{"count":353,"message":"Results returned successfully","results":[{"odiNumber":11744538,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2026","dateComplaintFiled":"06/16/2026","vin":"1FMJU2AT4JE","components":"ELECTRICAL SYSTEM","summary":"Ford performed Emission Recall 24E13 on my vehicle. The corporate software update bricked the Powertrain Control Module (PCM), rendering the vehicle completely inoperable 30 miles later. Ford corporate is refusing to repair the damage caused by their mandatory safety campaign, leaving me stranded.  The vehicle was towed back to the dealership the recall was performed. They ran a full diagnostics and confirmed the PCM is bricked.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743419,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/11/2026","vin":"1FMJU2AT3JE","components":"POWER TRAIN","summary":"We have and continue to experience severe transmission slipping in our 2018 expedition limited. It can create a dangerous loss of control situation when it slips severely or upshifts or downshifts rough.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743289,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2025","dateComplaintFiled":"06/10/2026","vin":"1FMJK1KT4JE","components":"UNKNOWN OR OTHER","summary":"The trim moulding and roof rack.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11739501,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2026","dateComplaintFiled":"05/22/2026","vin":"1FMJU2AT9JE","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2018 Ford Expedition. The vehicle was purchased through a dealer sale. It was discovered that there was a mileage discrepancy per a Carfax report. At the time of purchase per the title, the vehicle mileage was 56,562., However, the Carfax report stated that the mileage was 195, 253 on 3/2/26. The contact stated that the current approximate mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11738377,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2026","dateComplaintFiled":"05/17/2026","vin":"1FMJU1HT0JE","components":"ENGINE","summary":"After Fords most recent recall for a PCM software update at the dealer the car immediately runs different and after full engine temperatures sounds like marbles or valve train issues including low rpm noise and transmission shutter between shifts. Dealer says there is no problem they can find and that I need new turbos. Very suspicious that after a PCM flash the car is now unable to drive. The car had NO issues prior to recall service and only has 70,000mi","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11736798,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"05/09/2026","vin":"1FMJK1KT7JE","components":"POWER TRAIN,ENGINE","summary":"Transmission will randomly over shift or down shift when driving. When turning left I have had the transmission over shift from 2nd to 8th causing the car to bog down and could not accelerate in the intersection. I was almost hit from behind on one occasion and had hit on the side another time. I do not feel comfortable making turns without having a protected right away. Ford have changed the transmission, reset the programming for the transmission and ford technician said it needed to be replaced by again and Ford denied even though it was under warranty and just reset again. If reset it does go away for a bit but just event returns and only gets worse","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11736669,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/08/2026","vin":"1FMJK2AT7JE","components":"ELECTRICAL SYSTEM,ENGINE","summary":"my car is a 2018 we bought it used in 2020 we had to had the transmission flushed and coils replaced . that didn't work . we had drum issues and gear slippage . now i. have to put a new transmission in the car","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11732741,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"04/21/2026","vin":"1FMJK1JT7JE","components":"ELECTRICAL SYSTEM","summary":"Back up camera does not display or turn on.  There has been no damage to the vehicle but radio which includes the back up camera do not turn on or function.  This is a safety hazard for this car when backing up.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11731887,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"04/17/2026","vin":"1FMJU1MT4JE","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from the engine. The vehicle was taken to a dealer, where it was diagnosed with camshaft phaser and timing chain failures. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 35,540.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11731181,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2025","dateComplaintFiled":"04/14/2026","vin":"1FMJK1KT7JE","components":"POWER TRAIN","summary":"The transmission was shifting into neutral while driving, causing hesitation with oncoming traffic approaching, at one point it actually shifted into park or reverse while driving in forward gear. We could easily been stalled or lost forward motion with the intent of thinking we were OK to proceed thru oncoming traffic, which would result in collision or accident, jeopardizing our safety or our grand children in car seats safety.  The car was taken to Ford dealership and they said there were no codes on the autos computer and that the car would not reproduce the failure, however up on bringing the vehicle home it continued to slip into neutral while driving. The first failure started in October 2025 and  was taken to the Ford dealer for repair in November 2025.  I contacted Ford Regional Management and they gave me a case #CXH-07154008-P4F3D0 in February 25, 2026","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11729374,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2026","dateComplaintFiled":"04/06/2026","vin":"1FMJU2AT4JE","components":"POWER TRAIN,ENGINE","summary":"Vehicle experienced catastrophic timing system failure causing engine to jump time and stall at idle, creating a safety hazard due to risk of sudden loss of power.  This is a repeat issue originally documented under warranty (2020) and again during recall/service program 21N03 (2021), where repair was declined as \u201cnot severe enough.\u201d  Recall 24E13 (software update intended to prevent timing chain failure) was completed in 2025, but failed to prevent this exact condition.  Vehicle is now inoperable and unsafe. This raises concerns about the effectiveness of the recall remedy and prior service handling.  We've also submitted a case to Ford: CXH07545978W9W1D2","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11726870,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"03/24/2026","vin":"1FMJU1HT2JE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"\"Verified internal hydraulic cross leak due to CDF drum bushing movement. Transmission has delayed engagement in 4th, 5th, and 6th gears. This is a known manufacturing defect in the 10R80 transmission.\"","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11726007,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"03/21/2026","vin":"1FMJU1JT1JE","components":"ENGINE","summary":"I am writing to express concern regarding a significant engine issue with my 2018 Ford Expedition. At approximately 122,000 miles, the vehicle developed a cylinder 4 misfire accompanied by low compression, indicating an internal engine failure. This type of issue seems premature for a well-maintained vehicle and has resulted in major repair considerations, including potential engine replacement.  Given Ford\u2019s reputation for durability and reliability, I find this failure both unexpected and concerning. I have kept up with regular maintenance and did not anticipate facing a major engine issue at this mileage.  I am requesting that Ford review this situation and consider a recall. I have seen and heard of a lot of folks having this same issue at such an early mileage","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11726084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"03/21/2026","vin":"1FMJK1GT4JE","components":"POWER TRAIN","summary":"The CDF drum is starting to fail and it will shift from a low gear to a high gear at certain speeds. It\u2019s definitely not safe and is extremely expensive to repair.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11725633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"03/19/2026","vin":"1FMJU1KT6JE","components":"ELECTRICAL SYSTEM","summary":"My 2018 Ford Expedition had an open recall for back up screens not working at all. I have a 2018 Ford Expedition Limited, purchased new for $72,000 in April 2018. The issues that have been repaired are endless however this one is a HUGE safety issue. It is a known issue and my VIN is not included in the recall. I called dealership and they will do a $285 \u201cfree\u201d software fix as they did to the VIN included in recall:  this is a known 2018 Ford Expedition recall and my VIN is not included but has the issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11724708,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/14/2026","dateComplaintFiled":"03/16/2026","vin":"1FMJU2AT6JE","components":"AIR BAGS","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while driving at 45 MPH, another vehicle drove through a stop sign, causing the contact to T-bone the other vehicle, causing damage to the front end of the vehicle. The contact stated that no air bags did not deploy in his vehicle. The contact stated that he sustained whiplash to the neck and upper back. No medical attention was required. The contact mentioned the vehicle was towed to a collision center. The contact stated that a police report was filed. The manufacturer was notified of the failure, and they informed him to take the vehicle to the dealership. The approximate failure mileage was 88,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11721616,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2026","dateComplaintFiled":"03/03/2026","vin":"1FMJK1MT9JE","components":"POWER TRAIN","summary":"While driving at approximately 55 mph, the vehicle intermittently loses throttle response. Pressing the accelerator results in no increase in RPM or vehicle speed, even when the pedal is fully depressed. After 3\u20135 seconds, power suddenly returns. The issue consistently occurs after the vehicle has been driven for about 20 minutes and is at normal operating temperature. During some events, a \u201cPowertrain Malfunction / Reduced Power\u201d warning with a wrench indicator appears. The vehicle is equipped with the 10R80 10-speed automatic transmission. The failure occurs during steady highway cruising and creates a serious safety concern, as the vehicle will not accelerate when needed for merging or passing. A buzzing noise is heard during the loss of power, and engine RPM remains steady with no response to throttle input. This intermittent loss of power at highway speeds presents a significant safety risk.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11719657,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2026","dateComplaintFiled":"02/21/2026","vin":"1fmjk1kt9je","components":"EXTERIOR LIGHTING","summary":"Front passenger DRL fail in lower 2/3 of LED strip. Im afraid other cars won't see me as well. No warnings on the inside dash display. A car flagged me down to tell me.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11718934,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2026","dateComplaintFiled":"02/18/2026","vin":"1FMJK1KT0JE","components":"POWER TRAIN","summary":"The vehicle often feels like it is slipping when it is changing gears at lower speeds.  When trying to accelerate quickly getting on the highway, it fails to increase speed.  The gas pedal is pressed and the engine revs and it does not increase speed.  This has happened more than once and has caused me to nearly be in accidents because I cannot enter the highway as I should.  I took it to a dealer initially in 2023 and they repaired the transmission cooler.  Was told it was operating as designed after that.  Then in 2024 I took it in for the same issue and was told I needed an engine replacement.  I paid for an entire engine replacement and was told the issue was fixed.  I am now having the same issue and will be taking it back for a 3rd time.  My local shop (not the dealer) told me it is the timing belt which is part of the engine.  I feel unsafe in my vehicle and do not feel my $16,000 repair fixed the problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715730,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2025","dateComplaintFiled":"02/05/2026","vin":"1FMJU1MT7JE","components":"ENGINE","summary":"My cam phasers failed. I had a 6 year, 72k mile warranty. All maintenance was done at the dealership at the correct time. The parts failed at 7 years, 75,600 miles. Had to replace the engine. Dealer wanted to charge me $19000. Found a local shop to do it with new Ford engine for $14000. The cam phasers are a known issue. There are hundreds of vehicles out there that have had the same problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11709452,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2025","dateComplaintFiled":"01/07/2026","vin":"1FMJU1JT3JE","components":"POWER TRAIN","summary":"At approximately 100,500 miles, my 2018 Ford Expedition XLT 3.5L EcoBoost developed loud rattling noises consistent with cam phaser failure. Zeigler Ford confirmed the failed cam phasers on October 20, 2025. These phasers were previously replaced on the vehicle at 51,000 miles on February 10, 2022, at Al Piemonte Ford under the Customer Satisfaction Program 21N03.  They used the old phasers HL3Z-6C525-CD which are known to be defective rather than the new updated phasers ML3Z-6C525.   Cam phaser failure can cause engine misfires, loss of power, and potential engine damage, creating a serious safety risk, especially at highway speeds. This issue has been reported by multiple Ford Expedition owners, indicating it is not isolated.  I request that NHTSA investigate whether this defect warrants a recall or expanded coverage for vehicles like mine that exceed CSP mileage limits. My vehicle has been properly maintained, and the failure is due to a known defect in the 3.5L EcoBoost cam.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11708735,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2025","dateComplaintFiled":"01/05/2026","vin":"1FMJU1HT9JE","components":"SUSPENSION","summary":"While driving on to a rough area such as a bridge crossing the vehicle exhibited excessive bouncing and caused the direction of travel toward the next lane. Repairs to the front struts were made at the dealership where the vehicle was originally purchased. The repair part was described as JL1Z 18124 E Shock Absorber Asy. The service advisor said struts are described this way due to the way it is listed in the parts catalog. Since this repair the vehicle has increasingly repeated the same bouncing and driveability to the extent that another service call is required.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11708963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2025","dateComplaintFiled":"01/05/2026","vin":"1FMJK1KT5JE","components":"EXTERIOR LIGHTING","summary":"Passenger side DRL (daytime running light) has dimmed and turned purple. Upon further research, this is happening to thousands of Ford Expeditions specifically on the passenger side. The only repair is to replace entire housing.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11707777,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2025","dateComplaintFiled":"12/30/2025","vin":"1FMJK1MT8JE","components":"POWER TRAIN","summary":"When attempting to pass a slow moving vehicle on a 2 lane highway when driving up a hill the transmission failed to properly shift instead making a loud clunking and grinding sound before eventually managing to shift into a gear. This failure to shift properly meant that the vehicle was unexpectedly without power when trying to change lanes leading to a dangerous situation.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11707796,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"12/30/2025","vin":"1fmju2at4je","components":"EXTERIOR LIGHTING","summary":"DRL failure is widespread across ford vehicles and should be addressed by the manufacturer.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705393,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"12/16/2025","vin":"1FMJU1KT8JE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while driving over 40 MPH, the vehicle stalled on two occasions. The contact stated that while driving a roundabout, the vehicle lost motive power. The accelerator pedal was depressed, but the vehicle jerked and was sluggish, and there was no area to pull over to. Upon parking the vehicle, the power train warning light was illuminated. The contact called an independent mechanic who was unable to service the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the vehicle was jerking due to the CS drum and transmission failure. The vehicle was not repaired.  The dealer was not contacted regarding the latest symptoms that the vehicle had displayed. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 93,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705181,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2025","dateComplaintFiled":"12/15/2025","vin":"1FMJU2ATXJE","components":"POWER TRAIN","summary":"My vehicle has started to have problems shifting in some gears(3rd & 7th).  I have been doing research, and this seems to be a recurring problem for vehicles with the 10r80 transmission. Where this has caused a big safety risk, is that a few times, the vehicle wouldn't move when pushing on the gas after having the foot on the brake after I had already left and been driving it for 5-10 minutes.  This has put me at risk of getting hit by oncoming cars since I couldn't get the vehicle to go as it should to cross a road or intersection.  My vehicle shows no dashboard warnings that anything is wrong.  I have had all regular maintenance done, don't use the vehicle for towing,  and I only have 70k miles on the car. Over the years I have had it where it just feels like the vehicle won't shift, but it has gone away pretty quickly.  It's only been since this summer that it is now a persistent issue.  I have brought it up over the years to the ford service department, and nothing was shared with me that there was an issue with the vehicle transmission. It is now that it's been consistent(only when the transmission is cold) that this happens on every drive.  All Ford wants to do is charge me to rebuild the transmission conveniently now that I am out of warranty!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11703347,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":5,"numberOfDeaths":0,"dateOfIncident":"11/03/2025","dateComplaintFiled":"12/05/2025","vin":"1FMJK1LT2JE","components":"UNKNOWN OR OTHER","summary":"The chrome trim on the upper center console of my 2018 Ford Expedition Platinum Max has begun peeling and lifting, creating a razor-sharp exposed metal edge in the front passenger compartment. The sharp metal edge is located where the driver and front passenger/children rest their arms and where the console storage is opened and accessed during normal use. The edge is sharp enough to cause deep lacerations with normal contact.  This defect has already resulted in multiple significant cuts to occupants, producing wounds that bled for several hours and required medical care to control bleeding. The center console cannot be used safely without risk of injury, and occupants cannot reasonably avoid contact with the affected area. A vehicle interior surface should never create the risk of open wounds to occupants during ordinary operation.  Manufacturer Response  Ford Motor Company, Ford Customer Care, and Ford Protect have been notified of the safety risk. Despite documented injury, the dealership and Ford warranty administrators have refused to repair the component, stating that the part is categorized as \u201ccosmetic\u201d in their parts system. Because of this internal categorization, they declined to submit or review the issue as a safety-related failure, and no remedy has been offered.  Reason for Filing  The failure of interior trim material to maintain structural integrity has resulted in dangerous exposed sharp metal, causing real injury and presenting a continuing safety hazard to vehicle occupants. Manufacturer refusal to take corrective action after injury demonstrates the need for federal safety review.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11702098,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2025","dateComplaintFiled":"11/30/2025","vin":"1FMJU1JT1JE","components":"ELECTRICAL SYSTEM","summary":"I own a 2018 Ford Expedition, and the factory-installed backup camera has progressively failed. Initially, the camera display was intermittent\u2014sometimes showing the rear view and other times freezing or going black. The issue has now worsened to the point that the camera no longer turns on at all when the vehicle is placed in reverse.  This failure presents a significant safety hazard, as the rearview camera is critical for detecting pedestrians, obstacles, and other vehicles\u2014especially in a large SUV with limited rear visibility. The loss of this feature increases the risk of an accident while reversing.  Additionally, this defect renders the vehicle non-compliant with Federal Motor Vehicle Safety Standard (FMVSS) No. 111, which requires all vehicles manufactured after May 2018 to have a functioning rear visibility system. Because the Expedition was sold with this federally mandated safety equipment, the complete failure of the camera should be considered a safety defect.  I am requesting that NHTSA investigate this issue, as it appears to be a widespread problem among Ford vehicles of this model year, and urge Ford to provide a corrective action or repair.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697836,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2025","dateComplaintFiled":"11/06/2025","vin":"1FMJK1MT4JE","components":"POWER TRAIN","summary":"I was driving down the road at 45 MPH, I pushed the accelerator then my vehicle shifted out of drive to neutral, the RPM increased, the car speed decelerated, then the vehicle put itself back in gear severely downshifted so much that my car lost 20 MPH then the engine returned to normal after a violent shake and loud grinding noise.    The car could have caused an accident had there been anyone behind me.  Luckily there were no other cars around me.   I had the vehicle towed to the dealer. They are unable to duplicate the issue I stated but did indicate a skip in cylinders when they hooked it up.  I had the transmission overhauled at 53K when it was not shifting properly. I asked Ford to replace the transmission however they elected to overhaul it.   From time to time the transmission would shift odd but nothing of over concern.  The incident on Nov 3 was very unusual and safety of travel for me.  The vehicle had done something similar earlier that morning but that time it was from a stop and no speed so not nearly as violent as the one later that evening.   The vehicle is currently sitting at a dealer needing a transmission replaced, however the vehicle is 500 miles over the 75K ESP. Ford is refusing to discuss the problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11695895,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2025","dateComplaintFiled":"10/27/2025","vin":"1FMJU1MT1JE","components":"EXTERIOR LIGHTING","summary":"Passenger side daytime running lights (DRL) have dimmed, diminishing daytime visibility . LED bulb may be out. Seems to be a common problem per other Expedition owners. There were no warnings or messages stating problem. The only way to fix the problem is by replacing the entire headlamp assembly ($1,200 plus labor).","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694337,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2025","dateComplaintFiled":"10/18/2025","vin":"1FMJU1HT8JE","components":"POWER TRAIN","summary":"The transmission started jerking and downshifting and and like the brakes was coming on and stoping you and I was pulling out onto the road and it wouldn\u2019t go and I was setting in the middle of the road with oncoming traffic and scared for my life, luckily I didn\u2019t have anyone with me and it moved a little and I was finally able to get it out of the road. This is the problem everyone is having FORD you need to recall these transmissions and replace them with new ones that are better this is a shame and bad business. It is hard enough to afford buying vehicles in this day and time and then it need a transmission that is expensive to replace.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11693180,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"10/13/2025","vin":"1FMJU2AT4JE","components":"POWER TRAIN","summary":"Since November 2024 to date the transmission has reduced power when trying to accelerate thus being unsafe when trying to pull out into traffic. It also will not engage reverse thus again impeding when in traffic. It appears randomly. Verified software has been updated. Ford is saying complete transmission replacement is needed on a vehicle that is only 7 years old.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692517,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2025","dateComplaintFiled":"10/10/2025","vin":"1FMJK1MTXJE","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"The sunroof on my 2018 Ford Expedition is leaking at multiple points and has become stuck and inoperable. The dealership advised that the brackets are broken and the entire sunroof assembly must be replaced. The leak occurs in several areas across the Vista Roof, causing water to enter the cabin. This appears to be related to known design defects already referenced in multiple Ford Technical Service Bulletins (TSB 18-2374, TSB 19-2374, and TSB 21-2292).  Details: I purchased this 2018 Ford Expedition on August 17, 2024, from Battlefield Ford in Culpeper, Virginia, where it underwent a Ford Blue Warranty inspection before sale. The vehicle had approximately 98,000 miles at purchase and now has around 109,000 miles.  Shortly after purchase, I noticed water intrusion from the sunroof area. The vehicle was inspected at Sheridan Ford in Smyrna, Delaware, where technicians confirmed leaks at four separate points, broken sunroof brackets, and recommended complete sunroof replacement. In addition to the leaks, the sunroof is stuck and will not operate properly.  Ford customer service was contacted, but they stated that no assistance or goodwill coverage would be provided. I find this unacceptable given the severity of the issue, the existence of related TSBs, and the potential safety hazards associated with electrical and visibility impairment due to water intrusion.  The vehicle also required brake replacement shortly after purchase, despite being reported as low 3 mm during the Blue Warranty inspection, which raises additional concerns about the adequacy of Ford\u2019s inspection process and potential oversight of critical components.  Safety Concerns:  Water intrusion may affect electrical components, airbags, or roof-mounted sensors, increasing the risk of malfunction or short circuits.  The sunroof\u2019s inability to close or seal properly could result in driver distraction, loss of visibility, or mold and corrosion inside the cabin.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11691176,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"10/03/2025","vin":"1FMJU1HT6JE","components":"SEAT BELTS","summary":"The contact owns a 2018 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while refueling the vehicle, the contact heard an abnormal firecracker-like sound coming from the vehicle. The contact later noticed that the front driver's side seat belt had retracted and was locked. The vehicle was taken to an independent mechanic, where the contact was informed that the seat belt pretensioner had deployed, causing the seat belt to be locked. The vehicle was taken to the dealer, where the same assessment was made; however, the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer was made aware of the failure and advised the contact to continue driving the vehicle even though the front driver's side seat belt was inoperable. The failure mileage was approximately 121,992.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688780,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2022","dateComplaintFiled":"09/22/2025","vin":"1FMJU2AT9JE","components":"POWER TRAIN","summary":"-The transmission shifts hard and often skips a gear while driving -On slick roads it is easy to loose control from the sudden shift and jerk. -Yes, I have taken it to the dealer and they confirmed the problem and said that it is a known issue.  -Yes the dealer has inspected it -There were no warning lamps or messages.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688198,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/18/2025","vin":"1FMJK1KT2JE","components":"POWER TRAIN","summary":"At highway speed the car erratically shifted and lost power most likely due to cdf drum failure in the transmission. It happens randomly due to a known transmission issue. Can you imagine loosing power at hwy speed with a vehicle full of children?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11687713,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2025","dateComplaintFiled":"09/16/2025","vin":"1FMJK1KT0JE","components":"SEAT BELTS","summary":"My vehicle is having the exact same issue addressed in Recall 24S06. Although Ford\u2019s system indicates that my VIN is not included in the recall due to its manufacturing date, my vehicle is exhibiting the same safety defect that the recall resolves. My vehicle was manufactured 2 months prior to the date of manufacture that was included in the recall. My Vehicle is the same year, make and model of the vehicles included. Specifically: The Airbag light is on and received a message that says: The restrains control module has detected a fault with the passenger seatbelt retractor pretensioner circuit , causing drivability and safety concerns.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11687023,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2024","dateComplaintFiled":"09/12/2025","vin":"1FMJU2AT7JE","components":"EXTERIOR LIGHTING","summary":"Drl is only half on seems that this is a common problem and a safety problem for it is a lighting issue","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11684018,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2025","dateComplaintFiled":"08/29/2025","vin":"1FMJK1HT0JE","components":"POWER TRAIN","summary":"The transmission unexpectedly shifts into neutral while accelerating, particularly between 3rd and 5th gear. This is very dangerous, as the car loses power and stalls. This has led to several close calls, such as when merging into traffic or accelerating from a stoplight, which almost resulted in me being rear-ended or t-boned.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11683115,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2025","dateComplaintFiled":"08/26/2025","vin":"1FMJK1KT0JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while driving at various speeds, the transmission independently upshifted and then shifted into neutral. The contact stated that the transmission temperature gauge became elevated, and the vehicle shuddered while accelerating. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the transmission was previously replaced twice before owning the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681843,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"08/20/2025","vin":"1FMJU2AT5JE","components":"POWER TRAIN","summary":"The transmission is not reliable. The vehicle is shifting erratically and the engine RPMs fluctuate drastically. Our safety is at risk when the vehicle will not accelerate when giving the vehicle gas. It is failing when merging onto highways and climbing hills. It has even begun to experience these issues when downshifting improperly. The FORD dealer has confirmed that the transmission is not performing as originally designed. This seems to be a known problem but FORD is not acknowledging the need to assist the customers. Many other owners of the same vehicle with the 10 speed transmission are experiencing the same problems as reported online. This problem first appeared in our vehicle a few weeks ago but has gotten progressively worse in the last few days.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680055,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"08/12/2025","vin":"1FMJU1KT5JE","components":"POWER TRAIN","summary":"As I was driving yesterday, my transmission began making a strange noise and did a hard shift. About 1/2 mile later it made the noise again and downshifted to first and would not shift up. I was able to turn off the main road I was on to a side street where I put the car in park and shut it off to look under and around it. Not seeing anything I got back in and started it. I wanted to try to get it into a nearby parking lot, but after being shut off it began shifting again and I was able to get it home. It has had hard shift issues before and lagging response issues, but this is the first time it has done the downshift and noise. I went to some online forums and found multiple people with a similar issue, one of which suggested reporting it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679021,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/07/2025","dateComplaintFiled":"08/07/2025","vin":"1FMJU1HT6JE","components":"SEAT BELTS","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while her husband was driving at 20 MPH, the front driver's side seat belt exploded, making a loud popping sound, and the seat belt tightened and pulled the driver back into the seat. Additionally, the automatic emergency braking system engaged, causing the vehicle to stop. No warning light was illuminated. The contact's husband stated that the cabin was filled with smoke and an electrical burning odor was noticed.  The driver pulled over, but the seat belt had significantly retracted and was able to be unbuckled after several attempts. The contact\u2019s husband sustained a seat belt mark on the left shoulder, but no medical attention was received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed of that the VIN was included in NHTSA Campaign Number: 25V197000 (Seat Belts); however, the contact stated that the recall notification had not been received and the part to do the recall repair was not yet available. The failure mileage was approximately 26,600.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2025","dateComplaintFiled":"08/05/2025","vin":"1FMJU1KT8JE","components":"UNKNOWN OR OTHER","summary":"On [XXX] my AC stopped working and there was a major burning smell. I took the vehicle in to determine the issue. The service advisor advised me that the motor blower had overheated and burned the wires completely causes a fire hazard. Later to find out there was the same recall under incident number 22S56, but my year vehicle was not included. I called Ford customer service and was told they have heard customers having the same issue with 2018s but has yet to be recalled.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"08/03/2025","vin":"1FMJU2AT7JE","components":"EXTERIOR LIGHTING","summary":"Drl not workingg","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676952,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2025","dateComplaintFiled":"07/29/2025","vin":"1FMJK2AT0JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission shuddered abnormally and unexpectedly downshifted. No warning lights were illuminated. The vehicle was driven to the shoulder of the road. The vehicle was then towed to a dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 129,617.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675830,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2025","dateComplaintFiled":"07/24/2025","vin":"1FMJU1JT0JE","components":"VISIBILITY","summary":"The contact owns a 2018 Ford Expedition. The contact stated that the sunroof made a grinding sound while retracting and failed to close properly. Additionally, the slide cover was unable to close as designed. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact believed that the failure was related to the sunroof motor or the gears, or both. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675392,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2025","dateComplaintFiled":"07/22/2025","vin":"1FMJK1JT2JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. the contact stated that while driving  at 65 MPH uphill, the vehicle lost motive power. The contact stated that the vehicle was sputtering, and the wrench symbol was displayed. There were no warning lights illuminated. The vehicle was taken to the local dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted about the failure and referred to the NHTSA Hotline for assistance. The failure mileage was approximately 135,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675193,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"07/21/2025","vin":"1FMJK1KT2JE","components":"POWER TRAIN","summary":"2 instances have occured while driving. Stored codes are P0562 Charging system voltage low and P07E6 Stuck in Park (6/6/2025) and P07E6 Stuck in Park (7/12/2025). I believe the issue may be related to TECHNICAL SERVICE BULLETIN - Momentary Neutral-Out Condition In Drive - 23-2120 Upon acceleration to pass a car, I heard a loud knock, lost power, let off the gas, an Engine failure error flashed on my screen, regained power and was then able to accelerate again. The potential cost could be $5,600 and potentially higher due to labor. Ford's have been plagued by transmission issues year after year. How many vehicles need to be affected before a formal defect investigation focused on the 10R80 transmission can be made.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673992,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2024","dateComplaintFiled":"07/16/2025","vin":"1FMJU1MT1JE","components":"ENGINE","summary":"The problem is with the cam phasers on the Ford Eco Boost 3.5 V6 Engine. Every morning when the vehicle has been sitting overnight and the engine is cool; the truck makes a loud rattle noise when starting. The rattle goes away within 2 seconds. There are tons of information online pertaining the cam phasers. Ford Motor company is very much aware of this problem on all 3.5 eco boost engines from 2017 through 2020. There have been occasions that if the cam phasers are not replaced there could be major damage to the engine. Knowing it took Ford 4 years for Ford to get it right, this issue should be a recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673612,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"07/15/2025","vin":"1FMJK2AT4JE","components":"ELECTRICAL SYSTEM,ENGINE","summary":"There was a recall for cam phasers etc under 21N03. My car was fixed in 2021 but the parts they put it in were not the updated parts. I was told it was the same recalled parts that they used to replace. Now I am having the same issue again . I am not currently driving my vehicle until it can be remedied. I contacted the dealership and they are not willing to cooperate or work with me. I will attach the report that was done back in 2021 below.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672890,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2025","dateComplaintFiled":"07/11/2025","vin":"1FMJU1MT8JE","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"Just purchased a certified used vehicle.   1)  passenger DTRL is half way burnt out.  Upon reading tons of forums online, I\u2019m seeing this is a VERY COMMON issue.   2) the back up guide lines on the back up camera does not show.   After master reset of the sync system , the lines appeared once.  Since then it has not shown ever again.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672819,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2025","dateComplaintFiled":"07/11/2025","vin":"1FMJK2AT7JE","components":"EXTERIOR LIGHTING","summary":"The passenger DRL is only lit at at the top strip and not the rest of the strip.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"07/10/2025","vin":"1FMJK2AT6JE","components":"POWER TRAIN","summary":"Recall 24E13 was issued for my vehicle on 4/16/2025 and i had repairs done on my vehicle in march. this recall states that catalytic converters may be replaced unnecessarily and the dealership has agreed with me on this. Ford continues to deny me reimbursement for this issue and I paid +/- 3800 for this repair to be done when I am sure I did not need it now.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672308,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2024","dateComplaintFiled":"07/09/2025","vin":"1FMJU1JT1JE","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving approximately 70 MPH, the vehicle lost motive power and failed to accelerate as intended. The contact stated that the power train warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The vehicle was then taken to a dealer to be diagnosed and the contact was informed that the catalytic converter and transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and was repaired; however, the failure reoccurred several months later. The manufacturer was notified of the failure. The failure mileage was 156,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11671657,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"07/07/2025","vin":"1FMJU1MT1JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. The contact had not contacted dealer or independent mechanic. The vehicle was not taken a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact related the failure to Customer Satisfaction Program: 21N03 (Vehicles Equipped with a 3.5L GTDI - Engine Cam Phaser Replacement); however, the VIN was not included in the Customer Satisfaction Program. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 67,850.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11671840,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2025","dateComplaintFiled":"07/07/2025","vin":"1FMJK1LT3JE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"Component/System That Failed: The 10R80 automatic transmission is malfunctioning. It causes harsh shifting, delayed acceleration, hesitation, and unpredictable surging. These issues have been confirmed as part of Ford\u2019s internal TSB 23-2250, which directly references this transmission defect. The vehicle is available for inspection upon request.  Safety Risk: This transmission failure poses a serious safety risk. The hesitation and delay in acceleration occur during merging, turning, and highway driving, which can cause near misses and sudden loss of power. The delayed response time compromises my ability to move safely through traffic.  Reproduced/Confirmed: Yes. The issue was confirmed by Liberty Ford in Fayetteville, NC, after I paid for a diagnostic. The service department acknowledged the symptoms but refused to cover the diagnosis or repair under warranty since no recall was showing under my VIN.  Inspected by Others: The vehicle has not been inspected by the manufacturer directly or by law enforcement or insurance. However, it was diagnosed and documented by an authorized Ford dealership (Liberty Ford in Fayetteville NC).  Warning Lamps or Symptoms: There were no warning lamps or error codes. The symptoms began subtly but became consistent over time. The first noticeable event was approximately in \u201cearly 2025\u201d, with increased severity since then.  I submitted a written complaint to Ford on June 9, 2025, via USPS Priority Mail (Tracking #[XXX]) and also filed a certified safety complaint with NHTSA (Tracking #[XXX]) but have received no response. I am requesting formal investigation and recall action.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11670183,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"06/30/2025","vin":"1FMJU1KT8JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal cranking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where the contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the contact was informed that the vehicle was not covered under the program. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was provided a case number. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669157,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2025","dateComplaintFiled":"06/25/2025","vin":"1FMJU1HTXJE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, unofficially the failure was diagnosed as a failed cam phaser. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not associated with the recall. The contact was advised to take the vehicle to the dealer for a diagnostic test. Additionally, the contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 82,708.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669204,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2025","dateComplaintFiled":"06/25/2025","vin":"1FMJU1KT4JE","components":"WHEELS","summary":"The contact owns a 2018 Ford Expedition. While contact's son was driving at an undisclosed speed, the low tire pressure warning light illuminated. The contact's son drove the vehicle to the intended destination. The contact's son inspected the tires and determined that the front passenger\u2019s side tire was cracked and needed to be replaced. The contact arrived at the location. The contact and son attempted to remove the lug nuts and bolts; however, the OEM provided lug removal tool did not fit the nuts and bolts. The vehicle was towed to the dealer where the contact was informed that in hotter states the nuts and bolts occasionally would become swollen, and the provided lug tool would  not work as intended. The contact requested that all the nuts and bolts be replaced, to prevent the failure from reoccurring. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668927,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2025","dateComplaintFiled":"06/24/2025","vin":"1FMJK1LT3JE","components":"POWER TRAIN","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668676,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2021","dateComplaintFiled":"06/23/2025","vin":"1FMJK1JT2JE","components":"ENGINE","summary":"My 2018 Ford Expedition previously underwent a recall repair for a known cam phaser defect at Fremont Ford in Lander, Wyoming. The cam phasers are part of the engine\u2019s variable valve timing system and are critical for proper performance and safety. Despite the initial recall repair, the exact same issue has returned. I am now experiencing rattling noise at startup, reduced engine performance, and engine hesitation\u2014symptoms consistent with the original defect. When I contacted the dealership, they told me that the issue would not be covered again because too much time has passed. This issue clearly indicates a recall repair failure, which poses a potential safety hazard due to timing chain slack and the risk of engine damage or stalling. Cam phasers are essential to the safe and reliable operation of the engine. I am requesting that NHTSA investigate whether this recall needs to be expanded or whether Ford should be required to cover failed recall repairs like mine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667460,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/11/2025","dateComplaintFiled":"06/17/2025","vin":"1FMJK2ATXJE","components":"SEAT BELTS","summary":"Went to leave for work and as I started my vehicle and pulled my seat belt to put it on and the seat belt pretensioner went off.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"06/16/2025","vin":"1FMJK1JTXJE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while the vehicle was parked and occupied, the gear shifter failed to shift into drive(D). The shift system fault message was displayed. The contact exited the vehicle, opened the hood, moved a wire on the transmission, and the vehicle operated as intended. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was taken back to the dealer and test-driven without failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. No additional assistance was provided. The contact related the failure to an undisclosed TSB. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The approximate failure mileage was 88,992.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666649,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2025","dateComplaintFiled":"06/12/2025","vin":"1FMJU1JT7JE","components":"SUSPENSION,ENGINE","summary":"With only 53500 miles the gears stopped working.  The gear shift pulls and hesitates when changing gears.  The engine pulls when excelerating even at low speeds while struggling to shift.  The Cam is also causing issues with loud start up sounds.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"06/06/2025","vin":"1FMJU2ATXJE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP Mode with the maintenance warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665148,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"06/05/2025","vin":"1FMJU2AT5JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked, and the transmission shifted hard. There was no warning light illuminated.  The contact stated that the failure occurred while driving on a busy highway. The contact and five minor children were inside the vehicle during the failure. The contact feared for her and her families safety. The vehicle was taken to the dealer where it was diagnosed with CDF drum failure. The contact was informed that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664689,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2025","dateComplaintFiled":"06/03/2025","vin":"1FMJU1KT3JE","components":"ENGINE","summary":"After taking my car in for a service bulletin and being told that the noise that was happening in my car was just a noise, I found out that my cam phasers needed to be replaced out of warranty. Driving down the road my car had a decrease in power and could have resulted in a wreck as I was not able to speed up correctly on the interstate.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664690,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"06/03/2025","vin":"1FMJK2AT7JE","components":"ENGINE","summary":"My car started having cam phaser issues and caused a decrease in my ability to increase speed when on the interstate. This could have resulted in injury.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664235,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2025","dateComplaintFiled":"06/01/2025","vin":"1FMJK1HT7JE","components":"POWER TRAIN","summary":"My wife was driving home from a sports class with my kids in the car. She went to make a left turn against oncoming traffic and the car completely lost power. Pressing the gas did not give any power to the car and the car felt like it was in neutral. if the car did not have enough power at the time of the turn to make it through the oncoming lane, it would have been hit by the oncoming car endangering the lives of the occupants of both vehicles. Our vehicle continued to exhibit the same behavior and I drove it to the dealer. While on the way to the dealer it had 2 powertrain failures before I got it there (30 miles away). The dealership ran diagnostics and said it would be best to get a new tranny as opposed to overhaul since the vehicle only has 90,000 miles and is less than 7 years old. We ended up getting it towed to a local transmission shop who confirmed the diagnostic. They said the seal on the CDF drum plate failed and there was nothing that could be done to stop it. The tranny was rebuilt with all new parts, half a dozen of them upgraded parts from Ford. Upon researching the symptoms, I found this vehicle exhibited a neutral out condition and Ford wrote a technical service bulletin because this issue is so common. I'm frustrated because my family could have been seriously injured or killed because of a known issue that Ford knows about yet chooses to not fix even though this issue puts passengers in life threatening situations. I would not have known about this issue prior to my car exhibiting the neutral out behavior. My local transmission shop has all the parts that were taken out of the transmission and they are available for inspection.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2025","dateComplaintFiled":"05/27/2025","vin":"1FMJK2AT4JE","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, there was a loud clanking sound coming from the vehicle with smoke coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed and determined that the heater hose and cam phaser had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662806,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"05/23/2025","vin":"1FMJU2AT8JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated while the vehicle was parked, the gear shifter was shifted into drive; however, the vehicle failed to respond as intended. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662808,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"05/23/2025","vin":"1FMJU1KT1JE","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"I have had several issues with this vehicle throughout the years I have owned it. The current issues I am writing about include: transmission failure and replacement, rear passenger door no longer opening and continued issues with the Catalytic convertors. When it comes to the transmission it was unsafe to drive as the gears continued to slip while driving and cause the vehicle to temporarily loose power. This could have resulted in an accident. The vehicle is currently having the transmission replaced at a repair shop where they confirmed the issues. They will also be looking at the other two issues as well. The door not opening poses a huge safety concern as we are only able to use one rear door for entering and exiting.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662307,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2025","dateComplaintFiled":"05/21/2025","vin":"1FMJU1HT5JE","components":"ENGINE AND ENGINE COOLING","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662325,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2025","dateComplaintFiled":"05/21/2025","vin":"1FMJK2AT7JE","components":"POWER TRAIN,ENGINE","summary":"2018 Ford Expedition Max 4wd; For the last 4 years I have consistently (1-2x a year) brought this car into a ford dealership for the transmission failing to go into gear at random times while driving under normal conditions.  Even though multiple TSB's had been sent out, they \"couldn't replicate\" or \"no codes found\" or \"the transmission tech is 4\u20136 weeks out\"... nothing was done. Twice while merging into on coming traffic the transmission has been stuck in a gear, will not accelerate or go, and the entire dash illuminates with all the flashing symbols.  I'm just glad my children were not in the car with me.  It was terrifying.  Now, the week of May 18, 2025, I'm back for my annual transmission issue as it stalled on 4/26/2025, and I almost was hit by an 18 wheeler, the ford dealership said \"you need a transmission overhaul, TCM reprogram, and there is internal failure, the CDF drum comes apart and Ford is aware they have a faulty seal.\" The total to fix is $8,214.25 and guess what, NONE of it is covered. I have kept my vehical serviced and always taken care of it. But I will have to pay the price to fix it, or worse if there is a car accident.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662107,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2025","dateComplaintFiled":"05/20/2025","vin":"1FMJU2ATXJE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the Check Engine warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 117,000.\u00a0","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660389,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2021","dateComplaintFiled":"05/12/2025","vin":"1FMJK1MT7JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that occasionally while driving on the highway at 70 MPH, the vehicle lost motive power and failed to accelerate above 70 MPH. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was not fault found with the vehicle. The vehicle was not repaired. The contact referenced Emission Recall: 24E13; as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11659933,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"05/09/2025","vin":"1FMJK2AT6JE","components":"POWER TRAIN,ENGINE","summary":"1. The issue involves the transmission and camshaft components of the vehicle. Despite the fact that both the transmission and camshaft were replaced by the Ford dealership after purchase in 2018, the vehicle continues to experience problems. These components have been inspected by the dealership, and the vehicle is available for further inspection upon request. 2. The vehicle\u2019s loss of power during highway driving and while attempting to accelerate poses a significant safety risk. On several occasions, the vehicle has lost power while making turns or driving on the highway, nearly causing accidents with other vehicles. This has been a very frightening experience for us, as the sudden loss of power could have led to a collision. 3. Yes, the problem has been confirmed by the Ford dealership, which replaced the transmission and camshaft components. However, the vehicle continues to run roughly, indicating that the issues have not been fully resolved. These repairs were not covered under warranty, and we had to pay for them out of pocket. 4. The vehicle has been inspected by the Ford dealership multiple times. Despite the repairs, the problems persist. The vehicle has been regularly maintained and garage-kept. 5. There were no warning lamps, messages, or error codes indicating the problem before the failure. However, there has been a loud ticking sound when the vehicle is started and running, which started to occur after the initial repairs. The vehicle has had no other prior indicators to suggest the underlying issue.   We purchased the vehicle brand new with only 11 miles on it it currently barely has 70k miles on it. We dropped the vehicle off at the beginning of August 2024 and didn't get it back until almost the end of October, with us needing to bring it back to the dealership for more checks/repairs in December of 2024. We have to pay out of pocket and are without a vehicle because of the constant issues and safety concerns. we can provide receipts and more docs","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11659732,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2025","dateComplaintFiled":"05/08/2025","vin":"1FMJU1KT8JE","components":"POWER TRAIN,ENGINE","summary":"Cam phaser failure, yes, available for inspection. This disrupts the engine's timing and can lead to oil pressure issues as well as engine stalling or engine damage. Yes, confirmed by ford dealer. No, not been inspected by manufacturer or others. No warning lamps yet but the noise was the first indicator and it began about 6 weeks ago.  My 2018 Ford Expedition is experiencing cam phaser failure. I had an extended warranty that i have not reached the mileage for yet but the date causes me not to be able to have it fixed under warranty. This is a very expensive repair and I am finding out more and more of these vehicles in this age range are having the same problems. I would ask that Ford be required to pay for this repair. I have reported this to Ford and received a case number of  [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11659470,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"05/07/2025","vin":"1FMJU1KTXJE","components":"EXTERIOR LIGHTING","summary":"Defective daytime running light, passenger side, that does not fully illuminate. I\u2019ve noticed this on several of the same make, model, and body style (with the same DTRLs).","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11658149,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"05/01/2025","vin":"1FMJK2AT4JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted without warning. The transmission also shifted hard, and the vehicle jerked while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The transmission was rebuilt. The following day while driving approximately 65 MPH, the transmission shifted hard, and the contact became aware that transmission fluid was leaking from the vehicle after exiting and inspecting the vehicle. The vehicle was towed to the dealer who diagnosed the vehicle with transmission failure and replaced the transmission. The contact stated that the transmission still shifted hard while driving and the message that the engine was overheating was displayed. The vehicle was returned to the dealer who had rebuilt the new transmission. After having the third repair, the failure recurred. The vehicle was returned to the dealer but was not yet diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656566,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"04/24/2025","vin":"1FMJK1HTXJE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle, the engine made an abnormal sound. The check engine warning light was illuminated. Additionally, the vehicle failed to accelerate intermittently while driving. The vehicle was taken to the dealer, who related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11655666,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"04/20/2025","vin":"1FMJU1JT3JE","components":"POWER TRAIN,SEAT BELTS,ENGINE","summary":"Cam phaser and timing chain assembly is beginning to fail. Ford has a CSB out on this problem but is unwilling to repair or replace components.   Transmission has had to be replaced be cause of failure at 100000 miles.   I\u2019ve had to replace the water pump twice on my Expedition.   Driver side seat belt no longer retracts.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11655491,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2025","dateComplaintFiled":"04/18/2025","vin":"1FMJK2ATXJE","components":"POWER TRAIN","summary":"I cash purchased a 2018 Ford Expedition on [XXX] - I have a 90 day warranty and purchased an extended 2 year warranty. I've taken the vehicle  back twice to Auto Nation in Denver Co for transmission issues. The transmissions slips and makes a horrible nose when it shift. I can't drive it due to it being unsafe to drive. I do not feel safe driving the vehicle. Auto Nation continues to declining to repair the vehicle. I've owned the vehicle for 2months and maybe drove it for only 100 miles due to the unsafety. Ford has know issues with these 10speed transmissions. I was never informed by the dealer of these know issues therefore was sold a lemon.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11654122,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"04/11/2025","vin":"1FMJU1KT7JE","components":"POWER TRAIN","summary":"In January 2025, we had issues with the transmission not shifting smoothly while out of town. While driving on the freeway at around 65MPH, in traffic, the transmission suddenly downshifted from 10th to either 3rd or 4th gear immediately slowing the vehicle. We almost got rear ended and tried to get over to the shoulder. By the time we could get over, which took about a minute, the transmission recovered itself and went back into the correct gear. We arrived home, took the truck in and was told the transmission needed to be rebuilt. There was a known issue with the transmission in these vehicles. We paid to have the transmission rebuilt.  In April 2025, we heard rattling in the engine. We took it in and was told the Cam Phasers were bad and needed to be replaced. Another known issue. We have had the cam phasers replaced in 2020 under warranty. We had them reprogrammed again in 2022 for a recall. Now we are having to replace them again out of pocket. We again, paid for the repairs and got the vehicle back.  I called Ford customer service and asked about any programs or reimbursement for these known issues. (Ref # [XXX]) I was told there are none at this time, despite Ford knowing they have issues. Ford has done nothing to correct the problems, but is obviously aware of the issues. Our vehicle only has about 50K miles and has had the most repairs on any vehicle that I've ever owned. We have already purchased the vehicle, and I'm having to \"purchase\" it a second time with the high cost of repairs. At the very least, Ford should repair the defective parts and cover the cost of such repairs.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653644,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2025","dateComplaintFiled":"04/09/2025","vin":"1FMJU1KT4JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle on several occasions, there was a fast-banging metallic sound coming from the engine compartment. The vehicle was taken to a dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653658,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2025","dateComplaintFiled":"04/09/2025","vin":"1FMJU1HT8JE","components":"AIR BAGS,SEAT BELTS","summary":"Driver side seat belt air bag popped while driving down the road and now the seat belt will not retract. shows that this is a known issue in my year model but this is not a recall for my specific vin.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2025","dateComplaintFiled":"04/09/2025","vin":"1FMJU2AT8JE","components":"ENGINE","summary":"Cam phasers are making a loud rattling noise.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653170,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"04/07/2025","vin":"1FMJU2AT1JE","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, there was a loud clanking sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with cam phaser failure. The vehicle had been taken to the dealer two previous times for unknown repairs. The vehicle was not repaired for the most recent failure. The vehicle was taken to an independent mechanic and the repair was pending. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653271,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/07/2021","dateComplaintFiled":"04/07/2025","vin":"1FMJK1KT3JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition Max. The contact stated that while driving at various speeds, the vehicle was jerking slightly. The vehicle was taken to the dealer, where the transmission computer software was updated; however, the failure recurred while driving. The vehicle was taken back to the dealer, where the contact was informed that the vehicle was attempting to learn the contact's driving pattern and was operating as designed. The contact stated that while driving approximately 55 MPH, the vehicle jerked and experienced an unintended transmission downshift into first gear. A message advising that the power train was disabled and to take the vehicle to the dealer was displayed. The contact stated that the failure recurred several times while driving, causing the contact to sustain whiplash and neck pain. The contact stated that she was already afflicted with osteoporosis on the neck and spine, and her husband was afflicted with heart disease. The contact was concerned that the failure could further damage their health. The vehicle was taken to the dealer, where it was diagnosed with transmission failure, and the dealer provided an estimated fee for the transmission replacement. The contact was informed that the vehicle was not covered under warranty. The vehicle was then taken to a transmission specialist, where the same assessment was made. The mechanic informed the contact that the vehicle could be repaired for a cheaper amount. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer informed the contact that they would consider covering 40 percent of the expense. The failure mileage was approximately 25,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652521,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2024","dateComplaintFiled":"04/03/2025","vin":"1FMJU1LT3JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated that the vehicle was making an abnormally loud ticking sound on cold starts, while idling, and while driving. The vehicle was taken to the dealer, where the sound was associated to a cam phaser failure; however, the vehicle was not diagnosed or repaired. The contact related the failure to Ford Campaign Number: 21B10. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to verify whether the vehicle was covered. The failure mileage was approximately 122,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652543,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"04/03/2025","vin":"1FMJK2AT6JE","components":"POWER TRAIN","summary":"Transmission issue: Vehicle will sometimes not go into gear. When I pull out into traffic sometimes vehicle will not go into gear. Mostly occurs with 2nd and 4th gear but has happened with other gears as well. Also when shifting g into gear sometimes it takes a while and sometimes he vehicle jerks during shifting.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652005,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"04/01/2025","vin":"1FMJK2AT9JE","components":"POWER TRAIN","summary":"The car will drop into neutral while on the highway.  This happens mostly when trying to accelerate to merge into traffic, down shifting to pass someone etc.  Once the car goes into neutral you lose all power.  This presents a safety risk as you can be trying to pass someone or merge into traffic and your vehicle stops accelerating.  This happened to me when trying to merge onto a busy freeway.  I had to pull to the side to avoid getting into an accident.  Then once on the side of the road i had to get the car back into gear and then work to merge from a dead stop.  Apparently this is a known issue called a neutral out.  Once this happened to me the transmission had to be rebuilt.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2024","dateComplaintFiled":"03/26/2025","vin":"1FMJK2AT1JE","components":"POWER TRAIN","summary":"The transmission suddenly and violently knocked from drive into neutral while driving. I had the vehicle towed home, and have been driving it until the suspect part finally breaks for good.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650451,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2025","dateComplaintFiled":"03/25/2025","vin":"1FMJU1KT9JE","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle, there was a loud clanking sound coming from the engine compartment. The check engine warning light was illuminated. The contact stated that while driving at an undisclosed speed, the failure recurred with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11646966,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2024","dateComplaintFiled":"03/07/2025","vin":null,"components":"EXTERIOR LIGHTING","summary":"The passenger side day time running light led halo is partially not working-Daytime Running Light defective. Several customers affected for the same reason all over internet.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11646063,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2025","dateComplaintFiled":"03/03/2025","vin":"1FMJU1JT7JE","components":"POWER TRAIN","summary":"I bought the vehicle used with 108,xxx miles on it in May of 2024.  In July I had in the repair shop for one issue and noticed there was an issue with the Auto Start/Stop.  When the Auto Start/Stop is engaged and the brake is depressed it jams into first gear like a standard vehicle when the clutch is released to early.  Transmission fluid was checked to be low so it was refilled.  I was told to change my driving habits, which is what I did.  I no longer use it because it still has the issue. Move forward to December 2024. I was driving and realized it was skipping 2nd, 4th,  and sometimes 6th gears.  Upon further research I found that it was normal to happen.  When I was driving it home on February 20 I lost 1st, 2nd, and 3rd gear.  I was close enough home where I was able to get home.  When I got home I restarted and still had no lower gears.  I let it sit for a couple of hours and drove it again and I had the normal gear shift.   I called the dealership and had an appointment scheduled.  I was told from that appointment a brand new transmission was needed or a transmission overhaul was needed to fix the issue.  I was told to contact Ford Customer Support to find out if there were any options about the warranties that may be out there or recalls about the 10-speed transmission. When I called Ford about the possibility of my 10-speed transmission being under the recall for the transmission I was told that because the VIN did not need to recalled.  Upon further research I have found multiple people with this issue in this vehicle.  Ford would not cover anything as the vehicle is out of warranty and over 100,000 miles.  I was told to file a claim with NHTSA because of the risk it may cause others, but at this time there was nothing more that could be done.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645718,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2025","dateComplaintFiled":"03/01/2025","vin":"1FMJK1JT7JE","components":"POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"What component or system failed or malfunctioned TRANSMISSION, and is it available for inspection upon request YES  How was your safety or the safety of others put at risk? I WAS DRIVING ON A MAJOR 8 LANE HIGHWAY AND COULD NOT EXCELERATE SAFTLY TO GET OUT OF THE WAY OF TRAFFIC  Has the problem been reproduced or confirmed by a dealer or independent service center? YES  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES, MANUFACTURER FORD & AAMCO TRANSMISSION  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, NO and when did they first appear THE CHECK ENGINE LIGHT CAME ON RIGHT AFTER THE TRANSMISSION STOPPED WORKING PROPERLY. FIRST THE TRANSMISSION WOULD NOT EXCELERATE AND THEM THE CHECK ENGINE LIGHT CAME ON THIS TRANSMISSION HAS FAILED 3 TIMES KEEPS LEAVING ME STRANDED ON THE SIDE OF THE HIGHWAY.  EVEN AFTER REPAIRS HAVE BEEN DONE WITH AAMCO  PLEASE HELP ME I AM SCARED TO DRIVE MY TRUCK TRANSMISSION KEEPS FAILING","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645592,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2025","dateComplaintFiled":"02/28/2025","vin":"1FMJU1JTXJE","components":"POWER TRAIN,ENGINE","summary":"The truck suddenly loses power while driving. Then goes back to normal. Most recently but not only time I lost power on interstate, the dash blinks see manual. I was almost hit by vehicle behind me as i was unable to continue accelerating. Similar recalls for my year and make of vehicle include powertrain control module reprogram for cam phaser rattle and automatic engine idle shutdown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11644726,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2024","dateComplaintFiled":"02/25/2025","vin":"1FMJK1KT1JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that the vehicle made an abnormally loud rattling sound during cold starts. The check engine warning light was illuminated. An unknown dealer was notified of the failure and provided an estimate for the repair. The vehicle was taken to Worldwide Automotive, where it was diagnosed with cam phaser failure. The mechanic replaced the cam phasers. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall or Customer Satisfaction Program. The failure mileage was approximately 85,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643472,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2024","dateComplaintFiled":"02/18/2025","vin":"1FMJK1HT5JE","components":"POWER TRAIN","summary":"The 10R80 transmission does not work. This is a know problem with Ford, would be nice for them to actually take action and fix the problem they know they have. They have replacement part that fixes the problem, would be nice for them to stand behind their car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11642792,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2024","dateComplaintFiled":"02/14/2025","vin":"1FMJU1KTXJE","components":"EXTERIOR LIGHTING","summary":"Daylight light led lighting is halfway off.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11642600,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2025","dateComplaintFiled":"02/13/2025","vin":"1FMJK1LT0JE","components":"POWER TRAIN","summary":"The contact owns 2018 Ford Expedition. The contact stated that while driving uphill at 35 MPH, the transmission struggled to shift into gear, and upon depressing the accelerator pedal the RPM became elevated, until the transmission shifted into gear allowing to vehicle to continue driving. The contact stated that the message \"See Owner\u2019s Manual\" was displayed. The contact drove the vehicle to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission control module had failed and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 122,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11642252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2025","dateComplaintFiled":"02/12/2025","vin":"1FMJK2AT5JE","components":"POWER TRAIN","summary":"Ford had to rebuild rear differential.  The transmission failed, too.  Both unacceptable especially at 62k miles and zero utility usage including trailering or 4wd.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11641664,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/10/2025","vin":"1FMJK2AT7JE","components":"UNKNOWN OR OTHER","summary":"When it is below freezing and there is snow/condensation on the door windows the door lock can get stuck/frozen closed. Many times the door will unlock and open to get in but once I get to my destination I can't get the door open to get out of my car. This has happened on all the doors at different times. We get stuck and I have to crawl out another door that will unlock. There isn't a way to manually pull the door unlocked because the knob goes into a hole so you can't pull it up. Also, sometimes when I run remote start the door will not unlock and open to get into the car. I also have children in car seats, this would be a major safety issue in an emergency if we couldn't get out.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640922,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2023","dateComplaintFiled":"02/05/2025","vin":"1FMJK1HTXJE","components":"ENGINE","summary":"The service engine light has come on and off (and stayed on, in some instances) for a few years. The alert in the Ford app states that there is a problem with my vehicle's emissions and exhaust system. I have taken it to my local Ford dealership many, many times. When the vehicle is \"throwing codes\", as they call it, it has to do with the cam phasers. I have had the recall on the cam phasers done already, but they refuse to fix it again under the recall because \"the part numbers have changed\". Same cam phaser issue, but the same exact parts have different part numbers than they did 2 years ago, so now Ford doesn't have to fix it? The problem has been ongoing since 2020.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11639143,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2025","dateComplaintFiled":"01/28/2025","vin":"1FMJK2AT1JE","components":"WHEELS","summary":"The wheel nuts on my vehicle are defective. The Ford Dealership had to replace all twenty-four of them for \"swelling\". Evidently, the design of these wheel nuts (Ford part number ACPZ 1012 M) makes it impossible to remove without destroying them because of their defective design.  According to Ford Customer Care, these parts are considered wear items and are not covered under warranty. In my opinion, wheel nuts may be considered a safety item, should they fail or if they are not removeable with customary tools during roadside emergencies.  I purchased this vehicle new in October 2018 and since then several Ford Dealerships have said they have issues installing and removing with these particular wheel nuts, and most are destroyed in the removal process.  They have voiced their concerns to Ford with no remedy thus far. I am told these parts are also on various models of F-150 trucks. While I do not expect NHTSA to issue a recall for this issue, I would hope that a voluntary recall program could be enacted by Ford wherein these wheel nuts are replaced free of charge when service is performed requiring the wheels to be removed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11636452,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2024","dateComplaintFiled":"01/17/2025","vin":"1FMJU1HT1JE","components":"POWER TRAIN","summary":"Transmission delays or goes into neutral when accelerating. I have had a couple close calls when making left hand turns across 2 way roads. Another close call during a merge where the vehicle seemed like it just decided not to go. I  research the issue and found TSB23-2250. This should be a safety recall and not just a service bulletin. Ford knows they installed faulty products on the roads and could leave to very serious accidents. This TSB is not a wear and tear item, this is due to faulty programming and parts. GM uses the same transmissions on their products with out nearly as many issues as ford.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11635324,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2025","dateComplaintFiled":"01/10/2025","vin":"1FMJU1JT9JE","components":"POWER TRAIN","summary":"I am writing to express my dissatisfaction with the response I have received regarding the cam phaser replacement for my 2018 Ford Expedition. Why is my vehicle not covered under the Cam Phaser Customer Satisfaction Program 21N03, where 100% of the amount was covered under this program. I had my vehicle diagnosed from Malloy Ford with TSB 23-2148 VCTS replacement. My vehicle has extremely low mileage for being a 2018 with only 44,000 miles.   After contacting Ford Motor Company\u2019s Customer Service, I was informed that the faulty cam phasers on my vehicle are not showing under the Field Service Action report. I am aware that for the cam phasers to be marked as faulty within the Field Service Action (FSA) records, the issue must first be diagnosed and repaired under the 21B10 Powertrain Control Module (PCM) program for the Cam Phaser Rattle. Once this procedure has been performed, if the problem persists, the cam phasers can then be replaced under Customer Satisfaction Program 21N03 \u2013 Cam Phaser Replacement.   Despite this clarification, I remain extremely dissatisfied with the outcome the NHTSA and Ford Motor Company has done to remedy this issue for millions of customers. I believe more can be done to address this issue promptly under the know Customer Satisfaction Program 21N03. The rattle from the cam phasers remains a persistent problem and has not been resolved.  More needs to be done to help the millions of customers that are experiencing these issues and help them to avoid the outgrows repair bills only caused by Ford Motor Company using cheap parts.    Please help remedy this situation.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634805,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"01/08/2025","vin":"1FMJK1LT7JE","components":"EXTERIOR LIGHTING","summary":"The passenger side headlight assembly has a led daytime running light strip that has burnt out and is a common issue with this model car","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634895,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2025","dateComplaintFiled":"01/08/2025","vin":"1FMJU1LT1JE","components":"POWER TRAIN","summary":"I was on a road trip of about 900 miles. My vehicle at the time had 103,000 miles. All maintenance service intervals had been complied with since I purchased vehicle new. About half way through the trip the transmission started acting up. I was on the highway between 75 and 80 mph when it suddenly downshifted in a jerk then it failed to accelerate. This whole time I was pressing the gas pedal and my speed continued to drop and the vehicle jerking forward and back. I was able to put it in \u201cmanual\u201d selectable speed and regain control.  I had the vehicle inspected at my destination and the dealer could find no fault codes and fluid check was good.  My vehicle continued random jerky shift changes at the most dangerous times. I still got no check engine light or any such failure or service alerts.  On my return trip home, it did it again. This time I was watching all the gauges. I noticed my engine coolant temp spike to 240 degrees and my transmission fluid temp spiked at 247degrees. Outside air temp was 40 degrees and it was three occupants and no towing involved. The dangerous jerking and random transmission shift changes continued. After about 30 minutes of reduced speed driving on the highway the temps dropped. However the shifting was hard and erratic.  I took the vehicle to the dealer after returning home. I now need a whole new transmission.  This situation was extremely dangerous as to the uncontrollability of the slam shifting of the gears causing a rapid change of speed. I am very fortunate I was not in a wreck! In my research of this problem, I found I was not alone. It is a terrible design by Ford. It  gives no warnings other than slamming you around in the vehicle. Something must be done!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11629991,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2024","dateComplaintFiled":"12/10/2024","vin":"1FMJU2AT8JE","components":"ENGINE","summary":"Faulty Cam phasers  The cam phasers in this vehicles  makes  an undesirable noise, such as a rattle when starting the engine or a knocking noise when idling.  Vehicle has at times experiences Poor acceleration, Rough engine running, Tapping or rattling noise when the engine is idling and hot","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628625,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"12/03/2024","vin":"1FMJK1KT7JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated that there was an abnormal clunking sound while starting the vehicle. The contact stated that while driving a undisclosed speeds, the engine overheated. The contact stated that there was an extremely loud knocking sound coming from the vehicle. The check engine warning light was illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 21N03. The vehicle was taken to an independent mechanic who determined the failure was related to the cam phasers. The vehicle was taken to the local dealer, who confirmed there were no associated recalls. The vehicle was diagnosed, and it was determined that the water pump needed to be replaced. The water pump was replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11627126,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2024","dateComplaintFiled":"11/24/2024","vin":"1FMJU1JT6JE","components":"POWER TRAIN","summary":"When oil in the transmission is still cold, even when engine has wormed up to operation temperature, the transmission is shifting hard, specifically it shifts the hardest from 4th gear into 5th. For a moment car has no acceleration, and then it slams into a 5th gear. I also noticed that the transmission shifts from 4th into 1st, then into 5th. It lasts about 30 seconds. It casing a safety issue when I merge onto a busy road, and  try to get up to speed, car would not respond for those 30 seconds causing traffic to catch up and slam on their brakes to avoid rear ending my vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625889,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"11/18/2024","vin":"1FMJK2AT9JE","components":"POWER TRAIN","summary":"Transmission Issue: We have experienced clicking with our transmission for years and have expressed our concerns to our Ford service department. Their response has always been that it was normal.  Now our vehicle has started to lose power when shifting between 2 and 4 gear.  The vehicle will lose all power, for anywhere between 3 and 7 seconds, and then violently shift into gear and launch forward.  The RPM's will stay around 3-4 thousand for 2 to 3 seconds and then the transmission will operate normally.  It is very infrequent, but it has happened on very dangerous roads such as [XXX]  and [XXX]  in California.  It is very scary when it happens, and I fear that I will be rear ended because of it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"11/04/2024","vin":"1FMJU1JT3JE","components":"ENGINE","summary":"Engine sound when car turns on.  Took the car to personal mechanic and a Ford Dealership both confirmed sound of engine when started.  Can hear a sound (ticking/clicking) when idling.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621788,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2024","dateComplaintFiled":"10/24/2024","vin":"1FMJU1JT6JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated that upon starting the vehicle, the vehicle made an abnormal rattling sound. There was no warning light illuminated. The contact related the failure to Ford Campaign Number: 21N03. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 67,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619756,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"10/14/2024","vin":"1FMJK2AT0JE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"Since purchasing the vehicle we have had extensive issues with the driveability of the car.  Leading up to the eventual full transmission replacement, we surfaced the issues below repeatedly for over a year and a half.  Yet, we were always told \"everything is fine\" \"we couldn't duplicate what you are describing\" or \"the vehicle has to learn how you drive\".    Biggest Issues:  - Poor shifting of gears with sudden jerking and/or random accelerations - Vehicle not accelerating - acts stuck  - Loss of 'power' vehicle does nothing  - Eventually complete transmission failure in the middle of an intersection  The transmission was completely replaced in Fall of 2023.  Mind you this was only after I elevated my concerns to Ford Corporate who sent a specialist to investigate.  Only then did Koons Ford acknowledge that yes there is a \"big problem\".  Yet, since the repair the jerking and power issues have continued.  When we followed up immediately after the repair we were told again \"vehicle has to learn how you drive\".  So I waited 3000 miles and reached out again and was told I needed to go to the dealership and drive it with a technician in the car (yet again, not taking my word seriously).  Then this summer the issues intensified and eventually the power boosters failed and needed to be replaced.  This vehicle is NOT safe and Ford has misled me along the way.  It has been a constant fight to get them to help us.     Bottom line, this is our primary family vehicle as we have five children, four of whom I drive around daily.  It is not safe or reliable.  The vehicle has almost led to three major accidents, where I was stuck with cars honking at me.  It's pretty pathetic when friends and coworkers frequently say \"you don't have your car again?!?  What's wrong with it now?\"  Please I kindly ask that you hold Ford fully accountable.  I am now aware that when I inquired about a buy back in 2022, I should have not been told \"no you are not eligible\".","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619409,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2024","dateComplaintFiled":"10/11/2024","vin":"1FMJU1MT8JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended.  The contact stated that the vehicle was shaking and jerking. In addition, the contact stated that the vehicle misfired.  The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission.  The contact was informed that the transmission needed to be replaced.  The vehicle was not repaired. The dealer was made aware of the failure and advised the contact that the repair was not covered under any unknown recall. The manufacturer was made aware of the failure but provided no assistance.  The failure mileage was approximately 117,836.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618139,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2024","dateComplaintFiled":"10/04/2024","vin":"1FMJU1JT4JE","components":"SUSPENSION","summary":"Front struts faulty. Drivers side blew and all the fluid leaked out and the passenger side was leaking. Unknown safety issue but the vehicle only has 42,000 miles and has never been off road. Still has original tires, shouldn\u2019t struts last longer than tires? The problem was confirmed by my local Ford dealer. I paid $1467.72 to have them replaced which is ridiculous for a vehicle with such low mileage. In my research I have found that this may be a widespread problem but there has been no recall. No warnings.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616741,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2024","dateComplaintFiled":"09/26/2024","vin":"1FMJU1MT9JE","components":"ENGINE","summary":"Cam phaser issue. Chatter noise on cold start up. Guess this is a very common issue with this engine and vehicle","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616181,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2023","dateComplaintFiled":"09/24/2024","vin":"1FMJK1KT1JE","components":"POWER TRAIN","summary":"When we drive long distance or up in altitude a coolant temperature indicator comes up and says it is high, it hits about 132 degrees going up any sort of hill and then goes down after a few seconds, this doesn't seem to be normal.  We took to a Ford dealership and tried to have them replicate the issue but they could not, we have replaced the coolant hose and it is still happening, there is no leak ANYWHERE.  If Ford can't figure out this problem then who can?  We have also had the transmission replaced around 120K miles which I feel is ridiculous, it was putting my family in danger when we were driving, we had NO CHOICE.  My Ford app is also giving me a service engine soon warning, saying that my emissions and exhaust system are failing, why would all of this happen after shy of 6 years?  This warning started happening 06/11/23.  We feel like we received a lemon vehicle, we also cannot use the sunroof, my stepping boards do not want to work, my mirrors when locking and unlocking my vehicle just click I have to manually adjust them...I take very good care of my vehicle (regular oil changes/premium gas) and to receive ALL of these issues if highly disappointing....I can't trade it in with all the issues and I can't even get HALF of what we owe...","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616069,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2024","dateComplaintFiled":"09/23/2024","vin":"1FMJU2AT5JE","components":"POWER TRAIN","summary":"When driving, the transmission feels like it is slipping and doesn't transfer power to the wheels.   The effect is that you have a loss of power, especially when accelerating to enter the highway or to pass someone.   The power train on this vehicle has a 5 year warranty, and our vehicle is 6 years old.   This vehicle has the 10 speed transmission (10R80) that shows many issues online both before and after this 5 year warranty period.    This isn't just a warranty issue, as the loss of power when entering a highway or executing a pass is dangerous.  I will indicate an issue date, but this has been a multiple recurring issue for many months.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11615544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2024","dateComplaintFiled":"09/20/2024","vin":"1FMJK2AT4JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that upon start of the vehicle, an abnormal, knocking noise began to emit from the engine without warning. The vehicle was taken to a dealer where a diagnostic was performed; the diagnostic showed that the engine's timing chain was defective and needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle had not been repaired. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11615143,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2024","dateComplaintFiled":"09/18/2024","vin":"1FMJK2AT8JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The mechanic related the failure to Ford Campaign Number: 21N03. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 103,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614779,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2024","dateComplaintFiled":"09/16/2024","vin":"1FMJK1MT4JE","components":"WHEELS","summary":"Lug nuts could not be removed using Ford's lug wrench.  All lug nuts seemed to be slightly oversized preventing lug wrench from fitting.  Had I been out on the highway needing to replace a tire, it would have required specialized assistance. I had to replace all lug nuts in order for lug wrench to be an option in the future.  I do still have the old lug nuts.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613886,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"09/10/2024","vin":"1FMJK2AT2JE","components":"POWER TRAIN","summary":"The vehicle on multiple occasions has failed to shift up through the various 10 gears and in other occasions failed to properly accelerate as needed resulting in a muted and unsafe merge onto highway traffic. This has also led to the vehicle speed on highways to be limited to 40 MPH forcing us to pull over on a busy high speed highway and stop and restart the vehicle to have the transmission and power train respond properly. The 10 transmission appears to be the reason for the dangerous situation.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2024","dateComplaintFiled":"09/06/2024","vin":"1FMJK2AT4JE","components":"ENGINE","summary":"Engine knock (cam phasers) when starting vehicle. Happens whenever the vehicle has been sitting a few hours. The vehicle has been brought to the manufacturer dealership regarding the noise and when brought to their attention that it may be the cam phasers they remarked they hope it isn\u2019t. Problem not fixed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613044,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2024","dateComplaintFiled":"09/06/2024","vin":"1FMJK2AT7JE","components":"POWER TRAIN,ENGINE","summary":"I brought my vehicle in for inspection and there is an issue with the cam phasers and timing.  The cam phaser issue is a known Ford Expedition issue that they addressed and extended warranty coverage.  I have been bringing my vehicle for routine maintenance, oil changes, tire rotations etc to both Koerner Ford of Syracuse, NY and more recently Dave Pirro Ford in Skaneateles, NY.  I had an extended warranty that I purchased that recently expired.  During many visits to the dealerships the cam phaser issue was never addressed even though it would have previously been covered under warranty and now is not.  I would like to know my options as this issue is now going to cost over $6,000 to fix.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/29/2024","vin":"1FMJK1MT7JE","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while operating the vehicle, there was a coolant leak underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the coolant hoses were faulty and needed to be replaced. Additional, while driving at various highway speeds the vehicle lost motive power and would not properly accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610663,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2024","dateComplaintFiled":"08/24/2024","vin":"1FMJK1JT3JE","components":"POWER TRAIN","summary":"Transmission will up shift when accelerating then all of a sudden go to first gear at highway speeds.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609978,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"08/21/2024","vin":"1FMJK2AT7JE","components":"POWER TRAIN,ENGINE","summary":"My Expedition just hit 83,000 miles and has a clean title. We purchased it approximately a year and a half ago to drive around our 4 children. Around 73K miles, the catalytic converter went bad and had to be replaced. Fortunately, this was covered by a warranty. Not long ago we began to notice some rough shifting and a rattling when we turned the car on, though the rattling would stop once the engine warmed up. This week, we experienced a sudden aggressive lurching in the vehicle at 50mph accompanied by a sudden check engine light. In addition, it was accompanied by a loud, constant rattling. We were driving with our children when this happened and it scared us all. I drove it very slowly to the dealership first thing the next morning as it felt as though it could break down at any moment. It's currently at the Ford dealership, though still available for inspection, and they have said that we will need a new timing system and possibly a new engine. In addition, there are signs that our transmission is also going to need replaced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609728,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2022","dateComplaintFiled":"08/20/2024","vin":"1FMJU1JT8JE","components":"ENGINE","summary":"Cam phasers make noise when the car is starting, indicative of poor cam phaser design and performance. It seems clear that Ford is aware of this problem (program 21B10) but refuses to provide support for faulty parts now that that limited program has ended.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11607561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2024","dateComplaintFiled":"08/09/2024","vin":"1FMJK1JT9JE","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed and determined that all 4 VTC cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 \u2013 Supplement #4 which the vehicle had previously been repaired under; however, the cam phasers were not replaced. The contact stated that only a software update was performed. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 141,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11607628,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2022","dateComplaintFiled":"08/09/2024","vin":"1FMJU1JT0JE","components":"POWER TRAIN","summary":"When accelerating to pass on four lane highway at approximately 65 mph, transmission went into neutral as I pressed on the accelerator and had no power. This occurred twice where we almost got hit from behind. Almost got rear ended as the car would no go back into gear without shifting into neutral. There were no warnings or lamps. Took to dealer and they said it was normal but could rebuild it for 5,000 dollars. It\u2019s not normal. My family\u2019s life shouldn\u2019t be in danger because of this defect. This happened dangerously twice at 62,000 miles and at 84,000 miles. Now transmissions is missing gears all the time at 95,000 miles. A transmission should not be sold that can\u2019t last more than 64,000 miles and has these types of issues. There are hundreds of people online all reporting the same problems and lawsuits. Please recall these defective transmissions.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11607274,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"08/08/2024","vin":"1FMJK2AT0JE","components":"POWER TRAIN","summary":"This car is a 2018 Ford Expedition with the 3.5L eco-boost and 10 speed transmission with 95,000mi. So it started as just some rough shifting from time to time but got worse after driving through some mountains, after about a week the transmission went from rough shifting to actually feeling like going into neutral and then jerk into gear. Our two week trip went from nothing to acting like it can't find the gear to go into. I've only noticed it going from second to third to fourth and I've taken it to two shops and they can't get it to act up but it still remains after fluid change and reprogram from the dealer.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11607275,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2024","dateComplaintFiled":"08/08/2024","vin":"","components":"ENGINE","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11607012,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2024","dateComplaintFiled":"08/07/2024","vin":"1FMJU1HT3JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated the vehicle stalled and was jerking with the transmission warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired.  The dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 154,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606070,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2020","dateComplaintFiled":"08/02/2024","vin":"1FMJK1KT7JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact stated owns a 2018 Ford Expedition. The contact stated that the vehicle experienced a rattling sound emitting from the engine compartment and the VIN was included in a Warranty related coverage for the cam phasers to be replaced. Approximately 4 years after the cam phasers were replaced, the rattling sound returned. The contact stated that the sound mostly occurred during cold starts, and intermittently after the vehicle had warmed up. The check engine warning light illuminated signaling a catalytic convertor failure. The contact researched and learned of Customer Satisfaction Program with the NHTSA ID Number: 10201090 (Engine and Engine Cooling). The vehicle was taken to the dealer where it was diagnosed that the cam phasers had failed again and needed to be replaced. The dealer confirmed that the VIN was not included in Customer Satisfaction Program with NHTSA ID Number: 10201090 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the Customer Satisfaction Program or under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 51,084.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606176,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2024","dateComplaintFiled":"08/02/2024","vin":"1FMJU2AT8JE","components":"SUSPENSION","summary":"The contact owns a 2018 Ford Expedition. The contact stated that on several occasions when the vehicle was started, there was a rattling sound coming from the engine compartment. The contact stated while driving on several occasions at various speeds, the body of the vehicle had shifted. The vehicle was taken to a dealer where it was diagnosed and determined that the passenger\u2019s side front axle seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602451,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"07/15/2024","vin":"1FMJU1HT8JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated that upon starting the vehicle, he heard a loud rattling sound coming from the engine compartment that dissipated once the vehicle reached an operational temperature. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N03 (Engine Cam Phaser Replacement) Engine and Engine Cooling. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 48,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11601449,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2023","dateComplaintFiled":"07/12/2024","vin":"1FMJU1KT8JE","components":"POWER TRAIN","summary":"On [XXX] my wife was driving with my three children from Virginia to Michigan after my step-fathers sudden passing. While driving on the interstate in Ohio, the vehicle began shifting abruptly and violently. The wrench light also came on the dash along with a message recorded in the Ford App stating \"Powertrain Malfunction.\" My wife pulled into a rest stop and called me hysterical, stating that the vehicle was jerking so bad upon acceleration that she was afraid to cause an accident.   Since we purchased an extended warranty (third-party CarMax), we found a nearby auto shop in network and I drove down from Michigan to meet my wife and get the vehicle to the shop (Tuffy). After inspection, Tuffy stated that the entire transmission would need to be replaced, but that they were on back-order through the local Ford Dealership and could take up to 12 weeks.  I also contacted Ford to see if there was any remaining manufacture warranty, but was told the the 3 year/ 36k mile warranty was expired. So I continued and had the vehicle repaired through Tuffy. After several weeks, the transmission was replaced, I flew up to Ohio and drove the vehicle back to Virginia.  However, a couple of months later, I discovered that the vehicle, in fact, had a 7 year/ 100k extended powertrain warranty that Ford omitted when I originally contacted them. Ford was reluctant, but ultimately reimbursed me for the out-of-pocket expenses for the repair due to their mistake many months later.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600788,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2024","dateComplaintFiled":"07/10/2024","vin":"1FMJU1KT8JE","components":"POWER TRAIN","summary":"On July 6th, I was driving our vehicle with my wife and 3 children when it began jerking and shifting abruptly and the dash produced a wrench and check engine light. I reduced speed and exited the highway drove under 25 mph the remaining 10 minutes back to our home.  The erratic jolting/ jerking of the vehicle could have caused a serious accident had we been in any traffic or higher rates of speed.  Unfortunately, I reported a similar issue on August 19, 2023 (NHTSA ID Number 11539517). At that time, the vehicle was serviced at a local Ford Dealership and we were told that the auto shop that replaced the transmission did not clear out old computer codes which caused the jerking/ jolting shifting. Ford cleared the codes and stated that the vehicle was repaired.   The vehicle operated safely again until this recent incident. The vehicle was towed and is currently at the Ford Dealership.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598630,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"07/03/2024","vin":"1FMJK1HT9JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the transmission slipped and became stuck in gear. The contact stated that the accelerator pedal was released and depressed, and the transmission shifted to the next gear very rough. The power train warning light was illuminated. The contact stated that while driving approximately 20 MPH, the vehicle started shaking and lost motive power. The contact stated that the vehicle failed to accelerate as intended. The contact stated that the accelerator pedal was pumped for the vehicle to accelerate as needed. The vehicle was steered to the side of the road and restarted. The vehicle was taken to an independent mechanic however, the mechanic was unable to replicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 41,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598429,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"07/02/2024","vin":"1FMJU2AT0JE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"My 2018 expedition has been repaired by Ford dealership three times. The vehicle started with a hesitancy to shift into reverse then eventually a hard jerk into gear. following that, it began to hesitate to accelerate and rattle and shake hard enough to shake the steering wheel. The powertrain loss warning came on ford pass. Ford dealership said it was transmission and rebuilt it. Three weeks following the repair the very same shaking, rattling and crunching sound started again with power loss. It was intermittent and dealership said with no codes they couldn\u2019t recreate the issue and so no help. The following day on the highway, it started again. I was attempting to stop at a red light and with my foot on the brake, the vehicle attempted to lurch forward and try to go despite the brake. Thankfully, the light turned green and the car in front of me moved. As I continued to drive, I was left stranded with the codes showing actuator failure and cam shaft failure. The dealership then said it was the cam shaft and all actuators that needed to be replaced this time. The SAME rattling and shaking and power loss they said was caused by the transmission they rebuilt 3 weeks earlier but now it is caused by the cam shaft. So 2 repairs later and 4 weeks, it did it again and this time it caught on fire and burned a hole in my hood. The dealership called me the day after I had it towed into the dealership smoking staying it was the heater hoses that caused the shaking, rattling and power loss. Said they could have it fixed the next day. It is a disaster. It is a major safety issue and I am still paying payments on this car that ford cannot fix. This car needs to be recalled and they need to refund for cost of vehicle. This car is going to kill someone!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597607,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"06/28/2024","vin":"1FMJU2AT6JE","components":"POWER TRAIN","summary":"My 2018 Ford Expedition started having transmission issues around 49600+ miles. The warranty was 5 years or 60,000 miles. I was out of the  5 years and they will not fix it. I have researched the issue and it seems Ford knew the transmission used in the 2018 models was defective but never notified me. There are class action lawsuits in California on the same issue as well as many disgruntled consumers on the internet. My truck doesn't shift properly and I have almost been in accidents because it stalls and doesn't shift into gear. I have tried everything with Ford to help cover the replacement cost which is $8,000 but they only offered me $4,000. This is a verified issue that they know about in several of their vehicles but they have not notified their customers or did anything with a recall. I am asking for a complete investigation and recall on this issue and hope that you can assist me and all the other consumers who are driving unsafe Ford vehicles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2024","dateComplaintFiled":"06/28/2024","vin":"1FMJU1MT8JE","components":"UNKNOWN OR OTHER","summary":"Automatic  transmission is causing slipped gears, harsh shifting, jerking, and hesitation. I am almost met with accident couple of times with my family. Whie driving car suddenly shift from 10 gear to 5th gear causing erratic behaviour. While waiting in the Signal for Green light, and when we press the accelerator. Car is not moving at all from first gear.erratically shift to 6th gear.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596836,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2024","dateComplaintFiled":"06/26/2024","vin":"1FMJU1JT2JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. The vehicle was taken to several independent mechanics, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under Ford Campaign Number: 21N03. The contact stated that the repair failed to fix the vehicle. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596852,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2023","dateComplaintFiled":"06/26/2024","vin":"1FMJK1JT9JE","components":"ENGINE","summary":"Cam Phasers failing  Rough running and poor acceleration   Problem has been confirmed by a dealer  Vehicle has not been inspected by manufacture, police or insurance   No warning light on, but grinding when cold start. This is the second time it\u2019s occurred! We had it fixed prior about 20,000 miles ago. I called Ford Customer service and they directed me to the NHTSA.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2024","dateComplaintFiled":"06/25/2024","vin":"1FMJK1KT1JE","components":"POWER TRAIN","summary":"Transmission on this vehicle is at failure, it revs to about 3 with no go.  I will be driving an all of a sudden it revs and does not go, on a side street, on a highway, in the morning and at night.  I am terrified to drive my vehicle, especially with my children.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595501,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2024","dateComplaintFiled":"06/20/2024","vin":"1FMJK1KTXJE","components":"UNKNOWN OR OTHER","summary":"The large sunroof is made of cheap plastic mechanics and will no longer close as a plastic piece has come off the track. Causes safety issue. The vehicle is available upon request. The window not being sealed if turned over the passenger will be injured with glass shards or distracted while driving as the window will not close. The vehicle has not yet been inspected but is at the Ford Dealership being looked at. There were no other symptoms of the problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595519,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"06/20/2024","vin":"1FMJK1KTXJE","components":"UNKNOWN OR OTHER","summary":"The Transmission is slow to respond leaving inhibited acceleration. Not being able to accelerate while pushing down on the gas pedal when entering the freeway is a major concern and could be costly to others life and mine. While making a turn during a green arrow, a collision is bound to happen. Dealer is currently reviewing vehicle. No warning lights for transmission present at time of transmission failures.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595257,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"06/19/2024","vin":"1FMJK1MT2JE","components":"POWER TRAIN","summary":"Vehicle has loud clacking sound at startup (cold startup). Repair shop diagnosed as Faulty Camshaft Phasers. Repair shop also noted there was a notice that covered assistance that ended 1/1/23 at some point.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594643,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2024","dateComplaintFiled":"06/16/2024","vin":"1FMJU2AT8JE","components":"ENGINE","summary":"Defective Cam phaser's in 3.5l Ecoboost engine","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594374,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"06/14/2024","vin":"1FMJK1KT5JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact was concerned about a fluid leak coming from the engine. The vehicle was taken to a local dealer where it was diagnosed with an engine oil leak. The local dealer referred the contact to the NHTSA Hotline. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594220,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"06/13/2024","vin":"1FMJK1KT7JE","components":"ENGINE","summary":"This vehicle is used as my daily driver, multiple times in the past 3 or so months the 10 speed has lost connection with the car itself, meaning as I am driving the gear will not catch and I am not able to accelerate. I have been on I10 going 70 MPH and go to accelerate and the gear just slips and it does not catch for about 10 seconds. This is extremely dangerous as my car just suddenly starts to slow down and I'm not able to do anything on a major hwy. In addition to this, when I am driving the gear are shifting very hard. I can feel the vehicle jump multiped times during the course of a 15 minute drive.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592202,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"06/03/2024","vin":"1FMJU1JT7JE","components":"ENGINE","summary":"when I start the SUV in the morning, it makes a very loud rattling noise.  it appears that its a very well known issue w Dry start.  My mechanic stated that Eco boost 3.5 L 2018 expeditions have many of those issues (possible to a bad Phasers).  the vehicle only has 35k miles on it, and was starting without noise before.... (I will attempt to include a short video)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11587265,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2024","dateComplaintFiled":"05/06/2024","vin":"1FMJU2AT8JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle, the engine made loud rattling sounds. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The failure mileage was approximately 96,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586086,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2024","dateComplaintFiled":"04/30/2024","vin":"1FMJU1JT6JE","components":"UNKNOWN OR OTHER","summary":"Transmission is slipping and harshly stopping randomly. Won\u2019t go into park sometimes. Very unsafe. I have heard this is a common thing with the 2018 ford expeditions.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585955,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2024","dateComplaintFiled":"04/29/2024","vin":"1FMJU1KT3JE","components":"POWER TRAIN","summary":"My transmission started slipping in and out of gear or getting stuck in a gear. I was driving down the highway and my car got stuck in 4th gear after I had to slow down for a car in front of me. I was almost rear ended due to this. Not to mention many other times when trying to speed up, it slipped and wouldn't allow me to increase speed correctly. Took it to Ford and apparently it was a known issue with the 10 Speed Transmission and had to replace the CDF drum. I'm also having issues with my Cam phasers apparently even after being told by the dealer in 2021 that the noise was nothing to worry about after they did the reset.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584969,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2024","dateComplaintFiled":"04/24/2024","vin":"1FMJU2AT6JE","components":"POWER TRAIN","summary":"Transmission has failed twice on the highway with no warning, leading to abrupt slow down and could have caused an accident","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583510,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"04/17/2024","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the driver became aware that the coolant level was low. The contact stated that the engine was making an abnormal rattling sound. The front wheel was making an abnormal sound. There were no warning lights illuminated. The service engine error message was sent to the Ford pass. The vehicle was taken to the local dealer, where it was diagnosed that the water pump, cam phaser, hoses, solenoid, and timing chain needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who completed the repairs. The manufacturer was contacted and opened a case. The failure mileage was approximately 100,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11582968,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2024","dateComplaintFiled":"04/15/2024","vin":"1FMJK1MT7JE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"\u201cShift system fault\u201d flashes on dash and car suddenly and violently shakes and loses power at higher speeds when trying to accelerate. Also heard a metallic grinding/metallic rattle noise under the car and could not accelerate. Has happened multiple times over the last year and a half.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11582942,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2024","dateComplaintFiled":"04/14/2024","vin":"1FMJK1JT0JE","components":"UNKNOWN OR OTHER","summary":"On [XXX] it Looked like I had a tail of a bird in my exhaust. My husband pulled it out and said the tailpipe is packed with junk. Upon clearing it out it looked like a wig or hair extensions. After googling this disgusting matter we found some Ford mufflers are defective and they have what looks like a hairy discharge. Didn\u2019t know if it was safe to drive. Called Montrose Ford in Fairlawn, OH and said they\u2019ve only seen this one other time in 35 years. They are aware of the situation. I have  4 kids and I feel that Ford put my life and the lives of my family on the line with the filled up exhaust from the muffler discharge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575499,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2023","dateComplaintFiled":"03/05/2024","vin":"1FMJU1HT7JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that when the vehicle was first started during a cold morning, there was an abnormal clanking sound coming from the engine compartment. The contact stated that once the vehicle had idled for several minutes, the abnormal sound stopped. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 21N03 Cam Phaser Replacement (Engine), but the contact was informed by the dealer that the vehicle was no longer covered under warranty. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571650,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"02/13/2024","vin":"1FMJU1MT8JE","components":"ENGINE","summary":"Engine light came on so we took the company car into the Ford dealership. Just received a phone call that the Cam Phasers need to be replaced and it will cost around $4000 to fix. Seems like of the research I have done this is a common problem for this years model but cant find any recalls for this issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570436,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2024","dateComplaintFiled":"02/06/2024","vin":"1FMJK1KT9JE","components":"ENGINE","summary":"It looks like Ford is aware of the Cam Phaser issue but is not doing about it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569969,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2023","dateComplaintFiled":"02/05/2024","vin":"1FMJK1KT1JE","components":"POWER TRAIN","summary":"The transmission stopped working after hit 80k mileage","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569794,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2024","dateComplaintFiled":"02/04/2024","vin":"1FMJK1HT6JE","components":"POWER TRAIN","summary":"Transmission would fail in 1st and 4th gear and stall entire vehicle at any speed. Vehicle would lose all power on highway or coasting down roads. Nearly caused us to be rear ended many times. Entire transmission needed to be rebuilt. Parts were backordered for months. Car was in and out of the shop for months at a time. Ford did not provide a loaner vehicle. Transmission still shifts hard and stalls occasionally","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569819,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2024","dateComplaintFiled":"02/04/2024","vin":"1FMJK1JT4JE","components":"POWER TRAIN","summary":"The transmission will shudder while accelerating, vehicle will shift gears up and down randomly, not allowing me to accelerate while on a road with traffic. The transmission will slam/clunk into gear while driving. When that happens, there is not power and your bot accelerating anymore and it's really unsafe in traffic. While coasting to a stop the transmission will hard shift/clunk and the gears go down whilst coming to a stop.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569481,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"02/02/2024","vin":"1FMJK2AT6JE","components":"UNKNOWN OR OTHER","summary":"The air conditioner does not blow cold air when turned on.  This vehicle was manufactured in the same facility as the other recall on 2018 Ford expeditions manufactured in Kentucky for the air issues. The recall for those vehicle show manufactured in January of 2018 to February of 2018. However, my vehicle was manufactured December of [XXX] but has the same issue. We noticed the air was not working about 6 months after purchasing it (bought in colder weather) and did not learn of the previous recall until now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11568128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"01/26/2024","vin":"1FMJK1JT6JE","components":"POWER TRAIN","summary":"At around 55,700 miles the transmission started slipping. Within a few days (less than 100 miles), the transmission would thud and lurch as well. On 2 occasions, one while accelerating at a traffic light and one while making a left hand turn), the vehicle lost power and would not continue celebrating from 3/4 gear. During both instances, my children were also in the car. The second occurrence almost resulted in us being t-boned by oncoming traffic. We took the vehicle to ford and they acknowledged the problem and stayed there was a tech bulletin about it. However we were 2.5 months (but not miles) outside of warranty and the repair was several steps and would result in costs up to $15k! We attempted to call ford as during the time of we were outside the warranty, I had a baby (high risk pregnancy) and then had to wait several weeks for an appointment as well. Corporate ford flat out ignored us as well as the dealer who tried to advocate on our behalf as this was such a severe and dangerous issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11567536,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"01/24/2024","vin":"1FMJK2AT0JE","components":"WHEELS,SERVICE BRAKES","summary":"While parked on an incline, the truck's wheels disengaged and it rolled down backwards. The emergency brake was set. The vehicle has a known defect but the dealership will not expedite the repair.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11566812,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2024","dateComplaintFiled":"01/21/2024","vin":"1FMJU1HT5JE","components":"VEHICLE SPEED CONTROL","summary":"I am experiencing delays in transmission shifting when the vehicle is cold.  This behavior has recently started at about 85k miles.  I have taken to dealer and had the transmission oil changed and Ford recommended cleaning the solenoids (at my cost).  The dealer also resets the controller to relearn as well. I experienced the issues while driving away after the work, but I have been asked to drive around for a week and see is the problem 'goes away'.  We'll see.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11566203,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2024","dateComplaintFiled":"01/18/2024","vin":"1FMJK1MT5JE","components":"POWER TRAIN","summary":"About two weeks ago my 2018 Ford Expediton Max Platinum 4x4 started exhibiting harsh shifting from 3 to 4 gear.  Since then it has gotten worse.  Harsh shifting, delayed shifting, harsh engagement of gear, or sometimes not engaging at all leaving me in a a very unsafe position on the road.  It appears Ford is very aware of the danger and issued MULTIPLE TSB's about this issue.  Vehicle has not been inspected by Ford as the service time is over 6 WEEKS LONG due to the very same issues are widespread.   There were no warning lamps or messages before the failure began happening.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11566092,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"01/17/2024","vin":"1FMJU1HT4JE","components":"FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while driving 45 MPH, the vehicle lost motive power inadvertently. The contact was able to pull to the side of the road. The contact was able to restart the vehicle after several attempts; however, the vehicle sputtered while restarting. The contact was able to continue driving. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V392000 (Fuel System, Gasoline); however, the VIN was not included. Additionally, the dealer informed the contact that oil was leaking from the timing valve cover and the front struts. The dealer also informed the contact that the transmission lines were leaking. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564345,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2024","dateComplaintFiled":"01/09/2024","vin":"1FMJU1KTXJE","components":"POWER TRAIN","summary":"In looking up recalls for my vehicle I see several relating to transmission issues with the 2018 Ford Expedition. I contacted Ford they said there were not any recalls for my specific vehicle, however my transmission is experiencing problems I see in other recalls. Specifically when the car is put in park and it rolls forward or back depending on the angle.  The other issue is the transmission did not engage when accelerating then it made a noise like something was loose in the transmission.  I backed off the accelerator and the transmission engaged again. A warning light came on briefly when it made the noise then disappeared.   Ford took down my information the case # is CAS47105525","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564136,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2024","dateComplaintFiled":"01/08/2024","vin":"1FMJU2AT4JE","components":"POWER TRAIN","summary":"I turned onto a road and when I pressed the gas to accelerate, the vehicle wouldn\u2019t move. I put the vehicle in park, turned it off and back on and into drive and it let me accelerate. When I got to the red light, I  stopped then went to accelerate when it turned green and the vehicle went in reverse and the engine light turned on. Both incidences could have resulted in an accident if there were other vehicles on the road at the time.  The dial that changes gears and/or the transmission abruptly stopped working. I took it to the dealership and do not have the diagnostic results yet. They have confirmed issues with shifting gears so far.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11562920,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"01/01/2024","vin":"1FMJK1MT6JE","components":"EXTERIOR LIGHTING","summary":"Defective daytime running light, passenger side, that does not fully illuminate. I\u2019ve noticed this on several of the same make, model, and body style (with the same DTRLs).","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11562251,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2023","dateComplaintFiled":"12/28/2023","vin":"1FMJU2AT3JE","components":"POWER TRAIN","summary":"Gears are slipping, vehicle loses power, clunking noises, ghost spanner icon on dashboard, jerks heavily sometimes when going from park to drive, shift system displays on dash after noises.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11559007,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2023","dateComplaintFiled":"12/07/2023","vin":"1FMJK1JTXJE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated that when the vehicle was started, there was a grinding sound coming from the front of the vehicle. The contact stated that the sound was more evident at the initial start-up. The contact took the vehicle to the dealer who diagnosed that the cam phasers had failed and needed to be replaced. The vehicle had not been repaired. The contact was informed that the failure was a known failure. The manufacturer had been made aware of the failure. The approximate failure mileage was 46,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553631,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2023","dateComplaintFiled":"11/05/2023","vin":"1FMJK1MTXJE","components":"POWER TRAIN","summary":"The transmission will drop to 1st gear from 3rd or 4th gear. The RPM\u2019s will rev high, the vehicle will not accelerate. This is available for inspection if you\u2019d like to see it.  I was almost rear-end when I couldn\u2019t get the vehicle to accelerate. Another time I was on the interstate and in 10th gear, I let off the accelerator pedal and the gear went to 9th gear, as I went to push back on the accelerator to speed up and the vehicle wouldn\u2019t shift to 10th gear and again started to slow down, I immediately got over to head towards the side of the interstate. This is going to cause me to be rear-end if I can\u2019t accelerate when I intend to accelerate.   I can recreate this issue once the transmission is over 200 degrees (operating temperature).  I have talked to several dealerships and transmission technicians. They believe the CDF Drum Clutch Hub bushing has slipped. The is a 2018 model, so this was BEFORE Ford Motor Company made the updated design to stop the bushing from slipping by create a \u201clip\u201d to stop the bushing.   This has not be officially inspected as most dealers are telling me 30-40 days and 7-12 weeks before they can even look at it. They say their transmission tech is booked way out. This makes me wonder why\u2026 upon my research these 10r80 transmissions have this problem. Ford even corrected the design (becuase obviously it was a faulty design, otherwise Ford wouldn\u2019t have made this updated change).  It does have a code saying \u201cEngine Not in Park\u201d.  But displays no check engine light. It throws lights and warnings when it starts to rev high and says to \u201csee manual\u201d.  Someone needs to do some research on these 10r80 tranmissions and Ford needs to correct this faulty design on models that have the bushing slipping. It\u2019s not right that Ford corrected it for the latest models to only leave the older model customers high and dry and in the way of danger. Ford can make this corrective action, but what will it require from the public?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552919,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2019","dateComplaintFiled":"10/31/2023","vin":"1FMJU1KT3JE","components":"ENGINE","summary":"Ford Motor Company David J. Johnson Service Engineering Operations  He sent Customer Satisfaction Program [XXX] on November 19, 2021, to all U.S. Ford and Lincoln Dealers.  This program extended the warranty coverage of the engine cam phasers.  I purchased my vehicle on 11/22/21.  It is my belief that this repair should have been covered by Ford/Lincoln before this vehicle was sold to me.  We purchased an extended warranty protection plan (from MPP) when we purchased the vehicle.  When the issue was reported to MPP they refused to cover the repair as well.  It was reported to them a second time and we were told that the mileage had exceeded our plan limit and we were denied a second time.  We believe that this vehicle should have been repaired before it was sold to us (Ford TSB proves that they knew this was a problem).  It has not been repaired and we are faced with paying a bill of $4500-$5500 on our own.  We are looking for guidance on the next steps that we should take in regard to this repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551639,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2023","dateComplaintFiled":"10/24/2023","vin":"1FMJK1HT5JE","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I've had a couple of issues with my expedition since day 1.  When I click on my memory seat to adjust seat/mirror etc. the front mirrors (not the encasement) will turn in one direction and sit there and click until I manually adjust the mirror(s). Today is 10/24/23 and starting yesterday, I was in rush hour traffic and noticed my motor sounded different.  Then while headed to work it just started jumping and popping in and out of gear.  I am in stopped traffic at one minute and the next be going 70 mph then back to stuck in traffic.  So, my fear is driving this thing and it totally failing and it causing a serious wreck to myself and others!  This needs to be addressed or I will never own another Ford.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550721,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2023","dateComplaintFiled":"10/18/2023","vin":"1FMJU1KTXJE","components":"POWER TRAIN","summary":"I have had issues with my Expedition not shifting gears properly/slipping gears. This usually happens during acceleration. Rpm will rise but act as if I\u2019m in neutral and significantly reduce my speed, then with a hard thunk it will jerk my car into gear. This has happened twice on the freeway, once almost causing me to be rear-ended with my children in the car. The other car had to swerve off to the side to avoid hitting me. The dash will flash a shifting warning light and go away almost as soon as I get the chance to look at it.   The other times have happened on main roads in town. Thankfully where it\u2019s easy enough to pull off to the side when this happens. But even so, it\u2019s starting to happen more often and at slower speeds where I\u2019m accelerating maybe 5-10 mph faster.  Just today, and the reason I am finally posting a complaint, my car slipped out of gear and when it finally slammed back into gear, the force was so strong that it whipped me forward and caused me to brake in the middle of rush hour traffic. Not only that, but it went out 2 more times on my way home and now I\u2019m hearing a rattling noise under my car (which is probably metal shavings). The only thing on the dash this time was a yellow warning reading \u2018see manual.\u2019   This is my family vehicle that I use to transport my kids to school, sports, etc. So they are in the vehicle with me about 95% of the time. I am honestly afraid this will happen again at the wrong time while they\u2019re in the car with me. Is Ford waiting for a death to happen before they address this issue? Just do a basic search on Expedition transmissions and it\u2019s all over the place. So many people are having the same issue and forking out so much money to replace or have their transmissions rebuilt.   I have taken my vehicle in just for them to tell me they can\u2019t recreate the issue and therefore nothing can be done. No codes are pulling and it drives fine.   Ford needs to address this and recall their 10R80 transmissions!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550246,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2021","dateComplaintFiled":"10/16/2023","vin":"1FMJK1JT7JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated during cold starts, there was an abnormal rattling sound coming from the engine compartment. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to accelerate as needed. No warning lights were illuminated. The vehicle was taken to the dealer who diagnosed a failure with the cam phasers. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549809,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2023","dateComplaintFiled":"10/13/2023","vin":"1FMJU1JT7JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that on start-up there was a rattling sound coming from under the hood of the vehicle. The check engine warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing chain and VCT actuator and solenoid 02 sensor needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle was taken to an independent mechanic where the vehicle was also diagnosed, and it was determined that the oxygen sensor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 107,762.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549081,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"10/09/2023","vin":"1FMJK2AT6JE","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Our 2018 Ford Expedition Max caught fire while on a test drive after repairs at Canby Ford. It completely caught fire and is a total loss. We were supposed to pick up the car an hour later. If our kids were in the car strapped into car seats, there may not have been enough time to get them out. They could have died. The mechanic who was driving saw the engine smoking and jumped out (he was at risk). The whole car was gone within 2-3 minutes. In my opinion it exploded as all the windows were blown out. The motor block melted, and the front end of the car is gone. There is a report with Canby Oregon Fire Department. Most people would assume it was overheating,  get out and open the hood with their family still in the car. If that had happened people could have died.   There were no check engine lights on when we took it to Ford. It was just close to the end of a warranty and there was an engine rattle we wanted fixed. Please come look at the car to investigate. It is at an independent insurance valuation company.  I asked the manager of Canby Ford if he would report it to Ford Motor Company, he said no it would just go through their insurance. Ford needs to recall all of the expeditions so someone doesn't die in a fire. Ford already settled on the 2021 Ford Expedition and there are fires on older models and similar F150 Trucks. There are many reported fires without a recall. Please recall all the expeditions and investigate all the other Ford Vehicle fires swept under the rug. We don't want someone else to die due to a lack of action. The previous Ford Expedition settlement is not enough as it only covers 2021. If nothing is done, we plan to go public on the news with the photos, hopefully we can say NHTSA did something (or we can say NHTSA did nothing). Other families are at risk, they need to know to get out fast cause it could catch fire or explode. They need to not assume the engine is overheating (as I would have done 2 months ago) it could be on fire .","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548597,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2021","dateComplaintFiled":"10/06/2023","vin":"1FMJK2AT8JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving 25 MPH, the transmission was slipping, and the vehicle failed to exceed 25 MPH while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed. The contact stated that the dealer replaced the valve body instead, because the manufacturer warranty department declined to cover the transmission replacement. The failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 36,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547784,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2023","dateComplaintFiled":"10/02/2023","vin":"1FMJU2AT5JE","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"When car is stopped, the engine dies and it reads on screen \u201c place car in park to restart engine\u201d. This is not the automatic  stop/start. Car has died a handful of times when in stopped traffic or at red lights. Sometimes taking several seconds to get engine running again. Brand new battery. Herb Chambers Ford dealership used diagnostics on 9/29/23 and \u201cdid not find anything broken\u201d.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2023","dateComplaintFiled":"09/29/2023","vin":"1FMJU2AT6JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle, the contact heard an abnormal sound and knocking coming from the engine. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the variable cam timing phaser was the failure and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547357,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/29/2023","vin":"1FMJU1HT1JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that upon starting the vehicle in the morning, he detected an abnormal fluttering sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 66,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547166,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2023","dateComplaintFiled":"09/28/2023","vin":"1FMJK1JT0JE","components":"POWER TRAIN,ENGINE","summary":"The auto stop/start feature fails to work properly and causes the vehicle engine to stop running while on the road. The warning message \"AUTO START/STOP, SHIFT TO P THEN RESTART ENGINE\" comes up and you have to put the vehicle in park then restart the engine. This has been confirmed by the dealer (wife was driving it with the tech) and we have to pay $550 plus a diagnosis fee of $150 to get them to resolve this safety issue. Our extended vehicle warranty coverage won't cover it because it's a valve and reprogramming issue, not a part replacement. There are several mentions of this on a google search for the problem, yet Ford isn't covering any of the repair for a known issue. The rep at the Ford dealer said there is even a techincal service bulletin about the issue. Complete failure of the company to resolve this safety issue and charge the consumer for this.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546383,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2023","dateComplaintFiled":"09/25/2023","vin":"1FMJU1HT7JE","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My vehicle has been making a very loud rattling sound upon starting.  I reached out to the Ford service department about this and they said the cam phaser is failing but the customer satisfaction program has expired and they will no longer cover it.  I never received a letter from Ford regarding this customer satisfaction program (I hadn't moved since buying the car, so it wasn't an address problem); they blamed the DMV and said they are the ones that mail out the letters and don't know why I didn't receive it.  They quoted me $3,300 to fix it.  I obviously can't afford that so I took my vehicle back and continued to drive it.  Today the check engine light came on and I noticed my vehicle is sluggish to accelerate.  Upon researching cam phasers failing I found this: \"You could also lose power suddenly while you are driving. This problem puts you at risk of an accident and exposes others on the road to a dangerous situation. \".    I believe the cam phaser problems in the 2018-2020 Expeditions should be a recall.  It is a safety issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545483,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"09/19/2023","vin":"","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that when he started the vehicle in the morning, the engine made an abnormal rattling sound.  The vehicle was taken to the dealer to be diagnosed. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544610,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2021","dateComplaintFiled":"09/14/2023","vin":"1FMJK2AT7JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the engine made abnormal sounds. The vehicle was taken to the dealer. The vehicle was diagnosed, and the contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543551,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"09/09/2023","vin":"1FMJU1KT7JE","components":"POWER TRAIN","summary":"In July of 2023, while driving on the highway and depressing gas pedal, the transmission seemed to disengage from engine. The vehicle lurched, making control difficult and putting me in a position of being unable to get a response when steering vehicle. The vehicle rapidly lost speed making a rear end collision possible. The engine began racing forcing me to release gas pedal completely until I could gently depress pedal hoping the transmission would reengage. The transmission finally chose a gear and I was able to accelerate avoiding a collision and reach a safe speed. No lights or codes showed after the event. This was my first time driving the vehicle on a highway after purchasing it used, 2 weeks prior,  from a local Ford dealer, who certified the vehicle as safe to drive. A second incident happened Sept. 2023 under similar circumstances.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543557,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"09/09/2023","vin":"1FMJU1MT4JE","components":"POWER TRAIN","summary":"The Auto-Start/Stop is malfunctioning as follows: When I am stopped at a stop sign, when the auto-start/stop is engaged, the engine will shut down when fully stopped. When the engine re-engages (by even letting off the brake a small amount), the car transmission jolts the car forward very aggressively even thought the brakes are still pressed. It does this every time that the auto on/off is engaged. It is very dangerous! This is because the car will move a full foot, or more, forward when the engine reengages. I took my Expedition to the Ford dealer and the code is \"TSB 23-2250\" my understanding is that this code is for \"AUTOMATIC TRANSMISSION - HARSH/DELAYED ENGAGEMENT AND/OR HARSH/DELAYED SHIFT\". The dealership said that the Expedition needs a new \"valve body\" and that it would be on back order or they can overhaul it for about the same price and they can do that soon. The quote is for $1,400 to fix this issue. I have found out that the part is on back-order from the manufacturer and that they have ordered a significant number of this part -- CLEARLY there are a ton of people needing to fix this part right now. This is SIGNIFICANTLY dangerous because when the engine reengages and the transmission has a harsh engagement at that exact same moment, I have come close to rear-ending vehicles several times. This is a significant safety issue and NOT my fault and should be immediately fixed and paid for by FORD. You can contact me in any manner: [XXX]  - [XXX]  -- [XXX]  -- [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543289,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"09/07/2023","vin":"1FMJU2ATXJE","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving 75 MPH, the vehicle started sputtering and unintendedly decelerated to 20 MPH. The contact was able to continue driving; however, the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer, where the fuel pump was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the fuel pump and the Variable Valve Timing (VVT) Solenoid were replaced; however, the failure recurred increasingly, and the vehicle lost motive power on several occasions. The contact veered to the side of the road and restarted the vehicle after several attempts and continued driving. The vehicle was taken to the dealer, where the fuel pump and the fuel pressure rail were replaced; however, the check engine warning light became illuminated. The contact's husband replaced the O2 sensors, the catalytic converter, and the fuel pump stand; however, the failure persisted. The contact stated that the vehicle shuddered while idling in the parking lot and then lost power. The contact was able to restart the vehicle after several attempts; however, the failure recurred while driving to the residence. The vehicle was taken to a second dealer, Tri-State Ford (1900 Interstate 40 Access Rd, Amarillo, TX 79103), where it was diagnosed that a relay in the wiring harness box had failed, and the wiring harness box needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 46,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541030,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2023","dateComplaintFiled":"08/27/2023","vin":"1FMJU1KTXJE","components":"POWER TRAIN","summary":"The transmission is a 10 speed and when I took off at the green light and it jerked violently when changing gears then go out of gear and we basically stopped in the middle if the highway and we\u2019re almost rear-ended. It continuously got worse and then completely stopped in the highway. We took it to the Ford Dealership in Florence SC and the mechanic said that FORD knew there was an issue with the 10 speed transmission but were not doing anything to remedy it at this time. We took it to several transmission shops & they each said they had several of FORD expedition &F150 waiting to have new transmission with same issue. Currently our FORD expedition is in the shop awaiting a new transmission. This shop has 4 additional FORDS there with the same issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541063,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2023","dateComplaintFiled":"08/27/2023","vin":"1FMJU2AT3JE","components":"POWER TRAIN","summary":"-Powertrain seems to be the issue. It is available for inspection.  *This has been happening since March '23- and it was very dangerous to myself and my daughter who was with me - occurred 6-7 times - and  about 15 occurrences since then, life threatening danger to myself and my husband when with me. -Problem has not been reproduced by the dealer, but google this issue and many forums reference this \"popping out of gear\" problem. It is difficult to reproduce as it happens without warning, mostly at high speeds- no warning codes on the dash. . I have an '18  Expedition Limited 4WD. Issue occurs in 2Hmode, which I am always in. At highway speeds (70-85mph)while coasting, then attempting to accelerate(ie while trying to pass slower traffic) the car will lurch/make a clunk sound and \"pop out of gear\"(rpm's will rise as if in neutral and car won't accelerate). When I let off the gas, the transmission will lurch/make another loud clunk & engage a gear, then proceed to accelerate normally when I re-apply throttle.  The clunk sounds are loud, jarring & alarming- like the engine is going to fall out.   -No warning lamps, messages or other symptoms of the problem- although the most recent incident 8/27/23- a wrench flashed on the dash- and the engine sounded like a buzz saw  was grinding metal off the engine under my car while it popped out of gear, would not accelerate while traffic has to swerve to avoid hitting me from behind. I am having to quickly engage my hazards and hope the car coming up behind has time to notice. It has continued to happen when I'm on the highway, usually when passing & it has been extremely dangerous because when the car pops out of gear- my brakes aren't engaged so no brake lights to warn other cars that suddenly, at 80 mph, I pulled into their lane to pass but am now decelerating to 50mph. I am fearful of my car unexpectedly losing ability to accelerate while another car slams into me from behind. I am scared to continue driving my car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540268,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"08/23/2023","vin":"1FMJU1JT6JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving approximately 2 mph, the vehicle failed to shift into gear. Additionally, the vehicle shifted into the wrong gear occasionally. The vehicle was jerking forward and backward.  The vehicle unintendedly downshifted or upshifted. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540099,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"08/22/2023","vin":"1FMJK1HT2JE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that after starting the vehicle, he heard an abnormal sound coming from the engine compartment. Upon attempting to drive the vehicle, the vehicle lost motive power and failed to accelerate as intended. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03, but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 90,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539854,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2023","dateComplaintFiled":"08/21/2023","vin":"1FMJU1JT5JE","components":"ELECTRICAL SYSTEM","summary":"The screen does not turn on making the backup camera not work.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539517,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"08/19/2023","vin":"1FMJU1KT8JE","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"We were having issues with our transmission shifting very abruptly and making a clunking noise back in late June 2023. This was occurring as my wife was traveling out of state for a funeral to Michigan. We were able to drop the vehicle off at a certified mechanic in Ohio, and were told that they were metal shavings inside the transmission. The vehicle sat there for several weeks, waiting on a new/remanned transmission from a local Ford dealership. The transmission was replaced, and I flew back to Ohio to drive the vehicle back to Virginia in early August.  At first, the vehicle was shifting and driving normally as it should. However, when I was near Richmond, Virginia, I had to change lanes to pass a semi, and when I pressed the gas, all power was lost and the lights on the dash went completely black. About 2 to 3 seconds later, the vehicle shifted with a loud clunk and the advance track warning light came on. The malfunction nearly caused an accident as vehicles behind me had to slam on their brakes, as I finally made my way to the shoulder of the road to collect myself.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538319,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2023","dateComplaintFiled":"08/14/2023","vin":"1FMJU2AT6JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, there was an abnormal sound coming from the vehicle when started. No warning light was illuminated. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall on the VIN. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538333,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2023","dateComplaintFiled":"08/14/2023","vin":"1FMJU1HT8JE","components":"ENGINE","summary":"2018 Ford Expedition 3.5 - Engine makes a metal noise upon start up. Brought the vehicle to a licensed mechanic and was advised that the cam phasers have failed. This has caused engine trouble to include coolant leak and intermittent A/C. Dealership advised that there is no warranty and will not cover any cost of repairs.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538299,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2023","dateComplaintFiled":"08/14/2023","vin":"1FMJK1MT1JE","components":"POWER TRAIN","summary":"The expedition started skipping gears and shifting hard, the shop had it for several weeks trying to determine issue. Their conclusion was the transmission so they just rebuilt it. That was in 2022. We returned it to the shop for the same issues only worse in July 2023 where it is still at now. They\u2019ve said the technician has looked at it and knows it\u2019s a transmission problem but has several with the same problem in front of mine so it will still be a while before they get to work on it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537975,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2022","dateComplaintFiled":"08/11/2023","vin":"1FMJK2AT8JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, and occasionally while driving at various speeds, there was a loud rattling sound coming from the front-end of the vehicle. The contact stated that the vehicle hesitated while responding. The contact stated there was coolant leaking from the vehicle and the check engine warning light was illuminated. Additionally, the wrench symbol was displayed on the instrument panel. The vehicle was taken to the dealer who diagnosed that the cam phaser and timing chain had failed, and that coolant was leaking near the radiator. The contact was informed that the cam phaser and timing chain needed to be replaced. The contact related the failure to TSB: 21N03-S4 (Engine and Engine Cooling) however, the vehicle was not included. The manufacturer was made aware of the failure and filed a case. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 88,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537009,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/07/2023","vin":"1FMJU2AT1JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact\u2019s daughter owns a 2018 Ford Expedition. The contact stated that she noticed that her daughter\u2019s vehicle made an abnormal sound at start up. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phaser had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to pay half the cost for the repair. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536028,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2023","dateComplaintFiled":"08/02/2023","vin":"1FMJU1JT1JE","components":"UNKNOWN OR OTHER","summary":"Rear hatch closes on person under it spontaneously and does not stop. ie will compress you if you do not move out of the way quickly. Could get squished? No No No","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11534452,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2023","dateComplaintFiled":"07/25/2023","vin":"1FMJU1HT1JE","components":"ENGINE","summary":"The cam shafts are not function correctly and need to be replaced which is causing the engine to overheat.  The heater hose blew while we were driving the other day and engine temperature went to almost 300.  The catalytic converter is also not functioning which is releasing emissions when we drive.    The overheating engine could cause a fire while driving and the we all know about the emissions procedures.  The vehicle has been inspected by the correct dealership.  The warning light did come on and we took it into the dealership within the week.  We also heard a knocking in the engine when we cold started the car.  The engine light was not on when the heater hose blew due to the faulty cam shafts.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531774,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"07/12/2023","vin":"1FMJK1KTXJE","components":"VISIBILITY,STRUCTURE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that he had taken the vehicle to the dealer on four separate occasions due to moisture leaking from the panoramic sunroof. Due to the failure, the roof headliner needed to be replaced a second time. The contact stated that the panoramic sunroof had never been used and had remained covered. The manufacturer had been notified of the failure and referred him to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531036,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2023","dateComplaintFiled":"07/08/2023","vin":"1FMJK1KT4JE","components":"UNKNOWN OR OTHER","summary":"Rear passenger door will not open from the outside even in the unlocked position. It is still locked and cannot be opened from the inside or the outside. We have children that require the use of safety seats. in the event of an accident, we cannot remove them from the back seats. We have to climb from the front seats to the back just to get them out of the car. I have not been to the dealer but, the problem is still not resolved. No one has inspected the vehicle. There were no warning signals whatsoever. i consider this a major problem in the event of an accident. Not being able to get out or have help open the door from the outside will put lives at risk.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530249,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2000","dateComplaintFiled":"07/03/2023","vin":"1FMJK1HT8JE","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"There is a recall on many 2018 CAM Phasers.  My vehicle has the same issue with the recalls on many 2018 Expeditions that also effect the EPA ratings.  For some reason FORD says the Recall is not my vehicle but they knew their was an issue and the FORD dealership tried to do a software update but the issue was never cured.  They never performed the needed next step remediation.  The ongoing CAM phase issue cause engine light to stay on.  This has been going on with them for several years.  They never would do the part 2 cure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529433,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"06/28/2023","vin":"1FMJU1HT5JE","components":"UNKNOWN OR OTHER","summary":"RPMs rev up as the truck is changing gears- engine stalls which causes an abrupt halt. I have to let off the gas for the gears to catch up. Several mechanics have looked and there are no codes. This is a very dangerous situation as I am on the road several hours a day for my job. It is especially scary when my children are in the car. Apparently, this is very common with the 2018 Ford models and NOTHING is being done!!!!!! Ford will be sued if this causes an accident d/t no my fault of my own. THIS NEEDS TO BE ADDRESSED ASAP!!!!!!!!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11527782,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2023","dateComplaintFiled":"06/19/2023","vin":"1FMJK2AT8JE","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Door locks don\u2019t unlock on 3 out of 4 doors.    Transmission jerks and acts like losing power frequently.  Engine tries to die at idle when stopping.  Timing chains failed along with cam phasers yet symptoms still continue.  Heater hoses leak to heater core.  This caused high temps of 255 degrees to occur for engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522201,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"05/16/2023","vin":"1FMJU1JT7JE","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Front Blower motor not working correctly.   Engine Valve cover driver side small crack.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522130,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2023","dateComplaintFiled":"05/15/2023","vin":"1FMJK1JT3JE","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE","summary":"No Brakes, Engine Racing, & ignition would not turn off, yes available for inspection at Seth Whatley Ford. Car crashed which was the only way it came to a stop, wheels were still turning when I got out of the car, if anyone one had been around they would have been hurt or killed. Towed to dealer, dealer was unable to find any evidence on their side. Insurance adjuster came out and assess the damage from crash. There was no warning lights or sensors that were working during this episode. Monday, March 27, 2023 at approximately 10am, I got into my Expedition to start my vehicle, the brake pedal was depressed as I pushed the button to start the car, and the engine was running smoothly.  Foot was on the brake pedal when I put the car into reverse, the car shot out from the carport and engine was racing.  I tried to pump the breaks and push the engine button, while guiding the car as it kept going faster and faster, until I hit a trailer that was attached to a truck.  There was two witness that saw everything, that went on. I feel this car is DANGEROUS.  If this had occurred when my family was around serious injuries could have occurred, or if I had been in a parking lot, there was no way to stop and I was not in control. Safety is the first issue.   Special Note - I took my car in February 2022 for the recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520567,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2022","dateComplaintFiled":"05/05/2023","vin":"1FMJU2AT6JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that the dealer had previously serviced the vehicle under an unknown recall for engine rattle on cold start; however, the failure recurred after the recall repair was performed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2023","dateComplaintFiled":"05/04/2023","vin":"1FMJU2AT2JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that upon starting the vehicle, a rattling sound was coming from the vehicle. There was no warning light illuminated. The contact took the vehicle to the dealer and was informed that the cam phaser needed to be replaced. The manufacturer was also notified of the failure and informed the contact that there were no recalls associated with the VIN, and that the warranty on the vehicle had expired. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 57,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520341,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"05/03/2023","vin":"1FMJK2AT9JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated that on various occasions after starting the vehicle, a loud rattling noise was heard. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 89,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520025,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"05/02/2023","vin":"1FMJK2AT5JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated that upon a cold engine start, the engine was rattling with the check engine warning light illuminated. The contact initially had the cam phasers serviced by the dealer under warranty; however, despite the repair, the failure persisted. The contact then received an unknown recall notification, and the vehicle was repaired; however, the failure worsened. The manufacturer was notified of the failure, and the contact was transferred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11519521,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2023","dateComplaintFiled":"04/28/2023","vin":"1FMJU2AT1JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving under 35 MPH, the transmission was shifting hard and hesitating between gear. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission control module (TCM) needed to be replaced; however, no repairs were completed. The vehicle was then taken to a local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11518192,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2023","dateComplaintFiled":"04/21/2023","vin":"1FMJK2AT0JE","components":"ENGINE","summary":"Cam Phaser issue after 89,000 miles","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11516283,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2023","dateComplaintFiled":"04/10/2023","vin":"1FMJK1JT3JE","components":"VISIBILITY","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, water started to enter through the instrument panel. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the tracks on the moon roof had failed and needed to be replaced; however, the moon roof was re-sealed as a temporary fix. The vehicle was repaired. The contact was concerned that the failure would reoccur. The manufacturer was notified of the failure and the contact was informed that half the cos would be covered. The failure mileage was approximately 51,271.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11514748,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2023","dateComplaintFiled":"03/31/2023","vin":"1FMJK2AT3JE","components":"ENGINE","summary":"Cold Start Rattle. Dealership verified it was the cam phasers.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513874,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2022","dateComplaintFiled":"03/26/2023","vin":"1FMJU1JT5JE","components":"POWER TRAIN","summary":"On 11/28/22  my transmission went out while I was driving at 25 mph. Luckily, I was in town and I was able to coast to the next driveway. It was towed to a dealership. The dealership replaced the transmission in January 2023. When I picked it up & was leaving the dealership, it began jumping gears and getting hot. A few miles down the road it started leaking transmission fluid. We immediately took it back to the dealership where they determined it was a faulty transmission and ordered another. A second new transmission was put in. I picked my expedition up from the dealership on February 23, 2023. Since having the 2nd new transmission installed, my car has shifted into neutral while driving on the highway causing my car to shake uncontrollably and jump gears once in drive. It is shifting hard during gear changes. Also, when shifting down & skipping gears, it is making a grinding noise and jumping hard. No warning lights have appeared at any time during this entire process. The expedition is going back to the dealership on 3/28/23 to reassess the issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513568,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2022","dateComplaintFiled":"03/24/2023","vin":"1FMJU1KT8JE","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I own a 2018 Ford Expedition 3.5L ecoboost. This is an engine and vehicle that is known to be problematic. In 2020 I took my vehicle to the dealership to have the noisy cam phasers fixed, a TSB was found and the parts HL3Z cam phasers were replaced under the powertrain warranty. Now in September of 2022 my vehicle started having issues again with the same problem, since Ford told me that the problem was only noisy and not a mechanical issue I delayed taking it to the dealership until it started having more issues with idle, power, etc. It is then that I find out there was actually an extended warranty/ recall for that issue. Ford is denying my claims saying that my problem was fixed in 2020. The parts it was fixed with are faulty, and redesigned parts were released in late 2020 that have a stiffer spring that allows the oil pressure to hold better than the HL3Z cam phasers, thus preventing the problem. The new parts the ML3C cam phasers are now what Ford is telling me need to be replaced at a $3000 charge, in addition to the timing chain which has been damaged due to the cam phaser issue. Ford needs a recall on vehicles with the faulty HL3Z 6C525 cams not just a vin recall. This is a KNOWN problem for this engine and Ford is doing everything they can to avoid paying for their mistake.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511522,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2023","dateComplaintFiled":"03/13/2023","vin":"1FMJK2ATXJE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate while the transmission made abnormal sounds. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to Technical Service Bulletin: 22-2145 (Momentary Neutral-Out Condition in Drive) however, the vehicle was not covered under the TSB. The vehicle was then taken to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 111,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510704,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2023","dateComplaintFiled":"03/07/2023","vin":"1FMJK1JT8JE","components":"SUSPENSION","summary":"All 4 struts failed at approximately 46,000 miles.  It is available for inspection upon request but for safety reasons I will have it fixed as soon as possible.  It had been riding rough for a while and started sending my children flying around the backseat particularly the third row and grew much louder and jostling with every bump in the road.  Last oil change at 43,000 miles it was recommended to replace rear struts due to leaking but I was waiting for a second opinion.  When I took it in for an alignment after new tires were put on I made no mention of this to see what they said and sure enough all 4 struts were leaking and needed replaced as soon as possible at 46,000 miles.  No warning lamps or messages.  Problems first appeared around July 2022 and progressively got worse.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508054,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"02/19/2023","vin":"1FMJU2AT9JE","components":"VEHICLE SPEED CONTROL,ENGINE,POWER TRAIN","summary":"As the vehicle accelerates it experiences a loss of power randomly at both low speeds and high speeds (like it randomly shifted into neutral) then after letting off the accelerator the vehicles clunks into gear.  I experienced this at roughly 60k miles in both 2WD and less frequently in 4WD.  It\u2019s absolutely a safety hazard while driving on the roads.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508013,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"02/18/2023","vin":"1FMJK1JT8JE","components":"POWER TRAIN","summary":"Transmission is hunting, popping, and jumping out of gear. Started popping into reverse at approximately 20,000 and multiple dealerships told me \u201cI did not understand the transmission\u201d.  Power train warranty expired at 60K, at 62K it began violently shifting out of gear on acceleration.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11507988,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2023","dateComplaintFiled":"02/18/2023","vin":"1FMJU2AT7JE","components":"POWER TRAIN","summary":"10 speed transmission is eratic and can cause sudden loss of power or stuck in gear and slamming in and out of gears.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11507855,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2022","dateComplaintFiled":"02/17/2023","vin":"1FMJK1JT2JE","components":"SUSPENSION","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving 65 MPH, the vehicle started bouncing without warning. The contact stated that after several seconds, the vehicle stopped bouncing. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the front shocks were leaking, and that both front shocks needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA hotline to file a complaint. The failure mileage was 17,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11507915,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2023","dateComplaintFiled":"02/17/2023","vin":"1FMJK1KT9JE","components":"POWER TRAIN","summary":"My transmission stalls out multiple times while driving. It switches gears really rough. If my car stalls out at a light it could interfere with other drivers and could cause an accident. I have not taken it to a dealer yet but whoever rides in my car can feel the problems it\u2019s causing. There is no warning lights or anything that come up.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11506967,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2023","dateComplaintFiled":"02/13/2023","vin":"1FMJK1MT9JE","components":"ENGINE","summary":"Cam Phaser Replacement.  My SUV is in the shop for repair for the same issue addressed in Customer Satisfaction Program 21N03 Cam Phaser Replacement, but my car is not included.  It covers the 2018 -2020 Expeditions.  I have a 2018 Expedition, but it is not included, and I would like to have it included in the program.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11506757,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2023","dateComplaintFiled":"02/11/2023","vin":"1FMJU1HT8JE","components":"POWER TRAIN","summary":"Transmission will downshift from 8th gear to 2nd while driving 60mph also will go into park randomly at low speeds very dangerous to drive a hazard to my family and other drivers on the road!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11506311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"02/08/2023","vin":"1FMJU2AT5JE","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"In below-freezing weather, the driver's side door latch of our 2018 Ford Expedition cannot be operated from the inside or outside of the vehicle, greatly limiting the occupant's ability to enter or exit the vehicle.  A Ford technician advised today that the latch would need to be replaced.  There were no indicators of a malfunction.  Similar year Ford F-150s are covered for this issue by Ford's Customer Satisfaction Program 18N03.    https://static.nhtsa.gov/odi/tsbs/2018/MC-10148744-9999.pdf","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505890,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"02/06/2023","vin":"1FMJK2AT4JE","components":"POWER TRAIN,SERVICE BRAKES","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while in park and releasing the brake pedal, the vehicle rolled forward three to four feet and then stopped. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact called another local dealer, Middleton Ford (7520 Century Ave, Middleton, WI 53562; 608-831-7725) but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 99,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505774,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2023","dateComplaintFiled":"02/06/2023","vin":"1FMJK2AT8JE","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"The rear doors don\u2019t unlock frequently.  They won\u2019t open from inside or outside often and require repeated unlocking of locks.    The manual lock pulls on top of panel are too recessed to grab and pull.    The drivers door never comes up at all.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502461,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2023","dateComplaintFiled":"01/18/2023","vin":"1FMJK1HT0JE","components":"ENGINE","summary":"The contact owns a 2018 Ford Expedition. The vehicle was previously serviced under Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle) however, the failure recurred. The contact stated that upon starting the vehicle, the engine made rattling noises. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Programs: 21N03 (Cam Phaser Replacement) and 21N08 (PCM Reprogram Due to Engine Shudder) however, the VIN was not included. The failure mileage was approximately 70,015.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502523,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2022","dateComplaintFiled":"01/18/2023","vin":"1FMJU1MT9JE","components":"POWER TRAIN","summary":"Transmission shifting is spectacularly (not in a good way) erratic. Early shifts are fine when cold, incredibly hard when warm. Later shifts are extremely sluggish.  Sometimes the transmission will disengage completely when accelerating in traffic, leading to nearly being rear ended by following vehicles. This is completely unacceptable and very, very dangerous. I've never owned a vehicle that acted this dangerous! One Google search of erratic Ford 10 speed transmission will send you to many websites with thousands of complaints. Since Ford will not stand behind this product, the federal government needs to take the reigns and protect the consumer purchasing this vehicle. Thank you.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501305,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/11/2023","vin":"1FMJU2AT6JE","components":"VISIBILITY","summary":"Panoramic sunroof stuck in open position. Will not close without multiple failed attempts. When closing the sunroof makes a cracking and grinding noise. This issue has been identified by Ford, however my VIN does not currently fall under the open recall. Therefore, Ford will not cover the repair. Details of existing recall are below\u2026  Ford TSB 18-2374  Some 2015-2019 F-150, 2017-2019 F-Super Duty, 2018-2019 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the roof opening panel glass to be moved to the vent position. Follow the Service Procedure steps to correct the condition.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11496744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2022","dateComplaintFiled":"12/09/2022","vin":"1FMJK1JT3JE","components":"POWER TRAIN","summary":"Powertrain/ Transmission required replacement. Replacement transmission from the factory deemed defective and suffered a catastrophic failure in less than 24 hours after install.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493052,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2022","dateComplaintFiled":"11/10/2022","vin":"1FMJU2AT5JE","components":"POWER TRAIN","summary":"Something is going on with the transmission we got it at dealer now it shifts funny 3 to 4 and 6to8 and sometimes you go to pull out and it revs up to 3000 rpm and don't move then it slam in gear and move and not all the time but sometimes you slow down you hear a crunching noises under expedition. If you stop fast it down shifts hard and if you go to move again it's like it's in a high gear it never shifted down .it's a 2018 10 speed transmission and if you read online ford has problems with them so why is it not a safety recall on this transmission before someone pulls out somewhere and gets kill because it won't move . It's a problem not a accident","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11490663,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"10/24/2022","vin":"1FMJK1MT5JE","components":"ENGINE","summary":"While my wife and I were driving with passengers, I accelerated from the on ramp to enter the right lane of an interstate. I had to take my foot off of the gas pedal for maybe 1 second as the sight line became better. When I pressed the gas pedal to accelerate into the lane, NOTHING, no power at all for at least 3 seconds. Alarmed, I released pressure on the gas pedal and tried again, this time the engine and transmission engaged. Having no power in response to pressing the gas pedal was dangerous and frightening in that situation, particularly as there were cars that were closing in from behind in hat lane. This situation occurred a second time in almost the exact same sequence within a week. I thereafter took the vehicle to a Ford dealer. They advised there were no reports in their database and no procedures for the failure. AFTER reviewing how dangerous the event was, the dealer chose to reprogram the control for a charge, invoice and my note thereon is attached. The power failure was complete, as if there were no engine nor transmission. After the reset by Ford there was a different single incident with the powertrain which seems unrelated. While driving in a local town my wife took her foot off the gas pedal but the vehicle continued to accelerate. She braked after which the transmission appeared to \"shift\" and \"reset\" and thereafter acted normally. In none of the events was the cruise control engaged, in fact we rarely, if ever use it. The first incident was in July on a family trip, the next early August and after the reprogramming the last incident was the week of October 17, 2022.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11489188,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2022","dateComplaintFiled":"10/13/2022","vin":"1FMJU1LT4JE","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle and driving at an undisclosed speed, the vehicle made rattling sounds. The vehicle was taken to the dealer where it was diagnosed that the failure was related to Customer Satisfaction Program: 21N08 (PCM Reprogram Due To Engine Shudder) and that the cam phaser also needed to be replaced. However, the dealer informed the contact that the manufacturer declined the repair due to the vehicle's salvage title. The manufacturer was made aware of the failure and declined the replacement part due to the salvage title. The failure mileage was approximately 48,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11488747,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2022","dateComplaintFiled":"10/11/2022","vin":"1FMJU1KT9JE","components":"SUSPENSION","summary":"At approximately 30,000 the vehicle's suspension failed, leading to a very rough ride like a boat hitting waves, and at speed affects the ability to control the vehicle.  The Ford dealer advised that all shocks needed replacing.  The problem developed gradually over about six months.  These or the original shocks on the vehicle, and their early failure is a defect and safety concern.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11486768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2022","dateComplaintFiled":"09/27/2022","vin":"1FMJK1KT5JE","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, he heard a loud noise coming from the vehicle. The vehicle was taken to the dealer and the contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure however, no assistance was provided. The failure mileage was 83,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11486001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/24/2022","dateComplaintFiled":"09/23/2022","vin":"1FMJU2AT5JE","components":"UNKNOWN OR OTHER","summary":"Power running boards switched from automatic to off position while driving vehicle and without warning to driver. Due to height of vehicle (20\" wheels) and failure to deploy, injury occurred while attempting to exit vehicle. Ford took over two weeks to determine problem and cost owner approximately $1400 to repair as vehicle was no longer under warranty. Vehicle had less than five thousand (5,000) miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11485102,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2022","dateComplaintFiled":"09/18/2022","vin":"1FMJK2AT7JE","components":"ENGINE","summary":"While coming to a stop, or already stopped with the Auto Start/Stop system engaged, the vehicle will completely shut down and the message \"Auto StartStop Shift to P, then Restart Engine\" pops up.  After doing that the engine restarts normally.  AGM battery was recently replaced and engine starting is strong.  This has happened around 3-4 times in the last few weeks, and normally occurs when the engine is still cold in the first couple miles of driving (although temps have been very mild, in the 60's or 70's).  I have tried contacting two Ford dealers in my area but both have been unresponsive.  One said they can't even take appointments related to powertrain in the next several months and the other will not call me back after leaving repeated messages.  Thankfully this has only occurred while stopped or coming to a stop in traffic, but could also happen while making a turn into oncoming traffic.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484002,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2022","dateComplaintFiled":"09/12/2022","vin":"1FMJU1JT1JE","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2018 Ford Expedition. The contact stated while driving 65 MPH and attempting to change lanes, he depressed the accelerator to overtake the other vehicles and the accelerator became stuck. The contact stated that the cruise control had been activated while attempting to make the lane change. The contact stated that he removed his foot from the accelerator pedal however, the vehicle remained accelerating to almost 100 MPH. The contact tapped the accelerator pedal to release the stuck pedal however, the accelerator pedal failed to respond. The contact placed his foot underneath the pedal and physically released the pedal. The contact stated that the accelerator pedal responded and the vehicle slowed. The contact stated that the check engine warning light was illuminated. The contact stated he checked the vehicle service app on his phone and stated that the app showed two catalytic converter warnings had been displayed. The contact had taken the vehicle to a local dealer where it was not yet diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 65,647.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2022","dateComplaintFiled":"09/12/2022","vin":"1FMJU2AT6JE","components":"POWER TRAIN","summary":"my transmission shifted from first gear to second gear very hard causing the vehicle to lunge.  My daughter is a new driver and it scared her so much that she stopped in traffic at a stop sign and I thought the vehicle was hit.  my dash cam even recorded it as a possible collision (no one hit us just jerked that bad).  I have only owned it for a month and when I took it to the dealer that I bought it from they said Ford knows they have a problem and it sucks. (dealerships words)  I had no lamps or warnings come on at the time of the event.  when I changed driving modes the vehicle went completely out of gear and would not go back into gear until I shut it down and started it back up.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11483814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2022","dateComplaintFiled":"09/10/2022","vin":"1FMJK1MT7JE","components":"UNKNOWN OR OTHER","summary":"The rear evaporator has reportedly failed and is causing a leak to the refrigerant. We have read the TSB 21-2250 and the earlier Customer Satisfaction Program 18N01 which both point to what is reportedly a common issue for these systems. Safety concern is overall heat in vehicle. At the same time we are experiencing a leak of coolant, and the Ford dealership is recommending replacement of pump.  The dealer is also recommending the replacement of rear evaporator and recharge of the refrigerant.  The cooling fan was running full blast which was our warning of checking low coolant, there was no warning lights of any issues.  As there have been multiple TSB type of issues, as a customer this seems like a known issue that Ford should be paying to have fixed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11483699,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2022","dateComplaintFiled":"09/09/2022","vin":"1FMJK1MTXJE","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"About 20 times now, while I am on the freeway, sometimes when I am coasting, and other times when I am trying to quickly accelerate, my car down shifts out of nowhere and loses power, again either when I am in the fast lane coasting, or trying to merge into traffic. It's like it is going to stall and when I step on the gas, it just revs and doesn't get into gear and go. I have almost been rear ended because I go from 70 to like 40 mph. When I was trying to merge into traffic, I got partially into the other lane and then it just wouldn't go. I could easily have been hit. One time when I was coasting and it did it, a warning came on, and then a check manual, but it went away too fast. I have taken it to the dealer and a repair shop multiple times and they can't replicate it. It could definitely cause an accident as my car suddenly slows down and it won't accelerate. I have to wait about 10-15 seconds until it reengages. It makes aloud clunking/dropping sound as if I ran over something and one time it sounded like a million pebbles were inside my engine and under my car. No diagnostic numbers are coming up and it's like no one knows what I am talking about. But multiple Fords are having this issue and they are not doing anything about it. I took it in during my warranty and now it's out of warranty and I'm going to have to pay for something that they should have repaired from the get go. This is dangerous.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11483432,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2022","dateComplaintFiled":"09/08/2022","vin":"1FMJK2AT6JE","components":"POWER TRAIN","summary":"Random gear shifts lead to dangerous changes in speed during normal driving.  Example-Driving in 8th gear transmission shifted to 2nd and then jumped back to 6th gear causing near loss of control.  Other times transmission sticks in-between gear resulting in a loss of power during driving.  Dealer and independent service center have reproduced problem.  Replaced value body per Ford's recommendation which did not fix the problem.  Vehicle has not been inspected by police, insurance representative or manufacturer.  Powertrain warning light did come on but after these issues were affecting the vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11481700,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"08/29/2022","vin":"1FMJK2AT8JE","components":"POWER TRAIN","summary":"Vehicle with 80k miles. Transmission stuck in 2nd gear resulted in safety issue when merging with traffic. When this occurs the engine revs and then the transmission jumps into 8th gear. Once in 8th gear it is very slow to accelerate. If there\u2019s any reason I need to decelerate, the transmission remains in 8th gear and will not shift back to 1st gear even if at a complete stop. Have been stopped at a traffic light and had to place the vehicle back in park and shut the engine off so the transmission will reset back to 1st.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480777,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2022","dateComplaintFiled":"08/23/2022","vin":"1FMJK1JT3JE","components":"POWER TRAIN,ENGINE","summary":"If I have to decelerate and then quickly accelerate the car will lose power and restart.  This typically happens when I\u2019m driving on the highway in heavy traffic.  I originally thought there was problem with the transmission because it would downshift to 5th gear and clunk (feels like the tranny fell off).  It would then try and put itself into park and then power down and restart.  The only error code ever given is a parking paw error.  This makes sense because transmissions aren\u2019t supposed to go into park at 70mph.  Lately the vehicle is sluggish and doesn\u2019t respond as I try to accelerate which leads to the shut down restart while moving.  I recently read about the class action lawsuit and recall regarding ford throttle bodies in F-150s.  The incidents in those reports mirror what I\u2019ve experienced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11477128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2022","dateComplaintFiled":"08/02/2022","vin":"1fmju1jt3je","components":"POWER TRAIN","summary":"Transmission seems to get stuck in 2nd and 8-9 gear when driving and I have lost all ability to accelerate at both slow and high speeds.  I am able to see the gear it gets stuck in since there is a visual on what gear the vehicle is in on the dashboard. When it appears to be stuck in a gear, if you hit the gas it does not respond and you lose your speed.  RPMs increase. After a delay which there is no acceleration, it then kicks into the next gear with a large jolt that shakes the whole vehicle pretty harshly.   I have expressed to Ford Corporation my concerns on safety and no one was behind me during the times this has happened.   If there was someone behind me I feel that I could have easily get hit from behind especially at the higher rates of speed.  SUV is currently at the dealer since the first 2 service bulletins have not corrected the issue.   I have been dealing with this for almost 3 months.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471690,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2022","dateComplaintFiled":"06/30/2022","vin":"1fmju1jt0je","components":"SUSPENSION","summary":"All four shocks leaking at 29000 miles. Replaced under warranty. Now at 35000 rear shocks starting to leak.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471912,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2022","dateComplaintFiled":"06/30/2022","vin":"1FMJU1JT4JE","components":"EQUIPMENT","summary":"Air conditioning unit has failed and after further investigation there is metal found in compressor which forces a full replacement of the AC unit.  After further investigation (online forums and discussion with dealerships)  this is not uncommon.  The compressors are faulty and for a 5 year old car to find metal and replace air conditioning issues multiple times in past few years.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2022","dateComplaintFiled":"06/29/2022","vin":"3VW4T7AU4HM","components":"FUEL/PROPULSION SYSTEM","summary":"Car doesn\u2019t let me pump fuel at gas station and overfills even when the tank is empty. Gas leaks from the bottom of the car. Weird suction noise comes from the fuel filler neck. I was doing research and found that many people have this same problem with my car and there\u2019s a recall for this but for the 2015-2016 models and not the 2017. It\u2019s a recall on the evap system suction pump and code is 20Y6.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471576,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2022","dateComplaintFiled":"06/29/2022","vin":"1Fmjk1KTXJE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"Driving thru Atlanta traffic stop and go . One time I took off and all of a sudden vehicle jerk and didn\u2019t go .  NExt time it lunged forward . I notice the vehicle shutters between 20-30mph  Tried to get a appointment with ford nothing available till august . Went to Panama City shopping the other day with my son he could not believe how bad the vehicle lunges sometimes and sometimes it stalls before take off . Makes me very nervous to drive am I gonna get stranded in heavy traffic ? Call ford they said needs PCM reprogrammed she tried to make appt to no avail . She knew what I was talking bout when I called her .said you need to get it in right of way .Well dealerships say they are months out what do I do now . Ford is a disgrace 80,000 for vehicle and I have had numerous issues","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11468232,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2022","dateComplaintFiled":"06/08/2022","vin":"1FMJU1KT4JE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle to pull out of a parking lot, he heard an abnormal sound coming from the vehicle. There was no warning light illuminated. The contact was able to drive home safely. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the cam-phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 77,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11466680,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2022","dateComplaintFiled":"05/30/2022","vin":"1fmjk1kt4je","components":"SUSPENSION","summary":"Left front strut leaked and back two struts provide very minimal dampening, which combined created a dangerous situation when banking on the interstate and hitting minimal bumps.  When on the interstate at 65-70mph, if any bumps (e.g., bridge/overpass joints) are driven over the truck bounces wildly 5-8 times and the body twists, making it feel as though the truck is on the limit of controllability.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11463783,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2022","dateComplaintFiled":"05/08/2022","vin":"1fmjk1mt6je","components":"POWER TRAIN","summary":"During a routine trip on the highway, as I was trying to overtake a vehicle the SUV shifted from 10th gear to 1st and locked up the wheels.  This left my vehicle unable to move for a few seconds while on the highway. I lost all throttle response, the vehicle lit up the wrench icon on the dash. The issue has been replicated at the ford dealership and there are  currently 3 others in for repair for the same issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11463319,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2022","dateComplaintFiled":"05/04/2022","vin":"1FMJU1KT1JE","components":"SERVICE BRAKES","summary":"During a recent oil change at 14299 miles (04/28/2022), I was told that the rear brake pads were dangerously low and had to be replaced immediately.  I previously had an oil change and inspection by the same dealership on 11/17/2021 (10986 miles) and 6/22/2021 at 8685 miles and the brakes were checked ok with no mention of any wear whatsoever.  When I asked the service manager what could have caused such a rapid deterioration of the brake pads, I was given a shoulder shake and was told that they didn\u2019t find a problem like calipers sticking and things just happen.   This car new with only a couple hundred miles on it when we bought it from the same dealer.  My concern is that, at this low mileage, I could have gone longer before I brought it in for an oil change and inspection and, if the pads were that bad, we could have been in a very serious accident.  The dealership non-concern about the seriousness of the defect/problem is very concerning.   The service facility was QuickLane at Jones Ford, 5757 Rivers Avenue, North Charleston, SC.     THE CONSUMER BELIEVED THE USE OF THE CRUISE CONTROL WAS THE CAUSE OF THE BRAKE PADS' RAPID DETERIORATION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11463242,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"05/03/2022","vin":"1FMJU1MT4JE","components":"STRUCTURE","summary":"When getting things out of the Rear Cargo area the Lift Gate has come down unexpectedly and hit Me in the head.   Several times the Rear Lift gate randomly opens when exiting or entering the car.  Has hit my spouse and has come close to hitting other person walking in back of the vehicle.   The Lift Gate came open  barely missing the vehicle parked behind it.  Would of damaged both vehicles Renegade Super C $300,000 and the Ford Expedition $85,000 along with possibly pinning and injuring the person behind the vehicle. Took the vehicle to a Ford Dealer and they ran diagnostic tests and looked for any faults and found nothing. We feel like we are driving a ticking time bomb and just missing a bullet each time we go to use the vehicle.  Need immediate attention-","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11462555,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2022","dateComplaintFiled":"04/28/2022","vin":"1FMJK2AT9JE","components":"ENGINE","summary":"Ford had a recall on this vehicle for  Powertrain Control Module (PCM) Reprogram For Cam Phaser Rattle. I returned this vehicle to the dealer on 1/19/20 (37,830 miles on vehicle) the \"VCT phasers\" were replaced when the parts came in (2/2020). Earlier this month the same \"rattle\" started again. Returned to dealer on 4/11/22, they reprogramed (21B10) and said it was repaired. It was not and I returned the vehicle to the dealer on 4/19/22.  Ford has identified the \"rattle\" as the same problem, however they are stating that they are NOT responsible because the vehicle is now \"out of warranty\" (96,229 miles).  How does that happen that a vehicle recall that Ford fails to repair in the first place is now not their responsibility to repair?!!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11459620,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2022","dateComplaintFiled":"04/04/2022","vin":"1FMJU2AT4JE","components":"LATCHES/LOCKS/LINKAGES","summary":"The door opened while driving due to the latch on the rear passenger door popped open. The door now will not stay latched closed. It just continues to stay open. My daughter could have fallen out of the car while we were driving because of this.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11458442,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2022","dateComplaintFiled":"03/26/2022","vin":"1fmjk1kt3je","components":"WHEELS","summary":"The lug nuts swell and thus disable the lug wrench or any standard socket from removal. This has prevented me from changing tire or brakes because I can't remove the wheel.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11457793,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2022","dateComplaintFiled":"03/22/2022","vin":"1FMJU1LT3JE","components":"WHEELS","summary":"When trying to change a flat, the factory provided lug wrench would not go onto the factory lug nuts. I was able to get to the tire shop and was advised of an on going issue with the ford lug nuts \u201cswelling \u201c which in turn would not allow me to remove them to change the tire. After further digging there seems    to be many many complaints of this same issue. It was recommended to purchase new ones that were not a two piece design as the OEM Ford ones are. I was told that this could and most likely would continue to happen and could even cause the wheel to come off in worst case scenario. I had to pay 195 dollars for a new set cause I had no other choice being on the road and away from home or a dealership","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11457756,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2022","dateComplaintFiled":"03/22/2022","vin":"1FMJK1MT8JE","components":"ENGINE","summary":"Ford has issued an extended warranty for an issue that is clearly a manufacturing issue within their 3.5 ecoboost engine, currently their program is for the replacement of the cam phasers, but they only replace them if the vehicle is under 70k miles on it, if it's pass that mileage the cost goes to the customer, which seems unfair practice as ford have stated that there is a fault with their cam phasers in the engine, but don't have to do a full recall because they give an \"extended\" warranty which if the vehicle is pass a certain mileage and of no fault of the customer they are allowed to pass the fault to the customers for a factory problem. This issue should be of concern as it can cause the vehicle to go off time and the engine to lock up and cause accidents, harm or even death.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11456516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2021","dateComplaintFiled":"03/13/2022","vin":"1fmju2at7je","components":"UNKNOWN OR OTHER","summary":"The auto start stop function failed to restart the engine in an intersection on three occasions. We entered the intersections waiting to make a left turn and the auto stop start turned the car off.  When we picked up our foot off the break to complete the left turn and clear the intersection the auto stop start failed to restart the car.  An error code came up that said \"Auto Start/Stop Shift to P, then restart engine\".  We shifted to park and restarted the car to clear the intersection to blaring horns. Thankfully there wasn't an immediate need to clear the intersection due to oncoming traffic or we would have been clobbered.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11451328,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2021","dateComplaintFiled":"02/10/2022","vin":"1fmju2at4je","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER","summary":"Drivers door would not close. Took 10 months for the new door latch to get shipped to my local Ford dealer .  They charged us $ 708.00 to do the repair .","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11446214,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2021","dateComplaintFiled":"01/04/2022","vin":"1fmjk1ht6je","components":"UNKNOWN OR OTHER","summary":"The contact owns a 2018 Ford Expedition. The contact stated that she noticed fluid leaking from the rear of the vehicle while parked. The contact took the vehicle to the dealer where she was informed that the passenger\u2019s side shock needed to be replaced. The contact had also taken the vehicle to an independent mechanic who confirmed the failure and gave her an estimate for the repair. The manufacturer was notified of the failure and a claim was filed. The contact was referred to NHTSA for assistance. The contact stated that she only does city driving and that a failure of this magnitude should not have happened this soon on a newer vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11442935,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2021","dateComplaintFiled":"12/06/2021","vin":"1FMJK2AT3JE","components":"SUSPENSION","summary":"Left front Strut was leaking at 7000, was replaced by ford. 12/6/2, the SUV has 27,800 miles and the same Strut is leaking again. The car is been only drive on city roads and freeway. I can see many people are complaining about the same issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11441677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2021","dateComplaintFiled":"11/25/2021","vin":"1FMJK1HT3JE","components":"SUSPENSION","summary":"Vehicle has less that 40,000 miles on it. It has become almost uncontrollable if you hit any rough spots on the road. During the last oil change it was noted the rear shocks and struts were bad as well as the front struts. This is far to early for a vehicle to have these issues. It has never been off-road and only towed a small trailer one time.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11440325,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2021","dateComplaintFiled":"11/13/2021","vin":"1FMJU2AT8JE","components":"WHEELS","summary":"The aluminum caps on the lug nuts swell making them impossible to remove with the standard lug wrench. Rather than equipping the vehicles with quality single piece lug nuts instead they are cheap lugs nuts with flimsy caps that are prone to early and premature failure. When I got a flat tire I was unable to remove the lug nuts with the standard lug wrench provided. What should have been a straightforward 1/2 hour tire change ended up being an over 4 hour ordeal on the side of the road. The only way to remove the lugs nuts was with a damaged lug extractor tool which I did not have at the time. The only way to get the tire changed was pay for a tow and then have all 24 lug nuts removed and replaced with better quality single piece nuts at a specialty shop at my expense.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11440292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2021","dateComplaintFiled":"11/12/2021","vin":"1FMJK1JT2JE","components":"WHEELS","summary":"Swollen lug nuts.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11439062,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2021","dateComplaintFiled":"11/02/2021","vin":"1fmjk1kt4je","components":"UNKNOWN OR OTHER","summary":"The transmission would slip and not go into gear.  Causing me to stall in the middle of intersections.  This occurred multiple times and if I took my foot off the gas it woudl catch and I could go again.   Dealership told me it could be PCM issue and was not able to see me until December of 2021.   At the end of October it suddenly became almost undriveable and was limped to dealership.  It was determined that the gear ratio for the 3rd gear was incorrect and at 67,318 miles and 4 years old it needs a new transmission.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11437391,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2021","dateComplaintFiled":"10/19/2021","vin":"1FMJU1JT1JE","components":"SUSPENSION","summary":"When I drove a little bit uneven highway overpass about 50mph with family, three teenagers and my wife, I saw the rear bounces back a lot, almost lost control of the vehicle. Next day, I took it to local Ford Service and they say the rear structs and shocks were completely worn out, and need to be replaced. It has only highway mileage of only just over 20,000miles. Actually they were talking about leaking of oil through the seals and technician showed all four struts were leaking, rears much worse. The vehicle just passed 3 year warranty period by two months, and technician suggested the leakage had been there long before the factory warranty expired. So disappointed with Ford. This was my first Ford and will be the last.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11434781,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2021","dateComplaintFiled":"09/28/2021","vin":"1FMJK1JT9JE","components":"SUSPENSION","summary":"We have put roughly 20,000 miles on this vehicle and were putting new tires on, when the technician showed me that all four struts were leaking. This vehicle is not driven excessively, it is primarily for short trips around the city and is not used in heavy traffic.   A quick search identifies that this is a known issue, with multiple people identifying there concern. There are multiple several complaints on the NHTSA website.   So after paying out of pocket, I called Ford to see if they would offer reimbursement. I received a call back from an extremely rude individual informing me that Ford will not reimburse me because there are no active recalls. After I explained that there are multiple complaints about this same issue she stated that Ford does not issue recalls and only the NHTSA will do that.   Therefore, I am requesting the NHTSA look into this issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11431051,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2021","dateComplaintFiled":"08/30/2021","vin":"1FMJU2AT0JE","components":"VISIBILITY,EQUIPMENT","summary":"The contact owns a 2018 Ford Expedition. The contact stated that the retractable running board failed to open or close intermittently. The contact stated that while stepping on the running board to exit the driver's side door, the running board inadvertently started to close. The contact stated that his foot was caught, and he had to struggle to remove his foot. The contact stated that he sustained no injuries. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The contact also stated that there were electrical issues with the side view mirrors automatically adjusting without warning. The manufacturer was notified of the mirror failure and advised the contact to call the local dealer. The manufacturer was not made aware of the running board failure. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11425864,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2021","dateComplaintFiled":"07/21/2021","vin":"1FMJU1JT6JE","components":"POWER TRAIN","summary":"The vehicle \"chatters\" when starting first thing in the morning and sometimes after it sits for a few hours(when engine has had time to cool down). It started about two months ago. We recently took our Expedition to an independent mechanic to have it checked over prior to a road trip. Their diagnosis was a loose timing chain and their recommendation was to take it to a licensed Ford dealership. I contacted three local Ford dealerships and their estimated next available service dates were between 4 and 6 weeks. Plus they are having problems getting some parts. We bought vehicle used with 68,000 miles and did not buy extended service plan.   We currently have 95,000 and local dealer advised this repair is not covered by Ford even though Ford Issued TSB  21-2119 acknowledging the problem and recommended fix.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11425507,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2021","dateComplaintFiled":"07/19/2021","vin":"1FMJu1Jt8JE","components":"ELECTRICAL SYSTEM","summary":"Electrical fire under hood occurred spontaneously. Just before my vehicle shut off the dash board read something about to conserve battery shut engine off. Pulled over got out of car and it burned . Insurance agent is investigating. Sherriff and fireman said it was electrical fire under hood. Had I not decided to pull over at rest stop when I did we would have been on freeway when it ignited.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11422988,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2021","dateComplaintFiled":"06/30/2021","vin":"1FMJU1KT1JE","components":"FUEL/PROPULSION SYSTEM","summary":"The Fuel filler assembly on our 2018 Ford Expedition broke while filling the vehicle with fuel, causing the entire fuel filler assembly to pop out of the side of the vehicle. The parts appear to be made of weak plastic and/or may be caused by poor design execution. The concern is that this defect could cause fuel to leak out of the assembly and/or the broken parts may render the vehicle unable to be filled with fuel and leave the driver stranded. The vehicle was taken to the dealer who confirmed the issue and ordered replacement parts.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11417927,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2021","dateComplaintFiled":"05/20/2021","vin":"1FMJU1HTXJE","components":"ENGINE","summary":"The vehicle \"chatters\" when starting first thing in the morning and sometimes after it sits for a few hours(when engine has had time to cool down).  It started about two months ago.  We recently took our Expedition to an independent mechanic to have it checked over prior to a road trip.  Their diagnosis was a loose timing chain and their recommendation was to take it to a licensed Ford dealership.   I contacted three local Ford dealerships and their estimated next available service dates were between 4 and 6 weeks.  Plus they are having problems getting some parts.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11416492,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2021","dateComplaintFiled":"05/13/2021","vin":"1FMJK2AT8JE","components":"ENGINE","summary":"2018 EXPEDITION MAX LIMITED WITH 91K MILES OVERHEATED AND BLEW A HEAD GASKET SITTING IN A HOME DEPOT PARKING LOT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11415481,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2021","dateComplaintFiled":"05/06/2021","vin":"1FMJK2AT4JE","components":"POWER TRAIN","summary":"I PULLED OUT OF MY DRIVEWAY TAKING A LEFT AND AS I PRESSED THE GAS TO ACCELERATE UP THE HILL IT SEEMED AS THOUGH MY CAR WENT INTO NEUTRAL. IT WOULD NOT GO. I TOOK MY FOOT OFF THE GAS AND WAITED A SECOND OR TWO AND THEN PUSHED DOWN ON THE ACCELERATOR AGAIN AND THEN THE CAR TOOK OFF AS NORMAL. SINCE THAT FIRST TIME THIS SITUATION HAS BEGUN HAPPENING ALMOST DAILY SOMETIMES SEVERAL TIMES A DAY. I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP AND OF COURSE THEY CAN NEVER GET IT TO DUPLICATE WHAT IT DOES TO ME. CONCERNING TO ME IS IF THIS HAPPENS WHEN I PULL INTO TRAFFIC AND CAN'T GET OUT OF THE WAY OF AN ONCOMING VEHICLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11405997,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2021","dateComplaintFiled":"04/01/2021","vin":"1FMJU1JT4JE","components":"SUSPENSION","summary":"TOLD NEEDED TO REPLACE REAR STRUTS WHEN TOOK INTO SERVICE AT 46,690 MILES. NEVER HAD TO DO THIS BEFORE. SAW FORD HAS A SAFETY MESSAGE (SSM 47624) ON THIS FOR 2017 AND 2018 EXPEDITIONS. NEVER HAD TO DO THIS SO EARLY IN A VEHICLE'S LIFE. I DON'T TOW OR GO OFF ROAD. WAS NOT COVERED BY EXTENDED PREMIUM WARRANTY","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11399251,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"03/05/2021","vin":"1FMJU2AT5JE","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES","summary":"UNDER WARRANTY, MOISTURE WAS PRESENT IN ALL THE REAR BRAKE LIGHTS. THE UPPER (THIRD) BRAKE LIGHT HAD THE MOST CONDENSATION. AN AUTHORIZED FORD DEALER REVIEWED THE ISSUE AND ADVISED FORD DOES NOT COVER MOISTURE WITHIN A LIGHT AS THE MOISTURE WILL DISSIPATE OVER TIME. I ADVISED THE UPPER BRAKE LIGHT WAS NEVER DRY, THEY INSISTED WARRANTY WOULD NOT COVER THE ISSUE. I COULD REPLACE THE LIGHT, I RECEIVED A QUOTE AT THAT TIME. NOW THE UPPER BRAKE LIGHT HAS LESS THAN 2 LED'S WORKING AND THE VISIBILITY IS NEXT TO NOTHING. REVIEWING FORUMS, THIS IS AN ISSUE THAT HAS BEEN PRESENT IN THE FORD EXPEDITIONS SINCE THE NEW VEHICLE DESIGN CHANGE. MY CONCERN IS VERY SIMPLE, THAT BRAKE LIGHT IS IMPORTANT IN THE SAFETY OF OUR PASSENGERS, THOSE AROUND THE VEHICLE AND THE VEHICLE ITSELF. WE HAVE NOT BEEN IN A REAR END COLLISION WITH THIS VEHICLE, BUT IT IS DIFFICULT TO SEE BRAKING OF THIS VEHICLE AHEAD WHEN THE VEHICLE IS ONE CAR AHEAD OF YOU BASED ON WHAT I HAVE SEEN WHEN DRIVING BEHIND THIS VEHICLE MYSELF. I CONSIDER THIS BRAKE LIGHT A SIGNIFICANT COMPONENT OF THE SAFETY FEATURES IN OUR VEHICLE. TIMING OF THE ISSUE WAS OVER A PERIOD OF TIME. FIRST PHASE WAS MOISTURE NOT DISSIPATING, SECOND PHASE HAS BEEN THE LED LIGHTING CONTINUES TO STOP WORKING, A FEW LED'S AT FIRST, NOW ONLY A FEW ARE OPERATIONAL, AND DIM AT BEST DUE TO THE CONTINUED MOISTURE IN THE UPPER REAR BRAKE LIGHT ASSEMBLY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11399280,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2021","dateComplaintFiled":"03/05/2021","vin":"1FMJU1HT9JE","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, A RATTLING SOUND WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION VTC SOLENOID AND CAM-PHASER WERE FAULTY AND NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER FORD COLLEGE STATION LOCATED AT 1351 EARL RUDDER FWY, COLLEGE STATION, TX 77845 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT A MANUFACTURES FIELD SERVICE CAMPAIGN WAS AVAILABLE FOR THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 69,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11398204,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2021","dateComplaintFiled":"02/27/2021","vin":"","components":"POWER TRAIN,EQUIPMENT","summary":"WE HAVE A 20018 FORD EXPEDITION PLATINUM, 2WD (REAR WHEEL DRIVE).  BOUGHT BRAND NEW.  FOR THE PAST MONTH WE'VE BEEN HAVING WHAT SEEMS LIKE TRANSMISSION ISSUES.  CAR HAS 45,000 MILES ON IT.  A FEW TIMES A DAY THE TRANSMISSION FAILS TO SHIFT AT ALL; ESSENTIALLY GOES IN-BETWEEN GEARS, REVS HIGH, BUT ABSOLUTELY NO MOVEMENT.  USUALLY SOON AFTER MOVING FROM A START, SO MAYBE 2ND TO 3RD GEAR OR 3RD TO 4TH GEAR.  IT HAPPENS WITHOUT ANY WARNING. HAS NOTHING TO DO WITH THE CARE BEING HOT OR COLD.  IT IS VERY SCARY BECAUSE ONE OF THE TIMES, I HAD PULLED OUT FROM A GAS STATION ONTO A HIGHWAY, ACCELERATING NORMALLY TO KEEP UP WITH ONCOMING TRAFFIC WITH I LOST ALL POWER TO THE WHEELS.  ENGINE CONTINUED REVVING. THERE WAS NO TIRE SLIPPING - JUST NO MOVEMENT WHATSOEVER.  TOOK IT INTO THE FORD DEALER (GOLDEN CIRCLE FORD) IN JACKSON TN WHERE THEY EVALUATED THE VEHICLE AND FOUND NOTHING WRONG WITH IT.  THEY APPARENTLY PUT IT ON THE COMPUTER AND DROVE IT; AND WERE UNABLE TO DUPLICATE THE PROBLEM. THEY GAVE ME A RIDICULOUS EXPLANATION THAT THE VEHICLE IS 'LEARNING' (AKA \"ADAPTING\") TO MY DRIVING STYLE AND THAT IT WAS NORMAL BEHAVIOR.  THAT WAS LAST WEEK.  SINCE THEN, THE SHIFTING BETWEEN LOW GEARS HAS BECOME SOMEONE ROUGHER/ WITH SOME HESITANCY.  I DID RESEARCH THESE VEHICLE AND APPARENTLY THERE MAY BE AN ISSUE WITH THE 10 SPEED AUTOMATIC TRANSMISSIONS NOW BEING USED IN THE F150 TRUCKS WITH MANY PEOPLE DESCRIBING SIMILAR TRANSMISSION PROBLEMS.  I JUST WANTED TO LET YOU KNOW THAT THERE IS A POTENTIAL ISSUE, THAT CAN ALSO BE VERY DANGEROUS IF THE CAR STOPS MOVING IN THE MIDDLE OF THE ROAD WITH ONCOMING TRAFFIC.  THANK YOU.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"FORD","productModel":"POWER TRAIN","manufacturer":"Ford Motor Company"}]},{"odiNumber":11397858,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"02/25/2021","vin":"1FMJU1MT4JE","components":"ENGINE","summary":"OUR 208 FORD EXPEDITION PLATINUM 4X4 PUTS OUT A VERY HIGH AMOUNT OF CARBON MONOXIDE, TO THE POINT THAT IT MAKES MY CHILDREN SICK.  AFTER VERY LITTLE RESEARCH, IT APPEARS AS THOUGH OUR VEHICLE IS HAVING THE SAME ISSUE THOUSANDS OF PEOPLE HAD WITH THEIR FORD EXPLORERS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11397992,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2021","dateComplaintFiled":"02/25/2021","vin":"1FMJU1HT4JE","components":"ENGINE","summary":"I UNDERSTAND THE WELDS FOR HIGH PRESSURE FUEL PUMP MAY FRACTURE. I HAVE ALREADY HAD REPAIRED, RUNNING ROUGH ON START UP PLUS WHITE SMOKE FROM TAIL PIPE. I BELIEVE THERE IS ANOTHER PROBLEM OCCURRING, AS BEFORE IN APRIL 2019.  IT IS FEBRUARY 2021, AND AND RUNNING AS BEFORE. THEY TORN MY ENGINE DOWN, KEEPING FOR 4-5 DAYS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11389552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2019","dateComplaintFiled":"01/23/2021","vin":"1FMJU2AT6JE","components":"POWER TRAIN","summary":"EXPEDITION WILL NOT TOW BUMPER PULL TRAILER, 2000LBS. ENTIRE TRUCK SHAKES TERRIBLY, DEALER CANNOT FIX AFTER MULTIPLE TRIES INCLUDING LAST WEEK, CROSSROADS FORD, DOESN'T KNOW THE CAUSE, AGREES ITS TERRIBLE, UNUSABLE, DANGEROUS.HAS BEEN WORKED ON FOR OVER A YEAR. I HAVE A FARM, CANNOT GET HAY ETC. CANNOT TRAILER HORSES, ETC. HAVE TRIED MULTIPLE TRAILERS, SAME PROBLEM. $65,000 TRUCK THAT CAN'T MEET MY BUSINESS NEEDS. WHAT WILL FORD DO ABOUT THIS?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11387127,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2019","dateComplaintFiled":"01/08/2021","vin":"1FMJU1JT7JE","components":"SUSPENSION","summary":"FRONT STRUTS ARE LEAKING AT 38,000 MILES. VEHICLE WAS NEVER TAKEN OFF ROAD. DRIVER IS MILD AT USE OF VEHICLE. FEEL THAT THE STRUTS SHOULD NOT FAIL BEING THIS NEW OF VEHICLE AND LOW MILEAGE.   REPLACEMENT OF THIS PART TAKES TIME TO RECEIVE, THERE ARE BACKORDERS. IS THERE A DEMAND FOR THIS PART THROUGH THE COUNTRY THAT THERE MAY BE A LARGER PROBLEM WITH THIS PART WHICH CONTROLS THE STABILITY OF THE VEHICLE.   IS FORD TRYING TO SWEEP UNDER THE RUG A PART PROBLEM WHICH WOULD REQUIRE ANOTHER RECALL.   INCIDENT WAS REPORTED TO FORD BUT THEY SAID IT IS NOT COVERED BY BUMPER TO BUMPER   WARRANY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11385366,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"12/28/2020","vin":"1FMJK2AT2JE","components":"POWER TRAIN,ENGINE","summary":"MY 2018 FORD EXPEDITION MAX 4X4 WAS DIAGNOSED WITH THE ISSUE DESCRIBED IN TCB-20-2315 IN AUG 2019. THE REPAIR WAS DONE PER THE TCB AND COMPLETED IN OCT 2019. THE VEHICLE WAS IN THE SHOP FOR 10 WEEKS AND I HAD TO RETURN IT 4 TIMES FOR ADDITIONAL REPAIRS UNTIL THE ISSUE WAS TEMPORARILY RESOLVED. THE PROBLEM REOCCURED IN JUL 2020 AND IT TOOK OVER 5 VISITS TO THE DEALERSHIP AND INTERVENTION FROM FORD CUST SERVICE TO GET THE VEHICLE REPAIRED IN DEC 2020. I HAVE ALREADY RETURNED THE VEHICLE AGAIN THIS TIME BECAUSE THE ISSUE WAS NOT RESOLVED AND NOW WILL NEED TO RETURN THE VEHICLE A THIRD TIME. THIS WILL MAKE 7 TOTAL ATTEMPTS TO GET THE VEHICLE FIXED FOR THE SAME ISSUE.  FORD REFUSES TO REPLACE THE VEHICLE AND DENIED MY BUYBACK REQUEST. THIS VEHICLE IS A LEMON PLAIN AND SIMPLE. I FOLLOWED THE PROCEDURES PER STATE LAW IN NOTIFYING FORD AND ALLOWING THEM TO REPAIR THE VEHICLE. CLEARLY, THE ROOT CAUSE OF THE ISSUE HAS NOT BEEN DETERMINED AND THE REPAIR JUST COMPLETED IS JUST A REPEAT OF THE FIRST. THIS TIME, I WAS ON VACATION WITH MY FAMILY IN THE MOUNTAINS OF WEST VIRGINIA IN THE DEAD OF WINTER WITH WINDCHILLS OF MINUS 15 DEGREES. THE CHECK ENGINE LIGHT AND POWER TRAIN LIGHTS CAME ON, THE TURBO SHUT DOWN, AND WHITE SMOKE STARTED BILLOWING OUT OF THE TAILPIPE. WE COULD BARELY MAINTAIN SPEED ON INCLINES AND HAD TO STOP FOR LOW OIL PRESSURE MULTIPLE TIMES. WE COULD HAVE BEEN STRANDED IN THE MIDDLE OF NOWHERE WITH NO CELL RECEPTION. A PROBLEM I ANTICIPATED AND EXPRESSED TO FORD WHEN I RETURNED THE VEHICLE FOR THE SIXTH ATTEMPT. I WANT THE VEHICLE REPLACED WITH THE SAME VEHICLE THAT IS NOT DEFECTIVE.  THAT IS ALL. WHY IS THIS SUCH A CHALLENGE FOR FORD TO SOLVE? I HAVE LITERALLY INVESTED HUNDREDS OF HOURS ATTEMPTING TO NAVIGATE THIS NIGHTMARE. ATTACHED IS THE LETTER I SENT FORD IN SEP 2020. THE VEHICLE CANNOT BE OPERATED SAFELY AND IS STUCK IN MY DRIVEWAY. I AM NOW WITHOUT A CAR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11382822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"12/10/2020","vin":"1FMJK1JT9JE","components":"STRUCTURE","summary":"THIS IS OUR SECOND WINTER WITH THIS VEHICLE AND BOTH SEASONS DURING WINTER TEMPERATURES THE RIGHT REAR DOOR WILL NOT LATCH TO STAY SHUT. WE HAVE SMALL CHILDREN THAT RIDE IN THE REAR OF THIS VEHICLE, SO THIS MAKES THIS MUCH MORE OF A CONCERN. MY HUSBAND IS A MECHANIC AND TRIES EVERYTHING TO MAKE IT WORK AND IT HAS BEEN A HUGE HASSLE. ESPECIALLY FOR SUCH A NEW, EXPENSIVE VEHICLE. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS AS WE ARE UNABLE TO GO ANYWHERE WITH A DOOR THAT WILL NOT SHUT!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11377263,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"11/22/2020","dateComplaintFiled":"12/01/2020","vin":"1FMJU1JTXJE","components":"AIR BAGS,SEATS,LANE DEPARTURE","summary":"FORD EXPEDITION WAS TRAVELLING AT 50-60KM/HR WHILE PASSING AN EMERGENCY VEHICLE ON A HIGHWAY.  THE EXPEDITION WAS STRUCK FROM BEHIND BY A UTILITY VAN TRAVELLING AROUND 110KM/HR.  BOTH FRONT SEATS SLID FORWARD AND ALSO RECLINED ON IMPACT.  THIS CAUSED BOTH FRONT PASSENGERS TO SUSTAIN BRUISING ON THEIR CALF'S DUE TO THE SEATS SLIDING FORWARD AND WHIPLASH FROM BOTH FRONT SEATS RECLINING.  BOTH FRONT SEATS TRAPPED CHILDREN IN THEIR CAR SEATS IN THE 2ND ROW FORM BEING RECLINED.  NO AIR BAGS DEPLOYED IN THE ACCIDENT AS WELL!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11362789,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"10/05/2020","vin":"1FMJU1HT6JE","components":"SUSPENSION","summary":"WITH 39,402 MILES AT ALMOST EXACTLY 2 YEARS OLD,, THE RIGHT REAR STRUT HAS LEAKED ALL FLUID. NO ACCIDENTS, NO TOWING, NO DAMAGE TO THE STRUT. PER THE DEALER, THEY HAVE HAD TO REPLACE SOME ON THIS YEAR AND MODEL VEHICLE UNDER WARRANTY. FORD IS NOT COVERING THIS IF NO LONGER UNDER WARRANTY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11355264,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"09/15/2020","vin":"1FMJU1HT4JE","components":"ENGINE","summary":"25000 MILES.  PREVIOUSLY QUIET ON STARTUP. STARTED MAKING A RATTLING SOUND IF VEHICLE SAT OVERNIGHT A MONTH AGO.  INITIALLY LASTED 1-2 SECONDS.  MORE RECENTLY SOUND HEARD ON STARTUP AFTER SITTING ONLY A FEW HOURS, AND LASTS 4-5 SECONDS.  SIMILAR TO COMPLAINTS REPORTED ON ISSUE 15-0131 ON 2015-ERA FORD PRODUCTS NEEDING CAM PHASER, TIMING CHAIN REPLACEMENT AND SCAN TOOL REPROGRAMMING.  NOISE IS LOUD ENOUGH NOW THAT I FEAR ACCELERATING TIMING CHAIN DAMAGE POSSIBLE FAILURE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11349031,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2020","dateComplaintFiled":"08/13/2020","vin":"1FMJU2AT8JE","components":"SUSPENSION","summary":"I TOOK MY 2018 EXPEDITION (WITH 40K MILES ON IT) IN LAST WEEK BECAUSE THE RIDE HAS BEEN REALLY BOUNCY LATELY DURING NORMAL STREET AND HIGHWAY DRIVING AND MY WIFE AND KIDS HAVE COMPLAINED.  I HAVE NOTICED THE BOUNCINESS TOO WHILE DRIVING.   THIS IS A NEW PHENOMENON FOR MY VEHICLE BUT IN RESEARCHING ONLINE IS NOT A NEW ISSUE AND FORD IS AWARE, JUST NOT DOING ANYTHING ABOUT IT.  THERE ARE 7 (NOW 8) COMPLAINTS ABOUT STRUTS/SUSPENSION FOR THE 2018 FORD EXPEDITION.  MORE DETAIL IS BELOW.     THE DEALER CALLED ME TODAY (SIX DAYS AFTER DROPPING IT OFF) AND SAYS ALL FOUR OF THE STRUT ASSEMBLIES NEED TO BE REPLACED BECAUSE THEY ARE LEAKING AND IT WILL COST ~$1700 PLUS TAX.  I SAID STRUTS ARE COVERED UNDER MY PREMIUM CARE EXTENDED WARRANTY (NOT TO MENTION I AM JUST PAST 36K MILES FOR NORMAL WARRANTY - SO IT COULD BE AN AFTER WARRANTY ITEM TOO AS I'VE NEVER REPLACED STRUTS ON ANY CAR). WHEN THE SERVICE DEPARTMENT WENT TO ENTER THE STRUT CODE INTO THE EXTENDED WARRANTY SYSTEM, STRUTS AREN'T AN OPTION CODE, BUT SHOCKS ARE.      THE PROBLEM IS SHOCKS AREN'T COVERED AND THEY CAN'T FIND A CODE TO GET THE STRUT ASSEMBLY COVERED. THE ONLY PARTS THAT FORD SELLS FOR THE SUSPENSION ARE LABELED SHOCK ABSORBERS, AND STRUTS ARE NOT A SOLD OPTION.  THE DEALER THINKS FORD SHOULD COVER AS THEY BELIEVE IT FALLS UNDER THE WARRANTY  .MY PREMIER CARE CONTRACT AND THE PREMIER CARE BROCHURE SAYS STRUTS ARE COVERED, AS WELL.  IT APPEARS FORD IS TRYING TO AVOID RESPONSIBILITY.      SO I HAVE AUTHORIZED THE REPAIR SO THE CAR IS DRIVEABLE (I AM GETTING BRAKES AND NORMAL MAINTENANCE DONE TOO).   NOT TO MENTION I AM SUPPOSED TO DRIVE MY SON TO COLLEGE ON FRIDAY.  THIS IS CAUSING ME TO RENT A SUBURBAN AND SHELL OUT ANOTHER $400 FOR THAT PLEASURE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11341425,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2020","dateComplaintFiled":"07/25/2020","vin":"1FMJU1KT9JE","components":"POWER TRAIN","summary":"POWER TRAIN FAILURE INDICATOR LIGHT CAME ON ABOUT 800 MILES INTO A ROAD TRIP. VEHICLE WAS BEING DRIVEN ON CITY STREETS IN EXTREME STOP AND GO TRAFFIC AFTER RECENTLY EXITING THE INTERSTATE. VEHICLE STARTED DOWNSHIFTING EXTREMELY ROUGHLY, JERKING THE ENTIRE VEHICLE FORWARD AND TRANSMISSION STARTED TO OVERHEAT.   VEHICLE HAS ALWAYS BEEN A LITTLE ROUGH UP SHIFTING SINCE PURCHASE BUT THIS WAS THE FIRST TIME ANY INDICATOR LIGHTS CAME ON.  VEHICLE WAS TAKEN TO FORD DEALERSHIP WHERE WE WERE TOLD TRANSMISSION NEEDED TO BE REPLACED. VEHICLE HAS 36,000 MILES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11340103,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/15/2020","dateComplaintFiled":"07/18/2020","vin":"1FMJU1KT6JE","components":"AIR BAGS,SERVICE BRAKES","summary":"WAS HIT BY A VEHICLE WHILE MAKING A LEFT HAND TURN ON A CITY STREET.  TRIED TO STOP THE CAR. BREAKS WOULD NOT WORK AND JUST WENT TO THE FLOOR BOARD.  VEHICLE SPED UP.  JUMPED 2 CURBS AND HAD TO THROW THE CAR IN PARK IN ORDER TO STOP. AIR BAGS DID NOT DEPLOY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11325630,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2020","dateComplaintFiled":"05/22/2020","vin":"1FMJU2AT7JE","components":"SUSPENSION","summary":"AT 20,000 MILES OF HIGHWAY DRIVING, BOTH FRONT END STRUTS WERE LEAKING AND REQUIRED WARRANTY REPLACEMENT BY DEALER. I HAVE SINCE READ ABOUT MANY PROBLEMS WITH FORD EXPEDITION STRUTS FALLING PREMATURELY.  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11324175,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2020","dateComplaintFiled":"05/11/2020","vin":"1FMJK1JT5JE","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE VEHICLE HAS AN INTERMITTENT ELECTRICAL PROBLEM WHICH CAUSES A CROSS TRAFFIC SYSTEM FAULT, BLIND SPOT SYSTEM FAULT AND THE LIFTGATE OR LIFTGLASS TO INDICATE THAT IT IS AJAR.   HEN THESE FAULT THE SAFETY SYSTEMS ARE INOPERATIVE AND POSE A SAFETY CONCERN.   THIS OCCURS WHILE IN MOTION AT BOTH ON BOTH CITY STREETS AND AT HIGHWAY SPEEDS.  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11322053,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2020","dateComplaintFiled":"04/23/2020","vin":"1FMJU2AT8JE","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"UPON STARTUP, THE DASHBOARD MONITOR WILL NOT LIGHT UP AND THE TRANSMISSION WILL NOT GO INTO GEAR.  THIS INCLUDES NO BACKUP CAMERAS, RADIO, MAPPING FEATURE, OR HANDS FREE BLUETOOTH ON THE MONITOR, WHILE THE DASHBOARD (DIRECTLY IN FRONT OF THE STEERING WHEEL AREA) FLASHES ON/OFF THAT \"TRANSMISSION NOT IN PARK\", OR \"OIL NEEDS TO BE CHANGED\", YET THE TRANSMISSION IS STUCK IN PARK.  AFTER TRYING SEVERAL TIMES TO MANUALLY PUT THE CAR INTO \"DRIVE\" IT WILL FINALLY START MOVING FORWARD WITH A GRINDING SOUND, BEFORE COMING TO AN ABRUPT STOP.  THIS SEQUENCE OCCURS SEVERAL TIMES, UNTIL I TURN THE CAR OFF AND TRY AGAIN.  IT SOMETIMES TAKES 4-5 ATTEMPTS OVER 5-10 MINUTES TO GET THE CAR MOVING WITH ALL ITEMS WORKING PROPERLY.  IT SEEMS ELECTRICAL, SINCE IT ALWAYS INVOLVES BOTH THE DASH MONITOR AND THE TRANSMISSION AT THE SAME TIME.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11322054,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2020","dateComplaintFiled":"04/23/2020","vin":"1FMJU2AT8JE","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"THE RETRACTABLE/AUTOMATIC RUNNING BOARD ON THE PASSENGER SIDE INTERMITTENTLY DROPS DOWN WHEN THE CAR IS IN PARK AND IN A STATIONARY POSITION FOR A PERIOD OF TIME.  (IE. 2-3 HOURS AT REST)   WHEN I RESTART THE VEHICLE AND OPEN/CLOSE THE DOORS, THEN SHUT OFF THE VEHICLE, THE RETRACTABLE RUNNING BOARDS WILL GO BACK UP WHERE THEY BELONG...MOST OF THE TIME.  SEVERAL DAYS LATER, THE SAME THING HAPPENS AGAIN.      I TOOK THE VEHICLE IN FOR SERVICE (CRONIN FORD - HARRISON, OHIO) IN THE FALL OF 2019 AND THEY REPLACED THE RETRACTABLE RUNNING BOARD MOTOR ON THE PASSENGER SIDE ONLY.      IN MARCH OF 2020, IT STARTED TO HAPPEN AGAIN, AFTER THE VEHICLE IS AT REST FOR 2-3 HOURS.  I AM PLANNING TO TAKE IT IN FOR SERVICE AGAIN, BUT I'M CONCERNED THAT THIS WILL BECOME A RECURRING PROBLEM WELL AFTER THE WARRANTY PERIOD IS OVER.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11321024,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"04/13/2020","vin":"1FMJU2AT6JE","components":"POWER TRAIN","summary":"TRANSMISSION SHIFT VERY HARD AND BANGS. TRANSMISSION IS CURRENTLY OUT AND BEEN AT THE DEALER FOR 2 WEEKS","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11310324,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2019","dateComplaintFiled":"02/20/2020","vin":"1FMJK1JT9JE","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. THE CONTACT STATED THAT BOTH VEHICLE REAR DOOR LATCH FAILED TO CLOSE SECURELY. THE CONTACT WHO WAS A CERTIFIED MECHANIC PURCHASED THE PART AT GRAHAM AUTO MALL DEALER, (1515 W 4TH ST, MANSFIELD, OH 44906) AND REPLACED THE LOCKING MECHANISM HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT IN COLDER TEMPERATURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11301090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2019","dateComplaintFiled":"01/22/2020","vin":"1FMJK2AT5JE","components":"STRUCTURE","summary":"THE REAR WINDOW DEFROST CONNECTORS DETACHED FROM THE REAR WINDOW, WHICH MEANS THE REAR WINDOW DEFROST DOES NOT WORK AT ALL. ON TWO SEPARATE OCCASIONS, THE REAR WINDOW DEFROST SOLDER HAS DETACHED. THE FIRST TIME WAS THE DRIVER SIDE. I TOOK IT IN, AND OUR LOCAL DEALERSHIP FIXED IT WITH A GLUE-ON REPAIR KIT. THE SECOND TIME IT WAS THE PASSENGER SIDE. IT IS CURRENTLY IN WARRANTY JAIL AGAIN AT OUR LOCAL DEALERSHIP SO THEY CAN ATTEMPT TO FIX IT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11301086,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2019","dateComplaintFiled":"01/22/2020","vin":"1FMJK2AT5JE","components":"STRUCTURE","summary":"IN COLDER TEMPERATURES, THE ENTIRE INTERIOR DOOR MECHANISMS FREEZE UP AND DO NOT ALLOW THE PASSENGERS TO EXIT OR ENTER THE VEHICLE. MAJOR SAFETY ISSUE! THERE HAVE BEEN SEVERAL TIMES THAT I HAVE HAD TO CRAWL TO THE BACK SEAT TO GET OUT OF MY VEHICLE. WHAT IS GOING TO HAPPEN IN AN EMERGENCY SITUATION?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11288452,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2019","dateComplaintFiled":"12/11/2019","vin":"1FMJU1KTXJE","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO TURN OFF. THE CONTACT STATED THAT THE FAILURE STARTED INTERMITTENTLY AND WORSENED. THE CONTACT CALLED DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209, (803) 254-4000) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS25128240. THE FAILURE MILEAGE WAS APPROXIMATELY 54,736.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11287554,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2019","dateComplaintFiled":"12/06/2019","vin":"1FMJU1KT5JE","components":"SUSPENSION","summary":"DURING A ROUTINE OIL CHANGE, THE FORD DEALER FOUND ALL FOUR OF MY SUSPENSION STRUTS WERE LEAKING. UNLESS THE VEHICLE WAS DROPPED FROM 50 FEET IN THE AIR, THERE IS NO REASON FOUR STRUTS SHOULD BE LEAKING. IT HAS TO BE DEFECTIVE STRUTS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11279694,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"11/12/2019","vin":"1FMJU1JT7JE","components":"POWER TRAIN","summary":"THE VEHICLE HAS AN ISSUE DOWN SHIFTING FROM 5TH GEAR TO 4TH GEAR. IT CAUSES THE VEHICLE TO ACTUALLY SHAKE AND FEELS AS IF THE VEHICLE WAS JARRED. IT IS WORSE WHEN YOU HAVE THE BREAK APPLIED TO COME TO A STOP.  THE DEALERSHIP INFORMED THAT THIS IS AN ISSUE WITH THE NEW 10 SPEED TRANSMISSION AND IT'S FUNCTIONING NORMALLY. HOWEVER IT'S VERY ALARMING WHEN THIS HAPPENS AND STARTLES PASSENGERS IN THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11277205,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"10/30/2019","vin":"1FMJU2ATXJE","components":"VISIBILITY/WIPER","summary":"THE SIDE-VIEW MIRRORS ON THE 2018 FORD EXPEDITION PLATINUM ARE DEFECTIVE. WHEN ADJUSTING THE MIRROR TO A PRE-PROGRAMMED NUMBER, THE MIRRORS WILL START TO ADJUST THEMSELVES AND UNFORTUNATELY WILL GET STUCK IN AN ENDLESS LOOP OF MOVING, CLICKING, MOVING, CLICKING, ETC... THE MIRROR FAILS TO ADJUST TO THE PROPER LOCATION AND THE MIRROR MOTOR CAN'T BE STOPPED UNTIL THE KEY IS REMOVED FROM THE IGNITION AND THE ELECTRICAL SYSTEM IS COMPLETELY SHUT OFF (I.E. OPENING AND CLOSING THE DRIVER-SIDE DOOR. I'M SURE IF THE MOTOR ON THE MIRROR WAS ALLOWED TO CONTINUE TO ADJUST ITSELF IN AN ENDLESS LOOP, IT COULD POSE A FIRE HAZARD (NOT TO MENTION THE FUNCTION ITSELF IS FAULTY). THIS ISSUE APPEARS TO BE SOMETHING MANY OTHERS ON FORUMS ARE STARTING TO COMPLAIN ABOUT. FORD IS AWARE OF THE ISSUE AND HAS NOT OFFERED TO RESOLVE IT FOR ANY OF ITS CUSTOMERS. THIS ISSUE CAN OCCUR WHILE THE VEHICLE IS MOVING OR STATIONARY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11271794,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2019","dateComplaintFiled":"10/29/2019","vin":"1FMJU1JT7JE","components":"EXTERIOR LIGHTING","summary":"THE HEADLIGHTS ON THE 2018 EXPEDITION ARE AWFUL. THEY ARE FAR TOO DIM AND DISTANCE COVERAGE IS FAR TOO SHORT. THEY HAVE A SHARP CUT OFF THAT MAKES IT SEEM LIKE SOMETHING IS IN THE WAY OF THEM. THE BRIGHTS ARE BETTER, BUT NOT NEARLY WHAT THEY SHOULD BE FOR A 2018, $60K+ VEHICLE. THIS IS A HUGE SAFETY CONCERN. NOT CONFIDENT THAT I WOULD SEE SOMETHING IN THE ROAD WITHIN A REASONABLE TIME TO SAFELY AVOID IT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11256622,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2019","dateComplaintFiled":"09/19/2019","vin":"1FMJK2AT1JE","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. WHILE DRIVING 40 MPH, THE AIR CONDITIONING VENTS WERE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO O. C. WELCH FORD LINCOLN (LOCATED AT 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, (843) 288-0100) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR EVAPORATORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 36,730. *AS","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11255235,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":6,"numberOfDeaths":0,"dateOfIncident":"09/06/2019","dateComplaintFiled":"09/13/2019","vin":"1FMJU1JT4JE","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"EVEN THOUGH I HAVE PUT THE CAR IN PARK, IT STILL MOVES AND HAS HIT ME AND SOME OF THE PASSENGERS GETTING OUT THE CAR WITH THE DOORS AND OTHER PARTS OF THE VEHICLE ALMOST RUNNING US OVER.  THE VEHICLE WAS PUT IN PARK ACCORDING TO DIAL.  HOWEVER, IT STILL MOVED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11254873,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2019","dateComplaintFiled":"09/12/2019","vin":"1FMJU1HT2JE","components":"STEERING,WHEELS,SERVICE BRAKES","summary":"VEHICLE FRONT DRIVER SIDE TIRE/RIM/CYLINDER HAS A POPPING SOUND. IT POPS AS IF THE CALIBER OR BRAKES HAVE SOMETHING BROKE OR DIRT IN IT. I CAN HEAR THIS WHEN DRIVING SLOW AND WHEN IN REVERSE BACKING UP. ONLY HEAR SOUND WHEN DRIVING. BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP WHEN I PURCHASE THE VEHICLE, TOOK BACK TO DEALERSHIP TWICE AND THEY COULD NOT FIND OR FIX THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11254400,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2019","dateComplaintFiled":"09/10/2019","vin":"1FMJU1JT5JE","components":"SUSPENSION","summary":"2018 FORD EXPEDITION FX4 LOADED. UNDER 10,000 MILES REAR SHOCKS LEAKING AND HAD TO BE PLACED.     THEY ARE SUPPOSED TO BE HEAVY DUTY WITH FX4 PACKAGE.     NO OFF ROAD USE. NO TOWING. NO HEAVY LOADING. CAREFUL LARGE CITY AND HIGHWAY DRIVING. CAREFUL BREAK-IN AND NO HITS, HARD CONTACTS, OR OTHER IMPACTS OR CONDITIONS.     REPLACED WITH OEM FROM FORD. BUT IF DEFECTIVE THEN LIKELY THE REPLACEMENT PARTS WILL BE DEFECTIVE AS WELL. $65,000 VEHICLE. 55 YEARS OF OWNING MANY VEHICLES INCLUDING 2 WRANGLERS, 3 4X4 HONDA PILOTS, 4X4 NISSANS, MERCEDES, ETC., NEVER HAD ANY SHOCK LEAKS AT ANY MILEAGE OR WITH ANY USE INCLUDING TOWING AND OFF ROADING. FORD MUST BE BUYING DEFECTIVE CHINA MADE PARTS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11229098,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2019","dateComplaintFiled":"07/02/2019","vin":"1FMJU1MT3JE","components":"SEAT BELTS","summary":"THE SEATBELTS ON THE OUTSIDE 2ND ROW SEATS WILL NOT FIT BIGGER PEOPLE BECAUSE ONLY THE LAP BELT PORTION OF THE ASSEMBLY IS TOO SHORT. THIS SEAT BELT INFLATED OVER THE VERTICALS PORTION OF THE BELT SO IT CANNOT USE AN EXTENDER. THE SOLUTION IS TO LENGTHEN THE LAP PORTION OF THE SEATBELT. TWICE, THIS VEHICLE HAD TO BE DRIVEN WITH PERSONS IN THAT SEAT WITHOUT A SEATBELT BECAUSE IT WOULD NOT FIT. INVESTIGATION REVEALS THESE SEATBELTS ARE MADE FOR TEENS, HOWEVER THEY SHOULD FIT ANYONE RIDING IN THE SEAT. WE ASKED FORD CUSTOMER SERVICE TO HELP SOLVE THIS PROBLEM, HOWEVER THEY QUICKLY CANCELLED OUR CASE. I CALLED AND RE-OPENED THE CASE. # CAS-21718846-M4J6B6. THE VEHICLE WAS IN MOTION WHILE THE TWO PERSONS WERE UNABLE TO USE THE SEATBELTS. NOTE: THE LAP PORTION OF THE SEATBELT IS NOT INFLATABLE, AND IS TOO SHORT, WHILE THE INFLATABLE PORTION IS THE VERTICALS PART AND IS PLENTY LONG AND WOULD FIT ANYONE. THE LAP PORTION NEEDS TO BE LENGTHENED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11221855,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2019","dateComplaintFiled":"06/22/2019","vin":"1FMJK2AT5JE","components":"VEHICLE SPEED CONTROL","summary":"SPEEDOMETER IS READING INCORRECTLY, DOES NOT MATCH GPS REPORTED SPEED OR THE PLAY PLACE OFFICERS SPEED WHEN HE CLOCKED ME GOING 13 MILES AN HOUR OVER THE SPEED MY ADAPTIVE CRUISE WAS SET AT.  CRUISE CONTROL WAS SET AT 76 MILES AN HOUR AND MY PHONE WAS NOT ON THE GAS, THE GPS ON MY MAP APPLICATION SHOWED I WAS GOING 87 MILES AN HOUR AND THAT IS THE SPEED THE POLICE OFFICER NOTED AS WELL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11221265,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"06/19/2019","vin":"1FMJU1MTXJE","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF AND THE CONTACT DISCONNECTED THE BATTERY. ALSO, THE RUNNING BOARDS FAILED TO RETRACT AND THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT. THE CONTACT STATED THAT THE DRIVE CONTROL MALFUNCTION SERVICE REQUESTED, HILL DESCENT FAULT, ELECTRONIC LIMITED SLIP DIFFERENTIAL, REDUCED TORQUE, DRIVE CONTROL, PRE COLLISION ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THOROUGHBRED FORD (8501 N BOARDWALK AVE, KANSAS CITY, MO 64154, (816) 505-1818) AND SEEKINS FORD LINCOLN (1625 SEEKINS FORD DR, FAIRBANKS, AK 99701, (907) 459-4000) WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE RESET AND THE STEERING WHEEL NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS21880081. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11220048,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2019","dateComplaintFiled":"06/14/2019","vin":"1FMJU1HT5JE","components":"SUSPENSION,ELECTRICAL SYSTEM,SEAT BELTS","summary":"TAKATA RECALL. ON 4/29/19 THE 2ND ROW MIDDLE SEAT BELT WAS REPLACED AFTER HAVING BEEN IN THE SHOP 2X FOR DIAGNOSIS. IT WOULD NOT RELEASE OUT TO BUCKLE. IT KEPT SNAGGING ON ITSELF INSIDE. ON 6/11/19 THE VEHICLE WAS TAKEN IN TO BE DIAGNOSED FOR BAD STRUT. TURNS OUT 3 OF THE 4 WERE BAD AND NEED REPLACED. THE DEALERSHIP WOULD NOT REPLACE THE 4TH STRUT EVEN THOUGH SHE STATED ITS BEEN A BIG PROBLEM LATELY. ALSO THE LIFT GATE WAS INSPECTED AS IT OPENS AND CLOSES ON ITS OWN PERIODICALLY. THEY COULD NOT GET THE LIFT GATE TO RECREATE THE PROBLEM AND SINCE THE VEHICLE DIDNT THROW A CODE FOR IT THEY CANT DO ANYTHING ABOUT IT. I HAVE AN APPOINTMENT FOR 6/19/19 TO HAVE THE 3 STRUTS REPLACED AND THE LIFT GATE CHECKED AGAIN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11219485,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2019","dateComplaintFiled":"06/12/2019","vin":"1FM5K8HT8JG","components":"STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"FOLLOWING COMPUTER ISSUES THAT CAUSED THE FOLLOWING: BAD STEERING SENSOR (PLAY IN THE STEERING), TRACTION CONTROL WARNING, HILL DECENT WARNING, RUNNING BOARDS NOT WORKING, FORD SYNC FREEZING: RADIO, TEMP, BACK UP CAMERAS, PHONE NOT WORKING. MONITOR TURNS OFF AND ON WHILE DRIVING. MONITOR WILL NOT TURN OFF WHEN CAR PARKED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11219322,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2019","dateComplaintFiled":"06/11/2019","vin":"1FMJU1JT2JE","components":"SERVICE BRAKES","summary":"TL* THE CONTACT LEASED A 2018 FORD EXPEDITION. THE CONTACT STATED THAT WHILE HIS SPOUSE WAS DRIVING THE VEHICLE AT 10-15 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES SUSTAINED BY EITHER DRIVERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN FROM THE SCENE TO THE RESIDENCE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE TO THE RESIDENCE, THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES AND WENT TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO BILL BROWN FORD LOCATED AT 32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED IN THE FOUR MONTHS SINCE THE CRASH, THE VEHICLE HAD REMAINED AT THE DEALER DUE TO THE ABS MODULE AND SOFTWARE NOT BEING AVAILABLE TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. CASE NUMBER: 21685353. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11208980,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2019","dateComplaintFiled":"05/21/2019","vin":"1FMJU2AT0JE","components":"EXTERIOR LIGHTING","summary":"POOR ILLUMINATION FROM HEADLIGHTS. VISIBILITY AT NIGHT WITH EITHER HIGH OR LOW BEAMS IS UNACCEPTABLE. NOT EASY TO AVOID OBSTACLES LIKE DEER CROSSING THE HIGHWAY, DEBRIS OR OTHER HAZARDS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11208554,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2019","dateComplaintFiled":"05/20/2019","vin":"1FMJU1JT8JE","components":"EXTERIOR LIGHTING","summary":"I HAVE A WONDERFUL 2018 FORD EXPEDITION. I LOVE EVERYTHING ABOUT THE CAR, AND EXPECTED I WOULD, BECAUSE I DID RESEARCH BEFORE LEASING IT. THE ONE THING I DIDN'T DO, WHICH I'VE NEVER HAD TO DO IN ALL MY YEARS OF CAR BUYING OR LEASING, IS TEST DRIVE THE CAR AT NIGHTTIME. THE STANDARD HALOGEN HEADLAMPS ARE AWFUL, AND DANGEROUS. I CANNOT SEE ANYTHING. MY GIRLFRIEND ALSO CAN'T SEE ANYTHING WHILE DRIVING THE CAR. I HAVE TAKEN THE CAR TO THE DEALER WHO ASSURED ME THAT EVERYTHING IS FUNCTIONING AS IT SHOULD. BUT I SWEAR I HAVE NEVER DRIVEN A CAR WITH HEADLAMPS THIS DIM OR POORLY DESIGNED. ESPECIALLY FOR A CAR SO LARGE, THE PROJECTOR LAMP CUTOFF IS TOO SHARP AND TOO LOW. OF COURSE, USING THE HIGH BEAMS DOES BRING THE LIGHTNING TO NORMAL, BUT I AM BLINDING OTHER DRIVERS. THIS NEEDS TO BE ADDRESSED BY FORD ASAP. IF YOU MONITOR WHAT'S OTHER EXPEDITION DRIVERS ARE SAYING IN ONLINE FORUMS, I GUARANTEE YOU WILL FIND THE SAME RESULT. THERE HASN'T BEEN AN ACCIDENT OR INCIDENT YET, BUT IT SEEMS LIKE IT'S ONLY A MATTER OF TIME. I AM AFRAID TO DRIVE THIS CAR AT NIGHT, OR EVEN TO BE AROUND OTHER PEOPLE DRIVING THE SAME CAR WITH STANDARD HALOGEN HEADLAMPS. IT'S NOT SAFE FOR THIS CAR TO BE ON THE ROAD WITH ITS CURRENT EQUIPMENT SETUP.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11208111,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2018","dateComplaintFiled":"05/16/2019","vin":"1FMJK1JT0JE","components":"SUSPENSION","summary":"VEHICLE AS DELIVERED NEW FROM THE FACTORY HAD A VERY LOUD AND DISTINCT CLUNKING IN THE REAR SUSPENSION WHEN DRIVING.  IT CLUNKS REPEATEDLY WITH EACH DOWNSHIFT OF THE 10 SPEED TRANSMISSION AND ONCE VERY HARD UPON ACCELERATION.  IT WAS LATER DETERMINED THAT THE REAR DIFFERENTIAL RETAINER BUSHING HAD BEEN LEFT LOOSE AND NOT FULLY INSTALLED, ALLOWING THE WHOLE REAR SUSPENSION SYSTEM TO ROTATE WHEN IT SHOULD HAVE BEEN FIXED.  THIS RESULTED IN PREMATURE TIRE WEAR AND APPARENT FLUID LOSS IN THE SHOCK ABSORBERS.  THE END RESULT IS A VEHICLE THAT HAS A VERY HARSH RIDE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11205021,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"05/01/2019","vin":"1FMJK2ATXJE","components":"POWER TRAIN,STRUCTURE","summary":"I WAS BACKING UP AND THE TRUCK TOOK OFF WITHOUT MY FOOT ON THE GAS PEDAL. I HAVE ABOUT 15K IN DAMAGE TO MY VEHICLE. I HAVE FOUND A FEW OTHERS THAT HAVE HAD THE SAME PROBLEM","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11193471,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"04/02/2019","vin":"1FMJU1JT9JE","components":"SUSPENSION","summary":"TOOK MY VEHICLE FOR OIL CHANGE AT A LOCAL MECHANIC.  HE ADVISED ALL FOUR STRUTS ARE LEAKING.  THE VEHICLE ONLY HAS 10,000 MILES ON IT.  I WENT BACK TO FORD.  THEY ADVISED THERE IS AN SS! BULLETIN AND THEY ARE ONLY SUPPOSED TO MONITOR THE ISSUE.  A GOOGLE SEARCH SHOWS THIS HAS BEEN A PROBLEM WITH EXPEDITIONS FOR YEARS.  WHY ISN'T FORD RESOLVING THIS AFTER ALL OF THESE YEARS AND FINDING A STRUT THAT WORKS PROPERLY?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11190474,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2018","dateComplaintFiled":"03/21/2019","vin":"1FMJU1JT1JE","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. THE CONTACT STATED THAT ALL OF THE SHOCK ABSORBERS WERE DEFECTIVE AND CAUSED THE REAR OF THE VEHICLE TO BOUNCE WHEN DRIVING OVER A POTHOLE. THE VEHICLE'S REAR WOULD ALSO BOUNCE SIDEWAYS WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO HIXSON FORD OF ALEXANDRIA (2506 S MACARTHUR DR, ALEXANDRIA, LA 71301, (318) 448-0871) WHERE THE REAR SHOCKS WERE REPLACED WITH NEW ONES UNDER THE WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 6. *JS","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11180993,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2018","dateComplaintFiled":"02/18/2019","vin":"1FMJK1MT0JE","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLE FAILED TO START 3 DIFFERENT TIMES. THE FIRST TIME WAS IMMEDIATELY AFTER PURCHASE OF THE VEHICLE - IT STARTED AFTER 30 MIN AND WAS TAKEN BACK TO THE DEALERSHIP. THEY REPLACED THE BATTERY AND NO ISSUES UNTIL 4 DAYS THEN IT OCCURRED AGAIN. THE VEHICLE WAS STOPPED AND PARKED OVERNIGHT AND WOULDN'T START THE NEXT MORNING. THE BATTERY HAD ENOUGH POWER - JUMP STARTING DIDN'T HELP. THE 3 TOW TRUCK WAS FINALLY CALLED INTO TOW THE VEHICLE TO THE FORD DEALERSHIP. THEY REPLACED THE IGNITION SWITCH AND THEN TOOK THE VEHICLE BACK UP TO THE PURCHASING DEALERSHIP. THEY DID A FULL REVIEW OF THE VEHICLE AND DIDN'T FIND ANY FURTHER PROBLEMS. THEN 4 WEEKS LATER IT HAPPENED AGAIN WHERE THE VEHICLE WOULD NOT START FOLLOWING SITTING FOR A COUPLE OF HOURS. AGAIN IT TOOK 4 TOW TRUCKS TO COME TO GET THE VEHICLE TO THE FORD DEALERSHIP. THE PROBLEM WAS THE VEHICLE WOULDN'T STAY IN NEUTRAL TO BE TOWED IT WOULD ALWAYS RETURN TO PARK. THE DEARSHIP THEN REPLACED THE STARTED AND SAID IT WAS THEN TAKEN CARE OF AND WON'T HAPPEN AGAIN. THE EVENTS WERE SEPT 4TH - PURCHASE VEHICLE - 1ST EPISODE, SEPT 8TH - 2ND EPISODE, NOVEMBER 19TH - 3RD EPISODE","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11175848,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2019","dateComplaintFiled":"02/09/2019","vin":"1FMJK1LT8JE","components":"ELECTRICAL SYSTEM","summary":"I BOUGHT THIS NEW EXPEDITION JUNE OF 2018.  IT HAS PUT ITSELF INTO DEEP SLEEP MODE 8 TIMES.  06/11/18, 08/09/18, 08/19/18, 08/22/18 TWICE!, 10/13/18, 11/11/18, 02/06/19.  EACH TIME IT HAD TO BE JUMPED WITH ANOTHER LARGE VEHICLE TO START IT UP.  THE FIRST TIME WAS JUNE 11TH JUST DAYS AFTER I BOUGHT IT.  WE TOOK IT IN AND THEY SAID NOTHING WAS WRONG. IT HAS BEEN IN THE SHOP 3 MORE TIMES SINCE THEN AND THEY \"CAN'T FIND ANYTHING WRONG\"  THEY ARE NOW SAYING THEY WILL REPLACE THE BATTERY BUT I FEEL ITS SOMETHING WITH ALL THE NEW TECHNOLOGY IN THE CAR AND IT WILL STRAND ME AGAIN.  I HAVE LUPUS AND IT HAS STRANDED ME IN 105 DEGREES AND FORD ROADSIDE ASSISTANCE SAID THE COULDN'T COME FOR 1 HOUR AND 45 MINUTES.  I HAD TO HAVE A STRANGER TRY TO JUMP IT WITH A SMALL CAR AND IT WOULDN'T CHARGE, THEN A TUNDRA THAT THE MARINA MANAGER DROVE PULLED UP AND HE FINALLY GOT MY CAR GOING....I CAN;T DRIVE A CAR THAT HAS DONE THIS SO MANY TIMES AND THE FORD CORPORATION SAID IT DOESN'T QUALIFY FOR A REPLACEMENT.  THEY WANT ME TO DRIVE AROUND WITH CABLES IN MY NEW $83K CAR AND DEPEND ON OTHERS TO HELP ME WHEN I AM STRANDED!!  I AM DEALING WITH SERVICE DEPARTMENT OF AUTOMAX FORD IN KILLEEN TEXAS.  THEY HAVE BEEN KIND BUT UNABLE TO HELP ME.  THIS LAST OCCURRENCE WAS FEB. 6, 2019","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11172356,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2018","dateComplaintFiled":"01/27/2019","vin":"1FMJU2AT4JE","components":"AIR BAGS","summary":"THE AIR BAG WARNING LIGHT IS ON WHICH MAY CAUSE THE AIRBAGS NOT TO FUNCTION PROPERLY. WE HAVE NOT HAD AN ACCIDENT TO CAUSE THE AIR BAG LIGHT ON THE DASHBOARD TURN ON. WE ARE TAKING IT TO THE DEALERSHIP LATER IN THE MONTH TO FIND OUT THE EXACT CAUSE OF THIS MALFUNCTION. BUT THE POTENTIAL OF AN ACCIDENT AND THE AIR BASS FAILING TO DEPLOY IS IN THE BACK OF MY MIND. PLEASE LOOK INTO THIS MATTER NOW SO IT PREVENTS ANY FUTURE FAMILIES BEING AFFECTED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11170337,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"01/16/2019","vin":"1FMJU2AT3JE","components":"EXTERIOR LIGHTING","summary":"HEADLIGHT POWER ON THE VEHICLE IS INADEQUATE, DOES NOT PROVIDE ENOUGH FORWARD VISIBILITY. NOTICED AFTER PURCHASE OF VEHICLE IN DEC. 2018","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11165405,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2019","dateComplaintFiled":"01/05/2019","vin":"1FMJU1JT0JE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ELECTRONIC DIAL SHIFTER WILL AUTOMATICALLY SWITCH FROM DRIVE TO PARK IF THE VEHICLE START STOP BUTTON IS DEPRESSED WHEN THE CAR IS RUNNING. THE PARKING BRAKE ALSO AUTOMATICALLY SWITCHES ON AT THE SAME TIME. CONSIDER WHAT WOULD HAPPEN IF A 2018 FORD EXPEDITION IS TRAVELING ON A FREEWAY IN TRAFFIC AND THE START STOP BUTTON WERE ACCIDENTALLY DEPRESSED. THE CAR WOULD SHIFT INTO PARK, THE PARKING BRAKE WOULD ENGAGE AND THE DRIVER WOULD DECELERATE RAPIDLY FROM 65 MPH TO A STOP WITH NO NOTICE, LIKELY BEING REAR ENDED BY TRAFFIC IE; A SEMI TRUCK AT HIGHWAY SPEED. THE ELECTRONIC SHIFTER SHOULD STAY IN THE SELECTED GEAR WHEN THE START STOP BUTTON IS DEPRESSED AS A CONVENTION SHIFTER WOULD, ELECTRIC OR MECHANICAL. I DETERMINED THIS AFTER GOING TO A CAR WASH, PUTTING THE CAR IN NEUTRAL THEN DEPRESSING THE STOP BUTTON TO SAVE FUEL. THE CARIMMEDIATELY SHIFTED FROM NEUTRAL TO PARK AND ENGAGED THE PARKING BRAKE. I TESTED THE DRIVE, START BUTTON OFF, IMMEDIATELY SWITCHES TO PARK ON A FLAT STREET AT ZERO SPEED. I REALIZED AS AN ENGINEER THAT IF THIS HAPPENED AT SPEED A FATAL ACCIDENT COULD OCCUR. FORD CAN REMOVE THIS RISK WITH A SOFTWARE UPDATE TO THE ELECTRONIC SHIFTING, LEAVING THE CAR IN THE SELECTED GEAR IF THE START STOP BUTTON IS DEPRESSED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11161029,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2018","dateComplaintFiled":"12/12/2018","vin":"1FMJU1KT1JE","components":"EXTERIOR LIGHTING","summary":"THE HALOGEN HEADLIGHTS IN MY 2018 FORD EXPEDITION LIMITED ARE TOO DIM AND UNSAFE FOR ROADS THAT ARE NOT LIT OR FOR DRIVING IN THE RAIN ON ANY ROAD.  I CANNOT SEE THE ROAD WELL AND I FEEL THAT THE HALOGEN BULBS ARE NOT A GOOD ENOUGH OPTION IN A 60K+ VEHICLE. I AM EXTREMELY DISAPPOINTED IN FORD MOTOR COMPANY FOR CUTTING CORNERS AND NOT MAKING THE LED HEADLIGHT HOUSING STANDARD FOR ALL OF THEIR VEHICLES. THE FORD OEM HALOGEN BULBS ARE EXTREMELY DIM AND UNSAFE FOR CONSUMER USE. IF THERE WAS SOMETHING IN THE ROAD, I DON'T THINK MY HEADLIGHTS WOULD GIVE ME ENOUGH NOTICE TO AVOID AN OBSTRUCTION. VERY UNSAFE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11144483,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2018","dateComplaintFiled":"10/31/2018","vin":"1FMJU1JT2JE","components":"POWER TRAIN","summary":"THE TRUCK WAS BEING BACKED INTO A PARKING SPOT ,THE TRUCKS TURNED OFF I PUSHED THE PEDAL TO START THE TRUCK TO BACK UP AND IT PROPELLED INTO THE WALL OF THE ESTABLISHMENT THAT I WAS GOING INTO TO EAT DINNER CAUSING A GREAT DEAL OF DAMAGE TO THE BUILDING AND MY VEHICLE. MY BIGGEST CONCERN IS THIS PROBLEM NOT BEING LOOKED INTO. I  HAVE A FAMILY AND WE ALL RIDE IN THIS TRUCK I WOULD NEVER WANT TO PUT THERE LIVES IN DANGER KNOWING THAT THIS IS A PROBLEM GOING ON WITH THESE TRUCKS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11138814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2018","dateComplaintFiled":"10/06/2018","vin":"1FMJU1KT7JE","components":"EXTERIOR LIGHTING","summary":"THE HALOGEN HEADLAMPS ON THE 2018 EXPEDITION ARE COMPLETELY INADEQUATE FOR A 2018 VEHICLE. THEY ARE DIM, AND THEY ARE ANGLED DOWN WITH A LOW CUTOFF.     I BROUGHT MY VEHICLE TO THE DEALER AND THEY ADJUSTED THE LIGHTS AS HIGH AS POSSIBLE, WHICH DID NOT ADDRESS THIS ISSUE.     FORD OFFERS AN OPTIONAL LED HEADLAMP SYSTEM WHICH APPEARS SIGNIFICANTLY BRIGHTER AND SAFER, BUT AT THE TIME OF PURCHASE THEY DIDN'T HAVE THESE ON THE DEALER LOTS. IT'S WILDLY IRRESPONSIBLE TO SELL A BRAND NEW VEHICLE FOR $65000 + THAT HAS HEADLIGHTS FROM THE  1990S. THEY ALSO CLAIM THAT THIS SYSTEM CAN NOT BE RETROFITTED TO THE HALOGEN HEADLAMP MODELS.     DRIVING AT NIGHT ON A ROAD WITHOUT STREET LIGHTS IS UNSAFE. YOU CAN'T SEE ROAD SIGNS, ONCOMING TRAFFIC, PEDESTRIANS ON THE ROAD, ETC. VISIBILITY IS LIMITED TO A VERY SHORT DISTANCE.     THERE ARE MULTIPLE COMPLAINTS ON THIS NHTSA SITE ABOUT THE INADEQUATE LIGHTING, WHAT WILL IT TAKE TO GET FORD TO REPLACE THE HALOGEN LIGHTS WITH THE LED LIGHTS?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11132898,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2018","dateComplaintFiled":"10/02/2018","vin":"1FMJK2AT3JE","components":"SERVICE BRAKES","summary":"TODAY I EXPERIENCED A COMPLETE FAILURE OF THE BRAKES ON MY 2018 FORD EXPEDITION EL. THE BRAKE PEDAL WOULD NOT BUILD ANY PRESSURE WHICH ALMOST CAUSED AN ACCIDENT WITH MY CHILDREN IN THE VEHICLE. TO ANSWER THE SPECIFICS REQUESTED BY NHTSA, THE VEHICLE WAS BEING DRIVEN AT 45MPH OR LESS ON A CITY STREET AND THE PROBLEM STILL PERSISTED WHEN THE VEHICLE WAS STOPPED. THE ONLY WAY TO BUILD BRAKE PRESSURE WAS TO TURN THE VEHICLE OFF AND PUMP THE PEDAL. THIS VEHICLE IS LESS THAN 6 MONTHS OLD AND FOR HOW MUCH FORD CHARGES FOR A LIMITED EDITION EXPEDITION YOU EXPECT TO NOT HAVE YOUR BRAKES FAIL. THIS IS UNACCEPTABLE, FORD! THANK GOD NOBODY WAS KILLED BY THIS MANUFACTURING FLAW.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11123923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2018","dateComplaintFiled":"09/01/2018","vin":"1FMJK1JT4JE","components":"EXTERIOR LIGHTING","summary":"THE LOW BEAM HEADLIGHTS SHINE VERY LOW AND NOT FAR ENOUGH AHEAD OF THE VEHICLE. THEY ARE ALSO VERY DIM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11122445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2018","dateComplaintFiled":"08/26/2018","vin":"1FMJU1JT0JE","components":"EXTERIOR LIGHTING","summary":"THE HEADLIGHTS ON THIS VEHICLE ARE ABSOLUTELY THE WORST OF ANY CAR I'VE EVER DRIVEN.  DID NIGHT DRIVING YESTERDAY; THE PERIPHERAL LIGHTING WAS VIRTUALLY NON-EXISTENT, AND I COULDN'T EVEN SEE MY DRIVEWAY FROM THE ROAD.  THERE IS NO MENTION ON THE WINDOW STICKER ABOUT WHAT TYPE OF LIGHT FIXTURES THE CAR HAS.  I FEEL EXTREMELY UNSAFE WHEN DRIVING THIS VEHICLE AT NIGHT, AND WILL LIMIT THIS EXPOSURE WHEN I CAN.  TOTALLY UNSAFE IN THE DARK OF NIGHT.  THE ROAD TO OUR PLACE IS UNLIGHTED AND KINDA COUNTRY . . .  COULDN'T SEE THE DRIVEWAY AT 10MPH WITH THE TURN SIGNAL FLASHING","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11121769,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2018","dateComplaintFiled":"08/22/2018","vin":"1FMJK1MT4JE","components":"SEAT BELTS","summary":"AFTER CALLING 3 FORD DEALERS AROUND KANSAS CITY MO. THEY ALL TOLD ME THAT FORD DOES NOT HAVE SEAT BELT EXTENSION FOR  2018 EXPEDITION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11118957,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2018","dateComplaintFiled":"08/10/2018","vin":"1FMJU1JT5JE","components":"SERVICE BRAKES","summary":"PURCHASED NEW 2018 EXPEDITION FX4 XLT WOTH CLASS IV TOWING PACKAGE AND OTHER OPTIONS RELYING ON FORD, ITS DEALERS, AND FORD'S PR, THAT VEHICLE COULD TOW TRAILERS UP TO CERTAIN WEIGHT. BUT, ONCE WENT TO PURCHASE TRAVEL TRAILER TO TOW, DISCOVER THAT FINE PRINT HARD TO FIND FORD DISCLOSURE HAD FAR LOWER TOWING LIMITS UNLESS PURCHASE ADDITIONAL EXPENSIVE TOWING OPTIONS. ALSO, VEHICLE LACKS TRAILER BRAKE CONTROLLER THAT IS REQUIRED IN MANY PLACES BY LAW AND NECESSARY TO TOW ALMOST ANYTHING SAFELY. IT IS POSSIBLE THAT BUYERS WILL NOT KNOW THE FOREGOING AND TOW RESULTING IN DANGEROUS RISKS AND POTENTIAL THIRD PERSON INJURIES/DEATHS IN CRASHES INVOLVING THE TOWING OF HEAVY TRAILERS WITH NO BRAKE CONTROLLERS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11115787,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2018","dateComplaintFiled":"08/05/2018","vin":"1","components":"VEHICLE SPEED CONTROL","summary":"RECENTLY I RENTED A FORD EXPEDITION. MUCH OF THE DRIVING WAS IN AN AROUND THE MOUNTAINS SURROUNDING YELLOWSTONE NATIONAL PARK. WHILE I FOUND THE VEHICLE EASY TO DRIVE THERE IS ONE GLARING SAFETY ISSUE CONCERNING THE ABILITY TO DOWNSHIFT. ONE MUST TAKE THEIR EYES OFF THE ROAD TO LOCATE THE + OR - BUTTONS ON THE CENTER CONSOLE TO CHANGE GEARS. THESE BUTTONS SHOULD BE LOCATED ON THE STEERING WHEEL. NOT ON THE CENTER CONSOLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11109448,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2018","dateComplaintFiled":"07/02/2018","vin":"1FMJU1JT8JE","components":"EXTERIOR LIGHTING","summary":"CPSC: THE PURPORTED PURPOSE OF FORD'S 'PROJECTOR' HEADLIGHT DESIGN WAS TO INCREASE LUMENS WHILE  DECREASING POWER CONSUMPTION. INSTEAD OF THE HEADLIGHT (AS WITH 'NORMAL' LOW-BEAM HEADLIGHTS)  BEING AIMED AWAY FROM ONCOMING VEHICLES AND DISPLAYING THE ENTIRE ROAD AHEAD, THE HEADLIGHT  ROAD VISIBILITY (AS VIEWED BY THE DRIVER THROUGH THE WINDSHIELD) HAS A DISTINCT, HORIZONTAL LINE ABOVE  WHICH IS ABSOLUTELY DARK AND BELOW IS LIT. *DT  *JS *TT","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11093148,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2018","dateComplaintFiled":"05/16/2018","vin":"","components":"ENGINE","summary":"2018 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO VEHICLE BEING SEVERELY UNDER POWERED HAVING ONLY A 6-CYLINDER ENGINE IN A VEHICLE SO LARGE. *LD  *JS","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}