{"count":46,"message":"Results returned successfully","results":[{"odiNumber":11764536,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2026","dateComplaintFiled":"09/15/2026","vin":"KM8JECD14RU","components":"FORWARD COLLISION AVOIDANCE","summary":"On Monday, 09/14/2026 at approximately 10:15am Mountain Time Utah State Route 36, North-bound. -- I was driving straight, approximately 60mph on dry road on a sunny day. There was no other traffic on the road either ahead, alongside, or behind me and no oncomming traffic. The Automatic Emergency Braking engaged, the emergency braking indicator flashed on the dashboard and the car slowed way down and then it just stopped engaging and the car rolled freely. I believe that the forward collision warning also sounded.   NOTE-- this is not the first time this has happened to me. It has happened at least 3 to 4 times over the past two years since we leased the vehicle. I have asked the dealership service department to look at it, but they state that they can find no indication of any problem and that they have been unable to reproduce the event.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11761841,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2025","dateComplaintFiled":"09/03/2026","vin":"KM8JECD11RU","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Hyundai Tucson. The contact stated that while operating the vehicle, the horn pad was pressed; however, the sound coming from the horn was extremely low. The vehicle was not yet repaired. The local dealer was notified of the failure, and an appointment was scheduled for the repair. The contact stated that the horn had been replaced twice for the same failure. The manufacturer was notified of the failure. The failure mileage was 12,907.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11759594,"manufacturer":"Hyundai Motor America","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/27/2026","dateComplaintFiled":"08/25/2026","vin":"KM8JECD10RU","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I was driving at a low speed (10-15mph) with a safe distance between me and the vehicle in front of me when the semi truck in front came to an abrupt stop. I reacted appropriately by pressing on the brake, however, my car accelerated into the vehicle instead. None of the emergency brake systems activated including the automatic emergency braking and front collision warning, which lead to my car driving into the semi-truck.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11758751,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2026","dateComplaintFiled":"08/22/2026","vin":"KM8JCCD11RU","components":"UNKNOWN OR OTHER","summary":"2024 Hyundai Tucson SEL Convenience Hybrid Recall:Hyundai Campaign 290/NHSTA 23V-187 (subsequent Tucson tow harness fire recalls) My vehicle was brought into an authorized Hyundai dealership to address the safety hazard associated with the accessory tow hitch wiring harness recall.  The dealership resolved the immediate fire hazard by completely disconnecting and removing the functional trailer wiring harness from my vehicle.  My physical repair invoice explicitly states: \"repair complete-disconnected the positive connector and removed OEM harness from the vehicle, installing a dust cap.\" No replacement harness was installed. Because this physical removal occurred, Hyundai's internal corporate warranty system has offically marked the safety recall as \"Closed\" and completed for my VIN.  However, the manufacturer has failed to provide a safe, functional remedy to restore the vehicle's advertised and purchased towing utility. When checking with Hyundai Customer Care, I am told the redesigned waterproof harness (Part #CWF61-AU100) cannot be ordered or allocated to my vehicle because the computer systems views the safety risk as resolved and the recall closed. I called Findlay Hyundai in St. George to see if they had the part number CWF61-AU100, he said he did not but Ontario had some & could get the part in a few days. The manufacturer's remedy is inadequate.  By permanently removing a functional utility to satisfy a safety metric, without providing a safe, operating replacement part.  Hyundai has effectively disabled the towing capabilities of my vehicle without offering a true remedy. I am requesting that NHSTA compel Hyundai to reopen or provide a distinct parts-allocation path for vehicles that had their wiring harness removed rather than replaced.  A previous case opened 11751274","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11754680,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2026","dateComplaintFiled":"08/04/2026","vin":"KM8JECD19RU","components":"TRAILER HITCHES","summary":"The contact owns a 2024 Hyundai Tucson. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V893000 (Trailer Hitches); and the contact became aware that there was no wiring harness on the vehicle after recall repair. The dealer informed the contact that removing the wiring harness and installing a dust cap was included in the recall remedy as provided by the manufacturer. The contact stated that the vehicle was not safe to haul a trailer because the brake lights and turn signals would be inoperable. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11753248,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2026","dateComplaintFiled":"07/28/2026","vin":"KM8JECD16RU","components":"TRAILER HITCHES","summary":"The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches). The vehicle was taken to the dealer, where the contact was informed that the recall remedy consisted of removing the trailer hitch wiring harness. The contact declined the repair because the vehicle had been purchased specifically for the towing capability. The contact stated that the manufacturer had failed to provide an adequate fix under the recall. The manufacturer was notified of the issue and confirmed the information provided by the dealer. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11751695,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2026","dateComplaintFiled":"07/20/2026","vin":"KM8JCCD11RU","components":"UNKNOWN OR OTHER","summary":"On XXX we were driving from [XXX] to [XXX]. Going through the [XXX] mountains on [XXX]. At an elevation of about 6,000 ft. temperature was about 85, speed about 55 mph the window in the back seat (behind the driver) imploded with a huge bang (sounded like a bomb went off).  Glass was all over the back seat.  I thought someone had shot at our car. I was with a retired CHP and he confirmed no bullets or rocks - this window just spontaneously exploded sending glass shards like shrapnel in the car!  Besides the noise of the explosion, which could have caused the driver to veer off the road, if anyone had been in the back seat they could have been killed or seriously wounded from the flying shrapnel.  In talking with other people, I found out NHTSA has an open engineering analysis (DP23001) investigation regarding this issue.  This is very serious and should NOT be allowed to happen.  Appears there is defective glass in some Hyundai Tucson's -  not sure if the pressure of going over the mountains had anything to do with it or the design of the car but I'm leery of driving this car now!  Thank you for your time and hopefully the manufacturer will correct this issue ASAP or before someone dies. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11751274,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2026","dateComplaintFiled":"07/18/2026","vin":"KM8JCCD11RU","components":"UNKNOWN OR OTHER","summary":"I own a 2024 Hyundai Tucson hybrid SEL with a genuine Hyundai trailer hitch & trailer wiring harness that were installed by a Hyundai dealer.  My vehicle was included in Recall P90.  As part of the recall, the dealer disconnected & removed the wiring harness because Hyundai did not have an approved replacement available. As a result of the recall, my trailer lights no longer function. I can no longer legally or safely tow my boat trailer because the trailer has no brake lights, turn signals, or running lights.  Before the recall, the trailer wiring worked properly. I contacted Hyundai Customer Care & requested an approved replacement wiring solution at no cost.  I explained that the recall removed a factory-approved, dealer installed towing function but did not provide a remedy that restores the vehicle's towing capability.  Hyundai advised me that no replacement remedy is currently available & would not escalate my concern. I believe this is an unreasonable lack of remedy for a safety recall.  The recall has left my vehicle unable to safely perform the towing function for which it was equipped.  I am requesting that Hyundai provide an approved replacement trailer wiring solution that fully restores the original towing capability at no cost to owners. No repair date is given for this repair. Unknown","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11749245,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"07/09/2026","vin":"KM8JECD11RU","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2024 Hyundai Tucson. The contact stated that on three occasions while driving at 65 MPH, the automatic emergency braking system engaged erroneously. While driving at 45 MPH, the failure recurred, but the vehicle resumed normal operation. The automatic emergency braking message illuminated on the instrument panel. The contact related the failure to NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance). The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified, a case was opened, and the contact was informed that the dealer would have to duplicate the failure for repair coverage. The failure mileage was approximately 5,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11748005,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2026","dateComplaintFiled":"07/02/2026","vin":"KM8JECD15RU","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"6/16/26 on the 101 freeway for over an hour at 65 to 70mph. Emergency braking system engaged and warning appeared. Disappeared after about 3-5 seconds. June 30, 2026, again after driving for over an hour. No cars near, happens multiple times at speed","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11746111,"manufacturer":"Hyundai Motor America","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2026","dateComplaintFiled":"06/24/2026","vin":"KM8JECD18RU","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving my 2024 Hyundai Tucson Hybrid at approximately 20-25 mph approaching a red light, a sudden and total loss of brake power-assist occurred. Upon applying the brakes, the pedal became instantly rigid and rock-hard. Despite pumping the pedal multiple times and applying heavy manual foot pressure, the vehicle failed to stop, resulting in a low-speed rear-end collision with a stationary car stopped at the traffic light.  No dashboard warning lights or malfunction indicators illuminated during or immediately following the event. After the collision, the vehicle's ignition was turned off and then restarted. Following this power cycle, normal braking functionality temporarily returned. The low-speed impact displaced an ultrasonic sensor in the front bumper. This intermittent electronic brake failure poses a catastrophic safety hazard to pedestrians and occupants if it recurs at higher speeds","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11741110,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2026","dateComplaintFiled":"05/31/2026","vin":"KM8JCCD10RU","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"Anytime I put it it in hands-free control on the highway. Even on the small highway normal strip the car swings left and right. And also when I'm getting off from the highway hello, Francis smells so close and there's a small bump the back of the car is sliding most of the time.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11739093,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2026","dateComplaintFiled":"05/20/2026","vin":"KM8JECD17RU","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On Sunday evening [XXX] at [XXX] I was returning from Long Beach on the [XXX]  home to Los Angeles, when I went under an overpass and my emergency braking system activated with an alarm and red arrow pointing to the left. There was no warning before this event. Then my lane assist stopped me from going over the line into traffic. A few minutes later the same thing happened again.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11733356,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2026","dateComplaintFiled":"04/23/2026","vin":"KM8JECD15RU","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"My 2024 Hyundai Tucson hybrid has been returned to the dealership on 3/20/26 and 4/10/26 to replace failed rear shocks and are now scheduled for replacement on 4/27/26 under warranty. I was told by Matthews Hyundai dealership that the part may have been defective the first time but after having the shocks fail again it is clearly a defect in design. The bouncing and ride is dangerous. Rear shock failure is a major safety hazard because it severely compromises vehicle stability, drastically reducing control during braking, cornering, and emergency maneuvers. It leads to increased braking distances, excessive rear-end bouncing, poor handling, and accelerated wear on other suspension components, significantly increasing the risk of accidents. I do not want to have an accident due to a faulty part.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11729412,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2026","dateComplaintFiled":"04/06/2026","vin":"KM8JECD10RU","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM","summary":"On March 6th,  2026, I spent the day running errands in normal driving conditions and it created a situation that did not charge the battery or switch to gasoline. Several error lights displayed seconds before the car died. The hazard lights failed within 15 minutes of waiting for a tow truck. The dealership service department charged the battery and gave me advice to run the car at least 30 minutes everyday even if runs only in the garage. They told me that it was user error because I don't need to drive a half hour per day. I am still attempting to determine the real issue and have it addressed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11703164,"manufacturer":"Hyundai Motor America","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/05/2025","vin":"KM8JECD17RU","components":"SERVICE BRAKES","summary":"The contact owns a 2024 Hyundai Tucson Hybrid. The contact stated that while driving in snow mode on an icy road at 25 MPH from a stop sign, the brake system suddenly became inoperable, and the vehicle traveled through a stop sign and crashed into an unknown GMC vehicle. The contact mentioned that there was no skidding, and the vehicle was in snow mode to enhance the driving experience.  There were no warning lights illuminated. All the air bags deployed, and the driver was unable to see. The vehicle was towed to a tow lot.  The contact sustained injuries to her head, resulting in a concussion, fractured ribs, and bruises on her foot from depressing the brake pedal, and medical attention was provided at the hospital.  A police report was filed. There was no reported fire. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 9,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11687106,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2025","dateComplaintFiled":"09/13/2025","vin":"KM8JECD17RU","components":"UNKNOWN OR OTHER","summary":"Horn will not function.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11686438,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2025","dateComplaintFiled":"09/10/2025","vin":"KM8JECD15RU","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Hyundai Tucson. The contact stated that while the vehicle was parked, while attempting to enter the vehicle, the key fob failed to function as intended. The contact was unable to unlock the doors to the vehicle. The contact noticed that the battery was completely drained. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the vehicle needed to be started daily to prevent the battery from draining. The contact stated that the failure was persistent. The contact stated that because of the persistent failure, the contact was afraid to drive the vehicle. The vehicle was taken back to the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 900.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11683774,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2025","dateComplaintFiled":"08/28/2025","vin":"KM8JECD13RU","components":"ELECTRICAL SYSTEM","summary":"Third time SUV was parked for multiple days without being started and the main battery did not keep the charge. First time was five days and required a battery jump. Then it was 22 days, and as expected, the battery did not keep the charge and required a jump. This week it was eight days and same thing happened. I know the SUV is a hybrid but the main battery should not be run down to not be able to start the engine after a short time not being started. My brother has a 2014 Ford product hybrid and does not have any battery issues when that hybrid vehicle is not started for a period of time.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11683121,"manufacturer":"Hyundai Motor America","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"08/26/2025","vin":"KM8JECD18RU","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2024 Hyundai Tucson. The contact stated that while stopped at a red light with five vehicles in front of her, the vehicle suddenly accelerated and crashed into several unknown vehicles. The driver swerved and crashed into a cement truck to stop. There were no warning lights illuminated.  A woman occupying another unknown vehicle sustained head injuries. The vehicle was towed to a body shop. The air bags deployed. A police report was filed. The driver did not sustain any injuries. There were no reported fires. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 2,900.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11675365,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2025","dateComplaintFiled":"07/22/2025","vin":"KM8JCCD1XRU","components":"UNKNOWN OR OTHER","summary":"I am filing a complaint regarding a persistent and disruptive software feature in my leased 2024 Hyundai Tucson Hybrid. The vehicle has an integrated \"Red Light Camera Warning\" that plays an audible voice alert every time I approach or pass an intersection with a red light camera.  Despite numerous attempts through the dealership and Hyundai corporate support, according to Hyundai, the alert is part of their Advanced Driver Assistance System (ADAS) and is considered a safety feature. However, this is not a safety feature, it is a ticket avoidance alert, and the frequent and repetitive alerts create a distraction from safe driving.  Key safety concerns:  The alert interrupts active phone calls, audio, and music playback at every flagged intersection, regardless of whether I am obeying traffic laws. This forces the driver\u2019s attention away from the road to deal with the disruption or attempt to resume audio.  The alert is often triggered in rapid succession when driving through urban areas with multiple camera-monitored intersections, increasing driver stress and reducing focus.  Competing manufacturers (Toyota, Honda, Ford, etc.) allow drivers to disable this feature, but Hyundai claims they do not.   There is video documentation showing that Hyundai vehicles are capable of disabling this feature via a simple toggle [XXX]. Hyundai\u2019s unwillingness to offer this basic option infringes on the driver\u2019s ability to maintain focus and control over their in-vehicle environment.  I respectfully request that NHTSA investigate whether this alert poses a safety hazard due to distraction and urge Hyundai to provide an option for owners to permanently disable or mute it.  Thank you for your attention to this matter.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11662731,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"05/23/2025","vin":"KM8JECD1XRU","components":"HYBRID PROPULSION SYSTEM","summary":"The contact owns a 2024 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the hybrid system failure warning light was illuminated. The contact stated that the failure had persisted. The contact drove the vehicle to the shoulder of the roadway and turned off the vehicle. The contact stated the vehicle remained parked for twenty minutes before the vehicle was restarted, and the hybrid system independently reset. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.  The contact stated that previously the vehicle was taken to the dealer, however the failure was not duplicated. The manufacturer was made aware of the failure but provided no assistance. The contact was provided with a monetary offer because of the inconvenience. The failure mileage was approximately 5,966.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11656071,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2025","dateComplaintFiled":"04/22/2025","vin":"KM8JCCD12RU","components":"SEAT BELTS","summary":"My grandchild just went from a car seat to a booster seat. The back seatbelt buckle is so recessed that you cannot buckle it without 20 minutes of fighting with it! This is a major problem because a child could not get themselves buckled. And it takes an adult 20 minutes to try and buckle the shoulder belt into The seat buckle because it\u2019s so recessed in the backseat. I looked on the Internet to see if there was a way to loosen the belts or extend them from the back and there is nothing so I went to a Hyundai Tucson forum and I see there have been many complaints About the recessed seat buckle not being accessible. This is a major concern for anyone transporting children and their grand grandchildren. I\u2019ve already complained to Hyundai about the car randomly shutting off.  Hyundai needs to put out a fix for this or provide Hyundai owners with some kind of extension for that buckle. I also understand that taking it into the dealership didn\u2019t help, because they couldn\u2019t buckle it either.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11654095,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2025","dateComplaintFiled":"04/11/2025","vin":"KM8JBCD12RU","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"Automatic headlight system causes the vehicle headlights to turn on and off during daylight conditions. The LCD display in the dashboard also dims to the point that the information presented cannot be read. This typically happens on bright, sunny days with a clear sky. Vehicle has been to the dealership in excess of seven times where they've made multiple attempts to repair it. The light sensor behind the windshield has been replaced. The body control module has been replaced. The technician also tried to make modifications to the light sensor, but the problem persists. There are a number of other instances of this exact issue involving Hyundai Tucsons, Santa Fe. and Santa Cruz vehicles shown on the NHTSA site, and also when searching other sites online. Dealer technician has repeatedly documented that the problem exists. Dealer tech reported that the Tech at the Hyundai helpline suggested that the auto headlight feature not be used as a resolution. While not a solution under any conditions, even with auto headlight feature turned to off, the dashboard displays continue to dim during the day.   The flashing headlights represent a serious safety issue as when following another vehicle, that driver may misinterpret the flashing headlight problem as an aggressive gesture and trigger a road rage type response. The call taker I spoke with at Hyundai when I opened a customer service case said that he personally had that very issue with another driver due to flashing headlights.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11651364,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2025","dateComplaintFiled":"03/28/2025","vin":"KM8JECD11RU","components":"FORWARD COLLISION AVOIDANCE","summary":"Issue has happened twice now, about 2 months apart. Driving at highway speeds, 60-75 mph, no other cars around, no reason for braking or stopping, the emergency brake comes up for a few seconds, abruptly slowing the car down for no reason. Very scary as the car starts to slow down from a high speed, very jolting. I've complained to Hyundai but they claim they are not aware of the issue and there are no codes the vehicle puts out so they cant investigate further without replicating the issue, but its random and you don't know when its happening. I've looked online and it appears there are quite a bit of 2023/2024 Tucson's that are having the exact same issue I am.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11630845,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/15/2024","vin":"KM8JBCD18RU","components":"POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning \"check hybrid system\" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to temporarily resolve itself. Dealer was unable to identify any faults in the car 3 days after this incident, and returned car to owner. A week later, the same issue occurred. Car would not accelerate after stop sign. When pressing accelerator, car coasted forward a a few mph. Turning off vehicle and turning on again resulted in normal performance resuming.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11630661,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2024","dateComplaintFiled":"12/13/2024","vin":"KM8JCCD11RU","components":"BACK OVER PREVENTION","summary":"Information screen remains on when car is placed in reverse blocking 25% of the rear view camera.  No option to disable or remove the Information screen.  Should be able to have 100% of rear camera for safety.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11627532,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"11/26/2024","vin":"KM8JCCD11RU","components":"UNKNOWN OR OTHER","summary":"This car has an option buried deep in the digital menus to limit the speed the car can go. It is impossible to accidentally turn it on. But two times now, the car has set a limit significantly under the road speed limit. For example \u2014 the car set a limit of 30 mph in a 45 mph zone, or 20 mph in a 35 mph zone. The only fix is to find a safe place to pull off the road, stop the car and restart. That clears it. I\u2019m lucky that I was not rammed from behind given my forced way-too-slow speed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11627029,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2024","dateComplaintFiled":"11/23/2024","vin":"KM8JECD13RU","components":"FORWARD COLLISION AVOIDANCE","summary":"From the first day of purchase last June 2024, the front collision warning and avoidance system does not perform as advertised. If a vehicle cuts you off or you approach a vehicle too quickly the warning and braking do not intercede. I\u2019ve taken the car to our local deal 3 times and they have found no trouble codes and say there is nothing they can do. I was also told by the service department manager \u201cthat they are all like that\u201d. As a reference, we owned a 2019 Kia Sorrento for 140,000 miles and that collision avoidance system worked perfectly. I also contacted Hyundia National Service and they simply sent me back to the dealer. Lastly, I submitted a Lemon Law request that was rejected by Hyundia.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11619785,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"10/15/2024","vin":"KM8JCCD18RU","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Hesitation upon accelerating from a stopped position. When pulling out from a stop into a busy intersection the vehicle hesitates for several seconds. I have almost been broadsided when attempting to pull out onto a busier roadway. The vehicle feels as though it is stalled, then suddenly lunges. Apparently this is a known feature of the Hyundai hybrid after reading that it is the top complaint. There are no codes or warning lights that appear. I feel this is a safety issue. A car should move when you put your foot on the accelerator and not just sit there for several seconds. Please, please have Hyundai resolve this issue. I have had my car to the dealer 3 times for this issue without resolution.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11617498,"manufacturer":"Hyundai Motor America","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/05/2024","dateComplaintFiled":"10/01/2024","vin":"KM8JECD16RU","components":"AIR BAGS,SEAT BELTS","summary":"we were stooped at a red light it turned green we went forward going south a car going east at apox. 30MPH ran the red light we hit the car front driver side the force spun us around i hit the steering column with the sternum Chest and had a 14x9 inch bruise around my lower abdomen both the seat belt did not hold me nor did the air bag deploy State farm has the car now dealer did nothing","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11617181,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2024","dateComplaintFiled":"09/30/2024","vin":"KM8JCCD12RU","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"it happened again. While traveling at highway speeds behind a slow poke, 2 cars passed me on either side at nearly the same time. this caused the auto braking system to activate, abruptly slowing my car for now reason. Luckily no one was tailgating me at the time.   This is the 4th time the car has braked for no good reason on the highway (see previous reports) and the 2nd time when 2 cars passed on either side at the same time. This is clearly a software bug that needs to be fixed!","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11612164,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2024","dateComplaintFiled":"09/02/2024","vin":"KM8JCCD12RU","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"while driving N on hwy 75 in Dallas, I was traveling at posted speed- 70- in the 2nd of 4 lanes  when I was passed on either side by cars 10-15 mph faster than me. they passed almost exactly at the same time. This confused the cars auto breaking feature. The lane ahead was clear for over 100 yrds. My car braked hard and beeped a warning. There was no reason for the car to do this. This is the 3rd time the car has braked on the hwy when it was not necessary. Previously, I assumed Road trip bugs on the censor caused the issue, That could not have been the cause this time.     This is also a concern because the spyware in the car is sold to insurance Companies Apparently, as bad driving behavior which may affect my rates.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11611074,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2024","dateComplaintFiled":"08/27/2024","vin":"KM8JECD1XRU","components":"FORWARD COLLISION AVOIDANCE","summary":"On Aug. 23rd, I was driving on the highway at 70mph when the emergency braking system deployed. The dashboard warning light flashed and the brakes were applied for approximately 3 seconds, and then the car returned to normal. This occurred 3 times in the span of 18 miles. At no time was there ever a vehicle directly in front of my car. Fortunately I wasn't being followed closely by another vehicle, or there would have been an accident. I took the car into the dealer and was told that they would run a diagnostic, which they did. They also drove the car for 3 miles. They were not able to replicate the problem, and found all codes to be normal. I feel like this car is an accident waiting to happen.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11604351,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"07/24/2024","vin":"KM8JECD19RU","components":"UNKNOWN OR OTHER","summary":"Defective operation of switch that controls shade panel on panoramic roof. A quick single rearward press should open the shade panel on the panoramic roof. Sometimes is does. More often than not a quick single press operates as a long-duration press and opens the shade panel *and* opens the panoramic roof. This was reported to the Hyundai mechanic at my initial warranty service and ignored. This issue was again reported to the Hyundai Service Manager at my second warranty visit and he successfully reproduced the issue during his own testing. Having the panoramic roof open unexpectedly may be a driving hazard, requiring the driver to respond to the unexpected circumstance, take their eyes off the road to reengage the control switch to be able to close the panoramic roof (what if it is inadvertently opened during a thunder shower, dust storm, or hail storm?)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11603402,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2024","dateComplaintFiled":"07/19/2024","vin":"KM8JBCD15RU","components":"FORWARD COLLISION AVOIDANCE","summary":"While my husband was driving on the freeway and I was a passenger in the front seat, the automatic emergency braking employed while we were driving about 70MPH. We have no idea why. There was no cars breaking around us, and no reason for it. There was plenty of space between us and the car in front of us. The car behind us had to swerve to the other lane to avoid rear ending us. My husband had to grab hold of the steering wheel hard with both hands as the sudden breaking made our car swerve to the side. It was terrifying. Then about 5 seconds after his happened, it happened again.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11599260,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2024","dateComplaintFiled":"07/05/2024","vin":"KM8JCCD12RU","components":"FORWARD COLLISION AVOIDANCE","summary":"On a recent road trip to Utah on 2 occasions the cars automatic breaking system assumed a vehicle in the left lane and ahead of me by a few car lengths, had crossed its lane causing my car to brake abruptly at highway speed.    The first time this occurred I was so surprised I don't remember what the other car was doing. However, the 2nd time I do remember the circumstances.  I was driving east out of Amarillo and noticed a double semi trailer weaving a bit in the right lane. I was one lane to the left. There was a strong South wind and it appeared the truck was having trouble staying in his lane. My lane was clear of traffic for at least 1/2 mile. The highway was was straight. The truck was 100 yards or so in front of me when my car suddenly braked very hard I'm guessing reducing my speed by 20 or more mph. I'm glad there was no one on my tail! There was no danger at anytime and there was no need for such hard braking.   A week later, a third incident of the same typed occurred. I was driving on [XXX]  heading north in moderate traffic at highway speed and the car again broke heavily when there was no danger. Again, a black BMW was to the right of me- this time only 3-4 car lengths ahead. I was watching the that car as I would be overtaking it soon, when it moved  close to the dashed lane marking but I don't believe it crossed it, causing my car to brake hard again! Again, I was lucky there was no one behind me, but this could have caused an accident! Again, there was no danger-- at least until the car hit the brakes too hard.   The car collected a lot of bugs on the road trip and I had not washed the car prior to the 3rd incident. The car has been washed and something similar has not occurred again- but I have not needed to drive it on a highway since.   Part 2 of this problem is the car's spyware called bluelink collects data on driving habits and reports / sells that info to others. In none of these 3 situations did I do anything to cause the car to beh INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11593118,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2024","dateComplaintFiled":"06/07/2024","vin":"KM8JFCD10RU","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11592743,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"06/05/2024","vin":"KM8JFCD16RU","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My Tucson is applying Automatic Emergency Break without a reason. It happened to me 3 times in a week with my Tucson Hybrid 2024 NLine, it was scary and I was on freeway at 70+MPH and couldn't capture the warning as it popped out for only 3 sec. I see no cars around when this happened and when I checked few forums I see this as a common problem in Hyundai vehicles in recent times and feeling scared. I was lucky enough last week as there is not vehicle behind me when breaks applied automatically.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11589141,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2024","dateComplaintFiled":"05/16/2024","vin":"KM8JECD16RU","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"The Hyundai I just purchased was packaged with BOTH carpeted and rubber mats. Both were priced and charged separately on the Hyundai window sticker. The  car cannot be bought without paying for both. It is well known that driving with rubber mats over carpet mats creates a serious safety hazard that will can lead to the mat slipping and the driver losing control over speed and braking. I contacted Hyundai to warn of the safety issue and request a refund for one of the mat types. They basically told me to get lost. I think a safety violation should be issued against Hyundai. I fear someone will get killed because they use both mats in the car since they paid for both.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11588640,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"05/14/2024","vin":"KM8JECD19RU","components":"STRUCTURE","summary":"There are bolts that are too long in the space for a spare tire that prevents storing a spare tire in the well.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11576316,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2024","dateComplaintFiled":"03/08/2024","vin":"KM8JECD10RU","components":"FORWARD COLLISION AVOIDANCE","summary":"Emergency breaking went on without any traffic around while driving on freeway. The car put the breaks on and took control of the steering. Lasted about 10 to 15 seconds.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11563142,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2023","dateComplaintFiled":"01/02/2024","vin":"KM8JCCD10RU","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving home on Christmas day 2023 in my 4 month old 2024 Hyundai Tucson Hybrid. An hour into my 4 hour drive my car began making a low whump whump sound. No alerts or alarms came on my display to indicate anything was wrong. The noise was off and on for a couple miles. Suddenly my emergency brakes slammed on, my dash went red and the alarms went off. No one was in front of or around me. Had someone been behind me I would have been rear-ended.  This was while I was going approximately 75-80. It could have caused a massive wreck had the freeway been congested. The noise went away after that and I made the rest of my trip without incident. The dealer said they couldn't replicate it and the analysis showed nothing was wrong so there is nothing they can do. I have found web forums and a Reddit thread with numerous people complaining about the exact same issue with their newer Hyundais. So far a lemon lawyer seems to be the only recourse.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11556530,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2023","dateComplaintFiled":"11/22/2023","vin":"KM8JECD15RU","components":"UNKNOWN OR OTHER","summary":"The VESS in the 2024 Hyundai Tucson Hybrid MUST be modulated.  It creates a nuisance and living in a Home Owners Association, I am looking at fines for creating a nuisance.  THe Law requiring this calls for approx 50 Decibels. This horn is 90 Db.  My City has an Ordinance that does not allow noises over 85 Db between 11 PM and 7 AM, and 9 AM on weekends.  BECAUSE OF THE NOISE LEVEL WHEN BACKING UP, I AM UNABLE TO DRIVE THIS CAR.  I have no choice but to park my car in my garage, thus backing up is mandatory. Also, in parking lots, it is embarrassing for my car to sound like a large garbage truck backing up.  SOMETHING MUST BE DONE TO LESSEN THIS NOISE.  MOST IMPORTANT, BECAUSE OF THIS NOISE, I AM FORCED TO RUSH MY BACKUPS, LIKELY NOT CONCENTRATING AS I SHOULD DUE TO THE BLARING EFECT OF 90 DB, AND CAUSING ME TO NOT CONCENTRATE AS WELL AS I SHOULD IF I BACK UP AT \"NORMAL\" SPEEDS.   Also, each time I put the car in reverse, if there is an open window I get a warning on my smart watch that the noise level is dangerously high. ALL OTHERS OWNING THIS CAR ARE SIMILARLY AFFECTED.  So in addition to it being illegal, this noise CREATES A GREATER DANGER than a reasonable noise level would create.        I an upset with the dealership for not letting me know about that noise. WHen they demo'd the reverse aspect, they did so on a ICE model, not a Hybrid, so I had no way of knowing the unreasonable & illegal noise level.  Had I known of this VESS noise, I would not have bought the car.  I asked the dealer after owning the car few days what can be done, and they said they would do nothing and they would not allow me to return the car.       HYUNDAI NEEDS TO PROVIDE A FIX FOR THIS UNTENABLE SITUATION!  IF NO FIX IS IMMINENT THEY MUST ALLOW ME TO RETURN THE CAR WITHOUT A LOSS OF THE MONEY PAID.   HYUNDAI NEEDS TO REMEDY THIS SITUATION ASAP!","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11554054,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2023","dateComplaintFiled":"11/07/2023","vin":"KM8JFCD10RU","components":"EXTERIOR LIGHTING","summary":"The rear turn signals sit really low.  Several times I've had cars that clearly did not expect me to turn, yet my turn signals were on.  I asked my husband to check my lights and we realized if a car was too close behind (which I can't control) or a larger vehicle it would be impossible for them to see the turn signals in the rear.  I checked for other complaints and sure enough this is a big concern for many - so much so that a number of folks are trying to fix it by installing LED lights in the hopes of bringing attention to their turn signals!  Research is that there is nothing illegal with this, several car manufacturers are doing it and input from the manufacturers is its for aesthetics.  I'd rather have an ugly car than an unsafe one.  Called the dealer - they were unaware, but asked if they would change the bulbs to LED.  They have to find after market bulbs but will call us back.  My car is two months old and I don't want it any more - I now fear being rear ended.  Many in the forums felt the same way.  There should be guidelines, laws, something to prevent manufacturers from sacrificing vehicle safety.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11549333,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2023","dateComplaintFiled":"10/11/2023","vin":"KM8JCCD12RU","components":"UNKNOWN OR OTHER","summary":"The implementation of the hybrid car backup warning siren exceeds safe noise limits. In order to meet the fed reg requiring the vehicle to emit a sound that reaches the 56 db level 6 feet from the rear bumper- Hyundai installs a >90db speaker in the front of the car. This design decision saved money and meets the standard but at a tremendous cost to those who happen to be in front of the car when it's in reverse. This is big concern for those living in Apts and areas they have to park in close proximity to neighbors homes. In my 2-3 story complex, parking can be 5 feet from a bedroom window. Car owners do not have to right to determine when their neighbors sleep. The sound also travels well with the aid of concrete and brick disturbing dozens! Early or late arrivals can cause irate behavior in those awakened-- so yes this is a safety issue! Hyundai should be forced to recall and install a redesigned sound system for times the car is in EV mode. Honda and Toyota have a friendlier solution to meet this reg. BTW- it should also be required for OEMs to develop software that allows owners to turn off- all the beeps! For example, when a door opened or locked. Again the the beeps are loud and travel well. Flashing lights can be used instead of beeps.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]}]}