER AND THE BRAKE LIGHTS ARE INOPERATIVE. DEALER NOTIFIED AND INFORMED THAT THE TURN SIGNAL MULTI-FUCTION SWITCH  NEEDED TO BE REPLACE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8018495,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2002","dateComplaintFiled":"09/12/2002","vin":"2FMZA51U4WB","components":"WHEELS","summary":"WHILE VEHICLE WAS PARKED, CONSUMER NOTICED A FLAT TIRE. WHEEL HAD A CRACK IN IT THAT CAUSED THE TIRE TO GO FLAT. CONTACTED DEALER. THIS IS A COMMON PROBLEM, WHICH IS CAUSED BY A DEFECT*AK *JLG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":766967,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/10/2002","vin":"1FMPU18L0WL","components":"STEERING","summary":"WIPERS/WASHER DON'T ALWAYS WORK. WILL WORK IF TURN SIGNAL IS TURNED ON.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":766931,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2002","dateComplaintFiled":"09/09/2002","vin":"1FMRU18W5WL","components":"POWER TRAIN","summary":"3 TRANSMISSIONS IN 2 YRS, ORIG + NEW FROM DEALER, 1 REBUILT FROM AAMCO.  *AKI","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":766831,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2002","dateComplaintFiled":"09/07/2002","vin":"2FMZA5140WB","components":"TIRES","summary":"THE TREAD SEPARATED ALL THE WAY AROUND THE TIRE WHICH HAS NEVER BEEN UNDERINFLATED, OVERLOADED OR ABUSED IN ANY WAY.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":766814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2002","dateComplaintFiled":"09/06/2002","vin":"2FMDA5140WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE DIED COMPLETELY WITH POWER STEERING AND ELECTRICAL ALL OFF, LIGHTS AND ALL WHEN DRIVING AT NIGHT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8017909,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2002","dateComplaintFiled":"09/04/2002","vin":"1FMRU1769WL","components":"ENGINE AND ENGINE COOLING","summary":"COOLANT SYSTEM VAPOR FORM  INSIDE OF HEATER COMPARTMENT, AND FUMES ARE COMING INSIDE OF  VEHICLE . DEALERSHIP IS AWARE OF PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":766681,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2002","dateComplaintFiled":"09/04/2002","vin":"2FMDA51U9WB","components":"POWER TRAIN","summary":"OUR CAR STOPPED RUNNING AFTER REVERSING FROM OUR DRIVEWAY, IT WAS TOWED TO A NEARBY AUTO REPAIR SHOP FOR DIAGNOSIS. THE TRANSMISSION WOULD NOT ENGAGE.  THE TRANSMISSION CASE COVER WAS REMOVED. THE GEARS INSIDE WERE IN PIECES. THE CASE HAD THE PROPER OIL  AND QUANTITY. THE UNIT JUST DISMEMBERED ITSELF. CLEARLY A LATENT MANUFACTURING DEFECT. THE CASE HAD NEVER BEEN OPENED BEFORE AND  ALWAYS HAD THE PROPER OIL AND AMOUNT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":766662,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2001","dateComplaintFiled":"09/03/2002","vin":"2FMDA5143WB","components":"SUSPENSION","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":766515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2001","dateComplaintFiled":"08/31/2002","vin":"2FMZA5143WB","components":"SUSPENSION","summary":"MOUNTING BRACKET OF RIGHT FRONT STRUT SNAPPED, RIGHT FRONT OF CAR COLLAPSED AND BENT SWAY BAR, WHICH GOUGED AND RUINED TIRE.  OCCURRED AT LOW SPEED ON SMOOTH PAVEMENT.  IF WE HAD BEEN TRAVELING AT HIGHWAY SPEED, THE FAILURE WOULD HAVE BEEN CATASTROPHIC.  I STILL HAVE PART AND CAN E-MAIL PICTURE OF IT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8017686,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2002","dateComplaintFiled":"08/30/2002","vin":"2FMDA5148WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE WAS PARKED AND HEAD GASKET BLEWOUT.  VEHICLE HAD TO BE TOWED.  DEALERSHIP IS AWARE OF PROBLEM.*AK  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8017697,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2002","dateComplaintFiled":"08/30/2002","vin":"2FMZA51U3WB","components":"TIRES","summary":"WHILE DRIVING AND WITHOUT WARNING TIRE TREAD STARTED TO SEPARATE, CAUSING VEHICLE TO HAVE A BLOWOUT. CONSUMER HAD TO PULL OVER. DEALER NOTIFIED. SIZE P20570R15, DOT # W2MO *AK THE BLOWN OUT TIRE CAUSED DAMAGES TO THE VEHICLE'S SIDE PANEL AND MUD GUARD. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":766401,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/1997","dateComplaintFiled":"08/29/2002","vin":"1FMEU17L9WL","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"REPEATED PROBLEM THAT HAS ESCALATED TO A SUGGESTED ENGINE REPLACEMENT.  THE #4 COIL HAS BEEN REPAIRED 10 TIMES.  THE VEHICLE WARRANTY AND EXTENDED WARRANTY HAVE BEEN EXHAUSTED.  FORD HAS REPEATLY FAILED TO FIND THE REAL PROBLEM.  THE CUSTOMER SERVICE DEPARTMENT REPRESENTATIVES AND SUPERVISOR HAVE SAID THAT THERE'S NOTHING FORD CAN DO ABOUT MY PROBLEM.  \"IT'S THE FORD POLICY.\"*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":766440,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2002","dateComplaintFiled":"08/29/2002","vin":"2FMDA5141WB","components":"POWER TRAIN","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8017321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2002","dateComplaintFiled":"08/27/2002","vin":"2FMZA5141WB","components":"STEERING","summary":"RACK AND PINION STEERING  IS LEAKING  FLUID, AND IS CAUSING  CONSUMER TO HAVE PROBLEMS WITH  POWER STEERING.  IT WILL BE HARD TO CONTROL THE VEHICLE. DEALER NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":766162,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2002","dateComplaintFiled":"08/24/2002","vin":"2FMZA51UXWB","components":"SERVICE BRAKES, HYDRAULIC","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":766082,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2002","dateComplaintFiled":"08/22/2002","vin":"2FMZA5143WB","components":"POWER TRAIN","summary":"TRANSMISSION TOTALLY COLLAPSED ON HIGHWAY, PREVIOUSLY REPAIRED TWICE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8016751,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2002","dateComplaintFiled":"08/20/2002","vin":"2FMZA514XWB","components":"EQUIPMENT","summary":"WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING THERE WAS A BAD ODOR COMING FROM VENT AREA.  DEALERSHIP IS AWARE OF PROBLEM.*AK CONSUMER STATES AFTER TURNING ON THE AIR CONDITION OR OPENING THE VENT CONTROL THERE IS AN ODOR","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8016797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/20/2002","vin":"2FMDA5146WB","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE SURGED FORWARD WHILE DRIVING. CONSUMER HAS CHECKED TO SEE IF THE CRUISE CONTROL WAS ENGAGED. MALFUNCTION CAUSED VEHICLE TO SPEED UP AND MISS JUDGE TURNING WHICH INTERFERED WITH  DRIVING ABILITY.  DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8016595,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2002","dateComplaintFiled":"08/19/2002","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL PUMP HAS STOPPED WORKING DUE TO  INSULATION  ON  WIRES WORE OFF, WHICH IN SOME CASES COULD  RESULT IN A FIRE. CONTACTED DEALER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8016634,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2002","dateComplaintFiled":"08/19/2002","vin":"2FMDAS5144W","components":"FUEL SYSTEM, GASOLINE","summary":"THERE ARE WIRES GOING THROUGH FUEL TANK THAT HAVE NO COVER, AND IT COULD CAUSE A FIRE. DEALER NOTIFIED. *AK  THE VEHICLE HAD STALLED SEVERAL TIMES DUE TO WIRES SHORTING OUT IN THE FUEL PUMP. THE FUEL PUMP WAS REPLACED. YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":765852,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2002","dateComplaintFiled":"08/19/2002","vin":"2FMZA5148WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED AT 44,000 MILES.  FORD WILL NOT ASSIST WITH REPLACEMENT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567150,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/19/2002","vin":"2FMDA5145WB","components":"ENGINE AND ENGINE COOLING","summary":"THE HEAD GASKETS FAILED AND WERE REPLACED. ALSO, THE COOLANT FLOWING THROUGH THE CYLINDERS CAUSED A MAJOR ENGINE PROBLEM.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567150,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/19/2002","vin":"2FMDA5145WB","components":"ELECTRICAL SYSTEM","summary":"CONSUMER STATES THE VEHICLE HAS ELECTRICAL PROBLEMS.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567150,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/19/2002","vin":"2FMDA5145WB","components":"STEERING","summary":"CONSUMER STATES THE VEHICLE HAS STEERING PROBLEMS. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567150,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/19/2002","vin":"2FMDA5145WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER STATES THE VEHICLE HAS BRAKE PROBLEMS.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567150,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/19/2002","vin":"2FMDA5145WB","components":"POWER TRAIN","summary":"CONSUMER STATES THE VEHICLE HAS TRANSMISSION PROBLEMS.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8016533,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/16/2002","vin":"","components":"SERVICE BRAKES, HYDRAULIC,PARKING BRAKE","summary":"OWNER DIDN'T REALIZE THAT EMERGENCY PARKING BRAKE DIDN'T RELEASE COMPLETELY.  ONCE SHE DID REALIZE THATOWNER RELEASED IT.   A 1 1/2 LATER, LOST BRAKES COMPLETELY WHILE GOING THROUGH AN INTERSECTION DUE TO BRAKE FLUID BOILING IN  MASTER CYLINDER.  ALSO,EMERGENCY BRAKE WAS INTEGRATED WITH  HYDRAULIC SYSTEM.  PLEASE DESCRIBE DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8016560,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2002","dateComplaintFiled":"08/16/2002","vin":"1FMPU18L6WL","components":"STEERING","summary":"TIE ROD END ON FRONT LEFT WHEEL HAS DISCONNECTED WHILE DRIVING AT 30-35 MPH. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME.*AK  CONSUMER STATES THAT THE DRIVER HAD NO CONTROL OVER THE VEHICLE AFTER CROSSING THE RAILROAD TRACKS.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8016580,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2002","dateComplaintFiled":"08/16/2002","vin":"1FMRU17L9WL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE TRAVELING ON HIGHWAY VEHICLE STALLS. DEALERSHIP IS AWARE OF  PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8016447,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2002","dateComplaintFiled":"08/15/2002","vin":"","components":"ELECTRICAL SYSTEM","summary":"CONSUMER PLACED KEY INSIDE OF  IGNITION,TURNED VEHICLE ON, AND SHE TOOK  KEY OUT OF  IGNITION.IGNITION SWITCH POPPED OUT.   DEALERSHIP WAS AWARE OF  PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":765695,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/1999","dateComplaintFiled":"08/15/2002","vin":"2FMZA5144WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE FLUID LEAKING. HAVE TAKEN IT IN SEVERAL TIMES AND THEY CAN'T SOLVE THE PROBLEM. SIMULAR TO THE 1996 WINDSTAR RECALL.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/1999","dateComplaintFiled":"08/15/2002","vin":"2FMZA51U9WB","components":"STEERING","summary":"CONSUMER STATEED BOTH FRONT TIE RODS FAILED AND WERE REPLACED, ALSO THE STEERING RACK WAS REPLACED.*YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2001","dateComplaintFiled":"08/15/2002","vin":"2FMZA51U9WB","components":"EQUIPMENT","summary":"AIR CONDITIONER FAN FAILED DUE TO A/C CONDENSOR FAILURE.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/1998","dateComplaintFiled":"08/15/2002","vin":"2FMZA51U9WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING THE VEHICLE HESITATES AND STALL, ALSO THE ENGINE LIGHT WAS ILLIMATED.*YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2001","dateComplaintFiled":"08/15/2002","vin":"2FMZA51U9WB","components":"SEAT BELTS","summary":"CONSUMER STATED THE DRIVER SEAT BELT FAILED.*YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/1999","dateComplaintFiled":"08/15/2002","vin":"2FMZA51U9WB","components":"EXTERIOR LIGHTING","summary":"MULTIFUNCTION SWITCH FAILED AND WAS REPLACED.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/1999","dateComplaintFiled":"08/15/2002","vin":"2FMZA51U9WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER STATED THE FRONT ROTORS WERE WARPED.*YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2002","dateComplaintFiled":"08/15/2002","vin":"2FMZA51U9WB","components":"POWER TRAIN","summary":"CONSUMER STATED TRANSMISSION GASKET WAS LEAKING AND THE SHIFTER WAS HARD TO GET INTO REVERSE.*YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/1999","dateComplaintFiled":"08/15/2002","vin":"2FMZA51U9WB","components":"VISIBILITY","summary":"THE WINDSHIELD WASHER FAILED AND WAS REPLACED. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":567129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/1999","dateComplaintFiled":"08/15/2002","vin":"2FMZA51U9WB","components":"SUSPENSION","summary":"CONSUMER STATED THE FRONT END OF THE VEHICLE WAS BOUNCING, ALSO THE FRONT HUB BEARINGS WERE REPLACED.*YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8016300,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2000","dateComplaintFiled":"08/14/2002","vin":"2FMDA514XWB","components":"STEERING","summary":"WHEN TURNING STEERING WHEEL IT WILL MAKE A LOUD NOISE,AND MOTOR FEELS LIKE IT IS STRUGGLING. PLEASE PROVIDE MORE INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":786420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"08/14/2002","vin":"","components":"POWER TRAIN","summary":"THE VEHICLE WOULD REV UP WHEN THE ACCELERATOR IS APPLIED AND WOULD NOT SHIFT GEARS UNTIL THE ODOMETER AND SPEEDOMETERS BEGAN TO WORK WHICH TAKE ABOUT 5 MILES DRIVE.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8016220,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2002","dateComplaintFiled":"08/13/2002","vin":"1FMPU18L4WL","components":"ELECTRICAL SYSTEM","summary":"SPARK  PLUGS VIBRATED AND BLEW OUT ON THE TOP OF THE MOTOR, VEHCILE STALL OUT.DEALER CONTACTED,SAD IT SHOULD NOT HAPPENED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":765482,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2002","dateComplaintFiled":"08/11/2002","vin":"2FMZA5143WB","components":"WHEELS","summary":"FRONT LEFT WHEEL VIBRATED AT HIGHWAY SPEEDS.  INSPECTED LUGS: NUTS AND FOUND 3 BROKEN ONES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8015871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2001","dateComplaintFiled":"08/08/2002","vin":"2FMZA5140WB","components":"SUSPENSION","summary":"FRONT LEFT COIL SPRING BROKE AND PUNCTURED  TIRE WHILE PULLING INTO A PARKING LOT. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8015599,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2002","dateComplaintFiled":"08/06/2002","vin":"","components":"STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE","summary":"WHILE BEING DRIVEN  AT45 MPH, VAN STALLED, RESULTING IN STEERING WHEEL LOCKING AND BRAKES COMPLETELY FAILING WITH NO PRESSURE.  OWNER HAD NO OTHER CHOICE BUT TO COAST THROUGH AN INTERSECTION WITH LIGHT.  PLEASE DESCRIBE DETAILS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":765135,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/03/2002","vin":"2FMDA5148WB","components":"ELECTRICAL SYSTEM","summary":"FUSE CONTROLLING ONBOARD COMPUTER AND INGNITION SYSTEM FAILS RANDOMLY WITHOUT WARNING.  ENGINE STALLS AS A RESULT AND ALL POWER TO BRAKES AND STEERING IS LOST AS WELL.  THIS HAS HAPPENED FIVE TIMES SINCE THE MIDDLE OF MAY 2002.  TWICE ON THE HIGHWAY AND ONCE IN THE MIDDLE OF AN INTERSECTION.  WE HAVE TAKEN THIS VEHICLE TO THREE DIFFERENT MECHANICS, INCLUDING A FORD DEALER (KERRY FORD, 165 KEMPER ROAD, CINCINNATI, OHIO  45246 (513)671-9900).  NONE CAN REPLICATE THE PROBLEM.  KERRY FORD SAID ALL THEY CAN DO IS START REPLACING PARTS (AT THE COST OF SEVERAL THOUSAND DOLLARS) BASED ON THEIR BEST GUESS AND HOPE IT FIXES THE PROBLEM.  I'VE CALLED FORD CUSTOMER SERVICE AND THEY HAVE REFUSED TO PAY FOR ANY OF THE REPAIRS BECAUSE THE VEHICLE IS OUT OF WARRANTY.  PLEAS THAT THE SAFETY OF MY FAMILY IS INVOLVED FALL ON DEAF EARS.  FRANKLY, WE DO NOT HAVE SEVERAL THOUSAND DOLLARS TO PUT INTO THIS CAR HOPING THAT IT WILL FIX THE PROBLEM.  MOREOVER, I CAN'T SELL THE VEHICLE WITHOUT DISCLOSING THIS PROBLEM AND PUTTING SOMEONE ELSE'S FAMILY IN DANGER.  WE ARE LEFT WITH A CAR THAT IS TOO EXPENSIVE TO FIX AND WORTH ABSOLUTELY NOTHING.  THE MANUFACTURER IS UNRESPONSIVE.  WE HAVE NOWHERE TO TURN.  ANY HELP WOULD BE APPRECIATED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":764908,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2002","dateComplaintFiled":"07/30/2002","vin":"2FMZA5147WB","components":"FUEL SYSTEM, GASOLINE","summary":"ENGINE STALLED; REPORTED TO SHEEHY FORD; REPLACED SENSOR; WITHIN A WEEK VEHICLE STALLED AGAIN AND OFTEN.  REPORTED TO DEALER; COULD NOT DUPLICATE STALL CONDITION.  STALLING OCCURRED UP TO 13 TIMES A DAY; RETURNED VEHICLE TO DEALER.  AFTER TWO DAYS DEALER FOUND THAT PLASTIC GAS TANK HAD COLLAPSED, CAUSING A VAPOR LOCK, AFFECTING FUEL FLOW TO ENGINE AND RESULTING IN STALLS.  GAS TANK REPLACED AT COST OF $882.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":566858,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2002","dateComplaintFiled":"07/24/2002","vin":"2FMZA5149WB","components":"FUEL SYSTEM, GASOLINE","summary":"CONSUMER STATES THE WARNING LIGHT WAS ON, THE DEALER TRACED PROBLEM TO A LOOSE HOSE ON THE FUEL TANK, WHICH REQUIRED TIGHTENING A SCREW, THE FUEL FILTER WAS REPLACED.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":566858,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2002","dateComplaintFiled":"07/24/2002","vin":"2FMZA5149WB","components":"ELECTRICAL SYSTEM","summary":"CONSUMER STATES THE GAS GAUGE WAS INOPERATIVE, THE DEALER HAD ALREADY REPLACED THE FUEL PUMP AND DETERMINED THAT THE PROBLEM WAS A PINCHED WIRE COMING OUT FROM THE TOP OF THE FUEL TANK, WHICH SHORTED OUT THE FUEL SENDING UNIT.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":764652,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2002","dateComplaintFiled":"07/23/2002","vin":"1FMPU18L2WL","components":"STEERING","summary":"INTERNAL FAILURE OF COMPONENT NOTED BY KNOCKING NOISE IN STEERING GEAR BOX.  ADDITIONAL PLAY IN STEERING NOTED AND OTHER OWNERS HAVE STATED SAME PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":566825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/1999","dateComplaintFiled":"07/23/2002","vin":"1FMPU18L7ML","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER STATES THE ENGINE HAS BEEN REPLACED WITH A REMANUFACTURED ENGINE 3 TIMES ONCE BEING DUE TO A FAULTY CONNECTION ROD, AND AN OUT OF BALANCE CRANKSHAFT, THE SERPENTINE BELT, THERMOSTAT AND GASKET HAVE ALSO BEEN REPLACED, ALSO, THE ENGINE LIGHT WAS ILLUMINATING, DEALER REPLACED SPARK PLUGS.*JB  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":566825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/1999","dateComplaintFiled":"07/23/2002","vin":"1FMPU18L7ML","components":"VISIBILITY","summary":"CONSUMER STATES THE REAR WIPER WAS SCRATCHING THE GLASS, DEALER STRAIGHTENED THE ARM AND BLADE WHICH WERE BENT, ALSO THE MOTOR ASSEMBLY WAS REPLACED.*JB  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":566825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/1999","dateComplaintFiled":"07/23/2002","vin":"1FMPU18L7ML","components":"EQUIPMENT","summary":"CONSUMER STATED THERE WAS A NOISE COMING FROM THE LEFT FRONT OF VEHICLE, DEALER INSTALLED DUST CAP AND MUD FLAPS, HOWEVER THE DUST CAP AND MUD FLAPS BECAME LOOSE.*JB  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":566825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2002","dateComplaintFiled":"07/23/2002","vin":"1FMPU18L7ML","components":"VISIBILITY","summary":"CONSUMER STATES THE HEATING/COOLING SYSTEM WAS INOPERATIVE, AFTER BEING TOLD TWICE THAT THERE WAS NO PROBLEM, THE DEALER FINALLY DETERMINED THE PROBLEM AS BEING A DEFECTIVE TEMPERATURE CONTROL SWITCH.*JB  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":566825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2001","dateComplaintFiled":"07/23/2002","vin":"1FMPU18L7ML","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER STATES THE REAR BRAKES WERE REPLACED.*JB  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":566825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/1999","dateComplaintFiled":"07/23/2002","vin":"1FMPU18L7ML","components":"SUSPENSION","summary":"CONSUMER STATES THE VEHICLE WAS PULLING TO THE RIGHT, DEALER PERFORMED AN ALIGNMENT.*JB  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8014415,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2002","dateComplaintFiled":"07/22/2002","vin":"PLEASE FILL","components":"STEERING","summary":"THIS VEHICLE HAS THE SAME PROBLEM WITH RACK AND PINION STEERING AS  STATED IN RECALL # 97 V165 000. BUT, THIS  VEHICLE IS NOT INCLUDED  IN RECALL DUE TO VIN.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":566809,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2002","dateComplaintFiled":"07/22/2002","vin":"1FMEU18W4WL","components":"VEHICLE SPEED CONTROL","summary":"THE THROTTLE IN THE VEHICLE STARTED TO STICK.  THIS HAPPENED WHEN THE WEATHER STARTED GETTING COLD.  WHEN CONSUMER TOOK THE VEHICLE TO THE MECHANICS GARAGE, HE SHOWED CONSUMER A TECHNICAL SERVICE BULLETIN (99-25-2) STATING THAT THE PCV SYSTEM MAY ICE UP. THE ACCELERATOR STICKS.  CONSUMER WOULD SHUT THE ENGINE OFF AND TURN IT BACK ON ONLY TO HAVE THE ENGINE RACE TO ABOUT 65 MPH.  HOWEVER BEFORE CONSUMER WOULD GET OFF THE INTERSTATE THE ACCELERATOR WOULD RELEASE.  NOW IT REMAINS STUCK. CONSUMER IS AFRAID TO DRIVE VEHICLE FOR FEAR OF AN ACCIDENT.   *JG                    THE CONSUMER WAS TOLD BY THE TECHNICIAN THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS.  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":764495,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2002","dateComplaintFiled":"07/20/2002","vin":"2FMZA514XWB","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL CLAPSED WHILE ON VACATION BLOWING FUSES AND RUINING FUEL PUMP  HAD TO HAVE BOTH REPLACED.  FORD CLAIMES HAS HAD NO OTHER PROBLEMS WITH THIS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8014215,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2001","dateComplaintFiled":"07/18/2002","vin":"","components":"ELECTRICAL SYSTEM","summary":"FUSE BOX KEEPS  FAILING/ TAIL LIGHTS KEEP GOING OUT, AND INSTRUMENT PANEL  MALFUNCTIONS.  CONTACTED DEALER, AND THE DEALER HAS REPLACED  A SWITCH IN  VEHICLE, BUT PROBLEM STILL OCCURS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8014092,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/1999","dateComplaintFiled":"07/17/2002","vin":"2FMDA5147WB","components":"STEERING","summary":"CONSUMER HAS SAME PROBLEM  AS STATED IN RECALL  97V165 000. THIS VEHICLE WAS NOT PART OF RECALL  DUE TO VIN.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8014046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2001","dateComplaintFiled":"07/16/2002","vin":"","components":"STEERING","summary":"WHILE DRIVING AT ANY SPEED VEHICLE WILL START TO LOSE STEERING, AND  CONSUMER CAN NOT CONTROL VEHICLE. CONTACTED DEALER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8013897,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2002","dateComplaintFiled":"07/15/2002","vin":"2FMZA514XWB","components":"SUSPENSION,STRUCTURE","summary":"RECALL 01F090000 WAS DONE IN APRIL 2002. SHIELDS WERE INSTALLED WITHIN 1/8 INCH OF TIRE, NEW TIRES WILL RUB ON THE SHIELDS.*AK  CONSUMER STATED THAT THE GAS FILLER HOSES ARE EXPOSED TO FLYING STONES FROM THE WHEELS AFTER 98 FORDS ADDED A SHIELD TO COVER THEIR HOSE.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8013944,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/15/2002","vin":"","components":"SEAT BELTS","summary":"PASSENGER'S SEAT BELT RETRACTOR  WRAPPED AROUND  CHILD'S WAIST.   MANUFACTURER IS AWARE OF PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":764147,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/12/2002","vin":"2FMZA5140WB","components":"SEAT BELTS","summary":"FATIGUE FAILURE OF WIRE SPRINGS WHICH STIFFEN STALK, AND LIE NEXT TO WEBBING.  SHARP ENDS OF BROKEN SPRINGS ABRADED AND WEAKENED WEBBING- CONCERN FOR BELT FAILURE UNDER CRASH LOADS.  SAME FATIGUE FAILURE SEEN ON LEFT AND RIGHT SEATS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":566678,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1999","dateComplaintFiled":"07/12/2002","vin":"1FMRU1760WL","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLE LOST POWER WHILE CONSUMER WAS TRAVELING DUE TO A DEFECTIVE IGNITION SWITCH. THE LOSS OF POWER RESULTED IN BRAKE AND STEERING FAILURES. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8013807,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2002","dateComplaintFiled":"07/11/2002","vin":"PLEASE  FIL","components":"SUSPENSION","summary":"AFTER RECALL 01V199000  FOR FRONT COIL SPRING  CORROSION WAS COMPLETED PROBLEM REOCCURRED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":566655,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2002","dateComplaintFiled":"07/11/2002","vin":"1FMFU18L5WL","components":"STRUCTURE","summary":"WHILE IN MOTION, THE PASSENGER DOOR CAUGHT ON FIRE.  THE FORD DEALERSHIP ACCUSED CONSUMER OF STARTING THE FIRE.  THE BROOKLYN FIRE DEPT INFORMED CONSUMER THE VEHICLE WAS NOT SAFE AND THERE WAS AN ELECTRICAL SHORT.  THE FORD DEALER TOLD CONSUMER THEY WOULD REPLACE THE DOOR AT THE CONSUMERS EXPENSE AND NOT UNDER THE EXTENDED WARRANTY.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8013591,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2002","dateComplaintFiled":"07/10/2002","vin":"2FMZA5145YB","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL PUMP INSIDE FUEL TANK IS NOT WORKING PROPERLY. THERE IS A WIRE INSIDE  FUEL TANK CONNECTED TO  FUEL PUMP, AND WITHIN 50000 MILES  WIRE STARTED TO RUB TOGETHER WITH  POTENTIAL OF THERE BEING A FIRE IN FUEL TANK. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":564693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/10/2002","vin":"","components":"STEERING","summary":"THE VEHICLE HAD NOISE IN THE FRONT END. THE DEALER INDICATED THAT THE NOISE WAS DUE TO TIE ROD END FAILURES.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":564693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/10/2002","vin":"","components":"SUSPENSION","summary":"THE VEHICLE HAD NOISE IN THE FRONT END. THE DEALER INDICATED THAT THE NOISE WAS DUE TO STRUT FAILURES.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":764016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2002","dateComplaintFiled":"07/09/2002","vin":"1FMRU18W5WL","components":"POWER TRAIN","summary":"2 TRANSMISSION REPLACEMENTS IN 2 YRS. 49K (1/01) & 73K (7/02 - NOT UNDER WARRANTY).  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":566534,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2001","dateComplaintFiled":"07/09/2002","vin":"2FMDA51U9WB","components":"SUSPENSION","summary":"WHILE IN MOTION THE FRONT COIL SPRINGS FRACTURED AND WERE IN NEED OF EMERGENCY REPAIR.  CONSUMER HAD THE VEHICLE TAKEN TO A LOCAL MECHANIC WHO REPAIRED THE VEHICLE.  A RECALL WAS ISSUED FOR INSTALLING PROTECTIVE SHIELDS TO PROTECT THE COIL SPRINGS FROM FRACTURING.  CONSUMER WOULD LIKE TO BE REIMBURSED FOR MONIES PAID, BUT FORD DEALER WILL NOT HONOR THE REQUEST FOR REIMBURSEMENT, BECAUSE THE REPAIRS WERE NOT MADE AT THE DEALERSHIP.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":763868,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2002","dateComplaintFiled":"07/06/2002","vin":"2FMDA5142WB","components":"ELECTRICAL SYSTEM","summary":"I WAS DRIVING AFTER MAKING A RIGHT-HAND TURN AND STARTED TO SMELL SOMETHING UNUSUAL.  I CHECKED MY WARNING LIGHTS BUT THERE WAS NO INDICATION OF A PROBLEM SO I CONTINUED TO DRIVE HOPING TO MAKE IT HOME.  THE WHOLE TIME THAT I CONTINUED TO DRIVE, I KEPT CHECKING MY WARNING LIGHTS BECAUSE A STILL SMELLED SOMETHING.  WHEN I HAD TO STOP AT A TRAFFIC LIGHT A FEW MINUTES LATER, I STARTED TO SEE SMOKE AND WAS GOING TO PULL INTO AN ADJACENT PARKING LOT WHEN A BUNCH OF PEOPLE RAN UP TO MY CAR AND YELLED TO GET OUT OF THE CAR.  IT WAS ON FIRE.  SOMEONE GRABBED MY TODDLER AND I QUICKLY TURNED OFF THE CAR AND GRABBED MY DOG.  WE GOT AWAY FROM THE CAR BUT THE FIRE DIED DOWN SIGNIFICANTLY AFTER THE ENGINE WAS OFF.  OTHER PEOPLE HAD CALLED THE FIRE DEPARTMENT AND POLICE BY THEN.  OTHER PEOPLE PUT OUT WHAT WAS LEFT OF THE FIRE WHILE I CARED FOR MY TERRIFIED CHILD AND CONTACTED THE AUTO CLUB AND RELATIVES TO HELP.  THE DEALERSHIP SAID THAT THERE WAS A HOLE IN ONE OF MY LINES THAT LEAKED ONTO THE ENGINE CAUSING THE FIRE.  THEY CLAIMED BECAUSE SEVERAL LINES WERE BURNED UP THAT THEY COULD NOT DETERMINE WHICH ONE IT WAS.  THEY ACTED AS THOUGH FIRES ARE COMMON \" BUT 50,000 IS A LITTLE EARLY\" FOR THIS TO HAPPEN.  IF I DID NOT HAVE AN EXTENDED WARRANTY, I WOULD HAVE BEEN PAYING FOR EVERYTHING OUT OF POCKET.  AFTER THE INCIDENT, I LOOKED MY CAR UP ON YOUR WEBSITE AND FOUND ODI ID 753227 WHICH SOUNDED LIKE THE SAME SITUATION I HAD.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8013299,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2002","dateComplaintFiled":"07/05/2002","vin":"NOT AVAILAB","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE HESITATES/ STALLS AND KICKS BACK WHEN IT ACCELERATES. PROBLEM IS INTERMITTENTS BUT PROGRESSING. DEALER HAS CHECKED VEHICLE NUMEROUS TIMES, BUT DEALER COULD NOT DUPLICATE THE PROBLEM IN ORDER TO FIND THE CAUSE. PLEASE PROVIDE MORE INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8013311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2002","dateComplaintFiled":"07/05/2002","vin":"1FMPU18L6WL","components":"WHEELS","summary":"WHILE DRIVING 30 MPH CONSUMER HEARD A CLICKING SOUND FROM  RIGHT FRONT WHEEL. DEALER DETERMINED  LUGS: NUTS HAD COME OFF. THERE IS RECALL 98V095000, BUT THIS VEHICLE IS NOT AFFECTED DUE TO VIN. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":763826,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2001","dateComplaintFiled":"07/04/2002","vin":"2FMDA51U8WB","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM","summary":"THIS VEHICLE HAS HAD NUMEROUS BRAKING PROBLEMS/AXLES/SWAY BARS/CALIPERS/ELECTRICAL PROBLEMS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8013288,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2002","dateComplaintFiled":"07/03/2002","vin":"NOT AVAILAB","components":"TIRES","summary":"ORIGINAL TIRES, FIRESTONE 20570R15,   CONSUMER STATES WHILE TRAVELING AT HIGHWAY SPEEDS HEARD A BIG BOOM, VEHICLE STARTED TO VIBRATE, AND CONSUMER STATES IT WAS HAD TO KEEP CONTROL OF VEHICLE. THE TREAD SEPERATED FROM LEFT REAR TIRE.  CONSUMER STATES THE WEATHER WAS VERY HOT.  PLEASE PROVIDE ANY FURTHER INFORMATION.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8013175,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2002","dateComplaintFiled":"07/02/2002","vin":"ADD","components":"SUSPENSION","summary":"WHILE VEHICLE WAS PARKED CONSUMER SAW  FRONT SWAY BAR HANGING DOWN ON PASSENGER'S SIDE OF VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":763751,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/1999","dateComplaintFiled":"07/02/2002","vin":"1FMRU18W4WL","components":"SERVICE BRAKES, HYDRAULIC,TIRES","summary":"THESE ARE AREAS THAT HAVE HAD AN IMPACT ON OTHER COMPONENTS OF THE VEHICLE SUCH AS TIRE WEAR, AND BRAKES. MY MECHANIC STATED THIS IS A RECURRING PROBLEM WITH FORD MOTOR THAT SHOULD BE ADDRESSED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2000","dateComplaintFiled":"06/27/2002","vin":"2FMZA51UXWB","components":"STRUCTURE,INTERIOR LIGHTING","summary":"LIGHT THAT INDICATES DOOR IS OPEN STAYS ILLUMINATED.  LIGHT GETS SO HOT THAT  IT MAY CAUSE A FIRE. *AK  THE SWITCHES HAVE BEEN REPLACED.  THE FORD COMPANY IS AWARE OF THE PROBLEM AND DOESN'T WANT TO FIX UNLESS CONSUMER PAYS OUT OF POCKET.  THE SLIDING DOOR WAS REPLACED.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/25/2002","vin":"","components":"ELECTRICAL SYSTEM","summary":"CONSUMER HAS CONTACTED SEVERAL DEALERS IN REGARD TO RECALL 0110077000, IGNITION CONTROL . ALL DEALERS WERE REFUSING TO PROVIDE  SERVICE IN REGARD TO THESE RECALLS. PLEASE PROVIDE FURTHER INFORMATION. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012632,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2001","dateComplaintFiled":"06/25/2002","vin":"PLEASE FILL","components":"POWER TRAIN","summary":"WHILE DRIVING VEHICLE WILL NOT SHIFT FROM FIRST GEAR, STARTS JERKING, WHICH  CAUSES SEAL PUMP TO MALFUNCTION AND TRANSMISSION TO BLOWOUT.  CONTACTED DEALER.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":566240,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2002","dateComplaintFiled":"06/25/2002","vin":"FMDA514XWBA","components":"SUSPENSION","summary":"CONSUMER STATES VEHICLE WAS EXPERIENCING A PROBLEM WITH THE TIRE RUBBING ON THE SPRING.  THE VEHICLE WAS TAKEN IN TO HAVE THE RECALL (01V199000) WORK PERFORMED.  CONSUMER BEGAN EXPERIENCING PROBLEMS AGAIN WITH THE RECALL RELATED ISSUE.  THE DEALER REFUSED TO LOOK AT THE VEHICLE, STATING THAT THE PROBLEM WAS NOT RELATED TO THE SPRING, WITHOUT EVEN LOOKING AT THE CAR.    *YD   *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012336,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2002","dateComplaintFiled":"06/21/2002","vin":"2FMZA51U7WB","components":"TIRES","summary":"BOTH FRONT WHEELS SHOW SIGN OF CRACKS WITHIN  BEADS OF THE WHEELS. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012231,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/20/2002","vin":"","components":"STEERING","summary":"WHILE DIVING AND MAKING  LEFT OR RIGHT TURNS STEERING WHEEL WILL MAKE A LOUD NOISE. DEALER HAS BEEN NOTIFIED. MECHANIC STATED  BOLTS ON  RACK AND PINION STEERING ARE COMING LOOSE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012286,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2002","dateComplaintFiled":"06/20/2002","vin":"1FMPU18LOWL","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"AT 25MPH SPARK PLUG BLEWOUT WITH NO WARNING. THEN, VEHICLE SHUTDOWN. CAUSE UNKNOWN. DEALER NOTIFIED AND REPLACED SPARK PLUGS. *AK  TRANSMISSION FAILED AT 17,000 MILES  *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012135,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2002","dateComplaintFiled":"06/19/2002","vin":"2FMZA5141WB","components":"SUSPENSION","summary":"LEFT FRONT COIL SPRING BROKE.  DEALER AND  MANUFACTURER WERE NOT NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":763262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2002","dateComplaintFiled":"06/19/2002","vin":"2FMZA5143WB","components":"STEERING","summary":"THE RETURN LINE CORRODED NEAR THE R&P VALVE,FORD TOLD ME IT WOULD TAKE APPROX. 10 TO 30 DAYS DUE TO NATIONWIDE BACKORDER I AM WORRIED THAT,DUE TO SUCH A BACKORDER THER IS DEFECT IN THAT PART.ANOTHER REASON FOR CONCERN IS THAT I HAD TO GET THE PART FROM AN AUTO RECYCLING FACILITY AND NOTICED THAT A REPAIR WAS MADE TO THE LINE EXACTLY WHERE MY LINE FAILED DUE TO CORROSION.THIS IS MY FAMILY SOLE MEANS OF TRANSPORTATION ,ANY RESEARCH OR FINDINGS WOULD BE GREATLY APPRECIATED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":566153,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/19/2002","vin":"2FM0A5142WB","components":"STEERING","summary":"STEERING PUMP AND RACK AND PINION FAILED.  *MJ","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012039,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2002","dateComplaintFiled":"06/18/2002","vin":"2FMDA5143WB","components":"ELECTRICAL SYSTEM","summary":"CONSUMER STARTED VEHICLE, IGNITION SWITCH SPUN AROUND AND ALL ELECTRICAL FUNCTIONS STAYED ON. VEHICLE WAS TOWED TO DEALER, PLEASE PROVIDE ADDITIONAL INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012070,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2002","dateComplaintFiled":"06/18/2002","vin":"1FMPU18L7WL","components":"SUSPENSION","summary":"WHILE GETTING OTHER REPAIRS DONE ON  VEHICLE TECHNICIAN POINTED OUT THAT THERE WAS NO STABILIZER BAR.  DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012071,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2002","dateComplaintFiled":"06/18/2002","vin":"1FMPU18L7WL","components":"STEERING","summary":"BOTH TIE ROD ENDS WERE BROKEN AND REPLACED BY A REPAIR SHOP. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":763197,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2002","dateComplaintFiled":"06/18/2002","vin":"2FMZA5149WB","components":"POWER TRAIN","summary":"SKINNER & DAMULIS FORD (HERKIMER, NEW YORK), SANFORD FORD (SANDFORD, NC), AND CROWN FORD (NC) SERVICE CENTERS STATED TRANSMISSION FAILURE IS \"NORMAL\" AT 70,000 MILES FOR THE FORD WINDSTAR.  I HAVE BEEN DRIVING FORD PRODUCTS FOR 20 YEARS NOW, NEVER HAVE I EXPERIENCED A MAJOR COMPONENT FAILURE AT HIGH MILEAGE.  4 SEASONS TIRE & AUTO CENTER IN ILION, NEW YORK (315) 894-5087 STATED THIS SEEMS TO BE A RECENTLY RECURRING PROBLEM WITH TAURUS & ESCORTS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":763103,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2001","dateComplaintFiled":"06/15/2002","vin":"2FMZA5142WB","components":"STRUCTURE","summary":"THE DEALERSHIP SERVICE DEPARTMENT  STATED THE \"FRONT SUBFRAME SLEEVES WERE LOOSE; WELDING OF THE RADIUS ARM SLEEVES WAS REQUIRED. THEY STATED THIS PROBLEM WAS VERY COMMON FOR WINDSTAR AND EVEN TAURUS MODELS. IF SO, THIS IS A POTENTIALLY SERIOUS AND WIDESPREAD PROBLEM IN THESE CARS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":566088,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2001","dateComplaintFiled":"06/14/2002","vin":"2FMDA514XWB","components":"SUSPENSION","summary":"CONSUMER RECEIVED A RECALL NOTICE 01V99000 THAT THE FRONT COIL SPRINGS MAY CORRODE AND FRACTURE.  RECALL REPAIR WAS DONE BY CONSUMER'S LOCAL MECHANIC. HOWEVER, WHEN CONSUMER REQUESTED REIMBURSEMENT, THE MANUFACTURER DENIED REIMBURSEMENT CLAIM STATING THAT THE REPAIRS WERE DONE AFTER THE DATE OF THE RECALL LETTER (SEPTEMBER 2001), THERE WERE NO INDICATION THAT THE SPRINGS WERE BROKEN, AND THE RECALL ONLY COVERS THE SPRINGS IF THEY ACTUALLY FRACTURED AND THAT THE REPAIRS WERE NOT DONE BY A FORD DEALER. CONSUMER IS SEEKING SOME ASSISTANCE WITH THIS MATTER.  *TT  *NM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":763053,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2002","dateComplaintFiled":"06/13/2002","vin":"","components":"ELECTRICAL SYSTEM","summary":"ONE OF THE SPARK PLUGS BLEW OUT COMPLETELY AS ENGINE WAS RUNNING, REPAIR SHOP SAID IT WAS VERY UNUSUAL AND COULD BE SOME TYPE OF DEFECT BECAUSE THEY HAVE NEVER SEEN THIS TYPE OF FAILURE BEFORE WITH SO FEW MILES. THE THREADS WERE COMPLETELY STRIPPED OUT WHERE SPARK PLUG SCREWS INTO HEAD.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8011675,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/1998","dateComplaintFiled":"06/12/2002","vin":"1PMPU18L6WL","components":"WHEELS","summary":"RIGHT REAR WHEELS ARE MISSING THREE BOLTS AND LUGS WHICH HAVE SHEARED OFF. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8011479,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/11/2002","vin":"1FMPU18L1WL","components":"SEAT BELTS","summary":"WHILE TRYING TO BUCKLE CHILD IN  REAR SEAT  BUCKLE MECHANISM BROKE, MAKING IT IMPOSSIBLE TO USE  SEAT BELT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8011495,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/28/2002","dateComplaintFiled":"06/11/2002","vin":"2FMDA5148WB","components":"LATCHES/LOCKS/LINKAGES","summary":"VEHICLE WAS STRUCK WHILE PARKED CAUSING SLIDING DOOR TO CLOSE ONTO  CHILD'S HEAD WHILE GETTING OUT OF  VEHICLE. DEALER AND  MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":762923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2002","dateComplaintFiled":"06/11/2002","vin":"2FMZA5140WB","components":"ENGINE AND ENGINE COOLING","summary":"HEAD GASKET FAILURE, COOLANT LEAKED INTO CYLINDAR, BENT CONNECTING ROD.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8011284,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2002","dateComplaintFiled":"06/07/2002","vin":"1FMFU18L5WL","components":"STRUCTURE","summary":"PASSENGER DOOR PANEL CAUGHT FIRE.  VEHICLE HAS POWER DOORS AND LOCKS.  SMOKE WAS COMING OUT  INNER PANEL. ALSO, THERE WAS A GLOW FROM  OUTSIDE. DRIVER AND 2 CHILDREN GOT OUT.  A FIREMEN THAT ARRIVED MOVED  VEHICLE BEFORE PARTIALLY CATCHING FIRE.  DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":762718,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2002","dateComplaintFiled":"06/06/2002","vin":"2FMZA51U3WB","components":"POWER TRAIN","summary":"WHILE DRIVING DOWN AT  HIGHWAY SPEEDS  TRANSMISION DOWN SHIFTS INTO LOWER GEARS, 2ND OR LOW GEAR.WHICH IS VERY DANGEROUS AND COULD CAUSE A VERY BAD ACCIDENT. I HAVE TALKED TO OTHER PEOPLE THAT HAD THE SAME THING HAPPED WITH THE THE SAME TYPE VEHICLE! HAVE YOU HADE ANY OTHER COMPLANTES? H AD TAKEN THE VEHICLE TO AUTHERIZED DEALER HE CHECKED IT OUT SAID NOTHING WRONG! CONTINUED ON TRIP AND IT KEEP DOING IT.THIS IS VERY DANGEROUS AT HIGHIWAY SPEEDS AND WITH A BIG TRUCK BEHIND YOU!! ANY INFORMATION OR HELP WITH THIS PROBLEM WOULD BE GREATLY  APPRECIATED.FORD IS NO HELP! THANK YOU.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":762656,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2002","dateComplaintFiled":"06/04/2002","vin":"2FMZA5147WB","components":"POWER TRAIN","summary":"VEHICLE EXHIBITED AN ERRATIC DOWNSHIFT WHICH ALMOST CAUSED AN ACCIDENT SINCE IT OCCURED ON A MAJOR HIGHWAY WHILE TRAVELLING AT 65MPH.  THE INCIDENT HAPPENED TWICE AND THE DEALER COULDN'T FIND THE PROBLEM.  THE DEALER TOLD US THAT THE VEHICLE WAS SAFE.  SINCE THIS TIME, IT HAS HAPPENED TWO MORE TIMES ON A ONE WEEK PERIOD.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8010946,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2001","dateComplaintFiled":"06/03/2002","vin":"2FMZA5140WB","components":"SUSPENSION","summary":"NHTSA RECALL 01 V 199 000/MANUFACTURER'S RECALL 01S19 CONCERNING FRONT COIL SPRING CORROSION, CONSUMER STATES DEALER, WALLY EDWARD FORD, PORT HENRY, NY; PHONE# 518/546-9911 IS REFUSING TO HONOR RECALL NOTICE. *AK THE FORD MOTOR COMPANY SAYS THE DEALERSHIP IS RESPONSIBLE FOR THE SAFETY RECALL REPAIRS.  CONSUEMR HAS COMPLAINED OF THE TRANSMISSION AND NO DEALERSHIP WITHIN A 100 MILE RADIUS WILL ATTEMPT TO ACCESS THE PROBLEM.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8010649,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2001","dateComplaintFiled":"05/29/2002","vin":"2FMDA5143WB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"VEHICLE WOULD NOT START, TOOK VEHICLE TO FIRESTONE AND THEY REPLACED THE STARTER.   5 DAYS LATER, VEHICLE WOULD NOT START.  FIRESTONE STATED IT WAS THE PIN SWITCH THAT DRAINED THE BATTERY.  *AK  CONSUMER STATES THAT THE TRANSMISSION FAILED AT 81000 MILES.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8010575,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2001","dateComplaintFiled":"05/28/2002","vin":"2FMDA5146WB","components":"POWER TRAIN","summary":"VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR. HAD TO REPLACE TRANSMISSION. DEALER CONTACTED. *AK   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8010578,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2002","dateComplaintFiled":"05/28/2002","vin":"2FMDA5146WB","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN","summary":"WHITE SMOKE COMING FROM THE EXHAUST AND THE ENGINE WAS MISSING DUE TO BLOWN HEAD GASKETS. DEALER CONTACTED. *AK  ALSO FOUND BLOWN INTAKE MANIFOLD GASKET. TRANSMISSION REPLACED AT 45,000 MILES.  *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":762302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/26/2002","vin":"2FMZA5145WB","components":"ELECTRICAL SYSTEM","summary":"THE VAN STALLED, OR \"CUT OUT\" WHEN MAKING LEFT HAND TURNS, OR WHILE AT LOW RPM'S. WE TOOK THE VAN BACK TO THE DEALER, AND THEY CONTACTED FORD. FORD SEEMED TO KNOW ABOUT THE PROBLEM, AND DIRECTED THE TYPE OF REPAIR TO BE MADE, ACCORDING TO WHAT WE WERE TOLD. I GAVE THE DEALER A NEWS ITEM ABOUT THE EXACT SAME PROBLEM FORD HAD IN CALIFORNIA WITH MILLIONS OF CARS STALLING, AND THAT RESULTED IN A RECALL IN CALIFORNIA. \"STALLING\" IS A VERY SERIOUS PROBLEM AND I FEEL THAT FORD SHOULD HAVE RECALLED MY VAN IN THE FIRST PLACE ( RATHER THAN EXPOSE ME AND MY FAMILY TO INJURY) AND FORD SHOULD HAVE HAD TO PAY FOR THE REPAIR ( WHICH AMOUNTED TO ABOUT $500). IF THEY KNEW ABOUT THE PROBLEM AND IF THEY AGREED TO FIX THE PROBLEM IN CALIFORNIA, WHY SHIFT THE COST OF REPAIR TO ME?*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8010471,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/1998","dateComplaintFiled":"05/24/2002","vin":"2FMVA5140WB","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS OVER THE PAST YEAR HAVE NOT BEEN CORRECTED.  AT NIGHT DIMMER LIGHTS HAVE VERY POOR VISIBILTY.  DEALER HAS BEEN NOTIFIED. *AK  DEALER ADVISED THAT HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED.  *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8010127,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2002","dateComplaintFiled":"05/20/2002","vin":"1FMRU17L0WL","components":"WHEELS","summary":"LUGS: NUTS AND STUDS ON  REAR PASSENGER WHEEL BROKE OFF, ONLY ONE LUG NUT WAS STILL INTACT. THERE IS A RECALL, BUT THIS VEHICLE IS NOT AFFECTED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8010138,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2002","dateComplaintFiled":"05/20/2002","vin":"1FMRU18W2WL","components":"SUSPENSION","summary":"VEHICLE WAS PARKED WHEN CONSUMER HEARD ALARM GO OFF, SHE CHECKED VEHICLE AND FOUND NOTHING WRONG. 2 HOURS LATER, SHE NOTICED DRIVER FRONT HAD LOWERED, VEHICLE WAS TOWED TO DEALER.  TORSION BAR HAD BROKEN.*AK *SCC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":566333,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/20/2002","vin":"1FMRU18W3WL","components":"SEAT BELTS","summary":"SON WAS SITTING ON THE PASSENGER VERY REAR SEAT--HE TURNED IN A COMPLETE CIRCLE WHICH CAUSED THE SAFETY RESTRAINT TO WRAP AROUND HIS TORSO--TRIED TO LOOSEN THE SEAT BELT WOULD NOT RELEASE--THE BELT BECAME TIGHTER--HAD TO CUT THE BELT TO GET MY SON OUT OF THE RESTRAINT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8009978,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2002","dateComplaintFiled":"05/16/2002","vin":"2FMDA5144WB","components":"POWER TRAIN","summary":"WHILE VEHICLE WAS IN PARK, CONSUMER STATES THAT A TWO YEAR OLD CHILD PUT VEHICLE IN SECOND GEAR AND VEHICLE ROLLED BACKARDS INTO A TRASH BEND.  CONSUMER FEELS LIKE GEAR SHOULD NOT GO INTO GEAR WITHOUT PRESSING ON BRAKE. *JB   *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8010001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2002","dateComplaintFiled":"05/16/2002","vin":"ADD","components":"STEERING","summary":"WHEN MAKING TURNS IN EITHER DIRECTION OR GOING OVER BUMPS THERE IS A LOUD SQUEAKING NOISE. DEALER CANNOT FIND THE PROBLEM.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":761925,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2000","dateComplaintFiled":"05/15/2002","vin":"2FMZA5146WB","components":"INTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"THE INTERIOR COURTESY LAMPS DO NOT GO OUT WHEN DOORS ARE CLOSED. DOOR AJAR LIGHT COMES ON. FORD IS WELL AWARE OF THIS PROBLEM AND ITS A SAFETY ISSUE AS DRIVER CANNOT SEE DURING NIGHT DRIVING UNLESS FUSE IS PULLED. INTERIOR LIGHTS CANNOT BE SHUT OFF WITH THE DIMMER SWITCH!!.. DEALERS PLAY DUMB WHEN YOU DISCUSS THIS ISSUE. THREE NEIGHBORS HAVE SAME PROBLEM. THIS IS AN ACCIDENT WAITING TO HAPPEN!!!!!!!!*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":761880,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/06/2002","dateComplaintFiled":"05/14/2002","vin":"2FMDA5143WB","components":"SEAT BELTS","summary":"INVOLVED IN COLLISION WITH OTHER VEHICLE - FRONT DRIVERS SIDE OF OTHER VEHICLE HIT FRONT DRIVERS SIDE OF MY VEHICLE - BOTH MY WIFE (FRONT PASSENGER) AND MYSELF HAD OUR SEAT BELTS ON.  AT IMPACT MY WIFES SEAT BELT DID NOT HOLD HER UPPER BODY BACK CAUSING HER UPPER BODY TO GO FORWARD AND STRIKE HER FOREHEAD WITH THE REAR VIEW MIRROR.  ALSO AIR BAGS DID NOT DEPLOY.  SEAT BELTS AT TIMES DON'T TIGHTEN ACROSS THE UPPER BODY.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":761885,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2002","dateComplaintFiled":"05/14/2002","vin":"2FMZA51U4WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED AT HIGHWAY SPEED WITH NO ADVANCE WARNING.  TRANSMISSION SIMPLY DIED, AND CAR WOULD NOT MOVE.  CAR WAS PURCHASED NEW AT FORD, AND MAINTAINED AT MOONEY FORD.  REPRESENTS PREMATURE FAILURE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":565743,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2002","dateComplaintFiled":"05/13/2002","vin":"","components":"SUSPENSION","summary":"THE SPRING ON THE DRIVERS SIDE OF VEHICLE HAD RUPTURED WHILE CONSUMERS WIFE WAS DRIVING.  WHEN THE SPRING RUPTURED, IT FORCED THE GUARD INTO THE TIRE (WHICH HAPPENS TO BE ONE MONTH OLD), AND RUINED THE TIRE.  CONSUMER WAS TOLD THAT THE SPRING HAD BEEN RECALLED AND FORD WOULD REPLACE THEM.  (IN WHICH FORD SAID THAT THE SPRING ON THIS VEHICLE HAD BEEN REPLACED ALREADY AND THEY WOULD NOT REPLACE ANYTHING).*SCC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8009486,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/09/2002","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE WAS LOSING ANTI FREEZE , AND  ENGINE WOULD KEEP GETTING CLOSE TO OVERHEATING. CONTACTED DEALER, AND  DEALER REPLACED  HEAD GASKET.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":9005277,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/01/2000","dateComplaintFiled":"05/09/2002","vin":"2FMZA51U6WB","components":"STEERING,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL,SEATS,INTERIOR LIGHTING","summary":"ACCELERATOR WENT DOWN ON ITS OWN WHILE IN REVERSE, NO BRAKES TO STOP, RESULTING IN A ACCIDENT.  STEERING VIBRATES, RECOMMEND ROTATING THE TIRES.  INTERIOR SEATS SLIGHTLY TWISTED, DOOR LOCKS WORKS SOMETIME, INTERIOR LIGHTS WORK SOMETIMES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8009315,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2001","dateComplaintFiled":"05/07/2002","vin":"2FMZA51U6WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS SENSOR RING ON RIGHT FRONT WHEEL CRACKED.  ABS LIGHT COMES ON. DEALER CONTACTED.*AK  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8009316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2001","dateComplaintFiled":"05/07/2002","vin":"2FMZA51U6WB","components":"STEERING","summary":"TIE ROD END STARTED TO WEAR AND MADE A SQUEAKING SOUND WHEN MAKING A TURN. DEALER CONTACTED. *AK  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8009180,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2002","dateComplaintFiled":"05/06/2002","vin":"1FMPU18L4WL","components":"SUSPENSION","summary":"WHILE CHANGING THE OIL SWAY BAR DIDN'T HAVE ANY RUBBER SEALS ATTACHED.  RUBBER SEAL WAS  ATTACHED TO THE A FRAME BUT NOT THE SWAY BAR.  DEALER WAS NOT NOTIFIED. PLEASE ADD MORE INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8009223,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2002","dateComplaintFiled":"05/06/2002","vin":"1FMPU18L0WL","components":"POWER TRAIN","summary":"CONSUMER IS CONCERNED BECAUSE THE CHILD PULLED GEAR SHIFT AND VEHICLE STARTED ROLLING BACK.  DEALERSHIP IS AWARE OF PROBLEM.*AK      *YD","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8009147,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/03/2002","vin":"1FMEU17L4WL","components":"VISIBILITY","summary":"WHILE DRIVING DURING DAY LIGHT  CAN'T SEE VEHICLE IN  REAR OUT OF SIDE MIRRORS. CAN ONLY SEE INSIDE OF MIRROR. DEALER CONTACTED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":761501,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2002","dateComplaintFiled":"05/03/2002","vin":"","components":"STEERING","summary":"THE TRUCK BEGAN TO PULL TO THE RIGHT, THEN THE TIE ROD BROKE FROM THE WHEEL.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":761511,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2002","dateComplaintFiled":"05/03/2002","vin":"2FMDA5142WB","components":"STRUCTURE","summary":"I BROUGHT THE VEHICLE  TO WALKER FORD ON 3/14/202 FOR A PROTECTIVE SPRING SHIELD, RECALL #01S19. WE NOTICED A CLUNKING NOISE FROM THE PASSENGER SIDE FRONT SHORRTLY AFTER. WE BROUGHT THE VEHICLE BACK TO WALKER FORD ON 5/3/02. UPON INSPECTION, WE WERE TOLD THE WELD FOR THE SUB FRAME WAS BROKEN. THIS HOLDS UP THE TRANSMISSION,ENGINE, SUSPENSION,.. THIS IS DEFINIEETLY A SEVERE SAFETY ISSUE AND GONE UNCHECKED, I BELIEVE IT COULD HAVE LED TO A MAJOR ACCIDENT AND POSSIBLE INJURIES, NOT JUST TO MYSELF, BUT OTHERS WHO MAY BE DRIVING A VEHICLE WITH A SIMILAR PROBLEM. THIS IS NOT SOMETHING THAT NEEDS TO BE FIXED AS PART OF ROUTINE MAINTENANCE AND IS VERY RARE AND UNCOMMON FOR THIS TO BREAK, AS CONFIRMED BY ANOTHER MECHANIC. I BELIEVE THE WELD WAS DEFECTIVE. THIS VEHICEL IS WELL MAINTAINED AND THERE IS NO CAUSE FOR THIS TYPE OF PROBLEM OTHER THAN A DEFECT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":761440,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2000","dateComplaintFiled":"05/01/2002","vin":"2FMZA5144WB","components":"STEERING","summary":"I HAVE HAD 5 STEERING RACKS REPLACED SINCE SEPT 2000.  I CANNOT GET ANYONE TO HELP ME WITH THIS PROBLEM.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":761375,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2002","dateComplaintFiled":"04/30/2002","vin":"1FMPU18L1WL","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"WHILE AT IDLE THE #3 SPARKPLUG BLEW OUT OF THE CYLINDER STRIPPING THE THREADS. THE REPAIR FACILITY ESTIMATES  $2000 TO REPAIR. THIS IS EXACTLY LIKE ODI #743868. THERE IS A DEFECT IN THE HEADS. THIS ENGINE WAS REPLACED TWICE AT ABOUT 30,000 MILES BECAUSE OF LEAKS IN THE HEADGASKET. THE CURRENT ENGINE ONLY HAS 34000 MILES. WHEN THE SPAKPLUG BLEW OUT IT SPEWED GAS OVER THE ENGINE CREATING A POTENTIAL FIRE HAZARD.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8008731,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/29/2002","vin":"2FMZA5144WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING 5 MPH, BRAKES COMPLETELY SHUTDOWN.  PEDAL COMPLETELY WENT TO THE FLOOR WITH NO FORCE. STILL NOT STOPPING THE VEHICLE.*AK. THE FAILURE OF THE BRAKE SYSTEM WAS ATTRIBUTED TO THE FAILING OF THE HYDRAULIC CONTROL UNIT.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8008737,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2002","dateComplaintFiled":"04/29/2002","vin":"1FMPU18L5WL","components":"SUSPENSION,ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, HEARD A NOISE UNDER THE TRUCK AS IF VEHICLE RAN OVER SOMETHING. TOOK VEHICLE TO DEALERSHIP, MECHANIC STATED IT WAS SWAY BAR LINK THAT BROKE OFF.  *AK  CHECK ENGINE LIGHT IS ILLUMINATED; DEALER FOUND HEGO SENSORS WERE NOT RESPONDING; BANK 1 AND 2 HEGO SENSORS WERE REPLACED. *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":761291,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2002","dateComplaintFiled":"04/28/2002","vin":"1FMPU18L8WL","components":"SUSPENSION","summary":"WHILE PARKED LEFT FRONT TORSION BAR SNAPPED.  THIS ITEM NOT COVERED UNDER EXTENDED WARRANTY.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":6901087,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2001","dateComplaintFiled":"04/25/2002","vin":"2FMDA5143WB","components":"WHEELS","summary":"WHILE DRIVING, THE LUG NUTS ON THE FRONT WHEEL BROKE OFF, CAUSING THE WHEEL TO SEPARATE FROM THE VEHICLE.(CLAIM#43-R774-617)*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6901093,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2001","dateComplaintFiled":"04/25/2002","vin":"2FMZA5147WB","components":"WHEELS","summary":"CONSUMER STATES THE BOLTS ON THE RIGHT FRONT WHEEL SHEARED OFF.(CLAIM#27-7046-604)*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6901085,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2001","dateComplaintFiled":"04/25/2002","vin":"2FMDA514XWB","components":"WHEELS","summary":"WHILE IN MOTION, PASSENGER TIRE CAME OFF VEHICLE DUE TO LUG NUTS BREAKING OFF, CAUSING VEHICLE TO SLAM TO THE GROUND, SKIDDING INTO A VACANT LOT, HITTING A 2X4 BOARD, CLAIM 48-5214-929.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6901094,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2001","dateComplaintFiled":"04/25/2002","vin":"2FMDA5143WB","components":"WHEELS","summary":"WHILE THE INSURED WAS DRIVING THE TIRE FELL OFF DUE TO TWO LUG NUTS HAD CRACKED. CLAIM# 33-0348-233  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6901088,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2001","dateComplaintFiled":"04/25/2002","vin":"2FMDA5140WB","components":"WHEELS","summary":"WHILE DRIVING, THE RIGHT WHEEL SEPARATED FROM THE VEHICLE CAUSING VEHICLE TO SLIDE.(CLAIM#60-C263-071)*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6901089,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2001","dateComplaintFiled":"04/25/2002","vin":"2FMDA5143WB","components":"WHEELS","summary":"WHILE DRIVING, THE WHEEL BOLTS SHEARED OFF, CAUSING WHEEL TO SEPARATE FROM THE VEHICLE AND STRIKE THE ROADWAY.(CLAIM#02-0442-821)*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6901090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2001","dateComplaintFiled":"04/25/2002","vin":"2FMZA5144WB","components":"WHEELS","summary":"CONSUMER STATED WHILE DRIVING, THE RIGHT FRON WHEEL SEPARATED FROM THE VEHICLE, CAUSING DAMAGE TO THE FRONT FENDER.(CLAIM#25-5525-512)*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6901091,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/25/2002","vin":"2FMDA5144WB","components":"WHEELS","summary":"CONSUMER POSSIBLY EXPERIENCED PROBLEMS WITH THE WHEEL STUDS BREAKING OFF.(CLAIM#38-J687-126)*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6901092,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2000","dateComplaintFiled":"04/25/2002","vin":"2FMDA5141WB","components":"WHEELS","summary":"WHILE DRIVING, THE STUDS BROKE OFF THE WHEEL, CAUSING THE  VEHICLE TO STRIKE THE GROUND.(CLAIM#33-0269-919)*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6901099,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2001","dateComplaintFiled":"04/25/2002","vin":"2FMZA5149WB","components":"WHEELS","summary":"WHILE THE INSURED WAS TRAVELING THE RIGHT FRONT WHEEL BROKE OFF AND THE VEHICLE WHEEL ROLLED BACKWARDS INTO WHEEL WELL CAUSING FENDER DAMAGE. CLAIM# 43-R781-260  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6901078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2001","dateComplaintFiled":"04/25/2002","vin":"2FMDA5143WB","components":"WHEELS","summary":"WHILE DRIVING, THE STUDS ON THE HUB BROKE OFF, CAUSING DAMAGE TO THE WHEEL AND VEHICLE,  CLAIM 25-5623-634","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":565295,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2002","dateComplaintFiled":"04/17/2002","vin":"","components":"STEERING","summary":"VEHICLE IS EXPERIENCING POWER STEERING LEAKAGE, DEALER FOUND TWO HYDRAULIC LINES RUSTED.  HOWEVER, REPAIRS COULD NOT BE PERFORMED DUE TO LACK OF PARTS. VEHICLE HAS BEEN IN SHOP FOR 10 DAYS.  *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6901086,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2000","dateComplaintFiled":"04/15/2002","vin":"2FMZA5147WB","components":"WHEELS","summary":"INSURED WAS TRAVELING 65 MPH WHEN ALL OF A SUDDEN THE WHEEL FLEW OFF THE VEHICLE, CLAIM 13-7144-933.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":760695,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2002","dateComplaintFiled":"04/14/2002","vin":"2FMDA5145WB","components":"ENGINE AND ENGINE COOLING","summary":"HEAD GASKET FAILURE/REPLACEMENT -  FORD HAS HAD ONGOING PROBLEMS WITH THE HEAD GASKETS ON THE 3.8 ENGINES.  FORD INFORMED ME THAT THEY DO HAVE \"PROGRAMS\" FOR THIS PROBLEM ON EARLIER MODELS BUT HAVE NOT EXTENDED THEM TO COVER THE 98 MODELS.  WHILE MY WINDSTAR IS A 98 MODEL IT WAS BUILT IN JANUARY OF 1997. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8007505,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2001","dateComplaintFiled":"04/12/2002","vin":"2FNZA514XWB","components":"WHEELS","summary":"ON TWO SEPARATE OCCASIONS, WHILE DRIVING AT 60 MPH, THE FRONT LUG NUTS THAT HOLD THE TIRE IN PLACE FELL OFF FROM THE DRIVER'S SIDE AND PASSENGER'S SIDE, ALMOST CAUSING LOSS OF TIRES.  PERSONAL MECHANIC REPLACED LUG NUTS AND STUDS.  *AK  *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8007350,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2002","dateComplaintFiled":"04/11/2002","vin":"N/A","components":"SUSPENSION","summary":"STABILIZER BAR BROKE WHILE  DRIVING VEHICLE AT ABOUT 35-40 MPH.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8007381,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2000","dateComplaintFiled":"04/11/2002","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"FILLER NOZZLE CRACKED AND THERE WAS FUEL LEAKING FROM  VEHICLE. CONTACTED A DEALER, AND  DEALER WAS NOT WILLING TO DO ANYTHING.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8007300,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/10/2002","vin":"1FMPU18L7WL","components":"ENGINE AND ENGINE COOLING","summary":"HEAD GASKETS ARE  LEAKING COOLANT ONTO THE GROUND. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO  VIN. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8007085,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2001","dateComplaintFiled":"04/09/2002","vin":"2FMDA51UOWB","components":"WHEELS","summary":"RIMS WILL DEVELOP CRACKS.  CONSUMER HAD TO ALREADY REPLACE  RIGHT FRONT WHEEL FOR THIS PROBLEM, AND CURRENTLY  HAS TO REPLACE  LEFT FRONT WHEEL.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8006993,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/08/2002","vin":"","components":"SUSPENSION,TIRES","summary":"VEHICLE WOULD ROCK AT ANY SPEED DUE TO   STABILIZER BAR BOLTS MISSING, AND ALLOWING  BAR TO HANG FROM  VEHICLE.  MECHANIC HAD  BOLTS REPLACED.  THIS PROBLEM ALSO CAUSED  TIRES TO WEAR UNEVEN.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":760288,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2002","dateComplaintFiled":"04/05/2002","vin":"","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"VEHICLE LOST POWER, RPMS WENT UP, TRANSMISSION SLIPPED WHILE TRAVELLING 55MPH ON LOCAL EXPRESSWAY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":760288,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2002","dateComplaintFiled":"04/05/2002","vin":"","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"VEHICLE LOST POWER, RPMS WENT UP, TRANSMISSION SLIPPED WHILE TRAVELLING 55MPH ON LOCAL EXPRESSWAY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8006924,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"04/04/2002","vin":"1FMRU1763WL","components":"STEERING","summary":"WHILE BACKING OUT CONSUMER HEARD A DRAGGING SOUND,  TIE ROD  END BROKE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":760227,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2002","dateComplaintFiled":"04/03/2002","vin":"1FMRU18W7WL","components":"SUSPENSION","summary":"SWAY BAR LINKS BROKEN.   VEHICLE DIFFICULT TO CONTROL, ESPECIALLY AT HIGHWAY SPEEDS AND IN STRONG WINDS.  THIS VEHICLE HAS NOT BEEN OFF-ROAD, NOR HAS IT BEEN SUBJECTED TO ANY UNUSUAL IMPACTS.  THERE ARE OTHER SIMILAR INCIDENT REPORTS ON THIS SITE, AND MANY REPORTS OF THE SAME PROBLEM ON WEB FORUMS ON THE INTERNET.  GIVEN MILEAGE AND USE, THIS DOES NOT SEEM LIKE A NORMAL FAILURE, AND THE NUMBER OF INCIDENTS SEEMS TO BE GROWING.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8006863,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2000","dateComplaintFiled":"04/02/2002","vin":"2FM2A5147WB","components":"STRUCTURE,INTERIOR LIGHTING","summary":"WITHOUT PRIOR WARNING DOOR WARNING LIGHT COMES ON  PANEL,  AND  LIGHT WILL STAY ON.     INTERIOR LIGHT WILL GO OFF, BUT THE SOUND OF THE CHIME WILL NOT STOP.  DEALERLERSHIP IS AWARE OF  PROBLEM.  *AIK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8006646,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2002","dateComplaintFiled":"03/29/2002","vin":"2FMDA5144WB","components":"LATCHES/LOCKS/LINKAGES","summary":"PASSENGER'S SIDE DOOR LOCK IS INOPERATIVE, CAUSES INTERIOR LIGHTS TO STAY ON AT ALL TIMES.*AK  *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":759977,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2002","dateComplaintFiled":"03/29/2002","vin":"2FMZA5144WB","components":"STEERING","summary":"RACK AND PINION ASSEMBLY BEGAN LEAKING POWER STEERING FLUID.  HAD TO REPLACE RACK-AND-PINION ASSEMBLY AND POWER STEERING PUMP.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":759991,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2002","dateComplaintFiled":"03/29/2002","vin":"1FMRU1760WL","components":"ENGINE AND ENGINE COOLING","summary":"DEALERSHIP SAYS OIL LEAK DUE TO ENGINE BLOCK BEING MIS-CAST.  DEALERSHIP RECOMMENDS NEW ENGINE TO FIX THE PROBLEM.  HEADS COULD BE REPLACED BUT PROBLEM WOULD REOCCUR AGAIN.  THIS PROBLEM HAS OCCURRED IN MANY ENGINES AND FORD IS AWARE OF THIS BUT IS OFFERING NO HELP WITH THE COST OF REPLACEMENT OR RECALL ON THE ENGINE TO ANYONE BUT THOSE WHO HAVE FORD EXTENDED WARRANTIES.  THIS IS THE ORIGINAL ENGINE THAT WAS PUT IN THE TRUCK.  THE DEFECT HAS ALWAYS BEEN THERE AND IS NOT SOMETHING THAT HAS OCCURRED OVER TIME.  COST OF NEW ENGINE APPROXIMATELY $4,500.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8006372,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/26/2002","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHEN STARTING THE VEHICLE IT WOULD SHUT OFF AND COULD NOT BE RESTARTED, THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PROBLEM COULD NOT BE FOUND.   NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8006453,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2001","dateComplaintFiled":"03/26/2002","vin":"1FMRU18W1WL","components":"LATCHES/LOCKS/LINKAGES","summary":"CONSUMER STATES THE CHILD SAFETY LOCK ON BOTH REAR DOORS WOULD ENGAGE IT SELF EVERY TIME THE DOORS ARE CLOSE SHUT, DEALER NOTIFED.  NLM  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8006294,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2002","dateComplaintFiled":"03/25/2002","vin":"N/A","components":"SUSPENSION","summary":"FRONT SWAY BAR LINK ON  LEFT SIDE OF  VEHICLE BROKE WHILE  CONSUMER WAS DRIVING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":564756,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/19/2001","dateComplaintFiled":"03/18/2002","vin":"1FMRU18W6WL","components":"SUSPENSION","summary":"WHILE DRIVING, CONSUMER STATES THAT THE VEHICLE BEGAN DRIFTING, CONSUMER THEN MADE A CORRECTION AND LOST CONTROL OF THE VEHICLE, ONE PERSON WAS INJURED IN THE ACCIDENT, SHORTLY AFTER THE ACCIDENT THE DEALER FOUND SOME ALIGNMENT PROBLEMS.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":564756,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2001","dateComplaintFiled":"03/18/2002","vin":"1FMRU18W6WL","components":"POWER TRAIN","summary":"CONSUMER STATES THAT WHILE DRIVING IN 4 WHEEL DRIVE THAT SOMETHING DID NO'T SEEM RIGHT.  LATER, WHEN CHECKING THE TRANSMISSION, METAL WAS FOUND IN THE PAN, A CLAIM ADJUSTER STATED THAT A SMALL HOLE IN THE VALVE BODY WAS PLUGGED CAUSING THE OVERDRIVE BAND TO FAIL, HOWEVER THIS WAS NOT RELATED TO THE ACCIDENT.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":759448,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/1999","dateComplaintFiled":"03/17/2002","vin":"1FMPU18L1WL","components":"STRUCTURE","summary":"REAR WIPER HAS NEVER PERFORMED AS EXPECTED, IT HAS BEEN REPLACED ONCE AND REPAIRED TWICE.  IT DOESNT WORK AT ALL CURRENTLY. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8005649,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2002","dateComplaintFiled":"03/14/2002","vin":"ADD","components":"STEERING","summary":"WHEN MAKING TURNS IN EITHER DIRECTION THERE WAS A LOUD GRINDING NOISE. WHILE AT DEALERSHIP TO HAVE A RECALL PERFORMED, MECHANIC NOTICED  FRONT TIE ROD JOINTS NEEDED TO BE REPLACED. NO GREASE AT ALL ON JOINTS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8005546,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/13/2002","vin":"2FMDA5145WB","components":"STEERING","summary":"AT 35 THOUSAND MILES POWER STEERING WENT OUT.  MECHANIC REPLACED STEERING PUMP AT 38-39 THOUSAND MILES, POWER STEERING WENT OUT AGAIN. MECHANIC RESEARCHED PROBLEM,  FOUND OUT THAT TIE ROD END RODS WERE TOO TIGHT, PUTTING EXTRA STRAIN ON POWER STEERING.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":759250,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2002","dateComplaintFiled":"03/12/2002","vin":"2FMZA5145WB","components":"POWER TRAIN","summary":"COMPLETE TRANSMISSION FAILURE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":758991,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/06/2002","vin":"2FMZA51U8WB","components":"STEERING","summary":"ABOUT TWO YEARS AGO I STARTED TO NOTICE A NOISE FROM THE FRONT END OF THE CAR. OVER TIME IT GRADUALLY BECAME LOUDER AND MORE FREQUENT.  WHEN I WENT TO MY LOCAL GARAGE , THE NOISE WOULD NOT INITALLY BE PRESENT. FINALLY IT BECAME MORE PRESENT AND THE LOCAL MECHANIC SAID THAT IT WAS PROBABLY THE TIE RODS AND THAT FORD WAS KNOWN TO FREQUENTLY HAVE THAT PROBLEM. HE ALSO INDICATED THAT IT WOULD PROBABLY BE FIXED BY THE DEALER UNDER WARRANTY. AT THAT TIME I HAD ABOUT 40,000 MILES ON T HE CAR. I TOOK IT TO THE FORD DEALER AND TOLD THEM WHAT THE MECHANIC SAID. THEY REPAIRED THE CAR AND CHARGED ME FOR THE REPAIR SINCE THEY CLAIMED THAT THERE WAS NO WARRANTY ON THE CAR (HIDDEN OR OTHERWISE) SINCE I HAD PRESSED THIS POINT WITH THE SERVICE MANAGER AND LATER WITH HIS MANAGER. NOTE: I HAD PREVIOUSLY SEEN MANY COMPLAINTS ON YOUR WEB SITE REGARDING THIS SAME PROBLEM. IT DOES SEEM THAT TIE RODS SHOULD NOT BE FAILING AT 38-40,000 MILES. AND, THAT ULTIMATE FAILURE COULD RESULT IN SERIOUS CRASHES AND INJURIES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8004936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2002","dateComplaintFiled":"03/04/2002","vin":"PLEASE FILL","components":"SEAT BELTS,INTERIOR LIGHTING","summary":"SEAT BELT ALARM,LIGHT,  AND  COURTESY LIGHT WOULD REMAIN ON WHILE DRIVING. DEALER WAS NOT NOTIFIED AT THIS TIME.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":758877,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/03/2002","vin":"2FMZA5146WB","components":"UNKNOWN OR OTHER","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLES.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":758706,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/1999","dateComplaintFiled":"02/27/2002","vin":"2FMZA5143WB","components":"SUSPENSION","summary":"FORD MO SAID THEY CANNOT FIX MY SUSPENSION PROBLEM AFTER WORKING ON MY CAR SINCE THE FIRST SERVICE CALL.  THIS HAS BEEN  SINCE 1999.  THERE HAVE BEEN MANY SERVICE CALLS, PARTS REPLACED,  AND  I WAS TOLD THAT IF I TRADED IN THE CAR THAT THEY WOULD GIVE ME  $3,000 TOWARD ANOTHER CAR, WHICH AMOUNTED TO ME BUYING A NEW VAN FOR THE REGULAR LISTED PRICE.  I HAVE BEEN PUTTING UP WITH THESE EXCUSES THAT THEY DIDN'T WANT MY CAR AS A TRADE IN AS THEY COULD'NT RESELL IT.  NOW I AM STUCK WITH A CAR THAT I CAN'T SELL AS IT IS DEFECTIVE.  WHAT IS A CONSUMER LIKE MYSELF TO DO ABOUT THIS.  I HAVE GONE TO  ARBITRATION AND THEY SAID THEY COULDN'T HELP.  THE LEMON LAWS ONLY APPLIES TO THE FIRST YEAR OF PURCHASE AND I SPENT THE FIRST YEAR WITH FORD TELLING ME THEY WERE WORKING ON MY PROBLEM AND THAT IT WOULD ALWAYS BE COVERED BY WARRANTY.  NOW THEY TELL ME THEY CAN'T FIX IT.  THE CAR HAS SUCH A BAD SHIMMY, POUNDING IN THE FRONT END THAT NO ONE WOULD TAKE THIS  VAN AS A TRADE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":758734,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2002","dateComplaintFiled":"02/27/2002","vin":"2FMZA5140WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"WE WERE STOPPED AT AN INTERSECTION.  WHEN THE LIGHT TURNED GREEN, THE TRANSMISSION LOCKED UP, AND THE ENGINE REVVED AS IF IT WAS IN NEUTRAL.  I TOOK TWO MEN TO PUSH IT TO THE SIDE OF THE ROAD ON A DOWNWARD SLOPE.  THE DEALERSHIP CLAIMED TO KNOW OF NO PROBLEM WITH 1998 WINDSTAR TRANSMISSIONS.  WE KNOW OF 3 OTHER OWNERS OF THESE VEHICLES WHO HAVE HAD THE SAME PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8004574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/1998","dateComplaintFiled":"02/26/2002","vin":"2SMZA5141WB","components":"ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER","summary":"WHILE DRIVING THERE IS EXCESSIVE SMOKE COMING OUT OF THE TAIL PIPE, MECHANIC DOES NOT HAVE SOLUTION FOR CONSUMER CONCERN.  *AK  DEALER REPLACED DEFECTIVE BANK #2 HEGO SENSOR. BUT CONSUMER STATES PROBLEM STILL EXIST. DOOR LIGHT ON DASH BOARD ILLUMINATED. A SPECIAL PART WAS ORDERED.   *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":564530,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2000","dateComplaintFiled":"02/26/2002","vin":"","components":"STEERING","summary":"THE POWER STEERING FAILED.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":564530,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2000","dateComplaintFiled":"02/26/2002","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE ENGINE FAILED AND THE DEALER REPLACED IT. THERE WAS A NOISE IN THE FRONT END DUE TO FLYWHEEL FAILURE.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":564530,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2000","dateComplaintFiled":"02/26/2002","vin":"","components":"POWER TRAIN","summary":"THE TRANSMISSION FAILED WHILE THE CONSUMER WAS TRAVELING.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":564530,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2000","dateComplaintFiled":"02/26/2002","vin":"","components":"POWER TRAIN","summary":"THE TRANSMISSION FAILED WHILE THE CONSUMER WAS TRAVELING.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":564530,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2000","dateComplaintFiled":"02/26/2002","vin":"","components":"POWER TRAIN","summary":"THE TRANSMISSION FAILED WHILE THE CONSUMER WAS TRAVELING.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8004438,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/25/2002","vin":"2FMCH51U6WB","components":"STRUCTURE","summary":"DRIVER SIDE SLIDING DOOR FAILES TO LOCK FROM EITHER INSIDE OR OUTSIDE DUE TO AN ELECTRICAL PROBLEM. CONSUMER HAS CONTACTED  DEALER. PLEASE PROVIDE FURTHER INFORMATION. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":758514,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2001","dateComplaintFiled":"02/22/2002","vin":"1FMPU18L8WL","components":"ELECTRICAL SYSTEM","summary":"I CALLED FORD CONSUMER RELATIONS AND THEY PLAYED DUMB LIKE THEY HAVE NEVER HEARD OF THIS PROBLEM.  I WAS STEAMED.  AT LEAST ADMIT YOU HAVE A PROBLEM I TOLD THEM.  AFTER FIRST TALKING TO SOME LACKIE, I GOT A \"SUPERVISOR\"  WHO WAS VERY ARROGANT.  HE TRIED TO BLAME IT ON A LACK OF \"FORD CERTIFIED\" MAINTENANCE.  IF THEY WOULD HAVE JUST ADMITTED THE PROBLEM AND CHARGED ME COST FOR THE REPLACEMENT INSTEAD OF MAKING EVEN MORE MONEY ON THEIR OWN DESIGN FLAW, I WOULD HAVE BEEN HAPPY.  THEY EVEN CHARGED ME $30 TO DIAGNOSE THE PROBLEM!  I MENTIONED THE TSB, BUT AGAIN, HE PLAYED DUMB AND SAID HE WOULD HAVE TO LOOK INTO IT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8004349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2002","dateComplaintFiled":"02/21/2002","vin":"N/A","components":"INTERIOR LIGHTING","summary":"DOME LIGHT  WILL AUTOMATICALLY STAY ON EVEN AFTER  DOORS ARE CLOSED. CONTACTED DEALER. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":758449,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2001","dateComplaintFiled":"02/21/2002","vin":"2FMDA5145WB","components":"ENGINE AND ENGINE COOLING","summary":"CONTACTED BILL FORD, CHAIRMAN, FMC, IN WRITTING, 2X,, NO WRITTEN RESPONSE.NO SAFETY DEFECT MENTIONED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":758450,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2001","dateComplaintFiled":"02/21/2002","vin":"2FMDA514XWB","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"BRAKE HOSE LEAK CAUSED A SUDDEN TOTAL LOSS OF BREAKING POWER.  AMAZINGLY, THERE WAS NO ACCIDENT.  THE GASKET FAILURE WAS ATTENDED TO AT THE FIRST HINT OF A PROBLEM, SINCE I HAD THE SAME PROBLEM ON MY FORD TAURUS ONE MONTH PRIOR.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8004300,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2002","dateComplaintFiled":"02/20/2002","vin":"2FMZA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER STATES WHEN COMING TO A STOP, THE VEHICLE STALLS AND LOSES ALL POWER. VEHICLE WILL KEEP ROLLING, AND IT IS HARD TO MANEUVER. DEALER CONTACTED.*AK  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":564368,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/19/2002","vin":"2FMDA5145WB","components":"SUSPENSION","summary":"THE CONSUMER HAD TO REPLACE FRONT COIL SPRINGS-MAY 2000.  (REASON UNKNOWN)  IN SEPTEMBER, THE CONSUMER RECEIVED A RECALL NOTICE ON THIS REPAIR, BUT THE DEALER WOULD NOT ISSUE REIBURSEMENT, IN THE AMOUNT OF $228.17.  THE CONSUMER WAS GIVEN THE RUN AROUND AND FEELS THAT FORD WOULD RATHER STAY BEHIND THEIR DEALER, THAN TO STAND BEHIND THEIR CUSTOMER.  (THOUGH SATISFIED W/THE VEHICLE, BUT UNSATISFIED W/THE TREATMENT.  *SCC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8004045,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2002","dateComplaintFiled":"02/14/2002","vin":"2FMDA514XWB","components":"SUSPENSION","summary":"FRONT COIL SPRING BROKE AND IT WAS RUBBING AGAINST TIRE SO BADLY THAT IT WAS DIFFICULT TO DRIVE. TOOK VEHICLE TO DEALER FOR RECALL 01V1999000 REPAIRS ON COIL SPRING. A SHIELD WAS PUT AROUND THE SPRING. DRIVER DID NOT SEE A SPRING SHIELD AROUND COIL. DRIVER ONLY SAW A PLATE TO PREVENT TIRE FROM BEING PUNCTURED AGAIN. PLEASE PROVIDE ANY FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":564286,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/14/2002","vin":"","components":"SUSPENSION","summary":"CONSUMER STATED THAT UPON RECEIVING A SAFETY RECALL FOR SPRING COIL REPLACEMENT, RECALL #01V199000, CNSUMER CALLED THE DEALER TO ASK IF SHE COULD ORDER THE SPRING COILS TO HAVE THEM READY FOR THE APPOINTMENT, DEALER TOLD HER THAT WAS IMPOSSIBLE, CONSUMER MADE APPOINTMENT AND WENT TO THE DEALER TO FIX THE RECALL REMEDY, DEALER TOLD HER THAT A SPRING COIL REPLACEMENT WAS UNNECESSARY IN NASHVILLE, INSTEAD OF FOLLOWING THE RECALL INSTRUCTION FROM FORD THEY INSTALLED PROTECTIVE SHIELDS WHICH CAUSED CRUNCHING SOUNDS OVER THE SMALLEST BUMP, WHEN TURNED THE WHEEL TO THE RIGHT THE TIRE MADE SOUNDS OF HEAVY FRICTION, CONSUMER BELIEVES THE TWO TIRE BLOW OUT THAT SHE HAS EXPEREINCED HAS SOMTHING TO DO WITH THE SHIELDS THAT WERE INSTALLED ON VEHICLE, AND THE DETERIORATION OF THE DRIVERS SIDE TIRE FROM WHAT APPEARS TO BE CONSTANT FRICTION AND RUBBING, HOWEVER, CONSUMER NEEDS THE SHIELDS TO BE REMOVE AND THE PROBLEM TO BE CORRECTED AS QUICKLY AS TRUE TO THE ORIGINAL RECALL SPECIFICATION AS POSSIBLE. *YD","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":564286,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/14/2002","vin":"","components":"INTERIOR LIGHTING","summary":"CONSUMER IS EXPERIENCING AN ELECTRICAL MALFUNCTION WITH THE DOOR AJAR LIGHT. *YD","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":564286,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/14/2002","vin":"","components":"INTERIOR LIGHTING","summary":"CONSUMER IS EXPERIENCING AN ELECTRICAL MALFUNCTION WITH THE DOOR AJAR LIGHT. *YD","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":757871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2002","dateComplaintFiled":"02/06/2002","vin":"1FMPU18L4WL","components":"SUSPENSION","summary":"I UNDERSTAND THIS PROBLEM IS UNDER INVESTIGATION AS OF SEPT. 2001. AS STATED 14 INCIDENTS REPORTED. I HAVE A VERY HARD TIME BELIEVING THAT I AM NUMBER 15.  THIS IS LUDICROUS.  THIS IS A FORD DEFECT, JUST LIKE THE EXPLORER AND SHOULD BE IMMEDIATELY RECALLED. I WAS EXTREMELY LUCKY, AS IT SEEMS THE OTHERS WERE ALSO.  I GUESS THE NHTSA ONLY REALLY CARES IF THERE ARE FATALITIES INVOLVED. PEOPLE SAVING PEOPLE, WHO ARE THEY KIDDING. THEY PROBABLY HAVE THE FORD MOTOR CO. IN THEIR POCKETS.  PLEASE NOTE THAT WE LEASED THIS VEHICLE BRAND NEW AND JUST RECENTLY PURCHASED IT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":757786,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2002","dateComplaintFiled":"02/05/2002","vin":"2FMDA5142WB","components":"POWER TRAIN","summary":"SHOULD BE COVERED BY FORD BUT THEY REFUSE. NO SAFETY DERFEC TLISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":757836,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2002","dateComplaintFiled":"02/05/2002","vin":"2FMDA514XWB","components":"POWER TRAIN","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":757695,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2002","dateComplaintFiled":"02/03/2002","vin":"2FMDA5144WB","components":"STEERING","summary":"THE STEERING RACK AND PINION  FAILED AND HAD TO BE REPLACED. I AM TOLD BY MY MECHANIC THIS IS UNUSUAL FOR A VEHICLE WITH THIS MILEAGE.  I ALSO FOUND THAT FORD HAD A RECALL FOR THE STEERING RACK,  PUT INTO VEHICLES MANUFACTURED IN SEPTEMBER 1997.  MY VEHICLE WAS MANUFACURED IN JUNE 1997.  PERHAPS I HAD ONE ON THE BAD ONES PUT IN BEFORE THE PROBLEM WAS CAUGHT.  ANYWAY IT COST ME $667.00 FR THE REPAIR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":757704,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2001","dateComplaintFiled":"02/03/2002","vin":"2FMDA5140WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BUGETS USES AS THERE REPAIR PERSON COLLINS LINCOLN - MERCURY. NO SAFETY DEFECT LISTED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8003305,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2002","dateComplaintFiled":"01/31/2002","vin":"1FMPU18L5WL","components":"SUSPENSION","summary":"VEHICLE WOULD PULL TO THE RIGHT. CONTACTED DEALER, AND INFORMED  CONSUMER THAT  ALIGNMENT MIGHT BE OFF.  PROBLEM WAS DUE TO BREAKING OF LINKS ON  STABLIZER BAR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8003316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2000","dateComplaintFiled":"01/31/2002","vin":"2FMDA5143WB","components":"ENGINE AND ENGINE COOLING","summary":"DURING OPERATION AT ANY SPEED ENGINE WILL STALL UNEXPECTEDLY.  PROBLEM OCCURRED A FEW TIMES BEGINNING IN JULY OF 2000, AND IS PROGRESSIVELY INCREASING IN FREQUENCY.   DEALERSHIP HAS NOT EXAMINED VEHICLE FOR THIS PROBLEM.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8003202,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2000","dateComplaintFiled":"01/30/2002","vin":"N/A","components":"WHEELS","summary":"FRONT PASSENGER SIDE TIRE HAS FALLEN OFF THREE TIMES WHILE THE CONSUMER  WAS DRIVING.  BOLTS THAT HOLD TIRE IN PLACE KEPT BREAKING OFF THE LUGS: NUTS. CONTACTED DEALER, AND THE DEALER DID NOT KNOW WHAT THE PROBLEM  WAS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8003272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/30/2002","vin":"2FMZA5145WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING AND APPLYING ON BRAKES THE PEDAL CONTINUES TO MERGE TO THE FLOOR, RESULTING  IN EXTENDED STOPPING DISTANCE.  MECHANIC DOES NOT KNOW WHY BRAKES ARE MALFUNCTIONING.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":564174,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2001","dateComplaintFiled":"01/30/2002","vin":"1FMPU18LXWL","components":"SUSPENSION","summary":"CONSUMER STATED THE SWAY BAR LINKS FAILED ON HIS VEHICLE.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":564174,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2001","dateComplaintFiled":"01/30/2002","vin":"1FMPU18LXWL","components":"SUSPENSION","summary":"CONSUMER STATED THE SWAY BAR LINKS FAILED ON HIS VEHICLE.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8002931,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2001","dateComplaintFiled":"01/28/2002","vin":"ADD","components":"STRUCTURE,INTERIOR LIGHTING","summary":"DOOR AJAR LIGHT ON DASH IS ON CONSTANTLY WHEN ALL DOORS ARE SHUT. CHIME IS ALSO GOING OFF AT ALL TIMES.  WHEN CHIME IS ON IT IS NOT POSSIBLE TO LOCK  DOORS. VEHICLE AT DEALERSHIP AT THIS TIME.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8002934,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2001","dateComplaintFiled":"01/28/2002","vin":"ADD","components":"VISIBILITY","summary":"WHILE DRIVING 50 MPH  PASSENGER TOOK A MAGAZINE AND GENTLY SWATTED AT A MOSQUITO ON  WINDSHIELD. WINDSHIELD SHATTERED, OUTSIDE TEMPERATURE WAS 50. NO INJURIES.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":757462,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2002","dateComplaintFiled":"01/28/2002","vin":"2FMZA5147WB","components":"FUEL SYSTEM, OTHER","summary":"I WAS INFORMED THAT THE PROBLEM WAS RECALLED IN 1998. I INFORM THE LOCAL DEALER OF OF THIS RECALL AND ASKED IF THIS PROBLEM COULD BE FIXED. HE STATED THAT THE RECALL HAS EXPIRED AND THAT THE FORD DEALERSHIP WOULD NOT PAY FOR THIS. I FEEL THAT SINCE I WAS NOT NOTIFIED OF THIS AT ANYTIME. I WAS NOT ABLE TO TAKE THE VEHICLE IN TO GET FIXED. THE INFOMATION PERTAINING TO THIS IS: 97B17 (PROGRAM NUMBER) ISSUE DATE: FEB 98 RECALLM - FUEL GAUGE/SENDER ASSEMBLY.\" REASON FOR THIS PROGRAM: THE FUEL GAUGE IN THE INSTRUMENT CLUSTER OF YOUR VEHICLE MAY READ APPROXIAMATELY 1/4 FULL WHEN THERE IS VERY LITTLE FUEL IN THE FUEL TANK. THIS  COULD CAUSE YOU TO EXPERIENCE THE INCONVENIENCE OF RUNNING OUT OF FUEL\" I HAVE A COPY OF A LETTER THAT MY REPAIR MAN HAS GIVEN ME TO SEE IF THE DEALER SHIP WOULD FIX THE PROBLEM. WE HAVE ONE VEHICLE AND HAVE THREE CHILDREN. I CAN'T  RELIE ON THIS VEHICLE AT THIS TIME. I AM AFRAID THAT THE VEHICLE WOULD STOP ALL OF A SUDDEN AND THEN  AN ACCIDENT MAY OCCUR. THANK YOU FOR YOUR TIME. MONICA MCCLUREP ALL OF","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":757221,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2002","dateComplaintFiled":"01/23/2002","vin":"2FMZA5149WB","components":"SEAT BELTS","summary":"DRIVERSIDE SEATBELT FELL APART IN MY HAND!   THEN AFTER FURTHUR CHECKING , THE MIDDLE PASS SIDE BELT WAS STARTING TO FRAY.     AFTER 20 DAYS OF NOT HAVING A SEATBELT THEY ARE FINALLY BEING REPLACED.  VERY DISSAPOINTED IN FORD TAKING ITS SWEET TIME WHEN IT COMES TO THE SAFETY OF ITS OWNERS AND THERE FAMILIES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8002532,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/14/2002","dateComplaintFiled":"01/22/2002","vin":"FILL IN PLE","components":"POWER TRAIN,AIR BAGS","summary":"WHILE  KEY WAS IN  IGNITION, BUT  ENGINE WAS NOT RUNNING, A CHILD KNOCKED  GEAR SHIFT LEVER OUT OF THE PARK GEAR WHICH ALLOWED VEHICLE TO START ROLLING IN REVERSE.   VEHICLE ROLLED BACKWARDS APPROXIMATELY 30 FEET, AND THEN STARTED MOVING FORWARD FOR AN APPROXIMATE DISTANCE OF 150 FEET.   VEHICLE CRASHED INTO A TREE, CAUSING BOTH FRONTAL AIR BAGS TO DEPLOY FROM WHICH  CHILD  SUSTAINED MINOR INJURIES.   DEALERSHIP HAS NOT EXAMINED VEHICLE.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":757211,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2001","dateComplaintFiled":"01/22/2002","vin":"2FMDA5145WB","components":"EQUIPMENT","summary":"THIS HEAD GASKET PROBLEM LOOK LIKE FORD KNEW ABOUT IT AS EARLY AS 1995 WITH SOME OF ITS OTHER VEHICLES.  DOESN'T SEEM FAIR TO ME. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":757157,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2002","dateComplaintFiled":"01/21/2002","vin":"1FMRU18W4WL","components":"SUSPENSION","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":757163,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/1999","dateComplaintFiled":"01/21/2002","vin":"1FMRU18W0WL","components":"VISIBILITY","summary":"REAR WIPER MOTOR (RWM) HAS FAILED AND BEEN REPLACED 4 TIMES WITHIN 36K MILES, 39 MOS FROM PURCHASE AS NEW.   PURCHASED TRUCK ON 9/12/98; RWM REPLACEMENT #1 ON 6/3/99 AT 8530 MI; RWM REPLACEMENT #2 ON 9/25/99 AT 11965 MI; RWM REPLACEMENT #3 ON 7/13/00 AT 20413 MI; RWM REPLACEMENT #4 ON 12/12/01 AT 35419 MI.  WHY HAS THIS COMPONENT FAILED SO OFTEN?  DEFECTIVE DESIGN?  DEFECTIVE COMPONENTS?  IMPROPER INSTALLATION?  ALSO SEE RWM FAILURE COMPLAINTS MADE BY OTHER CONSUMERS TO NHTSA.  PLEASE REFER TO THOSE ODI #'S: 540834; 608809; 608715; 607562; 609271; 609531; 544197.   THERE APPEARS TO BE A PATTERN OF RWM FAILURE.  CONSIDER HOW MANY OTHERS HAVE NOT BOTHERED TO REPORT THIS PROBLEM.  I CAN PROVIDE ANY DOCUMENTATION NEEDED.  I LOOK FORWARD TO WORKING WITH YOU IN YOUR EFFORTS TO HAVE FORD MOTOR COMPANY CORRECT THE REAR WIPER MOTOR FAILURE PROBLEM.  THANK YOU.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8002475,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2002","dateComplaintFiled":"01/18/2002","vin":"N/A","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"DOOR LOCKS ARE NOT WORKING PROPERLY.  THEY WILL LOCK AT TIMES, AND NOT LOCK AT OTHER TIMES. ALSO, INSTRUMENT PANEL WILL ILLUMINATE SHOWING THAT  DOOR IS NOT CLOSED WHEN IT IS. PLEASE PROVIDE MORE INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8002490,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2002","dateComplaintFiled":"01/18/2002","vin":"","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,SEAT BELTS,STRUCTURE","summary":"COURTESY LIGHTS WILL INTERMITTENLY WORK. THEY WILL COME ON WHEN DRIVING AT NIGHT, OR SOMETIMES THEY WILL NOT COME ON AT ALL. *AK EXPERIENCING OTHER ELECTRICAL PROBLEMS WITH THE REVERSE LIGHTS, INTERIOR LIGHTS, AUTOMATIC DOOR LOCKS, DOOR CHECK LIGHT, AND SIGNAL LIGHTS OPERATING INTERMITTENTLY, CONSUMER STATES THAT THE ENGINE IS NOISY AND THE ENGINE CHECK LIGHT IS ALWAYS ON, THE SEAT BELT IS LOOSE, PASSENGER SIDE ARM REST IS LOOSE, AND THE BACK WINDOW WIPER IS INOPERATIVE.   *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563997,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/17/2002","vin":"2FMZA5144WB","components":"POWER TRAIN","summary":"CONSUMER EXPERIENCING NUMEROUS PROBLEMS WITH TORQUE CONVERTER, TRANSMISSION SLIPPING, AND LURCHING FORWARD, PROBLEM IS INTERMITTENT MAKING IT DIFFICULT FOR DEALER TO DIAGNOSE PROBLEM.  *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900942,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2000","dateComplaintFiled":"01/17/2002","vin":"2FMZA5143WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE IN MOTION, THE EGINE CAUGHT ON FIRE, CLAIM 53-C579-741.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900943,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2000","dateComplaintFiled":"01/17/2002","vin":"2FMDA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE CAUGHT FIRE UNDER THE HOOD, CLAIM 04-1243-985.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900941,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2001","dateComplaintFiled":"01/17/2002","vin":"2FMZA5148WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE ONE WAS DRIVING AND STARTED TO SMELL SOMETHING LIKE PLASTIC.  INSURED PULLED INTO SEVICE STATION, LIFTED THE HOOD AND FOUND A FIRE BURNING INSIDE THE COMPARTMENT, CLAIM 36-A159-793.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900940,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2001","dateComplaintFiled":"01/17/2002","vin":"2FMDA51U9WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE LOSS, FIRE UNDER HOOD, CLAIM 59-V719-855.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900939,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2001","dateComplaintFiled":"01/17/2002","vin":"2FMDA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE IN MOTION INSURED SMELLED GAS AND PULLED OVER.  LOOKING UNDER THE HOOD, HE SAW FLAMES SHOOTING FROM THE ENGINE, CLAIM 42-1328-321.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900938,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/16/2001","dateComplaintFiled":"01/17/2002","vin":"2FMDA5148WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE IN MOTION, INSURED REAR ENDED ANOTHER VEHICLE, CAUSING THE VEHICLE TO REAR END SOMEONE ELSE, VEHICLE CAUGHT ON FIRE POSSIBLY MECHANICALLY RELATED, THERE WERE TWO INJURIES IN THE ACCIDENT, CLAIM 43-R763-433.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900936,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/26/2001","dateComplaintFiled":"01/17/2002","vin":"2FMZA5140WB","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"INSURED WAS TRAVELING WHEN HE SMELLED SOMETHING FUNNY.  FLAMES HAD START TO COME UP FROM THE HOOD.  INSURED TRIED TO PUT FIRE OUT BUT COULDN'T, POSSIBLE TRANSMISSION LEAK ONTO MANIFOLD, CLAIM 40-2554-562.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900937,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2001","dateComplaintFiled":"01/17/2002","vin":"2FMDA514XWB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, INSURED HEARD A LARGE POPPING NOISE, SMOKE EMMITED, THEN AN FIRE ERUPTED, CLAIM 42-1402-914.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900935,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/17/2002","vin":"2FMZA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE PARKED FOR A DAY INSIDE OF INSURED'S GARAGE, A FIRE STARTED IN THE ENGINE COMPARTMENT, CLAIM 23-C025-105.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900938,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/16/2001","dateComplaintFiled":"01/17/2002","vin":"2FMDA5148WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE IN MOTION, INSURED REAR ENDED ANOTHER VEHICLE, CAUSING THE VEHICLE TO REAR END SOMEONE ELSE, VEHICLE CAUGHT ON FIRE POSSIBLY MECHANICALLY RELATED, THERE WERE TWO INJURIES IN THE ACCIDENT, CLAIM 43-R763-433.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900936,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/26/2001","dateComplaintFiled":"01/17/2002","vin":"2FMZA5140WB","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"INSURED WAS TRAVELING WHEN HE SMELLED SOMETHING FUNNY.  FLAMES HAD START TO COME UP FROM THE HOOD.  INSURED TRIED TO PUT FIRE OUT BUT COULDN'T, POSSIBLE TRANSMISSION LEAK ONTO MANIFOLD, CLAIM 40-2554-562.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563997,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/17/2002","vin":"2FMZA5144WB","components":"POWER TRAIN","summary":"CONSUMER EXPERIENCING NUMEROUS PROBLEMS WITH TORQUE CONVERTER, TRANSMISSION SLIPPING, AND LURCHING FORWARD, PROBLEM IS INTERMITTENT MAKING IT DIFFICULT FOR DEALER TO DIAGNOSE PROBLEM.  *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900942,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2000","dateComplaintFiled":"01/17/2002","vin":"2FMZA5143WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE IN MOTION, THE EGINE CAUGHT ON FIRE, CLAIM 53-C579-741.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900943,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2000","dateComplaintFiled":"01/17/2002","vin":"2FMDA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE CAUGHT FIRE UNDER THE HOOD, CLAIM 04-1243-985.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900941,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2001","dateComplaintFiled":"01/17/2002","vin":"2FMZA5148WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE ONE WAS DRIVING AND STARTED TO SMELL SOMETHING LIKE PLASTIC.  INSURED PULLED INTO SEVICE STATION, LIFTED THE HOOD AND FOUND A FIRE BURNING INSIDE THE COMPARTMENT, CLAIM 36-A159-793.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900940,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2001","dateComplaintFiled":"01/17/2002","vin":"2FMDA51U9WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE LOSS, FIRE UNDER HOOD, CLAIM 59-V719-855.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900939,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2001","dateComplaintFiled":"01/17/2002","vin":"2FMDA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE IN MOTION INSURED SMELLED GAS AND PULLED OVER.  LOOKING UNDER THE HOOD, HE SAW FLAMES SHOOTING FROM THE ENGINE, CLAIM 42-1328-321.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900937,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2001","dateComplaintFiled":"01/17/2002","vin":"2FMDA514XWB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, INSURED HEARD A LARGE POPPING NOISE, SMOKE EMMITED, THEN AN FIRE ERUPTED, CLAIM 42-1402-914.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900935,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/17/2002","vin":"2FMZA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE PARKED FOR A DAY INSIDE OF INSURED'S GARAGE, A FIRE STARTED IN THE ENGINE COMPARTMENT, CLAIM 23-C025-105.  *JG","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8002223,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2001","dateComplaintFiled":"01/15/2002","vin":"1FMPU18L5WL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING ON  FREEWAY  CONSUMER HEARD A LOUD POP IN  VEHCILE, AND THEN  VEHICLE STARTED TO SHAKE.  CONSUMER TOOK  VEHICLE TO THE DEALER, AND  DEALER NOTED THAT HEAD GASKET HAD BLOWEN OUT. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":756887,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1999","dateComplaintFiled":"01/15/2002","vin":"2FMDA5142WB","components":"POWER TRAIN","summary":"THE TRANSMISSION HAS BEEN REPLACED, AND STILL HAS THE SAME PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8002165,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2001","dateComplaintFiled":"01/14/2002","vin":"2FMCA5144WB","components":"POWER TRAIN","summary":"CONSUMER WAS TRAVELING ON HIGHWAY AND HEARD POPPING NOISE COMING FROM UNDERNEATH  VEHICLE.  HE PULLED OVER TO  SHOULDER OF  ROAD, AND LOOKED UNDERNEATH OF  VEHICLE,  AND NOTICED THAT TRANSMISSION FLUID WAS LEAKING.   DEALERSHIP WAS AWARE OF  PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":756741,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2001","dateComplaintFiled":"01/12/2002","vin":"2FMDA51U8WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"I HAVE COMPLAINED ABOUT THESE 2 CONDITIONS SINCE DAY ONE.  NOW THAT MY WARRANTY HAS RUN OUT, AND I'M NOT WORKING, THEY TELL ME I WOULD HAVE TO PAY.  MY ABS SYSTEM IS TEARING AWAY AT MY BRAKE PADS.  THE VEHICAL GRINDS TO A STOP.  TO ME, THIS IS A SAFTY ISSUE, AS I HAVE A 13 MONTH OLD SON.  I WOULD HATE TO APPLY MY BRAKES, AND THEY ARE NOT THERE.  MY ABS LIGHT IS ON.....ALL THE TIME.  I AM ON DISABILITY, AND HAVE GONE TO THE DEALER REGARDING THIS ISSUE.  AS FAR AS THE REAR WIPERM, IT GOES ON WHEN I PUT THE VAN IN REVERSE.......WEATHER OR NOT THE FRONT WIPERS ARE ON.. OR NOT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":756744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2002","dateComplaintFiled":"01/12/2002","vin":"1FMFU18L8WL","components":"SUSPENSION","summary":"SWAY BAR CONNECTORS WERE BROKEN ON BOTH SIDES. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8001851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2001","dateComplaintFiled":"01/09/2002","vin":"2FMZA5141WB","components":"POWER TRAIN","summary":"WHILE DRIVING, THE TRANSMISSION SEAL SEPARATED FROM THE TRANSMISSION CAUSING TRANSMISSION FLUID TO LEAK TO EXHAUST PIPE, AND THE TORQUE CONVERTER SEAL CAME OFF, DEALER WAS CONTACTED.*AK. CONSUMER WANTS TO KNOW IF HER VEHICLE IS INVOLVED IN THE RECALL 97V097000. *YD","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8001737,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2001","dateComplaintFiled":"01/08/2002","vin":"2FMZA51U1WB","components":"SUSPENSION","summary":"RECALL 01 V 199 00/ FRONT COIL SPRINGS. SINCE  RECALL REPAIRS WERE DONE SNOW TIRES WERE NOT TO BE INSTALLED ON  VEHICLE. PLEASE FEEL FREE TO PROVIDE FURTHER DETAILS*AK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8001794,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2001","dateComplaintFiled":"01/08/2002","vin":"1FMPU18L1WL","components":"SUSPENSION","summary":"FRONT STABILIZER BAR FELL AND BOLTS FELL OFF.  DEALER HAD TO REPLACE  STABILIZER BAR LINK KIT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":756535,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2001","dateComplaintFiled":"01/07/2002","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"ANTILOCK BRAKE LIGHT COMES ON AFTER 2 MINUTES OF DRIVING AND STAYS ON.  CAR HAS ONLY 29000 MILES AND HAS ONLY JUST GONE OVER 3 YEARS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":756467,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2001","dateComplaintFiled":"01/06/2002","vin":"2FMDA5146WB","components":"POWER TRAIN","summary":"WE HAVE OWNED TWO FORD WINDSTARS, THE FIRST BEING A 1996, THE TRANSMISSION HAD TO BE REBUILT ON IT AT 63,000 MILES, THE VAN WAS 3 1/2 YEARS OLD AT THE TIME, WE THEN TRADED IT FOR A 1998 WINDSTAR AND AT 3 1/2 YEARS OLD AND ONLY 60,000 MILES THE TRANSMISSION HAD TO BE REBUILT ON IT!*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8001564,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2001","dateComplaintFiled":"01/04/2002","vin":"N/A","components":"WHEELS","summary":"ALL FOUR OF WHEEL RIMS ARE CRACKED. PLEASE PROVIDE MORE INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8001490,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2001","dateComplaintFiled":"01/03/2002","vin":"2FMZA5149WB","components":"EXTERIOR LIGHTING","summary":"WHILE DRIVING  HEADLIGHTS WILL GO OUT WITHOUT WARNING.  10 SECONDS LATER THEY WILL COME BACK ON.  PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8001492,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2002","dateComplaintFiled":"01/03/2002","vin":"1FMPU18L6WL","components":"SUSPENSION","summary":"FRONT WHEEL CONTROL ARM SHEARED OFF. CONSUMER NOTICED A RATTLE. THIS HOOKS SWAY BAR TO LOWER CONTROL ARM. CONTACTED DEALER WHO STATED THERE WERE NO RECALLS.  FORD STATED WARRANTY EXPIRED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":756368,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2001","dateComplaintFiled":"01/03/2002","vin":"1FMEU18WXWL","components":"VEHICLE SPEED CONTROL","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8001270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2001","dateComplaintFiled":"12/31/2001","vin":"N/A","components":"WHEELS","summary":"FRONT DRIVER'S SIDE RIM BEGAN TO LEAK. THEN TWO WEEKS LATER, FRONT PASSENGER SIDE RIM BEGAN TO LEAK. DEALER HAS BEEN CONTACTED, BUT IS UNABLE TO REMEDY  PROBLEM UNTIL  NEW YEAR.  ALSO, CONTACTED SEARS AND WAS TOLD THAT  WELDING FOR RIMS IS UNACCEPTABLE. PLEASE PROVIDE FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":756023,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2001","dateComplaintFiled":"12/26/2001","vin":"1FMRU1767WL","components":"POWER TRAIN","summary":"THE OVERDRIVE SWITCH FOR MY VEHICLE IS LOCATED AT THE END OF THE SHIFTING LEVER, WHICH IS LOCATED ON THE STEERING COLUMN.  THE WIRING FOR THE OD SWITCH RUNS THROUGH THE SHIFTING LEVER AND EXITS AT THE BASE OF THE STEERING COLUMN, THEN DOWN INTO SOME WIRING HARNESSES.  THE STEERING COLUMN IS COVERED BY A PLASTIC HOUSING.  THIS PLASTIC HOUSING HAS WORN THROUGH THIS WIRE, WHICH HAS CAUSED THE OD SYSTEM TO SWITCH ON AND OFF WHILE THE VEHICLE IS IN OPERATION.  THIS HAS CREATED A DANGEROUS SITUATION, ESPECIALLY WHEN OPERATING VEHICLES ON THE HIGHWAY.  I HAVE ENCOUNTERED PROBLEMS WHEN PASSING VEHICLES ON THE HIGHWAY AND THE OD SYSTEM FAILS BECAUSE OF THIS SHORT IN THE WIRE SYSTEM.  IN MY OPINION, THIS IS A DESIGN DEFECT.  THERE'S NO CLEARANCE BETWEEN THE PLASTIC HOUSING AND THE WIRE THAT EXITS THE SHIFTING LEVER.  I BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP AND THEY REFUSED TO ACCEPT RESPONSIBILITY BECAUSE THE WARRANTY PERIOD IS OVER.  THEY ESTIMATED THE REPAIRS AT $300.  I ALSO NOTIFIED FORD AT (800) 392-3673 AND THEY REFUSED TO ACCEPT RESPONSIBILITY.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8000815,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2001","dateComplaintFiled":"12/17/2001","vin":"1FMPU18L3WL","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE WAS GOING 55MPH ON A STARIGHT LINE WITH NO WHERE TO PULL OVER WHEN  GAS PEDAL GOT STUCK. CONSUMER PUT THE VEHICLE IN NEUTRAL TO STOP IT.  CRUISE CONTROL WAS NOT ENGAGED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":8000658,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2001","dateComplaintFiled":"12/12/2001","vin":"2FMDA514XWB","components":"SUSPENSION","summary":"CONSUMER RECEIVED NOTIFICATION THAT  VEHICLE WAS AFFECTED BY RECALL CAMPAIGN 01V199000. DEALERSHIP ONLY EXAMINED VEHICLE FOR CORROSION, AND FAILED TO INSTALL PROTECTIVE SHIELDS AROUND  COIL SPRINGS PER  CORRECTIVE ACTION FOR  RECALL.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900703,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2001","dateComplaintFiled":"12/11/2001","vin":"","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"VEHICLE STARTED SMOKING, AND  WHEN CONSUMER LIFTED UP THE HOOD THERE WAS A SMELL OF COOLANT SPRAYED ALL OVER VEHICLE, AND LEAKING FROM UNDERNEATH ONTO THE GROUND.  TRANSMISSION WAS REPLACED. BUT PROBLEM WAS STILL THERE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8000594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2001","dateComplaintFiled":"12/11/2001","vin":"2FMZA51U3WB","components":"STRUCTURE","summary":"WAS DRIVING 25MPH WHEN SUDDENLY DRIVER LOST CONTROL OF VEHICLE. MANAGED TO GET TO SIDE OF ROAD AFTER GOING FROM WEST BOUND CROSSING TO EAST BOUND LANE. HAD VEHICLE TOWED TO DEALERSHIP. WAS INFORMED BY MECHANIC THAT REAR FRAME BOLTS HAD SHEARED OFF AND CAUSED  FRAME TO SEPARATE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":755506,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2001","dateComplaintFiled":"12/11/2001","vin":"2FMDA5142WB","components":"ENGINE AND ENGINE COOLING","summary":"# 4 CYLINDER WAS CHECKED BY FORD DEALER AS DEFECT, BUT IT WAS HEADGASKET PAID $300.00 FOR COMPUTER CHECK WRONG INFORMATION, CAR KEPT STALLING BEFORE AND AFTER INSTALLATION DUE TO HEAD GASKET FAILURE WHILE MAKING TURNS OR SUDDEN STOPS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":755513,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2001","dateComplaintFiled":"12/11/2001","vin":"1FMRU18W6WL","components":"SUSPENSION","summary":"DON'T KNOW WHEN THE STABILIZER BARS ACTUALLY SNAPPED, HAVE BEEN HAVING SHAKING PROBLEMS FOR MONTHS.  HAD READ A NEWS ARTICLE THAT THE NHTSA WAS INVESTIGATING OTHER FORD EXPEDITION STABILIZER BAR PROBLEMS.  FELT YOU SHOULD KNOW OF THIS FAILURE IN SUSPENSION FOR YOUR RECORDS AND HOPEFULLY FOR A FUTURE FORD RECALL.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":755505,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2001","dateComplaintFiled":"12/10/2001","vin":"2FMDA5142WB","components":"POWER TRAIN","summary":"MULTIPLE PROBLEMS WITH TRANSMISSION KICKING WHILE AT A STOP SIGN OR LIGHT, BROKEN PISTON. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":755344,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2000","dateComplaintFiled":"12/06/2001","vin":"2FMZA5149WB","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"ENGINE STALLED ON AN OFF .  CALLED DEALERSHIP, THEY SAID BECAUSE OF THE EMISSION CONTROL WAS ON RECALL CAMPAIN.  AFTER THEY FIXED THE EMSSION CONTROL, THE PROBLEM STILL EXISTED.  BROUGHT THE CAR IN AND THE DEALER SAID IT IS OUT OF WARRANTY.  NOTHING THEY CAN DO.  THE RECALL JUST DONE ABOUT 3 MONTHS AGO THIS YEAR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":899884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2001","dateComplaintFiled":"12/05/2001","vin":"","components":"VISIBILITY","summary":"CLAMP ON  HEATER HOSE IS NOT STRONG  AND IT BROKE, CAUSING FLUIDS TO LEAK INTO ELECTRICAL SYSTEM. VEHICLE DOES NOT RUN PROPERLY. CONTACTED DEALER,AND DEALER STATED THERE WAS NOTHING THEY COULD DO, AND IT NOT COVERED UNDER WARRANTY.  PLEASE ADD VIN #. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":899796,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2001","dateComplaintFiled":"12/04/2001","vin":"","components":"POWER TRAIN","summary":"WHILE DRIVING VEHICLE AT ANY SPEED  SPEEDOMETER WILL FREEZE.  BUT, TIRES ARE STILL  SPINNING. IF TRAVELING AT 60 MPH SPEEDOMETER READS ZERO.   CONSUMER FEELS THIS CAN BE UNSAFEIF HE DOESN'T KNOW HOW FAST VEHICLE IS  GOING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":899837,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2001","dateComplaintFiled":"12/04/2001","vin":"2FMZA51U2WB","components":"SUSPENSION","summary":"NHTSA RECALL 01 V 199 000 AND MANUFACTURER'S RECALL 01S19/FRONT COIL SPRING: DEALER; PRESTIGE FORD; MOUNT DORA, FL; PHONE# 352/357-5522)IS NOT HONORIN RECALL AS OUTLINED.  DEALER ONLY INSPECTED  VEHICLE, AND INFORMED CONSUMER THAT NOTHING COULD BE FOUND.  ALSO,  NO REPAIRS WERE NECESSARY. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":899775,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/03/2001","vin":"2FMDA5140WB","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER RECEIVED RECALL LETTER , BUT  DEALER HAS NOT HONORED  RECALL  AS OF YET.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":755229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2001","dateComplaintFiled":"12/03/2001","vin":"2FMZA5149WB","components":"STEERING","summary":"FORD IS SAYING ITS MY RESPONSIBILITY CAUSE THE WARRANTY HAS LAPSED BUT THE CAR IS ONLY THREE YEARS OLD.  NO SAFETY DEFEC TLISTED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":755124,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2001","dateComplaintFiled":"11/30/2001","vin":"2FMZA5145WB","components":"POWER TRAIN","summary":"PREMATURE FAILURE OF AUTOTRANSMISSION  @ 50000 MILES & $2200. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":755006,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2001","dateComplaintFiled":"11/28/2001","vin":"2FMZA51U7WB","components":"TIRES","summary":"TIRE BLEW UP WHILE I WAS DRIVING ON THE FREEWAY. *AK (TIRESIZE: P20570R15)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":899470,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2001","dateComplaintFiled":"11/27/2001","vin":"2FMZA5149WB","components":"ELECTRICAL SYSTEM,INTERIOR LIGHTING","summary":"INTERIOR LIGHTS IN  PASSENGER'S COMPARTMENT REMAIN ILLUMINATED. CONSUMER STATED THAT BATTERY HAD TO BE DISCONNECTED. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":899550,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2001","dateComplaintFiled":"11/27/2001","vin":"FILL IN PLE","components":"POWER TRAIN","summary":"WHILE TRAVELING BETWEEN 40 AND 65 MPH SMOKE STARTED COMING OUT FROM UNDERNEATH  HOOD OF  VEHICLE.   DRIVER STOPPED  VEHICLE,  RAISED  HOOD TO DISCOVER A FIRE IN  ENGINE COMPARTMENT.   DEALERSHIP EXAMINED  VEHICLE, AND DETERMINED  WIRING FOR TRANSMISSION CAUSED THE FIRE.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":754887,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2001","dateComplaintFiled":"11/25/2001","vin":"1FMPU18L8WL","components":"SUSPENSION","summary":"HEARD A NOISE COMING FROM FRONT END OF VEHICLE AFTER STRAIGHTENING OUT FROM A RIGHT HAND TURN. INVESTIGATED AND FOUND THE FRONT STABILIZER BAR HAD A BROKEN BOLT ON THE RIGHT END LINK. COULD POSSIBLY BE A HAZARD IF SWERVING AT HIGH SPEEDS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":754856,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2001","dateComplaintFiled":"11/24/2001","vin":"2FMZA514XWB","components":"STEERING,WHEELS","summary":"6TH TIME IN 6 MONTHS LUGS: BOLTS HAVE SHEARED, NORMAL DRIVING W/ NO INCIDENT.  WHEELS, HUBS, TIE RODS AND LUG BOLTS HAVE ALL BEEN REPLACED W/ NO CHANGE IN REGULARITY OF EVENT.  NO SUBSTANTIVE VIBRATION EXPERIENCED.  MECHANICS HAVE ALL BEEN ADVISED OF HISTORY.  COWLES FORD, C&J AUTO, D&B AUTO, AAA AND AND FIRESTONE HAVE SERVICED THE INCIDENTS.  REQUESTED REVIEW ON TSB'S AND OTHER COMPLAINTS TO FORD - TO NO AVAIL.  REAL SERIOUS - ONE TO FOUR LUGS HAVE SHEARED ON EACH INCIDENT; INVOLVED BOTH FRONT WHEEL ASSYS AND ONE REAR ASSY.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":899365,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2000","dateComplaintFiled":"11/21/2001","vin":"N/A","components":"SUSPENSION","summary":"EARLIER IN THE MONTH LEFT SIDE OF  FRONT STABILIZER BROKE WHILE  CONSUMER WAS DRIVING, AND  RECENTLY  RIGHT SIDE OF STABILIZER  BAR BROKE. CONTACTED DEALER. PLEASE PROVIDE MORE INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":899153,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2001","dateComplaintFiled":"11/15/2001","vin":"FILL IN PLE","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS WARNING LIGHT ON  INSTRUMENT PANEL CAME ON AND STAYED ILLUMINATED UPON STARTING UP OF  VEHICLE.   DEALERSHIP EXAMINED  VEHICLE, AND DETERMINED  ABS CONTROL MODULE HAD FAILED AND HAD TO BE REPLACED AT CONSUMER'S EXPENSE.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":754594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2001","dateComplaintFiled":"11/15/2001","vin":"1FMPU18L0WL","components":"ENGINE AND ENGINE COOLING","summary":"THE ENGINE CONSISTENTLY CUTS OUT WHEN PLACING THE TRANSMISSION INTO REVERSE. ITS BEEN BACK TWICE, BUT NO TROUBLE FOUND. IT HAPPENS WHEN IN TRAFFIC AND HAS NEARLY CAUSED REAR END COLLISIONS. NO PARTICULAR ACTION CAUSES THIS, JUST COME TO A STOP AND PUT IT IN REVERSE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":899080,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2001","dateComplaintFiled":"11/14/2001","vin":"2FMDA5148WB","components":"STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"VEHICLE WAS TRAVELING APROXIMATELY 65MPH AND  ENGINE SHUT DOWN.  POWER BRAKES AND STEERING WENT OUT WITHOUT WARNING.  BRAKE PEDAL WAS PUSHED TO THE FLOOR TO STOP  VEHICLE.  DEALER STATED IT WOULD BE TOO EXPENSIVE TO FIND OUT WHAT WAS THE  CAUSE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":754540,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"11/14/2001","vin":"","components":"POWER TRAIN","summary":"CAN BE TURNED OFF IN GEAR--AND PUT IN GEAR WHEN OFF--WILL ROLL.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":754467,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2001","dateComplaintFiled":"11/13/2001","vin":"2FMZA5147WB","components":"STEERING","summary":"THE OUTER TIE RODS CREATED A GRINDING NOISE WHEN THE VEHICLE TURNED AT LOW SPEEDS AND LIKELY DUE TO LACK OF ADEQUATE LUBRICATION.THE FAILURE OF THE RIGHT INNER TIE ROD WAS MUCH MORE SERIOUS, IN THAT IT CREATED A VERY BAD VIBRATION AT HIGHWAY SPEEDS, WAS A SCARY SITUATION, AND COULD VERY WELL HAVE RESULTED IN LOSS OF VEHICLE CONTROL.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":754497,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2001","dateComplaintFiled":"11/13/2001","vin":"2FMDA5149WB","components":"EXTERIOR LIGHTING","summary":"I WAS DRIVING ON A TWO LANE CURVING ROAD WITH THE BRIGHTS ON.  WITHOUT WARNING THE LIGHTS WENT COMPLETLY OUT.  I WAS ABLE TO PULL THE SWITCH BACK TO THE REGULAR POSITION AND THEY LUCKILY THEY CAME BACK ON.  I WAS UNABLE TO GET A REPLACEMENT ON SATURDAY BECAUSE THE DEALER WAS DOING INVENTORY.  THE SWITCH ALSO FAILED SEVERAL OTHER TIMES OVER THE WEEKEND WITH THE REGULAR HEADLIGHTS AS WELL.  I CONTACTED THE DEALER FOR A REPLACEMENT SWITCH AND ASKED HIM IF THEY HAD BEEN REPLACING MANY OF THESE AND HE TOLD ME YES.  I THEN PROCEEDED TO TELL HIM HOW IT TRIED TO KILL ME AND MY FAMILY.  I HAVE METERED THE REPLACEMENT SWITCH AND IT SHOWS READINGS ALL OVER THE PLACE AS FAR AS RESISTANCE, IN EXCESS OF 400,000 OHMS AT TIMES.  IT NEVER WOULD STAY COMPLETLY OPEN.  I JUST WONDER HOW MANY ACCIDENTS THAT THIS INTERMITTANT PROBLEM MAY BE RESPONSIBLE FOR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":754297,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/09/2001","vin":"1FMPU18L7WL","components":"VISIBILITY","summary":"SIDE MIRRORS DETERIORATION .HARD TO LOOK FOR TRAFFIC.UNSAFE TO DRIVE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":754311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2001","dateComplaintFiled":"11/09/2001","vin":"1FMPU18L6WL","components":"SUSPENSION","summary":"I THINK THAT FORD SHOULD PAY FOR THE COST OF REPLACING STABILIZER BAR LINKS,SINCE NO OTHER VEHICLE THAT I KNOW OF HAS HAD THIS PROBLEM. I WOULD THINK THAT IF FORD CHECKED THEIR REPAIR RECORD DATABASE THEY OR YOU WOULD FIND THAT A LOT OF THESE PARTS HAVE BEEN REPLACED BUT NEVER REPORTED TO YOU PEOPLE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":898870,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2001","dateComplaintFiled":"11/07/2001","vin":"2FZA51U5WBC","components":"SUSPENSION","summary":"RECALL 01 V 199 000/FRONT COIL SPRING CORROSION: DEALER ; CAPITOL FORD; GOLDSBORO, NC; PHONE# 919/735-8411 REFUSED TO DO ANY REPAIRS NOT UNTIL SIGN OF DEFECT/CORROSION APPEARED ON  VEHICLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":898716,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2001","dateComplaintFiled":"11/05/2001","vin":"2FMDA5144WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE TRAVELING APPROXIMATELY 5 MPH  BRAKES FAILED.   CONSUMER WAS ABLE TO STOP  VEHICLE WITHOUT INCIDENT.   COMPONENT THAT FAILED WAS  BRAKE CALIPER.  THIS VEHICLE WAS NOT AFFECTED BY  RECALL 98I003000.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":898756,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/05/2001","vin":"2FMZA51U9WB","components":"SUSPENSION","summary":"RECALL 01I007000; MOISTURE AND CORROSION  AFFECTING  FRONT COIL SPRINGS. ALSO,   CAN AFFECT  STRUT BEARINGS.  CONTACTED DEALER, AND DEALER STATED ALL THEY HAVE TO DO WAS TO PUT  SHIELD AROUND AND CHECK COIL SPRINGS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":898695,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/02/2001","vin":"2FMCA5146WB","components":"POWER TRAIN","summary":"WHENEVER VEHICLE IS SHIFTING FROM 1ST GEAR TO 2ND GEAR IT  WOULD JERK.  PROBLEM HAPPENS AT LOW SPEEDS,  20-25MPH.  CAN MAINTAIN CONTROL OF VEHICLE. HAD BEEN TO 3 DIFFERENT MECHANICS, AND EACH TIME  WAS INFORMED THAT PROBLEM  WAS  TORQUE CONVERTER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":898618,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2001","dateComplaintFiled":"11/01/2001","vin":"2FMZA5143WB","components":"STEERING","summary":"IT WAS HARD TO STEER VEHICLE, AND IT WAS NOISY.   CONSUMER WENT TO AN  INDEPENDENT MECHANIC WHO FOUND THAT FLUID IN  RACK AND PINION WAS VERY DIRTY.  SHAFT BEARINGS AND GEARS WERE DAMAGED BY  FLUID AGAIN AFTER THEY TEST DROVE VEHICLE.  CONSUMER CONTACTED FORD REGARDING RECALL 97V165000/MANUFACTURER'S RECALL 97S85. BUT THIS VEHICLE WAS NOT INCLUDED, DUE TO VIN.*AK  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":898646,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2001","dateComplaintFiled":"11/01/2001","vin":"ADD","components":"WHEELS","summary":"WHILE DRIVING 35 MPH HEARD A NOISE FROM  PASSENGER'S SIDE FRONT WHEEL.  HE PULLED OVER, AND TOOK OFF HUBCAP TO CHECK TIRE. AS SOON AS HUBCAP WAS OFF, 3 OF THE 5 LUGS: NUTS FELL OFF WITH  POST ATTACHED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":898647,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2000","dateComplaintFiled":"11/01/2001","vin":"ADD","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE STARTS TO ACCELERATE ON ITS OWN WHENEVER CONSUMER IS TRYING TO SLOW DOWN. NOT TAKEN TO DEALER YET.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":753925,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2001","dateComplaintFiled":"10/31/2001","vin":"1FMPU18L1WL","components":"SUSPENSION","summary":"HOW CAN THEY PUT A PLASTIC PIN TO HOLD STABILIZER BAR?*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":898434,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/30/2001","vin":"NOT AVAILAB","components":"ENGINE AND ENGINE COOLING","summary":"WHEN  VEHICLE IS PARKED DOWN HILL AFTER STARTING AND  LETTING THE VEHICLE WARM UP  ENGINE COMPLETELY SHUTSDOWN, CAUSE UNKNOWN.  PLEASE GIVE ANY FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":898442,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2001","dateComplaintFiled":"10/30/2001","vin":"1FMRU17L1WL","components":"TIRES","summary":"WHILE DRIVING 30-35 MPH AND MAKING LEFT TURN, VEHICLE FELT LIKE IT WAS GOING TO FLIP OVER. THIS HAPPENED AGAIN AT 20 MPH WHILE TURNING RIGHT. DEALER TOWED VEHICLE AND WAS CHECKING VEHICLE AT THIS TIME.*AK  CONSUMER STATED THE DEALER REPLACED ALL THE TIRES.*SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":898376,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2001","dateComplaintFiled":"10/29/2001","vin":"1FMRU18W3WL","components":"SUSPENSION","summary":"DURING INSPECTING OF VEHICLE, NOTICED THAT RIGHT STABILIZER BAR LINK WAS BROKEN, VEHICLE TAKEN TO INDEPENDENT REPAIR SHOP. DEALER/MANUFACTURER WERE NOTIFIED. *AK  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":898334,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2000","dateComplaintFiled":"10/26/2001","vin":"2FMDA5141WB","components":"STRUCTURE","summary":"WHEN DRIVING VEHICLE/ EITHER TURNING OR COMING TO A STOP THERE IS A KNOCKING SOUND NEAR FRONT WHEELS.  TOOK VEHICLE TO DEALER, AND THEY SAID THAT SUBFRAME STRUT SLEEVES NEED TO BE WELDED.  PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":898347,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2001","dateComplaintFiled":"10/26/2001","vin":"2FMDA5141WB","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WHILE DRIVING VEHICLE STALLS. WHEN VEHICLE SHUTS OFF, ENGINE CHECK  AND BATTERY LIGHTS COME ON.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900603,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/26/2001","vin":"2FMZA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE PARKED FOR ONE DAY, ENGINE COMPARTMENT CAUGHT ON FIRE, CLAIM 23-C025-105.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900603,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/26/2001","vin":"2FMZA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE PARKED FOR ONE DAY, ENGINE COMPARTMENT CAUGHT ON FIRE, CLAIM 23-C025-105.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":753679,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2001","dateComplaintFiled":"10/25/2001","vin":"1FMPU18L3WL","components":"SUSPENSION","summary":"CAUSED LOSS OF CONTROLL OF SUV. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":898128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2001","dateComplaintFiled":"10/24/2001","vin":"1FMRU18W3WL","components":"FUEL SYSTEM, GASOLINE","summary":"WHILE DRIVING VEHICLE WAS MAKING A FUNNY NOISE. VEHICLE WOULD NOT START.   TOOK VEHICLE TO A MECHANIC, AND HE STATED  THAT IT WAS ONGOING PROBLEM THAT FORD WAS HAVING WITH  FUEL PUMP.  CONSUMER  STATED THAT 56000 MILES LATER PROBLEM WAS STILL OCCURRING.  PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":753530,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2001","dateComplaintFiled":"10/22/2001","vin":"2FMDA5144WB","components":"WHEELS","summary":"REPORTED PROBLEM IN MAY 2001, NOW REPLACED LUGS: NUT SHEARED OFF WHEEL,HELP!*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":898039,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2001","dateComplaintFiled":"10/19/2001","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION FAILED  WITHOUT WARNING WHILE DRIVING. WHEN COMING TO A STOP AND TRYING TO PROCEED VEHICLE WOULD NOT GO FASTER THAN 15 MPH AND IN FIRST GEAR.  CONTACTED DEALER, AND DEALER STATED THERE  WAS NOTHING THEY COULD DO.  PLEASE ADD VIN . *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":897928,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2001","dateComplaintFiled":"10/18/2001","vin":"2FMZA51H5WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, VEHICLE WILL STALL. WHEN COMING TO A STOP VEHICLE WILL ALSO STALL.  ENGINE LIGHT WILL COME ON AND GO OFF. THIS HAPPENS VERY OFTEN. CONTACTED DEALER AND DEALER STATED ENGINE LIGHT HAS TO STAY ON AT LEAST 15 MINUTES BEFORE VEHICLE COULD BE PUT ON COMPUTER.   *AK  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/1998","dateComplaintFiled":"10/15/2001","vin":"1FMRU18W2WL","components":"VISIBILITY","summary":"THE FONT WIPER HAVE QUIT WORKING AND HAVE BEEN FIXED ON FOUR OCCASIONS WITH NEW SWITCHES, THE REAR WIPERS HAVE FAILED ON THREE OCCASIONS AND HAS HAD 3 MOTORS REPLACED, THE REAR WIPER IS CURRENTLY INOPERATIVE, THE MANUFACTURER IS AWARE OF THE PROBLEM.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":563693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2000","dateComplaintFiled":"10/15/2001","vin":"1FMRU18W2WL","components":"VISIBILITY","summary":"THE FRONT WINDOW IS OUT OF ADJUSTMENT, DEALE REMOVED AND REPLACED THE DOOR PANEL AND ADJUSTED THE WINDOW TRACK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":563693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/1999","dateComplaintFiled":"10/15/2001","vin":"1FMRU18W2WL","components":"EXTERIOR LIGHTING","summary":"RIGHT REAR LAMP SOCKET CIRCUIT INOPERATIVE, RIGHT REAR RUNNING BOARD BULB FAILED AND REPLACED..","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":563693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/1999","dateComplaintFiled":"10/15/2001","vin":"1FMRU18W2WL","components":"ELECTRICAL SYSTEM","summary":"STARTER FAILED.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":563693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/1999","dateComplaintFiled":"10/15/2001","vin":"1FMRU18W2WL","components":"STRUCTURE","summary":"DOOR BELT MOLDING WAS WORN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":563693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/1998","dateComplaintFiled":"10/15/2001","vin":"1FMRU18W2WL","components":"VISIBILITY","summary":"THE FONT WIPER HAVE QUIT WORKING AND HAVE BEEN FIXED ON FOUR OCCASIONS WITH NEW SWITCHES, THE REAR WIPERS HAVE FAILED ON THREE OCCASIONS AND HAS HAD 3 MOTORS REPLACED, THE REAR WIPER IS CURRENTLY INOPERATIVE, THE MANUFACTURER IS AWARE OF THE PROBLEM.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":563693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2000","dateComplaintFiled":"10/15/2001","vin":"1FMRU18W2WL","components":"VISIBILITY","summary":"THE FRONT WINDOW IS OUT OF ADJUSTMENT, DEALE REMOVED AND REPLACED THE DOOR PANEL AND ADJUSTED THE WINDOW TRACK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":563693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/1999","dateComplaintFiled":"10/15/2001","vin":"1FMRU18W2WL","components":"EXTERIOR LIGHTING","summary":"RIGHT REAR LAMP SOCKET CIRCUIT INOPERATIVE, RIGHT REAR RUNNING BOARD BULB FAILED AND REPLACED..","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":563693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/1999","dateComplaintFiled":"10/15/2001","vin":"1FMRU18W2WL","components":"ELECTRICAL SYSTEM","summary":"STARTER FAILED.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":563693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/1999","dateComplaintFiled":"10/15/2001","vin":"1FMRU18W2WL","components":"STRUCTURE","summary":"DOOR BELT MOLDING WAS WORN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":753219,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2001","dateComplaintFiled":"10/14/2001","vin":"1FMPU18L7WL","components":"SUSPENSION","summary":"COST FOR REPAIR $366.83 EXCLUDING TAX. NO SAFETY DEFEC TLISTED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":753226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2000","dateComplaintFiled":"10/14/2001","vin":"1FMRU18W6WL","components":"SUSPENSION","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":753227,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2001","dateComplaintFiled":"10/14/2001","vin":"2FMZA5149WB","components":"ELECTRICAL SYSTEM","summary":"ON THE EVENING OF OCTOBER 12TH 2001, WHILE DRIVING WITH MY WIFE AND CHILDREN IN OUR 98 GL WINDSTAR TO SEE A COUSIN OF MINE. WE APPROACHED A SEMICIRCLE CURVE ON A HILL, AS I TURNED MY WHEEL TO THE RIGHT ENTERING ON TO THE CURVE, WHEN ALL OF A SUDDEN SMOKE STARTED TO COME FROM THE BOTTOM OF MY VEHICLE. MY FIRST THOUGHT WAS THAT THE CAR WAS OVERHEATING BUT THEN FIRE WAS STARTING TO COME OUT AS WELL. I YELLED TO EVERYONE ON BOARD TO EXIT THE VEHICLE AND STAY SOME DISTANCE AWAY. AS THE FLAMES WERE GETTING WORSE. I HAD TO POP OPEN THE HOOD AND SEE IF I COULD CONTROL THE FIRE. I SAW THE FLAME SHOOT OUT OF THE BOTTOM AND THE SIDES OF THE CAR. I IMMEDIATELY TURNED OFF THE CAR AND THEN DISCONNECTED THE POSITIVE BATTERY CABLE ON THE ADVICE OF A STRANGER THAT WAS THERE. ANOTHER PERSON CAME WITH A BUCKET OF WATER AND WE MANAGED TO DOUSE THE FIRE OUT. MY COUSIN ARRIVED LATER TOWARDS WHERE WE WERE AS MY WIFE HAD NOTIFIED HIM BY CELLULAR OF OUR SITUATION. WE TOOK THE VEHICLE TO HIS HOME AND IN THE MORNING HE TOOK A LOOK AT THE CAR TO SEE WHAT HAD CAUSED IT TO FLAME. HE NOTICED THAT POWER STEERING FLUID WAS VISIBLE AND THAT THE POWER STEERING PRESSURE HOSE HAD RUBBED WITH TIME ON THE RACK AND PINION OR SOMETHING METALLIC OF THE CAR SLOWLY FORMING A GROOVE ON THE HOSE ABOUT AN INCH AND A HALF WIDE AND ABOUT 1/4 INCH DEEP. THIS CREATED A HOLE IN THE GROOVE WHERE IT WAS RUBBING WHEN I MADE MY TURN ON THE HILL, THUS POURING OUT POWER STEERING FLUID ON TO THE CATALIC CONVERTER WHICH THEN STARTED TO SMOKE AND FIRE. IMPORTANTLY THE PROTECTIVE FIRE COVER PLACED ON THIS PRESSURE HOSE HAD WORN OUT AS WELL. I HAVE ONLY 63,256 MILES ON THE CAR. I THANK GOD THAT WE ARE ALL SAFE AND THANK GOD FOR THOSE WHO ASSISTED US AND ALSO THANK GOD THAT THIS DID NOT HAPPEN TO MY WIFE AND CHILDREN WHILE I WAS NOT THERE. I CAN'T IMAGINE BEING OUT ALONE AND HAVING THIS HAPPEN TO SOMEONE ELSE THEN HAVING A GREAT CATASTROPHE WITH SOME DEATHS. I HAVE KEPT THE POWER STEERING HOSE AS EVIDENCE OF MY SITUATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":753128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2001","dateComplaintFiled":"10/12/2001","vin":"2FMDA514XWB","components":"TIRES","summary":"I NOTICED RECENTLY A VIBRATION IN THE STEERING WHEEL WHILE DRIVING.  FROM PAST EXPERIENCE, I THOUGHT ONE OF THE TIRES NEEDED BALANCING, SINCE I DID NOT FEEL ANY PROBLEMS WITH THE BRAKE ROTORS.  I WENT TO HAVE THE TIRES CHECKED, AND THE GOODYEAR DEALER SAID THE TIRES HAD A DEFECT IN THE BELTS.  HE RECOMMENDED REPLACING ALL 4 TIRES, BECAUSE HE SAID THEY ALL LOOKED BAD.  I MADE AN APPOINTMENT FOR THE NEXT DAY (10/12/01) TO HAVE THEM REPLACED, BUT WOULDN'T YOU KNOW IT, I WENT TO DRIVE TO WORK ON THE FREEWAY ON 10/11/01 AND THE REAR PASSENGER SIDE TIRE BLEW UP.  I THINK THAT GOODYEAR SHOULD REPLACE THESE TIRES AT \"NO CHARGE\" INSTEAD OF PRO-RATING THEM, BUT THAT PROBABLY WON'T HAPPEN WITHOUT A RECALL RIGHT?  I WOULD NOT WANT THIS TO HAPPEN TO ANYBODY ELSE DRIVING ON THE FREEWAY.  WHAT IF THEY HAVE BAD TIRES, BUT DID NOT NOTICE ANY VIBRATION LIKE I DID?  CAN THESE TIRES BLOW UP WITHOUT ANY WARNING TO OTHER DRIVERS?*AK (TIRESIZE: P215 70R15)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563646,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/10/2001","vin":"2FMDA51U1WB","components":"SUSPENSION","summary":"WHILE DRIVING, LEFT FRONT TIRE EXPERIENCED A BLOWOUT, NO SPECIFIC TIRE INFORMATION GIVEN, A YEAR LATER, CONSUMER RECEIVES RECALL 01S19 REGARDING THE FRONT COIL SPRINGS CORRODING, POSSIBLY CAUSING TIRE DAMAGE, CONSUMER DOES NOT WANT THIS VEHICLE ANYMORE.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":9004754,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2001","dateComplaintFiled":"10/10/2001","vin":"2FMZA51U1WB","components":"STEERING","summary":"INTERNAL RACK AND PINION PROBLEM WITH THE STEERING, DIFFICULTY ALIGNING THE VEHICLE, AFTER TWO ALIGNMENT STEERING STILL SQUEALING AND PULLING TO THE LEFT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563646,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/10/2001","vin":"2FMDA51U1WB","components":"SUSPENSION","summary":"WHILE DRIVING, LEFT FRONT TIRE EXPERIENCED A BLOWOUT, NO SPECIFIC TIRE INFORMATION GIVEN, A YEAR LATER, CONSUMER RECEIVES RECALL 01S19 REGARDING THE FRONT COIL SPRINGS CORRODING, POSSIBLY CAUSING TIRE DAMAGE, CONSUMER DOES NOT WANT THIS VEHICLE ANYMORE.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":897512,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2001","dateComplaintFiled":"10/09/2001","vin":"2FMZA5140WB","components":"SUSPENSION","summary":"CONSUMER CONTACTED DEALERSHIP FOR RECALL #01I007000 REPAIRS,  BUT DEALERSHIP REFUSED TO REPAIR VEHICLE. PLEASE PROVIDE FURTHER  DETAILS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":752987,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/06/2001","vin":"2FMZA5143WB","components":"ENGINE AND ENGINE COOLING","summary":"WHEN IN STOP AND GO TRAFFIC WITH COOLER WEATHER CONDITIONS THE ENGINE NEARLY STALLS OUT WHEN STOPPING.  THIS AFFECTS THE POWER BRAKES AND THE POWER STEERING MAKING IT DIFFICULT TO CONTROL.  COMPLAINTS TO DEALERS AND FORD CUSTOMER CARE HAVE NOT RESOLVED THIS ISSUE.   PROBLEM DEVELOPED AFTER INSTALLING A REBUILT TRANSMISSION AT 30,000 MILES.  FORD CAN NOT FIND THE PROBLEM AFTER AT LEAST FOUR TRIPS TO THE SHOP.  THIS VEHICLE COULD HAVE BEEN SUBMITTED UNDER THE LEMMON LAW AND REPLACED BUT WAS NOT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":897323,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2001","dateComplaintFiled":"10/04/2001","vin":"2FMDA5140WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING 40 MPH, CONSUMER ATTEMPTED TO STOP VEHICLE BY APPLYING BRAKES, AND BRAKES FAILED TO SLOW VEHICLE DOWN.  CONSUMER EVENTUALLY MANAGED TO STOP VEHICLE.  NO DETERMINATION HAS BEEN MADE AS TO COMPONENT THAT FAILED. *AK THE CONSUMER STATED THAT MASTER CYLINDER FAILED AND WAS REPLACED. GATEWAY FORD STATED THAT THE ABS WAS DAMAGED AND NEEDS TO BE REPLACED. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":897328,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/1999","dateComplaintFiled":"10/04/2001","vin":"2FMDA5140WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"ONGOING PROBELM WITH  EXCESSIVE WEAR OF BRAKE PADS /ROTORS ON THE LEFT FRONT WHEEL. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":752787,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"10/01/2001","vin":"2FMDA5147WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED. REBUILT TRANSMISSION INSTALLED.  REBUILT TRANSMISSION ALREADY SHOWING SIGNS OF FAILURE SIMILAR TO OLD ONE. THERE MUST BE A MANUFACTURING DEFECT WITH THESE TRANSMISSIONS - THEY SHOULD LAST LONGER THAN THIS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":752746,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2001","dateComplaintFiled":"09/30/2001","vin":"2FMZA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"ALL STALLING HAS OCCURRED WHEN SLOWING FOR A TURN FROM A  SLOW SPEED (FROM ABOUT 30 MPH TO 15 MPH.) ONCE NEARLY CAUSED AN ACCIDENT WHEN POWER STEERING, BRAKES, ETC WERE LOST AND NEARLY REAR-ENDED CAR IMMEDIATELY AHEAD. ANOTHER STALL WAS IN MIDDLE OF BUSY TRAFFIC WHICH WAS HELD UP UNTIL ENGINE STARTED AGAIN. ALL STALLING OCCURRED WHEN ON PUBLIC THOROUGHFARES, TURNING EITHER RIGHT OR LEFT. PROBLEM BEGAN IN FEBRUARY 2000 AT APPROX 44,000 MILES ODOMETER READING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":752710,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/29/2001","vin":"","components":"TIRES","summary":"I WENT TO PURCHASE 2 NEW TIRES AFTER AN AVERAGE ROAD HAZARD BLOWOUT AT COSTCO FOR MY  FWD WINDSTAR W/ ANTILOCK  BRAKES.   THEY REFUSED TO PUT THE NEW TIRES ON THE FRONT, EVEN THOUGH THE TIRES NOT BEING REPLACED HAD GOOD TREAD WEAR REMAINING.  THEY SIGHTED AN ARTICLE ON THE COUNTER AND A HANDOUT FROM MICHELIN STATING IT WAS THEIR \"POLICY\" TO PLACE THE TIRES ON THE REAR.   THIS MAKES NO SENCE!.  IT APPEARS TO BE A PLOY TO SELL MORE TIRES BY LEAVING OLD TIRES ON THE FRONT WHERE THEY WEAR FASTER, EXTEND THE WARRANTY ON THE NEW TIRES BY LETTING THEM WEAR LESS ON THE REAR, AND DECREASING POSSIBLE TIRE LIABILITY BY HAVING THE NEW TIRES NOT CONTROL (STEER) THE VEHICLE!  DO YOU HAVE ANY INFORMATION THAT THIS PRACTICE IS SAFER OR IS IT A MARKETING PLOY THAT IS OUT OF CONTROL??.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":752655,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2001","dateComplaintFiled":"09/27/2001","vin":"1FMRU17L2WL","components":"EXTERIOR LIGHTING","summary":"THE BLACK BACKING INSIDE THE SIDE MIRRORS ARE MELTING EXPOSING ALL COMPONENTS INSIDE THE MIRROR. I WAS TOLD BY FORD THA IT IS CAUSED BY THE TURNING SIGNAL LIGHTS IN THE MIRROR. MY TRUCK HAS THE DOUBLE BAND LIGHTS AND THEY NEED TO BE SINGLE BAND.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900604,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/26/2001","dateComplaintFiled":"09/27/2001","vin":"2FMZA5140WB","components":"POWER TRAIN","summary":"WHILE DRIVING, CONSUMER SMELLED A FUNNY SMELL AND THEN SAW FLAMES COMING UP FROM THE HOOD, CONSUMER WAS INJURED IN ACCIDENT, POSSIBLE TRANSMISSION LEAK ONTO MANIFOLD, CLAIM 40-2554-562.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900604,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/26/2001","dateComplaintFiled":"09/27/2001","vin":"2FMZA5140WB","components":"POWER TRAIN","summary":"WHILE DRIVING, CONSUMER SMELLED A FUNNY SMELL AND THEN SAW FLAMES COMING UP FROM THE HOOD, CONSUMER WAS INJURED IN ACCIDENT, POSSIBLE TRANSMISSION LEAK ONTO MANIFOLD, CLAIM 40-2554-562.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":896736,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2001","dateComplaintFiled":"09/24/2001","vin":"2FMVA51U1WB","components":"STEERING","summary":"RIGHT HAND SIDE OF  POWER STEERING PUMP HAS RUSTED THROUGH, RESULTING IN DIFFICULT STEERING. DEALER HAS BEEN CONTATCED. PLEASE PROVIDE FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":896737,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2001","dateComplaintFiled":"09/24/2001","vin":"2FMDA5147WB","components":"SUSPENSION","summary":"CONSUMER TOOK VEHICLE IN TO DEALER FOR A RECALL REPAIRS ON  FRONT SPRING. SAME DAY CONSUMER RECEIVED CAR BACK, THERE WAS A BANGING NOISE WHEN CONSUMER HIT A BUMP.  CONSUMER HAD NOT CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMAYION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":896771,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/1999","dateComplaintFiled":"09/24/2001","vin":"2FMZA514XWB","components":"STEERING,SUSPENSION","summary":"STEERING COLUMN STICKS,  HAS TO JERK STEERING WHEELS. ALSO  VEHICLE PULLS TO THE LEFT. CONSUMER  CAN HEAR A WHISTLING SOUND ON  LEFT SIDE.  CONTACTED DEALER.  DEALER KEPT VEHICLE FOR ABOUT ONE HOUR, AND TOLD CONSUMER IT WASN'T ANYTHING WRONG WITH VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785587,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"09/24/2001","vin":"2FMZA5145WB","components":"POWER TRAIN","summary":"THE GEAR SHIFT WOULD NOT COME OUT OF PARK AFTER STARTING THE VEHICLE. PUTTING THE VEHICLE IN NEUTRAL BEFORE STARTING IT AND SHIFTING IT TO DRIVE CORRECTED THE PROBLEM. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785587,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"09/24/2001","vin":"2FMZA5145WB","components":"SERVICE BRAKES, ELECTRIC","summary":"THE TRAC LIGHT STAYS ON DUE TO BROKEN BRAKE WIRES. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2001","dateComplaintFiled":"09/24/2001","vin":"2FMZA5145WB","components":"SUSPENSION","summary":"FAULTY INSTALLATION OF LEFT FRONT SPRING GUARD THAT WAS ON RECALL CAUSED NOISE.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785586,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2001","dateComplaintFiled":"09/24/2001","vin":"2FMZA5145WB","components":"STRUCTURE","summary":"THE INTERIOR LIGHTS STAYED ON EVEN AFTER THE ENGINE WAS TURNED OFF, DUE TO DOOR SWITCH FAILURE. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785585,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2000","dateComplaintFiled":"09/24/2001","vin":"2FMZA5145WB","components":"AIR BAGS","summary":"THE AIR BAG LIGHT COMES ON AND STAYS ON, THE FUSE, WIRING HARNESS AND BRAKE WIRES WERE FIXED AS POSSIBLE CAUSE BUT THE LIGHT KEEPS ON COMING. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":896689,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2001","dateComplaintFiled":"09/24/2001","vin":"","components":"TIRES","summary":"TREAD ON THE FRONT RIGHT GOODYEAR EAGLE LS TIRE, SIZE: P215/70R15, DOT: UNKNOWN ON A 1990, FORD, WINDSTAR IS STARTING TO SEPARATE, THERE ARE APPROXIMATELY 44,000 MILES ON THE TIRES.*AK  CONSUMER STATES THE TIRE DID SEPARATE AND DECIDED TO REPLACED THE LEFT FRONT TIRE WHICH ALSO HAD SEPARATED, CONSUMER THEN REPLACED ALL FOUR TIRES.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785587,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"09/24/2001","vin":"2FMZA5145WB","components":"POWER TRAIN","summary":"THE GEAR SHIFT WOULD NOT COME OUT OF PARK AFTER STARTING THE VEHICLE. PUTTING THE VEHICLE IN NEUTRAL BEFORE STARTING IT AND SHIFTING IT TO DRIVE CORRECTED THE PROBLEM. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785587,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"09/24/2001","vin":"2FMZA5145WB","components":"SERVICE BRAKES, ELECTRIC","summary":"THE TRAC LIGHT STAYS ON DUE TO BROKEN BRAKE WIRES. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2001","dateComplaintFiled":"09/24/2001","vin":"2FMZA5145WB","components":"SUSPENSION","summary":"FAULTY INSTALLATION OF LEFT FRONT SPRING GUARD THAT WAS ON RECALL CAUSED NOISE.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785586,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2001","dateComplaintFiled":"09/24/2001","vin":"2FMZA5145WB","components":"STRUCTURE","summary":"THE INTERIOR LIGHTS STAYED ON EVEN AFTER THE ENGINE WAS TURNED OFF, DUE TO DOOR SWITCH FAILURE. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785585,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2000","dateComplaintFiled":"09/24/2001","vin":"2FMZA5145WB","components":"AIR BAGS","summary":"THE AIR BAG LIGHT COMES ON AND STAYS ON, THE FUSE, WIRING HARNESS AND BRAKE WIRES WERE FIXED AS POSSIBLE CAUSE BUT THE LIGHT KEEPS ON COMING. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":896634,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2000","dateComplaintFiled":"09/21/2001","vin":"2FM2A5148WB","components":"ENGINE AND ENGINE COOLING","summary":"WHEN PROCEEDING THROUGH A LIGHT OR STOP SIGN AFTER A STOPPING, VEHICLE WILL DIE.  CONSUMER CAN RESTART IT AGAIN.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2000","dateComplaintFiled":"09/21/2001","vin":"2FMDA5145WB","components":"STEERING","summary":"CONSUMER STATED VEHICLE STEERS HARD, DEALER REPLACED THE POWER STEERING PUMP.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2000","dateComplaintFiled":"09/21/2001","vin":"2FMDA5145WB","components":"ENGINE AND ENGINE COOLING","summary":"THE ENGINE WAS MAKING A KNOCKING NOISE, CONSUMER WAS INFORMED THAT A NEW ENGINE WAS NEEDED, THE CHECK ENGINE LIGHT CAME ON AGAIN AND THERE WAS A NOISE IN THE FRONT END CONSUMER WAS INFORMED THAT A FLYWHEEL WAS NEEDED, THE CHECK ENGINE LIGHT CAME ON AGAIN AND IT WAS DETERMINED THAT THERE WAS AN OIL LEAK.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2000","dateComplaintFiled":"09/21/2001","vin":"2FMDA5145WB","components":"POWER TRAIN","summary":"VEHICLE WAS EXPERIENCING A SMALL TRANSMISSION LEAK, CONSUMER WAS INFORMED THAT EVERYTHING WAS FINE, HOWEVER AS CONSUMER HAD ALL DRIVEN 25 MILES THE TRANSMISSION WENT OUT.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2000","dateComplaintFiled":"09/21/2001","vin":"2FMDA5145WB","components":"ELECTRICAL SYSTEM","summary":"CONSUMER STATED KEY CYLINDER TURNS HARD, DEALER UNABLE TO DUPLICATE.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2000","dateComplaintFiled":"09/21/2001","vin":"2FMDA5145WB","components":"SUSPENSION","summary":"FRONT END ALIGNMENT WAS PERFORMED DUE TO TIRE WEAR AND DRIVABILITY.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2000","dateComplaintFiled":"09/21/2001","vin":"2FMDA5145WB","components":"STEERING","summary":"CONSUMER STATED VEHICLE STEERS HARD, DEALER REPLACED THE POWER STEERING PUMP.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2000","dateComplaintFiled":"09/21/2001","vin":"2FMDA5145WB","components":"ENGINE AND ENGINE COOLING","summary":"THE ENGINE WAS MAKING A KNOCKING NOISE, CONSUMER WAS INFORMED THAT A NEW ENGINE WAS NEEDED, THE CHECK ENGINE LIGHT CAME ON AGAIN AND THERE WAS A NOISE IN THE FRONT END CONSUMER WAS INFORMED THAT A FLYWHEEL WAS NEEDED, THE CHECK ENGINE LIGHT CAME ON AGAIN AND IT WAS DETERMINED THAT THERE WAS AN OIL LEAK.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2000","dateComplaintFiled":"09/21/2001","vin":"2FMDA5145WB","components":"POWER TRAIN","summary":"VEHICLE WAS EXPERIENCING A SMALL TRANSMISSION LEAK, CONSUMER WAS INFORMED THAT EVERYTHING WAS FINE, HOWEVER AS CONSUMER HAD ALL DRIVEN 25 MILES THE TRANSMISSION WENT OUT.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2000","dateComplaintFiled":"09/21/2001","vin":"2FMDA5145WB","components":"ELECTRICAL SYSTEM","summary":"CONSUMER STATED KEY CYLINDER TURNS HARD, DEALER UNABLE TO DUPLICATE.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2000","dateComplaintFiled":"09/21/2001","vin":"2FMDA5145WB","components":"SUSPENSION","summary":"FRONT END ALIGNMENT WAS PERFORMED DUE TO TIRE WEAR AND DRIVABILITY.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":896578,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2001","dateComplaintFiled":"09/20/2001","vin":"2FMZA5148WB","components":"VEHICLE SPEED CONTROL","summary":"AFTER COMING TO COMPLETE  STOP AND APPLYING ACCELERATOR PEDAL AGAIN, VEHICLE WILL NOT RESPOND. ENGINE REVVS, BUT WILL NOT MOVE FORWARD. THIS HAPPENS 2-3 TIMES, THEN VEHICLE WILL MOVE FORWARD AGAIN. THIS HAPPENS FREQUENTLY.  VEHICLE TAKEN TO DEALER TWICE, CANNOT FIND PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":896600,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/20/2001","vin":"2FMZA514XWB","components":"STEERING","summary":"RECEIVED RECALL 97V165001 CONCERNING STEERING GEAR. WHEN TURNING STEERING WHEEL IN RIGHT OR LEFT IT WAS MAKING A LOUD NOISE LIKE  VEHICLE  WAS OUT OF POWER STEERING FLUID.  BUT VEHICLE  WAS COMPLETELY FULL. CONSUMER TOOK VEHICLE TO DEALER, AND THEY STATED OTHER CONSUMERS WERE HAVING THE SAME PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":752422,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2001","dateComplaintFiled":"09/20/2001","vin":"1FMPU18L7WL","components":"SUSPENSION","summary":"I AM WRITING IN RESPONSE TO A NEWS ARTICLE I SAW REGARDING NHTSA INVESTIGATIONS OF 1997 AND 1998 FORD EXPEDITIONS, IN PARTICULAR FAILURES OF THE FRONT STABILIZER BAR LINKS.  I AM CREATING THIS DEFECT REPORT BECAUSE I BELIEVE MY 1998 FORD EXPEDITION MAY ALSO SUFFER FROM A DEFECT WITH THE FRONT STABILIZER BAR LINK.  THE STABILIZER BAR CONNECTS THE LEFT AND RIGHT FRONT WHEEL CONTROL ARMS AND IS SUPPOSED TO HELP IN CONTROLLING THE PITCH OF THE VEHICLE IN TURNS.  WHEN DRIVING, IF I DRIVE OVER THE SLIGHTEST OF IMPERFECTIONS IN A PAVED ROAD, THE FRONT WHEELS START TO VIBRATE AND I HAVE TO SLOW DOWN TO REGAIN CONTROL AND TO MAKE THE WHEELS RIDE CORRECTLY.  ALSO WHEN EXITING OFF A RAMP FROM A HIGHWAY (MEANING A VERY GRADUALLY RIGHT EXIT, NOT A SHARP RIGHT TURN), THERE IS A LOUD THUMPING SOUND AND THE WHEELS AGAIN SEEM TO LOSE CONTROL AND START TO VIBRATE.  LIKEWISE, WHEN MAKING A SHARP LEFT OR RIGHT TURN, THERE IS A LOUD THUMPING SOUND AND THE WHEEL SEEM TO LOSE CONTROL AND START VIBRATING.  I HAVE TO PRESS THE BRAKES TO SLOW THE VEHICLE IN ORDER TO REGAIN CONTROL.  THIS IS MORE THAN JUST A MATTER OF GETTING MY 'ALIGNMENT FIXED.'  PLEASE NOTE:  I THINK THIS IS A SERIOUS PROBLEM WHICH NEEDS MORE INVESTIGATION BY THE NHTSA.  THIS BEHAVIOR STARTED ABOUT APRIL 2001.  THIS HAS GRADUALLY GOTTEN WORSE AND WORSE.  IT NOW OCCURS EVERY TIME I DRIVE THIS FORD EXPEDITION.  THIS VEHICLE HAS NEVER BEEN IN ANY TYPE OF ACCIDENT TO MY KNOWLEDGE.  I BELIEVE THIS VEHICLE TO BE UNSAFE, YET I HAVE NO ALTERNATIVE MODE OF TRANSPORTATION TO GET TO AND FROM WORK.  I NOW HAVE TO DRIVE SLOWLY TO AVOID ANY PROBLEMS WITH LOSING CONTROL OF THE WHEELS.  FYI - I CALLED YOUR OFFICE AT 1-888-DASH-2-DOT AND FILED A COMPLAINT.  BUT I WASN'T QUITE SURE THE SERVICE REPRESENTATIVE GOT ALL MY INFORMATION.  SO I AM OPENING THIS REPORT AS A FOLLOW-ON.  THE PREVIOUS DOT IMAGE NUMBER IS 715727, AND I SPOKE TO CAROL.  YOU MAY CONTACT ME FOR FURTHER INFORMATION.  THANK YOU.*AK (TIRESIZE: P265/70R17)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":896530,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2001","dateComplaintFiled":"09/19/2001","vin":"1FMPU18L7WL","components":"SUSPENSION","summary":"IF  VEHICLE HITS A SLIGHT BUMP IN  ROAD IT WILL VIBRATE.   CONSUMER IS RESPONDING  TO A CURRENT INVESTIGATION CONCERNING  STABILIZER BAR. CONSUMER HAS TO SLOW DOWN TO GET CONTROL OF  VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":896537,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2001","dateComplaintFiled":"09/19/2001","vin":"","components":"POWER TRAIN","summary":"WHILE DRIVING ON  HIGHWAY VEHICLE JERKED AND MADE A REALLY STRANGE NOISE.    VEHICLE THEN DIED.   VEHICLE WAS TOWED TO DEALER, AND THE DEALER STATED THAT A METAL PIECE HAD BROKEN INSIDE OF TRANSMISSION, AND TRANSMISSION WOULD NEED TO BE REBUILT. PLEASE PROVIDE ANY FURTHER INFORMMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":896383,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2001","dateComplaintFiled":"09/17/2001","vin":"1FMVU34E2WU","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING CRANKSHAFT/ PULLEY SNAPPED OFF THE MOTOR. LOST ALL POWER TO VEHICLE.  AFTER TOWING VEHICLE TO MECHANIC, THERE WAS NOT A REASON FOR  CRANKSHAFT TO SNAP.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":896391,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2001","dateComplaintFiled":"09/17/2001","vin":"2FNZA5149WB","components":"STEERING,SUSPENSION,TIRES","summary":"CONSUMER TOOK VEHICLE TO  REPAIR SHOP BECAUSE  FRONT TIRE TIRES WERE BALLED INSIDE.  MECHANIC TOLD  CONSUMER THAT UPPER  BALL JOINTS AND TIRE ROD ENDS WERE DEFECTIVE.    CONSUMER REPLACED THEM. THERE  WAS NO ACCIDENT. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":752239,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2001","dateComplaintFiled":"09/16/2001","vin":"1FMPU18L7WL","components":"SUSPENSION,SEAT BELTS","summary":"THE SUPPORT BOLT ON THE LEFT SIDE HAS BROKEN AND THE RIGHT SIDE IS BENT AND READY TO BREAK. I DO HAVE PHOTOS. THE SEAT BELTS ARE RIPPING IN HALF AT A POINT WHERE THE BELT IS INSIDE THE REEL. BOTH SHOULDER BELTS ON THE 3RD SEAT HAVE RIPPED AND THE LEFT SIDE 2ND SEAT SHOULDER BELT HAS RIPPED APROX. 3/4 OF THE WAY THROUGH. FORD WILL NOT COMMIT TO REPLACEMENT, WILL ONLY EVALUATE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":752205,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2001","dateComplaintFiled":"09/14/2001","vin":"2FMDA5143WB","components":"WHEELS","summary":"MY FRONT PASSENGER WHEEL CAME OFF MY CAR WHEN I CAME TO A STOP TO ALLOW A CAR PASS BY, I WENT TO MAKE A LEFT HANDED TURN WHEN MY ENTIRE WHEEL CAME OFF MY CAR AND SHOT ACROSS THE ROAD.  MY HUSBAND CAME TO LOOK AT THE CAR AND WELL AS A TOW TRUCK HAD TO TAKE OUR CAR HOME, BOTH MADE THE COMMENT THAT ALL FIVE BOLTS SCHEERED OFF.  STATE FARM OUR INSURANCE COMPANY PLUGGED THIS INFORMATION INTO THEIR SYSTEM AND SAID THAT IT IS A FORD ISSUE AND THAT I NEED TO FILL OUT THIS COMPLAINT FORM FOR YA'LL TO INVESTIGATE.  STATE FARM IS SAYING THAT IT HAS TO DO WITH THE ROTAR AND VIBRATION IF THE WRONG PARTS ARE INSTALLED THIS SITUTATION COULD HAPPEN.  WELL I TOLD STATE FARM AND I WILL TELL YOU, THE ROTARS ARE FROM THE FACTORY AND SO THE \"WRONG PARTS\" WERE NOT USED AND IT IS NOT A POSSIBLITY BECAUSE IT DID HAPPEN TO ME.  FORTURNATELY I WAS NOT INJURED AND MY PRECIOUS GIRLS WERE NOT IN THE CAR WITH ME, BUT I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE OR FOR THAT MATTER WHO IS TO SAY THE OTHER ROTAR WON'T DO THIS ON THE OTHER SIDE.  PLEASE CALL ME IF YOU HAVE ANY QUESTIONS OR NEED ADDITIONAL INFORMATION.  THANK YOU FOR YOUR TIME WITH THIS MATTER.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":896313,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2001","dateComplaintFiled":"09/13/2001","vin":"1FMRU17L3WL","components":"SUSPENSION","summary":"WHEN MAKING A SHARP LEFT TURN  STABILIZER WOULD GO OUT. NOT ABLE TO CONTROL VEHICLE. WOULD IMMEDIATELY NEED TO STRAIGTEN  WHEELS WHEN THIS HAPPENS. WOULD NOT DO IT WHEN MAKING RIGHT TURNS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":896222,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/1998","dateComplaintFiled":"09/12/2001","vin":"1FMPU18L3WL","components":"SUSPENSION","summary":"STABILIZER LIGHT COMES ON INTERMITTENTLY, AND THERE IS A CLICKING SOUND FROM FRONT OF VEHICLE WHEN MAKING TURNS. VEHICLE TAKEN TO DEALER 4-5 TIMES, CANNOT FIND A PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900605,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2001","dateComplaintFiled":"09/11/2001","vin":"2FMDA514XWB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, CONSUMER HEARD A LARGE POP AND SAW SMOKE, VEHICLES ENGINE COMPARTMENT CAUGHT ON FIRE, CLAIM 42-1402-914.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900605,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2001","dateComplaintFiled":"09/11/2001","vin":"2FMDA514XWB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, CONSUMER HEARD A LARGE POP AND SAW SMOKE, VEHICLES ENGINE COMPARTMENT CAUGHT ON FIRE, CLAIM 42-1402-914.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":896119,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/1999","dateComplaintFiled":"09/10/2001","vin":"2FMZA51U9WB","components":"STEERING","summary":"INNER AND END TIE RODS HAVE BEEN REPLACED 6 TIMES IN 2 YEARS. FIRST TIME AT 16000 MILES. CONSUMER HEARS NOISE FROM  FRONT END, THEN, HAS VEHICLE INSPECTED BY DEALER, WHO THEN FINDS  TIE RODS ARE BREAKING.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785580,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2001","dateComplaintFiled":"09/09/2001","vin":"","components":"VEHICLE SPEED CONTROL","summary":"THE CRUISE CONTROL FAILED.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":751919,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2001","dateComplaintFiled":"09/08/2001","vin":"1FMRU18W1WL","components":"SUSPENSION","summary":"THERE WAS NO ACCIDENT INVOLVED WITH THIS PART FAILURE AS OUR MECHANIC CAUGHT THE PROBLEM BEFORE WE HAD AN ACCIDENT.  OUR MECHANIC FELT SINCE THIS IS THE EXACT SAME PART  USED IN THE EXPLORER AND MOUNTAINEER AND HAS SINCE BEEN RECALLED, THIS ONE FOR THE EXPEDITION SHOULD BE RECALLED AS WELL.  THIS IS THE EXACT SAME PART!  FORD WAS OF NO HELP AND FRANKLY FORD NOR THE DEALERSHIP CARED ABOUT THIS PROBLEM. NO SAFETY DEFEC TMENTIONED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":895958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2001","dateComplaintFiled":"09/07/2001","vin":"PLEASE FILL","components":"SUSPENSION","summary":"PE 01 022; FRONT STABILIZER LINK FAILURE:    FRONT STABALIZER  BAR BROKE  DURING AN  OIL CHANGE. VEHICLE WAS TAKEN TO  DEALER FOR INSPECTION.  DEALER  INFORMED  CONSUMER THAT  STABILIZER BAR WAS BROKEN.  REPAIRS WERE MADE BY THE DEALER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":895984,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2000","dateComplaintFiled":"09/07/2001","vin":"FILL IN PLE","components":"SUSPENSION","summary":"THERE WAS A \"CLANKING\" NOISE COMING FROM THE FRONT OF  VEHICLE.  UPON EXAMINATION,  DEALERSHIP FOUND THAT  FRONT LOWER CONTROL ARM WAS MISSING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":751866,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/1998","dateComplaintFiled":"09/07/2001","vin":"2FMZA5148WB","components":"ELECTRICAL SYSTEM","summary":"WHEN VEHICLE RECEIVED FROM DEALER, THE REAR A/C -HEATER UNIT FAN INOP. DEALER REPORTED  \"REPLACED FUSE\". 4 WEEKS LATER REAR HEATER, A/C UNIT AGAIN INOP. DUE TO LACK OF FAITH IN DEALER ABILITIES, OWNER REPAIRED FAULT. FOUND 60 AMP CURRENT LIMITER BLOWN. TRACED FAULT TO MAIN POWER WIRE BETWEEN FUSE BLOCK AND A/C CONTROL PANEL CHAFED/BURNED TO CHASSIS WELD POINT LOCATED UNDER CARPET BY DRIVERS LEFT FOOT REST. WIRING REPAIRED, WELD POINT GROUND FLUSH, 60 AMP CURRENT LIMITER REPLACED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":751873,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2001","dateComplaintFiled":"09/07/2001","vin":"IFMRU18W3WL","components":"SUSPENSION","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":751874,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/07/2001","vin":"2FMDA514XWB","components":"POWER TRAIN","summary":"WHEN SLOWING DOWN TO  STOP  OR TURN--THERE IS A DOWNSHIFT/SHUDDER--IF  I AM DRIVING IN  OVERDRIVE.  OUT OF OVERDRIVE, IT DOES  NOT  DOWNSHIFT. REF. 99-18-4   I  HAVE TAKEN IT  IN SEVERAL TIMES  AND ALL THEY DO IS CLEAN THE FUEL INJECTORS. (TIRESIZE: P215/70R15)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":751779,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2001","dateComplaintFiled":"09/06/2001","vin":"2FMDA5141MB","components":"ENGINE AND ENGINE COOLING,POWER TRAIN,SEATS","summary":"THIS VEHICLE HAS HAD TWO ENGINES, TRANSMISSION WORK AND A LOT OF SMALLER  PROBLEMS.  RIGHT NOW  IT IS HAVING THE DRIVERS SEAT TRACK AND ADJUSTERS  REPLACED.  WOULD LIKE TO BE PART OF A CLASS ACTION SUIT.   THE WINDSTAR MAY BE SAFE, BUT IT ISN'T RELIABLE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":751792,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/06/2001","vin":"1FMRU18W2WL","components":"SUSPENSION","summary":"THE VEHICLE EASILY LOSES CONTACT WITH THE ROAD.  REAREND FREQUENTLY BREAKS LOOSE AND CAUSES THE VEHICLE TO FISHTAIL OR SPIN AROUND.  OCCURS AT LOW SPEEDS WITH PASSANGERS AND GEAR.  OCCURS MOST FREQUESNTLY ON WET OR SNOWY PAVEMENT, BUT ALSO IN GRAVEL.  OCCURS AT SPEEDS WELL BELOW THOSE OF OTHER VEHICLES THAT ARE DRIVING ON THE SAME CONDITIONS WITH NO PROBLEMS.  RESULTED IN SEVER SINGLE CAR ACCIDENT (REPORTED ABOVE) ON A FREEWAY.  LUCKILY NO INJURIES.  DOES NOT CORNER WELL AND RIDES EXTRMELY ROUGH, EVEN FOR A TRUCK.  HAVE REPORTED PROBLEM TO DEALER WITH NO POSITIVE OUTCOME OR RESPONSE.  DEALER EVASIVE WHEN ASKED QUESTIONS ABOUT WHY HANDLING IS SO POOR.  FELT THEY WERE HIDING INFORMATION ABOUT THE SUSPENSION AND HANDLING OF THE VEHICLE.  TIRES ARE IN EXCELLENT CONDITON WITH LESS THAN 3/4 TREAD WEAR. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":751795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"09/06/2001","vin":"2FMDA51U3WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"VEHICLE WOULD SLIP IN AND OUT OF GEAR WHILE AT A LIGHT OR STOP SIGN (WHILE IN DRIVE GEAR).  REQUIRED HIGH RPMS TO ENGAGE CAUSING THE VEHICLE TO LURCH FORWARD.  TRANSMISSION REPLACED AT OWNER'S COST.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2001","dateComplaintFiled":"09/06/2001","vin":"1FMPU181XWL","components":"SUSPENSION","summary":"VEHICLE DID A 180 DEGREE TURN ON THE RIGHT WING OF AN INTERSECTION, CONSUMER LOSS CONTROL AND VEHICLE CRASHED INTO A CURB, THE REAR AXLE WAS BROKEN WITH IMPACT ON THE REAR LEFT WHEEL, THE ROADS WERE WET AT THE TIME OF OCCURANCE.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":895770,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2001","dateComplaintFiled":"09/05/2001","vin":"1FMFU18L9WL","components":"SUSPENSION","summary":"UPON LOOKING UNDER VEHICLE NOTICED  SWAY BAR LINKS BROKE,  AND VEHICLE SWAYED ALOT.  CONSUMER HAS CONTACTED FORD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":751691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2001","dateComplaintFiled":"09/05/2001","vin":"1FMPU18L0WL","components":"SUSPENSION","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":785512,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2001","dateComplaintFiled":"09/05/2001","vin":"1FMRU18W8WL","components":"LATCHES/LOCKS/LINKAGES","summary":"THE REAR PASSENGER CHILD LOCK BEGAN TO ENGAGE INTERMITTENTLY, IT THEN PROGRESSED TO FULL TIME PREVENTING EXITING FROM THE VEHICLE ON THE RIGHT REAR SIDE, NOW THE DRIVERS SIDE IS DOING THE SAME THING.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":751644,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2001","dateComplaintFiled":"09/04/2001","vin":"1FMPU18L0WL","components":"SUSPENSION","summary":"BROKEN STABILIZER LINK. APPEARS TO BE CORROSION RELATED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":751666,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2001","dateComplaintFiled":"09/04/2001","vin":"1FMPU18L2WL","components":"STEERING","summary":"THE LINKS HAVE FALLEN OFF OR SELF DESTRUCUTED 3 TIMES.  TWICW ON THE LEFT FRONT, AND ONCE ON THE RIGHT FRONT.  THE DEALERSHIP IS FULLY AWARE A PROBLEM EXISTS AS THEY TOLD US A RECALL MIGHT BE FORTH COMING. HOWEVER, AFTER READING IN THE PAPER THAT ONLY 14 PROBLEMS HAVE BEEN REPORTED, I FELT I MUST INFORM YOUR ORGANISATION OF THE CHRONIC FAILURE ON MY EXPEDITION. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":751404,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2001","dateComplaintFiled":"08/30/2001","vin":"2FMDA514XWB","components":"POWER TRAIN","summary":"TRANSMISSION FAILURE AT 68000+/- MILES.  NO PREVIOUS PROBLEMS.  TRAVELING ON INTERSTATE AT 70 MPH, HEARD LOUD NOISE, GOT OFF AT NEXT EXIT.  SOUNDED LIKE ENGINE DROPPED OUT AND WAS DRAGGING ON GROUND, VAN WAS JUMPING.  MADE IT TO A PARKING LOT AT WHICH POINT IT WOULD NOT ENGAGE IN DRIVE OR REVERSE.  DEALER DIDN'T KNOW WHAT CAUSED TRANSMISSION FAILURE, QUESTIONED DEALER IF THIS IS COMMON, \"NOT COMMON, BUT CAN'T SAY IT DOESN'T HAPPEN\"  REAPIR WOULD BE $3000.00.  CALLED 3 TRANSMISSION SHOPS FOR PRICING, WHEN TOLD IT WAS A WINDSTAR ALL NEW WHAT THE PROBLEM WAS, DOWN TO THE NOISE IT MADE!  REPAIRS AT INDEPENDANT SHOPS RAN $1500.00.  FORD IS NO HELP, CLAIMS THERE IS NO PROBLEM.  OBVIOUSLY THIS IS A DANGEROUS PROBLEM IN THE WINDSTAR, FORD NEEDS TO GET INTO GEAR AND GET THESE VEHICLES TAKEN CARE OF AND COMPENSATE THOSE WHO HAVE ALREADY PAID OUT OF POCKET FOR REPAIRS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":895309,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"08/28/2001","vin":"2FMDA5149WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE STALLS WHEN MAKING SLOW TURNS.  NOT TAKEN TO DEALER YET.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":751226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2001","dateComplaintFiled":"08/27/2001","vin":"2FMDA51U6WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"VEHICLE DOES NOT SHIFT DOWN INTO GEAR AT STOP, RESULTING IN VEHICLE ROCKING BACKWARDS UNTIL GAS PEDAL IS DEPRESSED TO GO FORWARD WHICH RESULTS IN CAR LURCHING FORWARD VIOLENTLY.  INSPECTED BY JENKINS AND WYNN FORD DEALERSHIP ON DIAGNOSTIC COMPUTER.  IT WAS FOUND TO HAVE A DEFECTIVE ALUMINUM DRUM AND PISTON ASSEMBLY WHICH STICKS IF THERE IS NOT ENOUGH PRESSURE BUILT UP FOR IT TO GO FORWARD. THIS WAS CONFIRMED BY THE SERVICE MANAGER JOHN CORNEJO AT JENKINS-WYNN ON 08/27/01.  AT THIS TIME FORD MOTOR COMPANY REFUSES TO REPLACE TRANSMISSION AS WAS RECOMMENDED BY THE SERVICE STAFF AT THIS LOCATION IN CLARKSVILLE, TN.  A FORD MOTOR COMPANY REPRESENTATIVE WAS CONTACTED AND TOLD OF THE PROBLEM.  SHE THEN CONTACTED LARRY BRYANT, SERVICE MANAGER AT THIS LOCATION, WHO THEN PROCEEDED TO GIVE ERRONEOUS INFORMATION TO THE REPRESENTATIVE.  THE FORD MOTOR  REPRESENTATIVE THEN BECAME INDIFFERENT TO OUR SITUATION.  WE REQUESTED TO SPEAK TO SOMEONE OF A HIGHER AUTHORITY AND WERE TOLD THAT WE WOULD BE CONTACTED BACK BY HER SUPERVISOR WITHIN 48 HOURS.  MEANWHILE MR. CORNEJO, STATING THAT THE FIRST OPTION OF FLUSHING OUT THE TRANSMISSION WOULD NOT BENEFIT US, AS ORIGINALLY SUGGESTED TO US BY MR. BRYANT AS AN ALTERNATIVE TO A REBUILT TRANSMISSION, ADMITTED THAT THIS WAS NOT A REMEDY FOR THIS TYPE OF DEFECTIVE PART.  WE ARE CURRENTLY AWAITING MR. CORNEJO TO CONTACT US ON 08/28/01 REGARDING THIS FACT AFTER HE CONSULTS WITH MR. BRYANT.  AS FORD MOTOR CORP. CUSTOMERS, WE ARE EXPECTED TO FOOT THE BILL ON A DEFECTIVE PART THAT WILL COST US $2500 TO REPAIR THROUGH NO FAULT OF OUR OWN.  DEFECTIVE PART IS MADE OF ALUMINUM.  FORD MOTOR ONLY MAKES THIS REPLACEMENT PART IN STEEL NOW DUE TO THE REALIZATION THAT ALUMINUM WILL FAIL AT SOME POINT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":751116,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2001","dateComplaintFiled":"08/25/2001","vin":"2FMDA5147WB","components":"POWER TRAIN","summary":"WE WERE ON VACATION IN PENNSYLVANIA AFTER A TRIP TO BOSTON AND HAD PULLED INTO A PARKING AREA WHEN WE PUT THE CAR IN REVERSE TO STRAIGHTEN OUT IN THE PARKING SPACE AND NOTHING HAPPENED.  THE CAR WAS TOWED TO A FORD GARAGE WHERE WE WERE TOLD THE TRANSMISSION NEEDED REPLACING.  THIS TOOK 5 DAYS, WHEN WE LEFT PA AND DROVE HOME TO IOWA.  THE MILES ON THIS WINDSTAR ARE HIGHWAY MILES AND NOT CITY DRIVING.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":751099,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/24/2001","vin":"1FMRU17L9WL","components":"ENGINE AND ENGINE COOLING","summary":"PARTS OF RUBBER KEPT COMING OFF, ENGINE KEPT LOOSING TO MUCH OIL BUT CLAIMED THEY COULD NOT FIND WHY. HAS DONE THIS SINCE I BOUGHT IT  NOW FIND THE PROBLEM THE INTAKE IS BUSTED  CAN NOT PAY TO FIX IT . NEVER GET RECALL NOTICES. NO SAFETY DEFECT. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":750973,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2001","dateComplaintFiled":"08/23/2001","vin":"2FMDA5144WB","components":"SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER","summary":"THIS VAN IS 3 YEARS OLD. CORROSION MOST LIKELY CAUSED THE PROBLEM WITH STRUT RODS & SWAY BAR LINKS. OBVIOUSLY THIS MANUFACTURER WAS NOT CONCERNED WITH QUALITY B/C OF ALL THESE PROBLEMS. THE FORD COMPANY WILL NOT REIMBURSE ME (MY VAN IS NO LONGER COVERED BY FACTORY WARRANTY) UNLESS THEY ISSUE A RECALL ON ANY PARTICULAR PROBLEM. I JUST DON'T UNDERSTAND WHY I WOULD HAVE ALL THESE PROBLEMS WITH A VEHICLE THAT WAS LESS THAN 2 YRS OLD WHEN THE PROBLEMS STARTED. MAYBE YOU CAN'T HELP ME, BUT I WANTED TO LODGE A COMPLAINT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":750988,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2001","dateComplaintFiled":"08/23/2001","vin":"2FMDA5148WB","components":"POWER TRAIN,TIRES","summary":"MY WIFE PULLED OUT OF THE DRIVEWAY ONTO THE ROAD AND HEARD A HORRIBLE SCREECHING/SQUEALING SOUND AND SMELLED RUBBER BURNING.  SHE PULLED INTO THE CENTER LANE, APPROXIMATELY 50 FEET FROM OUR DRIVEWAY AND STOPPED.  SHE ASKED OUR DAUGHTER TO GET OUT OF THE VEHICLE AND SEE WHAT WAS WRONG.  SHE SAID, \"MOM, THE TIRE IS TOUCHING THE REAR BUMPER\".  MY WIFE TURNED THE VEHICLE AROUND IN THE NEIGHBOR'S DRIVEWAY AND DROVE BACK INTO OUR DRIVEWAY.  SHE CALLED ME OUT AND I LOOKED AT THE REAR RIGHT CONTROL ARM ON THE REAR AXLE ASSEMBLY.  IT WAS COMPLETELY SEVERED AND PULLED APPROXIMATELY 3 INCHES APART.  THE REAR RIGHT TIRE WAS SCRAPING THE BUMPER AND HAD GOUGES IN THE TREAD (THE TIRE IS RUINED).  THE LEFT WHEEL WAS PUSHED SLIGHTLY FORWARD.  I KNOW IF SHE HAD MADE IT TO THE EXPRESSWAY AND THIS PIECE HAD BROKE AT 70 MPH, MY CHILD, HER 3 FRIENDS, AND MY WIFE WOULD BE DEAD.  I AM WORRIED THAT ANYBODY WITH THE SAME STYLE AND YEAR VEHICLE COULD HAVE THE SAME DEFECT, AND I WANT IT MADE AWARE TO ALL.  I AM PETRIFIED TO THINK WHAT COULD HAVE OCCURRED.  I ALSO HAVE DIGITAL PICTURES OF THE DEFECT WHICH COULD BE E-MAILED AT YOUR REQUEST.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":750899,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2001","dateComplaintFiled":"08/22/2001","vin":"2FMDA5144WB","components":"VEHICLE SPEED CONTROL","summary":"ON VARIOUS OCCASIONS WHEN COMING TO A STOP, THE VAN ATTEMPTS TO ACCELERATE. THE VAN WILL NOT MOVE FORWARD. UPON PRESSING ON THE ACCELERATOR, THE ENGINE REVS UP. AFTER 10-15 SECONDS, THE VAN SHIFTS INTO GEAR AND LUNGES FORWARD. THIS IS A PROBLEM BECAUSE THERE'S NO INDICATION WHEN THIS TYPE OF MOVEMENT WILL OCCUR. ON OCCASIONS WHEN BREAKING TO SLOW THE VEHICLE DOWN, THE VEHICLE SLIPS INTO NEUTRAL AND WILL  NOT ACCELERATE WITHOUT WARNING. IT GOES BACK INTO DRIVE MODE. THIS AGAIN CAUSES ANOTHER SAFETY HAZARD. THE VEHICLE HAS ALMOST BEEN REAR-ENDED NEARLY CAUSING AN ACCIDENT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":894727,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"08/20/2001","vin":"1FMPPPUU18L","components":"ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE","summary":"VEHICLE WILL NOT START. ALSO,  ELECTRICAL SYSTEM  FAILED,  MAKING IT IMPOSSIBLE TO OPEN AND CLOSE  DOORS OR  WINDOWS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900606,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/16/2001","dateComplaintFiled":"08/20/2001","vin":"2FMDA5148WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, CONSUMER REARENDED ANOTHER VEHICLE, THAT VEHICLE RAN INTO ANOTHER VEHICLE, CONSUMERS VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT, 2 PEOPLE WERE INJURED IN THE ACCIDENT, FIREMAN STATED FIRE COULD HAVE BEEN MECHANICALLY RELATED, CLAIM 43-R763-433.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900606,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/16/2001","dateComplaintFiled":"08/20/2001","vin":"2FMDA5148WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, CONSUMER REARENDED ANOTHER VEHICLE, THAT VEHICLE RAN INTO ANOTHER VEHICLE, CONSUMERS VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT, 2 PEOPLE WERE INJURED IN THE ACCIDENT, FIREMAN STATED FIRE COULD HAVE BEEN MECHANICALLY RELATED, CLAIM 43-R763-433.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":750754,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/1999","dateComplaintFiled":"08/19/2001","vin":"1FMRU17L5WL","components":"STRUCTURE","summary":"ON 2 DIFFERENT OCCASIONS MY BACK WINDSHIELD WIPER STOPPED WORKING, ON 3 DIFFERENT OCCASIONS TO INCLUDE RIGHT NOW, MY BACK WINDSHIELD WASHER PUMP HAS STOPPED WORKING.... ON 2 DIFFERENT OCCASIONS TO INCLUDE RIGHT NOW MY FRONT WINDSHIELD WASHER PUMP HAS STOPPED WORKING","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":894643,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2000","dateComplaintFiled":"08/17/2001","vin":"2FMDA5141WB","components":"STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,AIR BAGS","summary":"WHILE TRAVELING  IN WARM WEATHER ,MAKING SUDDEN STOPS/PARKING AND WHILE IN STOP AND GO TRAFFIC, VEHICLE WOULD STALL WITHOUT ANY INDICATION. PLEASE PROVIDE FURTHER INFORMAITON.*AK AIR BAG LIGHT ILLUMINATED DUE TO FAULTY MODULE, THE DRIVERS SIDE DOOR ADJAR SWITCH WAS STICKING CAUSING THE DOOR ADJAR LIGHT TO ILLUMINATE, OUTER TIE ROD FAILED CAUSING NOISE IN THE FRONT END, VEHICLE EXPERIENCES LOSS OF POWER/SLIPPING DUE TO FAULTY TRANSMISSION, CHECK ENGINE LIGHT ILLUMINATED AND VEHICLE STALLED, DEALER REPLACED SENSOR, SPEEDOMETER WAS OFF.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":750679,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2001","dateComplaintFiled":"08/17/2001","vin":"1FMPU18LXWL","components":"STRUCTURE","summary":"LOCAL FORD REPRESENTATIVE CONTACT BY DEALER AND MYSELF IN WRITING AS WELL AS FORD MOTORE CO IN WRITING.F.M.C. CONTACTED ME BY PHONE ON 8/16/2001 AND WILL NOT AUTHORIZE FURTHER REPAIRS UNTIL A PENCIL CAN BE PASSED THROUGH RUSTED DOOR PANELS (4).WILL NOT COVER ANY ISSUES ONCE THE 5 YR UNLIMITED MILEAGE WARRANTY BUMPER TO BUMPER CORROSION COVERAGE HAS EXPIRED.COPIES OF DOCUMENTATION TO FORD REP AND F.M.C. ARE AVAILABLE UPON REQUEST.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":9003590,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/16/2001","vin":"","components":"EXTERIOR LIGHTING","summary":"MY PROBLEM IS WITH NHTSA DEFINITION OF A PROBLEM (DAYTIME RUNNING LIGHTS TOO BRIGHT IN THE DAYTIME) AND FORD'S FIX OF THE PROBLEM(DISABLE THE LIGHTS).","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":894311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/14/2001","vin":"2FMVA5145WB","components":"STEERING","summary":"RACK AND PINION STEERING MAY HAVE A DAMAGED INPUT SHAFT BEARING FROM A SERVICE BULLETIN OWNERS LETTER # 97S85 .ALSO,  BULLETIN WAS GIVEN BY THE DEALER. CONSUMER'S VEHICLE  WAS EXPERIENCING SIMILAR PROBLEMS, BUT FORD STATED NOTHING COULD BE DONE UNTIL  THERE WAS  A RECALL.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":750409,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2001","dateComplaintFiled":"08/14/2001","vin":"2FMDA514XWB","components":"VEHICLE SPEED CONTROL","summary":"ALTHOUGH THERE HAVE NEVER BEEN ANY ACCIDENTS OR INJURIES, WE FEAR THERE IS A GOOD POSSIBILITY FOR A REAR-END COLLISION.  INTERMITTENTLY, THE VEHICLE DOES NOT REACT WHEN DEPRESSING ON THE ACCELERATOR, THE ENGINE DOES NOT RACE.  THEN, THE VEHICLE LURCHES FORWARD, ALMOST AS IF THE CLUTCH WAS RELEASED QUICKLY.  AFTER EACH OCCURRENCE, WE HAVE TAKEN THE VEHICLE TO A REPAIR SHOP.  TO DATE, THEY HAVE NOT BEEN ABLE TO DETECT THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":750328,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2001","dateComplaintFiled":"08/13/2001","vin":"2FMZA5145WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE ABS WARNING LIGHT REMAINS ON WHILE DRIVING.  I HAD THE SYSTEM CHECKED BY A MECHANIC AND WAS TOLD THE ABS SENSOR WAS DETECTING A CRACK IN A COMPONENT USED BY THE ABS SYSTEM.  I INDICATED THAT THIS WAS THE RESULT OF A MANUFACTURING DEFECT AND NOT WEAR AND TEAR.  THE COSTS OF THE REPAIRS WILL EXCEED $500.00 BECAUSE THE AXLE WILL NEED TO BE REPLACED.  IN MY OPINION THIS IS A SERIOUS SAFETY ISSUE.   LIKE OTHERS THAT HAVE SUBMITTED SIMILAR COMPLAINTS TO YOUR SITE, I PURCHASED THIS VEHICLE PRIMARILY BECAUSE OF ITS SAFETY FEATURES.  I SHOULD NOT HAVE TO PAY THE COSTS OF REPAIRS FOR A MANUFACTURING DEFECT ESPECIALLY RELATED TO A SAFETY FEATURE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":750372,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2001","dateComplaintFiled":"08/13/2001","vin":"2FMDA5141WB","components":"ELECTRICAL SYSTEM","summary":"CAR STOP/STALL ABRUPTLY, EITHER DRIVING (0-10MPH), WHILE TURNING, OR WAITING AT THE RED LIGHT. ALMOST GOT A TICKET FOR STALLLING IN MID TRAFFIC, AND ALMOST CAUSED AN ACCIDENT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":750145,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2001","dateComplaintFiled":"08/09/2001","vin":"2FMDA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"THE 1998 FORD WINDSTAR 3.8L V-6 ENGINE'S HEAD GASKET LEAKED ON OUR WINDSTAR AND THE COOLANT CONTAMINATED THE ENGINE OIL, WHICH CREATED ENGINE FAILURE DUE TO EXCESS BEARING WEAR.  IN THE LAST 2,000 MILES WE LOST APPROXIMATELY 2 QUARTS OF COOLANT.   FORD SAYS IT DOES NOT HAVE A RECALL FOR THE 3.8L HEAD GASKET PROBLEM AND WILL NOT COMPENSATE US FOR THE COSTS OF INSTALLING A NEW FQR 3.8L ENGINE.  THE NEW FQR ENGINE ONLY HAS A 24 MONTH/24,000 MILE WARRANTY, WHICH MAY FAIL AGAIN AFTER THE 2YEAR/24,000 MILE AND THE CUSTOMER IS TAKEN ADVANTAGE OF AGAIN!   FORD IS AWARE OF THE 3.8L ENGINE HEAD GASKET PROBLEM AND HAS HAD THE PROBLEM SINCE 1988 MODEL YEAR.  FORD HAS ISSUED TWO ONPS (OWNER NOTIFICATION PROGRAM) 98M01 WHICH EXTENDED THE WARRANTY FOR 5YEARS/60,000 THROUGH 1995 MODEL YEARS, AND THE 00M09 WHICH EXTENDED THE 98M01 WARRANTY TO 7YEARS/100,000.  I HAVE CHECKED THE NHTSA COMPLAINT DATABASE AND FOUND THEY ARE STILL HAVING PROBLEMS WITH THE 3.8L HEAD GASKETS THROUGH THE 1999 WINDSTARS, MUSTANGS, SABLES, TAURUS, LINCOLN CONTINENTALS, AND COUGARS.  MANY OF THESE VEHICLES ARE HAVING THE PROBLEM AS EARLY 18,000 TO 36,000 MILES BUT THE BULK ARE HAVING THE PROBLEMS IN EXCESS OF 3YEARS/36,000 AND THE CUSTOMER IS STUCK WITH A HUGE REPAIR BILL, OF $4,000 TO $6,000 DOLLARS.  FORD CLAIMS THEY CORRECTED THE PROBLEM AFTER THE 1995 MODEL YEAR WITH NEW HEAD GASKETS EVEN THOUGH IT IS OBVIOUS THE PROBLEM HAS NOT BEEN CORRECTED.  FORD HAS SOLD AND STILL MAY BE SELLING A PRODUCT THAT IS DEFECTIVE THAT COULD LEAD TO CREATING ACCIDENTS WITH MULTIPLE FATALITIES.  FORD HAS ADMITTED TO THE FACT THAT THE 3.8L HEAD GASKETS SHOULD NOT FAIL BEFORE 7 YEARS/100,000 MILES FOR VEHICLES MANUFACTURED THROUGH 1995 WITH THE 00M09 OWNER NOTIFICATION PROGRAM.  FORD IS STILL HAVING A PROBLEM WITH THE 3.8L HEAD GASKETS FAILING THROUGH THE 1999 MODEL YEAR!  WHY AREN'T THEY TAKING CARE OF THESE PROBLEMS.  WHY HASN'T THE GOVERNMENT (NHTSA) INVESTIGATED THIS AND PERMIT FORD TO TAKE ADVANTAGE OF THE CONSUMER?*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":750145,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2001","dateComplaintFiled":"08/09/2001","vin":"2FMDA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"THE 1998 FORD WINDSTAR 3.8L V-6 ENGINE'S HEAD GASKET LEAKED ON OUR WINDSTAR AND THE COOLANT CONTAMINATED THE ENGINE OIL, WHICH CREATED ENGINE FAILURE DUE TO EXCESS BEARING WEAR.  IN THE LAST 2,000 MILES WE LOST APPROXIMATELY 2 QUARTS OF COOLANT.   FORD SAYS IT DOES NOT HAVE A RECALL FOR THE 3.8L HEAD GASKET PROBLEM AND WILL NOT COMPENSATE US FOR THE COSTS OF INSTALLING A NEW FQR 3.8L ENGINE.  THE NEW FQR ENGINE ONLY HAS A 24 MONTH/24,000 MILE WARRANTY, WHICH MAY FAIL AGAIN AFTER THE 2YEAR/24,000 MILE AND THE CUSTOMER IS TAKEN ADVANTAGE OF AGAIN!   FORD IS AWARE OF THE 3.8L ENGINE HEAD GASKET PROBLEM AND HAS HAD THE PROBLEM SINCE 1988 MODEL YEAR.  FORD HAS ISSUED TWO ONPS (OWNER NOTIFICATION PROGRAM) 98M01 WHICH EXTENDED THE WARRANTY FOR 5YEARS/60,000 THROUGH 1995 MODEL YEARS, AND THE 00M09 WHICH EXTENDED THE 98M01 WARRANTY TO 7YEARS/100,000.  I HAVE CHECKED THE NHTSA COMPLAINT DATABASE AND FOUND THEY ARE STILL HAVING PROBLEMS WITH THE 3.8L HEAD GASKETS THROUGH THE 1999 WINDSTARS, MUSTANGS, SABLES, TAURUS, LINCOLN CONTINENTALS, AND COUGARS.  MANY OF THESE VEHICLES ARE HAVING THE PROBLEM AS EARLY 18,000 TO 36,000 MILES BUT THE BULK ARE HAVING THE PROBLEMS IN EXCESS OF 3YEARS/36,000 AND THE CUSTOMER IS STUCK WITH A HUGE REPAIR BILL, OF $4,000 TO $6,000 DOLLARS.  FORD CLAIMS THEY CORRECTED THE PROBLEM AFTER THE 1995 MODEL YEAR WITH NEW HEAD GASKETS EVEN THOUGH IT IS OBVIOUS THE PROBLEM HAS NOT BEEN CORRECTED.  FORD HAS SOLD AND STILL MAY BE SELLING A PRODUCT THAT IS DEFECTIVE THAT COULD LEAD TO CREATING ACCIDENTS WITH MULTIPLE FATALITIES.  FORD HAS ADMITTED TO THE FACT THAT THE 3.8L HEAD GASKETS SHOULD NOT FAIL BEFORE 7 YEARS/100,000 MILES FOR VEHICLES MANUFACTURED THROUGH 1995 WITH THE 00M09 OWNER NOTIFICATION PROGRAM.  FORD IS STILL HAVING A PROBLEM WITH THE 3.8L HEAD GASKETS FAILING THROUGH THE 1999 MODEL YEAR!  WHY AREN'T THEY TAKING CARE OF THESE PROBLEMS.  WHY HASN'T THE GOVERNMENT (NHTSA) INVESTIGATED THIS AND PERMIT FORD TO TAKE ADVANTAGE OF THE CONSUMER?*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":749977,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2001","dateComplaintFiled":"08/06/2001","vin":"2FMZA5146WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"NO SUMMARY LISTED FOR ABOV EVEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":749977,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2001","dateComplaintFiled":"08/06/2001","vin":"2FMZA5146WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"NO SUMMARY LISTED FOR ABOV EVEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":893534,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2000","dateComplaintFiled":"08/06/2001","vin":"2FMDA5142WB","components":"TIRES","summary":"CONSUMER  EXPERIENCED PROBLEMS WITH THREE GOODYEAR TIRES SIZE: P215/70R15, DOT: 4BN3DDWR037 ON 1998, FORD, WINDSTAR.  FIRST TIRE HAD 23,000 MILES ON IT, AND  BELTS BUNCHED UP IN IT, DISTORTING THE SHAPE OF THE TIRE, EGG SHAPED.   SECOND TIRE HAD 30,000 MILES ON IT, AND THE STEEL BELT CAME THROUGH SIDEWALL OF  TIRE.   THIRD TIRE HAD 46,000 MILES ON IT, AND  STEEL BELT BUNCHED UP, ALLOWING A BUBBLE TO FORM IN TREAD OF TIRE.   *AK  GOODYEAR INVICTA GS.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":749852,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/1999","dateComplaintFiled":"08/04/2001","vin":"2FMZA5147WB","components":"POWER TRAIN","summary":"TRANSMISSION JUMPED INTO GEAR WHILE IN PARK, ALMOST HITTING A SMALL CHILD.. TRANS STUCK IN PARK, VEHICLE HAD TO TOWED TO DEALER. FORD INSISTED NOTHING WRONG WITH VEHICLE WHILE UNDER WARRANTY, ALTHOUGH IT WAS LOOKED AT MORE THAN ONCE. TOOK VEHICLE IN AGAIN AND WAS INFORMED IT NEEDED A NEW TRANSMISSION AND WOULD COST 2600.00 BECAUSE WARRANTY HAD RUN OUT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":893308,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/1998","dateComplaintFiled":"08/02/2001","vin":"2FMZA5148WB","components":"POWER TRAIN","summary":"WAS DRIVING VEHICLE WHEN  TRANSMISSION DIED IN  MIDDLE OF TRAFFIC WITH 18,000 MILES. SECOND TIME IT DIED WITH 95,600 MILES. VEHICLE DID NOT FEEL RIGHT WHEN SHIFTING. TOOK TO MECHANIC, AND  INFORMED  CONSUMER THAT TRANSMISSION HAD CONTAMINATED FLUID THAT WAS CAUSING IT TO DIE/STALL OUT.  CONTAMINATED FLUID NEEDED TO BE REPLACED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":749651,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2001","dateComplaintFiled":"08/02/2001","vin":"2FMDA5144WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"COST TO OWNER  WAS $562.48 .COMPLAINT IS W/PRODUCT (FORD)  NOT WITH DEALER WHO CHECKED RECALLS & DID NOT FIND ONE ...EVEN THO  IT WAS CAUSED BY CORROSION.  SERIOUS PROBLEM W/NO BRAKES AND VERY EXPENSIVE REMEDY FOR VEHICLE THAT IS LESS THAN 3 YRS OLD!*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":749652,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2001","dateComplaintFiled":"08/02/2001","vin":"2FMDA5144WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"COST TO OWNER  WAS $562.48 .COMPLAINT IS W/PRODUCT (FORD)  NOT WITH DEALER WHO CHECKED RECALLS & DID NOT FIND ONE ...EVEN THO  IT WAS CAUSED BY CORROSION.  SERIOUS PROBLEM W/NO BRAKES AND VERY EXPENSIVE REMEDY FOR VEHICLE THAT IS LESS THAN 3 YRS OLD!","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":749525,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2001","dateComplaintFiled":"07/31/2001","vin":"2FMDA5144WB","components":"POWER TRAIN","summary":"TRANSMISSION WAS REBUILT/REMANUFACTURED.  ATTENDING SERVICE TECHNICIAN INDICATES THAT ,ALTHOUGH IT MAY HAVE COME FROM FACTORY IN THIS CONDITION,  IT LOOKS LIKE SOMEONE CONSIDERED PUTTING IN A TRANSMISSION COOLER, STARTED DRILLING A HOLE FOR A PLUG, AND CHANGED THEIR MIND WITHOUT COMPLETING THE JOB.  THIS WEAK SPOT FAILED, SPEWING TRANSMISSION FLUID, AND CAUSING TRANSMISSION FAILURE.  WE BELIEVE THIS IS A CLEAR-CUT INSTANCE OF DEFECTIVE MATERIALS/WORKMANSHIP.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":749348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2001","dateComplaintFiled":"07/27/2001","vin":"2FMZA514XWB","components":"TIRES","summary":"PURCHASED TIRE FROM T & T TIRE ON 6/23/2000. TIRE SEPARATION AT 75 MPH. STORE SOLD TIRE TO ME AS NEW WHEN IT WAS 9 YEARS OLD. MICHELIN IS WORKING WITH ME ON IT BUT STORE OWNER DOESN'T SEEM TO FEEL THAT HE IS RESPONSIBLE FOR DAMAGE DONE TO VEHICLE AND FUTURE DEBTS TO BE ASSESSED TO GET BODY DAMAGE REPAIRED. DO NOT FEEL THIS IS RIGHT AND WOULD LIKE TO SEE CHANGES MADE TO HOLD THE STORE OWNER LIABLE FOR ALL DAMAGES WHEN KNOWINGLY SELL A TIRE THAT SHOULD HAVE BEEN REMOVED FROM STOCK.  *AK (DOT NUMBER: 1991  TIRESIZE: P215/70R15)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":749046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2001","dateComplaintFiled":"07/24/2001","vin":"","components":"TIRES","summary":"BLOW OUT PROBLEM SIMILAR TO THOSE REPORTED FOR FIRESTONE TIRES.  TREAD SEPARATION. 8/32 LEFT ON TIRE AT TIME OF FAILURE.*AK (DOT NUMBER: M6T6 WDOR  TIRESIZE: P265/70R17)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":748909,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2001","dateComplaintFiled":"07/22/2001","vin":"1FMPU18L8WL","components":"SUSPENSION","summary":"VEHICLE WAS IN GARAGE WHEN I OPENED DRIVERS DOOR AND STOOD ON RUNNING BOARD TO GAIN ENTRY. WHEN I PUT PRESSURE DOWN THERE WAS A POP NOISE AND THE LEFT FRONT CORNER OF THE VEHICLE DROPPED DOWN. IT WAS TOWED TO THE DEALER AND DIAGNOSED AS A LEFT TORSION BAR FAILURE.  I HAD THE DEALER GIVE ME THE BROKEN PART AND IT IS OBVIOUS EVEN TO MY UNTRAINED EYE THAT IT HAD A MANUFACTURING FLAW. THE END OF THE TORSION BAR HAD A HOLE INIT WHERE MOISTURE COLLCTED CAUSING IT TO CORRODE AND EVENTUALLY FAIL BY SNAPING IN TWO. I CALLED FORD CUSTOMER SERVICE AND THEY DIDN'T SEEM TOO CONCERNED. THEIR ONLY RESPONSE WAS A CUSTOMER COMMENT CARD IN THE MAIL. I THINK THIS COULD HAVE BEEN A CATASROPHIC ACCIDENT AS THIS VEHICLE IS DESIGNED TO CARRY EIGHT PEOPLE AND PULL RECREATIONAL VEHICLES. IT WORRIES ME AND MY WIFE THAT IT COULD HAPPEN AGAIN AND I THINK SOME RESEARCH ON WHERE THIS PART WAS MADE AND IF IT IS MADE WITH INFERIOR METERIAL OR WORKMANSHIP. HOW MANY MORE EXPEDITIONS ARE OUT THERE WITH TORSION BARS THAT COULD SNAP AT ANY TIME?.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":748915,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/22/2001","vin":"2FMDA514XWB","components":"POWER TRAIN","summary":"TRANSMISSION FAILS TO STAY IN LOCKUP MODE WHEN TRAVELLING AT HIGHWAY SPEEDS AND SLIPS AND VIBERATES WHENEVER YOU REACH A SLIGHT UPGRADE *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":748886,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2001","dateComplaintFiled":"07/21/2001","vin":"1FMRU17L8WL","components":"ENGINE AND ENGINE COOLING","summary":"WE PURCHASED A BRAND NEW 1998 FORD EXPEDITION IN NOVEMBER OF 1997. THE CAR CAME STANDARD WITH A 3 YEAR \"BUMPER-TO-BUMBER\" WARRENTY. OUR 3 YEAR WARRANTY EXPIRED IN NOVEMBER OF 2000. ON JULY 19, 2001, WE EXPERIENCED A MECHANICAL PROBLEM WITH OUR VEHICLE AND HAD IT TOWED TO THEODORE ROBINS-FORD IN COSTA MESA, CA. THEY,THEODORE ROBINS INFORMED US THAT ONE OF THE ENGINES CYLINDERS WAS NOT WORKING. NOW, OUR CAR IS A LITTLE LESS THAN 4 YEARS OLD AND HAS ONLY 21,000 MILES ON IT. THEODORE ROBINS-FORD IS REFUSING TO FIX THE CAR FREE OF CHARGE. THE TOTAL COST OF REPAIRS IS ABOUT $1900. THEODORE ROBINS-FORD MAINTAINS THE POINT-OF-VIEW THAT THE WARRENTY HAS EXPIRED. THEY ARE WILLING TO CHARGE US $495 THAT WOULD EXTEND OUR WARRENTY FROM NOVEMBER OF 2000 UNTIL NOVEMBER OF 2002. THIS $495 AMOUNT WILL COVER THE COST OF FIXING THE CAR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":748680,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2001","dateComplaintFiled":"07/18/2001","vin":"1FMRU18W1WL","components":"TIRES","summary":"THIS IS A REPORT ABOUT A NEAR CRASH WHICH WAS CAUSED BY A TIRE BLOWOUT. *AK (DOT NUMBER: ?  TIRESIZE: RT/S)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":748602,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/17/2001","vin":"2FMDA514XWB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE ABS SYSTEM HAS FAILED ON NUMEROUS OCCASIONS ,  TWICE DUE TO   CONTROL MODULE FAILURE, AND SEVERAL TIMES DUE TO CRACKED SENSOR RINGS AND SENSORS.  I HAVE JUST HAD THE MODULE REPLACED FOR THE SECOND TIME AND 3 DAYS LATER THE ABS LIGHT IS ON AGAIN.  THE LAST TIME IT FAILED, MY BRAKES WERE INOPERATIVE ON DRY PAVEMENT, ALTERNATELY  LOCKING UP AND DISENGAGING,   I NARROWLY AVOIDED  COLLISIONS.  I   HAVE NOTICED MANY SIMILAR REPORTS AND WONDER WHEN A RECALL IS GOING TO BE ORDERED.         ADDITIONALLY I HAVE EXPERIENCED SEVERE BINDING AND GRINDING IN THE STEERING,  PARTICULARLY IN COLD WEATHER OR WHEN THE VEHICLE SITS OVERNIGHT.  A FIRESTONE SERVICE CENTER FEELS THE PROBLEM IS PROBABLY DUE TO RACK AND PINION PROBLEMS.  I AM TOLD BY FORD THAT MY VEHICLE NOT COVERED UNDER NHTS RECALL 97V165001.   AGAIN I NOTICE MANY OTHER SIMILAR REPORTS .  WHEN IS NHTSA RECALL 97V165001 GOING TO BE EXTENDED TO INCLUDE OTHER PRODUCTION DATES.L. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":748506,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2000","dateComplaintFiled":"07/15/2001","vin":"2FMDA5140WB","components":"SUSPENSION","summary":"BOTH FRONT COIL SPRINGS BROKE. THE FIRST ONE BROKE AT 60,000 MILES AND CUT THE SIDE WALL OUT OF THE TIRE. THE SECOND ONE BROKE AT 63,000 MILES AND CUT THE SIDE WALL OUT OF THE TIRE INSTANTLY. BOTH INCIDENTS OCCURRED AT SLOW SPEEDS. IF IT WOULD HAVE OCCURRED AT HIGHWAY SPEED, A ROLL OVER MAY HAVE TAKEN PLACE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":561957,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/24/2001","dateComplaintFiled":"07/09/2001","vin":"1FMPU18L6WL","components":"AIR BAGS,VEHICLE SPEED CONTROL","summary":"CONSUMER WAS SITTING IN A DRIVE-THRU AND HAD PUT VEHICLE IN PARK WHEN IT EXPERIENCED SUDDEN ACCELERATION, CONSUMER STATES IT STARTED SHAKING AND MAKING A LOUD SQUEALING NOISE, THE BRAKES DID NOT WORK AND VEHICLE CRASHED INTO A CONCRETE GUARD POST, THE AIRBAGS DID NOT DEPLOY, CONSUMER SUFFERED A MILD CONCUSSION, FORD STATES THEY CAN NOT FIND ANY CAUSE FOR THE PROBLEM AND CAN NOT HELP CONSUMER ANY FURTHER.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":748040,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"07/07/2001","vin":"2FMZA5144WB","components":"POWER TRAIN","summary":"WE HAVE BEEN REPORTING TRANSMISSION PROBLEMS TO THE DEALERS, TRANSMISSION SLAMMING INTO GEAR,. THEL TELL ME NOTHING IS  WRONG. WE NOW HAVE A COMPLETE TRANSMISSION FAILURE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":891936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2001","dateComplaintFiled":"07/03/2001","vin":"2FMDA5143WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE TRAVELING AT APPROXIMATELY 25 MPH LEFT FRONT WHEEL DISCONNECTED FROM VEHICLE DUE TO  ROTOR BOLTS SHEARING OFF.  CONSUMER STATED THAT A RECALL WAS ISSUED FOR THIS PROBLEM IN CANADA WHEN AFTERMARKET ROTORS WERE PUT ON VEHICLES IN PLACE OF FORD BRAKE ROTORS.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":747711,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2001","dateComplaintFiled":"07/03/2001","vin":"2FMDA5143WB","components":"FUEL SYSTEM, GASOLINE","summary":"I HAD A FUSE BLOW ON MY FUEL PUMP.THIS PUMP IS IN THE TANK AND THE TANK WAS FULL.WHEN THE MECHANIC REMOVED THE TANK HE FOUND TWO WIRES WITH THETHE COATINGS BURNT OFF.A PIECEOF ONE WIRE WAS WELDED TO ONE OF THE TUBES.THIS COULD HAVE CAUSED A FIRE OR IF THE TANK WASNOT FULL MORE LIKELY AN EXPLOSION.IT IS FUSED WITH 25AMP.I BELIEVE THIS TO BE AVERY DANGEROUS CONDITION .IHAVE THE PUMP ALSO PICTURES OF SAME.PLEASE KEEP ME ADVISED OF YOUR FINDINGS.IF  YOU NEED MORE INFO JUST CALL OR E-MAIL.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":891860,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2001","dateComplaintFiled":"07/02/2001","vin":"2FMDA5144WB","components":"SUSPENSION","summary":"WHILE PULLING VEHICLE OUT OF GARAGE VEHICLE DROPPED ON DRIVER'S SIDE.  TIRE WAS SHREDDED.    ALSO, THIS  BROKE THE STRUT.  VEHICLE WAS TOWED TO DEALER.  DRIVER'S SIDE COIL SPRING HAD TO BE REPLACED.*AK COIL SPRING BROKE RIPPING THE SIDEWALL OF THE TIRE AND BENDING THE STRUT AND STRUT MOUNTING PLATE, DEALER WOULD NOT COVER REPAIRS AND FORD SAID THEY HAD NO RECORD OF THE PROBLEM.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":747625,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2001","dateComplaintFiled":"06/30/2001","vin":"2FMZA5140WB","components":"FUEL SYSTEM, GASOLINE","summary":"PROBLEM AREA: WIRING IN GAS TANK-- THE HOSE CLAMP INSIDE GAS TANK HAS RUBBED THROUGH THE WIRES WHICH POWER THE ELECTRIC PUMP. THIS CAUSED TO BLOW THE FUSE FOR THE GAS PUMP. *NOTE-POSSIBLE ELECTRIC ARC INSIDE THE GAS TANK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":891682,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/29/2001","vin":"2FMZA51U4WB","components":"SUSPENSION","summary":"WHILE PULLING OUT OF  DRIVEWAY THE COIL SPRING BROKE.  ALSO, SPRING PUNCTURED  LEFT FRONT TIRE, AND BLEW  TIRE COMPLETELY OUT. CONSUMER HAS CONTACTED  DEALER.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":891747,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"06/29/2001","vin":"2FMZAS14XW8","components":"TIRES","summary":"RIGHT PASSENGER'S SIDE TIRE VEERED TO  RIGHT.    DEALERSHIP  WAS AWARE OF PROBLEM. HAD TIRES REPLACED WITH  BRAND NEW ONES.    DEALERSHIP CHANGED THE TIRES TO  LEFT. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":891570,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2001","dateComplaintFiled":"06/28/2001","vin":"ADD","components":"SUSPENSION","summary":"VEHICLE DOES NOT HANDLE THE WAY IT SHOULD, IT ACTS LIKE IT'S OUT OF ALIGNMENT AT ALL TIMES.  DOES NOT GO WHERE  CONSUMER STEERS IT, AND DOES NOT HANDLE WELL.  VEHICLE NOT TAKEN TO DEALER YET.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":891579,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2001","dateComplaintFiled":"06/28/2001","vin":"N/A","components":"AIR BAGS","summary":"WHEN DRIVING AT 35MPH VEHICLE WAS BROADSIDED, CAUSING IT  TO GO AIRBORNE, DAMAGING FRONT OF THE VEHICLE. UPON IMPACT, NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. PLEASE PROVIDE FURTHER DETAILS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":747512,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2001","dateComplaintFiled":"06/28/2001","vin":"2FMDA5141WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"I'M HAVING THE ABS CONTROLLER REPALCED WHICH LEFT ME WITH NO BREAKS WHEN IT WENT OUT.  THE BUSINESS WHICH IS DOING THE REPAIRS SAID HE HAS REPLACED THIS CONTROLLER ON OTHER WINDSTARS LIKE MINE.  I CAN'T BELIVE THAT THE BREAK SYSTEM HAS ALREADY FAILED AFTER 3 YEARS.  I LIVE IN NE. WHERE THERE IS NOT AN ECESSIVE AMOUNT OF STOP/GO TRAFFIC. THE ABS SYSTEM WENT OUT OVERNITE. ONE DAY ITS GOOD, NEXT DAY NO BRAKES WHAT IF I WERE DRIVING DOWN THE HIGHWAY WHEN THIS PART DECIDED TO GO OUT?  I FEEL THAT THE BRAKES SHOULD LAST MORE THAN 3 YEARS AND MAYBE ONLY NEED SHOES IN HEAVY CONDITIONS, NOT TO HAVE MAIN COMPONENTS GO OUT !!!!*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":891368,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/27/2001","vin":"2FMDA514XWB","components":"STEERING","summary":"WHILE DRIVING  VEHICLE BECOMES VERY DIFFICULT TO STEER,  VEHICLE RIDES EXTREMELY ROUGH, AND AT TIMES IS HARD TO CONTROL.  DEALER STATES THAT PROBLEM OCCURS WITHIN  RACK AND PINION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":747480,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2001","dateComplaintFiled":"06/27/2001","vin":"2FMDA5142WB","components":"TIRES","summary":"3 OF MY 4 TIRES SEPARATED DUE TO A FACTORY DEFECT - THE BELTS SEPARATED, CAUSING THEM TO BE UNSAFE ENOUGH NOT TO PASS VIRGINIA STATE INSPECTION.  THE TREAD WEAR ON ALL OF THEM WAS 67%.  MY FAILED TIRES CAUSED ME TO HAVE TO BUY 4 BRAND NEW TIRES, EVEN THOUGH THE PROBLEM WAS A FACTORY DEFECT.  WE DID NOT GET INTO AN ACCIDENT - YET.  THESE TIRES SHOULD BE RECALLED IF THEY ARE NOT SAFE. *AK (DOT NUMBER: 4BM3DDWR38  TIRESIZE: 2157015)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":747446,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"06/26/2001","vin":"2FMDA5147WB","components":"VEHICLE SPEED CONTROL","summary":"WHEN DRIVING ON THE HIGHWAY AT 60 MPH THE WINDSTAR SPEEDOMETER DROPPED TO ZERO, THE ENGINE REVVED AND THE  CAR LOST FORWARD DRIVE FOR A FEW SECONDS.  THIS OCCURS INTERMITTENLY.  CROSSROADS LINCOLN-MERCURY REBUILT THE TRANSMISSION ABOUT 3 WEEKS AGO AND CHARGED $2400.  LAST WEDNESDAY WHILE DRIVING ON THE HIGHWAY AT 60 IT AGAIN LOST POWER AND SEEMED TO BE OUT OF GEAR AGAIN, FOR A FEW SECONDS. IT AGAIN WOULD NOT MOVE FORWARD.    THIS OCCURRED TWICE MORE IN THE NEXT FEW MINUTES.  WE PULLED TO THE SIDE OF THE HIGHWAY AND WERE ABLE TO GET IT TO DRIVE AGAIN.  WE RETURNED IT TO CROSSROADS LINCOLN MERCURY LAST THURSDAY.  THEY STILL HAVE IT AND SAY IT DOESN'T DO IT WHEN THEY DRIVE IT.  THEY HAVE NOT OPENED UP THE TRANSMISSION TO LOOK AT IT AGAIN.   THE ELECTRICAL PROBLEM IS THAT SOMETIMES THE INTERIOR LIGHTS DON'T SHUT OFF. THE DOOR AJAR LIGHT ON THE DASHBOARD STAYS ON.  THE CHIMES STAY ON UNDER 15 MPH.  THE LOCKS CAN'T BE LOCKED.  WHEN THE LOCKS ARE LOCKED WITH THE DOOR LOCK BUTTONS, THEY AUTOMATICALLY UNLOCK.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":891046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2001","dateComplaintFiled":"06/22/2001","vin":"2FMZA51U1WB","components":"WHEELS","summary":"DURING OIL CHANGE MECHANIC DISCOVERED CRACKS IN  LEFT FRONT AND REAR  RIM.  PLEASE ADD FURTHER COMMENTS.  *AK  RIGHT REAR RIM CRACKED AND WAS REPLACED, NOW THE LEFT REAR AND LEFT FRONT ARE CRACKING.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":890832,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"06/20/2001","vin":"2FMDA5142WB","components":"STEERING,SUSPENSION","summary":"WHILE VEHICLE IS IN OPERATION AND MAKING ANY TYPE OF TURN, THERE IS A LOUD \"METAL TO METAL\" SOUND COMING FROM  FRONT OF  VEHICLE. A PRIVATE MECHANIC HAS REPLACED TIE ROD  IN AN EFFORT TO REPAIR PROBLEM. *AK *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":747062,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2001","dateComplaintFiled":"06/19/2001","vin":"1FMRU17LOWL","components":"ELECTRICAL SYSTEM","summary":"WHILE TRAVELING AT HIGH SPEED THE #3 SPARK PLUG ON THE LEFT HAND SIDE OF VEHICLE DETONATED, STRIPPING THE SPARK PLUG THREADS AND INCAPACITATING THE VEHICLE. THE FORD DEALER WANTS TO CHARGE US $2000 TO FIX WHAT IS ESSENTIALLY A KNOWN DEFECT. FORD REDESIGNED THE SPARK PLUG HOUSING WITH A REDUCED NUMBER OF THREADS RESULTING IN THIS CATASTROPHIC FAILURE. THIS DEFECT HAS BEEN DOCUMENTENTED ON A NUMBER OF MESSAGE BOARDS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":890587,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2001","dateComplaintFiled":"06/18/2001","vin":"2FMEAI143WB","components":"SUSPENSION","summary":"CONSUMER WAS TRAVELING 15MPH ON A TWO LANE RAMP AND HEARD SOMETHING POPPED, AND  STEERING COLUMN WAS DIFFICULT TO STEER.  SHE WAS ABLE TO PULL OVER TO  SHOULDERS, AND NOTICED THAT A COIL SPRING HAD FALLEN OUT AND PUNTCURED  RIGHT TIRE.  *AK   CONSUMER STATES LEFT AND RIGHT FRONT COIL SPRING WAS REPLACED.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":747011,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2000","dateComplaintFiled":"06/18/2001","vin":"2FMDA51U2WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"ON FEBRUARY 19, 2000, I TOOK MY 1998 WINDSTAR VAN TO BROADWAY FORD IN IDAHO FALLS, IDAHO BECAUSE THE ABS BRAKE LIGHT BEGAN STAYING ON ALL THE TIME.  THEY DIAGNOSED THE PROBLEM AND STATED THAT THE VEHICLE REQUIRED A FRONT AXLE SPEED SENSOR AND A NEW AXLE.  THIS WAS CAUSING THE ABS SYSTEM TO MALFUNCTION.  THE SERVICE MANAGER PROVIDED ME WITH A QUOTATION OF  $554.21 (SEE ATTACHED QUOTE) TO REPAIR THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":746899,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2001","dateComplaintFiled":"06/15/2001","vin":"1FMPU18L0WL","components":"POWER TRAIN","summary":"WHILE OPERATING THE VEHICLE AT ABOUT 20 MPH, IT DROPED INTO 4 WHEEL LOW RANGE COMPLETELY ON ITS OWN.  THE DASH SWITCH WAS STILL IN 2 WHEEL DRIVE.  THE TRANSMISSION BEGAN SCREAMING AND GRINDING GEARS AND WOULD NOT COME OUT OF 4 WHEEL LOW.  VEHICLE WAS TOWED TO FORD DEALERSHIP WHERE THEY FOUND NOTHING WRONG.  AFTER REPORTING THESE NHTSA COMPLAINTS AND SERVICE BULLETINS ABOUT THIS VERY SAME PROBLEM, AND PROVIDING THE SERVICE MANAGER WITH COPIES, THEY SUDDENLY FOUND THE PROBLEM.  THEY ARE REPLACING ALL THE COMPONENTS INCLUDING \"MODE SWITCH\"  GEM MODULE, 4X4 SHIFT MOTOR.  THEY'LL ALSO CHECK ALL CONNECTIONS, CHANGE ALL FLUIDS INCLUDING TRANSFER CASE AND TRANSMISSION.  WE'VE BEEN ASSURED THIS WILL RESOLVE THE SITUATION.  WE'LL SUBMIT A FOLLOW-UP REPORT IF PROBLEM RECURS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":746903,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2001","dateComplaintFiled":"06/15/2001","vin":"2FMZA5142WB","components":"SUSPENSION","summary":"DEFECT HAPPENED WHILE NORMAL BACKING OUT OF DRIVEWAY.  KNOW OF  AT LEAST ONE OTHER EXACT  INCIDENT WITH ANOTHER WINSTAR IN THIS AREA. NO SAFETY DEFEC TMENTIONED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":890344,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2001","dateComplaintFiled":"06/13/2001","vin":"2FMZA514XWB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"WHILE TRAVELING 30 TO 40 MPH TRANSMISSION STARTED SLIPPING AND SMOKE STARTED COMING FROM UNDERNEATH HOOD OF VEHICLE.   CONSUMER PULLED OFF TO  SIDE OF  ROAD AND TURNED VEHICLE OFF.   CONSUMER EXAMINED  VEHICLE AND FOUND THAT THERE WAS FLUID LEAKING FROM  ENGINE , POOL OF FLUID WAS APPROXIMATELY 2 FEET IN DIAMETER ON THE GROUND.  DEALERSHIP EXAMINED  VEHICLE AND COULD NOT DETERMINE THAT THERE WAS A PROBLEM WITH  VEHICLE.  INFORMED  CONSUMER THAT NO FLUIDS LEAKED FROM  VEHICLE.   ALSO, THIS VEHICLE WAS NOT AFFECTED BY ANY RECALLS.    *AK  DEALER FINALLY REPLACED TRANSMISSION WITH A REFURBISHED ONE AFTER A FIELD ENGINEER STATING IT WAS FAULTY.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":890167,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2001","dateComplaintFiled":"06/12/2001","vin":"1FMPU18L3WL","components":"SUSPENSION","summary":"WHILE DRIVING OVER SPEED BUMP AT 2 MPH  RIGHT FRONT OF VEHICLE DROPPED. DEALER REPLACED BROKEN RIGHT FRONT TORSION BAR.  *AK   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":890114,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2001","dateComplaintFiled":"06/11/2001","vin":"2FMDA514XWB","components":"STEERING,POWER TRAIN","summary":"WHILE TRAVELING AT APPROXIMATELY 10 MPH VEHICLE STARTED PULLING TO  RIGHT, AND CAME TO A STOP. CONSUMER EXAMINED  VEHICLE, AND SAW THAT  LEFT REAR TIRE WAS POSITIONED AGAINST  BUMPER OF  VEHICLE.  DEALERSHIP HAS EXAMINED  VEHICLE AND DETERMINED THAT  REAR AXLE/ TIE ROD BROKE.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":746670,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2001","dateComplaintFiled":"06/11/2001","vin":"2FMDA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"UNEXPECTED CATASTROPHIC ENGINE FAILURE.  LOW MILAGE VEHICLE WITH COMPLETE SERVICE RECORDS AND NO WARNING THREW PISTON ROD DURING NORMAL OPERATION.  DEALER ESTIMATES COST TO REPAIR AT $4900.  DEALER ESTIMATES DAMAGE DUE TO FAILED HEAD GASKET.  ANTIFREEZE LEAK FILLED CYLINDERS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":889845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/06/2001","vin":"","components":"POWER TRAIN","summary":"WHILE TRAVELING NOTICED TRANSMISSION WAS SLIPPING. TECHNICIAN SERVICE STATED TRANSMISSION NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFOMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":746522,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2000","dateComplaintFiled":"06/06/2001","vin":"1FMRU17L0WL","components":"ELECTRICAL SYSTEM","summary":"I KNOW OF AT LEAST 10 EXPEDITION OWNERS WHO EXPERIENCED THE SAME PROBLEM WITH THE COIL BANK ON #4.  THE SERVICE TECHNICIAN AT JONES FORD INDICATED IT WAS A VEHICLE DEFECT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":746360,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"06/04/2001","vin":"","components":"SUSPENSION","summary":"WHILE PULLING OUT OF A PARKING SPACE, THE FRONT RIGHT SPRING BROKE.  HAD TO HAVE CAR TOWED TO REPAIR SHOP.  I WAS TOLD I NEEDED TO REPLACE COIL SPRINGS ON BOTH FRONT SIDES.  REPAIR COULD NOT BE MADE ON SAME DAY BECASUE FORD IS THE ONLY MANUFACTURER OF THE SPRING AND NO ONE IN TOWN HAD THE REPLACEMENT SPRINGS.  I HAD TO RENT A CAR FOR THE WEEKEND.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":746335,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"06/03/2001","vin":"1FMPU18L5WL","components":"TIRES","summary":"AT 8:30 AM ON A COOL MORNING, THE TIRE SUDDENLY EXPLODED WITHOUT ANY WARNING AFTER ONLY 3 MILES ON I-17, AND A TOTAL OF 16 MILES FROM START UP. THE HIGHWAY WAS DRY AND CLEAN. I COASTED TO A STOP WITHOUT BRAKING, OR ANY STEERING PROBLEM.  THE OUTSIDE SIDE WALL IS COMPLETELY SEPERATED 3600FROM THE TREAD. THERE ARE 25 RADIAL SPLITS IN THE SIDEWALL, AVERAGING 3\" LONG, ALMOST TO THE RIM. THE TREAD SHOWS NO  DAMAGE. THE INSIDE SIDEWALL HAS ONE DAMAGED AREA NEAR THE TREAD. THE TIRE WAS NOT HOT. THE OTHER THREE TIRES APPEAR TO BE OK, BUT SO DID THIS ONE PRIOR TO FAILURE. I HAVE PHOTOS, AND WILL KEEP THE TIRE FOR INSPECTION. THE TIRE WAS MADE IN CANADA. PLEASE ADVISE IF YOU WANT THE TIRE OR PHOTOS. (TIRESIZE: P255/70R16)( DOT NUMBER:  TIRE SIZE: P255/70R16 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":746336,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"06/03/2001","vin":"1FMPU18L5WL","components":"TIRES","summary":"AT 8:30 AM ON A COOL MORNING, THE TIRE SUDDENLY EXPLODED WITHOUT ANY WARNING AFTER ONLY 3 MILES ON I-17, AND A TOTAL OF 16 MILES FROM START UP. THE HIGHWAY WAS DRY AND CLEAN. I COASTED TO A STOP WITHOUT BRAKING, OR ANY STEERING PROBLEM.  THE OUTSIDE SIDE WALL IS COMPLETELY SEPERATED 3600FROM THE TREAD. THERE ARE 25 RADIAL SPLITS IN THE SIDEWALL, AVERAGING 3\" LONG, ALMOST TO THE RIM. THE TREAD SHOWS NO  DAMAGE. THE INSIDE SIDEWALL HAS ONE DAMAGED AREA NEAR THE TREAD. THE TIRE WAS NOT HOT. THE OTHER THREE TIRES APPEAR TO BE OK, BUT SO DID THIS ONE PRIOR TO FAILURE. I HAVE PHOTOS, AND WILL KEEP THE TIRE FOR INSPECTION. THE TIRE WAS MADE IN CANADA. PLEASE ADVISE IF YOU WANT THE TIRE OR PHOTOS. (TIRESIZE: P255/70R16)( DOT NUMBER:  TIRE SIZE: P255/70R16 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":746337,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"06/03/2001","vin":"1FMPU18L5WL","components":"TIRES","summary":"AT 8:30 AM ON A COOL MORNING, THE TIRE SUDDENLY EXPLODED WITHOUT ANY WARNING AFTER ONLY 3 MILES ON I-17, AND A TOTAL OF 16 MILES FROM START UP. THE HIGHWAY WAS DRY AND CLEAN. I COASTED TO A STOP WITHOUT BRAKING, OR ANY STEERING PROBLEM.  THE OUTSIDE SIDE WALL IS COMPLETELY SEPARATED 3600FROM THE TREAD. THERE ARE 25 RADIAL SPLITS IN THE SIDEWALL, AVERAGING 3\" LONG, ALMOST TO THE RIM. THE TREAD SHOWS NO  DAMAGE. THE INSIDE SIDEWALL HAS ONE DAMAGED AREA NEAR THE TREAD. THE TIRE WAS NOT HOT. THE OTHER THREE TIRES APPEAR TO BE OK, BUT SO DID THIS ONE PRIOR TO FAILURE. I HAVE PHOTOS, AND WILL KEEP THE TIRE FOR INSPECTION. THE TIRE WAS MADE IN CANADA. PLEASE ADVISE IF YOU WANT THE TIRE OR PHOTOS.  *AK (TIRESIZE: P255/70R16)( DOT NUMBER:  TIRE SIZE: P255/70R16 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":889368,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/30/2001","vin":"1FMTU18L2WL","components":"POWER TRAIN","summary":"A COTTER PIN HAS BROKEN, CAUSING TIRES TO LOCKUP WHILE IN REVERSE GEAR. PLEASE PROVIDE FURTHER INFORMATION REGARDING THE AREA WHERE IT HAPPENED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":746155,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2001","dateComplaintFiled":"05/30/2001","vin":"2FMZA5141WB","components":"STEERING","summary":"TIE ROD ENDS ARE FAILING. DEALERSHIP SERVICE REPRESENTATIVE ADVISED US THIS MODEL WAS DESIGNED WITH NO LUBRICATION FITTINGS; AND THAT FAILURE TYPICALLY OCCURS BETWEEN 50 TO 60 THOUSANDS MILES. I CONSIDER THIS A HAZARD THAT WAS DELIBERATELY DESIGNED INTO THE VEHICLE IN ORDER TO SAVE MONEY AT THE EXPENSE OF THE CONSUMERS SAFETY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":746012,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/28/2001","vin":"2FMDA5149WB","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE INTERMITTENTLY STALLS WHEN DECELERATION AND ALSO AT ACCELERATION.  OCCURS MOST OFTEN WHEN TURNING.  LEFT MY FAMILY OF FIVE ALONG WITH 2 OF THEIR FRIENDS STALLED IN INCOMING TRAFFIC.  OTHER STALLING EVENTS ALSO REQUIRED OTHER DRIVERS TO TAKE ACTION TO AVOID HITTING FRONT OR REAR OF VEHICLE.  DEALER PERFORMED PCM REPROGRAMMING IN ACCORDANCE WITH TSB 98-25-6 AND CORRECTED STALLING PROBLEM.  WHILE WIFE REPORTED STALLING INFREQUENTLY WHEN UNDER WARRANTY, THE STALLING FREQUENCY INCREASED TO 1-2 TIMES A DAY AFTER TRANSMISSION SERVICE BY DEALER AT APPROX 47,000 MILES.  I AM HAPPY THAT THE CAR IS NOW FIXED BUT FORD HAS NOT OFFERED TO PAY FOR REPROGRAMMING WHICH IS A KNOWN PROBLEM WITH THE WINDSTARS.  THIS SHOULD BE A SAFETY RECALL ITEM.  THREE OTHER PROBLEMS WHICH HAVE OCCURED WITH THIS CAR IS GOODYEAR INVICTA TIRE SEPARATION (TIRES REPLACED PRIOR TO FAILURE); POWER STEERING PUMP FLUID CONTAMINATION; AND NOISY TIE END RODS.  TIRE REPLACEMENT  PRORATED.  POWER STEERING FLUID FLUSHED AT MY EXPENSE.  TIE END RODS REPLACED UNDER BUMPER-TO-BUMPER WARRANTY.  PLEASE INVESTIGATE STALLING PROBLEM AS A SAFETY RECALL.  I AM STILL TRYING THRU FORD CUSTOMER SERVICE TO GET REIMBURSED FOR CORRECTING THE STALLING ASSOCIATED WITH TSB 98-25-6.*AK (TIRESIZE: 21570R15)( DOT NUMBER:  TIRE SIZE: 21570R15 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":746020,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2001","dateComplaintFiled":"05/28/2001","vin":"2FMZA514XWB","components":"POWER TRAIN","summary":"ON THE 20TH OF MAY I WAS DRIVING THE VAN WHEN IT FELT LIKE IT HESITATED(SLIPPED) AND THEN IT PROCEEDED TO DRIVE NORMALLY.  WE WENT HALF A MILE THEN STOPPED THE VAN AND PARKED.  ON RETURNING TO THE VAN AND STARTING IT, IT RAN VERY ROUGH(LOUD) AND WOULD NOT GO PAST 30MPH ON OUR WAY HOME.  WE PROCEEDED TO TAKE IT TO THE DEALERSHIP IN THE NEXT WEEK AND FOUND OUT THE TRANSMISSION HAD GONE OUT AT ONLY 35000 MILES.  OUR WARRANTY HAD EXPIRED ON 4/16/01.  BARELY A MONTH OUT OF WARRANTY AND A POWERTRAIN ITEM HAD FAILED ON US.  WE KNOW TWO OTHER FAMILY MEMBERS THAT HAVE OWNED WINDSTAR VANS THAT THE TRANSMISSION HAS GONE OUT WITH LOW MILEAGE.  THE DEALERSHIP HAS OFFERED TO REPAIR IT FOR $495.  THIS WILL INLCUDE AN EXTENDED WARRANTY ON THE POWERTRAIN FOR 75,000 MILES.  WE FEEL WITH SUCH LOW MILEAGE, A RECENTLY EXPIRED WARRANTY AND KNOWING OTHER PEOPLE IN OUR FAMILY THAT HAVE DEALT WITH THE SAME THING, THAT FORD SHOULD STAND BEHIND THERE AUTOMOBILE AND REPAIR THIS FREE OF CHARGE.  I AM SURE THIS IS A MORE COMMON PROBLEM THAN FORD WANTS TO ADMIT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":889155,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2001","dateComplaintFiled":"05/25/2001","vin":"2FMDA5143WB","components":"SUSPENSION","summary":"DRIVER NOTICED A NOISE IN  FRONT END OF THE VEHICLE WHEN MAKING TURNS. THIS WAS DUE TO  FRONT COIL SPRINGS BREAKING.  NEEDED NEW COIL SPRINGS.  *AK  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":561506,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":1,"dateOfIncident":"01/29/2001","dateComplaintFiled":"05/24/2001","vin":"","components":"STEERING","summary":"THE VEHICLE DROVE INTO A LARGE DIP ON THE ROADWAY (WITH NO TRAFFIC CONTROL DEVICE POSTED) CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND DROVE OFF INTO THE GRASS STRICKING A DITCH WHICH CAUSED THE VEHICLE TO ROLLOVER ON IT'S LEFT SIDE THREE TIMES BEFORE COMING TO REST, ONE OCUPANT WAS KILLED THE OTHER WAS INJURED, THE CLIENT BELIEVES THIS ACCIDENT WAS AS A RESULT OF FAULTY STEERING COMPONENT SIMILAR TO THE ONE IN RECALL 98V-116 (ATTORNEY FOR CLIENT).  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":889010,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2001","dateComplaintFiled":"05/23/2001","vin":"","components":"SEAT BELTS","summary":"SECOND ROW SEAT, SEATBELT ON  PASSENGER'S SIDE WILL NOT STAY FASTENED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":889021,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2001","dateComplaintFiled":"05/23/2001","vin":"1FMPU18L1WL","components":"TIRES","summary":"WHILE DRIVING ABOUT 70 MPH  FRONT LEFT TIRE HAD A BLOWOUT.   GOODYEAR, WRANGLER, P-265/70R17.  *AK  CONSUMER STATES TIRE WAS TOO BLOWN APART TO DETERMINE IT THERE WAS A TREAD SEPARATION AND FEELS THAT THESE ORIGINAL LIGHT TRUCK TIRES SHOULD NOT BE INSTALLED ON A HEAVY SUV SUCH AS THIS.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":745805,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2001","dateComplaintFiled":"05/23/2001","vin":"1FMPU18L9WL","components":"ELECTRICAL SYSTEM","summary":"ON 16 MAY 2001 WHILE TRAVELING SOUTH ON COLORADO INTERSTATE 25 IN DENVER, OUR FORD EXPEDITION STARTED TO CHUG AND SPUTTER.  THINKING IT WAS BAD GAS FROM FILLING THE TANK UP AROUND 9:00AM EARLIER THAT SAME DAY, WE TRIED TO CHANGE LANES TO GET TO THE SHOULDER OF THE ROAD.   THE EXPEDITION THEN STALLED AS WE COASTED TO A HALT ON THE SHOULDER OF THE ROAD AT THE UNDER PASS OF I-25 AND US 285.  WE THEN TURNED ON THE EMERGENCY FLASHERS.  SMOKE WAS COMING FROM UNDER THE HOOD.  THINKING IT WAS OVERHEATED, WE OPENED THE HOOD TO COOL THE ENGINE DOWN.  AS SOON AS THE HOOD POOPED UP FLAMES WERE VISIBLE AND WE PROCEEDED TO EXIT THE EXPEDITION.  THE DENVER FIRE DEPARTMENT WAS CALLED AROUND 8:55PM AND PUMPER TRUCK NO. 22 ARRIVED TO SCENE.  WHEN THE FIRE DEPARTMENT ARRIVED, THE EXPEDITION WAS FULLY ENGULFED IN FLAMES.   AFTER THE FIRE WAS EXTINGUISHED, THE CAPTAIN SHOWED ME WHERE THE FIRE STARTED.  ON THE DRIVERS SIDE, A FUEL LINE WAS DETERMINED TO BE FAULTY NEXT TO THE FENDER DUE TO DETERIORATION FROM THE FUEL AND THE CAUSE OF THE FIRE. THIS IS REFLECTIVE IN HIS REPORT #01-23023.  HE ALSO TOLD ME THAT I WAS LUCKY THAT THE TANK WAS FULL OF FUEL OTHERWISE THE EXPEDITION WOULD HAVE EXPLODED.   THE VEHICLE HAS BEEN SERVICED BY FORD UNDER THEIR EXTENDED SERVICE AND MAINTENANCE PLAN.  WE UTILIZED THE PLAN UNTIL IT EXPIRED AT 36,000 MILES.  AFTER WE NO LONGER WERE UNDER A MAINTENANCE PLAN, WE HAD OUR EXPEDITION SERVICE BY GOODYEAR AND OIL CHANGED AT APPROXIMATELY EVERY 3000 TO 4000 MILES.  THE LAST TIME MAINTENANCE WAS COMPLETED UNDER THE HOOD WAS IN MARCH 2001.  NO OTHER MAINTENANCE WAS DONE UNDER THE HOOD.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":888826,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2000","dateComplaintFiled":"05/22/2001","vin":"2FMZA51U6WB","components":"STEERING,VISIBILITY,EQUIPMENT","summary":"POWER STEERING LINE MALFUNCTIONED WHILE DRIVING, RENDERING VEHICLE DIFFICULT TO STEER, DEALER HAS REPAIRED VEHICLE.*AK  CONSUMER ALSO STATED THE AIR CONDITIONER WAS NOT COOLING, THERE WAS A LOOSE CONNECTION AT COMPRESSOR, THE DOORS WOULD NOT LOCK, THE POWER DOOR ACTUATOR WAS THE CAUSE OF THE DOORS NOT WORKING,  WINDOWS WOULD NOT GO DOWN BECAUSE OF A BAD WINDOW MOTOR.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":888852,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2001","dateComplaintFiled":"05/22/2001","vin":"1FMPU18L3WL","components":"VISIBILITY","summary":"EXTERIOR  MIRRORS ARE EXPERIENCEING PEELING FROM  INSIDE OF BOTH MIRRORS, AND CAUSING POOR VISIBILITY. DEALER NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER.  FEEL FREE TO PROVIDE US WITH ANY FURTHER INFORMATION CONCERNING THIS PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":888880,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2001","dateComplaintFiled":"05/22/2001","vin":"2FMDA51U3WB","components":"POWER TRAIN","summary":"WHILE DRIVING ON HIGHWAY VEHICLE DOWNSHIFTED TO SECOND GEAR, AND CONSUMER HAD TO DRIVE IN SECOND GEAR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":888888,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2001","dateComplaintFiled":"05/22/2001","vin":"2FMDA51U3WB","components":"LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING","summary":"AJAR BELL KEEPS RINGING, DASH LIGHT IS ON, AND  LIGHTS UP.  DOOR IS NOT OPEN, BUT BELL CONTINUES TO RING.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":561288,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/1999","dateComplaintFiled":"05/21/2001","vin":"2FMZA5141WB","components":"STEERING","summary":"CONSUMER STATES POWER STEERING FLUID STAYS LOW, CONSUMER REQUESTED THAT IT BE CHECKED FOR LEAKS, MECHANIC DISCOVERED THAT RACK AND PINION WAS LEAKING FROM LEFT BOOT AREA, THIS PART HAS FAILED 4 TIMES.    *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":888600,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2001","dateComplaintFiled":"05/18/2001","vin":"2FMZA51U4WB","components":"STEERING","summary":"THERE IS A GRINDING NOISE COMING FROM  FRONT OF  VEHICLE WHEN TRAVELING SLOWLY AND MAKING A TURN.   DEALERSHIP EXAMINED  VEHICLE AND INFORMED  CONSUMER THAT TIE RODS WERE DEFECTIVE.  A FIRESTONE SERVICE CENTER INFORMED CONSUMER THAT  PROBLEM WAS DUE TO  RACK AND PINION  STEERING.   THERE  WAS NHTSA RECALL 97V165001; HOWEVER,  MANUFACTURER INFORMED  CONSUMER THAT  THIS VEHICLE WAS NOT INCLUDED IN  RECALL DUE TO VIN. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":888611,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2001","dateComplaintFiled":"05/18/2001","vin":"2EMDA5141WB","components":"SUSPENSION","summary":"LEFT FRONT COIL SPRING BROKE WHILE THE VEHICLE WAS PARKED. DEALER WAS NOTIFIED, AND INFORMED CONSUMER VEHICLE WAS OUT OF ITS WARRANTY, AND ANY REPAIRS WOULD BE AT CONSUMER'S EXPENSE.  *AK   THERE WAS EVIDENCE OF A FLAW IN THE METAL. 2-3 INCHES ON EACH BROKEN END OF THE COIL SPRING WAS RUSTED.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":888359,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2001","dateComplaintFiled":"05/16/2001","vin":"FMDA5141WBB","components":"SUSPENSION,TIRES","summary":"FRONT RIGHT COIL SPRING BROKE  WHILE  CONSUMER'S DAUGHTER WAS DRIVING AT APPROXIMATELY 10 MPH.  WHEN  COIL SPRING BROKE, IT CAUSED  FRONT RIGHT TIRE TO BLOWOUT.   CONSUMER REPLACED  ORIGINAL TIRE WITH A SPARE, RESULTING IN  SPARE BEING DESTROYED BECAUSE OF  BROKEN COIL SPRING.  *AK  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":888224,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2001","dateComplaintFiled":"05/15/2001","vin":"2FTZA54U2WB","components":"SUSPENSION","summary":"LEFT FRONT COIL SPRING  BROKE WHILE  VEHICLE WAS JUST STARTING TO ACCELERATE FORWARD AFTER BACKING OUT OF A DRIVEWAY.   FORD DEALERSHIP  STATED THAT  SPRING HAD RUSTED, AND THIS  CAUSED  COMPONENT TO BREAK.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":888303,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2001","dateComplaintFiled":"05/15/2001","vin":"2FMDA5140TC","components":"POWER TRAIN","summary":"SPEEDOMETER JUMPS AROUND; CONSUMER CANNOT HAVE  ACCURATE SPEED BECAUSE  SPEEDMETER JUMPS AROUND AND AROUND.   DEALERSHIP IS AWARE OF  PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":888092,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/14/2001","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHI.E TRAVELING  NOTICED VEHICLE SHAKING,   HAD VEHICLE SERVICED. TECHNICIAN STATED ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":745291,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2001","dateComplaintFiled":"05/14/2001","vin":"2FMDA51U2WB","components":"TIRES","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK (TIRESIZE: P215/70R15)( DOT NUMBER:  TIRE SIZE: P215/70R15 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":888136,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2001","dateComplaintFiled":"05/14/2001","vin":"2FMDA51U0WB","components":"TIRES","summary":"TIRE SIZE P205/70R15, ORIGINAL EQUIPMENT ON A FORD, WINDSTAR, 1998;  WHILE DRIVING 60 MPH TREAD ON DRIVER'S SIDE TIRE SEPARATED. *AK  FIRESTONE TIRE DOT NUMBER W2M01P1087.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":888037,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/11/2001","vin":"2FMVA5143WB","components":"SUSPENSION","summary":"WHILE DRIVING AT 60 MPH SEVERE VIBRATIONS OCCURS, CAUSING SAFE HANDLING OF  VEHICLE TO BECOME EXTREMELY DIFFICULT, CAUSE UNKNOWN.*AK CONSUMER STATES LOCAL DEALER HAS TRIED VARIOUS THINGS SUCH AS TIRE BALANCING, ALIGNMENT AND CHANGING ALL FOUR TIRES BUT NOTHING HAS RESOLVED THE PROBLEM, LOCAL DEALER STATED THAT THIS PARTICULAR VEHICLE HAS THIS PROBLEM AND THEY DONT KNOW WHAT TO DO TO CORRECT IT.  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":887942,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2001","dateComplaintFiled":"05/10/2001","vin":"1FMRU1767WL","components":"POWER TRAIN","summary":"VEHICLE WILL ACCELERATE VERY SLOWLY AND WILL NOT AUTOMATICALLY SHIFT TO  NEXT GEAR.   FORD DEALERSHIP COULD NOT DETERMINE  REASON FOR T DEFECT, AND WOULD HAVE TO TAKE  ENGINE APART.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":745155,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2001","dateComplaintFiled":"05/10/2001","vin":"2FMDA5140WB","components":"POWER TRAIN","summary":"TOTAL TRANSMISSION FAILURE AT 44,000 MILES. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":744961,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2001","dateComplaintFiled":"05/05/2001","vin":"2FMDA5146WB","components":"SUSPENSION","summary":"FRONT COIL SPRING BROKE. LOCAL MECHANICK HAS NOY SEEN A BROKEN SPRING SINCE THE 1960\"S. I KNOW OF OTHER FORD PRODUCTS THAT HAVE HAD SPRING PROBLEMS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":887482,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2001","dateComplaintFiled":"05/04/2001","vin":"2FMDA5143WV","components":"SUSPENSION","summary":"FRONT COIL SPRINGS BROKE WHILE DRIVING 5MPH. NOTICED RUBBING AGAINST TIRE WHICH WAS BECOMING FRAYED. TOOK TO DEALERSHIP , AND MECHANIC INDICATED THAT PROBLEM WAS DEFINITELY FRONT COIL SPRINGS,  BUT DID NOT REPLACE THEM. OWNER WORKING WITH DEALERSHIP.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":887532,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2001","dateComplaintFiled":"05/04/2001","vin":"2FMH0A514XW","components":"POWER TRAIN","summary":"TRANSMISSION  HAS BEEN REPLACED FIVE TIMES.  FIRST REPLACEMENT WAS A 30000 MILES.   WARRANTY FIXED TRANSMISSION.  MECHANIC TOLD THAT VEHICLE THAT THERE WAS DUST AND A DEFECT IN ASSEMBLY LANE.   DEALERSHIP  WAS AWARE OF   PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":744844,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/02/2001","vin":"","components":"CHILD SEAT","summary":"I PURCHASED THE EVENFLO MEDALLION CARSEAT (MODEL #2541113P1, MANUFACTURED 25FEB00).  MY 16 MONTH OLD SON IS ABLE TO UNCLASP THE CHEST BUCKLE.  I HAVE TO TO STOP EVERY FEW BLOCKS TO RELATCH IT.  I CONTACTED EVENFLO ABOUT MY PROBLEM AND WAS TOLD THAT THE BUCKLE HAD BEEN CHANGED ON THE NEWER MODEL AND THEY WOULD SEND ME THE NEW BUCKLE.  BUT, IF I USE THIS BUCKLE AND IT DOES NOT HOLD, EVENFLO WOULD ASSUME NO LIABILITY SINCE I HAD ALTERED THE HARNESS.  THEY SAID THIS BUCKLE HAD NOT BEEN TESTED ON MY MODEL CARSEAT SO THEY WOULD NOT GUARANTEE ITS SAFETY ( EVEN THOUGH THEY OFFERED TO GIVE IT TO ME, INTERESTING DON'T YOU THINK?). I WAS TOLD BY THEIR CUSTOMER SERVICE REP THAT THE BEST THING TO DO WOULD BE TO BUY A NEW SEAT.  THIS SEAT COST ABOUT $100, AND I PURCHASED IT BECAUSE I WAS TOLD THAT A FIVE POINT HARNESS WAS THE SAFEST.  I TRULY CANNOT AFFORD ANOTHER SEAT ( ALTHOUGH I WILL BUY ONE IF IT IS MY ONLY RECOURSE).  PLEASE ADVISE ME ON MY NEXT STEP. THANK YOU FOR YOUR TIME.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":744779,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2000","dateComplaintFiled":"05/01/2001","vin":"2FMDA5144WB","components":"WHEELS","summary":"ALL 4 WHEELS HAVE HAD  LUGS: NUTS SHEARED OFF AND HAVE FALLEN INTO THE HUBCAP. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":887084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2001","dateComplaintFiled":"04/30/2001","vin":"2FMZA5144WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"MASTER CYLINDER HAS PREMATURELY FAILED AT ONLY 52,000 MILES WHILE CONSUMER WAS DRIVING, CAUSING A COMPLETE LOSS OF BRAKES, THERE IS A NATIONAL BACKORDER FOR PART AT MINIMUM OF 30 DAYS. *AK  AT TIME OF REPLACEMENT, DEALER ALSO REPLACED ABS PUMP DUE TO IT BEING FAULTY AS WELL.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":744719,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/30/2001","vin":"2FM2A5149WB","components":"POWER TRAIN,STRUCTURE,INTERIOR LIGHTING","summary":"I HAVE BASICALLY HAD EVERYTHING THAT COULD GO WRONG WITH THIS VEHICLE.. GO WRONG. IT HAS BEEN IN SEVERAL TIMES FOR THE SEAL AROUND DRIVERS SIDE DOOR (AIR FLOWS IN). THE DOOR AJAR INDICATOR CONTINUALLY GOES ON AND THE DOME LIGHT COMES ON(MAKING IT VERY UNSAFE TO DRIVE AT NIGHT. ESPECIALLY WHEN TRYING TO BACK UP. THE DOME LIGHT THEN STAYS ON CAUSING BATTERY TO DIE. I HAVE HAD PROBLEMS WITH THE TRACTION CONTROL LIGHT TO BLINK HAVE HAD IN SHOP THEY SAY THEY REPLACED A SENSOR. AS SOON AS MY WARRANTY WAS UP. IT HAPPENED AGAIN(COST ME OVER $400.00) WHEN EITHER WINDOW IS ROLLED DOWN ABOUT 3 INCHES(AS SOONA S IT HITS THAT POINT) A BUZZING SOUND WILL OCCUR. I HAD A HUGE GASH ON THE INTERIOR OF MY RIGHT TIRE(NO KNOWN CAUSE) I BELIEVE THE VAN WAS 3 MONTHS OLD AT THIS TIME.... HAD TO PURCHASE A NEW TIRE. I HAVE HAD WORK DONE SEVERAL TIMES ON THE FRONT PASSENGER SIDE. INCLUDING THE BEARINGS REPLACED.... A SENSOR RING THAT HAD BROKEN IN HALF, TIE-ROD... I AM SO DISAPPOINTED IN THIS VEHICLE, WE BOUGHT THIS BECAUSE IT WAS CONVIENT TO TOTE AROUND 3 CHILDREN BUT THE FACT THAT I AM SO AFRAID TO DRIVE IT ALOT OF TIMES INS'T VERY CONVENIENT AT ALL. I AM AMAZED THAT IT HAS MADE IT THIS FAR (90,000) THE BACK HATCH SEEMS TO HAVE SOME ELECTRIAL PROBLEMS AS WHENEVER IT IS OPENED IT WOLL SET OFF THE DOOR AJAR LIGHT AND WHEN CLOSED IT NEVER GOES OFF.. FOR SOME REASON IT HAS PERIODS OF TIME THAT IT WILL STAY ON FOR WEEKS AND THEN WHEN THAT STOPS THE WINDOW BUZZING STARTS. I AM NOT UNDER WARRANTY AND AM VERY TIRED OF SINKING MONEY INTO A VAN THAT WE APID WELL OVER 30,000 FOR. WHY IS SOMETHING SO EXPENSIVE........... SUCH A MONEY PIT????? I FEEL I GET NO RESPONSE FROM THE DEALERS. THEY SEEM TO BE ABLE TO WORD IT IN A DIFFERENT WAY WHEN THEY FIX SOMETHING AND YOU HAVE TO TAKE IT BACK IN TO BE RE-FIXED.. ALTHOUGH IT DOES THE SAME THING??? I GUESS WE WILL HAVE TO DO MORE RESEARCH ON VEHICLE MANUFACTORS WHEN BUYING OUR NEXT FAMILY VEHICLE. I HAVE NEVER BEEN SO DISAPPOINTED. PLEASE SEND RECALL INFORMAT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":886960,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2001","dateComplaintFiled":"04/27/2001","vin":"N/A","components":"SUSPENSION","summary":"WHILE DRIVING AT 20 MPH  COIL SPRINGS POPPED IN TWO SPOTS . CONTACTED DEALER,  DEALER ONLY WANTED TO REPLACE  LEFT SIDE OF THE CAR, NOT BOTH SIDES.  THERE WAS A SIMILAR RECALL ON EARLIER MODELS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":886783,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/25/2001","vin":"","components":"SUSPENSION","summary":"WHILE SITTING IN VEHICLE AND  WITHOUT ANY INDICATION FRONT  SPRINGS  BROKE. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":744564,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2000","dateComplaintFiled":"04/25/2001","vin":"2FMZA5141WB","components":"POWER TRAIN","summary":"I HAVE HEARD OF MANY PROBLEMS WITH TRANSMISSIONS ON THIS MODEL. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":560891,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/25/2001","vin":"2FMDA51V5WB","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"WHILE DRIVING AT ANY SPEED AND WHEN ATTEMPTING TO STOP VEHICLE BY APPLYING FORCE TO BRAKE PEDAL, BRAKES DID NOT REPSOND VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING CAUSING UNWANTED ACCELERATION, CONSUMER CONTACTED DEALER AND PROBLEM HAS BEEN CORRECTED, CRUISE CONTROL CEASED OPERATION BUT HAS NOW BEEN REPAIRED, CONSUMER WAS ADVISED BY TECHNICIAN THE VEHICLE WAS SOLD WITH WRONG PART.       *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":744296,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/20/2001","vin":"2FMZA51U9WB","components":"INTERIOR LIGHTING,EQUIPMENT","summary":"FIRST THE INTERIOR LIGHT STAY ON AND BLINDS DRIVER AT NIGHT THE DASH LIGHTS FOR DOOR OPEN SHOWS ALL 4 DOOR ARE OPEN BUT THEY ARE CLOSED. IN ADDITION THE SPARE TIRE HOIST WILL NOT GO UP AND BEING THAT THIS PART IS NOT USED BUT FOR EMERGENCIES AND PROPER STORAGE OF AN EMERGENCY ITEM I FEEL THE PART SHOULD LAST FOR MANY YRS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":886173,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2001","dateComplaintFiled":"04/18/2001","vin":"2FMZA5148WB","components":"POWER TRAIN","summary":"AFTER HAVING TWO TIRES CHANGED, CONSUMER NOTICED VEHICLE WOULD SHAKE BADLY WHEN GOING OVER 50 MPH, AND STEERING WHEEL WAS HARD TO STEER BECAUSE OF VIBRATION. DEALER TOLD CONSUMER IT WAS  TRANSMISSION.  THERE WAS  RECALL 97V097000 CONCERNING  TRANSMISSION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":886224,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2001","dateComplaintFiled":"04/18/2001","vin":"2FMDA5144WB","components":"STEERING","summary":"WHEN MAKING EITHER RIGHT OR  LEFT HAND TURNS THERE IS A CLICKING SOUND FROM  STEERING.  TOOK VEHICLE TO DEALER, WHO INSISTED IT WAS A ROCK  IN  STEERING COLUMN.  DID NOT REMEDY PROBLEM.  *AK  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":886226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2000","dateComplaintFiled":"04/18/2001","vin":"2FMDA5144WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN APPLYING BRAKES THERE IS A SQUEALING SOUND,  BRAKING DISTANCE  WAS EXTENDED, DEALER REPLACED  REAR CYLINDERS, THEN 2 WEEKS LATER WHILE  DRIVING VERY SLOWLY,  BRAKES LOCKED UP,  AND DRIVER'S REAR DRUM WAS RUSTED.  *AK   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":886228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2001","dateComplaintFiled":"04/18/2001","vin":"2FMDA5144WB","components":"SUSPENSION","summary":"WHILE PULLING OUT OF DRIVEWAY AT VERY SLOW SPEED FRONT COIL SPRING BROKE.  *AK   *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":885928,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/16/2001","vin":"2FMDA5143WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"VEHICLE IS SLIPPING OUT OF  GEAR WHILE DRIVING FROM 3RD TO 2ND GEAR,  CAUSING VEHICLE TO ALMOST STOP, RPM'S WILL REV HIGH. MANUFACTURER HAS ISSUED A TSB. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":886045,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2001","dateComplaintFiled":"04/16/2001","vin":"2FMDA5147WB","components":"SUSPENSION","summary":"PASSENGER'S SIDE COIL SPRING BROKE WHILE BACKING OUT OF  DRIVEWAY.  DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER A MANUFACTURER'S  RECALL.  FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":885892,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/1998","dateComplaintFiled":"04/13/2001","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"DEALER SAID IT WAS NORMAL TO PUT IN A QUART OF OIL EVERY THOUSAND MILES. CONSUMER DOES NOT AGREE, NONE OF PRIOR VEHICLES NEEDED THAT  MUCH OIL.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":885895,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2000","dateComplaintFiled":"04/13/2001","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKES GRINDED WHILE DRIVING.  HAD TO BE CHANGED 3 TIMES WITHIN A YEAR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":885898,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2000","dateComplaintFiled":"04/13/2001","vin":"","components":"EXTERIOR LIGHTING,VISIBILITY","summary":"WHILE DRIVING HEADLIGHTS DIMMED. THEN,  PASSENGER'S SIDE WINDOW FELL OUT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":885686,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/11/2001","vin":"2FMDA5142WB","components":"POWER TRAIN","summary":"CONSUMER HAS REPLACED TRANSMISSION 3 TIMES WITHIN 51,000 MILES. FORD WAS NOT ABLE TO DETERMINE CAUSE OF  PREMATURE FAILURE OF TRANSMISSION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":885722,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2001","dateComplaintFiled":"04/11/2001","vin":"ADD","components":"POWER TRAIN","summary":"VEHICLE DOWNSHIFTED FROM 4TH GEAR TO 3RD  GEAR AND LOWER WHILE DRIVING AT 65 MPH.  DEALER'S RESPONSE WAS THAT IT  DID NOT HAPPEN. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":743868,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2001","dateComplaintFiled":"04/11/2001","vin":"1FMPU18L1WL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE SITTING AT IDLE, THE ENGINE BLEW A SPARKPLUG FROM THE CYLINDER, COMPLETELY STRIPPING THE THREADS AND REQUIRING AN ENTIRE NEW HEADER ASSEMBLY ($1800 REPAIR).  I HAD NEVER HEARD OF SUCH A FAILURE BUT THE DEALER HAS SEEN IT ON OTHER EXPEDITIONS/NAVIGATORS AND F-150 PICKUPS.  THIS SUV IS USED AS MY WIFE'S \"MINI VAN\" AND DOES NOT PULL TRAILERS OR GO OFF-ROAD.  THERE HAS TO BE A MANUFACTURING DEFECT WITH THE ALUMINUM HEAD.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":743841,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2001","dateComplaintFiled":"04/10/2001","vin":"2FMDA5147WB","components":"STEERING,EQUIPMENT","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":885443,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2001","dateComplaintFiled":"04/09/2001","vin":"2FMZA5140WB","components":"SUSPENSION","summary":"WHILE DRIVING 5 MPH  FRONT  DRIVER'S SIDE COIL SPRING BROKE. *AK  CONSUMER STATES THAT THE STRUT WAS RUINED AND FORD PAID FOR ALL REPAIRS.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":743663,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/1999","dateComplaintFiled":"04/07/2001","vin":"2FMDA5147WB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":885272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2001","dateComplaintFiled":"04/06/2001","vin":"2FMDA5141WB","components":"STEERING,SERVICE BRAKES, HYDRAULIC","summary":"TIE ROD AND ROTORS  NEEDED TO BE REPLACED AT APPROXIMATELY 35000 MILES.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":885118,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2001","dateComplaintFiled":"04/05/2001","vin":"2FMDA5144WB","components":"SUSPENSION","summary":"EA-00-027 ; FRONT COIL SPRING WHICH IS PART OF  SUSPENSION,  BROKE. THIS, IN RETURN,   SPLIT AND CUT TIRE,CAUSING  TIRE TO GO FLAT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":885129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2001","dateComplaintFiled":"04/05/2001","vin":"2FMZA5145WB","components":"SUSPENSION","summary":"FRONT COIL SPRING BROKE AND RUPTURED FRONT RIGHT TIRE OF THE VEHICLE.  DEALERSHIP HAS NOT INFORMED CONSUMER FOR REASON OF DEFECT.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":885016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2001","dateComplaintFiled":"04/04/2001","vin":"2FMZA5144WB","components":"EXTERIOR LIGHTING","summary":"CONSUMER WAS ISSUED  RECALL 00V168000/ MANUFACTURER'S  RECALL 00S14 FOR  DAYTIME RUNNING LIGHTS.  VEHICLE WAS MADE IN ACCORDING TO CANADIAN STANDARDS. FORD WANTED  CONSUMER TO SIGN A STATEMENT SAYING THAT THEY WILL NOT BE HELD RESPONSIBLE FOR NOT  NOT DISCONNECTING  VEHICLE, IT COULD CATCH ON FIRE. CONSUMER JUST WANTED IT REPAIRED.*AK  CONSUMER IS REQUESTING THAT LIGHTS BE FIXED AND NOT BLOCKED.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":743515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2001","dateComplaintFiled":"04/04/2001","vin":"2FMDA5144WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"STOPPED AT TRAFFIC LIGHT, UPON ACCELERATION TRANSMISSION WOULD NOT ENGAGE. ENGINE REVVED AS IF IN NEUTRAL. ALSO OCCURRED AS ACCELERATING FROM A STOP TO MAKE A TURN. PRESENTED A VERY DANGEROUS SITUATION OF BEING PUT INTO THE PATH OF ON COMING TRAFFIC. TURNING ENGINE OFF AND THEN BACK ON WOULD ALLOW TRANSMISSION TO ENGAGE. DEALER DETERMINED THAT THE TRANSMISSION HAD FAILED AT 43,621 MILES AND HAD TO BE REPLACED. AFTER FOUR DAYS IN SERVICE AND A COMPLETE NEW TRANSMISSION, WITHIN 12 HOURS NEW TRANSMISSION DEVELOPED AT LEAST TWO SERIOUS LEAKS OF TRANSMISSION FLUID. DEALER SAYS THIS IS NOT UNCOMMON. THE UNIT IS SEALED AND CAN NOT BE SERVICED BY THEM. I AM WAITING TO HEAR IF I NEED ANOTHER COMPLETE NEW TRANSMISSION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":743544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2001","dateComplaintFiled":"04/04/2001","vin":"2FMDA5141WB","components":"SUSPENSION","summary":"VAN PARKED IN DRIVEWAY, BOTH FRONT COIL SPRINGS BROKE SIMULTANEOUSLY CAUSING FRONT OF VEHICLE TO DROP 5 INCHES AND NEARLY PIERCING SIDEWALLS OF BOTH FRONT TIRES. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":884947,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2000","dateComplaintFiled":"04/03/2001","vin":"2FMZA514XWB","components":"EXTERIOR LIGHTING,STRUCTURE","summary":"ONGOING PROBLEM WITH DOOR AJAR LIGHT STAYING ON WHILE ALL DOORS ARE PROPERLY CLOSED.  DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF ITS WARRANTY, AND NOTHING WOULD BE DONE.  *AK  *JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":884803,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2001","dateComplaintFiled":"04/02/2001","vin":"2FMDA5140WB","components":"POWER TRAIN","summary":"WHILE DRIVING AUTOMATIC TRANSMISSION WOULD FAIL TO SHIFT PROPERLY. WHEN  GAS PEDAL WAS PRESSED  VEHICLE WOULD STOP. HAD IT TOWED TO DEALERSHIP, AND WAS INFORMED THAT GEARS BROKE OFF.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":884822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/02/2001","vin":"2FMZA5134WD","components":"POWER TRAIN","summary":"WHEN DRIVING AT ANY SPEED  VEHICLE STARTED TO JERK.  ALSO,  PROBLEM OCCURRED MORE SINCE TRANSMISSION FILTER HAS BEEN CHANGED. CONSUMER HAS CONTACTED  DEALER, DEALER NOTED THAT TRANSMISSION SHIFT GEAR IS SLIPPING WITHIN THE TRANSMISSION. PLEASE PROVIDE ANY FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":743410,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2000","dateComplaintFiled":"04/02/2001","vin":"2FMZA5145WB","components":"POWER TRAIN","summary":"I HAVE RETURNED MULTIPLE TIMES TO THE DEALER WITH A \"HARD SHIFT\" PROBLEM, FIRST TO SECOND. I EVEN CONTACTED FORD MOTOR COMPANY, AND THEY SAID THERE WAS NOTHING THEY COULD DO, AND REFERRED ME BACK TO THE DEALERSHIP. I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM, ONE THAT OCCURS ON A DAILY BASIS, AT LOW SPEEDS. THE DEALER DROVE MY CAR FOR A DAY, BUT EVIDENTLY DID NOT NOTICE ANY PROBLEM. AS SOON AS I GOT THE CAR BACK, THE PROBLEM WAS BACK. I HAVE SPENT UPWARDS OF $3000, FOR REPAIRS THAT I WAS TOLD WOULD RECTIFY THE PROBLEM, BUT IT PERSISTS. THIS INCLUDED EXTENSIVE FRONT END WORK THAT THEY CLAIMED WOULD FIX THE PROBLEM; THIS INCLUDED A FRONT-END ALIGNMENT AND SUB-FRAME SHIFT; POWER STEERING FLUSH; REPLACE FRONT STRUTS; REPLACE FRONT SHOCKS; REPLACE FRONT SWAY BAR, LINKS; PROBLEM PERSISTS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":743453,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2001","dateComplaintFiled":"04/02/2001","vin":"2FMDA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE FAILURE 1 MONTH AFTER HEAD GASKET REPLACEMENT AND APPROXIMATELY 2000 MILES. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":743306,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/30/2001","vin":"2FMDA5148WB","components":"STRUCTURE,INTERIOR LIGHTING","summary":"DOOR OPEN INDICATOR STAYS ON, CAUSES INTERIOR LIGHT TO STAY ON. EVERY OTHER 1998 FORD I KNOW HAS SAME PROBLEM (7 VEHICLES). NIEGHBOR HAS HAD THIER VAN (98) WORKED ON 4 TIMES IN ONE YEAR. DEALER NOT HELPFULL. FORD HAS BLINDERS ON, ACTS AS IF THEY KNOW NOTHING ABOUT THOS PROBLEM. ALL I WANTED IS FORD TO SAY THEY KNEW IT WAS A PROBLEM, AND THEY WERE WORKING ON A SOLUTION. FORDS INTEGRITY IS IN QUESTION WITH ME.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":743328,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":8,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/30/2001","vin":"","components":"TIRES","summary":"JUST AN ANGRY CITIZEN WHO HOPES THAT MAYBE YOU CAN STEER ME IN A PROPER DIRECTION.  I WAS TRAVELING THROUGH CALIFORNIA TO SANTA CRUZ FOR VACATION.  I OWN A 1992 MAZDA EXTENDED CAB 4X4 AND WAS THE LAST OF FOUR CARS IN A VERY SERIOUS ACCIDENT IN WHICH A BRAND NEW LOOKING (I DON'T KNOW THE ACTUAL YEAR) BLEW A TIRE (OR LOST FRONT WHEEL) AND FLIPPED.  MY VEHICLE IS TOTALLED AND IT WILL COST ME THOUSANDS TO REPLACE SINCE MY INSURANCE WILL NOT COVER ALL DAMAGES.  POLICE FILLED OUT REPORTS, PEOPLE TAKEN AWAY IN HELICOPTERS.... YET MY INSURANCE COMPANY CAN'T SEEM TO FIND ANY POLICE REPORTS.  DO I HAVE ANY RIGHTS TO PURSUE AS THE CONSUMER?  SHOULDN'T FORD OR THE INSURANCE COMPANY OF THE MINIVAN PAY FOR MY LOSSES?  I DON'T MEAN TO SOUND SELFISH OR COLD SINCE MANY PEOPLE WERE HURT, BUT I AM CURRENTLY BEING PARTIALLY COVERED BY MY INSURANCE FOR LOSSES THAT WERE NOT OF MY FAULT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":884185,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2001","dateComplaintFiled":"03/26/2001","vin":"1FMPU18L9WL","components":"ENGINE AND ENGINE COOLING","summary":"FLUID FROM THE COOLING SYSTEM LEAKED FROM HOSES AND DRIPPED ON  #4 SPARK PLUG, CAUSING  PLUG NOT TO FUNCTION.  PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":743056,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2001","dateComplaintFiled":"03/26/2001","vin":"2FMZA5141WB","components":"POWER TRAIN","summary":"TOOK IN THE VEHICLE FOR A ROUTINE TRANSMISSION FLUID FLUSH WITH REMOVING THE PAN AND REPLACING THE FILTER, ETC.  AT THE LOCAL TRANSMISSION SHOP, THEY DISCOVERED PIECES OF METAL (PIECES OF A RING & AN ACCUMULATOR PART) IN THE PAN WHEN IT WAS REMOVED.  SERVICEMAN SAID THAT IT HAD PROBABLY BEEN LIKE THAT WHEN WE PURCHASED.  THAT IT WAS MOST LIKELY A DEFECTIVE PART.  HE HAS SEEN MANY WINDSTARS WITH THE SAME PROBLEM.  (OUR RELATIVE HAD THE SAME PROBLEM WITH A 1997 WINDSTAR)  HE HAS SEEN 1995-2001 WITH THESE SAME PROBLEMS.  HE SAID IT WILL COST FROM $1400 - $4500 IF THE DEALER REPAIRS THE PROBLEM.  I AM GOING TO CONTACT THE DEALER TODAY AND POSSIBLY THE FORD COMPANY AS WELL. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":743089,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2001","dateComplaintFiled":"03/26/2001","vin":"1FMRU17L7WL","components":"TIRES","summary":"ON INTERSTATE AT 70MPH VEHICLE BECAME HARD TO CONTROL FOR ABOUT 2-3 MILES.  AS WE SLOWED DOWN THE  TIRE BLEW OUT. TIRE WAS SMOKING AND SHREDDED IN SEVERAL PLACES. WHEN RETURNED HOME WE TRIED TO GET MEDFORD LINCOLN DEALERSHIP IN DOTHAN, AL  TO REPLACE THE TIRE. THEY STATED IT WAS A ROADHAZARD AND WOULD SELL US A TIRE FOR $135. WE  TOOK  THE TIRE TO A GOODYEAR DEALERSHIP IN DOTHAN, AL AND THAY STATED THEY FOUND A PIECE OF PLASTIC IN THE TIRE AND SAID THAT WAS WHAT MADE IT SHRED AND GAVE US A PIECE OF PLASTIC HE SAID WAS LYING IN THE TIRE. WE TOOK THE VEHICLE BACK TO MEDFORD AND THEY SAID THEY SAW THE PLASTIC THE DAY BEFORE BUT NEVER SAID ANYTHING ABOUT IT TO US. WAS THERE REALLY A PIECE OF PLASTIC IN THE TIRE AND IF SO HOW DID IT GET IN THE TIRE AND WHY DIDN'T MEDFORD LINCOLN DEALERSHIP IN DOTHAN, AL MENTION IT WAS IN THERE, OR WAS THIS JUST A COVER UP ON THERE PART? WE NOTICED ON A WEB SITE WHERE THERE HAD BEEN COMPLAINTS ABOUT GOODYEAR WRANGLER TIRES BEFORE.  WE JUST WANT THE TIRE REPLACED AND CONFIDENCE THAT OUR OTHER TIRES ARE SAFE.  *AK (TIRESIZE: P255/70R16)( DOT NUMBER:  TIRE SIZE: P255/70R16 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":560562,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2000","dateComplaintFiled":"03/26/2001","vin":"","components":"SUSPENSION","summary":"THE RIGHT FRONT COIL SPRING FAILED WHILE DRIVING.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":884100,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/17/2000","dateComplaintFiled":"03/26/2001","vin":"2FMDA51V1WB","components":"TIRES","summary":"FRONT LEFT FIRESTONE TIRE  ON FORD, WINDSTAR, 1998 BLEWOUT.  *AK  FIRESTONE FR680 P205/70R15, DOT# E4027490, CONSUMER RECEIVED NOTIFICATION FROM CLAIMS PRECESSING STATING CONSUMER WOULD RECEIVE A DECISION WITHIN 30 DAYS, HOWEVER HAS HEARD NOTHING, CONSUMER STATES 1 PERSON WAS INJURED.  *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":883769,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/22/2001","vin":"2FMDA51U5WB","components":"VEHICLE SPEED CONTROL","summary":"WHILE DRIVING AT ANY SPEED AND WHEN ATTEMPTING TO STOP VEHICLE BY APPLYING FORCE TO BRAKE PEDAL,  BRAKES DID NOT RESPOND.  VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING, CAUSING UNWANTED AND UNEXPECTED ACCELERATION. CONSUMER HAS CONTACTED DEALER, DEALER CORRECTED PROBLEM. CONSUMER CURRENTLY NOTICED THAT CURISE CONTROL WAS INOPERABLE. *AK  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":883613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/21/2001","vin":"2SMDA5143WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"APPLIED BRAKES AND WAS ATTEMPTING TO ACCELERATE  TO GO INTO PARKING LOT WHEN ANTI-LOCK BRAKES LOCKED UP, AND COMPLETELY FROZE WHILE DRIVING 5-10MPH . THIS COULD HAVE CAUSED REAR END ACCIDENT. COMPLETE ABS SYSTEM NEEDED TO BE REPLACED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":883692,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2001","dateComplaintFiled":"03/21/2001","vin":"2FMDA5142WB","components":"SUSPENSION","summary":"EA00027; LEFT FRONT COIL SPRING BROKE, CAUSING TIRE TO RIDE IN FENDER.*AK   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":742818,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2001","dateComplaintFiled":"03/21/2001","vin":"2FMDA5142WB","components":"SUSPENSION","summary":"BROKEN FRONT SPRING. *AK FRONT STRUT SPRING BROKE CAUSING GROANING NOISE IN THE FRONT WHELL AREA, BROKE SPRING ALSO CAUSED THE VAN TO LEAN TOT HE LEFT.  NLM 4/12-01","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":742818,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2001","dateComplaintFiled":"03/21/2001","vin":"2FMDA5142WB","components":"SUSPENSION","summary":"THE LEFT FRONT SPRING BROKE CAUSING NOISE FROM THE WHEEL AREA, THE CONSUMER REQUESTED REIMBURESEMENT.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":883540,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2001","dateComplaintFiled":"03/20/2001","vin":"2FMDA5149WB","components":"SUSPENSION","summary":"LEFT FRONT COIL SPRING BROKE AND IMBEDDED ITSELF IN  LEFT WALL OF  TIRE WHEN BACKING OUT OF A PARKING SPACE.  *AK  THERE WAS VERY LOUD GROANING NOISE COMING FROM FRONT END WHEN THE CONSUMER STARTED TO DRIVE THE VEHICLE, AND THE FRONT END COLLAPSED SOON AFTER  BECAUSE THE FRONT LEFT TIRE HAD DEFLATED AS THE RESULT OF THE COIL SPRING BREAKING AND SLASHING THE TIRE. *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":883395,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2001","dateComplaintFiled":"03/19/2001","vin":"1FMPU18L7WL","components":"SEATS","summary":"LATCH ON SECOND ROW SEAT IS BROKEN, BACK OF SEAT FALLS FORWARD AND BACKWARD. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":883191,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2000","dateComplaintFiled":"03/15/2001","vin":"2FMZA5146WB","components":"STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,TIRES","summary":"CONSUMER HAS EXPERIENCED SEVERAL PROBLEMS WITH THE TRANSMISSION, DEALER HAS REPLACED IT ONCE, HOWEVER PROBLEMS CONTINUE, CONSUMER HAS FILED FOR A REQUEST FOR ARBITRATION, VEHICLE BUCKS, JERKS, AND JUMPS INTO GEAR BEFORE TAKING OFF.  VEHICLE SHIMMIES FROM ONE SIDE TO ANOTHER UPON ACCELERATION, THERE IS A THUMPING SOUND HEARD ALSO AT TIMES WHILE DRIVING.  VEHICLE EXPERIENCED A SPEED SENSOR CIRCUIT PROBLEM.  SPEEDOMETER JUMPS.  PROBLEM WITH POWER STEERING, DEALER ADJUSTED RACK AND PINION AND MADE OTHER REPAIRS TO STEERING MECHANISM.  RIGHT SIDE BRAKE LIGHT BULB FAILED.  BATTERY FAILED.  CONSUMER STATED IT FELT AS IF VEHICLE WAS GOING TO STALL SOMETIMES, ENGINE HAS NO POWER AT ACCELERATION, ENGINE BELT WAS NOISY AND WAS REPLACED.  TIRE HAD A SLOW LEAK DUE TO LOOSE TIRE VALVE.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":883097,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2001","dateComplaintFiled":"03/14/2001","vin":"1FMPU18L9WL","components":"VEHICLE SPEED CONTROL","summary":"ACCELERTOR PEDAL STICKING DURING COLD WEATHER CONDITION. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER  THAT THEY WOULD CONTACT THE DEALER,  NO  RESPONSE WAS RECEIVED FROM THEM AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":882822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/13/2001","vin":"2FMZA514XXB","components":"STEERING","summary":"WHEN TURNING STEERING WHEEL LEFT OR RIGHT IT WILL MAKE A TERRIBLE GRINDING NOISE. DEALER HAS REPLACED RACK AND PINION STEERING,   BUT NOISE HAS REOCCURRED AGAIN.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":882962,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/1998","dateComplaintFiled":"03/13/2001","vin":"FILL IN","components":"SUSPENSION","summary":"ENGINE WOULD HAVE SEVERE VIBRATION. ITS VERY NOTICEABLE WHEN VEHICLE IS IDLING. PROBLEM IS INTERMITTENT. TOOK TO DEALERSHIP, AND WAS INFORMED THAT VIBRATION WAS NORMAL.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900608,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2001","dateComplaintFiled":"03/13/2001","vin":"2FMDA51U9WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE EXPERIENCED FIRE IN THE ENGINE COMPARTMENT, CLAIM 59-V719-855.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900608,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2001","dateComplaintFiled":"03/13/2001","vin":"2FMDA51U9WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE EXPERIENCED FIRE IN THE ENGINE COMPARTMENT, CLAIM 59-V719-855.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":882508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2001","dateComplaintFiled":"03/08/2001","vin":"2SMZA51UXWB","components":"SUSPENSION","summary":"CONSUME R WAS TRAVELING A LOW SPEED MAKING A TURN AND  THERE WAS A MOANING SOUND LIKE A GRINDING NOISE,  ALIGNMENT WAS OFF PEAK.   DEALERSHIP WAS AWARE OF PROBLEM.-*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":882522,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/1999","dateComplaintFiled":"03/08/2001","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION IS SHIFTING HARD AND ROUGH, IT MAKES A SLAMMING NOISE WHILE GOING INTO EACH GEAR.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":742137,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2001","dateComplaintFiled":"03/08/2001","vin":"2FMDA514XWB","components":"POWER TRAIN","summary":"THE TRANSMISSION S BLOWN I FIND THAT ODD FOR A 3 YR OLD CAR WITH LESS THAN 65K MILES AND WELL MAINTAINED ON MY PART.  FORD HAS OFFERED NO FINANCIAL HELP. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":742153,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/1999","dateComplaintFiled":"03/08/2001","vin":"2FMZA5LU7WB","components":"STRUCTURE","summary":"DOOR SENSOR REPLACED IN 1999 \"JUST GOES BAD\" RICK HUNT FORD IN WARRENTON VA. SAYS.WENT BAD AGAIN. INTERIOR LIGHTS STAY ON UP TO TWENTY MPH.  SOMETIMES THE CHIMES ARE ON THE SAME WAY , SOMETIMES THE CHIMES AND ALL INTERIOR LIGHTS COME ON AT TRAFFIC LIGHTS AND CUT OFF AGAIN AT20 MPH, BUT DIP DOWN TO15 MPH AND THEY ALL START ON AGAIN. SOMETIMES THE DOOR LOCKS POP TO UNLOCK POSITION ALSO.DO I HAVE THE ONLY VEHICAL LIKE THIS?*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":562184,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2001","dateComplaintFiled":"03/08/2001","vin":"1FMRU18W7WL","components":"SUSPENSION","summary":"WHILE DRIVING VEHICLE SEEMED TO WANDER, VEHICLE WAS TAKEN INTO DEALER AND CONSUMER WAS INFORMED THAT THE FRONT TORSION BAR BROKE, THIS HAS SINCE HAPPENED AGAIN THE SECOND TIME CONSUMER NOTICED THAT VEHICLE WAS LEANING TO THE LEFT, VEHICLE WAS TAKEN BACK TO DEALER AND CONSUMER WAS INFORMED THAT FRONT TORSION BAR HAD BROKE AGAIN.*YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":882290,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/07/2001","vin":"","components":"SUSPENSION","summary":"WHILE TRAVELING 35 MPH RIGHT FRONT COIL SPRING HAD BROKEN, CAUSING FRONT END TO DROP 6 INCHES. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":742072,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2001","dateComplaintFiled":"03/07/2001","vin":"1FMEU18W3WL","components":"SUSPENSION","summary":"FRONT TORSION BAR SNAPPED UNDER NORMAL USAGE, DEALER CLAIMS ITS NOT A WARRANTY ITEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":560219,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2000","dateComplaintFiled":"03/06/2001","vin":"2FMDA5146WB","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"VEHICLE IS EXPERIENCING A STALLING PROBLEM, DEALER HAS REPLACED THE ALTERNATOR AND PERFORMED TSB 982506, HOWEVER PROBLEM IS STILL OCCURRING, A CUSTOMER SERVICE REP FROM FORD WAS SUPPOSED TO CALL CONSUMER BACK REGARDING PROBLEM AND HAS NOT.   *SLC   CONSUMER STATES HE HAS SINCE DISCOVERED THAT THE PROBLEM WITH THE VEHICLE IS AN ENGINEERING DEFECT IN THE FUEL INJECTOR CAUSING THE ENGINE TO SHUT DOWN AT  SLOW SPEEDS WHEN THE VEHICLE IS TURNING.*JB","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":742003,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2001","dateComplaintFiled":"03/06/2001","vin":"1FMRU18W7WL","components":"SUSPENSION","summary":"FRONT LEFT SIDE TORSION BAR, (PART # F75A-AMA) SNAPPED, WHILE TRAVELING AT 40 MPH, WHICH HAD I BEEN TRAVELING AT A GREATER SPEED, MAY HAVE RESULTED IN A ROLL OVER.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":882145,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2001","dateComplaintFiled":"03/05/2001","vin":"2FMZA5146WB","components":"POWER TRAIN","summary":"WHILE DRIVING  TRANSMISSION COULD SHIFT GEAR WITHOUT PRIOR WARNING. HAD TO BE REPLACED DUE TO SLIP SHIFTING. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":560082,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/11/2001","dateComplaintFiled":"03/05/2001","vin":"","components":"POWER TRAIN","summary":"WHILE WARMING VEHICLE UP, IT SURGED FORWARD AND THEN BACKWARD, IT RAN OVER CONUMER'S TOES AND THE DOOR HIT CONSUMER IN FACE, VEHICLE DRAGGED CONSUMER FOR ABOUT 6 FEET BEFORE IT STOPPED, IT ALSO TOOK OUT 2 POSTS OF THE DECK, CONSUMER STATES A RECALL REGARDING THE POWERTRAIN CONTROL MODULE WAS RECEIVED AND FEELS THIS MIGHT BE THE CAUSE OF THE ACCIDENT, HOWEVER VEHICLE IS STILL AT DEALER AWAITING REPAIRS.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":741884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2001","dateComplaintFiled":"03/04/2001","vin":"2TMDA5147WB","components":"SUSPENSION","summary":"WHILE DRIVING VAN APPROACHING A MAJOR HIGHWAY THE LEFT FRONT COIL SPRING BROKE WITHOUT ANY WARNING CAUSING THE LEFT FRONT TIRE TO BE SLICED OFF IT'S RIM.  THE DRIVER LOST CONTROL OF VAN BUT WAS ABLE TO EVENTUALLY CONTROL IT.  WHEN THE SPRING WAS EXAMINED THERE WAS NO RUST ON THE OUTER PORTION OF IT.  IT WAS COATED COMPLETELY WITH FACTORY PAINT.  IT DID HOWEVER SHOW SIGNS THAT IT CRACKED PRIOR TO IT BREAKING AS THERE WAS A VERY SLIGHT AMOUNT OF RUST 3/4 OF THE WAY THROUGH ACTUAL CROSSSECTION OF THE SPRING.  OTHER REPORTS OF THIS HAPPENING IN SALT BELT STATES.  I BELIEVE THIS MAY BE TEMPERATURE RELATED AS IT IS COLD IN ALL THE SALT BELT STATES.  IT IS APPARANT THAT THIS SPRING MAY BE TOO BRITTLE AND THE COLD WEATHER MAKES IT WORSE.  THE MAJOR PROBLEM IS WHEN IT SLICES THE TIRE OFF THE RIM AT HIGHWAY SPEEDS.  I HAVE PICTURES OF SPRING AND TIRE.ARENTATENT THATTURE RELATED BREAK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":881820,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/1999","dateComplaintFiled":"03/01/2001","vin":"","components":"WHEELS","summary":"THREE OF RIM WHEEL BASES HAVE CRACKED. THIS CAUSED A CLONKING SOUND WHEN DRIVING.  DEALR HAS BEEN CONTACTED.*AK  WHEELS USUALLY CRACK 6-7 MONTHS AFTER BRAKES WERE SERVICED.  TIRE TREAD SEPARATION AND OUT OF ROUND ARE CAUSED BY THE FAULTY WHEELS.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":881883,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/1999","dateComplaintFiled":"03/01/2001","vin":"2FMZA5145WB","components":"STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,INTERIOR LIGHTING","summary":"VARIOUS PROBLEM WITH POWER LOCK LOCKING BY  ITSELF/WINDSHIELD WIPERS WORKING INTERMITTENTLY/DOME LIGHT NOT OPERATING, AND  DOOR AJAR LIGHT STAYING ON. VEHICLE BEEN IN / OUT OF DEALER SHOP ON SEVERAL OCCASIONS, AND PROBLEMS STILL REOCCURRING.   *AK  POSSIBLE ELECTRICAL PROBLEM WITH FAILURE OF POWER LOCKS, WINDSHIELD WIPERS, DOME LIGHT, DOOR AJAR LIGHT, DOOR AJAR SWITCH,  LIFT GATE DOOR AJAR SWITCH, BATTERY SAVER RELAY INOPERABLE, AND WASHER LIGHT ILLUMINATING.  BRAKES NOISY AT TIMES, DEALER STATED THIS WAS DUE TO BRAKE DUST.  POWER STEERING IS NOISY WHEN TURNING BACK AND FORTH, DEALER REPLACED TIE ROD END.  SLIDING DOOR RATTLES WHILE DRIVING OVER BUMPS, DEALER ADDED FOAM TAPE TO BACK SIDE OF PANEL, DRIVER DOOR RATTLES, SLIDING DOOR HARD TO OPEN AT TIMES, DEALER LUBED SLIDING HINGES AND LATCH.  DEALER REPLACED SHOCKS DUE TO RATTLING NOISE WHEN RIDING OVER BUMPS.  DRIVEBELT REPLACED.  MAF SENSOR REPLACED DUE TO HESITATION.  WINDOW GUIDE DID NOT FIT TIGHT.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":741731,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2001","dateComplaintFiled":"03/01/2001","vin":"1FMRU17L8WL","components":"VISIBILITY","summary":"'FORD KNOWS THAT THE HEATER HOSE HAS A BAD CONNECTION POINT AT THE FIREALL, THIS RESULTS IS DRIPPING WATER ON THE #4 COIL PACK NAD CAUSES IT TO BURN OUT.  THIS SHOULD BE A RECALL ITEM BECAUE SO MANY OTHER PEOPLE WITH FORD EXPEDITIONS ARE INCURING THE SAME PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":741735,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2001","dateComplaintFiled":"03/01/2001","vin":"2FMZA5IUBWB","components":"STRUCTURE","summary":"THE DOOR LOCKS ON THIS VEHICLE ARE OPERATED BY SWTICHES ON THE FRONT DOORS AND AT THE REAR STORAGE AREA. THESE SWITCHES WILL NO LONGER ACTIVATE THE LOCKS ON THE TWO FRONT DOORS. THE DEALERSHIP CHECKED THE PROBLEM AND ADVISED THAT THE DOORS NEED NEW \"ACTUATORS\" AT A COST OF $70 PER DEVICE, PLUS CLOSE TO $200 TO INSTALL THEM.  I AM CONCERNED THAT THESE LOCKS SHOULD FAIL AT THIS POINT IN THE LIFE OF THE CAR.  I HAVE HAD SIMILAR LOCKS ON SEVERAL CARS AND NEVER HAD THEM FAIL, MUCH LESS AT SUCH AN EARLY DATE. PLEASE NOTE THAT I HAVE OWNED THE CAR LESS THAN THE 36 MONTHS NORMALLY COVERED BY WARRANTY, THOUGH THE 36,000 MILE THRESHOLD HAS LONG SINCE PASSED. I ARGUED WITH THE DEALERSHIP, HOWEVER, THAT THE DOOR LOCKS ARE NOT ELEMENTS OF THE CAR SO AFFECTED BY MILEAGE, BUT MORE LIKELY BY USAGE OVER TIME.  THEY WOULDN'T BUDGE ON FIXING THEM.  I AM CONCERNED ABOUT THIS FROM A SAFETY STANDPOINT BECAUSE THE FRONT LOCKS CANNOT BE MANUALLY UNLOCKED FROM THE INTERIOR.  IN AN ACCIDENT, THIS COULD PROVE FATAL.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":881742,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2001","dateComplaintFiled":"02/28/2001","vin":"2FMDA5147WB","components":"SUSPENSION","summary":"CONSUMER WAS TRAVELING 45MPH ON  HIGHWAY AND SHE WAS APPROACHING A MAJOR HIGHWAY ON  RAMP, AND HEARD A BOOMING NOISE.  SPRING BROKE AND PIERCED  LEFT RIGHT DRIVER'S SIDE TIRES.   SHE WAS ABLE TO PULL OVER TO  SHOULDERS.*AK   THE CONSUMER BELIEVES THE CAUSE OF THE SPRING BREAKING WAS COLD TEMPERATURE RATHER THAN CORROSSION.  HOWEVER, THE CONSMER ALSO INDICTED THAT SPRINGS WERE BREAKING ONLY IN AREA OF HEAVY SALT ROADS.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":881788,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2001","dateComplaintFiled":"02/28/2001","vin":"1FMPU18L2WL","components":"AIR BAGS","summary":"CONSUMER  WAS STOPPED AT A STOP SIGN WITH 2 VEHICLES IN FRONT,  CONSUMER WAS 20 FEET FROM CAR IN FRONT. CONSUMER NOTICED SOMETHING WHITE IN REAR MIRROR, AND WITHIN SECONDS,  CONSUMER  WAS REAR ENDED AT ABOUT  40 MPH BY  OTHER VEHICLE.     NONE OF  AIRBAGS DPLOYED. IF CONSUMER DIDN'T HAVE  A SEAT BELT ON  WOULD HAVE BEEN KNOCKED THROUGH  WINDOW.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":741668,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2001","dateComplaintFiled":"02/28/2001","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION (REPLACEMENT) STICKS IN 2ND GEAR JUST LIKE ORIG. DID AT 4400 MILES. ORIG. STUCK IN SECOND AT 4400 MI. AND WAS REPLACED. REPLACEMENT HAS ROUGH SHIFT AND OTHER PROBLEMS REPORTED TO YOU BY OTHERS. FORD TRANS. HAVE A DEFECT THAT SHOULD BE RECALLED!!  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":741687,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2000","dateComplaintFiled":"02/28/2001","vin":"2FMDA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"FIRST INCIDENT 11-13-00.  ENGINE STALLED MAKING LEFT TURN AGAINST ONCOMING TRAFFIC.  VAN SERVICED AT FORD COUNTRY, HENDERSON, NV AND ALTERNATOR CHANGED.  FOUR MORE OF SAME TYPE INCIDENTS IN FEBRUARY.  CAR RETURNED TO FORD COUNTRY IN HENDERSON FOR THIS COMPLAINT.  MILEAGE 35024.  THEY PERFORMED TSB 982506.  SENT LETTER AND CALLED FORD CUSTOMER SERVICE.  ANDREA INSISTED THAT THE CAR BE LOOKED AT ONCE MORE AT COLORADO RIVER FORD IN KINGMAN, AZ.  SHE SAID SHE MADE APPOINTMENT AND ARRANGED FOR A LOANER VAN OR LARGE CAR.  CONTACT WAS STEVE.  WE DROVE 40 MILES FOR THE APPOINTMENT.. ON THE WAY WE HAD ANOTHER STALLING INCIDENT.  WE ARRIVED FOR THE APPOINTMENT, STEVE DID NOT HAVE A LOANER CAR.  WE HAD TO LEAVE AND WHEN AT HOME CALLED FORD AGAIN.  WE WERE PROMISED A CALL BACK FROM ANDREA WITHIN 1/2 HOUR.  IT IS NOW MORE THAN 24 HOURS AND WE ARE STILL WAITING FOR THE CALL BACK.  THIS IS A VERY DANGEROUS SITUATION.  WE WERE TOLD BY TWO PEOPLE AT THE DEALERSHIP IN HENDERSON THAT FORD IS AWARE OF THIS PROBLEM. STALLING COULD CAUSE A CRASH SITUATION WITH BOTH ONCOMING TRAFFIC AND TRAFFIC BEHIND US.  DOES THE BODY COUNT HAVE TO RISE BEFORE SOMETHING IS DONE ABOUT IT?  WILL THIS BECOME ANOTHER SITUATION LIKE THE TIRE PROBLEM?  I WILL ALSO BE SENDING A COPY OF THIS TO YOU IN THE MAIL.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":881516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/27/2001","vin":"","components":"SEAT BELTS","summary":"RESTRAINT ON  DRIVER'S SIDE ON SECOND ROW HAS SHREADED FROM  TOP OF  RESTRAINT.  DEALER WILL BE NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":881419,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2001","dateComplaintFiled":"02/26/2001","vin":"2FMZA5141WB","components":"SEATS","summary":"A FIRE HAD DEVELOPED UNDER  DRIVER'S SEAT.  MANUFACTURER WAS NOTIFIED.  PLEASE PROVIDE ANY FURTHER DETAILS ON THIS MATTER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":881478,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2001","dateComplaintFiled":"02/26/2001","vin":"2FMZA5141WB","components":"STEERING,ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING STRAIGHT OR WHEN MAKING AN U TURN ABOUT ANY MPH  STEERING WHEEL WILL LOCK UP WITHOUT A PRIOR WARNING.  THEN, ENGINE WILL STALL. DEALER SAID THIS PROBLEM COULD NOT BE FOUND.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":741532,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2001","dateComplaintFiled":"02/26/2001","vin":"2FMDA514XWB","components":"SUSPENSION","summary":"FRONT LEFT COIL SPRING BROKE WHILE VAN WAS PARKED. SEE NHTSA EA00027 AND PE00024. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":741501,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2001","dateComplaintFiled":"02/25/2001","vin":"2FMDA5143WB","components":"SUSPENSION","summary":"THE LEFT FRONT COIL SPRING FAILED ABRUPTLY WHEN BRAKING FOR A TRAFFIC LIGHT, SLICED THE SIDEWALL OFF THE LEFT FRONT TIRE (BLOWING IT OUT), SEVERED THE MCFERSON STRUT AND DROPPED THE VEHICLE TO THE PAVEMENT. IF THE FAILURE HAD OCCURED 100 YARDS LATER AT THE ENTRANCE OF THE HIGH SPEED CONNECTOR (WHICH IS A SWEEPING RIGHT TURN) THE VEHICLE WOULD HAVE FLIPPED INTO THE ON-COMING LANE OF TRAFFIC. SINCE SPRING BREAKAGE PROBLEMS HAVE BEEN RECORDED ON WINDSTARS SINCE THE MODEL INTRO. IN 1996, WHY HAS THIS NOT PROMPTED ACTION FROM FORD??","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":741465,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2001","dateComplaintFiled":"02/24/2001","vin":"2FMDA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"BLOWN HEAD GASKET IS DIAGNOSIS AFTER NOTICEABLE LOSS OF ANTIFREEZE AND HEAT IN VEHICLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":881222,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/1998","dateComplaintFiled":"02/23/2001","vin":"2FMZA5149WB","components":"POWER TRAIN","summary":"AFTER A FULL STOP VEHICLE WILL NOT MOVE IN ANY GEARS.  PROBLEM IS INTERMITTENT. ENGINE WILL STILL IDLE LIKE IT'S IN NEUTRAL. DEALER CAN'T FIND WHAT'S WRONG BECAUSE WON'T DUPLICATE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":881323,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2001","dateComplaintFiled":"02/23/2001","vin":"","components":"SUSPENSION","summary":"WHEN TURNING TO THE RIGHT THERE'S A LOUD SQUEAKING NOISE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":881362,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2001","dateComplaintFiled":"02/23/2001","vin":"ADD","components":"POWER TRAIN","summary":"TRANSMISSION WENT OUT,  HAD TO BE REPLACED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":741406,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2001","dateComplaintFiled":"02/23/2001","vin":"2FMDA5141WB","components":"POWER TRAIN","summary":"AFTER REVIEWING NUMEROUS COMPLAINTS ABOUT THIS TRANSMISSION OF THE FORD WINDSTAR ON VARIOUS WEB SITES, I AM STRONGLY ENCOURAGING THE NHTSA TO LOOK IN THE CONTINUING FAILURE OF FORD TRANSMISSIONS IN THE FORD WINDSTAR.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":881098,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2001","dateComplaintFiled":"02/22/2001","vin":"1FMRU18W8WL","components":"VEHICLE SPEED CONTROL","summary":"WHILE PULLING INTO A PARKING SPACE ENGINE SUDDENLY ACCELERATED FOR NO KNOWN REASON, ALMOST CAUSED  VEHICLE TO RUN INTO  SIDE OF A BUILDING.  CONSUMER SLAMMED  ON BRAKES AND SHIFTED INTO PARK.VEHICLE AT DEALER SHOP FOR INSPECTION. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.  *AK   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":559871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/22/2001","vin":"2FMZA5142WB","components":"EXTERIOR LIGHTING","summary":"THE CONSUMER DOES NOT WANT THE VEHICLE DAYTIME RUNNING LAMP DISABLE PER RECALL NOTICE 00V-168 BECAUSE HE BELIEVES THEY ARE A SAFETY FEATURE, THE RECALL STATES THAT THIS VEHICLE WAS IMPORTED FROM CANADA ERRONEOUSLY, THE LAMPS ARE TOO BRIGHT AND DO NOT MEET U.S. STANDARDS.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":880966,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2000","dateComplaintFiled":"02/21/2001","vin":"2FMZA5142WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS BRAKE LIGHTS  WERE ON FOR A YEAR. DEALER COULD NOT FIND PROBLEM. IN DECEMBER, WHILE BRAK PEDAL WENT TO FLOOR AT 15 MPH, DEALER REPLACED HYDRAULIC UNIT. 4 DAYS LATER, PEDAL WENT TO FLOOR AGAIN.ALSO, DEALER REPLACED FRONT CALIPER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":880982,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/21/2001","vin":"","components":"SEAT BELTS","summary":"THE DRIVER'S SIDE/ PASSENGER'S SIDE/MIDDLE, AND REAR SHOULDER BELTS ARE COMING APART AT  WEBBING. DEALER REPLACED THEM  A YEAR AGO.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":741218,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/15/2000","dateComplaintFiled":"02/20/2001","vin":"1FMRU1768WL","components":"STRUCTURE","summary":"RUNNING BOARDS ARE VERY SLICK WHEN WET.  I DO NOT BELIEVE IT IS POSSIBLE TO SAFELY USE THEM WHEN WET.  MY WIFE, TWO OF MY SONS, AND I HAVE ALL FALLEN GETTING OUT OF THE VEHICLE DUE TO THE SLIPPERY RUNNING BOARD.  MY FALL RESULTED IN A BADLY BROKEN ARM AND HEAD TRAUMA.  FORD AND THE DEALER HAVE BEEN UNINTERESTED IN FIXING THIS PROBLEM IN MY CONTACTS WITH THEM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":741095,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2001","dateComplaintFiled":"02/18/2001","vin":"2FMDA5144WB","components":"POWER TRAIN","summary":"NO SUMMARY LISTED FOR ABOV EVEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":741036,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/16/2001","vin":"1FMRU18W8WL","components":"VEHICLE SPEED CONTROL","summary":"ACCELERATOR STICKS , HESITATES.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":880610,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2001","dateComplaintFiled":"02/15/2001","vin":"2FMDA5146WB","components":"SUSPENSION","summary":"AFTER STARTING VEHICLE CONSUMER  HEARD GRINDING SOUND, FRONT COIL SPRING HAD BROKEN. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":740836,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2001","dateComplaintFiled":"02/13/2001","vin":"1FMRU18W8WL","components":"STEERING","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":740846,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2001","dateComplaintFiled":"02/13/2001","vin":"2FMZA5140WB","components":"WHEELS","summary":"MY CONCERN IS WHY ALL FIVE STUDS THAT HOLD THE WHEEL ON BROKE AT ONCE, RESULTING IN LOSE OF STEERING. THE BODY SHOP AND THE INSURANCE AGENT COULD OFFER NO GOOD REASON FOR THIS FAILURE, THEY SAID MAYBE THE LUG NUTS WERE OVER TIGHT. NOW I'M CONCERN ABOUT IT HAPPENING AGAIN TO ANOTHER WHEEL IF SOMETHING IS DEFECTIVE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":740690,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2001","dateComplaintFiled":"02/09/2001","vin":"1FMPU18L7WL","components":"VISIBILITY","summary":"REAR WINDOW \"EXPLODED\" OUTWARDS WITHOUT WARNING.  IT WAS NOT HIT, THE WEATHER WAS COOL. THE BLOWOUT PATTERN SENT 99% OF THE GLASS INTO THE STREET A DISTANCE OF 30 FEET OR MORE. VERY LITTLE GLASS WAS INSIDE THE CAR. I HAVE HEARD OF OTHER INCIDENTS OF THIS HAPPENING IN THE EXPEDITION/NAVIGATOR MODELS. IS THIS IN FACT A MODEL SPECIFIC OR DESIGN PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":880137,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2001","dateComplaintFiled":"02/08/2001","vin":"PLEASE FILL","components":"VEHICLE SPEED CONTROL","summary":"SUDDEN ACCELERATION WHILE BACKING OUT OF A PARKING SPACE. DEALER NOTIFIED, AND UNABLE TO LOCATE  CAUSE.  PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":880177,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2000","dateComplaintFiled":"02/08/2001","vin":"2SMBA514XWB","components":"SUSPENSION","summary":"CONSUMER WAS BACKING OUT OF DRIVEWAY AND  HEARD A CLUNKING NOISE.  VEHICLE HAD TO BE TOWED SINCE FRONT COIL SPRING HAD BROKEN OFF. *AK   THE DEALER REPLACED THE FRONT SUSPENSION.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":880178,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2001","dateComplaintFiled":"02/08/2001","vin":"2FMDA51U6WB","components":"WHEELS","summary":"WHEEL RIM IS CAUSING A LEAKAGE IN  TIRE DEALER IS AWARE AND WAITING ON  PARTS.  *AK LEFT FRONT TIRE EXPLODED WHILE DRIVING AND WAS REPLACED WITH NEW TIRE.  THAT NEW TIRE BECAME FLAT. A BAD WHEEL RIM WAS DETERMINED AS THE CAUSE.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":880022,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2001","dateComplaintFiled":"02/07/2001","vin":"2FMDA5148WB","components":"STEERING,SUSPENSION","summary":"SOME  GRINDING AND STEERING PROBLEMS WHEN TRYING TO STEER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":879743,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2000","dateComplaintFiled":"02/05/2001","vin":"2FMDA5143WB","components":"SUSPENSION,TIRES","summary":"WHILE DRIVING 35 MPH  FRONT TWO COIL SPRINGS BROKE AND VEHICLE'S FRONT DROPPED. *AK  ALSO A TIRE ON THE RIGHT SIDE BLEW OUT.  THE SPRING WAS REPLACED.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":740415,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2001","dateComplaintFiled":"02/04/2001","vin":"2FMDA5143WB","components":"SUSPENSION","summary":"I HAD BACKED OUT OF A PARKING SPOT AND WAS PROCEEDING FORWARD WHEN THE FRONT OF CAR, LEFT SIDE, DROPPED DOWN ABUPTLY.  VAN GROUND TO A STOP AND I HOPPED OUT TO INVESTIGATE.  THE LEFT FRONT FENDER WAS MUCH LOWER THAN THE RIGHT, BUT IT WAS DARK SO I COULDN'T SEE MUCH ELSE.  WANTING TO GET THE VAN BACK TO MY HOME, I TRIED TO DRIVE IT FARTHER, BUT IT MADE A LOUD GRINDING NOISE THAT SOUNDED SIMILAR TO A TRAIN ON A TRACK, AND BEGAN TO SMELL LIKE BURNT RUBBER.  AT THIS POINT I DECIDED IT BEST TO STOP AND HAD THE VAN TOWED TO MY MECHANIC.  THE MECHANIC ADVISED THAT THE COIL SPRING WAS BROKE AND ON HIS ADVISE I HAD BOTH FRONT COIL SPRINGS REPLACED AS WELL AS THE STRUTS.  HE SAID I WAS FORTUNATE TO BE MOVING AT SUCH A SLOW SPEED BECAUSE I WOULD HAVE LOST CONTROL DUE TO THE SPRING RUBBING AGAINST THE TIRE AND RIM.  WE ALSO REPLACED THE TIRE.  WE CONTACTED THE DEALERSHIP AND SHOWED THE SERVICE MANAGER THE BROKEN COIL SPRING AND WROTE A REQUEST FOR ASSISTANCE.  THE AREA INSPECTOR, WHO NEVER SAW THE PART, TURNED DOWN THE REQUEST BECAUSE I DIDN'T TAKE THE VAN TO THE FORD DEALER.  THE VEHICLE WASN'T UNDER WARRANTY AND I NEEDED IT FIX RIGHT AWAY, PLUS THE DEALER WAS 20 MILES AWAY, SO I MADE A QUICK DECISION TO HAVE IT TOWED TO MY MECHANIC WHO WAS CLOSE.  I DIDN'T KNOW WHAT WAS WRONG, I'M NOT A MECHANIC!   AFTER ALOT OF RUN-AROUND, THE DEALERSHIP HAS OFFERED TO COVER HALF THE REPAIR BILL AND I THINK THAT IS AS GOOD AS IT WILL GET.  I'M STILL CONCERNED THAT OTHERS MAY NOT BE AS LUCKY AS I WAS TO BE IN A PARKNIG LOT AND MOVING SO SLOW.  I SAW THE USA TODAY PRESS RELEASE AND KNEW THIS HAD TO BE REPORTED.  THANK-YOU!!! *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":879644,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/02/2001","vin":"","components":"SUSPENSION","summary":"FRONT TORSION BAR BROKE WHILE  VEHICLE WAS PARKED , CAUSING SUSPENSION TO COLLAPSE. FORD HAS NOT BEEN CONTACTED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":559418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/1997","dateComplaintFiled":"02/02/2001","vin":"2FMDA5141WB","components":"ELECTRICAL SYSTEM","summary":"THREE MONTHS AFTER OWNERSHIP THE VEHICLE WAS EXPERIENCING VIBRATION AND STALLING, THREE SEPARATE VISITS TO THE DEALERSHIP TO CORRECT THE COMPUTER SOFTWARE ADJUSTMENTS.  *MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":559418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/1997","dateComplaintFiled":"02/02/2001","vin":"2FMDA5141WB","components":"POWER TRAIN","summary":"THE AUTOMATIC TRANSMISSION HAS BEEN REPLACED ON TWO OCCASIONS, AFTER SECOND REPLACEMENT THE TRANSMISSION WAS STILL EXPERIENCING PROBLEMS, THE TRANSMISSION PAN ASSEMBLY WAS REPLACED ON THE THIRD REPAIR, POSSIBLE DESIGN PROBLEM OF THE TRANSMISSION SYSTEM.   *MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":559418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/1996","dateComplaintFiled":"02/02/2001","vin":"2FMDA5141WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE BRAKE ROTORS AND PADS WERE REPLACED, CAUSING GRINDING NOISE.   *MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":559418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2000","dateComplaintFiled":"02/02/2001","vin":"2FMDA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"THE IDLER PULLEY AND DRIVE BELT WERE REPLACED, FAILURE WAS CAUSING NOISE.   *MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":559418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2000","dateComplaintFiled":"02/02/2001","vin":"2FMDA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"THE FRONT COVER GASKET FAILED AND CAUSING LEAKAGE.   *MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":879558,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2000","dateComplaintFiled":"02/01/2001","vin":"2FMDA5413WB","components":"SUSPENSION,WHEELS","summary":"CONSUMER WAS RIDING FOR A PERIOD OF TIME AND STOPPED TO REST. CONSUMER WAS HEADING BACK ON  ROAD AND 1 MINUTE  FROM WHERE HE WAS, FRONT OF VEHICLE WENT DOWN. CONSUMER THOUGHT IT WAS A FLAT TIRE. A TOW TRUCK CAME  AND FOUND  COIL SPRING HAD BROKEN. WOULD HAVE TO GO TO A FORD DEALERSHOP TO BE REPAIRED.   CONSUMER WANTED  MANUFACTURER TO COVER  REPAIRS.  A LETTER WAS SENT,  BUT  RESPONSE FROM THEM WAS THEY COULDN'T DO ANYTHING FOR CONSUMER. *AK  VEHICLE HAD BEEN TAKEN TO DEALER SEVERAL TIMES PRIOR TO INCIDENT DUE TO A STRANGE NOISE THAT WAS OCCURRING IN THE FRONT END, DEALER INSPECTED FRONT END EXTENSIVELY AND NEVER FOUND ANYTHING WRONG.  THERE ARE PLASTIC HUB COVERS ON THE WHEELS, CONSUMER HAS HAD 3 BLOWOUTS WHICH HAVE RUINED THE COVERS, THEY ARE NOT ABLE TO HANDLE THE REPEATED WEAR AND TEAR.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":559443,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/2001","vin":"1FMRU1763WL","components":"STEERING","summary":"DRIVING 70 MPH ON INTERSTATE AND LOST POWER STEERING, WHILE PASSING SLOWER VEHICLE.   CJ","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":559443,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/2001","vin":"1FMRU1763WL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING ENGINE DIED, ENGINE REPLACED AT OWNER'S EXPENSE.    CJ","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":559443,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/2001","vin":"1FMRU1763WL","components":"EQUIPMENT","summary":"RADIO REPLACED.    CJ","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":559443,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/2001","vin":"1FMRU1763WL","components":"ELECTRICAL SYSTEM","summary":"DOORS, WINDOWS, LOCKS ALL WORK PERIDICALLY, THE COMMAND MODULE WAS DEFECTIVE.   CJ","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":879462,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/29/2001","dateComplaintFiled":"01/31/2001","vin":"1FMRU18WLB4","components":"VEHICLE SPEED CONTROL","summary":"THROTTLE STUCK IN  OPEN POSITION  WHILE PULLING INTO  GARAGE AND HIT  WALL CAUSING EXTENSIVE DAMAGE. DRIVER RECEIVED HEAD INJURIES.  DEALER / MANUFACTURER  NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":879496,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2000","dateComplaintFiled":"01/31/2001","vin":"2FMZA514XWB","components":"SUSPENSION","summary":"AFTER PARKING VEHICLE DRIVER NOTICED THAT VEHICLE LOOKED LIKE IT HAD A FLAT TIRE. TOOK TO DEALER,  AND NOTIFIED OWNER THAT COIL SPRING WAS BROKEN ON  FRONT LEFT AND RIGHT, NEEDED TO BE REPLACED.  BOTH WERE REPLACED.  *AK  THE VEHICLE ALSO NEEDED STRUTS AND TIE ROD ENDS TO BE REPLACED.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":879505,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/1999","dateComplaintFiled":"01/31/2001","vin":"","components":"STRUCTURE","summary":"A SPRING UNDER CAR CAME LOOSE AND WAS DANGLING AROUNG UNDER VEHICLE.THIS PART COULD HAVE PUNCTURED A TIRE AND CAUSED A SERIOUS ACCIDENT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785246,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2000","dateComplaintFiled":"01/31/2001","vin":"2FMZA5147WB","components":"POWER TRAIN","summary":"TRANSMISSION EXPERIENCED FAILURE TWICE.  *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":879302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2001","dateComplaintFiled":"01/30/2001","vin":"","components":"ELECTRICAL SYSTEM","summary":"INTERMITTENTLY WHEN  BRAKES ARE APPLIED AND MAKING A SHARP TURN OR GOING OVER A SPEED BUMP, VEHICLE STALLS OUT AND DIES WITHOUT WARNING.  DEALER HAS BEEN NOTIFIED, AND WILL INSPECT  VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":878907,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/1998","dateComplaintFiled":"01/24/2001","vin":"1FMRU18WXWL","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE AND GAS PEDAL SEEM TO BE TOO CLOSE TOGETHER. NUMEROUS TIMES CONSUMER APPLIED BRAKE PEDAL AND ENDED UP ON GAS PEDAL AT SAME TIME. BEEN TO DEALER WHO SAID THAT WAS JUST THE WAY THESE VEHICLES  WERE DESIGNED.  *AK  THE VEHICLE HAS A DESIGN FLAW, ACCORDING TO  THE CONSUMER.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":878839,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2001","dateComplaintFiled":"01/23/2001","vin":"2FMDA514XWB","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING ABOUT ANY SPEED THE ENGINE WILL STALL WITHOUT A PRIOR WARNING. OTHER VEHICLES WILL TRY TO AVOID CRASHING INTO CONSUMER'S  VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":878875,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2001","dateComplaintFiled":"01/23/2001","vin":"PLEASE FILL","components":"SERVICE BRAKES, HYDRAULIC","summary":"FRONT RIGHT INSIDE PADS HAVE WORN EXCESSIVELY AND CAUSED DAMAGE TO  BRAKE ROTORS. VEHICLE AT DEALER SHOP AND INFORMED CONSUMER THAT ROTORS NEEDED TO BE REPLACED.FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":739574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2000","dateComplaintFiled":"01/18/2001","vin":"2FMZA51U4WB","components":"SUSPENSION","summary":"I BELIEVE FORD HAS A SERIOUS PROBLEM WITH SWAY BAR LINKS.  I OWN A 1995 TAURUS, 1998 WINDSTAR, AND 2000 TAURUS.  THEY ALL HAVE THE SAME EXACT PROBLEM.  THE LINKS ON THE 2000 HAVE BEEN REPAIRED UNDER WARRANTY.  I ALSO KNOW OTHER FORD OWNERS THAT HAVE THE SAME PROBLEM.  I AM ALSO AWARE OF A RECALL ON EXPLORERS FOR SWAY BAR LINKS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":739506,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2000","dateComplaintFiled":"01/17/2001","vin":"2FMZA5143WB","components":"WHEELS","summary":"NUMEROUS PROBLEMS WITH HATCH, MECHANIC SAYS WHEEL MOUNTING BENT,ACCIDENT OR FRAME DEFECT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":878157,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2001","dateComplaintFiled":"01/12/2001","vin":"","components":"EXTERIOR LIGHTING","summary":"WHILE DRIVING ON HIGHWAY AT NIGHT ON 1/10/01 MULTI-FUNCTION SWITCH FAILED, CAUSING HEADLIGHTS TO GO OUT.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":739249,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/1998","dateComplaintFiled":"01/12/2001","vin":"2FMDA514XWB","components":"POWER TRAIN","summary":"FORD ISSUED A TSB 97-22-13 IN OCT '97 FOR THIS WAS THIRD SERIOUS PROBLEM. YET, WHEN I RETURNED THE CAR TO THE DEALER THE DEALER SAID HE NEVER HEARD OF THIS PROBLEM AND WANTED THE CAR TILL HE COULD DISCOVER IT. THE REAL ISSUE IS THAT THIS NEUTRAL CONDITION AFTER A STOP WAS NOT A COMPLETE NEUTRAL CONDITION BUT RATHER THE VAN STARTED UP SLOWLY TILL IT REACHED 3 MPH AND THEN WOULD GO NO FASTER. IMAGINE STARTING ACROSS A HIGHWAY IN FRONT OF A TRUCK AND ONLY FINDING OUT THAT YOU CANNOT GO FASTER THAN 3 MPH IN DRIVE. FORD SHOULD HAVE RECALLED ALL MODELS AFFECTED AND REPLACED THE TRANSMISSION IMMEDIATELY. IT TOOK TWO DEALERS VISITS AND A RENTAL CAR FOR TWO DAYS BEFORE I GOT SOMEONE TO ADMIT THAT THERE WAS A KNOWN PROBLEM AND THEY WOULD FIX IT FOR ME. WITHOUT THE WARRANTY IT WOULD HAVE COST ME $ 2,500.00.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":739259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2000","dateComplaintFiled":"01/12/2001","vin":"1FMPU18LXWL","components":"POWER TRAIN","summary":"SHIFTER INDICATED \"D\" DRIVE TRUCK WAS IN 1ST GEAR, AND COULD NOT BE MOVED AT ALL.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":558799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2000","dateComplaintFiled":"01/12/2001","vin":"2FMZA5143WB","components":"WHEELS","summary":"LEFT FRONT WHEEL LUG BOLTS SHEARED OFF CAUSING THE TIRE AND WHEEL TO COME OFF AND HIT ANOTHER VEHICLE, CONSUMER REQUESTS REIMBURSEMENT.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":558799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2000","dateComplaintFiled":"01/12/2001","vin":"2FMZA5143WB","components":"WHEELS","summary":"LEFT FRONT WHEEL LUG BOLTS SHEARED OFF CAUSING THE TIRE AND WHEEL TO COME OFF AND HIT ANOTHER VEHICLE, CONSUMER REQUESTS REIMBURSEMENT.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":877998,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/11/2001","vin":"2FMDA5142WB","components":"ELECTRICAL SYSTEM","summary":"VEHICLE WILL STALL INTERMITTENTLY WITHOUT WARNING.  USUALLY HAPPENS AT SLOW SPEEDS AND WHILE TURNING, CAUSING SAFETY HAZARD, ESPECIALLY IN TRAFFIC. CAUSE IS UNKNOWN.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":877910,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2000","dateComplaintFiled":"01/10/2001","vin":"2FMZA5144WB","components":"STEERING","summary":"RACK AND PINION STEERING ASSEMBLY  WAS NOT WORKING PROPERLY. WHEN TURNING TO  LEFT OR RIGHT THERE WAS LOUD GRINDING NOISE. CONTACTED GARAGE, AND GARAGE ORDERED  A NEW PART,  PROBLEM WAS REMEDIED.*AK  THE ORIGINAL EQUIPMENT FAILED AFTER TWO YEARS AND POOR DESIGN IS THE CAUSE.  THE CONSUMER BELIEVES BECAUSE OF NUMEROUS FAILURES OF THIS EQUIPMENT THERE SHOULD BE A RECALL.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":739142,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/10/2001","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"I HAVE CONTACTED YOU TO COMPLAIN ABOUT THE POOR SERVICE I HAVE RECEIVED FROM NUMEROUS FORD DEALERSHIPS IN MY AREA.  I AM A FORD WINDSTAR OWNER AS WELL.  AS I PROCEEDED TO COMPLAIN THROUGH THE INTERNET SITE OF \"FORD\"  I FOUND THAT IT IS VERY DIFFICULT TO FIND A CUSTOMER SERVICE LINK.  I AM UNHAPPY WITH MY PURCHASE OF THIS MINI-VAN AS WELL AS ANGERED BY THE DIFFICULTY OF REACHIHNG A CUSTOMER SERVICE LINK.  I WORK HARD AND HAVE VERY LITTLE TIME TO COMPLAIN, BUT WHEN I GO TO COMPLAIN IT IS MORE HASSLE THAN HELP.  MY VAN ALSO HAS HAD PROBLEMS WITH THE ANTI-LOCK BRAKE SYSTEM SINCE DAY ONE, IN WHICH HAS ALSO BEEN A CONCURRING PROBLEM.  PLLEASE HELP ME KEEP MY SANITY.  ALL I WOULD LIKE OUT OF THIS COMPLAINT IS FOR MY SURROUNDING AREA AT LEAST TO HAVE BETTER CUSTOMER SERVICE--A RESPONSE TO A QUESTION WITHIN A TIME RANGE OF 5MINUTES, NOT A HALF HOUR PER CALL.  THANK YOU FOR YOUR ATTENTION.  ED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900609,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2001","dateComplaintFiled":"01/10/2001","vin":"2FMDZA5148W","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, CONSUMER SMELLED SOMETHING LIKE PLASTIC, PULLED INTO SERVICE STATION AND OPENED THE HOOD AND SAW A FIRE IN THE ENGINE COMPARTMENT, ADJUSTER STATED THAT THE UPPER INTAKE GASKET, FUEL PRESSURE REGULATOR, UPPER AND LOWER PIECES OF SERVO, AND SOME OF THE FUEL LINE AND VACUUM LINES WERE DAMAGED, CLAIM 36-A159-793.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900609,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2001","dateComplaintFiled":"01/10/2001","vin":"2FMDZA5148W","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, CONSUMER SMELLED SOMETHING LIKE PLASTIC, PULLED INTO SERVICE STATION AND OPENED THE HOOD AND SAW A FIRE IN THE ENGINE COMPARTMENT, ADJUSTER STATED THAT THE UPPER INTAKE GASKET, FUEL PRESSURE REGULATOR, UPPER AND LOWER PIECES OF SERVO, AND SOME OF THE FUEL LINE AND VACUUM LINES WERE DAMAGED, CLAIM 36-A159-793.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":877768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2001","dateComplaintFiled":"01/09/2001","vin":"2FMDA5147WB","components":"SUSPENSION","summary":"LEFT FRONT OF VEHICLE DROPPED TO GROUND. HAD VEHICLE TOWED TO DEALER. FRONT COIL SPRING BROKE.   *AK  COIL SPRING SLICED TIRE WHEN IT CAME DOWN, DEALER WOULD NOT PAY FOR TIRE, ALIGNMENT, OR ALL OF TOWING.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900607,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2001","dateComplaintFiled":"01/08/2001","vin":"2FMDA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, CONSUMER SMELLED GAS AND PULLED OVER, CONSUMER LOOKED UNDER THE HOOD AND THERE WAS FIRE SHOOTING FROM THE ENGINE, CLAIM 42-1328-321.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900607,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2001","dateComplaintFiled":"01/08/2001","vin":"2FMDA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, CONSUMER SMELLED GAS AND PULLED OVER, CONSUMER LOOKED UNDER THE HOOD AND THERE WAS FIRE SHOOTING FROM THE ENGINE, CLAIM 42-1328-321.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":877541,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2001","dateComplaintFiled":"01/05/2001","vin":"1FMRU18W7WL","components":"VISIBILITY","summary":"WHILE DRIVING BEHIND A TRUCK, A ROCK WAS THROWN AGAINST WINDSHIELD,  CAUSING A FINGERWIDE CRACK FROM TOP TO BOTTOM OF WINDSHIELD.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":558551,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/02/2001","vin":"2FMZA5146WB","components":"VEHICLE SPEED CONTROL","summary":"THE VEHICLE SUDDENLY AND WITHOUT WARNING LURCHES FORWARD WHEN THE VEHICLE IS AT A STOP, THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON TWO OCCASIONS BUT THE PROBLEM HAS NOT BEEN SUCCESSFULLY REPAIRED (ATTORNEY FOR CLIENT).  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":558551,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/02/2001","vin":"2FMZA5146WB","components":"VEHICLE SPEED CONTROL","summary":"THE VEHICLE SUDDENLY AND WITHOUT WARNING LURCHES FORWARD WHEN THE VEHICLE IS AT A STOP, THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON TWO OCCASIONS BUT THE PROBLEM HAS NOT BEEN SUCCESSFULLY REPAIRED (ATTORNEY FOR CLIENT).  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":558551,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/02/2001","vin":"2FMZA5146WB","components":"VEHICLE SPEED CONTROL","summary":"THE VEHICLE SUDDENLY AND WITHOUT WARNING LURCHES FORWARD WHEN THE VEHICLE IS AT A STOP, THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON TWO OCCASIONS BUT THE PROBLEM HAS NOT BEEN SUCCESSFULLY REPAIRED (ATTORNEY FOR CLIENT).  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":877068,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2000","dateComplaintFiled":"12/27/2000","vin":"1FMPU18L9WL","components":"VEHICLE SPEED CONTROL","summary":"WHILE TRAVELING 55 MPH AND WHEN DRIVER WAS DECELERATING  VEHICLE STARTED TO ACCELERATE BY ITSELF, EVEN AFTER  BRAKE PEDAL WAS BEING DEPRESSED. A SECOND INCIDENT OCCURRED TWO DAYS  LATER.  NO ACCIDENTS OR INJURIES OCCURRED. TOOK VEHICLE TO DEALER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":785188,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2000","dateComplaintFiled":"12/27/2000","vin":"2FMZA5148WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":785188,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/27/2000","vin":"2FMZA5148WB","components":"STEERING","summary":"POWER STEERING PUMP FAILED TWICE.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":738276,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2000","dateComplaintFiled":"12/26/2000","vin":"1FMPU18L6WL","components":"VEHICLE SPEED CONTROL","summary":"ENGINE CONTINUES TO RUN AFTER FOOT IS TAKEN OFF GAS PEDAL, ONE TIME THE VEHICLE ACCELERATED UP TO 85MPH...THE ONLY WAY TO STOP IT WAS TO SHIFT IT INTO NEUTRAL, WHEN I DID THIS THE ENGINE WAS REVVING TO IT'S LIMITS. I TURNED THE ENGINE OFF WHICH MEANT THE POWER ASSIST TO THE BRAKES WAS NO LONGER WORKING. THIS SEEMS TO BE AN EXTREMELY UNSAFE THING FOR THIS VEHICLE TO DO. THIS WAS THE LAST TIME THE VEHICLE DID THIS. AFTER THE TRUCK SITS FOR 5-10MINS WITH THE ENGINE OFF IT WILL RESTART & APPEAR TO BE NORMAL, HOWEVER THIS PROBLEM REAPPEARED 5 TIMES IN TOTAL IN THE COURSE OF A 400 MILE TRIP. THE BIG PROBLEM IS THAT THIS VEHICLE WILL CONTINUE TO RUN & IB ONE INSTANCE ACCELERATE AFTER THE DRIVERS FOOT IS TAKEN OFF THE GAS PEDAL.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":876906,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2000","dateComplaintFiled":"12/21/2000","vin":"2FMDA5148WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER WAS TRAVELING TEN MPH  AND ANTI-LOCK BRAKE SYSTEM LIGHT CAME ON  DASHBOARD.  ABS BRAKING SYSTEM CAME ON.  SHE TURNED VEHICLE OFF TO SEE IF  LIGHT WOULD COME OFF.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":876723,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2000","dateComplaintFiled":"12/19/2000","vin":"2FMZA5143WB","components":"WHEELS","summary":"FRONT WHEEL BOLTS FELL OFF, AND TIRE CAME OFF.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":737881,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2000","dateComplaintFiled":"12/16/2000","vin":"1FMPU18L7WL","components":"STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"I UDERSTAND THIS FALIURE IS QUITE COMMON BUT AT ONLY 19000 MILES IF THIS WERE TO HAPPEN ON THE HIGHWAY, AND IT IS LIKELY TO IT WOULD RESULT IN LOSS OF STEERING AND BRAKES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":737859,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2000","dateComplaintFiled":"12/15/2000","vin":"2FMDA5143WB","components":"POWER TRAIN","summary":"WHILE DRIVING AT 40 MPH CAR SHIFTED OUT OF GEAR AND THE TRANSMISSION WOULD NOT REINGAGE BEYOND 1ST. LIMPED HOME ON HIGHWAY WITH FLASHERS. DEALER DECLARED 'INTERNAL PROBLEM' AND $2,400 TRANSMISSION REPLACED W/O ANY FACTORY REIMBURSEMENT. CUSTOMER SERVICE REP. AT FORD CONTACTED AND I WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT THIS SPECIFIC PROBLEM WITH WINDSTAR TRANSMISSIONS (OTHER THAN COLLECT MY MONEY) AND THERE WERE NO RECALLS OR TSBS ON THE TRANSMISSION. THE DEALER REPORTED THAT THE TRANSMISSION FLUID LOOKED OK SO THIS WAS NOT TRACED TO THE FAILURE. THE TRANSMISSION WAS RETURNED FOR 'CORE' CREDIT INTACT: NO REASON FOR THE FAILURE WAS DETERMINED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":737862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2000","dateComplaintFiled":"12/15/2000","vin":"2FMDA5140WB","components":"SUSPENSION","summary":"LEFT FRONT COIL SPRING BROKE, WHILE PARKED. CAR UNDRIVABLE, FRAME COLLAPSED ON TIRE. REPLACED BY DEALER AT OWNERS COST.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":876520,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/09/2000","dateComplaintFiled":"12/14/2000","vin":"FMRU1768WLA","components":"AIR BAGS","summary":"CONSUMER  WAS TRAVELING ABOUT 40MPH ON  HIGHWAY AND HIS VEHICLE VEERED INTO ANOTHER VEHICLE THAT WAS AT A COMPLET STOP.   FRONT END BUCKLED. ALSO,  AIRBAGS DIDN'T DEPLOY.   CONSUMER  WAS INJURED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":876357,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2000","dateComplaintFiled":"12/12/2000","vin":"2FMZA51U1WB","components":"WHEELS","summary":"WHILE DRIVING 25 MPH CONSUMER HEARD A NOISE AND NOTICED  RIGHT REAR RIM HAD CRACKED.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":737572,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/09/2000","vin":"2FMDA51U9WB","components":"AIR BAGS","summary":"FRONT HEAD ON COLLISION AT 35-40 MPH NO DEPLOYMENT OF ANY AIRBAG.  UNSURE OF AMOUNT OF DAMAGE TO VEHICLE AS ACCIDENT OCCURRED DAY BEFORE REPORT FILED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":737479,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2000","dateComplaintFiled":"12/07/2000","vin":"2FMZA51U5WB","components":"POWER TRAIN","summary":"ON OCCASION THE TRANSMISSION WILLL BECOME LOCKED IN SECOND AND SOMETIMES THIRD GEAR. IT REFUSES TO SHIFT GEARS PROPERLY AND WHEN IT DOES SHIFT ITS SHIFTS ROUGHLY AND SPORATICALLY. MY BELIEF IS THAT THERE IS A SHORT IN THE WIRING SOMEWHERE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":875932,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2000","dateComplaintFiled":"12/04/2000","vin":"1FMPU18L3WL","components":"SUSPENSION","summary":"BOLT IN SWAY BAR/ STABLIZER BAR  FEEL OFF, CAUSING CONSUMER  TO  LOSE CONTROL WHEN MAKING SHARP TURNS.  *AK  THE LEFT STABILIZER LINK WHICH BROKE WHILE IN MOTION, AND THE RIGHT STABILIZER WHICH WAS WORN OUT WERE BOTH REPLACED.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":737272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2000","dateComplaintFiled":"12/04/2000","vin":"1FMPU18L8WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"4WHEEL ABS DANGEROUS LONG STOPPING DISTANCE.  ENDED UP IN DITCH.  SUBSEQUENTLY MEASURED STOPPING DISTANCE ON DIRT ROAD AT 30 MPH.  STOPPING DISTANCE MEASURED 70 FEET WITH ABS ENABLED.  STOPPING DISTANCE MEASURED JUST 45 FEET WITH ABS DISABLED  (BRAKES FULLY LOCKED UP IN BOTH CASES).  ABS DESIGN NEEDS TO BE CHANGED TO SHORTEN STOPPING DISTANCE UNDER TYPICAL \"DRY ROAD\" CONDITIONS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":737203,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2000","dateComplaintFiled":"12/02/2000","vin":"2FMDA5143WB","components":"POWER TRAIN","summary":"THE TRANSMISSION WAS REPLACED, BUT HAS STILL SLIPPED AGAIN, I AM WRITING THIS AFTER HEARING THE REPORT ON TV ABOUT THE TRANSMISSION PROBLEMS WITH THE 95 MINIVANS.  THIS OCCURED WHEN I STOPPED AT A LIGHT, AND WHEN IT WOULD FINALLY GO FORWARD, IT GAVE US ALL A REAL HARD JERK, THEN DROVE IT MORE AND ABOUT 86 MILES LATER, IT DID IT AGAIN.  THE DEALERSHIP REPLACED THE TRANSMISSSION, BUT I AM STILL NOT SURE OF THE SAFETY OF THIS VEHICLE.  I CONTACTED FORD MOTOR AND NO ACTION TAKEN.  THEY HAD A RECALL ON THE DAY-LIGHT ON THE VAN.  I TOOK IT TO THE DEALERESHIP AND WITH THE LETTER AND THEY STILL HAVE NOT DONE ANYTHING THERE.  I WONDER IF THE TRANSMISSION PROBLEM IS RELATED TO THE 95 PROBLEMS???*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":875854,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/01/2000","vin":"1FMPUI8L4WL","components":"SUSPENSION","summary":"CONNECTOR BETWEEN SWAY BAR AND  LOWER CONTROL ARM BROKE, CAUSING HANDLING OF VEHICLE TO BECOME DIFFCULT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":875862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2000","dateComplaintFiled":"12/01/2000","vin":"1FMPU18LXWL","components":"SUSPENSION","summary":"WHILE PULLING UP INTO DRIVEWAY LEFT FRONT TORSION BAR SHEARED OFF.  DEALER NOTIFED, AND MADE REPAIRS AT CONSUMER'S COST. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":737142,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2000","dateComplaintFiled":"12/01/2000","vin":"IFMRU18W2WL","components":"SUSPENSION","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":737112,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2000","dateComplaintFiled":"11/30/2000","vin":"2FMDA51UXWB","components":"WHEELS","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE, *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":875672,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2000","dateComplaintFiled":"11/29/2000","vin":"1FMPU18LXWL","components":"STEERING,POWER TRAIN","summary":"SHORTLY AFTER PURCHASE TRANSMISSION LEAKED , HAD TO BE REPAIRED. CURRENTLY, TRANSMISSION SQUEALED.  TOOK  VEHICLE  TO DEALER, WHO FOUND A  LEAK. ALSO,  TRANSMISSION  WAS TEARING ITSELF UP,  AND HAD TO BE REPLACED. *AK  TRANSFER CASE BROKE AND DRIVE SHAFT WAS SHUDDERED.  STEERING WAS VERY LOOSE DUE TO LOWER STEERING SHAFT FAILURE.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":875698,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2000","dateComplaintFiled":"11/29/2000","vin":"1FMRU17L5WL","components":"TIRES","summary":"PE00 048; CONSUMER WAS TRAVELING 45MPH ON  ROAD AND FELT VIBRATION.    VEHICLE WAS  HAULING A BOAT AND HE HEARD A BUMPING NOISE.  CONSUMER  WAS ABLE TO PULL OVER TO SIDE SHOULDER AND NOTICED THAT PASSENGER'S RIGHT TIRE TREAD HAD SEPARATED FROM RIM.    HE HAS CONTACTED GOODYEAR.  THERE WERE  NO INJURIES REPORTED.   BOAT THAT VEHICLE WAS HAULING WAS IN  WEIGHT LIMITATIONS.  *AK  CONSUMER STATES TREAD WAS SEPARATED FROM OVER APPROXIMATELY 1/3 OF THE TIRE, ALSO 2 TEARS ARE DOWN THE OUTER SIDEWALL AND STEELBELTS SEPARATED AND EXPOSED, TIRE IS GOODYEAR WRANGLER RT/S, SIZE P255/70R16, DOT # MKCUWD0R018.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":737002,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2000","dateComplaintFiled":"11/28/2000","vin":"2FMDA5148WB","components":"POWER TRAIN","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":875492,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2000","dateComplaintFiled":"11/27/2000","vin":"2FMDA514YWB","components":"SUSPENSION,EQUIPMENT","summary":"WHILE DRIVING 60 MPH FRONT COIL SPRINGS BROKE.  WAS ABLE TO GET VEHICLE ON THE SHOULDER.  DEALER REPLACED  FRONT COIL SPRING.*AK  THE FRONT PASSENGER SIDE TIRE WAS PUNCTURED BY THE BROKEN SPRING.  THE JACK FAILED  WHILE RAISING THE VEHICLE TO CHANGE THE TIRE.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":557557,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2000","dateComplaintFiled":"11/27/2000","vin":"2FMDA51U2WB","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL PUMP FUSE BLEW WHICH COULD HAVE CAUSED A FIRE.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":736766,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/1999","dateComplaintFiled":"11/22/2000","vin":"1FMRU18WOWL","components":"TIRES","summary":"TWO FRONT TIRES DESTROYED WITHOUT IMPACT TO ANY OBJECT.  *AK (TIRESIZE: P255/70516)( DOT NUMBER:  TIRE SIZE: P255/70516 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":736449,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2000","dateComplaintFiled":"11/17/2000","vin":"2FMZA5148WB","components":"STEERING,SUSPENSION","summary":"DEALER HAD TO REPLACE BOTH OUTER TIE RODS AND ADJUST FRONT TOE. STEERING STARTED TO BIND WHEN MAKING A LEFT HAND TURN,  AND VAN STEERING HAD FELT LOOSE UP TO THE POINT OF FAILURE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":875003,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/15/2000","vin":"NOT AVAILAB","components":"ELECTRICAL SYSTEM","summary":"WHEN DRIVING AT ANY SPEED AT ANY GIVEN TIME  AND WITHOUT PRIOR WARNING  VEHICLE CUT OFF, CAUSING LOSS OF ALL POWER. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED PARTS, PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":874914,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1997","dateComplaintFiled":"11/14/2000","vin":"2FMDA5143WB","components":"ELECTRICAL SYSTEM","summary":"ONGOING PROBLEM WITH STALLING INTERMITTENTLY WHEN MAKING LEFT TURN OR AT A STOP LIGHT.  VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND  PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":557315,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/14/2000","vin":"","components":"TIRES","summary":"FIRESTONE FR680 TIRE (P205 70 R15) IS EXPERIENCING SIDEWALL SEPARATION.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":874793,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/13/2000","vin":"","components":"VEHICLE SPEED CONTROL","summary":"WHEN COMING TO A COMPLETE STOP AND  BRAKES  APPLIED,  ENGINE WILL SUDDENLY START TO REV, CAUSING VEHICLE TO ACCELERATE.  DEALER HAS BEEN CONTACTED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":736184,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/12/2000","vin":"2FMDA5144WB","components":"ENGINE AND ENGINE COOLING","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":874665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/08/2000","vin":"2FMDA5147WB","components":"ELECTRICAL SYSTEM","summary":"VEHICLE STALLS OUT INTERMITTENTLY ,THERE IS NO PRIOR WARNING , WHEN VEHICLE COMPLETELY STALLS  IT WILL LOSE ALLPOWER BRAKES AND STEERING.   MANUFACTURER SENT OUT TSB, STATING COMPUTER NEEDS TO BE REPROGRAMED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":735986,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/08/2000","vin":"","components":"TIRES","summary":"SIDEWALL OF THE PASSENGER SIDE FRONT TIRE IS COMING APART.  *AK (TIRESIZE: 26570R17)( DOT NUMBER:  TIRE SIZE: 26570R17 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":735989,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2000","dateComplaintFiled":"11/08/2000","vin":"1FMRU176XWL","components":"TIRES","summary":"NONE( DOT NUMBER:  )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":735920,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/07/2000","vin":"1FMEU1768WL","components":"ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,VISIBILITY,TIRES,UNKNOWN OR OTHER","summary":"WINDOWS- ALL POWER WINDOWS OCCASSIONALLY WILL NOT LET UP IF DOWN OR DOWN IF UP.  ENGINE- WHEN STOPPED, GIVES AN INTERMITTEN VIBRATION. CHILD LOCKS- ENGAGES WHEN UNLOCK POWER LOCKS. TURN SIGNAL- IF STEERING WHEEL NOT STRAIGHT, CAN'T ENGAGE TURN SIGNAL. TIRES- MAKING SOUND AS IF THEY WILL PEEL OFF AT ANY MOMENT. (TIRESIZE: P255/70R16)( DOT NUMBER:  TIRE SIZE: P255/70R16 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":735924,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2000","dateComplaintFiled":"11/07/2000","vin":"1FMRU17L6WL","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS FAILED WHILE DRIVING AFTER DARK.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":874450,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/06/2000","vin":"2FMDA5145WB","components":"POWER TRAIN","summary":"1. 2 YEAR OLD CHILD WAS ABLE TO MOVE AUTOMATIC SHIFT LEVER FROM PARK TO DRIVE WITHOUT KEY IN THE IGINITON  WIHTOUT APPLYING BRAKES.  2. ALSO CONSUMER HEARD A LOUD RUMBLING NOISE WHEN SHIFTING GEARS.  DEALER   COULD DETERMINE CAUSE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":874460,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/17/2000","dateComplaintFiled":"11/06/2000","vin":"2FMDA5142WD","components":"SEAT BELTS","summary":"7- YEAR OLD CHILD WAS SITTING ON PASSENGER'S SIDE BACKROW AND ENDED UP GETTING TANGLED UP WITH SHOUDLER BELT.  WHEN SHE COULDN'T BREATHE, SHE ASKED FOR HELP.  ANOTHER PASSENGER  UNBUCKLED SEATBELT, BUT SEATBELT WAS IN  RETRACTING MODE, SO IT CONTINUED TO STRANGLE 7-YEAR OLD CHILD.  SEATBELT HAD TO BE CUT OFF IN ORDER TO ALLOW CHILD TO BREATHE.  CONSUMER FELT THERE SHOULD BE RELEASE BUTTON TO DEACTIVATE RETRACTING MODE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":735679,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2000","dateComplaintFiled":"11/03/2000","vin":"2FMZA51U2WB","components":"TIRES","summary":"HAD TWO TIRES WORN TO STEEL BELT WITHIN 3 MONTHS IN SAME LOCATION. FORD SAYS ITS THE TIRES! IT SEEMS ODD TO ME THAT 2 TIRES IN SAME LOCATION WOULD WEAR DOWN TO BELT IN SAME SPOT . THE 2ND TIME IT HAPPENED WITHIN 3 MONTHS. THIS IS DANGEROUS AND FORD HAS BEEN UNCOOPERATIVE IN HANDLING A SERIOUS CONCERN!  *AK (TIRESIZE: 21570R15)( DOT NUMBER:  TIRE SIZE: 21570R15 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":735627,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2000","dateComplaintFiled":"11/02/2000","vin":"2FMDA5144WB","components":"ELECTRICAL SYSTEM","summary":"THE VAN WOULD STALL OUT AT LOW SPEEDS, PARTICULARLY WHEN TURNING.  THIS OCCURRED SEVERAL TIMES IN HEAVY TRAFFIC AND WHILE TURNING ACROSS A LANE OF TRAFFIC.  THE FORD DEALER SAID THERE HAD BEEN A SERVICE BULLETIN, BUT NO RECALL ON THIS PROBLEM.  THEY CHARGED ME TO REPROGRAM THE P CM MODULE.  I WROTE TO FORD MOTOR COMPANY, SEEKING REIMBURSEMENT FOR THE REPAIR BECAUSE I CONSIDERED IT A SAFETY ISSUE.  FURTHER, THE COMPANY WAS APPARENTLY AWARE OF THE PROBLEM.  THEY REFUSED TO REIMBURSE ME FOR THE REPAIR.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":735519,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/31/2000","vin":"2FMZA5148WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"ON FIVE OCCASIONS, WHILE ATTEMPTING TO STOP MY VEHICLE, THE BRAKE PEDAL WENT TO THE FLOOR RESULTING IN AN EXTENDED STOPPING DISTANCE AND ALMOST RESULTED IN AN ACCIDENT.  WE HAVE HAD THE BRAKES CHECKED BY OUR MECHANIC AND HE FOUND NO PROBLEMS OR LEAKAGE OF BRAKE FLUID.  WE HAVE HAD A VARIETY OF BRAKE RELATED CONCERNS AND PROBLEMS SINCE 1999 THAT WERE REPORTED TO THE DEALER WITHOUT RESOLUTION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":735376,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/29/2000","vin":"2FMDA5144WB","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM","summary":"AFTER EACH FILL UP CAR STALLS AFTER ONE BLOCK WHILE DRIVING, BUT THE CAR RESTARTS. INTERIOR AND HEADLITES AT TIMES WILL NOT GO ON, DELAYS ABOUT 10 MINS THEN GOES ON THIS IS INTERMIT. PROBLEM. REAR WINDOWS ALSO INTERMIT. OPENS AFTER A FEW  TIMES WHEN BUTTON IS DEPRESSED. USED CAR DEALER WILL CHECK ON NOV. 2ND. IS THIS A PROBLEM WITH FORD?","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":873997,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2000","dateComplaintFiled":"10/27/2000","vin":"","components":"SUSPENSION","summary":"WHILE TRAVELING AT 25 MPH  CONTROL ARM  BROKE.  IF GOING ANY FASTER VEHICLE WOULD HAVE ROLLED OVER AND CRASHED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":873897,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2000","dateComplaintFiled":"10/26/2000","vin":"PLEASE FILL","components":"ELECTRICAL SYSTEM","summary":"INTERMITTENT STALLING WHILE DRIVING OR AT A STOP POSITION. VEHICLE BEEN IN DEALER SHOP ON ONE OCCASION ,AND INDEPENDENT REPAIR SHOP ON TWO OCCASIONS. BUT,  PROBLEM STILL REOCCURRING.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":735208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/26/2000","vin":"2FMZA514XWB","components":"ELECTRICAL SYSTEM","summary":"THE ENGINE STALLED AT LOW SPEED, FOLLOWED BY BRAKE & STEERING FAILURES. THIS HAS OCCURED 2 TIMES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":873847,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/25/2000","vin":"2FMDA5140WB","components":"ELECTRICAL SYSTEM","summary":"VAN EXPERIENCES STALLING AT STOPS AND WHILE MOVING, FORD STATED THAT THE PROBLEM WAS WITH BAD PROGRAMMING WHEN THE VAN WAS NEW, BUT THEY WILL NOT CORRECT THE PROBLEM SINCE VEHICLE IS OUT OF WARRANTY, CONSUMER FEELS IF THIS WAS A PROBLEM WHILE THE VEHICLE WAS NEW AND FORD WAS AWARE OF IT, THEN THEY SHOULD BE RESPONSIBLE FOR IT.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":735084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/25/2000","vin":"2FMDASIU4WB","components":"STEERING","summary":"WHEN GOING THOUGH WATER YOU LOSE STEERING.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":735031,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2000","dateComplaintFiled":"10/24/2000","vin":"1FMPU18L0WL","components":"SUSPENSION","summary":"TORSION BAR BROKE IN HALF WHILE CAR WAS SITTING STILL.  LOUD EXPLOSION NOISE RTHEN THE CAR SHIFTED TO THE RIGHT.  CAR WAS DISABLED AND NEED TO BE TOWED.  NOTIFIED FORD AND THEY WOULD NOT PAY FOR THE REPAIR DUE TO OUT OF WARRENTY CONDITION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":556336,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/21/2000","vin":"","components":"CHILD SEAT","summary":"LOCKING CLIP HARNESS OF INTEGRATED CHILD SAFETY SEAT BROKE.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":873460,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2000","dateComplaintFiled":"10/20/2000","vin":"PLEASE FILL","components":"POWER TRAIN","summary":"WHILE TRAVELING ON  FREEWAY AT 40 MPH VEHICLE COMMENCED TO STOP MOVING WHILE ENGINE  WAS STILL RUNNING.  VEHICLE TOWED TO DEALER FOR REPAIRS AT CONSUMER'S COST. ALSO, MANUFACTURER NOTIFIED, AND INFORMED THAT VEHICLE WAS OUT OF ITS WARRANTY, AND NOTHING COULD OR WILL BE DONE. FEEL FREE TO PROVIDE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":873518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/20/2000","vin":"2FMDA514XWB","components":"ENGINE AND ENGINE COOLING,STRUCTURE","summary":"VEHCILE WILL STALL WHEN MOTOR IS HOT, PUTTING CONSUMER IN A DANGEROUS SITUATION.*AK   SLIDING DOOR MALFUNCTIONS.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":734799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2000","dateComplaintFiled":"10/20/2000","vin":"2FMZA5144WB","components":"TIRES","summary":"TWO TIRES BLEW OUT AND THE THIRD WAS CAUGHT JUST BEFORE FAILURE.  TREAD SEPARATION WAS EVIDENT ON THE THIRD TIRE.  ALL TIRES HAD BEEN WELL CARED FOR AND HAD 67% TREAD REMAINING.  TIRE PRESSURE MAINTAINED BETWEEN 30 AND 36 PSI.  DEALER WHO IDENTIFIED FAILURE MODE AND REPLACED TIRES IS:  ALPINE TIRE CO., 2750 S GLEN AVE, GLENWOOD SPRINGS, CO (970)945-6662.  THE DEALER WAS GOING TO RETAIN THE TIRES FOR ADJUSTMENT FROM GOODYEAR (TIRESIZE: P215/70R15)( DOT NUMBER:   TIRE SIZE: P215/70R15 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":734768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2000","dateComplaintFiled":"10/19/2000","vin":"2FMDA5142WB","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE WILL HAVE LOWER THAN NORMAL RPM WHEN FIRST COMING TO A STOP. HAS STALLED 3 SEPERATE TIMES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":734613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2000","dateComplaintFiled":"10/18/2000","vin":"2FMDA5148WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS FAILED COMPLETLY ALONG WITH THE REST OF THE BRAKE SYSTEM.  SERVICE DEALER SAYS A GEARED RING THAT REFLECTS TO A SENSOR CRACKED. THIS LOOSENED THE RING ALONG THE AXEL SHAFT SO THAT IT WAS NO LONGER LOCATED CORRECTLY.  THE FAILURE WAS COMPLETE, AND WITH NO WARNING LEFT ME WITHOUT BRAKING ABILITY ON A SMALL HILL TERMINATING ONTO A VERY BUSY HIGHWAY WITH MY 9 YR OLD DAUGHTER WITH ME.  IT WAS ONLY GREAT LUCK THAT NO TRUCK, BUS, OR CAR WAS COMING WHEN I ROLLED RIGHT INTO THE HIGHWAY INSTEAD OF STOPPING.  NO ACCIDENT RESULTED, JUST A VERY CLOSE CALL.  THE SERVICE DEALER REPORTED THAT I WAS THE SECOND WINDSTAR IN THE DAY WITH THE SAME PROBLEM. THIS IS A SMALL TOWN TO HAVE TWO (RARE EVENTS)! HE ALSO INFERRED THAT IT WAS RARE AND THOUGHT THERE WAS NO REASON TO CALL FORD.  HOW MANY OTHER DEALER ARE NOT REPORTING THIS FAILURE?","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":734664,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2000","dateComplaintFiled":"10/18/2000","vin":"1FMRU18W0WL","components":"POWER TRAIN","summary":"REAR DIFFERNTIAL FLUID COVERS BRAKES, MAKES BRAKING DIFFICULT (MAJOR HAZZARD??)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":873132,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/1999","dateComplaintFiled":"10/17/2000","vin":"2FMZA5146WB","components":"WHEELS","summary":"WHILE DRIVING AT 70 MPH  FRONT RIGHT WHEEL LUGS SHEARED OFF CAUSING  WHEEL TO COME OFF.*AK  *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":873178,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/17/2000","vin":"","components":"VEHICLE SPEED CONTROL","summary":"UPON SLOWING DOWN IN TRAFFIC AND APPYLING  BRAKES  VEHICLE SUDDENLY ACCELERATED, CAUSING A COLLISION.   PLEASE GIVE ANY FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":734525,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/1999","dateComplaintFiled":"10/17/2000","vin":"2FMDA5146WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL,EQUIPMENT","summary":"1. TRANSMISSION:  THE VEHICLE WOULD ACT AS IF IT WERE IN NEUTRAL AFTER COMING TO A STOP.  SOMETIMES THIS WOULD HAPPEN RIGHT AS I PULLED INTO AN INTERSECTION, LEAVING ME IN THE PATH OF ONCOMING TRAFFIC WITH NO POWER.  2. A/C:  THE CONTROL MODULE FAILED TO ENGAGE THE A/C BUT STILL CYCLED THE IDLE SPEED.  THIS WAS DANGEROUS BECAUSE THE BRAKING REQUIRED TO HOLD THE VEHICLE AT A STOP WAS INSUFFICIENT WHEN THE IDLE RANDOMLY SURGED TO HIGH.  BOTH FAILURES HAD POTENTIAL TO CAUSE ACCIDENT BUT WERE REPAIRED BEFORE ANY INCIDENT OCCURRED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":734592,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2000","dateComplaintFiled":"10/17/2000","vin":"2FMDA5142WB","components":"FUEL SYSTEM, GASOLINE","summary":"RECURRING PROBLEM CONCERNING THE FUEL SYSTEM, OFTEN WHEN WE REACH ABOUT A QUARTER TANK OF FUEL ABOUT THE TIME THE LOW FUEL LIGHT COMES ON IF WE COME TO A STOP THE VEHICLE WILL CUT OFF AND IT WILL BLOW THE FUSE THAT CONTROLS THE FUEL SYSTEM AND AFTER REPLACEMENT OF THE FUSE IT WILL CONTINUE TO BLOW UNTIL WE PUT IN MORE GAS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":873068,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/16/2000","vin":"2FMDA5140WB","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL TANK IS LEAKING, CAUSING A FIRE HAZARD. PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":734417,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2000","dateComplaintFiled":"10/16/2000","vin":"2FMZA5145WB","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"THE IGNITION STOPPED AND THIS IS LATER THAN THE REPORTED IGNITION PROBLEMS REPORTED IN THE DETROIT FREE PRESS ON 9-14-00.  WHEN THE CAR WENT IN FOR WARRANTY WORK, FORD CLAIMED THAT IT WAS JUST A \"COMPUTER PROBLEM.\"  WHEN DRIVING A NEW CAR, I DON'T ENJOY HAVING THE CAR STOP FOR NO REASON, ESPECIALLY IN TRAFFIC.  THIS IGNITION PROBLEM SEEMS TO BE OCCURRING IN LATER MODEL CARS AS MY WINDSTAR IS A 1998.  I ALSO HAVE A DISGUSTING SMELL THAT EMANATES FROM THE HEATER/AIRCONDITIONER WHICH HAS BEEN REPORTED NUMEROUS TIMES AND HAS NOT EVER BEEN REPAIRED.  THEY PUT IN DEODORIZER, BUT THE SMELL STILL REEKS WHEN THE HEAT OR AIR CONDITIONING IS PUT ON AT ANY LEVEL. WHAT IS THE PROBLEM?","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":734465,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/16/2000","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I HAVE HAD 2 WINDSTARS - THE FIRST A 1995 HAD MULTIPLE PROBLEMS. THE DEALER - PREMIER FORD  WOULD NOT FIX THE VAN AND FORD'S COMPLAINT DEPARTMENT WAS TEDIOUS AND UNRESPONSIVE. THEREFORE, I TURNED TO ARBITRATION WHICH RESULTED IN REPLACEMENT OF THE VEHICLE UNDER THE LEMON LAW IN NC. BECAUSE OF THIS, I RELUCTANTLY PURCHASED A 1998 WINDSTAR. THIS VEHICLE HAS HAD THE HEAD GASKET REPLACED BEFORE IT HAD 36,000 MILES. IT STARTED STALLING. THE VAN WAS TAKEN TO LEE MOTOR, A FORD DEALER IN WILSON, NC. THEY COULD NOT FIND ANYTHING. SINCE THAT TIME, IT HAS CONTINUED TO STALL AT LEAST 5 TIMES THAT I CAN DOCUMENT. IT HAS CONCERNED ME THAT THE RECENT NEWS REGARDING STALLING INCLUDES UP TO 1995 WINDSTARS. THERE IS A VERY GREAT SAFETY ISSUE HERE - AS GREAT IF NOT WORSE THAN THE PROBLEMS WITH THE MUCH PUBLICIZED TIRE RECALL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":734472,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/1999","dateComplaintFiled":"10/16/2000","vin":"2FMZA5142WB","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"THERE ARE TWO SIGNIFICANT SAFETY ISSUES THAT WE CONTINUE TO EXPERIENCE WITH OUR 1998 FORD WINDSTAR.  THE TRANSMISSION CONTINUES TO INTERMITTENTLY \"NEUTRAL\" AT THE WORST POSSIBLE TIMES. THE EFFECT OF THIS IS THAT THE VEHICLE WILL BEGIN INTO AN INTERSECTION AND THEN THE TRANSMISSION WILL DISENGAGE AND THE RPM OF THE ENGINE WILL RACE.  AT THIS POINT THE TRANSMISSION MIGHT ENGAGE AFTER SEVERAL SECONDS WITH A JOLT, SCREECHING THE TIRES.  IN SOME CASES WE HAVE HAD TO SHIFT INTO PARK AND BACK INTO DRIVE SEVERAL TIMES TO GET THE TRANSMISSION TO ENGAGE.  WHEN THIS FIRST OCCURRED, WE HAD ONLY OWNED THE CAR FOR LESS THAN TWO MONTHS AND IT WOULD ONLY HAPPEN EVERY FEW HUNDRED MILES.  FORD HAD TO PLACE A \"FLIGHT RECORDER\" IN THE VEHICLE TO VERIFY THAT IT WAS HAPPENING.  FORD REPLACED THE TRANSMISSION IN EARLY 1999.  WE BEGAN EXPERIENCING THE PROBLEM AGAIN IN THE SUMMER OF 2000 AND FORD HAS BEEN UNABLE TO REPAIR THIS PROBLEM.  WE HAVE HAD IT IN THE SHOP A TOTAL OF 12 TIMES WITH THE SYMPTOM MANIFESTING ITSELF MULTIPLE TIMES IN BETWEEN.   THE VEHICLE HAS BEEN IN THE SHOP ALMOST CONTINUALLY SINCE JULY 15TH, 2000 AND IS STILL THERE AS OF THIS SUBMISSION. IF IT WERE NOT FOR EXTREME DEFENSIVE DRIVING AND ANTICIPATION OF THE PROBLEM THAT HAS HELPED US AVOID AN ACCIDENT SO FAR. HOWEVER, WE CONTINUE TO HAVE THE CAR DELIVERED TO US THAT IS SUPPOSED TO BE REPAIRED AND WE CONTINUALLY HAVE THE SAME PROBLEM.  THE SECOND PROBLEM IS ALSO REOCCURRING AND DEALS WITH THE ABS BRAKES CONTINUALLY GOING OUT OF ADJUSTMENT.  WHEN THEY ARE OUT OF ADJUSTMENT THE STOPPING POWER OF THE CAR IN EMERGENCY SITUATIONS IS GREATLY IMPAIRED. THE BRAKES ARE SELF-ADJUSTING BUT CONTINUE TO BE OUT OF ADJUSTMENT.  WE HAVE HAD THIS PROBLEM LOOKED AT BY FOUR DIFFERENT FORD DEALERSHIPS AND THEY READJUST THE BRAKES THAT ONLY CORRECTS THE PROBLEM FOR A SHORT PERIOD OF TIME.  THE BRAKES CONTINUE TO GO OUT ADJUSTMENT AND FORD DENIES THAT THIS IS A PROBLEM, EVEN THOUGH IT CONTINUES TO HAPPEN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":734323,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2000","dateComplaintFiled":"10/14/2000","vin":"","components":"SUSPENSION","summary":"NO SUMMARY","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":734323,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2000","dateComplaintFiled":"10/14/2000","vin":"","components":"SUSPENSION","summary":"NO SUMMARY","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":872819,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/12/2000","vin":"2FMDA5141WB","components":"ELECTRICAL SYSTEM","summary":"INTERMITTENTLY VEHICLE STALLS AND DIES WITHOUT WARNING.   DEALER HAS INSPECTED  VEHICLE SEVERAL TIMES, AND HAS NOT BEEN ABLE TO DUPLICATE OR CORRECT THE PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":734112,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2000","dateComplaintFiled":"10/12/2000","vin":"","components":"WHEELS","summary":"WHEN STANDARD TIRE SERVICE (ROTATION) WAS PERFORMED THE WHEEL LUG NUT STUDS FAILED WHEN TIGHTENED USING TYPICAL TIGHTENING TOOLS AND PRACTICES.  MORE INFORMATION AND SAMPLES OF THESE FAILED WHEEL LUG NUT STUDS ARE AVAILABLE IF REQUESTED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":734118,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2000","dateComplaintFiled":"10/12/2000","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE STALLS WHEN WHEEL TURNED TO FAR LEFT/RIGHT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":784942,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2000","dateComplaintFiled":"10/12/2000","vin":"2FMDA5144WB","components":"POWER TRAIN","summary":"WHILE CONSUMER WAS PULLING INTO DRIVEWAY TRANSMISSION COMPLETELY FAILED. *ET","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":872646,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2000","dateComplaintFiled":"10/10/2000","vin":"FILL IN","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL CUT OFF SWITCH WOULD CUT OFF WITHOUT ANY WARNING WHILE DRIVING. THIS HAS HAPPENED AT LEAST 4 TIMES. HAS TAKEN VEHICLE TO DEALER EACH TIME. IT WAS REPAIRED THE FIRST TIME IT  HAPPENED. THE LAST 2 TIMES BEEN IN CONTACT WITH DEALERSHIP & NOTHING WAS INFORMATIVE ABOUT PROBLEM. VEHICLE DIED OUT. GOT OUT OF VEHICLE & TURNED SWITCH BACK ON TO START VEHICLE AGAIN.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":733911,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2000","dateComplaintFiled":"10/10/2000","vin":"1FMRU18W7WL","components":"POWER TRAIN","summary":"WHILE PARKED IN AN INCLINE POSITION IN 4WD LOW, WITH THE VEHICLE IN PARK, THE VEHICLE ROLLED AWAY AS IN NEUTRAL, THE 4WD LOW NOT OPERATING, SUSTAINING BODY DAMAGE WHILE AND AS IT CAME TO A STOP.  THE  TRANSMISSION IN PARK, ON AN INCLINE, HELD THE CAR IN 2WD, AWD, 4WD HIGH , BUT FAILED IN 4WD LOW WHEN TESTED TWO MORE TIMES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":733817,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2000","dateComplaintFiled":"10/09/2000","vin":"2FMDA5142WB","components":"ENGINE AND ENGINE COOLING","summary":"HEAD GASKETS WERE LEAKING ANTI-FREEZE, HAD NO HEAT UNDER 30MPH.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":733743,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2000","dateComplaintFiled":"10/08/2000","vin":"2FMZA514XWB","components":"POWER TRAIN","summary":"EXPERIENCED IRRATIC TRANSMISSION SHIFTING AT 65 MPH IN RAIN. CAR SWIRVED OUT OF CONTROL HOWEVER I WAS ABLE TO RECOVER TO SIDE OF ROAD. TRANSMISSION IS STUCK IN 1ST GEAR IT APPEARS. TAKING TO DEALER 10/09/2000 BECAUSE OF HOLIDAY WAIT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":733601,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/06/2000","vin":"2FMZA5140WB","components":"SUSPENSION","summary":"BACKED OUT OF DRIVEWAY AND PUT INTO GEAR FRONT WHEEL JUMPS AND LOUD THUNK HEARD. DEALER REPLACES BUSHING PROBLEM STILL THERE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":733453,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2000","dateComplaintFiled":"10/04/2000","vin":"2FMZA5148WB","components":"SERVICE BRAKES, AIR","summary":"TOOK VAN IN FOR SERVICE & WAS TOLD THAT THE CALIPERS, RIGHT & LEFT WERE REAL ROUGH EVEN THOUGH THE PADS WERE ONLY HALF WORN!  TECH. REPLACED PAD`S & TURNED ROTORS! WHEN MOVING FOREWORD, MAKING A TURN, & BRAKING THE STEERING WHEEL WOULD SHIMMY! IN 40 YEARS I`VE NEVER SEEN ROTORS GO BAD & THE PADS BE ONLY HALF WORN! COST, $170.27 TOLD NOT COVERED BY BUMPER TO BUMPER WARRANTY!","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900611,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2000","dateComplaintFiled":"10/04/2000","vin":"2FMDA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE CAUGHT FIRE UNDER HOOD IN ENGINE COMPARTMENT, CLAIM 04-1243-985.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900611,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2000","dateComplaintFiled":"10/04/2000","vin":"2FMDA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE CAUGHT FIRE UNDER HOOD IN ENGINE COMPARTMENT, CLAIM 04-1243-985.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":555828,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/03/2000","vin":"","components":"EXTERIOR LIGHTING","summary":"VEHICLES DAYTIME RUNNING LAMP ARE BEING RECALLED (00V-168) AND DISCONNECTED BECAUSE THE LIGHT IS BRIGHTER THAN ALLOWED U.S. STANDARDS, THE CONSUMER DOES NOT WANT THEM DISCONNECTED BUT REPLACED TO MEET U.S. STANDARD.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":733175,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/02/2000","vin":"2FMZA51U3WB","components":"TIRES","summary":"ON 9/7/00 I WENT TO THE LOCAL FIRESTONE DEALER TELLING THEM WE WERE LEAVING FOR VACATION IN FLORIDA ON THE 9TH AND TO PLEASE DO AN EARLY OIL CHANGE AND ROTATE THE TIRES, MAKING SURE THE TIRES WERE IN GOOD CONDITION (BECAUSE OF ALL THE PROBLEMS WITH FIRESTONE TIRES).  I WAS TOLD THE TIRES WERE FINE AND ACTUALLY WATCHED WHILE THEY ROTATED THEM.  WE GOT TO FL AND, BECAUSE OF THE ROCKY RIDE DOWN IN THE RAIN, MY HUSBAND TOOK THE VAN TO SEARS TO GET IT ALIGNED.  HE WAS HORRIFIED TO LEARN THAT THE TWO FRONT TIRES WERE 'OUT OF ROUND' AND THAT ONE OF THOSE FIRESTONE TIRES HAD TREAD THAT WAS ON THE VERGE OF SEPARATING.  THIS IS WHAT HAS KILLED SO MANY PEOPLE.  OUR VAN IS NOT ON THE RECALL LIST.  WE BROUGHT THE TIRES BACK WITH US AND THEY ARE STORED IN OUR GARAGE, SO I CAN GET THE NECESSARY NUMBERS, ETC., FOR YOU IF YOU WISH.  I TOOK THE TIRES TO THE FIRESTONE DEALER.  THE MANAGER AGREED WE SHOULD NEVER HAVE DRIVEN THAT FAR WITH THAT TIRE, AND HE APOLOGIZED; HOWEVER, HIS ONLY ACTION WILL BE TO \"ADJUST\" THE COST OF NEW FIRESTONE TIRES WHEN WE NEED THEM (WE BOUGHT TWO NEW MICHELIN TIRES).  THIS TIRE ONLY HAD 26,000 MILES ON IT.  WE HAVE A 2 1/2-YEAR-OLD SON, AND WE ARE PETRIFIED KNOWING THIS TIRE COULD HAVE CAUSED AN ACCIDENT AND KILLED OUR ENTIRE FAMILY.  WHEN I CALLED FIRESTONE THIS MORNING, THEY SAID NO ONE ELSE WITH A '98 FORD WINDSTAR HAS REPORTED THIS PROBLEM.  *AK( DOT NUMBER:   )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":733176,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/02/2000","vin":"2FMZA51U3WB","components":"TIRES","summary":"ON 9/7/00 I WENT TO THE LOCAL FIRESTONE DEALER TELLING THEM WE WERE LEAVING FOR VACATION IN FLORIDA ON THE 9TH AND TO PLEASE DO AN EARLY OIL CHANGE AND ROTATE THE TIRES, MAKING SURE THE TIRES WERE IN GOOD CONDITION (BECAUSE OF ALL THE PROBLEMS WITH FIRESTONE TIRES).  I WAS TOLD THE TIRES WERE FINE AND ACTUALLY WATCHED WHILE THEY ROTATED THEM.  WE GOT TO FL AND, BECAUSE OF THE ROCKY RIDE DOWN IN THE RAIN, MY HUSBAND TOOK THE VAN TO SEARS TO GET IT ALIGNED.  HE WAS HORRIFIED TO LEARN THAT THE TWO FRONT TIRES WERE 'OUT OF ROUND' AND THAT ONE OF THOSE FIRESTONE TIRES HAD TREAD THAT WAS ON THE VERGE OF SEPARATING.  THIS IS WHAT HAS KILLED SO MANY PEOPLE.  OUR VAN IS NOT ON THE RECALL LIST.  WE BROUGHT THE TIRES BACK WITH US AND THEY ARE STORED IN OUR GARAGE, SO I CAN GET THE NECESSARY NUMBERS, ETC., FOR YOU IF YOU WISH.  I TOOK THE TIRES TO THE FIRESTONE DEALER.  THE MANAGER AGREED WE SHOULD NEVER HAVE DRIVEN THAT FAR WITH THAT TIRE, AND HE APOLOGIZED; HOWEVER, HIS ONLY ACTION WILL BE TO \"ADJUST\" THE COST OF NEW FIRESTONE TIRES WHEN WE NEED THEM (WE BOUGHT TWO NEW MICHELIN TIRES).  THIS TIRE ONLY HAD 26,000 MILES ON IT.  WE HAVE A 2 1/2-YEAR-OLD SON, AND WE ARE PETRIFIED KNOWING THIS TIRE COULD HAVE CAUSED AN ACCIDENT AND KILLED OUR ENTIRE FAMILY.  WHEN I CALLED FIRESTONE THIS MORNING, THEY SAID NO ONE ELSE WITH A '98 FORD WINDSTAR HAS REPORTED THIS PROBLEM.*AK( DOT NUMBER:   )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":732982,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2000","dateComplaintFiled":"09/30/2000","vin":"","components":"SUSPENSION","summary":"WHEN MAKING FIRST SHARP TURN GOING 25 MPH THE RIGHT AREA MAKES A LOUD THUMP.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":555012,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/14/2000","dateComplaintFiled":"09/30/2000","vin":"","components":"TIRES","summary":"RIGHT REAR TIRE BLEWOUT CAUSING VEHICLE TO RUN OFF THE RIGHT SIDE OF THE ROAD AND VEHICLE ROLLED OVER SEVERAL TIMES, BOTH DRIVER AND OCCUPANT SUSTAINED INCAPACITATING INJURIES (MISSISSIPPI UNIFORM ACCIDENT REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, WILDERNESS AT M/S, W2HL1PY088, RIGHT REAR).  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":555012,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/14/2000","dateComplaintFiled":"09/30/2000","vin":"","components":"TIRES","summary":"RIGHT REAR TIRE BLEWOUT CAUSING VEHICLE TO RUN OFF THE RIGHT SIDE OF THE ROAD AND VEHICLE ROLLED OVER SEVERAL TIMES, BOTH DRIVER AND OCCUPANT SUSTAINED INCAPACITATING INJURIES (MISSISSIPPI UNIFORM ACCIDENT REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, WILDERNESS AT M/S, W2HL1PY088, RIGHT REAR).  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":871515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/26/2000","vin":"","components":"STEERING","summary":"AFTER BEING CORRECTED TO DRIVE STRAIGHT  VEHICLE STEERED TO THE RIGHT.   DEALER HAS ATTEMPTED TO CORRECT  PROBLEM FOUR TIMES, AND  PROBLEM STILL EXISTS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":871531,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2000","dateComplaintFiled":"09/26/2000","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER WAS TRAVELING ON  HIGHWAY AND ANOTHER VEHICLE REAR ENDED. CONSUMER APPLIED BRAKES, AND THERE WERE NO BRAKES, AND THEN HIT ANOTHER VEHICLE.  THERE WAS A CHAIN REACTION TO OTHER VEHICLE.  ABS BRAKING SYSTEM DIDN'T WORK.   VEHICLE AT DEALERSHIP. THERE WERE NO INJURIES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":732511,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/26/2000","vin":"2FMDA5149WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"WHEN AT A STOPLIGHT TRANSMISSION GOES INTO NEUTRAL UNNOTICED, BUT WHEN YOU STEP ON THE GAS THE ENGINE REVVS UP AND THEN SUDDENLY JUMPS BACK INTO GEAR AND SHOOTS OUT INTO TRAFFIC WITH OUT WARNING. FORD KNOWS OF THE PROBLEM , AND TOLD ME IT WAS A ALUMINUM PISTON THAT FAILS IN THE TRANS. BUT WANTS OVER 2000.00 DOLLARS TO FIX IT BECAUSE I DIDN'T REPORT IT SOON ENOUGH. I WAS LUCKY THAT THE INTERSECTION WAS EMPTY, OR IT COULD HAVE BEEN A BAD ACCIDENT! THIS IS CLEARLY A SAFETY  PROBLEM THAT FORD DOES NOT WANT TO DEAL WITH. I WANT TO KNOW IF THERE ARE ANY OTHERS OUT THERE WITH THIS PROBLEM? I CALLED SEVERAL TRANSMISSION SHOPS AND THEY ALL KNEW OF THE PROBLEM, EVEN SOME OF THE FORD DEALERS ADMITTED THAT THE TRANSMISSION IS DEFECTIVE!   FOR $26000.00 THE TRANS. ONLY LASTED 2YRS. IS THERE ANYTHING I CAN DO?","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":732550,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2000","dateComplaintFiled":"09/26/2000","vin":"2FMDA514XWB","components":"POWER TRAIN","summary":"TRANSMISSION SUDDENLY STARTED CYCLING THROUGH THE GEARS CAUSING ENGINE TO REV UP AND THE GEARS SHIFTING WITH HARD CLUNKS.  AFTERWARD, IT WOULD NOT SHIFT INTO OVERDRIVE AND WE WERE FORCED TO DRIVE AT SLOW SPEED ON SHOULDER.  TRANSMISSION SHOP COULD NOT REPRODUCE PROBLEM.  FLUID WAS CLEAN AND NO CODES WERE DETECTED ON SCAN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":732574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2000","dateComplaintFiled":"09/26/2000","vin":"","components":"VISIBILITY","summary":"I AM A LETTER CARRIER FOR THE UNITED STATES POSTAL SERVICE IN WHITESTONE, NY.  WE HAVE 33  1998 FORD WINDSTARS IN OUR FLEET.  I HAVE NOTICED 3 RECURRENT PROBLEMS IN OUR VANS, IN THE THREE YEARS THAT WE HAVE HAD THEM.  FIRST, THE VEHICLES HAVE MANUAL CRANK WINDOWS, NOT POWER WINDOWS.  THE DRIVER SIDE WINDOW REGULATOR HAS FAILED ON SEVERAL VEHICLES, PERHAPS 6 OF THEM, AND ON A FEW OF THEM, FAILED MORE THAN ONCE.  THERE HAS GOT TO BE BETTER MATERIAL USED IN THESE WINDOW REGULATORS FOR THE FUTURE.  THE FAILURE RATE IS REALLY UNACCEPTABLE.    THE SECOND PROBLEM THAT I HAVE NOTICED, IS A SQUEALING NOISE COMING FROM THE FRONT SUSPENSION.   I HAVE HEARD THIS ON MANY VEHICLES SO IT SEEMS THAT THIS IS ALSO AN ENGINEERING DEFECT.   THE THIRD RECURRENT PROBLEM IS A STRANGE ONE.  WHEN THE WEATHER GETS WARM, THE COMPUTER READS THAT THERE IS AN OPEN DOOR, YET ALL OF THE DOORS ARE SECURELY LOCKED.  THE REMINDER CHIMES WILL DING, THE ICON WILL APPEAR ON THE DASH, AND THE INTERIOR LIGHTS STAY ON.  STRANGELY ENOUGH, WHEN THE SPEED IS OVER 15MPH, THE CHIMES WILL STOP DINGING, BUT THE DASHBOARD ICON WILL STAY LIT.   ONE OF OUR VEHICLES HAS BEEN TO THE SHOP 8 TIMES FOR THIS PROBLEM, AND THEY STILL CAN'T  FIGURE OUT WHAT THE PROBLEM IS!    IF I SEE THESE RECURRENT PROBLEMS ON A SMALL SAMPLE OF 32 VEHICLES, I CAN ONLY IMAGINE THAT THE SAME PROBLEM MUST HAPPEN ALL OVER THE COUNTRY WHEREVER WINDSTARS ARE BEING USED.   SOMEBODY IN AUTHORITY, PLEASE INVESTIGATE THESE PROBLEMS!   THANKS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":732602,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/26/2000","vin":"2FMDA5147WB","components":"STEERING,ELECTRICAL SYSTEM","summary":"OVER THE PAST SEVERAL MONTHS, WE HAVE EXPERIENCED PROBLEMS WITH THE ENGINE STALLING DURING A LEFT HAND TURN, THUS CAUSING THE STEERING WHEEL TO FREEZE UP AND WE'VE HAD CLOSE CALLS ON ACCIDENTS. LUCKILY WE LIVE IN A RURAL AREA WHERE WE HAVE THE TIME TO PUT THE CAR IN NEUTRAL OR PARK, RESTART IT, THEN COMPLETE THE TURN. THE CAR HAS ALSO STALLED FOR NO APPARENT REASON WHEN COMING TO A FAST STOP AT A RED LIGHT OR IN A DRIVEWAY AFTER COMPLETING A PARTIAL TURN. IT IS VERY SCARY. I'M WORRIED THAT THE NEXT TIME THIS HAPPENS, IT MAY CAUSE AN ACCIDENT. WE HAVE TWO YOUNG DRIVERS IN THE FAMILY, AND IT HAS HAPPENED TO THEM AS WELL.  DO YOU HAVE ANY SUGGESTIONS? WE LIVE OVER 3 HOURS AWAY FROM THE DEALER WE PURCHASED THE CAR FROM. HAVE OTHER WINDSTAR OWNERS EXPEREINCED THIS PROBLEM? PLEASE ADVISE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":732314,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2000","dateComplaintFiled":"09/23/2000","vin":"2FMDA5145WB","components":"POWER TRAIN","summary":"DRIVING NYS THRUWAY @ 65MPH ABOUT 5:30PM WHEN SUDDENLY WITHOUT WARNING TRANSMISSION DROPPED FROM OVERDRIVE TO FIRST GEAR.  SUDDEN CHANGE FROM HIGHWAY SPEED TOPARKING LOT SPEED REQUIRED GREAT SKILL OF FOLLOWING DRIVERS TO AVIOD RUNNING OVER US AND CREATING A RUSH HOUR CHAIN REACTION TRAFFIC PILEUP.  AGENCY DENIES TYPE PROBLEMS WITH THAT TRANSMISSION, FORD HAS NOT RESPONDED TO MY LETTER. HELP!  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":731961,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/1999","dateComplaintFiled":"09/20/2000","vin":"2FMDA514XWB","components":"POWER TRAIN","summary":"NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":731894,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/12/1999","dateComplaintFiled":"09/19/2000","vin":"","components":"SEAT BELTS,STRUCTURE","summary":"LOW SPEED DRIVER SIDE IMPACT BY DODGE MINIVAN RESULTED IN ROLLOVER ACCIDENT.  DRIVER SIDE ROOF CRUSH AND SEAT BELT FAILURE RESULTED IN BROKEN NECK FOR DRIVER.  NOW C-6 QUADRAPLEGIC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":870615,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/15/2000","vin":"2FMZA5144WB","components":"STEERING,SUSPENSION","summary":"WAS DRIVING VEHICLE & IT WOULD GO INTO A LOW DEPRESSION. A BORING NOISE COULD BE HEARD FROM THE SPRINGS. IT WAS AN INTERMITTEN PROBLEM. TOOK TO DEALER & MECHANIC COULD NOT LOCATE CAUSE OF NOISE. DID CHANGE THE BUSHINGS & STRUTS. *AK NOISE IN FRONT END OVER BUMPS DUE TO BOTH OUTER TIE ROD FAILURE.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":731542,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2000","dateComplaintFiled":"09/15/2000","vin":"1FMRU18W7WL","components":"TIRES","summary":"LEFT, REAR TIRE COMPLETELY DISENTEGRATED WHILE DRIVING ON INTERSTATE AT 65 MPH.  *AK( DOT NUMBER:   TIRE SIZE: P255/70RX1 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":731305,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/13/2000","vin":"2FMDA5147WB","components":"SEAT BELTS","summary":"I'VE BEEN HAVING A PROBLEM WITH THE SEATBELTS (THE FRONT PASSENGER AND ALL 5 OF THE REAR SEATBELTS). I HAVE TALK TO THE DEALER AND I HAVE SENT A EMAIL TO FORD INC. THE TELL ME THAT THERE IS NOTHING WRONG WITH THE SEATBELTS. THE PROBLEM THAT I'M HAVING IS THAT THE SEATBELTS (EXCEPT THE DRIVERS SIDE) IS THAT THEY KEEP LOCKING UP. WHAT I MEAN BY THAT IS WHEN YOU PULL THE SEATBELT OUT TO PUT IT ON AND SNAP THE TWO HALVES TOGETHER, WHEN YOU LET THE EXTRA PART OF WHAT YOU PULLED OUT ROLL BACK INTO THE ROLLER, AFTER THIS POINT, MOST OF THE TIME THE SEATBELT LOCKS. THEY WILL NOT PULL OUT ANYMORE. YOU CAN'T LEAN FORWARD WITHOUT TAKING THE SEATBELT OFF. I HAVE FOUND THAT WHEN I OR MY KIDS RIDE IN THE BACK SEATS OR FRONT PASSENGER SEAT, THAT THE SEATBELTS KEEP GETTING TIGHTER AS YOU DRIVE DOWN THE ROAD, WHICH IN TURN MAKES YOU TAKE THE SEATBELT OFF DUE TO PAIN FROM THE SEATBELT PULLING TIGHT. I WAS TOLD THAT A REP. FROM FORD LOOKED AT THIS PROBLEN AND SAID THERE IS NOTHING THEY CAN DO.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":870327,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2000","dateComplaintFiled":"09/12/2000","vin":"2FMDA5103WB","components":"TIRES","summary":"WHILE DRIVING, FIRESTONE  RIGHT REAR TIRE P205/70R15 EXPERIENCED TREAD SEPARATION, TIRE STILL HAD PRESSURE AFTER SEPARATION.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":870176,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2000","dateComplaintFiled":"09/11/2000","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING TRUCK BEGAN TO BOUNCE UNCONTROLABLE, CONSUMER WAS GOING TO TAKE IT TO BE LOOKED AT AND VEHICLE WAS ABOUT 2INCHES OFF THE GROUND SO CONSUMER COULD NOT GET UNDERNEATH. CONSUMER HAD  PROBLEM FIXED.  A WEEK AGO CONSUMER STARTED HEARING THE SAME SOUND AGAIN, WENT BACK TO MECH, AND THEY SAID CONSUMER HAD AIR RIDE SUSPENSION PROBLEMS. MECHANIC SAID IT WAS A REPEATED PROBLEM THAT HAS NOT BEEN RECALLED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":730874,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2000","dateComplaintFiled":"09/09/2000","vin":"1FMPU1867WL","components":"ELECTRICAL SYSTEM","summary":"NO SUMMARY","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":730894,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2000","dateComplaintFiled":"09/09/2000","vin":"2FMDA5144WB","components":"POWER TRAIN","summary":"NO SUMMARY","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":730874,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2000","dateComplaintFiled":"09/09/2000","vin":"1FMPU1867WL","components":"ELECTRICAL SYSTEM","summary":"NO SUMMARY","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":730894,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2000","dateComplaintFiled":"09/09/2000","vin":"2FMDA5144WB","components":"POWER TRAIN","summary":"NO SUMMARY","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":870058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2000","dateComplaintFiled":"09/08/2000","vin":"2FMZA51U9WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE STALLED WITHOUT PRIOR WARNING. VEHICLE HAS  BEEN  AT DEALERSHIP SEVERAL TIMES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":730659,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2000","dateComplaintFiled":"09/07/2000","vin":"","components":"VEHICLE SPEED CONTROL","summary":"UPON RE-POSITIONING MY VEHICLE IN A DRIVEWAY, I BACKED UP THEN ATTEMPTED TO PROCEEDED FORWARD.  AT THIS POINT MY SUV SUDDENLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE.  DESPITE STANDING ON THE BRAKES, I TOOK-OUT THE BUMPER AND TRUNK LID OF THE VEHICLE PARKED IN FRONT OF ME.  THE ACCELERATOR PEDAL WAS NEVER DEPRESSED","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":730659,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2000","dateComplaintFiled":"09/07/2000","vin":"","components":"VEHICLE SPEED CONTROL","summary":"UPON RE-POSITIONING MY VEHICLE IN A DRIVEWAY, I BACKED UP THEN ATTEMPTED TO PROCEEDED FORWARD.  AT THIS POINT MY SUV SUDDENLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE.  DESPITE STANDING ON THE BRAKES, I TOOK-OUT THE BUMPER AND TRUNK LID OF THE VEHICLE PARKED IN FRONT OF ME.  THE ACCELERATOR PEDAL WAS NEVER DEPRESSED","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":730408,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2000","dateComplaintFiled":"09/06/2000","vin":"1FMPU18LXWL","components":"VISIBILITY","summary":"WINDSHEILD WASHER JUST COMPLETLY FAILED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":730408,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2000","dateComplaintFiled":"09/06/2000","vin":"1FMPU18LXWL","components":"VISIBILITY","summary":"WINDSHEILD WASHER JUST COMPLETLY FAILED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":730327,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2000","dateComplaintFiled":"09/05/2000","vin":"1FMRU18W3WL","components":"TIRES","summary":"2 TIRES SUFFERED SIDEWALL FAILURES, 2 OR MORE HOLES IN SIDEWALL, COOL AIR TEMPERATURE ABOUT 55 DEGREES F. TIRES INFLATED TO 35 PSI, BOTH FAILURES ON IMPROVED GRAVEL/ DIRT ROADS IN ALASKA, BOTH TIRES DESTROYED, NO DAMAGE TO VEHICLE.( DOT NUMBER:   TIRE SIZE: P265/70R17 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":730327,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2000","dateComplaintFiled":"09/05/2000","vin":"1FMRU18W3WL","components":"TIRES","summary":"2 TIRES SUFFERED SIDEWALL FAILURES, 2 OR MORE HOLES IN SIDEWALL, COOL AIR TEMPERATURE ABOUT 55 DEGREES F. TIRES INFLATED TO 35 PSI, BOTH FAILURES ON IMPROVED GRAVEL/ DIRT ROADS IN ALASKA, BOTH TIRES DESTROYED, NO DAMAGE TO VEHICLE.( DOT NUMBER:   TIRE SIZE: P265/70R17 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":729853,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2000","dateComplaintFiled":"09/01/2000","vin":"2FMDA51UOWV","components":"TIRES","summary":"TIRE BLEW OUT ON A HOT DAY WHILE TRAVELING AFTER 1.5 HOURS.( DOT NUMBER:   TIRE SIZE: 15/235R )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":869220,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/31/2000","vin":"2FMZA514OWB","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE","summary":"1. TRANSMISSION WILL SHIFT ERRATICALLY , AND A LOUD NOISE WILL OCCUR AND MOTOR WILL SHAKE. FORD ENGINEERING WAS SENT OUT AND DETERMINED  TRANSMISSION NEEDED WORK, BUT NO DEALER WILL HONOR WARRANTY.  2. BRAKES WILL FAIL IN THE WINTER AND IN SLIPPERY ROADS, CAUSING PEDAL TO GO TO FLOOR AND VEHICLE WILL NOT STOP.  3. ALL DOORS LOCK BY THEMSELVES/  LIGHTS FLASH ON AND OFF, AND HEATER AND DEFROSTER MOTOR WILL COME ON EVEN WITHOUT THE KEY IN THE IGNTION. VEHICLE WILL EVEN START UP BY ITSELF. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":729649,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2000","dateComplaintFiled":"08/31/2000","vin":"2FMZA5148WB","components":"POWER TRAIN","summary":"(FORWARD CLUTCH PISTON AND SEAL) WHEN YOU BRAKE TO TURN LEFT OR RIGHT OR EVEN COME TO A STOP AND THEN STEP ON THE GAS, ALL THE VEHICLE DOES IS REV. IT'S LIKE THE TRANSMISSION IS STUCK IN GEAR OR SLIPPING AND THEN IT EVENTUALLY DROPS INTO PLACE. IT'S A PRETTY HAZARDOUS SITUATION IF TURNING INTO ONCOMING TRAFFIC. I FEEL THIS PART SHOULD HAVE BEEN ON A RECALL BECAUSE OF WHAT HAPPENS WHEN ALL YOU ARE DOING IS BRAKING OR SLOWING DOWN. PLEASE, PLEASE LOOK INTO THIS PROBLEM. I HAVE TWO CHILDREN AND WOULD HATE FOR SOMEONE TO LOSE A CHILD BECAUSE OF A WRECK THAT COULD HAVE BEEN PREVENTED BY ISSUING A RECALL. THANK YOU FOR PROVIDING THIS SITE TO LIST PROBLEMS.( DOT NUMBER: APM3JEUU02 TIRE SIZE: 215/70R15 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":554151,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/29/2000","vin":"2FMZA51U9WB","components":"POWER TRAIN","summary":"PCM MODULE FAILED.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":554151,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/29/2000","vin":"2FMZA51U9WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE EXPERIENCES ROUGH IDLE, ERRATIC IDLE AND STALLING WHICH HAS BEEN A PROBLEM SINCE NEW AND HAS CONTINUED TO DETERIORATE TO FREQUENT STALLING WHILE DRIVING, THE DEALERSHIP HAS FAILED TO YIELD ANY REMEDY TO THE MECHANICAL ISSUE.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":729367,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/28/2000","vin":"2FMZA5IUIWB","components":"UNKNOWN OR OTHER","summary":"NEVER NOTIFIED OF ANY DEFECTS AS ON NHTSA WEBSITE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":729105,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2000","dateComplaintFiled":"08/25/2000","vin":"2FMZA5141WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"RAYBES TO FRONT BRAKE PADS FAILED AFTER ONLY 13000 MILES","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":728926,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2000","dateComplaintFiled":"08/24/2000","vin":"2FMDA51U8WB","components":"TIRES","summary":"ON FEB. 27 OF THIS YEAR, THE RIGHT FRONT TIRE BLEW OUT( DOT NUMBER:   TIRE SIZE: P205/70R15 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":728927,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2000","dateComplaintFiled":"08/24/2000","vin":"2FMDA51U8WB","components":"TIRES","summary":"ON FEB. 27 OF THIS YEAR, THE RIGHT FRONT TIRE BLEW OUT( DOT NUMBER:   TIRE SIZE: P205/70R15 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":728772,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/1998","dateComplaintFiled":"08/23/2000","vin":"2FMZA5140WB","components":"FUEL SYSTEM, OTHER","summary":"PROBLEM ORIGINATED IMMEDIATELY AFTER PURCHASE. WAS TAKEN IN 3 TIMES FOR REPAIR.   FUEL GAUGE WOULD NOT REGISTER FULL WHEN FILLED AND FILLING UP WITH ONLY 12 TO 14 GALLONS WHEN AT 1/4 OF A TANK OR LESS.  PROBLEM SUPPOSEDLY FIXED BUT STILL HAD OCCASIONAL ERRATIC MOVEMENT AND IMPROPER FUEL GAUGE READINGS OVER A PERIOD OF 1 1/2 YEARS.   PROBLEM BECAME MUCH WORSE IN JULY 2000.   HAD ERRATIC MOVEMENT IN FUEL GAUGE, WOULD FILL TANK, GAUGE WOULD GO TO FULL, THEN DROP 1/8, THEN GO BACK UP TO FULL, THE DROP 1/8 AGAIN.  FILLING UP AT 1/4 OF A TANK OR LESS WITH 12 TO 14 GALLONS AGAIN. VEHICLE HAS BEEN AT DEALERS 5 TIMES, TO DATE.  CONTINUALLY SAY THAT IT IS FIXED BUT WHEN I FILL UP WITH GAS THE PROBLEM IS STILL THERE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":868293,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/22/2000","vin":"","components":"SUSPENSION","summary":"FRONT RIGHT CONTROL ARM BROKE ONCE, AND  LEFT CONTROL ARM  HAS BROKEN THREE TIME IN THE PAST TWO MONTHS.  DEALER HAS BEEN MAKING THE REPAIRS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":728636,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2000","dateComplaintFiled":"08/22/2000","vin":"2FMDA51U7WB","components":"WHEELS","summary":"AT THE 75000 MILE CHECK UP WITH HENRY CURTIS FORD, WE ASKED THAT THEY CHECK OUT AN ABNORMAL NOISE IN THE FRONT LEFT WHEEL.  THEY REPORTED THAT THEY COULD NOT HEAR ANY PROBLEM.  WE DROVE THE VAN TO UTAH THE NEXT WEEK.  ON THE WAY BACK THE NOISE BECAME INCREASINGLY WORSE.  WE DROVE IT LOCALLY FOR TWO WEEKS WITH THE NOISE BECOMING WORSE.  WE CALLED FOR ANOTHER APPOINTMENT AFTER IT SOUNDED LIKE SOMETHING BROKE.  WE TRIED DRIVING TO THE DEALERSHIP BUT ENDED UP NEEDING A TOW WHEN THE WHEEL BROKE.  ABOUT SIX WEEKS LATER THE RIGHT FRONT TIRE BEGAN TO LOSE AIR.  THINKING THAT WE HAD PICKED UP A NAIL WE WENT TO THE TIRE SHOP TO GET THE TIRE REPAIRED.  THE SHOP DISCOVERED THAT THE WHEEL WAS LEAKING AIR AT THE WELDS.  AFTER CALLING AROUND TO FIND A NEW WHEEL THEY CAME AND TOLD US THAT WHEELS WERE HARD TO FIND BECAUSE SO MANY WERE LEAKING AND BREAKING AT THE WELDS.  QUITE FRANKLY I AM AFRAID TO LET MY WIFE PUT HERSELF AND OUR CHILDREN AT RISK OF THE WHEELS BREAKING WHILE SHE IS GOING SOMEWHERE.  I WENT TO THE DEALER TO SEE WHAT THEY KNEW ABOUT THIS AND THEY SAID THEY KNEW NOTHING.  I ASKED WHO THE MANUFACTURER OF THE WHEELS IS AND THEY WERE NOT ABLE TO GIVE ME THAT INFORMATION.  I AM UNDER THE IMPRESSION THAT THIS IS THE ONLY WHEEL FOR THAT CAR.  I AM CONCERNED FOR THE SAFETY OF OTHER FAMILIES WHO MIGHT BE TRAVELING IN A VAN THAT THEY FEEL IS SAFE WHEN THE DEALER CAN'T EVEN FIND THE PROBLEM AND SENDS THEM OFF TO THEIR DESTINATION WITH A FALSE IDEA OF SAFETY.  I SHUDDER TO THINK WHAT WOULD HAPPEN TO A FAMILY TRAVELING AT 75 MPH DOWN A MOUNTAIN PASS IN NEVADA AND A WHEEL BREAKS.  HAVE YOU HAD OTHER REPORTS OF THIS NATURE?","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":868193,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/21/2000","vin":"2FMZA5147WB","components":"STEERING","summary":"WOULD HEAR SQUEALING/HOWLING NOISES COMING FROM THE STEERING AREA.  STEERING WAS INOPERATIVE. WOULD HAVE NO CONTROL OF VEHICLE. TOOK IT TO DEALER & INFORMED CONSUMER  TIE ROD ENDS HAVE WORN OUT EXCESSIVELY DUE TO A LACK OF LUBRICANT.*AK  NO GREASE FITTINGS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":728538,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2000","dateComplaintFiled":"08/21/2000","vin":"","components":"TIRES","summary":"I HAVE EXPERIANCED \"RAPID DEPRESSURIZATION\" OF THE LR TIRE ON MY MINI-VAN CAUSING THE VEHICLE TO CROSS THE CENTERLINE . I WAS ABLE TO RETURN TO THE RIGHT SIDE OF THE HIGHWAY AVOIDING AN ACCIDENT. AFTER I CAME TO A STOP THERE WAS A HOLE IN THE SIDEWALL 11/2 IN. WIDE BY 3\" HIGH. THESE TIRES HAVE NOT BEEN ABUSED, ALWAYS PROPERLY INFLATED, NOT OVERLOADED AND PROPERLY ROTATED AND INSPECTED. THE CAUSE (PER GOODYEAR DEALER) WAS PLY SEPERATION WHERE THE TREAD MEETS THE SIDEWALL.( DOT NUMBER:   TIRE SIZE: P235-70R15 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":728430,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2000","dateComplaintFiled":"08/19/2000","vin":"2FMZA514XWB","components":"ELECTRICAL SYSTEM","summary":"VAN WENT ON FIRE UNDER HOOD AT THIS TIME LANDMARK FORD IN TIGARD OREGON DOESNT KNOW THE CAUSE OF THIS FIRE IT IS THERE AT THIS TIME WAITING TO BE REPAIRED","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":867992,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/17/2000","vin":"2FMZA51U2WB","components":"POWER TRAIN","summary":"BEARINGS ON THE LEFT FRONT OF VEHICLE FAILED , VEHICLE COULD NOT NEVER BE ALIGNED.  BEARINGS WERE A PART THAT SHOULD NEVER FAIL . DEALER CHANGED BEARINGS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":728311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/1997","dateComplaintFiled":"08/17/2000","vin":"2FMDA51U9WB","components":"UNKNOWN OR OTHER","summary":"THERE HAVE BEEN SEVERAL RECALLS ISSUED AND I WAS NOT PROPERLY NOTIFIED.  BY LOOKING AT THE RECALLS I THINK THAT I MAY HAVE BEEN CHARGED BY THE DEALERSHIP FOR A RECALL ISSUE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":9001614,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/1999","dateComplaintFiled":"08/16/2000","vin":"2FMZA51U4WB","components":"TIRES","summary":"REAR TIRE BLEW.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":867812,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2000","dateComplaintFiled":"08/15/2000","vin":"2FMDA5148WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN  BRAKES WERE APPLIED  PEDAL WENT TO THE FLOOR,RESULTING IN EXTENDED STOPPING DISTANCE.   DEALER  INSPECTED  VEHICLE, AND PUT ON PADS AND ROTORS PRIOR TO THE INCIDENT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":867575,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/1999","dateComplaintFiled":"08/11/2000","vin":"2FMDA5144WB","components":"TIRES","summary":"ORIGINAL EQUIPMENT ON A 98 WINDSTAR, SIZE P215/70R15,  RIGHT REAR TIRE TREAD SEPARATED AT HIGHWAY SPEEDS.  *AK  2 OTHER GOODYEAR INVICTA TIRES DOT#PDM3DDER317 EXPERIENCED IRREPAIRABLE BULGES.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":867410,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/10/2000","vin":"","components":"SUSPENSION,TIRES","summary":"FIRESTONE WILDERNESS/AT, SIZE P235/75R16,STANDARD EQUIPMENT ON THIS TRUCK WERE OUT OF ROUND , AND WOBBLED. TREAD ALSO SEPARATED UNDER HOT WEATHER CONDITIONS. FIRESTONE WAS NOT CONTACTED. CONSUMER REPLACED AT OWN EXPENSE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":727502,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2000","dateComplaintFiled":"08/10/2000","vin":"2FMDA5145WB","components":"POWER TRAIN","summary":"AFTER BACKING OUT OF A DRIVEWAY,FROM A COMPLETE STOP TRANSMISSION MADE A GRINDING SOUND WHEN SHIFTING TO DRIVE.TRANSMISSION EXPERIENCED A COMPLETE FAILURE AFTER DRIVING 1/2 MILE DOWN THE ROAD.FORD MECHANIC INFORMED ME THAT AN ALUMINUM PART WAS USED IN THIS MODEL YEAR,THEN FORD CHANGED IT BACK TO STEEL ON REBUILT AND SUBSEQUENT YEAR MODELS.FORD NEVER ISSUED A RECALL ON THIS PROBLEM.DEALER SAID THEY WOULD REPLACE THE TRANSMISSION FOR $500 PLUS DEDUCTABLE FOR AN EXTENDED SERVICE PLAN.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":727159,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/1999","dateComplaintFiled":"08/09/2000","vin":"1FMPU18L1WL","components":"TIRES","summary":"WHILE DRIVING OUR EXPEDITION ON THE FREEWAY AT APPROXIMATLY 55 MILES PER HOUR, OVER SMOOTH DRY ROAD CONDITIONS SUDDENLY THE RIGHT REAR TIRE EXPLODED, I FELT THE TRUCK LIFT UP A LITTLE THEN WE COULD HEAR THE RIM SCRAPING ON THE ROAD. I PULLED OVER IMEDIATLY AND COULD SEE THAT THE TIRE LOOKED AS THOUGH IT HAD DISINTEGRATED. AFTER CHANGING IT WITH THE SPARE TIRE I TOOK IT STRAIGHT TO THE DEALER WHERE I HAD BOUGHT THE TRUCK,  THEY TOLD ME I WOULD HAVE TO CALL BACK LATER IN THE WEAK TO TALK TO AN REPRESENTATIVE SO I CALLED THEM BACK ON MONDAY AND THEY TOLD ME I MUST HAVE HIT SOMETHING AND THATS WHAT MUST HAVE HAPPEND. I TOLD THEM NO I DID NOT  AND THAT I AM A CAREFULL DRIVER YOU SEE MY WIFE AND TWO CHILDREN WHERE ALSO IN THE CAR WITH ME AT THE TIME,BESIDES I WOULD HAVE SEEN OR HEARD THE NOISE IF I HAD HIT SOMETHING. THEY WHERE VERY RUDE TO ME. THEN I TOLD MY WIFE WHAT THEY SAID AND SHE WAS VERY UPSET WITH THEM ( KORUM FORD ) SHE CALLED AND COMPLAINED  AND GOT VERY ANGRY WITH THEM OVER THE PHONE AND THEY HUNG UP ON HER, SO WE SENT A LETTER TO FORD MOTOR CO . I THEN TOOK THE TIRE TO GOODYEAR AND THEY AT LEAST TREATED ME WITH SOME RESPECT THEY SAID THE TIRE COULD BE SENT OUT FOR INDEPENDENT STUDY WHICH IF IT SHOWED NO DEFECT IN THE TIRE THEN I WOULD HAVE TO PAY FULL PRICE OR THEY COULD SIMPLY DISCOUNT A NEW TIRE BY 50% SINCE IT WAS A QUESTIONABLE CAUSE. THE GOODYEAR DEALER TOLD ME IN HIS OPINION THE TIRE FORD USES IS TOO LIGHT FOR SUCH A BIG TRUCK, THE EXPEDITION FALLS JUST UNDER THE MAXIMUM WEIGHT LIMIT FOR THE TIRE AND SINCE IT IS A TALL VEHICLE IT LEANS A LOT AROUND CORNERS PUTTING A LOT OF STRESS ON THE TIRE.THEN I REMEMBERED THAT WHEN THE TIRE BLEW I HAD JUST COME OUT OF SOME S CURVES IN THE ROAD. WHEN THE TIRE BLEW IT ALSO DAMAGED THE RIM WHICH IS A $350  DOLLAR RIM  AND THE COST OF A NEW TIRE IT WAS ABOUT $500 DOLLARS!! A BIT EXPENCIVE FOR A BLOW OUT . BUT AT LEAST NO ONE WAS HURT ! HAD I NOT BEEN ATTENTIVE TO MY DRIVING WE COULD HAVE CRASHED INTO THE FULLSIZE VAN N","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":727016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2000","dateComplaintFiled":"08/08/2000","vin":"2FMZA5148WB","components":"POWER TRAIN","summary":"AT 70 MPH VEHICLE KEPT SLAM SHIFTING INTO GEARS, DID NOT KNOW WHAT GEAR TO BE IN, DID THIS BEGINNING ON THE HIGHWAY AND CONTINUED AT ANY SPEED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726952,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/1999","dateComplaintFiled":"08/08/2000","vin":"2FMZA51U1WB","components":"TIRES","summary":"I BELIEVE YOU SHOULD ADD THE FIRESTONE TIRES THAT WERE STANDARD EQUIPMENT ON THE 1998 WINDSTAR TO YOUR INVESTIGATION.  THE CIRCUMSTANCES SEEM PRETTY SIMILAR.OUR TIRE SHREDDED ON HIGHWAY AT 70 MPH . TREAD WRAPPED AROUND REAR AXLE. FORTUNATELY I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD AND THERE WERE NO INJURIES BUT THIS OCCURED IN A RURAL AREA IN 100 DEGREE WEATHER.  IF NOT FOR MOBILE PHONE AND SERVICE WE COULD HAVE DIED OF HEAT STROKE.  CAR WAS TOWED BY AAA TO SHERIDAN, WYOMING GOODYEAR DEALER.  WE WERE TOLD THAT IT WAS DEFINITE TIRE FAILURE.  FIRESTONE DEALER IN LAS VEGAS EXAMINED TREAD AND REFUSED TO REPLACE AT NO CHARGE OR ADMIT DEFECT.  AFTER MANY CALLS AND COMPLAINTS, FIRESTONE CUSTOMER SERVICE FINALLY REFUNDED US $40.00 AND NOTHING TOWARDS THE TOWING OR OTHER COSTS INVOLVED.  *AK( DOT NUMBER:   TIRE SIZE: P20570RX15 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2000","dateComplaintFiled":"08/06/2000","vin":"2FMDA5145WB","components":"ELECTRICAL SYSTEM","summary":"FROM THE REAR OF THE ALTERNATOR COMES A HIGH PITCHED SQUEAL.  MECHANICS ARE TELLING US TO REPLACE THE UNIT WHICH IS NOT UNDER WARRANTY.  SHOULDN'T THIS PART BE A LIFETIME WARRANTY?  WHY DID IT FAIL RIGHT AFTER THE 36000 MILE WARRANTY RAN OUT?  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726827,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2000","dateComplaintFiled":"08/06/2000","vin":"2FMZA51U6WB","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"COMPLETE BRAKE FAILURE&STUCK ACCELERATOR-BACKING UP DRIVEWAY WITH FEET ON BRAKES-ACCELERATOR PEDAL WENT DOWN ON OWN VAN WRAPPED AROUND TREE- REPORTED BRAKE PROBLEM ON TEST DRIVE-THEY FIXED IT,BUT NO GOOD. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":866708,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2000","dateComplaintFiled":"08/03/2000","vin":"2FMDA5145WB","components":"POWER TRAIN","summary":"VEHICLE WILL NOT GO INTO GEAR.   DEALER HAS BEEN NOTIFIED.   *AK   WHEN THE VEHICLE IS BACKED OUT FROM DRIVEWAY AND ENGAGED IN DRIVE MODE, A LOUD CLUNK NOISE OCCURED.   AFTER DRIVING FOR HALF A MILE THE TRANSMISSION FAILED.  *YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":866754,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/03/2000","vin":"2FMDA5142WB","components":"STEERING","summary":"WHEN DRIVING OR MAKING A LEFT OR RIGHT HAND TURN CONSUMER NOTICED A CLICKING NOISE. CONTACTED THE DEALER.  DEALER NOTED THAT OUTER TIE RODS NEED TO BE REPLACED ON BOTH SIDES, DRIVER AND PASSENGER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":866779,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2000","dateComplaintFiled":"08/03/2000","vin":"","components":"TIRES","summary":"PE00-020; CONSUMER WAS TRAVELING ABOUT 65MPH AND REAR SIDE DRIVER'S TIRE SEPARATED FROM  RIM.  THE TIRES WERE REPLACED, AND THERE WERE NO INJURIES.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":726580,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/03/2000","vin":"","components":"FUEL SYSTEM, OTHER","summary":"THE FUEL TANK IS PLACED IN SUCH A MANNER THAT WHEN THE VEHICLE IS DRIVEN UP HILL (OR IS PARKED FACING UP HILL) THE FUEL GAUGE WILL REGISTER UP TO A QUARTER TANK MORE THAN ON A FLAT SURFACE, AND WHEN TRAVELLING DOWN HILL (OR WHEN PARKED FACING DOWN HILL) THE GAS GAUGE WILL REGISTER UP TO A QUARTER TANK LESS THAN ON A FLAT SURFACE.  THE RESULT IS THAT WHEN TRAVELLING OR BEING PARKED ON A DOWN HILL SURFACE THE VEHICLE WILL EITHER NOT START OR RUN OUT OF GAS, DESPITE THE FACT THAT THE VEHICLE HAS A QUARTER TANK OF GASOLINE.  I CONTACTED A FORD DEALER IN GLENDALE WHEN I FIRST EXPERIENCED THE PROBLEM, BUT THEY ONLY RESPONDED THAT THIS IS THE VEHICLE'S DESIGN.  THE DEALER ALSO PROVIDED ME WITH A TECHNICAL SERVICE BULLETIN ACKNOWLEDGING FORD'S KNOWLEDGE OF THE GAS TANK FLUCTUATION PROBLEM.  THE REASON I AM NOW, AND ONCE AGAIN, MAKING THIS AN ISSUE IS THAT I RECENTLY, DUE TO THE GAS TANK FLUCTUATION, RAN OUT OF GAS WHILE DRIVING DOWN HILL, DESPITE A QUARTER TANK READING ON THE GAS GAUGE WHILE TRAVELLING ON A LEVEL SURFACE.  I STRONGLY URGE NHTSA TO PERFORM A SAFETY ANALYSIS ON THIS GAS TANK DEFECT.  A VEHICLE WHICH BECOMES INOPERATIVE WHILE DRIVING DOWN HILL IS TRULY AN UNSAFE VEHICLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":866593,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2000","dateComplaintFiled":"08/02/2000","vin":"2FMZA5148WB","components":"SEAT BELTS","summary":"CONSUMER WAS INVOLVED IN A COLLISION IN WHICH VEHICLE FLIPPED AND CRASHED INTO A TREE. SEAT BELT BUCKLE ON THE PASSENGER'S SIDE BENCH SEAT BROKE, CAUSING CHILD AND INFANT SEAT TO BE THROWN TO THE FLOOR.  *AK  VEHICLE DID NOT FLIP, IT HIT WATER AND SPUN.  *YH  THE BUCKLE SHATTERED AND THE PLASTIC HOUSING AND SPRINGS INTERNAL TO THE MECHANISM BROKE APART.  *TT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":866610,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2000","dateComplaintFiled":"08/02/2000","vin":"","components":"TIRES","summary":"PE00020; TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 65 MPH DRIVER HEARD A NOISE COMING FROM THE RIGHT REAR TIRE.  DRIVER CONTINUED TO DRIVE.  EXPEDITION DID NOT SHAKE, AND  THERE WAS NO LOSS OF CONTROL. AFTER LOOKING AT THE TIRE, OWNER SAW THAT TWO CHUNKS OF TREAD WERE MISSING FROM  TIRE.  THIS WAS A FIRESTONE, WILDERNESS TIRE, 25570R16. NEW TIRE PURCHASED WITH THE EXPEDTION.  FIRESTONE HAS BEEN CONTACTED ABOUT THE TIRE. FIRESTONE IS WILLING TO REPLACE  TIRE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":726407,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2000","dateComplaintFiled":"08/02/2000","vin":"2FMDA5149WB","components":"SUSPENSION","summary":"SHOCK ABSORBER (STRUT) AND COIL SPRING BROKE ...NONE IN STOCK IN ALL OF USA!    2WEEKS HAVE GONE WITH NO REPAIRS BECAUSE OF LACK OF SPRING NATIONWIDE! DEALER IN MO (CAR STILL THERE) TOLD US PART WAS ON ORDER FOR 3 DAYS...AFTER MISSING WORK FOR 4 DAYS AND PAYING FOR HOTEL IN EUREKA, MO WE ENDED UP RENTING A CAR AND DRIVING BACK HOME TO MICHIGAN.  WILL HAVE TO RENT ANOTHER CAR AND OVERNIGHT HOTEL BILL TO RETURN TO PICK UP VAN WHEN (IF ) COMPLETED...ALL THE WHILE WE STILL ARE MAKING MO/PAYMENTS ON VEHICLE WE CAN'T EVEN DRIVE!!!","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726413,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/1999","dateComplaintFiled":"08/02/2000","vin":"2FMDA5140WB","components":"STRUCTURE,INTERIOR LIGHTING","summary":"THE PASSENGER DOOR CONTACT WAS CORRODED CAUSING THE INTERIOR LIGHTS TO COME ON AND AN ALART ON THE DASH THAT THE DOOR IS \"OPEN\".  REPORTED TO DEALERSHIP BUT NEVER REPAIRED OR REPLACED UNDER WARANTY. THIS IS A DANGER TO THE DRIVER THAT THE DOOR IS OPEN AND DISTRACKS THE DRIVERS ATTENTION TO IMMEDIATELY TURN AROUND TO VISUALLY CHECK.  THIS ALERT ALSO CAUSES THE INTERIOR LIGHTS TO AUTOMATICALLY COME ON WHEN THIS \"OPEN DOOR\" INDICATION IS GIVEN.  THIS IS ALSO A DISTRACTION.  BOTH THE DEALERSHIP AND FORD WERE CONTACTED BUT NOTHING WAS DONE.  I WILL NEVER BUY A FORD PRODUCT AGAIN.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726346,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/1999","dateComplaintFiled":"08/01/2000","vin":"2FMDA5143WB","components":"STEERING,ENGINE AND ENGINE COOLING","summary":"ON NUMEROUS OCCASSIONS THIS VEHICLE WHILE STALL WHEN COMING TO A STOP (STOP SIGN/TRAFFIC LIGHTS). THIS VEHICLE HAS BEEN TO THE REPAIR SHOP OVER 8 TIMES AND WAS LAST WORKED ON FOR THIS PROBLEM IN JUNE 2000. THEN IN JULY  200 WHILE ON VACATION THE POWER STEERING PUMP FAILED AND THE EMISSION CONTROL FAILED. ALTHOUGH THE DEALERSHIP HAS BEEN REPAIRING THE PROBLEMS THE VEHICLE HAS LOST IT'S CREDITABILITY AS BEING SAFE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":866288,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2000","dateComplaintFiled":"07/31/2000","vin":"2FMM514OWBA","components":"CHILD SEAT","summary":"CHILD WEIGHING  33 POUNDS SITS IN THE BUILT-IN CHILD SEATIN WHICH  HARNESS IS TOO HIGH, AND DOES NOT PROTECT THE CHILD  CORRECTLY.  PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":866307,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1999","dateComplaintFiled":"07/31/2000","vin":"2FMZA5140WB","components":"POWER TRAIN","summary":"WHEN  VEHICLE IS IN  DRIVE GEAR AND DRIVER APPLIES  ACCELERATOR  VEHICLE WILL NOT  MOVE, AND THE RPMS WILL REV HIGH. EVENTUALLY, VEHICLE WILL MOVE BUT SLOWLY.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":866455,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2000","dateComplaintFiled":"07/31/2000","vin":"2FMDA5148WB","components":"SUSPENSION","summary":"PE 00 024/SUSPENSION COIL SPRING: WHILE TRAVELING AT 40 MPH  FRONT COIL SPRING BROKE AND PUNCTURED DRIVER'S SIDE TIRE. NO INJURIES REPORTED.  VEHICLE TOWED TO DEALER, AND REPAIRS WERE DONE  AT CONSUMER'S EXPENSE.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/31/2000","vin":"2FMDA5149WB","components":"POWER TRAIN","summary":"TRANSMISSION SHIFTED HARD AT LEAST DAILY. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726304,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/31/2000","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"VAN STALLED TWICE WHEN IN SLOW TURN, USULLY WOULD RESTART NOW IT IS STALLING AND WILL NOT RESTART AT ALL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726200,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2000","dateComplaintFiled":"07/29/2000","vin":"2FMDA5144WB","components":"SUSPENSION","summary":"THIS FAILURE WOULD HAVE RESULTED IN A ROLLOVER IF THE BROKEN SPRING HAD RUPTURED THE TIRE. THE SPRING STOPPED JUST SHORT OF CONTACTING THE TIRE. THERE ARE SCUFF MARKS, BUT NOT TO WHERE THE TIRE NEEDS REPLACED. I HAVE THE ORIGINAL COIL SPRINGS FOR ANALYSIS IF REQUIRED.( BOTH WERE REPLACED AFTER THE INCIDENT.)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726205,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2000","dateComplaintFiled":"07/29/2000","vin":"2FMDA5141WB","components":"POWER TRAIN","summary":"THE VAN WILL STALL AS IF IT IS IN NEUTRAL IF THE O/D IS LEFT ON AFTER SEVERAL MILES DRIVING WITH THE O/D ON.  ON SEVERAL OCCASIONS THE VAN HAS STALED AT MAJOR INTERSECTIONS NEARLY CAUSING ACCIDENTS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":866227,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/28/2000","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DEPRESSING  BRAKE  PEDAL HEARD LOUD NOISE.  DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":866266,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2000","dateComplaintFiled":"07/28/2000","vin":"2FMDA51U2WB","components":"POWER TRAIN","summary":"TRANSMISSON WILL NOT SHIFT OUT OF FIRST GEAR. DEALER NOTIFIED, AND WAITING ON MANUFACTURER WHO HAS A HOLD ON ALL WINDSTAR TRANSMISSION UNTIL FURTHER NOTICE. PLEASE PROVIDE ANY FURTHER NOTICE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726112,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2000","dateComplaintFiled":"07/27/2000","vin":"2FMZA51U4WB","components":"POWER TRAIN","summary":"TRAVELING ON HIGHWAY AT 65MPH.  COMPLETE LOSS OF  EVERY GEAR.  WAS ABLE TO PULL OFF AND AVOID INCIDENT, BUT THIS WAS A POTENTIALLY DANGEROUS SITUATION.  NEEDED A COMPLETE TRANSMISSION REPLACEMENT AND WAS GIVEN THE OPTION TO PURCHASE AN EXTENDED WARRANTY FOR $495.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726095,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/1999","dateComplaintFiled":"07/26/2000","vin":"2FMZA5144WB","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"TRANSMISSION FAILED @ APPROX. 24,000 MILES WITHOUT WARNING, HAD TO BE TOWED, TOOK 3 WEEKS FOR DEALER TO REPLACE, TRANSMISSION FAILED AGAIN WITH APPROX. 49,000 MILES, UNABLE TO GET OUT OF 1ST GEAR, DROVE TO DEALER FOR REPAIR - TRANSMISSION HAS NEVER SEEMED RIGHT ON THIS CAR - AT A REGUARLY SCHEDULED SERVICE APPOINTMENT WE SPECIFICALLY ASKED THE DEALER ABOUT THE TRANSMISSION, THEY SAID IT WAS FINE AND SHORTLY THEREAFTER THE TRANSMISSION FAILED - UPON REVIEW OF THE OTHER REPORTED COMPLAINTS RE: TRANSMISSIONS FOR THE 98 WINDSTAR,I DO NOT FEEL I DRIVE A RELIABLE CAR - I HAVE ALSO HAD BRAKE PROBLEMS WITH THIS VEHICLE - THEY STARTED SMOKING WHEN DRIVING IN THE MOUNTAINS - I HAVE ALSO HAD PROBLEMS WITH POWER WINDOW LOCKS AS WELL AS PROBLEMS WITH OIL LEAKAGE *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":725973,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"06/27/2000","dateComplaintFiled":"07/25/2000","vin":"2FMZA51U0WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE ACCIDENT IS ATTRIBUTED TO A CAR PART FAILURE.  NO OTHER CAUSE FOR THIS ONE CAR ACCIDENT EXISTS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":726015,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/25/2000","vin":"1FMRU1769WL","components":"STRUCTURE","summary":"WANT TO SEE IF DEALER SOLD ME A WRECKED OR DAMAGED VEHICLE. HAVING MINOR PROBLEMS WITH CAR AND I HAVE SOME \"BUBBLES\" IN THE HOOD WHICH WOULD INDICATE THE VEHICLE HAS BEEN THROUGH SOME KIND OF DAMAGE. REQUESTING FURTHER INFO TO MAKE SURE SO I CAN FEEL A LITTLE BETTER ABOUT THE PURCHACE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":865900,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2000","dateComplaintFiled":"07/24/2000","vin":"1FMRU18W7WL","components":"EQUIPMENT","summary":"UNDER  CABLE MOUNT FOR THE SPARE TIRE BROKE WHILE DRIVING,  CAUSING SPARE TO FALL. DEALER HAS BEEN CONTACTED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":553133,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/21/2000","vin":"2FM3A5142WB","components":"STRUCTURE","summary":"POSSIBLE DESIGN PROBLEM WITH THE VEHICLE, WHICH ALLOWS FOR MICE TO ENTER VEHICLE, OWNER HAS TRAPPED TWELVE MICE AND CONTINUES TO HAVE INCIDENTS. *ET","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":725764,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2000","dateComplaintFiled":"07/21/2000","vin":"2FMZA5143WB","components":"ENGINE AND ENGINE COOLING","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":725773,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2000","dateComplaintFiled":"07/21/2000","vin":"2FMZA514XWB","components":"POWER TRAIN","summary":"07/2000 PROBLEM INVOLVES AUTOMATIC TRANSMISSION DOWNSHIFTING CAUSING CRITICAL HANDLING SITUATIONS. IN THE INCIDENTS TO DATE 2 HAVE OCCURRED WHEN TRAVELING APPROXIMATELY 50MPH, THE VEHICLE WOULD SEEM TO DOWNSHIFT, THE RPM WAS JUMP AND THE ENGINE WOULD BE ACCELERATING AS A RESULT OF THIS. THE OTHER 2 INCIDENTS HAVE OCCURRED TRAVELING APPROXIMATELY 70 MPH WITH AGAIN THE TRANSMISSION APPARENTLY DOWNSHIFTING CAUSING THE RPMS TO JUMP, THE ENGINE TO ACCELERATE AND A HANDLING PROBLEM RELATED TO THE NOTED FACTORS.   THE POWER CONTROL MODULE WAS RESET BY A FORD DEALER AFTER A STAFF WHEN TURNING THAT NEARLY RESULTED IN AN ACCIDENT. THE VEHICLE WOULD SHUT DOWN (TURN OFF) DURING SLOWING SUCH AS STOPPING FOR TRAFFIC LIGHTS OR TURNING INTO A DRIVEWAY.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":725729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2000","dateComplaintFiled":"07/20/2000","vin":"2FMDA51U8WB","components":"FUEL SYSTEM, OTHER","summary":"DRIVING FWY SPEED, LEFT MOST LANE, GAS GUAGE READ OVER 1/4 TANK, VEHICLE WAS REALLY OUT OF FUEL (EMPTY) AND STALLED IN LEFT LANE WITH HEAVY TRAFFIC.  WAS REPAIRED 2X PREVIOUSLY BY DEALER, DEALER INSISTS THERE'S NO PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":553116,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2000","dateComplaintFiled":"07/19/2000","vin":"","components":"SEAT BELTS","summary":"CONSUMER AND 2 YEAR OLD CHILD WERE INVOLVED IN A ACCIDENT, THE CHILDS SEAT BELT UNLATCHED AND HIS CAR SEAT COMPLETELY FLIPPED OVER.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":725686,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/19/2000","vin":"","components":"POWER TRAIN","summary":"I AM REPORTING A  TRANSMISSION THAT HAS TO BE REBUILT AFTER HAVING 20,000 MILES IN THE NEW MINI-VAN.  THIS IS JUST ONE OF 6 WINDSTAR MINIVANS OF DIFFERENT YEARS WHOSE TRANSMISSION HAD TO BE FIXED.  ONE OF THE MECHANICS TOLD ME THAT THE REASON THIS INCIDENT HAPPENED IS BECAUSE THE ENGINE IS TOO BIG FOR THE TRANSMISSION.   I HAVE SINCE FINISHED MY LEASE WITH THE FORD DEALER AND PURCHASED ANOTHER CAR - A TOYOTA SIENNA.  I WOULD RATHER PATRONIZ AN AMERICAN MANUFACTURER BUT I DON'T REALLY HAVE ANY LUCK WITH THEM.  MY HUSBAND'S FORD CONTOUR HAD MANY PROBLEMS TOO.   MY NEIGHBOR HAD TO HAVE HER TRANSMISSION REBUILT TOO.  I HAVE NOT SEEN ANY RECALL ON THE CAR SO I AM REPORTING THIS.   I KNOW I AM ABOUT 1 1/2 YEARS TOO LATE IN REPORTING BUT BETTER LATE THAN NEVER.  DON'T GET ME WRONG.  I LOVED THE WINDSTAR AND ITS SAFETY FEATURES.  I LEASED TWO OF THEM BUT I NEEDED TO BUY A MORE DEPENDABLE CAR AND IT SEEMS THAT I HAVE ONE RIGHT NOW WITH MY TOTYOAT SIENNA.  IT IS MADE IN GEORGETOWN, KENTUCKY.  THANK YOU.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":865502,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2000","dateComplaintFiled":"07/17/2000","vin":"2FMZA51U4WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"VEHICLE STARTED MAKING A SQUEAKING NOISE. WHEN THE BRAKES WERE PRESS THE NOISE WOULD GO AWAY. IT HAS BEEN TAKEN TO THE DEALER 10 TIMES. DEALER SAID THEY HAVE DONE ENOUGH & IT WASN'T ANYTHING ELSE THEY COULD DO. VEHICLE WAS TAKEN TO REPAIR SHOP & THEY FOUND THAT THE BRAKE PADS NEEDED TO BE ROTATED AND/ OR  REPLACED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":865516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2000","dateComplaintFiled":"07/17/2000","vin":"2FMZA5149WB","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"CONSUMER  WAS TRAVELING ABOUT 55MPH ON THE HIGHWAY AND IT WAS RAINING, AND ABS  LIGHT CAME ON THE DASHBOARD. ALSO, TRACTION CONTROL LIGHT WAS BLINKING, SAYING THE SYSTEM WAS OFF. ABS BRAKE SYSTEM STOPPED WORKING. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":553050,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2000","dateComplaintFiled":"07/17/2000","vin":"1FMPU18L4WL","components":"TRAILER HITCHES","summary":"VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO NOTIFICATION (00V-073), BOLTS BECAME LOOSE AND PROBLEMS WITH TOWING AS A RESULT OF HITCH FAILURE.   *MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":725595,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/17/2000","vin":"2FMDA5149WB","components":"SUSPENSION","summary":"DRIVING TO CHURCH WITH MY FAMILY AND THE COIL SPRING BROKE. NOW JUST A COUPLE OF WEEKS LATER TIE ROD PROBLEM.  ALSO THERE IS A VERY LOUD SQUEAKING IN THE BRAKES WHEN IN REVERSE.  I AM TERRIBLY DISAPPOINTED WITH THIS VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":725192,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":1,"dateOfIncident":"01/10/2000","dateComplaintFiled":"07/10/2000","vin":"2FMDA5144WB","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"THE SENSOR RING FOR THE ABS SYSTEM FAILED. THE ENTIRE AXLE HAD TO BE REPLACED AT A COST OF OVER $300.00. I HAVE THE PART THAT FAILED AND FOUND THAT THE PART HAD A MANUFACTURING DEFECT. BUT HAVE BEEN UNABLE TO GET ANY COMPENSATION FROM FORD MOTOR COMPANY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":725111,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2000","dateComplaintFiled":"07/08/2000","vin":"2FMZA5145WB","components":"SEATS","summary":"SEAT WILL NOT RETURN AFTER 'DUMP-SLIDE' IS USED. A LEVER ACUTATES THE SEAT BACK TO TILT FORWARD AND THE SEAT SLIDES FORWARD TO LET IN REAR SEAT PASSENGERS ON DRIVERS SIDE (NO SLIDING DOOR ON DRIVERS SIDE). SEAT WILL NOT RETURN AND SLIDES BACK AND FORTH WHEN ACCERATING/BRAKING.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":865041,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2000","dateComplaintFiled":"07/07/2000","vin":"PLEASE FILL","components":"ENGINE AND ENGINE COOLING","summary":"INTERMITTENTLY WHILE DRIVING  VEHICLE STALLS UNEXPECTEDLY, WHICH WHEN COMING TO A STOP OR GOING THROUGH A DRIVE TROUGH  MAY CAUSE A REAR END COLLISION.  BEEN TO DEALER SEVERAL TIMES, BUT COULD NOT DETERMINE THE CAUSE OF PROBLEM.  PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":865043,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2000","dateComplaintFiled":"07/07/2000","vin":"PLEASE FILL","components":"SUSPENSION","summary":"WHILE DRIVING FRONT AND REAR SUSPENSION DROPPED WHICH MAY HAVE CAUSED A LOSS OF VEHICLE CONTROL AND CRASH.  DEALER SAID THEY NEED TO REPLACE THE FRONT AND REAR AIR PUMP AUTOMATED LEVER RIDE.  PLEASE PROVIDE FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":864590,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/30/2000","vin":"2FMDA5146WB","components":"SUSPENSION","summary":"FRONT COIL SPRINGS ON DRIVER'S SIDE BROKE IN HALF, HTTING FRONT TIRES, AND  RESULTING IN FRONT  TIRE S BLOWINGOUT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":864614,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2000","dateComplaintFiled":"06/30/2000","vin":"1FMPU18LOWL","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN CONSUMER APPLIES  BRAKE PEDAL, THERE IS CONSIDERABLE RESISTANCE.  VEHICLE STOPS ONLY AFTER REAPPLYING THE BRAKE. THIS VEHICLE HAS ANTI-LOCK BRAKE SYSTEM.  *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":864618,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/1999","dateComplaintFiled":"06/30/2000","vin":"2FMDA51U6WB","components":"SUSPENSION","summary":"WHILE CONSUMER WAS TRAVELING ON THE HIGHWAY  VEHICLE STARTED  SHAKING, AND  LOST CONTOL. HIT A GUARDRAIL, AND FLIPPED OVER THREE TIMES.  THE CONSUMER WAS TRAUMATIZED, AND DIDN'T REMEMBER ANYTHING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":864434,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2000","dateComplaintFiled":"06/28/2000","vin":"2FMDA5147WD","components":"SUSPENSION","summary":"WHILE PULLING OUT OF DRIVEWAY FRONT LEFT COIL SPRING BROKE, PUNCTURING THE TIRE.  NO PARTS AVAILABLE FOR REPAIR. *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":864282,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/27/2000","vin":"1FMPU18L7WL","components":"SEAT BELTS","summary":"CHILD IN REAR OUTBOUND SEAT GOT SHOULDER BELT CAUGHT UNDER HER LEG WHEN ATTEMPTING TO UNLATCH THE SEAT BELT. SEAT BELT BECAME VERY TIGHT AND WOULD NOT RELEASE, CAUSING THE PARENTS TO CUT THE CHILD OUT THE BELT. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":864268,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1999","dateComplaintFiled":"06/26/2000","vin":"1FMPU18L5WL","components":"VISIBILITY","summary":"POWER WINDOWS GO UP AND DOWN INTERMITTENTLY.  DEALERSHIP IS AWARE OF THE PROBLEM.  VEHICLE WAS PURCHASED IN  WINTER WHEN WINDOWS WERE UP.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900610,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2000","dateComplaintFiled":"06/26/2000","vin":"2FMZA5143WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, ENGINE COMPARTMENT CAUGHT ON FIRE, CLAIM 53-C579-741.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900610,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2000","dateComplaintFiled":"06/26/2000","vin":"2FMZA5143WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, ENGINE COMPARTMENT CAUGHT ON FIRE, CLAIM 53-C579-741.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":864028,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/22/2000","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHILE TRAVELING AT ANY SPEED VEHICLE WOULD STALL WITHOUT ANY INDICATION.  DEALER HAS BEEN NOTIFIED.  PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":863867,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2000","dateComplaintFiled":"06/20/2000","vin":"2FMDA5148WB","components":"SUSPENSION","summary":"CONSUMER WAS TRAVELING ABOUT 45-50MPH &  FRONT COIL SPRING BROKE. BROKEN SPRING WENT INTO THE LEFT TIRE ,  CAUSED A BLOWOUT, BUT NO ONE  WAS INJURED.     DEALER  SAID THAT COIL SPRING HAD TO HAVE BEEN DEFECTIVE.  VEHICLE CURRENTLY AT THE DEALER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":863639,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2000","dateComplaintFiled":"06/15/2000","vin":"1FMPU18L3WL","components":"STRUCTURE","summary":"ASSIST HANDLE ON  FRONT PASSENGER'S SIDE  SPLIT IN HALF WHEN OCCUPANT CAUGHT ONTO  IT  TO GET INTO THE TRUCK.  DEALER WILL BE NOTIFIED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":863555,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/14/2000","vin":"","components":"POWER TRAIN","summary":"WHILE TRAVELING VEHICLE WAS MAKING A LOUD NOISE AND WOULD POWER  NOT GAIN DUE TO  BLOWN TRANSMISSION. PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":552639,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2000","dateComplaintFiled":"06/13/2000","vin":"1FMPU18L7WL","components":"ELECTRICAL SYSTEM","summary":"THE SPARK PLUG BLEW OUT OF THE ENGINE DUE TO STRIPPED THREADS, DAMAGE TO THE ENGINE AS A RESULT OF FAILURE.  *MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":552639,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2000","dateComplaintFiled":"06/13/2000","vin":"1FMPU18L7WL","components":"ELECTRICAL SYSTEM","summary":"THE SPARK PLUG BLEW OUT OF THE ENGINE DUE TO STRIPPED THREADS, DAMAGE TO THE ENGINE AS A RESULT OF FAILURE.  *MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":723798,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2000","dateComplaintFiled":"06/09/2000","vin":"1FMPU18L8WL","components":"ELECTRICAL SYSTEM","summary":"A SPARK PLUG THAT HAD NOT BEEN PROPERLY TORQUED AT THE FORD FACTORY LOOSTENED AND DESTROYED THE CYLINDER HEAD. IT TOOK THE FORD DEALER 2 WEEKS TO REMOVE THE ENGINE FROM THE VEHICLE, GET THE PARTS, AND MAKE THE REPAIR.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":863216,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2000","dateComplaintFiled":"06/07/2000","vin":"1FMPU18L5WL","components":"SEAT BELTS","summary":"LAP BELT IN REAR SEAT WOULD NOT RETRACT WHENEVER  SHOULDER BELT WAS  USED ON REAR DRIVER'S SIDE.  IF THE SHOULDER BELT WAS RELEASED FROM THE CHILD SAFETY SEAT THE LAP BELT WOULD RETRACT. DEALER NOTIFIED, AND INFORMED CONSUMER  TO CONTACT MANUFACTURER.  HOWEVER,  NO REPONSE WAS RECEIVED.  CAR SEAT CANNOT BE SAFELY PLACED IN THE MIDDLE SEAT WITH THIS DEFECTIVE SEAT BELT.  SEATBELT WAS REPLACED WITH ANOTHER DEFECTIVE BELT.  NO HELP FROM FORD. *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":863021,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2000","dateComplaintFiled":"06/05/2000","vin":"2FMDA5147WB","components":"SUSPENSION","summary":"CLUNKING NOISE IN THE FRONT END.  DEALER INSPECTED AND FOUND STRUT ROD BUSHING RETAINER LOOSE AND THE SUBFRAME CRACKED.  REPAIRS NOT COVERED UNDER WARRANTY, SUSPECTED THAT FAILURES DUE TO EARLIER TRANSMISSION WORK ON VEHICLE.  FORD CONTACTED.   *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":723598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2000","dateComplaintFiled":"06/05/2000","vin":"2FMDA5149WB","components":"UNKNOWN OR OTHER","summary":"CONTACTED FORD, THEY DON'T SEEM TO WANT TO FIX THIS PROBLEM BECAUSE WARRENTY IS OUT. VEHICLE TWO YEARS OLD. SHOULD NOT HAVE THIS PROBLEM. NO SAFETY DEFECT LISTED WITHIN SUMMARY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":723606,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2000","dateComplaintFiled":"06/05/2000","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"FRONT ROTORS (2) WORN OUT PRE-MATURELY AND NEED REPLACEMENT AFTER 33000 MILES. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":862964,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2000","dateComplaintFiled":"06/02/2000","vin":"1FMRU17L4WL","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE HAD BEEN LEAKING OIL  SINCE  IT WAS BOUGHT. BUT, DEALER COULDN'T FIND WHERE THE LEAK WAS COMING  FROM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":862865,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2000","dateComplaintFiled":"06/01/2000","vin":"1FMRU176XWL","components":"POWER TRAIN","summary":"A 2-YEAR OLD WAS ABLE PUT CAR INTO GEAR AND CAR ROLLED BACK.  VEHICLE WAS NOT ON, AND IT TOTALLED ANOTHER CAR , CONSUMER SAID THANK GOD THERE WERE NO KIDS AROUND BECAUSE SOMEONE COULD HAVE BEEN RUN OVER.  CONSUMER TOOK CAR TO FORD  AND THEY WERE NOT HELPFUL. *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":862799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/31/2000","vin":"2FMDA5142WB","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL WILL LEAK WHEN FILLING UP GAS TANK TO FULL, POSSIBLY DUE TO FAILURE OF O-RING.  TANK STILL LEAKED AFTER O-RING REPLACED.  OWNER HAS NOT REPLACED TANK. *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":723259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2000","dateComplaintFiled":"05/27/2000","vin":"2FMZA51UXWB","components":"POWER TRAIN","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":552420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/26/2000","vin":"","components":"SUSPENSION","summary":"THE VEHICLE DRIFTS AT HIGHWAY SPEED DUE TO FLAW IN THE VEHICLE'S FRONT END DESIGN. YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":862546,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/25/2000","vin":"1FMPU18L9WL","components":"TRAILER HITCHES","summary":"NHTSA RECALL 00V073000 AND MANUFACTURER'S RECALL 00S05/TRAILER HITCHES AND ATTACHMENTS.   NO PARTS WERE AVAILABLE.  *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":723166,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2000","dateComplaintFiled":"05/25/2000","vin":"1FMEU17L2WL","components":"ELECTRICAL SYSTEM","summary":"WHILE ON VACATION AT SONS HOME IN TROY MICHIGAN VEHICLE WAS PARKED AT ABOUT 9PM AND  WHEN MY WIFE WENT TO GET THE CAR IN THE MORNING SHE FOUND IT MISSING. SHE WAS TOLD BY A NEIGHBOR THAT THE VEHICLE HAD STARTED ON FIRE AROUND 2AM IN THE MORNING WITH WHAT APPEARED TO BE AN ENGINE FIRE. THE TROT MICHIGAN POLICE AND FIRE DEPARTMENTS WERE DISPATCHED AND THE FIRE WAS EXTINGUISHED AND THE VEHICLE TOWED TO THE POUND. MY WIFE CONTACTED THE POLICE AND FOUND THAT THE WHOLE FRONT END OF THE VEHICLE HAD BURNED  TO THE POINT THAT THE VEHICLE IS CONSIDERED A TOTAL LOSS. HAD THE VEHICLE BEEN PARKED IN OUR GARAGE IN TEXAS OUR HOUSE WOULD HAVE ALSO BEEN A TOTAL LOSS WITH THE POSSIBLE LOSS OF LIFE. THE INCIDENT WAS REPORTED TO NATIONWIDE INSURANCE AND FORD MOTOR COMPANY CUSTOMER SERVICE HOT LINE. THE INSURANCE COMPANY EXPECTS TO TRY AND DETERMINE THE CAUSE OF THE FIRE LATER TODAY 5-24-2000. AS OF NOW IT APPEARS TO BE A DEFECT. THE VEHICLE WAS IN EXCELLENT CONDITION WITH ALLL APPROPRIATE MAINTENANCE CURRENT AND EXHIBITED NO PROBLEMS PRIOR TO THE SPONTANIOUS FIRE. THE VEHICLE IS STILL IN THE POSSESSION OF THE TROY MICHIGAN IMPOUND LOT. MY WIFE IS STRANDED IN MICHIGAN AND CAN BE REACHED AT 248 952 0802.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":862428,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/24/2000","vin":"1FMRU17LXWL","components":"TRAILER HITCHES","summary":"NHTSA RECALL 00V073000 AND MANUFACTURER'S  RECALL 00S05/ TRAILER HITCHES AND ATTACHMENTS.   NO PARTS WERE  AVAILABLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":862288,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/22/2000","vin":"1SMRU1767WL","components":"STRUCTURE,VEHICLE SPEED CONTROL","summary":"UPON MAKING A RIGHT OR LEFT HAND TURN VEHICLE SURGED FORWARD, CAUSING EXTENDED STOPPING DISTANCE.  ALSO DOORS LOCKED AND UNLOCKED WITH OPERATOR CONTROLLING THE DOOR LOCK BUTTON. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":723051,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/1999","dateComplaintFiled":"05/22/2000","vin":"2FMZA51U6WB","components":"WHEELS","summary":"2 OF 4 WHEELS ON OUR WINDSTAR DEVELOPED WHEEL LEAKS ON THE WELD LINE JOINING THE TIRE BEAD FLANGE TO THE CENTER HUB SECTION OF THE WHEEL (ORIGINAL SUSPICION WAS TIRE OR VALVE STEM LEAK, BUT SOAPING RIM SHOWS AIR BUBBLING THROUGH WELD).  FIRST FAILED WHEEL REPLACED BY DEALER.  SECOND WHEEL REPLACED BY LOCAL GARAGE (DEALER WANTED $50 DEDUCTABLE) AND IS AVAILABLE FOR EXAMINATION.  I'VE NEVER HEARD OF SUCH A DEFECT, BUT FORD DEALER MECHANIC VOLUNTEERED THAT THEY'VE \"SEEN WINDSTAR WHEELS LEAK\".  GARAGE REPLACING SECOND WHEEL MADE SIMILAR COMMENT.  A FRIEND WITH 1996 WINDSTAR HAD TWO WHEELS FAIL WITH SAME PROBLEM.  DEALER REJECTED CLAIM OF ACCELERATED TIRE WEAR CAUSED BY FIRST FAILURE ($80 REPLACEMENT COST).  SECOND TIRE HAS WEAR ON OUTER EDGES AND WILL NEED PREMATURE REPLACEMENT ($80!).  AS A SAFETY-RELATED DEFECT (LOSS OF TIRE PRESSURE DUE TO WHEEL LEAKAGE COULD LEAD TO TIRE FAILURE AND POTENTIAL LOSS OF VEHICLE CONTROL) FORD LOGICALLY SHOULD BE RESPONSIBLE FOR ALL COSTS RELATED TO CORRECTING THIS DEFECT.  BASED ON THE LIMITED SAMPLE I'VE SEEN (4 OF 8 WHEELS ON TWO VANS FAILED;  FACTORY AND INDEPENDENT MECHANICS SPECIFICALLY AWARE OF PROBLEM WITH WINDSTAR WHEELS), LOGICALLY QUALIFIES IT AS AN EPIDEMIC FAILURE (ALBEIT WITH A LOW SAMPLING CERTAINTY, PENDING EXPANSION OF THE SAMPLE BASE).  IT'S LIKELY THAT FORD MOTOR CO. HAS SERVICE RECORDS TO CONFIRM THESE OBSERVATIONS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":722644,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2000","dateComplaintFiled":"05/13/2000","vin":"1FMPU18L3WL","components":"STEERING,SEATS","summary":"LEATHER SEAT IS WEARING OUT AND LEATHER STEERING COVER IS WEARING BADLY.  COLOR IS COMING OFF BOTH.  ALSO COLOR COMES OFF BACK SIDE PANELS EASILY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":861847,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2000","dateComplaintFiled":"05/12/2000","vin":"2FMZA5145WB","components":"VEHICLE SPEED CONTROL","summary":"SUDDEN ACCELERATION WHILE BRAKING INTO A CURVED PARKING SPACE, CAUSING  VEHICLE TO REAREND ANOTHER VEHICLE IN FRONT.  DEALER NOTIFIED. PROVIDE FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":722439,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2000","dateComplaintFiled":"05/09/2000","vin":"2FMDA5143WB","components":"EQUIPMENT","summary":"THE AIR CONDITIONING LINE LEADING TO THE BACK OF THE VEHICLE (FOR REAR COOLING) RUBBED AGAINST THE POWER STEERING LINE, CAUSING THE AIR CONDITIONING LINE TO RUPTURE. IF THIS HAD CAUSED THE RUPTURE OF THE POWER STEERING LINE, SIGNIFICANT SERIOUS SAFETY CONSEQUENCES COULD HAVE OCCURRED.  ADDITIONALLY, THE LOSS OF THE TOTAL COOLANT DUE TO THE RUPTURED AIR CONDITIONING LINE IS AN ENVIRONMENTAL ISSUE. WE BELIEVE THIS IS A MAJOR DESIGN FLAW IN THE VEHICLE AND ONE THAT WARRANTS IMMEDIATE ATTENTION BY THE MANUFACTURER. THE VEHICLE IS LESS THAN THREE YEARS OLD.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":722475,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2000","dateComplaintFiled":"05/09/2000","vin":"1FMPU18L5WL","components":"SUSPENSION","summary":"WHILE PARKED IN THE PARKING LOT OF MY PLACE OF EMPLOYMENT THE RIGHT SIDE TORSION BAR CRACKED COMPLETELY IN HALF. THIS DROPPED THE RIGHT FRONT OF THE VEHICLE ABOUT 6 INCHES RENDERING IT UNDRIVABLE. THE VEHICLE WAS JUST PURCHASED ABOUT 1 MONTH AGO USED. IT HAD NOT BEEN DRIVEN OFF ROAD OR NO HOLES OR CURBS WERE HIT WITH THE VEHICLE. THE SECURITY GUARD CALLED ME TO TELL ME THAT MY VEHICLE ALARM WAS GOING OFF. WHEN I WENT OUT TO CHECK IT LOOKED LIKE A FLAT TIRE UNTIL I GOT CLOSER AND SAW THE TIRE WAS OK. THE VEHICLE WAS LEANING DOWN TO THE RIGHT FRONT. THE VEHICLE HAD BEEN SITTING FOR MORE THAN 9 HOURS WHEN THE TORSION BAR JUST BROKE FOR NO APPARENT REASON.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":722382,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2000","dateComplaintFiled":"05/07/2000","vin":"2FMDA5148WB","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"COMPUTER MODULE THAT CONTROLS ABS SYSTEM FAILED, ALSO AFFECTS THE TRACTION CONTROL FEATURE OF THE VEHICLE, THAT ALSO HAS FAILED.  COST TO REPLACE PART IS $980. PLUS LABOR.  THIS IS A MAJOR COMPONENT OF THE ABS BRAKING SYSTEM, WHICH IS PART OF THE VEHICLES SAFETY FEATURES AND A FAILURE SO EARLIER IN THE LIFE OF THIS VEHICLE IS ABSURD.  THE MAINTENANCE PERSON AT THE DEALERSHIP SAID THERE WAS A BULLETIN OUT ON THIS BUT WE CAN'T FIND IT.  MY SISTER AND BROTHER-IN-LAW HAVE THE SAME YEAR AND MODEL OF WINDSTAR AND ARE HAVING A FAILURE OF THEIR TRACTION CONTROL FEATURE WHICH IS INTERMITTENT BUT THEIR DEALER CAN'T FIND THE CAUSE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":722343,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2000","dateComplaintFiled":"05/06/2000","vin":"2FMZA5146WB","components":"FUEL SYSTEM, GASOLINE,POWER TRAIN","summary":"1ST TO 2ND BANG WHEN SHIFTING ON SLOW ACCELERATION (REPEATS OFTEN), FUEL PUMP CONTINUALLY CUTS OUT WHEN PARKED ON SLIGHT DOWNHILL, STILL 6+ GALLONS LEFT. ONLY SINCE REPLACEMENT OF FUELTANK AND GAS PUMP DUE TO ELECTRICAL SHORT","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":861497,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/05/2000","vin":"","components":"POWER TRAIN","summary":"CONSUMER'S 3-YEAR OLD SON GOT OUT OF CSS/GRABBED KEYS/PUT IT INTO IGNITION/ TURNED IT ONE NOTCH FORWARD, AND ACCIDENTLY MOVED GEAR INTO NEUTRAL, CAUSING VEHICLE TO PICK UP SPEED AND RUN INTO A LAKE.  GEARS DID NOT LOCK WHEN KEY WAS PUT INTO IGNITION AND TURNED TO THE FIRST NOTCH. SHIFT GEAR COULD BE MOVED AND GEARS WILL ONLY LOCK WHEN THEY  ARE PUT INTO ANY OTHER NOTCH .VEHICLE WAS A TOTAL LOSS.  SOMEONE WAS ABLE TO JUMP INTO LAKE AND GET CHILD OUT BEFORE VEHICLE SANK.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":861420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2000","dateComplaintFiled":"05/04/2000","vin":"1FMPU18L8WL","components":"SUSPENSION,TIRES","summary":"WHILE TRAVELING AT 40 TO 45 MPH  LEFT FRONT TORSION BAR BROKE AWAY FROM THE SUSPENSION, FLYING TO THE OTHER SIDE OF THE VEHICLE, AND CAUSING A BLOWOUT OF THE RIGHT TIRES.  DEALER HAS BEEN CONTACTED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":861371,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2000","dateComplaintFiled":"05/03/2000","vin":"1FMRU18W4WL","components":"STRUCTURE","summary":"UNDER BACK SEAT IN REAR OF VEHICLE FRAME HAS A BAD STRESS FRACTURE. THE CRACK GOES THE WIDTH OF THE BODY ON THE FLOORBOARD. LOCATED WHERE SEATS ARE MOUNTED. TOOK TO DEALERSHIP & WAS INFORMED NOTHING CAN BE DONE. MANUFACTURER WAS IN AGREEMENT. CRACK AT PRESENT IS AT LEAST 3 TO 4 INCHES LONG & GETTING WORSE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":861250,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2000","dateComplaintFiled":"05/02/2000","vin":"1FMRU18W4WL","components":"EQUIPMENT","summary":"WHILE VEHICLE WAS TRAVELING ON THE STREET AT 25 MPH SPARE TIRE CABLE SNAPPED,  CAUSING  TIRE TO FALL OFF THE RACK UNDER THE VEHICLE AND ONTO THE STREET. DEALER/MANUFACTURER WERE NOT CONTACTED AT THIS TIME. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":861198,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/01/2000","vin":"2FMA4XWB912","components":"POWER TRAIN","summary":"CONSUMER'S CHILD WAS ABLE TO PUT THE KEYS IN THE IGNITION,  SHIFT GEAR INTO NEUTRAL, AND VEHICLE ROLLED BACKWARDS, HITTING A PARKED CAR. CONSUMER HAS CONTACTED  MANUFACTURER.  OWNER BELIEVES THAT YOU SHOULD NOT BE ABLE TO SWITCH THE VEHICLE INTO GEAR WITHOUT PRESSING THE BRAKES.  *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":722112,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2000","dateComplaintFiled":"04/30/2000","vin":"2FMZA5147WB","components":"EQUIPMENT","summary":"ALTHOUGH NOT APPARENT ON NEW LABELS, THE COMPOSITION IS PLASTIC COVERING OVER PRINTED BASE, WITH THE BASE HAVING THE NECESSARY ADHESSIVE TO AFFIX TO THE MASTER CYLINDER RESERVOIR. WHILE USING A CLEAN, DRY CLOTH TO CLEAN UP AROUND THE ENGINE COMPARTMENT, I WIPED OVER THE LABELS AND THE PLASTIC OUTER COVERING SLID, SMEARING THE PRINTED INFORMATION AND MAKING THE ENGLISH LABEL ILLEGIBLE. THE BRAKE WARNING STATEMENT IS STILL ENTIRELY VISIBLE, BUT ONLY THE FRENCH VERSION PRINT IS LEGIBLE, SINCE I DID NOT RUB OVER IT. AT THE TIME, THE ENGINE COMPARTMENT WAS WARM, SINCE THE ENGINE HAD BEEN RUNNING.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":860688,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/1999","dateComplaintFiled":"04/20/2000","vin":"2FMVA51UOWB","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER APPLIED  BRAKES AND THE AUTOMOBILE DID NOT STOP. CONSUMER'S WIFE HIT A PARKED CAR.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":721687,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/19/2000","vin":"","components":"CHILD SEAT","summary":"I HAD DIFFICULTY FINDING AN INFANT CAR SEAT THAT I COULD ANCHOR PROPERLY IN MY CAR.  I TRIED JUST ABOUT EVERY MAJOR MANUFACTURER'S INFANT SEAT, AND THEY ALL FAILED TO RESTRAIN THE SEAT PROPERLY AGINST A FRONT END CRASH.  FINALLY, I FOUND A SEAT MADE BY BRITAX CALLED \"HANDLE WITH CARE\".  THIS SEAT HAD A TEATHER STRAP THAT ENABLED ME TO PROPERLY SECURE THE SEAT TO WITHSTAND A FRONT END COLLISION. I RECOMMEND THAT YOU CONSIDER REQUIRING ALL MANUFACTURERS OF INFANT (REAR FACING) SEATS TO ALSO PROVIDE TEATHER STRAPS.  THE BRITAX SEAT COST $140.00.  MOST CONSUMERS WON'T BE ABLE TO AFFORD SUCH A SEAT.  IF YOU HAVE ANY QUESTIONS, PLEASE CALL OR EMAIL ME AND I WILL BE GLAD TO PROVIDE THE DETAILS. THANKS, RANDY HAUFE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":860154,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/12/2000","vin":"2FMZA5144WB","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"VEHICLE IS STALLING WHEN SLOWING DOWN/TURNING AND IN PARKING MANEUVERS POSSIBLY DUE TO COMPUTER MISFIRE AND CARBON BUILD IN ENGINE. 3 TSBS HAVE BEEN ISSUED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":551822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/1998","dateComplaintFiled":"04/12/2000","vin":"2FMDA5142WB","components":"STRUCTURE","summary":"TAILGATE POWER LOCK INOPERATIVE.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":551822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2000","dateComplaintFiled":"04/12/2000","vin":"2FMDA5142WB","components":"STRUCTURE","summary":"THE VEHICLE MAKES NOISE WHILE TURNING DUE TO REAR SUB FRAME MOUNT FAILURE. YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":551822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2000","dateComplaintFiled":"04/12/2000","vin":"2FMDA5142WB","components":"STEERING","summary":"THE TIE ROD ENDS FAILED. YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":551822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2000","dateComplaintFiled":"04/12/2000","vin":"2FMDA5142WB","components":"SUSPENSION","summary":"RIGHT FRONT STRUT FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":721343,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2000","dateComplaintFiled":"04/11/2000","vin":"2FMZA5149WB","components":"POWER TRAIN","summary":"WHEN WE FIRST TOOK OUR WINDSTAR IN THE FRONT END WAS MAKING A GROWLING & GRINDING NOISE, AND THE TRANSMISSION WAS SHIFTING HARD AND JUMPING. THE DEALERSHIP CHECKED THE TRANSMISSION OUT THEY SAID EVERYTHING APPEARED TO BE NORMAL, BUT THEY CHECK THE TRANSMISSION FLUID AND IT HAD \"METAL\" IN IT. THEY ALSO TOLS US THAT THE FRONT LEFT & RIGHT TIE RODS NEEDED TO BE REPLACED BECAUSE THEY \"HAD A DEFECT\" . THE DEALERSHIP HAS REPLACED THE TRANSMISSION IN MY VAN 2 TIMES NOW, IT STILL DOES NOT SHIFT LIKE IT SHOULD BUT THEY \"CAN'T GET IT TO DUPLICATE\"  AND NOW THEY WANT TO \"FLUSH\" MY POWER STEERING FLUID THEY SAY THE POWER STEERING FLUID HAS BROKEN DOWN. WHEN I QUESTIONED THEM ABOUT THIS THAY TELL ME THIS IS NORMAL. I HAVE CHECKED WITH SEVERAL INDEPENDANT MECHANICS AND THEY TELL ME THAT MY POWER STEERING PUMP IS GOING BAD, OR THE RACK & PINION IS GOING OUT. THERE HAS TO BE SOMETHING CAUSING THIS. THIS VAN IS NOT 2 YEARS OLD YET AND THERE ARE TO MANY PROBLEMS WITH THIS VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":711109,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/1999","dateComplaintFiled":"04/07/2000","vin":"2FMDA5141WB","components":"POWER TRAIN","summary":"EXPERIENCED TOTAL CATASTROPHIC FAILURE OF TRANSMISSION.  DESPITE NEVER TOWING ANYTHING AND ALWAYS PERFORMING RECOMMENDED ROUTINE MAINTENANCE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":711301,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/1998","dateComplaintFiled":"04/07/2000","vin":"1FMRU17L2WL","components":"TRAILER HITCHES","summary":"THE BOLTS HOLDING THE TRAILER HITCH RECEIVER TO THE FRAME CAME LOOSE TO THE POINT THEY ALMOST FELL FROM THEIR HOLES.  IF THIS WOULD HAVE HAPPENED WHEN PULLING A TRAILER THERE WOULD HAVE BEEN A DISASTER WITH A LOOSE TRAILER ON THE HIGHWAY.  THE DEALER NOR THE FORD CUSTOMER ASSISTANCE CENTER CANNOT TELL ME WHAT THEY BOLTS SHOULD BE TORQUED TO OTHER THAN VERY TIGHT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":859845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/1998","dateComplaintFiled":"04/06/2000","vin":"2FMZA5145WB","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL SPITTING BACK OUT OF FILLER NECK WHILE FILLING FUEL TANK. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE'S PROBLEM WAS NOT COVERED  UNDER MANUFACTURER'S RECALL.  *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":720991,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/1999","dateComplaintFiled":"04/04/2000","vin":"2FMDA5141WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"WHILE DRIVING AT 60 MPH THE CAR DOWNSHIFTED TO A LOW GEAR CAUSING THE RPM'S TO RACE AND THE CAR TO LURCH.  WAS ABLE TO PULL TO SIDE OF BUSY HIGHWAY WITHOUT INCIDENT.  FORD DEALER REPLACED MAP SENSOR AND REBUILT/REPLACED THE TRANSMISSION.  FORD COMPANY PAID ALL BUT $200 AS PART OF THEIR \"CUSTOMER GOODWILL PROGRAM\".  I THINK THERE SHOULD BE A RECALL ON THE TRANSMISSION AND IF SO, I WOULD LIKE MY $200 REFUNDED TO ME.  THE TIE ROD ENDS FAILED RIGHT AFTER THE WARRANTY PERIOD.  EVEN THE DEALER ALLUDED TO THE FACT THAT THEY WERE PROBABLY FACTORY DEFECTS, THAT THEY SHOULD NOT GO BAD THEN.  THE 'OPEN DOOR SENSOR' STAYS ON EVEN THOUGH ALL OF THE DOORS ARE CLOSED.  THIS HAPPENS SPORADICALLY.  IT MAY HAPPEN TWICE A DAY AND THEN NOT HAPPEN FOR DAYS.  THE AUTOMATIC DOORLOCKS HAVE NOT WORKED PROPERLY SINCE ABOUT 40,000 MILES.  I HAVE TO MANUALLY LOCK/UNLOCK THE SLIDING DOOR.  AND TO TOP OFF ALL OF MY PROBLEMS, LAST WEEK I HAD A MOUSE IN MY GLOVE COMPARTMENT!  THE DESIGN OF THE GLOVE COMPARTMENT LETS YOU LOOK RIGHT INTO THE ENGINE, AND A MOUSE GOT IN THERE AND CHEWED UP MY MAPS AND CLEAN PAPER NAPKINS.  I AM NOT HAPPY!  AND THAT WILL BE A SAFETY ISSUE IF I AM DRIVING AND SOMEONE OPENS MY GLOVE BOX!  I BET YOU HAVE NEVER HEARD THAT ONE!  MY BIGGEST CONCERN IS THE TRANSMISSION.  I HOPE TO HEAR FROM YOU ABOUT THAT.  THANK YOU VERY MUCH.  NANCY","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":784594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2000","dateComplaintFiled":"04/04/2000","vin":"1FMPU18L3WL","components":"STEERING","summary":"DRIVERS SIDE TIE ROD BROKE WHEN BACKING OUT OF GARAGE.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":720729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/1999","dateComplaintFiled":"03/29/2000","vin":"2FMZA51UXWB","components":"WHEELS","summary":"METAL PART OF WHEELS - ALL FOUR- CRACKED. TWO WERE IN  BAD SHAPE. FORUNATLY NO ACCIDENTS. HEARD CRACKING SOUND FIRST THEN INSPECTED AN NOTICED CRACKS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":720679,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2000","dateComplaintFiled":"03/28/2000","vin":"2FMZA5142WB","components":"SUSPENSION","summary":"MY FRONT END SOUNDS AS IF LEFT FRONT WHEEL IS GOING TO FALL OFF.  WHEN WE DRIVE THE VAN SHAKES ALL OVER,  FEELS VERY UNSAFE WE'RE NO LONGER DRIVING IT UNTIL ITS REPAIRED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":859121,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/24/2000","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE APPLYING  BRAKES REAR BRAKES LOCKED UP. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATON.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":859094,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2000","dateComplaintFiled":"03/23/2000","vin":"2FMDA5143WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN APPLYING  ABS BRAKES ON WET AND SNOWY PAVEMENT, PEDAL GOES TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. CAUSE UNKNOWN.  *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":720523,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2000","dateComplaintFiled":"03/23/2000","vin":"1FMPU18L7WL","components":"ELECTRICAL SYSTEM","summary":"AS WE PULLED OUT OF A TOLL BOOTH ON THE G.S.PKWY WE HEARD A LOUD BANG IMMEDIATELY FOLLOWED BY LOSS OF ACCELERATION POWER.  APPARENTLY A SPARK PLUG WAS BLOWN FROM THE ENGINE.  IT REMAINED ATTACHED TO THE WIRE BUT NEITHER THAT PLUG OR A NEW ONE COULD BE REPLACED BECAUSE THE CYLINDER WAS STRIPPED.  THE VEHICLE WAS TOWED TO KAYTES FORD.  WE'RE HOPING FORD WILL INCUR THE EXPENSE OF REPAIRING IT SINCE THIS SHOULD NEVER HAD HAPPENED ESPECIALLY ON A VEHICLE WITH 41,000 MILES.  WARRANTY WAS UP AT 36,000.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":9000245,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1999","dateComplaintFiled":"03/21/2000","vin":"","components":"STEERING","summary":"STEERING WHEEL LOCK, KEY LOCKED IN STEERING COLUMN","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":858875,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2000","dateComplaintFiled":"03/20/2000","vin":"PLEASE FILL","components":"SUSPENSION","summary":"WHILE TRAVELING ON THE STREET AT 25-35 MPH  FRONT TORSION BAR BROKE, CAUSING  VEHICLE TO DIP DOWN ON ONE SIDE. DEALER NOTIFIED, AND REPAIRS MADE AT NO COST TO CONSUMER, BUT, DEALER  REFUSED TO REPAIR THE OTHER SIDE. PROVIDE FURTHER DETAILS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":858635,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/16/2000","vin":"2EMDA5145WB","components":"STEERING","summary":"RACK AND PINION STEERING GEARS MAY HAVE DAMAGED INPUT SHAFT BEARING. VEHICLE NOT INCLUDED IN RECALL 97V165001.  PLEASE GIVE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":858663,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2000","dateComplaintFiled":"03/16/2000","vin":"2FMZA514XWB","components":"ENGINE AND ENGINE COOLING","summary":"WHEN MOVING SLOWLY TO TURN OR  TO PARK, ORFULLY WARMED UP,1/2-FULL TANK OF GAS.  VEHICLE STALLED OR SHUT OFF WITHOUT PRIOR WARNING.  CONTACTED DEALER, AND WAS TOLD THAT THERE WAS AN AIR LEAK.  DEALER MADE THE NECESSARY REPAIRS.  *AK.ET.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":720081,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2000","dateComplaintFiled":"03/14/2000","vin":"1FMRU18WXWL","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EQUIPMENT","summary":"CONSTANTLY BROUGHT TO DEALERSHIP WHO CONTINUALLY SAYS NOTHING IS WRONG WITH VEHICLE. NO SAFETY DEFECT LISTED WITHIN SUMMARY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":720081,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2000","dateComplaintFiled":"03/14/2000","vin":"1FMRU18WXWL","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EQUIPMENT","summary":"CONSTANTLY BROUGHT TO DEALERSHIP WHO CONTINUALLY SAYS NOTHING IS WRONG WITH VEHICLE. NO SAFETY DEFECT LISTED WITHIN SUMMARY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":720081,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2000","dateComplaintFiled":"03/14/2000","vin":"1FMRU18WXWL","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EQUIPMENT","summary":"CONSTANTLY BROUGHT TO DEALERSHIP WHO CONTINUALLY SAYS NOTHING IS WRONG WITH VEHICLE. NO SAFETY DEFECT LISTED WITHIN SUMMARY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":720048,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/1999","dateComplaintFiled":"03/13/2000","vin":"1FMRU18W5WL","components":"VEHICLE SPEED CONTROL","summary":"THE CAR ACCELERATES QUICKLY WHEN SLOWLY STOPPING.GOING INTO A PARKING SPACE VERY SLOWLY WHEN I PUT ON THE BRAKE THE CAR ACCELERATED TO 3000RPM'S I PUSHED THE BRAKE HARD, THE DRIVE WHEEL SPUN AND SMOKED I PULLED IT OUT OF GEAR AND TURNED OFF THE IGNITION TO STOP THE ENGINE DOES NOT DO IT ALL THE TIME TOOK TO DEALER NOT A GOOD RESPONSE THEY MAY THINK I AM NUTS??  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":858114,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2000","dateComplaintFiled":"03/08/2000","vin":"2FMZA5140WB","components":"POWER TRAIN","summary":"WHILE DRIVING AND PULLING AWAY FROM A STOP  VEHICLE  STALLS AND SHUTS OFF.  DEALER IS AWARE OF THIS PROBLEM. THE PART TO CORRECT PROBLEM  IS ON NATIONAL BACK ORDER. *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":719760,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2000","dateComplaintFiled":"03/06/2000","vin":"","components":"SUSPENSION","summary":"TORSION BAR CRACKED WHILE BACKING / TURNING FROM DRIVEWAY, VEHICLE DISABLED AND TOWED TO DEALER FOR IN-WARRANTY REPAIRS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":857789,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/1999","dateComplaintFiled":"03/02/2000","vin":"1FMRU18W7WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN TRAVELING AND UPON DEPRESSING BRAKE PEDAL TO MAKE A SUDDEN STOP CONSUMER NOTICED BRAKE FADING AWAY AND CAUSING EXTENDED STOPPING DISTANCE. POWER BRAKES HAVE FAILED TWICE, AND TAKEN IN FOR SERVICE 4 TIMES.  CONSUMER WANTS REIMBURSEMENT FOR REPAIRS. DEALER CONTACTED, CAUSE UNKNOWN. *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":857547,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1998","dateComplaintFiled":"02/25/2000","vin":"1FMPU18L8WL","components":"SUSPENSION","summary":"AT HIGHWAY SPEEDS  VEHICLE VIBRATES EXCESSIVELY.  DEALER HAS INSPECTED  VEHICLE SEVERAL TIMES, AND  HAS NOT BEEN ABLE TO CORRECT THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":857485,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2000","dateComplaintFiled":"02/24/2000","vin":"","components":"WHEELS","summary":"PASSENGER'S SIDE FRONT TIRE BOLTS SHEARED OFF AND WHEEL ROLLED DOWN THE HIGHWAY. CAR RESTED ON FRONT DISC BRAKE. THEN IT  CAME TO A STOP.  MECHANIC SAID THE BOLTS BROKE OFF, AND NUTS  WERE STILL ON THEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":857493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2000","dateComplaintFiled":"02/24/2000","vin":"2FMDA5143WB","components":"STEERING","summary":"RACK AND PINION STEERING BROKE WHEN TRAVELING, CAUSING POOR STEERING CONTROL. ALSO, TIE RODS MALFUNCTIONED, ALMOST WAS INVOLVED IN A CRASH. CONSUMER HAS CONTACTED  DEALER.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":719228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2000","dateComplaintFiled":"02/24/2000","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"NO SUMMARY LISTED FOR ABOV EVEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":719026,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2000","dateComplaintFiled":"02/21/2000","vin":"2FMDA5141WB","components":"POWER TRAIN","summary":"THE VAN STALLED ON TWO SEPARATE OCCASIONS AT BUSY INTERSECTIONS.  AFTER STOPPING AND THEN PRESSING THE ACCELERATOR THE VAN CREPT ALONG.  AFTER GOING THROUGH THE RANGE OF GEARS SEVERAL TIMES THEN IT STARTING MOVING AGAIN.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":719039,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2000","dateComplaintFiled":"02/21/2000","vin":"2FMDA5145WB","components":"SUSPENSION","summary":"PERSISTENT LOUD GROAN OR RUBBING SOUND OCCURS WHEN STEERING WHEEL IS TURNED TO LEFT AND WHEN TURNING TO RIGHT WHEN STRAIGHTENING OUT FROM LEFT TURN. FRONT END SHOP ADVISED STRUTS AND STRUT SUPPORT BRACKETS REQUIRE REPLACEMENT AT COST OF $588. VEHICLE IS 6,000 MILES OUT OF WARRANTY. SHOP SUPERVISOR EXPRESSED SUPRISE THAT SUCH COMPONENTS REQUIRE REPLACEMENT. BECAUSE OF SERVICE BACK-UPS DEALER HAS NOT YET ADVISED ON PROPER SOLUTION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":718862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/1999","dateComplaintFiled":"02/16/2000","vin":"2FMDA51UXWB","components":"ELECTRICAL SYSTEM,INTERIOR LIGHTING","summary":"WHEN I STOPPED MY VAN, THE INTERIOR LIGHTS WOULD NOT TURN OFF AND THE DASHBOARD SHOWED AN OPEN DOOR, THOUGH ALL DOORS WERE TIGHTLY CLOSED.  THIS CONDITION PERSISTED EVEN WITH THE ENGINE RUNNING.  WE HAD TO PULL THE INTERIOR FUSE SO WE COULD DRIVE AT NIGHT - A DANGEROUS SITUATION INDEED!  THE SAN JOSE (CALIFORNIA) MERCURY NEWSPAPER HAS AN \"ACTION LINE\" COLUMN WHERE I SAW OTHERS WHO HAVE THE EXACT SAME PROBLEM AS MINE.  I TOOK IN MY CAR TO A FORD DEALER, BUT THEY CHARGED ME $85 FOR NOT EVEN FINDING THE PROBLEM.  THEY SAID THEY COULD NOT DUPLICATE IT.  I THINK FORD KNOWS ABOUT THIS BUT WON'T ISSUE A RECALL.  PLEASE HELP!  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":856806,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/14/2000","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"EXIT LINE FROM THE FUEL INJECTION SYSTEM IS LEAKING FUEL ONTO THE ENGINE , CAUSING A VERY STRONG GAS ODOR IN THE VEHICLE.   THIS COULD LEAD TO A FIRE.   PLEASE GIVE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":718750,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2000","dateComplaintFiled":"02/14/2000","vin":"2FMZA5141WB","components":"POWER TRAIN","summary":"WHILE TRAVELING 65MPH THE CAR DOWNSHIFTED TO SECOND GEAR! *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":550881,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/10/2000","vin":"","components":"STEERING","summary":"POWER STEERING PUMP FAILED. YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":550881,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/10/2000","vin":"","components":"STEERING","summary":"RACK AND PINION FAILED. YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":856445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/08/2000","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS BRAKE WARNING LIGHT REMAINS ILLUMINATED, INDICATING A MALFUNCTION WITHIN THE SYSTEM, CAUSE UNKNOWN.  PLEASE GIVE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":856325,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/1999","dateComplaintFiled":"02/04/2000","vin":"PLEASE FILL","components":"SUSPENSION","summary":"TORSION BAR CRACKED. VEHICLE IN DEALER SHOP FOR REPAIRS DUE TO WARRANTY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":856136,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2000","dateComplaintFiled":"02/03/2000","vin":"2FMZA514WBD","components":"STEERING","summary":"WHILE DRIVING THE VAN ALL OF A SUDDEN THERE WAS NO STEERING AT ALL.  DRIVER COULD HARDLY GET THE VAN TO THE SIDE OF THE ROAD.  VAN WAS TOWED TO THE DEALERHSHIP.   BROKEN  STEERING: POWER ASSIST BELT  WAS REPLACED.  PLEASE PROVIDE ANY FURTHER INFORMATION. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":856150,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/03/2000","vin":"","components":"POWER TRAIN","summary":"THE SPEEDOMETER STOPPED WORKING. AS A RESULT,  WHEN DRIVING SPEED CANNOT BE DETERMINED.  DEALER HAS BEEN CONTACTED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":718031,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2000","dateComplaintFiled":"01/29/2000","vin":"2FMZA5148WB","components":"UNKNOWN OR OTHER","summary":"NO SUMMARY LISTED FOR ABOV EVEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":718037,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2000","dateComplaintFiled":"01/29/2000","vin":"2FMDA51U0WB","components":"STEERING","summary":"A LOUD GRINDING NOISE STARTED OCCURRING WHEN THE WHELL WAS TURNED. MY WIFE SAID SHE HEARD THE NOISE AND THOUGHT SHE NEEDED POWER STEERING FLUID. I PUT A LITTLE IN BUT THE NOISE DIDN'T GO AWAY. TOOK VAN TO DEALER. THEY CALLED AND SAID THE OUTER TIE RODS WERE BAD AND GRINDING METAL TO METAL. HAD THEM REPLACED. WHEN MY WIFE PICKED UP THE VAN, THE REPAIR PERSON SAID TO HER THAT SINCE THERE WERE NO GREASE JOINTS, SO THERE WAS NOTHING I COULD HAVE DONE. HE SAID THAT FORD SAID IT WAS A BAD DESIGN AND THEY HAD A MODEL TO REPLACE IT. THIS DIDN'T SOUND GOOD TO ME AND I WONDERED WHY I HAD TO PAY FOR THEIR BAD DESIGN. IF THE TIE RODS WERE GRINDING METAL TO METAL, IT COULD HAVE LED TO A BREAK AND STEERING FAILURE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":853770,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"10/14/1999","dateComplaintFiled":"01/28/2000","vin":"27MDAS1U8W6","components":"SERVICE BRAKES, HYDRAULIC,AIR BAGS","summary":"WHILE DRIVING DOWN STREET CAR RAN STOP SIGN,  CONSUME SMASHED ON BRAKES, BUT STILL CRASHED INTO OTHER CAR, UPON IMPACT,  PASSENGER'S SIDE AR  BAG DEPLOYED AND STRUCK FATHER IN FACE, CAUSING TEMPORARY BLINDNESS. ALSO, BRAKES SQUEAKED,  AND  PULLED TO RIGHT WHEN APPLIED. DEALER TEST DROVE VEHICLE, BUT  FOUND NOTHING. CLAIM FORMS WERE TO BE SENT TO CONSUMER, BUT WERE NEVER SENT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":717975,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/1999","dateComplaintFiled":"01/28/2000","vin":"2FMZA5141WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"TWO INCIDENTS OF  SUDDEN ACCELERATION, ONE CAUSING DAMAGE TO OUR VEHICLE AND THE ONE AHEAD AS I WAS PARKING NEXT TO A CURB.  SECOND TIME WAS IN DRIVEWAY WHEN ENTERING GARAGE; SLAMMED ON BRAKES TO NOT HIT HOUSE.  NUMEROUS INCIDENTS OF HARD 1ST TO 2ND GEAR SHIFT AT 15 MPH; SOUNDS LIKE A HARD THUD.  FORD OVERFILLED TRANS. FLUID 1/2 QUART AS A FIX IN NOVEMBER; REPLACING VALVE PUMP NOW IN JANUARY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":855461,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/24/2000","vin":"1FMFU18L2WL","components":"WHEELS","summary":"RECALL NUMBER 98V095000;  RECALL REMEDY DID NOT CORRECT THE PROBLEM, WHILE DRIVING FIVE LUGS: NUTS DISENGAGED  FROM THE RIGHT REAR  WHEEL, CAUSING THE WHEEL AND TIRE TO NEARLY COME OFF.  LOCAL DEALER REIMBURSED OWNER FOR REPAIRS. *AK.ET.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":717736,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2000","dateComplaintFiled":"01/22/2000","vin":"2FMDA5141WB","components":"SUSPENSION,WHEELS","summary":"MY WIFE WAS TURING LEFT AT A RED LIGHT AND WAS WAITING FOR PEDISTRIANS TO CROSS THE STREET. AS SHE TURNED THE CORNER THE RIGHT FRONT TIRE SNAPPED OFF OF THE HUB AND ALMOST HIT A LAWYER! ALL FIVE OF THE STUDS BROKE OFF, THE METAL INDICATED THEY WERE FRESH BREAKS. THERE WAS NOT ANY INDICATION OF THE NUTS BEING LOSE, THE NUTS WERE STILL SCREWED ON THE STUDS. THE WHEEL AND NUTS DID NOT LOOK SCARED AS IF THEY HAD BEEN LOSE. PIOR TO THE WHEEL COMING OFF THERE HAD BEEN NO SHIMMY OR VIBRATION AT ALL. I HAD DRIVEN THE VEHICLE THE PREVIOUS NIGHT AND HAD NOT FELT ANYTHING OUT OF THE ORDINARY.  SHE HAD ONLY ACCELERATED FROM THE LEFT TURN POSITION ABOUT 15FT AND COULD NOT HAVE BEEN GOING FASTER THAN 5 MPH. THE VEHICLE HAD NOT BEEN SERVICED AFTER WE PURCHASED IT. THANK GOD SHE WAS NOT ON THE INTERSTATE IN 5'OCLOCK TRAFFIC! *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":855287,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/1999","dateComplaintFiled":"01/21/2000","vin":"2FM2A5149WB","components":"AIR BAGS","summary":"WHILE DRIVING 55 MPH HAD A FRONTAL IMPACT WITH A DEER AND  DRIVER'S AND PASSENGER'S AIRBAGS DID DEPLOYED, BUT IT DID NOT DEPLOY PROPERLY, WHICH  SEEMED AS IF  AIRBAGS DID  NOT DEPLOY ALL THE WAY.  OCCUPANTS SUSTAINED INJURIES.  PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":855355,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/1999","dateComplaintFiled":"01/21/2000","vin":"2FMDA5140WB","components":"WHEELS","summary":"THE LEFT WHEEL LUGS: NUTS BROKE OFF OR SHEARED OFF WHICH MAY CAUSE THE WHEEL TO FALL OFF.  OCCURRED TWICE.   PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":855125,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2000","dateComplaintFiled":"01/19/2000","vin":"2FM2A51UXWB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED AS DRIVER STEPPED ON THE GAS TO  CROSS THE HIGHWAY. VEHICLE STOPPED, ALMOST CAUSING IT TO BE HIT.  CONSUMER HAD EXPERIENCED OTHER PROBLEMS WITH THE TRANSMISSION PRIOR TO THIS INCIDENT--SOMETIMES WOULD NOT SHIFT OUT OF FIRST GEAR, OR ONLY WORK IN SECOND GEAR. TRANSMISSION REPLACED BY DEALER. *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":550331,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/1999","dateComplaintFiled":"01/10/2000","vin":"2FMDA5140WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"FAILURE OF THE PADS AND ROTORS CAUSE NOISE WHILE BRAKING. YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":550331,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/1999","dateComplaintFiled":"01/10/2000","vin":"2FMDA5140WB","components":"SUSPENSION","summary":"FRONT END SUSPENSION CONTINUALLY EXPERINCED NOISE, SEVERAL REPAIR AND REPLACEMENTS TO VARIOUS SUSPENSION COMPONENTS HOWEVER CONTINOUS. YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":717048,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1998","dateComplaintFiled":"01/07/2000","vin":"2FMZA5148WB","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,STRUCTURE","summary":"VEHICLE HAS BEEN IN NUMEROUS TIMES FOR NEW SEALS ON FRONT RIGHT PASSENGER DOOR FOR WIND NOISE: ALSO BEEN IN FOR FAILED BRAKE SYSTEM NUMEROUS TIMES AND FRONT ROTORS HAVE BEEN ON BACK ORDER FOR ALMOST 2 MONTHS: IN NUMEROUS TIMES FOR FRONT END ALIGNMENT-CHECKED AND RECHECKED BY SEVERAL FORD DEALERS AND THEY CANNOT DO ANYTHING, VEHICLE HAS ALWAYS PULLED TO THE RIGHT; ENGINE HAS DIED SEVERAL TIMES AND WOULD NOT START BACK UP; FRONT PADS ON BRAKE SYSTEM HAVE BEEN REPLACED AND ROTORS TURNED AT ONLY 10,000 MILES STILL GRINDING AND WILL NOT STOP CORRECTLY; VEHICLE FEELS TO ME AS UNSAFE FOR MY WIFE AND TWO YOUNGER BOYS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":716937,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/05/2000","vin":"2FMZA5147WB","components":"POWER TRAIN","summary":"VEHICLE HAS A JERK AT LOW SPEED (1ST AND 2ND GEAR).  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":716875,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1999","dateComplaintFiled":"01/04/2000","vin":"2FMDA5145WB","components":"STEERING","summary":"VAN STARTED TO MAKE LOUD GRINDING NOISES WHEN TURNING WHEELS AND ALSO GETTING HARD TO TURN. I TOOK IT IN TO THE DEALER, BUT WAS TOLD BY SERVICE DEPT. THAT THERE WAS NO RECALL ON THIS VAN. AS I WAS LEAVING I SPOKE TO ANOTHER EMPLOYEE THERE AND WAS TOLD THAT THERE WAS SUCH A PROBLEM  WITH THAT YEAR  VAN.  I THEN REPLACED THE POWER STEERING PUMP AND THAT DID NOT FIX THE PROBLEM I THEN TOOK IT TO ANOTHER FORD DEALER AND WAS TOLD THAT THE PROBLEM WAS IN THE RACK AND PINION STEERING  AND THE PRICE TO FIX IT WAS ABOUT 1000.00  I WAS NOT ABLE TO AFFORD IT SO I  HAVE DRIVING IT , HOWEVER NOW THE VAN WILL SOMETIMES SHUT OFF WHEN YOU PROCEED TO MAKE A TURN IN EITHER DIRECTION. I HAVE COME VERY CLOSE TO HAVING SOMEONE HIT ME FROM BEHIND. I TOOK IT TO ANOTHER MECHANIC AND WE ARE GOING TO HAVE TO HAVE IT FIXED AT OUR EXPENSE. I FEEL THAT WE SHOULD NOT HAVE TO PAY FOR A PROBLEM THAT CAME FROM THE FORD MOTOR CO. I ALSO TOOK IT TODAY 1-4-2000 TO SEE IF THE DEALER WOULD LOOK AT IT BUT WAS TOLD BY A MAN NAMED JERRY IN THE SERVICE DEPT. THAT THEY WOULD  NOT DO ANYTHING .*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":783728,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/04/2000","vin":"2FMDA5145WB","components":"STEERING","summary":"CONSUMER WAS NOT AWARE OF RECALL 97V16500, VEHICLE WAS MAKING GRINDING NOISE WHEN STEERING WHEEL WAS TURNED AND WAS HARD TO TURN, POWER STEERING PUMP WAS REPLACED THAT DIDN'T REMEDY THE PROBLEM, THEN DEALER FINDS A BAD RACK AND PINION WHICH HE IS GOING TO CHARGE CONSUMER FOR FIXING.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":558750,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/03/2000","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION HAS BEEN REPLACED THREE TIMES.   NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":558750,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2000","dateComplaintFiled":"01/03/2000","vin":"","components":"STEERING","summary":"THE POWER STEERING HAD METAL PIECES IN THE STEERING FLUID CAUSING SMOKE TO POUR INTO THE VEHICLE AND RENDERING THE POWER STEERING USELESS ON TWO OCCASIONS.   NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":853408,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/30/1999","vin":"2FMDA5143WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE APPLYING THE BRAKES, CONSUMER NOTICED GRINDING NOISE. DEALER HAS BEEN NOTIFIED, CAN'T DUPLICATE PROBLEMS. PLEASE PROVIDE FURTHER INFORMATION.  *AK  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":854594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/1999","dateComplaintFiled":"12/30/1999","vin":"2FMDA5147WB","components":"SUSPENSION","summary":"FRONT STRUTS BROKE WHILE DRIVING ON THE HWY AT 30-35 MPH ON A SNOWY ROAD CONDITION. DEALER NOTIFIED AND REPAIRS WER EMADE AT CONSUMER'S COST. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":854415,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1999","dateComplaintFiled":"12/27/1999","vin":"PLEASE FILL","components":"SUSPENSION","summary":"DEFECTIVE TORSION BAR BROKE, CAUSING A LOSS OF VEHICLE CONTROL.THE BAR MAY ENTER THE VEHICLE AND INJURE THE OCCUPANT.  PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":854374,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/23/1999","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE STALLS OUT WHEN IDLING OR CRUISING INTO A TURN, MOSTLY WHEN THE GAS PEDAL IS NOT APPLIED. DEALER HAS NOT SEEN VEHICLE.  PROBLEM HAS OCCURRED 10 TIMES.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":854203,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/20/1999","dateComplaintFiled":"12/21/1999","vin":"PLEASE FILL","components":"STEERING,AIR BAGS,SEAT BELTS","summary":"WHILE DRIVING 35 MPH ON A SHEET OF ICE VEHICLE LOST CONTROL AND SLID INTO A GUARDRAIL. UPON A FRONTAL IMPACT, DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY,  WHICHNOT PROTECTING THE OCCUPANTS.  ALSO, DRIVER'S SEATBELT DID NOT RETRACT, WHICH DID NOT HOLD THE OCCUPANT IN SEAT, AND  CAUSING OCCUPANT TO SUSTAIN INJURIES.  PLEASE PROVIDE FURTHER INFORMATION. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":854218,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/1999","dateComplaintFiled":"12/21/1999","vin":"1FMPU18L8WL","components":"AIR BAGS","summary":"VEHICLE WAS INVOLVED IN A ROLLOVER COLLISION, SPEED UNDETERMINED. VEHICLE HIT SEVERAL TREES BEFORE AND DURING ROLLOVER. BOTH AIR BAGS FAILED TO DEPLOY. DEALER/MANUFACTURER NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":854178,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/1999","dateComplaintFiled":"12/20/1999","vin":"2FMZA5146WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"VEHICLE WAS INVOLVED IN A COLLISION  BECAUSE THE ABS FAILED.   VEHICLE HAS BEEN REPAIRED BY THE DEALER.  PLEASE PROVIDE FURTHER DETAIL.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":854192,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/1999","dateComplaintFiled":"12/20/1999","vin":"2FMZA5142WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER WHILE BACKING OUT OF GARAGE FELT LIKE CAR  HAD  BACKED OVER SOMETHING.REAR PASSENGER SIDE BRAKE FROZE UP.  ANTI-LOCK BRAKE LIGHT WAS ON. BACK WHEEL ON THE PASSENGER'S SIDE WAS NOT TURNING WHILE DRIVING VEHICLE. CONSUMER SAYS IT WAS  SNOWING WERE THEY WERE. TOOK TO DEALER, AND THEY TOLD CONSUMER TO TAP   WITH A HAMMER AND PUT CAR SOMEWHAT WARM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":716246,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/20/1999","vin":"2FMZA5148WB","components":"ELECTRICAL SYSTEM","summary":"SERVICE MANAGER AT FORD OF OCALA TELLS US THERE  IS A FORD TECHNICAL BULLETIN ABOUT A CHAFED ELECTRICAL WIRE IN OR NEAR THE FUEL TANKS ON THESE VEHICLES...THIS GIVEN AS A POSSIBLE REASON MY  98 WINDSTAR IS HAVING FUEL PROBLEMS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":854125,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/12/1999","dateComplaintFiled":"12/17/1999","vin":"2FMZA5140WB","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,TIRES","summary":"WHILE WIFE WAS DRIVING TIRE BLEW OUT, AND  AUTOMOBILE  ACCELERATED.  DRIVER COULD NOT GET AUTOMOBILE TO STOP.-  VEHICLE WENT INTO A DITCH AND FLIPPED OVER.   DRIVER WAS INJURED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":852681,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/1999","dateComplaintFiled":"12/16/1999","vin":"2FMZA5146WB","components":"STEERING,SERVICE BRAKES, HYDRAULIC","summary":"WHILE GOING AROUND A TURN AND YIELDING  BRAKES HARDENED AND STEERING LOCKED UP FOR ABOUT 5 SECONDS. DEALER COULD NOT IDENTIFY  THE PROBLEM. BUT IF THE CAR HAD DIED, THEY PROBLEY COULD HAVE FOUND THE PROBLEM EASIER. IF DRIVING AT A FASTER SPEED AND STEERING LOCKED UP THERE COULD BE A SERIOUS ACCIDENT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":854055,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/1999","dateComplaintFiled":"12/14/1999","vin":"NOT AVAILAB","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM","summary":"VEHICLE HAS BEEN IN THE SHOP SEVEN TIMES IN A TWO AND A HALF YEARS. REPAIRS INCLUDED TRANSMISSION REPLACEMENT, BRAKE CALIPERS REPLACEMENT, AND THE ELECTRICAL SYSTEM PROBLEMS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":549962,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/14/1999","vin":"2FMDA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE CONTINUALLY STALLING, UNABLE TO BE FIXED.  MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":784360,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/1999","dateComplaintFiled":"12/14/1999","vin":"1FMRU176XWL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING,THE VEHICLE IS STALLING, ONCE IT STALLED WHILE MAKING A RIGHT HAND TURN.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":784360,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/14/1999","vin":"1FMRU176XWL","components":"STEERING","summary":"THE POWER STEERING IS MAKINE A HIGH PITCHED GROANING NOISE.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":854002,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/13/1999","vin":"","components":"VISIBILITY","summary":"REFLECTIVE PART OF THE MIRROR IS DETERIORATING FROM THE INSIDE. DEALER SAYS MIRROR HAS TO BE REPLACED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":854018,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/1999","dateComplaintFiled":"12/13/1999","vin":"NOT AVAILAB","components":"SERVICE BRAKES, HYDRAULIC","summary":"MANUFACTURER DOES NOT HAVE ROTORS FOR VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":715853,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/09/1999","vin":"","components":"UNKNOWN OR OTHER","summary":"NO SUMMARY LISTED FOR ABOV EVEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":715737,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/1999","dateComplaintFiled":"12/07/1999","vin":"2FMDA514WBB","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"TRANSMISSION \"PUMP FAILED, CAUSING PLANET GEARS TO COME APART. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":715770,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/1999","dateComplaintFiled":"12/07/1999","vin":"2FMZA5145WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WITHIN 3 MONTHS OF EACH OTHER THE RIGHT AND LEFT FRONT ABS (SPEED SENSOR) RINGS CRACKED IN HALF.  I WAS INFORMED BY THE REPAIRING FORD DEALERSHIP, CHAPMAN FORD, PLEASANTVILLE, NJ, THAT THIS PROBLEM WAS EVIDENTLY A DEFECT AND COULD NOT UNDERSTAND HOW THIS COULD OCCUR UNDER NORMAL DRIVING CONDITIONS.  I VIEWED THE BROKEN  LEFT SENSOR RING.  THERE WAS NO CORROSION AND NO EVIDENCE OF WEAR OR TEAR.  IT WAS SIMPLY CRACKED IN HALF.  THIS DEFECT CAUSES THE AUTOMATIC BRAKING SYSTEM TO FAIL.  FORD REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM AND REFUSES ASSISTANCE WITH REPLACING THE DEFECTIVE PARTS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":715642,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/1999","dateComplaintFiled":"12/05/1999","vin":"2FMDA5141WB","components":"SERVICE BRAKES, HYDRAULIC,VISIBILITY,TIRES","summary":"*SINCE PURCHASE NEW, ONE TIRE WOULD GO NEARLY FLAT WEEKLY.  TOOK IT TO THE DEALER TO HAVE IT CHECKED WHEN THEY CHECKED THE WINDOW MECHANISM AND THE ABS SENSOR LIGHT--NO PROBLEM FOUND.  TOOK IT TO 3 DIFFERENT TIRE STORES (2 GOODYEAR)--NO PROBLEM FOUND.  IT WENT BALD AFTER ONLY 18K AND 2 ROTATIONS.  NO PROBLEM SINCE PURCHASING 2 NEW TIRES.  ALIGNMENT WAS NOT A PROBLEM--DONE @ 10K & 21K.  WEATHER DID NOT EFFECT AIR LOSS, EITHER.  *DRIVERS \"AUTO-DOWN\" FEATURE HAS NEVER WORKED CONSISTANTLY.  HAS NEARLY CAUSED ACCIDENTS & IS VERY FRUSTRATING.  DEALER HAS CHECKED IT TOO MANY TIMES TO COUNT--SAME WITH THE *ABS LIGHT ON THE DASH COMING ON AND NOT GOING OFF.  I THINK THEY CHANGED FUSES ONCE--STILL HAPPENS, BUT NOT AS OFTEN.  WOULD THAT EFFECT SAFETY? I DON'T KNOW IF THE SYSTEM WILL WORK PROPERLY WHILE THE LIGHT IS FLASHING.  *WIPER PROBLEM IS VERY INTERMITTENT--OF COURSE.  WHEN ON SLOW INTERMITTENT (1 OR 2) SPEED, WILL SPEED UP ON IT'S OWN TO VERY FAST & THEN MUST BE TURNED OFF & BACK ON AGAIN IN ORDER TO GET THE CORRECT SPEED SET AGAIN.  TEMP & TIME RUN DOES NOT EFFECT MALFUNCTION AT ALL--HAPPENS HOT OR COLD & AFTER 3-5 MINUTES OR UP TO AN HOUR.  BACK WIPER HAS ALWAYS \"CHATTERED\" WHEN WIPING--WORSE WHEN COLD.  *CAN YOU CHANGE THIS WINDOW?  IT'S HARD TO TELL WHAT YOU TYPE AND VERY HARD TO CORRECT ERRORS.( DOT NUMBER: 97S ? TIRE SIZE: P215/70R15 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":715402,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/1999","dateComplaintFiled":"11/29/1999","vin":"2SMZA5148WB","components":"STEERING,SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,POWER TRAIN,VISIBILITY,WHEELS","summary":"1)ALL 5 LUGS: NUTS  SHEARED OFF FROM THE RIGHT FRONT PASSENGER HUB, CAUSING THE WHEEL TO LEAVE THE VEHICLE.  THE BODY OF THE VEHICLE TRAVELED APPROXIMATELY 200 FEET UNTIL IT STOPPED.  2)THE REAR BRAKES HAD TO BE REPLACED WITH NEW PADS AND ROTORS.  DEALER COULDN'T EXPLAIN WHY THIS WAS A PROBLEM. 3) THE NEXT DAY THE RIGHT PASSENGER MIRROR ELECTICAL SYSTEM NO LONGER WORKED.  4)THE PARKING BRAKE CONSISTENTLY DOES NOT DISENGAGE AFTER USE.  WE NO LONGER USE IT, POSSIBLY CREATING A SAFETY HAZARD. 5) THE VEHICLE INTERMITTENTLY STALLS OUT AT LOW SPEEDS OR UPON STOPPING.  ADDITIONALLY THE INITIAL GEARS SHIFT HARD AND LOUD. 6)  THE REAR SEAT WILL NOT MOVE ON THE TRACK. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":715358,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/1999","dateComplaintFiled":"11/28/1999","vin":"2FMDA5143WB","components":"ENGINE AND ENGINE COOLING","summary":"NE LAMP LIGHT ON- AL MAROONE FORD ATTEMPTED TO REPAIR 4 TIMES, BUT WAS UNABLE. 5TH TIME SVC ENGINE LIGHT APPEARED, THE VAN BROKE DOWN WITH A BLOWN ENGINE. FLUID LEAKED INTO OIL, CAUSING GASKET TO BLOW THROUGH ENGINE BLOCK. FORD WILL NOT ADMIT PAST PROBLEM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":851949,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/1999","dateComplaintFiled":"11/23/1999","vin":"2FMDA5145WV","components":"POWER TRAIN","summary":"WHILE IN PARK CHILD WAS ABLE TO PUT CAR IN PARK, CONSUMER INDICATED THAT IN ORDER TO PUT A CAR IN PARK  CONSUMER  HAS TO PUT FOOT ON THE BRAKE. BUT CHILD WAS STANDING IN THE SEAT AND PUT CAR INTO DRIVE AND IT WENT INTO A CHAINED FENCE. CONSUMER SAYS WHEN BRINGING IT OUT OF PARK OR DRIVE IT MAKES A LOUD POPING NOISE. TOOK TO DEALER,  THEY CAN'T FIND THE CAUSE OF THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":853126,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/19/1999","vin":"1FMRU1763WL","components":"SUSPENSION","summary":"REAREND IS MAKING A GRINDING NOISE WHEN DECELERATING. MANUFACTURER REFUSES TO REPLACE REAREND ASSEMBLY. *AK  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":853078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/1999","dateComplaintFiled":"11/17/1999","vin":"1FMRU17L2WL","components":"SEAT BELTS","summary":"ON-GOING / INTERMITTENT PROBLEM WITH LAP BELT LATCH IN 2ND. ROW, FAILING TO ENGAGE, LEAVING  OCCUPANT WITHOUT ANY RESTRAINT IF INVOLVED IN A VEHICLE COLLISION. DEALER NOTIFIED. UNABLE TO USE THIS POSITION FOR CHILD SAFETY SEAT. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":784311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/17/1999","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER EXPERIENCED RAPID WEAR ON FRONT BRAKE PADS, PASSENGER SIDE FRONT BRAKE PAD WAS COMPLETELY WORN AND GRINDING INTO ROTOR WHICH HAD TO BE REPLACED.*ET","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":852910,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"10/14/1999","dateComplaintFiled":"11/15/1999","vin":"2FMDA51U8WB","components":"AIR BAGS","summary":"IN A FRONTAL IMPACT  DRIVER'S AIR BAG MALFUNCTIONED, CAUSING THE AIRBAG TO DEPLOY TO THE SIDE, AND CAUSING INJURIES TO THE DRIVER. ALSO,  PASSENGER'S AIRBAG DEPLOYED AND EXPLODED, CAUSING THE PASSENGER TO BE BLIND.  DEALER COULD NOT DETERMINE THE CAUS EOF THE PROBLEM.  PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":714512,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/1999","dateComplaintFiled":"11/09/1999","vin":"2FMDA5143WB","components":"STEERING,ELECTRICAL SYSTEM","summary":"THE ENGINE WAS MAKING A NOISE AND IT WAS REPORTED AND SUPPOSEDLY FIXED BY LOCAL DEALER. HOWEVER, WITHIN ONE MONTH THE ALTERNATOR FAILED AS WELL AS THE POWER STEERING BOX. SINCE IT ISN'T UNDER WARRENTY (36,000), DEALER WON'T REPAIR WITHOUT COST.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":852651,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/1999","dateComplaintFiled":"11/08/1999","vin":"2FMZA5144WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN DRIVING DOWN A SLOPE AND APPLYING BRAKES, THE BRAKES WILL GO STRAIGHT FLOOR.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":852547,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/04/1999","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHEN MAKING A TURN /  REVERSE THERE IS A NOISE PRESENT. DEALER REPLACED THE MOUNTS TO CORRECT PROBLEM.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":714091,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/29/1999","dateComplaintFiled":"10/30/1999","vin":"1FMRU17L6WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKING SYSTEM WENT INTO SKID OF OWN VOLITION, CAUSED VEHICLE TO CRASH AND DRIVER TO BE INJURED. ANTI-LOCK BRAKE PROBLEM NOTED IN PAST BUT DEALERSHIPS REFUSED TO REPAIR.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":852234,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/1999","dateComplaintFiled":"10/29/1999","vin":"FILL IN","components":"ELECTRICAL SYSTEM","summary":"WAS DRIVING APPROXIMATELY 60MPH WITH REAR DEFROSTER ON.  VEHICLE OVERHEATED & BLEW A HOLE THROUGH REAR WINDOW,  CAUSING A FIRE WHICH MELTED THE PLASTIC INTERIOR OF VEHICLE. OWNER THOUGHT MAYBE IT WAS AN ELECTRICAL SHORT. VEHICLE AT DEALERSHIP NOW FOR REPAIRS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":549349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/29/1999","vin":"","components":"STEERING","summary":"BOTH OUTER TIE RODS REPLACED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":549349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/29/1999","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION REPLACED TWO TIMES TO ILLIMINATE SLIPPING 1ST AND 2ND GEARS, HOWEVER THE REPLACEMENTS DID NOT RECTIFY TRANSMISSION PROBLEMS. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":549349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/29/1999","vin":"","components":"STEERING","summary":"BOTH OUTER TIE RODS REPLACED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":549349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/29/1999","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION REPLACED TWO TIMES TO ILLIMINATE SLIPPING 1ST AND 2ND GEARS, HOWEVER THE REPLACEMENTS DID NOT RECTIFY TRANSMISSION PROBLEMS. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":549349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/29/1999","vin":"","components":"STEERING","summary":"BOTH OUTER TIE RODS REPLACED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":549349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/29/1999","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION REPLACED TWO TIMES TO ILLIMINATE SLIPPING 1ST AND 2ND GEARS, HOWEVER THE REPLACEMENTS DID NOT RECTIFY TRANSMISSION PROBLEMS. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":852132,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/1999","dateComplaintFiled":"10/28/1999","vin":"2FMDA514XWB","components":"ENGINE AND ENGINE COOLING","summary":"THE EXHAUST WAS EMITTING BLACK SMOKE. THE TAIL PIPE HAD BLACK SOOT INSIDE. TOOK TO DEALER & MECHANIC CUT TAIL PIPE ON SIDE. ACCORDING TO MANUFACTURER'S INSTRUCTIONS, IT WOULD RUN IT UNDERNEATH VAN & THEN TURN DOWN. ITS AN ENGINE MANIFOLD DESIGN FLAW.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":851895,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/27/1999","vin":"","components":"POWER TRAIN","summary":"AT 40-60 MPH THE TRANSMISSION SHIFTS INTO NEUTRAL UNEXPECTEDLY.DEAREL HAS REPLACED THE TRANSMISSION TWICE. MANUFACTURER NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":851813,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/1999","dateComplaintFiled":"10/26/1999","vin":"2FNDA514WBA","components":"POWER TRAIN","summary":"TRANSMISSION WILLNOT ENGAGE WHILE  IN PARK.  THE DEALERSHIP TOLD CONSUMER THAT THEY COULDN'T DUPLICATE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":851847,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/1999","dateComplaintFiled":"10/26/1999","vin":"1FMRU17LXWL","components":"EQUIPMENT","summary":"WHILE DRIVING AT APPROXIMATELY 55 MPH ON THE FREEWAY  ROOF LUGGAGE RACK AND LUGGAGE CAME OFF VEHICLE . DEALER NOTIFIED AND REFUSED TO REPAIR UNLESS COST GOES TO CONSUMER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":713893,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/1999","dateComplaintFiled":"10/26/1999","vin":"2FMZA5149WB","components":"POWER TRAIN","summary":"TRANSMISSION SHUTTER & HARD SHIFT B/T 1-2 GEARS -TRANSMISSION REPLACED TWICE - FORD ADVISES NO FIX AT THIS TIME - PROBLEM WORSE AND NOW IS GOING INTO A NEUTRAL LIKE POSITION EARRATICALLY WHEN GOING 40-60MPH.  ALSO VERY HARD DOWNSHIFT (LIKE IN DRIVE2) WHEN GOING DOWNHILL - PROBLEM STILL EXISTS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":549184,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/26/1999","vin":"2FMZA51U9WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKES FAILED WHEN APPLIED AND WERE GRABBING AND MAKING A LOUD GRINDING NOISE RESULTING LOSS OF CONTROL AND AN ACCIDENT.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":713745,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/30/1998","dateComplaintFiled":"10/23/1999","vin":"1FMFU18L5WL","components":"WHEELS","summary":"MY VEHICLE WAS INVOLVED IN RECALL 98S14 AND DEALER DID NOT HAVE REPLACEMENT LUG NUTS, SO THEY TIGHTENED THE DEFECTIVE ONES.  WE WERE INVOLVED IN AN ACCIDENT WHERE THE WHEEL SHEERED OFF AT THE LUG NUTS ROLLING OUR VEHICLE OVER 4-5 TIMES.  I SUFFERED A BROKEN NECK IN TWO PLACES AND A CRUSHED DISC WHICH HAD TO BE REMOVED AN THE VERTIBRAE FUSED. I FEEL FORD WAS NEGLIGENT AND RESPONSIBLE FOR THE ACCIDENT.  WE ARE CURRENTLY SEEKING LEGAL ADVISE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":713746,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"08/30/1998","dateComplaintFiled":"10/23/1999","vin":"1FMFU18L5WL","components":"WHEELS","summary":"REAR DRIVER SIDE LUG NUTS FAILED CAUSING VEHICLE TO FISH TAIL, ROLLING OVER 4-5 TIMES RESTING UPSIDE DOWN.  TWO ADULT AND THREE CHILDREN AGES 5,12 AND 18 INVOLVED IN THE CRASH.  ONE ADULT SUFFERED BROKEN NECK IN TWO PLACES AND CRUSHED DISC.  ONE WEEK HOSPITAL STAY WITH SURGERY TO REMOVE CRUSHED DISC AND FUSION OF TWO VERTIBRAE. OTHER ADULT AND TWO CHILDREN SUFFERED MINOR CUTS AND ABRAISIONS  ONE CHILD EJECTED FROM VEHICLE ONTO HIGHWAY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":850947,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/18/1999","vin":"","components":"SUSPENSION","summary":"WHILE DRIVING  TORSION BAR BROKE, CAUSING THE VEHICLE TO BECOME HARD TO STEER TO THE LEFT OR RIGHT. DEALER HAS FIXED THE VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":713479,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/1999","dateComplaintFiled":"10/18/1999","vin":"2FDMA5145WB","components":"ENGINE AND ENGINE COOLING","summary":"ROUTING OF HOSE CAUSED CONTACT WITH BATTERY TRAY CORNER CAUSINGHOLE IN HOSE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":713493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1999","dateComplaintFiled":"10/18/1999","vin":"2FMZA5143WB","components":"POWER TRAIN","summary":"THE TRANSMISSION FAILURE OCCURED AND THE FORD SAID THEY WOULD REPLACE THE TRANSMISSION IF I PAID $500 TO BUY AND EXTENDED SERVICE PLAN COVERING UPTO 75000 FOR THE POWER TRAIN, A REQUIREMENT FOR REPLACING THE FAILED COMPONENT.  I AM EXTREMLY UNHAPPY THAT THIS TRANSMISSION FAILURE OCURRED AND IS ALSO REPORTED WIDELY BY HUNDEREDS OF FORD WINDSTAR OWNERS FOR EXAMPLE LOOK AT THE INTERNET SITES COMPLAINING ABOUT THE FAILED TRANSMISSION.(EG., WWW.FORDWINDSTAR.COM).  FORD MUST FIX THE TRANSMISSION PROBLEM OF THESE MINIVANS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":713448,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/1999","dateComplaintFiled":"10/17/1999","vin":"2FMDA514XWB","components":"POWER TRAIN","summary":"THE WINDSTAR TRANSMISSION FAILED AT 30349 SO  SHAMROCK FORD REBUILT IT. AT 40295 IT FAILED AT 50 MPH ON US 223 IN ADRIAN ABOUT 1 MILE FROM DAVE KNAPP FORD. I CALLED SHAMROCK FORD AND ASKED SERVICE DEPARTMENT IF I SOULD TOW IT TO THEM OR DAVE KNAPP.  THEY SAID ANY FORD DEALER WILL TAKE OF THE WARRENTY PROBLEM. THE TRANSMISSION WAS SUPPOSED TO BE COVERED FOR 12MONTHS/ 12,000 MILES AFTER REBUILD.  TRANSMISSION WAS REBUILT 5 MONTHS AND 10,000 MILES AGO. DEALER SAID IT'S NOT UNDER WARRENTY AND WILL NOT PAY FOR IT .  I PAID 1,900.00 PLUS TAX AND I WANT MY MONEY BACK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":713174,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/1999","dateComplaintFiled":"10/12/1999","vin":"","components":"STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL","summary":"I AM SO SCARED TO DRIVE OUR VAN- I HAVE NO IDEA WHAT TO DO.  THIA VAN SHOWED BE CONSIDERED A LEMON- OR FORD SHOULD REPAIR IT.  WE PURCHASED THE VAN CAUSE WE HAD ANOTHER LITTLE ONE ON THE WAY(MAKING 4 KIDS) IN THE PAST WE HAD OLD VECHILCLES.  WE DECIDED TO SPEND THE $$ AND HAVE A RELIABLE VECHICLE SINCE WE HAVE 4 KIDS AND TRAVEL AROUND TOWN ALOT.  FIRST MY AIR CODTIONER GOES OUT IN JULY, 99 (ELECTRICAL- NO POWER TO IT).  WE DID NOT HAVE THE $ TO FIX.  THAN IN AUGUST,99 WE STARTED EXPERIENCING INTERMITTENT NEUTRAL CONDTION AFTER DRIVING AND COMING TO A STOP.  HAD TO REBUILD THE TRANSMISSION- DUE TO A FAULTY CLUTCH PISTON THAT FORD KNOWS IS CAUSING PROBLEMS IN AX4S WINDSTAR 3.8L.  ENGINE - STALLS USUALLY WHEN DRIVING AT LOW SPEEDS, SUCH AS O TURNS OR COMING TO A STOP.  SCARED TO DEATH THAT SOMESONE WILL RUN INTO ME.  STEERING- VECHILE PULLS TO THE RIGHT SO BADLY THAT IN SECONDS I AM IN ANOTHER LANE. HAVE HAD IT RELIGHNED.  THE OTHER SEROIUS PROBLEM IS I WILL START VAN OR HAVE FOOT ON BRAKE AND IT ITERMITTALLY ACCERATES IN SURGES ON ITS OWN.  MY FOOT IN NOT NEAR THE GAS- I AM SO SCARED TO DEATH THAT I WILL LOSE CONTROL OF IT RESULTING INTO AN ACCIDENT.   I AM SO SCARED TO DRIVE THIS VAN AND IT IS ONLY A 98\".  WHAT AM I TO DO.  I DO NOT WANT TO WAIT FOR AND ACIDENT OR DEATH TO SOMEONE.  PLEASE HELP!!  I NEED SOME ADVICE.  I HAVE NO WARRANTY ON VAN- BUT YET WITH SO MANY PROBLEMS WHY SHOULD THE CONSUMER HAVE TO PAY WHEN FORD KNOWS OF THE PROBLEMS WITH THE VANS- WHAT DOES IT TAKE - DEATH!!!  I NEED TO KNOW WHAT IS CAUSEING THESE PROBLEMS.  I CAN NOT AFFORD TO KEEP TAKING THEM TO MECHANICS AND NOT GETTING IT FIX.  SHOULDN'T FORD HAVE TO TAKE THIS PIECE OF CRAP BACK-PLEASE HELP!!","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":713157,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/11/1999","vin":"2FMDA5148WB","components":"STEERING","summary":"HAD POWER STEERING OIL REPLACED, STILL NOISY PUMP","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":713108,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1999","dateComplaintFiled":"10/10/1999","vin":"","components":"VISIBILITY","summary":"REPLACEMENT WINDSHIELD WIPER (PASS) DOES NOT SEEM TO FIT CORRECTLY-NONE OF THE WIPERS IN DEALER STOCK FITS WITH SAME POSITIVE LOCKING ACTION AS THE ORGINAL WIPER BLADE.  APPEARS THAT WIPE BLADE ASSY CAN POP OFF UNDER SOME CONDITIONS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":849885,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/05/1999","vin":"","components":"SEAT BELTS","summary":"WHEN INSTALLING CSS ON LEFT SIDE OF SECOND ROW THE MIDDLE SEATBELT RETRACTOR WILL QUIT WORKING DUE TO PRESSURE ON THE LEFT SEAT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":849995,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/1999","dateComplaintFiled":"10/05/1999","vin":"","components":"STEERING","summary":"WHILE DRIVING ABOUT 25 MPH  PITMAN ARM BROKE, CAUSING TO DRIVER TO LOSE CONTROL OF TRUCK AND STRIKE  A LIGHT POST. VEHCLE HAS BEEN REPAIRED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":548882,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/1999","dateComplaintFiled":"10/05/1999","vin":"2FMDA5143WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED WHILE DRIVING. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":712869,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/1999","dateComplaintFiled":"10/05/1999","vin":"2FMZA5141WB","components":"POWER TRAIN","summary":"THE TRANSMISSION STOPPED WORKING AND WENT INTO SAFE MODE. THE TRANSMISSION WOULD NOT DOWNSHIFT AND RACED AT HIGH RPM.  TORQUE CONVERTER HAD WORN OUT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":849723,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/1999","dateComplaintFiled":"10/04/1999","vin":"2FMDA5146WB","components":"POWER TRAIN","summary":"TWO-YEAR OLD WAS ABLE TO ABLE TO TURN THE KEY IN THE IGNITION, SHIFTED VAN INTO REVERSE WITHOUT DEPRESSING THE BRAKE PEDAL. VAN ROLLED DOWN THE HILL INTO A WOODED AREA. DAUGHER WAS NOT HURT IN CRASH.  DEALER HAS BEEN NOTIFIED ABOUT THE INCIDENT. PLEASE PROVIDE ANY FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":849779,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/1998","dateComplaintFiled":"10/04/1999","vin":"1FM2U18LXWL","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"WHILE DRIVING VEHICLE SUDDENLY ACCELERATED.  APPLIED  BRAKES AND VEHICLE WOULD NOT STOP,  CAUSING  VEHICLE TO CRASH.  DEALER CANNOT DETERMINE THE  CAUSE.  PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":849827,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/1999","dateComplaintFiled":"10/04/1999","vin":"1FMPU18L4WL","components":"WHEELS","summary":"PASSENGER'S REAR WHEEL FELL OFF WHILE DRIVING WHICH ALMOST CAUSED A CRASH.  DEALER CANNOT DETERMINE THE  CAUSE.  PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":849864,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/1999","dateComplaintFiled":"10/04/1999","vin":"2FMDA5143WB","components":"SEAT BELTS","summary":"WHEN FIRST PURCHASED VEHICLE CONSUMER NOTICED THAT THE DRIVERS SEATBELT WAS INOPERATIVE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":849410,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/30/1999","vin":"","components":"AIR BAGS","summary":"THE VEHICLE REAR ENDED ANOTHER VEHICLE AT A LOW SPEED AND THE AIRBAGS DID NOT DEPLOY. PASSENGER SUSTAINED INJURIES AND WAS BLINDED. THE ONLY DAMAGE TO VEHICLE  WAS TO INTERIOR. DEALE RHAS SEEN VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":849086,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/29/1999","vin":"","components":"STEERING,SUSPENSION","summary":"WHILE DRIVING AT 40 MPH  STEERING GEAR RACK BROKE, CAUSING LOSS OF STEERING AND A LEAKAGE OF POWER STEERING FLUID. ALSO, VEHICLE VEERED TO LEFT AND RIGHT ALL OVER THE ROAD. CONSUMER THEN SLOWED DOWN AND PULLED TO THE SIDE OF THE ROAD. THE MANUFACTURER HAS BEEN CONTACTED.  FIRST FAILURE AT 46,561 MILES, SECOND AT 62,500.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":848958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/28/1999","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"FRONT BRAKE PADS AND ROTORS ARE PREMATURELY WEARING OUT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":712420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/1999","dateComplaintFiled":"09/28/1999","vin":"2FMDA5144WB","components":"ENGINE AND ENGINE COOLING","summary":"SLOWING FROM CUISING SPEED TO MAKE A TURN ONTO A SIDE STREET, THE ENGINE STALLED CREATING THE POTENTIAL FOR AN ACCIDENT.  STALLING CAUSED THE POWER STEERING TO FAIL MAKING THE VEHICLE DIFFICULT TO MANUVER THROUGH THE TURN AND LOSS OF POWER CREATED THE POSSIBILITY THAT I MAY NOT HAVE BEEN ABLE TO CLEAR TRAFFIC.  IF MY WIFE HAD BEEN DRIVING THE MINIVAN SHE SURELY WOULD NOT HAVE BEEN ABLE TO AVOID ONCOMING TRAFFIC.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":712302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/1997","dateComplaintFiled":"09/27/1999","vin":"2FMDA5145WB","components":"ENGINE AND ENGINE COOLING,EQUIPMENT","summary":"6 MONTHS AFTER PURCHASING THE VAN'S PROBLEM WITH STALLING OUT WHEN STOPPING AND THEN PROCEEDING THROUGH INTERSECTIONS.  IT HAD BEEN TAKEN TO THE DEALER ONCE IN ROANOKE (MAJIC CITY FORD)_ AND AGAIN IN CHARLOTTESVILLE, VA WITH NO PROBLEMS FOUND.  THE CAR COMES TO A  COMPLETE STOP WITH 'SERVICE ENGINE SOON\" LIGHT AND CAN'T BE STARTED UNTIL PUT IN PARK AND THEN STARTED.  ALSO, AS ODD AS IT SEEMS, IT ONLY OCCURS WHEN TURNING 'LEFT'.  THE AIR CONDITIONING WHEN STARTED (MAX AC- AC- DEFROST SETTINGS) MAKE A BANG NOISE ATT THE RIGHT FRONT UNDERSIDE OF THE VAN.  IT OCCURS A FEW TIMES IN A ROW AND THEN STOPS ONLY TO BEGIN WEEKS LATER.  THE VAN HAS BEEN BROUGHT INTO BRADY-BUSHEY FOR THIS WITH NO REPAIR WORK PERFORMED BECAUSE IT DID NOT HAPPEN WHEN THEY TESTED IT.  THEY TOLD ME TO BRING IT BACK WHEN IT HAPPENS AGAIN. BUT THEN, WHEN IT STOPS MAKING THE NOISE HOW AM I SUPPOSE TO PROVE THIS NOISE?","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":848665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/24/1999","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN APPLYING THE BRAKES THE PEDAL GOES TO THE FLOOR AND STAYS DOWN. DRIVER HAS TO APPLY EMERGENCY BRAKE IN ORDER TO STOP. DLR COULDNT DUPLICATE THE PROBLEM. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":711862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/1998","dateComplaintFiled":"09/23/1999","vin":"2FMZA514XWB","components":"UNKNOWN OR OTHER","summary":"INACCURATE GAS GUAGE - GUAGE ONLY GOES UP TO 3/4 FULL. WHEN GUAGE SHOWS EMPTY, THERE'S STILL 1/4 TANK OF GAS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":842611,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/1999","dateComplaintFiled":"09/22/1999","vin":"2FMDA5144WB","components":"ENGINE AND ENGINE COOLING","summary":"WHEN DRIVING AT ANY SPEED AND WITHOUT ANY PRIOR WARNING,  VEHICLE IS STALLS AND CUTS OFF.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":711827,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/22/1999","vin":"2FMZA5143WB","components":"POWER TRAIN","summary":"I BOUGHT THIS VAN IN FEB OF 1998 AND IN A FEW WEEKS I NOTICED THAT THE VAN WOULD LUNGE FORWARD AT LOW SPEEDS OF ABOUT 5 TO 10 MILES PER HOUR. I WENT TO THE DEALER AND WAS TOLD THERE WAS NO PROBLEM . I WENT TO ANOTHER DEALER SAME THING. I RETURNED TO THE ORIGINAL DEALER AND THIS TIME DROVE THE VAN WITH A MECHANIC AND SHOWED HIM THE PROBLEM. THEY ORDERED A NEW TRANSMISSION BUT THE  PROBLEM HAS NEVER GONE. I WROTE FORD  BUT NO HELP. THEN I MOVED TO SOUTH JERSEY AN DSHOWED IT TO THE DEALER A FEW TIMES AND THIS PAST JAN  I WAS TOLD THAT THE PROBLEM WILL STAY AND NOTHING MORE CAN BE DONE. SO AT PRESENT EVERY TIME I STAR THE VAN AND ACCELERATE AND THEN LEAVE THE PEDDLE THE CAR LUNGES. IN SLOW TRAFFIC THIS A REAL ANGER BECAUSE IT SEEMS AS THOUGH THE CAR IS NOT IN MY CONTROL. THE CHANGE IN GEAR  IS VERY ROUGH.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":846124,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/1999","dateComplaintFiled":"09/21/1999","vin":"1FMPU18L3WL","components":"VEHICLE SPEED CONTROL","summary":"WHEN PLACING  VEHICLE IN REVERSE AND HOOKING UP A  BOAT TRAILER HITCH WITH FOOT DEPRESSED ON THE BRAKE PEDAL,  VEHICLE SUDDENLY ACCELERATED, KNOCKING THE BOAT TRAILER 20 FEET BACK. CONSUMER ALSO,  REAR WHEELS WERE SPINNING WITH FOOT DEPRESSED ON THE BRAKE PEDAL . CONSUMER HAS CONTACTED THE DEALER, DEALER UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM.  PLEASE PROVIDE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":711650,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/1998","dateComplaintFiled":"09/20/1999","vin":"2FMZA5149WB","components":"FUEL SYSTEM, GASOLINE","summary":"WE HAVE BEEN TO ARBITRATION ON THIS DEFECT. WE HAVE THE 25 G. GAS TANK AND FORD SAYS THE MISREADING IS SUPPOSED TO BE THE WAY IT IS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":847923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/1998","dateComplaintFiled":"09/17/1999","vin":"","components":"STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,STRUCTURE","summary":"IE99059, THE DEFECTIVE STEERING BUSHINGS DOES NOT SUPPORT THE SYSTEM WHICH CAUSES THE VEHICLE STEERING SYSTEM TO MALFUCTION.   ALSO, BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH.  THE FUEL PUMP WENT OUT UNEXPECTEDLY, CAUSE VEHICLE TO STALL.  FINALLY,  LIFTGATE INDICATOR LIGHT CAME ON, BUT THE LIFTGATE  REMAINED CLOSED.  BRAKES BEEN REPLACE ONCE,AND  BUSHINGS  3 TIMES.  PLEASE PROVIDE FURTHER INFORMATION AND VIN#.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":845110,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/1999","dateComplaintFiled":"09/15/1999","vin":"1FMRU17L9WL","components":"VISIBILITY","summary":"WINDSHIELD WIPERS WILL NOT TURN OFF AFTER BEING TURNED ON. THE OWNER HAS TO PULL A FUSE LOOSE. OWNER HAS TO PULL OVER ON THE SIDE OF THE ROAD IN THE RAIN IN ORDER TO HOOK FUSE UP TO TURN WIPERS ON. DEALERS SAYS VEHICLE NEEDS NEW SWITCH.   *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":711333,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/1999","dateComplaintFiled":"09/14/1999","vin":"2FMDA5141WB","components":"ELECTRICAL SYSTEM","summary":"NO SUMMARY","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":847568,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/13/1999","vin":"2FMDA5143WB","components":"SEAT BELTS","summary":"THE DRIVER'S SIDE RESTRAINTS DON'T RETRACT OR BUCKLE PROPERLY. THE MANUFACTURER HAS BEEN NOTIFIED.  BELT NOT WORKING PROPERLY AFTER PARTS WERE REPLACE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":847610,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/1999","dateComplaintFiled":"09/13/1999","vin":"1FMRU17L1WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER WAS DRIVING  CAR HOME WHEN THE BRAKES  FAILED, AND THE PEDAL WENT ALL THE WAY TO THE FLOOR.   ALSO,  BRAKES MADE A LOUD SOUNDING NOISE, AND BRAKE FLUID LEAKED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":847486,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/1999","dateComplaintFiled":"09/10/1999","vin":"FILL IN","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"THE TRANSMISSION WOULD DISENGAGE BY ITSELF FROM DRIVE TO NEUTRAL POSITION. WHEN ACCELERATING, TRANSMISSION WOULD POP OUT OF POSITION. IN LOW GEAR, IT WOULD BE ROUGH SHIFTING. ALSO, GAS PEDAL WOULD VIBRATE. BEEN TO DEALER 3 TIMES FOR PROBLEM BEFORE FINALLY LOCATING & ESTABLISHING THAT  THROTTLE CABLE WAS LOOSE. MECHANIC REPAIRED LOOSE THROTTLE CABLE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":847265,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/1999","dateComplaintFiled":"09/09/1999","vin":"2FMDA5141WB","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"WITH NO PRIOR WARNING VEHICLE STALLES WHILE DRIVING 30-35 MPH.  ABS BRAKE LIGHT COMES ON. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":847296,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/1999","dateComplaintFiled":"09/09/1999","vin":"1FMPU18L3WL","components":"EQUIPMENT","summary":"WHILE THE VEHICLE WAS TRAVELING  SPARE TIRE CABLE, LOCATED UNDERNEATH VEHICLE, BROKE, AND ALLOWED THE SPARE TIRE TO FALL ONTO THE STREET. THIS COULD HAVE CAUSED A VEHICLE ACCIDENT. DEALER/MANUFACTURER WERE NOT CONTACTED AT THIS TIME. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609521,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/08/1999","vin":"1FMFU18L8WL","components":"LATCHES/LOCKS/LINKAGES","summary":"DOOR LOCKS DO NOT CONSISTENTLY WORK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609526,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/1998","dateComplaintFiled":"09/08/1999","vin":"2FMDA51U1WB","components":"EXTERIOR LIGHTING","summary":"TAIL LIGHTS AND GASKET.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":609531,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/08/1999","vin":"1FMRU1766WL","components":"VISIBILITY","summary":"REAR WINDOW WIPER MOTOR.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/1998","dateComplaintFiled":"09/08/1999","vin":"1FMRU1761WL","components":"SEATS","summary":"FOLD DOWN SEAT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609582,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/08/1999","vin":"2FMDA5148WB","components":"STEERING","summary":"POWER STEERING PUMP WAS NOISY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":609431,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/1998","dateComplaintFiled":"09/08/1999","vin":"1FMEU17L7WL","components":"VISIBILITY","summary":"REAR WINDOW DEFOGGER.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609709,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/08/1999","vin":"1FMRU1761WL","components":"VISIBILITY","summary":"POWER WINDOW MOTOR NEEDS REPLACING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609730,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/1998","dateComplaintFiled":"09/08/1999","vin":"1FMPU18LXWL","components":"SERVICE BRAKES, AIR","summary":"ANTI-LOCK BRAKES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609764,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/08/1999","vin":"2FMDA5149WB","components":"ENGINE AND ENGINE COOLING","summary":"RADIATOR HOSE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":609782,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/08/1999","vin":"2FMDA5141WB","components":"FUEL SYSTEM, GASOLINE","summary":"GAS GAUGE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":609810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/1997","dateComplaintFiled":"09/08/1999","vin":"2FMDA514XWB","components":"ENGINE AND ENGINE COOLING,EQUIPMENT","summary":"ENGINE. AIR CONDITIONING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":609814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/1998","dateComplaintFiled":"09/08/1999","vin":"1FMPU18LXWL","components":"VISIBILITY,LATCHES/LOCKS/LINKAGES","summary":"WINSHIELD WIPERS. DOOR STICKS. POWER WINDOW IS NOISY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609130,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/08/1999","vin":"1FMZA5140WB","components":"SEAT BELTS,STRUCTURE","summary":"CUP HOLDER SPILLS EASILY. SEAT BELT RESTS TOO HIGH (ON NECK). NEEDS ANOTHER RUN BOARD SO THAT SHE CAN STEP INTO VEHICLE MORE EASILY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":847259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/1999","dateComplaintFiled":"09/08/1999","vin":"2G1FP22K6X2","components":"FUEL SYSTEM, GASOLINE","summary":"CONSUMER NOTICED THAT  ENGINE CHECK LIGHT ENGINE LIGHT CAME ON  THREE WEEKS AFTER SHE PURCHASED THE VECHICLE.  SHE TOOK VEHICLE BACK TO THE DEALERSHIP, AND THE MECHANIC TOLD HER THA IT WAS HER GAS CAP.  THEY REPLACED IT, AND SHE WAS STILL HAVING PROBLEMS.   ALSO, THEY REPLACED A HOSE RUNNING THOUGH THE FUEL TANK.   BUT CONSUMER WAS STILL HAVING PROBLEMS.   MECHANIC TOLD HER THAT  FUEL TANK HAD A  MANUFACTURER'S DEFECT, AND THEY WOULD REPLACE THE PART WHEN IT ARRIVED.   CONSUMER IS  DRIVING A RENTAL CAR.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":711070,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/1999","dateComplaintFiled":"09/08/1999","vin":"2FMDA51U1WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BOTH FRONT DISK BRAKES WERE GONE; ROTORS HAD TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":710906,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/1999","dateComplaintFiled":"09/03/1999","vin":"2FMDA5149WB","components":"POWER TRAIN","summary":"AN UNEXPECTED  TOTAL TRANSMISSION SYSTEM FAILURE OCCURRED WHILE THE MINIVAN WAS BEING DRIVEN ALONG INTERSTATE HIGHWAY AT 65MPH. THE TRANSMISSION SYSTEM HAD TO BE TOTALLY REPLCAED. AN UNEXPECTED INCIDENCE OF TOO SHORT LIFE SPAN OF A TRANSMISSION SYSTEM IN A NEW MINIVAN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":710861,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/1999","dateComplaintFiled":"09/02/1999","vin":"2FMZA5141WB","components":"ELECTRICAL SYSTEM","summary":"VEHICLE STALLED WHILE SITTING IDLE IN A DRIVE THROUGH RESTAURANT. ALSO HAPPENED  10 MONTHS EARLIER IN MIDDLE OF AN INTERSECTION WHILE MAKING A LEFT TURN.TOLD BY FORD SERVICE THAT PROGRAMMING ERROR IN COMPUTER THAT CAUSES SYSTEM TO SHUT OFF AT LOW OR IDLE SPEED.  SERVICE HAS REPROGRAMMED COMPUTER AND SAYS SHOULDN'T HAPPEN AGAIN.  WHY ISN'T THIS A RECALL ISSUE IF THEY ARE AWARE OF THIS AND POTENTIAL FOR INJURY IS GREAT?","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":846285,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/1999","dateComplaintFiled":"09/01/1999","vin":"","components":"POWER TRAIN","summary":"HAD ALREADY REPLACED TRANSMISSION TWICE. WHEN APPROACHING A RED LIGHT  VEHICLE STALLED. .CONTACTED  DEALER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/01/1999","vin":"2FMZA5141WB","components":"SUSPENSION","summary":"FRONT DRIFTS TO THE RIGHT AT SLOWER SPEEDS AND TO THE LEFT AT HIGH SPEEDS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/01/1999","vin":"2FMZA5141WB","components":"STRUCTURE","summary":"THE FRONT WINDOW AREA FITS POORLY CAUSING, FLAPPING NOISE AND INSTALLED FOAM STRIPS UNDER WINDSHIELD WEATHRESTRIP.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/01/1999","vin":"2FMZA5141WB","components":"STRUCTURE","summary":"DOOR PANEL ASSEMBLY FAILED CAUSING, DRIVERS DOOR NOT TO FIT PROPERLY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/01/1999","vin":"2FMZA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"THE ENGINE EXPERIENCES INTERMITTENT SLOW SPEEDS AND LACK POWER.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/01/1999","vin":"2FMZA5141WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE PEDAL GOES TO LOW WITH STEADY PRESSURE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/01/1999","vin":"2FMZA5141WB","components":"WHEELS","summary":"HUB CAP CLIPS ON ALL CAPS ARE DAMAGED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/01/1999","vin":"2FMZA5141WB","components":"SERVICE BRAKES, AIR","summary":"REAR BRAKES OUT OF ADJUSTMENT CAUSING, EXCESSIVE TRAVEL BEFORE STOPPING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/01/1999","vin":"2FMZA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"BLACK CARBON GETTING ON THE BODY FROM THE EXHAUST PIPE AND TAIL PIPE EXTENSION INSTALLED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/01/1999","vin":"2FMZA5141WB","components":"ELECTRICAL SYSTEM","summary":"THE NEGATIVE BATTERY CABLE COVER IS BROKEN AND REPLACED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":846216,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/31/1999","vin":"2FMDA5149WB","components":"FUEL SYSTEM, GASOLINE","summary":"FULE TANK SENDING UNIT IS LEAKING FUEL.  THE DEALER HAS BEEN NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":846254,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/1999","dateComplaintFiled":"08/31/1999","vin":"","components":"SERVICE BRAKES, HYDRAULIC,AIR BAGS","summary":"WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 40MPH  ANOTHER CAME OUT IN FRONT. CONSUMER SWERVED TO AVOID HITTING THE OTHER VEHICLE HEAD-ON,  BUT  HIT THE REAR BUMPER.  IN THE PROCESS, APPLIED BRAKES TO  STOP, BUT HIT THE OTHER  VEHICLE.  VEHICLE WAS ON TOP OF HOOD AND SPUN AROUND, WINDING UP IN A DITCH.CONSUMER WAS THROWEN INTO THE STEERING WHEEL.  UPON IMPACT,  AIRBAGS DIDN'T DEPLOY.CONTACTED THE DEALER. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":710721,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/1999","dateComplaintFiled":"08/31/1999","vin":"2FMZA5145WB","components":"EXTERIOR LIGHTING","summary":"TRAVELING AT NIGHT WITH LIGHTS ON.  ACTIVATING RIGHT TURN SIGNAL CAUSED HEADLIGHTS TO TURN OFF (PARKING LIGHTS STAYED ON).  TURNING LIGHT SWTICH OFF THEN BACK ON AGAIN DID NOT CORRECT. HAD TO FLASH HIGHBEAMS FOR HEADLIGHTS TO TURN BACK ON. TESTING RIGHT TURN SIGNAL AGAIN SHUT OFF HEALIGHTS. AGAIN, ONLY WAY TO GET THEM BACK ON WAS TO FLASH AND RELEASE HI-BEAMS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":710737,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/1999","dateComplaintFiled":"08/31/1999","vin":"","components":"VISIBILITY","summary":"WIPERS GO ON AT ALL DIFFERENT TIMES AND SPEED BY THEMSELVES","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":710765,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/31/1999","vin":"2FMZA5147WB","components":"VISIBILITY","summary":"YOU CAN CALL ME TO GET DETAILS OR FORD CAN CALL.  BOTH WIPER AND SEAT WERE SAFETY ITEMS AND CAUSED US TO DRIVE THIS NEW VAN IN A VERY UNSAFE MANNOR .  THE WIPER MOTOR HAD TO BE REPLACED FIRST THEN SOME MODULE.  TOOK ABOUT ONE WEEK TO GET THE WIPERS FIXED.  THE DRIVER SEAT TILTS AND SLIDES FORWARD SO PEOPLE CAN GET IN AND OUT THE BACK.  THE RETAINING NUT FELL OFF THE STUD THAT HOLDS THE CABLE ON.  SINCE TWO PUSH NUTS WERE UNDER THE SEAT AND BOTH WOULD NOT STAY ON THE STUD I THINK THE STUDS ARE UNDERSIZED.  ONCE THE CABLE POPS OFF THE SEAT TILTS FORWARD AND THE SLIDE IS FREE TO MOVE FORWARD OR BACK BUT NO WAY TO LOCK THE SLIDE OR TIP THE SEAT BACK.  I HAD TO DRIVE LIKE THIS TO GET HOME. FACE ABOUT 2 - 3 INCHES FROM THE STEERING WHEEL. CALL FOR MORE DETAILS IF YOU WANT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":846012,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/1998","dateComplaintFiled":"08/27/1999","vin":"1FMRU1764WL","components":"STEERING","summary":"WHILE DRIVING 55MPH  STEERING HAS ALOT OF PLAY IN THE WHEEL WHICH MAKES IT IMPOSSIBLE TO KEEP THE VEHICLE ON THE ROAD. CONSUMER CONTACTED DEALER AND MANUFACTURER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":845914,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/1999","dateComplaintFiled":"08/26/1999","vin":"1FMPU18L4WA","components":"TRAILER HITCHES","summary":"WHILE DRIVING ABOUT 55 MPH AND TOWING  A  10 FOOT TRAILER,  FOUR BOLTS ON THE PASSENGER'S SIDE OF THE TRAILER HITCH FELL OUT WHICH MADE THE TRAILER AND THE TRAILER HITCH DROP DOWN TO THE HIGHWAY.  ALL FOUR  BOLTS ON THE OTHER SIDE OF THE TRAILER HITCH WERE LOOSE. THE PROBLEM WAS REPORTED TO THE DEALERSHIP.  THE TRAILER HITCH WAS REPAIRED BY THE DEALER AT THE EXPENSE OF THE OWNER.  *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":710562,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/1999","dateComplaintFiled":"08/26/1999","vin":"1FMPU18L9WL","components":"VISIBILITY","summary":"ON NUMEROUS OCCASIONS ALL POWER WINDOWS FRONT AND REAR DO NOT WORK.  I TOOK VEHICLE TO DEALER AND DEALER SAID THEY ARE AWARE OF THE PROBLEM AND THEY CONTACTED THE MFG. HOWEVER, MFG. HAS NOT FOUND A SOLUTION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":845727,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/1999","dateComplaintFiled":"08/24/1999","vin":"2FMZA5145WB","components":"SEAT BELTS","summary":"DRIVER'S SEATBELT DOES NOT RETRACT, WHICH WON'T PROTECT THE OCCUPANT IN EVENT OF A CRASH.  DEALER WILL REPLACE DRIVER'S SEATBELT.  PARTS ARE ON BACK ORDER.  PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":548124,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/1999","dateComplaintFiled":"08/24/1999","vin":"","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE EXPERIENCED SUDDEN ACCELERATION ON TWO SEPARATE OCCASIONS, ONE INCIDENT RESULTED IN MINOR DAMAGE TO VEHICLE. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":845623,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/23/1999","vin":"","components":"VEHICLE SPEED CONTROL","summary":"WHEN APPLYING THE BRAKES TO COME TO A STOP THE ENGINE WILL SURGE FROM 2500 TO 3000RPM. DLR HAS SEEN VEHICLE 4 TIMES, STILL NO SOLUTION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":710357,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/1999","dateComplaintFiled":"08/22/1999","vin":"2FMZA5140WB","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE CAUGHT FIRE WHILE PARKED IN DRIVEWAY. CAR WAS NOT RUNNING AT THE TIME. THE CAR WAS DRIVEN HOME FROM WORK, (ABOUT A 20 MINUTE RIDE), AND HAD BEEN PARKED FOR ABOUT 5 MINUTES WHEN THE FIRE OCCURED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":710358,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/1999","dateComplaintFiled":"08/22/1999","vin":"2FMZA5145WB","components":"VISIBILITY","summary":"DRIVER SIDE WIPER FAILED DURING A MAJOR DOWNPOUR IN RUSH HOUR TRAFFIC. VISIBILITY WAS NEXT TO ZERO.  MANAGED TO GET VEHICLE TO THE SIDE OF THE ROAD WITHOUT INCIDENT. IN CHECKING WIPER ARM I FOUND THE NUT ATTACHING THE WIPER ARM TO THE WIPER MOTOR ASSEMBLY HAD COME LOSE.  BECAUSE OF THE LOOSE CONDITION, WIPER ARM WOULD NOT MOVE MORE THAN 1-2 INCHES.  A SIMPLE WASHER OR LOCK WASHER UNDER THE NUT WOULD HAVE PREVENTED THIS FAILURE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":845509,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/1999","dateComplaintFiled":"08/20/1999","vin":"2FMDA514XWB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING VAN STALLS WITHOUT ANY TYPE OF WARNING. THIS CONDITION ALMOST CAUSED TWO REAR END CRAHSES.  THE DEALER IS NOT ABLE TO DETERMINE WHAT IS CAUSING THIS PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":845126,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/16/1999","vin":"","components":"POWER TRAIN","summary":"AFTER PUTTING  CAR INTO REVERSE,  VEHICLE WENT FORWARD INTO DRIVE. DEALER HAS NOT SEEN VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":609963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/16/1999","vin":"2FMDA51U1WB","components":"TIRES","summary":"TIRE RIM LEAKING.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":709924,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/1999","dateComplaintFiled":"08/12/1999","vin":"2FMZA51U6WB","components":"POWER TRAIN","summary":"TRANSMISSION WAS STUCK IN SECOND GEAR AND WOULD NOT SHIFT TO DRIVE. THIS CAUSED A NEAR COLLISION WITH TRAFFIC BECAUSE OF LACK OF AVAILABLE POWER WHILE MERGING INTO INTERSTATE TRAFFIC. PRIOR TO AND STILL ONGOING IS THE TRANSMISSIONS TENDENCY TO KICK OR SLIP.FORD REFUSES TO AKNOWLEDGE ANY INHERENT TRANSMISSION PROBLEMS WITH THE FORD WINDSTAR  AND HAS NOT OFFERED A REMEDY TO CURRENT PROBLEMS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":844875,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/11/1999","vin":"","components":"SUSPENSION","summary":"REARVIEW EXTERIOR MIRROR HAS A REFLECTIVE MATERIAL THAT HAS BUBBLED AND WORN, CAUSING THE MATERIAL TO REFLECT ALL LIGHT, SHINING IN IT. DEALER SAYS MATERIAL HAS TO BE REPLACED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":547892,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/1999","dateComplaintFiled":"08/11/1999","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE FRONT BRAKES, ROTORS AND PADS WERE COMPLETELY WORN OUT BUT CONSUMER HAD NO WARNING OF THE FAILED COMPONENTS.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":844763,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/10/1999","vin":"","components":"ELECTRICAL SYSTEM","summary":"VEHICLE  CAUGHT ON FIRE IN THE AIR CONDITIONING COMPARTMENT DUE TO FAULTY WIRING.  THE DEALER HAS INSPECTED THE VEHICLE .  THE MANUFACTURE HAS BEEN NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":844699,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/1998","dateComplaintFiled":"08/09/1999","vin":"1FMPU18L8WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"AT VERY SLOW SPEEDS BRAKES DO NOT FUNCTION PROPERLY--BRAKE PEDAL GOES TO FLOOR, VIBRATES AS IF ABS IS OPERATING AND VEHICLE SLOWLY COASTS TO A STOP, RESULTING IN EXTENDED STOPPING DISTANCE.  ABS LIGHT GOES ON.  BOTH LEFT AND RIGHT FRONT ABS SENSORS REPLACED AND INCIDENTS STILL OCCURRED. *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":547661,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/09/1999","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"DESIGN OF BRAKE PEDAL AND ACCELERATOR BEING TOO CLOSE TOGETHER CAUSED THE DRIVER TO INTERMITTENTLY APPLY THEM BOTH RESULTING IN AN ACCIDENT.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":844409,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/1999","dateComplaintFiled":"08/05/1999","vin":"2FMZA5143WB","components":"STEERING","summary":"EVERY 3,000 MILE  FRONT TIE ROD END BREAKS WHICH MAY CAUSE LOSS OF VEHICLE CONTROL.  BEEN REPLACED   3TIMES.   DEALER CANNOT DETERMINE  CAUS EOF THE PROBLEM.   PLEASE PROVIDE FURTHER INFORMATION. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":844426,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/1999","dateComplaintFiled":"08/05/1999","vin":"2FMZA514XWB","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM","summary":"FOR NO APPARENT REASON THE VEHICLE JUST CUTS OFF WHILE DRIVING.  THE FIRST TIME A COMPUTER ADJUSTMENT WAS MADE, THE SECOND TIME(JULY 23RD) THE ELECTRIC FUEL PUMP WAS REPLACED. THE VEHICLE IS BEING SERVICE FOR THE THIRD TIME(AUG 5TH) FOR THE SAME PROBLEM. EACH TIME THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":709583,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1999","dateComplaintFiled":"08/04/1999","vin":"2FMDA5141WB","components":"FUEL SYSTEM, GASOLINE","summary":"NOTED PROBLEM ONLY WHEN GAS TANK WAS FILLED, SMELLED GAS, THOUGHT IT WAS FROM VENT LINE - AFTER A FEW MORE TANK FILLS - NOTICED GAS LEAKING ON GROUND DURING TANK FILL-UP.  PROBLEM WAS FIXED 07/29/1999 AT BROWN MOTORS PETOSKEY, MI - THIS COULD BE A VARY SERIOUS PROBLEM - COULD CAUSE FIRES AT GAS STATION, HOME GARAGE'S, ECT.  THIS PROBLEM WAS THERE WHEN WE BOUGHT THE VAN AS IT WAS NEVER FULL DURING TEST DRIVING - STARTED SMELLING GAS FUMES WHEN WE WOULD FILL TANK UP AND UNTILL THE FUEL LEVEL WOULD DROP DOWN LOW ENOUGH NOT TOO LEAK OUT THE O-RING SEAL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":843932,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/1999","dateComplaintFiled":"07/30/1999","vin":"1FMRU18WXWL","components":"VEHICLE SPEED CONTROL","summary":"WHILE DRIVING VEHICLE SUDDENLY ACCELERATES.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":843696,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/1999","dateComplaintFiled":"07/29/1999","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS BRAKES FAILED. ALSO ABS LIGHT COMES ON/OFF.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":709401,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/1999","dateComplaintFiled":"07/29/1999","vin":"1FMRU17L4WL","components":"POWER TRAIN","summary":"I HAD A 1994 FORD ECONOLINE 150 CUSTOM VAN FOR A YEAR AND A HALF WITH APPROX 55,000 MILES ON IT PRIOR TO GETTING THIS EXPEDITION.  THE TRANSMISSION ON IT ALSO SLIPPED WHILE DRIVING AND WAS IN AND OUT OF THE SHOP TOO MANY TIMES TO COUNT.  THE DEALERSHIP WAS NOT EVER ABLE TO \"DUPLICATE\" THE PROBLEM.  SO I TRADED IT IN ON THE EXPEDITION.  THE FIRST TWO WEEKS OF OWNING THE CAR IT WAS IN THE SHOP FOR A BROKEN DOOR HANDLE.  THEN THE NEXT WEEK I HAD IT IN FOR THE CD CHANGER NOT WORKING.  THE NEXT MONTH (MONTH #2) I TOOK IT IN BECAUSE THE FRONT END SHIMMIED WHEN I PRESSED ON THE BRAKE.  THE DEALERSHIP TURNED THE ROATERS.  THE NEXT COUPLE OF WEEKS A TIRE BEGAN SQUEALING AND I TOOK IT INTO THE DEALERSHIP AND THEY AGAIN TURNED THE ROATERS AND DID A BRAKE JOB THIS WAS IN MONTH #3.  NOW WE ARE APPROACHING MONTH #4 AND DURING THE WEEK OF JULY 4TH, 3 DAYS IN A ROW, WHILE I WAS STARTING FROM A RED LIGHT THE TRANSMISSION SLIPPED.  THE RPM'S WENT UP BUT THE CAR DIDN'T GO AT FIRST.  AS SOON AS I TOOK MY FOOT OFF THE GAS THE TRANSMISSION INGAGED.  I TOOK IT INTO THE DEALERSHIP THE NEXT WEEK AND THEY COULDN'T DUPLICATE THE PROBLEM.  THEY DID A TRANSMISSION FLUSH ON IT.  ON JULY 23RD WHILE IN DOWNTOWN FT. WORTH, TX, I WAS DRIVING AND NEEDED TO GET OVER INTO ANOTHER LANE TO TURN ONTO THE HIGHWAY, SO I ACCELERATED, THE TRANSMISSION AGAIN SLIPPED ALLOWING THE RPM'S TO GO UP ALMOST TO 5000, AND THE CAR WAS NOT GOING ANY FASTER.  I QUICKLY TOOK MY FOOT OFF THE ACCELERATOR AND IT WENT INTO GEAR.  I IMMEDIATELY CALLED THE DEALERSHIP AND HAVE NOW TAKEN IT BACK IN (7/29/99).  THEY HAVE CALLED ME AND SAID THEY CAN'T GET IT TO DUPLICATE THE PROBLEM.  I'VE KNOWN THREE OTHER PEOPLE WHO HAVE HAD DIFFERENT FORD PRODUCTS, 2 HAD THUNDERBIRDS AND THE OTHER HAS A 1999 F150 AND THEY ALSO HAVE EXPERIENCED TRANSMISSION PROBLEMS.  THIS COULD BE A REAL DANGER, ESPECIALLY IF THE CAR HESITATES WHILE CHANGING LANES AND THERE ARE CARS COMING UP BEHIND YOU.  I DO NOT BLAME THE DEALERSHIP, I BLAME FORD MANUFACTURING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":782577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/1999","dateComplaintFiled":"07/29/1999","vin":"2FMDA5140WB","components":"POWER TRAIN","summary":"WHILE STOPPED AT AN INTERSECTION, THE TRANSMISISON SHIFTED INTO NEUTRAL WITHOUT DRIVERS KNOWLEDGE, RESULTING IN VEHICLE ROLLING BACKWARDS WHEN THE BRAKE WAS RELEASED, SHIFTING TO PARK THEN BACK TO DRIVE REENGAGED THE FORWARD GEAR.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":709262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/1998","dateComplaintFiled":"07/27/1999","vin":"2FMDA5140WB","components":"WHEELS","summary":"REPEATED INCIDENTS OF UNUSUAL TIRE WEAR; THIS VEHICLE NOW HAS 21,900 MILES ON IT AND IT IS ON LITERALLY ITS THIRD SET OF TIRES.  THE TIRES KEEP CUPPING AND CAUSING THE VAN TO BECOME MISALIGNED; CARIBOU FORD HAS HAD THIS VEHICLE IN ITS SHOP IN EXCESS OF 10 TIMES FOR THIS AND OTHER RELATED PROBLEMS.  THE SHIFT CABLE THEN BROKE (THANKFULLY) WHEN I WAS STOPPED IN A PARKING LOT, AND THE VEHICLE WAS IN PARK.  I DON'T KNOW WHAT I WOULD HAVE DONE IF I'D BEEN ON THE HIGHWAY OR ELSEWHERE, MOVING.  PLEASE LET ME KNOW IF YOU HAVE HAD ANY SIMILAR COMPLAINT CONCERNING THE TIRE WEAR/MISALIGNMENT PROBLEM.  THE VEHICLE VIBRATES SIGNIFICANTLY AT HIGHWAY SPEEDS AND LOWER AS A RESULT OF THIS PROBLEM, WHICH I DO CONSIDER A SAFETY PROBLEM.  YOU CAN LITERALLY SEE THE STEERING WHEEL SHAKE.  I APPRECIATE YOUR INVESTIGATING THIS PROBLEM.  THANK YOU FOR YOUR TIME.( DOT NUMBER:   TIRE SIZE: P215/7 )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":843302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/1998","dateComplaintFiled":"07/26/1999","vin":"1FMPU18L8WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN DRIVING AT A VERY SLOW SPEED  ANDCOMING TO A STOP LIGHT APPLIED THE BRAKES, AND ABS SYSTEM KICKED IN, AND BRAKE PEDAL WENT STRAIGHT TO THE FLOORBOARD. CONSUMER HAS TO STEP ON THE PARKING BARKE FOR VEHICLE TO SLOW DOWN. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":547504,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/26/1999","vin":"2FMDA5144WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED WITHOUT WARNING SIGNAL. YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":709189,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/26/1999","vin":"2FMDA5142WB","components":"POWER TRAIN","summary":"APPEARS TO HAVE A CONNECTION WITH THE TRANSMISSION.  WHILE DRIVING AT SPEEDS RANGING FROM 25 MPH TO 45 MPH, THE VEHICLE REPEATEDLY HAS DOWNSHIFTED, THUS DECREASING SPEED OF VEHICLE WITHOUT ANY WARNING.  SOMETIMES THE VEHICLE WILL ENGAGE AND DISENGAGE FROM TRANSMISSION SEVERAL TIMES.  ALSO, THE SPEEDOMETER DROPS TO ZERO.  THE REPORTED DEALER HAS HAD MY VEHICLE IN FOR MORE THAN A WEEK WITH NO RESULTS.  I HAVE ALSO DRIVEN VEHICLE WITH ATTACHED \"FLIGHT RECORDER\" FROM SHOP.  I MADE SEVERAL READINGS BUT KNOW THE SHOP SAYS THERE IS A PROBLEM WITH THEIR EQUIPMENT (THAT WAS 1 WEEK AGO TODAY).    ALTHOUGH THE SHOP KEEPS MY VEHICLE AND I HAVE DESCRIBED THE SYMPTOMS SEVERAL TIMES, THEY CLAIM THEY HAVE NO IDEA WHAT IT COULD BE.  I AM VERY CONCERNED FOR THE SAFETY OF USING THIS VEHICLE.  IF YOU NEED MORE INFORMATION, PLEASE CALL ME.  THANK YOU.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":842818,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/1999","dateComplaintFiled":"07/21/1999","vin":"1FMU17L4WLB","components":"SUSPENSION","summary":"TIRES  WORE OUT ON THE RIGHT SIDE DUE TO NOT HAVING CAMS FOR A FRONT END ALIGNMENT.CONSUMER CONTACTED DEALER AND MANUFACTURER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":842675,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/1999","dateComplaintFiled":"07/20/1999","vin":"2FMDA51U3WB","components":"ELECTRICAL SYSTEM","summary":"A \"BEEP\" NOISE WAS COMING FROM THE VEHICLE, NO WARNING LIGHTS ON THE DASH, AND DEALER CANNOT DETERMINE WHERE THE BEEP NOISE CAME FROM, THEN A FIRE STARTED DUE TO ALTERNATOR WIRING BURNING.    FINALLY,  DEALER  INSISTED THAT  THE BEEPING NOISE  WAS AN INDICATOR FOR A PROBLEM, BUT NOT PART OF THE  INSTRUMENT PANEL. *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":547277,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/1998","dateComplaintFiled":"07/15/1999","vin":"2FMDA5145WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE PADS ARE CUTTING ROTORS, CAUSING FAILURE.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":842281,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/14/1999","vin":"2FMDA514XWB","components":"VEHICLE SPEED CONTROL","summary":"WHEN DEPRESSING THE ACCELERATOR ,VEHICLE WILL ONLY GO ABOUT 2 MPH EVEN WITH VEHICLE IN DRIVE GEAR. MANUFACTURER HAS TSB #98-2-1  OUT FOR DEFECT.  *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":708579,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/1999","dateComplaintFiled":"07/13/1999","vin":"2FMZA5141WB","components":"POWER TRAIN","summary":"TRANSMISSION SEEMS TO \"STICK\" IN NUETRAL AND THEN VIOLENTLY SHIFTS INTO 1ST.  INTERMITTENT PROBLEM. VEHICLE TAKEN TO DEALER 2 TIMES.  BOTH TIMES DEALER SAYS NOTHING IS WRONG!! *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":842089,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/12/1999","vin":"1FMEU18W5WV","components":"WHEELS","summary":"CONSUMER RECEIVED RECALL  NOTICE 98V095000.  DEALER TIGHTENED LUGS: NUTS: BOLTS THREE TIMES WHICH DID NOT CORRECT THE PROBLEM. DRIVER'S SIDE REAR  TIRE COMPLETELY COME OFF WHILE DRIVING.  PLEAE GIVE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":708508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/1998","dateComplaintFiled":"07/12/1999","vin":"2FMZA5145WB","components":"EQUIPMENT","summary":"WHEN RADIO ON, ELECTRICAL NOISE EXISTS WHEN LIGHTS ARE ON.  NOISE CHANGES PITCH, VOLUME, AND PHASE WHEN DIMMER SWITCH IS ROTATED.  DEALER CLAIMS IT'S NORMAL.  ADDITIONAL ELECTRICAL NOISE GIVEN THESE CONDITIONS AND WHICH IS IN SYNC WITH TRANSMISSION HAS BEEN CORRECTED BY DEALER.  PROBLEM DOES NOT EXIST WITH INSTALLATION OF NON-FORD RADIO.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":708499,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/1999","dateComplaintFiled":"07/11/1999","vin":"2FMDA514XWB","components":"VEHICLE SPEED CONTROL","summary":"SPEED CONTROL WOULD NOT DISENGAGE WHILE DRIVING 75MPH.  I TRIED TURNING IT OFF FROM THE STEERING WHEEL AS WELL AS BY BRAKING.  AT THIS POINT I REALIZED I HAD NO BRAKING POWER AND MANAGED TO USE AN EXIT RAMP SLOWING DOWN BUT NOT STOPPING COMPLETELY BY USING THE EMERGENCY BRAKE.  ENGINE WAS STILL REVVING AT 75MPH WHEN I SHUT IT OFF.  CAR WAS TOWED TO TAMIAMI FORD IN NAPLES,FL.  THEY COULD NOT FIN ANY PROBLEMS.  TEST DROVE AT HIGHWAY SPEED WITHOUT INCIDENT.  PLEASE NOTIFY ME AS TO ANY SIMILAR PROBLEMS.  THANK GOD MY CHILDREN AND I  WERE NOT INJURED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":841782,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/07/1999","vin":"","components":"STEERING,SERVICE BRAKES, HYDRAULIC","summary":"WHEN BRAKES ARE APPLIED  VEHICLE EXPERIENCES EXTENDED STOPPING DISTANCE. ALSO, DEALER HAS REPLACED  TIE RODS AND THE BRAKE SYSTEM.  MANUFACTURER HAS BEEN NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":841392,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/1999","dateComplaintFiled":"06/29/1999","vin":"2FMZA5143WB","components":"VISIBILITY","summary":"REAR WINDSHIELD EXPLODED FROM INSIDE WHICH MAY HAVE CAUSED INJURIES.  COMMON PROBLEM.  DEALER CANNOT DETERMINE THE CAUSE.  PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":707927,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/1999","dateComplaintFiled":"06/26/1999","vin":"2FMDA5146WB","components":"POWER TRAIN","summary":"AT TAKE-OFF FROM STOP LIGHT, TRANSMISSION FAILED WITH NO WARNING. PUT INTO NEUTRAL, AND GOT STUTTER AND GRIND FROM TRANSAXLE. SHOP INFORMED ME THAT THE PLANETARY GEARS HAD DISINTERGRATED. I BELIEVE THIS TO BE A MANUFACTURING PROBLEM OR DEFECT WITH THE FORD 3.8L/AXOD COMBO, AS THESE TYPES OF PROBLEMS DATE BACK TO 1988 AND THE TAURUS/SABLE COMPATIBLE ASSEMBLIES.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":841179,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/25/1999","vin":"2FMDA4143WB","components":"ENGINE AND ENGINE COOLING","summary":"WHEN TRAVELING AT ANY SPEED  VEHICLE WILL CUT OFF WITHOUT PRIOR WARNING. CONSUMER HAS CONTACTED  DEALER AND  DEALER HAS REPLACED PARTS. PLEASE PROVIDE ANY  FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":840995,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/24/1999","vin":"2FMCA514XWB","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL GAUGE INACCURATELY READS THE AMOUNT OF FUEL IN THE VEHICLE.  THE DEALER SAYS THAT THE PROBLEM IS NORMAL.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":841021,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/1998","dateComplaintFiled":"06/24/1999","vin":"1FMZA5146WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING AT 25 MPH APPLIED THE BRAKES AND  BRAKED DIDN'T STOP VEHICLE. CONSUMER WAS ABLE TO SLOW THE VEHICLE DOWN AND BRING THE VEHICLE TO A COMPLETE STOP. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":707867,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/1999","dateComplaintFiled":"06/24/1999","vin":"1FMPU18L1WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"DEALER STATES THAT THE BRAKE PADS ARE COMPLELY WORN OUT AND NEED REPLACEMENT AT 28500 MILES.  DEALER STATES THAT THIS IS NORMAL WEAR AND TEAR ON THIS PART.  PREVIOUS EXPERIENCE WITH NEW VEHICLES HAS BEEN TO REPLACE BRAKES AROUND 40000 MILES.  IF IT IS NORMAL TO REPLACE BRAKES DISC PADS AT APPROXIMATELY 30000 MILES, THEN MANUFACTURERS SHOULD NOTIFY THEIR CUSTOMERS.  CUSTOMERS WHO ARE EXPECTING TO RECEIVE AROUND 40000 MILES ON DISC BRAKE PADS COULD POTENTIALLY EXPERIENCE MAJOR CASTROPHYBY FAILING TO REPLACE DISC BRAKE PADS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":840554,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/1999","dateComplaintFiled":"06/21/1999","vin":"","components":"POWER TRAIN","summary":"CONSUMER IS DRIVING AND PULLED UP TO AN INCLINE, IF HE TAKES HIS FOOT OFF THE BRAKES THE VEHICLE WILL ROLL BACKWARDS, HE'S ALSO DRIVEN TWO OTHER WINDSTARS THAT HAVE THE SAME PROBLEM. AFTER DUPLICATING THE PROBLEM FORD SAID THAT THERE IS NOT A PROBLEM, THIS IS NORMAL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":546219,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/21/1999","vin":"2FMZA5146WB","components":"POWER TRAIN","summary":"TRANSMISSION OPERATION IS POOR, BANGS INTO GEAR, UNABLE TO RECTIFY. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":840447,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/1999","dateComplaintFiled":"06/18/1999","vin":"2FMDA51U1WB","components":"STEERING","summary":"WHENEVER  STEERING WHEEL IS BEING TURNED, LEFT OR RIGHT  IT WOULD MAKE A GREAT DEAL OF NOISE. HAD TAKEN VEHICLE TO DEALER FOR DIAGNOSTICS & WAS INFORMED IT WAS THE TIE ROD. HAD TAKEN VEHICLE TO PRIVATE MECHANIC WHO STATED  THAT IT WAS THE RACK & PINION THAT  NEEDED TO BE REPLACED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":839542,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/14/1999","vin":"","components":"POWER TRAIN","summary":"WHILE DRIVING TRANSMISSION SLIPPED FROM  DRIVE INTO NEUTRAL WITHOUT NOTICE.  CONSUMER WAS UNAWARE AND STILL APPLYING  GAS WHEN IT JUMPED BACK INTO GEAR VERY HARD, CAUSING WHIPLASH. DEALER HAS BEEN CONTACTED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":707553,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/14/1999","vin":"","components":"STEERING,SUSPENSION","summary":"WHEN DRIVING ALONG A CURVE AT TIMES STEERING CONTROL IS BRIEFLY INTERRUPTED CAUSING A SENSE OF LOSS OF CONTROL OF THE VEHICLE.  I   TOOK IT TO THE DEALER AND EXPLAINED THE PROBLEM, THEY INDICATED THAT MY VEHICLE WAS OUT OF ALIGNMENT AND THAT MY TIRES NEEDED REBALANCING AND ROTATION.  I PAID FOR THE ALIGNMENT AND THEY THROUGH IN THE REBALANCING AND ROTATION, BUT THE PROBLEM PERSISTS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":707524,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/1999","dateComplaintFiled":"06/13/1999","vin":"1FMPU18L7WL","components":"SUSPENSION","summary":"DRIVER'S SIDE TORSION BAR BROKE NEAR REAR MOUNT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":707524,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/1999","dateComplaintFiled":"06/13/1999","vin":"1FMPU18L7WL","components":"SUSPENSION","summary":"DRIVER'S SIDE TORSION BAR BROKE NEAR REAR MOUNT. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":839153,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/1998","dateComplaintFiled":"06/09/1999","vin":"           ","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING  VEHICLE STALLS UNEXPECTEDLY WHICH MAY CAUSE A CRASH.  BEEN TO THE DEALER SEVERAL TIMES, AND DEALER CANNOT DETERMINE THE PROBLEM.  PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":839156,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/1999","dateComplaintFiled":"06/09/1999","vin":"           ","components":"SUSPENSION","summary":"CONSUMER WAS DRIVING APPROX. 5MPH WHEN THE COIL SPRING BROKE, ONCE MECHANIC CHECKED THERE WAS RUSTOVER HALF OF THE SPRING, ON 1/4 OF AN IN. WAS LEFT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":707332,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/08/1999","vin":"2FMZA5147WB","components":"FUEL SYSTEM, GASOLINE","summary":"WE PURCHASED AN OPTIONAL 25 GALLON FUEL TANK. WHEN THE FUEL GAUGE POINTER BOTTOMS OUT AT \"E\" AND THE \"LOW FUEL\" LIGHT COMES ON, WE FILL THE TANK AND ARE ONLY ABLE TO PUT APPROXIMATELY 18 GALLONS IN THE THE TANK (ON A REGULAR BASIS). THE OWNER'S GUIDE SAYS THAT THE LIGHT SHOULD COME ON WHEN THERE IS 1/16 OF A TANK (1.5-2 GALLONS) LEFT AS A RESERVE. WE HAVE HAD THE VAN INTO TWO DIFFERENT DEALERS FOR A TOTAL OF 8 TIMES BUT THEY HAVE NOT FIXED THE PROBLEM. THE DEALERS HAVE REPLACED THE SENDER ASSEMBLY TWICE, THE FUEL GAUGE ASSEMBLY AND THE FUEL TANK ASSEMBLY TWICE. THE DEALERS STATE THAT THERE IS NOTHING THAT THEY CAN DO; THEY HAVE DONE ALL THAT FORD HAS AUTHORIZED. FORD SAYS THAT THIS IS A PROBLEM THAT THE DEALERS SHOULD HANDLE. WE FEEL THAT IT IS UNSAFE FOR MY WIFE AND CHILDREN TO TRAVEL IN A VEHICLE THAT MAY RUN OUT OF GAS ON A BUSY HIGHWAY (POSSIBLY CAUSING AN ACCIDENT) OR IN THE MIDDLE OF NOWHERE(LEAVING THEM STRANDED AND UNSAFE). WE FEEL THAT A GAUGE AS IMPORTANT AS A FUEL GAUGE SHOULD BE ACCURATE AND CONSISTENT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":838935,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/1998","dateComplaintFiled":"06/07/1999","vin":"2FMBA51U6WB","components":"SUSPENSION","summary":"WHEN TRAVELING APPROXIMATELY 55MPH OR MORE VEHICLE WOULD VIBRATE.   WENT TO DEALER & HAD THE WHEELS CHANGED 5 DIFFERENT TIMES. THE STEERING WHEEL WOULD SHAKE, BUT VEHICLE WAS CONTROLABLE. THERE WOULD BE CLUNKING NOISE GOING INTO DRIVE OR REVERSE. HAS BEEN AN INTERMITTENT PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":837446,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/1999","dateComplaintFiled":"06/03/1999","vin":"2FMZA5146WB","components":"ENGINE AND ENGINE COOLING","summary":"WHEN VEHICLE STARTS TO PICKUP SPEED AFTER MAKING A TURN, IT WOULD HAVE A STRONG JERKING MOTION, LIKE HAVING A TOW CHAIN ATTACHED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":837128,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/1999","dateComplaintFiled":"06/02/1999","vin":"2FMZA5140WB","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"WHEN APPLYING BRAKE PEDAL BECAME STIFF AND THE VEHICLE DID NOT STOP OR SLOW DOWN. HAS HAPPENED 5 TIMES, ONCE RESULTING IN A CRASH. ALSO HAPPENED IN REVERSE. DEALER HAS SEEN VEHICLE  3 TIMES, AND THOUGH  IT WAS THE LEAKING BATTERY ACID  WHICH  WAS CAUSING CAUSING THE DEFECT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":837668,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/02/1999","vin":"2FMZA5143WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE MAKING A LEFT/RIGHT OR U TURN  ENGINE COMPLETELY SHUTS DOWN WITHOUT WARNING. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":707149,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1999","dateComplaintFiled":"06/02/1999","vin":"2FMDA5140WB","components":"POWER TRAIN","summary":"ON SEVERAL OCCASIONS TRANSMISSION SLIPPED INTO NEUTRAL WHILE AT A STOP.  IN THIS INSTANCE, TRANSMISSION SLIPPED INTO NEUTRAL WHILE DRIVING AT APPROXIMATELY 35 M.P.H., CAUSING DEFINITE SAFETY HAZARD ON A STATE ROUTE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":545883,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1997","dateComplaintFiled":"06/02/1999","vin":"2FMDA51U5WB","components":"STEERING","summary":"TIE RODS FAILED ON TWO OCCASIONS. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":545883,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/1999","dateComplaintFiled":"06/02/1999","vin":"2FMDA51U5WB","components":"ENGINE AND ENGINE COOLING","summary":"MOTOR MOUNT BROKEN. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":838670,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/1999","dateComplaintFiled":"06/01/1999","vin":"1FMPU18L2WL","components":"POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"ON TWO OCCASIONS VEHICLE EXPERIENCED HIGH ACCELERATION WHILE DRIVING. ALSO, CRUISE CONTROL WOULD NOT ENGAGE/ENGINE CHECK LIGHT REMAINED ON/VEHICLE WOULD JERK WHENEVER TRANSMISSION CHANGED GEARS, AND BOTH ODOMETER/SPEEDOMETER FAILED  TO OPERATE. DEALER NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":707092,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1999","dateComplaintFiled":"06/01/1999","vin":"2FMZA5140WB","components":"POWER TRAIN","summary":"THE TRANSMISSION JUMPS STONGLY WHEN ACCELERATING AND BREAKING AT SLOW SPEEDS, HAVE TAKEN TO DEALER TWICE.  BOTH TIMES THEY SAY IT DRIVES FINE BUT THAT FORD KNOWS OF PROBLEM ON WINDSTAR TRANSMISSIONS AND ARE WORKING ON A SOLUTION.  I ASKED DEALER WHAT I WAS SUPPOSED TO DO IN THE MEANTIME AND HE SAID WAIT.  I AM CONCERNED WITH SAFETY, AND THAT THIS JUMPING WILL CAUSE OTHER PROBLEMS IN THE ENGINE.  I TOLD SERVICE MANAGER THIS AT DEALER AND HE SAID HOPEFULLY FORD WILL RECALL BEFORE SOMETHING ELSE HAPPENS TO MY ENGINE. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":707006,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/1999","dateComplaintFiled":"05/30/1999","vin":"","components":"POWER TRAIN","summary":"REAR AXLE BROKE, WITH 4 REPAIR ATTEMPTS TO THE POWERTRAIN.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":838596,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/1999","dateComplaintFiled":"05/28/1999","vin":"2FNZA5140WB","components":"SEATS","summary":"DRIVER'S SEAT TRACK BROKE AND CAUSED  DRIVER'S SEAT TO MOVE UPWARD UNEXPECTEDLY WHILE DRIVING WHICH ALMOST CAUSED A CRASH.  PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":706945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/1998","dateComplaintFiled":"05/28/1999","vin":"2FMZA5140WB","components":"POWER TRAIN","summary":"TRANSMISSION LUNGES FORWARD AT LOW SPEEDS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":838512,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/27/1999","vin":"2FMZA514XWB","components":"SERVICE BRAKES, HYDRAULIC","summary":"SLOWING DOWN FOR TRAFFIC  VEHICLE BEGAN TO MAKE GRINDING NOISES. PULLED TO SIDE OF THE ROAD. ALSO, ,ABS SYSTEM COMPLETELY LOCKED UP,  CAUSING  VEHICLE TO BECOME TOTALLY INOPERATIVE, WILL NOT MOVE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":838530,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/27/1999","vin":"","components":"SUSPENSION","summary":"GREASE IN THE FRONT BALL JOINTS HAS DRIED UP, CAUSING THE BALL JOINTS TO MALFUNCTION.  PLEASE GIVE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":706871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/1999","dateComplaintFiled":"05/26/1999","vin":"1FMRU17L7WL","components":"VISIBILITY","summary":"HEATER HOSE SYSTEM DESIGN DEFECT CAUSED HOSES TO LEAK CAUSING SUBSEQUENT DAMAGE TO HEATER COIL AND SPARK PLUG ,CAUSING THE VEHICLE TO RUN IMPROPERLY.  HAD TO WAIT ALMOST A MONTH FOR PARTS.  PROBLEM NOT COVERED BY WARRANTY AND NEITHER WAS THE RENTAL CAR.  FORD REFUSED RESPONSIBILITY FOR DESIGN DEFECT.  THE DEALERSHIP WHERE THE VEHICLE WAS REPAIRED HAD 3 OTHER VEHICLES IN THE SAME WEEK WITH THE SAME PROBLEM.  SERVICE MAN REPORTED THAT THE DESIGN HAD TO BE CHANGED BY FORD DUE TO HOSES LEAKING AND THE NEWLY DESIGNED HOSES WERE ON BACKORDER. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":838420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/25/1999","vin":"","components":"POWER TRAIN","summary":"WHEN STARTING OUT VEHICLE WILL PULSATE. FEELS LIKE IT WILL NOT CATCH GEARS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":545765,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/1999","dateComplaintFiled":"05/25/1999","vin":"","components":"WHEELS","summary":"LUG NUTS BROKE OFF OF RIGHT FRONT TIRE AND HUB OF WHEEL/BRAKE DRUM, RESULTING IN TIRE FALLING OFF OF VEHICLE AND CAUSING DAMAGE TO VEHICLE. (OHIO TRAFFIC CRASH REPORT). MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":838345,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/1998","dateComplaintFiled":"05/24/1999","vin":"1FMPU18LXWL","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN APPLYING BRAKES TO COME TO A STOP, VEHICLE WILL ACCELERATE AS IF THE GAS PEDAL IS BEING DEPRESSED.  IT IS AN INTERMITTENT PROBLEM AND ONLY OCCURS WHEN COMING TO A COMPLETE STOP.  SURGE CONTINUES AS LONG AS PRESSURE IS APPLIED ON THE BRAKES, AND STOPS WHEN BRAKE PEDAL IS RELEASED AND THE CAR IS PUT INTO NEUTRAL.  TOOK VEHICLE TO DEALER, UNABLE TO FIND PROBLEM.  *AK *ML","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":838208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/20/1999","vin":"1FMRU17L9WL","components":"VEHICLE SPEED CONTROL","summary":"THE VEHICLE WILL INTERMITTENTLY  SURGE OR STALL UPON ACCELERATION . DEALER HAS PUT IT ON COMPUTER, BUT CANNOT DETERMINE WHAT IS CAUSING THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":706536,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/15/1999","vin":"1FMRU17L8WL","components":"SUSPENSION","summary":"MY EXPEDITION HAS A STRANGE VIBRATION AT 65 TO 75 MILES PER HOUR.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":837799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/1999","dateComplaintFiled":"05/12/1999","vin":"2FMZA514XWB","components":"POWER TRAIN","summary":"VEHICLE  JUMPS OUT OF GEAR BETWEEN 1ST AND 2ND GEAR.   DEALER HAS BEEN NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":836187,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/15/1998","dateComplaintFiled":"05/06/1999","vin":"2FMDA5149WD","components":"SERVICE BRAKES, HYDRAULIC,AIR BAGS","summary":"FRONT ABS BRAKES WOULD MAKE GRINDING NOISES. HAD TAKEN TO DEALER & MECHANIC CHANGED BRAKES. WAS DRIVING VEHICLE WHEN REARENDED ANOTHER VEHICLE & THE AIR BAGS FAILED TO DEPLOY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":837567,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/1999","dateComplaintFiled":"05/06/1999","vin":"1FMRU17L2WL","components":"VISIBILITY","summary":"WHILE VEHICLE WAS PARKED OVERNIGHT THE GLASS  CRACKED DUE TO PRESSURE.   THE DEALER WILL BE NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":706262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/1999","dateComplaintFiled":"05/05/1999","vin":"2FMDA5141WB","components":"POWER TRAIN","summary":"PRIOR TO THE TOTAL FAILURE, THERE WAS NO INDICATION THAT THE COMPONENT WAS HAVING PROBLEMS OR ABOUT TO FAIL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":706141,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/30/1999","vin":"2FMZA5147WB","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"DEALERSHIP INSTALLED ANOTHER TRANSMISSION AT 7,000 MILES BECAUSE OF OUR REPEATED COMPLAINTS ABOUT THE BUCKING SENSATION/THE VEHICLE IS STILL BUCKING/OTHER PROBLEMS DEVELOPED SUCH AS THE LUNCHING  FORWARD IN SECOND GEAR, SHIFTING INTO GEAR BEGAN TO PRODUCE A GRINDING NOISEAND A VERY OBVIOUS VIBRATION IN THE STEERING WHEEL HAS DEVELOPED/FORD KEEPS IGNORING US AFTER OUR REPEATEDLY CONTACTING THEM/WE HAVE NOW FILED UNDER THE LEMON LAW IN THE STATE OF CONNECTICUT/ WE HAVE BEEN TREATED VERY SHABBILY BY FORD !","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":837215,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1999","dateComplaintFiled":"04/28/1999","vin":"1FMPU18L3WL","components":"STRUCTURE","summary":"IN HIGH/ WINDY CLIMATE,  VEHICLE IS BLOWEN AROUND WHICH MAY CAUSE A LOSS OF VEHICLE CONTROL, AND COULD  RESULT IN  A CRASH.  PLEASE PROVIDE FURTHER INFORMATION. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":837008,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/1999","dateComplaintFiled":"04/22/1999","vin":"1FMRU18W0WL","components":"STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC","summary":"TORSION BAR ON PASSENGER'S SIDE CORRODED, CAUSING  VEHICLE TO DROP. ALSO, EXPERIENCED  PROBLEMS WITH THE STEERING & BRAKING. WAS INFORMED BY MECHANIC IT WAS A BAD CASTING. NOTHING HAPPENED ON THE DRIVER'S SIDE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":705894,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1998","dateComplaintFiled":"04/22/1999","vin":"2FMZA5145WB","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"TRANSMISSION DOWNSHIFTED WHILE GOING 60-65 MPH.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":836964,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/01/1997","dateComplaintFiled":"04/21/1999","vin":"2FMVA5142WB","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"VEHICLE JUMPED FORWARD WHEN STOPPING. ACCELERATED BY ITSELF, RESULTING IN A  CRASH.  BRAKES WHEN APPLIED, SQUEAK LOUDLY. GEARS WERE VERY HARD TO CHANGE. DEALER CONTACTED AND IS AWARE OF THE PROBLEM. PROBLEMS STILL EXISTS. PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":836911,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/1999","dateComplaintFiled":"04/20/1999","vin":"2FMDA514XWB","components":"POWER TRAIN","summary":"IN DECEMBER 98,  CONSUMER EXPERIENCED TRANSMISSION BEING IN  NEUTRAL CONDITION AFTER COMING TO A STOP. DEALER COULD NOT DUPPLICATE PROBLEM. ALSO, ON APRIL 19, 99, CONSUMER EXPERIENCED THE SAME PROBLEM. FOUND BULLETIN #972213, DATED 97 WHICH DEALT WITH THE SAME PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":705781,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/1999","dateComplaintFiled":"04/19/1999","vin":"1FMRU18W1WL","components":"STEERING,ENGINE AND ENGINE COOLING","summary":"STEERING HAS PLAY AND DEALER HAS TRIED TO FIX THREE TIMES.  STEERING HAS FEELING OF NO CONTROL.  COOLING SYSTEM NEEDED ONE GALLON OF COOLANT FIVE DAYS AFTER TAKING OWNERSHIP ON 3/26/99.  VEHICLE WAS A DEMO MODEL AND WAS STILL CONSIDERED NEW EVEN THOUGH IT WAS A 1998 MODEL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":836707,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/1999","dateComplaintFiled":"04/14/1999","vin":"","components":"SUSPENSION","summary":"THE DRIVER'S SIDE TORSION BAR CRACKED, CAUSING THE TORSION BAR TO BREAK AND PUNCTURE THE TIRE WHICH RESULTED IN  LOSS OF CONTROL.  DEALER REPLACED TORSION BAR AND WHEEL.  PLEASE PROVIDE FURTHER INFORMATION AND VIN#.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":544946,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1997","dateComplaintFiled":"04/13/1999","vin":"2FMDA5146WB","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL PUMP FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544946,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1997","dateComplaintFiled":"04/13/1999","vin":"2FMDA5146WB","components":"EQUIPMENT","summary":"A/C FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544946,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1997","dateComplaintFiled":"04/13/1999","vin":"2FMDA5146WB","components":"VISIBILITY","summary":"WINDSHIELD WIPERS FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544946,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1997","dateComplaintFiled":"04/13/1999","vin":"2FMDA5146WB","components":"ELECTRICAL SYSTEM","summary":"RELAYS FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":836586,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/07/1999","vin":"1FMRU17L9WL","components":"SUSPENSION","summary":"THE VEHICLE WAS BOUGHT TO PULL A HORSE TRAILER AND WEIGHED IN AT APPROXIMATELY 5500 POUNDS, OWNER'S MANUAL STATES IT SHOULD BE ABLE TO PULL UP TO 7500 POUNDS. BUT WHEN CONSUMER WAS PULLING THE HORSE TRAILER,  IT FISHTAILED AND ALMOST FLIPPED OVER BECAUSE  VEHICLE WAS TOO LIGHT IN THE BACK, AND  WOBBLED.THIS VEHICLE CANNOT PULL HORSE TRAILER WEIGHING ABOUT 5500 POUNDS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":705359,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/07/1999","vin":"2FMZA5144WB","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"VEHICLE HAS BEEN TO THE DEALERSHIP 5 TIMES FOR THE SAME HARD SHIFTING, TRANSMISSION PROBLEM SINCE NEW. PROBLEM IS BETTER ,BUT I EXPECT FAILURE BEFORE WARRANTY EXPIRES. THE TRANSMISSION HAS A HARD 1-2 SHIFT SINCE I BOUGHT IT NEW ON 13 JAN 98. THE LEMON LAW CAUSED  FIRM TO OFFER ME AN EXTENDED WARRANTY OF 5 YEARS/75,000 MILES INSTEAD OF FIXING THE PROBLEM. I'M VERY DISSATISFIED WITH THE TRANSMISSION, AND DEALERSHIP SERVICE SHOP'S PERFORMANCE.  RECENTLY, THE BRAKES HAVE DEVELOPED A VIBRATION AND THE ENGINE SOMETIMES STALLS AT SLOW SPEEDS. I TOOK THE VAN BACK TO THE DEALERSHIP ON MONDAY 5 APRIL 99 FOR THE SAME TRANSMISSION PROBLEM, AND THE TWO NEW PROBLEMS.  THE LAST SEVERAL NEW VEHICLES I'VE PURCHASED HAVE BEEN FORDS. MY NEXT VEHICLE PROBABLY WON'T BE A FORD.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":836556,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/1999","dateComplaintFiled":"04/06/1999","vin":"2FMDA514WBA","components":"WHEELS","summary":"WHILE DRIVING AT 70 MPH 2  LUGS: NUTS CAME OFF, AND THE CONSUMER HAD TO PULL OVER TO THE SIDE OF THE ROAD. CONSUMER TOOK OFF THE HUB CAP AND NOTICED THAT TWO OF THE LUGS: NUTS CAME OFF, AND THE OTHER THREE WERE COMING OFF.  THE STUDS SHEARED OFF INSIDE THE LUG NUTS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/1999","dateComplaintFiled":"04/05/1999","vin":"2FMDA5140WB","components":"WHEELS","summary":"VIBRATION FROM REAR DRIVERS SIDE WHEEL DUE TO 4 LUG NUTS FALLING OFF WHEEL, WHEEL WAS BEING SECURED BY 1 LOOSE LUG NUT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":705302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/1999","dateComplaintFiled":"04/05/1999","vin":"1FMRU18W1WL","components":"STEERING,ENGINE AND ENGINE COOLING","summary":"THE ENGINE LOSES COOLANT WITH NO VISIBLE SIGNS OF  LEAK FOUND,  THE STEERING PULLS TO RIGHT AND IS LOOSE, FEELS LIKE YOU CAN EASILY LOOSE CONTROL.  DROVE OTHER NEW VEHICLE AND DID NOT HAVE THIS PROBLEM, SIMILAR TO ODI ID# 702318.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":836361,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/1999","dateComplaintFiled":"04/01/1999","vin":"2FMZA5146WB","components":"POWER TRAIN","summary":"WHILE DRIVING AT ANY SPEED AND SLOWING DOWN TO MAKE ANY TYPE OF TURN VEHICLE JERKS REAL HARD AND STALLS.  DEALER CAN'T DETERMINE THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":705179,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/01/1999","vin":"1FMPU18L2WL","components":"VISIBILITY","summary":"SIDE VIEW MIRRORS VIBRATE SO BADLY THAT YOU CANNOT SEE ANYTHING IN THEM. EVERYTHUNG IS A BLUR.  THE PROBLEM IS WORSE THE FASTER YOU GO.  AT HIGHWAY SPEEDS OF 60-65 MPH IT IS THE WORST.  THE PROBLEM HAS EXISTED SINCE THE VEHICLE WAS NEW (OCT. '98).  REPLACEMENT OF THE MIRRORS BY THE DEALER HAS NOT HELPED.  THE DEALER SAYS THAT IT IS A PROBLEM THAT HAS BEEN BROUGHT TO THEIR ATTENTION BY OTHER EXPEDITION OWNERS, BUT THAT FORD MOTOR HAS NO SOLUTION TO FIX THE PROBLEM.  THIS CAUSES A SAFETY CONCERN AS THE DRIVER HAS TO TURN TO LOOK OUT THE WINDOWS TO SEE IF THERE IS A VEHICLE AS THE MIRRORS ARE RENDERED USELESS.  UPON CONTACTING FORD MOTOR CO. OF MY CONCERNS (1-800-392-3673), I WAS INFORMED THAT ENGINEERING WOULD BE CONTACTED AND THAT I WOULD HAVE TO KEEP IN CONTACT WITH THE DEALER FOR ANY INFORMATION AS FORD WOULD NOT CONTACT ME.  I ASKED WHEN THIS WOULD BE AND WAS INFORMED THAT NO DATE COULD BE GIVEN.  I ALSO ASKED FOR THIS INFORMATION IN WRITING AND WAS INFORMED THAT THIS WAS NOT POSSIBLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":544771,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/1999","dateComplaintFiled":"04/01/1999","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION SPEED SENSOR FAILED CAUSING ERRATIC SHIFTING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":704946,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/1999","dateComplaintFiled":"03/26/1999","vin":"2FMZA5140WB","components":"STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"THE AMP TO THE RADIO AND CD KEEPS BURNING OUT AND THE LAST TIME IT CAUGHT ON  FIRE. IT'S BEEN FIXED (AGAIN) BUT I'M STILL SCARED TO DRIVE IT. MY VAN STINKS LIKE ELECTRICAL BURNT TRANSFORMER. THEY SAID THEY FOUND A SHORT, BUT I WONDER??? ALSO, WHY IS MY EXHAUST PUTTING OUT SO MUCH BLACK SOOT ON MY VAN? I CLEAN IT OFF AND EVERY TIME I DRIVE IT, IT BECOMES ALL SOOTED UP AGAIN.  MY LEFT TIE ROD WENT OUT TOO.  IS THAT NORMAL FOR SUCH LOW MILEAGE? I'M VERY UNHAPPY WITH THIS VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544672,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/26/1999","vin":"","components":"POWER TRAIN","summary":"VEHICLE EXPERIENCING PARK TO REVERSE FAILURE.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/25/1999","vin":"2FMZA5141WB","components":"STEERING","summary":"RACK AND PINION STEERING FAILED CAUSING THE VEHICLE TO WANDER.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/25/1999","vin":"2FMZA5141WB","components":"VISIBILITY","summary":"WINDSHIELD WASHER INOPERATIVE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/25/1999","vin":"2FMZA5141WB","components":"STRUCTURE","summary":"NUT AND UNDERBOLT FAILED CAUSING NOISE IN FRONT END.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/25/1999","vin":"2FMZA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"PISTON AND GASKET FAILED CAUSING THE VEHICLE TO SHIFT HARSHLY AND MAKE NOISE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":832737,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/1998","dateComplaintFiled":"03/23/1999","vin":"1FMPU18L4WL","components":"FUEL SYSTEM, GASOLINE","summary":"VEHICLE WAS PARKED IN FRONT OF GROCERY STORE  AND THE ENGINE CAUGHT ON FIRE, CAUSING THE VEHICLE TO BURN COMPLETELY UP.  THE FIRE STARTED FROM THE FUEL LINE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":704603,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/1999","dateComplaintFiled":"03/18/1999","vin":"2FMZA5144WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"I BOUGHT THIS VAN IN FEB OF98 AND HAD NOTHING BUT PROBLEMS WITH THE FRONT END I HAD IT IN THE SHOP TWICE AND THE FIRST TIME IT HAD TO HAVE NEW ROTORS AND BRAKE PADS AND NEW TIRES THAT I HAD TO PAY FOR.THE SECOND TIME THEY SAID NOTHING WAS WRONG BUT IT ATE UP TWO MORE TIRES.THEY SAID IT HAD TO BE THE TIRES. I REPORTED THIS TO THE DEPARTMENT OF TRANSPORTATION SAFETY ADMINISTRATION AND THEN ON FEB 99 THE BRAKES WENT OUT AGAIN.I ALSO TRIED TO WORK WITH   COLLEGE FORD. MY HUSBAND DECIDED TO TRADE THE VAN IN ON A TOYOTA CAMERY BECAUSE WE WERE NOT SAFE IN THE VAN AND FORD DID NOT WANT TO HELP US IN ANY WAY. WE PAID $25000.00 FOR A SAFE VEHICLE BUT GOT A LEMON AND NO HELP. $5500.00 OUT OF MY POCKET TO LEASE THE CAMERY AND ALL THE PAYMENTS FOR THE VAN JUST WASTED.I JUST THANK GOD WE WERN'T KILLED.( DOT NUMBER: P215 TIRE SIZE: 70R15 97S )","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":704584,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/1999","dateComplaintFiled":"03/17/1999","vin":"","components":"POWER TRAIN","summary":"NO SUMMARY","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":835908,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/1999","dateComplaintFiled":"03/16/1999","vin":"2FMZA5142WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKES KEEP STICKING,-AND IT FEELS AS IF THE CALIPER HANGS UP WHEN CONSUMER PUTS ON BRAKES.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":704515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/1998","dateComplaintFiled":"03/16/1999","vin":"2FMZA5148WB","components":"POWER TRAIN","summary":"I HAVE HAD MY 1998 FORD WINDSTAR FOR LESS THAN ONE YEAR.  IT HAS BEEN OUT OF SERVICE FOR TRANSMISSION PROBLEMS 4 TIMES.  THE FIRST TIME THEY REPLACED THE CLUTCH PISTONS, SECOND TIME THEY REPLACED THE TRANSMISSION.  I AM CONTINUING TO HAVE PROBLEMS WITH SEVERE SHIFTING BETWEEN 1ST AND 2ND OR 2ND TO 1ST.  FORD MOTOR COMPANY WILL ONLY OFFER ME AN EXTENDED WARRANTY, ALTHOUGH THEY SAY THEY CAN NOT FIX THE PROBLEM.  I AM CONCERNED FOR MY SAFETY AND MY THE SAFETY OF MY CHILDREN.  I HAVE SEVERAL FRIENDS HAVING THE SAME PROBLEM WITH THEIR 98 WINDSTAR ONLY THEIRS HAVE NOW BEGUN TO DOWNSHIFT WHEN TRAVELING ON THE HIGHWAY!  THIS IS A SAFETY HAZARD AND FORD DOESN'T CARE HELP!!!","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":835837,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/1998","dateComplaintFiled":"03/15/1999","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"INTERMITTENTLY WHILE DECELERATING VEHICLE WILL STALL UNEXPECTEDLY WHICH MAY CAUSE A CRASH.  PLEASE PROVIDE FURTHER INFORMATION. DEALER CANNOT DETERMINE THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":704454,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/1998","dateComplaintFiled":"03/15/1999","vin":"2FMDA5148WB","components":"POWER TRAIN","summary":"NO SUMMARY","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544391,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/1997","dateComplaintFiled":"03/15/1999","vin":"2FMDA5149WB","components":"SUSPENSION","summary":"VEHICLE EXPERIENCES CONTINUED PROBLEMS WITH FRONT END SUSPENSION INCLUDING ALIGNMENT, BOLTS TO THE LOWER CONTROL ARMS, CASTER AND TIE RODS RESULTING IN EXCESSIVE WEAR OF THE TIRES AND VIBRATION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544391,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/1997","dateComplaintFiled":"03/15/1999","vin":"2FMDA5149WB","components":"SUSPENSION","summary":"FRONT END CASTER SPLIT CAUSING VEHICLE TO PULL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544391,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/1998","dateComplaintFiled":"03/15/1999","vin":"2FMDA5149WB","components":"SUSPENSION","summary":"LOOSE NUTS AND BOLTS ATTACHING THE TENSION BAR BUSHING RETAINER.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":704391,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/1998","dateComplaintFiled":"03/13/1999","vin":"2FMZA5143WB","components":"FUEL SYSTEM, GASOLINE","summary":"NEITHER DEALER NOR FORD ZONE REP HELPFUL.  PROBABLE CAUSE OF TANK COLLAPSE IS FAILURE IN VAPOR/VENT SYSTEM TO FUEL TANK.  SEE ALSO YOUR ODI ID 829866.  PROBLEM APPEARS TO BE LIMITED TO 1998 WINDSTAR WITH 25 G TANK.  DEALER HAS FOUND ORIG TANK CRUSHED, HAS REPLACED SAME, HAS REPLACED/CHECKED GAUGE SENDER, AND REPLACED GAUGE.  PROBELM CONTINUES AS ORIGINALLY REPORTED, AND BELIEVED TO BE RELATED TO VACUUM IN TANK AS PUMP EXTRACTS FUEL, AND EXTERNAL AIR PRESSURE PLUS INTERNAL TANK VACUUM CRUSHED 25 G TANK TO 16 G VOLUME.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607562,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1998","dateComplaintFiled":"03/12/1999","vin":"1FMRU1762WL","components":"VISIBILITY","summary":"WINDSHIELD WIPER MOTOR FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":544291,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/1999","dateComplaintFiled":"03/11/1999","vin":"","components":"VEHICLE SPEED CONTROL","summary":"WHEN USING CRUISE CONTROL AND ATTEMPTING TO SLOW DOWN OR COME TO A COMPLETE STOP, VEHCILE ACCELERATES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":704160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/08/1999","vin":"1FMPU18LXWL","components":"VEHICLE SPEED CONTROL","summary":"I HAVE EXPERIENCED AN UNCONTROLLED ACCELERATION WHEN BRAKING TO COME TO A STOP WITH MY 1998 FORD EXPEDITION.  THIS HAS HAPPENED 10 TIMES SINCE I PURCHASED THE VEHICLE IN SEPTEMBER, 1998.  THE FIRST OCCURENCE WAS ON 9/19/1998 AND THE LATEST OCCURRENCE WAS 3/01/1999.  INTERMITTENTLY, WHEN PRESSING ON THE BRAKE TO COME TO A STOP THE ENGINE ACCELERATES AS IF I WERE PRESSING ON THE GAS PEDAL RATHER THAN THE BRAKE.  THE DEGREES OF THE ENGINE ACCELERATION HAVE VARIED FROM SOMEWHAT MILD TO EXTREMELY VIOLENT.  THE ONLY WAY TO STOP THE VEHICLE IS TO PUT THE TRANSMISSION INTO NEUTRAL SINCE THE ACCELERATION STILL PULLS THE VEHICLE FORWARD EVEN WITH MY FOOT ON THE BRAKE (STANDING ON THE BRAKE).  THIS UNCONTROLLED ACCELERATION HAS ALWAYS OCCURRED WHEN THE VEHICLE IS MOVING AT A VERY SLOW SPEED IN THE BRAKING PROCESS TO COME TO A FULL STOP.  LUCKILY THERE HAVE NOT BEEN PEDESTRIANS OR OTHER AUTOMOBILES IN FRONT OF ME WHEN THIS HAS HAPPENED.  I HAVE HAD THE VEHICLE BACK TO THE DEALERSHIP SEVERAL TIMES CONCERNING THIS PROBLEM.  THE DEALERSHIP AND FORD HAVE NOT PROVIDED A FIX FOR THE PROBLEM AS OF THIS DATE.  THIS IS AN EXTREMELY DANGEROUS DEFECT IN THE VEHICLE AND IS A POTENTIAL KILLER.  ALL 10 OCCURRENCES OF THE PROBLEM HAPPENED WITH LESS THAN 4,000 MILES ON THE VEHICLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":704082,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/1999","dateComplaintFiled":"03/05/1999","vin":"2FMDA5148WB","components":"POWER TRAIN","summary":"TRANSMISSION PROBLEM FOR THIRD TIME. WAS REBUILT AFTER SECOND TIME. SLIPPING AND BANGING 4 MONTHS LATER.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":835466,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/04/1999","vin":"","components":"SUSPENSION","summary":"VEHICLE PULLS TO EITHER THE RIGHT OR LEFT IF THE STEERING WHEEL IS RELEASED FOR ONE SECOND. IT PULLS SO BADLY THAT WHILE DRIVING IT WANDERS INTO OTHER LANES. DEALER HAS NOT BEEN CONTACTED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544238,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/1998","dateComplaintFiled":"03/03/1999","vin":"1FMRV18W0WL","components":"POWER TRAIN","summary":"TRANSMISSION FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":832483,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/1998","dateComplaintFiled":"03/02/1999","vin":"FILL IN","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"TRIED TO SHIFT GEARS. HARD TO SHIFT INTO PARK PROPERLY. MAKES LOUD NOISES WHEN SHIFTING. ALSO,  BRAKES MAKE LOUD NOISES WHEN APPLIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544197,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/1999","dateComplaintFiled":"03/02/1999","vin":"1FMRU17L7WL","components":"VEHICLE SPEED CONTROL","summary":"CRUISE CONTROL EXPERIENCES INTERMITTENT FAILURE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":544197,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/1999","dateComplaintFiled":"03/02/1999","vin":"1FMRU17L7WL","components":"EXTERIOR LIGHTING","summary":"RUNNING BOARD LIGHTS FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":544197,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/1999","dateComplaintFiled":"03/02/1999","vin":"1FMRU17L7WL","components":"STRUCTURE","summary":"FRONT BUMPER LOOSE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":544197,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/1999","dateComplaintFiled":"03/02/1999","vin":"1FMRU17L7WL","components":"VISIBILITY","summary":"REAR WIPER MOTOR FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":835381,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/1998","dateComplaintFiled":"03/01/1999","vin":"2FMVA51U8WB","components":"SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"TRANSMISSION WOULD JERK AS IF BEING REARENDED. FRONT END WOULD WORK ITSELF LOOSE. HAD TO REPLACE BUSHINGS, TRACKING BAR & MOTOR MOUNTS DUE TO BEING DEFECTIVE. VEHICLE IS NOT DRIVABLE AFTER BEING IN AN ACCIDENT. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":703839,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/1999","dateComplaintFiled":"02/28/1999","vin":"1FMPU18L8WL","components":"STEERING","summary":"FROM APR-98 TO JULY-98 THE NHTSA HAD INVESTIGATED TIEROD-END FAILURES IN 96-98 FORD F150, FORD EXPEDITIONS AND LINCOLN NAVIGATORS. THIS INVESTIGATION NEEDS TO BE RE-OPENED. I BELIEVE I HAVE FOUND THE REASON FOR THE FAILURES. PLEASE HAVE THE ENGINEER IN CHARGE OF THIS ISSUE CALL ME AS SOON AS POSIBLE. THIS IS A MAJOR SAFETY ISSUE. KYLE LEMBACH 02-28-99. P.S. I HAVE CONTACTED THE NHTSA TWICE IN THE PAST 2 WEEKS WITH NO RESPONSE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":835258,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/1998","dateComplaintFiled":"02/26/1999","vin":"2FMVA51U8WB","components":"SUSPENSION","summary":"HAD TAKEN VEHICLE TO DEALER TO CHECK STEERING. VEHICLE WOULD WANDER OVER THE ROAD. WOULD MAKE POPPING NOISES WHEN MAKING RIGHT TURNS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":703765,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/1999","dateComplaintFiled":"02/26/1999","vin":"2FMDA514XWB","components":"SUSPENSION,POWER TRAIN","summary":"AUTOMATIC TRANSMISSIONS FAILED TWICE IN LESS THAN ONE YEAR.  EACH FAILURE RESULTED IN A REPLACEMENT TRANSMISSION FROM THE FORD DEALER.  THIS VEHICLE HAS LESS THAN 50,000 MILES ON IT AND TWO TRANSMISSIONS HAVE BEEN REPLACED.  I HAVE REQUESTED A REPLACEMENT VEHICLE FROM FORD DUE TO THE UNRELIABLE PERFORMANCE OF THIS VEHICLE.  I WAS TOLD BY THE FORD CONSUMER HOTLINE THAT IT IS NOT THEIR POLICY TO REPLACE A VEHICLE, ONLY TO REPAIR OR FIX AS NEEDED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":703785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/1999","dateComplaintFiled":"02/26/1999","vin":"2FMDA5148WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"01/04/1999-- !998 FORD WINDSTAR HAD APPROX 95% BRAKE FAILURE WHILE WIFE AND KIDS WERE DRIVING.NO WARNING OR NOISE,JUST \"MUSHY PEDAL\" STOPPING VEHICLE AT LAST INCH OF BRAKE PEDAL MOVEMENT. AUTOFAIR DEALER SERVICE MGR EXPERIENCED THE CONDITION. REPAIR WAS TO REPLCE MASTER CYLINDER.  01/18/1999--THE SAME BRAKE FAILURE OCCURRED WITH THE SAME DISCRIPTION OF BRAKE PEDAL.CONDITION OF BRAKES WAS EXPERIENCED BY DEALERSHIP AGAIN AS WELL. REPAIR WAS TO CHECK ALL LINES FOR LEAKS AND BLEED THE AIR OUT OF THE LINES. NO REASON GIVEN  AS TO HOW THE AIR GOT IN THE SYSTEM. (REMEMBER MASTER CYCLINDER REPLACED 13 DAYS PREVIOUS). 01/28/1999(SUNDAY) DRIVING HOME FROM CHURCH, TRAVELING APPROX 25 MPH THE BRAKES FAILED AGAIN CAUSING ME TO GO PAST THE ROAD I WAS GOING TO TURN INTO,NO TRAFFIC.  THIS WAS WITHOUT WARNING,NOISE OR WARNING LIGHTS..01/29/1999 AUTOFAIR SAID TO BRING IT BACK IN AGAIN FOR REPAIR.  THEY KEPT IT FOR APPROX 3 WEEKS AND COULD NOT GET THE BRAKES TO FAIL AGAIN IN 300 MILES OF DRIVING.  THEY WERE UNABLE TO MAKE A PROPER REPAIR OF THE PROBLEM USING THEIR WORDS, BUT HAD TO GIVE ME MY CAR BACK FROM ORDERS FROM FORD REGIONAL REP MIKE HOLT WHO SAID EVEN THOUGH FORD AUTOFAIR SERVICE MGR HAD EXPERIENCED THE PROBLEM AND THEY HAD NOT \"REPAIRED\" THE PROBLEM, (THEY ONLY BLED THE BRAKES, NO CAUSE WHY THIS HAPPENED) AND THAT THE PROBLEM HAD CORRECTED ITSELF JUST AS FAST AS IT HAD OCCURRED, THE CUSTOMER SHOULD HAVE THE AUTO BACK.  WE, ALONG WITH THE SERVICE DEPT AND THE VP IN CHARGE OF FORD AT AUTOFAIR FORD HAVE NO CONFIDENCE IN THIS CAR  AND THAT THE BRAKES WILL NOT FAIL UNEXPECTEDLY AGAIN POSSIBLY CAUSING INJURY TO OCCUPANTS/BYSTANDERS OR OTHER DRIVERS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":544028,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/1999","dateComplaintFiled":"02/22/1999","vin":"2FMDA5145WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED, REPLACEMENT FAILED ALSO.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":835055,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/19/1999","vin":"1FMPU18L8WL","components":"POWER TRAIN","summary":"DRIVESHAFT IS TOUCHING THE EXHAUST,  CAUSING THE EXHAUST TO CRACK IN HALF. DEALER HAS REPLACED 3 TIMES, BUT DEFECT IS OCCURS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":703483,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/1999","dateComplaintFiled":"02/18/1999","vin":"1FMPU18L6WL","components":"SUSPENSION,FUEL SYSTEM, GASOLINE","summary":"RIGHT FRONT TORSION BAR BROKE WHILE VEHICLE WAS PARKED IN GARAGE.  HAD VEHICLE TOWED TO DEALERSHIP FOR REPAIRS. WAS TOLD THEY HAD SOME F-150 PICKUPS WITH THE SAME PROBLEM, BUT ON THE LEFT SIDE. I WAS TOLD THE PARTS WERE ON NATIONAL BACKORDER, MAKING ME BELEIVE THAT THIS WAS MORE THAN AN ISOLATED INCIDENT. TOOK 2 1/2 WEEKS TO GET PARTS IN. ASKED THE DEALER SINCE IT WAS OCCURING MOSTLY ON THE LEFT SIDE OF THE OTHER VEHICLES, I WAS WONDERING IF THEY WERE GOING TO REPLACE THE LEFT SIDE ON MINE. ALSO. I WAS TOLD ONLY IF IT BREAKS. DEALER FIXED THE VEHICLE ON FEB. 5, 1999. AFTER DRIVING  FOR 2 DAYS IT BROKE AGAIN. DEALER HAD TO ORDER ANOTHER TORSION BAR AND THAT WAS REPLACED ON FEB. 17,1999. I HAVE NUMEROUS CONCERNS WITH THE SAFETY OF THE VEHICLE SINCE MY WIFE IS THE PRIMARY DRIVER AND TRANSPORTS OUR CHILDREN AGES 10 AND 3. WHAT WOULD HAVE HAPPENED IF SHE HAD BEEN DRIVING DOWN THE HIGHWAY WHEN THE TORSION BAR FAILED.  I'VE PLACED 3 CALLS TO FORD CONSUMER RELATIONS, AND RECEIVED NOTHING, NOT EVEN  I'M VERY SORRY, AND NO CORESPONDENCE FROM THEM.   AS TO THE PROBLEM WITH THE FUEL PUMP, EVERY TIME WE GOT DOWN TO 1/4 OF ATANK OF GAS OR LESS AND WOULD COME TO A STOP AND STEP ON THE ACCELERATOR TO PROCEED, THE VEHICLE WOULD STALL IN THE MIDDLE OF AN INTERSECTION. BROUGHT IT TO THE DEALER ON THREE OCCASIONS, ONLY TO BE TOLD THEY COULD NOT FIND ANYTHING WRONG, AND THAT WE SHOULD DRIVE THE VEHICLE WITH MORE THAN 1/4 OF A TANK OF GAS. I ASKED THEM TO TEST THE FUEL PUMP TWICE. THEN FINALLY, ON THE THIRD VISIT THE REPLACED THE FUEL PUMP BECAUSE THEY FOUND THE FUEL SOCK ON THE PUMP WAS TOO SHORT AND PUMPING FUEL WHEN THE TANK WAS BELOW 1/4 OF A TANK. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":703395,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/1999","dateComplaintFiled":"02/17/1999","vin":"2FMZA5149WB","components":"POWER TRAIN","summary":"WHILE DRIVING ON THE HIGHWAY THE TRANSMISSION ABRUPTLY DOWNSHIFTED TO 2ND GEAR. AFTER GETTING OFF THE HIGHWAY, VEHICLE WOULD NOT SHIFT OUT OF 1ST GEAR. THIS HAPPENED, 3 TIMES AND HAD  VEHICLE HAD BEEN TOWED TO THE DEALERSHIP TWICE. THE DEALERSHIP HAS NOT BEEN ABLE TO FIND ANYTHING WRONG, OR TO DUPLICATE THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":703404,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/1999","dateComplaintFiled":"02/17/1999","vin":"IFMPU18L5WL","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE FAILED TO STOP AND ENGINE SPEED INCREASED.  BREAK PEDAL WAS FULLY DEPRESSED. ACCELERATOR PEDAL WAS NOT WAS NOT DEPRESSED.  VEHICLE ONLY STOPPED WHEN TRANSMISSION WAS PUT IN NEUTRAL.  A SERIOUS ACCIDENT WAS NARROWLY AVOIDED.  WILL BRING VEHICLE TO DEALER FOR CHECK-OUT ASAP. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":543907,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/1998","dateComplaintFiled":"02/16/1999","vin":"1FMPU18L7WL","components":"FUEL SYSTEM, GASOLINE","summary":"VEHICLE EXPERIENCES CONTINUED STALLING AFTER REPLACEMENT OF FUEL TANK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":543907,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/1999","dateComplaintFiled":"02/16/1999","vin":"1FMPU18L7WL","components":"FUEL SYSTEM, OTHER","summary":"AIRFLOW SENSOR REPLACED TWO TIMES DUE TO VEHICLE STALLING, HOWEVER CONTINUES TO STALL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":543907,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/1999","dateComplaintFiled":"02/16/1999","vin":"1FMPU18L7WL","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"COMPUTER MALFUNCTION CAUSING VEHICLE STALLING AFTER FIXING COMPUTER INCIDENTS OF STALLING STILL CONTINUING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":834703,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/10/1999","vin":"2FMDA5149WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DECELERATING ENGINE WOULD STALL WITHOUT INDICATIONS. PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":703130,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/1997","dateComplaintFiled":"02/10/1999","vin":"2FMDA5144WB","components":"FUEL SYSTEM, OTHER","summary":"VEHICLE SUPPOSEDLY HAS 25 GALLON GAS TANK. WILL NOT ACCEPT MORE THAN 15 GALLONS WHEN DASH LIGHT INDICATES LOW FUEL ( 1/16 TANK ). DEALER HAS REPLACED TANK 4 TIMES, DONE SEVERAL TSB PROCEDURES. MANUFACTURER NOTIFIED. STILL NOT RESOLVED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":703146,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/1999","dateComplaintFiled":"02/10/1999","vin":"1FMPU18L6WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE BRAKE SYSTEM FAILED COMPLETLY ON 02/02/99.  WE HAD THE DEALER TOW THE VEHICLE IN FOR SERVICE. THE DEALER KEPT THE VEHICLE FOR 2 DAYS AND RETURNED THE VEHICLE TO US AND SAID THAT THE BRAKE SYSTEM WAS CHECKED TO BE OK, AND THAT THEY FELT THERE WOULD BE NO OTHER FAILURES.  ON 02/09/99. MY WIFE WAS APPROACHING A STOP LIGHT WITH TRAFFIC STOPPED WAITING FOR THE LIGHT TO CHANGE.  AS SHE APPROACHED THE STOPPED TRAFFIC, SHE APPLIED THE BRAKES AND THE BRAKES AGAIN FAILED TO STOP THE VEHICLE.  THE BRAKE PEDAL AGAIN WENT ALL THE WAY TO THE FLOOR.  IF THE LIGHT WOULD NOT HAVE CHANGED SHE WOULD HAVE REAR ENDED THE CARS STOPPED FOR THE LIGHT .  WE HAD THE AGENCY TOW THE CAR TO THEIR GARAGE.  THEY HAVE LOANED US A SMALL CAR WHILE THEY DO MORE TESTING.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":834469,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/04/1999","vin":"1FMRU18WXWL","components":"SUSPENSION","summary":"DRIVER'S SIDE TORSION BAR BROKE, CAUSING  VEHICLE TO LEAN TO THE LEFT. CAUSE UNKNOWN.  PLEASE GIVE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":834478,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/04/1999","vin":"1FMRU18WXWL","components":"SUSPENSION","summary":"TORSION  BAR BROKE ON THE DRIVER'S SIDE, CAUSING THE VEHICLE TO LEAN TO THE LEFT SIDE.  PLEASE GIVE ANY FURTHER DETAILS.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":543677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/03/1999","vin":"","components":"SEATS","summary":"SEAT COVER REPLACED SEVERAL TIMES DUE TO CUTS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":543677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/03/1999","vin":"","components":"VISIBILITY","summary":"REVIEW MIRROR REPLACED DUE TO VIBRATION CAUSING POOR VISIBILITY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":543677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/1998","dateComplaintFiled":"02/03/1999","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":543677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/1999","dateComplaintFiled":"02/03/1999","vin":"","components":"POWER TRAIN","summary":"4-WHEEL DRIVE FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":543677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/1999","dateComplaintFiled":"02/03/1999","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKES REPAIRED DUE TO VIBRATION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":543677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/1999","dateComplaintFiled":"02/03/1999","vin":"","components":"EQUIPMENT","summary":"CD PLAYER LOCKED UP.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":702860,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/1998","dateComplaintFiled":"02/02/1999","vin":"","components":"SUSPENSION","summary":"FRONT RIGHT TORSION BAR BROKE AND FELL OFF, CAUSING VEHICLE TO LEAN.  DEALER REPORTS HE HAS 5 FORD VEHICLES WITH SAME PROBLEM,  3 PICKUPS AND 2 EXPEDITIONS. FORD HAS A FACTORY BACKLOG ON THIS PART.  THIS IMPRESSES ME THAT IT IS A COMMON SAFETY PROBLEM ON THESE FORD VEHICLES.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":834311,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA51U6WB","components":"STEERING,SUSPENSION","summary":"THE STEERING COLUMN MOVES UP AND DOWN. ALSO THERE IS A FUNKY NOISE COMING FROM THE  FRONT LEFT END SUSPENSION WHEN TURNING THE STEERING WHEEL TO THE LEFT. THE DEALER WAS NOT ABLE TO FIND OUT WHAT WAS CAUSING THE PROBLEM WITH THE STEERING, LOSS OF STEERING CONTROL RESULTED IN VEHICLE HITTING CURB CAUSING  DAMAGE TO VEHICLE.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607025,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/1998","dateComplaintFiled":"02/01/1999","vin":"2FMDA5141WB","components":"STEERING","summary":"POWER STEERING PUMP PULLY ASSEMBLY FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607029,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/1998","dateComplaintFiled":"02/01/1999","vin":"1FMPU18L6WL","components":"ELECTRICAL SYSTEM","summary":"GENERATOR SYSTEM FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607591,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/1997","dateComplaintFiled":"02/01/1999","vin":"2FMDA514XWB","components":"SERVICE BRAKES, HYDRAULIC","summary":"ANTI LOCK BRAKE SENSOR ON THE DRVERS SIDE CRACKED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607626,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMFU18L8WL","components":"WHEELS","summary":"LOOSE LUG NUTS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607685,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMZU34E5WZ","components":"EQUIPMENT","summary":"A/C COMPRESSOR FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":607685,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMZU34E5WZ","components":"POWER TRAIN","summary":"TRANSMISSION FAILED 3 TIMES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":607558,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/1997","dateComplaintFiled":"02/01/1999","vin":"2FMDA5146WB","components":"VISIBILITY","summary":"FRONT WINDSHIELD DEFECTIVE, CAUSING WINDSHIELD TO MAKE WHISTLING NOISES.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":606408,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMDU18L8WL","components":"WHEELS","summary":"WHEEL LUGS MALFUNCTIONED.   *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607951,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMRU17LXWL","components":"POWER TRAIN","summary":"AUTOMATIC TRANSMISSION FAILURE.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608064,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/1998","dateComplaintFiled":"02/01/1999","vin":"2FMDA5142WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"FRONT DISC BRAKES WORE PREMATURELY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607892,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMDA5148WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"FRONT CALIPER FAILED.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608067,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L9WL","components":"STRUCTURE","summary":"AUTOMATIC DOOR LOCKS FAILED.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608093,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMDA514XWB","components":"SEAT BELTS","summary":"DRIVER'S 3-POINT SEAT BELT FASTENER FAILURE.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607873,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMRU17LOWL","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE EXPERIENCING SUDDEN ACCELERATION, RESULTING IN ACCIDENT.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":608085,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17LOWL","components":"WHEELS","summary":"LUG NUTS FAILED PRIOR TO RECALL.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607849,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/1997","dateComplaintFiled":"02/01/1999","vin":"1FMPU18L7WL","components":"STEERING","summary":"STEERING BOX FAILURE.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607481,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMDA514OWB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKES FAILED.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608014,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMDA5142WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608108,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMPU18L9WL","components":"ELECTRICAL SYSTEM","summary":"COMPUTER CARD FAILED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608117,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMDA5145WB","components":"POWER TRAIN","summary":"TRANSMISSION MODULATOR VALVE FAILED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608117,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMDA5145WB","components":"PARKING BRAKE","summary":"EMERGENCY BRAKE LEVER FAILED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608117,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMDA5145WB","components":"VISIBILITY","summary":"EXTERIOR REARVIEW MIRROR SWITCH FAILED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607791,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA51U7WB","components":"VISIBILITY","summary":"PASSENGER SIDE WINDOW WILL NOT GO DOWN.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608527,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMRU17L6WL","components":"SEAT BELTS","summary":"MIDDLE SEAT BELT FAILED.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":606951,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L0WL","components":"VISIBILITY","summary":"DEFROSTER FAN FAILED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":606951,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L0WL","components":"ELECTRICAL SYSTEM","summary":"SPARK PLUG EXPLODED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":606951,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L0WL","components":"WHEELS","summary":"LUG NUTS FAILED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":606866,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA514XWB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607655,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/1997","dateComplaintFiled":"02/01/1999","vin":"2FMDA514XWB","components":"FUEL SYSTEM, OTHER","summary":"GAS GAUGE FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L8WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"ANTI-LOCK BRAKES FAILED.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":605881,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA5147WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607818,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMRU18WOWL","components":"EQUIPMENT","summary":"RADIO AND SPEAKERS FAILED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607818,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMRU18WOWL","components":"PARKING BRAKE","summary":"PARKING BRAKE RETURN PAD FAILED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607819,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA51U6WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"ANTI LOCK BRAKE TRANSDUCER FAILED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607003,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU1765WL","components":"FUEL SYSTEM, GASOLINE","summary":"GAS CAP FAILED, CAUSING LEAK.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":605910,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMDA5143WB","components":"FUEL SYSTEM, GASOLINE","summary":"AIR LOCK ON FILLING GAS TANK, AFTER REPAIR ATTEMPTS STILL CONTINUES.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":605928,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMPA514XWB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":606837,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA51UXWB","components":"TIRES","summary":"TIRES BLEW (FIRESTONE).  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":606199,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/1998","dateComplaintFiled":"02/01/1999","vin":"1FMPU18L5WL","components":"POWER TRAIN","summary":"SOLENOID ASSEMBLY FAILED CAUSING GEARS TO STICK. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":605955,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1997","dateComplaintFiled":"02/01/1999","vin":"2FMZA5148WB","components":"STEERING","summary":"POWER STEERING FAILED.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":605955,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1997","dateComplaintFiled":"02/01/1999","vin":"2FMZA5148WB","components":"ELECTRICAL SYSTEM","summary":"ALTERNATOR FAILED.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":605964,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMRU17L7WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"REAR BRAKE LINE LEAKING.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":606222,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA5148WB","components":"VISIBILITY","summary":"ELECTRIC WINDOW MOTOR FAILED. MJS","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMRU17L9WL","components":"EQUIPMENT","summary":"CLIMATE CONTROL CIRCUIT FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608734,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMPU18L8WL","components":"SEAT BELTS","summary":"DUE TO THE DESIGN OF THE SEAT BELT MOUNTING POINTS, CAR SEATS DO NOT FIT PROPERLY, SEATS MOVE AND ARE NOT STABLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608740,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L6WL","components":"EXTERIOR LIGHTING","summary":"BRAKE LIGHT FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608743,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/1998","dateComplaintFiled":"02/01/1999","vin":"1FMPU18L6WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS SENSOR FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607422,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMRU17L5WL","components":"SUSPENSION","summary":"NOISE FROM REAR SUSPENSION.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU18WXWL","components":"SEATS","summary":"SEAT BELT ADJUSTER FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":606331,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMDA5141WB","components":"PARKING BRAKE","summary":"EMERGENCY BRAKE FAILED.   YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMRU17L5WL","components":"SUSPENSION","summary":"FRONT END SUSPENSION OUT OF ALIGNMENT.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":606826,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMDA5142WB","components":"VEHICLE SPEED CONTROL","summary":"ENGINE STOPED WHEN COMING TO STOP OR MAKING TURNS, DUE TO FAILURE OF THE THROTTLE BODY ASSEMBLY.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":606689,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/1997","dateComplaintFiled":"02/01/1999","vin":"2FMZA51U5WB","components":"VISIBILITY","summary":"FRONT RIGHT WINDOW FELL OUT.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608637,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA5142WB","components":"ENGINE AND ENGINE COOLING","summary":"MOTOR MOUNT BROKE.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607419,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMDA5145WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"ANTI-LOCK BRAKE SYSTEM FAILED.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607451,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMPU18LXWL","components":"VISIBILITY","summary":"CONNECTOR BETWEEN DEFROSTER & CABLE FELL OFF.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609886,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMPU18LXWL","components":"VISIBILITY","summary":"REAR WINDOW WIPERS OUT OF ORDER.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609892,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMEU176XWL","components":"EXTERIOR LIGHTING","summary":"HEAD LIGHT BULB OUT. YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609892,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMEU176XWL","components":"VISIBILITY","summary":"WIPERS OUT OF ORDER.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608987,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMFU18L9WL","components":"SEAT BELTS","summary":"SEAT BELT PLASTIC MOLDING FAILED.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900298,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L0WL","components":"SUSPENSION","summary":"SUSPENSIION AIR LINE FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900308,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L1WL","components":"VISIBILITY","summary":"THE DESIGN OF THE AUTO UP/DOWN FEATURE CAN NOT STOP WITHOUT THE DOOR SWITCH ACTIVATED, POOR DESIGN FEATURE.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900310,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L6WL","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":6900309,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMDA5144WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE ROTORS FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607065,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/1999","dateComplaintFiled":"02/01/1999","vin":"1FMPU18L9WL","components":"VISIBILITY","summary":"ON TWO OCCASIONS THE WINDOW WILL NOT GO UP / DOWN.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607162,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMZA5142WB","components":"POWER TRAIN","summary":"TRANSMISSION TR SENSOR FAILED.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":609257,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA5145WB","components":"FUEL SYSTEM, OTHER","summary":"GAS TANK SENSOR UNIT FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":609264,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/1998","dateComplaintFiled":"02/01/1999","vin":"2FMDA51U8WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS SENSOR FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":609247,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L5WL","components":"VISIBILITY","summary":"WINDSHIELD WASHER PUMP OUT OF ORDER.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609271,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L3WL","components":"VISIBILITY","summary":"REAR WIPER MOTOR OUT OF ORDER.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609271,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L3WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS MODULE FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609281,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMFU18LXWL","components":"POWER TRAIN","summary":"TRANSMISSION FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMDA51U7WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THREE OUT OF FOUR BRAKE PADS BROKEN.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607280,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU1761WL","components":"FUEL SYSTEM, GASOLINE","summary":"GAS CAP WOULD NOT CLOSE/LOCK CAUSING THE CHECK ENGINE LIGHT TO COME ON.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607410,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L4WL","components":"EQUIPMENT","summary":"CD CHANGER FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607410,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L4WL","components":"SEAT BELTS","summary":"REAR SEAT BELT LATCH FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609300,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMDA5144WB","components":"STRUCTURE","summary":"AUTO LOCK FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608686,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMDA514XWB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE HAS NOISY FAN BELT.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU176XWL","components":"VISIBILITY","summary":"REAR WINDOW WIPER INOPERABLE.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607125,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FAFP74W3WX","components":"STRUCTURE","summary":"POWER DOOR LOCKS FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608972,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L2WL","components":"TIRES","summary":"TIRES (255/70 R16  GOODYEAR) FAILED. YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608783,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMRU17L8WL","components":"WHEELS","summary":"LUG NUTS FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608807,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA5145WB","components":"UNKNOWN OR OTHER","summary":"FRONT PASSENGER SIDE WEATHER STRIP FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608807,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA5145WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKES FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608807,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA5145WB","components":"VISIBILITY","summary":"WIPER HARNESS FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608809,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMPU18LXW;","components":"VISIBILITY","summary":"WINDSHIELD WIPER/WASHER FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608818,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMDA5145WB","components":"PARKING BRAKE","summary":"PARKING BRAKE MALFUNCTIONS INTERMITTENTLY.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":608820,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L5WL","components":"SUSPENSION","summary":"POSSIBLE SUSPENSION FAILED CAUSED VEHICLE TO VIBRATE.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609073,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU1762WL","components":"SUSPENSION","summary":"LEFT FRONT SHOCK ABSORBER AND STRUT FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608909,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/1998","dateComplaintFiled":"02/01/1999","vin":"1FMFU18L3WL","components":"POWER TRAIN","summary":"TRANSMISSION FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":606575,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU1769WL","components":"FUEL SYSTEM, GASOLINE","summary":"GAS CAP FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":606583,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMDA5147WB","components":"SEATS","summary":"SEAT CONTROL (LATCH / SWITCH) FAILED, RESULTING IN LOOSE SEAT.  *YC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":607223,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1998","dateComplaintFiled":"02/01/1999","vin":"2FMZA5142WB","components":"STRUCTURE","summary":"DOOR LOCK MULFUNCTIONED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":606429,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L3WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS SENSOR FAILED CAUSING THE ABS LIGHT TO ILLUMINATE.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":606437,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMPU18L4WL","components":"WHEELS","summary":"ALL WHEEL BOLTS FAILED.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":606446,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMEU1763WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE WARNING LIGHT FAILED.  NLM","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607304,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMPU18L6WL","components":"ELECTRICAL SYSTEM","summary":"VEHICLE ELECTRONICS SYSTEM FAILED TO THE 4-WHEEL DRIVE TRANSMISSION UNIT.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607304,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMPU18L6WL","components":"WHEELS","summary":"LUG NUTS CAME LOOSE.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607324,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"1FMEU17L0WL","components":"SUSPENSION","summary":"VEHICLE REQUIRES WHEEL ALIGNMENT AND TIRE BALANCING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":608708,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMDA5146WB","components":"SEATS","summary":"HEAD REST MALFUNCTIONS.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":609022,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/1998","dateComplaintFiled":"02/01/1999","vin":"1FMPU18L9WL","components":"EQUIPMENT","summary":"A/C COIL BACTERIA GROWTH.YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":609029,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1999","vin":"2FMDA51U0WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"ANTI-LOCK BRAKES INOPERABLE.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":609314,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1998","dateComplaintFiled":"02/01/1999","vin":"1FMRU17L0WL","components":"SUSPENSION","summary":"AIR COMPRESSOR FOR SUSPENSION FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":702721,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/1999","dateComplaintFiled":"01/29/1999","vin":"1FMPU18L7WL","components":"POWER TRAIN","summary":"TOOK VEHICLE TO DEALER BECAUSE ELECTRONIC FOUR WHEEL DRIVE HIGH SYSTEM WHOULD RANDOMLY JUST DISENGAGE WHILE DRIVING. CONTINUES TO DO SO TODAY, AND DEALER SAYS FORD IS AWARE OF THIS PROBLEM AND MIGHT BE WORKING ON A FIX FOR THIS MODEL YEAR. SUPPOSEDLY A PROBLEM FOR MANY PEOPLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":702696,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/1998","dateComplaintFiled":"01/28/1999","vin":"2FMZA51U1WB","components":"POWER TRAIN","summary":"OUR ENTIRE FAMILY (TWO ADULTS, TWO CHILLDREN BOTH UNDER AGE 10) WERE IN THE CAR WHEN THIS INCIDENT OCCURRED, AND COULD HAVE EASILY BEEN KILLED.  WE HAD JUST EXITED THE OUTER LOOP OF THE WASHINGTON, D.C. CAPITAL BELTWAY AND WERE IN THE PROCESS OF SLOWING TO A STOP AT THE LIGHT AT THE END OF THE EXIT RAMP, WHEN WE HEARD A LOUD THUD FROM OUR TRANSMISSION.  WHEN WE STARTED AGAIN THE CAR SEEMED TO HESITATE. IT WENT ANOTHER TWO BLOCKS AND THEN THE TRANSMISSION COMPLETELY FAILED IN THE CAR, LEAVING US IN THE RIGHT LANE IN AN INTERSECTION WITH NO WAY TO MOVE THE VEHICLE.  NONE OF THE GEARS WORKED.  OUR CAR SPENT 12 DAYS IN THE DEALERSHIP BEING FIXED.  THIS COULD BE A POTENTIAL LIFE THREATENING PROBLEM IF THIS OCCURS WHILE SOMEONE IS ON THE HIGHWAY (AS WE ALMOST WERE), AND I FELT I SHOULD REPORT IT.  I HAVEN'T YET CONTACTED FORD ABOUT THIS, BUT I PLAN TO.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":834076,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/1998","dateComplaintFiled":"01/27/1999","vin":"2FMDA5147WB","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING AT ANY SPEED THE VEHICLE STALLS AND THE BRAKES  GRIND. HAD TO BE REPLACE BRAKES  TWICE AND ENGINE  ONCE. CONSUMER IS HEARING A BANGING NOISE COMING FROM THE VEHICLE AND THE VEHICLE WILL CUT OFF WITHOUT  PRIOR WARNING.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":702657,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/1999","dateComplaintFiled":"01/27/1999","vin":"1FMRU18W7WL","components":"SUSPENSION","summary":"RIGHT FRONT TORSION BAR BROKE WITH NO PRIOR SUSPENSION ABNORMALITIES.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":702560,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/1999","dateComplaintFiled":"01/25/1999","vin":"","components":"SUSPENSION","summary":"TORSION BAR FRACTURE CAUSING THE VEHICLE TO LIMP  FORWARD AND TO THE LEFT. (APPROX. 6 INCH DROP).  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":702491,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/1999","dateComplaintFiled":"01/23/1999","vin":"1FMRU18W1WL","components":"SUSPENSION","summary":"TWO FRONT TORSION BARS FAILED BY SHEARING, APPROXIMATELY 2\" FORWARD OF THE REAR FRAME SOCKET MOUNTING. BARS FAILED AT DIFFERENT TIMES, ONE WEEK APART.  LEFT SIDE FAILED FIRST. DEALER FIRST ADVISED THAT VEHICLE COULD BE DRIVEN WITH CARE, LATER ADVISED THAT VEHICLE SHOULD NOT BE DRIVEN. BROKEN RH SIDE TORSION BAR OBSERVED DURING REPLACEMENT OF LH SIDE TORSION BAR. VEHICLE NOW OUT OF SERVICE 11 DAYS CONTINUOUSLY, DEALER STILL HAS NO PARTS AVAILABLE TO REPLACE LH SIDE TORSION BAR.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":833950,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/1998","dateComplaintFiled":"01/22/1999","vin":"2FMDA5144WB","components":"SUSPENSION","summary":"WHILE DRIVING A PROGRAM VEHICLE, FRONT END SUSPENSION  WOULD MAKE GRINDING NOISES. HAS TAKEN VEHICLE TO DEALER AT LEAST 12 TIMES FOR PROBLEM. THE DEALER REFUSED TO DO REPAIR WORK WHICH IS UNDER WARRANTY.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":702318,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/18/1999","vin":"1FMPU18L8WL","components":"STEERING,ENGINE AND ENGINE COOLING,EQUIPMENT","summary":"SPEED SENSITIVE POWER STEERING: AT THE TIME OF PURCHASE THE VEHICLE PULLED RIGHT. THE VEHICLE ALSO EXHIBITED A PROBLEM I CALL STEERING BURST OR HANG. WHEN TURNING EITHER LEFT OR RIGHT THE POWER ASSIST STEERING WOULD CONTINUE TO APPLY PRESSURE TO THE STEERING WHEEL. THIS CONTINUED PRESSURE COULD ONLY BE STOPED BY JERKING HARD, BACK IN THE OPPOSITE DIRECTION  ON THE STEERING WHEEL. ANOTHER ISSUE EXPERIENCED IS WHEN ACCELERATING HARD FROM A STOP OR PASSING ETC. THE VEHICLE MOVES TO THE RIGHT OF THE LANE OF TRAVEL. THIS OCCURS IN A SURPRISINGLY QUICK AND UNUSUAL MANNER AS IF THE VEHICLE WHERE DOG TRACKING TO THE RIGHT.?. THE VEHICLE WAS ALIGNED BY THE DEARLER 4 TIMES IN THE FIRST WEAK OF OWNERSHIP. ALSO THE FRAME AND THE TIRES WERE CHECKED. AFTER THE FORTH ALIGNMENT I NOTICED THE VEHICLE WONDERING LEFT & RIGHT ON THE ROAD. SUSPECTING SOMTHING FISHY, I TOOK THE VEHICLE TO AN INDEPENDENT AUTO SHOP. THE MECHANIC THER POINTED OUT VISUALLY THE CASTER AND CAMBER ADJUSTMENT SLOTS AND HOW THEY WERE MAXED OUT. THE CASTER AND CAMBER HAD BEEN INTENTIONALLY SET TO 3 DEGREES AND 6 DEGREES OUT OF MANUFACTORS SPECIFICATIONS SO AS TO PULL LEFT. LEFT SO AS TO BURY THE PULL RIGHT PROBLEM. THIS STEERING SYSTEM IS EITHER MAL-ENGINEERED, MAL-ASSEMBLED OR HAS DEFECTIVE PARTS. A PROBLEM WHICH THE DEALER NOR MANUFACTURER CAN RESOLVE OR DON'T WANT TO RESOLVE IT. FORD HAD TWO OF THIER REPS LOOK AT THE PROBLEM. BOTH TIMES THEY STATED THE VEHICLE OPERATES AS PER DESIGN. THE LAST TIME THEY (FORD & DEALER) HAD THE VEHICLE THEY DEACTIVATED THE SPEED SENSITVE FEATURE WHICH MAKES THE PROBLEM FEEL LESS APPARENT BUT IS NON THE LESS STILL THERE. THE POWER STEERING IS NOW STIFFER AND TIGHTER I CAN ONLY SURMISE TO FURTHER ATTEMP TO COVER -UP THE PROBLEM. OTHER EXPEDITIONS I TEST DROVE HAD THE SAME PROBLEM. AND ON THE\"FORD EXPEDITION ENTHUSIEST\" WEB SITE THERE ARE MANY OF THE SAME COMPLAINTS. THE A/C FAILURE WAS CATASTROPHIC THE VEHICLE HAD TO BE TOWED, LATE AT NIGHT I MIGHT ADD. MORE DETAILS PLEASE CALL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":702340,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/1999","dateComplaintFiled":"01/18/1999","vin":"1FMRU18W7WL","components":"SUSPENSION","summary":"PROBLEM WAS FIXED BY DEALER WITH NO QUESTIONS ASKED.  WHILE AT DEALERSHIP WAS TOLD THAT 2-F150 CAME IN WITH SAME PROBLEM, WHETHER THAT WAS TRUE I DO NOT KNOW","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":702185,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/1999","dateComplaintFiled":"01/13/1999","vin":"1FMPU18L1WL","components":"SUSPENSION","summary":"ON 1/11/99 I WENT INTO OUR GARAGE AND NOTICED THAT THE FRONT LEFT OF OUR EXPEDITION WAS NOTICEBLY LOWER THAN NORMAL.  I LOOKED UNDER THE VEHICLE AND SAW A BAR BROKEN AND HANGING THERE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":700122,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/12/1999","vin":"","components":"STRUCTURE","summary":"RUNNING BOARDS ON EARLY 1998 EXPEDITIONS DO NOT EXTEND OUT FAR ENOUGH TO BE SAFE.  ESPECIALLY IN ICY/SNOWY CONDITIONS, THE NARROW AREA TO PLACE YOUR FEET CAN CAUSE YOU TO SLIP OFF.    THE NEWER 1998 EXPEDITIONS APPEAR TO HAVE THE RUNNING BOARDS MOVED OUT APPROXIMATELY 2 INCHES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":833262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/11/1999","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE PADS ARE BEING CHEWED OFF BECAUSE OF THE BRAKE ROTORS. THE DEALER HAS CUT THE ROTORS, AND PROBLEM STILL EXISTS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":702051,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/1998","dateComplaintFiled":"01/08/1999","vin":"1FMPU18L0WL","components":"VISIBILITY","summary":"WHILE DRIVING IN SNOW AND SLEET THE WINDSHIELD COULD NOT BE CLEARED.  THE OUTSIDE TEMPERATURE WAS 20 DEGREES, THE DEFROSTER WAS SET TO MAXIMUM SPEED AND TEMPERATURE.  ICE FORMED ON THE WINDSHIELD VERY QUICKLY, AND THE WIPERS AND DEFROSTER WERE TOTALLY INE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":833002,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/1998","dateComplaintFiled":"01/05/1999","vin":"REFUSE","components":"STRUCTURE","summary":"RUNNING BOARD ADDED ON BY DEALER IS SO LOW THAT VEHICLE HIT SPEED BUMPS. SOME PLACES VEHICLE CANNOT GO INTO WITHOUT HITTING BUMPS/GAS STATIONS AND BANKS, ETC. DEALER CONTACTED,AND CANNOT REMEDY THE PROBLEM. THE VEHICLE WAS MISREPRESENTED TO THE OWNER UPON PURCHASE. PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":701912,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/05/1999","vin":"","components":"PARKING BRAKE","summary":"PARKING BRAKE DOES NOT HOLD VEHICLE, EVEN ON SLIGHT INCLINE.  BRAKE DOES NOT MEET FMVSS TEST FOR EFFECTIVENESS.  BRAKE CABLE HAS BEEN ADJUSTED BY DEALER FOR MINIMUM SLACK, AND FOOT BRAKE IS FULLY APPLIED BEFORE SETTING HAND BRAKE, BUT PARKING BRAKE STILL DOES NOT HOLD VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":832970,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1998","dateComplaintFiled":"01/04/1999","vin":"1FMPU18L2WL","components":"STEERING","summary":"DEALER HAD TO TIGHTEN AND REGLUE THE JAM NUT TO THE FRONT LEFT TIE ROD END AND ADJUST THE SLEEVE, WHICH MAY CAUSE LOSS OF STEERING CONTROL. *AK.ET.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":701846,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/1998","dateComplaintFiled":"01/04/1999","vin":"1FMRU17L7WL","components":"POWER TRAIN","summary":"I HAVE HAD THE DRIVE TRAIN FROM THE TRANSMISSION BACK REPLACED AND STILL HAVE A VIBRATION THRUOUGHOUT THE VEHICLE.  ALONG WITH THIS IT IS DIFFICULT TO STAY IN YOUR LANE WHILE DRIVING.  THE FIX FROM FORD WAS TO HANG A TWENTY OR SO POUND WIEGHT OFF THE DIFFERENTIAL.   THROUGH THE TSB ON THE VEICHLE PRINT OUT I WAS ALSO INFORMED TO WATCH OUT FOR THE TIRES SPINNING ON THE WHEEL FORM 45 - 80 MPH (FORD TSB - SPECIAL SERVICE MESSAGE 11276 UNDER VIBRATIONS CONCERNS)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":701849,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/04/1999","vin":"","components":"EXTERIOR LIGHTING","summary":"THIS IS TO COMPLAIN ABOUT YOUR REQUIRING THE HEADLIGH DIMMER SWITCH TO BE ON THE STEERING COLUM.  THAT IS NOT ONLY INCONVIENIENT, ITS DANGEROURS.  IT IS EASIER TO KEEP BOTH HANDS ON THE WHEEL IF YOU DON'T HAVE TO KEEP REACHING TO DIM YOUR LIGHTS.  PLEASE ALLOW THE ON-FLOOR \"FOOT CLICKER\" SWITCH AGAIN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":832957,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/1997","dateComplaintFiled":"12/31/1998","vin":"2FMDA5147WB","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING AND PROCEEDING TO COME TO A STOP THE VEHICLE WILL INTERMITTENTLY  STALL. CONSUMER HAS CONTACTED THE DEALER, SEVERAL REPAIR ATTEMPTS HOWEVER CONTINUES. BRAKE ROTORS WARPED CAUSING GRINDING OF THE BRAKES WHILE STOPPING.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":832830,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/1998","dateComplaintFiled":"12/30/1998","vin":"1FMPU18L2WL","components":"VISIBILITY","summary":"WHEN DRIVING IN THE RAIN THE WINDSHIELD WIPERS  WILL WORK INTERMITTENTLY, AT TIMES  CAUSING THE CONSUMER TO HAVE VISIBILITY PROBLEMS.  DEALER CAN'T DETERMINE THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":832788,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/29/1998","vin":"","components":"WHEELS","summary":"CONSUMER RECEIVED RECALL LETTER IN JUNE CONCERNING THE LUGS:NUTS AND BOLTS. CONSUMER WENT TO THE DEALER ON THREE OCCASIONS, DEALER HAD NO PARTS AVAILABLE TO CORRECT THE PROBLEM. CONSUMER  ALSO HAS NOT RECEIVED SECOND NOTIFICATION FROM MANUFACTURER.  RECALL NUMBER 98V095000.  PLEASE GIVE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":832821,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/1997","dateComplaintFiled":"12/29/1998","vin":"2FMDA5149WB","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"CONSUMER EXPERIENCING ONGOING PROBLEM WITH VEHICLE STALLING INTERMITTENTLY.  ALSO,  TRANSMISSION IS SLIPPING WHENEVER VEHICLE COMES TO A STOP. SOMETIMES VEHICLE WOULD HAVE TO SHIFT INTO PARK AND BACK INTO DRIVE FOR THE GEAR TO ENGAGE.VEHICLE BEEN IN/OUT DEALER SHOP FOR STALLING AND TRANSMISSION SLIPPING ON THREE OCCASIONS EACH.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":543113,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/1998","dateComplaintFiled":"12/22/1998","vin":"","components":"STEERING","summary":"TIE ROD BROKE CAUSING TIRE TO COLLASPE INWARD RESULTING IN DAMAGE AND LOSS OF CONTROL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":832494,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"12/21/1998","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR AND THE VEHICLE DID NOT STOP. DEALER HAS SEEN FOUR TIMES, AND REPLACED MASTER CYLINDER, BUT STILL CAN'T FIND THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":832486,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/1998","dateComplaintFiled":"12/18/1998","vin":"2FMDA5148WB","components":"UNKNOWN OR OTHER","summary":"WAS TRAVELING 35MPH WHEN BRAKES WERE APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR. HAPPENED TWICE. TOOK TO DEALER & MECHANIC COULD NOT LOCATE PROBLEM. INTERMITTENT PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":780431,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/1998","dateComplaintFiled":"12/18/1998","vin":"2FMZA5140WB","components":"ENGINE AND ENGINE COOLING","summary":"THE ENGINE HESITATES OR STALLS IN A SLOW TURN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":701352,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/1998","dateComplaintFiled":"12/14/1998","vin":"2FMDA5140WB","components":"VISIBILITY","summary":"THE PROBLEM SEEMS TO BE RELATED TO A BLEND DOOR WHICH BLENDS HEATED AIR WITH A/C. THE DOOR APPARENTLY DOES NOT POSITION PROPERLY AND SO A COLD MIXTURE IS DELIVERED O THE FRONT COMPARTMENT. THE REAR VENTILATION CONTROLS WORK PERFECTLY (THIS IS THE EXTRA CAPACITY HEAT & A/C OPTION).  REPAIRS HAVE BEEN ATTEMPTED IN SEVERN VISITS TO TWO DIFFERENT DEALERSHIPS OVER THE PAST EIGHT MONTHS BUT THE PROBLEM STILL PERSISTS. ALTHOUGH THE BLEND HAS BEEN REPLACED THE PROBLEM HAS NOT BEEN FIXED.  THE DEALER INDICATES THAT THIS IS A PROBLEM THAT FORD NEEDS TO FIX.  FORD HAS NOT ACCEPTED RESPONSIBILITY FOR THE PROBLEM TO DATE AND I AM WITHOUT HEAT IN THE FRONT COMPARTMENT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":832028,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/1998","dateComplaintFiled":"12/09/1998","vin":"2FMDA5144WB","components":"FUEL SYSTEM, GASOLINE","summary":"VEHICLE HAS A BAD SEAL ON THE FUEL CAP. VEHICLE WAS BEING INSPECTED AT STATE. DEALER CONTACTED AND CANNOT DUPLICATE THE PROBLEM.  PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":701234,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1998","dateComplaintFiled":"12/09/1998","vin":"2FMZA5143WB","components":"UNKNOWN OR OTHER","summary":"FAULTY FUEL GAUGE FAILED.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":701238,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/22/1998","dateComplaintFiled":"12/09/1998","vin":"N/A","components":"SEATS","summary":"DRIVERS SEAT BACK BROKE DURING REAREND COLLISION CAUSING MORE SEVERE INJURIES TO DRIVERS  NECK,BACK AND ARMS THAN IF IT HAD NOT BROKEN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":701183,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/1998","dateComplaintFiled":"12/07/1998","vin":"2FMDA5140WB","components":"STEERING","summary":"THE POWER STEERING LINE OF MY MINIVAN BRUSHED SLIGHTLY AGAINST THE MOUNTABLE CURB AS WE BACKED FROM THE DRIVEWAY TO THE STREET IN FRONT OF OUR HOUSE.  THIS MOUNTABLE CURB AND GUTTER IS TYPICALLY USED IN RESIDENTIAL NEIGHBORHOODS.  EDEN PAIRIE'S STANDARD PLATE SHOWS A CURB HEIGHT OF 4 INCHES. OURDRIVEWAY IS NOT ON ANY TYPE OF AN INCLINE.  THE BUMP WAS SO SLIGHT THAT IT DID NOT CONCERN ME AT THE TIME.  I PROCEEDED TO DRIVE FORWARD AND TO ENTER THE HIGHWAY.  LUCKILY IT WAS THE PART OF THE HIGHWAY THAT STILL HAS STOPLIGHTS, SO MY SPEED WAS VERY SLOW.  THE CAR MADE A GROANING NOISE, I HAD A COMPLETE FAILURE OF THE POWER STEERING SYSEM OF MY MOTOR VEHICLE, AND BLACK SMOKE BEGAN POURING OUT OF MY VEHICLE.  THE FORD DEALERSHIP SAID THE SLIGHT BUMP HAD CRIMPED THE POWERSTEERING LINE CAUSING A GREAT PRESSURE IN THE POWER STEERING LINES WHICH IN TURN EXPLODED POURING POWER STEERING FLUID ALL OVER THE ENGINE.  THE ENGINE HAD TO BE DEGREASED AND THE POWERSTEERING PUMP WAS DAMAGED DUE TO THE SUDDEN LACK OF POWERSTEERING FLUID.  FORD WOULD NOT COVER THIS UNDER WARRANTY SAYING THAT THE SLIGHT BUMP WAS AN ACCIDENT THAT CAUSED THE POWERSTEERING LINES TO BE DAMAGED.  THIS EXPERIENCE FELT SO LIDE THREATENING THAT I BEGAN TO INVESTIGATE THE PROBLEM FURTHER.  I FOUND THE PLACEMENT OF THESE LINES TO BE SO LOW IN THE FRONT OF THE VEHICLE THAT THEY WERE AT THE LEVEL OF THE SPOILER OR EVEN SLIGHTLY LOWER.  THE MINIVAN'S WITH THE TOW PACKAGE ARE LOWER THAN THE OTHER VANS.  I HAVE HAD MECHANICS, ENGINEERS, AND PRODUCT LIABILITY EXPERS EXAMINE THE VEHICLE.  THEY AGREE THAT THIS IS A DESIGN DEFECT THAT COULD LIKELY RESULT IN DEATH.  THE EXPERTS SAY THIS ;FLUID COULD HIT THE CATALYTIC CONVERTER WHICH WOULD BRING THE TEMPERATURE HIGH ENOUGH TO CAUSE A FIRE WHICH BURNS MUCH HOTTER THAN GASOLINE.  ADDITIONALLY, THE SLIGHTEST BUMP CAUSES A COMPLETE FAILURE OF THE POWERSTEERING SYSTEM.  THIS DESIGN DEFECT IS LIKELY TO CAUSE DEATH OR SERIOUS BODILY INJURY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":831789,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/1997","dateComplaintFiled":"12/04/1998","vin":"2FMDA5147WB","components":"SERVICE BRAKES, HYDRAULIC,VISIBILITY","summary":"WHEN APPLYING BRAKES THERE IS A VERY LOUD GRINDING NOISE COMING FROM THE BRAKES, AND WHEN STOPPING THE VEHICLE AND APPLYING THE BRAKES THEY WILL GO STRAIGHT TO THE FLOORBOARD. ALSO,  AIR CONDITIONER AND THE HEAT HAS BEEN REPAIRED FIVE TIMES, AND THE PROBLEM IS BACK.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":831715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/1998","dateComplaintFiled":"12/03/1998","vin":"1FMRU18WXWL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING THE VEHICLE HESITATES WHICH MAY CAUSE AN ACCIDENT.  BEEN TO DEALER SEVERAL TIMES  AND PUT A RECORDER TO HELP DETERMINE THE PROBLEM.  DEALER CANNOT DETERMINE PROBLEM.  PLEASE PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":831728,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/1997","dateComplaintFiled":"12/03/1998","vin":"2FMZA5141WB","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"THERE WAS AN ENGINE HEAD  GASKET LEAKAGE AND THE DEALER FIXED THE LEAK. ALSO, THE VEHICLE WILL SHIFT FROM FIRST GEAR INTO SECOND GEAR, AND FROM SECOND TO FIRST WHILE DRIVING OR SITTING IN TRAFFIC.  THE DEALER CAN'T DETEMINE THE PROBLEM, AND THE VEHICLE HAS BEEN IN THE SHOP THREE TIMES AND THEY CAN'T FIND THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":701081,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/1998","dateComplaintFiled":"12/03/1998","vin":"","components":"STEERING","summary":"FORD MOTOR COMPANY CONTACTED--THEY DENY LIABILITY--DEALER CONTACTED-IGNORED EYE WITNESS STATEMENT.  TIRE SNAPPED OFF TIE ROD ASSEMBLY AND CAUSED VEHICLE TO GO OFF ROAD-- NO HELP FROM THE DEALERSHIP-- ACCIDENT OCCURED AS RESULT OF TIRE SNAPPING OFF THE TIE ROAD RIGHT AT THE LOCK NUT JOINT.  THERE IS NO EVIDNECE OF STEEL BENDING.  IT JUST SHATTERED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":831580,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/1998","dateComplaintFiled":"12/02/1998","vin":"1FMPU1AL5WL","components":"WHEELS","summary":"CONSUMER COMPLAINED THAT MFR./DEALER  NOT HONORING MFR. RECALL NOTICE #98S-14/ NHTSA #98V-095 000 CONCERNING LUGS: NUTS MAY NOT CREATE SUFFICIENT CLAMP LOAD, ALLOWING WHEEL MOVEMENT IN RELATION TO THE HUB/ ROTOR MOUNTING SURFACE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":831540,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/1998","dateComplaintFiled":"12/01/1998","vin":"2FMZA5146WB","components":"FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER,POWER TRAIN","summary":"THE CONSUMER HAS EXPERIENCED PROBLEMS WITH  GAS TANK.  THE CONSUMER STATEVEHICLE DOESN'T HOLD THE CAPACITY OF GAS THAT IS STATED ON THE STICKER.  THE GAS TANK GAUGE WILL READ EMPTY  WHEN IT HAS 4+GALLONS  GAS.  THE MANUFACTURER HAS BEEN TO BE CONTACTED.  TWO REPAIR ATTEMPTS AND BOTH FAILED AND CURRENTLY THIRD REPAIR HAS BEEN POSTPONED DUE TO LACK OF PARTS. THE TRANSMISSION HAS DEVELOPED A SECOND LEAK.  *AK.ET.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":831551,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/1998","dateComplaintFiled":"12/01/1998","vin":"1FMPU1AL5WL","components":"WHEELS","summary":"CONSUMER COMPLAINED OF DEALER / MANUFACTURER NOT  HONORING RECALL NOTICE CONCERNING LUGS: NUTS. RECALL NOTICE INFOMED CONSUMER THAT A SECOND NOTICE WOULD BE SENT AS OF THIRD QUARTER.  IT IS ALRESADY THE FOURTH QUARTER AND NO NOTICE WAS RECEIVED. DEALER IS UNABLE TO GET PARTS. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":831445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/1998","dateComplaintFiled":"11/30/1998","vin":"2FMDA5140WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH BRAKE CALIPERS. WHEN APPLYING THE BRAKES, THEY MAKE A GRINDING SOUND.  THE DEFECTS ARE DESCRIBED IN RECALL NUMBER 98I-003.000 AND INVESTIGATION NUMBER IE97054.  THE MANUFACTURER HAS BEEN CONTACTED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":700926,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/26/1998","vin":"","components":"SUSPENSION","summary":"MY WIFE AND I WERE HIT FROM A SIDE IMPACT VEHICLE INTO OUR FORD EXPEDITON ON MONDAY NOVEMBER 16, 1998.  ONE EYE WITNESS SAID THAT WE ROLLED OVER 2 1/2 TIMES AND SLID OVER 150 FT. UPSIDE DOWN.  WE ARE THANKFUL TO BE ALIVE.  MOST OF THE EMERGENCY PERSONEL BELIEVED THAT WE WERE TO BE DEAD FROM THIS ACCIDENT.  SINCE OUR ACCIDENT, WE HAVE HEARD OF OTHER FORD EXPEDITIONS ROLLING DURING SIDE IMPACTS.  JUST ABOUT 9 MONTHS AGO, MY WIFE AND I SAW AN EXPEDITION UPSIDE DOWN.  WE THOUGHT THAT IT WAS JUST A FLUKE ACCIDENT.  DURING OUR STAY IN THE EMERGENCY ROOM, THE STATE PATROLMAN TOLD US THAT HE HAD SEEN SEVERAL FORD EXPEDITIONS THAT HAD TURNED OVER DURING CRASHES.  I BELIEVE THAT THERE MAY BE OTHERS THAT WE DO NOT KNOW ABOUT. IT IS MY CONCERN THAT YOU MAY USE MY  REPORT THAT MAY ASSIST IN YOUR RESEARCH TO HELP SAVE OTHER LIVES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":542659,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/15/1998","dateComplaintFiled":"11/18/1998","vin":"1FMPU18L1WL","components":"WHEELS","summary":"LUG NUTS FELL OFF CAUSING WHEEL TO DETACH AND VEHICLE COLLISION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":830937,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/1998","dateComplaintFiled":"11/17/1998","vin":"","components":"PARKING BRAKE","summary":"EMERGENCY PARKING BRAKE CABLE IS RUBBING AGAINST THE SUSPENSION THAT GOES UP AND DOWN IN THE BACK, WEARING A HOLE IN THE CABLE. DEALER HAS NOT BEEN CONTACTED AND IS NOT AWARE OF THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":700681,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/1998","dateComplaintFiled":"11/17/1998","vin":"2FMZA514XWB","components":"ENGINE AND ENGINE COOLING","summary":"THE 1998 FORD WINDSTAR HAS ON SEVERAL OCCASIONS CUT OFF IN THE MIDDLE OF LEFT HAND TURNS I'VE MADE IN INTERSECTIONS. IT ALSO CUTS OFF IF  WHENEVER I HAVE TO COME TO A SUDDEN STOP. FOR EXAMPLE ONCE IN SEPTEMBER OF 1998, IN THE MIDDLE OF A LEFT HAND TURN AT A BUSY INTERSECTION ANOTHER DRIVER DRIVING WEST RAN THROUGH THE CAUTION LIGHT WHILE I WAS TURNING. I HAD TO SLAM ON MY BREAKS TO KEEP HER FROM HITTTING ME AND MY CAR CUT OFF. WHEN I DRIVE UP HILLS IT STALLS[MY DRIVE WAY] AND CUTS OFF. THREE DAYS AFTER I BROUGHT THE VAN HOME IT LEAKED WHAT LOOKED LIKE TO BE ANTIFREEZE. IT ALSO HESITATES WHEN I SLOW DOWN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":830833,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/1998","dateComplaintFiled":"11/16/1998","vin":"2FMDA5140WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"VEHICLE SURGES FORWARD,  CAUSING THE VEHICLE TO JERK VIOLENTLY WHICH COULD RESULT IN AN ACCIDENT. DEALER HAS OVERHAULED TRANSMISSION TWICE.  DEFECT IS STILL REOCCURRING.  CANNOT DUPLICATE DEFECT. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":700639,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/1997","dateComplaintFiled":"11/16/1998","vin":"1FMEU18W0WL","components":"ENGINE AND ENGINE COOLING","summary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products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":542598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/16/1998","vin":"2FMZA51U2WB","components":"POWER TRAIN","summary":"DESIGN OF AUTOMATIC TRANSMISSION ALLOWS THE VEHICLE T0 ROLL BACKWARD , ON INCLINE, WHILE VEHICLE IS IN DRIVE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":542598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/16/1998","vin":"2FMZA51U2WB","components":"ENGINE AND ENGINE COOLING","summary":"OXYGEN SENSOR FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":700617,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/1998","dateComplaintFiled":"11/15/1998","vin":"2FMZA5146WB","components":"POWER TRAIN","summary":"TRANSMISSION SHIFTS VERY HARD WHEN SLOWING DOWN AND ALL SHIFTS VERY HARD WHEN TAKING OFF. SOMETIMES WHEN GETTING ON THE FREEWAY AND IT DOWN SHIFTS INTO PASSING GEAR IT HIT SO HARD YOU CAN FEEL IT UNDER YOUR FEET. ALSO WHEN SLOWING DOWN SOMETIMES IT WILL DOWN SHIFT SO HARD IT THROWS YOU FORWARD. I WAS TOLD THERE WAS NOTHING WRONG WITH IT AND THAT WAS NORMAL. WELL AFTER READING ALL THE COMPLAINTS ON WWW.FORDWINDSTAR.COM I DON'T BELIEVE THIS TO BE NORMAL. PLEASE LOOK  INTO THIS IF YOU WILL. THIS COULD BE A VERY DANGEROUS SITUATION,WHAT IF WE WERE DRIVING IN THE RAIN OR SNOW AND IT DECIDES TO DOWNSHIFT. MY WIFE WON'T EVEN DRIVE THE VAN ANYMORE. THANK YOU VERY MUCH FOR ALL YOUR SUPPORT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":830626,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/1998","dateComplaintFiled":"11/12/1998","vin":"1FMPU18L1WL","components":"WHEELS","summary":"AFTER MAKING A TURN THE WHEELS NEVER STRAIGHTENED UP. THEN THE WHEELS CAME OFF, AND THE VEHICLE HIT A BRICK EMBANKMENT.  DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":830648,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/1998","dateComplaintFiled":"11/12/1998","vin":"2FMDA5146WB","components":"SEAT BELTS","summary":"CHILD GOT TRAPPED IN THE REAR SEAT BELT SYSTEM. THE SEATBELT WAS UNLOCKED, BUT DID NOT RELEASE AND BECAME TIGHTER AS THE CHILD STRUGGLED WITH IT.  IT WAS FINALLY CUT TO BE REMOVED. DEALER HAS BEEN CONTACTED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":700506,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/1998","dateComplaintFiled":"11/11/1998","vin":"2FMZA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE STALLS AT LOW SPEEDS, TOOK BACK TO THE  DEALER TWICE AND THEY REPROGRAMED THE COMPUTER. PROBLEM STILL EXISTS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":830557,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/1998","dateComplaintFiled":"11/10/1998","vin":"2FMDA5149WB","components":"ENGINE AND ENGINE COOLING","summary":"WHEN DRIVING AND COMING TO A STOP, AND WHEN PULLING OUT, THE ENIGINE STALLS OR SHUTS DOWN. DEALER HAS BEEN CONTACTED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":830359,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/1998","dateComplaintFiled":"11/09/1998","vin":"UNAVAILABLE","components":"EQUIPMENT","summary":"THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AIR CONDITIONER CONDENSOR.  TH WHEN TURNING ON  AIR CONDITIONER, IT GIVES OFF A FOUL ODOR.  THE MANUFACTURER HAS BEEN CONTACTED. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":829975,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/1998","dateComplaintFiled":"11/03/1998","vin":"2FMDA5146WB","components":"POWER TRAIN","summary":"WHILE TRAVELING AT 55 MPH THE TRANSMISSION FAILED. DRIVER WAS ABLE TO PULL OFF THE ROAD SAFELY. THE PROBLEM HAS BEEN REPORTED TO THE MANUFACTURER. THE TRANSMISSION WILL BE REPLACED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":830056,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/1998","dateComplaintFiled":"11/03/1998","vin":"2FMZA5145WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AUTOMATIC TRANSMISSION.   TRANSMISSION WENT OUT AFTER THE VEHICLE HAD 314 MILES.  IN ADDITION, THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH CRUISE CONTROL CABLE.  THE CONSUMER STATED THAT WHILE DRIVING,  CRUISE CONTROL CABLE WRAPPED AROUND THEIR ACCELERATOR CABLE, WHICH CAUSED THE VEHICLE TO RUN WITHOUT BEING ABLE TO STOP IT.  THE CONSUMER HAD TO TURN THE VEHICLE OFF IN ORDER TO STOP THE VEHICLE.  THE MANUFACTURER HAS BEEN CONTACTED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":829854,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1998","dateComplaintFiled":"10/30/1998","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"REAR HATCH LIGHT KEEPS COMING ON AND WON'T GO OFF.  WHEN BACKING OUT  AFTER DARK IT IS VERY UNSAFE TO BE DRIVING.  THE DEALER REPLACED THE SWITCH AND THE HATCH LOCK LIGHT COMES ON,  AND THE DOOR DOESN'T SEEM LIKE IT IS LOCKED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":829866,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/1998","dateComplaintFiled":"10/30/1998","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"25 GALLON OIL TANKS ARE COLLAPSING, LEAVING ROOM FOR ONLY 16 OR 17 GALLONS OF GASOLINE.  DEALER CONTACTED, AND STATED THEY ARE NOT RESPONSIBLE FOR THE DEFECT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":542311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/28/1998","vin":"1FMPU18L6WL","components":"ELECTRICAL SYSTEM","summary":"HORN IS DIFFICULT TO HONK AND CAN ONLY BE ACTIVATED IN TWO SPOTS DUE TO DESIGN.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":829588,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/27/1998","vin":"2FMZA51U7WB","components":"VEHICLE SPEED CONTROL","summary":"WHILE DRIVING AT A LOW SPEED THE VEHICLE SUDDENLY ACCELERATED FORWARD AT FULL SPEED, NEARLY RESULTING IN A COLLISION,CAUSE UNKNOWN.  PLEASE GIVE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":542290,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/1998","dateComplaintFiled":"10/27/1998","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION MALFUNCTIONING CAUSING VIBRATION, MPH SENSOR FAILED CAUSING THE GEARS TO STICK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":700128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/1998","dateComplaintFiled":"10/27/1998","vin":"2FMDA5149WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKES INTERMITTENTLY FADE. BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR. MUST PUMP THE BRAKE TO STOP. DEALER STATES THERE IS NOTHING WRONG WITH THE BRAKES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":829434,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/1998","dateComplaintFiled":"10/26/1998","vin":"1FMPU18L1WL","components":"TIRES","summary":"THE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO THE FAILURE OF THE TIRES.   WHILE THE CONSUMER WAS IN THE PROCESS OF MAKING  A RIGHT TURN, THE TIRE  FELL OFF OF THE VEHICLE, CAUSING THE CONSUMER TO RUN INTO A CONCRETE STRUCTURE.  MANUFACTURER HAS BEEN CONTACTED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":700036,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/1998","dateComplaintFiled":"10/23/1998","vin":"","components":"POWER TRAIN","summary":"NONE","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":829128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/1998","dateComplaintFiled":"10/19/1998","vin":"2FMZA5143WB","components":"SEAT BELTS","summary":"ALL REAR SEAT BELTS ARE NOT LOKING PROPERLY. MANUFACTURER NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":542063,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/1998","dateComplaintFiled":"10/19/1998","vin":"2FMZA5147WB","components":"POWER TRAIN","summary":"GEAR SHIFT JUMPED OUT OF PARKED GEAR INTO REVERSE RESULTING IN COLLISION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":542102,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/19/1998","vin":"1FMRU17L9WL","components":"FUEL SYSTEM, OTHER","summary":"WHEN FUEL GAUGE READS AT 1/8TH OR LESS VEHICLE ENGINE STOPS WHILE TURNING LEFT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":828526,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/05/1998","vin":"2FMDA5142WB","components":"SEATS","summary":"UPON ACCELERATING THE SEAT TRACK RELEASES FROM THE SET  POSITION, CAUSING THE SEAT TO  MOVE TO THE REAR.  *AK   CONSUMER FEELS UNSATISFIED WITH THE TRANSMISSION.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":541799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1998","dateComplaintFiled":"10/02/1998","vin":"","components":"WHEELS","summary":"RECALL PARTS NOT AVAILABLE FOR THE LUG NUTS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":828358,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/03/1998","dateComplaintFiled":"09/30/1998","vin":"2FMDA5145WB","components":"POWER TRAIN","summary":"THE VEHICLE WAS IN PARK POSITION AND THE KEY WAS OUT OF THE IGNITION SWITCH, THE VEHICLE ROLLED BACKWARDS, KNOCKING THE CONSUMER DOWN. THEN IT ROLLED INTO THE STREET.  CONTACTED THE DEALER AND THE VEHICLE WAS TOWED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":541773,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/29/1998","vin":"2FMZA51U2WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE BRAKE PEDAK GOES TO THE FLOOR AND IS VERY MUSHY.  THE DEALER HAS HAD THE VEHICLE 4 TIMES AND CLAIMS THE PROBLEM IS FIXED.  BUT THE PROBLEM REMAINS, NOW THE DEALER CLAIMS THAT THE BRAKE PEDAL CONDITION IS NORMAL FOR THE VEHICLE AND DOES NOT POSE A PROBLEM, AS A POLICE OFFICER AND AN ACCIDEND INVESTIGATOR I AM CONVINCED THAT AT ANYTHING CLOSE TO MAXIMUM LOADING THOSE BRAKES WILL FAIL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":541684,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/1998","dateComplaintFiled":"09/25/1998","vin":"2FMZA5145WB","components":"POWER TRAIN","summary":"TRANSMISSION SHIFT LEVER FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":828142,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/1998","dateComplaintFiled":"09/23/1998","vin":"2FMZA5147WB","components":"POWER TRAIN","summary":"VEHICLE WAS IN A PARKING LOT, NO ONE IN THE DRIVERS SEAT. PASSENGER SEAT HAD A PERSON IN IT, TRANSMISSION SHIFT GEAR JUST WENT INTO REVERSE, AND VEHICLE TOOK OFF.  DEALER CONTACTED AND CANNOT DUPLICATE THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":780428,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/18/1998","vin":"2F,ZA5140WB","components":"POWER TRAIN","summary":"TRANSMISSION MAKES A LOUD CLUNKING NOISE WHEN SHIFTING FROM PART TO REVERSE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":827898,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/1998","dateComplaintFiled":"09/15/1998","vin":"2FMZA5144WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING ABOUT 45 MPH THE BRAKE WARNING LIGHT CAME ON. DRIVER APPLIED THE BRAKES AND HEARD A CRUNCHING NOISE. THE VAN PULLED TO THE RIGHT, AND DRIVER HEARD A GRINDING NOISE. DRIVER WAS ABLE TO DRIVE THE VAN HOME. THEN IT WAS DRIVEN TO THE DEALERSHIP, WHERE THE BRAKE ROTORS/ PADS AND SHOES WERE REPLACED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":540003,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/14/1998","vin":"1FMRU18WXWL","components":"EXTERIOR LIGHTING","summary":"TURN SIGNALS FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":540003,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/14/1998","vin":"1FMRU18WXWL","components":"SEATS","summary":"SEAT WARMERS FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":540003,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/14/1998","vin":"1FMRU18WXWL","components":"VISIBILITY","summary":"SUNROOF FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":540834,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/14/1998","vin":"1FNRY176XWK","components":"VISIBILITY","summary":"WINDSHIELD WIPER FAILURE, FRONT AND REAR.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":540836,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/1998","dateComplaintFiled":"09/14/1998","vin":"2FMZA5149WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"BREAK FAILURE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":540860,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/1998","dateComplaintFiled":"09/13/1998","vin":"2FMDA51U7WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED ON HIGHWAY.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":827785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/1998","dateComplaintFiled":"09/10/1998","vin":"1FMDU18W0VL","components":"STEERING","summary":"THIS IS AN INTERMITTENT PROBLEM THAT OCCURS WHEN GOING AROUND A CURVE, THE TENSIONER ON THE WHEELS GIVES WAY, AND THE TRUCK WILL SWERVE ACROSS THE ROAD.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":827804,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/1998","dateComplaintFiled":"09/10/1998","vin":"4S3BG6851W7","components":"VEHICLE SPEED CONTROL","summary":"THIS HAPPENS PERIODICALLY WHEN  CONSUMER IS  AT A STOP LIGHT THE TRUCK BEGINS TO ROAR AND PULL FORWARD WHILE  FOOT IS ON THE BRAKE PEDAL.  ALSO, THE RPM GOES OVER 7,OOO,   HAVE TO PUT THE TRUCK IN NEUTRAL AND THE CUT THE TRUCK OFF, AND THEN CUT IT BACK ON.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":539746,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/03/1998","dateComplaintFiled":"09/09/1998","vin":"2FMDA5144WB","components":"VEHICLE SPEED CONTROL","summary":"ACCELERATOR STUCK CAUSING SUDDEN ACCELERATION RESULTING IN ACCIDENT AND INJURIES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":827650,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/1998","dateComplaintFiled":"09/08/1998","vin":"2FMZA5149WB","components":"ELECTRICAL SYSTEM","summary":"WHEN DRIVING AND TURNING CORNER THE VEHICLE JUST CUT OFF AND WOULD NOT START BACK UP.  HAD TO BE TOWED.  A FUSE LEADING TO THE FUEL PUMP BLEW OUT. DEALER CONTACTED, AND HAS NOT REMEDIED THE PROBLEM.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":540604,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/1998","dateComplaintFiled":"09/04/1998","vin":"2FMDA5148WB","components":"ENGINE AND ENGINE COOLING","summary":"INTERMITTENT STALLING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":827524,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/1997","dateComplaintFiled":"09/02/1998","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"WHILE DRIVING THE FUEL SYSTEM DOESN'T LET  KNOW HOW MUCH FUEL IS IN THE TANK.  THE VEHICLE HAS BEEN IN THE FORD REPAIR SHOP FOUR TIMES. DEALER CANNOT DETERIMINE WHAT THE PROMBLEM IS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":827547,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/1998","dateComplaintFiled":"09/02/1998","vin":"2FMDA5148WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER LOST BRAKES AS SHE WAS ENTERING DRIVEWAY, HITTING A WALL IN THE REAR OF HER HOUSE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":540750,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/02/1998","vin":"2FMDA5148WB","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL GAUGE READS INACCURATLY. THE FUEL GAUGE READS EMPTY EVEN WHEN THERE IS STILL 1/4 TANK OR MORE FUEL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":540756,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/1998","dateComplaintFiled":"09/02/1998","vin":"2FMDA5144WB","components":"TRAILER HITCHES","summary":"DRIVER OF THE VEHICLE DISCOVERED THERE WAS A MALFUNCTION WITH THE FRONT OF THE CAMPER WERE IT SEEMS TO BE VERY LOW AND THE REAR OF THE CAMPER WAS VERY HIGH. THE DRIVER PULLED OFF AND DISCOVERED THAT 2 OF THE 4 BOLTS OF THE HITCH HAD TORN THROUGH THE FRAME.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":539532,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/1998","dateComplaintFiled":"09/01/1998","vin":"1FMRU18W2WL","components":"STEERING","summary":"LEFT FRONT CONTROL ARM SEPARATED FROM KNUCKLE CAUSING WHEEL TO COLLAPSE DUE TO FAILURE OF A NUT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":540494,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/1998","dateComplaintFiled":"08/27/1998","vin":"1FMPU18L4WL","components":"POWER TRAIN","summary":"DRIVE TRAIN VIBRATION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":827118,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/24/1998","vin":"2FMDA5144WB","components":"STEERING,ENGINE AND ENGINE COOLING","summary":"WHILE MAKING A RIGHT TURN THE VEHICLE CUT OFF AND THE STEERING WHEEL LOCKED UP,  CAUSING LOSS OF VEHICLE CONTROL. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":827141,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/24/1998","vin":"1FMRU1769WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN APPLYING THE ABS BRAKES  ON AN INCLINE  AND HOLDING THE PEDAL FOR A FEW SECONDS, THE  PEDAL WILL SLOWLY GO TO THE FLOOR, CAUSE UNKNOWN.  PLEASE GIVE ANY FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":540122,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/19/1998","vin":"1FMRU18W6WL","components":"UNKNOWN OR OTHER","summary":"NOT SPECIFIED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":540136,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/1998","dateComplaintFiled":"08/19/1998","vin":"","components":"SEAT BELTS","summary":"BOLT ON SHOULDER HARNESS FELL OFF AND SEAT BELT FELL INTO DRIVER LAP DURING A NORMAL STOP.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":826900,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/1998","dateComplaintFiled":"08/18/1998","vin":"1FMPU18L5WL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING THE VEHICLE STALLS AT ANY SPEED. THE DEALER IS AWARE OF THE PROBLEM. DEALER NOT ABLE TO SOLVE THE PROBLEM.  *AK   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":539945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/16/1998","dateComplaintFiled":"08/16/1998","vin":"2FMZA5147WB","components":"STRUCTURE","summary":"DURING NORMAL HIGHWAY OPERATION, THE OVERHEAD CONSOLE FELL FROM THE ROOF OF THE CAR, STRIKING THE DRIVER IN THE HEAD. THE DRIVER ALMOST LOST CONTROL OF THE CAR. THERE ARE 5 FASTENERS WHICH HOLD THE CONSOLE TO THE ROOF AND 3 OF THE 5 WERE BROKEN OFF. 2 OF THE FASTENERS WERE NEVER INSERTED PROPERLY INTO THE MOUNTING SLOTS. WHEN IT FELL, THE WIRING HELD IT, CAUSING IT TO SWING INSIDE THE VEHICLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":826730,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/1998","dateComplaintFiled":"08/14/1998","vin":"1FMFU18L4WL","components":"STEERING","summary":"CONSUMER EXPERIENCING  PROBLEM WITH STEERING WHILE DRIVING ABOVE 30 MPH.  STEERING BECOMES DIFFICULT  TO CONTROL. VEHICLE BEEN IN THE DEALER SHOP,  AND CAUSE CANNOT FOUND AT THIS TIME, DEALER NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":539090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/1998","dateComplaintFiled":"08/14/1998","vin":"2FNDA5145WB","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE HAS TROUBLE STARTING AND INTERMITTENT LUNGING AND ROUGH IDLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":539090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/1998","dateComplaintFiled":"08/14/1998","vin":"2FNDA5145WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED, REPLACED AND STILL CONTINUING TO SLIP.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":539090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/1998","dateComplaintFiled":"08/14/1998","vin":"2FNDA5145WB","components":"SUSPENSION","summary":"FRONT END NOISE WHEN TURNING OR BRAKING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":826631,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/1998","dateComplaintFiled":"08/13/1998","vin":"2FMZA5148WB","components":"FUEL SYSTEM, GASOLINE","summary":"WHILE DRIVING 30 MPH DOWN HILL THE FUEL PUMP WILL SHUTDOWN, WHICH WAS CAUSED BY A SHORT IN THE SENSOR OF THE FUEL TANK. DEALER REPLACED THE FUEL PUMP AND THE TANK.   *AK CONSUMER STATES THAT THE TANK WAS A 25 GALLON TANK, HOWEVER THE SENSOR WAS CAUSING THE LOW FUEL LIGHT TO COME ON WHEN ONLY 16-17 GALLONS HAD BEEN CONSUMED.   *SLC","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":826655,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/13/1998","vin":"1FMR41764WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE MAKING A STOP BY DEPRESSING THE BRAKES PEDAL THE VEHICLE CONTINUES TO TRAVEL. PLEASE PROVIDE FURTHER DETAILS.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":825469,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/1997","dateComplaintFiled":"08/11/1998","vin":"2FMDA5145WB","components":"SEATS","summary":"DRIVER'S  SIDE SEAT DOES NOT LOCK IN PLACE, RESULTING IN THE SEAT SLIDING BACKWARD AND FORWARD WHEN DRIVING,  ALSO,  FORD HAS CHANGED THE DESIGN OF THE SEAT GLIDE. CONSUMER HAS CONTACTED THE DEALER.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":539623,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/10/1998","vin":"2FMDA5144WB","components":"POWER TRAIN","summary":"MULTIPLE TRANSMISSION FAILURES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":539637,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/10/1998","vin":"2FMZA5142WB","components":"EQUIPMENT","summary":"AIR CONDITIONER MALFUNCTIONED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":539638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/1997","dateComplaintFiled":"08/10/1998","vin":"2FMDA5142WB","components":"POWER TRAIN","summary":"TRANSMISSION MALFUNCTIONED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":538870,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/06/1998","vin":"1FMRU17L9WL","components":"FUEL SYSTEM, OTHER","summary":"FUEL GAUGE READS 1/8 OF A TANK OR LESS AND VEHICLE RUNS OUT OF GAS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":826284,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/05/1998","vin":"1FMPU18L9WL","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE TRAVELING AND APPLYING THE BRAKES THEY  LOCKED UP, CAUSING THE VEHICLE TO SLIDE, RESULTING IN AN ACCIDENT. PLEASE PROVIDE FURTHER DETAILS.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":826250,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1998","dateComplaintFiled":"08/04/1998","vin":"2FMZA5149WB","components":"VEHICLE SPEED CONTROL","summary":"WHILE DRIVING THE VEHICLE ACCELERATES WITHOUT WARNING.  HAD TO PRESS THE BRAKE PEDAL VERY HARD IN ORDER TO STOP THE VEHICLE.  ALSO THE VEHICLE WILL REV UP TO 25 RPM.  TOOK TO DEALER TWICE, DEALER CANNOT DETERMINE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":538962,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/1998","dateComplaintFiled":"08/02/1998","vin":"2FMZA5142WB","components":"POWER TRAIN","summary":"TRANSMISSION STALLS DURING DOWNSHIFTING AT LOW SPEEDS. SHIFTS HARD INTO GEAR, CAUSING THE VEHICLE TO LUNGE FOWARD.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":826044,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/1998","dateComplaintFiled":"07/30/1998","vin":"1FALP52UIVA","components":"VEHICLE SPEED CONTROL","summary":"WHILE AT A STOP VEHICLE SUDDENLY SURGED, CAUSING  A COLLISION.  THE DEALER HAS NOT BEEN ABLE TO DUPLICATE OR FIND CAUSE OF PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":539064,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/1998","dateComplaintFiled":"07/28/1998","vin":"1FMPU18L1WL","components":"POWER TRAIN","summary":"WHILE TRAVELING AT APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY WENT INTO 4WD LOW, BRING THE VEHICLE TO A NEAR STOP.  WHEN VEHICLE WAS CRANKED THE NEXT MORNING, BY THE TOW TRUCK DRIVER, HE NOTICED THAT THE 4WD INDICATOR WAS ON EVENTHOUGH THE SWITCH WAS NOT IN THAT POSITION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":538354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/27/1998","vin":"","components":"POWER TRAIN","summary":"SPEEDOMETER DOESN'T RETURN TO ZERO UPON STOPPING VEHICLE AND STAYS AT A PARTICULAR SPEED, EVEN IF YOU BRAKE OR ACCELERATE.  (QCAW)","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":538354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/27/1998","vin":"","components":"STEERING","summary":"POWER STEERING HOSE RIPPED OPEN UPON DRIVING SLOWLY OFF A LOW CURB, CAUSING ALL FLUID TO LEAK OUT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":538938,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/26/1998","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKES HAS LITTLE RESISTANCE AND ARE DEPRESSED TO THE FLOOR WHEN APPLIED.  THIS IS AN ON-GOING PROBLEM THAT THE DEALER CANNOT SEEM TO RESOLVE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":825842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/1998","dateComplaintFiled":"07/24/1998","vin":"1FMPU18L6WL","components":"WHEELS","summary":"REC'D NOTICE 98V095000 & NOTIFIED DEALERSHIP. TOOK VEHICLE TO 2 DIFFERENT DEALERSHIPS & BOTH TIMES INFORMED VEHICLE NEEDS TO BE LEFT FOR 3 DAYS. DON'T KNOW WHEN ABLE TO GET TO VEHICLE & DO NOT KNOW IF PARTS WILL BE AVAILABLE. OWNER NOT SATISFIED WITH ANSWERS, AND CANNOT LEAVE VEHICLE THAT LONG.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":825843,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/1998","dateComplaintFiled":"07/24/1998","vin":"1FMPU18L5WL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING THE VEHICLE STALLS.  THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":825735,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/1998","dateComplaintFiled":"07/22/1998","vin":"2FMDA5142WB","components":"ENGINE AND ENGINE COOLING","summary":"WHEN DRIVING AT SLOW SPEED THE ENGINE CUTS OFF. THIS USUALLY HAPPENS WITHOUT WARNING. THE MANUFACTURER IS AWARE OF THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":825659,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/21/1998","vin":"1FMRU17L4WL","components":"POWER TRAIN","summary":"WHILE DRIVING UP OF A HILL TRANSMISSION PULLS, CAUSING ERRATIC OPERATION GEAR CHANGING. PLEASE PROVIDE FURTHER DETAILS.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":825706,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/1998","dateComplaintFiled":"07/21/1998","vin":"2FMZA5147WB","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER EXPERIENCING PROBLEM WITH VEHICLE SHUTTING  OFF AT RANDOM WHENEVER CONSUMER NEEDS TO MAKE A TURN. VEHICLE BEEN IN DEALER SHOP TWO TIMES AND CONDITION STILL OCCURS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":825467,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/15/1998","vin":"1FMRU1760WL","components":"FUEL SYSTEM, OTHER","summary":"WHEN DRIVING VEHICLE IF THE GAS GAUGE IS BELOW 1/4, THE VEHICLE STOPS. BEFORE THE LAST REPAIR, THIS HAPPEND IF THE GAUGE WAS BELOW 1/2 TANK. CONSUMER TOOK VEHICLE TO FORD DEALERSHIP FOR REPAIRS 4 TO 5 TIMES SINCE NOVEMBER 14, 1997. THREE DAYS AFTER CONSUMER BOUGHT VEHICLE . THE DEALERSHIP HAS REPLACED GAS GAUGES, AND THE LAST TIME THEY REPLACED THE FUEL SENDING UNIT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":825359,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/14/1998","vin":"1FMEU1764WL","components":"SERVICE BRAKES, HYDRAULIC,TIRES,WHEELS","summary":"RECALL FOR LUGS: NUTS ALSO AFFECTS BRAKE HUB AREA OF VEHICLE. DUE TO UNDERTORQUEING,  BRAKE ROTORS WARPED. ALSO OVERTORQUEING CAUSES DIFFICULTY IN CHANGING TIRE IN THE EVENT OF A FLAT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":825292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/13/1998","vin":"","components":"WHEELS","summary":"THE REAR DRIVER'S SIDE WHEEL CAME OFF THE VEHICLE DUE TO A BROKEN LUG:NUT. DEALER HAS VEHICLE NOW.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":825251,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/1998","dateComplaintFiled":"07/09/1998","vin":"2FMDA5145WB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"CONSUMER WAS TRAVELING, UPON MAKING A STOP WHEN APPROACHING AN INTERSECTION, THE VEHICLE SHIFTED GEARS FROM DRIVE INTO NETRUAL.  WITHOUT KNOWING CONSUMER DEPRESSED THE ACCELERATOR, AND THE ENGINE RACED UP AND THE VEHICLE WAS AT A DEAD STOP. CONSUMER CONTACTED THE DEALER, DEALER REPLACED PARTS WITHIN THE TRANSMISSION. PLEASE PROVIDE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":825151,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/1998","dateComplaintFiled":"07/08/1998","vin":"2FMEA5141WB","components":"FUEL SYSTEM, GASOLINE","summary":"AFTER  DEALER DID THE RECALL FOR THE FUEL TANK SENSOR, THERE WAS A GAS SMELL WHICH WAS CAUSED BY  A PIN HOLE IN THE GAS TANK.  DEALER REPLACED GAS TANK  WITH A NEW PLASTIC GAS TANK.   45 DAYS LATER, THE VEHICLE HAD A GAS LEAK CAUSED BY A PIN HOLE IN THE GAS TANK, IN WHICH IF THERE WAS A SOURCE OF IGNITION A FIRE COULD HAVE OCCURRED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":537761,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1998","dateComplaintFiled":"07/06/1998","vin":"","components":"SEAT BELTS","summary":"FRONT PASSENGER SEAT BELT TIGHTEN ON OWNER'S SON.  AS HE TRIED TO RELEASE THE BELT, THE RACHET CONTINUED TO TIGHTEN ON HIS LAP.  A NEIGHBOR PULLED THE SHOULDER BELT OFF THE SON AND THE RACHET TIGHTEN SOME MORE.  THE NEIGHBOR FREED THE SON BY CUTTING THE BELT WITH A KNIFE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":824793,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/1998","dateComplaintFiled":"06/29/1998","vin":"1FMPU18L9WL","components":"ENGINE AND ENGINE COOLING,EQUIPMENT,UNKNOWN OR OTHER","summary":"THE AIR CONDITIONING COMPRESSOR BROKE. DUE A DEFECTIVE BOLT THE BELT SLIPPED OFF, AND THE CAR STOPPED IN THE MIDDLE OF THE FREEWAY.  ALSO, THE ENGINE CHECK LIGHT KEPT COMING ON. UPON NOTIFICATION OF DEALER, THE MECHANIC STATED THAT THE LIGHT WAS ON BECAUSE OF THE BELT SLIPPING OFF. REPAIR WORK WAS DONE.  THE BOLTS WERE REPLACED, AND THE LIGHT STILL CAME ON. THE DEALER CANNOT DUPLICATE THE PROBLEM.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":537619,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/29/1998","vin":"1FMPU18L9WL","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE STALLS WHEN LEAVING STOP LIGHT OR STOP SIGN.  VERY DANGERIOUS PROBLEM AS VEHICLE STALLS IN FRONT OF ON COMMING TRAFFIC, THAT EITHER HAS TO PANIC BRAKE OR SWERVE TO AVOID STRIKING THE STALLED VEHICLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":824589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/1998","dateComplaintFiled":"06/23/1998","vin":"2FMZA5146WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE BRAKING SYSTEM MALFUNCTIONED, CAUSING THE BRAKE PEDAL TO FADE AND EXTENDED STOPPING DISTANCE WHICH ALMOST RESULTED IN AN ACCIDENT.  DEALER CANNOT DETERMINE PROBLEM.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":824552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/1998","dateComplaintFiled":"06/22/1998","vin":"1FMRU17L6WL","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING  ABOUT 55 MPH  SUSPENSION LIGHT CAME ON WITHOUT A REASON. CONSUMER TOOK VEHICLE TO DEALER FOR REPAIRS.  DEALER HAD REPAIRED VEHICLE  A COUPLE OF TIMES BEFORE, BUT THE PROBLEM STILL OCCURS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":824185,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/1998","dateComplaintFiled":"06/11/1998","vin":"2FMDA5146WB","components":"POWER TRAIN","summary":"WHEN TRAVELING OR WHEN THE VEHICLE IS PLACED ON AN INCLINE THE VEHICLE WILL DROP OUT OF GEAR FROM DRIVE INTO NEUTRAL.. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS REPLACED SENSOR, PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":536774,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/11/1998","vin":"","components":"CHILD SEAT","summary":"FORD ADVERTISED THAT INTEGRATED CHILD SEAT BELTS ACCOMODATE CHILDREN TO 60 POUNDS. HOWEVER, CONSUMER'S CHILD WEIGHING 43 POUNDS CANNOT FIT INTO SEAT BELT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":824157,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/1998","dateComplaintFiled":"06/10/1998","vin":"1FMRU1765WL","components":"SUSPENSION","summary":"THERE IS AN EXCESSIVE PLAY IN THE CONTROL ARM.  DRIVER HEARS A GRINDING NOISE EVERYTIME THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT DURING ANY TYPE OF WEATHER OR SPEED.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":824081,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/09/1998","vin":"2FMDA5148WB","components":"SEAT BELTS","summary":"SEAT BELTS IN SECOND ROW/MIDDLE SEAT DO NOT ALLOW OCCUPANT TO LEAN FORWARD. SEAT BELTS ARE TOO TIGHT. POSSIBLE DESIGN FLAW. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":605804,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1998","dateComplaintFiled":"06/09/1998","vin":"2FMZA5143WB","components":"POWER TRAIN","summary":"TRANSMISSION FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":781573,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/09/1998","vin":"","components":"WHEELS","summary":"MISSING OR IMPROPERLY ADJUSTED LUG NUTS ARE A FACTORY PROBLEM ON 1998 UNITS MANUFACTURED IN CANADA.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":823970,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/1998","dateComplaintFiled":"06/04/1998","vin":"1FMPU18L6WL","components":"SUSPENSION","summary":"TORSION BAR SHEARED OFF, CAUSING THE VEHICLE TO LEAN TO RIGHT,NO WARNING. DEALER REPLACED PART.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":536294,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/08/1998","dateComplaintFiled":"06/03/1998","vin":"1FMPU18L6WL","components":"WHEELS","summary":"RIGHT FRONT WHEEL CAME OFF AXLE CAUSING VEHICLE TO LOSE CONTROL RESULTING IN A VEHICLE COLLISION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":823851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/1998","dateComplaintFiled":"06/02/1998","vin":"","components":"VEHICLE SPEED CONTROL","summary":"WHEN STOPPING AND STARTING UP THE ENGINE REVS BUT THE CAR DOES NOT MOVE. DEALER  HAS NOT SEEN .  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":536417,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/02/1998","vin":"2FMDA5140WB","components":"STEERING","summary":"VEHICLE STEERING BEGINS TO VIBRATE AT APPROXIMATELY 50-60 MPH.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":536375,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/30/1998","vin":"2FMDA5142WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE STALLS USUALLY WHEN DRIVING AT LOW SPEEDS, SUCH AS ON TURNS OR COMING TO A STOP.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":823767,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/29/1998","vin":"2FMZA5140WB","components":"POWER TRAIN","summary":"TRANSMISSION WENT OUT AFTER 2,000 MILES. DEALER IS REPLACING TRANSMISSION. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":823788,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/20/1997","dateComplaintFiled":"05/29/1998","vin":"2SMDA5148WB","components":"STRUCTURE","summary":"INDIVIDUAL WAS UNLOADING SOMETHING FROM THE TRUNK OF THE VEHICLE WHEN THE TRUNK LID CAME DOWN AND HIT THE INDIVIUAL IN THE TOP OF THE HEAD, CAUSING INJURIES TO THE SKULL.  INDIVIDUAL STATED THAT IT'S A POOR DESIGN IN THE DOOR LID.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":823711,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/28/1998","vin":"1FMRU17L8WL","components":"AIR BAGS","summary":"VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE SIDE, CAUSING CONSUMER'S VEHICLE  TO STRIKE A TREE DEAD CENTER AT 30 MPH,  AND THERE WAS NO DEPLOYMENT OF DRIVER'S OR PASSENGER'S SIDE AIRBAGS.  VEHICLE WAS TOTALED.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":823664,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/27/1998","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN APPLYING THE BRAKES VEHICLE EXPERIENCED BRAKE LOSS, AND EVENTUALLY THE BRAKE PEDAL FELL OFF.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":610270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/18/1998","dateComplaintFiled":"05/27/1998","vin":"2FMDA5144WB","components":"SEATS","summary":"REAR SEAT LATCH INJURED THE DRIVER WHILE REMOVING THE REAR SEAT.  YH","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":535934,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/1998","dateComplaintFiled":"05/22/1998","vin":"","components":"TIRES","summary":"TIRES BLEW OUT ON HIGHWAY SPEEDS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":535770,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/1998","dateComplaintFiled":"05/20/1998","vin":"","components":"POWER TRAIN","summary":"WHILE PARKED IN PARK GEAR, VEHICLE JUMPED INTO REVERSE AND ROLLED INTO A BUSH CAUSING DAMAGE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":536826,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/1998","dateComplaintFiled":"05/20/1998","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"THE FUEL TANK WAS PUNCTURED AFTER RUNNING OVER A DEAD TURTLE IN THE ROADWAY AND FUEL LEAKED PROFUSELY FROM DAMAGED AREA.  THE TANK WAS FOUND TO BE PLASTIC AND HAD NOT TYPE OF PROTECTIVE SHIELDS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":535676,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/1998","dateComplaintFiled":"05/19/1998","vin":"2FM2A5143BC","components":"POWER TRAIN","summary":"TRANSMISSION FAILED/LOCKED UP.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":535676,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/1998","dateComplaintFiled":"05/19/1998","vin":"2FM2A5143BC","components":"VISIBILITY","summary":"ELECTRIC WINDOWS ONLY WORK WITH KEY OFF AND OUT OF IGNITION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":535846,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/1998","dateComplaintFiled":"05/18/1998","vin":"1FMPU18L5WL","components":"ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER","summary":"ENGINE LOSES POWER. ALSO, OIL GAUGE ANF TEMPORATURE GAUGE ACTIVATE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":535061,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/02/1998","vin":"","components":"SUSPENSION","summary":"VEHICLE UNSTABLE WHEN GOING DOWN THE ROAD.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":822975,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/01/1998","vin":"1FMFU18L5WL","components":"STEERING","summary":"IF THE STEERING WHEEL IS NOT CENTERED, THE TURN SIGNALS WILL NOT WORK.  DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":822724,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/1997","dateComplaintFiled":"04/23/1998","vin":"1FMFU18L5WL","components":"STEERING","summary":"WAS OUT DRIVING WHEN THE STEERING WHEEL BECAME UNCONTROLLABLE. HAD TENDENCY TO OVERSTEER. TOOK TO DEALER & MECHANIC INFORMED OWNER THAT A PINCHED STEEERING HOSE WAS FOUND & NEEDED TO BE REPAIRED OR REPLACED.   *AK.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":822583,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/20/1998","vin":"FILL IN","components":"POWER TRAIN","summary":"WHEN KEYS WERE REMOVED FROM IGNITION AND VEHICLE PLACED IN PARK, VEHICLE THEN ROLLED DOWN HILL WITHOUT WARNING. PROBLEM SEEMS TO BE INTERMITTENT. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":533765,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"04/03/1998","dateComplaintFiled":"04/05/1998","vin":"3FAFP1135WR","components":"SUSPENSION","summary":"WHILE DRIVING ON A STRAIGHT PORTION OF ROAD, VEHICLE VEERED TO THE RIGHT, TURNED WHEEL TO THE LEFT AND HIT A GUARDRAIL. FLEW ABOUT 50-60 FEET OVER A CREEK AND ROLLED OVER, INJURING BOTH DRIVER AND PASSENGER. VEHICLE WAS TOTALED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":822203,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/1998","dateComplaintFiled":"04/01/1998","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"FIRE STARTING UNDERNEATH THE HOOD DUE TO SNOW, CAUSING THE COOLING FAN TO BE INOPERATIVE AND CAUSED A FIRE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":821413,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/1997","dateComplaintFiled":"03/17/1998","vin":"2FMDA5141WB","components":"SUSPENSION","summary":"WHEN TRAVELING BETWEEN 60-70 MPH THE BACK OF VEHICLE  STARTS SWAYING LIKE  HAVING A FLAT TIRE. ALSO WHEN A 18 WHEELER OR 15 FOOT TRUCK PULLS IN FRONT OF THE VEHICLE, THE VEHICLE ROCKS. THE DEALER IS NOT ABLE TO DETECT PROBLEM WITH THE WINDSTAR. *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":532662,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/1997","dateComplaintFiled":"03/17/1998","vin":"1FMRU18W4WL","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE CONTINUOUSLY LOSES COOLANT AND OVERHEATS, REPAIR ATTEMPTS, HOWEVER PROBMEM CONTINUES.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":532822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/15/1998","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"POOR GAS MILEAGE.  WINDOW STICKER WHEN PURCHASED CLAIMED (16) HIGHWAY.  DRIVER CLAIMS VEHICLE ONLY GET 13 MILES TO THE GALLON.  DEALER STATES THAT STICKER IS NOT TRUE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":532360,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/10/1998","vin":"2FMPA5141WB","components":"SUSPENSION","summary":"SUSPENSION SYSTEM POOR STABILITY, FEELS AS IF IT WILL TURN OVER ON OCCASIONS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":821175,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1998","dateComplaintFiled":"03/03/1998","vin":"2FMDA5144WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN APPLYING THE ABS BRAKES THE PEDAL WILL TRAVEL TO THE FLOOR,  CAUSING EXTENDED STOPPING DISTANCE WHICH CAUSED A COLLISION TO OCCUR.  DEALER CANNOT IDENTIFY THE PROBLEM.  PLEASE GIVE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":821740,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/02/1998","vin":"1FMPU18L4WL","components":"SUSPENSION","summary":"OWNER STATES WHILE DRIVNG VEHICLE,THERE IS NOISE IN THE REAR END. DEALERS CANNOT DUPLICATE PROBLEM. OWNER IS VERY CONCERNED OF POSSIBLE SAFETY HAZARD.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":530552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/1998","dateComplaintFiled":"02/17/1998","vin":"1FMRU18W4WL","components":"WHEELS","summary":"RIGHT REAR WHEEL FELL OFF OF VEHICLE.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":532425,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/11/1998","vin":"1FMPU18L4WL","components":"FUEL SYSTEM, GASOLINE","summary":"UPON MODERATE ACCELERATION, AFTER STOPPING, THE ENGINE HESITATES THEN ACCELERATES.  PROBLEM ONLY OCCURS WHEN THE FUEL TANK IS AT OR BELOW 1/4 FULL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":530770,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/11/1998","vin":"1FMPU18L4WL","components":"FUEL SYSTEM, GASOLINE","summary":"UPON MODERATE ACCELERATION, AFTER STOPPING, THE ENGINE HESITATES AND THEN ACCELERATES.  ONLY OCCURS WHEN FUEL TANK IS AT OR BELOW 1/4 FULL.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":543750,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/05/1998","vin":"1FMRU17LOWL","components":"SUSPENSION","summary":"EXCESSIVE SUSPENSION PROBLEMS. CROSS MEMBER BOLTS FOR PROPER TORQUE WERE NOT TIGHT AND THE CROSS MEMBER AND LOWER CONTROL ARM BOLTS WERE OUT OF THE TORQUE SPECS.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":819816,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/1997","dateComplaintFiled":"02/04/1998","vin":"2FMDA5142WB","components":"POWER TRAIN","summary":"VEHICLE IN  PARK POSITON,ENGINE RUNNING,ENGINE STARTED TO BACK OUT UNEXPECTEDLY, JUMPED OUT OF GEAR, CAUSING SIDE DOOR TO HIT SIDE HOUSE, DEALER WILL CHECK TRANSMISSION.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":820724,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/1997","dateComplaintFiled":"02/02/1998","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHENEVER STEERING WHEEL IS TURNED, VEHICLE WOULD STALL OUT. THE STALLING WOULD ALSO OCCUR WHEN BRAKES ARE APPLIED IN A PANIC STOP. TOOK TO DEALER, TWICE, & INFORMED COULD NOT FIND CAUSE OF STALLING.  HOWEVER, ON JANUARY 26, 1998, PROBLEM WAS RESOLVED BY DEALER.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":530039,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/1998","dateComplaintFiled":"02/02/1998","vin":"1FMRU18W4WL","components":"WHEELS","summary":"VEHICLE TRAVELING AT 45 MPH WHEN RIHGT REAR WHEEL CAME OFF.  ALL LUGS AND 3 STUDS WERE ALSO MISSING FROM HUB.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":530040,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/1998","dateComplaintFiled":"02/02/1998","vin":"1FMRU18W4WL","components":"WHEELS","summary":"VEHICLE TRAVELING AT 45 MPH WHEN REAR RIGHT WHEEL FELL OFF.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":607711,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/01/1998","vin":"1FMYU22E7WU","components":"STRUCTURE","summary":"ADHESIVE ON ROOF LINER FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"FORD","manufacturer":"Ford Motor Company"}]},{"odiNumber":529751,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/25/1998","vin":"","components":"UNKNOWN OR OTHER","summary":"REQUESTING INFORMATION ON FUEL TANK LOCATION.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":818812,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/1997","dateComplaintFiled":"11/12/1997","vin":"2FMDA5142WB","components":"VEHICLE SPEED CONTROL","summary":"CONSUMER  RELEASED THE EMERGENCY PARKING BRAKE  THE VEHICLE VIOLENTLY SURGED FORWARD, CAUSING THE WHEELS TO TURN. OWNER IMMEDIATELY SLAMMED ON THE  BRAKES. THE DEALER HAS BEEN NOTIFIED.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":819861,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/1997","dateComplaintFiled":"11/12/1997","vin":"FILL IN PLE","components":"FUEL SYSTEM, OTHER","summary":"WHILE DRIVING VEHICLE  IT RAN OUT OF GAS. HAD COASTED TO SIDE OF ROAD. FUEL GAUGE SHOWED FUEL IN TANK, BUT WAS INFORMED NO FUEL IN TANK.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":818771,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/1997","dateComplaintFiled":"11/10/1997","vin":"2FMZA5140WB","components":"SEATS","summary":"THE DRIVER SEATBACK DOES NOT LOCK IN POSTION WHICH CAUSES THE SEATBACK TO MOVE UNEXPECTEDLY,  AND CAUSES AN ACCIDENT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":524518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/1997","dateComplaintFiled":"11/05/1997","vin":"2FMDA5148WB","components":"POWER TRAIN","summary":"TRANSMISSION JOLTS CONTINUOUSLY, RESULTED IN AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":817877,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/1997","dateComplaintFiled":"10/29/1997","vin":"2FMDA5142WB","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE EXPERIENCED LOW ENGINE IDLE CONDITION ON DECELERATION OR STOP TURNS. THE VEHICLE HAS BEEN INTO THE DEALER FOR REPAIR TWICE.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":817753,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/1997","dateComplaintFiled":"10/28/1997","vin":"1G2WK14W2JF","components":"ENGINE AND ENGINE COOLING","summary":"WHEN DRIVING THE VEHICLE STALLS AT ANY TIME, THE ENGINE JUST DIES.  THE VAN  HAS BEEN AT DEALERSHIP TWICE FOR REPAIRS ( ON SEPT 19TH & OCT 8TH & 9TH) THAT DID NOT SOLVE PROBLEM. A COMPUTER DEVICE HAS BEEN HOOKED UP TO THE ENGINE TO CAPTURE ANY ERRORS WHEN THE VAN STALLS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":817827,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/1997","dateComplaintFiled":"10/28/1997","vin":"2FMDA5141WB","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING AT APPROX 20 MPH OR COMING TO STOP, FEELS LITTLE SHAKING IN STEERING WHEEL, THEN VEHICLE WILL TURN COMPLETELY OFF, NO POWER IN ENGINE OR ELECTRICAL SYSTEM.  THIS ALSO HAPPENS WHEN GOING UPHILL, OR QUICK STOPPING,  IT WILL THEN STOP AND IT WILL RESTART JUST LIKE NORMAL. THIS DEFECT HAS NO SET PATTERN.  DEALERSHIP CLAIMS CANNOT FIND PROBLEM.   THIS DEFECT CAN RESULT IN AN ACCIDENT.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":523672,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/1997","dateComplaintFiled":"10/20/1997","vin":"","components":"POWER TRAIN","summary":"TRANSMISSION FAILED.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":816163,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/1997","dateComplaintFiled":"09/09/1997","vin":"2FMDA5145WB","components":"POWER TRAIN","summary":"CONSUMER WAS DRIVING DOWN ROAD MADE A 90 DEGREE RIGHT TURN BEGAN TO SPEED UP, WHEN HE REACHED 35MPH THE AXLE CAME OF OF THE TRANSMISSION, THE LEFT FRONT WHEEL WAS FACE DOWN ON THE GROUND, POPPED BACK UP INSIDE THE WHEEL WELL TO IT'S NORMAL POSITION.  CONSUMER THEN LOST ALL CONTROL OF VEHICLE . THE AXLE AND WHEEL CAME OUT OF ITS MOUNTINGS THERE WERE NO UPPER CONTROL ARM BOLTS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":816879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/1997","dateComplaintFiled":"08/28/1997","vin":"2FMDA5149WB","components":"SEATS","summary":"WHILE DRIVING VEHICLE, DRIVER'S SEAT WOULD SHIFT ON TRACKS; WOULD NOT LOCK IN. WHEN COMING TO A STOP OR TAKING OFF FROM STATIONERY POSITI0N, SEAT MOVES FORWARD. TOOK BACK TO DEALER WHO REPLACED THE SEAT TRACKS, BUT PROBLEM STILL EXISTS.  *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":526531,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1996","dateComplaintFiled":"08/22/1997","vin":"2FMDA5143WB","components":"SERVICE BRAKES, HYDRAULIC","summary":"LEFT FRONT CALIPER LOCKS UP AND NOT RETRACTING.","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":812593,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/30/1997","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"DRIVER'S SIDE LOWER BRAKE CALIPER DISCONNECTED,  JUST FELL OFF. CAUSE UNKNOWN.   *AK","products":[{"type":"Vehicle","productYear":"1998","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]}]}