{"count":75,"message":"Results returned successfully","results":[{"odiNumber":11751097,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2026","dateComplaintFiled":"07/17/2026","vin":"1FMCU9JA5RU","components":"UNKNOWN OR OTHER","summary":"I was driving my 2024 Ford Escape approximately at 20-25 mph on the street when the hood flew open, hit, and shattered my windshield.  The hood remained against the windshield and I immediately stopped the car and removed the hood from the windshield.   I was not injured as a result of this incident.  There was no warning or alert that the hood might have been open.  Most cars have a hood ajar alert but it appears that in this case the system failed.   I subsequently drove the car home and alerted my insurance company and the Bill Brown Ford Dealership.  I took the car to the dealership and they inspected the car and stated the safety hood latch was intact.  However, prior to the incident, I did not open the hood nor did I release the hood safety latch.  There was never a warning light to indicate the hood was ajar.  I did filed a police report with the Farmington Hills Police Department.  There were no","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11746059,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/18/2026","dateComplaintFiled":"06/23/2026","vin":"1FMCU0GN9RU","components":"AIR BAGS","summary":"The car was in an accident. The curtain bags and the ones in the floor went off. The steering wheel did not.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11739552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2026","dateComplaintFiled":"05/22/2026","vin":"1FMCU9PA9RU","components":"POWER TRAIN","summary":"I had problems with the brakes at first (system pressure). Than it was a powertrain failure. Followed by Turbocharger wastegate failure. It affected the vacuum system, brakes, and acceleration ability. Brakes became firm, but not stopping as well when applied. Had extreme loss of power trying to get up to speeds to enter highway & interstate at 60 then 70 mph. Dealership ended up replacing turbo wastegate. Exactly one week after getting it back. All the same happened again. Seeing others complaining of turbo wastegate failure (which is tied into vacuum/ pressure system & does in turn affect vehicle breaking system)","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11738745,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2026","dateComplaintFiled":"05/19/2026","vin":"1FMCU9MN7RU","components":"UNKNOWN OR OTHER,ENGINE","summary":"On January [Insert Date], 2026, my 2024 Ford Escape suffered a sudden turbocharger failure that saturated the vehicle\u2019s internal HVAC system with toxic ethylene glycol coolant. The vehicle\u2019s ventilation system subsequently pumped these toxic chemical vapors directly into the enclosed passenger cabin.  The inhalation of these toxic chemical vapors posed an immediate, life-threatening risk to my pregnant wife and myself (a patient with moderate persistent asthma), backed by formal medical warning letters from our OB/GYN and Pulmonologist. When I refused to take delivery of the un-remedied vehicle, a Ford corporate representative mandated that I drive it anyway, stating that if I suffered a respiratory crisis while operating the vehicle, I should simply \"call the ambulance\". This ultimatum caused an immediate severe hypertensive crisis (160/112 BP), requiring emergency medical transport to CHI Health Immanuel and cardiac evaluation.  This represents a critical component failure causing toxic cabin air contamination, compounded by a complete failure of the manufacturer\u2019s remedy. Ford Engineering and Woodhouse Ford Service admitted in writing that they have NO scientific test to verify cabin air safety and NO official technical procedure to decontaminate the internal HVAC housing following this chemical saturation. Ford\u2019s only attempt at a remedy was an external spot clean and a simple filter replacement, leaving toxic residual chemicals inside the blower housing.  Ford's directive to operate a chemically contaminated vehicle without any scientific validation of air safety constitutes an extreme, ongoing non-operational safety defect that risks public safety. To protect my family from severe injury, I was forced to abandon the vehicle at a massive financial loss.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11733934,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2026","dateComplaintFiled":"04/27/2026","vin":"1FMCU9MN8RU","components":"UNKNOWN OR OTHER","summary":"Power lift get kept closing which caused injury to my son. Lift gate if there is obstruction anywhere it should stop and go back up. Well this kept closing hit my son in the head caused severely bruised nose, laceration on his head and a mild concussion.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11729255,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2026","dateComplaintFiled":"04/05/2026","vin":"1FMCU9MN2RU","components":"ELECTRICAL SYSTEM","summary":"Instrument screen went black. Was unable to power screen back on. Noted screen was hot to touch. After about 5 min screen powered back on by itself.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728631,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2026","dateComplaintFiled":"04/01/2026","vin":"1FMCU0GN0RU","components":"BACK OVER PREVENTION","summary":"The contact owns a 2024 Ford Escape. The contact stated that the radio display turned off while driving and while the vehicle was idling. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and the vehicle was taken to the dealer for the recall repair; however, the dealer was unable to successfully perform the accessory protocol interface module (APIM) software update while receiving assistance from the manufacturer.  The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer for assistance. The failure mileage was approximately 35,690.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11727828,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2026","dateComplaintFiled":"03/29/2026","vin":"1FMCU9MN1RU","components":"FORWARD COLLISION AVOIDANCE","summary":"The adaptive speed control is supposed to react to changes in speed limits. It also reacts to bridge capacity signs. This causes a sudden change in speed that the occupants and the following vehicle did not expect. In one location the speed limit is 50mph and there is a bridge with a 20 ton limit. The vehicle brakes to slow down to 20mph when passing the sign.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11726985,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2026","dateComplaintFiled":"03/25/2026","vin":"1FMCU9GN1RU","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"When I am stopped at a light or stop sign and go to pull into an intersection, halfway into the intersection the vehicle stalls and does not want to move. It has caused me to almost get into several car accidents and thankfully other vehicles have been able to brake before hitting me. It has been scary as I have had my daughter each time in the back seat and a few times it would have been on her side she sits that would have been hit. Myself or a passenger is going to seriously get injured with the vehicle doing this. I took it to the garage and they can find nothing wrong with it as there are no lights on or codes but as soon as I pulled off the lot it happened again and it does it daily.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11722001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2026","dateComplaintFiled":"03/04/2026","vin":"1FMCU0E13RU","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11718952,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2026","dateComplaintFiled":"02/18/2026","vin":"1FMCU0GN5RU","components":"ENGINE","summary":"My vehicle has been stalling for several months.    I have taken to the dealership multiple times and it is still not fixed. Since the last visit at the service department it has done this 5 times.    Twice today.   It has done this multiple times crossing the interstate.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11717131,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"02/10/2026","vin":"1FMCU0GN5RU","components":"UNKNOWN OR OTHER,ENGINE","summary":"I have had my car in the service department twice and continue to have the same issue.  I am scheduled to have the car in the shop again on 2-19-26.   For several months! After stopping and starting, my car stalls for a few seconds and then takes off.   Yesterday, the car stalled while crossing the interstate and there was another vehicle behind me.   I am terrified that the car is not going to restart and I will be trying to cross a road or I will be rear ended l.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714636,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2026","dateComplaintFiled":"01/31/2026","vin":"1FMCU9MN7RU","components":"ENGINE","summary":"The vehicle has a documented defect involving [System, e.g., the HVAC system] which has resulted in [Defect, e.g., chemical residue entering the cabin]. This issue has caused [Safety/Health Impact, e.g., respiratory distress for the occupants] while the vehicle is in operation.  I have taken the vehicle to an authorized dealership, and the service department has confirmed the presence of the [Defect], but they have stated they have no established protocol to decontaminate or repair the issue. Despite the documented health risks and the dealership's inability to clean the residue, the manufacturer has instructed that the vehicle is safe to drive. I am filing this complaint because the vehicle remains an unresolved safety hazard to all occupants.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11710762,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2026","dateComplaintFiled":"01/13/2026","vin":"1FMCU0MN3RU","components":"AIR BAGS","summary":"Air bag on the drivers side of the car A deer hit the drivers side and there was no airbag deployment, the restraints indicator Lamp warning light was on No No","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11708870,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"01/05/2026","vin":"1FMCU9PA3RU","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Ford Escape. The contact stated that the front driver\u2019s and front passenger\u2019s side seat heaters failed to adjust the temperature once the heater maintained a high level. The contact had owned prior Ford vehicles that automatically lowered the seat temperature once a certain temperature was maintained for a while. The contact had to manually adjust the seat temperature to avoid a potential burn due to the prolonged seat temperature. The dealer nor the manufacturer had been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11706940,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2025","dateComplaintFiled":"12/24/2025","vin":"1FMCU9GNXRU","components":"ENGINE","summary":"Got a dash warning that car was over temperature or something to that effect and had to pull over on a two-lane highway(uphill).   This was unsafe because I had to get over to the shoulder as soon as possible and avoid traffic. Vehicle is scheduled to be serviced at my ford dealer but have no outcome yet.   I did later on check car with my OBD2 reader and saw a P1285 code which meant the cylinder head was over temperature. Upon further research it appears issue is known by ford and needs to be addressed by SSM 52219 which says head may have metal shavings in it and may need to be replaced.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705334,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"12/16/2025","vin":"1FMCU9GN6RU","components":"EQUIPMENT","summary":"The contact owns a 2024 Ford Escape. The contact stated that while starting the vehicle, the contact noticed that the infotainment system screen display was blank. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the computer processing unit needed to be replaced. The contact stated that the failure had occurred on two different occasions. The manufacturer was notified of the failure, and the contact was walked through the process of resetting the system. No further information was available. The approximate failure mileage was 28,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11704724,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2025","dateComplaintFiled":"12/12/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Following ongoing unresolved ADAS and Pre-Collision Assist failures that have required repeated service visits and manufacturer engineering involvement, my vehicle underwent a master modem/system reset while in dealership custody. After this reset, vehicle access, safety alert history, and diagnostic data were erased, preventing verification, monitoring, or reconstruction of safety-critical events.  Safety Issue Description  On or about December 11, 2025, while the vehicle remained in service for unresolved safety system failures, the dealership performed a master reset of the vehicle\u2019s modem/telemetry system. Immediately afterward: \u2022My FordPass access was removed \u2022All historical vehicle alerts and safety warnings were erased \u2022No active alerts are displayed, despite documented prior ADAS failures \u2022The vehicle now shows no alert history, no mileage data, and no retrievable safety logs \u2022The vehicle appears as a new/uninitialized vehicle in the FordPass system  This reset occurred without resolving the underlying safety defect and while engineering had previously indicated no fix was available.  Systems Affected  The loss of telemetry, alert history, and diagnostic logging impacts multiple Advanced Driver Assistance Systems (ADAS), including but not limited to: \u2022Forward Collision Warning \u2022Automatic Emergency Braking \u2022Lane Departure Warning \u2022Lane Keeping Assistance \u2022Blind Spot Warning \u2022Rear Cross-Traffic Warning  These systems rely on integrated camera, sensor, and software data that can no longer be verified, reviewed, or audited.  Why This Is a Safety Concern  The master reset eliminated evidence of prior safety warnings and failures, impairing: \u2022Driver awareness of active or recurring safety conditions \u2022Manufacturer and regulator ability to diagnose or confirm defect behavior \u2022Event reconstruction in the event of a collision or near-miss \u2022Oversight of whether safety systems are functioning as designed","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11704465,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2025","dateComplaintFiled":"12/11/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"The safety-critical driver-assistance systems on my 2024 Ford Escape have remained in a failed state since March 2025. The Blind Spot Detection (BLIS), Cross-Traffic Alert, Park Aid, Pre-Collision Assist, and Front Camera systems all display warnings and do not function reliably.  The vehicle has now been in the dealership for over 62 cumulative days for this safety defect, including 38+ continuous days on the current repair order. Ford engineering has taken control of the case and has stated there is no fix available and no estimated timeline for repair. A major electronic module was replaced under engineering direction in November, but the same safety-system faults continue. The vehicle\u2019s alert history and FordPass data have remained frozen and non-updating for months, indicating a continued system-level electronic failure.  The vehicle is still at the Ford dealership under engineering control with no repair available, which confirms the defect is ongoing, unresolved, and unrepairable at this time.  These persistent failures impact multiple crash-avoidance systems and create a significant safety risk during lane changes, cross-traffic backing, parking maneuvers, and forward-collision situations. I request NHTSA review this as a potential defect trend involving the 2024 Ford Escape driver-assistance systems.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11703944,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2025","dateComplaintFiled":"12/09/2025","vin":"1fmcu9ja5ru","components":"EXTERIOR LIGHTING","summary":"My issue is with the volume of the turn signal. when you are driving you cannot hear it.On the highway you have no idea that it is on. I almost was in an accident when I was unaware it was on and someone pulled out in front of me Talked with the dealer that stated all 2024 Escapes are they way. It is very unsafe","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11703058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2025","dateComplaintFiled":"12/04/2025","vin":"1FMCU9NZ9RU","components":"FUEL/PROPULSION SYSTEM","summary":"Upon exiting a shopping center parking lot, I turned right onto a street which led up to a 1-lane construction site.  I was travelling approximately 15 miles per hour, and drove approximately 50 feet when the car suddenly stalled.  No fuel response to gas pedal.  It still had momentum, and I was able to steer into a safe side spot.  I sat there stunned.  The car was still in drive gear.  I put it into park and turned the car off.  After another 1 or 2 minutes, I turned the car on again,  and was able to drive it home another 2 miles. I did not have to drive through the construction zone.  Had I been in the one lane construction, I could have been rear-ended because a stopped car would not have been expected by drivers behind me.  It could have caused severe injury or even death to myself and/or driver coming behind me.  This happened on Monday, Nov. 24, 2025, at about 2:30 pm.      BTW, this is a hybrid vehicle.  That option was not given when starting this account","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11703065,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2025","dateComplaintFiled":"12/04/2025","vin":"1FMCU9NZ9RU","components":"ELECTRICAL SYSTEM","summary":"Our vehicle has its 4th 12 volt battery since we purchased the car in March, 2024.  The first indication that battery is defaulting is the interior lights do not light when driver or passenger door is opened.  The 4th battery was installed on Oct. 7, 2025, after car sat for 3 1/2 days in airport parking lot and battery was dead upon our arrival.  I believe our safety is at risk when interior lights do not light when entering car at night, because driver remains on street trying to acclimate to no light in car, making driver vulnerable to being hit by traffic not seeing driver.  Also, requiring a jump start to the car causes risk to health, having to wait for assistance.  Our car interior is black, making problem even worse. The Ford dealers we have used to replace the batteries are aware.  Boshears Ford in Marshall, MI, and Lakeview Ford, Battle Creek, MI","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11702120,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2025","dateComplaintFiled":"11/30/2025","vin":"1FMCU9PZ9RU","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"There is no low fuel light on the dash. I just found this out because it is the first time I ran the gas that low.   Brakes- When braking the transmission jumps. It makes the car hop.   These are both safety concerns because you won\u2019t know you have low fuel unless you shut the car off and turn it back on. With the brakes, no component should be making a car jump when you hit the brakes","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701434,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2025","dateComplaintFiled":"11/25/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION","summary":"The 2024 Ford Escape continues failing to record safety events. Alert history and messages sections are NOT updating after warnings .  Because the alert-history system is failing, the vehicle does not store warnings. This prevents accurate diagnosis and hides safety-critical failures. ADAS systems are unreliable, making lane changes, reversing, and merging unsafe.  Ford dealership and engineering hotline have been working on the vehicle since Nov 3 and have repeatedly reproduced ADAS failures. Safety alerts have continued since March 2025.  Ford engineers and dealership technicians have inspected the vehicle multiple times, including the current visit (Nov 3\u2013present). Engineering hotline continues to escalate.  ADAS warnings have appeared since March 24, 2025. Today\u2019s event shows that the Alert History and Messages features STILL do not log warnings even after repairs.  \u201cFollowing multiple failed repairs and an IPMA module replacement, the 2024 Ford Escape still fails to record critical safety alerts. As of today, the Alert History shows only a single old entry and does not log new ADAS warnings. The Messages section also shows numerous unread messages but does not display new alert data. This confirms the ADAS system and data-logging subsystem are still malfunctioning after weeks in the dealership and engineering involvement.\u201d","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701477,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2025","dateComplaintFiled":"11/25/2025","vin":"1FMCU9MN1RU","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"My 2024 Ford Escape remains in the dealership since Nov 3, 2025. Today I was notified that Ford engineering and the dealer still cannot clear the ongoing Pre-Collision Assist / Forward Collision Warning faults. This is now the 13th documented safety-system failure. Multiple ADAS systems have failed since March 2025 (BLIS, Cross Traffic, Park Aid, Front Camera). After the Nov 14 IPMA module replacement, new issues developed including TPMS failure and alert-history not recording events. Vehicle is unsafe to drive and unrepairable after multiple attempts. Ford engineering states codes will not clear.\u201d","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701162,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2025","dateComplaintFiled":"11/24/2025","vin":"1FMCU0E13RU","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE,ELECTRICAL SYSTEM","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701163,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2025","dateComplaintFiled":"11/24/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"\u201cWhile driving a 2026 Ford Escape Hybrid loaner (provided while my 2024 Escape is in the shop for ongoing ADAS failures), the vehicle displayed a new safety system malfunction warning at startup. This is the third ADAS-related failure on this loaner (previous events on Nov 13 and Nov 23). Weather was clear and dry, and the warning appeared immediately at key-on, not while driving, indicating a system defect\u2014not environmental obstruction. This now confirms a recurring pattern across multiple Ford Escapes and model years. My primary vehicle has had ADAS failures for months and remains in the shop since Nov 3 with no fix. This loaner failure further supports a platform-wide safety defect involving the camera/IPMA system.\u201d","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2025","dateComplaintFiled":"11/23/2025","vin":"1FMCU9MN1RU","components":"UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Component: Forward Collision Avoidance / Lane Departure / Visibility / Electrical /  I am filing this complaint regarding a loaner vehicle (2026 Ford Escape Hybrid) provided to me while my 2024 Escape remains in the dealership for unresolved ADAS safety failures. The loaner has now shown two separate ADAS malfunction warnings: the first on Nov 13, 2025 (\u201cFront Camera Fault / Pre-Collision Assist Not Available\u201d), and the second on Nov 23, 2025 showing another safety system failure during startup. My primary Escape has been in the shop since Nov 3 for identical ADAS issues that Ford engineering has not been able to repair. The fact that the loaner demonstrates the same failures raises concern that this may be a systemic defect affecting multiple model years. The dealership has also acknowledged multiple Escapes with similar issues. Safety risk remains high.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701079,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2025","dateComplaintFiled":"11/23/2025","vin":"1FMCU9MN1RU","components":"WHEELS,UNKNOWN OR OTHER","summary":"TPMS Failure After IPMA Replacement \u2013  \u201cAfter the dealership replaced the IPMA module on Nov 14, 2025 to address repeated ADAS system failures (BLIS, Cross-Traffic, Pre-Collision Assist, Park Aid, Front Camera Fault), the Tire Pressure Monitoring System (TPMS) immediately stopped functioning. The FordPass app shows all four tire sensors missing (\u2018\u2014\u2019) and permanent \u2018Tire Pressure Data Delayed\u2019 warnings. This occurred while the vehicle remained in the shop for over 40 days with unresolved ADAS defects. The TPMS failure adds another safety-critical issue following a repair that already failed. This indicates escalating electronic instability and confirms the vehicle is unsafe and unreliable.\u201d","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701013,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2025","dateComplaintFiled":"11/22/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Ford internal engineer emails from Aug 5\u20136, 2025 show Ford KNEW about this safety defect months earlier. The engineer told the dealer it was \u201cok and safe to drive with the warning messages\u201d and admitted \u201cengineering is aware of some customers still experiencing driver assist issues and software update is in the works.\u201d The dealer also reported THREE other Escapes with the same failures. Ford Customer Service also emailed me saying \u201cthe dealership and engineers have not been able to resolve the concerns.\u201d My vehicle is now 40 days out of service with Ford engineering still unable to fix the ADAS failures after module replacement.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700776,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"11/21/2025","vin":"1fmcu0mz9ru","components":"ELECTRICAL SYSTEM","summary":"In May/June 2024 at approximately 8350 miles the Accessory Protocol Interface Module (\"APIM\" failed.  On the Center Display, I lost display and audio.  This failure also impacted hands-off features, radio, use of traction /snow/slippery features, map, vehicle manuel, bluetooth, etc.  The dealer service department (Autonation Westlake, Ohio) replaced the APIM at that time  In September 2025 at approximately 48,300 miles there was complete failure of of the Center Display impacting the same features noted above.  In addition the interior lights are not properly working.  The service department of the dealer (Autonation Westlake, Ohio) informed me that their diagnotics revealed the failure of the Audio Control Module and the possibly the APIM.  The service department replaced the Audio Control Module.  This did not correct the problem.  The service department said that the APIM, which had been previously replaced, needed to be replaced.  After nearly eight weeks, the APIM has not been replaced.  The service department has been unable to send the code to Ford Motor to get the replacement part.  The Center Display and many other features are not working as of today's date 11/21/2025.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700898,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2025","dateComplaintFiled":"11/21/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION","summary":"Version, perfectly formatted, non-repetitive, and aligned with the newest updates (vehicle still in shop, engineering cannot fix, extended delays, failed module replacement). Yes, use today\u2019s date (Nov 21, 2025) as the incident date.  \u2e3b   Complaint #7 \u2013 NHTSA 900-Character Version (Copy/Paste Ready)  Incident Date: 11/21/2025 After a dealership-installed replacement of the IPMA/Front Camera module (authorized by Ford engineering) 11/14/2025 , the ADAS safety systems (BLIS, Cross-Traffic, Pre-Collision Assist, Park Aid, and alert history logging) are still malfunctioning. The vehicle has now been out of service since Nov 3 and the dealer reports that Ford engineering is still unable to identify a fix. The alert history remains corruptive and fails to record events. This is still unresolved ADAS issues and prolonged repair delays. Dealer has been exceptional in communication and left (2) voicemail stating Engineering hotline continues working on it but Ford\u2019s inability to provide a remedy leaves the vehicle unsafe and unusable until further notice. Nov 3 - ongoing in shop.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2025","dateComplaintFiled":"11/20/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"1. Component or System Failed: ADAS safety systems including Blind Spot Detection, Cross-Traffic Alert, Front Camera/IPMA, Pre-Collision Assist, and Park Aid.  2. How Safety Was Put at Risk: driving for months with intermittent or absent collision-avoidance systems, increasing risk of lane-change accidents and front-impact hazards.  3. Reproduced or Confirmed by Dealer: Yes \u2014 dealership and engineers confirmed errors in June, July, August, and November.  4. Inspected by Manufacturer: Yes \u2014 Ford Field Service Engineers were involved as early as June 2025.  5. Warning Messages: \u2022 Front Camera Fault \u2022 Cross-Traffic System Fault \u2022 Pre-Collision Assist Not Available \u2022 Blind Spot Fault (Recurring daily per my reports)","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2025","dateComplaintFiled":"11/20/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"1. What component or system failed or malfunctioned, and is it available for inspection? The ADAS system (IPMA front camera module, BLIS, Cross-Traffic, Park Aid, and alert-history logging) continues to malfunction even after Ford installed a new IPMA/IPA module on Nov 14. Vehicle is at the dealership and available for inspection.  2. How was your safety or the safety of others put at risk? Safety alerts fail to appear, the ADAS system does not record events, and blind-spot/lane-change warnings are missing, creating a collision risk.  3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Dealer and Ford Engineering Hotline confirmed defects continue after module replacement.  4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Ford Engineering Hotline and dealership technicians have inspected and attempted repairs.  5. Were there any warning lamps, messages, or other symptoms prior to failure, and when did they first appear? Yes. ADAS warning messages began March 24, 2025. After the Nov 14 module install, alerts persist and the alert-history remains incomplete.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700350,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2025","dateComplaintFiled":"11/19/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION","summary":"Answer #1 \u2014 Component or System Failed The safety-sensor system failed, including the IDPM/PA module (Park Aid module), Blind Spot Detection system, Cross-Traffic Alert sensors, and the vehicle\u2019s alert-history recording system. The vehicle and replaced module are available for inspection upon request. Answer #2 \u2014 How Safety Was Put at Risk The vehicle intermittently loses blind spot monitoring, cross-traffic alerts, and parking assistance, which can cause missed hazards, unsafe lane changes, and inaccurate detection of surrounding vehicles. The system also fails to record or retain safety alerts, preventing accurate diagnosis and leaving safety events untracked. Answer #3 \u2014 Has the Problem Been Reproduced or Confirmed? Yes. The dealership and Ford engineering hotline have both confirmed continued faults even after replacing the IDPM/PA module. Alerts continue to appear intermittently, and the dealership states they are still unable to correct or stabilize the system. Answer #4 \u2014 Has the Vehicle Been Inspected by Manufacturer or Others? Yes. \u2022 Multiple inspections by the Ford dealership \u2022 Diagnostics and direction from Ford corporate engineering hotline \u2022 The issue remains unresolved despite repeated repairs, module replacement, and engineering involvement. Answer #5 \u2014 Warning Lamps, Messages, First Appearance Yes. Warnings include: \u2022 Blind Spot Detection with Cross Traffic Fault \u2022 Park Aid Malfunction \u2022 Missing or incomplete alert-history logs and system cannot be cleared after new install \u2022 Recurring safety warnings since March 2025, continuing today after module replacement.  This extends the current out-of-service period to 17 consecutive days, with no confirmed fix and an open engineering case from Ford.  This further supp","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700469,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2025","dateComplaintFiled":"11/19/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION","summary":"1. Component or System Failed \u2022Blind Spot Detection \u2022Cross-Traffic Alert \u2022Park Aid Sensors \u2022Forward Collision Assist \u2022ADAS / IPMA module \u2022Alert-history recording system  2. How Safety Was Put at Risk  Intermittent or missing ADAS warnings cause: \u2022Unsafe lane changes \u2022Missed hazards \u2022Loss of blind-spot awareness \u2022Loss of cross-traffic alerts \u2022Failure to record safety events These issues increase risk of side-impact collisions.  3. Reproduced or Confirmed by Dealer  Yes. Ford dealer and Ford Engineering Hotline confirmed the defects both before and after the module replacement.  4. Inspected by Manufacturer  Yes. Ford Field Service Engineers + Ford Hotline inspected and escalated the case.  5. Warning Lamps / Messages \u2022Blind Spot Detection with Cross Traffic Fault \u2022Park Aid Malfunction \u2022Forward Collision Assist Unavailable \u2022Missing or incomplete alert-history logs","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700052,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"11/18/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION","summary":"Repeated failures of BLIS, Cross-Traffic Alert, Pre-Collision Assist, Parking Aid, Front Camera/IPMA, cruise control, and Miles-to-Empty (MTE). Likely ADAS module/IPMA-related. Vehicle is currently at Ford dealership and available for inspection. ADAS failures caused no blind spot, no cross-traffic, and no forward collision warnings. Nearly collided during a lane change when BLIS did not detect a vehicle beside me. Safety systems fail unpredictably at highway speeds, increasing risk to me and other drivers. Yes. Ford dealership reproduced the problems on multiple visits, and Ford Hotline engineers confirmed the ADAS faults. Ford authorized replacement of the IPMA (front camera/ADAS module). Yes. The Ford dealership technicians and (2) Ford engineering Hotline have inspected the ADAS system multiple times. Ford\u2019s technical support confirmed the faults and authorized replacement of the IPMA module, indicating manufacturer-level inspection and intervention. No police or insurance inspections were conducted because no crash occurred. Yes\u2014BLIS faults, Cross-Traffic faults, Pre-Collision Assist Not Available, Front Camera Fault, Parking Aid Malfunction. First appeared on 3/24/2025 around 3,900 miles. Alerts appeared regularly until 9/16/2025, then stopped recording despite faults still occurring.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11699748,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/14/2025","dateComplaintFiled":"11/17/2025","vin":"1FMCU9GN4RU","components":"VISIBILITY","summary":"The contact owns a 2024 Ford Escape. The contact stated that while driving, there was an unusual noise detected before the failure. The contact stated that while pulling into a parking lot, there was an extremely loud boom.  The contact noticed that the rear windshield exploded without warning or impact.  The contact and her sister, occupying the passenger seat, sustained injuries to their ears. The occupants reported that their ears were clogged, but medical attention was not provided. The vehicle was towed to her residence. The contact called the local dealer, who said to bring the vehicle in for inspection.  The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 16,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11699981,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"11/17/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Repeated failures of BLIS, Cross-Traffic Alert, Pre-Collision Assist, Parking Aid, Front Camera/IPMA, cruise control, and Miles-to-Empty (MTE). Likely ADAS module/IPMA-related. Vehicle is currently at Ford dealership and available for inspection.  ADAS failures caused no blind spot, no cross-traffic, and no forward collision warnings. Nearly collided during a lane change when BLIS did not detect a vehicle beside me. Safety systems fail unpredictably at highway speeds, increasing risk to me and other drivers.  Yes\u2014BLIS faults, Cross-Traffic faults, Pre-Collision Assist Not Available, Front Camera Fault, Parking Aid Malfunction. First appeared on 3/24/2025 around 3,900 miles, 2 weeks after I bought the car new. Alerts appeared regularly until 9/16/2025, then stopped recording despite faults still occurring.  Yes. Ford dealership reproduced the problems on multiple visits, and 2 Ford Hotline engineers confirmed the ADAS faults. Ford authorized replacement of the IPMA (front camera/ADAS module).  Yes. Ford dealership technicians and Ford engineering Hotline inspected and diagnosed the failures. IPMA replacement was authorized by Ford. No police or insurance involvement.  Yes\u2014BLIS faults, Cross-Traffic faults, Pre-Collision Assist Not Available, Front Camera Fault, Parking Aid Malfunction. First appeared on 3/24/2025 around 3,900 miles. Alerts appeared regularly until 9/16/2025, then stopped recording despite faults still occurring.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694794,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"10/21/2025","vin":"1FMCU0MZ5RU","components":"ELECTRICAL SYSTEM","summary":"For the second time now (first time was also reported to NHTSA) the backup camera froze on display touch screen and stayed there while driving forward down the road. No functions requiring the touch pad can be accessed while backup camera frozen. Car was shut off  for couple hours and when restarted was still frozen on screen It did reset next day and has worked fine since. Checked with Ford and no known recall yet for this car though Ford has recalls for several other models with same problem. My 2023 Maverick had the same problem, was recalled. Waiting for recall on this car but nothing yet.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688581,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2025","dateComplaintFiled":"09/20/2025","vin":"1FMCU9MN9RU","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Our vehicle has been in and out of the ford dealership 6 times now for the same problems. Now they say that it will take maybe another 2 months to have a fix. This is even though it has said each time that it has been fixed. Now they want us to return our loner a drive an unsafe car without safety features for the unseen future. I have had two case numbers open with ford and they will not respond back with the second case. I have to keep calling them. They expect us to drive an unsafe vehicle and it is unacceptable that they are doing this.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688119,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2025","dateComplaintFiled":"09/18/2025","vin":"1FMCU9GN0RU","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Starts with Front camera malfunction popping up in cruise control and randomly while driving than jumps to a couple warning that safety features are malfunctioning (brake, blindspot, front camera,parking etc ) all stop working  After that nothing works and all warnings pop up when car starts","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11684389,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/02/2025","vin":"1FMCU0GN6RU","components":"AIR BAGS","summary":"Was in a rear end collision and the driver window and leg airbags deployed, but the steering wheel airbag did not deploy","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680889,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"08/15/2025","vin":"1FMCU9MN8RU","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2024 Ford Escape. The contact stated that while driving 45 MPH, several unknown safety features warning lights were illuminated on the instrument panel. The contact stated that the message \u201cNormal Cruise Control Braking Off\u201d was displayed. The local dealer was contacted. The vehicle was taken to the dealer, and a software update was performed. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 4,500.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679880,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"08/11/2025","vin":"1FMCU9MN1RU","components":"UNKNOWN OR OTHER","summary":"Sun roof spontaneously combusted outward. I brought the vehicle to the Dwight, IL Ford Dealership where I purchased it from. The service department there said that they had never seen anything like this before, and that the sun roof combusted upwards away from the car. Had I not had the cloth screen closed beneath the sunroof, the glass would have came back down on my child and I.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678772,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"08/06/2025","vin":"1FMCU9MN8RU","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Ford Escape. The contact while attempting to start the vehicle, several safety features in the vehicle became inoperable. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the computer processing unit had failed, and the contact was informed to wait for the manufacturer to provide a remedy to the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a solution was being created. The approximate failure mileage was 4,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2025","dateComplaintFiled":"08/06/2025","vin":"1FMCU0GN2RU","components":"ENGINE","summary":"The contact owns a 2024 Ford Escape. The contact stated that while driving at 35 MPH, the engine misfired, and the check engine warning light was illuminated. The vehicle was taken to an Auto Parts Store, where a handheld diagnostic machine provided information that the failure was associated with a random misfire. The vehicle was then taken to a dealer, where DTC: P0300 and P0316 were retrieved. The vehicle was not repaired. The contact stated that on another occasion, while driving 25 MPH, the vehicle began jerking and the check engine warning light started flashing. The vehicle was steered to the side of the road and restarted. The vehicle was then towed to the residence. The vehicle was then towed to a different dealer, where it was diagnosed and DTC P0301 was retrieved, and the contact was informed that the coil pack and spark plugs needed to be replaced. The vehicle was repaired, but the jerking continued occasionally. The manufacturer was notified of the failure. The failure mileage was 19,076.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11677627,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"07/31/2025","vin":"1FMCU0GN9RU","components":"STRUCTURE","summary":"The contact owns 2024 Ford Escape. The contact stated when the driver\u2019s side door was opened, the door limiting bar detach from the vehicle. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the driver\u2019s side door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance.  The contact was transferred by the manufacturer to the NHTSA Hotline. The failure mileage was 9,062.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11677347,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2025","dateComplaintFiled":"07/30/2025","vin":"1FMCU9GNXRU","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"While accelerating the Vehicle I felt a massive kickback via the gas pedal, I was able to drive for half a mile more before the vehicle would no longer accelerate at all. The gas pedal was no working. The engine was overheating and a new warning popped up, upon the kickback with a wrench, and engine warning, along with a coolant over temp warning among others and service engine soon. The vehicle had just had an oil change not even a full month prior. My safety was put as risk as I could not accelerate in the middle of a high way and it just stopped out of no where. I saw another Escape 5 minutes later, stopped in the middle of a busy intersection with the same issue. No this problem was not confirmed, but we saw another vehicle with the same issue. No inspection, although my boyfriend is a mechanic and noticed the coolant was just below the minimum line. There were no warnings prior to failure.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11671266,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2025","dateComplaintFiled":"07/04/2025","vin":"1FMCU0MN3RU","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Ford put out an update at the end of April 2025 that inhibited ALL advanced driver assistance systems from working. I took my escape to the dealership twice in May and June and it\u2019s not fixed. I called ford and they promised an update in July but it\u2019s still not out to fix their mistake.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668281,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"06/21/2025","vin":"1FMCU0GN2RU","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I am experiencing persistent issues with the windows on my 2024 Ford Escape, specifically on both the driver and passenger sides, which struggle to raise and lower, producing unusual noises and leaving marks on the glass. Despite two visits to the Ford dealership where I purchased the vehicle, which is located far from my residence, the problem remains unresolved. During my second visit, I was initially offered a loaner car but had to wait over 3 hours only to be told that none would be provided, with the technician concluding that no trouble codes were found. Subsequently, I scheduled an appointment at a different Ford service center; however, they require me to leave my car for an unspecified duration without offering a loaner vehicle, which is unacceptable given my reliance on the car. Consequently, I am expressing my extreme frustration and dissatisfaction with the service provided by Ford.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667555,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"06/17/2025","vin":"1FMCU9MN2RU","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving down the interstate at 60mph, screen displayed two error messages: \u201cparking brake function limited\u201d and \u201ccollision assistance unavailable.\u201d I completely lost brake function for ~10 seconds. Only didn\u2019t crash because no one was stopped ahead of me. Took to dealership who \u201ccouldn\u2019t replicate\u201d the issue, later told me they had fixed it by reprogramming the software. Two inconsistent answers gave me no sense of trust in the repair. This issue could kill somebody if at the wrong time and they were completely indifferent. I\u2019ve since traded the car but have no faith Ford has any desire at all to investigate or resolve what could be a fatal error to someone.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665685,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"06/09/2025","vin":"1FMCU0GN2RU","components":"ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER","summary":"I am experiencing problems with the driver's side window getting stuck when I attempt to roll it up or down. Following a couple of visits to the Ford dealership, the service team was unable to find any diagnostic trouble codes or issues. The window's performance is compromised in both directions. Additionally, I have observed the passenger side airbag warning light flashing couple of times.  I bought the vehicle on [XXX], Only 6 Months with this vehicle and during my June 6th, 2025 oil change, the service team recommended replacing the wiper blades, which seems excessive considering the low rainfall in San Diego, California.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663680,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"05/29/2025","vin":"1FMCU9MN5RU","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Blind spot fault, Pre-collision assist fault, Cross-traffic system fault warning icons appeared on dashboard in June 2024. Been to the Ford service dept. four times with no resolution.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657887,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"04/30/2025","vin":"1FMCU9NA1RU","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE,BACK OVER PREVENTION","summary":"I have been experiencing a series of error messages that pop up on my dashboard while driving since March 31, 2025. The first message is my adaptive cruise control braking is being turned off. The message reappears before I have a red triangle appear with the words resume control and a loud warning sound. The dash board starts a series of error messages that rotate saying pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault and front camera fault service required. I have taken my Ford to the dealership twice. I am told there is not a fix for my vehicle until Ford releases a new software update sometime in the month of May.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657135,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/28/2025","vin":"1FMCU0GN5RU","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures.  I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 escape.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656551,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2025","dateComplaintFiled":"04/24/2025","vin":"1FMCU9MN9RU","components":"BACK OVER PREVENTION","summary":"Alert on my dashboard flashes and I have received several \"Park Aid Malfunction\" Alerts. It advises me the the park assist or sensing system has detected a problem.  It states if you can not activate your sensing system or have frequent active park assist faults, please have system checked by an authorized dealer.  I have taken it in to my dealer 2 times now to have it serviced and once again I have had the system go off again, the next day I was driving.   It has gone off on 3/13/25, 3/17/25, 3/25/25, 4/10/25, 4/14/25.  I only have 3,900 miles on it.  I leased this car in August of 2024. This alarm scares the crap out of me when I am driving.  This last time I called my dealer told me a new update is coming out in May and that I need to wait for that to come out.  But seems every time they do an update, I keep getting this signal.  I am very frustrated at this time.  Can you look into it for me.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11655134,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"04/17/2025","vin":"1FMCU9MN7RU","components":"SERVICE BRAKES, HYDRAULIC","summary":"When turning off my 2024 Ford Escape ST Line, if I sit in the vehicle for at least 15minutes to 30minutes there's a clicking noise coming from under the hood of the vehicle. Sounds like a ABS issue. I tried turning the vehicle back on, stepping on the brake pedal (push start) the brakes will go down into the floor, I then let off the brake, & proceed to start vehicle again and now the brakes are fine. I'm aware there's an issue, I was told from the dealership I have some sort of ABS problem, however the dealership will NOT repair unless there's a code reading the problem...","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11654895,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2025","dateComplaintFiled":"04/16/2025","vin":"1FMCU0E15RU","components":"STRUCTURE","summary":"Terrible wind noise when driving at speeds over 30 miles an hour. This can cause distractions while driving as it\u2019s very noticeable.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653623,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2025","dateComplaintFiled":"04/09/2025","vin":"1FMCU0GNXRU","components":"UNKNOWN OR OTHER","summary":"Two weeks ago I noticed a crack on my windshield that had creeped up from the inside. This is a brand new Ford Escape purchased 8 months ago that I barely use because I work from home. I took the car to Mossy Ford in San Diego where several workers took an object to the bottom portion of the windshield. I was then instructed to file a report with Ford's customer service, who did nothing for a week. I was then instructed to return to Mossy Ford for a 'pen test' which I did yesterday, April 9. You can rub your fingers along the crack on the outside pane and feel nothing. They allege that a dot at the bottom of the windshield created the crack. There are a number of reports on the Internet pertaining to cracks in the windshield - suggesting installation problems and/or quality of glass. Not only will Ford not replace at their cost, I am fearful for my life with this car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653740,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2024","dateComplaintFiled":"04/09/2025","vin":"1FMCU9MN7RU","components":"POWER TRAIN","summary":"I have a loss of power when accelerating on my 2024 Ford Escape ST Line. This problem isn't all the time, I've noticed when I either fuel or driving off a hill of a driveway, similar to a restaurant hill and when proceeding to drive the vehicle will suddenly stop while I'm accelerating. When I take my foot off the accelerator then tap on the accelerator again, then it drives. This problem happens when driving in traffic. There's also a egg/sulfur smell while I'm driving on the expressway. Like it's misfiring. My frontend also rumble's when I' come to a stop.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652511,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2025","dateComplaintFiled":"04/03/2025","vin":"1FMCU9MN7RU","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Not sure if there's a fuel problem or what it could be, but my vehicle pause on the first take off. It doesn't happen all the time, but soon as I fuel my vehicle and proceeding to drive off I'm accelerating in traffic and the vehicle will stop, pause as if I'm braking, vehicle is still running, everything I still on, it just pause while accelerating ONLY on my first initial takeoff. I continue to try and accelerate, and then it will proceed to drive. Driving on the expressway, every now & then it has a egg sulfur smell..With NO codes reading. Service department will not fix unless they can read a potential code, or if they can catch the problem. However, the problem doesn't happen all the time. It's like having a tooth ache, & soon as you go to a dentist, the pain isn't there... The egg/sulfur smell doesn't always smell, it's like you drive it awhile, get on the expressway & you \"MIGHT\" discover the smell.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652026,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2025","dateComplaintFiled":"04/01/2025","vin":"1FMCU0GN3RU","components":"AIR BAGS,SEAT BELTS","summary":"The contact owns a 2024 Ford Escape. The contact stated that the air bag warning light was illuminated, and a message \"Belt Monitor Service Required\" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 24N08; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 118,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651343,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2025","dateComplaintFiled":"03/28/2025","vin":"1FMCU9GN1RU","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including Pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and Front camera fault service required. These messages would go away after turning the vehicle off, but would come back between 30 or 40 miles into a drive. Then in the past 2 days they stayed on as soon as it was started. No cruise control, no blind spot detection, and lights and warnings have been constant on my dash. I took it to the Ford dealership and they did not have any recalls on the vehicle. They said that they reset the IPMA and did a IPMA alignment. They test drove for 6 miles and all of the warnings came back on. They advised that another software update is coming in April. They reset the IPMA again and said that when it comes back on to contact them after the new update comes. I called Ford Warranty Customer Service and they advised that the vehicle is still under warranty and to take it to a Ford dealership. I told them that I did that and that the dealership is unsure of the problem and guessed that the upcoming update could fix it. I told them that I'm driving a vehicle right now that the dealership fully expects will go into a fault again while driving. I also raised concern that I drive a lot of miles and my warranty could expire before they have a confirmed repair for this problem. The reply was to take it to a Ford dealership.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11647511,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"03/10/2025","vin":null,"components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"The car would act like it would die or cut off after idling for a while at a drive thru or school pick up. Took the car twice to the dealership they couldn't replicate it. Then the car died and shut off in the middle of a busy intersection at a red light. I was nearly hit head on and rear ended. I got the car started and out of the way and I had it towed to the dealership. The cars check engine light was on. It had never shut off before or had the engine light come on until then. It said crank shaft sensor and the PCM weren't allowing proper engine control. And the dealership has had it sense then. Bought the car in August 2024 and January 2025 the dealership has had my car. It is now march 2025. I have invoices. They say it's fixed every time I would pick the vehicle up and it never is.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11647128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2024","dateComplaintFiled":"03/08/2025","vin":null,"components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"On dashboard, states: Regain Control, Bind Spot System Fault, Cross-Traffic System Fault, Front Camera Fault Service Required, Pre-Collision Assist Not Available. We have a [XXX] in the car and the added safety features to assist while driving are faulty. Ford knows it is an issue but has not been able to fix it. Taken it in twice for a system wipe but it reappears within a day. Spoke with Ford Customer service to begin a claim. We purchased the vehicle in June 2024 and started in July 2024. Was told a fix would be March 2025, now they said May 2025. Keeps getting pushed out because they cannot fix the issue. Warning lights on dashboard on at all times.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11646264,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2024","dateComplaintFiled":"03/04/2025","vin":"1FMCU9GN1RU","components":"ENGINE,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2024 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the Forward Collision Avoidance warning light illuminated without an object or vehicle being nearby. Additionally, while operating the vehicle, there was an abnormal burning odor inside the cabin of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 300.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11644975,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2024","dateComplaintFiled":"02/26/2025","vin":"1FMCU0GN0RU","components":"UNKNOWN OR OTHER","summary":"My 2024 Ford Scape is vibrating shaking to bad on driving at any speed, as well turn off in middle of road after I stoped. I had brought to the dealer shop unssuccessfull because they dont want take care of my car, they said it was caused because I did not let the car get warm enought, but I let the car on 20 min before drive. My car have only 3,500 miles only.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640176,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2025","dateComplaintFiled":"02/02/2025","vin":"1FMCU9GN0RU","components":"ENGINE","summary":"Check engine light came on. Vehicle has around 5000 miles on it.  My app told me it at misfire was detected. We took it to the dealer ship. All they said is ford is aware of this issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640080,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"02/01/2025","vin":"1FMCU0GN6RU","components":"UNKNOWN OR OTHER","summary":"The voice assistance button and map are not working on my car. The problem started on [XXX]. This is used to control my phone because Ohio is hands-free and I cannot use my phone while driving. The map is not working. Also. The dealer could not fix the problem and for customer care could not fix the problem. They said it would not be fixed until the end of the year. It is now 2025 and they still have not fixed the problem. They do not consider this a recall and I don't understand why.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637470,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/21/2025","vin":"1FMCU9MNXRU","components":"ENGINE","summary":"The contact owns a 2024 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact became aware that the check engine warning light was illuminated. The vehicle was taken to the dealer but was not diagnosed. The dealer informed the contact that DTC: P0300 (multiple cylinder misfire) and P0316 (a misfire in one or more cylinders during the initial startup phase). The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 4,092.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628509,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"12/03/2024","vin":"1FMCU9MN0RU","components":"VEHICLE SPEED CONTROL","summary":"I\u2019m having trouble accelerating when the vehicle is stopped at a stop sign or when making a left or right turn. This has been dangerous because I end up stuck in the middle of intersections without being able to move. The vehicle is new and has 1400 miles on it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11627243,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/17/2024","dateComplaintFiled":"11/25/2024","vin":"1FMCU9JA2RU","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Ford Escape. The contact stated that his wife had driven approximately 500 miles during a trip from Tennessee to Michigan, where she made stops as needed. The contact stated that after his wife arrived to the destination, she noticed that she had sustained third-degree burns on the right buttock and on the right upper leg from the front driver's side seat heater. The contact stated that his wife was a nurse and was self-treating at the residence. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594747,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"06/17/2024","vin":"1FMCU0GN2RU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2024 Ford Escape. The contact stated while driving 65-70 MPH and depressing the accelerator pedal, the wrench warning light illuminated and the message \"Engine over-temperature. Service Now\" was displayed. The contact stated that the failure recurred several times while driving and depressing the accelerator pedal. The contact stated that the vehicle operated as needed upon releasing the accelerator pedal. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings in the engine cylinder head. The dealer determined that the head needed to be replaced under Ford SSM Number: 52219; however, the part was not available for the repair. The vehicle was not repaired. The contact stated that as an independent mechanic, he was concerned that the repair offered by the manufacturer was only a temporary fix. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 4,500.","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589494,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2024","dateComplaintFiled":"05/19/2024","vin":"1FMCU9GN7RU","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I stopped one day to get some gas and when I tried to start my 2024 Ford escape back up it failed to turn over. I started to get notices from my Ford pass app stating that I was having some issues with my turbine. The vehicle was leaving me stranded every time I tried to start it and it would try to stall on me. The engine didn't seem like it had enough power to run at a proper and normal status as an engine should properly run. When I would start the vehicle it would only start one time and then proceeded to stall on me and leave me stranded everywhere I went. The problem was never fixed. Then the dash lights started to tell me that the driver needed rest and flash a coffee cup in front of my eyes after I just got in the vehicle about 5 minutes before the lights came on. There was an awful smell that came out of the engine. I'm glad that my car didn't catch on fire before they repossessed it and I stopped making payments because the car was messed up and I'm not paying for a messed up vehicle but there was a serious issue with my 2024 Ford escape and I'm glad that they came and took it from me hopefully that kept me alive instead of burning up to death. Thank you","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}