{"count":20,"message":"Results returned successfully","results":[{"odiNumber":11764493,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2026","dateComplaintFiled":"09/15/2026","vin":"5FNYG1H93TB","components":"STEERING,AIR BAGS","summary":"When turning steering there is a clicking noise almost like a spring clicking on a gear. It is sound like it is coming from under the middle part where the airbag sits. Not sure if it is the airbag mechanism that it is the attached to the steering or a faulty clock spring.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11764256,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2026","dateComplaintFiled":"09/14/2026","vin":"5FNYG1H43TB","components":"POWER TRAIN","summary":"We believe there is a serious safety issue with our 2026 Honda Pilot with its delayed acceleration. There is a distinct delay between pushing the gas pedal and the engine engaging/moving the car forward (approximately 2 seconds). This has nothing to do with the Auto Idle Stop function. I've attached a vLinker MC+ device to our car's OBD port and used the Car Scanner mobile app ([XXX]) to measure the delay. I'm attaching visual proof of the delay between the gas pedal and the engine RPMs. The reason we believe this is a safety issue is that when trying to merge into traffic (think of crossing 2 lanes to turn left) the delay means you have no confidence you'll make it safely across without getting broadsided because the car won't accelerate when it is needed.  This sounds eerily similar to NHTSA 25V-031.  The engine hesitation will cause an accident at some point.  This issue was reported to Honda customer care (case #XXX) but they declined to address the situation and pushed it back on the local Honda dealer. \"All technical evaluations and potential escalations must originate with, and be requested by, an authorized Honda dealership based on their inspection findings.\"  We already brought this up with our local Honda dealer in a service call on XXX. It was documented in our service record with them. They asked us to submit the issue to Honda Customer Care. Since all parties are pointing the finger at each other, we are raising this safety issue with NHTSA. This is a new vehicle purchased at the end of May, 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11761677,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2026","dateComplaintFiled":"09/02/2026","vin":"5FNYG2H44TB","components":"STEERING,UNKNOWN OR OTHER","summary":"Steering wheel makes a clicking/spring noise when turning, especially at low speeds","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11761451,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2026","dateComplaintFiled":"09/01/2026","vin":"5FNYG1H83TB","components":"STEERING","summary":"When turning the steering wheel a clicking sound happen full lock both ways.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11761000,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2026","dateComplaintFiled":"08/31/2026","vin":"5FNYG1H67TB","components":"AIR BAGS","summary":"The airbag light came on and a warning stating \u201c Supplemental restraint system problem\u201d on my brand new car. I purchased the car on Friday and the warnings occurred Sunday. The car has 280 miles on it. From a Facebook group I can se that this appears to be a frequent issue.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11760496,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2026","dateComplaintFiled":"08/28/2026","vin":"5FNYG1H83TB","components":"STEERING","summary":"Clicking sound when turning steering wheel.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11759960,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2026","dateComplaintFiled":"08/27/2026","vin":"5FNYG2H48TB","components":"STEERING,POWER TRAIN,UNKNOWN OR OTHER","summary":"I am filing this complaint regarding my new Honda Pilot with only approximately 300 miles. The vehicle has multiple serious problems that I believe should be investigated as potential safety defects.  Steering/Rack Clicking: The steering system produces a loud clicking/rattling noise that sounds like loose marbles, especially at low speeds and during slow turns. This appears to come from the steering rack/steering assembly. There are multiple reports from Honda Pilot owners on online forums describing the same or very similar steering noise dating back to the 2023 redesign. It is extremely concerning that the issue continues in newer vehicles. A potential defect involving the steering system could affect steering control and represents a serious safety concern.  Transmission Jerking: The transmission jerks, lurches, and rocks the vehicle at low speeds, particularly when shifting into Drive, Reverse, and between 1st and 2nd gear. There is sometimes hesitation followed by an abrupt engagement. Unexpected movement during parking, reversing, or stop-and-go traffic could create a safety risk.  A/C Not Cooling: The A/C is not properly cooling the cabin and has a condenser/refrigerant leak. In extreme temperatures, inadequate cabin cooling can also become a safety concern, particularly for children and other vulnerable passengers.  It is unacceptable for a vehicle with only 300 miles to have these significant issues. Given the multiple owner reports and the apparent persistence of the steering problem across model years, I strongly believe NHTSA should investigate these complaints and determine whether Honda should be required to conduct a safety recall.  Honda should not wait for accidents or injuries before taking action. If these are widespread defects, Honda should issue a recall and provide a permanent repair to affected owners. I am requesting that NHTSA investigate these issues and take appropriate action to protect Honda Pilot owners and the public.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11759604,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2026","dateComplaintFiled":"08/26/2026","vin":"5FNYG1H84TB","components":"SUSPENSION","summary":"I purchased a brand new 2026 Honda Pilot Elite AWD in March of 2026.  Since then, I've taken my vehicle in service 3 times, with the first time being 1 week of purchase after noticing loud noises, rumbling, shaking and clunking as I drove over speed bumps, potholes, etc.  The first service, the Honda technicians weren't able to identify the issue.  The second and third times I've taken the vehicle in for service, it was determined that the stabilizer link components were prematurely worn on both the driver and passenger sides of the vehicle.  As a result, both parts were replaced through the Honda warranty but unfortunately, I am still experiencing significant issues with the overall handling and reduced stability, and the vehicle's quality and driver experience has decreased and has been significantly impacted and has caused major safety concerns.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11757383,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2026","dateComplaintFiled":"08/17/2026","vin":"5FNYG1H3XTB","components":"VEHICLE SPEED CONTROL","summary":"I am submitting a formal vehicle safety complaint regarding a persistent and hazardous malfunction that has been present since the day I purchased my vehicle.  Below are the required details:  1. Component or System Failure The issue appears to involve the drivetrain or transmission engagement system. From the moment I purchased the vehicle\u2014when it had only 17 miles\u2014the vehicle has consistently hesitated for several seconds before engaging when shifting from Park to Drive, Reverse to Drive, or when attempting to accelerate while already in Drive. This hesitation continues now at nearly 6,000 miles. The affected components are available for inspection upon request.  2. Safety Risk This malfunction places my safety and the safety of others at risk. The delay in acceleration has caused dangerous situations, including the vehicle nearly rolling toward me, other drivers reacting aggressively, and traffic hazards due to the vehicle failing to take off promptly. The hesitation creates unpredictable vehicle behavior that could lead to injury or collision.  3. Reproduction or Confirmation of the Problem The problem has been present since purchase and occurs frequently during normal operation. It has not yet been formally diagnosed or confirmed by a dealer or independent service center, but it is easily reproducible.  4. Inspection Status The vehicle and its components have not yet been inspected by the manufacturer, police, insurance representatives, or any other authority.  5. Warning Lamps or Symptoms There were no warning lamps, messages, or alerts prior to the failure. The symptoms began immediately upon ownership and have continued without any prior indication from the vehicle.  Given that this issue has existed since 17 miles and now persists at nearly 6,000 miles, I request that NHTSA investigate this matter due to the ongoing safety concerns and the potential risk to myself and other road users.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11757450,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2026","dateComplaintFiled":"08/17/2026","vin":"5FNYG2H45TB","components":"SEAT BELTS","summary":"The contact owns a 2026 Honda Pilot. The contact stated that while the vehicle was parked and placing a child inside the safety seat, the rear passenger\u2019s side seat belt was loose, and the locking mechanism failed to perform normally and became inoperable. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11754575,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2026","dateComplaintFiled":"08/03/2026","vin":"5FNYG1H71TB","components":"POWER TRAIN","summary":"The vehicle since purchase has a delay of a few seconds after hitting the gas pedal to move forward.  Once the vehicle does decide to move, it surges to a high rpm before switching to second gear moving forward rather aggressively.  This causes the vehicle to be unpredictable and unsafe when making decisions in navigating traffic.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11750287,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2026","dateComplaintFiled":"07/14/2026","vin":"5fnyg1h97tb","components":"UNKNOWN OR OTHER","summary":"I was driving down the road, when suddenly my sunroof exploded. Thankfully the cloth part was shut, otherwise glass would have shattered through the car, but it was loud and scary. Insurance company has seen car, and is replacing glass, I am calling the Honda dealership to let them know what happened.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11746492,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2026","dateComplaintFiled":"06/25/2026","vin":"5FNYG1H63TB","components":"SEAT BELTS","summary":"When dropping off rear-seat passengers, the seat belt alarm continues to sound loudly for an extended period after passengers unbuckle and exit the vehicle. This behavior persists even after the door has been opened and closed. In contrast, the front passenger seat does not behave this way, and in my previous vehicle\u2014a 2023 Honda Pilot Touring\u2014the rear seat alert would disengage promptly once the door was opened and closed.  At the dealership we tested a 2026 Honda Pilot Touring and this issue does not exist in that model either.  Seems specific to only 2026 Honda Pilot Trailsport trim level or possibly just some 2026 Honda Pilot Trailsport vehicles.  This issue occurs regardless if the vehicle is put into park or not.  The only way to eliminate the issue is for the vehicle to be turned off after rear passenger exits during a drop off. As a parent of three active children, I make multiple drop-offs each day at school and sporting events. The repeated and prolonged alarms have become a distraction while driving and have contributed to what I would describe as \u201calarm fatigue.\u201d My concern is that when a legitimate seat belt safety issue arises, the effectiveness of these alerts may be diminished because of their frequency in routine, non-risk situations.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11745662,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2026","dateComplaintFiled":"06/22/2026","vin":"5fnyg1h4xtb","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"Intermittent severe shaking in steering wheel while driving at various speeds. No warning. Vehicle has less than 500 miles.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11745482,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"06/21/2026","vin":"5FNYG1H8XTB","components":"STEERING","summary":"Vehicle: 2026 Honda Pilot Elite AWD Current Mileage: ~3,850 VIN: [XXX] \u2014\u2014\u2014 Defect Summary: Persistent component defect and failure within the steering column assembly, specifically involving the steering clock spring (cable reel assembly). The vehicle experiences an audible clicking, rattling, and binding sensation during normal steering wheel rotation. Authorized Honda dealership warranty repairs have failed to remedy the issue due to replacement parts failing immediately upon installation.\u00a0  Chronology of Failures: 1. [XXX] (2,078 miles): Vehicle brought to Hennessy Honda for stiff steering and a loud clicking noise. Technicians noted the steering cable gear was making noise and binding. The column was adjusted.\u00a0  2. 05/20/2026 (2,509 miles): Clicking worsened significantly across full left-to-center rotations. The dealership diagnosed a defective clock spring and replaced the Cable Reel Assembly (Part: 77900-T20-E61).\u00a0  3. [XXX] (3,847 miles): The brand-new replacement part failed immediately. Vehicle returned with identical clicking and a new \"whoosh\" plastic scraping noise. Dealership replaced misadjusted steering column trim pieces to stop the scraping but confirmed the steering wheel click remains active.\u00a0  Safety Risk: The dealership service department explicitly stated that the current production batch of factory replacement clock springs contains an inherent manufacturer defect, meaning new replacements fail out of the box. The clock spring maintains the continuous electrical connection to the driver\u2019s steering wheel airbag, horn, and driver-assist controls. A mechanically binding ribbon cable reel presents an imminent risk of snapping or shorting out. If the cable fails on the road, it will instantly deactivate the driver's front airbag, rendering a critical safety restraint system useless in a crash.\u00a0  Requested Action: Compel Honda to investigate 2026 Pilot manufacturing lines, fast-track an updated/redesigned cable INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11744903,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2026","dateComplaintFiled":"06/17/2026","vin":"5FNYG1H8XTB","components":"STEERING","summary":"Vehicle: 2026 Honda Pilot Elite AWD Current Mileage: ~3,850 miles  Persistent component defect and failure within the steering column assembly, specifically involving the steering clock spring (cable reel assembly). The vehicle experiences an audible clicking, rattling, and binding sensation during normal steering wheel rotation. Authorized Honda dealership warranty repairs have failed to remedy the issue due to replacement parts failing immediately upon installation.\u00a0   Chronology of Failures: 1- 05/04/2026 (2,078 miles): Vehicle brought to Hennessy Honda for stiff steering and a loud clicking noise. Technicians noted the steering cable gear was making noise and binding. The column was adjusted.\u00a0   2- 05/20/2026 (2,509 miles): Clicking worsened significantly across full left-to-center rotations. The dealership diagnosed a defective clock spring and replaced the Cable Reel Assembly (Part: 77900-T20-E61). \u00a0  3- 06/08/2026 (3,847 miles): The brand-new replacement part failed immediately. Vehicle returned with identical clicking and a new \"whoosh\" plastic scraping noise. Dealership replaced misadjusted steering column trim pieces to stop the scraping but confirmed the steering wheel click remains active.\u00a0   Safety Risk: The dealership service department explicitly stated that the current production batch of factory replacement clock springs contains an inherent manufacturer defect, meaning new replacements fail out of the box. The clock spring maintains the continuous electrical connection to the driver\u2019s steering wheel airbag, horn, and driver-assist controls. A mechanically binding ribbon cable reel presents an imminent risk of snapping or shorting out. If the cable fails on the road, it will instantly deactivate the driver's front airbag, rendering a critical safety restraint system useless in a crash.\u00a0   Requested Action: Compel Honda to investigate 2026 Pilot manufacturing lines, fast-track an updated/redesigned cable reel part number, and issue a safety recall.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11744643,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2026","dateComplaintFiled":"06/16/2026","vin":"5FNYG2H43TB","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Slowed down to turn right into a parking lot, power steering suddenly disabled and multiple warning lights appeared on dash. Warning messages stating auto brake system disabled, lane departure assist disabled, hill assist and start disabled, and more warning lights. Steering suddenly became difficult and dangerous with moving traffic behind me. Pulled into a parking lot and restarted car multiple times. After more than 10 minutes and restarting vehicle, power steering came back.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11743383,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2026","dateComplaintFiled":"06/11/2026","vin":"5FNYG1H6XTB","components":"SEAT BELTS,SEATS,UNKNOWN OR OTHER","summary":"The second and third row seats do not recognize when passengers are exiting the vehicle. All second and third row seats cause the seat belt warning to go off multiple times even when there are not passengers in the vehicle. Car in park does not mitigate this problem.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11740960,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2026","dateComplaintFiled":"05/29/2026","vin":"5FNYG1H68TB","components":"AIR BAGS,SEAT BELTS","summary":"The occupant detection system for all five rear seats is erratic, frequently reporting seats as occupied and unbuckled when they are empty or folded flat. Once the vehicle reaches 10 mph, audible alerts trigger and recur up to three times for 30 to 60 seconds each, even if no passengers are present. Because these sensors are integral to the restraint system, there is a critical concern that the airbags may not deploy correctly based on this inaccurate occupancy data. Extremely distracting.   First time we noticed: Leaving the chanhassen Kingdom Hall of Jehovah\u2019s witnesses. We had 4 kids in the vehicle when they were all seated and buckled up and the third row seat (middle) that nobody was sitting in started alarming several times thinking that a passenger was in the and needed to be buckled.   This is everyday recurring problem in all 5 rear seats.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11739103,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2026","dateComplaintFiled":"05/20/2026","vin":"5FNYG1H62TB","components":"UNKNOWN OR OTHER","summary":"Driving east bound hwy 410 about 35mph and slowing due to red light. I heard a very loud popping sound. I thought it was my water bottle I left in the console, but the noise did not come from there. Came to a stop and heard what sounded like ice cracking, I glanced in the back and could see the window on passenger side in very back was shattered . When light turned green I pulled into Target parking lot to look at it. The whole thing was shattered. There was no one impact site, all around the entire window was cracked in different spots. I called the dealership as I just purchased the vehicle less then one month ago. It had 585 miles. I was told to bring it down to them and told on the phone that this has been happening to HRV models  and that if it happens it is usually around the 500 mile mark, but  they have not seen it happen on the Pilots. A Goodwill request was put into Honda and they are repairing it.","products":[{"type":"Vehicle","productYear":"2026","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}