{"count":264,"message":"Results returned successfully","results":[{"odiNumber":11752554,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2026","dateComplaintFiled":"07/24/2026","vin":"1FA6P8TH8H5","components":"ELECTRICAL SYSTEM,SEATS","summary":"Was driving, all the sudden I heard a pop and a little bit of smoke and the smell of burning plastic came from under passenger seat. Pulled over, noticed it was coming from electrical harness under seat that controls the heated and cooled seats. Disconnected plug and saw that it had burnt out & caught fire. Have left it unplugged with no incident since.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11752210,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2026","dateComplaintFiled":"07/22/2026","vin":"1FA6P8CF2H5","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact noticed smoke on the interior of the vehicle. The contact stated that the smoke became heavy on the interior of the vehicle. The contact stopped the vehicle and became aware that the heavy smoke was coming from the trunk of the vehicle. The Fire Department arrived on the scene and extinguished the fire. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was not inspected. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11750675,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2026","dateComplaintFiled":"07/15/2026","vin":"1FA6P8CF5H5","components":"ELECTRICAL SYSTEM","summary":"Horn when first pushed does not work....Push it 3-4 times rapidly and it works fine...Intermittent....Yesterday a kid not paying attn pulled out in front of me on a bicycle....I hit the horn, horn did not work, came sooooo close to hitting him......With a horn operating properly it would not have been as nearly deadly as it was......Took it to my dealer, was told it is a common known problem, about $1000.00 to troubleshoot and fix....This is a extremely dangerous defect, known to everyone and should be a recall.....The expense to fix is ridiculous to the point that very few are getting it fixed and it is a continuing deadly issue.....","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11749603,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2026","dateComplaintFiled":"07/10/2026","vin":"1FATP8UHXH5","components":"STRUCTURE","summary":"Our 2017 has had an ongoing problem through the years with the passenger door opening at speed. Sometimes going 70 mph on the interstate. Lately it has happened more and more. Yesterday, my wife called me at work, very upset saying that the passenger door popped open again on her way to work. I have read that Ford has had some issues with driver side doors opening, but have not seen a recall for the passenger side. This is very dangerous and scares my wife.  Ford seems to be very slow with giving attention to safety issues.  Last year, our rearview camera on the same car was supposed to have been repaired. They did part of the job but said they are waiting on a part. That was October of 2025. I have heard nothing back. I have contacted the dealership, who tells me they will get back with me, but they basically have not. Meanwhile, I still have a nonworking backup camera. I know they are bogged down with recalls, but these are ongoing, very serious safety issues.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11746513,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"06/25/2026","vin":"1FATP8UH0H5","components":"SEAT BELTS","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the driver's and passenger's side seat belts were seizing. The occupants were concerned about being stuck inside the vehicle. There were no warning lights illuminated. The mechanic removed the inside panels of the seat belts and greased and cleaned the parts. The contact stated that the failure was associated with NHTSA Campaign Number: 25V614000 (Seat Belts). The vehicle was taken to the local dealer, where an inspection was performed, and it was confirmed that the seat belts were working as designed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 27,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11745612,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"06/22/2026","vin":"1FATP8EM6H5","components":"STRUCTURE","summary":"This is a Mustang convertible. The doors would be open all of the sudden when the car is running especially on highway. It's not wide open but ajar. The wind would blow into the car, noisy and scary. Both doors have this issue, mainly on driver side. The passenger side also happened once on highway when my daughter was there. This typically happen in a long drive like couple of hours. The first time this happened is couple of years ago. This issue happened more and more often in the past year. I found online that this issue was reported and some of the cars were recalled. However, my car is not one of those that were recalled. I believe this is a big deal and should be taken care of seriously. Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11744936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2026","dateComplaintFiled":"06/18/2026","vin":"1FATP8UH3H5","components":"STRUCTURE","summary":"While driving my recently purchased 2017 Ford Mustang Convertible from Florida to North Carolina, the passenger-side door repeatedly unlocked and partially opened while the vehicle was traveling at interstate speeds. This occurred approximately 12 times during the trip.  The door appeared to latch normally when closed, but would unexpectedly unlock and pop open while the vehicle was in motion. This created a significant safety concern due to the risk of occupant injury, driver distraction, and potential loss of vehicle control.  I am aware that Ford has issued recalls related to door latch failures on certain Mustang models; however, my vehicle's VIN is not included in the recall population. Based on my research, numerous owners of Ford Mustang Convertibles from model years around 2017 have reported experiencing similar door latch and door-opening issues.  Given the frequency of the occurrences and the obvious safety implications of a vehicle door opening while traveling at highway speeds, I believe this issue warrants further investigation.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11744206,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2026","dateComplaintFiled":"06/15/2026","vin":"1fa6p8th1h5","components":"SEAT BELTS","summary":"Recall performed and tech stated parts were bad and needed desperately and parts were ordered. I have a repair invoice to prove it in my vehicle history. I rescheduled appointment for recall completion and service manager was very rude and stated recall doesn\u2019t even have parts out until 11/2026. When I questioned if recall was performed improperly per TSB she placed me on hold for a while and she said parts department doesn\u2019t have parts for me  /never ordered anything and I can\u2019t get the recall done.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743714,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/12/2026","vin":"1FA6P8AM9H5","components":"SEAT BELTS,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the seat belts failed to lock or latch securely into the buckles. Additionally, the contact stated that the rearview camera failed to operate as intended. The contact received a safety recall notification for NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failures but declined to assist with the repairs. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11739997,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2026","dateComplaintFiled":"05/26/2026","vin":"1FA6P8TH9H5","components":"ENGINE","summary":"The contact owns a 2017 Ford Mustang. The vehicle was taken to the local dealer for a routine timing cover replacement. The contact believed the engine was damaged while being serviced. Upon retrieval, the check engine light was illuminated. There was an abnormal ticking noise detected. The vehicle had misfired. The vehicle had not been diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11737770,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2025","dateComplaintFiled":"05/14/2026","vin":"1FA6P8TH8H5","components":"ENGINE","summary":"Head gasket failure, specifically corrosion of the engine block.  One day the car just did not start at all, with no clear indication of head gasket failure until compression test was ran.  Symptoms include coolant levels getting lower each week, with constant refills needed. Random misfires. Smoke randomly emitting from the exhaust when idle.  Has not been inspected by the manufacturer, police or insurance.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11737647,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"05/13/2026","vin":"1FATP8UH4H5","components":"UNKNOWN OR OTHER","summary":"Driver and passenger door will randomly unlatch while driving.  The door will become ajar while on the highway.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11736322,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2026","dateComplaintFiled":"05/07/2026","vin":"1FA6P8TH1H5","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Recall 22V0820000, Ford recall 22S06 was completed in 2023.  That recall failed.  The dealership, and Ford corporate have refused to fix this under the recall which is required.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11734561,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2025","dateComplaintFiled":"04/29/2026","vin":"1FATP8UHXH5","components":"SEAT BELTS","summary":"This Recall has been out for more than 6 months without remedy.  Is there anyway to get this resolved soon?  Why hasn't there been any solution placed within a timely matter?  I want to make sure that I am safely secured in my seat.  I want to be able to trust that the seatbelt used will save my life if need be.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11727323,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"03/26/2026","vin":"1FA6P8AM5H5","components":"UNKNOWN OR OTHER","summary":"\"I am reporting High Desert Ford (formerly Sunland Ford) for refusing to perform the remedy for Safety Recall 25S89 (NHTSA 25V572) on my 2017 Ford Mustang.  Despite my vehicle exhibiting the exact 'distorted/blank image' defect described in the recall, the dealership refused the repair based on two non-compliant grounds:  1. Digital vs. Physical Defect: The dealer stated that because no 'Diagnostic Trouble Codes' (DTCs) were present, they would not replace the camera. This ignores the fact that NHTSA 25V572 identifies the root cause as internal PCB corrosion\u2014a physical hardware failure that Ford acknowledges causes visual distortion regardless of digital codes.  2. Illegal Tie-In (Magnuson-Moss Violation): The dealership is conditioning my federal safety remedy on the removal of an aftermarket dash display. They claim diagnosis is 'impossible' with it installed, yet simultaneously claimed the vehicle 'passed' inspection. This constitutes an illegal tie-in provision under 15 U.S.C. \u00a7 2302(c), as they have failed to provide any technical proof that the display caused the internal camera corrosion identified by Ford.  I have video evidence of the safety failure which the dealership refused to review. By denying this repair, High Desert Ford is knowingly leaving a vehicle on the road with a defect that increases the risk of a crash.\"","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11720210,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2026","dateComplaintFiled":"02/24/2026","vin":"1FATP8UH0H5","components":"SEAT BELTS","summary":"Recall remedy unavailable for 8+ months causing financial loss","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714927,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2026","dateComplaintFiled":"02/02/2026","vin":"1FATP8UHXH5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer and the vehicle was repaired under NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the contact was informed that the wiring harness also needed to be replaced, but was not covered under the recall. The contact stated that after the recall repair was performed, the rear-view camera became inoperable, and the message \"Camera Not Available\" was displayed while reversing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11711521,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2025","dateComplaintFiled":"01/16/2026","vin":"1FATP8UH5H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that there were intermittent failures with the rear-view camera image. The contact had opened the trunk and noticed that the mesh covering the electrical wires was deteriorating. There was tape holding the mesh to the wires. The tape was rewrapped, and the camera became functional. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that approximately one month after receiving the recall notification, the rear-view camera failed again. The vehicle was taken to a local dealer, who advised the contact that the camera was inspected, and no failure was found. The vehicle was retrieved, but the camera image was distorted, and eventually, there was no image displayed. There was a message that the camera needed to be serviced. The vehicle was returned to the same dealer, who determined that the failure was not due to the camera and that additional diagnostic tests were needed. The contact was informed that the recall repair had been completed and that the repair would be at the owner's expense. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to another dealer for assistance. The failure mileage was approximately 71,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11710872,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"01/14/2026","vin":"1FATP8UH4H5","components":"SEAT BELTS","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11710759,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2025","dateComplaintFiled":"01/13/2026","vin":"1FATP8UH2H5","components":"SEAT BELTS","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts). The contact called the dealer several times for status updates on when parts would be available for the recall repair and was informed that the manufacturer would notify owners with another letter when parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700983,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2025","dateComplaintFiled":"11/22/2025","vin":"1FA6P8AM3H5","components":"SEAT BELTS,UNKNOWN OR OTHER","summary":"While backing up my rear view camera finally went completely out. I have 3 recalls and it's been way over a year or better all I keep getting is notices that they don't have my parts. Over a year really. Can you help me get my car fixed? I have 4 small grandchildren age 1-9 which 2 of them I pick up daily. I want to make sure I do everything I can to keep them safe. If I was a year late on my car payment they would not wait. I think I have been more than patient.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700344,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2025","dateComplaintFiled":"11/19/2025","vin":"1FA6P8TH7H5","components":"SEAT BELTS","summary":"See attached document for complaint.  There has been no attention paid to this matter. As a result, injuries or death may occur.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2025","dateComplaintFiled":"10/30/2025","vin":"1FA6P8THXH5","components":"SEAT BELTS,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was intermittently displayed with distorted lines and was unclear. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V614000 (Seat Belts); however, the parts to perform the recall repairs were not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The contact stated that there had been no failure related to the seat belts. The approximate failure mileage was 200,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11695240,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2025","dateComplaintFiled":"10/23/2025","vin":"1FATP8UH3H5","components":"STRUCTURE","summary":"OVER THE LAST FEW MONTHS MY PASSENGER DOOR COMES AJAR AT HIGHWAY SPEEDS. THIS IS EXTREMELY DANGEROUS. I HAVE NOTED THERE IS A RECALL FOR 2015 MODELS FOR THIS ISSUE ALSO BUILT AT THE FLAT ROCK PLANT. I ALSO NOTE THAT MANY OWNERS OF SIMILAR MODELS ALSO NOT INCLUDED IN THE OPEN RECALL ARE ALSO HAVING THE SAME ISSUES. WHAT IS IT GOING TO TAKE TO MAKE FORD RECALL MORE MODELS? A CHILD FALLING OUT OF A MOVING CAR ON THE HIGHWAY?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694865,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2025","dateComplaintFiled":"10/21/2025","vin":"1FATP8EM7H5","components":"STRUCTURE","summary":"I have being having issues with the doors unlocking not completley but to the second lock, the open door light will show up on the dashboard, at first it was only the passenger side one, then it was both, took it to ford and they did nothing, also for the RECALL 25v572 they told me I had to buy a new camera","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11691874,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"10/07/2025","vin":"1FA6P8AM8H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera failed to display an image, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear-view camera display and camera. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11691586,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2025","dateComplaintFiled":"10/06/2025","vin":"1FATP8FF7H5","components":"SEAT BELTS,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driving visibility, preventing the driver from safely operating the vehicle. The contact stated that a message for the camera failure was displayed on the instrument cluster. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11691694,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"10/06/2025","vin":"1FA6P8CF5H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention); however, the failure worsened. The contact stated that the rearview camera image was persistently blue while reversing. The local dealer was notified of the failure, but no assistance was provided. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 89,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688385,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2017","dateComplaintFiled":"09/19/2025","vin":"1FA6P8AM6H5","components":"BACK OVER PREVENTION","summary":"Backup camera is showing not available on a 2017 ford mustang with no remedies for 8 years.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"MAGNA ELECTRONICS","productModel":"REARVIEW CAMERA","manufacturer":"Magna International Inc."}]},{"odiNumber":11686709,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2025","dateComplaintFiled":"09/11/2025","vin":"1FA6P8TH8H5","components":"POWER TRAIN","summary":"I am bringing in my 2017 Ford Mustang EcoBoost Premium due to a serious transmission problem. The vehicle\u2019s 10R60 / 10R80 automatic transmission becomes stuck in Drive/Sport mode and fails to shift properly, which is a significant safety concern since it prevents me from reliably selecting Park or Neutral when needed. I am aware of multiple Ford Technical Service Bulletins (TSBs) and updates related to this transmission family, including but not limited to: - TSB MC-10236680 (May 30, 2023) \u2013 10R60 / 10R80 Automatic Transmission \u2013 Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Identifies PCM/TCM software issues, solenoid strategy concerns, sticking valves in the main control valve body, and axial movement of the CDF clutch cylinder sleeve. - Calls for PCM/TCM reprogramming, adaptive learning drive cycles, and in some cases valve body or clutch component replacement. - TSB 23-2250 (2023) \u2013 10R60/10R80 Harsh/Delayed Shifts / Engagement - Describes corrective procedures including Transmission Accelerated Main Control Break-In routine, adaptive learning cycles, and parts replacement if necessary. - TSB 18-2079 (2018) \u2013 10R80 Harsh/Delayed Shifts, DTC P0711 - Calls for PCM reprogramming to correct transmission shift concerns. Given these official Ford bulletins acknowledge issues with this transmission design, I am requesting that the dealership: 1. Check for and apply all available PCM/TCM software updates as outlined in the above TSBs. 2. Perform adaptive learning drive cycles or Transmission Accelerated Main Control Break-In procedures where applicable. 3. Inspect for valve body or CDF clutch cylinder defects if symptoms persist. 4. Confirm whether this VIN is covered for these repairs under TSB or goodwill consideration, given the clear overlap between my symptoms and Ford\u2019s published bulletins. Because this is a safety issue (vehicle stuck in gear, inability to properly engage Park/Neutral)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11684404,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2024","dateComplaintFiled":"09/02/2025","vin":"1FA6P8CF3H5","components":"ELECTRICAL SYSTEM","summary":"Backup camera malfunctioning, took vehicle into dealership 1 to have it repaired under recall. Camera still malfunctioning after 2 visits to dealer, was told I was going to get charged diagnostics fee if taken back. Year later, took it to dealship 2 to have it looked at again. dealership found nicked wire from initial repair as stated in repair order, but problem still persists and now being charged a diagnostics fee as Ford refuses to fix problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679685,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2025","dateComplaintFiled":"08/10/2025","vin":"1FA6P8TH4H5","components":"SEAT BELTS","summary":"Driver's seat belt cable rusted, causing cable to fail under normal operation.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679397,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2025","dateComplaintFiled":"08/08/2025","vin":"1FA6P8CF2H5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Trunk stopped working about a year ago along with the backup camera. I understand this is a known issue & recall however I haven\u2019t had the time to bring it in. Finally brought it in & they will only replace the wiring harness which fixed the trunk but not the backup camera which is what I understand to be the main issue of the recall so it makes no sense. If the wiring harness doesn\u2019t fix the main safety issue why aren\u2019t they responsible for replacing the camera?   Thanks,","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672889,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/11/2025","vin":"1FATP8UH6H5","components":"STRUCTURE","summary":"While driving 45mph, my passenger door suddenly opened, and I received a notification on my car's dashboard warning me that the door had opened. When it was safe to pull over, I was able to shut the door but this has been the second time this has occurred, the first being about 2 months earlier while I was driving on the free way going 65mph. This is very dangerous since if my door opened while I was driving, my belongings could fall out of my car while driving, my passenger would be put at risk, and my door could potentially hit another car next to me. Ultimately, my passenger door's lock failed and it is available for inspection upon request. The door failing to stay locked while driving put me and my passenger at risk. The vehicle has not been inspected since I looked online and many others with my car have this issue, but Ford requires hundreds of dollars just to inspect which I can not afford right now. There was a warning sign on my car's dashboard that my passenger door opened while I was driving.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11671607,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2025","dateComplaintFiled":"07/07/2025","vin":"1FATP8UH1H5","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Mustang. The contact stated that after the vehicle was started in the morning, the vehicle was idling rough. The contact stated that later while driving at various speeds, there was a misfire coming from the engine. The contact stated that while checking the engine oil level, the contact became aware that the coolant reservoir level was low. The contact refilled the coolant reservoir however, the engine misfire continued. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that there was coolant intrusion into the cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The contact notified the manufacturer of the failure and was referred by the manufacturer to contact the NHTSA Safety Hotline to report the failure. The failure mileage was 115,288.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669681,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2024","dateComplaintFiled":"06/27/2025","vin":"1FA6P8TH5H5","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while the vehicle was parked, the front passenger's side window unintendedly opened and closed. The contact stated that the failure had occurred on several occasions. There was no warning light illuminated. The vehicle remained at the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 22,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"06/18/2025","vin":"1FA6P8CF3H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the camera was fuzzy. The contact stated that the camera image went blank. The contact stated that after restarting the vehicle, the camera became inoperable. There were no warning lights illuminated. The local dealer was contacted and confirmed there was no recall or warranty coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was contacted and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention); and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 29,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664957,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2025","dateComplaintFiled":"06/04/2025","vin":"1FATP8EM2H5","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 40 MPH, the message \"High Temperature - Pull Over\" was displayed on the instrument panel. The contact was consistently adding coolant to the coolant reservoir for the vehicle to return to normal operation. The failure had occurred on several occasions. The contact stated that there was no warning light illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664132,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2025","dateComplaintFiled":"05/31/2025","vin":"1FATP8UH2H5","components":"STRUCTURE","summary":"Passenger door opens consistently when hitting bumps in the road. Door ajar warning comes on instantly and car beeps.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663557,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2025","dateComplaintFiled":"05/28/2025","vin":"1FATP8UH3H5","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Was driving and the traction control light came on car started shaking, pulled over got out to look and the car was on fire. Fire started in the right rear of the trunk Where the backup camera wire harness is located.  It has not been inspected. Car is currently at an impound lot but is available for inspection.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2025","dateComplaintFiled":"05/19/2025","vin":"1FA6P8AM8H5","components":"WHEELS","summary":"The contact owns a 2017 Ford Mustang. The contact stated while the dealer was replacing the tires, the dealer informed the contact that the lug nuts were swollen and needed to be replaced. The dealer was able to replace the tires; however, the lug nuts were not replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer informed the contact that goodwill assistance could not be provided and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657806,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2025","dateComplaintFiled":"04/30/2025","vin":"1FA6P8TH8H5","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Mustang. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to Auto Zone, where the contact was informed that there was misfire in the engine. The vehicle was then taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #2. The dealer recommended that the long block be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for information on NHTSA Campaign Number: 16V779000 (Engine and Engine Cooling). The failure mileage was approximately 81,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"04/25/2025","vin":"1FA6P8THXH5","components":"STRUCTURE","summary":"The contact owns a 2017 Ford Mustang. The contact stated while the vehicle was stationary, the headliner became loosened. There were no warning lights illuminated. The manufacturer was informed that the headliner was detaching in the vehicle. The manufacturer informed the contact that the vehicle needed to be taken to a dealer to be diagnosed and the manufacturer opened a case. The vehicle was taken to a dealer where it was determined that the door glass and headliner retainer needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 23,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11655184,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"04/17/2025","vin":"1FA6P8AM8H5","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the brake fluid was depleting abnormally. The contact was adding brake fluid constantly. There were no warning lights illuminated. The contact stated that the failure was like NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652757,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"04/04/2025","vin":"1FA6P8CF1H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while in reverse, the back over prevention system failed to display an image on the screen. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the decklid wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V082000 (Back Over Prevention); the VIN was included, but the vehicle had already been repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 30,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652255,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2022","dateComplaintFiled":"04/02/2025","vin":"1FATP8EM0H5","components":"UNKNOWN OR OTHER","summary":"The rear backup camera does not work. The rear backup camera by Ford has been recalled for other vehicles but not for the Mustang. Your agency fined Ford millions of dollars for not recalling the rear backup camera. So Ford recalled the rear backup camera only on certain vehicles not on all vehicles with the same camera. What are you going to do about it? Ford continues to say there's nothing wrong with the rear camera in their vehicles even though you have more complaints for the rear camera than other complaints in other vehicles than the few that they recalled to make it seem like they were doing the right thing. Ford should recall all cameras affected.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652258,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2022","dateComplaintFiled":"04/02/2025","vin":"1FATP8EM0H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while the vehicle was stationary, the gear shifter was shifted into reverse, and the rearview camera displayed a black screen with a message. There were no warning lights illuminated and a message was displayed that the rear camera was not available. The contact took the vehicle to the dealer for an unknown recall for the wiring harness. The vehicle was repaired; however, the failure with the rearview camera persisted. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with rearview camera failure. The vehicle was then taken to a dealer where it was diagnosed with rearview camera failure. The vehicle was not repaired. The manufacturer was made aware of the failure and offered the contact to get the vehicle diagnosed at the manufacturer\u2019s cost. The local dealer was contacted; however, the vehicle was not repaired. The failure mileage was approximately 15,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11648381,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2025","dateComplaintFiled":"03/14/2025","vin":"1FA6P8CF3H5","components":"POWER TRAIN","summary":"My 2017 ford mustang gt has 27,000 mile on it. I was driving home from work  and just went through a traffic circle and I was in 1gear when I went to shift I could not shift. The clutch blew apart while driving normal and it is the factory clutch. Pictures of the equipment involved are available and show no sign of wear or abuse just that it separated. This could have been a major is had I been on a major highway when it happened","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645918,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"03/03/2025","vin":"1FA6P8CF8H5","components":"ENGINE","summary":"The contact owns a 2017 Ford Mustang. The contact stated while driving at various speeds, there was white smoke coming from under the hood. No warning light was illuminated. Upon further investigation, the contact related the failure to TSB: 19-2260; however, the vehicle was not included. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634678,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"01/07/2025","vin":"1FA6P8TH1H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while reversing the vehicle, the \"Camera Is Unavailable\" message displayed and the rearview camera failed to display an image. The vehicle was taken to the dealer, where it was determined that the rearview camera wiring was loose and the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11626695,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2024","dateComplaintFiled":"11/21/2024","vin":"1FA6P8CF4H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that after shifting into reverse(R), the back over prevention screen went blank. The contact stated that the vehicle had just been retrieved from a local dealer after the recall repair of NHTSA Campaign Number: 22V082000 (Back Over Prevention) was completed. The vehicle was taken back to the same dealer, where it was diagnosed and determined that the wiring harness needed to be replaced; however, the contact had to pay to have the repair completed. The contact stated that the Service Adviser at the dealer informed him how to repair the wiring harness himself. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 25,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11626228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2018","dateComplaintFiled":"11/19/2024","vin":"1FATP8UH3H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the backup camera failed to operate as needed intermittently. The camera was pixelating and the image on the screen was blurry. The message that the \u201cBack Over Prevention Camera\u201d was inoperable was displayed. There were no warning lights illuminated. The vehicle was taken to the local dealer for diagnosis. The dealer determined that the electrical wiring for the camera was the cause of the failure. The dealer confirmed that the vehicle was not included in NHTSA Campaign Number: 22V082000 (Back Over Prevention) due to the manufactured date. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 24,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622906,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"10/31/2024","vin":"1FA6P8TH2H5","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Mustang. The contact stated while driving 30 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 31,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619611,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2024","dateComplaintFiled":"10/14/2024","vin":"1FA6P8TH1H5","components":"UNKNOWN OR OTHER","summary":"I AM UNABLE TO UNLOCK MY DRIVER'S SIDE DOOR FROM THE OUTSIDE. I FEEL THIS IS A SAFETY CONCERN,  CONSIDERING I AM A SINGLE WOMAN LIVING IN THE CITY. THE DOOR WILL NOT OPEN WITH THE HANDLE OR THE KEY FOB. I HAVE TO WALK AROUND TO THE PASSENGER SIDE AND REACH THROUGH THE VEHICLE TO OPEN THE DOOR. WHEN TRYING TO RESEARCH THE ISSUE, I HAVE SEEN SEVERAL FORUMS WHERE OTHERS ARE HAVING THE SAME ISSUE. MY 2017 FORD MUSTANG HAS HAD SEVERAL ELECTRICAL ISSUES THAT HAS NOT MADE IT TO THE RECALL LIST. SUCH AS THE HEATING AND COOLING SYSTEM, THE BACK UP CAMERA, AND THE CONNECTIVITY OF THE USB PORT AND SYNC. I AM NEED OF ASSISTANCE IN GETTING THE ISSUE WITH MY DOOR FIXED. I KNOW THAT IT ISN'T A SAFETY ISSUE SUCH AS A RISK WHILE DRIVING, ALTHOUGH, IT IS A SAFETY ISSUE FOR MY SAFETY WELL BEING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613853,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2024","dateComplaintFiled":"09/10/2024","vin":"1FATP8UH1H5","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2017 Ford Mustang. The contact stated while driving 70 MPH, the front passenger's side door unlatched unintendedly, and became ajar. The contact stated that the failure recurred while driving at various speeds. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 177,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611765,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"08/30/2024","vin":"1FATP8FF9H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the backup camera was inoperable. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to another local dealer, Dick Smith Ford Inc., (9505 E 350 Hwy, Raytown, MO 64133); where an unknown diagnosis was completed. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the recall repair had previously been completed. The failure mileage was approximately 99,999.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608189,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2024","dateComplaintFiled":"08/13/2024","vin":"1FA6P8AM4H5","components":"STEERING,POWER TRAIN","summary":"I was driving at 70mph and the steering wheel locked without any error showing on the dashboard. Ford could not find a fault when it was connected to a computer. Later after a test drive they confirmed it was the Electronic power assisted gear assembly fault.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608289,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"08/13/2024","vin":"1FATP8UH5H5","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"There was a recall regarding the backup camera and/or its harness, I took this in to have it replaced and the dealership did not correct the problem, then when I went to have it serviced again, the dealership was closed down, I need my camera repaired/replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604065,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2024","dateComplaintFiled":"07/23/2024","vin":"1FA6P8TH8H5","components":"ENGINE","summary":"To provide some context, I purchased my Mustang new in 2018, and it currently has 40,000 miles on it. Approximately four weeks ago, I began experiencing a \"shaking\" issue when cold-starting the engine, accompanied by the check-engine light turning on. I brought my vehicle into your service department, where I was informed by the service representative that the problem was related to the spark plugs. After paying $600 for what was purported to be a fix, I retrieved my car, which drove fine for about a week before the same issue recurred. The engine began shaking again, and the check-engine light reappeared.  I promptly scheduled another appointment, explicitly mentioning that the problem was identical to the previous one. Upon dropping off my car, I was told that the mechanic couldn't determine the issue from the initial diagnostic. After three days without any updates, I reached out to my service representative, Jack, who then informed me that my car required an engine replacement due to a coolant leak\u2014a problem he described as a common issue with EcoBoost engines. The cost quoted for this repair was $9,000, an amount I find exorbitant given that my car's total value is around $12,000-$13,000.  My primary concern now is the nature of the engine issue. Given that this problem is apparently common with EcoBoost engines, I believe it is a manufacturing defect that should not be my financial responsibility to fix. Furthermore, during my research, I discovered recalls and class action lawsuits related to this exact issue\u2014information that was never communicated to me by your team or at the time of purchase. Unfortunately, my vehicle is not included in these recalls. Coolant leaking into the engine will eventually make my engine overheat and potentially crack the engine. This is a manufacturing issue, and should not be my financial responsibility.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603747,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2024","dateComplaintFiled":"07/22/2024","vin":"","components":"EXTERIOR LIGHTING,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Mustang. The contact stated that after parking and turning off the vehicle, it was later discovered that the rear brake lights had remained illuminated. Upon inspection, the contact discovered that the brake pedal plunger had failed and disintegrated. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 10,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600629,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2024","dateComplaintFiled":"07/09/2024","vin":"1FA6P8TH1H5","components":"ENGINE","summary":"The overheat light came on in the car a 2017 Mustang Ecoboost with only 82,000 miles.  Had the car towed to the Greenway Ford dealership in Orlando and they said that there was evidence of coolant in one of the cylinders and the engine needed to be replaced.  The Service Advisor at the dealership said that this was a known issue with the 2.3 liter Ecoboost engine and premature engine failures.  An engine overheat could be a safety hazard or create an issue if the engine failed in traffic or on the highway.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596970,"manufacturer":"Ford Motor Company","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2023","dateComplaintFiled":"06/26/2024","vin":"1FA6P8TH2H5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Was in the car during a very slow, around 5mph front end collision. The knee airbag went off at low speed. I. Exited the vehicle to look at damage and then I sat back in the driver seat. Upon sitting back in the driver seat I noticed the smoke that had cleared from the airbag had started to build back up and became more dense. I had my feet outside the door while sitting in the driver seat and when I when I looked around I noticed a fire getting larger and larger from the pillar to my left, between the rear seat and the front driver seat. I didn\u2019t have anything to put it out so I tried to blow it out and it was getting larger and larger melting more of the plastic up the pillar. I ripped off a work shirt I had and was able to smother the fire with it. Had I not been able to smother it this fire would have engulfed the whole vehicle. After observing the damage the wiring harness had shorted out and burnt/ caught on fire that goes from the front of the vehicle to the back.there was no prior damage to the vehicle and no damage to the car other than the front end collision during the accident.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593414,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2019","dateComplaintFiled":"06/10/2024","vin":"1FA6P8CFXH5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the rear-view camera was intermittently inoperable. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention), and the vehicle was taken to the dealer, where the decklid wiring harness was replaced. The contact stated that after the recall repair, the rearview camera became inoperable while reversing. The dealer was notified of the failure and informed the contact that there was an additional cost for any other additional repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact there was an additional cost for additional repairs. The failure mileage was approximately 31,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591484,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2024","dateComplaintFiled":"05/30/2024","vin":"1FA6P8CF6H5","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Mustang. The contact stated the brake pedal stop bumper had disintegrated and the rear brake lights remained illuminated continuously while driving. The contact stated that the Push-to-Start feature activated without depressing the brake pedal. The contact stated that the failure was related to NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, neither the VIN nor the model year was included in the recall. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590641,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"05/24/2024","vin":"1FA6P8TH3H5","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while driving at approximately 15 MPH and making a U-turn, the engine overheated, and the vehicle stalled. There was smoke coming from the tail pipe. There was an abnormal odor of coolant in the vehicle. The contact opened the hood and noticed that the engine oil was milky, and the coolant reservoir was empty. The engine overheated, and the message \u201cLimited Power Due to Overheating\u201d was displayed. The check engine warning light was illuminated. The contact researched the failure and indicated that the failure was due to the head gasket and engine. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact was referred to the dealer for assistance. The failure mileage was approximately 83,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584769,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2024","dateComplaintFiled":"04/23/2024","vin":"1FATP8UH0H5","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The passenger side door keeps unlatching itself. So, when I am driving on a street, I will sometimes occasionally get \"Passenger Side door Ajar\" warning message that pops up on my dash, and sure enough, the door is open. I have to lean over and quickly slam it shut. I've noticed this happens particularly when driving on a bumpier road.   I know there has been similar recalls for this same problem on the driver side door that was mentioned on - NHTSA CAMPAIGN NUMBER: 17V168000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584503,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"04/22/2024","vin":"","components":"SEAT BELTS","summary":"The contact owns a 2017 Ford Mustang. The contact stated while exiting the vehicle, the seat belt anchor detached from the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt anchor. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The VIN was not available. The failure mileage was 67,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581462,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"04/06/2024","vin":"1FATP8UH8H5","components":"UNKNOWN OR OTHER,ENGINE","summary":"UNKNOWN, suddenly needs a new transmission. very upsetting","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580513,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/01/2024","vin":"1FA6P8CF3H5","components":"UNKNOWN OR OTHER","summary":"The clutch pedal is breaking off of the assembly (can be heard by a creaking sound), which will make it impossible to engage the clutch to change gears when it breaks. The clutch pedal isn\u2019t something that wears like brakes and tires, this is a very important part to the basic operation of the vehicle. There has been numerous examples of this problem occurring for years on many of the Mustangs from this generation. Some have taken it into their own hands to fix the design error from Ford. How this hasn\u2019t been recalled yet (especially after being considered on of the best selling cars) is pathetic and dangerous for everyone in the road and will eventually lead to a fatal accident. I trust that the NHTSA will do the right thing and force a recall for Ford\u2019s greedy and cheap tactics.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578774,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2024","dateComplaintFiled":"03/21/2024","vin":"1FA6P8AM4H5","components":"ENGINE","summary":"I was driving and the vehicle jerked, the check engine came on and I immediately pulled over. The car was towed to a local mechanic who said take it to ford because this is a known issue with 6 cylinder engines. Today, ford called and said it\u2019s a catastrophic engine failure and nothing I did. The cost to replace the engine is $10,000. My car had 97,000 miles and was always well cared for. If ford knows this is an issue, it should be a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578806,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2024","dateComplaintFiled":"03/21/2024","vin":"1FATP8FF9H5","components":"POWER TRAIN","summary":"6speed manual transmission defect won\u2019t go in 5th ,6th gear","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577191,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2023","dateComplaintFiled":"03/13/2024","vin":"1FATP8EM7H5","components":"BACK OVER PREVENTION","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11574141,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2024","dateComplaintFiled":"02/27/2024","vin":"1FATP8UH5H5","components":"STRUCTURE","summary":"Passenger door comes ajar while driving down the road.     I was not leaning against the door and while I was driving the door became ajar enough so that wind was flowing as if the door was cracked open.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571674,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2024","dateComplaintFiled":"02/13/2024","vin":"1FA6P8THXH5","components":"ENGINE","summary":"The contact owns a 2017 Ford Mustang. The contact stated while driving at an undisclosed speed, the vehicle was jerking with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that cylinder #1 had misfired and that the long block needed to be replaced. The vehicle was not repaired. The contact stated that the spark plugs, and ignition coils had previously been replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 88,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11563053,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"01/02/2024","vin":"1FA6P8CF8H5","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while at a complete stop, white smoke started coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test; however, the diagnostic test was not performed. A friend later informed the contact of NHTSA Campaign Number: 16V779000 (Engine and Engine Cooling) and the contact linked the failure to the recall. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 15,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11561480,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2023","dateComplaintFiled":"12/22/2023","vin":"1FATP8UHXH5","components":"LATCHES/LOCKS/LINKAGES,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that on four occasions while driving at various speeds, the driver's door swung open unintendedly. Additionally, the contact stated that when the vehicle was shifted into reverse, there was a blue screen displayed. The contact stated that the trunk would not open to allow the reverse camera to be repaired. The vehicle was taken to an independent mechanic where the diagnosis was unknown, and the mechanic stated that the trunk would not open to allow the reverse camera to be repaired.  The vehicle was not repaired. The contact believed that the vehicle failure was associated with NHTSA Campaign Number: 22V082000 (Back Over Prevention). The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 140,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11556632,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2022","dateComplaintFiled":"11/24/2023","vin":"1FA6P8AM0H5","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"Thr rear view camera does not function properly. Around fifty percent of the time backing up the screen will show \"Rear view camera not available.\" I have owned the vehicle since July 2022. There's a recall currently on this issue, but Ford is saying my vehicle is not included.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11554810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2023","dateComplaintFiled":"11/13/2023","vin":"1FATP8UHXH5","components":"STRUCTURE","summary":"Passenger door became partially unlatched while driving at highway speed over rough pavement. This is the second time this has occurred. Both times the dashboard warning light came on to let us know it was unlatched, but we are certain that it was completely closed when initially getting into vehicle. Online Q&A sites confirm multiple others with this experience and no recalls or TSB to this date.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553104,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2023","dateComplaintFiled":"11/01/2023","vin":"","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power while driving sluggishly. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined an increased bore size for cylinder #2, which was allowing an abnormal amount of coolant to flow into the engine. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 101,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2022","dateComplaintFiled":"10/25/2023","vin":"1FA6P8TH1H5","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION","summary":"I have a 2017 Ford mustang eco-boost which has a faulty rear view camera. The camera glitches with distorted image with moving horizontal lines. For this exact same issue ford issued a manufacturer Recall Number22S06/22V082, but with a catch. In the recall report they mentioned that camera replacement will apply only for 2015 models. But this issue exists in 2017 models as well and ford need to consider to recall those as well.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548790,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2023","dateComplaintFiled":"10/07/2023","vin":"1FA6P8CF5H5","components":"POWER TRAIN,ENGINE","summary":"I was driving at 60mph when the transmission automatically downshifted to second gear while all sport modes were OFF and T/C was ON. Car was simply on drive, and after merging onto freeway and had completely let go of the accelerator pedal the car downshifted by itself no down shifting was done by the paddles. This is the 4th time my car does this and I have to upshift as fast as possible because RPMs go up as high at 7000. i\u2019ve made some reading and looked at some TSBs looks like this issue has happened to other owners who their vehicle is equipped with the 6R80 transmission.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548832,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2022","dateComplaintFiled":"10/07/2023","vin":"1FATP8UH9H5","components":"POWER TRAIN,ENGINE","summary":"June 2022, approx. 53000 miles, misfire codes. Replaced spark plugs. Codes continued intermittently. January 2023 car was inspected due to heater inop at 61228 miles. Coolant low and misfires. No repairs, just coolant added. I topped off coolant 3X until April of 2023 at 61631 miles, white smoke and damp smell from exhaust along with continuing misfires. Dealer stated water intrusion, engine and turbo bad. No warranty, less than 50% of cost covered by manufacturer. June 2023 car was returned to me. Back at dealer 4 days later, 61691 miles, rear end shudder. Bad rear differential. Manufacturer covered less than 50% of cost. All maintenance was performed at or earlier than warranty required including rear differential service at 33283 miles with Ford.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548833,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2023","dateComplaintFiled":"10/07/2023","vin":"1FATP8EM9H5","components":"STRUCTURE","summary":"Passenger door came unlatched on the highway going approximately 70 mph once on 10/6/2023 and again the next day on 10/7/2023. First, the driver heard the door click and then hear wind and then the door ajar alert sounded on the dashboard.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547308,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2023","dateComplaintFiled":"09/29/2023","vin":"1FA6P8CF2H5","components":"VISIBILITY","summary":"The contact owns a 2017 Ford Mustang. The contact stated when the HVAC system was engaged to clear the windshield due to overnight condensation, the HVAC system failed to operate as designed and the windshield was not cleared. The contact stated no warning light was illuminated. The contact also noted that the air conditioning system was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the evaporator and compressor needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547391,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/29/2023","vin":"1FATP8UH5H5","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the passenger\u2019s side door independently opened while driving at highway speeds. The vehicle was taken to a dealer where he was informed that there were no recalls on the vehicle. The contact linked the failure to NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538853,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2023","dateComplaintFiled":"08/16/2023","vin":"1FATP8EM3H5","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2017 Ford Mustang. The contact stated while driving 65 MPH, the front passenger\u2019s side door opened independently. The contact stated the door ajar warning light was illuminated. The contact experienced the failure a second time on August 12, 2023, three times in a row. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2019","dateComplaintFiled":"08/10/2023","vin":"1FATP8UH4H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera failed to activate or operate as needed. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and the vehicle was taken to the dealer, where the decklid wiring harness was replaced; however, the failure persisted. The dealer informed the contact that there would be a cost for the repair because the recall repair did not include replacing the rearview camera. The manufacturer's repair instructions stated that the dealers would inspect and repair the decklid wiring harness and/or replace the rearview camera as necessary, free of charge. The vehicle was not repaired.  The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was unknown. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537495,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2023","dateComplaintFiled":"08/09/2023","vin":"1FA6P8TH8H5","components":"STEERING","summary":"The contact owns a 2017 Ford Mustang. The contact stated while starting the vehicle, the steering wheel was loose. There was no warning light illuminated. The contact stated that the steering wheel was hanging off the steering column. The dealer was contacted and stated that the vehicle was not under a recall for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not under recall for the failure. The failure mileage was 135,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537529,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2023","dateComplaintFiled":"08/09/2023","vin":"1FATP8UH6H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated while attempting to unlock the vehicle using the key fob, the vehicle failed to unlock. The contact had a locksmith examine the vehicle, and the battery was replaced; however, the failure recurred. On another occasion while driving 30 MPH, the back prevention camera display illuminated. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 122,479.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536217,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"08/03/2023","vin":"1FATP8UH9H5","components":"STEERING,ELECTRICAL SYSTEM,SEATS","summary":"The driver\u2019s seat will work fine on one side but the other side will not go back and forth. This causes problems while driving as my knees are toward my chest and my ability to break is impaired.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536327,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"08/03/2023","vin":"1FA6P8THXH5","components":"UNKNOWN OR OTHER","summary":"Ford issued a recall on my car's backup camera system.  About at the same time that this recall was issued, my backup camera started failing.  Ford recently inspected my vehicle pursuant to the recall, and says that the existing recall only applies to the wiring harness of my vehicle.  I'm still stuck with a faulty backup camera because neither the dealership nor Ford corporate will take responsibility for the broken camera.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11535001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"07/28/2023","vin":"1FATP8UH3H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532654,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"07/17/2023","vin":"1FATP8FF0H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated while reversing at an undisclosed speed, the back-up camera displayed a distorted or a black image, creating a visibility hazard. The cause of the failure was not yet determined. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532336,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"07/14/2023","vin":"1FA6P8CF1H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated while reversing, the rear-view camera screen was blank. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the wiring harness for the rear-view camera to be replaced. The vehicle was repaired but continued to experience a failure. The contact took the vehicle back to the dealer, where it was diagnosed with needing the rear-view camera to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"07/11/2023","vin":"1FATP8EM9H5","components":"ENGINE","summary":"Car leaking Freon for years causing black mold throughout the car and directly in my face for years. It\u2019s otorless but does smell musky like black mold the technician said. Repair shop stated Freon leak but can\u2019t locate it resulting in me losing my job from being too sick to work from black mold overgrowth in my body from this car. My son and I have brain fog, digestion issues, clumsy, sinus and throat always has mucus, fatigue and overall feeling of being unwell. This has caused my now 4 year old son and I to be in and out of the hospital for about 2 years but the last year was really bad. Ford is not acknowledging this is a problem however I found a TSB listed online. Please help me get this car fixed or help me get out of this car as it is killing us resulting in poor quality of life and life long health issues that affect our lives every day.  NHTSA ID Number: 10144920  Manufacturer Communication Number: TSB 18-2256","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530532,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2023","dateComplaintFiled":"07/05/2023","vin":"1FATP8FF4H5","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"This 2017 Ford Mustang was taken into Gillespie Ford for the RECALL on the rear back up camera.  This was done on May 31, 2023.  The dealer said they fixed the camera.  I have only taken this vehicle out twice since they \u201cfixed\u201d it. Yesterday was extremely hot.  When I used the backup camera in my garage after I got home, the camera image was distorted just as it was before the RECALL REPAIR.  This problem with the camera has not been fixed properly and the dealer wants to charge me for any further repairs, even though it has not been fixed properly or FORD still has a severe issue with these cameras when they get hot. I would like someone to step up and make the dealer fix this as it was a RECALL.  I believe I should NOT have to pay for another repair.  They have not done this properly.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11527268,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2023","dateComplaintFiled":"06/15/2023","vin":"1FATP8EM3H5","components":"STRUCTURE","summary":"While on the freeway, my passenger door unlatches and opens. The warning indicator goes off that a door is open and it is free from the locking mechanism, requiring the door be opened and pulled closed while in motion. The door has done this repeatedly for over a year. Most recently, it opened and almost hit another vehicle on the road. This is incredibly dangerous and a panic inducing concern that occurs with no advanced notice. The door has been checked and verified as securely fastened before departing every trip and it still happens.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11523093,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2023","dateComplaintFiled":"05/21/2023","vin":"1FA6P8CF9H5","components":"POWER TRAIN","summary":"Car has a 6-speed manual transmission, which means it has a clutch and clutch pedal.  The clutch pedal began squeaking when letting it up after engagement.  Then it stopped depressing the plunger on the clutch engagement sensor preventing the clutch pedal to be depressed 100%.  After inspection it was revealed the clutch pedal pivot point at the top where the pivot collar holds the pedal in alignment with the pedal assembly with the brake pedal is cracked.  This forces the pedal to the left and out of alignment, which prevents the pedal from engaging properly when pressed, and fails to depress the pedal switch.  This pivot connection is made via a weld where the collar goes through the pedal arm.  This weld is insufficient and has cracked most of the way around the collar.  The only way to continue using the pedal is to push the pedal to the right and take advantage of the increase lateral play while depressing it rather than straight up and down.  It can prove challenging while leaving from a stop or stopping the car since the sensor plunger can hang up and not allow the clutch to be pressed in, which could make the driver to force the transmission out of gear to stop the car.  This can be very challenging in first gear in heavy traffic.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522467,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2023","dateComplaintFiled":"05/17/2023","vin":"1FA6P8TH1H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that after he purchased the vehicle, he received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to the dealer for the recall repair however, the contact stated that a week after the vehicle was repaired; however, while shifted into reverse(R), a message appeared on the screen indicating that the camera failed to function properly. The contact stated that he depressed the \u201cOK\u201d button to clear the screen then the screen displayed white then became distorted. The dealer was notified of the failure and the contact was informed that the vehicle was inspected, and the wiring harness was replaced. The contact was also informed by the dealer that the recall was closed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number but no further assistance was provided. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520138,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"05/02/2023","vin":"1FA6P8TH3H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the rear-view camera image was intermittently displaying a blank image. The vehicle was taken to be serviced under NHTSA Campaign Number: 22V082000 (Back Over Prevention) where it was diagnosed that only the decklid wiring harness needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred intermittently. The vehicle was taken back to the dealer, where it was diagnosed that the rear-view camera needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 7,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11516727,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/11/2023","dateComplaintFiled":"04/12/2023","vin":"1FA6P8CF1H5","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER,VISIBILITY","summary":"The 2015-17 all have the same issue with the ac system as a whole, it is very faulty and not safe. This is due to a manufacturing defect. The ac constantly blows hot air even when on cold and only on to the windshield which  causes visibility issues which could be fatal for me or anyone on the road. I went to ford yesterday to ask about the issue which I was told \u201cwe only have one person today that can look at it\u201d and was later told that he wouldn\u2019t take a look, without any reasoning. I had to go to a different company to get my car diagnosed. As I stated before this is a occurring issue with the year make and model of my vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11515600,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2023","dateComplaintFiled":"04/05/2023","vin":"1FA6P8TH4H5","components":"ENGINE","summary":"My mustang with approximately 41,000 miles now needs a NEW engine ($8,100) because of these known issues with these EcoBoost engines.  How come they are allowed to sell lemons to the American people??","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513995,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2022","dateComplaintFiled":"03/27/2023","vin":"1FA6P8CFXH5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated while reversing, the rearview camera image became distorted, then turned blank. There was no warning light illuminated. The contact received recall notification of the NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to the dealer, where it was determined that the failure was not related to the recall; however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511176,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2023","dateComplaintFiled":"03/10/2023","vin":"1FA6P8AM7H5","components":"FUEL/PROPULSION SYSTEM","summary":"Fuel tank leaking from fuel tank fitting. The tank has been inspected by the ford service department. Car is unsafe to drive. The symptoms are a fuel leak when the tank is full, and a gasoline Oder, again when full.  This item was discovered around the first of the year, Ford not able to see the car until March 3rd.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510251,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2023","dateComplaintFiled":"03/05/2023","vin":"1FA6P8TH5H5","components":"STEERING","summary":"Steering wheel came loose, no reason just happened , unsafe","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508526,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2019","dateComplaintFiled":"02/22/2023","vin":"1FA6P8TH4H5","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"The contact owns a 2017 Ford Mustang. The contact stated that on various occasions, there was water coming from the passenger\u2019s side of the instrument cluster rainy weather. The contact also stated that the infotainment screen intermittently failed to display as designed. No warning lights were illuminated. The vehicle was taken to two local dealers, Gosch Ford Escondido (1717 Auto Park Way S, Escondido, CA 92029) and North County Ford (450 W Vista Way, Vista, CA 92083) however, the failures could not be duplicated. The vehicle was not repaired, and the failure persisted. The manufacturer was made aware of the failure and informed the contact that the warranty had expired and advised them to file a complaint with the NHTSA Hotline. The failure mileage was 30,291.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508120,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2022","dateComplaintFiled":"02/20/2023","vin":"1FATP8UH6H5","components":"STEERING,SUSPENSION","summary":"The car makes noises when stealing, really rough on freeway and noisy, stealing shakes. Not acceptable for a car at this price range and claimed quality.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11507817,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"02/17/2023","vin":"1FA6P8CF4H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated while operating the vehicle, the back-up camera image was flickering on and off, and was also distorted. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and the vehicle was taken to the local dealer and received the recall repair. The contact stated that the wiring harness was replaced; however, the camera was not replaced. The contact stated that the final notice indicating that the part was available did not include replacing the backup camera, if necessary, as listed on the NHTSA website. The manufacturer was not notified of the failure. The failure mileage was 72,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11507167,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2023","dateComplaintFiled":"02/14/2023","vin":"1FATP8EM0H5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"The passenger door opened while the vehicle was moving on the highway. This has happened twice in the last 2 months.  The dash warning illuminated to let me know.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11506586,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2023","dateComplaintFiled":"02/10/2023","vin":"1FA6P8CF0H5","components":"AIR BAGS,STRUCTURE","summary":"There is a crack in the metal weld of the vehicle by both top corners of the windshield. This crack has allowed water into the interior of the car and soaked the side airbag in between the driver door and windshield.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505830,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2023","dateComplaintFiled":"02/06/2023","vin":"1FATP8UH3H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the backover prevention camera became distorted. The vehicle was taken to the dealer where it was repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505211,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2021","dateComplaintFiled":"02/02/2023","vin":"","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"01/20/2023","vin":"1FA6P8AM9H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of the NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501704,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/13/2023","vin":"1FATP8EM2H5","components":"UNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES","summary":"My 2017 Mustang Convertible gave no warning to suddenly have no access to the trunk. The key fob doesn't open it. The inside button does not work. The seat doesn't fold down. There is no actual key hole to use. I am woman almost 70 years old.  What if I have a flat tire? Everything I need for a flat tire is in the trunk. My first Aid kit is on the trunk.  This is a serious problem and a poor design.   I am still waiting for the dealer to fix the recall on the back up camera. I think both problems, the back up camera AND the trunk issue are in the same wiring harness.   I sure hope I don't get a flat.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501621,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2023","dateComplaintFiled":"01/13/2023","vin":"1FATP8EM9H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the trunk failed to open while pressing the unlock button on the rear door, the unlock button inside the vehicle, and the unlock button on the key fob. There was no warning light illuminated. The contact stated that there were groceries in the trunk, and he was unable to retrieve the groceries due to the failure. Additionally, the contact stated that the rearview camera was displaying a blank image intermittently while reversing. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 22V082000 (Back Over Prevention).  The manufacturer was not notified of the failure. The failure mileage was approximately 11,900.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11500483,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"01/06/2023","vin":"1FA6P8TH5H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11500336,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2022","dateComplaintFiled":"01/05/2023","vin":"1FATP8UH2H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the backup camera failed to display an image as a \"Rearview Camera Unavailable\" message was displayed. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The contact made a local dealer aware of the failure; however, she was informed that parts for the repair were on backorder. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and was unable to confirm when the part would become available. The failure mileage was unknown. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11498210,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2022","dateComplaintFiled":"12/20/2022","vin":"1FATP8UH8H5","components":"UNKNOWN OR OTHER","summary":"I have a safety recall on my vehicle.  It is for the rearview camera on my Mustang.  Safety Recall Notice 22S06/NHTSA Recall 22V082.  We took the vehicle to the dealership for diagnostic and then back again for repair in October 2022.  The service department replaced the wiring harness but did not replace the camera.  The wiring wiring.  Less than a month the camera failed again and I harness point of failure was due to the trunk lid closing on the wiring which I believe has also compromised the camera due to inconsistent connectivity due to faulty am being told by Ford that I would have to pay out of pocket to get this camera replaced.  This is very unsafe when backing up and puts me at risk for a crash.  Ford's failure to address this safety hazard should be reviewed by National Traffic and Motor Vehicle department.  Can you please help me?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11494394,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2022","dateComplaintFiled":"11/21/2022","vin":"1FATP8UH8H5","components":"BACK OVER PREVENTION","summary":"2017 FORD MUSTANG. CONSUMER WRITES IN REGARD TO SAFETY RECALL 22V-082.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493719,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2022","dateComplaintFiled":"11/15/2022","vin":"1FA6P8CF9H5","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 10 MPH, he detected smoke coming from the vehicle. The contact noticed that oil was leaking from the headers.  There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the valve cover gasket was leaking. The vehicle was not repaired due to parts being backordered. The manufacturer was not contacted. The failure mileage was approximately 6,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11492378,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"11/05/2022","vin":"1FATP8EM1H5","components":"UNKNOWN OR OTHER","summary":"At times the trunk does not open. It is unsafe to put anything in the trunk because you do not know when it will open and not open. I was told without the trunk opening you have no access to the spare tire. I case of an accident you can end up stranded without access to the spare tire. This is a reoccurring  and ongoing problem. It has been unable to open a few times and currently  it has been unable to open for a while now. Not sure if it has any connection to the rear view camera on the trunk.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11492085,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"11/03/2022","vin":"1FATP8UH7H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a local dealer, where it remained awaiting parts for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491939,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"11/02/2022","vin":"1FA6P8TH6H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the back-up camera would intermittently display a blurry or distorted image while in use. The contact then received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact later received a notice that parts were available and took the vehicle to a local dealer for service. The contact then received a call from the dealer that the part used to repair the failure was defective and that she had to pay out of pocket for the repair. The manufacturer was notified of the failure and referred her to the NHTSA. The vehicle was not repaired. The failure mileage was 28,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"11/01/2022","vin":"1FA6P8TH1H5","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2017 Ford Mustang. The contact stated  that while driving at various speeds, the front driver's side and front passenger's side windows would unintendedly go up and down. There was no warning light illuminated. The vehicle was taken to the dealer where both the front driver's side and front passenger's side windows motors were replaced. However, the failure reoccurred on the front driver's side window. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 36,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491154,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2022","dateComplaintFiled":"10/27/2022","vin":"1FA6P8CF0H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the dealer previously serviced the vehicle under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the failure recurred with the rearview camera displaying a distorted image. The vehicle was taken back to the dealer where it was diagnosed that the AIPM module needed to be replaced. The vehicle was then taken to J.C. Lewis Ford (9505 Abercorn St, Savannah, GA 31406) and the AIPM module was replaced. The manufacturer was made aware of the failure and confirmed that the failure was not related to the recall. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491191,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2022","dateComplaintFiled":"10/27/2022","vin":"1FATP8UH9H5","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"I had a recall repaired on my 2017 Ford Mustang at a Ford dealership, the recall repair had to do with the backup/rearview camera not working properly. After they repaired the wiring in the trunk compartment, the back up camera is still not working properly and becomes blank or distorted when putting the vehicle in reverse. I called the dealership to have it looked at and fixed because the nhtsa website states that \"Dealers will inspect and repair the decklid wiring harness AND/OR REPLACE THE REARVIEW CAMERA, as necessary, FREE OF CHARGE.\". The dealership inspected my 2017 Mustang, again, and sent me a text message with a website link attached stating the cost for the repair and that I would need to pay for the repair totaling $316.59.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11490925,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2022","dateComplaintFiled":"10/26/2022","vin":"1FA6P8THXH5","components":"BACK OVER PREVENTION","summary":"2017 FORD MUSTANG. CONSUMER WRITES IN REGARD TO DEFECTIVE BACK CAMERA. THE CONSUMER STATED THE REARVIEW CAMERA HAS NOT WORKED IN 2 YEARS AND WAS REPAIRED ON OCT 2022. IT WORKED FOR 1 DAY AND HASNT WORKED PROPERLY SINCE THAT DAY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11490642,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"10/24/2022","vin":"1FATP8EM4H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact that the vehicle experienced intermittent failure when the vehicle was shifted into reverse(R) with the back-up camera image being blank or distorted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.  The failure mileage was approximately 46,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11488372,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2022","dateComplaintFiled":"10/07/2022","vin":"1FA6P8TH0H5","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle was stalling with the powertrain malfunction light illuminated. The contact stated that the vehicle would no longer accelerate while depressing the accelerator pedal. The vehicle had not lost motive power but was inoperable. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced because there was no transmission fluid in the transmission. The contact stated that no warning lights were illuminated. Additionally, the contact was informed that two unknown cylinders also needed to be replaced. The vehicle was then towed to two other independent mechanics where the previous diagnosis was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and the contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 94,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11486912,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2022","dateComplaintFiled":"09/28/2022","vin":"1FA6P8JZ4H5","components":"ENGINE","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while driving at various speeds, the vehicle intermittently experienced surging, hesitation, and a loss of motive power. On one occasion while driving at an undisclosed speed, the vehicle stalled and was towed to the local dealer who diagnosed that the air compressor and battery had failed, causing two engine belts to malfunction. No further information was available. The vehicle was repaired however, the failure persisted. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 13,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11486779,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2022","dateComplaintFiled":"09/27/2022","vin":"1FATP8UH9H5","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"RECALL 22V082 for 2017 Ford Mustang.   Unreliable backup camera (safety issue) and trunk wiring harness. Vehicle was at Camelback Ford, Phoenix, Arizona, on June 28, 2022, for the recall. Dealer ordered backup camera and trunk wiring harness. Neither the Dealer or Ford Corporate can tell me when the parts will be available or where the parts are coming from. Now the trunk will not open (part of the wiring harness recall). Getting the runaround from Ford!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11482586,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"09/02/2022","vin":"1FATP8FF3H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2022","dateComplaintFiled":"08/23/2022","vin":"1FATP8UH8H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the rearview camera failed to operate as needed and a blank screen would appear while in the reverse(R) position. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer wants to reimbursed for the his garage door being damaged due to the backup camera  not working.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480141,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"08/19/2022","vin":"1FA6P8TH8H5","components":"BACK OVER PREVENTION","summary":"The contact's husband owns a 2017 Ford Mustang. The contact stated that the trunk ajar warning light would appear on the instrument panel despite the trunk being closed. Due to the failure, the dynamic rear backup assist, which included the rear backup camera, had failed to operate as needed. The contact took the vehicle to Sesi Lincoln (3990 Jackson Rd, Ann Arbor, MI 48103) where they diagnosed the failure as a defective wiring harness. The dealer gave the contact the option of having the vehicle repaired out of pocket or to wait for Ford to place a recall on the vehicle. The contact decided to wait for the recall. The contact then received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) but was informed that the part to do the recall repair was unavailable. The contact notified the manufacturer about the failure and was referred to another dealer for assistance. The vehicle was taken to the dealer and the contact was informed that the wiring harness was severed due to rubbing against the sheet metal. The contact was then informed that the dealer would not submit a recall request to the manufacturer since the dealer knew that Ford would deny the request. The dealer offered to repair the vehicle out of pocket which the contact declined. The vehicle was not repaired. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2022","dateComplaintFiled":"08/18/2022","vin":"1FATP8UHXH5","components":"SEAT BELTS","summary":"The contact owns a 2017 Ford Mustang. The contact stated that after removing her seat belt, the seat belt failed to retract. On another occasion while driving at an unknown speed, the seat belt was not as securely tightened as needed. The vehicle was taken to an independent mechanic who stated that the driver\u2019s and passenger\u2019s side seat belt needed to be replaced. Several unknown dealers were contacted and stated that the seat belts were on back order. The manufacturer was not contacted. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"08/18/2022","vin":"1FATP8UH4H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the Back Over Prevention camera malfunctioned and the image was black or had a blue screen. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479020,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"08/12/2022","vin":"1FA6P8CF2H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received recall notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). However, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11478790,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2022","dateComplaintFiled":"08/11/2022","vin":"1fa6p8am1h5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474931,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"07/20/2022","vin":"1FATP8FF1H5","components":"STRUCTURE","summary":"The passenger door opened by itself by driving in a highway.   There was no one seating in the passenger seat, no bumps, just in the middle of the highway at 65 miles per hour.  Is the 4th or 5th time this happened the last year","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474950,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"07/20/2022","vin":"","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11472434,"manufacturer":"Ford Motor Company","crash":true,"fire":true,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"07/05/2022","vin":"1FA6P8AM6H5","components":"AIR BAGS","summary":"The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 20 MPH and making a left turn the contact crashed into a vehicle going straight through the intersection. The contact's entire front end crashed into the other vehicle's driver-side front fender by the driver's front wheel. The contact's vehicle spun 180 degrees and the air bags deployed, however, the bags ignited and set the contact's clothes on fire. The vehicle stopped in the roadway. The contact exited and the police arrived on the scene and filed a report. The contact was offered medical attention but instead was taken to the ER by her mother. The contact suffered second-degree burns on her left forearm and elbow, additional burns left side of the abdomen and both shins, also a large cut on her left shin. The contact's only passenger had bruises on his right hip, and no burns or lacerations. The passenger refused medical attention on scene and also did not follow up for medical attention. The vehicle was taken to an impound lot. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 57,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11470216,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2022","dateComplaintFiled":"06/21/2022","vin":"1FA6P8AM5H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 45 MPH, the instrument panel became inoperable. The contact stated while driving in the dark, he was unable to use the indicators or see any of the features on the instrument panel. The vehicle was not taken to be diagnosed; however, the local dealer was contacted and informed the contact that parts were not available to repair the vehicle. The manufacturer was notified of the failure. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available. The approximate failure mileage was 33,400.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11468594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"06/10/2022","vin":"1FA6P8TH7H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer and Jarrett-Gordon Ford Winter Haven Service (3015 Lake Alfred Rd, Winter Haven, FL 33881: (863) 294-8539) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11468521,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2022","dateComplaintFiled":"06/09/2022","vin":"1FA6P8CF4H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated the Back Over Prevention camera was inoperable and the image was frozen on the screen while reversing. The contact stated that after shifting into drive(D) the camera turned off. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11467566,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2021","dateComplaintFiled":"06/04/2022","vin":"1FA6P8CF0H5","components":"SEAT BELTS","summary":"This is the issue, It\u2019s Been 9 months waiting for Ford to provide a seat belt so I can drive my car. Is Ford required to provide safety equipment for a car built in 2017 ?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11466627,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2022","dateComplaintFiled":"05/30/2022","vin":"1fatp8uhxh5","components":"LATCHES/LOCKS/LINKAGES","summary":"passenger side door pops open while driving at high speed after small bumps in the road.  This has happened at least a dozen times. Is Ford waiting for a child to fall out of the car?? A google search turns up many complaints on the same issue","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11466454,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2022","dateComplaintFiled":"05/27/2022","vin":"1FATP8UH9H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11464796,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/16/2020","dateComplaintFiled":"05/16/2022","vin":"1FATP8UH4H5","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2017 Ford Mustang. The contact stated while driving 60 MPH, the front driver's side door or the front passenger's side door was inadvertently unlatched. The door lock chime reminder engaged and the door lock warning light illuminated. The contact veered to the side of the road. The contact then opened the unlatched door and closed it again. The contact stated that the failure had been reoccurring on both the front driver's side and the front passenger's side doors. The contact notified an unknown Nissan dealer, who sold her the vehicle, of the failure. The Nissan dealer referred the contact to the Ford manufacturer. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11463068,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2021","dateComplaintFiled":"05/02/2022","vin":"1FATP8FF8H5","components":"FUEL/PROPULSION SYSTEM","summary":"Few months ago, suddendly I got a bad gasoline smell coming from the aft of the car. The smell is strong when I refill the tank. Brought the car to FORD service, they found a very small crack on top of the tank. I'm very surprised how a 5 years car got this kind of safety issue, FORD wants charge me 2000$ to fix it.  FYI: I'm not been caught in any kind of accident.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11462536,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"04/27/2022","vin":"1FATP8UH5H5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while operating the vehicle the backup camera would intermittently malfunction and not display an image. The vehicle was taken to the local dealer who diagnosed that the backup camera was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, only the wiring harness was replaced. The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 30,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11459876,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"04/06/2022","vin":"1FA6P8CF1H5","components":"SEATS","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, there was a burning odor coming from the front seats. The contact stated that the vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 40,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11459545,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2022","dateComplaintFiled":"04/04/2022","vin":"1FATP8UH5H5","components":"LATCHES/LOCKS/LINKAGES","summary":"The passenger door latch failed when driving at higher speed (70 mph).  While driving on the turnpike at 70 mph, the passenger door unlatched while the passenger seat was occupied.  The car had to be pulled over and come to a complete stop in order to close the door and have it re-latch.  This happened twice in the span of an hour.  It has happened on three other occasions but was thought to be a one-off occurrence each time.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11459307,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"04/02/2022","vin":"1FATP8EMXH5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"Door would open while driving, warning lamp would then appear \"door ajar\". Happens to both passenger and drivers side. Has happened 48 times, since June 2020. It happens at different speeds, anything from 70 mph, to pulling into a parking stall (2 mph). Dealer looked at it, they said they consulted Ford, and there is nothing they could do. (Today, (4/1/22), it happened 3 times in 1 day, passenger side twice, and drivers side once) I fear for my safety and the safety of my passengers.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11458750,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"03/29/2022","vin":"1FA6P8CF7H5","components":"POWER TRAIN","summary":"Manufacturer defect? Use of plastic Valve covers and insufficient # of bolts used. Oil leak from left side of engine, causing burning of oil. Potential fire hazard.  Only ~21,000 miles on 2017 Mustang GT Premium; bought new.  https://www.youtube.com/watch?v=xtd4CQzDMJE","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11457987,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2022","dateComplaintFiled":"03/23/2022","vin":"1FA6P8CF1H5","components":"VEHICLE SPEED CONTROL","summary":"The gas pedal sticks to the floor. Ford needs to address this asap!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11457760,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"03/22/2022","vin":"1FATP8UH4H5","components":"LATCHES/LOCKS/LINKAGES","summary":"Door latch. My car doors are opening while I\u2019m driving on the highway.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11456791,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"03/15/2022","vin":"1fatp8em9h5","components":"LATCHES/LOCKS/LINKAGES,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Mustang. The contact stated that the trunk latch would not open and the backup camera was inoperable. The vehicle was taken to an independent mechanic who related the failure to TSB 19-2273. The mechanic diagnosed that the luggage compartment lid release was too short. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 46,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11454498,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2022","dateComplaintFiled":"02/28/2022","vin":"1FATP8UH4H5","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2014 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11453421,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"02/22/2022","vin":"1FA6P8AM5H5","components":"TIRES","summary":"235 / 55 R 17 At less than 20,000 miles - left rear driverside tire constantly failed to hold air.  I have recent photographs at 29k miles showing date stamp of pic, psi levels, tires themselves, and receipts for replacement tires. Also, on several occasions, while driving in light rain, on a side street, between 20-30 miles an hour, I experienced loss of traction, steering, and experienced pitching. Very scary.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"HANKOOK","productModel":"VENTUS S1 NOBLE 2","size":"235/55R17 99H","manufacturer":"Hankook Tire America Corp."}]},{"odiNumber":11446490,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2022","dateComplaintFiled":"01/06/2022","vin":"1FA6P8TH5H5","components":"WHEELS","summary":"My wheel lug nuts are damaged and distorted with normal removal and replacement during tire changes. The standard socket no longer fits the nuts unless the socket is hammered onto the nuts.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11445264,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2021","dateComplaintFiled":"12/28/2021","vin":"1FATP8EM7H5","components":"TIRES","summary":"The contact owns a 2017 Ford Mustang equipped with Goodyear Tires, Tire Line: Eagle F1, Tire Size: 235/50/R18, DOT Number: M61PKX1R0719. The contact stated while driving 45 MPH, there was a loud sound coming from the rear driver\u2019s side of the vehicle. The contact was able to pull over and noticed that the rear driver\u2019s side tire had exploded without warning. The spare tire was placed on the vehicle. The manufacturer was not contacted about the failure. The tire failure mileage was approximately 4,000. The vehicle failure mileage was approximately 29,040.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"EAGLE F1 ALL SEASON","size":"235/45ZR17","manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":11441941,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2021","dateComplaintFiled":"11/29/2021","vin":"1FATP8UHXH5","components":"SEATS","summary":"HEATING AND COOLING HAVE STOPPED WORKING ON DRIVER'S SIDE.  LIGHTS ON CONSOLE STILL LIGHT UP AS WORKING .","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11441942,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2021","dateComplaintFiled":"11/29/2021","vin":"1FATP8UHXH5","components":"BACK OVER PREVENTION","summary":"REAR CAMERA IS NOT WORKING.  I KEEP GETTING A BLUE SCREEN AND THEN A MESSAGE SAYING CAMERA CURRENTLY NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11439967,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"11/10/2021","vin":"1fatp8uh1h5","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact's husband owns a 2017 Ford Mustang. The contact stated that while driving at various speeds, the passenger\u2019s side window would independently lower when the door was opened. The contact stated that the door ajar warning light would illuminate on the instrument panel. After closing the door, the failure would continue to occur with the warning light illuminated. The contact had taken the vehicle to an independent mechanic and was informed that the failure was common; however, he could not repair the defect. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11436025,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2021","dateComplaintFiled":"10/08/2021","vin":"1FATP8UH9H5","components":"STRUCTURE","summary":"The passenger door keeps opening randomly when I am driving. It\u2019s very scary since I have younger kids riding in the passenger.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11435712,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2021","dateComplaintFiled":"10/06/2021","vin":"1FA6P8CF1H5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Drove car 600 miles then there was no coolant in the vehicle.    Car gas hand says car was half way full after I filled the car up. It will give the wrong reading then once you start driving It will reset.  Air conditioning will not work got half way down the highway across country and the air conditioning stop work for 2 hours.   Then it will only work on low until I turned off and on a couple times then it started blowing air.  Remote start - cold start will not start sometimes or take a couple of times to start the vehicle and you have to be directly in front of the vehicle it will lock and open from your home but you have to walk directly in front of the vehicle for it to start.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11434004,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"09/23/2021","vin":"1FA6P8JZ2H5","components":"VISIBILITY","summary":"The AC evaporator core in my care was leaking and randomly the windshield would get very fogged up when driving until the unit completely broke and had to be replaced. The dealer in writing told me it was a known defect with the evaporator core and the only fix was to replace it. I have done this.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11433753,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2021","dateComplaintFiled":"09/21/2021","vin":"1FA6P8CF2H5","components":"POWER TRAIN","summary":"While driving home on the freeway, the weld where the clutch pedal joins the pedal assembly failed. This gave the pedal excessive lateral play and created a situation where I was intermittently unable to disengage the clutch and change gears due to the pedal binding or obstruction along its travel.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11433559,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2021","dateComplaintFiled":"09/20/2021","vin":"1FA6P8AM5H5","components":"ELECTRICAL SYSTEM","summary":"The car automatically locked when I stepped out of the car with my baby in the back seat when in 90 degree weather. The remote and the key wouldn't work so I had to break the window to get my 2 year out of the steaming car after unsuccessfully trying to pry the door open with a crow bar","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11433308,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2021","dateComplaintFiled":"09/17/2021","vin":"1FATP8UH3H5","components":"STRUCTURE","summary":"When driving on highway 60-80 mph after maybe 40-50 minutes the driver door unlatches, the door Ajar alert comes on. The passenger door has also opened, not at the same time. The problem is mostly the driver door. It is very traumatizing to be driving and feel the door unlatch at high speeds on highway. I have reported this multiple times please issue a safety recall to include this model as well.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11432794,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2021","dateComplaintFiled":"09/13/2021","vin":"1fatp8ff1h5","components":"STRUCTURE","summary":"The passenger door has unlatched randomly 3 times in the span of 1 year, first time I thought the door was not properly closed, It happened twice yesterday and I'm sure the door was correctly closed.   Q:What component or system failed or malfunctioned, and is it available for inspection upon request? A: Door latching system. Yes it is available  Q: How was your safety or the safety of others put at risk? A: The left door unlatches randomly while traveling on the highway. My wife was seating in the passenger seat yesterday when it happened. Door could have opened if she was leaning on it.  Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: It has happened 3 times, always on the highway traveling at highway speeds in the span of 1 year, I thought the first tie I left the door open, it happened twice yesterday, I'm sure the door was correctly closed. No dealer have tried to reproduce it (I doubt they can)  Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No  Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A:. No only the door opened message in the dashboard after the door unlatches.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11429960,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2021","dateComplaintFiled":"08/21/2021","vin":"1FATP8UH3H5","components":"LATCHES/LOCKS/LINKAGES","summary":"Traveling on highway passenger door became unlatched giving a door ajar warning on the dashboard. Door had been closed properly. Stopped and closed door again. About a half an hour later the driver side door became unlatched on the highway giving a door ajar warning on the dash. This door had also had been properly closed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11428144,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2019","dateComplaintFiled":"08/07/2021","vin":"1FA6P8THXH5","components":"BACK OVER PREVENTION","summary":"Rear view camera intermittently displays blank or distorted image.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11424128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2021","dateComplaintFiled":"07/09/2021","vin":"1FATP8FF6H5","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2017 Ford Mustang. The contact stated that while his wife was driving 45 mph, the passenger\u2019s side front door inadvertently opened. The driver reached over and closed and locked the door however, the failure recurred. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11419583,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2021","dateComplaintFiled":"06/03/2021","vin":"1fa6p8th4h5","components":"BACK OVER PREVENTION","summary":"Backup camera inoperable, screen goes blank or shows rainbow lines","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11418777,"manufacturer":"Ford Motor Company","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2021","dateComplaintFiled":"05/27/2021","vin":"1FA6P8TH8H5","components":"UNKNOWN OR OTHER","summary":"2017 ecoboost mustang , 31k miles, 17 yr old daughter pulls out of neighborhood going to high school! 1/4 of a mile (4 houses) down she hears a loud boom then car bursts into flames under the hood near firewall or windshield wiper arms. Cause is coolant leaking into the cylinders, which in turn caused the misfires, and engine to catch on fire. Ford has been aware of this issue since 2016.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11418781,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2021","dateComplaintFiled":"05/27/2021","vin":"1fatp8uh9h5","components":"BACK OVER PREVENTION","summary":"The trunk electronics have failed, the trunk won't open and is stuck, the exterior light bar on the trunk won't work, the interior trunk light won't work, and finally the rear back-up camera won't function half the time and when it does it doesn't show the projected/predicted path or will be static and causes a safety concern for everyone in the car and near by.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11418419,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2021","dateComplaintFiled":"05/25/2021","vin":"1FATP8UH9H5","components":"LATCHES/LOCKS/LINKAGES","summary":"The passenger and driver's side doors have both opened/become unlatched at different times while driving on the highway. The vehicle is available for inspection. My safety was put at risk as there was traffic on both sides which could have hit the opening door.  There were no warning lamps.  A symptom was the driver's side window going up and down about 1/4 of an inch.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11415380,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2021","dateComplaintFiled":"05/06/2021","vin":"1FA6P8CF4H5","components":"UNKNOWN OR OTHER","summary":"THE WELD ON MY CLUTCH PEDAL BROKE WHILE DRIVING. THIS SHOULD BE A SAFETY RECALL BECAUSE IT COULD HAVE CAUSED AN ACCIDENT, DEATH, OR INJURY. THE QUALITY OF THE WELD ON THE CLUTCH PEDAL IS VERY POOR AND SEEMS TO BE A COMMON ISSUE. I WAS DRIVING AROUND 40MPH WHEN THIS HAPPENED. THIS MAKES THE CAR INOPERABLE DUE TO THE CLUTCH SHIFTING TO ONE SIDE PREVENTING THE VEHICLE TO START NORMALLY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11415430,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2021","dateComplaintFiled":"05/06/2021","vin":"1FA6P8AM3H5","components":"ELECTRICAL SYSTEM","summary":"VEHICLE IS UNABLE TO TURN ON BACK CAMERA WHEN PUTTING THE CAR INTO REVERSE. WHEN PUT IN REVERSE THE SCREEN SAYS BACKUP CAMERA UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11415431,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"05/06/2021","vin":"1FA6P8AM3H5","components":"STRUCTURE","summary":"PAINT HAS STARTED CHIPPING AWAY FROM AROUND THE REAR WINDSHIELD. STARTED CHIPPING AWAY AT 36,000 MILES. WHEN I FINALLY NOTICED I TOOK IT TO SERVICE AND THEY SAID I WAS OUT OF BUMPER TO BUMPER WARRANTY. NOTHING COULD BE DONE. I CHECKED ONLINE FORUMS AND THIS IS A COMMON ISSUE WITH THE 2017 GRABBER BLUE MUSTANG .","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11413333,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2021","dateComplaintFiled":"04/22/2021","vin":"1FA6P8CF1H5","components":"UNKNOWN OR OTHER","summary":"WELL KNOW ISSUE WITH THE FORD MUSTANGS. MY EVAPORATOR/CONDENSER HAVE FAILED BEFORE THE VEHICLE HIT 40K MILES. NO RECALL NO SYMPATHY FROM FORD JUST A 2200 DOLLAR REPAIR BILL RIGHT AFTER THE WARRANTY ENDED. AIR NO LONGER FUNCTIONS, ELECTRIC FAN RUNS ALL THE TIME AND THE BLOWER MOTOR MAKES A PAINFUL NOISE ON THE DEFROST SETTING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11412995,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2021","dateComplaintFiled":"04/20/2021","vin":"1FATP8UHXH5","components":"STRUCTURE","summary":"TWO TIMES WITHIN THE LAST TWO MONTHS, MY PASSENGER DOOR HAS BECOME AJAR WHILE DRIVING DOWN THE HIGHWAY.  WHEN I STOPPED AND WENT AROUND THE CAR TO SHUT IT BACK COMPLETELY, IT WAS OPENED QUITE A BIT - APPROX TWO INCHES OR SO.  I WAS SHOCKED AND THIS IS VERY SCARY. I HAVE READ MANY MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM WITH THEIR 2017 CONVERTIBLES AND OTHER YEAR MODELS AS WELL AND THIS IS DANGEROUS.  I SUGGEST YOU PUT A RECALL OUT FOR MY MODEL BEFORE YOU END UP GETTING SUED FOR A WRONGFUL DEATH WHERE SOMEONE FALLS OUT THE DOOR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11408216,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"04/15/2021","vin":"1FATP8UH0H5","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER'S DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ROCKWALL FORD (990 E. INTERSTATE 30, ROCKWALL, TX 75087, (972) 290-2200) AND THE DEALER WAS MADE AWARE OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V168000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11408205,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2021","dateComplaintFiled":"04/15/2021","vin":"1FA6P8CF9H5","components":"POWER TRAIN","summary":"MANUAL TRANSMISSION     THUMPING/CLUNKING SOUND WHEN ENGAGING INTO A 1ST, 2ND, 3RD AND 4TH. HAPPENS MORE OFTEN WHEN COMING UP O A STOP AND I RE-ENGAGE INTO A GEAR. FEELS AS IF SOMETHING FALLS INTO PLACE AFTER THE THUMP/CLUNK NOISE.     HAS 58,000 MILES. IT'S INTERMEDIATE, AND IT HAPPENS MOSTLY ON CITY LIMITS. ALTHOUGH I HAVE HEARD IT WHEN DOWNSHIFTING AT HIGHWAY LIMITS. I AM CLOSE TO HITTING 60,000 MILES WHICH MY WARRANTY WILL UP VERY SOON. I AM AFRAID 10,000 MILES FROM HERE I WILL BE STUCK WITH A TRANNY BILL TO PAY OUT POCKET.     FORD SHOULD AT LEAST ACKNOWLEDGE THE ISSUE, AND PROVIDE INFORMATION TO ITS DEALERS SO THEY CAN PERFORM SURGERY ON THE VEHICLE, AND WEED OUT THIS ISSUE.     DOESN'T FEEL RIGHT WHEN YOU SPEND OVER 30K ON A CAR, THEN A QUARTER INTO THEIR LIFESPAN THERE IS MAJOR POWER TRAIN ISSUES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11406688,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2021","dateComplaintFiled":"04/06/2021","vin":"1FATP8UH6H5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"VEHICLE'S BACK UP CAMERA WAS ONLY WORKING INTERMITTENTLY, THEN STOPPED WORKING ALL TOGETHER.  ERROR CODE (PER DEALERSHIP, C1001 I THINK BUT MAY BE INCORRECT CODE) INDICATES A PROBLEM WITH THE WIRING THAT CONNECTS THE CAMERA TO THE CENTER CONSOLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11405749,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2021","dateComplaintFiled":"03/31/2021","vin":"1FA6P8JZ8H5","components":"POWER TRAIN","summary":"HELLO! FORD SHELBY GT 350'S HAVE A FATAL ENGINE FLAW THAT WILL LEAD TO THE DEATH OF MANY OWNERS. THERE IS A KNOWN ISSUE WHERE THE OIL FILTER SIMPLY FALLS OFF THE ENGINE BECAUSE THE ENGINE IS PRONE TO A TON OF VIBRATION. AS A RESULT, OIL IS SPILLED EVERYWHERE AND CAN RESULT IN THE LOSS OF CONTROL OF THE VEHICLE DUE TO OIL HITTING THE TIRES. THIS HAS HAPPENED TO ME TWICE NOW, THANKFULLY THE FIRST TIME I NOTICED IT WHILE IN THE GARAGE AND THUS THERE WAS NO RISK WHILE DRIVING. HOWEVER THE SECOND TIME, WHICH OCCURRED LAST NIGHT,  WAS WHILE I WAS ON A WINDY MOUNTAIN ROAD. I AM LUCKY TO BE ALIVE RIGHT NOW TO WRITE NHTSA THIS LETTER. RIGHT BEFORE THE CAR COMPLETELY LOST OIL PRESSURE, DUE TO THE FILTER FALLING OFF, I NOTICED THAT THE HANDLING WAS OFF, ALMOST AS IF THE CAR HAD A LOW/FLAT TIRE. THANKFULLY I WAS GOING WELL UNDER THE RATED SPEED LIMIT AFTER I NOTICED THIS OR ELSE I WOULD HAVE LOST CONTROL OF THE CAR AND LIKELY WOULD HAVE GONE OFF THE SIDE OF THE MOUNTAIN. PLEASE INVESTIGATE THIS. THERE ARE NUMEROUS CASES ONLINE WHERE OTHER OWNERS HAVE THE SAME ISSUE WITH THE FILTERS FALLING OFF DUE TO VIBRATION ISSUES. MY CARS OIL CHANGE HAS ALWAYS BEEN DONE BY THE DEALERSHIP (TWO DIFFERENT FORD ONES JUST TO ENSURE THIS ISN'T A CASE OF A BAD TECHNICIAN). THERE HAVE BEEN CASES WHERE PEOPLE ARE ON THE RACE TRACK WITH THESE VEHICLES AND THE SAME ISSUE HAPPENS. IT WILL SAVE MANY PEOPLE'S LIVES IF THESE VEHICLES ARE RECALLED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11405259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2021","dateComplaintFiled":"03/28/2021","vin":"1FATP8EMXH5","components":"STRUCTURE","summary":"WHILE DRIVING (VARYING SPEEDS) THE PASSENGER OR DRIVER'S DOOR WOULD OPEN.  THE WARNING WOULD SAY \"DOOR AJAR\". IT HAS HAPPENED 8 TIMES IN THE LAST YEAR.  DEALER SAID IT WAS NOT A RECALL ISSUE, AND COULD NOT FIX IT BECAUSE THEY COULD NOT RECREATE IT PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11398878,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2021","dateComplaintFiled":"03/03/2021","vin":"1FATP8UH3H5","components":"UNKNOWN OR OTHER","summary":"A PART OF THE AIR CONDITIONER SYSTEM CALLED THE EVAPORATOR CORE FR3Z-19680-C REQUIRED REPLACEMENT AND THE REPAIR WORK TO ACCESS THE UNIT REQUIRES THAT THE DASHBOARD BE REMOVED TO GAIN ACCESS.  VEHICLE HAD 53K MILES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11396238,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2020","dateComplaintFiled":"02/15/2021","vin":"1FATP8UH9H5","components":"ELECTRICAL SYSTEM,SEATS","summary":"FOR THE SECOND TIME MY HEATED/COOLED SEATS FAILED. THIS TIME FORD REPLACED THE CONNECTOR WITH AN UPDATED MODULE WITH ADDITIONAL GROUND WIRES. THE ORIGINAL CONNECTOR SHOWED BURNS AND THE ISSUE PRESENTS A FIRE HAZARD UNDER THE PASSENGER SEAT. WHILE FORD GAVE ME A \"BREAK\" ON REPLACING WITH THE UPGRADED CONNECTOR, IT STILL COST ME $250+ AND DOESN'T ADDRESS THE FIRE HAZARD THAT THE ORIGINAL CONNECTION PRESENTS TO THE CAR THAT THEY HAVE NOT FIXED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11395024,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2021","dateComplaintFiled":"02/06/2021","vin":"1FA6P8TH5H5","components":"AIR BAGS,STRUCTURE","summary":"I WAS DRIVING APPROXIMATELY 40-45 MPH AND  T- BONED ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. I SLAMMED ON THE BRAKES, AND SLOWED OUR SPEED DOWN AS MUCH AS POSSIBLE. THE DRIVER SIDE AIRBAG KNEE AIRBAG DEPLOYED. THE PASSENGER SIDE ATTEMPTED TO DEPLOY BUT DIDN'T.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11394435,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2020","dateComplaintFiled":"02/03/2021","vin":"1FA6P8TH6H5","components":"ELECTRICAL SYSTEM","summary":"BOTH DRIVERS AND PASSENGER SIDE MIRRORS POP WHEN VEHICLE IS TURNED ON.  PASSENGER SIDE MIRROR NO LONGER ROTATES SIDE TO SIDE BUT WILL GO UP AND DOWN. DOES THIS REPEATEDLY.  HAVE SEEN MANY REPAIR FORUMS INDICATING MANY OTHER PEOPLE HAVE THE SAME ISSUES","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11389798,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2020","dateComplaintFiled":"01/25/2021","vin":"1FATP8EM4H5","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BOTH PASSENGER'S AND DRIVER'S SIDE DOORS BECAME AJAR WITHOUT WARNING. THE CONTACT STATED THAT THE LATEST FAILURE NEARLY CAUSED HIM TO FALL OUT OF THE VEHICLE WHILE HIS FRIEND WAS DRIVING 60 MPH. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT UNDER RECALL AND THAT ALL WARRANTIES ON THE VEHICLE HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11389816,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2021","dateComplaintFiled":"01/25/2021","vin":"1FATP8UH8H5","components":"STRUCTURE","summary":"THE PASSENGER SIDE DOOR WILL OPEN RANDOMLY WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES IN THE COURSE OF A DAY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11389232,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2020","dateComplaintFiled":"01/21/2021","vin":"1FA6P8CF4H5","components":"STEERING","summary":"POWER STEERING FAILURE WHILE DRIVING IN A PARKING LOT AND TURNING INTO A PARKING SPACE. STEERING BECAME STIFF AND WARNING LIGHTS TURNED ON INDICATING THAT THERE WAS A LOSS OF: POWER STEERING, TRACTION CONTROL, AND HILL ASSIST. THERE WERE NO INDICATIONS PRIOR TO THE FAILURE THAT THE SYSTEM WAS FAILING OR DAMAGED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. FORD SERVICE HAS INDICATED THAT THE \"STEERING GEAR\" HAS FAILED AND THE REPLACEMENT PART IS \"INDEFINITELY BACKORDERED.\" THE VEHICLE HAS 47,900 MILES ON THE ODOMETER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11378162,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2020","dateComplaintFiled":"12/06/2020","vin":"1FA6P8TH8H5","components":"STEERING,WHEELS","summary":"BOUGHT A VEHICLE FROM OXMOOR FORD IN LOUISVILLE KENTUCKY ON AUGUST 26, 2020. NOTICE AFTER DRIVING IT FELT LIKE ALIGNMENT WAS OFF. ON SEPTEMBER 10, 2020 WENT TO LOCAL DEALERSHIP AND THEY FOUND THREE BAD TIRES THAT HAD THE THREAD/ WIRES SHOWING ON THE INSIDE OF THE THREE TIRES. THAT WAS ONLY 15 DAYS OF HAVING THE VEHICLE. I TALKED TO THE GM OF THE DEALERSHIP I GOT THE VEHICLE AND HE STATED HE KNEW THE TIRES WERE NOT THAT GOOD HOWEVER THEY WERE ROAD SAFETY. WHOMEVER SIGNED OFF ON INSPECTION FOR VEHICLE OBVIOUSLY DID NOT TELL THE TRUTH OR THERE WAS NOT AN INSPECTION DONE. GM BLAMED MYSELF FOR NOT FINDING THE PROBLEM WHEN I BOUGHT THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11376727,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"11/27/2020","vin":"1FATP8UH4H5","components":"UNKNOWN OR OTHER","summary":"I'M HAVING THE SAME REAR CAMERA ISSUE - HARNESS - THE EVERY MUSTANG OWNER REPORTS.  THIS SHOULD BE A RECALL.  MY REAR CAMERA INTERMITTENTLY DOES NOT WORK PROPERLY.  THE VIEW IS DISTORTED AND UNCLEAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11376083,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2020","dateComplaintFiled":"11/24/2020","vin":"1FA6P8TH8H5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"ALL OF A SUDDEN, THE DRIVER SIDE DOOR LATCH DOESN'T CLOSE. ALSO, THE WINDOW DOESN'T OPEN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11375030,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2020","dateComplaintFiled":"11/17/2020","vin":"1FA6P8TH5H5","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE PASSENGER'S SIDE FRONT DOOR INADVERTENTLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STATED THE PASSENGER'S SIDE DOOR AJAR LIGHT WAS ILLUMINATED. THE CONTACT MANUALLY CLOSED THE DOOR. THE VEHICLE WAS TAKEN TO QUICK LANE AT BOLTON FORD (1500 E COLLEGE ST, LAKE CHARLES, LA 70607) HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS TRANSFERRED TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS 109,558.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11374256,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2020","dateComplaintFiled":"11/12/2020","vin":"1FA6P8TH9H5","components":"STRUCTURE,VISIBILITY/WIPER","summary":"I WAS TRAVELING DOWN THE HIGHWAY AT APPROXIMATELY 60MPH WHEN THE HOOD OF THE CAR FLEW UP (CAME UNLOCKED) IT CAME INTO THE DRIVER'S SIDE WINDSHIELD.  THE RIGHT SIDE OF THE HOOD BROKE LOOSE FROM THE CAR AND THE HOOD WRAPPED AROUND THE DRIVERS DOOR MAKING IT IMPOSSIBLE TO EXIT THE VEHICLE. THERE IS A HOOD LATCH PROBLEM. I WAS ABLE TO EXIT THE CAR THROUGH THE PASSENGER SIDE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11366672,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2019","dateComplaintFiled":"10/27/2020","vin":"1FATP8FF6H5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"PASSENGER DOOR WILL OPEN ON ITS OWN AT HIGHWAY SPEED. THIS HAS HAPPENED MULTIPLE TIMES. MILEAGE AT FIRST REPORT 32,783. DOOR REMAINS LATCHED BUT IS NOT SEALED AND TRIGGERS DOOR OPEN ALERTS AND DOME LIGHT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11365983,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2019","dateComplaintFiled":"10/23/2020","vin":"1FA6P8AM5H5","components":"ELECTRICAL SYSTEM","summary":"THE PASSENGER WINDOW KEEPS READJUSTING I HAVE ALREADY HAD THE MOTOR REPLACED ONCE AND NOW IT'S STARTING TO DO THE SAME THING AGAIN I'LL BE DRIVING AND IT JUST KEEPS READJUSTING. IT HAPPENS WHILE I'M DRIVING AND WHEN IN PARK","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11360925,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/20/2020","dateComplaintFiled":"09/24/2020","vin":"1FATP8UHXH5","components":"AIR BAGS","summary":"TL* THE CONTACT OWNED A 2017 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 50 MPH ONTO A RAMP, ANOTHER VEHICLE SWERVED INTO HER LANE AND HIT THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED SHE LOST CONTROL OF THE VEHICLE AND HIT THE RAMP. THE DRIVER BECAME UNCONSCIOUS AND THE THREE OTHER PASSENGERS IN THE VEHICLE MANAGED TO GET HER OUR THE VEHICLE. THE CONTACT STATED THE DRIVER SIDE DOOR AIR BAG DEPLOYED. HOWEVER, NO OTHER AIR BAGS DEPLOYED.THE CONTACT STATED HER NECK WAS FRACTURED AND SHE WAS BRUISED BADLY. THE OTHER PEOPLE IN THE VEHICLE DID NOT HAVE ANY INJURIES. THE POLICE CAME TO THE SCENE AND A REPORT WAS TAKEN. THE CONTACT HAD THE VEHICLE TOWED TO AN TOWING LOT AND WAS DEEMED AN TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11348582,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2020","dateComplaintFiled":"08/11/2020","vin":"1FATP8UH3H5","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING 70 MPH, THE PASSENGER'S AND DRIVER'S DOOR OPENED AUTOMATICALLY. THE CONTACT STATED THAT VEHICLE WAS UNSAFE WHILE DRIVING DUE TO THE DOORS OPENING AUTOMATICALLY. THE CONTACT STATED PASSENGER'S AND DRIVER'S DOOR AJAR WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V168000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO LOCAL DEALER PRIME FORD - SACO LOCATED AT 857 PORTLAND RD, SACO, ME 04072, WHO STATED THAT REPAIRS WOULD BE OUT OF POCKET SINCE THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.*DT","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11342113,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2020","dateComplaintFiled":"07/29/2020","vin":"1FA6P8CF2H5","components":"POWER TRAIN","summary":"THE TRANSMISSION IS FAULTY. I HAVE REPLACED THE CLUTCH FLYWHEEL TWICE AND IT CONTINUES BREAK.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11331326,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2020","dateComplaintFiled":"06/28/2020","vin":"1FATP8EM2H5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"PASSENGER DOOR OPENED GOING 75 MPH 3 TIMES ON I95 FROM FL BACK TO GA AND ONCE TURNING A CORNER ON A SIDE STREET.DOOR WERE LOCKED.I HAVE HAD IT REPLACED AND KEPT THE FAULY PART.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11331054,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2020","dateComplaintFiled":"06/26/2020","vin":"1FA6P8THXH5","components":"UNKNOWN OR OTHER","summary":"A/C EVAPORATOR ON 2017 FORD MUSTANG DEFECTIVE WITH ONLY 33,000 MILES ON THE VEHICLE.  I SPOKE TO FORD CORPORATE ABOUT THE PROBLEM AND THEY REFUSE TO HELP IN ANY WAY WITH THE $1,500+ REPAIR BECAUSE THE VEHICLE IS OUT OF WARRANTY.  I MENTIONED TO THEM THAT THEY KNOW OF THE ISSUE BECAUSE THEY PUT OUT A TECHNICAL SERVICE BULLETIN, 18-2256, ON AUG. 21, 2018 FOR POOR AIR CONDITIONING (A/C) PERFORMANCE IN 2015-2017 FORD MUSTANGS.  I WAS TOLD \"TOO BAD, SHOULD HAVE PURCHASED EXTENDED WARRANTY.\"  I FEEL THAT IF THERE IS A KNOWN ISSUE A RECALL SHOULD BE SENT OUT TO FIX THE ISSUE IN STEAD OF THE CUSTOMER HAVING TO PAY FOR THE REPAIR.   *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11328948,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"06/15/2020","vin":"1FA6P8CF6H5","components":"POWER TRAIN","summary":"CLUTCH FAILED IN 3RD GEAR WHILE TRAVELING DOWN A FOUR LANE STREET. CAR STALLED IN TRAFFIC AND WOULD NOT RESTART. ALMOST CAUSED AN ACCIDENT WITH DRIVER FOLLOWING VEHICLE DUE TO SUDDEN STALL. CAR WOULD NOT RESTART DUE TO BEING STUCK IN GEAR. RECENTLY RECEIVED SERVICE AT TWO FORD DEALERSHIPS. NOTIFIED DEALERS OF STRONG BURNING SMELL COMING FROM CAR AND NOISE BEING MADE BY TRANSMISSION IN 2ND AND 3RD GEAR. WAS INFORMED THAT THE PROBLEM WAS REMEDIED. TWO DAYS LATER, CAR STALLED IN TRAFFIC AND CLUTCH PEDAL FELL TO THE FLOOR AND STUCK THERE.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11328973,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2020","dateComplaintFiled":"06/15/2020","vin":"1FA6P8TH3H3","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"BACKUP CAMERA DOESN'T WORK. CHECKED AUTOMOTIVE BLOGS, SEEMS LIKE A COMMON PROBLEM. WIRING HARNESS IS CRIMPED BY DECK LID. MADE APPOINTMENT FOR WARRANTY WORK. SEEMS TO BE OF POOR DESIGN. WONDERING WHY A SERVICE BULLETIN HASN'T BEEN ISSUED. CONCERNED REGARDING FUTURE PROBLEMS WHEN NOT UNDER WARRANTY. FORD SHOULD ISSUE A SERVICE BULLETIN. POORLY DESIGNED COMPONENT.  I'M GLAD IT WILL BE FIXED UNDER WARRANTY, BUT AM CONCERNED FOR FUTURE REPAIRS OR MORE SERIOUS RELATED ELECTRICAL SHORT CIRCUIT ISSUES.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11328580,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2020","dateComplaintFiled":"06/12/2020","vin":"1FATP8UH5H5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"WHILE DRIVING MY 2017 MUSTANG CONVERTIBLE AT HIGHWAY SPEEDS, THE DRIVER AND/OR PASSENGER DOOR RANDOMLY OPENS.  THIS HAS HAPPENED A FEW TIMES NOW.  THERE IS A RECALL OPEN RIGHT NOW FOR 2015 FORD MUSTANGS WITH THE SAME EXACT PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11328517,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2019","dateComplaintFiled":"06/12/2020","vin":"1FA6P8CFXH5","components":"POWER TRAIN","summary":"THIS IS A 435HP SPORTS CAR WITH A MANUAL TRANSMISSION.  THE CAR WAS USED TO COMMUTE ON THE INTERSTATE WHERE THERE WAS LITTLE SHIFTING.  AT 26,000 THE CLUTCH COMPLETELY CAME OUT OF THE CAR AND LEFT ME STRANDED ON THE SIDE OF THE ROAD.  WHEN THE CLUTCH FAILED, I HAD DOWN SHIFTED INTO 5TH GEAR TO PASS A CAR AND WHEN I ATTEMPTED TO SHIFT BACK INTO 6TH GEAR, THE TRANSMISSION WOULD NOT GO INTO GEAR AND I  HAD TO COAST THE CAR ONTO AN EXIT RAMP.  THE FORD DEALERSHIP LED ME TO BELIEVE THIS CLEARLY WAS PREMATURE WEAR AND WOULD BE WARRANTIED, BUT WHEN I WENT TO PICK UP THE CAR, I WAS PRESENTED WITH A $1700 BILL BECAUSE IT WAS NORMAL WEAR AND TEAR.  NORMAL WEAR AND TEAR FOR A CAR'S CLUTCH WITH THAT MUCH POWER FROM THE THAT IS USED FOR COMMUTING TO FAIL AT 26,000 MILES.  I DO NOT BELIEVE THAT.  SEEMS TO ME THERE IS A DRIVE TRAIN ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11328293,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2020","dateComplaintFiled":"06/11/2020","vin":"1FATP8UH3H5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"WHILE DRIVING ON HIGHWAY APPROXIMATELY 60-70 MILES HOUR AFTER APPROXIMATELY 1 HOUR DRIVER DOOR OPENS BY ITSELF. I CAN FEEL THE DOOR RELEASE AND LIGHT COMES ON SAYING THE DOOR IS AJAR.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11328294,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2020","dateComplaintFiled":"06/11/2020","vin":"1FATP8UH3H5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"I WAS DRIVING ON RETURN TRIP ON HIGHWAY APRIL 70 MILES HOUR FOR ABOUT 45 MIN AND DOOR DRIVER UNLATCHED BY ITSELF, ALTHOUGH IT DID NOT OPEN ALL THE WAY IT STILL SCARED ME TO DEATH. THE ALERT CAME ON SAYING DOOR IS AJAR. I STOPPED TO OPEN AND CLOSE DOOR FULLY.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11327071,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"06/03/2020","vin":"1FA6P8CF2H5","components":"ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER","summary":"AC COMPRESSOR AND SYSTEM FAILURE 2 TIME IN 24000 MILES.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11326282,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2020","dateComplaintFiled":"05/28/2020","vin":"1FA6P8TH6H5","components":"ENGINE","summary":"THERE IS OIL LEAK FROM VALVE COVER GASKET AND S550 ECOBOOST MUSTANG AND DEALERSHIP WOULD NOT EVEN REPAIR THE CAR UNDER WARRANTY UNLESS ITS A RUNNING OIL LEAK. THERE IS MULTIPLE POST OF THIS SITUATION.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11321122,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2020","dateComplaintFiled":"04/14/2020","vin":"1FATP8UH8H5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"PASSENGER SIDE DOOR UNLOCKS WHILE VEHICLE IS IN MOTION. THIS HAPPENED AT 70 MPH ON AN INTERSTATE HIGHWAY. THIS HAS HAPPENED 3 TIMES SO FAR IN 2020.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11320883,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2020","dateComplaintFiled":"04/12/2020","vin":"1FATP8FF9H5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"THE PASSENGER DOOR OPENS WHILE THE VEHICLE IS ABOUT 30 MPH. THIS HAS OCCURRED 4 TIMES IN THE LAST TWO MONTHS. THIS HAS OCCURRED IN CITY STREETS, RUNNING STRAIGHT AND WHILE TURNING.  SOMETHING IS ELECTRICALLY TRIGGERING THE DOOR TO OPEN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11319627,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2020","dateComplaintFiled":"03/29/2020","vin":"1FA6P8CF6H5","components":"UNKNOWN OR OTHER","summary":"AIR CONDITIONING FAILURE","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11317726,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"03/12/2020","vin":"1FATP8UH0H5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"MY WIFE IS THE PRIMARY DRIVER OF A 2017 MUSTANG CONVERTIBLE.  IN THE PAST MONTH OR SO, WHILE DRIVING AT NORMAL HIGHWAY SPEEDS, THE PASSENGER SIDE DOOR WILL BECOME AJAR CAUSING A NOISY AIR LEAK AND THE DOOR AJAR LIGHT APPEARING ON THE DASHBOARD.  THIS HAS HAPPEDED AT LEAST TEN TIMES IN THE LAST MONTH.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11316707,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2020","dateComplaintFiled":"03/07/2020","vin":"1FA6P8TH9H5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"CLUSTER PANEL ON MY WIFE'S 2017 ECO BOOST MUSTANG COMPLETELY WENT OUT AND NAVIGATION SCREEN WENT TOTALLY BLANK TODAY 3/7/20 WHILE DRIVING FROM VERO BEACH TO MELBOURNE FL TO TAKE A CLASS.  CAR ONLY HAS 24K MILES ON IT!!!  TAKING IT TO SUNRISE FORD IN FT. PIERCE ON MONDAY TO GET IT FIXED.  THIS IS DANGEROUS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11311017,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2020","dateComplaintFiled":"02/24/2020","vin":"1FATP8FF9H5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"THE DOOR OPENED AT ABOUT 30MPH. THIS HAPPENED AFTER ABOUT 30 MINUTES OF DRIVING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11307632,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2019","dateComplaintFiled":"02/07/2020","vin":"1FA6P8CF9H5","components":"UNKNOWN OR OTHER","summary":"VEHICLE WAS PARKED OVERNIGHT, WHEN DRIVING IT AC PERFORMANCE WAS LOWER THAN NORMAL.  SHORTLY NOTICED FOG FORMING ON THE WINDSHIELD AND A FILM LEFT EVEN AFTER ROLLING DOWN THE WINDOWS.  APPEARS TO BE A COMMON COMPLAINT ON 2015-17 MUSTANGS.  EVAPORATOR CORE IS FAULTY FROM THE FACTORY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11302430,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2019","dateComplaintFiled":"01/28/2020","vin":"1FA6P8TH1H5","components":"SUSPENSION","summary":"SUSPENSION MAKE A NOISE","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11278634,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"11/07/2019","vin":"1FATP8UH9H5","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 FORD MUSTANG. AFTER THE VEHICLE WAS FUELED, IT STALLED WHEN STOPPED AT A STOP SIGN OR RED LIGHT. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. TALLAHASSEE FORD LINCOLN (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301, (850) 877-1171) WAS CALLED AND THE CONTACT WAS WAITING FOR A CALL BACK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 55,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11267212,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2019","dateComplaintFiled":"10/09/2019","vin":"1FA6P8CF6H5","components":"SEAT BELTS","summary":"I WENT TO DEALERSHIP TO MAKE MAINTENANCE FOR MY CAR   AFTER I TOOK THE CAR   I FOUND THAT THEY TOOK MY SEATBELT BASE AND I CANT USE THE SEATBELT AT ALL AND THEY PROMISE TO CALL ME , AND THEY ESCAPE ME AND I FEEL NON SAFETY WITHOUT IT","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11265412,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2019","dateComplaintFiled":"10/01/2019","vin":"1FA6P8JZ7H5","components":"STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THE CAR VEERS FROM LANE TO LANE , WITH OUT ANY NOTICE TO THE DRIVER. WHEN YOU ARE DRIVING AT HIGHWAY SPEEDS, IF YOU DO NOT CORRECT YOU WOULD GO OFF THE ROAD.I BROUGHT THIS PROBLEM TO ALAN JAY FORD IN SEBRING FL. THEY TOLD ME THAT FORD SAID NOTHING IS WRONG WITH THE CAR.IFEEL THIS CAR IS DANGEROUS ON THE ROAD.. TO ME AS WELL AS OTHER MOTORISTS PLEASE HELP ME. THIS HAPPENS AT HIGHWAY SPEEDS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11255582,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2019","dateComplaintFiled":"09/16/2019","vin":"1FA6P8JZ8H5","components":"ELECTRICAL SYSTEM","summary":"SINCE BUYING THE CAR, IT HAS BEEN EXTREMELY PROBLEMATIC AND HAS LEFT ME STRANDED AT LEAST FOUR TIMES. JUST YESTERDAY (THE 4TH TIME), THE CAR LITERALLY SHUT OFF WHILE ON THE INTERSTATE GOING 60MPH AND LEFT ME HAVING TO SWERVE TWO LANES OVER TO THE EMERGENCY LANE TO PARK. I HAVE BEEN DRIVING THE CAR JUST FINE FOR THE LAST 2 MONTHS, ALTHOUGH I'VE HAD CONSISTENT ISSUES SINCE THE DAY I BOUGHT THE CAR. I HAVE TRIED FILING 2 BUY-BACK REQUESTS AND HAVE BEEN DENIED BOTH TIMES.    ACCORDING TO THE LEMON LAW, THE ISSUES I HAVE MUST BE \"REPETITIVE\". THE REPETITIVE ISSUES DIDN'T START UNTIL AFTER I PASSED THE LEMON LAW MILEAGE REQUIREMENTS, ALTHOUGH I HAVE HAD NUMEROUS OTHER ISSUES BACK TO BACK.    DURING A WEEKDAY, THERE'S A HIGH CHANCE THAT WHAT HAPPENED YESTERDAY COULD HAVE LEFT ME IN A PRETTY DANGEROUS SITUATION HERE IN ATLANTA WHERE TRAFFIC REGULARLY FLOWS AT 80-90MPH.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11255871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2019","dateComplaintFiled":"09/16/2019","vin":"1FA6P8JZ8H5","components":"ELECTRICAL SYSTEM","summary":"ON SATURDAY WHILE CRUISING ON THE INTERSTATE AT 60MPH, MY CAR SUDDENLY ENGINE BRAKED AND THEN SHUT OFF. I HAD TO IMMEDIATELY MOVE OVER TO THE EMERGENCY LANE. THE CAR NEVER SHUT BACK ON AND NEITHER WERE THE WINDOWS ABLE TO BE ROLLED UP. I HAVE DASH CAM FOOTAGE TO DEMONSTRATE THE EVENT, AS WELL AS ME CRUISING 60MPH IN 6TH GEAR LEADING UP TO THE EVENT.    THIS IS EXTREMELY UNSAFE AND I HAVE HAD NUMEROUS ISSUES WITH THIS CAR SINCE THE WEEK I BOUGHT IT WITH 8 MILES. I HAVE TRIED TO GET FORD TO BUY IT BACK SEVERAL TIMES BUT THEY REFUSE TO. I HAVE BEEN UNABLE TO DRIVE THE CAR ON THE TRACK AS THE CAR WAS INTENTIONALLY BUILT FOR DUE TO THESE ISSUES. I HAVE HAD A NEW CLUTCH, TRANSMISSION, 5 ALTERNATORS, A NEW ECU, 2 AC COMPRESSORS, AND BRAKE SERVICES AT THE DEALERSHIP. I HAVE BEEN UNABLE TO DRIVE THE CAR FOR A CONSISTENT 2-3 MONTHS WITHOUT ANY ISSUES.    NOW THAT THE CAR HAS SHUT OFF ON ME IN ATLANTA (WHERE TRAFFIC IS USUALLY 90MPH-ISH), I'M EXTREMELY CONCERNED THAT THIS CAR IS GOING TO PUT ME IN A SERIOUSLY DANGEROUS SITUATION. IF I WAS TRAVELING NORTHBOUND, THIS COULD HAVE EASILY TURNED INTO A DISASTROUS SITUATION, CAUSING A MAJOR BACKUP IN TRAFFIC OR EVEN GETTING HIT BY ONE OF THE VEHICLES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11244090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2019","dateComplaintFiled":"08/15/2019","vin":"1FATP8UH5H5","components":"ELECTRICAL SYSTEM","summary":"THE REAR VIEW CAMERA ON OUR 2017 MUSTANG QUIT WORKING. AFTER DOING SOME RESEARCH I HAVE FOUND THAT THERE IS AN ISSUE WITH THE HARNESS ITSELF AND LOCATION MOUNTING POINTS AT THE TRUNK LID THAT CAUSE THE WIRES TO PINCH AND SEPARATE.  THERE ARE HUNDREDS OF ENTRIES AND COMMENTS ON MUSTANG FORUMS ACROSS THE INTERNET AND ALL LEAD TO THE SAME CONCLUSION THAT THIS IS AN ISSUE THAT FORD SHOULD TAKE CARE OF.  WHY HAS THERE BEEN NO RECALL ISSUED?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11241377,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2019","dateComplaintFiled":"08/02/2019","vin":"1FA6P8CFXH5","components":"ENGINE","summary":"2017 FORD MUSTANG GT PREMIUM WITH LESS THAN 20K MILES  WHILE DRIVING STALLED AND ENGINE CAUGHT FIRE. NO PRIOR WARNINGS, SMELLS OR LEAKS ON THE GARAGE FLOOR. I HAVE THE FIRE REPORT AND ALL OTHER DOCUMENTS BUT COULDN'T GET THEM TO UPLOAD.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11228797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"07/01/2019","vin":"1FA6P8AM2H5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"AT RANDOM TIMES MY DRIVERS SIDE WINDOW GOES UP AND DOWN ABOUT 1/2 INCH. THIS HAPPENS WHEN THE CAR IS IN MOTION AS WELL AS WHEN ITS PARKED. IT HAPPENS WHEN ITS RUNNING AND WHEN ITS NOT RUNNING. IT HAPPENS WITH THE KEYS IN IT AND OUT OF IT. THERE'S NO RHYME OR REASON TO IT. SHORTLY AFTER THE WINDOW ISSUE STARTED I BEGAN HAVING ISSUES WITH THE DRIVERS SIDE DOOR LOCKS. THE DOORS LOCK ON THEIR OWN EVEN WITH THE KEYS IN IT. I ALSO HAVE ISSUES TRYING TO UNLOCK THE DOOR. I HAVE TO TRY SEVERAL TIMES BEFORE IT WILL ACTUALLY UNLOCK.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11221486,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2019","dateComplaintFiled":"06/20/2019","vin":"1FA6P8TH4H5","components":"STRUCTURE,SEATS","summary":"I'VE NOTICE AFTER A FEW MONTHS OF WASHING MY CAR I'VE NOTICED MY BACK BUMPER PAINT BUBBLING UP. ALMOST AS IF IT WAS MELTING. AND MY DRIVER SEAT STITCHING JUST STARTED UNSTITCHING. CAR HAS 35K MILES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11221580,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2019","dateComplaintFiled":"06/20/2019","vin":"1FA6P8TH4H5","components":"ELECTRICAL SYSTEM,STRUCTURE,SEATS","summary":"AFTER DRIVING AND WASHING MY CAR FOR A FEW MONTHS I'VE NOTICED THAT MY REAR END BUMPER PAINT WAS BUBBLING UP ALMOST AS IF IT WANTED TO MELT. A FEW WEEKS AGO I GOT STRANDED AT THE GAS STATION BECAUSE MY CAR WOULDN'T TURN ON. IT COMPLETELY DIED, RANDOMLY. I NEEDED A JUMP. JUST RECENTLY I NOTICED MY DRIVER SEAT STITCHING WAS UNSTITCHING. MY VEHICLE ONLY HAS 35K MILES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11204046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2019","dateComplaintFiled":"04/26/2019","vin":"1FA6P8AM6H5","components":"STRUCTURE","summary":"THE TABS ON THE SIDES OF THE FRONT BUMPER HAVE BROKEN OFF.  IN THE EVENT OF AN ACCIDENT THERE WOULD BE LESS RESTRAINT FROM THE BUMPER BECAUSE IT IS NOT SECURED ON PROPERLY. I HAVE SEEN AND HEARD OF MANY PEOPLE WITH THIS YEAR AND MODEL HAVING THE SAME PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11203623,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2019","dateComplaintFiled":"04/25/2019","vin":"1FA6P8TH3H5","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"DRIVING  ON A FLAT ROAD  THEN DRIVE UP A HILL IT TAKES LONGER TO GO INTO GEAR. TAKES LONGER TO SHIFT.  LOSS OF POWER","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11202948,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"04/22/2019","vin":"","components":"ELECTRICAL SYSTEM","summary":"SYNC 3, RANDOMLY MY SAMSUNG GALAXY S7 LOSES BLUETOOTH CONNECTION, THEN RE-CONNECTS A FEW SECONDS LATER. I NOTICE IT BY THE MESSAGE THAT MY PHONE HAS SUCCESSFULLY CONNECTED APPEARS ON THE TOP OF THE SCREEN WHILE DRIVING. I AM NOT ON THE PHONE THAT MUCH, BUT I HAVE HAD THE BLUETOOTH CONNECTION FAIL WHILE I WAS ON THE PHONE. A FEW SECONDS LATER THE MESSAGE APPEARS THAT THE PHONE IS CONNECTED AND MY CONVERSATION CAN CONTINUE OVER THE CAR SPEAKERS/MIC. I DO NOT DROP THE CALL ON THE PHONE ITSELF. IT DISCONNECTS AT LEAST ONCE EVERY TIME I DRIVE IT, I NOTICED IT LATE 2018.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11155221,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2018","dateComplaintFiled":"11/30/2018","vin":"1FA6P8CF0H5","components":"POWER TRAIN","summary":"CAR MAKES A CLUNCK WHEN SHIFTING GEARS. SO BAD YOU CAN FEEL IT THOUGH THE SEAT. LOOKS LIKE MANY OTHER PEOPLE ARE HAVING SIMILAR ISSUES. IT DOES IT SITTING STILL AND MOVING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11154631,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2018","dateComplaintFiled":"11/28/2018","vin":"1FA6P8CF6H5","components":"ENGINE","summary":"MY VEHICLE, MANUFACTURED JUNE 2016, IS HAVING AN OIL LEAK FROM THE ENGINE COOLER HOSE. MY SPECIFIC VIN WAS NOT RECALLED BUT THIS ISSUE STARTED LAST WEEK AND FALLS UNDER BOTH MODEL YEAR AND MANUFACTUR DATES FOR THIS RECALL FORD # (16S40). THIS OCCURS AFTER VEHICLE OPERATION ON ANY STREET, TYPICALLY AFTER THE VEHICLE COMES TO A STOP AT A LIGHT OR THE VEHICLE IS PARKED, SMOKE WITH THE ODOR OF BURNT OIL EMITS FROM THE DRIVER SIDE OF THE ENGINE BAY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11150055,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2018","dateComplaintFiled":"11/08/2018","vin":"1FA6P8AM3H5","components":"AIR BAGS","summary":"TL* THE CONTACT OWNED A 2017 FORD MUSTANG. WHILE THE CONTACT'S SON WAS MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER'S STEERING WHEEL AIR BAG. THE DRIVER WAS INJURED AND TRANSPORTED TO THE HOSPITAL BY A FRIEND FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT BY THE POLICE. THE VEHICLE WAS CURRENTLY AT THE DEALER (FIVE STAR FORD STONE MOUNTAIN, 3800 US-78, SNELLVILLE, GA 30039, (678) 384-4242). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 9,067. *DT*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11143424,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/18/2018","dateComplaintFiled":"10/27/2018","vin":"1FA6P8CF8H5","components":"AIR BAGS","summary":"I HAVE BEEN IN 3 DIFFERENT ACCIDENTS AND NOT ONCE HAS MY AIRBAG DEPLOYED, ONE ACCIDENT DID OVER $10000 WORTH OF DAMAGE TO THE CAR AND I WAS INJURED BUT NO AIRBAG WAS INFLATED. THE WORST ONE WAS ON THE HIGHWAY WHERE A CROSSED 4 LANES OF TRAFFIC DUE TO A STEERING ISSUE AND RAN INTO THE CEMENT DIVIDER, NO AIRBAG GOING 60, THERE WERE INJURIES  TO DRIVER-MYSELF","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11143010,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2018","dateComplaintFiled":"10/26/2018","vin":"1FA6P8TH4H5","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"TAKATA RECALL","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11140248,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2017","dateComplaintFiled":"10/14/2018","vin":"1FA6P8CFXH5","components":"POWER TRAIN","summary":"WHENEVER I TAKE OFF AND WHILE I'M DRIVING SHIFTING GEARS THE CAR MAKES A THUD OR THUMP SOUND.  WHEN I FIRST PUT IT INTO GEAR IT MAKES THE THUD SOUND AND IT CONTINUES THROUGHOUT SECOND AND THIRD EVEN FOURTH GEAR.  IT'S ODD BECAUSE NO OTHER CAR THAT I'VE OWNED HAS DONE THIS AND I DO NOT THINK IT'S NORMAL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11139510,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"10/10/2018","vin":"1FA6P8CF8H5","components":"ENGINE","summary":"ENGINE ROD BEARING ARE DEFECTIVE OR IMPROPERLY INSTALLED. EXPERIENCING ROD BEARING PLAY, WHICH CAUSES A LOWER ENGINE TAPPING SOUND DURING ACCELERATION. ORIGINAL ENGINE EXPERIENCED THE TAPPING AT 1,600 MILES, AND REPLACEMENT ENGINE EXPERIENCED IT AT 300 MILES. PENDING 3RD ENGINE REPLACEMENT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11110681,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2018","dateComplaintFiled":"07/11/2018","vin":"1FA6P8JZ4H5","components":"POWER TRAIN,ENGINE","summary":"CAR STARTED LEAKING OIL AT 2,800 MILES, BEING REPAIRED AT DEALERSHIP","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11102484,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2018","dateComplaintFiled":"06/18/2018","vin":"1FA6P8CF0H5","components":"ENGINE","summary":"MY 2017 FORD MUSTANG GT WITH ONLY 3000 MILES ON IT HAS ALMOST TO NO COOLANT IN IT IT'S BEEN A GARAGE KEPT CAR HASN'T EVEN SEEN A TRACK OR DRIVING IT HARD!! I HAVE NEVER OWNED A NEW CAR THAT JUST LOST COOLANT LIKE THAT. THE REASON I'M REPORTING THIS IS I SERIOUSLY THINK THIS IS A VERY WIDE SPREAD PROBLEM WITH ALL FORDS LINEUP FOR ALL I KNOW 2017 YEAR MY SISTER OWNS THE 2017 FORD ESCAPE WITH ONLY 10,000 MILES ON IT HER CAR WAS THE FIRST TO HAVE THIS PROBLEM WE CALL FORD THEY SAY BRING IT IN BUT THEY WON'T BE ABLE TO EVEN LOOK AT UNTIL JULY OF NEXT MONTH BECAUSE THEY HAVE SO MANY IN THE SHOP WITH COOLING ISSUES. SHE'S STUCK WITH A RENTAL FOR OVER A MONTH THEY DIDN'T EVEN WANT TO OFFER HER ONE! HOW CAN SOMEONE NOT HAVE A CAR FOR OVER A MONTH AND STILL HAVE A JOB?? BUT BACK TO MY CAR AS OF TODAY 06/18/2018 MY MUSTANG HAD THE SAME FREAKING PROBLEM NOW SO HERE WE ARE PAYING OVER $800 IN CAR PAYMENTS JUST TO BE [XXX] WITHOUT TWO CARS FOR MONTHS I THINK THIS UNACCEPTABLE AND WOULD GREATLY APPRECIATE IT IF YOU ALL COULD MAYBE LOOK INTO THIS I HONESTLY THINK THIS IS A MASSIVE RECALL THAT SHOULD BE AWARE OF ESPECIALLY LIVING IN TEXAS WHERE IT GETS 100+ DEGREES   WE DRIVE MOSTLY ON A HIGHWAY EVERYDAY MIGHT BE WHEN IN MOTION NOT TOO SURE YET.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11090973,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2018","dateComplaintFiled":"04/30/2018","vin":"1FA6P8JZ8H5","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THIS LETTER IS TO DOCUMENT A SIGNIFICANT ISSUE WITH OUR FORD SHELBY GT350, VIN [XXX], MODEL YR 2017, COLOR: WHITE/BLUE, CURRENT MILEAGE: APPROXIMATELY 1600.  IN EARLY MARCH 2018 UPON EXITING A STORE PARKING ONTO AND PULLING ONTO YORBA LINDA BLVD THE VEHICLE EXPERIENCED A SUDDEN POWER LOSS AND ENGINE STOP.  THE VEHICLE WOULD NOT RESTART AS IT ROLLED DOWN THE STREET.  WE MANAGED TO PULL IT TO THE CURB.  BY CYCLING THE IGNITION SYSTEM THE VEHICLE RESTARTED ON A FOURTH ATTEMPT.  EACH STARTER CYCLE WAS APPROXIMATELY 10-15 SECONDS.  NO WARNING LIGHTS WERE APPARENT PRE OR POST THE EVENT.  APPROXIMATELY 1 WEEK LATER, IN MID-MARCH 2018 THE VEHICLE EXPERIENCED THE SAME POWER LOSS AGAIN WHILE PULLING AWAY FROM A STOP SIGN INTO AN INTERSECTION, AGAIN IN YORBA LINDA, CA.  THE VEHICLE WAS PUSHED OUT OF THE INTERSECTION, THE STARTER CYCLED, IT CYCLED TWICE FOR APPROXIMATELY 15 SECONDS EACH PERIOD AND ON THE THIRD ATTEMPTED RESTATED.  NO WARNING LIGHTS WERE APPARENT PRE OR POST THE EVENT.  MOST RECENTLY THE VEHICLE EXPERIENCED 2 DANGEROUS EVENTS.  THE VEHICLE WAS GOING DOWNHILL ON A 2 LANE HIGHWAY AT APPROXIMATELY 60 MPH WHEN ALL POWER WAS LOST.  ON A DOWNHILL THE VEHICLE COASTED IN GEAR WITH COMPRESSION ENGINE BRAKING SLOWING THE VEHICLE. THE VEHICLE WAS PULLED OVER INTO THE PULL OUT.  THE INSTRUMENT PANEL WAS FULLY FUNCTIONAL BUT NO ENGINE POWER, NO WARNING LIGHTS OTHER THAN A YELLOW SQUARE SAYING THE ACCESSORIES WERE POWERED.  NO WARNING LIGHTS, NO PROBLEM INDICATOR LIGHTS.  THE ENGINE STARTED IMMEDIATELY AFTER REACHING A FULL STOP WITH A SINGLE PRESS OF THE IGNITION BUTTON.  LATER THE SAME DAY WHILE ATTEMPTING TO GET TO A DEALERSHIP THE VEHICLE AGAIN LOST POWER WHILE BEGINNING TO ACCELERATE.  SPEED WAS 64 MPH.  THE VEHICLE HAD NO WARNING LIGHTS OR OTHER INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN IMMEDIATELY TO THE NEAREST DEALER.  FORD HAS BEEN NOTIFIED.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11083742,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2017","dateComplaintFiled":"04/07/2018","vin":"1FATP8FF9H5","components":"WHEELS","summary":"I ORDERED AND PURCHASED THIS VEHICLE NEW 9/2016 FROM MY FORD DEALER LIST $48,470. THIS VEHICLE HAS FROM FACTORY 20 INCH WHEELS WITH NON RUN FLAT TIRES. AFTER HAVING TIRE FAILURE I LEARNED THERE IS NO SPARE TIRE THAT CAME WITH THE VEHICLE SO I CALLED THE DEALER AND THEY SAID I NEEDED TO BUY A SPARE DONUT SPARE TIRE WHICH FITS IN TRUNK WELL.  UNFORTUNATELY THE DONUT SPARE TIRE FROM FORD DOES NOT FIT ON REAR WHEELS OF MY VEHICLE WITH 20 INCH WHEELS PER FORD ENGINEERS IN DETROIT.  PER FORD DEALER THERE IS NO FIX FOR MY PROBLEM BECAUSE RUN FLAT TIRES DO NOT EXIST IN THIS SIZE.  MY WIFE WON'T DRIVE AND I CAN NOT DRIVE VEHICLE AS INTENDED AND ON TRIPS DUE TO THIS  ISSUE. I CONSIDER THIS A SERIOUS SAFETY ISSUE AND MANUFACTURERS  SHOULD NOT BE ALLOWED TO SELL A VEHICLE WITHOUT PROVIDING A SPARE TIRE FOR THE VEHICLES THEY BUILD.  A FLAT BED TOW TO GET A NEW TIRE( WHEN THEY CAN LOCATE ONE) AND A CAN OF GOOP IN TRUCK IS FORDS SOLUTION.....UNACCEPTABLE","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11081862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2018","dateComplaintFiled":"03/28/2018","vin":"1FA6P8CF2H5","components":"POWER TRAIN","summary":"CAR HAS AUDIBLE CLUNKING NOISE WHEN SHIFTING FROM GEAR TO GEAR.  MANUAL TRANSMISSION.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11079484,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2018","dateComplaintFiled":"03/15/2018","vin":"1FA6P8CF6H5","components":"STEERING","summary":"I HAD GOTTEN INTO MY CAR TO DRIVE AND HAD NOTICED MY STEERING WHEEL CAME LOOSE FROM ITS MOUNTING POINT. I WAS ABLE TO WIGGLE THE STEERING WHEEL BACK AND FOURTH WHILE STATIONARY AND PARKED, BUT WAS ABLE TO ALSO DO THIS WHILE DRIVING AND WHILE TURNING IT WAS VERY LOOSE AS WELL. THIS HAPPENED SUDDENLY AS HOURS PRIOR DROVE WITH NO PROBLEM. UPON VISITING THE FORD DEALERSHIP IMMEDIATELY THE NEXT DAY I WAS TOLD I WOULD HAVE TO WAIT AN ENTIRE WEEK BEFORE I WOULD BE ABLE TO GET AN APPOINTMENT. I HAD TO GO HOME AND FIX IT MYSELF. THE NUT THAT MOUNTS THE STEERING WHEEL WAS LOOSE AND THERE WAS ALMOST NO FACTORY LOCKTITE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11079436,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2017","dateComplaintFiled":"03/14/2018","vin":"1FA6P8CF5H5","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"THE REAR VIEW CAMERA SOMETIMES WORKS AND SOMETIMES DOES NOT.  WHEN BACKING UP, THE CAMERA SCREEN GOES BLACK","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11074974,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/22/2018","dateComplaintFiled":"02/26/2018","vin":"1FA6P8AM0H5","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2017 FORD MUSTANG. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED TO THE NECK AND SHOULDERS IN THE FORM OF STIFFNESS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11064356,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2017","dateComplaintFiled":"01/23/2018","vin":"1FA6P8TH8H5","components":"VEHICLE SPEED CONTROL","summary":"WE PURCHASED OUR NEW MUSTANG FROM HASTING'S FORD IN GREENVILLE, NC IN NOV 2017 FOR MY WIFE'S BIRTHDAY.  THIS WAS OUR FOURTH MUSTANG AND WE REALLY LOVED THE MUSTANG UNTIL THIS PURCHASE.  ON DEC 13TH 2017 MY WIFE WAS DRIVING IN A 20 MPH ZONE AND MADE A RIGHT TURN AT ALMOST A STOP AND THE ACCELERATOR SUDDENLY SPED UP ON ITS OWN WHICH CAUSED HER TO GO UP ON THE CURB AND HIT A BUILDING.  THE CAR STOPPED AND SHE PUT IT IN REVERSE AND IT DID IT AGAIN.  SHE FINALLY TURNED THE CAR OFF.  WE HAD IT TOWED TO THE BODY SHOP, WE CHECKED THE CAR MAT AND IT DID NOT CAUSE THE PROBLEM. THE BODY SHOP TOOK IT TO A LOCAL FORD DEALER AND THEY CHECKED THE COMPUTER AND STATED THAT THERE WERE NO CODES LISTED.  WE RESEARCHED AND IT STATES THAT IT THE THROTTLE BODY FAILS THAT THERE WOULD BE NO CODE SENT.  WE CONTACTED THE DEALER HASTING'S FORD AND THEIR COMMENT WAS THAT NO RECALLS WERE ON THE VEHICLE AND THAT WAS THEIR RESPONSE.  WE CALLED FORD AND THEIR RESPONSE WAS THAT THEY HOPE IT WOULD NOT HAPPEN AGAIN.  WE HAD THE CAR DAMAGE FIXED OVER $10,000.00 FOR THE REPAIRS FOR A CAR THAT HAD 497 MILES ON IT.  NOW WE HAVE A NEW CAR THAT MAY KILL US ONE DAY BUT AS FORD STATED THEY HOPE IT DOESN'T HAPPEN AGAIN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11055829,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2017","dateComplaintFiled":"12/20/2017","vin":"1FATP8UH0H5","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"WHEN PULLING OUT OF A PARKING LOT THE CAR ACCELERATED TO FULL THROTTLE BY ITSELF. I PUT  THE BRAKES ON AS HARD AS I COULD. IT HAD NO AFFECT ON STOPPING THE CAR OR EVEN SLOWING IT DOWN. THE CAR WENT OVER THE MEDIAN AND WAS HEADING EASTBOUND IN THE WESTBOUND LANES OF TRAFFIC. I  SWERVED TO THE LEFT TO AVOID HITTING A  COMMERCIAL TRUCK HEAD ON. THEN I HAD TO SWERVE TO THE RIGHT TO AVOID ANOTHER CAR HEAD ON. THE CAR WENT BACK OVER THE MEDIAN. THE CAR ENDED UP GOING OVER ANOTHER CURB INTO A FIELD BESIDE THE FREEWAY ENTRANCE RAMP.IT THEN WENT TO THE LEFT HITTING A FREEWAY CONSTRUCTION SIGN. AFTER HITTING THE SIGN IT CAUSED THE CAR TO ROTATE 180 DEGREES IN MIDAIR COMING DOWN ONTO THE RIGHT FRONT OF THE HOOD AND THEN LANDING ON THE RIGHT SIDE OF THE CAR.IT THEN ROLLED ONTO THE ROOF AND CONTINUED TO ROLL ANOTHER 180 DEGREES LANDING BACK ON ITS WHEELS RESULTING IN A FULL 360 DEGREE ROTATION.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11043292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2017","dateComplaintFiled":"11/04/2017","vin":"1FA6P8CF6H5","components":"STEERING,POWER TRAIN,WHEELS","summary":"T HE VEHICLE HAS BEEN BALANCE THE WHEELS AT LEAST 4 TIMES IN THE LAST 2 MONTHS ALSO REPLACED BOTH FRONT ROTORS THE VEHICLE HAVE A VIBRATION ON THE STEERING WHEEL AROUND 50 TO 60 MILES AN HOUR ALSO HAVE A PINGING METAL SOUND WHEN YOU SHIFT ..ALSO A WOBBLE IN BETWEEN 5 TO 10 MILES AN HOUR A RIGHT REAR TIRE WAS REPLACED NO CHANGE THE VEHICLE HAVE ONLY 2200 MILES ONE FORD MECHANIC FEELS AFTER CONFIRM MY CONCERNS THAT COULD BE DRIVE LINE RELATED . DESPITE MY CONCERNS FORD IS CONTACTING AN ENGINEER TO LOOK AT THE CAR DONT KNOW WHEN EVEN AFTER A MECHANIC FOUND THIS .WHAT TO ME COULD BECOME A SAFETY ISSUE .CONTACTED FORD CORP STILL WAITING WHEN ANYONE WILL FIX MY CAR .I AM ANGRY OF THE LACK OF CARING FROM FORD DEALERS .THERE MANY FORD MUSTANG OWNERS WITH THIS PROBLEM .","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11039615,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2016","dateComplaintFiled":"10/25/2017","vin":"1ZVHT82HX75","components":"AIR BAGS","summary":"TAKATA RECALL - MY 2007 MUSTANG WAS IDENTIFIED BY THE DEALER AND FORD MOTOR CO OVER A YEAR AGO NEEDING BOTH DRIVER AND PASSENGER SIDE AIRBAGS REPLACED UNDER THE TAKATA RECALL. I WAS ASKED TO BRING IT INTO THE SHOP LAST SPRING 2016 AND WAS INFORMED THEY HAD PARTS FOR THE DRIVERS SIDE ONLY AND WOULD BE CONTACTED WHEN PASSENGER SIDE PARTS WERE AVAILABLE. I HAVE RETURNED TO THE DEALERSHIP ON AVERAGE ABOUT EVERY THREE MONTHS CHECKING FOR THE PARTS FOR THE PASSENGER SIDE. AS OF TODAY 10-25-17 I STILL HAVE NOT RECEIVED THE ADDITIONAL AIRBAG PARTS NEEDED TO CORRECT THE FAULTY PARTS. THIS HAS BECOME VERY INCONVENIENT BECAUSE KNOW THE AIRBAG IS UNDER RECALL AND HAS PROBLEMS HAS INSTILLED A DEGREE OF FEAR IN BOTH MY WIFE AND I. MY WIFE HAS NOT WANTED TO RIDE IN THE CAR WITH A FAULTY AIRBAG ON HER SIDE OF THE CAR, WHICH I REALLY CAN'T BLAME HER. MY LAST VISIT TO THE DEALERSHIP RESULTED IN MY ASKING FOR THE FORD PARTS AND SERVICE MANAGERS INFORMATION WHICH I WAS DENIED, I ASKED TO SPEAK WITH THE DEALERSHIP GENERAL MANAGER AT AUTONATION FORD, 6850 HWY 121, FRISCO TX 75034, 972-335-5014, WHO NEVER ANSWERS HIS PHONE NOR RETURNS ANY PHONE MESSAGES. THIS IS VERY UNFORTUNATE FOR EVERYONE INVOLVED BUT MAINLY THE CUSTOMER WHO IS TECHNICALLY DRIVING A TIMEBOMB. MY WIFE IS REFUSING TO RIDE IN THE PASSENGER SEAT IN THE CAR FOR FEAR OF WHAT MIGHT HAPPEN IF WE WERE INVOLVED IN AN ACCIDENT, THE DEALERSHIP WON'T TALK ABOUT IT AND FORD HAS INSTRUCTED THE DEALERSHIPS NOT TO SHARE THEIR CONTACT INFO. OVER A ONE YEAR PERIOD OF TIME IS MORE THAN A REASONABLE AMOUNT OF TIME TO GET A CORRECTED PART FOR THIS CAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11035670,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2017","dateComplaintFiled":"10/23/2017","vin":"1FA6P8AM3H5","components":"UNKNOWN OR OTHER","summary":"THE REAR WINDOW DEFROSTER DOES NOT WORK","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11033342,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2017","dateComplaintFiled":"10/14/2017","vin":"","components":"UNKNOWN OR OTHER","summary":"THE VEHICLE CAME STOCK WITH PERLLI P ZERO 275/40/R19'S SUMMER TRED ON REAR.  I AM AN 80 YEAR OLD DRIVER AND DO NOT \"BURNOUT\" NOR RACE THE VEHICLE. AT 7,000 MILES THE TIRE TREAD HAD WORN TO THE INDICATORS TO REPLACE TIRES. THIS WAS NOTICED AFTER THE VEHICLE HAD DONE 180 DEGREE LOSS OF TRACTION SEVERAL TIMES. I RECENTLY HAVE REPLACED THESE TIRES WITH ALL SEASON TIRES AT 7250 MILES.      PLEASE REFLECT THE PERLLIES ARE PRONE TO VERY PREMATURE WEAR.* * * THIS CHARACTERISTIC MAY CAUSE LOSS OF CONTROL AND SERIOUS INJURY, DEATH, AND PROPERTY DAMAGE.* * * THANK YOU","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11032618,"manufacturer":"Ford Motor Company","crash":true,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/07/2017","dateComplaintFiled":"10/10/2017","vin":"1FA6P8AM6H5","components":"AIR BAGS","summary":"MY DRIVER SIDE AIR BAG DIDN'T DEPLOY WHEN I WAS IN A CAR WRECK ON SATURDAY OCTOBER 7, 2017..","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11015271,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2017","dateComplaintFiled":"08/14/2017","vin":"1FA6P8CF2H5","components":"STEERING","summary":"LOSS OF POWER STEERING. STEERING ASSIST WARNING LIGHT CAME ON.  THE VEHICLE WAS PARKED. WHEN I TRIED TO PULL OFF I COULD NOT STEER THE CAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11010833,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/23/2017","dateComplaintFiled":"07/26/2017","vin":"1FA6P8AM8H5","components":"STRUCTURE","summary":"TL* THE CONTACT OWNED A 2017 FORD MUSTANG. THE CONTACT STATED THAT WHILE HER FIANC WAS DRIVING AT 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A DITCH. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR HINGE FRACTURED, ALLOWING THE DOOR TO OPEN VIOLENTLY. THE CONTACT STATED THAT SHE WAS NEARLY THROWN OUT FROM THE VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES AND MEDICAL ATTENTION WAS SOUGHT HOWEVER, DUE TO HER PREGNANCY THE DOCTORS CHOSE NOT TO DO X-RAYS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VEHICLE WAS DESTROYED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10935189,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2016","dateComplaintFiled":"12/14/2016","vin":"1FA6P8JZ6H5","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V779000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.  UPDATED 01/26/17*LJ    *CN","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10934139,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2016","dateComplaintFiled":"12/09/2016","vin":"1FA6P8TH0H5","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN ATTEMPTING TO BRAKE, MY FOOT SOMETIMES SLIPS OFF THE CHROME BRAKE PEDAL ONTO THE GAS PEDAL. DOES IT WITH WEARING SNEAKERS AND LEATHER SOLE SHOES. VERY, VERY DANGEROUS. I AM ATTEMPTING TO GET A RUBBER PAD PUT ON THE CHROME BRAKE PEDAL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10923729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2016","dateComplaintFiled":"11/02/2016","vin":"1FA6P8JZ3H5","components":"ENGINE","summary":"DEALER SOLD VEHICLE WITH STOP SALE RECALL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10920063,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2016","dateComplaintFiled":"10/30/2016","vin":"1FA6P8JZ6H5","components":"ENGINE","summary":"AUTONATION CANTON OHIO SOLD ME A DANGEROUS CAR UNDER RECALL  CAR CAN CATCH FIRE WHILE DRIVING DUE TO MAJOR ENGINE OIL LEAK.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}