{"count":349,"message":"Results returned successfully","results":[{"odiNumber":11744696,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2026","dateComplaintFiled":"06/17/2026","vin":"1FMJU1KT3LE","components":"SEAT BELTS","summary":"Took my car in for the seat belt recall and an oil change and the dealership said the recall has been paused. They are still looking into it for me but, this recall SHOULD NOT BE PAUSED. It is a real issue. Real people are having. My seat belt never retracts all the way back into place. I have to manually tighten it when I put it on and it randomly locks up while I\u2019m driving even if brakes were not hit or it wasn\u2019t yanked on. I worry in the event of an accident it wouldn\u2019t do the job that\u2019s needed to protect me.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11744244,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2025","dateComplaintFiled":"06/15/2026","vin":"1FMJU2AT4LE","components":"UNKNOWN OR OTHER","summary":"We had our expedition in regarding fixing the peeling/lifting chrome piece of the center console over a year ago. It of course was not covered under warranty. However last August I was cleaning my car out and received a large cut on my hand from the exposed edge. Now that there is a safety recall I\u2019m able to submit complaint regarding it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11744269,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2025","dateComplaintFiled":"06/15/2026","vin":"","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while the transmission was shifting in and out of eighth gear, the vehicle failed to respond as intended. The contact stated that the transmission occasionally failed to shift into eighth gear. While decelerating, the vehicle responded, and the transmission shifted roughly. The failure became persistent over time. There was an abnormal clunking sound coming from the vehicle. The transmission fault message was displayed. The local dealer was contacted and confirmed that there were no issues or recalls on the VIN related to the failure. The dealer informed the contact about a diagnostic test to determine the cause of the failure. The vehicle was taken to a transmission specialist who informed the contact about a transmission replacement and the cost to rebuild the transmission. The manufacturer was not contacted. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743694,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2026","dateComplaintFiled":"06/12/2026","vin":"1FMJU1GT5LE","components":"POWER TRAIN","summary":"Vehicle trasmisson will randomly shift into neutral and loose all power. It does pickup and go back into the correct gear within 5 seconds. Intermittent power loss at higher speeds and on busy roadways does cause safety concerns. Transmission oil has been changed and checked repeatedly. This has been a continuing problem since I took ownership 2 years ago. I have complained to ford directly with no response or remedy. The vehicle has been inspected multiple times but nothing seems to be a remedy. No lights come on and no vehicle notifications were given. The transmission temp did go up to 207F at the last instance and eventually cooled back down to 196F. This has happened while traveling on flat roads and up hill. There seems to be no difference on terrain or speed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743801,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"06/12/2026","vin":"1FMJU1JT8LE","components":"ENGINE","summary":"Hard shifting when at high speeds","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11740002,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"05/26/2026","vin":"1fmjk1mt5le","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"We purchased a used 2020 Ford Expedition Max Platinum, VIN  [XXX] , from Deacon Jones dealership. The vehicle currently has 128,888 miles. At the time of purchase, we were assured the SUV was in \u201ctip-top shape\u201d because it had previously belonged to a manager\u2019s friend and had supposedly been well maintained and serviced.  However, within only two weeks of purchasing the vehicle, the transmission began slipping out of gear while accelerating, causing the vehicle to lose power and fail to move properly. This is an extremely dangerous safety issue, especially considering I travel frequently to doctors\u2019 appointments and regularly transport my seven grandchildren in this SUV.  In addition to the transmission failure, the main electrical system controlling the dashboard frequently glitches and malfunctions, even after Ford performed a software update. These ongoing electrical problems create additional safety concerns and make the vehicle unreliable.  We immediately contacted the dealership after the problems began. Their only offer was $750 toward a transmission replacement that will cost over $5,000. We simply do not have that kind of money, especially while continuing to make monthly payments of $850 on a vehicle that is unsafe to drive.  We have also since discovered the vehicle had previously been involved in an accident that was never reported to us before the sale.  What is most concerning is that this vehicle appears to have received an inspection sticker despite clearly not undergoing a proper inspection. A transmission that slips out of gear and significant electrical malfunctions should never have passed inspection. This places not only my family at risk, but also everyone else on the road.  We have written several letters to Ford regarding the safety concerns surrounding this vehicle and the danger it poses to our family. Unfortunately, Ford responded stating they would not assist us in any way. It is extremely disappointing  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11737008,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2024","dateComplaintFiled":"05/11/2026","vin":"1FMJK2AT3LE","components":"POWER TRAIN,ENGINE","summary":"We have recurring safety issue with our car that has not been fixed despite multiple service visits to both Grieco Ford and Sawgrass Ford. They keep sending it back as \u201ccannot duplicate\u201d. We have contacted Ford Corporate and they also will not assist. We purchased this car used from Sawgrass ford and purchased an extended warranty with the car. The car issues include: Slipping into Neutral: The transmission unexpectedly loses gear engagement while merging or accelerating on the highway. \u2022 Hard Shifting/Clunking: Violent gear changes that cause the whole vehicle to jar physically. \u2022 Gear Hunting: The car hesitates and shifts up and down erratically instead of holding a gear. \u2022 Limp Mode: Sudden, dramatic loss of power where the car refuses to accelerate properly in traffic.  These are serious safety hazards that put our family in harm's way. These failures happen consistently with our children in the car, and they have happened to our teenage son while he was driving. We purchased this car used from Sawgrass Ford.  The earliest service documentation I currently have readily accessible showing that this vehicle was brought to Ford for transmission-related concerns is from February 2024\u2014less than seven months after we purchased the vehicle from Sawgrass Ford.  Since that time, there has been a significant service history related to this recurring issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11736730,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"05/09/2026","vin":"1FMJK1HT6LE","components":"POWER TRAIN","summary":"Shortly after purchasing this vehicle used in May 2024, we began experiencing hard and erratic shifting, particularly between 4th to 5th and 7th to 8th gears.  On August 12, 2024, a Ford dealership performed a PCM update, which provided only temporary and partial improvement. The issue was never fully resolved.  In January 2025, the vehicle was diagnosed with a failed CDF drum within the 10-speed transmission. We paid $4,610.13 out of pocket for this repair.  Despite this repair, the same transmission issues have persisted. The vehicle continues to exhibit hard, delayed, and unpredictable shifting that affects drivability.  Most recently, we were advised that additional transmission work may be required, potentially including a full rebuild or replacement estimated at approximately $9,200. We have also incurred additional diagnostic costs related to this repeat failure.  The erratic shifting creates inconsistent and sometimes delayed acceleration, which raises safety concerns when merging into traffic, crossing intersections, or maintaining consistent vehicle speed.  Based on our research and discussions with a transmission specialist, this issue appears to be common among 2020 model vehicles equipped with this transmission, suggesting a potential defect rather than normal wear and tear.  This ongoing failure, even after a major repair, raises serious concerns about the reliability and safety of the vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11736590,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2026","dateComplaintFiled":"05/08/2026","vin":"1FMJK1MT1LE","components":"POWER TRAIN","summary":"On at least 5 separate occasions the vehicle has slowed significantly and failed to downshift in order to accelerate.  This has been accompanied by high transmission temps and power train warnings.  In one instance the vehicle slowed to below 40 mph on an expressway with a speed limit of 70.  Eventually the vehicle will downshift with a harsh and erratic shift which will then accelerate the vehicle.  I'm at the point where it does not feel safe to have the vehicle on the expressway.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11735709,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2026","dateComplaintFiled":"05/05/2026","vin":"1FMJK1HT2LE","components":"POWER TRAIN","summary":"SUV jerks when shifting, hard shifts, transmission fails to shift preventing driver to speed up resulting in hazardous driving condition when entering a highway.  Metal shards recovered from transmission fluid checks. Occurs consistently when moving to higher speeds, i.e. acceleration from red light to green light. Or entering highways, freeways when acceleration is needed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11732920,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2026","dateComplaintFiled":"04/22/2026","vin":"1fmjk2at5le","components":"POWER TRAIN","summary":"The transmission has now stalled in 2 situations within 7 days. Stops pulling for about 30 seconds, then a loud pop occurs as the transmission kicks back in to working. 53,000 miles on the vehicle, no warning lights came on or currently on.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11732262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2026","dateComplaintFiled":"04/19/2026","vin":"1FMJU1HT3LE","components":"UNKNOWN OR OTHER","summary":"Transmission issue when down shifting make a clinking noise","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11731316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2026","dateComplaintFiled":"04/15/2026","vin":"1FMJU1JT7LE","components":"POWER TRAIN","summary":"While merging on to highway vehicle made loud clunk, transmission slipped and vehicle went into fail safe mode(limp mode). Vehicle would not accelerate when pushing on gas pedal for 8 seconds. Tractor trailer truck behind us slammed on its brakes as well as 3 other vehicles due to tractor trailer truck swerving in lanes to stop. Was almost rear ended by tractor trailer truck. Vehicle has TSB\u2019s on 10 speed 10R80 transmissions but no recalls. Vehicle does not throw code so vehicle can not be assessed or repaired according to dealership and Ford motor company. This is a huge fatality risk and safety issue regarding multiple claims of the 10R80 transmissions in the newer ford expeditions.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11730385,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2025","dateComplaintFiled":"04/10/2026","vin":"1FMJU1HT7LE","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a black screen and independently blinked on and off, causing the safety features to become unavailable while operating the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"04/02/2026","vin":"1FMJU1HTXLE","components":"POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE","summary":"The power liftgate system appears to be malfunctioning. The vehicle intermittently displays a warning that the liftgate is open when it is fully closed and secured. When this occurs, the liftgate will not open using the exterior handle, interior button, or key fob. Additionally, the false \u201cliftgate open\u201d alert triggers the vehicle\u2019s alarm system to activate unexpectedly without any attempt to access the vehicle. The issue occurs randomly and without warning. This malfunction creates a safety risk because the liftgate cannot be opened when needed, which could prevent access to emergency supplies, child safety items, or the spare tire in an urgent situation. The false alert also causes the vehicle alarm to activate randomly, which can startle the driver and others nearby, potentially causing distraction while driving or in traffic areas. Additionally, the system incorrectly indicates that the liftgate is open, creating uncertainty about whether the vehicle is secure and safe to operate. A malfunctioning liftgate could present a hazard if the vehicle incorrectly detects an open door while in motion. Yes, the issue has been reproducible at Bluebonnet Ford in New Braunfels, TX. No, alerts prior to it happening, when I does alert all lights in the vehicle turn on, as well as notifications on the Ford Mobile app","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11725953,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2026","dateComplaintFiled":"03/20/2026","vin":"1FMJU1PT7LE","components":"EXTERIOR LIGHTING","summary":"Daytime Running Light has failed on passenger headlight.  This condition makes the vehicle less visible to others.  The only remedy for this issue is to replace the entire headlight which approaches $2000 for a single headlight.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11724915,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"03/17/2026","vin":"1FMJU1HT7LE","components":"ELECTRICAL SYSTEM","summary":"I\u2019m reporting a parts\u2011availability problem with Ford recall 22S36/22S48 on my 2020 Expedition.  My VIN shows the recall in FordPass and my dealer confirmed it, but they cannot get the  replacement battery junction box. I was advised to contact larger dealers because parts  are not being supplied. This is a fire\u2011risk recall, and the delay prevents the safety repair.  Please document the shortage and ensure Ford provides adequate parts.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11724186,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/12/2026","dateComplaintFiled":"03/13/2026","vin":"1fmju1ht2le","components":"SEAT BELTS","summary":"While I the vehicle was on, the seat belt malfunctioned. The issue appears to be the same one described in the recall. During the incident, the belt tightened / locked unexpectedly and caused significant pressure to my chest. Since then I\u2019ve been experiencing chest pain. The air bag light in the car is now on.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11722787,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"03/08/2026","vin":"1FMJU2AT3LE","components":"UNKNOWN OR OTHER","summary":"The rear view camera doesn't work keeps going blank or screen is blurred or stays on while driving forward. screen won't connect to phone or screen stays on when vehical is shut off. When starting vehical it only shows ford emblem and won't load at all. Not able to change anything on it at all for music or navigation","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11721235,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2025","dateComplaintFiled":"03/01/2026","vin":"1FMJU2AT4LE","components":"UNKNOWN OR OTHER","summary":"The first incident occurred while the vehicle was parked and unattended. There was no accident, no object strike, and no visible prior damage. The rear back glass suddenly exploded outward, creating a dangerous situation due to flying glass fragments. After replacing the glass, the same issue occurred again under similar circumstances \u2014 no collision, no vandalism, and no visible reason that would explain structural damage. The glass shattered without warning. This raises serious safety concerns because: \u2022 The spontaneous explosion of the rear glass could cause injury to occupants. \u2022 It creates a driving hazard if it occu","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11719963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"02/23/2026","vin":"1FMJK1KT3LE","components":"ENGINE","summary":"Loss of Use due to unavailability of safety recall parts I am writing to formally express my extreme dissatisfaction and concern regarding the ongoing mechanical failures of our 2020 Ford Expedition Max. To date, this vehicle has undergone two major transmission interventions, yet it remains in an unsafe, undrivable condition due to a recurring powertrain defect and a high-risk safety recall. Our experience with this vehicle has been defined by persistent failures and significant loss of use: \u2022April 2023: The vehicle was admitted to MOGF for transmission repairs, where it remained for three months for a complete teardown and rebuild. \u2022May 2024: The transmission failed again with identical symptoms and required a full replacement. \u2022Current Issue: We have now received a recall notice regarding an internal transmission bearing. The check engine light is currently active, indicating a powertrain fault. We have been informed that the necessary recall parts are unavailable, leaving us with a vehicle that Ford\u2019s own documentation identifies as a \"crash risk.\" The vehicle is currently affected by NHTSA Recall 25E-070 (Ford 25SB3) regarding a missing internal transmission bearing, which Ford identifies as a crash risk. Furthermore, the vehicle falls under the expanded NHTSA Recall 25V-628 (Ford 22S36) fire risk, which requires it to be parked away from my home. These cumulative risks make the vehicle unusable and constitute a failure of the manufacturer's duty to provide a safe product","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11720044,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2026","dateComplaintFiled":"02/23/2026","vin":"1FMJK2AT8LE","components":"POWER TRAIN","summary":"The 10-speed automatic transmission has harsh/ erratic shifting, clunking, hesitation and power loss. We were turning on to a 4-lane highway. The expedition lost power and would not go. A vehicle almost ran into the back of the expedition. When we tried to accelerate the transmission made a clunking/ grinding sound and finally went into a gear. Yes, the problem has been reproduced by the ford dealership. It is scheduled to be inspected this week. There were no warning lamps or messages or other symptoms of the problem. The problem started a week ago.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11719398,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"02/20/2026","vin":"1FMJU1HT0LE","components":"POWER TRAIN","summary":"TRANSMISSION CLUCKS WHEN CHANGING GEARS","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11718945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"02/18/2026","vin":"1FMJK1MT4LE","components":"POWER TRAIN","summary":"Component/System Failure: The vehicle is experiencing a catastrophic transmission failure (specifically the 10R80 transmission) beyond what is described in Ford TSB 24-2101. The transmission slips significantly and loses all power transmission while in motion.   Safety Risk: My safety and the safety of other motorists are at extreme risk. While driving at highway speeds (approx. 65-70 MPH), the vehicle suddenly loses the ability to maintain speed or accelerate. This causes an immediate, unexpected deceleration in high-speed traffic, nearly resulting in rear-end collisions. The system takes several seconds to \"reset\" or catch a gear, during which time I have zero control over the vehicle's propulsion. This is an intermittent but recurring failure that makes the vehicle unpredictable and life-threatening to operate in traffic.  Confirmation/Inspection: The problem has been confirmed by a Ford dealership service center and a secondary certified independent mechanic. Both confirmed the transmission is failing and cited TSB 24-2101 as the diagnostic path. The Ford dealership inspected the vehicle and confirmed that a full transmission replacement is required, but stated they would not provide financial assistance as the vehicle is just past the default warranty, despite the TSB acknowledging a known manufacturing defect.  Symptoms/Warning Lamps: Symptoms began approximately August 2025. There were no warning lamps  prior to the first failure, although it flashes lights temporarily when the problem occurs. The primary symptom is a sudden \"free-spinning\" or rattling engine sensation followed by a complete loss of forward momentum. The issue has grown progressively worse over the last months and as such is not safely drivable.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11718565,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2026","dateComplaintFiled":"02/17/2026","vin":"1FMJK1MT1LE","components":"POWER TRAIN","summary":"While driving my 2020 Ford Expedition at approximately 50-60 mph, the vehicle experienced a sudden, unintended downshift without driver input. The dashboard gear indicator abruptly dropped to \"1st gear.\" This caused rapid deceleration and a mechanical \"chattering/popcorn\" noise as the transmission struggled to find a gear. The loss of power in traffic created an immediate safety hazard and risk of a rear-end collision.    A certified Ford dealership (River View Ford - Oswego, IL) has diagnosed this as an internal Transmission failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11718594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"02/17/2026","vin":"1fmju1ht5le","components":"POWER TRAIN","summary":"I am filing a safety complaint regarding my 2020 Ford Expedition, which is currently subject to Recall (24E13) related to the Powertrain Control Module (PCM)>  Despite multiple repair attempts, the vehicle continues to experience dangerous transmission and drivability issues.  While driving , the vehicle:  Loses gears unexpectedly  Engine RPMs rev excessively high before the transmission finally engages  Hesitates and has delayed acceleration  Randomly makes loud clunking noises during shifting  Emits a noticeable burning smell during acceleration  These issues create serious safety concerns, particularly when merging into traffic, crossing intersections, or accelerating from a stop.  The delayed acceleration and gear loss place me and my passengers at risk of collision.  The vehicle has been brought in multiple times for the same recall-related issue, yet the problem persists.  The repair attempts have not resolved the unsafe condition.  I am requesting immediate corrective action to ensure the vehicle is safe to operate. This ongoing defect presents a clear safety hazard.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716328,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2026","dateComplaintFiled":"02/06/2026","vin":"1fmju1kt5le","components":"POWER TRAIN","summary":"My Ford Expedition (2-wheel drive) is experiencing jerking at variety of speeds, (changing gears, slowing down) and will sometimes get stuck in gear when I press the gas. Today, as I was entering the freeway, I pressed the accelerator and the transmission did not engage\u2014there was no power at all until I released the gas pedal and pressed it again, at which point it finally engaged. This issue happens intermittently and is a serious safety concern, especially because I cannot predict whether the vehicle will hesitate or fail to respond when accelerating.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11711790,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2023","dateComplaintFiled":"01/18/2026","vin":"1FMJU1JT2LE","components":"UNKNOWN OR OTHER","summary":"In 2023 while the vehicle was still under warranty, the vehicle would slip gears while accelerating. After being told it was fixed by a Ford dealership, it worked until 2024, as the vehicle hit 60,020 miles. Over 1000 dollars of repairs to the transmission, it is happening again. No help from either Ford or the dealership that worked on it twice.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11709832,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2026","dateComplaintFiled":"01/09/2026","vin":"1FMJU1KT1LE","components":"POWER TRAIN","summary":"Transmission will randomly jump while accelerating and downshift to the point that we have to get to the interstate shoulder. This has happened many times.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11709632,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"01/08/2026","vin":"1fmju1ht6le","components":"POWER TRAIN","summary":"We bought this truck new. When accelerating in \u201cnormal\u201d transmission, mode, it would downshift and the turbos would kick in at the same time giving an unwanted surge of power. I found that driving in \u201csports\u201d mode would give me more normal acceleration.  Another issue I had as it got older was getting a big clank from the transmission when putting it in gear, especially in the morning when cold. I described it as hitting an anvil with a hammer. I took it to our local Ford dealer in Carthage, Missouri in early January 2025. The Service Rep said this was normal and I should let the truck warm up before shifting into gear. I told him I parked in the garage and that was not possible. He did not schedule an appointment to check it. About two weeks later on February 5, 2025 with 57,796 miles I returned to the dealer and insisted they check it before the warranty expired. They found nothing wrong.  On the weekend from [XXX], I drove approximately 700 miles. During this weekend when accelerating to pass cars at highway speeds the truck would lose complete power like the transmission had shifted into neutral. This happened at least three times. I took the truck back to the Ford dealership on August 7, 2025 with mileage of 66,683. They said the transmission needed replaced. My cost was $9914.95.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11709023,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2025","dateComplaintFiled":"01/06/2026","vin":"1FMJU1HT9LE","components":"POWER TRAIN","summary":"2020 Ford Expedition with 38,094 miles started having delayed and rough shifting a few days after my warranty was out on December 12th. 2024. I had looked up the issue before I took it in and found all these complaints and was worried mine was having this same issue. Took to our ford dealer and it was confirmed that my 10R80 transmission had failed and my CDF drum is worn and quoted 5600 to fix! They refuse to cover the cost knowing I and 1000's of others have had this same issue. FORD refuses to acknowledge it and the consumer is left with bill. I have owned 2 ford Explorers and 2 Expeditions in my driving life and feel like they have screwed me over. This needs to be resolved. They need to be held accountable! I am at a loss here and cant afford this fix so does a practically new ( by mileage terms ) car just sit in the yard and rot now??","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11707929,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2025","dateComplaintFiled":"12/30/2025","vin":"1FMJU1JT9LE","components":"UNKNOWN OR OTHER","summary":"i had the backup camera replaced last year when it failed under warranty, paid a $100 deductible to Ford. Now the backup camera has failed again.  Why isn\u2019t my vehicle included in the recall?","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11706735,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2025","dateComplaintFiled":"12/23/2025","vin":"1FMJU1JT4LE","components":"POWER TRAIN","summary":"I am suggesting an investigation into the 2020 model Ford expedition relating to the 10 speed automatic transmission in this vehicle and others in previous and newer models. The problem is known and has been well documented that the transmission often fails and pops out of gear especially when accelerating and is extremely dangerous for obvious reasons while passing or climbing hills. There is not a recall for repair or replacement of these transmissions. The recommended service for this transmission occurs at 150000 miles according to the owners manual however failure often begins well before the first recommended service interval. The cost to repair or replace the equipment often exceeds $10000 and service managers are well aware of the issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11706820,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2025","dateComplaintFiled":"12/23/2025","vin":"1fmjk2at7le","components":"POWER TRAIN","summary":"My transmission started jumping gears and slipping at 65k miles. I had it checked out then and the mechanic said that these transmissions shifted rough, but they were not really sure why and that they reprogrammed the computer and that should fix it. It went on intermittently for the next 6 months to a year and I took it in again and was told they couldn't get the transmission to shift rough or skip so I would have to come back once it got worse. The longer I drove it, the worse it got until I would regularly lose all power to the wheels even at high speeds as the transmission failed to find a gear to engage. I finally took it back to the dealer again and this time they found that the front differential had failed and was full of metal shavings, the transmission was shifting really hard and missing gears and the driveshaft seal had failed and begun leaking as well. The vehicle had approximately 90k miles on it, and Ford didn't even recommend a transmission service/fluid change until 100k. I drive almost exclusively highway, rarely use 4WD, and had only towed twice with less than half it's capacity. I pressed the Dealer and Ford on how it's possible that a transmission fails before it's first recommended service. They said it shouldn't have and offered to replace my transmission with a remanufactured one for the low price of over $9,000.  I had the transmission rebuilt at a local shop who said they are regularly rebuilding these expedition transmissions and that they fail frequently.  The vehicle losing all power to the wheels, with no warning lights and searching for gears with no warning is incredibly dangerous. After doing this several times, it did eventually throw the first loss of power blinking lights across the dashboard, and day transmission fault.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11706282,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2025","dateComplaintFiled":"12/20/2025","vin":"1FMJU1JT6LE","components":"POWER TRAIN","summary":"The incident occurred while traveling at 75 mph on the interstate. The car felt like it tried to put itself in park and slammed forward violently, at that time it came up with a shift fault light on the display, it shifted to neutral so there was no movement of the vehicle it was free wheeling, then it slammed itself back in a low gear where the vehicle slammed hard and the car engine was redlined. The transmission then proceeded to shift back up into a higher gear. All this while traveling at 75 mph. My concern, if one of my kids were driving it, or the road conditions would have been wet or snowy we would of had a very different outcome.   The vehicle was sent to a Ford dealer where they found a park shift failure and shift issues recommending a new transmission. Ford was not willing to warranty the transmission even with the issues experienced and forced me to pay 60 percent of the cost. I find this hard to believe since a family could've been severely injured or killed.  Previous to this incident, there were no warnings, lights, or concerns, the issue came out of the blue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11704457,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"12/11/2025","vin":"","components":"VISIBILITY","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the sunroof fractured. The contact stated that there was no impact on the sunroof. In addition, the contact stated that the sunroof glass had exploded outward. The contact stated that had the sunroof had exploded from the inside, the shattered glass pieces would have fallen onto the contact's wife, who was seated in the front passenger's seat. The contact stated that as the owner of the vehicle, the sunroof had never been opened. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that the vehicle was scheduled for a sunroof replacement on the following day. In addition, the contact stated that, according to the internet forum, it was a known failure with similar vehicles. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11702566,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2025","dateComplaintFiled":"12/02/2025","vin":"1FMJK1HT6LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25E070000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that he lived near a School Zone and was concerned that the failure could occur, causing the vehicle to strike and injure children on the road. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that the vehicle was safe to drive because the recall was not a safety recall. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2025","dateComplaintFiled":"11/25/2025","vin":"1FMJU1JTXLE","components":"POWER TRAIN","summary":"I got a brand new transmission put in at the beginning of the year but my whole car spits and sputters and shakes going 45 and when I am backing up it throws me forward(almost in the car in front of me)  instead of reversing and making a loud clinking noise","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700821,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"11/21/2025","vin":"1FMJK2AT3LE","components":"POWER TRAIN","summary":"My 2020 Ford Expedition Platinum VIN [XXX]  miles suddenly began harsh shifting violent kicking/jerking and lunging between gears while driving at highway speeds 65-80mph. The vehicle slams into gear unexpectedly and has nearly caused loss of control on multiple occasions. Dealership diagnosed CDF drum failure in the 10R80 automatic transmission requiring full transmission replacement at a cost of 8,057 (TSB 25-2132 and prior TSBs). This is a known widespread safety defect affecting thousands of 2018-2022 Ford vehicles equipped with the 10R80 transmission. Ford has issued multiple TSBs and is currently facing class-action litigation over this exact failure. Despite the clear safety implications and identical cases being approved for 100% goodwill coverage, ford is refusing full repair coverage in my case. This defect presents an unreasonable risk to motor vehicle safety.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11699359,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2025","dateComplaintFiled":"11/14/2025","vin":"1FMJU1PT8LE","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"The SUV was driving smoothly at 55mph speed, suddenly I hit the break and tried to reaccelerate and felt a hard transmission shift, felt like metal hitting metal, felt like it was forced to shift to drive mode from parking mode. After that I started using 93 octane rated gasoline, do not observe the problem too much. I will really scary and unsafe, the whole SUV shook hard for 2sec.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2025","dateComplaintFiled":"11/06/2025","vin":"1FMJU1HTXLE","components":"POWER TRAIN","summary":"Transmission stalls, shifts hard, shutters,. Had the transmission rebuilt about four months agoand similar issues are already starting with the rebuilt transmission.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697537,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"11/04/2025","vin":"1FMJK1MT3LE","components":"POWER TRAIN","summary":"The transmission failed. It is being rebuilt when the dealership can get to it. So it's available until then.   The transmission would slip, lag shifting or slam into gear sporadically and unpredictably. This caused inconvenience at best and erratic vehicle behavior that endangered myself and other drivers at worst.  This has been confirmed by the dealer who recommended a rebuild with improved parts to correct this know condition/failure.   Yes the Ford dealer inspected the transmission.  There we never any warnings or messages to indicate anything is wrong. The symptoms progressed for a couple days before I brought it to Ford.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"11/02/2025","vin":"1FMJU1JT7LE","components":"POWER TRAIN","summary":"2020 Ford Expedition FX4. Towing a four wheeler and motorcycle on the expressway. The suv was in tow / haul mode and on cruise. The car downshifted to go up a incline and made a booming noise and then composed its self. Shortly after, I tried to pass a car, and the trans downshifted, made a couple of loud clunks, shuddered, lost all power. After a couple terrifying seconds it composed itself, found gear and maintained speed, acceleration was not possible as the trans would go out of gear. Further down the road, it did the same thing, clunk, clunk out of gear, no power. There were NO warning lights. I took it out of tow mode and tried both sport and standard settings, both had similar issues. This was the scariest situation I have ever been in with a car mechanical issue.  Note: We were ~120 miles into the 160mile trip. The OAT temperature was ~45 degrees. Trans temp showed 250 degrees when acting up, and dropped to 220 by the time the trip ended. Odometer shows ~77k. CPO, dealer maintained.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696149,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"10/28/2025","vin":"1FMJK2AT3LE","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while reversing, the rearview camera image was distorted or blank. The contact stated that the failure was related to NHTSA Campaign Number: 25V442000 (Back Over Prevention). There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to diagnose or repair the vehicle. The manufacturer was contacted, but no further assistance was provided. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696224,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2025","dateComplaintFiled":"10/28/2025","vin":"1FMJU2AT3LE","components":"UNKNOWN OR OTHER","summary":"The back up camera is not working shows a blue screen or a black and white screen with lines through it. Can't change radio or connect a phone to it or change the temperature on the screen. Navigation stops working on the screen and won't display anything. Sometimes the screen won't shut off when vehicle is shut off or won't turn on and stays blank when the vehical is in motion and cant control anything at all.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11695591,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"10/25/2025","vin":"1FMJU1HT1LE","components":"POWER TRAIN","summary":"While overtaking another vehicle on the interstate at 75 mph, a loud clunk was heard and drive power was temporarily lost as the car slowed by 20 mph. The transmission subsequently reengaged, enabling the vehicle to regain speed. At that time, there was no traffic behind. No warning lights appeared, and the dashboard gauge indicated normal transmission temperature. The transmission fluid had been changed approximately 5,000 miles earlier during the 100,000-mile service. Since this event occurred late Friday afternoon, I was unable to contact the dealer.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692663,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"10/11/2025","vin":"1FMJK1JT4LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"I am writing to bring attention to what I believe is a serious and ongoing issue related to the design of my vehicle\u2019s transmission system. I recently contacted Ford Motor Corp. regarding this matter and was assigned a case number; however, the case was open and closed within a 5-minute conversation. I was informed that there are currently no known issues or recalls related to the transmission in my vehicle.  Despite this, there is a problem I continue to experience recurring transmission problems that raise significant safety concerns while operating the vehicle at various speeds.  Erratic and unreliable shifting, the transmission often feels like it is \u201cfloating\u201d between gears, shifting abruptly, or sometimes not shifting at all. Slipping gear, there are frequent instances many of which I would consider close calls where the transmission slips during acceleration, causing a sudden and unexpected loss of power.  These issues make it extremely unsafe to perform routine driving maneuvers such as pulling out from a stop sign into moving highway traffic, crossing busy intersections, merging onto highways, or responding quickly to changing traffic conditions. The inconsistent vehicle response under normal driving conditions puts not only my family, but others on the road, at significant risk.  Based on my own experience and further research, I am concerned that this may be a broader, well-documented issue that has not been adequately addressed by the manufacturer. The ford dealerships are aware of this problem and are so inundated that the current dealership cannot even see my vehicle for over a month and i am told have parts delay due to the repair demand.   Given the nature and potential danger of these transmission problems, I respectfully urge a thorough investigation into this matter.   Thank you for your attention to this serious concern.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11690963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/02/2025","dateComplaintFiled":"10/02/2025","vin":"1FMJU1HT9LE","components":"AIR BAGS,SEAT BELTS","summary":"The contact owns a 2020 Ford Expedition.  The contact received notification of NHTSA Campaign Number: 25V197000(Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving approximately 40 MPH, the front driver\u2019s side seat belt retracted and tightened unexpectedly, and then detached. Additionally, the front driver\u2019s side air bag deployed unexpectedly. The contact\u2019s wife sustained bruises and a head injury; however, no medical assistance had been received.  The insurance company assisted in towing the vehicle to the dealer, but the vehicle was not diagnosed or repaired. The dealer related the failure to the recall and confirmed that the recall parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but was unable to confirm when the parts would be available. The contact also stated that no loaner vehicle was provided. The contact expressed concerns that the failure posed a serious risk of injury to the vehicle occupants. The failure mileage was approximately 46,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11691006,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2025","dateComplaintFiled":"10/02/2025","vin":"1FMJK2AT8LE","components":"POWER TRAIN","summary":"Transmission losing power while driving. This is a known safety hazard with this 10R80 10 speed transmission with a poorly designed CDF drum. Ford chooses to wait and hope for power train warranty to expire so can be fixed at customer\u2019s expense. This is a safety issue. If I was entering a roadway and needed to accelerate and car had no power, a terrible accident could happen.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11690849,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2025","dateComplaintFiled":"10/01/2025","vin":"1FMJK1HT2LE","components":"POWER TRAIN","summary":"Transmission exhibits harsh shifting and slippage.  One scary example is when accelerating at highway speeds, transmission will occasionally and suddenly drop into first gear causing complete loss of power to the wheels.  On occasion will also display transmission warning on dash and lock into 4th gear, causing vehicle to exhibit downshift breaking and rapidly slow vehicle when in traffic at highway speeds.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11689879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2025","dateComplaintFiled":"09/26/2025","vin":"1FMJK1JT7LE","components":"SEAT BELTS","summary":"The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11689882,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2025","dateComplaintFiled":"09/26/2025","vin":"1FMJK1HT4LE","components":"SEAT BELTS","summary":"Seatbelts have been recalled but no fix has been approved, Ford says 3rd quarter of 2025, but we are now nearly in the 4th quarter","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/21/2025","dateComplaintFiled":"09/21/2025","vin":"1FMJK1HT3LE","components":"SEAT BELTS","summary":"I was parked sitting with my babies in the car and my mom in the passenger seat. I heard an explosion and felt like I had been shot or electrocuted. I was dazed and didnt know what happened. The sound was traumatizing. I rushed to get everyone out of the car. My neck and head were hurting and had friction type burn from the seatbelt. Called 911 and they sent the fire department to make sure no explosives were in the car. They thought it was the seatbelt. Went to urgent care. No warning lights were on. Happened out of the blue. I can\u2019t even imagine how this would have affected someone driving or an elderly person. Extremely dangerous. Terrifying","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11684052,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2025","dateComplaintFiled":"08/30/2025","vin":"1FMJK1MT4LE","components":"POWER TRAIN","summary":"While driving on the interstate (I-35) and attempting to pass a vehicle, the transmission went out of gear and felt like it was in neutral for a few seconds and then \u2018clunked\u201d back into gear finally.  This happened 4 times that day.  This happens almost every time we go on a trip with this vehicle and is extremely dangerous to my family as well as other drivers.  This seems to be a common issue with this model/year.  It\u2019s been reported to our dealer multiple times and they attempt to reprogram but doesn\u2019t change anything.   They said there\u2019s no other fix.  I have extended warranty.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11683927,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2025","dateComplaintFiled":"08/29/2025","vin":"1FMJU1JT5LE","components":"SEAT BELTS","summary":"The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts for the recall repair were on back order. The dealer was unable to confirm when the vehicle would be repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11683793,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2025","dateComplaintFiled":"08/28/2025","vin":"1FMJK1KT0LE","components":"POWER TRAIN","summary":"Transmission has exhibited harsh/delayed engagement and/or harsh/delayed shift during lane changes, almost causing me to crash on two occasions.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2025","dateComplaintFiled":"08/25/2025","vin":"1FMJK1MT2LE","components":"POWER TRAIN,ENGINE","summary":"Recall issue with Catalytic converters causing check engine light to come on.  I took in for recall to reset check engine light.  Repair did not do anything to vehicle as check engine light comes on for a few days and goes away for a few days and the cycle repeats up until this day it continues to happen.  When they did the reset Ford let me know that they reset the check engine issue for recall but I would have to pay about $5k for getting new converters if I wanted to because light would still be one since it was diagnosed that converters were bad.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"08/25/2025","vin":"1FMJK1MT2LE","components":"POWER TRAIN,ENGINE","summary":"Ongoing problem already had 2 repairs done to transmission.  Gears o not shift properly when the gears go from 3-4 and 6-7.  If I am not careful when I press on the gas and try to accelerate it does not shift gears and gets stuck on and my truck will not move more than 5-10 mph while I am trying to get on the highway at times with trailers coming full speed ahead behind me.  I have reported this issue many times.  There has been no remedy.  The gears get stuck and make a jerking motion and movement causing truck to slow and barely move.  It is not just a one time thing so I cant give a specific date as it happens often.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682457,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"08/22/2025","vin":"1FMJU1HT2LE","components":"SEAT BELTS","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while driving at 45 MPH, there was a loud pop, and smelled a burning odor inside the cabin of the vehicle, and the contact\u2019s child cried out in pain, prompting the contact to pull over to the shoulder of the roadway. Upon inspection, the contact observed that the front passenger\u2019s side seat belt had tightened excessively and locked, causing a small cut on the child\u2019s chest. The air bag warnig light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt locking mechanism. The vehicle was not repaired due to the recall being a \"Advance Notice Recall\" which was not yet an official recall, and the contact would have to pay out of pocket for the repairs. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V197000 (Seat Belts). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682162,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/19/2025","dateComplaintFiled":"08/21/2025","vin":"1FMJK1JT6LE","components":"AIR BAGS","summary":"The contact owns a 2020 Ford Expedition. While the contact's wife was driving at an undisclosed speed, the front passenger\u2019s side air bag deployed unexpectedly. The contact stated that his twelve-year-old daughter was seated in the front passenger\u2019s side seat during the failure. The daughter sustained a seat belt injury to the neck. The vehicle was taken to the dealer and the unintended deployment of the passenger\u2019s side air bag was confirmed. The contact was informed that the air bag needed to be replaced. The vehicle was not repaired. The contact was informed that there was no recall coverage for the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,682.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681820,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2024","dateComplaintFiled":"08/20/2025","vin":"1FMJK1KT2LE","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"We own a Ford Expedition 2020. In 2023, we started noticing jerky, harsh, and aggressive \u201cslips\u201d when the vehicle was trying to change gears - upon multiple occasions. But, in 2024, we experienced three, major, different instances - all were extremely scary and it was miraculous they didn\u2019t cause accidents, car pile ups, or worse! The first instance, the vehicle jerked and sputtered just as I was pulling out into a busy intersection. I thought it was going to die in the middle of the road. The second instance, several weeks later, it happened, again, as our family was driving in pouring rain down the interstate; it jerked so hard it felt like we hit a small wall. The third and final instance, we were on our way to vacation - 9 hours away with our family. It sputtered, jerked, and laid in 1st gear. Thank God, we were right at a hotel and able to pull in. We found a local mechanic to take the Expedition in and begin work on it. He was so kind to loan us his car to take on to PA to the Sight & Sound Theater so we wouldn\u2019t lose our money on the tickets. We ended up losing 2 full days of our 4 day vacation; had to rent a vehicle to drive back home; and left our Expedition in VA for 6 weeks while they rebuilt a transmission and cleaned the catalytic converter. $12,160 to the mechanic + $1000 in car rentals. Here we are, now in August 2025, and there\u2019s been a recall on the Powertrain Control Module and that\u2019s being replaced. Lo, and behold, what does the PCM do? It acts as the vehicle\u2019s main computer, managing and controlling various engine and TRANSMISSION functions (adjusting engine parameters like fuel injection, ignition timing, and transmission shift points) - imagine that!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679083,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"08/07/2025","vin":"1FMJU1JT5LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as intended and the vehicle lost power. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was not repaired. The manufacturer was not notified on the failure. The approximate failure mileage was 106,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678777,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2025","dateComplaintFiled":"08/06/2025","vin":"1FMJK1HT6LE","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 40 MPH and attempting to accelerate, the vehicle went into LIMP Mode and the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway and turned off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 55,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11677421,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2025","dateComplaintFiled":"07/31/2025","vin":"1FMJK1JT5LE","components":"POWER TRAIN","summary":"Driving and transmission gear bumping hard when shifting gears.  Have pulled out twice to pass and transmission made hard bump and I could not go anywhere.  The last time this happened was 7/29/25 and it made a lot of clanking noise and the faulty light came on.  I let off the gas and it went back in gear and I made it home and have not drove it since.  Ford dealership said there was no recall on transmission but I have read alot of complaints from other 2020 Expedition owners about this problem  I have 70,000. plus miles and have taken extreme care of this vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676902,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/29/2025","vin":"1FMJU1JT7LE","components":"POWER TRAIN","summary":"Failure of transmission, leading to unsafe operation on roadway.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675756,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/23/2025","vin":"1FMJK1JT5LE","components":"POWER TRAIN","summary":"Info sent to Ford in working with cust service w/o action: Our 2020 Expedition had 4 separate instances of slipping out of gear during a road trip (2 instances on 7/11 and 2 on 7/19). During each incident, the vehicle slipped gear at highway speed, RPMs maxed out on the dial, lost all acceleration and significant speed, and the vehicle remained unresponsive for several (3-5) seconds until finally accelerating after the unresponsive period.  It goes without saying that completely losing gear at highway speed while navigating traffic is a serious life and safety issue. Having that occur four times on a single round trip presents unreasonable risk.  We documented the mileage and engine conditions by taking a picture of the dash after recovering from each occurrence. Those details were shared with the Krieger Ford service center on 7/22. That Ford service team was not able to recover fault codes from this information.  Without being able to identify a root cause based on lack of fault codes, Ford Service performed a transmission relearn on 7/22. The service team confirmed this step is an initial measure due to lack of codes and not being able to see inside the sealed transmission. Abandoning further assessment in favor of a potential but unlikely quick-fix may be appropriate with an inconvenience issue, but not acceptable on one with such serious consequences. I recognize that further assessment will require additional cost. The assessment cost relative to the risk associated with not properly addressing the root cause of this dangerous issue is clearly justified.  I\u2019ve previously communicated this same situation to Ford when it occurred on a road trip in July of 2024. We contacted the dealership (Germain Ford of Dublin) and were deferred multiple months due to Ford's transmission tech backlog. The codes were not available by the time a service appointment was open. Without error codes and a single occurrence at that time, Ford service was unable to investigate further.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675280,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2025","dateComplaintFiled":"07/22/2025","vin":"1FMJU1MT6LE","components":"ELECTRICAL SYSTEM","summary":"Just about every time we get in the vehicle the center screen won\u2019t light up and requires a power and fast forward button to reset. Sometimes this needs to be done twice in one drive.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674473,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"07/18/2025","vin":"1FMJK2AT5LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while driving at various speeds, the vehicle failed to accelerate properly while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer; however, the dealer failed to duplicate the failure. The contact stated that after several visits to the dealer, the dealer acknowledged the failure, and a valve body replacement was performed. The contact stated that the failure returned, and the failure became more frequent. The vehicle was taken to a dealer, and the ignition coils and spark plugs were replaced. The vehicle was valeted back to the residence, and the valet informed the contact that the failure was still present. The valet brought the vehicle back to the dealer, where it remained. The vehicle was diagnosed with a defective transmission, and the contact was informed that the vehicle was no longer covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2025","dateComplaintFiled":"07/18/2025","vin":"1FMJK1KT7LE","components":"POWER TRAIN","summary":"Hard downshift, loss of power.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673872,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2025","dateComplaintFiled":"07/16/2025","vin":"1FMJU1HT0LE","components":"POWER TRAIN","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674028,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"07/16/2025","vin":"1FMJU1KTXLE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition  The contact stated while depressing the accelerator pedal, the vehicle failed to respond as intended. The contact stated that the gear shifter operated independently. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified on the failure and transferred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 127,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673694,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"07/15/2025","vin":"1FMJU1HTXLE","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"On several occasions the engine has slipped/stalled.  Vehicle has only 27k miles on it, single owner.    When moving from a stoplight the engine \"slipped\", all lights came on \"service alert\" or something similar.  Vehicle recovered but I am very uneasy as I am a [XXX]  female usually [XXX] and often on a very busy section of [XXX].  (This has occurred multiple times)  When increasing speed, as to pass a vehicle or otherwise, vehicle is unresponsive or lags. To be clear this happens at speeds of 40-50 mph.  It is unpredictable when this will occur nor why. I will likely sell this vehicle due to this safety issue.    I spoke with a service rep at the local ford dealership who was able to look into the vehicle computer remotely but there was no record of the \"Alert\" or otherwise.  I took the vehicle to my local mechanic who drove it and was able to replicate the danger/slipping. I was advised to do \"zip code\" driving only.  I believe this \"engine slipping\" is related to the Recall just issued except the 2020 Ford Expedition is not included in this recall.  Others have noted this issue as well with NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673391,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2025","dateComplaintFiled":"07/14/2025","vin":"1FMJK1MT4LE","components":"POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? The Powertrain Control Module (PCM), which manages engine-transmission communication and regulates cooling system performance, malfunctioned, resulting in a cascade of related failures:  Transmission system: Delayed shifting, hesitation, and eventually a \u201ctransmission stuck in park\u201d code.  Cooling system: Repeated overheating that led to a ruptured radiator.  These issues stem from the faulty PCM referenced in Ford Recall 24E13, issued on April 25, 2025.  Yes, the failed components remain in the possession of Harbin Motor Company in Scottsboro, AL, where the vehicle is still located. The vehicle has not been repaired and is available for inspection upon request.  How was your safety or the safety of others put at risk? This vehicle was operated while exhibiting documented powertrain and overheating symptoms\u2014including while transporting children. Harbin Ford repeatedly instructed continued use despite:  Diagnostic scans on April 10, 2025 confirming PCM-related failures including \u201ctransmission stuck in park\u201d and overheating.  A coolant leak that occurred without warning lamps, leading to the radiator bursting.  These failures put occupants at serious risk of breakdown or fire, especially in high-traffic or high-temperature driving conditions. Operating a vehicle with a malfunctioning PCM increases the likelihood of gear slippage, sudden deceleration, or complete transmission failure.  Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue has been repeatedly confirmed by Harbin Motor Company, an authorized Ford dealer:  On April 10, 2025, a scan identified \u201ctransmission stuck in park,\u201d overheating, and a third unidentified code.  On May 15, 2025, the service manager Craig Davis confirmed the transmission had an internal issue requiring a full rebuild and located a coolant leak.  These confirmations were documented via servi","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11671859,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2025","dateComplaintFiled":"07/08/2025","vin":"1FMJK1KTXLE","components":"POWER TRAIN","summary":"I\u2019ve owned my 2020 Ford Expedition for just over a year. Initially, the transmission performed flawlessly. However, over time I\u2019ve noticed a few concerning issues:  At low speeds, the transmission shifts very hard.  While accelerating at interstate speeds, it feels like the transmission is slipping.  When I shift the vehicle into gear, it makes a loud clicking or knocking sound.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668582,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"06/23/2025","vin":"1FMJK1MT4LE","components":"POWER TRAIN","summary":"I was driving pulling off an exit incoming to a highway that needed me to speed up to catch a 65 MPH traffic while I was going 35MPH the car while on D for drive somehow engine REV went up to 5500 RPM no power to drive vehicle slow down to 30MPH and all of the sudden a Violent engine and all the body clunk as if another gear or Park all of the sudden! Tires stop spinning as you can hear tires screeching and this lasted a second and then transmission caught up again and started to accelerate again normally. We were almost hit from a moving truck behind us with 3 small kids in the car! This already happened 3 separate times while we are out traveling out of our hometown. 98 degrees outside dry conditions flat surface in Florida Got it all on Dash Camera on VIDEO and Audio Hope to get this fixed before someone gets KILLED!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666925,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2025","dateComplaintFiled":"06/14/2025","vin":"1FMJU1KT5LE","components":"POWER TRAIN,ENGINE","summary":"The transmission is consistently hesitating to switch gears, very jerky gear shift, and will sometimes completely fall out of gear. You could so easily lose control if this happened on the highway. Thank goodness we weren\u2019t on a busy street. This isn\u2019t the first reporting according to a simple search online and there should be a recall for safety reasons. This could be life or death for someone driving on the highway.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666940,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2025","dateComplaintFiled":"06/14/2025","vin":"1FMJU1HT1LE","components":"POWER TRAIN","summary":"Transmission hesitated when entering traffic almost causing accident.  This is not the first time this has happened.  After the first incident I addressed the issue with the service manager. He said it\u2019s common that this model transmission shifts rough, and has some hick ups but, nothing to worry about. It also randomly shifts into neutral randomly.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665813,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2023","dateComplaintFiled":"06/09/2025","vin":"1FMJK1JT1LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 40 MPH and attempting to overtake a semi-truck, the vehicle shuddered, lost motive power, and made an abnormal clunking and winding sound. The contact stated that the failure had occurred several times while driving and depressing the accelerator pedal and while driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to the dealer; however, failure could not be duplicated. The contact stated that the failure reoccurred. The vehicle was taken to Krapohl Ford (1415 E Pickard St, Mt Pleasant, MI 48858), where the transmission shifter cables were reset through a computer update; however, the failure persisted. The vehicle was taken back to the dealer, where the cause of the failure could not be determined; however, the dealer recommended the transmission be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664020,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2021","dateComplaintFiled":"05/30/2025","vin":"1FMJK2ATXLE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission shifted hard between gears. The contact stated an unknown warning light was illuminated and then went off. In addition, the contact stated that the transmission hesitated while shifting between gear and then unexpectedly downshifted. The contact stated that the transmission seemed not to identify the intended gear. The contact stated that the failure had become persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test. The contact stated that when the failure started, the vehicle was taken to the dealer several times, however the failure was not duplicated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 35,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663196,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"05/27/2025","vin":"1FMJU1JT2LE","components":"POWER TRAIN","summary":"i bought a 2020 ford expedition with the 10r80 transmission last july. They have used this transmission since 2017 and continue to put it in vehicles depite having many issues with them. When i was sold this vehicle i was told it had a new transmission just put in it (by another dealership than who i was buying it from)  and the carfax (that i still have) shows that the transmission had been replaced. In the last month or so ive been having a hard shift at 4th and 8th gear. i figured it would be covered under warranty so i take it back to the dealership that did the work. They said it didnt have a new transmission only the cdf clutch was replaced. now when i look at the carfax it only shows the tranmission was rebuilt. Thats Fraud. a dealership shouldnt be able to change a entry. i was only 2231 miles over the powertrain warranty and ford will not help. the part that was fixed only had a year warranty and it just a month past a year since it was repaired. Ford knows this tranmission has problems and should be held accountable. i look forward to hearing from someone.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663255,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2024","dateComplaintFiled":"05/27/2025","vin":"1FMJK1KT9LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. While the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission unexpectedly downshifted from tenth gear to first gear. The contact's wife drove the vehicle to the shoulder of the road. The contact's wife was almost rear-ended by a tractor trailer. The vehicle was driven to the residence with the hazard lights activated. The contact test drove the vehicle and the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. In addition, the contact stated that in 2024, two transmission software updates were performed by the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661118,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"05/15/2025","vin":"1FMJK1MT2LE","components":"POWER TRAIN","summary":"My check engine lights comes on and off reading that it is a failure with the catalytic converter.  Check engine light had been on for 2 weeks I had already called Ford to set up appt. The evening before taking truck in check engine light went off.  I called Ford 5/13/25  that light had gone off do I still take truck in.  Since I received letter for recall, I took truck in for service  .  They say they only need to reprogram the PCM but now they are saying that the Catalytic Converter is bad and needs to be replaced costing $5000.  What is Ford thinking this truck has been nothing but problems.  I told tech that truck has been running accelerated for a few weeks when driving. Problem with check engine light could not be reproduced since it turned off the day before I had appt set.  Rep told me that they just needed to see if they could read that it was the recall issue and they would just reprogram it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2025","dateComplaintFiled":"05/15/2025","vin":"1FMJK1JT6LE","components":"POWER TRAIN,ENGINE","summary":"Transmission has extremely hard downshifting which has required the tea be replaced.  Vehicle will downshift so hard it feels like you have been rear ended.  Vehicle has to be put into neutral and then back into drive.  This is very hazardous.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660632,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"05/13/2025","vin":"1FMJK1PT4LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"The contact owns a 2020 Ford Expedition. The contact stated the transmission was slipping while driving at an undisclosed speed. The contact stated that on one occasion, while her daughter was driving 60 MPH, the transmission started slipping and the vehicle failed to accelerate above 60 MPH. There were no warning lights illuminated. The contact stated that the failure was related to TSB: 23-2120. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The dealer informed the contact that the vehicle needed to be test-driven. The manufacturer was contacted and opened a case. The failure mileage was approximately 85,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660492,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2025","dateComplaintFiled":"05/12/2025","vin":"1FMJK2AT7LE","components":"POWER TRAIN,ENGINE","summary":"This suv has 10 speed transmission that has faulty harsh shifting hesitation, acceleration problem when shifting on highway or in situations when you need to slow down and or accelerate. This has happened many times while trying to get on the highway and switching lanes. I have almost been run over because it stalled someone is going to get killed. I have had the Powertrain control module pcm reprogramed twice and it keeps happening.  Ford is aware of this. They need to get this trucks off of the road!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660535,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2025","dateComplaintFiled":"05/12/2025","vin":"1FMJK1JT6LE","components":"POWER TRAIN","summary":"At highway speed 70mph, I accelerated and the vehicle downshifted to 1st, followed by loss of gear with a loud clunk. Then alarming for transmission. After coasting to about 30mph the teansmission clunked again and powere cane back. Happened while passing a semi truck. This was reproduced multiple times, on demand and I have video documentation. Dealer eventually rehauled the transmission. But now its starting to miss gears / have hard shifts. This transmission is a Huge safety risk.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11659797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2025","dateComplaintFiled":"05/08/2025","vin":"1FMJK1HT9LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 65 MPH and depressing the accelerator pedal, the vehicle turned off and downshifted independently. The vehicle was not diagnosed by a dealer or independent mechanic. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 20V197000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 88,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11658456,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"05/02/2025","vin":"1FMJK1KT4LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that occasionally, while putting the vehicle into drive or attempting to accelerate from a stop, the vehicle first hesitated or jerked before shifting into gear. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the CDF drums and seal in the transmission were faulty and needed to be replaced. Additionally, a transmission strategy download and transmission shift adapt tables needed to be performed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11658238,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"05/01/2025","vin":"1FMJU2AT3LE","components":"STRUCTURE","summary":"The contact owns a 2020 Ford Expedition. The contact stated that upon entering the rear passenger\u2019s side of the vehicle, the folding seat gap hider panel was missing, leaving a deep hole on the floor, approximately 19 inches deep. The contact believed that was a serious safety concern for a small child. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657734,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2025","dateComplaintFiled":"04/30/2025","vin":"1FMJU1JT0LE","components":"POWER TRAIN","summary":"At 45000 miles the transmission started slipping gears, we took into our local ford dealership for a warranty repair. They had it for a month and a half stated the computer just needed reprograming. Well now we sit at 72000 miles and the vehicle needs a WHOLE new transmission. They are stating that due to axial movement of the CDF clutch cylinder bushing it has caused failure of the transmission. My vehicle has  came to a complete stop no warning multiple times in the middle of the roadway, I have been stopped at a red light and when I hit the gas, the car rolled backwards. There were ZERO warning lights, only a hard shift every now and than. The car is currently at the dealership and ford is refusing to help even with multiple other vehicles with this same issue. They have sent me a 10k bill. From my understanding this same transmission has already been recalled in other ford vehicles.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657750,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"04/30/2025","vin":"1FMJK1JTXLE","components":"UNKNOWN OR OTHER","summary":"The rear back up camera has recently been glitching and most times has a solid blue screen when car is in reverse. It was in for diagnostics, report came back stating: Verified customer concern; screen turns blue when vehicle is placed in reverse. Retrieved CMDTC  B115E  08 stored current in IPMB. Verified gear selected matches commanded data in IPMB. Removed and tested circuit with known good camera, and rear view image works each time vehicle is placed in reverse, confirming circuit is good.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657759,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2025","dateComplaintFiled":"04/30/2025","vin":"1FMJK1JTXLE","components":"POWER TRAIN","summary":"When accelerating quickly, such as to pass, the truck feels as if it is in neutral. when the gas pedal is pushed down, the RPMs jump up, but the truck doesn't accelerate. After letting off the gas, the RPMs will drop, there is a loud \"clunk\" in the rear end and then power will be restored. No codes are being stored to diagnose issue. Happens intermittently and all speeds.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657918,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"04/30/2025","vin":"1FMJK1PT6LE","components":"ENGINE","summary":"The contact owns a 2020 Ford Expedition. The contact stated that there was an abnormal rattling sound coming from the vehicle at start-up. There was no warning light illuminated. The vehicle was taken to a dealer and was diagnosed with a defective cam phaser. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle for the failure and a case was filed. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 97,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657180,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2025","dateComplaintFiled":"04/28/2025","vin":"1FMJK2AT6LE","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Ford Expedition. The contact stated that when the A/C was activated, there was condensation pooling on the passenger\u2019s side fuse box, causing the transmission to not be able to shift out of park(P). The contact stated that he was able to start the vehicle. The contact stated that numerous warning lights were illuminated. Additionally, the contact was unable to turn off the headlights. The vehicle was towed to a local dealer, who diagnosed the vehicle and determined that condensation had damaged the fuse box and caused the body control module to fail. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 20-2170 Water Leaking on Right Front Floor After A/C Use (Electrical System). The failure mileage was approximately 63,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656301,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2025","dateComplaintFiled":"04/23/2025","vin":"1FMJU2AT7LE","components":"SEAT BELTS","summary":"Safety recall issued but no parts and no date set. Go on record as stating the safety recall was issued, dealer contacted but no repair available and no estimated date.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656428,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2025","dateComplaintFiled":"04/23/2025","vin":"1FMJK2AT7LE","components":"POWER TRAIN","summary":"The vehicle's transmission shutters upon rapid acceleration, especially at high speeds. It feels like it goes into neutral while trying to shift and jerks into the next gear. The RPMs shoot up and back down when this happens. You can also feel the car lose power (decelerate) when this happens.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11654593,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2025","dateComplaintFiled":"04/14/2025","vin":"1FMJU2AT5LE","components":"POWER TRAIN","summary":"A 2020 vehicle with 80K miles is in need of a new transmission, after having hard shifting problems a few months previous. Rarely used for any towing. Appears to have a defective transmission.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11654596,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2025","dateComplaintFiled":"04/14/2025","vin":"1FMJU2AT2LE","components":"POWER TRAIN","summary":"We have replaced our transmission twice and sending the truck in for a third replacement. The transmission does not run smooth and when it shifts from 3rd to 4th gear it drops into gear very roughly. The last time it did this the TCM also faulted which stuck the truck in 7th gear while driving on a highway. Ford will only replace with the same part in a manufactured condition.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653983,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2025","dateComplaintFiled":"04/10/2025","vin":"1FMJK1KTXLE","components":"POWER TRAIN","summary":"My 2020 Ford Expedition was repaired by Ford (under the power train warranty) in early 2024 for down shifting and loss of power when attempting to accelerate.  That repair took multiple weeks. Last week (March 2025), while driving on the highway at 75mph, the vehicle lost all acceleration and the power train warning light came on.  We pulled over since we could not accelerate.  The vehicle was brought to the same Ford dealership where they diagnosed another transmission issue. The vehicle remains at the dealership until Ford determines an exact diagnosis and how they will proceed. The vehicle has now had two major transmission issues, the second of which occurred at highway speeds.  The vehicle was purchased new in June 2020 and currently has 56k miles.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652562,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2025","dateComplaintFiled":"04/03/2025","vin":"1FMJK2AT9LE","components":"SEAT BELTS","summary":"use this car for business as part of my income. Ford has issued an Advance Recall Notice. In March 2025. I have not been able earn money because of the recall notice. Manufacturer recall number: 25S31 NHTSA Recall number: pending From legal advice, the Advance Recall Notice is for the dealers and is not an Official Recall Notice. Since the notice, I have been unable to rent out my vehicle.  I have another Advance Recall Notice on my other vehicle a 2018 Explorer. I need to make a living. What actions can be taken.? I've called numerous times first to times, no answer phone just rang after initial message. The following times, a human answered after message but i was disconnected or inadvertently put on hold. Then steered to this page. Looking for some assistance. I have 2 vehicles down due to Advanced Recall Notices. I can't afford to have 2 cars down. What is going on here.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2025","dateComplaintFiled":"04/01/2025","vin":"1FMJK1KTXLE","components":"POWER TRAIN","summary":"First my vehicle kept saying service shift system fault, then when the dealership did something to repair that, the next week they told me I need a new transmission. This put my family of seven at risk because the transmission started stalling while we were going on a trip and also had a hard time shifting to different gears and would make a clunking sound. We also started rolling backwards down a hill and barely made it up the hill. The car also started stalling while I was driving it on the interstate which almost made us get into a multi car accident at night. When I took my vehicle to one ford dealership they told me it was the transmission but when I took it to a different one they told me something else just for them to fix it and then a week later tell me it\u2019s the transmission. My Expedition has been at the Ford dealership for over two weeks now because I\u2019m trying to get goodwill assistance from the Ford corporate office. The warning sign that came on was service system fault and a wrench light.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651983,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"04/01/2025","vin":"1FMJU2AT5LE","components":"POWER TRAIN","summary":"The Shift Cable is not seating correctly causing the vehicle to slip out of gear. This mostly occurs if you are at cruising speed and then accelerate to pass a slow vehicle. The Transmission slips out of gear and then you have to decelerate to allow it to find gear. It also makes a hard clunking noise when shifting out of park into drive. This is the same exact issue that was recalled for the police versions. However, my vehicle has the exact same issue and concern, verified by the Ford Technician. Mine is not covered under the recall as it only covers Police versions. So I was asked to pay $9,859 for a new transmission. I am 6,000 miles outside of warranty and have no vehicle to drive now as my 4 year old vehicle is basically totaled over a transmission. Ford Corporate declined any financial assistance even though it is a known product issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652097,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/01/2025","vin":"1FMJU1NT2LE","components":"SEAT BELTS","summary":"The contact owns a 2020 Ford Expedition. The contact received notification of Manufacturer Recall Number: 25S31; NHTSA Campaign Number: (AWAITING); regarding seat belts; however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652138,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2025","dateComplaintFiled":"04/01/2025","vin":"1FMJU1KT4LE","components":"UNKNOWN OR OTHER","summary":"Sunroof explosion while driving on the highway. Loud bang rattled the driver and passenger.  Driver was able to maintain control of the vehicle, but it could have been catastrophic for our vehicle and the vehicles around us if control was not maintained. Our Ford dealer said he has heard of sunroof explosions before. Dealership has the vehicle and is awaiting authorization to repair. Allstate Insurance is also involved. There was no warning anything was wrong. This vehicle was bought brand new (1 owner) and is now 5 years old, has run great and has been properly maintained at our local Ford dealership.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651779,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2023","dateComplaintFiled":"03/31/2025","vin":"1FMJU1KT3LE","components":"POWER TRAIN","summary":"My vehicle without notice just pops into neural and i get a warning on my dash it has happened several times and every time it has happened it has been on a busy freeway. Very dangerous conditions . I have taken into the ford place to get checked out. also my Ford app had notifications.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651491,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2025","dateComplaintFiled":"03/29/2025","vin":"1FMJU1JT0LE","components":"POWER TRAIN","summary":"While driving on a highway at approximately 40mph, attempted to pass a slower vehicle. I accelerated and the vehicle dropped down in gear, started shuddering, lost power and the MIL light started flashing. I pulled to the side of the road and the vehicle shifted into another gear and seemed to operate normally. Vehicle is currently at the Ford dealership, where they say that I need a new transmission.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650935,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2025","dateComplaintFiled":"03/26/2025","vin":"1FMJK1KT2LE","components":"POWER TRAIN","summary":"Transmission, it is available for inspections. Loss of acceleration power while at interstate speed, the otr driver behind us could barely stop quick enough. Two more occurrences happened same trip while driving from New Orleans to Lake Charles. Driving 75 in left lane, took foot off accelerator to coast and navigate into right lane and while transmission was supposed to be downshift, I lost power again and watched my RPM\u2019s rise suddenly. Ford dealership ran diagnostics, and told me the valve body needs replaced at roughly 2k, I am 15000 out of warranty and they acted like they knew but wouldn\u2019t help me. An independent transmission dealer in Lake Charles told me to trade the vehicle in or put a 2025 ford transmission in at 7k, the problem is, I don\u2019t have that kind of money, and this should absolutely not be happening at 85k miles. He insisted the transmission was damaged and dangerous to be driving, and this is prevalent with the type of transmission in fords and chevy\u2019s from 2019-2024. No warning lights or alarms came on at the time of these incidents that I recall, honestly I was too busy making sure I didn\u2019t kill my wife and 4 kids. Apparently, this is a well known issue with these transmission, but now I\u2019m faced with having to either trade in a vehicle that I am most likely upside down on, to no fault of my own,  having to purchase a new vehicle that fits my family, or purchasing a 2025 ford transmission at the recommendation of  local transmission dealer, there is no history on ford 2025 transmissions so idk if this the way to go. While I will get this figured out, I am taking the time to express my personal concern and experience in this matter and hope there are no future casualties related to this issue, which I\u2019m afraid Ford will only address if there is, sadly.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650368,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"03/24/2025","vin":"1FMJK1JT3LE","components":"POWER TRAIN","summary":"I was driving my vehicle at 48 mph and went to accelerate; the car slips out of gear and drops into neutral, started smelling smoke. This is the 5th occurrence. Previous occurrence happened while traveling in dark, rainy weather on the interstate. I am lucky that no accident occurred. I had car serviced for this same issue in 8/2024, but they did not fix the transmission issue.   The vehicle is currently at the dealership service department. The dealer has been unable to reproduce the issue as it has happened a handful of times and does not give the service department a diagnostic code upon diagnosing. The dealer service department inspected the vehicle and is saying that I need a whole new transmission, although the first time I took it in for the same issue they fixed the throttle body, which is completely unrelated to the transmission. At the time of all of the incidents, the car flashes a \"system fault/failure\". It happens so quickly I cannot remember exactly what it says. When service department tries to diagnose there are no diagnostic codes. No warning symbols appear on dash after car is shut-off and restarted.   This seems to be a known issue with Ford 10-speed transmissions (10R80). Why have they not had to recall these? I am lucky that I have not injured in these incidents. Are they waiting for someone to get critically hurt??","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11649150,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2025","dateComplaintFiled":"03/18/2025","vin":"1FMJK2AT8LE","components":"Carry Handle, Shell, Base","summary":"The infant base was installed according to manufacturer guidelines in the rear seat of the car. Upon our testing of the stability of the infant seat when placed into the base, we realized that the seat can be pulled up from the rear connection point of the base, causing that connection to separate. Thinking perhaps this was caused by our error in connecting the infant seat to the base, we revisited the manufacturer guidelines to properly connect the infant seat to the base. Again and again we connected the seat to the base, pulled up on the handle of the seat, and were absolutely horrified and shocked to realize that the infant seat released from the rear connection of the base every time. The front connection of the seat to the base did not release, so the entire seat did not fully detach from the base, but it did partially detach with just an upward force on the carrying handle. I am happy to share videos, but I could not get them to attach to this report.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Child Seat","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":11647916,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2024","dateComplaintFiled":"03/12/2025","vin":null,"components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to a local dealer who diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle lost motive power with the check engine warning light illuminated. The contact returned the vehicle to the same dealer. The dealer diagnosed the vehicle and determined that a hose on the transmission had not been installed correctly. The vehicle was repaired; however, the failure reoccurred two more times, and the vehicle was returned to the same dealer. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 99,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"02/18/2025","vin":"1FMJK1HT3LE","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2020 Ford Expedition. The contact stated that the front headlights were very dim while in use. The vehicle was taken to an independent mechanic and the contact was informed that the projector inside the headlight assemblies were defective, causing the headlights to not illuminate as needed. The contact was provided an estimate for the repair. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643141,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2024","dateComplaintFiled":"02/17/2025","vin":"1FMJU2AT5LE","components":"POWER TRAIN","summary":"Several times per month, At normal highway speeds, vehicle slips out of gear into first gear. Vehicle also grinds through gears when searching for correct gear. Transmission shifts hard under normal conditions when up shifting to third gear.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643052,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2021","dateComplaintFiled":"02/16/2025","vin":"1FMJK2AT4LE","components":"POWER TRAIN,SEAT BELTS,LANE DEPARTURE","summary":"Hello, my name is [XXX]  and I\u2019m writing in regards to the transmission issues with my Ford expedition. I have reached out to the customer service line and currently my vehicle is at confidence Ford in Norman, OK. I\u2019ve had issues with this vehicle since I bought it New and I\u2019ve tried multiple times to have the transmission repaired. It has been to Patriot Ford in Purcell, OK(No longer in business), Zeke Ford in Purcell, OK (No longer in business) Woody Ford in Madill, OK.I\u2019ve tried multiple times to get it into other dealerships, lastly it has ended up at Confidence Ford, Norman, OK. Due to the nature of the transmission, it has caused multiple problems and almost deadly situations. This vehicle has been stalling out and losing power since the day we bought it.  CUSTOMER SERVICE said that they cannot help us because it is over the hundred thousand miles mark, but I have continued to seek Support and Repair Services since I bought it new in 2021. If you recall during this time, it was after Covid when there was limited resources for repairs and dealerships to offer loaner vehicles or to even rent loaner vehicles. So in the situation of not being able to keep it in service they would give it back.  Before I bought this vehicle new, I owned the exact same vehicle that I had bought preowned from Seth Wadley Ford in Pauls Valley, OK. The previous vehicle had the exact same issues and was a Complete LEMON. The previous vehicle had to be traded in for a new one. We thought that buying a new one hoping It would not be a lemon, and with a warranty that we would not have a problem and that the previous one was a fluke. Sadly it was not. I have almost been T-bone, rear ended and hit head on with my 3 young children in the car on multiple occasions, too many to count. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11642565,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2025","dateComplaintFiled":"02/13/2025","vin":"1FMJU1HT2LE","components":"POWER TRAIN","summary":"The transmission on my Ford Expedition is \"slipping\" and causing safety concern when there is a need to accelerate or decelerate, but the transmission is struggling to shift into 8th gear and then when it finally does, it causes an abrupt jerk. This has put my family in at risk several times, but we had an incident this morning and I decided it needed to be reported. The dealer was able to inspect, diagnose, and confirm that the issue was that the \"CDF drum that holds the gears in the transmission.\" The issue was repaired under the existing powertrain warranty, however, the exact same issue is now occurring again for a second time a few months after the initial repair. This leads me to believe the parts are faulty and need to be replaced with a different/better part. I also want to share that this issue is being experienced by other people that I know who drive newer Fords. There were no warning messages or lights the initial time or this current time.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11642385,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2025","dateComplaintFiled":"02/12/2025","vin":"1FMJK2AT0LE","components":"POWER TRAIN,ENGINE","summary":"While driving on a highway at approximately 70mph, attempted to pass a slower vehicle.  I accelerated and the vehicle dropped down in gear, started shuddering, lost power and the MIL light started flashing.  I pulled to the side of the road and the vehicle shifted into another gear and seemed to operate normally.  Vehicle is currently at the Ford dealership, where they say that I need a new transmission, due to the CDF drum failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11641802,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"02/10/2025","vin":"1FMJK1HT7LE","components":"SEAT BELTS","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while driving on the highway at 30 MPH with his wife seated in the front passenger\u2019s seat, the seat belt snapped into the socket of the door and was no longer able to be used. The contact stated that the seat belt failed to expand or release from the buckle. No warning light was illuminated. The vehicle was taken to a local dealer however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11639583,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2024","dateComplaintFiled":"01/30/2025","vin":"1FMJU1HT2LE","components":"POWER TRAIN","summary":"The transmission has been having problems for a year. Ford changed the valve plate in transmission due to hesitation and then jerky gear shifting. Problem is still happening. Car hesitates when shifting gears and then jerks. Sometimes the car will no shift gears and go when needed. Almost got in a wreck because it would not accelerate.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637927,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"01/23/2025","vin":"1FMJK2AT4LE","components":"ELECTRICAL SYSTEM","summary":"The rear camera started to work intermittently, when taken to the dealer it was not on the recall list, when I believe it should have been.  Dealer could not identify which of (4) possible cameras where in the vehicle by the VIN, stating he had to disassemble the car to visually identify which camera it was.  Why wasn't this VIN included in the recall when Ford can't even identify which camera was in the vehicle when manufactured. Looking forward to your response.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637758,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2023","dateComplaintFiled":"01/22/2025","vin":"1FMJU1PT3LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at approximately 5 MPH and depressing the accelerator pedal, the vehicle was hesitating and then hard shifting into gear while gaining forward momentum. The contact stated that the hard shifting and hesitation had occurred at various speeds. Additionally, the contact stated that the vehicle had started to hesitate while shifting into drive(D) or reverse(R) after a cold start. The contact stated no warning lights were illuminated. The contact stated that the failures were intermittent but were occurring more frequently in the past several months. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the TCU needed to be re-flashed. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11636037,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"01/15/2025","vin":"1FMJU1JTXLE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 60-65 on the highway, changing lanes, the accelerator pedal was depressed, but the transmission unexpectedly downshifted from eighth gear to first gear. The vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The message to \u201cService Immediately\u201d was displayed and then turned off. The vehicle was taken to the local dealer, and the computer was reset. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634520,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"01/07/2025","vin":"1FMJU2AT6LE","components":"SERVICE BRAKES","summary":"The driver's side front brake line is positioned too close to the steering column at manufacturing.  This is causing the steering column to wear a hole in the metal brake line tube ultimately causing a loss of brakes.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633028,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2023","dateComplaintFiled":"12/30/2024","vin":"1FMJK2AT9LE","components":"UNKNOWN OR OTHER","summary":"The under carriage splash guard gets wet keeps tearing off. It is made of a felt material and it is a widely known problem. I have replaced 1 already and the 2nd has now failed. The is a safety issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632644,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"12/27/2024","vin":"1FMJU1HT0LE","components":"ENGINE","summary":"On Monday, December 16, 2024 I brought my vehicle in for diagnostic services due to a 'metal on metal' noise causing a vibration in the gas pedal, and loss of power when vehicle reached 2000 rpms. This vehicle is hazardous to drive and leaves the vehicle behind me without any indication that my vehicle is experiencing a loss of power and is slowing down abruptly. The vehicle began hard shifting at approximately 30-40k miles, and the dealership stated they were unable to duplicate the problem and did not document my complaint during my inquiry at oil changes. Although there is a technical service bulletin to address this concern, as an individual with Master of Science in Engineering Management educated in Safety, and currently serving as a volunteer of the Federal Aviation Administration Safety Team, I am requesting a thorough investigation of the vehicle's performance in this current condition as well as any other previous vehicle crashes that may have occurred as a result of this issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632736,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"12/27/2024","vin":"1FMJU1HT7LE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2020 Ford Expedition.  The contact stated that while driving at an undisclosed speed, the vehicle jerked and the check engine warning light illuminated.  The vehicle was taken to the dealer where it was diagnosed with a failed catalyst converter.  The contact was informed that the catalyst converter needed to be replaced.  The vehicle was not repaired.  The failure had occurred on three separate occasions and the catalyst converter was replaced by the dealer.  The manufacturer was made aware of the failure but did not assist.  The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630489,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"12/13/2024","vin":"1FMJK1HT8LE","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Frequently when driving my 2020 Ford Expedition max the transmission slips out of gear causing it to go into neutral and put me in a position when i am unable to accelerate my vehicle.  This happens mostly on the freeway when we are driving 65 MPH and greatly endangers the safety of my family. Reading several on-line forums indicates this is a common problem and should be fixed via a recall.  Also, my dashboard viewing screen often turns black for no reason  when using or simply does not turn on.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630528,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2024","dateComplaintFiled":"12/13/2024","vin":"1FMJU1JT7LE","components":"POWER TRAIN","summary":"The transmission in the car caused a complete loss of power. The car stopped in the middle of the street and was almost rear-ended. Our infant son was in the car at the time. We were very worried about our safety. The \"see manual\" warning light flashed on the screen. We had to place the car into neutral and was able to finally make it to a safe location.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11629111,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"12/05/2024","vin":"1FMJU1HT6LE","components":"POWER TRAIN","summary":"While driving in the city or on the highway when accelerating, the car will lose power almost like it shifted to neutral - pressing the gas does not do anything then all of a sudden the expedition will rapidly catch gear causing the car to jerk all of the passengers. It is very unsafe and we have almost been rear ended due to this. It is extremely unsafe and scary. I notice it happening frequently on the highway if you accelerate to enter the highway or to pass another vehicle but have also noticed it in the city at lower speeds. Almost every time in 4th gear and 7-8th gear on the ten speed automatic 2020 ford expedition. I took it to ford where they said there were no recalls. When this happens a lot of pop ups on the dash board pop up and then quickly go away. Service transmission. Service powertrain. Loss in power. Just to name a few.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628655,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"12/03/2024","vin":"1FMJK2AT1LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while driving at 50 MPH, the vehicle suddenly down shifted on its owns rapidly reducing vehicle speeds. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 74,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628256,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"12/02/2024","vin":"1FMJK1JT4LE","components":"POWER TRAIN","summary":"Transmission jerky and randomly kicks out of gear on higher speed creates dangerous situations on highway.Previously reported problem!Ford failed to repair despite multiple requests!Putting my family in danger!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11626333,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2024","dateComplaintFiled":"11/20/2024","vin":"1FMJU1HT0LE","components":"POWER TRAIN","summary":"The transmission slipped out upon acceleration.  I was trying to move out of the way of emergency vehicles when the transmission lost all gear numbers and \"Service Transmission\" popped up on the screen. I depressed the accelerator and the transmission went to gear 1 and then went back to the appropriate gear number 5. This has been happening now for over 2 years off and on. I tried to have the dealer diagnosis it before 60,000 and they couldn't find anything wrong. I have talked to multiple people who have expeditions as well and they are experiencing the same issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625877,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2022","dateComplaintFiled":"11/18/2024","vin":"1FMJK1KT8LE","components":"POWER TRAIN","summary":"We have experienced the problems of bad shifting, error codes, sudden deceleration, lack of acceleration and the vehicle going into \"limp mode\" over the past three years.  These events have been extremely dangerous as they have occurred at highway speed multiple times and have occurred while towing a boat.  We had taken it into the dealer in in September of 2022 and the dealer claimed they could not find a problem.  It should be noted that the vehicle was under warranty at the time.  We continued to experience the problems and took it to a different Ford dealer last week and they found the problem and stated the vehicle was subject to a TSB about the transmission and said the transmission must be replaced. And it was not covered by warranty or recall.  I have researched the issue and there are hundreds of complaints about Ford's 10 speed transmission having problems. This is a dangerous problem and Ford is aware of it and will not take responsibility.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11626042,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2024","dateComplaintFiled":"11/18/2024","vin":"1FMJK1MT2LE","components":"POWER TRAIN","summary":"Vehicle does not shift properly usually during  gears 3-7 and it skips and jerks really bad and it loses power. It happened as I was entering expressway and vehicle lost power and I almost got hit by a tractor trailer from behind.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11626040,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2022","dateComplaintFiled":"11/18/2024","vin":"1FMJK1MT2LE","components":"SEAT BELTS","summary":"Every time I put seatbelt on in passenger side it locks up and it stays in that position until I take it off. I can pull on it and it will not move at all I will unusually have to take it off and put on again just for the same thing to happen.this happens with front seats belts not sure if back ones do the same I just know I can not put on back seat belt it\u2019s seems they are made for kids only.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625220,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2023","dateComplaintFiled":"11/14/2024","vin":"1FMJK1JT8LE","components":"UNKNOWN OR OTHER","summary":"The rear backup camera intermittently displays a blank or distorted image.  I noticed online that there was a recall (20V575000) as follows.  However, my Ford dealership says they are not honoring it for my vehicle.  Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"11/11/2024","vin":"1FMJK1JT9LE","components":"ELECTRICAL SYSTEM","summary":"rear back up camera does not have guide lines.  Camera works, but does not have the guide lines that move when you back up.  I bought the vehicle used.  I checked other 2020 expeditions and they have the guide lines on the display.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624453,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2024","dateComplaintFiled":"11/10/2024","vin":"1FMJK1MT8LE","components":"UNKNOWN OR OTHER","summary":"Vehicle is at 53k miles and the blower motor already has failed. No cool air to the entire rear portion and intermittently no airflow to the front.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624139,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2024","dateComplaintFiled":"11/08/2024","vin":"1FMJU1HT0LE","components":"POWER TRAIN","summary":"I have experienced on multiple occasions when driving that the transmission doesn\u2019t know what gear to go to when shifting. If I accelerate and have to let off the gas because traffic is slowing down and they start going again the transmission doesn\u2019t know what to do and no matter how far you push the pedal the engine doesn\u2019t do nothing. The transmission doesn\u2019t kick in and you have to go to the side praying you don\u2019t get hit before it\u2019ll go into gear. This has happened while merging on the interstate and regular traffic and I took it to Ford and they told me it was normal. To me this does not seem normal imposes a severe safety risk.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624180,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2024","dateComplaintFiled":"11/08/2024","vin":"1FMJK1KT2LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle quickly resumed normal operation; however, the failure would soon return after the initial failure. The contact took the vehicle to the dealer and was informed that there were no recalls on the VIN. Upon investigation, the contact discovered NHTSA Campaign Number: 20V197000 (Power Train); which was linked to the failure. The manufacturer was notified of the failure and confirmed that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 97,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623442,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"11/04/2024","vin":"1FMJK1JT8LE","components":"UNKNOWN OR OTHER","summary":"10 Speed Transmission has been rebuilt but did not solve problem. Ford refuses to issue a recall even though they have had many class action law suits and other complaints about this transmission. The issue is: Jerking, Harsh shifting, Lunging, Clunking, Hesitation, and Sudden loss of power. This happens every time it is driven from about a month after it was rebuilt to today. It has never stopped.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"10/31/2024","vin":"1FMJU1JT4LE","components":"POWER TRAIN","summary":"Nothing noted on dashboard. Daily has a hard shift from park to drive. Also has a hard shift occasionally when dropping down a gear after pressing the gas to accelerate.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621931,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2023","dateComplaintFiled":"10/25/2024","vin":"1FMJK1JT8LE","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the electrical system in the vehicle unexpectedly shutdown. The vehicle was driven to several dealers where it was diagnosed and determined that the gate module needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621982,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2024","dateComplaintFiled":"10/25/2024","vin":"1FMJK1MT1LE","components":"POWER TRAIN","summary":"The ten speed transmission that is standard on Ford vehicles of this caliber, has begun to skip gears. There appears to be a delay in switching from fifth gear to seventh gear. The exact same problem occurred on our last 2018 expedition max to the point the transmission was nearly inoperable. This ultimately led to a replacement of the transmission costing $6000. The vehicle became undrivable at that time due to potential hazard of driving and warnings from our mechanic. Our current vehicle has not yet been evaluated by Ford mechanics. The same symptomatic changes are occurring on this car as did the last. The car will go to the mechanics in short order. There is concern that there is a faulty transmission being manufactured due to the same problem occurring in the same make, and model of vehicle only two years apart.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621494,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2021","dateComplaintFiled":"10/23/2024","vin":"1FMJK1HT1LE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 70-75 MPH, the transmission was shifting hard and unintendedly shifted to various gears continuously. The power train warning light was illuminated. The message \"Power Train - Engine Failure - See Owner\u2019s Manual\" was displayed. Additionally, there was an abnormally loud sound coming from the transmission assembly. The message \"Reduced Engine Power\u201c was displayed, and the vehicle failed to respond upon depressing the accelerator pedal. The temperature gauge displayed 285 degrees. The contact was able to veer to the side of the road and allowed the vehicle to cool down. The contact was able to continue driving. The vehicle was taken to the dealer, where the transmission yoke was replaced; however, the failure recurred several times while driving. The vehicle was taken to Red McCombs Ford (8333 I-10, San Antonio, TX 78230) and to Griffith Ford Seguin (1880 I-10, Seguin, TX 78155); where the transmission was replaced and rebuilt several times; however, the failure persisted. The contact stated while driving 75 MPH, the transmission was shifting hard and was continuously shifting from high gear to low gear. The check engine warning light and several unknown warning lights were illuminated. Another driver honked and drew the contact's attention. The contact noticed a trail of white smoke and that there was smoke coming from the engine bay. The contact was able to veer to the side of the road and allowed the vehicle to cool down. The vehicle was taken back to the first dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could no longer assist in covering the cost of the repair. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621385,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2024","dateComplaintFiled":"10/22/2024","vin":"1FMJK1JT4LE","components":"POWER TRAIN","summary":"Transmission jerks.Also transmission randomly drops out of gear at 60-65 m/h which make the vehicle stall.Putting passengers dangerous situations on highway.Very dangerous.Car been in shop twice but no adequate repairs been made.Requested transmission exchange which would take care of problem.Request been denied.Putting my wife and two of my children in danger.This car has 10R80 transmission which notoriously has bad reputation.Mechanic claims could not create issue but however does see some problem with the transmission.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619598,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2024","dateComplaintFiled":"10/14/2024","vin":"1FMJK1HT2LE","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"I was driving 70mph when suddenly a red alert on the dashboard said coolant alert 402 degrees the car was not heating up at all before that. I pulled to the side of the road right away. Smoke started coming out trunk ran and in less than 2 minutes the car was on fire.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618890,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2024","dateComplaintFiled":"10/09/2024","vin":"1FMJU1JT6LE","components":"UNKNOWN OR OTHER","summary":"Transmission failure with gears 2-3-4-5-7. Hard jerking and shifting when attempting to accelerate. Transmission slips while driving especially at stop lights which can cause an accident or rear end accident.  Putting other drivers at risk by not being able to fully control acceleration of vehicle coming on or off highway ramps. Ford dealership and dealership of purchase has been made aware of issues with vehicle. Gear shift failure as well has service wrench appears when troubles start and continue. Issues 1st appeared in April of 2024.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618650,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"10/08/2024","vin":"1FMJU1JTXLE","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"I read that there is a recall on 2021/2022 Fords with Eco Boost but not the 2020. I have had my vehicle into the dealership multiple times due to misfires and loss of all power which has almost caused multiple accidents on the interstate. I accelerate to get into the left lane and lose all power and do not get power back until my vehicle decelerates down to around 40 mph/or a lower gear, causing semi\u2019s and other vehicles to have to slam on their brakes so that they do no run into the back of me. It idles very roughly and overall has been the worst vehicle mechanically that I have ever owned. The dealerships always say they cannot find anything wrong with it or cannot reproduce it but it happens on a daily basis and keeps getting worse. I have had the transmission updated, changed the cool packs, and changed the plugs which has not helped at all. I want to know why the 2020 Expedition is not included in this recall?  This is the most expensive vehicle I have ever purchased and I would expect it to run smoothly with no issues and I am very disappointed. Not only disappointed in the vehicle, but in Ford itself for not acknowledging this issue. I have read many complaints from other customers experiencing the same issues and unable to find a fix for it. I would like some answers and for Ford to make things right with my Expedition. I am not able to trade it in or sell it due to having all the issues that it has and frankly I\u2019m not sure I trust Ford anymore or if I\u2019ll ever buy a Ford product again and we have been faithful Ford owners for years. Thank you for your time and I\u2019ll be looking forward to hearing back from you soon regarding this issue. Sincerely, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618722,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2024","dateComplaintFiled":"10/08/2024","vin":"1FMJU1PT3LE","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"My park aid sensor fault comes on without cause and a picture of a car blocks the view to the screen that displays directions from google maps. It comes on suddenly and sporadically and has almost caused an accident several times as I don't know where I am going when this happens. I took my car to the dealership to get this fixed. The dealership charged me $213.79 for the diagnosis and stated that this happens to alert me to a problem related to when a vehicle is approaching on the left or right and the audio component does not work.  In other words, when a vehicle is approaching, the lights on the mirrors flash on but the noise does not present. They then told me that to stop the dangerous flashing of the car blocking my view of the map, that I would be charged almost $800 to repair.  I told them I couldn't afford it and asked if they could just stop the random car display from happening and covering my map. To me, this is much more dangerous than the main quality defect preventing the sounds.  I was told that they were not allowed to disable this malfunction and that it was not considered a quality defect or recall issue. I am currently driving in an unsafe vehicle due to a design flaw in a vehicle that is not yet 4 years old  that I can't afford to fix myself. The fields below don't allow me to enter information. I have not been in an accident yet due to this. It happens at various speeds. My vehicle has about 52000 miles on it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616829,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2021","dateComplaintFiled":"09/27/2024","vin":"1FMJK2AT9LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving approximately 30 MPH, the accelerator pedal was depressed; however, the vehicle hesitated and jolted while shifting gear. The contact stated there was no warning light illuminated. The contact stated that the failure occurred at various speeds while shifting gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle was safe to drive. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 59,158.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2023","dateComplaintFiled":"09/24/2024","vin":"1FMJK1JT2LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"This has happened many times throughout my ownership of the vehicle.   At times, when trying to accelerate into traffic, changing lanes, etc.  The vehicle make a loud clunking noise when it tries to downshift.  The transmission acts as if it has no idea what gear to go into.  A \"system fault\" with a wrench appears on the center display along with an audible alarm.  The vehicle either loses power altogether or it has downshifted into an extremely low gear which brings the rpms near redline.       On several occasions this has put my family in dangerous situations.   We came close to getting in a collision more than once.  It has frightened my daughter who has special needs.       Upon bringing it to ford while the warranty was still in place, they claim they could not replicate the problem.  On the way back home from the dealer, it happened again.  We made ANOTHER appointment for service,  they reflashed the transmission strategy and said it's fixed.  It was ok for maybe a few weeks, but the problem continues.   Now the warranty is up, and we are still stuck with the same issue which is becoming more and more frequent.   Ford will not repair it without charging,  yet this issue existed while the warranty was still in place.  It's a known defect that presented itself while the warranty was still in place.  It was never repaired,  Ford only applied a band-aid to get past the powertrain warranty.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11615773,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2024","dateComplaintFiled":"09/21/2024","vin":"1FMJU1MT6LE","components":"UNKNOWN OR OTHER","summary":"Driving down a highway the right side front trim that extends from the top of the windshield to the front of the luggage rack ripped off and it took a piece of the luggage rack off with it.  It caused the vehicle behind me to swerve to avoid hitting it and nearly caused an accident. My local Ford Dealership told me that there is an active recall # 24S02 currently exists for similar reasons but does not currently cover my 2020 vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11615046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"09/17/2024","vin":"1FMJK1JT9LE","components":"POWER TRAIN","summary":"Driving at non-highway speeds on roads with hills, the vehicle aggressively downshifts occasionally. It isn't all the time, and it is difficult to duplicate, but it feels rough. I believe a TSB has been issued for this issue. It is well documented and should be recalled, as the known issue was repaired in the 2024 model.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614762,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2024","dateComplaintFiled":"09/16/2024","vin":"1FMJU1HT0LE","components":"POWER TRAIN","summary":"Transmission started shifting hard (into and out of park to drive) and (between 3-4 and 7-8 gears).  I brought my concerns to the dealership at the end of 2023 and asked if it could be reprogrammed. The advisor stated that the transmission was going bad and to just keep driving it until it failed because they are seeing a lot of failures. In July 2024 we pulled onto the highway when we attempted accelerate the engine revved to redline and the vehicle stopped accelerating.  When the gas pedal was lifted the transmission started grinding back into gear.  We had to slowly push the gas pedal down to get it home at 30mph.   Every time it downshifted it would stop accelerating.    Ford did a complete transmission replacement.  I also have a 2019 F150  [XXX] ) with 79000 miles on it and it is now showing the same signs of failure with shifting.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614817,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"09/16/2024","vin":"1FMJK2AT8LE","components":"STEERING","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds and attempting to steer the vehicle, the steering wheel would oversteer the vehicle. There were no warning lights illuminated. The vehicle was taken to a mechanic where it was diagnosed that the power steering was overcompensating while steering the vehicle. The mechanic stated that the failure was related to NHTSA Campaign Number: 24E055000 (Steering). The mechanic contacted the dealer and confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613293,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2024","dateComplaintFiled":"09/08/2024","vin":"1FMJU1HTXLE","components":"POWER TRAIN","summary":"From early on, the vehicle had a hard shift from 7 to 8. This was discussed with the dealership and they claimed they couldn\u2019t recreate it. This has been the life of the vehicle. About 6 months ago it began to hard shift in other gears. 3 to 4 being the most common. Then 2 months ago it would slow down, you could hear grinding, then jerk violently forward (finally getting into gear). When we called the dealership to ask they said they would have to look at it. But it was not consistent enough. The vehicle eventually began to slip from gear and jerk forward into gear, everyday.  Almost causing me to be rear ended multiple times. Loosing speed at anytime and causing random speeds with the inability to regain speed until the car \u201cfound\u201d a gear. I would be driving 60 mph and it would find a lower gear and jerk into gear. It needs a whole new transmission. FORD is aware of this issue with the 10R80 transmission. 3.5 eco boost. My car is un driveable now. It fails to find a gear.   A quick Google search will showcase exact stories just like mine with people saying the exact same thing. Harsh shifting. Jerking. Grinding. Loosing speed while driving. FORD didn\u2019t have a fix for anyone. And now new transmissions are the only fix. Please inspect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613123,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2024","dateComplaintFiled":"09/06/2024","vin":"1FMJU1JT3LE","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"The contact owns a 2020 Ford Expedition. The contact stated the windshield wipers were intermittently inoperable. Additionally, the contact stated that while attempting to drive from a complete stop at night, the vehicle failed to respond. The contact stated that the vehicle failed to turn off and was drivable after 15 minutes. The vehicle was driven to a parking spot. The vehicle was then taken to the dealer, where it was diagnosed that the windshield washer line located on the front passenger's side and on the rear windshield had exploded due to washer fluid accumulation. The dealer informed the contact that the failure caused the windshield washer fluid and freon to leak into the dashboard module and onto the front passenger's side floorboard. The dealer repaired the R and R BCM, reprogrammed the RCM communication circuit and the BCM, and installed the Alarm-KE and the R and R auxiliary evaporator cord. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,305.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612359,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2024","dateComplaintFiled":"09/03/2024","vin":"1FMJK1JT8LE","components":"POWER TRAIN","summary":"The 2020 Ford expedition has transmission issues. It will slip gears in the middle of driving, it will stall when trying to change gears from park to reverse to drive. When accelerating the vehicle will rev up in RPMs and drastically drop speed I\u2019ve had to almost come to a complete stop on the interstate driving 70+ miles an hour. There were no lights or warnings that appeared on the dash. We took it to a mechanic to have it inspected and we were told that we need to replace the entire transmission. We contacted the Ford dealer in which we purchased it from and they are not willing to address the issue. I am a mother of four children, and I\u2019m regularly driving in the vehicle to take them to and from school and various activities. I am very concerned about the safety of myself as well as my children. Should we be driving and the transmission completely shut down. Since having the vehicle looked at by a mechanic, the warning signs have now turned on and appear every time I start the vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611790,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"08/30/2024","vin":"1FMJK1HT4LE","components":"SEAT BELTS","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 65 MPH, the driver's side seat belt became inoperable. There was no warning light illuminated. The contact stated that the seat belt would lock but would not retract until the vehicle was turned off. The vehicle was taken to the dealer where it was diagnosed and determined that the seat belt retractor tensioner had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611853,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"08/30/2024","vin":"1FMJK2AT3LE","components":"POWER TRAIN","summary":"Transmission issue hard shifting slipping out of gears","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611566,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"08/29/2024","vin":"1FMJU1JT4LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that the transmission was shifting hard. The contact stated that while driving 70 MPH, the vehicle jerked and shifted hard on several occasions. The contact stated that the Pre-Collision Assist warning light was flashing. There was an abnormally loud sound detected. The contact stated that the failure was related to TSB: 23-2123. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Max Ford of Harrisonville (2502 Cantrell Rd., Harrisonville, MO 64701); but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611107,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2024","dateComplaintFiled":"08/27/2024","vin":"1FMJK1JT3LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"On multiple occasions, our car has lurched out of gear going at fast speeds on the highway. It slips out of gear and the car shakes and then it lunges back into gear. On a few occasions, the gas pedal was also inoperable while the car was \"finding the right gear\". This has been extremely scary for my family when this has happened. The first time we took it to the dealership and they reprogrammed the transmission. Then, it happened again about 6 weeks after the fix, and this time the transmission valve had to be replaced.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611144,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"08/27/2024","vin":"1FMJU2AT5LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610217,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2024","dateComplaintFiled":"08/22/2024","vin":"1FMJU1HT0LE","components":"SEAT BELTS","summary":"The vehicle was in park, with the engine running. The tailgate was open as I was loading a stroller into the back and my infant into a back passenger seat car seat. The driver's door was open, back drivers side door open, and tailgate open. The front passenger's seat belt pretensioner deployed and it sounded as though something hit the vehicle. I walked around the car to inspect for damage and even looked on top of the vehicle for damage. No damage occurred as nothing hit the vehicle. My wife got into the car in the front passenger seat and could not move the seat belt. I walked around and verified that it could not be moved as it was in the rest position with the pre-tensioner deployed.  Issue: Non-event with front passenger seat belt pre-tensioner deployment Available to be inspected: Yes Safety at risk: My wife just had a c-section and if deployed with her in it, would have been much worse. Additionally, cannot use the seat now that seat belt is inoperable. Issue been reproduced: No. The pre-tensioner goes off with explosive charge making reproduction impossible. Warning lamps present: No.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609020,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2024","dateComplaintFiled":"08/16/2024","vin":"1FMJK2AT3LE","components":"POWER TRAIN","summary":"Multiple times our car has experienced issues of transmission stalling while at highway speeds, the most recent Wednesday August 7th upon acceleration on highway car lost power and ability to accelerate, a ticking noise was noticeable, very brief shifting alert came across dash and disappeared quickly, no alert was sent to my phone application. The engine did not completely die, but briefly had no power, after letting off of the gas momentarily and re trying the car shifted hard and began to accelerate again.  We did take our car to the Ford garage in April of 2024 with these very complaints, we were told no such issues were found with our transmission and ended up having to pay a fee despite our car being under warranty.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608246,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"08/13/2024","vin":"1FMJK1HT5LE","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and hesitated, prompting thee contact to pull over to the shoulder of the roadway to turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608041,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"08/12/2024","vin":"1FMJU1HT5LE","components":"UNKNOWN OR OTHER","summary":"Transmission went out due to faulty chip/ A/C went out due to faulty compressor","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606269,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/25/2024","dateComplaintFiled":"08/03/2024","vin":"1FMJU1HT9LE","components":"AIR BAGS","summary":"I was in a head on collision and my airbags did not deploy but my glove box separated from my dash by about 2 inches looking as if they tried to deploy","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606079,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2024","dateComplaintFiled":"08/02/2024","vin":"1FMJK1JT0LE","components":"POWER TRAIN","summary":"Lost control of vehicle\u2026RPMs almost red lined..transmission shifting gears incorrectly","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605771,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2024","dateComplaintFiled":"08/01/2024","vin":"1FMJK1KT0LE","components":"POWER TRAIN","summary":"Vehicle 10 speed transmission issues. 3x in ford dealer for diagnostics and repairs. 3rd time they did a transmission rebuild.  Vehicle was apparently deemed fixed and safe  Since then I have almost had 2 head on collisions with 4kids and 3 adults in the vehicle at a speed of 60mph. I went to pass on a single lane road & as I pulled out and put my foot down on the gas the transmission clunked loud, went into neutral and just revved very high rpms.  I had to pull back in to my lane in which the car behind me had moved up and there was no space. If it wasn\u2019t a head on collision I could have been rear ended.   I also slowed from 70mph to turn a corner and as I started the turn the transmission could find its gear and launched forward.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605772,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2024","dateComplaintFiled":"08/01/2024","vin":"1FMJK1KT0LE","components":"STRUCTURE","summary":"The chrome trim around the center console where cup holders, gearbox are located has peeled. When driving and going to pickup something off the console, the chrome that is peeling is very sharp and has cut myself and my husband.  This is a known issue with people with the same vehicle.   It\u2019s distracting while driving as you get a shock and do not expect that which can cause a motor vehicle accident.  It also poses a danger for people that have a fear of the sight of blood while driving too.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605918,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2024","dateComplaintFiled":"08/01/2024","vin":"1FMJU1JT7LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 30 MPH and attempting to accelerate, the RPMs quickly increased, but the vehicle briefly lost motive power before lunging into gear and gaining speed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter, resulting in damages to the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 61,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"07/31/2024","vin":"1FMJU1KT0LE","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2020 Ford Expedition. The contact stated that there was an abnormal rattling sound while starting the vehicle. There was no warning light illuminated. Upon investigation, the contact linked the failure to the cam phasers. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 83,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605511,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2024","dateComplaintFiled":"07/30/2024","vin":"1FMJK1KT1LE","components":"POWER TRAIN","summary":"When driving down the freeway at about 65 mph, i started to accelerate and the transmission disengaged and all power was lost.  I let off the gas and about 10-15 seconds later the transmission engaged and i could accelerate.  This has happened on two occasions so far.  This could have caused someone to crash into me as all power was lost.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605482,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2024","dateComplaintFiled":"07/30/2024","vin":"1FMJK1HT8LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at approximately 57 MPH, the vehicle unexpectedly downshifted to 2nd gear, slowing the vehicle as if the brake pedal had been depressed. The contact stated that the failure also occurred while the cruise control had been activated. The contact stated that after disengaging the cruise control, the vehicle operated as designed. The contact stated there was no warning light illuminated. Additionally, the contact stated that while the transmission was shifting from a lower gear to a higher gear, while depressing the accelerator pedal, there was an abnormal rattling sound coming from the driver\u2019s side footwell. The contact stated that the \"Shift FYS Fault - Service Required\" warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V444000 (Power Train) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 85,343.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604538,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2024","dateComplaintFiled":"07/25/2024","vin":"1FMJU1HT9LE","components":"ENGINE","summary":"Less than 74,000 miles and coolant hoses split. According to service department they have had an increase in hoses rupturing indicating a fault in the hoses.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604143,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2023","dateComplaintFiled":"07/23/2024","vin":"1FMJK2AT2LE","components":"POWER TRAIN","summary":"AUTOMATIC TRANSMISSION IS FAULTY.  FALLS INTO NEUTRAL AT HIGHWAY SPEED. LOSS OF ABILITY TO ACCLERATE.  POTENTIAL FOR COLLISION.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2024","dateComplaintFiled":"07/18/2024","vin":"1FMJK1KT7LE","components":"SERVICE BRAKES","summary":"The contact owns a 2020 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the vehicle jerked violently. The brake warning light was illuminated. Additionally, the contact stated that when the vehicle was started, there was a burning odor emanating from underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,550.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2022","dateComplaintFiled":"07/18/2024","vin":"1FMJU2AT5LE","components":"POWER TRAIN","summary":"I bought a 2020 Ford Expedition 2 years ago and since the first day I have had issues with the transmission. I will be driving on the highway, and it will throw me into a lower gear, and I cannot accelerate or do anything until a loud bang is heard and the transmission goes back into the correct gear. I have had the expedition into the dealership and each time been told there is nothing wrong with it.  I came across a lawsuit for F150 for the same issue and brought it to the dealerships attention and they told me they did not know anything about that and that nothing was wrong with my Expedition. I finally caught what it does on video and sent it to the dealership and they stopped responding to me after I sent the proof over. This has put not only myself but my children and husband in danger. When this happens, a wrench pops up on the display screen and then goes away.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600925,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2024","dateComplaintFiled":"07/10/2024","vin":"1FMJK1KT1LE","components":"POWER TRAIN,STRUCTURE","summary":"Issue is with Ford 10R80 transmission.   While at freeway speeds ( 60/65 MPH) transmission is engaged in 8th/9th gear and you command vehicle to downshift to a passing gear (3rd for example) with a 3/4 throttle input - the gear indicator light shows 1st gear ( which is not possible going 60MPH ), but the vehicle falls into a false neutral basically loosing all power. The RPMs will rev all the way up, and you have to take your foot off of the accelerator and allow approx. 5 seconds of \"coasting\" before the vehicle is able to get itself back into a gear to resume power. This failure happens basically on command, and you aren't able to apply more than 1/2 throttle while driving down the freeway. Reported defect to Peoria Ford who told me no TSB exists for this issue and they aren't able to fix anything because no DTC error codes exist in the computer so I need to come pick up the vehicle. I am not forced out of a Ford rental and back into a vehicle with a known safety defect according to your TSB bulletin 22-2428. Ford needs to recall these unsafe vehicles off the road instead of currently waiting for the warranties to run out on all of them so they aren't liable for repairs. This is a well known/documented safety problem and needs to be addressed ASAP with a nationwide recall. Also, power running boards fail to deploy causing a fall hazard ( my pregnant wife has fallen out and in of the vehicle because the step isnt there.   If referencing the picture below : 1st gear, no power/boost gauge shows 0, vehicle is going 60 MPH on the freeway.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600527,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2024","dateComplaintFiled":"07/09/2024","vin":"1FMJU1KT8LE","components":"AIR BAGS,SEAT BELTS","summary":"The contact owns a 2020 Ford Expedition. The contact stated that when the vehicle was started, the air bag warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the front passenger\u2019s side seat belt buckle tension sensor needed to be replaced. The dealer stated that the failure code for the seat belt tension sensor had been actively showing. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 62,935.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600280,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2024","dateComplaintFiled":"07/08/2024","vin":"1FMJK1HT4LE","components":"POWER TRAIN,ENGINE","summary":"Hard shifting, and loss of sudden power while traveling. Recently purchased. No recalls yet. But having same issue's stayed on law site filed.  vehicle lost power while accelerating to merge onto freeways or cross busy intersections.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598721,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"07/03/2024","vin":"1FMJU1KT8LE","components":"POWER TRAIN","summary":"The transmission does not operate properly. It frequently searches between gears when shifting and then shifts hard into the next gear. It makes loud clunking noises when decelerating. Numerous times when shifting from park to reverse the vehicle lurches. I brought the vehicle to the Ford dealer in March of 2023. The dealer stated they could not duplicate any issue that was not normal. Over time this has gotten worse. I have a second appointment with the dealer scheduled.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597550,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2024","dateComplaintFiled":"06/28/2024","vin":"1FMJU1HT5LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The contact also stated the transmission unexpectedly downshifted while attempted to change gear. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that a case was opened with the dealer. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 87,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596813,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2024","dateComplaintFiled":"06/26/2024","vin":"1FMJK2AT6LE","components":"POWER TRAIN","summary":"While driving in traffic there was what appreard to bre a hard downshift from the transmission that was so violent i felt like i was rear ended. At that time I lost acceleration and a message popped up on my dash that said \u201ctransmission failure\u201d for a few seconds. It then went away and everything started working again with no problem.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596899,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2023","dateComplaintFiled":"06/26/2024","vin":"1FMJK2AT4LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"Incident happens every 1k miles or more. Car is in motion driving. Press down on throttle and transmission drops to 1st gear. A bunch clicking and thumping sounds are heard. Car doesnt accelerate(can be at 70mph), starts to slow quickly until gears change. Also 4H is jerky as well as sport mode. Very unsafe to be traveling on the highway trying to overtake a vehicle and then your car fails.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596484,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2023","dateComplaintFiled":"06/25/2024","vin":"1FMJK1KT0LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 55 MPH, the vehicle independently decelerated. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the failure occurred, the vehicle was shaking and jerking abnormally. Additionally, the contact noticed a grinding sound coming from under the hood. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with transmission failure.  The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596182,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"06/24/2024","vin":"1FMJK1MT2LE","components":"POWER TRAIN","summary":"Vehicle had transmission rebuilt per dealership to fix transmission jerking and skipping/getting stuck in gears both on HWY and regular roads. Since rebuilt happened less than 90 days ago, my Ford EXP. is still doing the same thing.  This past week alone it has happened to me 3 times.  Instance on reg road  going from about 10-15mph to accelerate and pressed on the gas and vehicle would not move and jerked until it shifted and was able to speed up twice this happened between gears 2-4 this happened.  Next time this happened family was on hwy heading out of town while on hwy shifting lanes  vehicle jerked and transmission noises happened louder than other times and vehicle got stuck on gears 6-8 when finally able to move normally.  We were told when the dealership rebuilt the transmission since warranty would not cover a new one, that this should fix the problem or maybe think of trading my truck in for a newer one.(really not the answer I was looking for).  Ford needs to take responsibility for these Expeditions coming out faulty. I had already send to shop right after transmission rebuilt and they could not do anything because they could not reproduce the issue again so here I am 60 days later and again with the same issue","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595063,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/18/2024","vin":"1FMJU1HTXLE","components":"UNKNOWN OR OTHER,ENGINE","summary":"I've taken my car in for over a year multiple times for the same issue. When driving the car will jerk almost as if I've hit a car and power goes down. Many times it fails to go when accelerating after this has happened. The movement of the car is worrisome and the loud noise made can be heard out the car. When this happens the steering locks up and makes it hard to turn along with the power going out. I've been told on each occasion that nothing can be found. It never throws a code, this past weekend while traveling it threw a code TSB #23-2249","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591031,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"05/28/2024","vin":"1FMJU1HT4LE","components":"POWER TRAIN","summary":"While increasing acceleration the vehicle will jerk really hard and the check manual light will come on and act like it\u2019s going to completely stop. When you let off the gas it will take a second but go back to normal. It\u2019s very scary while in traffic","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590859,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2024","dateComplaintFiled":"05/27/2024","vin":"1FMJK1KT2LE","components":"ENGINE","summary":"The vehicle jerks when you accelerate and begins driving.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590446,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2024","dateComplaintFiled":"05/23/2024","vin":"1FMJK1MT4LE","components":"POWER TRAIN","summary":"The 10 speed transmission lost all power and would not accelerate at freeway speeds. The engine was running and was working fine but had no power. Several severe jerks and then power was restored by the transmission. Losing power at freeway speeds almost cause accidents each of the 4 times it happened. Other vehicles had to take evasive action to avoid hitting me. The vehicle is current at a Ford Dealership for diagnostic and repair. I had a Shift System Fault error show on dash as well as See Manual warning as well","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589346,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"05/17/2024","vin":"1FMJU1MTXLE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds, the vehicle jerked significantly. The contact stated that the failure occurred mostly while shifting into a lower gear. The contact stated that the vehicle operated as needed while driving at a consistent speed. Additionally, the contact stated that the transmission was overheating while driving. The contact stated that the failure also occurred while driving in bumper-to-bumper traffic. The power train warning light was illuminated. The vehicle was taken to the dealer several times, where the transmission was rebuilt, and reprogrammed. Additionally, the dealer replaced the transmission fluid and a cooling system valve; however, the failure recurred. The contact stated that on one occasion, the vehicle jerked significantly, causing both the contact and his daughter to feel nauseated and the contact's daughter vomited. The contact stated that while driving on a congested road, the transmission overheated to 250 degrees. Additionally, the contact noticed smoke coming from underneath the front driver's side of the vehicle, and there was a burning odor coming through the vents. The contact stated that he sustained headaches due to the burning odor. The contact veered to the side of the road and allowed the vehicle to cool down. The vehicle was taken to the dealer, and the vehicle temperature was 234 degrees. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that Ford engineers were scheduled to arrive at the dealer to diagnose the vehicle. The failure mileage was approximately 38,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589358,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2024","dateComplaintFiled":"05/17/2024","vin":"1FMJU1HT6LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that the transmission was slipping while driving. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond, and jolted forward while responding. There was no warning light illuminated. Additionally, the contact stated that while depressing the accelerator pedal on several occasions, the vehicle failed to respond, and the engine revved as if the transmission was neutral(N). The vehicle was taken to an independent mechanic, where a transmission flush was performed and the TCM was updated; however, the failure persisted. The contact related the failure to NHTSA Campaign Number: 20V197000 (Power Train); however, the VIN was not included. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589342,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2024","dateComplaintFiled":"05/17/2024","vin":"1FMJK1JT7LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 55 MPH, the transmission slipped and independently downshifted. The contact stated that the failure caused the vehicle to skid. In addition, the contact stated that the manual warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 61,500.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588013,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2024","dateComplaintFiled":"05/10/2024","vin":"1FMJK1KT2LE","components":"POWER TRAIN","summary":"As I was merging into traffic, I began accelerating to get to the same speed as the flow of traffic. My transmission shifted, seemed to search for a gear, and was unable to engage. The transmission slammed in and out of gear and I was unable to gain any speed beyond the 45 MPH I was going and was almost rear ended getting into the I-5 as I could not get up to speed with normal traffic. I had to pull on to the side of the road for the safety of my family due to this continued issue. The \u2018wrench\u2019/check manual light came on. After sitting for a couple minutes I began driving again, it was very jerky shifting through the gears and very delayed between shifts. The vehicle consistently seems confused on what gear it is trying to shift into, then will lose all power and responsiveness for up to 30 seconds before finally placing itself in a gear and resuming normal operations. This happens almost every time we drive the vehicle now, searching for gears, delayed shifting, sometimes it will even catch when the engine is at a higher RPM and lunge forward. This has become a huge safety concern for my family, to the point where the Expedition is parked and only driven by me alone, if it HAS to be. I will not have my wife and family driving in this car until Ford does some sort of recall on this 10R80 transmission. The CDF Drum has a faulty drum sleeve that slides out of place and covers some of the holes the transmission fluid flows through causing a plethora of issues. If it wasn\u2019t a known issue, Ford would not have created a TSB for the KNOWN issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11587432,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2021","dateComplaintFiled":"05/07/2024","vin":"1FMJU1JT9LE","components":"POWER TRAIN","summary":"My car loses power over 55 mph. It lost all power on the interstate almost causing a catastrophic accident. When shifting gears it has a very harsh shift. The transmission and shifts are very loud. The transmission has been repaired previously. Now at 4 years old, the transmission has failed and Ford is refusing to cover the cost of repairs.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586827,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2024","dateComplaintFiled":"05/03/2024","vin":"1FMJK1JT2LE","components":"POWER TRAIN","summary":"Our car keeps losing power.  Ford has replaced the differential, the transmission twice, and had the car between 4-6 months in the last 18 months.  It is now in for its 8th repair.  The car loses power while driving.  It has done it so many times we have lost count.  One of the alerts we get it \"electronic limited slip differential reduce torque\". Sometimes we can continue driving, sometimes we have to pull over and turn off and on the car.  IT started fall/winter of 2022.  The car is at ford again.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586312,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2023","dateComplaintFiled":"05/01/2024","vin":"1FMJK1KT8LE","components":"ENGINE","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated. Additionally, the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with failed front cover seals and an oil leak with metal shavings in the cylinder. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure occurred in July 2023 and the front cover seals failed and were replaced under warranty. The contact stated that the vehicle then had a coolant leak, and the coolant hose was replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585807,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2024","dateComplaintFiled":"04/29/2024","vin":"1FMJK1KT2LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission slipped out of gear and the clutch remained in neutral. The maintenance warning light was illuminated. The vehicle was able to restart on the third attempt; however, the failure persisted. The dealer was contacted and advised the contact to contact the manufacture for assistance. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was 96,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585266,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2024","dateComplaintFiled":"04/25/2024","vin":"1FMJU1HT5LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while his wife was driving 65 MPH, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was restarted. There were several unknown warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission and recommended that the transmission be rebuilt. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22-2428. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584973,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2024","dateComplaintFiled":"04/24/2024","vin":"1FMJK1MT2LE","components":"POWER TRAIN,ENGINE","summary":"Already submitted 2 prior complaints regrading Transmission/Engine  NHTSA ID 11583360.  Vehicle transmission failure. Vehicle is at Ford Dealership for repairs.  Safety risk involved risk of accident.  Problem has been reproduced and confirmed by Ford service advisor. Vehicle is currently at dealership waiting on repairs to be made. It has been inspected by extended warranty advisors and approved for repair.  Vehicle does give any warning when engine/transmission failure occurs.   This has been documented since I bought the vehicle in Sept. 2022  with the dealership.  This is the 3rd or 4th time it has gone into be checked finally when it happened and dealership was able to reproduce they stated that transmission needs to be rebuilt or new one needs to be installed.  Since warranty did not want to cover new transmission they are going to rebuilt it. Before this instance they said it was because transmission failure due to having some sensor reset which did not work.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583943,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2024","dateComplaintFiled":"04/18/2024","vin":"1FMJK2AT4LE","components":"UNKNOWN OR OTHER","summary":"The evaporator hose was faulty and wasn't connected right.  It caused water to settle under the passenger side carpet and mold to grow underneath. Wire wraps along the inside of the door and base floor also have mold. Myself and family breathing in mold spores is a complete health risk. It has been confirmed by a Ford dealership and an insurance representative was contacted who also confirmed.  There were not any warnings  of this failure.  The dealership stated this has been a common problem but has not be recalled for this type of vehicle at this time.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583462,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"04/17/2024","vin":"1FMJK1JT3LE","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The vehicle has had power issues since day 1. Lost power driving 70 on freeway. When we go to start everything flickers and flashes. Take to the dealer and it\u2019s not a problem until it breaks. 4/5 years of this issue!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583360,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2024","dateComplaintFiled":"04/16/2024","vin":"1FMJK1MT2LE","components":"POWER TRAIN","summary":"I had my 2020 Expedition looked at for transmission issues.  Vehicle at times gets stuck and gears do not shift which causes vehicle to lose power both on the HWY and regular streets.  I took into dealership on 3/20/24 they said they would have to get transmission module reset as this is a known issue with the expeditions. Well here I am 3 weeks later and vehicle is doing the same thing when I was driving down the street and attempted to switch lanes vehicle would not go into gear and sounded like something was breaking off of it. It has done this 3 times within the last 10 days.  Vehicle at dealership now and tech is saying they can not reproduce issue so they can not fix.  I told them I have done research on this issue and states that it could be selenoids.  This is not something normal that should be happening to a 2020 expedition. Transmission issues were we can get injured from vehicle malfunctioning.  I was stuck in the middle of an intersection when vehicle transmission malfunctioned on this occasion. other instance family was on the HWY  their is no warning to when this is going to happen and speed is not a factor since it has happened on HWY and street driving.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583199,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2024","dateComplaintFiled":"04/15/2024","vin":"1FMJK1KT9LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"Vehicle is slipping back into natural when driving. Vehicle losses power and won't move almost causing me to get hit from incoming traffic.  It's a known problem with ford and should be responsible for the 7k cost for new transmission.. please investigate this.  It's too early for a transmission a fault on a 2020.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11582376,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"04/11/2024","vin":"1FMJK1KT1LE","components":"STRUCTURE","summary":"The contact owns a 2020 Ford Expedition. The contact stated that the front passenger\u2019s side air conditioning tube was leaking fluid, causing the carpet on the front passenger\u2019s side floor to become wet. The vehicle was taken to a local dealer where it was diagnosed but the results were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,185.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580223,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2024","dateComplaintFiled":"03/30/2024","vin":"1FMJU1MT3LE","components":"VISIBILITY","summary":"Moon roof leaking requiring 4,000 in parts and labor to replace the entire system at 40k miles.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580209,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2024","dateComplaintFiled":"03/30/2024","vin":"1FMJK1KT1LE","components":"UNKNOWN OR OTHER","summary":"While driving, if another vehicle passes while on a two line road, the hood will raddel. Getting out and inspecting I see flex in the hood where attached to hydraulic to hold hood up. The weekend I bought our Ford Max, we went to NC, while driving we saw flexing in the hood, at the time we thought it was illusion from reflection from the guard rail.  We continue to have flexing would call it buckling and can hear the hood trying to separate from the latch.   If some one forgets to shut the hood or latching lock fail, the hood will fly up and cause an accident.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578454,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2024","dateComplaintFiled":"03/20/2024","vin":"1FMJK1JT9LE","components":"POWER TRAIN","summary":"I was driving on the highway and suddenly it felt like a hard shift and the vehicle was in what seemed to be neutral (I was pushing the gas, engine revving) but no forward motion.  At 70 miles an hour in traffic, it was very dangerous.  I have 70k miles so I would not expect problems of this nature.  There was no warnings prior to this.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577676,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2022","dateComplaintFiled":"03/15/2024","vin":"1FMJK1MT2LE","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"The transmission is skipping or jerking randomly. It has happened several times while driving on the expressway and when driving on the regular roads.  It is concerning that this is happening more often which puts my and my family's lives at risk when we are driving at high  speed on expressway and vehicle will jerk and gears get stuck which can cause me to get hit by another vehicle or semi truck.  There is no warning that this is going to happen.  I bought the truck in Sept 2021. It happened to me in May of 2022 and has been happening more often now. I took truck to dealership on 3/13/24 and service adviser just told me that they know this is common in the expeditions but that the transmission module needed to be reset.  I asked if this covered under warranty since it is known issue and should not be happening to brand new vehicles.  I also spoke to a friend who has a similar expedition and this has happened to them where their vehicle has left them stranded for transmission jerking all of a sudden.  Ford needs to fix this issue. I should not have to pay for Ford to recaliberate the module to get the transmission to work properly.   I also had them check my radio screen because it keeps going to a black screen and/or gets stuck on the rear camera not having access to anything on the screen.  I was also told by advisor that they had to put a new module in it because again this is a known issue on the computer screen as well.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2023","dateComplaintFiled":"03/04/2024","vin":"1FMJK1MT0LE","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Timeline of Recent Issues and Service Dates:   Date Repair Order Date Invoiced and Picked Up Mileage Issues [XXX] [XXX] 21,735 Oil Change; Transmission; Sunroof; Gas Gauge; Door Seal; Power Running Boards; Park Assist [XXX] [XXX]  30,081 Safety Recall; Power Running Boards; Transmission [XXX] [XXX] 33,909 Wipers, Power Running Boards; Transmission [XXX] [XXX]  35,695 Internal Vent and Control Module; Rear Wiper Blade [XXX] [XXX]  43,912 Transmission [XXX] [XXX] 49,144 Oil Change; Check Up Transmission; Rear Brakes [XXX] Present 49,371 Emergency Break Down Mountains- Powertrain and Electrical Issues     [XXX] Routine maintenance service at Mark Ficken Ford, including an oil change, tire rotation, and rear brake work. Video documentation confirming the vehicle's good working order post-service.   [XXX]: Vehicle experiences severe issues while on a family trip, including shaking, flashing check engine light, and loss of power in the gas. Attempted restart at BP Station after a 20-minute break; vehicle runs smoothly. Decided to drive to the nearest Ford Dealer for further inspection. Recurrence of issues, leading to the vehicle shaking, stalling, and eventually dying [XXX].   [XXX] Vehicle towed to Asheville Ford for repairs. Contradictory issues identified by Asheville Ford, with additional services recommended. Repairs completed on [XXX].   [XXX]: Vehicle retrieved from Asheville Ford, exhibiting new issues such as delayed engine start, increased engine noise, rough running, and sporadic electronic malfunctions. Video evidence documenting the observed issues. Due to the ongoing and unresolved nature of the issues, the vehicle was dropped off at the Mark Ficken Ford dealership after hours on the [XXX], and keys were securely deposited in the night box, and I Ubered home.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11574665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2024","dateComplaintFiled":"02/29/2024","vin":"1FMJU1HT0LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed and accelerating, the transmission failed to shift above 3rd gear. There was no warning light illuminated. The vehicle was towed to the dealer and a diagnostic test was performed. The contact was informed of the internal failure of the transmission and that the transmission needed to be replaced. The contact stated that the transmission was slipping and shifting hard while accelerating. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and informed the contact that certain 2020 Ford Expedition equipped with the 10-speed transmission were being recalled. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 94,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11573703,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2024","dateComplaintFiled":"02/23/2024","vin":"1FMJU2AT3LE","components":"SEAT BELTS","summary":"The second row passenger seat belt will not retract.  Also, all three passenger seats on the second row would not lock when trying to install a car seat.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11572586,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"02/18/2024","vin":"1FMJU1JT6LE","components":"POWER TRAIN","summary":"The car when accelerating feels like it misses a gear then re catches lurching the car. Also when engaging from park to drive, reverse or neutral the vehicle bucks forward. It has been brought to the dealership for a re learn and that only worked for a couple of days. Scheduled again for it to be looked at. There are no warning messages and the vehicle does this when accelerating at random or when letting off the gas then re engaging to drive. This can pose a huge risk when merging to traffic and day to day driving with my family.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11572431,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2021","dateComplaintFiled":"02/16/2024","vin":"1FMJK1HT8LE","components":"POWER TRAIN","summary":"The vehicle jerks back-and-forth while on the highway at random speeds, and at random times I have had the transmission rebuilt twice and they are still unable to replicate the issue.  when I leave the dealership and drive it for a day, it starts doing it again, jerking and bucking at high speeds and at low speeds so it is very random.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571621,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2024","dateComplaintFiled":"02/13/2024","vin":"1FMJK1KT1LE","components":"ELECTRICAL SYSTEM","summary":"Vehicle rolled back down the driveway by itself.  I have videos shows me parking the vehicle and locking it.  Second video shows the Ford rolling back [XXX]  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571136,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"02/10/2024","vin":"1FMJK2AT2LE","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"When shifting from park to drive or reverse, the car slams into gear and jolts the entire vehicle, sever times while going up a steep driveway at a low speed it slips and grabs into gear, while driving into my home complex the speed is 25 MPH so if i have my foot on the gas no problem but when i coast and let my foot off the gas it will clunk super hard like it almost went into reverse or something because the jolt was that severe, same thing will happen when i accelerate onto the freeway and then let off the gas, I don't think this is SAFE at all, pretty scary to be honest. I have a 2020 Ford expedition.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570849,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"02/08/2024","vin":"1FMJK1NT8LE","components":"ELECTRICAL SYSTEM,ENGINE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? NOT SURE. THERE IS ISSUES WITH THE AUTO STOP/START WHILE VEHICLE IS STOPPED.  How was your safety or the safety of others put at risk? THE ISSUE HAS CAUSED THE VEHILE ENGINE TO SHUT OFF COMPLETELY. THIS HAS OCCURED WHILE STOPPED AT A STOP SIGN, BUT ALSO WHILE TAKING OFF FROM A STOP LIGHT THAT HAD TURNED GREEN.  Has the problem been reproduced or confirmed by a dealer or independent service center? YES  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? AUTO STOP/START LIGHT, BATTERY LIGHT, ENGINE LIGHT ALL ILLUMINATE WHEN THIS OCCURS","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570890,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2023","dateComplaintFiled":"02/08/2024","vin":"1FMJU1JT5LE","components":"POWER TRAIN,LANE DEPARTURE","summary":"Transmission failed multiple times. Caused loss of forward movement and inability to move out of the way of traffic. Caused blind spot sensors to become inoperable. Vehicle would not move and had to push it out of the road and was almost struck by multiple vehicles. Repaired under warranty replaced transmission. Second trans mission has started doing it again. It fails at highway and city speeds. No warning lights Pryor to failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2023","dateComplaintFiled":"02/08/2024","vin":"1FMJK1NT8LE","components":"ELECTRICAL SYSTEM,STRUCTURE,BACK OVER PREVENTION","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? APIM issues causing GPS, Bluetooth, radio, settings and camera to mess up.   How was your safety or the safety of others put at risk? Getting lost on the road without GPS.  Has the problem been reproduced or confirmed by a dealer or independent service center? Yes  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been to a Ford dealership. They were able to recreate the issue. They state the APIM is bad.  We had to have the APIM reset with less than 9k miles on the vehicle.  They are now saying resetting the APIM is not resolving the issue.   Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, this started about 2 months ago. We were just able to get the vehicle looked at this week.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570676,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"02/07/2024","vin":"1FMJK2ATXLE","components":"POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"There are 3 issues going on with my SUV. Each item has been identified or verified at my local dealership. My main issue is that the car occasionally will not go into the correct gear. This mostly happens when I haven't driven the car in a couple of days, and it's cold out. It also shifts hard for no reason. I was informed that there is some sort of transmission issue with my type suv. I never received a recall notice or anything.   Second, my alarm goes off in the middle of the night randomly. The dealership said this was due to a faulty latch on the back of the car. They also said this was a newer issue that other customers have had.   Last, my pre-collision assist will activate when there is nothing around to trigger it. This has happened one time so far.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570185,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"02/06/2024","vin":"1FMJU1HT4LE","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"Hard shift 3rd-6th gear as well as from park to reverse or drive","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570380,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"02/06/2024","vin":"1FMJK1HT4LE","components":"POWER TRAIN","summary":"While driving the car, it would completly lose power at arounf 45 mile per hour. It seems the transmission does not shift correctly. The automobile is completly unsafe to drive. Dealer says it will take 6 to 12 months to repair unless there is a recall (i have not found a recall yet). Thanks","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570151,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/05/2024","vin":"1FMJK1KT1LE","components":"POWER TRAIN,ENGINE","summary":"Traveling on the highway I lost all acceleration, the gas pedal wasn\u2019t functional and the vehicle begins to quickly decelerate, then it corrects itself and accelerates quickly. It has done this a few times already.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569830,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2024","dateComplaintFiled":"02/04/2024","vin":"1FMJU2AT3LE","components":"ENGINE","summary":"Transmission is slipping & failing. Why is this happening on a vehicle that is 4 years old","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569847,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2023","dateComplaintFiled":"02/04/2024","vin":"1FMJU2AT2LE","components":"POWER TRAIN","summary":"Frequent Hard shifting, especially going from 3-4 and 6-7  Frequent Clunking and hard shift from Park to Drive or Park to Reverse  While traveling in the interstate at approximately 55-60mph, I had to accelerate hard to merge into traffic. After hitting the gas, the vehicle momentarily lost power, felt like it shifted to neutral as I could not accelerate despite hitting the gas. After a few seconds the transmission shifted back and I could accelerate, but it was as the transmission didn't knt what gear to be in and it continued to shift hard before eventually going back to \"normal \"  Set up appointment with local Ford Dealership. They said that the vehicle didn't throw any codes so there was nothing they could do.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569802,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2024","dateComplaintFiled":"02/04/2024","vin":"1FMJK1KT2LE","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"Transmission shifts from 3rd to 5th gear very hard and downshifts from 10th to 8th very hard also.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11568666,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2024","dateComplaintFiled":"01/29/2024","vin":"1FMJU1JT4LE","components":"UNKNOWN OR OTHER,VISIBILITY","summary":"Panoramic moonroof suddenly exploded in a car wash during the high pressure air drying. Thankfully the sunshade was closed and my 3 children sitting in the middle row were not sprayed or hit with the shattered glass, water or air from the car wash and were not seriously injured. Ford clearly knows there is a problem, and I\u2019ve watched numerous news stories about exploding moonroofs and I want to know if NHTSA will re- investigate this known problem and huge safety risk.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11568517,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"01/29/2024","vin":"1FMJK1KT6LE","components":"POWER TRAIN","summary":"We have had continuing issue related to the 10R80 10 Speed transmission that Ford uses in the Expeditions (for us) along as in the F-150's, Explorers, and other vehicles. We had repair under warranty and now the issue is back doing the exact same issues as before. Multiple people that we know with this transmission also have shifting/hard engagement issues, have had work done, then the issues come back.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11568236,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2024","dateComplaintFiled":"01/27/2024","vin":"1FMJK1HT8LE","components":"POWER TRAIN","summary":"When driving the vehicle will jerk and lag between gears. At 70 mpg while excelling the car will jerk and some times pop out of gear and slowdown. Sometimes during slow down it does the same.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11566707,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2024","dateComplaintFiled":"01/20/2024","vin":"1FMJK1PT3LE","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"While I am driving,  or stopping to turn or at the red light the engine turned off completely,  and a warning signs will display telling me to restart my car again,  it is very scary abd dangerous.  It happens 3 times so far where I have to turn on my warning flash lights,  so cars behind me could pass me or wait until I restart and drive again. It happens with no warning","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11566214,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/18/2024","vin":"1FMJK1MT1LE","components":"STRUCTURE","summary":"Front passenger door latch is inoperable from inside in cold weather (below freezing) preventing egress of front passenger without a seperate person opening door from outside vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564820,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2024","dateComplaintFiled":"01/11/2024","vin":"1FMJU1HT0LE","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"My check charging system light came on at a drive thru and the truck put itself in park and shut off. I tried to start it back up and wouldn\u2019t start but the starter keep trying which lead to an electrical fire and the only way to get it to stop was to disconnect the battery. I was not even able to get the truck in neutral to push it out of the way. Even following the steps that it says by pressing both the brake and gas pedal and moving the knob. It would just go back in park. I had to have a tow truck to come remove my truck out of the drive thru is was blocking. My concern is that if this happened in a garage while using the remote start, it could\u2019ve completely caught fire had not, I\u2019ve been paying attention.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564434,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"01/09/2024","vin":"1FMJU1HT6LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"[XXX]  on my way to pick up kids from school in Dallas and take them home. I was driving about 65 mph trying to accelerate to pass an 18 wheeler, to exit. As I press on the gas there was no acceleration. All l hear is motor revving as if I\u2019m in neutral, it feels like it slipped the gears resulting in the inability to speed up. At this point, I\u2019m in front of the 18 wheeler, which is coming up on me while I am unable to accelerate. I have to swerve to avoid him hitting me while nearly hitting the car next to me. Luckily, there wasn\u2019t an accident. It remains this way for about 3 sec & then I take my foot off the gas & try accelerating again & it catches a gear and performs normally. I took it to the dealership & they kept my car for over a month did a complete overhaul on the transmission they said they repaired it & gave my car back. After a few days the same problem occurred. I took my car back & they did a 2nd overhaul on the transmission & gave me my car back. The same day I picked up my car after repairs the same problem happened. I\u2019ve taken my car to a Ford dealership 6 times now for same issue. Currently my car is back at the same dealership & they\u2019re trying to correct the issue. I drive 6 children all under 10 years old home from school every day & I have lost all confidence in my vehicle. I\u2019m terrified when driving on overpasses, merging or trying to switch lanes, I never know when it will happen. As a result of my fear of this happening with the children, I try to avoid driving on highways at all with them, which is very difficult for picking them up. I filed a lemon law claim but don\u2019t qualify. I have written letters to manufacturer, sent videos of dash when transmission failing so they could see the error codes & gauge\u2019s but they can\u2019t seem to fix it. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11563396,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2024","dateComplaintFiled":"01/03/2024","vin":"1FMJU1HT4LE","components":"POWER TRAIN","summary":"Transmission lost power, revved up high and wouldn't shift into gear.  All this happened while driving.  Taking to Ford dealership for a second time for the same thing.  Car is equipped with the 10R80 transmission.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11563017,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2023","dateComplaintFiled":"01/02/2024","vin":"1FMJU1MTXLE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated when the vehicle was first started, the vehicle hesitated before shifting out of park(P) into drive(D). The contact stated that the vehicle also hesitated while driving at various speeds and then jolted into the next gear. Additionally, the contact stated that after reversing down the driveway and attempting to shift reverse(R) to drive(D) the vehicle hesitated and was still rolling backwards after the contact had shifted to drive(D). The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 36,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11563109,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2023","dateComplaintFiled":"01/02/2024","vin":"1FMJU1KT7LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 60 MPH and depressing the accelerator pedal, the RPMS increased; however, the vehicle failed to respond and downshifted. The message \"Transmission Fault\" was displayed. The contact was able to veer to the side of the road. The contact stated that after 15 minutes, the vehicle made an abnormal clunking sound and shuddered while the transmission shifted into gear. The contact continued driving at low speeds. The dealer was notified of the failure. The dealer informed the contact that the failure was a manufacturer\u2019s defect; however, the vehicle was not covered under warranty due to the mileage. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 65,600.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11560437,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"12/16/2023","vin":"1FMJU1HT3LE","components":"ENGINE","summary":"The transmission jumps when putting it in park or reverse or when driving and switching gears. This is a well known issue with this vehicle. Ford has done nothing to correct it. It\u2019s a safety issue as I went to Pass and my car stalled on the highway and did not switch gears. I do not feel to be responsible for paying for a repair that is happening everywhere.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11558535,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2023","dateComplaintFiled":"12/05/2023","vin":"1FMJU1KT2LE","components":"POWER TRAIN","summary":"When you rapidly accelerate the power train slips into neutral and you lose power and the engine revs. Let off accelerator and it reengages. The first time I got a warning \u201cwrench\u201d and error message in the Ford Pass app.The next several times no \u201cwrench\u201d or error message. Ford knows the problem exist. They have TSB 23-2249 out that list all covered year and models that the problem can exist on as well as repair instructions. This problem is a  safety hazard if you are attempting to enter onto the interstate and you lose power.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11558117,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"12/02/2023","vin":"1FMJK2AT9LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"I purchased this vehicle used, I started having transmission issues here and there and now it's more frequent. I travel from Houston tx to Katy Texas weekly and travel on I-10, the most dangerous road in Houston with my 9 year old daughter and 2 year old son. There have been several times where I was almost rear ended because the vehicle shifted gears and when I would push the accelerator the vehicle would do nothing and just glided. Yesterday traveling to Katy, it happened again but only this time the vehicle didn't shift back into gear for a longer period of time and again almost causing us to get rear ended. I have taken my vehicle to Ford only to tell me that they test drive it and nothing happened so they were not able to fix anything. I have read several complaints about this issue with the 10 speed transmission but nothing is being done about it. This is supposed to be a safe family vehicle on the road but instead it's a DEATH trap waiting to happen. Please, please, please look into Ford being held responsible for this issue that should be fixed. Thank you for your help.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11557822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2023","dateComplaintFiled":"12/01/2023","vin":"1FMJK1KT9LE","components":"ENGINE","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 10 MPH, the vehicle shuddered with the check engine warning light illuminated. The contact stated that the failure also occurred while the vehicle was idling. The vehicle was taken to the dealer, where diagnostic codes: P0011, P0012 and P0016 were retrieved. The dealer determined that the crankshaft chain was stretched and needed to be replaced in bank #1 and bank #2, along with the pretensioners and phasers. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,800.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11557645,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"11/30/2023","vin":"1FMJU1HT5LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 75 MPH, the vehicle suddenly shifted into neutral independently. The contact was able to pull over to the shoulder of the roadway, after which the vehicle returned to normal functionality. However, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was taken to another dealer, who was also unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11557206,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"11/28/2023","vin":"1FMJK1KT9LE","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while operating the vehicle, there was an abnormal rattling sound coming from the engine with the check engine warning light illuminated. Additionally, the vehicle experienced jerking and shuddering while shifting gear with the Power Train fault message displayed. The vehicle was taken to the local dealer who diagnosed that the camshaft timing chain, phasers, and variable valve timing solenoid were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 91,034.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11557078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2023","dateComplaintFiled":"11/27/2023","vin":"1FMJK2AT3LE","components":"POWER TRAIN","summary":"Driving down road went to pass and lost all power almost causing a collision. Then transmission reengaged.with a very loud thud. Vehicle continues to do this and has done this since day. One randomly when downshifting usually around the eighth gear.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11556571,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2023","dateComplaintFiled":"11/23/2023","vin":"1FMJK1JT0LE","components":"ENGINE","summary":"The transmission keeps slipping while driving. It has been happening for over 6 months. Continuous visits to FORD and they are unable to find the problem. Now, we noticed our transmission temperature is rising to 240 degrees.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11556200,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"11/21/2023","vin":"1FMJK1HTXLE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at various highway speeds, the transmission malfunctioned, causing the vehicle to suddenly decelerate. Additionally, the transmission abruptly shifted into gear and while attempting to accelerate from a stationary start, the engine revved very high causing the vehicle to abruptly lunge forward. The vehicle was taken to the local dealer who rebuilt the transmission on two separate occasions, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11555518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2023","dateComplaintFiled":"11/16/2023","vin":"1FMJK2AT4LE","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"APIM failure which results in loss of screen and information that has safety related items. Ford should provide a recall on all failed units. Customer forums have many complaints about this item.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552585,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2023","dateComplaintFiled":"10/30/2023","vin":"1FMJU1JTXLE","components":"POWER TRAIN,ENGINE","summary":"Transmission slip in 4A and above gear 4 at speed..hesitation at speed accelerating inconsistent, clunking/jerking from park to reverse when parked.  22\u2019s have lawsuit\u2026don\u2019t understand why 20\u2019s aren\u2019t included.  Need recall","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552249,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2023","dateComplaintFiled":"10/27/2023","vin":"1FMJK2AT8LE","components":"POWER TRAIN","summary":"Routinely the vehicle shifts erratically, can't seem to find the right gear, and loses power. I am surprised that I have not been rear-ended yet as the vehicle loses power on busy roads and freeways.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552146,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2023","dateComplaintFiled":"10/26/2023","vin":"1FMJK1HT9LE","components":"POWER TRAIN","summary":"Transmission is awful hestiates and is going to cause serious accident.  Latest incident occured on freeway semi started coming into my lane without seeing me and I floored it.  Car hesitated I had to swerve onto the shoulder to avoid the accident.  There have a number of occurneces over the 3 years we have owned the car where we have almost got hit because the car hesitates.  My wife will not let our kids ride in the car because it is unsafe.  Ford has attempted to fix the transmission 5 time and stil has not suceeded.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552143,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2023","dateComplaintFiled":"10/26/2023","vin":"1FMJK1HT9LE","components":"POWER TRAIN","summary":"Transmission has always been faulty in the vehicle.  The vehicle constantly hesitates.  We have had a number of incidents when turning the transmission hesitates and come close to getting hit.  Car hesitates and slips when entering freeway and we almost get rear ended.  Last week I was on the freeway and a semi started to come in my lane I attempted to floor it to avoid a collision and vehicle hesitated and did not take off.  I had to swerve onto the shoulder to avoid the accident.  I have notified Ford 5 times of the problems. Ford has attempted to fix the transmission 3 times and failed every time.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551787,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"10/25/2023","vin":"1FMJK1MT1LE","components":"STRUCTURE","summary":"Driver's door latch inoperable when in freezing weather, potentially blocking egress in emergency situation.  Ford has issued a service bulletin to address this safety concern and engineering (and testing!) flaw, yet will not cover safety concern because car is out of warranty.   SSM 50571 - 2018-2021 Expedition And 2020-2021 Explorer - Doors Intermittently Unable To Lock/Unlock And/Or Difficult To Open In Freezing Temperatures Some 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to water entering the interior door latch lock indicator cable assembly. To resolve the condition, replace the affected latch and cable assembly per Workshop Manual (WSM), Section 501-14. Use the latest level service parts only. APPLICABLE VEHICLES  2020 - 2021 CAR: TW U625N EXPLORER  2018 - 2021 TRUCK: B8 U553N EXPEDITION","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551569,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2023","dateComplaintFiled":"10/24/2023","vin":"1FMJU1JT0LE","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran outside as the car was close to our house and we then called 911. By the time the fire department arrived the car was a complete loss, and my house has sustained minor damages.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550634,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2023","dateComplaintFiled":"10/18/2023","vin":"1FMJU1HT1LE","components":"ENGINE","summary":"While I was driving (in drive) down a busy street, my car suddenly turned off. It was raining at the time, and I managed to coast to the side of the road and turn it back on.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548040,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2023","dateComplaintFiled":"10/03/2023","vin":"1FMJK1KT7LE","components":"POWER TRAIN","summary":"Hard shifts into gears, when accelerating to pass a vehicle vehicle stalls and loses all power even on interstate and will not accelerate until it gets down to 15-20MPH. Almost wrecked several times because of this as I went to pass another vehicle. Very very dangerous at highway speeds. No warning lights or anything came on","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547742,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2023","dateComplaintFiled":"10/02/2023","vin":"1FMJK1KT7LE","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"We were driving on the highway and attempting to change lane when the engine ceased to work properly, the vehicle would not excelerate and a indicator with a crowbar came on. As we begin to steer toward the shoulder of the road we narrowly avoided getting hit by cars behind us. The car then begin to work again. We took it to the dealer who ran a diagnostic and stated there is no problem but the vehicle periodically does this and so our use of it is limited as we are afraid it could cause a fatal accident. The dealer did not inspect any of the vehicles parts and no warning indicator was present prior to the car shutting off. Our vehicle has the V6 turbocharged engine just like the Ford F150.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547247,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2022","dateComplaintFiled":"09/29/2023","vin":"1FMJU1HT8LE","components":"POWER TRAIN","summary":"1. Power train (transmission) slips causing the vehicle to jerk.  Issue is most noticeable when accelerating out of 3/4 gear to 5th and into 10th. Yes available. 2. The vehicle randomly without a noticeable pattern, and when stopped at a light, the engine would shutoff (which is designed with auto start stop) but when stepping on the gas pedal, would not start back up.  It would need to be put in park and push start the motor.  Additionally, when the vehicle is on an angle, even if the emergency break was set while the vehicle is in neutral and then out in park would shift violently when putting the transmission from park to drive or reverse.  3.multiple Ford dealers were contacted for support but the soonest appointment was 90 plus days out.  When the vehicle was dropped off it sat for three days before a call to the manager helped a tech \u201clook\u201d at it.  The fix was a so call update to the onboard computer.  Vehicle still shifts hard when going into 5th and 10th and when moving from park into drive or reverse on any incline regardless, wether the emergency break is set or not. 4. No. 5. No on board signage, except the battery light when the issue happened with the engine shut off.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547423,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2023","dateComplaintFiled":"09/29/2023","vin":"1FMJU2AT3LE","components":"ENGINE","summary":"The transmission frequently hesitates or fails to engage gears when changing speeds. Sometimes the vehicle will fail to engage when increasing speeds on the highway to pass another vehicle and go into a neutral state momentarily causing the vehicle to drastically lose speed. This can happen anytime even when going at slower speeds. FORD has assessed the problem and knows that 1,000s of people are experiencing these very dangerous situations but do not have a solution for the problem. This defect could result in a catastrophic event. FORD should recall these vehicles and compensate customers until a solution to this major flaw is found. This has been happening over the last 6 months of driving. Countless number of incidents.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546641,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"09/26/2023","vin":"1FMJK1MT4LE","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (D) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"09/18/2023","vin":"1FMJU2AT3LE","components":"POWER TRAIN","summary":"While underway on the interstate I pushed down on the accelarator to pass but instead the vehicle rpms went down and I lost power. The engine did not stall but the RPMs went to 500. A quick message saying something about shifting flashed and went away. I couldn't read the the message as I was avoiding an accident due to the loss of power. The transmission has done this to me three times.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544874,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"09/16/2023","vin":"1FMJU2AT8LE","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The APIM is malfunctioning causing backup camera to remain on, not allowing GPS location of vehicle, inhibiting cameras from working properly. No WiFi functionality, cannot connect phone and I cannot stream music","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544397,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2023","dateComplaintFiled":"09/13/2023","vin":"1FMJK1MT7LE","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"My SUV had shudders and vibrations while making turns. I took it into a local Ford dealer and they couldn\u2019t find the problem. They said they did an \u201cengine relearn\u201d and that I should drive it for one thousand miles to see if it gets better.  I drive it to Kentucky from Wisconsin and back; the problem got worse.  I took it back in to the same dealer and they then figured out that it was the front differential and it needed to be completely rebuilt and the cost would be $3200!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541987,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"08/31/2023","vin":"1FMJU1HT0LE","components":"STRUCTURE","summary":"I was driving down the highway and parts of the roof rack flew off and hit the car behind me in the process.Ford will not cover even though they have a recall on the same parts for the ford explorer","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539767,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2023","dateComplaintFiled":"08/21/2023","vin":"1FMJU2AT5LE","components":"POWER TRAIN","summary":"I have encountered this issue five times since owning the vehicle (purchased June 2020).  When coming up on a slow vehicle, I prepare to change lanes and pass the car.  When I accelerate too quickly, my truck/transmission shuts down completely like it just goes into neutral.  I am unable to move, a warning light comes up in the dash with a picture of a wrench and then it\u2019s like my transmission slams back into gear with a loud thump and grinding and then it runs normal.  The dealer has looked at my vehicle when it first happened stating there were no codes and nothing that appeared to be wrong.  We just returned from a trip down south and it happened 4 times during the trip.  It only happens when you want to accelerate quickly and push the gas pedal down quickly.  It\u2019s like the transmission can\u2019t handle that quick of a gear change and it just shuts down which is never good when you are on the thruway doing 75 mph.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538475,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"08/14/2023","vin":"1FMJK1JT5LE","components":"POWER TRAIN","summary":"The transmission will randomly shift from gear 10 speed to Neutral while driving on the highway then suddenly back to gear 1 before to go back into normal gear, this is so dangerous to lose any vehicle traction while driving at 70mph along other vehicles. Often the transmission will jump gears with a loud clunk and the car will jerk while this is happening, often during gear shift from gear 5 to 6, and sometimes a transmission back to neutral is experienced there too. I took this truck to many repair shop but no error code are registered when such event are occurring, although the issue is well known from Ford, as a customer bulletin was initiated on this topic, but this isn\u2019t enough, this is a major safety risk and I fear each time I have to take my family on a ride.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2023","dateComplaintFiled":"08/13/2023","vin":"1FMJU2AT8LE","components":"POWER TRAIN","summary":"Transmission slamming into gear up and down. Could cause an accident.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537672,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"08/10/2023","vin":"1FMJK1MT5LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that the driver\u2019s and passenger\u2019s side running board failed to operate as needed. The vehicle was taken to the dealer on several occasions and the contact was informed that the vehicle was cleaned; however, the failure persisted. The contact demanded that the dealer repair the vehicle, and the running board motor was replaced. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The failure persisted and the engine overheated with black smoke coming from the vehicle. The powertrain wrench warning light illuminated with a message to check the Owner's Manual. Due to the failure, the vehicle was towed back to the dealer, and it was determined that the torque converter needed to be repaired. The vehicle remained unrepaired at the dealer.  The failure mileage was approximately 42,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536822,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2023","dateComplaintFiled":"08/06/2023","vin":"1FMJK1JT3LE","components":"POWER TRAIN,ELECTRICAL SYSTEM,SEATS","summary":"The transmission seems to be missing gears and shifting violently at weird times, completely losing transmission engagement and randomly shifting into neutral when acceleration pedal is engaged at a higher speed on the highway and then the vehicle will all of the sudden try to shift back into gear violently at moments of high speed acceleration. It has issues finding the gear sometimes completely disengaging into neutral and a crackling popcorn sound coming from front passenger side under the car.  The headrest in the third row, driver side is permanently, flipped down and gaged into the back of the head of the passenger, possibly resulting in a life-threatening injury during an accident  The information screenshot of vehicle in the front, which displays all of the apps, air, music, sometimes randomly is blank, black screen with no power","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11535718,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2023","dateComplaintFiled":"08/01/2023","vin":"1FMJK2AT5LE","components":"POWER TRAIN","summary":"This mechanical failure was reported previously on this vehicle (4/2/2023). The vehicle was repaired. The mechanical failure occurred again on July 27, 2023. The vehicle is currently sitting at a dealership 460 miles from my residence.  Driving at interstate speeds (75-80mph) the vehicle's accelerator essentially goes dead. The vehicle loses speed quickly and the engine/accelerator is completely non-responsive for a period of multiple seconds before it finally engages, revs, and downshifts very hard and accelerates. The vehicle is not safe to drive.   I provided videos of prior incident and have videos to support this incident upon request.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11534993,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2023","dateComplaintFiled":"07/28/2023","vin":"1FMJU2AT7LE","components":"POWER TRAIN","summary":"While driving at highway speeds and attempting to pass a vehicle up an incline, transmission suddenly goes into neutral, engine rpm suddenly increases, all power is lost, vehicle rapidly looses speed, loud clunk is heard, vehicle slows down until the transmission reengages (gear shift indicators goes from 8 or 7 to 1 and then to 3,4,or5 depending on speed and the power is restored. Meanwhile vehicle being passed is in directly next to my vehicle and I\u2019m forced to abort the passing maneuver. This has happened multiple times and on both highway and two lane roads. A head on collision while passing on a two lane road is a real possibility when this failure occurs. It has happened while approaching a yellow traffic light and making split second decision to accelerate thru the intersection  being the best option.   Losing power and being caught in the middle of the intersection at red will cause an accident This is a real potential deadly defect to which Ford has made no effort to correct.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11534321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2023","dateComplaintFiled":"07/25/2023","vin":"1FMJK2AT4LE","components":"POWER TRAIN","summary":"Problems with my transmission since day 1.  bought the vehicle with 7k+ miles it now has 39650, the transmission, was not shifting properly, found it was 2qts low.  no difference, reprogram it, no difference.  Was on highway went to pass, engine revved, car did nothing, except make a huge bang, where I thought something broke.  New valve body, seemed to correct some of the issues.  Another trip trans overheated 288 degrees and leaked fluid.  Remedie new gasket and new pan.  Another trip trans overheated 240 degrees Ford engineer says it ok to 275 degrees.  Now pan is leaking fluid again and trans still running hot.  There is something not right with this transmission...it still soes not shift well in lower gears and the overheating is shortening the lift of the transmission as well as spilling oil everywhere.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11534459,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"07/25/2023","vin":"1FMJK1JT5LE","components":"POWER TRAIN","summary":"The transmission began to shift roughly which degraded over several weeks to loud bangs and a loss of power with associated warning messages/lamps. This put the vehicle in a sort of \u201climp mode\u201d in which you would have to slow down and wait for the transmission to \u201creset\u201d. This occurred multiple times on the interstate, in traffic with large trucks and traffic moving at interstate speeds. Options for getting safely off the roadway with a complete loss of power are hair raising at best, particularly with our four children on board.  Vehicle has been to dealer three times with a \u201crelearn\u201d on the transmission performed twice which was supposed to reset the adaptive shift strategy.  While initially better, after several weeks the issues began to occur again and the vehicle was brought back to the dealer with a repeat of the aforementioned process.  Again, it was better for a while but after a few weeks the issues began again.  The third time it was at the dealer they determined it was not safe to drive and that they would need to remove the transmission. For the past 3 weeks we have been waiting for it to be repaired. Dealer claims they have several of these 10 speed transmission issues in cue and Ford is now making them open the transmissions to determine the extent of the problem.   It appears this is a well documented issue with this transmission to include TSBs and multiple law suits.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2023","dateComplaintFiled":"07/22/2023","vin":"1FMJU1MT2LE","components":"POWER TRAIN","summary":"The vehicle has intermittently made a \u201cclunk\u201d sound on shifting in hard acceleration since I purchased it.  I currently have 45k miles on it.  However, twice it has has significant issues when I attempted to accelerate quickly.  Once was to change lanes to get over to an express lane and the other was to pass.   Both times my speed was in the mid 70\u2019s and when I pressed the gas pedal to perform the maneuver the vehicle made a series of clunking notices like it could not shift into gear.  When doing this I had no control over the gas pedal whatsoever and the car decelerated into the 40\u2019s suddenly.   Almost the equivalent of me braking hard.  This occurred on major interstate highways at high speeds causing other vehicles having to swerve to avoid collision.  The timeframe is less than a minute or two and then it finally shifts and you can accelerate again.   Yes, I will let anyone inspect it.  I have taken it to the dealer and they deny there is anything wrong.   The last time the issue occurred it was witnessed by my daughter and we briefly saw an error \u201cshift system fault ..\u201d.  It flashed briefly and was gone almost as fast as it appeared.   But the dealer checked error codes and found nothing.  There are many people online reporting the same issue and the same response from Ford.  This is extremely dangerous and someone is going to get killed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2023","dateComplaintFiled":"07/19/2023","vin":"1FMJK1KT7LE","components":"POWER TRAIN,ENGINE","summary":"Shifting of the gears when going from 1 through 10. Hard shifts between 2-5. Skipping 2 and 5 gear sometimes. Will not shift smooth between 7-8 sometimes. Starting grinding for no reason. RPM's will shout up and not catch a gear. Engine temperature has been running at over 220+ and it grinds when its at 223+ degrees. Powertrain issues of no power. Have taken to 2 ford dealers. One said that they would have to get into transmission to find problem. Other one said that the it would need a new transmission, as it had metal in it. I do not have receipts in front of me right now but can get them if needed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"07/17/2023","vin":"1FMJK1JT1LE","components":"SEATS","summary":"The 2nd row Captain's chair track became broken and the seat is stuck on the track, in the forward most position. The seats can lift off the track to allow passengers to easily access the 3rd row. The seat, if the button is pushed, becomes stuck forward and needs to be manually released. Malloy Ford of Winchester VA is the dealership that has looked at this defect and determined it to be a warrantied repair. They will not comment on my safety concerns. I have reached out to Ford Motor Co with the same, silent response about safety. Parts are unavailable, according to them.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532063,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2023","dateComplaintFiled":"07/13/2023","vin":"1FMJU1HTXLE","components":"POWER TRAIN","summary":"The transmission \"clunks\" and occasionally slips gears.  Most recently we were on four lane road and I went to pass a vehicle that was driving slow.  When I pressed the gas the engine revved up and RPMs went high, but the car Expedition did not accelerate. I immediately let off the gas and we all heard a loud noise and the whole car shook.  My family was with me and they thought I ran over something in the road, but I didnt. It was just the transmission going in to gear.  I have had the dealership look at the vehicle and they could not recreate it.  They told me to bring it back when it happens again, not if it happens again.  They also said it is a common issue with the 10-speed transmissions.  When I look up 10 speed transmission issues with Ford vehicles, I can see that there are tons of issues out there and Ford is aware of the problem.  There is even a class action lawsuit.  This is a huge safety concern and I am worried about the safety of my family while driving this vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529384,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2023","dateComplaintFiled":"06/28/2023","vin":"1FMJK1MT1LE","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power and stalled, but independently regained motive power. The vehicle was taken to the dealer several times however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 86,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529255,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2023","dateComplaintFiled":"06/27/2023","vin":"1FMJK1MT2LE","components":"POWER TRAIN,ENGINE","summary":"Twice I have gone to accelerate and have no power. It shoots the vehicle into a fault and creates a high rpm and feels like it\u2019s missing gears or that it didn\u2019t shift. Both times have been close to getting us killed. Just a matter of seconds of getting hit by a semi. The other time it did it when turning through a stop light with a car coming head on. I believe it has to do with the transmission, but they don\u2019t find anything wrong with it when they do a diagnostic. My life matters and so does everyone else that is in a vehicle. Please issue a recall on the 2020 ford expeditions to help find out why this happens.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11528993,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2023","dateComplaintFiled":"06/26/2023","vin":"1FMJK1JT7LE","components":"POWER TRAIN,ENGINE","summary":"On an express way on multiple occasions when I\u2019ve tried to accelerate, the transmission disengaged completely. I was moving in traffic going 70-85 mph with no power to accelerate or maintain speed until the rpm hit 1000 and speed dropped below 45mph.  Other times when going from park to drive or reverse the car will \u201cclunk\u201d and jerk like i was driving a stick shift and missed the mesh point to get into gear.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11528807,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2023","dateComplaintFiled":"06/26/2023","vin":"1FMJU2AT6LE","components":"POWER TRAIN","summary":"I have a 2020 Ford Expedition with 40,000 miles on it and a Transmission problem. The first year I got it I had a incident where I was driving around 65 MPH and it just slammed it down to 1st gear on the freeway and I lost power. I tooked to the shop and they couldnt find anything. This last week I had it happen 3 times on a trip to DC. I would just be cruising and it would slam out of gear or down to a low gear all of the sudden. One of these could have been really bad! I had my whole family of 8 people of 495 outside of DC 5 lanes of traffic and it slammed out of gear, I heard a rattle and and I loss all power for about 5 to 10 seconds almost being hit by a semi. Then finally it caught another gear. This was all at 70 MPH in 5 lanes of heavy traffic! I am now afraid of traffic, high speeds, passing or merging. They say nothing can be found!! This is a lie! The same year Ford F150s with the same motor and transmission have a massive recall because they are doing the excact same thing with their 10 speed transmission!!. So much so that they cant get it back in to look at it again till September at the dealer because their Transmission guy is so busy. Please help before people get killed. I have read multiple people online saying they are having the same problem with their Expedition 10 speed transmissions","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11525941,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2023","dateComplaintFiled":"06/07/2023","vin":"1FMJU1KT9LE","components":"POWER TRAIN","summary":"Transmission slams into gear, lacks power, has put itself into park at 55mph.  Was replaced by Ford and 1,400 miles later it blew up.  2.5 hours into a 9 hour road trip the transmission started leaking and hitting the exhaust pipe and caused the fluid to flare as it hit the hot exhaust.  Vehicle filled with caustic smoke and odor.  Put my family (with small children) in a very dangerous situation on interstate 64 on the side of Afton Mountain.  Out of the 6 months I have owned this vehicle it has been at the Ford dealership 4.5 months while they try to figure it out.  Spoke to Ford Corporate the next business day and they put in a request for the Ford Buy Back as it has been in the shop so many times for the same issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522462,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"05/17/2023","vin":"1FMJU1HT5LE","components":"VISIBILITY/WIPER","summary":"I have a 2020 Expedition that we have had to change the windshield wipers out on frequently.  I just replaced them last week and they are already bouncing during a heavy rain.  I saw there was a recall to some of the windshield wiper arms but when I entered my VIN, mine was not included.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522091,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/14/2023","dateComplaintFiled":"05/15/2023","vin":"1FMJU1HT7LE","components":"ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while driving in the rain at 50 MPH, a vehicle hydroplaned and crashed into both the contact's vehicle and another vehicle. The contact stated that air bags did not deploy , the seat belts did not lock and no warning lights appeared upon impact. The contact and her daughter both sustained a headache and other aches to their neck and shoulders. A police report was filed. Despite the failure, the contact managed to drive the vehicle back home despite front end damage to the vehicle. The dealer and the manufacturer were both notified of the failure and both referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11521070,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2022","dateComplaintFiled":"05/08/2023","vin":"1FMJK1KT4LE","components":"POWER TRAIN","summary":"Transmission jerks the whole car very hard when going from park to drive.  Transmissions try\u2019s to downshift when going 50, then shift up.  More hard jerking/shifting when going shifting under 40-60 mph. Transmission seems defective","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11519992,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2022","dateComplaintFiled":"05/02/2023","vin":"1FMJU1JT8LE","components":"POWER TRAIN","summary":"At approximately 35,000 miles we started noticing a harsh shift.  We have taken the vehicle into the Ford Dealership 3 times and they have made repairs each time (overhauled main control valve body replacing the separator plate and channel plate, replaced the torque converter, replaced a broken seal inside C-clutch, replaced main valve body, flushed transmission cooler and lines).  Each time the vehicle appears fine, but the harsh shift returns, typically within a couple thousand miles.  The harsh shifting occurs when it shifts into 5th gear.  At one point the vehicle stopped all forward movement and left me and my daughter blocking lanes of traffic at a very busy intersection - putting ourselves and other motorists in danger.  Each time we take the vehicle in, the dealership test drives the vehicle and confirms the harsh shifting.  One of the dealer techs stated they've had a lot of problems with the Ford 10 speed transmission.  The transmission shifts start out fairly mild, but then get more intense pretty quickly.  The harsh shifts have made loud clunking noises, caused the vehicle to lunge or shudder during shifts, and have almost felt like we were struck by something.  On a roadtrip the transmission actually shifted hard enough that it woke my wife up who was in a deep sleep.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11519430,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"04/28/2023","vin":"1FMJK1MT2LE","components":"SEAT BELTS","summary":"THE SEAT BELT RECEIVER IN THE RIGHT MIDDLE CAPTAINS CHAIR FAILED AND CRACKED.   IT WAS RARELY USED AND STILL BROKE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517755,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2020","dateComplaintFiled":"04/18/2023","vin":"1FMJU1HT5LE","components":"POWER TRAIN","summary":"Bought this car new at a dealer. Slips, Jerks, delays accelerating.  Getting on the highway it slipped into nuetral, very dangerous and scary. I\u2019ve had it to two different dealers four different times since then. Lots of wait time in between and no loaner vehicles ( they are saying due to Covid). It started with gears 5,7,8. Now it\u2019s all gears.  I\u2019m at 35k miles. I have 60k miles on extended warranty. This is a lemon. I don\u2019t know what to do? I\u2019ve called Ford customer service as well.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517293,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2023","dateComplaintFiled":"04/16/2023","vin":"1FMJK2AT2LE","components":"POWER TRAIN","summary":"Anytime my SUV downshifts from a higher rate of speed, goes into reverse or shifts while going up a hill - the transmission makes an audible thunk noise, jerks the car, then proceeds to shift. It\u2019s been in the shop 4 times and the problem hasn\u2019t been solved. From nothing is wrong, to the \u201csystem update\u201d to replacing gears, it\u2019s in AGAIN. This has been on ongoing problem for 6+ months with no remedy.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11515445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2022","dateComplaintFiled":"04/04/2023","vin":"1FMJU1KTXLE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while driving between 30-40 MPH, the vehicle unexpectedly downshifted. The contact stated that during the failure, a thud was felt and heard as if the vehicle had been involved in a collision. The contact stated that during one failure, the \"shift system error, service required\" warning message had appeared on the instrument panel. The contact had taken the vehicle to a dealer where a mechanic informed him that the CDF sleeve might have spun inside the transmission casing. The mechanic asked the contact for permission to tear down the transmission to confirm the failure; however, the contact declined the service. The manufacturer was then notified of the failure and transferred him to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11514996,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"04/02/2023","vin":"1FMJK2AT5LE","components":"POWER TRAIN","summary":"Cruising on the interstate and the vehicle\u2019s throttle went dead. Vehicle acted as though I let of the accelerator and began to coast. Would not respond to accelerator (rpms went flat and no downshift). This happened approximately 10 times in a row for 5 to 10 seconds each time. I took a quick video of the instrument panel at the end, prior to me pulling off the interstate. Wrench light appeared at the end.   My wife has found multiple reports of similar issues on the web. Our vehicle has been to the dealership 4 times already due to similar drive train issues (hard shifting, going forward when put in reverse, etc.). Ford has failed to fix these issues, which are commonly known to Ford.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11514289,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2023","dateComplaintFiled":"03/28/2023","vin":"1FMJU1JT7LE","components":"VISIBILITY","summary":"The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513819,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2023","dateComplaintFiled":"03/26/2023","vin":"1FMJK1JT8LE","components":"SERVICE BRAKES","summary":"Car was fine yesterday and today my breaks don't work have to push the pedal all the way to the ground popped the hood and the break fluid is gone took it to a auto store for help they could not find a leak anywhere told me there is a recall possibly for this problem it's a 2020 never had a problem and recently took it to Kendall for a oil change so it just happened","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513153,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2023","dateComplaintFiled":"03/22/2023","vin":"1FMJK1NT4LE","components":"POWER TRAIN","summary":"Was on a 7hr road trip. Around 2hrs in attempted to accelerate to pass another vehicle using a passing lane which terminated back down to a single lane. Created an unsafe situation while passing other vehicles at 45-55 mph. Only 20-25k miles on our 2020 expedition. Transmission did not shift appropriately. Lost power and began roughly shifting between gears especially 6th to 7th gear. Warning lights and wrench appeared during/after this event. No engine or wrench lights on prior to this event. Appeared to get stuck In 10th gear and only accelerating to 45-55mph. Would randomly down shift and have rough shifting back up to 10th gear, especially 6-7th gear. Took the vehicle to the nearest Ford dealership. Stated it was transmission communication errors due to how the computer learns driving patterns. The Ford service center cleared the communication errors and disconnected the battery. Gear wrench disappeared and did not occur again for the rest of the trip. Two days later had similar acceleration issue and rough shifting but no warning, engine or wrench lights.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511481,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2023","dateComplaintFiled":"03/13/2023","vin":"1FMJU2AT9LE","components":"POWER TRAIN","summary":"I was traveling on the interstate at a rate of 75 mph.  I signaled a lane change and pressed the gas pedal.  I heard the engine respond and the rpm surged.  The drive train went dead.  There was no power at all.  I checked it was in drive and it was.  The car began to slow and I began trying to get off the road.  Suddenly with a bit of a jerk, it drove normal.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511652,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2021","dateComplaintFiled":"03/13/2023","vin":"1FMJU1JT1LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 70 MPH, there was an abnormal sound coming from the vehicle, followed by hard shifting from the transmission. The contact stated that the \u201cService Required\u201d message was displayed. The contact pulled over to the side of the roadway. The vehicle was towed to the dealer to be diagnosed; however, the mechanic found no failure with the vehicle. The contact stated that the failure persisted. The vehicle was towed to the dealer again and the dealer stated that the transmission needed to be replaced, and that the manufacturer was aware of the failure. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511162,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"03/10/2023","vin":"1FMJK1MT9LE","components":"VISIBILITY/WIPER","summary":"2020 FORD EXPEDITION. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-250.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511284,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"03/10/2023","vin":"1FMJK1MT2LE","components":"POWER TRAIN","summary":"While traveling approximately 65 MPH on State Highway 35 near Austin, TX, my Expedition violently shifted out of gear when I attempted to accelerate to move into the next lane out of the way of a commercial 18 wheeler that was changing lanes.  This caused me to lose power and coast until I could recover drive ability. My family and I were sitting ducks in the middle lane of a 4-5 lane stretch of highway. I was able to get off the highway and park in the nearest parking lot. I remember seeing a red notification stating something like \u201cNo Shift\u201d on the dashboard display when the issue happened. Immediately confirmed no other issues, transmission and cooling system temperatures were in normal range and no other check or warning lights came on. Also, did not see any leaks and all fluids were within normal ranges.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510206,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2023","dateComplaintFiled":"03/05/2023","vin":"1FMJK1KT2LE","components":"POWER TRAIN","summary":"I recently purchased this vehicle and I have had the problem from the beginning. When driving and slowing down. Usually around 5th gear or slower, it will shift hard into the lower gear with an obvious noise(thunk) coming from the rear of the vehicle. You can also slightly feel this. I have tried to duplicate the issue without using brakes to rule that out and I have done so. It is definitely not a brake issue but a transmission/power train issue. This happens to me multiple times a day on most every drive. I have looked at multiple forums to see if this is a common issue and it seems that it is. A common issue without a reliable fix. I am hoping that of multiple people claim this issue that Ford will in fact take it seriously and fix the issue","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508002,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2023","dateComplaintFiled":"02/18/2023","vin":"1FMJU2ATXLE","components":"POWER TRAIN,LANE DEPARTURE","summary":"My transmission shifts very hard while driving. Mainly from 4th to 5th gear while going 50MPH on a decline. The car has been in the shop for it a couple times and  have yet to \u201creplicate\u201d the issue or repair it.   The blind monitor system keeps saying it\u2019s having an issue responding to the transmission. I get notified on my app constantly, yet the dealership has told me they can\u2019t replicate it therefore no repairs have been made.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11507941,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2021","dateComplaintFiled":"02/18/2023","vin":"1FMJK1HT1LE","components":"POWER TRAIN","summary":"While driving on the interstate and accelerating the vehicle first shifts very hard then goes into complete limp mode, I have had to coast to a stop on the side of the interstate to restart the engine and pray it starts working again. Once it happens once it consistently happens daily till I have it repaired which ford is booking appointments for transmissions 3 months out. The manufacturer has been able to replicate the failure multiple times. Each time it happens the onboard screen flashes to see owners manual and the check engine light comes on.  This has put my entire family at risk because it usually happens at 55+mph and going from that amount of speed to no engine/transmission power is terrifying. I have spoke with other owners and this is a consistent problem these machines re having.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11506746,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2023","dateComplaintFiled":"02/11/2023","vin":"1FMJK1HT2LE","components":"POWER TRAIN","summary":"There's two different incidents oke happened at approximately 30,800 transmission made a hard clunk around 30 mph, transmission error on dash appeared but cleared as soon as I came to a stop.  Transmission started working but shifting differently as in Harder shifts but not all the time.  Last week on. February 4th wife stated she felt a hard shift and thought transmission dropped/broke I know ford will say can not replicate symptoms so I am reporting this incase more issues arise from ford expeditions as this can be a safety issue for family's with children or as in our case we foster and are always taking kids to where they need to be","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505382,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2023","dateComplaintFiled":"02/03/2023","vin":"1FMJU2AT4LE","components":"POWER TRAIN","summary":"The transmission in the car is not functioning properly. Shifting is not happening correctly and there is slippage. The shift between gears is significantly impacting the car while in motion. The lurch between gears skips the car ahead. Further, Ford Dealers are so backlogged with transmission issues that they are refusing to diagnose and service vehicles due to lack of technicians and parts.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11504952,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2023","dateComplaintFiled":"02/01/2023","vin":"1FMJU2AT1LE","components":"POWER TRAIN","summary":"1) Automatic transmission; Yes 2) Transmission defect causes the vehicle to unexpectedly lose power, increasing the chance vehicles traveling behind could collide with the vehicle (powertrain occasionally does not initially respond to throttle input) 3) Yes  4) The vehicle has been inspected by a Ford dealership; unknown with regard to inspection by others (the vehicle has been serviced by a Ford dealership five times and the problem has not been corrected; early symptoms did not include unexpected loss of power; Ford refuses to replace the trans) 5) October 2021; initial symptom was harsh downshifts; symptoms as of 16 January 2023, are harsh downshifts, harsh reverse engagement when vehicle is cold, erratic upshifts (see above) and burning transmission fluid; an error message appeared while driving on 16 January (see attached)","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11503925,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2023","dateComplaintFiled":"01/27/2023","vin":"1FMJU1JT6LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"I own the 2020 Expedition.  I pressed down on the gas pedal to accelerate into traffic. While the truck should have down shifted and accelerated, instead the powertrain completely disengaged; a total loss of power. The RPM jumped way up to redline, I took my foot of the gas pedal and as the RPM came back down, the transmission slammed back into engagement. At this point, I was finally able to accelerate. This issue has put us in danger as when I am on the road and try to accelerate to my vehicle does go into gear acts if it's in neutral. Also I have been at stop light and light turns green cars are honking as my car won't move. I have had this issue for quite some time, I called for they took it in for inspection the first time and found no issue, took it in again and they said it was the Cadillac converter, they replaced it, and they reprogramed the vehicles gears and now I am expirenceing the same issues, but worst.  2020 Ford Expedition","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11503590,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2023","dateComplaintFiled":"01/25/2023","vin":"1FMJK1MT6LE","components":"STRUCTURE,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Muffler and exhaust pipes have gotten rusted. I only have 37k miles on it. Is this a defect from manufacturer? I have many other cars but not rust over 100k miles.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501959,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2023","dateComplaintFiled":"01/16/2023","vin":"1FMJK1HT7LE","components":"POWER TRAIN","summary":"There seems to be an issue with the 10 speed gear shift in my 2020 Ford Expedition. We were driving on the interstate when we attempted to slow down to shift lanes, the gear shift very harshly and then would not respond to pressing the acceleration pedal. It made some very loud clunk noises and after a few minutes, it finally responded to the acceleration but it also was skipping gears and shifting really hard.   Upon research, I found out that older models have an issue with the 10 speed shifter as well as others with my same make/model/year.   Will bringing my vehicle in for inspection since this can be very dangerous in busy highways.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11499962,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/19/2022","dateComplaintFiled":"01/03/2023","vin":"1FMJK1HT0LE","components":"AIR BAGS","summary":"I was traveling on the interstate when I was slowing down to get off an exit, got struck from behind at more than 80mph and rear ended a semi trailer that released the emergency brakes of his truck abruptly..my airbags did not deploy. suffered multiple lacerations through my body because of this double impact.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11497851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2022","dateComplaintFiled":"12/17/2022","vin":"1FMJK1MT2LE","components":"POWER TRAIN,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The transmission has now had over 5 shifting stall and power loss events while on the highway when attempting to downshift when accelerating.  This loss of power causes a drastic reduction in speed and delay in actions.  These events have nearly cause accidents at highway speeds. Additionally the radar sensor for the collision avoidance system went out and the car now shifts harshly in any gear with jerking and clanking. Multiple service lights are now illuminated.  This first happened around 20k miles, but is has been increasing in frequency and now the car is not safe or driveable. This is the same transmission that is affecting other ford cars, like the ford 150 which has been subject to recalls.  From publicly available information Ford thinks it\u2019s a shifter and transmission disconnect but has not been able to implement a fox.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11496425,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"12/07/2022","vin":"1FMJK1KT1LE","components":"UNKNOWN OR OTHER","summary":"Driving on freeway and slowed down due to traffic and trucks ahead. Got over into left lane, accelerated and vehicle stalled then jerked forward. Wrench light came on. Got off the freeway, turned vehicle off and waited 5 minutes. Another time was driving up the grapevine to LA, vehicle stalled and again quickly accelerated forward. I got off the freeway to allow the vehicle to rest. Third incident, driving on freeway, wrench light again appeared. When taking long road trips, I must stop every 2 hours in order for vehicle to not stall and to eliminate having transmission issues.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11485128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2021","dateComplaintFiled":"09/18/2022","vin":"1fmju2at6le","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"2020 - Expedition collision avoidance should be investigated.   Background:  05-08-21  Traveling south at 6 pm near Oxford Michigan on M-24 (grassy-median 4-lane highway) at the posted 55 MPH limit in clear weather. Ford Co-Pilot360 & 360 Assist active with  360 deg camera.  Speed control set to normal mode with \u201ccollision avoidance\u201d set to max and auto braking.    I am (1st car) in the right lane with a 2nd car following also in my lane.  A 3rd car (waiting to enter the highway) stops ahead (on right- from west) at an intersection where left turns (north) are prohibited.  That 3rd car safely turns right (south) in front of us quickly crossing both active southbound lanes and over into the short left turn-around lane north.   That 3rd driver had cleared the two active lanes quickly and safely.  As our vehicles approached him we had an open traffic lane on our left, a clear shoulder to the right and nothing in front of us, no safety issue yet.  Issue: When I drive past that 3rd vehicle my Expedition dashboard shouts \u201ccollision warning\u201d. My vehicle applies the brakes while my 360 degree cameras ignore that a car is closing fast behind me.  I need to accelerate and do it now!  I\u2019m shocked to find that flooring my gas pedal or even pumping it has no effect.  Ford has taken my throttle away from me, I can\u2019t help that 2nd car behind me.  The 2nd car brakes and swerves hard into the open lane barely missing me.   It was just luck that the driver was responsive and the lane was open.  No,  I did not hit or touch the brake by mistake.   The 2nd car now angry at me accelerates hard, passes and swerves back into my lane then  hits his brakes!  My Expedition \u201ccollision warning\u201d doesn\u2019t appear, so my \u201cauto brakes\u201d fail to activate and I\u2019m forced to brake hard in response.  After successfully avoiding another Ford induced accident, I backed-off a great distance to encourage a justifiably angry citizen to move away.  I didn\u2019t want a third attempt at my life if he pulled a weapon","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11481613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2022","dateComplaintFiled":"08/28/2022","vin":"1FMJU1HT2LE","components":"UNKNOWN OR OTHER","summary":"I was driving my Expedition and the sunroof exploded out of nowhere. I had the screen closed so no one was injured.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11481411,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2022","dateComplaintFiled":"08/26/2022","vin":"1FMJK1MT1LE","components":"TRAILER HITCHES","summary":"Last year (2021), I purchased an Equalizer weight distribution hitch (manufactured by Progress Mfg Inc., Fastway Trailer Products, 353 South 1100 West, Provo, Utah 84601) when I bought my Grand Design Transcend Xplor camper trailer.  The dealer sold me the 10,000 lb. hitch which was compatible with the 9,000 lb. GVWR trailer.  Recently, (July, 2022) while pulling my camper into a campground site, the shank broke.  It broke at the 90 degree joint and the gusset also fractured.  Fortunately, I was only creeping into the campsite, so the trailer dropped to the ground, but no damage was done to the vehicle or camper.  Upon examining the failure, it appear that one of the welds was defective.  In the picture (Broken Trailer Shank - 5) it is clear that the weld on the left side had no weld fusion to the adjoining component.  It appears that this was a \"cold weld\" and was a major contributor to the subsequent failure of the remaining welds and gusset.  With the bad weld, the other welds were constantly over-stressed, and subsequently failed during normal use.  From the discoloration of this \"cold weld\" it is evident that this condition existed for some time prior to the final fracture of the remaining welds (which are shinny - final failure) and probably existed since manufacturing.  The defective weld also shows signs of \"undercut\".  These are clear signs of poor manufacturing workmanship and should be considered to be a major safety concern.  This type of failure should never occur and could have had major safety consequences  if the failure occurred while travelling at high speed on the highway.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"BAL","productModel":"OTHER","manufacturer":"BAL PRODUCTS GROUP"}]},{"odiNumber":11481062,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2022","dateComplaintFiled":"08/24/2022","vin":"1fmju1jtxle","components":"VISIBILITY","summary":"Panoramic moon roof exploded without warning. No debris or objects hit roof. Glass fell into vehicle from above. Ford denying any manufacturing wrong doing.  Glass could have cut or injured children sitting in car seats below.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480016,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/05/2022","dateComplaintFiled":"08/18/2022","vin":"1FMJK1MT4LE","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Driving on a 4-lane highway when a box truck directly ahead stopped quickly due to a stopped car ahead of it.  The forward collision warning flashed and beeped, but when forcefully applying the brakes, the brake pedal only pulsed (like anti-lock brakes) but didn't slow the car even enough for the driver or passenger to feel any inertia moving forward in their seats or with their heads.  The automatic emergency braking also didn't work, leading to a rear-end collision forceful enough to push the box truck into the car in front of it, apparently injuring the driver of the front car who was transferred by emergency personnel to a nearby hospital to seek medical evaluation/assistance.    After impact, a message appeared on the dash stating \"Pre-collision assist not available\", but the forward collision warning worked, there was no prior warning of issues for the pre-collision assist, and the warning message was after impact, which significantly damaged the front portions of the vehicle (estimated damages exceed $24,000).  There was a recall for the same model and year of this vehicle for pre-collision assist features/software not working properly, but it either didn't apply to this specific vehicle or was already addressed by the dealer, and the details aren't quite the same as what was experienced in this collision.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11478969,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2020","dateComplaintFiled":"08/12/2022","vin":"1FMJK1HT2LE","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at 10-20 MPH a week after purchasing the vehicle brand new, the vehicle started jerking. There was no warning light illuminated. The contact continued driving. However, the failure recurred while driving the entire day. The dealer was notified of the failure and informed the contact that the failure was normal as she had just started driving vehicle. The failure persisted. The vehicle was taken to the dealer twice where it was diagnosed that no issues were found. Additionally, the contact stated that there was steam coming through the AC vents. The contact also stated that the check engine warning light illuminated, indicating that the catalytic converter was damaged. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. However, after the battery replacement, the vehicle shut off while driving and coming to a complete stop. The contact was able to restart the vehicle. However, the failure reoccurred while driving in the highway. The contact was able to restart the vehicle and veered to the side of the road. The vehicle was taken to the dealer where it was diagnosed that the vehicle was lacking unknown computer chips. Additionally, the dealer diagnosed that  the transmission, the AC coil and the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11478323,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2022","dateComplaintFiled":"08/09/2022","vin":"1fmjk1lt7le","components":"POWER TRAIN","summary":"Automatic transmission making abrupt and lurching gear changes (even coming out of Park) in addition to mechanical sounds. Safety has not been an issue, so far. The situation has not been inspected by dealer or any other mechanic. Vehicle still under warranty with less than 8,000 miles. No warning messages have surfaced. Never involved in crash or flooding.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11478008,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2022","dateComplaintFiled":"08/07/2022","vin":"1FMJK2AT0LE","components":"POWER TRAIN","summary":"I own the above listed 2020 Expedition.  We were traveling on Interstate 287 yesterday.  I was in the right lane and was stuck behind a slow moving semi truck.  I put on my blinker and waited for an opening in traffic to move into the middle lane.  When an opening presented itself I pressed down on the gas pedal to accelerate into traffic.  While the truck should have down shifted and accelerated, instead the powertrain completely disengaged; a total loss of power.  The rpm jumped way up to redline, over revving, but the truck was slowing down.  I took my foot of the gas pedal and as the rpm came back down the transmission slammed back into engagement with a loud audible clunk that jolted the whole vehicle.  At this point I was finally able to accelerate.  While this was all happening I had just moved into the middle lane of traffic, which was bearing down on us.  All the vehicles behind us wear slamming their brakes and honking their horns.  I thought for sure we were going to die.  Thank God it wasn't an 80,000 lbs Peterbilt bearing down on us or we would be dead,  by the grace of God we're not. Upon returning home I went onto the Ford truck owners website I belonged to.  I came to learn this is a known issue with Ford's 10 speed transmission that Ford has failed to address.  That there are pending lawsuits and that the NHTSA is aware of the issue.  One of the member suggested that I file a complaint with the NHTSA, that was my impetus for  writing you today.  This is a dangerous condition that Ford needs to remedy.  Thank you in advance for your time and attention in this matter","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11473465,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2022","dateComplaintFiled":"07/11/2022","vin":"1fmjk1kt6le","components":"POWER TRAIN","summary":"When accellerating in 5th, or6th gear trans slips out hard and car wont accelerate for 1 to 2 seconds. It displays being in 1st while this happens before it goes back into precious gear and starts driving.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11472947,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2021","dateComplaintFiled":"07/08/2022","vin":"1FMJK1MT4LE","components":"ELECTRICAL SYSTEM","summary":"The Car ELECTRIC 120V 150Watt connector is failing to hold into any plug into the socket thus falling or pulling halfway out and creating a dangerous situation to our children sitting on the back. In trying to plug back in one of our children got an electrical shock. On another instance the electrical plug came halfway out and made contact with some metal and an electrical arc was created and started a small fire with our children sitting on the back. The circuit braker did NOT pop or quit working so we had to dry stop in the middle of traffic to prevent fire from spreading.  We took the car to a Ford dealership to be repaired and they dismiss us till I show them our other 2021 F350 same electrical plug exactly the same and how tight it holds the electrical plug! Not till then the Service advisor told us \"Yes it needs to be change\" we have been waiting for this to happen over 6 months now without resolution.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":5,"numberOfDeaths":0,"dateOfIncident":"06/03/2022","dateComplaintFiled":"06/29/2022","vin":"1FMJK1JT2LE","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children.   No warning lights were on in my vehicle at this time.  When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won\u2019t be covered.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471317,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"06/28/2022","vin":"1FMJK1JT2LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds, the vehicle started to decelerate independently. The contact stated the error system failure warning light was illuminated. The contact also started to hear an abnormal noise. The contact stated after a few seconds the failure independently stopped and he was able to continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown TBS to be completed. The vehicle was serviced for the bulletin but continued to experience the failure. The contact took the vehicle back to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11470014,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2022","dateComplaintFiled":"06/20/2022","vin":"1FMJU1JT5LE","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"Can be driving on freeway at 70 mph and all of sudden vehicle stalls or transmission begins to slip or stall. Make this grinding clinking sound.all lights on dash light up. Nearly caused a crash . Vehicle jerks and jumps back into gear and then takes off again. Will also do this at even 35 mph too.  This has happened numerous times. We have taken it in to Ford and they can\u2019t find anything wrong with it","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11469326,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2022","dateComplaintFiled":"06/15/2022","vin":"1FMJU1NTXLE","components":"POWER TRAIN","summary":"At 70+ MPH the automatic transmission made a loud clinking sound, lost acceleration/power for approximant 5-8 sec, and the \"wrench\" and other lights on the cluster board lite up with every light flashing on the interstate in a passing lane, and heavy traffic all around. This same incident occurred just 2 days later at approx 35 mph.  It was erratic, disorienting and very distracting. The sudden change in behavior of the vehicle could have caused me to lose control of the vehicle at speed on a the interstate and could easily resulted in an accident causing major injury and damage.  This issue has occurred approximately 8 time in the last year starting at approx 22K miles. The dealer says the car has no fault codes and they have download \"updates\" to the software. One time the dealer had a code of \"Stuck in park\".  That did not resolve the issues.  To date they have no explanation for why the vehicle behaved in this manner. Honestly, i am very reluctant to drive this vehicle. I am at a loss on where to go with this issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11467108,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2022","dateComplaintFiled":"06/02/2022","vin":"1FMJK2AT3LE","components":"UNKNOWN OR OTHER","summary":"The MOONROOF EXPLODED- PLEASE come look at it before this kills someone!!!!!!  Had the curtain been open the glass would have gone all over my children, it also poses danger to those that might be driving behind/around you should the glass fly into their vehicle/passerby's.  It appears this has been a issue but a recall has yet to be issued which is mind blowing to me- as these vehicles often are hauling large families posing a huge safety risk.  There were NO WARNINGS!!!!!!!!!!!!  GLASS EVERYWHERE_  ADDRESS this before someone gets killed!!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11466029,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2022","dateComplaintFiled":"05/25/2022","vin":"1FMJU1MT6LE","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11462914,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2022","dateComplaintFiled":"05/01/2022","vin":"1FMJU1HTXLE","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"My car has been skipping between 3 rpm and up. The other day the collision assist pulled up and my car did a crazy jerking and almost cut off while driving. I drove slowly home with it constantly skipping and making it hard to accelerate. After it sat overnight the collision warning went off. It\u2019s still skipping some and the power is not there like it once was.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11462774,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2022","dateComplaintFiled":"04/29/2022","vin":"1FMJK1KT4LE","components":"POWER TRAIN","summary":"Transmission is slipping very bad. Really shifts hard between gears, especially from 4th to 5th gear. Went to pass a vehicle, on acceleration the transmission slipped and the engine rpm's went very high. I let off the accelerator and the gear caught. I thought the transmission was done at that time.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11461435,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2022","dateComplaintFiled":"04/20/2022","vin":"1FMJK1MT2LE","components":"UNKNOWN OR OTHER","summary":"While driving down the highway I heard a noise of something on the roof of my car  I looked in the rear view mirror and saw a chrome piece blowing along the road. When I got to my destination I noticed the roof rack front rail cap was missing on the passenger side. The drivers side was secured and not loose. I did see a recall for a 2017 explorer for the same issue but nothing for my car","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11458386,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2022","dateComplaintFiled":"03/25/2022","vin":"1FMJK1MT5LE","components":"UNKNOWN OR OTHER","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving approximately 35 MPH and going down a hill, the vehicle experienced unintended acceleration. There was no warning light illuminated. The contact stated that the power steering operated as needed however, the brakes failed to operate as needed. The contact steered through an intersection as the vehicle continued to accelerate. Additionally, the Forward Collision Avoidance systems had not activated. The contact attempted to apply the parking brake however, the parking brake failed to engage. The contact stated that the vehicle then decelerated independently and she was able to stop the vehicle. The vehicle was towed to a hotel. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11450825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2022","dateComplaintFiled":"02/07/2022","vin":"1FMJK1MT5LE","components":"POWER TRAIN","summary":"While driving the Vehicle in 4A and sometimes 2 WD at 75MPH it shifts into neutral and you have to pull over and slow down to 50 MPH to get it to go back into gear. I have another vehicle just like it and the same problem exists and Ford dealer says they can't find anything. This is definitely a Safety Issue as it occurs mostly on the Interstate.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11448798,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2022","dateComplaintFiled":"01/25/2022","vin":"","components":"VISIBILITY","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was 17,143. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11445360,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2021","dateComplaintFiled":"12/28/2021","vin":"1FMJK1MT2LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 70 MPH the \"Power Train malfunction\" warning light illuminated on the instrument panel as the vehicle went into LIMP mode. The contact stated that the vehicle would fail to accelerate when the accelerator pedal was depressed. The contact stated that the first time the failure occurred she pulled over had the vehicle was towed to an unknown Ford dealer as she was out of town. The contact stated that she was unaware of the diagnostic test result or repair. The contact stated that the failure had occurred multiple times. However, on the most recent failure after picking the vehicle up from the dealer the vehicle failed to stop when the brake pedal was depressed. The vehicle rolled into the parking lot next to the dealer and the contact had to turn the ignition off to stop the vehicle. The dealer was contacted immediately, and the vehicle was towed back to the dealer. The vehicle was currently at the dealer waiting for the diagnostic test and repair. The contact stated that the dealer contacted the Ford engineers and was awaiting guidance on how to repair the vehicle. The manufacturer was made aware of the failure. The contact stated that she had requested the manufacturer buy back the vehicle twice and was denied. The contact stated that the manufacturer advised her to contact NHTSA. The approximate failure mileage was 10,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11444706,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2021","dateComplaintFiled":"12/22/2021","vin":"1FMJK1MT9LE","components":"POWER TRAIN,SERVICE BRAKES","summary":"The contact's husband owns a 2020 Ford Expedition. The contact stated that while driving at 65-70 MPH on cruise control, the vehicle inadvertently downshifted, skipped a gear, and lurched forward several times. There were no warning lights illuminated. The contact stated that the vehicle would skip from 3rd gear to 5th gear whenever she would depress the accelerator pedal. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the transmission needed to be replaced. The contact stated that the vehicle was repaired; however, upon picking up the vehicle from the dealer and driving home, the accelerator pedal was depressed but the vehicle inadvertently decelerated instead. There were no warning lights illuminated. The contact also stated that the RPM of the vehicle was jumping between 2,000 and 3,000 RPM. The contact continued to drive the vehicle. The vehicle was taken back to the dealer who test drove the vehicle but was unable to diagnose it. The dealer reset the adaptive learning of the vehicle; however, the failure persisted, and the vehicle would make abnormal clunking sounds while shifting into drive. The vehicle was taken back to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure reoccurred increasingly and significantly while driving. Additionally, the driver\u2019s side rear brake had an abnormally strong burning odor. The vehicle was taken to Lebanon Ford (770 Columbus Ave, Lebanon, OH 45036) who was unable to duplicate the failure. The dealer notified the manufacturer of the failure. The manufacturer's field technician advised the dealer to replace the brake light sensors. The contact stated that the brake light sensors were replaced; however, upon picking up the vehicle, the start button was depressed but the vehicle failed to start. The manufacturer was notified of the failure and offered a buy back. The vehicle was not repaired. The approximate failure mileage was 7,400.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11442900,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2021","dateComplaintFiled":"12/06/2021","vin":"1fmju1ht4le","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while driving approximately 70 MPH, the gear shifter suddenly dropped, the RPM revved up, and there was a thumping noise and a shift system malfunction warning light illuminated. The failure occurred when the contact attempted to accelerate. The failure occurred twice and on the second occurrence, the contact noticed that the RPM was revving up while attempting to accelerate. The contact released the accelerator pedal to stop the failure and the vehicle returned to normal functionality. The contact took the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,916.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11425589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2021","dateComplaintFiled":"07/19/2021","vin":"1FMJK2AT5LE","components":"POWER TRAIN","summary":"At 70+ MPH the automatic transmission tried to drop into 1st gear while on the interstate in a passing lane with heavy traffic all around. It had a loud and physical clunk then began to lose power. It was erratic, disorienting and distracting. The sudden change in behavior of the vehicle could have caused me to lose control of the vehicle at speed on a federal interstate and could easily resulted in an accident causing major injury and damage. The dealer says the car has no fault codes and they have download \"updates\" to the software. To date they have no explanation for why the vehicle behaved in this manner. This is the second time I have taken the vehicle in for odd transmission behavior. I have a video of the dashboard during the event showing the speed, RPM, mileage and the gear selector gauge when the transmission attempted several times to shift from higher gears to the 1st gear. I shared the video with the dealer. The video I have was taken with a iPhone. It would not up load to your site. I can make it available. This is dangerous with no answers!","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11424884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2021","dateComplaintFiled":"07/14/2021","vin":"1FMJU1JT2LE","components":"FORWARD COLLISION AVOIDANCE","summary":"Forward collision warning, dynamic brake support and automatic emergency braking do not work and the driver menu to to turn on/off and or adjust settings is inaccessible.  Although not part of NHTSA recall #20V-262 issued in May 2020, my vehicle matches the exact vehicle configuration and problem(s) outlined in the recall documentation.  The vehicle was brought to the dealership on 6/16/2020 where Ford claimed the vehicle did not have any of the aforementioned safety systems and therefore had no issue. [see attached paperwork dated 6/16/2020]  After 1 entire month of back and forth, the dealership subsequently acknowledge the vehicle does indeed have the safety features and they need to further investigate with no commitments made on solution and or timeline. [see attached email dated   The issue was spurred by a near miss collision when the systems did not activate.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11421379,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2021","dateComplaintFiled":"06/18/2021","vin":"1fmjk2at0le","components":"UNKNOWN OR OTHER","summary":"While traveling at highway speed on I-95 North around 10AM, the vehicle brake quickly and abruptly activated which reduced the vehicle speed by 15-20 MPH.  Within seconds, the vehicle returned to previously set speed with Adaptive cruise activated.  This incident occurred while passing a tractor trailer truck.  The truck was in the center lane and I was passing on the far left lane.  As I started to pass the truck, the brake activated when within 10-20 feet of the truck for a moment then returned to previously set speed (75 MPH).  This happened so quickly and unexpectedly, I did not notice any warning indicators on the dash display.  Fortunately there were no vehicles closely behind me so there was little risk of an accident this time!   Due to this incident, I have not used adaptive cruise since nor have I taken the vehicle to a dealer.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11415631,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2021","dateComplaintFiled":"05/08/2021","vin":"1FMJK2ATXLE","components":"UNKNOWN OR OTHER","summary":"THE POWER RUNNING BOARD ON THE PASSENGER SIDE IS MALFUNCTIONING.   TWICE IT HAS OPENED AND THEN STARTED SHUTTING WITH THE DOOR OPEN AND MY CHILD'S GOOD ON IT, ALMOST CLOSING WITH THEIR FOOT IN IT.    I HAVE TAKEN IT TO THE DEALER BUT THEY COULD NOT REPLICATE THE ISSUE.  I AM TAKING IT IN AGAIN NEXT WEEK.  THE VEHICLE WAS NOT TURNED ON AND WAS IN PARK.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11414259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2020","dateComplaintFiled":"04/28/2021","vin":"1FMJU1HT9LE","components":"UNKNOWN OR OTHER","summary":"WHILE THE VEHICLE IS STATIONARY, I AM STANDING AT THE BACK WITH THE LIFTGATE OPEN AND THE LIFTGATE STARTS TO CLOSE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11413163,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"04/21/2021","vin":"1FMJU1MT7LE","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"THE VEHICLE SHAKES/VIBRATES WHEN DRIVING OVER 65MPH, GETS WORSE THE FASTER YOU GO. SEEMS WORSE IN THE MIDDLE OF THE VEHICLE. TOOK IT TO FORD DEALER WE PURCHASED FROM AND THEY COULDN'T FIND AN ISSUE, JUST SAID ITS SOMETHING WITH THE TIRES OR RIMS. TOOK IT TO LOCAL FORD DEALER AND SAME THING, SAID IT WAS RIMS OR TIRES GIVING VIBRATION. BRAND NEW VEHICLE!! SHOULD BE A SMOOTH RIDE, AND DEALER HAS NO IDEA WHY IT DOES THIS, AND HAS NO SOLUTIONS OTHER THAN GOOD LUCK. STARTED LAST SUMMER, AFTER THE VEHICLE WAS TOWED. DEALERS DIDN'T NOTICE ANY DAMAGE OR ANYTHING NOTABLE UNDERNEATH THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11397991,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2021","dateComplaintFiled":"02/25/2021","vin":"1FMJU1HT4LE","components":"STRUCTURE","summary":"WE ARE ONLY DOING PICKUP ORDERS AS WE HAVE HAD COVID. WE PARK OUR VEHICLE AND TURN THE VEHICLE OFF AND OPEN THE LIFT GATE WHILE WAITING FOR THE DELIVERY TO BE PLACED IN THE BACK OF THE VEHICLE.  ONCE DELIVERY IS COMPLETE, LIFT GATE WILL ONLY CLOSE A FEW INCHES AND THE HORN BEEPS TWICE.  THIS HAPPENS OVER AND OVER AGAIN UNTIL WE GET OUT AND CLOSE THE LIFT GATE MANUALLY.  OUR LOCAL DEALER WE JUST PURCHASED THE VEHICLE FROM HAS TRIED TO FIX THIS ISSUE, HOWEVER, FORD HAS ADVISED US THAT THE VEHICLE HAS TO BE EITHER KEPT RUNNING, OR TURNED ON TO CLOSE THE LIFT GATE.  AFTER TRYING THIS PROCESS, OUR SONS IN THE 3RD ROW HAVE BEEN GETTING NAUSEOUS FROM THE FUMES.  FORD ALSO STATES IN THE USER MANUAL THAT THE LIFT GATE SHOULD BE FULLY CLOSED TO PREVENT FUMES FROM ENTERING THE VEHICLE.  WE HAVE VIDEOS OF THE LIFT GATE STOPPING AND HORN BEEPING THAT WE CAN NOT SEND BUT ARE AVAILABLE IF WE ARE CONTACTED.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11388569,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2021","dateComplaintFiled":"01/17/2021","vin":"1FMJU1KT5LE","components":"UNKNOWN OR OTHER","summary":"2020 EXPEDITION. CAUGHT ON FIRE SPONTANEOUSLY AND BURNED DOWN","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11385617,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2020","dateComplaintFiled":"12/30/2020","vin":"1FMJU2AT4LE","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2020 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STATIONARY IN THE DRIVEWAY AFTER BEING STARTED REMOTELY, WHILE ENTERING THE VEHICLE, THE CONTACT STATED THAT THE REAR WINDSHIELD SHATTERED INDEPENDENTLY. THE CONTACT CALLED MAINER FORD (1724 234TH ST NW, OKARCHE, OK 73762, (405) 267-9827) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO LOCAL BODY SHOP WHERE THE REAR WINDSHIELD WAS REPLACED. THE CONTACT ALSO STATED SHE EXPERIENCED SOME UNSTATED ELECTRICAL ISSUES WITH THE VEHICLE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11365576,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2020","dateComplaintFiled":"10/21/2020","vin":"1FMJU2AT5LE","components":"VISIBILITY/WIPER","summary":"ON OCTOBER 19, 2020 MY HUSBAND AND I WERE TRAVELING ON I295 SOUTH NEAR JACKSONVILLE, FLORIDA WHEN WE HEARD AN EXTREMELY LOUD EXPLOSION SIMILAR TO A GUNSHOT INSIDE THE FORD EXPEDITION. THE NOISE WAS SO JARRING MY HUSBAND JERKED THE STEERING WHEEL BUT QUICKLY GAINED CONTROL. WE WERE LUCKY THERE WEREN'T ANY CARS IN THE LEFT LANE BECAUSE WE COULD HAVE CAUSED AN ACCIDENT. WE WEREN'T SURE WHAT HAD HAPPENED. AS WE QUICKLY ASSESSED THE SITUATION, WE COULD HEAR THE SOUND OF GLASS CRACKING ABOVE US. THE SUN VISOR ABOVE US WAS CLOSED AS WELL AS THE SUNROOF. THERE WAS NO DAMAGE TO THE SUN VISOR, BUT WE MADE THE ASSUMPTION THAT THE SUNROOF WAS THE CAUSE OF THE LOUD BANG AND THE SOUND OF GLASS CRACKING SO WE KEPT THE VISOR CLOSED. IF THE SUNROOF COVER WAS OPEN WE WOULD HAVE BEEN COVERED IN BROKEN GLASS. WE EXITED THE HIGHWAY AS QUICKLY AS POSSIBLE.  WE DROVE INTO THE JACKSONVILLE CHRYSLER DODGE JEEP RAM WESTSIDE DEALERSHIP IN JACKSONVILLE FL, THAT WAS JUST OFF THE HIGHWAY AND THAT IS WHEN WE SAW THE SUNROOF HAD A LARGE HOLE IN IT AND THE GLASS WAS CONTINUING TO SHATTER AND DISINTEGRATE. IT WAS CLEAR FROM THE WAY THE GLASS WAS BROKEN ON THE SUNROOF THAT IT WAS AS IF THE GLASS WAS BLOWN OUTWARD FROM THE VEHICLE AND NOT CAUSED BY SOMETHING HITTING IT FROM OUTSIDE FROM ABOVE. ALSO THERE WAS NO DAMAGE TO THE INTERIOR VISOR OF THE VEHICLE. WE HAD NOT GONE UNDER A OVERPASS AND THERE WERE NO CARS IN FRONT OF US AND NO OTHER DAMAGE TO THE EXTERIOR OF THE VEHICLE.  *HAVING DIFFICULTY UPLOADING IMAGES SO IF THEY AREN'T VISIBLE PLEASE CONTACT US.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11363552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2020","dateComplaintFiled":"10/09/2020","vin":"1FMJU1HT1LE","components":"UNKNOWN OR OTHER","summary":"BACK UP CAMERA STOPPED GIVING ANY WARNING AND DISTANCE TO OBJECTS. IF NOT AWARE OF THIS IT COULD CAUSE THE CAR TO STRIKE AND OBJECT OR ANOTHER VEHICLE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11361658,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2020","dateComplaintFiled":"09/29/2020","vin":"1FMJU1HT0LE","components":"EXTERIOR LIGHTING","summary":"NEW VEHICLE PURCHASE ON 9/10/20, OWNER NOTICED HEADLIGHT BEAMS WERE POSSIBLY MISALIGNED APPROXIMATELY 9/22/20 IN A WELL LIT CITY. MISALIGNMENT WAS CONFIRMED WHEN TRAVELING FROM A TOWN WITH LESS LIGHTING ON 9/26/20. DRIVER NOTICED MISALIGNMENT CAUSES DELAYED REACTION TIME AS HILLS, CURVES, AND ROAD SIGNS WERE NOT VISIBLE. CONTACTED DEALERSHIP TO REPORT ISSUE ON 9/28/20. DEALERSHIP SCHEDULED APPOINTMENT TO REMEDY ISSUE FOR 10/15/20.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11361130,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2020","dateComplaintFiled":"09/25/2020","vin":"1FMJU2AT2LE","components":"STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"AT 1000K MILES THE ELECTRICAL PANELS ON THE CAR LIT UP LIKE A CHRISTMAS TREE.  WHEN IT WAS PULLED OVER AND PLACED INTO PARK, IT JUMPED.  WE CALLED THE DEALER TO BE TOLD IT WAS A GLITCH AND WOULD WORK ITSELF OUT.  THE NEXT TIME, WE TOOK PICTURES AND THEY MISDIAGNOSED IT TWICE.  THE THIRD TIME, THEY SAW IT AND DID A BANDAID REPAIR AND NOW SAY THEY HAVE TO DISSAMBLE AND REBUILD THE CAR'S ELECTRICAL SYSTEM, INCLUDING DROPPING FUEL TANKS AND OTHER MAJOR COMPONENTS TO GET THERE.  THEY ARE EVALUATING WHETHER OR NOT THEY \"BUY BACK\" THE CAR AND WE TAKE A LARGE DEPRECIATION HIT AND THE MONTHS IT TOOK TO REPAIR IT.  IT WAS 1000 MILES WHEN IT HAPPENED AND THEY SHOULD HAVE OFFERED A FULL REFUND.  NOW WE HAVE A CAR OF QUESTIONALBE INTEGRITY, THEY DID NOT LET US KNOW HOW BAD THE PROBLEM WAS AT THE BANDAID REPAIR STAGE, AND NOW WANT TO CHARGE US FOR A FACTOR DEFECT.  THIS IS AFTER WE BOUGHT A TRUCK THAT DEVELOPED THE FORD \"DEATH WOBBLE\" AND RETURNED THE VEHICLE AT A LOSS.  WE HAD A SUBURBAN FOR 20 YEARS AND NO ISSUES.  FORD, WHILE FACING MULTIPLE LAWSUITS ON MANY CARS, WILL NOT OWN UP TO FACTORY MISTAKES.  3 MISDIAGNOSIS AND THEN A BANDAID FIX WITHOUT ACCOUNTABILITY OF HOW EXTENSIVE THE PROBLEM WAS WITH THE VEHICLE.  FORD CORPORATE DID NOT ASK FOR PICTURES AND REFUSED TO GIVE US EMAIL ADDRESS CONTACT INFORMATION FOR THE LEGAL DEPARTMENT.  RIDICULOU","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11350864,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2020","dateComplaintFiled":"08/24/2020","vin":"1FMJK1HT9LE","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING ON A CLEAR DAY ON THE INTERSTATE (NO OTHER CARS AROUND ME) THE REAR PORTION OF THE VISTA PANORAMIC SUNROOF EXPLODED, SENDING GLASS EVERYWHERE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]},{"odiNumber":11308177,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2019","dateComplaintFiled":"02/12/2020","vin":"1FMJK1MT0LE","components":"VISIBILITY","summary":"2020 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO PANORAMIC MOON ROOF EXPLODING WHILE DRIVING. *LD *JS","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}