{"count":164,"message":"Results returned successfully","results":[{"odiNumber":11767395,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2026","dateComplaintFiled":"09/28/2026","vin":"5XYZU3LBXEG","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"I am reporting what I believe may be a safety-related defect involving the driver's door latch/lock actuator assembly in my 2014 Hyundai Santa Fe Sport, VIN [XXX]. The driver's door latch failed while the door was in the closed position. As a result of the failure, the driver's door could not be opened using either the interior door handle or the exterior door handle. The door remained mechanically stuck in the closed position. This was not simply a power door lock that failed to electronically lock or unlock. The failure prevented the driver's door itself from being opened from either side. Because the door was stuck closed, the inability to open the door normally substantially increased the difficulty and cost of the repair.  SAFETY CONCERN My primary concern is occupant egress during an emergency. If this failure occurred during or immediately following a crash, vehicle fire, electrical failure, medical emergency, flooding event, or another situation requiring rapid evacuation, the driver or occupant could be unable to exit through the affected door. This presents an even greater concern for an elderly person, a person with a disability or limited mobility, or another occupant who may not be physically capable of climbing across the center console and exiting through another door. Depending upon the circumstances, an occupant could potentially remain trapped until another door could be accessed, a window could be broken, or emergency personnel could gain entry. The safety concern therefore is not merely that the door lock or actuator stops functioning. The concern is that failure of the latch/lock assembly can potentially eliminate a normal means of emergency egress from the vehicle. NHTSA has previously recognized in its investigations that an inability to open vehicle doors and circumstances involving potential occupant entrapment can create safety concerns, particularly when rapid access to or escape from a vehicle may be necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11767435,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2026","dateComplaintFiled":"09/28/2026","vin":"5XYZU3LA4EG","components":"ENGINE","summary":"1. 2014 Hyundai Santa Fe Theta 2 Engine Failure     It was available for inspection upon request at local dealer and service     After engine failedXXX abruptly while driving, it was towed to the service for inspection.    2. The Theta 2 engine in countless 2014 Hyundai Santa Fe models has been a safety risk for all citizens on the roads. This has been an unannounced recall failure due to manufacture shards of metal found within the engine, causing vehicle damage and failure. My car stopped abruptly on the road. I have maintained it through due oil changes and service.   3. The independent dealership that serviced my vehicle has verbally recognized that Theta 2 engines are a safety risk, after my family and I did research to expose underlying cause of engine failure.   4. It has been inspected by Allen Turner Hyundai in [XXX]. No known national manufacturers have been present or documented in case.   5. No, abrupt stop while driving along with burning smells and smoke coming from hood of vehicle.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11765036,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2026","dateComplaintFiled":"09/17/2026","vin":"5XYZU3LA4EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving approximately 30 MPH, there was smoke coming from the engine compartment with an abnormal burning odor entering the vehicle through the A/C vents. The vehicle was pulled over to the side of the road and turned off.  The vehicle failed to restart and was towed to the residence. The vehicle was then towed to a dealer and was diagnosed and determined that the engine needed to be replaced. The contact stated that her father performed most of the maintenance on the vehicle and became aware that the Theta 2 engine had several failures. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 157,596.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11757038,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2026","dateComplaintFiled":"08/14/2026","vin":"5XYZW3LA5EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa FE. The contact stated that while driving the vehicle at 60 mph the vehicle began to shake violently, and the engine experienced a complete loss of automotive power, the service vehicle soon, ABS and check engine warning lights were illuminated. The contact veered off an exit into the parking lot of an AutoZone where a diagnostic scanner displayed the code \"P0302\". The vehicle was towed to an independent mechanic where it was diagnosed, and the contact was advised that the exhaust valve on cylinder two had dissolved and needed to be replaced. The vehicle was towed to a local Hyundai dealer where it was diagnosed, and the contact was advised that the exhaust valve in cylinder two was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 89,687.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11753388,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2026","dateComplaintFiled":"07/28/2026","vin":"5XYZUDLB9EG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"On June 20, 2026, while the 2014 Hyundai Santa Fe Sport was being driven on Richardson Highway near Mile 155 in Alaska, smoke and flames developed from the engine compartment without any collision. The driver stopped and both occupants exited before the vehicle became fully engulfed. The fire created an immediate risk of serious injury or death and blocked the northbound lane.  There were no known prior drivability problems, warning lamps, or other symptoms before the incident. The exact failed component is UNKNOWN. Potential areas requiring investigation include the engine, electrical system, ABS/HECU brake module, multi-fuse, fuel system, and other engine-compartment components.  Alaska Department of Public Safety responded. Its report states that there was no obvious cause, but that the fire appeared to have originated in the engine compartment. The vehicle was towed and preserved for the manufacturer. Hyundai inspected the vehicle and confirmed that the inspection was completed on July 11, 2026. Hyundai later stated orally that it did not find an engine defect, but it has not provided the complete inspection report, testing methods, photographs, technical findings, or a written origin-and-cause determination. Hyundai has not explained whether the ABS/HECU, electrical system, multi-fuse, fuel system, or other potential fire sources were separately examined.  The vehicle sustained catastrophic damage and was a total loss. Both occupants escaped, but experienced severe ongoing psychological distress after the fire. I request that NHTSA evaluate whether the fire involved an engine, electrical, ABS/HECU, fuel-system, recall-remedy, or other safety defect. The vehicle was available for Hyundai's inspection. Its current availability for further inspection is UNKNOWN. The vehicle remains preserved and is currently available for further inspection upon request.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11751694,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2026","dateComplaintFiled":"07/20/2026","vin":"5xyzt3lb5eg","components":"ELECTRICAL SYSTEM","summary":"*\"I am filing a complaint against Hallmark Hyundai in [XXX] regarding an active safety recall on my vehicle's ABS (Anti-lock Braking System) module.My vehicle was brought to the dealership on XXX. As of today, XXX, the dealership has held my car for 27 days without completing the safety remedy. The dealership continues to give me conflicting stories, refuses to provide an expected repair date, and is denying me manufacturer-funded alternative transportation while my vehicle is grounded for this safety defect.I am reporting this because the dealership is failing to provide a timely remedy for a critical braking safety hazard, leaving me without a safe vehicle.\" The warning lights came on on XXX every light on my dash is flashing. Hallmark Hyundai inspected my vehicle and said it was the abs module I have been without transportation for a whole month with no answers on when my car will be ready for pick. The advisor Devita keep telling me lie after lie I need my car immediately no way it takes a whole month to fix a recall repair I need my car I have lost my job due to this I\u2019ve missed important dr appointments do to my car being held for a month with no answers  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11751278,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2026","dateComplaintFiled":"07/18/2026","vin":"5XYZU3LA0EG","components":"UNKNOWN OR OTHER","summary":"Both front doors stopped opening  cant get in the vehicle or out of the vehicle from the front doors. Both stopped working within two weeks. The locks unlock and lock but the doors will not open. Hyundai dealership wants 8,000 dollars to replace Both door panels. This is a safety issue. If I get stuck inside the car and cant get out","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11750844,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2026","dateComplaintFiled":"07/16/2026","vin":"5XYZU3LB8EG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at undisclosed speeds, the vehicle started to lose power while depressing the accelerator pedal, with black smoke coming from the engine compartment. The oil, check engine, and battery warning lights were displayed on the instrument panel. The contact pulled over and discovered black smoke coming from under the hood. Due to the failure, the vehicle was towed to an independent mechanic, and the engine was replaced. Two weeks after the replacement, the starter failed to operate as needed, and the vehicle was towed back to the independent mechanic, where the starter was replaced. Upon investigation, the mechanic discovered NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); and associated the vehicle with the recall. The contact was referred to the NHTSA Hotline to report the failure. The vehicle remained with the independent mechanic and was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,577.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11749195,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2026","dateComplaintFiled":"07/08/2026","vin":"5xyzt3lb5eg","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I am reporting a severe safety failure on my 2014 Hyundai Santa Fe Sport that perfectly matches the safety defect described in Recall 21V-303 / Campaign 205. This happened even though I had the dealer perform the official recall fuse fix back in 2024. The problem started after I left the car parked for about 3 to 4 hours. When I came back, I heard a motor (not the motor) loudly running under the hood even though the ignition was completely off.  It stayed on even after starting and turning the car off. The battery in the vehicle had drained so bad it was deemed bad when hooked up to a tester at the auto parts store. After getting a new battery and trying to drive the car, the electrical system went haywire. The dashboard lit up with every brake warning light on, the speedometer stopped working, miles to empty being erratic, and the exterior rear brake lights kept flickering erratically after the car was turned off. The steering was acting abnormal and unnatural, not crisp and easy to turn as usual.  There were absolutely no warning lights or symptoms before I parked the vehicle.   I had it towed to my local Hyundai dealership, and their diagnostic scan confirmed major brake and chassis issues, specifically code C2402 for an ABS Pump Motor Circuit Malfunction and codes C1200, C1203, and C1206 for a loss of wheel speed data.  The vehicle has not been inspected by police or insurance representatives, but it is currently sitting at the dealership waiting for a resolution from a Hyundai customer care case manager.   The 2024 recall remedy only involved dropping the fuse amperage to mitigate fire intensity; it did not replace the module housing or prevent the internal brake fluid leak from eventually destroying the system. The defect has seemingly now fully manifested, knocking out primary braking indicators and power steering assist, presenting an ongoing safety and fire hazard while driving and parked.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11748225,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"07/03/2026","vin":"5XYZTDLB2EG","components":"ENGINE","summary":"On March 20, 2026, while driving, my 2014 Hyundai Santa Fe Sport (VIN: [XXX]) equipped with a Theta II 2.4L GDI engine, the car experienced a catastrophic, sudden loss of motive power. The engine suffered a total mechanical failure/seizure, creating an immediate highway safety hazard. This vehicle is part of the \"In re: Hyundai and Kia Engine Litigation II\" settlement population due to known factory manufacturing defects where residual metal debris blocks oil flow to the connecting rod bearings. Hyundai Corporate has issued a blanket refusal to honor the lifetime safety warranty extension, using an unverified allegation of \"outside influence\" to avoid executing the mandatory engine replacement protocols required under NHTSA Campaign T3G. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11746944,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2026","dateComplaintFiled":"06/27/2026","vin":"5xyzu3lb7eg","components":"ENGINE","summary":"ID # 11746004. I accidentally entered the wrong incident date on my original submission. The correct date of the incident is June 17, 2026. Please update my file to reflect this correct timeline.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11746439,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2026","dateComplaintFiled":"06/25/2026","vin":"5XYZW3LA1EG","components":"SERVICE BRAKES","summary":": \"Vehicle is currently grounded at Rowe Hyundai Westbrook in Westbrook, Maine. Dealer confirms HECU has an active electrical short matching Recall 205 (Campaign 21V303000) but refuses to replace the safety defect because it lacks an external fluid leak. The vehicle is unsafe to drive due to fire risk and brake hazard, and the manufacturer's agent is refusing the federal remedy.\"","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11746004,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2026","dateComplaintFiled":"06/23/2026","vin":"5XYZU3LB7EG","components":"ENGINE","summary":"The engine failed completely and is currently available for inspection at my residence. While traveling on a family vacation at highway speeds, the engine suffered a catastrophic connecting-rod bearing failure and seized. This caused an immediate loss of motive power, braking assistance, and steering control, nearly resulting in a fatal multi-car collision with my child in the vehicle. Warning lights illuminated on the dashboard during the failure as a sudden metallic knocking sound occurred and the engine died. The vehicle became completely disabled and had to be limped off the highway and towed. The VIN has a completed Campaign 953 from September 2019 qualifying it for the Lifetime Warranty Extension under the Theta II settlement.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11738905,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2025","dateComplaintFiled":"05/19/2026","vin":"5XYZU3LA9EG","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Engine code p1326. The engine went into limp mode it was only able to drive about 15 miles then check engine light came popped on and the vehicle stopped and I had the get the vehicle towed. Yes Route 60 of Hyundai in Vero Beach was aware of the issue and also I took the vehicle to Hyundai in Fort pierce where they also was well aware of the engine issue. When I received a recall letter in the mail and brought my vehicle into Route 60 Hyundai of Vero Beach. My vehicle was also apart of the Theta 2 issue class act litigation.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11738419,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2025","dateComplaintFiled":"05/17/2026","vin":"5XYZU3LB3EG","components":"POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"As I would be driving down the road, most of the time when getting up to speeds of either 25-30mph or 55-60mph is when the dash board lights up check BSD detection system failure, then it will rev out rpm\u2019s to 5,000-6,000 then lose power to accelerator. I also notice on the dash board where the panel for your selected gear displays is blank and doesn\u2019t show whether you are in park,drive neutral, ECT. After this occurs I can not drive it any longer until I safely stop the car (most of the time on a busy highway or country road Highway where once this happens it becomes dangerous due to the power loss in the accelerator) and put it in park, I\u2019ve tried to put the vehicle in park, once fully stopped, and try to put it back into drive but the shifter is locked into park and will not let me shift the vehicle, I then have to shut the vehicle completely off and open the driver door to get the backup power cut off as-well to have zero power to the vehicle. Once that is completed I then Re-Start the vehicle where it operates normally again, this situation happens at least twice a week if not 3-4. It sometimes has put my passengers and myself at risk of getting into accidents or struck by other vehicle on the road. my vehicle is still under a warranty through the dealership I purchased it from, but when I ask them about it they say that because there is no prompt on the dash once I get there that they cannot do anything about it, nor do they allegedly know why it\u2019s happening, I\u2019ve asked a few other mechanics I know and they say that they have seen this malfunction before with this vehicle and usually it is a transmission sensor? Or a transmission speed sensor issue? I then relay this message back to the dealer ship and they still act like they don\u2019t know what it is, I truly believe that the dealership just doesn\u2019t want to deal with the issue and I only have 2-3000 miles left under their warranty, I do enjoy the vehicle and respect Hyundai for their great customer service.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11737489,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"05/13/2026","vin":"5XYZUDLB3EG","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Car randomly dies.  Constantly needing oil due to it leaking. Check engine light on","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11730941,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2023","dateComplaintFiled":"04/13/2026","vin":"5XYZU3LB8EG","components":"UNKNOWN OR OTHER,ENGINE","summary":"Failure consistent with known recall defect (NHTSA Recall 17V226) involving premature bearing wear resulting in engine seizure and sudden loss of power while driving.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11729308,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"04/05/2026","vin":"5XYZTDLB3EG","components":"UNKNOWN OR OTHER","summary":"While driving west across [XXX] , towing a 5x8 enclosed trailer, there was a smell of burnt rubber and I pulled over to inspect for a busted tire. At no time were there indicator lights on the dash. Upon bringing the vehicle to a stop on the side of the road the cabin began to fill with smoke. I popped the hood of the car with the intention of looking to see what was occurring. Exiting the vehicle and coming around to the front there were already flames coming out from under the hood.  Within 10 minutes the car and trailer were engulfed in flames and have been deemed total losses by insurance.  I had the vehicle serviced two days prior in Columbus Ohio and was cleared for the 4 day journey. I had the brakes done in 4 months prior in [XXX] .  Had no issues getting to Columbus, no problems driving to Kansas City.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11728573,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"04/01/2026","vin":"5XYZW3LA5EG","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"The passenger-side doors do not latch properly and may open after closing. This creates a safety risk while driving. The issue occurs continually and has worsened over time. Vehicle has approximately 106,265 miles. this causes the auto door locks no to work.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11721227,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2002","dateComplaintFiled":"03/01/2026","vin":"5XYZU3LB0EG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"Knock sensor p1326 service code engine light on","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11706822,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2025","dateComplaintFiled":"12/23/2025","vin":"5XYZUDLBXEG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and blinked intermittently. The contact stopped at a gas station. The contact filled up the fuel tank and checked the coolant reservoir. When the contact restarted the vehicle, there was an abnormal sound coming from the engine. The vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle failed to exceed 30 MPH without shaking or vibrating. The check engine warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the engine had failed and needed to be replaced. The engine coils or the starter sensor and the O2 sensors were replaced before the independent mechanic informed the contact that the engine had failed. The vehicle was not repaired. The vehicle was then taken to the dealer, where it was confirmed that the engine had failed. The contact was informed that the vehicle was under a service warranty and the vehicle would be repaired. The manufacturer was made aware of the failure. However, the manufacturer refused to replace the engine and offered the contact monetary compensation. The vehicle was not repaired. The failure mileage was approximately 167,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11706191,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2025","dateComplaintFiled":"12/19/2025","vin":"5XYZU3LB3EG","components":"ENGINE","summary":"Engine seized while driving. Recall-covered failure mode. Hyundai denial despite recall. Screenshots showed recall with VIN for engine recall and suddenly removed by Hyundai next day.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11699093,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"11/13/2025","vin":"5XYZT3LB5EG","components":"ENGINE","summary":"I dont know the exact component that's failed,  but it is consuming way too much oil, i have to put a quart in just about everytime i drive it.  When i took it the dealership to find out if it was leaking, or burning oil, they literally charged me 200 to tell me it was either leaking oil or burning it.  I personally think it is burning vs leaking, because there isnt oil in my drive way.  I then spoke to some one on their YouTube channel that told me to call and tell them my story and they should help me out.  I did that but no one ever contacted me about the complaint.  It's smokes from the engine and i feel like its just a matter of time before it blows up or catches fire.  Even though I can hear the engine ticking and struggle the check engine light is not on. From what I've seen this is a known issue that they are ignoring, even though MANY people have complained.  This engine has already been replaced in 2018, and the new one is going bad prematurely as well.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11698795,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"11/11/2025","vin":"5XYZUDLA7EG","components":"FUEL/PROPULSION SYSTEM","summary":"Gas is purging from the top of the fuel pump","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11697538,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"11/04/2025","vin":"5XYZU3LB2EG","components":"ENGINE","summary":"I purchased this vehicle in November 2022.  Hyundai and all affiliates were well aware of the engine recall.  I was NEVER informed of the recall, if I was, logically I never would have purchased it. This is fraud by Toyota South in Richmond Kentucky. 6 months or so after purchasing, I began noticing the oil loss, without any oil on the ground where I park the vehicle. I researched and found the recall. I fought with the dealership and Hyundai corporate for 4 months before they said they would replace the engine with a new engine, I was told this early November 2023. I received my car back on 11/24/23. I was told the new engine came with a 12,000(?) mile warranty. I am still looking for this paperwork and will have it available soon.  Fast forward to September 2025, as I am driving on I75N to Lexington from Berea, my car shudders and a smoke cloud larger than my vehicle appears behind my car. I check my oil and I am down 2 quarts, which I thought was odd considering I had checked it 2-3 weeks prior to this.  I checked it in another week, and it is down 2 quarts again!!  There is still no leakage, no oil on the ground, immediately I knew it was another recalled engine. Which is beyond comprehension, why would Hyundai replace a recalled engine, with a recalled engine?? So I go to the dealership and am told I have to do the 3 stage consumption test, drive 1000 miles or be down 1.5 quarts and come back. I was back within 2 days, I drove 150(?) miles and was down 1.5 quarts. The dealership and Hyundai determined the oil consumption issue is present, meaning its a recalled engine. Through phone calls with Hyundai I was told it is also remanufactured, but if you recall, I was told it was a NEW engine. Fraud #2.  They refuse to fix it. This is the only vehicle in my household, and my means for income.  Hyundai is costing me the right to live, the right to work. They are despicable, awful people to work with. The constant threat of fire is very stressful!!","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11697541,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2025","dateComplaintFiled":"11/04/2025","vin":"KM8JU3AG3EU","components":"ENGINE","summary":"While driving at approximately 70MPH on the highway, my 2014 Hyundai Tucson Limited suddenly locked up with no warning lights, no noise and no prior symptoms.  The engine completely seized, causing immediate loss of power.  I was barely able to coast off the highway exit to a final stop on the feeder shoulder, in a desolate area.  The vehicle has always been properly maintained and is in excellent condition.  Upon research, I learned that Hyundai has known of internal engine defects caused by metallic debris left from manufacturing since 2010, which can cause bearing failure and engine seizure.  My Tucson's failure matches the same pattern described in Hyundai's Theta II engine recall and warranty extension campaigns.  This sudden failure created an extremely dangerous situation at highway speed and possibility of injury while being stranded on an open road.  Many owners, myself included, were never properly notified of the risks.  I am filing this report because this incident represents a serious safety defect and potential recurrence among similar vehicles that may not yet be covered by recall.  I respectfully request that the National Highway Traffic Safety Administration investigate this issue and ensure Hyundai expands its recall and warranty coverage to include affected 2014 Hyundai Tucson Limited vehicles exhibiting this defect that was well-known to the Hyundai Corporation. Date of Incident: October 23,2025 in Houston Texas.  Vehicle towed to Hyundai dealer which diagnosed Engine Seized and currently awaiting Warranty Extension Approval (TXXC/TXXI)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"ALL MODELS","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11691473,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"10/05/2025","vin":"5XYZU3LB5EG","components":"STRUCTURE","summary":"The stationary glass that is in front of the panoramic sunroof shattered for no reason. I found that this has happened to many other people's vehicle like mine. In several incidents,  the glass chips fell on passengers in the car when they opened the sunroof.  I had a glass repair shop look at it. It will cost $400.00 out of pocket and I don't really want to file a claim to insurance. Can you offer any help?","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11690004,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2025","dateComplaintFiled":"09/26/2025","vin":"5XYZU3LB2EG","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"What happened: While driving in Montana on September 21, 2025, the cabin suddenly filled with gasoline fumes and the accelerator pedal stopped responding. After pulling over, flames erupted from under the hood and the vehicle was completely destroyed within minutes. The passenger-side door could not be opened from the inside at first, delaying escape and creating a serious safety risk. No warning lights or messages appeared before or during the fire. (1) While driving, gasoline suddenly filled the cabin and the accelerator pedal stopped responding. Within seconds, the vehicle caught fire. The cause appears related to the fuel system, and possibly the ABS module. The vehicle was completely destroyed but remains available for inspection in a private tow lot. (2) The fire spread extremely quickly. Both occupants were nearly trapped inside when the passenger-side door would not open from the inside, delaying escape. The vehicle burned on the shoulder of a busy highway in Montana, posing danger to us and to surrounding motorists. (3) Not after this fire, but a similar problem occurred in 2023 when gasoline filled the cabin and caused the engine to stall. At that time, Hyundai replaced the engine under warranty. (4) No. The vehicle has not yet been inspected by the manufacturer, police, or insurance. It is secured in a private tow lot and is available for inspection. (5) No. There were no warnings at all before or during the failure. Even as gasoline filled the cabin and the vehicle caught fire, the check engine light stayed off and no alerts appeared.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11686428,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2025","dateComplaintFiled":"09/10/2025","vin":"5XYZU3LB8EG","components":"POWER TRAIN,ENGINE","summary":"Owner: [XXX]   VIN: [XXX]  Vehicle: 2014 Hyundai Santa Fe Sport  My daughter purchased this vehicle in April 2025 from a licensed Chrysler dealership. On [XXX], the engine suddenly seized while driving, without warning, and would not restart.  This VIN was part of Recall 17V-226 (Hyundai Campaign 162). Dealer records show the recall was closed with inspection only (\u201cengine inspection, oil, dipstick\u201d), not an engine replacement. The failure matches the defect description of the recall (bearing wear from restricted oil flow).  Hyundai is refusing to repair it, claiming sludge and \u201cmaintenance neglect,\u201d despite my daughter only owning it for 5 months and having an oil change at Hyundai in May 2025.  This engine failure proves the prior \u201cinspection\u201d remedy was ineffective. Hyundai is also denying coverage under the lifetime warranty extension (TXXI), which explicitly applies to subsequent owners for bearing failures.  This is a serious safety issue. My daughter lost power in traffic, and the vehicle is still unrepaired.  This complaint is being submitted on behalf of the registered owner, [XXX] , by her mother [XXX] , who is the primary contact. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11685388,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2025","dateComplaintFiled":"09/05/2025","vin":"5XYZU3LB1EG","components":"UNKNOWN OR OTHER","summary":"My drivers side door opened while driving. The latch wouldn\u2019t allow me to close my door.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11685409,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"09/05/2025","vin":"5XYZU3LBXEG","components":"UNKNOWN OR OTHER,ENGINE","summary":"While driving on a steep, narrow grade with no safe shoulder, my 2014 Hyundai Santa Fe Sport suddenly lost all forward power. The engine would rev but the vehicle would not accelerate. I was left stranded in traffic, with cars behind me and nowhere safe to pull off, creating an immediate risk of being rear-ended or rolling back into other vehicles. I had to call for a tow to avoid a serious crash. The vehicle was marked as having all recall campaigns completed, including the rod bearing inspection and knock sensor update, which were supposed to protect against catastrophic engine failure. Clearly, those campaigns were not sufficient to prevent the failure I experienced. At the time of failure, the vehicle displayed the check engine light and drivability symptoms consistent with abnormal combustion and potential bearing damage. Hyundai denied lifetime warranty coverage under the Theta II engine settlement without performing the required inspection. Instead, I was left with an estimate for engine-related repairs that exceeded the value of the vehicle, effectively rendering it a total loss. This failure is exactly what Hyundai\u2019s recall notices describe as a risk: sudden engine failure, loss of motive power, and increased risk of crash. The fact that this happened to my vehicle despite \u201ccompleted\u201d recall campaigns raises serious concerns about whether the defect remains unresolved and whether Hyundai is adequately honoring its recall and settlement obligations. I am requesting that NHTSA investigate whether Hyundai is improperly denying warranty coverage without inspection and whether vehicles that were marked as repaired under these recalls are still at risk of catastrophic engine failure, stalling, and loss of motive power on public roads.  The settlement administrator also works for Hyundai is just referring customers back to Hyundai Customer Care. They are not honoring this CLASS ACTION lawsuit and acting in BAD faith and putting lives at risk.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11681720,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2024","dateComplaintFiled":"08/19/2025","vin":"5XYZU3LB8EG","components":"POWER TRAIN,ENGINE","summary":"Loud knocking sound. Vehicle in Limp Mode. Blinking CEL - Error code P1326 VIN - [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11680267,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2025","dateComplaintFiled":"08/12/2025","vin":"5XYZW3LA5EG","components":"ENGINE","summary":"My 2014 Hyundai Santa Fe Sport suffered a blown head gasket that required me to pay $9,000 for a full engine replacement. Hyundai is aware of ongoing problems with their 2.0 turbo motors, but the recall only covers the rod bearing failure/knock sensor issue. Many owners, including myself, are experiencing blown head gaskets, and several believe this failure is directly related to the same underlying engine defect.  This is not an isolated case\u2014numerous complaints online and in owner forums describe the same problem. Despite the high repair cost and known engine vulnerabilities, Hyundai refuses assistance because my vehicle is outside the mileage limit, even though the defect is widely reported and appears to be a design/manufacturing issue, not normal wear and tear.  I believe NHTSA should investigate whether the head gasket failures in these 2.0 turbo engines are linked to the same defect that prompted Hyundai\u2019s engine recalls, as it presents significant safety risks (engine overheating, sudden power loss, potential for fire).   In 2018, the Center for Auto Safety formally petitioned the NHTSA to investigate 2011\u20132014 Hyundai Santa Fe models (among others) due to a high number of non-collision fire complaints, including reports of melted wires, smoke, and burning odors in the engine bay  \ufffc.  While this isn\u2019t directly about head gasket failures, it underscores a pattern of serious safety-related issues affecting that generation of Santa Fe vehicles.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11678287,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"08/04/2025","vin":"5XYZU3LB1EG","components":"ENGINE","summary":"Vehicle is only 10 years old and barely has 120k miles on it. Consistent maintenance and oil changes are done. My son was driving on the highway and the vehicle died suddenly and coasted to the side of the road. We had it towed to a repair shop and after some testing they said the engine has seized up. Most likely related to the common rod bearing issue with these motors, but this is not on the recall for some reason. This should not happen on a car with so low miles and use! Luckily my son was safe and not in an accident when this happened.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11676047,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2025","dateComplaintFiled":"07/24/2025","vin":"5XYZU3LB1EG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Hello, To whom this may concern,  The ABS light turned on the dashboard on a Tuesday evening. My wife kept driving. In the next couple of days, it would feel like the car was all over the road, under braking. It seemed very hard to take off. On Friday, I was outside and heard the car was making a noise. As an automotive technician, I knew the ABS module was cycling nonstop. I pulled the fuse out of the fuse panel to make sure it wouldn't catch fire. We took the car back to the dealer when the bulletin came out for these cars catching fire due to an ABS issue years ago. I went to the dealer on that Saturday and informed them of the ABS module cycling nonstop. They told me that the bulletin had been done already and there was nothing they could do for me. I called Hyundai customer support, and they forced me to pay a diagnostic charge of $220 to tell me it was a failure internally in the ABS module and that they wouldn't cover the repairs.   I found it very surprising that Hyundai only had to change a fuse to prevent cars from catching fire. It doesn't make sense to me how the NHTSA allowed them to only change a fuse and not the module that Hyundai said was faulty. This puts every car that I drive next to in danger, with the module going off nonstop while I drive down the road. This has all happened in the last month. Please hold Hyundai truly accountable for this nonsense. It is unacceptable that they can get away with just changing a fuse to prevent a fire, and not fix the actual issue, the ABS module.   Thank you,","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11675403,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2025","dateComplaintFiled":"07/22/2025","vin":"5XYZU3LB1EG","components":"ENGINE","summary":"January 2024, my 2014 Hyundai Santa Fe entered limp mode and displayed code P1326\u2014known to indicate engine bearing failure under Hyundai Recall 162. I took it to Terry Reid Hyundai (Cartersville, GA), paid $175 for diagnostics, and was told the vehicle \u201cpassed.\u201d However, I was never given a bearing clearance test (BCT) result, and no VIN-tied data was submitted to Hyundai\u2019s internal WebDCS system, as required by TSB 23-EM-001H. Later communication with Hyundai confirmed that all BCT results\u2014pass or fail\u2014must be submitted and tied to the VIN in WebDCS, yet Terry Reid produced no record. Instead, they provided a blank Multi-Point Inspection (MPI) sheet and handwritten notes\u2014none of which constitute a BCT or fulfill Hyundai protocol. In April 2025, the engine failed catastrophically. Shottenkirk Hyundai performed a proper BCT, revealing cylinder #2 at 1.13mm (well beyond failure limit), and submitted both the test and an oil sample to the lab. The oil analysis showed no sludge, fuel, or coolant contamination, contradicting Veritas Global Protection\u2019s and Hyundai\u2019s claim of owner neglect. Despite clear lab evidence, Veritas denied my claim, falsely asserting: The sludge existed before contract purchase (no proof), No rod bearing clearance documentation was submitted (Shottenkirk did), A prior P0420 code related to the catalytic converter caused sludge (mechanically inaccurate). Hyundai\u2019s consumer affairs rep later claimed internal records can\u2019t be shared, that even more evidence wouldn\u2019t matter, and that Hyundai branded the engine based on \u201cexceptional neglect\u201d solely due to one missing oil change receipt\u2014despite a clean oil report and lack of dealership testing. She also confirmed Hyundai does not notify consumers when engines are branded.This pattern shows coordinated misrepresentation between Hyundai, Veritas, and Terry Reid Hyundai. They failed to follow protocol, withheld required data, falsely blamed the consumer, and denied a legitimate claim despite lab evidence","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11673859,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2025","dateComplaintFiled":"07/16/2025","vin":"5XYZU3LBXEG","components":"ENGINE","summary":"On June 22 2025 while driving on Interstate 17, the vehicle engine started to lose power and the engine light started to flash on and off. Pulled over and the vehicle stalled and was not able to turn on again. The vehicle is available for inspection. Safety was a concern as we had to change over 3 lanes as we were losing power. The problem has been confirm that the engine has failed and they are numerous TSBs out for engine failure on the Theta II engines, vehicle also qualifies for 15yr/150K engine warranty. The vehicle engine is branded which is a manufacturer defect and never was replaced. The vehicle was towed by AAA to a AAA repair shop and said diagnosis was given thereafter vehicle was towed to dealership which it currently sit at. However Hyundai denied claim because service record was not provided (I was not the owner of vehicle on the years they are requesting) I do have my records from when I owned the vehicle however service advisor stated I did not need to provide my records since they dated back to where I didn't owned vehicle. I purchase vehicle from a dealership. If any more information is needed please advis. I would just like my engine replaced.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11673928,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2025","dateComplaintFiled":"07/16/2025","vin":"5XYZT3LB0EG","components":"ENGINE","summary":"Engine failure and metal debris and timing belt slipped time. Loss of power and we parked it flashing engine light. Massey Hyundai said it\u2019s not a recall but when I research there\u2019s a lot of engine failure recalls so I\u2019m not quite understanding what the situation is and we still owe money on the vehicle. They basically told us to junk it. This has been the worst situation I have ever went through with a vehicle. I\u2019ve never owned a Hyundai and I probably never will ever buy another Hyundai. I just wanna know why my engine failed and nobody can tell me why Massey hundai cannot tell me why. they just want me to remove it from their service center or they\u2019re gonna charge me $500 to dispose of it. I\u2019ve never heard of such stuff in my life. This is too overwhelming, especially when it happened. My daughter just had reconstructive foot ankle surgery and has pins in her foot. We were stranded an hour and a half away from home at a doctors appointment for a check up for her foot. Our Insurance towed it, but left us standing and hundred degree weather which was a complete nightmare, especially when you have someone that can\u2019t walk and just had surgery not that that\u2019s any of your fault. I just want to know why my engine failed  why there was metal debris why can\u2019t no one tell me. $10,000 for a new motor or charge you $500 to remove it from our lot. I can\u2019t even lie about this stuff. It\u2019s insane. I still owe money on the vehicle. I had to refinance it during Covid. If you could just like, give me some sort of information I don\u2019t even know where to turn to at this point and if I can\u2019t turn to the dealership, who do I turn to.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11673959,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2025","dateComplaintFiled":"07/16/2025","vin":"5XYZUDLA0EG","components":"STRUCTURE","summary":"I closed my door and the driver door latch became stuck and will no longer open from the inside or outside. I have tried to open it myself, ask a mechanic and a locksmith and no one can open the door without damaging the door.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11672322,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2025","dateComplaintFiled":"07/09/2025","vin":"5XYZWDLA1EG","components":"SEAT BELTS","summary":"Seat belt has been fraying for years and has not return to original position on the I-beam when not being used.  Repair shops say it\u2019s normal for vehicle.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11671456,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2025","dateComplaintFiled":"07/06/2025","vin":"5XYZW3LA5EG","components":"ENGINE","summary":"My 2014 Hyundai Santa Fe Sport 2.0 Turbo suffered a complete engine seizure while driving due to a blown head gasket, which caused all coolant to leak out. The engine locked up suddenly while my daughter was operating the vehicle, creating a serious safety hazard. She was fortunate to pull over safely, but this type of failure could have resulted in a crash.  I was forced to pay over $9,000 for a full engine replacement. This engine is the Theta II 2.0L Turbo GDI, which is part of multiple class action lawsuits and safety recalls due to engine seizure, bearing failure, and fire risk. Hyundai Customer Care has refused to assist or reimburse me.  This failure involved no prior warning signs, and the gasket failure appears to be consistent with design flaws already documented in these engines. I am submitting this complaint as I believe this is a defect that poses a safety risk, especially given how suddenly the engine failed during normal driving.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11668193,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2025","dateComplaintFiled":"06/20/2025","vin":"5XYZW3LA2EG","components":"ENGINE","summary":"I was on an expressway with 70 mph speeds and could only drive at 55 mph. A flashing motor light came on and then a thunking/clicking sound. It would not accelerate and also lunging. Towed to an independent mechanic close to where I was who confirmed blown engine. Having towed to Hyundai dealership.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11666989,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2025","dateComplaintFiled":"06/15/2025","vin":"5XYZUDLB8EG","components":"ENGINE","summary":"Engine seized","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11663274,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2025","dateComplaintFiled":"05/27/2025","vin":"5XYZUDLB2EG","components":"ENGINE","summary":"Engine is burning oil at a rapid rate.  Completed oil change on 12/6/2024 at 94380 miles.  On [XXX] check engine light came on at 96684 miles.  Dipstix Oil Change checked oil level and level was at least 2 quarts low.  Dipstix Oil Change filled oil reservoir.  On [XXX], check engine light came back on.  SUV was taken to AutoZone and computer said light was due to bad oxygen sensor.  Deal's Auto changed oxygen sensor for $557 on 2/24/2025 at 96708 miles.  On [XXX], check engine light came back on and engine had a knocking noise.  Vehicle was towed to Hyundai in Batesville, MS on 4/17/2025 for $498.  Engine was checked by Hyundai on 5/23/2025.  Oil level was at least 2 quarts low and dealership recommended an oil change (paid by me) to see if there is oil consumption.  I live 8 hours from dealership and already know there is oil consumption.  Dealership wants to simply get the vehicle off their hands and is placing consumer at risk with lazy diagnosis.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11659640,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2025","dateComplaintFiled":"05/07/2025","vin":"5XYZU3LB1EG","components":"ENGINE","summary":"I am submitting this complaint regarding a serious engine defect in my 2014 Hyundai Santa Fe, which suffered rod bearing failure and now requires a full engine replacement at a cost of approximately $8,600. This failure occurred on April 13, 2025, despite regular oil changes and proper maintenance throughout my 1 year and 7 months of ownership.  According to my certified mechanic, the vehicle was evaluated using Hyundai\u2019s own rod bearing clearance test protocol, which it failed. The results were submitted to Hyundai by the repair shop, but the manufacturer denied the claim\u2014despite their own diagnostic test confirming the issue.  I later discovered that my vehicle may fall under NHTSA Campaign Number 17V226000 (Recall 162), which addresses machining errors in the Theta II GDI engine that can cause premature bearing wear. I am requesting that NHTSA investigate whether my vehicle should be formally included in this recall or covered under Hyundai\u2019s extended warranty program for rod bearing failures.  This issue represents a serious safety risk. The engine began knocking suddenly, without any warning lights or codes, and still had another month or 1,419 miles left till next service and oil level was normal. Vehicle had to be towed to a service facility. A failure while driving could have resulted in a complete engine seizure, placing my family and others at risk.  I respectfully request that NHTSA review this issue and investigate Hyundai\u2019s handling of such claims, especially where their own testing confirms a known defect.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11657371,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2025","dateComplaintFiled":"04/28/2025","vin":"5XYZWDLA9EG","components":"ELECTRICAL SYSTEM","summary":"I own a 2014 Hyundai Santa Fe Sport 2.0T which has had door latch issues.\u00a0 Recently, the front passenger side door latch needed to be fully replaced due to a failure which caused the door to be loose latching and the latch sensor always showing open.\u00a0 I paid out-out-pocked for this repair as the Hyundai dealership said there are models which this exact issue was identified, but they said the parts extension had not been placed for my exact vehicle.\u00a0 They were also confused as to why this was not being covered as they see so many of these same repairs.  Now, less than one month later, the front driver's side door is now experiencing\u00a0lock issues in which a loud grinding\u00a0noise is occurring\u00a0when the vehicle attempts to lock or unlock the door.\u00a0 Additionally, the door does not unlock some of the time from the external and the manual door handle on the interior is getting harder and harder to open.\u00a0  Both of these issues are consistent with other recalls for other Hyundai models and consistent with the door latch module\u00a0and actuator\u00a0failure.\u00a0 I would like to file a complaint regarding this issue as it seems to be a common issue with Hyundai models using this door latch module.\u00a0 I believe the parts extension and repairs for these door latches should be covered by Hyundai especially as this becomes a large safety issue with driving the vehicle with concerns of door latch stability and security.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11656372,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/23/2025","vin":"5XYZU3LB5EG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,LANE DEPARTURE","summary":"Parts of the ABS system under the hood burned, while the vehicle was parked in my garage, affecting electrical and other parts. I found information online about a recall for this same problem. I have never received a notification of this recall before.  I went that same day [XXX] to my local dealer. They gave me an appointment for service for the next day and left the vehicle with them on 04/03/2025. I called the dealer after one week and they told me they already verified the vehicle and notified Hyundai company and are waiting for them to approve the repair. I called the dealer again today 04/23/2025, after 3 weeks and the they told me they are \u201cstill waiting for Hyundai Company to approve the repair. That they don\u2019t know how much time this may take and that it may take a lot more time\u201d. In the meantime, and after the bad and risky experience, I have one car less in my house. I understand this is a process but also, considering that this was caused by a factory defect I understand they should be responsible and solve the problem in a timely manner. Thank you.  [XXX]  [XXX]   [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11652815,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"04/04/2025","vin":"5XYZU3LA2EG","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The engine was replaced under a recall related to an engine knock code. About two weeks later, the vehicle lost all power while driving. The dealership confirmed a failure in the high-pressure fuel line and that the turbo had failed at the same time. The same visit revealed oil leaks, and shortly after, the vehicle began emitting white and black smoke. Their technician stated the failures were due to \u201cconsequential damage from engine failure.\u201d  The problems have continued to return, and I\u2019ve been told the vehicle is unsafe to drive. Hyundai is now refusing to fully cover the cost of repair, offering only 15% off, despite all of the damage being directly linked to the replacement engine. I transport children in this vehicle. My safety and theirs have been at risk multiple times because of these unresolved and ongoing failures.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11651548,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"03/30/2025","vin":"5XYZU3LB8EG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Car hesitates, lagging at stop lights/slow traffic has completely shutdown while moving in traffic. Several episodes include complete shut down unable to crank following a stop multiple times in last 7 months. 2 Hyundai Dealerships have not been able to duplicate or repair specific issues or stop from occurring. Other repairs were attempted by Dealerships in efforts to correct problems. Car has been towed 5 times under extended warranty.75K- 83K miles. Battery discharge warning still appears even after new battery, plus other engine parts were replaced.  Anxiety PTSD is my status.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11639607,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"01/30/2025","vin":"5XYZU3LB1EG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving 55 MPH, the engine seized. The contact stated that several unknown warning lights were illuminated. The contact pulled over to the side of the roadway. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that the ring around the engine needed to be replaced. There was an excessive amount of oil leaking. The vehicle was repaired. The manufacturer was contacted by mail and phone, and a complaint was filed. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11613614,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2024","dateComplaintFiled":"09/09/2024","vin":"5XYZTDLBXEG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. While the contact's son was driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power.  The vehicle was driven to the shoulder of the road and the vehicle was turned off.  The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 83,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11606765,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"08/06/2024","vin":"5XYZU3LB8EG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 55 MPH, the vehicle started losing motive power. The contact coasted off to the side of the road. The contact stated that the vehicle stalled. The contact stated that several warning lights had illuminated on the instrument cluster. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that a rod bearing had failed, and the engine needed to be replaced. The vehicle was not repaired. The contact stated that prior to the engine failure the contact observed that the vehicle was consuming an excessive amount of engine oil. The contact was adding approximately 1-quart of oil every week. The manufacturer was informed of the failure. The failure mileage was approximately 196,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11593925,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2021","dateComplaintFiled":"06/12/2024","vin":"5XYZU3LB2EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving at approximately 70 MPH, the vehicle stalled, and the RPMs dropped. There was no warning light illuminated. A Police Officer responded and there was an abnormally strong chemical odor present. The vehicle was towed to the residence. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11593148,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2024","dateComplaintFiled":"06/07/2024","vin":"5XYZUDLB7EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while his wife and daughter were driving, the vehicle unexpectedly decelerated to approximately 25 MPH. The contact stated that the check engine warning light was illuminated. The contact's wife was able to pull the vehicle to the side of the road. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the local dealer was in contact with the manufacturer. The contact related to the failure with the Technical Service Bulletin: 19-01-002H-1 (Engine Monitoring Logic Product Improvement). The failure mileage was approximately 185,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11584016,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"04/19/2024","vin":"5XYZT3LB4EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving from a complete stop, and while driving below 10 MPH, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The vehicle was then taken to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11575797,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2024","dateComplaintFiled":"03/06/2024","vin":"5XYZW3LA0EG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to two independent mechanics and the contact was informed that the engine was consuming an excessive amount of engine oil. The second mechanic informed the contact of NHTSA Campaign Number: 17V226000 (Engine and Engine Colling) which he linked to the failure. The contact took the vehicle to a dealer and was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 137,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11547068,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"09/28/2023","vin":"5XYZU3LBXEG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving 40 MPH, the vehicle started shaking and with an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was towed back to the residence. The vehicle was diagnosed by a dealer and the contact was informed that the failure was due to a lack of maintenance and oil changes. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11547207,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"09/28/2023","vin":"5XYZU3LB2EG","components":"STRUCTURE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while the vehicle was parked, the center console became loosened. The contact stated that the center console started to crack and fall apart. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11544046,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"09/12/2023","vin":"5XYZU3LB2EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 30 MPH, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,400.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11542731,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2023","dateComplaintFiled":"09/05/2023","vin":"5XYZU3LB5EG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that there was an abnormal fuel odor coming from the vehicle when the vehicle was started. Additionally, while driving at approximately 20 MPH, the contact also smelled the fuel odor. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the high-pressure fuel line needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 109,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11528087,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2023","dateComplaintFiled":"06/21/2023","vin":"5XYZU3LB7EG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 50 MPH, the vehicle started shaking and vibrating abnormally. The contact stated that the check engine warning light was illuminated. There was no warning light illuminated before the vehicle lost motive power and the power steering and brakes failed to operate as intended. The contact stated that the vehicle could not be restarted. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 147,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11527033,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2023","dateComplaintFiled":"06/14/2023","vin":"5XYZW3LA0EG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the engine seized. The vehicle was towed to an independent mechanic, who informed the contact that the engine needed to be replaced. The mechanic linked the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11507437,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2021","dateComplaintFiled":"02/15/2023","vin":"5XYZU3LB5EG","components":"SERVICE BRAKES, AIR,TRACTION CONTROL SYSTEM","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that she noticed a trail of fluid leak on the driveway. The vehicle was taken to the dealer, where it was diagnosed that no issues were found. However, the failure persisted. Additionally, the contact stated while driving 65-70 MPH, the traction control, the hill start assists, and the ABS warning lights illuminated. Additionally, the contact smelled an abnormal burning odor. The vehicle was taken to the dealer, where it was diagnosed that the rear wheel speed sensor had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Hyundai Technical Service Bulletin Number: 17-01-009-2. The manufacturer was not notified of the failure. The failure mileage was approximately 21,703.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11505306,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2022","dateComplaintFiled":"02/03/2023","vin":"5XYZU3LB2EG","components":"POWER TRAIN,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that the low oil warning light was illuminated, and the vehicle displayed a slight hesitation while shifting gears. The contact took the vehicle for an oil change and there was only a quart of oil in the engine. The certified mechanic informed the contact that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to the dealer; however, the mechanic found no failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.  The contact stated that the Hyundai dealership required another oil change for the vehicle despite the vehicle recently having one done. The manufacturer will not be covering any costs according to the contact.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11486679,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2022","dateComplaintFiled":"09/27/2022","vin":"5XYZUDLA4EG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11486542,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2022","dateComplaintFiled":"09/26/2022","vin":"5XYZUDLB8EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated, and started shuddering significantly. Additionally, the engine was skipping. There was no warning light illuminated. The contact stated that the failure subsided while driving for an extended period of time. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer who inspected the vehicle and informed the contact that there was no oil leak. The vehicle was then taking to a second dealer, CMA's Colonial Hyundai (2200 Walthall Center Dr, South Chesterfield, VA 23834) where an oil consumption test was performed. The dealer advised the contact to bring the vehicle in every 1,000 miles in order to measure and record the oil consumption. The contact stated that the engine oil low was a 1 quart low per week after the last oil change. The vehicle was not repaired.  The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11482179,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2022","dateComplaintFiled":"08/31/2022","vin":"5XYZU3LB6EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 55 MPH, the vehicle hesitated then stalled. The check engine warning light illuminated. The contact\u2019s husband was able to maneuver the vehicle off the road and restarted the vehicle; however, the contact and her husband then heard a knocking sound coming from the vehicle before the vehicle stalled again. The vehicle was towed to Kelly Tires Services; however, the mechanic was unable to perform a diagnostic test due to the knocking sound. The dealer was notified, and an appointment was scheduled for the vehicle to be diagnosed. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The contact was advised to have the vehicle diagnosed by an authorized Hyundai dealer. The failure mile was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11480481,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2022","dateComplaintFiled":"08/22/2022","vin":"5XYZU3LB1EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP mode with the check engine warning light illuminated. The vehicle started sputtering and failed to accelerate. The vehicle was towed to the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer informed the contact that the vehicle had been updated with software under a recall previously; however, the contact had not received the extended warranty that came with the recall remedy. The approximate failure mileage was 118,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11480210,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"08/19/2022","vin":"5XYZT3LB3EG","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while operating the vehicle, several warning lights randomly illuminated. The ABS and check engine warning were among the lights that were illuminated. The contact indicated that the failure was intermittent. The vehicle was taken to the dealer on several occasions for the same failure but no cause for the failure was found. No further information was available. The manufacturer was not yet notified of the failure. The failure mileage was 21,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11476851,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2022","dateComplaintFiled":"08/01/2022","vin":"5XYZUDLB4EG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving 65 MPH, the check engine warning light illuminated and the vehicle stalled. Due to the failure, the contact had the vehicle towed to an independent mechanic where it was discovered that several fluids were low. The mechanic replaced the fuel injector and other unknown engine parts; however, the failure persisted. The contact also stated that while driving at various speeds, white smoke was coming from the engine. The vehicle was then taken to a dealer where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 75,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11473832,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2022","dateComplaintFiled":"07/14/2022","vin":"","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that the vehicle previously had the engine replaced; however, the failure recurred with the vehicle making abnormally loud sounds while driving. The vehicle was taken to the dealer where it was diagnosed that the pulley tensioner, bearings, and fan belt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11472928,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2021","dateComplaintFiled":"07/08/2022","vin":"5XYZU3LB1EG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11470473,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/22/2022","vin":"5XYZU3LB7EG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11470470,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2020","dateComplaintFiled":"06/22/2022","vin":"5XYZW3LA1EG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that he noticed an abnormally strong gasoline odor and checked under the hood and became aware of a fuel line leak. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the fuel line needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 200,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11467703,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"06/06/2022","vin":"5XYZUDLB5EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 70 MPH, the vehicle stalled without warning. The vehicle was towed to the local dealer where the engine was replaced three times however, the failure recurred. The manufacturer was made aware of the failure but no additional assistance was provided. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11465140,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2022","dateComplaintFiled":"05/18/2022","vin":"5XYZU3LB0EG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11464777,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2022","dateComplaintFiled":"05/16/2022","vin":"5XYZU3LB5EG","components":"SEAT BELTS","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated there was a defect with the driver's side seat belt. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11464510,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2022","dateComplaintFiled":"05/13/2022","vin":"5XYZU3LB7EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to an independent mechanic who diagnosed the vehicle with an unknown failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11464535,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2022","dateComplaintFiled":"05/13/2022","vin":"5XYZU3LB7EG","components":"SERVICE BRAKES, AIR,ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while making a turn from a complete stop, the RPM\u2019s started dropping and the vehicle was sputtering. The check engine warning light, the hill descent control warning light, and the steering wheel warning light illuminated. The contact pulled into a nearby parking lot and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the wheel speed sensors covers needed to be  replaced and the ABS had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11461185,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2022","dateComplaintFiled":"04/18/2022","vin":"5XYZT3LB7EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 60 MPH, the vehicle decelerated inadvertently. The contact depressed the accelerator pedal however, the vehicle failed to respond. The vehicle then stalled with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the vehicle would be repaired within 2-3 months. The vehicle was not diagnosed or repaired. The contact stated that the failure was associated to an unknown recall that was repaired previously. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11458810,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2022","dateComplaintFiled":"03/29/2022","vin":"5XYZU3LA0EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while his caregiver was driving the vehicle approximately 25 MPH, the vehicle went into a reduced power protection mode at 20 MPH automatically. The check engine warning light was illuminated on the instrument panel. The vehicle was towed to the local dealer and diagnosed however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified about the failure. The approximate failure mileage was 21,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11456355,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"03/11/2022","vin":"5xyzu3la7eg","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at 30 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The contact attempted to restart the vehicle however, the vehicle failed to restart. Due to the failure, the contact initially had the vehicle towed to his home and then towed to the dealer where he was informed that either the starter had failed or the engine had failed. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which he linked to the failure. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The contact was also informed that the dealer had informed them that the cause of the engine failure was a result of no oil in the engine. The contact disputed the claim and stated that the vehicle was well maintained and that oil was in the engine prior to the failure. The vehicle was not repaired. The failure mileage was approximately 114,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11452390,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"02/17/2022","vin":"5xyzudla4eg","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the vehicle. Additionally, the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic every month for the mechanic to add a quart of oil. The vehicle had previously been serviced by the dealer under Service Campaign Number: 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement); however, the failure recurred. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 73,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11452302,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"02/16/2022","vin":"5XYZWDLA9EG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11442004,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2021","dateComplaintFiled":"11/29/2021","vin":"5XYZU3LB8EG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact received a recall notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that upon starting the vehicle, the malfunction indicator warning light illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact that the parts for the recall repair were not yet available. The approximate failure mileage was 93,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11441096,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2021","dateComplaintFiled":"11/19/2021","vin":"5XYZUDLA5EG","components":"UNKNOWN OR OTHER","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving 20 MPH over train tracks downhill, the accelerator pedal was depressed and failed to respond. The contact depressed the brake pedal however, the brake pedal was rigid. The vehicle then inadvertently stalled. The contact stated that the vehicle rolled down the hill. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic but had not yet been diagnosed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 77,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11440626,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2021","dateComplaintFiled":"11/16/2021","vin":"5xyztdlb1eg","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving 63 MPH, the cruise control was activated, and the RPM fluctuated between 2,200 and 3,500. Additionally, there was a burning odor detected, and lots of smoke was coming from the exhaust pipe that filled both directions of the street. The vehicle was taken to the dealer. The dealer diagnosed that the PCV valve had carbon and that the spark plugs were corroded with carbon. The dealer performed an oil consumption test but did not complete the test due to the spark plugs needing to be replaced. The dealer informed the contact that the PCV valve and spark plugs needed to be replaced. The dealer removed the PCV valve; however, the vehicle was not repaired. Prior to the failure, the contact had an engine block code that was reset twice without repair. The manufacturer was made aware of the failure and a case was opened. However, the manufacturer notified the contact that the case was closed and was sending out documents to the contact. The failure mileage was approximately 128,127.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11438959,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2021","dateComplaintFiled":"11/01/2021","vin":"5XYZU3LA4EG","components":"ENGINE","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated she received a recall notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for recall repair; however, upon picking up the vehicle from the dealer, her husband noticed that several unknown warning lights were illuminated and the windshield was cracked. The vehicle was taken back to the dealer, but the dealer advised the contact's husband that they could not repair the vehicle and he would be referred to another location for repair. The contact stated that as her husband was driving to the residence, the vehicle inadvertently lost power at the stop light. The contact stated that her husband was unable to restart the vehicle after several attempts. The vehicle was towed to the contact's residence. Then the vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 61,499.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11433302,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2021","dateComplaintFiled":"09/17/2021","vin":"5XYZU3LA2EG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available and was not expected for up to six weeks. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11432886,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"09/14/2021","vin":"5xyzu3la6eg","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that the ABS warning light would intermittently illuminate on the instrument panel. The contact received a notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer was notified on multiple occasions about the recall; however, the contact was informed each time that the part was not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was unknown. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11425967,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2021","dateComplaintFiled":"07/22/2021","vin":"5xyzudlb9eg","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was dragging and required extended distance before coming to a complete stop. The contact took the vehicle to the dealer to be inspected and was informed that the brakes were worn. The vehicle was taken back to the dealer and it was confirmed that the ABS system failed and needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11424678,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2021","dateComplaintFiled":"07/13/2021","vin":"5XYZU3LB1EG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about driving the vehicle with the anti-lock brake system being recalled without a remedy. The contact had not experienced a failure. The dealer and manufacturer were not made aware of the issue. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11423717,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2015","dateComplaintFiled":"07/07/2021","vin":"5XYZT3LB7EG","components":"STEERING","summary":"The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving 10 mph and making a turn, he heard an abnormal cracking sound coming from the steering wheel. There were no warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed with the power steering needing to be replaced. The contact stated that the vehicle was repaired however, the failure recurred while turning. The manufacturer was not made aware of the failure. The approximate failure mileage was 33,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11423263,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2021","dateComplaintFiled":"07/02/2021","vin":"5xyzu3la7eg","components":"ENGINE","summary":"The contact owned a 2014 Hyundai Santa Fe Sport. The contact stated that while driving approximately 35 mph, the vehicle decelerated and stalled independently. The vehicle was restarted and while the contact continued to drive, the contact noticed that there was smoke coming from under the hood. The contact mentioned that the vehicle was pulled to the side of the roadway and the fire was intense under the hood. The contact jumped out of the vehicle and the vehicle exploded. The fire department extinguished the fire. A police report was filed. The contact was unaware of what started the fire. The vehicle was towed to a salvage yard. The vehicle was destroyed. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11422951,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"06/30/2021","vin":"5XYZUDLA9DG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owned a 2013 Hyundai Santa Fe Sport. The contact stated while the vehicle was powered off, the vehicle had burst into flames. The fire marshals were called and the fire was extinguished. No one was injured and the vehicle was towed to an insurance lot where it was deemed destroyed. The manufacturer was informed of failure and told the contact that their vehicle was not included in a recall. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11417479,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2021","dateComplaintFiled":"05/17/2021","vin":"5xyztdlb4eg","components":"ENGINE","summary":"THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE AND BATTERY WARNING LIGHTS SUDDENLY ILLUMINATED, AND THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED.  THE FAILURE MILEAGE WAS 82,500.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11406011,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2021","dateComplaintFiled":"04/01/2021","vin":"5XYZU3LB4EG","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE ENGINE STALLED. THE VEHICLE STARTED TO SMOKE AND THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT STATED ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11395901,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2021","dateComplaintFiled":"02/12/2021","vin":"5XYZU3LA4EG","components":"SERVICE BRAKES, AIR","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MITCHELL HYUNDAI (1600 E. PARK AVE, ENTERPRISE, AL 36330) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED TWICE UNDER NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE FAILURE RECURRED.  THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11394717,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2020","dateComplaintFiled":"02/04/2021","vin":"5XYZU3LB9EG","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE ENGINE WAS REPLACED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SPITZER HYUNDAI (19991 VILLAVIEW RD, CLEVELAND, OH 44119) WHO STATED THAT THE EVAC SYSTEM CANISTER AND VENT VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11386370,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"01/04/2021","vin":"5XYZU3LB6EG","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11385736,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2019","dateComplaintFiled":"12/31/2020","vin":"5XYZW3LA5EG","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT HIS WIFE TRIED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO CRANK OR START-UP. THE CONTACT STATED THAT THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (3550 WESTON ROAD, DAVIE, FL 33331, (954) 377-4100) WHERE THE BATTERY AND BATTERY CABLES WERE REPLACED HOWEVER, 7 MONTHS LATER THE FAILURE RECURRED. THE BATTERY WAS REPLACED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11378351,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2020","dateComplaintFiled":"12/07/2020","vin":"5XYZU3LA0EG","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT PEARSON HYUNDAI (9530 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) AND WEST BROAD HYUNDAI (8903 W BROAD ST, RICHMOND, VA 23294) WERE CONTACTED AND INFORMED HER THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE AVAILABLE HOWEVER, THE CONTACT CALLED THE DEALERS AGAIN AND THEY STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE ABS WARNING AND OTHER WARNING LIGHTS WERE ILLUMINATED. THE CONTACT ALSO STATED THAT WHEN SHE WAS NEAR THE VEHICLE WITH THE KEYFOB, THE DOOR LOCKS OPENED AND CLOSED AUTOMATICALLY. UPON ENTERING THE VEHICLE, THE PUSH TO START BUTTON FAILED TO START THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11377476,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2020","dateComplaintFiled":"12/02/2020","vin":"5XYZU3LA9EG","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO HYUNDAI BRUNSWICK (5400 ALTAMA AVE #2, BRUNSWICK, GA 31525) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL AND THAT WHITE SMOKE ALSO EMITTED FROM THE VEHICLE WHILE AT A COMPLETE STOP. THE DEALER WAS NOTIFIED OF THE ABS LIGHT AND INFORMED HER THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED TO DETERMINE THE CAUSE FOR THE FAILURE. THE CONTACT WAS AGAIN INFORMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11376648,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"11/27/2020","vin":"5XYZT3LB8EG","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT'S MOTHER OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT HER MOTHER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. FITZGERALD COUNTRYSIDE HYUNDAI (27419 US HWY 19 N, CLEARWATER, FL 33761) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11375881,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2020","dateComplaintFiled":"11/23/2020","vin":"5XYZT3LB1EG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"HAVING NOT DRIVEN THE VEHICLE IN OVER 24 HOURS, WE WERE WOKEN UP TO AN EXPLOSION AND THE ENTIRE HOOD UP IN FLAMES IN THE DRIVEWAY. THIS HAPPENED AT ABOUT 445 IN THE MORNING AND THE FIRE DEPARTMENT WAS CALLED TO COME EXTINGUISH IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11375601,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"11/20/2020","vin":"5XYZTDLB0EG","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREEN HYUNDAI (2955 US-93 S, KALISPELL, MT 59901, (406) 755-5274) HOWEVER, VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11308940,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2020","dateComplaintFiled":"02/13/2020","vin":"5XYZW3LAXEG","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"THE WIRING HARNESS WHICH CONNECTS TO THE BRAKING SYSTEMS DOWN HILL AND TRACK, AND ABS BREAKING AND WARNING LIGHT OF ONCOMING CARS WHEN PASSING WIRES WHICH ARE MADE OF SOYBEAN BASED CAUSING WIRING TO BE EATEN BY RODENTS. SECOND TIME TO FIX ANOTHER $55 DOLLARS. THIS IS SCARING ME WHEN DRIVING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11235253,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2019","dateComplaintFiled":"07/27/2019","vin":"5XYZT3LBXEG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"MY VEHICLE STARTED RUNNING HOT, THE COILS WERE REPLACED, IT CONTINUED TO RUN HOT PERIODICALLY, THEN I HAD TO KEEP PUTTING WATER IN RADIATOR RESERVE CONTAINER AND MADE THIS BUBBLING NOISE WHEN I WAS DRIVING OR STOPPED WITH THE CAR RUNNING. THE STARTER WAS REPLACED. MY VEHICLE BECAME DIFFICULT TO CRANK AND EVENTUALLY THE ENGINE SHUT DOWN AND IT WOULDN'T CRANK AT ALL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11235087,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2019","dateComplaintFiled":"07/26/2019","vin":"","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING AT ANY SPEED AND MAKING A TURN, THE STEERING MADE A CLICKING SOUND AND THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WORLD HYUNDAI (877-340-8037, LOCATED AT 5337 MILLER CIRCLE DR, MATTESON, IL 60443) WHERE AN UNKNOWN ENGINE RECALL REPAIR WAS PERFORMED EARLIER IN THE YEAR. THE DEALER SERVICED THE VEHICLE FOR ONE WEEK AND INFORMED THE CONTACT TO DRIVE THE VEHICLE FOR THIRTY DAYS TO ALLOW THE CLICKING TO STOP. THE CONTACT DID NOT BELIEVE THAT THE VEHICLE WAS REPAIRED AND DID NOT RETRIEVE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000. THE VIN WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11233145,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2019","dateComplaintFiled":"07/18/2019","vin":"5XYZU3LA7EG","components":"ENGINE","summary":"BLOWN THETA II GDI ENGINE AT 108,500 MILES... WELL-MAINTAINED CAR. CAR SUDDENLY LOST POWER AND STARTED SHAKING ON THE HIGHWAY.    A PISTON BROKE APPARENTLY. HYUNDAI WON'T REPAIR. I CAN SUBMIT REPORTS FROM THE DEALERSHIP WHEN I GET THEM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11231079,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2019","dateComplaintFiled":"07/11/2019","vin":"5XYZT3LB6EG","components":"SERVICE BRAKES","summary":"ABS LIGHT ON, CAR WON'T SHIFT INTO GEAR, SPEEDOMETER STOPPED WORKING THE DAY BEFORE, MISC LIGHTS LIT UP ON DASH. PER DEALER NEEDS BRAKE LAMP SWITCH","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11229823,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2019","dateComplaintFiled":"07/06/2019","vin":"5XYZUDLB7FG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"ON JULY 5, 2019,  THE CAR SUDDENLY STALLED WHILE IN MOTION IN CITY DRIVING.  I IMMEDIATELY ATTEMPTED TO RE-START THE CAR: IT DID NOT RESTART, NO CRANKING OF THE STARTER.  I THEN PUSHED THE HAZARD LIGHT BUTTON: NO RESPONSE.  THERE WAS NO ELECTRIC POWER, I.E., NO LIGHTS, NO RADIO, NO A/C, NO STEERING, ETC.  AFTER 2 MINUTES, I RE-ATTEMPTED TO RESTART THE CAR, BUT IT DID NOT START, NO CRANKING.  THE HAZARD LIGHT BUTTON THEN  WORKED.  ELECTRICITY CAME BACK ON.  AAA CAME AND JUMPED THE BATTERY, BUT CAR NO START.  CAR WENT TO HYUNDAI DEALERSHIP.  SERVICE MANAGER, THE ENGINE SEIZED BECAUSE OF MAJOR BREAKDOWN.  \"WE COULD NOT TURN THE ENGINE MANUALLY.\"  HE STATED: \"WE HAVE SEEN THIS BEFORE IN OTHER HYUNDAI, BUT YOUR VEHICLE WAS NOT IN RECALL.\"  PLEASE URGENTLY INVESTIGATE.  THIS IS A DANGEROUS SITUATION.  IF I WAS DRIVING ON THE HIGHWAY, OR HIGH SPEED CITY DRIVING, THE SEIZED CAR COULD HAVE FLIPPED, ENDANGERING MYSELF, PASSENGERS AND OTHER NEARBY VEHICLES AND PEOPLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11222561,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2019","dateComplaintFiled":"06/25/2019","vin":"5XYZTDLB3EG","components":"STRUCTURE","summary":"TAKATS RECALL   THE HOOD AND ROOF OF THE WHITE PAINT IS CHIPPING AND CAUSING THE CAR TO RUST.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11222058,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2019","dateComplaintFiled":"06/24/2019","vin":"5XYZUDELB6E","components":"ENGINE","summary":"THE CHECK ENGINE LIGHT IS BLINKING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11221753,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2019","dateComplaintFiled":"06/21/2019","vin":"5XYZU3LB1EG","components":"ENGINE","summary":"I'VE HAD MY HYUNDAI SINCE 2015, IT HAD 8,000 MILES WHEN WE PURCHASED IT. THE VEHICLE WAS A CERTIFIED PRE-OWNED. IT'S BEEN GREAT, WE'VE KEPT UP REGULAR MAINTENANCE. IT WAS REPAIRED FOR A RECALL LAST YEAR THAT CAUSES THE ENGINE TO SEIZE (THIS WAS BEFORE WE'D HAD AN ISSUE WITH IT). FAST FORWARD TO MID MAY, I'M DRIVING TO WORK AND IT SUDDENLY SLOWS DOWN AND BECOMES DISABLED. I PULL OFF INTO A PARKING LOT, HAVE IT TOWED TO MY LOCAL HYUNDAI DEALERSHIP (KERRY HYUNDAI, FLORENCE KY). THEY GIVE ME A LONER VEHICLE AND TELL ME THE REPAIR HAS TO DO WITH THE RECALL AGAIN, A PART IS ORDERED AND 6 DAYS LATER I HAVE MY CAR BACK. THIS PAST WEEKEND MY FAMILY AND I WERE HEADED 6 HOURS AWAY FOR A LITTLE VACATION. WE'RE CLOSE TO OUR DESTINATION AND THE CAR BECOMES DISABLED AGAIN ON A VERY BUSY INTERSTATE IN A POOR WEATHER. THANKFULLY I COULD TELL THE WARNING SIGNS QUICKLY ENOUGH TO TRY TO SAFELY GET TO THE SHOULDER. WE GET A TOW FOR THE SECOND TIME IN A MONTH AND IT GOES TO THE NEAREST DEALER IN O'FALLON, IL. IT WAS A BIG ORDEAL BUT WE GOT A RENTAL CAR AND GOT OUR SANTA FE BACK WITHIN TWO DAYS. I AM TOLD THIS IS LIKELY TO HAPPEN AGAIN!! IN WHICH CASE MY ENGINE WILL NEED REPLACED. THEY SAY IT WILL BE FREE OF COST TO ME WHEN THE DAY COMES. I GUESS TIME WILL TELL. SO DISAPPOINTED AS WE'VE HAD MULTIPLE HYUNDAI'S AND STILL DO.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11217830,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2019","dateComplaintFiled":"06/04/2019","vin":"5XYZU3LBXEG","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"WHEN TAKING OFF WITH THE VEHICLE IT WILL DIE AND ALMOST COME TO A COMPLETE STOP THEN THE ENGINE PICKS BACK UP AND CONTINUES ON DOWN THE ROAD DOES THIS EVERY TIME YOU START AND STOP.  WILL NOT GET ON 200 RPMS OR 60 MPH.  THIS IS THE SECOND TIME I HAVE HAD THE CAR IN THE SHOP FOR THE SAME ISSUE.  FIRST TIME THEY KEPT MY CAR TWO MONTHS SAID IT WAS A WIRING ISSUE.  2000 MILES LATER DOES THE SAME EXACT THING ALMOST CAUSING ME TO GET IN A WRECK BECAUSE IT STARTS WITH NO WARNING AT ALL.  CAR CURRENTLY BACK IN THE SHOP BEEN THERE NOW A WEEK HAVE NOT HEARD ANYTHING FROM THEM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11196698,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2019","dateComplaintFiled":"04/16/2019","vin":"5XYZU3LB8EG","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I WAS DRIVING DOWN THE ROAD ABOUT A WEEK AFTER THE DEALER SUPPOSEDLY FIXED TWO RECALLS WITH THE ENGINE ON MY 2014 HYUNDAI SANTA FE SPORT BASE.  SUDDENLY, AND WITHOUT ANY AUDIBLE WARNING, MY ECM LIGHT CAME ON AND MY VEHICLE STARTING LUNGING AND LURCHING FORWARD LIKE IT WAS ABOUT TO STALL.  I PULLED OVER AND READ THE MANUAL, AND IT NOTED THAT IT WAS THE ECM SENSOR AND THAT I SHOULD IMMEDIATELY DRIVE THE VEHICLE TO THE DEALERSHIP, SO I DID.  DRIVING THERE, I WAS ONLY ABLE TO MAINTAIN A SPEED OF 60 MPH ON THE INTERSTATE, WHICH PUT ME AND MY 8 -YEAR-OLD DAUGHTER IN DANGER FROM FASTER-DRIVING CARS, ESPECIALLY SINCE IT WAS A TORRENTIAL DOWNPOUR. ANY TIME I STOPPED OR SLOWED DOWN, THE ENGINE WOULD SHUTTER LIKE IT WAS ABOUT TO STALL AND THEN WOULD GET BETTER JUST PAST 10-20 MPH UNTIL I APPROACHED 60 AGAIN, WHERE IT WOULD NOT ACCELERATE AGAIN.  WHEN I GOT TO THE DEALERSHIP, THEY IMMEDIATELY KNEW THE PROBLEM AND ORDERED A KNOCK SENSOR HARNESS.  HOWEVER, IN READING THE VARIETY OF LAWSUITS, ISSUES, AND SERVICE CAMPAIGNS, IT APPEARS AS THOUGH HYUNDAI IS KNOWINGLY ALLOWING PEOPLE TO CONTINUE DRIVING CARS THEY KNOW ARE DEFECTIVE, THUS PUTTING US AND OUR CHILDREN'S LIVES IN JEOPARDY. THESE VEHICLES NEED TO BE RECALLED AND HAVE ALL OF THE ENGINES AND RELATED PARTS REPLACED, OR THEY NEED TO BUY THE VEHICLES BACK AT ORIGINAL MSRP SO WE CAN PURCHASE A FUNCTIONAL, SAFER VEHICLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11193625,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2019","dateComplaintFiled":"04/03/2019","vin":"5XYZUDLA9EG","components":"ENGINE","summary":"SMELL MIXTURE OF GAS AND OIL AFTER I START THE ENGINE AND RUN FOR A WHILE AND RUN LIKE A DIESEL ENGINE AND THERE IS NO POWER AT ALL , THERE IS SMOKE CAME FROM THE DIP STICK AFTER I SHUT OFF THE ENGINE","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11192413,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2019","dateComplaintFiled":"03/29/2019","vin":"5XYZUDLB7EG","components":"ENGINE","summary":"DEALER OIL CHANGE WAS DONE, THE NEXT DAY ALL OF THE OIL LEAKED OUT OF MY CAR. HAD A SECOND OIL CHANGE. FOLLOWING WEEK ENGINE SEIZED WHILE I WAS DRIVING DOWN THE HIGHWAY.  CAR WAS TOWED TO THE DEALER AND HAS NOW SAT THERE FOR 2 MONTHS. BEING TOLD IT IS PART OF A RECALL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11191504,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2019","dateComplaintFiled":"03/25/2019","vin":"5XYZUDLA1EG","components":"WHEELS","summary":"NOTICED A VIBRATION WHEN DRIVING ON THE FREEWAY, STOPPED AT A LES SCHWAB AND THE TIRE BELTS ON TWO OF THE FOUR TIRES HAD SEPARATED. WE WERE TOLD THAT WE COULDN'T LEAVE WITHOUT REPLACING ALL FOUR TIRES.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11190368,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2019","dateComplaintFiled":"03/20/2019","vin":"5NMZUDLB5HH","components":"POWER TRAIN,ENGINE","summary":"THE VEHICLE LOST POWER WHEN ACCELERATING TO GO ON INTERSTATE, IT JUST HAD NEW SOFTWARE PUT IN.I WENT TO THE DEALER RIGHT AWAY. THEY SAID THAT THEY COULD NOT WORK ON IT TILL THE NEXT DAY. I CALLED HYUNDIA AND THEY KNOW ABOUT IT. IDO NOT THINK THIS VEHICLE SHOULD BE ON THE STREET. THEY SHOULD FIX THE PROBLEM WITH THE CONNECTING ROD, NOT SOFTWARE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11184591,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2019","dateComplaintFiled":"03/06/2019","vin":"5XYZU3LB7EG","components":"VEHICLE SPEED CONTROL","summary":"CAR WAS IN PARK AT TAKE OUT WINDOW, WHEN I PUT THE CAR IN DRIVE AND TOOK MY FOOT OFF THE BRAKE, THE CAR LUNGED FORWARD WITHOUT MY PRESSING DOWN ON THE GAS PEDAL. THE CAR WAS HARD TO CONTROL. I WAS ABLE TO PULL IT OVER AND STOP, WHEN I DID THE ENGINE LIGHT CAME ON. I SHUT IT OFF, WAITED A FEW MINUTES, STARTED IT UP, DROVE AROUND THE PARKING LOT SLOWLY AND IT SEEMED TO BE BACK TO NORMAL. THE ENGINE LIGHT STAYED ON FOR 2 DAYS WHILE IT WAS PARKED IN MY YARD, NOT USING IT. I DROVE IT TO MY AUTOMOTIVE SHOP TO BE LOOKED AT AND WHILE DRIVING THERE, THE LIGHT WENT OUT. THEY DID A DIAGNOSTIC ON IT AND FOUND THE ACCELERATOR PEDAL POSITION SENSOR WAS OUT AND SUGGESTED THE WHOLE PEDAL ASSEMBLY BE REPLACED. THEY SAID IT WAS AN INTERMITTENT PROBLEM AND WOULD HAPPEN AGAIN. I HAD IT TOWED TO A HYUNDAI DEALERSHIP AS IT WAS UNDER WARRANTY. I WAS TOLD THEY COULD NOT FIND WHAT WAS WRONG AND TRIED TO RETURN THE CAR TO ME WITHOUT FIXING IT. I HAVE REFUSED TO PICK IT UP UNTIL IT IS FIXED TO PREVENT A FUTURE ACCIDENT OR INJURING SOMEONE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE RESOLVED. THE CAR WAS DROPPED OFF ON 2/25/19 AND THEY STILL HAVE IT TODAY ON 3/6/19, WITH NO COMMUNICATION FROM THEM SINCE 3/1/19 WHEN THEY TOLD ME TO COME AND GET IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11183210,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2018","dateComplaintFiled":"02/28/2019","vin":"5XYZW3LA4EG","components":"LANE DEPARTURE","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE BLIND SPOT DETECTION WAS FAULTY AND WOULD NOT FUNCTION PROPERLY. THE CONTACT ALMOST CRASHED INTO ANOTHER VEHICLE WHEN ATTEMPTING TO TURN BECAUSE THE BLIND SPOT DETECTION SENSOR DID NOT SOUND WHEN CHANGING LANES. THE VEHICLE WAS TAKEN TO FITZGERALD GAITHERSBURG HYUNDAI (905 N FREDERICK AVE, GAITHERSBURG, MD 20879, (301) 670-4800) WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPAIRED BECAUSE THE SENSOR WAS LOCATED IN THE RADIO. THE DEALER MADE MINOR REPAIRS, BUT DID NOT REPAIR THE SENSOR. THE MANUFACTURER WAS CONTACTED AND WAS WORKING WITH THE DEALER TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 37,670.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11180526,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2019","dateComplaintFiled":"02/16/2019","vin":"5XYZT3LB9EG","components":"ENGINE","summary":"'TAKATA REACALL'  AUTOMATIC ENGINE GEAR DOEN'T SHIFT PROPERLY. I TOOK IT TO A HYUNDAI DEALER AND THEY TOLD ME THAT THE VEHICULE NEED A NEW ENGINE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11174728,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2019","dateComplaintFiled":"02/06/2019","vin":"5XYZU3LB4EG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"ABOUT 20 MINUTES AFTER PARKING MY VEHICLE AT AN OFFICE LOCATION, IT CAUGHT ON FIRE.  I COULD SEE THE FIRE BY THE RIGHT FRONT WHEEL, BETWEEN THE TIRE AND THE BODY;  SMOKE WAS COMING FROM ALL AROUND THE HOOD.   WE PUT OUT THE FIRE WITH A FIRE EXTINGUISHER.  WE COULD SEE DAMAGED WIRES.  I HAD NOTICED WARNING LIGHTS ON MY DISPLAY PANEL WHEN I GOT INTO MY VEHICLE TO START DRIVING.  I CALLED CLAY COOLEY HYUNDAI OF ROCKWALL AND INFORMED THEM OF THE MESSAGES: BEEPING FOLLOWED BY FLASHING MESSAGES ABOUT ABS, ESC, & DOWNHILL BRAKE CONTROL; PLUS DOWN BELOW WERE TWO RED CIRCLES (EXCLAMATION MARK IN ONE AND THE LETTER P IN THE OTHER) AND THE WORD BRAKE BELOW. I ASKED  HYUNDAI IF THE CAR WAS SAFE TO DRIVE AND THEY SAID YES. I PROCEEDED TO MY 12 NOON APPOINTMENT IN RICHARDSON, TX.  ABOUT 20 MINS AFTER PARKING THE CAR, THE FIRE WAS NOTICED BY AN EMPLOYEE.  THE DAY BEFORE THIS, ON TUE, 01-29-2019, I HAD NOTICED 3 AMBER WARNING LIGHTS (ABS, ESC & DBC).  I CALLED HYUNDAI, INFORMED THEM OF THIS AND MADE AN APPOINTMENT FOR THUR JAN 31, 2019 AT 9:30 A.M.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11171541,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2018","dateComplaintFiled":"01/23/2019","vin":"5XYZU3LB7EG","components":"ENGINE","summary":"THE CAR STRAINS TO MOVE AT SPEEDS AS LOW AS 25MPH. I ALREADY HAD MY ENGINE REPLACED, BUT THE SAME THING IS BEGINNING AGAIN. AT TIME IT FEELS LIKE IT WILL SHUT OFF WHEN MOVING FROM BEING STATIONARY. THE CAR IS ALSO GUZZLING OIL. IF I DON'T PUT OIL IN EVERY COUPLE WEEKS, IT SOUNDS AND FEELS LIKE IT WILL SHUT OFF WHILE DRIVING. CARS BEHIND ME SOMETIMES GET MAD, BUT WHAT CAN I DO?","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11164438,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2018","dateComplaintFiled":"01/02/2019","vin":"5XYZW3LA2EG","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE","summary":"WHILE DRIVING ON THE INTERSTATE, I NOTICED A RATTLING/KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE, UNDER THE HOOD. THE NOISE KEPT GETTING LOUDER, SPECIFICALLY AS THE VEHICLE ACCELERATED. I NOTICED THAT THE RPMS WOULD INCREASE, WITH NO INCREASE IN SPEED & EVEN A DECREASE IN SPEED. DURING THIS TIME THE CAR WAS USING CRUISE CONTROL AT APPROXIMATELY 70 MPH. AS I NOTICED THE KNOCKING NOISE GETTING LOUDER, I TAPPED THE BRAKES & THE VEHICLE'S SPEED DRAMATICALLY DECREASED TO APPROXIMATELY 40 MPH. I TRIED TO SPEED THE VEHICLE UP & THE RPMS INCREASED SIGNIFICANTLY, WHILE THE VEHICLE SPEED DID NOT. I THEN PUT MY FLASHERS ON TO SIGNAL THERE WAS AN ISSUE WITH THE VEHICLE & THE CHECK ENGINE LIGHT CAME ON, ALONG WITH OTHER SERVICE LIGHTS ON THE DASHBOARD. THE VEHICLE'S STEERING CAPACITY WAS TIGHT & THE RIDE BECAME EXTREMELY BUMPY AS THE SPEED DECREASED.     AFTER ABRUPTLY STOPPING ON THE SHOULDER OF THE INTERSTATE, THE VEHICLE STARTED TO SMELL LIKE SOMETHING WAS BURNING. I COULD SMELL THIS IN THE CABIN OF THE VEHICLE & THE NOTICED THERE WAS SMOKE COMING FROM THE HOOD OF THE CAR. THE ENGINE SHUT OFF, BUT THEN BEGAN TO TRY & TURN ON, WITH THE LIGHTS STARTING & THE START UP MUSICAL SOUND PLAYING. IT WOULD TURN ON & OFF 3 - 4 TIMES, SO I THEN REMOVED THE KEY FROM THE VEHICLE, STEPPED OUT & BACKED AWAY. THE SMOKE, THANKFULLY, SEEMED TO DISSIPATE AFTER 20 MINUTES. FIRE & POLICE ARRIVED ON THE SCENE & DID NOT FIND ANY FIRE, BUT DID SMELL THE BURNING SMELL I NOTICED IN THE CABIN OF THE VEHICLE. UNFORTUNATELY, WE NEVER COULD GET THE VEHICLE'S ENGINE TO CRANK AGAIN & ENDED UP HAVING IT TOWED BACK TO OUR LOCAL HYUNDAI DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11163654,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"12/27/2018","vin":"5XYZU3LB2EG","components":"STRUCTURE","summary":"TAMARA RECALL  I HAVE A 2014 HYUNDAI SANTE FE SPORT, THE PAINT HAS STARTED TO CHIP ON THE FRONT PART OF THE HOOD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11163149,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2018","dateComplaintFiled":"12/22/2018","vin":"5XYZU3LB3EG","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"2014 HYUNDAI SANTA FE SPORT- BRAKE LIGHT/ ABS LIGHT/ HILL DESCENT CONTROL LIGHT CAME ON IN VEHICLE AND AFTER A DAY OR TWO NEVER TURNED OFF. TOOK CAR TO DEALERSHIP AND WAS ASKED TO MAKE APPOINTMENT. THE NEXT DAY A TRIANGLE WITH EXCLAMATION POINT LIGHT TURNED ON ALONG WITH A STEERING WHEEL WITH EXCLAMATION POINT LIGHT AND THE STEERING WHEEL BECAME LOOSE AT THIS TIME. DROVE MYSELF HOME AND AFTER PARKING I TURNED VEHICLE OFF BUT THE ENGINE CONTINUED TO MAKE HUMMING NOISES LIKE SOMETHING WAS STILL RUNNING. RESTARTED CAR AND THEN TURNED OFF ENGINE AGAIN AND THE NOISE STOPPED. I WENT INSIDE MY HOUSE AND LESS THAN 5 MINUTES LATER THERE WAS A LOUD BANGING ON MY FRONT DOOR- A NEIGHBOR THAT RAN UP TO INFORM ME MY CAR WAS ON FIRE. I COMPLETED REGULAR MAINTENANCE ON THIS VEHICLE AND IT ONLY HAD 35,000 MILES. PLEASE LOOK INTO THIS SITUATION SO THAT NO OTHERS GO THROUGH THIS DEVASTATING SITUATION THAT I FACED TODAY.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11161336,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"12/14/2018","vin":"5XYZUDLB7EG","components":"ENGINE","summary":"MY 2014 SANTA FE SPORT STARTING MAKING A CRAZY RATTLE NOISE FROM THE ENGINE IN 2016. JUST 2 YEARS AFTER I HAD PURCHASED IT NEW. AFTER A FEW TRIPS TO THE DEALER THEY KEPT TELLING ME THEY DON'T HEAR ANYTHING. IT MAKES THE NOISE AFTER THE CAR IS COMPLETELY WARMED UP AND SITTING STILL. WHEN I AM DRIVING I CAN NOT HEAR IT AGAIN UNTIL I SLOW DOWN. EVERY STOP LIGHT, STOP SIGN OR IN PARKED IT MAKES A NOISE. ONCE I HEARD ABOUT THE RECALL I HAVE WENT TO THE SHOP A FEW MORE TIMES ONLY TO BE TOLD IT IS FINE AND NORMAL NOISES OR THEY DON'T HEAR ANYTHING. FINALLY I GOT THEM TO \"REPLACE\" THE ENGINE AFTER WORKING UP A COMPLAINT WITH HYUNDAI CORPORATE. THE DAY AFTER I PICKED MY CAR UP THE NOISE IS STILL THERE. THE ONLY ANSWER I HAVE GOT IT THAT'S JUST THE WAY IT IS. IT IS NORMAL. IF, IN FACT I GOT A NEW ENGINE LIKE THE RECALL SAYS SHOULDN'T IT NOT MAKE A SOUND? I AM NOT SURE WHAT THEY \"FIXED\" BUT, TO ME IT WASN'T THE WHOLE ENGINE AS THEY ARE CLAIMING IT IS. I AM SCARED NOW TO EVEN DRIVE THIS VEHICLE AFTER READING THEY CATCH ON FIRE AND JUST STOP WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11153078,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2018","dateComplaintFiled":"11/21/2018","vin":"5XYZW3LA8EG","components":"ENGINE","summary":"HYUNDAI REPLACED ENGINE CLAIMING IT WAS A NEW ENGINE EVEN THOUGH IT WAS ACTUALLY A REFURBISHED ENGINE. THIS ENGINE WAS PUT IN BECAUSE THE ORIGINAL ENGINE FROM MY 2014 HYUNDAI SANATE FE SPORT 2.0T HAS SEIZED AND COMPLETELY LOCKED UP WHILE DRIVING ON THE HIGHWAY. A COUPLE THOUSAND MILES AFTER THIS 'REFURBISHED' ENGINE HAD BEEN OUT IN AFTER DRIVING DOWN THE HIGHWAY I STARTED TO HEAR SOME RATTLING FOLLOWED BY A LOUD POP (SOUNDED LIKE A SMALL BOMB GOING OFF), I LOOK OUT MY REAR VIEW WINDOW BECAUSE SOMETHING HAD CUT MY EYE AND I PROCEED TO SEE SMOKE COMING OUT THE REAR VIEW WINDOW. I OBVIOUSLY NEED TO PULL OFF THE SIDE OF THE HIGHWAY, SO I GO TO GIVE THE CAR SOME GAS TO MERGE OVER A COUPLE OF LANES TO PULL OVER TO THE SIDE AND THE SAME THING HAPPENS AS BEFORE WHEN THEY PUT THE 'REFURBISHED' ENGINE IN (CAR ENGINE LOCKS UP AND I HAVE NO POWER SO I HAVE TO GLIDE ON OVER TO THE SIDE OF THE HIGHWAY). ONCE I DO THAT, I CALL THE SERVICE ADVISOR AT HYUNDAI OF FLORENCE (WHERE THE 'REFURBISHED' ENGINE WAS PUT IN) AND MENTION TO HIM I'M STUCK ON THE SIDE OF THE ROAD AGAIN. AS I CO TO HE SPEAKING TO HIM I NOTICE THE HOOD OF MY CAR IS STARTING TO MELT. I QUICKLY GET OUT AND START TAKING PICTURES/VIDEOS (FOR PROOF TO SHOW HYUNDAI/INSURANCE) AND WITHIN A SHORT AMOUNT OF TIME, MY CAR IS COMPLETELY ENGULFED IN FLAMES!","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11150666,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2018","dateComplaintFiled":"11/10/2018","vin":"5XYZU3LB1EG","components":"STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"INCIDENT OCCURRED ON I-65. MY HUSBAND AND I WERE TRAVELING HOME FROM A QUICK ROAD TRIP. WHILE PASSING ANOTHER VEHICLE AT 75MPH, OUR SANTE MADE A WEIRD NOISE, THEN LOUD SOUND AND WENT DEAD. MY HUSBAND FOUGHT TO CONTROL THE CAR, BARELY AVOIDED A POSSIBLE FATAL CRASH. WE CALLED HYUNDAI ROADSIDE ASSISTANCE AND WAS TOLD THEY ONLY TOW 47 MILES. THE NEAREST DEALER WAS 50 MILES AWAY. WE WERE LEFT STRANDED, NO SERVICE OR TOW TRUCK FROM HYUNDAI SHOWED UP. HAD TO CALL FAMILY TO COME GET US (NEARLY 3 HOURS AWAY). WE HAD TO RENT A UHAUL AUTO TRANSPORT AND TRUCK TO RECOVER OUR CAR ON THE SIDE OF I-65, HEADING TO OUR HOMETOWN, WE WERE STRANDED IN VERBENA, AL. HYUNDAI FINALLY TOWED CAR TO DEALERSHIP ONCE IN HOMETOWN, WAS TOLD BY SERVICE TECH THAT OUR CAR HAD \"CATASTROPHIC ENGINE DAMAGE AND A NEW ENGINE HAS BEEN ORDERED, AT NO CHARGE, DUE TO OUR CAR WAS PART OF THE RECALL. WAS TOLD WE \"MIGHT\" BE REIMBURSED FOR OUR INCURRED EXPENSE OF HAVING TO TOW THE CAR OURSELVES. WE PURCHASED THE CAR BRAND NEW, WITH AN ADDED ROADSIDE ASSISTANCE PACKAGE, WHICH WE WERE ASSURED WE'D NEVER BE STRANDED, WHICH PROVED A USELESS SALES PLOY. 3 DISABLED PERSONS AND A HIGHWAY PATROL OFFICER HAD TO MANUALLY LOAD THE CAR ONTO THE AUTO TRANSPORT, ONE OF WHICH FELL ON THE ROAD AND CUT THEIR KNEE. WHY IS ADDITIONAL ROADSIDE ASSISTANCE OFFERED WHEN THE DEALERSHIP NEGLECTED TO INFORM US THAT THERE WAS ONLY A 47 MILE TOWING RADIUS. WE WERE ASSURED THAT \"WE'D BE COVERED NO MATTER WHERE WE MIGHT TRAVEL. WE HAVE A RENTAL, WHICH RESULTED IN US PAYING A DEPOSIT OUT OF OUR OWN POCKET, \"THAT SHOULD BE REFUNDED UPON RETURN OF THE RENTAL\". FULL REIMBURSEMENT AND OR A NEW CAR SHOULD BE OFFERED, DUE TO THE CATASTROPHIC ENGINE DAMAGE (THE TERM THE HYUNDAI SERVICE TECH USED) THAT OCCURRED TO OUR 2014 SANTA FE SPORT WITH LESS THAN 53,000 MILES. THANKS HYUNDAI ROADSIDE ASSISTANCE FOR LEAVING US STRANDED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11143007,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2018","dateComplaintFiled":"10/26/2018","vin":"5XYZU3LB5EG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"I HAD 2 ISSUES WITH THIS VEHICLE AND I BELIEVE THAT THESE MIGHT BE A COMMON RECALL ISSUE. THE BACK UP CAMERA ON MY HYUNDAI SANTA FE 2014 SPORT STOPPED WORKING ENTIRELY I COULD STILL DRIVE MY CAR BUT IT THE SCREEN TURNS BLUE WHEN I PUT IT IN REVERSE. AND I HAD ANOTHER ISSUE I USED MY EMERGENCY BREAK IN MY CAR AND  THE BREAKS JAMMED, I DID DRIVE MY CAR BECAUSE IT WASN'T COMPLETELY LOCKED UP IT WAS JAMMED AND IT CAUSED MY REAR BREAKS AND ROTORS TO GET SO HOT THAT THEY WERE SMOKING, AT THAT POINT I DID HAVE TO GET MY CAR TOWED BECAUSE I DODNT WANT TO RISK A FIRE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11141394,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2018","dateComplaintFiled":"10/19/2018","vin":"5XYZTDLB4EG","components":"EXTERIOR LIGHTING,AIR BAGS,UNKNOWN OR OTHER","summary":"SE COMPR EL VEHCULO HA TENIDO DOS RECALL SE HA LLEVADO A TODOS LOS MANTENIMIENTOS RUTINARIOS AHORA AIRBAG LIGHT SUPUESTAMENTE NO SURVEN LOS AIRBAGS AND A /C PRENDE CUANDO LE DA LA GANA YA ESTAMOS CANSADO DE AGUANTAR LOS MALOS SERVICIOS DE LA HYUNDAI","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11141015,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2018","dateComplaintFiled":"10/17/2018","vin":"5XYZTDLBXEG","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 45 MPH ON A RAMP TO ENTER A TURNPIKE, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART. WHEN THE CONTACT SLOWLY DEPRESSED THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE FAILURE RECURRED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE DRIVEN TO A SERVICE STATION AND WAS TOWED TO SUSSMAN HYUNDAI & GENESIS (1645 EASTON ROAD, WILLOW GROVE, PENNSYLVANIA 19090, (215) 392-9020). THE DEALER DIAGNOSED THAT THE FAILURE WAS RELATED TO A TIMING JUMP AND AN EXCESS OF SLUDGE IN THE ENGINE. THE DEALER SUGGESTED THAT THE ENGINE SLUDGE CAUSED THE FAILURES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11141084,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2018","dateComplaintFiled":"10/17/2018","vin":"5XYZU3LA5EG","components":"SUSPENSION,ENGINE","summary":"THE TRUCK SMELL LIKE BURN AND IS NOT GIVE POWER AND FEELS LIKE SHAKING AND PUSHING","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11139368,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2018","dateComplaintFiled":"10/09/2018","vin":"5XYZU3LB7EG","components":"POWER TRAIN","summary":"CAR JERKS ON ACCELERATION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11130280,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2018","dateComplaintFiled":"09/18/2018","vin":"5XYZU3LB3EG","components":"ENGINE","summary":"MY CAR STARTED MAKING A WEIRD HUMMING SCREECHING NOISE AND THEN THE NEXT DAY IT WOULD NOT START.  FOUND OUT THE BEARINGS HAVE FAILED AND CAUSED COMPLETE ENGINE FAILURE.  ITS THE SAME PROBLEM WITH YOUR 2011-2013 MODELS SO THE 2014 SHOULD BE INCLUDED IN THAT RECALL.  WE HAVE SPENT TONS OF MONEY KEEPING THE CAR UPDATED ON MAINTENANCE FOR COLLEGE AND THIS IS COMPLETELY INAPPROPRIATE FOR A 2014 TO HAVE THIS HAPPEN.  THE VEHICLE WAS IN MOTION WHEN THE FIRST NOISE WAS NOTICED THEN PARKED IMMEDIATELY THANK GOODNESS AT HER DORM WHERE THE CAR, THEN WOULD NOT START THE NEXT DAY AND WAS TOWED.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11118150,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2018","dateComplaintFiled":"08/06/2018","vin":"5XYZW3LA0EG","components":"STEERING,SUSPENSION","summary":"THE CAR WILL NOT STAY ALIGNED. EVERY 1,000 MILES OR SO, THE STEERING GETS WILDLY OUT OF ADJUSTMENT AND CAUSES THE CAR TO DRIFT ALL OVER THE ROAD. IT IS FRIGHTENING TO DRIVE, ESPECIALLY IN DENSE TRAFFIC AT HIGHWAY SPEED. IT IS IMPOSSIBLE TO MAINTAIN A STRAIGHT LINE WITH THE CAR. AT TIMES, THE STEERING WHEEL MUST BE AIMED FAR TO THE LEFT TO GO STRAIGHT. MOMENTS LATER, WITH NO WARNING, THE CAR DIVES TO THE LEFT AND THE WHEEL MUST BE HELD TO THE RIGHT. 'STRAIGHT' ON THE STEERING WHEEL IS NEVER STRAIGHT ON THE ROAD. THIS CONDITION IS HIGHLY INCONSISTENT AND SEEMS IRREPARABLE. THE VEHICLE HAS BEEN ALIGNED 8+ TIMES BY DIFFERENT SHOPS AND IT CONTINUES TO 'RESET ITSELF' BACK TO THIS NEARLY UNDRICEABLE CONDITION. THE FIRST INSTANCE WAS AT 4,100 MILES. THE VEHICLE NOW HAS 51,000 MILES. THE CONDITION IS THE SAME REGARDLESS OF THE SPEED, ROAD SURFACE, ROAD TYPE, OR CROWN IN THE ROADWAY. YOU CAN HEAR MANY CREAKS AND SOUNDS AND FEEL THE BODY OF THE VEHICLE FLEXING SIGNIFICANTLY AS YOU DRIVE. IT IS MY BELIEF THAT THERE IS A STRUCTURAL DEFECT MAKING THE CAR UNSAFE TO OPERATE BOTH FOR THE STEERING AND SUSPENSION SYMPTOMS AND ALSO REGARDING ITS CRASHWORTHINESS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11115741,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2018","dateComplaintFiled":"08/04/2018","vin":"","components":"ENGINE","summary":"I PURCHASED USED 2014 HYUNDAI SANTA FE SPORT ON 8/31/2016 WITH CASH.  IN FEBRUARY 2018 WHILE DRIVING IN HIGH SPEED LANE ACCELERATING TO PASS THE RPMS WENT RED AND LOUD BANG, WITH SMOKE FILLING CABIN THROUGH VENTS.  I WAS ABLE TO CROSS 3 LANES OF TRAFFIC RUN AWAY FROM CAR CALLED HYUNDAI 24HR TOWING.  THEY QUICKLY PICKED ME UP AND CAR GAVE ME KEYS TO LOANER NO QUESTIONS ASKED, THEN IN1 WEEK THEY GAVE CAR BACK WITH BRAND NEW 2017 ENGINE.  I WAS THRILLED.   THEN ON JULY 10 DRIVING UP HILL SAW SMOKE IN REAR VIEW MIRROR GOING ABOUT 35 MPH.  I WENT TO PULL OVER AND HEAD HOME BUT BRAKES WENT TO FLOOR AND POWER STEERING WAS SHOT.  I WHIPPED IT INTO PARK AND LOOKED UP TO ENTIRE WINDSHIELD BLOCKED WITH BLACK SMOKE AND ORANGE FLAMES.   I GRABBED MY PURSE AND COULDN'T GET OUT BECAUSE I HAD FORGOTTEN ABOUT SEATBELT.   UNDID THAT GRABBED PHONE AND SPRINTED FOR MY LIFE AS THERE WERE NUMEROUS EXPLOSIONS.  VEHICLE BURNED TO FRAME.   IT WAS STILL UNDER BUMPER TO BUMPER WARRANTY BUT THE BUMPERS WERE GONE! THANKS BE TO GOD THAT MY HANDICAPPED HUSBAND HAD DECLINED TO COME WITH ME.  I HAD A RENTAL FROM INSURANCE AT NO COST, HYUNDAI WANTS ALL PAPERWORK ON CAR WHICH BURNED WITH IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11112056,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2018","dateComplaintFiled":"07/17/2018","vin":"5XYZW3LA7EG","components":"UNKNOWN OR OTHER","summary":"ON 7/17/18, MY SUNROOF SHATTERED WITHOUT WARNING, WHILE GOING THE SPEED LIMIT, 55MPH. THERE WERE NO CARS IN FRONT OF ME AND NOTHING ABOVE ME. THE GLASS PROJECTED OUTWARD, CONFIRMING THAT NOTHING FELL FROM THE SKY OR CAME UP FROM THE ROAD AS GLASS WOULD HAVE BLOWN DOWN OR TO THE REAR IF IT HAD BEEN IMPACTED BY AN OBJECT.  I HAVE FILED A REPORT WITH HYUNDAI'S NATIONAL CUSTOMER SERVICE LINE AND FILING A COMPLAINT HERE IN HOPES SOMETHING IS DONE ABOUT THIS SCARY ISSUE. RESEARCH HAS SHOWN MULTIPLE REPORTS AND A LAWSUIT OF THIS HAPPENING, UNPROVOKED AND COULD CAUSE AN ACCIDENT OF SERIOUS HARM IF NOT INVESTIGATED. THANKFULLY THE LINER PROTECTED ME FROM THE FALLING GLASS AND THE CAR BEHIND ME SLOW DOWN AFTER THE EXPLOSION IF GLASS ALLOWING ME TO EXIT THE HIGHWAY SAFELY. PLEASE INVESTIGATE BEFORE SOMEONE IS SERIOUSLY INJURED FROM THIS UNEXPECTEDLY HAPPENING TO THEM. CAR MANUFACTURERS NEED TO BE HELD ACCOUNTABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11105401,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2018","dateComplaintFiled":"07/03/2018","vin":"5XYZU3LA7EG","components":"STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM","summary":"AFTER DRIVING THE VEHICLE 15 MILES ON THE HIGHWAY, WE DROVE ON RESIDENTIAL STREET FOR ABOUT 1.5 MILES. AS I WAS TURNING INTO A PARKING STRUCTURE THE ENGINE STOPPED AND THE VEHICLE LOST POWER. I GLIDED THE VEHICLE TO A RED ZONE NO PARKING AREA ON THE STREET AND STOPPED THE VEHICLE. BLACK SMOKE QUICKLY APPEARED FROM UNDER THE HOOD AND FLAMES QUICKLY APPEARED. THE FRONT OF THE VEHICLE SOON BECAME ENGULFED IN FLAMES SHOOTING 4-6 FEET HIGH. THE FIRE DEPARTMENT ARRIVED AND SPRAYED THE FRONT OF THE VEHICLE WITH A FOAM FIRE RETARDANT. THEN THEY CUT THE HOOD LATCH AND OPEN THE HOOD. THE ENTIRE ENGINE COMPARTMENT, WINDSHIELD AND THE FRONT PASSENGER AREA WERE COMPLETELY DESTROYED. THE VEHICLE WAS MELTED TO THE STREET AND THE TOW DRIVER HAD TO SMASH IT LOOSE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11093478,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2018","dateComplaintFiled":"05/12/2018","vin":"5XYZT3LB3EG","components":"UNKNOWN OR OTHER","summary":"I RECENTLY PURCHASED THE CAR AND NOTICED THE BACK PASSANGER DOOR DOES NOT OPEN FROM THE INSIDE. THE LEFT SIDE OPENS FROM THE INSIDE BUT NOT THE RIGHT SIDE. I WAS INSTRUCTED TO TAKE IT TO A HYUNDAI DEALER TO SEE IF THEY COULD HELP. HAVEN'T DONE SO YET, BUT WANTED TO KNOW IF YOU COULD HELP FIRST WITH INSTRUCTIONS. VEHICLE WAS NOT IN MOTION AND MOTOR WAS TURNED OFF.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11092317,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2018","dateComplaintFiled":"05/07/2018","vin":"5XYZU3LA0EG","components":"UNKNOWN OR OTHER","summary":"CAR ALARM SYSTEM REPEATEDLY AND RANDOMLY GOES OFF WHILE STATIONARY IN DRIVEWAY WITHOUT PROVOCATION OR INTERFERENCE OF ANY TYPE. REASON(S) UNKNOWN TO MECHANICS.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11082401,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2018","dateComplaintFiled":"04/01/2018","vin":"5XYZWDLA7EG","components":"ENGINE","summary":"ENGINE LACKS POWER AND IS DANGEROUS TO DRIVE, ISSUE IS REPEATABLE WHEN IN ECO MODE AND ENGINE WILL LOSE ALL POWER AND TAKE 40 SECONDS OR MORE TO REACH 60MPH. HAPPENS IN NON-ECO MODE AS WELL. IF YOU TURN OFF VEHICLE AND TURN BACK ON, PROBLEM WILL GO AWAY FOR AWHILE AND RETURN. PEOPLE HAVE SAID IT IS AN ISSUE WITH THE ELECTRONIC WASTEGATE CAUSING THE ENGINE TO LOSE POWER AND BECOME DANGEROUS FOR TRYING TO ACCELERATE FROM A STOP INTO TRAFFIC/ TYPICAL CITY DRIVING.     WE HAVE TAKEN IT INTO HYUNDAI 9 TIMES AND THEY HAVE REPLACED THE PCM, TURBO, PROGRAMMING AND VARIOUS OTHER THINGS TRYING TO SOLVE THE ISSUE AND THERE IS CURRENTLY STILL NO SOLUTION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11075510,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2017","dateComplaintFiled":"02/28/2018","vin":"5XYZT3LBXEG","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO RICART HYUNDAI IN COLUMBUS, OHIO WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE DEPOSITED INTO THE ENGINE, WHICH CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 82,000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11062637,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2017","dateComplaintFiled":"01/13/2018","vin":"","components":"ENGINE","summary":"I OWNED A 2014 SANTA FE SPORT. IT WAS BLOWING BLACK SMOKE OUT OF THE EXHAUST. I WOULD BRING IT IN FOR AN OIL CHANGE AND THEY WOULD TELL ME THE OIL WAS BONE DRY. THEY COULD NOT SEE WHERE THE OIL LEAK WAS, I HAD NO SPOTS IN MY DRIVEWAY. THE LOW OIL LIGHT NEVER CAME ON. THE TIME BETWEEN OIL CHANGE AND NO OIL LEFT WAS ABOUT 3 WEEKS. I BROUGHT IT IN, THEY TOLD ME I HAD AN OIL CLOG AND NEEDED A NEW MOTOR. I FILLED IT WITH OIL AND DROVE IT HOME. THE NEXT DAY I WAS DRIVING IT TO MY MECHANIC, STOPPED AT A CONVIENANCE STORE ON THE WAY. SHUT OFF THE MOTOR, WHILE IN LINE, SOMEONE YELLED, \"YOUR CAR IS ON FIRE\" I LOOKED OUT IT WAS FULLY INGOLFED FROM THE PASSENGER SIDE UNDER THE HOOD. A COMPLETE LOSS, AND HYUNDAI WOULD NOT STAND BEHIND IT. 3 MONTHS LATER, GOT A \"RECALL NOTICE\" SAID \"ENGINE\" THE HYUNDAI HAD 42 THOUSAND MILES. EVERY WHERE I LOOK FOR A RECALL NOTICE ON THIS VEHICLE CAN'T SEEM TO FIND THE ONE I AM REFERENCING EXCEPT ON THIS SITE. AFTER 17 ENGINE COMPLAINTS, WHY ARE THERE NO INVESTIGATIONS, OR CLASS ACTION SUITS?  OH AND THE \"BLUE LINK\" MONTHLY REPORTS NEVER REPORTED ANYTHING WRONG. EVEN AFTER THE FIRE, THE REPORT REPORTED THAT ALL SYSTEMS WERE GOOD EVEN MY TIRE PRESSURE. FUNNY, BECAUSE I WATCHED THOSE BLOW UP!","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11056355,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2017","dateComplaintFiled":"12/25/2017","vin":"5XYZW3LA9EG","components":"POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"ENGINE STARTED TO MAKE CLICKS AND CAR IMMEDIATELY STALLED GETTING OFF THE FREEWAY. HAD TO BE STOPPED, PARKED BEFORE I REGAINED ENGINE POWER. THIS HAPPENED AROUND 22,800 MILES. HAPPENED AGAIN ON THE WAY TO DEALER AND WITH DEALER SERVICE STAFF.  DIAGNOSED AS DEFECTIVE TURBO ASSEMBLY THAT WAS REPLACED. SHORTLY AFTER I PICKED THE CAR FROM THE SHOP, I NOTICED SAME CLICKING NOISE AGAIN AND CAR ALSO ACCELERATED ON IT'S OWN WHEN MY FOOT WAS NOT ON THE BREAK. THIS HAPPENED INTERMITTENTLY. THE CAR RETURNED TO THE SHOP AND I WAS TOLD THAT THERE IS DAMAGE IN THE ENGINE AND THE ENGINE WAS REPLACED. WHEN I WENT TO PICK UP THE CAR I NOTICED OIL DRIPPING BELOW IT. CAR WAS INSPECTED AGAIN AND I WAS INFORMED THAT THE TRANSMISSION ASSEMBLY IS CRACKED AND WILL NEED TO BE REPLACED. THE CAR IS STILL AT THE SHOP.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11056356,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2017","dateComplaintFiled":"12/25/2017","vin":"5XYZW3LA9EG","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"ENGINE STARTED TO MAKE CLICKS AND CAR IMMEDIATELY STALLED GETTING OFF THE FREEWAY. HAD TO BE STOPPED, PARKED BEFORE I REGAINED ENGINE POWER. THIS HAPPENED AROUND 22,800 MILES. HAPPENED AGAIN ON THE WAY TO DEALER AND WITH DEALER SERVICE STAFF. DIAGNOSED AS DEFECTIVE TURBO ASSEMBLY THAT WAS REPLACED. SHORTLY AFTER I PICKED THE CAR FROM THE SHOP, I NOTICED SAME CLICKING NOISE AGAIN AND CAR ALSO ACCELERATED ON IT'S OWN WHEN MY FOOT WAS NOT ON THE BREAK. THIS HAPPENED INTERMITTENTLY. THE CAR RETURNED TO THE SHOP AND I WAS TOLD THAT THERE IS DAMAGE IN THE ENGINE AND THE ENGINE WAS REPLACED. WHEN I WENT TO PICK UP THE CAR I NOTICED OIL DRIPPING BELOW IT. CAR WAS INSPECTED AGAIN AND I WAS INFORMED THAT THE TRANSMISSION ASSEMBLY IS CRACKED AND WILL NEED TO BE REPLACED. THE CAR IS STILL AT THE SHOP.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11047961,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2017","dateComplaintFiled":"11/22/2017","vin":"5XYZT3LB3EG","components":"ENGINE","summary":"ON 11/13/17 I DROPPED MY VEHICLE OFF AT A LOCAL MECHANIC FOR A ROUTINE OIL CHANGE AND TO ASK HIM TO TRY AND DIAGNOSES THE KNOCKING NOISE.  THE MECHANIC REPORTED BACK THAT HE THOUGHT IT WAS A BEARING WITHIN THE MOTOR DID NOT RECOMMEND ME DRIVING THE VEHICLE AS IT COULD POTENTIALLY BLOW OUT THE SIDE OF THE ENGINE BLOCK AND SEIZE THE MOTOR COMPLETELY.  AT THIS POINT I HAD THE VEHICLE TOWED TO A LOCAL HYUNDAI DEALER FOR A DIAGNOSTIC.  THE DIAGNOSTIC RESULTED IN THE DEALERSHIP INFORMING US THAT THAT MY ENTIRE ENGINE NEEDED TO BE REPLACED. THE DEALERSHIP REACHED OUT TO HYUNDAI MOTOR AMERICA IN AN ATTEMPT TO TRY AND HAVE THE ENGINE COVERED UNDER WARRANTY OR RECALL NOTICE.  THIS REQUEST WAS ULTIMATELY DENIED BECAUSE I WAS NOT THE ORIGINAL OWNER AND THEREFORE WAS NOT ENTITLED TO THE 100,000 MILE WARRANTY BUT WAS ALSO INFORMED THAT MY VIN DID NOT QUALIFY FOR THE RECALL FROM EARLIER IN 2017 FOR THIS ISSUE. THE RECALL WAS RELEASED EARLIER IN 2017 FOR THE 2.4 MOTOR IN 2013 AND 2014 SONATA AND SANTA FE SPORT VEHICLES.  THEY WERE BEING RECALLED DUE TO ENGINE FAILURES CAUSED BY A MACHINING ISSUE THAT CAUSED BEARING WEAR AND THEN PREMATURE ENGINE FAILURE.  I WAS TOLD THAT MY VIN NUMBER WAS NOT ON THE RECALLED LIST AND THEREFORE WOULD NOT BE COVERED AND THAT WAS ALL THE INFORMATION ANYONE COULD PROVIDE TO ME.  UPON ATTEMPTING TO ESCALATING MY CONCERNS AT THE DEALERSHIP LEVEL WAS WAS TOLD THAT THERE WAS NOTHING ELSE THAT COULD BE DONE AND I WAS INSTRUCTED TO REACH OUT TO HYUNDAI MOTOR AMERICA AND FILE A CASE AND REPORT BACK TO THE DEALERSHIP.I WAS INFORMED BY THE AGENT AT HYUNDAI MOTOR AMERICA THAT MY CASE WAS ALREADY MARKED AS A FINAL DECISION AND THAT NOTHING COULD BE DONE.  THE ONLY THING I COULD DO WAS REACH OUT TO HYUNDAI MOTOR AMERICA VIA EMAIL OR WRITTEN LETTER.  THE ESTIMATE TO REPAIR MY VEHICLE WITH A REFURBISHED MOTOR IS $7,867.66 OR A TRADE IN VALUE OF $3000.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11040655,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2017","dateComplaintFiled":"10/27/2017","vin":"5XYZT3LB6EG","components":"UNKNOWN OR OTHER","summary":"TAKATA RECALL, I WAS FAILED TO BE NOTIFIED ABOUT THE RECALL ON MY VEHICLE FOR MY HOOD LATCH BEING DEFECTIVE. JUNE 5, 2017 WAS WHEN THEY HAD DETERMINED THE RECALL BUT NEVER NOTIFIED ME. I RECEIVED A LETTER IN THE MAIL FROM A LAWYER ABOUT TAKATA HAVING A RECALL ON AIRBAGS, SO I DECIDED TO CHECK ANY RECALL INFORMATION ONLINE ON 10/27/17 AND FOUND THAT IT WAS NOT THE AIRBAG BUT IT WAS THE HOOD LATCH THAT IS BEING RECALLED. THE INFORMATION IS STATING THE HOOD LATCH WILL BECOME LOOSE AND CAUSE THE HOOD TO OPEN WILL DRIVING WHICH IS VERY HAZARDOUS CONSIDERING I HAVE A NEWBORN ON BOARD. THE RECALL NUMBER IS  NHTSA 17V358000, MANUFACTURER  163","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11033095,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2017","dateComplaintFiled":"10/12/2017","vin":"5XYZU3LBXEG","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE MADE A SHRIEKING NOISE AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO HYUNDAI OF SLIDELL IN SLIDELL, LA, 985-641-0671. THE DEALER DIAGNOSED THAT A PIECE OF METAL WAS IN THE OIL AND CLOGGED THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V358000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *BF  UPDATED 7/27/18*JB  *AS","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11032575,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2017","dateComplaintFiled":"10/09/2017","vin":"5XYZT3LBXEG","components":"ENGINE","summary":"I WAS DRIVING MY CAR ON THE HIGHWAY GOING 75 MILES AN HOUR WHEN MY ENGINE JUST SEIZED UP AND SHUT DOWN.  IT WOULDN'T START BACK UP. I HAD IT TOWED TO THE DEALER AND I HAVE METAL SHAVINGS IN MY OIL PAN AND MY ENGINE IS SEIZED UP. THERE IS A RECALL ON THIS MAKE, MODEL AND ENGINE FOR THE EXACT SAME PROBLEM BUT THE RECALL DATES ARE FROM 6/28/2012- 6/31/2014 AND MY CAR WAS PRODUCED ON 6/9/2014. 9 DAYS OUTSIDE THE RECALL WINDOW AND THEY ARE NOT COVERING MY CAR OR MY CLAIM. THE DEALER EVEN SAID I HAD THE PROBLEM THAT WAS IN THE RECALL AND THEY DO NOT UNDERSTAND WHY HYUNDAI ISN'T COVERING IT. MY CAR CLEARLY HAS THE SAME PROBLEM AS IN THE RECALL CAMPAIGN 162 AND HYUNDAI ISN'T COVERING IT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11030404,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2017","dateComplaintFiled":"09/28/2017","vin":"5XYZWDLA5EG","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"MY VEHICLE WAS INVOLVED IN THE ENGINE RECALL WHICH CAUSED THE VEHICLE TO COMPLETELY SHUT DOWN DUE TO ENGINE FAILURE.  AFTER HAVING THE ENGINE REPLACED BY A HYUNDAI DEALERSHIP, THE VEHICLE CONTINUES TO INTERMITTENTLY LOOSE POWER WITHOUT NOTICE.  ALTHOUGH, THE TACHOMETER READS 7000 RPM, THE SPEED IS 20 MPH WITH THE PEDAL TO THE FLOOR BOARDS.  THIS HAPPENS WITHOUT NOTICE AND HAS HAPPENED ON INTERSTATE HIGHWAYS WITH CARS SPEEDING BUY!  WE HAVE TO PULL OVER AND SHUT IT OFF AND THEN RESTART.  THEN IT WILL BE FINE TIL NEXT THE NEXT TIME.  THE LOCAL  HYUNDAI DEALERSHIP HAS NOT BEEN ABLE TO CORRECT THE PROBLEM ALTHOUGH THEY HAVE REPLACED SEVERAL THINGS.  IT IS AN ONGOING PROBLEM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11014580,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2017","dateComplaintFiled":"08/11/2017","vin":"","components":"ENGINE","summary":"WHILE ON A FAMILY ROAD TRIP, MY SANTA FE STARTED CLATTERING AND MAKING NOISE.  IT HAD BEEN RUNNING FINE AND NO INDICATOR LIGHTS WERE ON.  THE CAR JUST QUIT IN THE MIDDLE AND WE HAD TO COAST TO SAFETY ON THE SIDE OF THE ROAD WHERE WE WAITED FOR HOURS FOR HYUNDAI ROADSIDE ASSISTANCE TO TOW US TO THE LOCAL DEALERSHIP.  THE ENGINE IS BLOWN DUE TO A RECALL.  IT HAS NOW BEEN LONGER THAN 60 DAYS AND HYUNDAI DOES NOT HAVE AN ENGINE TO REPLACE IT.  I HAVE LEARNED THAT THERE IS NOW A SECOND RECALL INVOLVING A FAULTY HOOD LATCH WHICH IS ALSO A SAFETY HAZARD.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11014264,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2017","dateComplaintFiled":"08/10/2017","vin":"5XYZU3LB1EG","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. PRIOR TO THE FAILURE, THE VEHICLE MADE A CLICKING SOUND COMING FROM THE ENGINE. FURTHERMORE, THE VEHICLE LOST POWER COMPLETELY AND THE CONTACT COASTED THE VEHICLE TO THE RIGHT SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO PUENTE HILLS HYUNDAI LOCATED IN INDUSTRY, CALIFORNIA. THE DEALER STATED THAT THE ENGINE BLOCK MOTOR NEEDED TO BE REPLACED AND THAT THE CONTACT WOULD BE FINANCIALLY RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING), WHICH HE STATED WAS DIRECTLY RELATED TO THE FAILURE AS OUTLINED IN THE RECALL. THE FAILURE MILEAGE WAS 65,879.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11006178,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2017","dateComplaintFiled":"07/18/2017","vin":"5XYZU3LB7EG","components":"ENGINE","summary":"THIS VEHICLE IS SUPPOSED TO BE A PART OF A MAJOR RECALL WHICH WAS TO HAVE BEGAN IN MAY OF 2017. IT IS NOW JULY AND NOT A WORD FROM HYUNDAI OR THE DEALER. I THINK THEY ARE SOMEHOW HOPING THIS WILL GO AWAY, BUT REPLACING AN ENGINE IS A MAJOR ISSUE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11003291,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2017","dateComplaintFiled":"07/06/2017","vin":"5XYZUDLBXEG","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE WISUP HYUNDAI DEALER INFORMED THE CONTACT THAT THERE WERE NO PARTS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11002528,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2015","dateComplaintFiled":"06/30/2017","vin":"5XYZUDLBXEG","components":"POWER TRAIN,ENGINE","summary":"MY VEHICLE EXHIBITS ALL OF THE ISSUES ASSOCIATED WITH  NHTSA CAMPAIGN NUMBER 17V-226. I HAVE CONTACTED HYUNDAI NUMEROUS TIMES AND MY REQUESTS KEEP GETTING IGNORED. I DON'T KNOW WHAT COURSE OF ACTION I CAN PURSUE FROM THIS POINT FORWARD. I CAN BE REACHED AT [XXX] OR [XXX].  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11001329,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2017","dateComplaintFiled":"06/26/2017","vin":"5XYXZUDLB0E","components":"AIR BAGS,SERVICE BRAKES,ENGINE","summary":"I HAVE RECENTLY RECEIVED A SAFETY RECALL NOTICE FROM HYUNDAI FROM NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT FOR THE HYUNDAI SANTE FE SPORT 2014, SUV.  THE PROBLEM ON THE LETTER STATES THERE ARE PROBLEMS IN THE MANUFACTURING OF THE ENGINE, PRE-MATURE BEARING WEAR IN THE MOTOR AND THE BEARING CAN FAIL, AND VEHICLE COULD STALL WHILE IN MOTION, INCREASING RISK OF CRASH.      I AM TAKING THE VEHICLE TO HYUNDAI DEALERSHIP TODAY.  THE VEHICLE IS MAKING A KNOCKING NOISE FROM THE ENGINE THAT INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES.  I DRIVE THE VEHICLE ON THE HIGHWAY SO THIS IS VERY DANGEROUS AND JUST STARTED TO HEAR IT LAST NIGHT. IT HAS STARTED TO REDUCE POWER WHEN GAS IS ACCELERATED AND RPM INCREASE AND HESITATION OF VEHICLE MOVING FORWARD WHEN PUSHING DOWN ON GAS PEDAL.      THIS VEHICLE HAS BEEN UNSAFE TO DRIVE AND I AM A MOTHER OF A 4 YEAR OLD SON, WE BOUGHT THE CAR ORIGINALLY FOR SAFETY.  I AM DISSAPOINTED IN THIS VEHICLE AS IT WAS UNSAFE FOR ME AND MY FAMILY TO DRIVE IN.  I ALSO UTILIZE THE VEHICLE FOR WORK AND IT IS UNSAFE TO DRIVE.  I WILL ALSO HAVE TO DEAL WITH FIGURING OUT TRANSPORTATION WHEN DEALING WITH HYUNDAI DEALERSHIP.      I AM UNCLEAR OF THE OUTCOME AT THIS MOMENT, BUT VERY DISSATISFIED WITH THIS VEHICLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10995811,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2017","dateComplaintFiled":"06/19/2017","vin":"","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I HAVE 2014 SANTA FE SPORT WITH 2.4 ENGINE, AND HAVE A SERIOUS HESITATION PROBLEM. IT HAPPENS QUITE OFTEN WHEN WAITING AT LIGHT TO MAKE A LEFT TURN. WHEN TRAFFIC ALLOWS ME TO GO, THE CAR WILL START THE TURN THEN IT FEELS LIKE THE ENGINE DIES FOR ABOUT 2 OR 3 SECONDS THEN KICKS IN AND I AM ABLE TO COMPLETE THE TURN.  THIS IS VERY SCARY WHEN THERE IS TRAFFIC COMING AT ME.  I AM VERY WORRY THAT ONE DAY I WILL HAVE AN ACCIDENT BECAUSE OF THE SERIOUS HESITATION PROBLEM.    IT ALSO HESITATES IT WHEN DRIVING WITH THE FLOW OF TRAFFIC AND WHEN I WANT TO SPEED UP LITTLE BIT, IT DOES NOT ACCELERATE BUT KINDA BOGGES DOWN.  I HAVE TO PUSH THE GAS PEDDLE DOWN FAST AND THEN LET IT UP AND THEN I CAN ACCELERATE TO THE SPEED I WANTED TO GO.    I HAVE TAKEN THE CAR TO THE DEALER 2 TIMES AND THEY COULD NOT SOLVE THE THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10995289,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2017","dateComplaintFiled":"06/15/2017","vin":"5XYZU3LA9EG","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER JOHN ONEILL JOHNSON HYUNDAI MERIDIAN MISSISSIPPI   WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10994613,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2017","dateComplaintFiled":"06/13/2017","vin":"5XYZU3LB2EG","components":"ENGINE","summary":"WHEN TRADING IN MY VEHICLE THE DEALERSHIP TAKING THE TRADE WOULD NOT GIVE ME THE FULL  TRADE-IN VALUE BECAUSE OF THE OPEN RECALL.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10993788,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2017","dateComplaintFiled":"06/07/2017","vin":"5XYZU3LB3EG","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE MANUFACTURER PROVIDED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE A REMEDY AND PARTS WITHIN A REASONABLE TIME FRAME. THE CONTACT EXPERIENCED CATASTROPHIC ENGINE FAILURE AND THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS (1. SHOCKLEY HONDA, 7400 SHOCKLEY DR, FREDERICK, MD 21704, (301) 694-5400 AND 2. HERITAGE HONDA PARKVILLE, (410) 882-3000), BUT THE FAILURE COULD NOT BE REPLICATED OR DIAGNOSED. THE VEHICLE CONTINUED TO STALL FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ESCALATED THE CONCERN. THE VEHICLE REMAINED AT THE DEALER AWAITING A REMEDY. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]}]}