{"count":472,"message":"Results returned successfully","results":[{"odiNumber":11751683,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2026","dateComplaintFiled":"07/20/2026","vin":"5FNYF5H5XLB","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"Full brake system, Emissions System problem, and Service System malfunctioning, out of the blue. Factory Reset and System Updated performed with no improvement.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11751571,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2026","dateComplaintFiled":"07/20/2026","vin":"5FNYF6H51LB","components":"ENGINE","summary":"The contact owns a 2020 Honda Pilot. The contact stated that after starting the vehicle, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the local dealer, who examined the engine and discovered metal shavings inside the oil pan and there was engine rod bearing damage. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed of NHTSA Action Number: PE25008 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the NHTSA Action Number. The failure mileage was 46,500.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11750995,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2026","dateComplaintFiled":"07/17/2026","vin":"5FNYF6H78LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Engine start/stop function fails to restart after automatically shutting off at a light or in traffic. It falters and fails to start, then the dashboard lights up with errors, and I have to put it into park before restarting. Sometimes it takes a few tries before restarting.  The battery has been replaced twice in the last year and the starter motor within the last year too, but the issue persists.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11750637,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2026","dateComplaintFiled":"07/15/2026","vin":"5FNYF6H68LB","components":"ENGINE","summary":"When the vehicle is at a stoplight or stop sign, the engine regularly shuts off.  The engine does not automatically restart and sometimes it takes several minutes to restart the engine, leaving the car blocking traffic at a light. This happens REPEATEDLY and often.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11750225,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2026","dateComplaintFiled":"07/14/2026","vin":"5FNYF5H6XLB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Lots of crackling noises via the audio system. Display reboots itself many times before it finally went BLANK. Radio / DVD DEAD. Blind Spot warnings DEAD. Back up camera DEAD. Navigation DEAD. Eventually the battery goes DEAD and the car will not start. Got Stranded a few times. Changed the battery. But hopeless and reliability is DEAD. Definitely disappointed with HONDA.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11749829,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2026","dateComplaintFiled":"07/12/2026","vin":"5FNYF5H1XLB","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"First of, there are a LOT of Honda Pilot owners online who have the same exact complaints in honda forums and social media. Windshield Lane Keep Assist camera is malfunctioning. Adaptive cruise control, Emissions systems, Road departure system, Auto high beam problem, Lane keeping assist, Collision mitigation system warning lights all come on. No previous warnings or failures prior. This started out of the blue and has been happening everyday for a few months now. This malfunction puts driver and passengers at risk.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11749553,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2026","dateComplaintFiled":"07/10/2026","vin":"5FNYF6H0XLB","components":"ENGINE","summary":"The problem on our Honda Pilot is related to the starter.  We have had four instances now where the auto start/stop function has failed to restart the car after sitting at a stop light.  This has happened at very busy intersections resulting in difficulty restarting the car and the car temporarily disabling the auto start/stop functions.  I just had this happen for the fourth time  on 7/9/26 at approximatlely 6:00 PM.  I am planning on taking it into the dealership to have it looked at since it has happened multiple times.  I also see on the Internet that other owners are having this issue and NHTSA is looking into it.  I feel this is a significant safety issues since this happens in traffic and could result in people being rear-ended when their car won't start.  This problem started for me about two months ago but I thought it was just a fluke but apparently it is not.  The battery and electrical system has been checked and are working properly.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11747427,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2026","dateComplaintFiled":"06/30/2026","vin":"5FNYF6H69LB","components":"FUEL/PROPULSION SYSTEM","summary":"On two separate occasions this vehicle has died when stopped at a traffic light. First time was in February and the second was in June, both times were in 2026. Both times had to push the off button and do a restart.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11746131,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2026","dateComplaintFiled":"06/24/2026","vin":"5FNYF6H95LB","components":"ENGINE","summary":"Engine Auto off/ on when stopped for signal light. Routinely, when stopped at a light, the engine will fail to turn back on and the car will go off but will not turn itself completely off. This leads to a delay for the engine clicks into neutral and in order to restart, I must turn the vehicle completely off and then restart. This issue occurs when I release the brake to begin my acceleration after the light turns green. And the vehicle stalls so that the traffic behind me which was prepared to move forward is stuck. The amount of time it takes to get the vehicle turned completely off and back on generally takes much of the light change time.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11745867,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2026","dateComplaintFiled":"06/23/2026","vin":"5FNYF6H36LB","components":"UNKNOWN OR OTHER","summary":"My air conditioning system has gone out for the third time in 6 years. First one was at 38k miles and was the compressor, which contaminated the system, requiring a system replacement. Second time was at 98k miles and was the condenser, which required a whole system replacement. Third time happend at 148k miles and is the compressor, which will result in another full system replacement. The compressor is locked up which will cause the serpentine belt to fail, unless I keep the AC off. I have not yet had this fixed, however I'm very frustrated that this has happened 3 times. A serpentine belt failure can potentially cause a safety issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11745381,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2026","dateComplaintFiled":"06/20/2026","vin":"5FNYF5H32LB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"At every vehicle startup, multiple warning messages appear on the dashboard indicating failure of the driver assistance safety system. The warnings include Collision Mitigation System Problem, Lane Keeping Assist System Problem, and Auto High Beam System Problem. The issue occurs immediately upon ignition while the vehicle is stationary and resets each time the vehicle is turned off and restarted. The problem is persistent and has not resolved over time. The vehicle was inspected by an authorized dealership and diagnosed with a diagnostic trouble code indicating an internal failure of the forward-facing camera unit used for the driver assistance system. The repair recommendation was replacement of the camera module and calibration. This malfunction affects the vehicle\u2019s advanced driver assistance safety systems, which are designed to support collision avoidance and lane keeping. The failure may result in reduced or non-functioning safety features while driving, increasing the risk of unsafe operation without full driver assistance functionality. No windshield replacement or external impact has occurred that would explain camera damage. The issue began without any known external cause and continues consistently at every startup.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11744604,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2026","dateComplaintFiled":"06/16/2026","vin":"5FNYF6H01LB","components":"FORWARD COLLISION AVOIDANCE","summary":"The vehicle suddenly made audible and visual warnings stating critical error. All of the safety features handled by the forward-facing multipurpose camera stopped working. Honda stated the camera has failed (common issue based on research), and is a costly repair. Vehicle less than 6 years old, all maintenance completed timely by Honda, mileage 81k","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11744159,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2026","dateComplaintFiled":"06/15/2026","vin":"5FNYF5H56LB","components":"FUEL SYSTEM, GASOLINE,ENGINE","summary":"The contact owns a 2020 Honda Pilot. The contact stated that while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with failures of 4 of the 6 fuel injectors. The vehicle was repaired. The contact related the failure to an unknown recall; however, the VIN was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11743577,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2026","dateComplaintFiled":"06/11/2026","vin":"5FNYF6H91LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Warning lights for Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation, Road Departure, and Auto High Beam all came on simultaneously.  From reading several Pilot forums, this seems to be very widespread and dealerships want anywhere between 1500 and 1900 to replace and calibrate the camera system which controls these functions.  If it\u2019s widespread, the vehicles should be recalled.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11743006,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"06/09/2026","vin":"5FNYF6H67LB","components":"ELECTRICAL SYSTEM","summary":"The car makes a popping/static sound weather turned off or on . The infotainment center and screen has shut off  while driving and using GPS leaving me to scramble with my phone to get  a GPS on and this happens without any warning so I don't have any time to pull over to a safe place  . I have taken the vehicle to 2 different mechanic shops and they did not find anything when hooked up to their computer . This is a random problem that happens at different times ,there is no telling when it will happen .when the popping/ static sound starts it is difficult to hear the music and the GPS on the car is not always correct it leads to the wrong places.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11742398,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"06/05/2026","vin":"5FNYF5H91LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I took my vehicle in due to a recall on the coaxial cable that was causing the electronic to malfunction and make a constant electrical popping sound. Shortly after that was replaced, the multipurpose camera started to malfunction and eventually gave out completely. I have warning lights constantly and cannot use any safety features in the vehicle, not even the cruise control. After much research this is an issue for thousands of Honda owners and is absolutely a safety issue. I\u2019m scared to death to drive this car.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11740614,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2026","dateComplaintFiled":"05/28/2026","vin":"5FNYF5H98LB","components":"ENGINE","summary":"The issue that I am having is very serious if I forget to hit the off button which disables the energy saving my car will shut off. This happens if I am at a stop sign or stop light. I literally have to restart my car all over again.  Cars behind me have almost hit me.  At first I thought this is a new vehicle it is normal for this happen but quickly rode cards similar to my vehicle features and their cars would not stop like mine does. I have called the dealer several times to report this incident but the managers never return my phone calls. I do fear my safety and my children's safety.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":11739442,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2026","dateComplaintFiled":"05/22/2026","vin":"5FNYF6H57LB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"The multipurpose front camera (Honda Sensing camera unit) failed internally, triggering diagnostic trouble code U3000-49. Multiple warning lights activated simultaneously on the dashboard, disabling all Honda Sensing safety systems including Adaptive Cruise Control (ACC), Lane Keeping Assist System (LKAS), Collision Mitigation Braking System (CMBS), Road Departure Mitigation, and Automatic High Beams. The failure occurred spontaneously with no prior accident, impact, or windshield replacement. The vehicle has low mileage and the failure appears consistent with a known design defect affecting Honda Sensing camera units in 2016\u20132020 Honda models. The failure was confirmed by a Honda dealership using Honda Diagnostic System (HDS), which identified internal electronic failure of the camera unit. Safety is at risk because the collision mitigation braking and lane keeping systems \u2014 relied upon for highway driving \u2014 are completely non-functional. This issue is widely reported across Honda Pilot, Odyssey, CR-V, HR-V, and Ridgeline forums, suggesting a systemic manufacturing defect. Honda has not issued a recall despite the safety-critical nature of these systems. The cost of replacing the multipurpose camera is very high and prohibited for many families.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11739590,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2022","dateComplaintFiled":"05/22/2026","vin":"5FNYF6H04LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"If I leave the auto idle engine stop on,and come to a complete stop, the auto engine stop turns on, but as I release the brake to drive, the vehicle stalls in drive and engine shuts down. I will have to manually turn the car back on and restart the whole system before being allowed to continue. All while at a green light and a ton of traffic waiting behind me to move! Its very disappointing and embarrassing. The failure happened about 5 days after purchase. I just assumed it was a bug, and always turn it off before starting my drive.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11738554,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2026","dateComplaintFiled":"05/18/2026","vin":"5FNYF6H65LB","components":"POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"MOST Network problems continue to persist even after MOST FAKRA Service Cables Safety Recall work was performed. Typical progression: Radio goes silent, Infotainment Screen displays error message, \"Network Communication Lost / MOST Net Off\", Driver Information Interface Display goes blank, then 3 error messages cycle, \"Blind Spot Info System Problem\", \"Emissions System Problem\", \"Transmission System Problem\", and vehicle enters limp mode (stuck in 3rd gear).   Multiple safety issues: Rearview camera does not function, vehicle speed is not displayed, vehicle gas gauge is not displayed, blind spot system does not operate, reduced vehicle power.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11737997,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"05/15/2026","vin":"5fnyf6h75lb","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"When starting vehicle after leaving the grocery store, there were multiple fault messages displayed on the dash cluster. They were showing five fault areas, the Adaptive Cruise Control, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance and Parking Collision Warning. When arriving at the Honda dealer service department I was advised that this is a common issue and would most likely be a front camera failure. After the Honda service department diagnosed the issue they confirmed it was a camera failure. I contacted American Honda asking for goodwill assistance and after giving all of my information, I was sent an email to reply to with the same information. Two days later I received a call and had to go over the same information a third time. I was advised this process would be 2-3 days. Three days later I receive a call and was requested to give the same information a fourth time and the told it would be 3-5 days from then to evaluate and I would receive a call. Four days later I called American Honda for status and was offered a partial goodwill assistance that I would be need to pay $955 for the repair instead of $2200+ which was originally quoted. From working for Acura for 17 years it is obvious that American Honda assisted minimally as the warranty rate is around the same cost. They made the dealer take the cut in pay and endured minimal cost to American Honda and a major cut ended by the dealer.  Being this is a common issue with a $2000+ cost, there should be more consideration allowed for this failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11736439,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2026","dateComplaintFiled":"05/07/2026","vin":"5FNYF6H00LB","components":"ENGINE","summary":"Per Honda, the standard maintenance of replacing a timing belt and tensioner has put more tension on the crankshaft, which causes a tapping noise from the connecting rod bearings when the vehicle is accelerating under load. The vehicle is available for inspection upon request. Honda has said that this does not harm the engine, but a noise of this kind is not normal and any noise of this kind associated with this particular part of the engine has the possibility of degrading the engine's life and causing a potential safety issue while driving down the road. Yes, the problem has been reproduced by the dealer. Dealer service department has been the only one to inspect it. No, there were no warning lamps, messages, or other symptoms of the problem prior to the failure. The issue first appeared right after getting the mandatory timing belt maintenance when driving away from the dealer service department.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11735059,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"05/01/2026","vin":"5FNYF5H51LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Issue with the forward collision sensor, lane keep departure, and adaptive speed control.  It has a mind of its own if it works or not. Some times it working then while drive the warnings and dings start going off while driving. There isn't a way to use cruise control if there is an issue with the system.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11734479,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2026","dateComplaintFiled":"04/29/2026","vin":"5FNYF5H51LB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I am seeing warning lights on my screen and using OBD-II scnner shows code P0302 (misfires). Vehicle bought 2020 August and gas about 90K miles. Is this vehicle under recall for this issue","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11732191,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2026","dateComplaintFiled":"04/19/2026","vin":"5FNYF5H5XLB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"My current 2020 Pilot has presented a failure/ malfunction at the multipurpose camera in the front side resulting on the most important safety advance drivers assistance systems to not to work (Collision Mitigation System, road departure mitigation system, auto high beam, lane keeping assist, automative emergency breaking).   This malfunction for this safety device  could put at risk my family while driving since system  got deactivated for no reason and will not respond to under unexpected situation while driving. I notice several messages on my dashboard then I confirmed  safety componentes where bypassed and not activated not working properly.  The problem was reporte at a dealer, then vehicle  device was inspected and confirmed by the dealer that the safety multipurpose camera has a malfunction.  Prior to the failure there were no messages or symptoms, just stops working without advice.   Safety devices must he operative at all time, me vehicle is in very good condition and not more that 6 years old.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11731117,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2026","dateComplaintFiled":"04/14/2026","vin":"5FNYF6H01LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"These systems have stopped working due to a faulty LKAS camera that is mounted at the windshield","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11730911,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/13/2026","vin":"5FNYF6H6XLB","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"Paint failure -  rear roof panel. Paint chips flaking off.  NOT a gradual failure, clear coat in good condition.  No skuff marks or damage prior.  Large paint chips pealing off exposing bare metal.  Paint color : Modern steel metallic","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11730662,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2026","dateComplaintFiled":"04/12/2026","vin":"5FNYF6H93LB","components":"STRUCTURE,VISIBILITY/WIPER","summary":"While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediate distraction and safety hazard.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11726632,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"03/24/2026","vin":"5FNYF6H60LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"my rear view camera went out and it is a $2,000 fix. can this please be a recall? i know many others this has happened to as well.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11726638,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2025","dateComplaintFiled":"03/24/2026","vin":"5FNYF6H5XLB","components":"FORWARD COLLISION AVOIDANCE","summary":"Almost immediately after purchase, the orange BRAKE sign came on and the gas pedal slightly braked for me. The forward collision light stayed on my dash board. The camera behind the windshield mirror seems to be malfunctioning. It will go off whether a car is close to me or not. It happens at random times during my drive and it worries me if I am going a decent spend with people behind me or in front of me and my car starts to break on its own, potentially causing a crash.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11726110,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2026","dateComplaintFiled":"03/21/2026","vin":"5FNYF5H99LB","components":"AIR BAGS","summary":"Passenger airbag shows airbag as off very often. There will be a passenger over 65 pounds and still indicates that the airbag is off.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11726111,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2026","dateComplaintFiled":"03/21/2026","vin":"5FNYF5H99LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Infotainment center making popping and cracking sounds during every drive. System will completely shut down and not work at all. No access to navigation, phone or infotainment center at all. Audio will completely cut out during music and phone calls.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11726112,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2026","dateComplaintFiled":"03/21/2026","vin":"5FNYF5H99LB","components":"FORWARD COLLISION AVOIDANCE","summary":"I will be driving down the road with no other cars in sight and the car will sense something that isn\u2019t there and engage in emergency braking. This is very dangerous when traveling at high speeds.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11725857,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2026","dateComplaintFiled":"03/20/2026","vin":"5FNYF6H52LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"January 2026 multiple dashboard warning lights stating ACC problem, LKAS problem, Collision Mitigation System problem, Road Departure Mitigation System problem, and Auto High-Beam problem. 3/18/26 took vehicle into local Honda dealership where they ran diagnostics with the results showing the \"multi purpose camera unit internal failure.\" They checked wiring and connector which were ok so dealership is recommending replacement of camera and recalibration.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11725861,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2026","dateComplaintFiled":"03/20/2026","vin":"5FNYF6H52LB","components":"UNKNOWN OR OTHER","summary":"February 2026 the air when the AC was on did not seem very cold then about 3 weeks later AC was not putting out any cold air. 3/18/26 took vehicle to local Honda dealership where they ran diagnostics with results showing \"black death on the low and high side ports.\" Dealer recommends replacing entire AC system and then recharged.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11724252,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"03/14/2026","vin":"5FNYF6H5XLB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"LKAS, adaptive cruise control, auto high beams, forward collision, auto breaking warning lights all came on and failed.   Lots of other Honda pilots of this vintage are experiencing this issue according to Honda forums.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723826,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2026","dateComplaintFiled":"03/12/2026","vin":"5FNYF5H53LB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Hi, I have a 2020 Honda Pilot that showed signs of stalling. AutoNation Honda Thornton Road checked (03/07/2026) and reported I need an INJECTOR KIT replaced and SDC GDI -INTAKE THROTTLE BODY FURL INJECTOR SERVICE. All warning lights were on intermittently  (on all day then nothing for 2-3 days then on all day the following day.) The vehicle vibrates and feels like it's loosing power. Honda's website stated risk as \" If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury. \" I have two small kids (18 month and 5 year old) that I commute to and from school every day. Honda's website shows the same issue for Honda Pilots 2016-2021 however, my VIN does not qualify me for the recall. Instead I received an estimate for said repairs for 3,345.06.   Please! I am asking you to intervein as it is unfair to single out some vehicle owner even though they are having the same issue as others. Thanks in advance.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723617,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2026","dateComplaintFiled":"03/11/2026","vin":"5FNYF6H59LB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's husband owns a 2020 Honda Pilot. The contact stated that while her husband was driving 55 MPH, the Emissions warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The approximate failure mileage was 91,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11722007,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"03/04/2026","vin":"5FNYF5H67LB","components":"ELECTRICAL SYSTEM","summary":"While driving, we eill hear a popping noice coming from the dash speakers - almost sounds like fine grains if sand hitting windshield - at which time the media display, i.e. navigation /radio control display/etc. will turn black and briefly display \"Network Connection Lost, MOST Net Off\" message before the display goes completely black.   This has only been noticed AFTER a recall service was performed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11721562,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2026","dateComplaintFiled":"03/02/2026","vin":"5FNYF5H61LB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Almost every day since new the vehicle will alarm 'brake' on dash while driving on 2 lane back roads that have some slight curves (these are all around our house).  At least once a month the car will automatically apply the brakes while coming around a curve or over a blind hill. Both of these scenarios occur 50/50 when there is oncoming traffic or no oncoming traffic.  It can happen with someone ahead of me in the same lane, but not as often.  In all cases throughout the years there has not be a need for braking.  In one instance a few years ago we were driving on a divided 4 lane state highway.  Cruise control was on and ACC was on.  We moved into the left lane to pass a car.  When we came within ~20' of the car, the Pilot engaged in automatic braking hard as it detected the car we were attempting to pass as an obstacle in front of us. There was never any danger of hitting the other car.  However, a car following us almost rear-ended our car due to the unforseen/not needed hard braking. My wife will no longer use cruise control in this vehicle since this happened.  The dash 'brake' warning is easy to replicate if you drive for a while on the roads near my house. The auto braking is not able to reproduced on demand.   Now the car is complaining to see the dealer about a CMBS (collision mitigation braking system) error. I'll have to troubleshoot this (or maybe just turn it off), but the entire system has been sub par and accident prone since original purchase new in 2019.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11720575,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2024","dateComplaintFiled":"02/25/2026","vin":"5FNYF6H5XLB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"An internal failure on the front windshield camera assembly part #36160-TG7-A63 had caused the Advanced Driver Assistance Systems to fail. Which in turn has caused the following systems to fail: Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, and Rear Cross Traffic Warning. Leaving these systems unrepaired due to a known and common hardware failure issue leads to this specific vehicle and the ones similar unsafe for the driver and occupants due to the safety systems being inoperable. The problem has been confirmed on two separate occasions by my local Honda dealer. The known issue with this specific camera assembly leads to a multitude of warning lights being displayed including: adaptive cruise control warning, lane keep assist, collision mitigation system problem, and auto high beam mitigation.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11718097,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2026","dateComplaintFiled":"02/15/2026","vin":"5FNYF6H56LB","components":"ELECTRICAL SYSTEM","summary":"CAR WILL RANDOMLY LOSE ALL POWER AS IF THE BATTERY IS DEAD AND THEN FLICKER AND COME BACK ON. NO WARNING LIGHTS OR CHECK ENGINE LIGHTS ARE ON. NOTHING HAS BEEN INSPECTED YET BUT THIS SAME PROBLEM WAS A PREVIOUS RECALL ON THIS MAKE AND MODEL","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11718170,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2026","dateComplaintFiled":"02/15/2026","vin":"5FNYF6H38LB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Currently showing DTC P219B (O2 Sensor Signal Biased/Stuck Lean \u2013 Bank 2 Sensor 1) along with P0430 . For prior years thru 2019, Honda has issued Service Bulletins 19-072 and 20-100 covering DTCs P030x, P219A, and P219B, which may involve PCM software updates, a Cylinder A/F Test, and potential injector replacement. However, they have not issued bulletins for 2020. My car only has 58,000 miles.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11717994,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2025","dateComplaintFiled":"02/14/2026","vin":"5fnyf6h58lb","components":"FUEL/PROPULSION SYSTEM","summary":"SUV check engine light for the emissions system came on 11/21/2025. The light does not stay on all the time, it goes on and off ever several days. During my state inspection, dealer diagnosed issue to a P0430 code and ran a cylinder AF test. It revealed that cylinders 2, 5 and 6 failed for rich conditions and stated the fuel injectors require replacement. Both the dealer and honda Corp. stated there is no coverage for this issue. I did find that this issue was found with previous years for my model and make, however my year is not covered for the warrenty extension. Honda service bulletin 20 - 100.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11716897,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2026","dateComplaintFiled":"02/10/2026","vin":"5fnyf6h57lb","components":"FORWARD COLLISION AVOIDANCE","summary":"On or about January 7, 2026, we were driving through town and the dash cluster lit up with five separate warnings for safety features no longer operational. These are adaptive cruise control, lane keeping assist, collision mitigation, road departure mitigation, and automatic high beams. We cleaned the windshield and radar housing. Then the battery was replaced. None corrected the problem. An appointment was then scheduled at the dealership for 1/9/2026. It was determined the multi-purpose camera had an internal short. The only fix is a new camera ($1284) and re-aim process. The total repair cost, not including the $165 diagnostic fee, is $1727. In the meantime, the driver safety features are mostly unavailable, including the traditional cruise control. I say mostly because the system randomly works for a few minutes before overheating/shorting. I worry about fire and sudden emergency braking due to the short.   I must note this system has never functioned well. In particular, the camera and/or radar \u201csees\u201d problems that don\u2019t exist and unnecessarily and repeatedly activates the warning notifications, especially on two-lane highways. I may still have video of a trip where there were dozens of warning notifications within just a few miles for cars in their own lane.   The collision mitigation system has been off for nearly all our ownership as it nearly caused a major accident on our second day. As I was accelerating up to highway speed to merge onto the highway I activated my turn signal. A truck in the driving lane was slowing to let me in, however, the system saw traffic in the vicinity and activated numerous warnings on the dash while simultaneously activating the brakes and steering me towards the ditch. The car behind me had to panic brake to avoid hitting me. I had limited driver input during this period but was able to get stopped on the shoulder of the highway. I liken the Honda Sensing system to a 16 year old driver who is prone to panic.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11716679,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"02/09/2026","vin":"5FNYF6H51LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Driving on the highway dash goes completely black. Can\u2019t see speed. Cruise control shuts down. Have to pull off the highway shut the engine down and wait for a couple minutes then restart. I have had all recalls repaired at the dealership where purchased but this happens weekly. At 50,000 miles I noticed rough and abrupt transmission shifting and clunking with a lag in acceleration. This continues despite multiple transmission flushes. The problem continues to worsen and current mileage is at 71000","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11716260,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2025","dateComplaintFiled":"02/06/2026","vin":"5fnyf6h35lb","components":"SEATS","summary":"In my Honda 2020 Pilot, the driver's side headrest in the 3rd row will no longer stay upright.  It simply stays flat and will not lock into place.  As the headrest will not stay upright, the seat is unusable.  If someone used that seat or if the headrest would fail while a person is sitting in that seat, it would cause an injury risk.  It looks like their is evidence that Technical Information and Support may be aware of the issue as indicated in a document on the nhtsa website.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11715957,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2026","dateComplaintFiled":"02/05/2026","vin":"5FNYF5H34LB","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"My wife drives this vehicle daily with our 3 children all of sudden these warning lights come up: Trailer stability assist problem  Road departure mitigation system problem   Power steering system problem   Emission system problem  Vehicle stability assist problem   Hill start assist problem   The last time this happen was 1/28/2026  Took it to the dealer 1/31/2026 showed the association the video he said he has not heard of this but mostly caused by the battery. They looked at the battery all is well. If it happens again to bring it in he said.  This was the 3rd time this happens the warning lights will go off. Took it to auto zone and they could not find the caused.   This is dangerous to happen and unacceptable.  Based on social media multiple people have this issue and causinga safety concern. What would it take for HONDA TO FIX THIS.  PLEASE MAKE A RECALL!!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11708440,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2025","dateComplaintFiled":"01/02/2026","vin":"5fnyf6h75lb","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"2020 Honda pilot will sporadically turn off at highway speeds and at stop lights and will not turn back on until placed in park with foot on the brake. This is not to be confused with the start/stop feature used to save fuel. Additionally the 2020 pilot will lurch forward (like stuck in drive) while still in park.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11708041,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2025","dateComplaintFiled":"12/31/2025","vin":"5FNYf6h41lb","components":"ENGINE","summary":"There was a snap like sound under my hood while driving. Shortly after, the check engine light engaged and the vehicle lost all ability to accelerate. This happened while merging onto a fairly busy road, with rolling hills. If there were vehicles around there would have been potential for an accident. If this happened on the freeway in a middle lane, the vehicle would not have been able to successfully exit without causing extreme danger to the passengers and other vehicles.   The vehicle stopped on the side of the road. When the ignition was briefly reengaged, there were rolling error codes, including vehicle stability, all wheel drive failure, etc. The engine was noticeably knocking.   The vehicle was towed and inspected by an independent mechanic. The 3rd cylinder in the engine will no longer hold compression. I now need to get the vehicle to an engine specialist for further inspection and repair.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705355,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2025","dateComplaintFiled":"12/16/2025","vin":"5FNYF6H59LB","components":"FUEL SYSTEM, GASOLINE,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2020 Honda Pilot. The contact stated that while driving 25-35 MPH and passing a vehicle on the left side of the vehicle, the vehicle stopped independently. The contact stated that the failure occurred while another vehicle was driving on the lane that was on the right side of the vehicle. The brake warning light illuminated. The vehicle was not taken to the dealer or to an independent mechanic for a diagnostic test. Additionally, the contact stated that while driving, the message \"Emissions Control\" was displayed intermittently, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was taken to an Auto Part store, where DTC: P219B was retrieved, and the contact was informed that the fuel injectors had failed. The contact stated that the message \"Emissions Control\" would be displayed when the fuel tank was less than half full.  The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. \u00a0The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705015,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2025","dateComplaintFiled":"12/15/2025","vin":"5FNYF6H56LB","components":"FUEL/PROPULSION SYSTEM","summary":"My car has always had slight issue getting consistent fuel pressure causing the engine to rev abnormally when giving gas during acceleration. On 11/25, my car failed to start due to the fuel pressure being too low. I brought my car into two mechanics including a Honda certified dealership to inspect an issue with my fuel pump. I was informed that other Honda Pilots of the same year as mine have a recall on their fuel pump, but my VIN was not included. Both mechanics indicated that this is the exact issue that the other Pilots under the recall have and they were not sure why mine was not included. It is pulling the same codes, too, when it went under diagnostic testing as issue with the lower fuel pump.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703275,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/05/2025","vin":"5FNYF6H59LB","components":"UNKNOWN OR OTHER,ENGINE","summary":"Transmission is sluggish and the RPM\u2019s fluctuate between 1200 and 1400 at any speed going back and forth so the car has a back and fourth motion.  Engine failure on 12/3/25 car stopped while driving.  Makes a loud knocking sound.  Most likely faulty bearings due to poorly engineered camshaft.  White pear paint peeling since I purchased car.  Capital Honda in San Jose unable to address any issue saying nothing is covered under warranty.  These issues where taking place even while under warranty.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702933,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"12/04/2025","vin":"5FNYF6H6XLB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Honda Pilot. The contact stated that an ABS message was frequently displayed on the instrument panel. The vehicle was taken to a dealer, and the contact was informed that there was a miscommunication error with the front camera, which caused the failure. The contact was informed that the failure was not a safety issue and was given an estimate for the repair; however, the contact declined the repair. Since the failure, the contact received various messages on the instrument panel, with one message related to the transmission. The vehicle was taken to an independent mechanic, who confirmed the miscommunication error and that if not addressed, the failure could lead to other major safety issues. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11700825,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2025","dateComplaintFiled":"11/21/2025","vin":"5FNYF6H09LB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The infotainment center goes out, the screen reads \"Network Communication Lost\" \"MOST Net off\". This occurs while using the rearview camera, causing a safety issue. This is a known Honda issue, bulletin 20-049, 20-058, A19-030B. Replacement of FAKRA connectors, MOST bus wiring harness (parts 39817-TJB-ACO housing or 39165-TG7 cords) or the entire floor harness.. Vehicle has 79,000 miles.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11696923,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"11/01/2025","vin":"5FNYF6H73LB","components":"ENGINE","summary":"Auto start/stop problems with car. When at a stop, car shifts into neutral and cannot get back into Drive.   Sometimes I cant turn off car. And when I do it's the only way to get car back into drive. Absolutely dangerous especially with kids in the car.   Has happened on several occasions dating back so when car had only 50,000mi.  Has had transmission replaced at 60,000mi. Still have engine idle issues till now.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11696306,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2025","dateComplaintFiled":"10/29/2025","vin":"5FNYF6H96LB","components":"UNKNOWN OR OTHER","summary":"This is about the auto stop/start feature that kicks in when you are stopped in traffic or at a stoplight.  The car shuts down and is supposed to restart.  Twice now, the car has refused to restart when I took my foot off the break.  I had to turn the car off, open the door, and close the door and restart the car.  I have no shut off that feature.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11695730,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"10/27/2025","vin":"5FNYF6H07LB","components":"ENGINE","summary":"When I am driving my car and stop at a stop light sometimes the car will fail to start up.  It goes into neutral and then will take at least a minute to restart which is very dangerous.  Its something with the start/stop feature and I had this problem two years ago and after many times dropping off my car  at the Honda dealership and them telling me nothing is wrong with the car I finally said there had been a service bulletin on the start/stop system and they finally fixed it.  Now two years later the same thing is happening.  It is very dangerous as it happened when I was at a stop light getting off the highway and a car was coming from the highway and it took a couple minutes to restart and I almost got hit.  Honda refuses address the issue and says there is nothing wrong. In fact  they told me I needed to replace the mechanism with the park, neutral drive which I did for $1100 and then picked it up and the same thing happened again then they said it was the battery which was less than a year old so I replaced that and again same problem.  This happens at least twice a week. This is dangerous!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11695873,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"10/27/2025","vin":"5FNYF6H75LB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The auto shut off has been not working properly and the vehicle wont restart after it shuts off.  My wife was at a traffic light, and the vehicle shut off.  When the light turned green, it did not restart.  As a result of this she about got taken out by a semi that was coming in behind her.  This could have been a deadly accident as it is raining and wet.  She was stuck at the light on a busy highway for 3 minutes before the vehicle would restart.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11694216,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2025","dateComplaintFiled":"10/17/2025","vin":"5FNYF6H01LB","components":"POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"My battery died while the vehicle was parked.  I needed to physically move the vehicle but could not because the electronic button shifter would not allow me to put the transmission in Neutral.  The only way to move it out of Park is a lengthy process requiring tools, engine component removals and a manual shifting of the linkage using a long wrench.  My solution, was I had to leave the vehicle unattended, call a friend, get tools and replace the battery while blocking traffic.  Safety concerns were that the vehicle was blocking traffic at a business and no documentation by Honda of how to fix or even shift the vehicle into Neutral.  Now consider if someone has to try and manually tow the vehicle while in Park!  I replaced the battery myself, but this is a well documented issue with electronic shifters, that will never make a dealership or service departments records or statistics!  There was no warning of the failure, or battery light illuminating.  Previous vehicle inspections at the dealership gave no indication that the battery was failing.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11692664,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2025","dateComplaintFiled":"10/11/2025","vin":"5FNYF6H54LB","components":"POWER TRAIN","summary":"The torque converter has a shutter and has had a shutter since the day I bought it. All they want to do is flush the transmission fluid they didn't want to change the torque converter or whatever it's causing the shutter when it was under warranty. They just wanted to continue to keep flushing the transmission to give the torque converter thinner fluid so that way it would continue to run properly instead of actually changing the problem. The started to happen when I had 60,000 mi on the car cuz I had them their way of fixing the transmission first. Then it happened again at approximately 80,000 mi. Have them fix it again. Then it happened again at 115,000, mi The transmission will slam into gear around 19 mph and then it will fluctuate and slam into gear around 30 to 40 mph as well and then once you get past those two spots the transmission seems to run normal.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11691505,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2025","dateComplaintFiled":"10/05/2025","vin":"5FNYF5H93LB","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"Lane departure front facing projection camera suddenly went out disabling multiple safety features of the car.  The part number for the car is 36160-TG8-A83.  This car only has ~86,000 miles and this is unacceptable.  This failure disables the Lane keep assist, lane departure, auto high/low beam, adaptive cruise control, auto braking safety features and causes the brake light system light to come on.    Apparently, this is a common issue and should be investigated.  The parts are on back order nationally and good luck finding a used one.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11691145,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2025","dateComplaintFiled":"10/03/2025","vin":"5FNYF6H65LB","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"The auto stop/start idle function does not re-engage after stopping the engine. This has happened at least 4 times in the last 3weeks with my vehicle.  When stopped in traffic or at a light and stop sign the engine idle engages and stops running the engine, when releasing the brake pedal the engine does not turn on as it should and the car stalls. This requires the operator to engage hazard lights, shift into park and repeatedly try the push start button to turn on the vehicle to proceed.   The passenger safety of myself and children are of concern. While having to wait on a car function, that is the core operation of the vehicle, it is dangerous to shut off a vehicle while in operation. Having other vehicles honking and trying to pass or even stopping at a highway entrance ramp then trying to engage the car to meet highway speeds is a dangerous time for an engine to stall and not re-engage.  Yes, the issue has been reproduced and a dealer has already addressed the issue with a software update. This update has not resolved the issue. There are no current recalls on my vehicle.  There are no warning signs or messages or the ability to turn off the function permanently. In addition, there a times during the operation of the vehicle where the engine stop/start function works after many stops but then randomly does not start. It is an inconsistent feature.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11691019,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2025","dateComplaintFiled":"10/02/2025","vin":"5FNYF6H58LB","components":"POWER TRAIN","summary":"Transmission shuddering 55,000 miles and 3 months beyond warranty. Quoted a $221 diagnostic fee to \u201cmaybe tell me it needs a software update.\u201d Dealer also said when transmission was serviced at 30k it should have been drained and filled 3 times not once as the book calls for. They are doing their damndest to hide a major problem.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11690838,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2021","dateComplaintFiled":"10/01/2025","vin":"5FNYF5H48LB","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I am reporting a safety defect in my 2020 Honda Pilot EX-L ~86,300 miles. The rearview camera and electrical/infotainment system intermittently fail, showing static, disconnecting Bluetooth, and sometimes leaving the camera blank. This creates a serious safety risk when reversing, driving in tight spaces, or transporting my children.  These issues began within the first year of ownership (2020\u20132021) and continued after Recall 23-047, during which cables were replaced and the system later rewired in August 2023. Despite these repairs, the defects persist. The dealership Pohanka Honda Fredericksburg confirmed the faults multiple times but now refuses to repair, quoting over $3,000.  The vehicle has also experienced three dead batteries since 2020, leaving me stranded multiple times, including once during out-of-state travel. There were no warning lights for the battery failures, but infotainment and camera issues were noticeable immediately. The vehicle has been out of service for approximately three cumulative months, impairing reliability and my ability to perform daily work and family responsibilities.  These defects have significantly impaired the use, value, and safety of the vehicle, especially given my responsibilities as a single mother, caregiver to a blind parent, and emergency department practitioner. The vehicle has been inspected by the dealer and reviewed by Honda corporate.  I am seeking a proper remedy for a federally mandated safety feature (rear camera, FMVSS 111). The vehicle and affected components are available for inspection upon request. This complaint documents ongoing safety risks, repeated battery failures, and unresolved recall-related defects that began under warranty. Honda\u2019s failure to properly repair these defects continues to create unsafe driving conditions and a serious risk of injury to myself, my passengers, and the public.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11690028,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2023","dateComplaintFiled":"09/26/2025","vin":"5FNYF6H53LB","components":"POWER TRAIN,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Since I purchased the vehicle it has had a miss, lunging forward, a lag and stall.  Appears to be transmission related. Also, all lights related to the CMS suddenly came on. Car only has 59,000 miles and 5 years old and shouldn\u2019t have these kinds of issues. The transmission problem has been from the start\u2026. Two years now. Probably why original owner traded.  From what dealer said these are common problems with this vehicle,  should definitely be part of a recall. Wanted 3000. to correct issues.  Below date is estimate since problems started soon after purchase and have continued. Ongoing issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11688661,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"09/20/2025","vin":"5FNYF6H5XLB","components":"FORWARD COLLISION AVOIDANCE","summary":"Lane Assist Camera Failure (Part #36160-TG7-A63) Vehicle Information:  Make/Model/Year: 2020 Honda Pilot EX-L Failed Component: Lane Assist Camera, Part #36160-TG7-A63  Safety Issue Description: The lane assist camera has failed, disabling multiple critical safety systems, including:  Adaptive Cruise Control Lane Keeping Assist Collision Mitigation Braking System Road Departure Mitigation Auto High-Beam System  Concern: This camera component is not subject to normal wear and tear, being housed within the vehicle's protected interior near the rearview mirror. The failure of this part represents a potential manufacturing defect that compromises essential safety features designed to prevent accidents and save lives.  The simultaneous loss of multiple Honda Sensing safety systems creates a significant safety hazard, particularly given that drivers rely on these systems for collision avoidance and lane departure prevention. This premature failure suggests a systemic defect that may affect other 2020 Honda Pilot vehicles.  Request: I request that NHTSA investigate this matter for potential safety defects and consider whether a recall is warranted for affected Honda Pilot vehicles with this camera component.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11687419,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2025","dateComplaintFiled":"09/15/2025","vin":"5FNYF6H96LB","components":"UNKNOWN OR OTHER","summary":"The 'infotainment system; which in includes the navigation system and backup camera and sensors suddenly goes black.  I may first get a black screen with \"network Communications lost\" message, then it goes black or get a message that says \"unfortunately, com.honda.tuner has stopped\".  It started  happening after I had to replace the batter.  This was the 2nd replacement battery I've had to install.  I had the battery replaced in March, 2025 at my honda dealer, and before I even got home I started getting the messages.  Sometimes, the infotainment system may come back, other times, it does not come back.  If I pull over, shut the car down, wait a few mintues, open the door and then  close the door, it may come back when I start the car up again. I took it to the dealer - they could not figure out the problem and said that maybe replacing the tuner for 1600 would help, but they would not guarantee it. I've contact American Honda and lodged  a complaint in June 2025  but so far it has not even been assigned to a manager.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11686007,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2025","dateComplaintFiled":"09/09/2025","vin":"5FNYF6H95LB","components":"ENGINE","summary":"Engine auto off at an intersection. Would not restart. Burned up starter. Towed to Honda dealership. Rod bearing spun causing catastrophic damage to engine. Honda Care Extended warranty is covering at least part of the cost to replace either the shortblock, or possibly replace entire engine. No decision on which just yet.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11685430,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2025","dateComplaintFiled":"09/06/2025","vin":"5FNYF6H16LB","components":"POWER TRAIN","summary":"Last time I changed my oil I had bronze colored flakes of metal in my oil. It looked like parts of the main connecting rod bearing material. No running problems YET, but will likely fail soon. I've kept up on oil changes every 5-7K. 89K on vehicle. Please do something about a full recall on this issue and include this report into the affected VINs.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11685006,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2025","dateComplaintFiled":"09/04/2025","vin":"5FNYF6H03LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"While stopped at red light the auto off feature engaged and the car stalled out when restarting. This has happened multiple times since buying the vehicle","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11685007,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"09/04/2025","vin":"5FNYF6H03LB","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The LKAS camera stopped working and it won\u2019t allow any of the connected systems to operate including ACC, emergency brake assist, cruise control, etc.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11685039,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2025","dateComplaintFiled":"09/04/2025","vin":"5FNYF6H30LB","components":"UNKNOWN OR OTHER","summary":"I am the original owner of my Honda Pilot and have always taken the vehicle to Honda dealerships for all scheduled maintenance and service. On [XXX], I noticed the air conditioning was blowing only warm air, with no cold air at all. I scheduled an appointment at Germain Honda in Beavercreek, Ohio, where the vehicle was inspected on July 28, 2025. I was informed that the A/C system had suffered what is often called \u201cA/C black death\u201d and that the entire A/C system would need replacement at a cost of $6,753.93. I was also told that no parts were available and that I would be contacted when they became available. I have not been contacted since.  When I asked why this happened, I was told it was rare and that I was just unlucky. However, my own research has shown that many Honda Pilot owners (and likely Ridgeline owners as well) have experienced the same failure, sometimes repeatedly, even after dealer repairs. Honda has issued recalls and extended warranties for A/C failures in other models such as the Civic and CR-V, but not for the Pilot, despite widespread reports.  This is a serious safety issue. Where I live, July and August were extremely hot. The lack of A/C made the vehicle unsafe to operate, as every year children and pets tragically die in overheated vehicles. Driving without functional A/C in extreme heat creates a health hazard for families. I was unable to use my vehicle at all during these peak summer months.  My Pilot has fewer than 100,000 miles, has been well maintained, and should not have suffered a complete A/C system failure this early in its life. Honda has clearly known about systemic A/C issues in multiple models yet has not taken responsibility for Pilot owners.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11684380,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2025","dateComplaintFiled":"09/02/2025","vin":"5FNYF5H51LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE","summary":"All safety features on the dashboard have lit up all are constantly on. Honda America states no open recall, I see many forums for Honda owners having this issue that also impacts safety","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11684147,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/28/2025","dateComplaintFiled":"08/31/2025","vin":"5FNYF5H3XLB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I own a 2020 Honda Pilot EX with approximately 58,000 miles.  Every time I drive on two-lane roads, I receive a bright orange \u201cBrake\u201d warning from the Automatic Emergency Braking system when vehicles in the opposite lane are passing by. The system falsely detects an imminent collision, even though the oncoming vehicles are safely in their lane.  The system then applies the brakes unnecessarily. Most of the time it brakes mildly, but on at least two occasions it has braked very hard, causing the vehicle behind me to nearly rear-end my car. This creates a significant and dangerous situation, as it could easily cause an accident.  I now have to disable the automatic braking system every time I drive. During my last drive, after disabling the system, I received a warning message stating: \u201cABS Failure \u2014 Take to Dealer.\u201d  I have also experienced dangerous behavior from the Lane Departure Warning/Assist system. When exiting the freeway, if the lane lines disappear or become unclear, the vehicle has slammed on the brakes suddenly. On one occasion, this caused me severe whiplash. Thankfully, I was alone in the car \u2014 if my young children had been passengers, they could have suffered serious neck injuries.  I have taken the vehicle to the Honda dealer and independent mechanics. Each time, they have only cleared the codes and told me it was due to \u201cdirty sensors.\u201d The warnings and braking issues, however, keep coming back.  This issue is persistent, reproducible, and unsafe. The Automatic Emergency Braking, Lane Departure, and ABS systems are not functioning properly and create a real danger to myself, my passengers, and other drivers on the road.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11683598,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"08/28/2025","vin":"5FNYF5H3XLB","components":"ENGINE","summary":"Rough Shifting at lower speeds when accelerating and deceleration. Very hard jerk while driving with family in the car. Hard jerk happened occasionally and produces no codes. Dealer and mechanic say they can't do anything without codes.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11683674,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"08/28/2025","vin":"5FNYF6H5XLB","components":"ENGINE","summary":"I have a 2020 Honda Pilot (VIN [XXX] ) and have experienced RPM fluctuations when trying to maintain speed.  I'm concerned these issues may be related to ODI investigation PE25008 and further use of my vehicle without having it inspected may result in a crash, fire and/or complete engine failure.  The engine has not operated smoothly for months, and my mechanic has not been able to figure out why.  It feels like the engine is struggling to maintain a steady RPM, leading to bouncing or surging in power.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11683081,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"08/26/2025","vin":"5FNYF5H63LB","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"Since purchasing the vehicle there was a leak under the driver's side console after heavy rains. After multiple trips to the dealer they directed us to replace the windshield.  We did so (under protest). The leak still existed. The dealership determined that there was a gap at the A pillar.  We worry that this is related to the Sturcture recall about missing welds. Honda will not admit to any issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11682289,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/19/2025","dateComplaintFiled":"08/21/2025","vin":"5FNYF5H33LB","components":"AIR BAGS","summary":"Front airbags did not deploy during a head on collision and rollover crash","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11681771,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2025","dateComplaintFiled":"08/20/2025","vin":"5FNYF6H51LB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"The dashboard looks like a christmas tree all the brake lights are on, I googled this and its supposedly a known issues.  I'm not sure if the brakes are safe or not.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11681912,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2025","dateComplaintFiled":"08/20/2025","vin":"5FNYF6H50LB","components":"ENGINE","summary":"The bearings went out on cylinder number 5. The engine is torn down at the present time at the dealership. There was no warning. It is our understanding that other 3.5 l engines   have had this happen. Our vehicle just wasn\u2019t included in this recall. I think the recall needs expanded.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11676458,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2025","dateComplaintFiled":"07/27/2025","vin":"5FNYF6H75LB","components":"ELECTRICAL SYSTEM","summary":"Car intermittently won\u2019t start due to insufficient battery charge. Jump starting will start the car. Dealership testing of battery and charging system determined no issues. However, issue reoccurs. Suspect charging doesn\u2019t occur until battery reaches a minimum voltage level which is currently set too low. Safety issue in that car starting is unreliable.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11674721,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"07/19/2025","vin":"5FNYF6H03LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The idle engine turn back on feature has not turned on several times. It has happened a couple of times upon turning it back on after a complete turn off in a parking lot. Also, it has happened in traffic at a stop light on busy roads where I was sitting there dead stopped in the road unable to get the car started. Another time, it did not turn back on as I was pulling out of my neighborhood and we almost got hit because of it. The battery seems to be involved and seems to have to recharge for a few minutes and then it will turn back on. I've called 911 to help me get out of the road, have taken out the battery and put it back, and had it checked at the dealership. I have to remember to use the button that turns off the idle engine turn off feature or it will happen. It doesn't have any pattern or reason to it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11674773,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2021","dateComplaintFiled":"07/19/2025","vin":"5FNYF5H95LB","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"I\u2019m reaching out regarding a persistent and hazardous issue with the Auto Stop/Start function on my vehicle. The system routinely fails when stopping at lights and stop signs, causing the engine to shut off and not restart. On several occasions, the vehicle has shut off while in motion\u2014on highways, at intersections, and in the middle of roadways\u2014putting me and others at serious risk.  I brought the vehicle to John Eagle Honda of Dallas on Wednesday, June 5, 2024. The dealership diagnosed two recall-related issues (Recall #23-008 and #21-012), temporarily resolving the problem. However, the failure returned just five days later and has persisted ever since.  I purchased the vehicle in May 2020, practically new from the dealership. This issue began roughly a year after purchase and has only escalated.  I\u2019m requesting further review and a permanent resolution, as this continues to be a severe safety hazard.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11674614,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2025","dateComplaintFiled":"07/18/2025","vin":"5FNYF6H06LB","components":"ENGINE","summary":"Vehicle auto start / stop system intermittently will not restart the engine after turning off at a stop.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11674186,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2025","dateComplaintFiled":"07/17/2025","vin":"5FNYF6H56LB","components":"ELECTRICAL SYSTEM","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? When calling the dealer they believe it is the \u201cSmart Control unit.\u201d How was your safety or the safety of others put at risk? My vehicle will not start most of the time\u2026leaving me stranded when I have to go anywhere and I have to get out to take the battery terminal off and back on just to try to reset it long enough for it to try to start.  Has the problem been reproduced or confirmed by a dealer or independent service center? No, from my understanding of reading other people having the same problem Honda knows it is a common issue and has not done anything about it. The dealer wants paid to do an inspection. I do not have the money they are asking for. I know inspections aren\u2019t very expensive but most people (myself included) can\u2019t afford even a simple inspection. Just to pay for the car takes all I have.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? At first I noticed my car alarm would go off randomly and originally thought my doors weren\u2019t being shut all the way however after making sure all doors were in fact shut it still went off. I was at work that night and had to keep going out to turn my alarm off\u2026the next morning I go in to start my car and leave and it had trouble starting saying \u201ckeyless start system problem\u201d after finally getting it started I drove to the gas station to get gas and turned off the engine as I was walking away I heard cracking noises and my car making the ding noise it makes when you turn it on ACC mode. When I came back to the car all the lights on the dash, radio screen, headlights, tail lights, and mirror lights (the ones that light up when a car is close) were flashing like crazy and still heard the crackling noise.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11674106,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2025","dateComplaintFiled":"07/16/2025","vin":"5FNYF6H75LB","components":"POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2020 Honda Pilot. The contact stated while driving 20 MPH, the vehicle shifted into park independently. Several unknown warning lights were illuminated. The contact stated that while restarting the vehicle, the vehicle hesitated to restart for approximately 90-seconds, and then operated as intended. The vehicle was towed to a dealer where was it diagnosed, and the dealer determined that the the front camera needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure, and informed the contact that the failure was not covered under warranty. The approximate failure mileage was 78,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11673329,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2025","dateComplaintFiled":"07/14/2025","vin":"5FNYF6H57LB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle started to lose automotive power, and failed to return to normal operation. The contact stated that several unknown warning lights were illuminated. The vehicle remained at the residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11673071,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2025","dateComplaintFiled":"07/12/2025","vin":"5FNYF6H98LB","components":"ENGINE","summary":"Engine stall while at stop light.  This happens probably 1 every 50 times","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11672132,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2025","dateComplaintFiled":"07/09/2025","vin":"5FNYF6H95LB","components":"ENGINE","summary":"my car shut off at red light and wont restart .Even though i had it repaired under the recall.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11670297,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2024","dateComplaintFiled":"06/30/2025","vin":"5FNYF5H50LB","components":"UNKNOWN OR OTHER","summary":"complaint of water leak from the front windshield, water leaks into the front floorboard.  It is a known 2023 Honda Pilot issue dated 5.18.23, but the 2020 has the same leak","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11669660,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2021","dateComplaintFiled":"06/27/2025","vin":"5FNYF6H69LB","components":"ELECTRICAL SYSTEM","summary":"In April 2021 Honda issued a warranty extension due to loose connection in the MOSTbus network causing. Popping or crackling and Network Loss. My vehicle was checked and nothing done. Then in  2023 recall-Due to improperly designed and manufactured connectors, the Media-oriented system transport (MOST) communication coaxial cable counter may have a poor connection. My car was taken in for this recall and this \u201crepair\u201d had not been resolved.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11668767,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2025","dateComplaintFiled":"06/23/2025","vin":"5FNYF6H5XLB","components":"FUEL/PROPULSION SYSTEM","summary":"My car was fine.   I was driving fine and then I pulled out of my neighborhood and all of a sudden my check engine light started blinking and my car was hesitating and jumping. I pulled over for 10 minutes with the car turned off and then it was fine. It did something similar once before a week prior but I thought it was a one time thing. There are recalls for fuel injectors on the year prior honda pilots. And the mechanic shop said that\u2019s what they would replace when they looked at it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11666031,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2025","dateComplaintFiled":"06/10/2025","vin":"5FNYF6H06LB","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"No incident. Turned my car on and the ACC, LKAS, Collision mitigation and brake system lights all are amber.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11665671,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2025","dateComplaintFiled":"06/08/2025","vin":"5FNYF6H6XLB","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"All the associated warnings are on dash, diagnosed at local Honda dealership with code u 3006-16. Advised multi camera failure and requested $1600 to repair. Immediate after I am now getting a transmission warning problem on dash.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11663917,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"05/30/2025","vin":"5FNYF6H59LB","components":"EXTERIOR LIGHTING","summary":"I am writing to formally report a safety concern related to a recent maintenance issue on my Honda vehicle. Approximately one month ago, I had my vehicle serviced to address an issue with the rear tailgate lighting. Although the issue was supposedly repaired, I discovered during nighttime driving that the tailgate lights were still not functioning properly.  Despite the headlights being on, the rear tailgate lighting failed to illuminate, creating a serious safety hazard. I was nearly involved in a rear-end collision with a truck due to this malfunction. Upon stopping and inspecting the vehicle, I confirmed that the tailgate lights were not working as intended.  This problem raises serious concerns, especially considering the dealership performed a multi-point inspection at the time of service. The malfunction was not detected or corrected adequately. Additionally, I question the reliability of these inspections, as there have been inconsistencies in their findings. For example, one inspection indicated that my brakes were fine, but just three weeks later, another inspection claimed they required replacement.  The main issue, however, is that the tailgate lights were supposedly repaired but were not correctly configured to turn on automatically with the headlights. This oversight directly jeopardized my safety and the safety of others on the road.  I respectfully request that NHTSA investigate this matter and determine whether there is a broader issue with the repair or inspection protocols being followed by Honda service centers, particularly regarding rear lighting systems and multi-point inspections.  Thank you for your attention to this urgent safety concern.  Sincerely, [XXX]  [XXX]  [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11659924,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2025","dateComplaintFiled":"05/09/2025","vin":"5FNYF6H50LB","components":"SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Several system failures relates to a faulty multipurpose camera used by the Honda Sensing system from collision avoidance, adaptive cruise control and land keeping assist. Multipurpose camera premature failure leads to loss of several safety features.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11657374,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2025","dateComplaintFiled":"04/28/2025","vin":"5FNYF6H59LB","components":"ENGINE","summary":"My 2020 Honda Pilot has 53k miles on it. I have have the vehicle for 8ths and 8k miles. The vehicle engine light suddenly began flashing and the vehicle began running rough. A loud knocking sound was coming from the engine when accelerating. The vehicle was taken to a Honda dealer and analyzed. The testing showed that the camshaft and cylinder #2 rod bearing was damaged to the point of the engine needing replacement. Upon research of the problem and damage found by the dealer, it matches a major issue found on many Honda's and Accura's. A manufacturing defect in the crankshaft leads to excessive wear and failure of the connecting rod bearings. This problem can cause the engine to suddenly seize or fail. Honda is currently refusing to cover the repair cost because the VIN of my vehicle isn't on the recall list.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11656438,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2025","dateComplaintFiled":"04/23/2025","vin":"5FNYF6H5XLB","components":"STEERING","summary":"Loud clicking noise when turning/steering at low speeds.  Problem has been worsening over past several months.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11655583,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2025","dateComplaintFiled":"04/19/2025","vin":"5FNYF5H9XLB","components":"UNKNOWN OR OTHER","summary":"Crackling sounds coming from the front of the car similar to the original recall in 2020 and the front digital panel is not functioning and shutting down endangering the drive by not displaying information. My recall was cleared but the malfunction seems to have returned.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11655622,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2025","dateComplaintFiled":"04/19/2025","vin":"5FNYF6H60LB","components":"ELECTRICAL SYSTEM","summary":"The infotainment screen is turning off and says \u201cNetwork Communication Lost. MOST Net Off\u201d. This means the infotainment screen goes black, often for long periods before it cycles back on, making it difficult to use Navigation and the screen for reverse camera.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11654936,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2025","dateComplaintFiled":"04/16/2025","vin":"5FNYF6H37LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Turned car on one day and warning lights on dash. ACC problem, Collision mitigation system problem, road departure mitigation problem, LKAS, Auto high beam, CMBS problem. Prior there were no issues  Took car to dealership and they determined its the forward looking camera U3000-49, see uploaded file.  The front camera has failed without incident, windshield isn't damaged, windshield has not been replaced. When it malfunctions and myself or family are relying on this feature it becomes a safety issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11653687,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2025","dateComplaintFiled":"04/09/2025","vin":"5FNYF6H5XLB","components":"ELECTRICAL SYSTEM","summary":"\u2022What component or system failed or malfunctioned, and is it available for inspection upon request? The \u201csmart\u201d control module, part# 38320-TG7-L112-M1 was removed and inspected; obvious incomplete conformation coverage was discovered along with significant dendritic growth on an uncovered IC. Proper cleaning of the board alleviated the issue \u2013 for the time being at any rate. I am including pictures of the board and growth that clearly show this defect and its related consequences, but I can provide the part for inspection if it\u2019s feasible timewise and if I haven\u2019t sold the vehicle by that point. \u2022How was your safety or the safety of others put at risk? The vehicle was rendered completely and utterly inoperable by this condition and additionally necessitated the removal of the battery to keep the car alarm from triggering randomly. If this condition manifests itself at the wrong time it could easily create a dangerous situation for myself, my family and others. \u2022Has the problem been reproduced or confirmed by a dealer or independent service center? The diagnosis, research, documentation and associated repair were performed by an independent service technician. \u2022Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This problem was reported to Honda USA in late March of 2025; no acceptable recourse was provided or offered. \u2022Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. On Friday March 21st at approx. 6PM, the car alarm was triggered with no interaction whatsoever after the vehicle had sat for several hours. After disconnecting the battery for over an hour the problem immediately returned upon reconnection along with flashing dash & interior lights and clicking relays and/or components.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11653171,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2025","dateComplaintFiled":"04/07/2025","vin":"5FNYF6H50LB","components":"ENGINE","summary":"Our 2020 Honda Pilot has 96,000 miles on it.  We were traveling on the interstate and the engine light came on and an immediate grinding and knocking sound was heard.  We pulled over on an exit ramp.  We called AAA and had the vehicle towed 35 miles to the nearest city.  The vehicle was determined to have a connecting rod bearing failure that required the engine to be replaced.  I understand there is a potential recall for this issue for Honda vehicles, that includes the 2020 Honda Pilot.  I wanted to provide this information to support the NHTSA's findings that there are issues with this engine that should not occur.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652722,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2024","dateComplaintFiled":"04/04/2025","vin":"5FNYF6H91LB","components":"FUEL SYSTEM, GASOLINE,POWER TRAIN","summary":"The contact owns a 2020 Honda Pilot. The contact stated while driving at various speeds, the vehicle stalled in the middle of the road. The vehicle was able to restart after several attempts. The vehicle was driven to the residence. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and the vehicle was taken to the dealer, where the recall repair was performed. The contact stated that the failure ceased; however, the message \"Emissions Problems\" was displayed, and the AWD warning light was illuminated. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,300.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652769,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2025","dateComplaintFiled":"04/04/2025","vin":"5FNYF5H19LB","components":"POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"1.)Transmission!! Problems such as Transmission fluid overheating, RPM's boggle up & down while on flat roads at steady speeds, cruise control wont stay activated, shaking or vibration while stopped and while driving. 2.) mine and my kids safety is at risk when we have to pull over to let the transmission cool and are on a busy interstate. It also risks us breaking down while we are traveling long distance and being stranded in the middle of nowhere.  3.) I had my vehicle worked on at a Honda dealer in the past 2 months for the shaking, but they did not resolve the shaking or cruise control issue. 4.) March 30th was the first time the Transmission fluid to hot warning has come up. The other symptoms listed above started in December of 24.  my vehicle isnt listed as a recall but everey symptom it list i have.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652774,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"04/04/2025","vin":"5FNYF5H19LB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"2020 Honda Pilot has acceleration issues also. I forgot to list it in my last post. loss of power is evident. shaking, cruise control won't stay engaged.  has trouble climbing incline roads. gas mileage is crap now.  the 2020 Pilots should absolutely be included in the recall.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651699,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2025","dateComplaintFiled":"03/31/2025","vin":"5FNYF6H55LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The ADAS camera had an internal failure, rendering all of the driver assistance features inoperable. The camera was the one that came from the car new. The old camera is available for inspection. The problem was observed by an independent repair shop. There were several warnings about the problem before the camera failure in the months before.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651767,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"03/31/2025","vin":"5FNYF5H65LB","components":"UNKNOWN OR OTHER,ENGINE","summary":"The auto start/stop on my car will cause my car to not restart when I\u2019m at a stoplight. This has happened multiple times. I have to remember to turn off the auto start/Stop function every time I get in the vehicle. It will shut my whole car down and take several seconds for me to be able to turn the car back on putting me at risk when I\u2019m stopped in traffic. It has happened multiple times since May 2024.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651888,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2025","dateComplaintFiled":"03/31/2025","vin":"5FNYF6H04LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The car's engine randomly stopped working and required jump start twice. Despite replacing the valve adjustment and battery, the problem persisted. The Honda dealer we approached did diagnostic testing twice, stated that it could be a problem with the car's Auto Idle Stop system, but did not offer a definitive solution.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11650498,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2025","dateComplaintFiled":"03/25/2025","vin":"5FNYF6H77LB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Honda Pilot. The contact stated that while reversing, the rearview camera was not functioning properly. The rear-view image was distorted, compromising the back over prevention system. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V431000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647064,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"03/07/2025","vin":"5FNYF6H50LB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The instrument panel blacks out and does not display critical information such as engine oil pressure radio goes out speedometer goes out rear camera goes out. There was a recall T89 but Honda says my VIN does not come up under the recall even though it is the same issue. This is an intermittent problem. Everything will be working and then while driving it blacks out. The black could last hours. Unable to get navigation. Then when it comes back on the panel light up with engine light warning brake warning low gas warning even though tank is full traction control light comes on These warning lights will come on and after a few minutes go out.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11645269,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2025","dateComplaintFiled":"02/27/2025","vin":"5FNYF6H68LB","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"2020 Honda Pilot Touring was purchased in CT at Honda of Stamford, May of 2023. I started having issues in July pertaining to extreme dust coming into the cabin causing my children and myself asthma conditions to worsen. I took the car to the dealer and they blew out something connected with the system. I than started having issues with the radio system and large popping sounds coming from it. The dealer didn't check this for me. The car also brakes on it's own while driving without warning and nothing is in front of me. The dealer didn't check this. On [XXX] the dashboard lite up with a lot of error messages and the car brake light was on. The car would only go 20mph on the highway. The car was stuck in Greenwich, CT at my son school for 2 days until I got it towed to the dealer. On Feb24th the car was towed to the dealer. I was told the brake switch went out and needed replacement. I was charged 200.00. I picked the car up on Feb25th @1pm and the dealer claimed the repair was done. On [XXX]. I was traveling on the highway in Norwalk, CT and the dashboard lite up with the same errors and he brakes did the same thing and the car was hard to steering. I took it back to the dealer and was told 3 other things was wrong with the car. Code-C0040-62 Brake lamp switch failure stuck. U3000-49 Multi purpose camerawave radar internal electronic failure. B2A60-97. Tech reset camera and the system still gave failure codes. The dealer confirmed the issues, but refused to give me a replacement. I had a DMV investigation and the out was to refund me for the conveyance fee the dealer lied about on the contract. I was also refunded for vin etching the dealer lied about on the contract and refunded for Honda Care. I was in the car with my children when the brake issue happened both times and it was scary. The car was never inspected before it was sold to me. I also never received several documents from the dealership required by CT state law. I left the car.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11645410,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2025","dateComplaintFiled":"02/27/2025","vin":"5FNYF6H95LB","components":"ENGINE","summary":"[XXX]: While driving on [XXX] in Pennsylvania, my check engine light illuminated in a tight construction zone with jersey barriers & speed limit of 55 mph during inclement weather. I chose to remain behind a tractor trailer driving under the speed limit for the remainder of the construction zone approximately 1 mile. Once out of the construction zone, I attempted to pass the truck in front of me; however, when I moved into the passing lane, my vehicle would not accelerate to pass the truck placing myself and my 2 children in danger on [XXX] in inclement weather. Fortunately, I was able to safely return to the travel lane & then exited at the next exit which was about 2 miles away. I proceeded to a pull off right after the exit ramp & called my spouse. When he arrived, we decided to attempt to drive the vehicle home an alternate route; however, while driving about 2-3 miles the check engine light remained on & I was not able to accelerate beyond 35 mph. We decided to pull into our HS parking lot where I shut off my car for about 5 minutes. When the vehicle was restarted, the check engine light was no longer on, so we drove around the parking lot & the vehicle appeared to be operating normally allowing acceleration to occur, so we attempted to return home. While driving about 3 miles, the check engine light once again displayed as well as  a series of other warnings.  The vehicle began to shake and various noises were produced from the front end of the vehicle including what sounded like metal on metal grinding. ASAP, I proceeded to a parking lot to ensure safety for myself & children to stop the car and have it towed to a local mechanic, then to a Honda Dealership. After initial diagnostics, we were informed our engine failed & needed replaced due to what they suspected was a connecting rod bearing issue. Our engine is currently being replaced, but we informed them we wanted the defective engine held to be available for inspection for this investigation.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644649,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2025","dateComplaintFiled":"02/24/2025","vin":"5FNYF6H68LB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Honda Pilot. The contact stated that upon arriving at the destination and attempting to reverse into a parking space, the transmission failed to shift into reverse even though the gear shifter was in reverse. The vehicle failed to shift back into drive, prompting the contact to turn off and restart the vehicle. After restarting the vehicle, the vehicle returned to normal functionality and the contact continued driving the vehicle. While driving at an undisclosed speed, the vehicle inadvertently lost motive power and was unable to accelerate above 20 MPH. The contact was able to reach her destination and turned the vehicle off, after which the vehicle was unable to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the brake switch and possibly other faults with the electrical system. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 52,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11641242,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/03/2025","dateComplaintFiled":"02/07/2025","vin":"5FNYF5H31LB","components":"UNKNOWN OR OTHER","summary":"I pulled into a parking space at PAM Rehab hospital.  Pressed the brake to stop vehicle and it accelerated forward with passenger side wheel jumping over concrete bar and into bushes and driver side concrete bar stopped it from going into the retaining wall. All airbags deployed trapping me in vehicle. Vehicle remained running and I was able to put in park and turn off engine so nurse from rehab could get me out.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639945,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2022","dateComplaintFiled":"01/31/2025","vin":"5FNYF5H57LB","components":"STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact stated that the vehicle was jerking while attempting to accelerate. The vehicle was taken to the dealer who diagnosed the vehicle with fuel injector failure. The fuel injector was replaced. The contact stated that the emissions light illuminated after the repair. The vehicle was taken to AutoZone who diagnosed that the catalytic convertor had failed and needed to be replaced. The vehicle was taken to the dealer and the catalytic convertor failure was confirmed. The catalytic converter was replaced. The emissions light was then blinking consistently with the TPMS, power steering, and other unknown warning lights intermittently illuminated. The contact stated that the vehicle was shaking abnormally while idling. The dealer was contacted, and an appointment was scheduled. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639426,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2024","dateComplaintFiled":"01/29/2025","vin":"5FNYF6H94LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The engine stalled when I did not disable idle-stop. When I slowed down and stopped my Pilot 2020 due to traffic or traffic lights, the idle-stop activated. The engine was then stalled occasionally and the system requested me to step the brake and push start button to restart my Pilot. However, when I tried to restart it, the battery warning sign lit up and it made restart  unsuccessful. I will then have to wait for a minute or two and tried again.    I found this problem a few months after I bought my Pilot 2020 and I had reported the problem to my Paul Miller Honda service at West Caldwell, NJ. Honda service identified the problem but they do not know what is the exact cause of the symptom and suspect faulty battery. Honda service helped me to change batteries several times already and last time was Dec 10, 2024.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638692,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"01/27/2025","vin":"5FNYF5H57LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Upon startup I frequently get the following warnings:  -Collision Mitigation System Problem -Road Departure Mitigation System Problem -Adaptive Cruise Control Problem -Lane Keeping Assist Problem -Braking System Error  All mechanical systems work fine but cruise control and all of the \u201csmart\u201d safety features don\u2019t work.   A simple google search will show hundreds of owners experiencing the same problem with this generation as well as Odysseys that likely use the same system.   Dealers want $1700-$2000 to replace the forward facing camera. However, this is clearly a defective part from Honda and they need to recall and fix it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637830,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/22/2025","vin":"5FNYF6H57LB","components":"UNKNOWN OR OTHER","summary":"The sun roof shattered without provocation while driving in the interstate. Glass showered in the cabin to the driver, front passenger and floor in the back seat.  Temp outside was between 55-57F. Inside cabin heat in system was at 69F. Seat warmer were on. It was raining at the time of incident between 2:30-3:15pm.  I (driver) was very shaken by incident but did not lost control of steering. Initially could not correlate explosion like sound to location. Thought it was in rear of car but upon feeling rain and recognition of glass in the cabin realized it was the sunroof. Vehicle was at around 60-65mph in 70mph. This is memorable as GPS send notification of speed checks on zone prior to incident. Car in front was very far ( more than 10 car lengths) in two lane road. Car in rear was also at about 2 car lengths. Not reported to insurance as deductible is higher than cost of repair. Did not reported to police as no other vehicle involved and no loss of vehicle control.  Definitely a safety risk. Both passengers were wearing glasses, and long sleeves due to weather and glass was all over driver and Passeger. Explosion sound was terrifying and unsettling.  No warning lights or sounds noted prior to the incident. Car had been driven the day before.  Car is always stored in garage. This was first drive of day for car.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637020,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"01/20/2025","vin":"5FNYF6H5XLB","components":"FORWARD COLLISION AVOIDANCE","summary":"I am a retired car dealer and have driven hundreds of different cars but have never had this happen before and Honda tells me it is normal which I know is not the case! when I am driving on any kind of road flat or hilly when opposing traffic is on coming, the yellow light flashes and beeps and occasionally the steering wheel also vibrates. this false warning light indicating an impending head on collision is unsafe and not how the car is designed to work. my belief as a a retired honda dealer ( 1982- 2020) is that Honda does not know how to fix it and says that it is normal so they do not have to fix. please make them fix this serious flaw so that we can drive our 2020 Honda's with out this false warning light. Honda knows they have a problem! sincerely [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11635795,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2025","dateComplaintFiled":"01/14/2025","vin":"5FNYF6H56LB","components":"POWER TRAIN","summary":"This vehicle has shown juddering and difficulty with shifting gears, especially on an incline, although it RPMs will speed up and slow down even while traveling on a flat road at a consistent speed.  The Honda dealership stated that the course of action is to drain and fill the transmission 3 times to the tune of $550+ and Honda Corporate claims this is \"Routine Maintenance\", which it is not.  I have an extended warranty which would cover the torque converter but will not cover this fluid.  As many other posts have indicated, this is not an issue limited to the 2016-2019 Pilots, but that it extends to 2020s as well.  Continuing to escalate this with Honda Corporate, and will pull in my state's Attorney General for these unfair practices of lack of warranty coverage for a known issue that is due to manufacturing.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11635356,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"01/10/2025","vin":"5FNYF5H19LB","components":"STEERING","summary":"My 2020 Honda Pilot steering wheel locks or sticks while driving,  which terrifies me.  After researching the problem online,  I found that 2020 Honda vehicles have been recalled due to a manufacturing defect in the steering gearbox assembly.   My vehicle is NOT on the list.  Please advise.   Thank you!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11634925,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"01/08/2025","vin":"5FNYF6H56LB","components":"ENGINE","summary":"We were driving down [XXX] in Columbus, Ohio and the cars started to lose power and felt a explosion or slip, right after all the dash board warning lights came on and oil light stating no oil, as I pulled over you could see tire width of oil 1/2 mile down the interstate and showing where I pulled and engine has seized up, I turned engine off , all lights stayed on and dash board, and engine was smoking bad, I got out until help arrived. husband opened hood and oil was everywhere, and car would not start.  It was towed to Honda Dublin, Ohio and they inspected. Stated the engine had a hole in it and rod bearing had overheated and shot out of the block destroying the engine. WHY ARE THERE NO RECALLS. THIS CAR IS A 2020 UNDER $100K NOTHING WAS WITH IT AND STILL OWE $18K YET CAN'T BE DRIVEN. HAS THERE BEEN ANY SOLUTIONS? [XXX]  if anyone else has experienced this please email me on what the end result was please. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11634380,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"01/06/2025","vin":"5FNYF5H54LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11634403,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2024","dateComplaintFiled":"01/06/2025","vin":"5FNYF6H72LB","components":"POWER TRAIN","summary":"The contact owns a 2020 Honda Pilot. The contact stated that while his wife was driving 30 MPH, several unknown warning lights flashed on the instrument panel and the vehicle went into LIMP Mode. The contact stated that the message \"Pull Over When Safe\" was then displayed and the contact's wife pulled over, restarted the vehicle, and drove to the residence. The following day, the vehicle was taken to a dealer who discovered a misalignment between the 4th and 5th gear, causing the transmission failure. The contact took the vehicle to an independent mechanic where the transmission was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11634428,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/06/2025","vin":"5FNYF5H55LB","components":"FUEL/PROPULSION SYSTEM","summary":"My issue is with existing recalls of the following: 23V-431 & 23V-858 in that replacement parts are NOT readily available according to multiple phone calls to a local dealership. The dealership responded by placing one on a waiting call list. I\u2019ve owned this Honda Pilot over a year and have FIVE such notifications from Honda America. It is like they prefer I sell it or wreck it to get from under all these notices.   Does NHTSA have legal authority to fine or demand Honda America conform to build replacement parts in straight forward i.e., as soon as possible.   The vehicle surges up and back when climbing hills or attempting to pass. It is very disconcerting at the least or dangerous at worst. I will appreciate any help NHTSA can provide to get more fuel pumps with proper impellers out quickly.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11633982,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"01/03/2025","vin":"5FNYF5H55LB","components":"FUEL SYSTEM, GASOLINE,POWER TRAIN","summary":"The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled; the vehicle returned to normal operation several minutes after the failure had occurred. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission fluid needed to be flushed and refilled. The vehicle was repaired; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 35,987. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11632721,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2024","dateComplaintFiled":"12/27/2024","vin":"5FNYF6H56LB","components":"ENGINE","summary":"Honda Pilot AWD EX-L 2020  Engine Failure Incident Report October 5, 2024 Check Engine light went on 294 IL Tollway while traveling in left lane. Began to feel a slowing of the vehicle and just a wrong feeling, proceeded to move towards right lane in busy traffic and ~0.5 to 0.75 miles later check engine light started flashing as we proceeded to exit. Planned to make it to rest area or tollbooth but felt it was too far away; check engine light flashing, pulled over to shoulder short of the tollbooth. Shut down all extraneous items (radio, A/C) and pushed the ignition button to turn off vehicle. Could hear some clanking sounds (which we have later researched and found audio/video of mechanics speaking about oil pump failure and loud clanking sounds, which was exactly what we heard).Vehicle didn\u2019t seem to respond (not shutting off), pushed button again and now several red light warnings popped up in succession, these are the ones I recall seeing: (Oil pressure low and Low oil), I believe there were others, but they were cycling fast and didn\u2019t put them to memory, but clearly the codes had been unleashed. Pushed button again and engine shut down. Opened hood and checked oil and did see oil on the dipstick (though level was not clear, seemed to have oil on upper and lower part of reading area, but not in the middle); Called dealer and agreed sounded like an oil pump failure, which in theory could mean there is still plenty of oil in the engine and moving to a safe location. Attempted to start engine again and it struggled and didn\u2019t really start, had a clanking sound again, so hit the button to shut it off for good; and called for tow. Diagnosed with engine failure, quoted replacement $16k, negotiated after documentation and provided good will from Honda with deductible out of pocket $4917.75. Upon posting of investigation now approaching Honda Corporate for reimbursement request.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11630602,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2024","dateComplaintFiled":"12/13/2024","vin":"5FNYF6H59LB","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"The Honda Pilot radio center includes the back-up camera and also Apple-Play used for navigation.  This system was subject to a recall earlier when the radio would crackle and then the info center would lose power on an intermittent basis.  A recall was performed, and a cable was replaced.  That seems to have fixed the loud crackle issue, but I still have an intermittent problem with the info center losing power.  The dealer told me to contact Honda.  Honda told me it is a dealer decision to charge for troubleshooting and diagnostics.  Meanwhile this is a safety issue especially when backing up and while driving because I lose my GPS map.  Honda has not fixed the earlier problem, and the dealer will not do anything without getting paid for their efforts (which seems reasonable).","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11630325,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"12/12/2024","vin":"5FNYF5H35LB","components":"ENGINE","summary":"Engine developed a knocking, then started to sputter and ultimately stalled.  No codes showed. Sent to dealership, they said I need a new engine, but could not tell me why.  Again No codes drove car for 1 day, engine completely failed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11629004,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"12/05/2024","vin":"5FNYF5H37LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly decelerated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 55,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11629138,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/05/2024","vin":"5FNYF6H67LB","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Monocular Camera electronic Failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11627728,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2024","dateComplaintFiled":"11/27/2024","vin":"5FNYF6H55LB","components":"ENGINE","summary":"Piston rod blew out the side of the motor, was checked out at the Honda Dealership. My young daughter and friend were driving when it happened, which could have been bad. Dealer confirmed motor blown. I'm not sure if this was inspected by the manufacturer, but the dealer looked at it. There was no warning whatsoever prior to motor blowing.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11627332,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/03/2024","dateComplaintFiled":"11/25/2024","vin":"5FNYF5H34LB","components":"POWER TRAIN","summary":"The contact owns a 2020 Honda Pilot. The contact stated that after shifting into reverse to reverse out of the driveway, the contact had forgotten an item on the outside of the vehicle; the contact opened the door; however, while reaching outside the vehicle to retrieve the item, the contact released the brake pedal unintendedly and the vehicle rolled backwards, causing the contact to fall out of the vehicle. The contact stated that the vehicle continued rolling backwards and struck the sidewalk and the neighbor\u2019s garden wall. The contact stated that the vehicle then rolled forwards and rolled over the right feet to the right shoulder of her body and then struck the garage door and garage door frame to her residence and came to a stop. There were damages to the garage door and garage door frame. The contact became immobilized and yelled for help and a neighbor ran over to assist. The contact stated that the neighbor had a difficulty in shifting to park and turning off the vehicle. The vehicle was eventually shifted to park and the vehicle was turned off. The air bags did not deploy. The contact was taken to urgent care by her mother for X-rays. The contact suffered no broken bones but did sustain mild bruising to the right side of the body. A Police report was not filed. The manufacturer was notified of the failure and a case was filed. The vehicle was not diagnosed. The failure mileage was approximately 15,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11625857,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2024","dateComplaintFiled":"11/18/2024","vin":"5FNYF6H5XLB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Every week or two, sometimes multiple times in same week, the 2020 honda pilot would turn on randomly in accessory mode where headlights would come on and/or infotainment/radio would come up, or alarm/horns would go on by themselves.  Often in the middle of the night when car was in a garage.  Sometimes during the day.  New vechicle battery was replaced 2 months earlier.  Batterries in key fobs were replace but issue continued.    Honda dealership diagnosed it as keyless access unit letting voltage through transistor waking ignition switch and recommended replacement of keyless access unit.  2020 pilot was 4 years old with 55,832 miles.  Appears to be a common issue/complaint on online forums with replacement of remote keyless access control unit.  Dealership replaced unit 19 days ago.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11625998,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2024","dateComplaintFiled":"11/18/2024","vin":"5FNYF5H51LB","components":"ENGINE","summary":"The vehicle had an engine bearing rod failure but was not included in the 23V-751 recall. The repair is covered under warranty but because there is no recall, I have to pay for car rental myself and the repair could take weeks to months.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11625770,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2024","dateComplaintFiled":"11/17/2024","vin":"5FNYF6H79LB","components":"ENGINE","summary":"Approaching a 4 way intersection and traffic lights.  I applied my brakes to stop as the light turned red.  With my right foot on the brake and the engine stopped while waiting for light to change.  When the light turned green, I took my foot off the brake and started to press the gas pedal to continue traveling out of the intersection.  The engine did not restart and I looked at the dash and saw my indicators were on and the transmission had gone into neutral mode.  I tried repeatedly to get the car to engage into drive mode with no success.  A 18 wheeler behind me started to lay on his horn to get me to move.  I tried to get my transmission to engage in drive again, then park but nothing happened.  I had no control.  I next put my hazard lights on.  The only thing I could think to do in this situation was to try to shut off the car by pressing the start/stop button.  All the cabin lights and indicators went dark.  I then prayed as the vehicles behind me and around me blared their horns and tried to get around me.  Thank God, when I pressed the start button I heard he engine start and my indicator lights came on and I was in park.  I pressed the drive mode and was finally able to get out of the busy intersection.  I continued on my way without any other problems.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11625019,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"11/13/2024","vin":"5FNYF5H35LB","components":"FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Vehicle struggles and jerks to keep speed between 1st and 2nd and 3rd gears and jerks trying to accelerate up until around 50 mph check engine light came on and off a few times and information center on car reports exhaust system problem and to take to a dealer, took to autozone to get codes read replaced part it said to replace but problem persisted light came back on took back to autozone same code showing different bay so I took vehicle to Honda dealer and had them do a diagnostic on it which they could not complete without me paying an extra 180.00 for a more in depth diagnostic I paid and they found the fuel injectors not functioning properly and said I need to replace them I declined Honda to do this and took it to a different shop myself to have it done where I trusted the mechanic had all the injectors replaced and same problem is still happening. The breaking assist comes on randomly while driving and hits breaks and shakes steering wheel while flashing (break) but there is nothing in front of me.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11623726,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"11/05/2024","vin":"5FNYF6H54LB","components":"ENGINE","summary":"Started experiencing engine hesitation while driving during May, 2024. Dealer refused to accept that it is not related to the Recall (2016-21 Pilot Fuel Pump Mtr Saf Recall Exp2 NHTSA Recall Number23V-858), instead suggested for a fuel injector cleanup. I ended up spending $500 because my wife and kids drive this vehicle, I want them to be safe. Now, the problem is occurring again after a 3 months. What should I do?","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11623371,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"11/04/2024","vin":"5FNYF5H53LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11621313,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2024","dateComplaintFiled":"10/22/2024","vin":"5FNYF5H38LB","components":"POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"2020 Honda Pilot with 80000 miles. A car i loved and had for over a year. I was driving from Florida to Texas. Everything was fine when I started. About 600 miles down  I was at 70 mph and had to go little faster to overtake a truck because the shoulder was too small and my lane is about merge in to truck lane. There were at-least 10 vehicles behind me. I hit the accelerator pedal all the way until it touched frame but the engine is not at all responding and slowly losing power. The lane I was in was about to merge in to truck lane. I had to hit brakes with vehicles behind me but some how i managed to not get hit by them. It could have gone worse.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11620279,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"10/17/2024","vin":"5FNYF5H33LB","components":"FUEL/PROPULSION SYSTEM","summary":"When driving down our street approximately 2 months ago, an error came up for an Emissions System Problem. Over the course of the next week, the car started showing several other error messages, and while driving the transmission felt jittery or like it would stutter while in 1st and 2nd gear. We brought the car to our local Honda dealership to have a recall fixed, and asked them about the issues while they had the car. They advised it was an issue with the fuel injectors but there was no recall for the 2020 Honda Pilot as of yet. I brought the car to an independent service center and they advised the same thing after running the codes and inspecting the vehicle. The vehicle is scheduled for the fuel injectors to be replaced later this week at the independent service center.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11620157,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2024","dateComplaintFiled":"10/16/2024","vin":"5FNYF6H60LB","components":"ENGINE","summary":"idle-stop system fails to restart the engine when I release the brake pedal, the vehicle inoperable and undriveable wherever it comes to a stop\u2014whether at a red light or stop sign, in the middle of a busy intersection, or on a highway entrance ramp.  I have to wait a minute of two before I can restart my vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11619113,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2024","dateComplaintFiled":"10/10/2024","vin":"5FNYF5H60LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11616549,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2024","dateComplaintFiled":"09/26/2024","vin":"5FNYF5H32LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Collision Mitigation System proble","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11616532,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2024","dateComplaintFiled":"09/25/2024","vin":"5FNYF6H60LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Car shuts off when going into idle when at a traffic stop or in traffic.  Does not restart.  Completely shuts off goes into neutral then park and have to press brake and start the car again.  Has happens 4 times in last 2 weeks.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11614348,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2024","dateComplaintFiled":"09/13/2024","vin":"5FNYF6H52LB","components":"FORWARD COLLISION AVOIDANCE","summary":"CMBS activates for no reason whatsoever. I can't even count how many times this vehicle has locked the brakes up and no cars anywhere near me at all. Like miles down the road. Honda said they can't replicate the issue. Well, it's going to be hard to replicate something that happens 4 or 5 times in a week by driving it 10 min down the road. This vehicle is going to get my family killed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11613495,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"09/09/2024","vin":"5FNYF6H39LB","components":"ENGINE","summary":"On August 12th, 2024, we were driving North on New Jersey Turnpike at 65mph surrounded by traffic when the vehicle suddenly and unexpectedly stalled (no dashboard warning lights or system messages prior, nor any signs while driving prior). The surrounding cars were unaware of this mechanical failure and thus it created an extremely dangerous situation for all on the highway. Fortunately, I was able to navigate safely to the side of the highway without incident.   Having towed it to the nearest Honda dealer, they diagnosed the root cause to be seized timing belt idler pulleys, causing the engine to lose timing and stall. This failure also resulted in damage to the cylinder heads, valves and associated components. While the dealer has repaired all of this damage under warranty, they have not adequately justified how or why these components failed extremely prematurely (4 year old vehicle with 35k miles). Additionally, Honda has not provided reimbursement for the resulting expenses incurred - hotel, rental car, towing, etc.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11612325,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"09/03/2024","vin":"5FNYF5H93LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the vehicle had to be turned off and remain stationary for several minutes before restarting the vehicle. In addition, the contact stated that the vehicle was almost in two crashes due to the failure. The contact stated that the failure began in April 2024; however, the failure had become persistent. The dealer was made aware of the failure. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11611685,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2024","dateComplaintFiled":"08/29/2024","vin":"5FNYF6H99LB","components":"FUEL/PROPULSION SYSTEM","summary":"In a December 2023 I learned of a recall NHTSA Recall Number23V-858 for my vehicle. The recall states that the fuel pump could stop functioning, thus putting my car at a safety risk for crashing. Honda states that we will have to wait for the parts so this can be repaired.  It is now a August 2024 and Honda still does not have the parts to repair this serious safety issue. 8 months later! I use my car daily and am very concerned about the possibility of a serious safety incident caused by Honda\u2019s lack of appropriate replacement parts. This not only puts my life at risk, but others who are driving near me if I crash because of this defective part.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11609778,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2024","dateComplaintFiled":"08/20/2024","vin":"5FNYF6H7XLB","components":"FUEL SYSTEM, GASOLINE,POWER TRAIN","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 45 MPH, several unknown warning lights illuminated, and the vehicle failed to respond as needed. The contact pulled over and turned off the vehicle. The contact was able to restart the vehicle. The contact stated that the failure was intermittent but had become a recurring failure. Additionally, the transmission warning light was illuminated, and the vehicle was jerking into gear and the vehicle hesitated before responding as needed. The vehicle was driven to a local dealer and was being diagnosed. The vehicle was not yet repaired. The failure mileage was approximately 81,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11609314,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"08/19/2024","vin":"5FNYF6H50LB","components":"POWER TRAIN","summary":"I am experiencing recurring issues with my vehicle that closely mirror the problems described in complaints with NHTSA IDs 11565876, 11490438, and 11489885.  In July 2023, while driving through an intersection after stopping at a traffic light, I heard a loud clunking noise. Over the next 45 minutes, I noticed at least six additional clunk sounds at low speeds. I took the vehicle to the dealership at 51,244 miles, where I was informed that the transmission fluid was both dark and low. The dealership inquired if I had used the vehicle for towing, despite there being no tow hitch assembly. They recommended a transmission flush service, but within 2 to 3 weeks, I began experiencing transmission juddering at constant speeds and harsh shifting during acceleration.  Despite multiple visits to the dealership, where I was advised that the vehicle needed time to \"re-learn\" driving patterns and that nothing was wrong, the issues persisted. Although the problem seemed to lessen, it reoccurred in 2024. At 73,656 miles, I returned to the dealership, where I was informed that the transmission fluid was once again dark and that the torque converter needed replacement.  Throughout the period before the 60K powertrain warranty expired, I was repeatedly told that there are known issues with the 6-speed transmissions and torque converters, but since no \"error codes\" were present, the dealership could not authorize a warranty repair. Now that the vehicle is out of warranty, I am being advised to replace the torque converter at my own expense.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11606619,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2024","dateComplaintFiled":"08/05/2024","vin":"5FNYF6H5XLB","components":"FUEL/PROPULSION SYSTEM","summary":"High pressure fuel pump stopped working.  Vehicle acceleration was impeded.  No warning lights/messages.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11605776,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2024","dateComplaintFiled":"08/01/2024","vin":"5FNYF6H04LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The car goes into neutral automatically when idle. It then needs to be shut down and restarted. This happens in traffic at a light or intersection. Although, I received the idle stop start recall software update the issue persists.  The dealer was unable to reproduce the issue and there were no codes when diagnosed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11605634,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2024","dateComplaintFiled":"07/31/2024","vin":"5FNYF6H64LB","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION","summary":"About a month ago my car started acting like it didn't want to restart at traffic lights when the auto idle kicked in.  One time to completely did not restart on a major highway and I had to completely turn the car off then back on again.  Then last week I tried to get into my car and multiple components had stopped working: my keyless entry, blind spot sensor, parking sensor, entertainment system, back up camera, lane keeping assist, etc.  I tried taking it to a mechanic and they could not figure out what the problem was.  I tried replacing the battery and the car is still stuck in this mode.  I have it at a dealership now and they are trying to determine what the problem is.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11604802,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2023","dateComplaintFiled":"07/26/2024","vin":"5FNYF6H65LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 40 MPH and accelerating to merge onto a highway, the vehicle lost motive power and stalled. The contact pulled off the highway and drove to the residence. The contact stated that the failure occurred several more times. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that a fuel sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact drove the vehicle to a different dealer who advised that the fuel pump was failing but that the part was not available to repair the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11602953,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2024","dateComplaintFiled":"07/17/2024","vin":"5FNYF6H34LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel injectors, relating the failure to a faulty fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11600599,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2024","dateComplaintFiled":"07/09/2024","vin":"5FNYF5H91LB","components":"UNKNOWN OR OTHER","summary":"The backup camera on my 2020 Honda Pilot shows green and purple blobs on the image.  These colors make it very difficult for me to safely use the camera to back up.  The guiding lines are hard to see and images of objects or people beside or behind the car are covered by these green and purple colors.  This is very dangerous.  I have seen online that many others have the same issue.  I have completed the recall of the cables to the camera but that did not address this issue.  The camera is almost useless now.  All other images on the dash screen are fine.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11599595,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"07/06/2024","vin":"5FNYF6H61LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Drive car normal .park car went in building to work. After work start cart and on highway going home all lights came on on dashboard. Mechanic said front camera is burnt due to excessive heat.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11598215,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2024","dateComplaintFiled":"07/02/2024","vin":"5FNYF6H5XLB","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The water is leaking from the Driver- Side rail beween the diver window and from windshield. I took it to Honda dealer they told me windshield issue need to replace it. As recommend i replaced the windshield and the water is pouring from it during the rain. Issue still exist. I reached out several mechnics they told me it is body issue from sun/moon roof.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11598212,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2021","dateComplaintFiled":"07/02/2024","vin":"5FNYF6H68LB","components":"STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"While diving at times, the vehicle will flash BRAKE and the wheel will shutter when a vehicle is going the opposite direction, or while ascending and descending on a hill.  On a rare occasion, the vehicle will attempt to brake itself.    Also, when at a complete stop, the vehicle will go into auto-engine stop.  When the brake pedal is release,  the vehicle stalls out and Collision Mitigation Braking System (CMBS) will flash.  In-order to restart the vehicle, a sequence needs to be followed, put the vehicle in neutral, then park, then turn engage the start/stop ignition button.  It is only when you follow this sequence will the car restart and you can engage the transmission.     A recall was completed for the autostop issue, but since that repair, the above issues have increased in frequency and almost caused an accident in the middle of an intersection.  The dealership says they have no clue as to the cause and need to scan the vehicle at a cost of $300 just to investigate.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11594108,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2022","dateComplaintFiled":"06/13/2024","vin":"5FNYF5H97LB","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Honda Pilot. The contact stated that while turning left at an intersection, the vehicle stalled. Multiple unknown warnings illuminated. The v. The vehicle was restarted and no warning lights were illuminated. The failure was intermittent and was occurring at speeds lower than 40 MPH. The vehicle was taken to a dealer who diagnosed that the battery needed to be replaced. The vehicle was repaired but the stalling failures reoccurred. The vehicle was taken back to the same dealer who diagnosed that the battery needed to be replaced. The vehicle was repaired. The contact stated that after another stalling failure, he drove the vehicle back to the same dealer. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer stated that they would need to run another diagnostic to confirm if the vehicle fuel pump was the cause of the failure. The contact was unwilling to pay for a diagnostic to confirm if the fuel pump was at fault because he had been advised by the dealer they did not have the parts available to complete the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 61,172. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11593410,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"06/10/2024","vin":"5FNYF6H68LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"When the vehicle comes to a stop and the auto-engine-start-stop feature is engaged, the vehicle will shift itself into neutral and will not disengage until you shut off the vehicle and turn it back on.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11592706,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2024","dateComplaintFiled":"06/05/2024","vin":"5FNYF5H57LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11592465,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"06/04/2024","vin":"5FNYF6H64LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate properly. The check engine warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 45,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11592108,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2023","dateComplaintFiled":"06/03/2024","vin":"5FNYF6H51LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11591588,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2024","dateComplaintFiled":"05/30/2024","vin":"5FNYF6H38LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11591284,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2024","dateComplaintFiled":"05/29/2024","vin":"5FNYF5H91LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"While stopped at a red traffic light after taking a freeway exit with one foot on the brake, my 2020 Honda Pilot engaged in auto stop (auto idle stop). When the traffic light turned green, I took my foot off of the brake, the vehicle attempted to start but stalled with the electrical components still on (dashboard indicators and ventilation still on). I stepped on the brake and attempted to put the vehicle in park, but noticed the vehicle would not shift out of neutral. I pressed the start/stop button (ignition) and the dashboard indicators flashed but the engine did not start until the second attempt. Somewhere in between, I pressed the emergency lights to indicate to drivers behind me of an issue. About 15-20 seconds had lapsed during my troubleshooting attempt.   Prior to this event, there were at least 8 individual events where when the auto start/stop was engaged and disengaged, the dashboard would flash warning signals for a fraction of a second with an audible warning sound. Dashboard warnings flashed on and off too quickly to clearly see what was being displayed. A short delay in restarting the vehicle from idle stop would occur, about 1-2 seconds but the car would then proceed and run as usual.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11591058,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"05/28/2024","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 54,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11590850,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2024","dateComplaintFiled":"05/26/2024","vin":"5FNYF6H74LB","components":"UNKNOWN OR OTHER","summary":"The problem is with the fuel system. My vehicle has stopped in traffic twice already.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11589649,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"05/20/2024","vin":"5FNYF5H95LB","components":"FUEL/PROPULSION SYSTEM","summary":"This is regarding a fuel pump safety recall for 2020 Honda Pilot. We have been receiving notifications of this recall for about 5 months. Each time I try to schedule the repair with my local Honda dealer I'm told that they do not have the parts in. Last week (05/16/24) I was told they will not have them until fall of 2024. Meanwhile, our Pilot has stalled in traffic several times presenting a safety risk to us and others. Today I called Honda Customer Service (888-234-2138) and was told that to expedite service I would need to have the part inspected and IF they determine that it is due to the fuel pump problem they will expedite receipt of the part and repair, but IF they determine that it is something else I will have to pay for the diagnostic fee. I find this unacceptable and I find the delay in repairing effected vehicles unacceptable. Honda has a legal obligation to protect the safety of it's customers in a timely manner. They have not done so. And, my vehicle's problem is clearly exactly as described in the recall notice, so why should there be any possibility that I would have to pay a diagnosis fee when the part is inspected? Meanwhile I will schedule the inspection as required, but Honda's handling of this recall is unacceptable. Please let me know what, if any action, I should take and what if any you will take. Thank you.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11589477,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2024","dateComplaintFiled":"05/18/2024","vin":"5FNYF6H41LB","components":"FUEL/PROPULSION SYSTEM","summary":"VIN: [XXX]  Year: 2020                     Make: Honda                       Model: Pilot Number of Open Recalls: 1  NHTSA Recall Number: 23V-858                                   Recall Date: December 18, 2023 Manufacturer Recall Number: XGL  The recall of the Honda Pilot fuel pump impeller is still not remedied. It is almost six months and I do not want that some accident will happen before Honda will remedy this recall. I have asked them more than three times already but they said that they are giving priority to those vehicles showing symptoms of the problem. Again, I do not want to see symptoms, more so accidents to happen before they fixed this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11588374,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2024","dateComplaintFiled":"05/13/2024","vin":"5FNYF5H63LB","components":"FUEL/PROPULSION SYSTEM","summary":"I received a letter advising there is a recall on my 2020 Honda pilot for the fuel pump. Based off the information it can be dangerous if not fixed. Called the dealership and they stated would not get part in until winter of 2024. But would fix it if there was an issue. The rep advised to call American Honda and provided the number and they advised to call dealership. I drive my car everyday with my children. I need my recall fixed now. Not in the winter.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11586698,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"05/03/2024","vin":"5FNYF6H52LB","components":"ENGINE","summary":"My fianc\u00e9 and children were driving our 2020 Honda pilot on May 2, 2024 when she started hearing a clunking noise and the vehicle, lost power as she was driving on interstate 70 she was able to get the vehicle to the side of the road safely, but the Indian was making loud clocking grinding sound with very little power to move This was very unsafe in a scary situation for her and the kids The car is not safe to drive like this","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11586245,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2024","dateComplaintFiled":"05/01/2024","vin":"5FNYF6H52LB","components":"FORWARD COLLISION AVOIDANCE","summary":"My vehicle activates CMBS randomly. There doesn't even have to be cars around me and it'll just lock me up in the middle of the road. I have almost been rear-ended several times now. The dealers won't do anything about it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11586247,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"05/01/2024","vin":"5FNYF6H52LB","components":"UNKNOWN OR OTHER","summary":"My rearview camera guidelines are a mile off. Honda allegedly can't do anything to fix this. This could cause an unnecessary accident or cause a person to hit a pedestrian. Especially when it's as bad as this vehicle is. I'm talking 1.5 feet that's it's wrong.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11586425,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"05/01/2024","vin":"5FNYF5H56LB","components":"SUSPENSION,WHEELS","summary":"honda pilot EXL 2020 with 39,000 miles- purchased new in may 2020. We just had our pilot oil change and multi-point inspection along with safety recall most faker replaced. With less than 40K miles we are getting told the Front control Arm needs to be replaced. The bushing on the right front lower control arm is torn-cracking, CAUSING our tires to be worn and ALSO needing to REPLACE ALL FOUR of them! I'm not sure how a four year old car, just out of 3 year warranty by a year, is needing all this excessive amount of work. Just this last year EVERYTHING with the suspension and tires were completely normal and healthy! Within that year only putting 10k miles on it, never been off roading or drive crazy- we both have a great driving record. So, all of this is absolutely sudden and worried for our safety. The car has NEVER notified us of low tire pressure at anytime, ever. Having the Honda service center telling us the tires have \"adnormal wear pattern of tires\" (all of which is, inner wear). Not allowing us to get the normal tire rotation due to that and the tread depth measure was unevenly worn. Just a reminder, not one of the sensors have NEVER alerted us- other than due for oil change. We went in thinking oil change and most safety recall repair would be it. Then being told 4 tires $1,000 and front control arm replacement $561 (not including service charge) is NEEDED! Bridgestone tires P245/60/R18, is the brand we currently have and need to replace immediately. I have all receipts from previous oil changes (Honda dealership in Charleston sc- where we bought the car from)  and multi-point inspections, seeing as this is sudden and very dangerous to not only us but to the cars around. Exact wording from our Honda service report- Not fixing this issue front control arm will be unable to stabilize the suspensions fore and aft movements. Not including the tires blowing out while driving.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11586246,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2024","dateComplaintFiled":"05/01/2024","vin":"5FNYF6H52LB","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle braking randomly. Cars can be nowhere in sight and this vehicle will slam the brakes. I have almost been rear-ended several times and almost ended up in a road rage incident due to this vehicle slamming the brakes.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11585528,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"04/26/2024","vin":"5FNYF6H62LB","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The car's front and back sensors will trigger for no reason. In a drive-thru it'll tell me that I am going to run into something after I've been sitting there for three minutes and not moving. The brakes slam on consistently, this happens at least three times every time I drive the car, as I'm driving down a road not about to run into anything or anyone. It's quite scary, and luckily, I haven't been rear-ended yet, I honked a few times but was not rear-ended. The low tire sensor goes off even though there's no low tire. I checked at several different service places, and all of them say the tire is fine. After It's checked, the light goes off, but it comes back on within a few weeks. There is a bad smell inside the car as if a diesel truck is passing us. it is so bad That we have to roll down the windows to be comfortable inside the car. Even though this recall has been done, I still get a loud popping and cracking on the radio when I'm making phone calls or getting phone calls. I have a son with autism, and I have to stop the car and let him out when it gets really bad. I have video on Google Photos but I am [XXX] and I do not know how to share them from my computer, sorry INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11582684,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2024","dateComplaintFiled":"04/12/2024","vin":"5FNYF5H62LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"The recurring malfunctions in my vehicle's front screen system have repeatedly endangered me, especially when it suddenly blacks out while navigating unfamiliar roads or during backing maneuvers. Additionally, the faulty front vehicle sensor has caused my vehicle to halt abruptly, even when no obstacles are present. Despite numerous visits to the dealer, the issues persist, and their repeated requests to bring it in have yielded no solutions. Since purchasing the vehicle new in 2020, these persistent safety concerns have become increasingly dangerous as they are getting worse.   I have attempted to contact Honda with no resolution","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11582232,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2024","dateComplaintFiled":"04/10/2024","vin":"5FNYF6H00LB","components":"TIRES","summary":"The contact owns a 2020 Honda Pilot equipped with Continental Tires, Tire Line: Cross Contact LX Sport, Tire Size: 245/50/R20, DOT Number: [XXX] . The contact stated while driving approximately 45 MPH, the tire pressure monitoring system warning light illuminated. The contact stated that there was a pop sound and the rear driver's side tire had a side wall had a blowout. The contact pulled the vehicle to the side of the road and observed that the tread was detached and pulled away from the tire. The contact installed the spare tire on the vehicle. The vehicle was taken to the dealer where the tire was replaced. The tire was the original equipment. The contact was notified of the Technical Service Bulletin: [XXX]; however, the vehicle was not included. The manufacturer was made aware of the failure and a case was opened. The vehicle failure mileage was approximately 32,490.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CROSSCONTACT","size":"245/50R20 102H","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11581166,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2024","dateComplaintFiled":"04/04/2024","vin":"5FNYF5H39LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact stated that while driving on the freeway at approximately 40 MPH, the check engine warning light illuminated, the instrument panel and radio flashed then the vehicle stalled. The contact pulled to the side of the road and restarted the vehicle, and the vehicle was taken to the residence. The failure recurred while driving on the freeway. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer where the buyback was denied. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure; however, the contact was informed that parts were not yet available. The failure mileage was approximately 76,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11580019,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"03/28/2024","vin":"5FNYF5H55LB","components":"UNKNOWN OR OTHER","summary":"Windows Down and Sunroof Open randomly if the unlock button on the FOB is pushed too long.  This can happen then the FOB is in your pocket.  I have found my car with the windows all open.  Casuing the possiblity of the car being stolen, or worse this can happen and if it rains it an damage the car.  Dealer says this cannot be disabled","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11579758,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"03/27/2024","vin":"5FNYF6H02LB","components":"FUEL/PROPULSION SYSTEM","summary":"We received a recall notification in December 2023 for fuel the pump on this vehicle.  Now we\u2019re being told that a replacement may not be available until fall which means it could be a year since the notice until the repair.   With the possibility of an instant failure (as the notice said was possible) how is this vehicle safe to drive at freeway speed in let\u2019s say WV with the power brakes, steering, etc. out of commission?  Suppose it breaks down in Elko, NV?  There\u2019s no dealer for 200 miles.  These repairs need to be made immediately or Honda needs to buy the vehicle back.  The issue is beyond a possible inconvenience it\u2019s dangerous.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11577875,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2023","dateComplaintFiled":"03/17/2024","vin":"5FNYF6H5XLB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"In late December of 2023, our 2020 Honda Pilot began showing a \"brake system\" warning light, as well as numerous dashboard warnings indicating that automatic cruise control, lane keeping assist, collision mitigation, automatic high beam, and lane departure were not functioning properly.  Our local Honda dealer diagnosed the vehicle as having a multipurpose camera failure.   There were no accidents or damage of any sort that preceded this incident, and replacement of this camera cost us nearly $2000 out of pocket (invoice attached). There appear to be numerous similar reports on Honda internet forums, such as this one  [XXX] ).   Given the proven benefit of advanced safety systems, this failure absolutely increased the risk of collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11576841,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2024","dateComplaintFiled":"03/12/2024","vin":"5FNYF6H51LB","components":"FUEL/PROPULSION SYSTEM","summary":"I had no prior warning that anything was wrong with my Pilot. I tried to start my vehicle and it would not stay running. We first replaced the battery and it still wouldn't run. We had the vehicle towed to the repair shop. We were told the fuel pump was bad and we had it replaced. Vehicle runs perfectly now.  I know there is a recall on many Honda vehicles but my VIN number was not part of the fuel pump recall. I believe that it should have been part of the recall and that Honda should pay for the repair and towing.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11575686,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2024","dateComplaintFiled":"03/05/2024","vin":"5FNYF6H50LB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Phantom braking from the CMBS collision avoidance system.   It occurs randomly and applies brakes when the road is clear.  The amount of braking varies from a partial second to more severe.  This will cause an accident.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11571995,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"02/14/2024","vin":"5FNYF6H01LB","components":"ELECTRICAL SYSTEM","summary":"The vehicle has a defect with the radio/audio/bluetooth system making a crackling sound while operating the vehicle.   The Honda dealer acknowledged that this is a recall issue, although no recall currently exists and as a result they replaced the FAKRA service cables.  This did not solve the problem and it is one that is common to all Honda Pilots of this year.  It is very distracting and cannot be stopped unless the vehicle is completely shut off.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11571633,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"02/13/2024","vin":"5FNYF6H31LB","components":"FUEL/PROPULSION SYSTEM","summary":"We received written notice from Honda of NHTSA Recall Number 23V-858 of the Safety Recall for fuel pump failure and possible stalling and loss of power.  The notice states that there is an increased risk of crash or injury, but they say they will be unable to perform repairs until the fall of 2024.  When calling the local dealership they confirmed that they do not have any of the replacement parts to conduct the Recall repairs.  It is wildly unacceptable that Honda will not begin repairs for at least another seven months given the vehicle can lose power and stall while driving.  Vehicle owners should not be expected to pay for safety recall repairs up front in order to have a safe vehicle for their family.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11570886,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2024","dateComplaintFiled":"02/08/2024","vin":"5FNYF6H5XLB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11570359,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2024","dateComplaintFiled":"02/06/2024","vin":"5FNYF5H60LB","components":"FUEL/PROPULSION SYSTEM","summary":"Honda announced this recall in December  it keeps showing up on my HondaLink app. Yet here we are in February nearly 2 months after the recall & they still do not have a fix. How many people are driving their recalled vehicles?  Sorry but all Honda is doing is trying to limit their liability by telling owners there is a problem & not offering a solution. They need to be forced to get these vehicles fixed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11569935,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2024","dateComplaintFiled":"02/05/2024","vin":"5FNYF5H52LB","components":"SUSPENSION","summary":"I am told by Right Honda dealership in Scottsdale, AZ that the \"front lower control arms\" are tearing open after 3.5 years and approx. 48k miles.  This is a premature failure that appears to have affected many other Honda owners. I am told that my steering can lose control as a result of this defect.  The dealership charges over $1000 for this repair and it is just outside of warranty.  Please investigate this dangerous defect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11569696,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2023","dateComplaintFiled":"02/03/2024","vin":"5FNYF6H54LB","components":"UNKNOWN OR OTHER","summary":"Passenger side floor soaked. Dealer said it was a grommet that was missing on ac line and was fixed.  However the issue is still happening. Had to replace carpet and most likely will have to again. And the problem is still not fixed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11568470,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2023","dateComplaintFiled":"01/29/2024","vin":"5FNYF6H1XLB","components":"UNKNOWN OR OTHER","summary":"Transmission was running hot causing the pilot to have a bad \"jitter\" when driving.  The software had to be updated and transition had to be flushed a few times.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11568027,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2019","dateComplaintFiled":"01/26/2024","vin":"5FNYF6H99LB","components":"ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Since I bought the car in 2019, Movie CD does not work all the time.  Fixed once.  Automatic emergency breaking.  It does not stop.  Have taken it to the dealership at least 4 times and they say they are not able to replicate the problem.  Set the cruise speed control and it does not work. Currently not working for over a month. The engine transmission does not stop the car and if it does work the car does not stop totally and car jumps 2-3 feet while foot is on brake.  Dealership say they can not duplicate the problem.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11566150,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"01/17/2024","vin":"5FNYF6H97LB","components":"EXTERIOR LIGHTING,ENGINE","summary":"Auto high bean is not working and no sign of auto( headlight on with letter A) on dashboard is not show. Trying to reset by holding high beam for 40 seconds still not working ( only blinking once), meaning still not working. That problem had after came back from recall on cracking sound inside speakers. Recently brought the car to Honda Beltsville, MD on January 15, 2024 about when stopping at traffic light when pressed the brakes hard the auto on/off engine is not working. Message on dashboard show that( the auto engine idle stop unavailable ). With my vehicle had 2 problems  1- light is not working on auto high beam and no sign on of auto headlight with letter A showing on dashboard. 2- auto on/off is still not working when stop at traffic light( Auto engine idle stop unavailable) massage on dashboard  Please check this out, thank you.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11565876,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2023","dateComplaintFiled":"01/16/2024","vin":"5FNYF6H15LB","components":"POWER TRAIN","summary":"2020 Honda Pilot had started what was called Juddering by the dealer.  Transmission upon acceleration will hesitate and jump hundreds of rpms up and down.  I did research and was told also by the dealer Honda had issue with a torque converter within the transmission that I was told a bulletin extended the warranty on the 2017-19 pilots with 6 speed auto transmission.  The 2020 I own has the same issue which the dealer confirmed but also told me my vin and model year is not covered.  It is the same issue as the 17-19 and I'm concerned for me and my family's safety due to the transmissions' issue.  Concern it will get much worse possibly breaking down on a longer highway trip which we will take sometimes 3 times per year.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11565882,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/16/2024","vin":"5FNYF6H96LB","components":"ENGINE","summary":"While driving the vehicle, it would randomly lose power.  This has occurred 6 times in the last 7 months.  All of them at an Interstate.  Each occurrence has happened when the vehicle has been driven 2 or more hours.  While driving, all of a sudden the gas pedal would not produce any power.  IE. Could be driving 70 mph, then all of a sudden the gas pedal would stop responding.  Each occurrence, would have to pump the gas pedal (1-3x).  Eventually the power would kick on and the vehicle would go, sometimes launch you as if the gas pedal is being \u2018floored\u2019.  After which, the vehicle drives normal again.  However, there\u2019s no certain moment to know when the power would cease.  It could happen at any time.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11564814,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2023","dateComplaintFiled":"01/11/2024","vin":"5FNYF6H57LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"While driving the vehicle, all the aforementioned systems came on the cars dashboard stating that all of them have been turned off, and now there is a brake system issue with the vehicle. The car has 35000 miles and has not been in any accident or collision.   Currently there is no warranty on the vehicle, but given that this is something that is impacting the safety of properly operating the vehicle and it\u2019s safety equipment is not being made accessible to leverage is a major concern for a possible accident.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11564681,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2023","dateComplaintFiled":"01/10/2024","vin":"5FNYF6H08LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while driving at approximately 35 MPH, the vehicle stalled. The vehicle was able to restart after being jumpstarted. On another occasion while in reverse(R), the vehicle stalled. The vehicle was able to restart after being jumpstarted. The vehicle was taken to a dealer where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11564708,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2024","dateComplaintFiled":"01/10/2024","vin":"5FNYF6H68LB","components":"VISIBILITY","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) and the vehicle was taken to the dealer and the recall repair was completed. The contact stated that after the recall repair was completed, the vehicle was driven to the residence. The contact stated that when the camera system was enabled, the camera was inoperable and displayed a black screen. The dealer was contacted and made aware of the failure however, the contact was informed that the failure would not be honored by the recall repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 44,616.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11558799,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2023","dateComplaintFiled":"12/06/2023","vin":"5FNYF5H50LB","components":"VISIBILITY/WIPER","summary":"Visors are defective on both the driver and passenger side. They are flopping down and impeding driver visibility, causing a safety hazard. According to my service advisor at the local Honda dealer, this is a known problem occurring as a result of warping plastic that holds the rod in the visor.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11557374,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2023","dateComplaintFiled":"11/29/2023","vin":"5FNYF6H59LB","components":"SEAT BELTS","summary":"The contact owns a 2020 Honda Pilot. The contact stated that the driver\u2019s side seat belt failed to lock securely in the buckle. The contact called the dealer who was unable to schedule an appointment to diagnose the vehicle until January. The contact was notified of NHTSA Campaign Number: 23V782000 (Seat Belts) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11556574,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2023","dateComplaintFiled":"11/23/2023","vin":"5FNYF6H57LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Car was park after I drop off wife to work after 30 minutes when back to the car started the engine and several warnings lights showed up in my dash check battery and alternator they are working fine. Replace battery and still have the problem .when to dealership and they told me camera in my windshield is bad. Checking in the forums I found out that several owner of Honda the have this issue with their vehicles . Can you guy\u2019s please check into this matter. It will be appreciated no just me but a lot more owners like me thanks . [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11556044,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2023","dateComplaintFiled":"11/20/2023","vin":"5FNYF6H92LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"On four (4) separate incidents, my car has either abruptly stopped running (waiting at a stoplight) or not been able to start.  When I push the Engine Start/ Stop button to restart the car, it does not start and several   random warning and dashboard lights flash on and off like crazy.  These incidents occurred twice before the recall was fixed and twice AFTER the recall was (supposedly) fixed.  Please help as I don\u2019t want to be stranded AGAIN!  This car is only a few years old.  Thank you","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11554296,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/09/2023","vin":"5FNYF5H91LB","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"American Honda states they performed NHTSA Recall Number 23V-431 but rear view camera still does not operate correctly. They are stating that I must pay out of pocket to replace a different part to be able to have the rear view camera operational again and per the terms of the recall notice, I am to have this fixed without charge and within a reasonable amount of time. Please help!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11553713,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/06/2023","vin":"5FNYF5H91LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"NHTSA Recall Number 23V-431 calls for cable connectors to be changed out due to poor connections resulting in the rear view camera image to function intermittingly or not display at all. Per Honda engineering, this repair is not sufficient to fix the issue and the main head unit has to be replaced too. Please include this as a part of this safety recall because of the safety issues it is causing as it relates to driver safety and Federal Motor Vehicle Safety Standard No. 111, \"Rear Visibility\".","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11553210,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2023","dateComplaintFiled":"11/02/2023","vin":"5FNYF6H90LB","components":"FORWARD COLLISION AVOIDANCE","summary":"I was driving at low highway speeds when the Collision Mitigation Breaking System had a malfunction and became disabled while driving in traffic. There was an audible alert and visual alerts which popped up and became a distraction while driving as it was sudden unknown what was happening and if the car was safe to drive.  I was able to continue to drive home.  The next morning I took the car to the dealer.  The dealer scanned and checked out the car, but was not able to replicate the problem.  The warning disappeared prior to arriving at the dealer.  There were no other warnings prior to the issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11552299,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2023","dateComplaintFiled":"10/27/2023","vin":"5FNYF6H90LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"When stopping at a red light, my vehicle completely shut off (engine stopped, all lights went out, radio went blank) for a few seconds.  The car turned back on (except for the engine).  I was able to restart the engine after about 10 seconds, but I was stuck in the middle of traffic.  I disabled the engine idol-stop feature.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11550674,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2023","dateComplaintFiled":"10/18/2023","vin":"5FNYF5H50LB","components":"FORWARD COLLISION AVOIDANCE","summary":"The sensors alerted me to Brake in an emergent flash and then slammed the brakes - when there was nothing in front of me.   It happens when the car is going faster than 45 mph. It has happened on three separate occasions and the third time almost caused an accident on a two lane road traveling 55 mph","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11550103,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2023","dateComplaintFiled":"10/16/2023","vin":"5FNYF6H75LB","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The infotainment system that controls all audio and backup cameras to the car has been malfunctioning for years.  The problem is the system will shut it self off and remain non functional for long periods of time then will turn itself back on at anytime.  The dealer (with aid from Honda Field service tech) have evaluated the car multiple times and addressed the issue.  Each time the same issue return.  There has been multiple recalls for the issue and they have all been addressed but then the problems always return.  While the system is down no audio feature of the car is available such as audible backup warning, audible collision warnings etc.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11549039,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"10/09/2023","vin":"5FNYF6H5XLB","components":"FORWARD COLLISION AVOIDANCE","summary":"as I am driving down a 2 lane road( the road can be flat or hilly or curve right or left) the brake warning light comes on falsely  when a car is approaching me from the opposite way and the brake warning light displays and sometimes it shakes the wheel. this  falsely is indicating that I am needing to brake to avoid a collision when there is NOT  an chance at a collision is going to happen. we were a Honda dealer from 1971 until 2020 with multiple manufacturer's and have NEVER HAD THIS HAPPEN on ANY VEHICLE  until I bought this 2020 Honda Pilot EXL for my own personal use. I bought my daughter the exact same year make and model and her 2020 Honda Pilot is not doing this and neither are the 2 other cars in our household having this problem (2019 and 2023). I have taken it to the dealer multiple times and a Honda engineer has looked at it but it is my option after many trips to the dealer and phone calls that they do not know how to fix or do not want to fix it. NO ONE WOULD BUY A 2023 HONDA PILOT IF THIS LIGHT WOULD GO OFF ON A TEST DRIVE! please help","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11548021,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"10/03/2023","vin":"5FNYF6H64LB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Honda Pilot. The contact stated that while stopped at a red light, the Auto START/STOP feature activated; however, after releasing the brake pedal, the engine failed to restart. Additionally, the transmission had erroneously shifted into neural. The contact stated that the vehicle was turned off and shifted into park before pressing the START/STOP button to restart the vehicle. The failure had occurred on several occasions. The vehicle was taken to the local dealer who performed a software update, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11544592,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"09/14/2023","vin":"5FNYF5H95LB","components":"ELECTRICAL SYSTEM","summary":"Numerous times while stopped at a red light/stop sign/traffic, the auto idle stop feature will kick in, but then the car will not immediately restart. Most times if the car is then turned all the way off and put in park it will restart. Now two different times, it would not start back up at all causing to car to be stuck in the middle of the road and requiring it to be towed. Prior to the incident occurring there were no warning lights or error messages.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11544319,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"09/13/2023","vin":"5FNYF6H97LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The engine failed to start after being stopped at a red light.  I engaged the gas and the entire car just shut down.  I was stuck at the light in the middle lane with cars honking all around me.  I attempted to put the car in drive, neutral, park and nothing worked.  Somehow I was able to restart the car after many cycles of the light.  This came out of nowhere; i.e. - it's never happened to me prior and is a HUGE safety issue.  After doing some research, it seems this is an issue many Honda owners are complaining about.  The incident occurred to me just as many others are detailing the exact same issue.  To date, no one has inspected the vehicle but an appointment with the dealership has been made.  There were no warning lamps, messages, or other symptoms prior to this occurring.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11542308,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2023","dateComplaintFiled":"09/02/2023","vin":"5FNYF6H95LB","components":"POWER TRAIN","summary":"Rear differential driveshaft seal leaking fluid on driver side","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11542017,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"09/01/2023","vin":"5FNYF6H07LB","components":"SEATS","summary":"Another vehicle pulled out in front of me, I had to slam on my brakes to prevent accident. The second row passenger seat unlatched and slammed forward. Had my daughter been with me she would have been seriously hurt or worse. Her seat slammed forward and was lodged into the back of the front seat. I honestly do not believe this was related to her seat not being locked in place well on my behave. Anytime one of the second two seats are moved I make sure they are pushed back as far as they will go to give the kids the most leg available. I truly believe I had to hit my brakes so hard the seat latch/lock failed and released the seat.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11542116,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"09/01/2023","vin":"5FNYF5H39LB","components":"ELECTRICAL SYSTEM","summary":"I received a recall notice from NHTSA about my Pilot. The MOST cable connected needs to be replaced. I am writing because I have contacted two different dealerships. They are unable to address the defect until January 2024 or April 2024 respectively. You letter said that if the repair could not be done within 60 days of receiving the letter, to contact the NHTSA. The second dealership informed me that they only schedule one recall appointment per week, and that was why they can't fix it until April of next year. Please advise what I should do.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11541219,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2022","dateComplaintFiled":"08/28/2023","vin":"5FNYF5H67LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Honda Auto-Idle Start/Stop system does not restart. Auto-Idle system will engage and sometimes not restart. This happens while at intersections (red lights/stop signs) and in traffic. Vehicle cuts off and can take several minutes to get the vehicle to turn back on. When it happens, it puts my safety at risk, along with any passengers, and any other vehicles nearby that might not notice my vehicle is disabled. Dealer is unable to replicate the issue. Honda America is aware of the issue.   First occurrence 9/17/2022. 6/24/2023, 7/19/2023, 8/16/2023, 8/23/2023 all additional occurrences of same issue. Several of these I have video evidence of.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11540240,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"08/23/2023","vin":"5FNYF6H71LB","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"I was stopped at a stop light with my auto-idle system engaged. When the light turned to green the auto-idle would not disengage leaving me stalled in traffic. When I pressed on the gas I got an error message about the 'anti-collision system' being offline. I had to restart the car to resolve the issue. The dealer/service center states no known issues.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11540376,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"08/23/2023","vin":"5FNYF6H68LB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"When auto start/stop feature engages at times vehicle does not restart and will not restart.  This has happened 5-6 times in heavy traffic leaving the car dead in the middle of the road until we repeatedly try to reset and restart.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11540418,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"08/23/2023","vin":"5FNYF6H99LB","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"There have been a total of 11 (since 2020) incidents when I applied the brakes they did not engage fully and the SUV surged forward 2 feet and the engine was still trying to go forward even with brake pedal to the floor.  I have had it looked at the dealership but they say nothing is wrong.  They said the battery was not talking to the brakes and I got a new battery but the brakes are still not dependable.  When I apply the brakes they still surge forward 1 - 2 feet the engine revs up trying to go forward.  The music CD player works sometimes but not all the time. The brakes do not work all the time. The electrical system did not work -  it wouldn't show the dash board.  The dealership said they fixed it.  Both side mirrors never stays where they are set.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11539877,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2023","dateComplaintFiled":"08/21/2023","vin":"5FNYF5H9XLB","components":"ELECTRICAL SYSTEM","summary":"Last week, my wife was picking up our 2 year old son from daycare in our 2020 Honda Pilot. She secured him in his car seat and placed her purse with the Honda key fob on the back seat and closed the door. The car somehow locked itself between the time she closed the door and attempted opening the front door, leaving my son locked in the back seat. The key fob battery had just recently been replaced so we are certain this is not a matter of the key fob battery being low. We needed to call the fire department to come and emergency open the car for us. Today, we did have a second key fob made at Honda for our vehicle so that we have a spare in the event this happens again closer to home. We are hoping to be reimbursed for this cost and the \"diagnosis\" fee we are being told by Honda Customer Support we need to pay for in order to diagnose what the issue might be.  This is a MAJOR safety concern that Honda needs to review IMMEDIATELY. The key was inside of the vehicle while the vehicle was not on or in motion.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11539509,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2023","dateComplaintFiled":"08/19/2023","vin":"5FNYF6H6XLB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"July 21,2023 Pulled of highway and car went idle at a light car turned off completely and didnt turn on car turned on after 2 minutes. August 13, same situation happened car didnt turn on for 3 minutes. In May car was serviced forr idle recall and I never had this issue until now. The dealer says its a weak battery. But it only happened when it was on idle and not when I turn it on. I had kids in the car and just got off highway. I could have had an accident. The 2nd time it happened it said to put the car in park and restart the car. There were no issues prior to the failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11538244,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2023","dateComplaintFiled":"08/13/2023","vin":"5FNYF6H59LB","components":"ELECTRICAL SYSTEM","summary":"There is an intermittent problem with loud crackling noises coming from the speakers.  The information center is turned off, but the crackling continues.  It is either an electrical malfunction or a short of some sort.  It is a distraction when driving and therefor a safety issue.  There is a recall open with regards to the MOST cable for the camera but the camera does not have audio so it doesn't make sense that these would be related.   We do not have many miles on the car and the information center is used primarily for navigation.  Shutting it down in traffic is a safety issue because the driver is distracted.  If this is an electrical short then there could also be a fire issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11537386,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2023","dateComplaintFiled":"08/09/2023","vin":"5FNYF5H33LB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the contact drove her vehicle to a dealer prior to receiving the recall letter due to the failure of the camera image. The contact stated that the vehicle was repaired, however, the rear view camera failure reoccurred. The contact was in reverse (R) and backing the vehicle up at approximately 3 MPH when the camera failed and she crashed into her mail box at the end of her drive way. The damage to the rear bumper was light. There were no injuries, the police were not called.  The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was 35,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11536661,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"08/05/2023","vin":"5FNYF6H71LB","components":"ENGINE","summary":"The stop/start function for the engine engaged 3 times now when stopped at a stop sign on a hill incline.  When I released the break for the car to start back up, the car went into neutral and shut off.  I immediately put my foot back on the break so I did not roll backwards into another vehicle.  This has happened 3 times now with near collisions so I am trying to drive with the feature turned off which is an inconvenience to turn it off every time I start the vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11535685,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2023","dateComplaintFiled":"08/01/2023","vin":"5FNYF6H63LB","components":"UNKNOWN OR OTHER","summary":"The adhesive that holds Headliner on this vehicle is causing it to separate from the ceiling and I\u2019m concerned that it will fall and block my view when driving. Can cause a serious accident. We recently had a recall problem with the adhesive on the side view mirrors .","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11534629,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"07/26/2023","vin":"5FNYF6H69LB","components":"POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"On three separate occasions,  after stopping at a traffic light or in a parking lot, I was unable to move my car.   The first time, the transmission dropped into neutral and I was unable to get it to any other gear .  I had to turn off and restart the car multiple times to get it into gear.  I was on a heavily trafficked road with multiple cars behind me at the light. Turned my flashers on and prayed to not get hit.   The second time. I was in a parking lot and was leaving.  I pulled into a space to look for something and got a message to put the car in park.  I was unable to do so.  Had to turn off and restart the car twice before It would go into park.  I then turned it off and back on and was able to get it into gear.   Happened again on a 55 MPH road  with my grandkids.   Very scary. Honda dealer said that for a tiny second after the auto idle engaged the battery power was too low to restart the car.  Their solution was for me to purchase a new battery.    I feel this is an engineering and safety issue and was not properly addressed during the auto idle recall.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11533329,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2023","dateComplaintFiled":"07/19/2023","vin":"5FNYF6H75LB","components":"STEERING,LANE DEPARTURE","summary":"The vehicle pulls hard to the right when the driver lets go of the steering wheel for a few sseconds. this happens with LKA on or off. This happens no matter which lane is being driven in or what speed. The alignment has been verified 4 different times at both an independent mechanic and Honda dealer. Honda is unwilling or unable to remedy the situation. New tores did not fix the pull, rotation did not correct it. They basically told us there was nothing wrong with the car. This is dangerous because the car will end up in the ditch if the driver is incapacitated or distracted for just a few seconds. This is an expensive vehicle that we were confident was safe. Our oldest will be driving this car in a few short weeks. Not sure we feel safe letting him.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11532875,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2023","dateComplaintFiled":"07/17/2023","vin":"5FNYF6H5XLB","components":"POWER TRAIN","summary":"Vehicle suddenly looses power/shuts off at highway speed without warning.  Vehicle starts and runs normally after incident.  This incident has happened at speeds from 5 - 50 mph. Dealer was unable to retrieve any error codes.  This stalling problem has occurred 7 times over the last 12 months.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11532752,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2020","dateComplaintFiled":"07/17/2023","vin":"5FNYF6H90LB","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2020 Honda Pilot. The contact stated while driving at various speeds, the message \"Brake\" was displayed, and the vehicle shuddered while there was no vehicles or objects in front of the vehicle. Additionally, the contact stated while driving at various speeds with the Forward Collision Avoidance: Adaptive Cruise Control Mode activated, the collision mitigation braking system (CMBS) engaged abruptly while there were no vehicles or objects in front of the vehicle. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer several times, but the dealer was unable to duplicate the failure. The dealer contacted the manufacturer, and a Honda engineer was sent to assist the dealer in diagnosing the vehicle; however, the engineer could not determine the cause of the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the Forward Collision Avoidance system malfunctioned due to the positioning of the Forward Collision Avoidance sensor in the front grille of the vehicle. The vehicle was not repaired. The failure mileage was approximately 100.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11532506,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2023","dateComplaintFiled":"07/15/2023","vin":"5FNYF6H72LB","components":"SEAT BELTS","summary":"In the third row seating, on the driver side, the seat belt buckle latch does not catch or secure the buckle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11530802,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"07/07/2023","vin":"5FNYF6H30LB","components":"ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES","summary":"My husband was getting off the highway when a car ahead of him braked suddenly. He attempted to hit the brakes, but the car did not stop. The automatic stop crash feature did not turn on. The abs did not work. Ultimately, crashing into the car ahead of him.  Manufacturer Safety-related recall issued NHTSA #23V-174 Recall #FE5 2020-22 Multi-Model Door Mirror Glass Safety Recall Status: Remedy Available","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11530929,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2023","dateComplaintFiled":"07/07/2023","vin":"5FNYF6H6XLB","components":"STRUCTURE","summary":"When driving,  the driver and passenger side mirrors shake impairing the driver visibility. On many occasions it has become dangerous to see in the driver\u2019s  mirror because the images look distorted.   I checked with Honda and they said only certain models have a recall on the same mirror issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11530725,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2023","dateComplaintFiled":"07/06/2023","vin":"5FNYF5H97LB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE","summary":"Car completely shut down while in drive. Towed to dealership where I was told there was a software update that needed to be done. Car working fine now.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11530298,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2023","dateComplaintFiled":"07/04/2023","vin":"5FNYF6H06LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"The Auto Idle Stop system was engaged at a red light after exiting an expressway.  When the light turned green, and I removed my foot from the brake, the transmission moved to neutral, and the engine would not start up again. I was unsuccessful in getting the car to start again by either pushing the start/stop button or adjusting the transmission to park.   The battery indicator light was illuminated during this process, but no other errors were displayed. I connected a battery-powered jump starter within 3-5 minutes of the failure, and the vehicle started on the first attempt. The Auto Idle Stop system had worked as expected earlier in the drive and there were no other indications of any issues with the vehicle prior to the incident.   My entire family's safety was at serious risk since we were stalled on a busy 6 lane road with no ability to move the vehicle to the shoulder and I had to avoid traffic to get to the trunk and under the hood and spend time connecting the jump starter and subsequently attempting to start the vehicle.   We are yet to bring the vehicle to the dealership for inspection.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11526748,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2023","dateComplaintFiled":"06/13/2023","vin":"5FNYF6H01LB","components":"ENGINE","summary":"One six different occasions the vehicle has shut off while sitting at a red light. On four of the occasions I had the auto off but disengaged. When foot removed from brake car shuts down, dash lights up with every indicator light and a message to shift to park and restart. It takes about three minutes with repeated attempts to engage park to get the vehicle to restart. Dealer service has performed a \u201ccomputer update\u201d that was suppose to fix. Incident still occurring, more frequently. Taking car back to dealer again.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11526828,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2021","dateComplaintFiled":"06/13/2023","vin":"5FNYF6H54LB","components":"ELECTRICAL SYSTEM","summary":"Audio problem and the screen dashboard doesn\u2019t work no connection Bluetooth we stop on the road trying to turn off the car but when we started we have same problem \u2026 I have videos I can\u2019t upload","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11525568,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2023","dateComplaintFiled":"06/06/2023","vin":"5FNYF6H55LB","components":"UNKNOWN OR OTHER","summary":"On multiple occasions the FOB randomly locks the car. Last time this happened on this past Friday it was hot outside and I had to frantically break out the window to get my baby out.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11525610,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2023","dateComplaintFiled":"06/06/2023","vin":"5FNYF6H70LB","components":"UNKNOWN OR OTHER","summary":"Sunroof exploded without warning while driving on the highway at 75mph.  The explosion was extremely loud and the scare could have caused me to cause an accident with other cars nearby. I had two little children with me in the car.  Vehicle has been sitting at the dealership, with not ETA of part due to backorder.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11525197,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2023","dateComplaintFiled":"06/03/2023","vin":"5FNYF6H04LB","components":"ELECTRICAL SYSTEM","summary":"We had the recall repair done for the crackling speakers issue but it started again and is worse. The crackling sounds like rocks hitting the windshield and scares the heck out of everyone in the vehicle. Now when it does this we also get a network failure notice on the infotainment screen and then the infotainment system shuts down. Sure wouldn't expect these issues with a $50 K dollar vehicle barely over 3 years old with only 24 K miles on it. This has happened 4 times since it started again. That's 4 times in the past 3 weeks.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11524185,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2023","dateComplaintFiled":"05/28/2023","vin":"5FNYF6H06LB","components":"UNKNOWN OR OTHER","summary":"There is a crackling/popping noise coming through the speakers and then a sudden loud noise and the audio system will shut off. The warning sounds from the safety features also stop working when the loud noise happens. The noise is quite shocking when you are driving. The audio system has to be restarted to work again.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11523432,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2023","dateComplaintFiled":"05/23/2023","vin":"5FNYF6H0XLB","components":"UNKNOWN OR OTHER","summary":"I brought the vehicle in on March 23, 2023, the side view mirror has seemed to shake for some time, we were told we just needed a new mirror and at $400, decided to not immediately repair, approximately 2 weeks later I went to the car wash and the sideview mirror came out and smashed against my window.  I am told my vehicle is not part of the recall, but I had mentioned the mirror seeming to be not secure in the past.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11522435,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2023","dateComplaintFiled":"05/17/2023","vin":"5FNYF6H03LB","components":"VISIBILITY","summary":"While driving on a highway, my sunroof exploded.  There were no other vehicles near me and nothing hit the vehicle or sunroof.  Shards of glass came loose from the vehicle thankfully my sunshade was closed, or the glass would have entered the cabin.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11522216,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2023","dateComplaintFiled":"05/16/2023","vin":"5FNYF6H61LB","components":"VISIBILITY","summary":"There is an active safety recall for the passenger side view mirrors due to risk of mirrors detaching. I brought my vehicle in to have the recall addressed and the mirror replaced and the mirror that it was replaced with is defective. The images are warped as if you are looking in a fun mirror. It is very dizzying/distracting and I am concerned that is it an extreme safety hazard while driving. The service manager at Honda had told me that he has had multiple customers complain about the replacement mirrors and he is being told by Honda there is nothing that can be done about it. I am extremely concerned about the safety of myself and my small children while driving this vehicle with this faulty mirror. I have attached images that show the distortion of the mirror in still images however, it is MUCH worse while the vehicle is in motion.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11521372,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"05/10/2023","vin":"5FNYF6H0XLB","components":"UNKNOWN OR OTHER","summary":"From the time we purchased the vehicle, the radio suffered from popping and crackling in the speaker.  It was repaired but the problem persisted.  Starting this year, the center console that controls the radio as well the back up camera will shut down with the following failure \"Network Communication Lost, MOST Net Off\".  This results in unexpected use of our rear back up camera as well as the additional features the center console provides.  In total, Honda has attempted to repair this vehicle 4 times and have not been successful.  My concern is if the rear camera fails as I am backing out of a parking spot, I do fear in that moment I could hit another vehicle or pedestrian.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11516830,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2023","dateComplaintFiled":"04/13/2023","vin":"5FNYF6H58LB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Honda Pilot. The contact stated while driving approximately 55 MPH, the vehicle started losing motive power while depressing the accelerator pedal. The check engine warning light was illuminated with a faint smell of a gasoline odor. The vehicle was taken to a dealer where it was diagnosed that the fuel injectors and joint pipe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact believed that the vehicle was included in an unknown recall. The failure mileage was approximately 34,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11516353,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2023","dateComplaintFiled":"04/10/2023","vin":"5FNYF6H53LB","components":"UNKNOWN OR OTHER","summary":"Purchased the vehicle in Salisbury, MD, now live in Hagerstown, MD. Between the dealer purchased from (Pohanka Honda) and the dealer where we live (Hagerstown Honda) I can not get the recall corrected. One dealer tells me to call the other then the other dealer tells me to call the first dealer. I\u2019ve tried and tried to get this resolved with no satisfaction.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11515315,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2023","dateComplaintFiled":"04/03/2023","vin":"5FNYF6H16LB","components":"POWER TRAIN","summary":"When driving on ice conditions coating to a stop, my newly perchased used vehicle jerked, transmission stuck on downshifts, so bad it started the vehicle into a slide until antilock breaks engaged while iwasnt breaking. Sometimes the transmission pushes on downshifts on dry ground while breaking. Took it to dealer and they said all normal.  This could have caused an accident if other vehicles were nearby.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11514674,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"03/30/2023","vin":"5FNYF5H52LB","components":"ELECTRICAL SYSTEM","summary":"Electrical components for navigation, hand free devices, back Up camera & radio have an advisory from HONDA.  Can has been into dealership multiple times claiming to be \u201cfixed\u201d but when delivered it is not.  Wiring harness for radio is on back order for 5+ months, but dealership is unsure if this will correct the problem.  Another concern is that 60,000 warranty is within 10,000 miles of  expiring.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11511679,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2023","dateComplaintFiled":"03/13/2023","vin":"5FNYF6H08LB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"As I was driving vehicle it shut down. Dashboard went haywire as did the front panel, radio, windows. Could not turn on car at all, not even put it on neutral. Hazard lights did not work either.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11511125,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2023","dateComplaintFiled":"03/10/2023","vin":"5FNYF6H7XLB","components":"UNKNOWN OR OTHER,ENGINE","summary":"My Honda Pilot when in the start/stop idle mode is completely stalling at stop lights. in these cases, I\u2019m having to put the car in park, hit the button to turn it off, turn it back on, which takes up to 30 seconds and then I\u2019m able to put it in drive.   I can turn off the automatic idle, but it has to be done every time I get in and turn it on so it\u2019s easy to forget.   This is a safety concern for myself, my children, my spouse, and others on the road","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11507003,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"02/13/2023","vin":"5FNYF6H98LB","components":"UNKNOWN OR OTHER,ENGINE","summary":"My 2020 Honda Pilot Touring was not starting the engine back up after stopping at the traffic light and having the start/stop system stop the engine.  I took my car to the dealer, and they disabled the start/stop system.  This temporarily resolved the issue.   But if a recall is issued for this problem, I\u2019d like to have my start/stop system fixed, since it is part of the emissions system.   Thanks, Carlos.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11507079,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2023","dateComplaintFiled":"02/13/2023","vin":"5FNYF6H59LB","components":"ENGINE","summary":"We parked the vehicle in a hospital parking structure in order to meet an appointment at the hospital. We were in the hospital for about an hour or so when we headed back to the vehicle in the parking garage. We were stopped from getting there because of police and fire trucks. Then we got a call from the local police on our cell phone, telling us that our vehicle was on fire. We couldn't get into the parking structure because no one was allowed, but we did get to talk to the police and some fire personnel. Apparently, the parking structure had its own sprinkler system which was able to keep the fire under control until fire trucks and personnel arrived. The vehicle was a total loss, as per the insurance appraiser and our insurance company.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11505944,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2023","dateComplaintFiled":"02/07/2023","vin":"5FNYF6H03LB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The infotainment system screen will go black/turn off for several minutes, completing disabling the backup camera and other functions. Last week, the system went black completely and I tried to turn off / on the car multiple times but the infotainment system still did not reboot. I had to disconnect/reconnect the main battery to make the system to reboot. Few days later, the system went black again for a short period of time. When the system is up an running, there are many time that my concentration on driving has been disrupted by the sudden cracking and popping sounds stemming from the infotainment system. There is no pending recall on my car, so I do not what to do with my situation.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11505621,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2023","dateComplaintFiled":"02/05/2023","vin":"5FNYF6H9XLB","components":"ELECTRICAL SYSTEM","summary":"I pulled into my garage to turn off my 2020 Honda Pilot. I put my car in Park and set the Parking Break. I pushed the On/Off button of my car to turn off the ignition. The car failed to turn off. The electrical systems (radio, heating/AC displays) inside the vehicle turned off, but the engine continued to run. The error message \"auto engine idle stop system problem\" flashed on the dash. I tried multiple attempts to turn my car off. As I write this my car is sitting outside on my driveway, with the hopes my car will turn off.   I have had previous issues with the auto on/off capability of my vehicle, to where the car would auto turn off and fail to turn back on. To combat this issue I always disabled the auto on/off capability of the vehicle.  This car has had issue after issue from when I purchased the vehicle in August of 2020. My car  has been at the dealership many times for different electrical issues. This car has been anything but reliable.  This is a safety problem, due to not being able to turn off a running vehicle.  This vehicle has not been inspected for this issue, but has been inspected my the dealership for previous electrical issues.  There were no warning lamps, messages or other symptoms prior to the problem.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11505699,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2022","dateComplaintFiled":"02/05/2023","vin":"5FNYF5H52LB","components":"FORWARD COLLISION AVOIDANCE","summary":"Events happened about 5 times in 3weeks , car will flash brake , brake brake  and steering wheel will shake  for no reason","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11503761,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2020","dateComplaintFiled":"01/26/2023","vin":"5FNYF6H6XLB","components":"ELECTRICAL SYSTEM","summary":"We purchased our 2020 Honda Pilot in January 2020. Shortly we heard popping sounds in the windshield. It became more frequent so we called our local Honda service and they didn\u2019t know what was wrong. Later we called another Honda service and they knew what was wrong. We took our car in and they replaced some part in the radio electrical unit. It lasted a year and started doing the same thing again. Popping sounds and our display network would black out the whole screen as before.  We lose our gps and backup camera and also no radio. We called Honda and they said it was the wiring harness and we would have to pay for it ourselves. There have been law suits filed against Honda for this very thing. Other owners have had the same problem we are still having. The popping sounds are very distracting while driving. Honda said it was out of warranty even though it\u2019s the same problem we started having soon after buying our car which was brand new.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11503349,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2023","dateComplaintFiled":"01/24/2023","vin":"5FNYF6H92LB","components":"UNKNOWN OR OTHER","summary":"The car was stopped at a light.  The idle feature kicked in and when foot off brake to go car stalled and turned off.  Almost caused an accident because it was on a road that speed limit is 60 mph.  Car behind me didn\u2019t realize I was unable to go and had to quickly swerve.  The car would restart for about 3 minutes.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11503007,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2023","dateComplaintFiled":"01/22/2023","vin":"5FNYF5H5XLB","components":"ELECTRICAL SYSTEM","summary":"The entire infotainment screen shuts off, screen goes dark.  So far it turns back on with no issues.  The problem is intermittent.  The USB phone connection also intermittently looses the connection.  Sometimes it reconnects, other times I have to disconnect the phone and reconnect.  I have changed the usb wire...same problem","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11502483,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2022","dateComplaintFiled":"01/18/2023","vin":"5FNYF6H91LB","components":"SERVICE BRAKES,ENGINE","summary":"While driving with auto-idle on the car, I stopped at the red light on the left lane by stepping on the break and Auto-idle comes on and the engine stopped while continue to step on the break.  When the green lights comes back on, I release the break, but the car completely shut down and require me to power off the car completely and push the start button on the car again.  It took a few tries for the car to start. All while there were trucks passing by and cars behind me are honking at me for stopping at a Green light, by the time I got the car to start again, the light turned RED again.  I feel like it is very dangerous for me as all the cars behind had to go around me to continue their way, as result, accidents can easily cause because cars on the right side are driving faster than the left lane and cars in the left lane had to move to the right lane in order to continue.  With more blind spots on the right of all cars, it is more dangerous to shift lanes where right lane are going faster.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11501806,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2023","dateComplaintFiled":"01/14/2023","vin":"5FNYF6H50LB","components":"POWER TRAIN,EXTERIOR LIGHTING,SEATS","summary":"1675 miles- rear taillight including brake light failure  10,094 miles- rear differential oil stain noted  23028 miles- front passenger seat motor and seat frame failure  23258 miles- AC compressor failure  24090- very leaky rear differential noted","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11501205,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2023","dateComplaintFiled":"01/11/2023","vin":"5FNYF6H03LB","components":"UNKNOWN OR OTHER,ENGINE","summary":"Issue with auto start-stop. Upon being stopped at a light, the auto start did not reengage and upon starting back up again the radio defaulted to an AM station and would not allow us to change anything.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11500653,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2023","dateComplaintFiled":"01/08/2023","vin":"5FNYF5H5XLB","components":"FORWARD COLLISION AVOIDANCE","summary":"I just bought this vehicle yesterday.  While driving it home the front collision breaking system came on twice.  There were no other vehicles, pedestrians, animals, or objects on the road.  On both occasions it was only momentary.  One time the instance was on a curve, the other was on a straight-a-way.  This happened on a 2 lane (one in each direction) road.    I will be reaching out to the Ford dealership where it was purchased along with Honda.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11498532,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"12/22/2022","vin":"5FNYF6H60LB","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"The radio and other components of the \"mostbus network\" fail constantly (radio, rear entertainment and Blu-ray drive, in dash meter, amplifier). The rear view camera frequently fails to activate when switched to reverse gear. The car will also frequently give a forward collision warning and occasionally slam on the brakes even where there are no other cars in sight.  Honda has been unable to fix these issues, and says that even after 2.5 years of owning the vehicle and 2.5 years of attempting to have it repaired, that they haven't exhausted all of their options yet.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11496774,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2022","dateComplaintFiled":"12/09/2022","vin":"5FNYF6H54LB","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"In two, separate, instances the vehicle exhibited sudden acceleration with the brake pedal depressed. The first instance was, as the 2020 Honda Pilot was pulling into a driveway and was approximately 10 feet behind another vehicle parked in the driveway. With the brake pedal being depressed, as one does when parking, the 2020 Honda Pilot suddenly accelerated and struck the rear of the other vehicle. The automatic braking system was never deployed. The second instance was when the 2020 Honda Pilot was on a city street and was parked behind another vehicle on the right side of the street against the curb. The 2020 Honda Pilot was approximately 10 feet behind another vehicle parked against the curb. With the brake pedal being depressed, as one does when parking, the 2020 Honda Pilot suddenly accelerated and struck the rear of the other vehicle, driving it over the curb and into the yard of a house. The automatic braking system was never deployed. These incidents happened, almost exactly, one year apart on clear summer days when the temperature and humidity were almost identical. The 2020 Honda Pilot was inspected by a private crash expert company to obtain any crash data but found none, as the data is not recorded unless the air bags are deployed. An incident was reported to Honda who had a representative drive the 2020 Honda Pilot and \"could not replicate the sudden acceleration\". All safety features were running at the time of both crashes. The crashes occurred on 7/24/21 and 7/13/22.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11496541,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2022","dateComplaintFiled":"12/08/2022","vin":"5fnyf6h91lb","components":"ENGINE","summary":"The engine completely shut down in the middle of the road after driving with auto Idle ON after stopping due to traffic.  The car's engine would not restart.  I had to shut down the car completely to have engine on again.  (push the start/stop button to shut it down, and then to start it again).  This was during a busy traffic and resulted in cars cutting in to my lane when I had to wait for the car to restart.  This has happen a few times on the street as well, when stopping for RED light, but the engine does not auto-start again when ready to drive on GREEN light. Note that, this feature of auto-idle come auto start every time the car starts unless you manually turn it off. I feel like this can be dangerous and can result in accidents due to the fact that the car stopped completely while others might expect you to move as the light change/ traffic free up ahead.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11496588,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2022","dateComplaintFiled":"12/08/2022","vin":"5FNYF6H07LB","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Auto start/stop feature failed to restart vehicle and shifted to Neutral when foot was taken off the brake. Collision Mitigation Warning lights came on after vehicle power was shut off and turned back on to restart the motor.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11495780,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2022","dateComplaintFiled":"12/02/2022","vin":"5FNYF6H7XLB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"There is a popping and crackling sound that comes from the speakers whether it is on or off. When this occurs the infotainment system, rear entertainment system, and blue tooth stops working. This happens every single time the vehicle is used. This causes distracting driving because the noises happen all of a sudden when driving.  Second problem-the car seems to shut off and turn back on by itself after pressing the gas when its on auto idle shut off. For a few seconds when I let go of the brake peddle, instead of turning on from the auto idle shut off it just shuts off, then I press the gas and it turns on. It has done this several times that it is concerning and I fear it can cause an accident if it moves forward when I think it shut off on its own.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11495798,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"12/02/2022","vin":"5FNYF6H78LB","components":"UNKNOWN OR OTHER","summary":"Automatic idle engine shut off had been the problem. I will come to a red light or stop sign, the car will do the engine shut off, and it will hesitate to start back up. There have been times that the car has complete shut down and I had to restart it in the middle of traffic. When that happens, it is VERY slow and hesitant to start back up. It is also common for it to restart the car and wipe out the radio and Bluetooth. The radio will turn to static. I have been unable to start my car completely while it has been parked. I have had this looked at multiple time but there is never a solution.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11494573,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2022","dateComplaintFiled":"11/22/2022","vin":"5fnyf6h7xlb","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The Honda Auto Start Stop system has been taxing my battery through daily use and creates unsafe situations.  On more than one occasion, similar to the following, I have experienced the Honda Pilot stop the engine via the A.S.S. System.  Upon releasing the brake, the system attempts, but fails, to come to ignition and the electrical system lacks the ability to start the engine, creating a need to re-start (or attempt restart).  On 1 such occasion, my family was traveling through a city on the interstate.  After driving on the interstate for a few hours we came to a stop light and stopped.  At the green light, upon releasing the brake, the Honda Pilot attempted to start again and failed.  The car went completely dead in the middle of a 4 lane interstate with my family inside.  The car did not start again until the 3rd time attempting to restart the vehicle.  Approximately 10 seconds later than intended, we were able to clear our vehicle from the interstate intersection.  On normal occasions, such as the course of business with the Honda A.S.S. System, driving in situations that would be categorized as \"start/Stop\" situations, the Honda A.S.S. System leads to stalled response and delayed lurching into traffic creating situations due to the delay in response.  Multiple times this has been reported to my dealer.  They acknowledge it as a \"Battery\" problem.  They test my battery per HONDA WARRANTY and tell me it \"Passes\".  They basically are just charging my battery and sending me out the door.  The time between vehicle events is decreasing.  Please help address this obvious vehicle shortcoming.  There is no permanent means to disable it.  Thank you.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11493356,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2022","dateComplaintFiled":"11/13/2022","vin":"5FNYF6H77LB","components":"POWER TRAIN","summary":"The auto start/stop feature of the 2020 Honda pilot is defaulted to on.  At three times in the last two weeks, at a stop light, the vehicle lost all power, directed me to put the car in Park and restart the vehicle.  I had to press the start/stop button several times to get the vehicle to start again.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11491898,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2022","dateComplaintFiled":"11/02/2022","vin":"5fnyf6h06lb","components":"ELECTRICAL SYSTEM","summary":"Third time now that my speakers have been popping and crackling.  All this leads to \"Network Connection Lost\" and the entire NAV screen goes black, also the main dashboard display sometimes...very unsafe.  First couple of repairs were the connectors in the dash being replaced.  This time my dealer has to call Honda for authorization. Received a call from dealer this morning that my battery was dead and this cleared out all of the warning codes, how convenient and it's only 3 years old.  Now it needs to be kept until the warning codes \"possibly\" come back.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11491783,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2022","dateComplaintFiled":"11/01/2022","vin":"5FNYF6H00LB","components":"ELECTRICAL SYSTEM","summary":"Frightening experiences with Auto Engine Idle Stop feature.  My local mechanic, as well as the dealership where I purchased my brand new 2020 Honda Pilot Elite AWD were unable to address the issue.  Have been experiencing electrical failures associated with my AEIS for about a year that have gotten progressively worse.  At first, once disengaging from AEIS  at a red light (by releasing my foot from the brake pedal) the radio would shut off and switch back on, but to AM radio.  What seemed like a few months later, when AEIS was disengaging, my whole dashboard  went blank and I received a message to \"Shift to Park + restart engine\".  I have tried to be diligent in turning off AEIS immediately after starting my vehicle, but in the few times I have forgotten, and my AEIS has failed, the dashboard goes blank and the car shifts to neutral (indicated by the red light becoming illuminated around N).  My local mechanic looked at this issue in June of 2022, and said that my battery was only holding a 30% charge, so we replaced it.  After my most recent Pilot engine electrical failure, I called Honda, and was advised to contact my dealership since I was still covered by the powertrain warranty (<60k miles).  To have a vehicle stalled in the middle of the road, once on I75 in stopped traffic in downtown Atlanta, is an OBVIOUS safety hazard.  I was trusting HONDA with my family's safety when I purchased my Pilot, but that trust has been lost.  Today, November 01, the dealer told me my battery was bad; it's less than 5 months old, mind you.  Went straight to my mechanic, they ran a diagnostic on my battery, and was told it's fine.  Called Honda Corporate and set up a case investigation today.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11490539,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2022","dateComplaintFiled":"10/24/2022","vin":"5FNYF6H62LB","components":"ENGINE","summary":"When stopped at a traffic light my Pilot's engine stops because of the fuel conservation feature of the car.  The engine is supposed to restart when I take my foot off the brake. However, 4 or 5 times in the last month the engine did not restart.  A message would flash that my car is in neutral (I did not put it in neutral) and that I needed to shift to park.  Once I put it in park I have to hit the start/stop button several times to get the engine to restart.  The radio becomes inoperable during all of this and even after I eventually get the engine to start again.  The radio is inoperable until I drive, park the car, shut it off and restart it.  This is a major hazard to me and my family.  My car has stalled in city traffic and it takes a few minutes to get it restarted.  I'm concerned that this could cause an accident at some point.  My Honda dealership is not aware of this problem or how to fix it.  I found that there is an open investigation with Honda and the NHTSA.  I hope this can be fixed soon.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11490438,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2022","dateComplaintFiled":"10/22/2022","vin":"5FNYF6H58LB","components":"POWER TRAIN","summary":"While driving my 2020 Honda Pilot it jerks very hard when accelerating. It continues to do this when shifting gears. It\u2019s also slow to accelerate and drags with the gears getting stuck until it finally jerks and shifts. I just had the transmission flushed 7k miles early yesterday 10/21 due to Hondas recommendation. I get regular scheduled maintenance and this is the 2nd flush with my car only having 50k miles. Now they say I will need to keep coming back getting repeated flushes at my expense until the fluid is cycled through. My car is driving worse than before the second flush. I\u2019m afraid to drive it on the highway due to these jerks and stalls in shifting because it might freeze up causing a life threatening situation.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11490235,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2022","dateComplaintFiled":"10/20/2022","vin":"5FNYF6H75LB","components":"ELECTRICAL SYSTEM","summary":"The Auto Engine Idle function has been problematic for a while now, causing the engine  to stall.  It seems to have gotten progressively worse and now happens whenever I forget to disengage the Auto Engine Idle.  One time in the spring of 2021, my husband had pulled into the intersection and was waiting for the chance to turn, only to find the engine stall and not respond to anything.  It took a good almost two minutes of turning off the engine and trying to push the power button back on.  It finally did turn on so we did not need a tow, but it was extremely scary to be in the middle of an intersection with a stalled engine.  Subsequently the engine stalled a couple of times, briefly flashing an error message on the dashboard before shifting into Neutral on its own and then indicating to shift into Park.  I have had the diagnostic test ($99) done at the Honda dealership (Dublin, OH) and was told that they could not replicate the engine stall and that there were no error records recorded in the engine log. A few times, the engine seemed to hesitate like it was on its way to stalling after being in Auto Idle Engine mode, but would start up when I released the brake. Today the engine stalled again when I was at a red light, briefly displaying an error mode and then shifting into Neutral on its own again.  I had to power off the car, and try the engine start push button a few times before it finally powered on. I am constantly worried about the engine stalling, which is not a pleasant experience.  It is scary to think the engine could stall while driving the kids somewhere.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11489885,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2022","dateComplaintFiled":"10/18/2022","vin":"5FNYF6H31LB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"The vehicle is showing the same issues as found in the Honda Service Bulletin 20-029 for \"9-Speed A/T Hard Upshift with Steady Acceleration\", and an occasional hesitation or slip.  Our Honda Pilot has a Honda 6-Speed Automatic Transmission and AWD.  The transmission has just had a full service, which included a \"transmission fluid exchange to include torque converter lines\" and replacing the transmission filter.  When watching the vehicle shift, the tachometer will spike RPMs, then drop well below, and rise to settle in-between with a hard upshift.  This issue was extreme prior to the transmission service, especially given the vehicle has only 49k miles and was purchased brand new.  The constant hard shift and slip is a safety hazard.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11489886,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2022","dateComplaintFiled":"10/18/2022","vin":"5FNYF6H31LB","components":"FORWARD COLLISION AVOIDANCE","summary":"Our Honda Pilot displays and shakes the wheel for Forward Collision Warnings a minimum of 30 times a day over approximately 32 miles daily.  The vehicle has on more than one occasion engaged the Collision Mitigation Braking System (CMBS) as well in situations where no vehicle was on the road ahead or beside us, nearly causing us to be rear ended at high speeds.  This has also happened when pulling out into intersections where the closest vehicles are approximately 75 feet.  This has happened while travelling at anywhere from 15 mph to 55 mph, and has occurred every 1 to 2 months since owning the vehicle.  We have been nearly rear-ended at least 5 times since owning the vehicle.  Honda has told us that the collision warning \"can't be adjusted\" to fix this, and that our \"best option is to disable the alert or the system\".  Being told to disable safety systems as a fix rather than actually fixing the issue is wildly inappropriate and unsafe.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11488638,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2022","dateComplaintFiled":"10/10/2022","vin":"5FNYF6H67LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged.  I was at an intersection at 10:30pm and it was extremely dangerous as my car would not start and was completely black.  I could not even turn on hazards or put the car in nuetral to move out of the way.  I had to call 911 and have the police assist. My car was towed to the dealership and I am waiting for an update.  This will be the 4th time I have had my vehicle there for service for an electrical issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11487760,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2022","dateComplaintFiled":"10/03/2022","vin":"5FNYF6H04LB","components":"ELECTRICAL SYSTEM","summary":"My vehicle has had repeated instances of the audio \"infotainment\" system causing loud, unexpected popping and crackling noises.  During these instances, the infotainment system sometimes quits working completely and often the handsfree telephone function quits working.  When this occurs, the volume control and audio on off button have no effect whatsoever.  It can occur with or without my telephone connected to the system.  The only way to temporarily correct the condition (and it only works sometimes) is to pull off the road, turn the car off completely, and then restart it.   This issue has occurred during three seperate time periods, and each time, it has progressed from intermittent to continuous.  The first time I took it to the dealer and they replaced some small wiring harness connectors.  The second time, they had a Honda Field Engineer look at the car and replaced the entire dashboard harness system (July 2022).  Then today, it began doing it again.  I have reported this to my Honda Dealer (Hendrick Honda Pompano Beach, FL) and they said they are contacting Honda for more information","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11487405,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"10/01/2022","vin":"5FNYF6H62LB","components":"ELECTRICAL SYSTEM","summary":"When I drive the 2020 Honda Pilot it has started to make a cracking noise when I turn or go over any bumps in the road. It cuts off navigation and phone conversations from my infotainment system. The cracking noise happens if the system is on or off. It makes it difficult to even carry on a conversation with someone in the car. Not what I expected when I paid over $40k.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11487042,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2022","dateComplaintFiled":"09/29/2022","vin":"5FNYF6H59LB","components":"UNKNOWN OR OTHER","summary":"While driving down the highway, we heard a loud, sudden pop and then wind. The sunroof shattered and the cover was closed so all glass ended up on the cover. There were no overpasses above us or vehicles in front of us that could have caused anything to fall on the sunroof. There was nothing other than glass found on the cover and no damage to the top of the vehicle (as if something would have hit the glass and bounced off). The driver was startled and, if the cover had not been closed, the glass would have ended up in the face of our backseat passenger. Prior to this, I had no problems with the sunroof and there had been no prior damage to it. When I took the Pilot in for repair at the Honda service center, I was told that they have heard of a few cases like this where the sunroof spontaneously imploded, but that it was not a safety recall or under warranty. I have photos of the shattered sunroof.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11485814,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2022","dateComplaintFiled":"09/22/2022","vin":"5FNYF5H63LB","components":"ELECTRICAL SYSTEM","summary":"When stopped at a red light, the car went into idle stop mode.  When I released the brake, the car did not restart.  The electrical flashed.  An error message was displayed to put the car in park, press the brake and engine restart button.  That did not resolve the problem.  The car would not start.  We could not shift it from park to move it.  I was in the traffic lane on the down side of an overpass with limited visibility behind me. I was concerned about getting rear ended.  The car had to be towed and the battery replaced.  The original Honda dealership performs all routine maintenance with the most recent service in June 2022.  There has been no prior indication that the battery was weak or needed to be replaced.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11483781,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2022","dateComplaintFiled":"09/10/2022","vin":"5fnyf6h61lb","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Stop/start system shutdown the engine and failed to restart while at stop light. It occurred twice on 9/8/2022 and twice on 9/9/2022.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11483823,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2022","dateComplaintFiled":"09/10/2022","vin":"5FNYF5H60LB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I have owned the 2020 Honda Pilot Touring since Jan.2021. Up till now, theses similar situations have happened 4-5 times. It always happens when I am gradually slowing down to a complete stop at crossroads.   My 2020 Honda Pilot has shut off a few times while stopping at a red light.  Each time has been after coming to a complete stop at a red light and sitting there for a couple minutes.   Suddenly there is a beep sound and the engine shuts down.  Only the entertainment system is left on. The gear changes to N by itself and I am unable to change it to any other gear.  With my foot on the brake, trying to change the gear and trying  turn off the car for about 3 minute in the middle of traffic with my kids in the car, eventually I was able to shut off the engine completely off.  I immediately try  restart the car to avoid a car accident.   It put itself in N (neural) and the dashboard screen said \u201cPut it in P (Park) and hit bottom to restart car.\u201d The car wouldn\u2019t let me push anything. The power button did nothing and even if you pushed the P for park it stayed in N. The battery light immediately came on when this happened also. And went away as soon as it worked again.  I scheduled an appointment after the third time the this happen leaving the car for them to run tests.  They ran the tests and when I returned to pick it up, the technician said they tested  the battery, wiring, and engine and that everything was good. Nothing was provided to me but they did show me the report as they talked about the results I am sure I can obtain if requested.  They almost changed me for the testing but waived the fee which I was thankful.    I am concerned and at times scared for the safety of my kids and I.  I really hope Honda finds a fix for this and recalls for whatever the issues are as quickly as possible.  I like the car but it really is making me want to get a new car and never purchase from Honda again.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11483251,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2022","dateComplaintFiled":"09/07/2022","vin":"5FNYF6H63LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I understand there may be an investigation of Honda's stop-start system, the system which is meant to improve fuel economy by shutting the engine off when the vehicle comes to a stop. I experienced this one (1) time while stopping at a traffic light, date unknown. The engine went off, as it was supposed to, but when I took my foot off the brake and pressed on the accelerator nothing happened, the engine had not restarted. I attempted to restart the car by pressing on the start button but since I was in Drive it wouldn't start. I think I tried to shift the transmission into Park (it's been several months since the incident) but I'm not sure if it shifted or not. I turned the car off by pressing the start button, waited briefly and then pressed the start button again to start, which it did. I shifted into drive and pulled away. That was a long time, probably not as long as it seemed, sitting at the light as others were going around me or blowing their horn at me. I have not had any further incidents since that time but wanted to register this one with you.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11482344,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"09/01/2022","vin":"5FNYF6H59LB","components":"UNKNOWN OR OTHER,ENGINE","summary":"I can't remember if I reported this already but here goes.  My daughter was driving my 2020 Honda Pilot with 41,400 miles on it.  She had baby in the back and was in slow traffic in Millsboro Delaware.  She thought she smelled something burning.  Then she got out of the vehicle, took the baby out and called 911.  Fire started coming out of the engine compartment and the vehicle totally burned up.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11482029,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2022","dateComplaintFiled":"08/30/2022","vin":"5fnYF6H36LB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2020 Honda Pilot. The contact stated that while driving approximately at 65 mph the brother who was in a second vehicle ahead could see flames present in the front grill of the vehicle. White smoke began to enter the cabin of the vehicle and the contact pulled over, parked and exited the vehicle. Smoke and flames were present coming from under the hood of the vehicle. The fire department was called to the scene and extinguished the flames. No injuries were reported. The vehicle was towed away. A fire and police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified of the incident.  The failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11479504,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2022","dateComplaintFiled":"08/16/2022","vin":"5fnyf6h93lb","components":"ELECTRICAL SYSTEM","summary":"Issues with infotainment system, a continuous crackling sound, sounds like  electric spark. This occurs for several days and now the system is not working and this affects the operation of backup camera.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11478835,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2022","dateComplaintFiled":"08/11/2022","vin":"5FNYF5H62LB","components":"ENGINE","summary":"My 2020 Honda Pilot (Touring edition) has begun having a rough restart after stopping and the Auto Engine Idle function has turned the engine off. Once it seemed to turn the vehicle off and the radio turned off and back on quickly. I've read about the investigation into Pilots with this issue and wanted to add my car to those that are affected. I called the dealership where I bought the car and explained the issue to a service technician and he indicated that he'd never heard of the issue. Since it just started having the issue in the last couple of weeks and so far it happens intermittently, I haven't taken it into the service department yet.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11477008,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"08/01/2022","vin":"5FNYF6H59LB","components":"ENGINE","summary":"The contact owns a 2020 Honda Pilot. The contact stated while his daughter was driving at an unknown speed when she smelled an odor of smoke coming from the vehicle, then she noticed fire coming from the vehicle. She was able to exit the vehicle safely as it started to burn. The fire department was able to extinguish the fire. No one was injured, and a police report was filed. The vehicle was towed to a Collision center. The manufacturer was contacted, and a complaint was filed. The failure mileage was 42,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11477040,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"08/01/2022","vin":"5FNYF6H91LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Vehicle has died when at a stop light, would not automatically restart.  Days later the vehicle\u2019s electrical system would not allow the car to start, many code warnings on display. Have had it towed. Battery would not jump and vehicle would not shift into neutral. Found out it needed a specialized tool only the Honda service had.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11476567,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2020","dateComplaintFiled":"07/29/2022","vin":"5FNYF6H60LB","components":"FORWARD COLLISION AVOIDANCE","summary":"The auto emergency braking (forward collision mitigation) will trigger and brake hard frequently on 2 lane roads. This has surprised me multiple times. Honda service says that this is normal and they don't seem interested in fixing it. I have read that there is an investigation into this issue on certain Honda sedan models, and wanted to be sure that the Honda Pilot was included in the investigation. This has occured multiple times since I've purchased the vehicle new.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11476331,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2022","dateComplaintFiled":"07/28/2022","vin":"5FNYF6H75LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"died and switched into neutral by itself, wouldnt start or switch into drive mode- in the middle of a busy intersection! it was scary and dangerous trunk doesn't open/close properly Infotainment center dies unexpectedly, freezes, won't restart on it's own. Have to pull over and restart car a few times or let the car sit off for a while speakers crackle at random times Took the car numerous times to Marin Honda, the computer they plug the car into showed \"no codes\" so they said there wasn't an issue. No warning lights of any kind. electrical just shuts down","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11476090,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2022","dateComplaintFiled":"07/27/2022","vin":"5FNYF6H91LB","components":"EQUIPMENT","summary":"The vehicle radio/nav, display goes completely out.  Sometimes it just goes full volume.   Makes full volume popping noises out of the blue.  Sometimes is blacked out and sometimes it just won't turn on or shut off.  Symptoms have be getting progressively worse and worse.  I'm afraid of the other systems this will effect due to the bus system.  It is very scary to my wife when it just goes full blast and I'm afraid it's going to cause an accident.  It's been doing things for a year since 12000 miles or so, but it had just recently gotten terrible.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11474424,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"07/18/2022","vin":"5fnyf5h59lb","components":"ENGINE","summary":"Upon acceleration up a hill of speeds 10 mph -25 mph the transmission \"lurches\" causing the RPM to jog up and down. While traveling the speeds of 35 mph - 60 mph, regardless of being on flat ground or not, the transmission has the same \"slipping\" and \"lurching\" feeling while jogging the Rpm up and down (can happen on cruise control as well). Both incidents will shake the honda pilot. These incidents havae increased in frequency and intensified in sensation.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11474549,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2021","dateComplaintFiled":"07/18/2022","vin":"5FNYF6H68LB","components":"ENGINE","summary":"Once the engine stops (idle engine auto stop feature) on the intersection when I yield to another vehicle before a left turn and auto-starts  but teh car refused to move - was solved by shutting down the car and starting it again. All that on a busy intersection in the middle of the road. Very uncomfortable and unsafe situation to be in.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11474401,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2022","dateComplaintFiled":"07/17/2022","vin":"5FNYF6H68LB","components":"UNKNOWN OR OTHER,ENGINE","summary":"I have owned the 2020 Honda Pilot Touring since Jan.2020. Up till now, theses similar situations have happened 4-5 times.  It always happens when I am gradually slowing down to a complete stop at crossroads. Then suddenly a beep sound appears, then the engine shuts down to only the radio is playing, gear shifts to N by itself and I\u2019m unable to restart the car.  After about 1-3 minutes of unable to control the car, sitting in the middle of the Highway, then I was able to shut off the engine completely, then restart the car.  When it happens, the dash board would have the battery light on and commend would say \u201cyou can not start the engine, shift to Park\u201d, but it was on P, and I couldn\u2019t shut of the engine anyway. It was not controllable.  My car drives great normally and no messages would pop up on the dash board.  I brought this issue to the dealership, left my car there for a total check. I even said I have it in video when it happened. They didn\u2019t want to even watch it. They said the computer will tell them, so they don\u2019t need to see my video.  They returned with nothing wrong, they could not find the problem. Since they did not see anything wrong, there is nothing to repair. They ask me to bring it back next time it occurs so they will have it on record. They did not solve any problem for me. I was frustrated and worried when it would happen to me again.  It is a hazard for me to drive on fast traveling highways not knowing when this will occur and the worst part is that the dealership isn\u2019t willing to go above and beyond to solve it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11473435,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2022","dateComplaintFiled":"07/11/2022","vin":"5FNYF6H60LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Vehicle shut down and failed to start at stoplight. It was as of it shifted off or in to neutral. Battery light showed red when initially tried to restart. Finally engine started after tuning off and back on again. I believe it was a failure of the auto engine stop system currently under investigation. It has had repeated issues lately getting going at stop lights but this was the first couple shutdown","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11472771,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2022","dateComplaintFiled":"07/07/2022","vin":"5FNYF6H55LB","components":"FORWARD COLLISION AVOIDANCE","summary":"This malfunction has been described to the dealer (s) on multiple occasions. They stated that is how it functions. I disagree. These typically happen on 2 way remote highways not multicar lane express ways.  If on a two way roadway and you are turning right. Your vehicle sees and oncoming vehicle in the other lane and Emergency braking happens. The emergency braking system also has gone on when travelling straight for no know reason. It happened recently on a 2 way back road in Washington olympic area and my daughter was driving. The brakes just went on and she could not see why? the car in the rear had to emergency brake as well to prevent rear ending us. It has happened multiple times for no apparent reason? It is aggravating and not safe. Honda seems to not believe me so I thought that I would bring the issue to a higher authority.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11472590,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"07/06/2022","vin":"5FNYF6H00LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"On multiple occassions, my Engine Auto Idle Start/Stop has malfunctioned. In particular, when the car goes into idle while stopped at a traffic light, there are times when the car completely shuts off. This is dangerous at any time because it has been unpredictable. The problem gets more frequent until finally the car won't start. Upon taking the car to Keating Honda in Conroe TX twice for the inability to start the car, I have had my battery replaced twice within the last year. They have not been able to identify any parasitic drains to the battery. At 39,000 miles, my 2020 Honda Pilot Elite required it's 3rd battery. The problem has been labeled battery failure, but frankly the problem has been the Engine Auto Idle Start/Stop feature and I am certain this feature is directly related to the battery failing.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11472189,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2022","dateComplaintFiled":"07/03/2022","vin":"5fnyf6h08lb","components":"ELECTRICAL SYSTEM","summary":"The radio began making crackling noises. After a week or so, the entire system (navigation, clock, charging ports, dvd, radio/ sound system) stopped working completely. Shortly there after, the battery became completely drained. The dealership refused to honor the 100 month battery warranty, so I was forced to purchase a new battery. The radio & electrical system began to work again, but only for a week. Then the crackling sound began again, followed shortly thereafter with the entire system not working again.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11471946,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2022","dateComplaintFiled":"07/01/2022","vin":"5FNYF6H5XLB","components":"FORWARD COLLISION AVOIDANCE","summary":"This has happened since I bought this vehicle brand new. whenever I am on a 2 lane road, the brake warning light and brake warning chime activate fairly often but  intermittent when traffic coming from the opposite direction. if I am on a 4 lane road and in the lane that is closest to the oncoming traffic , it will send a false brake warning and brake warning chime. I have video taped this and sent to waltrip Honda in Franklin, TN. their technician verified the problem and replaced the radar unit on the vehicle, but it is still doing this even after the new part has been replaced. feel free to call me [XXX] or email [XXX]. thank you [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11471955,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2022","dateComplaintFiled":"07/01/2022","vin":"5fnyf6h06lb","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My Pilot has approximately 25,000 miles. I was stopped at a red light, my vehicle has the ignition shut off feature, which engaged while I was stopped. When the light changed and I went to accelerate, instead of the engine restarting, the entire car stalled and would not restart. There were a variety of flashing lights and the car appeared to have power but the engine would not turn over. I immediately turned my hazard lights on, but each time I tried to restart the car, the hazards would turn off which was particularly concerning. The police responded and we looked for options to get the car into neutral so we could move it out of the intersection but there appears to be no option for a layman to manually override the transmission and place the car in neutral. As a result I was stranded in my vehicle for nearly 3 hours in an intersection while I waited for a tow truck.  There had been no prior indication of any issues with the vehicle. It was purchased used and I have only put approximately 2,000 miles on it since purchasing. The vehicle was towed to the dealership and is awaiting inspection. While my experience was terrible, I am terrified to think of how much worse this could have been if I had stalled in traffic on a highway or with my children in the car.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11471305,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/19/2022","dateComplaintFiled":"06/28/2022","vin":"5fnyf6h06lb","components":"SERVICE BRAKES, HYDRAULIC,AIR BAGS","summary":"The contact owns a 2020 Honda Pilot. Upon purchase of the vehicle, the contact heard an abnormal, screeching noise emit from the front driver-side tire. The contact's husband took the vehicle to a dealer where they found no defect with her rotors or tires. The contact stated that while in stop and go traffic, the brake warning light appeared on the instrument panel as the vehicle independently came to a sudden stop; the contact was able to resume normal operation after the failure. On a separate occasion while traveling downhill at approximately 20 MPH, the brake pedal depressed to the floorboard without warning. The contact panicked and pumped the brake pedal but to no avail. The contact steered the vehicle into the grass to avoid oncoming traffic. The contact hit a neighbor's mailbox and then a tree, which stopped the vehicle. The airbags did not deploy upon impact. The contact nor her daughter were physically injured by the accident but both have suffered traumatic mental anguish due to the failure. A police report was filed. The vehicle was initially towed to an independent tow yard and was later towed to an independent body shop for repair by insurance. The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 28,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11469364,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2022","dateComplaintFiled":"06/15/2022","vin":"5FNYF5H65LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Incident happened 3 times in 1 week (June 8th, 11th, & 15). When stopped at a light or in traffic the car shuts down. The engine does not restart when it's supposed to, leaving us with a dead vehicle. The car had to be jump-started to get the vehicle moving again. In worst cases, the battery doesn\u2019t even hold a charge. Other issue would be when pressing the gas the car would stall sometimes before accelerating.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11469070,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2022","dateComplaintFiled":"06/13/2022","vin":"5FNYF6H06LB","components":"ENGINE","summary":"Start/Stop function engaged at a red light, stopping the engine.  Engine would not restart.  Car and driver were stranded in the middle of a busy intersection for almost 2 hours until car could be jump started.  Car would not restart on its own, leading to a very dangerous situation for driver and other motorists.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11468757,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2022","dateComplaintFiled":"06/11/2022","vin":"5fnyf5h97lb","components":"ENGINE","summary":"When engine auto-shutoff was on (as it is automatically every time the car is started) I came to a complete stop and the vehicle turned off completely. I was in the middle of the road on every occasion this occurred. The vehicle would not restart for at least 30 seconds.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11468624,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2022","dateComplaintFiled":"06/10/2022","vin":"5FNYF5H69LB","components":"ENGINE","summary":"Auto start/stop feature; engine failed to restart from a complete stop at a red light, happened on multiple occasions.  I would have to press on the brake and accelerator and press the start button to start the car and be able to drive.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11468211,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2021","dateComplaintFiled":"06/08/2022","vin":"5FNYF6H96LB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Honda Pilot. The contact stated that the vehicle was experiencing hard starts. Additionally, the contact stated that the Auto START/STOP function failed to engage automatically while attempting to drive from a complete stop. There were no warning lights illuminated. The contact stated that the failure recurred and the vehicle turned off while at a complete stop. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the battery was replaced; however, the failure persisted. Additionally, the contact stated while driving through an intersection, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the local dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11468027,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2022","dateComplaintFiled":"06/07/2022","vin":"5fnyf5h9xlb","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Auto Engine Idle engaged and the vehicle died and would not restart. The vehicle has died a couple of times in the past in similar circumstances but always restarted until the most recent incident. This left us stranded in the middle of the road at an intersection with no way to put the vehicle in neutral and push it to the side of the road which is another unrelated safety complaint. The car cannot be taken out of park when not running. The component has not been inspected as of the time of this complaint but is being scheduled for review by the service shop. There were no warnings or messages prior to the incidents occurring.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11460283,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2022","dateComplaintFiled":"04/09/2022","vin":"5FNYF6H69LB","components":"FORWARD COLLISION AVOIDANCE","summary":"Automatic Emergency Braking engaged while I was driving on the highway with no cars and no warning brake light on dash.  There were no cars in front me ( this is the second time). Periodically the Braking light flashes on the dash if I\u2019m driving on a two way road in the curve part of the road.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11459885,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"04/06/2022","vin":"5fnyf6h99lb","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The infotainment screen in the vehicle which includes the backup camera display, navigation, radio, Bluetooth and other important vehicle functions and settings, shuts down and reboots in a continuous loop and sometimes turns off (blank screen) completely.  This results in a backup camera function that is no longer useable as the screen does not/cannot display the camera image behind the vehicle.  This is an SUV with a large rear blind spot that cannot be viewed simply by turning your head especially if there are short/small objects below the view of the rear glass. The other functions that rely on the screen also do not work and this constant rebooting/flashing is very distracting to the driver.  There are also strange noises emanating from the sound system regardless of whether the system is on or off. This appears to be a widespread problem with this vehicle that still does not have a permanent solution.  Several repair attempts by the OEM have not fixed this issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11459133,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2020","dateComplaintFiled":"03/31/2022","vin":"5FNYF6H54LB","components":"ELECTRICAL SYSTEM","summary":"When the 2020 Honda Pilot sits for over 3-6 days, the battery goes dead. I have brought it to the Honda Dealership and they have checked out the battery and alternator and say it's working properly.  I have jumped the Honda Pilot 6 times because of a dead battery and had the battery replaced once. Never had a vehicle ever do this before. Very dangerous for anyone parking and flying from an airport. Unbelievable!!!!!! This has been going on since we purchased NEW!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11457942,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2021","dateComplaintFiled":"03/23/2022","vin":"5FNYF6H30LB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I passed a walker on my side of the road by slowly moving over the center line to the other lane to give the pedestrian a wide birth. The lane departure migration system was turned on.  I did not use a turn signal.  There was not a car behind me or approaching me in the opposite lane.  The car started to warn me I was going out of my lane by shaking the wheel and flashing a brake/lane departure warning at me.  I ignored it since I didn\u2019t want to hit the pedestrian and continued to move into the other lane.  Then the car took over the wheel, braked and brought me almost to a complete stop suddenly.  If a car had been following behind me, I would have been rear ended. I no longer trust the lane departure warning system. If I forgot to use a turn signal on the highway or suddenly had to leave my lane on the highway to avoid a car or object, this system could cause a serious accident.  Thank you!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11455985,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2022","dateComplaintFiled":"03/10/2022","vin":"5FNYF6H0XLB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Over the last few years, after a long highway drive of approx. 20 miles when I stop and sit and idle, a strong gasoline smell is entering the vehicle via the HVAC Heating system.  Also, after the same longer drives, when I return home, turn off and park the suv in my garage, shortly after my garage smells of gasoline as well from the Front Passenger side of the suv nearest the hood cowl.  It does not happen 100% of the time but this winter it has occurred more frequently (a few times a week) during our Mon-Fri commutes.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11454864,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"03/02/2022","vin":"5fnyf5h3xlb","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The automatic collision avoidance system continually gives false warnings, shaking the steering wheel and beeping, while flashing a brake warning. This occurs even if there is no other traffic on the road, which could cause an accident by startling the driver when it unexpectedly activates. The automatic brakes are also overly aggressive, which could cause a rear end collision.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11453862,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2021","dateComplaintFiled":"02/24/2022","vin":"5fnyf6h98lb","components":"FORWARD COLLISION AVOIDANCE","summary":"The automatic emergency braking system will sometimes just start flashing as if there is an object in front of me. There are no objects in front of me and it would flash. There has been 2 occasions where the vehicle would slam on the brakes  and then release even though no objects are on the road. This has happened at least 10 times where the warning would flash.   Also, the adaptive cruise control would slam on the brakes even though we are following at a safe distance. Of all the times I have used the ACC, the car would slam on the brakes 80% of the time.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11452259,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2022","dateComplaintFiled":"02/16/2022","vin":"5FNYF6H61LB","components":"ELECTRICAL SYSTEM","summary":"The infotainment system makes a popping/crackling sound.  The dash display and infotainment display flickers on and off at times.  This condition makes impedes the use of the the user controls and feedback systems.   The vehicle went in for service on October 15, 2021 to have a technical service bulletin update implemented. The vehicle started exhibiting the issue again on February 9, 2022 in a much more extreme and severe way.  It went back for service on February 15, 2022 to have the original work \"inspected\". The dealer said everything was fine and did nothing. Honda as implemented a couple of Technical Service Bulletins, but no permanent fix has been implemented. The dealer mentioned that they apply this TSB to approximately 2 Pilots per day.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11449877,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2021","dateComplaintFiled":"02/02/2022","vin":"5FNYF6H57LB","components":"FORWARD COLLISION AVOIDANCE","summary":"My Honda often displays the brakes warning and on rear occasion apply brake in response to oncoming traffic on two-lane roads. I already went with onboard camera recalibration at one of the safe glass location but this problem persist on narrow two-lane roads.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11449245,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2021","dateComplaintFiled":"01/28/2022","vin":"5FNYF6H01LB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"I was driving and a LOUD cracking popping noise started coming from the dash. The stereo went dead and the instrument panel went dead. I was startled at the noise and almost lost control of the car. I can\u2019t see my speed or other functions of the car. Honda has no permanent fix for this.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11449070,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2022","dateComplaintFiled":"01/27/2022","vin":"5FNYF6H68LB","components":"ELECTRICAL SYSTEM","summary":"Since new, the audio/navigation system has repeatedly turned off and on, had crackling noises emitted from the speakers and issues system warnings. I retuned my first Pilot for the same issues and now this Pilot is demonstrating the same issues. I have had the vehicle at the dealer several times and they just say that it\u2019s common with this vehicle model and the Passport with navigation systems. HONDA national service does not return calls and this issue is noted on many HONDA forums. This condition is unacceptable and dangerous.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11448434,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2022","dateComplaintFiled":"01/22/2022","vin":"5FNYF6H9XLB","components":"ELECTRICAL SYSTEM","summary":"Stopped and put the car in park and the entire vehicle shut completely down.  No electrical power. Wouldn't start up again.  Took about 3-5 minutes before I could restart it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11445959,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2021","dateComplaintFiled":"01/03/2022","vin":"5fnyf6h95lb","components":"ELECTRICAL SYSTEM","summary":"Head unit has supposedly been \"fixed\" already, still losing all electronics, black out screen, loud and startling popping noises.  Been asking Honda to fix for months, assigned a case, they just do not seem to care and now vehicle is undrivable due to loud, startling sound that may cause an accident, as well as not knowing if any of the safety electronics are working or not.  It almost sounds like shorting out and that means possibility of electrical fire.  Honda is dragging their feet doing ANYTHING on this obviously as this has been going on for months.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11444494,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2021","dateComplaintFiled":"12/20/2021","vin":"5FNYF6H63LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"My vehicle was recalled twice before 2,500 miles for wiring harness connector issues (snapping, popping, crackling). I was told I could lose visibility with all dash functions, navigation, radio, etc. After the first and second recall service fix I continued to experience the same symptoms. I opened a case with Honda in June, 2021, and notified my local dealer. The Honda case number is 12314702. I have heard nothing from either Honda and my local dealer, and I am concerned nothing is being done on this issue and I will lose visibility of my dash at some point, putting myself and family in danger.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11440215,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2020","dateComplaintFiled":"11/12/2021","vin":"5FNYF6H92LB","components":"ELECTRICAL SYSTEM","summary":"To whom it may concern,  VEHICLE: 2020 Honda Pilot Touring Purchase Date: 9/9/2020  After purchasing a 2020 Honda Pilot Touring brand NEW, the vehicle began to make a crackle sound via speakers. Then we began to notice the entire infotainment center would cut out displaying a \"Network Communication Lost\" and \"MOST Net Off\" message. The music, radio, dvd player, aux, dash board electronics would no longer work until the vehicle is stopped and restarted. Upon reboot, the same thing will occur once you hit a bump or just randomly will show same message. Below is a timeline of occurrences.   Timeline  12/29/20; Dropped vehicle off to Chantilly Honda to resolve problem - dealer replaced \"fakra connectors\". Problem occurred shortly after.  04/21: Received notice from Honda Inc. of MOST Bus Network Connectors recall  06/21/21: Dropped vehicle off to Chantilly Honda because dash was going out. In addition, vehicle lost 80% of power on major highway and had to be pulled over to avoid accident. We were stuck driving 20mph on the NJ turnpike in the middle lane. THIS IS DANGEROUS. VERY SCARY INCIDENT.  8/5/21: We filed a claim with Honda Inc to resolve situation b/c now this has become a safety hazard.  10/26/21: Newly designed Honda Issued connectors were installed via Chantilly Honda.  11/4/21: Vehicle displays \"Network Communication Lost\" error again on infotainment/dash.   We have not been able to resolve this dangerous recall with Honda. After many phone calls and requests to speak with managers, nothing has been done. We are out of options and would like to receive counsel from the state.  Thank you in advance, [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11440006,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2020","dateComplaintFiled":"11/10/2021","vin":"5FNYF6H99LB","components":"EQUIPMENT","summary":"I have constantly had to bring my car in again for the same problem since I bought it brand new in May 2020. On September 22, the audio/entertainment system completely shut down\u2014it stopped playing music from the device connected to it and would not connect to a new device. The console then went completely black, and the audio system began to crackle incessantly, even when I turned it off. When I turned off the ignition and restarted the car, there was an error message on the display: \u201cNo Audio Connection\u201d  This had already happened multiple times since I had brought the car in for this problem a year prior. In some cases, I lost all displays, meaning I had no GPS, speedometer, fuel indicator, or other safety indicators. Each time I called and/or I brought the car to the dealership, I was told that sometimes the system just crashes and that I should \u201creset it by restarting the car, just like an iPhone.\u201d However, this has never actually worked. In every instance, I had to restart the car 2-5 times and hope that the system would correct itself. Usually it did not, and I would just have to wait for hours or even days before the entertainment system would spontaneously begin functioning again.   When it happened in September, I brought the car in and demanded that something be done. After a day, a service advisor called me and said the previous repair from a year ago was done incorrectly, which led to recurring problems with the wiring harness. You can imagine how furious I was since I had to bring the car back several times during the first ordeal in 2020.   Fast forward another 24 days (October 16), and the same problem occurs. When I lividly informed the service department that I was having problems again, I was informed that this is a common issue with 2019 and 2020 models (citing a lawsuit that was filed against Honda). The dealer was fully aware that these cars have this problem that pose a severe threat to passenger safety, yet it continues to sell them.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11439838,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/11/2021","dateComplaintFiled":"11/09/2021","vin":"5FNYF5H5XLB","components":"SERVICE BRAKES","summary":"The contact owned a 2020 Honda Pilot. The contact stated that while her son was driving approximately 55 mph the brake pedal was applied however failed to respond the vehicle crashed into a fence. The wheel assembly detached. There were no warning indicator lights illuminated. The driver sustain muscle injuries and medical attention was provided. A police report was filed.  The air bags deployed. There was no reported fire. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided.  The approximate failure mileage was 18,000. The insurance company deemed the vehicle a total loss.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11439305,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2021","dateComplaintFiled":"11/04/2021","vin":"5fnyf6h71lb","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"My 2020 Honda Pilot has stalled 4 times in the past two weeks after the auto engine idle occurs at a red light. The engine will shut off automatically, but when I lift my foot from the brake, the car engine does not turn back on, and the car shifts into park, and acts as if stalled. In order to get the car to restart, I have to power down completely, open the driver side door(!!!) and \u201creset\u201d the whole system before I can apply the brake and press the ignition button. Even then a couple of times it doesn\u2019t start for me doing that, and I have to cycle through the entire process a second time. This happened to me with my 3 children in the car twice on very busy (50mph) roads, and is incredibly dangerous.   The second major issue I have noticed, but less frequently (about 3-4 times in the past 6 months), is that the auto braking system will randomly alert and apply the brakes while I\u2019m driving down a straight road with no traffic in front of me! Needless to say, terrifying. This thankfully only lasts a few seconds before I regain control of the car, but also incredibly dangerous.   I am scheduling service with Honda to evaluate ASAP, but I have read *many* accounts of the exact same problem online and every single person says Honda has never been able to find any cause. Some say replacing the battery helps, others say the stalling issue remains after battery replacement.   If we can\u2019t solve this problem, or have the auto engine idle completely and permanently disabled, I will be selling this car very soon. 16,104 miles driven as of today.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11439393,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2021","dateComplaintFiled":"11/04/2021","vin":"5FNYF5H36LB","components":"SUSPENSION","summary":"The contact leased a 2020 Honda Pilot. The contact stated that the front end and rear end of the vehicle wobbled while driving at various speeds. The vehicle was taken to an unknown dealer who diagnosed that no alignment issues were found. The manufacturer was made aware of the failure. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 8,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11436970,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2021","dateComplaintFiled":"10/15/2021","vin":"5FNYF6H62LB","components":"UNKNOWN OR OTHER","summary":"N/a","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11436757,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2021","dateComplaintFiled":"10/14/2021","vin":"5FNYF5H51LB","components":"SERVICE BRAKES, AIR","summary":"The contact owns a 2020 Honda Pilot. The contact stated that after purchasing the vehicle at the local dealer and leaving the parking lot, the brake sensor message was illuminated, and the wheels began to vibrate and jerk slightly to the left and right. The contact also stated the radio was resetting independently. The contact took the vehicle back to a local dealer, where it was diagnosed with needing the camera sensor to be refocused and to replace the audio system. The vehicle was repaired but continued to experience failure daily. The contact took the vehicle back to a local dealer, where it was diagnosed with needing the camera sensor to be refocused and the audio system replaced. The vehicle was repaired but continued to experience a failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 11,700.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11436007,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2021","dateComplaintFiled":"10/08/2021","vin":"5fnyf6h09lb","components":"ELECTRICAL SYSTEM","summary":"I'm reaching out to you because I have no options and am completely frustrated.  After looking into it (simple google search), I know I'm not alone.  There appears to be hundreds (or thousands) of 2020 and other year Honda Pilots where the Infotainment system is failing.  It begins with \"pops\" & \"crackles\" and just keeps getting worse.  Also, intermittently, you will get error messages or a blank screen which could be dangerous.  The problem comes and goes which makes it even more frustrating.  I have personally taken my 2020 Pilot Elite (MSRP near $50,000) into my local Honda dealer 4 times already.  Ten days after the most recent \"repair\" it has started all over again.  In the past they have admitted they really don't know how to fix it and just keep replacing harnessing and wiring.  They want me to bring it in AGAIN for a 5th time.  Why should I bring it in when they clearly have no fix? The Pilot was purchased from Shottenkirk Honda (Cartersville, GA) in May 2020 and currently has around 30,000 miles on it. . My father lives in another state and he asked his local Honda dealer if they knew of the issue.  They quickly admitted they did and again, admitted they don't know how to remedy it.  If you do any simple research you will see it over and over.  You can start with this simple Google search: honda pilot infotainment problems. As I said, I haven't found anyone who states it's been fixed permanently.  I do appreciate the efforts and kindness of my local dealership (Shottenkirk) but at what point will Honda step up and do something of substance to fix the issue or replace the vehicles? This, in my opinion, is not a \"Shottenkirk\" problem, it is a \"Honda\" problem.  I have tweeted Honda North America and Honda Customer Service and  simply got a reply that says they've created a file and will look into it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11433318,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"09/17/2021","vin":"5FNYF6H68LB","components":"EQUIPMENT","summary":"Have had numerous occasions where the Center Display Console Screen has gone completely blank when driving ( Nav, audio & driver systems integration items).   A Bigger problem is that on ONE occasion on the highway, the Driver's Main Display Screen has also gone completely blank at the same time as the center display -- i.e. TOTAL LOSS OF SPEED INFO AND ALL SYSTEM WARNING LIGHTS.  It takes almost 2 minutes for the screens to \"reboot\" and come back to normal.   Honda has released several TSBs regarding the center display console, MOST network connection and audio issues but nothing I am aware of about the Main Drivers Display failure.  This is a totally random & intermittent condition but a severe Safety Issue when the driver's main screen goes out .  I'll be going to the dealer soon but this issue has been around on various Hondas for quite awhile with little apparent fanfare from Honda??","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11432310,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2021","dateComplaintFiled":"09/09/2021","vin":"5FNYF6H68LB","components":"TIRES","summary":"I have 2 years old Honda Pilot 2020 Touring original tires 245/50 R20 with 16900 miles on them and the front tires already start delaminating and chunk off (please see attached pictures). As you can see 2-year-old rubber looks like it's much older. Possibly the rubber compound is not what it should be. Did not found this DOT # in recall yet only the close ones, looks like the recall should be wider.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CROSSCONTACT LX SPORT","size":"245/50R20 102H","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11432190,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2020","dateComplaintFiled":"09/08/2021","vin":"5FNYF6H65LB","components":"EQUIPMENT","summary":"The center led screen and all components cut out and reboot many times while driving. This includes backup camera, hands free phone communication and navigation. Radio is also non functioning during this time. Honda has referred this fix as fakra components. Items have been replaced or worked on 4 times as of September 7th 2021 and the system failed again already today Sept 8th 2021.  The first incident occured 1 week after purchase and this is the fifth time it will need repair in less than 1 year, although dealer service has told me there is nothing else they can do until Honda comes up the a fix.  Apparently this occurring on several years of high end pilots. I contacted Honda today and started the process for a case number.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11429887,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2020","dateComplaintFiled":"08/20/2021","vin":"5FNYF5H5XLB","components":"SERVICE BRAKES","summary":"The large amber Brake warning indicator on the dash and the associated buzzer comes on giving a false positive indication periodically in two way traffic even on straight roads with adequate traffic separation.  There is no specific pattern to getting this false indication and it is very annoying.  I am concerned that it could also automatically  apply the brakes when it is not necessary.  In my normal commute of 20 miles it may occur five or more times.  I have read online that other 2020 Honda Pilot  owners are having the same problem and that dealers have been unable to correct it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11429638,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2020","dateComplaintFiled":"08/18/2021","vin":"5FNYF6H90LB","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"I have been dealing with the issue of my stereo crackling for over a year. The first appt is listed below. I have taken my car in 4 different times for this issue and am still as of today waiting on the part to come in to fix my car. I had an appt today and was told that the part was in and after dropping off my car was told the part is not in stock and they don't know when it is coming in.   This is a dangerous and unsafe driving situation. The navigation turns off, the radio completely shuts off including my dashboard so I don't know how fast I am going. The crackling noise continues if the car is on or off. This is very distracting and loud especially since you cannot control the level of the noise. I think waiting a year for this to be resolved has been long enough and I expect the dealership to step in and provide some options.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11429213,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"08/16/2021","vin":"5FNYF6H03LB","components":"ELECTRICAL SYSTEM","summary":"When vehicle is on, in drive-braked-or parked status, an incremental sound of electrical crackling and popping increasingly develops both in noise level and intensity, and emits throughout the vehicle. Culmination of this erratic electrical activity results in a loud chromatic/bursting \"crack\" sound and shutdown of the audio system.  Component - appears to be in the wiring harness and electrical system connections. Safety Issue - total distraction to driver's attention, disturbing, and alarming concern to passengers. Problem Confirmed or Reproduced - Yes. Diagnostic errors captured and recorded on multiple occasions, with shutdown randomly occurring. Warning and Appearance - No warning or apparent related catalyst is evident. First occurrence at  7,000 miles and continues.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11427995,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2021","dateComplaintFiled":"08/06/2021","vin":"5FNYF6H33LB","components":"UNKNOWN OR OTHER","summary":"The paint of my car started chipping on the hood roof of the car and moved to the top of my car, making spots all over my car. the front chrome part of the car has started to wrinkle and is looking as it will be peeling soon as well. The radio part inside the car is also wrinkling, on top.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11426977,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2021","dateComplaintFiled":"07/29/2021","vin":"5FNYF6H63LB","components":"UNKNOWN OR OTHER","summary":"The vehicle makes uncontrolled loud noises. It is very intermittent and sounds like loud cracking/exploding of windshield. It sometimes startles the driver and makes the driver cringe. Leading to uncontrolled movement of steering wheel. Potential hazardous.  Honda has acknowledged that there is a problem with several hundred thousand cars and done service bulletins (A19030B Version 3) and others. Our car now has been in for the same problem 7 times. Twice a specialist was working on the car in the last 22 months but the problem persists and is getting worse by the month. This is unacceptable and can lead to an accident but Honda does not want to take responsibility.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11425735,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2021","dateComplaintFiled":"07/20/2021","vin":"5FNYF6H07LB","components":"UNKNOWN OR OTHER","summary":"\"Upgraded\" from Odyssey to Pilot.  The rear tailgate is motorized, like our old Odyssey.  Unlike the Odyssey, when something collides with the motorized tailgate, there is nothing that stops the closure.  When unloading the trunk, I pressed the button to close.  I reached back into the vehicle to grab one more item and it hit my head and kept closing.  It did not stop.  Afterwards, I tried multiple times for it to reverse and the force needed to trip the safety is excessive for what would be considered safe.  Knowing what the Odyssey was like, this is a major safety hazard.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11424579,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2021","dateComplaintFiled":"07/13/2021","vin":"5FNYF6H95LB","components":"TIRES","summary":"March 2021 - car pulling to right, took to dealership & they did alignment, problem persisted, returned to dealer April 22, 2021, still pulling right, they said they swapped front tires left to right and pull diminished, service manager indicated a tire belt/band problem & could go flat or have a blowout, two front tires replaced at 34579 miles on 70000 mile tires, found out about Honda recall UA2 for same problem with Continental Tires but my VIN not on recall list.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CROSSCONTACT LX SPORT","size":"245/50R20 102H","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11424148,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2021","dateComplaintFiled":"07/09/2021","vin":"5fnyf5h94lb","components":"EQUIPMENT","summary":"the vehicles bus connectors where called have been taken to 3 different dealer ships to get fixed an problem still has not been resolved. the cars display screen and rear view camera has absolutely no power sometimes will turn on when I first start vehicle but will turn off completely while driving nothing is visible.  reversing I can't see objects and while driving have gotten lost since gps will completely turnoff and I can use my phone while driving. the bus connectors will pop constantly while driving.  I have all documents stating the cars been seen and different things have been done to get fixed  no warning problem started April 18th","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11421087,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2021","dateComplaintFiled":"06/15/2021","vin":"5FNYF6H08LB","components":"EQUIPMENT","summary":"The electrical system including the rear camera, dash board speed display, hands free phone system radio intermittently goes blank and resets randomly during operation of the vehicle.  Two Honda dealers have attempted repairs unsuccessfully and continue to try changing parts. Failure during driving is distracting and potentially hazardous to the vehicle occupants and other vehicles near them. Honda can or will not give me any assurance that this problem will not cause problems with other electrical component of the car that are more safety critical. The dealer tells me they are waiting on parts and Honda Customer service sends me to a case managers voice mail who does not return calls.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11420829,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2021","dateComplaintFiled":"06/14/2021","vin":"5fnyf6h57lb","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle brakes automatically when operating at highway speeds when passing a vehicle that is either moving slowly or stopped in a turn lane waiting to turn left.  Occurs when Collision Mitigation System is in both the on and off position and when cruise control is engaged and disengaged.  This has occurred  approximately twice a month since purchasing new in July of 2020.  Vehicle also breaks when encountering an approaching vehicle on the highway while going around a corner when turning to the right.    One time the vehicle behind me almost hit me and had to go onto the shoulder to avoid a collision.   I reported this to the Honda dealer in the winter months and they said it was likely caused by road salt.  It's now June and there is no road salt and problem is still occurring.    The orange break indicator when on turning the automatic breaking.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11419348,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/02/2021","dateComplaintFiled":"06/02/2021","vin":"5FNYF6H69LB","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2020 Honda Pilot. The contact stated while offloading items from the trunk, the trunk door independently closed and hit the contact in the head. The contact stated no warning light was illuminated. The vehicle was not taken to the local dealer or an independent mechanic to be diagnosed. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 11,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11417803,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2020","dateComplaintFiled":"05/19/2021","vin":"5fnyf5h59lb","components":"ELECTRICAL SYSTEM","summary":"On April 4.7.2020 I visited The Honda Dealer to report my dashboard and control console shutting off while driving. On 4.14.2020 I again visited the Honda Dealer to report a problem related to the same issue since it was not repaired. On 5.4.2020 I emailed the asst service manager about the backup camera going black/off. On 4.21.2021 I returned to the Honda Dealer again for the entire control display/camera display shutting off and crackling from the audio system.   The dealer is not writing my concerns when the vehicle is inspected, I believe to deny the issue and avoid lemon law.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11417534,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2021","dateComplaintFiled":"05/17/2021","vin":"5FNYF6H51LB","components":"FORWARD COLLISION AVOIDANCE","summary":"We purchased a 2020 Honda Pilot EXL AWD.  The collision mitigation system engages arbitrarily, no vehicles or obstacles in front of me and the system activates.  Honda Dealership said they can't find a problem.  However, there is a class action lawsuit against Honda, filed in California, for this and other problems with their safety system.   Most Recently drove the car on a 560 mile trip, the collision mitigation system warning came on 5 times when there were no cars or obstacles in front of me. Hopefully NHTSA can apply some pressure on Honda to address this issue.    It is VERY FRUSTRATING when you have problems with a new vehicle and HONDA will not correct them.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11413076,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2021","dateComplaintFiled":"04/20/2021","vin":"5FNYF5H30LB","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2020 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED AS THE BRAKE WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. EACH TIME, THE CONTACT WOULD COAST TO THE SIDE OF THE ROAD AND RESUME NORMAL DRIVING SOON AFTER FAILURE. THE CONTACT ALSO STATED THAT UPON APPROACHING A STOP LIGHT, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD AS THE BRAKE MADE AN ABNORMAL GRINDING SOUND. THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO HONDA OF TOMBALL (22727 TX-249, TOMBALL, TX 77375) ON THREE OCCASIONS AND EACH TIME THE MECHANIC WERE UNABLE TO DUPLICATE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11408535,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2021","dateComplaintFiled":"04/17/2021","vin":"5FNYF6H0XLB","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"MY 2020 PILOT HAS SEVERAL ISSUES. 1. THE DASHBOARD AND INFOTAINMENT SYSTEM BLACKOUT. IN SEPT 2020, HONDA REPLACED THE MOST MODULE AND SAID THIS WOULD FIX THE PROBLEM. SEVERAL WEEKS AGO, MY INFOTAINMENT SYSTEM AGAIN WENT BLANK (3/6/2021), I HAD NO BACK UP CAMERA OR INFORMATION.  THIS FIX OBVIOUSLY DID NOT WORK.  I TOOK VIDEO ON MY PHONE.  I TOOK THE VEHICLE TO HONDA, THEY WOULD NOT LOOK AT MY VIDEO AND SAID THAT THEY NEEDED TO RECREATE IT (3/26/21).  THEY DID NOTHING.  I ALSO GOT THE FOLLOWING MESSAGE SEVERAL DAYS LATER (3/12/21), \"UNFORTUNATELY, COM.HONDA.TELEPHONYSERVICE HAS STOPPED.\"  I ALSO SHOWED THIS TO THE HONDA SERVICE CENTER, THEY SAID INTERESTING, WE HAVE NEVER SEEN THAT. THEY DID NOT WANT MY PICTURE, AND COULD NOT RECREATE, SO THEY DID NOTHING. THE CRACKLING/POPPING NOISE IS ALSO BACK AFTER IT WAS SUPPOSED TO BE FIXED, WITH THE HONDA REPAIR.  THEY COULD NOT RECREATE THIS EITHER, SO THEY DID NOTHING. 2. I HAVE ISSUES WITH THE FORWARD COLLISION BRAKING, AUTO SENSING. I LIVE IN A RURAL AREA AND WHEN DRIVING ON TWO LANE ROADS, HEAD ON TO THE OTHER TRAFFIC THE VEHICLE CONSTANTLY BRAKES.  WHEN DRIVING OVER TWO LANE BRIDGES, WHICH I DO OFTEN, IT BRAKES SEVERAL TIMES A TRIP TRYING TO GET OVER THE BRIDGE. THIS IS NOT SAFE. ONE TIME I WAS ON 66 IN VA (1/27/21), AT NIGHT, AN 18 WHEELER WAS COMING OFF AN EXIT RAMP, I WAS IN THE RIGHT LANE.  THE VEHICLE SLAMMED ON THE BRAKES AND DROPPED MY SPEED APPROXIMATELY 20-25 MPH FOR NO REASON.  THE 18 WHEELER WAS STILL ON THE EXIT RAMP.  I WAS ALMOST REAR ENDED BY THE VEHICLE BEHIND ME. THE BRAKE SENSING IT TOO SENSITIVE. I HAVE TAKEN IT IN FOR THIS, THEY COULD NOT RECREATE AND TOLD ME TO TURN IT OFF. THAT IS NOT AN ANSWER. IF A VEHICLE HAS SAFETY OPTIONS, WE SHOULD BE ABLE TO USE THEM AND NOT BE TOLD TO TURN THEM OFF!  THE 2020 PILOT HAS A LOT OF ISSUES THAT ARE NOT BEING FIXED. THIS VEHICLE SHOULD BE TAKEN OFF THE ROAD.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11407911,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2021","dateComplaintFiled":"04/13/2021","vin":"5FNYF6H04LB","components":"POWER TRAIN","summary":"THERE IS A GRINDING/VIBRATION OR \"RUMBLE STRIP\" SOUND AROUND 44MPH. THIS HAPPENS DURING CRUISING AND NOT NECESSARILY ACCELERATING OR DECELERATING. I TOOK IT TO THE HONDA DEALER AND A SPECIAL HONDA TECH CAME OUT AND REPORTED THAT THIS HAPPENS WHEN THE 5,000LBS TOWING PACKAGE IS INSTALLED WHICH CONTAINS A TRANSMISSION COOLER AND THE COOLER IS WHERE THE SOUND IS COMING FROM. THERE IS NO FIX. CARS, ESPECIALLY NEW CARS, SHOULD NOT GRIND, AND THERE IS NO FIX FROM HONDA AND THIS ISSUE EFFECTS ALL HONDA MAKES AND MODELS WITH THE 9 SPEED TRANSMISSION SINCE 2016 (SO THE DEALER SAID).","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11406461,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2021","dateComplaintFiled":"04/05/2021","vin":"5FNYF6H90LB","components":"ELECTRICAL SYSTEM","summary":"THE INFORMATION/ENTERTAINMENT SYSTEM SHUTS OFF EVERY FEW MINUTES RENDERING THE BACKUP-CAMERA, GPS, AND ALL OTHER INFORMATION PRESENTED ON THE CENTER DISPLAY INOPERABLE.    VEHICLE IS CURRENTLY AT THE DEALER. THIS IS THE SECOND TIME I HAVE TAKEN IT TO THEM FOR REPAIR.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11406162,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2021","dateComplaintFiled":"04/03/2021","vin":"5FNYF6H31L8","components":"WHEELS","summary":"FOR THE PAST TWO WEEKS MY PILOT FELT LIKE IT WAS BOUNCING ODD. WE'VE ONLY OWNED IT FOR 5 MONTHS AND HAVE UNDER 5,000 MILES.  WHILE MONITORING THE TIRE PRESSURE FOR TWO WEEKS, I'VE NOTICED THAT BOTH DRIVER SIDE FRONT AND REAR TIRES HAVE BEEN CONSIDERABLY LOW AND WE HAVEN'T ADDED ANY AIR SINCE.  I FIGURED IT WAS BECAUSE OF HEAT/TIME OF DAY.  MY LAST DRIVE AT 80 DEGREES AT SUNSET ENDED WITH BOTH DRIVER SIDE TIRES AT 33 PSI AND BOTH PASSENGER SIDE TIRES AROUND 35-37 PSI. THIS MORNING BOTH DRIVER SIDE TIRES WERE AT 33 PSI ON A COLD START AT ABOUT 60 DEGREES, ONCE I GOT ONTO THE SAME HIGHWAY AND LANES I HAVE BEEN DRIVING ON FOR THE PAST 2 WEEKS, I NOTICED THE MAN BEHIND ME WAVING HIS ARMS WILDLY. I CHECKED MY TIRE PRESSURE ON THE DASH AND NOTICED THE REAR DRIVER SIDE WAS SUDDENLY AT 24PSI, 20, 17, 10 AND I PULLED OVER TO CHANGE THE TIRE.  WHEN I WENT TO INSPECT PRIOR TO REMOVING THE TIRE, YOU COULD AUDIBLY HEAR AIR SEEPING OUT.  ON VISUAL INSPECTION THERE IS NO NAIL, NO PUNCTURE WOUND OR ANY EVIDENCE OF A CHANCE THAT A PUNCTURE HAPPENED AND THE OBJECT SHEERED OR CAME OUT ENTIRELY.  THERE IS NO SIDEWALL DAMAGE, NO RIM DAMAGE OF ANY KIND. THE TIRE ITSELF IS A BRIDGESTONE DEULER H/P SPORT AS. THERE WAS NO DEBRIS IN THE ROAD","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11406028,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2020","dateComplaintFiled":"04/01/2021","vin":"5FNYF5H54LB","components":"ELECTRICAL SYSTEM","summary":"I KEEP HEARING STATIC FROM MY DASH CONSOLE. I TOOK IT IN MANY TIMES AND THEY JUST RESET IT. I'M AWARE THAT THE HARNESS NEEDS TO BE REPLACED FROM RESEARCH.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11405402,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2021","dateComplaintFiled":"03/29/2021","vin":"5FNYF6H92LB","components":"FUEL/PROPULSION SYSTEM","summary":"CAR WAS STOPPED AT A TRAFFIC LIGHT AND WHEN IT TURNED GREEN, I PRESSED THE ACCELERATOR. INITIALLY THE ENGINE RACED BUT THE CAR DID NOT MOVE. AFTER A FEW SECONDS, THE CAR SLOWLY BEGAN TO MOVE AND THEN FULLY 'ENGAGED' AND MOVED FORWARD.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11405195,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2021","dateComplaintFiled":"03/28/2021","vin":"5FNYF6H60LB","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"THIS VEHICLE HAS BEEN NOTHING BUT PROBLEMS SINCE DAY 1. IT BEGAN WITH THE SUNROOF LEAKING AND CAUSING PUDDLES IN THE FRONT AND REAR PASSENGER FLOORS. THAT ISSUE REQUIRED 4 TRIPS TO THE DEALER. THE SPEAKERS THEN BEGAN POPPING AND THE RADIO AND DASH WOULD COMPLETELY SHUT OFF WHILE DRIVING. FIXING THAT HAS BEEN ATTEMPTED 5 TIMES AND THE RADIO STILL CONTINUES TO HAVE PROBLEMS. I HAVE ALSO EXPERIENCED FALSE CRASH SENSING AND ONCE, THE AUTO BRAKING SYSTEM MADE ME COME TO ALMOST A COMPLETE STOP WHILE GOING ABOUT 45MPH AND NO ONE WAS EVEN AROUND ME. THIS CAR HAS BEEN A PROBLEM AND IS NOW BECOMING A HUGE SAFETY CONCERN AS MY WIFE WHO REGULARLY DRIVES IT IS NOW PREGNANT. SHE IS SCARED TO DRIVE IT AND HONDA IS UNWILLING TO HELP SOLVE THE ISSUES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11404414,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2021","dateComplaintFiled":"03/23/2021","vin":"5FNYF5H42LB","components":"WHEELS","summary":"I HAVE HAD TWO TIRES BLOW OUT ON MY 2020 PILOT. ONE AT 10,000 MILES AND ONE AT 18,000 MILES .I WAS ON A MAIN STREET BOTH TIMES AND DID NOT RUN OVER ANYTHING THEY JUST BLEW UP .THEY ARE BRIDGESTONE DUELER H/P SPORT AS 245/60R18 M+S","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11404207,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"03/22/2021","vin":"5FNYF6H04LB","components":"POWER TRAIN","summary":"TRANSMISSION GRINDING GEARS SOUND AT ABOUT 45-52MPH WHEN EASING OFF THE GAS AND A SHIFT OCCURS. CAR TENDS TO LURCH WHEN THIS HAPPENS. HAPPENS JUST ABOUT ANYWHERE YOU CAN CRUISE AROUND 45-50MPH. DEALER ATTEMPTED FIX WITH HONDA USA, BUT THEY ONLY REVERSED A TRANSMISSION BRACKET AND REPLACED TRANSMISSION FLUID. NOW IT IS MUFFLED, BUT EXACTLY THE SAME OTHERWISE.    THERE IS ALSO A NOTABLE METALLIC THUNK/SLAM SOUND AROUND 20-30MPH WHEN EASING OFF THE GAS AND A SHIFT OCCURS (VERY HARSH AND ABNORMAL SOUND FOR A CAR, DESPITE DEALER STATING THIS IS NORMAL FOR THIS VEHICLE) . HAPPENS ANYTIME YOU CRUISE AT 20-30. I LIVE RIGHT NEAR A STOP SIGN SO IT HAPPENS EVERY TIME I GO HOME.    VIDEOS:  HTTPS://WWW.AMAZON.COM/PHOTOS/SHARED/OVK5YU4ZRNAUQKKZBAFH1Q.VQC1EGWNB8AQUJEHU5GYJU/GALLERY/6HSXCULUROO5VQR-PHFJCQ    HTTPS://WWW.AMAZON.COM/PHOTOS/SHARED/D_0O21IMSDWFBGC0484DZG.DGPJQDIT7UYGUZZVNDSOB9    HTTPS://WWW.AMAZON.COM/PHOTOS/SHARED/_YVXUTTRQEC_N2Z2EADIMG.NNWOEPXJEF0E6YVZG_T8OM/GALLERY/O6DCIGXOTTUD8J_P1KQRYW    HTTPS://WWW.AMAZON.COM/PHOTOS/SHARED/6KB5VQKAQ5-WHAA9XSTHEA.4DG-FMY5GOF4RUHPDWMXK0/GALLERY/VRGBSFZOS3AJL-1OF9UP1W","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11403712,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/17/2021","dateComplaintFiled":"03/18/2021","vin":"5FNYF5H37LB","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2020 HONDA PILOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 1 MPH WHILE TURNING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE LOST FUNCTIONALITY IN THE BRAKES, WHICH RESULTED IN THE CONTACT CRASHING THE VEHICLE INTO A WALL. 1 PERSON WAS INJURED (THE CONTACT) AND SUSTAINED SORENESS TO THE BODY BUT MEDICAL TREATMENT WAS NOT SOUGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED AND A POLICE REPORT WAS NOT TAKEN. THE VEHICLE WAS DRIVEN TO CONTACTS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11402976,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2021","dateComplaintFiled":"03/15/2021","vin":"5FNYF6H92LB","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I'M WRITING TO INFORM YOU OF A SEVERE SAFETY ISSUE THAT OCCURRED WITH OUR 2020 HONDA PILOT TOURING EDITION.  MY FAMILY AND I WERE DRIVING ON THE HIGHWAY AT ABOUT 70 MPH WHEN ALL OF A SUDDEN THE CAR WOULDN'T ACCELERATE AND IN FACT LOST POWER.  THE ENGINE LIGHT WAS FLASHING AND WE WERE FORTUNATE TO HAVE AN EXIT RAMP CLOSE AND WE COASTED OFF ON THE EXIT RAMP LIMITED TO 5 MPH.  ALL ELECTRONICS WERE ON (RADIO AND DVD), BUT THE CAR FORCED US TO A STOP.  WE CALLED THE HONDA SERVICE LINE BECAUSE THIS CAR IS STILL UNDER WARRANTY.  THEY INFORMED US NOT TO DRIVE THE CAR AT THIS TIME WITH THE ENGINE LIGHT ON.  WE SAT IN THE CAR WITH THE ENGINE LIGHT ON AND PULLED OVER FOR APPROXIMATELY 20 MINUTES.  THEY RECOMMENDED TURNING THE CAR OFF FOR 10 MINUTES, LIKE MANUAL SAID, AND THEN RESTART THE CAR TO SEE IF WE CAN DRIVE TO SAFETY.  WE DID THIS AND THE ENGINE LIGHT WAS OFF AND WE WERE ABLE TO DRIVE TO A SAFE LOCATION.  100+ MILES AWAY FROM OUR HOME, WE TOOK IT TO A HONDA DEALER.  THEY DID AN INSPECTION OF THE CAR AND ATTEMPTED TO READ THE SYSTEM TO FIND OUT WHY THE ENGINE LIGHT CAME ON.  THEY WROTE UP A DETAILED REPORT AND SAID THAT THE ENGINE LIGHT MAY NOT HAVE BEEN ON LONG ENOUGH TO GET A READ/REPORT, BUT EVERYTHING ELSE LOOKED OK.  THEY DID WRITE IN THEIR REPORT THAT THERE IS A KNOWN BULLETIN FOR A FUEL INJECTION PROBLEM.  THEY SAID THEY RECOMMENDED IT, BUT THAT THE ENGINE LIGHT WOULD NEED TO BE ON LONGER TO JUSTIFY RECALL.      AND LASTLY, I WANT YOU TO BE AWARE THAT THIS CAR, SINCE PURCHASING NEW, HAS BEEN IN THE SHOP OR NOT CORRECTLY WORKING FOR 4+ MONTH OF THE YEAR WE HAVE OWNED IT.  THE DVD PLAYER, INFORMATION ELECTRONIC SCREEN SYSTEM BROKE AND NEEDED REPLACED.  ADDITIONALLY, WE HAD LOUD CRACKING AND POPPING NOISE AND IT REQUIRED A CABLE WITH PROPER SHIELDING TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11402513,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2021","dateComplaintFiled":"03/11/2021","vin":"5FNYF6H57LB","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"PILOT WAS PARKED AND WHEN I WENT TO GET IN IT TO LEAVE, I NOTICED THE REAR WINDOW LOOKED WEIRD.  WALKED AROUND BACK AND THE BACK GLASS HAD JUST EXPLODED.  GLASS WAS BULGING WITH A LARGE MISSING PIECE.  IT WAS CRACKED ALL THE WAY THRU AND ON THE PASSENGER SIDE WAS A BIG PIECE MISSING WHERE A REAR DEFROSTER MODULE WOULD BE LOCATED.  THE GLASS WAS STILL CREAKING WHEN I REALIZED THIS HAPPENED.  IT WAS NOT CAUSED BY SOMETHING HITTING IT AS THERE WAS NOT GLASS IN THE INSIDE. I THINK IT WAS CAUSED BY THE REAR DEFROST WHICH WAS NOT ON AT THE TIME. GLAD IT DID NOT HAPPEN WHEN I WAS DRIVING.  JUST HAPPENED, BUT IF I KNOW HONDA, THEY WILL NOT STAND BEHIND THEIR VEHICLES.  \"NOT OUR FAULT\".","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11399913,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2021","dateComplaintFiled":"03/09/2021","vin":"5FNYF6H0XLB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE INFOTAINMENT UNIT IS CONSISTENTLY SHUTTING DOWN. THIS INCLUDES THE NAVIGATION, TV, RADIO AND BACKUP CAMERA. THIS HAPPENS WHILE VEHICLE IS IN MOTION.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11399810,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2021","dateComplaintFiled":"03/08/2021","vin":"5FNYF5H62LB","components":"ELECTRICAL SYSTEM","summary":"SPEAKERS MAKE CRACKLING NOISE WHILE PLAYING DVD/BLURAY.  GETS LOUDER AND MORE FREQUENT UNTIL ALL AUDIO EVENTUALLY STOPS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11397774,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"02/24/2021","vin":"5FNYF6H74LB","components":"UNKNOWN OR OTHER","summary":"SOFTWARE UPDATE REQUIRED TO MAINTAIN REAR VIEW CAMERA BACK UP VISIBILITY. TWO SAFETY RECALLS ON VEHICLE.  I AM STATIONED IN GERMANY AND CAN'T HAVE ANY SERVICE RECALLS AND I LEAVE FOR THE STATES APRIL 6.  GERMANY CURRENTLY DOESN'T HAVE THE CAPABILITIES TO DO THE SOFTWARE UPDATE","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11396772,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2021","dateComplaintFiled":"02/18/2021","vin":"5FNYF6H94LB","components":"FORWARD COLLISION AVOIDANCE","summary":"FALSE COLLISION WARNINGS AND FAILS TO ALERT TO ACTUAL POTENTIAL COLLISIONS.  ALERTS AND REACTS TO NON-EXISTENT COLLISIONS CAUSING UNNECESSARY ANXIETY AND REACTIONS BY DRIVER. SPEEDS VARY FROM 35 MPH TO 60+.    FAILURE TO REACT WAS ON HIGHWAY AT A SPEED IN EXCESS 55 MPH.  OCCURS ON CITY AND HIGHWAY.  MULTIPLE INCIDENTS PER MONTH,","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11391088,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2020","dateComplaintFiled":"02/01/2021","vin":"5FNYF6H55LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"THE INFOTAINMENT SYSTEM IS NOT FUNCTIONING TO INCLUDE: BACK UP CAMERA, PHONE HANDS FREE, MAPS, RADIO, CLOCK, ETC.  THE UNIT HAS BEEN INOPERABLE SINCE DECEMBER 2020.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11388590,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2021","dateComplaintFiled":"01/17/2021","vin":"5FNYF6H01LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I'VE TAKEN MY VEHICLE IN 4 TIMES NOW FOR ELECTRICAL ISSUES AND THE SENSORS RANDOMLY GOING OFF. TODAY WHILE DRIVING, I GOT A NOTIFICATION OF AN ENGINE SYSTEM PROBLEM AS WELL AS AN EMISSIONS FAILURE AND AWD FAILURE. I PURCHASED MY VEHICLE BRAND NEW FROM THE DEALERSHIP AND THIS WILL NOW BE THE 5TH TIME GOING IN FOR ELECTRICAL ISSUES AND NOW WHATEVER THIS ENGINE FAILURE IS. THE DEALERSHIP IS CLOSED RIGHT NOW SO I DO NOT HAVE A FULL DIAGNOSIS BUT THE WARNING ON THE SCREEN TELLS ME TO LIMIT DRIVING AND KEEP THE CAR OFF DUE TO POTENTIAL FIRE. THIS SHOULD ABSOLUTELY BE INVESTIGATED.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11384709,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2020","dateComplaintFiled":"12/23/2020","vin":"5FNYF6H07LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"RANDOM POPPING NOISE, LIKE SOUND OF SMALL ROCKS HITTING WINDSCREEN. OCCASIONALLY THE DISPLAY WHERE SPEEDOMETER IS GOES OUT. AUDIO PROBLEMS WITH RANDOM VOLUME ISSUES. POPPING NOISE OCCURS WHETHER AUDIO SYSTEM IS ON OR OFF. NOTICE IT MORE WHILE IN MOTION AND GOING OVER BUMPY ROAD. BEEN TO DEALER 5 TIMES AND REPLACED WIRING, AMP, HEAD UNIT, AND STILL HAVE ISSUE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11383844,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2020","dateComplaintFiled":"12/16/2020","vin":"5FNYF5H39LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"PURCHASED MY 2020 PILOT ON 12/30/2019 IN FRESNO, CA.  RECENTLY THIS MONTH DECEMBER 2020, I STARTED HEARING A CRACKING AND POPPING NOISE FROM THE SPEAKERS.  THE POPPING NOISE HAPPENS WHETHER OR NOT MUSIC IS ON.  I ALSO STARTED HEARING THIS WEIRD NOISE THAT ALMOST SOUNDED LIKE THERE WAS A COMPRESSOR IN MY VEHICLE.  I DID SOME RESEARCH ON SEVERAL HONDA PILOT THREADS AND IT SEEMS TO BE THE AC COMPRESSOR AND THE SPEAKERS. APPARENTLY THE WIRING HARNESS NEEDS TO BE CHANGED. I'VE LOOKED OVER THE NHTSA WEBSITE AND SEEN MULTIPLE COMPLAINTS REGARDING THE SPEAKERS POPPING ISSUE.  I HAVE NOT TAKEN MY VEHICLE TO THE DEALER YET, I DONT COMPLETELY TRUST DEALERSHIP SERVICE CENTERS AND THEY PREY ON CUSTOMERS AND OVER CHARGE AND MAKE YOU THINK THERE'S OTHER THINGS WRONG WITH THE VEHICLE.  I LIKE TO DO MY RESEARCH PRIOR TO TAKING MY CARS TO ANY REPAIR SHOPS. I ALSO VIDEO AND VOICE RECORDED ALL THE WEIRD SOUNDS THAT THE PILOT IS MAKING. HONDA NEEDS TO FIX THIS, IF THIS IN FACT IS A WIRING ISSUE, THIS CAN POSSIBLY CAUSE A SHORT OUT THUS A SAFETY ISSUE. I WILL BE PRINTING OUT SEVERAL OF THESE COMPLAINTS AND SHOWING THEM TO THE DEALER BEFORE THEY TRY TO SWINDLE ME OUT OF AN EXCESS AMOUNT OF MONEY. ALTHOUGH SINCE IT HASN'T EVEN BEEN A YEAR MY VEHICLE SHOULD BE UNDER WARRANTY.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11383527,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2020","dateComplaintFiled":"12/15/2020","vin":"5FNYF5H9XLB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WHILE DRIVING WE NOTICED WHAT SOUNDED LIKE SMALL ROCKS HITTING THE WINDSHIELD. AS WE DROVE THE CAR MORE THE CRACKLING/POPPING NOISE GREW WITH FREQUENCY AND INTENSITY.  NOW EVERY TIME WE DRIVE WE HEAR INTERMITTENT CRACKLING/POPPING NOISES. AT TIMES IT IS VERY LOUD AND CONSTANT. IT SOUNDS AS THOUGH THE WINDSHIELD IS CRACKING OR GOING TO CRACK. WHEN I PARK THE CAR AND TURN THE ENGINE OFF THE CRACKLING/POPPING NOISE IS STILL HEARD.   I AM WORRIED THAT THIS PROBLEM WITH PROGRESS AND WE MAY GET INSTRUMENTATION BLACKOUTS LIKE OTHERS HAVE GOTTEN.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11383258,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2020","dateComplaintFiled":"12/13/2020","vin":"5FNYF6H94LB","components":"ELECTRICAL SYSTEM","summary":"VEHICLE CRACKS AND POPS FROM SPEAKER SYSTEM. SOUNDS AS IF YOUR IN A HAIL STORM. RADIO / NAVIGATION SYSTEMS GOES BLANK AND BACK UP CAMERA GOES BLACK.  HAVE HAD TO HONDA OF BRISTOL AND THEY HAVE 'FIXED/REPAIR' THE PROBLEMS.  VEHICLE WORKS GREAT FOR A FEW MONTHS, THIS PAST TIME AFTER REPAIRS IT HAS ONLY LASTED ONE WEEK.  I DO NOT FEEL AS THIS IS A SAFE VEHICLE FOR ME AND MY FAMILY .  THE CRACKING POPPING SOUNDS , THE BLACKOUT OF THE PANELS AND NO BACKUP CAMERA IS A HAZARDOUS SITUATION .  THIS HAPPENS WHEN THE CAR IS IN MOTION AND IT'S SCARY   I HAVE READ THEIR IS A CIVIL SUITE AGAINST HONDA FOR THIS VEHICLE- HOW DOES ONE FIND OUT MORE INFORMATION ON THIS","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11375792,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2020","dateComplaintFiled":"11/22/2020","vin":"5FNYF6H41LB","components":"UNKNOWN OR OTHER","summary":"THE DISPLAY AUDIO AND ENTERTAINMENT DISCONNECTS AND STAY OFF DURING RUNNING THE VEHICLE(IN MOTION ON ANY ROAD AND ANY SPEED), IT DOES NOT WORK AUDIO FOR DIRECTION MAP, RADIO, CD PLAYER. AND UNWANTED CRACKS SOUND ARE HEARD WHILE DRIVING THE VEHICLE WHICH IS DISTRACTING WHILE DRIVING THE VEHICLE. DEALER MENTIONED ISSUE SHOULD FIX WITH TWO RECALL REPAIRS, WHICH EVENTUALLY DID NOT FIXED. FOLLOWING BELOW RECALLS REPAIR BELOW DID NOT FIXED THE ISSUE.    RECALL# 20-051, FRONT CONTROL BOX OTA SOFTWARE UPDATE.  OP# 0105B3, .3 HRS, TEMP# A20051A    RECALL# 20-047 GUAGE CONTROL MODULE SOFTWARE UPDATE  OP# 7165A5, ODD TEMP# A20047A, PASS TEMP# A20047B, PILOT TEMP# A20047C. .5 FLAT RATE HRS","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11374528,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"11/13/2020","vin":"5FNYF6H3XLB","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2020 HONDA PILOT. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FRANK FLETCHER HONDA (2921 MOBERLY LN, BENTONVILLE, AR 72712) WHERE THE CONTACT WAS INFORMED THAT THE SOUND WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,100.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11373850,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/04/2020","dateComplaintFiled":"11/09/2020","vin":"5FNYF6H09LB","components":"AIR BAGS","summary":"UPON IMPACT, THE DRIVER'S AIRBAG DEPLOYED AND VEHICLE BEGAN SMOKING. THE VEHICLE SMELLED STRONGLY OF SMOKE. THE DRIVER SUFFERED BURNS FROM THE AIRBAG, THOUGH IT'S UNCLEAR IF THEY WERE CAUSED BY CHEMICAL OR FLAME.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11372846,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2020","dateComplaintFiled":"11/03/2020","vin":"5FNYF6H68LB","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"2020 HONDA PILOT TOURING 1,156 MILES - 3 MONTHS OLD.  VEHICLE BEGAN TO STALL WHEN PULLING INTO GARAGE AND APPLYING BREAKS.  LOUD SOUNDS COMING THROUGH SPEAKERS AS IF YOU'RE DRIVING THROUGH HAIL.  TUNER LOST, NETWORK CONNECTION FAILED, DASHBOARD BLACK.  VEHICLE CAN ALSO APPLY BREAKS WHEN NO OTHER CAR IS AROUND.  LATEST SYSTEM FAILURE CAR STALLED WHEN APPLYING BREAKS AT AN INTERSECTION.  ALSO DRIVER PASSENGER MIRRORS INDEPENDENTLY MOVE WHILE DRIVING.  SOFTWARE UPDATE TO CONTROL BOX AND GAUGE CONTROL MODULE WITHOUT FIX.  NOW TIGHTENED WIRES BEHIND BLU-RAY PLAYER.  SENSING/BREAK ISSUES ARE UNKNOWN TO HONDA AND HAVE NOT BEEN FIXED.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11372786,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2020","dateComplaintFiled":"11/02/2020","vin":"5FNYF5H93LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"AFTER HAVING KNOWN RECALL ISSUE REPAIRED, ELECTRICAL/SOUND SYSTEM STILL CONTINUES WITH AGGRESSIVELY LOUD CRACKING AND POPPING NOISES. THE NOISES AT TIMES ARE OUT OF THE BLUE, CAUSING THE DRIVER AND PASSENGERS TO BE STARTLED. THE INSTRUMENT PANEL WILL FREEZE UP AND BLUE TOOTH/VOICE ACTIVATED FEATURES WILL STOP FUNCTIONING. THESE ISSUES OCCUR WHEN THE CAR IS MOVING OR STATIONARY. NO IMPROVEMENT AFTER THE RECALL REPROGRAMMING WAS COMPLETED DESPITE BEING TOLD BY THE SERVICE TECHNICIAN IT WOULD RESOLVE THE ISSUE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11367000,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2020","dateComplaintFiled":"10/29/2020","vin":"5FNYF6H39LB","components":"UNKNOWN OR OTHER","summary":"MULTIPLE TIMES THIS VEHICLE INDICATES THAT MY CAR HAS CROSSED CENTER LINE WHEN IT HASN'T AND HAS ACTIVATED ONE OR MORE \"SAFETY\" FEATURES INCLUDING AN ALARM  AND STEERING WHEEL SHAKER. TODAY MY VEHICLE ACTUALLY APPLIED THE BRAKES WHEN ANOTHER CAR WAS APPROACHING ME IN THE OPPOSITE LANE. I HAVE HAD CAR INTO DEALERSHIP 1 TIME FOR THESE ISSUES AND THEY SAID IT WAS FIXED.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11366203,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2020","dateComplaintFiled":"10/24/2020","vin":"5FNYF5H57LB","components":"ELECTRICAL SYSTEM","summary":"I WAS DRIVING ON THE FREEWAY AND MY WHOLE INSTRUMENT PANEL WHERE MY SPEEDOMETER IS AND APPS ECT ARE TURNED BLACK WHERE I COULDN'T EVEN SEE HOW FAST I WAS GOING , BUT BEFORE THAT HAPPENED MY STEREO WAS CRACKLING AND CUTTING OUT AND THEN BLACKED OUT AS WELL AND THEN CAME BACK ON AGAIN. I HAVE IT RECORDED FOR MY RECORDS. THEN WHEN I WAS ON MY WAY HOME FROM WHAT THEY SAID AT THE DEALERSHIP WHICH WOULD FIX THE DASH WAS A RECALL ON THE VEHICLE BUT AS SOON AS I CAME IN MY CAR THERE WAS AN UPDATE ON THE DASH OF MY STEREO, WAS STILL CUTTING IN AND OUT AND I COULDN'T USE MY BLUETOOTH LIKE I SHOULD BE ABLE TO OR LISTEN TO MY RADIO THROUGH THE INTERNET OR JUST REGULAR FM RADIO. I ONLY HAVE 3800 MILES ON MY VEHICLE AND HAVE HAD MY VEHICLE FOR JUST SHY OF 5 MONTHS. IT'S RIDICULOUS TO SPEND 40K FOR A VEHICLE THAT DOESN'T EVEN WORK PROPERLY. ALSO BEFORE PURCHASING THE VEHICLE I ASKED THE SALESMAN AT TRACY HONDA WHO THEN ASKED HIS SALES MANAGER MY QUESTION IF THERE WERE STEREO PROBLEMS IN THE VEHICLE I WAS BUYING LIKE THE ONES I'VE BEEN READING ABOUT AND RESEARCHING AND THEY TOLD ME NO IT WAS A MODEL ABOVE MINE AND THEY HADN'T HEARD OF IT AT FIRST. I ALSO ASKED ABOUT THE DASH TURNING BLACK AND THEY RESPONDED WITH THE SAME THING. SO TECHNICALLY THEY SOLD ME A VEHICLE WITH A RECALL AND LIED ABOUT THE THINGS THAT WERE WRONG WITH THE VEHICLE BEFORE I EVEN BOUGHT IT. IT SHOULD HAVE BEEN SOLD TO ME AS A USED VEHICLE DUE TO THE RECALLS ALREADY ON THE VEHICLE BEFORE I PURCHASED. WHEN I TOOK MY PILOT IN FOR MY RECALL THE SERVICE GUY SAID THAT HIS 2019 CIVIC DOES THE SAME THING AND HE JUST LIVES WITH IT AND THAT'S KIND OF PATHETIC ESPECIALLY WHEN YOU ACTUALLY WORK AT A HONDA DEALERSHIP DO YOU STILL HAVE VEHICLES AND CAN'T EVEN HAVE A STEREO THAT WORKS IN A CAR SOMETHING SO BASIC.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11365683,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2020","dateComplaintFiled":"10/22/2020","vin":"5FNYF6H71LB","components":"ELECTRICAL SYSTEM","summary":"FIRST MONTH I BOUGHT VEHICLE 10/2019 BEGAN HEARING LOUD CRACKING AND POPPING NOISE WHICH AT FIRST THOUGHT WAS WINDSHIELD.   AS IT CONTINUED WE REALIZED WAS COMING THROUGH SPEAKERS.   THEN ENTERTAINMENT SYSTEM BEGAN TO SHUT DOWN AND RESET WITH VARIOUS MESSAGES.   MAINLY \"NETWORK COMMUNICATION LOST\".   OTHER MESSAGES AS RADIO NOT AVAILABLE WOULD ALSO COME UP.   SCREEN WOULD GO BLACK.   THEN SPEEDOMETER / TACHOMETER DATA SCREEN WOULD GO BLACK AND REBOOT.   TOOK TO DEALER WAS TOLD LOOSE WIRES FROM DVD SYSTEM.   THEY 'REPAIRED'.   WITHIN TWO MONTHS ALL THE SAME PROBLEMS AND MORE BEGAN AGAIN.   REAR VIEW CAMERA WOULD NOT COME ON.   OR IT WOULD COME ON WHILE DRIVING FORWARD DOWN THE ROAD.   SYSTEM WOULD REBOOT AND GO BLACK SEVERAL TIMES PER DAY.   TOOK BACK TO DEALER.   THEY WERE NOW AWARE OF PROBLEM IN OTHER VEHICLES.   TOLD ME NEEDED NEW WIRING HARNESS.   THEY KEPT CAR FOR A WEEK AND REPLACED WIRE HARNESS.   VEHICLE WAS FINE FOR ABOUT TWO MONTHS THEN PROBLEMS ALL CAME BACK.   SCREENS ALL WENT BLACK REPEATEDLY WHILE DRIVING, OR STATIONARY.   IT DIDN'T MATTER CONDITIONS BUT ALL ELECTRONIC SYSTEMS WOULD CONTINUOUSLY SHUT DOWN AND REBOOT.   A COUPLE WEEKS AGO EVERYTHING WENT BLACK AND HAS REMAINED OFF.    VEHICLE IS NOW BACK AT DEALER FOR THE THIRD TIME TO TRY AND FIX PROBLEMS.   THEY TOLD ME THERE ARE RECALLS FOR THE BACK UP CAMERA AND SPEEDOMETER PORTION.   AND TRIED TO TELL ME THERE MUST BE A LINK IN THE WIRES SOMEWHERE THAT THEY NEED TO LOCATE.    OBVIOUSLY HONDA MUST BE AWARE OF THIS PROBLEM AS THERE ARE HUNDREDS OF POSTS ONLINE ABOUT THE IDENTICAL PROBLEMS IN OTHER 2020 HONDA PILOTS.   IT IS NOT SAFE TO DRIVE THE VEHICLE WITHOUT ANY SPEEDOMETER OR INFORMATION SYSTEMS FUNCTIONING.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11364397,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2020","dateComplaintFiled":"10/14/2020","vin":"5FNYF6H52LB","components":"UNKNOWN OR OTHER","summary":"HAD AN IMPACT CRACK (SUPPOSEDLY) ON THE WINDSHIELD. THERE WAS NO INDENTION. THE OUTSIDE OF THE WINDSHIELD WAS PERFECTLY SMOOTH BUT YOU COULD SEE IT. REPAIRED BY SAFELITE.  A WEEK LATER HAPPENED AGAIN.  LARGE CRACK, SAME SIDE.  SAFELITE FOUND A \"CHIP\" THE SIZE OF A PENCIL TIP NEAR THE EDGE OF THE WINDSHIELD THAT THEY SAID CAUSED THE WINDOW TO CRACK. THEY STATED THAT THESE WINDSHIELDS ARE NOW QUITE FRAGILE BECAUSE OF THE THINGS PLACED INSIDE OF THEM AND IT COULD EASILY HAPPEN AGAIN.  HAPPENED ON A CITY STREET, I IMAGINE, BECAUSE WE ONLY DROVE TO A DOCTOR'S APPOINTMENT.  DIDN'T SEE IT UNTIL THE NEXT MORNING. SO,  IT CRACKED LATER, NOT WHEN WE WERE DRIVING THE CAR. THE CRACK NOW IS NOW ABOUT 18 INCHES LONG JUST SITTING IN THE DRIVEWAY. THIS \"CHIP\" IS THE SIZE OF THE POINT OF A PENCIL TIP. THIS SECOND PROBLEM IS ON THE SAME SIDE (PASSENGER SIDE) OF THE CAR AS THE FIRST ONE. THE FIRST ONE ALSO WAS PERFECTLY SMOOTH ON THE OUTSIDE OF THE GLASS.....WHICH WAS STRANGE BECAUSE IF A ROCK HAD HIT IT I WOULD THINK IT WOULD HAVE CHIPPED THE GLASS ON THE OUTSIDE.  NO CHIP INSIDE OR OUTSIDE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11363071,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2020","dateComplaintFiled":"10/06/2020","vin":"5FNYF5H41LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"ISSUE #1 : I WAS DRIVING IN HIGHWAY WITH GARMIN NAVIGATION TURNED ON, THE DISPLAY REBOOTS WITH AN ERROR \"NETWORK CONNECTION LOST\".     ISSUE #2: WHILE CONNECTING MY IPHONE WITH GOOGLE NAVIGATION, THE DISPLAY GETS STUCK AND REBOOTS AGAIN. SERIOUS ISSUE  WHILE DRIVING THIS CAR WITH NAVIGATION ON.    ISSUE #2: REAR CAMERA SOMETIMES DOESN'T SHOW UP OR THERE IS A DELAY WHEN GEAR IS SWITCHED TO REVERSE.    ISSUE #3: WHEN A USB IS CONNECTED TO PLAY AUDIO/VIDEO, THE DISPLAY FREEZES AFTER SOMETIME AND REBOOTS AUTOMATICALLY. SIMILAR ISSUE WITH BLUE RAY DVD.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11362656,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"10/04/2020","vin":"5FNYF6H52LB","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"THE CMBS (COLLISION MITIGATION BRAKING SYSTEM) IS TOO SENSITIVE.  MULTIPLE TIMES, THE CMBS HAS ACTIVATED WITHOUT A VALID REASON.  1 EXAMPLE, I WAS ON AN INTERSTATE HIGHWAY IN THE LEFT LANE PASSING A SLOW MOVING 18 WHEELER IN THE RIGHT LANE.  I WAS PASSING THE 18 WHEELER IN A CURVE AND MY SUV SUDDENLY BRAKED BECAUSE IT THOUGHT I WAS GOING TO CRASH INTO THE 18 WHEELER.  I WAS IN CONTROL OF THE VEHICLE THE ENTIRE TIME AND I CAN ONLY THINK THE SYSTEM WAS CONFUSED BY THE SPEED DIFFERENTIAL BETWEEN MY VEHICLE AND THE TRUCK IN A TIGHT CURVE.  SEVERAL OTHER TIMES ON TWO LANE ROADS, THE SYSTEM WILL FLASH \"BRAKE\" EVEN IF I AM NOT CROSSING THE CENTER LINE.  I THINK THE CMBS IS TOO SENSITIVE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11362203,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"10/01/2020","vin":"5FNYF5H68LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"2020 HONDA PILOT TOURING HAS COMPLETE BLACK OUT OF ALL ELECTRONICS AND THE DASH BOARD SINCE PURCHASE REGARDLESS IF THE VEHICLE IS MOVING OR STATIONARY. POPPING AND CRACKING CONSTANTLY THROUGHOUT AND BEHIND DASH/WINDSHIELD REGARDLESS IF THE CAR IS STATIONARY OR MOVING. THERE IS NO WAY TO MEASURE ENGINE SPEED, FUEL, OIL PRESSURE, OR WHAT GEAR YOU ARE IN.  TOTAL ELECTRICAL FAILURES ARE OCCURRING SINCE PURCHASE, AND THE DEALER HAS NO FIX FOR THE ISSUES, BUT DOES ACKNOWLEDGE ALL OF THESE SAFETY AND ELECTRICAL FAILURES ARE FACTORY BORN, AND HONDA HAS FAILED TO FIND OR PROVIDE A FIX.  WITH ALL SYSTEMS FAILING, THE CAR IS NOT SAFE TO DRIVE. THE BRAKE SYSTEM WILL BRAKE WHEN YOU ARE TRAVELING SLOW OR AT HIGH SPEEDS, REGARDLESS OF THE FACT THAT NOTHING IS AROUND THE VEHICLE.  THIS CAR SHOULD BE RECALLED AND RETURNED TO THE FACTORY BEFORE MORE PEOPLE ARE KILLED OR INJURED. THE CURRENT RECALLS DO NOT FIX ANY OF THE ELECTRICAL SAFETY ISSUES. THESE CARS REQUIRE A TOTAL REWIRE OF FAULTY HARNESS WIRING WHICH IS A FIBER OPTIC DEFECT FROM THE FACTORY, THEREFORE, SOFTWARE UPDATES DO NOT AND WILL NOT FIX THESE SAFETY ISSUES. ALL OF THESE VEHICLES REQUIRE A TOTAL REWIRE. HONDA SHOULD BE ASHAMED OF THEMSELVES FOR ALLOWING CONSUMERS TO CONTINUE DRIVING THESE DEATH TRAPS!.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11362286,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2020","dateComplaintFiled":"10/01/2020","vin":"5FNYF5H93LB","components":"SERVICE BRAKES,ENGINE","summary":"BRAKES ARE TOO LOW AND SOFT.IDLING IS ROUGH DURING COLD START.I BROUGHT TO THE DEALER LAST SEPTEMBER 28,2020 BUT DEALER DID NOTHING.TECHNICIAN SAID THERE IS NOTHING WRONG WITH IT.THE DEALER IS HOLLER HONDA IN ORLANDO FLORIDA.THIS IS MY FOURTH HONDA AND ONLY EXPERIENCE THIS.BRAKES ARE LIKE THAT ALL THE TIME.ALWAYS STOPPING TOO CLOSE TO THE VEHICLE IN FRONT OF ME.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11361771,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2020","dateComplaintFiled":"09/29/2020","vin":"5FNYF6H37LB","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2020 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V439000 (ELECTRICAL SYSTEM, BACK OVER PREVENTION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT ON SEVERAL OCCASIONS SEVERAL ELECTRICAL FUNCTIONS FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. MANSFIELD MOTOR GROUP (1493 PARK AVE W, MANSFIELD, OH 44906,  (419) 529-4000) WAS CONTACTED AND FAILED TO REMEDY THE ISSUE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,999.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11361217,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2020","dateComplaintFiled":"09/26/2020","vin":"5FNYF6H72LB","components":"ELECTRICAL SYSTEM","summary":"THE REAR CAMERA FAILS AS A RESULT OF THE CENTER CONSOLE (INFOTAINMENT SYSTEM) SHORTING OUT. THIS ALSO CAUSES DISTRACTION WHILE DRIVING. ADDITIONALLY, THERE IS A LOUND CRACKLING AND POPPING NOISE FROM THE AUDIO SYSTEM WHICH IS RELATED TO THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11359801,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2019","dateComplaintFiled":"09/18/2020","vin":"5FNYF6H08LB","components":"ELECTRICAL SYSTEM","summary":"NEARLY CONSTANT CRACKLE/POPPING THROUGH SPEAKERS LARGELY RELATED TO BODY FLEXING.  THE ROUGHER THE ROAD SURFACE, THE MORE EVIDENT THE NOISE BECOMES.  CLEARLY A MECHANICAL ISSUE WITH ELECTRICAL CONNECTIONS.  A TEMPORARY IMPROVEMENT MAY OCCUR AFTER APPLYING AN OPEN HAND SMACK TO THE DASH SURFACE ABOVE THE INSTRUMENT CLUSTER.  POP/CRACKLE IS EVIDENT EVEN WITH THE SOUND SYSTEM POWERED OFF.  ADDITIONALLY, THE INSTRUMENT CLUSTER COMPLETELY FAILS OCCASIONALLY AND THE VEHICLE MUST BE TURNED OFF AND ON TO HAVE THE DISPLAY RETURNED.  VERY MUCH A SAFETY ISSUE!  BASED ON MY LONG EXPERIENCE IN THE ELECTRONICS INDUSTRY, THIS IS SOME SORT OF GROUNDING OR CONNECTOR ISSUE'OR POSSIBLY AN INTERMITTENT SHORT CIRCUIT (ALTHOUGH NO FUSES HAVE BLOWN).  THE ISSUE STARTED SOON AFTER PURCHASE 10/2019 AND CONTINUES THROUGH TODAY, 9/18/2020.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11351478,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2020","dateComplaintFiled":"08/26/2020","vin":"5FNYF5H90LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"DRIVING VEHICLE CRACKING SOUND COMING FROM WINDSHIELD AND RADIO HAS STATIC . DRIVE ON SMOOTH ROAD DOES NOT DO IT .IT DOES IT WHEN HITTING BUMPS OR GOING UP CURBS .CAR WAS TAKEN TO DEALER 8 25 2020 PICKED IT UP TODAY 8 26 2020 DROVE IT HOME PULLED UP IN DRIVEWAY STARTED CRACKING TURNED AROUND BROUGHT IT BACK .SERVICE DEPT SAID THEY KNOW ITS A PROBLEM SERVICE CHIEF TECH SAID SOMETHING ABOUT WIRING ISSUE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11351137,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2020","dateComplaintFiled":"08/25/2020","vin":"5FNYF6H02LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"EVER SINCE I HAVE PURCHASED THIS CAR I HAVE HAD NOTHING BUT ISSUES.  FIRST STARTED WITH CRACKING AND POPPING SOUNDS WITH THE SPEAKERS, EVEN WHEN ALL AUDIO WAS OFF IN THE CAR IT WOULD STILL MAKE THE NOISE.  THEN THE DVD PLAYER STOPPED WORKING.  NEXT THE CRACKING AND POPPING STARTED ALL THE TIME AND IT WAS NEAR IMPOSSIBLE TO MAKE PHONE CALLS WITH BLUETOOTH IN THE CAR.  FINALLY AFTER THE 3RD TIME BACK THE SPEAKERS WERE 80% FIXED AFTER A HONDA REPRESENTATIVE CAME OUT FROM CORPORATE.  THEN MY AUTOMATIC BRAKING STARTING HAVING SIGNIFICANT ISSUES.  AT FIRST IT WAS A RANDOM OCCURRENCE AND ONLY ONCE IN A BLUE MOON.  NOW, LIKE THE OTHER ISSUES, IT IS PROGRESSIVELY GETTING WORSE.  I HAVE ALREADY HAD IT IN ONCE AND THEY STATED THEY COULD NOT REPLICATE IT BUT WERE ABLE TO SEE THAT IT HAD BEEN TRIGGERED.  SINCE I HAVE HAD MY CAR BACK IN LESS THAN TWO FULL WEEKS IT HAS OCCURRED AT LEAST 12 TIMES ON DIFFERENT ROADS (OPEN HIGHWAY, PLACES WITH NO CARS OR TREES, AT NIGHT OR DAY IT DOESN'T MATTER).  I AM NOW AWAITING ANOTHER CALL BACK ABOUT GETTING THIS ISSUE FIXED.  OH AND THERE WAS THAT TIME THAT MY BACKUP CAMERA STOPPED WORKING COMPLETELY, CAN'T FORGET THAT.  OVERALL, INCREDIBLY UPSET ABOUT HOW MUCH WE SPENT ON A BRAND NEW LEMON.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11351221,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2020","dateComplaintFiled":"08/25/2020","vin":"5FNYF6H07LB","components":"ELECTRICAL SYSTEM","summary":"CRACKLING AND POPPING AROUND THE DASH AREA OCCURS WHILE VEHICLE IS STATIONARY OR IN MOTION.  THE INFOTAINMENT SYSTEM WILL BLIP OR COMPLETELY GO OUT. WHILE DRIVING THE WHOLE DISPLAY PANEL HAS BLACKED OUT. I HAD TO PULL OVER, TURN THE CAR OFF FOR ABOUT 15 MIN BEFORE THE DISPLAYS CAME BACK ON.  ALSO WHILE IN MOTION, THE BACK UP CAMERA WILL BLACK OUT. PROBABLY THE WORST ISSUE IS THAT RANDOMLY, ON THE FREEWAY OR IN TOWN, THE CRASH SENSOR DETECTS SOMETHING THAT ISN'T THERE AND THE \"BRAKE\" WARNING FLASHES AT ME.  THE CAR HAS EVEN BRAKED FOR ME, WHICH THANKFULLY HAPPENED IN TOWN WHILE NOT AT A HIGH SPEED. THESE ELECTRICAL ISSUES STARTED WITH LESS THAN 3000 MILES ON THE CAR. THE FIRST TRIP TO THE DEALERSHIP FOR REPAIR, THEY SAID IT WAS CRIMPED WIRING BY THE FACTORY. THE \"REPAIR\" LASTED LESS THAN 2 WEEKS. THREE MONTHS LATER, TWO DIFFERENT DEALERSHIPS, 3 TIMES IN THE SHOP, AND THE PROBLEM STILL HAS NOT/CAN NOT BE FIXED.  THE DEALERSHIP IS NOW TELLING ME THEY HAVE A TSB FOR THE POPPING/CRACKLING BUT THE PARTS ARE BACK ORDERED.  WE'LL SEE.  VERY DISAPPOINTED WITH HONDA ON THIS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11350374,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2020","dateComplaintFiled":"08/20/2020","vin":"5FNYF6H08LB","components":"ELECTRICAL SYSTEM","summary":"MAIN DASHBOARD DISPLAY GOES DARK, ALONG WITH INFOTAINMENT SYSTEM.  CRACKS AND POPS HEARD FROM THE SPEAKERS.  HANDS FREE STOPS WORKING. WE'VE REPORTED THIS TO THE DEALER AND HAD THE CAR LOOKED AT ON MULTIPLE OCCASIONS.  THIS WEEK A SOFTWARE UPDATE WAS APPLIED THAT SEEMED TO MAKE THE PROBLEM WORSE.  WITH MAIN GAUGES AND HANDS-FREE NOT WORKING THE VEHICLE IS NOT EASILY OR SAFELY DRIVEN.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11349452,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2020","dateComplaintFiled":"08/19/2020","vin":"","components":"ELECTRICAL SYSTEM","summary":"2020 HONDA PILOT. CONSUMER WRITES IN REGARDS TO ELECTRONIC SPARKING FROM DASH DISPLAY. *LD    THE CONSUMER STATED A NOISE COULD BE HEARD COMING FROM BEHIND THE DASH. THE SPARKING AND GROUNDING BLANKS OUT THE INSTRUMENT PANEL AND DASH DISPLAY. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THERE WAS NO KNOWN FIX. *JS","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11349738,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2020","dateComplaintFiled":"08/16/2020","vin":"5FNYF5H35LB","components":"ELECTRICAL SYSTEM","summary":"AUDIO CRACKLES, INSTRUMENT PANEL AND AUDIO SCREEN REBOOTS RANDOMLY, INTERMITTENT CONNECTION LOST","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11349621,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2020","dateComplaintFiled":"08/15/2020","vin":"5FNYF6H64LB","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING ON THE HIGHWAY THE INSTRUMENT PANEL, INCLUDING THE SPEEDOMETER AND ALL GAUGES, WENT BLACK AND THERE IS A HORRIBLE POPPING AND CRACKLING SOUND COMING FROM THE SPEAKERS. THE SOUND SYSTEM WAS COMPLETELY OFF WHEN THIS HAPPENED. THE DEALERSHIP HAD THE CAR FOR A WEEK TO \"FIX\" IT. ITS BEEN 3 1/2 WEEKS AND NOW ITS STARTED BACK UP AGAIN. THIS IS A NEW 2020 PILOT WITH 1060 MILES ON IT PURCHASED ON 6/24/2020","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11349307,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2020","dateComplaintFiled":"08/14/2020","vin":"5FNYF5H92LB","components":"ELECTRICAL SYSTEM","summary":"THE CENTER DASH INFOTAINMENT DISPLAY FOR BACKUP CAMERA AND OTHER FEATURES WENT DEAD (BLACK) WHILE DRIVING.  THIS OCCURRED ON A NEW 2020 AWD HONDA PILOT TOURING PURCHASED IN DECEMBER OF 2019. AT APPROXIMATELY 1,000 MILES A LOUD INTERMITTENT \"POPPING\" BEGAN COMING FROM THE SPEAKERS. IT INCREASED IN FREQUENCY AND BECAME CONSTANT OVER TIME. A FEW DAYS AGO, AUGUST 10, 2020 WITH APPROXIMATELY 3,700 MILES ON THE VEHICLE, THE SOUND WAS AT IT'S WORST AND THE DASH CONSOLE SUDDENLY WENT OUT WHILE DRIVING. IT WOULD NOT COME BACK ON. I HAD TO BACK OUT OF A GROCERY STORE PARKING LOT WITHOUT ANY REAR VISIBILITY FROM A HIGH PROFILE VEHICLE WHICH FELT VERY UNSAFE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11348830,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"08/12/2020","vin":"5FNYF6H41LB","components":"ELECTRICAL SYSTEM","summary":"INFOTAINMENT SCREEN GOES BLANK, INSTRUMENT PANEL GOES BLANK, RADIO, LOOSE BACKUP CAMERA, RADIO, GPS. THE RADIO INTERMITTENTLY WORKS, AND HAS A STATIC OR CRACKING SOUND. THESE PROBLEMS OCCUR WHILE THE CAR IS IN MOTION, OR STATIONARY, WHILE IN THE CITY OR ON A HIGHWAY. I GET MESSAGES SUCH AS NETWORK COMMUNICATION LOST, NO AUDIO CONNECTION, CHECK TUNER. THERE HAVE BEEN OCCASIONS WHERE I LOST THE INSTRUMENT PANEL, AND DID NOT HAVE A SPEED INDICATOR, AND HAVE BEEN BACKING AND LOOSE MY BACKUP CAMERA. THIS LAST TIME I TOOK IT TO A DEALER, THEY PULLED IT OVER TO THE SIDE FOR OVER AN HOUR, THEN CAME TO THE WAITING ROOM AND TOLD ME THEY DIDN'T HAVE ANY PARTS TO REPAIR THE PROBLEM, AND DID NOT KNOW WHEN THEY COULD GET THE PARTS. IT WAS AS THOUGH THEY NEVER HEARD OF SUCH A PROBLEM. THE DEALERSHIP DID UPDATE THE GAUGE CONTROL MODULE SOFTWARE, BUT THE SAFETY PROBLEMS PERSIST. I HAVE VIDEO ON MY PHONE OF SOME OF THESE OCCURRENCES, AND CAN UPLOAD THE INVOICES I RECEIVED FROM THE DEALERSHIP.*DT*JB","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11348894,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2020","dateComplaintFiled":"08/12/2020","vin":"5FNYF5H50LB","components":"UNKNOWN OR OTHER","summary":"THERE IS A CRACKLING/POPPING SOUND COMING FROM THE INFOTAINMENT CENTER.  IT HAPPENS WHEN THE RADIO IS PLAYING AND ON CALLS. IT IS VERY DISTRACTING AND ANNOYING SINCE IT IS VERY LOUD.  THIS HAS BEEN HAPPENING FOR SOME TIME AND HAS NOT STOPPED OR DIMINISHED IN VOLUME.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11348533,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"08/11/2020","vin":"5FNYF6H08LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WHILE DRIVING THE DASH DISPLAY BLACKS OUT  INTERMITTENTLY IN ADDITION TO A CONSTANT POPPING/CRACKING SOUNDS FROM THE INFOTAINMENT SYSTEM.  THIS IS A KNOWN ISSUE WITH THE 2019-21 HONDA PILOTS IN ALL TRIM MODELS EXCEPT LX.  THE SERVICE DEPARTMENT HAS ISSUED THE SERVICE TICKET TO WHAT NEEDS TO BE REPLACED BUT ARE ON A PARTS BACK ORDER UNTIL THE END OF SEPTEMBER.  RECOMMENDED SOLUTION IS TO INSTALL/REPLACE THE FAKRA CONNECTOR SET AND MOST SERVICE CORDS ASSOCIATED THE MOST BUS NETWORK.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11348660,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2020","dateComplaintFiled":"08/11/2020","vin":"5FNYF6H09LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"POPPING, CRACKING EVEN IF RADIO OFF. SOMETIMES LIGHT PINGS LIKE ROCK HITTING WINDSHIELD SOMETIMES LOUD LONG STATIC SOUND. RADIO CUTS ODD AND ON. NAVIGATION SCREEN WILL CUT IN AND OUT AND GO BLANK (BLACK). SPEEDOMETER DIAL WILL REBOOT AND OR GO BLANK AND REBOOT. THIS IS ALL WHILE DRIVING THE CAR. I HAVE HAD THE REAR VIEW CAMERA NOT COME ON WHEN FIRST PUTTING IT INTO REVERSE TO BACK UP. IT DID COME ON AFTER PUTTING CAR INTO PARK AND THEN BACK INTO REVERSE. WE HAD RECALL WORK DONE YESTERDAY 8/10/20. 20-047 6MB002018-21 AND 20-051 6HR002019-20 PICKED CAR UP TODAY AND POPPING AND CRACKING NOT FIXED. HAD SERVICE TECH RIDE WITH ME AND HE HEARD IT AND ALSO WITNESSED THE RADIO/NAVIGATION SCREEN GO OUT. THE 'CLUSTER' DID NOT GO OUT DURING THIS TIME. UNSURE IF THE CLUSTER WILL GO OUT AGAIN BUT THE OTHER ISSUES ARE NOT FIXED. HE PUT IN A TICKET THAT STATES THEY ARE UNABLE TO FIX PROBLEM AT THIS TIME AS HONDA DOES NOT HAVE A FIX. THESE ISSUES OCCURRED ON HIGHWAYS, PARKING LOTS, STATIONARY IN DRIVEWAY.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11348682,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2020","dateComplaintFiled":"08/11/2020","vin":"5FNYF6H93LB","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"STOPPED AT A RED LIGHT WAITING TO MAKE A RIGHT TURN. AFTER TRAFFIC CLEARED PRESSED ON THE GAS AND CAR IMMEDIATELY STARTED REVVING REALLY LOUD. LOOKED AND IT SAID IT WAS AT 6000 RPM EVEN THOUGH I WAS BARELY TOUCHING THE GAS. THE CAR THEN STARTED DECREASING SPEED WITHOUT ME TAKING MY FOOT OFF THE GAS. I QUICKLY PULLED OFF THE ROAD AND IT WASN'T UNTIL I PUT THE CAR IN PARK THAT IT FINALLY STOPPED REVVING SO LOUD. I SHUT THE CAR OFF AND LET IT SIT FOR A FEW MINUTES BEFORE STARTING IT AGAIN AND DRIVING. IT THEN STARTED FLIPPING FROM SHOWING THE BLU-RAY INFO TO APPLE CARPLAY REPEATEDLY ON THE INFO SCREEN.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11344206,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2020","dateComplaintFiled":"08/09/2020","vin":"5FNYF6H55LB","components":"ELECTRICAL SYSTEM","summary":"BOUGHT A 2020 HONDA PILOT EX-L IN ALBUQUERQUE FROM GARCIA HONDA IN MID JULY 2020. FIRST WEEKEND AFTER PURCHASE, I TOOK A 2 HR TRIP (ONE WAY) WITH MY WIFE AND KIDS (5YO AND 10MO).  ON MY WAY BACK, I STARTED HEARING CRACKLING NOISE COMING FROM THE SPEAKERS, ALL WHILE LISTENING TO RADIO AND 'GOOGLE MAPS' DIRECTIONS. THE CRACKLING NOSE BECAME MORE SEVERE/PERSISTENT, THEN THE INFOTAINMENT SYSTEM SHUT OFF; FIRST DISPLAYING \"NETWORK CONNECTION LOST\", THEN OFF COMPLETELY. AT SOME POINT, AFTER THE CENTER INFOTAINMENT SYSTEM DISPLAY WENT OFF, THE INSTRUMENT CLUSTER ALSO SHUT OFF (ONLY DISPLAYED ENGINE TEMPERATURE AND GAS FILL LEVEL). YES, WITH MY KIDS STILL IN THE CAR... WHY WOULD HONDA KEEP ON SELLING VEHICLES THAT ARE KNOWN TO BE DEFECTIVE IN THIS WAY? VERY LIKELY PART OF THE REASON IS TO HELP JUST CONTINUE TO HELP THEMSELVES AND THEIR POCKET BOOKS, ALL AT THE EXPENSE OF MY KIDS' SAFETY. NICE GOING HONDA CORPORATES!! PLEASE LOOK AT YOUR KIDS THEN LOOK IN THE MIRROR AND THINK ABOUT WHAT YOU ARE DOING!     IN THE PAST WEEKS SINCE THE VEHICLE PURCHASE, SEEMS I HAVE SPENT MORE TIME AT THE DEALER (3 TIMES, 4TH TIME SCHEDULED... AND THRESHOLD FOR 'LEMON' LAW) THAN WITH MY KIDS. THE SERVICE MANAGER (ANDREW NEUFELD) AND PERSONEL AT GARCIA HONDA  ARE VERY ATTENTIVE BUT HAVE TOLD ME THAT THERE IS NOTHING THEY CAN DO TO FIX THIS ISSUE.      SO I'M STUCK WITH A VEHICLE I DON'T DARE TO DRIVE WITH MY KIDS IN DUE TO SAFETY CONCERNS. I TEND TO BE LESS OPTIMISTIC THAN MOST BUT A FAIR CONCERN OF MINE IS THE FOLLOWING: HONDA DOES NOT KNOW WHAT CAUSES THE ISSUE, NOR CAN THEY FIX IT. DO THEY KNOW WHAT ALL IS REALLY AFFECTED? ARE OTHER SYSTEMS (OR SYSTEM OUTPUTS) IMPAIRED? WHAT CAN I EXPECT FROM LANE DEPARTURE AND FRONT COLLISION WARNING WHEN THE INFOTAINMENT SYSTEM AND INSTRUMENT CLUSTER DECIDE TO SHUT OFF?     BACK UP CAMERA GOES OFF... A NO -NO WITH KIDS AROUND THE HOUSE!!!!!!!!!!!!!!!!!!!!!!!!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11344222,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2020","dateComplaintFiled":"08/09/2020","vin":"5FNYF5H57LB","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"THE INFOTAINMENT CENTER GOES BLANK, STATICS WHEN ON, SOMETIMES THE SPEEDOMETER SCREEN GOES OFF, OR THE THE ENTIRE INFOTAINMENT CENTER GOES AWAY.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11344095,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2020","dateComplaintFiled":"08/08/2020","vin":"5FNYF5H54LB","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE","summary":"I GOT THIS CAR ONLY 1 WEEK; I HEARD THE NOISE FROM STEERING WHEEL AND THE PROBLEM WHEN I HIT GAS AND SHIFT THE TRANSMISSION. ON JULY 13, I DROP THE CAR TO FIX FOR 2 DAYS. THEN, ONLY 2 WEEK AFTER I HAVE EXPERIENCED CANNOT HIT GAS AND I CANNOT HIT THE BRAKES. THE ALL ENGINE LIGHT, BREAK LIGHT, TSA LIGHT AND OTHER 3 LIGHTS IS COMING.    I HAVE TO TOW MY CAR TO DEALER SHOP.  THIS CAR IS BAD CAR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11343845,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2020","dateComplaintFiled":"08/07/2020","vin":"5FNYF6H64LB","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"WE PURCHASED A NEW 2020 HONDA PILOT TOURING ON JULY 11,2020. AFTER 2 DAYS WE NOTICED STATIC,C CRACKLE AND POPPING SOUNDS FROM THE RADIO AND THIS HAPPENS WITH THE CAR IN MOTION OR SITTING STILL. THEN THE DASH GOES COMPLETELY BLACK AFFECTING THE SPEEDOMETER AND ALL THE GAUGES, BACKUP CAMERA, ETC. TOOK CAR BACK TO WOLFCHASE HONDA SERVICE DEPARTMENT AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS OUT OF THEIR HANDS. BUT AMERICAN HONDA WAS AWARE OF THE PROBLEM, CONTACTED AMERICAN HONDA AND WAS ALSO TOLD THAT THEY COULD NOT REPLACE THE CAR BUT WE WOULD HAVE TO WAIT UNTIL A RECALL WAS ISSUED. NO REGARDS FOR OUR SAFETY AT ALL. AS OF TODAY, AUGUST 7, 2020 WITH 637 MILES ON THE CAR HONDA STILL HAVE NOT REPAIRED THE PROBLEM. WE HAVE PURCHASED 3 VEHICLES FROM HONDA BUT AFTER THIS, ITS OUR LAST. VERY UNHAPPY AND DISSATISFIED WITH HONDA AT THIS POINT.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11343866,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2020","dateComplaintFiled":"08/07/2020","vin":"5FNYF6H04LB","components":"ELECTRICAL SYSTEM","summary":"INFOTAINMENT SYSTEM SHUTS OFF AND RESTARTS ON ITS OWN, NEAR CONSTANT LOUD POPS AND CRACKS ARE HEARD IN SPEAKERS.  SPEEDOMETER DISAPPEARED AND WENT BLACK WHILE DRIVING AT HIGH SPEED, BACKUP CAMERA SHUT OFF DURING USE, NAVIGATION AND RADIO FAILS AND STATES 'CHECK TUNER' INFOTAINMENT SYSTEM GOES BLACK AND UNABLE TO TURN BACK ON.  'MOST NET OFF' DISPLAYS MULTIPLE TIMES WHEN SYSTEM SHUTS OFF.  SYSTEM IS ESSENTIALLY UNUSABLE DUE TO THIS ISSUE.  HORN MAY HAVE ALSO STOPPED WORKING DURING BLACK SCREEN.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11343716,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2020","dateComplaintFiled":"08/06/2020","vin":"5FNYF6H0XLB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I DRIVE AN 2020 HONDA PILOT ELITE.  AFTER 6 MONTHS OF DRIVING THE CAR THE WINDSHIELD HAS STARTED MAKING NOISES.  IT WOUNDS LIKE THE WINDSHIELD JUST SHATTERED OR IS SHATTERING.  THE NEXT SOUND IS LIKE A THOUSAND SMALL PEDDLES HITTING THE WINDSHIELD.  WHEN THE NOISE FIRST HAPPENED IT ALMOST MADE ME WRECK BECAUSE I THOUGHT SOMEONE THREW SOMETHING INTO THE WINDSHIELD. THIS HAPPENS WHEN YOU ARE DRIVING IN MOTION.  I HAVE CONTACTED HONDA USA TWICE AND THE CAR HAS BEEN TO THE DEALER TWICE.  ABSOLUTELY NOTHING HAS BEEN REPAIRED OR FIXED OR DONE TO TAKE CARE OF THIS ISSUE.  I HAVE NOTICED OTHER","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11343225,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2020","dateComplaintFiled":"08/04/2020","vin":"5FNYF5H99LB","components":"ELECTRICAL SYSTEM","summary":"WE PURCHASED A NEW 2020 HONDA PILOT, TOURING MODEL, FROM STOKES HONDA NORTH IN NORTH CHARLESTON, SC ON JUNE 27, 2020.  WITHIN SEVERAL DAYS, WE EXPERIENCED PERSISTENT STATIC COMING FROM THE FRONT SPEAKERS, WITH OR WITHOUT THE RADIO ON AND REGARDLESS OF THE VEHICLE BEING IN MOTION OR STATIONARY.  THIS ISSUE RESULTED IN DISTRACTED DRIVING ON EACH OCCASION.  ON JULY 14, 2020, WHILE DRIVING ON THE HIGHWAY, THE DASHBOARD PANELS WENT COMPLETELY BLACK AFFECTING THE SPEEDOMETER, TEMPERATURE GAUGE, FUEL GAUGE, NAVIGATION, CRUISE CONTROL, BACK-UP CAMERAS, ETC.  THE SAME ISSUE OCCURRED SEVERAL HOURS LATER WHILE IN STREET TRAFFIC.  WE WENT IN PERSON TO NOTIFY STOKES HONDA ABOUT THIS SERIOUS CONCERN AND TO INITIATE OUR WARRANTY AGREEMENT TO FIX THE PROBLEM.  WE WERE ADVISED THAT THEY WERE AWARE OF THIS PROBLEM WITH HONDA PILOTS; THAT THEY KNEW OF THIS PROBLEM WHEN THEY SOLD US THE VEHICLE; AND THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM EVEN THOUGH IT FELL UNDER OUR WARRANTY GUIDELINES.  AS OF TODAY, THE SAFETY CONCERNS HAVE NOT BEEN RESOLVED AND STOKES HONDA REPRESENTATIVES HAVE BECOME UNRESPONSIVE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11343361,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2020","dateComplaintFiled":"08/04/2020","vin":"5FNYF6H77LB","components":"SERVICE BRAKES","summary":"THE FORWARD COLLISION SYSTEM IN OUR 2020 HONDA PILOT WILL ALERT US TO BRAKE, SHAKE THE STEERING WHEEL BACK AND FORTH AND BEEP WITH NOTHING IN FRONT OF US OR WILL DO IT WHEN ANOTHER VEHICLE IS OUT OF THE ALERT ZONE IN THE OPPOSITE LANE. WE HAVE TAKEN IT TO OUR LOCAL DEALER AND THEY HAVE NOT FOUND AN ISSUE. WE CAN BE ON BACKROADS, MAIN STREETS AND RECENTLY ON EMPTY BRIDGES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11342911,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2020","dateComplaintFiled":"08/03/2020","vin":"5FNYF5H64LB","components":"ELECTRICAL SYSTEM","summary":"REGARDLESS OF WHETHER THE CAR IS IN DRIVE OR PARK, THE ELECTRONIC SYSTEM MAKES AN AWFUL CRACKING/POPPING SOUND. THIS ALSO HAPPENS WHEN THE DOORS LOCK, ETC. LAST WEEK, THE SOUND GOT SO INTENSE THAT AND ALL OF THE SUDDEN THE SPEEDOMETER AND RADIO SYSTEM WENT COMPLETELY BLANK AND WOULD NOT COME BACK ON. THIS WILL BE THE SECOND TIME THAT THIS CAR HAS GONE INTO THE SHOP FOR REPAIR. I HAVE ALSO NOTICED THAT THE AUTOMATIC BRAKING SYSTEM WILL BRAKE FOR NO REASON -  WHICH COULD POTENTIALLY CAUSE A VERY SERIOUS ACCIDENT. I PURCHASED THIS CAR FEELING THAT IT WOULD BE ONE OF THE SAFEST OPTIONS FOR TRANSPORTING MY FOUR CHILDREN. HOWEVER, I HAVE BECOME QUICK TO REALIZE THAT MAY NOT BE THE CASE. I WAS TOLD THAT THIS WAS A RECENT RECALL RELEASED BY HONDA AND THE DEALERSHIP WOULD REPAIR IT THIS MORNING. HOWEVER, I HAVE NOT BEEN ABLE TO FIND ANY TYPE OF RECALL ON THIS VEHICLE. I SEE THAT NUMEROUS PEOPLE HAVE THIS SAME COMPLAINT AND I FEEL THAT THIS SHOULD BE TAKEN CARE OF BEFORE SOMEONE BECOMES SERIOUSLY HURT.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11342832,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2020","dateComplaintFiled":"08/02/2020","vin":"5FNYF6H60LB","components":"ELECTRICAL SYSTEM","summary":"WHILE IN MOTION, VEHICLE HAS VERY LOUD AUDIBLE POPS. THIS PROBLEM OCCURRED FIRST IN MAY AND AGAIN IN JULY, WITH THE ADDITION OF THE INFOTAINMENT SCREEN GOING OUT MULTIPLE TIMES, INCLUDING LOST ACCESS TO BACKUP CAMERA AND NAVIGATION. SCREEN SHOWS NETWORK CONNECTION LOST. A DEALERSHIP HAS BEEN WORKING FOR TWO WEEKS TO SOLVE THE PROBLEM BY INSPECTING THE MOST BUS CONNECTORS PER HONDA TSB BUT HAS BEEN UNABLE TO RESOLVE THE POPS THUS FAR. SEE PAPERWORK IMAGE BELOW FOR INITIAL ATTEMPTED FIX IN MAY.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11342590,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2020","dateComplaintFiled":"07/31/2020","vin":"5FNYF5H95LB","components":"ELECTRICAL SYSTEM","summary":"WE PURCHASED BRAND NEW IN APRIL 2020. AFTER LESS THAN ONE MONTH, WE BEGAN HEARING POPPING & CRACKLING FROM THE SPEAKERS. THE RES BEGAN FREEZING TO THE POINT THAT THE DVD PLAYER WOULD NOT WORK AT ALL. POPPING & CRACKLING CONTINUED INTERMITTENTLY, TO THE POINT WHERE THE INFOTAINMENT SCREEN WOULD DISPLAY \"NO CONNECTION\" ON EVERYTHING--CARPLAY, SIRIUSXM, FM RADIO, ETC. THE INFOTAINMENT SCREEN, AS WELL AS THE GAUGE CLUSTER (INCLUDING SPEEDOMETER, REAR BACK-UP CAMERA, ETC.) THEN BEGAN GOING COMPLETELY BLACK WHILE WE WERE DRIVING ON A COUNTY HIGHWAY, AND REBOOTED MULTIPLE TIMES. WE HAVEN'T EVEN MADE A PAYMENT YET ON THIS VEHICLE, AND IT HAS BEEN SITTING AT THE DEALER FOR REPAIRS FOR THE LAST WEEK. THEY ACKNOWLEDGE THAT IT IS A KNOWN PROBLEM, BUT THERE IS NO KNOWN PERMANENT FIX. I CANNOT STRESS ENOUGH WHAT A SAFETY ISSUE THIS IS. YES, THE POPPING IS INCREDIBLY ANNOYING, BUT IT'S TERRIFYING TO BE DRIVING AND HAVE NO SPEEDOMETER, WARNING LIGHTS, BACKUP CAMERA, ETC. HONDA CORPORATE NEEDS TO ACKNOWLEDGE THIS AND MAKE IT RIGHT BEFORE SOMEONE IS SERIOUSLY INJURED.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11342308,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2020","dateComplaintFiled":"07/30/2020","vin":"5FNYF6H44LB","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2020 HONDA PILOT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DISPLAY SCREEN BECAME INOPERABLE. THE CONTACT STATED THAT THE SPEEDOMETER AND SEVERAL OTHER FUNCTIONS WERE NOT AVAILABLE DURING THE FAILURE. THE VEHICLE WAS TAKEN TO LUTHER ST. CLOUD HONDA LOCATED AT 1500 HWY 23 WEST, WAITE PARK, MN 56387, WHERE THE MECHANIC REPLACED AN UNKNOWN ELECTRICAL WIRING AND CONNECTORS HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. *BF*JB","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11342380,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2020","dateComplaintFiled":"07/30/2020","vin":"5FNYF6H05LB","components":"ELECTRICAL SYSTEM","summary":"ALL PROBLEMS STARTED ABOUT A MONTH OR SO AFTER OWNING THE CAR AND HAVE GOTTEN WORSE OVER TIME.  SPEAKER POPPING / CRACKLING PROBLEM - CAN BE VERY LOUD AND PERSISTENT AND ANNOYING  RADIO FREEZES AND IS INOPERABLE  SPEEDOMETER GOES BLACK (NO SPEED INDICATORS)  WHEN TURNING STEERING WHEEL OUTSIDE MIRRORS HAVE AUTO COLLAPSED AT LEAST ONCE  THE RANDOM NATURE OF THESE ELECTRICAL PROBLEMS LEAVE WORRY THAT SOMETHING CATASTROPHIC MAY RANDOMLY HAPPEN AT ANY TIME AND EITHER START A FIRE OR CAUSE A DANGEROUS ACCIDENT, OR LEAVE ONE STRANDED WITH AN INOPERABLE VEHICLE.    HONDA JUST ANNOUNCED SW UPGRADES THAT SUPPOSEDLY FIX THE INSTRUMENT CONSOLE, BUT HAVE YET TO ANNOUNCE A FIX FOR THE OTHER BIZARRE ELECTRICAL ISSUES.    AND TO TOP ALL OF THIS OFF, WITH THIS BEING A WELL KNOWN ISSUE, DEALERSHIPS CONTINUE TO SELL THESE CARS AND IN MY OPINION THAT IS POOR ETHICS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11341783,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2020","dateComplaintFiled":"07/28/2020","vin":"5FNYF6H64LB","components":"ELECTRICAL SYSTEM","summary":"WE PURCHASED BRAND NEW IN JUNE 2020.  AFTER LESS THAN ONE MONTH, WE BEGAN HEARING POPPING & CRACKLING FROM THE SPEAKERS.  THE RES BEGAN FREEZING TO THE POINT THAT THE DVD PLAYER WOULD NOT WORK AT ALL.  POPPING & CRACKLING CONTINUED INTERMITTENTLY, TO THE POINT WHERE THE INFOTAINMENT SCREEN WOULD DISPLAY \"NO CONNECTION\" ON EVERYTHING--CARPLAY, SIRIUSXM, FM RADIO, ETC.  THE INFOTAINMENT SCREEN, AS WELL AS THE GAUGE CLUSTER (INCLUDING SPEEDOMETER, REAR BACK-UP CAMERA, ETC.) THEN BEGAN GOING COMPLETELY BLACK WHILE WE WERE DRIVING ON A COUNTY HIGHWAY, AND REBOOTED MULTIPLE TIMES.  WE HAVEN'T EVEN MADE A PAYMENT YET ON THIS VEHICLE, AND IT HAS BEEN SITTING AT THE DEALER FOR REPAIRS FOR THE LAST WEEK.  THEY ACKNOWLEDGE THAT IT IS A KNOWN PROBLEM, BUT THERE IS NO KNOWN PERMANENT FIX.  I CANNOT STRESS ENOUGH WHAT A SAFETY ISSUE THIS IS.  YES, THE POPPING IS INCREDIBLY ANNOYING, BUT IT'S TERRIFYING TO BE DRIVING AND HAVE NO SPEEDOMETER, WARNING LIGHTS, BACKUP CAMERA, ETC.  HONDA CORPORATE NEEDS TO ACKNOWLEDGE THIS AND MAKE IT RIGHT BEFORE SOMEONE IS SERIOUSLY INJURED.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11341587,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2020","dateComplaintFiled":"07/27/2020","vin":"5FNYF6H99LB","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"FOLLOW-UP ON COMPLAINT #11340119.  JULY 26, 2020.  AS PREVIOUSLY NOTED IN COMPLAINT, 2020 HONDA PILOT INFORMATION SYSTEM POPPING NOISE: NOW THE ELECTRICAL SERVICE TO INFORMATION SYSTEM IS COMPLETELY BLACKING OUT: NO SPEEDOMETER INFORMATION, NO TELEPHONE, NO BACK-UP CAMERA.  ALL INFORMATION SYSTEMS GO BLACK FROM 10 SECONDS TO SEVERAL MINUTES.  JUST BEFORE THIS HAPPENS EMERGENCY BREAKING NOTIFICATION IS DISPLAYED.  NO DISPLAY ON FREEWAY FOR SPEED, LANE ASSIST MALFUNCTIONS AND BACKING SENSORS DO NOT WORK.  CAR IS UNSAFE TO DRIVE AND HONDA SAYS IT CANNOT FIX SYSTEM.  ONLY HAVE 1900 MILES ON VEHICLE.  THOUSANDS OF LIVES ARE AT STAKE.  WHAT ARE YOU GOING TO DO NHSTA? WAIT FOR FOLKS TO DIE?","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11341595,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2020","dateComplaintFiled":"07/27/2020","vin":"5FNYF6H66LB","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"THE INFOTAINMENT AND SOMETIMES THE DASH GO BLANK.   PRIOR TO LOSING ALL SIGNALS AND VISUAL, THERE IS LOUD POPPING NOISES AROUND THE WINDSHIELD.   THE NOISE SOUNDS LIKE ROCKS HITTING THE WINDSHIELD, BUT IT ENDS UP WITH INFOTAINMENT LOSING ALL COMMUNICATION AND DASH SOMETIMES GOING BLANK.   THIS HAPPENED IN JANUARY 2020 WITH ABOUT 1000 MILES ON THE VEHICLE AND HAS HAPPENED ON/OFF OVER THE PAST FEW MONTHS.   IN JULY IT HAS BEEN A DAILY OCCURANCE AND NO LONGER SAFE TO DRIVE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11340683,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2020","dateComplaintFiled":"07/21/2020","vin":"5FNYF6H91LB","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER","summary":"WHEN I STARTED THE CAR, PUT MY CAR INTO REVERSE MODE AS I WAS MOVING OUT (BACKWARD) THE REAR VIEW CAMERA SCREEN WILL GO BLACK AND WILL NOT DISPLAY AFTER THE ERROR \"NETWORK COMMUNICATION LOST\" ON THE SCREEN.  IT TAKES AT LEAST A MINUTE TO TWO UNTIL IT RESTART, SOMETIMES MORE THAN 10 MINS OR IT RESTART AND GO BLACK AGAIN.  ANOTHER MULTIPLY TIMES, SAME ERROR HAPPENED, AND EVERYTHING WENT BLACK, THE CENTER INFOSYSTEM AND THE DRIVIER INFORMATION SCREEN.  (SEE PICTURE) THE GPS WAS LOST, SO I AM NOT SURE IF I AM STILL ON THE RIGHT PATH, I HAVE NO IDEA HOW FAST I AM GOING, OR IF ANY OF THE DRIVING ASSISTANCE ARE STILL ACTIVE.  I.E. CRUISE CONTROL, LANE DEPARTURE WARNING/ASSISTANCE, SPEED METER TIRES PRESSURES IF ANY OTHER WARNINGS.  ALL THESE STARTED HAPPENING IN AROUND MIDDLE OF JUNE.  NOW, THIS ERROR IS HAPPENING EVERYDAY, EVERY DRIVE, I HAVE WENT TO DEALER SERVICE CENTER TO HAVE THEM CHECK AND FIX THE ERROR.  THEY SAID THEY RESET THE SYSTEM AND SHOULD NOT SEE THIS ERROR ANYMORE, BUT I AM STILL SEEING THIS ERROR EVEN AFTER THEY SERVICE THE CAR.  I WENT BACK TO HAVE IT SERVICES AT LEAST 3 TIMES ALREADY, THEY TOLD ME THEY DID SOME WIRING, RESET THE CONSOLE AND IT SHOULDN'T HAPPEN AGAIN, BUT STILL SEEING THIS PROBLEM AS OF TODAY.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11340204,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"07/19/2020","vin":"5FNYF6H77LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"BOUGHT NEW 2020 BLACK EDITION HONDA PILOT ON MAY 2,2020 WITH 11 MILES ON IT. IT CAUGHT ON FIRE ON 6/15/20 AFTER DRIVING ONLY 3 MILES I NOTICED A BAD BURNT SMELL AS I WAS ENTERING A PARKING GARAGE, NOT THINKING IT WAS MY CAR BECAUSE IT WAS NEW AND THERE WERE NO DISPLAY LIGHTS INDICATING ANYTHING.  I THEN NOTICED SMOKE COMING FROM MY HOOD ABOUT 30 SECONDS LATER. I IMMEDIATELY PARKED AND TURNED ENGINE OFF. GOT OUT OF VEHICLE TO SEE A FIRE BALL DROP FROM UNDER THE FRONT OF MY HOOD. THERE HAD BEEN NO PREVIOUS ALERTS ON THE CAR PANEL THAT ANYTHING WAS WRONG. WE HADN'T DRIVEN THIS CAR MUCH DUE TO COVID, PROBABLY ONLY HAD AROUND 400 MILES ON THE CAR. CAR FIRE IS BEING INVESTIGATED AS FAR AS I KNOW.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11340056,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2020","dateComplaintFiled":"07/18/2020","vin":"5FNYF6H08LB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I HAVE BEEN GOING BACK AND FORTH WITH THE DEALERSHIP ABOUT THE CAR MAKEING POPING SOUNDS A.D THE ENTIRE DASHBOARD GOING OUT AND I CAN'T SEE ANYTHING ON THERE. SCREEN IS OUT I CAN NOT SEE MY SPEED AND IT HITS THE BRAKES WHEN EVER IM DRIVING AND I ALMOST CRASHED WITH MY KIDS IN THE CAR WITH ME. I AM WORRIED FOR THE SAFTY OF MY KIDS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11340119,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"07/18/2020","vin":"5FNYF6H99LB","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"POPPLING NOISE FROM SPEAKERS.  ELECTRICAL MALFUNCTIONS IN DIGITAL DISPLAYS. REPLACED WIRING HARNESS. 700 MILES LATER SAME PROBLEM, INFORMATION CUTS OUT...COULD LEAD TO CRASHES OR MALFUNCTIONS.  THOUSANDS OF COMPLAINTS ON LINE. HAPPENS STOPPED, DRIVING, OR PARKED.  THOUSANDS AND THOUSANDS OF COMPLAINTS.  WHAT ARE YOU GOING DO DO NHSTA","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11339959,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2020","dateComplaintFiled":"07/17/2020","vin":"5FNYF5H90LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"MY INFOTAINMENT CENTER AND DASHBOARD SPEEDOMETER HAVE BEEN GOING OUT FOR THE PAST THREE MONTHS WHILE I DRIVE.  LOOKING ONLINE THIS WAS AN ISSUE WITH THE 2019 MODELS AND NO SOLUTION TO THE PROBLEM WAS MADE.   I WAS NOT INFORMED WHEN PURCHASING THE VEHICLE THAT THESE ISSUES EXISTED AND WHEN TAKING IT INTO THE DEALERSHIP NO LONG TERM FIX TO THE PROBLEM IS OFFERED.  I PURCHASED THIS VEHICLE FOR THE NAVIGATION AND DVD OPTIONS THAT I NOW AM NOW ABLE TO USE YET I STILL PAY THE PAYMENT FOR THEM. TO ME HONDA IS NEGLIGENT BECAUSE THEY ARE AWARE OF THE PROBLEM YET THEY HAVE NOT FIXED IT   WHEN I CALL ABOUT DOING ANYTHING TO IT I AM TOLD THEY HAVE TO EXPERIENCE THE PROBLEM WHILE DRIVING IT WHICH COULD TAKE SECONDS OR IT COULD TAKE A WEEK THEN THEY OFFER NO TIME TABLE ON HOW LONG IT WILL TAKE TO FIX IT.  THEY ALSO DO NOT OFFER A COURTESY VEHICLE WHILE THEY FIX THE DEFECT.  NO RECALLS HAVE BEEN ISSUED FOR THIS PROBLEM EITHER     THIS PROBLEM CAN OCCUR ON ANY TYPE OF ROAD AT ANY TIME DRIVING OR PARKED.   THE LAST TIME IT WAS ON WAS 7/12/2020 AND IT HAS BEEN OFF SINCE","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11339277,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2019","dateComplaintFiled":"07/14/2020","vin":"5FNYF6H06LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I BOUGHT A 2020 NEW HONDA PILOT ELITE ON OCTOBER 2, 2019 WITH 245 MILES ON IT.  I BROUGHT MY PILOT ELITE INTO THE DEALERSHIP ON DECEMBER 26, 2019 AFTER DISCOVERING A POPPING NOISE WHICH SOUNDED LIKE A FIRECRACKER GOING OFF THAT SEEMED TO BE BETWEEN THE WINDSHIELD AND DASH WHILE DRIVING.MILEAGE WAS AT 3,956 AT THIS TIME.   ON JANUARY 17, 2020, I BROUGHT MY HONDA PILOT INTO THE DEALERSHIP AGAIN. IT DEVELOPED A POPPING NOISE AGAIN BETWEEN THE WINDSHIELD AND DASH SOUNDING LIKE A FIRECRACKER GOING OFF WHEN I WAS DRIVING.   ON FEBRUARY 5, 2020, THE HONDA PILOT WAS ONCE AGAIN BROUGHT BACK IN. IT WAS POPPING AND CRACKING THIS TIME IN THE AUDIO UNIT BUT NOW ALSO DOOR LOCKS WE'RE MAKING NOISE WHEN IN STATIONARY OR WHILE DRIVING. THE CONTROL PANEL HAD ALSO SHUT OFF A COUPLE TIMES WHERE YOU ONLY SAW A DARK SCREEN AND IT WOULD REBOOT.  ON JULY 14TH, AFTER HEARING THIS LOUD POPPING NOISE FOR A COUPLE MONTHS NOW WHILE DRIVING, I HAVE TAKEN IT BACK TO THE DEALERSHIP. IT IS WORSE WHEN YOU GO AROUND ANY TYPE OF CURVES OR ON BUMPY ROADS. IF THE ROAD IS COMPLETELY STRAIGHT AND SMOOTH, I DO NOT HAVE THIS PROBLEM. THIS WHOLE ORDEAL IS SCARY BECAUSE IT IS A HUGE DISTRACTION FOR ME AND I FEAR FOR MY SAFETY. I HAVE BEEN TOLD BY THE SERVICE ADVISOR AGAIN TODAY THAT HONDA IS AWARE AND WORKING ON THIS ISSUE. HE STATED A RECALL IS COMING OUT FOR IT AS WELL AS THE ODYSSEY AND PASSPORT BUT THEY ARE MAKING THE PARTS FOR IT BEFORE THEY RECALL IT. HE SAID THEY CAN PUT A BAND-AID ON IT IN THE MEANTIME UNTIL THE PART CAN BE MADE. SINCE THIS IS THE 2ND TIME IN THE LAST 6 MONTHS I HAVE BEEN TOLD THIS, I'M WORRIED THEY ARE COVERING UP THE ISSUE AND WAITING FOR MY WARRANTY TO BE UP.   ALSO, THE SENSOR THAT TELLS YOU WHEN A VEHICLE OR OBJECT IS CLOSE TO YOU IS FAULTY. I WILL BE DRIVING WITH NOTHING AROUND ME AND IT TELLS ME TO BRAKE AND GOES INTO ITS 'SAFETY MODE' WHICH HAS CAUSED ME TO ALMOST HAVE A WRECK.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11339028,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"07/13/2020","vin":"5FNYF6H67LB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"TL* THE CONTACT OWNS A 2020 HONDA PILOT. THE CONTACT STATED THAT THE BACK-UP CAMERA AND DASHBOARD WARNING LIGHT FAILED TO OPERATOR CORRECTLY WHILE IN REVERSE OR IN MOTION, WITH AN ABNORMAL NOISE BEING HEARD. THE VEHICLE WAS TAKEN TO GERALD HONDA OF MATTESON (5505 AUTO CT, MATTESON, IL 60443) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE APPLE CAR PLAY SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOUR ADDITIONAL TIMES. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,300.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11338894,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2020","dateComplaintFiled":"07/12/2020","vin":"5FNYF6H69LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WHILE DRIVING ON THE HIGHWAY AT 75 MPH THE SPEAKERS MADE A TERRIBLE POPPING EVEN THOUGHT THE AUDIO SYSTEM WAS OFF AND THEN ENTIRE DASH SCREEN WITH THE SPEEDOMETER WENT OUT AND REBOOTED SO I HAD NO IDEA WHAT SPEED I WAS GOING FOR 10 SECONDS. . WE HAD CRUISE CONTROL ON AND THE WHOLE SYSTEM WENT HAYWIRE. IT WAS BEYOND SCARY. THE CAR DOESN'T FEEL SAFE TO DRIVE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11338731,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2020","dateComplaintFiled":"07/11/2020","vin":"5FNYF6H69LB","components":"ELECTRICAL SYSTEM","summary":"ABOUT 30-40 MINUTES INTO DRIVING WHEN WE HIT A BUMP OR POTHOLE THE SPEEDOMETER AND INFOTAINMENT SCREEN FLICKERS SAYS TUNER LOST, THE AUDIO POPS SEVERELY LIKE SOMETHING HITTING THE WINDSHIELD. IT'S SCARY - LOOKS LIKE THE ELECTRICAL SYSTEM IS LOOSE","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11338782,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2019","dateComplaintFiled":"07/11/2020","vin":"5FNYF6H49LB","components":"ELECTRICAL SYSTEM","summary":"IINFOTAINMENT SCREEN AND SPEEDOMETER GO OFF RANDOMLY. HONDA HAS NO FIX, AND HAS HAD PROBLEMS WITH THIS FOR YEARS. PICTURE 2 IS FROM 3/17/20. 5 IS FROM 4/14/20. 10 IS FROM 5/14/20. I HAVE 4 VIDEOS OF THIS IF YOU CAN GIVE ME A WAY TO SEND THEM. PROBLEMS STARTED 2 DAYS AFTER BUYING NEW CAR.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11338545,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2020","dateComplaintFiled":"07/10/2020","vin":"5FNYF6H04LB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"THE INFOTAINMENT WENT OUT AFTER LESS THAN 20 MILES AND 1 WEEK OF OWNING THE VEHICLE BRAND NEW. THERE IS NO BACKUP CAMERA NOW - WHICH IS MANDATROY, AND NO RADIO OR ANYTHING FROM THE DASH. THIS HAPPENED WHILE DRIVING ON LOCAL STREET AND THE SPEEDOMETER ALSO GOES IN AND OUT. THE VEHICLE IS UNSAFE TO DRIVE. TRIED LEAVING THE POSITIVE BATTERY UNHOOKED FOR A WHILE BUT IT DIDN'T FIX ANYTHING. SEEING THE OTHER COMPLAINS ABOUT THIS, THIS APPEARS TO BE A LEMON RIGHT FROM THE FACTORY AND HONDA IS MASS PRODUCING THEM, KNOWING THIS IS A DEFECT WITH NO FIX. THE DEALER NEEDS MY NEW CAR FOR 2 DAYS TO REWIRE THE WHOLE DASH AND THEY CLAIM IT WON'T FIX IT. THEY SAY THAT AFTER THAT DOESN'T WORK, A SPECIAL HONDA TECH GETS FLOWN IN TO TRY TO FIX IT, BUT THERE IS NO GUARANTEE THAT WILL WORK. JUST GREAT, MY NEW CAR IS JUNK AND I'M STUCK PAYING FOR IT.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11337181,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2020","dateComplaintFiled":"07/02/2020","vin":"5FNYF5H66LB","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"IT STARTED WITH A POPPING SOUND COMING FROM SPEAKERS, THE INFO SCREEN WOULD THEN SHUT DOWN AND YOU WOULD BE UNABLE TO DETERMINE YOUR SPEED AND HAVE NO USE OF BACKUP CAMERA. AFTER THIS OCCURING 6 OR 8 TIMES (THE CAR HAS LESS THAN 2000 MILES) THE DISPLAY WILL NO LONGER EVEN COME ON. I HAVE LEFT WITH THE DEALER TODAY TO REPAIR. THIS PROBLEM OCCURED AT RANDOM TIMES, I WAS DRIVING EACH TIME RESULTING IN NO USE OF INSTRUMENTS FOR SPEED OF BACKUP CAMERA.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11337254,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2020","dateComplaintFiled":"07/02/2020","vin":"5FNYF6H52LB","components":"STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"1. CAR FLASHES BRAKE AND SOMETIMES BRAKES ON ITS OWN WHEN IT DETECTS AN OBJECT ALONG THE SIDE OF THE ROAD OR WHEN A CAR MAY BE APPROACHING IN THE OPPOSITE LANE OR IN A CENTER TURNING LANE.  THIS HAS NEARLY CAUSED AN ACCIDENT ON TWO DIFFERENT OCCASIONS.  EACH TIME THE LANE WE ARE IN IS CLEAR AND USUALLY DOESN'T EVEN HAVE A VEHICLE IN FRONT OF US.    2. WHEN IN CRUISE CONTROL THE ACC WILL DETECT A VEHICLE IN FRONT OF US GOING MAYBE 2 MHP SLOWER THAN OUR SET SPEED AND OUR CAR WILL ABRUPTLY SLOW DOWN TO ABOUT 10 MPH BELOW THE ACC SET POINT.  THEN IT DETECTS THERE IS CLEAR DISTANCE TO THE VEHICLE IN FRONT AND WILL ABRUPTLY ACCELERATE TILL IT AGAIN DETECTS THE VEHICLE AND THEN REPEATS THE SAME ACTIONS - ABRUPT SLOWDOWN - ABRUPT ACCELERATION AND SO ON VS. A GRADUAL SLOWDOWN TO MATCH THE VEHICLE IN FRONT SPEED AND HOLDING STEADY AT THAT SPEED.  I HAVE SET THE DISTANCE DETECTION TO EACH SETTING AND IT MAKES NO DIFFERENCE.    3. LANE KEEP ASSIST IS PLAIN DOWN DANGEROUS. TRIED TO MERGE ONTO A BUSY  HIGHWAY WITH TURN SIGNAL ON AND THE LKA WOULD NOT LET US MERGE AND JERKED THE WHEEL BACK TO THE RIGHT AND THE VEHICLE ABRUPTLY HIT THE BRAKES WHEN THERE WAS NOTHING IN FRONT OF US.  NEARLY CAUSED TRAFFIC BEHIND TO REAR END  US.  4. HANDS FREE CELL FEATURE IS NOT HANDS FREE IF CONNECTED TO APPLY CAR PLAY.  THIS WAS NOT WHAT WE WERE LEAD TO BELIEVE AT THE TIME OF SALE.  HONDA HAS SOME SERIOUS ISSUES WITH THE HONDA SENSING AND A RECALL IS A MUST AS THESE ISSUES WILL EVENTUALLY CAUSE AN ACCIDENT AND I HAVE TO ASSUME ALREADY HAVE.  TO DATE THE CAR IS UNSAFE WITH THE SENSING ON AND IF I TURN IT OFF I RISK LIABILITY WITH MY INSURANCE AS THEY PROVIDE DISCOUNTS BECAUSE OF THE HONDA SENSING SAFETY FEATURES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11331327,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2020","dateComplaintFiled":"06/28/2020","vin":"5FNYF6H53LB","components":"UNKNOWN OR OTHER","summary":"WHEN YOU DRIVE THE CAR AFTER 2 OR 3 DAYS THERE IS CLICKING NOISE COMING FROM THE FRONT WHEN I TURN LEFT AND WHEN I HIT BREAKS AND WHEN THE VEHICLE IS SLOWING DOWN AND SOMETIMES IF I DRIVE STRAIGHT THE I HEARD THE NOISE. I CHECKED WITH DEALER BUT THEY COULDN'T FIND WHAT THE PROBLEM IS. SOMETIMES WHEN I SHIFT GEAR FROM PARKING TO DRIVE I HEARD NOISE. THE DEALER TOLD ME THAT IS BECAUSE YOU ARE NOT DRIVING EVERY DAY THAT MIGHT THE PROBLEM OF CLICKING NOISE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11330321,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2020","dateComplaintFiled":"06/23/2020","vin":"5FNYF6H41LB","components":"ELECTRICAL SYSTEM","summary":"SAME PROBLEM AS I AM SEEING ON THIS WEBSITE. WHILE DRIVING, CRACKING AND POPPING NOISE FROM THE SPEAKERS, THEN THE ENTERTAINMENT SCREEN SHUTS OFF AND THERE IS A NOTICE SAYING NO CONNECTION, ALSO, THE SCREENS WHERE THE SPEEDOMETER, AND MILEAGE INFO  SHUTS OFF COMPLETELY BLACK, THEN RESETS ITSELF.  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11329921,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2020","dateComplaintFiled":"06/21/2020","vin":"5FNYF6H41LB","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"IT FIRST STARTED A COUPLE WEEKS BEFORE THIS WITH A CRACKLING IN THE SPEAKERS. THEN IT WOULDN'T PLAY ANYTHING PLUGGED INTO THE USB. THEN ON THE 20TH IT WOULDN'T PLAY THE RADIO. IT WOULD SAY RADIO UNAVAILABLE. THEN WHEN TRYING TO ACCESS THE RADIO, IT WOULD SAY NETWORK COMMUNICATION LOST AND EVERYTHING WOULD GO BLACK. NO SPEEDOMETER, NO GAUGES, NOTHING. IT WOULD THEN RESTART THE SYSTEM. THEN THE BLUETOOTH STOPPED WORKING. NOW IT JUST CONSTANTLY LOSES NETWORK COMMUNICATION, BLANKS OUT AND RESTARTS. IT DID IT ABOUT 8 TIMES IN MY 10 MINUTE DRIVE HOME. I GOT A VIDEO OF IT WHILE SOMEONE ELSE WAS DRIVING BUT IT WON'T LET ME UPLOAD IT. IT HAPPENS AT ALL SPEEDS, EVEN BEING STOPPED AT A LIGHT.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11329484,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2020","dateComplaintFiled":"06/17/2020","vin":"5FNYF6H92LB","components":"EQUIPMENT,UNKNOWN OR OTHER","summary":"VEHICLE ENTERTAINMENT (RADIO) SYSTEM CRACKLES AND POPS THROUGH THE SPEAKERS CONNECTED TO IT. CONNECTED PHONE CALLS SOMETIMES DROPS OR YOUR VOICE IS UNABLE TO BE HEARD BY THE PERSON YOU ARE SPEAKING TO. SATELLITE RADIO SOUNDS THROUGH SYSTEM ALSO CRACKLE AND POP AND SOMETIMES FADE OUT. THESE THINGS HAVE HAPPENED WHILE THE VEHICLE IS IN MOTION AND HAVE HAPPENED WHILE STATIONARY.  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11328882,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2020","dateComplaintFiled":"06/15/2020","vin":"5FNYF6H01LB","components":"ELECTRICAL SYSTEM","summary":"THERE IS A CRACKLING NOISE COMING OUT OF THE SPEAKERS THAT BEGINS ONCE THE CAR IS PUT INTO REVERSE OR DRIVE AND CONTINUES INTERMITTENTLY WHILE DRIVING. THE CRACKLING NOISE IS EXACERBATED WHEN MAKING TURNS. SOMETIMES THE RADIO LOSES CONNECTION, AFTER WHICH THE ENTIRE DASH HAS BLANKED OUT, LOSING ALL INFORMATION PERTAINING TO ODOMETER AND MORE IMPORTANTLY, SPEEDOMETER. THIS HAS OCCURRED WHILE THE VEHICLE WAS IN MOTION, WHILE DRIVING IN A COMMUNITY. IT IS NOT ONLY A DISTRACTION WHILE DRIVING TO LOSE THIS INFORMATION, BUT ALSO A SAFETY THREAT TO NOT HAVE ANY INDICATION OF YOUR SPEED WHILE DRIVING THE VEHICLE.  THE COMPONENT PART/SYSTEM OF CONCERN IS BELIEVED TO BE WIRING/ELECTRICAL. AFTER TAKING IT INTO RALPH SCHOMP HONDA TO HAVE IT DIAGNOSED TWICE, WE HAVE BEEN TOLD 'THIS ISSUE IS CURRENTLY UNDER INVESTIGATION AND CUSTOMER WILL BE CONTRACTED ONCE A FIX BECOMES AVAILABLE.' APPARENTLY, THEY ARE WAITING ON A TOOL TO COME IN FROM HONDA TO ALLOW THEM TO RESOLVE THE ISSUE. IN THE MEANTIME, WE ARE AWAITING RESOLUTION TO THIS ANNOYANCE THAT HAS WORSENED AND NOW BECOME A SAFELY HAZARD. AMERICAN HONDA IS UNREACHABLE BY PHONE (1-800-999-1009), AS THEY ARE CONTINUOUSLY EXPERIENCING 'TECHNICAL DIFFICULTIES' AND PROVIDE NO ALTERNATIVE PHONE NUMBERS OR ALTERNATIVE SUGGESTED METHOD OF COMMUNICATION.  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11328005,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2020","dateComplaintFiled":"06/09/2020","vin":"5FNYF6H50LB","components":"ELECTRICAL SYSTEM","summary":"THE ELECTRICAL SYSTEM TO THE COMMUNICATION HUB IS FAULTED.  THE ENTIRE CONSOLE  GOES OFF IN THE MIDDLE OF THE DRIVE INCLUDING THE SPEEDOMETER AND OTHER ASPECTS OF THE COMMUNICATION CONSOLE.  AT TIMES IT REBOOTS IN FEW MINUTES AND OTHERS IT HAS STAYED BLANK FOR OVER 10 MINUTES AND ONCE IT WAS TOTALLY SHUT DOWN TILL I TOOK IT TO THE DEALERSHIP FOR REPAIR.  THIS HAPPENS IN MOTION. THE DEALERSHIP HAS TO REPAIR FOR TWO DAYS WITH THE HELP OF THE HONDA FACTORY.  NOW THE PROBLEM IS RESURFACING AGAIN SLOWLY AS IT DID THE FIRST TIME.  FIRST IT WILL START REBOOTING WITHIN FEW MINUTES (HAPPENED FEW TIMES NOW), NOW IT IS TAKING FEW MINUTES TO REBOOT AND ANDROID AUTO IS TOTALLY DISCONNECTED NOW (SECOND STAGE AS PREVIOUSLY).  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11328061,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2020","dateComplaintFiled":"06/09/2020","vin":"5FNYF6H92LB","components":"ELECTRICAL SYSTEM","summary":"I PURCHASED MY 2020 HONDA PILOT ON 12/9/2019.  IT HAS BEEN 6 MONTHS AND EACH TIME WHILE DRIVING, I HEAR A LOUD, \"CRACKLING\" SOUND COMING FROM THE DASHBOARD, PRESUMABLY THE SPEAKERS.  THIS HAPPENS EVEN WHEN THE AUDIO SYSTEM IS OFF.  AT TIMES, WHEN THE RADIO IS PLAYING, IT WILL DISCONNECT AND IT SOUNDS LIKE AN ELECTRICAL SHORT.  ALSO, THE DOOR LOCK BUTTON WHEN DEPRESSED MAKES A CRACKLING SOUND.  THIS IS ALL EXTREMELY DISTRACTING WHILE DRIVING.  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11327148,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"06/03/2020","vin":"5FNYF5H33LB","components":"ELECTRICAL SYSTEM","summary":"BRAND NEW HONDA PILOT 2020; 32 DAYS OFF THE LOT AND THE RADIO SCREEN GOES BLANK, THE SYSTEM SENDS A MESSAGE OF \"NETWORK CONNECTION LOST\" OR \"NO AUDIO CONNECTION\". THIS HAPPENS ACROSS AUDIO FEATURES; SIRIUS; AM; FM: BLUETOOTH AND APPLE CAR PLAY. WHEN THE RADIO IS WORKING THERE IS A CONSTANT CRACKLING SOUND ALMOST LIKE YOU ARE LISTENING TO A VINYL RECORD IN YOUR CAR.  I GAVE THE BLANK SCREEN THE BENEFIT OF THE DOUBT THINKING IT WAS A ONE OFF BUT BY THE THIRD TIME THAT IT HAPPENED I BROUGHT IT TO THE DEALERSHIP. THEY CAN'T FIGURE OUT WHAT'S WRONG AND THEY HAVE TO KEEP CALLING CALIFORNIA FOR ADVICE.  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11326619,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2020","dateComplaintFiled":"05/30/2020","vin":"5FNYF6H05LB","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"AFTER 2 MONTHS OF DRIVING A NEW 2020 PILOT ELITE, THE SPEAKERS STARTED POPPING LOUDLY AND CONTINUOUSLY EVEN WHEN THE AUDIO IS TURNED OFF.  THE POPPING OCCURS SPORADICALLY AND TOUCH SCREEN REPORTS \"NETWORK CONNECTION LOST\" WHERE IT WILL NOT PLAY BLUETOOTH AUDIO OR AN FM RADIO STATION.  THE POPPING OCCURS WHEN STOPPED AND WHEN MOVING.  THIS POPPING IS EXTREMELY ANNOYING AND IT CANNOT BE STOPPED WHILE IT IS OCCURRING.  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11325260,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"05/20/2020","vin":"5FNYF6H95LB","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"THE SPEAKERS WOULD EMIT CONSTANT POPPING/CRACKING SOUNDS AND THE DASH/RADIO WOULD CONSTANTLY POWER CYCLE OFF AND BACK ON.  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11325097,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2020","dateComplaintFiled":"05/19/2020","vin":"5FNYF6H93LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"PROBLEMS WITH THE COMPUTERS INCLUDING DASH BOARD INFORMATION AND INFOTAINMENT SYSTEM. PREVIOUSLY HEARD \"POPPING NOISES\" AND HAD INTERMITTENT BLACK OUTS. I WENT TO START MY VEHICLE AFTER WORK AND BOTH SCREENS WERE BLACK AND WOULD NOT COME ON. THIS MEANS ALL FUNCTIONS OF THESE TWO SCREENS ABSENT; I HAD NO SPEEDOMETER, NO ODOMETER, NO LANE MITIGATION, NO SENSOR BRAKING, NO CRUISE, NO RADIO, NO BLUE TOOTH, NO GPS, NO MAINTENANCE LIGHTS'ETC. I HAD A GAS GAUGE AND A H/C GAUGE THAT DID FUNCTION.  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11325104,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2020","dateComplaintFiled":"05/19/2020","vin":"5FNYF6H66LB","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"ON THE WAY TO WORK WHILE DRIVING, NAVIGATION SCREEN AND SPEEDOMETER SCREEN WENT BLANK/BLACK AND STAYED OFF FOR 3 DAYS UNTIL I COULD GET IT INTO THE DEALERSHIP. I HAD TO CONTINUE TO DRIVE BACK AND FORTH TO WORK 4 MILES EACH WAY. BACKUP CAMERA DIDN'T WORK NOR DID USB CABLE. CAR HAD APPROXIMATELY 4,500 MILES ON IT AT THE TIME. THIS HAPPENED TUESDAY MARCH 3, 2020.  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11325205,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2020","dateComplaintFiled":"05/19/2020","vin":"5FNYF6H66LB","components":"ELECTRICAL SYSTEM","summary":"I JUST LEFT STAPLES AND CAR SPEAKERS WERE POPPING A LOT. I'VE BEEN TRYING TO VIDEO THE PROBLEM SO THAT HOPEFULLY HONDA WILL FIX THE PROBLEM. ABOUT 3 MINUTES INTO THE RIDE, MY NAVIGATION/RADIO/DVD SYSTEM SCREEN \"LOST CONNECTION\" AND HAD TO RESTART. PAID $41,000 CASH OCT 2019, AND THIS HAS BEEN AN ONGOING PROBLEM SINCE I BOUGHT IT! SOOOOO FRUSTRATING AND I FEEL RIPPED OFF. IN MARCH, THE SPEEDOMETER AND NAVIGATION SCREEN WHEN OUT FOR SEVERAL DAYS. HONDA ACTS \"SURPRISED\" AT PROBLEM. I CALL BS.  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11325209,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2019","dateComplaintFiled":"05/19/2020","vin":"5FNYF6H66LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I BOUGHT THIS 2020 HONDA PILOT TOURING OCT 2019. I NOTICED THE POPPING IN THE SPEAKERS AFTER HAVING THE CAR A MONTH MAYBE. I ALSO NOTICED DVD ISSUES AND CONNECTION PROBLEMS. EVERY SINGLE TIME I GET IN MY CAR I HEAR POPPING NOISES THROUGHOUT THE SPEAKERS. OCCASIONALLY I HAVE \"LOST NETWORK CONNECTION\" AND ONCE MY WHOLE DASH/SPEEDOMETER WENT BLACK. IT ONLY CAME BACK ON 3 DAYS LATER WHEN I TOOK IT TO THE DEALERSHIP. LEITH HONDA IN SOUTHERN PINES/ABERDEEN, NC ACTED \"SURPRISED\" WITH THESE ISSUES. THEY SAID THEY HAD NEVER SEEN A SPEEDOMETER GO OUT. I DON'T BELIEVE THEM. I'VE HEARD ONE OF THE DOCTORS IN THE AREA RAISED CANE IN THE DEALERSHIP AND THEY REPLACED HIS HONDA PILOT WITH A NEW ONE. THIS POPPING IN THE SPEAKERS, DVD ISSUES, AND OTHER MAJOR ELECTRICAL PROBLEMS ARE VERY DISTRACTING AND THEREFORE DANGEROUS. I HAVE VIDEOS OF THE POPPING AND PICTURES OF EVERYTHING ELSE. UNFORTUNATELY THE VIDEOS WILL NOT UPLOAD TO THIS SAFETY COMPLAINT. EVIDENTLY THIS HAS BEEN GOING ON SINCE 2017ISH. I WOULD HAVE NEVER PURCHASED THIS PILOT IF I'D KNOWN THERE WERE ELECTRICAL ISSUES!!!! WORSE $41,000 CASH I HAVE EVER SPENT! SHAME ON HONDA FOR NOT CORRECTING THE PROBLEM AND CONTINUING TO SELL PROBLEM AUTOMOBILES TO CUSTOMERS! PLEASE CONSIDER THESE ELECTRICAL PROBLEMS AS A DANGER. WE NEED OUR AUTOMOBILES REPAIRED BY HONDA BEFORE SOMETHING TERRIBLE HAPPENS ON THE HIGHWAYS!  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11322786,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2020","dateComplaintFiled":"04/30/2020","vin":"5FNYF6H64LB","components":"ELECTRICAL SYSTEM","summary":"NO INSTRUMENT PANELDISPLAY, NO INFORMATION OR ENTERTAINMENT DISPLAY","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11322508,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2020","dateComplaintFiled":"04/28/2020","vin":"5FNYF6H57LB","components":"UNKNOWN OR OTHER","summary":"REAR WINDOW EXPLODED.  VEHICLE WAS PARKED ON THE STREET AND WAS GOING TO PUT IN DRIVEWAY.  OPENED DRIVER SIDE DOOR, GOT IN VEHICLE, CLOSE DOOR, REAR WINDOW EXPLODED.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11322363,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2020","dateComplaintFiled":"04/27/2020","vin":"5FNYF5H95LB","components":"ELECTRICAL SYSTEM","summary":"THE ENTIRE ELECTRICAL SYSTEM SHUTS DOWN WHILE DRIVING, INCLUDING THE MAIN DISPLAY WHICH HAS THE SPEEDOMETER.  THE SPEAKERS MAKE AN ENORMOUS CRACKING SOUND BEFORE, DURING AND AFTER THE SHUT DOWN.  IT IS A HUGE SAFETY ISSUE AND MAKES THE CAR AN UNSAFE VEHICLE TO DRIVE.  IT APPEARS HONDA HAS KNOWN ABOUT THIS ISSUE WITH NO FIX, BUT HAS CONTINUED TO SELL UNSAFE VEHICLES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11320996,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2020","dateComplaintFiled":"04/13/2020","vin":"5FNYF5H42LB","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"LAST WEEK 4/8/2020, MY 2020 HONDA PILOT ELITE STARTING MAKING CRACKING NOISES THROUGH THE SPEAKERS WHILE DRIVING. A COUPLE OF SECONDS LATER THE ENTIRE RADIO, NAVIGATION, AND INFORMATION CENTER WITH SPEEDOMETER, GAS AND OTHER VITAL INFORMATION OF ENGINE SYSTEMS WENT BLACK.  THE SYSTEM CAME UP AND STATED THAT IT WAS REBOOTING AND DID NOT HAVE DATA ACCESS.  I CALLED THE DEALER AND THEY TOLD ME HOW TO CONDUCT A HARD REBOOT.  I DID THIS AND IT WORKED FOR ABOUT 20 MINUTES AND THEN DID IT AGAIN. WHEN I CALLED THE HONDA DEALERSHIP BACK THEY STATED THAT HONDA WAS AWARE OF THE PROBLEM BUT DID NOT YET HAVE A SOFTWARE FIX FOR THE PROBLEM.  DURING MY RESEARCH ON THE INTERNET, I HAVE FOUND THAT THIS IS A HUGE ISSUE WELL DOCUMENTED ON THE INTERNET FOR 2017 - 2019 MODEL PILOTS.  IN FACT THERE IS A CLASS ACTION LAWSUIT FOR THOSE MODEL YEARS FOR THE SAME EXACT ISSUE.  BUT NOW, HAVING BEEN TO THE NHTSA SITE, I SEE THAT IT IS ALSO AN ISSUE FOR NEW 2020 MODELS WITH VERY LOW MILEAGE. THIS IS A BIG PROBLEM AND NEEDS TO BE INVESTIGATED IMMEDIATELY AS EVERYTHING THAT THE DRIVER NEEDS TO SAFELY MONITOR THEIR DRIVING IS AFFECTED BY THIS PROBLEM AND VEHICLE OWNERS ARE NOT GETTING HELP FROM THEIR LOCAL HONDA DEALERSHIP SERVICE DEPARTMENTS. A NATIONAL RECALL FOR SAFETY NEEDS TO BE ISSUED RIGHT AWAY AND PRESSURE ON HONDA TO FIND A SOLUTION AND FIX SHOULD BE REQUIRED BY LAW!  OUR LOCAL HONDA DEALERSHIP DID STATE THAT THERE APPEARS TO BE A PROBLEM WITH THE WIRING HARNESS, BUT IT ONLY TEMPORARILY FIXES THE ISSUE AFTER BEING REPLACED.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11316327,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2020","dateComplaintFiled":"03/05/2020","vin":"5FNYF6H67LB","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING, CRACKLING AND POPPING STARTED COMING OUT OF SPEAKERS, EVEN WITH RADIO OFF. THE INFOTAINMENT SYSTEM THEN SAID \"NETWORK SIGNAL LOST\" AND THE DASHBOARD DISPLAY WITH THE SPEEDOMETER STARTED REBOOTING OVER AND OVER AGAIN UNTIL I SHUT THE CAR OFF AND TURNED IT BACK ON. THIS IS A SIGNIFICANT SAFETY ISSUE SINCE THE DISPLAYS GO BLANK, I CAN'T TELL HOW MUCH GAS I HAVE, THE REAR-VIEW CAMERA DOESN'T WORK AND I CAN'T TELL HOW FAST I'M GOING. THIS IS BEING REPORTED BY HUNDREDS OF PEOPLE ON VARIOUS SITES AND NEEDS TO BE INVESTIGATED AND A RECALL ISSUED IMMEDIATELY.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11315588,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2020","dateComplaintFiled":"03/02/2020","vin":"5FNYF5H55LB","components":"WHEELS","summary":"I PURCHASED THIS VEHICLE 2 MONTHS AGO AND I HAVE LESS THAN 2000 MILES ON VEHICLE. IT HAS BRIDGESTONE TIRE AND THE DRIVER SIDE REAR TIRE BLEW.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11311955,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2020","dateComplaintFiled":"02/27/2020","vin":"5FNYF5H6XLB","components":"ELECTRICAL SYSTEM","summary":"WITH ONLY ABOUT 1200 MILES ON MY NEW 2020 HONDA PILOT, I STARTED TO HEAR LOUD POPPING AND CRACKLING SOUNDS COMING FROM MY SPEAKERS.  ON THE FIRST TRIP TO THE DEALERSHIP THEY SAID THEY REPLACED THE AMP ON THE INFOTAINMENT SYSTEM.  THAT LASTED FOR ABOUT 2 MILES, THEN IT STARTED TO DO IT AGAIN, THIS TIME WITH THE INFOTAINMENT SYSTEM LED SCREEN GOING BLACK FOR SEVERAL MINUTES THEN REBOOTING MULTIPLE TIMES BEFORE FINALLY COMING BACK ON. ON MY SECOND TRIP TO THE DEALERSHIP, THEY TOLD ME THAT THEY ADJUSTED THE WIRING HARNESS AND TIGHTENED A FEW SCREWS.  THIS TEMPORARY FIX DID LAST ABOUT 4 WEEKS, BUT THE PROBLEM CAME BACK WITH A VENGEANCE.  THIS TIME, IN ADDITION TO THE POPPING AND CRACKLING SOUNDS THAT ARE ANNOYING IN ITSELF, BOTH LED SCREENS, THE INFOTAINMENT ONE AND MY INSTRUMENT PANEL ONE ARE CONSTANTLY REBOOTING AND STAYING OUT FOR LONG PERIODS OF TIME EACH.  IN ADDITION, THE SCREEN PANEL DOES FEEL HOT TO THE TOUCH NOW WHEN THIS HAPPENS. SO, ON MY THIRD TRIP TO THE DEALER WE DISCUSSED THIS AND THEY KEPT MY VEHICLE FOR A COUPLE DAYS SO THEY CAN LOOK IT OVER... WHEN I PICKED IT UP I WAS TOLD THAT THEY COULDN'T REPLICATE THE PROBLEM AFTER DRIVING IT FOR ABOUT 18 MILES OVER 2 DAYS.  THEY ALSO INFORMED ME THAT THEY CONTACTED HONDA DIRECTLY AND WERE TOLD THAT THEIR ENGINEERS ARE AWARE OF THESE ISSUES BUT DON'T HAVE A \"FIX\" YET.  SO A DAY AFTER LEAVING THE DEALERSHIP THE INSTRUMENT PANEL AS WELL AS THE INFOTAINMENT CENTER WENT BLACK/COMPLETELY OUT WHILE I WAS GOING DOWN A BUSY INTERSTATE. I COULD NOT TELL MY SPEED NOR ANY OTHER VEHICLE DATA AS THE INSTRUMENT PANEL WAS DEAD. WHILE THE INFOTAINMENT CENTER GOING OUT IS BAD, HAVING NO INSTRUMENT PANEL IS VERY DANGEROUS AND A MAJOR SAFETY CONCERN.  I'M WORRIED THIS IS ONLY THE BEGINNING OF SOMETHING MORE SERIOUS WHICH IS GOING TO CAUSE A FATAL CRASH.  THERE NEEDS TO BE A NATIONWIDE RECALL IMMEDIATELY!!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11310885,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2020","dateComplaintFiled":"02/23/2020","vin":"5FNYF6H72LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"AS I WAS DRIVING THE INFOTAINMENT SYSTEM STARTED CRACKLING AND THEN THE MIDDLE CONSOLE WENT BLACK INCLUDINV MY DASH MIDDLE WITH THE SPEEDOMETER NOT KNOWING HOW FAST I WAS GOING ALL INFO WENT BLANK AND IT KEPT HAPPENINV","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11309592,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2020","dateComplaintFiled":"02/17/2020","vin":"5FNYF5H94LB","components":"ELECTRICAL SYSTEM","summary":"PURCHASED 2020 HONDA PILOT 12/29/2019 OFF THE DEALER DISPLAY FLOOR. PILOT HAS LESS THAN 1000 MILES. WHILE IN MOTION ON THE CITY STREETS AND HIGHWAY, A CRACKING SOUND WILL OCCUR FROM THE DASH BOARD AND THE SPEEDOMETER AND THE AUDIO INFORMATION SCREEN WILL BLACK OUT UNABLE TO GAGE ANYTHING.  STILL IN MOTION THE SCREENS WILL UPLOAD, BUT THE SCREENS WILL BLACKOUT AGAIN. THIS WILL HAPPEN FOR SEVERAL MINUTES AT A TIME.  THIS WAS REPORTED TO THE DEALER AND WIFE IS HESITANT TO DRIVE THE BRAND NEW PILOT. THE QUESTION BELOW IS REQUESTING A DATE OF OCCURRENCE, BUT THIS IS HAPPENING DAILY WHEN WE DRIVE THE PILOT. NEVER BEEN IN AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11308680,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2020","dateComplaintFiled":"02/12/2020","vin":"5FNYF6H49LB","components":"ELECTRICAL SYSTEM","summary":"ON TWO SEPARATE OCCASIONS MY INFOENTERTAINMENT CENTER FROZE, COMPLETELY SHUT OFF MY DASH. IT WOULD SAY NETWORK CONNECTION FAILURE. I LOST ALL DASH OPERATIONS. NO RADIO, PHONE, SPEEDOMETER, FUEL RANGE, REVERSE CAMERA, ETC. AFTER THE 5TH TIME THE FIRST DAY, ON THE WAY TO HONDA IT WOULD NOT COME BACK ON. WINDSHIELD TELLS THE CAR TO BRAKE WITH NO ONE IN FRONT OF IT. THE ELECTRICAL HARNESS WAS REPLACED. THEN, AFTER BEING IN HONDA FOR 7 DAYS,  THE NAVIGATION FROZE AND THE DASH FROZE AGAIN. IT SPENT ANOTHER 4 DAYS WITH HONDA. THEY HAVE NO ANSWERS. THE INTERIOR LIGHT IS DIM AND PULSATES, THE WINDSHIELD DOES IT'S OWN THING, HIGH BEAMS TURN ON AT INCOMING TRAFFIC. IT BRAKES WITH NO ONE AROUND. THE DASH FREEZES AND GOES TO A COMPLETE BLACK SCREEN. IT'S A BRAND NEW PILOT BECAUSE MINE WAS TOTALED WHEN SOMEONE DROVE INTO MY 2018 PILOT. I'M NOT HAPPY   I AM WORRIED ABOUT MY SAFETY SINCE THE VEHICLE BRAKES RANDOMLY. MY 2018 DID NOT HAVE ANY OF THESE ISSUES AND MY HUSBAND'S 2017 PILOT DOES NOT HAVE THESE ISSUES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11308272,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2019","dateComplaintFiled":"02/10/2020","vin":"5FNYF6H78LB","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"I BEEN HAVING A LOT OF PROBLEMS WITH THE 2020 HONDA PILOT BLACK EDITION THE BRAKE ALERT ON THE DASH COMES ON OUT OF NO WHERE WITHOUT ANYONE OR ANYTHING AROUND ME. THE INFOTAINMENT, DASH AND SPEAKERS WITH SHOTTING OFF N MAKING POPPING NOISES. THIS SUV I USE IT WITH MY FAMILY AND THAT CAN CAUSE A REALLY NASTY ACCIDENT BC ALL THAT HAPPENS ALL OF SUDDEN AND IS REALLY SCARY. I HAD MY SUV ALREADY TWICE IN THE DEALER N NOW IS GOING TO BE 3RD TIME. SOMETHING HAVE TO BE DONE. THIS A 50K+ SUV AND DRIVING WITH A VEHICLE THAT HAVE DOES TYPES OF ISSUES IS A BIG RISK ESPECIALLY WITH OUR KIDS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11306906,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2020","dateComplaintFiled":"02/04/2020","vin":"5FNYF6H55LB","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING MY SPEAKERS BEGAN TO CRACK :  YOU CAN'T LISTEN TO THE RADIO . AFTER A FEW MOMMENTS THE SCREEN TURNS BLACK ' NETWORK CONNECTION LOST ' GOES BLANK OR  AUDIO TURNED OFF . THEM GOES COMPLETELY BLANK . THEM THE SPEEDOMETER WILL ALSO GO BLANK.    THIS HAPPEN WHILE USING APPLE CAR PLAY , GPS. AS WELL AS XMRADIO .  I WAS ON CITY ROADS THE FIRST TIME IT HAPPENED THEN HIGHWAY WERE IT HAPPENED FREQUENTLY.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11306908,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2020","dateComplaintFiled":"02/04/2020","vin":"5FNYF6H55LB","components":"SERVICE BRAKES","summary":"I WAS DRIVING DOWN THE HIGHWAY , HAD THE CRUISE CONTROL SET . 75 NO OTHER CARS AROUND WHEN IS SLAMMED THE BREAKS AND THE SCREEN FLASHED A BIG RED BRAKES BOX . SCARED THE LIFE OUT OF ME .  AT RANDOM TIMES THE RED BRAKES BOX WITH POP UP","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11306354,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2020","dateComplaintFiled":"01/31/2020","vin":"5FNYF6H63LB","components":"ELECTRICAL SYSTEM","summary":"ENTERTAINMENT SYSTEM BLANKS OUT AND DIGITAL INFO ON DASH BLANK OUT ( NO SPEED INFO)  HAPPENS WHILE IN MOTION SURFACE STREET OR HIGHWAY","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11302503,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2020","dateComplaintFiled":"01/28/2020","vin":"5FNYF6H67LB","components":"ELECTRICAL SYSTEM","summary":"WITH JUST UNDER 5000 MILES ON MY 2020 PILOT, THE INFOTAINMENT SYSTEM FROZE AND WOULD NOT SHUT OFF WHEN THE CAR WAS TURNED OFF.  I LOST ACCESS TO THE REAR CAMERA, GPS,  CROSS TRAFFIC ALERT, RADIO, HANDS-FREE PHONE AND OTHER FEATURES.  I WAS ALSO AFRAID THAT THE SCREEN STAYING ON ALL NIGHT WOULD DRAIN MY BATTERY.  I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY FIXED THE PROBLEM.  HOWEVER, I DON'T THINK THAT A CAR THIS NEW SHOULD BE HAVING THESE TYPES OF PROBLEMS.  IT SEEMS TO BE A COMMON OCCURRENCE IN LATE-MODEL HONDAS.  IT WILL REMAIN TO BE SEEN HOW LONG THE FIX WORKS.  I USE THIS CAR FOR ROAD TRIPS WITH MY FAMILY AND I AM CONCERNED THAT THIS WILL HAPPEN AGAIN WHILE WE ARE TRAVELING.  THE ONLY WAY TO FIX THE PROBLEM SEEMS TO BE TAKING THE CAR INTO THE DEALERSHIP, AND LEAVING IT THERE ALL DAY.  THIS POSES BOTH SAFETY CONCERNS AND IS ALSO EXTREMELY INCONVENIENT.   A BRAND NEW CAR SHOULDN'T HAVE THESE PROBLEMS.  HONDA NEEDS TO FIX THESE ISSUES BY ISSUING A RECALL.  I HAVE BEEN A LOYAL HONDA OWNER FOR AS LONG AS I'VE BEEN DRIVING AND THIS IS THE FIRST TIME I'VE EXPERIENCED A PROBLEM LIKE THIS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11301126,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2020","dateComplaintFiled":"01/22/2020","vin":"5FNYF6H03LB","components":"ELECTRICAL SYSTEM","summary":"WE WE'RE DRIVING DOWN THE INTERSTATE AND THE INSTRUMENT PANEL AS WELL AS THE INFOTAINMENT CENTER WENT BLACK/COMPLETELY OUT. WE COULD NOT TELL OUR SPEED NOR ANY OTHER VEHICLE DATA AS THE INSTRUMENT PANE WAS DEAD. WHILE THE INFOTAINMENT CENTER GOING OUT IS BAD, HAVING NO INSTRUMENT PANEL IS VERY DANGEROUS AND A MAJOR SAFETY CONCERN.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11300489,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2019","dateComplaintFiled":"01/20/2020","vin":"5FNYF5H58LB","components":"SERVICE BRAKES","summary":"THE COLLISION MITIGATION SYSTEM (BRAKES) WILL SLAM ON THE BRAKES WITH NO HAZARD IN THE AREA.  THE SYSTEM FREQUENTLY FLASHES A MESSAGE ON THE DISPLAY TO BRAKE IN RED AND BLACK.  AT LEAST ONCE THE SYSTEM HAS ACTUALLY SLAMMED ON THE BRAKES AND NEARLY CAUSED AN ACCIDENT.  THE SALESMAN SAID THIS IS A KNOWN PROBLEM AND THAT I SHOULD SHUT THE SYSTEM OFF.  HONDA APPARENTLY DOES NOT CONTEMPLATE A FIX TO THE SYSTEM.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11299986,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2020","dateComplaintFiled":"01/16/2020","vin":"5FNYF5H61LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"DISPLAY AUDIO/INFORMATION SCREEN BECAME HOT WHILE DRIVING AND SCREEN MALFUNCTIONED WHILE USING APPLE CARPLAY WITH IPHONE PLUGGED IN VIA USB CORD.  DISPLAY SCREEN RUNS WARM WHILE PHONE IS DISCONNECTED.  DISPLAY SCREEN DOES NOT TURN OFF AFTER TUNING OFF THE ENGINE AND THE LIGHTS DIM.  THE PROBLEM OCCURRED CONCURRENTLY WHILE DRIVING IN RAIN, THE GAS LIGHT ALARMING, AND CARPLAY RUNNING AUDIOBOOKS.  THE AUDIO/INFORMATION SCREEN LOST FM RADIO, BLUETOOTH, CARPLAY, BACK-UP CAMERA, AND HANDS-FREE CAPABILITIES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11298668,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"01/12/2020","vin":"5FNYF6H97LB","components":"UNKNOWN OR OTHER","summary":"THE 2020 PILOT INFOTAINMENT SYSTEM FREEZES WHILE DRIVING:    1. WHEN THE INFOTAINMENT SYSTEM FREEZES, THE BACKUP CAMERA DOES NOT WORK  2. PHONE CONNECTION BECOMES UNAVAILABLE; CAN'T PLACE CALLS IN CASE OF EMERGENCY  3. THE NAVIGATION SYSTEM FREEZES, WHICH CAN CAUSE DISTRACTION WHILE DRIVING  4. OTHER SAFETY SYSTEMS, IF LINKED TO THE INFOTAINMENT SYSTEM, MAY NOT WORK PROPERLY    THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 2 MONTHS WHILE DRIVING ON FREEWAYS AND CITY ROADS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11298525,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2020","dateComplaintFiled":"01/11/2020","vin":"5FNYF6H07LB","components":"ELECTRICAL SYSTEM","summary":"BRAND NEW VEHICLE.  ABOUT 500 MILES IN, I WAS DRIVING ON THE HIGHWAY WHEN THE  CENTER INSTRUMENT PANEL FROZE -- NAVIGATION, RADIO, ETC--BASICALLY ALL FUNCTIONALITY ON IT WAS INOPERABLE.  TRIED TO SHUT THE CAR OFF TO RESET EVERYTHING, BUT POWER WOULD NOT SHUT DOWN TO THE SCREEN, DRAINING BATTERY.  BACKUP CAMERA ALSO DID NOT WORK AS A RESULT.  THIS WAS HIGHLY DISTRACTING WHILE DRIVING.  THE NON-FUNCTIONAL BACKUP CAMERA + RELATED SENSORS ALSO IMPAIRED SAFE MOVEMENT OF THE VEHICLE IN DENSE PARKING LOTS.  WAS ASKED BY DEALER TO SCHEDULE SERVICE FOR A FEW DAYS LATER, BUT OBVIOUSLY THAT WASN'T AN OPTION AS THE CAR WOULD NOT SHUT ITSELF DOWN.  I INSISTED ON A FIX THAT DAY, AND THE DEALER DID A HARD RESET TO CORRECT THE ISSUE.  DEALER MENTIONED THIS IS A COMMON ISSUE IN LATE MODEL HONDAS, BUT DIDN'T HAVE ANY RECOMMENDATIONS ON HOW TO PERMANENTLY FIX.  BASICALLY HAVE TO KEEP BRINGING IT BACK IN EVERY TIME THIS HAPPENS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11298042,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2019","dateComplaintFiled":"01/08/2020","vin":"5FNYF5H42LB","components":"ELECTRICAL SYSTEM","summary":"THESE ISSUES OCCUR WHEN DRIVING, REGARDLESS OF SPEED, ROAD CONDITIONS, ETC. THE ISSUE BEGAN ON APPROXIMATELY 12/17/2019.    THE PROBLEM USUALLY STARTS WITH A LOUD CRACKLING NOISE THROUGH THE SPEAKERS, EVEN WHEN THE RADIO IS TURNED OFF. THE DASH, INCLUDING SPEEDOMETER, WILL SHUT OFF LEAVING A BLACK SCREEN WHICH MEANS I HAVE NO IDEA HOW FAST I'M DRIVING.  THE CENTER CONSOLE, INCLUDING SATELLITE NAVIGATION AND RADIO, ALSO SHUTS OFF LEAVING A BLACK SCREEN. I PURCHASED THIS MODEL SPECIFICALLY FOR THE SATELLITE NAVIGATION SYSTEM AS I DRIVE FOR WORK & DEPEND ON THIS FUNCTIONALITY. THE ENTERTAINMENT SYSTEM SHUTS DOWN. THE BACKUP CAMERAS AND SAFETY SENSORS ALSO STOP WORKING WHICH MAKES PARKING AND REVERSING DANGEROUS. VOICE CONTROLS AND ABILITY TO MAKE EMERGENT PHONE CALLS ARE NO LONGER AVAILABLE. ALL OF THE AFOREMENTIONED \"SHUT DOWN\" ISSUES OCCUR SIMULTANEOUSLY AND DO NOT GENERALLY RESOLVE PRIOR TO THE VEHICLE BEING TURNED OFF.     WHEN THE DASH IS WORKING, THE BRAKE WARNING OFTEN FLASHES WHEN THERE ARE NO OTHER CARS CLOSE BY.     THE CAR HAS BEEN RETURNED TO THE HONDA SERVICE DEPARTMENT THREE TIMES SINCE 12/18/2019, AND THE ENTIRE WIRING HARNESS WAS REPLACED AT THE THIRD VISIT. THE ISSUE STILL PERSISTS SO I WILL RETURN TO THE HONDA SERVICE DEPARTMENT AGAIN TOMORROW.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11297378,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2020","dateComplaintFiled":"01/06/2020","vin":"5FNYF6H79LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"AS PER OTHER DRIVERS OF 2019 PILOTS AND ODYSSEYS, THE SCREENS ON MY NEW 2020 VEHICLE HAVE GONE OUT, WHILE DRIVING, RENDERING IT IMPOSSIBLE TO GET ANY INFORMATION ABOUT THE VEHICLE, INCLUDING SPEED, WHILE THE VEHICLE IS IN OPERATION. DASHBOARD REBOOTS SEVERAL TIMES WHILE DRIVING. BACKUP CAMERA IS NOT ABLE TO BE UTILIZED DURING THESE EVENTS.   WHILE NOT AS DANGEROUS, SPEAKERS EMIT A LOUD CRACKLING NOISE AND NO ENTERTAINMENT OR NAVIGATION SYSTEMS ARE ABLE TO BE USED (INCLUDING REAR ENTERTAINMENT CENTER).","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11291392,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2019","dateComplaintFiled":"12/26/2019","vin":"5FNYF6H90LB","components":"ELECTRICAL SYSTEM","summary":"PLEASE NOTE:  ALL OF THE PROBLEMS OCCURRED ON OUR 2019 PILOT WHICH WE TURNED IN AS A \"LEMON\".  NOW WE HAVE SAME PROBLEMS WITH OUR 2020 PILOT.  SCREEN BLACKS OUT SHOWING SPEEDOMETER SO WE HAVE NO IDEA HOW FAST WE ARE DRIVING.  GAS GAUGE GOES BLACK SO WE DON'T KNOW HOW MUCH GAS WE HAVE.  SCREEN GOES BLACK & VOICE CONTROLS STOP DURING NAVIGATION USE SO WE GET LOST.  BACK-UP/PARKING SENSORS STOP WORKING.  LOUD NOISE LIKE SAND STORM ON WINDSHIELD CAN BE OCCASIONAL OR NON-STOP.  ENTIRE INFOTAINMENT SYSTEM STOPS WORKING.  ALL OF THE ABOVE CAN BE WHILE CAR IS IN PARK OR WHILE DRIVING.  PLS ADVISE IF I CAN SEND YOU PHOTOS FROM MY PHONE TO THE EMAIL ADDRESS OF AN INVESTIGATOR.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11289868,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2019","dateComplaintFiled":"12/18/2019","vin":"5FNYF6H90LB","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2020 HONDA PILOT. WHILE DRIVING OR IN PARK THE PROBLEMS COULD OCCUR 5 MPH OR 70 MPH, THE SPEEDOMETER, FUEL GAUGE, ODOMETER, RADIO AND NAVIGATION SCREEN TURNED BLACK. THE CONTACT HEARD AN ABNORMAL NOISE AND THE \"NO AUDIO CONNECT\" AND \"CHECK TUNER\" WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO POHANKA HONDA OF FREDERICKSBURG (LOCATED AT 60 S GATEWAY DR, FREDERICKSBURG, VA 22406, (540) 735-9100) WHERE IT WAS DIAGNOSED WITH SANDING WIRES. FOURTEEN MILES LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 200. *LN *DT*JB  CONSUMER STATED THIS IS THE SAME PROBLEM THEY WERE EXPERIENCING WITH 2019  TOURING PILOT AND 2020 PILOT.*JB","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11282937,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2019","dateComplaintFiled":"11/29/2019","vin":"5FNYF6H75LB","components":"ELECTRICAL SYSTEM","summary":"WE'VE HAD 3 HONDAS AND HAVE BEEN VERY LOYAL HONDA FANS FOR, CLAIMING TO NEVER BUY ANOTHER BRAND. WE BOUGHT OUR PILOT BRAND NEW AND LOVED IT. WE'RE AT 3700 MILES AND HAVING MAJOR ELECTRICAL ISSUES. THE SPEAKERS CRACKLE AND POP LOUDLY CONSTANTLY, WITH THE AUDIO ON OR OFF SO THERE'S NO WAY TO GET A BREAK FROM IT. THE CAR WILL THINK THERE'S GOING TO BE A COLLISION WHEN THERE'S NOTHING IN FRONT OF IT. NOW TODAY, MY HUSBAND DID THE REMOTE START AND WHEN HE GOT OUT TO THE VEHICLE, ALL THE WINDOWS WERE HALF DOWN AND THE SUNROOF HALF OPEN! WE HAVE THE WARRANTY, I MADE AN APPOINTMENT WITH OUR DEALER FOR SERVICE BUT HERE'S THE THING...AFTER RESEARCHING ONLINE I HAVE DISCOVERED THIS IS AN ONGOING ISSUE THAT APPARENTLY HAS NO SOLUTION?! THIS IS VERY DISCOURAGING AND DISAPPOINTING. OUR BRAND NEW PILOT THAT WE LOVED IS NOW A SOURCE OF STRESS AND ANXIETY. HONDA, WHY CONTINUE ROLLING OUT VEHICLES KNOWING THERE IS AN ISSUE WITH YOUR INFOTAINMENT SYSTEM??? MY LOVE OF HONDA IS RAPIDLY SOURING.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}