{"count":35,"message":"Results returned successfully","results":[{"odiNumber":11762244,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2026","dateComplaintFiled":"09/04/2026","vin":"573FS3628NA","components":"SUSPENSION,STRUCTURE","summary":"On January 18, 2026, while towing my 2022 Grand Design Solitude 310GK near Bouse, Arizona, I discovered a serious problem and pulled off the road. The rear axle had become detached/displaced. At the time, I did not know exactly what had occurred or what caused the axle event.  The RV was subsequently delivered to a repair facility on March 27, 2026. During the repair process, significant structural/frame damage was progressively discovered, including cracking in the spring-hanger/frame area. The repair facility documented that the damage was more extensive than initially believed and performed structural repairs that included additional steel and plating.  My insurance company approved 23,615.83 in total repair costs, with a net repair cost of 23,365.83 after the 250 deductible; not all of that amount was frame-related.  During this process, Grand Design referred me to Lippert regarding frame repair information. I subsequently received a Lippert frame repair procedure addressing inspection and repair of frame cracking. Grand Design has advised that my RV is not within the date range of the related program.  I have asked Grand Design and Lippert to review the documented structural repairs and determine whether they are consistent with Lippert's frame repair procedure and whether the RV is structurally safe for highway use. I have specifically stated that I am not asking them to determine the cause of the January incident or certify the repair facility's workmanship. I am seeking a competent engineering determination concerning the structural/frame condition and repairs.  I am reporting this to NHTSA because failure or cracking of the frame/suspension attachment structure on a large towable RV could create a serious highway safety risk. The cause of the January axle event and when the frame cracking developed are UNKNOWN. The cracking was discovered progressively during subsequent repairs.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11755264,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2026","dateComplaintFiled":"08/06/2026","vin":"573FS4322NA","components":"STRUCTURE","summary":"Documented Symptoms consistent with the conditions described in Grand Design TSB 24-001 1. Dynamic Sidewall Separation \u2013 Driver and Passenger Sides The upper-deck sidewall area displays visible movement under load. When the trailer is connected to the truck via the pin box, the exterior trim and sidewall gap noticeably widens. When the trailer is leveled on its landing gear, the separation compresses and partially closes. Additional observations include: \u2022Separation of exterior trim components \u2022Cracked and widening caulk joints \u2022Visible movement beneath both upper-deck slide-out openings These conditions were first observed following an approximately 300-mile round trip completed on August 6, 2026. 2. Front Driver-Side Slide-Out Binding and Incomplete Operation The front living room slide-out now binds within the opening and appears affected by structural distortion. Timeline: \u2022July 24, 2026: Upon arrival at an RV resort, the slide-out stopped approximately halfway during deployment. Retracting and redeploying the room allowed it to complete its cycle. \u2022August 6, 2026: After returning home, unhitching, and leveling the coach, the slide-out again became firmly wedged during extension. It required assistance to retract and return to the closed position. Because of the excessive binding force encountered, I have not attempted to operate the slide again. 3. Front Passenger-Side Flooring Distortion The vinyl flooring adjacent to the upper-deck slide-out area is lifting, rippling, and bubbling. This condition appears indicative of structural movement and subfloor shifting rather than a cosmetic flooring issue. 4. Sawdust Present in Cabinets  The unit is available for inspection, appointment scheduled for 8/19/26. No one has inspected this unit at this time, no warning lights or other symptoms prior. The first discovery of failure was on 7/24/26. Due to the symptoms and consistent with the TSB, this unit poses a safety risk to myself, family and other motorists.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"},{"type":"Vehicle","productYear":"9999","productMake":"TBD_TEST","productModel":"TBD_Test","manufacturer":"ODI Demo Co"}]},{"odiNumber":11723587,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"03/11/2026","vin":"573FS3920NA","components":"SUSPENSION,STRUCTURE","summary":"I own a 2022 Grand Design Solitude 346FLS fifth wheel trailer. The trailer has been at the dealership for over nine months after structural frame cracks and weld separations were discovered during inspection. The cracks appear in structural frame components and welded areas supporting the chassis. This raises concerns about the integrity of the trailer frame during towing and braking. In addition to the frame defects, all four leaf springs in the suspension system have failed or lost structural integrity. This suspension failure presents a safety risk because it affects axle alignment, load support, and trailer stability while towing. The trailer manufacturer (Grand Design) and dealer have been notified, but the unit has remained out of service for an extended period while the manufacturer decides how to address the problem. Structural frame cracking combined with suspension failure represents a serious safety concern for a towable RV traveling at highway speeds. I am submitting this complaint so the issue can be investigated for potential defects affecting other trailers of this model or similar models.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11722877,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"03/09/2026","vin":"573FS4226NA","components":"STRUCTURE","summary":"Weak bedroom floor.  Screws backing out of bedroom floor and poking through flooring.  Front nose cap separating from body. Broken screws on front nose cap.  Pin box flex.  Buckled wall in bunk slide out room.  Main living space floor is bowing down where it meets the walls causing main door mis-alignment and the stairs to cause marks on the flooring etc.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11720189,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2026","dateComplaintFiled":"02/24/2026","vin":"573FS4420NA","components":"LATCHES/LOCKS/LINKAGES,EQUIPMENT,UNKNOWN OR OTHER","summary":"\u2022  Cracks in the Pin Box: A reputable RV dealer/shop has identified significant cracks in the pin box, indicating a serious structural compromise. \u2022  Slide-out failures: The GIBs on the slide-outs have broken, causing them to extend while the RV is in transport on highways. \u2022  Cargo door malfunctions: Cargo doors are repeatedly popping open during highway travel. \u2022  Main entry door instability: The front door and screen are not operating correctly, preventing proper closure and causing the door to open unexpectedly during transport. \u2022  Structural fastener failure: Screws and bolts are detaching from the unit during transport. \u2022  Front cap detachment: The front cap is popping open at the fifth-wheel hitch area and exhibiting significant sway during transport. These issues collectively indicate a severe underlying problem with the structural integrity and frame of the 2022 Grand Design Solitude, creating hazardous conditions for both the occupants and other road users. I urge NHTSA to investigate these defects thoroughly to prevent potential accidents and ensure consumer safety.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11716264,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2026","dateComplaintFiled":"02/06/2026","vin":"573FS4428NA","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"While performing a factory recall on the RV, the mobile RV tech discovered underlying issues. He suggested that we get an in-depth evaluation. I contacted and dropped the RV at the shop for diagnosis. The shop discovered extensive frame damage (weld break) at the main beam connecting the pin box and also total frame break and separation on the upper deck floor support. There is substantial floor sagging above the outriggers extending from the living area through the back of the RV. The whole rear of the RV is sagging, causing wall cracking and slideout damage. The shop also measured a considerable deflection (pin box to front bottom frame) while performing the manufacturer's instructions for the measurements.  The manufacturer has denied our claim and we are tasked with getting home to permanently park the RV. The manufacturer communicated with the shop regarding their finds and the denial, but has not contacted me in any way.  All recalls/TSBs have been performed. The rear TSB has not fixed the rear frame sagging and the front TSB was not 100% completed by a dealer, in that several lag bolts were not replaced and none of them had adhesive applied.  We have been fortunate that we have had no doors open while traveling.  I composed a list of the items we found and submitted it with photos to the manufacturer. They said that the RV qualified for the \"Customer Satisfaction Campaign\" and that it should take ~1hr for a visual inspection. They only paid 0.10 hrs.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11693163,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2025","dateComplaintFiled":"10/13/2025","vin":"","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES,WHEELS","summary":"We bought our 2022 Grand Design Solitude 346FLS-R in March 2023. We have had numerous safety issues and concerns, and currently don\u2019t feel safe towing it.  1. External locked compartments and entry door open while traveling.  Risks: distraction, collision (passing vehicle or objects), quick maneuvering (to side of road), contents ejected onto road/vehicles.  Resolution: Shops have tried to fix, but problem continued. I placed some screws to extend the latch plates. Concerned this is a \u201cframe flex\u201d issue, along with our floor separation, sheared screws, saw dust, etc.  2. Three axle/suspension failures. In 3/2024 and 12/2024, sudden/extreme tire wear was noted due to failed suspension (broken leaf springs, cracked equalizers). In 8/2025, while driving on [XXX], an entire wheel disappeared. We called the MI highway department afterwards and they had no reports of accidents or debris due to the wheel. Roadside assistance got us to a local repair shop that found the 3 other tires were badly worn/damaged, rear passenger side leaf spring cracked (3rd time), and remaining brakes \"fell apart in chunks\". The technician diagnosed a bad spindle. As the work was completed, the shop owner stated \"I don't think your suspension is fit for this rig. It already appears max'd out.\" Risks: The entire wheel flying off on the highway could have easily killed someone. Suspension failure while rolling could lead to tire blowouts/catastrophic damages/major accident. Resolution: Suspension repairs made/tires replaced.  Recently stopped in at Grand Design in Elkhart, IN to speak with the Customer Service Director about these safety issues. The GD shop is booked until December, but a frame and suspension inspection at a GD dealer was authorized. CW Direct in Elkhart completed the inspection, found a frame crack and assessed the 7K suspension as insufficient. Still no resolution and we now have not been able to live in our home for over two weeks.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"},{"type":"Equipment","productYear":"9999","productMake":"BAL","productModel":"OTHER","manufacturer":"BAL PRODUCTS GROUP"}]},{"odiNumber":11687601,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2025","dateComplaintFiled":"09/16/2025","vin":"573FS4421NA","components":"SUSPENSION,STRUCTURE,TIRES","summary":"The contact owns a 2022 Grand Design Solitude RV. The contact stated that while driving 65 MPH and hauling the RV, the rear passenger's side tire of the RV experienced a blowout. The contact was able to pull over to the side of the road. The contact replaced the tire with a regular-size spare tire; however, the rear passenger's side tire experienced a second blowout while driving on the same day. The contact stated that the tire failures caused damage to the RV. The vehicle was taken to the dealer, where it was diagnosed with frame flex, frame steel fracture, and missing screws around the hitch, and unparalleled axles. The RV was not repaired. The manufacturer was notified of the failure, and a Grand Design technician confirmed that the RV was experiencing excessive frame flex, which the contact related to the tire failure. The manufacturer recommended towing the RV to one of their locations for frame repairs, but the contact was advised that the repair of the axle damage caused by the tire failures, prior to towing the vehicle, would be paid for out-of-pocket. The RV was not repaired. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11683454,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2021","dateComplaintFiled":"08/27/2025","vin":"573FS4427NA","components":"SUSPENSION,STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2022 Grand Design Solitude. The contact stated while driving at an undisclosed speed, the doors unlatched and opened. The contact stated that the bolts were missing, the furniture moved, and the walls shifted. While driving at an undisclosed speed, the RV failed to drive in a straight line. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed with fractured slides and failure to the frame. There was an unknown diagnosis related to the suspension. The vehicle was repaired to the original specifications, but the failure recurred. The manufacturer was not contacted. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11682444,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2025","dateComplaintFiled":"08/22/2025","vin":"573FS4427NA","components":"SUSPENSION,SERVICE BRAKES","summary":"The contact owns a 2022 Grand Design Solitude.  The contact stated that while pulling into a campground she was informed to check the tires. The RV was taken to a tire center where it was discovered that the brakes had crumbled and there was a spring inside. Additionally, the equalizer was cracked. The contact stated that while driving 75 MPH on the highway, a wheel on the RV detached. The RV was taken to an independent mechanic who determined that the axle was cracked. The local dealer was contacted several times. The RV was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 10,080.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11677991,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2025","dateComplaintFiled":"08/02/2025","vin":"573FS4421NA","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"Frame flex on the hitch . Wall separating behind the hitch . NHTSA is investigating Grand Design trailer . Have broken weld on the frame .","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11674288,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2023","dateComplaintFiled":"07/17/2025","vin":"573FS4425NA","components":"TIRES,WHEELS","summary":"The contact owns a 2022 Grand Design Solitude. The contact stated that the front passenger's side tire had lost air pressure due to a crack on the tire sidewall on three separate occasions. The contact stated that the TPMS had confirmed the lost of air pressure on the front passenger's side tire. Additionally, The contact stated that he had discovered the same crack on all three front passenger's side tires that were replaced. The contact stated the crack in all three tires appeared to have formed within an inch of the wheel valve stem. The contact stated that the tires were replaced; however, the failure persisted.  No further information was available. The manufacturer was notified of the failure and a warranty claim was filed on after each failure.  The vehicle was not repaired. The failure mileage was approximately 4,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11674127,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2025","dateComplaintFiled":"07/16/2025","vin":"573FS4429NA","components":"LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER","summary":"Exsessive frame flex/failure, Structural and Mechanical Issues \u00b7       Cracked and separating frame.  \u00b7       King pin alignment is visibly off when hitched, greatly reducing maneuverability. We can no longer safely jackknife the trailer.  \u00b7       Front cap is separating and leaking, allowing water intrusion into the RV \u2013 a serious concern for mold growth.  \u00b7       Closet wall separation.  \u00b7       Basement doors pulling away and separating.  \u00b7       Sagging kitchen floor causing a slide to become non-operational (required emergency assistance from a mobile RV technician).  \u00b7       Missing rollers under the kitchen slide.  \u00b7       Screws consistently fall out throughout both front and rear basement compartments.         Main doors and cargo doors opening during travel","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11669412,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2024","dateComplaintFiled":"06/26/2025","vin":"573FS4226NA","components":"SUSPENSION,STRUCTURE","summary":"Frame failure due to bad welds. Walls separating from frame so bad that you can see the ground outside,  flooring sagging in living room, cargo compartments will not close properly. Two sets of springs busted, one replacement of axle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11664587,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"06/03/2025","vin":"573FS4221NA","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER","summary":"Our frame on our 2022 Grand Design Solitude S Class 3740BH has failed.   While towing this RV 5th wheel trailer, we have observed signs of frame flex/failure and now it has been verified by RV tech Justin Douglas of TBD RV Repair out of Denver, IA 319-883-6030.    Items to note:  Our hitch inbox appears to rise and fall several inches during transport. The front cargo doors and side entrance door have opened during transport after being secured. Several pieces of moulding have \u201cpulled\u201d out from shifting along the front trim of the trailer.   The afore mentioned left and right sidewalls appear to shift during transport resulting in pulled screws that support the bedroom floor connected to the sidewall.  The roof membrane has separated at the front cap from shifting back and forth. We believe they\u2019re maybe be structural damage to the roof and front chin cone as well under the membrane but we have yet to open the roof to protect the rest of the trailer from rain.  Cabinetry in the front bedroom has shifted causing separation of the shelves. The thin staples keeping the particle board have fallen back into the front cone.  We re-secured them so we could use the closet without items falling into unaccessible parts of the structure. The bedroom and master bath floor squeak and rise and fall (move) when walking on them The bedroom door has also gotten stuck closed after transport due to shifting. The right side leaf spring compensator (CRE device) was cracked from what was believed to be from lateral shifting and was replaced.   No lamps or warning messages were applicable for this problem.   The police have not been involved at this time nor any insurance as of yet.   We feel that if these items are not immediately corrected by Grand Design, this may result in a safety risk on the road.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11662997,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2025","dateComplaintFiled":"05/25/2025","vin":"573FS4228NA","components":"STRUCTURE","summary":"Frame flex caused cracks in the frame and roof is warped.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11653698,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2025","dateComplaintFiled":"04/09/2025","vin":"573FS4422NA","components":"STRUCTURE","summary":"Slide out in kitchen creeps out during travel. Propane door opened during transit. Slide mechanism was replaced 14 months ago due to failure. Has now failed again. Frame had cracks repaired and additional supports added 5 months ago.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11645561,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"02/28/2025","vin":"573FS4421NA","components":"SUSPENSION,STRUCTURE,UNKNOWN OR OTHER","summary":"My unit has had multiple frame failures. this is where the frame is literally breaking due to being under engineered by the manufacturer. There are many things that happen due to this. walls don't line up floors squeak, doors wont close. But the worst problem of all is the danger of towing. With a broken frame many things can happen including loss of life. This is what I fear the most. I have had this repaired once already by the factory and it is doing the same things again. I feel unsafe in and towing my unit.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11645415,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2025","dateComplaintFiled":"02/27/2025","vin":"573FS4323NA","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"In 2024 Grand Design repaired cracked welds and separated wall structures related to frame flex. One year later, the unit is back in the shop at Grand Design for the same symptoms, they updated there is a crack near pinbox and separation at bulkheads.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11631254,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"12/17/2024","vin":"573FS4325NA","components":"STRUCTURE,EQUIPMENT,UNKNOWN OR OTHER","summary":"While trailering our 42 foot 5th wheel down [XXX] in Florida I looked out my sideview mirrors and found the forward aspect of our passenger side opening into traffic during travel. I have also had to add external straps to bay doors as they have opened up during travel. All of these items are available for inspection. I am trying to get the slide fixed today as it is an integral part of our living space, and we cannot travel with the slide inoperative. By having these items open up during travel there is danger to passing by vehicles, as well as those behind us during travel, as items or slide parts could fall out onto the road. As occupants, we are in danger due to forward focus on travel being interrupted and in the case of a slide moving out, there is a weight distribution change. There are components of the slides that have broken over past few months for reasons unknown. They have always functioned for us until this last road trip when we were caught off guard by the slide opening on its own accord during travel on freeway. The RV was inspected in March 2024 by an authorized dealer for other warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11630369,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"12/12/2024","vin":"573FS4224NA","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The frame of our Grand Design Solitude has failed. As a result the front bedroom slide has begin to move out while towing and in turn destroyed the main bed and closet in the RV.   This problem was noticed and reported to Grand Design in March of 2024. We were assured then that it was still safe to tow and to bring it to a dealership when we were able to. Because we are full time RVers, our first availability to bring the RV for service was June 7, 2024. We dropped the RV off at Blue Compass RV in Concord, NC where it was subsequently inspected and the referred to another Blue Compass dealership, in NC, because the repairs needed were more than the  first dealership could handle. Once it was transported to the next Blue Compass dealership it was again taken apart and inspected and we were told it still could not be repaired at their facility because of the amount of damage. During this whole process, I as the owner was never given a report or work order about what was wrong with our RV or what steps may be necessary to repair it. From the second dealership it was referred back to Grand Design in Indiana. Once it reached their shop they were able to disassemble, inspect and make the 'repairs' in just 4 business days. This timeframe is very suspect given they told me they did not have access to their dealer systems - so they do not know what was wrong with it when they received it?! We are now being told that the repairs are complete, but still I do not know what ever happened to my RV. \"Frame failure\" is all that I know. I do not have any photos because O was never sent any of the dealer inspections where the frame broke.  This process has dragged out now for more than 6 months! We are being kept in the dark and I have no confidence that Grand Design has made appropriate repairs to our RV. I know this is a major issue for their company right now and it feels as the consumer I am just being pushed through their process.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11615399,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"09/19/2024","vin":"573FS4422NA","components":"SUSPENSION,STRUCTURE,UNKNOWN OR OTHER","summary":"We have had multiple failures of the slides, the tsb that was supposed to fix the sagging problem in the kitchen has now also failed. Presently one of kitchen slides won\u2019t extend. We have excessive frame flex. Recently Grand Design inspected the hitch area and re-welded 3 areas that had cracked and broken welds. Added the larger lag bolts per their service bulletin. They were unable to check the upper deck at the time due to not have the necessary tools to do that. The front cap has separated from the roof slightly. The rear wall has now started to separate from the side walls. We also have a broken part in the suspension. The interior walls have cracked by the kitchen slides.  Grand Design has been notified complete with photos. I am awaiting their response. These issues began very early after purchase and have only gotten worse with time.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11608515,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"08/14/2024","vin":"573FS4224NA","components":"WHEELS","summary":"While driving, the entire wheel detached from the front axle on the driver's side on 7/31/2024. I was unaware of the tire coming off until another motorist flagged me down. I pulled over to the next gas station where I found the entire wheel, hub, and tire including brakes had detached from the vehicle. I purchased the vehicle new and there has been no service done to the wheels and tires since purchased. Based on my contacts with the Grand Design dealership in my area as well as other mechanics I know, they suspect the castle nut must have come loose while driving which I have been told should not have failed. I was unable to locate the wheel after the incident as I was on an approximately 4 mile long bridge when the motorist flagged me down so I suspect it may have gone over the side of the bridge when I lost it. Attached repair invoice for repairs to get home, but additional cost is being incurred to replace the wheel and tire at this time.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11600090,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"07/08/2024","vin":"573FS4323NA","components":"SUSPENSION,STRUCTURE","summary":"Frame failure at the pin box, 2 cracked welds, missing lag screws on upper decking rails and wrong size, had dealer inspect and make repairs per Grand Design, these defects are putting me and my family, and other people on our highways at risk due to possibility of complete king pin failure and rv coming detached from tow vehicle, I personally feel that Grand Design and Lippert are covering up a severe defect on these frames and poor construction quality at the expense of the consumer, which has drastically decreased the value of my rv which I now feel is defective and just waiting for a serious accident every time I hitch it up to my vehicle.  The way I was aware of issue was from other Solitude owners who were having same issues.  I feel there should be a recall or buy back of these defective rv's to remove them from our highways before a fatality occurs.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11598706,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2024","dateComplaintFiled":"07/03/2024","vin":"573FS4325NA","components":"STRUCTURE","summary":"When checking for frame failure per Grand Designs TSB. My RV shop found 4 missing lag bolts and the ones installed were incorrect ( 3/8 installed should be 1/2 ). Then in examining the front upper frame they found cracks on both sides. I have pictures of the cracks.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11595564,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2023","dateComplaintFiled":"06/20/2024","vin":"573FS4229NA","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"This 2022 grand design solitude was used on one 200 mile trip other than going to the dealer for repairs and it has upper deck frame flex because it keeps shearing off the screws on the front filon. The frame flexes so much even empty that when it\u2019s sitting on the front jacks the passenger side storage door is locked good , but when you put the weight on the truck 5th wheel to travel down the road, the door doesn\u2019t stay locked and opens.  The passenger side wall is sagged down, pulling away from the camper and the floor is sag down also on that side and screws are pushing through the floors. There\u2019s a huge list of things wrong with this camper. Those are just a few. It is not safe for the roads.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11588371,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2022","dateComplaintFiled":"05/13/2024","vin":"573FS3928NA","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The outside and inside body parts started to separate. Frame failed.   Yes it is available to be inspected upon request  5th wheel could have broken free from tow vehicle while traveling down the highway.   . Problem was confirmed by the manufacturer, we were told to bring it in to the manufacturer service center. They confirmed the frame had failed.  They deconstructed upper deck and then added supports and repaired the damaged areas of the frame.  However we are unable to see what they have done. We have to hope the \u201cfix\u201d is enough to hold the frame together as we drive down the road .  There are no warning lamps or messages you just have to be really aware of any changes in hitch  moving and screws falling out, decals getting ruined around filon and on the inside is the furniture or stairs rubbing on the walls is the moulding twisted. Our roof popped after the first 6 months .  There isn\u2019t anything that screams a problem until it\u2019s too late.  We noticed things happening very quickly, however being new to a 5th wheel we thought a lot of what we were seeing was normal travel movement.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11588427,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2024","dateComplaintFiled":"05/13/2024","vin":"573FS392XNA","components":"SUSPENSION,STRUCTURE","summary":"We are experiencing signs of excessive frame flex like many others with similar Lippert frames. We have a squeaky floor in the front and rear. We have furniture rubbing in the front and pulling away from the wall. The stairs inside the door are rubbing as well. The rig makes excessive creaking noises while being towed. We have an appointment to take it to the Grand Design service center in June. Until that time, we will not be towing anywhere. We are frankly a little concerned about the 600 mile trip.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11588197,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2022","dateComplaintFiled":"05/10/2024","vin":"573FS442XNA","components":"SUSPENSION,STRUCTURE,WHEELS","summary":"I have been experiencing floor squeaking for more than a year now. It's in the front of the fifth wheel in what is the bedroom. Extending into the hallway, and bathroom. I tried to contact grand design and was told it was ok and to add wood shims into the framing under the bedroom flooring. This only help minimally for a couple of weeks. Then the loudness and softness of the flooring has gotten worse. We also lost a wheel and tire due to a suspension failure resulting in the wheel to be ripped from the hub and axle while going down a two lane highway at approximately 40 mph.  8 lug bolts were sheared completely off the wet bolt holding the springs were also broken.  I again contacted grand design and dexter the axle manufacturer and was denied coverage at both locations.   I do believe I'm suffering from some amount of frame failure. However I cannot get grand design to agree to check on how bad the frame issue really is.  I had a SRT from grand design work on my tv in December of 2022. However he never finished all the issues we had brought to grand designs attention. Now that was over a year and a half ago since we saw the SRT, I have tried to contact him numerous times I never heard back from the SRT. We just heard that grand design has extended all frame warranties from 2 years to 5 years effective immediately from the 2020 model year. However it doesn't cover second owners or anyone before the 2020 model year. The unit I have a 2022 GD Solitude 390 rk-r. I ordered this rv new from the factory with 8k axles and disc brakes to make sure I had the highest amount of structure under the rv that was available at the time. I believe and the science will bear out these 18k rv\u2019s should have come with triple 8k axles. Not twin 7k axles and subgrade steel frame structures. There are going to be very serious accidents with these rv\u2019s until they are all recalled, a third 8k axle added and beefed up Frame structure completed. These rv\u2019s are the same as the momentum line has.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11586382,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"05/01/2024","vin":"573FS4420NA","components":"EQUIPMENT","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11584971,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/24/2024","vin":"573FS3427NA","components":"ELECTRICAL SYSTEM","summary":"1 April about 1530 we had an electrically generated \"thermal event\" in the generator compartment of the RV.  We were not traveling, the RV was set up in the dedicated site on our property and had not been moved in 3+ months.  The fire could not have been caused by any \"outside influence\" as no one had been in that compartment for 3+ months and there is no generator in that compartment.  We use it for storage when we travel.  The greatest safety concern is any fire can consume an RV in just minutes and this compartment is directly beneath our bed and immediately adjacent to a 40# propane tank connected by rubber hosing to the regulator.  Had we been in the trailer asleep we might very well have been overcome by the dense smoke before we could get out.  The only thing that kept the trailer from burning to the ground was the simple fact that the ventilation holes cut into the floor of this compartment to provide combustion air to a generator were covered because we didn't want our stuff bouncing around on a metal floor in transit.  Simply put, the fire just rain out of oxygen. Grand Design has not been particularly responsive to the event, so we do not know yet what the eventual resolution will be, but it's clear than any repairs will require a massive structural exploration to reveal any hidden damages or possibly determine a cause. Are there any similar thermal events reported to you, particularly with this manufacturer?","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11574061,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2023","dateComplaintFiled":"02/26/2024","vin":"573FS3621NA","components":"SERVICE BRAKES","summary":"1. **Immediate Call to Halt ABS Brake System Use:**    - My recent experience on an 8-mile grade, where the newly installed ABS module and two new axles and brakes failed catastrophically, has left me with no choice but to demand an immediate cessation of the use of these ABS brake systems in your RVs. Despite being in low gear, my truck's brakes overheated to the point of failure, rendering them unable to slow the RV. This terrifying event could have ended in tragedy were it not for the runaway truck lane.  After over a decade   1. **Background of the Issue:**     - **Severe Brake Failure:** After only 1,900 miles of usage, then again 100 miles into total replacement and again after 700 miles after the next total replacement of axles, brakes, and ABS unit.  I faced a critical safety issue several times as have many other Grand Design ABS brake newer model owners - the complete disintegration of all four brakes. The danger was alarmingly signaled by O2 alarms during stops on the first time of the several catastrophic failures, revealing a life-threatening flaw that placed my entire family in peril.  2. **Systemic Failures and Inadequate Response:**     - **Widespread Safety Concerns:** This issue is not unique to my vehicle. Numerous owners of the 2021-2022 and 2023 models have experienced similar catastrophic brake failures, signaling a systemic flaw in Grand Design's production.  Grand Design allegedly denies that any other owners have had an issue.  Hundreds have posted their own similar brake failures with the several RV brands carrying the ABS module, and dozens of Grand Design owners have now done the same.  There is lives at risk daily as the weather warms up and families in NEW RV's travel.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11557602,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2023","dateComplaintFiled":"11/30/2023","vin":"573FS4420NA","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"While towing on I-75 at 65 MPH, the driver's side front storage doors came open.  These doors had been shut, locked, and checked before departing.  They were secured again and remained closed at a lower speed.  Examination revealed two design flaws.  First, they are side-opening overlapping doors.  With an overlapping (rearward) door facing forward, this allows the slipstream to enter the gap putting strain on the two retaining locks.  The second is on the two cabinet cam locks for the forward door.  The throws for both are short with the upper barely making contact with the frame of the opening.  vibration causes this one to come loose opening the gap for even more slipstream penetration.  Solution reorient doors so overlapping is facing rearward, and put longer throws on cam latches.   I replaced the short one with a longer one that had to be molded to fit, the forward door is much more secure now.  This problem has been reported by other owners of this model 390RK on Facebook.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11533436,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"07/20/2023","vin":"573FS4220NA","components":"SERVICE BRAKES","summary":"All four brakes burned up and failed.  The landing gear fell out of the assemblies.  The brakes were metal on metal and heated up so much the turned the drums red.  This fifth wheel is only 6 months old and has had numerous problems not limited to the brakes and landing gear.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]},{"odiNumber":11532559,"manufacturer":"Grand Design RV, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2023","dateComplaintFiled":"07/16/2023","vin":"573FS442XNA","components":"SUSPENSION,WHEELS","summary":"I just had my rv at the dealership in December of 2022 for repairs and maintenance on the rv including the suspension system. Within 300 miles the shackle bolt broke twisting the spring and then shearing off the wheel/rim/tire sending it flying down the highway. The rotor dragged on the roadway until I could stop resulting in damage to the rotor and brake line. I have a five year warranty on the suspension, however Grand design and Dexter axle refused the warranty blaming me for non maintenance and or overtorquing the shackle bolts. With a Facebook page dedicated to grand design solitudes like mine I have heard of numerous situations like mine with suspension issues. I believe there are issues with this rv bring over weight for the axle systems/suspensions being used. This heavy of an rv should be a tri axle at the least. Grand design picks and chooses who they assist and who they don\u2019t.  I think even offering a 7k dual axle system is way underrated.  Please help fix this unsafe situation.","products":[{"type":"Vehicle","productYear":"2022","productMake":"GRAND DESIGN","productModel":"SOLITUDE","manufacturer":"Grand Design RV, LLC"}]}]}