{"count":435,"message":"Results returned successfully","results":[{"odiNumber":11744221,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"06/15/2026","vin":"1FMJK1KT0KE","components":"SEAT BELTS","summary":"Middle row right side and middle row left side seat seatbelt retractor pretensioners are malfunctioning and causing the seat belts to lock up while the vehicle is in and driving. I have received alerts on my ford pass for this issue as well. As well as the front passenger and driver side.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743857,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2026","dateComplaintFiled":"06/13/2026","vin":"1FMJU2AT8KE","components":"POWER TRAIN","summary":"There have been multiple times when I\u2019m driving on the highway, at highway speeds, and the expedition will stall when shifting gears. There will be a moment when it sounds like the vehicle is in neutral, a loud clunking sound will be heard, and then it jerks into the gear it should be in. This has happened to me on numerous occasions, even happening at lower rates of speed, like when I\u2019m in town and accelerating after being at a stop light.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743823,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2026","dateComplaintFiled":"06/12/2026","vin":"1FMJK1MT1KE","components":"POWER TRAIN","summary":"Transmission failed at approximately 110,000. Prior to there were episodes of hesitation during acceleration. Transmission was replaced at ford dealership with new parts. This transmission is not available for inspection.   The vehicle is at 161,000 miles and is starting to have the same hesitation issues. The vehicle will also die at times when the auto stop engine activates. The new issues have not been addressed by a dealer yet.   Safety is at risk when accelerating because it cuts out and you could be hit by an oncoming vehicle or fail to maneuver appropriately without acceleration power.   The recall for hesitation was completed on this vehicle by the Ford dealership and the issue resurfaced after this was done.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"06/10/2026","vin":"1FMJU2AT9KE","components":"SEAT BELTS","summary":"While driving down the highway I suddenly heard a loud bang and what looked like smoke came out from the area by the front passenger seatbelt. The seatbelt had suddenly retracted fully and locked. Thankfully the seat was unoccupied at the time, so nobody was injured by this. When calling the local Ford dealership we were told we needed to bring vehicle in for inspection before parts could be ordered. When we called back to schedule the inspection we were told the recall was paused so we needed to wait to even have the inspection. After contacting Ford corporate we were finally able to bring in for inspection 06/01/2026 to confirm what we already knew about the broken seatbelt retractor. The dealership relayed this info to Ford, and Ford told them not to fix it at this time. When we called the dealership 06/08 they relayed that info to us. We then requested that Ford provide us a loaner vehicle. The dealership called us back 06/09 to let us know that Ford would not be providing a loaner vehicle. Our front passenger seat is occupied about 95% of the time, and that seatbelt is completely unusable. We have not been given any kind of timeline for when it can be repaired, and have no other option but to drive it the way it is. It is illegal and we are forced to put the life of one of our family members at risk because we do not have any extra seats or the money to buy yet another vehicle or pay for a rental as we are still paying for this vehicle that we bought less than a year ago.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743193,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2026","dateComplaintFiled":"06/10/2026","vin":"1FMJU1HT4KE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"Multiple times we have received Powertrain Failure warnings. These warnings typically happen when driving in cruise control but also happens in normal driving. The car has trouble shifting gears, gets stuck in gears, and has trouble downshifting. This creates unsafe and unstable driving especially at high speeds.   Repeated visits to the dealer have yielded no results and the dealer has not mentioned transmission work one time despite a clear issue and widespread issues with this transmission model.   This issue has been persistent since the car was bought.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743347,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2026","dateComplaintFiled":"06/10/2026","vin":"1FMJU2AT0KE","components":"POWER TRAIN","summary":"The 10 Speed Transmission, also known as 10R80, is absolutely horrible and should be banned. I have the 2019 ford expedition manufacturered in January of 2019 there is constant jerking, poor shifting, delayed gear recognition, slipping gears while going highway speeds and side streets are the worst, this is a great concern of mine. My dealership will not fix the issue due to manufacturer warranty is out. However this is a known issue after this model was built. Ford is no help they said there is no warranty on it to fix it amd no customer satisfaction program available. I do not have $10,000 or more to replace this issue. CDF drum of this model was also found to be defective.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11742813,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2026","dateComplaintFiled":"06/08/2026","vin":"1FMJK1HT7KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition Max. The contact received a recall notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger's seat belt retractor pretensioner unexpectedly deployed while the contact's minor son was seated in the front passenger seat. The vehicle was taken to the dealer but was not inspected. The contact was informed of an inspection fee and was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 125,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11742076,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2026","dateComplaintFiled":"06/04/2026","vin":"1FMJU1KT1KE","components":"SEAT BELTS","summary":"he contact owns a 2019 Ford Expedition. The contact stated while driving 35MPH, occupied with his wife in the vehicle, the contact heard a loud bullet noise and his wife thought she has gotten injured from a weapon. The contact pulled over to the right side of the road and he noticed the passenger seat belt had retracted independently the exposed. The vehicle was taken to a dealer where they informed the recall was paused and they were nothing they could do at this time. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 26V344000 ( SEAT BETLS) The manufacturer was notified of the failure. The approximate mileage was 73,000.\u00a0","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11740844,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/29/2026","dateComplaintFiled":"05/29/2026","vin":"1FMJU2AT7KE","components":"ELECTRICAL SYSTEM","summary":"Ford issued TSB 22-2089 addressing the evaporator temperature sensor that provides an incorrect or \"biased\" reading in Ford F-150 / Raptor: 2015\u20132022Ford F-250 / F-350 / F-450 / F-550 Super Duty: 2017\u20132022Ford Expedition: 2018\u20132022Lincoln Navigator: 2018\u20132022 causing cabin temperatures to reach hazardous levels that can cause heat stroke in adults and especially children posing a significant risk on roadways and to other drivers. The faulty part was installed in family advertised vehicles. It is a known Technical Service bulletin. On May 29th 2026 at 10:35 am the family advertised 2019 Ford Expedition with capacity to seat 7-8 passengers experienced TSB 22-2089 faulty while on a family trip in another state, causing extreme respiratory distress in 2 of the 4 children due to cabin temperatures reaching a recorded 83 degrees fahrenheit and climbing.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11740298,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2025","dateComplaintFiled":"05/27/2026","vin":"1FMJU1JT1KE","components":"POWER TRAIN","summary":"Continued transmission issues, losing power, hard shifts, down shifts at random times. Been to the dealership several times about this. Safety issues due to being on busy highways at 65+ mph and loss of power or down shifts puts myself and others at risk of a wreck. No warning signs. Started reporting issues in September of 2025. Dealership has made 3 attempts to fix and the issue hasn\u2019t been resolved.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11740332,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2026","dateComplaintFiled":"05/27/2026","vin":"1FMJU1LT3KE","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"On May 26, 2026, my 2019 Ford Expedition suffered a total systemic safety failure that resulted in my toddler being locked inside the vehicle in direct sunlight, requiring an emergency extraction. I used the FordPass app to unlock the vehicle and opened the driver\u2019s door and passenger door on the diver's side. I placed my bag containing the proximity key fob onto the driver\u2019s seat floorboard while the vehicle was completely off. I closed the driver's door and walked to the rear door behind the driver's seat, which was still open, to buckle my child into his car seat. Upon closing his door, the vehicle immediately initialized a \"ghost lock\" command, sealing all doors with the key fob inside, directly violating the vehicle's \"Smart Unlock\" and Passive Entry Passive Start (PEPS) safety protocols.  The FordPass remote application then completely failed, refusing to process any commands to unlock the vehicle or remote-start the engine to turn on the air conditioning for the child. Even after uninstalling and reinstalling the application via a good samaritan\u2019s cellular hotspot, the app remained completely unresponsive due to a total communication crash with the vehicle.  I called 911. Local police arrived on-site first and attempted an emergency manual override using a mechanical lockout tool down the window frame, which failed. Due to the rapidly increasing interior heat in the direct Florida sun, arriving firefighters determined the child was in critical danger and shattered the rear passenger door main window to perform an immediate extraction. This failure represents an unmitigated malfunction of the door latch systems documented under Ford TSB 20-2421, which overrode all safety failsafes without warning. An upcoming diagnostic testing appointment is being scheduled at an authorized Ford dealer to pull the module codes and initiate a manufacturer safety review.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11740171,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2026","dateComplaintFiled":"05/26/2026","vin":"1FMJU1HT0KE","components":"ELECTRICAL SYSTEM,SEAT BELTS,STRUCTURE","summary":"While backing up the vehicle, the front passenger seat belt retractor pretensioner suffered an inadvertent, spontaneous pyrotechnic deployment. There was a loud pop resembling a firecracker, immediately followed by smoke in the cabin and the odor of gunpowder. The force of the explosive deployment dislodged the interior B-pillar trim panels. The passenger front seatbelt has been locked into place. Following this, the dashboard displayed a Check Engine light and a Battery charging system warning light, indicating the electrical system was damaged. The vehicle is rendered undriveable due to the disabled charging system and the compromised passenger seat belt. There were absolutely know warning lamps, messages, or unusual symptoms prior to the failure. At this time, the incident has not yet been physically inspected, as corporate customer service lines indicated a remedy hold on the active safety recall (Recall 24S06).","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11739216,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2026","dateComplaintFiled":"05/21/2026","vin":"1FMJU1MT0KE","components":"POWER TRAIN,ENGINE","summary":"Vehicle experiences repeated harsh shifting, hesitation, sudden downshifts, hard downshifts with engine redlining, and loss of acceleration during normal driving. Transmission intermittently jerks violently between gears and hesitates when pulling into traffic or merging onto the highway, creating a serious safety concern. I have experienced multiple near collisions due to the vehicle hesitating or failing to accelerate properly while entering traffic and during highway merging situations. Vehicle has also unexpectedly downshifted hard while driving, causing the engine to redline and creating unsafe driving conditions. Issue has occurred multiple times and vehicle has been taken to Ford dealer for repair on several occasions. Dealer performed software updates/reprogramming, but condition persists. Vehicle currently has approximately 66,000 miles.  Currently it is undrivable especially due to the fact I have children.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11738045,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2026","dateComplaintFiled":"05/15/2026","vin":"1FMJK1HT9KE","components":"ENGINE","summary":"I own a 2019 Ford Expedition with fewer than 100,000 miles equipped with the 3.5L EcoBoost engine. The vehicle began experiencing a loud cold-start rattle, engine timing issues, and check engine light illumination. The vehicle was diagnosed by a Ford dealership with internal VCT/cam phaser mechanical failure affecting engine timing and performance. The dealership diagnostic identified trouble codes P0016, P0365, and P0369. The dealership also documented that the engine oil level and condition were within specification, indicating the failure was not caused by lack of maintenance or neglect. The dealership recommended replacement of all four VCT units and four VCT solenoids due to internal mechanical failure. This issue creates a serious safety concern because improper engine timing can cause loss of power, rough operation, stalling, or sudden engine performance issues while driving. This appears to be a widespread issue affecting Ford vehicles equipped with the 3.5L EcoBoost engine, particularly involving cam phasers, timing components, and VCT systems. A major internal timing-related failure on a vehicle with under 100,000 miles should not occur under normal operating conditions. I am submitting this complaint because this defect may affect the safe operation and reliability of the vehicle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11735842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2026","dateComplaintFiled":"05/05/2026","vin":"1FMJU2AT0KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts). However, the parts required to complete the recall repair were not yet available. The vehicle was taken to a dealer, where it was diagnosed that both front seat belt retractors had failed and needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that the original seat belt retractors would be reinstalled and would not be replaced due to the manufacturer advising that the recall remedy is currently on hold. The manufacturer was made aware of the issue. The contact stated that the manufacturer has exceeded a reasonable amount of time to provide a remedy for the recall. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11735389,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2026","dateComplaintFiled":"05/03/2026","vin":"1fmjk2at0ke","components":"SEAT BELTS","summary":"Complaint:  While driving at normal road speed with no collision or impact, I experienced a sudden loud \u201cpop\u201d from the driver-side seatbelt area. Immediately after, I noticed a burning smell coming from the same location. I initially believed I had a tire blowout and pulled over to inspect the vehicle.  When I attempted to unbuckle and then re-extend the seatbelt, I found that the seatbelt was locked and would not retract or extend normally. The restraint system is now inoperable.  This incident appears to be an inadvertent deployment of the seatbelt pretensioner without a crash event, resulting in a restraint system malfunction. The failure occurred during normal driving conditions and without any external trigger.  This creates a serious safety risk because:  * The seatbelt is no longer functional and cannot properly restrain the occupant * The unintended deployment could startle the driver and lead to loss of vehicle control * The presence of a burning smell raises concern for thermal or electrical hazard within the restraint system  I am aware of similar complaints involving unintended seatbelt pretensioner deployment in Ford Expedition vehicles of similar model years. This incident should be investigated as a potential defect affecting occupant restraint systems.  I\u2019ve contacted ford with no help to resolve the issue   Injury: No Crash: No Fire: No (burning odor present, no visible flames) Speed at time of incident: 35  Mileage at time of incident: 170xxx The vehicle\u2019s seatbelt system remains in a failed/locked condition and requires repair.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11735225,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/01/2026","vin":"1FMJU1HT5KE","components":"UNKNOWN OR OTHER","summary":"Backup camera is provides a distorted image more than 80% of the time. This is a known issue for 2018 Ford expeditions but it has not been reported as a problem for 2019\u2019s. I am telling you that it is a problem that I am experiencing it.  It is the same as the prior year issue.  It affects all Ford SUVs in that era.  Fixing it is a temporary solution - it is a known issue that they are frequently defective.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11730977,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"04/13/2026","vin":"1FMJK1MT7KE","components":"SEAT BELTS","summary":"Had a passenger in my vehicle and the seatbelt would open/work. I took my vehicle to Confidence Ford in Norman,OK and was told the second row passenger seat lower retractor assembly needs to be replaced and it was not covered by the recall/warranty.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11729065,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"04/03/2026","vin":"1FMJK2AT8KE","components":"AIR BAGS,SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that after parking the vehicle and with the engine idling, the front passenger side seat belt pretensioner erroneously deployed, causing the passenger to be forcefully retracted into the seat. During the incident, an explosion had occurred, and smoke filled the cabin of the vehicle. The contact sustained an injured neck during the seat belt deployment. No medical treatment was required. After the incident, the air bag warning light had remained illuminated. The cause of the failure was not determined. The contact indicated that the failure had previously occurred on the front driver's side seat belt, also. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V197000(SEAT BELTS). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 135,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11726649,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2025","dateComplaintFiled":"03/24/2026","vin":"1FMJU1HT7KE","components":"BACK OVER PREVENTION","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while reversing, the rear-view camera image was distorted or blank, with the message \"Camera Unavailable\" displayed. The dealer was notified of the failure and informed the contact that the VIN was not under recall for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,953.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11724920,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2026","dateComplaintFiled":"03/17/2026","vin":"1FMJU1MT8KE","components":"POWER TRAIN","summary":"Torch Converter was changed 1 1/2 years ago and now the CDF drum is going out, causing hard shifting and skipping shifts. This dangerous as the primary family driver to transport our children and the pause in shifting attempting to merge on the interstate is very dangerous and could ultimately lead to death if there is oncoming and if shifts hard or pauses with shifting when merging.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11723672,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2024","dateComplaintFiled":"03/11/2026","vin":"1FMJK1JT5KE","components":"POWER TRAIN","summary":"Car shakes due to Transmission rough shifting","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11722138,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2026","dateComplaintFiled":"03/04/2026","vin":"1FMJU2AT8KE","components":"POWER TRAIN","summary":"My transmission feels as if it is skipping. It feels as if the truck is going to stop while driving. Making it very dangerous and unsafe for my children and myself. The two codes that a scanner gave were P0732:00-6D and P07F7:00-6D. Please help with this. My truck is not even that old nor is high on mileage.  Thank you.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11720851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"02/27/2026","vin":"1fmju2at9ke","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"While driving at approximately 70 mph on an interstate highway, the vehicle intermittently loses propulsion during acceleration. Engine power drops suddenly and the vehicle coasts for several seconds before power returns. This has occurred multiple times and creates an immediate safety hazard due to sudden loss of speed in active traffic lanes.  The engine also produces a loud rattle at cold start. These symptoms began at approximately 70,000 miles and progressively worsened. A Ford dealership later diagnosed cam phaser failure at 88,938 miles.  The loss of propulsion occurs without warning lights or driver alerts. Sudden reduction in engine power at highway speeds increases the risk of rear-end collision or loss of vehicle control. This condition presents a significant safety concern.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11720982,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"02/27/2026","vin":"1fmju1ht7ke","components":"SEAT BELTS","summary":"the catch mechanism in passenger middle row and driver middle row are not working you cannot wear a seat belt currently as the latch will not catch my children sit in these seats and its unacceptable for such a mandatory safety feature not to be covered by ford in 55 years i have not scene a malfunction on a seatbelt receptor Ford needs to be alerted they have a problem and start a recall and fix my vehicle ASAP for 100% safety issues!","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11720119,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2022","dateComplaintFiled":"02/24/2026","vin":"1FMJK1KT6KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving approximately 10 - 20 MPH and depressing the accelerator pedal, the vehicle failed to respond with an abnormal clucking sound coming from the transmission. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed, and it was determined that the transmission needed to be rebuilt. The transmission was rebuilt on three occasions; however, the failure persisted. The contact stated that the failures had occurred over the past four years. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 99,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11720289,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2026","dateComplaintFiled":"02/24/2026","vin":"1FMJK2AT2KE","components":"UNKNOWN OR OTHER","summary":"Less than a week from purchase , I was on the freeway doing 70 MPH and the sunroof exploded on us for absolutely no reason. I had just dropped off my [XXX]  son , Had he been in the vehicle with his [XXX]  brother and this happened I would be pursuing a lawsuit !   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11717577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2025","dateComplaintFiled":"02/12/2026","vin":"1FMJK2ATXKE","components":"SEAT BELTS","summary":"I have a recall for my seatbelt that my local Ford dealership still has been completed.  I've been waiting for months and they tell me the parts aren't available yet.  I researched these parts online and they show that they are indeed available for my 2019 Ford Expedition limited MAX.  I'm leaving for a 4,000 mile vacation on 2/19/2026 and would like this RECALL taken care of before I leave  [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11717258,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"02/11/2026","vin":"1FMJU1MT5KE","components":"POWER TRAIN","summary":"Transmission 10R80 is having shifting issues that have caused near crashes.  The transmission will have delayed or slow shifting or miss shift when starting from stopped position.  It happens on cool days or warmer days.  Many people having this issue with expeditions but Ford has inspected the vehicle 2 times and found no issues.  They refuse to dig deeper into the problem and fix it.  These are expensive vehicles and if my family is injured i will be suing the Ford Co.  Issue started at about 40,000 miles.  It was inspected while under warranty but now it is over 60,000 miles and out of warranty.  If it fails now I will be responsible for the expensive repairs. This issue happens nearly every day.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716688,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"02/09/2026","vin":"1FMJK1JT9KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the transmission. The transmission was slipping, and the RPM was abnormally elevated. There were several unknown warning lights illuminated, and the engine overheated. The vehicle was driven to the residence. The contact stated that the failure reoccurred. While driving at an undisclosed speed, the engine overheated again. The coolant reservoir was refilled with five gallons of coolant. The engine continued to overheat, and the coolant reservoir was continuously refilled. The contact stated that on one occasion, the contact and her husband were stranded at the side of the road in the freezing cold for two hours. The vehicle was taken to the dealer where it was diagnosed with the driver's front wheel bearings and sensors failures. The contact was informed that the wheel bearings failure was the cause of the failure because the transmission was unable to perform as designed. The contact was informed that the driver's side front-wheel bearing, and all the sensors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 145,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715836,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2025","dateComplaintFiled":"02/05/2026","vin":"1FMJK1JT9ke","components":"POWER TRAIN","summary":"Regularly experience violet jerking into gream and slipping/gear hunting.   often times on the highway, which leads to unsafe speed changes","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714651,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"01/31/2026","vin":"1FMJU1JT2KE","components":"ENGINE","summary":"My engine makes a loud rattling noise upon start up and then a more discreet rattling while driving because of the cam phaser.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11713821,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2025","dateComplaintFiled":"01/28/2026","vin":"1FMJK1KT5KE","components":"UNKNOWN OR OTHER","summary":"I got an oil change 12/20/2025 and was told I have an oil leak coming from under the timing cover. An estimated expense of $4000 to repair. My vehicle is newer, 2019 and only has 77,000 miles on it. This issue shouldn\u2019t be happening to a newer car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11712075,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2026","dateComplaintFiled":"01/20/2026","vin":"1FMJK1JT0KE","components":"POWER TRAIN","summary":"10R80 Transmission issues. Hard shifting, lunging forward, irradic shifting on highway, hard shifting between 3rd and 4th gear which causes the vehicle to lunge forward. Near full transmission failure on highway. Excessive loss of power and erratic shifting. Had to pull over in the highway. Mechanic states a new transmission is needed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11707752,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/30/2025","vin":"1FMJU1KT5KE","components":"EXTERIOR LIGHTING","summary":"The passenger side headlight DRL is fading and does not appear to be as bright and pronounced as the driver side DRL. This vehicle has the LED headlights and fog lights.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2025","dateComplaintFiled":"12/16/2025","vin":"1FMJU1HT4KE","components":"POWER TRAIN","summary":"While driving, the vehicle experiences a sudden loss of power, after which the transmission goes into what feels like a false neutral. It then violently re-engages and accelerates uncontrollably without driver input. This is an extremely dangerous situation and presents a major safety risk to us and to others on the road. Fortunately, we were able to avoid a crash, but this could have easily resulted in a serious accident.  The vehicle was initially brought to the dealership for an A/C issue, and at that time we asked that this transmission concern also be inspected. We were informed that the dealership could not replicate the problem. Since then, the issue has become more frequent and more severe.  We have now been told that we can drop the vehicle off, but that it may take 3\u20134 weeks or longer before diagnostics even begin, and that we would be responsible for out-of-pocket rental car costs during this time. We were also told that because the issue could not previously be replicated, this would now be considered customer pay, despite the fact that this is a serious powertrain and safety-related issue.   We find this unacceptable. This is not a convenience issue\u2014it is a known concern with Ford\u2019s 10-speed transmissions, and it places our safety at risk every time the vehicle is driven.  We have opened a case with Ford in hopes that assistance will be provided, including:  Proper diagnosis and repair of the transmission issue  Coverage of related repair costs  Assistance with a rental vehicle while the SUV is being evaluated, as it is currently unsafe to drive  We trust Ford to stand behind its product and take this issue seriously before someone is injured.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11703768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2025","dateComplaintFiled":"12/08/2025","vin":"1FMJK2AT4KE","components":"POWER TRAIN","summary":"2019 Ford Expedition Max with the 10R80 transmission experienced severe shifting issues shortly after PCM recall 24E13 was performed. The recall involves PCM/TCM updates and adaptive shift strategy reset. After the recall, the vehicle developed shuddering, harsh shifting, flaring between gears, and delayed engagement.  Dealer diagnosis found internal transmission damage including CDF hub sleeve axial movement and No. 3 sun gear shell seal failure, along with diagnostic code P07E6. These failures are known on the 10R80, but the issue escalated immediately after the recall update.  Transmission required a full overhaul. Concern that the recall calibration and adaptive strategy reset may accelerate internal wear or exacerbate pre-existing vulnerabilities in the 10R80 transmission.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2024","dateComplaintFiled":"11/26/2025","vin":"1FMJK1HT6KE","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25E070000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the transmission was slipping while driving and shifting into gear, and an unknown warning light was flashing. Additionally, the contact stated that while driving at various speeds on uneven pavement or over a minor bump in the roadway, the rear of the vehicle was jumping and the vehicle became slightly unstable, causing occupants or items in the rear passenger\u2019s seats to bounce. Additionally, the contact stated that the vehicle made an abnormal rattling sound at start-up. The contact stated that the fuel pump was only pumping fuel at 33% and DTC: P00C6 was retrieved. The vehicle was taken to the dealer, where it was diagnosed and determined that the timing chain was stretched, and the valve cover was leaking. Additionally, the vehicle was diagnosed with the left catalytic converter, rear shocks and struts, timing chain, valve covers, fuel pump, and transmission failures. The parts were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11699782,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/14/2025","dateComplaintFiled":"11/17/2025","vin":"1FMJU1KTXKE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving 50 MPH, the contact heard a loud bang noise coming from the left driver's side, and afterwards her seat belt retracted independently, causing the contact to have bruising to her left collarbone. There was an unknown odor present during the failure. The contact stated that the seat belt performed as if the vehicle were involved in an impact; however, there was no impact. An Independent mechanic was contacted. The vehicle was not taken to an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The approximate mileage was 93,672.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11699564,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"11/15/2025","vin":"1FMJU1JT1KE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"My 2019 Ford Expedition started making some loud noises while accelerating and wouldn\u2019t accelerate as usual when I pressed the gas pedal \u2014 there was a noticeable delay in gear shifting and acceleration. Often when I did shift gears, there would be a very loud clunking sound. It got much worse over the course of several days. At one point, I was on the highway and needed to accelerate quickly to maneuver around other vehicles \u2014I pressed the gas and there was no acceleration\u2014 the vehicle just stayed at the current speed and it was a couple beats before the vehicle responded to me pressing down hard in the gas pedal. It did finally accelerate, but it was very delayed.  It was a very unsafe experience. I have since learned there is a known issue with the transmission on these vehicles that causes this issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11698224,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2025","dateComplaintFiled":"11/07/2025","vin":"1FMJU1JT5KE","components":"STEERING,POWER TRAIN,ENGINE","summary":"When you try to accelerate quickly, even when you\u2019re switching lanes on the interstate or just driving down the road, the car will sometimes pop out of gear or something and almost comes to a complete stop causing you to almost get rear ended. I\u2019ve almost been hit several times because the car stops and won\u2019t go.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697725,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"10/30/2025","dateComplaintFiled":"11/05/2025","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact called on behalf of a 2019 Ford Expedition. The contact stated that while he was driving his 2017 Kia Rio at 10-20 MPH, and approaching a red traffic light, the 2019 Ford Expedition that was driving approximately 60 MPH crashed into the rear of the contact's vehicle. The contact sustained neck and head injuries and was transported to the hospital by ambulance. The contact was informed that the injuries had aggravated the contact's underlying spinal injury. The contact was advised to undergo an emergency surgery. The air bags of the contact's vehicle did not deploy. The contact's vehicle was towed to a tow yard, where it was totaled. A police report was filed, and the report stated that the driver of the 2019 Ford Expedition advised that the vehicle crashed into the contact's vehicle due to brake failure. The other driver sustained unknown injuries and was also transported to the hospital by ambulance.  No further information was available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697802,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2025","dateComplaintFiled":"11/05/2025","vin":"1FMJK1HT1KE","components":"UNKNOWN OR OTHER","summary":"I don't know if there's issues with rearing was driving when we felt like another car had puh up forward an happen twice just several minutes apart felt like brakes were stuck while driving or like rear end was shifting weird I can still hear like a tapping somewhere in motor sent it to be fix where we bought it before warranty was expired but they really just screwed up my ac an couldn't fix because warranty expired had to fix it ourself out of pocket money all were asking is for dealers to send there recalls all to have it fixed I don't want to pay for a vehicle we can't trust in town or out of town plus we were at Dr appt in Odessa tx 11/3/2025 an we did notice something like with brakes like licking a little","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697461,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2025","dateComplaintFiled":"11/04/2025","vin":"1FMJU1KT4KE","components":"POWER TRAIN","summary":"ford knowingly put in a faulty CDF drum to cut corners and make more profit (hence the class action lawsuit) and transmission shifts erratically (1-3-5-10-1-6)  safety concern. loss of power while driving","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696334,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2025","dateComplaintFiled":"10/29/2025","vin":"1FMJK1HT9KE","components":"SUSPENSION","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the rear of the vehicle was bouncing excessively. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear suspension that needed to be replaced. The contact was also made aware that the rear sensors were not properly installed following a collision repair and were hanging down from the bumper. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 57,687.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694925,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"10/22/2025","vin":"1FMJU1HT6KE","components":"POWER TRAIN,FORWARD COLLISION AVOIDANCE","summary":"I was driving and felt a clunk in transmission and lost power and almost got rear ended. The wrench light came on so I pulled over and turned off the vehicle. I restarted and it ran fine but the transmission is dangerous, I don't want that to happen again. The transmission constantly hard shifts. This was at 2am in the morning when I was driving from FL to MD.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694571,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/17/2025","dateComplaintFiled":"10/20/2025","vin":"1FMJK2AT8KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at approximately 35 MPH with the driver's seat belt fastened, she observed a loud explosion inside the vehicle, and then she felt what she thought was an impact to her chest, and the wind was knocked out of her as she began gasping for air. The contact stated that she believed she had been shot. The contact added that she steered the vehicle to the side of the road and where she observed that the driver's seat belt did not extend or retract, and the air bag warning light was illuminated. The contact stated that after 20 minutes, she observed a swollen imprint of the seat belt, which eventually scabbed over. 911 was called, but Medical attention was not needed. The contact stated that she continues to drive the vehicle, but had to buckle the seat belt behind her while driving so that the notification chimes do not go off continuously while driving. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2025","dateComplaintFiled":"10/20/2025","vin":"1FMJU1LT6KE","components":"EXTERIOR LIGHTING","summary":"LED daytime running lights have failed and turned blue on one side. This issue appears to affect many vehicles of the same make and model. DRLs are a piece of safety equipment that makes the vehicle more visible to others, and as such, should be in proper working order.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692740,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2024","dateComplaintFiled":"10/11/2025","vin":"1FMJK2AT7KE","components":"POWER TRAIN","summary":"I purchased a 2019 Ford Expedition Max from Rivertown Ford \u2013 Group 1 Automotive (Columbus, GA) in 2022. During the test drive, I heard a rattling noise at startup and was told by my salesperson, Derrick, that it was just a \u201ccold start.\u201d I was shown a CarFax report claiming no recalls or major repairs. I later discovered this was false. An internal Ford OASIS report revealed that transmission work had been performed before sale, which Rivertown Ford never disclosed or reported to CarFax.  Since purchase, my Expedition has had harsh shifting, delayed gear engagement, jerking, and sudden loss of acceleration, often without diagnostic codes\u2014making it difficult to obtain warranty repairs under my Ford ESP plan. Rivertown Ford told me the transmission backlog meant I\u2019d have to pay for my own rental vehicle and wait indefinitely for a technician.  In March 2024, the vehicle shifted into neutral instead of drive while backing out of a driveway, rolling down uncontrollably and hitting two trees. Neither USAA (my insurer) nor Ford acknowledged that this incident matched the 10R80 transmission defect and TSB 23-2249 (Nov 2023), which addresses uncommanded neutral engagement and loss of power. I was never notified of this defect. My insurance labeled it an \u201cat-fault\u201d accident, raising my premiums drastically.  My Expedition is now being serviced for TSB 23-2249 after new video evidence and stored code P07E06-00 confirmed the defect. Ford\u2019s OASIS system\u2014which hides warranty and powertrain repairs from the public\u2014enabled this concealment. This issue has caused financial loss, emotional distress, and fear of driving, especially as this is our only family vehicle for transporting our children. I have video, audio, photos, and documentation proving these events and request NHTSA\u2019s investigation into Ford\u2019s 10R80 transmission defects and disclosure practices.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692217,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"10/08/2025","vin":"1FMJU1KT4KE","components":"SEAT BELTS","summary":"I was driving and the seatbelt exploded. Started smelling like it was burning super loud explosion It\u2019s a good thing I didn't  crash and hit somebody . I\u2019ve never had anything like that in my life happen before.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11691900,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"10/07/2025","vin":"1FMJK2AT5KE","components":"POWER TRAIN","summary":"After Ford Recall 24E13 (Powertrain Control Module reprogramming) was completed on my 2019 Ford Expedition Max, the vehicle immediately developed transmission problems. It began hesitating to go into reverse and then produced DTC P0736 (reverse gear ratio incorrect). Within days, it failed to shift properly and was returned by the dealership.  The issue occurred only after the recall repair, indicating a possible calibration or programming fault that affected the powertrain. Ford dealership staff acknowledged metal in the fluid but gave inconsistent explanations and then claimed the transmission had to be replaced.  The vehicle also displayed a \u201cPowertrain System Fault\u201d warning. No such problems existed before the recall. This raises a safety concern because transmission malfunction after a recall could cause loss of control or failure to move the vehicle.  The vehicle was returned to us on October 7, 2025; it remains unsafe to drive. Ford Corporate has been notified (Case CXH-05773791-T4G0R8), but no resolution has been provided. I am requesting NHTSA review this as a potential post-recall powertrain safety failure related to Recall 24E13.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11691254,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"10/03/2025","vin":"1FMJK2AT7KE","components":"POWER TRAIN,ENGINE","summary":"The Cam Phaser failed in 2023 and 2025.  It kept the vehicle from starting.   The transmission has failed twice in the past two years.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11690516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2025","dateComplaintFiled":"09/30/2025","vin":"1FMJU2AT5KE","components":"POWER TRAIN","summary":"Ford 10 speed automatic transmission. Driving at highway speeds the vehicle suddenly went into limp mode. This dropped the vehicle speed from 70 mph to 20 mph without warning. A flashing wrench indicator light on the dash illuminated. A grinding noise coming from underneath the vehicle occurred. Our vehicle has an extended warranty. The vehicle was dropped off at the dealership it was purchased from. Dealership stated the separator plate inside the transmission was defective and needed replaced. The work was completed and the vehicle has been returned to us. This could have caused a significant accident on the freeway. Luckily with experienced drivers this was avoided.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11689464,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"09/24/2025","vin":"1FMJU1HT6KE","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"In June 2024, my 2019 Ford Expedition experienced serious transmission and powertrain problems. Diagnostic testing identified catalyst efficiency codes (P0430), and I was given a repair estimate that included catalytic converter replacement. The vehicle also displayed repeated \u201cService Engine Soon\u201d and \u201cPowertrain Malfunction/Reduced Power\u201d warnings. Because the vehicle became undrivable and the repair costs were unaffordable, I was forced to release it to auction in June 2024, resulting in a significant financial loss.  In April 2025, Ford issued Recall 24E13 acknowledging that PCM programming errors could falsely trigger catalyst efficiency codes (such as P0430), potentially leading to unnecessary catalytic converter replacements, exactly the condition my vehicle experienced. This recall defect directly contributed to the loss I suffered, as I still owed about $11,000 on the vehicle when I could no longer use it.  I have already opened a case with Ford (Case #CXH05645573C2W6R6), but I have not received meaningful assistance. When I contacted Ford Customer Service, I was not offered escalation or resolution. I was only told to call another phone number, which left my case unresolved.  I respectfully request that NHTSA review Ford\u2019s handling of this defect, including the financial impact on owners like myself who incurred substantial losses before the recall was announced.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688358,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2023","dateComplaintFiled":"09/19/2025","vin":"1FMJU2AT8KE","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"The rear-view camera does not work 80+% of the time. It usually fails to connect at all and I do not have visibility or access to the rearview camera when backing up (in reverse). This has been ongoing for well over a year now and has been progressively getting worse. Before it would just happen once every 20-30 times or so but now it happens every day I use the vehicle about 80-90% of the time.    This has resulted in at least 3 narrow-miss accidents so far as I can't see what directly behind me. On more limited occasions, if the rear camera does show up and connect, it will display the rear image upside down, sometimes it will freeze on the screen and won't go away even when not engaged in Reverse thus not allowing access to the screen.   It continues to happen every day I use the car and most days the rear camera will not ever connect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11685530,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2025","dateComplaintFiled":"09/07/2025","vin":"1FMJU2AT1KE","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"July 17th on highway going near highway speed of 65-70mph in congested heavier traffic, person merging from on ramp caused abrupt slow to stop and rear ended a F250 truck causing MAJOR front end damage, couldn\u2019t get front doors open, frame bent, vehicle totalled with $22k or more in damages. Seatbelt locked and air bags NEVER deployed. Ford dealership and insurance company very very suprised that given impact, speed, etc airbags never went off. Also emergency braking system did give collision detection warning and then seemed to entirely take over braking as I attempted to brake very hard nothing seemed to be happening for brakes. Seemed crash could have been entirely avoided. Vehicle totalled and gone to salvage yard. Thank goodness no injury very badly bruised","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11685454,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2025","dateComplaintFiled":"09/06/2025","vin":"1FMJK1KT4KE","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"I purchased my 2019 Ford Expedition Max Limited on [XXX]. When we purchase the vehicle we signed a notice that we would have the recalls completed within a reasonable time. I took my vehicle for the recall to Feyer Ford in Edenton, North Carolina on May 30th. Prior to the recall I was having no issues at all with the vehicle. Once I pick the vehicle up on [XXX] and started my traveling home. Within 10 minutes of leaving, the vehicle made a loud screeching noise. The wrench light came on, and the vehicle seemed to not accelerate forward. I was able to pull off the road and turn the vehicle off. I called Feyer Ford to make them aware of the problem and they told me that it was because the PCM had been reprogrammed and would need to relearn how I drive. I had the same issue happen again further down the road, this is a very serious safety hazard that my vehicle suddenly stopped moving forward in traffic. I called Feyer Ford once again and was told that I had to drive the vehicle 1,000 miles before the PCM would relearn my driving patterns. I took the vehicle in on June 4th to have it checked out and was told that I would need a valve body replacement and torque converter replacement. That essentially my transmission was bad. Since that date the vehicle has gone into reverse numerous times when I put it in Drive, it will also get stuck in 4th 7th or 10th gear when you are trying to drive it in a parking lot or going slow on the road. When it gets stuck in those gears the vehicle will not go forward it will only allow you to go backwards. My car has been at Feyer Ford since July 29 trying to have the warranty cover the fix, but it was denied for warranty coverage because they stated the vehicle was broken by the recall. We were told we could pick up our un-fixed vehicle on Aug 27. We got the key and proceeded to leave only to find the car not put back together from a different seat belt recall. It is still at Feyer Ford today, September 6th 2025.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11683251,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/09/2024","dateComplaintFiled":"08/26/2025","vin":"1FMJK1JT9KE","components":"STRUCTURE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while stopped at a stop sign and reaching into the center console, the contact's ring finger touched the silver chrome trim near the sliding opening latch and was severely lacerated, almost severing it completely. As a result, the contact lost consciousness, causing the vehicle to collide with a tree. Fortunately, the contact did not sustain any additional injuries. No police report was filed. The contact was able to drive away from the accident scene and personally repair the vehicle. The manufacturer has been notified of this incident.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11683312,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2025","dateComplaintFiled":"08/26/2025","vin":"1FMJU1KT5KE","components":"SEAT BELTS","summary":"Seatbelt pretensioner inadvertently exploded while driving the vehicle and locked the seatbelt","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682373,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2025","dateComplaintFiled":"08/22/2025","vin":"1FMJU1KT9KE","components":"AIR BAGS,SEAT BELTS","summary":"Yesterday, while I was driving to pick up my kids from school, my 2019 Ford Expedition, the driver\u2019s side seatbelt literally exploded \u2014 it went off like it would in a crash (but there was no crash). I was driving when it exploded and tightened so tight on me. Now the seatbelt doesn\u2019t work at all. It was terrifying, so loud and painful.   This is part of a known recall issue. When the dealership had my car back in May to replace my cam phasers, they told me the seatbelt recall parts weren\u2019t available yet. Fast forward to now \u2014 the seatbelt has gone off, the vehicle can\u2019t be driven safely, and Ford (both the local dealership and customer service) is saying there\u2019s nothing they can do for me right now. The dealership told me I would have to pay to have it towed and pay for a rental. Also, they aren\u2019t sure how fast they can get parts or diagnose it. I\u2019m honestly at a loss. This is a safety recall, and I can\u2019t use my car because of it. I literally just paid $2400 in may for my cam phasers and now this.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682479,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"08/22/2025","vin":"1FMJK1MT7KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, the engine was rattling, and the vehicle was idling rough. There was no warning lights illuminated. The contact stated that occasionally while driving on the highway, the vehicle lost automotive power while accelerating. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2025","dateComplaintFiled":"08/21/2025","vin":"1FMJK1HT2KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal clattering and clanking sound coming from the engine. There were no warning lights illuminated. The contact stated that the failure was a known issue with the vehicle. The vehicle was taken to the local dealer, where it was diagnosed with engine failure and cam phaser rattle. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 115,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682197,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2025","dateComplaintFiled":"08/21/2025","vin":"1FMJK2AT4KE","components":"POWER TRAIN","summary":"The transmission is clunking and hard shifting causing the car to not just go when you accelerate. The car stutters and takes a minute to actually go when you press the accelerator. This has caused multiple times where pulling out of a parking lot has been dangerous since I can\u2019t properly get up and go when need be. I had a mechanic look at my car and he confirmed my transmission needs to be replaced. There was no warning signs or messages about the failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681888,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/25/2025","dateComplaintFiled":"08/20/2025","vin":"1FMJK1HT9KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact received notice of NHTSA Campaign Number:\u00a025V197000 (Seat Belt). The contact stated that while driving at 45 MPH, she observed a noise resembling a gunshot, and the driver's seat belt tightened to the point where she could not breathe. The contact stated that while in shock, she eventually depressed the driver's seatbelt release button and then released herself. The contact stated that when the seat belt retracted, the belt cut on her neck and put a hole in the side of the seat. The contact stated that her grandchildren were passengers at the time of the failure, and they were all terrified. Medical attention was not needed. A police report was filed. The vehicle was taken to a dealer where she was advised that parts were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680784,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2025","dateComplaintFiled":"08/14/2025","vin":"1FMJU1MT6KE","components":"ENGINE","summary":"Engine rattle during start up","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680426,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2025","dateComplaintFiled":"08/13/2025","vin":"1FMJK2AT8KE","components":"STEERING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while his wife was driving on a neighborhood road at an undisclosed speed, the steering wheel seized. There were no warning lights illuminated. The driver proceeded to pull over, and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the electronic steering control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680005,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2022","dateComplaintFiled":"08/11/2025","vin":"1FMJK2AT7KE","components":"POWER TRAIN,ENGINE","summary":"- cam phaser rattle, yes. TSB-23-2143 -possible engine auto start failure while stopped at stoplight, or failure while driving -yes, dealer diagnosed multiple times -yes, dealer -no","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679716,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2025","dateComplaintFiled":"08/10/2025","vin":"1FMJU2AT0KE","components":"POWER TRAIN","summary":"The 10 Speed Transmission, also known as 10R80, is absolutely horrible and should be banned. I have had Ford rebuild the transmission more than once and also fully replaced with multiple shop visit with other trans issues. Constant jerking, poor shifting, delayed gear recognition, slipping gears while going highway speeds, are all causes for great concern. I am worried all the time that I may get in an accident with one of the skipping that occurs several times monthly.  This Trans must be fully recalled due to its safety! This is a major safety issue. Who wants to pay $90,000.00 on a car to have constant transmission issues and jerky driving?  This jerking has been worsening again lately and worried I need another trans repair. This happened again today which brings me to this complaint as Ford wont fiix the issue, needing a new style trans altogether!","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679214,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2025","dateComplaintFiled":"08/07/2025","vin":"1FMJK1JT4KE","components":"POWER TRAIN,AIR BAGS,SEAT BELTS","summary":"Passenger air bag light came on and passenger seat belt locked up also the transmission had to be fixed","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676903,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/27/2025","dateComplaintFiled":"07/29/2025","vin":"1FMJK1HT0KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition Max. The contact stated that after the wife started the vehicle and while the gear shifter was in the parked position, the front driver's side seatbelt pretensioner erroneously deployed. During the incident, the wife sustained a left shoulder abrasion, which required medical treatment. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The contact was informed that the VIN was included in the NHTSA Campaign Number: 24V099000(SEAT BELTS). The contact indicated that the vehicle had experienced the same failure listed in the recall.  The failure mileage was 90,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11677102,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2025","dateComplaintFiled":"07/29/2025","vin":"1FMJU1JT0KE","components":"POWER TRAIN","summary":"Issues with the transmission (10R80) started in May 2025 around 79,000 miles, and lasted a few weeks before we could get to the Ford dealer.  We have not towed anything or taken the vehicle off roading. We experienced very hard shifting, delayed acceleration, lurching, and loss of power.  We were unable to drive the vehicle without one or more of these things consistently happening. One lurch was particularly violent where our momentum carried us forward while the vehicle slowed dramatically. The loss of power was particularly dangerous because I pulled into traffic and then shifting failed and I couldn\u2019t move. I was stuck in the middle of the road until the gears cycled and eventually started working again. The loss of power also happened to my wife. The transmission issues appeared quickly and then rapidly became worse.  We took it to Ford and they said the transmission needed replaced. This would allegedly be better than trying to fix it piece by piece. Apparently Ford could potentially help with costs if I submitted a case, but they would want to try to diagnose and fix it first. This meant being without the vehicle for an extended period and then having to return it to the shop if the part fixed didn\u2019t solve the issue. This is unreasonable given that others online reported similar issues and the \u201cfixes\u201d often did not work. We did not have any dashboard lights illuminate as part of our issues. We had the transmission replaced.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676750,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2025","dateComplaintFiled":"07/28/2025","vin":"1FMJK1HT1KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving 50 MPH, there was a rattling sound coming from the engine. The contact pulled over to side of the road, turned off and restarted the vehicle and the vehicle started to operate as intended. The check engine warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 150,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676361,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2025","dateComplaintFiled":"07/26/2025","vin":"1FMJU1JT8KE","components":"VEHICLE SPEED CONTROL,WHEELS,SERVICE BRAKES","summary":"I took the car for a recall due OBD issues and reprogramming shortly after that 3 days after it was at redrock ford in Williston North Dakota is giving me Emergency brake malfunction in middle of driving car on cruise control this warning came on with a lightning symbol in red and circle around it disengaging cruise control on its own and also no showing speed cruise control is set for this is the 3rd time I take this car due to recalls they also just did seatbelt tensioners on front driver and passenger sides and is listed again for it and status on it is that no remedy is available due to parts not available I called the dealer after the OBD RECALL REPAIR and associate is stating I have to pay a diagnostic because is not related to EMERGENCY BRAKE ISSUES mentioned above I didn\u2019t have this ebrake issue before u til oil took it to them now thanks to this I have a broken front right passenger wheel bearing most likely it engage ABS SYSTEMS AND MY WHEEL LOCKED WHILE DRIVING WITH MY Family and my kids now I have to buy a new driver side wheel bearing most likely have a mechanic installed also with a price of labor cost on top","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675988,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2025","dateComplaintFiled":"07/24/2025","vin":"1FMJU1HT7KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon start the vehicle, the vehicle hesitated while starting and while idling, and there was an abnormal clanking sound was coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the camshaft system was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 23-2143; as a probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676014,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"07/24/2025","vin":"1FMJK1LT6KE","components":"SEAT BELTS","summary":"On [XXX], the seatbelt pretensioner on my 2019 Ford Expedition MAX Platinum suddenly discharged without warning while the vehicle was stationary. It emitted a loud noise, caused the seatbelt to lock, and released a strong burning smell, consistent with prior reports linked to recall 24V099 / 25V197000.  I purchased this vehicle used on [XXX] from Taverna Infiniti of North Miami (FL). At the time of sale, the dealership: \u2022Did not disclose any active recalls \u2022Provided an inspection form stating the seatbelt and warning systems were \u201cOK\u201d \u2022Sold the vehicle with an illuminated airbag (SRS) warning light \u2022Delivered the vehicle with a non-functional driver-side tail light  Four days later ([XXX]), the dealer sent me a Carfax report showing the vehicle had an active NHTSA safety recall (24V099), issued in February 2024, with a known remedy available.  The dealership knowingly sold a vehicle with an unrepaired safety defect, and the defect has now resulted in an actual pretensioner discharge \u2014 which could pose a fire risk and compromised occupant protection. I am currently working to have the vehicle serviced at a Ford-authorized dealer.  I am reporting this event to document: \u2022The failure of the seatbelt pretensioner \u2022The dealer\u2019s noncompliance with safety disclosure obligations \u2022The risk posed to other consumers INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675288,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2025","dateComplaintFiled":"07/22/2025","vin":"1FMJK1KT0KE","components":"UNKNOWN OR OTHER","summary":"At 60k miles the car started making noises when I start it. I took it in and they said it was the timing chain. Also my engine light keeps coming on and it says Emissions Error. I have purchased several Fords and I don\u2019t plan on major repairs every 5 years. Especially the day it goes out of warranty. Apparently the timing chain is a big problem according to the repair company at around 5 years on these expeditions","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674732,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2025","dateComplaintFiled":"07/19/2025","vin":"1FMJU1MT8KE","components":"ENGINE","summary":"Catalytic converter signaled efficiency is low after the Emissions Recall 24 E 13 had been fixed 2025.  There are 5 other expeditions in the dealership with the exact same problem. Had recall fixed one month later check engine light came on.  Same problem emissions signal. Ford won\u2019t fix it as they claim \u201cit would have been caught during inspections of the vehicle when they run codes during any kind of service.\u201d Even though it would not have been because the recall just came out May 2025 for it to correctly issue said signal.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674143,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2025","dateComplaintFiled":"07/16/2025","vin":"1FMJK1KT2KE","components":"POWER TRAIN","summary":"While attempting to accelerate and change lanes on the freeway, the vehicle unexpectedly slipped out of gear and appeared to shift into neutral. During this time, the gas pedal became completely unresponsive, leaving me unable to control the vehicle\u2019s speed. Multiple warning lights and audible alerts activated briefly before disappearing. I released the gas pedal and attempted to accelerate again, at which point the vehicle re-engaged and resumed normal function.  This issue first occurred approximately one month ago and has now happened two additional times. Each incident lasted several seconds during active freeway driving, creating a highly dangerous situation where I had no control over acceleration. This poses a serious safety risk, especially when merging or maneuvering in high-speed traffic. Although no accident has occurred yet, the potential for one is significant and deeply concerning.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672080,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2025","dateComplaintFiled":"07/08/2025","vin":"1FMJU1JT2KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle failed to respond as indented and started to decelerate unintendedly. The contact became aware of a rattling sound coming from underneath the vehicle. Several warning lights illuminated. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer for repair under a recall; however, the contact was provided the cost for a diagnostic test. The vehicle was not repaired. The manufacturer was notified on the failure, and informed the contact that the vehicle was included in Technical Service Bulletin: 22-2428 (Automatic Transmission - Harsh-Delayed Engagement). The approximate failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11671597,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"07/07/2025","vin":"1FMJK1KTXKE","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My transmission started losing power on acceleration, hard jerk/bang when shifting into gear, transmission slipping, loss of power between shifts","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11670625,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/01/2025","vin":"1FMJK2AT1KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated and failed to properly shift into gear. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 99,500.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11670655,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2025","dateComplaintFiled":"07/01/2025","vin":"1FMJU1HT7KE","components":"POWER TRAIN","summary":"Transmission failure, skipping, and stalling. It can be inspected. My family and Is safety was put at risk when the transmission started stalling out while leaving the exit ramp to turn onto a busy road with constant traffic. As soon as the acceleration pedal was pressed after leaving the stop sign stalling occurred and again at the following stop light upon acceleration. Yes the problem has been confirmed by a dealership. It has not been inspected by the police, insurance, or others. No warning before hand other than it would skip certain gears and jerk really hard.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11670207,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2025","dateComplaintFiled":"06/30/2025","vin":"1FMJU1HT0KE","components":"POWER TRAIN","summary":"I noticed that the car would make a clunking noise changing Drive to Reverse (vice versa) and had informed the dealership upon getting car checked up for cold start rattle issues that sounded like stemming from cam phaser.  Dealer didn't comment on it.  Over time, I felt it getting worse.  Now at about 51,400 on my drive home on the freeway close to my exit, luckily, I felt the car vibrantly shaking (during drive and slow down).  After exiting the freeway, I noticed car (and steering wheel) shaking vibrantly when going 25 mph and over.    After taking it to a local mechanic, they found that the driveshaft was about to come off missing a part.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11670212,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"06/30/2025","vin":"1FMJU1HT0KE","components":"UNKNOWN OR OTHER","summary":"During a recent visit on 6/6/2025 to the Ford dealership in Torrance  for an oil change, I've informed the service staff of my concern for the diminishing coolant levels.  Upon completion of the oil change, they've informed they did not find any issues with the coolant and did not find any signs of leaking.  Today is June 30, 2025 and I've come to a local mechanic for a different concern of vehicle shaking and they found that the coolant was indeed leaking.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2025","dateComplaintFiled":"06/28/2025","vin":"1FMJU1HT0KE","components":"STEERING,POWER TRAIN","summary":"Was returning home from a drive on a freeway and noticed that car started shaking violently on right side rear of vehicle, like tires were loose, when I was close to the exit.  Upon exiting freeway I noticed that vehicle at 20mph speeds+ (more noticeable at 25mph+) the car began shaking.  Car shakes as well throughout braking.  I took it to the tire shop to see if it was a tire issue or a balance issue, but the shop informed it wasn't a tire issue but possibly a CV related.  Because I'm feeling the vibrations more from one side of vehicle, thinking it could be related to the toe link.  Seeing car parked on driveway, it does seem to be leaning more to the right in the rear of the vehicle","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669805,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2025","dateComplaintFiled":"06/27/2025","vin":"1FMJU1MT2KE","components":"POWER TRAIN","summary":"Expedition with 60k miles needing timing chain, cam phasers, 4 camshafts,  valves and rockers. This has been a on going issue with 3.5 ecoboost engines. Ford needs a recall and reimbursement to owners for these costly repairs.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669386,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2024","dateComplaintFiled":"06/26/2025","vin":"1FMJK1JT7KE","components":"ENGINE AND ENGINE COOLING","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669048,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"06/24/2025","vin":"1FMJU2AT0KE","components":"POWER TRAIN","summary":"We purchased the 2019 Ford Expedition Limited from Interstate Ford in Miamisburg, OH, for $49,500 in 2023. The vehicle had roughly 47k miles on it at the time; it now has 69k. I started noticing that it was downshifting when I pulled out of my driveway and got about a block away from home shortly after our purchase. I reported this to the dealership several times, and they said they could not get it to replicate the problem. I explained that it was only happening when the engine was cold. Fast forward to June 2025, I was at the intersection one morning, and the vehicle would not move forward. Then it lurched forward suddenly, from that point, I started having more issues with 1st & 2nd gears. I took it to Germain Ford in Beavercreek, and they evaluated the issue and determined that I need a new transmission. This was submitted to Ford, and the replacement was approved, but it appears my extended warranty will have to cover the charges. I have noticed that several other people have reported the same issues with their 2019 models. Ford should cover this repair at no cost to us; that's just my opinion.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667194,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2025","dateComplaintFiled":"06/16/2025","vin":"1FMJU1JT2KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that when the vehicle started, the driver's side front seat belt retractor fractured. The contact noticed an extremely loud pop and a burning odor. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer.  In addition, the contact stated the vehicle was taken to the dealer in May 2025, prior to the failure; however, the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The failure mileage was 73,065. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667239,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2025","dateComplaintFiled":"06/16/2025","vin":"1FMJK2AT9KE","components":"POWER TRAIN","summary":"Transmission 10R80 2017-2023 is prone to jerking, sudden power loss, complete failure, hard shifts and random downshifts. Ford knows that this issue exists but fails to issue a recall. The main issue is with the CDF drum. Ford came out with a new CDF Drum in 2023 to remedy the issue. But fails to cover any costs to fix it. To get to the CDF drum a complete transmission tear down is required. Ford is involved in multiple class action lawsuits and has even issued a TSB (22-2428) but again, fails to cover any costs.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666998,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2025","dateComplaintFiled":"06/15/2025","vin":"1FMJK1JT1KE","components":"POWER TRAIN,ENGINE","summary":"Transmissions CDF Drum is failing annd causing my transmission to go out of gear and slam into first and I just preformed \u201ccam phaser\u201d repairs exceeding $3400. A vehicle this new should not need these repairs. There\u2019s 1000s of complaints online and it\u2019s sick and twisted that Ford is not forced to recall these issues.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666583,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"06/12/2025","vin":"1FMJU1JTXKE","components":"POWER TRAIN","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666619,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2025","dateComplaintFiled":"06/12/2025","vin":"1FMJU2AT8KE","components":"POWER TRAIN","summary":"The transmission has completely failed. My wife pulled out into traffic and it failed to engage.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665886,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2025","dateComplaintFiled":"06/09/2025","vin":"1FMJU1JT7KE","components":"POWER TRAIN","summary":"While driving the 2019 Ford Expedition the transmission intermittently has an issue where there is harsh or extreme delayed engagement and loss of power.  This has occurred while attempting to merge on the highway in traffic and put myself and highway drivers at risk when it suddenly was not possible to accelerate to merge safely.  The component was inspected by the Ford dealer and their response was to re-program the transmission software, however this has not resolved the issue and it still occurs.  There were no warning lamps or indicator to show that the vehicle has a problem.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665142,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2025","dateComplaintFiled":"06/05/2025","vin":"1FMJU1KT4KE","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that when the vehicle was started in the morning, the engine was idling roughly while making an abnormal rattling sound. The contact stated that the failure was intermittent, but the rattling sound became worse and more frequent. The contact stated that there were no warning lights illuminated. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 (Engine and Engine Cooling) for cam phaser replacement. The contact questioned the dealer and was informed that the vehicle was not covered under the program. Additionally, the contact stated that the vehicle was recently repaired under Customer Satisfaction Program: 24E13 for an ignition and TCM (Power Train) software update. The contact stated that following the software update, the transmission was slipping out of gear and was hesitating while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The vehicle was returned to the same dealer to be diagnosed, and it was determined that the transmission shift cable bushing had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 69,401.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663940,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"05/30/2025","vin":"1FMJU2AT9KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that the second-row rear passenger\u2019s side seat belt failed to operate as needed. The contact had taken the vehicle to a dealer and the failure was confirmed; however, the part needed to repair the seat belt was on backorder. The contact was provided an estimate even though the part to repair the vehicle was unavailable. The contact stated that the vehicle was previous repaired under NHTSA Campaign Number: 24V099000 (Seat Belts); which the contact linked to the current seat belt failure. The manufacturer was notified of the failure and provided the contact with the information provided by the dealer. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 43,400.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664000,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2025","dateComplaintFiled":"05/30/2025","vin":"1FMJK1KT5KE","components":"POWER TRAIN","summary":"Traveling at approximately 65 MPH and the transmission slipped into neutral and we began to lose speed while the engine freely revved, then it slammed back into gear violently. Then about an hour later on the same trip it did it again, except this time when it slammed into gear the rear tires lock up and we were nearly rear ended, luckily they swerved over in time. The wheels then unlocked and the vehicle drove mostly normal after that. The shifts were of poor quality from time to time, and we are out of state with no choice but to continue for the week. It seemed to happen when trying to increase speed, so now I am very gingerly speeding up when needed. We will get it in for service as soon as we get home next week.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662860,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"05/23/2025","vin":"1FMJU1JT7KE","components":"ENGINE","summary":"There is a known defect in a solenoid where it doesn't allow the transmission to upshift, it gets stuck. The check engine light has come on and the engine starts to struggle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662600,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/18/2025","dateComplaintFiled":"05/22/2025","vin":"1FMJU1HT2KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while the [XXX]  son was seated in the rear driver's side middle row seat, the seat belt buckle had malfunctioned and did not unlatch. While attempting to release the child, the seat belt straps continued to retract and tighten, causing distress to the child. The contact retrieved a knife and had to cut the seat belt straps to free the child. During the incident, the child sustained bruising to the abdomen. The medical treatment was required. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 56,000.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2025","dateComplaintFiled":"05/22/2025","vin":"1FMJU1JT4KE","components":"VISIBILITY","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the front windshield wipers were activated but failed to respond as intended. The contact stated that the wiper arms seized. The vehicle was taken to the dealer, where it was diagnosed that the wiper arm linkage had failed and needed to be replaced. The contact was informed that the parts had been ordered. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the safety failure.  The failure mileage was approximately 107,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662606,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2025","dateComplaintFiled":"05/22/2025","vin":"1FMJK1JT3KE","components":"UNKNOWN OR OTHER","summary":"Cam Phasers were recalled a couple years ago. I had the recall done and they were replaced. They are now worse than ever. My car horribly rattles every single time that I start it up and also now rattles when it idles. I should not have to pay for this out of my pocket. Clearly the part used in the recall did not do it's job.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662194,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/20/2025","vin":"1FMJK2AT6KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that after the engine reached normal operating temperatures, the rattling ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660897,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2025","dateComplaintFiled":"05/14/2025","vin":"1FMJU2AT6KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the engine. The check engine warning light was illuminated, and DTC: P0014; was displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the local dealer where it was confirmed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660948,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2025","dateComplaintFiled":"05/14/2025","vin":"1FMJU2AT6KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the engine reached adequate operating temperatures, the rattling sound ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 94,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2022","dateComplaintFiled":"05/12/2025","vin":"1FMJU1MT4KE","components":"POWER TRAIN","summary":"It's not just the f150 with transmission issues.  My 2019 expedition has had the same transmission issues since I bought it with 48000 miles.  Most of the hard downshifts happen at highway speeds, but also occur at other times. I've taken it in at least 6 times for this issue with no remedy before the transmission failed at 102000 miles. That cost me $7100 to repair the transmission and $1000 in rental car costs. I have 113000 miles now and the same issues are occurring.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660458,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"05/12/2025","vin":"1FMJK2AT3KE","components":"POWER TRAIN","summary":"While driving the vehicle will all of a sudden will come out of gear, he can hear grinding, when the rpms eventually slow down will go into neutral and can then be put back into gear. This happens in normal driving conditions, it happens while at cruising highway speeds bit more often happens while stepping into the gas to pass someone. You lose all power and is extremely dangerous! This has been happening since at least 2022 with vehicle since around 55k miles and continues now at 105k. During city driving it usually is just a harder shift which always seems to be around 4th,5th 6th gear which is same on hwy when it downshifts to around the same to pass someone.  For ford to issue a tsb and not be recalled yet is unfathomable with how dangerous this can potentially be! Pictures attached is from around time we first started to experience the issue with 56k 04/10/2022 and 59k 06/06/2022 on vehicle. Other two are from me having them look at it for said issue with no resolution! Last is most recent with them recommending me to get transmission flushed.will be returning to shop on 5/23/2025 for same issue. There are numerous times in between these that this issue has happened as well but with wife driving and this happing definitely angered me and scared her to not want to drive it anymore with most recent event on Friday 5/9/2025!","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11658649,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2025","dateComplaintFiled":"05/03/2025","vin":"1FMJU1LT3KE","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"We had been driving for 3 hours and was in an extremely busy area in Houston, Tx.  While entering another highway in extremely congested area the transmission shifted out of gear into Neutral engine revved and shut down.  After about 3 -5 seconds it kicked hard into gear and continues on our way.  This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission.  Prior to this incident there were no immediate warning signs.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11658135,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"05/01/2025","vin":"1FMJK1HT6KE","components":"POWER TRAIN","summary":"My 2019 Ford Expedition Max is experiencing shifting issues from first to second gear. After some extensive research i found that Ford is aware of this problem and issued a TSB for this back in 2023 TSB number 22-2428. I spoke to the dealership, and they stated they were aware of the ongoing issue and there is not a recall for it yet and most of the time unless its life threatening there will not be recall. I find that very disturbing, your vehicle not changing gears is life threatening. Not sure how we can get this investigated and made a recall.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656811,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2025","dateComplaintFiled":"04/25/2025","vin":"1FMJU2AT1KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition.  The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 35,155.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656582,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2025","dateComplaintFiled":"04/24/2025","vin":"1FMJU1JT0KE","components":"POWER TRAIN","summary":"10 Speed transmission slipped out of gear twice while driving  Vehicle has 39,000 miles but 5.5 years old.  Dealership and Ford acknowledge the transmission is a problem but is out of warranty and I need to spend $10,000 for repair.  I believe they are selling defective cars to consumers and will not help to resolve the issue especially with such low mileage.  They should be placed on recall.  An independent transmission repair company tells me these 10 speed cars are commonly seen and cannot be repaired.  The  internet is full of owners with similar problem","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11655428,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"04/18/2025","vin":"1FMJU1KT9KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving on several occasions at various speeds, the vehicle went into LIMP Mode and lost motive power. The vehicle was taken to a dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was 6,000 miles outside of the warranty. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11655360,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/18/2025","vin":"1FMJK1KT6KE","components":"POWER TRAIN","summary":"Very  delayed shift from 3rd to 4th and 4th to 5th gear. Sometimes jumping out of gear when attempting to pass or using the interstate on ramp.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11654921,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2025","dateComplaintFiled":"04/16/2025","vin":"1FMJU1JT6KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that on several occasions when the vehicle was started and running, the contact observed a rattling noise for several seconds coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11654931,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"04/16/2025","vin":"1FMJK2AT4KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving 55 MPH, the transmission unexpectedly downshifted. In addition, there was an unknown warning light illuminated, with a message to \u201cContact the Dealer\u201d displayed. The vehicle was taken to the dealer, and the previous learning strategy was erased and deleted from the computer system. The vehicle was then taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced.  The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653530,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"04/08/2025","vin":"1FMJK1JT2KE","components":"ENGINE","summary":"My vehicle is having cam phaser issues and ford will not repair the issue. This was identified in customer satisfaction program 21N03 but I did not receive notification of the repair.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653296,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2025","dateComplaintFiled":"04/07/2025","vin":"1FMJU2AT5KE","components":"POWER TRAIN","summary":"As I was driving the transmission started to jerk. As I pressed the gas pedal the car began to downshift and made a huge bang noise and wasn\u2019t going anywhere, as cars are passing me .I was on the freeway I was scared for my life and my family\u2019s life that someone was going to rear end me.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652955,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"04/05/2025","vin":"1FMJU1MT6KE","components":"EXTERIOR LIGHTING","summary":"The passenger side daytime running light has burned out. Daytime running lights are a safety feature for myself and other drivers. The problem happens 100% of the time. The dealership has inspected the issue and suggest replacing the entire headlight assembly. It happened January 2025 and No warning lights came on. It was brought to my attention by another driver in traffic","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2025","dateComplaintFiled":"04/03/2025","vin":"1FMJK1JT9KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle experienced an unintended transmission downshift and the vehicle stalled. The transmission warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a related recall. A case was opened and the contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652416,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/02/2025","vin":"1FMJU1LT5KE","components":"POWER TRAIN","summary":"2019 FORD EXPEDITION THAT HAS BEEN IN FOR PAST TRANSMISSION ISSUES WITH NO PROBLEMS FOUND. FORD IS NOW TELLING ME I NEED A NEW TRANSMISSION AND OF COURSE ITS OUT OF WARRANTY.  ISSUES ARE WHEN AT A STOP AND ACCELARATING THE VEHICLE SHAKES AS IF YOU ARE GOING OVER RUMBLE STRIPS. ALSO, AT HWY SPEEDS WHEN ACCELERATING TO CHANGE LANES THE TRANSMISSION WILL COMPLETELY LOSS POWER AND ENGINE WILL REV THEN IT WILL JUMP BACK IN GEAR. THIS HAS HAPPENED SEVERAL TIMES AND I AM LUCKY THIS HASNT ENDED IN AN ACCIDENT.   NO CHECK ENGINE LIGHTS WARNING OF THE PROBLEM. I SEE SEVERAL TSB'S THAT FORD HAS PUT OUT BUT NO RECALL. THIS IS A SAFTEY ISSUE THAT THE TRANSMISSION WOULD JUMP INTO NEUTRAL WHILE DOING 50MPH. FORD KNOWS THIS AND THEY ARE NOT ISSUING A RECALL. THIS WILL BE THE LAST FORD I EVER OWN.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651717,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2023","dateComplaintFiled":"03/31/2025","vin":"1FMJU2AT1KE","components":"ENGINE","summary":"Would like to determine why vehicle was not included in recall 21B10 or 21N03 for cam phaser rattle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651220,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2024","dateComplaintFiled":"03/27/2025","vin":"1FMJK1MT0KE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"When driving the vehicle shifts very hard and has a loud clanging in second and fifth gear. It skips those gears and will lag in intersections and on roadways because of the skip. Had it diagnosed by a transmission shop and they said it needed cam phasers. Took it to the dealer and the said it needed a new valve body as the issue was repeatable. Had the valve body replaced and it is still doing it and even worse. No lights came on, and we bought the vehicle used with 81k miles on it and we noticed it right away, so the dealer did a \u201creprogram\u201d of the software and said it was fine. It started to do it again right away and we called the dealer and they would not return our call. We drove it because we had too until it got bad enough we didn\u2019t feel safe driving it anymore and now it is waiting for the hopes that a new transmission will fix the issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650538,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2025","dateComplaintFiled":"03/25/2025","vin":"1FMJK1JT2KE","components":"POWER TRAIN","summary":"Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will stop accelerating in the middle of the road, or when accelerating from a stopped position. The RPMs will rise but the vehicle stops having power and the gear indicator moves up and down until it clicks back into a gear and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter. Ford will not honor any warranty or cover the cost of these repairs.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650310,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"03/24/2025","vin":"1FMJU1MT9KE","components":"POWER TRAIN,FORWARD COLLISION AVOIDANCE","summary":"The transmission has delays in shifting up and down causing unpredictable ability to accelerate when entering highways in front of speeding vehicles.The Ford technician confirmed the issue and stated that ultimately, the transmission could fail at anytime. The Ford technician strongly encouraged me to replace the transmission after his the dealership inspected the vehicle and were able to replicate the problem. This was an out of pocket expense.  Ford has detailed this failure in Technical Service Bulletin 25-2023 which states  Harsh engagement Delayed engagement Harsh shift Delayed shift","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11647967,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"03/12/2025","vin":null,"components":"ENGINE","summary":"Cam chaser still rattles when starting even after recall was fixed. Getting worse with every drive.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11647135,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2025","dateComplaintFiled":"03/08/2025","vin":null,"components":"POWER TRAIN","summary":"10R80 Transmission Failure; transmission bound up in traffic, while under power causing the steering to bind.  Dealer diagnosed failure of clutch due to CDF Drum Bushing failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11646744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"03/06/2025","vin":"1FMJU1JT4KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The contact was informed of Customer Satisfaction Program: 21N03; however, the warranty had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645621,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2025","dateComplaintFiled":"02/28/2025","vin":"1FMJU1HT2KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, the vehicle was shaking violently, and the engine made rattling sounds. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 91,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645430,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"02/27/2025","vin":"1FMJU1JT6KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 93,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11644055,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"02/21/2025","vin":"1FMJK1MT4KE","components":"FORWARD COLLISION AVOIDANCE","summary":"Pre-Collision assist not available warning on dash with wrench. Car would not stop decelerating and braking when cars approached from the rear on interstate. Car was jerking. Was on the road for 150 miles when this occurred. After being parked overnight, has not happened again.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11644096,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2025","dateComplaintFiled":"02/21/2025","vin":"1FMJK1JT2KE","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while the vehicle was parked at the residence, the horn made an abnormally loud sound independently. The contact stated that there was a burning odor coming from the horn pad. The contact also stated that the fuse box had turned on and off. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the horn was burned, and the fuse box needed to be replaced. The vehicle was repaired, and the horn and the fuse box were replaced several times.  The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine the cause of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 89,500.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11644195,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2025","dateComplaintFiled":"02/21/2025","vin":"1FMJU1HT6KE","components":"UNKNOWN OR OTHER","summary":"Transmission had to be rebuilt due to known bushings problem with 10 speed expedition transmission.  I had to pay over 5k","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2024","dateComplaintFiled":"02/19/2025","vin":"1FMJK1JT6KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while the vehicle was cold and driving at undisclosed speeds, the vehicle started shuddering abnormally between gears, and the RPM increased, causing the vehicle to lose power. The contact stated that after the hesitation, the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. However, an unknown module was reprogrammed, and the main control body valve was repaired. The manufacturer was notified of the failure and contact was provided TSB: 24-2101. The approximate failure mileage was 62,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643322,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2025","dateComplaintFiled":"02/18/2025","vin":"1FMJK2AT1KE","components":"UNKNOWN OR OTHER","summary":"The rear door latch failed. It was 8 degrees, and the door latch would not latch shut after opening the rear door.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643174,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"02/17/2025","vin":"1FMJK2AT7KE","components":"POWER TRAIN","summary":"My 2019 Ford expedition started making a rattling noise when starting the engine, the noise continued to get louder and the engine beagn to make a knocking noise when idling, and trouble starting when cold. I was ouyt of warrenty by a few thousand miles when I had to bring it to be repaired and I was told the cam phasers were faulty and it was a known issue even though Ford not issuing a recall. In my vehicle there was a spring missing and parts loose that dislodged into the engine that could cause it to get caught distroying the entire motor while driving which could seriously injure not just the driver but loose control of car and cause major accident.  Doing research this seems to been a common issue in the Ford expedition 2018-2020. There should be a recall for faulty part not just if your still covered under warrenty, it is a serious malfuntion that can really cause bad accident that is not a service or operator error that causes a malfunctioning/breaking of cam phasers.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11642701,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2024","dateComplaintFiled":"02/14/2025","vin":"1FMJU1KT2KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that while shifting from park(P) to drive(D), there was an abnormal thud coming from the vehicle. The vehicle was taken to a dealer and a diagnostic test was performed. The vehicle was diagnosed with a defective catalytic converter. The manufacturer was notified of the failure and the contact was informed that there were no recalls or warranties on the vehicle. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11641842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2023","dateComplaintFiled":"02/10/2025","vin":"1FMJK1KT6KE","components":"POWER TRAIN","summary":"In April 2023 the transmission went out w head it replaced under the extended warranty , it continued with the same issues after the repair and one day on may 30, 2024it shut off and would t turn back on it gave the code\u201d low transmission communication voltage\u201d towed it to the dealership they told us it was a dead battery ,  replaced the battery the car still doing the same thing and now does not have any warranty due to mileage","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11638974,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"01/27/2025","vin":"1FMJK1JT9KE","components":"POWER TRAIN","summary":"SIX WEEKS AGO MY TRANSMITION START JUMPING WHEN IT SHIFTED GEARS. THE EXPEDITION ONLY HAS 82, 212 MILES ON IT.  I  TOOK IT TO A MECHANIC AND HE RAN A DIAGNOSTICS TEST AND GOT A CODE P2701, WHICH IS A TRANSMISSION PROBLEM.  HE SAID THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED OR REBUILT.  I TOOK IT TO A SECOND MECHANIC AND HE SAID THE TRANSMISSION WAS FAILING.  HE SUGGESTED REPLACING THE TRANSMISSION  FLUID AND FILTER FIRST TO SEE IF THAT FIXED THE PROBLEM.  HAD HIM DO A FULL TRANSMISSION FLUID  AND FILTER REPLACEMENT.  THAT DID NOT FIX THE PROBLEM.  IT HAS GOTTEN WORST AND NOW JUMPS AND HESITATES WHEN SHIFTING GEARS ALL THE TIME, WHICH IS DANGEROUS.  CALLED THE LOCAL FORD DELIVER AND THEY SAID THERE WERE NOT ANY RECALLS AND THERE WAS NOTHING THEY COULD DO UNDER ANY WARRENTIES.  THEY ALSO STATED THEY WERE AWARE THERE WERE PROBLEMS WITH THIS TRANSMISSION BUT THERE WAS NOTHING COULD DO WITHOUT A RECALL FROM FORD.  THEY SAID THEY COULD REPLACE THE TRANSMISSIN FOR AROUND $8000-$9000 DOLLARS.  I HAVE DONE SOME RESEARCH AND FOUND A NUMBER OF VECHICLES WITH THIS TRANSMSSION HAS THE SAME PROBLEMS WITH THE TRANSMISSION JUMPING AND HESITATING. THIS IS A VERY DANGEROUS PROBLEM AND COULD CAUSE A DIFFINITE SAFETY PROBLEM AND EVEN CAUSE A WRECK AND POTENTIALLY CAUSE SERIOUS INJURIES OR EVEN DEATH WITH THIS PROBLEM.  FORD NEEDS TO ISSUE AN IMMEDIATE RECALL FOR ALL THESE TRANSMITIONS.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11638555,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/25/2025","vin":"1FMJU1JT3KE","components":"POWER TRAIN","summary":"I have started noticing rough shifting, delayed engagement, harsh shifts, and sometimes even slipping between gears. Have taken to the dealership and it is needing a whole new transmission","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11638394,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2025","dateComplaintFiled":"01/24/2025","vin":"1FMJK1MT4KE","components":"STRUCTURE","summary":"Passenger front door will not latch closed. Suspected freezing of lock mechanism from cold winter conditions. No physical damage is on vehicle that could cause this, nor does the vehicle have an accident in its history","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637843,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"01/22/2025","vin":"1FMJK1JT9KE","components":"POWER TRAIN","summary":"The vehicle electronically put itself in to park at 75 MPH","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637086,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/20/2025","vin":"1FMJU1HT5KE","components":"POWER TRAIN","summary":"When driving down the interstate or crossing traffic the transmissions in these vehicles will slip causing you to be immobile. Possibly causing death","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637088,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2024","dateComplaintFiled":"01/20/2025","vin":"1FMJK2AT2KE","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"1. My Transmission failed and the car came to a complete stop in the middle of the highway, ford could not assist in replacing the Transmission and I have heard so many complaints about the 10 speed transmissions failing just after reaching 100,000 mileage. Mine failed under 108,000 mileage and this has been going on for years and consumers end up spending thousands of dollars on a $70,000 vehicle. This issue needs to be addressed. I paid over $8,000 to replace the transmission.  2. Ford Expeditions and F150 have a trim piece on the center console that's covered by an aluminum wrap which pops off and it's very sharp, so many ford owners have been cut by that piece and ford only replaces the whole center console if the vehicle is under warranty as there's no other solution to replace only the trim but you get to replace the whole center console which's Expensive.   3. For 3.5L engines have continued to have cam phaser failure for the past few years but Ford doesn't seem to address this issue which cost customers millions of dollars every year, we the customers do know that Ford benefits from selling parts and Ford 100% knows how expensive it's to replace a cam phaser which  cam cost anywhere from $4,000 in parts and labor. We hope that NHTSA can step up and have ford address these issues.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11636496,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2024","dateComplaintFiled":"01/17/2025","vin":"1FMJU1HT9KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that the engine was hard to crank during cold weather. There was an abnormal rattling sound coming from the vehicle. The service engine soon warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the virtual cam timing was not operating as designed. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not covered under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 98,034.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11636583,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"01/17/2025","vin":"1FMJK1HT8KE","components":"POWER TRAIN","summary":"The contact owns 2019 Ford Expedition. The contact stated that while accelerating between first and second gear, the vehicle jerked abnormally, and the RPM decreased almost causing the vehicle to stall. The contact stated that after the hesitation, the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission and clutch were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,671.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11636270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/16/2025","vin":"1FMJU2AT7KE","components":"POWER TRAIN","summary":"When driving on a highway we went to pass a slower moving vehicle. When pulling out into the oncoming lane to accelerate the automatic transmission slipped into neutral. This situation became dangerous because there was a vehicle coming at us and we had to break to get back behind the slower vehicle. However the transmission did go back into gear causing us to become a hazard to the vehicles behind us.  Again this happened on the interstate when accelerating to get on the interstate.  This is a known problem by Ford and has been documented many times.   Ford claims that since the vehicle is past the warranty period they aren't responsible to repair.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634409,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"01/06/2025","vin":"1FMJK1JT6KE","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the cam phaser and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle). The failure mileage was 121,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633317,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2024","dateComplaintFiled":"12/31/2024","vin":"1FMJU2AT1KE","components":"EXTERIOR LIGHTING","summary":"Daytime running light LEDs are failing, has turned purple and is very dim on the passenger side.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632332,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"12/25/2024","vin":"1FMJK1JT1KE","components":"POWER TRAIN","summary":"Ongoing transmission issue that ford has not recalled from the release of the 10 speed transmission until 2022 when they replaced the CSF drum","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632342,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2024","dateComplaintFiled":"12/25/2024","vin":"1FMJK1JT9KE","components":"ENGINE","summary":"While driving lost power, could not drive, exhaust valve failure","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632184,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"12/23/2024","vin":"1FMJK1KT2KE","components":"POWER TRAIN,ENGINE","summary":"Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will occasionally stop accelerating in the middle of the road. The RPMs will rise but the vehicle stops having power. After a minute it finally jerks and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11631929,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/21/2024","vin":"1FMJU1HT0KE","components":"STEERING","summary":"The vehicle's steering wheel became very loose at ~50k miles making it wobbly and potential to fall off which could cause danger while driving and possibility of airbag deployment.  As seen in the attached pictures, there was no thread locker on the bolt that tightens the steering wheel down.  I was able to remove it simply with my hands upon a few twist.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11631931,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"12/21/2024","vin":"1FMJU1HT0KE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"The 10 speed transmission has harsh shifting, jerking, hesitation, slipping, delayed gear changes and lurching forward while driving.  The issue is apparent typically between 3rd and 4th gear, and 6th and 7th gear.  The dealership mentioned it was a computer programming issue and has reset it twice, but the car continues to have these issues.  Apparently this issue is cause by the way the drum was manufactured according this Ford Technician: [XXX]   If it's a known issue, and it was fixed in the newer models, I hope Ford does a recall to replace.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11631877,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2024","dateComplaintFiled":"12/20/2024","vin":"1FMJU2AT3KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that there was a ticking sound coming while starting the vehicle. The contact stated that the ticking sound was consistent. The vehicle was taken to the dealer where it was diagnosed; however, the vehicle was not repaired. The contact related the failure to Customer Satisfaction Number: CSP - 21N03 - Supplement 4. The manufacturer was contacted and made aware of the issue and a case was opened. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11631150,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2024","dateComplaintFiled":"12/17/2024","vin":"1FMJU1JT0KE","components":"UNKNOWN OR OTHER","summary":"When I am stopped at a light or in traffic and the start/stop technology triggers the car to shut off while waiting, when I take my foot off the brake the engine does not turn back up. My other electrics are still on. A messaged pops up and says auto/startstop shift to P, then restart engine. This has happened multiple times. I have taken it to the dealer 3 times now. They say no error codes come up. They can\u2019t replicate it. The last time the car rolled back and almost hit another car. It causes my car to obstruct traffic. And people start honking.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630040,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"12/11/2024","vin":"1FMJU1JT6KE","components":"ENGINE","summary":"Catalytic converter has gone bad error code Po430","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11629587,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/09/2024","vin":"1FMJU2AT9KE","components":"VISIBILITY","summary":"The contact's daughter owns a 2019 Ford Expedition. The contact stated that while the vehicle was parked, his daughter became aware that the rear window had shattered without impact. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11629490,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/08/2024","vin":"1FMJU1KT8KE","components":"POWER TRAIN","summary":"Rattles on every cold start related to cam phasers going bad","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628774,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"12/04/2024","vin":"1FMJU1MT8KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that the rear-row driver\u2019s side seat belt failed to extend as intended and seized. The contact related the failure to NHTSA Campaign Number: 24V099000 (Seat Belts); however, the fix for the vehicle was not all included in the repair. The local dealer was contacted and advised the contact that the failure might be recall related. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2024","dateComplaintFiled":"12/04/2024","vin":"1FMJU1JT9KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated while the vehicle was parked, the contact noticed that coolant was leaking underneath the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the heater hoses had failed and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 117,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628428,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/02/2024","vin":"1FMJK1JT0KE","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"I was on the freeway going between 65-70mph when I felt a hard shift and lost all acceleration. The truck started to slow down and the wrench light came on. I was able to coast to the shoulder and turn my hazards on while the wrench light and warnings were going. I parked the truck and waited for my husband to help. The truck sat for approximately 20 minutes when it was turned back on. There were no lights on the dash and the wrench warning went away [XXX]  husband was able to drive it home. I had my three kids in the truck and it was a terrifying experience. I took it to get scanned and it gave us a throttle body code. My vehicle supposedly isn't affected but this experience tells me that myself and my kids are in more danger than what is being claimed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625758,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2024","dateComplaintFiled":"11/17/2024","vin":"1FMJU1HT0KE","components":"POWER TRAIN","summary":"This appears to be a common problem when I researched it online.  When trying to accelerate hard, the transmission will suddenly go to neutral instead of shifting. This causes a pause in accelerating when you need. It will then slam in to gear a few seconds later with various warnings about the transmission showing on the dash.  I have had the vehicle inspected right after an incident that happened and there are no codes though you have warnings that temporarily show on the dash when it happens.  The most recent incident was on the freeway while changing lanes to go around slower traffic and caused the person behind us to have to hit their brakes since the vehicles was unable to accelerate and even slowed instead for several seconds.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625300,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"11/14/2024","vin":"1FMJU1JT5KE","components":"ENGINE","summary":"My expedition was reprogrammed when I bought it due to the Cam phaser rattle. This did not help. I was told this was normal and would not effect the engine. I had taken it in a second time to be reprogrammed an given the same information.  My Ford service says fifth cylinder misfire. The car shakes and idles hard. The spark plug and parts were replaced as suggested with no change. Took it to the shop and was told I now need a new engine due to an internal failure of the engine. I called Ford and they said there is no recall on this year. The Cam phaser reprogram was a customer satisfaction and not a recall. I asked if they would offer assistance since now I need a new engine. They will not. I called about ordering a new engine. Iwas was told there is over 250 people waiting for an engine as they are backordered by the Ford service department. It will be $10,000 plus 1200 for the core plus install. There are no availble engine due to the backorder and you must pay for the parts to get on the waitlist. The earliest they will release them is in November. How are there this many people waiting for an engine and no recall?  This is a safety issue as all cylinders are not firing and there is not enough compression to make the vehicle run correctly. The check engine light appears solid upon starting the car and then will start blinking.   The vehicle was inspected by an independent shop as I took my expedition to Ford for 60,000 service and they put the wrong fluid in my differential and then I had to have this rebuilt by them. After telling them something was wrong multiple times after they gave it back. So I do not trust to take it back to them. The independent shop confirmed this is a problem with these engines.   I took it in due to the check engine light and hard idle that was getting worse.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625309,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2024","dateComplaintFiled":"11/14/2024","vin":"1FMJK1HT6KE","components":"POWER TRAIN,SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds and hitting a bump, the rear end of the vehicle shuddered violently. The contact also stated that upon starting the vehicle, the vehicle made an abnormally loud sound momentarily. Additionally, the contact stated that while depressing the accelerator pedal from a complete stop, the vehicle failed to respond. The contact stated that upon releasing and slightly depressing the accelerator pedal, the vehicle responded. Recently, the contact stated while driving at highway speeds, the front end of the vehicle would shake upon depression of the brake pedal without warning. The contact stated that the failure had been recurring while driving at various speeds, which required the contact to slightly depress the accelerator pedal several times until the vehicle progressively accelerated to the desired speed. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. Additionally, the manufacturer informed the contact that the VIN was not included in a recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624994,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"11/13/2024","vin":"1FMJU2AT0KE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"On three separate occasions, my vehicle lost the ability to accelerate. The first time I was attempting to pass slow moving farm equipment when my vehicle lost power, had a loud vibrating/rattling noise and multiple dashboard warnings flashed. Luckily, I was able to merge back into my lane and pull off the side of the road. I took the vehicle in for service and was told I needed new phasers. Once I got my vehicle back, I was still experiencing issues. Fortunately, the next two times my vehicle lost power I was driving at low speeds. I did have my kids with me on one occasion and it scared them quite a bit. I am not sure what the loud noise is but they stopped riding with me after that. Thank goodness I was not driving my family on the highway when experiencing a power failure. My vehicle is back at a dealership waiting for a new transmission.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623115,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/15/2022","dateComplaintFiled":"11/01/2024","vin":"1FMJU1LT2KE","components":"LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL,ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that occasionally while her husband drives at various speeds, the vehicle would fail to accelerate as intended when depressing the accelerator pedal. In addition, the contact stated the rear truck door had fallen on her husband's head a few times in the past and would only open halfway. Minor injuries were sustained but medical attention was not sought.  No warning light illuminated. On occasion, the contact mentioned that the automatic step on the front passenger side would not lower as intended and would remain up while pressing the switch. The contact also stated that the front hood does not remain open independently and would shut. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the extended warranty would not cover the failures. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623190,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"11/01/2024","vin":"1FMJK1KT5KE","components":"SEAT BELTS","summary":"My husband was driving and I was in the passenger seat we were driving slow because we were coming to a stop at a red light.  All of a sudden we hear a loud sound like a shotgun went off in the car.  It felt like something hit my chest hard and like a puff of air.  My seat belt all of a sudden was squeezing me.  Then it smelled like gun powder.  My husband and I were stunned and couldn't understand what had just happened.   He thought someone shot at us or something exploded under the car.  I was in so much pain I unlocked the seatbelt and I opened my door in the middle of all the traffic stopped and I got out.  I felt like I was going to faint.  My husband was asking if I was bleeding anywhere.  I was looking and saying no but I couldn't understand what just happened.   I starting crying and got in the back seat.  My husband asked if I wanted to go to the hospital and I said and tell them what!  They will think I am crazy.  Went to my daughters crying the whole way.  She googled and ended up finding a problem with the seat belts.  I then started looking as well and came across this man that was on a Ford forum and explained the exact same thing happened to him and his wife.  I am so glad we were not going any faster because I don't know how we would have not had an accident.   I am now scared of my car and using seatbelts.  I called the dealer today and I have an appointment for Monday to get it all looked at.  Very disturbing on so many levels.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622754,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2024","dateComplaintFiled":"10/30/2024","vin":"1FMJU1HT1KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving 60 MPH, the vehicle made an explosive sound, and the seat belt retracted significantly. Additionally, the contact noticed that there was light smoke between the driver's side door and the driver's side seat. The contact drove to the residence, where the contact inspected the vehicle, but could not determine the cause of the failure. The vehicle was taken to the dealer, where the cause of the failure could not be determined; however, the dealer replaced the front driver's side seat belt assembly. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622828,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2023","dateComplaintFiled":"10/30/2024","vin":"1FMJK2AT1KE","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The driver and passanger rear doors have issues with the doul latches. They do not always security shut and the doors swing open while driving. When the temperatures drop, the latches do not work, therefore, the doors do not securely shut. I tool the vehicle to a Ford repair dealership and they informed me that this is an issue with millions of ford's. They suggested I contact you because there isn't a current recall on this vehicle.  This issue has happened multiple times now.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622391,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"10/28/2024","vin":"1FMJU1KTXKE","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. The vehicle was taken to the dealer, where the powertrain control module (PCM) was flashed under Ford Campaign Number: 21N03; however, the failure recurred. The dealer was contacted and informed the contact that the vehicle needed to be left with the dealer for three weeks for the cam phasers replacement; however, the contact declined because the dealer did not offer vehicle rental assistance. The contact stated that the failure progressively worsened. The contact stated while driving at various speeds and depressing the accelerator pedal, the engine misfired. The check engine warning light was illuminated. The dealer was notified of the failure and informed the contact that the vehicle was no longer covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621722,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2024","dateComplaintFiled":"10/24/2024","vin":"1FMJU2AT8KE","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I own 2019 Expedition had a powertrain malfunction happened to me around 48k miles a few years back on the I35 by Pauls Valley, OK and we all most got ran off the road. Scary. Was able to get home which was 30 minutes away on back road going about 35mph. Next morning no, light vehicle was fine. I did report this to my local Ford dealer, Charles Allen Ford in Chickasha, OK. Was advised it was most likely due to condensation within a sensor or weather change. I trusted them on their assessment since it hasn\u2019t happened again. This past Monday coming from sons football game which is 26 miles away it happens again, vehicle stalling and we almost got hit by a Semi truck. I currently have 84k miles Next morning was fine. No codes showing and vehicle ran as usual. I told Jim Allen who owns the Charles Allen Ford about this when I seen Tuesday at the local YMCA. he advised probably weather change within a sensor. Told me to bring it for a check and they would take care of me. I didn\u2019t as I don\u2019t have the money to do that, especially after hearing other stories how the dealership kept the vehicle for weeks to months without finding an issue. So I took to my neighbor owns a diesel mechanic shop so we put on lift and check transmission fluid, clear and no flakes. Check lines although I do have a coolant / water hose leakage, which I order the part for. Ford needs to address this issue. I\u2019m a [XXX] who depends on my vehicle to go to much needed VA appointments in Oklahoma City. Please help.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621384,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2024","dateComplaintFiled":"10/22/2024","vin":"1FMJU2AT1KE","components":"POWER TRAIN","summary":"With our expedition on numerous occasions the transmission will be acting as normal and then go into a false neutral which will leave the vehicle unable to accelerate or be moved over to safety, it has happened while trying to merge and nearly causing a accident and then on another occasion crossing a non divided highway only to leave me stranded unable to make it move with oncoming traffic, very dangerous situation .. the problem is very hard to replicate for dealers to diagnose","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620180,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"10/16/2024","vin":"1FMJU2AT7KE","components":"POWER TRAIN,ENGINE","summary":"I am being told that the Cam Phasers need to be replaced. This is a well known issue to Ford. They did a programming adjustment in 2021, and then did replacements only if you had continued issues up until Jan 2023. I have issues now, and they are telling me I am not covered. The cam phasers have been redesigned so they know they installed poorly designed parts originally. This is an almost $4,000 repair.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619438,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2024","dateComplaintFiled":"10/12/2024","vin":"1FMJK2ATXKE","components":"ENGINE","summary":"The vehicle has the known cam phaser issue commonly reported on 3.5L Ecoboost engines. It is a known problem, that the dealership is so aware of they were able to provide a repair quote on the spot. The engine had less than 50,000 miles when the issue was first discovered. The safety issue is the engine failing while driving could place someone in an unsafe situation depending on how and when it failed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617380,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"10/01/2024","vin":"1FMJK2AT8KE","components":"POWER TRAIN,ENGINE","summary":"After the engine would warm up a loud knocking started without warning lights.  After driving it to the dealer they stated, \"You need a new engine, it probably had a blown rear main\". The engine has 154,550 nearly all freeway miles.  Regular maintenance.  No prior issues other that a deer strike, which was repaired.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2024","dateComplaintFiled":"10/01/2024","vin":"1FMJU1HT7KE","components":"AIR BAGS,SEAT BELTS","summary":"Airbag light illuminated. Scanned for SRS codes found: RCM- Restraint Control Module (B007E-13). Driver Seatbelt Pretensioner C Deployment Control - Circuit Open.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617545,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2024","dateComplaintFiled":"10/01/2024","vin":"1FMJU1HT7KE","components":"AIR BAGS,SEAT BELTS","summary":"***SEE CURRENT NHTS Report: 24V-099 AND MANUFACTURER RECALL: 24S06***  Airbag light illuminated. Scanned for SRS codes found: RCM- Restraint Control Module (B007E-13). Driver Seatbelt Pretensioner C Deployment Control - Circuit Open","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617144,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2023","dateComplaintFiled":"09/29/2024","vin":"1FMJK1JT0KE","components":"POWER TRAIN","summary":"The transmission has been repaired previously with the valve body replacement. It seems to be better but has hesitation or lag with upshifting still.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617015,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2024","dateComplaintFiled":"09/28/2024","vin":"1FMJU1LT9KE","components":"SEAT BELTS","summary":"While parking my car in my driveway as I turned the car off I heard a loud explosion in the car.  There was some smoke coming out of the passenger side seatbelt area of the frame. I could smile gunpowder. The interior trim piece around the seat belt had come loose. There was a warning sign that had come on that day and I was going to check it out this weekend.  I had the dealership come and get the car to check it out.  I looked at an article from you that this has happened before and I think it was the seatbelt pretensior.  Thanks","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2024","dateComplaintFiled":"09/25/2024","vin":"1FMJU2ATXKE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving 50 MPH and attempting to accelerate, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The service engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614831,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2022","dateComplaintFiled":"09/16/2024","vin":"1FMJU1MT5KE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. The contact stated that on several occasions, the power train and check engine warning lights illuminated but then disappeared. The vehicle was steered to the side of the road and idled until the RPM became normal. The vehicle was taken to a dealer where it was diagnosed that there was a leak in the turbo hose. The vehicle was repaired but the failure reoccurred a week later. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614397,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"09/13/2024","vin":"1FMJU1HT3KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number:\u00a024V099000 (Seat Belts). The contact stated that while driving at approximately 20 MPH,  the passenger seat belt warning was illuminated. On another occasion, while her husband was driving at an undisclosed speed,  and she occupied the passenger seat she observed a loud noise and smoke in the cabin of the vehicle. The vehicle was steered to the side of the road and inspected. The contact observed that the seat belt would not retract and the covering near the passenger door frame had detached. The contact sustained chest, neck, shoulder, and face injuries. The contact received medical attention. The vehicle was not diagnosed or repaired. The failure mileage was approximately 112,909.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614500,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2024","dateComplaintFiled":"09/13/2024","vin":"1FMJK1KT4KE","components":"POWER TRAIN","summary":"Transmission is shifting hard around 4th or 5th gear. It is lagging as well causing the car not to accelerate when needed causing safety concern while driving in traffic. It will randomly have high rpms like it is shifting out of gear when not needed. There are no lights or codes. It hasn\u2019t been inspected by dealer. It is a common problem on ford expeditions. My friend is having the exact same problem and you can find it all over the internet of other consumers have the same problem as well. It is dangerous to drive if it malfunctions while on the road with traffic especially with children in the car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614021,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"09/11/2024","vin":"1FMJU1LT7KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated while operating the vehicle, the transmission experienced hard shifting with the transmission slipping between gears third and fifth gear, causing the vehicle to decelerate. Additionally, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the clutch was faulty, and that the transmission needed to be replaced or rebuilt. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 99,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613676,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2024","dateComplaintFiled":"09/10/2024","vin":"1FMJK1MT2KE","components":"SEAT BELTS","summary":"ON 9.5.24, THE DRIVER PASSENGER SEATBELT RETRACTOR PRETENSIONERS DEPLOYED INADVERTENTLY WHILE I WAS DRIVING 15 MPH IN MY RESIDENTAIL HOME STREET.  ON 9.6.24 I TOOK THE CAR INTO GAUDING FORD IN LAS VEGAS NV.  THEY STATED THE PARTS ARE BACK ORDERED AND THEY CANNOT FIX IT.  THEY STATED THEY CAN'T GET THE PARTS AND HAD NO IDEA HOW LONG IT WOULD BE TO GET THE PARTS.  IN THE MEANTIME, THE CAR IS UNSAFE TO DRIVE AND I WAS TOLD THEY WOULD NOT RELEASE THE CAR BACK TO ME UNLESS I SIGNED A WAIVER STATING I KNOW IT IS UNSAFE TO DRIVE.  THE DEALERSHIP STATED THEY COULD NOT PROVIDE ME WITH A LOANER CAR, AND LOANER CARS ARE NOT COVERED WHEN THERE IS A RECALL.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613848,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"09/10/2024","vin":"1FMJK1JTXKE","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Vehicle randomly downshifts into first gear and get stuck in higher gears, allowing no acceleration, causing serious traffic accident","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613437,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"09/09/2024","vin":"1FMJU1HT2KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that there was an abnormal rattling sound coming from the vehicle while cold starting the vehicle. The contact stated that the sound went away after several minutes. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for diagnostic testing and to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612758,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"09/05/2024","vin":"1FMJU2ATXKE","components":"POWER TRAIN","summary":"The cam phasers on my vehicle need replaced, and the vehicle is available for inspection upon request. I took the vehicle to Ford initially and was told \"they didn't have a mechanic\" that could address the issue on a Saturday, and completely dismissed the concern and only changed my oil. I have since had two separate mechanics diagnose the problem, and each independently determined the cam phasers are the issue. My safety isn't at risk, as I understand it the cam phasers aren't a safety issue. I was told by Ford that they couldn't answer my questions or help me, and was directed to contact NHTSA with my concern. There are no warning lamps or messages; the problem was identified by the audible noise presented at start up. I contacted Ford after I became aware that there were CSP's issued with regard to the CAM phasers, but Ford stated my VIN wasn't assigned to the CSP. However, the CSP identifies a specific build plant, and build date, both of which my vehicle falls under. So there is no plausible explanation for how they did not assign my VIN to the CSP, therefore I was not notified back in 2022 or 2023 of the issue, so I had no chance to rectify the issue when the problems occurred, nor was I made aware that this issue might arise.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612789,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2024","dateComplaintFiled":"09/05/2024","vin":"1FMJK1LT5KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated while the vehicle was parked, the front passenger\u2019s side seat belt made an abnormal noise and failed to extend. The air bag warning light was illuminated. The contact researched online and discovered NHTSA Campaign Number: 24V099000 (Seat Belts); however, the VIN was not included. The vehicle was taken to the residence. A dealer was contacted and informed the contact that the vehicle was not under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was a recall associated with the failure; however, the VIN was not included and referred the contact to the NHTSA Hotline. The failure mileage was approximately 108,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612780,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2024","dateComplaintFiled":"09/05/2024","vin":"1FMJK1JTXKE","components":"ENGINE","summary":"The car will randomly downshift or not upshift, drastically changing the handeling.  It will get stuck in gears (Like 7th) and then not accelerate in traffic from a stop. The shifts are harsh enought that the tires with loose traction in wet conditions... The car is unsafe to drive and the dealer can't find a solution, other than I pay for a new transmission.  The problems started with a software update for shifting into 1st gear at speed. This happens too often!","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612246,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"09/03/2024","vin":"1FMJK1MT8KE","components":"ENGINE","summary":"My Variable Valve Timing Actuator is not functioning properly only after 60,000 miles. Jacob's Auto Repair in Sturgis, SD had confirmed the problem. There is already a case for this problem. But my VIN number is not listed in the case and it should be as it fits all criteria. My check engine light is on.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2024","dateComplaintFiled":"09/03/2024","vin":"1FMJK2AT7KE","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"My Ford Expedition Max started to make a rattling noise after I start the vehicle, if the car was running for a while I could turn it off and on again and wouldnt hear the noise, but if the engine was cold it would make a rattling noise when started. Then if I do not let the SUV warm up long enough and start driving it would have a point where it would do a random hard slow down before it would kick into gear and then it would feel like it was running fine. This started a few weeks ago the I was driving on the highway and while i was doing about 55MPH the suv made a loud noise that made the vehicle change speed dramatically it cause me to be whiplashed forward before the engine seemed to catch back up to its orevious actions, it did not actually cause an accident at that point (but it very well could have if the road was busy as it was a dramatic chnage in speed as well as the noise it made). I pulled over to inspect but there was nothing in the road and nothing that was being done that seemed to cause the traumatic issue. The next day when I brought the car to the mechanic and explained the issue he was able to diagnose an issue with the timing chain. Upopn some resaerch there many complaints and issues with my that make/models particular engine and parts that have had issues but the dealer would not assist saying there is no formal recall and at 69K miles I am over the warrenty. My car doesnot have any codes or warning lights and has all regularly scheduled maintenance and repairs done regularly but the car is clearly not driving correctly,  This issue is causing the SUV to dramatically change speed while driving which is likely to cause an accident and severe injury.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610891,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2024","dateComplaintFiled":"08/26/2024","vin":"1FMJU2AT0KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 73,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610038,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2024","dateComplaintFiled":"08/21/2024","vin":"1FMJU1JT9KE","components":"POWER TRAIN","summary":"While driving on the highway, and the vehicle tries to downshift, the transmission makes a loud clunking sound and shifts into neutral, causing the vehicle to slow rapidly while driving. Warning lights appear on the dash as this occurs, and the vehicle sits in neutral for 15 to 30 seconds, leaving you without acceleration while stuck on the road. This has happened 3 times in a short amount of time, and has put us and our cars children in an incredibly dangerous situation each time. On the third time, while trying to figure out what happened, we realized this is a known issue that Ford has recalled on other models (F150) but has fought recalling on the Expedition. Both the F150 and the Expedition use the same transmission, and Ford has admitted to a design flaw that causes the shifting issues. We would like to request that Ford be held responsible for the safety issue that affects all vehicles with their 10 speed transmission, not merely just the F150 because it is their most popular model.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609678,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2024","dateComplaintFiled":"08/20/2024","vin":"1FMJU2AT2KE","components":"POWER TRAIN","summary":"cam phasers need to be replaced AGAIN, which is only 2.5 years since the last time they were replaced.  had them replaced the first time under warranty. and then 2.5 years later was told they need to be replaced again, and it will cost $4,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609282,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2024","dateComplaintFiled":"08/18/2024","vin":"1FMJK1JT7KE","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Approximately One week ago, I was on the freeway when at 70 miles an hour warning light came in with brake system. Failure came up, and I lost all power to the vehicle and shut down and I tried restarting it on neutral. I was in traffic, which made it more difficult to go onto the side of the road went to I was in the center divider. There was no power of any kind to left side of vehicle windows, door locks, etc. the vehicle was towed to the dealership in San Diego where they told me they couldn\u2019t look at the vehicle  For over a month, but their service tech and the repair person from the dealership was unable to attach a computer to the vehicle scanner was not showing anything wrong. I then had the vehicle towed again to my home where the dealer had told me it was a battery however I purchased a new battery from the dealer , and it made no difference approximately three days later I started the vehicle to roll up the window that was down and everything seem to work however, I put it in and proceeded forward. The same situation occurred once again with the statement system system failure, but this time parking assist downhill  Was also showing on the dashboard warning indicator. I have replaced the motor transmission and turbo on this back in January 2024. Vehicle is still under warranty however this seems to be a problem if the vehicle is cutting out with very minimal warning and shutting down on the freeway, this can cause an accident with myself and anybody near me , because the vehicle and the braking system shut down. I don\u2019t know if this is a recall, but it\u2019s something that should be looked at in a timely matter. Please contact me with further details. God bless.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608531,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2024","dateComplaintFiled":"08/14/2024","vin":"1FMJK1JT6KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated while cold starting the vehicle, the vehicle was shaking and vibrating abnormally. The contact stated that after the engine had warmed up, the vehicle was running normally. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer of Customer Satisfaction Program Number: 21N03 Cam Phaser Replacement (Engine and Engine Cooling); however, the vehicle was not included. The manufacturer was informed of the failure. The failure mileage was approximately 71,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11607190,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2024","dateComplaintFiled":"08/08/2024","vin":"1FMJU1KT5KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, the vehicle had experienced transmission failure, causing the vehicle to hesitate during acceleration and unintendedly decelerate. The vehicle was taken to an independent mechanic who was unable to identify the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 82,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"08/05/2024","vin":"1FMJU2AT0KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon a cold start of the engine, the vehicle would hesitate and jerk upon depression of the accelerator pedal without warning. Over time, the contact stated that the failure had become more common while driving at various speeds. The vehicle was taken to a dealer where the vehicle was diagnosed with transmission failure. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN related to the failure. The vehicle was not repaired.  The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605652,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2020","dateComplaintFiled":"07/31/2024","vin":"1FMJK2AT8KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, the engine was making an abnormally loud revving sound that was louder than normal. While attempting to accelerate, the vehicle was lagging and hesitated before accelerating. There were no warning lights illuminated. The vehicle had been taken to the dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle had been repaired; however, the failure reoccurred. The vehicle was returned to the dealer where it was repaired a second time; however, the failure persisted. The vehicle was taken to an independent mechanic where it was confirmed that the cam phasers had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2024","dateComplaintFiled":"07/31/2024","vin":"1FMJU1KT4KE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving on several occasions at various speeds, there was a thumping sound coming from the vehicle. The check engine warning light illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to the residence. Additionally on one occasion when the vehicle was shifted into reverse, the vehicle failed to respond as intended. The vehicle was taken to an independent mechanic where it was diagnosed that parts of the transmission needed to be replaced and an engine error code was retrieved. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605595,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"07/31/2024","vin":"1FMJK2AT8KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving 60 MPH, the contact noticed a failure with the transmission. The contact stated that the vehicle shuddered and hesitated upon the depression of the accelerator pedal with the transmission warning light illuminated. The vehicle was able to restart however, the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 73,200.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605455,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"07/30/2024","vin":"1FMJK2AT9KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at slower speeds, there was a rattling sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 67,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605131,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2024","dateComplaintFiled":"07/29/2024","vin":"1FMJU1JT1KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that the vehicle made a loud clunking sound with the transmission shifting hard. The instrument panel displayed the messages \u201cMechanical Transmission Failure\u201d and \u201cAuto Shift Neutral Mechanical Failure\u201d. Additionally, the wrench symbol was displayed on the instrument panel, and the vehicle was losing motive power. The contact stated while driving at approximately 80 MPH and attempting to accelerate while switching lanes, the transmission shifted hard, and the vehicle lost motive power as if the vehicle was idling. The vehicle immediately regained motive power and the contact was able to drive the vehicle. The contact stated that the failure was intermittent. The vehicle was taken to the dealer who was unable to diagnose the vehicle due to the warning light not remaining illuminated. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that there were no recalls associated with the VIN. The manufacturer had filed a complaint regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 62,800.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604680,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2024","dateComplaintFiled":"07/26/2024","vin":"1FMJK2AT6KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, the vehicle shuddered and hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was initially taken to an independent mechanic; however, the mechanic could not duplicate the failure. The vehicle was then taken to another independent mechanic where a software update was performed; however, the update worsened the failure. The dealer was notified of the failure and the contact was informed that the transmission needed to be replaced. The vehicle was repaired by the independent mechanic. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 88,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604843,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/14/2024","dateComplaintFiled":"07/26/2024","vin":"1FMJU1MTXKE","components":"SEAT BELTS","summary":"I exited the freeway and pulled straight in to a gas station, as I was coming to a stop I felt a powerful thud in my chest, heard an explosion or gun shot sound, and lost my vision for a split second. As it returned I fully expected to see my airbag had deployed in my chest, however my steering wheel was in tact. My entire chest felt like I had been punched. I looked into the mirror and noticed my collar bone was already red, as well as my right lower quadrant. I sat there and began to cry as I had no idea what had happened. I began to notice the smell of an explosion like fireworks. I asked my passenger if she saw what happened as she sat there looking at me terrified. Her response was 'no but I heard it, did we just crash?' My next thought was I had a seatbelt airbag deploy. I examined my belt and there was no airbag in it. At this time I noticed the belt was fully extended and would not retract back into the slot. I got out of the vehicle to do a walk around to make sure I had not triggered an airbag sensor. There was no damage. Now I was terrified because I had no clue what happened and my chest hurt so bad.  I began to do research online and found out I had a recall on my seatbelt.  I concluded it was in fact my seatlbelt when the red spots on my left collar bone turned into 1in x 0.5in abrasions the following morning. 18 hours later my right eye ball began to feel bruised. By 24 hours I began to have a headache and nausea. I was seen in the ER and had to have a CT scan of my head, neck, and chest. Although my scan came back clear I was diagnosed with contusions to my chest, a closed head injury, and a subcongunctival hemorrhage. By 36 hours my sclera was swollen and there was little to no visible white. At this point I was seen by opthalmology. He said the  hemorrhage was very large and caused by such a sudden increase in intracranial pressure.  The  prognosis was good, treatment was steroid eye drops and rest. I now have alot of anxiety that it may happen again","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604188,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2024","dateComplaintFiled":"07/24/2024","vin":"1FMJK1HT4KE","components":"POWER TRAIN","summary":"Transmission will not shift properly under acceleration and will make loud clunking noises when shifting.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604266,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2024","dateComplaintFiled":"07/24/2024","vin":"1FMJK2AT5KE","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Since we bought our car, it has had a rattle upon startup. This was originally a recall, which we got repaired, but this repair did not make the rattle go away. I then had a transmission problem and had to have the transmission overhauled due to it having violent, jerky, unpredictable shifting between gears. When I mentioned the rattle again while they were fixing the transmission, they said that it\u2019s a known problem with Ford cam phasers around our model year. They informed me that the fix offered in the recall was an electronic fix, but the actual parts need to be replaced and the recall didn\u2019t cover that. The parts replacement was almost $4000, and from my research, not replacing these parts can cause the engine to stop functioning properly over time. In the past two weeks, I have been getting safety notices from my car that there are timing issues that need to be serviced. Contacting Ford did not help as there is no active recall for this problem. From my research, there is an active lawsuit open against Ford for this cam phaser problem with my year model car. Overall, cam phasers play a critical role in enhancing the efficiency, performance, and reliability of 10-speed engines by enabling precise control over the engine\u2019s valve timing. However, after just replacing my transmission we cannot afford to pay another $4000 for this error. Ford said they cannot help unless there is a recall on the vehicle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602683,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2024","dateComplaintFiled":"07/16/2024","vin":"1FMJU1KT7KE","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with a failed VCT phaser, a failed cam shaft sensor, O2 sensors, and a failed catalytic converter sensor. The contact was informed that the VCT phaser, cam shaft sensor, O2 sensor, and catalytic converter sensor needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure had occurred previously in March of 2024 however, the independent mechanic was unable to duplicate the failure. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 118,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"07/16/2024","vin":"1FMJU2AT7KE","components":"POWER TRAIN","summary":"Transmission (10R80) had dark and foul smelling fluid and shifted erratically, harsh, clunky and delayed @ ~75K miles, perhaps even much sooner.  Ford repeatedly stated that the performance was as expected and normal behavior making no effort to further diagnose or support.  Next, the transmission fluid was sampled during a flush by a Ford dealer and sent to a lab for analysis.  Report came back that there was high metal content in the fluid.  New fluid quickly became dark and foul smelling again with similar performance as above.  Next I had Ford dealer reset the shift learning and update/check the shift sequence as recommended by a current TSB.  Even after some time, the performance was similar as above.  Next I had a Ford dealer diagnose further, to which they then said that I needed a new transmission.  At this time, the original TSB was added to, where now the CDF drum was noted as a possible failure.  At this time, however, the TSB did not mention a need for clutch replacement.  Finally, the transmission was completely rebuilt.  All of this was paid for by me out of pocket.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602278,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2024","dateComplaintFiled":"07/15/2024","vin":"1FMJU1HT8KE","components":"AIR BAGS,SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving 30 MPH, the passenger\u2019s side front seat belt exploded. There was an abnormal banging noise heard and there was smoke inside the vehicle. While occupying the passenger's side front seat, the seat belt pulled hard, and the passenger was slammed against the seat. The driver was able to pull over safely. The air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11601464,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"07/12/2024","vin":"1FMJK1KT3KE","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Ford Expedition. The contact stated that there was a rattling sound coming from the vehicle while attempting to start the vehicle causing a delay while starting. The vehicle had been taken to a certified mechanic where it was diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The mechanic informed the contact that the failure was related to a TSB: 21B10-S3/NHTSA ID Number: 10201643 (Electrical System). The dealer was contacted and confirmed that the VIN was not included in a recall. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in TSB: 21B10-S3/NHTSA ID Number: 10201643 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 130,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600996,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2023","dateComplaintFiled":"07/10/2024","vin":"1FMJK1KT0KE","components":"ENGINE","summary":"Loud knocking from engine. No check engine light came on. Dealer found the cam phasers faulty and could possibly lead to engine failure if not repaired which would put occupants in danger. Banner Ford in Monroe Louisiana performed repair at owners expense.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600222,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"07/08/2024","vin":"1FMJU1KT3KE","components":"ENGINE","summary":"Ford issued a recall on the cam phasers for some vehicles this year make and model. Ours was never recalled but obviously faulty as we are having to replace the motor at 80000 miles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11599324,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"07/05/2024","vin":"1FMJU1HT7KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving approximately 35 MPH, the transmission failed to shift gear as designed and the vehicle stalled while the accelerator pedal was depressed. The vehicle was taken to a local independent mechanic where it was diagnosed that the transmission needed to be repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was not repaired due to the warranty being expired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2024","dateComplaintFiled":"07/02/2024","vin":"1FMJU2AT9KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle jerked and the RPM increased quickly, after which the vehicle briefly lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598300,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2024","dateComplaintFiled":"07/02/2024","vin":"1FMJK2AT7KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated when the vehicle was started, there was an abnormally loud rattling sound coming from the engine. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the cam phaser. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 111,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598353,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"07/02/2024","vin":"1FMJK1HT1KE","components":"SUSPENSION,POWER TRAIN,ENGINE","summary":"Transmission and shifting problems under 70,000 miles. Also the ac compressor and blower has gone out.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598045,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"07/01/2024","vin":"1FMJK2ATXKE","components":"POWER TRAIN","summary":"The transmission shifts erratically due to similar issues seen 2014 F-150's that have been recalled. We have seen the transmission jump from 10th to 1st gear and have had the transmission lock out randomly. This issue has caused near miss incidents on the highway and interstate several times. The vehicle is currently parked due to this issue as we try to work with Ford to replace the transmission. Safety was put at risk due to erratic shifting of the transmission. We took the car to the dealer and they named the issue as the CDF clutch pack.the component has not yet been inspected directly as the problem is a known problem for Ford. Yes there were warning lamps when the transmission locked out and would not allow the vehicle to move under it's own power till the power was cycled.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597597,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2024","dateComplaintFiled":"06/28/2024","vin":"1FMJK2AT1KE","components":"POWER TRAIN","summary":"Transmissions are failing. They have a faulty CDF drum. In the 10R80 transmissions. Ford knows it. And they aren't recalling it. Transmissions are failing at low mileage. Some are out of warranty for the age. People are having to pay for 2 and 3 Transmissions. Pay for outrageous extended warranties just to be covered. They are jumping gears and completely dying on highways. I belong to an expedition group. And every day someone is almost in an accident. Or are replacing a transmission. I've had problems since I got mine. Hard shifting. Delayed shifting. 3 times in two weeks I tried passing on a highways. I hit the gas to pass. And it made a loud bang and lost all power to transmission. Was like it's in neutral. I had to try getting to the side of the high way through traffic before it stopped moving. Had to put back in park. Shut car off and restart. I had kids in the car both times. Thousands of people are having this problem. I was going up a hill and almost was rear ended. If my kids had been hurt. Ford would have been sued. They know it's a problem. Same transmission in the expedition. F150s. They just keep making money off people fixing them and the Ford warranty. Many people they completely failed on highways. Someone is going to get hurt because they refuse to acknowledge its a safety issue  and just do a repair that needs done again in a year or two. This has been going on for years and still no recall. Something needs to be done already.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596144,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"06/24/2024","vin":"1FMJK1MTXKE","components":"POWER TRAIN","summary":"The transmission seems to slip, shudder and sometimes lag or jerk ahead unexpectedly.  At times when waiting to cross traffic, the lagging makes it so I almost stall for a second or two and fear getting hit by oncoming traffic.  Each time I have asked the dealership to determine the cause, I am told they have to do a software update and reset the adaptive drive to the factory reset.  I have had this serviced three times and the problem continues to reoccur a couple months after the reset and software update.  Then I get to take it back and pay for the same service all over again.  The incorrect timing of the transmission may now have led to a faulty catalytic converter which is now having to be replaced at only 88k miles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"06/22/2024","vin":"1FMJU1LT8KE","components":"AIR BAGS,SEAT BELTS","summary":"In or around October I reported my Seatbelt tensioner/retractor explosive device deployed almost causing me to have an accident. After really complaining to Ford, they finally fixed it.  Now my warning light came on pertaining to my passenger side tensioner. I also received the notice, and went to my dealership. They had the vehicle for a week and could not fix it. They said Ford has to ok it and supply the parts, and it could take all the way to the end of 2024.  They gave me the vehicle back, refused a loaner and said their hands were tied.  I can tell you first hand that someone may die or cause a serious accident if driving at high speed when the device deploys. It is as loud as a 45 cal or shotgun, inside the cab. The SPL is enormous and the seatbelt tightens 3 to 4 inches, causing disorientation, total fear and loss of control of the vehicle. My incident caused me to have irregular heartbeat and I ended up in the hospital. THEY NEED TO REPLACE THESE DEVICES ASAP, BEFOE SOMEONE DIES.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595941,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2024","dateComplaintFiled":"06/22/2024","vin":"1FMJU1KT3KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact had not received notification of the recall. The vehicle was taken to the dealer, however, parts for the recall repair were not yet available. The dealer is unable to fix the recall at the moment and they did not have any appointments available in a timely manner.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594448,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2024","dateComplaintFiled":"06/14/2024","vin":"1FMJU2AT3KE","components":"POWER TRAIN","summary":"Vehicle transmission jerky with hard shifts, has missed gears resulting in vehicle in neutral while in traffic at speed.  Could be a major hazard at intersections.  Issue appears to be common enough for Ford to issue TSB but only repair available is transmission rebuild or replacement.  Local dealer service adviser states issue is happening once a week with vehicles in their shop.  This is a known issue with the CDF drum within the transmission that is putting people at risk.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594475,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2024","dateComplaintFiled":"06/14/2024","vin":"1FMJK1MT8KE","components":"AIR BAGS,SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the driver's side air bag inadvertently deployed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with both the seat belt and driver's side air bags. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V099000 (Seat Belts). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 93,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593690,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"06/11/2024","vin":"1FMJU1KT1KE","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"I am writing to urgently request the initiation of a safety investigation concerning a serious and potentially widespread defect in Ford vehicles, specifically related to the center console\u2019s metal chrome trim on limited models. I own a Ford Expedition, purchased in October 2019, and have encountered a severe issue where the chrome plating on the center console has begun peeling away, forming sharp, dangerous shards that have already caused significant injury to myself and my children.  Despite numerous attempts to resolve this issue through Ford\u2019s customer service since first discovering the defect in 2020, the response has been dismissive, labeling the condition as \"normal wear and tear.\" This is despite the fact that the sharp edges of the peeling chrome required medical attention on multiple occasions. The severity of this defect goes far beyond cosmetic degradation and enters the realm of serious safety hazard.  Furthermore, this issue does not appear to be isolated. An examination of online consumer forums and resale platforms such as eBay reveals similar complaints from other Ford owners who note identical peeling issues in the same model and in analogous locations on the console. Historical precedence shows that similar defects in past models, like the Ford Explorer, have led to recalls.  It is alarming that Ford has not only failed to recognize the defect as a legitimate safety concern but has also continued to sidestep responsibility even after the original factory warranty expired. This lack of accountability for a defect that directly impacts the physical safety of passengers and drivers is unacceptable.  Given the potential risk to consumers and the apparent recurrence of this issue across multiple vehicles, I implore the NHTSA to initiate a thorough investigation into this matter. It is imperative that a recall be considered to prevent further injuries and ensure that Ford addresses this serious safety flaw promptly and effectively.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593402,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2022","dateComplaintFiled":"06/10/2024","vin":"1FMJU1JT7KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle hesitated while accelerating and changing gear. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the transmission had overheated. The contact was made aware of an unstated TSB for the failure. The vehicle was later taken to the local dealer who determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593499,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2024","dateComplaintFiled":"06/10/2024","vin":"1FMJU1KT4KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the front driver's seat belt retractor pretensioner was inadvertently deployed. The contact's shoulder was sore from the seat belt deployment but received no medical treatment. The contact pulled over and called her father, who researched and discovered that the VIN was associated with NHTSA Campaign Number: 24V099000 (Seat Belts). The contact had not received notification of the recall. The vehicle was taken to the dealer, where it was determined that the front driver's seat belt retractor needed to be replaced; however, parts for the recall repair were not yet available. The contact was informed that she could pay for the repair and keep the receipt for reimbursement from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,801.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593434,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"06/10/2024","vin":"1FMJK1LT0KE","components":"SEAT BELTS","summary":"I was sitting in the passenger seat unbuckling the seatbelt. A loud noise went off behind me right almost like a gun shot. The seat shot from my hand and tore the leather in the car near the wind. The seatbelt also started smoking and left a smoke residue on the car. The seatbelt in locked in position and cannot be used any more.    My right thumb was hit and at this time is in excruciating pain. I cannot make a fist. I\u2019m headed to the doctor for more specifics.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592538,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"06/05/2024","vin":null,"components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"My expedition since I bought it completely turns off on me on roads and highways and throws up a wrench symbol and check engine light. Everytime I bring it in to the dealer they keep clearing codes and never fixing anything even tho I have extended warranty. They have had my car for 5-6 months maybe longer but the last time they had it for over a month said everything is fine for our roadtrip. Well the car turned off on me and died in the middle of the Utah Highway... had to be towed. was told it has 70 plus alerts","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592135,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2024","dateComplaintFiled":"06/03/2024","vin":"1FMJK1JT0KE","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"We bought a 2019 Ford expedition max xlt. On a trip we kept having problems with it jumping out of gear and it felt like the transmission was going to fall out. We looked it up and found several complaints on this same problem with the 2019 models although I can't find any recalls that would have fixed the problem.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592152,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2024","dateComplaintFiled":"06/03/2024","vin":"1FMJU1KT5KE","components":"SEAT BELTS","summary":"My wife was driving her 2019 Expedition alone approximately 50 MPH and unexpectedly heard what she described as a gunshot and the seatbelt instantly tightened against her. There was no warranted reason for this incident. There was no collision, not even a jolt to the vehicle such as a pothole or the like. This is the second time occurrence to this vehicle. The front Passenger side seatbelt did this 7 months ago with no one seated there. The airbag light has been on since the first incident. Now the Driver's seatbelt is stuck in that position, will not retract or adjust at all. We will be bringing the vehicle in to a dealer to access issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591362,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"05/29/2024","vin":"1FMJU1MT1KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that the rear driver\u2019s side seat belt pre-tensioner inadvertently deployed and locked. As a result, the seat belt pre-tensioner failed to retract or extend. The vehicle was taken to a local dealer where it was diagnosed that the seat belt retractors needed to be replaced. The contact referenced NHTSA Campaign Number: 24V099000 (Seat Belts). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 59,830.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590997,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"05/28/2024","vin":"1FMJK1KT3KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated there was an abnormal ticking noise coming from the vehicle while idling. There was no warning light illuminated. The vehicle was initially taken back to where the vehicle was purchased and the contact was informed that the noise was related to the engine solenoid; however, the contact was assured that no repair was needed and that the noise was normal. Overtime, the contact stated that an abnormal rattling noise was coming from the vehicle at cold start of the engine and the ticking noise persisted. The manufacturer was notified of the failure and the contact was given a case number. The manufacturer then referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590536,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"05/24/2024","vin":"1FMJK1KT7KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling noise coming from the cam phaser. The vehicle failed to start occasionally. There were no warning lights illuminated. The vehicle was taken to the local dealer and was repaired under Customer Satisfaction Program: 21N03: The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the cam phasers. The manufacturer was contacted, but no assistance was provided, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590328,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"05/23/2024","vin":"1FMJK2AT6KE","components":"SEAT BELTS","summary":"I am filing a complaint because they released this recall and are not putting any effort into finding a solution. This recall is affecting our livelyhood and should be a pretty straight forward fix. I don't understand why they released the recall at the beginning of the year and I was told by Ford they have no plans to fix the recall in a timely manner. I have head it could be the end of the year.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589766,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2024","dateComplaintFiled":"05/20/2024","vin":"1FMJK1HT3KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at undisclosed speeds, the vehicle started shuddering and jerking while shifting gear. The contact stated that there was a loud knocking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589045,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2024","dateComplaintFiled":"05/16/2024","vin":"1FMJK1JT2KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the contact stated that the vehicle was rattling and jerking.  The contact stated that the failure occurred while driving above 35 MPH. The vehicle was taken to an independent mechanic where it was diagnosed with a failed CDF Drum. The contact was informed that the CDF drum in the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 95,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589171,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"05/16/2024","vin":"1FMJU2AT6KE","components":"SUSPENSION","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon purchase of the vehicle, the rear driver\u2019s side strut was replaced. Recently, the vehicle was taken to an independent mechanic for a routine maintenance check; while being inspected, the contact was informed that the passenger\u2019s side rear and driver\u2019s side front struts had been saturated with oil. The passenger\u2019s side front strut had also started to leak but was not saturated in oil. The dealer was notified of the failure. The manufacturer was also notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 25,870.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589002,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/15/2024","vin":"1FMJU1KT9KE","components":"ENGINE","summary":"Not sure if this is the right place but it\u2019s the cam Phaser  rattle issue on the Ford 3.5 it happened to my 2012 F150 and now it happened on my 2019 expedition started about 80,000 miles now has 115 and they have refused to pay. This has been happening for at least 12 years with no accountability to ford Something needs to be done because it\u2019s like a $4500 repair and they know that it\u2019s a problem with these engines, but they keep selling them without fixing the problem please make them do a recall on this issue","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588732,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"05/14/2024","vin":"1FMJK2AT7KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, the transmission experienced rough shifting, with the check engine warning light illuminated. The vehicle also hesitated while attempting to accelerate and was idling roughly. The vehicle was taken to the local service center which diagnosed that the transmission camshaft position timing was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588573,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2024","dateComplaintFiled":"05/13/2024","vin":"1FMJK2AT9KE","components":"POWER TRAIN,ENGINE","summary":"Cam phasers are making loud noise on cold start","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2024","dateComplaintFiled":"05/13/2024","vin":"1FMJK2AT9KE","components":"POWER TRAIN","summary":"Transmission slips at 23 mph","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588460,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2024","dateComplaintFiled":"05/13/2024","vin":"1FMJK2AT3KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving at approximately 50 MPH, there was an abnormally loud pop coming from an unknown location in the vehicle, and the front passenger\u2019s side seat belt failed to extend. In addition, the air bag warning light had illuminated. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11587498,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"05/07/2024","vin":"1FMJU1KT9KE","components":"ENGINE","summary":"Cam Phasers were replaced in Oct 2021 due to a service bulletin. The cam phasers are defective and have to be replaced again. This is all over forums, social media as well as dealers knowledge. Ford has redesigned the cam phasers but they refuse to cover a replacement. How is this legal when there are so many with the same problem!  My Expedition is at the dealer and they have determined the issue and even filed a claim with Ford. Ford denied the claim. I don\u2019t understand how this is even possible. This is not a small number of people with this problem. It\u2019s massively widespread.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11587459,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2022","dateComplaintFiled":"05/07/2024","vin":"1FMJK1JT1KE","components":"ENGINE","summary":"Ford has a recall for 2019 Expeditions. This recall replaces the Cam Phaser, which if this fails, the vehicles engine will not start. This leaves the occupants of this vehicle stranded.  Our 2019 Expedition was experiencing these issues and ford acted on the recall, replacing the cam phaser at 58,000 miles.  This repair/ replacement would cost the owner well over $2000.00 of out of pocket expense.  Our vehicle is currently experiencing the exact same issue at 113,000 miles and Ford will not honor the recall a second time.  The math doesn't lie. The life of this cam phaser is lasting under 60,000 miles.   If this is a know defect by Ford Motor Co., why are they not  being held accountable to fix the underlying issue, or at a minimum continue to repair the known issue?","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586838,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2024","dateComplaintFiled":"05/03/2024","vin":"1FMJK2ATXKE","components":"POWER TRAIN","summary":"Problems with vehicle not staying in neutral problem with vehicle just losing power in the road problems with the shift system error coming on after taking to the dealership to find out there\u2019s issues with the transmission. Apparently this is a pretty common problem.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"05/01/2024","vin":"1FMJU1JT3KE","components":"SEAT BELTS","summary":"The seatbelt failed just like it is stated in the recall. Recall #24S06. The dealer is stating they have no fix for this problem and charging $1000 to put the same faulty seatbelt back in the car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585240,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/25/2024","vin":"1FMJK2AT0KE","components":"POWER TRAIN","summary":"In April 2024, the dealer that I purchased my new 2019 Ford Expedition from (in 2019) diagnosed my vehicle with needing the cam phasers replaced, after hearing rattling sounds.  After doing some research, I learned that, in November 2021, Ford had issued Customer Satisfaction Program 21N03 -- recognizing that the cam phasers were defective and needed replaced.  However, I have come to learn that my VIN number was not included in 21N03 -- for whatever reason.  And as such, neither my dealer nor me received notice of 21N03.  The dealer is refusing to replace the defective cam phasers.  Ford is saying -- it's not covered because my VIN isn't included in 21N03.  But nobody can tell me why.  It's a 2019 Ford Expedition that SHOULD BE included in the recall.  If it isn't, why?","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585294,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2024","dateComplaintFiled":"04/25/2024","vin":"1FMJK1JT7KE","components":"POWER TRAIN","summary":"I've had a problem with these two service bulletins: TSB 24-2101 and TSB 23-2143. They are known issues with Ford. I am three weeks out of warranty, and they won't fix these things. These items should be recalled as they are defects.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584853,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2024","dateComplaintFiled":"04/23/2024","vin":"1FMJU1HT6KE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"My Ford Expedition has lost power 4 times requiring me to pull off the Interstate and have the car towed. I have been driving 75-80 mph each time this has happened. It is as if the car takes a big deep breath, and then loses all power. It failed most recently on Halloween 2023, and then again in March of 2024. Prior to these two times, the car has lost power 2 other times. It has always been serviced at a Ford dealership. All three times INCLUDING this last time the dash lights on the car have read, \"powertrain failure\" and \"pre-collision brake assist not available\". When it failed in March, even though it registered a code both on my dash and in my Ford Pass App, the dealership said they could not reproduce the problem therefore, there was nothing they could fix. I am scared to get behind the wheel of this car. I also do not want to sell it to anyone else for fear they will have the same problem. Cars don't just lose power while driving 75 mph. It is dangerous and a definite safety concern. It is not like I am driving a pinto. This was a brand new car, is fully paid for, has clean maintenance records, and is an expensive vehicle. It has been well taken care of and should not have power failure four times at only 4 years old. It is terrifying to be driving at high speed and lose power. I have been very lucky to not have caused a secondary accident on the freeway, or been in an accident myself when this has happened.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583606,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"04/17/2024","vin":"1FMJU1HT3KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583294,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"04/16/2024","vin":"1FMJK1HT2KE","components":"UNKNOWN OR OTHER","summary":"There is an open recall with no remedy since February 2, 2024.  The remedy should already be available, so I'm filing a complaint of remedy not available in timely manner.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583168,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"04/15/2024","vin":"1FMJU1KT3KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, he heard an abnormal rattling sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 67,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11582607,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"04/12/2024","vin":"1FMJK1KT0KE","components":"ENGINE","summary":"In May 2023, our 2019 Expedition Max began experiencing intermittent stuttering at various speeds. Initially, we didn't consider it a major issue since the Check Engine light never illuminated. However, the problem worsened over time. Upon seeking advice, we took it to the dealer for inspection, only to be told a day later that they found no issues.  We suspect the technician simply connected a diagnostic machine to the car's computer to check for faults. Despite our concerns, we ultimately had to replace the entire transmission, a process that dragged on for four months.  My main concern is the car's apparent inability to detect serious engine problems. We originally purchased the vehicle to accommodate our large family, but now I'm deeply worried about their safety. This raises serious questions about the reliability and safety features of this model, prompting me to urge for a recall and replacement of faulty components.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11582352,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"04/11/2024","vin":"1FMJU1JTXKE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at undisclosed speeds in 3rd to 4th gear, the vehicle decelerated. The contact stated that it felt as if the transmission was slipping; however, the vehicle was accelerating normally. The contact stated that while in reverse, the vehicle would slam into gear. The vehicle was taken to the dealer where the failure while in reverse was duplicated and the valve body was replaced. The failure recurred and the contact stated that the vehicle would also aggressively accelerate forward. The vehicle was taken to the dealer where it was diagnosed with a transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581699,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2024","dateComplaintFiled":"04/08/2024","vin":"1FMJU1KT7KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while the vehicle was parked, the contact observed a loud bang and smoke emanating from the front passenger\u2019s seat. Additionally, the front passenger\u2019s seat belt had seized and was not able to retract or extend. The vehicle was towed to a dealer but was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 69,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2024","dateComplaintFiled":"04/06/2024","vin":"1FMJU2AT5KE","components":"POWER TRAIN,ENGINE","summary":"When I cold start my 2019 Ford Expedition Limited it has a ticking noise under the hood coming from the engine. Remote start or in the cab button start noise happens. Would like this fixed asap as the manufacturer Ford is aware of the problem. I\u2019ve own a 2004 Ford explorer xlt never had any problems except wear and tear. Silverado was my 1st truck no problems. I love ford trucks, I\u2019m embarrassed by this. Please honor your slogan \u201cBuilt Ford Tough\u201d Thank you","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2024","dateComplaintFiled":"04/03/2024","vin":"1FMJK1MTXKE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the rear driver's side seat belt was locked and failed to extend or retract. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580323,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2024","dateComplaintFiled":"03/31/2024","vin":"1FMJK1HT2KE","components":"UNKNOWN OR OTHER","summary":"The center console cup holder collapsed. It was a driving distraction and could have resulted in injury. We now have a  have an open hole in the center of our car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11579801,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2024","dateComplaintFiled":"03/27/2024","vin":"1FMJK1KT2KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11579610,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2024","dateComplaintFiled":"03/26/2024","vin":"1FMJU1JT6KE","components":"POWER TRAIN","summary":"While driving on the highway at moderate speeds during rush hour there was noticeable hesitation/delay with acceleration (automatic transmission). It made a noticeable clunk and it completely lost power momentarily. I called the Ford dealership and was told there is a Technical Service Bulletin (TSB) on this exact issue but it's not covered under a recall. I received further correspondence stating that because it's not a recall it has to go through Ford's warranty department and it may not be covered. My vehicle has been at the dealership since March 8th. This is very dangerous and is a significant safety risk to have harsh and delayed shifting, clunking and power loss. I hope a safety recall can be recommend to prevent serious injury.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"03/22/2024","vin":"1FMJU1HT5KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle and driving 25 MPH, the service engine warning light was illuminated. The contact stated that upon starting the vehicle there was an abnormal rattling and ticking noise heard. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 40,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578669,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2020","dateComplaintFiled":"03/21/2024","vin":"1FMJK2AT3KE","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving and depressing the accelerator pedal, the vehicle failed to exceed 60 MPH. There was no warning light illuminated. The vehicle was taken to the dealer, where an unknown software update was performed. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The contact also stated that the vehicle overheated while driving and while idle. The contact stated that the engine had overheated to 230-240 degrees, and the engine was shuddering while driving. There was no warning light illuminated. The vehicle was taken to the dealer, where the water pump, the TCM, the battery and unknown parts were replaced; however, the failure persisted. The vehicle was taken to a second dealer, Suburban Ford of Ferndale (21600 Woodward Ave, Ferndale, MI 48220), where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: [XXX]. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered.  The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577935,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/17/2024","dateComplaintFiled":"03/18/2024","vin":"1FMJK1HT0KE","components":"SEAT BELTS","summary":"Pulling up to a stop light and we heard an explosion, my wife immediately said something hit her , we smelled burning smell and smoke. My wife has a large bruise from the seatbelt and the seatbelt no longer works","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577324,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2019","dateComplaintFiled":"03/14/2024","vin":"1FMJU1JT7KE","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the electrical system became inoperable. The contact stated that the center console had no power. The contact stated that the radio and the charging station had no electrical power. The engine on due to low power warning light illuminated and went off. In addition, the rear driver's side door and the passenger's front and rear door latches were inoperable. The latches failed to unlock from the inside. The vehicle was taken to the dealer several times however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 3,500.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577114,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2024","dateComplaintFiled":"03/13/2024","vin":"1FMJK1JT0KE","components":"POWER TRAIN","summary":"Frequent Hard shifting, especially going from 3-4 and 6-7.  Frequent Clunking and hard shift while driving around town. While traveling in the interstate at approximately 55-60mph, Multiple times I have encountered accelerating on the freeway and momentarily losing power, feels like it shifted to neutral as I could not accelerate despite hitting the gas. After a few seconds the transmission shifts back and I can accelerate, but it was as if the transmission didn't know what gear to be in and it continues to shift hard before eventually going back to normal.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575728,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"03/06/2024","vin":"1FMJU1HT9KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that after starting the vehicle, there was a loud knocking and rattling sound coming from the engine compartment and the vehicle would shake and vibrate abnormally. The contact stated that the failure had progressed and was present while the engine was idling and while parking the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 68,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575732,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"03/06/2024","vin":"1FMJU1HT9KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that a loud, abnormal, knocking sound would emit from the vehicle upon start of the engine without engine. The contact also stated that the vehicle would vibrate while either parked or idle at a stop light. The vehicle was taken to a dealer where the vehicle was inspected; however, no defect was found with the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced or diagnosed for the failure. The failure mileage was approximately 68,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575306,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2024","dateComplaintFiled":"03/04/2024","vin":"1FMJU2AT2KE","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon inspection, it was discovered that the front driver's side and passenger\u2019s side headlight assemblies had experienced cracks and chips causing moisture to enter the headlight assemblies. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was concerned that the moisture inside the headlight assemblies would cause the front headlights to eventually fail. The failure mileage was 70,354.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11574463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2023","dateComplaintFiled":"02/28/2024","vin":"1FMJU2AT3KE","components":"SUSPENSION,WHEELS","summary":"For months now I have noticed a significant increase in the handling of my car to the point it is erratic and almost hard to drive, I have had my alignment looked at and have also seen that the inside of my rear tires is wearing more than the others as told to me in service reports for my car. A recall was put out for my vehicle which seems to be affected by almost every single recall but it says my car is not affected by this one. Which is The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame and tighten the rear toe link fasteners, check and adjust the rear toe alignment, and inspect the rear tires for abnormal tire wear, replacing them if necessary. I think if anyone else has had similar issues this recall needs to be expanded to other vehicles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571960,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2024","dateComplaintFiled":"02/14/2024","vin":"1FMJK2AT8KE","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Drain Plug in Moon Roof has been repaired 15 times over 4 years for blockage.  The blockage is causing the Floorboard of the passenger side vehicle to become soaked, causing a musty, moldy, mildew smell in the car.  I don't park under any trees and car is garaged frequently.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"02/08/2024","vin":"1FMJK1JT4KE","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2019 Ford Expedition. The contact stated that the rear driver's side door failed to latch when closed, causing the door to fly open. The contact stated that he used a rope to tie the door to another door to keep the door securely closed. The vehicle was taken to the dealer and was inspected. The dealer determined that the door handle assembly needed to be replaced and informed the contact that the VIN was not included in a recall. The vehicle was also taken to an independent mechanic, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 62,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569801,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2023","dateComplaintFiled":"02/04/2024","vin":"1FMJK1KT2KE","components":"POWER TRAIN","summary":"Transmission overheated while going 70-75 mph on the interstate without warning. I Pulled over and saw the thermostat to be overheated to 277 degrees (proof with picture). I along with my husband and 3 young kids Had to be towed 60 + miles back to my house. I was informed by 2 different mechanics the transmission needed to be replaced. The vehicle had 89k miles on it. I attempted  have it checked by a Ford dealership (there are 4 nearby) and all had at least a 12 week waitlist to be diagnosed. During the diagnostic period my vehicle would have to remain on the lot. No dealership would provide a loaner vehicle during that time. Due to financial and work responsibilities, I was unable to do that . We went with a different mechanic to replace with a new transmission (proof with documentation). I am also on the waiting list (10 weeks) to have the cam phasers be diagnosed, this time by the ford dealership. My mechanic I used for the transmission already reported they needed to be changed but I am waiting to see what Ford says .  There has been no warning of this happening","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569350,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/01/2024","vin":"1FMJU2AT4KE","components":"POWER TRAIN","summary":"The vehicle has harsh shifting, it will skip gears, while driving you will at times hear a grinding noise and the gear drops to 1st and the RPM revs up very high. My safety was put at risk multiple times while driving when the car randomly decides to drop down to first gear. Ford has admitted the problems with the transmissions but will not do anything for the consumer to make it right. My vehicle has been in a ford dealership where they \u201creset the values\u201d and that has done nothing for it.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11568833,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2024","dateComplaintFiled":"01/30/2024","vin":"1FMJU1KT5KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The vehicle was taken to the dealer to be diagnosed. The dealer determined that the failure was related to a Customer Satisfaction Program under NHTSA ID Number: 10201090 (Engine and Engine Cooling) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact was referred to NHTSA Hotline to file a complaint. The failure mileage was 68,392.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11568830,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2024","dateComplaintFiled":"01/30/2024","vin":"1FMJK1KT8KE","components":"SEAT BELTS","summary":"My seatbelt light came on. I took it to the dealership with 102,000 miles, and they said it was not covered under Ford's warranty (8 years or 80,000 miles) and also not covered under my extended warranty (up to 120,000 miles). I planned to purchase the part and have my husband repair it. Before I was able to repair it, the pretensioner deployed while I was driving it. It made a loud noise and locked the driver's seat belt, which is no longer usable. I've owned several vehicles, some of which I've driven over 200,000 miles (Hyundai). I find it odd that Ford won't repair this. Surely the seat belt system has to last longer than 80,000 miles, especially on a $60,000+ vehicle. I would be upset if I purchased a new Expedition for $95,000 and the seat belts didn't last 100,000.   Knowing that this is an issue with this year, make and model, why wouldn't Ford fix this when I brought it in? Is Ford waiting for more incidents to happen before taking action? This could","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11568476,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2022","dateComplaintFiled":"01/29/2024","vin":"1FMJK1LT0KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that when the vehicle was started, he heard an abnormal rattling sound. The contact called the dealer and was informed that the abnormal sound was due to failed cam phaser sensors. The vehicle was taken to another dealer where it was diagnosed with failed cam phaser sensors. The contact was informed that the cam phaser sensors needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the check engine and the low oil pressure warning lights illuminated. Additionally, the oil gauge was in the red. The vehicle was towed to the dealer where it was diagnosed with a failed oil pump and oil pan. The contact was informed that the oil pump and oil pan needed to be replaced.  The vehicle was currently being repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 84,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11568508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2024","dateComplaintFiled":"01/29/2024","vin":"1FMJK2AT5KE","components":"POWER TRAIN","summary":"Powertrain malfunction per engine light on dash and ford app description. Car lost gas power and immediately came to a halt. When trying to get car going it would not shift into gear. Got it to the ford parts store and they said it needs a complete new transmission. There were no warnings prior to the transmission going out.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11567198,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2024","dateComplaintFiled":"01/23/2024","vin":"1FMJK1MT5KE","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"When entering the vehicle and closing all doors, one pushes the start button. Once starting to drive or reverse, an error message appears \"Transmission Not in Park\". The error message stays until the vehicle is put into motion. Then when coming to a stop, the error message reappears. It is understood the transmission is not in park because one is attempting to drive the vehicle. The vehicle drives fine, but the message appears repeatedly while in reverse and or drive. Many forums have suggested the rotary dial to engage the different drive modes is not speaking with the door latches. No other warnings appear and no doors are ajar.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11566966,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2023","dateComplaintFiled":"01/22/2024","vin":"1FMJK1MTXKE","components":"POWER TRAIN","summary":"AT HIGHWAY SPEEDS THE TRANSMISSION WILL LOSE ALL POWER LIKE IT'S IN NEUTRAL.  THE VEHICLE WILL HAVE NO POWER WHEN THIS HAPPENS.  FORD HAS HAD A TSB FOR THIS PROBLEM.  THIS IS VERY DANGEROUS AND SHOULD BE A SAFETY RECALL.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564460,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"01/09/2024","vin":"1FMJU1MT5KE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving 55 MPH, the vehicle failed to accelerate and lost motive power. While driving uphill, the vehicle failed to accelerate. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser and the differential pinion seal needed to be replaced. The vehicle was not repaired.  The manufacturer was notified of the failure and opened. The contact was then referred to the NHTSA Hotline. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11563460,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2023","dateComplaintFiled":"01/04/2024","vin":"1FMJK2AT6KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving 35 MPH, the vehicle shifted abnormally, and hesitated while attempting to accelerate, causing the vehicle to stop. The contact stated that the vehicle was shifted to 1st gear prior to driving the vehicle to the residence. There was a rattling sound coming from the front of the vehicle and the vehicle was jerking.  There were no warning lights illuminated. The contact stated that the failure persisted. The dealer was not notified, and the vehicle remained unrepaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 92,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11563067,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2021","dateComplaintFiled":"01/02/2024","vin":"1FMJK2AT4KE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that during the initial start-up, there was a rattling sound coming from the engine department. There were no warning lights illuminated. The contact stated that the vehicle was repaired: however, the failure recurred after several months. The contact stated that a year later the failure became persistent. The vehicle was taken to the dealer where it was diagnosed and determined that the power train control module for the cam phaser had failed. The cam phasers were replaced. The vehicle had been returned to the dealer, however, was not repaired another time. The manufacturer was made aware of the failure, and it was confirmed that the repair was no longer covered under warranty. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 71,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11561843,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2023","dateComplaintFiled":"12/26/2023","vin":"1FMJU1JTXKE","components":"AIR BAGS","summary":"Airbag pre-tensioner fired without any collision.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11561339,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"12/21/2023","vin":"1FMJU1KT5KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving approximately 15 - 20 MPH and driving up to a red traffic light, there was a loud booming sound heard inside the cabin of the vehicle. The contact pulled to the side of the road and had the vehicle inspected where no failure was found. The contact continued driving the vehicle. The contact stated that after approximately 2-months after the failure had occurred, the contact became aware that the front passenger\u2019s side seat belt failed to extend or retract. The contact\u2019s spouse was an independent mechanic and inspected the vehicle after the first failure and was unable to diagnose and determine the cause of the failure. While inspecting the vehicle after the second failure, there was white residue found within the seat belt buckle; however, the vehicle was not diagnosed. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11561065,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2023","dateComplaintFiled":"12/20/2023","vin":"1FMJU1KT1KE","components":"SERVICE BRAKES","summary":"My wife was driving home from work and when she went to stop at an intersection, the brakes failed to engage.  She stated she pushed the brake to the floor and the car would not stop.  We were on the phone when this occurred.  She suddenly said she got into an accident as her car would not stop.  She also stated that in the morning, the car would not stop as she was backing into her parking spot in the parking garage at work.  Significant front end damage to my wife's vehicle causing almost $13k in damages including a bent frame.  She was not going fast as she was approaching a major street from a side street.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11560921,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2023","dateComplaintFiled":"12/19/2023","vin":"1FMJK2AT9KE","components":"POWER TRAIN","summary":"On December 19, 2023 my 2019 Ford Expedition the Cam Phasers failed on the EcoBoost V6 Engine requiring a $3,500 repair. A local Ford dealership has confirmed this issue and are proceeding with the repairs. This is a very common issue with the EcoBoost V6 Engine and Ford needs to address this issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11559938,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"12/13/2023","vin":"1FMJU2AT5KE","components":"POWER TRAIN","summary":"On multiple occasions I have experienced a sudden loss of power.  This seems to happen when excelerating while entering/merging on to the freeway.   There is a large bang/clunk and then no power.   This has caused nearly caused me to be in accidents, especially when trying to merge into speeding traffic.  I'm afraid this is going to cause an accident.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11559669,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2023","dateComplaintFiled":"12/12/2023","vin":"1FMJK1MT5KE","components":"ENGINE","summary":"August 08, 2023 on highway while driving, powertrain malfunction/reduced power warning appear, followed by a pre-collision assist failure and an electrical fault with turbocharger sensor.  Pulled over, waited 30 minutes, restarted and all warnings went away.  9/11/23 vehicle diagnosed with cam phaser failure. 11/22/23 cam phaser repair completed. 11/23/23 while driving on highway, same series of events as August occurred. However, this time the service engine soon light did not go away. Returned home on 11/25/23. On 11/26/23, while driving in neighborhood the engine lost all mechanical power(ability to steer, provide any acceleration, or shift gears). Vehicle towed to dealership. Diagnosed with a snapped timing chain and associated timing components (e.g., pistons). Had this occurred while driving on highway or other major thoroughfare, not only would the occupants lives been at risk but the lives of those around me would have been at risk because the ability to maneuver the vehicle was impaired and loss of control would have occurred.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11559758,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2022","dateComplaintFiled":"12/12/2023","vin":"1FMJK2AT9KE","components":"POWER TRAIN","summary":"Expedition shifts terribly. Gets stuck in 4th gear and jerks very badly. Car has shut off multiple times while driving. Expedition will get stuck in the middle of traffic lights due to it not being able to shift up gears. Gets stuck in 4th gear every time it stops so then have to put car in park and turn off for it to be able to drive. The 10 speed transmission needs a recall asap before there is a death if there isn\u2019t some already.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11559508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"12/11/2023","vin":"1FMJK1FT2KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle and while driving at various speeds, there was a grinding and rattling sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the rattling was coming from the cam phaser. The independent mechanic related the failure to NHTSA ID Number: 0201090 (Engine and Engine Cooling) and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure, and it was confirmed the vehicle was not included in NHTSA ID Number: 0201090 (Engine and Engine Cooling). The failure mileage was 79,427.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11558605,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"12/05/2023","vin":"1FMJU1KT1KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving 30 MPH, the vehicle shifted abnormally, and hesitated while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle had experienced a failure shifting into second and third gear due to a failure with the valve body. The contact was informed that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 69,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11558372,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2023","dateComplaintFiled":"12/04/2023","vin":"1FMJU1MT2KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that there was an abnormal rattling sound coming from the vehicle at a cold start. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the cam phasers needed to be replaced. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 81,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11556208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2023","dateComplaintFiled":"11/21/2023","vin":"1FMJK1MT6KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that during cold starts there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed and determined that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11556316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"11/21/2023","vin":"1FMJU1HT8KE","components":"POWER TRAIN,ENGINE","summary":"In June of 2022 (50,284 miles) we were experiencing hard shifting and noises upon starting. We took it to our local dealership in Virginia who did an upgrade on the powertrain control module and told me what I was experiencing was normal for this transmission and not a concern. In December of 2022 (57,715 miles), my husband was driving our expedition when it suddenly downshifted, would not accelerate, and a warning popped up saying \u201cdrive mode unavailable\u201d, in addition to a wrench and engine light displaying on the dashboard. We immediately had it towed to our local dealership where they diagnosed the problem as needing a MAP sensor replacement even though there was no codes showing. In March of 2023 (at 63,20 miles) while traveling with my 2 young children down the highway at 75 mph in a desolate area, my car made a noise, downshifted very hard, and lost ability to accelerate. The same warning popped up stating \u201cdrive mode unavailable\u201d. I had to maneuver my vehicle to the shoulder in traffic traveling at a high rate of speed with my children in the car. I again had it towed to a ford dealership where they stated it was due to the previous dealership only replacing one MAP sensor so they replaced both.  On October 28, 2023 (at approximately 72,000 miles) while traveling at 75 mph on a highway in a desolate area, my car again downshifted, lost the ability to accelerate, and had the same pop up stating \u201cdrive mode unavailable\u201d with the same warning lights as the previous 2 times. I had to navigate across multiple lanes to the shoulder in low visibility pouring rain with vehicles driving at a high rate of speed. My car has been at a dealership for 2 weeks now and they have diagnosed the issue is my cam phasers and the repair is for them to be replaced. I opened a case with Ford customer experience who agreed  to pay 40% of the cost. I have been put in dangerous situations due to Ford\u2019s refusal to put out a recall when it is a known issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11555978,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2023","dateComplaintFiled":"11/20/2023","vin":"1FMJK2AT3KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that during cold starts there was a loud rattling sound was coming from the engine compartment. The contact stated that while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who determined that the engine cam phasers and engine timing chain were faulty and needed to be replaced. The vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the cam phasers were previously replaced but failed a second time. The failure mileage was 82,419.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553720,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2023","dateComplaintFiled":"11/06/2023","vin":"1FMJU1JT0KE","components":"SUSPENSION","summary":"All 4 struts and shocks are leaking. The vehicle has less than 30,000 miles. This is dangerous and will cause tire issues, stopping issues and more. A quick google search shows this exists on many expeditions. Diagnosed by mechanic during annual inspection. The parts are bad and others have reported the same issue at less than 10000 miles. Many states don\u2019t require inspections so how many are out there with bad suspension?","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553430,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2023","dateComplaintFiled":"11/03/2023","vin":"1FMJU1LTXKE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the contact was concerned that the safety seats could not be used in the vehicle due to the inflatable rear seat belts. The vehicle was taken to the dealer, where it was diagnosed that the rear driver's side inflatable seat belt was faulty and needed to be replaced. The dealer replaced the rear driver's side inflatable seat belt. The manufacturer was made aware of the failure. The failure mileage was approximately 66,200.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551962,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"10/26/2023","vin":"1FMJK1KT5KE","components":"AIR BAGS,SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed and determined that the passenger\u2019s side seat belt pretensioner was faulty and needed to be replaced. The vehicle was not repaired. Later, while driving approximately 55 MPH, the front passenger\u2019s side seat belt pretensioner suddenly deployed causing the driver to nearly lose control of the steering. During the failure there was no passenger seated in the front passenger's seat. There was no crash. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 97,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550892,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"10/19/2023","vin":"1FMJU2AT7KE","components":"FUEL/PROPULSION SYSTEM,POWER TRAIN","summary":"The 10R80 transmission started delayed shifts between 8,9,10.  After 50 miles the issue spread to the lower gears.  When going from 3rd to 4th or 5th the engine speeds up vehicle loses speed.  To recover let your foot off the gas and then apply gas very gently.  After another 50 miles shifting became more erratic, sometimes with a load clunk.  My safety has been at risk because you cannot count on the vehicle to do a smooth acceleration during a traffic merge.  If you are in a lineup doing a merge suddenly you cannot keep pace because the transmission is shifting erratically.  The vehicle has been at the dealer from October 3rd within in line for repair.  They have stated Ford is just overwhelmed with 10R80 repairs.  Based upon public information the Ford 10R80 transmission has some major flaws.  Received an orange wrench message telling me repairs are required.  I know that by its behavior.    Filed a case with Ford Customer Care program, so far no help.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2023","dateComplaintFiled":"10/17/2023","vin":"1FMJU1HT9KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at approximately 75-80MPH, she heard a loud popping sound and noticed that the front driver's side seat belt had exploded. The contact stated that the front driver\u2019s side seat belt failed to retract. The air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the seat belt pretensioner was faulty and needed to be replaced. The vehicle was repaired; however, the contact was then informed by the dealer that the failure might occur with the other seat belts. The contact was concerned for her safety while operating the vehicle. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"10/16/2023","vin":"1FMJU1JT2KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact received a recall notice for Ford Campaign Number: 21B10. The contact took the vehicle to a dealer where a software update was performed on the vehicle. The contact stated that immediately upon return of the vehicle, an abnormal thud sound came from the vehicle. There was no warning light illuminated. The vehicle was taken back to the dealer where the contact was informed that the cam phasers needed to be replaced. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 52,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549789,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2023","dateComplaintFiled":"10/13/2023","vin":"1FMJK1HTXKE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle failed to shift out of 4th gear. The contact then stated that the vehicle failed to shift in the intended gears. The contact stated that while the accelerator pedal was depressed, the engine revved but the vehicle failed to respond. The contact stated that when the vehicle finally accelerated, the vehicle shook violently. The vehicle was taken to a dealer where it was diagnosed that the cam phaser and transmission had failed and needed to be replaced. The transmission was replaced but the cam phaser had not yet been replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"10/06/2023","vin":"1FMJU1KT4KE","components":"AIR BAGS,SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that after the vehicle was shifted into park, the seat belt was removed, and the contact heard a loud popping sound then the front driver\u2019s side air bag inadvertently deployed. As a result of the failure, the seat belt retracted and burned the contact hand. No medical attention was required. The air bag warning light and the seat belt warning light illuminated. No medical attention was required. The vehicle was towed to the dealer where it was diagnosed that the seat belt retractor pretensioner failed and the seat belt retractor pretensioner and air bag needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure and a case was opened and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546919,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2023","dateComplaintFiled":"09/27/2023","vin":"1FMJK2AT2KE","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"2019 Ford Expedition engine rattles on cold start, while driving at highway speeds, loss of engine power, and when Auto start/stop engages, it will, at times, \"catch\" and turn vehicle off due to lack of engine power- it will then flash a warning message stating driver must shift to park, then restart vehicle.   Cam Phaser/Cam shaft wears prematurely, thus, not allowing it to open and close valves related to the crankshaft and pistons, which in turn poses a risk to both the vehicle operator as well as drivers on the road.  Safety is a put at risk due to the cam phaser adjusting the camshaft so the car responds to low RPM- This causes reduced engine power and potential stalling- which is a major concern when driving any vehicle, especially on freeways with small children in the car.   This problem has been confirmed by a dealing, specifically a dealer services manager, who stated \"its a very known issue and somehow hasn't been recalled yet\".   The vehicle has been inspected a ford service manager  The first known symptom is the rattle sound upon cold start, then other symptoms arose such as the lack of engine power, stalling, and auto start/stop not working correctly. The only \"warning\" is that of the auto start/stop malfunction that offers upon stalling (at a stop speed), this does not include stalling when at highway speeds.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546605,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2023","dateComplaintFiled":"09/26/2023","vin":"1FMJU1MT6KE","components":"ENGINE","summary":"Complete failure of the timing chain components. Vehicle completely shut down while driving on the interstate, almost causing me to get rear ended. The problem has been diagnosed and confirmed by an independent service center. The vehicle has been inspected by the dealership. They stated this is a very common issue and \"they're not sure why Ford had done a recall on the timing chain and timing chain components.\" No warning lights ever came on, the only symptom that occurred was the timing chain rattle on cold starts.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546614,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2023","dateComplaintFiled":"09/26/2023","vin":"1FMJK2AT5KE","components":"POWER TRAIN","summary":"April 2023 was the first time we experienced an issue. We were out of town driving on the highway, accelerating to an on-ramp when we heard a loud thud underneath the car and then lost acceleration. My husband removed his foot off the gas and then when he put pressure on the gas pedal again it began driving. During this incident we saw warning lights on the dash (a wrench and we believe a few other lights as well) and a chime noise. Since April 2023 we have had 3 to 4 other instances where the car has shifted hard, not like the usual shifting. On August 29 2023, my car was at 77,405 miles we experienced the same hard shifting incident. This time we were accelerating to change lanes on the highway when we heard a loud thud underneath the car, this time it was so loud it was like a sledgehammer underneath us, we could even feel it underneath our feet. We lost all acceleration and could not get it back. Because we lost all acceleration, my husband had to get over multiple lanes of traffic to get to the shoulder and figure out what to do next. This experience was very frightening because with no acceleration it put us at a huge risk in the middle of a very congested highway with our kids. Again, we had warning lights on the dash (a wrench) and a chime noise but it went away before we could get a picture or look at it long enough to remember if any additional lights popped up, we were too worried about pulling over to safety. After being pulled over for a few minutes, turning the car off and back on again, we were able to accelerate. We tried to take the car in to be fixed under warranty but they were not able to replicate the issue. We believe this issue it due to the power train (transmission) and it is available for inspection upon request. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546028,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2023","dateComplaintFiled":"09/22/2023","vin":"1FMJU1KT0KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while starting the vehicle, the vehicle started shaking abnormally upon startup. The contact also heard an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was diagnosed by the dealer. The contact was informed that the camshaft phase sensor was the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545740,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"09/20/2023","vin":"1FMJK1JT1KE","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"My Expedition Windshield fluid leaks into my front passenger floor rug. Safety issue can\u2019t clean windshield without fluid in the tank as it is leaking into front passenger floor rug.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544664,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"09/15/2023","vin":"1FMJU1LT8KE","components":"SEAT BELTS","summary":"I reported this incident once already and since then 2 more 2019 For Expedition had the exact same issue. The seatbelt tensioner charge blew up for no reason while vehicle was stopped and running. This is a very dangerous problem as I almost heart attack, I thought I was shot. PLEASE INVESTIGATE THIS AND DON'T WASH IT UNDER THE RUG. TO THIS DAY I'M AFRAID OF DRIVING MY EXPEDITION FO FEAR OF IT HAPPENING AGAIN.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"09/13/2023","vin":"1FMJU1MT1KE","components":"POWER TRAIN,ENGINE","summary":"Car has 49700 miles. I was traveling on highway at speed and tried to accelerate to merge into exit lane traffic and engine and power train completely cut out and transmission failure light with wrench came on. Luckily cars behind me were able to slow down and avoid an accident but this could have been deadly. Thank God my children were not in the car. Car was previously taken to dealership in January of 2023 for transmission shifting issues and repair work was done.   Car is also \u201chard shifting\u201d into gear from park, causing whole car to jerk.  Car routinely \u201chard shifts\u201d when accelerating onto highway and \u201chard shifts\u201d when slowing in rush hour traffic.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543408,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2023","dateComplaintFiled":"09/08/2023","vin":"1FMJU2AT4KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated upon cold starting the vehicle, the engine made abnormal rattling sounds. The vehicle was turned off and restarted; however, the failure persisted for approximately 3-seconds. The contact stated that the failure had been recurring while cold starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that the VIN was not included, and that the campaign had expired. The failure mileage was approximately 80,400.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543359,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/30/2023","dateComplaintFiled":"09/08/2023","vin":"1FMJK1MT6KE","components":"SEAT BELTS","summary":"pretensioner in driver's seatbelt went off without warning while driving 5 mph on smooth residential street.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2021","dateComplaintFiled":"09/07/2023","vin":"1FMJK1MTXKE","components":"POWER TRAIN","summary":"Transmission problems - slipping, shifting delays, clunking sounds, losing power, hard shifting.  Cam phasers - rattling on cold start  Car is available for inspection  Shifting delay was confirmed by dealership service department.  4 VCT units and gaskets have been replaced once already to fix cam phasers rattle in 2/21, but issue is happening again.  Vehicle has not been inspected by manufacturer, police, insurance reps, or others.  No warning lamps or other messages.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542745,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"09/05/2023","vin":"1FMJU1JT4KE","components":"AIR BAGS","summary":"Vehicle parked and had just been started. Went to put on dvr seatbelt and a loud explosion happened to my left and the seatbelt shoulder strap was pulled out of my fingers. The driver seatbelt pretensioner activated without a collision and the cab filled with smoke.  Vehicle has never been in a collision, ever had a restraint malfunction, is the original OEM safety component, and hasn\u2019t been serviced/replaced for a seatbelt/airbag issue. Now, the air bag light is activated and the seatbelt is tightly fully retracted to the pillar so tight it can\u2019t be moved at all. Access to the onboard computer can verify all the above info.   Dealership stated there was an activation of the pretensioned charge on the driver seatbelt resulting in the belt fully retracting and the seatbelt no longer functioning. 2nd 2019 Ford Expedition they have seen this week with the same mishap.   If this would have deployed at highway speeds, a driver may have been startled due to the loud explosion in the cab and lost control of the vehicle (I was parked). Smoke immediately entered the occupant compartment. The seat belt retracted so quickly/tightly, injury to one\u2019s chest would have occurred.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541438,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2023","dateComplaintFiled":"08/29/2023","vin":"1FMJU1JT9KE","components":"POWER TRAIN","summary":"Cam phasers gone bad even after doing a \u2018reprogram\u2019 that Ford listed as a recall. Ford then sent out a Customer Satisfaction Extension to replace the cam phasers (that we never received) but we missed the expiration date so now they are refusing to cover any of the service or parts. This is a known issue for the 3.5 engine, yet consumers are paying thousands out of pocket for a known issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541064,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"08/27/2023","vin":"1FMJK1HT3KE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"My truck does this during, gears shifts  3-4- them 3,4,t complete gri g like people noise somewhere around 15 mph - 20 mph. Happens 80% of the time when I'm slowing down coming around a curve on a slight inclin, 5gear sounds like it's grinding in then it dowm shifts to 4th  and slows down very fast..then downs hard shift with clunk upto 5th when speeding up after that slight turn . Seem to get worse after 95,500 miles","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540410,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2021","dateComplaintFiled":"08/23/2023","vin":"1FMJK1HTXKE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that when his wife started the vehicle, she heard an abnormal rattling and knocking sound coming from under the hood. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure had been reoccurring for almost two years.  The manufacturer was made aware of the failure. The contact was notified by the manufacturer and dealer that there had been two safety recalls for the cam phasers however, the VIN was not included. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540024,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"08/22/2023","vin":"1FMJK1LT3KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that there was a loud knocking sound coming from the engine during cold starts. The contact had taken the vehicle to a dealer however, the dealer failed to find a failure. Upon investigation, the contact discovered that the failure was related to the cam phaser; however, there were no recalls on the VIN. The manufacturer was notified of the failure and the contact was informed that the vehicle did not qualify under a Customer Satisfaction Program. The vehicle was not repaired. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539832,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2022","dateComplaintFiled":"08/21/2023","vin":"1FMJU2AT9KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while starting the vehicle, the vehicle made an abnormally loud rattling sound. The vehicle was taken to the dealer, where it was diagnosed with cam phaser failure. The contact was informed that all four cam phasers needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the failure was like the Manufacturer Recall Campaign Number: 21N03 however, the vehicle was not included in the recall. The failure mileage was approximately 43,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"08/21/2023","vin":"1FMJK1LTXKE","components":"SEAT BELTS","summary":"Got into the car, and started it before I put my seatbelt on the seat belt tensioner exploded on just the drivers side. Now the seatbelt will not release.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539513,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2023","dateComplaintFiled":"08/19/2023","vin":"1FMJK1KT4KE","components":"SEAT BELTS","summary":"I was getting into my car to drive out of my drive way. Put on my seatbelt(driver side). Started to put it in drive then I heard a loud pop, then it felt like something hit my chest. My husband and daughter were in the car with me and didn\u2019t see anything. I could smell a slight burning smell. After recovering from the pain I opened the door to try to see what happened. We notice the driver side seatbelt would not retract and was loose. We have called the local dealership to bring in.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539423,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"08/18/2023","vin":"1FMJK1MT5KE","components":"SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated while his wife was driving at 40 mph, she heard a loud abnormal noise and began to feel pressure on her chest due to the seat belt. The driver stated the air bag warning light was illuminated for a couple of days before the incident. The driver continued driving to her destination and after parking the vehicle she noticed the front driver-side seat was extremely tight but was able to unlatch and exit the vehicle. The driver did not seek medical attention. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver side seat belt tensioner to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2023","dateComplaintFiled":"08/17/2023","vin":"1FMJK1JT0KE","components":"POWER TRAIN","summary":"The transmission on this vehicle slips in and out of gear . It is very dangerous trying to merge into traffic. It make a high pitch sound and smells a burning smell. I have not taken it to the shop yet but will have to in the near future.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2023","dateComplaintFiled":"08/15/2023","vin":"1FMJU1KT7KE","components":"SEAT BELTS,SEATS","summary":"The vehicle was parked when we heard a loud popping noise. I then saw white powder and smelled a horrible smell. Upon inspection the passenger seat side panel had popped open. It seemed like an airbag had deployed. I had a restraint indicator light on at that point. It was taken to a Ford dealership where they told me it couldn\u2019t have been an airbag it was just a faulty seatbelt sensor. Which by the way there was a recall for that exact thing on the 2020 but, not the 2019 so 750$ later.. they\u2019re going to fix it.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538783,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"08/15/2023","vin":"1FMJK1HT2KE","components":"POWER TRAIN","summary":"Hard shifts by the transmission, an extreme lack of shifts by the transmission resulting in stalling out on highway as if it was in neutral, jumping multiple gears at one time, trying to shift once it reached the final gear, Ford took 6 months to rebuild my transmission and when I got it back the sunroof was broken and leaking in my passenger floorboard, a month later I\u2019m still have loud whining noises from start and leaking coolant, it is now back in the shop, while being covered under a certified pre owned warranty, we bought it from a dealership a little over 2 years ago and it has been in the shop for these repairs and others a total of 10 months.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538205,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2023","dateComplaintFiled":"08/13/2023","vin":"1FMJK1JT5KE","components":"POWER TRAIN","summary":"When crossing an intersection my vehicles RPMs went up but there was no acceleration, after a few seconds the car found the gear and went across. There hasn't been any lights on for any issues. Trying to find somewhere to take it because the transmission is done. had we been hit with my kids in the vehicle ford would have a bigger issue at hand.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"08/12/2023","vin":"1FMJK1MT5KE","components":"POWER TRAIN","summary":"On at least six occasions in the last few months, the transmission has disengaged while attempting to accelerate. This has happened most frequently when attempting to merge into traffic on the freeway. The transmission disengages, the engine revs, and no power is transmitted to the tires. The car coasts in neutral until the transmission re-engages. The loss of power and duration for which the transmission is not working poses a major safety problem--right when you need to accelerate to merge safely into traffic, all power is lost. In some cases, the transmission will re-engage while the engine RPMs are still elevated and the gear will make a loud noise and the vehicle will jerk.  I've taken the vehicle to a Ford dealer for service under warranty and the dealer provided no information other than a general \"something's certainly wrong and we need to open it up and start rebuilding things\" response. They say they're over 3 months out before they have time to start repairs. I have been unable to actually schedule these repairs with the dealer after multiple contacts. I'm worried that Ford has no resolution to this issue and hopes to make it through to the end of the warranty period without providing any resolution.  What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission; yes.  How was your safety or the safety of others put at risk? Yes.  Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown. The dealer's service center confirms something is wrong, but could not provide specifics.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A Ford dealer's service center.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The digital display on the dash has, in some instances, flashed \"see owners manual\" when power has been lost.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537388,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2023","dateComplaintFiled":"08/09/2023","vin":"1FMJK1MT5KE","components":"POWER TRAIN","summary":"Transmission has been clunky since new purchase in 2019. Has been to dealer several times for diagnosis. No resolution. Usually cannot reproduce when dealer has car. Recently dealer did some work on the transmission and then it failed on a long highway trip. Transmission overheated. Went into limp mode. Now stuck at a dealer 300 miles away. Dealer can\u2019t reproduce the problem when they drive it around the block and somehow there are no obd codes so they won\u2019t do any work on it, but also ford won\u2019t pay to have it transported to our home dealer.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536777,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2023","dateComplaintFiled":"08/06/2023","vin":"1FMJU1LT8KE","components":"AIR BAGS,SEAT BELTS,SEATS","summary":"On July 24th 2023, at approximately 2:15pm my wife and I were completely stopped at a red traffic light on 66th St N that crosses Ulmerton Rd in Pinellas County Florida.  We were talking and listening to the radio, when all of a sudden, a loud shotgun or explosive sound filled the vehicle. I got hit with something in the chest that felt like a punch or a kick, knocking me out of breath. But my wife only heard the extremely loud noise. I was clutching my chest in pain as I thought I was shot.  When the light turned green, I immediately pulled into a Dunkin donuts parking lot, and we exited the vehicle. There was no damage whatsoever on the inside and outside of the vehicle, but we smelled gun powder. My driver's seatbelt was stuck in the retracted position. I slowly drove to my home at 6500 30th Avenue N, St Petersburg, Fl 33710. I immediately called the Pinellas County Sheriff's Department to report the incident, because at the time I thought it was a gunshot. They have a record under my phone number.   I had no idea what the loud gun sound was, so I started to research and found the driver's seat belt tensioner charge must have gone off.  I called Auto Nation Ford and made an emergency appointment to bring the vehicle in. I explained everything to them, then dropped the vehicle off.  Upon doing a full inspection, the Auto Nation Ford mechanic determined there was a factory short in the air bag circuit, which caused the seatbelt tensioner charge to explode. They found the location, under the center console & replaced all necessary wiring, sensors, modules, tensioner & seatbelt.   I researched and found recalls for 2020 Expeditions and 2018 F150 pickups, but there was no recall for the 2019 Expedition.   I can't imagine what would have happened if we were going fast on an interstate when it happened. Now I get in my 2 Ford vehicles and worry about it happening again. t turned out the kick in the chest was the seatbelt retracting 4 inches pulling me back in the seat.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11535797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2023","dateComplaintFiled":"08/01/2023","vin":"1FMJU1HT8KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while starting the vehicle, there was an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, and the vehicle was diagnosed with needing the Variable Timing Control (VTC) actuator to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with TSB: 21-2119; however, the VIN was not included. A dealer was not contacted. The manufacturer had been notified of the failure. The failure mileage was approximately 77,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533600,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"07/21/2023","vin":"1FMJK1KT8KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. The contact related the failure to Customer Satisfaction Program 21N03: (Cam Phaser). The vehicle was taken to the dealer, who informed the contact that the cam timing unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 148,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2023","dateComplaintFiled":"07/17/2023","vin":"1FMJK2AT0KE","components":"POWER TRAIN","summary":"Transmission randomly shifts out of gear while trying to accelerate creating an unsafe driving condition. This usually happens at Highway speeds.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531501,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"07/11/2023","vin":"1FMJK1HT1KE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"I own a 2019 Ford Expedition Max  (10R80 trans) & have experienced intermit. issues with the vehicle failing to shift into a higher gear when accelerating rapidly & getting stuck in a high RPM unless the accelerator is released. When releasing the accelerator there is a violent clunk & jerking. I have expressed this issue to Ford\u2019s Service Department at the dealership. When intaking my vehicle the service advisor made a comment to another advisor that we have another Expedition with shifting issues. The advisor stated that this seemed to be a common issue with these vehicles, so I researched the issue online myself & found several threads with the same reported issue to include class action lawsuit websites for this issue. I paid Ford\u2019s Service Department to diagnose the vehicle and they found no issues with the transmission and said it was okay and they weren\u2019t able to replicate the issue (this is because it is an intermit. issue). The advisor stated that the transmission has an adaptive learn system and stated that the adaptive learn could be having issues, so I asked them to keep the vehicle and flash the adaptive learn or do a reset. I had them flash the system and it seemed to resolve the issue for a while, but it later returned. I then attempted contacting Ford Customer Service (Corporate) directly and explained the issue to them however they directed right back to the dealership. Recently I went to West Virginia for vacation and was traveling on the interstate. While traveling on the interstate at about 55 mph I was in a situation where I needed to rapidly accelerate due to an 18-wheeler changing lanes into my lane. The vehicle failed to accelerate/shift into a higher gear and being stuck in high RPMs. We were nearly KILLED in this incident and this is what prompted me to contact the NHTSA. I am also a law enforcement officer of over 15 years. It is my professional and personal opinion that this issue is an EXTREME DANGER to the occupants of these vehicles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530863,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"07/07/2023","vin":"1FMJK1HT0KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, the engine was shuddering. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The failure mileage was 67,469.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530065,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2022","dateComplaintFiled":"07/03/2023","vin":"1FMJU1HT3KE","components":"SUSPENSION","summary":"Rear struts failed at approximately 36, 000 miles - the vehicle was unsafe driving down the interstate at speed due to the bouncing. Independent mechanic confirmed rear strut failure on driver and passenger side.  Additionally, front driver side strut failed. In addition to bouncing, this made rear brakes wear out unusually quick. Steering became light due to the front strut. There was no warning lights to indicate an issue.  Took to independent mechanic due to unavailability of maintenance appointments at Ford.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11528685,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2023","dateComplaintFiled":"06/24/2023","vin":"1FMJU1HT1KE","components":"POWER TRAIN,ENGINE","summary":"I own a 2019 Expedition XLT. I was traveling on the highway; I was in the right lane and was stuck behind a slow moving vehicle. I put on my blinker and waited for an opening in traffic, to move into the middle lane. Once there was an opening, I pressed the gas to accelerate into the lane. While the truck should have properly shifted and accelerated; instead the powertrain completely disengaged and I lost all power. The RPM's jumped all the way up. The truck was revving so high, but it was actually slowing down. I took my foot of the gas pedal and as the RPM came back down, the transmission slammed back into place with a horrible loud clunking sound that jolted the entire vehicle. After that, I was finally able to accelerate.  This same situation has happened to me on several separate occasions. It is very scary having my 3 children in the vehicle and it losing power as I'm trying to make a move to be safe.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11527614,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2023","dateComplaintFiled":"06/18/2023","vin":"1FMJK1KT6KE","components":"SEAT BELTS","summary":"When turning into a parking lot and putting the brakes on, the explosive charge in the seat belt went off with painful compression of the chest by the seat belt in the drivers seat. The air bag did not inflate. I was able to get the seat belt off my chest, but it was fixed by the mechanism and would not extend for use after that.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11527339,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2023","dateComplaintFiled":"06/16/2023","vin":"1FMJK1JT8KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was shaking while idling with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the camshaft phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed a credit $2,500 toward the cost of the repair. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The failure mileage was 61,941.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11526417,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2023","dateComplaintFiled":"06/11/2023","vin":"1FMJK1HT3KE","components":"POWER TRAIN","summary":"This vehicle has been to the dealer multiple times to check hard-shifting and shuttering. Could not replicate at dealer.   On 5/27/23 500 miles into a 2k mile road trip the vehicle hard shifted- felt like we hit something, then lost all acceleration.  Would not accelerate.  Narrowly missing being hit by several cars as I moved it from the fast lane into shoulder. Trying to accelerate the whole time.  It finally reengaged with another jolt.  This vehicle has 76,000 miles on it at the time.  It went into a dealer on 5/30. They confirmed the transmission was slipping into neutral on its own.    They have had it ever since and now say it will be 2-3 weeks before repaired.  Meanwhile - I was stuck 500 miles away from home.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11524827,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2023","dateComplaintFiled":"06/01/2023","vin":"1FMJU1HT0KE","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that the low oil pressure warning light was illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed with a defective oil pump. Additionally, the contact was also informed that the cam phasers were defective and needed to be replaced. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 77,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11524908,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"06/01/2023","vin":"1FMJK1MTXKE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that an abnormal rattling sound was coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the cam phasers where defective and needed to be replaced. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 58,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11524701,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2023","dateComplaintFiled":"05/31/2023","vin":"1FMJU2AT7KE","components":"POWER TRAIN","summary":"In December 2022, my Expedition had a problem shifting while climbing hills. The transmission fluid was also overheating. We took it into the shop, but they didn\u2019t find any issues. Over the past month, the transmission has been significantly hesitating and clunky. The local dealership have no transmission appointments until July 2023.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11523842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2023","dateComplaintFiled":"05/25/2023","vin":"1FMJK2AT0KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition The contact stated while at a stop light, the vehicle started shaking and the contact heard a rattling sound coming from the vehicle. The check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted no assistance was provided. The contact was advised to contact the NHTSA Hotline. The failure mileage was 82,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11523458,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"05/23/2023","vin":"1FMJU1JTXKE","components":"UNKNOWN OR OTHER","summary":"In the past year, the horn has gone off several times when car was locked and no one in it.  Recently the horn stopped working with the key fob when locking the car and then this past week the horn has completely stopped working.  This has been a faulty horn from the beginning and after doing a bit of research I see that others have had the same issue.  This can become a safety issue as I realized it when someone cut in front of me and the horn did not work.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522895,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"05/19/2023","vin":"1FMJU2AT5KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon cold starts, there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the engine cam phasers had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously service under a Manufacturer Extended Warranty Coverage for the failure. The failure mileage was 77,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11521666,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2023","dateComplaintFiled":"05/12/2023","vin":"1FMJU1HT7KE","components":"ENGINE","summary":"This vehicle with 72,000 miles on it was experiencing a rattle upon start on cold mornings for about two months, it didn't happen every time and only on initial start. Mechanic couldn't get the incident to happen in his presence to diagnose and no codes reported from computer diagnostic equipment.   In February 2023, the vehicle lost power while highway driving and seemed to having problems shifting. The check engine and powertrain malfunction indicator both came on. Drove the vehicle immediately to mechanic. Booster sensor replacement was indicated by computer diagnostic and was replaced.  On 4/16/2023 the check engine light came on briefly while driving and then went out and did not come back on. On 4/18/2023 while driving on the highway the vehicle started making a loud clanking with black smoke from exhaust pipe. We had the vehicle towed to mechanic. Over 30 diagnostic codes reported and mechanic recommended we take the vehicle to a Ford dealership.   We had the vehicle towed to the local Ford dealership and have been informed that this 4 year old, 72,000 mile vehicle needs a complete engine replacement for $18,222. They do not know what caused the problem without pulling the whole engine and opening it up, but recommend a full replacement. We have contacted Ford and opened a case with them, but since the vehicle had a 60,000 mile power train warranty there is nothing that Ford is willing to do.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11521207,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2022","dateComplaintFiled":"05/09/2023","vin":"1FMJK1HT1KE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving into the driveway and shifting into park, the shift indicator message stated that the vehicle was not in park; however, the contact was still able to turn off the vehicle. On another occasion, while driving 15 MPH and entering the highway, the vehicle lost motive power with the check engine warning light illuminated. The warning light disappeared, and the vehicle operated as intended. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under recall. The manufacturer did not provide any further assistance. The failure mileage was 92,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/03/2023","vin":"1FMJU1JT8KE","components":"ENGINE","summary":"There is an issue with the 3.5L GTDI engine cam phasers, identical to known recall FSA 21N03. This vehicle was not included in the mentioned recall as the manufacture location was other than those listed in recall FSA 21N03.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11518567,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"04/23/2023","vin":"1FMJU2AT1KE","components":"POWER TRAIN","summary":"The transmission shifting is dangerous. It\u2019s shifting hard, missing gears and when trying to accelerate the engine just rev\u2019s and then slams into gear. It also skips. It\u2019s not even safe to pull out into traffic. I have had it in at a Ford dealership 3 times and it has only gotten worse! I don\u2019t know what else to do as the dealership acts like they have not seen this before and aren\u2019t sure how to fix it.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517373,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"04/17/2023","vin":"1FMJK2AT0KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while his wife was starting the vehicle, she heard an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Variable Camshaft Timing (VCT) unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513180,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"03/22/2023","vin":"1FMJK1HT8KE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, the vehicle unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed that the solenoid valve was defective. The contact stated that the vehicle was returned to her a week later; however, the failure reoccurred while driving the vehicle to her residence. The dealer was notified, and a second appointment was scheduled. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 43,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11512488,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2022","dateComplaintFiled":"03/17/2023","vin":"1FMJK1JT9KE","components":"POWER TRAIN","summary":"Momentary Neutral-Out Condition In Drive The vehicle has exhibited issues that correspond to other Ford vehicles that share the 10-speed transmission. This includes slipping, jerking, and loss of power to put it simply. A main issue that I wanted to point out is that it has a Momentary Neutral-Out Condition In Drive which means that the vehicle shifts into neutral when driving, thus resulting in a loss of power, suddenly. Consequently, this posses a major safety risk in all roads. There has been no accident that resulted from this. However, this requires a replacement of transmission which is a recall for the F150 but not the Expedition despite it having the same transmission and issues. This issue began around Christmas of 2022.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511832,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2023","dateComplaintFiled":"03/14/2023","vin":"1FMJU1MT8KE","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"My 2019 Ford Expedition is experiencing engine shudder. This started about 3 weeks ago and is starting to happen more and more.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511150,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"03/10/2023","vin":"1FMJU1KT6KE","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The car\u2019s touchscreen and buttons on dash and steering wheel stop working sporadically. You can\u2019t control the volume of the radio, hang up/answer calls, control the air conditioning, GPS is wrong on the map, etc. Sometimes the screen is completely blank and/or unresponsive. It is very dangerous as well when the back up sensors and camera don\u2019t work.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510991,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2022","dateComplaintFiled":"03/09/2023","vin":"1FMJK2AT3KE","components":"UNKNOWN OR OTHER","summary":"When the vehicle has the auto start-stop activated it will randomly kill the engine entirely when you go to drive forward from an auto start-stop stop. You then need to put the vehicle in park and restart the engine.  I've taken this into the dealership twice now for this issue, as the first time they tried to fix it with a new battery, which did not fix the issue. It's currently at Ford Service being inspected again.    This is unsafe as drivers behind you would be expecting you to move forward when traffic signals allow, and after they see your rear brake lights go off when you try to accelerate.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511005,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"03/09/2023","vin":"1FMJK2AT7KE","components":"POWER TRAIN","summary":"\"SHIFT SYSTEM FAULT\" warning comes on dash with a wrench code. This is on my 2019 Ford Expedition Max, with 77000 miles on it. This warning comes when vehicle has been driven and since put in park, then put back into gear. If vehicle is shut off and turned back on code has cleared. Recently also got a \"powertrain malfunction\" code where then a driver mode became unavailable.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510393,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2022","dateComplaintFiled":"03/06/2023","vin":"1FMJU2AT8KE","components":"ENGINE","summary":"The contact owns a 2019 Ford expedition. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. The vehicle was taken to an independent mechanic, where it was diagnosed with faulty cam phasers. The vehicle was not repaired. The manufacturer was made aware of the failure and suggested that the contact file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510417,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2023","dateComplaintFiled":"03/06/2023","vin":"1FMJK1KT2KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed. The contact stated that it was as if the vehicle was stuck in second or third gear. The contact stated that when the transmission attempted to shift to the next gear, the engine revved loudly, and the vehicle jolted into gear. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent at first but had gradually become constant. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the dealer had rebuilt the transmission previously. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 83,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510231,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"03/05/2023","vin":"1FMJK1KT4KE","components":"POWER TRAIN","summary":"I had a complete transmission replacement 3 weeks ago and as I was driving down a grade, the car started smoking.  I immediately took it back to dealership that had just replaced the transmission.  They stated that the new transmission was \"factory overfilled\" that caused the smoking.  They called Ford and now I am on my 3rd transmission.  It was covered under the warranty of the transmission I paid 3 weeks ago.   This was very scary as we were traveling as a family when the car started smoking.  Our car could have started on fire.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11509694,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2021","dateComplaintFiled":"03/01/2023","vin":"1FMJU1KT4KE","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while driving at various speeds, the vehicle intermittently came to an abrupt stop without any other objects or vehicles nearby. The emergency braking image followed by a warning chime would appear on the instrument panel during the failure. The contact had taken the vehicle to a dealer where he was informed that the failure could not be duplicated. An investigator was sent to inspect the vehicle and the brake module was replaced. Despite the repair, the failure persisted. The computer and battery were both replaced after the initial repair but failed to fix the vehicle. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 22,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508947,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"02/24/2023","vin":"1FMJK1HT4KE","components":"POWER TRAIN","summary":"The transmission in my 2019 Ford Expedition is slipping and having drastic gear changes.  Other people with the 10R80 transmission are having similar issues.  This car is unsafe to drive.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2023","dateComplaintFiled":"02/23/2023","vin":"1FMJU1JT5KE","components":"POWER TRAIN","summary":"Hard shifting, getting stuck in high gears while stopped. Vehicle is only at 75,000 miles. Ford service says transmission needs to be replaced and it's extremely  expensive.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508743,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"02/23/2023","vin":"1FMJU1KT1KE","components":"UNKNOWN OR OTHER","summary":"The chrome interior trim on the center console (around the drink holder and shifter, as well as the smaller compartments) in the limited edition is defective and edges are lifting to the point that razor sharp edges are exposed and have cut open my hands, as well as the hands of my children.  I asked them to replace it under my warranty and they declined.  This part is defective and there are reports of others experiencing this online.  The material used seems to be lifting and is not adhering properly.  The part started lifting around 36,000 miles and continues to lift.  The edge, again, is extremely sharp.  WE have continually cut ourselves just reaching to grab a drink.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11507959,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2023","dateComplaintFiled":"02/18/2023","vin":"1FMJU1JT2KE","components":"POWER TRAIN","summary":"Transmission  shifts really hard , will not go into gear, and downshifts unexpectedly.  Dealership said if they cannot make it happen on test drive nothing they can do. Ongoing problem with thousands of vehicles.  10 speed Transmission  is the problem.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505780,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2023","dateComplaintFiled":"02/06/2023","vin":"1FMJK1KT1KE","components":"POWER TRAIN","summary":"Our 2019 Ford Expedition MAX (75k miles), has a transmission that disengages while driving (wrench light on; powertrain system failure limp mode; incorrect 4th gear ratio error code). A mechanic diagnosed it as an inner sleeve of the C-D-F drum moving out of position needing a full rebuild or new transmission. The vehicle has lost total drive train power while driving in traffic at speed. Whenever there is a need for up shift or down shift, the vehicle will intermittently stutter, slip/grind gears, rev up, or lose power completely. This has put my family in danger on the road. The car is dangerous when attempting to pull onto roads with moving traffic. It is concerning that Ford has not issued a recall.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505491,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2023","dateComplaintFiled":"02/04/2023","vin":"1FMJK1KT4KE","components":"POWER TRAIN","summary":"My 2019 Ford Expedition Max- Limited: Shifting was starting to get rough and car was jerking between gears.  It was unsafe as it would not speed up in the highway and it would jerk all of a sudden.    Transmission failed at 88K miles.  I had to pay over 8K at the Ford Dealership to get a whole new transmission placed after various attempts to deal with issue failed.  Ford Company could care less about their faulty transmissions. No warning lights ever came on other than the harsh shifting that suddenly started within a week's time.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11504973,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2023","dateComplaintFiled":"02/01/2023","vin":"1FMJK2AT7KE","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2019 Ford Expedition. The contact stated that his wife was unable to unlatch the front driver\u2019s side door. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,077.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11504611,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2023","dateComplaintFiled":"01/31/2023","vin":"1FMJU1JT2KE","components":"POWER TRAIN","summary":"The transmission randomly switches gears, both down and up. At times, the car will just downshift and appears to lose power. Especially when attempting to pass other vehicles. This can be a dangerous situation, and has been. It also has caused a near accident on a snow covered road by 'taking off' in a high gear which caused the card to slide into the oncoming lane twice. I have taken this car to the dealership service department 4 times, they say there are no codes or recalls and just reset the computer to have it relearn my driving habits.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502915,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2022","dateComplaintFiled":"01/21/2023","vin":"1FMJU1HT5KE","components":"POWER TRAIN","summary":"Vehicle has harsh shifting mainly gear 3-5 almost like being brake checked. The vehicle revs to 4000 rpm and won\u2019t accelerate then slaws into gear causing the car to lurch forward and illuminate wrench symbol. Latest issue is car accelerates on it\u2019s on and almost drove it on a drainage ditch pulling in my driveway.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502204,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2023","dateComplaintFiled":"01/17/2023","vin":"1FMJK1HT5KE","components":"POWER TRAIN","summary":"Our 2019 Ford Expedition MAX (50k miles on it), has a transmission that disengages while driving. The vehicle has lost total drive train power while driving in traffic at speed. Whenever there is a need for up shift or down shift, the vehicle will intermittently stutter, slip gears, or lose power completely. This has put my family (pregnant wife and two children under 4) in extreme danger on the road. In one incident her only available course of action was to attempt to coast off the road while in the midst of moving traffic with speeds in excess of 50+ miles per hour around her. The car is dangerous, attempting to pull onto roads with moving traffic, is now extremely worrying.   It is unconscionable that this vehicle issue has not resulted in a recall.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"01/11/2023","vin":"1FMJU1JT3KE","components":"SUSPENSION","summary":"Both Rear shocks leaked oil at 37k causing  vehicle to become very bouncy and unsafe to drive/control","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501247,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2022","dateComplaintFiled":"01/11/2023","vin":"1FMJK1HT5KE","components":"POWER TRAIN","summary":"The vehicle has problem when shifting gears, and complete loss of power occurs. When trying to enter a road or cross a street, the vehicle can start to move then lose power in the middle of an intersection or lane. A loud clicking can also be heard after power is lost.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501156,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2022","dateComplaintFiled":"01/10/2023","vin":"1FMJU1HT9KE","components":"FORWARD COLLISION AVOIDANCE","summary":"FYI re: Request #[XXX] Let me know if you have any info I sent this letter on November 20, 2022 and as of January 10, 2023 I have had no response from Ford Motors: [XXX] Office of the CEO Ford Motor Company 1 American Road Dearborn, Michigan 48126  Re: 2019 Ford Expedition ACC-Cruise Control Potential Safety Problem  Mr. [XXX], I wanted to let you know of a bizarre recent ACC cruise control issue with my 2019 Expedition. It has ~30,000 miles on it and has performed very well without problem before and after this incident. Several weeks ago I was driving on an interstate highway in a construction zone with stop and go traffic, and had the ACC on. I slowed down behind a dull colored black Chevrolet pickup that had dark lens covers over the tail lights and a dark cover over the license plate to about 5 MPH. Suddenly the ACC had full acceleration then the auto safety braking slowed me abruptly, then the ACC hit full acceleration again and the auto brake engaged. I turned the ACC off, and then back on, and it did the exact acceleration and safety braking so I turned the ACC off. There was no accident or problem other than this acceleration/braking sequence. When I no longer was behind the pickup I tried and ACC and it has worked perfectly since then, as it had prior to this bizarre issue The ACC seemed to not see this pickup truck but the auto safety braking system did. The pickup was an unusual non factory appearing paint job, dark gray or black not just a primer, and the tail lights and license plates also had some darkening coating. It seemed to be Stealth to the ACC, but not to the braking system. Maybe referred to the Engineering Section of the ACC group to see if they have heard of this before or have any idea what occurred to help prevent any risks involving the Ford ACC system. Again there was no accident or collision, only the sudden acceleration/braking. This only occurred one time on this 2019 Expedition and never on our other Ford products.   INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11500355,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"01/05/2023","vin":"1FMJU2AT1KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was a vibration in the front differential. The contact stated that the vehicle felt like it was being driven in 4-WD however, the vehicle was in 2-WD. There were no warning lights illuminated. On another occasion, while driving approximately 30-35 MPH, there was a vibration and shimmy in the steering wheel. The vehicle was taken to the local dealer in July 2021 where it was diagnosed and determined that the failure was due to the front differential. The vehicle was repaired but the failure recurred. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 47,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11499029,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2022","dateComplaintFiled":"12/27/2022","vin":"1FMJU2AT1KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated upon starting the vehicle, he heard an abnormal sound coming from the engine on several occasions. There was no warning light illuminated. The vehicle was taken to the local dealer who informed the contact that the VIN was not included in Customer Satisfaction Program Number: 21N03 (Cam Phaser Replacement). The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 61,900.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11497707,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2022","dateComplaintFiled":"12/16/2022","vin":"1FMJU1KT7KE","components":"SUSPENSION","summary":"All four struts are leaking and causing erratic handling when rough roads are encountered. FORD has known of this problem for several years and refuses to replace after their base warranty, even though I have a full coverage extended warranty. If a consumer doesn't realize they have a defective suspension it could lead to their death. FORD has a service bulletin out on this problem.    - strut, yes -yes -yes -yes -no, leakage of oil on garage floor","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11496746,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2022","dateComplaintFiled":"12/09/2022","vin":"1FMJU1HT2KE","components":"UNKNOWN OR OTHER","summary":"While driving down the road, my vehicle suddenly drops from a higher gear down to 2nd.  When this happens, the RPMs jump very high and the engine revs very high.  While this is happening, I  have no control and I can't use the gas pedal and am losing speed.  The vehicle seems to be stalling.  There are two messages that flash on the screen. \"Shift system fault\" and \"see Manual\".  Neither are in the manual. I have taken it to Ford and after a day, they said nothing is wrong and collect almost $200.  I took it in before my 75,000-mile transmission warranty was out. They said they have never heard of such a problem.  I have now research it have found many people with the same on expeditionforum.com.  It happens on a daily basis now and it's my only car and my learner car for my 15 year old. It WILL cause an accident.  I did finally get it on videa and will make another attempt with FORD next week.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11496634,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/07/2022","dateComplaintFiled":"12/08/2022","vin":"1FMJU1JT9KE","components":"AIR BAGS,SEAT BELTS","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while her husband was driving approximately 40 -45 mph, he collided with a Volkswagen Jetta that cut him off.   All the airbags  in the vehicle deployed.  The contact son was occupying the front passenger seat but the seat belt failed to retract.  There were no warning lights illuminated.  The steering wheel air bag struck the driver in the mouth. The passenger had scratches, but medical attention was not provided. A police report was filed. There was no reported fire.  The vehicle was towed to an independent lot.  The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure but provided no additional assistance.   The failure mileage was approximately 89,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11495902,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"12/03/2022","vin":"1fmju1lt4ke","components":"EXTERIOR LIGHTING","summary":"All lenses on the front headlights have stress cracks forming in the corner of the housing. This has allowed moisture and condensation to build inside the housing and is altering the light output.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11495472,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2022","dateComplaintFiled":"11/30/2022","vin":"1FMJU1KT0KE","components":"POWER TRAIN","summary":"The Ford series of Trucks/SUVs from 2018-2022 are equipped with an Automatic Start/Stop feature which turns off the engine when the brake is depressed, and the engine is idling.  On 4 occasions in the last month, when releasing the brake to start accelerating from a stop, the vehicle's engine has completely stalled/turned off disabling the vehicle and requiring the vehicle to be shifted in to park, restarted, and then attempted to drive.  This causes an obvious safety risk if turning in front of traffic, vehicles behind you moving, etc..   When researching this online there are multiple complaints on this issue, specifically for the F-150 which uses the same components.  Ford will not admit there is an issue and refuses to respond to owner complaints on this obvious safety risk.  I would ask that the NHTSA looks further into this issue and the risk to consumers.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11494471,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"11/21/2022","vin":"1FMJU1KT7KE","components":"SUSPENSION","summary":"The contact owns a 2019 Ford Expedition. The contact stated that he had noticed oil leaks on his garage floor. The contact took the vehicle to a dealer where he was informed that all four of the struts on the vehicle had leaked oil and needed to be replaced. The service advisor also informed him that the warranty provider was contacted and informed the dealer that the cost of the repair would not be covered. The manufacturer was notified of the failure but was not offered any assistance. The vehicle was not repaired. The failure mileage was 59,584.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493712,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2022","dateComplaintFiled":"11/15/2022","vin":"1fmju1mt0ke","components":"POWER TRAIN","summary":"Transmission failure 4 occurrences after dealer repair under warranty. The transmission issues are very well documented and dealer has returned vehicle to parent with kids in vehicle..within 20 miles vehicle stooped on I-40 traffic endangering lives 3rd failure. Returned vehicle to dealer and when told vehicle was ready it made 15 miles prior to overheating and ceasing to accelerate out of traffic endangering lives. These are the last 2 times vehicle was returned. 2 prior when we were told the vehicle was ok and loss of acceleration, grinding, jerking were normal. Vehicle currently at dealer. Communication with Ford with little assistance.  Prior to these failures were cam phasers with 4 similar failures and almost burned my garage down.   This vehicle and many others are not safe and should be addressed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2022","dateComplaintFiled":"11/12/2022","vin":"1FMJU1HT2KE","components":"ELECTRICAL SYSTEM","summary":"The main interface screen for GPS, Radio, Bluetooth (hands free phone operation), backup camera, and other vehicle settings, is malfunctioning and frequently non-responsive. This is tied to a faulty ACCESSORY PROTOCOL INTERFACE MODULE (APIM), also known as the SYNC 3 Module.  Research on the issue shows this is a common issue with Ford Vehicles.  The fixes reported in TSB 20-2255 05 August 2020 have been completed, the issues are persisting.  The failure of this item creates safety issues with operating the vehicle.   Similar issues have been reported in 11321932, 11300724, 11052887.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11492717,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"11/08/2022","vin":"1FMJK1KT4KE","components":"FUEL SYSTEM, OTHER","summary":"The contact owns a 2019 Ford Expedition. The contact took the vehicle for an oil changed was informed that the high-pressure fuel pump had caused the fuel and oil to mix. The failure was related to NHTSA Campaign Number: 18V392000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 83,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11492233,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"11/04/2022","vin":"1fmjk1ht2ke","components":"POWER TRAIN","summary":"The vehicle started to rough shift. Then it started to not shift into gear, and the engine will rev as if in neutral instead of in gear. This has resulted in abrupt loss of power and the vehicle actually shutting down completely requiring restart.  I called my Ford dealer (Columbia, TN) when it started shifting rough. They told me it was 2mos out for transmission issues. I called another Ford dealer in Franklin, TN whom also said months before they could see it. They referred me to a local transmission shop. That shop Coleman transmission, said these transmission in 2018&2019 are notorious for failing and were redesigned by 2020, that he had many just like mine awaiting rebuild. So I started researching, and I\u2019m not alone, and many have had this exact same extremely dangerous situation of losing power, and car shutting down repeatedly.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491193,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2022","dateComplaintFiled":"10/27/2022","vin":"1FMJK1MT8KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, the engine started rattling. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phaser adjuster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 103,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11487869,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"10/04/2022","vin":"1FMJU1HT7KE","components":"SUSPENSION","summary":"The contact owns a 2019 Ford Expedition. The contact stated that the vehicle was taken to the local dealer for maintenance service and he was informed that the rear passenger\u2019s side strut was leaking and needed to be replaced. The vehicle was repaired. The contact stated that while driving at various speeds, he heard an abnormal sound coming from the front of the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle back to the local dealer and the vehicle was diagnosed and the contact was informed that the front passenger\u2019s side strut needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 24,195.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11485588,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2022","dateComplaintFiled":"09/21/2022","vin":"1FMJU1HT0KE","components":"SERVICE BRAKES","summary":"a message on the instrument panel, and a red braking warning light the breaking start to get havey risking car crashing. Similer to issue NHTSA campaign number: 22V150000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484821,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"09/16/2022","vin":"1FMJK1JTXKE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated while starting the vehicle, the vehicle made abnormal rattling sounds. The vehicle was taken to the dealer where it was diagnosed that the failure was related to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 62,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484092,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2022","dateComplaintFiled":"09/12/2022","vin":"1FMJU1HT5KE","components":"POWER TRAIN","summary":"In April 2021 while driving, the car abruptly when into low power mode.  I drove it straight to ford.  They pulled the codes and said there was nothing wrong.  Ever since then, the car will randomly make a grinding sound, lose power, a wrench flashes and then it goes back to normal.  It has done with several times on the freeway upon acceleration.  The dealerships cannot replicate.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11482525,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2022","dateComplaintFiled":"09/02/2022","vin":"1FMJU2ATXKE","components":"POWER TRAIN","summary":"On multiple occasions while driving at freeway speeds, there have been sudden episodes of power loss and rapid loss of speed associated with harsh transmission downshifts. These events sometimes occurred on slight uphill grades and also on flat highway. At other times, the transmission will fail to shift into higher gear and seem to slip, resulting in loss of speed. A warning indicator appeared on the last occasion (8/27/22) with a wrench icon, and the FordPass app told me to have vehicle serviced. Vehicle is at dealer now.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11482275,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2022","dateComplaintFiled":"08/31/2022","vin":"1FMJU1HT6KE","components":"STRUCTURE","summary":"Driving 70 miles per hour part of the roof rack blew off the vehicle; the molding and front cap on the driver side of the vehicle.  The roof rack had never been used. A Ford dealer inspected the area where the parts were and could not determine what caused the failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11481915,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"08/30/2022","vin":"1FMJU1HT3KE","components":"SUSPENSION","summary":"With approximately 42,600 miles on 2019 Expedition, two Ford Service Centers diagnosed the vehicle control issue as suspension related. Specifically, loss of vehicle control due to shocks. Upon inspection by Ford, shocks were found to be leaking and not providing adequate suspension. Two separate Ford Service Centers advised replacement of all four shocks.   Wife had been complaining about this for a month or more (June/July 2022).  I didn\u2019t believe her until weeks later I drove her car and two Ford Service Centers conforming all shocks needed replacement. I just could not believe at 42,000 miles all shocks needed replacement nor could Ford Service Center. Nor could I believe the severity of control.   I experienced loss of control similar to a bucking horse with my head hitting the interior roof of the Expedition. My hands, both, were suddenly off the steering wheel due to up and forward bucking. I was able to slow the Expedition down by braking and regaining the steering wheel. I was luckily. Speed was below 45 mph. No warning lights or voice occurred. This occurred in August 2022.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11481794,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2022","dateComplaintFiled":"08/29/2022","vin":"1FMJK1JT1KE","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"Our SUV has had problems in trying pick up speed. It started a few years back when I was taking a right turn and as I pushed on the gas pedal the SUV would not take off. We took it into the dealership but they could not recreate this problem. Yet, the problem persisted for us so we took it again to a different dealership and again they could not recreate the problem. Now our check engine light is on and the problem is getting worse. I called the dealership last week to bring it in and they could not get me in until mid-Septmember. One major incident occured when we were merging on the highway with lots of traffic and the SUV would not pick up speed. Some warning lights came on our dashboard and we had to immediately pull over to the side because the SUV would not pick up speed and it starting puttering. We were almost hit from behind by another vehicle due to the SUV not picking up speed. This problem has progressively been getting worse and I am afraid to drive the vehicle anywhere. I could be driving as slow as 30mph and trying to speed up causes the SUV to shake and putter. Now, when this happens the A/C does not cool. It feels like the SUV will shut off while I am driving. Plus, now the Engine Start/Stop feature no longer works. We have 4 kids and I am scared to drive this SUV as I feel this may cause us to be in a car accident. This is a major safety issue that needs to be addressed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2022","dateComplaintFiled":"08/22/2022","vin":"1FMJK1JT8KE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Ford Expedition. The contact stated when she started the vehicle, she would hear rattling sound coming from the vehicle. The contact stated she had the Customer Satisfaction Program: 21B10-S2 service performed. The vehicle was taken to the dealer and the contact was informed that the failure was similar to Customer Satisfaction Program: 21N03 \u2013 Cam Phaser Replacement but the VIN was not included. The manufacturer was contacted and stated that the vehicle was not serviced in a timely manner, therefore the vehicle had to be repaired out-of-pocket. The failure mileage was 71,000.   The consumer was never made aware of any recalls, consumer went to dealer for other parts but was informed to make an appointment for repairs. Ford was contacted several times but unwilling to resolve the issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480166,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"08/19/2022","vin":"1FMJK1JT1KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated upon starting the vehicle, the engine emitted abnormal loud rattling sounds. There was no warning light illuminated. The contact stated while driving 60 MPH, the vehicle would not shift from first gear to the other gears automatically. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that the Transmission Control Module (TCM) needed to be reprogrammed; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The contact referenced Ford Customer Satisfaction Program Numbers: 21B10 21N03 and 21N08. The failure mileage was approximately 29,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480253,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"08/19/2022","vin":"1FMJK1JT4KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 65,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479624,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2021","dateComplaintFiled":"08/16/2022","vin":"1FMJU2AT5KE","components":"ENGINE","summary":"The contact owns a 2019 Ford Expedition. The contact stated that every time he started the vehicle, the engine would rattle and make a loud noise. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined there was manufacturer internal recall 21B10 that was to address a PCM Re-flash failure. The contact was advised by the dealer that his warranty did not cover the repair. The contact did not have the vehicle repaired. The manufacturer had been informed of the failure. The failure mileage was 70,236.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479373,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2022","dateComplaintFiled":"08/15/2022","vin":"1FMJU1JT7KE","components":"POWER TRAIN","summary":"The 2019 Expedition 10 Speed Transmission went into neutral during acceleration from third gear, skipped 4th and finally reengaged in 5th with a huge jolt.  This happened a second time after leaving the next stop sign.  During the neutral period ( approx. 3 or 4 seconds) engine RPM's increased dramatically with loss of forward motion and speed.  My reaction was to remove my foot from the gas pedal before  the engine red-lined. This issue could have caused vehicles behind to rear end our 2019 Ford Expedition.   The transmission was at full temperature as the expedition had been driven for approx. 30 minutes prior to the issues.   We then parked the expedition for about an hour and then started the drive home and the neutral issue occurred once again.   The transmission hard shifting issues were first noticed in March/April 2022 had been reprogramed in June, 2022 which didn't resolve the problem.  It was then serviced late July 2022 by rebuilding a control module(?).  We were told to drive the vehicle for a couple of weeks while the transmission learned how we drive and everything would return to normal.  Currently have returned the Expedition to the dealer as this is a serious safety issue.   Hard shifting or even jumping a gear with a jolt isn't going be a danger, but losing power and control of the Expedition could have caused an accident and possible injury to us and others.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11475816,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2022","dateComplaintFiled":"07/25/2022","vin":"1FMJU1JT4KE","components":"POWER TRAIN","summary":"The first incident I was travelling on the highway at approx 60-70 mph and attempting to overtake a slower car by switching lanes.  As I changed lanes and hit the gas, my Expedition became stuck between gears and lost power until I let off the accelerator and the rpm's came down.  This happened on several occasions with similar circumstances.  The other times it's been stuck between gears are typically when I am turning left. The loss of power and basically being in neutral while on the highway or turning left is a specific safety hazard that needs prompt attention.  I am dropping it off at the dealership tomorrow and I'm sure they will be \"unable to recreate the problem\" and I'll have to wait until the recall for it to be fixed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11473753,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2022","dateComplaintFiled":"07/13/2022","vin":"1FMJK2AT8KE","components":"UNKNOWN OR OTHER","summary":"The Sync 3 System (APIM module) is faulty.  Causing phone to connect/disconnect constantly, radio controls are delayed for 30 sec pauses or greater, changing from radio to climate will superimpose both categories on top of one another.  Navigation sometimes just loads and loads and never comes on.  The steering wheel controls create an even longer delay.  I went to my local Ford dealer and had a master reset done which did not change the issues and was told that one or both of the modules is not working right \"Malfunctioning \"  Latest updates to both the Sync and Navigation were preformed after the factory reset with no improvement to the system.  With new state laws requiring hands free phone usage having the phone connect/disconnect constantly poses a very large safety problem.  Also not being able to rely on the system to preform basic functions in a reasonable period of time causes your eyes to leave the road unnecessarily while driving.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11468082,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2022","dateComplaintFiled":"06/07/2022","vin":"1fmju1jt9ke","components":"SUSPENSION","summary":"This vehicle has only 10300 miles and never driven off road and the struts have failed.  An independent garage confirmed the drivers side front strut is leaking and both rear.  My Ford dealer stated they would replace the front and one rear under warranty but the second rear strut is leaking within Ford's \"tolerances\". This is just Ford's way of avoiding a warranty claim and hoping the bad leaking doesn't start until after the customer's warranty expires so they can reap thousands of dollars in repair revenue. I was also told by the Ford dealership that the FoMoCo replacement struts often arrive at the dealership leaking and they would not call me in for an appointment to replace until they have confirmed they received replacement struts that are not defective.  My research shows this is a common problem with this vehicle and the NHTSA should investigate and force a recall since failed struts can cause a serious accident.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2022","dateComplaintFiled":"05/23/2022","vin":"1FMJK1JTXKE","components":"ENGINE","summary":"My family received a notice of Customer Satisfaction Program 21N08 \u2013 PCM Reprogram Due to Engine Shudder \u2013 2017-2020 Ford F-150, 2018-2020 Expedition, & 2018-2020 Lincoln Navigator. We immediate began trying to locate an authorized repair facility. It took several months to get an appointment.  During this time, our vehicle shuddered, stopped, and even turned off completely while driving.  The problem continued to increase in intensity.   When we were able to get the vehicle into a Ford dealership, they suggested that we contact Ford for the repairs that we needed.  A private repair facility told us that now, because the shudder issue was not resolved right away, they discovered VCT phasers, VCT solenoids, timing chains and tensioners - failed setting code P0021 and causing engine to run rough. There was a loud rattle on startup which is related. P0018 stored in history. We have received a $4,000 repair estimate.   I contacted Ford Customer service. They suggested I bring it into Ford Dealership. I explained that it had taken months to get in the first time. Customer service refused to provide me with additional authorized Ford repair (non dealers) in my location. Customer service refused to provide me with information on the error codes above. Customer service refused to provide me with more information concerning the PCMC reprogram and the known problems related to failing to obtain the reprograming.  Customer service was not able to help me at all.  I believe that the \u201cPCM reprogram due to engine sudder\u201d should be investigated as a potential formal recall program. Ford should repair of known issues a priority for their customers, and should also repair issues caused by failing to allow their customers to receive a timely remedy of this problem.  I would also like more information on known issues with the PCM reprogram and engine shudder. I would like to view the quarterly reports.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11461496,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2022","dateComplaintFiled":"04/20/2022","vin":"1FMJK1JT6KE","components":"SUSPENSION","summary":"The vehicle only has 38K miles on it and all 4 struts have failed. This is apparently a very common problem for Ford. This creates control issues and an unsafe ride. I had the vehicle in for a different recall and the Ford dealership confirmed all 4 are leaking and need to be replaced, but Ford will not cover them.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11450476,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2022","dateComplaintFiled":"02/04/2022","vin":"1FMJK1JT5KE","components":"SUSPENSION","summary":"Both the driver side and passenger side front struts have leaked oil and failed. The driver side occurred after 33,000 miles and the passenger side at 45,000 miles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11449261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2022","dateComplaintFiled":"01/28/2022","vin":"1fmjk2at9ke","components":"POWER TRAIN,SEAT BELTS,ENGINE","summary":"The ecoboost 3.5 engine has a common issue with the cam phasers. My vehicle has had oil changes done, every 9,000 miles and now needs the cam phasers to be replaces. It has 83,000 miles. I believe this is a known defect that Ford is trying to remedy with customer satisfaction campaigns, rather than a recall. Had the 21b10 tsb performed and which is a requirement and the car shudders and the transmission shifts poorly. Also, the driver's side seat best will not retract fully.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11448925,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2022","dateComplaintFiled":"01/25/2022","vin":"1FMJK1KT4KE","components":"POWER TRAIN","summary":"My vehicle started jumping gears. It felt like I was manually changed gear.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11440797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2021","dateComplaintFiled":"11/17/2021","vin":"1fmjk1kt6ke","components":"POWER TRAIN,ENGINE","summary":"\u2022Vechicle is a lemon car by definition and needs to be replaced due to safety issues and the amount of calls in the short duration I have had it in my position \u2022My family and I have been leveraging other family vechicle along side putting the car dormant as much as we can to avoid further mechanical issues which is not acceptable \u2022The request to ask for 4 to 6 weeks on a car repair without loaner is unacceptable as the loan payments are still due by me to the lender and are unable to utilize the car in any capacity \u2022The issue has been open for about 10 months since reporting with NO resolution - unacceptable \u2022Dealership purposely delayed and provided incorrect information and allowed the warranty period to expire as it would provide revenue of service to the business (recalls are free)   Please see the attachment for a detailed timeline and supporting documents","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11438077,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2021","dateComplaintFiled":"10/25/2021","vin":"1FMJK1KT1KE","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Expedition. The contact stated a rattling sound was heard coming from the engine compartment after starting the vehicle. The contact stated no warning lights were illuminated. The independent mechanic was called and stated that the failure was related to the cam phaser, which needed replacement. The independent mechanic stated that the part was on backorder. The vehicle was taken to the dealer and the contact was informed of a recall which the vehicle was included in regarding the cam phaser. The contact stated she received notice of the customer satisfaction program for the cam phaser however, the part was on backorder. The contact was advised of a PCM upgrade to correct the issue however, the failure continued. The manufacturer was made aware of the failure and was advised to contact NHTSA for assistance. The customer service representative at Ford looked up the VIN and told the contact to call NHTSA as there was nothing they could do. The failure mileage was 67,000. Local Ford dealer informed consumer this was a recall and they could fix it. Two week later,  consumer got the recall in the mail. But by this time, consumer was well over the 70,000 mile marker, so it was going to cost her a prorated price to get it fixed. I was almost at the 80,000 mile marker by the time it was fixed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11435965,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"10/07/2021","vin":"1fmjk2at0ke","components":"VISIBILITY","summary":"While trying to open the sunroof a plastic piece broke of from the railing. I tried closing the sunroof but was unable to. I had to have the sunroof closed by a mechanic and now I am unable to use the sunroof.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11430496,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2021","dateComplaintFiled":"08/25/2021","vin":"1fmjk1mt2ke","components":"CHILD SEAT","summary":"The contact owns a Kidsembrace forward facing car seat, Model Number: 3001MIN, Manufactured Date:  June 18, 2020. The contact stated that the car seat buckle would not latch. Additionally, when the latch was placed into the buckle the latch failed to fasten securely. The failure occurred while attempting to place the car seat inside the vehicle. The baby was not injured. The purchase date was unknown.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Child Seat","productYear":"9999","productMake":"KIDSEMBRACE","productModel":"OTHER","manufacturer":"Kids Embrace"}]},{"odiNumber":11420226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2021","dateComplaintFiled":"06/09/2021","vin":"1FMJK1HT6KE","components":"ENGINE","summary":"On March 22, 2021, check engine light. Took vehicle to Ford dealer. Technician said cam phaser needed to be change. At around 72000 miles. Google search to find out, that is a common problem in the 3.5 eco boost engines. Vehicle was purchased certified used from Elder Ford Tampa, FL with about 33000 miles March 2020. Mall of George Ford, diagnose the check engine light.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11413409,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2021","dateComplaintFiled":"04/22/2021","vin":"1FMJK1KT2KE","components":"STRUCTURE","summary":"THE REAR LIFT GATE RANDOMLY OPENS ON THE VEHICLE. DEALERSHIP HAS SAID IT IS A DEFECTIVE WIRING HARNESS. THE LIFT GATE CLOSE WITH PEOPLE STANDING AT THE REAR BUMPER LOADING ITEMS IN THE BACK AND WILL CONTINUE TO FIGHT TO CONTINUE CLOSING OPERATIONS. IT DOES THE SAME WITH OPENING. ADDITIONALLY IT HAS OPENED WHILE SITTING IN THE DRIVERS SEAT WITH THE KEY IN THE CAR. THE CAR HAS BEEN STATIONARY FOR ALL OPENINGS. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11406045,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"04/01/2021","vin":"1FMJK1MTXKE","components":"POWER TRAIN","summary":"EVENT OCCURS WHEN VEHICLE  IS WARMED UP - TRANSMISSION FLUID TEMP > 205 AND MORE LIKELY TO OCCUR GOING UPHILL OR ON A SLIGHT INCLINE ON HIGHWAY WITH A SPEED ABOVE 55 MPH.    WHEN ACCELERATING QUICKLY OR AGGRESSIVELY, THE 10 SPEED TRANSMISSION FAILS.  I PUSH DOWN ON THE GAS PEDAL WHILE IN THE 10 GEAR.    IT SEEMS LIKE IT IS STUCK IN NEUTRAL, THE ENGINE REV'S TO THE RED LINE IF I LEAVE MY FOOT ON THE PEDAL, THE VEHICLE LOOSES SPEED AND EVENTUALLY FINDS A GEAR BETWEEN 2 AND 6 AND TRANSMISSION RE-ENGAGES.    THE VEHICLE WILL REV TO THE RED LINE BEFORE FINDING A GEAR.  THIS HAS CREATED MULTIPLE DANGEROUS SITUATIONS IN WHICH A VEHICULAR ACCIDENT ALMOST OCCURRED DUE TO THE IMMEDIATE LOSS OF SPEED IN HIGHWAY TRAFFIC SITUATIONS.  THE VEHICLE WENT FROM 83 MPH TO 55 IN SECONDS BEFORE THE TRANSMISSION RE-ENGAGES.    I HAVE TAKE THE CAR TO THE DEALERSHIP TWICE AND THEY CAN NOT RECREATE THE ISSUE IN ORDER TO FIX DESPITE SUBMITTING NUMEROUS VIDEOS OF THE SEPARATE TIMES IN WHICH THE EVENT OCCURS.   VIDEOS ON 2/3/2021, 2/11/2021, 4/1/2021","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11404682,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"03/24/2021","vin":"1FMJU1JT3KE","components":"UNKNOWN OR OTHER","summary":"VEHICLE WAS PLACED IN PARK, SHUT OFF, AND EXITED.  VEHICLE WAS PARKED ON A HILL.  SEVERAL MINUTES LATER VEHICLE STARTED ROLLING DOWN A HILL; NARROWLY MISSING A YOUNG GIRL.  VEHICLE CAME TO REST ON ITS OWN WITHOUT SUSTAINING DAMAGE.  VEHICLE SHOULD NOT HAVE BEEN ABLE TO MOVE WHILE IN PARK AND SHUT OFF.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11382701,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2020","dateComplaintFiled":"12/15/2020","vin":"","components":"LANE DEPARTURE","summary":"2019 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO VEHICLES WITH LANE KEEPING SYSTEM FEATURE. *LD    THE CONSUMER STATED THE VEHICLE NEEDS TO BE ADJUSTED, WHILE TOWING, DUE TO OUTSIDE INFLUENCES SUCH AS WIND, BUMPS, AND STEEP HILLS. *JS","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11376300,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2020","dateComplaintFiled":"11/25/2020","vin":"1FMJK2AT3KE","components":"UNKNOWN OR OTHER","summary":"AT APPROXIMATELY 13K MILES BEGAN EXPERIENCING A STUTTERING OR UNSTEADY ACCELERATION THROUGH 3RD, 4TH, AND 5TH GEARS.  DEALER PERFORMED A FACTORY RESET ON VEHICLE CPU AND ADVISED 2K MILES OF LEARNING WERE REQUIRED.  NOW AT 19K MILES, UNSTEADY ACCELERATION THROUGH SAME GEARS IS ACCOMPANIED BY A VIBRATION AND GRUMBLING NOISE.  THIS NOISE HAS BECOME STEADILY MORE PRONOUNCED AND THE UNSTEADY ACCELERATION IS WORSE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11376121,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"11/24/2020","vin":"1FMJU1JT9KE","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"FORD IS AWARE OF A DESIGN DEFECT THAT CAUSES THE VCT SYSTEM TO WEAR OUT WITHIN A SHORT AMOUNT OF TIME IN BRAND NEW EXPEDITIONS. WHEN THE VCT SYSTEM WEARS OUT, THE VEHICLE IMMEDIATELY TRANSITIONS INTO \"LIMP MODE\" , WHICH CAUSES THE VEHICLE TO IMMEDIATELY (UNSAFELY) DECELERATE TO A SPEED OF 15MPH (OR LESS ON HILLS), CREATING DANGEROUS SITUATIONS, PARTICULARLY ON HIGHWAYS AND WHEN TOWING.    WE PURCHASED OUR EXPEDITION IN MARCH 2019, BRAND NEW.  WE PURCHASED THE VEHICLE WITH THE HEAVY DUTY TOW PACKAGE, WHICH PROVIDES TOWING UP TO 9,300LBS.  WITHIN A FEW MONTHS, THE VEHICLE BEGAN MAKING A LOUD RATTLE AT START UP, LASTING A FEW SECONDS. WE DILIGENTLY SERVICED THE VEHICLE ONLY AT FORD DEALERSHIPS, WHO ROUTINELY SAID THE RATTLE WAS \"FINE\" OR \"WITHIN SPEC.\"     ON 9/1/2020, WHILE TOWING OUR AIRSTREAM TRAILER (~7,000 LBS) ON INTERSTATE HIGHWAY 86 THROUGH WINDSOR, NY, THE VEHICLE THREW ON THE \"WRENCH LIGHT\" AND RAPIDLY DECELERATED FROM 55MPH TO 10MPH. WE WERE AT THE BOTTOM OF A LONG INCLINE, IN MODERATELY HEAVY TRAFFIC (65MPH). THERE WAS AN INSUFFICIENT SHOULDER TO STOP WITH OUR TRAILER, SO WE VERY SLOWLY CREPT FOR MILES TO THE NEAREST EXIT.  THE CLOSEST FORD DEALERSHIPS REFUSED TO LOOK AT IT. IT WAS EVENTUALLY TOWED TO ONEONTA FORD.  DESPITE KNOWING OF TSB 20-2315 (AND ITS PREDECESSORS), FORD CLAIMED THAT THE VEHICLE WAS \"FINE\" AND LIKELY JUST SUFFERED A BAD OIL CHANGE.  AFTER SPENDING 12 DAYS WITH OUR VEHICLE, THEY RETURNED IT, PERFORMING ONLY AN OIL CHANGE. THE RATTLE REMAINED AND FORD CLAIMED THERE WAS NOTHING THEY COULD DO.     ON 10/9/2020, THE VERY NEXT TIME WE ATTEMPTED TO TOW, ON COUNTY HIGHWAY 2, THE VEHICLE AGAIN, ABRUPTLY WENT FROM 55 TO10MPH ON A LONG, SLOW INCLINE IN MODERATE TRAFFIC.  WE TURNED AROUND (WITH THE TRAILER) ON A 2 LANE ROAD. THE VEHICLE WAS TOWED BACK TO FORD, WHO RELUCTANTLY (AFTER WEEKS) REPLACED THE VCT SYSTEM PER TSB 20-2315.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11360793,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2020","dateComplaintFiled":"09/23/2020","vin":"1FMJK1JT7KE","components":"POWER TRAIN","summary":"WHILE TRAVELING WITH FAMILY APPROXIMATELY 80 MILES FROM OUR HOME VEHICLE LOST ENGINE POWER AND DROPPED FROM 75 TO ABOUT 55, EXPEDITION THEN STARTED TO HAVE TROUBLE SHIFTING AND COULD NOT PASS 60 MPH.  WE WERE TRAVELING UPHILL ON FREEWAY AND HAD DRIVE MODE IN ECO ONCE WE STARTED HAVING ISSUES WRENCH CHECK ENGINE LIGHT AND THE DISPLAY NOTIFIED ME THAT DRIVE MODE UNAVAILABLE. ONCE WE PULLED OFF THE FREEWAY TRANSMISSION HAD TROUBLE SWITCHING FROM 3RD TO ABOUT 5TH, I WAS ABLE TO SHIFT GEARS BY RELEASING GAS PEDAL AND PRESSING GAS PEDAL AGAIN.  WAS ABLE TO GET SUV BACK HOME  FOLLOWING DAY ALL LIGHTS WERE CLEAR BUT STILL TOOK IT INTO DEALERSHIP, THE DEALERSHIP IS STILL TROUBLE SHOOTING ISSUE BUT THIS SEEMS TO BE THE SECOND SUV TO DO HAVE THIS KIND OF PROBLEM.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11349146,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2020","dateComplaintFiled":"08/14/2020","vin":"1FMJK1JT8KE","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"CAUGHT FIRE AFTER USING FACTORY INSTALLED REMOTE STARTER. A FEW DAYS PRIOR TO THE FIRE, THE CRUISE CONTROL STOPPED WORKING, AFTER THE CRUISE CONTROL STOPPED WORKING, WE RECEIVED TWO WARNING LIGHTS ON THE DASH DISPLAY, SERVICE ADVANCE TRAC AND HILL DECENT CONTROL FAULT. I TOOK PHOTOS OF THE DASH WARNING AND ATTEMPTED TO SCHEDULE A SERVICE APPOINTMENT WITH THE DEALERSHIP, HOWEVER THE FIRE OCCURRED BEFORE WE COULD GET IT SERVICED. FORD SENT THEIR FIRE INVESTIGATORS TO INSPECT VEHICLE, BUT WE NEVER RECEIVED ANY EXPLANATION FOR THE CAUSE OF THE FIRE OR A COPY OF THEIR FINDINGS. THE FIRE NOT ONLY DESTROYED THE EXPEDITION, BUT ALSO CAUGHT OUR ATTACHED GARAGE ON FIRE, WHICH CAUSED US TO ALSO LOOSE ANOTHER VEHICLE ALONG WITH THE MAJORITY OF OUR HOUSE HOLD CONTENTS. THIS FIRE OCCURRED ON AN EARLY MORNING WHILE MOST OF  OUR FAMILY WAS SLEEPING. WE COULD HAVE BEEN KILLED! IN ADDITION TO THE PHOTOS ATTACHED, I ALSO TOOK A BRIEF VIDEO OF THE FIRE AS THE FIRE DEPARTMENT WAS ARRIVING ON SCENE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11339889,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2020","dateComplaintFiled":"07/17/2020","vin":"1FMJK1MT7KE","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"FOLLOWED SEMI INTO DEALER SERVICE PARKING LOT.  SEMI TURNED LEFT SO MOVED FORWARD TO JOIN LINE OF CARS INTO SERVICE BAY. WHILE COMING TO STOP, SEMI ON LEFT BACKED UP AND COMING RIGHT FOR ME.  AT MY STOPPING, AUTO ENGINE SHUT OFF TURNED OFF ENGINE AS WAS TRYING TO SHIFT TO REVERSE.  BY TIME ENGINE TURNED BACK ON, ACKNOWLEDGED REVERSE, ENGAGED REVERSE, RESPONDED TO ACCELERATOR BEING PUSHED, GEAR ENGAGED, THE TRUCK WAS ABOUT TO HIT ME AS DRIVER DID NOT SEE ME.  LUCKILY DRIVER NOTICED AND SLAMMED ON BRAKES.  BY THIS TIME, VEHICLE WAS STILL TRYING TO MOVE SO IF TRUCK DID NOT STOP, I WOULD HAVE BEEN HIT.    AUTO STOP OF ENGINE IS A DANGEROUS FEATURE.  WHILE MAY WORK AT A TRAFFIC LIGHT, IN A SITUATION REQUIRING QUICK RESPONSE, TOO MANY STEPS TO TURN VEHICLE ON AND ENGAGE A CHANGE OF DIRECTION.  FORD HAS A FEATURE TO TURN OFF MANUALLY, BUT SHOULD BE ALLOWED TO TURN OFF ALL THE TIME.  IF VEHICLE SHUTS DOWN IN EMERGENCY SITUATION AS THIS, A PERSON COULD BE KILLED.    THIS EVENT WAS VIEWED BY SEVERAL PEOPLE AND ALL I COULD SAY WAS COULD NOT MOVE AS VEHICLE DID NOT RESPOND QUICKLY ENOUGH.  EMISSIONS ARE NOT MORE IMPORTANT TO PEOPLE'S LIVES AND THIS FEATURE NEEDS TO BE REMOVED OR ALLOWED TO BE OVERRIDDEN.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11316215,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2020","dateComplaintFiled":"03/05/2020","vin":"1FMJK2AT9KE","components":"SEATS","summary":"VEHICLE WAS BOUGHT NEW FROM A DEALERSHIP MID DECEMBER, DUE TO SECOND SET OF TWINS DUE MID MARCH.  ATTEMPTED TO HAVE GRACO 4EVER CHILD CAR SEATS INSTALLED BY SAFE KIDS (ORGANIZATION TO KEEP KIDS SAFE) BUT INSPECTION FAILED DUE TO 3RD ROW SEATING HEADREST ENGINEERING DESIGN MAJOR DEFECT.  3RD ROW ELECTRIC FOLD DOWN SEATS DO NOT ALLOW FOR HEADREST REMOVAL EXCEPT FOR THE MIDDLE SEAT LEAVING EXCESSIVE SPACE BETWEEN SEAT AND BACK OF FORWARD FACING CAR SEAT MAKING IT UNSAFE AS THERE IS NO CONTACT BETWEEN SEAT AND CAR SEAT.  CORPORATE FORD WAS CONTACTED BY PHONE 5X REGARDING THIS ISSUE AND THEY ARE UNABLE TO HELP IN THIS SITUATION AS SEATS ARE \"FUNCTIONING NORMALLY\" PER MANUFACTURER SPECIFICATIONS.  WITH LESS THAN 3 WKS BEFORE THE DUE DATE APPROACHING, WE SCRAMBLED AND BROUGHT THE VEHICLE TO THE LOCAL DEALERSHIP IN WHICH THEY INDICATED IT IS ILLEGAL FOR AN ADULT TO RIDE IN A VEHICLE WITHOUT A HEADREST AND THEY WERE SHOCKED IN THE POOR DESIGN. FORD NEEDS THEIR ENGINEERING TEAM TO IMMEDIATELY RESOLVE THIS ISSUE, AS ANOTHER COMPLAINT WAS FILED WITH NHTSA IN JANUARY REGARDING THIS SAME ISSUE.  THEY NEED TO COVER THE COST TO HAVE DEALERSHIP REMOVE THE HEADRESTS MANUALLY ($600 ESTIMATE) BY TEARING APART THE SEATS OR HAVE A LIST OF FORWARD FACING CAR SEATS THAT ACTUALLY WORK FOR THE 3RD ROW IN WHICH THE COST TO US WOULD PROBABLY BE A WASH FOR NEW SEATS IF THERE ARE ANY THAT WORK FOR IT!  THIS IS NOT A FAMILY VEHICLE FOR ANYONE STILL IN CAR SEATS OR BOOSTERS AND THERE IS NO WAY I WOULD HAVE PURCHASED THIS VEHICLE KNOWING THIS AHEAD OF TIME BY READING A PREVIOUS COMPLAINT ON THE MATTER.  $80K VEHICLE THAT SEATS A FAMILY OF 5 WITH TODDLERS NOT 6 OR GREATER.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11298891,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2020","dateComplaintFiled":"01/12/2020","vin":"1FMJK1KT7KE","components":"SEATS","summary":"CHILD IN A CAR SEAT IN SECOND ROW CAPTAIN'S CHAIR. CHILD WAS ABLE TO HIT BUTTON THAT COLLAPSES SEAT FORWARD - ALL WHILE THE CAR WAS MOVING (ON A HIGHWAY AT 65 MPH) AND CHILD WAS IN CAR SEAT IN SEAT. THIS IS EXTREMELY DANGEROUS. SEE PICTURES. PEOPLE BUY LARGE VEHICLES LIKE EXPEDITIONS MAINLY BECAUSE OF USE WITH CHILDREN. AS SOON AS THAT BUTTON IS HIT, THE SEAT COLLAPSES AND THE CAR SEAT BELT PLACES ENORMOUS PRESSURE ON  A CHILD. I WOULD HATE TO IMAGINE WHAT WOULD HAPPEN IF THE SEAT WAS RELEASED AND A CAR ACCIDENT OCCURRED AT THE SAME TIME. I HAVE ALREADY CONTACTED FORD TO MAKE A COMPLAINT BUT WANTED TO RAISE THE ISSUE HERE AS WELL. PLEASE INVESTIGATE. I CONTACTED MY DEALERSHIP AND THEY CONFIRMED THE SAME THING HAPPENED IN A EXPEDITION MODEL STILL ON THE LOT. THIS IS NOT A SINGLE CAR ISSUE. EVERY 2019 EXPEDITION WITH CAPTAIN'S CHAIRS IS LIKELY TO HAVE THE SAME ISSUE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11298113,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2020","dateComplaintFiled":"01/09/2020","vin":"1FMJU2AT3KE","components":"SEATS,UNKNOWN OR OTHER","summary":"THIS MODEL OF FORD EXPEDITION ADVERTISES THAT INFANT CAR SEATS, CONVERTIBLE CAR SEATS, BOOSTER SEATS, AND HIGH BACK BOOSTER SEATS COULD BE ACCOMMODATED IN 4 OF THEIR SEATS.  HOWEVER, THE THIRD ROW HAS AUTOMATIC SEAT FOLDING AND HEADREST FOLDING FEATURES WHICH MAKE IT IMPOSSIBLE TO REMOVE THE THIRD ROW HEADRESTS.  WHEN PLACING A HIGH BACK BOOSTER SEAT IN ONE OF THE THIRD ROWS, THE SEAT DOES NOT SIT FLUSH IN ACCORDANCE WITH THE CAR SEAT INSTRUCTIONS BECAUSE THE HEADREST IS NOT FLUSH WITH THE SEAT.  SINCE YOU CANNOT REMOVE THE HEADREST, THERE IS NO POSSIBLE WAY TO SAFELY INSTALL THIS PARTICULAR TYPE OF CAR SEAT.  IN MY CONVERSATION WITH FORD THEY ARE NOW AWARE OF THE PROBLEM, BUT ARE UNWILLING TO MAKE ANY CHANGES OR PURCHASE THE CAR BACK.  I PURCHASED THE CAR 3 MONTHS AGO IN ANTICIPATION OF HAVING A 3RD CHILD.  IT IS REQUIRED THAT I PUT A HIGH BACK BOOSTER SEAT SAFELY IN THE 3RD ROW TO ACCOMMODATE MY CHILDREN, YET I CANNOT DO THAT SAFELY.  I AM TAKING THE CAR WITH THE SEAT TO THE POLICE STATION TOMORROW TO SEE IF THEY CAN PUT IN WRITING THAT THERE IS NO WAY TO SAFELY INSTALL THE SEAT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11297842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2020","dateComplaintFiled":"01/08/2020","vin":"1FMJU1MT8KE","components":"STRUCTURE","summary":"REAR FIXED VISTA ROOF PANEL EXPLODED OUTWARD WITH A VERY LOUD - SHOTGUN LIKE - BANG, LEAVING A LARGE HOLE AND A VERY DANGEROUS SHATTERED REMAINING PANEL THAT COULD FALL AND INJURE OCCUPANTS, THE PANEL IS MADE OF TOUGHENED GLASS AS OPPOSED TO BEING LAMINATED AS THE FRONT WINDSHIELD IS.    THE INCIDENT OCCURRED ON A FAIRLY QUIET FREEWAY, NO CARS IN FRONT AND NOT UNDER A BRIDGE ETC.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11286983,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2019","dateComplaintFiled":"12/04/2019","vin":"1FMJU2AT2KE","components":"POWER TRAIN","summary":"2019 EXPEDITION 10 SPEED TRANSMISSION LOCKED UP AFTER 2 HOURS OF \"FREE WHEELING\" BEHIND MY MOTORHOME. WHILE APPROACHING (NO TURNING YET) TO PARKING AREA ABOUT 3 TO 5 MPH SUDDENTLY CAR JUST LOCKED REAR WHEELS UP. WHEN CAR WAS STARTED UP THERE WERE GRINDING SOUND COMING OUT OF TRANSMISSION. SINCE UNABLE TO UNLOCK OR \"FREE\" THE TRANSMISSION CAR WAS SENT TO LOCAL DEALERSHIP MORE THAN 400 MILES FROM HOME. FORD DEALER INSTALLED A NEW 10-SPEED TRANSMISSION.    WEEK LATER I ATTEMPTED TO PICK UP THE CAR, BUT AFTER AN HOUR OF DRIVING LIGHT COLOR SMOKE CAME BEHIND THE VEHICLE. CAR WAS HAULED BACK TO SAME DEALERSHIP FOR FURTER SERVICE. NO REAL REASON GIVEN WHY ALL THESE HAPPENED. ... DO I HAVE A \"LEMON\", VEHICLE HAS ONLY ABOUT 8000 MILES.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11258449,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2019","dateComplaintFiled":"09/26/2019","vin":"1FMJU1MT3KE","components":"STEERING","summary":"1 . AFTER A LEFT TURN THE VEHICLE CONTINUES TO PULL LEFT (MEASURED AT ABOUT 4 POUNDS OF FORCE ON THE STEERING WHEEL TO HOLD STRAIGHT) UNTIL A RIGHT TURN IS MADE TO CANCEL THE LEFT PULL THEN IT TRACKS STRAIGHT.  THERE WERE SIMILAR RESULTS ON RIGHT TURNS BUT WORSE ON LEFTS.  2 . THESE TESTS WERE ALSO DONE ON ANOTHER NEW FORD PLATINUM EXPEDITION IDENTICALLY EQUIPPED WITH THE SAME RESULTS (BOTH WITH HEAVY DUTY TOW PACKAGE)  3 . THE NEW EXPEDITION ABOVE DID SEEM TO REQUIRE A LITTLE LESS RIGHT CORRECTIVE PRESSURE THAN OUR EXPEDITION BUT THE LEFT PULL WAS APPROXIMATELY THE SAME  4 . THESE TESTS WERE DONE WITH AND WITHOUT LANE KEEPING WITH NO CHANGE TO THE RESULTS   5 . THESE TESTS WERE DONE WITH AND WITHOUT SWAY CONTROL WITH NO CHANGE TO THE RESULTS  6 . APPROXIMATE TRAILER WEIGHT 6000 LBS. AND APPROXIMATELY 600 LBS. TONGUE WEIGHT  7 . DURING THE LEFT PULL THE VEHICLE WILL 'BLOW' THROUGH THE LANE KEEPER ON THE LEFT BUT WORKS OK ON THE RIGHT  8. TESTS WERE ALSO MADE WITH A TOTALLY DIFFERENT TRAILER AND HITCH SYSTEM WITH THE SAME PROBLEM.  9. THE TESTS WERE DONE WITH AND WITHOUT LOAD TRANSFER BARS.  THE LEFT PULL REMAINED AFTER A LEFT TURN BUT WAS A BIT LESS WITHOUT THE LOAD TRANSFER BARS ATTACHED (THAT WAS SURPRISING).  10. FORD HAS REPLACED THE ENTIRE STEERING SYSTEM (INCLUDING RACK AND PINION UNIT WITH STEERING CONTROL MODULE AND YAW SENSE MODULE) AFTER THEY CHECKED ALL WHEEL ALIGNMENTS WITH NO IMPROVEMENT IN STEERING PROBLEM.  11. THIS PROBLEM ALSO HAPPENS WITH NO TRAILER IN TOW JUST NOT TO THE SAME EXTENT.  12. FORD HAS NOW REFUSED TO DO ANYTHING MORE TO RESOLVE THE STEERING PROBLEM.  NOTE: I DO HAVE VIDEO FOR THIS PROBLEM ON THE ROAD.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11256905,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2019","dateComplaintFiled":"09/20/2019","vin":"1FMJU1JTXKE","components":"UNKNOWN OR OTHER","summary":"TRAILER BRAKES DO NOT WORK BELOW 11 MPH. MANUAL STATES BRAKING FORCE IS REDUCED. TESTS BY OWNER AND DEALER ON 3 DIFFERENT TRAILERS AND AN EMULATOR SHOW THAT TRAILER BRAKES ARE EFFECTIVELY DISABLED BELOW 11 MPH. THIS IS A MASSIVE SAFETY ISSUE. WE NARROWLY AVOIDED AN ACCIDENT DRIVING DROWN A GRAVEL ROAD, COULD NOT STOP, TRAILER PUSHED US UNTIL TRAILER BRAKES WERE MANUALLY ENGAGED. FORD CORP STATED TO DEALERSHIP THAT THIS IS \"NORMAL FOR THIS VEHICLE\". SEE ATTACHED IMAGE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11245737,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2019","dateComplaintFiled":"07/31/2019","vin":"1FMJK1JT9KE","components":"EXTERIOR LIGHTING","summary":"PROJECTOR HALOGEN HEADLIGHTS ARE UNSAFE AND DANGEROUS, UNABLE TO SEE ADEQUATELY AT NIGHT. LIGHT OUTPUT IS EXTREMELY POOR, LIGHTING COLOR IS VERY YELLOW AND BEAM PROJECTION IS NOT FAR ENOUGH TO SEE AT ANY SPEED ABOVE 40MPH. UNABLE TO PROPERLY SEE STREET SIGNS OR OBJECTS ON EITHER SIDE OF VEHICLE THAT MAY CROSS IN PATH. TESTED MULTIPLE TIMES WITH ALL HEADLIGHTS ON INCLUDING LOWER FOG DRIVING LIGHTS. CHECKED ADJUSTMENT(DIRECTION) AND HEIGHT AND DID NOT IMPROVE VISIBILITY. WIFE IS AFRAID TO DRIVE AT NIGHT, LOSE OF USE OF VEHICLE AT NIGHT DUE TO UNSAFE DRIVING CONDITIONS.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11221981,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"06/23/2019","vin":"1FMJU1MTXKE","components":"STRUCTURE","summary":"THE VEHICLE IS EQUIPPED WITH AN AUTOMATIC LIFTGATE ACTIVATED BY MOTION DETECTED UNDER THE REAR BUMPER. THREE WEEKS AGO, I WAS LOADING ITEMS INTO THE BACK OF THE VEHICLE. THE VEHICLE WAS PARKED AND OFF WITH THE PARKING BRAKE ON. MY CHILDREN WERE BUCKLING UP IN THE VEHICLE. WHILE I WAS LOADING THE LAST ITEM FROM THE BOTTOM OF THE CART, THE LIFT GATE UNEXPECTED STARTED DESCENDING. I DIDN'T HEAR THE WARNING CHIMES AND STARTED STANDING UP WITH THE ITEM. BY THAT POINT, THE GATE WAS OVER HALFWAY DOWN AND STRUCK BE JUST BELOW THE OCCIPITAL PROMINENCE OF THE SKULL. THIS RESULTED IN A CONCUSSION AND SEVERAL MISSED DAYS OF WORK.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11221380,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2019","dateComplaintFiled":"06/20/2019","vin":"1FMUJ2AT3KE","components":"FUEL/PROPULSION SYSTEM","summary":"FRONT FUEL TANK STRAP BOLT CAME OUT CAUSING THE FUEL TANK TO DROP FROM THE VEHICLE. THE DEALER FOUND ZERO DAMAGE OR ANY REASON FOR THE FAILURE. THE SERVICE WRITER TELLS ME THE PROBABLE CAUSE WAS AN ASSEMBLY LINE ISSUE WHERE THE BOLT WAS NOT TIGHT ENOUGH.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11202582,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2019","dateComplaintFiled":"04/19/2019","vin":"1FMJU2AT3KE","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"MY WIFE AND I WERE MAKING A LEFT TURN AT AN INTERSECTION WHEN THE VEHICLE STALLED IN THE INTERSECTION WHILE MAKING THE TURN. AN ALERT APPEARED ON THE DASHBOARD \"ANTI-COLLISION ALERT\" FLASHED ON THE DASH AND DISAPPEARED. THEN ANOTHER MESSAGE APPEARED \"DRIVE MODE NOT AVAILABLE\".  AN ORANGE WRENCH INDICATOR LIGHT LIT AT THE BOTTOM OF DASHBOARD NEXT TO THE ODOMETER.  THE VEHICLE WAS NOT SHIFTING CORRECTLY AND AS WE DROVE FURTHER, THE CAR SHIFTED THROUGH THE GEARS SLOWLY AND SLOWLY AND GRADUALLY. WE DROVE THE VEHICLE STRAIGHT TO THE BELL FORD DEALERSHIP IN PHOENIX.  WE DROPPED THE VEHICLE OFF AT THE DEALERSHIP.  THE DEALERSHIP SERVICE DEPARTMENT CALLED ME THE NEXT DAY AND SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. I HAD DESCRIBED WHAT HAPPENED TO US, BUT THEY SAID NOTHING WAS RECORDED IN THE VEHICLE DIAGNOSTIC SYSTEM OR BLACK BOX. WE HAVE HAD THE VEHICLE AT THE DEALERSHIP FOR OVER 3 WEEKS NOW AND THEY HAVE HAD THEIR MECHANIC DRIVING THE VEHICLE AND SAID THEY ARE UNABLE TO REPLICATE THE ISSUE.  WE DO NOT FEEL SAFE IN THE VEHICLE NOW. WE ARE NOT SURE WHAT TO DO NOW AS THE DEALERSHIP SAYS IT IS NOT ELIGIBLE UNDER THE LEMON LAW FOR A BUYBACK.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11196576,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2019","dateComplaintFiled":"04/15/2019","vin":"","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS HAVE POOR VISIBILITY DURING LOW LIGHT. OEM HALOGEN LIGHTS INSTALLED","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11180648,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2019","dateComplaintFiled":"02/17/2019","vin":"1FMJU1HT2KE","components":"EXTERIOR LIGHTING","summary":"FACTORY OEM HEADLIGHTS INCLUDING HI-BEAMS, LOW-BEAMS, DRLS AND FOG LIGHTS ARE OUTDATED AND TOTALLY INFERIOR TO CURRENT LED/HID HEADLIGHTS.   VISIBILITY IS NOT UP TO PAR WHATSOEVER.  DEFINITE SAFETY HAZARD.  VERY DISAPPOINTED.   THIS CAR SHOULD HAVE STANDARD LED DAYLIGHT RUNNING STRIPS, HIGH-BEAMS, LOW BEAMS, AND FOG LIGHTS.   FORD SHOULD UPDATE THIS ON ALL 2018 AND NEWER EXPEDITIONS","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}