{"count":91,"message":"Results returned successfully","results":[{"odiNumber":11765490,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2026","dateComplaintFiled":"09/19/2026","vin":"KM8NUDCC3AU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Valve covers leaking oil onto to the alternator. Engine may shut off while driving and cause serious accident. The problem has been confirmed, inspected, and  diagnosed by Hyundai Dealership. The instrument panel , radio, and climate control lights flashing and flickering when lights are turned on. September 07, 2026 is when it first appeared. Recall was done by dealership but did not remedy permanent repair. Called Hyundai customer care and both dealership and customer care stating no longer under warranty due to mileage and time. Therefore stating that customer responsible for any cost to this repair.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11761849,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2025","dateComplaintFiled":"09/03/2026","vin":"KM8NUDCC7AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling); however, the repair failed to prevent a failure. The contact stated that upon further inspection, there was an engine oil leak that was leaking onto the alternator. The local dealer was contacted. The failure mileage was approximately 205,670.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11743441,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2026","dateComplaintFiled":"06/11/2026","vin":"KM8NU4CC1AU","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated that after starting the engine and shifting into drive(D), the engine immediately shut off. The vehicle could not be restarted, and the battery failed. The manufacturer and local dealer were notified of the failure. The cause of the failure was not determined. The contact stated that the vehicle had previously experienced the same failure and was serviced under the NHTSA Campaign Number: 14V415000(ENGINE AND ENGINE COOLING). The failure mileage was 114,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11721789,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"03/03/2026","vin":"KM8NU4CC8AU","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"on 1/31/26 I replaced battery that was only a little over a year old. on 2/1/26 while driving myself and 2 of my kids to there grandparents we lost power and lights on dash started flickering. I was able to pull over the side barely. I was told by family after explaing what happend that it could be related to the recall. I called Larry H Miller Hyundai Albuquerque and they verified the recall and we set up appointment for 2/5/26. I was able to tow vehicle to the dealership on 2/3/26. I received a call later that day from Martin on why my vehicle was there I explained the issue of loss of power and lights and door locks flickering and I believed it to be related to the recall. I received a text/email with the dealership making recommedations. I refuse them as they were not urgent and not why my vehicle was there. I received a text message 2/4/26 that my vehicle was ready to be picked up and they had ordered the recall parts and was a week out but I was able to pick up. I called mutiple times for 2 weeks to find out more and was never called back. on 2/14/26 I drove to the dealer ship to find out what was going on. I was told they still were waiting for part and when I asked what part they ordered and why I never got a call back I was only told they ordered a \"valve kit\" which Martin had to call the parts dept becuse my vehicle was not in there current service since they were waiting on parts. I asked what about the alternator and they said since I denied any repairs out side of the recall and the battery was an item I declined they did not test the alternator. I asked why they could not charge it as I expressed to them several times it was a new battery. they never answered me. but they told be they had to charge it to get it in to look at it. I said well doesn't that mean the alternator is bad and it needs to be replaced under the recall. after going back and fourth I ended up taking my vehicle and ended up agian on the side of the road with my daughter.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11695796,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2025","dateComplaintFiled":"10/27/2025","vin":"KM8NUDCC6AU","components":"ENGINE","summary":"They should not have closed/completed the prior recall that was open regarding the valve cover gasket leak - oil leaks onto the alternator when can cause the alternator to fail. I went to the dealership last year to get it fixed and even per the dealership, they told me this valve cover leak is going to still be a problem even if fixed. It will leak again - and they are right. It is currently leaking again and possibly causing the alternator to fail.....again. Just this weekend my battery and alternator are failing when I just got them replaced within this past year!","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11695017,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"10/22/2025","vin":"KM8NU4CC3AU","components":"VISIBILITY/WIPER","summary":"MY VEHICLE IS EXPERIENCING AN ISSUE WITH THE WINSHIELD WIPER MOTOR THE MOTOR HAS FAILED AND THE WIPERS DO NOT WORK THERW IS A RECALL I SEEN FOR 2000-2012 HYUNDAI VEHICLES UNFORTUNATELY MY VIN NUMBER IS NOT INCLUDED I SPOKE WITH HYUNDAI AND THEY TOLD MY VIN IS NOT A RECALL DEFECT THAT IT IS A JUST REGULAR PROBLEM THAT NEEDS REPAIRED. i AM VERY HARD PRESSED TO BELIEVE THAT MY YEAR MAKE AND MODEL HAS THIS RECALL JUST NOT MY VIN","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11663033,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2025","dateComplaintFiled":"05/27/2025","vin":"KM8NU4CC8AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated that there was a hard knocking sound coming from the engine. While driving 45 MPH, the vehicle lost motive power. The battery power was low. The vehicle was previously taken to the local dealer for TSB Number: 21-01-047H-2. The contact stated that the failure was related to NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and 14V415000 (Engine and Engine Cooling). The alternator was replaced; however, the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 117,674.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11618958,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"10/09/2024","vin":"KM8NU4CCXAU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated while driving at approximately 35 MPH, there was an abnormal odor inside the vehicle. The contact stated that the odor was burning oil. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was an oil leak from the T-Joint and that the repair was covered under Manufacturer Recall Number: 197 - Oil Leak on Alternator (Engine and Engine Cooling). The vehicle was repaired; however, the leak recently reoccurred. The contact took the vehicle back to the same dealer who diagnosed the failure and informed the contact that there was oil leaking onto the alternator. The contact was informed that the vehicle was no longer covered under the manufacturer\u2019s recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11587348,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"05/07/2024","vin":"KM8NUDCC9AU","components":"ENGINE","summary":"Driving at approximately 35 mph Check Engine Light came on P0331 Knock Sensor - light was cleared drove 14 miles CEL was back on. Called Hyundai about the code & knock sensor in reference to all the Hyundai models being recalled for the same problem and a warranty extension being granted. Hyundai advised me to take it to a local dealer for diagnosis and pay the fee of course. I did just that. The dealer clear the codes and sent me home. CEL was on again. Car was back at dealer confirmed knock sensor replacement needed. I inquired about extension of warranty on my car. I was told it's not on the list. Called Hyundai back advised of the confirmation of diagnosis just to be informed that my car isn't covered under the extension warranty. We established that already. I asked to be escalated & was given a supervisor who suggested while the problem is being investigated I could ask the dealer to request Goodwill from Hyundai. Denied. Called Hyundai to follow up on my claim, I was advised claim closed my car isn't covered under the extension warranty for the same problem as other models and out of original warranty. Which I already knew. I was trying to find out if my car should be added to the list covered. I was told once the claim is closed it is closed. Hyundai needs to protect the owners of all Hyundai vehicles not just the popular ones. Since they closed my claim that fast. I would love an explanation as to why I was advised to take it to the dealer pay the fee and 25x the price for repair vs an independent shop. This is the 3rd time I've been without my car while it sits at the dealer waiting on parts. I'm left with a large bill, an unsafe engine and no vehicle. Hyundai needs to be held accountable. We shouldn't fear for our safety while driving. Bought in 2011 & it currently has 106,350 miles. Still within the 15 year, 150,000 mile warranty extended to other Hyundai owners whether original or not. I'm the original owner. My vehicle needs to be safe to drive.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11586559,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"05/02/2024","vin":"KM8NU4CCXAU","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated that while the vehicle was parked, she observed that the vehicle was leaking brake fluid. The ABS warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11584068,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"04/19/2024","vin":"KM8NUDCC9AU","components":"ENGINE","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with knock sensor failure. The vehicle was repaired; however, the failure recurred shortly afterwards. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11577890,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2023","dateComplaintFiled":"03/17/2024","vin":"KM8NU4CC2AU","components":"SERVICE BRAKES","summary":"I received a notice of a recall (23V-651) in September of last year, and Hyundai has not yet fixed the issue. This is the second possibly life-threatening recall on this car since I have owned it, and each time it has taken over six months for a remedy. In addition to risking my life and those of my passengers on a daily basis, because I have been instructed to park outside I have to park the car on the street and risk having it damaged or stolen.  Is there any time limit to how long a car manufacturer can neglect fixing a problem like this? 7 months and counting seems excessive.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11576736,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/11/2024","vin":"KM8NU4CC7AU","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"On the dashboard and stereo there are no lights when I turn on the cars automatic lights. It seems to be an electrical short. I brought it up to Hyundai because of the recall and they were very unhelpful. I called 15 different Hyundai dealerships in the Los Angeles area asking for a loaner vehicle which none of them were able to provide for me. After I stated I already have an electrical short, they insisted that my car was not effected by the recall. And they would even write a letter to my insurance company stating that my car was not effected by the recall. They told me to continue driving my car like normal. I feel extremely unsafe and not taken care of by the Hyundai team. They continued to push off my concerns. The dealership has confirmed that the recall does effect my VIN number. However, they said there is no way to find out if the electrical short is from the recall or not. So they want to bill me $225 for a diagnosis. They have no inspected it because they will not do so without charging me the $225 which I refuse to pay for because of their recall. The electrical short problem has been an issue since I purchased the car. I asked the dealer I bought it from and he did not know what it was from. Months later I receive this letter in the mail stating there is an important safety recall on my car and Hyundai won\u2019t do anything about it.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11539407,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2014","dateComplaintFiled":"08/18/2023","vin":"KM8NU4CC1AU","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated that his wife was unable to start the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired but experienced the same failure three years later. The contact took the vehicle back to the local dealer, where it was diagnosed and determined that the alternator needed to be replaced a second time. The vehicle was repaired but experienced the same failure three years later. The contact took the vehicle to another local dealer: Southtowne Hyundai of Newnan (800 Bullsboro Dr, Newnan, GA 30263:(770) 253-1407), where it was diagnosed with needing the alternator to be replaced a third time. The vehicle was repaired for a third time. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11531872,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2023","dateComplaintFiled":"07/12/2023","vin":"KM8NU4CC1AU","components":"ELECTRICAL SYSTEM","summary":"I have had the same thing happen to me3 TIMES with this Hyundai. It is a 2010 Veracruz. Twice before. it was repaired under the warranty, and then the recall. This time, it left me ON THE ROAD>> DEAD>> WITH NO POWER and NO WARNING. This was EXTREMELY DANGEROUS, and I could have been killed if it had failed while I was turning. I was, thankfully, in a turning lane. I had it towed AGAIN to Hyundai, where they \"repaired it\" after having my car for 8 days. We traded it BACK to them, because it is too dangerous for me to drive anymore. As I mentioned , it was supposed to have been fixed TWICE before.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11514606,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2021","dateComplaintFiled":"03/30/2023","vin":"KM8NU4CC6AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated that the vehicle had experienced an engine oil leak. The contact stated that the engine oil leaked onto the alternator and caused the alternator to fail. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling); however, the failure reoccurred. The vehicle was taken back to the dealer, who informed the contact that recall repairs were completed one-time free of charge. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11485097,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2022","dateComplaintFiled":"09/18/2022","vin":"Km8nu4cc3au","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Our ESC light comes on occasionally, many times when making a left turn. Then the throttle quits and the car slows down. We had it in the shop 6 times with no repair.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11477814,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2022","dateComplaintFiled":"08/05/2022","vin":"KM8NUDCC2AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure and the vehicle was no longer drivable. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11471819,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2022","dateComplaintFiled":"06/30/2022","vin":"KM8NU4CC7AU","components":"UNKNOWN OR OTHER","summary":"2010 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOT BEING COMPLETED DUE TO LACK OF PARTS.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11471477,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/29/2022","vin":"KM8NU4CC5AU","components":"SEAT BELTS,UNKNOWN OR OTHER","summary":"The driver's door handle does not work. The buckle assembly for the driver's seat belt has a stuck button and no longer works properly.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11454152,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2022","dateComplaintFiled":"02/25/2022","vin":"KM8NU4CC2AU","components":"ENGINE","summary":"The contact owns a 2010  Hyundai Veracruz. The contact received NHTSA Campaign Number  20V705000 (Engine and Engine Cooling).The contact stated that while driving, the battery warning light was illuminated. There was an abnormal smoke odor and also a burning rubber odor. The vehicle was taken to an independent mechanic who informed him that oil was leaking into the engine and onto the alternator. The contact called the local dealer and was informed that the mechanic was unable to repair the vehicle until May 2022. The manufacturer was not contacted and informed of the failure. The approximate failure mileage was 148,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11452445,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2021","dateComplaintFiled":"02/17/2022","vin":"KM8NU4CC2AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) which stated that vehicle owners would receive another letter when parts were available. After several months, the vehicle was taken for an oil change and the mechanic informed her that oil had leaked all over the engine compartment and the alternator. The contact was able to drive back to the residence and then the vehicle was taken to the local dealer to be diagnosed. The contact was informed that the alternator needed to be replaced; however, the part was not yet available. The vehicle was not repaired. Several days later while driving at an undisclosed speed, several unknown warning lights illuminated and the vehicle lost motive power and stalled. The contact was unable to restart the vehicle and the vehicle was towed to the local dealer. The contact was informed that parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 149,000. The VIN was not available. Consumer stated no one had a solution car actually broke down while  driving on Tuesday, February 15. Corporate had no solution. Consumer was told by National Consumer Affairs to work with dealer and see if they can possibly some aftermarket parts.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11451889,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2021","dateComplaintFiled":"02/14/2022","vin":"km8nu4cc1au","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the valve cover gasket was leaking oil. The approximate failure mileage was 140,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11451481,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2021","dateComplaintFiled":"02/11/2022","vin":"KM8NU4CC8AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated that while operating the vehicle, the engine suddenly started to fail while the vehicle jerked and hesitated. The vehicle was able to be driven to the local dealer who indicated that engine oil had leaked onto the alternator and the alternator needed to be replaced. The vehicle was repaired however, the failure later recurred. The contact indicated that the vehicle was later serviced under NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling). The manufacturer was also notified of the failure. The failure mileage was 131,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11451393,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2022","dateComplaintFiled":"02/10/2022","vin":"KM8NU4CC0AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated that the front valve cover gasket was replaced by the dealer under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, four months later, he noticed that oil was leaking underneath the vehicle. The vehicle was taken to the dealer, where it was diagnosed that oil was leaking from the rear valve cover gasket. The dealer informed the contact that the recall was specifically for the front valve cover gasket replacement and he would be responsible for the cost of the repair of the rear valve cover gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11450774,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2022","dateComplaintFiled":"02/07/2022","vin":"KM8NU4CC9AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact had received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that parts for the recall repair were not yet available. The contact had not experienced a failure. VIN tool showed no unrepaired recalls associated with the VIN.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11448325,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2022","dateComplaintFiled":"01/21/2022","vin":"KM8NU4CC1AU","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"While driving to work today on 1/21/2022 my vehicle was traveling at about 35 mile per hours when it suddenly began to slow and was unresponsive to my effort to maintain speed, and then several dashboard warning lights including the check engine light, charging system light, seatbelt light, and then the car began to have a loss of power and stalled.    I did have my alternator and battery replaced in February of 2021 when this happened previously.  Then I received a notice of NHTSA recall 20V705000 and had the remedy repaired completed in August 2022.  I did attempt to have Hyundai USA reimburse me for my alternator repair and a previous repair I paid for related to the fault valve covers gaskets, but they refused my request for reimbursement.   Now the problems and potential hazard remains. Thank you.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11445161,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2021","dateComplaintFiled":"12/27/2021","vin":"KM8NU4CC3AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair and found oil leaking on alt. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. Parts distribution disconnect. Power failed while driving at 35mph on 7/21.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11444193,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2021","dateComplaintFiled":"12/17/2021","vin":"KM8NU4CC0AU","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated that while driving at 30-40 MPH, the vehicle inadvertently stalled. The contact was unsure whether there were warning lights illuminated. The contact pulled into the parking lot of his workplace and parked the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the alternator needed to be replaced. The contact stated that the vehicle was repaired. The contact stated that sometime after the repair, the vehicle would make abnormal rattling sounds while driving. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and the vehicle was taken to the dealer for the recall repair. The dealer diagnosed that the alternator and the valve cover gasket needed to be replaced; however, the dealer informed the contact that the parts for the recall repair were not yet available. The dealer advised the contact that the vehicle was unsafe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The contact had been awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 148,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11437764,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2021","dateComplaintFiled":"10/22/2021","vin":"KM8NUDCC3AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated that there was an abnormal odor of oil detected. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not available. The vehicle was inspected, and the contact was informed that a second part of repair would be required. The vehicle was not repaired. The contact was informed that the parts were backordered until 2022. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 135,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11431185,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"08/31/2021","vin":"km8nudcc9au","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle shut down and was towed to a certified mechanic. The battery was replaced however, shortly after, the alternator failed the vehicle was towed back to the same mechanic and the alternator was replaced. The contact took the vehicle to the dealer and the dealer declined to assist because the contact had the vehicle towed and repaired by an independent mechanic. The approximate failure mileage was 85,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11426483,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2020","dateComplaintFiled":"07/26/2021","vin":"km8nu4cc6au","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that there was an oil leak coming from the engine. Parts distribution disconnect. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11426164,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2021","dateComplaintFiled":"07/23/2021","vin":"KM8NUDCCXAU","components":"ELECTRICAL SYSTEM","summary":"Hyundai has had this recall #197 open since 2014 and still does not have a solution?  I just got another letter on 7-22-21 saying the same thing that they have been saying for seven years with zero resolution yet in place.  I finally took the time to read the other complaints about electrical problems and the car seizing up nd being dead and this is exactly what is happening to my 2010 Hyundai Veracruz as I write this.  How can this ongoing problem not be addressed and fixed by Hyundai for over 7 years now!  What is the NHTSA doing about this?  I now am looking at a seriously expensive repair for this problem because Hyundai simply is ignoring all of the complaints about this dangerous situation.  The local dealerships I call don't want to touch it until the remedy is available or want us to pay for it and try and recover the cost later.  This is unacceptable and I want to know what this government agency NHTSA is doing about it.  Hyundai customer service is of no real help.  They just advise to get it fixed and hope for a remedy later, but this type of problem is truly dangerous and I do not want my family put in jeopardy of an accident due to the car going dead as it has done twice so far at my home.  Please make Hyundai solve this problem now and actively reach out to the owners of these vehicles with a solution that will cost nothing to the owners.  I am on social security and cannot afford to put out approximately $1,000 and hope to get it back someday from Hyundai. I feel Hyundai is allowing this problem to go on due to not wanting to spend the money to fix this problem while they hope that it just goes away.  Please do something NOW!!!","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11424989,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2020","dateComplaintFiled":"07/15/2021","vin":"KM8NU4CC4AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact back to the dealer. The contact stated that oil was leaking onto the alternator causing the starter to become inoperable. The starter was replaced however, the failure recurred. The failure mileage was unknown. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11423222,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"07/02/2021","vin":"KM8NU4CC0AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, the vehicle loss motive power without warning. The vehicle was towed to the residence and the contact\u2019s husband inspected the vehicle and noticed that there was oil leaking from the valve cover gasket onto the alternator and battery. The contact\u2019s husband replaced the alternator and valve cover gasket himself. The vehicle was then towed to the dealer. The dealer informed the contact in March of 2021, that there was no remedy for the recall repair. The vehicle remained at the dealer. The contact was informed by the dealer that the remedy was available however, they would not perform the recall repair due to the engine failure. The manufacturer was made aware of the failure and informed the contact that the part was not yet available. The failure mileage was unavailable.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11422636,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2021","dateComplaintFiled":"06/28/2021","vin":"KM8NUDCC6AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 32 mph, the vehicle stalled. The contact stated that the battery warning light was illuminated. The vehicle was towed back to the contact's residence where an independent mechanic arrived to inspect the vehicle. The vehicle was diagnosed with a battery and the alternator needing to be replaced. The battery was replaced however, the failure occurred. The contact was relating the failure to NHTSA campaign number: 20V705000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 206,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11422257,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2021","dateComplaintFiled":"06/25/2021","vin":"KM8NU4CC1AU","components":"FUEL/PROPULSION SYSTEM","summary":"This vehicle has had multiple problems with the valve cover gasket since we purchased it. In 2015 we had the alternator and valve cover gasket replaced per the recall. The next year in 2016 we had to replace the alternator and valve cover gasket AGAIN, as the gasket was again leaking. In November of 2020 Hyundai admitted they were aware there was still problems with some gaskets, including with our car as we received a notice in the mail about a pending recall. In the last 7 months I have received 3 notices, but they all say that no repair has been implemented as of this time. This week we had to take our car in for the yearly required inspections in PA, and again our gasket is leaking. To pass inspection we had to replace it again, for the 3rd time. I called Hyundai and was told that I should have it done and submit my receipt for reimbursement because as of now there still is no fix. It is unimaginable to me that a company as big as Hyundai can be aware of a problem like this for more than 6 years and not come up with a permanent fix.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11420992,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2021","dateComplaintFiled":"06/15/2021","vin":"KM8NU4CCXAU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 60 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that engine oil had leaked onto the alternator and the alternator needed to be replaced. The alternator was replaced but failed to fix the failure. The contact inspected the vehicle and became aware that oil was still leaking onto the alternator. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 160,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11420907,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2021","dateComplaintFiled":"06/14/2021","vin":"KM8NU4CC9AU","components":"ENGINE","summary":"manufacture has not come up with a fix for current recall. they are taking to long. have sent out the same recall letters 3 times. car shut off when turning lost all power to car had almost no control, oil is dripping onto alternator from valve cover leak.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11420600,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2021","dateComplaintFiled":"06/11/2021","vin":"KM8NUDCC0AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 35-40 mph, the vehicle loss motive power and the brakes and steering wheel became firm. The battery and check engine warning lights were illuminated. The contact performed a self-diagnosis as an alternator failure. The contact stated that the alternator was covered in oil. The dealer was made aware of the failure and informed the contact that there was a recall with NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) associated with the VIN. The contact was informed that the vehicle needed to be taken to the dealer for diagnosis. The contact was informed that the diagnostic result needed to be sent to the manufacturer for repair approval. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was 127,653.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11419875,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"06/07/2021","vin":"KM8NU4CC9AU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"RE:  NHTSA Recall Number 20V-705.  The engine value cover gasket leaks oil onto the alternator.  My engine has been smoking for six months (January 2021-present).  This problem was not repaired correctly under a previous recall in 2014.  In 2016 the problem persisted and my car shut off unexpectedly, causing me to stop in the high speed lane of the Massachusetts Turnpike, nearly resulting in a major accident and fatality.  The value gasket and alternator was replaced the day after the incident but the problem has emerged again.  I have received two notices from Hyundai in last few months under recall 197 stating that a \"remedy is being prepared\" following the NHTSA recall order of November 2020, but to date no remedy has been noticed.  Hyundai customer service suggests that I pay for the repair myself at the dealer and seek reimbursement from Hyundai America myself but I lack funds to do so.  As stated, the engine is smoking, the check engine light is on, and I fear for my family's safety.  This vehicle is needed for transportation to work and to purchase essentials.  Hyundai's response to this issue has not been timely.  By this complaint, I am respectfully requesting the NHTSA to order Hyundai to directly reimburse my local dealer for this critical repair so as to remedy this dangerous situation.  [XXX] cell - [XXX]; [XXX]  PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11418548,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2021","dateComplaintFiled":"05/25/2021","vin":"KM8NU4CC6AU","components":"UNKNOWN OR OTHER,ENGINE","summary":"- Oil leaks causing harm to the function of the car. Yes, available for inspection. - The safety of our family was put at risk since we were left stranded at the airport on a late, hot Sunday with a broken car, & a two year old.  -The vehicle was inspected by our car shop at C & R, Tire: 602-493-5258 17434 N Cave Creek Rd, Phoenix, AZ  - The problem has been confirmed by the the important safety recalls we have received in the mail regarding Oil Leak on Alternator. - All maintenance up to date.   Hello, My husband and I bought a 2010 Hyunday, Veracruz in 2018 before the arrival of our first son. It has been our first family car. Last year we began to receive important safety recall notices (three total). We didn't think anything of it since the vehicle was working just fine and we keep up to date with the\u00a0maintenance of the vehicle. But then in the Fall of 2020 our car troubles began relating to oil leaks. I called the Hyundai dealership for help and was turned away, saying \"there was no current remedy\".\u00a0 Our first bill came out to over $1,200 this past Fall (2020). It was a significant amount of money but we were hopeful that the issues had been resolved at C & R tire shop. Less than 6 months later we were at our car shop again due to oil issues and having to make another significant payment of $1,560.17 on 3/02/2021. At this point we felt very discouraged but once again were hopeful that the car would run well after that. However, we were wrong.\u00a0 On Sunday, April 11th our\u00a0family of three: My husband, two-year-old son, and I went to the airport to pick up a friend. While we were waiting for her arrival all of the lights in our dashboard\u00a0lit up, the car died, and we were left stranded at the airport with no A/C and no way to get home. I ended up having to take an Uber with my son home and my husband spent hours at the airport trying to find a toe truck on a hot Sunday evening.\u00a0 After finding no remedy, we changed the alternator ourselves and problem is solved.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11417827,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2021","dateComplaintFiled":"05/19/2021","vin":"KM8NU4CC6AU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts Distribution Disconnect.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11414233,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2021","dateComplaintFiled":"04/28/2021","vin":"KM8NU4CC8AU","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BRANDON HYUNDAI (9915 E. ADAMO DR, TAMPA, FL 33619, (813) 628-5555) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 148,147. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11413796,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2021","dateComplaintFiled":"04/26/2021","vin":"KM8NU4CC2AU","components":"ELECTRICAL SYSTEM","summary":"2010 HYUNDAI VERACRUZ. CONSUMER WRITES REGARDING OIL LEAK ON ALTERNATOR SAFETY RECALL. *LD    THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE RECALL REPAIR. *JS","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11413848,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2021","dateComplaintFiled":"04/25/2021","vin":"KM8NUDCC9AU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"ON 4/23/21, I WENT TO START THE VEHICLE (WHICH IS OUR ONLY VEHICLE TO TRANSPORT OUR CHILDREN), BUT IT DID NOT START AS IF THE BATTERY WAS DEAD. MY HUSBAND TRIED TO JUMP THE VEHICLE, BUT IT DIED AS SOON AS JUMPER PACK WAS TAKEN OFF. LATER THAT DAY, MY BABY BECAME VERY ILL AND WE HAD TO GO TO URGENT CARE. MY HUSBAND ONLY HAS A WORK VAN THAT DOES NOT HAVE SEATS TO TRANSPORT PASSENGERS, SO HE PUT THE CAR ON A CHARGER FOR A BIT AND THE CAR STARTED. WHILE ON THE HIGHWAY, THE VEHICLE SUDDENLY LOST POWER, BUT WE WERE ABLE TO COAST OFF THE HIGHWAY ONTO AN EXIT. WE JUMPED THE CAR WITH A JUMPER PACK AND MADE IT TO THE URGENT CARE. ON THE WAY HOME, WE WERE ABLE TO JUMP THE CAR WITH THE JUMPER PACK TO GET IT STARTED, BUT THE VEHICLE ONCE AGAIN LOST POWER ON THE HIGHWAY. WE THEN TRIED TO STAY OFF THE HIGHWAY, BUT THE VEHICLE KEPT LOSING POWER AND WE HAD TO JUMP IT EVERY TIME WE HAD TO STOP, WHICH LEFT US BLOCKING TRAFFIC MULTIPLE TIMES. WE WERE ABLE TO JUMP THE CAR AND GET IT INTO A PARKING LOT, BUT THE CAR WOULD NOT START WITH A JUMP AFTER THAT. WE HAD TO LEAVE THE VEHICLE IN A PARKING LOT FROM 4/23/21 UNTIL 4/25/21, WHEN MY HUSBAND WAS ABLE TO USE HIS WORK VAN AND A CAR TRAILER TO TOW THE CAR TO THE HYUNDAI DEALERSHIP. HE LOOKED AT THE CAR WHEN HE DROPPED IT OFF AND THE ALTERNATOR WAS COVERED IN OIL, WHICH CAUSED IT TO GO OUT SUDDENLY. THERE IS A CURRENT HYUNDAI RECALL ON THE CAR OVER THE ISSUE, BUT THERE IS NO FIX. THE DEALERSHIP SAID WE HAVE TO PAY FOR REPAIRS OUT OF POCKET AND HOPEFULLY GET REIMBURSED LATER. THIS IS A LARGE UNEXPECTED EXPENSE WHEN WE ARE ALREADY DEALING WITH EMPLOYMENT ISSUES RELATED TO COVID-19. THANKFULLY, NO ONE WAS INJURED OVER THIS MAJOR SAFETY ISSUE WHILE LOSING POWER ON THE HIGHWAY AND CITY STREETS.   MANUFACTURER RECALL NUMBER 197  NHTSA RECALL NUMBER 20V705000 PER NHTSA.GOV WEBSITE","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11407257,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2021","dateComplaintFiled":"04/09/2021","vin":"KM8NU4CCXAU","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11405079,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2021","dateComplaintFiled":"03/26/2021","vin":"KM8NU4CC6AU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"SAFETY RECALL 121 OCCURRED SEVERAL YEARS AGO - BUT IT IS RELATED TO MORE RECENT HYUNDAI RECALL #197.  THIS IS A PROBLEM WITH AN OIL LEAK ON ALTERNATOR, BOTH OF WHICH HAVE OCCURRED ON MY HYUNDAI VERACRUZ.  I HAD TO HAVE THE ISSUES CORRECTED AND PARTS REPLACED AT CONSIDERABLE EXPENSE.  SO I FILED A CLAIM FOR REIMBURSEMENT WITH HYUNDAI BACK IN JANUARY, 2021 -- CASE #17645814.  THIS CLAIM HAS BEEN DELAYED EXCESSIVELY AND MY FOLLOW-UP ATTEMPTS TO CONTACT HYUNDAI HAVE BEEN IGNORED!","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11404461,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2021","dateComplaintFiled":"03/23/2021","vin":"KM8NUDCC3AU","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FORTH MILL HYUNDAI (805 GOLD HILL ROAD, FORT MILL, SC 29708, (855)548-7540 TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE REPAIR FAILED TO FIX THE VEHICLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT BELT WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE BATTERY WAS REPLACED. THE VEHICLE WAS INSPECTED BY THREE INDEPENDENT MECHANICS. THE CONTACT WAS INFORMED THAT ENGINE OIL HAD LEAKED ONTO THE ALTERNATOR. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE BATTERY WAS REPLACED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE INSPECTED. THE MECHANIC WAS UNABLE TO FIND AN ISSUE WITH THE ALTERNATOR. THE MECHANIC CLEANED THE COILS AND REPLACED THE GASKETS HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE.  THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 222,978.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11403091,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2021","dateComplaintFiled":"03/15/2021","vin":"KM8NU4CC7AU","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING, HE DETECTED A BURNING OIL ODOR. THE CONTACT INSPECTED THE ENGINE COMPARTMENT, AND SAW OIL LEAKING ONTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO CAPITAL HYUNDAI MONTGOMERY SERVICE CENTER (2820 EASTERN BLVD, MONTGOMERY, AL 36116) AND WAS DIAGNOSED AS A VALVE COVER GASKET FAILURE, HOWEVER, THE DEALER INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR AND HE WILL BE CONTACTED ONCE PARTS WERE AVAILABLE. THE DEALER ALSO EMAILED THE MANUFACTURER PICTURES OF THE OIL LEAK ON THE ALTERNATOR AND THE DIAGNOSTIC FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 141,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11400423,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2020","dateComplaintFiled":"03/11/2021","vin":"KM8NU4CC8AU","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE LEAKED OIL CAUSING THE VEHICLE TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO BERT OGDEN HYUNDAI (8621 W EXPY 83, HARLINGEN, TX 78552) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOUR TIMES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE ISSUE WAS RELATED TO A RECALL AND THAT A REMEDY WAS BEING FORMULATED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11399414,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2021","dateComplaintFiled":"03/02/2021","vin":"KM8NUDCC9AU","components":"ELECTRICAL SYSTEM","summary":"2010 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARDS TO INOPERATIVE CHARGING SYSTEM. *LD    THE CONSUMER REQUESTED TO BE REIMBURSED THE FOR THE COST OF REPAIRS DUE TO THERE BEING A RECALL ISSUED. *JS","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11396507,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2021","dateComplaintFiled":"02/16/2021","vin":"KM8NU4CC6AU","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO STIVERS HYUNDAI (101 NEWLAND RD, COLUMBIA, SC 29229, (803) 788-6800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH MERGING ONTO INTERSTATE WHEN THE LIGHTS BEGAN TO FLICKER, THE WINDSHIELD WIPERS CEASED, AND THE HEADLAMPS SUDDENLY SHUT-OFF. THE CONTACT STATED THAT THE HEADLAMPS ILLUMINATED AND WORK AS DESIGNED. THE CONTACT WENT TO A LOCAL GAS STATION HOWEVER, WHILE ATTEMPTING TO DRIVE THE VEHICLE THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS OIL LEAKING ONTO THE ALTERNATOR CAUSING THE BATTERY TO NOT BE CHARGED CORRECTLY. THE APPROXIMATE FAILURE MILEAGE WAS 154,925. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11389016,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2021","dateComplaintFiled":"01/20/2021","vin":"KM8NU4CC0AU","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT 25 MPH, WHEN THE VEHICLE BEGAN TO STALL AND MULTIPLE UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE CONTACT STATED SHORTLY AFTER SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 ( ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO MITCHELL HYUNDAI (1600 E PARK AVE, ENTERPRISE, AL 36330; (334) 650-6768) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,418. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11388290,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"01/15/2021","vin":"KM8NU4CC1AU","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT TWICE THE VEHICLE FAILED TO START-UP WITHOUT WARNING, AFTER SEVERAL ATTEMPTS. THE CONTACT TOOK THE VEHICLE TWICE TO AN INDEPENDENT MECHANIC WHERE SHE HAD THE ALTERNATOR REPLACED ON BOTH OCCASIONS. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. ABC HYUNDAI (6825 REDWOOD ST, LAS VEGAS, NV 89118) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11373624,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2020","dateComplaintFiled":"11/07/2020","vin":"KM8NUDCC8AU","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"ONE OR TWO YEARS AGO THE PLASTIC DRIVER DOOR INSIDE DOOR HANDLE BROKE OFF.  THIS WEEK THE PLASTIC PASSENGER FRONT INSIDE DOOR HANDLE BROKE.  NOT GOOD.  IF THERE WAS A WRECK AND YOU NEEDED TO GET OUT OF THE CAR AND THE DOOR HANDLE BREAKS YOU COULD BE IN A WORLD OF TROUBLE!  I DON'T THINK DOOR HANDLES SHOULD BREAK!!  I HAVE THE PASSENGER BROKEN DOOR HANDLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11361212,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2020","dateComplaintFiled":"09/25/2020","vin":"KM8NUDCC2AU","components":"ELECTRICAL SYSTEM","summary":"FOR THE 2ND TIME AFTER PER HYUNDAI A PREVIOUSLY RECALLED ISSUE WAS REPAIRED, MY ALTERNATOR FAILED WHILE DRIVING ON A INTERSTATE HIGHWAY. THE PREVIOUS RECALL IS NUMBER: 14V415000. WHEN THE VEHICLE STALLED LEAVING ME STRANDED AND UPON INSPECTION UNDER THE HOOD, THE ALTERNATOR WHICH WAS REPLACE ONLY 3 YEARS AGO WHEN THIS LAST HAPPENED AND PER HYUNDAI AGAIN 2 YEARS BEFORE THAT FOR THE RECALL, WAS COMPLETELY COVERED IN OIL AS IF THE RECALL WAS NEVER DONE EVEN THOUGH THEY SAY IT WAS. (3 ALTERNATORS COVERED IN OIL FOR A VEHICLE THAT IS ONLY 10 YEARS OLD). THIS ISSUE CAME OUT OF NO WHERE AND AGAIN LEFT ME STRANDED. IT THE RECALL WAS ACTUALLY COMPLETED I BELIEVE THE GASKET/SEAL THAT WAS REPLACED IS FAULTY.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11328846,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"06/15/2020","vin":"KM8NU4CC6AU","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ENGINE OIL LEAKED FROM THE OIL PAN UNTO THE ALTERNATOR, AND THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11306636,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2020","dateComplaintFiled":"02/03/2020","vin":"KM8NU4CC0AU","components":"UNKNOWN OR OTHER","summary":"FRONT OIL COVER GASKET LEAKING ON TO ALTERNATOR. ACCORDING TO RESEARCH ON MY VIN NUMBER IT WAS FIXED. AFTER READING OWNER COMPLAINTS OF SAME MODEL VERACRUZ IT APPEARS TO BE A REOCCURRING PROBLEM. WHICH MEANS THIS PROBLEM HAS NOT BEEN COMPLETELY RESOLVED. AFTER TRYING TO CRANK VEHICLE AT SOME POINT EARLIER THIS YEARS AND WAS UNSUCCESSFUL. AFTER FURTHER EXAMINATION OIL WAS VISABLE AS WELL AS THE SMELL OF OIL ON ALTERNATOR.  CAR LATER CRANK WITH NO PROBLEM. BUT OIL LEAK IS BECOMING A PROBLEM AS IT IS OBVIOUS THE LEAK IS INCREASING.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11288732,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2019","dateComplaintFiled":"12/12/2019","vin":"KM8NUDCC5AU","components":"STEERING,ELECTRICAL SYSTEM","summary":"THE TILT AND TELOCOPING FEATURE STOPPED WORKING ON THE STEERING WHEEL A WHILE BACK. IT CAN ONLY GO IN AND OUT, NOT UP AND DOWN. CAUSING IT TO BE HARDER TO REACH, SEE, AND STEER THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11282734,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2019","dateComplaintFiled":"11/27/2019","vin":"KM8NU4CC3AU","components":"SERVICE BRAKES","summary":"WHEN PRESS THE BRAKES THE REAR BRAKE LIGHTS DO NOT COME ON. THE VEHICLE REAR LIGHTS ARE ON BUT THE BRAKES LIGHTS DO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS PUSHED WHEN HAVING TO STOP OR SLOW DOWN. ONLY FOUND OUT ABOUT THE LIGHTS BECAUSE INDIVIDUAL BEHIND MY VERACRUZ PULLED FROM AROUND ME TO THE DRIVER SIDE OF MY CAR AND TOLD ME I HAD NO BRAKE LIGHTS JUST TAIL LIGHTS AND HE ALMOST REAR-REAR ENDED ME AT THE STOPLIGHT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11220689,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2019","dateComplaintFiled":"06/17/2019","vin":"KM8NUDCC9AU","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE IN REVERSE IN THE PROCESS OF TURNING THE VEHICLE AROUND FROM A HILL, THE FRONT PASSENGER NOTICED THAT THERE WAS SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. BOTH THE DRIVER AND FRONT PASSENGER EXITED THE VEHICLE AND WITHIN MINUTES THERE WAS A FIRE UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED. A POLICE AND FIRE REPORT WERE FILED. NO INJURIES WERE SUSTAINED. HE CONTACT MENTIONED THAT DUE TO THE FIRE, THE DASHBOARD MELTED, RUBBER HOSES BURNED, WINDSHIELD FRACTURED AND THE FRONT SEATS MELTED. THE VEHICLE AT THE TIME OF THE FAILURE WAS NEAR A CAMPUS DORMITORY AND WAS TOWED TO THE CAMPUS PARKING LOT WHERE IT REMAINED. THE DEALER WAS NOT CONTACTED. THE NATIONAL CONSUMER AFFAIRS DEPARTMENT CALLED THE CONTACT AND REQUESTED SEVERAL INFORMATION SUCH AS A COPY OF THE TITLE, COPY OF THE CURRENT REGISTRATION, INSPECTION AUTHORIZATION FORM, OWNERS DRIVERS LICENSE, LIST OF ITEMS LOST IN THE FIRE, INSURANCE ADJUSTERS NAME/PHONE NUMBER/CLAIM NUMBER, AND PHOTOS/VIDEO OF THE INCIDENT. THE CONTACT HAD NOT CALLED THE MANUFACTURER DIRECTLY. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.   *TT*JB","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11195427,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2019","dateComplaintFiled":"04/10/2019","vin":"KM8NUDCC7AU","components":"POWER TRAIN,ENGINE","summary":"AFTER HAVING MY VALVE COVERS FIXED 2 X'S FOR LEAKING UNDER WARRANTY/RECALL IT STARTED LEAKING A 3RD TIME AND FINALLY LEAD TO ENGINE FAILURE WHILE AT THE DEALER TO BE FIXED AT 101143 MILES 11/2017. THE TRANSMISSION STARTED SLIPPING INTERMITTENTLY ABOUT THIS TIME ALSO. DEALER SAID TRANS NEEDED REPLACING. AFTER A LOT OF ARGUING AND RESTLESS NIGHTS; THE DEALER COVERED A REMANUFACTURED SHORT BLOCK. I HAD TOO COVER EVERYTHING ELSE, $4200. A LITTLE OVER A YEAR LATTER THE ENGINE STARTED MAKING UNPLEASANT NOISES FOR 10-15 SEC ON A COLD START. DEALER SAYS THESE ARE \"NORMAL ENGINE NOISES\" AND I GOT ABOUT 5-10 MILES FROM THE DEALER AND THE OIL LIGHT CAME ON AND THE ENGINE MADE KNOCKING NOISES INTERMITTENTLY. I HAD THE CAR TOWED TO A DIFFERENT DEALER IMMEDIATELY. OIL PUMP BAD AND NEEDS ANOTHER ENGINE. SAME ENGINE HAS BEEN RECALLED BY HYUNDAI FROM 2011-2014 FOR PREMATURE FAILURES, BUT NOT THE 2010. I HAVE TWO MUCH OLDER NON-HYUNDAI CARS WITH CLOSE TO 200K MILES ON THEM AND I DON'T HAVE ISSUES LIKE THIS AT ALL.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11175716,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2019","dateComplaintFiled":"02/08/2019","vin":"KM8NU4CC0AU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"VEHICLE'S ENGINE COMPARTMENT BURST INTO FLAMES WHILE I WAS DRIVING, WITHOUT ANY WARNING, THERE WAS NO COLLISION. COMPLETELY DESTROYED ENTIRE FRONT END. FIRE DEPARTMENT COULDN'T FIND THE CAUSE. UNKNOWN.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11139933,"manufacturer":"Hyundai Motor America","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2018","dateComplaintFiled":"10/12/2018","vin":"KM8NU4CC0AU","components":"UNKNOWN OR OTHER,ENGINE","summary":"MY WAS HUSBAND WAS DROPPING ME OFF AT WORK DRIVING BACK HOME WHICH IS LESS THAN 5MINUTES FROM MY JOB ON A STREET  THERE WAS A LOUD POP AND THE DRIVER ON THE SIDE WAS YELLING THE CAR WAS ON FIRE HE PULLED OVER TOOK MY SWEATER OUT OF THE VEHICLE AND PUT THE FIRE OUT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11121126,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2018","dateComplaintFiled":"08/20/2018","vin":"4UZABFDC84C","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. WHILE DRIVING 40 MPH, THE ELECTRONIC STABILITY CONTROL, BATTERY, CHECK ENGINE, AND BRAKE WARNING INDICATORS ILLUMINATED AND THE ENGINE SEIZED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ALTERNATOR FAILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11104777,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2018","dateComplaintFiled":"06/29/2018","vin":"KM8NUDCC5AU","components":"ELECTRICAL SYSTEM","summary":"OUR HYUNDAI VERACRUZ GOT ALL OF SUDDEN STOPPED WHILE ON THE ROAD. IT DID NOT MOVE AND ALL THE TRAFFIC GOT BACKED UP LUCKILY THERE WAS NO HEAVY VEHICLE EXCEPT FOR TOO MANY CARS. FEW NICE PEOPLE REALLY HELPED US TO SOME HOW MOVE THE CAR AND AT LEAST GET OUT OF BUSY ROAD SO THAT TRAFFIC CAN GET THROUGH. THEN THE CAR GOT TOWED TO THE AUTHORIZED HYUNDAI SERVICE DEALER AND THEY TOLD US THAT THE ALTERNATOR IS HAVING THE PROBLEM AND NEED TO BE CHANGED. WE DID SOME ONLINE SEARCH AND FOUND OUT THAT THE IN 2015 HYUNDAI DID HAD A RECALL FOR THE VALVE COVER GASKET AND IF REQUIRED THEY WOULD ALSO CHANGE THE ALTERNATOR. I AM NOT SURE IF OUR DEALER CHANGED THE ALTERNATOR AT THE TIME WHEN RECALLED ITEM WAS GETTING FIXED AND EVEN IF DEALER HAVE CHANGED - ITS BASED ON MY LIMITED AUTO KNOWLEDGE THAT ALTERNATOR LAST AT LEAST 50,000 TO 80,000 MILES. HENCE WE WOULD LIKE TO BRING IT TO THE NOTICE OF NHTSA. THE MAIN REASON IS THE CONCERN FOR SAFETY AS WHEN THIS HAPPEN BOTH THE KIDS WERE IN THE CAR WHICH SCARED US THE MOST. WE HOPE THE AUTHORITY LOOK INTO THE MATTER AND PROVIDES SOME UPDATES TO US ABOUT THIS PARTICULAR ISSUE AS WE HAVE NOT GOT PROPER REPLY WHILE CONTACT HYUNDAI MOTORS USA CORPORATE OFFICE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11075658,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2018","dateComplaintFiled":"03/01/2018","vin":"KM8NU4CC3AU","components":"EXTERIOR LIGHTING","summary":"BRAKE LIGHTS STAY ON WHEN THE PEDAL IS NOT DEPRESSED AND ESC LIGHT COMES ON WHILE NOT MOVING","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11065480,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2018","dateComplaintFiled":"01/28/2018","vin":"KM8NU4CC9AU","components":"ENGINE","summary":"I HAD A RECALL #121 WHICH WAS CORRECT AT 50,000 MILES.  THE VALUE COVER LEAKS AND DRIPS ONTO THE ALTERNATOR.  25,000 MILES IT HAPPENED AGAIN. I WAS DRIVING MY CAR YESTERDAY AND ALL LIGHTS CAME ON SO I TURNED TO GO HOME. CALL THORNTON ROAD HYUNDAI IN LITHIA SPRINGS, GA AND THE SERVICE MANAGER TOLD ME TO BRING IN MY CAR CAUSE ITS STILL COVERED CAUSE I HAD 74,500 MILES ON MY CAR. MY HUSBAND HAD TO CHARGE UP MY BATTERY JUST TO MAKE IT TO THE DEALERSHIP. I GOT THERE AND I WENT TO SERVICE AND SPOKE WITH THIS LADY AND I EXPLAINED THE SITUATION AND SHE SAID THAT I DIDNT SPEAK WITH ANYONE BECAUSE SHE WAS THE SERVICE MANAGER. SO SHE GAVE ME AN ATTITUDE SAYING IT WAS ALREADY DONE AND THEY WILL NOT DO IT AGAIN. SO MY HUSBAND AND I DROVE HOME AND I BROKE DOWN, MY CAR STOPPED ON ME AND IT WAS SMOKING A LITTLE AND WE HAD TO CHARGE THE BATTERY AGAIN JUST TO GET THE CAR INTO GEAR AND HAD TO GET ONE OF HIS FRIENDS TO TOW MY CAR HOME. IF THEY WOULD OF FIXED THE PROBLEM RIGHT THE FIRST TIME THEN THIS PROBLEM SHOULD OF NOT HAPPENED 25,000 MILES LATER.  THEY PUT MY LIFE IN DANGER WHEN I WAS FORCED TO DRIVE HOME AND BROKE DOWN ON A 2-WAY HIGHWAY.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11051139,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2017","dateComplaintFiled":"11/29/2017","vin":"KM8NU4CC6AU","components":"ELECTRICAL SYSTEM","summary":"BATTERY AND SEAT BELT INDICATOR LIGHTS BEGAN FLASHING INTERMITTENTLY AND EVENTUALLY I LOST ALL POWER AND ENGINE SHUT DOWN ON A BUSY HIGHWAY WITH SEVERAL CHILDREN AND AN INFANT ON BOARD.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11014917,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2017","dateComplaintFiled":"08/13/2017","vin":"KM8NU4CC3AU","components":"STRUCTURE","summary":"BOTH OF THE FRONT INSIDE DOOR HANDLES WHICH ARE PLASTIC, HAVE BROKEN. THE RESULT OF THIS IS THAT YOU MUST ROLL DOWN THE WINDOWS & REACH OUTSIDE THE VEHICLE TO OPEN THE DOORS IN ORDER TO GET OUT OF THE CAR. THE CAR WAS STATIONARY WHEN EACH OF THE HANDLES BROKE. I FEEL THAT THIS IS NOT JUST AN INCONVENIENCE, BUT A SERIOUS SAFETY ISSUE. IF AN ACCIDENT OCCURRED OR A FIRE BROKE OUT  & FOR WHATEVER REASON YOU COULDN'T GET YOUR WINDOWS DOWN YOU COULD BE IN SERIOUS RISK OF INJURY OR DEATH.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":11000696,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2014","dateComplaintFiled":"06/22/2017","vin":"KM8NU4CC1AU","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE FAILURE RECURRED AN ADDITIONAL FOUR TIMES. THE CONTACT TOOK THE VEHICLE TO THE THORNTON ROAD HYUNDAI DEALER WHERE THE VALVE COVER GASKET, ALTERNATOR, AND BATTERY WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 10353756. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10971417,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2017","dateComplaintFiled":"04/08/2017","vin":"KM8NU4CC5AU","components":"ENGINE","summary":"THE OIL LEAK THAT HAS PREVIOUSLY BEEN REPORTED CAUSED THE ENGINE TO RUN LOW ON OIL. SINCE THERE IS A DRIP PAN UNDER THE ENGINE A CONSUMER WOULD HAVE NO WAY OF KNOWING THAT THEIR ENGINE WAS SEVERELY LEAKING. IF THERE IS NO OIL IN YOUR PARKING SPOT AND NO SIGN OF THE CAR SMOKING A NORMAL PERSON WOULD NOT CHECK THE OIL WITH EVERY TANK OF GAS. THIS OIL LEAK CAUSED MY ALTERNATOR TO FAIL IN TRAFFIC, AND SINCE THE ENGINE RAN LOW ON OIL I HAD A CATASTROPHIC ENGINE FAILURE ( THREW A ROD) AT 126K. THE OIL LEAK CAUSES LONG-TERM DAMAGE TO THE ENGINE THAT HYUNDAI REFUSES TO ACKNOWLEDGE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10925468,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2016","dateComplaintFiled":"11/10/2016","vin":"KM8NU4CC6AU","components":"ENGINE","summary":"I RECENTLY WAS DRIVING MY 2010 HYUNDAI VERA CRUZ ON THE INTERSTATE WHEN THE ENGINE SUDDENLY DIED ON ME. I NOTICED THAT THERE WAS A MIXTURE OF OIL AND WATER COMING FROM BENEATH THE CAR. UPON FURTHER INSPECTION I WAS INFORMED THE MOTOR WAS LOCKED. I HAD JUST REPLACED THE ALTERNATOR IN MAY OF THIS YEAR DUE TO OIL LEAKING ON IT. I CAN'T RECALL IF THE ORIGINAL OWNER HAD THE CAR SERVICED FOR THE RECALL OR NOT. BUT I DID CALL IN ABOUT IT AND WAS INFORMED THAT IT WAS NOT ON THE LIST AND IF I NEED TO HAVE IT CHECKED AT THE LOCAL HYUNDAI DEALER THEN I WOULD HAVE TO PAY THE SERVICE CHARGE. WELL TO ME THAT WASN'T FAIR, BUT NOW THE FAIRNESS IS GONE BECAUSE NOW I'LL HAVE TO PAY OUT 6200 TO HAVE THE ENGINE REPLACED. THIS ISSUE COULD HAVE BEEN AVOIDED.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10917668,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2016","dateComplaintFiled":"10/20/2016","vin":"KM8NU4CC5AU","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER WAS INFORMED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 129,101.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10903732,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"09/06/2016","vin":"KM8NU4CC9AU","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE INSIDE DOOR HANDLE FRACTURED WHILE ATTEMPTING TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DOOR HANDLE. LATER, THE FRONT PASSENGER SIDE DOOR HANDLE ALSO FRACTURED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.   UPDATED 11/29/16*LJ","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10863838,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2016","dateComplaintFiled":"05/08/2016","vin":"KM8NU4CC3AU","components":"STRUCTURE","summary":"WITHIN THE LAST WEEK THE INTERIOR HANDLES HAVE BROKEN ON THE DRIVERS SIDE DOORS.  THE DRIVERS SIDE PASSENGER DOOR WILL ONLY OPEN FROM THE OUTSIDE MAKING IT UNSAFE TO ALLOW ANYONE TO RIDE THERE UNTIL IT IS REPAIRED.  THE DRIVER DOOR WILL OPEN BUT GETS STUCK AT TIMES AND DOES  NOT WANT TO SHUT REQUIRING YOU TO MANUALLY HOLD THE DOOR CLOSED.  THIS IS UNSAFE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10809437,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2015","dateComplaintFiled":"12/10/2015","vin":"KM8NU4CC6AU","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"AS OF TODAY 3 OUT OF 4 INTERIOR DOOR HANDLES ON MY 2010 HYUNDAI VERACRUZ HAVE BROKEN. THE REMAINING DOOR IS INTERMITTENT DUE TO A DEFECTIVE DOOR LOCK. FROM AN ONLINE SEARCH THIS IS OBVIOUSLY A VERY COMMON PROBLEM, SPANNING SEVERAL YEARS AND MODELS, OBVIOUSLY DUE TO POOR DESIGN OR MATERIALS. IT IS ALSO NOT ONE THAT I CARE TO PAY TO REPAIR AND THEN HAVE TO PAY AGAIN IN THE FUTURE. INABILITY TO OPEN A DOOR FROM THE INSIDE OF THE VEHICLE CREATES A SERIOUS SAFETY PROBLEM. IN THE EVENT OF AN ACCIDENT I WILL NEED TO BE ABLE TO HOPEFULLY UNLOCK THE DOOR, OPEN THE WINDOW AND REACH THE OUTSIDE DOOR HANDLE TO GET OUT. OF COURSE THIS ASSUMES THAT POWER IS NOT INTERRUPTED AS A RESULT OF ACCIDENT. WITHOUT ELECTRICAL WE WOULD BE TRAPPED IN THE VEHICLE. ADDITIONALLY, AS A MAN OF COLOR, I DON'T CHERISH THE THOUGHT OF HAVING TO EXPLAIN TO A COP THAT I CANNOT EXIT THE VEHICLE WITHOUT FIRST REACHING OUTSIDE.    THIS IS NOT THE FIRST PROBLEM I'VE HAD WITH THIS CAR BUT THIS IS ONE THAT HYUNDAI SHOULD DEFINITELY RECALL AND REPAIR.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10809090,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2015","dateComplaintFiled":"12/08/2015","vin":"KM8NU4CC6AU","components":"STRUCTURE","summary":"AS OF TODAY 3 OUT OF 4 INTERIOR DOOR HANDLES ON MY 2010 HYUNDAIVERACRUZ HAVE BROKEN. THE REMAINING DOOR IS INTERMITTENT DUE TO A DEFECTIVE DOOR LOCK. FROM AN ONLINE SEARCH THIS IS OBVIOUSLY A VERY COMMON PROBLEM. IT IS ALSO NOT ONE THAT I CARE TO PAY TO REPAIR AND THEN HAVE TO PAY AGAIN IN THE FUTURE. INABILITY TO OPEN A DOOR FROM THE INSIDE OF THE VEHICLE CREATES A SERIOUS SAFETY PROBLEM. IN THE EVENT OF AN ACCIDENT I WILL NEED TO BE ABLE TO HOPEFULLY UNLOCK THE DOOR, OPEN THE WINDOW AND REACH THE OUTSIDE DOOR HANDLE TO GET OUT. AS A MAN OF COLOR, I DON'T CHERISH THE THOUGHT OF HAVING TO EXPLAIN TO A COP THAT I CANNOT EXIT THE VEHICLE WITHOUT FIRST REACHING OUTSIDE. I FEEL I WOULD CERTAINLY BE SHOT.    BEST REGARDS","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10672100,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2014","dateComplaintFiled":"03/09/2015","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"2010 HYUNDAI VERA CRUZ.  CONSUMER WRITES IN REGARDS TO ALTERNATOR AND THE FRONT VALVE COVER RECALL.  *SMD  WHEN THE CONSUMER ARRIVED AT THE DEALER, TO COMPLY WITH THE RECALL, HE WAS INFORMED THERE WAS NO APPROVED REMEDY FOR THE ISSUE.  RECALL # 14V415000. *JB","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10690797,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2014","dateComplaintFiled":"02/26/2015","vin":"KM8NU4CCXAU","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY","summary":"DRIVERS LEFT FRONT INSIDE DOOR HANDLE BEGAN TO FAIL DUE TO WHAT APPEARS TO BE A BREAKDOWN OF ITS ELEMENTS.YESTERDAY IT COMPLETY BROKE OFF AND I HAVE TO USE THE OUTSIDE DOOR HANDLE TO GET OUT OF CAR.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10690004,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2014","dateComplaintFiled":"02/23/2015","vin":"KM8NU4CC5AU","components":"STRUCTURE","summary":"SINCE ABOUT MAY OR JUNE OF 2013, 3 OUT OF 4 INTERIOR DOOR HANDLES HAVE BROKEN ON MY 2010 HYUNDAI VERACRUZ.  THIS IS NOT JUST COINCIDENCE. THE 2 FRONT INTERIOR DOOR HANDLES AND THE PASSENGER SIDE REAR INTERIOR DOOR HANDLE HAVE BROKEN.  I AM FINALLY REPORTING THIS BECAUSE THE REAR PASSENGER DOOR CANNOT OPEN FROM THE INSIDE OR THE OUTSIDE WHICH IS A SERIOUS SAFETY HAZARD.  I RESEARCHED TO SEE IF THIS WAS A COMMON ISSUE WITH THE CAR AND IT APPEARS THAT SEVERAL OTHER OWNERS HAVE POSTED COMPLAINTS REGARDING THE SAME ISSUE.  IN FACT, MY HUSBAND ALSO OWNS A 2010 HYUNDAI VERACRUZ AND HIS PASSENGER SIDE INTERIOR DOOR HANDLE HAS ALSO CRACKED MAKING IT DIFFICULT TO OPEN THE DOOR FROM THE INSIDE.   I SENT AN EMAIL TO HYUNDAI CUSTOMER SERVICE WHICH IS POSTED ON THEIR NATIONAL OEM WEBSITE. THEIR RESPONSE WAS ESSENTIALLY THAT IT IS MY PROBLEM TO FIX.  I DO KNOW THAT OTHER YEAR AND MAKE/MODEL HYUNDAI VEHICLES HAVE A SPECIFIC RECALL ON THESE DOOR HANDLES.  I AM WONDERING WHY THE 2010 VERACRUZ DOES NOT.   THANK YOU FOR YOUR TIME.   *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10680742,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2015","dateComplaintFiled":"02/02/2015","vin":"KM8NU4CC0AU","components":"STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY","summary":"HYUNDAI VERA CRUZ DOOR HANDLES HAVE BEEN BREAKING FOR THREE YEARS.  THIS PREVENTS THE DRIVER AND PASSENGER FROM EXITING THE VEHICLE OR ESCAPING SHOULD THERE BE AN ACCIDENT.  BROUGHT THIS TO THE DEALER'S ATTENTION.  RICK CASE HYUNDAI ADVISED THEY DO NOT STOCK THOSE PARTS AND WE HAD TO RETURN TO REPAIR THE DOOR HANDLE.  THIS MADE EXITING THE VEHICLE DIFFICULT; LOWER THE DRIVER'S WINDOW, OPEN THE DOOR FROM THE OUTSIDE, EXIT AND CLOSE THE WINDOW.  THE FIRST INCIDENT WAS THREE YEARS AGO, THE DEALER REPAIRED THE DOOR HANDLE.  PARTS WERE CHEAP PLASTIC.  THE SECOND INCIDENT WAS AT MY CHILDREN'S SCHOOL DROP OFF LINE WHERE MY SON WAS SCOLDED FOR EXITING FROM THE REAR PASSENGER LEFT SIDE.  THE REAR RIGHT SIDE WAS BROKEN, THUS PREVENTING HIM FROM EXITING THE VEHICLE.  THIS HAS HAPPENED TO EVERY HANDLE, YET THEY ARE REPLACED WITH THE SAME INFERIOR AND DANGEROUS DOOR HANDLES THAT CONTINUE TO BREAK.  TONIGHT, THE REAR RIGHT INTERIOR HANDLE BROKE.  THIS ISSUE NEEDS TO BE ADDRESSED BY THE GOVERNMENT, HYUNDAI HAS NOT REPAIRED THE ISSUE BY BUILDING A BETTER DOOR HANDLE..  SHOULD THE CAR GO IN THE WATER, OR BE ENGULFED IN FLAMES, WE CANNOT ESCAPE AND BE HARMED FOR NO REASON.  THIS IS AN EASY FIX THAT NEEDS TO BE COMPLETED.      THANK YOU   *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10651173,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2012","dateComplaintFiled":"10/29/2014","vin":"KM8NU4CC6AU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 75 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DISCOVERED THAT OIL WAS LEAKING FROM THE FRONT CYLINDER VALVE COVER GASKET ONTO THE ALTERNATOR, WHICH CAUSED THE ALTERNATOR TO FAIL. AS A RESULT, THE ALTERNATOR, THE FRONT VALVE COVER GASKET, AND THE BATTERY NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ELECTRICAL SYSTEM) AND STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10565062,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2013","dateComplaintFiled":"02/20/2014","vin":"KM8NU4CC6AU","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING","summary":"I STARTED UP THE VEHICLE AND HAD NO INTERIOR LIGHTS.  FOR ABOUT 2 MONTHS, THE LIGHTS WOULD NOT COME ON UPON STARTING UP IF THE LIGHTS WERE LEFT IN THE AUTO MODE OR INITIALLY TURNING THE LIGHTS ON. THEN THE LIGHTS STARTED FLICKERING DURING DRIVING AND NOW THE LIGHTS GO OUT WHILE DRIVING THE ENTIRE DASH.  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10559475,"manufacturer":"Hyundai Motor America","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2014","dateComplaintFiled":"01/11/2014","vin":"KM8NUDCC7AU","components":"AIR BAGS,STRUCTURE,SERVICE BRAKES","summary":"THE BRAKES FAILED TO PROPERLY STOP MY 2010 HYUNDAI VERACRUZ WHILE DRIVING ON A PRIMARY ARTERIAL ROAD. THERE WAS NO INDICATION OF ANY BRAKE FAILURE OR WARNING LIGHT PRIOR TO THIS BRAKING FAILURE. BRAKES WERE WORKING FINE IN STOP AND GO TRAFFIC JUST PRIOR TO THE FAILURE. THE BRAKES WERE APPLIED FOR STOPPED TRAFFIC AND THE VEHICLE FAILED TO STOP. THIS RESULTED IN A FRONT TO REAR END COLLISION AT AN APPROXIMATE SPEED BETWEEN 5 AND 10 MPH. THERE WERE NO SKID MARKS AND DURING BRAKING THE BRAKE PEDAL DID NOT INDICATE THAT THE ABS WAS ACTIVE (NO PULSATING OF THE PEDAL). THE AIR BAG DEPLOYED FROM THE DRIVERS STEERING WHEEL WITHOUT INJURY TO THE DRIVER OF THE HYUNDAI.  THERE WERE NO OTHER PASSENGERS IN THE HYUNDAI NOR IN THE IMPACTED VEHICLE. THE DRIVER OF THE IMPACTED VEHICLE DID NOT SEEK IMMEDIATE MEDICAL ATTENTION BUT DID COMPLAIN OF BACK AND NECK PAIN. THE FRONT END OF THE HYUNDAI HAS EXTENSIVE DAMAGE, INCLUDING FRAME DAMAGE, RADIATOR DAMAGE, AND ENGINE DAMAGE. THE IMPACTED VEHICLE (A LATE 1960'S TRUCK) HAS REAR BUMPER AND FRAME DAMAGE.     AFTER DISCUSSIONS WITH BOTH THE INVESTIGATING OFFICER AND THE BODY SHOP OWNER, I CONTACTED THE LOCAL HYUNDAI DEALERSHIP AND TRIED TO SPEAK WITH THE SERVICE MANAGER. I HAVE LEFT TWO (2) VOICEMAIL MESSAGES TO DATE (BOTH THE DAY OF THE ACCIDENT) AND HAVE NOT RECEIVED A RETURN PHONE CALL. THIS DEALERSHIP HAD JUST COMPLETED THE BRAKE SWITCH RECALL WORK ON THIS VEHICLE ON 12/24/13, INCLUDING A COMPLETE INSPECTION OF THE VEHICLE. NOTHING OTHER THAN NORMAL TIRE WEAR WAS REPORTED ON THE DEALERSHIP'S INSPECTION REPORT.    I AM VERY CONCERNED THAT THERE IS A BRAKING PROBLEM WITH THIS VEHICLE. WHEN THE DEALERSHIP RETURNS MY CALL, I WILL ASK HYUNDAI FOR A FULL INVESTIGATION OF THE ACCIDENT, A REVIEW OF THE ON-BOARD COMPUTER, AND ANY OTHER DIAGNOSTICS THAT CAN BE RETRIEVED FROM THE VEHICLE.  I ALSO INTEND TO CONTACT HYUNDAI DIRECT WITH MY CONCERNS.  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10555627,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2013","dateComplaintFiled":"12/16/2013","vin":"","components":"SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING","summary":"2010 HYUNDAI VERACRUZ.  CONSUMER WRITES IN REGARDS TO STOP LAMP SWITCH RECALL NOTICE.  *SMD  THE CONSUMER STATED THE NEAREST DEALER WAS 50 MILES AWAY. THE CONSUMER REQUESTED TO HAVE A KIA DEALERSHIP, PERFORM THE RECALL, WHICH WAS ONLY 8 MILES FROM HIS HOME. HOWEVER, HYUNDAI STATED KIA WAS NOT AUTHORIZED TO MAKE THE REPAIR.","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10537061,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2013","dateComplaintFiled":"08/24/2013","vin":"KM8NU4CCXAU","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"ON 8/1/2013, WHILE DRIVING AT 35-40 MPH, THE CAR LOST ACCELERATION (ENGINE WAS RUNNING BUT PRESSING GAS PEDAL HAD NO EFFECT ON ENGINE RPMS, BRAKES AND STEERING FUNCTIONED CORRECTLY), AND \"ESC\" (NOT \"ESC OFF\") DASH LIGHT STARTED FLASHING.  STOPPED AND TURNED CAR OFF AND BACK ON AND THE CAR ACCELERATED FINE.  TOOK CAR INTO TEMPE HYUNDAI, BUT THEY COULD FIND \"NO ERROR CODES IN COMPUTER\".  ABOUT 2 WEEKS LATER, PROBLEM OCCURRED AGAIN.  RETURNED TO TEMPE HYUNDAI, AND THEY KEPT CAR OVER NIGHT FOR A TECHNICIAN TO DRIVE HOME AND BACK, BUT PROBLEM DID NOT OCCUR FOR THEM. ON SATURDAY, 8/17/2013, THE PROBLEM BECAME CONSTANT, AND I FOUND THAT (WHILE IT WAS HAPPENING) I COULD TURN ESC OFF AND THE PROBLEM IMMEDIATELY STOPPED, UNTIL I TURNED ESC BACK ON.  I DROVE TO TEMPE HYUNDAI, AND THEIR TECHNICIAN WENT FOR A DRIVE WITH ME AND SAW THE PROBLEM OCCURRING. TEMPE HYUNDAI REPLACED WHAT THEY CALLED THE STEERING CONTROL SENSOR (SAID IT WAS READING 20 DEGREES WHEN SET AT 0 DEGREES) AND MY WIFE PICKED UP THE CAR ON WEDNESDAY, 8/21/2013.  ON FRIDAY EVENING, 8/23/2013, THE PROBLEM OCCURRED AGAIN, AND THE CAR WAS RETURNED TO TEMPE HYUNDAI ON SATURDAY, 8/24/2013.  AGAIN, THEY WERE UNABLE TO FIND ANY ERROR CODES, BUT KEPT THE CAR TO ALLOW THEIR \"EXPERT\" TECHNICIAN TO CHECK IT OUT.  THE INTERNET IS RIFE WITH REPORTS OF MANY MAKES/MODELS OF CARS MANIFESTING THIS EXTREMELY DANGEROUS PROBLEM, AND IT'S SCARY TO THINK WHAT MAY HAPPEN IF THIS PROBLEM OCCURS WHILE IN RUSH HOUR TRAFFIC AND/OR ON A BUSY FREEWAY WITH SPEEDING SEMI TRUCKS ALL AROUND.  THE CAUSE(S) OF THIS PROBLEM NEEDS TO BE DETERMINED AND THE FIX PROVIDED TO ALL WHO ARE AT RISK BEFORE SOMEONE GETS KILLED OR MAIMED!  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10521969,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2013","dateComplaintFiled":"06/26/2013","vin":"KM8NUDCC6AU","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"MY CAR LOST ACCELERATION AND ESC LIGHT TURNED ON WHILE DRIVING AT ABOUT 40 MILE/HR. THE CAR WAS PULLED OVER AND RESTARTED. THE ESC LIGHT TURNED OFF AND THE ACCELERATION WENT BACK TO NORMAL. THE CAR WAS DRIVEN TO A HYUNDAI DEALER LOCATED IN CORONA, CA. NO ERROR CODES WERE FOUND, THE PROBLEM COULD NOT BE DUPLICATED AND NOTHING WAS DONE ABOUT THE ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10424854,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2011","dateComplaintFiled":"09/08/2011","vin":"KM8NUDCC3AU","components":"VISIBILITY","summary":"2010 HYUNDAI VERACRUZ. CONSUMER STATES PROBLEM WITH DRIVER SIDE REAR WINDOW BREAKING. *TGW  THE CONSUMER STATED  THE VEHICLE WAS PARKED IN THE GARAGE WITH THE WINDOWS ROLLED UP. *JB","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]},{"odiNumber":10421354,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2011","dateComplaintFiled":"08/24/2011","vin":"KM8NU4CC3AU","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"MY 2010 HYUNDAI VERACRUZ HAD AN OIL LEAK.  SINCE THE ALTERNATOR IS ON BOTTOM OF THE ENGINE, THE OIL VALVES LEAKED UNDETECTED ONTO THE ALTERNATOR CAUSING IT TO SHORT OUT. THE VEHICLE LOCKED UP AND I COULD NOT STEER IT. THANK GOD I WASN'T DRIVING FAST AND WAS ABLE TO COAST INTO A PARKING LOT WHERE I FINALLY CAME TO A STOP. I COULD NOT PUT THE VEHICLE INTO PARK, THE GEAR SHIFT WOULD ONLY GO INTO NEUTRAL. AS A RESULT, I HAD TO USE THE SAFETY BRAKE TO KEEP THE VEHICLE FROM ROLLING BACK.  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"HYUNDAI","productModel":"VERACRUZ","manufacturer":"Hyundai Motor America"}]}]}