{"count":801,"message":"Results returned successfully","results":[{"odiNumber":11752637,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"07/24/2026","vin":"3GPKHXRJ0RS","components":"POWER TRAIN","summary":"Since I purchased the car new, there is a loud clicking sound when turning the car left or right.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11751869,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2026","dateComplaintFiled":"07/21/2026","vin":"3GPKHXRJ6RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I went to charge my car Sunday morning, and throughout the day it kept showing on the dashboard that the charge door was open. I stopped several times to check, and the charge door was actually closed, which was really strange.  Later, I went into a store for less than 10 minutes. I locked my car before going inside, but when I came back out, all the windows were down. It honestly scared me because I have no idea how that could have happened.  I shared my experience with a coworker who has the same car, and he told me the exact same thing happened to him. It\u2019s so strange and concerning. This is the first time it has happened to me, but now I\u2019m nervous about leaving anything inside the car, wondering if the windows could randomly open again.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11751318,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2026","dateComplaintFiled":"07/18/2026","vin":"3GPKHVRJ6RS","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"While getting ready to parallel park the car, the entire screen system (dashboard, center console) went completely blank.   This completely eliminates visibility to all safety aids, speed of vehicle, and warning systems.   This has happened with this specific vehicle in the past, and the vehicle has been updated by Honda dealership.   it has not been brought to a dealer quite yet. I am awaiting the dealerships opening and availability of a loaner vehicle. I have an ongoing case with Honda on this vehicle, Case # 16062775.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11751058,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2025","dateComplaintFiled":"07/17/2026","vin":"3GPKHXRJ8RS","components":"STEERING","summary":"Both left and right CV axles make loud clicking, grinding noise when turning.  I reported this issue to Honda at around 6,500 miles. At first I was told we are waiting for a solution. Now the dealership's service manager says that there is no safety issue and that Honda has no intention of fixing the problem. The car currently has less than 16,000 miles and the clicking just keeps getting louder. It doesn't feel safe and at the very least it's annoying and unacceptable.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11751143,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2026","dateComplaintFiled":"07/17/2026","vin":"3GPKHXRJ9RS","components":"FORWARD COLLISION AVOIDANCE","summary":"I was traveling on Interstate 80 with adaptive cruise control set at 70.  The cruise control normally recognizes slower cars ahead and slows or stops as necessary.  I saw that cars were stopped ahead so I reduced the cruise control setting to 60 to \"help\" it slow down.  However, we came up fast on the stopped cars and the car did not slow.  I had to manually brake to avoid a collision.  The car's speed was about 67 when I applied the brakes.  The car acted like slowing to the new cruise control setting of 60 was overriding the collision avoidance.  I recently had much of the software in the car updated due to a recall and the adaptive cruise control seems to be acting differently now.  Weather was clear, around 4pm, and the roads were dry.  We were Eastbound around a slight left curve (not sharp) and traffic was stopped ahead in all 5 lanes, so the system should have noticed the obstacles ahead.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11751209,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2026","dateComplaintFiled":"07/17/2026","vin":"3Gpkhzrj1rs","components":"POWER TRAIN","summary":"Known design flaw of the CV joint failing under the weight of the vehicle causing a clicking sound when turning and eventually rendering the vehicle useless.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11749464,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2026","dateComplaintFiled":"07/10/2026","vin":"3GPKHZRJ6RS","components":"STEERING,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"WHEN I USED ADAPTIVE CRUISE CONTROL, MY CAR TENDS TO LEAN SLIGHTLY TO THE RIGHT. IT VEERS OVER A BIT AND THEN JERKS TO THE LEFT. ALL IN ALL, I CAN'T USE ADAPTIVE CRUISE CONTROL ON THE FREEWAY WITHOUT PAYING ATTENTION. IT IS GENUINELY DANGEROUS IF VEHICLES ARE DRIVING ALONGSIDE OR BEHIND ME. OTHER THING, WHEN I USED ADAPTIVE CRUISE CONTROL FOR ALMOST ONE HOUR, THEN IT SUDDENLY BECOMES INACTIVE. IF I HAVE BEEN FOLLOW ANOTHER CAR, then what should happen when it suddenly becomes inactive??? I was very lucky at that time because there was no car in front of me. After 5,000 miles, my car began to make a slight noise on the right side when I slowed down in the city. Maybe it happened in the front drive axle assemblies or the front right low arm control.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11749578,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2026","dateComplaintFiled":"07/10/2026","vin":"3GPKHXRJ9RS","components":"ELECTRICAL SYSTEM","summary":"Battery failed and Battery will not charge. Car has 39,000 miles and is a 2024. Has been at the dealer for 3 days. Was driving to [XXX] from [XXX]. Will have to fly back and get the car if a repair is able to be made.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11748401,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2026","dateComplaintFiled":"07/05/2026","vin":"3GPKHXRJ3RS","components":"ELECTRICAL SYSTEM","summary":"The screens (odometer and center entertainment console) both went blank while driving on the highway today. I had brought the vehicle in for the previous recall to have the update installed to prevent this problem.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11748175,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2026","dateComplaintFiled":"07/03/2026","vin":"3GPKHXRJXRS","components":"EXTERIOR LIGHTING","summary":"I am unable to manually turn on my lights, the vehicle stays on \u2018automatic lights\u2019. Headlight function remains normal within the automated functions, however, pursuing to Florida Statute 316.217 manual headlight control is necessary to turn on my headlights. The windshield wipers are an operation which does not take place unless the windshield wipers traveling at such speed, automated light control turns them on automatically.  The cause of this is directly related to the software in the entertainment system that manually locks out the driver from addressing and turning on their own headlights.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11747613,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2025","dateComplaintFiled":"07/01/2026","vin":"3GPKHZRJ4RS","components":"POWER TRAIN","summary":"Both front axels have been making loud clicking noise and clunking vibration while turning since the vehicle roughly reached 2000 miles.  The vehicle was taken into Honda Auto Center of Bellevue, and I was told that is was a known issue, Honda was no longer allowing warranty replacements of axels and that is was \"just a noise the car will make\".","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11746982,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2026","dateComplaintFiled":"06/28/2026","vin":"3GPKHZRJ6RS","components":"STEERING,SUSPENSION,BACK OVER PREVENTION","summary":"CV Joints/Boot clicking and front passenger suspension squeaking, power steering making rubbing and squealing noises . Baking up-vehicle slams on brakes with nothing behind me.  Dealership claims everything is fine and can't recreate issues.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11746643,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2026","dateComplaintFiled":"06/26/2026","vin":"3GPKHZRJ6RS","components":"UNKNOWN OR OTHER","summary":"The rear backup camera is extremely dark at low light level conditions causing it to be a deterrent instead of assistant. I cannot see in the dark with the camera!","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11746508,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2026","dateComplaintFiled":"06/25/2026","vin":"3GPKHZRJ7RS","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Component: Honda Collision Mitigation Braking System (CMBS/AEB). Vehicle is in GEICO insurance claim process, not yet released. EDR data has not been extracted and is available for inspection if preserved before the vehicle changes hands.  Safety risk: Two failure modes. (1) False AEB activations occurred multiple times \u2014 while driving at ~20 mph and while reversing at low speed, with no obstacle present. Hard sudden braking with no warning created rear-collision risk. (2) On 6/23/2026 at ~9:50 AM, AEB failed to activate when I struck a parked vehicle. Airbags deployed on impact, briefly incapacitating me. My foot remained on the accelerator. Standard post-collision safety design calls for automatic power cutoff and brake application after airbag deployment, specifically to prevent continued acceleration when a driver may be incapacitated. This vehicle did neither \u2014 it continued accelerating, significantly worsening the collision. I sustained soreness and bruising.  Dealer confirmation: I did not take the vehicle to a dealer for the phantom braking. Per other NHTSA complaints for the Prologue and Honda's broader CMBS issues (Engineering Analysis EA25002), dealers have reportedly been unable to replicate the issue and told owners the behavior is normal.  Inspections: GEICO assessed the vehicle for the claim. No inspection by Honda or independent mechanic for AEB specifically. EDR data not yet extracted.  Warning indicators: During false AEB activations, the collision warning appeared on the dashboard at the moment of braking, not before. No advance warning. No persistent warning lamps or diagnostic messages indicating CMBS malfunction at any point during ownership. Phantom braking occurred intermittently throughout ownership.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11745906,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"06/23/2026","vin":"3GPKHXRJ5RS","components":"UNKNOWN OR OTHER","summary":"Infotainment and driver info screen go black randomly throughout the month.  This has happened to me nine times in seven weeks. Takes about 30 seconds for the screens to reset.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11745501,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2026","dateComplaintFiled":"06/21/2026","vin":"3GPKHZRJ3RS","components":"SUSPENSION","summary":"My issue is the cv axles , when I am turning clicking noise is coming from the front . I brought the car to the dealership and the told me Honda said not to replace, because is some lawsuit and under investigation .There should be a recall soon with this issue. I can\u2019t give the car back and Honda has the dealer and customer hand tied up. NHTSA this a known issue and Honda  and GM new about this and will not help, can this be a safety issue yes , just wait until a wheel comes off when doing 60 miles per hour and somebody gets killed they it will be a recall.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11744946,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2026","dateComplaintFiled":"06/18/2026","vin":"3GPKHZRJXRS","components":"SERVICE BRAKES","summary":"While driving my 2024 Honda Prologue Elite at anywhere from 10-30 MPH, the One-Pedal Driving system suddenly and without warning faults out and disabled mid-drive. The regenerative braking abruptly cut out, causing a sudden loss of expected deceleration, creating a 'lurch forward' feeling. A dashboard warning light illuminated instructing me to press the brake pedal immediately. This has happened multiple times, causing a severe safety hazard during normal traffic conditions. The vehicle shares an identical GM Ultium electronic brake modulator architecture with other previously recalled vehicles. The car is unsafe and should be considered for recall repairs.  I have read that this is happening to others and Honda really needs to address this issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11745172,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2025","dateComplaintFiled":"06/18/2026","vin":"3GPKHZRJ3RS","components":"POWER TRAIN,FORWARD COLLISION AVOIDANCE","summary":"My 2024 Honda Prologue (VIN [XXX]) only has 16K miles on this vehicle. Both front half-shaft CV joints are failing and have been failing for the last SEVERAL months by manifesting a persistent and worsening very loud clicking when loading and unloading the drive-train, driving up hill and executing any type of turn maneuver.    I've complained numerous times to the Honda Dealership here in Seattle start 4Q 2025.  They informed me that this has been an ongoing \"known\" problem with this specific model over the entire model 3 year offering from 2024-26, but at that time Honda America had no revised part number to effectively mitigate the problem.  They initially replaced the failed CV half-shafts with the same part number, only to have those parts fail again.   Honda America subsequently instructed all Honda dealerships maintenance depts to stop replacing these parts until a newly revise part number is released.  I was instructed to contact Honda America at their national customer service at 800-999-1009.  (My Case # [XXX]).   I've spoken with at least 20-30 difference Honda reps over the last 6 months with no commitment to do anything to fix this potentially dangerous problem.  When the outer CV joint completely fails, it could potentially turn into a pole-vault stick and literally flip the car at freeway speeds and definitely cause a catastrophic loss of control at freeway speeds or at any velocity/momentum whatsoever.  The very disappointing fact is there is NOW a revised/vastly improved Part Number (Honda Part #86284282)  that offers customers a fix to this very well known problem.   Honda has not officially issued a recall so dealers are not able to perform this fix under warranty.  My friend has this same car and her 2024 Honda Prologue is making this same exact clunking noise.  She's faced with the same dilemma.  Please, we all need your advocacy to get Honda America to act, not to cower and ignore the issue.  Thank you for your advocacy! [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11744756,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"06/17/2026","vin":"3GPKHZRJ4RS","components":"STEERING,SUSPENSION","summary":"Clicking sound coming from the front axle when turning and at acceleration when first driving off.  I contacted my Honda dealership to schedule an appointment so they can inspect the vehicle.  They said that at this time they do not have a fix and Honda is aware of the problem, but no recall has been issued.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11744385,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2026","dateComplaintFiled":"06/16/2026","vin":"3GPKHXRJ8RS","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"I was driving on the highway and there was traffic I was good 2-3 feet goin away from the car infront of me and going 10 mph and the automatic emergency break went off giving whiplash and anxiety since the breaking is so impactful. I had turned of about a month ago so I don\u2019t understand how it turned back on","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11744234,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2026","dateComplaintFiled":"06/15/2026","vin":"3GPKHZRJ6RS","components":"UNKNOWN OR OTHER","summary":"My car a distinct clicking or knocking noise from the front Constant Velocity (CV) joints during tight turns.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11743783,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2026","dateComplaintFiled":"06/12/2026","vin":"3GPKHVRJ9RS","components":"POWER TRAIN","summary":"The contact owns a 2024 Honda Prologue. The contact stated that after shifting into reverse, the vehicle failed to respond as needed. The vehicle was taken to the local dealer, and a transmission software update was performed, and the vehicle was repaired. The contact was concerned that the failure might recur and no longer drove the vehicle. The manufacturer was notified of the failure. The failure mileage was 19,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11743100,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2026","dateComplaintFiled":"06/10/2026","vin":"3GPKHXRJ4RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The infotainment screen during driving goes black and resets. While not necessary to perform vehicle function, I am concerned it is tied to other parts of the car that could cause a safety incident.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11742950,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2026","dateComplaintFiled":"06/09/2026","vin":"3GPKHZRJ6RS","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Description of Safety Defect: The Automatic Emergency Braking (AEB) / Forward Collision Avoidance system is severely malfunctioning. On multiple occasions, the vehicle has experienced \"phantom braking\"\u2014abruptly slamming on the brakes for no reason whatsoever.  There were no obstacles, pedestrians, or vehicles ahead to trigger the system. This malfunction is happening at high speeds on major highways.  Safety Risk and Impact: This issue represents an immediate and terrifying safety hazard. Unexpectedly slowing to a sudden stop at highway speeds completely compromises vehicle control and leaves me at an extreme risk of being rear-ended by high-speed traffic. It is a severe danger to myself, my passengers, and every other driver on the road.  While the vehicle is currently subject to a manufacturer recall regarding the backup camera and other software updates, this specific, dangerous braking behavior makes the vehicle incredibly unsafe to operate.  I request that the NHTSA review this issue immediately to determine if a broader safety investigation or expanded recall is required for the 2024 Honda Prologue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11742591,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2024","dateComplaintFiled":"06/07/2026","vin":"3GPKHXRJ5RS","components":"STEERING","summary":"Clicking from CV joint on turning when steering wheel is turned to both extremes left and right.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11741335,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"06/01/2026","vin":"3GPKHWRM2RS","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The contact owns a 2024 Honda Prologue. The contact stated while driving at 45 MPH with her wife in the vehicle, the vehicle instrument panel blacked out and displayed blank screen independently than minute and three seconds with instrument panel began to reset it self. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the instrument panel and front camera needed to replaced. The vehicle was repaired as they performed a software update and the front camera was replaced. The contact was relating the failure to NHTSA Campaign Number: \u00a026V112000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM). The manufacturer was notified of the failure and they informed her that they reviewing the case. The approximate failure mileage was 20,000 .","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11741338,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"06/01/2026","vin":"3GPKHXRJ7RS","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Honda Prologue. The contact stated while attempting to charge her vehicle, the charging port failed to work as intended. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the charging port on the vehicle needed to replaced. The vehicle was repaired as the charging port was replaced. The manufacturer was notified of the failure and they offered financial assistance and opened a case under the same number . The approximate failure mileage was 10,295 .","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11741340,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"06/01/2026","vin":"3GPKHVRJ4RS","components":"STEERING","summary":"Cluck noise when turning at slow speed leaking oil both sides from the axel","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11740577,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2026","dateComplaintFiled":"05/28/2026","vin":"3GPKHVRJ2RS","components":"STRUCTURE","summary":"Latches/locks/linkages  Rear door is open but latch will not release/unlock. Child safety risk: child may be trapped or unable to exit Electrical unlocking and mechanical handle ineffective","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11739876,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2026","dateComplaintFiled":"05/25/2026","vin":"3GPKHZRJ3RS","components":"UNKNOWN OR OTHER","summary":"Bad CV joints. It makes a clicking noise when ever I take a full turn","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11739720,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"05/23/2026","vin":"3GPKHVRJ1RS","components":"STEERING,UNKNOWN OR OTHER","summary":"The clicking and ratchet sounds that my vehicle make while driving, but especially while turning/reversing along with the looser feeling of the steering during these times. It seems very unsafe almost like the axle is going to break while driving. Only had vehicle for 3 months.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11739422,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2025","dateComplaintFiled":"05/22/2026","vin":"3gpkhwrm9rs","components":"STEERING,SUSPENSION","summary":"CV axle joint clicking sound when turning the wheel right or left. Honda technician already check it out and confirm the problem that it is the CV joint axle. No remedy provided by Honda at this time","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11739384,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"05/21/2026","vin":"3GPKHXRJ8RS","components":"STEERING","summary":"I am reporting a safety-related concern involving the right front axle on my 2024 Honda Prologue.  When making right-hand turns at low speeds, the vehicle produces a loud clicking noise coming from the right front axle/CV joint area. The noise is repeatable and occurs consistently during turning maneuvers.  I reported this issue to my authorized Honda dealership. On 05/21/2026, I dropped the vehicle off for inspection and repair. During the service visit, the technician acknowledged the concern and its happening with other Honda Prologue vehicles. No definitive safety repair or corrective action was provided at that time.  I am reporting this concern because it involves a potential drivetrain/axle issue that may impact vehicle reliability and safe operation during turning conditions.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11739178,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"05/20/2026","vin":"3GPKHWRMXRS","components":"AIR BAGS,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"I have had two safety issues with this vehicle where there were system failures that did not record DTC codes. And an additional failure that does not record codes and cannot be duplicated. After leasing the vehicle for seventeen months, and during repair for an unrelated non-safety issue, it was discovered that the steering wheel airbag had a loose connection. No warning appeared at any time on the instrument panels. As well the one pedal function would switch into regular drive mode, as in a gas powered vehicle, randomly. After multiple tries and incidents the dealer service department has been unable to duplicate. Then on March 6 of this year I bought in the vehicle yet again for this one pedal failure, and was notified there was an existing recall. This software update was performed. On March 17, just 11 days after the update, while backing into my garage with the garage door going up the windshield wiper was clipped by the door, destroying both the wiper and shattering the back window. I have backed into my garage thousands of times and never had an issue. Why this happened on this date I do not know. What I do know is that the vehicle gave no warnings and did not break for the object. At the time my dogs were clipped into their seat belt harnesses in the center well. By a miracle no glass shattered beyond the back storage area and I was able to safely remove them. I checked after and all of the collision warning systems were listed as active, including automatic braking for rear collisions. I had the dealership run scans twice and all scans showed no DTC codes and all systems active. I can only assume that all prior updates have failed, and there is a substantial defect to the vehicles ability to communicate. I have a copy of the scan performed.  The second scan was run on April 9 because the dealership failed to provide a printed copy of the first. I have that second scan. My vehicle fails to communicate or activate essential information, a safety hazard.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11737835,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"05/14/2026","vin":"3GPKHXRJ0RS","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The issue I'm experiencing with my 24 Prologue is the infotainment screen (which controls a lot of the vehicle) sometimes having issues showing the backup camera, or issues with the car not allowing me to utilize ACC (says temporarily unavailable), etc. I feel less safe in the vehicle as a result.  The issue is an OPEN recall and the dealership I've contacted 5x  [XXX] ) has refused to do the update to the vehicle for various reasons, the most recent being: Honda has not delivered the update needed to the dealership for them to do the work.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11737920,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2002","dateComplaintFiled":"05/14/2026","vin":"3GPKHWRM9RS","components":"SEATS","summary":"When I put my car in reverse while I\u2019m set as Driver 1 and actively driving, the seat unexpectedly switches to the Driver 2 memory position. This moves the seat too far back from the pedals, making it difficult for me to safely reach the brake and stop the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11737929,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2026","dateComplaintFiled":"05/14/2026","vin":"3GPKHWRM9RS","components":"UNKNOWN OR OTHER","summary":"Vehicle is has an active safety recall and my local dealership has not received the update","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11737504,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2026","dateComplaintFiled":"05/13/2026","vin":"3GPKHZRJ8RS","components":"ELECTRICAL SYSTEM","summary":"My infotainment screen randomly blacks out about once every two days, and my HuD fails to appear sometimes and then will be back the next day.  This never happened before the recall with the software update, only since the recall was done","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11737518,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"05/13/2026","vin":"3GPKHXRJ1RS","components":"STEERING,ELECTRICAL SYSTEM","summary":"Vehicle: 2024 Honda Prologue Touring AWD  The vehicle has an ongoing clicking/noise issue coming from the driver-side front CV joint/axle area, especially during turns, acceleration, and low-speed maneuvering. The clicking noise appears to be progressively worsening and raises concerns about premature CV joint failure and potential drivetrain safety issues. The issue has persisted despite service visits and replacement attempts.  Additionally, the vehicle intermittently displays a \u201cCharge Port Door Open\u201d warning message even when the charge port door is fully closed and secured. This false warning can prevent charging functions from operating normally and creates concerns about electrical system reliability and sensor malfunction.  Both issues occur intermittently but repeatedly, affecting confidence in the vehicle\u2019s safety and reliability. The ongoing driver-side CV joint clicking noise has caused concerns about potential drivetrain failure while operating the vehicle. Due to the worsening nature of the issue and repeated occurrence, I no longer feel fully safe or confident driving the vehicle, especially during turns and normal road operation.  The false charge port warning may also interfere with the vehicle\u2019s charging capability and normal operation.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11737600,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2026","dateComplaintFiled":"05/13/2026","vin":"3GPKHXRJ6RS","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The contact owns a 2024 Honda Prologue. The contact received notice of Manufacturer Recall Number : 26056 6mh00. The contact stated that while driving on several occasions at various speeds, infotainment screen and instrument panel went black and did not work as intended. The vehicle was turned off for approximately five minutes and then turned on the infotainment screen and instrument panel began working. The vehicle was taken to a dealer where it was diagnosed that a software update was needed. The vehicle was repaired but the failure reoccurred the next day. The manufacturer was not notified of the failure. The failure mileage was a 12,100.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11737681,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2026","dateComplaintFiled":"05/13/2026","vin":"3GPKHZRJ0RS","components":"SUSPENSION,FORWARD COLLISION AVOIDANCE","summary":"Forward collision assist keeps turning off, saying the front camera needs to be cleaned.    Loud cracking/clicking/popping noises from front suspension making low speed turns (left and right).  Sounds like the wheels want to fall off.  I got this Prologue with 4 miles on it, started making those noises at less than 3K.  It sounds so bad!   Honda seems to be waiting until someone is seriously injured to fix this issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11737004,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/11/2026","vin":"3GPKHURM7RS","components":"STEERING","summary":"At low speeds, when I turn my steering wheel more than 45\u00b0 left or right, I hear a loud clicking sound as if the steering is failing","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11736014,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2026","dateComplaintFiled":"05/06/2026","vin":"3GPKHZRJ7RS","components":"STEERING,SUSPENSION,LANE DEPARTURE","summary":"The lane keep assist has never worked. It doesn't not keep you in the lane, it just chimes when you drift out of it.   The bigger issue is the axles. I only owned the car for 1 month when the axles started loudly clicking with every turn. Honda is claiming this is just a cosmetic defect and it does not affect safety, but I don't believe that for a second. Clicking axles are NOT normal, and could only indicate signs of deterioration. Not only that, but myself and anyone else with this issue can feel that the drivability is affected. Turns and propulsion are slower as time goes on and the clicking gets louder. Honda knowingly continues to sell these cars for up to $60,000 and no longer offers a remedy for the faulty axles. They now plan to discontinue the vehicle and offer no further support for it, which is completely unnaceptable. This safety defect must be remedied as soon as possible. We should not wait until someone is dead.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11736020,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2026","dateComplaintFiled":"05/06/2026","vin":"3GPKHZRJ7RS","components":"UNKNOWN OR OTHER","summary":"The microphone for hands-free calling in the vehicle is not installed properly. It is well known that at the factory where they made these Prologues, they accidentally left the plastic on the microphone, and also did not click it into its place. The microphone is currently floating somewhere in my ceiling, sealed in a plastic wrapper. Whenever I try to use hands-free calling, nobody can ever hear me, so I have to take my hands off the wheel and eyes off the road, pick up my phone, switch it to speaker, and then I will be able to talk to people. This is a major safety concern caused by human error at the factory. It defeats the purpose of hands-free calling, increases the risk of a crash, and forces people to break the hands-free law in most states. Because it is not easy to remove panels and access the microphone floating in the ceiling, this should be recalled.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11736187,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"05/06/2026","vin":"3GPKHVRJ9RS","components":"POWER TRAIN","summary":"Cv axles on the car has been clicking when turning and driving forward and back, they have been replaced once on once side. I\u2019ve taken the car to the dealer ship 4 times Monday may 4 2026 was the last time I took it. It\u2019s currently there as I\u2019m typing this, the driver axle also locked in my once when Turing in a parking lot making loud pops. The last 3 times dealer ship said they can\u2019t do nothing.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11735858,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2026","dateComplaintFiled":"05/05/2026","vin":"3GPKHXRJ3RS","components":"POWER TRAIN","summary":"The driver's side CV axle has developing a clunking noise.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11735458,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2026","dateComplaintFiled":"05/04/2026","vin":"3GPKHXRJ6RS","components":"STEERING,SUSPENSION","summary":"When turning, accelerating and/or decelerating I hear a clicking sound coming from the rear of my car. My initial determination is the infamous cv joint/axle clicking sound. I have a service scheduled with dealer in a couple of days (5/6/26) to review. I did not receive any error or warning messages. The problem started yesterday (5/3/26).","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11735106,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"05/01/2026","vin":"3gpkhzrj1rs","components":"POWER TRAIN","summary":"CV joint failure/noise observed during low-speed turns. Clicking/popping sound from front axle area. Issue appears to worsen over time and may impact drivability and safety.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11734854,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2026","dateComplaintFiled":"04/30/2026","vin":"3GPKHWRM4RS","components":"STEERING,SUSPENSION,FORWARD COLLISION AVOIDANCE","summary":"Honda (really GM) has a problem with the CV joints on the Honda Prologue.  It makes a clicking noise on sharp turns at low speeds.  I also randomly get forward collision system disabled while driving, this is concerning as it affects the overall safety of driving this car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11734682,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2026","dateComplaintFiled":"04/29/2026","vin":"3GPKHZRJ1RS","components":"STEERING","summary":"CV joints make a knocking sound when turning  - this is a well-known issue lacking an official recall from GM/Honda to repair","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11734343,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2025","dateComplaintFiled":"04/28/2026","vin":"3GPKHWRM0RS","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Shortly after purchase, I observed damaged/torn underhood insulation and reported the condition to the selling dealership, with concern that the vehicle should be inspected for related issues. Prior to a crash incident, I experienced concerns involving braking-related behavior and advanced driver assistance features, including lane assist and object/collision warning functions. During the crash, while reacting to a roadway hazard, the vehicle swerved and struck a pole, and I did not experience warning or intervention from driver assistance features as expected. Following the incident, a diagnostic pre-scan identified multiple faults involving brake control, radar sensors, image processing, and communication systems. Since the incident, similar concerns have continued, including recurring braking/driver assistance concerns, and the issues remain unresolved. I am submitting this complaint due to concern that braking and advanced driver assistance systems may not have functioned as intended and may present an ongoing safety risk.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11733773,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2026","dateComplaintFiled":"04/25/2026","vin":"3GPKHWRM7RS","components":"POWER TRAIN","summary":"I hear a sharp clicking noise when I make turns, indicating an issue with the CV joint. The car had this issue when I leased it brand new. I didn\u2019t think much of the sound because I had previously had a routine maintenance checkup at Honda and they never mentioned any issues. Car had less than 15k miles on it. Upon researching, I realized that this is a potentially major issue with the vehicle, and could cause harm on the road in the even the front axle fails.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11733690,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2026","dateComplaintFiled":"04/24/2026","vin":"3GPKHZRJ1RS","components":"UNKNOWN OR OTHER","summary":"After the latest recall update for the screens going blank. My infotainment screen now reboots every time I get in the car about a minute after I drive away using Android Auto.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11733327,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2025","dateComplaintFiled":"04/23/2026","vin":"3GPKHVRJ4RS","components":"SUSPENSION","summary":"When I turn my car right, about 1 out of every 5-10 times, the suspension makes a pinging sound.  After doing some research, I found that the pinging is caused by faulty CV joints.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11732952,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"04/22/2026","vin":"3GPKHZRJXRS","components":"POWER TRAIN","summary":"My 2024 Honda Prologue is experiencing ongoing drivetrain issues that include noise, vibration, clunking, and a binding sensation.   These symptoms occur during turning, accelerating, and at low speeds.  I brought the vehicle to the dealer, and they inspected it, but they told me there is no solution available yet and advised me to wait.  The dealer has not replaced any parts, and the issue continues.  At this time, I have not experienced loss of control or steering failure, but the symptoms are persistent and concerning.  Based on widespread reports from other Prologue owners, this appears to be a developing pattern that may indicate a defect in the axle, driveshaft, CV joint, or related front\u2011end components. I am reporting this so NHTSA is aware of the issue and can investigate.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11732863,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2026","dateComplaintFiled":"04/21/2026","vin":"3GPKHZRJ5RS","components":"SUSPENSION","summary":"While taking right or left turns after being at a stop, there is a clicking noise, caused by the CV joint. We have only had the vehicle one week and noticed it instantly.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11732883,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"04/21/2026","vin":"3GPKHZRJ9RS","components":"UNKNOWN OR OTHER","summary":"Cv axel clicking as I turn either direction","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11732517,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2026","dateComplaintFiled":"04/20/2026","vin":"3GPKHURM6RS","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"VEHICLE LEFT FRONT AXLE STARTED MAKING A LOUD CLICKING NOISE WHEN TURNING. WITHIN A FEW WEEKS IT HAS TURNED INTO A CRACKING NOISE, I NOTICED GREASE LEAKING FROM THE OUTER AXLE BOOT. VEHICLE IS UNDER WARRANTY AND HAS 24K MILES. VEHICLE FEELS UNSAFE TO DRIVE AS THE FRONT AXLE APPEARS TO BE FAILING AND COULD CAUSE A CRASH AT HIGH HIGHWAY SPEEDS. VEHICLE IS CURRENTLY AT PENSKE ONTARIO HONDA. SERVICE DEPARTMENT CONTACTED ME AND SAID THAT THERE WAS NO FIX AT THIS POINT AND HONDA IS WORKING ON IT. I SHOWED THEM A PICK OF THE AXLE GREASE LEAKING AROUND THE INSIDE OF THE RIM. SO FAR HONDA WILL NOT REPLACE THE LEAKING AXLE WHICH APPEARS TO BE A MAJOR SAFTEY ISSUE...","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11732159,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2026","dateComplaintFiled":"04/19/2026","vin":"3GPKHZRJ5RS","components":"SUSPENSION,POWER TRAIN","summary":"On 04/15/2026, at approximately 13,130 miles, my 2024 Honda Prologue began making a loud, repetitive clicking, popping, and clunking noise from the front axle area. This mechanical noise is highly pronounced when turning sharply at low speeds, such as pulling out of a parking space or turning at an intersection.   I took the vehicle to Delta Honda in Antioch, CA on 04/16/2026. They acknowledged the noise but refused to replace the part, citing Honda's guidance that this issue does not impact normal driving.   I am filing this complaint because this is a severe safety defect. The CV joint is a critical drivetrain component, and these symptoms are classic indicators of premature mechanical failure. I am highly concerned that the CV axle could fail catastrophically while driving at higher speeds or in traffic. A structural failure of this component could result in a sudden loss of motive power, wheel lock-up, or a total loss of steering control, putting myself, my passengers, and other motorists at imminent risk of a crash. Honda's failure to provide a permanent, safe remedy for this widespread and known defect is unacceptable.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11732168,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2026","dateComplaintFiled":"04/19/2026","vin":"3GPKHWRMXRS","components":"STEERING,SUSPENSION","summary":"Car wobbles back and forth uncontrollably while driving, and also makes clicking noises while driving.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11732093,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2026","dateComplaintFiled":"04/18/2026","vin":"3GPKHWRM2RS","components":"ELECTRICAL SYSTEM","summary":"RE: Unrepaired Recalls associated with this VIN [XXX]  Feb 26,2026 Manufacturer Recall NumberXNK NHTSA Recall Number26V-112 My name is [XXX] , I lease a 2024 Honda Prologue. I received a recall and took my car to Crown Honda in St Petersburg, Fl to have it done. I\u2019ve been there 4 times to have it done and it failed 3 of the 4 times. The 4th time, they only did a partial update and told me it was complete and are telling me if I want more it\u2019s going to cost me.  I discovered they did not perform the Recall update. The paperwork they gave me shows it has to be a USB update. I know from my experience and my background of decades in the computer technology business, that they have minimal experience in that field.  I called Honda corporate and they told me it was my problem and to go to another dealer. I\u2019m hoping you may be able to help me out and contact them to get my updates performed. My recall shows it is a serious matter.  As of this date and your records confirm, the recall is still incomplete.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11732153,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2026","dateComplaintFiled":"04/18/2026","vin":"3GPKHZRJXRS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"I took delivery of my new 2024 Honda Prologue in 2024. After driving approximately 2,000 miles, I noticed a clicking noise coming from the front axle area, especially during low-speed turns and parking maneuvers. I first brought the vehicle to AutoNation Honda in Costa Mesa, California, the dealership where I purchased it. They inspected the vehicle and reported finding no issue, so no repairs were performed. As the noise continued and worsened over the following months, I took the vehicle to Jerry Seiner Honda in San Juan Capistrano, California. Their service department diagnosed the clicking noise as originating from both front axles. Both front axles were replaced on October 28, 2025, which initially resolved the problem. However, the identical clicking noise has now returned. As of April 18, 2026, the condition is present again and requires further repair. THIS CONDITION IS NOT SAFE. The vehicle is still under lease with 19 payments remaining. This appears to be a recurring issue with the 2024 Honda Prologue. See NHTSA complaint ID XXX (and related complaints) for numerous similar reports of front axle / CV joint clicking noises on this model.   [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11731947,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/17/2026","dateComplaintFiled":"04/17/2026","vin":"3GPKHURM8RS","components":"STEERING,POWER TRAIN","summary":"Car would not steer in a turn, steering wheel locked up. Was making clicking sound prior to wreck","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11731563,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"04/16/2026","vin":"3GPKHVRJ4RS","components":"UNKNOWN OR OTHER","summary":"Axel or CV joints make loud clicking noise when turning","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11731187,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2025","dateComplaintFiled":"04/14/2026","vin":"3gpkhxrj4rs","components":"SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER","summary":"Subject: Safety Complaint \u2013 2024 Honda Prologue \u2013 Clicking Noise When Turning (Possible CV Axle Defect)  I am submitting a safety complaint regarding my 2024 Honda Prologue Touring due to a persistent clicking noise when turning, which appears to be related to the front axle or CV joint.  Vehicle Information: Year: 2024 Make: Honda Model: Prologue Touring Mileage:10300 VIN: [XXX]   Description of Issue: The vehicle produces a noticeable clicking/popping noise when turning left or right, especially at low speeds such as in parking lots or during tight turns. The noise is consistent and reproducible.  The issue appears to originate from the front axle/drivetrain area and raises concern about potential failure of a critical drivetrain component.  Safety Concern: This defect may indicate premature wear or failure of the CV joint or axle assembly. A failure of this component while driving could result in loss of power to the wheels and create a dangerous driving condition, increasing the risk of an accident.  Dealer Response: I brought the vehicle to an authorized Honda dealership. The dealer acknowledged the issue but stated that no repair or fix is currently available and advised me to contact Honda directly. The issue remains unresolved.  Additional Notes: Based on my research, multiple other owners are experiencing similar issues with the same vehicle, suggesting this may be a widespread defect rather than an isolated incident.  I am requesting that NHTSA investigate this issue as a potential safety defect affecting the 2024 Honda Prologue.  Thank you for your attention to this matter.  [XXX]  [XXX]  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11730716,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2026","dateComplaintFiled":"04/12/2026","vin":"3GPKHVRJ1RS","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"There is a clicking sound coming from what I\u2019m told is the cv joint/axel. It is a loud and more noticeably louder and especially troubling when reversing. Purchased this vehicle less than 3months ago with only 12,000 miles on it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11730572,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2026","dateComplaintFiled":"04/11/2026","vin":"3GPKHXRJ0RS","components":"STEERING,WHEELS,UNKNOWN OR OTHER","summary":"On Feb 7th, notice a Knocking/Clicking noise coming from right wheel when making slight right turn, but not often. Called my dealership and immediately they said they were aware of issue and said it is common in Prologues. But due to the prologue being a GM make and not Honda, they were told they needed to wait till GM comes up with a solution, as well as parts being backordered. A few weeks later, knocking noise got louder and happening more often. Concerned I asked them to take a look at vehicle. I brought it in on March 4th, tech took it for a drive and yes confirmed issue and told me we just needed to wait or callback in a few months. As of today, April 11th, noise is extremely loud & always happens when making right turns, and is continuous through the whole duration of turn. Now we are slowly hearing it on left turns and when reversing.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11730589,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2026","dateComplaintFiled":"04/11/2026","vin":"3GPKHURM8RS","components":"ELECTRICAL SYSTEM","summary":"Both monitors that display speed, amount of charge, basically all vehicle information are not working.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11730383,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2025","dateComplaintFiled":"04/10/2026","vin":"3gpkhvrj8rs","components":"STEERING,SUSPENSION,WHEELS","summary":"axle is deteriorating and make a clicking, vibrating and loud noise when turning or driving","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11729918,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2025","dateComplaintFiled":"04/08/2026","vin":null,"components":"SUSPENSION,ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The contact owns a 2024 Honda Prologue. The contact stated that while reversing, the rear-view camera screen was blank. The contact stated that the battery was not fully charged. Additionally, while making a left turn, there was an abnormal clicking sound coming from the front passenger\u2019s side of the vehicle. The vehicle was taken to the dealer several times. The contact was informed that the front axle needed to be replaced. The contact was advised not to fully charge the battery. The vehicle was not repaired. The contact was informed that the Warranty Department had to approve the request for a loaner vehicle, to allow the repairs to be performed. The contact stated that the request was submitted in December 2025, however the vehicle was still not repaired. The contact received notification of NHTSA Campaign Number: 26V112000 (Back Over Prevention, Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11730002,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2024","dateComplaintFiled":"04/08/2026","vin":null,"components":"UNKNOWN OR OTHER","summary":"To whom it may concern,   I am writing to formally express my profound dissatisfaction and escalating concern regarding a persistent mechanical issue with my Honda vehicle, which remains unresolved despite numerous attempts to secure a repair since its purchase in June 2024.  Upon acquiring my brand-new vehicle in June 2024, I soon detected a distinctive clicking or thumping sound emanating from the steering mechanism whenever the wheel was turned. I promptly brought the vehicle to Lakeland Regal Honda's service department for diagnosis. A service technician conducted an assessment, confirming the audible anomaly, but I was subsequently informed of a parts unavailability and assured that I would be contacted once the necessary components arrived. Regrettably, no such communication was ever received.  The issue persisted unabated throughout 2024, prompting a second visit to Lakeland Regal Honda. During this subsequent appointment, the service department acknowledged the ongoing problem, noting it as a prevalent concern among several customers. I was informed that the component in question, reportedly related to the axle assembly, was currently on backorder and that the dealership was awaiting a factory shipment from Honda. Once again, I was promised a follow-up, a commitment that, unfortunately, was not fulfilled.  The situation has now extended to April 8, 2026, nearly two years since the initial report. Upon contacting Lakeland Regal Honda once more, I was advised that the dealership was no longer authorized to procure the necessary parts for this specific issue and that I should direct my inquiries to Honda corporate services. This directive was particularly frustrating, as I had already undertaken this action previously, only to be informed that the part remained on backorder and that I would be contacted.  On April 8, 2026, I again contacted Honda corporate. A representative recorded my details and assured me the matter would be escalated to a case management .","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11729593,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2026","dateComplaintFiled":"04/07/2026","vin":"3GPKHXRJ9RS","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"On April 5, 2026, I was stopped at a busy intersection waiting to turn left. When I proceeded through the light, the car's sensor suddenly went off and the car braked violently. I thought I had hit something in the road. (I was driving in one pedal mode). There was nothing in the road, and I had not collided with anything. The car just decided to brake because it incorrectly sensed something in my way. I was almost rear ended, and it was very frightening. My safety was at risk as well as the person behind me. I have an appointment with the service department at the dealership to address it. This car has been in for service 5 times in the 18 months I have leased it. I have complained to the dealer multiple times, and they have basically ignored me.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11729347,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"04/06/2026","vin":"3GPKHZRJ5RS","components":"STEERING,POWER TRAIN","summary":"There is a loud clicking sound coming from the front axle(s) while steering around corners. It began within 30 days of taking possession of the new vehicle in mid-April 2025 and has continued to this day, April 6, 2026 with 11k mileage on the car. Furthermore it has become progressively worse, whereby early on the steering had to be near the fully clocked left or right position, now it only has to be about 30% in either direction for the clicking to be audibly and vibrationally noticeable. Two Honda dealerships near Orlando FL have been informed of the issue as well as a case opened (and closed by Honda without my consent) Honda Auto Customer Service. No action has been taken to correct it. I am consistently advised it is a \"known issue\" and that the vehicle is \"safe to drive\". Long story short, Honda is well aware of the issue, but has completely failed to apprise its customer base of any pending solution. They are content to advise us to continue to operate the Prologue and suffer the issue. I've given Honda a year to correct it. I am now concerned to operate the vehicle for fear one or more of the front half shafts is going to come apart at speed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11729238,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2026","dateComplaintFiled":"04/05/2026","vin":"3GPKHVRJ8RS","components":"POWER TRAIN","summary":"The CV axles on my vehicle are making a loud, rhythmic clicking noise, especially when accelerating or turning. This issue has become progressively worse and is now occurring during most driving maneuvers. My primary safety concern is a catastrophic mechanical failure where the axle could break or seize while the vehicle is in motion, leading to a sudden loss of power to the wheels or a potential loss of steering control. This poses a significant risk of a crash on the road.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11729303,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2025","dateComplaintFiled":"04/05/2026","vin":"3GPKHWRM1RS","components":"UNKNOWN OR OTHER","summary":"The axle on the vehicle clicks when turning. Honda offered to replace the part and I took the vehicle in, only to be told that Honda is not fixing this part because it is a known defect with no fix. This was in December 2025. As of this date, no fix has been found.   Additionally, the driver\u2019s side window makes a ton of wind noise when driving over 30mph. Honda failed to find the cause for the issue and could not fix the car after having it for over a week in early 2025.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11729205,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2026","dateComplaintFiled":"04/04/2026","vin":"3GPKHWRM4RS","components":"STEERING","summary":"I am the owner of a 2024 Honda Prologue Touring Sport Utility FWD 2WD. I am reporting a defect involving a clicking/ratcheting noise originating from the front CV joint/drive axle when turning the steering wheel, most notably during left turns and when the steering wheel auto-centers after a turn. The noise is consistent and reproducible. This is not an isolated issue \u2014 Honda itself acknowledged the problem in a December 19, 2025 Tech Line Summary Article applicable to all 2024\u20132026 Prologue vehicles, confirming a \"clicking or ratcheting type noise when turning\" caused by the front drive axles. Hundreds of other Prologue owners have filed identical complaints with the NHTSA. I have not yet had the vehicle repaired as replacement parts have been reported to be on extended backorder at dealerships nationwide, and multiple owners have reported the clicking returning after axle replacement, suggesting the replacement parts share the same defect. I am concerned this defect poses a safety risk, as the clicking has grown more pronounced over time and the integrity of the CV joint/axle directly affects vehicle control during turning. I am requesting that NHTSA investigate this issue and compel Honda to issue a formal recall and supply properly redesigned replacement parts.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11728988,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"04/03/2026","vin":"3GPKHXRJ0RS","components":"SUSPENSION","summary":"Loud clicking or ratcheting sound coming from front suspension (ball joint/control arm/axel) that occurs when taking tight turns, left or right.  Dealership said its not visibly broken after visual inspection, so there is no warranty coverage until Honda issues a formal recall or other directive.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11728853,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2026","dateComplaintFiled":"04/02/2026","vin":"3gpkhzrj2rs","components":"UNKNOWN OR OTHER","summary":"I need NHTSA assisting in resolving safety recall # 26V112, Instrument Panel and Rearview Camera Displays May Fail/FMVSS 101,111,305.  I took my Honda Prologue vehicle to Honda dealer for the recall to be address. The dealer started the update process but failed to complete the update process and is now refusing to continue with the safety recall. The update process is to bring the vehicle operating system to the new and improved version to address failures as reported.   The operating system that has the known failures is version Android 12, released in April of 2024. The new and improved operating system is version Android 14, released in May of 2025. This new and improved version were release to address the known failures. My vehicle is still operating on the same outdated operating version (Android 12) knows to have these failures.  I have been in contact with Honda corporate trying to address this safety recall to no avail. I need assisting in resolving this safety recall as I do not feel safe driving my vehicle on the road. I am requesting a response regarding this matter.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11728936,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"04/02/2026","vin":"3GPKHZRJ7RS","components":"ELECTRICAL SYSTEM","summary":"For the second time in 2 weeks, my car has had a \u201cService High Voltage System\u201d warning. The HVAC failed and car has blown cold air while heat is on.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11728459,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/01/2026","vin":"3GPKHVRJ6RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The onboard navigation and entertainment system, including both the primary dashboard/driver interface and the center console, went fully black for over 1 minute while driving on the highway.   When the screen is blank, no input is available from the vehicle as to speeds, behavior of cruise control, warning systems such as lane control, front rear and side awareness, operator awareness of speed, other vehicle warnings.   Bringing to dealer today.   this is the 2nd time this has occurred. The first time was in December. Vehicle was brought to dealer for software update. Update \u201cbricked\u201d the car, and a new radio module needed to be ordered. This took about 6 weeks. Module installed, software was updated, and this was to have addressed the issue. While records may indicate that the update was not yet performed on the vehicle, it was fully updated and the vehicle (according to the dealer) is fully up to date and the recall for it has been addressed with the software update. However, the update did not address the issue.  No other inspections have occurred to date. No other symptoms or warning lights.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11728535,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2026","dateComplaintFiled":"04/01/2026","vin":"3GPKHVRJ2RS","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"High voltage system error has flagged and been fixed multiple times starting in early January of 2026. Car randomly warns and breaks in the middle of the road because it sensed something that wasn\u2019t there. Luckily no wrecks have occurred. Both CV joints have a loud clicking noise that the Honda dealerships knows about but has no fix for. I currently have an appointment for the dealership to look at my brake and high voltage system again.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11728542,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"04/01/2026","vin":"3GPKHZRJ1RS","components":"STEERING","summary":"Clicking noise while operating vehicle AND turning steering wheel to the left. Concerns of axle failing/braking while turning or sudden stop if ever encounter a situation when I need to slam on the brakes.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11728568,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2026","dateComplaintFiled":"04/01/2026","vin":"3GPKHWRM3RS","components":"STEERING,UNKNOWN OR OTHER","summary":"When Turning to right and left there is rattling sounds mostly on slow turn. I brought to Honda dealership drive test it with their Tech. They said might be drive shaft or CV joints. But they did not fixed because they did see loose or bad since the car is new parts may not be available. yet they told I can still drive it . They said will report it and let the Honda motor company what to do on this issue they will me when they get response from the manufacturer. Today the rattling noise gradually increase. My concern is might worse or all a sudden will brake. Thank you for your time in reading my report. Best, 2024 Honda prologue Owner.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11728630,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"04/01/2026","vin":"3GPKHZRJ6RS","components":"SUSPENSION","summary":"The CV joints are making a clicking noise now every time I turn and I\u2019m starting to notice that there is some sticking when that happens. It would be available for inspection on request. Yes the dealer acknowledged the failure, but says the parts to fix it our back ordered and so has told me twice to just bring the car back at a later date.  There are no warning lamps.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11727198,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2026","dateComplaintFiled":"03/26/2026","vin":"3GPKHVRJ2RS","components":"SUSPENSION,POWER TRAIN","summary":"The contact owns a 2024 Honda Prologue. The contact stated that while driving at various speeds, the vehicle made an abnormal clicking sound. The vehicle was taken to the dealer, where it was test-driven, and the dealer confirmed that the vehicle made an abnormal clicking sound while turning. The contact was informed that it was a common failure; however, no diagnostic information was provided. The dealer informed the contact that the repair was pending approval. The contact stated that the vehicle was covered under warranty. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 51,064.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11726998,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2025","dateComplaintFiled":"03/25/2026","vin":" 3GPKHURM3R","components":"SUSPENSION","summary":"When turning the suspension does a clinking noise or sound. Very noticeable when fully turning to the right or left. Very concerning.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11726755,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2025","dateComplaintFiled":"03/24/2026","vin":"3GPKHZRJ5RS","components":"SUSPENSION,POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"My vehicle constantly receives an error message while driving stating, \"SERVICE HIGH VOLTAGE SYSTEM\" and \"REDUCED ACCELERATION DRIVE WITH CARE.\"  Error symbols appear on the dashboard that show an orange turtle, a red battery with a big exclamation point through it and and a red car outline with a big exclamation point going through the middle of it.  When this happens, the vehicle acceleration is significantly reduced and the regenerative braking or \"one-pedal\" feature automatically becomes disabled.  If you're relying on that system to brake, it will not do so when you need it to and you have to manually press the brake to slow and stop the vehicle.  This error clears after a few days of driving but never fails to return. The dealer said they found nothing wrong when I brought it in (when the error wasn't being displayed, of course) but it went back today with the error displayed so they could witness it for themselves.  Separately, the vehicle makes an incredibly loud knocking noise when accelerating with the wheel turned.  It appears this is coming from the CV joints.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11726786,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2024","dateComplaintFiled":"03/24/2026","vin":"3GPKHWRM0RS","components":"POWER TRAIN","summary":"When driving vehicle and making left or right turns clicking and knocking noises can be heard and felt. It is consistent with both wide and tight turns. Not intermittent. No outside factors causing noises. Concern was validated by finding Honda forums detailing other owners having the same issue. Some owners have had axle and cv joint engineering problems stated to be the case by Honda and have had replacement parts installed when they can be acquired in a timely manner. Others like myself cannot get a dealership to recognize the issue upon inspection so no action can be taken. There are no warning lights or messages displayed. Honda states publicly that this is not a safety hazard but it could result in sudden failure of those parts which would prove to be a dangerous safety hazard. Vehicle would be made available for inspection upon request. Only Honda has inspected for this issue at this time. No independent repair shop, insurance or law enforcement.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11726261,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"03/23/2026","vin":"3gpkhwrm5rs","components":"SUSPENSION","summary":"I brought in my car for a software udpate recall this past Saturday 21MAR26. I also mentioned that at low speeds and turning the wheel I can hear a clicking sound from the front axel.  The software recall was addressed but the dealership mentioned that that there is a known issue with front axle CV joints but at this time the car is still driveable.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11726135,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"03/22/2026","vin":"3GPKHURM5RS","components":"UNKNOWN OR OTHER","summary":"The suspected failure involves the front axle/CV (constant velocity) joint assembly, part of the drivetrain system that transfers power from the motor to the wheels while allowing steering movement. The vehicle produces a repetitive clicking/clunking noise during turns, particularly under light acceleration from a stop. This symptom is consistent with a failing outer CV joint or axle shaft component.  The vehicle and all components are still installed and available for inspection upon request.A failing CV joint or axle can lead to loss of drive to a wheel, joint separation, or sudden drivetrain failure, especially during turning or acceleration. This creates a risk of loss of vehicle control, particularly when entering traffic, turning at intersections, or maneuvering at low speeds in populated areas. The clicking occurs during normal driving conditions, indicating a potential mechanical integrity issue that could worsen without warning. If the joint fails completely, it could result in sudden immobilization in traffic or inability to control vehicle movement safely. The vehicle has been presented to only the dealer, and they initially replaced but the problem persists.  They do not have an answer other than when I presented bc my tires were showing serious wear, they refused to replace and said it was not connected to CV joint problem. No warning lamps or messages have appeared.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11726215,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2026","dateComplaintFiled":"03/22/2026","vin":"3GPKHZRJ3RS","components":"POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE","summary":"The vehicle experienced multiple serious issues affecting safety and reliability. The 12V battery failed, leaving the vehicle unable to start. In addition, there is a persistent abnormal ratcheting or grinding noise when turning, indicating a possible drivetrain or steering-related defect. An interior component near the rearview mirror also detached while driving, creating a distraction and safety concern.  The vehicle was taken to the dealership for repair on February 21, 2026 and has remained out of service for over 30 days with no confirmed repair completion date. There have been communication issues with the dealership, including lack of documentation and inconsistent updates regarding the status of the vehicle.  Due to the extended downtime, unresolved defects, and safety concerns, the vehicle is unreliable and unusable for its intended purpose.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11725994,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2026","dateComplaintFiled":"03/21/2026","vin":"3GPKHZRJ8RS","components":"SUSPENSION","summary":"My front end suspension started making a popping noise. I took it to my local Honda dealer and they said it was a known issue but we don\u2019t have any directive to fix or replace any parts yet. They also said that it\u2019s safe to drive with this condition. I disagree, and expect a recall to be tied to my vin number and many others to force Honda and GM to get it resolved asap before our warranties are up.   What has happened to our civil rights? Our lemon law?  What if our front end gives away while driving at highway speeds?","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11726010,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2026","dateComplaintFiled":"03/21/2026","vin":"3gpkhxrjxrs","components":"STEERING,SUSPENSION,FUEL/PROPULSION SYSTEM","summary":"Loud clicking from both sides of the front CV joint.    Dealer says there is nothing they can do but know of the problem.   Says not to drive it as much.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11725949,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"03/20/2026","vin":"3GPKHZRJ3RS","components":"STEERING","summary":"Noise coming from the CV axles when the steering wheel is turned either left or right.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11725721,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"03/19/2026","vin":"3GPKHWRM0RS","components":"SUSPENSION","summary":"CV Joints making loud clicking noise. Dealer says Honda will not fix.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11725193,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2025","dateComplaintFiled":"03/18/2026","vin":"3GPKHXRJXRS","components":"STEERING,SUSPENSION","summary":"Both CV axles are making cliking noises and popping sounds honda refuses to make repairs","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11725210,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2026","dateComplaintFiled":"03/18/2026","vin":"3GPKHXRJ2RS","components":"STEERING,SUSPENSION,WHEELS","summary":"The front wheel axle makes a clicking noise when turning either left or right. Vehicle has about 10 K miles on it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11725394,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2026","dateComplaintFiled":"03/18/2026","vin":"3GPKHXRJ3RS","components":"STEERING","summary":"The front axel makes a terrible clicking or clunking sound when turning. This seems to be a common problem with these cars and my concern it the axel will break or wear down to the point of failure.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11725072,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2026","dateComplaintFiled":"03/17/2026","vin":"3GPKHXRJ5RS","components":"POWER TRAIN","summary":"Front axles/CV Joints make a crunching noise at low speeds when turning left or right. 2024 Honda Prologue with less than 5,500 miles on it. I'm afraid this may become a safety issue the more I drive the vehicle. I have not had the vehicle inspected yet at a dealer or otherwise, but I've noticed this issue reported in multiple Honda Prologue forums. There are no warning lights, but the noise coming from both wheel wells is consistant and noticeable.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11725096,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2026","dateComplaintFiled":"03/17/2026","vin":"3GPKHXRJ5RS","components":"FORWARD COLLISION AVOIDANCE","summary":"Direct cause - Unknown.  What I do know however was that the automatic emergency break system on my vehicle was activated, causing the vehicle to stop in the middle of driving. This resulted in the vehicle behind me hitting my car.   Prior to the incident occurring, no warning indicators (lamps, messages, etc.) came from the dashboard. The vehicle just stopped.   Immediately after this accident occurred. I turned off the forward collision safety feature, as I was scared of the issue (vehicle stopping) repeating itself.    To date, my vehicle has not been repaired or my insurance agency contacted, as I do not believe I should be held responsible for the cost of this repair.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11724517,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2002","dateComplaintFiled":"03/16/2026","vin":"3GPKHXRJ4RS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"The front axles in my 2024 Honda prologue touring model four-wheel drive I have been clicking and making noises even before 1,000 miles. I have spoken to the dealer several times and Honda as well two times. I do not know if this is dangerous but it seems dangerous to me. I am used to driving older vehicles that I maintain to almost new standards. I am honestly more nervous about driving this car at highway speeds than my 2006 BMW 330 I with 155,000 mi. I have been told that there is no fix for the situation at this point. I purchased a Honda the second brand new one in one year believing this was a great company that would stand by their product. My other vehicle is a 2024 Honda CRV touring model hybrid. I completely love this vehicle. I am now believing that they are not such a great company and they have made a mistake with this vehicle. I realize that this is not made by Honda but it is sold by Honda and they should not be so negligent in dealing with these issues. It is all over the internet that this car has problems and it seems that no one is dealing with it. Can you please help! Thank you for your help in this matter. [XXX]  [XXX]   [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11724496,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2025","dateComplaintFiled":"03/15/2026","vin":"3GPKHWRM5RS","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"The issues I am experiencing for approximately the past five to six months include:-  Forward Collision System showing the message \u201cForward Collision System Unavailable.\u201d  Adaptive Cruise Control displaying \u201cAdaptive Cruise Temporarily Unavailable.\u201d  Rear parking safety system applying sudden braking even when there is no pedestrian, vehicle, or object nearby. Even when the system is set to \u201cAlert Only,\u201d the vehicle still applies the brake unexpectedly.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11724308,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2025","dateComplaintFiled":"03/14/2026","vin":"3GPKHWRM5RS","components":"POWER TRAIN","summary":"The vehicle produces a ratcheting / clicking sound from the front axle area when turning the steering wheel, especially during low-speed turns such as pulling out of a parking space or making sharp turns.  The sound appears to originate from the front drive axle or CV joint area. The noise is repetitive and occurs when the vehicle is under light acceleration while the wheels are turned.  This problem has been widely reported by other Honda Prologue owners and appears related to defective front drive axles or CV joints. There are reports and a current lawsuit alleging that the 2024\u20132026 Honda Prologue vehicles have axle defects causing clicking or ratcheting noises when turning.  I am concerned that the drivetrain component may fail prematurely and potentially affect steering or vehicle control. Because this involves the axle and drivetrain, it may represent a safety risk if the component degrades or fails while the vehicle is in motion.  I am submitting this complaint so the issue can be investigated for potential safety defects affecting Honda Prologue vehicles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11724046,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2026","dateComplaintFiled":"03/13/2026","vin":"3GPKHVRJ4RS","components":"SUSPENSION,POWER TRAIN","summary":"A loud clicking and popping sound while turning the car at low speeds, attributed most likely to the CV joint. The sound is happening more and more frequently.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11724227,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"03/13/2026","vin":"3GPKHZRJ1RS","components":"POWER TRAIN","summary":"Beginning at 9000 miles, clicking began when taking right and left turns. I have had 8 axle replacements and still the issue is not repaired.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723756,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2026","dateComplaintFiled":"03/12/2026","vin":"3GPKHXRJ3RS","components":"STEERING","summary":"Often at times when turning, I hear a clicking noise. Was informed it could be CV joints. Went to Honda and was told they can't do nothing about it at this time.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723897,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"03/12/2026","vin":"3GPKHWRM4RS","components":"STEERING,WHEELS","summary":"Axle noise from both sides while turning, noise is very loud as if it is going to break. Unsafe to drive.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723969,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2025","dateComplaintFiled":"03/12/2026","vin":"3GPKHXRJ4RS","components":"POWER TRAIN","summary":"My 2024 Honda Prologue produces a rhythmic clicking and rattling noise from the front axle area whenever I make low\u2011speed left or right turns. The sound is tied to wheel rotation and is most noticeable during sharper turns such as entering or exiting a parking space. The noise is reproducible on every drive and began early in the vehicle\u2019s life. It appears consistent with the widely reported front CV joint/axle defect affecting other Prologue owners, many of whom describe the same clicking or ratcheting noise during turns. Honda has issued internal guidance acknowledging this symptom and advising dealers that the issue is under investigation. Because this involves the front drive axle/CV joint assembly, there is concern about premature wear or potential failure of a critical steering and drivetrain component, which could pose a safety risk if the condition worsens. Same Incident (0):  Candidate Same Incidents (0): VIN MISMATCH relateRelate *C","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723528,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"03/11/2026","vin":"3GPKHXRJ5RS","components":"POWER TRAIN","summary":"My vehicle began producing loud clicking and popping noises from the front drivetrain during low-speed turns and acceleration around October 2025 at approximately 8,000 miles. I brought the vehicle to a Honda dealership for inspection, where the service department confirmed that both front CV axles were defective and recommended replacement. The replacement parts were initially backordered but have since arrived at the dealership. However, Honda has informed the dealer that the company is currently investigating this issue and does not consider it a safety concern at this time, and dealers have been instructed not to replace the axles unless there is obvious physical damage. As a result, the dealership has not repaired the vehicle despite diagnosing both axles as defective. I am concerned that premature failure of both front axles could lead to drivetrain malfunction or loss of power to the wheels while driving.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723579,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2025","dateComplaintFiled":"03/11/2026","vin":"3GPKHXRJ9RS","components":"SUSPENSION","summary":"Hello I buy the need hona prologue and from the first month the axles started making noise I tried to go to Honda dealer they say we don\u2019t have no fix for this until now it\u2019s almost 1 year they are giving me the same answer I am soo scared to drive the car because the sounds is getting more nd more  I also attached the service reports with it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723704,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"03/11/2026","vin":"3GPKHURM8RS","components":"STEERING,POWER TRAIN","summary":"The cv axle makes a very loud clicking noise when turning and is actively getting worse. Honda has done nothing to ensure my safety in this car and I with experience in vehicles know the cars cv components are due to fail at some point.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723235,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"03/10/2026","vin":"3GPKHZRJ0RS","components":"UNKNOWN OR OTHER","summary":"I have a 2024 Honda Prologue that has 8000 miles.  When making left turns, the car has made   very loud and clicking noises from the front axles that are very disturbing and startled me while driving.  It occurred again. I am taking the car to the dealer for inspection. But it has been confirmed by the dealer that there is an axle problem and they have not been able to get the right part to repair/replace. There were no warning issues prior to the incident. My passengers and I were jarred by the loud noise but we were all seatbelted.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723314,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2026","dateComplaintFiled":"03/10/2026","vin":"3GPKHZRJ1RS","components":"STEERING,WHEELS","summary":"When turning left or right, the vehicle produces a distinct clicking sound from the front drivetrain or steering area. This issue was first noticed on January 22, 2025 and has continued to occur since that time. I have reported the problem to the dealership on multiple occasions; however, the concern is no longer being documented on my service receipts despite my attempts to have it addressed. The persistent clicking noise raises concern about a possible defect involving the axle, CV joint, steering components, or the electric drivetrain system. If a related component were to fail while the vehicle is in motion, it could result in loss of propulsion, steering impairment, or sudden mechanical failure during a turn, increasing the risk of a crash. The dealership has indicated that the manufacturer is aware of the issue but has not yet provided a repair remedy or guidance to the service center, leaving the vehicle operating with a potentially unresolved mechanical defect.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11722977,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2026","dateComplaintFiled":"03/09/2026","vin":"3GPKHVRJ6RS","components":"STEERING","summary":"driver's side front CV joint clicking when car accelerates from a stop while the wheel is turned, such as when pulling out of a driveway. Apparently this is a commonly known issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723009,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"03/09/2026","vin":"3GPKHZRJ8RS","components":"SUSPENSION","summary":"CV joints/axles make a loud clicking sound when I turn the vehicle hard left or hard right. This issue appeared in late December 2025 when the vehicle had less than 5,000 miles. This issue has been inspected and confirmed by the dealer.  There are no warning messages when this occurs. I brought the vehicle back to the dealer after waiting a few weeks for the new parts to arrive, but I was turned away because they said they had received parts that still had the defect. I called today for an update, and they said there is no ETA for the updated CV joints.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723042,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2026","dateComplaintFiled":"03/09/2026","vin":"3GPKHZRJ8RS","components":"UNKNOWN OR OTHER","summary":"Today, my Honda dealer said they will not perform the update needed for Manufacturer Recall Number XNK and NHTSA Recall Number 26V-112 because it failed on another vehicle last week. They have no ETA.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11723146,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2025","dateComplaintFiled":"03/09/2026","vin":"3GPKHVRJ5RS","components":"POWER TRAIN","summary":"I have a 2024 Honda Prologue EX AWD, leased new, with approximately 16,000 miles. At approximately 13,000 miles, I started to hear clicking/cracking from the front of the car while turning under either acceleration or braking. I soon learned that this was a common issue with the Prologue's front axles. I had my local dealer inspect it in November 2025, and they heard the noise. However, I was told that Honda had instructed its dealers not to replace any defective axles until a suitable replacement part was developed. The service manager advised me that this was not a safety issue. I disagree with this assessment. As the axles are a critical component, I feel my safety is at risk when driving this car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11722623,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2026","dateComplaintFiled":"03/06/2026","vin":"3GPKHZRJ9RS","components":"STEERING","summary":"The issue appears to involve the steering, front axle or front drivetrain assembly. When turning the steering wheel, particularly at low speeds such as during parking maneuvers or tight turns, there is a distinct clicking or popping sound coming from the front axle area both left and right side The noise is mechanical in nature and occurs repeatedly when the steering angle increases. This behavior suggests a possible issue with the front axle shaft, (CV) joint, or related drivetrain components. The vehicle is available for inspection upon request.   A clicking or popping sound from the front axle during turning can be an early indicator of drivetrain component wear or failure, particularly involving CV joints or axle shafts. If a front axle or joint were to fail while the vehicle is in motion, it could result in sudden loss of propulsion to the wheel or compromised control during turning. Because this noise occurs during routine driving maneuvers, it raises concern that a critical drivetrain component may be prematurely failing. A failure during a turn, intersection maneuver, or while entering traffic could create a hazardous situation for the driver and surrounding vehicles. I\u2019m concerned because I had a similar issue with a 1994 Honda Accord; the CV boots were bad and there was a risk (I was told) that the front suspension could collapse while driving especially on highway.  The condition is easily reproducible during low-speed turning and parking maneuvers and occurs consistently when the steering wheel is turned to moderate or higher angles. At this time the vehicle has not yet undergone a full diagnostic evaluation by a dealer, but the symptom is repeatable under normal driving conditions.  It was noted on test drive upon purchase.  Salesperson dismissed it was part of \u201cregenerative braking.\u201d  It did undergo multipoint inspection as part of CPO process prior to purchase.  It was \"cleared\" for CPO and purchase.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11722626,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"03/06/2026","vin":"3GPKHXRJXRS","components":"SUSPENSION","summary":"At slower speeds and tight turning, there is a clacking sound that occurs. I went to the dealer, and they say it is a known issue, but that Honda doesn't have a fix for it yet and didn't say whether they would fix it or not.  I read this has something to do with CV joints and axle, and that is concerning that it could become a safety concern.  I have read many people are complaining about it.  I am hoping by submitting my complaint, you will force a recall to have Honda correct the design issue and take the corrective action.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11722248,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2025","dateComplaintFiled":"03/05/2026","vin":"3gpkhvrj4rs","components":"STEERING,POWER TRAIN","summary":"Loud clunking noise from front end when turning right or left and accelerating from a stop or slow speed.  I\u2019ve been told by dealer that this is from defective front CV axles.  I\u2019ve also been told that this could be a safety issue if the component fails completely.  Both General Motors and Honda are aware of the issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11722309,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2025","dateComplaintFiled":"03/05/2026","vin":"3GPKHXRJ4RS","components":"SUSPENSION","summary":"Loud clicking noise/knocking when I turn left or right.  I first notified Honda service on 9/24/25.  I was told I would need a new axle but the part was backordered nationwide.  The noise seems to be getting worse with small vibrations when turning.  I called the same dealership service today 3/5/26 and was told Honda corporate release guidance two weeks ago that this is not a safety issue and that they would not cover a new axle unless it was part of a recall.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11721946,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2025","dateComplaintFiled":"03/04/2026","vin":"3GPKHZRJ6RS","components":"SUSPENSION","summary":"When driving my Honda 2024 Prologue there is a loud, persistent, clunking or popping sound whenever I turn.  The dealership says it's related to the axle and/or the ball joint and there is no fix, neither is there a recall, so there is nothing they can, or will, do.  This cannot be safe.  When I'm driving at freeway speeds and go to turn into another lane to hear this clunking sound is very unnerving.  Looking on line I know I am not the only one with this issue - there are many, many other car owners citing the same concern.  Please issue a recall or safety warning so that Honda will address this issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11721697,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2025","dateComplaintFiled":"03/03/2026","vin":"3GPKHZRJ3RS","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Broken/Clicking CV joints. This could lead to all loss of power transfer to the wheels, causing a sudden and unexpected stop to the vehicle while driving. Honda is aware of this defect, but has no permanent fix. This is confirmed by multiple Honda Service Centers.  High Voltage Warning. Loss of heat, car will not charge, car shuts down/becomes undrivable, or enters \"limp mode.\" This is an extreme safety issue. The car loses the ability to properly cool the main battery. This could result in thermal runaway (a rapid, uncontrollable, and self-sustaining increase in battery cell temperature), resulting in a fire that is difficult to extinguish, burns extremely hot, may reignite hours or days after the initial incident, and/or result in explosion. This is confirmed by multiple Honda Dealerships. The warning has occurred multiple times, even after multiple repair attempts.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11721844,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2025","dateComplaintFiled":"03/03/2026","vin":"3GPKHWRM2RS","components":"STEERING,SUSPENSION","summary":"2024 Prologue has a knocking sounds when turning left and right. It has only gotten worse. Honda has provided no solution and there are no parts available at Service Centers as confirmed by a Service Adviser in Escondido, CA. Honda is aware I feel unsafe driving this vehicle and made no attempt to remedy the situation.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11721560,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2026","dateComplaintFiled":"03/02/2026","vin":"3GPKHWRM1RS","components":"POWER TRAIN","summary":"The CV joints is failing.  The first time Honda replaced the drive shaft.  There is a new failing CV joint.  Honda will not replace it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11721309,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"03/01/2026","vin":"3GPKHVRJ8RS","components":"STEERING,POWER TRAIN","summary":"When turning left (only) and accelerating, there is a distinct \"clicking\" noise and shudder coming from the front left undercarriage.  It can be felt through the steering wheel.  I believe it is coming from the CV joint and could lead to failure of that link and loss of steering control.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11721156,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2026","dateComplaintFiled":"02/28/2026","vin":"3gpkhzrj2rs","components":"SUSPENSION,POWER TRAIN","summary":"The left front CV joint or drive axel is starting to fail.  There is a clicking/popping noise when accelerating from a sharp turn.  The noise is getting worse as I drive the car and will probably lead to premature failure of the CV joint/drive axel which is a huge safety risk since it may cause loss of acceleration and/or loss of steering.  The problem was confirmed by Sons Honda of McDonough, GA. Honda has issued a \"Tech Line Summary Article\"  on December 19, 2025, for the problem.  Here are the details: The problem affects all trims of the 2024 - 2026 Honda Prologue.  SYMPTOM: Customers may complain of a clicking or ratcheting type noise when turning. DIAGNOSIS: If you verify the noise and isolate it to the drive axles, inspect for any damage and repair as necessary.  If you do not find any damage, do not attempt any repairs.  TEMPORARY SOLUTION: Advise the customer that the clicking noise will not impact normal driving and the symptom is currently being investigated.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11721202,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2025","dateComplaintFiled":"02/28/2026","vin":"3GPKHZRJ5RS","components":"SUSPENSION","summary":"The car is clicking and clunking whenever a turn is made.  Honda said they can\u2019t fix the issue because they don\u2019t see any visible damage to the CV joint or lower control arm at this time.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11720937,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2025","dateComplaintFiled":"02/27/2026","vin":"3GPKHXRJ6RS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"Clinking Noise When Turning","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11720939,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2026","dateComplaintFiled":"02/27/2026","vin":"3GPKHXRJ5RS","components":"POWER TRAIN","summary":"clicking from left front wheel when turning left at low speed unpon first use of day","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11720590,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2025","dateComplaintFiled":"02/26/2026","vin":"3GPKHVRJ6RS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"Turning left or right, the cv axle clicks as if it\u2019s going to crack in half. It\u2019s been happening for months now. I\u2019m scared to drive the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719779,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2026","dateComplaintFiled":"02/23/2026","vin":"3GPKHZRJ4RS","components":"POWER TRAIN","summary":"2024 Honda Prologue Elite AWD experiences severe drivetrain shudder, banging, and lurching when turning at or near full steering lock at low speeds (e.g., parking lots, U-turns, three-point turns). Severity increases significantly in cold ambient temperatures (below approximately 32\u00b0F).   The front axle feels as though it is binding and releasing repeatedly, causing the entire vehicle to lurch violently. The condition is present from cold start and does not fully resolve even after the drivetrain warms up after several minutes of driving.  The vehicle has been to an authorized Honda dealer three times in approximately one month for this same condition, all under warranty, between approximately 7,660\u20137,675 miles:  Visit 1: Dealer verified failed outer CV joint on left front half shaft. Left front half shaft assembly replaced.  Visit 2: Right front half shaft outer CV joint diagnosed as failing. Right front half shaft assembly replaced.  Visit 3: Binding and lurching returned in both directions. Both left and right front half shaft assemblies replaced again. Vehicle held approximately two weeks waiting for parts.  In total, four front half shaft assemblies have been replaced across three warranty repairs using the same GM part number. The condition returned immediately upon picking up the vehicle after the third repair. While severity is somewhat reduced, the shudder, binding, and lurching during turning persists.  This is not a minor clicking noise as some owners have reported \u2014 the vehicle lurches and bangs enough to affect steering control.   During a test drive, the foreman acknowledged this was clearly a safety issue.  The violent lurching during low-speed turns reduces driver control and steering predictability in parking lots, intersections, and residential areas where pedestrians are present. The abrupt jolting could cause a driver to instinctively brake or overcorrect.   No warning lamps or DTCs were present during any failure. Symptoms are purely mechanical.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719897,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2026","dateComplaintFiled":"02/23/2026","vin":"3GPKHWRM5RS","components":"POWER TRAIN","summary":"When turning sharply right and left a knocking sound occurs when accelerating. I have reproduced the sound multiple times.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11720014,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2025","dateComplaintFiled":"02/23/2026","vin":"3GPKHXRJ0RS","components":"STEERING,SUSPENSION,WHEELS","summary":"Major amount of \"Clicking/Clacking\" when Turning . . . has progressively gotten worse over the past year until a few months ago when it \"Became More Consistant\" ==> Took vehicle to Avalon Honda to properly diagnose and record with the Manufacturer's, eg., Honda/GM","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719669,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2026","dateComplaintFiled":"02/22/2026","vin":"3GPKHZRJ0RS","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"The front axle makes a grinding and click sound whenever you're turning. Dealership replaced the part but then the new one just broke as well. Now Honda is refusing to replace again as they supposedly work on a fix that has been well over a year in the making now.   Separate problem with the adaptive cruise control. It randomly slams on the brakes on the highway. Dealership agreed they experienced it but nothing they could do and I would just have to wait for a software update and hope it fixes the problem.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719689,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"02/22/2026","vin":"3GPKHZRJ9RS","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"The car makes a ticking noise when turning the wheel.  It originally only happened when making left turns but recently it has started making the noise when making right turns as well.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719721,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2026","dateComplaintFiled":"02/22/2026","vin":"3GPKHVRJXRS","components":"UNKNOWN OR OTHER","summary":"Vehicle Information  Year: 2024  Make: Honda  Model: Prologue  Purchase Date: February 10, 2025  Mileage at Time of Issue: Approximately 40,654 miles  Date Problem Occurred: February 19, 2026  Complaint Description: I purchased a brand-new 2024 Honda Prologue on February 10, 2025. On February 19, 2026, I received a warning message on the dashboard that stated \u201cService High Voltage System.\u201d At the time the warning appeared, the vehicle had approximately 40,654 miles on the odometer.  This warning concerns me because the high-voltage system is a critical component of the vehicle\u2019s electric power train. A malfunction in this system could potentially affect the vehicle\u2019s ability to operate safely, charge properly, or maintain normal performance. Since this is an electric vehicle, any issue with the high-voltage system could create a safety risk, especially if the vehicle were to lose power or fail while driving.  I am submitting this complaint so the issue can be documented and investigated in case other 2024 Honda Prologue vehicles experience the same problem. At the time of submitting this report, I am not aware of a recall addressing this issue.  I will be taking the vehicle to a Honda dealership for inspection and will keep records of any diagnosis, warning codes, or repairs related to this problem.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719726,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2026","dateComplaintFiled":"02/22/2026","vin":"3GPKHWRM4RS","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On 2/19/2026 I    was taking an freeway exit ramp from I 15 south to Carrol Carrol canyon and I stepped on the brake but the car did not slow (my perception was it was speeding up), the vehicle collision warning did not sound and the vehicle did not emergency brake, therefore I hit a stopped vehicle at a stoplight. The air bags did not deploy.  Attached pictures: Left side is the vehicle was rear ended. Right side is the Honda Prologue","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719582,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"02/21/2026","vin":"3GPKHWRM5RS","components":"POWER TRAIN","summary":"Loud clicking, metal on metal grinding noises at the front (both) wheel axle when making a right or left turn.  Noise started around 7500 miles on and off. Now at around 9k miles the metal on metal grinding noise is getting louder and more frequent. Every time when the car is stopped and then accelerate to a turn (right and left) or during a U turn is when the noise is the loudest. Every time the steering wheel makes a full turn the noise is louder. I was told by a local dealership that Honda does not have an explanation. Honda has stopped replacing/fixing the issue unless the parts are showing damaged. It sounds like they are not proactively doing anything about it until someone gets hurt or something goes wrong and that is concerning.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719597,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"02/21/2026","vin":"3GPKHZRJ4RS","components":"EXTERIOR LIGHTING,STRUCTURE","summary":"My 2024 Honda Prologue sat in my driveway, during winter temps, for a few days, and when I walked around the car I noticed that the right rear tail light was completely cracked/busted. Upon closer evaluation, I also noticed that the left side started showing signs of cracking as well. The cracking started from the inside of the light, as you can't feel the crack on the outside surface, on the left side.  There was no other damage anywhere else on the vehicle or in the surrounding area. The tail lights appeared to have busted/cracked on their own in the cold temperatures.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719664,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2026","dateComplaintFiled":"02/21/2026","vin":"3GPKHXRJXRS","components":"SUSPENSION,POWER TRAIN","summary":"Axels make a clicking noise when making a sharp turn from a stop. Axel failure can lead to catastrophic accident. Dealer inspected and confirmed noise. Dealer advised that Honda is refusing to replace the axel under warranty with the current available part. the noise is evidence of parts of the axel assembly making contact when they are not supposed to which will inevitably lead to failure which makes this a serious safety issue. Honda is supposedly aware of the issue and is working on a fix. This has been a known failure issue since the car was released. Honda has had more than enough time to fix it. It's failure to so so on such a critical part is inexcusable.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719457,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2025","dateComplaintFiled":"02/20/2026","vin":"3GPKHZRJ0RS","components":"STEERING","summary":"The issue appears to involve the steering and/or front drivetrain system. When making any U-turn, particularly at low speeds with the steering wheel turned to full lock, a distinct clicking sound is heard from the front of the vehicle. The sound occurs consistently during tight turning maneuvers.Because U-turns are often performed in intersections or busy roadways, any unexpected mechanical failure could put me, my passengers, and nearby drivers or pedestrians at risk. The vehicle has not been inspected by the manufacturer or any other entity. No warning lamps/ messages or other symptoms of the problem prior to the start of this issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719524,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2026","dateComplaintFiled":"02/20/2026","vin":"3gpkhxrj9rs","components":"STEERING","summary":"Clicking in both right and left axle CV joint when making sharp turns at low speed.   Honda tech states: No visible damage, will not fix. Safe to drive","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11718809,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2026","dateComplaintFiled":"02/18/2026","vin":"3GPKHXRJ2RS","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"Service Stabiltrak came up. ABS, All wheel drive, one pedal driving, acceleration it's reduced, traction control is off .  Car is not safe to drive because acceleration and braking has been greatly compromised.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11718298,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2026","dateComplaintFiled":"02/16/2026","vin":"3GPKHXRJ8RS","components":"SUSPENSION,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Clicking noises when turning. Dealership no longer fixing (fixed passenger side, driver side still unrepaired). Front end collision breaking happening at random, causing unsafe breaking in the middle of the road. Also frequently happening when releasing break at stop light, narrowly avoiding multiple rear end collisions due to breaks being slammed on by vehicle collision system. Now with high voltage battery failure message, blowing cold air out of hvac system and performing at reduced acceleration.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11718341,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2025","dateComplaintFiled":"02/16/2026","vin":"3GPKHVRJ5RS","components":"STEERING","summary":"cv problem clicking sound every time I turn with low speed .","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11717743,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"02/13/2026","vin":"3gpkhxrj7rs","components":"VEHICLE SPEED CONTROL","summary":"According to my research the part that has failed in the CV joint for my right front wheel.  This was made evident to me by an occasional clicking noise when I turn and accelerate.  The part is not available for inspection.  So far, it has not put myself or others at risk.  The problem has not been confirmed by a dealer.  Neither the vehicle nor the component has been inspected by those you listed above.  There have been no warnings or other symptoms before the CV joint failed and the clicking noise began.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11717745,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"02/13/2026","vin":"3gpkhxrj7rs","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"On multiple occasions the alert for either the forward or rear collision warning system will sound with nothing either in front of or behind the vehicle.  In these cases, the car automatically braked and brought the car to a stop in the middle of my driving.  The component is not available for inspection.  This puts myself and others at risk by completely overriding my ability to control the vehicle until I am able to put the car back in gear and begin moving again.  It completely immobilizes the car for several seconds.  It is also a safety hazard because I have been forced to turn off the automatic braking for both the front and rear collision warning systems.  This problem has not been confirmed by the dealer, nor have any of the parts been inspected by those listed above.  There were no warnings or messages before the problem began.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11717592,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2026","dateComplaintFiled":"02/12/2026","vin":"3GPKHVRJ3RS","components":"ELECTRICAL SYSTEM","summary":"This vehicle is experiencing constant malfunctions with the infotainment system.  It constantly flickers, freezes, and blacks out completely during normal driving conditions.  This is prohibiting use of features controlled by the unit including charge settings and rear camera use.  This has been a constant issue with this car and has been checked by Honda Henderson multiple times and all attempts have failed to resolve.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11717176,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"02/11/2026","vin":"3GPKHZRJ1Rs","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"Cv joints clicking when turning right or left. Dealer said it was normal.  Battery not charging at superchargers after long distance travel on hwy.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11717226,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2025","dateComplaintFiled":"02/11/2026","vin":"3GPKHURM3RS","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"I am submitting this complaint regarding a recurring safety defect in my 2024 Honda Prologue (VIN: [XXX] ), serviced at AutoNation Honda Chandler in Chandler, Arizona. Most recent service reference: Invoice #XXX.  The vehicle has experienced a repeated knocking noise coming from the right front wheel area, particularly when turning right or left at low speeds with the steering wheel fully turned. The dealership diagnosed the issue as a failure of the front wheel drive half shaft (outboard passenger axle) and replaced the component.  This same part has now failed three times.  Despite multiple repairs and part replacements, the problem continues to return. The front axle/half shaft is a critical drivetrain component, and failure of this part can affect steering control and vehicle stability, especially during turning.  Between all service visits, my vehicle has been at the dealership for nearly one month in total. Most recently, my third appointment was canceled, and I was informed that there is currently no solution available for this issue.  I am extremely concerned about the safety of operating this vehicle due to the repeated failure of the same drivetrain component and the lack of a permanent repair. This ongoing situation has caused significant stress and raises serious safety concerns.  I am requesting that this matter be investigated, as it appears to be a recurring defect affecting a critical vehicle component. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11717236,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"02/11/2026","vin":"3gpkhzrj5rs","components":"STEERING","summary":"Loud Clicking sound when the steering wheel is turned to the left. The axles are making a Clicking sound.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11716973,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2026","dateComplaintFiled":"02/10/2026","vin":"3GPKHVRJ9RS","components":"SUSPENSION,POWER TRAIN","summary":"DRIVE AXLE MAKE CLICKING SOUNDS WHEN TURNING, POSSIBLE LOCKING UP WHILE DRIVING. INSPECTED BY HONDA. STATED KNOWN PROBLEM WITH NO FIX IN PLACE BY MANUFACTURER.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11717103,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2026","dateComplaintFiled":"02/10/2026","vin":"3GPKHZRJXRS","components":"POWER TRAIN","summary":"My honda prologue has just hit the 4000 miles I've own this car for 6 days only driven it for 200 miles and the cv joint is going out it clicks when I turn sharp right and when I reverse.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11716764,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2025","dateComplaintFiled":"02/09/2026","vin":"3gpkhvrj0rs","components":"POWER TRAIN","summary":"Took posession of car at 5k miles.  No issues.  At around 8k started noticing a clicking noise when making turns; especially tighter turns.  Finally, took it to dealership today 2/9/2026 and was told nothing they could do and it is not a safety issue according to Honda since there is no visible defect seen.  The technician did confirm the noise when doing a test drive while vehicle was being inspected.  Was told it is how the CV joints are meshing together when making a turn, and again is not a safety concern.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11716780,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2025","dateComplaintFiled":"02/09/2026","vin":"3GPKHZRJXRS","components":"STEERING","summary":"Knocking sound coming from the front driver or passenger area when making turns.  Possibly the shaft assembly/CV axle may be defective.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11716791,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2024","dateComplaintFiled":"02/09/2026","vin":"3GPKHXRJ0RS","components":"POWER TRAIN","summary":"December 2024 (3405 miles on vehicle): front axles started making clicking noises.  Went to dealer and was told that axles were on backorder. March 2025 (5180 miles on vehicle): one axle was replaced.  Was told other axle was on backorder. November 2025 (14331 miles on vehicle): went to dealer again to have axles looked at, since Honda had no record of axles being on backorder.  Axles ordered again. January 2026 (15146 miles on vehicle): went to dealer for axles replacement. Honda told dealer that axles should not be replaced, as the issue is being investigated by Honda.  Vehicle continues to make very loud clicking noises when turning, and excessive clunking when slowing down and turning.  What component or system failed or malfunctioned, and is it available for inspection upon request? Front axles, yes. How was your safety or the safety of others put at risk? The vehicle drives ok but makes tons of noise and it is very concerning. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown. Vehicle has been at the dealer several times for the same issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Clicking and clunking.  Noises have remained from 3000 miles on (vehicle now has 16000 miles).","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11716153,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2026","dateComplaintFiled":"02/06/2026","vin":"3GPKHXRJ9RS","components":"STEERING,SUSPENSION","summary":"Vehicle makes a loud clicking noise and shake from front left - worse when turning. Dealer advised CV BOOT/Axle issue but will not fix.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11716254,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2026","dateComplaintFiled":"02/06/2026","vin":"3GPKHZRJ3RS","components":"STEERING","summary":"When turning right or left during 90-degree turns or U-turns, a loud clicking noise is heard. Already had the front axle replaced during first maintenance and the problem came back within 2 months of normal driving.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11716348,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"02/06/2026","vin":"3GPKHXRJ1RS","components":"POWER TRAIN,FORWARD COLLISION AVOIDANCE","summary":"CV joints left and right make very loud clicking noise, the service department at the dealer ordered the parts in December of 2025, i have been at the dealer twice and today February 6, they told me that the parts are not expected until the end of March, I do not feel safe driving the car.  Also the auto emergency brake does not work properly when backing up, false positive hard brakes happen all the time.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11715897,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"02/05/2026","vin":"3GPKHXRJ2RS","components":"SUSPENSION,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Backup Camera Failure (Occurred at approx. 1,000 miles) Part was on backorder, the rearview camera remained inoperative for approximately 99 days (February 22 through May 31, 2025). This rendered the vehicle non-compliant with federal rearview camera safety requirements.  Emergency Braking System Issues (Ongoing) Compounding this, the vehicle\u2019s emergency braking system would activate erratically and without cause, including: \u2022When entering or exiting my driveway \u2022During normal lane changes \u2022When driving near trucks or concrete barriers Because these events occurred repeatedly and unexpectedly, I was forced to disable this safety system to avoid sudden braking events, further compromising vehicle safety.  Broken CV Axles (Officially diagnosed at approx. 6,000-7,000 miles)  \u2022On May 31, 2025, the vehicle was returned to the dealership for backup camera installation and to revisit the knocking noise, this time properly documented. \u2022That same day, both the left and right CV axles were diagnosed as broken, and I was told the vehicle was not safe to drive. \u2022I had unknowingly been driving in this unsafe condition for almost three months. \u2022The vehicle remained in the dealership\u2019s possession until June 5, 2025 (6 days),   Recurrence of Knocking Noise and Third Service Visit (January 10, 2026 \u2013 Approx. 15,000 miles) At approximately 15,000 to 16,000 miles, the knocking noise had returned (in both directions of steering) and I brought the vehicle in to be diagnosed  \u2022The dealership acknowledged hearing the noise. \u2022I was told the sound is a \u201cwell-documented issue\u201d with this model and considered \u201cnormal.\u201d \u2022I was informed that the vehicle was safe to drive. \u2022I was told Honda is working on a redesigned part and that a recall is expected in approximately six months to one year. \u2022I was specifically told Honda will not authorize replacement of the same axle parts again, as they continue to fail, and that I must wait for a recall remedy.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11715524,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"02/04/2026","vin":"3GPKHWRM8RS","components":"STEERING","summary":"Clicking/tapping noise heard when turning either left or right.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11715698,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2026","dateComplaintFiled":"02/04/2026","vin":"3GPKHWRM4RS","components":"SUSPENSION","summary":"Cv joints knocking on hard turns","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11715303,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"02/03/2026","vin":"3GPKHXRJ5RS","components":"SUSPENSION","summary":"When turning a knocking sound occurs. It sounds like it is coming from the back of the vehicle. It happens when you turn right or left. Concerned that this could lead to a part breaking and causing an accident.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11715406,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"02/03/2026","vin":"3GPKHWRM1RS","components":"STEERING","summary":"Every time I make a sharp turn left from a stop position and accelerate a bit I hear this loud clicking sound coming from the front end of the vehicle. From what I can see from the research I've done this is a known issue by the manufacturer and I have already schedule a day to go to the dealer to demand a repair since my car is still under warranty. It's worth noting I have only a month with the car but I bought used with almost 16K miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714966,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2026","dateComplaintFiled":"02/02/2026","vin":"3GPKHXRJ3RS","components":"SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"High voltage warning light, service vehicle soon light, reduced speed limit, would not charge past 25%, forward looking camera issues warning light would show up randomly Called the local Honda dealer(01/26/26), talked with service manager, He told me to bring the vehicle in immediately.  The Honda dealer refused to fix it under warranty since it was in an accident.(Right fender and driver door needed repaired.) The dealer wanted $300 dollars to perform a diagnostic test on vehicle. Dealer found that the HVAC system had failed which also includes the 12 volt charging system to also fail. Dealer wanted an additional $800 for further diagnostic testing. Informed me that the full warranty was void do to it being in a previous accident and I will be responsible for all repairs for this vehicle.  Contacted Honda headquarters and filed a complaint thru them. The car was towed to another dealer where they are working on it currently. No new updates as of 02/02/26","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11715055,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"02/02/2026","vin":"3GPKHZRJ1RS","components":"STEERING,SUSPENSION","summary":"Generally loud clanking/popping sounds coming from front axels when making turns","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11715068,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"02/02/2026","vin":"3GPKHZRJ1RS","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"I get a clicking sound everytime I make a right or left turn. The clicking sound has gotten worse since I bought the vehicle new in December 2024. The clicking sound is very loud when I make right or left turns.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11715111,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"02/02/2026","vin":"3GPKHZRJ5RS","components":"STEERING,SUSPENSION","summary":"Anytime I turn the steering wheel to the left, there is a really loud clanking noise coming from the front left tire. It gets really loud when the car is cold, and only slightly improve when the car is warmed up. I worry that there is a problem with the axle that can be a safety issue. While I am just reporting this today, it has been going on for at least 12 months.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714773,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"02/01/2026","vin":"3gpkhwrm9rs","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"Very loud noises coming from the front wheels, as if something is broken. I've already taken it to the dealership, but they haven't fixed anything. They just say it's normal. I'm afraid of causing a serious accident because I think it's a problem with the front suspension or steering.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714799,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"02/01/2026","vin":"3GPKHXRJ2RS","components":"ELECTRICAL SYSTEM","summary":"At random times, usually when the battery is below 40% I will get warnings that say \"reduced acceleration drive with car\". I've own the car for a year (brand new) and this has happened at least half a dozen times or more.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714824,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"02/01/2026","vin":"3GPKHZRJ1RS","components":"SUSPENSION","summary":"Since ~7000 miles, there is loud clicking noise hearable as soon as the wheels are turned either to the very right or left on the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714868,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2026","dateComplaintFiled":"02/01/2026","vin":"3GPKHXRJ9RS","components":"POWER TRAIN","summary":"Turning at low speed, a low clicking sound comes from the front of the vehicle constantly.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714625,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"01/31/2026","vin":"3GPKHXRJ5RS","components":"SUSPENSION","summary":"Heard knocking noise when making a right hand turn on a steep embankment. Thought nothing of it but as time went on the noise became more frequent even with the slightest incline. Decided to take it to the dealership to get checked out. Was told there was a known issue with the cv joints and parts would be placed on order. Eight months later and still no fix, I spoke to my service consultant and was told these parts are on back order. Noise is getting worse and happening more often than not when turning. Car is at 11k miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714638,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"01/31/2026","vin":"3GPKHZRJ3RS","components":"SUSPENSION","summary":"When turning right from stand still, hear clicking sounds that appear to be coming from the right side.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714669,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2025","dateComplaintFiled":"01/31/2026","vin":"3GPKHXRJ8RS","components":"POWER TRAIN,ELECTRICAL SYSTEM,WHEELS","summary":"When driving, frequent knocking sounds can be heard coming from the engine when at a stop to turn, and accelerate.   The electrical system was faulty with the engine electrical system indicating problems- the heater shut off,  so we had no heat during a 90-minute road trip.   Tire pressure monitor indicates low tirepressure and seems unresponsive. I brought it in for service. The electrical system was fixed, but the tire pressure remained low, was noit addressed and return to me with all tires at 32psi. Maintenance person commented, \" Sir, all I do is return the vehicle to you\"...   Please advise.   Thank you 4900","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714622,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"01/30/2026","vin":"3GPKHURM7RS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"Front axle clicking noise when turning left, most noticeable at low speeds and from a stop. Noise is repeatable and occurs consistently during left turns. Suspected front axle / CV joint defect. Concerned about potential powertrain failure and loss of drive while turning. Vehicle is a 2024 Honda Prologue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714180,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2026","dateComplaintFiled":"01/29/2026","vin":"3GPKHXRJ9RS","components":"SUSPENSION","summary":"I have just over 8,000 miles, and now when I turn left or right there is clicking sounds coming from the front suspension (left tire area when turning left, right tire area when turning right).  I've had the vehicle (bought used) for about 1500 miles now.  I don't notice anything other than the clicking sound, but I'm afraid that there might be more wrong with the suspension.  I plan on going to the dealer to look at it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714324,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"01/29/2026","vin":"3GPKHVRJXRS","components":"STEERING","summary":"I am reporting a recurring mechanical issue with my 2024 Honda Prologue. When turning the steering wheel at low speeds (specifically during parking maneuvers or U-turns), there is a loud, metallic clicking and popping noise coming from the front axle area. This symptom is consistent with a premature failure of the CV joints or the half-shafts. This issue is creating a safety concern regarding the structural integrity of the drivetrain while operating the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714338,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2026","dateComplaintFiled":"01/29/2026","vin":"3GPKHWRM7RS","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Vehicle is unable to charge.  Dealer inspection confirmed damage to the charging coupler/receptacle.  Charging port shows burn marks and electrical damage.  Dealer recommended replacement of the drive motor battery charger receptacle. Vehicle has no diagnostic trouble codes. No accidents, no misuse, no aftermarket equipment. Failure occurred during normal home charging. Honda dealer and Honda USA denied warranty coverage. This defect prevents vehicle operation and presents potential electrical and fire safety risk.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714343,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2025","dateComplaintFiled":"01/29/2026","vin":"3GPKHXRJ6RS","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Every day when backing out of the driveway the car activates the rear emergency breaks as it \u201csees\u201d my neighbors parked truck across the seat. At no point is my car anywhere near th parked truck. Also, the emergency brake activates multiple times.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11714347,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2026","dateComplaintFiled":"01/29/2026","vin":"3GPKHZRJ5RS","components":"EXTERIOR LIGHTING","summary":"The backup camera is almost useless at night. Either the backup lights are not bright enough, or the camera is not sensitive enough in low light so that you are essentially blind when reversing at night.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11713829,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2026","dateComplaintFiled":"01/28/2026","vin":"3GPKHWRM3RS","components":"POWER TRAIN","summary":"The CV joints began clicking when turning at low speed and were repaired under warranty by the dealer. Dealer warned this is happening with lots of Prologues and might recur. Now approaching 7000 miles and the problem is occurring again, requiring further service.  It doesn't appear that the replacement/fix is actually better, so the problem just keeps happening.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11713892,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"01/28/2026","vin":"3gpkhvrj9rs","components":"SUSPENSION","summary":"The front suspension (CV joint or drive shaft) makes a clicking/popping/knocking noises when turning right and left from a standstill. The car has 15,000 miles. The noise started around 10,000 miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11713598,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2025","dateComplaintFiled":"01/27/2026","vin":"3GPKHXRJ4RS","components":"SUSPENSION","summary":"Front axel joint needs to be replaced, dealer unable to replace as was told No part exists.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11713192,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"01/25/2026","vin":"3GPKHWRM9RS","components":"SUSPENSION,POWER TRAIN,WHEELS","summary":"It's a noise coming from the front of both tires; it's a very, very unpleasant noise that's a little frightening because it's in the suspension area of \u200b\u200bthe tires, and it sounds like something could break.  The noise is also very loud and quite annoying. It's uncomfortable to drive with that noise all the time; it's constant when turning left or right. I'm trying to figure out if it's a manufacturing defect or something that can be fixed. I've already taken it to the dealership twice to report this problem, and they tell me it's normal, that the car is supposed to make that noise, but I don't think it's normal. I need an answer to my problem before I can talk to my lawyer because I don't think this is normal. It's a new truck; I don't think this is normal.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11713216,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"01/25/2026","vin":"3GPKHWRM3RS","components":"STEERING","summary":"Problem with the CV joints on the Honda Prologue, clicking noise when you turn the vehicle. Honda replaced the defective part first time this happened but now it's back again, and it's only one year since I leased the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11712759,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"01/22/2026","vin":"3gpkhxrj5rs","components":"STEERING,POWER TRAIN","summary":"The CV joints are clicking on both sides of the vehicle","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11712761,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"01/22/2026","vin":"3gpkhxrj3rs","components":"STEERING,POWER TRAIN","summary":"The cv joints on both sides are clicking","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11712352,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"01/21/2026","vin":"3GPKHXRJ0RS","components":"SUSPENSION","summary":"Car is 12 months old and we every turn left or right excel make noise cut cut cut.... Axels are not good and this has been going on the past 3 months","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11712368,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2026","dateComplaintFiled":"01/21/2026","vin":"3GPKHXRJ5RS","components":"STEERING","summary":"The Sound: A loud clicking, clunking, or \"popping\" noise coming from the front wheels.  When it happens: It is most noticeable when turning the steering wheel (especially sharp turns at low speeds) or accelerating from a stop.  The Issue: The Constant Velocity (CV) joints in the front axles may be defective or prone to premature wear.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11712451,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2026","dateComplaintFiled":"01/21/2026","vin":"3gpkhzrj7rs","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"I wanted to register a complaint on an issue we have experienced in our 2024 Honda Prologue EX Elite with the \"CV axles.\"  This vehicle was sold to us with like-new mileage and was also certified, pre-owned by Honda.  Symptoms of the problem were knocking sounds heard from the lower, front section of the car when accelerating from a stop and turning at the same time.  It was first noticed around 4000 miles and diagnosed by the local Honda dealer at around 7300 miles.  Based on many blog postings about consumer experiences with this issue, I believe it would have been difficult for Honda to unknowingly sell this car with this as a design defect, and it does not have a fix other than replacing with the same part which is prone to failure.  Again, this claim can be backed up by many other consumer postings which reference defective CV axles being replaced multiple times.   We would have made a wiser decision on purchase selection and are now concerned about resale value of the car.  We are asking for your help in a recall mandate after evaluating the problem for Honda Prologues and GM vehicles using the same platform.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11712541,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2026","dateComplaintFiled":"01/21/2026","vin":"3GPKHZRJ0RS","components":"POWER TRAIN","summary":"When you turn left or right, there a cracking sound from the front axel.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11712066,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2025","dateComplaintFiled":"01/20/2026","vin":"3GPKHXRJ7RS","components":"SUSPENSION","summary":"Clicking noise from the axel joints when turning. Already replaced once and happening again. Worried it is a safety issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11711845,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2026","dateComplaintFiled":"01/19/2026","vin":"3GPKHXRJ9RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The digital instrument cluster (dashboard screen) and the infotainment screen went black while I was driving. This meant I was unable to see my MHP or any critical information on my car.  I was listening to music and first it stopped, then a moment later both screens went black. This lasted for 30 seconds until one came on followed by the other.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11711846,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2026","dateComplaintFiled":"01/19/2026","vin":"3GPKHXRJ9RS","components":"STEERING,SUSPENSION","summary":"When I turn my Honda Prologue wheels to the right or left and accelerate  (usually all the way/full turn, but not always), I will hear clicking. I understand this has been a previously reported CV Axle joint clicking issue that I am now experiencing on my car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11711324,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"01/16/2026","vin":"3GPKHXRJ9RS","components":"STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Three major problems stand out: faulty CV joints/axles that produce loud clicking or knocking noises when turning, false activations of the automatic emergency braking (AEB) system, which I had to turn off, and high-voltage system failures that can disable charging or limit performance. Other concerning issues include steering malfunctions, infotainment system blackouts, USB-C not connecting, battery not charging to 300mi range, forward collision sensor false activation, and braking anomalies.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11711383,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2026","dateComplaintFiled":"01/16/2026","vin":"3GPKHXRJ2RS","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"The automatic emergency barking system suddenly applies even when there are no obstructions. Happens regularly. I was almost rear-ended at a stop light by another vehicle because of the sudden application of the emergency braking system, even though there was nothing in front of me. Axel makes a loud cranking sound when making a right or let turn. Battery 'Service vehicle now' warning consistently comes on with warning to reduce acceleration even when the vehicle is not in motion.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11711405,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"01/16/2026","vin":"3GPKHZRJ3RS","components":"STEERING","summary":"Clunking sound from front of car when turning. Dealer inspected vehicle and reported that this is a known issue related to CV joint/ axle but parts to resolve are back ordered or unavailable. Vehicle has less than 5500 miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11711503,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2025","dateComplaintFiled":"01/16/2026","vin":"3GPKHWRM1RS","components":"SUSPENSION","summary":"My honda prologue makes a loud knocking sound at every turn. Dealer says it's covered under warranty and it's the CV axle. Came in today and apparently there was a stop work order for this issue on the honda prologues. This issue has been replicated and confirmed by the dealer. This issue appeared around 2 months ago at around 12k miles. No warning lamps, no system warning, just a very loud knocking sound at every turn.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11711569,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2026","dateComplaintFiled":"01/16/2026","vin":"3GPKHWRM0RS","components":"STEERING,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"When turning my vehicle I hear a clicking & cracking sound in the cv joints of the car. It happens in both directions. This can be a safety issue when driving if the axial or CV joints fail. It could put myself, my family & other people on the road in danger if this happens & the joints go out or fail. NO warning lights it just happened over time. the car has only 14000 miles at the time of this complaint.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11711103,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/15/2026","vin":"3GPKHXRJ5RS","components":"SUSPENSION","summary":"When turning the steering wheel 3/4 turn, a knocking sound is heard until the steering wheel is straightened.  Suspecting CV joints.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11711133,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"01/15/2026","vin":"3GPKHXRJ7RS","components":"SUSPENSION,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"CV joints clicking when turning Service eCall keeps coming on Warning light on next to battery range with an exclamation point over the car. The manual indicates its a system malfunction that can be related to vehicle stability assist (VSA) electric power steering (EPS). My safety has not been put at risk. I am scheduled to have the car inspected and repaired on 1/19/26.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11711293,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2026","dateComplaintFiled":"01/15/2026","vin":"3GPKHURM1RS","components":"UNKNOWN OR OTHER","summary":"Both my screen and dash are off which I\u2019m unable to see my mph or any info on my dash","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710880,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"01/14/2026","vin":"3GPKHURM3RS","components":"STEERING,SUSPENSION","summary":"Clicking noise from CV joints when turning left and right at 7717 miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710909,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2025","dateComplaintFiled":"01/14/2026","vin":"3GPKHXRJ0RS","components":"SUSPENSION,FORWARD COLLISION AVOIDANCE","summary":"Cv joints since 800 miles had new one put in at 9089 miles. Clicking starting happening again about 1,000 miles after repair was done. My car is currently at 12,000 miles and its worse than its ever been. I called the dealer and waiting for a call back.  The next is AEB system. My car will suddenly go through all the motions of emergency braking at a stand still. I also get the beeping on the highway and there is nothing in front of me or around me","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710582,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2025","dateComplaintFiled":"01/13/2026","vin":"3GPKHXRJ1RS","components":"STEERING,SUSPENSION,WHEELS","summary":"CV joints making a clicking noise when turning. Right Honda in Scottsdale AZ diagnosed it Nov 2025. As of Jan 2026, there are still no parts to repair after calling the dealership to get an update.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710585,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2025","dateComplaintFiled":"01/13/2026","vin":"3gpkhvrjxrs","components":"POWER TRAIN","summary":"CV shaft is clicking when turning the wheel.. 6,100 miles","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710356,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"01/12/2026","vin":"3GPKHXRJ8RS","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"Loud clicking and thumping noises from area of wheel drive axles. This predominantly occurs when the front wheels are turned off center.  Clicking in axles and loud thumping in the chassis are enhanced with acceleration.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710486,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"01/12/2026","vin":"3GPKHZRJ0RS","components":"STEERING","summary":"I notice every morning when leaving for work, making left turns, there is an unusual knocking sound while turning.  Sometimes it happens turning right, but mainly on left turns.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710499,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2026","dateComplaintFiled":"01/12/2026","vin":"3GPKHZRJ4RS","components":"STEERING","summary":"Vehicle drive shaft makes clicking noise at the CV joint.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710224,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2026","dateComplaintFiled":"01/11/2026","vin":"3gpkhwrm0rs","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I was driving and both screens went completely black. Vehicle was charged to over 80%. I could not see speed or any other vehicle information on either screen. After about 5 seconds the screen above the steering wheel started to load back up and then the other screen followed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11709932,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2026","dateComplaintFiled":"01/09/2026","vin":"3gpkhwrm8rs","components":"SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"On at least 3 occasions my car has braked automatically for no reason. Nobody was in front of me or behind me.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710033,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2026","dateComplaintFiled":"01/09/2026","vin":"3GPKHZRJ7RS","components":"FUEL/PROPULSION SYSTEM","summary":"High voltage system warning light came on dashboard, reduced acceleration occurred while driving today, 1/9/26. This is my second Vehicle Complaint form regarding High Voltage System failure. High Voltage Battery was replaced after first incident which occurred on 11/25/25, and car spent 37 days at dealership for diagnosis and high voltage battery replacement. Car is now back at dealership for diagnosis and possible 2nd high voltage battery replacement today, 1/9/26.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11710037,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2025","dateComplaintFiled":"01/09/2026","vin":"3GPKHZRJXRS","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"CV joint clicking when turning about 1 month after purchasing the vehicle last year (vehicle purchased 1/4/25).  Dealer is aware but said that there is no fix.  Still clicking turning both left and right.  False emergency breaking system--alerts when there is nothing in front of the car. Has suddenly stopped while driving twice, which is dangerous.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11709753,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2025","dateComplaintFiled":"01/08/2026","vin":"3GPKHXRJ4RS","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Leased this car 1 year ago and it is currently in the repair shop for the 2nd time in a year for the same battery problem: battery won't charge and an error notice on the dashboard that says \" Service high voltage system. Reduce acceleration. Drive with care\".  The first time the shop said that it was a software issue and fixed it. Now the shop is saying that the car needs a new battery.    The error notice came up while I was on a road trip and I felt unsafe knowing that the battery could fail or combust while driving.  Also, I did not feel safe having the reduced acceleration in effect while I was on the freeway where acceleration can be essential to match traffic and evade accidents.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11709791,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"01/08/2026","vin":"3GPKHURM8RS","components":"STEERING,WHEELS,UNKNOWN OR OTHER","summary":"The vehicle began popping when turning left near the axel. Once brought up to Honda we were made aware that they know about the issue but my vehicle didn\u2019t fall as necessary to fix\u2026..yet and they are hoping for a recall in order to address my issue. Till then I\u2019m supposed to drive around with a potentially broken axel with my children.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11709305,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2025","dateComplaintFiled":"01/07/2026","vin":"3GPKHURM9RS","components":"STEERING,SUSPENSION","summary":"Suspension or steering system makes an awful clicking noise when turning left or right.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11709415,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"01/07/2026","vin":"3GPKHURMXRS","components":"SUSPENSION","summary":"Clicking noise when turning left signs of a failed CV joint","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11709425,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2026","dateComplaintFiled":"01/07/2026","vin":"3GPKHXRJXRS","components":"POWER TRAIN","summary":"Excessive clicking and popping while turning wheels left or right. Ive been to the dealer to replace this going on two times now. Its clear its the axles (CV JOINTS). All of the forums say the same thing.  Chevy co-produced this car and Honda was well aware of the problems the BLAZER EV has.My salesman said they are not aware of the problem but the service appointment scheduler said \"if its a Prologue, plan on leaving it a while\"  Waiting for this to be a full blown recall.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11709434,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2025","dateComplaintFiled":"01/07/2026","vin":"3GPKHXRJ6RS","components":"SUSPENSION","summary":"CV joints making clicking noise when turning both sides.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11709257,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2026","dateComplaintFiled":"01/06/2026","vin":"3gpkhxrj5rs","components":"POWER TRAIN,WHEELS","summary":"CV Axles making clocking noise when turning left and right. Also, when driving above 60 MPH wheel vibrate and anf whole right side shaking. While dealership claiming it is not a safety concern, I am confident this vehicle should not drive on high way with this issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11708956,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"01/05/2026","vin":"3GPKHXRJ3RS","components":"STEERING,SUSPENSION","summary":"The vehicle's steering and suspension are making a clicking noise at the CV joint. There are no clear dashboard signs or error indicating that there is an issue with the vehicle. It started a couple months ago and I see that it is a common issue in Honda prologue coming from Chevy component reuse.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11708578,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2025","dateComplaintFiled":"01/03/2026","vin":"3GPKHZRJ9RS","components":"POWER TRAIN","summary":"Clicking cv joints when turning","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11708432,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"01/02/2026","vin":"3GPKHVRJ3RS","components":"SUSPENSION","summary":"The CV Joints on both sides of the front axel (left and right) were failing and replaced in December. They are already failing again and have to be replaced again. But Honda is just replacing them with the same parts, seemingly unconcerned that it poses a significant safety risk. Here is the summary as I understand it:  A failing CV joint on a Honda Prologue often starts with clicking/popping noises when turning, vibrations, and potential power loss, but can escalate to the joint disintegrating, causing the axle to break, leading to the wheel locking up and potential loss of control, making the vehicle undrivable and unsafe. Many owners report issues with premature CV axle failure, characterized by these symptoms, sometimes leading to a complete axle replacement under warranty.  The clunking noise is what has been the biggest teller for us, confirmed upon inspection. This started around 8k miles and was repaired around 8,900 miles. We're at 9,100 miles and it is failing again (january).  It is covered under warranty - for now. But since they're just replacing them with the original parts that are failing (presumably because of the weight of the vehicle) this will keep happening. I shudder to think not only of the safety issues but the potential cost once the warranty ends - which isn't much longer.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707976,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2025","dateComplaintFiled":"12/31/2025","vin":"3GPKHXRJ6RS","components":"STEERING","summary":"Known issue with CV joints causing loud crunching/clicking sounds when turning","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707992,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"12/31/2025","vin":"3GPKHXRJ6RS","components":"FORWARD COLLISION AVOIDANCE","summary":"Automatic Emergency Braking often triggers for no reason when backing up this vehicle.  This is a safety issue 1) Random stops in a parking lot are disorienting to both the driver of the car and the drivers around them 2) The AEB system creates a very hard stop.  During the last incident I was with my father who had recently had neck surgery and had additional pain for about 2 days after the false AEB trigger. Thankfully, it did not trigger any long term complications.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707848,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/30/2025","vin":"3GPKHZRJ4RS","components":"STEERING,SUSPENSION","summary":"The vehicle's steering and suspension are making a clicking noise at the CV joint. There are no clear dashboard signs or error indicating that there is an issue with the vehicle. Multiple service department members at Honda dealerships have noted a large number of problems related to this topic. The car will be taken to the dealership on January 31, 2026, for inspection.  The service department mentioned that the vehicle will be inspected and a service notice will be created, but there is no solution for this safety issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707870,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"12/30/2025","vin":"3GPKHVRJ5RS","components":"STEERING","summary":"This is not one incident, but a building problem. We are hearing a clicking sound from the front of the car whenever making a turn. I think it is the same CV joint problem so many other Prologue owners are complaining about. Is this dangerous? This is our fourth Honda vehicle, and one would expect a reputable company like Honda to stand by their vehicles. A recall is certainly warranted with so many having this issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707874,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2025","dateComplaintFiled":"12/30/2025","vin":"3GPKHWRM3RS","components":"STRUCTURE","summary":"Driving at normal highway speed the antenna dislodged. Dealership claims it is damaged and not a defect.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707877,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"12/30/2025","vin":"3GPKHVRJ5RS","components":"STEERING","summary":"The vehicle makes clicking/popping noises when steering. It starts only when turning the wheel hard one way or the other. As the problem gets worse, turning slightly is enough to make clicking noise.   CV Joints/Axles have been replaced every 3,000 miles on my vehicle; around 3,000 and 6,000 miles. Honda seems to be aware of this issue, but is using the same parts to replace the bad joints every time. So it seems the problem is destined to repeat itself over and over.   I am wondering when this will become a safety issue. Especially once my warranty runs out and it becomes exorbitant to replace the joints for myself.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707519,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2025","dateComplaintFiled":"12/29/2025","vin":"3GPKHZRJ1RS","components":"POWER TRAIN","summary":"When making sharp turns, the vehicle makes a clicking sound. Honda indicates they are currently investing the issue but at this time does not have a solution. This issue has been ongoing since the vehicle was acquired in August 2024. The issue is worse when turning to the left, and during cold weather.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707673,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2025","dateComplaintFiled":"12/29/2025","vin":"3GPKHXRJ5RS","components":"ELECTRICAL SYSTEM","summary":"This car presenta High Voltage Issue, I bring the car to the services 3 times. AND i see online a lot of people with the same problem","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707330,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2025","dateComplaintFiled":"12/28/2025","vin":"3GPKHXRJ3RS","components":"ELECTRICAL SYSTEM","summary":"Main screen that operates the vehicle shuts off periodically and will not return on.  Upon restart multiple times the screen will partially open and appear on but touch screen features does not work.  This prevents the driver from accessing the radio, turn lights on, turn fog lights on off, change charge settings, and accessing all vehicle safety and non-safety related items.  Car does still drives despite not having a functional and operational screen.  Dealer has been notified and service appointment set for 12/29.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707334,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2025","dateComplaintFiled":"12/28/2025","vin":"3GPKHXRJ3RS","components":"POWER TRAIN","summary":"A few months ago there was a grinding and loud knocking noises being generated from passenger side of vehicle.  Over the course of a month the noise became louder and louder.  The issue was reported to Honda dealer as soon as issue started 10/13/25 however the soonest the Honda dealer could get it in for service was 10/29/25.  The dealer notified us that both front axles needed replaced however the parts were on back order.  The Honda dealer submitted an emergency request for parts from Honda.  The parts arrived and were installed 11/4/2025 when the vehicle roughly had 9,000 original miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707413,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"12/28/2025","vin":"3GPKHURM4RS","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"Loud axle clicking when turning from both wheels","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707340,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2025","dateComplaintFiled":"12/28/2025","vin":"3GPKHXRJ3RS","components":"ELECTRICAL SYSTEM","summary":"Went to start vehicle and warning light was present on main screen signaling HIGH VOLTAGE SYSTEM ERROR.  I called the local Honda service team who had me check to see if the car would charge.  The tech said n the phone was concerned that the battery could be \u201cbricked\u201d meaning in non-operational status.  The car did indeed charge and drove it immediately down to service adviser per his recommendation.  Honda service team determined that an AC line was dripping on electrical components.  The Honda service team was able to fix stated issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707222,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"12/27/2025","vin":"3GPKHXRJ0RS","components":"STEERING","summary":"I hear a loud clicking sound when I turn the steering wheel at low speeds. The sounds has gotten loud over time.   I fear that the steering might not work when I need it the most, i.e when making a quick turn from stop.   I have reported this to Great Lakes Honda west dealership in Elyria, Ohio and have an appointment with them today.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707302,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2025","dateComplaintFiled":"12/27/2025","vin":"3GPKHVRJ6RS","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"While driving the car this evening, following a day of driving, the info tainment and dashboard screens went blank while on the highway.   Pulled off at the first exit (30 miles down the road or so). Tried:  - turning car off and on - turning off, opening drivers door for one minute, closing and restarting - the same, but waiting 5 min after opening and closing door - the same, but the using the remote lock to lock the car after closing the drivers door - holding down the radio power button for up to 2 min  Drive finished by foijf slowly on local roads. No speed information. No warnings systems available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707090,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2025","dateComplaintFiled":"12/26/2025","vin":"3GPKHZRJ3RS","components":"ENGINE","summary":"starting on dec 24 and again on dec 25 the tcar has been having problems shifting into gear. THIS IS JUST ONE OF THE MANY PROBLEMS I have been having with this car  I have already submitted a ticket on this car. This car needs to be recalled nation wide, OI do not feel it is safe to drive and it is only a matter of time until this model will be involved in many accidents resulting in many injuries.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707115,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2025","dateComplaintFiled":"12/26/2025","vin":"3GPKHZRJ6RS","components":"VEHICLE SPEED CONTROL","summary":"It seems that the vehicles \"auto hold\" function, which is the standard control method for electric one-pedal driving cars does not always operate correctly or at all. This results in the vehicle suddenly accelerating due to gravity or potentially under it's own power. I have had to slam on the break many times to prevent the vehicle from busting through the garage door, and if any of my children or anyone else was near the car they could certainly receive life-threatening injuries. The vehicle has been bought in for this and a slew of other issues, and the service center relied on a software update and us testing the vehicle thereafter for the reported faults. The vehicle has been inspected by the Honda dealership's EV expert. There are no warning lights, alerts or any preceding messages that would suggest there was an issue.   We have not been driving the vehicle due to the these obvious safety issues. When we were driving this vehicle both drivers and the kids in the car quickly became aware of the issue and all felt unsafe. The vehicle has remained parked and unused.   Recently I was able to test this and recorded videos of the seemingly random, obviously unsafe and seemingly random events. I cannot seem to upload these videos to this portal.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707175,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2025","dateComplaintFiled":"12/26/2025","vin":"3GPKHZRJ4RS","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The system does not reliably \"see\" pedestrians or cross traffic or often times will phantom brake when there are no obstacles viewable.  I believe this is a substantial safety issue because the car will abruptly stop without warning and engage a parking brake, creating a delay before being able to vacate traffic. This has happened going forward, but more frequently in reverse.  This appears to happen more during inclement weather or in the dark.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11707057,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2025","dateComplaintFiled":"12/26/2025","vin":"3GPKHXRJ7RS","components":"FUEL/PROPULSION SYSTEM","summary":"The \u201ccheck high voltage system\u201d warning came on, we noticed the hearing stopped. This started after 12,000 miles.  The dealership said they fixed it and gave it back the warning reappeared a few days later, same events we lost heat and then the warning  came back on. We have it back at the dealership they still don\u2019t know what\u2019s wrong.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11706998,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2025","dateComplaintFiled":"12/25/2025","vin":"3GPKHXRJ5RS","components":"POWER TRAIN","summary":"At approximately 13k miles we started hearing  a clicking noise when turning.  Took it into the dealer they said it was a known issue with the drive axle and they need to replace the left drive axle.  I asked them if they should replace both if it is a known issue but they said just the left.  After a few weeks, since they ordered the wrong part, then the part they needed was on back order, they returned our car and said they would call us when the part was in.  After a couple weeks of driving the car around they called and said the part was in and we brought the car to the service center and after a few days said that there was still an issue and they need to look into why it is still making a noise.  They call us back and told us they need to replace the right drive axle as well and that it would be a while so they will provide us a loaner.   We are waiting on the car to be fixed and am not sure when it will be ready.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11706923,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2025","dateComplaintFiled":"12/24/2025","vin":"3GPKHXRJ0RS","components":"SUSPENSION","summary":"Unknown When turning vehicle makes noise (Looks like CV joint noise)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11706712,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/23/2025","vin":"3GPKHXRJ1RS","components":"POWER TRAIN","summary":"My current 2024 Honda Prologue has been in twice in one year's time for complete replacements of front axles.  The second repair also included replacing the half shaft.  The vehicle has under 8500 miles.  Both incidents started with a clicking sound when turning.  The first replacement took weeks of waiting as the parts were backordered.  The second took two weeks.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11706434,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2025","dateComplaintFiled":"12/22/2025","vin":"3GPKHXRJ4RS","components":"POWER TRAIN","summary":"CV joints are making clicking noises. Started with right side at about 14k miles and then the left side around 16k. Took car to dealership to address as its under warranty. They said they have heard about it but did not know if Honda would replace. I am waiting to hear back from dealership.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11706464,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"12/22/2025","vin":"3GPKHVRJ2RS","components":"STEERING","summary":"The right side passenger CV joint makes loud clicking sound turning.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11706668,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"12/22/2025","vin":"3GPKHZRJ1RS","components":"POWER TRAIN","summary":"The front clicks and pops when turning left and right, both on throttle and off.  Does not have to be a tight turn.  Simply turning into a side street, no bumps or anything abnormal makes a racket and kind of scary due to how loud it is.  Started when the car had less than 5,000 miles and I think it's worse when it's cold outside.  Speeds that cause this are anywhere from 0 to 35 miles an hour.  Dealer said it should be fine and to wait for a call.  Its been a while \u00af\\_(\u30c4)_/\u00af","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11706288,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2024","dateComplaintFiled":"12/20/2025","vin":"3GPKHZRJ9RS","components":"EXTERIOR LIGHTING","summary":"REVERSE LIGHT DON\u2019T LIGHT UP ENOUGH TO SEE BEHIND YOU.   EVEN IN THE BACKUP CAMERA YOU CANT SEE, TO DARK.  THIS COULD CAUSE HITTING AN OBJECT OR PERSON CAUSING HARH.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11706061,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"12/19/2025","vin":"3GPKHWRM2RS","components":"STEERING","summary":"Faulty CV joint that produce knocking sounds when turning, recently, along with the knocking noise there is a loud bang noise when trying to turn with some acceleration, the noise is very loud and seems to be something is going to break.  It may break down on turning. CV joints were replaced for this car twice and the problem is still comes back, recent diagnosis determined they will need to be replaced again.  No warning lights are associated with this problem.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11706223,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2025","dateComplaintFiled":"12/19/2025","vin":"3gpkhvrjxrs","components":"UNKNOWN OR OTHER","summary":"Camera backup  manufacturing not working suddenly after freezing day .","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705811,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2025","dateComplaintFiled":"12/18/2025","vin":"3GPKHVRJ4RS","components":"STEERING","summary":"The cv joint is knocking upon turning in either direction I'm concerned for my safety.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705842,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"12/18/2025","vin":"3GPKHXRJ7RS","components":"STEERING,SUSPENSION","summary":"Vehicle only has 13K miles and is one year old, and is making a clicking noise when turning. Especially noticeable when it's cold or I just started driving the vehicle. Called Honda Dealership and the service advisor acknowledged that they're aware of this problem but do not have the parts available to fix it. I believe this vehicle has a problem with defective CV joints/ankle. I was told they would put me on a list and contact me when backordered parts are available, but I'm not sure if I can believe I'll be contacted.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705484,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2025","dateComplaintFiled":"12/17/2025","vin":"3GPKHZRJ2RS","components":"UNKNOWN OR OTHER","summary":"Component: Front CV joints making clicking sound while turning.  Safety risk: CV joints are critical to maintaining the car's speed and stability on the road, which in turn guards the safety of occupants.  Reproduction: The problem is consistently heard while turning.  Inspections: The problem is well known across owner forums and Honda is aware of it.  Warning messages: None. The problem is mechanical and is manifested through noise during normal driving conditions.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705663,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"12/17/2025","vin":"3gpkhxrj1rs","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"When driving with the adaptive cruise control on, the Prologue throws out an alert after it suddenly disengages the cruise control that states that the forward camera is blocked and the cruise control will disengage. The cruise control also fails to notice cars in front of the Prologue and will speed up, then will suddenly \"see\" the car, jam on the breaks, then the accelerator again. Also, the adaptive cruise control cannot gauge distance between cars and all following distances set for the car, whether 1, 2, or 3, are exactly the same. This has been reproduced for the dealer and confirmed as an issue with this Prologue. The dealer then shrugged and said there were no fixes from Honda yet, so there was nothing they could do. This is a huge safety issue because a sudden deceleration at highway speeds has nearly caused a half dozen accidents in the past 2 weeks alone. This issue has been reoccurring for over 1 year with multiple congerences with the dealership, all ending with the statement that Honda has not issued a fix yet.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705665,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"12/17/2025","vin":"3gpkhxrj1rs","components":"LANE DEPARTURE","summary":"This feature does not work. On roadways with clearly marked yellow and white lines, the system will not read that there are lines on the road. Conversely, on roads with no lines, the system will randomly beep, alerting me to a lane departure from a space with no lanes. Sometimes it just beeps out of the middle of nowhere seemingly because it feels like it. I have alerted the dealership to this. The issue was reproduced for them and they confirmed that the lane departure system was not working in my Prologue. Then they shrugged and said that Honda had not issued a fix for the issue.  This has been addressed more than once with no way to fix the issue offered by the dealership or Honda. This is a safety issue because this is part of the safety system in this vehicle and it does not work.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705667,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"12/17/2025","vin":"3gpkhxrj1rs","components":"LANE DEPARTURE","summary":"The lane keeping assist on my Prologue does not work. It does not engage. It does not attempt to center the car. It never turns on. This has been brought to the dealership's notice, was reproduced for them, and confirmed to be an issue for my Prologue. The dealership then shrugged and stated that Honda has not issued a fix for the issue. This is a safety issue because it is a safety feature of the vehicle and it does not work.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705671,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"12/17/2025","vin":"3gpkhxrj1rs","components":"FORWARD COLLISION AVOIDANCE","summary":"This vehicle has automatic emergency brakes repeatedly for no reason on empty roads with nothing around the car. It emergency breaks going forward on the highway. It emergency breaks going backwards out of my driveway. It emergency breaks pulling out of drive thrus. I have nearly been hit multiple times because of this. I have been covered in scalding hot coffee because of this as the car violently brakes suddenly and for no apparent reason.This has been reported, reproduced, and confirmed by the dealer. Then they just shrugged and said Honda has not issued a fix for the issue. This is a safety issue because it has nearly caused multiple collisions on the highway and on city streets.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705674,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"12/17/2025","vin":"3gpkhxrj1rs","components":"LANE DEPARTURE","summary":"Blind spot warning works intermittently. Sometimes it alerts correctly, sometimes it does not alert at all, and sometimes it alerts to nothing. This is a huge safety concern because I might try to change lanes directly into a car in my blind spot if it says nothing is there. This was brought to the attention of the dealership, was reproduced for them, and has been confirmed as an issue with my Prologue. Then they just shrugged and said the Honda has not issued a fix for the problem.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705675,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"12/17/2025","vin":"3gpkhxrj1rs","components":"FORWARD COLLISION AVOIDANCE","summary":"Forward collision warning either does not work at all or is too sensitive. When demonstrated for the dealership, the warning went off while in park for a potted plant more than 10 ft away, then did not go off again no matter how close the Prologue was moved towards an object nor what speed we were moving, until it suddenly went off as we approached a cross street, alerting to a car that was almost through the intersection before we approached it. The dealership did confirm that the system did not work on the Prologue. Then they shrugged and said that Honda had not issued a fix for the problem. This is a safety issue because it is part of the safety system and it does not work.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705679,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"12/17/2025","vin":"3gpkhxrj1rs","components":"BACK OVER PREVENTION","summary":"The parking collision warning will alert and emergency brake for no reason while still several feet from anything near the Prologue. This was demonstrated for and confirmed by the dealership. Then they shrugged and said that Honda has not issued a fix for the problem. This is a safety issue because the sudden emergency brake has nearly caused collisions and has covered me in scalding coffee multiple times.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705684,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"12/17/2025","vin":"3gpkhxrj1rs","components":"VISIBILITY/WIPER","summary":"Wiper control is not fully under human control. At any speed less than very fast, the wipers are on automatic. The automatic will not start unless the car is going over 35 miles an hour, which means that I either need to waste windshield wiper fluid to clear my windshield below that speed or turn the speed up to max to do so. Once the car has gone over that speed, though, the automatic system will control the wipers, sometimes getting stuck on max noatter how much rain there is and not being able to be slowed unless they are turned completely off and left that way for several minutes. This has been demonstrated for and confirmed by the dealership. Then they shrugged and said that Honda has not issued a fix for the problem. This is a safety issue because it obstructs the vision of the driver and takes concentration away from the road.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705687,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2025","dateComplaintFiled":"12/17/2025","vin":"3gpkhxrj1rs","components":"UNKNOWN OR OTHER","summary":"Hondalink cannot stay linked to the car and frequently will not connect at all. Last week, the car locked with my keys inside, and Hondalink could not connect to unlock the car, keeping me locked out with my sleeping child in the car until someone could bring me my spare key to get in. This was terrifying and a huge safety risk.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705691,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2025","dateComplaintFiled":"12/17/2025","vin":"3gpkhxrj1rs","components":"ELECTRICAL SYSTEM","summary":"Two weeks ago, an alert appeared stating that the charge port door was open. The door was closed and no amount of opening and closing the door would stop the alert from repeatedly appearing. After about 2 hours, a new alert would appear either before or after the the alert for the charge door. The new alert told me to service the high voltage charging system. The issue has been confirmed with the dealership, however, they refuse to fix the problem under warranty because they state that the issue is the internal position sensor for the charging port door and that is not one of the more common causes of this, apparently, very common issue with this vehicle. Considering the volume of complaints about this issue, I find that hard to believe and refused to pay for a known issue with the Prologue. Most other owners with the issue have found that despite being told by the dealership that the sensor was the issue, it was actually the AC or battery that was the problem. This is a safety issue because something is wrong with the charging system of an EV, which can eventually cause a major defect in the vehicle and Honda won't fix it under warranty.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705325,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2025","dateComplaintFiled":"12/16/2025","vin":"3GPKHZRJ8RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I was driving my car and suddenly I received high voltage battery warning and I had to stop my car in between of freeway.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705438,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2025","dateComplaintFiled":"12/16/2025","vin":"3gpkhwrm4rs","components":"STEERING,SUSPENSION","summary":"There is a knocking/clicking sound when I accelerate and turn.  It sounds like a CV joint.  I had it evaluated by the dealer today and they reported they heard it once, but could not reproduce the problem, so they tightened some bolts, but that was all.  As soon as I left the dealer it made the noise coming out of the dealer's driveway and multiple times on the way home.  I have scheduled another appointment for tomorrow, but I don't see how they could not reproduce the problem.  It's very obvious.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705018,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2025","dateComplaintFiled":"12/15/2025","vin":"3GPKHXRJ0RS","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"Both front axles began clicking/clunking at 10K miles on the odometer.   Taking to dealer to have CVs replaced this week under warranty. Worried that this will be quite expensive and lemon law once the warranty runs out.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705125,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2025","dateComplaintFiled":"12/15/2025","vin":"3GPKHVRJ7RS","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"My 2024 honda prologue was brought in to service a battery failure light and get a clicking noise in the front axel looked at when turning. The light was a red on the dash shaped like a car with an exclamation point. Dealer claimed that the multiple codes were nothing and that the car needs a new audio system. Not sure how audio systems = battery failure but i digress. I was told my car is safe to drive so I picked it up, they have still not made any repairs as the audio system is on back order. The morning after i picked it up, the heater started blowing ice cold air, in 10 degree weather. Immediately returned to the dealer where they are saying they don\u2019t know what\u2019s wrong with it and they think it is still safe to drive","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705128,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"12/15/2025","vin":"3GPKHWRM9RS","components":"ELECTRICAL SYSTEM","summary":"While driving at freeway speeds, a red check engine warning appeared along with a \u201cService High Voltage System\u201d message. Immediately afterward, the vehicle\u2019s heater stopped working, causing the windshield to fog up. I had to pull over safely and manually clear the windshield before driving the vehicle to the dealership.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11705185,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"12/15/2025","vin":"3GPKHXRJ7RS","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"I have had multiple issues with this vehicle and it has been in the shop more than 80 days between April and Oct 2025. First, the entire battery system went out in the all electric vehicle. Honda said that since it was a collaboration car with GM, that it would take a long time to fix because their technicians weren\u2019t very familiar. It took almost 8 weeks in the shop before we got it back. Not long after, the entire dash (electronics) went out and the shop had it again for over a week. they never found or could replicate the issue.  The vehicle went back in after having multiple incidents of emergency braking when there was no emergency, or even vehicles in my vicinity. The final time this happened, I was traveling nearly 25 miles per hour and the car decided to slam on the brakes, making me feel like I hit a brick wall. My head slammed the steering wheel and my daughter was terrified. I drove it straight to the dealership and they said \u201cwhat\u2019s wrong with the car this time\u201d\u2026they had it for weeks, couldn\u2019t replicate the issue and tell me it\u2019s fine and to take it home. They suggest TURNING OFF THE SAFETY STSTEM AS A FIX, which seems criminal. The safety features should work properly. I shouldn\u2019t be instructed to turn them off. I am very frustrated and have been working with Honda on a buy back out of good faith, but it\u2019s been weeks and we have no answer. I am forced to drive a gas vehicle, costing me gas money now, when I bought an electric vehicle to avoid this cost. All around, it has cost me more money than it\u2019s been worth and I\u2019ve made multiple car payments as it\u2019s sat at a dealership unusable.   Again, it has spent more than 80 days in 6 months at the dealer with no resolution.  My sound system blew out last time they had it checking out the braking issue so I waited another week to have that replaced, meanwhile the fix to the braking system was that I was told to turn the safety feature off. Insane","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11704867,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2025","dateComplaintFiled":"12/13/2025","vin":"3gpkhurm8rs","components":"STEERING","summary":"Subject: Formal Complaint Regarding Persistent CV Joint Clicking Noise I am writing to formally document an ongoing issue with the constant velocity (CV) joints in my vehicle, which produce a noticeable clicking noise during low-speed turns, particularly at 90-degree intersections. This concern was first reported to my Honda dealer shortly after I leased the vehicle. At that time, the noise was intermittent; however, it has since progressed and now occurs consistently with every such maneuver.I understand that this is a recognized issue within Honda service departments. However, I maintain that audible clicking from CV joints under these conditions is not normal or acceptable wear behavior for a vehicle of this age and mileage.I am particularly concerned about vehicle safety, as steering and drivetrain integrity are critical to safe operation. The increasing frequency and volume of the noise suggest potential degradation that could compromise safety over time.   Additionally, given that the vehicle utilizes a GM-derived chassis, I worry that this shared platform may contribute to reluctance from either manufacturer to implement a permanent resolution.Honda service representatives have informed me that there is no known permanent fix and that replacement of the CV joints merely delays the recurrence of the symptom. This issue is noted heavily on Internet forums, too.  I respectfully request this be considered by  NHTSA for manufacturer recall.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11704876,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"12/13/2025","vin":"3GPKHWRM8RS","components":"ELECTRICAL SYSTEM","summary":"Service High Voltage System alarm + Service Vehicle Soon alarm warning. This with no heat while driving at 10,836 miles. Took in to dealer for service and reportedly a known problem with the freon system and end cap. My thought is this should be a recall fix by Honda/GM because there are many many complaints of it amongst 2024 Prologue Owners.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11704911,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2025","dateComplaintFiled":"12/13/2025","vin":"3GPKHWRM3RS","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"Been hearing a clicking noise from my front end of the prologue for quite some time. Keep having it written off that it\u2019s nothing. However I see people having complaints and getting the vehicle serviced.   Also my charger door compartment has been replaced 2x and is almost headed in for a third replacement.   Buy back investigation has been launched by Honda. No news since July","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11704733,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2025","dateComplaintFiled":"12/12/2025","vin":"3GPKHVRJ4RS","components":"UNKNOWN OR OTHER","summary":"The CV joint is clicking on both side of the suv.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11704770,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"12/12/2025","vin":"3GPKHVRJ0RS","components":"POWER TRAIN","summary":"Clicking noises when turning.  Turning left worse than right.  Sounds like bad CV joints.  Car only has 13,000 miles on it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11704391,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"12/11/2025","vin":"3GPKHZRJ1RS","components":"SUSPENSION,POWER TRAIN","summary":"Big noise axle issue front left and right side","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11704604,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2025","dateComplaintFiled":"12/11/2025","vin":"3GPKHWRM5RS","components":"SUSPENSION","summary":"Vehicles has loud clicking sounds from CV axles when turning past 20 degrees left or right.   This has been confirmed by dealer. No warning lamps were requested.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11704250,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"12/10/2025","vin":"3GPKHZRJ7RS","components":"POWER TRAIN","summary":"- CV Joint(s), front, both left and right are failing. Clicking on both sides is getting progressively worse. Yes would be available for inspection. - To date, no safety incidents. - Vehicle has been inspected twice now by the dealership. First at ~6 months old, now at ~10 months. Honda is acknowledging this problem, but is not allowing the dealership to fix the problem as it is under \" investigation\". The CV joints are clearly failing and Honda is doing nothing about it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703879,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2025","dateComplaintFiled":"12/09/2025","vin":"3GPKHZRJ9RS","components":"SUSPENSION","summary":"CV joint exhibits a clicking sound when executing turns. Especially in cold weather.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703948,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/09/2025","vin":"3GPKHXRJ7RS","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Car shows a turtle image on dash and will not go faster than 30mph nor will it fully charge without dealer intervention. This happens when it's cold. There's also a clicking sound when turning as well that's a whole other issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703982,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2025","dateComplaintFiled":"12/09/2025","vin":"3GPKHXRJ9RS","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Honda Prologue. The contact stated that while driving approximately 65 MPH, there was an abnormal clicking sound coming from the instrument cluster, and the instrument cluster went black. The contact then drove the vehicle to a local dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11704058,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2025","dateComplaintFiled":"12/09/2025","vin":"3GPKHZRJ0RS","components":"STEERING,SUSPENSION","summary":"Broken/Defective CV axles. Clicking noise occurs when turning both left and right.  Vehicle has been to the dealer and dealer has reproduced and noted the issue. Dealer stated nothing can be done due to no fix from Honda.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11704061,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"12/09/2025","vin":"3GPKHXRJ3RS","components":"STEERING,SUSPENSION","summary":"Broken/Defective CV axles. Clicking noise occurs when turning both left and right. Vehicle has been to the dealer and dealer has reproduced and noted the issue. Dealer stated nothing can be done due to no fix from Honda.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11704088,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/09/2025","vin":"3GPKHXRJ2RS","components":"POWER TRAIN","summary":"Both right and left axel have loud clicking when turning. Part difficult to obtain at dealership.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703619,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"12/08/2025","vin":"3GPKHXRJXRS","components":"STEERING","summary":"I have a clicking/knocking sound coming from my front axle when turning left or right. I\u2019ve learned that this indicates defective CV joints,  which could cause a dangerous situation in the future with steering control","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703757,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"12/08/2025","vin":"3GPKHXRJ4RS","components":"SUSPENSION,POWER TRAIN","summary":"My Honda Prologue is experiencing CV joint issues, primarily manifesting as a loud clicking or knocking noise when turning, even at low mileage.  I have only just reported this to my Honda dealer, but the vehicle is still within the warranty period.   From what I have read, the part was not designed correctly and it will fail on every single vehicle.  The problem is widespread enough that there should be a recall issued and Honda should be forced to fix the part on every single vehicle it sold.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703765,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/08/2025","vin":"3GPKHXRJ2RS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"Clicking noise when Hard turn right and left. Dealer says expected behaviour.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703767,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/08/2025","vin":"3GPKHVRJ6RS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"At approximately 3000 miles, I started hearing clicking noises from front end when accelerating while turning.  Noise is more pronounced when turning left and when car is cold, but is rapidly getting worse and is now apparent on both sides and occurs whether cold or not.  Dealer says it is CV joints, and a bulletin is out on this repair.  Parts are back ordered and not readily available.  Google search reveals this is a widespread issue, which explains parts shortage.   Dealer says no update to parts has yet occurred, so it seems likely I will need to replace CV joints every time my tires are rotated!  After 3 years or 36K miles, it will be a $3000 tire rotation I will be paying for!  Please hold GM/Honda responsible for engineering a fix to this problem.  I have read of people on their sixth set of axels!","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703535,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2025","dateComplaintFiled":"12/07/2025","vin":"3GPKHVRJ6RS","components":"STEERING,SUSPENSION","summary":"The axel in the front of the car creeks and cracks, making a clicking sound as I make any left or right turns in the vehicle at any speed this is an ongoing issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703550,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"12/07/2025","vin":"3GPKHZRJ1RS","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"AXLE ISSUE NOISE LETF AND RIGHT","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703559,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2025","dateComplaintFiled":"12/07/2025","vin":"3GPKHVRJ4RS","components":"POWER TRAIN","summary":"Front axels had constant clicking sound and required replacement","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703586,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/07/2025","vin":"3gpkhxrj2rs","components":"SUSPENSION","summary":"Very loud clicking noise when making left turns.  Now starting on the right side","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703588,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"12/07/2025","vin":"3GPKHZRJ9RS","components":"SUSPENSION","summary":"Axel noise on passenger front side when turning , also cause vehicle to almost slide. Very noticeable at low speeds and 3 point turns. Many owners are experiencing this as well as myself.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703606,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2025","dateComplaintFiled":"12/07/2025","vin":"3gpkhzrj2rs","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"CV axel clicking when turning. Most noticeable when outdoor temperature is cold. Also when applying right turn signal and making the turn. After making the turn when the switch goes back to neutral it will bump on the left turn signal and it will signal 3 times causing confusion to other drivers.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703427,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2025","dateComplaintFiled":"12/06/2025","vin":"3GPKHURM3RS","components":"STEERING,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Several issues!! When I turn I hear clicking noises.   Last night The \"Service High Voltage System\" warning lights came on.   The Interior pieces are falling off my door and the vent on driver side dash.   The automatic emergency break is very strong and jerks very heavily when back up. It\u2019s not turned off!","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703479,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"12/06/2025","vin":"3GPKHZRJXRS","components":"STEERING,SUSPENSION","summary":"Vehicle drive shaft make clicking noise at the cv joint while turning left or right.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703298,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2025","dateComplaintFiled":"12/05/2025","vin":"3gpkhxrj2rs","components":"STEERING,SUSPENSION","summary":"The vehicle clicks when making turns. It only has 15k miles on it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703316,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"12/05/2025","vin":"3GPKHXRJ8RS","components":"STEERING,SUSPENSION,SERVICE BRAKES","summary":"At approximately 6,000 miles the vehicle started making clicking noises when making a left turn, which then progressed to clicking when making left and right handed turns. I took the vehicle to the dealership and they stated it is a manufacturer defect and there is no recall at this time. When backing the vehicle up it slams the brakes on when there is no reason for it to. The vehicle has also slammed the brakes on when driving down the road and there has been no obstructions or obstacles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702917,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2025","dateComplaintFiled":"12/04/2025","vin":"3GPKHZRJ0RS","components":"SUSPENSION","summary":"My CV Axles or joints make a clicking sound when turning both left and right. It happens more on left turns. It appears that this is a common issue with Honda Prologes and Blazer EV.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702919,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"12/04/2025","vin":"3GPKHZRJ7RS","components":"UNKNOWN OR OTHER","summary":"This vehicle started making a clicking sound at 2000 miles when turning. This is a known issue with the 2024 axels that Honda refuses to fix. I took this in to my dealer and they said it was normal, that all of the 2024 models are making this sound.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702718,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2025","dateComplaintFiled":"12/03/2025","vin":"3gpkhxrjxrs","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"the automatic emergency braking system in both forward and reverse is to sensitive and violently slams the brakes when there is no risk of a collision.  the most recent incident involved making a left hand turn where there was a little overpass wall on the passenger side of the street i was turning onto. with cars behind me the vehicle slammed the brakes as i was going approx 10-15MPH , startling myself and all 3 passengers and almost causing me to be rear ended. the vehicle also slams the brakes in reverse when there are no objects in the way predominately if it is raining out.  it's a harsh violent stop and can cause an accident or injury.  due to this incident the vehicle is back at the dealership for a total of 3 appointments and 32 days in repair for this issue and they still have not remedied the issue","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702731,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/03/2025","vin":"3gpkhvrjxrs","components":"STEERING","summary":"When I make a hard full lock turn, like a U-turn for example, i hear a distinct crunching and creaking sound. It sounds like saying the nonsensical word \"garrump\"","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702734,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"12/03/2025","vin":"3gpkhvrjxrs","components":"FORWARD COLLISION AVOIDANCE","summary":"I got several false positives from the radar or perhaps optical system that caused the vehicle to spontaneously and suddenly brake at freeway speeds. I believe it was the optical system that was at fault due to the shifting lines on the freeway but I can't be sure.  I got the radio update service bulletin work completed by the dealership and it seems to have abated. However, any 2024 prologue that has not received the update is subject to the same error. From what I understand, Honda has stopped performing the service bulletin at this time due to update failures that have \"bricked\" the car's software.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702820,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2025","dateComplaintFiled":"12/03/2025","vin":"3GPKHURM2RS","components":"STEERING,ELECTRICAL SYSTEM","summary":"Service high voltage system light/notification has come on three times since we got it last September 2024.   The first time the light came on we heard lots of clicking leading up to the notification.   The second time there wasn\u2019t anything noticeably wrong besides the light coming on.  The third time the heater wouldn\u2019t heat the air coming in, it stayed cold. Then when trying to charge the car wouldn\u2019t go past 27%.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702390,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/02/2025","vin":"3GPKHXRJ2RS","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Yesterday 11/30/25 we were going on the freeway about 60 mph, when suddenly I got the warning that my battery and acceleration were impacted due to a battery issue. States to service battery soon. It stayed that way as we were headed to have some blood work.  That warning continued until the evening when it disappeared so thought it was a glitch. I still setup an appointment to have it checked at the dealership on Thursday 12/4/25 at 8:15am.  On 12/1/25 at around 7:35am I was about to break at a light when I feel this jolt from my car and the same warning lights stayed on. I was really concerned so when I got off and went to work I immediately called the service department to move my appointment up to Tuesday 12/2/25 at 7am first thing. I dropped off the car at night for them to work on it. This seemed to impact also the Heater as it was cold air coming from my vents.  I have seen this issue in Facebook and Reddit but felt I may not experience it as I had 8000+ miles on it with various long road trips. But now I am worried about the reliability and safety of this vehicle. Hope they can fix it and soon.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702416,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/02/2025","vin":"3GPKHXRJ1RS","components":"SUSPENSION","summary":"Clicking sound coming from front passenger side wheel, while turning wheel left or right, and driving forward and backward.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702506,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2025","dateComplaintFiled":"12/02/2025","vin":"3GPKHXRJ0RS","components":"STEERING,POWER TRAIN,FORWARD COLLISION AVOIDANCE","summary":"My 2024 Honda Prologue has numerous issues. First, the CV joints are making the clattering noises when turning right from a stop. Started at almost 8000 miles, more faintly, but now very noticeable. I noticed the left has now started making the same noises as well at 9000 miles on the odometer. Soon after purchase, the automatic braking/collision avoidance slammed on my brakes HARD while driving at highway speeds. Nothing was present in front of me, early morning and no cars around or I probably would have been rear ended for sure. I disabled the auto braking but the \u201cBRAKE\u201d alert comes on almost daily, with nothing there. Backing up did the same so I disabled it as well. Lastly, every time I use my turn signal to turn right and I bring the wheel back to center, it cancels out as it should but it then turns the left signal on for 3 blinks. Assuming the stalk is to strong or weak  and goes back just far enough to indicate like I am going to turn or enter left. This can surly cause confusion to other drivers. The dealer stated Honda is aware of the CV noise but has no remedy at this time. For the other issues, they needed me to leave my car but had no loaner available. I will have to return there at another time as the loaners are \u201cfirst come first served\u201d.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702264,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"12/01/2025","vin":"3GPKHZRJ6RS","components":"POWER TRAIN","summary":"The CV joint makes a clicking sound when turning, the car has 8000 miles on it","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702379,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"12/01/2025","vin":"3GPKHXRJ0RS","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"Car has about 7k miles on it, the axles were changed about 3k miles ago, they are clicking and making bad noises again and will need to be replaced again. Also, AC motor went out when almost new, and it was replaced.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702081,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"11/30/2025","vin":"3GPKHZRJ5RS","components":"POWER TRAIN","summary":"The CV joints started clicking loudly on both sides after less than 5000 miles of driving on the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11702089,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2025","dateComplaintFiled":"11/30/2025","vin":"3GPKHVRJ6RS","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"Turned on the heat and immediately got these messages. \u201cService High voltage system. Reduced acceleration drive with care\u201d. Car will not charge now.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11701966,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2025","dateComplaintFiled":"11/29/2025","vin":"3GPKHXRJ4RS","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Cv joints clicking. Local Honda service department is aware of the problem, but no fix for it.   Service high voltage battery with reduced power. This just came up that limits driving.   Heater stopped working.  Infotainment center will black out on and off every time I turn on the car. Very dangerous when I forget and I\u2019m backing out of my garage.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11701967,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"11/29/2025","vin":"3GPKHXRJ4RS","components":"UNKNOWN OR OTHER","summary":"HondaLink does not work. I cannot rely on the app to charge or use any functionality of the app. I have to use other charging apps to charge my car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11701944,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2025","dateComplaintFiled":"11/28/2025","vin":"3GPKHZRJ3RS","components":"STEERING,ELECTRICAL SYSTEM","summary":"ve had the 2024 Honda Prologue in for repair for service high voltage system 5 times.  The car was purchased on 20 Jan 25, the first time was on 17March 25 and the car had 1880 miles, the second time was on 13 Oct 25 and the car had 7141 miles, the third time was on 23 Oct 25 and the car had 7357 miles, the 4th time was on Nov 3 and the car had 7421 miles,the 5 times was on 17 Nov 25.  With the service high voltage system problem it affects the charging ability of the car, the max charge I can get is 25% which vives me a driving range of 70 miles. When the car was in for the 5th visit they also had to replace the driver side front axel because of bad cv joint,they also found the passangers side front axle was s also bad but could not replace it because of back order on parts with no ETA.  Both of thse a re safety issues, not knowinf if the front end might collapse or if I  get the service high voltage system warning when I am not near a charging facility. I feel that I am a prisoner to this car and am afraid to drive it far from home.  What I understand is that Honda is not making any serious effort to fix these problems. i beleive it will take a few deaths before Honda steps up and takes responsibility.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11701960,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2025","dateComplaintFiled":"11/28/2025","vin":"3GPKHZRJ7RS","components":"ELECTRICAL SYSTEM","summary":"Dashboard warning \"High Voltage System Service Soon\" came on while driving. Phoned dealer. Made service appointment. Started car and warning notice had disappeared. Drove car to dealer, who checked and told me there were \"multiple error codes relating to various electrical issues\" and \"the case is going to be elevated to Honda's tech/engineering team.\" The car will be at the dealership for 7 days at this point.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11701793,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2025","dateComplaintFiled":"11/27/2025","vin":"3GPKHXRJ3RS","components":"SUSPENSION","summary":"CV joint clicking. Both had to get replaced at 5K miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11701618,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2025","dateComplaintFiled":"11/26/2025","vin":"3GPKHZRJ1RS","components":"UNKNOWN OR OTHER","summary":"When you turn on Reverse at night, the back up camera is so dark it is hard to see if it\u2019s not fully lit outside by other means.  Either the camera needs to be better quality for night viewing or another lighting source should be added to see safely. Thank you.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11701503,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"11/25/2025","vin":"3gpkhwrm8rs","components":"STEERING,SUSPENSION","summary":"When driving vehicle noticed clicking noise in front passenger cv axle, it was a constant issue when turning to the right or left. Took to dealership they were able to replicate the issue and ordered the replacement part. Part took 7 days to arrive and was subsequently installed onto the vehicle causing the issue to go away. Recently the front driver side CV Axle has started to make the same noise when turning left. Dealership was unable to replicate and refused to fix. Car had 6000 miles on it when issue first happened. Front Driver side CV Axle happened around 8000 miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11701128,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2025","dateComplaintFiled":"11/24/2025","vin":"3GPKHURM6RS","components":"UNKNOWN OR OTHER","summary":"Clicking noise while truning the vehicle at low speed. The sound seems to be coming from CV joints from front axles. Early on, I did not pay much attention becuase the there were a small number of clicking sound. But as the time has passed, I hear clicking sound has become more prominent.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11701193,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2025","dateComplaintFiled":"11/24/2025","vin":"3GPKHZRJ2RS","components":"POWER TRAIN","summary":"During turns to the left, there is a noticeable \"clicking\" sound that I can hear inside the cabin.  I have not heard the noise when turning right. Research I've done seems to indicate this may be a CV joint issue on the vehicle.  I am going to take it in for service shortly, but since it appears to be common among other vehicles of the same type I decided to file a report for tracking.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11701285,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2025","dateComplaintFiled":"11/24/2025","vin":"3GPKHXRJ6RS","components":"STEERING,SUSPENSION,ELECTRICAL SYSTEM","summary":"I got my honda prologue in may 2024, brand new. I have since had it into the shop about to be for the 2nd time due to clicking when i turn . CV JOINTS . they replaced all of them in 9/25 and now again in 11/25... not even 3 months later. I currently also have issues with the mileage, i used to get 260 when i would charge to 80% not i only get 230 if i am lucky. Also , my temp gauges tend of be wrong. along with my mileage showing i have more than i start driving and it goes down by 10-15 miles.... This car is worthless and the constant issues witht he CV JOINTS needs to be recalled so our cars can get bought back .. this is causing more issues for the owners than it needs to be","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11701351,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2025","dateComplaintFiled":"11/24/2025","vin":"3GPKHXRJ1RS","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"1. Parking sensors will go off at the most random times. The most common is when I\u2019m at a standstill at a traffic light and the front parking sensors will start beeping as if I am as close as possible or about to hit an o next in front of me.   2. Rear parking sensors consistently alert and beep when there is nothing behind me. For instance I was backing out of a parking spot with no cross traffic or anything behind me. As I was trying to back out it slammed the breaks and came to a sudden stop. It did this again until I pulled the car back into the parking spot and backed out again.   This will also happen when I am backing the car into and out of my garage. I don\u2019t have anything beside me or within the guide lines but it will out of nowhere come to a sudden stop and not let me back up anymore.   3. I had one instance of emergency breaking. We were coming to a stop when out of nowhere the emergency breaking stopped the vehicle. We were at a slow rate of speed at this time. Maybe 10mph when it slammed the breaks on to come to a complete stop about 10 yards behind the vehicle in front of me. It did this twice within a few second period causing a motorist behind me to almost hit me.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11701006,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2025","dateComplaintFiled":"11/22/2025","vin":"3GPKHWRM9RS","components":"POWER TRAIN","summary":"Bad Axle causing car to mange click noise when turning left or right","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11700293,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2024","dateComplaintFiled":"11/19/2025","vin":"3GPKHURM2RS","components":"POWER TRAIN","summary":"The contact owns a 2024 Honda Prologue. The contact stated that there was a clicking noise coming from the front axle while turning the steering wheel to the left or the right. The contact stated that the instrument panel lights were intermittently blinking. The vehicle was taken to the dealer, who diagnosed the failure with the instrument panel as do to an electrical short with the radio. The dealer was unable to determine the cause of the clicking sound coming from the front axle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11700124,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2025","dateComplaintFiled":"11/18/2025","vin":"3GPKHZRJXRS","components":"WHEELS","summary":"The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left turn, there was a clicking sound coming from the front driver\u2019s and passenger\u2019s side wheels. A dealer was contacted. The vehicle was taken to a dealer and the vehicle was inspected, and the contact stated that the vehicle was operating as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,800.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11699833,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"11/17/2025","vin":"3GPKHXRJ7RS","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle made abnormal clanking and grinding sounds. The message \"Drive with Caution - Acceleration Decreased\" was displayed. Additionally, the heater was inoperable, and the battery failed to charge above 25 percent. The vehicle was taken to the dealer, who replaced the front axles four times and serviced the battery; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11698974,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2025","dateComplaintFiled":"11/12/2025","vin":"3GPKHZRJ1RS","components":"STEERING","summary":"The contact owned a 2024 Honda Prologue. The contact while depressing the accelerator pedal and attempting to make a left or right turn, there was a clicking sound coming the front of the vehicle. No warning light was illuminated. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 13,600.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11698641,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"11/10/2025","vin":"3GPKHXRJ6RS","components":"HYBRID PROPULSION SYSTEM","summary":"The contact owns a 2024 Honda Prologue. The contact stated that while attempting to start the vehicle, the vehicle briefly failed to start as expected, but internal electronics showed signs of power. After which, the message \"Battery Low\" and \"Service High Voltage System\" were displayed, even though the battery indicator showed that the battery was charged to 90%. The vehicle returned to normal functionality, but the failure became a regular occurrence. The Hybrid Battery warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that the vehicle was functioning as intended during the time it was in the service center for diagnosis, and no faults were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,900.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11698165,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"11/07/2025","vin":"3GPKHXRJ8RS","components":"SUSPENSION","summary":"The contact owns a 2024 Honda Prologue. The contact stated while driving at an undisclosed speed and completing a left turn, there was an abnormal clicking sound coming from the front end of the vehicle. The contact stated that the abnormal clicking sound also occurred while completing a right turn. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that the driver\u2019s and passenger\u2019s sides front axles had failed. The vehicle was not repaired due to parts unavailability. The manufacturer was not notified of the failure. The failure mileage was 24,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11695396,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"10/24/2025","vin":"3GPKHZRJ7RS","components":"POWER TRAIN","summary":"The contact owns a 2024 Honda Prologue. The contact stated that there was an abnormal clicking sound coming from the front end while making a left or right turn. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that the parts were on back order. The vehicle was diagnosed, and it was determined that the axle on one side of the vehicle needed to be replaced. The vehicle was repaired, but the failure recurred. The axle was ordered for the other axle replacement. The vehicle was repaired, but the failure recurred. The contact stated that the sound persisted on both sides of the vehicle. The axles were replaced, but the failure persisted. The manufacturer was contacted, but no assistance was provided.  The failure mileage was approximately 1,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11695244,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"10/23/2025","vin":"3GPKHWRM8RS","components":"STEERING","summary":"The contact owns a 2024 Honda Prologue. The contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the steering wheel. There was no warning light illuminated. The contact stated that the failure mostly occurred while turning the steering wheel to the left. The contact also stated that the failure occurred after driving for an extended period. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 3,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11695273,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"10/23/2025","vin":"3GPKHXRJ1RS","components":"POWER TRAIN","summary":"The contact owns a 2024 Honda Prologue. The contact stated that while making right or left turns, there was a loud clicking sound coming from the wheel wells. The vehicle was taken to the local dealer, who diagnosed that the front driver\u2019s and passenger\u2019s side CV joint axles were faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the parts to repair the vehicle were on back order. The manufacturer was not yet contacted. The failure mileage was 10,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11685211,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2025","dateComplaintFiled":"09/05/2025","vin":"3GPKHYRJ6RS","components":"SEATS","summary":"The contact owns a 2024 Honda Prologue. The contact stated that two key fobs were programmed for his spouse and his seat. While reversing with the key fob programmed for his wife, the seat moved to her preset position, and the contact was concerned about losing control of the vehicle during an unintended seat adjustment. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11680346,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"08/13/2025","vin":"3GPKHVRJ0RS","components":"STEERING,WHEELS","summary":"Front axels of vehicle make clicking noises when turning left or right that are getting progressively worse as time goes on. The noise is getting louder and it's concerning.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11680196,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2025","dateComplaintFiled":"08/12/2025","vin":"3GPKHVRJ0RS","components":"ELECTRICAL SYSTEM","summary":"Both screens went black during drive - no visuals for mph, safety features including blind spot assist, pedestrian signal and back up camera are included not working. When vehicle is off the radio is still playing. Soft reset did not work. This is second time this has happened. I am taking it to dealer for a hard reset - hopefully this works.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11679732,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2025","dateComplaintFiled":"08/11/2025","vin":"3GPKHXRJ8RS","components":"STEERING,SUSPENSION","summary":"A clicking noise coming from the front of the vehicle whenever I turn the steering wheel to the left or right.  usually happen from a standing start.  Honda dealership says its normal.  but clicking is not normal. started to click around 3000 miles or so.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11679745,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2025","dateComplaintFiled":"08/11/2025","vin":"3GPKHXRJ9RS","components":"STEERING,SUSPENSION,VEHICLE SPEED CONTROL","summary":"Hello good morning my car is sounding too bad noise more and more everyday went to showroom 3 times show them and they giving reply that this is honda manufacturing default we are working on it to fix it everytime they are responding the same and everyday me and my family is scared to drive this car on highway please help we are paying so much for this car and we are not having no answer  And i attach the photo of how the honda people are replying me on everycall please help us we are soo disappointed of this car paying this much money and we got this car i dont need this car so upset with honda","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11679135,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"08/07/2025","vin":"3GPKHZRJ1RS","components":"POWER TRAIN","summary":"The front axel or CV joints are making a metallic grinding and clacking sound when turning, especially when turning up curvy roads with a steep incline. Further, there is a loud clacking sound (from the same area, under the hood) when the vehicle is on the highway at speeds greater than 55 mph. This issue started around 2,000 miles but has increased to become a signficant disruption now at 9,500 miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11679161,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"08/07/2025","vin":"3GPKHXRJ6RS","components":"STEERING,SUSPENSION","summary":"At 1200 miles the car began to have clicking noise when doing sharp turns which appeared to be a CV joint/ axle issue.  At 3900 miles dealership replaced both axles.  Claimed original parts were defective.  Left dealership and with in 9 miles of driving, the same problem problem continued with the clicking, only louder.  Car also has \"sticky\" unresponsive steering for brief moment every time when attempting change lanes or exit freeway.  This is an issue expereince only when the car is driven at higher speeds.  Lane depature system is always disabled so it should not contribute to this problem.  Car is now back at the dealership to have the axles replaced again with only 4000 miles on it.  This means the car is now on it's third set of axles in under 9 months and with 4000 miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11678453,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"08/05/2025","vin":"3GPKHXRJ9RS","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"I purchased brand new honda prologue almost spent 60k and from the day i bought the car starting the next week it start making slow sounds from front tire or suspension and slowly slowly it going more and more i went for my 1 service complain about that to the service advisor he finish the service and come back to me and give me the answer that this is manufacture default honda is having we cannot do nothing in this case indeed not having no help i leave from there the sounds getting more and more i am getting too scared to drive this vehicle on highway on 70mph because i feel the tire will break i went again for 2 service recently with more noice and they gave me the same answer that honda have manufacturing default i mean spending 60k with this kind of response is crazy i cannot believe i am soo disappointed and upset to have this car i am soo scared i need help please help me asap","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11678121,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2025","dateComplaintFiled":"08/03/2025","vin":"3GPKHURM4RS","components":"STRUCTURE","summary":"The right side bumper has separated from the hinges, and I feel that this might be related to the previous 2024 Honda Prologue recall about the right control arm. I just want to make sure that it is reported as it looks like a manufacturing fault. My car only has 1500 miles on it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11677808,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2025","dateComplaintFiled":"08/01/2025","vin":"3GPKHXRJ6RS","components":"ELECTRICAL SYSTEM","summary":"Vehicle charge will drop signficatinally when parked for over night.   Car was charged to 100 % then dropped to 92% overnight.   Car only gets 50-60% of mileage stated from the dash and app.   Car has 3997 miles on it, yet as has charge history shows it has been charged enough throughout history to have 8,100 miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11677088,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2025","dateComplaintFiled":"07/29/2025","vin":"3GPKHXRJXRS","components":"STEERING","summary":"Vehicle makes clicking noises when making sharp turns at low speed. Replacement of left front axle done at 3,833 miles by dealership service department on 5/22/25.  Clicking was reported again on 6/15/25 but was unable to replicate in noisy surroundings. Dealership advisor stated there is no solution to repair the problem and this would keep happening. Noise worsened and vehicle was taken to a different dealer on 7/21/25. The service advisor stated that they were \"unable to determine cause at this time. Concern is under investigation.\" Advisor claimed this \"may possibly be a normal characteristic.\"","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11676679,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2025","dateComplaintFiled":"07/28/2025","vin":"3GPKHVRJ2RS","components":"FORWARD COLLISION AVOIDANCE","summary":"Forward collision warning system activated Automatic Emergency Braking system and brought car to an immediate stop. This has happened multiple times for no reason. Sometimes it will activate on a street with no other vehicles, today it almost got me rear-ended in traffic.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11676802,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2025","dateComplaintFiled":"07/28/2025","vin":"3GPKHZRJ3RS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"Car makes loud clicking noise while making turns. Steering doesn\u2019t come back to center after making sharper turns. Suspect bad CV joint, common when searching online for this problem.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11676490,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2025","dateComplaintFiled":"07/27/2025","vin":"3GPKHXRJ0RS","components":"FORWARD COLLISION AVOIDANCE","summary":"Frequently engages erroneously due to heavy rain or pavement markings. Last week when it was raining heavily, AEB engaged at least 10 times while I tried to back out of my garage (there was nothing/nobody in my driveway). And this past Friday it engaged 3 times on different colorings for patched pavement cracks in a parking lot while backing out of a parking spot.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11676421,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2025","dateComplaintFiled":"07/26/2025","vin":"3GPKHXRJ6RS","components":"WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11674484,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"07/18/2025","vin":"3GPKHZRJ1RS","components":"STEERING,ELECTRICAL SYSTEM","summary":"Hears creaking sound when turning in low speed. Only 1000 miles on the vehicle.  The charging door indicator won\u2019t go off. Keep popping up during driving, blocking the meter screen.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11674589,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2024","dateComplaintFiled":"07/18/2025","vin":"3GPKHZRJ1RS","components":"STEERING,POWER TRAIN","summary":"When I bought this car, when I turn it makes clicking noises and clunks when put into drive. Dealer said it was a safety feature,  but after investigation its the CV joints on the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11674167,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2024","dateComplaintFiled":"07/17/2025","vin":"3GPKHWRM3RS","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"I cannot reverse with my car slamming on the brakes and it thinks I'm going to hit something when no one is behind","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11673575,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2025","dateComplaintFiled":"07/15/2025","vin":"3GPKHXRJ8RS","components":"STEERING,UNKNOWN OR OTHER","summary":"Knocking noise when making a right or left noise. Noise seems to slowly get louder.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11673830,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"07/15/2025","vin":"3GPKHZRJ7RS","components":"POWER TRAIN","summary":"The vehicle emits a loud clicking or popping noise from the front axle/CV joints when turning from a complete stop, despite having very low mileage. It has already been serviced twice and is currently in service for the same issue. A failing CV axle is essential to steering and can pose significant safety risks, especially at higher speeds.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11672637,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2025","dateComplaintFiled":"07/11/2025","vin":"3GPKHXRJ7RS","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"At almost 20,000 miles my car shut itself off while I was still driving. I was slowing down to a stop but my car was not functioning properly, could not turn my car off, put in park or turn of parking break. I had to sit in the middle of the street for at least a minute until I was able to shut off my car and restart it again. I drove straight to the Honda dealership. Waiting on diagnostic results. Also, I have always had a problem reversing out of a parking space when it rains. The emergency sensor reads an object behind me and automatically breaks even though I am the only car in the parking lot. It takes me minutes to back out enough to turn my car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11672943,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2025","dateComplaintFiled":"07/11/2025","vin":"3GPKHZRJXRS","components":"POWER TRAIN,STRUCTURE","summary":"Clicking nose from axles when making hard left or right turns.  Took to dealer and it took 2 visits to repair.    Driver\u2019s door window leaks when it rains or I go thru a car wash.  My left shoulder gets dripped on.  My car now has 7,500 miles.  Both of these issues were present from day 1.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11671888,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"07/08/2025","vin":"","components":"TIRES,BACK OVER PREVENTION,PARKING BRAKE","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11672032,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"07/08/2025","vin":"3GPKHURM4RS","components":"SUSPENSION","summary":"I purchased a brand-new car from Freeway Honda (1505 Auto Mall Dr, Santa Ana, CA 92705) in December 2024. Since then, I\u2019ve been experiencing an issue where the car makes clicking noises when turning the steering wheel left or right. It appears to be related to the axles, and this is not normal for a new vehicle.  This situation is becoming extremely frustrating, as I bought this car for comfort and peace of mind\u2014not to feel unsafe or uncomfortable while driving.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11671222,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2025","dateComplaintFiled":"07/04/2025","vin":"3GPKHXRJ6RS","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"1. Infotainment system completely shuts off at random moments and not form of reset will bring them to work again.   2. Forward Collision Warning: Will sound at times even if there is absolutely nothing ahead of you.   3. Lane departure is not always \u201cavailable at this time\u201d.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11670452,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2025","dateComplaintFiled":"07/01/2025","vin":"3GPKHZRJ8RS","components":"ELECTRICAL SYSTEM","summary":"Persistence issues with warning indicators appearing and charging capabilities on vehicle being reduced from 80% to 27% or 25%, which is approximately 67 miles total, and charging capacity cannot be increased either on the app of the vehicle or directly through the vehicle. Warning indicators displayed include \"Service Vehicle Soon\" and \"Service High Voltage System\". Four light indicators appear, one yellow turtle symbol, two red battery looking symbols, and a red car symbol. Incident has occurred a total of 5 times within approximately a 50-day period. Dealership where vehicle was leased has attempted to fix the issue four times without any success, issue has now appeared a total of 5 times.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11670325,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2024","dateComplaintFiled":"06/30/2025","vin":"3GPKHXRJ4RS","components":"STEERING,WHEELS,FORWARD COLLISION AVOIDANCE","summary":"Well i bought this Brand New car from HONDA PLANET in NJ UNION 2024 August have been have this issues with axles making clicking noises also when Stopping Suddenly in Reverse this is not normal have been taken to the dealership since i bought this car and its getting crazy for me for my comfort because i bought this car for my comfort use not to be feeling uncomfortable and not safe driving this car","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11670342,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2025","dateComplaintFiled":"06/30/2025","vin":"3GPKHVRJ2RS","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving my 2024 Honda Prologue, the automatic emergency braking system (part of Honda's Collision Mitigation Braking System) has activated unexpectedly and forcefully multiple times \u2014 with no obstacle or vehicle ahead. The most serious incident occurred on 6/28/2024, while traveling at approximately 70 mph. The vehicle suddenly slammed on the brakes without warning or any visible threat in the road. We did not crash, but the vehicle behind us narrowly avoided rear-ending us. This also happens about 50% of the time we reverse the vehicle. Given the potential severity of this defect \u2014 especially involving passenger injuries and potential crashes \u2014 I am deeply concerned. Many other Honda owners have reported similar phantom braking behavior across multiple models, and I believe this defect needs to be investigated urgently by NHTSA. Honda has not issued a recall or provided public guidance on how to disable or address the system, leaving drivers at risk.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11670349,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2024","dateComplaintFiled":"06/30/2025","vin":"3GPKHVRJ2RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Leased vehicle 8/31/24, HondaLink app crashed within 45 minutes of leaving the dealership. Spent the next 3.5 months on the phone and emailing regularly with Honda for assistance, updates, or a solution, usually with limited response and no resolution. We were told by Honda to not drive the car until the issue was resolved, but they wouldn\u2019t take it in to a shop or anything. The issue was resolved 12/13/2024 and it finally worked - and just crashed again. Unfortunately critical updates are sent through the app, so this puts us at risk if an update is available and inaccessible to us due to the app issue. The car also randomly changes settings such as lights, window locks, door locks settings, CarPlay won\u2019t work, wireless CarPlay does not work, drops phones completely off, slams on the brakes while backing up, and recently started slamming on the brakes going forward with no hazards in sight (reported separately). These issues cause it to be unsafe to drive this vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11669895,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2025","dateComplaintFiled":"06/28/2025","vin":"3GPKHZRJ0RS","components":"UNKNOWN OR OTHER","summary":"Vehicle Make: Honda Model: Prologue Year: 2024 VIN: [XXX]   Description of the issue:  I own a 2024 Honda Prologue (VIN [XXX] ) with approximately 7,500 miles. I began noticing a clacking or clicking sound when turning the steering wheel fully left or right. There is also visible grease on the inside of the front wheels, indicating a possible failure in the axle system.  I took the vehicle to Honda White Plains, where I was informed that the front axles must be replaced. The issue is reportedly covered under warranty, but the dealership is waiting for Honda\u2019s approval to proceed with the replacement.  I am filing this report because I am concerned about potential safety implications related to steering or suspension, and to document this issue in case other owners are experiencing similar failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11669381,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"06/22/2025","dateComplaintFiled":"06/26/2025","vin":"3GPKHXRJ6RS","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving my 2024 Honda Prologue, the automatic emergency braking system (part of Honda's Collision Mitigation Braking System) has activated unexpectedly and forcefully multiple times \u2014 with no obstacle or vehicle ahead. The most serious incident occurred on [insert date], while traveling at approximately [insert speed] mph. The vehicle suddenly slammed on the brakes without warning or any visible threat in the road. The sudden stop caused whiplash injuries to my wife and two children, who were passengers in the vehicle. We did not crash, but the vehicle behind us narrowly avoided rear-ending us. I have attempted to get the vehicle serviced, but the nearest dealership told me there is a wait time of over a month, so no diagnostic has yet been performed. Given the potential severity of this defect \u2014 especially involving passenger injuries and potential crashes \u2014 I am deeply concerned. Many other Honda owners have reported similar phantom braking behavior across multiple models, and I believe this defect needs to be investigated urgently by NHTSA. Honda has not issued a recall or provided public guidance on how to disable or address the system, leaving drivers at risk.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11669492,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2025","dateComplaintFiled":"06/26/2025","vin":"3GPKHXRJ1RS","components":"SERVICE BRAKES","summary":"I got in my car and received the following error messages immediately upon turning on the car:  - Brake System Failure 43 MPH Max Speed  - Brake Assist Failure. Press hard to brake. Speed limited.  - Service Stabilitrak  - Auto Hold Unavailable   Driving the car was very unsafe as the brakes were extremely difficult to engage, taking my full body force to fully depress the pedal and have the brakes slowly engage.   I have taken the car to my Honda Dealership, which (at this time) has been unable to replicate the issue or find a problem.   This is a safety issue to have unresolved, as the brakes suddenly becoming extremely difficult to work makes the car unsafe to drive.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11669599,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2025","dateComplaintFiled":"06/26/2025","vin":"3GPKHVRJ9RS","components":"SUSPENSION","summary":"honda dealership replaced left front and right front axels for clinking noise less than two months ago but same issue. When you push acceleration pedal, it makes clinking noise. Honda service manager told me that they are replacing with same part number. They are not really fixing the problem but just put temporary bandage on the car. Please have honda manufacture to recall on front axels with updated part. Thank you","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11669003,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"06/24/2025","vin":"3GPKHXRJ6RS","components":"AIR BAGS","summary":"Honda Prologue 2024 AWD with 2300 miles driven. The display indicates \"Service Safety Restraint System\" The dealer tells me the code is for the driver side curtain airbag which the repair is not under warranty. VIN# [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11669040,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"06/24/2025","vin":"3GPKHZRJ6RS","components":"SUSPENSION","summary":"Seems like cv joint issue. Every turn you make with the prologue there is a clicking sound.  It happens on a left and right turn and sounds like clicking or tapping noise.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11668472,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2025","dateComplaintFiled":"06/22/2025","vin":"3GPKHXRJ0RS","components":"VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"When backing up randomly puts emergency brake on. In return you get whiplash. The car will then not move forward or back have to shut it off. It takes about 3 times for it to work again. The wipes with rain sensing on come on when hardly any rain but pouring and never turn on. The ev does not hold a charge for highway. Trip was 154 I had 280 on charge dies at 145.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11668373,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2024","dateComplaintFiled":"06/21/2025","vin":"3GPKHXRJ3RS","components":"STEERING,SUSPENSION,WHEELS","summary":"Car makes loud clicking noise while making turns. Steering doesn\u2019t come back after making steep turns. Car dealership says they have no remedy to repair the problem.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11667984,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"06/19/2025","vin":"3GPKHVRJ2RS","components":"STEERING,SUSPENSION","summary":"Vehicle drive shaft making a clicking sound at the CV joint when making a left hand turn. Problem started at 10,000 miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11667582,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2025","dateComplaintFiled":"06/17/2025","vin":"3GPKHZRJ5RS","components":"FUEL/PROPULSION SYSTEM","summary":"Service high voltage error keeps coming on. Have had it serviced by the dealer multiple times. Seems to be a common error with all Honda prologues but Honda has yet to address the problem.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11667125,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2025","dateComplaintFiled":"06/16/2025","vin":"3GPKHVRJ4RS","components":"ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES","summary":"When I, Turn, The Wells Makes, a loud noise the other day appear in the dash brake pedal unavailable and also the air conditioning turns on and off by self","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11666423,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2025","dateComplaintFiled":"06/11/2025","vin":"3GPKHXRJ0RS","components":"STEERING,UNKNOWN OR OTHER","summary":"When I apply my indicator in one direction and begin my turn, the indicator automatically turns off at a certain point. Immediately afterwards, the OPPOSITE indicator automatically flashes about three times.   This happens about half of the time I\u2019m making a basic 90 degree turn. It has happened regularly since I purchased the car in December of last year. It is a safety issue since the people behind me think I am making a quick left after making a right or vice versa. It seems to be an issue with GM models, and this is a GM build.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11666428,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"06/11/2025","vin":"3GPKHZRJ6RS","components":"STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Knocking sound in the front when turning Honda states normal axel problem.  For Fuel/battery . Been in a back and forth with Honda service/Honda motors because I\u2019m getting less then advertised on my range performance.  Example I drove a 60 mile drive and car drained 109z that\u2019s 49 miles unaccounted for. I am now being told by Honda Motors mediation that the battery loses 30/40 percent efficiency in cold weather. That\u2019s horrible. It\u2019s not advertised and it\u2019s unacceptable.  It\u2019s unsafe that customers can\u2019t depend on the vehicle when an emergency happens.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11665920,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"06/09/2025","vin":"3GPKHWRM6RS","components":"UNKNOWN OR OTHER","summary":"Turn signal switch actuator.    When engaging in a right turn with the signal on, the turn signal switch will attempt to auto-reset into position where it will regularly engage the left-turn signal 3-blink indication for a lane change.  The issue does not occur with every singly turn, but with enough regularity for it to be a very common occurrence on every drive the vehicle takes.  On our most recent drive, of approximately 4 miles, the issue occurred 3 times, which was 75% of the right turns made on that trip.  Brought the vehicle in for testing and fixes, and was given a loaner vehicle of the same model.  Loaner vehicle shares the same exact problem when making right turns.  This is a safety issue that should demand a recall, as it is an important safety system to alert other drivers on the road of your intentions.  When finishing a right turn and the left signal engages on its own, it can trigger other people to believe you are making a new turn and may confuse them with your intentions on driving, or can occasionally trigger other people to think we are making a left turn when we are not intending to turn at all and they may pull out into the street, and there is no way to cancel the blinks as they are happening.    Upon further research, this is a very widespread issue affecting potentially hundreds of thousands of people.  When bringing it in for service, it's frequently regarded as a \"car quirk\" or a characteristic but that is unacceptable as this is a serious safety issue with the car as it is the only communicating factor you have with other drivers on the road.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11665653,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2025","dateComplaintFiled":"06/08/2025","vin":"3GPKHXRJ1RS","components":"STEERING","summary":"Clicking noise when turning left. Suspect CV joint as it is a common issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11665311,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"06/06/2025","vin":"3GPKHZRJ3RS","components":"SUSPENSION","summary":"Clicking sound from behind both front wheels when max (or near max) turning.  Most apparent from stop and slow acceleration when turning","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11664793,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2025","dateComplaintFiled":"06/04/2025","vin":"3GPKHWRM6RS","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Driving in the express lanes south of Atlanta in the rain, the vehicle's Automatic Emergency Braking system activated for no reason. There were no other vehicles around, and we were on a straightaway. It was such an abrupt deceleration that if another vehicle had been tailgating me, they probably would have run into me.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11664686,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2025","dateComplaintFiled":"06/03/2025","vin":"3GPKHVRJ4RS","components":"STEERING","summary":"Cv drive shaft worn out left and right my car mileage is only 3000 the dealership already fix the issue but I'm in doubt it will worn out again.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11664206,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"06/01/2025","vin":"3GPKHXRJ3RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"During my experience with the 2024 Honda Prologue, I have encountered several significant issues related to the vehicle's starter system. Notably, while reversing, the car intermittently engages the brakes as if it detects an obstacle behind it. Additionally, while driving, the vehicle occasionally applies the brakes unexpectedly, presuming that a collision is imminent.  Furthermore, I observed a rapid decline in battery power, accompanied by error messages on the dashboard indicating \"Service Soon\" and \"Service High Voltage System.\u201d After consulting with a service center, I was informed that no issues were detected with the vehicle. However, I am presently receiving persistent error notifications stating \"Service High Voltage System\" and \"Reduced Acceleration Drive with Care.\"  In addition, the air conditioning system has ceased to function, and I have been unable to charge the vehicle effectively. Each attempt to charge concludes with the message indicating that charging is complete, yet the battery remains at a static level of 91%.  These issues present serious concerns regarding vehicle safety. The unpredictability of the braking system could potentially lead to an accident, while a sudden failure of the battery during travel could leave me stranded, endangering myself and others. These examples represent just a portion of the various complications I have experienced, highlighting a significant safety risk associated with this vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11663928,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2025","dateComplaintFiled":"05/30/2025","vin":"3GPKHZRJXRS","components":"UNKNOWN OR OTHER","summary":"HONDALINK app does not operate as intended, restricting access to vehicle door unlock, safety warnings/alerts or tire safety information or roadside assistance during incidents.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11663326,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2025","dateComplaintFiled":"05/28/2025","vin":"3GPKHZRJ8RS","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When I put the car in reverse the automatic emergency braking system engages multiple times. Though there are on abstracts on the path. I have to constantly keep pressing the parking brake multiple times in order to get out of my driveway in the morning and afternoon. This is a constant occurrence weather there it is raining or not raining.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11663390,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2025","dateComplaintFiled":"05/28/2025","vin":"3GPKHXRJ3RS","components":"STRUCTURE,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"When I was taking my Prologue in reverse and will slam on the brakes even when there is nothing behind me. It happens frequently nothing behind me. As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision.  Backing out of my driveway I can expect that 40% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11662913,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2024","dateComplaintFiled":"05/24/2025","vin":"3GPKHVRJ7RS","components":"STEERING,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"cuando obtuve el vehiculo a los 5 meses comenso con un golpeteo al  girar el volante lo lleve al consecionario y me dijeron que tenia que cambiarle una pieza pero que no la tenian que tocaba esperar un tiempo. pregunte si no habia ningun problema y me dijeron que no que podia seguir conduciendo asi el vehiculo. yo lo lleve en el mes de enero y hasta el mes de abril me llamaron para decirme que la pieza habia llegado. esto me puso en riesgo porque ese golpe cada vez es mas fuerte. alguien externo me dijo que eso era muy peligroso andar asi porque me puedo quedar sin direccion  en cualquier momento. el vehiculo nunca me dio una luz de advertencia.mi segungo problema es que cuando voy conduciendo el vehiculo frena bruscamente como si detectara algo en la carretera este es muy sensible y me parese peligroso porque si esto me lo hace en una via de alta velocidad puede causar un accidente, lo mismo pasa cuando doy reversa. este problema no lo he puesto en conocimiento de nadie","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11662979,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"05/24/2025","vin":"3GPKHZRJ3RS","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"During a storm when backing up out of parking spot the prologue did an emergency breaking  procedure , engaging the parking break. (There was no one behind me or anything in the way) and left me stuck in the middle of the street until I could figure out what happened.  I had to manually release the parking brake and as I did that, I then almost ran into someone that was trying to go around me while I was a full stop. Since this happened randomly, I was not fully sure what was going on .  This creates a huge safety hazard when there is no reason for it. There are many reports of this in forums that say just turn it to warning only mode, which  then removes a safety feature that 1, was paid for and 2 could actually prevent a accident","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11662776,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2025","dateComplaintFiled":"05/23/2025","vin":"3GPKHXRJ5RS","components":"FORWARD COLLISION AVOIDANCE","summary":"Crawling in traffic at low speed 5-10 miles per hour when the auto emergency brake initiated a complete hard stop for no reason. I was not in danger of hitting the car in front of me. Car braked so hard that I thought I had hit something.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11662778,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2025","dateComplaintFiled":"05/23/2025","vin":"3GPKHVRJ4RS","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving very slowly with plenty of distance from me and the car in front of me, car's auto emergency braked HARD. Thought this was a one off but this happened it my other Prologue this week (we own 2) so I decided to report. Scary event that makes you think you hit something and could potentially cause whiplash","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11662047,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2025","dateComplaintFiled":"05/20/2025","vin":"3GPKHWRM2RS","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"While driving to work both digital screens turned off, I have no data, no speedometer, nothing. I pulled over and turned off the car and it did not reset nor come back on.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11662202,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2025","dateComplaintFiled":"05/20/2025","vin":"3GPKHXRJ2RS","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Automatic braking is very sensitive, especially in the rain, and even more so when backing up in the rain. The unexpected braking happened to me at a rotary for no apparent reason, and numerous times in reverse.   Service Vehicle Soon Light/(Propulsion System Failure) came on randomly at around 4000 miles. Within a day or so it turned off. Nothing with the car seemed to be effected. Then around 4500 symbol turned on again and has been on for a day or so. No notable issues.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11661770,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2025","dateComplaintFiled":"05/19/2025","vin":"3GPKHZRJ9RS","components":"STEERING,SUSPENSION,FORWARD COLLISION AVOIDANCE","summary":"Around 500 miles into my lease the CV Balljoint is making a creaking noise. Now the noise extends to both front cv joints and the clicking or knocking sound is all the time, every turn now. Spoke to dealer and they said this is a known issue and they are working on it but nothing so far.  In addition, the emergency braking system is too sensitive. On a small bump the car emergency braking kicked in and slammed on the brakes for no apparent reason. This happened over 14 times in the first 3 months. Eventually, I had to turn off my collision braking. Several times I thought the car tires exploded. Dangerous as I do not have control of brakes, steering, etc... everytime this happens.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11661827,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2025","dateComplaintFiled":"05/19/2025","vin":"3GPKHZRJ3RS","components":"EXTERIOR LIGHTING","summary":"Often after signaling and completing a right turn, the momentum of the turn signal stalk automatically returning to the off position carries it slightly past center, causing the left turn signal to flash 3 times.   This can lead to confusion for other drivers. For example, when I am turning onto a multi-lane roadway, they may mistakenly believe that I intend to immediately merge into their lane and react defensively, disrupting traffic flow in potentially dangerous ways.  This has not been inspected and confirmed yet by my dealer service department, but unfortunately seems to be a common complaint made by other Prologue drivers that I've conversed with. This issue has also been observed by Chevrolet Blazer EV owners as their vehicle utilizes identical turn signal stalk components.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11661921,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"05/19/2025","vin":"3GPKHWRM8RS","components":"BACK OVER PREVENTION","summary":"When going in reverse my Prologue will slam on the brakes even when there is nothing behind me.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11661660,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2025","dateComplaintFiled":"05/18/2025","vin":"3GPKHWRM3RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"GPS Navigation - The dashboard's Google GPS navigation has stopped functioning. OnStar System - The OnStar light remains red, indicating a potential issue with the system. CarPlay - offers to use Google Maps or Maps, however, when selecting Maps, the system returns the Google Maps. Safety Concerns - While the immediate safety risks may be minimal, the malfunctioning GPS can affect route planning, and the red OnStar light suggests potential issues with emergency communication services. I was utilizing the navigation system when it stopped working and I did get lost because the system stopped working and displayed where I had last charged my car. When I contacted Honda, I was given an appointment date/time. On the day of the appointment, Honda Service team was unsure why I was given a 5 PM appointment and did not provide assistance. I plan to go again this week to get assistance.  There are numerous complaints on the forum with customers stating the same issue","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11661625,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2025","dateComplaintFiled":"05/17/2025","vin":"3GPKHXRJ3RS","components":"ELECTRICAL SYSTEM","summary":"I activate the right turn signal then turn right. When the turn is complete and the steering wheel straightens out, the right turn signal is automatically cancelled (as is normal). However, one out of about five times, after the right turn signal is automatically cancelled, the *left* turn signal activates for three blinks, as though it was momentarily pressed.  The dealer was able to duplicate the problem, then \"test drove another Prologue in stock, duplicated concern on known good Prologue.\" Then the dealer went on to conclude, \"Characteristic of vehicle, no problem found.\" The service manager and the general manager at the dealer state that this is not a safety issue.  I had let the dealer know, and it is in writing on the repair order, that a car coming in the opposite direction to me turned left in front of me thinking I was turning left (because my car's left blinker was on after I had just completed a right hand turn). I braked to avoid hitting this other car.  I contacted American Honda and created a case number. A few days later the American Honda agent confirmed exactly what the dealer stated. First, that Honda does not consider this a safety issue and second, that it is characteristic of the vehicle and therefore no problem exists.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11661648,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2025","dateComplaintFiled":"05/17/2025","vin":"3GPKHZRJ4RS","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"On April 19, 2025, the \"Engine/Battery Fault\" warning light illuminated on my vehicle. At the time, the car had only 1,398 miles on the odometer and had been purchased just one month prior.  Shortly after the warning appeared, I received a diagnostic report from OnStar indicating fault code U362A. The vehicle exhibited significantly reduced acceleration and limited charging capability. Concerned about the issue, I brought the car to the dealership where I purchased it for inspection and service.  The dealership performed a reset of the main computer system, which cleared the warning light. However, I remain concerned about the reliability of the vehicle. If this issue were to occur again\u2014especially while driving in a remote area\u2014I could be left stranded without the ability to drive or charge the car. While the problem has not resurfaced since the reset, I am worried it may return unexpectedly, affecting my confidence in taking the vehicle on longer trips.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11661363,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/16/2025","vin":"3GPKHXRJ0RS","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"While sitting idle at a traffic light, my forward collision notification beeped in spite of my Honda Prologue and the vehicle in front of me being completely still. Otherwise, no movement was taking place in front of my car. I captured this on camera during an incident when this occurred briefly. I would be happy for Honda to inspect this. I haven\u2019t reported this to anyone else at this point. No other warning lights or messages indicated this could be a problem.  This failure of my forward collision warning system has occurred about 50 times since purchasing this Prologue in late December of last year (over about 7,500 miles). At times, the beeping won\u2019t stop unless I put the car in park. I learned the locations of the sensors behind the rear-view mirror and on the bumper. I cleaned the outer surfaces off to no effect.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11660874,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/14/2025","dateComplaintFiled":"05/14/2025","vin":"3GPKHZRJ7RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I turned my car on and it made an extremely loud, dangerously loud, loudest noise you have ever heard loud, static noise. I turned it off and waited and turned it back on and same thing. I tried shifting it to drive, and the noise stopped. However, every time I did anything where the vehicle would make a noise, it would make a full-volume static blasting noise instead. It was not safe to drive and I am afraid it has permanently damaged my eardrums. This is a known issue (see links below) and needs to be fixed immediately.   [XXX]   [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11660110,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2025","dateComplaintFiled":"05/10/2025","vin":"3GPKHWRM1RS","components":"ELECTRICAL SYSTEM","summary":"The tire monitor system is not working at all, I have tried resetting it for hundreds of times. It will recaliber and show me the tire pressure on all wheels just for 5 min. And once I start driving it gives me warning again( tire monitor system service).","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11659643,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2025","dateComplaintFiled":"05/07/2025","vin":"3GPKHXRJ5RS","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"Passenger side mirror will not move.  Blind spot warning on passenger side/ mirror inoperative.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11659182,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2024","dateComplaintFiled":"05/06/2025","vin":"3GPKHWRM0RS","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed and turning the steering wheel, there was a clicking sound coming from the front end of the vehicle. The sound had become progressively worse. The contact stated that after starting the vehicle, the AC was inoperable, and the contact became aware that the radio remained on for an additional 1-2 minutes after turning off the vehicle. While locking the vehicle, the feature that illuminated on the instrument panel displaying a message that all doors were locked, failed to operate intermittently. The contact stated that while charging the vehicle, the charge exceeded 100 percent charge. The contact stated that the vehicle also experienced several electrical malfunctions intermittently. The vehicle was taken to the dealer who diagnosed the vehicle; however, the contact was unable to recall the results of the diagnostic tests. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11659381,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"05/06/2025","vin":"3GPKHXRJ5RS","components":"ELECTRICAL SYSTEM","summary":"12/13/2024 \u2013 Vehicle purchased New 01/22/2025 \u2013 Heating system began to malfunction.   01/31/2025 \u2013 Received dashboard warnings: \u201cHigh Voltage System,\u201d \u201cService Vehicle Soon,\u201d and \u201cReduced Acceleration.\u201d 02/01/2025 \u2013 Vehicle towed to the dealership for service.   02/10/2025 \u2013 Vehicle returned to us after repairs.   03/06/2025 \u2013 Same errors reappeared - \u201cHigh Voltage System,\u201d We contacted Honda Customer Service and filed a claim (Claim #15405227) 3/6/2025 - Vehicle towed to the dealership for service.   04/04/2025 - Vehicle returned to us. We were assured the issues were fully resolved. We were told a Honda technician had been dispatched to support the repairs and ensure all work was handled thoroughly.   04/09/2025\u2013 Same error messages appeared - \"High Voltage System\"  Car towed to dealership again for repair  5/6/2025 - Vehicle is still being repaired","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11658443,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"05/02/2025","vin":"3GPKHZRJ0RS","components":"SUSPENSION","summary":"Took my vehicle in for its first service. During the multi point inspection I was informed that my right front cv axle was defective and slinging grease everywhere. Covering the front brake caliper, rotor and pad in axel grease. I find it odd that this happened as I just had to have both front cv axels replaced 400 miles ago as the too were defective. This is a known issue with the Prologue and Honda refuses to fix it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11657935,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2025","dateComplaintFiled":"04/30/2025","vin":"3GPKHWRM9RS","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Vehicle with purchase on April 15, 2025 pre own with only 5800 miles. Drove the car for less than 2 weeks on April 28,2025 a vehicle warning pop-up \u201c high voltage service error\u201d  I took it back to Honda dealership. A code U3620 came up. The code indicated a high voltage battery replacement needed. Currently ETA for the parts is not available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11657505,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2025","dateComplaintFiled":"04/29/2025","vin":"3GPKHZRJ7RS","components":"VEHICLE SPEED CONTROL,BACK OVER PREVENTION","summary":"Anti-Braking System (ABS): The Anti-Braking System (ABS) malfunctioned, causing the car to unexpectedly slam on the brakes multiple times while backing up. This issue is likely related to a failure in the ABS sensors or control module. The component is available for inspection and was reported to the dealer.  Transmission (Shifting into Neutral): The transmission failed by unexpectedly shifting into neutral while driving, preventing acceleration. This issue is likely related to a malfunction in the transmission control module (TCM) or related sensors. This component is available for inspection and was reported to the dealer.  Anti-Braking System (ABS): This malfunction posed a significant safety risk. The car unexpectedly slamming on the brakes while backing out of the driveway onto the road causes a sudden stop, potentially leading to a collision with other vehicles as it takes several attempts of hitting the brakes or turning the emergency brake off to get the car to continue reversing out of the driveway.  Transmission (Shifting into Neutral): This issue is extremely dangerous, especially on busy roads. When the vehicle unexpectedly shifted into neutral, I was unable to accelerate, which could have resulted in a dangerous situation if it had occurred on a highway or in heavy traffic, putting my family\u2019s safety at risk.  Both problems have been reported and inspected by the dealership but they were unable to reproduce the issues. I was told the auto braking system is performing as expected and is in the user manual and cannot be turned off which does not seem right. I have never driven a vehicle that cannot back out of a driveway without interruption.   The Auto Braking System does display a message of \"Rear Cross Traffic Auto Braking\" when the brakes are initiated.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11657058,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"04/27/2025","vin":"3GPKHXRJ3RS","components":"POWER TRAIN","summary":"Honda Prologue drive shafts (axles) click and grind when turning  Dealer originally told me the parts are defective and placed an order for replacements.  Three months later they told me that the problem was a \u201cfeature of the vehicle\u201d and would not be fixed","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11656979,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2025","dateComplaintFiled":"04/26/2025","vin":"3GPKHXRJ9RS","components":"STEERING","summary":"When turning, there is a rapid knocking noise from the front end. Usually on left turns.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11656468,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/24/2025","vin":"3GPKHURM2RS","components":"STEERING,WHEELS,UNKNOWN OR OTHER","summary":"Feont axle makes clicking noise when turned left. Honda tried to replace axle but sound did not go away. Honda said they dont know and its under investigation","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11655763,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2025","dateComplaintFiled":"04/21/2025","vin":"3GPKHZRJ5RS","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"three codes telling me there is a issue - reduce acceleration drive with care - service vehicle soon - service high voltage system","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11655881,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"04/21/2025","vin":"3GPKHZRJXRS","components":"STEERING","summary":"Steering --  I leased my Honda Prologue 2024. from very first week I started hearing that some squeaking sound from my wheels but later I realized that squeaking/ cracking noise is coming from Steering. I took my car to the Honda repair center they accepted the problem and compare with other Honda Prologue same model. They  kept my car for around 4 -5 days and finally said as they don't have expert mechanics and they also consult with main honda company even they don't know but you can still drive as it is not dangerous. there is no solution as of now. They made me sign the document before I took my car back. Now, I am driving my car but have some doubt back of my head, anything serious can happen and it is annoying when I park my car.    As my car is on lease, they are not cancelling my lease or replacing my car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11655883,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2025","dateComplaintFiled":"04/21/2025","vin":"3GPKHZRJXRS","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"Back up Camera -- Honda Prologue Elite model does not have night vision back up camera. In the night when you reverse your car nothing is visible unless you press breaks. I realized this when I got loaner car and lower model has full visibility in the dark but my Elite back up camera does not have night vision. I complaint this issue with Honda Repair center and they asked me to complaint to Honda manufacturer as all Elite has same problem. I called many time to Honda but not response.   Sensor -  hands-free access does not work every time. it works only randomly. I complaint this to the repair center and they said all the car has the same issue so we cannot do anything about this.   As my car is on lease, they are not cancelling my lease or replacing my car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11655575,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"04/19/2025","vin":"3GPKHXRJ1RS","components":"STEERING,SUSPENSION,ENGINE","summary":"Car making huge noises when turning right or left, looks like coming from bad axles. Still waiting for dealer for backorder parts. After few weeks car also making huge noise and shaking while driving in highway","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11655494,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"04/18/2025","vin":"3GPKHZRJ1RS","components":"ELECTRICAL SYSTEM","summary":"While traveling out of state, my 2024 Honda Prologue became nearly inoperable due to a system failure. The vehicle suddenly stopped accepting a charge at any public charging station and displayed multiple warning messages, including: \u201cService High Voltage System,\u201d \u201cService Vehicle Soon,\u201d and \u201cCharging System Problem.\u201d  There were no prior symptoms or warning lights before this occurred. The messages appeared abruptly during a multi-hour drive home from a trip. I was able to reach the nearest Honda dealership safely, but I was forced to leave the vehicle there, far from home, because it was no longer able to charge and could not be driven further with confidence.  The issue was confirmed by the dealership\u2019s service department, who diagnosed the problem as a high-voltage battery failure requiring full battery replacement. The service team advised that repairs would take at least three weeks. I was not offered a loaner vehicle or transportation support, and I had to secure and pay for a rental vehicle just to return home.  As a result, I currently have no reliable form of transportation, and Honda is not providing a rental or loaner vehicle during this extended warranty-covered repair. Furthermore, I was informed by Honda Financial Services that even if the vehicle remains out of service for over a month, I am still expected to continue making monthly lease payments on a car I cannot drive.  This situation presents a serious safety and consumer protection concern, as the vehicle suffered a sudden loss of essential EV function without warning and left me stranded out of state.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11655530,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2025","dateComplaintFiled":"04/18/2025","vin":"3GPKHWRMXRS","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving through a parking lot when I received the following warning messages \u201cBrake System Failure,\u201d \u201cService Stabilitrac,\u201d \u201cauto hold unavailable,\u201d \u201c Brake assist failure. Press hard to brake. Speed limited.\u201d I then tried to pull over in the parking lot and vehicle was extremely difficult to stop. I had to use both legs on the brake. While sitting waiting on a tow truck, I received another warning message that stated \u201cService High Voltage System.\u201d","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11654970,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2025","dateComplaintFiled":"04/16/2025","vin":"3GPKHZRJ1RS","components":"STEERING","summary":"I leased this car on March 2025 from the second day of having this car every time I make a sharp left or right turns it makes  knocking noise, it seems like is something do with the CV joints. This issue seems to be affecting many of other prologue owners","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11654988,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2025","dateComplaintFiled":"04/16/2025","vin":"3GPKHZRJ7RS","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"SEVERAL LIGHTS BEGAN FLASHING, AND THE ACCELERATION stopped at 25 mph: 1. Service High voltage 2. Service Vehicle Soon 3. Reduced Acceleration - Drive With Care I brought the car in the next day. The service center at Honda Mahwah diagnosed the problem immediately. They said it is a valve for the AC system that cools the battery.  They know this valve is bad on many Honda Prolouges and needs to be replaced.  They said there is a \"Service Bulletin\" out for this problem. Then they said they do not have this valve and have no idea when it will be available.  They did not want my car to sit on their lot, nor did they offer a loaner. I have not driven the car since, and it sits in my driveway, not the garage. I'm afraid of the high voltage problem, and I do not want the battery to explode in my garage.  I think the NHTSA should issue a recall so this can be fixed. Pictures attached.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11654650,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2025","dateComplaintFiled":"04/15/2025","vin":"3GPKHZRJ5RS","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"Everything I turn the steering wheel, rather it\u2019s to the left or right, there are clicking noises coming from the area of the wheel well. My dealership states there\u2019s no fix to the issue, but it\u2019s louder and louder by the day.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11654858,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2025","dateComplaintFiled":"04/15/2025","vin":"3GPKHVRJ2RS","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Tried charging my car and says high voltage service , then service vehicle soon light als the tire monitoring system is not working and reverse autobreak is too sensitive","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11654323,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2025","dateComplaintFiled":"04/13/2025","vin":"3GPKHZRJ6RS","components":"ELECTRICAL SYSTEM","summary":"Was driving down highway 280 north last night (April 12, 2025) near Palo Alto and both screens went black.  Safety issues:  1) I was not able to gauge what speed I was going since both the instrument cluster and the center screen were blank.  2) The maps and navigation informing me of my trip were no longer available.  3) I could not hear any indication that the left / right turn signals were active when I attempted to turn after the screens went blank.  There were no warnings, lamps, symptoms prior to the issue.  Regarding the car multiple times did not result in the screen coming back.  The screens did come back after leaving the cars turned off for 2 1/2 hours.  On Friday morning I did update the Honda Prologue to the latest manufacture's software version using the car's built in software update feature.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11654090,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/11/2025","vin":"3GPKHXRJ3RS","components":"UNKNOWN OR OTHER","summary":"The back up camera has malfunctioned and is taking moisture into the lens, making it impossible to see out of. Due to this I cannot properly see blind spots behind my vehicle when backing up, putting those behind me at risk. The dealer confirmed this issue 4/10/2025. The dealer inspected the camera to confirm the issue. There were no warnings messages, or other symptoms prior to the camera failure. This issue first became known around 4/1/2025.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11654215,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2024","dateComplaintFiled":"04/11/2025","vin":"3GPKHZRJXRS","components":"POWER TRAIN","summary":"My car makes a ton of noise when turning both right and left.  Both driveshafts have been replaced and the noise has continually gotten worse.  Honda dealership states that this is a known issue and no solution is in sight.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11653890,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2025","dateComplaintFiled":"04/10/2025","vin":"3GPKHXRJ1RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"I leased this vehicle approximately three weeks ago, yesterday as I was adjusting the dashboard lighting, the service high voltage battery warning came on. Now the vehicle wont take a charge, the vehicle has changed the charge setting to 40%, and I cannot increase it. I 've reserved an appointment for 4/11/2025 for the vehicle to be serviced, and was told that I wont be given a loaner vehicle. This entire scenario is very inconvenient to say the least. This my first Honda and probably my last. I feel that my safety is at risk in this case, as I cant drive it now, since I cant recharge the battery, so the vehicle is totally unreliable at this time. There were no warning signs of this issue,  and I'm grateful that the vehicle didnt die in the middle of rush hour traffic, or leave me stranded somewhere.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11653631,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2025","dateComplaintFiled":"04/09/2025","vin":"3GPKHXRJ0RS","components":"POWER TRAIN","summary":"I leased a 2024 Prologue Touring in March and have about 600 miles on it so far. I just started noticing a knocking sound when turning my car left and accelerating. This sound and position appear to be the same issue others have reported about the CV joint.  This issue seems to be affecting MANY of other prologue owners from what I see on social media pages specific for the Honda prologue. I hope this gets investigated and a resolution is provided for all of us experiencing this issue. I am afraid it could potentially cause accidents if not handled quickly.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11653580,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2025","dateComplaintFiled":"04/09/2025","vin":"3GPKHZRJ1RS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"When steering left or right especially when doing a u turn u can hear a clicking noise and this is a new Honda prologue with only 2,500 miles","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11653131,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2025","dateComplaintFiled":"04/07/2025","vin":"3GPKHZRJ0RS","components":"FUEL/PROPULSION SYSTEM","summary":"Car was charging on a typical 48A J1722 home charger.  Car stopped charging early and displayed \"Service High Voltage System\" and \"Reduced Acceleration. Drive with Care\" Scanner shows codes P1E00 and U362C","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11653182,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2025","dateComplaintFiled":"04/07/2025","vin":"3GPKHXRJ0RS","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I was driving and a warning popped up on my dashboard screen telling me that the \"high voltage electrical system needed to be serviced\" and another one followed that said \"acceleration reduced drive with caution.\" At the same time my heat stopped working and only cold air would blow from the vents (it was a cold day so I did not test to see if the A/C was also broken).   I discovered a day or so later, when I went to charge my car (it is an EV) that it would not allow me to charge above 26% capacity.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11653222,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2025","dateComplaintFiled":"04/07/2025","vin":"3GPKHWRM5RS","components":"FORWARD COLLISION AVOIDANCE","summary":"Adaptive Cruise Control works when you set the preferred speed but won't slow down when a vehicle is in front. Tried changing gap adjustments but still not slowing down when there's a vehicle in front. It was completely working while I was driving it in the morning then in the afternoon I almost hit the vehicle in front of me due to my vehicle not slowing down.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11653239,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2025","dateComplaintFiled":"04/07/2025","vin":"3GPKHZRJ9RS","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"Errors. Service high voltage system. Reduced acceleration drive with care. Have the vehicle serviced.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11653063,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2025","dateComplaintFiled":"04/06/2025","vin":"3GPKHWRM4RS","components":"ELECTRICAL SYSTEM","summary":"Simply put the charging system will not stop at preset percentage and will charge to 100 percent most of the time. I would say it fails to stop and continues to 100 percent about 70 percent to the time. From what I understand charging to 100% on a daily basis can damage the battery and potentially cause a safety issue under certain circumstances, such as storage and temperature. I now have to sit in the vehicle or set a timer to check the vehicle to make sure that it stops at the designated charge limit. I have taken it in for service at Jack of diamonds Honda in Tyler, Texas, but they were unable to find or fix the situation.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652941,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2025","dateComplaintFiled":"04/05/2025","vin":"3GPKHVRJ5RS","components":"ELECTRICAL SYSTEM","summary":"Both of my infotainment screens went off completely while driving and this is very frustrating and unsafe I can\u2019t see my speedometer or navigation or anything else and this puts my safety in danger urgent urgent please investigate this matter asap  Thanks","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652964,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2025","dateComplaintFiled":"04/05/2025","vin":"3GPKHZRJ0RS","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"2024 Honda Prologue has been having service high voltage system, reduced acceleration, no heat or AC in while in the rain and with toddlers in the car. Car has had this issue twice before and just got the car back from the service on April 2, Had issue in December, Feb 2025 for 11 days. The vehicle was just returned 3 days ago for the same issue. Service keeps stating they don't know what the problem and vehicle is needs to be towed due to inability to charge or drive on Major roadway due to limited speed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652742,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2025","dateComplaintFiled":"04/04/2025","vin":"3GPKHWRMXRS","components":"POWER TRAIN","summary":"Since purchasing the vehicle august 2024, I have experienced a noticeable noise emanating from the front axles whenever I turn the steering wheel in either direction. This noise is concerning and suggests a potential mechanical problem.  I have taken my vehicle to Ocean Honda ventura on two separate occasions for diagnosis and repair of this issue. On both instances, the front axles were replaced. However, the noise persists even after these replacements.  During my most recent visit on 04/03/2025, I was informed by Honda representatives that they have exhausted all current solutions and that there is nothing further they can do to resolve the noise issue at this time.  I am deeply concerned about this ongoing problem. The persistent noise when turning indicates a potential defect that could compromise the safety and reliability of my vehicle. Despite two attempts at repair involving the replacement of the front axles, the issue remains, and Honda has indicated an inability to provide a further remedy.  I request that the NHTSA investigate this matter. I believe this may be a more widespread issue affecting other 2024 Honda Prologue vehicles and poses a potential safety risk to drivers.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652758,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"04/04/2025","vin":"3GPKHZRJ9RS","components":"STEERING,SUSPENSION","summary":"Front axle started making knocking noises when making sharp turns","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652784,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2025","dateComplaintFiled":"04/04/2025","vin":"3GPKHVRJXRS","components":"STEERING,POWER TRAIN","summary":"When turning left from a stop, there is a clicking sound that is coming from the front left wheel area.  I don't know if this is safety risk.  I have not had a dealer inspection yet.  There are no warning lights or messages in the car relating to this problem.  It has happened several times.  I first heard it at about 350 miles.  The car now has about 700 miles.  I have heard the noise at least 4 times.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652829,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"04/04/2025","vin":"3GPKHWRM0RS","components":"ELECTRICAL SYSTEM","summary":"I was driving on the interstate and the infotainment and drivers dashboard display cut off. I attempted to turn the car off and back on and nothing happened.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652448,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2025","dateComplaintFiled":"04/03/2025","vin":"3GPKHURM9RS","components":"STEERING,SUSPENSION,SERVICE BRAKES","summary":"When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints.  When backing the car randomly puts on the break with nothing around the rear of the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652599,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2025","dateComplaintFiled":"04/03/2025","vin":"3GPKHXRJ2RS","components":"STEERING,POWER TRAIN","summary":"CUSTOMER STATES CLICKING NOISE IS HEARD WHEN MAKING LEFT TURNS, PER CUSTOMER - THE NOISE IS COMING FROM THE LEFT FRONT AREA. INSPECT AND ADVISE. NOISE FROM THE LEFT FRONT AREA. * REPLACE THE LEFT FRONT AXLE **PART IS CURRENTLY ON A NATIONAL BACKORDER. POSSIBLE RELEASE IN MAY**","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652373,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"04/02/2025","vin":"3GPKHZRJ1RS","components":"FUEL/PROPULSION SYSTEM","summary":"We received a High Voltage System warning, making the vehicle undrivable. Honda states it is an AC check valve issue. The vehicle only has 477 miles on it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11652431,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"04/02/2025","vin":"3GPKHZRJ8RS","components":"STEERING","summary":"Axle or CV joint makes excessive clicking noise when turning right. Delaer has confirmed the issue. Parts have been backordered and no resolution for 2.5 months.  Note, this problem appears to be reported by many other 2024 Prologue owners on the web.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651945,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/01/2025","vin":"3GPKHZRJ7RS","components":"ELECTRICAL SYSTEM","summary":"Service High Voltage System warning.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651771,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"03/31/2025","vin":"3GPKHXRJ0RS","components":"STEERING,SUSPENSION,BACK OVER PREVENTION","summary":"When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it.   When backing you the car randomly puts on the break with nothing around the rear of the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651820,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2025","dateComplaintFiled":"03/31/2025","vin":"3GPKHWRM9RS","components":"UNKNOWN OR OTHER","summary":"\u201cWhile driving with my family, my car\u2019s displays suddenly went black, which was a serious safety concern. I had to pull over for about an hour until they came back on, as I couldn\u2019t see anything.\u201d","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651883,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2025","dateComplaintFiled":"03/31/2025","vin":"3GPKHXRJXRS","components":"ENGINE","summary":"\"high voltage system failure\" and inability to charge  - co cooling and limited acceleration  -  took 7 1/2 weeks to repair -  Tech found p1c0100 ac compressor motor underspend,  recharged ac system nd found excessive freon","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651891,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2025","dateComplaintFiled":"03/31/2025","vin":"3GPKHXRJ2RS","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Start vehicle and warning lights flash. \"service high voltage system\" Drove to service center. Heat did not work on the cold morning. Defrost would not work.  Service center informed me the main 440 volt battery needs replacing.  wait times, one to two months for new battery.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651600,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"03/30/2025","vin":"3GPKHZRJ0RS","components":"STEERING,SUSPENSION","summary":"I noticed a clicking sound whenever I made a turn, whether it was left or right.  I reported the issue to Honda\u2019s service department, and they were able to reproduce the problem. Initially, I was informed that the required parts were on back order. However, I recently received a call informing me that the parts were now available. I brought the vehicle in for the replacement, but when I picked it up, I was told that the problem had not been resolved.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651622,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2025","dateComplaintFiled":"03/30/2025","vin":"3GPKHVRJ6RS","components":"ELECTRICAL SYSTEM","summary":"Charging Port. car will not charge no more under 6000 miles under 10 months of ownership. I have a 3 year at least. I haven't even had it a year yet. No vehicle now waiting to hear back from Honda. They gave me a loner the dealership. Did I think this is an unsafe feature of this vehicle? And I think I should receive. A new vehicle. This vehicle needs a recall, so no one gets hurt. Or stranded on the side of the road. Because the car won't charge no more. Please help me with this matter sincerely. [XXX]  of Portland Maine.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651635,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2025","dateComplaintFiled":"03/30/2025","vin":"3GPKHXRJ7RS","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER","summary":"After updating my Prologue and driving it for a few miles, I'm now seeing a message that says: \"Service High Voltage System / Service vehicle soon.\" The car will not accept a charge at all and the heat/defroster will not work. It will only blow cold air (which may just be outside air circulating meaning full hvac isn\u2019t working).","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11650972,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2025","dateComplaintFiled":"03/27/2025","vin":"3GPKHZRJ7RS","components":"SUSPENSION","summary":"When driving slow and on turning radius, suspension clicking noise","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651186,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2025","dateComplaintFiled":"03/27/2025","vin":"3GPKHZRJ8RS","components":"POWER TRAIN","summary":"My 2024 Honda Prologue that has only 2486 miles. I took it into the dealership only to be told that they are making new parts for the known problem! It is a safety issues that the CV joints could fail completely while driving, that could cause a fatal accident. I can't believe I was reassured by the dealership it is safe to drive. I do NOT want to be a statistic from a lethal car accident. Not to mention what other problems will it have if I continue to drive the vehicle. It may not show up today but it could cause problems long after the warranty is up.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651188,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2025","dateComplaintFiled":"03/27/2025","vin":"3GPKHZRJ9RS","components":"UNKNOWN OR OTHER","summary":"After having my car plugged in over night, I unplugged my vehicle and put the cap on the charger. Since I was going to be gone for 4 days, I decided to unplug my charger from the wall. Since I had turned my back to the charging port, I didn\u2019t notice the charge door was still open. I got in the car and I proceeded to back out of the garage with the door ajar. There is a warning light on the dash but while in reverse in a garage, a number of parking sensors are always beeping so I was desensitized to beeps. The charge door caught the side of the garage door and bent too far backwards and broke.   I really wish the vehicle either made you acknowledge the warning before it would move or the warning showed up on the camera screen as well, where your eyes are drawn while reversing versus the screen in front of you.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11650758,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"03/26/2025","vin":"3GPKHXRJ5RS","components":"SUSPENSION","summary":"Multiple problems. Suspension/axles grinding and popping when go around corners, multiple messages to service high voltage system, complete loss of power while driving, loss of awd system, extremely loud thunking under hard acceleration (merging onto freeway etc), that shakes the whole car and can cause it to go off track a bit.  deathtrap on wheels, dealer's no help, corporate is no help.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11650825,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/11/2024","dateComplaintFiled":"03/26/2025","vin":"3GPKHXRJ9RS","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Where to begin? not even 2 weeks after having this vehicle it nearly caused a major accident and gave me whiplash & neck problems (have doctors documentation as proof) when the automatic breaking system hard breaked my vehicle twice in the same trip (20 minutes from work to home) with the second time resulting in my car skidding quite a few feet on a highway in the middle of rush hour traffic (want to note the distance in front of the car was quite significant both times) also both CV joint axles need replacing on top of rear passenger door is not the right size & often pops open. Honda dealership has my vehicle for 31 days back in December January stating parts for door would be in within the month and the cv axle would be beginning of march. here it is March 26th and I've heard nothing from the dealership after multiple attempts of trying to get a hold of them.  also worked with Honda and opened a claim who also is ignoring my calls. I hardly want to touch the vehicle as I'm afraid of it causing a major accident or the door popping open as I'm driving with my children in the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11650859,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2025","dateComplaintFiled":"03/26/2025","vin":"3GPKHXRJ9RS","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"High voltage system errors. Won\u2019t charge. Car is 2 weeks old!","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11650955,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2025","dateComplaintFiled":"03/26/2025","vin":"3GPKHXRJ2RS","components":"ELECTRICAL SYSTEM","summary":"After updating my Prologue and driving it for a few miles, I'm now seeing a message that says: \"Service High Voltage System / Service vehicle soon.\" My Prologue only has 1,096 miles on it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11650591,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/20/2025","dateComplaintFiled":"03/25/2025","vin":"3GPKHXRJ9RS","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Break failure on highway causing MVA- multiple attempts were made to slow down and break vehicle to no response what so ever. Pressed breaks all the way down, nothing, no air, no resistance, no sounds, vehicle kept on going. In an attempt to save myself from an accident that could have been much worse, I jumped out of the moving vehicle, landing the back of my head on the cement highway floor toward left end of bumper. This vehicle is not safe and should be taken off the roads. I have 2 toddlers and am traumatized. The vehicle stopped after some impact in the middle of the highway. From the moment of receiving this car there has been some sort of issue with it's breaks. Initially short stopping on it's own when gas peddle not pressed- had the setting fixed for that to then experience multiple whiplashes for no reason while driving. Attempted to connect the starlink on multiple occasions as well to no success and just a bunch of wasted time trying. In addition to all the alarming safety concerns, this car would not heat up well- 40 minutes into my ride I'd start to feel some warmth. I would love to have this case investigated further and sue honda for allowing such a dangerous vehicle on the roads. My accident was bad but the honest truth is that it could have been worse and no one should have be subject to this danger.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11650599,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2025","dateComplaintFiled":"03/25/2025","vin":"3GPKHWRM3RS","components":"POWER TRAIN","summary":"Broken axle I was driving and kept hearing a tidying click sound when making turns","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11650051,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"03/24/2025","vin":"3GPKHXRJ5RS","components":"SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Every time this car comes to a stop, it rocks back and forth significantly on its suspension. Even at low speeds, it is noticeable when breaking, with about a second and a half of five to six rebounds back and forth. It is highly prominent with stronger braking or stop-and-go traffic, resulting in about two seconds of hard rocking back and forth.  This problem happens more when the car is being driven in normal mode, meaning using both the acceleration and brake pedals; it\u2019s less pronounced when driving in \u201cone-pedal\u201d mode. I took the car to the dealer service department, and they tested my car and other Prologues. The service department manager said this seems to be a problem in all the Prologues, even a 2025 model they tested.  This problem is causing motion sickness for me and my wife, which can lead to distractions and potentially unsafe behaviors as explained below: * Distraction: Passengers experiencing motion sickness may be too focused on their discomfort to pay attention to the road or the driver, which can be dangerous.  * Nausea and Vomiting: Nausea and vomiting can cause a passenger to become ill, which can be a distraction and potentially lead to unsafe behaviors like reaching for a trash bag or losing control of their body.  * Safety of the Driver: If a passenger struggles with motion sickness, the driver may be distracted by the passenger's discomfort, which can lead to unsafe driving behaviors.  * Increased Risk of Accidents:If a passenger becomes ill and the driver is distracted, the risk of accidents increases.  Even though the dealership acknowledged that this seems to be a widespread problem based on the tests that their service department did, they are unwilling to take action until an official recall is in place. Please help.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11650180,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"03/24/2025","vin":"3GPKHXRJ8RS","components":"STEERING,WHEELS,BACK OVER PREVENTION","summary":"I have two problems: 1. When I steer full left or right and move forward, I have clicking noise coming from the front. 2. Usually when I push break, my car gets into emergency brake .I guess the sensors are too sensitive and it gets into emergency break and stop the car without no reason.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11649952,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2025","dateComplaintFiled":"03/23/2025","vin":"3GPKHXRJ5RS","components":"UNKNOWN OR OTHER","summary":"As I was coming to a stop light, the radio stopped working.  A message came up...\"Tuner unavailable.  This may fix itself.  If not, restart your vehicle.  Vechicle may need service.\"  Soon after this, my blinker stopped working.  I was able to proceed with the left hand turn but then dashboards (left and radio one) all went blank.  I was able to drive to get to a safe spot.  In doing so, the dashboard did come back on and I was able to drive onward.  THIS WAS A VERY NERVE WRACKING EXPERIENCE NOT HAVING SIGNALS!","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11649973,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2025","dateComplaintFiled":"03/23/2025","vin":"3GPKHZRJ4RS","components":"UNKNOWN OR OTHER","summary":"CV joint clicking on turns. Both left and righy","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11649871,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2025","dateComplaintFiled":"03/22/2025","vin":"3GPKHXRJ3RS","components":"POWER TRAIN","summary":"I\u2019ve started to hear a clicking sound when taking left turns on my Honda prologue after about 600 miles. When researching online I found that the prologues ship with a bad cv axles and the sound won\u2019t go away unless the axle is replaced. Reporting here so that I can get feedback on the severity of the issue and bring awareness.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11649669,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"03/21/2025","vin":"3GPKHZRJ4RS","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"I have had this car since December 7th and I leased it brand new. It has been in service multiple times for multiple issues. Only one of the issues has been fixed while the rest they have not been able to diagnose. The cv axles have an issue and when I took the car back to Honda they said corporate Honda has not come out with a solution yet but the car is safe to drive??? The car makes a noise anytime I do a right turn and it has progressively gotten worse.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11649551,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2025","dateComplaintFiled":"03/20/2025","vin":"3GPKHXRJ3RS","components":"STEERING,SUSPENSION","summary":"When turning from a stop there is a loud clicking noise that occurs. This consistently happens with either right or left turns from a stop.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11649083,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2025","dateComplaintFiled":"03/18/2025","vin":"3GPKHXRJ3RS","components":"UNKNOWN OR OTHER","summary":"DRIVETRAIN cv axel yes available for inspection could fracture causing instant accident No, but very commonly reported to Honda No No lights clicking noise when turning wheel","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11649110,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2025","dateComplaintFiled":"03/18/2025","vin":"3GPKHXRJ7RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"When starting vehicle, lights for Propulsion Power is Limited lights and service vehicle soon lights came on. I tried to shift into reverse, but got a warning message that the conditions for shifting error, I also could not shift to drive. I only have had the car for 2 weeks. I called the honda warranty, they arranged to have it towed to dealership. 2 different service people tried troubleshooting the problem on site with no success. It was towed and dropped off after hours at a Honda service center. The tech called the next day stating that the problem could not be recreated and all diagnostic tests came out good. Waiting and wondering when this car is going to leave me stranded again.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11648734,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2025","dateComplaintFiled":"03/17/2025","vin":"3GPKHWRM6RS","components":"UNKNOWN OR OTHER","summary":"When using the Honda link app, sometimes the app experiences issues and the signal is never sent to the vehicle. If the keys are lost, this would create a safety issue in case of an emergency when access to the vehicle is needed. This issue has not been confirmed by the dealership and I have not contacted the manufacturer. The app in general does not update and or fails to display the vehicle information at times.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11648598,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2025","dateComplaintFiled":"03/16/2025","vin":"3GPKHXRJ7RS","components":"SUSPENSION","summary":"Started hearing clicking coming from the front when we turn. I was told this is a common problem from the CV joint.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11648446,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"03/15/2025","vin":"3GPKHXRJ3RS","components":"STEERING,SUSPENSION","summary":"Immediately after taking ownership of my 2024 Honda Prologue, I noticed the vehicle makes a knocking sound when accelerating through sharp turns. I notice it everyday when leaving my driveway. I've done research on this issue and found that many Prologue owners in private forums have experienced similar issues and it was diagnosed as faulty axles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11648500,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2024","dateComplaintFiled":"03/15/2025","vin":"3GPKHXRJXRS","components":"POWER TRAIN","summary":"My vehicle makes a loud clicking noise as I accelerate while turning left or right. Sounds like worn cv joints. It started making the noise a month after I purchased the vehicle brand new. Honda does not have replacement axles and told me to keep driving it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11648513,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2025","dateComplaintFiled":"03/15/2025","vin":"3GPKHXRJ6RS","components":"ELECTRICAL SYSTEM","summary":"High voltage system errors.  Won\u2019t charge.  Car is 2 weeks old!","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11648519,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"03/15/2025","vin":"3GPKHXRJ7RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I\u2019ve had a couple of issues with this vehicle along with others I know with the same car.  1. When charging it has said a couple of times \u201cnot sending power\u201d when public charger seems to be in good condition & there being funds on the card.  2. When closing the panoramic sunroof right when it\u2019s about to close it opens back up. It takes me multiple tries pressing and holding down the button to get it to close.  3. Both screen displays have gone completely black out of nowhere and will not turn back on until a couple of hours later.  4. Sometimes in perfect Sunny condition with nothing blocking the windshield the Forward collision Safety feature will appear on the dashboard saying \u201cforward collision system unavailable.\u201d  5. The battery seems to not last long and even going at speed limit or slower the battery will still drain fast.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11648322,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"03/14/2025","vin":"3GPKHXRJ6RS","components":"STEERING,SUSPENSION","summary":"Vehicle Drive Shaft makes clicking noise at the CV Joint and motion irregularities/bumps on turns over flat surfaces, much worse over wider turns at any speed. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There are no codes on dashboards to otherwise diagnose or indicate problems. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft, although vehicle also demonstrates sharp bumps/jumps briefly when issue arises even on flat paved surfaces. Still says to drive due to backordered parts with no resolution. Vehicle had less than 1200 miles on it when problem arose, and clicking/booming, whiplash on turns, and rough+noticeable bumps have only increased since during drives.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11648353,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2025","dateComplaintFiled":"03/14/2025","vin":"3GPKHWRM1RS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"My 2024 Prologue with approximately 3,000 miles has a clunking sound in front of car and noticeable jerk on acceleration. It developed with 1300 miles and was \"repaired\" by dealer, who claimed it was a loose battery mount. Problem returned within 1000 miles and is getting worse.   Dealer now says it is right front axle and part is on backorder. Fundamental safety part crucial to control for car. If the axle is a problem it is a fundamental and incredibly important part that has been in development since approximately 100,000 BC. There should not be an axle problem with a brand new car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11648368,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2025","dateComplaintFiled":"03/14/2025","vin":"3GPKHZRJ9RS","components":"STEERING","summary":"Clicking from CVT joint when making sharp turns.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11648131,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2025","dateComplaintFiled":"03/13/2025","vin":"3GPKHZRJ8RS","components":"UNKNOWN OR OTHER","summary":"Both front CV axels clicking, causing hard turning and need replacement. Dealer does not have part to replace (on critical back order). Honda Motors stating car is safe to drive.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11648166,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2025","dateComplaintFiled":"03/13/2025","vin":"3GPKHZRJ3RS","components":"ELECTRICAL SYSTEM","summary":"Component/System Failure: The high-voltage battery system in my 2024 Honda Prologue failed. According to the Honda service center, the battery needs to be replaced. The vehicle is currently at the dealership, not ETA when the part will arrive or when will I get my car back.  Safety Risks: The failure prevented the vehicle from charging, which could have left me stranded. Additionally, the system displayed multiple warnings, and since this is an EV, a malfunctioning high-voltage battery poses a potential fire or electrical hazard. The car was not drivable due to the severity of the issue.  Problem Confirmation: The issue has been confirmed by the Honda dealership, which diagnosed the high-voltage battery as the cause of failure. They recommended a full battery replacement.  Inspection by Others: The vehicle has only been inspected by Honda service technicians at my local dealership. It has not been reviewed by the manufacturer directly, law enforcement, or an insurance representative.  Warnings and Symptoms:      The failure first occurred two days ago when I attempted to charge the vehicle at home, but it would not charge.     Multiple warning messages appeared on the dashboard, including:         \"Service High Voltage System\"         \"Service Engine Soon\"         A red car icon with an exclamation mark     I attempted multiple times to charge, but the vehicle continued displaying the same warnings.     The next day, I brought it to the Honda dealership, where they confirmed the high-voltage battery issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11648215,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2025","dateComplaintFiled":"03/13/2025","vin":"3GPKHZRJ3RS","components":"EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"Visibility when backing up during low light conditions is dangerous. Back up camera is very dim and can result in accidents.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647844,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2025","dateComplaintFiled":"03/12/2025","vin":null,"components":"ELECTRICAL SYSTEM","summary":"Service High Voltage System warning. Have had this come up on my car and I have seen that this issue has happened to many Prologue owners.  The issue is with the battery cooling system. I am glad that the car did not just shut off while I was driving. Honda/GM need to make this right.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647576,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2025","dateComplaintFiled":"03/11/2025","vin":null,"components":"UNKNOWN OR OTHER","summary":"The Honda link app is unusable. It constantly says unavailable when trying to remotely start or lock the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647583,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2025","dateComplaintFiled":"03/11/2025","vin":null,"components":"STRUCTURE","summary":"Excessive wind noise and I can feel a breeze coming from the driver side door. Has been like that since new. Not at all what I expected from a supposed $60k car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647310,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2025","dateComplaintFiled":"03/10/2025","vin":null,"components":"SERVICE BRAKES","summary":"Brake system failure message and car was exremely hard to stop. I had to stand on the brake pedal to get the car to stop","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647356,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2024","dateComplaintFiled":"03/10/2025","vin":null,"components":"WHEELS","summary":"CV joints click when turning.  Both right and left.    Happens from a standing start.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647380,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"03/10/2025","vin":null,"components":"STEERING,SUSPENSION","summary":"When turning there is a loud clacking noise coming from front suspension or steering. Seems to be worse when temperature is cold.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647220,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"03/09/2025","vin":"3GPKHVRJ3RS","components":"ELECTRICAL SYSTEM","summary":"Rear back up camera","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647249,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"03/09/2025","vin":"3GPKHXRJ9RS","components":"POWER TRAIN,SERVICE BRAKES","summary":"All lights related to brakes lighted up on a dashboard ( and message to take it to Dealer).  Took it to Dealer. Car is in the shop for over 5 weeks and they can't figure it out what's wrong. They've replaced brake booster (twice!!!!!) and that didn't fix it... Now replacing front calipers.  On top of that cv axle is clicking terrible and they can't replace it because it's on long Backorder ( I'm waiting over 2 months for it already.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647192,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2025","dateComplaintFiled":"03/09/2025","vin":null,"components":"ELECTRICAL SYSTEM","summary":"\u201cCharge Door Open\u201d warning appears on dashboard when the charge door is completely closed. This warning appears incessantly while driving. Additionally, \u201cService High Voltage Charging System\u201d appears along with the \u201cCharge Door Open\u201d warning. The problem is documented on video at 780 miles on the odometer. These warnings occurred at low speed driving between 30 and 35 mph.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647223,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2025","dateComplaintFiled":"03/09/2025","vin":null,"components":"ELECTRICAL SYSTEM","summary":"Mild weather, 48 degrees. driving home at night. Lights on dash start to go off: \"Service vehicle soon\"  \"Reduced Acceleration Drive with Care\" \"Service High voltage\" \"Unable to charge\" Heat stopped working and vehicle unable to charge. Brought into service the morning after and waiting for service department to get in touch.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647260,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2025","dateComplaintFiled":"03/09/2025","vin":null,"components":"ELECTRICAL SYSTEM","summary":"On February 25, 2025 my car decided to throw the code that said service high voltage system. I was on my way to drive my son to school. I have been driving for about two minutes and then the code showed up I called my dealership at 10 AM that morning and told them what was going on. They told me to come down there and they will take a look at the car. I bought this car on February 14, 2025. It has 370 miles on it at the time when I got to the dealership the first person turned me back and said that they couldn\u2019t do anything because on the way to the dealership, the code went away. I left the dealership went to charge my car. It charged for 3% at the public charger and then it shut off. I went back to the dealership and this time they kept my car because the code was on when I arrived and the other guy apparently made a mistake and sent me home when he wasn\u2019t supposed to. I got a loaner. I finally got my car back on March 8, 2025. I drove it a little bit yesterday and then I drove it a little bit more today which is march 9, 2025 my day was winding down so I figured I would go to target and get what I needed and charge my car while I was there. I went to the public charger. The car charge for about three or 4% and then it shut off I got the alert on my phone so now I must go back to the dealership when they open because today is Sunday and take my car back there. The code is now back on the car. apparently, while at the dealership, they couldn\u2019t see anything while they had the car the code wasn\u2019t showing up and then the dealership said that they had the Honda engineers look at the car and talk to him about it, and they couldn\u2019t find anything wrong and they told me to bring it back in if it happens so I guess that\u2019s what I\u2019ll do currently the car has about 430 miles on it. I got it back and it had 390 something miles on it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647070,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"03/07/2025","vin":null,"components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The battery failed at 2k miles and needed to be replaced. Both axles need to be replaced due to failed CV joint. There is clicking with turns. When backing up, emergency braking engages and leads us to stop in the middle of busy roads. This is a safety issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11646402,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"03/05/2025","vin":"3GPKHXRJ9RS","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The buttons for changing songs have not worked at random times after turning on the vehicle. Also the car has had some problems when it comes to detecting a vehicle in front causing the car to slow down when in adaptive cruise control","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11646477,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2025","dateComplaintFiled":"03/05/2025","vin":"3GPKHXRJ3RS","components":"STEERING","summary":"The vehicle is makeing clicking noises whenever a tight turn left or right is made from a stop.  The noise is louder in cold weather and when the car is first driven.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11646275,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2025","dateComplaintFiled":"03/04/2025","vin":"3GPKHZRJ9RS","components":"STEERING,SUSPENSION","summary":"I am writing to express my serious concern regarding an ongoing issue with my vehicle, which began pulling to the left at around 3,500 miles. I promptly brought my vehicle to Bay Ridge Honda's service department for inspection, where I was advised to return when the regional service technician was available for a more thorough diagnosis.  I returned to the service department at 6,600 miles, and after lifting the vehicle and conducting an inspection, the technician performed a road test. He identified a problem with the front axle, stating that it would need to be replaced. However, the technician also indicated that replacing the axle would not resolve the issue, as the same problem would likely recur within 700 miles. He further explained that the only way to permanently address this issue would be for Honda to issue a recall for the faulty component.  Given that this problem concerns a critical safety feature of the vehicle, I am extremely concerned about driving a vehicle that may be unsafe. This is particularly troubling, as I purchased the vehicle brand new and have taken no action to cause this issue. The prospect of continuing to drive a vehicle with a component integral to both the safety and daily operation of the car is unacceptable.  I would greatly appreciate your urgent attention to this matter and would like to explore any potential solutions that may be available in the interim. My primary concern is ensuring the safety of both myself and others on the road.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11646082,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"03/03/2025","vin":"3GPKHZRJ2RS","components":"POWER TRAIN","summary":"When turning the vehicle and accelerating the axle makes a loud clicking noise. Sounds like something to do with the CV joints","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11646114,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"03/03/2025","vin":"3GPKHVRJ7RS","components":"ELECTRICAL SYSTEM","summary":"Leased the 2024 Honda Prologue EX AWD on [XXX] and attempted to get the HondaLink app setup so I could see the charge level and other vehicle features. Also wanted to select my charging option and access EVGO credits. Received the text link but would not activate. I waited a week before stopping by the dealership to see if it would correct itself. Contact Honda Support and they resent the text link and told me it would take up to 24 hours to activate. I waited 48 hours and called Honda support, I proceeded to tell them that in addition to the app not working the integrated Google Maps was not functioning as it indicated the car was in Mexico, when in fact I was in Virginia. The Honda support person elevated my case to 2nd tier support and they indicated it would be 24 to 48 hours before I would get a response. I talked to tier 2 support person the next day and after some basic troubleshooting they transferred me to OnStar support as none of the OnStar buttons functioned either. After troubleshooting with OnStar they told me that 5he telematics module was probably bad and that I needed to take it to dealership, so 11 days and less 400 miles later I took my vehicle to the dealership. That was late on [XXX]. The dealership contacted me on the following Monday to tell me they need the car a little longer so their technician that was most familiar with the Prologue could look at it on Tuesday. The dealership called me back on Tuesday and said the telematics module needed to be replaced, but it was on a nationwide backorder until the middle or end of March. They did tell me the vehicle was drivable, but my concern is that without OnStar if I was in an accident and incapacitated it wouldn\u2019t be able to contact emergency services. I did receive an update that the part is now expected to arrive April 6th, so my vehicle sits at the dealership still and I have now made 3 payments on it even though I have only driven it for 11 days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11645859,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2025","dateComplaintFiled":"03/02/2025","vin":"3GPKHZRJ8RS","components":"STEERING,SUSPENSION","summary":"Car  has 20 miles on it brand new cracking sound when turning left and right on steering wheel and front tires","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11645872,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2025","dateComplaintFiled":"03/02/2025","vin":"3GPKHZRJ3RS","components":"SUSPENSION","summary":"Loud clicking noise when accelerating from a stop turning left.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11645716,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2025","dateComplaintFiled":"03/01/2025","vin":"3GPKHXRJ5RS","components":"STEERING","summary":"There is a loud clicking noise that comes from the front wheels when making a normal accelerated right or left turn. It\u2019s most noticeable when the car has been sitting the cold for a while.  Honda says they are aware of the problem but it is not clear if they know how to fix it.  Other Prologue owners have been having their axles replaced under warranty.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11645768,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"03/01/2025","vin":"3GPKHWRMXRS","components":"ELECTRICAL SYSTEM","summary":"While driving on the gateway both my screens shut off. The one on my driver dash that displays my speed etc. my telematics screen also shut off. Stayed off while driving for about 5min then suddenly reset.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11645526,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2025","dateComplaintFiled":"02/28/2025","vin":"3GPKHZRJ7RS","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"While driving in traffic, the car unexpectedly applied the brakes and displayed a 'Service High Voltage System' warning on the dashboard. Shortly after, another message appeared: 'Service Vehicle Soon,' followed by 'Reduced Acceleration - Drive with Care.' The car isn't charging and lacks the speed needed to drive on the highway.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11645236,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"02/27/2025","vin":"3GPKHXRJ8RS","components":"ELECTRICAL SYSTEM","summary":"High Voltage system error 2 days after it was determined that it was fixed at the dealership.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11645247,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"02/27/2025","vin":"3GPKHZRJ0RS","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Service High Voltage System warning. Have had this come up on my car and I have seen that this is a design issue with the battery cooling system. I am glad that the car did not just shut off while I was driving. Honda/GM need to make this car right. And this issue is happening to everyone. Please help us.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11645419,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2025","dateComplaintFiled":"02/27/2025","vin":"3GPKHXRJ5RS","components":"FORWARD COLLISION AVOIDANCE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? The emergency break system abruptly activates. It has happened on reverse and going forward. One of the times it happened while on reverse it was raining so I thought that was the issue but it has happened on other occasions too. While going forward it happens when I am in fact getting close to a car however there is no risk of a crash and the system over reacts. Instead of allowing me to break on my own smoothly it goes to a complete stop unexpectedly.  How was your safety or the safety of others put at risk? The sudden breaking hurts my neck and back, and that of my passengers. It also puts my car at risk of getting rearended by the car behind me due to the sudden and complete stop. Ignoring the crying children that get scared by the sudden stop and think there has been an accident.  Has the problem been reproduced or confirmed by a dealer or independent service center? No. I emailed the sales rep this morning to complain but no response yet.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11645170,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2025","dateComplaintFiled":"02/26/2025","vin":"3GPKHZRJ8RS","components":"ELECTRICAL SYSTEM","summary":"Vehicle restarted while on the freeway.  My Child was in the car and was extremely frightened.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644712,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"02/25/2025","vin":"3GPKHZRJ7RS","components":"STEERING,WHEELS,UNKNOWN OR OTHER","summary":"Vehicle makes clicking noise went to dealer many times no answer till they decide to change front right axe noise went down 70% but the noise is coming back up 2 weeks after repair. Is a new car. My spouse bought another same brand and model is is starting to do the same. Noise is louder and louder. When turning any direction, worse when turning and applying brakes.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644915,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2025","dateComplaintFiled":"02/25/2025","vin":"3GPKHZRJ7RS","components":"STEERING,WHEELS","summary":"At 667 mi. car started making a clicking noise when turning left from a complete stop.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644551,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"02/24/2025","vin":"3GPKHXRJ6RS","components":"UNKNOWN OR OTHER","summary":"Back up camera is not working, dealer inspected it and can't repair it. Dealer ordered the camera but is been on back order for 6 weeks, this really sucks , because this is a safety issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644360,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2025","dateComplaintFiled":"02/23/2025","vin":"3GPKHXRJ8RS","components":"UNKNOWN OR OTHER","summary":"When turning and accelerating, there are a series of loud clicking or creaking noises. Seems to happen more in cold weather, although I notice it all the time.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644405,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2025","dateComplaintFiled":"02/23/2025","vin":"3GPKHVRJ3RS","components":"STEERING","summary":"Clicking sound coming from be front wheels when turning","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644057,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2025","dateComplaintFiled":"02/21/2025","vin":"3GPKHZRJ3RS","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On 2/16/2025, I was slowly (maybe 5mph or slower) backing out of an Electric vehicle charging stall. Rain was falling lightly. The AEB system activated more than five times in a span of 60 seconds. The vehicle thought there was an obstruction in my path, even though there was no vehicle behind me or in front of me. There was a vehicle that was parked in the other stall charging.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644059,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2025","dateComplaintFiled":"02/21/2025","vin":"3GPKHZRJ3RS","components":"STEERING,UNKNOWN OR OTHER","summary":"A knocking or clicking sound occurs when the vehicle is changing direction; for example, when stopped at a corner and turning either left or right, oftentimes at low speed.   This same clicking or knocking sound appears to come from the front (I am assuming at the axle) began appearing sometime in late December 2024. I did not know it was a problem experienced by other Honda Prolgoue owners until I watched a video on YouTube.   I have made an appointment with the dealer, who said there is a charge to diagnose this problem on a car I bought in November 2024 at that dealership.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644120,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2024","dateComplaintFiled":"02/21/2025","vin":"3GPKHXRJ0RS","components":"UNKNOWN OR OTHER","summary":"Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644121,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"02/21/2025","vin":"3GPKHXRJ0RS","components":"UNKNOWN OR OTHER","summary":"Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644123,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/21/2025","vin":"3GPKHXRJ0RS","components":"UNKNOWN OR OTHER","summary":"Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644134,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"02/21/2025","vin":"3GPKHZRJ5RS","components":"POWER TRAIN","summary":"CV joint needs replaced. Hearing clicking noise when making sharp left and right turns. Has been occurring for several weeks now.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644136,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"02/21/2025","vin":"3GPKHZRJ5RS","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644137,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"02/21/2025","vin":"3GPKHXRJXRS","components":"SUSPENSION,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644138,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"02/21/2025","vin":"3GPKHZRJ5RS","components":"BACK OVER PREVENTION","summary":"All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644153,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2025","dateComplaintFiled":"02/21/2025","vin":"3GPKHXRJ7RS","components":"POWER TRAIN","summary":"CV joints click loudly when turning left or right. Honda knows about the issue.  No warning lights appear.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643874,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2025","dateComplaintFiled":"02/20/2025","vin":"3GPKHXRJ8RS","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"High Voltage error in car and unable to charge at 3100 miles. Now without a car and dealership/Honda will not give courtesy car.  The front suspension makes clicking noise in cold weather when turning.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643975,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2025","dateComplaintFiled":"02/20/2025","vin":"3GPKHXRJXRS","components":"STEERING","summary":"When making turn left or right there is a noticeable cracking, ticking, knocking noise coming from suspension, sometimes it feels that i am about to loose the control of the steering. Went to Honda Dealership where I purchased the vehicle located at 35 Magee Ave, Stamford, CT 06902 they diagnosed the vehicle and confirmed that there was a noise due to faulty CV Axle Joint, however refused to fix it, they stated there are no recalls for this models and stated that  the it is the vehicle characteristics.  For me it raises serious safety issue, I can lose the control of steering whenever I am turning and cause fatal results. Please take this issue in consideration and review carefully.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644030,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"02/20/2025","vin":"3GPKHVRJ0RS","components":"STEERING","summary":"When I turn from stop or an uneven piece of road, I can hear a knocking noise come from my car. I know that other Honda Prologue owners have experienced the same issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644031,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2025","dateComplaintFiled":"02/20/2025","vin":"3GPKHZRJ4RS","components":"STEERING,SUSPENSION","summary":"Loud clicking when turning sharply left and right, believe it\u2019s related to faulty axel or CV joints on vehicle. Only 1500 miles on odometer.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643705,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2025","dateComplaintFiled":"02/19/2025","vin":"3GPKHVRJXRS","components":"SUSPENSION","summary":"The contact owns a 2024 Honda Prologue. The contact stated that while making left turns, there was a knocking sound coming from the front driver\u2019s side wheel well. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 2,401.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643752,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2025","dateComplaintFiled":"02/19/2025","vin":"3GPKHZRJ4RS","components":"STEERING,SUSPENSION","summary":"I bought Prologue ELITE AWD on January 31st 2025 and drove 1000 miles. The steering is very stiff and makes squeaking noise while parking and turning. This sound is audible while the car is going slow; however, when the car speed is above 20 mph we may not hear, but my guess is it still there. If this fails during sharp turns, there is chance of damaging my own car and even other cars putting others and myself into safety risk. There are no warning lamps and messages. The problem first appeared after 5-7 days after the purchase; however, I thought the car is new and being adjusted for the ride with the huge 21 inch tires it has. Additionally, the car has problem with suspension, after a ride and when placing it in park mode, the suspension of the car swings enabling the car to move forward and backward possibly hitting the car infront or back damaging the other cars too.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643761,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2025","dateComplaintFiled":"02/19/2025","vin":"3GPKHXRJXRS","components":"SERVICE BRAKES","summary":"On [XXX], I leased a Honda Prologue from Honda Carland in Roswell, GA. Within a week, the vehicle displayed multiple braking system failure warnings, including \u201cBraking system failure,\u201d \u201cService Stabilitrak,\u201d and \u201cBrake assist failure.\u201d One-pedal driving also became unavailable.  Upon attempting to drive, the brakes were completely unresponsive, causing the car to roll down a ramp uncontrollably before eventually stopping. Despite multiple attempts, the brakes failed entirely, making the vehicle out of my control. I immediately called Honda\u2019s OnSite service, and the car was towed back to the dealership.  The dealership initially diagnosed the issue as a loose connector that was allegedly not properly attached during assembly. They assured me the vehicle was now functioning as designed. However, about a week later, the same critical brake failure occurred again. The car would not brake, forcing me to request another tow back to Honda Carland.  This time, the dealership claimed the issue was due to a faulty brake master unit, which they replaced\u2014a far more serious defect than initially diagnosed. Given the life-threatening nature of repeated total brake failure, I refused to drive the vehicle and attempted to return it.  In researching this issue, I have found similar complaints in online searches, including the NHTSA database, suggesting that this may be a much broader issue affecting Honda Prologue vehicles manufactured in 2024.  This is not a minor issue\u2014it is a safety hazard that puts my life and the lives of others at risk. I am not willing to drive this defective vehicle, and I urge the NHTSA to investigate this matter immediately to ensure that no other driver is put in danger due to brake system defects in the Honda Prologue.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643336,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2025","dateComplaintFiled":"02/18/2025","vin":"3GPKHWRM2RS","components":"STEERING,SUSPENSION","summary":"The car has a very loud  knocking noise when you turn left or right drop it off at the dealer today they didn\u2019t want to look at it they said it was normal that there was nothing we can do freeway honda of Santa Ana Ca. They were seems careless about the situation they keep trying to blame GM Multiple times I felt something was gonna snap when turning according to the Maintenance manager multiple cars have came in with that issue pretty much they try to send me home I told them I still want to car to be check out","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643578,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2025","dateComplaintFiled":"02/18/2025","vin":"3GPKHXRJ2RS","components":"POWER TRAIN","summary":"Returning home from a 75 mile trip. No warning vehicle displayed \"service high voltage system. Lost all heat from HVAC system. No defrost, blew cold air.  Display of power usage used was not accurate. Car manual mentioned the vehicle could be disabled if the warning was not seen by a Honda dealer service center.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643340,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2025","dateComplaintFiled":"02/18/2025","vin":"3GPKHWRM2RS","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"I've had to turn off all the safety features in my car on multiple occasions. I nearly got hit by several cars turning into driveways because the car's sensors detected a vehicle on the driveway. Additionally, the sensors mistakenly detected another car pulling out of a shopping center, which caused heavy brake locking. This has even happened to me twice on the freeway. When I mentioned this to the service manager, he laughed and said, \"I know what you're talking about. I have one too, and it happens to me as well. Unfortunately, there's nothing we can do about it except turn off the sensors.\" And be careful with your neck the ways brakes lock in","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643490,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"02/18/2025","vin":"3GPKHZRJ8RS","components":"FORWARD COLLISION AVOIDANCE","summary":"Very frequent and sudden breaking when no objects or any moving vehicles in the line of sight.    This keeps happening and I am not able to use the safe system as is without turning it off","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643092,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"02/17/2025","vin":"3GPKHXRJ5RS","components":"SUSPENSION","summary":"When making a sharp turn out of a parking lot I noticed a ticking or popping sound coming from the wheels. This was replicated a couple of times but not consistently. If the part is defective it could cause loss of control of the vehicle while turning. This issues has not been reproduced by the dealer nor has it been inspected. No warning lamps or messages appeared prior to or after the incident occurred.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643212,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"02/17/2025","vin":"3GPKHXRJ0RS","components":"UNKNOWN OR OTHER","summary":"When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642988,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"02/16/2025","vin":"3GPKHZRJ6RS","components":"SUSPENSION","summary":"When making a hard turn from a complete stop most of the time there is a clicking or knocking noise through the tightest part of the turn. The noise is louder the colder it is outside.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11643007,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2025","dateComplaintFiled":"02/16/2025","vin":"3GPKHZRJ5RS","components":"VISIBILITY/WIPER","summary":"While driving during a rain & snowstorm, the front windshield wiper stopped working completely all of a sudden. Adjusting the dials on the left stalk did nothing. The rear wiper worked perfectly throughout this incident. It is available for inspection.  After the car was turned off and back on (of course during a stop), finally the front wiper started working again. Without the front wiper, any precipitation or dust makes safe driving impossible, greatly increasing the risk to myself, other drivers, pedestrians, and property.  I have not taken it in for service as I do not know how to trigger / reproduce it again.  There were zero messages / lamps / other symptoms. The screens did not give any alerts nor messages regarding any malfunction: the front wiper dial simply did nothing.  For reference, this is the Elite trim with ~1000+ miles. Automatic wipers were off (and have been for many days now\u2014they were too unreliable & confusing).","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642898,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2024","dateComplaintFiled":"02/15/2025","vin":"3GPKHXRJ6RS","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"Car braked extremely hard causing whiplash twice even though there was ample room.   This has happened multiple times.   Reported that it is normal by dealership","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642672,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2025","dateComplaintFiled":"02/14/2025","vin":"3GPKHZRJ6RS","components":"POWER TRAIN","summary":"Drove off the dealer lot with a brand new prologue with 31 miles on the odometer.  Taking a left hand turn out of the dealer lot, I immediately hear a clicking/clunking noise coming from the front end.  It\u2019s my understanding that this is due to a CV joint in the drivetrain.  Honda does not have a solution available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642703,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"02/14/2025","vin":"3GPKHZRJ5RS","components":"SUSPENSION","summary":"When accelerating from a stop, knocking clicking noises can be heard. At first, it was only while making a left turn, but now it can be heard when turning in either direction or going straight. It only happens at low speeds. This puts my safety and the safety of others at risk because a failure could result in loss of power to the wheel and/or control of the vehicle. The problem has been confirmed by the dealer and at first, I was told it here was no fix. I was also told it was normal for this vehicle. I completed a survey about my experience with the service department, and received a message that Honda identified a fix and that axles are on back order. No warning messages have appeared.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642809,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"02/14/2025","vin":"3GPKHXRJ3RS","components":"SUSPENSION","summary":"There is a problem with all Prologues with the CV axels. Mine has had an issue for awhile and I brought it too a Honda dealership and they said no fix for it. Anyone that has had it replaced is still having the same issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642753,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"02/14/2025","vin":"3GPKHXRJ1RS","components":"STEERING,FUEL/PROPULSION SYSTEM","summary":"When accelerating into a turn from a complete stop, left turn or right turn, there is a knocking sound coming from the cv joint. Vehicle made this sound when driving off the lot brand new. Vehicle also experienced a battery fault error/reduced propulsion warning at 700 miles and is currently at the dealer to investigate. The error alternates with the battery fault light indicating a fault with the high voltage battery and the propulsion power is limited light. This error occurred after preconditioning at 30% battery charge in 32 degree weather. The vehicle warmed up the interior but displayed the message as soon as I put the car into reverse gear. Both of these issues are safety issues in potential loss of steering and loss of propulsion power on the road.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642415,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"02/13/2025","vin":"3GPKHZRJ6RS","components":"POWER TRAIN","summary":"Front differential is making loud clicking noises when turning right and is failing according to service center but Honda has no remedy for this and they can't assure me that it is safe to drive in this condition.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642450,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"02/13/2025","vin":"3GPKHVRJ0RS","components":"STEERING,WHEELS","summary":"CV joint pops extremely loud when turning left or right! Louder in cold. Loud rattling in interior of vehicle when going higher speeds","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642466,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2024","dateComplaintFiled":"02/13/2025","vin":"3GPKHXRJ2RS","components":"STEERING","summary":"CV axle clicking and loud noise coming from axles while braking","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642550,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"02/13/2025","vin":"3GPKHXRJ8RS","components":"STEERING,SUSPENSION","summary":"Loud clicking from left side of the vehicle when making a right hand turn.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642365,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2025","dateComplaintFiled":"02/12/2025","vin":"3GPKHZRJ8RS","components":"VISIBILITY/WIPER","summary":"While driving it started raining and I attempted to turn the windshield wiper on. The control knob was unresponsive. Rear wiper control worked. Checked the front wiper again - unresponsive in all positionsl. Fortunately I was able to pull my vehicle to the side of the road while I still had visibility, turn the car off, turn the car on, and then the wiper control was functional again. If this had happened during a sudden downpour on the freeway it could have been much worse. For reference - I keep the automatic wiper setting on OFF. I did not troubleshoot enabling the automatic wiper setting during the incident.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642388,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2025","dateComplaintFiled":"02/12/2025","vin":"3GPKHVRJ7RS","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I have had my prologue for about two months now and have noticed that I receive a warning about reduced acceleration \"randomly.\" I say \u201crandomly\u201d because I\u2019ve observed that it appears during two specific situations. I get that warning whenever I\u2019m low (less than 20%), so this is not random as it seems consistent.  The other time this occurs is when I am driving or just starting my car (the battery percentage doesn\u2019t matter, as it happens when it\u2019s between 30% and 80%. Also, it happens when the temperature is below and above freezing). However, the latter situation occurs randomly and seems to happen more frequently while driving, though it also occurs when I am just starting the car.  On top of that, the Forward Collision Warning system is extremely sensitive and has caused the car to brake hard unnecessarily on me with and without Adaptive Cruise Control enabled.  Sometimes it even warns me of something that isn't even there.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642391,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2025","dateComplaintFiled":"02/12/2025","vin":"3GPKHZRJ0RS","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"Pulled out of our driveway and received a message that \"AWD Temporarily Unavailable\".  This message did not indicate that this fault disables one-pedal driving.  Upon reaching the end of my street at the stop sign, I gently let my foot off the accelerator expecting the car to slow down as it should when using one-pedal driving.  Instead the car continued to move forward and I almost went through a stop sign into a busy road where I would have for sure gotten into a bad accident.  Not informing the driver that this fault also disables one-pedal driving is extremely hazardous.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642001,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/11/2025","vin":"3GPKHZRJ4RS","components":"FORWARD COLLISION AVOIDANCE","summary":"The vehicle's backup sensors exhibit excessive sensitivity when reversing from a garage or parking space. My vehicle engaged the emergency brakes automatically despite the absence of nearby cars or pedestrian obstacles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642062,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/11/2025","vin":"3GPKHZRJ1RS","components":"SUSPENSION","summary":"Both front and rear axles are faulty. The make clunking noises when you make a 90 degree turn. The dealership says the car is safe but this is a bad experience.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642088,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2025","dateComplaintFiled":"02/11/2025","vin":"3GPKHXRJ0RS","components":"SUSPENSION,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The car makes a clicking noise when I make sharp turns, most co.monly to the left. It is brand new with only 2320 miles on it. The noise started within the last few weeks.    The rear breaking system locked up the brakes and turns the emergency break on, when backing up, even if nothing is behind me. Once it was rain drops dripping off of the rear window. Another time, nothing was there. I had to assume that it picked up a shadow in the driveway.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11641714,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"02/10/2025","vin":"3GPKHZRJ9RS","components":"WHEELS","summary":"The tire axles are defective, brand new vehicle makes a clicking noise when Turing left or right. Vehicle has been in shop for 4 weeks waiting for axle replacement on both sides.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11641748,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2024","dateComplaintFiled":"02/10/2025","vin":"3GPKHXRJ5RS","components":"ELECTRICAL SYSTEM","summary":"I bought my car in mid-December and twice in the space of driving it less than 300 miles I got warning lights regarding a \"high voltage\" problem and to go to the dealer immediately. I did both times. The first time they said it was due to the robot installing some valves backward and also the refrigerant was low. They put me back on the road and it happened again after a few short drives. My car has been in the shop ever since. It is now Feb. 10. They now say that there is a badly designed hose that leaks refrigerant, and they are waiting for it to be redesigned and sent out and it is on national backorder. They estimate it should become available by end of February. I want this complaint logged into the system in case it happens again and because I am sure many people have this problem, having read all the complaints on the Honda Prologue forum online.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11641803,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/10/2025","vin":"3GPKHXRJ2RS","components":"ELECTRICAL SYSTEM","summary":"Multiple warnings came on dash  -Service vehicle soon -Service high voltage -Reduce acceleration with care -Car with exclamation, batteries with exclamation, sing battery and a turtle.  -Car unable to charge  On-Demand Diagnostic information from on star.  The Hybrid/Electric vehicle powertrain controller requested malfunction indicator lamp illumination, please refer to codes from VICM  The Lithium-Ion battery is not performing as expected. An issue has been detected in the battery conditioning system which provides heating and cooling for the battery pack on your electric vehicle to ensure efficient operating conditions.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11641767,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/10/2025","vin":"3GPKHXRJ1RS","components":"FORWARD COLLISION AVOIDANCE","summary":"While approaching a red light on a busy road the forward alert triggered and auto breaking was engaged with no vehicle in front. Almost resulted in an accident.  Had the light not been red other cars near me may not have been breaking.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11641586,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2025","dateComplaintFiled":"02/09/2025","vin":"3GPKHZRJ4RS","components":"STEERING,SUSPENSION","summary":"Steering & front axle make loud clicking noise when turning, Honda is aware of the problem and that the problem gets worse over time but I am worried about steering/suspension failing before Honda has a fix available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11641433,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2025","dateComplaintFiled":"02/07/2025","vin":"3GPKHWRM5RS","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"Complete Electric Failure multiple times now. Been in the shop multiple times.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11641229,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2025","dateComplaintFiled":"02/06/2025","vin":"3GPKHXRJ0RS","components":"SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"I have encountered recurring problems with the vehicle's automatic braking system, as well as issues with the Honda Prologue app, both of which I believe compromise the vehicle's safety and performance.\u2028The vehicle's automatic braking system appears to be malfunctioning, as it has activated unexpectedly on multiple occasions, leading to near-miss accidents. At least three occasions, the vehicle\u2019s brakes have engaged without cause, even in situations where there is no obstruction or \u201cphantom\u201d vehicle detected. This automatic braking has not only been inappropriate but also posed a significant safety risk to both myself and other road users. Additionally, the reverse braking system exhibits similar issues, activating without cause. Despite the alerts being on and the brakes not being engaged, the system\u2019s warning signals still activate, leading to further confusion and potential danger. I have consulted with both the dealership and the Honda Prologue forum, and it has been confirmed that this is an ongoing issue. The dealership has indicated that they have no immediate workaround or solution. The only remedy has been to disable these safety features entirely, which negates the very purpose of having them. \u2028The Honda Prologue app, which is intended to provide critical vehicle information and allow remote monitoring and control, is also malfunctioning. I have been in communication with Honda for over two months regarding these issues, but unfortunately, no viable solution has been provided. The app is essential for monitoring vehicle functions such as theft prevention, charging status, and temperature control, all of which are key safety and convenience features. In particular, I am concerned about my ability to monitor the vehicle\u2019s charging especially given the increasing number of incidents involving electric vehicles catching fire during or after charging. Proper monitoring of charging status is crucial to avoid potential overcharging and battery degradation.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640782,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2025","dateComplaintFiled":"02/05/2025","vin":"3GPKHXRJ3RS","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"I was driving on the freeway when a few error lights came on\u2014the Reduced Acceleration, Propulsion System Icon, and a turtle icon on the dashboard and I had to floor the accelerator pedal to maintain my speed. I then pulled over, and the vehicle wouldn\u2019t shift into drive or reverse. It gave an error message saying \u201cconditions not meet.\u201d Eventually, the car started working again. This is an ongoing issue with the car and Honda doesn\u2019t want to do a buyback, this car is a lemon. I keep taking it to the dealer and all they do is clear the codes and state they can\u2019t \u201cduplicate\u201d any of my concerns.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640808,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"02/05/2025","vin":"3GPKHVRJ3RS","components":"STEERING,SUSPENSION","summary":"The car makes a clicking noise when I turn.  It is brand new with only 1100 miles on it.  The noise started within the last few weeks.   While the dealer claimed the car is safe to drive, I am concerned a part may fail while I am on the road.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640857,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2025","dateComplaintFiled":"02/05/2025","vin":"3GPKHXRJ5RS","components":"POWER TRAIN","summary":"Loud clicking from the front axle area when making a left turn.  Typically happens when making a quicker left turn. Has occurred three times in a ten day period.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640939,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2025","dateComplaintFiled":"02/05/2025","vin":"3GPKHVRJ2RS","components":"SUSPENSION,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"As others have reported here and elsewhere online, my Prologue emergency braking/collision detection system repeatedly activates when there is no danger of a collision. Backing out of my driveway I can expect that 25-50% of the time the car will slam on the brakes for no reason and apply the parking brake, which I then have to disengage manually to continue backing out. More recently, I was driving 30 mph on a city street with no one in front of me when without warning the Prologue slammed to a complete stop. Fortunately no one was behind me or I almost certainly would have been rear-ended.  After four months of owning the Prologue, and seeing this exact problem reported over and over again, it's evident the entire electronics system is glitchy at best and downright dangerous at worst. Everything from the crash-avoidance cameras (regularly issues messages that they're blocked when they're obviously not) to the remote starter (supposed to come on with two quick presses of a button on the fob, but often takes a dozen or more to actually activate) is borderline non-functional. Whether this is a software or a hardware problem, or some combination thereof, there's no question in my mind that sooner or later, as more of these vehicles are on the road, one of these malfunctions is going to cause a crash. I hope the NHTSA will see enough of a quorum of similar complaints to investigate before that happens. For my part, I've turned off all driver assist systems in my Prologue, which is the only way I can be assured the car will only brake when it should.   Additionally, again as many others have reported, my Prologue knocks somewhere in the vicinity of the front axle whenever I corner sharply enough in either direction.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640788,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"02/05/2025","vin":"3GPKHZRJ0RS","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Twice the prologue warnings have come on that state \u201cservice high voltage system\" and \"reduced acceleration. There is no AC/HEAT in the vehicle under 35 degrees. Under 6000 miles","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640580,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2025","dateComplaintFiled":"02/04/2025","vin":"3GPKHXRJ5RS","components":"POWER TRAIN","summary":"Vehicle makes a loud banging noise when turning. Dealer Service Department inspected car and stated the front axles need to be replaced.  There  are no parts available and the time frame for repair is unknown.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640436,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2024","dateComplaintFiled":"02/03/2025","vin":"3GPKHZRJXRS","components":"ELECTRICAL SYSTEM","summary":"I purchased Honda Prologue Elite Model in May 2024. In around December, a warning sign  \"Service High Voltage System\"  message showed  up. We left the EV for service twice since then and the first time the honda dealer mentioned that the A/C and Battery Sensors were in swapped positions and they fixed the issue by swapping positions and was set right.  The warning came back again around two weeks later and the 2nd time around, they said the DTC P0534 A/C Charge was low and  that this error must have happened at assembly.  The warning disappeared for less than 2 weeks and reappeared again the 3rd time. Its about 4 weeks now since we have left it for service and when we called them couple of times, they mentioned they are waiting for the parts from Honda and dont have an ETA. Its 4 weeks and we do not have the vehicle after investing 60K. We made several calls and emails to American Honda Motor Co., Inc asking for update on the Issue and the inconvenience we are facing without having the car and the response is to wait until they can fix it. This is not expected from Honda whom we trusted and bought such an expensive car.  It seems like they don'w know what the real issue is  and each time we get some random response as a fix and the issue comes back. What's more concerning is that its an issue with the Electrical High Voltage system and we don't feel safe driving in it. I would have not chosen to by this EV if i knew they had these issues and not tested well enough before releasing for public.  I have lost faith in Honda and 60K isn't small money  Hoping the concerned office will Look into these reported issues and address this soon.  Best","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640457,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2025","dateComplaintFiled":"02/03/2025","vin":"3GPKHXRJ7RS","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Twice, a \"service high voltage\" error light has come on and it has said it impacts the ADAS and safety systems and the acceleration of the vehicle. The light disappeared after a short drive, but the heating system stopped working.   The first time, we took it to the dealership and they reset the system and the heat came back a little, but seems to struggle under 32 degrees, and especially sub 15/20 degrees.   The second time was this morning - the heat is barely working at all.   Very frustrating for a vehicle under 2000 miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640281,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2025","dateComplaintFiled":"02/03/2025","vin":"3GPKHZRJXRS","components":"STEERING,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"when turn i hear a clicking sound dealer technician acknowledges sound but refuses to repair.  forward collision system sees things that are not there and slams on the brakes for no reason.  hvac system fails to heat until after driving for at least 45 minutes even after pre heating.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640239,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2025","dateComplaintFiled":"02/02/2025","vin":"3GPKHVRJ1RS","components":"ELECTRICAL SYSTEM","summary":"Twice in the total 750 mileage on the Prologue, warnings have come on that state \u201cService High Voltage System\" and \"Reduced Acceleration Drive with Care.\u201d  This occurred on 01/03/2025 at ~300 miles and again on 02/02/2025 ~750 miles. This error seems to be widespread with low-mileage Prologues, but Honda does not appear to be recalling to correct.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640115,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2025","dateComplaintFiled":"02/01/2025","vin":"3GPKHXRJ8RS","components":"ELECTRICAL SYSTEM","summary":"I purchased the vehicle on January 27, 2025.  The morning of Jan 29th, I had three error messages pop up.   1- Service High Voltage System 2- Service Vehicle Soon 3- Reduced Acceleration Drive With Cate  The vehicle would not allow me to connect via Bluetooth.  My phone was no longer paired.  I took immediately to the service dept at the dealership where I purchased the vehicle.  Was told it was an issue with the AC, an A/C pressure valve would need to be ordered. 7-10 days for part to come in.  Vehicle is in service dept waiting to be repaired.  Only 79 miles on the odometer.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639839,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2025","dateComplaintFiled":"01/31/2025","vin":"3GPKHZRJ0RS","components":"FUEL/PROPULSION SYSTEM","summary":"I was driving in the highway, at ~70mph with cruise control on when the error popped up. The temp was been 47-52\u00b0F. I got a message saying Service High Voltage System.   I thought nothing of it and proceeded with rest of my trip. I went to even colder conditions and got down to 28\u00b0F at one point. I noticed that in the car, the AC was not working, it was only blowing cold air from outside.  Eventually went to charge and and the car refused. I was 70 miles from home but was able to get a tow.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639947,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2025","dateComplaintFiled":"01/31/2025","vin":"3GPKHXRJ2RS","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Propulsion System Failure light came on and vehicle lost all cabin heat. This occurred in winter (January) and since there is no heat all vehicle windows fog over, obscuring the view of the road and other drivers. All vehicle occupants are also at risk of exposure due to complete lack of heating in sub-freezing January temperatures.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639955,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2024","dateComplaintFiled":"01/31/2025","vin":"3GPKHZRJXRS","components":"ELECTRICAL SYSTEM","summary":"show a \"Service High Voltage System\" message. The Honda Prologue we purchased in May 2024. We have left it with the dealership for the 3rd time now and problem kept coming back. As a first time EV user we are concerned of safety and ofcourse not knowing what is happening.  The 2nd time around, I was told the DTC P0534 A/C Charge was low. This condition was not detected the first time this alert showed up. I was told that the A/C and Battery Sensors were in swapped position (ie wrongly swapped positions) and that this error must have happened at assembly.   I have dropped off my EV at Dealership on Jan-9th and today is 31st and still haven't got any updates on it and i am without my car.  No one seems to know what the issue is really and randomly suggest somethings and problem comes back again.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639941,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2024","dateComplaintFiled":"01/31/2025","vin":"3GPKHXRJ2RS","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"After using the turn signal, instead of self-cancelling it will operate turn signals in the opposite direction for several flashes and then cancel. Since the turn signal over cancels it causes an increased risk of collision with other drivers who could easily misinterpret intended action.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639539,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/30/2025","vin":"3GPKHZRJ5RS","components":"UNKNOWN OR OTHER","summary":"Front right CV Joint making clicking sound.  I took vehicle into the Honda dealership.  They kept care for 3 days.  They put me in a rental.  Called me to pick the car up and told me that the front CV joint was bad and that they got honda to approve to have it replaced.  They then told me that the part was on back order and it might be in sometime in March.   They advised me that my car was safe to drive and told me i had to take my car back. I dont feel that this is acceptable.   I have had this issue with other older cars that i have owned and i was never advised that the car would be safe to drive.   With a clicking sound like that the part should be placed immediately before the CV joint snaps and you get stuck on the side of the road or even worse causing an accident","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639544,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2024","dateComplaintFiled":"01/30/2025","vin":"3GPKHVRJ5RS","components":"UNKNOWN OR OTHER","summary":"The clicking when turning right or left. The dealership has had my car since December. They don\u2019t have ANY inventory for this car for ANY parts. Every part being made is for the new cars according to the dealership. So many people have the same issue and Honda won\u2019t take accountability. This car needs to be recalled for the safety of others. People are being told to drive around with a broken CV axial and wait for a new part. Idk how they can get away with this. If that breaks it can cause DEATH to an active driver or injury.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639545,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2024","dateComplaintFiled":"01/30/2025","vin":"3GPKHXRJ4RS","components":"STEERING","summary":"When turning to the right from a stopped position there is clicking noise coming from the right front CV joint.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639546,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2024","dateComplaintFiled":"01/30/2025","vin":"3GPKHZRJ0RS","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On several occasions while in reverse the car braked hard and violently for no reason. This caused a sudden jolt to me and the passengers endangering our safety. Also, this condition can cause an accident if I\u2019m trying to back up to avoid a collision and the emergency braking system does not allow me to do such. The vehicle has not been inspected by anyone else and no warning lamps messages or other symptoms of the problem appeared prior to the incidents. This condition first occurred with about 300 miles on the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639568,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2025","dateComplaintFiled":"01/30/2025","vin":"3GPKHXRJ5RS","components":"STEERING","summary":"At approximately 400 miles of use on a new car I noticed clicking from the front steering axle when turning at low speeds. Service center at Honda daily reported this is a known issue with the.CV joint in the staring mechanism, but does not have parts for repair or replacement available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639660,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2024","dateComplaintFiled":"01/30/2025","vin":"3GPKHWRM8RS","components":"STEERING,POWER TRAIN","summary":"CV drive shaft axels are bad from factory and make a clicking sound while driving, making sharp turns, or backing out of parking space. Honda says replacement part are on back order for over 1 month.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639687,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/30/2025","vin":"3GPKHXRJ8RS","components":"STEERING","summary":"CLICKING IN CV JOINTS","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639780,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2025","dateComplaintFiled":"01/30/2025","vin":"3GPKHURM4RS","components":"STEERING,STRUCTURE","summary":"Steering: The vehicle is experiencing clicking noises as it turns while exiting downward sloped driveways. Issues with the Steering and loss of steering could cause an accident while pulling out of a driveway or making a turn. The vehicle has not been inspected for this issue. There were no warning lamps or messages for this issue.  Body: The Trunk door has been opening without personal operation. When getting into the vehicle notification will be given that the trunk is open. Upon attempting to close the door it is stuck in a half open half closed position that will not let it lock back in. This is dangerous as the door opening without intention could cause an accident, could cause items in the back of the car to fall out while in motion, or could cause additional damage to the car itself. The car is currently at the dealer being reviewed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639565,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/30/2025","vin":"3GPKHZRJ3RS","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including \"Service High Voltage System\" and \"Service Vehicle Soon.\" Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced.  I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to me.  After driving for another week, the same warning lights reappeared, and now, with only 360 miles on it, the vehicle is back at the dealer for further diagnosis for the same warning lights.  It does not appear an overcharged AC system was the cause.  For a brand-new car with less than 500 miles, this is completely unacceptable from Honda.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639524,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2025","dateComplaintFiled":"01/30/2025","vin":"3GPKHZRJ8RS","components":"SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Unknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed halfway through the lane.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639511,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2025","dateComplaintFiled":"01/29/2025","vin":"3GPKHWRMXRS","components":"SUSPENSION,UNKNOWN OR OTHER,LANE DEPARTURE","summary":"1. When I turn my car either left of right there is a huge noise under the hood at the joint like a cracking noise. It is very concerning and doubt that some thing big is broken. I got to know in the forum that almost all the cars are having this issue.  2. When using my HondaLink app to unlock the door, sometimes the app has issues sending the signal to the car. This is a safety issue because in the event I lose my keys I will be locked out of my vehicle or in the even of an emergency when I need to access the vehicle quickly.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639517,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2025","dateComplaintFiled":"01/29/2025","vin":"3GPKHZRJ3RS","components":"POWER TRAIN","summary":"When turning left or right i am getting a clicking noise dealership is ordering 2 drive axels parts on back order no eta!","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638982,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/28/2025","vin":"3GPKHVRJ6RS","components":"STEERING,SUSPENSION","summary":"Within a few hundred miles of owning, the CV joint started clicking.  Dealer says they can't even locate the part.  Told me to keep driving it, but it seems unsafe.  Problem seems to be getting more severe and dealer still has no eta on the part to fix the problem.  Concerned that CV joint will fail while driving - but dealer keeps saying it's fine.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639001,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/28/2025","vin":"3GPKHVRJ1RS","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"There is a loud knocking or banging sound when making sharp turns. Particularly a turn of 90 degrees or sharper. It sounds almost like something under the car coming from the wheels area. It goes away as you release the steering and straighten back out. But it is loud enough that I am thinking of going back to the dealership to get it checked out.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639004,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/28/2025","vin":"3GPKHVRJ1RS","components":"SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"When the vehicle is in reverse, the safety feature that is supposed to prevent you from hitting something mistakenly goes off when there is nothing there. It seizes the car and immediately causes the brakes to go off. The car will feel like it got in a crash. There is no way to un-release it and there is no way to change the settings to prevent it. It is a great safety feature that could really protect me from getting into a crash. But instead at least once or twice a week it simply prevents me from backing out of my driveway in the morning to go to work. Delaying me by 1-2 minutes every day. Very annoying.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639011,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/28/2025","vin":"3GPKHVRJ1RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"This vehicle has remote features to lock, unlock and remote start the vehicle. However the app is not able to connect with the car often and the commands \"'fail\" which is a safety issue because it is an electric vehicle. So if the electrical or technological parts of the vehicle are failing, what else is going on.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639032,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/28/2025","vin":"3GPKHWRM8RS","components":"STEERING","summary":"CV joint is making a clicking noise when turning. The dealership, Shottenkirk Honda of Cartersville, Ga. was able to duplicate the issue. They told me I need to wait until the part comes in and I was not given an ETA.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638788,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2025","dateComplaintFiled":"01/27/2025","vin":"3GPKHZRJ4RS","components":"STEERING","summary":"knocking sounds when you turn. sounds like cv joint but dealer says its nothing and common. dealer known","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638641,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"01/26/2025","vin":"3GPKHXRJ5RS","components":"STEERING","summary":"When making sharp left turn the vehicle makes a scary clicking noise.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638680,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2024","dateComplaintFiled":"01/26/2025","vin":"3GPKHXRJ1RS","components":"SUSPENSION,POWER TRAIN","summary":"Clicking noise  when turning","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638663,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/26/2025","vin":"3GPKHWRM0RS","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Uknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed half way through the lane.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638489,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/25/2025","vin":"3GPKHVRJXRS","components":"STEERING,SUSPENSION","summary":"I am having issues with clicking noises from the front of the vehicle either if I turn left or right. I been told it\u2019s a known issue when I return it to the dealership and there is nothing wrong with it and that a replacement will not help cause it comes back the noise","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638497,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"01/25/2025","vin":"3GPKHZRJ4RS","components":"STEERING,SUSPENSION,WHEELS","summary":"Component/System Failure: The issue involves a clicking noise coming from the front of the vehicle whenever I turn the steering wheel to the left or right. Based on my observations, I suspect that the noise is coming from the axle, particularly one of the CV joints. The clicking noise is noticeable at low and moderate speeds, and it occurs consistently every time I turn the vehicle.  Safety Risk: If the issue is indeed related to a malfunctioning CV joint, this could potentially pose a significant safety risk. If the CV joint were to fracture or break while driving, it could result in a loss of control of the vehicle, leading to an accident. While the noise itself is not an immediate hazard, the possibility of a sudden failure of the axle or CV joint is concerning, as it could impair my ability to control the vehicle and could potentially cause a serious crash.  Reproduction/Confirmation by Dealer or Service Center: The problem has not yet been inspected by a dealer or independent service center. However, the clicking noise can be reproduced consistently every time I turn the car, whether turning left or right. Given the regularity of the noise, I believe this issue is likely to continue and should be addressed.  Inspection by Manufacturer, Police, Insurance, or Others: At this time, the issue has not been inspected by the manufacturer, police, or insurance representatives. Since the noise has only recently started and has been persistent, I have not yet taken the car to the dealership for an inspection, but I intend to do so soon.  Warning Lamps or Messages: There have been no warning lamps, messages, or alerts shown on the dashboard related to this issue. The vehicle continues to function normally aside from the clicking noise when turning. No other symptoms or mechanical issues have been noticed.  When It First Appeared: The clicking noise first appeared around 1000 miles ago. As of now, the vehicle has accumulated approximately 5000 miles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638517,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2024","dateComplaintFiled":"01/25/2025","vin":"3GPKHZRJ9RS","components":"WHEELS","summary":"Self healing tires unable to be repaired by dealer with nail in main tread area. Any other tire would have been able to be patched and inflated. Tire was less than self healing.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638519,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2024","dateComplaintFiled":"01/25/2025","vin":"3GPKHZRJ9RS","components":"WHEELS","summary":"Tire pressure monitor sensor will not stay off. Car has been taken back to the dealer several times and they are unable to keep it off. Was told by the dealer service manager that \"it's just a light\" and that I \"should be ok.\" Called Honda and submit a ticket for them to handle it with the dealership but the both of them are unable to get it resolved.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638522,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2025","dateComplaintFiled":"01/25/2025","vin":"3GPKHZRJ2RS","components":"STEERING,WHEELS,UNKNOWN OR OTHER","summary":"I have a brand new Honda Prologue Elite that, within 500 miles of leasing it, has a loud knocking noise on both the front left and front right sides whenever I make a hard left or right turn. It sounds like a loud knocking/creaking noise and I usually hear it three times during a turn. It can be heard over a moderate volume radio. The sound has been replicated by a service technician at the dealership, who thought they corrected it (found a loose bolt under the panel under the passenger seat!) but they did not fix the actual problem and it continues. The sound remains and seems to be getting louder. I am increasingly concerned about what happens if the noise continues to get louder and the part(s) eventually fails - and where the car will go if that happens. This has happened on repeat occasions from 30-55 mph (though usually starting from a stop, like being at a light waiting for my chance to turn left).","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638535,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2025","dateComplaintFiled":"01/25/2025","vin":"3GPKHXRJ9RS","components":"ELECTRICAL SYSTEM","summary":"I purchased a Honda Prolauge Touring. Radio and Turn signal sounds suddenly stopped. While driving, the sound indicates that the turn signal is out.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638557,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2025","dateComplaintFiled":"01/25/2025","vin":"3GPKHZRJ8RS","components":"FORWARD COLLISION AVOIDANCE","summary":"While backing up car will stop abruptly for no apparent reason. This has occurred several time and each time it occurs I think I hit something. It it very annoying and possibly dangerous if car abruptly stops while backing up.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638500,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2024","dateComplaintFiled":"01/25/2025","vin":"3GPKHZRJ4RS","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The automatic emergency braking (AEB) system or collision avoidance feature in my 2024 Honda Prologue has malfunctioned. The car abruptly applies the brakes when backing out of my driveway, and also engages when driving forward and getting too close to other vehicles or when changing lanes, even when there\u2019s sufficient space. The braking is sudden and forceful, making it difficult to control the vehicle.  This issue poses a serious safety risk, as the car\u2019s automatic braking can cause me to be rear-ended by vehicles behind me when stopping unexpectedly. The system may also cause a collision when changing lanes, as the sudden deceleration could lead to a crash.  The problem occurs consistently, and can be reproduced each time I back out of the driveway, approach a vehicle too closely, or change lanes. The vehicle has not been inspected by the manufacturer, dealer, or insurance, and I have not yet brought it in for service. I am filing this report to document the issue as a potential safety concern.  There are no warning lights or messages on the dashboard when the issue occurs. The braking happens without any prior indication from the vehicle, and I only notice after the fact that the system has engaged.  This problem began right from the start, within the first 50 miles of driving the car. As of now, the car has about 5000 miles on it, and the issue continues intermittently.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638222,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"01/24/2025","vin":"3GPKHVRJ5RS","components":"STEERING","summary":"When turning right or left and accelerating there is a loud clicking sound as if the CV joints are bad.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638224,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"01/24/2025","vin":"3GPKHXRJ2RS","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"Service High Voltage System Reduced Acceleration - Drive with Care Service Vehicle Soon   There is a very prevalent problem with the new EV Honda Prologues. Mine has been in the shop since last Friday, Jan. 17. The parts \"are on backorder\" with Honda refusing to state how long it will take for parts to come in.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638339,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/24/2025","vin":"3GPKHXRJ7RS","components":"STEERING","summary":"There is a clicking/knocking sound every time I turn left. The dealership says nothing is broken but I only have 3k miles on the vehicle","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638353,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/24/2025","vin":"3GPKHZRJ0RS","components":"SUSPENSION","summary":"Around 2000 miles I\u2019ve noticed a clunky sound when I made rights with the vehicle, so I brought it in to service and they mentioned a problem with the CV axles. I drove a loaner while they waited for the parts so they could replace it. Eventually, the part came in and they replaced it.   Less than 48 hours later after getting my vehicle, the sound was back. I brought it in again and they mentioned that Honda says there\u2019s currently no fix for it. I have now been driving it this way for a few months and to me, it seems as if the sound is getting louder and quite frankly I don\u2019t feel safe driving this vehicle. My vehicle has less than 6000 miles on it and to have these type of problems. I feel something needs to be done about it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638371,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/24/2025","vin":"3GPKHZRJ5RS","components":"POWER TRAIN","summary":"Front CV axles are bad. Honda dealer diagnosed front left axle as needing to be replaced. Front right axle is now behaving the same.  Parts are on back order. I am forced to live with a loud/malfunctioning CV axle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638389,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"01/24/2025","vin":"3GPKHZRJ4RS","components":"STEERING,SUSPENSION","summary":"There is a loud, audible clicking noise when turning the steering wheel to the left or to the right, regardless of speed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637848,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2024","dateComplaintFiled":"01/23/2025","vin":"3GPKHXRJ9RS","components":"STEERING,VISIBILITY/WIPER","summary":"1st: Windshield not available to be replaced after crack has formed since 3rd day of purchase. The crack has extended more than half way across and Honda claims that windshield is not available and in back order. I have made multiple claims to my ins to have it replaced as well as to Honda and I am getting nowhere. This poses a safety issue and needs to be rectified immediately. Not having replacement windshield available is zero excuses.  2nd: While steering to either right or left, the axile makes a subtle clicking sound intermittently. I have researched and this seems to be a common issue with this car. Honda claims it is normal which it is not. An accident can occur and is a safety issue to me and others on the road.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637850,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"01/23/2025","vin":"3GPKHXRJ5RS","components":"UNKNOWN OR OTHER","summary":"Clicking sound when making a right turn","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637912,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2025","dateComplaintFiled":"01/23/2025","vin":"3GPKHXRJ9RS","components":"STEERING","summary":"Loud clunking noise when making right turn from stop.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637913,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"01/23/2025","vin":"3GPKHVRJ6RS","components":"SUSPENSION,SERVICE BRAKES,LANE DEPARTURE","summary":"Suspension Related Issue:  CV Axel Joints causing clicking, which is the most common issue among users of this car. Apparently the Driveshaft needs to get replaced as well. I got the right side done as the car was pulling to the right before the replacement, but the other part is on back order with no ETA. Been driving this way since October 2024. So I will believe for now that it's safe to drive the car as per dealer's recommendation to do so.  Braking:  The One Pedal feature turns off at random when starting the Car. Almost got into an accident not knowing it was off. Dealer cannot replicate the issue, but it happens to me randomly. It's to the point I have to check that first before operating the vehicle. Could be the memory of the vehicle not retaining the settings.  Blind Spot Warning:  The sound notification has recently turned off and is no longer working. Needs to be inspected by Dealer.  Off-topic:  Some Dealers only have 1 certified technician to work on the car. You're at the mercy of their availability when something needs to get fixed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637966,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2024","dateComplaintFiled":"01/23/2025","vin":"3GPKHXRJ0RS","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"weak CV joint in the front axel produces a click-noise during front turns. inspected @ manufacturer dealership, parts are on back order. Apparently this is a known issue.  Additionally, the HVAC system required valves to be replaced on a new car (>3000 miles)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638002,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2024","dateComplaintFiled":"01/23/2025","vin":"3GPKHVRJ8RS","components":"STEERING","summary":"The vehicle makes a knocking sound while making left and right turns. Car has been at the dealer for this issue twice started at 4000 miles. They finally ordered the CV axles, however the parts are on back order due to global supply issue. Dealer stated Estimated ETA 60 days.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638092,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"01/23/2025","vin":"3GPKHZRJ7RS","components":"STEERING,POWER TRAIN","summary":"UNKNOWN.  When accelerating from stop while turning, a clicking/knocking sound comes from the front end indicative of an impending CV joint/driveline/steering failure.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637854,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/23/2025","vin":"3GPKHZRJ3RS","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"Within two weeks of purchase from dealer, the car began having warning lights \u201cservice high voltage system\u201d,\u201cacceleration reduced\u201d, \u201cservice vehicle soon\u201d. Additionally this electric car would not allow me to charge the battery once these warning lights were displayed. Car has been towed to dealer for repair. Several attempts have been made to get update on repair time and my inquiries have not been responded to. I\u2019m now stuck paying for a car that is less than two weeks old with less than 1,000 miles on it. All I have been told is that a call was made to the OEM based on the error codes that were read by the dealers system on intake. They aren\u2019t telling me anything in terms of what the issue is, what the OEM fix is or a time of repair. The US govt NEEDS to be investigating Honda for consumer fraud related to this vehicle as I\u2019ve now learned that I\u2019m not alone and there are now numerous online forums describing the same situation I\u2019m in presently. It\u2019s immoral to sell a $60,000 car with a known fault and not disclose these faults prior to purchase. I would have never purchased this car had I known ahead of time that there were significant known issues that could render the vehicle inoperable within weeks of purchase.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637958,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/23/2025","vin":"3GPKHZRJ8RS","components":"FORWARD COLLISION AVOIDANCE","summary":"On multiple occasions the forward collision warning and automatic emergency braking have engaged when there is nothing in the lane. On one occasion, the system engaged brakes very hard - which I can only assume was triggered by a pedestrian on a nearby sidewalk. I was traveling 30mph and the vehicle came to an abrubt stop. Traffic behind me was then also forced to slam on their brakes and I feel this could have easily lead to a collision if the driver behind had not been attentive. On another case the vehicle engaged brakes while traveling at 60mph on a two lane highway. I was traveling straight, approaching a rightward bend in the road. My steering wheel was still straight ahead because I had not yet reached the turn. Meanwhile a vehicle was coming the opposite direction around the bend. I believe the system engaged because I was steering straight toward the other vehicle - not taking into account the fact that my lane would bend before reaching it. In this case the system did not stop the vehicle but it did cause a rapid change from 60mph to 40mph in a section of road with no obstructions where neither myself nor drivers around me would expect my vehicle to slam on the brakes. Had the surface been slick such a maneuver could cause loss of control. Again - had drivers behind me not been attentive - I could have been rear ended.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638105,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2025","dateComplaintFiled":"01/23/2025","vin":"3GPKHXRJ7RS","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"Unable to charge the vehicle or heat the cabin of the car when running. When turning the heat up a burning odor was observed. Dashboard warning messages state \u201cservice high voltage system\u201d, \u201cservice vehicle soon\u201d, and reduced acceleration, drive with care. The dealership has been in contact with the manufacturer to try and address the issue but recommended parts are on back order with no ETA. Vehicle was purchased new with 127 miles on odometer and problem occurred at about 700 miles, 3 weeks after taking possession of the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11638162,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2025","dateComplaintFiled":"01/23/2025","vin":"3GPKHWRM0RS","components":"ELECTRICAL SYSTEM","summary":"The turn signal sometime signals the opposite direction after the completion of a turn. For example, I'll signal for a left turn, make a left turn, and the Honda starts signaling a right turn for about 3 seconds.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637547,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ3RS","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"The Propulsion System Error warning light (a red car icon with an exclamation point) has appeared multiple times since I purchased the vehicle. This has occurred while driving, charging, or turning on the vehicle, with no apparent cause or trigger that I can identify. I have made several attempts to have the issue resolved by Honda, but they repeatedly provide excuses, such as the unavailability of an EV technician or the lack of proper equipment to update the car's computer software.  During the most recent occurrence, I was driving when the error light came on, and I experienced reduced acceleration\u2014something I don\u2019t recall happening before. This presents a significant safety concern for me and others on the road. A sudden reduction in speed increases the risk of being rear-ended by an inattentive driver, or worse, becoming stranded in the middle of a travel lane.  Honda has inspected the vehicle previously and documented the error codes and they have just cleared the codes or updated the software on the car. No additional symptoms were present leading up to the issue. This ongoing problem needs urgent attention to ensure the safety and reliability of the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637567,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHWRM1RS","components":"STEERING","summary":"There is a clicking sound in the axel when making a sharp left turn.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637575,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ7RS","components":"STEERING,SERVICE BRAKES","summary":"Car will randomly stop while in reverse. This would happen even without obstructions or other vehicles in view. This happens at least every few days. I made sure to keep the camera free from debris and dry. The parking break will also enable as soon as it brakes.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637580,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHVRJ7RS","components":"STEERING","summary":"Vehicle makes a clicking noise when making a right turn.  I believe it has done it a few times when making a left turn, but it seems to do it constantly when making a right turn","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637619,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHVRJ1RS","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"Loud noises coming from CV joints when turning wheel left or right sharply. New car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637621,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ2RS","components":"UNKNOWN OR OTHER","summary":"My boyfriend went to charge the car and it stopped and gave a high voltage message and then the heat stopped working so next day day took it to the dealer and they said they ruled out the battery but there is a component that is broken allowing the coolant to cool off battery. The have no ETA ON THE PART. I purchased this car on December 18, 2024 and here we are a Lil over 30 days and it's in the shop. I have seen on forums alot of people experiencing same issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637641,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2024","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ6RS","components":"SUSPENSION","summary":"Loud clicking noise in front end when making hard turns. Suspect CV joint or related front axle issue.  Have confirmed noise with dealer, no solution offered yet.  A failed CV joint or axle poses a safety issue, particularly at highway speeds.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637643,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHZRJ5RS","components":"UNKNOWN OR OTHER","summary":"The axles make a bad clunking sound when performing sharp turns. Honda says it is \u201cnormal\u201d yet the problem started after owning it for some time. Also, not every car (Honda or otherwise) has this \u201cnormal\u201d behavior.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637661,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHZRJ0RS","components":"STEERING,SUSPENSION","summary":"Lots of \"clicking\" noises when turning right or left. I believe the noises are coming from the CV axles.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637666,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHVRJ9RS","components":"ELECTRICAL SYSTEM","summary":"All car screens stopped working while I was driving. Nothing seemed to precipitate their going blank; however, because the car depends on those screens for basic information (speed, for example, turning on lights, setting one-pedal driving, etc.), the car lost some basic functionality when the screens went blank. I couldn't see how fast I was going. Luckily, because it was night and the lights had been out, they didn't go out. However, I was unable to change any of the basic features of the car that depend on these screens for access. We have a video of the screens when they went blank that we can share; however, were were unable to upload the video on this website.  Upon arriving home with the car, we tried shutting off and restarting the car. It took about an hour for the screens to turn back on. We are not sure why they suddenly came on, but while they were out, the car was also unable to charge.  We have brought it to be serviced, but the car dealership can find nothing wrong. We worry it could happen again.  There were no warning lamps, messages, etc. before the screens went blank. The car dealership could not reproduce the problem.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637669,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHZRJ5RS","components":"UNKNOWN OR OTHER","summary":"When you mark a tight turn either left or right there is a loud clanking noise from the wheel. I only have 600 miles on the car and it happened about 100 miles in.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637694,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHWRM1RS","components":"FORWARD COLLISION AVOIDANCE","summary":"With reverse alert and notifications on, the vehicle violently brakes when there is nothing in the way","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637698,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ2RS","components":"UNKNOWN OR OTHER","summary":"When turning right, a clicking sound comes from the front end of the vehicle. 3862 miles on the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637701,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHZRJ7RS","components":"POWER TRAIN","summary":"CV axle half shaft failure.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637705,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2024","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ2RS","components":"UNKNOWN OR OTHER","summary":"Vehicle was in for ac/heating issues that occurred the day I bought the vehicle in Oct 2024. Ac would blow cold on driver side and hot on passenger.  No heat from the driver side footwell area.Dealer had me bring in for diagnosis. Parts ordered and car was in for a week in Dec 2024. Interior had to be completely removed for the repair. System seemed to work fine. Now with below zero temps in my area, not heat on the feet, no heat from the vents for passengers in the rear seats. Heating system seems very week with cold weather.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637709,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHZRJ7RS","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Received multiple alerts including \"service high voltage system\", \"service vehicle soon\", and \"cannot charge\".  The vehicle also reduced speed and function, which could have resulted in reduced driver safety.  Vehicle will be brought in for service to determine cause.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637712,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2024","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ3RS","components":"SUSPENSION","summary":"When the car is first started especially on cold days when turning right there is a series of 5 clicks that are known in our Honda group to be coming from the CV Joint. It has been known yet the dealerships are keeping our cars for months waiting on parts so it is keeping a lot of us from taking them in.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637737,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2024","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ3RS","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"When turning the wheel there is Clicking sounds from the front axle, turning 90 degrees right or left.  Dealer has been informed and said it sounds like an axle issue and that others have complained about this.  Started almost immediately after taking delivery.  Also rear camera failed after 1 hour of taking delivery.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637743,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2024","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ3RS","components":"BACK OVER PREVENTION","summary":"When backing out with ZERO obstacles or things in either direction the car will suddenly come to a violent stop.  Had to turn off rear safety camera braking system, as it is useless and dangerous.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637771,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHZRJ3RS","components":"UNKNOWN OR OTHER","summary":"When using my HondaLink app to access the vehicle features, (check state of charge, lock or unlock the door, adjust climate, etc.) often the app has issues sending the signal to or communicating with the car, does not respond or is extremely slow to respond. This is a safety issue because in the event I lose my keys or lock my keys in the vehicle, I will be locked out of my vehicle, or in the event of an emergency when I need to access the vehicle quickly, I will be unable to do so. I have contacted Honda about the issue but have yet to have the issue resolved. App sometimes displays \"Retrieving Status...\" then \"Data is Unavailable\". Otherwise, the app will not display anything.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637774,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ2RS","components":"UNKNOWN OR OTHER","summary":"Received this emergency statement.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637802,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"01/22/2025","vin":"3GPKHZRJ6RS","components":"UNKNOWN OR OTHER","summary":"A few months after I purchased the car in July, I started hearing a clicking noise when turning from a full stop. In December I was told it was axel issue. It\u2019s not yet been resolved. I\u2019m still driving the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637806,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2024","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ8RS","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The automatic emergency braking system that works with the rear cross traffic warning is not functioning correctly. It is available for inspection upon request.  The braking system brakes when reversing even when the way is completely clear. Its as if it sees a shadow and hard brakes. The jerking motion feels like you hit another vehicle. The problem was not reproduced when i brought it to the dealership but the service center did acknowledge it's an issue but there isn't any fixes available at this time. There were no indications for this issue prior and the only way to avoid this is to turn this safety feature offf.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637815,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHZRJ2RS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"Car makes clicking/knocking noise in front end when turning left or right. Took to dealership and they said it is likely CV joint issue. Part is on back order and awaiting part for replacement. Unclear how safe it is to drive in this condition. Occurred with around 2000 miles on the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637816,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHZRJ0RS","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"While driving on the highway with no one in front of me, the car unexpectedly slams on the brakes. This issue consistently happens at a specific part of the highway where there is oncoming traffic and a slight incline. It seems like the sensors may need to be reconfigured.  Additionally, when backing out of my driveway, the car struggles with snow or ice. It mistakenly detects an object behind me and automatically applies the brakes. To override this, I have to hold the gas pedal. It also doesn\u2019t handle ice reflections well.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637824,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ6RS","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Regularly slams the emergency brakes when reversing out of the driveway when there is nothing there to warrant an emergency brake  Additionally, it will not release the brakes for several seconds.  I feel this could leave me stuck in the middle of the road and vulnerable to getting hit by an oncoming vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637689,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2025","dateComplaintFiled":"01/22/2025","vin":"3GPKHXRJ9RS","components":"SUSPENSION,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"I got the high voltage battery warning error on my dashboard after one random night of charging. The error doesn\u2019t go away after 3 days and at times, the vehicle could not charge. I contacted my salesman and he suggested a hard reset which involved turning off the car and keeping the car fobs at least 20ft away, which worked. However I\u2019m still concerned there is an issue with the battery.  The memory seat setting doesn\u2019t connect to the profiles. It randomly picks between 1 and 2 whenever the car turns on.   Guest profiles can\u2019t have their name saved unless their Google account is connected.  The speaker rattles when volume is higher than 20%.  There\u2019s a knocking/clicking sound whenever I steer left or right. I called the dealership on 1/22/25 but was told it is not an issue. The vehicle has about 800mi on it.  Front and rear collision warning sensors are too sensitive. The default settings for both are \u201calert and brake\u201d which had led to random braking when backing out of a parking spot AND random braking when I was driving on the road. Luckily no accidents occurred and I have turned both to alerts only.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637220,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2025","dateComplaintFiled":"01/21/2025","vin":"3GPKHWRM6RS","components":"STEERING,POWER TRAIN","summary":"Since this vehicle came out new from the dealer, every time I make a U-turn it makes a sound in the cv joint, especially when it is on the left side.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637224,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"01/21/2025","vin":"3GPKHXRJ5RS","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The EV battery would not charge. There were 2 messages, but nothing to indicate the issue, except that it was unable to charge. Took it into a dealer for service who stated that the freon was low. Without freon, the battery won't charge due to possible overheating. This was a brand new car - owned 2 days. They refilled the freon and charged the car. They could not find any leaks.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637249,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"01/21/2025","vin":"3GPKHXRJ3RS","components":"STEERING,SUSPENSION","summary":"CV Axle makes clicking/creaking noises and may fail, causing steering steering. suspension safety issues.  The dealer identified the left axle as failing and replaced it. However, the problem has since recurred in both front axles.  Dealer claims car is safe to drive.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637268,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"01/21/2025","vin":"3GPKHZRJ5RS","components":"STEERING,SUSPENSION","summary":"My car is very low miles 2600 and has a clicking sound on the right front CV joint. The Dealer diagnosed and said there is nothing they can do. Honda is aware of it. He said it's a known issue with the Honda Prologue that thousands are affected.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637317,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/21/2025","vin":"3GPKHXRJ0RS","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"For the second time in 7 months since I\u2019ve owned the car, I need to get it serviced for an error on the panel names \u201cSystem Voltage Error\u201d. As a result, the car can\u2019t be charged (EV), the heating doesn\u2019t work in the middle of winter, and acceleration is reduced.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637374,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/21/2025","vin":"3GPKHVRJ5RS","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"Safety issue 1 Automatic collision breaking is too sensitive when going in reverse. The vehicle locked up the brakes several times when I was trying to reverse causing myself and my family\u2018s heads to snap back suddenly.  Safety issue 2 -knocking sound coming from the CV joint when backing up and turning at the same time. This usually happens when it\u2019s cold outside. This is a safety issue because if the CV joint fails, this could cause loss of control of the vehicle while driving.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637405,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/21/2025","vin":"3GPKHZRJ7RS","components":"SUSPENSION","summary":"My 2024 Honda prologue Makes a loud clicking noise on low speeds while turning, only has 3300 miles","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637414,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"01/21/2025","vin":"3GPKHZRJ7RS","components":"ELECTRICAL SYSTEM","summary":"My sunroof has a constant issue when i fully open it and then try to close it. When I tried to close it the sunroof does close, but it immediately opens back up by itself. It takes me 5 to 10 tries to try to close it back up once it closes and you open it back up it does it again and it reopens by itself.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637472,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2025","dateComplaintFiled":"01/21/2025","vin":"3GPKHXRJ9RS","components":"POWER TRAIN","summary":"I have 9,500 miles on my car and within the last week every time I make a turn (either direction) there is a very loud clicking/grinding noise coming from the CV Axel. I\u2019ve noticed it\u2019s a common theme for Prologues & have been told it\u2019s safe to drive but there are currently no remedies for this problem. It makes mes very nervous that it is going to turn into something worse soon.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637485,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2025","dateComplaintFiled":"01/21/2025","vin":"3GPKHXRJ3RS","components":"ELECTRICAL SYSTEM","summary":"All of sudden these 3 errors started showing on the car dashboard: 1. Service High Voltage System 2. Reduced Acceleration Drive with Care 3. Service Vehicle Soon  When try to charge the vehicle, car was unable to charge with this error on the dashboard \"Unable to Charge, Service charging station\".   Currently car is in Honda Service station since Jan 13th 2025. I received an update from the service coordinator that car is having an issue with the AC system and Honda is aware of this issue but there is no ETA on/or how to fix it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637516,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/21/2025","vin":"3GPKHXRJ4RS","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Whenever it gets cold, the car will being to experience brake systems failure, it was suddenly only go 62MPH.  On this particular occasion, the car died in the middle of the street, thus blocking the street and causing a police response.  Contacted Honda Support and they advised it would be up to 2 hours to get it towed out of there.  Police called their own tow truck, the tow trucks had issues with it not going into Transport Mode and stuck parking break.    It was brought to the dealer for repair.  I believe the car is not safe because there has been several failures of this nature during the cold and other general system failures that appear to be computer related.  More than likely police information item is on file.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637517,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"01/21/2025","vin":"3GPKHXRJ4RS","components":"STEERING,SERVICE BRAKES","summary":"On a cold day the vehicle's baking system failed.  It was would not move more than 62MPH and would not function.  When dealer was contacted no assistance was given until Honda Corporation got involved.  The problem cleared up on its own and I was advised that it should be fine at this point.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637518,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2024","dateComplaintFiled":"01/21/2025","vin":"3GPKHXRJ4RS","components":"SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"The car had an error with a front safety camera, the car stopped in the middle of an intersection and I had to coast into the nearest parking lot.  The error cleared it self but Honda was of no help.  The dealers do not know how to fix the cars.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637523,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/21/2025","vin":"3GPKHXRJ4RS","components":"STEERING","summary":"When I take sharp turns the passenger side has a loud clicking sound.  It's concerning after less than 600 miles there is a loud clicking sound.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637531,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2024","dateComplaintFiled":"01/21/2025","vin":"3GPKHXRJ2RS","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"There is clicking in what I believe are the CV axles while turning left and right. The heat does not work in the blistering cold which causes loss of visibility since the defrost won\u2019t work. When this happens the vehicle gives a red warning light indicating \u201cservice high voltage system/battery.\u201d I have taken it into the dealership 3 times now for the same reasons and each time they can\u2019t diagnose the issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637054,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2024","dateComplaintFiled":"01/20/2025","vin":"3GPKHXRJ9RS","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"When turning the wheel there is Clicking sounds. Something is definitely wrong with this car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637059,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/20/2025","vin":"3GPKHXRJ1RS","components":"SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"1. Service high voltage Battery warning. HVAC system stopped working and vehicle is in limp mode.   2. Vehicle clicks and clunks in the front end noise coming from the CV joints on both side. Dealership says that it is \"ok to drive\" parts are on back order with no ETA.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637067,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2024","dateComplaintFiled":"01/20/2025","vin":"3GPKHXRJ9RS","components":"STEERING,FUEL/PROPULSION SYSTEM","summary":"Car makes loud knocking sound when turning, especially when cold.  Started almost immediately after taking delivery.  Happens every time drive car and is getting worse.  Available to inspect.  Safety risk if drive axle snaps.  Not inspected by anyone, but a known issue in owners' forums and among dealer service departments:   [XXX]  No warnings or codes thrown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637089,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"01/20/2025","vin":"3GPKHXRJ5RS","components":"STEERING","summary":"When accelerating while turning the steering wheel either right or left, I hear a clicking sound in the front of the vehicle.  I reported it to a dealer 7 days ago (on 1/13/2025), but I still have not heard back.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637146,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/20/2025","vin":"3GPKHVRJ2RS","components":"STEERING,POWER TRAIN,UNKNOWN OR OTHER","summary":"UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it\u2019s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is currently investigating why this is happening and as of now, my dealership said the car is safe to drive even though I hear the sound daily and it makes me nervous. I use this car daily to drive my kids to school and myself to work and it is the only car I have but it is worrisome.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637175,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"01/20/2025","vin":"3GPKHXRJ1RS","components":"STEERING","summary":"Makes clicking sound from cv joint when turning.  Dealer states replacement parts are backordered indefinitely.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637184,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/20/2025","vin":"3GPKHZRJ8RS","components":"UNKNOWN OR OTHER","summary":"The HondaLink has unreliable connectivity with the vehicle for remote functions and charge notifications.  When keys are misplaced or locked in the car, the unlock feature does not work as expected neither does the climate control function or any of the remote functions.  This is can leave me stranded and unable to get into my car.  The Charge notification also do not work this means when something happens that interupts charging to the car I would not know that my car will not be ready to drive when I anticipated or at all leaving me unable to get to my destination.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637186,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/20/2025","vin":"3GPKHZRJ8RS","components":"POWER TRAIN","summary":"When turning and accelerating either direction, a clicking noise is hear.  This is diagnosed as the CV Joints and the drive axles.  The issue is worse in cold climate.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637188,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/20/2025","vin":"3GPKHZRJ8RS","components":"FORWARD COLLISION AVOIDANCE","summary":"Automatic Emergency Braking is too sensitive.  I have a one car garage and can not back out of my garage with the feature enabled.  It continues to brake and set the parking brake until I disable the braking feature.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637197,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/20/2025","vin":"3GPKHZRJ0RS","components":"STEERING,SUSPENSION","summary":"Car has less then 4000 miles on it and needs both front CV joints replace as they loudly click when turning left or right. Parts are on indefinite back order.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637131,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"01/20/2025","vin":"3GPKHZRJ3RS","components":"EXTERIOR LIGHTING","summary":"When engaging the right turn signal and upon completing a right turn, the left turn signal activates three times when the signal stalk returns to the center position. Took vehicle to Honda dealership where it was confirmed. Honda dealership replaced turn signal switch. Vehicle continuing to experience this problem, intermittently. This is a potential safety risk as other vehicles will see the left turn signal activated on your vehicle and may think you are trying to turn left or switch lanes, when you are not.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636862,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/19/2025","vin":"3GPKHZRJ6RS","components":"UNKNOWN OR OTHER","summary":"I have a new Honda Prologue with less than 300 miles. The Vehicle Drive Shaft makes clicking noise at the CV Joint when I make a left hand turn. I took it to my local Honda Dealership, Roush Honda in Westerville, Ohio. They acknowledged the problem and in fact saw the same problem on a new Prologue that is on their lot. They told me they would contact Honda about my problem and hopefully arrange to get my vehicle repaired.  I have heard/read that the part needed to repair my car is backordered due to nationwide shortage caused by this vehicle defect on numerous 2024 Honda Prologues.   Prologues owners with this defect are being told the car is safe to drive. This is a guess on the part of the dealership staff since they really don\u2019t know what the implications will be if their is a catastrophic failure of the defective part while someone is driving,","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636885,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2024","dateComplaintFiled":"01/19/2025","vin":"3GPKHWRM2RS","components":"STEERING","summary":"When turning left or right at low speeds, I hear loud clicking noises. It is available for inspection. I'm not sure if this is a safety issue. There were no warning lamps or other messages prior to the issue.  The symptom first appeared around 2500 miles on the odometer.  I read on the forums that it could be related to the CV joints, so took it to my dealership and let them know.  They did not document that I said CV joints, but did write down that there was a clicking noise.  They kept my vehicle for three days, said they contacted Honda, replaced the axel using an axel from another new car on the lot, and the same noise was there.  They said that it was not a safety issue, and that they would notify me when a fix was available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636896,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2025","dateComplaintFiled":"01/19/2025","vin":"3GPKHXRJ5RS","components":"SUSPENSION","summary":"Knocking sound when sharp turn to the right. CV Joint?","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636910,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"01/19/2025","vin":"3GPKHXRJ3RS","components":"UNKNOWN OR OTHER","summary":"When turning, either left or right, a clicking noise is coming from the the front end. The noise comes from the front end in the direction I am turning from the wheels area of the front end.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636918,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2025","dateComplaintFiled":"01/19/2025","vin":"3GPKHXRJ4RS","components":"SERVICE BRAKES,BACK OVER PREVENTION","summary":"When I was backing out of a parking spot the rear collision detection went off without any obstructions behind me.  Although I was safe this could of caused bigger issues.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636920,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2025","dateComplaintFiled":"01/19/2025","vin":"3GPKHXRJ4RS","components":"UNKNOWN OR OTHER","summary":"HondaLink Application does not always accurately communicate with the vehicle.  This could cause issues with sounding alarm for distress or just everyday convenience for heating/cooling the car.  Also, it is used to track charing and tire pressure.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636929,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2024","dateComplaintFiled":"01/19/2025","vin":"3GPKHXRJ0RS","components":"STEERING,SUSPENSION","summary":"When accelerating while turning right or left from a stop, there is a loud knocking sound from both sides in the front suspension. The sound is more severe with harder acceleration.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636932,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2024","dateComplaintFiled":"01/19/2025","vin":"3GPKHZRJ8RS","components":"FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Adaptive Cruise Control and Lane Keeping Assistance was unavailable more than 4 times in one month.  Got a propulsion waning light 3 times. On the third time, the dealer ordered a new EV Battery for my Prologue","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636952,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"01/19/2025","vin":"3GPKHXRJ0RS","components":"POWER TRAIN","summary":"Both CV shafts click under load turning","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636959,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2024","dateComplaintFiled":"01/19/2025","vin":"3GPKHVRJ2RS","components":"UNKNOWN OR OTHER","summary":"Heard creaking noise from front axels. Had them replaced via warranty and the new ones are doing the same which leads me to believe the replacement fb axels joints are the same","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636961,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2024","dateComplaintFiled":"01/19/2025","vin":"3GPKHXRJ1RS","components":"STEERING,SUSPENSION","summary":"CV Axles are making a loud clicking noise while turning the steering wheel to the left or right. It has progressively gotten worse as time passes.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636979,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"01/19/2025","vin":"3GPKHXRJ3RS","components":"STEERING","summary":"Left front clicking when turning the wheel to the left.  Happens when reversing as well.  Sounds like the CV joint needs replacement.  Vehicle has less than 1000 miles on it.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636890,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"01/19/2025","vin":"3GPKHWRM2RS","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle abbrupted stops when driving with the front collision on.  I drive up the same hill everyday and when slightly turning left along a curve going up hill, and if there is a parked car present on the right side of the road, the car will abruptedly stop.  If I slow down to less than 20 mph, the car won't stop, but doesn't seem like it should happen at normal driving speeds.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636683,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHVRJXRS","components":"STEERING","summary":"When turning sharply and accelerating at low speeds or from a stop, vehicle makes clicking sound. Vehicle is brand new, and I noticed this with about 600mi on the vehicle. I'm concerned this could lead to future loss of steering and cause an accident or render vehicle not drivable.  I have taken it to the dealer and their mechanic confirmed hearing the same clicking noise and is awaiting guidance from the manufacturer (Honda corporate) on how to resolve it. I'm still waiting for a solution .","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636687,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHZRJ9RS","components":"POWER TRAIN","summary":"When turning sharply right and left a knocking sound occurs when accelerating. I have reproduced the sound multiple times. Service department confirms the CV joint is failing.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636692,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHZRJXRS","components":"SUSPENSION","summary":"I am reporting an ongoing issue with my vehicle involving a persistent and concerning clicking sound emanating from the chassis or suspension area. The sound is most prominent when driving over bumps or uneven surfaces, and it has the distinct quality of something snapping or popping under pressure. The noise appears to be coming from the undercarriage of the vehicle, though it is difficult to pinpoint the exact source.  Details of the Issue:  The clicking noise has become increasingly noticeable. The sound is sharp and distinct, similar to the noise one would expect from a component under strain or sudden impact. This has led to growing concerns regarding the integrity of the suspension or chassis, as it suggests that one or more parts may be loose, damaged, or malfunctioning.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636698,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHZRJ4RS","components":"FORWARD COLLISION AVOIDANCE","summary":"The automatic emergency front collision warning system is extremely sensitive and will warn you to break incessantly. Sometimes it is because the sun is shining brightly on it sometimes it\u2019s when a car is parked and you are passing it. This poses a safety threat because I could break unexpectedly and cause someone to rear end me The incessant warning light is extremely","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636702,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHZRJ0RS","components":"STEERING","summary":"Starting at around 600 miles, there was a clicking sound from what I believe is the CV joint when turning full lock in both directions. Now at 1700 miles it happens when turning before the wheel is locked in either direction.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636707,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHWRM8RS","components":"STEERING,SUSPENSION,WHEELS","summary":"Car makes clicking/creaking sound when performing a left or right turn from a full stop. Noticed this issue around 4500 miles. Other reports indicate CV joint issue and that the part is out of order.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636713,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHXRJ6RS","components":"SUSPENSION","summary":"Left and right half-shafts (CVs) are defective - both click loudly when turning in each respective direction. Was advised by a GM dealer that this is normal and will go away once the weather warms up. Noises have been apparent since first month of ownership (Sept 24) to present, happens every time I drive the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636718,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHXRJ7RS","components":"STEERING,SUSPENSION","summary":"When turning the wheel hard left or right there is a popping or clicking sound coming from the front end of the vehicle. The vehicle has been inspected by the dealer, Terry were able to relegate the issue and confirmed a know issue with the front axel. A replacement has been ordered however the party is on backorder with no resolution date. There are no other symptoms or warning lights.   This is a safety issue because I don't know if this will lead to complete failure of the axel and lead to a crash.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636727,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHWRM8RS","components":"STEERING","summary":"Vehicle driveshaft makes clicking noise anytime when turning.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636729,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHVRJ7RS","components":"STEERING","summary":"There is a knocking / clicking noise from the front driver wheel when I execute a tighter radius turn.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636748,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHWRM0RS","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The dash and infotainment shut down and went completely blank screen while driving. No speedometer. No information on how fast I was going.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636752,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHXRJ5RS","components":"ELECTRICAL SYSTEM","summary":"Service High Voltage Error came on and no heat was emitting from the HVAC. This is a valve malfunction that cannot be replaced in any timely manner and renders the car undriveable.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636757,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHXRJ2RS","components":"STEERING,SUSPENSION,WHEELS","summary":"Honda Prologue with less than 5000 miles has begun experiencing a clicking sound when accelerating from a stop while turning left or right. Issue is consistent and reproducible. No warning lamps. Dealer confirms this is a bad CV axel that needs to be replaced. Parts are on back order from the manufacturer for at least three months.   This is a known issue with 2024 Honda Prologue models. An internet search for \u201cHonda Prologue clicking sound while turning\u201d brings up dozens of results with several hundred people exposing the same issue. r/Hondaprologue on Reddit, The Official Honda Prologue Page on Facebook, [XXX]  Internet forum, and several others all report the same issue with the same responses from dealers.   It\u2019s been mixed whether or not it\u2019s safe to drive on but typically a bad CV axel requires an immediate repair to ensure safety, as the component could fail at excessive speeds on the freeway.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636767,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHXRJXRS","components":"STEERING,SUSPENSION","summary":"Vehicle Drive Shaft makes clicking noise at the CV Joint. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution. Vehicle has less than 2000 miles on it when problem arised.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636769,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHVRJ5RS","components":"BACK OVER PREVENTION","summary":"I cannot back out of my garage or down my 20 foot driveway without the car emergency braking 2-3 times.  There is nothing behind me.  This happens every time.  I had to disable the following features. - Park Assist with Braking - Rear Cross Traffic Braking","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636770,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHVRJ5RS","components":"UNKNOWN OR OTHER","summary":"OnStar would not work and could not be enabled.  OnStar is required to enable navigation and the HondaLink app.  The dealership keep the vehicle for 5 week trying to resolve. Electric cars really need onboard navigation to work. Without navigation you cannot - navigate to charging stations. - the battery will not precondition - you cannot open your garage door  Without the HondaLink app you cannot  - remotely unlock my car in an emergency - set off emergency alarm - can not locate my car if missing","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636773,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHZRJ3RS","components":"STEERING,SUSPENSION","summary":"After about 6000 miles, there has been a consistent clicking sound when I turn the wheel that I understand is a faulty CT joint.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636810,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHZRJ4RS","components":"STEERING,ELECTRICAL SYSTEM","summary":"When pulling out of the driveway or parking spot and turning sharply to the left or right a clicking sound presumably from the CV joint can be heard. It has not been confirmed by the dealer, the vehicle is in the service department at leadcar honda due to \u201cservice high voltage system\u201d and \u201cunable to charge\u201d messages. This message puts the vehicle in limp mode causing an unsafe situation and inability to charge had the potential to leave me stranded in frigid winter temperatures.  The vehicle has not been inspected be the dealer because they only have one person certified to work on Prologue. The warning messages popped up on the screen and the warning lamps lit up on the dashboard","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636819,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHXRJ2RS","components":"STEERING,SUSPENSION","summary":"vehicle sways from the rear at highway speed when going through bumps including small bumps. it feels like the vehicle can swerve/ lose control at any moment. No lights are on. traction control is on.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636826,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHXRJ6RS","components":"STEERING","summary":"There has been a knocking sound over the past 3-to 4 weeks when making a left turn. This is a safety issue because if the system fails while driving, I, my passengers, and other drivers on the road are at risk of injury. This has not been reproduced by the dealer or inspected by the manufacturer. Additionally, no warning lamps, messages, or other symptoms occur before the problem occurs.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636828,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHXRJ6RS","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The warning system is over-sensitive.   Front Collision Warning - The forward collision warning randomly comes on while driving. Once, I was coming to a stop and at least two car lengths away when the system alerted me. Another time, I was driving down the road, and no one was in front of me when the system came on. This is a safety issue to both the driver, passengers, and others on the road because if the car thinks it's too close when it's not, it could violently and abruptly stop, thus causing other vehicles around the driver to crash, too!  Rear Cross Traffic Warning - When backing up, the system violently stops the car and throws it into park mode, and there is nothing behind the vehicle. It will do it three times if you try to put it in reverse after being violently stopped. This happens all the time. One time I was in a parking lot with no one around and this happened 3 times before I could safely back up and then drive. The current mitigation is to turn the Rear Cross Traffic Warning off. This is a safety issue because being stopped so violently and abruptly could cause neck and back injuries. This is also a safety issue for others because I have to turn the system off, and there could be an unfortunate accident the system is meant to prevent.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636830,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHVRJ3RS","components":"UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Sensors are highly sensitive, particularly regarding rear braking and parking maneuvers. There are never any objects or individuals behind me, yet the vehicle brakes automatically.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636832,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHZRJ3RS","components":"FORWARD COLLISION AVOIDANCE","summary":"When backing up with the auto braking on, the car will sometimes brake extremely  hard when there is nothing behind me. Sometimes it almost won't let me backup at all as it keeps thinking there is something back there.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636834,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHVRJ3RS","components":"UNKNOWN OR OTHER","summary":"I  was not assisted with setting up OnStar on the day of purchase, which was at the end of September 2024. The next day, when I was unable to set it up myself, I contacted the dealer and was sent numerous links to set it up. However, it has never worked and has been to the Service department twice. The first visit was on October 19, 2024, and I waited for one month for parts that never arrived. They informed me that the parts were on backorder, and since the vehicle was drivable, I chose to pick it up. However, the radio went completely out on December 19, 2024, and I was instructed to bring the vehicle back to the dealer because the parts had finally arrived. I was provided with a loaner, and the vehicle has been at the dealer ever since. I reached out to them on week three to inquire about the estimated time of completion for the new radio system installation and was informed that additional parts needed to be ordered, which would take seven more days. I followed up 10 days later and was told that the part had still not arrived","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636835,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHVRJ3RS","components":"UNKNOWN OR OTHER","summary":"Vehicle makes noise when turning","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636837,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHZRJ2RS","components":"UNKNOWN OR OTHER","summary":"Less than 1200 miles on the car and the cv axle was clicking on the left side. Dealer confirmed that replacement of the cv joint/axle is needed and the part is apparently on order.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636691,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2025","dateComplaintFiled":"01/18/2025","vin":"3GPKHZRJXRS","components":"SUSPENSION","summary":"an incident involving the collision warning system of a car resulted in the car abruptly braking without any apparent immediate danger or obstacle in front of the vehicle. The system activated the automatic emergency braking feature in response to a perceived threat that did not exist. This phenomenon is known as \u201cphantom braking,\u201d where the vehicle\u2019s sensors misinterpret the surrounding environment, leading to an unnecessary and sometimes forceful deceleration.  The abrupt braking action startled the me, creating a situation of potential confusion and concern. Fortunately, no collision occurred, but this incident highlights a serious safety risk associated with phantom braking events.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636799,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2024","dateComplaintFiled":"01/18/2025","vin":"3GPKHXRJ3RS","components":"STEERING,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Front axels produce loud clicking and popping noises when turning sharper in both the left and right directions. This first started at 2,500 miles and seems to be getting progressively worse. Vehicle now has 3,500 miles on it. Sound is heard in both forward and reverse.    Parking collision activates regularly when backing out of the garage. It aggressively stops the vehicle and will not allow it to move even though there is no obstruction.   Emergency braking aggressively activated one time for an unknown reason.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636412,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHVRJ9RS","components":"STEERING","summary":"When turning, the car makes a very loud clicking noise that comes from the front wheel area. Sounds like a CV joint going bad.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636413,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHVRJ9RS","components":"STEERING","summary":"When coming out of a corner, the steering does not return to center.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636414,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHVRJ9RS","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636415,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHVRJ9RS","components":"STEERING","summary":"Sterring does not return to center when coming out of a turn. This is a MAJOR safety issue. I could be forced off the road or worse, into another vehicle or pedestrian if I am not quick to force the car to straighten out. Has not been inspected. I was informed this is a known issue by the dealer. No warning lamps","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636417,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ3RS","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a \"known good\" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in injury or death.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636421,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ4RS","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"My brakes were mushy when braking. Warning notices on the dash for servicing brakes and other related brake systems came up. At one point I couldn't come to a full stop. Issue first noticed 9/26/24. Dropped the car off at the dealer 10/8/24 and it sat for four months waiting the brake master cylinder. Picked up on 1/9/25. So far the brakes are working fine. I am now noticing a clicking sound coming from the front end when steering.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636423,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ0RS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636432,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ1RS","components":"SUSPENSION,FORWARD COLLISION AVOIDANCE","summary":"Car has only 4,000 miles and the CV axels make a grinding noise when turning. Also the emergency braking will randomly go off when reversing the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636435,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ0RS","components":"STEERING","summary":"There is a clicking noise that started when turning left. The sound comes from the front of the vehicle. I think it's tied to the steering, because it changes with me turning the steering wheel. I have not contacted the dealer as according to online information there's no fix available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636436,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ1RS","components":"UNKNOWN OR OTHER","summary":"The Honda link app frequently does not connect to my iPhone to remotely unlock my car. If I am locked out with the keys inside I would not safely get into the vehicle. I hope Honda will fix this issue. The HondaLink app is basically terrible and I give up with the connection after several attempts.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636437,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHURM8RS","components":"STEERING,ELECTRICAL SYSTEM","summary":"Unknown  other than noise and knocking","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636450,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHVRJ6RS","components":"STEERING,SUSPENSION","summary":"Leaking Cv joint causing clicking when making a tight turn","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636461,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJXRS","components":"UNKNOWN OR OTHER","summary":"Clicking sound heard when turning right or left at approximately 300 miles.  No warning lights were on during the events.  I brought it to dealership and after a test drive, was told it's an axle and will take 2 weeks to get in.  I was informed it is safe to drive in the meantime.  It has not been inspected by the manufacturer, police or insurance representative.  Only the dealership, so far.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636464,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ0RS","components":"STEERING,SUSPENSION","summary":"Axels makes clicking noise at the CV Joint when turning.  Vehicle has less than 3,000 miles on it.   Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636489,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHWRM0RS","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"The steering doesn't return to the center after a hard turn. This requires me to manually return the steering to a neutral forward setup.   Additionally, when it's rainy, the emergency rear braking is overly sensitive and will randomly activate.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636503,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHWRMXRS","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"HondaLink app has major defects which impact safety and operation of the vehicle. Locking and unlocking the doors via the app doesn't work half the time. This causes a safety issue to access the vehicle if my keys are not readily available. Additionally the app notifies me that my charging is complete on the vehicle when it in fact is not charged to the set charging level. This could cause issues with operation of the vehicle if someone stops charging when receiving this notification. This could cause the vehicle to not have sufficient battery upon using the vehicle. Additionally, the tire pressure readout shown in the app doesn't work half the time. The app has a very long response time to do most tasks, or times out meaning the task doesn't complete.   Additionally, there is a wind noise developing with the vehicle when driving around 35mph or greater, it is loud when driving the vehicle and sounds like the drivers window is cracked open, however it is not.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636504,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ6RS","components":"STEERING,SUSPENSION","summary":"Vehicle is making a clicking noise from the front end when making left or right turns and sometimes when reversing out of driveway and turning left or right. Dealership inspected the vehicle, confirmed the front axles were clicking, and special ordered driveshaft parts. The parts are backordered due to a nationwide shortage because of the same defect found on multiple 2024 Honda Prologues. The dealership stated that it's been an issue that many other Prologue owners have come in for, and there is no resolution other than replacing the parts. The vehicle had about 7000 miles on it when the problem started. There were no warning lamps or messages displayed.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636510,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJXRS","components":"STEERING,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard the breaking system abruptly stops.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636525,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHWRM3RS","components":"SUSPENSION","summary":"The car has a clicking noise every time I turn from a stop. It was diagnosed as requiring front axles to be replaced. I was told that it was safe to drive but the noise has me concerned. Problem was diagnosed on 12/13/2024. I have been told the axles won\u2019t be released until 2/24/2025. I am not the only one in this situation","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636531,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ1RS","components":"POWER TRAIN","summary":"Front CV axles make loud clicking when making sharp turn from stop.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636533,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHVRJ3RS","components":"ELECTRICAL SYSTEM","summary":"We had our Honda Prologue just a couple weeks and decided to drive to the mountains. On the way up, we got several error messages:  \"Service High Voltage System\", \"Service Vehicle Soon\" and \"Reduced Acceleration, Drive with Care\".  The car was still driveable, but we could not charge it at were stuck in the mountains.  We had to get towed back to the dealer.  It was in for a couple days before being returned.  They said they had:  1) \"Done a hard battery reset\"; and 2) serviced the A/C system\".  The car seems to be working OK but we are wary of taking it on longer drives.  This seems to be a common issue on Hondaprologue forums.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636535,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHVRJ3RS","components":"UNKNOWN OR OTHER","summary":"The vehicle comes with an HondaLink app that allows control of many features and is needed to claim the valuable charging credits (EVGo) that come with the vehicle.  It has been more than a month since we bought the vehicle and the HondaLink app has never worked.  I have been on the phone with Honda many times with no fix.  They have sent me email links to patch the issue, but none of the links have worked.  This is a defective app.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636551,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHVRJ6RS","components":"SUSPENSION","summary":"The passenger side front CV axle started clicking and leaking grease with 600 miles on the car. It was replaced under warranty with the same faulty part.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636558,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ4RS","components":"UNKNOWN OR OTHER","summary":"Honda link app is extremely slow to respond or doesn\u2019t respond at all. Safety issue if no keys are available. Unable to unlock car, if keys are left in the car, the car will lock with no way to unlock if the app is not working.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636559,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ4RS","components":"STEERING","summary":"When turning the steering wheel when accelerating there is a popping noise in the front of the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636560,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ6RS","components":"FORWARD COLLISION AVOIDANCE","summary":"Emergency braking in reverse will randomly engage while in reverse when there is no object that is potentially obstructing reverse.  This is a safety issue as when it engages, other vehicles around may not be able to react as quickly and cause an impact.  This has not been reported to manufacturer, it has been reported to dealer.  Warning lamp for emergency breaking engaging and requires to be put in gear and engage manual break accordingly.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636563,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ6RS","components":"UNKNOWN OR OTHER","summary":"HondaLink app will not connect with vehicle and requires re-activiation with Honda support occasionally.  This is a safety concern as I am unable to identify and/or unlock car in an emergency (lost key), nor check tire pressure, and ultimately identify current state of vehicle battery.  I have notified manufacturer and have two (2) open cases at this time.  Dealer has also been notified.   No warning lamps, several messages appear (see attached images).   First occurrence was shortly after taking receipt of vehicle  (Wednesday 15-Jan) and has occurred on several other occasions, which has caused me to request specific case investigation from manufacturer.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636566,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ2RS","components":"ELECTRICAL SYSTEM","summary":"Anytime the headlights are turned on, the center console Infotainment system starts scrolling through random menus and initiating button presses on any option available in the menu it is on. It also becomes completely unresponsive to human button presses while this happens. This becomes a huge safety issue as any vehicle system that is available from a button press can be turned on or off randomly.  This problem is repeatable and happens every time the headlights are on.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636567,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ9RS","components":"STEERING","summary":"Vehicle makes a clicking noise at the CV joint.  Honda dealer said it was a \"known problem but safe to drive.\"  At first I thought it only happened if I had to make a sharp turn and accelerate from a stopped position.  Now, it occurs far more frequently even with gentle turns like from a red light.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636577,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHWRM4RS","components":"SUSPENSION","summary":"Knocking noise when making sharp/tight turns/u turns. Took vehicle to Honda dealer and was advised that axle/cv joint is issue. It is known and not estimated repair time provided.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636584,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ5RS","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"My 2024 Honda Prologue had less than 900 miles on it when \"High Voltage Warning\" appeared on my dash, and warned me to take the vehicle to a service center immediately - I did, and now my Prologue has been in service for 20 days straight. (As of 1-17-25)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636588,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ9RS","components":"STEERING,WHEELS","summary":"The vehicle makes a knocking sound when turning - left or right. It seems to be an axle problem.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636590,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ6RS","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"The car has a clicking sound when turning left or right. The dealership says that it is caused by a failing CV Axel. This apparently has been happening to dozens and dozens other Honda Prologues. I have not contacted the manufacturer about this issue as the dealerships are aware. This failure could lead to safety issues as it is related directly to steering and power train. There are not any notifications, messages, or lamps pertaining to this issue. When I leased this vehicle, the clicking was not happening to the one I leased, but the vehicle I test drove was doing it much more frequently than mine currently is.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636591,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ3RS","components":"SUSPENSION,SEATS","summary":"I have the same CV joint issue as most prologues. Loud, rapid clicking when turning right or left and Honda has no fix or remedy. I\u2019m kind of just waiting for the front axle to fall apart while driving. The other issue is electrical, issues with hvac system and the memory seat has no fix either. Suspension is biggest issue that is unfixable and seems to be a high risk safety issue in my opinion.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636597,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ9RS","components":"UNKNOWN OR OTHER","summary":"When using honda link locking or unlock doors system fails to unlock.  If I can\u2019t get to my keys or have lost my keys I\u2019m locked out of my vehicle. In case of emergency I would be locked out of my vehicle and could be a safety hazard.  This is unconfirmed by dealer and I have not contacted the manufacturer of this issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636616,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ4RS","components":"STEERING","summary":"When turning the steering wheel all the way to the left or right (full lock turn), a clicking sound is noticed on either the front driver or passenger sides of the vehicle. This happens whether the vehicle is moving forward or in reverse. This is a safety concern as a failure could lead to a loss of steering, endangering the driver, occupants and others on the road. The problem has been reproduced by myself, but has not been confirmed by a dealer.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636623,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ1RS","components":"STEERING","summary":"There is an increasingly loud clicking noise when turning. The dealer states that there is an ongoing issue regarding the steering rack but the parts are out of stock, they advise to keep driving until the part is back in stock.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636630,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ4RS","components":"STEERING","summary":"any time you take a tight turn in either direction you hear a clicking in the steering column.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636631,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ4RS","components":"UNKNOWN OR OTHER","summary":"the Hatchback door opened while we were traveling on the highway without warning.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636632,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ4RS","components":"ELECTRICAL SYSTEM","summary":"when you setup your  EV to charge over night to 80 percent or what ever percentage it will charge more then what you programmed it to do....it will be more.  Which can be very dangerous.  It continues to do this since day one.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636633,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ4RS","components":"BACK OVER PREVENTION","summary":"every time you drive out of our parking garage your warning system will slam on the brakes even if you are not even close to anything....the brake force is extreme and dangerous. extremely sensitive","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636638,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ1RS","components":"POWER TRAIN","summary":"Knocking noises from CV joint when turning left.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636644,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ3RS","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"When the car is in reverse it will slam on the brakes abruptly while flashing the cross traffic or rear collision warning lights when nothing is there. It\u2019s very annoying and can be a safety hazard especially if it is icy or snowy. I have found myself sliding on ice and snow when in reverse because the vehicle slams on the brakes. I have almost hit things multiple times.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636645,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ3RS","components":"ELECTRICAL SYSTEM","summary":"I turned on the car and backed out of my driveway and my infotainment and gauge cluster screens both went black. I pulled over to the side of the road because I could not see what my speed was and I couldn\u2019t see what gear I was in. I restarted the car multiple times and it finally turned back on. I also realized later that I wouldn\u2019t be able to turn on my headlights if it was dark outside. This is very unsafe and should be fixed. I do not believe I am the only one with this issue as I have seen many many others.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636648,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ7RS","components":"UNKNOWN OR OTHER","summary":"No heat at all. This is not good when here in the northeast its only been in the teens. My car has now been sitting at the dealership for a month with no idea when the part will be in to fix it. If they had just said to keep driving it till the parts came in this could have caused a safety issue health wise.  I have not contacted the manufacturer as of it about this issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636650,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ9RS","components":"STEERING","summary":"The CV joint in the steering system clicks when  turning to the right and left while accelerating.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636652,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ2RS","components":"STEERING","summary":"I have a clunking sound during either left or right turns. Sound started around 5,500 miles on the odometer and has become increasingly more pronounced and frequent. If these parts fail while negotiating a turn the chance of an accident and possible injury is high. Dealership service department can reproduce the issue and confirmed the CV joints should be replaced. Dealership informed me parts are back ordered with no timeframe for when they may become available.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636659,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ8RS","components":"STEERING,BACK OVER PREVENTION","summary":"CV Joint/ Axle. Also, rear collision warning system.  CV Joint/Axle makes a very audible clicking sound when accelerating during a turn.   Rear collision warning system hard brakes whenever you reverse even when there isn't anything there. the only solution is to disable it.  I brought the vehicle to the honda dealership where i purchased it from and they confirmed there's an issue but said it's \"normal\". they were able to reproduce it  The honda dealership inspected the vehicle.  The CV Joint/Axle - i didn't notice any issues until i started hearing the sound. it was initially only when making right turns, but now it's heard when making right and left turns.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636661,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJXRS","components":"STEERING","summary":"Clicking in the area of the CV axles began to occur when making turns after a few thousand miles and has progressively gotten worse over time. Dealer eventually confirmed and ordered the part but it is on back order indefinitely.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636667,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ3RS","components":"POWER TRAIN","summary":"When making a sharp left hand turn out of a parking lot I hear a loud clicking coming from, it seemed, the front right hand side.   This clicking seemed to be at the tire rotation rate and ceased when I straightened out after the turn.   I have heard a similar sound when the u joints in a prior car of mine were about to fail.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636668,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ1RS","components":"FUEL/PROPULSION SYSTEM","summary":"The car reduced speed, shut down heat and an error code for high voltage issue appeared. The car was in the shop for 3.5 weeks while Honda misdiagnosed issue then repaired cooling issue on battery","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636669,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ1RS","components":"BACK OVER PREVENTION","summary":"The vehicle slams on its brakes during attempts to back up on a random basis. Strong safety concern when parallel parking and it stops several times in a row when it is nowhere close to a car.  This also occurs in empty parking lots","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636673,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ0RS","components":"STEERING,SUSPENSION","summary":"Car has a clicking noise when turning sharp both right and left. Dealer has said it most likely is the cv joints. They are a known issue and on backorder.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636675,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ0RS","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While backing up the car will slam on the brakes for no reason. It has done this twice with nothing behind me. Scary when you think you have got something.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636426,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHVRJ5RS","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"The car just emergency brakes for no reason. This is an issue because what it decides to break one day while another car is near by or I am on the highway. Also, there is a cv joint clicking issue and there was a red car with a ! That popped up too, when I took it to the dealership they were no help.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636457,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ6RS","components":"SERVICE BRAKES","summary":"Took delivery of vehicle 11/19/24. Had the vehicle 10 days. Let another vehicle out of the driveway & upon pulling back in got \"brake system failure\" alert and the car would not stop rolling not matter how hard I hit the brake. I had to push the brake button. The \"one pedal driving unavailable\" alert also came on. Towed to dealership same day(11/29/24). They tell me it's a software update, but their system won't connect to the car because they need a software update.  Finally get the vehicle back on 12/11/24. FOUR DAYS LATER & the same problem again. Brake system failure, one pedal driving & service stabilitrak alerts come on while going to leave my house. Towed again the next morning(12/16/24). Brake booster ordered 12/17 with no ETA. 2 days go by with no communication from them. I ask what's up. Still no ETA. I mention lawyer on Monday the 22nd & wow my part is there on Tuesday! Tells me car will be fixed by 12/27. That day comes only for them to tell me their system isn't working again to program the car. I file a case with Honda. I hear nothing from the dealership again until 1/8/25. I filed lemon law on 1/7. I hear nothing from service again until 1/13 just more excuses & about engineers coming to look at the car and ordering a new module. Get another message from them today that the car can be picked up(1/17/25). I cannot wait to get rid of this vehicle. I do not feel safe driving it anymore especially with 2 children. Luckily I was not on a highway or far from home when these brake failures occurred.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636469,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ0RS","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"When I reverse, from leaving home at our garage, multiple times the car will apply the brakes. It thinks there is something or someone behind me and applies the brakes to avoid hitting something. I ended up turning off the rear braking setting. I was also cruising along on the highway at 70MPH when the car turned off the the system. It shocked me because I wasn't expecting the gas pedal to be let up. It seemed like the car thought there was another car in front of me even though there were no cars for at least 3/4 mile . It turned off the front collision system. The sensors seem sensitive even though I cleaned the sensor/radar on the front windshield, the front camera, rear camera and the side door cameras.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636552,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/17/2025","vin":"3GPKHVRJ6RS","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The forward collision sensor failed to work after 2500 miles, disabling my ability to use adaptive cruise control. I've thoroughly cleaned the area where the two sensors are and it made no difference.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636626,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHZRJ1RS","components":"FORWARD COLLISION AVOIDANCE","summary":"The Automatic Emergency Braking system engages without any apparent reason leading to a very dangerous situation since the vehicle abruptly makes a hard stop. This is a real road safety issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636658,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2024","dateComplaintFiled":"01/17/2025","vin":"3GPKHXRJ0RS","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Specifically, I have encountered recurring problems with the vehicle's automatic braking system, as well as issues with the Honda Prologue app, both of which I believe compromise the vehicle's safety and performance. \u2028The vehicle's automatic braking system appears to be malfunctioning, as it has activated unexpectedly on multiple occasions, leading to near-miss accidents. On at least three occasions, the vehicle\u2019s brakes have engaged without cause, even in situations where there is no obstruction or \u201cphantom\u201d vehicle detected. This automatic braking has not only been inappropriate but also posed a significant safety risk to both myself and other road users. The reverse braking system exhibits similar issues, activating without cause. Despite the alerts being on and the brakes not being engaged, the system\u2019s warning signals still activate, leading to further confusion and potential danger. I have consulted with both the dealership and the Prologue forum, and it has been confirmed that this is an ongoing issue. However, the dealership has indicated that they have no immediate workaround or solution. The only suggested viableremedy has been to disable these safety features entirely, which negates the very purpose of having them. \u2028The Honda Prologue app, which is intended to provide critical vehicle information and allow remote monitoring and control, is also malfunctioning. I have been in communication with Honda for over two months regarding these issues, but unfortunately, no solution has been provided. The app is essential for monitoring vehicle functions such as theft prevention, charging status, and temperature control, all of which are key safety and convenience features. I am concerned about my ability to monitor the vehicle\u2019s charging, especially given the increasing number of incidents involving electric vehicles catching fire during or after charging. Proper monitoring of charging status is crucial to avoid potential over overcharging and battery degradation.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636299,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"01/16/2025","vin":"3GPKHWRM9RS","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"On 13 August 2024 I was driving my 2024 Honda Prologue when the DIC and infotainment screens went blank. At this time with no information displayed on any screen, the car was unsafe to operate. I drove the car straight to the local dealer, Tony Honda. The dealer was unable to diagnose the problem. After contacting Honda Tech support, they decided the audio control unit was defective. After 65 days the dealer was able to replace the unit and it seems to work properly. Honda informed the dealer the car was safe to operate without any display screens or information. Actually the car was unsafe to drive with no speedometer indication or any other control functioning.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636352,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"01/16/2025","vin":"3GPKHXRJ0RS","components":"UNKNOWN OR OTHER","summary":"When using my HondaLink app to unlock the door, sometimes the app has issues sending the signal to the car. This is a safety issue because in the event I lose my keys I will be locked out of my vehicle, or in the event of an emergency when I need to access the vehicle quickly, I will be unable to do so This is unconfirmed by any dealer and I have not contacted the manufacturer about the issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11635991,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2025","dateComplaintFiled":"01/14/2025","vin":"3GPKHXRJ2RS","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"After charging my car from ~20% to 80% over the course of ~8 hours, I powered on the car, reversed out of my parking space, and began driving. Shortly after (<1 min), I noticed that both my Instrument Panel screen and my Infotainment screen had shut off and were black. I continued driving for another 2-3 minutes before pulling into a parking lot. In the lot I powered the car on and off many times, and also powered the car on in Service Mode. During each of these power cycles both screens remained black. About an hour later I returned to the car and again the screens did not turn on. I drove the car about half a mile, stopped and turned it off again for around 30 minutes. After coming back to the car this time, the screens worked as normal.   My safety was put at risk because without my instrument panel, I lose almost all feedback and situational awareness of the state of the car. Also, while backing out of a parking space while the screens were not working, I did not have access to my back-up camera.   I have not yet taken the car to a dealer or mechanic. I am writing this report directly after the screens resumed operating.   I did not see any warning lamps or messages prior to the failure. But when I entered the car initially, I did notice that the infotainment screen was turned on and at a screen that otherwise is not seen until I turn on the car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11635472,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"01/11/2025","vin":"3GPKHZRJ3RS","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Brake system failure happened the day after I bought the vehicle and the dealer found no issues or errors than another brake failure occurred in one week. This could have caused a major accident to a point where my safety is in fear","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11635394,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"01/11/2025","vin":"3GPKHWRM9RS","components":"SERVICE BRAKES","summary":"When turning the vehicle on, it sometimes displays an error in the instrument panel of the\u201dBrake system failure 43 MPH Top Speed\u201d  When this error is present, the vehicle has almost no braking capability.  One pedal braking is also disabled when this happens.  So the only way to stop the car is to mash the brake pedal to the floor like your life depends on it.  Turning the vehicle off for 5 minutes and turning it back on seems to clear the issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11635050,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/24/2024","dateComplaintFiled":"01/09/2025","vin":"3GPKHZRJ0RS","components":"AIR BAGS","summary":"I purchased this vehicle on October 22, 2024, with the expectation that it met the highest safety standards, including a dependable airbag system designed to protect occupants during collisions. However, on December 23, 2024, I was involved in a major collision where the airbags failed to deploy despite the severity of the impact. The damage to the vehicle was so extensive that it has been declared a total loss by my insurance company.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11634743,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2025","dateComplaintFiled":"01/07/2025","vin":"3GPKHXRJ1RS","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Both screens suddenly turned black while I was driving.  I had no way to restart the screen, even after shutting off the car and turning back off.  The two black screen remain on, but no way to see charging status, speed, control lights, etc.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11634230,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2025","dateComplaintFiled":"01/05/2025","vin":"3GPKHVRJ7RS","components":"FORWARD COLLISION AVOIDANCE","summary":"Parking my car in a space with other cars. Nowhere near the car in front of me and the car just locked up the brakes. It was jarring and really strained my neck as I wasn\u2019t expecting it. My daughter was in the car as well and was jarred.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11634241,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2025","dateComplaintFiled":"01/05/2025","vin":"3GPKHVRJ0RS","components":"UNKNOWN OR OTHER","summary":"The center console and the screen behind the sharing wheel black at the same time while I was driving. I couldn't see the speed I was going while driving. I tried turning off the car, taking the key out, then turning the car back on the nothing changed. This issue put me and the other people on the road at risk. Two days before my center console was glitching. I tied to put the map on google maps and apple CarPlay map and it was non stop moving. After about an hour the screen and maps staring the work fine then this time it went completely out.    I have schedule an appointment at my nearest dealership for this issue hopefully they know what going on. I have also went online to see if I am the only one experiencing this problem. I few other people have also voiced their concerns on this issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11634060,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"01/04/2025","vin":"3GPKHXRJXRS","components":"FORWARD COLLISION AVOIDANCE","summary":"Automatic emergency braking triggers repeatedly when no hazard is present. The system triggered emergency braking and a close-call accident at an intersection. Cars were parked along the side of the road, presumably tricking the system into thinking there was a hazard. Brakes slammed on with a car directly behind us, almost rear ending us.   This also happened when reversing out of our driveway. No hazards present, but the system slammed on the brakes. Only possible cause was shadows.   These systems are dangerous and not ready for public use. Please force the manufacturer to fix this before people are hurt.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11633862,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"01/03/2025","vin":"3GPKHXRJ2RS","components":"SUSPENSION","summary":"My car has 2824 miles and the front left CV JOINT has failed according to the dealership that completed the inspection. They state they were told by GM and Honda that the car was safe to drive. I have known someone that had a CV joint fail and lost the wheel.   I do not feel that this is safe and no one should be recommended to continue to use the car with a faulty wheel component. This is a huge safety risk. I was told the part would be in 2 weeks on 12/3/24 it is now 1/3/25 and the parts team has let me know it could be the end of February now before it arrives and that is just a loose estimate as there are of cars with this same issue waiting","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11634003,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2025","dateComplaintFiled":"01/03/2025","vin":"3GPKHURM1RS","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Brakes activated in an unwarranted situation. Suddenly stopping in the middle of traffic.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11633752,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2024","dateComplaintFiled":"01/02/2025","vin":"3GPKHZRJ9RS","components":"SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"The collision system is too sensitive. Regularly when I\u2019m backing into a parking spot the car will slam on the breaks even though there aren\u2019t any objects in the way. This will also happen on occasion while driving forward normally potentially causing someone behind me to rear end the car","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11633784,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"01/02/2025","vin":"3GPKHVRJ5RS","components":"SERVICE BRAKES,BACK OVER PREVENTION","summary":"Sensors cause unnecessary braking when going in reverse.  Happen in rainy conditions.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11633476,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2024","dateComplaintFiled":"01/01/2025","vin":"3GPKHURM3RS","components":"STEERING,SUSPENSION","summary":"Vehicle Drive Shaft makes clicking noise at the CV Joint. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution. Vehicle has less than 6000 miles on it when problem arised.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11633185,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2024","dateComplaintFiled":"12/30/2024","vin":"3GPKHVRJ1RS","components":"ELECTRICAL SYSTEM","summary":"I turned my car on and the screens were on, I put it in drive and both screens went black, I pulled over and I restarted the car multiple times, nothing would come on. I had to drive one hour to work without being able to see how fast I was going, or how many miles. It was completely dark and this is a serious safety issue.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11632856,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"12/28/2024","vin":"3GPKHVRJ1RS","components":"ELECTRICAL SYSTEM","summary":"About 30 miles after starting a 1,500-mile road trip, the infotainment screen and driver instrument panel both went completely blank. After about 60 seconds, the system apparently rebooted, restoring both screens to normal operation. However, during that minute I was driving at approximately 75 mph on Interstate 90, and I had no access to certain vehicle controls and no way to verify my speed or see messages about cruise control. The error generated no warning lights or error codes, so I have not reported the issue to the manufacturer or dealership. The issue occurred with the odometer at about 180 miles. The odometer is now at about 1650 miles. I have not experienced the issue again.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11632274,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"12/24/2024","vin":"3GPKHXRJ8RS","components":"STEERING,WHEELS,LANE DEPARTURE","summary":"Critical Safety Issue: Vehicle exhibits severe steering stability defects creating immediate safety hazards:  1. Continuous side-to-side oscillation occurs while maintaining straight-line travel, even with steering wheel held firmly in position. Vehicle \"snakes\" within lane without driver input, making it dangerous during lane changes and blind spot checks.  2. Lane Keeping Assist System (LKAS) malfunctions due to steering offset: - System overcompensates with excessive left steering correction - Creates dangerous oversteering situation - Had to disable LKAS for safety - Demonstrates underlying steering system defect  3. Additional steering abnormalities: - Strong rightward pull during acceleration - Excessive resistance during left turns at highway speeds - Asymmetrical handling between left/right turns - Issues persist with LKAS disabled  Safety Implications: - Cannot maintain steady lane position - Constant steering corrections required - High risk during emergency maneuvers - Loss of critical LKAS safety feature - Particularly dangerous at highway speeds - Driver distraction during blind spot checks while managing unstable steering  Dealer Response: - Multiple visits without resolution - Over one week in shop - Claims behavior is normal - Dismisses safety concerns  Issue is consistent and reproducible across different road conditions. Problem absent in other vehicles including rental car during service period. Video documentation available.  Request investigation of: - Steering system components - Suspension geometry - Alignment specifications - LKAS system integration - Power steering system  This safety defect creates unacceptable risk of accidents, particularly during emergency maneuvers or when changing lanes. Issue present since delivery and remains unresolved despite multiple repair attempts.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11632048,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2024","dateComplaintFiled":"12/22/2024","vin":"3GPKHZRJ8RS","components":"ELECTRICAL SYSTEM","summary":"On Dec. 19 the infotainment system and the instrument panels both went blank.  I was driving away from my home.  I touched a button on the steering wheel that controls the content of the screen that is the main instrument panel.  The heads up display failed as well. The car kept running, but I could see any information such as my speed, my battery level or any of the other usual information.  I could not reboot the system by myself when I called the dealership, but they said that after I handed it over to them, that it was rebooting.  I took it back home and it seems to be working normally, but nothing Planet Honda did will guarantee that this will not reoccur.  Planet Honda said they have heard of this happening to others, but that it's rare.  If you google this problem, you can see other Prologue owners have had this happen..  This is very upsetting and potentially dangerous to not know your speed or to be able to control the lights of the car and other items.  \\","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11631863,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"12/20/2024","vin":"3GPKHXRJ0RS","components":"UNKNOWN OR OTHER","summary":"I just leased a 2024 Honda Prologue in October. It has a serious design flaw that Honda is refusing to fix -- the minimum temperature setting for heat is 70 degrees! Set the temperature any lower than 69 and it will blast feet and face with cold air even if the car is cold and it is 20 degrees outside. With a heavy winter coat, that's way too warm (and its also bad for range).  I consider it a safety issue because when it gets too warm, it negatively impacts my alertness. And I can't safely take off my heavy winter coat while on the highway.  I opened case #[XXX] with Honda on [XXX] and on Dec 20 Cynthia called me back to say that unless NHTSA declares it a safety defect Honda will not be fixing this.   Now I'm stuck with the 3 year lease with this problem unless I can convince the dealer and Honda Finance to terminate the lease and refund my money.   If I had known about this limitation I would have never leased this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11631112,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"12/16/2024","vin":"3GPKHZRJ4RS","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"While driving, both screens went completely black. Without the screens I was not able to monitor speed, no access to headlights and no access to adjust one pedal driving mode. All audio stopped as well. At first I didn\u2019t know if I lost power to the entire vehicle, which distracted me from driving. Once I got my bearings, quickly accessed that the vehicle did not lose power, I pulled over.  No warning lights or messages prior to this incident. No warning at all. It took about 10 minutes before both screens came back on. Being unable to monitor vehicle status and unable to see speed and no access to multiple options without the screen, put my safety at risk and other people around me at risk.   I have not taken it in for any inspection at this time. This just happened yesterday.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11629577,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2024","dateComplaintFiled":"12/09/2024","vin":"3GPKHXRJ0RS","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"My Daughter left to go to school and when she got on to the road from driveway both screens on car went out. I had her come home and tried to get the dash to come on by turning car off then back on multiple times and nothing happened. Called Honda roadside assistance to get vehicle towed.  Went back to vehicle to try again and the dash was working again. Called Honda roadside to update they suggested still having it taken to shop to be looked at","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11629432,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2024","dateComplaintFiled":"12/07/2024","vin":"3GPKHXRJ9RS","components":"POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"When backing up rear park assist slams on brakes with no person or vehicle in sight.   Incident #2  While driving on the highway all screens including radio and instruments went out leaving no access to range or speed. Had to take to Honda dealer for factory reset.   Incident #3  Axels are clicking and shop states are broke and on back order. Vehicle had less than 8k miles on it when issue started.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11629289,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"12/06/2024","vin":"3GPKHXRJ9RS","components":"ELECTRICAL SYSTEM","summary":"on 03/12/204 the car dashboard indicated \"high voltage service\" for my third time and it did not want to take a charge, I went to the dealership they took the car for days they gave it to me on 05/12/2024, they told me they found nothing, the same day I was driving around 8 p.m. the car gave me the same problem,","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11623279,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"11/02/2024","vin":"3GPKHZRJ1RS","components":"UNKNOWN OR OTHER","summary":"This is an EV by Honda and the system did a reboot while driving on highway at 60mph. All electronic shut down and I was able to pull off onto the shoulder. The car rebooted and drove fine as I was 3 hours from home.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11621653,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2024","dateComplaintFiled":"10/23/2024","vin":"3GPKHVRJ2RS","components":"UNKNOWN OR OTHER","summary":"Honda requires Prologue owners to use the Honda Link app in order to obtain warranty information, use credits, access features - but most importantly and the largest issue is we can\u2019t get critical software updates for the vehicle because we can\u2019t access the Honda Link app. We have submitted all of this information and have an open case with Honda (case #14996478) for the past 7 weeks with no resolution to this issue - since the day we leased the vehicle. Honda states this is an issue to be addressed by a contracted IT team, but so far does not have a fix, nor do they contact me or provide any updates. One of the team members at Honda told us last month to stop driving the car, so now we can\u2019t drive it without worrying about missing a critical update as this issue is not yet resolved.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11619020,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"10/09/2024","vin":"3GPKHZRJ7RS","components":"EXTERIOR LIGHTING","summary":"The reverse lights are way too dim.  You can barely see when backing up at night.  Even the back up camera is so dim obstacles and pedestrians can not be seen.  Common complain with other owners.    [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11617949,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/28/2024","dateComplaintFiled":"10/03/2024","vin":"3GPKHVRJ8RS","components":"STEERING,SERVICE BRAKES","summary":"The contact owned a 2024 Honda Prologue.  The contact stated that while driving at an undisclosed speed, the steering wheel seized.  In addition, the brake pedal was depressed, however, the vehicle failed to stop as intended.  The vehicle speed increased independently. As a result, the vehicle crashed into another vehicle.  The fire department and the police arrived on the scene.  A police report was filed.  There were no injuries reported at the scene of the crash, however, the driver of the other vehicle was later treated for unknown injuries.  The vehicle was towed to a local tow yard. The contact stated that both vehicles were condemned totaled lost.  The manufacturer was made aware of the failure and a case was filed.  The failure mileage was 1,000. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11613932,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2024","dateComplaintFiled":"09/11/2024","vin":"3GPKHVRJ8RS","components":"SERVICE BRAKES,ENGINE","summary":"The contact owned a 2024 Honda Prologue. The contact stated that while stopped at an intersection and attempting to make a right turn, the steering wheel was frozen and the vehicle began to independently accelerate at an unknown speed. The contact stated that he was depressing the brake pedal but the vehicle was not stopping. The contact stated that he crashed into a vehicle in front of his vehicle on the other vehicle's passenger side front door. The air bag deployed. The contact stated he was not aware of any warning lights. The contact stated that the police and emergency service vehicles arrived. The contact was not injured and did not receive any medical attention. The police filed an incident report. The vehicle was towed from the scene to an impound lot and later was declared a total loss by the contact's insurance provider. The manufacturer was informed of the failure. The failure mileage was approximately 2,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11606454,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"08/05/2024","vin":"3GPKHWRM1RS","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"On [XXX], around 8 PM, I was driving north towards DeLand, Florida on the highway at approximately 70+ miles per hour when my 2024 Honda Prologue started to slow down on its own. The air conditioning system shut down, and a warning displayed on the dash: \u201cService High Voltage System.\u201d  I immediately drove home and contacted CarSafely, fearing that the car might become stranded and was not safe to drive.   The following morning (Tuesday, [XXX]), around 8 AM, I emailed and called the Coggin DeLand Honda service department, informing them of the issue and sharing photos and a video of the incident. The error/warning disappeared after turning the vehicle on and off several times. Coggin advised me to bring the car in the next time the warning appeared on my dashboard.  On Thursday, [XXX], around 12 PM, I was driving on [XXX] towards Daytona Beach at around 70 mph when the vehicle suddenly slowed down again. The air conditioning system shut down, and the service warning \u201cService High Voltage System\u201d appeared on my dashboard once more.  I immediately got off the highway and stopped at a safe location to turn off the vehicle and document the error and warning on my dashboard. I emailed Coggin DeLand Honda again to inform them of the issue.  On Friday, July 5, 2024, I took the car to the Coggin DeLand Honda service department, where they connected the vehicle to their computer for a diagnosis. The service department detected the error and reset/cleared the error code. However, the service tech informed me that they could not fix the issue due to insufficient information, as the vehicle was built by GM (General Motors Corporation).  They advised me to return directly to the dealer without an appointment if the error reappeared.   On Monday, [XXX], around 8 AM, while driving at approximately 25 miles per hour on a local road near my home, the \u201cService High Voltage System\u201d error reappeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11587562,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2024","dateComplaintFiled":"05/07/2024","vin":"3GPKHWRM0RS","components":"SERVICE BRAKES","summary":"After driving this new car for about 18 miles and stopping for an errand, upon restarting an error message posted \u201cbrake system failure\u201d do not drive faster than 43 mph and use the brake pedal to stop. Upon driving the brake pedal went nearly to the floor and had to be pumped to gain brake cylinder pressure sufficient to slow the car using extreme pedal pressure. After shutting off the vehicle, the braking system work normally upon restart. When delivered to the dealership the issue reoccurred. The Prologue has been at the dealership for repair for four days but cause and effect yet to be determined.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"PROLOGUE","manufacturer":"Honda (American Honda Motor Co.)"}]}]}