{"count":268,"message":"Results returned successfully","results":[{"odiNumber":11748679,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2026","dateComplaintFiled":"07/07/2026","vin":"5FNYF8H54KB","components":"FORWARD COLLISION AVOIDANCE","summary":"There has been multiple times that my 2019 passport has had the \u201cbrake\u201d indicator pop up on my dash telling me to brake when there is nothing there I mean like a completely empty road. There has been a handful of times that it has actually stopped my car like slammed the brakes when there is nothing around or a couple times when a car was passing on the other side of the roadway. This has happened multiple times with someone driving behind me and I fear it could cause a crash due to the car randomly braking so hard.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11744579,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2026","dateComplaintFiled":"06/16/2026","vin":"5FNYF8H50KB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The safety features connected to the rear view mirror and vehicle sensors malfunctioned.  The Adaptive Cruise Control, Collision Mitigation System, Road Departure Mitigation, Lane Keep Assist and High Beam - brake system - have stopped working.  It was diagnosed as an internal failure of multipurpose camera. I  have noticed there have been a lot of complaints of this failure.  My car doesn\u2019t have that many miles on it and isn\u2019t that old.  It seems like a defect in the car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11742571,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2025","dateComplaintFiled":"06/07/2026","vin":"5FNYF8H52KB","components":"UNKNOWN OR OTHER","summary":"It is available for inspection upon request and I\u2019m not sure as what is happening to it. My an others safety was put at risk when my vehicle suddenly lost power an would not accelerate no matter how much I pressed on gas pedal during driving on a highway there was significant hesitation an would go then act up again it has happened intermittently for over a year now . I have brought it to the attention of Honda dealership and the headquarters a nothing has been done. They claim no light no act up for them . Light came on once no codes and message of an emissions system problem as well then was cleared an no fix. I chance it every time I go out because they refuse to do a better job of testing it. I suggested it may be the fuel injectors because many vehicles have had same problems a were recalled but my my vin was not apart of it. Sadly. Seems it\u2019s a uphill battle to be taken seriously in this matter.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11739733,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2026","dateComplaintFiled":"05/23/2026","vin":"5FNYF8H55KB","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I purchased this vehicle at the end of February 2026. Since the purchase this vehicle has on numerous occasions for no reason applied the brakes and made the steering wheel shake. This has almost caused an accident on several occasions, with today another instance on 5-23-2026. I would turn the system off but from what I understand it re-engages itself after every drive.  I like the vehicle but im afraid that its going to cause an accident or someones death. Had I known that I couldn't permanently turn off this dangerous system i would have never bought it and bought a Lexus SUV instead. Honda should give their customers who want to turn this system off a way to do so.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11733072,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2026","dateComplaintFiled":"04/22/2026","vin":"5FNYF8H25KB","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The safety features connected to the camera and vehicle sensors have all stopped working. Every time I start my car, multiple lights come on and dashboard messages that cruise control, lane assist and collision prevention systems are not working. The dealership quoted me $2300 to fix and said new sensors/computer system would need to be put in and calibrated. I tried putting a new battery in, which unfortunately did not help. I have heard of multiple other Passport drivers having this issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11731265,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2026","dateComplaintFiled":"04/14/2026","vin":"5FNYF8H9XKB","components":"ENGINE","summary":"04/10/2026 at around 8am and 04/14/2026 at around 7pm - At both times,  car stopped at red light.  Auto start-stop shut off car engine.  When light turned green and stepped on gas, engine shut down and warning lights came on.  Car was still in \u201cdrive.\u201d  Had to push \u201cpark\u201d button and then started engine.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11729074,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/03/2026","vin":"5FNYF8H24KB","components":"UNKNOWN OR OTHER","summary":"MY 2019 HONDA PASSPORT WITH JUST OVER 100K MILES JUST HAD COMPLETE TRANSMISSION FAILURE. THE CAR WAS RUNNING FINE AND HAS REGULARLY HAD RANDOM HARD SHIFTS SINCE THE DAY I GOT IT AND IVE BROUGHT THE ISSUE UP TO THE DEALER EVERY TIME IT IS BROUGHT IN FOR SERVICE. THEY ALWAYS TELL ME THEY CANT FIND ANYTHING WRONG WITH IT. AFTER JUST DRIVING TO GET MY CHILD FROM SCHOOL AND COMING HOME PARKING MY CAR AND RUNNING INSIDE THE CAR WAS FINE. THERE WERE NO WARNING LIGHTS SYSTEM LIGHTS OR WARNINGS THAT SOMETHING WOULD GO WRONG. BUT I GO BACK OUT 10 MINUTES LATER TO TURN IT ON AND THE ENGINE STARTS AND IDLES FINE BUT THERE IS AN ERROR ON THE SCREEN SAYING TRANSMISSION PROBLEM AND THE CAR WONT GO INTO ANY GEAR. I HAD THE CAR TOWED AND THE DEALER DOES NOT YET KNOW HOW MUCH ITS GOING TO COST. THEY HAVE HAD IT FOR 3 DAYS NOW AND WONT TELL ME EXACTLY WHAT PART OF THE TRANSMISSION FAILED, HOW IT FAILED, OR WHAT WOULD HAVE CAUSED IT. I WAS ONLY TOLD THEY ARE WAITING TO HEAR FROM PARTS AND ITS GOING TO BE PRICY! FOR SUCH A YOUNG CAR IT SHOULD NOT NEED THE TRANSMISSION REPLACED AT THIS POINT IN ITS LIFE. THIS IS A MANUFACTURE ISSUE AND SHOULD BE REPLACED BY HONDA. THIS WILL CAUSE MAJOR ISSUES FOR PEOPLE LIVING THEIR EVERYDAY LIFE PAYCHECK TO PAYCHECK. I DONT HAVE MONEY TO PAY FOR SUCH AN EXPENSIVE FIX! I JUST PAID IT OFF.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11728694,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/02/2026","vin":"5FNYF7H57KB","components":"FORWARD COLLISION AVOIDANCE","summary":"I was traveling over HighwayXX headed toward [XXX] , traveling has seen a 50 miles an hour when my 2019 passport Auto braked without me putting my foot on the brake. when this happened, the Car Fish tailed towards the center divide, almost hit the cement divide, and I had to correct my steering four times in order to avoid traffic, or crashing into a forest of mature trees. Because of these multiple corrections that I had to make,  I ended up swerving in and out of both lanes and my car was out of control for a significant amount of time. It almost hit the center divide of Highway 17. At one point, I was at 180\u00b0 angle, almost going the other direction.  The auto braking of this vehicle, almost got me killed.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11728695,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2026","dateComplaintFiled":"04/02/2026","vin":"5FNYF7H57KB","components":"FUEL/PROPULSION SYSTEM","summary":"The part that malfunctioner is the auto start from stop. I was at the Park and XXX light In [XXX] . My car would not start after I got to the stoplight. The auto start did not work.  Important to share, this happens at least two or three times a day in my vehicle. Many times when I come My vehicle will not start on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11727276,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2026","dateComplaintFiled":"03/26/2026","vin":"5fnyf7h23kb","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"My instrument cluster lite up all kind of problems like road departures mitigation systems problems,transmission problems,brakes system problems,collision mitigation systems problems,auto high beams problems,lane keeping assist problems and adaptive cruise control problems.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11727283,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"03/26/2026","vin":"5FNYF7H23KB","components":"POWER TRAIN,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The contact owns a 2019 Honda Passport. The contact stated that while driving at slow speeds, the transmission was shifting hard. The Adaptive Cruise Control, Lane Keep Assist, transmission, and auto high beam warning lights were illuminated. The vehicle was taken to the dealer, where a transmission flush was performed; however, the failure persisted. The dealer performed a diagnostic scan and retrieved DTC: U0104 and U0104-00. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 56,200.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11724271,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"03/14/2026","vin":"5FNYF8H06KB","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Even after recall repairs the vehicle continues to randomly display error messages with vehicle systems while driving. It has been cleared several times and battery changed but continues to return. This model has serious issues with the electrical components.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11722886,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2026","dateComplaintFiled":"03/09/2026","vin":"5FNYF8H51KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Every so often, while waiting at a light, once I try to press the gas, the car will stall and loses power. It takes me turning the car off and back on several times before getting the car to stay on and accelerate.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719950,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2026","dateComplaintFiled":"02/23/2026","vin":"5FNYF7H58KB","components":"FUEL/PROPULSION SYSTEM","summary":"My Fuel pump recall was fixed on 06/17/2021 at 40543 Miles. On 12/8/22 at 56361 miles, my vehicle wouldn\u2019t start and I got the battery replaced with the assumption that it was the battery. On 4/30/25 at 102,298 miles, I got my spark plugs replaced in hopes to resolve excessive cranking/ hard start issues I\u2019ve been having since the recall. To my fault, I should\u2019ve made a bigger complaint on the hard start issues but didn\u2019t think anything of it thinking it\u2019s normal. On 12/30/2025, at 119,186 miles, I went in for a routine maintenance oil change, but replaced my battery based on recommendation also on hopes to resolve excessive cranking issues I\u2019ve been having. On 1/3/2026, my vehicle wouldn\u2019t start when I went out of town. Main reason I took it into service the week before was to make sure I don\u2019t have any issues when I\u2019m out at a foreign place and it did at a sketchy gas station putting my family in danger. On 1/7/2026, my vehicle wouldn\u2019t start again. I took it in to Atlantic Coast Honda on 1/9/26 and they were able to replicate the issue but was told that they couldn\u2019t do anything else. I complained to them that I didn\u2019t feel comfortable driving my family around and also driving to far places for work but was told my vehicle has tested better since it was replicated when I brought it in. On 2/20/26, my vehicle wouldn\u2019t start again. I brought it in on 2/21/26 for them to look at it again. I get a notice on 2/23/26 on the service recommended, and it\u2019s to replace the fuel pump for $1398.71. I told them that I refuse to pay that amount when it was replaced based on a recall, and the part replaced is not even over 100,000 miles. Also the fact that I\u2019ve had issues on starting the vehicle for a while and I\u2019ve committed to replacing the battery twice, changing out the spark plugs in hopes to resolve my vehicle issues. This situation has put me in a bind putting me, my family, and other drivers in danger when I drive a vehicle that might stop working any time.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719363,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2026","dateComplaintFiled":"02/20/2026","vin":"5FNYF8H02KB","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"Radio/Screen/Back-up camera do not turn on or turn off randomly and unexpectedly when driving. Usually receive a crackling sound and a MOST off network message before black screen.  Upon initial start up of vehicle, a driver sets car to reverse relying and expecting a functional view of rear camera on screen. This issue makes backing up safety features unreliable.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11718590,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2025","dateComplaintFiled":"02/17/2026","vin":"5FNYF8H09KB","components":"ELECTRICAL SYSTEM","summary":"while driving the instrument panel went off for several seconds there is a recall for 2019 Passports for this issue but not my VIN","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11717867,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"02/13/2026","vin":"5FNYF8H09KB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The contact owns a 2019 Honda Passport. The contact stated that while driving 80 MPH on the interstate, the instrument cluster briefly went blank. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the instrument cluster and cable needed to be replaced. The contact was provided an estimate for the repair, but the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V439000 (Back Over Prevention, Electrical System); however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 56,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11715527,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"02/04/2026","vin":"5FNYF8H57KB","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"My vehicle has experienced multiple dangerous incidents where it shuts down or shifts into neutral while driving. This has happened on highways, tunnels, busy on-ramps and main streets. The car loses power and requires restarting, which takes about 30 seconds. On a busy highway or street, this is enough time for a serious accident to occur if other vehicles cannot switch lanes on time.  This has happened multiple times with my child in the car, and me being currently pregnant. The vehicle has never given me a warning prior. The issue appears to be related to the Auto start/stop system and/or electrical drivetrain controls. the vehicle is unsafe to operate because the driver can forget to disable auto start/stop and the car can suddenly lose power in traffic.   There was also a separate incident (in between the multiple incidents above) where I was on the highway, my car accelerated, brakes wouldn't work, and my foot wasn't on the gas. the car then shifted to neutral and the only way I could stop was by shutting it off and moving to the breakdown lane.   There have been two repair attempts. The first repair was done in 2024 after the initial loss-of-power incident related to the auto start/stop feature. In this repair, the battery was replaced and I was told a full diagnostic was run and the car was safe to drive. On 11/11/25 the serious incident with acceleration/ loss of brake function on the highway occurred. A full diagnostic was run and the transmission was replaced under warranty.  However, a month after the transmission replacement, the loss of power issue returned. It has now been at least 4 incidents since the transmission was changed. I reported this to Honda corporate and received a case number, but despite multiple attempts to receive an update over the past 2 months, I have not been contacted by Honda, and no resolution has been provided. I do not feel safe driving this vehicle and no longer trust further repairs.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710939,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2025","dateComplaintFiled":"01/14/2026","vin":"5FNYF8H5XKB","components":"FORWARD COLLISION AVOIDANCE","summary":"Front camera that is needed for all of the lane sensing, Cruise control, lane keep assist malfunctions.  This camera is needed to operate all of these safety systems.  I\u2019ve seen many blogs with drivers saying they have a similar issue.  The fix is $1800.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11708113,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2025","dateComplaintFiled":"12/31/2025","vin":"5FNYF7H29KB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"The lane keep assist camera internally faulted and intermittent tries to work but will immediately fault out. Lights will show for adaptive cruise, lane departure, and collision avoidance. Code shows internal fault and is shown in bulletin to replace. Happened begining of 2025 like most other people.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707211,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"12/27/2025","vin":"5FNYF8H02KB","components":"EXTERIOR LIGHTING","summary":"Condensation has appeared inside the assembly with no visible signs of cracking or damage. Only one headlight is affected","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11706032,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"12/19/2025","vin":"5FNYF8H56KB","components":"FORWARD COLLISION AVOIDANCE","summary":"At random times, the dashboard will show \"BRAKE\" repeatedly when there is nothing obstructing the road or any other vehicles nearby.  We have also experienced at least a half dozen times when the car will flash that and engage the brakes stopping us in the middle of traffic.  The braking is abrupt and will yank you harshly in the seatbelt.  I have taken it to the dealership twice and Honda has said nothing can be found in the computer and \"the next time it happens to take a pic or video\".  That is impossible to do and is now happening enough where I considering getting rid of the vehicle but hate to pass that on to another person.  When happening in traffic, I cant imagine explaining to emergency response that I was rear ended when the car smashed on the brakes but Honda has no way of confirming that.  I dont know what else to do and am grateful to see others are experiencing this and informing you all of this safety issue!","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705102,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2025","dateComplaintFiled":"12/15/2025","vin":"5FNYF8H92KB","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Forward collision, Adaptive cruise control and all enhanced safety features related to the camera and front of vehicle sensor stopped working. Vehicle warning lights and messages do light up for every start. Only option has been to have a $2,500 repair bill for a 6 year old vehicle to install a new camera system by the dealer. This a well known manufacturer issue among owners. Infotainment system is losing network connections and completely going black. The system is only available for brief stretches after restarting the vehicle and will go black while driving. There is a known recall for the coaxial cable (MOST connection loss) but apparently my vehicle is not part of this recall. Again this is a well known manufacturer issue with this year and model vehicle. Appears to be a wiring harness issue or improper wiring installation by manufactuer.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703530,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"12/07/2025","vin":"5FNYF8H98KB","components":"UNKNOWN OR OTHER","summary":"I own a 2019 Honda Passport.  There is a safety concern when it comes to THE IDLE STOP feature.  If I do not immediately turn this feature off after starting the vehicle, the car will shut off at a traffic light and stall.  It takes up to a minute for the vehicle and operator to register that the vehicle is no longer operable.  The vehicle must be manually put into park, restarted, and then put into drive before the vehicle can be driven.  This has happened so many times that this stop feature is now destroying my starter and will have to be replaced immediately to avoid being stranded at an intersection or somewhere not safe to exit the vehicle.  My 18-year-old daughter had a panic attack, not knowing what to do, and became very upset when she was not able to drive after a light turned green.  Vehicles behind her continuously honk at her and drive aggressively around her.    The Honda Stop Idle must be listed as a recall immediately to eliminate a potential fatal risk due to a misunderstanding at an intersection. My daughter refuses to drive this vehicle until the feature is repaired.  I feel Honda should be held responsible for a feature that is not necessary to operate a vehicle.  It's an option that is an inconvenience to the owner/operator.  I am looking for this part to be added to a recall so that I can have the part replaced at no cost to me.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11700939,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"11/22/2025","vin":"5FNYF8H96KB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Upon engine start, dashboard lights appear that warn of the following safety issues detected: - Collision Mitigation Braking System - Lane Keeping Assist System - Adaptive Cruise Control - Road Departure Mitigation Diagnostic scan shows an error code of U3000-49 indicating a front camera issue.  The error codes began in Spring 2025 and are disturbing making driving less secure but it is my primary vehicle","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11699897,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2025","dateComplaintFiled":"11/17/2025","vin":"5FNYF7H94KB","components":"ENGINE","summary":"TIMING BELT TENSIONER - started leaking at only 31K miles. Honda has denied the request to fix this for free of cost. Dealer is demanding $2000 to replace the 6 Cyl Timing Belt Package. Per the link below, this is a common issue with Honda cars (94,000 card recalled so far):  [XXX] .  I am [XXX] with limited driving needs, and my 2019 Honda Passport Touring is not drivable now.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11698233,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2025","dateComplaintFiled":"11/07/2025","vin":"5FNYF8H24KB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Vehicle has frequent and persistent \u201cFront Camera Fault\u201d warnings appearing on the dashboard, which result in continuous alerts and the disabling of key safety features including the Brake System, Collision Mitigation Braking System (CMBS), Lane Keeping Assist System (LKAS), Adaptive Cruise Control (ACC), and Road Departure Mitigation (RDM). These warnings occur under all driving conditions, including clear weather and unobstructed roads. The dashboard fault warnings appear on nearly every vehicle start, and all Honda Sensing feature indicators flash continuously while the vehicle is in operation. Because continuous multiple warning lights flash on dashboard, it is difficult to determine which alerts are genuine and which are false. This is thus a serious safety concern that warrants a formal recall. A diagnostic scan by dealer informs an error code of U3000-49 that is front camera needs to be replaced at a cost of $1,900, excluding a non-refundable diagnostic charge of approximately $190. Due to the exorbitant cost if no extended warranty purchased, owners reporting this do not proceed with the repair and continue to experience this ongoing safety issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11695752,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"10/27/2025","vin":"5FNYF8H26KB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The contact owns a 2019 Honda Passport. The contact stated that the warning lights on the instrument panel were illuminated and blinking. The lights had to be manually turned off. The message that the camera was obstructed was displayed. The maintenance past due, road departure litigation, ACC (Adaptive Cruise Control), and LKAS (Lane Keeping Assist System) were displayed. The contact stated that the failure was related to NHTSA Campaign Number: 20V439000 (Back Over Prevention, Electrical System). The vehicle was taken to the local dealer, where it was diagnosed that the brakes and camera were faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who informed the contact about replacing the battery and performing a scan. The battery was replaced. The vehicle was taken to the dealer again, where it was diagnosed with a loss of communication with the cruise control, a driver support system, a dirty camera, and a radar antenna failure. The vehicle was repaired, but the failure persisted. The service manager eventually declined to service the vehicle, and the contact was referred to another location. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11695582,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2025","dateComplaintFiled":"10/25/2025","vin":"5FNYF7H52KB","components":"FUEL/PROPULSION SYSTEM","summary":"My car has been stalling and not starting back up once turned off. It does it every almost every instance at startup. I can no longer use the auto start/stop feature on my car due to it stalling a few times in the middle of the road. I had to turn the car off and attempt to turn it back on. There is a recall on the fuel pump and fuel injectors but every dealership I have called stated that there are no available fixes while online they state there are available repairs.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11694916,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"10/22/2025","vin":"5FNYF8H29KB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Honda Passport. The contact stated that while driving at various speeds, there was an abnormal sound coming from under the hood, with the engine temperature gauge rising. No warning light was illuminated. The vehicle was taken to a local dealer and was left for further investigation into possible internal engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,092.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11694228,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2025","dateComplaintFiled":"10/18/2025","vin":"5FNYF8H53KB","components":"ENGINE","summary":"On 10/16/2025 at 1:30 AM, I was driving home from work on the I-94 freeway in Wisconsin from my work in Franklin, WI to my home in Union Grove, WI. I was driving at the speed limit, which was 70 Mph. I started to hear a ticking sound coming from the engine, and then the check engine light started to flash. The car then began a rapid speed decrease. I started to move from to the right-hand side of the road when the car stopped ticking and the check engine light went out and began to accelerate again. The sudden deceleration and acceleration on a major highway that had many other vehicles around me was very dangerous. I drove the car to my home since it seemed to be working again. I then had it towed to Zeigler Honda in Racine, WI, on the morning of 10/16/2025, to find out what the cause of the incident was. The Authorized Honda dealership (Zeigler) inspected the car and found that the crank bearing for the second cylinder had failed. They said the engine was not repairable. Before this incident, the car had no other problems. All required Honda maintenance was performed on the car, which I purchased new. The week before the incident, I had a routine oil change done at the Zeigler dealership with a passing inspection on the car during the oil change on 10/10/2025.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11692213,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2025","dateComplaintFiled":"10/08/2025","vin":"5FNYF7H58KB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"My front windshield camera. Yes Because of my camera having glitches my car would randomly brake no my front camera won't work at all and my dashboard looks like a christmas light show with all the warning lights  It has been confirmed by a independent service center No No,no warning lamps no messages or other symptoms of the problem prior.to the failure everything happened at all once on oct3 2025","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11691203,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"10/03/2025","vin":"5FNYF8H92KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11688965,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2025","dateComplaintFiled":"09/22/2025","vin":"5FNYF7H56KB","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The CMBS alerts braking despite there being no obstacles in front or around the vehicle. Also, the at stop lights when the engine shuts off, on several occasions the car has completely turned off and will not let you do anything (place in park or drive) until you manually start it again.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11684731,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"09/03/2025","vin":"5FNYF8H96KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"First issue was I was in need of a transmission while only having the car for 1.5 years. I reached out to Honda corporate and I was unable to receive any help with goodwill.   Secondly I am now experiencing issues with my alarm going off suddenly, and frequently. The dash board lights up and flickers. Upon doing research I have found that 2019 Honda passport has had major issues with transmissions, keyless modules controls and electronic  issues.   In addition my radio keeps going off and it says connection is lost. This has also been a very known and common issues upon doing research on the 2019 Honda passport   There\u2019s different dates for events. I will be able to email my invoice for my transmission","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11683125,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"08/26/2025","vin":"5FNYF8H06KB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The auto-start/stop function sometimes fails to restart the engine after coming to a complete stop. Vehicle is left stranded in a traveling lane.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11680523,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2024","dateComplaintFiled":"08/13/2025","vin":"5FNYF8H09KB","components":"UNKNOWN OR OTHER","summary":"I was at a stoplight on a bridge in a left  turning lane for  ramp entry onto an interstate. I was going zero mph, with foot on brake. My auto idle stop was engaged. When the light turned green, I took my foot off the brake. At that moment my engine did NOT restart, instead my car stalled. Cars were coming up behind me going  45-50 mph as they saw the light was green. It was very scary, as I thought I would get rear-ended. I had to step on my brake, turn off car, then step on brake again to restart the car. I cannot trust the auto idle stop feature. At this point I try to always turn that feature off upon start-up. (1) to avoid the above situation and (2) to avoid breakdown of key components especially the starter.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11677863,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2025","dateComplaintFiled":"08/01/2025","vin":"5FNYF7H22KB","components":"AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"I had 5 lights comes on 2 days ago. Airbag system problem, collision mitigation system problem, road departure mitigation problem, high beam problem, and adaptive cruise control problem. The dealership said that it was a camera issue and everything except the air bag issue is covered with my warranty. It\u2019s currently in the shop getting fixed. Also currently has a recall for the fuel pump that they never have the part. Still waiting to see if they are able to get that part. This recall has been there since 12/2021 and they haven\u2019t been able to get the parts.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11677508,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"07/31/2025","vin":"5FNYF8H08KB","components":"UNKNOWN OR OTHER","summary":"Car does not restart after auto-stop leaving car stranded at times in an intersection or stop and start highway traffic.  It will restart after putting the car in park and waiting several seconds.   One instance I had to get a jump.  After getting a new battery, it still occurred.  Battery showed dead cells so had to get it replaced again (on warranty).  Issue is still occurring when forgetting to disable auto-stop","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11675588,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2025","dateComplaintFiled":"07/23/2025","vin":"5FNYF8H05KB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"On multiple occasions Lost connection on screen display and scre goes black preventing me from using back up camera.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11671726,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2025","dateComplaintFiled":"07/07/2025","vin":"5FNYF8H25KB","components":"ELECTRICAL SYSTEM","summary":"The Auto Idle stop, turned off the car at a busy intersection, I was able to restart the car and took it in to the dealer.  They installed a new battery, which has been working for about a year, then yesterday the AIS caused the car to stop again at a stop light and again today when I was waiting to make a left turn.  Each time it has stopped it has taken longer to get the car to restart.  This is a very scary situation when driving in traffic with my grandchild in the car.  It seems unlikely that I need another new battery.  The car only has 55,000 miles.  I will be taking the car in again, but doing my research on this issue I find it is a very big problem with this model of car, so I wanted to add my issues to the count, so hopefully something will be done to solve the problem before there is a major crash.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11668015,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2025","dateComplaintFiled":"06/19/2025","vin":"5FNYF8H53KB","components":"ELECTRICAL SYSTEM","summary":"Hello, I have put 3 batteries in this vehicle so far and it is a 2019 model year.  In April, the car died while my wife was stopped at a light in the middle of town. I could not do anything...put it in gear..nothing...could not even open the door locks. I had to crawl into the back of the vehicle over the seats to get to the booster cable in very rear of the car. I was able to boost the battery and get it started after watching 100's of cars drive directly by me and around me while the car was stuck. It was a little dangerous. An automotive shop replaced the battery. the manufacture date on the battery is 2/25. My wife went the start the vehicle today...6-19-25 and the battery was dead again. There is something wrong here! I looked at the website for recalls and the only thing that comes up is the fuel pump recall which I tried to schedule several months ago and they did not have the part. Please make Honda expand this recall and make them responsible for this problem until we are sure it is fixed. This really should be covered at no cost. thank you! [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11667148,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2023","dateComplaintFiled":"06/16/2025","vin":"5FNYF7H94KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11663091,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2025","dateComplaintFiled":"05/27/2025","vin":"5FNYF8H50KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the failure also occurred while shifting to park. The contact made several attempts to restart the vehicle while opening and closing the door. The vehicle was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); and the vehicle was taken to the dealer and repaired under the recall. The contact stated that approximately one and a half months later, the failure reoccurred. The contact heard a hard shift before the failure started. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11661212,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/15/2025","vin":"5FNYF7H96KB","components":"STRUCTURE","summary":"Passenger Fender","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11659406,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2025","dateComplaintFiled":"05/07/2025","vin":"5FNYF8H03KB","components":"FUEL/PROPULSION SYSTEM","summary":"May 5, 2025, I took the Honda 2019 Passport to Bend Honda, Bend Oregon for three items. First an oil change. There were two recalls, MOST and the fuel pump. Neither American Honda nor Bend Honda sent any letter stating part were available. The workmanship appears as though a \"PIG\" worked inside the car. Mud, dirt, bits of leaves, etc. were found. There are some scrapes on the driver side panel from someone's foot. The windows were down when I received the car. It must of be left outside the dealership overnight because of a gasoline leak. On the way home I had to drive with the windows part way down because of the fumes. The Passport is inside my garage and several times I've opened the doors to vent out the gasoline fumes.   The fuel pump is either installed incorrectly or the interior had a large spill of gasoline while removing the fuel pump. Could be the wrong pump? The fumes should not be this terrible.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11656964,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2025","dateComplaintFiled":"04/26/2025","vin":"5FNYF8H9XKB","components":"STRUCTURE","summary":"Paint defect white paint between the spoiler and the roof completely peeling off to bare metal.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11654349,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/13/2025","vin":"5FNYF7H59KB","components":"UNKNOWN OR OTHER","summary":"Vehicle stuck in neutral at stop light, unable to turn off or move vehicle for several minutes.  This has happened THREE different times.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11653328,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2023","dateComplaintFiled":"04/07/2025","vin":"5FNYF8H02KB","components":"UNKNOWN OR OTHER","summary":"Gear select switch drive button would stick in the depressed state. People unfamiliar with the problem could not switch the car back into drive after reversing.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652600,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/03/2025","vin":"5FNYF7H21KB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"[XXX] Start/Stop system failed when stopped in Starbucks drive thru. Unable to restart, or move vehicle. Honda Passport had to be towed.  Problem has not been reproduced or confirmed by a dealer. Honda dealership deep charged battery and battery tested good? I was charged a Diagnostic fee for Starting & Charging Systems & Battery. Test name was GR8 diagnostic test by Honda.  Vehicle was inspected by local Honda dealer. Diagnosed parasitic drain on battery? A new battery had been purchased 9/16/2024 @ a Honda dealership in Va. New battery is just 6 months old.  Never had a problem with the new battery or Start/Stop system until [XXX] when failure occurred. There was never a warning lamp, message, or other symptoms prior to the failure.  Original Start/Stop recall repair done 5/2/2023 at Honda dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652224,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2025","dateComplaintFiled":"04/02/2025","vin":"5FNYF8H00KB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Approximately a month ago several warning lights started turning on. These included  Adaptive Cruise control Collision Mitigation  Lane Keep Assist Road Departure Mitigation High Beam Detection When I brought the car to the dealer for a diagnosis they informed me the windshield camera and possibly the radar as well would need to be replaced. The products were not under warranty and the cost to replace them is exorbitant. These are vital components of the safety system in this car and should be replaced at the dealer cost.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651978,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"04/01/2025","vin":"5FNYF7H20KB","components":"UNKNOWN OR OTHER","summary":"Car won\u2019t turn back on after coming to a complete stop at a red light or stop sign. It has happened multiple times and I have taken it to the dealership a few years ago and they couldn\u2019t help me out. The car goes into neutral mode and I have to completely turn the car off and restart it. It keeps happening so I have to turn the idle stop button off when I plan to drive anywhere. It happens off and on.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651790,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"03/31/2025","vin":"5FNYF8H28KB","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I have had several incidents where my car does not restart after auto-idling at a stop light. When there is a delay in restarting, a warning flashes briefly that there is an issue with the collision mitigation system. On some occasions, it fails to restart completely and I have to turn off the car, open the door to reset everything, then close the door to restart the car. I have had it inspected by Honda several times and was most recently told it needed a software update, but it has continued to happen since the software update.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651423,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"03/28/2025","vin":"5FNYF8H0XKB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"My Auto Start/Stop repeatedly fails to start after engaging during a traffic stop (stop sign, red light, etc.). The engine cuts off and will not start again, causing safety issues as the car is idle and \u201cstalled\u201d when traffic begins moving. Things an ongoing problem that I have reported to the dealer several times. The below questions ask for dates and mileage of incident, but this has been an ongoing incident for several thousand miles. I have completed the info using approximate dates and mileage of first of many occurrences.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11650624,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2025","dateComplaintFiled":"03/25/2025","vin":"5FNYF8H91KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and advised the contact the parts were currently only available for consumers that had experienced a failure related to the recall. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647385,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2023","dateComplaintFiled":"03/10/2025","vin":null,"components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644358,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2025","dateComplaintFiled":"02/23/2025","vin":"5FNYF8H57KB","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Description: I have a concern that I will follow-up with a letter via USPS.   Imagine driving your 2019 Honda Passport on an Interstate, Speed Limit is set at 70; your speed is 75; you're in the middle of the three lanes of travel; and your vehicle suddenly decelerates and every warning the vehicle is equipped with start giving alerts in rapid succession. This is what happened to me on [XXX] at approximately [XXX].   What is concerning is that this exact same thing happened April 2023 and I was told it was the Idle Control Sensor.  The dealership that sold me the vehicle was gracious enough to let me bring it to them for repair, without charging the full cost of the part but, labor cost I incurred. When a consumer purchases a vehicle, the second most expensive purchase in one's lifetime, it is implied that outside of normal and routine maintenance, the car has been assessed and inspected for drivability.  Being that this is the second occurrence, I am questioning if this vehicle was thoroughly inspected for this issue? I had my vehicle towed to the Greensboro Honda Dealership, 3633 W. Wendover Ave., Greensboro NC 27407.  Although my faith and loyalty to the Honda brand has diminished, the customer service provided by Ms. Karen was comforting and reassuring.  She understood my concerns and was phenomenal in letting me know what to expect.  Surprising for a weekend as, most employees are not wanting to work. The reason for this email is two fold, notification of the issue and hoping that Honda will take accountability financially and resolve whatever \"root\" issue(s) that could be cause. Thank you and if my life has any significance to you, I hope to hear from you regarding this serious concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644003,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2025","dateComplaintFiled":"02/20/2025","vin":"5FNYF7H50KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643665,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"02/19/2025","vin":"5FNYF8H56KB","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"What component malfunctioned: The driver's side visor has malfunctioned and is extremely difficult to raise and lower.  It's motion has become very stiff and requires both of the driver's hands to raise or lower it, which means that the driver must remove their hands from the steering wheel to utilize the visor.  It is available for inspection as it is still installed in the car.   Safety Risk:  The malfunctioning visor is a safety risk to both the driver, the car's other occupants and other drivers as it requires both of the driver's hands to raise or lower it which means the driver must temporarily take their hands from the steering wheel while driving to operate the visor. Removing ones hands from the steering wheel can cause the car to be temporarily undirected by the driver which can result in accidents.  The malfunctioning visor also creates a visibility hazard. As the visor is too difficult to raise and lower, the driver can be blinded by the sun glare that the visor would normally block. such a visibility issue can lead to accidents, especially if there is oncoming traffic.    Inspected by the manufacturer, police, insurance representatives or others:? The dealership (Ziegler Honda, Kalamazoo Michigan) was asked to look at the visor to determine why it wasn't working correctly. They informed me that this was a common issue with this model of Honda and that the only option to fix it is total replacement at a cost of $300. This would not be covered by insurance and there is currently no recall in place to address the defect.   Warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The visor started to not function smoothing in Summer of 2024 and the problem has consistently progressed to the point that the visor is now extremely difficult to raise and lower and requires to hands to move.   I can provide a video of the visor's operation showing how difficult it is to move.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639507,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/29/2025","vin":"5FNYF8H25KB","components":"ENGINE","summary":"This issue has happened three times. The first two times, I attempted to accelerate while driving on the highway and the engine momentarily lost power.  I would say the events lasted 3 - 5 seconds.  The third time, the engine lost power while I was driving on the highway and the vehicle never regained enough power to go over 26 miles an hour - with the accelerator depressed to its maximum limit.  Fortunately, I was near my exit, so I exited the highway and drove the car 4 miles to my destination.  This is the only time out of the 3 instances a flashing \"Check Engine\" light came on.  I shut the car off, went to my appointment and then restarted the vehicle approximately 30 minutes later.  No other issues were noted on the 3 hour return trip.  This last event happened on [XXX].  I took the car into the service department at Ken Vance Honda, in Eau Claire, WI on January 29, 2025 and they were unable to find any stored codes in the computer related to the issue.  The service advisor said he has heard of this issue several times.  The estimate to fix the issue was roughly $850.00 with parts accounting for $501.74  I researched this issue online and found several references to it.  The first is a post from a online group for Honda Odyssey owners.  One post in that thread leads to another thread for Honda Ridgeline owners. The first website: [XXX]  and the post on that site that has a link to the second and more damning site. MtMan 124 posts \u00b7 Joined 2017 #4 \u00b7 Jun 22, 2024 Been a nagging problem on the Ridgeline since 2019 on cold winter days. [XXX]   There are several other references to similar issues on the Internet and Honda is obviously aware there is an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638806,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2025","dateComplaintFiled":"01/27/2025","vin":"5FNYF8H07KB","components":"FORWARD COLLISION AVOIDANCE","summary":"Ever since I purchased this vehicle in April of 2024, I've noticed that the forward collision mitigation system seems to see and respond to things which aren't in front of the vehicle.  It seems like this system is watching the lane to the left of my vehicle, more than the lane which I am in, which causes the over-reactions, (but also means that the adaptive cruise control is less reliable about slowing when traffic ahead of me, in my lane, slows.)    This has only rarely resulted in brake activation.  Generally, it's just the warning which comes up on the screen.  This happens most times I drive it, and I just live with it.  I have had it into the local Honda dealer (Ken Garff Honda Downtown) to be checked out, and they say it's fine.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638155,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"01/23/2025","vin":"5FNYF8H02KB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The vehicle has made multiple abrupt emergency brake activations in non-emergyncy situations. Nearly causing a crash multiple times. It's my opinion this system is severely flawed and extremely dangerous - not only to me but anyone around me. SHAME on Honda for allowing this system to drive on our roads.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637708,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"01/22/2025","vin":"5FNYF7H51KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while his wife was at a complete stop on two different occasions, the vehicle stalled. A message pertaining to the engine was displayed. The contact's wife was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed, but the dealer informed the contact that no failure was found. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637721,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/22/2025","vin":"5FNYF8H50KB","components":"ENGINE,FORWARD COLLISION AVOIDANCE","summary":"The Idle-Stop system engages as expected when the vehicle comes to a stop, but the engine fails to restart when I release the brake pedal. This leaves me stranded in traffic and vulnerable to collisions, especially in high-traffic areas like intersections.  The car has completely stalled and remains frozen for at least 3 minutes.  Instrument panel lights up and says to depress pedal fully and press the start button. Another message says something about being in neutral and then to put it in park.  I'm doing what it says and I cannot get the car to start. I have a green light and I'm stuck in an intersection where opposing traffic has a green light as well. People are honking at me and nervous because of the unpredictibilty of my car. - Frequency: This occurs at least 1x/month for the past 65 months (lifetime of the vehicle) - Conditions: Occurs during normal driving conditions, typically in stop-and-go traffic.   - Impact: This issue has resulted in significant delays and near-misses with other vehicles, posing a clear safety hazard. The vehicle has been evaluated by a Honda dealer regarding Idle-Stop system malfunction specifically on the following dates October 1st, 2020, February 2nd 2023, March 16th, 2023 May 11th 2023, November 7th 2024 and January 9th 2025.  The vehicle was found to be in normal working order and multiple times I was told to disengage the auto idle stop (press the button)  to prevent that from happening.  There was a recall for idle-stop software update which failed to repair the issue. This has been a persistent problem and the above dates by no means reflects the only times that the engine fails to restart after auto-stopping.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636335,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"01/16/2025","vin":"5FNYF8H93KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11634692,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2024","dateComplaintFiled":"01/07/2025","vin":"5FNYF8H54KB","components":"UNKNOWN OR OTHER","summary":"Unknown component failure on 2019 Honda Passport. While operating the vehicle, the engine shut off and automatically placed the vehicle in neutral. The battery light appeared on the dashboard, and instructed, \"To start engine: Brake + Push\". The vehicle would not allow me to press the start button unless placed in park, however, the vehicle would not allow me to select park while the engine was off. After a few minutes, I was able to place the vehicle in park, but the engine would not immediately start upon pressing the start button. I then had to manually reset the vehicle by pressing the start button three times before the engine would turn on again.   This issue has occurred three times over a span of three months. Once while I was parked. Once while I was operating on the highway, thus posing a risk being rear-ended at a high speed. And once while I was operating through an intersection on the main road, again posing a risk of being rear-ended or T-boned. During these times, the vehicle was rendered inoperable until it was eventually restarted.   There were no warning messages or other symptoms of the problem prior to the times of failure. It is noted the issue seems to present itself while the speed of the vehicle is decreasing. For instance, while slowing in traffic on the highway and on the main road.   The issue was brought to the attention of the Honda Service Center on two separate occasions. Both times Honda was unable to replicate the issue or identify the component at fault. Honda stated that the vehicle diagnostics and computer system presented no codes or record of the malfunction. The issue remains unresolved.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11633540,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2024","dateComplaintFiled":"01/01/2025","vin":"5FNYF7H56KB","components":"ENGINE","summary":"The 3.5 engine is ticking (knocking hard from 1-2 rpm same engine that is in all the recall on pilots and other Honda cars! My car has 65k miles on it . Honda has it for a week they can\u2019t figure it out and say it\u2019s normal. I know my car and a loud tick is not normal! Honda knows these engine have issue and don\u2019t want to fix it. I\u2019m now out of warranty and they don\u2019t want to do anything basically they want me to get stranded when it breaks down or I\u2019m in an accident if my engine breaks.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11633226,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2024","dateComplaintFiled":"12/30/2024","vin":"5FNYF8H93KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11632615,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2024","dateComplaintFiled":"12/27/2024","vin":"5FNYF8H57KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11632149,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2024","dateComplaintFiled":"12/23/2024","vin":"5FNYF8H23KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart however, the failure recurred. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was informed by the dealer that the parts were not available The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact to confirm when the parts were available for the recall. The approximate failure mileage was 56,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11631606,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"12/19/2024","vin":"5FNYF8H52KB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The automatic braking system will activate at various times shaking the wheel and applying the brakes. This happens when there is nothing in front of the vehicle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11631475,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2024","dateComplaintFiled":"12/18/2024","vin":"5FNYF8H29KB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Adaptive Cruise Control;  Automatic Emergency Braking;  Blind Spot Warning    Lane Departure Warning;  Lane Keeping Assistance; Parking Collision Warning","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11631453,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2024","dateComplaintFiled":"12/18/2024","vin":"5FNYF8H21KB","components":"POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Traveling up a hill of 5-degree incline.  20 MPH speed limit.  Came to complete stop, pushed reverse button.   Back over prevention camera did not activate. Did not depress gas pedal. Vehicle rolled backward 35 feet before coming to rest partially in traffic and partially in private driveway.  Instrument panel indicated vehicle P for park throughout the entire event. After coming to rest: (partially in traffic) Vehicle would not shift out of park.  Error messages on Instrument Panel stated:  \"Stop Driving When Safe. Transmission Problem. See Manual.\"  Check Engine was not illuminated.  Turned off car and back on. Same error message was still present. Gear selector buttons would not respond and vehicle remained in Park, partially stuck in traffic. Repeatedly attempted to get vehicle to shift out of park. Eventually the Battery Positive Terminal was removed and reapplied and tightened Vehicle started, error message no longer present. Vehicle shifted out of Park into Reverse. Back Over Prevention Camera activated at this time.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11630623,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"12/13/2024","vin":"5FNYF8H28KB","components":"FUEL/PROPULSION SYSTEM","summary":"Dealers have stalled the repair of this manufacturer defect.  I have made multiple requests to repair this vehicle,  two dealers state that they do not have the repair parts.  This has gone on for over a year.   I have reported that the vehicle has stalled,  they said it was a software issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11628506,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"12/03/2024","vin":"5FNYF7H9XKB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11628439,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"12/02/2024","vin":"5FNYF8H06KB","components":"UNKNOWN OR OTHER","summary":"Backup camera became distorted with colors, replaced at dealership today under extended warranty with a deductible.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11623449,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2024","dateComplaintFiled":"11/04/2024","vin":"5FNYF8H06KB","components":"TIRES","summary":"The contact owns a 2019 Honda Passport equipped with Continental Tires, Tire Line: Cross Contact LX, Tire Size: 245/50/R20, DOT Number: (N/A). The contact stated that while driving at various speeds, the front passenger\u2019s side tire was vibrating and deflating. The vehicle was taken to an independent mechanic and the tires were balanced and an alignment was performed, and the tires were rotated; however, the failure persisted. The tires were original equipment. The tires were replaced. The contact referenced NHTSA Campaign Number: 21V165000 (TIRES); as a possible cause for the failure. The manufacturer was not made aware of the failure. The vehicle and tire failure mileages were 32,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CROSSCONTACT LX SPORT","size":"245/50 R20","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11622777,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"10/30/2024","vin":"5FNYF7H25KB","components":"AIR BAGS,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"My 2019 Honda Passport with VIN# ending with**********2184. A safety recall of a faulty fuel pump was dangerous to drive. The faulty pump recalled from Honda NHTSA warned drivers that are at risk of crashes and accidents. The increased risk of property damage as well. I was exhausted trying to get a loaner car from my Dealership that I have all of my routine maintenance is performed. The fuel pump failure from December 2023 as of today still unavailable. On 6/15/2024 I loss control of my 2019 Honda passport. The rapid acceleration and rapidly stalling the vehicle etc loss of power and control. I hit a Tractor Trailer hitch destroying my vehicle completely. My injuries are still extremely problematic mental and physically. I was arrested for DUI which put the blame of me being Intoxicated or Driving on drugs. I was not taken to a Hospital but to jail. I requested to seek treatment in the Jail Clinic.I was released without a bond. The cops wanted my consent for blood to determine my alleged DUI. August 7th 2024 I received a letter stating that my blood was negative and rescinded of suspension allowing me to drive. I can\u2019t drive with Seatbelt sign injuries neck, spine trauma to degenerative spine exacerbation. No car no job unable to be my elderly mothers care taker. My mental health has become significantly worse ever in my entire life. A faulty fuel pump and a false DUI arrest are daunting on a daily basis. I have also contemplated suicide. I am financially crippled. So I don\u2019t understand if I was cleared as the cause of the accident. I was already warned about and Honda knew that without a DUI case. Hondas Safety recall of the faulty fuel pump. The indicators were a red flag but my Honda dealership just told me to just pray everything I have to drive my vehicle dates  2/22 2024 \u2014-3/14/24  4/24 and other miscellaneous dates every time frustrating. The inspection of the faulty fuel pump was explained on the recall. After the collision nothing left to check.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11622169,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2024","dateComplaintFiled":"10/27/2024","vin":"5FNYF8H90KB","components":"VEHICLE SPEED CONTROL","summary":"The Engine transmission surges as it changes gears probably due to the fuel pump recall issue. This surging and/or delay motion is worsening. The recall notice has been in place for over 2 years and local Honda dealership is still unable to acquire the replacement parts.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11622050,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2024","dateComplaintFiled":"10/26/2024","vin":"5FNYF7H51KB","components":"SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The automatic emergency braking system engages in times when it is not appropriate to do so. The vehicle will flash the \u201cbrake\u201d warning light on the dashboard, will shake the steering wheel, apply light braking, and in a few instances has applied hard braking.   We have been unable to determine a specific trigger for this issue.   The vehicle will engage this feature on strait roads with no other vehicles or obstructions on the road.   It has happened during both rainy and sunny conditions.   The vehicle has also exhibited this behavior when going up and down hills both with and without other vehicles present.  The vehicle will do this sometimes when other vehicles enter our lane at a safe distance and at low speeds, at or below 30 mph.  The vehicle has also done this at highway speeds of 55+ mph both with and without other vehicles or obstructions in the roadway.   We have experienced this while driving curvy roads both with vehicles passing in the opposite lane of traffic and when no other vehicles are present.   The feature appears to randomly engage at all speeds between 15+ mph to 70+ mph with or without vehicles on the roadway. It also doesn\u2019t appear to matter if a vehicle is in our lane, an adjacent lane, or the opposite lane of traffic.  This issue was identified and has been ongoing since the vehicle was purchased in October 2023. The issue  happens at least 1 time most days the vehicle is driven but can range between 1 time and 3+ times each day.  The vehicle is driven consistently 30+ miles each day with occasional trips of 300-500 miles in a single day.  The other issue we have noticed is the rear cross traffic warning. We have noticed something\u2019s this will engage when no other traffic or obstacles are present. We have also observed this feature failing to engage when a vehicle or obstacle is present. This issue does not happen often but has been observed enough that is has come to my attention as a potential issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11621489,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2024","dateComplaintFiled":"10/23/2024","vin":"5FNYF7H50KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while stopped at a red light, the vehicle stalled. The vehicle was restarted. Additionally, when the vehicle was started on several occasions, there was an abnormal ticking sound coming from the vehicle. The vehicle was taken to a dealer however, the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11621207,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2024","dateComplaintFiled":"10/22/2024","vin":"5FNYF8H51KB","components":"UNKNOWN OR OTHER","summary":"BOTH SUN VISORS, DRIVER AND PASSENGER ARE EXTREMELY HARD TO DEPLOY, WITH SIGNIFICANT RESISTANCE ACCOMPANIED BY LOUD CREAKING NOISE. THEY ARE A DEFINITE HAZARD TO WHEN MOVING.  I HAVE REPORTED THIS TO MY DEALER, AND HONDA AMERICA, AS WELL. AS THE VEHICLE IS OUT OF WARRANTY, MY ONLY OPTION IS TO HAVE THEM REPLACED AT MY EXPENSE. HAVING OWNED MULTIPLE HONDAS (AT LEAST 7)  OF DIFFERENT MODELS, ALL ACCRUING MILEAGE BEYOND WARRANTY LIMITITATIONS, AND NEVER EXPERIENCING THE PROBLEM, I FIND THE SITUATION MOST FRUSTRATING AND PERPLEXING. HONDA AMERICA DISMISSES ANY RESPONSIBILITY ON THEIR PART AS 'NORMAL WEAR AND TEAR'.  THE MOST SIMPLE OF MECHANICAL FEATURES IN THE UNT COULD LEAD TO TRAFFIC ACCIDENTS.   I DOCUMENTED THE ISSUE AS AN INCIDENT OF 10/21/24, BUT IN FACT THE ISSUE OCCURS WHENEVER ONE DRIVES THE VEHICLE, AND HAS BEEN DOING SO A LONG TIME. I FELT CERTAIN HONDA WOULD ADDRESS WITH A SAFETY RECALL.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11620796,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2024","dateComplaintFiled":"10/19/2024","vin":"5FNYF8H57KB","components":"ENGINE","summary":"Auto Stop feature will engage when I stop the car at a light, and then the engine will fail to turn back on when I take my foot off the break. I then have to try and get the car to turn off so I can restart it. I\u2019ve taken it to Honda and they did a system update and also had the battery replaced. It was better for a while, but has now happed again twice in the last couple months.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11620382,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"10/17/2024","vin":"5FNYF8H5XKB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact's family member owns a 2019 Honda Passport.  The vehicle owner received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while the driver was driving at an undisclosed speed, the vehicle stalled and failed to restart. The contact did not know whether a warning light was illuminated. The driver was able to push the vehicle to the side of the road with the assistance of bystanders. The vehicle was then towed to the dealer, where it was diagnosed that the fuel pump had failed; however, the part to do the recall repair was not yet available. The dealer was able to restart the vehicle. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to start on several occasions and was towed to the dealer, where the same assessment was made. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the vehicle owner to the dealer for assistance. The failure mileage was unknown. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11620092,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2024","dateComplaintFiled":"10/16/2024","vin":"5FNYF8H99KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport.  The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. No further information was provided. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,483.  Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11619596,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"10/14/2024","vin":"5FNYF8H27KB","components":"UNKNOWN OR OTHER","summary":"Car shut off in the middle of [XXX] in East Brunswick NJ.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11619345,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2024","dateComplaintFiled":"10/11/2024","vin":"5FNYF8H5XKB","components":"FUEL/PROPULSION SYSTEM","summary":"I called two dealerships to get my recall repaired, Mile High Honda and Planet Honda, and neither of these certified Honda dealers can help me fix my recall. I am worried about my safety as I drive this vehicle. Honda is currently out of fuel pumps to fix this situation, leading to uncertainty and fear while operating my vehicle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11617029,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"09/28/2024","vin":"5FNYF7H54KB","components":"UNKNOWN OR OTHER","summary":"Backup camera is suddenly distorted with green and pink colors covering the actual image. The image changes each time, but is often very hard or impossible to safely view what is behind vehicle while backing up. Vehicle is garage kept, no sun or water damage possible. This significantly increases the risk of a crash while backing up. Because the image is so distorted, it often looks like there is an object present, causing driver to swerve even though there is not really anything there. Many other 2019 Passport owners are reporting the same thing in online forums. Honda insists this is a malfunctioning camera, but will not accept it as a manufacturing defect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11614369,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"09/13/2024","vin":"5FNYF8H2XKB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11610846,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2019","dateComplaintFiled":"08/26/2024","vin":"5FNYF7H99KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficulty to start. Additionally, the vehicle was hesitating while driving at various speeds. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission fluid was flushed; however, the failure persisted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 1,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11609356,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"08/19/2024","vin":"5FNYF7H25KB","components":"FUEL SYSTEM, GASOLINE,AIR BAGS","summary":"The contact owns a 2019 Honda Passport. The contact stated that while driving approximately 55 MPH the vehicle suddenly lost automotive power causing the driver to lose control of the steering and crash into the rear of a Semi-Truck. During the incident, the air bags did not deploy. The driver sustained bruising of the chest and hip areas and pulmonary heart bruising due to the seatbelt restraints. Medical treatment was later administered. A police report was taken at the scene. The vehicle was destroyed and towed away. The cause of the failures was not determined. The contact informed that the VIN was included in the NHTSA Campaign Number: 23V858000(Fuel System, Gasoline), and the vehicle had experienced that same failure listed in the recall. The manufacturer and local dealer were notified of the failure. The failure mileage was 44,700.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11608355,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2024","dateComplaintFiled":"08/13/2024","vin":"5FNYF8H04KB","components":"ELECTRICAL SYSTEM","summary":"Rear camera is malfunctioning.  The view is blurry and frequently distorts to a green saturation removing visibility to the rear of the vehicle.  This is a major safety hazard as the visibility is unpredictable and is obstructs the critical view behind the vehicle. Previously there was no issue.  The issue only started occurring after a recall replacement was performed in December \u201823 for a similar issue. Previous recall info: RECALL 23-047 FAKRA CABLE INSPECTION Cause: FAKRA CONNECTORS UPDATE Correction: FAKRA CONNECTORS UPDATE OP CODE # 0101T0 1.70 -  The replacement from recall or camera is faulty and needs replacement.   Honda is stating they will not take action without a diagnosis which they are stating will cost $200 to the consumer.  Please help protect the consumer here as it appears Honda is well aware of the issue persisting beyond the previous recall and purposefully not taking action.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11607348,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2023","dateComplaintFiled":"08/08/2024","vin":"5FNYF7H95KB","components":"FUEL SYSTEM, GASOLINE,POWER TRAIN","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling at a stop light the vehicle stalled. The contact noticed the instrument panel showed the vehicle had shifted into neutral. The message to shift to park(P) was then displayed. The contact turned off and restarted the vehicle to shift to park. While driving at various speeds, the vehicle decelerated before lunging forward and accelerating. The dealer was contacted, and it was confirmed that the part for the recall repair was not yet available. The dealer had not diagnosed the vehicle. The manufacturer was not made aware of the issue. The failure mileage was 34,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11605351,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2024","dateComplaintFiled":"07/30/2024","vin":"5FNYF8H54KB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Warning system failure\u2026 all lights lit and systems did not work.car was drivable but with no safety mitigation systems. Happened suddenly while driving on hwy. displayed the following warnings: Transmission System Problem Blind Spot Info System Problem Power Steering System Problem Emissions System Problem Vehicle Stability Assist Problem Hill Start Assist Problem Traffic Stability Assist Problem Road Departure Mitigation System Problem Rear tailgate did latch not working The D for drive was blinking These safety systems put my driving at risk as I rely on them for safe driving, lane change ..etc Brought to dealer for second time and they insist I leave the vehicle on so they can check the error codes.  Even had ready made sign \u201c do not turn vehicle off\u201d for dashboard. Seems like significant problem and I\u2019m not the only one. Evidenced by chatter on Honda web forums. My question is, why do all system failure lights activate? Why can\u2019t they determine the failure after car is turned off. Isn\u2019t that the purpose of fail codes? Why do all safety functions fail when one issue arises. Evidence points to a software bug that effects all these functions (yes including the rear latch) Dealer recommends replace the ABS module but is not sure.   Last time they replaced the speed sensor.  Seems they are unsure.   Needs software fix !","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11604379,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2024","dateComplaintFiled":"07/24/2024","vin":"5FNYF8H04KB","components":"POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"When engaging the accelerator after auto-stop the entire vehicle stalled.  Nothing was displayed on the dash or media console, the vehicle cut off, no steering, and no acceleration.  When attempting to restart the vehicle it failed multiple attempts until about 45-60 seconds later.  Thankfully this occurred at a redlight, but it was a single lane and other drivers behind me were not pleased.  This has happened twice now.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11601040,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"07/10/2024","vin":"5FNYF7H53KB","components":"ELECTRICAL SYSTEM","summary":"The rear view camera is all red and blurry..","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11591950,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"06/01/2024","vin":"5FNYF8H01KB","components":"FUEL/PROPULSION SYSTEM","summary":"My vehicle is currently subject to recall 23V-858. I never received a recall letter. I am currently an active duty service member attempting to have my vehicle shipped to Hawaii in conjunction with a PCS. The government will not ship my vehicle until Honda provides me with a letter confirming that there is currently no fix for 23V-858. Can you please help me get something from them ? I have already contacted several local dealerships as well as their corporate office and no one will help me. Thanks !","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11590010,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2024","dateComplaintFiled":"05/21/2024","vin":"","components":"ENGINE","summary":"The contact owns a 2019 Honda Passport. The contact stated that while stopping at a red traffic light, the vehicle inadvertently lost motive power, after which the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause for the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11589604,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"05/20/2024","vin":"5FNYF8H05KB","components":"FUEL SYSTEM, DIESEL","summary":"I contacted my local Honda dealership on May 20, 2024 and was told that there are no parts available to address and correct this recall (NHTSA Recall Number: 23V-858), and that American Honda Motor Co., Inc. has stated that there would be no parts available \"until late this year.\"  This is a safety issue that, should failure occur during vehicle operation and/or in motion, would render the vehicle instantly inoperative. American Honda Motor Co., Inc. should immediately expedite the manufacture, shipment, and replacement of these potentially defective fuel pump modules to address this risk to vehicle operators.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11589291,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"05/17/2024","vin":"5FNYF8H21KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that it was difficult to start the vehicle. The dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11589178,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2023","dateComplaintFiled":"05/16/2024","vin":"5FNYF8H95KB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11585001,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2024","dateComplaintFiled":"04/24/2024","vin":"5FNYF7H96KB","components":"ENGINE","summary":"The vehicle does not restart after entering 'Auto Idle Stop' even with latest software update by Honda.  About 2 month ago, my car started to act weird and stopped restarting during traffic stops, causing dangerous situations. (I was waiting in the intersection to make left turn and the vehicle was stopped in the middle) I went to Honda dealership for repair, and they explained that its known issue and can be solved by software update. They promised that it won't happen again, but starting few days ago, it is doing it again. I went to the dealership again, and they are now saying that they have to replace the starter.  I don't think it is a safe approach to let customer \"test\" the software and replace problematic part depending on the test outcome. I feel like Honda should update the software AND replace starter.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11579711,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2023","dateComplaintFiled":"03/27/2024","vin":"5FNYF8H9XKB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11577792,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2024","dateComplaintFiled":"03/16/2024","vin":"5FNYF8H00KB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Started my vehicle and  drove about a mile before my brake system lights came on. They were sporadically coming on , but now it's  a continuous issue. I would like to know is there some kind of recall on vehicles that are experiencing issues with the ACC, COLISION MITIGATION SYSTEM,  BRAKE SYSTEM, LKAS, AUTO HIGH BEAM, and ROAD DEPARTURE MITIGATION lights staying on . I only have 28,000 miles on my 2019 Passport Elite. So it's no longer un warranty. I see that a number of people on the Honda Forums are experiencing the same issues. As a loyal Honda owner, I must say I've had more issues and recalls with this one. Too many for an almost $50,000 vehicle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11577786,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2024","dateComplaintFiled":"03/16/2024","vin":"5FNYF7H28KB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My Honda Passport will trigger false forward collision alarms randomly, and for no reason. No obstructions are visible most of the time recently!  As the BRAKE warning appears, the steering wheel vibrates and a quick braking jabs causing panic as if the brakes are fully engaged then it releases. This happens for no apparent reason. It is VERY distracting and if the brakes do apply very quickly, serious injury and damage can occur. This has happened multiple multiple 10+ times. Now until recently l was usually in a construction zone near a  barrier or orange hivis barrel by or passing over thick lane markings on the pavement. So l assumed system was over sensitive but never during those incidents was my vehicle was directly in front (head-on) nor did l veer into the direction barrel/barrier.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11577708,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2024","dateComplaintFiled":"03/15/2024","vin":"5FNYF8H04KB","components":"FORWARD COLLISION AVOIDANCE","summary":"The Automatic Emergency Braking system has gone off multiple times on my 2019 Honda Passport since purchasing it in February 2021. Only a few of those times was necessary, the rest have either been an annoyance or have created more of a hazard when driving. This was especially true when the braking system dramatically reduced the speed of the Honda passport while traveling on an interstate highway, passing a truck while additional vehicles were traveling at the same speed behind me. I lost full control of the car for a minute and which only exacerbated the situation. I\u2019m very fortunate a crash did not occur in that moment. I have never had this component looked at, but have only had the car serviced at Honda dealerships and have had the camera re calibrated a few times now. There were no warning signs, a giant \u201cBRAKES\u201d flashes on the dash once the system has been triggered into action, but there\u2019s no way I\u2019m aware to stop it once it\u2019s been triggered, there\u2019s only the option to turn the entire system off ahead of it being triggered. This issue has been happening as long as I can remember, but is generally bad on high traffic multi lane roads and single lane roads where traffic is consistent from the other direction.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11576947,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"03/12/2024","vin":"5FNYF7H5XKB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have had 4 instances of driving on the highway that my vehicle   applied the brakes automatically.  My safety was put at risk because in those instances I was driving at highway speeds and the brakes were applied on their own with no obstruction in front of me.  Someone could have rear ended me.  I am not able to reproduce the problem on command, but it has occurred multiple times.  The car has not been inspected for this issue.  The only warning I received was the alert that gets triggered when the brakes apply automatically. I do recall that in 3 of the 4 times the incident has occurred, my right turn signal was applied.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11573317,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2024","dateComplaintFiled":"02/22/2024","vin":"5FNYF7H51KB","components":"UNKNOWN OR OTHER","summary":"Well, driving the car south on [XXX]  the electrically operated moonroof in the vehicle shattered and broke into pieces.  The interior sliding blackout panel was closed and no glass entered the car, but the remaining glass spread out over the roof of the car and out onto the highway and back of the vehicle. The vehicle is now at the local Honda dealer for repair.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11566518,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2024","dateComplaintFiled":"01/19/2024","vin":"5FNYF7H57KB","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Car will at times not start and require to be jump started. Battery has been replaced and the issue persist. The car will randomly say collision warning when no cars are on the road","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11549953,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2023","dateComplaintFiled":"10/14/2023","vin":"5FNYF8H58KB","components":"ELECTRICAL SYSTEM","summary":"The idle stop start stalled the suv at intersection while waiting at light.  This has happened multiple times already over the last couple of months.  The latest took  several repeat attempts to get it started again","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11547093,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2023","dateComplaintFiled":"09/28/2023","vin":"5FNYF8H01KB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"The monocular camera, part 36160-TGS-A13 failed. This camera drives the vast majority of safety features on the Honda Passport. Those affected features include Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning,  Lane Keeping Assistance, Parking Collision Warning, Automatic High Beam Control, and more. This vehicle has not been in a collision or subjected to any reason that would disable the camera. This camera, and apparently a significant number of others of this same model number appear to simply be defective.  American Honda (and the dealers) indicate that the part is backordered with no ETA for restock, yet OEM part suppliers have the part readily available for one day delivery at $600. A quick search of the internet reveals this part failure is common, and the dealer response of backorder with no ETA seems to be a standard response. The one dealer I dealt with indicated they are personally handling 2 such cases at this exact moment. Given the more than 1,000 Honda Dealerships in the country, this indicates that it is more than possible that over 2,000 newer model Honda vehicles are driving on the roads throughout the country with the vast majority of their safety features disabled.  DTC Code provided by the dealer is U3000-49. The problem has been reproduced and confirmed by Norm Reeves Honda Dealer at their Huntington Beach California location. The resulting component failure causes nearly every warning light on the vehicle to turn on.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11546675,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2023","dateComplaintFiled":"09/26/2023","vin":"5FNYF8H00KB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2019 Honda Passport. The contact stated that when the vehicle was shifted into reverse, the back-up camera displayed a rainbow screen, preventing the rearview camera image from being properly displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11544039,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"09/12/2023","vin":"5FNYF7H29KB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2019 Honda Passport. The contact stated while reversing, the back-over prevention camera was inoperable. The contact stated that the screen only displayed neon colors but no images. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 98,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11543783,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2023","dateComplaintFiled":"09/11/2023","vin":"5FNYF8H97KB","components":"UNKNOWN OR OTHER","summary":"The auto engine idle stop is experiencing issues. Sitting a a light the system with the auto engine idle engaged, the system did not turn the car back on. The dash board lights all flickered and the doors lock went on and off. Also the car appeared to put itself into neutral.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11542591,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"09/05/2023","vin":"5FNYF8H03KB","components":"POWER TRAIN,BACK OVER PREVENTION","summary":"The contact owns a 2019 Honda Passport. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently shifted from drive to neutral and the vehicle stalled. No warning light was illuminated. The contact stated that he was able to restart the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that he was advised by the dealer to replace the battery; however, the failure recurred. The vehicle was not repaired. Additionally, the contact stated that the rear-view camera screen intermittently illuminated and displayed a blank screen. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer. The failure mileage was approximately 50,100.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11540355,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/23/2023","vin":"5FNYF8H58KB","components":"SUSPENSION","summary":"Rear tires wearing out inside prematurely due to wheel alignment got off, install all new tires and did wheel alignment and found out that camber adjustment required to fix the issues but repair shop and even Honda dealer can\u2019t adjust camber settings since camber is not adjustable in 2019 Honda passport. Honda dealership told me to go somewhere else and have them install aftermarket camber adjustable kit? Totally unacceptable. If can\u2019t fix this problem then my tires will wear out prematurely again. Honda should recall this and have it replace with adjustable camber.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11539557,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"08/19/2023","vin":"5FNYF7H23KB","components":"UNKNOWN OR OTHER","summary":"On two occasions this summer, after coming to a complete stop at an intersection, the car initially failed to restart (with the stop-start feature in use). On both occasions I was able to restart it within 30 seconds. Other than temporarily inconveniencing the drivers behind me, so far this has not yet caused a bigger problem. I have not yet tried to have a dealer or independent service center reproduce or confirm the problem. If any type of message appeared when this happened, it appeared too briefly for me to notice or read it. This problem appears to me to be the same that has been reported for some Honda Pilots and other models. This Passport has a 3.5 liter V6 engine and 9-speed automatic transmission.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11539382,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2023","dateComplaintFiled":"08/18/2023","vin":"5FNYF8H97KB","components":"UNKNOWN OR OTHER","summary":"The engine auto start feature. The engine shuts off when stopped for a period and restarts when gas pedal is pressed.  8/14 engine did not restart, took the entire green light cycle to get engine restarted. started to turn off that feature when i remember. 8/18 engine did not restart when leaving a parking lot, took about a minute to get engine started.  I emailed honda on 8/15 via their website, Case #14055209, so far I have only received an automated response assigning a case number","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11533191,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2023","dateComplaintFiled":"07/19/2023","vin":"5FNYF8H08KB","components":"POWER TRAIN,LANE DEPARTURE","summary":"The transmission system problem light appeared on the dash, and then the Blind Spot info system problem light appeared as well.  The car refused to shift and caused us to pull off the road at night, put the car in park, and turn the car off on a busy road.  It is scheduled to be looked at by Friendly Honda in Springfield IL on July 28th 2023 No the vehicle has not be inspected by anyone yet No there were no warning alarms at all prior to the incident.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11529353,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2023","dateComplaintFiled":"06/28/2023","vin":"5FNYF8H02KB","components":"ENGINE","summary":"This happens intermittently since I have owned vehicle. When car is stopped for a light or stop sign the engine idle stop engages. Then the car will not start up again when foot is taken off brake. In fact car automatically switches into neutral and care will not start. I been stranded on busy roads and almost hit twice because of this issue. I also had to purchase a new battery as I was told this is what was the issue by dealership and my battery was out of warranty","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11524499,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"05/30/2023","vin":"5FNYF8H52KB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"The vehicle was unable to restart after the auto idle stop engaged at a stoplight, shutting the engine off. Upon release of the brake, the engine did not restart and the car was left stranded for several hours in the middle of a large intersection putting the driver at risk. The car was unable to be restarted and stranded for over two hours until police were able to clear a safe path and have the car towed to the nearest service center. There were no warning indicators or service lights prior to this occurrence. The authorized Honda service center found that the battery was drained and the auto idle stop had engaged while the car battery was low, leaving the car stranded and unable to be restarted.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11523017,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2023","dateComplaintFiled":"05/20/2023","vin":"5FNYF8H00KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Since I purchased this car in 2020, I have regularly experienced my car stalling out because of the auto idle function. The car shuts off when I brake and then does not turn back on, leaving me stranded in traffic until I can manually shut off my car and turn it back on. This is a major safety hazard that Honda has yet to properly address. Honda had a recall to \"fix\" this, which was just a software update. This was conducted 5/12/2023 on my car. Unfortunately, today (5/20/2023) my car stalled out again at a traffic light due to the auto idle function. Honda needs to address this issue, and if they cannot, then they need to provide those with defective models a path to upgrade their car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11522251,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"05/16/2023","vin":"5FNYF8H06KB","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2019 Honda Passport. The contact stated that on several occasions while driving at various speeds, the vehicle experienced phantom braking. The contact stated that on one occasion, the failure caused the vehicle to come to a complete and abrupt stop. The brake warning light was illuminated. Additionally, the contact also stated that the steering wheel was shaking with an unknown chime heard. The vehicle was taken to a local dealer however, the failure could not be duplicated. The failure recurred and the vehicle was taken back to the dealer, where it was diagnosed that the braking system needed to be recalibrated. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, where it remained awaiting diagnostic and repair. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11520509,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2022","dateComplaintFiled":"05/04/2023","vin":"5FNYF8H0XKB","components":"POWER TRAIN","summary":"Since purchasing the vehicle I had issues with jerking of the transmission in 4th or 5th gear around 30-35mph. It most commonly occurred on hills or with slower acceleration like traffic. It's a commonly reported issue with all these models using the ZF 9 speed transmission. I was traveling up a hill one day and an engine light came on and car refused to start. The transmission had seized and teeth shattered inside. I was 5,000 miles out of warranty, so had to pay the $7,700 out of pocket to fix. I was working at Honda, so I know the issues with the transmission have been reported (part of the reason the latest full model change is going to the 10 speed Honda transmission).","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11519411,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"04/28/2023","vin":"5FNYF8H05KB","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Honda Passport. The contact stated that while at a stop light, the fuel saving feature activated; however, the vehicle would not restart after releasing the brake pedal. The contact manually restarted the vehicle and continued driving. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 32,400.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11511180,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2019","dateComplaintFiled":"03/10/2023","vin":"5FNYF8H00KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"This has been happening from the beginning of ownership. There was a recent recall but it DID NOT fix the problem. I come to a stop, and then start to go and my car stalls out for a second and then restart. Every time I took it in to the service center, they said they can't recreate it and there's nothing wrong. As it stalls, the \"collision mitigation system\" warning light comes on.  I have almost been rear-ended many times and it's really scary. You can see all the complaints online for this same problem but Honda is not acknowledging the problem. Someone is going to get seriously hurt.   The contact stated that Honda told them to get a video of the failure happening but the failure occurs unexpectantly and while driving.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11509286,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2023","dateComplaintFiled":"02/27/2023","vin":"5FNYF8H5XKB","components":"FORWARD COLLISION AVOIDANCE","summary":"My Honda Passport will trigger false forward collision alarms randomly, and for no reason. As the BRAKE warning appears, the steering wheel vibrates. This happens for no apparent reason. It is distracting and if the brakes apply, very dangerous. My dealership says this is normal. It is not normal or safe.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11505955,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2023","dateComplaintFiled":"02/07/2023","vin":"5FNYF8H55KB","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"On 01/24/2023 with IdleStop engaged car stalled on busy intersection during rush hour and couldn't be restarted. Since Honda vehicles don't have a shift interlock anymore we couldn't move vehicle since it automatically went into \"Park\". Car is currently at the dealer who is unable to do repairs due to lack of ECU modules.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11505568,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2023","dateComplaintFiled":"02/04/2023","vin":"5FNYF7H50KB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"With auto stop/start disabled as this feature regularly fails, stopped to turn left and car shifted itself into neutral, could not be shifted into drive or restarted for a few minutes despite multiple attempts. If car had auto stop start feature engaged, this often happens, which has been reported, but this time it happened without that feature on. Luckily we were turning from a parking lot so did not hold up traffic or have risk of being hit.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11503190,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2023","dateComplaintFiled":"01/23/2023","vin":"5FNYF8H55KB","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Vehicle fails to start intermittently after short stops. Needed jump start after it goes into accessory mode. Battery and charging system are good (12.6/14.1 volts). Battery is new, was replaced 10/2022.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11503202,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2022","dateComplaintFiled":"01/23/2023","vin":"5FNYF8H55KB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"On several occasions engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Car shifts itself into Neutral and cannot be restarted by pressing Start button. It required jump was required for the vehicle to restart once. Usual work around posted by Honda is to put car in Park and then attempt to press Start button. Crash was avoided once in heavy traffic.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11502271,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2023","dateComplaintFiled":"01/17/2023","vin":"5FNYF7H55KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"At a stop light, the auto engine idle kicked in.  When the light turned green, and I took my foot off the brake pedal, the engine did not stop.  I put the car in park and tried to restart.  It would not restart at all.  I was there for at least 15 minutes trying to turn the car back on and off.  It finally did start but caused lots of traffic and was dangerous for everyone.  This should not be happening to a new car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11497472,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2022","dateComplaintFiled":"12/14/2022","vin":"5FNYF7H57KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Several times, the car shuts off at stop lights or stop signs.  It has a feature that is supposed to save gas and put it into low power mode.  But sometimes, especially if I take my foot off the break and press on the gas too quickly, the car completely shuts off and goes into neutral.  This is VERY dangerous.  Once I was on a hill when this happened and the car began rolling down and I nearly hit another vehicle.  I have seen hundreds of other such complaints on the Honda Pilot.  This is it's cousin, the Honda Passport and likely has the same power failure. Honda needs to recall these immediately before someone gets hurt.  (It may also be related to the distance calculator being incorrect on my car.  It often says I have over 1,000 miles left on my single tank.)  There is for sure something wrong.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11497298,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2022","dateComplaintFiled":"12/13/2022","vin":"5FNYF8H94KB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Forward collision warning alert (Brake) warning triggers frequently when opposing traffic is present. Sometimes the brakes apply that has led to several near miss collisions from being rear ended. The blind spot warning false triggers during wet conditions. Both of these items are distracting and first is dangerous. The two different dealers I have contacted are aware of these issues and have stated that Honda has no solution. One of the dealers said they could check/adjust the radar for $270 but may not fix the problem.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11495770,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2022","dateComplaintFiled":"12/02/2022","vin":"5FNYF8H07KB","components":"ELECTRICAL SYSTEM","summary":"The auto stop/start feature has on multiple occasions failed to restart once the foot is taken off of the brake. The Passport's engine will stall, and the vehicle goes into neutral. The engine is completely dead and will not immediately restart. This has happened multiple times in traffic and is a safety concern. I have had the Passport looked at by a Honda Dealership. They advise that there are no error codes and advised me to replace the battery, but could not guarantee that a new battery would eliminate the issue. I am concerned about my family driving this vehicle due to this issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11495000,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"11/26/2022","vin":"5FNYF8H91KB","components":"FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"I have had the car for three years and its never been in a collusion. Within the past two months the forward radar sensor failed which cost 1500 to replace. This part makes it so all cruise control and auto lane change functionality break. In addition a month later the gas lid broke and emissions were getting into the fuel tank. Again not major incident but I did observe that the gas tank top is very flimsy and moves a lot of when refueling. This cost me another 763 dollars. Both these issues cause major safety issues and should not be occurring on a three year old vehicle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11492629,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2022","dateComplaintFiled":"11/07/2022","vin":"5FNYF7H93KB","components":"EXTERIOR LIGHTING","summary":"Headlights have condensation. Vehicle purchased in May 2019 and in November 2022 condensation is inside headlight.   Mileage is 38,000","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11491870,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2022","dateComplaintFiled":"11/02/2022","vin":"5fnyf7h9xkb","components":"UNKNOWN OR OTHER","summary":"After all the work done on my car including the key fobs I\u2019m still having issues that the dealer said were fixed. The first image happened 10.15.22 two days after getting the keys reset on 10.13.22 (not the first time it ever happened it started in 2020 after I got a brand new 2019 Passport) and it\u2019s happened several more times thereafter \u201c Keyless Remote Not Detected Press\u201d aka my key fob is considered not remotely close to my car when in fact it\u2019s right there. The last photo is from 10.30.22 now, this one scared me because I tried to start my car twice and nothing happened. No juice! No inside/outside car lights! No dashboard action! The 3rd attempt produced the message about placing the key to the start button and it worked. I don\u2019t know what\u2019s going on but this car has the worst electrical system than any car I\u2019ve had. What am I supposed to do if the car does not start since it\u2019s keyless and placing it by the start button doesn\u2019t work? I\u2019ve emailed the dealer on 10/30/22 no reply there are no recalls but we all know that can take some time just like when I had radio issues that couldn\u2019t be recreated when I had my car serviced Honda wrote me off and no fix. Then time passed and the recall was issued and owners were given the option to select \u201cI\u2019m Sorry Consolation\u201d things either refunds for repairs with proof, free XM satellite radio or HondaLink service. I\u2019ve added 2 additional photos with my key fob in my hand yet, the car dash is basically saying it\u2019s not close.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11491992,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2022","dateComplaintFiled":"11/02/2022","vin":"5FNYF7H99KB","components":"UNKNOWN OR OTHER","summary":"While we were driving home from work at highway speeds with nobody in front or around us, we heard a loud pop and heard what sound like glass pelting off of the roof of the vehicle. We then look in the rear view mirror and see it flying from the car. We pull over to the side of the road and realize that our sunroof had exploded. After doing some research we found out that we were not the only ones that this has happened to.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11490683,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2022","dateComplaintFiled":"10/24/2022","vin":"5FNYF8H06KB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"With less than 1,000 miles this car had to go in multiple times for a radio electrical issue, floor harness, IP harness etc replaced. Now at 60,000 I\u2019m getting transmission failure faults where my car will stall out and not engage. HUGE safety issue. Now I\u2019m waiting 2 weeks to get into a dealership","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11489671,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2022","dateComplaintFiled":"10/17/2022","vin":"5FNYF7H55KB","components":"VEHICLE SPEED CONTROL","summary":"Incident occurred immediately after a full stop at an intersection. When I hit the gas pedal, the transmission sounded like shifting to Neutral gear, resulting in loud grinding, and with complete loss of power. Had do pull over the shoulder, place it on parking mode and then back to drive gear and continue.  Now almost every time it's going to shift gears, you can hear and feel the a hard shifting gears.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11489292,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2021","dateComplaintFiled":"10/14/2022","vin":"5FNYF7H50KB","components":"ENGINE,POWER TRAIN","summary":"The contact owns a 2019 Honda Passport. The contact stated that on several occasions while coming to a stop at a stop light, the vehicle lost motive power and the transmission shifted into neutral(N) as the crash mitigation warning light illuminated. The contact stated that she was able to restart the vehicle after turning off the vehicle. The contact shifted into park(P) and then back to drive(D). Additionally, the contact stated while driving approximately 45 MPH and depressing the brake pedal, the vehicle lost motive power and the transmission independently shifted into neutral(N). The vehicle was able to restart. The vehicle was then taken to a local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11487965,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2022","dateComplaintFiled":"10/05/2022","vin":"5FNYF7H91KB","components":"UNKNOWN OR OTHER","summary":"I bought the car at 49,000 miles, 7 months ago. Intermittently,  when the auto engine idle stop engages, the car will not restart and leaves me stuck in traffic, trying to restart it. It normally takes a couple of minutes to get it started, leaving me vulnerable to oncoming cars.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11487125,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"09/29/2022","vin":"5FNYF8H5XKB","components":"ENGINE","summary":"The auto engine idle stop malfunctions on this vehicle. Instead of restarting when I move my foot to the accelerator at a stoplight, the engine shuts off and I have to shift to Park and use the push button to start the car. More than five times this has occurred. A couple of times while in the middle of an intersection yielding to oncoming traffic before turning, this has occurred.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11486458,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"09/26/2022","vin":"5FNYF7H54KB","components":"UNKNOWN OR OTHER","summary":"My 2019 Honda Passport has the fuel-saving stop-start system.  At least once a day while driving, my engine will not restart on its own from a complete stop at a traffic light or intersection. While I am waiting at the intersection, the engine cuts off and shifts to neutral and will not shift back to drive when I release the brake.  It usually takes a couple of times to try to restart the car before it can be put into drive.    This situation has been going on for approximately one year and there are no warning lamps, messages, or other symptoms of the problem prior to the failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11485837,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2022","dateComplaintFiled":"09/22/2022","vin":"5fnyf8h24kb","components":"ELECTRICAL SYSTEM,ENGINE","summary":"When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to press and hold the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the dealership. This is a very scary issue because it can cause serious harm to the passengers in the vehicle as well as other vehicles on the road. This will most definitely cause an accident. we were in stop and go traffic on the HIGHWAY in the fast lane and the whole car shut off and as traffic began to move, my car wouldn't go there was a moment of panic as I quickly tried to get the car to start back up it took a while to get it to restart. we were fortunate there was no collision for us with this incident but my young children are now very afraid to ride in the car because it might shut off again and we could get hurt.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11485355,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2022","dateComplaintFiled":"09/19/2022","vin":"5FNYF7H58KB","components":"UNKNOWN OR OTHER","summary":"1.  Harsh acceleration  2. In side SUV hearing wind 3.  When starting vehicle, place foot on brake, press start button, vehicle moves slightly forward        then back. 4.  Placing items in trunk, vehicle moves slightly forward then back","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11485021,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2022","dateComplaintFiled":"09/18/2022","vin":"5FNYF8H20KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I was in a stop and go situation at a stop light when I decided to turn the auto stop/start off. The car froze up on me in the middle of traffic. It turned off, could not turn it back on, the brakes locked up and a lot of lights turned on my dash. After a couple of minutes I was able to turn the car back on.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11482864,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2022","dateComplaintFiled":"09/04/2022","vin":"5fnyf8h02kb","components":"ENGINE","summary":"The vehicle has auto idle stop and we have had several incidents where the engine would not start again after the idle stop and it required putting the vehicle in park, shutting off the ignition and then restarting the car.  We have had a close call with a vehicle having to swerve around us after the red light turned green and we were needing to totally restart the car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11482447,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2022","dateComplaintFiled":"09/01/2022","vin":"5FNYF7H59KB","components":"ENGINE","summary":"Sometimes the engine stops and the engine does not turn back on when you let go of the break to continue driving.  Most of the time you don't realize the engine has completely shut off until the street light turns green and the driver lets go of the break and you don't hear the engine turn back on.  The safety of the driver, passengers, and those in other vehicles are at risk because when the street light turns green the driver of the vehicle and other vehicles are expecting the car to go, therefore the other vehicles could press the gas on their vehicle and crash into our car. The car has not been inspected by Honda. I have an appointment in a week to get it looked at. We only receive a quick message right after the engine turns off and does not turn back on after letting go of the break. The message we get on the dash says put the car in \"N\", Hold break, and press Start Engine.  Sometimes following those steps turns the engine back on but sometimes we have to open the driverside door and then follow those steps before the engine turns back on. This is very dangerous since we are usually in traffic when this happens.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11482090,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"08/30/2022","vin":"5FNYF8H93KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to place the keyfob against the start button hold it there while pressing the start button and holding the brake pedal.  This cars maintenance has been completed on time and solely by the purchasing dealership. A battery replacement finally in december of '21 put the problem at bay for approximately 8 months and here we go again. Honda is also not being honest with the dealerships, this is a known issue just check the blogs. The dealer is the one that went onto google and started researching the issue.   As for an accident, it's only a matter of time before this causes an accident, most likely someone getting rearended!","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11482110,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2022","dateComplaintFiled":"08/30/2022","vin":"5FNYF8H03KB","components":"FORWARD COLLISION AVOIDANCE","summary":"When driving, a red BRAKE warning light will flash across dash display and the steering wheel will start shaking. Sometimes vehicle will start braking on its on. This has happened multiple times, randomly and with no obstructions in front, or even close to the car. Scary when it occurs.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11481648,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"08/28/2022","vin":"5FNYF8H52KB","components":"ENGINE","summary":"Auto engine idle stop function doesn\u2019t work right sometimes. Sometimes when it tried to start the engine again from stop, engine had hard time start again and sometimes it is almost die. One time engine died in the traffic stop and go situation and Honda dealer said the battery was bad and they replaced it but it didn\u2019t solve the problem. When I took my car ti the dealer again, they said \u2018when the temp setting was set to lo, idle start/stop function will not work.\u2019 But even though temp setting was not low, idle start/stop function doesn\u2019t work well.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11480974,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"08/24/2022","vin":"5FNYF8H00KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2019 Honda Passport. The contact stated the Auto START/STOP feature intermittently failed to operate as needed without warning. The contact stated that upon release of the brake pedal, the vehicle stalled, causing the contact to manually restart the vehicle. One night, this Auto START/STOP failure led to the contact being stuck in rush hour traffic when the vehicle ultimately would not turn back on. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The contact had the battery replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was 10,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11480730,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2022","dateComplaintFiled":"08/23/2022","vin":"5FNYF8H59KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Problem with the Auto Start/Stop.  Auto Start/Stop caused the car to completely shut off at a stoplight and the car would not restart.  I tried applying the break and re-starting the car using the Start button, but the car did not respond.  The car was completely inoperable for at least 15 minutes and left us stranded at a busy intersection.  The auto start/stop will often shut down the car completely at stops and it will not restart automatically.  There were no warnings prior to shut down.  I've only had this car a few months and it has happened twice in two months.  I am forced to turn the auto start/stop feature off every time I get in the car now.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11480333,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2022","dateComplaintFiled":"08/20/2022","vin":"5fnyf8h09kb","components":"ELECTRICAL SYSTEM","summary":"my car has an automatic stop start.  I came to a full stop at a red light and the engine automatically turned off.  The light turned green and i depressed the gas pedal and nothing happened, in other words the engine did not turn on.  within a few minutes, I could turn the engine back on although sitting stalled at a light on a high speed expressway was dangerous.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11479652,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2022","dateComplaintFiled":"08/16/2022","vin":"5fnyf8h07kb","components":"ENGINE","summary":"When the automatic idle start/stop feature is enabled, the engine would properly shut off when stopped at a traffic light.  However, the engine would not re-start when the brake was released leaving the car stranded at the intersection.  After pressing the auto idle start/stop enable/disable button several times and the engine start stop button several times, the engine would eventually start again.  This has happened numerous times.    Upon taking the car to the Honda dealership for evaluation, we were told the battery was bad and needed replacing.  Since a new battery is $400, we decided to have the battery tested independently and the battery, which is rated at 650 CCA, tested to have 651 CCA.  Additionally, the battery was tested for holding a charge and passed that test too.  Upon returning to the Honda dealership with this information, the service advisor then stated the starter was bad and needed to be replaced for near $900.  As we have had no problems with the battery or the starter up to this point, other than when the auto idle stop engages at a traffic light, we did not replace the starter.  Since leaving the dealership, approximately 2 months ago, the car has continued to start as expected when manually starting.  However, the auto idle start/stop feature contiues to fail intermittently.    We urge you to hold Honda accountable for recalling and repairing this defect that creates a serious safety hazard for Honda owners as well as other drivers on the road.    Honda's current public response that the auto idle start/stop feature can be disabled by pressing the off button is not acceptable as the feature is automatically enabled each time we start the car.  Forgetting to disable this feature is a safety hazard.    Thank you!","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11479459,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2022","dateComplaintFiled":"08/15/2022","vin":"5fnyf8h98kb","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Auto Engine Idle has an inconsistent issue with not restarting.  When at a full stop, the engine goes to neutral and does not restart.  This has left me temporarily stranded while I attempt a full restart.  The dealer claims to not being able to duplicate the issue.  The battery has consistently tested fine.  I now manually shut off this option before driving.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11478646,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2022","dateComplaintFiled":"08/10/2022","vin":"5FNYF8H25KB","components":"UNKNOWN OR OTHER","summary":"Honda service bulletin 18-080 ac does not blow cold air in my 2019 Passport The alert does not include my vin, yet I am having exact same issue . Vehicle has less than 32,500 miles  Please advise","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11477836,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2022","dateComplaintFiled":"08/05/2022","vin":"5FNYF7H28KB","components":"ENGINE","summary":"When stopped and the idle off feature shuts the engine off, the vehicle does not restart when foot is removed from brake.  Vehicle shifts itself into neutral and the dash reads something to the effect of  \"shift to park to start vehicle\". Amazed I have not been rear ended yet.... This happens randomly and not every time at idle off. Dealership could not reproduce in the 5 minutes they took to look at it.  Additionally, there is a similar issue when I use remote start.  After entering the vehicle with the engine running from remote start, the start button is pushed and the D/S button pushed, the gas pedal is pressed and the vehicle goes into neutral and a message appears on the dash \"Transmission System Problem\". The message remains for a few seconds and disappears. Then the D/S button is pushed and the vehicle operates normally.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11476797,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2020","dateComplaintFiled":"07/31/2022","vin":"5FNYF8H94KB","components":"EQUIPMENT","summary":"My Passport has been in the Honda service department 12 times for the entertainment display not working.  The system makes pops and crackles. My biggest concern is not being able to see backing up.  And also losing navigation during travel to unfamiliar places.  Now I'm also losing connection to the anti-theft system.  The auto-stop-start malfunctioned at a stop sign and would not work until I turned off the engine and opened the door and then it worked.  Overall, very unhappy with this vehicle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11476695,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"07/30/2022","vin":"5FNYF8H54KB","components":"POWER TRAIN,ENGINE","summary":"This problem has occurred 4 times since purchased. The first withing the first 8 months, the last yesterday (7/29/2022). What happens is once stopped at light, when the car stops running to save gas and is supposed to start up when the brake is released, the car does not restart leaving you dead stopped in the road. The indicator shows you are in neutral gear, engine not restarting from the releasing break. Hitting the start button does nothing. Only once did I get a message on dash that said put in park, than put in drive. Out of the 4 times this happened, all but one happened at a stop where the engine went off waiting for foot to come off break. Once it happened when I made a U turn and coming out of the turn, the engine was in N. It happens so unexpected that it is difficult to stay composed and work through a routine to get it started again, especially when there is a line of cars behind waiting to go. I have not been able to duplicate the problem. I have reported it to my Honda service center and they say there is nothing in the computer to help them find and fix the problem. The concern is a safety issue when this occurs and a car comes up behind me seeing a green light, expecting me to go and they not slowing down. This problem has been reported on the Honda Passport Blog by a couple others.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11475286,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2022","dateComplaintFiled":"07/22/2022","vin":"5FNYF8H54KB","components":"POWER TRAIN","summary":"We were driving on and entering the highway via the on-ramp when we heard a popping noise.  Upon hearing the noise the car stalled and was immediately put in neutral.  We could not take it out of neutral or restart the car.  We had the car towed to the nearest dealership to find out the transmission needed to be replaced.  The car has 36k miles and we just purchased it 6 weeks ago.  There were no warnings or signs that this failure was about to occur.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11474374,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2022","dateComplaintFiled":"07/17/2022","vin":"5FNYF8H93KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The vehicle stalls after the auto-shutoff/idle is engaged. As I lift my foot off the break pedal to disengage it, the car shuts off and indicates that it has been placed in Park mode. I then have to turn the vehicle back on. It can take up to 25-30 seconds. I only ever have issues restarting the vehicle after it stalls as a result of the auto-shutoff being engaged.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11473678,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"07/13/2022","vin":"5FNYF8H96KB","components":"FORWARD COLLISION AVOIDANCE","summary":"Autobraking system incorrectly warns and sometimes brakes when oncoming cars are in their own lane and not in my lane. It\u2019s super scary and dangerous. I was told by the dealer that they can\u2019t really do anything about it. Crazy.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11472219,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2022","dateComplaintFiled":"07/03/2022","vin":"5fnyf7h57kb","components":"ENGINE","summary":"After exiting interstate and sitting at traffic light on off ramp, car cut off due to auto stop/start system. We normally push the button to turn this off as we do not like the feature, however, we had forgotten to do this when we first started driving. While sitting at the light and after car engine cut off, I pushed the auto stop/start button to start the engine and cut off the function for the rest of our trip. As soon as I pressed the button, the car made a noise, the brake locked up, and A notification came up on the dash that had an exclamation point said something about system.  I could not restart the car because the brake was frozen.  After about 5 minutes, the brake release and I was able to start the car. We were in a panic because of the backed up traffic we were causing. Plus we were about 6 hours from home.  I took it to the dealer and he could find nothing wrong.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11468125,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"06/08/2022","vin":"5FNYF8H00KB","components":"ENGINE","summary":"Engine will not start after auto start/stop shuts down the engine after a complete stop. Car requires a jump start to get engine running. Due to design of Honda transmission, car can not be put in neutral an pushed off the road, it blocks traffic until in can be restarted or towed","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11468139,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2022","dateComplaintFiled":"06/08/2022","vin":"5FNYF8H09KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2019 Honda Passport. The contact stated while the vehicle was stationary in a parking lot, her husband stated that the vehicle lost motive and electrical power. The driver stated no warning light was illuminated. The driver was able to restart the vehicle within 30 minutes. The contact stated she also experienced the failure the following day while driving. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The contact continued to experience the failure. The vehicle was not drivable. The contact called the local dealer and was referred to a second local dealer. The contact towed the vehicle to Jim Riehl's Friendly Honda (18900 Hall Rd, Clinton Twp, MI 48038, (586) 412-9600) where it was diagnosed with needing for the battery to be replaced. The contact replaced the battery. The manufacturer had been informed of the failure. The failure mileage was approximately 49,029.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11468164,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/08/2022","vin":"5FNYF8H06KB","components":"ENGINE","summary":"The auto start/stop was the component that malfunctioned.  I was at a stop light, and when I went to accelerate the car would not go.   It automatically shifted into neutral.  I then could not shift to park or drive.  It would not let me shut the car down.   I was in the middle of traffic when this happened.  It caused a safety issue for me and others who had to go around me. I had to put my flashers on and continuously kept trying to shut the car down.  I'm not sure what caused my car to restart or allow me to shift into drive, but eventually I was able to do so.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11468248,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/08/2022","vin":"5FNYF8H58KB","components":"UNKNOWN OR OTHER","summary":"The issue is with Honda's idle stop feature.  Several times I have been stopped at a stop light and once I try to accelerate, the engine has turned completely off and the gear has shifted to neutral.  I then have to put the vehicle back in Park and restart the engine.  Fortunately I have not been rear-ended yet but that is inevitable.  Honda claims they cannot replicate the issue but it has happened to me on many occasions.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11465997,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2022","dateComplaintFiled":"05/24/2022","vin":"5fnyf7h50kb","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"3x in the last 6months my Passport has failed to start after the auto stop at idle has engaged. The dealership said the battery is fine and one technician just said \u201cdisable the feature \u201c. Today when adaptive cruise control was engaged, the car increased in speed from the set 72 to over 80mph. I also emailed Honda corp and their response was to see a dealer and did not acknowledge if the auto stop/start issue was known for other vehicles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11462960,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2022","dateComplaintFiled":"05/01/2022","vin":"5fnyf8h00kb","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I stopped at red-light and the auto stop idle was engaged.  Once the light changed, and I removed my foot from the brake to disengage the auto idle, unexpectedly the gear just shifted to Neutral . I then had put it in park , and press the ignition start button  . It took a couple times before restarting.  I had to endure other drivers honking and yelling at me,  because I was the 1st car at the stop light. This has happened at least 8-10 times in the past 4 months. After having my vehicle for 3 days, the dealer said they couldn't find the problem . Wih road rage what it is in these times, something like that could spark alot of frustration in other drivers. I have read  blogs about other honda passport owners having the same issue. HONDA REALLY NEEDS TO FIND OUT WHAT THE ISSUE IS BEFORE SOMEONE GETS INTO AN ACCIDENT BECAUSE OF THIS ISSUE!","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11460763,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2020","dateComplaintFiled":"04/14/2022","vin":"5FNYF7H2XKB","components":"STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I have has consistent problems with the braking system. It will brake and/or show the warning when nothing is there. The jerking of this has caused me to get in an accident June 2020 while moving to a new duty station. It was raining and there were no other cars on this highway thankfully. It was scary and I was even going below the speed limit. This caused my car to become nearly uncontrollable. My children and I were fortunately unharmed, but pretty shaken up. I had everything repaired and the same thing still happens to this day. That was only about 3 months after I purchased my car. I hear a lot of rattling as if something has come undone inside. Many times when I am driving I can feel the car jerk to a certain side or forward. That issue almost caused another accident in Feb 2021. I was backing out of a parking spot with plenty of room between myself and the other cars. My braking warning came on and it stopped my car. Then immediately it jerked back aggressively and almost hit a car behind me. Soon after I managed to back out and shift into drive, it jerked forward while stopping then jerking again. Although it is not all of the time, it has happened enough to cause accidents and almost a lot more. I think the 2019 Honda Passport should be looked into more and corrected. As these issues should not be happening.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11460083,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2022","dateComplaintFiled":"04/07/2022","vin":"5FNYF8H54KB","components":"POWER TRAIN","summary":"Was traveling at speed of 20 mph on a residential street when engine suddenly paused and car shifted into neutral. There was no indication of an impending engine failure. Emission warning lights came on and i was unable shift the car out of neutral to move it off to the side of the road. After multiple attempts to restart the engine, i was able to engage it in drive and move the vehicle to safe location. Took it to Honda dealer who diagnosed the problem as Code P0810 (clutch position control error). The transmission control module was replaced. The dealer contacted Honda who suggested that it could ultimately result in a 2 step repair if the problem recurs. They were unable to reproduce the problem immediately after the repair. The 2nd step would involve replacing the engine harness for $6000. While this definitely posed a risk to safety, it will be a larger safety risk if it fails again while traveling at highway speeds. The technician reported 80% confidence that the situation will not happen again. I am concerned that Honda has shown a reluctance to spend the money to completely mitigate the problem unless they are forced to do so putting their profits ahead of the safety of drivers. Even a 20% risk of failure is unacceptable.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11457936,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"03/23/2022","vin":"5fnyf8h91kb","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Popping crackling noise from dashboard Screen went blank   Sporadic occurrences when driving with radio On and Off Dealer says NO CODES Found?","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11454974,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2021","dateComplaintFiled":"03/03/2022","vin":"5fnyf8h95kb","components":"ELECTRICAL SYSTEM","summary":"Frequent shutdown of center display panel to a black screen with \"MOST Network Failure\" message posted.  System repeatedly tries to reboot.  Sometimes requires a restart to recover.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11454257,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/26/2022","vin":"5FNYF8H94KB","components":"FORWARD COLLISION AVOIDANCE","summary":"The collision warning flashes and brakes are sometimes activated for no reason. Almost as if it sees a phantom vehicle. Other times this happens when there is opposing traffic in the other lane but not in my path. This was reported to Honda of Kirkland during a routine service. I was told no problem was found and no activations of the system were recorded in the car\u2019s computer.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11453971,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2022","dateComplaintFiled":"02/25/2022","vin":"5FNYF8H92KB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"We are experiencing frequent phantom braking like the 2019 Accords and CRVs and believe the 2019 Passport should be included in the upcoming recall.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11453947,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2021","dateComplaintFiled":"02/24/2022","vin":"5fnyf7h95kb","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The auto braking system comes on randomly without warning and for no reason. A warning flashing  BRAKE. BRAKE comes on, you can feel the brakes grab slightly. It's very unnerving in traffic and slows the car slightly....it hasn't cause the car to stop yet.  When I took it to the dealership they \"couldn't find anything wrong with it and couldn't get it to do the same thing\" I explained that it was happening randomly, that's why they couldn't get it to duplicate. This is definitely a safety hazard when driving and distracting the drive from their attention on the road. Their seems to be something wrong with the sensors but they don't seem to know what to do or are willing to acknowledge the problem. This has happened at least a dozen different times since I bought the car 4 months ago.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11453193,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2021","dateComplaintFiled":"02/21/2022","vin":"5FNYF8H52KB","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"My Collision Mitigation Braking System activates when there is no reason to do so.  I took it to my dealer and they said it is because there is dirt on the car logo that is in front of the radar so they cleaned it.  It was not dirty in my opinion.  When I dove it again with a very clean logo the system flashed BREAK again and shook the steering wheel.  I know I can turn this \u201cfeature\u201d off by pressing a button on the dash board but I have to do that every time I start the car - it malfunctions regularly.  In addition to be inconvenient it is distracting and dangerous do deal with when driving if I forget to turn it off.  If I loan my car to someone It is embarrassing and difficult to explain to them how to handle it.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11449382,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2021","dateComplaintFiled":"01/29/2022","vin":"5FNYF7H51KB","components":"POWER TRAIN","summary":"The right axle boot has a layer of grease on the outside and was suspected of being cracked.  My vehicle is under it's original 36,000 mile/3year warranty.  The Honda dealer repair department stated that the manufacturer does not consider this a defect.  To demonstrate to me that this is not a defect I was shown another car with the same issue and was offered the opportunity to view more vehicles with the same issue.  Apparently this is evidence to the dealer and manufacturer that there is no problem with the axle boot.  I would think that the fact that several vehicles in one shop showed the same covering of grease on the right boot suggest that there is a manufacturing problem.  It is also interesting to note that the boot on the left axle is different from the boot on the right and shows no evidence of grease. I am able to drive the car and am assured by the dealer that there is no safety concern. The problem was identified by an independent provider during routine service  As the car is under warranty I went to the dealer for repairs. There are no system messages regarding this issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11447732,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2020","dateComplaintFiled":"01/17/2022","vin":"5FNYF8H98KB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"On two separate occasions the vehicle has not started in extreme cold.  First Occasion: February 7, 2021, attempted to remote start the vehicle, but the vehicle would not start. Attempted to start the vehicle from inside, but would not start. Called AAA roadside assistance to have the vehicle jump started and the vehicle still would not start. Second Occasion:  Attempted to start the vehicle and it would not start. Attempted to use a roadside battery pack to jump the vehicle, but would not start. Hooked the battery up to a truck for 45 minutes, while the truck was running, and attempted to start the vehicle several times, but the vehicle never started. Called Honda roadside assistance and was informed that we would need to wait up to two hours for a tow truck. We waited 5 hours before the tow truck arrived. While waiting I called Dahl Honda of Onalaska for assistance. I purchased a new battery from them. They sent a driver out to deliver it to the parking lot we were stranded in. I installed the new batter but the vehicle still would not start. When the tow truck arrived, we tried to jump the new battery with the Honda employee present, but the vehicle still would not start. The tow truck driver delivered the disabled vehicle to Dahl Honda in LaCrosse, Wisconsin.  Each time dealership could not diagnose the problem that caused the vehicle to not start. Was told that there is nothing wrong with the vehicle.   The two times the issue has occurred, the outside temperatures were below zero, thus putting my family (two very young children) in danger.  The vehicle was inspected by Dahl Honda in LaCrosse, WI and Schlossmann Honda in  Milwaukee.  No warning lamps, check engine lights, etc.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11443442,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"12/11/2021","vin":"5FNYF8H22KB","components":"TIRES","summary":"245/50R20 102H Multiple times the tire was flat after coming out to drive in the morning. Took it to our local Honda dealership, they would inflate it but stated that they could not find the leak. We noticed what appears to be a bubble in the sidewall but they said that was normal. BS","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CROSSCONTACT LX SPORT","size":"245/50R20 102H","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11443443,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"12/11/2021","vin":"5FNYF8H22KB","components":"WHEELS","summary":"Twice the tires were found to be flat before driving. It was taken to the local Honda dealership for inspection. They would inflate the tires but stated that they could not find the issue. Because this is my families car, and I have 2 small children that are driven around in the car, I have opted to replace the tires for fear of the tires failing while driving. Thanks Honda and Continental.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11442877,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2021","dateComplaintFiled":"12/06/2021","vin":"5FNYF7H27KB","components":"UNKNOWN OR OTHER","summary":"The rear axle appears to be coming apart at the bolts and is separating from the car.  If the axle separates it will result in a major car failure resulting in lack of control of the car.  There are no warning lights on.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11441544,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"11/24/2021","vin":"5fnyf8h21kb","components":"STRUCTURE","summary":"Constant sound of  \u201cpebbles\u201d hitting the windshield when driving over 45 mph.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11431785,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2021","dateComplaintFiled":"09/05/2021","vin":"5fnyf8h0xkb","components":"FORWARD COLLISION AVOIDANCE","summary":"The Automatic brake goes on and off randomly. It has caused an accident in my vehicle and also two flat tires and wheel damage. The sensors will make it brake on a smooth road with no vehicles nearby. It will also brake in the rain while turning a corner. It has put my safety at risk. I have a child under 1 year old that should this brake system lock up on me and cause an accident with my child in the car it could pose serious harm. This has been an issue since I first received the vehicle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11431786,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2021","dateComplaintFiled":"09/05/2021","vin":"5fnyf8h0xkb","components":"FORWARD COLLISION AVOIDANCE","summary":"The automatic brake system locked up when the vehicle sensed a truck traveling on the driver's side of the vehicle. it then caused the vehicle to veer to the right and swipe a curb. this caused wheel and tire damage on both front and rear passenger side. There were two flat tires.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11429501,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2021","dateComplaintFiled":"08/17/2021","vin":"5fnyf8h06kb","components":"UNKNOWN OR OTHER","summary":"While driving on I-65 N  10 miles outside of Nashville, TN my sun roof exploded.  We did not experience any object hitting the car nor had we passed under an overpass for an object to be thrown at the car.  The explosion was frightening as it was a loud unexpected noise. The pieces flew off and hit the car behind me cracking it's windshield.  I've report this issue to Honda but have not heard from them.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11425200,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2021","dateComplaintFiled":"07/16/2021","vin":"5FNYF8H02KB","components":"EQUIPMENT","summary":"Digital Speedometer display went blank when experiencing other symptoms of the MOST Bus Connector issue.    I could not determine my actual speed as there is only the digital display.  See uploaded pictures showing the mutimedia display and also the digital display where speedometer is displayed","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11423275,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"07/02/2021","vin":"5FNYF8H53KB","components":"AIR BAGS","summary":"The contact owns a 2019 Honda Passport. The contact stated while coming to a complete stop the vehicle was struck from behind by a different vehicle; which resulted in the contact's vehicle getting pushed into a concrete median and then into a 3rd person's vehicle. The air bags did not deploy which resulted in the contact sustaining soreness in their body and they sought medical treatment. The contact stated no warning lights were illuminated. The vehicle was towed to a tow lot and a report was taken. The manufacturer was not informed of the failure. The failure mileage was approximately 20,530.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11422297,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2019","dateComplaintFiled":"06/25/2021","vin":"5fnyf8h08kb","components":"STRUCTURE","summary":"The contact owns a 2019 Honda Passport. The contact stated that after the vehicle was purchased, he had been hearing abnormal sounds coming from either the hood or the windshield of the vehicle while driving. There were no warning lights illuminated. The contact was relating the failure to NHTSA Campaign Number: 19V784000 (Structure) however, the Vin was not included in the recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11419459,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2021","dateComplaintFiled":"06/03/2021","vin":"5FNYF8H51KB","components":"SERVICE BRAKES","summary":"Right front disk brake caliper unit failed because the top bolt was not properly tightened.  Driving in normal highway conditions (but in the Utah desert) the top bolt of the unit fell out and the caliper unit dropped off the disk.  When repaired (new bolt and rubber fittings) the mechanic checked the left front brake and found it loose as well.  Invoice for repair not immediately available.  Cost $106","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11419081,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"05/31/2021","vin":"5FNYF7H57KB","components":"TIRES","summary":"I have a 2019 Passport with 12,000 miles and with Continental tires. The front tires are coming apart with chunks of the tires coming off.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":11418472,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2021","dateComplaintFiled":"05/25/2021","vin":"5FNYF8H97KB","components":"POWER TRAIN,ENGINE","summary":"My Honda passport had approx 10k miles and I was driving down a blind s curve less than 1 mile from my home on a clear dry day.  The passport lost power, and when the gas pedal was depressed there was a loud grinding sound but no engagement - it seemed like the transmission was grinding and disengaged, or that power was not being transmitted by the engine. I coasted down to safe spot at bottom of hill, and stopped vehicle, put  it in Park and turned it off. Then I started it again, transmission/power seemed to re-engage and I drove straight to dealership.  They kept the car and told me they checked and found no codes. I asked about checking transmission fluid and they said they did but I don\u2019t believe them. I called Honda corporate customer service and they told me they \u201ccouldn\u2019t do anything until it happened to me again\u201d and that I \u201cneeded to address problems and issues with my dealer.\u201d (It was dealer who told me to call corporate.)  Since this time, I have received notice of fuel pump recall and that has been repaired. I wonder if the loss of power I experienced was fuel pump, or if it was related to transmission issue (same as Odyssey) for the 9-speed transmission.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11417381,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2021","dateComplaintFiled":"05/17/2021","vin":"5FNYF8H07KB","components":"FORWARD COLLISION AVOIDANCE","summary":"The vehicle\u2019s adaptive cruise control and collision mitigation braking system are flawed. The vehicle will give false collision alerts (large brake sign on screen and shaking steering wheel) when oncoming traffic is approaching to the left of you. Both vehicles are in their respective lanes. Also, the adaptive cruise control will slow down or suddenly brake the vehicle when a vehicle to your left is driving slower. There are no vehicles directly in front of you. Both vehicles again are in their respective lanes. I have video evidence of this that I can provide. I have made Honda and dealership personnel aware of this. No one representing Honda has been able to resolve the issues. One service manager said he can\u2019t do anything to fix it until Honda releases an update, meaning this person acknowledges there is an issue. Another service staff stated to me that his wife\u2019s Honda Pilot has the same issue and implied I shouldn\u2019t worry about it. This is a serious flaw and I expect Honda to release an update to address this issue.  This issue has been occurring since I took delivery of the vehicle (November 2019 with less than 1000 miles) and has been ongoing until present. The date and mileage listed is one of the most recent occurances.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11416020,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2021","dateComplaintFiled":"05/10/2021","vin":"5FNYF8H52KB","components":"VISIBILITY/WIPER","summary":"PARKED AND EXITED VEHICLE.  WITH NO APPARENT CAUSE THE REAR WINDOW EXPLODED.  THE OUTSIDE TEMPERATURE WAS ONLY ABOUT 60DEGREES.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11408150,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2021","dateComplaintFiled":"04/14/2021","vin":"5FNYF8H97KB","components":"POWER TRAIN","summary":"2019 HONDA PASSPORT TOURING W/ 10K MILES O BLIND DOWNHILL S-CURVE APPROX ONE MILE FROM MY HOME..     MY ZF-9 SPEED TRANSMISSION SLIPPED OUT OF GEAR WHILE DRIVING, RESULTING IN LOUD GRINDING, LURCHING, AND COMPLETE LOSS OF POWER WHILE DRIVING.   INCIDENT OCCURRED IMMEDIATELY AFTER A FULL STOP AT THE END OF MY LANE BEFORE ENTERING MAIN ROADWAY AND DOWNHILL CURVES. I HAD TO COAST TO THE BOTTOM WITH THE GRINDING AND GNASHING GEARS AND BUCKING, LURCHING VEHICLE      DEALERSHIP CLAIMS THEY COULD NOT REPLICATE THE PROBLEM, NOR HAD THEY EVER HEARD OF THIS PROBLEM. THEY ALSO STATED THAT DIAGNOSTICS DID NOT IDENTIFY ANY ISSUES WHICH IS ODD BECAUSE I COULD GIVE THEM A TIMEFRAME OF EXACTLY WHEN INCIDENT AND SUBSEQUENT LOSS OF POWER OCCURRED. I ALSO CALLED HONDA CORPORATE WHO TRIED TO TELL ME THAT THIS WAS \"A NORMAL BREAKING IN\" SCENARIO AND THAT I SHOULD CONTACT THEM WHEN IT HAPPENS AGAIN BECAUSE THEY WOULD DO NOTHING FOR FIRST REPORTED INCIDENT. CLEARLY, AMERICAN HONDA CO DOES NOT CARE ABOUT CONSUMER SAFETY.      I AM NOW AFRAID TO DRIVE MY VEHICLE","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11408154,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2020","dateComplaintFiled":"04/14/2021","vin":"5FNYF8H97KB","components":"UNKNOWN OR OTHER","summary":"SUN ROOF SPONTANEOUSLY EXPLODED ON HIGHWAY WITH NO OTHER VEHICLES IN AREA, NOR ANYTHING OVERHEAD, NOR ANY ROAD DEBRIS. PRIOR TO EXPLOSION, MY VEHICLE HAD BEEN GARAGED AND NEVER HIT WITH DEBRIS OF ANY KIND.    WHEN INCIDENT OCCURRED I WAS DRIVING UP RAMP TO HIGHWAY SPEED (60MPH) FIRST THERE WAS A LOUD POP, THEN A VERY LOUD EXPLOSION ABOUT 200-300 YARDS LATER. I LOOKED TO SEE IF ANYONE WAS AROUND ME (OR ANYTHING OVER ME) IT SOUNDED LIKE SOMEONE WAS SHOOTING AT MY CAR. SHORTLY AFTER THE LOUD EXPLOSION I COULD HEAR GLASS FRAGMENTS RAINING DOWN INSIDE MY SUN SHIELD (THANKFULLY CLOSED) OR I WOULD HAVE BEEN COVERED IN SHATTERED GLASS WHILE DRIVING HIGHWAY SPEEDS. GLASS FRAGMENTS SKITTERED OVER MY ROOF AND SHOOK ABOVE MY HEAD UNTIL I WAS ABLE TO EXIT ROADWAY AND MAKE A COMPLETE STOP.     I CLIMBED ONTO MY RUNNING BOARD AND SAW DIAGONAL STRESS FRACTURES FROM CORNER TO CORNER. I DROVE STRAIGHT TO DEALERSHIP SINCE IT WAS A SLIGHTLY OVERCAST DAY AND I WAS CONCERNED ABOUT RAIN. I TOOK ANOTHER PICTURE OF THE SHATTERED SUNROOF AT THE DEALERSHIP: THE GLASS IS BROKEN OUT IN THE SHAPE OF AN HOURGLASS.    DEALER TOLD ME REPAIR WAS NOT UNDER WARRANTY. I CALLED AMERICAN HONDA AND THEY CLAIMED THEY'D NEVER HEARD OF SUCH A THING AND REFUSED TO COVER DAMAGE AND TOLD ME TO HAVE REPAIR DONE BY MY INSURANCE COMPANY.     FORTUNATELY, MY DEALER ULTIMATELY TOOK RESPONSIBILITY FOR HONDA'S SHORTCOMINGS AND REPAIRED AT NO COST. I AM AFRAID TO EVER DRIVE VEHICLE WITH SUNSHADE OPEN FOR FEAR THIS WILL HAPPEN AGAIN.    I AM LUCKY I DID NOT CRASH ON HIGHWAY AND WOULD HAVE IF SHADE HAD BEEN OPEN.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11406973,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2021","dateComplaintFiled":"04/07/2021","vin":"5FNYF7H2XKB","components":"FORWARD COLLISION AVOIDANCE","summary":"WHEN DRIVING THE BRAKE WARNING LIGHT WILL FLASH EVEN IF I CAR OR OBJECT IS IN FRONT OF THE CAR AND THEN JUST GO AWAY OR AT TIMES THE LIGHT FLASH AND THE BRAKES WILL LOCK THIS HAPPENS ON THE CITY STREET OR HIGHWAY","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11405792,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2021","dateComplaintFiled":"03/31/2021","vin":"5FNYF7H94KB","components":"WHEELS","summary":"THE VEHICLE WAS BEING DRIVEN AT MODERATE SPEED, 45-50 MPH, WITHOUT WARNING A LOUD EXPLOSION WAS HEARD AND VEHICLE CONTROL WAS SEVERELY LESSENED. THE INCIDENT TOOK PLACE ON A BRIDGE WHICH REQUIRED THE VEHICLE TO BY DRIVEN SLOWLY APPROX. 1.2 MILE TO A SAFE LOCATION.  INSPECTION DETERMINED THAT THE PASSENGER SIDE FRONT TIRE HAD SUFFERED SUDDEN CATASTROPHIC LOSS OF AIR.    INSPECTION BY TWO KNOWLEDGEABLE MECHANICS AND A CONTINENTAL TIRE REP. FAILED TO LOCATE AND SIGNS OF PUNCTURE.  WE ARE AWARE OF A RECALL ON THE MODEL OF OUR TIRES HOWEVER OUR SIZE IS NOT LISTED AS A RECALLED ITEM.  THE TIRE IN QUESTION IS STILL IN OUR POSSESSION AND WOULD BE AVAILABLE FOR INSPECTION IF NEEDED.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11395979,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2021","dateComplaintFiled":"02/12/2021","vin":"5FNYF7H54KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"EVERYTIME I START MY CAR IT SAYS MY HOOD IS OPEN BUT IT IS NOT, I HAVE TO GET OUT AND OPEN AND CLOSE MY HOOD. MY FANS WON'T RUN AND AC OR HEAT WON'T WORK IF THIS ERROR OCCURS.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11385675,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2020","dateComplaintFiled":"12/30/2020","vin":"5FNYF8H0XKB","components":"ELECTRICAL SYSTEM","summary":"NOTED THAT THE DASHBOARD BLANKED OUT MOMENTARILY WHILE DRIVING ON THE INTERSTATE.  THE SPEEDOMETER CAME BACK, FIRST, FOLLOWED BY THE REMAINING DASHBOARD ITEMS.  THE INSTRUMENT PANEL CONTROL MODULE SOFTWARE UPDATE (RECALL) HAD BEEN COMPLETED 3 WEEKS PREVIOUSLY AND APPROXIMATELY 1200 MILES PRIOR TO THIS EVENT.  DID NOT EXPERIENCE THIS ISSUE BEFORE THE SOFTWARE UPDATE.  RETURNED THE VEHICLE TO THE DEALER FOR RECHECK BUT THEY DID NOT NOTE ANY SOFTWARE ERROR CODES.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11376260,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2020","dateComplaintFiled":"11/25/2020","vin":"5FNYF8H94KB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"VERY FREQUENT FALSE WARNINGS FOR COLLISION BRAKING SYSTEM. BUSHES, ROAD SIGNS, ROUNDABOUTS, ONCOMING TRAFFIC, ETC. WILL FALSE TRIGGER THE SYSTEM. MANY OWNERS REPORTING FALSE WARNINGS OR BRAKING BUT NO FIX. DISTRACTING AND DANGEROUS WHEN IT HAPPENS. ONCE THE VEHICLE SLAMMED ON THE BRAKES FOR NO GOOD REASON DUE TO A CAR TURNING OFF THE ROADWAY FAR AHEAD AT LOW SPEEDS.    THE SYSTEM IS DISTRACTING AND COULD IN SOME CIRCUMSTANCES APPLY BRAKES WHEN NO REASONABLE THREAT IS PRESENT. CAREFUL DRIVER WHO LEAVES DISTANCE, AND I NOW DISABLE THIS SUPPOSED SAFETY SYSTEM TO BE SAFER FROM IT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11376092,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2019","dateComplaintFiled":"11/24/2020","vin":"5FNYF8H07KB","components":"FORWARD COLLISION AVOIDANCE","summary":"WHEN DRIVING THIS VEHICLE ON A TWO LANE ROAD, THE VEHICLE WILL GIVE FALSE FORWARD COLLISION ALERTS FROM ONCOMING VEHICLES IN THE OPPOSING LANE.  WHEN DRIVING ON A FOUR LANE HIGHWAY WITH ADAPTIVE CRUISE CONTROL ENGAGED, VEHICLES DRIVING SLOWER IN THE LANE TO YOUR LEFT WILL CAUSE THE VEHICLE TO SLOW DOWN SUDDENLY (THERE ARE NO VEHICLES IN FRONT ).  BOTH OF THESE ISSUES HAPPEN INTERMITTENTLY AND CAN CAUSE AN UNSAFE DRIVING CONDITION WHEN TRIGGERED.  THE VEHICLE HAS BEEN AT A DEALER SERVICE DEPARTMENT ON FIVE OCCASIONS.  THE DEALER IS UNABLE TO RESOLVE THE ISSUE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11376247,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2020","dateComplaintFiled":"11/24/2020","vin":"5FNYF8H07KB","components":"FORWARD COLLISION AVOIDANCE","summary":"SYSTEM GIVES FALSE POSITIVES AND TRIES TO SLAM ON BRAKES WITH NOTHING IN FRONT.  THIS HAPPENS QUITE OFTEN SO I HAVE TO DISABLE THE SYSTEM BUT STILL GET THE WARNING FREQUENTLY","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11362446,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2020","dateComplaintFiled":"10/02/2020","vin":"5FNYF8H56KB","components":"WHEELS","summary":"THE TIRE WAS FLAT.  THE CAR IS DRIVEN VERY LITTLE AND THERE WERE NO NAILS OR CAUSE FOR THE FLAT ACCORDING TO TECHNICIAN. THE TIRE WAS SIMPLY DAMAGED. WE CALLED THE DEALER AND WERE ONLY TOLD THAT TIRE COULD NOT BE ORDERED BECAUSE THERE'S A REPORTED ISSUE WITH THE TIRES FOR OUR VEHICLE. CAR IS LESS THAN A YEAR OLD AND LOW MILEAGE. VEHICLE WAS STATIONARY FOR 4 DAYS WHEN WE NOTICED.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11361188,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2020","dateComplaintFiled":"09/25/2020","vin":"5FNYF8H95KB","components":"SERVICE BRAKES","summary":"THE COLLISION AVOIDANCE BRAKING SYSTEM AND WARNING GOES OFF RANDOMLY WHEN THERE IS NO DANGER OR EVEN ANOTHER CAR PRESENT.  THE WARNING OCCURS AND THE STEERING WHEEL WILL SHAKE AND ON A FEW OCCASIONS THE BRAKES WERE ACTUALLY APPLIED WHEN NO DANGER WAS PRESENT.  I NOW DISABLE THE SYSTEM BY SHUTTING IT OFF UPON STARTING.  IT IS A DANGEROUS CIRCUMSTANCE WHEN THE BRAKES GO OFF UN-COMMANDED.  THIS HAS HAPPENED A NUMBER OF TIMES DURING THE ONE YEAR AND 3500 MILES I HAVE OWNED THE VEHICLE.  I DID IDENTIFY ONE PARTICULAR LOCATION THIS WOULD OCCUR QUITE OFTEN.  THE DEALER, UPON MY COMPLAINT, CLAIMED THE SYSTEM WAS OK. NORMAL.  I WENT ON-LINE AND READ OF MANY PEOPLE COMPLAINING OF THIS SAME THING HAPPENING TO THEIR HONDA PASSPORT AND ONE REPORT STATED IT HAPPENED AT HIGHWAY SPEED AND THEY WERE HIT FROM BEHIND.  I SUGGEST THIS SYSTEM BE REVIEWED OR PERMANENTLY BE DISABLED.  I REPORTED BELOW THE LAST DATE I HAD THIS HAPPENED AND ROUGHLY THE MILEAGE ON THE VEHICLE I FIRST NOTICED IT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11352026,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2020","dateComplaintFiled":"08/29/2020","vin":"5FNYF8H07KB","components":"ELECTRICAL SYSTEM","summary":"I WENT TO THE STORE AND EVERYTHING WAS WORKING FINE. I NOTICED A CRACKLING SOUND WHILE TALKING ON BLUETOOTH. PARKED THE VEHICLE TO GO SHOPPING. ONCE I RETURNED THE INFOTAINMENT/INSTRUMENT CLUSTER COMPLETELY WENT DARK. INFOTAINMENT SCREEN NEVER POWERED ON. WAS UNABLE TO TURN SCREEN ON. TURNED VEHICLE ON AND OFF WITH NO SUCCESS. DROVE HOME WITH EVERYTHING COMPLETELY UNRESPONSIVE. INFOTAINMENT SYSTEM STARTED WORKING THE FOLLOWING DAY.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11350641,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2020","dateComplaintFiled":"08/21/2020","vin":"5FNYF8H57KB","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"THIS PROBLEM HAS OCCURRED EVER SINCE WE BOUGHT THE PASSPORT IN MAY OF 2020   IT IS AN ONGOING PROBLEM AND HAS OCCURRED MANY TIMES.    OCCASIONALLY, WHILE IN MOTION AND DRIVING 45-60 MPH ON A TWO LANE ROAD, PARTICULARLY ON A CURVE TO THE RIGHT (HAS OCCURRED ON STRAIGHT STRETCHES TOO) THE ANTI-COLLISION BRAKE SYSTEM WILL APPLY THE BRAKES AS A WARNING. THE SPEEDOMETER LIGHTS UP ORANGE WITH LARGE LETTERS TWICE IN A ROW (BRAKE! BRAKE!). AT THIS TIME I CAN FEEL THE BRAKES APPLIED LIGHTLY AND THE DEALERS SERVICE WRITER HAS CONFIRMED THAT THE BRAKE LIGHTS ALSO ACTIVATE.  THIS HAPPENS VERY FREQUENTLY IN MY VEHICLE (AND ACCORDING TO MANY ON THE PASSPORT OWNERS FORUMS IT IS A COMMON PROBLEM). WITH ME IT WILL HAPPEN AT LEAST ONCE EVERY 75-100 MILES OR MORE FREQUENTLY. ON A TRIP IN JULY OF ABOUT 5000 MILES, THIS OCCURRED OVER A HUNDRED TIMES. I HAVE ONLY SEEN THIS SYSTEM OPERATE CORRECTLY TWICE, WITH CARS IN FRONT OF ME.....THE OTHER TIMES THE CAR IS IN THE ONCOMING LANE. ONCE, A CAR PASSED ME ON AN INTERSTATE (ME IN RIGHT LANE, HE IN LEFT, SAME DIRECTION) AND WHEN HE WAS ABOUT 20 FEET AHEAD OF ME THE WARNING ACTIVATED.  I HAVE HAD THE CAR IN TWICE MENTIONING THIS PROBLEM AND THE TECHNICIAN HAS NOT BEEN ABLE TO RE-CREATE THE PROBLEM ON THEIR SHORT TEST DRIVE. THE CUSTOMER SERVICE AT HONDA USA SUGGESTED THEY CHECK THE AIMING OF THE WINDSHIELD CAMERA AND THE FRONT EMBLEM RADAR. I ASKED THEM TO CHECK THESE THE SECOND TIME I HAD IT IN THEY SAID THESE BOTH WERE AIMED PROPERLY AND THERE WAS NOTHING ELSE THEY CAN DO ABOUT IT. THEY TELL ME I CAN DISABLE THIS AT THE START OF EVERY TRIP BUT IF I FORGET TO DO THAT AND HAPPEN TO HAVE THIS OCCUR ON AN ICY ROAD IN WINTER, IT'S NOT SAFE.    THE CAR HAS BEEN IN TWICE FOR THREE RECALLS ALREADY AND THEY HAVE NOT BEEN ABLE TO SEE OR FIX THIS PROBLEM. AND IT ACTIVATED AGAIN ON THE WAY HOME AFTER MY LAST RECALL APPOINTMENT SO IT IS STILL A PROBLEM.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11350159,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"08/18/2020","vin":"5FNYF8H05KB","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"WHILE VEHICLE IS IN MOTION I'VE EXPERIENCED ISSUES WITH COLLISION MITIGATION SYSTEM BRAKING THE VEHICLE WHEN A VEHICLE IS COMING TOWARD ME IN THE OPPOSITE LANE (ONCOMING TRAFFIC). THIS OCCURS WHILE I'M DRIVING THE VEHICLE. I'VE TAKEN TO THE DEALER AND THE ISSUE WAS NOT REPLICATED. IT DOES OCCUR INTERMITTENTLY. I'VE EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM TOO. THE ENTIRE SYSTEM FREEZES AND BECOMES INOPERABLE. IT DOES NOT CORRECT UNTIL VEHICLE IS PARKED, TURNED OFF, DRIVER DOOR OPENED, THEN VEHICLE RESTARTED. LASTLY, THE AUTO IDLE FEATURES CONSISTENTLY DOES NOT ENGAGE. I HAVE THE SYSTEM RANDOMLY ENGAGE WHEN I'M PARKING MY VEHICLE IN THE GARAGE. AGAIN, ALL OF THESE ISSUES HAVE BEEN REPORTED TO THE DEALER PROVIDING SERVICE AND REMAIN UNRESOLVED SINCE THEY CAN NOT BE DUPLICATED AT SERVICE APPOINTMENT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11349100,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2020","dateComplaintFiled":"08/13/2020","vin":"5FNYF8H97KB","components":"UNKNOWN OR OTHER","summary":"SUNROOF SPONTANEOUSLY  EXPLODED WITHOUT CAUSE. NOTHING HIT MY CAR AND NO OTHER VEHICLES WERE NEARBY, NOR WAS VEHICLE HIT WITH ANY FLYING DEBRIS WHILE DRIVING UP A HIGHWAY ENTRANCE RAMP, WITH MY SPEED INCREASING FROM 45-55MPH. I HEARD WIND NOISE AND THOUGHT PASSENGER WINDOW MIGHT BE DOWN SLIGHTLY SO I OPENED WINDOW ABOUT 2 INCHES AND CLOSED, THEN IMMEDIATELY AFTER I HEARD A LOUD CRASHING CRACK NOISE AND APPROXIMATELY 2-3 SECOND LATER A VERY LOUD EXPLOSION NOISE AND  GLASS DEBRIS FLEW OFF THE BACK OF MY VEHICLE. I EXITED HIGHWAY AND PULLED OVER AND NOTED HUGE DIMPLE AND APPROX 1 FOOT HOLE IN GLASS AND COMPLETE CRACKING AND GLASS FRAGMENTS ON SLIDING INTERIOR COVER.    THE CAR HAS ONLY 4500 MILES AND IS STORED IN A SECURE GARAGE. IT HAD BEEN OUT IN THE SUN FOR LESS THAN 10 MINUTES AND THE AMBIENT TEMPERATURE AT THE TIME WAS 68 AND SUNNY.    I CALLED TO REPORT TO MY INSURANCE BUT THEN A FRIEND CHECKED INTERNET AND TOLD ME I SHOULD CALL MY DEALER. I DID AND THEY HAD ME BRING VEHICLE THERE AND TOLD ME THEY HAD NEVER HEARD OF THAT HAPPENING BEFORE. I FIND THIS SURPRISING SINCE THERE ARE LITERALLY HUNDREDS OF ISSUES REPORTED ONLINE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11342667,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"08/01/2020","vin":"5FNYF7H90KB","components":"SERVICE BRAKES","summary":"THE COLLISION DETECTION SYSTEM FREQUENTLY LIGHTS UP THE FLASHING \"BRAKE\" NOTICE UNDER CONDITIONS THAT SHOULD NOT REQUIRE A BRAKING NOTIFICATION.  IT IS TOO SENSITIVE AND I'M VERY CONCERNED IT WILL ACTIVATE THE BRAKES WHEN NOT NECESSARY AND CAUSE A REAR END COLLISION.  THIS HAPPENS REGULARLY AND HAS OCCURRED NUMEROUS TIMES OVER THE YEAR WE'VE HAD VEHICLE. THE MOST NOTICEABLE IS WHEN WHEN GOING AROUND A CURVE AND A CAR IS IN THE OTHER LANE DIRECTLY IN FRONT OF YOU.  SO FAR IT HAS NOT ACTIVATED THE BRAKES, BUT THERE SHOULD BE SOME AI BUILT INTO THE SYSTEM TO KNOW THAT YOU ARE GOING AROUND A CURVE BASED ON THE FACT THAT THE WHEELS ARE TURNED AND NOT BE AS SENSITIVE GOING AROUND A CURVE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11341491,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2020","dateComplaintFiled":"07/26/2020","vin":"5FNYF8H99KB","components":"ELECTRICAL SYSTEM","summary":"INFOTAINMENT SYSTEM FAILS, SCREEN GOES BLANK, BACKUP CAMERA AND SPEEDOMETER GOES BLANK.  THIS HAS HAPPENED NUMEROUS TIMES, DEALER SUPPOSEDLY REPAIRED TWO WEEKS AGO BUT PROBLEMS PERSIST.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11340935,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"07/22/2020","vin":"5FNYF7H96KB","components":"ELECTRICAL SYSTEM","summary":"WHILE THE CAR IS IN MOTION THE SPEAKERS MAKE A LOUD CRACKLING AND POPPING NOISE.  THE CAR AUDIO FAILS WITH AN ERROR MESSAGE THAT SAYS \"RADIO UNAVAILABLE\" OR \"NETWORK COMMUNICATIONS LOST\".  THIS CAUSES ALL AUDIO TO QUIT WORKING, ALONG WITH THE BACK UP CAMERA, NAVIGATION AND BLUETOOTH.  IN ADDITION, THE SPEEDOMETER FAILS AND GOES COMPLETELY BLANK WHILE DRIVING.  SOMETIMES THE SYSTEM REBOOTS ITSELF AFTER STAYING DEAD FOR SEVERAL MINUTES.  I HAVE TAKEN THE CAR TO THE HONDA DEALERSHIP TWICE.  THEY TELL ME THEY SUBMIT VIDEOS TO THE TECH LINE OF THE PROBLEM OCCURING, BUT THEY DO NOT HAVE A SOLUTION FOR A FIX.  PROBLEM STARTED WHEN VEHICLE HAD APPROXIMATELY 10,000 MILES.  NOW VEHICLE HAS 32,000 MILES AND THE ISSUE HAS PROGRESSIVELY GOTTEN WORSE.  THESE ISSUES OCCUR EVERY TIME THE CAR IS DRIVEN, WHICH IS MULTIPLE TIMES DAILY.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11338563,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"07/10/2020","vin":"5FNYF8H93KB","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"VEHICLE WILL INTERMITTENTLY ACTIVATE COLLISION MITIGATION BRAKING SYSTEM WITH NO TRAFFIC NOR OBJECTS NEARBY, CAUSING THE VEHICLE TO COME TO A NEAR STOP, OR FULL STOP.  SPEED, WEATHER, AND DRIVING CONDITIONS VARY DURING FALSE ACTIVATION, BUT IT HAS ALSO HAPPENED AT HIGHWAY SPEED, NEARLY CAUSING A HIGH-SPEED REAR-END ACCIDENT.  VEHICLE HAS TWICE BEEN TAKEN TO LOCAL DEALER AND SINCE THEY CLAIM THAT IT CANNOT BE EASILY RECREATED DUE TO INTERMITTENT CONDITION, THEN THEY CANNOT DIAGNOSE & REPAIR.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11331397,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2020","dateComplaintFiled":"06/29/2020","vin":"5FNYF8H01KB","components":"SERVICE BRAKES","summary":"THE AUTOMATIC COLLISION BRAKING SYSTEM ACTIVATES ON THE HIGHWAY ON ITS OWN WITH NO TRAFFIC IN FRONT OF MY VEHICLE AND NO REASON TO APPLY THE BRAKES. IT FLASHES THE BRAKE WARNING AND THEN ABRUPTLY APPLIES THE BRAKES. THIS CAUSE VEHICLES BEHIND TO ABRUPTLY APPLY THEIR BRAKES. THIS IS GOING TO CAUSE COLLISION AND LOSS OF LIFE. MY WIFE BROUGHT THE VEHICLE TO THE HONDA DEALER WHO CLEANED THE SENSOR AND THE VEHICLE DID THE SAME THING ON THE DRIVE HOME.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11330554,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2020","dateComplaintFiled":"06/24/2020","vin":"5FNYF8H06KB","components":"ELECTRICAL SYSTEM","summary":"INFOTAINMENT SYSTEM FAILS, SOMETIMES REBOOTS. CRACKING AND POPPING PRECEDE IT USUALLY - SOUNDS AS IF IT'S COMING FROM SPEAKERS. THEN COMPLETE INFOTAINMENT LCD FAILS -  GOES BLACK. THIS LEAVES THE *BACKUP CAMERA* NON-FUNCTIONAL.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11328508,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2020","dateComplaintFiled":"06/12/2020","vin":"5FNYF7H99KB","components":"SERVICE BRAKES","summary":"THE AUTOMATIC BRAKING SYSTEM ACTIVATED UNNECESSARILY WHILE DRIVING ON THE INTERSTATE. THE CRUISE CONTROL WAS SET TO 75 MPH. THERE WERE NO OBJECTS OR VEHICLES IN FRONT OF MY CAR DURING THE BRAKE ACTIVATION. WHILE CRUISING DOWN THE INTERSTATE, THE \"BRAKE!\" MESSAGE APPEARED AND THE VEHICLE AUTOMATICALLY APPLIED THE BRAKES. I NOTICED THAT THE VEHICLE SHOULDN'T BE BRAKING AND TO AVOID BEING REAR ENDED ON THE INTERSTATE, I PRESSED THE GAS PEDAL TO TRY TO DEACTIVATE THE SYSTEM. SINCE THE FIRST INCIDENT IT HAS ACTIVATED UNNECESSARILY AGAIN 3 TIMES.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11327513,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2020","dateComplaintFiled":"06/06/2020","vin":"5FNYF8H51KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE HONDA SENSING SYSTEM ALMOST CONSTANTLY THINKS THERE IS A VEHICLE COMING AT YOU WHEN THERE ISN'T ONE COMING AT YOU. IT WILL SHAKE THE STEERING WHEEL AND FLASH THE ORANGE BRAKE WARNING AT YOU. THE INFOTAINMENT SYSTEM ALSO STOPS WORKING ALMOST EVERY DRIVE AS WELL AND SAYS THERE IS NO INPUT FOR AUDIO.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11325758,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2020","dateComplaintFiled":"05/25/2020","vin":"5FNYF7H94KB","components":"ELECTRICAL SYSTEM","summary":"INFOTAINMENT SYSTEM MALFUNCTIONS CAUSING BACKUP CAMERA AND NAVIGATION SYSTEMS TO NOT FUNCTION AND SENDS LOUD CRACKLING NOISES THROUGH SPEAKERS. ALSO CAUSES INSTRUMENT PANEL TO FAIL FOR MINUTES AT A TIME. CONNECTIONS TO INFOTAINMENT AND DASHBOARD DISPLAYS FAIL WHILE IN MOTION AFTER MINOR BUMPS IN ROAD.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11324431,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2019","dateComplaintFiled":"05/13/2020","vin":"5FNYF8H51KB","components":"POWER TRAIN,ENGINE","summary":"48 HOURS AFTER I PURCHASED MY 2019 HONDA PILOT THE TRANSMISSION BLEW.  I WAS DRIVING ON THE HIGHWAY ON MY WAY TO A VACATION WITH MY CAR PACKED FOR THE WEEK AND I HEARD A BANG AS IF I HIT SOMETHING AND THEN IT SOUNDED AS IF SOMETHING WAS DRAGGING ON THE BOTTOM BUT NOTHING WAS THERE.  I WAS EXTREMELY SCARED BECAUSE I WAS STUCK ALONE ON THE SIDE OF THE HIGHWAY BECAUSE THE TRANSMISSION BLEW ON MY BRAND NEW CAR WITH LESS THAT 100 MILES.  MY VEHICLE HAD TO BE TOWED AWAY AND THEY HAD TO PLACE A BRAND NEW ENGINE.  I WAS OFFERED NO COMPENSATION AND THEY REFUSED TO GIVE ME A NEW VEHICLE.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11324118,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2019","dateComplaintFiled":"05/11/2020","vin":"5FNYF7H97KB","components":"ELECTRICAL SYSTEM","summary":"COMPUTER SHUTS DOWN ON THE AUDIO SYSTEM. HAS BEEN TO THE DEALER 3 TIMES FOR REPAIR SOMETHING IS WRONG IN THE WIRING. WHILE DRIVING THESE LOUD NOISES COME FROM THE DASH THEN AFTER AWHILE IT SAYS AUDIO OFF. THEN NETWORK SHUTDOWN.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11323002,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2020","dateComplaintFiled":"05/01/2020","vin":"5FNYF8H92KB","components":"STRUCTURE","summary":"WHEN SUV IS PARKED THE HATCHBACK CLOSES ON ITS OWN W/O THE KEYFOB  OR BUTTON ON HATCH BEING PRESSED. THIS HAS HAPPENED ABOUT SIX TIMES. NOT ABLE TO REPLICATE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11320456,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2020","dateComplaintFiled":"04/07/2020","vin":"5FNYF7H58KB","components":"ELECTRICAL SYSTEM","summary":"MY COMPLAINT CONCERNS THE INFOTAINMENT SYSTEM. THE SOUND OUTPUT WILL CRACKLE, SKIP OUT OR SHUT DOWN ALTOGETHER. WHEN THIS HAPPENS, IT AFFECTS ALL OUTPUTS INCLUDING FM, SATELLITE, CARPLAY AND THE HANDS FREE. RESTARTING THE AUDIO SYSTEM DOES NOT WORK. WHEN FEASIBLE, SHUTTING OFF THE ENGINE WILL NOT RESET THE SYSTEM UNTIL THE DRIVER DOOR IS OPENED. THIS MAY OR MAY NOT FIX THE PROBLEM. THE MOST SEVERE PROBLEM OCCURS WHEN THE SPEEDOMETER INSTRUMENT PANEL GOES BLACK WHILE THE VEHICLE IS IN MOTION. THE INSTRUMENT PANEL GOING BLACK HAS ALWAYS OCCURRED WHILE ON THE HIGHWAY AT GREATER THAN 65MPH. THESE PROBLEMS HAVE ALWAYS HAPPENED WHEN THE VEHICLE IS IN MOTION. OCCASIONALLY IT MAY START CRACKLING AFTER HITTING A BUMP. OTHER TIMES, THERE IS NO IDENTIFIED CAUSE FOR THE DYSFUNCTION. THE ATTACHED PICTURES SHOW SOME OF THE ERROR CODES AND MESSAGES SEEN","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11320010,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2019","dateComplaintFiled":"04/02/2020","vin":"5FNYF7H51KB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WHILE DRIVING ON THE HIGHWAY MY PASSPORT, I SMELLED WHAT REMINDED ME OF ELECTRICAL  WIRES SIZZLING IT WAS COMING FROM THE HONDA DISPLAY AUDIO UNIT .THE APPLE PLAY STOP WORKING AND I HAD NO AUDIO SOUND FROM THE RADIO OR OTHER APP. THE UNIT WAS UNRESPONSIVE AND REMAIN ON WITH THE ENGINE CUT OFF. THE DISPLAY WHILE NOT WORKING REMAIN ON FOR THREE DAY BEFORE TURNING OFF.  THE UNIT RANDOMLY CONTINUE TO GO OUT AFTER THE SMELL OF BURNING WIRE.  AND ERROR CODE BEGIN TO DISPLAY: 6382 APPEARED. THIS   PROBLEM IS STILL OCCUR AND I HAD TO REPLACE MY I PHONE BECAUSE THE INSIDE OF THE PHONE WAS BURN. I DO WANT TO HAVE THE PASSPORT CAUSE HARM TO SOMEONE BEFORE CHECK THIS SAFE ISSUE OUT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11319541,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2020","dateComplaintFiled":"03/27/2020","vin":"5FNYF8H20KB","components":"STEERING","summary":"THE STEERING WHEEL IN MY 2019 HONDA PASSPORT MADE UNWANTED MOVEMENT OR MOTION WHEN PARKED OR STOPPED. I WAS ABLE TO CAPTURE THE PROBLEM WITH THE STEERING WHEEL ON A VIDEO CLIP AND PRESENTED TO THE DEALER AS AN EVIDENCE. ON THE FIRST VISIT I WAS NOTIFIED THERE WAS NOT ANY PROBLEM AND RECOMMENDED TO PERFORM A FOUR WHEEL ALIGNMENTS. ON THE SECOND VISIT THE TECHNICIAN DISCOVERED THE PROBLEM AND ESCALATED TO HONDA. HONDA STATED THAT THEY HAVE SEEN THIS PROBLEM WITH THE STEERING WHEEL AND IT WAS DIAGNOSED TO BE RELATED TO A DEFECT IN THE STEERING COLUMN. THE STEERING COLUMN WAS REMOVED AND REPLACED BUT A SECOND PROBLEM APPEARED WITH THE STEERING WHEEL ADJUSTMENT LEVER AND STEERING WHEEL BECAME TOO STIFF TO MOVE UP/DOWN. HONDA'S REPRESENTATIVE MADE A VISIT TO THE DEALER AND THE PROBLEM WAS DIAGNOSED TO BE A SECOND DEFECTIVE STEERING COLUMN. I BELIEVE THIS COULD BE A SAFETY CONCERN ALTHOUGH DEALER HAS STATED THAT IT IS NOT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11317033,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2020","dateComplaintFiled":"03/09/2020","vin":"5FNYF8H58KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WHEN USING THE AUDIO SYSTEM (APPLEAIRPLAY, BLUETOOTH, SIRIUS OR FM RADIO), THE SPEAKERS AT SOME POINT WILL BEGIN CRACKLING AND MAKING POPPING NOISES, SIMILAR TO STATIC NOISES, WHICH CAUSES THE MUSIC TO INTERRUPT AND CUT OUT. EVEN WHEN YOU TURN THE AUDIO OFF, THE SPEAKERS CONTINUE TO MAKE THE CRACKLE AND POP SOUNDS. YOU HAVE TO TURN THE CAR OFF AND OPEN THE DOOR TO COMPLETELY CUT OFF THE AUDIO. IT HAPPENS RANDOMLY AND IS A COMPLETE DISTRACTION WHILE DRIVING. THE DISPLAY SCREEN ALSO CUTS IN AND OUT WHILE IN USE USING THE BACKUP CAMERA, MUSIC OR GOOGLE MAPS, ETC. AS WELL. THE CAR CAN BE IN MOTION OR PARKED, IT HAPPENS. THIS STARTED IN FEB 2020, 1 MONTH AFTER LEASING THE CAR AND APPROX 1000 MILES.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11316669,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2020","dateComplaintFiled":"03/06/2020","vin":"5FNYF8H55KB","components":"ELECTRICAL SYSTEM","summary":"WHILE THE VEHICLE IS RUNNING AND DRIVING, THE INFOTAINMENT SYSTEM FAILS. THE FIRST EVENT IN THE SEQUENCE IS THAT THE AUDIO FROM ANY SOURCE (AM, FM, SATELLITE, IPHONE) WILL START TO CRACKLE AND INTERMITTENTLY CUT OUT. THEN THE INFOTAINMENT SCREEN IN THE CENTER OF DASHBOARD WILL GO DARK AND ALL SOUND WILL STOP. ADDITIONAL EVENTS INCLUDE THE DRIVER SCREEN (SPEEDOMETER, ETC.) BEHIND THE STEERING WHEEL GOING DARK. SOMETIMES THE MESSAGES 'NO AUDIO SOURCE' OR 'NETWORK CONNECTION LOST' ARE DISPLAYED ON THE SCREEN. OCCASIONALLY THE SYSTEM WILL TRY AND REBOOT AFTER 10-15 MINUTES, WITH THE SCREENS TURNING ON AGAIN FOR A SHORT PERIOD OF TIME (5-10 SECONDS) BEFORE GOING DARK AGAIN. THE ONLY WAY TO RECOVER TEMPORARILY IS TO PARK, TURN THE VEHICLE OFF, OPEN THE DRIVER'S DOOR (SHUTS OFF RETAINED ACCESSORY POWER) AND THEN RESTART THE VEHICLE. THIS SYSTEM FAILURE HAPPENS WITH AND WITHOUT AN IPHONE CONNECTED VIA GENUINE APPLE USB CABLE. NONE OF THE FOLLOWING HAVE RESOLVED THE PROBLEM: RESETTING THE INFOTAINMENT SYSTEM TO FACTORY SETTINGS; DISCONNECTING THE BATTERY CABLE UNDER THE HOOD; AND, TEMPORARILY REMOVING THE INFOTAINMENT POWER FUSE UNDER THE HOOD. CHECKING THE SYSTEM SETTINGS VIA THE INFOTAINMENT SYSTEM APPLICATION INDICATES THAT THE SYSTEM IS UP TO DATE AND NO UPDATES ARE AVAILABLE. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS. THE HONDA DEALER SERVICE DEPARTMENT STATED THAT THEY NEVER HEARD OF THIS ISSUE, AND SUGGESTED THAT I FILM THE ISSUE WHEN IT OCCURS!","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11315738,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2020","dateComplaintFiled":"03/02/2020","vin":"5FNYF7H92KB","components":"STRUCTURE,VISIBILITY/WIPER","summary":"AS PER OTHER RECALLS OF THE 2019 HONDA PASSPORT WE ARE HAVING THE SAME SYMPTOMS.  THE WINDSHIELD AREA ALONG BOTH A PILLARS ARE POPPING AND MAKING NOISE.  THIS IS A PROBLEM WE HAVE BEEN HAVING, FINALLY LOOKING IT UP ON INTERNET WE FOUND THAT OTHER PASSPORTS OF THIS YEAR ARE BEING RECALLED FOR FAULTY WELD SPOTS.  WE HAVE HAD THIS NOISE SITTING AT A RED LIGHT, AND CLEAR GOOD WEATHER CONDITIONS AND ALSO WHILE TRAVELING DOWN THE ROAD.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11311794,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2020","dateComplaintFiled":"02/27/2020","vin":"5FNYF8H06KB","components":"VISIBILITY/WIPER","summary":"WHILE DRIVING ON THE FLORIDA TURNPIKE MY SUNROOF JUST EXPLODED AND WITH THE PANEL OPEN SHARDS OF GLASS DROPPED INTO THE INTERIOR OF THE CAR.  WE WERE DRIVING AT NIGHT AND I COULDN'T TELL IF SOME OF THE GLASS FLEW BACK ON THE HIGHWAY. WITH TWO PASSENGERS IN THE CAR, LUCKILY NOBODY WAS INJURED.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11311547,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2020","dateComplaintFiled":"02/26/2020","vin":"5FNYF8H57KB","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"WAS DRIVING 70MPH ON THE FREEWAY USING ADAPTIVE CRUISE CONTROL (ACC).  NO CARS AHEAD OF ME, SEVERAL BEHIND.  THE CAR ICON ON MY DASH (LIGHTS UP WHILE USING ACC) BEGAN FLASHING THEN MY PASSPORT (ON IT'S OWN) SLAMMED ON THE BREAKS, FORCING MY DAUGHTER AND I INTO OUR SEATBELTS HARD, AND FORCED THE CARS BEHIND TO SLAM ON THEIR BREAKS.  THE BREAK WARNING THAT USUALLY FLASHES ON THE DASH WHEN THERE'S A REASON TO BREAK DIDN'T HAPPEN.  IT WAS A CLOSE CALL BUT EVERYONE AVOIDED A COLLISION.  IMMEDIATELY TOOK TO DEALERSHIP.  THEY SAID THEY'D NEVER HEARD OF THAT HAPPENING BUT I GOOGLED IT AND THE ISSUE POPS UP SEVERAL TIMES IN ONLINE FORUMS AND THERE'S A CLASS ACTION LAWSUIT FROM 2017 CR-V'S FROM PROBLEMS WITH THE ACC.  WAITING TO HEAR WHAT DEALERSHIP SAYS, BUT THE GUY SAID THEY'D JUST TAKE IT FOR A FEW TEST DRIVES AND SEE IF IT HAPPENS AGAIN.  ABSOLUTELY DO NOT FEEL SAFE DRIVING VEHICLE NOW!","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11311550,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2019","dateComplaintFiled":"02/26/2020","vin":"5FNYF8H01KB","components":"VISIBILITY/WIPER","summary":"THE VEHICLE INFOTAINMENT SYSTEM LOCKS UP SPORADICALLY WHILE THE VEHICLE IS IN MOTION. AS A RESULT, THE BACKUP CAMERA IS INOPERABLE UNTIL A FUSE IS REMOVED FROM UNDER THE HOOD. THIS FIRST HAPPENED SHORTLY AFTER PURCHASING THE VEHICLE AND HAS HAPPENED OVER FIVE TIMES SINCE. THIS HAS NOT BEEN ADDRESSED BY THE LOCAL DEALER OR HONDA CORPORATION DESPITE MULTIPLE VISITS TO THE DEALER TO DETERMINE THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11309809,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2020","dateComplaintFiled":"02/18/2020","vin":"5FNYF7H5XKB","components":"UNKNOWN OR OTHER","summary":"THE AUTOMATIC POWER LIFT GATE CAN NOT BE STOPPED WHEN IN THE PROCESS OF CLOSING. THE LIFT GATE ALMOST CLOSED ON MY CHILD'S ARM.   MY CHILD REACHED BACK INTO THE CARGO AREA TO GET SOMETHING OUT AFTER I HAD ALREADY PRESSED THE POWER LIFT GATE BUTTON IN ORDER TO CLOSE IT. WHEN I REALIZED MY CHILD'S ARM WAS IN THE CARGO AREA, I ATTEMPTED TO USE MY HANDS TO PUSH THE LIFT GATE BACK OPEN AND IT WOULD NOT STOP. FORTUNATELY, MY CHILD GOT WAS ABLE TO GET HER ARM OUT FAST ENOUGH SO SHE WASN'T INJURED. THE LIFT GATE SHOULD NOT CONTINUE TO CLOSE ONCE IT ENCOUNTERS RESISTANCE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11309481,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2020","dateComplaintFiled":"02/16/2020","vin":"5FNYF7H51KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I COPIED THIS FROM SOMEONE POSTING, SINCE IT IS EXACTLY THE PROBLEM I AM EXPERIENCING AND MORE.  'THE ENGINE WILL JUST REV HIGHER AND HIGHER OVER 4K REVS. I CANNOT EVEN DRIVE THE 25-MILE SPEED LIMIT WHEN THIS OCCURS. I HAVE CONFIRMED THAT THE TRANSMISSION SETTINGS ARE IN THE STANDARD DRIVE MODE DURING THESE EVENTS. I ALSO INFORMED THEM THAT THE AUTO HIGH BEAM FEATURE DOES NOT WORK PROPERLY.' THE REMOTE CONTROL CONNECT DOESN'T WORK. SIDE SENSORS WORK INTERMITENTLY. IT ACCELERATES WHEN RELEASING THE GAS PEDAL BUT THE SUV DOESN'T PICK UP SPEED. IT MAKES LOUD ACCELERATING NOISE AND SLOWS DOWN INSTEAD OF GOING FASTER. HEATER MAKES PITCHING NOISE. THESE HAPPENED CITY STREETS AND HIGHWAYS. IT'S NOT JUST ONE TIME OCCURANCE. MY CAR HAS ONLY 3100 MILES","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11308293,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2020","dateComplaintFiled":"02/10/2020","vin":"5FNYF8H52KB","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING OVER SLIGHTLY ROUGH ROADS, THE RADIO SPEAKERS WILL MAKE A CRACKLING AND POPPING NOISE. SOMETIMES TO THE POINT OF COMPLETE MALFUNCTION WHERE THE SOUND WILL GO OFF COMPLETELY AND SHOW A MESSAGE OF NO AUDIO INPUT. THE ONLY WAY TO RESET THE AUDIO IS TO STOP THE VEHICLE, SHUT OFF THE IGNITION, AND OPEN THE DRIVERS DOOR TO END THE RETAINED ACCESSORY POWER FEATURE, THEN RESTART THE VEHICLE WHICH REBOOTS THE INFOTAINMENT SYSTEM. PROBLEM WAS REPORTED TO THE DEALER SERVICE DEPARTMENT WHO SAYS THEY CAN'T REPLICATE THE PROBLEM. THIS OCCURS WHILE USING ANY AUDIO INPUT SOURCES, INCLUDING THE MAPS FEATURE IN APPLE CARPLAY. IT'S VERY DISTRACTING AND THEREFORE A POTENTIALLY DANGEROUS PROBLEM WHILE DRIVING THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11307872,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2019","dateComplaintFiled":"02/08/2020","vin":"5FNYF8H04KB","components":"ELECTRICAL SYSTEM","summary":"THE ENTIRE AUDIO/ELECTRICAL GOES OUT WHILE DRIVING.  CRACKLING, POPPING SOUNDS, SOUND LIKE SMALL PEBBLES HITTING WINDSHIELD, OR ELECTRICAL SHORTS, AND THEN THE ENTIRE CONSOLE GOES OUT. BACK UP CAMERA, ALL AUDIO, NAVIGATION, SCREEN FADES IN AND OUT FEW TIMES, WITH THE SMALL CRACKLE SOUNDS, THEN USUALLY A LOUD CRACK, AND EVERYTHING GOES DARK.  IF YOU PULL OVER, SHUT OFF CAR, AND RESTART, SOMETIMES IT COMES BACK.  IF YOU ARE DRIVING, IT MAYBE RESTARTS IN 10-15 MINUTES, BUT WILL CONTINUE WITH SHORTING OUT AGAIN. BRAND NEW VEHICLE, BOUGHT AT THE END OF OCTOBER 2019. HONDA DOES NOT SEEM TO HAVE FIX, OR ANY CONNECTIONS TO WHY SOME VEHICLES HAVE THIS PROBLEM, AND OTHERS DO NOT.  I HAVE REACHED OUT TO THE HONDA CORPORATION, WITH LITTLE RESPONSE BACK FROM THEM. OUR GARAGE IS DOING THE BEST THEY CAN, FOLLOWING BULLETINS ON UPDATES FOR WHAT OR HOW TO ATTEMPT REPAIR FROM HONDA.  OUR NEW CAR HAS BEEN IN GARAGE 2 DIFFERENT OCCASIONS,NOVEMBER 2019, AND FEBRUARY 2020, FOR DAYS AT A TIME, FOR THE SAME PROBLEM.  HONDA KNEW THIS WAS A PROBLEM, AND STILL SOLD VEHICLES.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11307944,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2020","dateComplaintFiled":"02/08/2020","vin":"5FNYF8H94KB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"THE RADIO DISPLAYS AN ERROR MESSAGE OF 'NETWORK COMMUNICATION LOST' BEFORE THE SCREEN BLACKS OUT.  THIS HAPPENS OVER AND OVER EVERY TIME I DRIVE THE VEHICLE.  IN ADDITION, THE SCREEN FOR THE ODOMETER BLACKS OUT AND I CANNOT SEE THE TRAVELING SPEED OF MY VEHICLE.  I CANNOT USE THE FEDERALLY MANDATED BACKUP CAMERA AS WELL AS THE PARKING SENSORS.  I CANNOT SEE THE PARKING SENSORS.  THE VEHICLE ALSO SHOWS 'BRAKE' CONTINUALLY WHEN DRIVING AS ANOTHER CAR APPROACHES FROM THE OPPOSITE DIRECTION.  THERE IS NO NEED TO BRAKE AT THESE TIMES.  THIS OCCURS VERY FREQUENTLY WHILE DRIVING. THE LAST ITEM IS THE TRANSMISSION DOES NOT WANT TO SHIFT WHILE TRAVELING DOWNHILL ABOUT 50% OF THE TIME WHEN I LEAVE MY HOUSE.  THE ENGINE WILL JUST REV HIGHER AND HIGHER OVER 4K REVS.  I CANNOT EVEN DRIVE THE 25-MILE SPEED LIMIT WHEN THIS OCCURS.  I HAVE CONFIRMED THAT THE TRANSMISSION SETTINGS ARE IN THE STANDARD DRIVE MODE DURING THESE EVENTS.  I ALSO INFORMED THEM THAT THE AUTO HIGH BEAM FEATURE DOES NOT WORK PROPERLY.  WHEN ANOTHER VEHICLE IS APPROACHING FROM THE OPPOSITE DIRECTION MANY TIMES IT DOES NOT TURN OFF AND I BLIND THE ONCOMING DRIVER.      I HAVE BROUGHT THIS TO THE DEALERSHIP TWICE AND IT HAS NOT BEEN FIXED.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11302157,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2020","dateComplaintFiled":"01/27/2020","vin":"5FNYF8H96KB","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING A CRACKLE IS EMITTED FROM THE FRONT SPEAKERS. THE TUNER WILL BLANK OUT AND DISPLAY \"CHECK TUNER\", THEN THE ENTIRE INSTRUMENT POD GOES DARK. NO SPEEDOMETER, NO OTHER INSTRUMENT INFORMATION. APPEARS TO BE DOING A REBOOT , WHILE THE CAR IS IN MOTION. SEEMS TO BE RELATED TO TURNING CORNERS OR HITTING SMALL BUMPS IN THE ROAD.  VERY DANGEROUS BECAUSE IT HAPPENS AT ANYTIME, REGARDLESS OF SPEED YOU ARE TRAVELLING. SUDDENLY ENTIRE DASHBOARD IS BLACK. CAR HAS APPROXIMATELY 6,000 MILES ON IT, BUT PROBLEM BEGAN EARLIER AND HAS PROGRESSIVELY GOTTEN WORSE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11301886,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2020","dateComplaintFiled":"01/25/2020","vin":"5FNYF8H07KB","components":"ELECTRICAL SYSTEM","summary":"THE INFOTAINMENT CENTER WILL DISPLAY A CONNECTION ERROR AND THEN SHUT OFF WHILE DRIVING. THE SCREEN BEHIND THE STEERING WHEEL WILL ALSO SHUT OFF WHILE DRIVING. THE PROBLEMS SEEM TO OCCUR WHEN HITTING A BUMP IN THE ROAD SMALL OR LARGE. ALSO WHEN THIS OCCURS THE SPEAKERS WILL CRACKLE AND POP IF ANY AUDIO WAS PLAYING WHEN THE ISSUE STARTED. THE SPEAKERS OCCASIONALLY WILL CRACKLE AND POP EVEN IF THERE WAS NO AUDIO PRIOR TO THE ISSUE OCCURRING.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11300971,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2019","dateComplaintFiled":"01/21/2020","vin":"5FNYF8H91KB","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"THE INFOTAINMENT SYSTEM FAILS WHILE USING AIRPLAY, CAUSING NAVIGATION, AUDIO, BLUETOOTH FAILURE AND THE REAR CAMERA GOES OUT AS WELL. WHEN TRYING TO REBOOT BY TURNING OFF THE CAR, THE ENGINE STAYS OFF BUT THE INFO SYSTEM RUNS DARKLY IN THE BACKGROUND. BATTERY DIED OVERNIGHT. BATTERY RECONNECT SEEMED TO WORK BUT BEING THAT THIS HAPPENED TWICE AND I GOT LOST ONCE AS A RESULT, I AVOID PLUGGING IN MY PHONE. THIS IS OUTRAGEOUS, IT'S ALL OVER THE INTERNET AND NO ONE IS STEPPING UP. WHAT ABOUT THE LEMON LAW? WHERE'S OUR PROTECTION?","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11299339,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2020","dateComplaintFiled":"01/14/2020","vin":"5FNYF8H95KB","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2019 HONDA PASSPORT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO JIM COLEMAN HONDA LOCATED AT 12441 AUTO DR, CLARKSVILLE, MD 21029, (443) 535-0500 TO BE DIAGNOSED. THE SERVICE TECHNICIAN STATED THAT THEY COULD NOT DO ANY REPAIRS BECAUSE THE DIAGNOSTIC TEST SHOWED SOFT CODES INSTEAD OF HARD CODES, WHICH MEANT A POSSIBLE ISSUE WITH THE FUEL INJECTION PUMP POSSIBLY HAVING CARBON MONOXIDE IN THE FUEL OR SENSORS. A LOANER VEHICLE WAS PROVIDED. THE CONTACT WAS INFORMED THAT FURTHER TESTS WERE NEEDED BEFORE A FINAL DECISION WAS MADE ON THE CAUSE OF THE FAILURE OR THE POSSIBLE REPAIR. THE FAILURE MILEAGE WAS 16,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11298471,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2020","dateComplaintFiled":"01/10/2020","vin":"5FNYF8H96KB","components":"ELECTRICAL SYSTEM","summary":"INFOTAINMENT DISPLAYED 'NETWORK CONNECTION LOST.' SYSTEM AND DASHBOARD DIGITAL CONSOLE REBOOTED WHILE DRIVING. THIS INCLUDES SPEEDOMETER, NAVIGATION, AND FUEL GAUGE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11296948,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2019","dateComplaintFiled":"01/03/2020","vin":"5FNYF8H02KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"STARTING AT ABOUT 500 MILES, A CRACKLING NOISE WOULD PROPAGATE THROUGH THE SPEAKERS AND THE INFOTAINMENT AND REARVIEW CAMERA WOULD SHUT OFF. TOOK THE CAR FOR SERVICE AND THE FIXED THE PROBLEM FOR A FEW HUNDRED MILES WHEN IT CAME BACK MUCH MORE SEVERE. STEPPING ON THE GAS, OR BUMPS WOULD PRODUCE ERRATIC ISSUES, NOT ONLY FREEZING THE INFOTAINMENT ALONG WITH INTENSE CRACKLING NOISES, BUT ALSO, BRAKING ON ITS OWN. TOOK THE CAR TO BACK FOR SERVICE AND THE DEALER STATED THAT THEY COULD NOT REPRODUCE THE BRAKING ON ITS OWN ISSUE. NOT UNSURPRISING BECAUSE THE PATTERN OF PROBLEMS IS RANDOM. SERVICE AT LEAST ADMITTED THE INFOTAINMENT ISSUES AND I WAS TOLD THAT THIS IS A COMMON PROBLEM THAT HONDA IS WORKING ON A REPAIR INVOLVING REPLACEMENT OF THE HARNESS. THEY WANTED TO REPLACE THE INFOTAINMENT UNIT BUT THE PART WOULD NOT BE IN STOCK FOR ALMOST 4 WEEKS. THE PROBLEMS HAVE ONLY WORSENED SINCE AND NOW BLACKING OUT OF THE SPEEDOMETER IS THE LATEST SAFETY ISSUE. CALLED HONDA AND ASKED TO HAVE THE CAR REPLACED, ONLY TO BE TOLD THAT I AM A LIAR AND THE CAR HAS NOT BEEN SERVICED ONCE YET. THE HONDA REPRESENTATIVE PROVIDED THE MOST DISGUSTING CUSTOMER SERVICE I HAVE EVER ENCOUNTERED DENYING THE ISSUES AND TELLING ME THAT THERE IS NO SAFETY ISSUE AND BASICALLY IMPLYING THAT THE INFOTAINMENT PROBLEM ALMOST DOES NOT EXIST. HE LIED TELLING ME THAT HONDA IS NOT WORKING ON ANY PERMANENT FIX, AS ACCORDING TO HIM THERE IS NOT A PROBLEM. DEALER AND SERVICE EMPLOYEES ALL KNOW THE PROBLEM, BUT HONDA BELIEVES THAT ITS CUSTOMERS ARE IDIOTS WITH ZERO INTELLIGENCE. MADE ME REALIZE THE IMPORTANCE OF USING A LAWYER AND PARTICIPATING IN CLASS ACTIONS, AS THE ONLY WAY HONDA WILL RESPOND TO THE \"ELEPHANT IN THE ROOM\" IS THROUGH LEGAL ACTION. I ALSO HOPE NHTSA WILL ACT QUICKLY ON THIS VERY WELL KNOWN PROBLEM AND FORCE A SOLUTION.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11292181,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"12/30/2019","vin":"5FNYF8H23KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"SINCE I HAVE LEASED THE VEHICLE, THE COLLISION MITIGATION BREAKING SYSTEM IS COMING ON WHEN NOT NEEDED, AT TIMES DURING HIGHWAY SPEEDS.. I HAVE BEEN NEARLY REAR-ENDED THREE TIMES, THE LATEST CAUSING THE MAN BEHIND ME TO ALMOST GO OFF THE ROAD INTO A DITCH (THANKFULLY HE WAS ABLE TO JUST BARELY AVOID THIS) AND IT IS HAPPENING WHEN MY HUSBAND IS DRIVING THE CAR AS WELL. IT IS VERY STARTLING AND WORRISOME. THE CAR ACTUALLY NOSEDIVES AND COMES TO A COMPLETE STOP AT TIMES'OTHER TIMES IT BREAKS SUDDENLY AND THEN RELEASES OR I HAVE TO PUT MY FOOT DOWN ON THE GAS WHILE TRYING TO DISENGAGE THE SYSTEM. I HAVE TAKEN IT INTO THE DEALERSHIP A FEW TIMES ALREADY AND THEY ARE NOT ABLE TO FIX IT AS IT CANNOT BE REPLICATED WHEN THEY HAVE HAD IT (WEEKS CAN GO BY IN BETWEEN WHEN IT HAPPENS) AND I HAVE EXPRESSED I DO NOT WANT THEM CONSTANTLY DRIVING MY VEHICLE TRYING TO CAUSE THIS ISSUE WHEN I WAS TOLD EXPLICITLY THAT IF THIS HAPPENS AND THEY'RE DRIVING MY VEHICLE, MY INSURANCE IS RESPONSIBLE. I HAVE ALSO FILED A COMPLAINT WITH HONDA MOTOR AMERICA WHERE A CASE HAS BEEN OPENED AND CLOSED VERY QUICKLY. THEIR RESPONSE WAS THAT IT IS PRETTY MUCH NOT THEIR PROBLEM, I AM ON MY OWN UNLESS I AM ABLE TO MAKE IT HAPPEN IN FRONT OF AN ADVISOR, OR HAVE AN ADVISOR DRIVE MY CAR FREQUENTLY (LIKE USING IT TO GO TO AND FROM WORK, ETC. BEING THEY DO NOT DRIVE IT FAR WHEN TRYING TO REPLICATE THE ISSUE) AND THEY DO NOT HOLD ANY LIABILITY IF THIS ISSUE IS TO CAUSE AN ACCIDENT WHERE MYSELF OR OTHER DRIVERS ON THE WORK ARE INJURED IN ANY CAPACITY. I ALSO HAVE BEEN GETTING WARNING LIGHTS AT TIMES THAT THE SYSTEM IS MALFUNCTIONING AND MY AUTOMATIC HIGH BEAMS HAVE BEGUN TO NOT WORK PROPERLY AS WELL. THE DEALER TOLD ME THE ONLY FIX IS TO 'IF I WERE YOU I WOULD JUST SHUT IT OFF EVERY TIME I GET IN THE CAR'. I WANT IT TO WORK PROPERLY BEING IT WAS PART OF THE REASON I LEASED THE VEHICLE AS IT'S STANDARD EQUIPMENT,","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11291915,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2019","dateComplaintFiled":"12/29/2019","vin":"5FNYF8H56KB","components":"ELECTRICAL SYSTEM","summary":"AS WE WERE DRIVING DOWN I-65 IN KENTUCKY (DRIVING BACK HOME TO MICHIGAN), THE VEHICLE LOST FUNCTIONS / COMMUNICATIONS OF THE INFOTAIMENT SYSTEM, WE WERE RELYING ON THE GPS SYSTEM VIA \"APPLE PLAY\" TO DETERMINE WHAT EXIT TO TAKE.  FROM PRIOR EXPERINCE WITH THIS \"ISSUE\", I KNEW WE NEEDED TO PULL THE SIDE OF THE HIGHWAY AND SHUT THE VEHICLE OFF, THEN TURN BACK ON, AND THATS WHAT WE DID.  IT WORKED, BUT WAS NOT SAFE ON THAT BUSY HIGHWAY.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11291211,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"12/25/2019","vin":"5FNYF8H92KB","components":"UNKNOWN OR OTHER","summary":"WHEN OPEN THE REAR HATCH WILL CLOSE UNEXPECTEDLY  WITHOUT WARNING AND WITHOUT THE KEY FOB OR ANY OTHER SWITCH BEING PRESSED. THIS HAS HAPPENED AT LEAST SIX TIMES. HAVE TO EITHER DUCK AWAY FROM THE CLOSING HATCH OR GRAB IT TO STOP IT. EACH TIME THE KEY FOB WAS IN MY POCKET BUT WAS NOT PRESSED. I FEEL THE AUTO LIFT GATE ( FOOT OPERATED.) FEATURE MAY BE AT FAULT. SOME TIMES THIS WILL OCCUR WHEN STANDING UNDER THE HATCH. OTHER TIMES THIS WILL OCCUR WHILE WALKING AWAY FROM THE VEHICLE. OBVIOUSLY,  THIS A DANGEROUS CONDITION.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11291210,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2019","dateComplaintFiled":"12/25/2019","vin":"5FNYF8H92KB","components":"UNKNOWN OR OTHER","summary":"6000 ON ODOMETER.COLLISION MITIGATION SYSTEM IS TOO SENSITIVE. THE \"BRAKE\"  NOTICE WILL FLASH ON THE DASH SCREEN AT TIMES WHERE IS NO DANGER OF A COLLISION. AT TIMES THE SYSTEM WILL APPLY THE BRAKES WHEN THERE IS NO DANGER OF A COLLISION. THIS MAY RESULT IN VEHICLE BEING STRUCK FROM THE REAR BY A FOLLOWING VEHICLE. FROM WHAT I UNDERSTAND THIS A COMMON PROBLEM ON 2019 HONDA PASSPORTS","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11289200,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2019","dateComplaintFiled":"12/15/2019","vin":"5FNYF8H90KB","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"DRIVING MY CAR ON BELT PARKWAY, I CONNECTED MY PHONE TO USE ANDROID AUTO, THE RADIO STOPPED WORKING, HEAD UNIT SAID \"AUDIO IS OFF\" AND ALSO THE INSTRUMENT PANEL WAS NOT ANSWERING TO MY COMMANDS. IN THE SAME DRIVE I ALMOST CRUSH WITH A VEHICLE COMING FROM MY RIGHT SIDE BECAUSE THE ALERT SYSTEM DIDN'T LIGHT ON TO WARN ME. AFTER FEW MORE MILES I COULD PULL OVER, TURN OFF THE CAR, OPENED THE DOOR, CLOSE THE DOOR, TURN ON THE ENGINE , CONNECT MY PHONE AND SAME PROBLEM CAME OUT. I HAVE ONLY 465 MILES WITH MY CAR AND I ALREADY CONTACTED THE DEALERSHIP 2 TIMES REGARDING THIS PROBLEMS. I ALSO ASK  THE DEALERSHIP TO GIVE ME MY OLD CAR BACK BUT THEY REFUSED. WHAT SHOULD I DO. I AM VERY WORRIED ABOUT THIS CAR AND I DON'T FEEL COMFORTABLE AND SAFE DRIVING IT ANYMORE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11287034,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2019","dateComplaintFiled":"12/05/2019","vin":"5FNYF8H03KB","components":"POWER TRAIN","summary":"TRANSMISSION KICKS INTO NEUTRAL FOR NO REASON WITH \"STOP DRIVING WHEN SAFE.  TRANSMISSION PROBLEM.  SEE MANUAL\" ERROR MESSAGE.  ROUGH TRANSMISSION SHIFTING.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11282793,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2019","dateComplaintFiled":"11/28/2019","vin":"5FNYF8H56KB","components":"STRUCTURE","summary":"AMERICAN HONDA HAS ISSUED A RECALL OF 2019 PASSPORTS DUE TO A LIFE THREATENING, UNREPAIRABLE WELDING ISSUE IN THE BODY OF THE VEHICLE. THE PRESCRIBED REMEDY IS A NEW VEHICLE AS THE ISSUE CANNOT BE REPAIRED PER HONDA. NOTICE AS GIVEN ON 11/08/2019 BUT AS OF 11/28/2019, DEALERS HAVE REFUSED TO CONDUCT AN INSPECTION OR TO AFFIRM THAT MY VEHICLE DOES OR DOES NOT HAVE THE WELDING ERROR. MEANWHILE, ABSENT A REPLACEMENT VEHICLE OR AN INSPECTION, I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND PASSENGERS. IT IS CRUEL PUNISHMENT DURING THE HOLIDAYS TO HAVE A BRAND NEW, EXPENSIVE VEHICLE THAT MAY BE UNSAFE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11280823,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2019","dateComplaintFiled":"11/18/2019","vin":"5FNYF8H55KB","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING OVER A BRIDGE AND MY SUN ROOF SHATTERED CAUSING GLASS TO GO EVERYWHERE. NOTHING HIT MY CAR AND IT WAS LESS THAN 2 MONTHS OLD","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11270566,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2019","dateComplaintFiled":"10/23/2019","vin":"5FNYF8H90KB","components":"UNKNOWN OR OTHER","summary":"INFOTAINMENT SYSTEM AND INSTRUMENT PANEL BOTH WENT BLACK TODAY AND STOPPED WORKING FOR NO REASON.  CAR HAS ONLY 3000 MILES ON IT.  VEHICLE WAS DRIVEN TO WORK THIS MORNING WITH EVERYTHING WORKING.  WHEN I STARTED IT TO GO HOME AT END OF DAY NEITHER THE INSTRUMENT PANEL OR INFOTAINMENT SYSTEM WOULD WORK; BOTH WERE JUST BLACK SCREENS.   HAVE SINCE DISCOVERED THERE IS A CLASS ACTION LAWSUIT FILED AGAINST HONDA FOR INFOTAINMENT SYSTEM PROBLEMS AND WANT TO REPORT MY ISSUE.  EXTREMELY CONCERNING SITUATION AS CAR UNSAFE TO DRIVE WITHOUT INSTRUMENT PANEL.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11265747,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2019","dateComplaintFiled":"10/02/2019","vin":"5FNYF8H57KB","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2019 HONDA PASSPORT. WHILE DRIVING AT ANY SPEED, THE BLUETOOTH SEIZED AFTER A FEW MINUTES OF DRIVING. ALSO, THE CLOCK AND RADIO DID NOT AUTOMATICALLY SET TO THE CONTACT'S CURRENT LOCATION. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE SYSTEM RESTARTED AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO DCH KAY HONDA (732-982-2732, LOCATED AT 200 NJ-36, EATONTOWN, NJ 07724), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS A COMPUTER UPDATE THAT SHOULD HAVE BEEN PERFORMED. THE CONTACT WAS PROVIDED CASE NUMBER: 09932490 AND WAS REFERRED BACK TO THE SAME DEALER; HOWEVER, THE DEALER STATED THAT THERE WAS NO UPDATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11256408,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2019","dateComplaintFiled":"09/18/2019","vin":"5FNYF8H08KB","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING IN MOTION AND RUNNING OVER SLIGHTLY BUMPY SURFACE I WILL HEAR STATIC IN THE SPEAKERS AFTER HITTING A FEW MORE BUMPS THE AUDIO WILL SHUT OFF. THEN THE INFOTAINMENT SCREEN WITH EITHER SAY 'FM RADIO UNAVAILABLE' OR 'NETWORK COMMUNICATIONS LOST' FOLLOWING THIS THE INFOTAINMENT SCREEN WILL EITHER REBOOT OR STAY OFF UNTIL THE CAR IS RESTARTED. IN SOME CASES WHEN THE INFOTAINMENT SCREEN WENT OFF THE DRIVER SCREEN THAT DISPLAYS SPEED, RPM AND OTHER SAFETY WARNING MESSAGE SHUTS OFF AND REBOOTS WHILE DRIVING IN MOTION WHICH IS VERY DISTRACTING AND UNSAFE. I HAVE HAD MY 2019 PASSPORT AT THE DEALER FOUR TIMES WHERE THEY HAVE CHECKED CONNECTIONS, REPLACED WIRING HARNESS AND EVEN REPLACED THE DRIVER SCREEN MODULE. WEEKS AFTER THIS LAST FIX THE SAME ISSUES HAPPENED AGAIN AND NOW BOTH SCREENS ARE BLANK AND WILL NOT COME BACK ON AFTER RESTARTING THE CAR. IT IS HEADING TO THE DEALER FOR YET ANOTHER DIAGNOSTIC. NOTE DURING MOST OF THESE ISSUES I WAS USING CAR PLAY BUT HAVE ALSO EXPERIENCED IT JUST USING FM RADIO. THE PROBLEMS USUALLY DON'T SURFACE TILL AFTER DRIVING ON A BUMPY ROAD.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11254767,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2019","dateComplaintFiled":"09/11/2019","vin":"5FNYF8H05KB","components":"AIR BAGS","summary":"TRAVELING AT ABOUT 35 MPH, STRUCK A SMALL (ABOUT 8 INCH WIDE) PIECE OF ROCK OR ROAD DEBRIS WHICH CAUSED MY TIRE TO BLOW OUT. IMMEDIATELY FOLLOWING THIS MY DRIVERSIDE CURTAIN AND SEAT AIRBAGS DEPLOYED WHICH RESULTED IN MY VEHICLE DETECTING COLLISION AND DEPLOYING EMERGENCY SERVICES. NO DAMAGE WAS VISIBLE ON THE VEHICLE WITH THE EXCEPTION IF THE DRIVER SIDE TIRES.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11245192,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2019","dateComplaintFiled":"08/20/2019","vin":"5FNYF8H05KB","components":"SERVICE BRAKES","summary":"AFTER CAR SITS OVERNIGHT, OR EVEN AS LITTLE AS A FEW HOURS, BREAK PEDAL IS ROCK HARD AND CAN'T BE DEPRESSED THUS NOT ALLOWING THE CAR TO START USING PUSH START. ALL ELECTRICAL WORKS FINE BUT MSG ON DASH SAYS \"TO START ENGINE PRESS BRAKE\" THE PEDAL WON'T BUDGE AND THE CAR WON'T START. HAVE TO USE TWO FEET AT TIMES TO DEPRESS BREAK PEDAL TO ALLOW PUSH START BUTTON TO ENGAGE. EVERY MORNING FOR LAST SIX DAYS THIS HAPPENS. HAVE ENCOUNTERED PROBLEM EVEN AFTER CAR IS WARMED UP. FIRST DEALER SAID NORMAL BUT NO ONE SHOULD HAVE TO USE TWO FEET TO PRESS THE BREAK PEDAL TO START THE CAR. CURRENTLY GOING TO A SECOND DEALER TO INVESTIGATE ISSUE AT FIRST OIL CHANGE. HONDA, PLEASE ISSUE A FIX. ONCE CAR IS STARTED, BRAKES RETURN TO NORMAL FEEL.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11244660,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2019","dateComplaintFiled":"08/17/2019","vin":"5FNYF8H56KB","components":"STEERING,VEHICLE SPEED CONTROL,ENGINE","summary":"I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. \"TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED.\" AND \"BLIND SPOT INFO SYSTEM PROBLEM.\"     LUCKILY I WAS ABLE TO PULL OVER JUST IN THE RIGHT TIME, BUT THE VEHICLE WAS STARTING TO GET VERY HARD TO CONTROL WHILE STEERING AS THIS WAS ALL HAPPENING. THE VEHICLE STARTED TO CONTROL ME MEANING J ALMOST COULDN'T STEER IT WHERE IT NEEDED TO GO AND I COULD NOT ACCELERATE AT ALL ON THE HIGHWAY. THE VEHICLE KEPT SLOWING DOWN.     I WAS ON THE SHOULDER OF THE HIGHWAY AROUND A SHARP TURN AND I WAS TERRIFIED THAT SOMEONE WOULD SLAM RIGHT INTO ME. IT TOOK A TOW TRUCK 1 HOUR TO ARRIVE.     THE DEALER HAS NEVER HEARD OF THIS ISSUE BEFORE. I'M WAITING TO HEAR BACK FROM THEM AS THEY STILL HAVE M VEHICLE. WILDE HONDA WAUKESHA, WI","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11242740,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2019","dateComplaintFiled":"08/09/2019","vin":"5FNYF8H09KB","components":"UNKNOWN OR OTHER","summary":"THE INFOTAINMENT INFORMATION DISPLAY BECOMES BLANK INTERMITTENTLY. DATA CONNECTION LOSS RADIO SIGNAL LOSS INTERMITTENTLY WHEN SCREEN IS ACTIVE. SPEED INDICATOR PANEL GOES BLANK INTERMITTENTLY. IT IS CURRENTLY UNKNOWN IF SAFETY FEATURES ARE COMPROMISED AT THIS TIME.  HONDA HAS REPLACED SYSTEMS AND THE PROBLEM HAS REOCCURRED.  GIVEN THESE PROBLEMS THE VEHICLE IS NOT BEING DRIVEN.  THESE EVENTS ARE WHILE VEHICLE IS IN MOTION ON VERY FAT, TO SLIGHTLY BUMPY SURFACES.  HARDER JARRING HAS NOT CREATED SIMILAR EVENTS.  THIS ISSUE HAS BEEN REPORTED PREVIOUSLY.  AND CONTINUES AFTER HONDA RECOMMENDED REPAIR.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11233479,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2019","dateComplaintFiled":"07/19/2019","vin":"5FNYF7H9XKB","components":"ELECTRICAL SYSTEM","summary":"MULTIPLE ISSUES WITH THE INFOTAINMENT SYSTEM.  THE FIRST ISSUE HAPPENED AROUND 300 MILES, THE APPLE CARPLAY WOULD NOT CONNECT.  HAD TO REPEATEDLY DISCONNECT AND RECONNECT APPLE XS MAX.  AT TIMES THE SOUND WOULD JUST STOP WORKING.  SWITCHING FROM CARPLAY, XM RADIO, AND FM WOULD FIX THE ISSUE.    THE INFOTAINMENT COMPLETELY SHUT DOWN ON JULY 13TH.  I TRIED TO \"FIX\" BY TURNING THE PASSPORT OFF AND ON, GETTING OUT OF THE PASSPORT AND LOCKING THE DOORS, GETTING BACK IN AND STARTING IT.  I TRIED THIS ABOUT 10 TIMES AND NOTHING WORKED. I DROVEE STRAIGHT TO THE DEALERSHIP.  THEY QUICKLY DISCONNECTED THE BATTER FROM THE PASSPORT AND THIS RESOLVED THE ISSUE.      THE ISSUES HAPPENED BOTH WHILE THE PASSPORT WAS IN DRIVE AND WHILE IN MOTION.     I HAVE ALSO HAD ISSUES WITH THE DRIVER SIDE MIRROR NOT HOLDING MEMORY.  THE MIRROR SOMETIMES DOES A FACTORY RESET, SO I AM FINDING MYSELF HAVING TO RESET THE MIRROR  EVERY TIME I GO TO DRIVE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11231366,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"07/12/2019","vin":"5FNYF8H09CB","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2019 HONDA PASSPORT. WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER SUDDENLY SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ROYAL HONDA (2633 N. HULLEN ST, METAIRIE, LA) WAS CONTACTED IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,700.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11230644,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2019","dateComplaintFiled":"07/10/2019","vin":"5FNYF8H09KB","components":"ELECTRICAL SYSTEM","summary":"NOTE. ALL HAS TAKEN PLACE WHILE IN MOTION EXCEPT FOR THE RESTART. STARTED WITH INTERMITTENT SPEAKER CRACKLES. YESTERDAY CRACKLES WITH RADIO ON REOCCURRING CRACKLES FOLLED BY INFOTAINMENT SCREAN NOTING RADIO SIGNAL LOSS FOLLED BY DATA COMMUNICATIONS LOSS. (PARAPHRASING)  FOLLWED BY BLANK SCREEN. FOLLOWED BY BLANK INSTRUMENT SCREEN. FOR SOME SECONDS. THEN ALL SCREANS BECAME FUNCTIONAL. TODAY AS RADIO PLAYED THERE WAS A LOSS OF SOUND WITH VISUAL INDICATION RADIO OPERATION WAS CONTINUING AS A BUMP IN THE ROAD WAS NOTED. RADIO REMAINED SILENT TILL LATER AS ENGINE WAS RESTARTED. RADIO THEN SOUNDED THROUGH SPEAKERS.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11220802,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2019","dateComplaintFiled":"06/18/2019","vin":"5FNYF8H08KB","components":"SERVICE BRAKES","summary":"AFTER CAR SITS OVERNIGHT, BREAK PEDAL IS ROCK HARD AND CAN'T BE DEPRESSED THUS NOT ALLOWING THE CAR TO START USING PUSH START.  ALL ELECTRICAL WORKS FINE BUT MSG ON DASH SAYS \"TO START ENGINE PRESS BRAKE\"  THE PEDAL WON'T BUDGE AND THE CAR WON'T START.  HAVE TO USE TWO FEET AT TIMES TO DEPRESS BREAK PEDAL TO ALLOW PUSH START BUTTON TO ENGAGE.  EVERY MORNING FOR LAST SIX DAYS THIS HAPPENS.  HAVE ENCOUNTERED PROBLEM EVEN AFTER CAR IS WARMED UP. FIRST DEALER SAID NORMAL BUT NO ONE SHOULD HAVE TO USE TWO FEET TO PRESS THE BREAK PEDAL TO START THE CAR.  CURRENTLY AT SECOND DEALER TO INVESTIGATE AS SERVICE WRITER EXPERIENCED WHAT I DESCRIBED AND SAID THAT BRAKE PEDAL WAS EXCESSIVELY HARD.  VEHICLE IS ON FLAT GROUND AND BREAK PEDAL IS NOT BEING PUMPED.  HAPPENS UPON JUST GETTING INTO CAR, PLACING FOOT ON BREAK TO START CAR AND WON'T START.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11220261,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2019","dateComplaintFiled":"06/15/2019","vin":"5FNYF8H03KB","components":"STRUCTURE","summary":"LOOSE PLASTIC TRIM ABOVE DRIVER'S SIDE HEADLIGHT. IT MOVES ABOUT 1/4 INCH. THIS WILL FLEX IN THE TURBULENCE AND BREAK IN TIME. IT COULD THEN FALL OFF THE VEHICLE AND STRIKE A PEDESTRIAN OR ANOTHER VEHICLE. THE PASSPORT WAS SOLD NEW IN THIS CONDITION.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11209400,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2019","dateComplaintFiled":"05/22/2019","vin":"5FNYF8H51KB","components":"UNKNOWN OR OTHER","summary":"ALL FOUR EMERGENCY GRAB HANDLES LOOSE.  TOOK CAR TO LOCAL DEALERSHIP TO HAVE THEM TIGHTENED AND WAS INSTEAD SHOWN THAT OTHER PASSPORTS ALL SHARE THE SAME PROBLEM.  WAS TOLD THAT THE LOOSE GRAB HANDLES ARE A CHARACTERISTIC BY AN AMERICAN HONDA CUSTOMER CARE REPRESENTATIVE AND SO UNABLE TO BE FIXED UNDER WARRANTY.  NUMEROUS OTHER FIT/FINISH ISSUES HAVE BEEN DOCUMENTED WITH THE DEALERSHIP; LOOSE LEATHER WRAPPING ON STEERING WHEEL, LOOSE A PILLAR TRIM, RATTLING FROM INSIDE DRIVERS SIDE DOOR, LOOSE ROOF RAIL TRIM(BOTH LEFT AND RIGHT), FRONT HEADLIGHT BLACK PLASTIC INSERT IS LOOSE ON BOTH SIDES.  ALL OF THESE FIT/FINISH ISSUES ARE SHARED AMONGST MANY PASSPORTS AS SHOWN TO ME ON THE DEALERSHIP LOT AND DUE TO THIS HONDA WILL NOT FIX THE ISSUES.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11205134,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2019","dateComplaintFiled":"05/01/2019","vin":"5FNYF8H51KB","components":"POWER TRAIN,ENGINE","summary":"VEHICLE WITH LESS THAN 1000 MILES.  ENGINE STALLED DURING MOTION APPROX 70 MPH.  FORCED TO PULL OVER AND RESTART ENGINE BUT WAS UNABLE TO PUT INTO DRIVE BUT AFTER A MINUTE WAS SUCCESSFUL IN STARTING.  ENGINE STALLED TWO MORE TIMES AFTER AND EACH TIME MORE ERRORS WERE REPORTED ON THE VEHICLE DRIVER DISPLAY.  ERRORS INVOLVED EMISSIONS, TRANSMISSION, ENGINE, BLIND SPOT MONITORING, AND BATTERY.    ISSUE WAS RECTIFIED BY HONDA DEALERSHIP BUT UNKNOWN WHETHER OR NOT PERMANENT DAMAGE OCCURRED.  THE DEALERSHIP FIX WAS TO \"DRAIN ATF FLUID AND BROUGHT TO PROPER LEVEL\".  THEIR DIAGNOSES WAS THAT \"ATF IS OVERFILLED.\"    VEHICLE HAS MULTIPLE FIT/FINISH/BUILD QUALITY ISSUES LEADING ME TO BELIEVE THAT THE MANUFACTURER IS AT FAULT FOR THIS PROBLEM AND THAT OTHER ISSUES MAY BE PRESENT BUT UNKNOWN.    ONE NOTABLE SAFETY ISSUE WITH THE BUILD QUALITY IS THAT ALL FOUR EMERGENCY HANDLE BARS ARE LOOSE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11195778,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2019","dateComplaintFiled":"04/12/2019","vin":"5FNYF8H03KB","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"VEHICLE WOULD NOT COME OUT OF PARK, IT WAS STATIONARY. FIRST TIME 3/27/19 PICKING UP NEW AT DEALERSHIP. SECOND TIME 4/10/19, PARKED IN MY GARAGE. BOTH TIMES NUMEROUS WARNING CODES DISPLAYED. IN MY GARAGE 10 WARNING CODES DISPLAYED, RAN MOTOR FOR SEVERAL MINUTES AND TURNED OFF. RESTARTED LATER AND 7 WARNING CODES DISPLAYED AND VEHICLE WOULD GO INTO DRIVE. DROVE TO DEALERSHIP, MADE APPOINTMENT FOR SERVICE 4/11/19. DEALERSHIP FOUND MULTIPLE BATTERY LOW CODES STORED FROM WHEN BATTERY DIED ON LOT. TECHNICIAN NOTICED A HAM RADIO ANTENNA MOUNT ON THE CROSS BAR AND REPORTED THE UNKNOWN ACCESSORY ATTACHED TO THE CROSS BAR COULD HAVE SOMETHING TO DO WITH VEHICLE CODES BEING SET. AS OF THIS DATE ALL THE PARTS TO INSTALL A TRANSCEIVER HAVE NOT ARRIVED. THE UNKNOWN ACCESSORY IS JUST A MOUNT AND AT THE DEALERSHIP INSPECTION IT HAS A GROUND WIRE, 14 GAUGE THHN, CONNECTED TO A BRACKET. WHEN THE ANTENNA IS INSTALLED IT MUST BE GROUNDED TO FRAME. I'M INCLUDING JPEGS OF ANTENNA MOUNT. ALSO I HAVE SUPPORTING EMAILS DETAILING WHEN THE PARTS WILL ARRIVE TO MY PO BOX AND OR STREET ADDRESS. A TRANSCEIVER HAS NOT BEEN INSTALLED IN THE VEHICLE! THERE HAS NOT BEEN ANY ELECTRICAL CONNECTION TO THE BATTERY/VEHICLE!","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11195933,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2019","dateComplaintFiled":"04/12/2019","vin":"5FNYF8H03KB","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"VEHICLE RETURNED TODAY FOR THE THIRD TIME. SAME ISSUES: WILL NOT COME OUT OF PARK, 10 WARNINGS. LET VEHICLE RUN ABOUT 15 MINUTES, TURN OFF, GO INSIDE FOR ABOUT 15 MINUTES, RESTART VEHICLE, 7 WARNINGS AND NOW CAN GET INTO DRIVE. ONE ADDED ISSUE: AT THE DEALERSHIP WHEN CLOSING THE DOOR THERE IS SEVERAL BEEPS INDICATION THE KEY IS STILL INSIDE THE VEHICLE. THE KEYFOB IS NOT IN THE VEHICLE OR ANYWHERE NEAR!!    VEHICLE STATIONARY IN GARAGE AT HOME.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"PASSPORT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}