{"count":134,"message":"Results returned successfully","results":[{"odiNumber":11753348,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2026","dateComplaintFiled":"07/28/2026","vin":"3PCAJ5M15KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle was shaking erratically. In addition, the oil light and check engine warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. In addition, the vehicle was inspected on 07/01/2026 by the dealer under NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The contact was informed that the vehicle had passed the inspection. The manufacturer was not made aware of the failure, and a case was filed. The contact was informed that the mileage on the vehicle was over the mileage limitation. The failure mileage was approximately 200,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11752709,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2026","dateComplaintFiled":"07/24/2026","vin":"3PCAJ5M37KF","components":"POWER TRAIN","summary":"My 2019 Infiniti QX50 has the KR20DDET 2.0L VC-Turbo engine involved in NHTSA Recall 25V437/Infiniti Campaign R25B2 for potential engine-bearing failure, but my VIN does not currently show an open recall.  The vehicle is at Infiniti Milwaukee, [XXX], [XXX]. During inspection, bronze-colored metallic glitter/debris was found in the engine oil. This may indicate internal bearing wear and appears consistent with the metal debris that Recall 25V437 requires dealers to check for in the lower oil pan.  The dealership is refusing to acknowledge or report the bronze-colored debris as possible bearing material. It reported only \u201cengine sludge\u201d to Infiniti and is treating the engine repair as customer-pay. Sludge and bronze-colored metallic particles are visibly different conditions.  The vehicle and engine are available for inspection at the dealership. I requested preservation of the oil, filter, oil-pan contents, photographs, video and technician findings.  Bearing failure could cause engine damage or loss of power while driving, increasing crash risk. Warning lights before inspection: UNKNOWN. The exact composition of the debris is UNKNOWN pending testing. You see metal debris in oil pan of the video of an engine that failed citing sledge while clearing seeing metal debris in the photo provided by the dealership.  I request that NHTSA investigate whether this vehicle was incorrectly excluded from the recall and whether recall-related metallic debris is being misclassified as sludge.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11751520,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2026","dateComplaintFiled":"07/20/2026","vin":"3PCAJ5M14KF","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that after turning the vehicle off and exiting with the keys remaining inside the vehicle, the contact opened rear driver\u2019s side door to retrieve a diaper bag and closed the door. While attempting to open the rear passenger\u2019s side door to remove the child from the vehicle, the contact discovered that all four doors were locked. The Police and Fire Department was called to the scene. The window was intentionally fractured to unlock the door, and the child was removed from the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 57,859.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11745805,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2026","dateComplaintFiled":"06/22/2026","vin":"3PCAJ5M16KF","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"2019 Infiniti QX50 with engine bearing failure defect matching NHTSA Recall #25V-437. Vehicle was sold to me on 12/24/2025 by a dealer, MORE THAN FIVE MONTHS after the recall was issued on 07/14/2025. The dealer NEVER disclosed the active, unrepaired safety recall.  Two months after purchase, the engine developed loss of power and unusual noises - exact symptoms described in the recall. An independent mechanic diagnosed a pre-existing camshaft bearing defect. Despite component replacement, symptoms persist, confirming the defect was present at time of sale.  This is a serious safety violation. The dealer knew or should have known about the recall via CARFAX and failed to disclose it, violating federal law 49 U.S.C. \u00a7 30120. The vehicle is unsafe to drive with an unrepaired engine bearing failure.  Safety Risk: Engine bearing degradation can lead to complete engine failure while driving, resulting in loss of motive power and crash risk.  Requested Action: Federal investigation into dealer's failure to disclose active safety recalls.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11745300,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2026","dateComplaintFiled":"06/19/2026","vin":"3pcaj5m30kf","components":"ENGINE","summary":"The issue on the 2019 Infiniti QX50 it's not the motor that they had the recall on it's the VCR actuator it goes bad causes the bracket that's connected to rub against the side of the engine block causes it to have metal shavings and the car to go in limp mode and can cause an accident it's a common issue just put one in and already bad not even a year The original one made it to $47,000 mi before going bad","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11739104,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"05/20/2026","vin":"3PCAJ5M13KF","components":"UNKNOWN OR OTHER","summary":"The vehicle experienced hesitation, delayed acceleration, and multiple warning lights while driving. The loss of power was severe enough that the driver became afraid to make left turns across traffic because the vehicle would not accelerate quickly or consistently when needed. This created a significant safety risk, as the driver could not reliably judge whether the vehicle would clear an intersection before oncoming traffic.  A diagnostic trouble code related to the turbocharger control system was retrieved during the first visit to the dealership. The vehicle was brought in for a recall inspection involving potential engine bearing wear and oil pressure issues, but the recall inspection was not performed on the first visit and was rescheduled.  On the way to the recall appointment, additional warning lights illuminated and the vehicle again lost power. The dealership kept the vehicle and stated that further diagnostics were needed. Over several days, the dealership reported that diagnostics were being performed, but no diagnostic results, measurements, technician notes, or recall determination were provided.  The manufacturer later confirmed that they had not received any diagnostic information from the dealership and could not proceed with the recall case. The dealership verbally stated that the turbocharger issue was \u201cnot related to the recall,\u201d but no documentation was provided to support this. Instead, the dealership sent a cost\u2011sharing repair proposal without identifying the failed component, the cause of the failure, or whether the failure was related to the recall.  Warning lamps and reduced performance first appeared on the initial date of symptoms and continued through the recall appointment. The recall process remains incomplete because the dealership has not provided the required diagnostic documentation.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11734356,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2025","dateComplaintFiled":"04/28/2026","vin":"3PCAJ5M39KF","components":"POWER TRAIN","summary":"I am the owner of a 2019 Infiniti QX50, VIN [XXX] , and I am filing this complaint due to repeated, severe mechanical failures that have rendered my vehicle unreliable and unsafe. Since purchasing the vehicle, I have experienced catastrophic failures requiring two complete engine replacements, two turbocharger replacements, and one transmission replacement. My vehicle has spent over one year cumulatively at repair shops, leaving me without transportation and in constant fear for my safety. I am unable to drive this vehicle on the highway or for long distances due to the very real risk of sudden engine stall or failure at speed. I am aware that Nissan has issued Recall 25V-437 acknowledging manufacturing defects in the VC-Turbo engine bearings on the 2019\u20132022 Infiniti QX50, and I believe my vehicle's repeated failures are directly related to this defect. Despite multiple repair attempts by authorized Infiniti dealerships, the underlying issues have not been resolved. I am requesting that NHTSA investigate this vehicle and pressure Nissan/Infiniti to provide an appropriate remedy, including a full vehicle repurchase or buyback. My family's safety is at risk every time we are forced to drive this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11734404,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2026","dateComplaintFiled":"04/28/2026","vin":"3PCAJ5M30KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where it was diagnosed with engine failure due to metal shavings found in the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was denied an engine replacement. The dealer informed the contact that the claim was denied due to the vehicle exceeding the warranty mileage and a lack of proper maintenance. The contact provided maintenance records; however, the claim was still denied. The dealer stated that the failure was related to insufficient maintenance and not the recall. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 135,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11733234,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2026","dateComplaintFiled":"04/23/2026","vin":"3PCAJ5M34KF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Good morning,  I am writing to formally escalate a serious and unresolved safety concern involving my vehicle and to follow up on my existing case (Case #XXX).  On April 22, 2026, while driving on the highway at approximately 55 mph, my vehicle suddenly performed a hard stop as if it detected an imminent collision. At the time, there were no visible obstructions or vehicles directly in front of me that would have warranted automatic emergency braking.  This is a repeat issue. A nearly identical incident occurred on August 8, 2025, which was previously reported. Despite that report, the problem remains unresolved and continues to present a significant safety risk.  These unexpected braking events create a hazardous driving condition with a clear risk of rear-end collision, particularly at highway speeds. Based on the pattern and circumstances, this strongly suggests a false activation of the automatic emergency braking system or a related safety system malfunction.  Given the repeated nature of this issue and the potential safety implications, I am formally requesting:  * Immediate escalation of this case to the appropriate engineering or safety review team * A full investigation as a potential safety defect * Identification of any related technical service bulletins, recalls, or known system issues * A clear plan and timeline for diagnosis and resolution at an authorized INFINITI dealership * Confirmation of whether reimbursement or other corrective action will be considered given the ongoing safety risk and repeated service attempts  Please confirm receipt of this escalation in writing, along with next steps and assigned case handling details.  I expect timely and serious attention to this matter given the safety risk involved.  Sincerely, XXX XXX","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11730280,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2026","dateComplaintFiled":"04/09/2026","vin":"3pcaj5m30kf","components":"ENGINE","summary":"Recall on my 2019 infiniti qx50. I am a 100% service connected from the vietnam war I can no longer drive and because this is a critical safety recall I sent a email to infiniti asking for help in getting the vehicle towed repaired and returned to my home address it is 100+ miles one way. Again, I am a 100% service connected war veteran. The car was being used to carry me to appointments most of which is the VA. medical center. I am on disability income and i can not afford to have it towed so the vehicle is garaged at my home because I don't want anyone driving get hurt.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11730025,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2026","dateComplaintFiled":"04/08/2026","vin":null,"components":"UNKNOWN OR OTHER","summary":"Sun roof exploded while driving at highway speed.All glass came into vehicle and caused a critical issue requiring me to pullover in an unsafe manner in order to not get cut by glass.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11729566,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2026","dateComplaintFiled":"04/06/2026","vin":"3PCAJ5M16KF","components":"POWER TRAIN,ENGINE","summary":"The car had a power failure so I took it to the dealer to have it checked since it had an open recall, according to what the mechanic tells me is that the fault comes from the mild tree, but he does not tell me what causes that failure and he has not given me the results of the recall either","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11728318,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2026","dateComplaintFiled":"03/31/2026","vin":"3pcaj5m16kf","components":"ENGINE","summary":"I am filing a safety complaint regarding my 2019 Infiniti QX50 experiencing engine failure consistent with known bearing defects.  On February 13, 2026, while driving from [XXX]  to [XXX]  on the highway, my vehicle began shaking severely, producing a rattling/knocking noise from the engine, and losing power while in motion. This created a dangerous driving condition and required the vehicle to be towed.  The vehicle was taken to a repair shop in [XXX] , where it was diagnosed with engine bearing failure. The shop indicated that this issue was consistent with a known defect and that there was an active recall related to engine bearings at that time.  Based on that information, the vehicle was towed to Bob Moore Infiniti in [XXX]  for recall inspection and repair. Initially, the dealership indicated that there was an issue and that it was associated with a recall. However, they later reversed their position and stated that the vehicle was \u201cfine\u201d and did not perform any recall repair, despite the ongoing symptoms and prior diagnosis.  The vehicle continues to exhibit the same dangerous symptoms, including shaking, engine knocking, and loss of power, and remains diagnosed by another repair facility as having engine bearing failure.  This is a serious safety concern because the vehicle can lose power unexpectedly while driving at highway speeds. Additionally, there appears to be inconsistency in how this known defect is being handled, as my vehicle was initially identified as affected but later denied repair.  I am requesting further investigation into engine bearing failures in the Infiniti QX50, as well as inconsistent recall application for this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11728091,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2026","dateComplaintFiled":"03/30/2026","vin":"3PCAJ5M12KF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"On March 26, 2026 my 2019 Infiniti QX50 (VIN: [XXX] ) experienced complete loss of motive power while exiting the freeway. My blind mother and [XXX]  autistic son were both passengers creating a serious safety emergency for two disabled individuals. On March 28, 2026 Les Schwab Tires (Store [XXX] ) professionally documented metal shavings in the oil pan on official invoice stating \u2018SHAVING IN OIL PAN\u2019 with my VIN recorded. I brought the vehicle to Infiniti Roseville  [XXX] ). Their own official inspection report R/O 101930 dated March 28, 2026 confirms: \u2018REMOVED OIL PAN AND INSPECTED FOR BEARING DEBRIS. FOUND SMALL AMOUNT OF METAL SILVER COLORED.\u2019 The report also documents my reported intermittent power loss and references two photos of the debris taken during inspection. Despite finding documented metal debris consistent with recall R25B2 bearing failure, Infiniti Roseville is denying engine replacement claiming silver colored debris does not qualify. Nissan\u2019s published recall criteria makes no such color distinction \u2014 it states metal debris qualifies for engine repair or replacement at no charge. Warning symptoms began December 5, 2025 including headlight flickering, high pitched engine whistling, VDC warning light January 25, 2026 \u2014 all documented with timestamped photos and video. The vehicle is currently at Infiniti Roseville. I am requesting federal intervention as the dealer is not complying with recall R25B2 repair criteria and is applying internal standards that contradict Nissan\u2019s published recall documentation INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11726912,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2026","dateComplaintFiled":"03/25/2026","vin":"3PCAJ5M33KF","components":"ENGINE","summary":"My vehicle was inspected at an authorized Infiniti dealership under an active recall. During that inspection, metal debris and loose bolts were found in the oil pan, indicating internal engine damage consistent with the recall condition. Despite this, Infiniti declined to repair or replace the engine.  the engine failed completely while I was driving at highway speed, causing sudden loss of power and creating a serious safety hazard. I was left stranded in active traffic conditions, placing myself and others at risk.  This incident raises significant safety concerns, including:  Failure of the manufacturer to properly remedy a known recall condition, Continued operation of a vehicle with a known defect, Risk of sudden engine failure during normal driving conditions. Additionally, I did not receive timely notification of the recall. I should have been notified months earlier but only received notice on February 10, 2026.  I have documentation from the dealership confirming the presence of metal debris and bolts in the engine, as well as photographic evidence of the damage.  I am concerned that other vehicles with this defect may not be properly repaired, potentially leading to similar dangerous failures. Infiniti\u2019s refusal to address a clearly defective engine identified during a recall inspection represents a serious safety issue that warrants investigation.  I respectfully request that NHTSA review this matter and determine whether Infiniti is complying with its obligations to properly remedy recall-related defects.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11725457,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2026","dateComplaintFiled":"03/19/2026","vin":"3PCAJ5M11KF","components":"ENGINE","summary":"The contact owns a 2019 Infiniti QX50. The contact stated there was a grinding sound coming from the engine while driving at various speeds and while accelerating from a stop. There were no warning lights illuminated. The vehicle was taken to a dealer to be diagnosed, and it was determined that the engine mounts were fractured and needed to be replaced. The vehicle was repaired. The failure persisted, and the vehicle was returned to the dealer. The driver stated the sound was normal and was coming from the turbocharger. No additional repairs were performed. The manufacturer was not made aware of the failure. The failure mileage was 59,021.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11723850,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"03/12/2026","vin":"3PCAJ5M39KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact later received an extended warranty notification from the manufacturer stating that the extended warranty on the engine for 10 years/120,000 miles. However, the contact received a second recall notification to contact the dealer for the recall repair. The contact stated that while driving 70 MPH on an Interstate, the vehicle suddenly decelerated to 35 MPH, almost causing a crash. There was no warning light illuminated. The contact was able to pull over to the side of the road, and the contact turned off the vehicle. The vehicle was restarted after 15 minutes and driven to the residence. The dealer was contacted and confirmed that the recall had resumed, and a recall repair appointment was scheduled. The vehicle was towed to the dealer, where the contact was verbally informed that no metal shavings were found in the oil pan upon inspection, and the engine was not replaced; however, the recall completion report that the dealer had provided to the contact confirmed that there were metal shavings found in the oil. The dealer was contacted, but informed the contact that the metal shavings found in the oil were not bearing materials.  The vehicle was not repaired and was parked at the residence. The manufacturer was notified of the failure but denied assistance. The failure mileage was approximately 114,770.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11722217,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2026","dateComplaintFiled":"03/05/2026","vin":"3PCAJ5M18KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. While driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact was advised to call back to schedule an appointment for a later date. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11720215,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"02/24/2026","vin":"3PCAJ5M34KF","components":"POWER TRAIN,ENGINE","summary":"Vehicle: 2019 Infiniti QX50 Mileage at engine replacement: 31,830 miles Date of engine replacement: August 2023 (recall-related repair)  The engine in my 2019 Infiniti QX50 was replaced under recall at 31,830 miles in August 2023. Approximately 18,633 miles later, the vehicle began experiencing transmission malfunction symptoms consistent with CVT failure.  An independent mechanic diagnosed the CVT transmission as needing replacement. I then took the vehicle to an Infiniti dealership, and they confirmed transmission issues but declined warranty coverage because the powertrain warranty expired February 28, 2025.  The transmission is directly integrated with the engine in this vehicle. Following the engine replacement, the transmission began exhibiting unsafe operating behavior, including hesitation, loss of acceleration response, and drivability instability.  There are widespread consumer complaints and litigation involving this engine and CVT transmission combination in the 2019 Infiniti QX50. Infiniti extended coverage for the engine but has not extended coverage for the transmission despite known reliability concerns.  I am now afraid to operate the vehicle due to concern of sudden transmission failure while driving, which could result in loss of power in traffic and create a safety hazard.  I am requesting that NHTSA investigate this recurring pattern of CVT transmission failure following engine defects in the 2019 Infiniti QX50.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11717015,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"02/10/2026","vin":"3PCAJ5M15KF","components":"ENGINE","summary":"2019 Infiniti QX50 was purchased new 9/3/2018  Engine safety problems started 9/3/22 and it was fixed in a two days.   Total engine failure diagnosed by Infiniti Cerritos on March 31, 2025. The car was at 103,900 miles at this time.  At this time the warranty coverage was for 72,000 miles and not extended to 120,000 miles yet.   I paid for the replacement of the engine on 9/5/2025. I later got a recall notice and it said that the warranty engine coverage had been extended to 120,000 miles and that I would get reimbursed for repairs. I never got reimbursed after I submitted a reimbursement claim form through Infiniti assist. I keep getting the run around at Infiniti Consumer Affairs.   I submitted a Lemon Law claim and the arbitrator is showing a lot of bias and I keep getting the run around as well. No arbitration meeting has been scheduled.  I now got a 2nd recall notice on January 29,2026 stating that the engine oil pan needs to be checked for metal debris and it\u2019s possible that engine will need to be replaced if metal found. I scheduled an appointment on February 10th, 2026.   At this appointment I also notified them that I still hear a noise in the engine. Infiniti Cerritos refused to do the recall. They also want to charge for inspection diagnosis of the engine noise when it should be covered under the warranty and recall notice. It says free of charge on recall notice.   This car is obviously a lemon because if the engine gets replaced it\u2019s bound and will continue to have the same type of safety issues.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11715112,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"02/02/2026","vin":"3pcaj5m18kf","components":"ENGINE","summary":"I have called sewell infiniti multiple times for service appointment to check on my engine , per the recall notice.   They said they were not taking appointments because no parts yet.  And just wait for them to contact me.  I have call them around October and December.  Both times they said the same thing.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11714749,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2026","dateComplaintFiled":"02/01/2026","vin":"3PCAJ5M13KF","components":"ENGINE","summary":"Hearing knocking from the engine and Infiniti of Honolulu has refused to schedule an inspection for over 6 months","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11712696,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2025","dateComplaintFiled":"01/22/2026","vin":"3PCAJ5M15KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that while driving at an undisclosed speed, several warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure, and the contact was informed that the parts were not available to repair the vehicle. In addition, the contact was informed that a diagnostic test was needed to determine the cause of the failure. The contact stated that the vehicle was dangerous to drive. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, parts to do the recall repair were not available. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11711663,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2026","dateComplaintFiled":"01/17/2026","vin":"3PCAJ5M32KF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Car experienced sudden braking on roadway upon entering a covered bridge. Red screen on dash and beeping. Foot on gas but not moving forward -  Almost causing a crash and immediate risk of injury or death. Bringing vehicle into Infiniti dealer for service to see if there are diagnostics they can run to determine the cause of the event.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11711439,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2026","dateComplaintFiled":"01/16/2026","vin":"3PCAJ5M39KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact was made aware through the rideshare service Uber that the VIN was included in NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, parts for the recall repair were not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11710089,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2025","dateComplaintFiled":"01/10/2026","vin":"3PCAJ5M10KF","components":"AIR BAGS,SEATS,ENGINE","summary":"Safely concerned for passenger as airbag will not activate,  light stays illuminated.  Front driver seat frame seems loose or broken,  seat rocks forward and backwards. Engine exhibiting sluggish and loss of power especially at lower speeds.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11708940,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"01/05/2026","vin":"3PCAJ5M13KF","components":"POWER TRAIN,ENGINE","summary":"A few months ago, I received an email from CarFax letting me know that my vehicle, a 2019 Infiniti QX50 with 2.0L Turbo Engine had a major recall (NHTSA Recall Campaign No. 25V-437). The letter indicated the recall was due to issues with the engine bearings which could lead to a catastrophic failure. I wasn't sure what this meant, so I took the car to Austin INFINITI. The technicians checked the oil pan to see if there were issues. My understanding is that the oil pan should have been removed, drained of all oil to ensure there were no issues that could lead to the catastrophic failure of the engine. None of this was done. I was given my car back and told all was okay. Unfortunately On the evening of November 10, 2025, my vehicle\u2019s engine suddenly seized while driving at highway speeds. Fortunately, I was able to coast onto the Frontage Road. For my protection, the Police Department arrived quickly to park police vehicles in the front and back of my car with their lights on to avoid a nighttime collision or worse. I had no idea why my engine suddenly lost power while driving down the highway and continued to refuse to start despite repeated attempts to restart the vehicle, the engine would not start. I was scared to death and this situation has exacerbated my current diagnosis of PTSD for which I am currently in treatment. This was a horrifying event that could have cost me my life. I can't eat or sleep and experience nightmares that my car died, then I am hit by a car driving at highway speeds as I tried to exit the vehicle. My wife and I are both terrified of driving the car now. I tried to resolve the issue with my local INFINITI dealership and even contacted NISSA/INFINITI executives. I was met with disregard, disrespect and a $1,700 bill to replace the starter that burned out as we kept trying to start the car. The starter burnout was a secondary cause due to the primary issue of the engine seizure. Infiniti disagreed and insisted on the $1,700 for the starter.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11707903,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2025","dateComplaintFiled":"12/30/2025","vin":"3PCAJ5M34KF","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving on the highway and using the hands free feature on iPhone, I said, Hey Siri, and somehow it made the automatic braking on my 2019 Infiniti Qx50 engage unexpectedly.  This is not the first time it has engaged unexpectedly and there are also instances when the sensors engage without anything nearby.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11707588,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2025","dateComplaintFiled":"12/29/2025","vin":"3PCAJ5M19KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that the vehicle was taken to the dealer to be serviced for a different issue, and the dealer informed the contact that the VIN was included in NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The dealer advised the contact that the recall repair was on hold due to the fact that the remedy was not yet available. The contact was concerned that the recall remedy information stated that the recall parts were anticipated to be available in the beginning of the 4th Quarter of 2025; however, the parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.\u00a0","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11705375,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2025","dateComplaintFiled":"12/16/2025","vin":"3PCAJ5M36KF","components":"ENGINE","summary":"Infiniti has identified a serious engine problem with the 2019-22 QX-50 which in their own words may cause the car \"to crash\".  recall notice was sent in mid-June 2025 and they still dont have a solution.  how is this acceptable?  i am afraid to drive the car.  where is the compensation??","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11704178,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2025","dateComplaintFiled":"12/10/2025","vin":"3PCAJ5M34KF","components":"UNKNOWN OR OTHER,ENGINE","summary":"Car recently had an important safety recall that was suspended, my car is a 2019 QX 50 Infiniti Luxe, that recently shut down and had to be towed, infiniti dealership diagnosed the car and says I have all low compressions and that I need an engine, these symptoms were quoted to my service dealership prior that the car hesitate to take off, low pick up when I accelerate, stops out of nowhere at intersections, I was told car performs as it was designed to perform even tho I explained it has like a growling sound, now here I am with an engine failed vehicle that they are trying to charge me 13,000 for repairs, I am still paying on this car and have a balance of 14,000+ owed, the dealership is saying they performed a recall diagnosis and that no debri was found in oil pan, any mechanic should know just because debri wasn\u2019t found in the oil pan does not mean the car is not eligible for recall repairs, especially if the diagnostic test was done too soon, the car is definitely part of the recall but they will not honor that, I only had the car just 3 years as of September  2025, the car itself is only 6 years old, this engine failure is definitely part of the recall and I should not be responsible for this repair, this is a safety hazard for me and Infiniti should be held accountable for this faulty engine.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11703905,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"12/09/2025","vin":"3PCAJ5M30KF","components":"ENGINE","summary":"The contact owns a 2019 Infiniti QX50. While the contact's son was driving at an undisclosed speed, the engine seized with several unknown warning lights illuminated. The contact stated there was smoke and fire coming from the engine compartment. In addition, the smell of burning oil and smoke was inside the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the independent mechanic was not an engine expert and recommended that the vehicle be towed to an engine expert. The vehicle was towed to an alternate independent mechanic, where the vehicle was diagnosed with total engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The engine was replaced with a used engine. The contact later received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not available. The manufacturer was made aware of the failure, and a case was filed. The contact submitted a claim for reimbursement for the repair. The contact was required to submit several documents, including a printout of the repair. The contact was informed that the report needed to include the engine failure code and engine report for the request for reimbursement. The independent mechanic was contacted by the manufacturer and the manufacturer received verbal confirmation of the repair; however, the manufacturer insisted on printed documentation of the repair. The failure mileage was approximately 98,500.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11702774,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/03/2025","vin":"3PCAJ5M31KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11699910,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2025","dateComplaintFiled":"11/17/2025","vin":"3PCAJ5M15KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50.  The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The contact was concerned about driving the vehicle. The contact called the local dealer, who confirmed that parts were not yet available after scheduling an appointment.  The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11699022,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2025","dateComplaintFiled":"11/12/2025","vin":"3PCAJ5M31KF","components":"UNKNOWN OR OTHER","summary":"2019 Infiniti QX50 Recall Campaign ID: R25B2 (Safety Recall 2025) Summary of Issue: I received a safety recall notice stating that my vehicle may have an engine manufacturing defect that could cause severe damage or complete engine failure. This poses a significant safety risk. Details:  Contacted Infiniti Consumer Affairs on August 28, 2025 (Case #55702324) and my local dealer. Dealer confirmed recall is active but remedy is not available; they refused inspection even if I offered to pay. Consumer Affairs indicated proactive assessment may incur charges unless defect is confirmed, which I find unreasonable given the severity of the issue. No timeline provided for remedy or inspection. No alternative transportation offered.  Safety Concern: Driving the vehicle under these conditions could lead to sudden engine failure, increasing risk of accidents and injury. Requested Action:  Confirm recall status and remedy timeline. Require manufacturer to provide inspection or alternative transportation until repairs are available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11697903,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"11/06/2025","vin":"3PCAJ5M1XKF","components":"ENGINE","summary":"Recall was issued in June, 2025. As of today, a remedy has not been available. This is unacceptable as driving the vehicle can result in injury.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11697652,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2025","dateComplaintFiled":"11/05/2025","vin":"3PCAJ5M11KF","components":"ENGINE AND ENGINE COOLING,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine. Most recently, while stopped at a traffic light or stop sign, the automatic emergency braking system indicated that the vehicle in front was too close, even though the vehicle was at a safe distance. Several unknown warning lights were illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11697454,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2025","dateComplaintFiled":"11/04/2025","vin":"3PCAJ5M31KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11696062,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2025","dateComplaintFiled":"10/28/2025","vin":"3PCAJ5M18KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated there were rumbling and rattling sounds coming from the engine compartment while depressing the accelerator pedal. There were no warning lights illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer informed the contact that the recall was paused at the time and there was no remedy available. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11696162,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"10/28/2025","vin":"3PCAJ5M1XKF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). However, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the vehicle failed to function as intended. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 106,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11695481,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2025","dateComplaintFiled":"10/24/2025","vin":"3PCAJ5M12KF","components":"ENGINE","summary":"The contact called on behalf of the employer. The contact, who was a technician, stated that there was a 2019 Infiniti QX50 in inventory. The contact stated that while driving at an undisclosed, the contact became aware of an abnormal sound coming from the engine compartment. No warning light was illuminated. The contact researched and became aware of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part was not available for the recall repair. The vehicle was taken to the dealer; however, the contact was informed that parts were not available. In addition, the contact was advised to call back in two weeks to check on parts availability. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,883.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11694921,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2025","dateComplaintFiled":"10/22/2025","vin":"3PCAJ5M31KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle made an abnormal rattling sound at startup and while idling. The local dealer and Nalley INFINITI Marietta (2020 Cobb Pkwy SE, Marietta, GA 30060) were contacted and confirmed that the part for the recall repair was not yet available. The contact was advised to take the vehicle for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 158,848.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11694769,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2022","dateComplaintFiled":"10/21/2025","vin":"3PCAJ5M16KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal cracking sound. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part for the recall repair was unavailable. The contact became aware of the cracking sound when the vehicle was purchased; however, the contact thought that the cracking sound was normal for the turbo engine. The contact stated that it was not until receiving the recall notification that the cracking sound was identified as possible engine failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11693547,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"10/15/2025","vin":"3PCAJ5M31KF","components":"ENGINE","summary":"NHTSA has closed the case on Nissan WHY? Nissan / Infiniti issued recall notices over 2 months ago to bring my vehicle in to inspect the engine oil for metal shavings.  I called a few Infiniti dealerships they all say the same thing. Inspection and replacement of engine is on hold. By NHTSA closing the case there is no government agency over seeing Nissan on solving this recall quickly. They did issue a 10 year or 100,000 mile warranty on the motor. I had my oil analysted by a company to give me a report on what metals on in my oil. The report came back with a unusual amount of silver metal 5 ppm. the report states that it's a concern normally average ppm is 2.with that problem the vehicle should not be driven.  So I called Infiniti spoke with a service advisor about the report. He told me everything is at a stop with the recall nothing can be done. Wait for another recall notice in the mail. So now I have a vehicle that was recalled for the engine that is a safety issue and I'm unable to drive knowing about the metal in the oil. And the NHTSA closed the case on Nissan. Here we all sit waiting not knowing days, months or years before this will be resolved. How about a little help. Nissan and Infiniti should be paying for rental vehicles if we're unable to get our vehicle repaired. Nissan just issued a 10 year or 100,000 mile warranty and I can't use it for my engine right now today because the recall is on hold. What good is the warranty I see a problem can't get the vehicle looked at. Help is needed here.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11693690,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2025","dateComplaintFiled":"10/15/2025","vin":"3PCAJ5M35KF","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Engine seized on road due to bearing debris (confirmed by dealer photos), covered by recall 25V-437. Infiniti corporate denied repair, falsely citing \u201cmaintenance\u201d despite negligible sludge. No loaner provided for two weeks, stranding me.  Laws Violated: 49 U.S.C. \u00a7 30120 (free recall remedy), 49 CFR \u00a7 573.6 (interim support during delays).","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11692380,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2025","dateComplaintFiled":"10/09/2025","vin":"3PCAJ5M34KF","components":"ENGINE","summary":"I went to Bill Dodge Infinity to test drive vehicles and to trade my Infinity QX50 in. KBB listed it as $38,000 as a trade in.  I was told because of the  \u201cSTOP TRADE\u201d due to the engine recall they could only offer $12,500. Because of the recall. They couldn\u2019t give me an idea if and or when it would be fixed. So I loose $25,500 in value on an payed off vehicle that I bought in good faith. What\u2019s my recourse?","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11692167,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2025","dateComplaintFiled":"10/08/2025","vin":"3PCAJ5M15KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was an abnormal sound coming from the vehicle. In addition, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed pressure solenoid or pressure sensor. In addition, the contact was informed that the failure was due to engine failure. The dealer was made aware of the failure and informed the contact that parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the parts for the recall repair were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11691209,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"10/03/2025","vin":"3PCAJ5M19KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The contact then received notification of  NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part for the recall repair was not yet available. The contact called the dealer and was informed that a diagnostic test needed to be performed to determine the cause of the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 16,700.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11690710,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"10/01/2025","vin":"3PCAJ5M32KF","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that there was a strong fuel odor coming from the vehicle after refueling. Additionally, the contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as intended, while the RPM became elevated. The contact stated that the vehicle was difficult to start and required to be jump-started. The Malfunction warning light and the check engine warning light were illuminated. The vehicle was taken to the dealer, where the contact was advised to pay a fee for a diagnostic test because the recall part was not yet available. The contact declined to pay the fee. The contact stated that the failure had progressively worsened, and the vehicle failed to start while attempting to jumpstart the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11690806,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2025","dateComplaintFiled":"10/01/2025","vin":"3PCAJ5M38KF","components":"ENGINE","summary":"My recall appointment for August was cancelled by INFINITI and now my engine is sputtering and missing timing on acceleration.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11690569,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2025","dateComplaintFiled":"09/30/2025","vin":"3PCAJ5M38KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that while driving 60 MPH, there was an abnormal knocking sound coming from the vehicle with the check engine warning light illuminated. The vehicle was taken to two separate dealers. The vehicle was later towed to an independent mechanic, and a diagnostic test was performed and diagnosed with engine failure. Upon investigation, the mechanic discovered NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); which the contact linked to the failure. The contact called the dealer about the recall and informed the dealer that the vehicle had experienced the failure. The contact was informed that a diagnostic test was needed to verify the defect. The manufacturer was notified of the failure but offered no assistance. The vehicle remained with the independent mechanic unrepaired. The failure mileage was approximately 81,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11690328,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2025","dateComplaintFiled":"09/29/2025","vin":"3PCAJ5M11KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11690094,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2023","dateComplaintFiled":"09/27/2025","vin":"3PCAJ5M3XKF","components":"SEATS","summary":"The driver side seat has felt loose and not secured for some time and rocking while driving. I am just learning that multiple Infiniti/Nissan models have had similar problem where seat mounts at rail/frame are coming loose and creating a potential safety issue. Previous attempts to have a retailer resolve were unsuccessful as they tried to charge me several thousand dollars for it. I plan to try again at different retailer when I take it in for NHTSA Recall 25V-437.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11688876,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2025","dateComplaintFiled":"09/22/2025","vin":"3PCAJ5M32KF","components":"ENGINE","summary":"Infiniti has admitted the KR20 VC-Turbo engine is defective and can catastrophically fail while driving, but they are dragging their feet on providing a remedy. By delaying the fix, they are gambling with customer safety \u2014 waiting until engines actually break to minimize repair costs. This is reckless and puts my family at risk. I am requesting immediate intervention by regulators to compel Infiniti to release the repair solution without delay, and to hold the manufacturer accountable for stalling tactics.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11689012,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"09/22/2025","vin":"3PCAJ5M13KF","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"I was taking a box out of my trear trunk liftgate . I turned around and secluded my hand on th dreary tail light that is close to the side of the liftgate I required 7 stitches","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11687802,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2024","dateComplaintFiled":"09/17/2025","vin":"3PCAJ5M39KF","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle sputtered while the accelerator pedal was depressed before accelerating as needed. The vehicle also failed to start immediately after the initial start-up due to a loss of battery power. The vehicle would be jump-started. The failure occurred intermittently but had become more consistent. The check engine warning light was illuminated. The contact stated that a year before the failure, the engine was making abnormally loud sounds and the vehicle failed to accelerate, with the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed and determined that there was hot oil leaking from the VCR (Variable Compression Ratio)assembly, and the assembly needed to be replaced. The vehicle was repaired. The dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The manufacturer opened a case for the issue. The failure mileage was 38,366.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11687858,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"09/17/2025","vin":"3PCAJ5M3XKF","components":"STEERING","summary":"On August 1, 2025, at 44,391 miles on the Vehicle odometer, Plaintiff experienced a catastrophic failure of the complete power-steering and rack and pinion system, while traveling on Vermont Interstate 89 in Middlesex, Vermont. The steering wheel instantly became largely immoveable, the car shuddered and vibrated. By sheer luck, Plaintiff\u2019s Vehicle did not collide with another vehicle or object. The Plaintiff could have been seriously injured or killed, had a collision resulted from the loss of steering ability. Plaintiff navigated to a nearby park and ride pull-off; the vehicle was completely incapacitated. An inspection of the Vehicle by Infiniti of Nashua Service Department revealed that the complete power steering rack and pinion system had failed. Service records research by Infiniti of Nashua Service Department revealed that at 31,000 miles on the Vehicle odometer, the power steering and rack and pinion system had a previous complete failure and was replaced under Warranty. The Service Department advised that failure of a system at 31,000 miles, let alone again at 44,391 miles, indicated a factory defect or an improper installation/repair of the system on the part of Infiniti. INFINITI OF WARWICK RHODE ISLAND DID NOT DISCLOSE THE COMPLETE SYSTEM FAILURE at the time of the 31,000-mile replacement, and falsely reported to CarFax \u201csteering/suspension checked,\u201d instead. Litigation pending.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11687898,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"09/17/2025","vin":"3PCAJ5M37KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11687542,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2025","dateComplaintFiled":"09/16/2025","vin":"3PCAJ5M36KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11687261,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2025","dateComplaintFiled":"09/15/2025","vin":"3PCAJ5M34KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that while driving approximately 55 MPH, the vehicle was vibrating, and the vehicle stalled. There was no warning light illuminated. The contact attempted to pull over and felt that the vehicle had lost power steering assist functionality. The contact stated that extra effort was needed to steer the vehicle. The vehicle was shifted to park(P), and the check engine and oil warning lights illuminated. The contact attempted to restart the vehicle, but there was an abnormally loud knocking sound coming from the engine. The contact had the vehicle towed to a local dealer, where it was diagnosed but was not yet repaired. The contact was aware of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The manufacturer was informed of the failure, and the contact advised the manufacturer that the VIN was included in the recall, and the contact was informed that there was no fix for the issue. The failure mileage was approximately 67,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11684948,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2025","dateComplaintFiled":"09/04/2025","vin":"3PCAJ5M3XKF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 35 MPH, the vehicle lost motive power and stopped. The contact was able to restart the vehicle immediately and continued driving. There were no warning lights illuminated. The dealer was contacted. The dealer informed the contact that the recall had been suspended. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11685162,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2025","dateComplaintFiled":"09/04/2025","vin":"3PCAJ5M12KF","components":"UNKNOWN OR OTHER","summary":"Me han enviado un recall el cual me enviaron en fecha 22 de octubre del presente a\u00f1o y lo he recibido hace unos dos d\u00edas. He ido a infinito service y me informaron que el recall hab\u00eda sido retirado. Mi carro ha estado presentando problemas con el motor y todo lo que describe en el recall ya lo est\u00e1 presentando. C\u00f3mo es posible que el recall se haya retira? El problema existe, necesito que me habiliten esto, mi carro puede presentar problemas m\u00e1s graves y ustedes se tendr\u00e1n que hacer responsables.  Ya ha tenido p\u00e9rdida de potencias y los dem\u00e1s s\u00edntomas","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11684722,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"09/03/2025","vin":"3PCAJ5M3XKF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that while operating the vehicle, there was an abnormal whining sound coming from the engine compartment. The vehicle hesitated and shuddered while attempting to accelerate. The vehicle was taken to the local dealer who diagnosed that the whining sound was caused by a faulty VTC actuator, and the actuator needed to be replaced. The vehicle was not repaired. The contact later received a recall letter for NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall.  After examining the vehicle, the contact was informed that no metal shavings were found in the oil pan and no repairs were performed. The manufacturer was notified of the failure. The failure mileage was 95,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11683604,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2025","dateComplaintFiled":"08/28/2025","vin":"3PCAJ5M14KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact's husband owns a 2019 Infiniti QX50. The owner received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11683423,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2025","dateComplaintFiled":"08/27/2025","vin":"3PCAJ5M30KF","components":"ENGINE","summary":"I was driving at the intersection of South I-55 and I-355 on the left most lane at 70 mph. All of a sudden, my car started knocking and since there was no shoulder to the left I had to move to the right by managing to get through multiple lanes to get to shoulder safely. Given the issue with engine, it would not accelerate so I had to safely decelerate and come to a stop. I called the towing company and they towed my car to the dealership. This car had a recall when the dealer contacted me and I had them take a look at 98K miles and they stated everything was fine. Following few weeks later, the engine completely gave out. The dealer is working with manufacturer to get the engine replaced. However, he is not sure who will pick up cost for replacing turbo. Turbo is part of the engine and should also be replaced under the recall. Needless to say, this was a dangerous situation and I am glad the situation had a safe outcome.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11681237,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2025","dateComplaintFiled":"08/18/2025","vin":"3PCAJ5M36KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 45 MPH, the vehicle stalled. The contact was able to coast to the side of the road. There were no warning lights illuminated. The vehicle was towed to a certified mechanic who diagnosed a failure with the engine. The vehicle was not repaired. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure. The dealer informed the contact that the engine would not be replaced free of charge under the recall and that the engine had to be covered under the MaxCare Warranty Coverage. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 82,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11678747,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"08/06/2025","vin":"3PCAJ5M38KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that the vehicle was not driven for 4-days while on vacation however, upon returning, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine after finding metal shavings inside the oil pan. The vehicle was not repaired. The contact was informed that the failure was not covered under recall. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 92,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11678562,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2025","dateComplaintFiled":"08/05/2025","vin":"3PCAJ5M34KF","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, there was a beeping sound, and the vehicle stopped independently. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,520.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11676029,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"07/24/2025","vin":"3PCAJ5M11KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The vehicle was taken to the dealer for the recall repair and the contact was informed that the engine and turbo charger needed to be replaced; however, the turbo charger was not covered under the recall. The vehicle was not repaired. The manufacturer was notified, a case was opened, and the contact was informed that the manufacturer would not cover the cost of replacing the turbo charger. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11673639,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"07/15/2025","vin":"3PCAJ5M30KF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Infiniti QX50. The contact stated while driving 40 MPH, the vehicle experienced a temporary reduction in engine power. The contact was able to pull over to the side of the road. The contact stated that the check engine warning light was illuminated. The failure became persistent with significant reduction in engine power while attempting to accelerate. The vehicle was taken to the dealer, who diagnosed that the variable compression actuator had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and offered a partial payment for the repair. The failure mileage was approximately 49,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11672369,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2024","dateComplaintFiled":"07/09/2025","vin":"3PCAJ5M38KF","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"In November 2024, my 2019 Infiniti QX50 experienced a sudden and severe mechanical failure while driving. The vehicle unexpectedly lurched forward and then came to a complete stop in traffic. At that point, I was unable to shift the car into neutral or any other gear, which resulted in obstructing traffic.  The vehicle was towed to a local mechanic, who diagnosed a total engine failure and quoted repair costs between $15,000 and $20,000 related to a VRC component. Recently, I became aware of a recall concerning similar engine issues affecting certain Infiniti QX50 models. However, my vehicle\u2019s VIN is not listed among those affected by the recall.  Given the severity of the failure and the potential safety risks, I would like to formally file a complaint regarding the 2019 Infiniti QX50 to ensure this issue receives proper attention.  Thank you for your time and consideration.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11671724,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2025","dateComplaintFiled":"07/07/2025","vin":"3PCAJ5M36KF","components":"ENGINE","summary":"Banister Nissan of Chesapeake Greenbrier  and Priority Infinity of Greenbrier in Chesapeake Virginia diagnosed and Confirmed  Engine failure , Low Compression to engine  Bearing failure to engine . VC-Turbo engine to be exact  Date confirmed June 20,2025 Car showed no visible signs prior to no longer starting up , no check engine light , no codes , and after being diagnosed dealer confirmed \u201cyour engine has low compression  due to your bearings failing \u201c  Bearing failure while driving could have been a serious accident caused and possible injury  Mileage :58,000 miles","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11671267,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2025","dateComplaintFiled":"07/04/2025","vin":"3PCAJ5M38KF","components":"ENGINE","summary":"Engine failed. Metal shavings found in oil pan at Infiniti dealer. Mechanic recommended replacing the engine. It is available for inspection. The engine failure happened on a single lane stretch on mountain highway. by the grace of god I was able to get the car into a center turning lane and we were not hit by other vehicles at highway speeds or ~45mph. no warning lights came on just a noise and then it stopped. 4 days prior the vehicle was inspected at the dealership to ensure it was safe for the trip. All maintenance was confirmed to be in good order. The date on the inspection is the date it was emailed to me however the date of inspection was June 26th.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11664372,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2025","dateComplaintFiled":"06/02/2025","vin":"3PCAJ5M38KF","components":"ENGINE","summary":"Engine made a pop sound while getting onto the freeway. It started to slow down and then I had to pull over and stop. Took to the mechanic and he explained there was metal shavings in engine. I needed to replace the whole engine.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11662553,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2025","dateComplaintFiled":"05/22/2025","vin":"3PCAJ5M31KF","components":"ENGINE","summary":"Car wouldn't start and been in the dealership for 2 weeks now where purchased due to purchasing a extended warrantee they need to look at it first.  after several tech asses the problem they say the timing chain jumped a tooth and engine is shot.  car has 66000 miles on it. I purchased with 48K so naturally i bought a extended powertrain warrantee that they say wont cover the cost of replacement due to not having the oil changed every 5K miles.  I get it done about 8 or 9K due to using synthetic oils that say they are guaranteed for 15-20K miles. No lights or indication engine issues prior to my wife just trying to start the car one morning.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11660800,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2025","dateComplaintFiled":"05/13/2025","vin":"3PCAJ5M37KF","components":"ENGINE","summary":"The engine died on me after having the car for less than 2 years. Driving on the highway car just stalled. Had car towed to the mechanic and they said the engine failed. There are plenty of consumer complaints about this model having engine failure while the vehicle is still new and properly maintained.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11658820,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2023","dateComplaintFiled":"05/04/2025","vin":"3PCAJ5M30KF","components":"ENGINE","summary":"My engine blow at 50,000 miles and now my VCR actuator has gone bad as well","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11652643,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2025","dateComplaintFiled":"04/03/2025","vin":"3PCAJ5M30KF","components":"ENGINE","summary":"Engine lost power in normal course of driving.  Loud engine noise.  Burning oil smell.    Mechanic assessed an internal engine component like a broken rod is the cause.  Whole engine needs to br replaced at 103k miles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11646423,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2025","dateComplaintFiled":"03/05/2025","vin":"3PCAJ5M33KF","components":"POWER TRAIN,ENGINE","summary":"On February 28, 2025, while driving home form work in my 2019 Infiniti QX50, on a 4 lane highway, I slowed to turn across 2 lanes of oncoming traffic to a side county road. I made it across the highway and the vehicle immediately lost all power. I coasted to a stop on the side of the road. I tried to restart the car and it would not start. I called for a tow and had it taken to the nearest repair shop. The vehicle was inspected and I was informed the engine was blown and would need to be replaced. Prior to this happening, there were no sounds, indicators or warnings of any possible issues. I have owned the vehicle since February 2020. It has always been maintained on schedule (records available). In fact, the vehicle was thoroughly inspected by Infiniti in October of 2024, when I had to have the rear lift gate motor replaced. I was told everything looked good, timing belt had no wear, there were no leaks or concerns. The only recommended services at that time were to change the brake fluid and antifreeze. The vehicle is available for any and all requested inspection.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11644494,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/24/2025","vin":"3PCAJ5M36KF","components":"ENGINE","summary":"My Infiniti started making a slight ticking noise. The next day, the car abruptly stalled out while going down the highway causing the vehicle to loose speed and experience engine failure. Luckily, I was able to steer the vehicle to a more manageable location out of traffic. I had lost engine power and steering. After a certified mechanics diagnosis, the engine was declared blown. The bearings and rods have failed and the engine is no longer in repairable condition. The vehicle was serviced per manufacture regularly and there had been no signs of engine failure to that date.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11643569,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2025","dateComplaintFiled":"02/18/2025","vin":"3PCAJ5M35KF","components":"ENGINE","summary":"Engine destroyed itself upon acceleration on highway. Variable Compression system malfunctioned, metal shavings found in oil, and engine no longer starts. Check engine light flashed after acceleration, and then engine lost all power. Car coasted to a stop as the engine couldn't make power.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11642329,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2023","dateComplaintFiled":"02/12/2025","vin":"3PCAJ5M38KF","components":"ENGINE","summary":"Bought the car from Infiniti and drove it a month,got my first oil change and that sam day my engine lock up first I heard the lifters and then the car shut down as I was trying to pull over ,I was 2,000 miles over my warranty","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11633917,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/03/2025","vin":"3PCAJ5M36KF","components":"ENGINE","summary":"On January 1, 2025 at about 10:30pm, while driving at about 40 miles per hour the engine made some knocking noises and then suddenly lost power, forcing the car to be pulled over to the side of a dangerous road. When I opened the hood of the car there was a small amount of smoke. \u00a0There was no advanced warning that there was a problem with the engine, it just stopped running causing a dangerous situation. \u00a0I had the car towed to Infiniti of Massapequa and was told the next day that the car needed a new engine. I was told by the dealer that there was metal in the oil and it appears the main bearing broke. The car is only about 6 years old with approximately 26,200 miles and \u00a0has been extremely well maintained with the dealer, including scheduled oil changes with full synthetic oil. I am trying to get Infiniti to cover the full engine replacement cost since the warranty expired about two months ago. However, they still want to charge me $7,560 plus tax. The Infiniti service report is still pending the repair.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11629513,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2024","dateComplaintFiled":"12/08/2024","vin":"3PCAJ5M31KF","components":"SEATS","summary":"Driver\u2019s seat will not move forward.  Driver cannot reach the pedals.  This has been an ongoing/intermitten problem. While the car was under warranty, Infiniti of Ft Myers, FL attempted to fix the problem and eventually replaced the components. The problem was fixed until last spring.  When I reported the problem to Nissan last spring, they told me there was nothing they could do. I explained it was a safety issue.  They didn\u2019t care. The following day, the seat moved forward on its own so I didn\u2019t pursue it.  Yesterday, it happened again and today it did not reset itself. I cannot safely drive my car. In researching this issue, I\u2019ve read that others have had the same issue and Nissan refuses to acknowledge or take responsibility for the problem. What if I were away from home and this happened? How would I safely drive my car? This happened a few years ago and I had to get to a cancer radiation appointment. I drove with a pillow and used cruise control as much as possible. It was a seriously dangerous driving experience, but I had no choice.   I would appreciate any assistance your agency can provide.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11628585,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"12/03/2024","vin":"3PCAJ5M37KF","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Turbo, Rear-Coupler, Engine, Actuator Car was squealing and I was told that the serpentine belt needed to be replaced. Replaced this. Car still squealing and took it back. They replaced the belt, again.. Still squealing, now I am told its the tensioner that needs to be replaced but only Infiniti can do this (belt done at Firestone).  At Infiniti - they look at the car and the tensioner is fine. But my turbo is blown. How? So, they replace the turbo and then say the rear coupler needs to be replaced. Repairs done and Infiniti said all fluids are good, everything is great. However, I might see slight smoke and a burning smell for 100-150 miles as theres a thin layer of oil on the turbo that will burn off.   Oil change isnt due for 5k miles and I checked before my short road trip - all is good.   Past the 100-150 miles and the car is SMOKING and SMELLS OF BURNING...  Call infiniti, this is normal it will go away. Check fluids again, as no lights on the dashboard and oil is fine.  Come back to get my car, check the ground as I always do and no oil/fluid and proceed home. 10 mins from my house the car WREAKS of burning smell, will not accelerate, no dashboard lights. So, I sit there and let it cool down - check again everything looks good. Try again, car will not go. Fluids look fine - oil, no spikes in temp, and no lights.   Next day, no fluids under the car. Car accelerates but lunges me then stops going. Car smells bad, smoke.. go to check the fluids and NO OIL in the car out of no where. Infiniti tows it and it sounded like it was going to blow up. Also, a tink tink tink sound started out of no where.   This is dangerous as the vehicle could had started on fire. I still dont know what is going on as Inf. has the car right now. This is a major safety hazard as I found a LOT of reports on this happening to others with this specific model and year.  I had NO issues like this until Inf replaced the turbo.. NONE!","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11625841,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2024","dateComplaintFiled":"11/18/2024","vin":"3PCAJ5M38KF","components":"ENGINE","summary":"The engine stopped working. Allowing me to go no faster than 15 miles an hour. The safety issue is you can no longer drive at the speed that you need to drive.  especially if you\u2019re on the highway.   The problem has been addressed by a dealer. I needed a whole new engine $13,000.  The car at 97,000 miles on it.  Was well taken care of.  No warning signs prior also did not come up on my display  Apparently, there are many other 2019 Infiniti QX 50\u2019s that have this issue","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11601999,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2024","dateComplaintFiled":"07/14/2024","vin":"3PCAJ5M15KF","components":"ELECTRICAL SYSTEM","summary":"All vehicle doors and sometimes lift gate fail to open either by key fob or by indoor automatic door locks.  Have to use Valet key to open driver door (alarm does not sound), then enter vehicle and manually unlock or lock desired door.  Safety issue because kids can automatically exit or any individual can enter the vehicle unannounced while stopped. Neighbor has exact same vehicle year and model and is experiencing the same issues.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11586893,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2024","dateComplaintFiled":"05/03/2024","vin":"3PCAJ5M17KF","components":"ENGINE","summary":"While driving I heard a roaring noise from my engine and my car\u2019s A/C stopped cooling. I have no warning messages from car regarding the engine. The noise only stops once the car is fully powered off.  I recorded a video of the noise and alert panel that shows no warnings/issues. Will be contacting my local service department.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11579772,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2024","dateComplaintFiled":"03/27/2024","vin":"3PCAJ5M15KF","components":"POWER TRAIN,ENGINE","summary":"About five months ago, while driving on the highway, the care would say it's in Drive, but sounded like it couldn't get out of 1st gear and I'd get high RPMs.  Thankfully there was stop-and-go traffic and I didn't have to exit pull off the highway or hit high speeds.  I exited at the next exit and, as soon as the car stopped, it wasn't possible to get it into gear.  Eventually the car started and I was able to get into gear and drive it using Manual drive mode.  Once at the dealership we were told it was a bad VCR and they needed to replace that to get it going.  That was around 38,000 miles.  This most recent incident, I had just gotten onto the highway when I started to hear a low whiney noise when pressing the accelerator.  I only had a few miles till my exit and decided to continue, thinking it might just be debris or something.  After exiting, I literally rolled into the gas station because the car, despite being in Drive, was not in gear.  The car stalled and I couldn't get it started, or I could get it started, but it refused to go to Neutral to allow me to push it out of the way.  Eventually, the car started and I was able to put it into Drive.  Thinking it was the same issue, I planned to drive it the 2 miles home.  I made it to the first traffic light and the car turned off, leaving the me stranded in the middle lane of the road.  I called the police and tow trucks to come help me get the car moved (no one knows how to put the car into an emergency Neutral position including the 2 officers, 4 tow truck drivers and an Infiniti mechanic that was driving by).  Eventually the tow truck came and I was able to drop it off at the dealership, who have told me there is \"a chunk of bearing material in pan with copper particulates.\"  I'm currently around 40,000 miles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11577709,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2024","dateComplaintFiled":"03/15/2024","vin":"3PCAJ5M14KF","components":"ENGINE","summary":"Engine acceleartion issue. Rpm goes high but car struggle to speed up.. At first it happened when car was at stop light, struggle to move forward.. took to Grubbs infiniti.. At first,dealer could not replicate the issue, but luckily I had taken the video of the issue I had. Than the dealer was finally able to experience the issue themselves and replaced the transmission  thinking that was the issue. I took the car after repair and within 3-4 days I had the same issue. This time I was driving in a freeway at 60 mph. When I hit the gas pedal to accelerate faster,the engine RPM went high but instead of speeding up, car felt like slowing down. So i exited the freeway to service road. Once the speed went down to 20mph, it didn't go any higher than that.This time there was a check engine light on I took it back to the dealership .They again could not replicate the issue and just did the ECM software update. I took the car home but after driving less than 20 miles,the car had the same issue. I again took it back to delearship. This time they are replacing something called VCR..Still waiting  now","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11576077,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2022","dateComplaintFiled":"03/07/2024","vin":"","components":"VISIBILITY,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11572721,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"02/19/2024","vin":"3PCAJ5M34KF","components":"FUEL/PROPULSION SYSTEM","summary":"I was driving my vehicle and I stopped at a stop sign. When it was clear I proceeded onto the highway. I took a left at the first exit and could hear a weird knocking noise. I could also feel the car was not accelerating properly. The vehicle was not driving right. I called a tow and took it to a repair shop. The owner of the car shop said that a rod had been blown and I need a new engine. I am 7000 out of my drive train warranty.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11567870,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2024","dateComplaintFiled":"01/25/2024","vin":"3PCAJ5M10KF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"I was driving down an empty road, no one in front of me, beside me, or behind me and the automatic braking system applied itself and slammed on brakes abruptly and beeped twice, without any prior warning or obstruction, causing the car to jolt into braking. I have contacted the dealership regarding this and they are looking at the precollision and emergency braking system next week. There were no prior warnings this braking was occurring. The car has had multiple issues since purchasing including headlight blinking and replacement within the first month of ownership, automatic sunroof needing a replacement because it was installed in the factory wrong, and the door lock actuator not locking/ or unlocking upon clicking lock/unlock. The car has been in and out of the Infiniti dealership in the 4 months since purchase. The car was purchased September 2023, and it is now January 25th, 2024.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11560420,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2023","dateComplaintFiled":"12/16/2023","vin":"3PCAJ5M35KF","components":"ENGINE","summary":"I was driving on the highway and the engine started to make a humming sound I would say. Within the next 3 to 4 miles I started losing forward power, and the noise started to get louder. I was afraid my car was going to die on the highway so I stayed in the far right lane so I could coast into the shoulder if I had to. Thankfully, there was an exit and I was able to get off and pull off onto a street at which point it was a louder knocking sound coming from the engine. I drove another block and the check engine light came on and I was getting less power as I pushed the gas pedal. At that point I parked the car and had it towed for repair. This all happened on October 9, 2023. Later that week, I was told by the dealership that I needed a complete new engine that I had thrown a rod in the engine. The car was only four years old and had 75,000 miles on it.  Infiniti did help pay part of the bill, but I still had to pay a good portion of the repair and oddly enough the morning after I drove it home, the car would not start. The car was towed back to the dealership. I needed a new starter.  That too has since been repaired.  I decided to report this after seeing an article this morning regarding an investigation into Nissan for engine failure problems in my model of car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11556569,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2023","dateComplaintFiled":"11/23/2023","vin":"3PCAJ5M32KF","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"There is a continuous issues with my battery dying. There are multiple malfunction lights showing, particularly the rear collision light. The check engine light is also showing, and I have had an oil change recently. The car breaks on its own. While backing into a space, the steering wheel would not completely turn right until I straightened up the car.  Finally. I have had my driver's side car seat repaired three times by the dealership. It works sometimes and not others. Any suggestions on any or all of this would be helpful. Thank you.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11540612,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2023","dateComplaintFiled":"08/24/2023","vin":"3PCAJ5M10KF","components":"UNKNOWN OR OTHER","summary":"The Drive Unit Power Back Door.  Part Number: 90560-5NA0B has failed and causes a severe risk of injury when trying to access the cargo area. The lift gate rises up and abruptly descends causing a hazardous situation to the consumer. This is a premature failure for a 4 year old car and has a very high cost to repair. The lift gate is very heavy and could cause severe injury if a person is struck by it while it is rapidly moving in a downward direction. It will not stay up and the \u201csafety\u201d feature is not functional.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11527612,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2021","dateComplaintFiled":"06/18/2023","vin":"3PCAJ5M38KF","components":"ELECTRICAL SYSTEM,SEATS","summary":"The driver seat electric motor has failed on three separate occasions. 7/29/21, mileage 22,984 9/3/21,   Mileage 24156 7/12/22, Mileage 34,414 When the electric motor fails the seat can not move forward or back. Depending on the seat position at failure, certain individuals would not be able to reach the pedals to safely drive the vehicle. This could create a serious safety issue requiring some one to drive without reasonable control. Each time the motor failed it was replaced by the dealer. No warning lamps or indication of failure happened prior to the three times of this severe safety failure. As of 6/18/23 the seat has been working properly. I was in contact with a case worker at Infiniti numerous times  ( between 7/11/22 and 8/11/22) and she did not think this was a serious problem, as if I was the only person reporting this issue. This was very troubling to me because it seemed to be a very serious safety issue. The last time I was at the dealer for service work (earlier this year) they revealed to me that this same issue has happened in other vehicles besides mine.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11522573,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"05/17/2023","vin":"3PCAJ5M37KF","components":"SUSPENSION","summary":"My vehicle has only 36000 miles and I drive on paved roads in suburban settings. I have noted rattling noises in the front of my vehicle  on 4/12/2023 and took my vehicle to the local Infinity dealer. My vehicle turned out to have failed shocks and loose shock/strut mounts requiring complete replacement of the parts","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11506389,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2023","dateComplaintFiled":"02/09/2023","vin":"3PCAJ5M32KF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On 3 different occasions while traveling over 50 mph on the highway, with no other cars around, my Qx50 automatic emergency braking initiated and stopped my car.  This is a serious safety issue and I am very lucky I was not rear-ended.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11494344,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2022","dateComplaintFiled":"11/21/2022","vin":"3PCAJ5M32KF","components":"FORWARD COLLISION AVOIDANCE","summary":"On three separate occasions, the collision avoidance system activated without anything blocking it. One incident I was driving at least 35 mph thru and intersection and the car suddenly halted to a complete stop jerking myself and my 6 year old forward. The vehicle behind me had to swerve to avoid rear ending me.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11487506,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2022","dateComplaintFiled":"10/02/2022","vin":"3PCAJ5M11KF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The automatic braking system on my car seems to malfunction when going across the Louisiana/Mississippi bridge. As I was driving the car began to brake but it didn\u2019t come to a complete stop. This put my safety at risk because there were cars behind me and if I would have come to a complete stop on the bridge it would have been a terrible accident. there was a warning issued on my dash while the car was beginning to brake on the bridge.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11486506,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2022","dateComplaintFiled":"09/26/2022","vin":"3PCAJ5M32KF","components":"SUSPENSION,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving around 30 mph crossing an intersection when the Emergency Braking system activated and caused the truck to stop. There was nothing obstructing the vehicle, nor were any pedestrians near. This is the 3rd occurence when this happened.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11476966,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2022","dateComplaintFiled":"08/01/2022","vin":"3PCAJ5M10KF","components":"FORWARD COLLISION AVOIDANCE","summary":"Multiple instances of forward emergency braking system engaging on an empty road or when no vehicle is in close proximity. Dealer service department states insects on radar system may be to blame, and were unable to reproduce the issue. Warning light and brakes engage, depressing the brake pedal and returning to accelerator cancel the warning however sudden braking at highway speeds presents an unsafe condition to drivers following behind who may not anticipate sudden braking in free-flowing traffic.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11470590,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2022","dateComplaintFiled":"06/23/2022","vin":"3PCAJ5M35KF","components":"FORWARD COLLISION AVOIDANCE","summary":"Forward Collision Avoidance system automatically applies brakes during normal driving situtations. This will increase the safety risk for passangers including small children, animals, the driver and other drivers and their passangers. The warning lights came on the same time the FCA applied brakes. Numerious complaints already registered suggest approved recall and repairs are required. The QX50 is overloaded with Sensory Packages, advanced technology and  is being serviced by undertrained technicians as stated in previous complaints of insufficiant maintenance repairs fixing the safety issue. If we had been in an airplane instead of a car we wouldn't be here to file this notice!","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11466800,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2022","dateComplaintFiled":"05/31/2022","vin":"3pcaj5m3xkf","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Was driving down the street going 55mph, not one car in front of me. The automatic breaking turns on and the car hit the brakes by itself. There was a car behind me during the first incident and it almost caused an accident. The driver thought I was brake-checking him and it caused him to have a fit of road rage. This particular incident has happened a total of 6 times. I took the car to Infiniti after the 2nd occurrence and they told me they couldn't find any issues with the vehicle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11466837,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2019","dateComplaintFiled":"05/31/2022","vin":"3pcaj5m33kf","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE","summary":"Multiple repeated problems with electrical system. Repeated crash sensor failure. This mainly happens when it is warm or sunny. The dealership has had the vehicle four times and the problem is still reoccurring. The malfunction light comes on when the car is first started or while driving. The dealership stated that none of the crash sensors work when it is lit. They have replaced the module that was diagnosed to be the problem, however there is still the same issues. They are going to replace the module again. They have replaced a module to control the wipers twice. The wipers still come on randomly when it is sunny, and the delay for the wipers does not work when it is raining. The cruise control stopped working and is throwing codes. This morning`s new warning was shift system malfunction. It's been in three times for the air-conditioner. The cooling fan was stuck on high speed until they replaced a sensor. The car was inspected and the brake pads were okay, however when the car stopped, there was a very loud pulsation. The dealership told me it needed rear brakes, which we replaced, and $600 later, they were still pulsating. After the second time taking it back, the dealer then said it was the tires which were new. We took it to a private garage, and the problem was warped, factory front rotars because they could not support the weight of the car. They were replaced with performance drilled and slotted rotars, which corrected the issue. The dealership cannot figure out the electrical issues, so they keep replacing the same parts and returning it back in a dangerous state. Since the vehicle is throwing so many codes and has so many malfunctions that I feel unsafe driving it. All of these problems problems started December 2019, when the car had 8000 miles on it. It has been to two different infiniti dealerships, neither being able to fix it. We have photos of all the codes, but when we tried to upload, it failed over and over.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11466239,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2021","dateComplaintFiled":"05/26/2022","vin":"3PCAJ5M35KF","components":"SEATS","summary":"The contact owns a 2019 Infiniti QX50. The contact stated that after starting the vehicle and attempting to adjust the seat, the seat failed to move backward or forward. The contact stated that the seat remained seized in one position after turning the vehicle on and off. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed that the driver's seat chair rail needed to be replaced. The vehicle was repaired. The contact stated that the seat failure recurred. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 53,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11454011,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"02/25/2022","vin":"3PCAJ5M35KF","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2019 Infiniti QX50. The contact stated while driving 60 MPH, the vehicle started to decelerate independently. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and called the dealer to make them aware of the failure. The contact was able to continue driving to his destination. The contact stated he experienced the failure for a second time a year later. The contact called the local dealer and made them aware of the failure on the second occasion. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11444266,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2021","dateComplaintFiled":"12/18/2021","vin":"3PCAJ5M31KF","components":"FORWARD COLLISION AVOIDANCE","summary":"After multiple related incidents, I am compelled to make a report. My car just displayed red and white flashing indicators on the dash and automatically screeched to a halt, completely out of my control, in the middle of a busy intersection. Because the road was damp from rain, my car actually skidded. I was not going to hit anything, there was no car or object in front of me. I was driving at about 30 MPH. This has happened repeatedly in parking garages and other low-light scenarios. I have brought the car to the dealer and gotten no answers. At this point I am terrified to drive the car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11413209,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2019","dateComplaintFiled":"04/21/2021","vin":"3PCAJ5M32KF","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"ON MAY 4, 2019, I TOOL DELIVERY OF A NEW INFINITY, QX50 AND AFTER 2.5 MONTHS OF OWNERSHIP (JULY 26, 2019 TO PRESENT), I'M HAVING ONGOING / UNRESOLVED PROBLEMS / FAILURES WITH; AUDIO, LANE DEPARTURE, COLLISION WARNING W/ SUDDEN STOPPING, HEATED / COOL SEATS, INFOTAINMENT, AUDIO, TAILGATE, REMOTE DOOR LOCKS, BOTH SCREENS GOING BLANK, PHONE / BLUETOOTH CONNECTION, AWD, AUTOMATIC SHIFTING PROBLEMS AND EXTREMELY SOFT BRAKES THAT PUT ME THRU 2 CONTROLLED INTERSECTIONS. THE DCU HAS BEEN REPLACED 4 TIMES AND I STILL HAVE THE SAME ONGOING / UNRESOLVED PROBLEMS. I TOLD THE SERVICE MANAGER (RUDY), TO START REPLACING ALL THE SENSORS, CMS AND CAMERA AND HE REFUSED TO DO THAT.      MY QX50 HAS BEEN IN FOR SERVICE FIVE TIMES (INCLUDING TODAY, 04-21-2021), FOR A TOTAL OF 6+ WEEKS. THE MECHANIC AT INFINITY, CAN'T REPLICATE ANY OF MY ONGOING PROBLEMS / UNRESOLVED PROBLEMS AND I HAVE 25 VIDEOS, SHOWING WHAT THE QX50 IS DONG AND INFINITY CAN'T FIX IT. I PAY A LOT OF MONEY FOR THE QX50 AND FOR ALL THE DRIVER SAFETY FEATURES, OTHER AMENITIES AND IT STILL CONTINUES TO FAIL MISERABLY AND DOES NOT PERFORM AS INTENDED.    BECAUSE OF THESE UNRESOLVED PROBLEMS AND ONGOING ISSUES, MY WIFE REFUSES TO DRIVE IN THE QX50 WITH ME. I HAVE ASKED INFINITY TO BUY BACK THE QX50 AND THEY FLAT OUT REFUSED. I HAD TO OBTAIN A LAWYER.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11396247,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2019","dateComplaintFiled":"02/15/2021","vin":"3PCAJ5M35KF","components":"UNKNOWN OR OTHER","summary":"BACK IN JUNE 2019 WHEN THIS VEHICLE HAD ABOUT 5000 MILES, I BEGAN TO FEEL SHORTNESS OF BREATH AND LIGHT HEADEDNESS, UNTIL ONE DAY WHILE DRIVING HOME ON A VERY HOT DAY, I BEGAN TO LOSE CONSCIOUSNESS WHILE DRIVING. I TOOK THE CAR TO INFINITI AND EVEN AFTER 60 DAYS, THEY HAD NO CLUE WHAT WAS GOING ON. THEY CALLED ONE OF THEIR ENGINEERS WHO RECOMMENDED AN INDOOR AIR QUALITY TEST WHICH WAS IGNORED AND NEVER PERFORMED. LATE FEBRUARY 2020, I BEGAN A LEMON LAWSUIT. THEN IN AUGUST 2020, I HAD TO PAY OUT OF POCKET FOR THAT TEST AND WAS ABLE TO PROVE THAT THE CAR HAD A CO2 ISSUE THAT CAUSED ME TO NEARLY GO UNCONSCIOUS A FEW TIMES, AND RESULTED IN SEVERAL MONTHS OF SEVERE MIGRAINES AND DIZZINESS WHICH CAUSED ME TO BE OUT OF WORK AND LOSS OF WAGES. MY HUSBAND ALSO DROVE THE CAR FOR A WEEK AND BEGAN TO EXPERIENCE HEADACHES. THIS WAS AFTER THEY CHANGED THE EVAP HOSE LINE EVEN THOUGH I NEVER SMELLED GAS. I HAVEN'T BEEN ABLE TO DRIVE IT SINCE DECEMBER 2019 AND AM FORCED TO KEEP PAYING FOR IT WHILE THE LEMON LAW SUIT PROCESS GOES ON. THANKS TO COVID, THIS HAS BEEN GOING ON FOR ALMOST A YEAR NOW WITH NO END IN SIGHT. INFINITI WAS MADE AWARE OF THE CO2 ISSUES IN AUGUST 2020 AND ONLY NOW IN FEBRUARY 2021 IS WHEN THEY HAVE ASKED TO BRING IN THE CAR TO ATTEMPT TO FIX THE ISSUE. I ALSO EXPERIENCED ISSUES WITH THE CAR SUDDENLY BREAKING WHILE DRIVING ON THE HIGHWAY AND NO CARS IN FRONT OR NEAR ME,  AND CAMERAS TURNING ON FOR NO REASON. THIS WAS MY 6TH NISSAN INFINITI SINCE 2004, AND I WILL NEVER DO BUSINESS WITH THEM AGAIN.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11378587,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2020","dateComplaintFiled":"12/08/2020","vin":"3PCAJ5M38KF","components":"FORWARD COLLISION AVOIDANCE","summary":"WHILE DRIVING DOWN A FOUR LANE HIGHWAY AT 50 MPH.  THE CAR SUDDENLY APPLIES EMERGENCY BRAKING WHEN NOTHING WAS IN FRONT OF THE CAR.  IF ANOTHER CAR IS BEHIND THIS VEHICLE AND THIS HAPPENS, THERE WILL BE A MAJOR ACCIDENT.  THIS HAS HAPPENED ON 3 OCCASIONS TOTAL.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11374585,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2020","dateComplaintFiled":"11/13/2020","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2019 INFINITI QX50. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THERE WAS A LOUD, ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. SOON AFTER THE POPPING SOUND WAS HEARD, A BRIGHT FLASHED FROM THE INSTRUMENT PANEL. THE INSTRUMENT PANEL WENT BLANK HAD GONE BLANK WITH A BLUE STREAK ACROSS THE SCREEN. THE CONTACT STATED THAT THE VEHICLE STARTED TO DECELERATE INDEPENDENTLY. THERE WAS ALSO AN ABNORMAL ODOR INSIDE OF THE VEHICLE. THE CONTACT ATTEMPTED TO OPEN THE SUN ROOF HOWEVER, THE SUN ROOF FAILED TO OPERATE AS NEEDED. THE VEHICLE WAS DRIVEN TO CLEAR LAKE INFINITI (14705 GULF FWY, HOUSTON, TX 77034) WHERE AFTER TWO WEEKS, THE MECHANIC WAS STILL UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A BUY BACK WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11341687,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2020","dateComplaintFiled":"07/27/2020","vin":"","components":"SERVICE BRAKES","summary":"TL* THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING SHE REAR-ENDED A 2019 INFINITI QX50, WHICH ABRUPTLY STOPPED DUE TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY IN HER DAUGHTER'S VEHICLE. THE DRIVER DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED BUT NOT TOTALED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER AND THE DEALER WERE NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11338265,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2020","dateComplaintFiled":"07/08/2020","vin":"3PCAJ5M39KF","components":"POWER TRAIN","summary":"THE CAR DOES NOT SHIFT TO NEUTRAL WITHOUT A GREAT DEAL OF DIFFICULTY. COULD NOT GET THE CAR INTO NEUTRAL WHILE GOING INTO A CARWASH.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11337619,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2020","dateComplaintFiled":"07/06/2020","vin":"3PCAJ5M11KF","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"DATING BACK TO NOVEMBER 2019, MY VEHICLE'S AUTOMATIC EMERGENCY BRAKING HAVE ENGAGED 3 TIMES WITHOUT REASONABLE CAUSE AT SPEEDS THAT VARY FROM 40-70 MPH. THE FIRST TWO INCIDENTS WERE ON NORMAL CITY ROADS GOING APPROXIMATELY 40-45 MPH. THE LAST INCIDENT (JUNE 2020) HAPPENED WHILE DRIVING ON A HIGHWAY, WITH NO TRAFFIC AROUND, GOING ~70 MPH AND MY VEHICLE ALMOST CAME TO A COMPLETE STOP. THE FIRST TIME I TOOK THE VEHICLE INTO THE DEALERSHIP, THEY RESET THE SYSTEM. THE MOST RECENT TIME THEY SAID THE INCIDENT HAPPENED TWICE TO TECHNICIAN AND THEIR ASSUMPTION WAS THE VEHICLE WAS NOT CLEAN ENOUGH. I FOLLOWED UP WITH INFINITI CONSUMER AFFAIRS AND THEY TOLD ME THESE INCIDENTS HAVE HAPPENED IN OTHER VEHICLES BUT DO NOT THINK THE SITUATIONS ARE RELATED. WITH THE INCIDENT NOW HAPPENING A TOTAL OF 5 TIMES (AND WHEN THE VEHICLE WAS CLEAN), I DO NOT FEEL SAFE IN THE VEHICLE AND BELIEVE THERE IS AN UNDERLYING ISSUE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11330578,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2020","dateComplaintFiled":"06/24/2020","vin":"3PCAJ5M16KF","components":"POWER TRAIN,ENGINE","summary":"CAR WOULD NOT DRIVE UPON PRESSURE OF THE GAS PEDAL PLACING DRIVER IN IMMEDIATE DANGER. DRIVER PULLED OVER MULTIPLE TIMES, SHIFTED CAR INTO PARK AND TURNED CAR OFF, PROCEEDED TO ATTEMPT TO DRIVE AGAIN. AFTER FOURTH TIME, THE TRANSMISSION/ENGINE RESPONDED. THIS CAR WAS RETURNED TO AUTONATION INFINITI OF TUSTIN TWO DAYS AFTER PURCHASE, THE DEALERSHIP INFORMED THEY WOULD PLACE THE CAR BACK ON THE LOT WITHOUT INSPECTION, THIS CAUSES GREAT CONCERN FOR THE SAFETY OF ANY FUTURE DRIVERS OF THE CAR.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11330183,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2020","dateComplaintFiled":"06/22/2020","vin":"3PCAJ5M17KF","components":"UNKNOWN OR OTHER","summary":"TWO SEPARATE INCIDENTS OF VEHICLE PERFORMING PREEMPTIVE BRAKING WITH NO OTHER VEHICLES OR OBJECTS PRESENT WHILE THE VEHICLE WAS IN MOTION. THE FIRST INCIDENT OCCURRED WHILE TRAVELING AT SPEEDS APPROXIMATELY BETWEEN 45-50 MPH THROUGH A FOUR-WAY INTERSECTION; NO VEHICLES WERE PRESENT. THE SECOND INCIDENT OCCURRED WHILE DRIVING AT A SPEED THAT WAS APPROXIMATELY BETWEEN 30-45 MPH APPROACHING AN INTERSECTION. PROBABLE CAUSE: FRONT CRASH PREVENTION, FORWARD EMERGENCY BRAKING WITH PEDESTRIAN DETECTION, PREDICTIVE FORWARD COLLISION WARNING. THE VEHICLE WAS CHECKED IN FOR SERVICE AND AFTER A SEVEN DAY PERIOD, NO FAULTS WERE FOUND. THE DEALERSHIP COULD NOT REPLICATE THE CONDITION STATED ABOVE.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11328824,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2020","dateComplaintFiled":"06/15/2020","vin":"3PCAJ5M3XKF","components":"SERVICE BRAKES","summary":"DEAR NHTSA,  MY AUTOMATIC EMERGENCY BRAKING SYSTEM WARNED AND AUTOBRAKED MY VEHICLE DURING MY NORMAL DRIVING WITHOUT ANY SIGNS OF EMERGENCY - NO CARS ARE IN FRONT OF ME ALONG THE WHOLE STREET. LUCKILY, NO ONE WAS HURT. MY WEBCAM CAUGHT IT. IF POSSIBLE, PLEASE PUT ATTENTION TO THIS CASE AS ALL THE OWNERS ARE IN DANGER. IT SEEMS THAT I CANNOT UPLOAD VIDEOS BUT I WILL BE VERY HAPPY TO PROVIDE IT AS AN EVIDENCE.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11323350,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/28/2020","dateComplaintFiled":"05/05/2020","vin":"3PCAJ5M38KF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE","summary":"WHILE DRIVING, THE VEHICLE WILL DECLINE IN ACCELERATION AND YOU CAN NOT INCREASE ACCELERATION. WHEN TURNING THE VEHICLE OFF, THE CAR WILL PROCEED AT A SLOW PACE. INFINITI DEALER TOLD ME THAT I NEEDED TO LET THE CAR WARM UP FOR 30 MINUTES. THE ENGINE MAKES NOISE AS IF THE VEHICLE IS IN NEUTRAL.  AT TIMES, ONCE TAKING YOUR FOOT OFF THE BRAKE PEDAL TO SWITCH THE GAS, THE CAR WILL TAKE OFF FROM UNDER YOUR FOOT. WHILE DRIVING, THE CAR WILL COME TO A COMPLETE HALT AS IF IT WAS APPROACHING A COLLISION. ALL EMERGENCY INDICATORS WILL GO OFF. THE CAR MUST BE TURNED OFF TO RETURN TO DRIVING. VEHICLE HAS BEEN SERVICED BY INFINITI, WHERE DIAGNOSTICS ARE RAN BUT DOES NOT REGISTER AN ISSUE. LAST SERVICING, THE SERVICE MAN TOLD ME TO JUST CALL CONSUMER AFFAIRS, BUT CONSUMER AFFAIRS ASKED FOR A CLAIM NUMBER WHICH I DID NOT HAVE. ON APRIL 28TH, THE VEHICLE WAS MAKING A LEFT TURN AND FLIPPED UPSIDE DOWN TO THE RIGHT. NOTHING WAS HIT FOR THE CAUSE OF THIS ACCIDENT. ALL AIRBAG DEPLOYED BUT THE STEERING WHEEL AND REAR AIRBAG. STEERING WHEEL WAS LOCKED TO THE LEFT AND COULD NOT BE MOVED. VEHICLE WAS DECLARED TOTALED. DUE TO COVID-19, THE VEHICLE HAS BEEN DRIVEN FOUR TIMES SINCE NY DECLARED A SHELTER-IN.*DT*JB*DT *TR*JB","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11271741,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"10/28/2019","vin":"3PCAJ5M15KF","components":"FUEL/PROPULSION SYSTEM","summary":"MY 2019 INFINITI QX50 FWD HAS BEEN WASTING A LOT OF FUEL COMPARED TO WHAT IS/WAS ADVERTISED ON THE WINDOW STICKER. I LEASED THE VEHICLE EXPECTING THE GAS MILEAGE TO BE SOMEWHERE BETWEEN 24 AND 31 MPG'S, BUT IN REALITY I HAVE BEEN EXPERIENCING 17 - 20 MPG. MAINTENANCE HAS BEEN PERFORMED ON THE VEHICLE AS SUGGESTED BY INFINITI, THE TIRES ARE INFLATED TO THE CORRECT TIRE PRESSURE, BUT I STILL CANNOT GET ANYWHERE NEAR THE ADVERTISED FUEL MILEAGE. THE VEHICLE HAS OVER 10,000 MILES AND I AM EXTREMELY DISAPPOINTED WITH THE FUEL MILEAGE. I WOULD NOT RECOMMEND THIS VEHICLE TO ANYONE UNTIL NISSAN/INFINITI PLACE A MORE REALISTIC FUEL MILEAGE ESTIMATE ON THE WINDOW STICKERS OF THESE VEHICLES.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11258236,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2019","dateComplaintFiled":"09/25/2019","vin":"3PCAJ5M31KF","components":"STEERING","summary":"THIS VEHICLE HAS THE PRO-PILOT ASSIST WHICH KEEPS THE VEHICLE BETWEEN THE LINES CENTERED. IT IS AN AUTO STEER.  WE HAVE HAD NUMEROUS TIMES WHERE THE STEERING WILL GO FROM LINE TO LINE, IT WILL CROSS THE LINE PUT YOU ON SHOULDER, CROSS THE CENTER OR EVEN MOVE YOU INTO ANOTHER LANE WITH TRAFFIC IN IT.     WE HAVE COMPLAINED TO DEALERSHIP, THEY TOOK IT FOR A WEEK SAID THEY FOUND NOTHING WRONG. WITHIN 24 MILES OF GETTING IT BACK IT WAS DOING IT AGAIN. THEY SAID UNLESS THE ENGINE LIGHT IS ON ( FOR ENGINE CODE) THEY WILL DO NOTHING.   THIS IS A FEATURE USED MOSTLY ON HIGHWAY AT HIGHWAY SPEEDS.    THIS ISSUE IS MOST DANGEROUS, AT HIGHWAY SPEEDS IF IT DOES THIS COULD CAUSE A MULTI VEHICLE COLLISION RESULTING IN SERIOUS INJURIES OR DEATH.   I CANNOT PINPOINT CERTAIN DATES AS IT HAS HAPPENED ENOUGH WHERE MY WIFE WILL NOT USE IT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11243581,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2019","dateComplaintFiled":"08/13/2019","vin":"3PCAJ5M1XKF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"STOPPED AT NIGHT, AT A RED LEFT TURN LIGHT, 3 LANE ROADWAY. NO ONE ON ROAD IN FRONT, PASSING ME, OR COMING IN OPPOSITE DIRECTION. BACKUP CAMERA CAME ON, THE PICTURE OF THE VEHICLE APPEARED ON THE SCREEN, ALL WARNING SIGNALS CAME ON FOR AN IMMINENT HEAD-ON, SIDE-FRONT PASSENGER CRASH WAS ABOUT TO OCCUR. THESE WARNINGS FLASHED, THEN SCREEN TOTALLY BLACK. CAR WAS RUNNING, IN DRIVE, FOOT ON BRAKE WAITING FOR GREEN. NO TRAFFIC ON HIGHWAY DUE TO HOUR AND LOCATION. THE SCREEN THEN FLASHED BACK ON, SAME REPEAT WARNINGS, BLACK SCREEN. COULD NOT GET SCREENSHOT, PHONE IN PURSE. LIGHT TURNED GREEN, TURNED LEFT ACROSS 2 MORE LANES, INTO DESTINATION PARKING LOT. SCREEN CAME BACK ON, STAYED 'NORMAL' REST OF DAYTIME DRIVING, UNTIL 2 DAYS LATER DAYTIME DRIVING ON 4 LANE HIGHWAY, THE IMMINENT WARNING SYSTEM DID NOT COME ON WHEN A VEHICLE IN FRONT HIT BRAKES, 60 MPH TRAFFIC. I WAS DISTRACTED BY A CELL PHONE 'PING', LOOKED DOWN, THEN BACK UP TO SEE THE BRAKE LIGHTS, WAS ABE TO STOP IN TIME. CALLED THE SALESPERSON WHERE PURCHASED, AFTER THE FIRST INCIDENT, ON HER RECOMMENDATION, THEN SERVICE # AT CERTIFIED DEALER WHERE I WAS CURRENTLY LOCATED, 4 + HRS AWAY FROM DEALERSHIP  WHERE PURCHASED. WAS TOLD BY THIS SERVICE CENTER REP, 'NEVER HEARD OF THIS ONE, BUT WE CAN GET YOU IN ON AUG 19TH. (IT WAS AUG 10TH AT TIME OF MY CALL), IF IT HAPPENS AGAIN, GET IT TOWED EITHER HERE,  OR DEALERSHIP WHERE PURCHASED.'  AFTER THE NEAR REAR-END CRASH, WITH NO ALERT ACTIVATED, MY DECISION TO RETURN VEHICLE VIA NOTICE TO DEALERSHIP SALES MANAGER WAS MADE. DEALERSHIP SALES MANAGER NEVER RESPONDED TO MY EMAIL STATING I WAS CANCELLING PURCHASE OF HIS VEHICLE. 2 SALESPEOPLE WERE SENT TO DRIVE IT BACK, DESPITE THE RECOMMENDATION OF THAT OUT OF TOWN SERVICE REP. TO TOW IT IF 'ANOTHER INCIDENT'.  CONCERNED MORE INCIDENTS MAY OCCUR WITH THIS VEHICLE, THAT IT WILL BE WASHED, WAXED, RETURNED FOR SALE TO ANOTHER DRIVER.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11241957,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2019","dateComplaintFiled":"08/06/2019","vin":"3PCAJ5M32KF","components":"SERVICE BRAKES","summary":"THIS IS NOW THE 2ND TIME THIS HAPPENED!! THE CAR SLAMS ON THE BRAKES AS IF SOMEONE IS RIGHT IN FRONT OF THE CAR RANDOMLY. I WAS DRIVING AROUND 40MPH AND NO ONE WAS IN FRONT OR NEXT TO ME, THE CAR RANDOMLY SLAMS ON THE BREAKS AND IT TAKES A FEW SECONDS FOR THE CAR TO RELEASE THE BREAKS AND ALLOWS YOU TO START MOVING AGAIN.THE SENSORS GO OFF AS IF YOU ARE TOO CLOSE, WHEN NO CARS ARE EVEN IN SIGHT. VERY DANGEROUS!!!!! THIS WILL BE KILLING PEOPLE, NEEDS A RECALL ASAP! MANY PEOPLE HAVE THE SAME COMPLAINTS ONLINE AND INFINITI DOES NOTHING TO HELP","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11230512,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2019","dateComplaintFiled":"07/09/2019","vin":"3PCAJ5M10KF","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"MY WIFE OPENED THE REAR LIFTGATE USING THE OUTSIDE ELECTRONIC DOOR SWITCH ON THE LIFTGATE.  THE LIFTGATE ELECTRICALLY FULLY OPENED.  MY WIFE STARTED TO LOAD ITEMS INTO THE REAR OF THE SUV.  THE DOOR ELECTRICALLY CLOSED ON ITS OWN.  THE DOOR STRUCK THE BACK OF MY WIFE'S HEAD BEFORE SHE COULD GET OUT OF THE WAY.  THE DOOR DID NOT STOP OR OPEN AUTOMATICALLY, OR DETECT AN OBJECT IN ITS PATH.  SHE TRIED TO REOPEN THE LIFTGATE USING THE SWITCH, AND IT RAISED ABOUT 5 INCHES AND THEN IMMEDIATELY SHUT.    SHE BROUGHT THE VEHICLE HOME AND TOLD ME WHAT HAPPENED.  I OPENED THE REAR LIFTGATE USING THE EXTERIOR SWITCH AS SHE HAD.  THE GATE FULLY OPENED ELECTRICALLY AND WITHOUT STOPPING IT IMMEDIATELY CLOSED.  I TRIED TO OPEN THE LIFTGATE AGAIN AND IT LIFTED ABOUT 5 INCHES AND IMMEDIATELY CLOSED.    SHE DROVE THE CAR TO THE DEALER AND SHOWED THE INFINITI OF CORAL GABLES SERVICE DEPARTMENT.  THEY REPEATED THE ACTIONS, THE DOOR OPENED AND IMMEDIATELY CLOSED BY ITSELF.    I CONTACTED INFINITI CUSTOMER SERVICE AND THEY OPENED INCIDENT 36294200.  THEY GAVE HER A LOANER CAR AND HAVE REQUESTED THE DEALER NOT REPAIR THE CAR UNTIL A SPECIALIST ARRIVES.    THE CAR WAS PARKED AND NOT RUNNING ON ALL THREE OCCASIONS.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11196438,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2019","dateComplaintFiled":"04/15/2019","vin":"3PCAJ5M16KF","components":"STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"VEHICLE MALFUNCTIONS RANDOMLY WHILE DRIVING OR AT A STOP LIGHT AND ALL OF THE DRIVER ASSIST/SAFETY ASSIST FUNCTIONS SHOW ERROR MESSAGES. IT ALSO HAPPENS WHILE ON THE HIGHWAY. I DON'T KNOW IF THE CAR WILL STOP ON THE HIGHWAY.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11196440,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2019","dateComplaintFiled":"04/15/2019","vin":"3PCAJ5M16KF","components":"ENGINE","summary":"AT STOP LIGHTS THE CAR WILL IDLE ROUGHLY LIKE IT WILL STALL THEN IT WILL ALSO JUMP FORWARD.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11191934,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2019","dateComplaintFiled":"03/27/2019","vin":"3PCAJ5M13KF","components":"FUEL/PROPULSION SYSTEM","summary":"STRONG GAS SMELL IN GARAGE. CAR HAD BEEN PARKED INSIDE GARAGE FOR AT LEAST 5 HOURS. THE SMELL WAS SO STRONG THAT THE GARAGE DOOR HAD TO BE OPENED FOR CIRCULATION. DID NOT SEE ANY ACTUAL FLUID ON FLOOR OF GARAGE OR NEAR FUEL/GAS CAP AREA. NOT A REGULAR OCCURRENCE, BUT EXTREMELY CONCERNING.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11184158,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2019","dateComplaintFiled":"03/04/2019","vin":"3PCAJ5M31KF","components":"POWER TRAIN","summary":"WHEN DRIVING THE CAR OR WHEN THE CAR IS NOT MOVING EX: WAITING AT AN INTERSECTION THE CAR HAS GONE FROM THE DRIVE MODE TO NEUTRAL FOR NO APPARENT REASON..THIS HAS HAPPENED ON 3 DIFFERENT OCCASIONS MOST RECENTLY ON 3/2/19..I WANT TO CHECK TO SEE IF OTHERS WITH SAME VEHICLE ARE HAVING THE SAME PROBLEM. WENT TO PULL OUT IN ONCOMING TRAFFIC AND WAS UNABLE TO DO SO BECAUSE THE CAR WENT INTO NEUTRAL WITHOUT MY KNOWLEDGE..","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11183790,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2018","dateComplaintFiled":"03/03/2019","vin":"3PCAJ5M11KF","components":"FUEL/PROPULSION SYSTEM","summary":"AFTER TURNING OFF THE ENGINE OF MY QX50 INFINITI 2019  WHEN ENTERING MY GARAGE, A VERY STRONG GAS ODOR EXISTS FOR MANY HOURS AFTERWARDS  THE CAR HAS BEEN BROUGHT BACK SEVERAL TIMES FOR THE PROBLEM AND INFINITI HAS TRIED DIFFERENT PARTS AFTER REPLICATING THE PROBLEM IN THEIR DEALERSHIP  HOWEVER, THERE DOES NOT SEEM TO BE A FIX.  WHAT DOES A CONSUMER DO ABOUT THIS.IT HAS BEEN IN SERVICE CENTER AT GRUBBS INFINITI FOR APPROXIMATELY 50 DAYS SINCE THE PURCHASE OF THIS CAR IN NOVEMBER, 2018. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE, SINCE I HAVE AN OPEN PILOT EXISTING ON MY HOT WATER HEATER IN THE VERY SAME GARAGE WHERE I PARK THE CAR.  PRESENTLY IN THE SHOP AGAIN.HAVE BEEN TOLD THERE ARE OTHER CARS OF THIS MODEL WITH THE SAME COMPLAINT. WAS EVEN GIVEN A LOANER OF THE SAME MODEL WITH THE SAME GAS ODOR. HAVE ANOTHER LOANER, QX60 MODEL WITHOUT THE PROBLEM.  I BELIEVE THIS CAR(MODEL) NEEDS A RECALL.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11142301,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2018","dateComplaintFiled":"10/23/2018","vin":"3PCAJ5M33KF","components":"ENGINE","summary":"VEHICLE  2019 INFINITI QX50 PURE 4DR SUV AWD (2.0L 4CYL TURBO CVT)  REVIEW  WE HAVE THIS CAR ABOUT 3 MONTHS NOW. HAVE APPROXIMATELY 3500 MILES ON IT. WE EXPERIENCING A HUG DEFECT ON THIS CAR. IN OCTOBER, I DROVE THE INFINITY TO THE GYM IN THE MORNING 5:20AM. IT WAS LESS THAN 1 MILES AWAY, PARKED THE CAR OUTSIDE ABOUT 70 MINUTES. WENT HOME, PARKED THE CAR IN THE GARAGE 2 HOURS. WHEN I GOT IN THE CAR AND STARTED, THE FAN CAME ON. IT WAS SO LOUD THAT WE CAN HEAR IT INSIDE THE CAR WITH ALL WINDOWS UP. IT WAS ON OVER 40 MINUTES FROM MY HOUSE TO WORK. GOT TO WORK, SHUT OFF THE ENGINE, RESTARTED THE CAR, THE FAN IMMEDIATELY CAME BACK ON. THIS HAPPENED 4 TIMES NOW. WE DO BELIEVE SOMETHING IS NOT RIGHT. TOOK IT BACK TO THE DEALER, THEY CANNOT FIX IT, SAID IT IS PER DESIGN, NOT A DEFECT. BOUGHT THIS AS A LUXURY CAR, NOT LUXURY AT ALL. NOW, I AM WORRYING ABOUT THE SAFETY OF MYSELF AND MY PASSENGERS. NOT SURE WHEN OR IF THE ENGINEER IS GOING TO DIE ON THE HIGHWAY. IF ANYONE HAS THE SAME PROBLEM PLEASE REPORT IT. WE ARE AT A LOSS REGARDING WHAT TO DO NEXT. WOULD NOT RECOMMEND TO BUY, THERE IS STILL A LOT OF PROBLEMS ON THIS VEHICLE TO WORK OUT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11139651,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2018","dateComplaintFiled":"10/11/2018","vin":"3PCAJ5M3XKF","components":"STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"THE FORWARD EMERGENCY BREAKING(FEB) WITH PEDESTRIAN DETECTION AND PREDICTIVE FORWARD COLLISION WARNING(PFCW) DID NOT ACTIVATE WHEN I WAS STARTING UP FROM A 4 WAY STOP SIGN INTERSECTION ON A CITY STREET.  MY 2019 QX50 WAS IN MOTION WHEN IT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER  DOOR AND WHEEL WELL.  AIRBAGS DID NOT DEPLOY AS THE QX50 WAS , I ESTIMATE, TRAVELING <15 MPH.  DAMAGE TO THE 2019 QX50 WAS APPRX $9K.  I WILL SHARE AUTO BODY ITEMIZED REPAIR PARTS ONCE THE QX50 IS RETURNED TO ME.  DUE TO THE QX50 BEING A 2019 NOT ALL PARTS ARE AVAILABLE IN THE INFINITI INVENTORY. REPAIR SHOP WORKING W/INFINITI DEALERSHIP TO WORK ON A SOLUTION.  THE 2019 QX50 WAS MOVING SO SLOW THAT THERE WAS NO DAMAGE TO THE SUSPENSION AS A WHEEL ALIGNMENT IS NOT NECESSARY.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11118825,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2018","dateComplaintFiled":"08/09/2018","vin":"3PCAJ5M15KF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"BACKUP CAMERA AND NAV SCREEN WENT BLANK. COULDN'T USE THE BACKUP CAMERA BACKING UP IN GARAGE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11099605,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"06/04/2018","vin":"3PCAJ5M39KF","components":"UNKNOWN OR OTHER","summary":"CAR CAN SHIFT INTO NEUTRAL MERELY BY RESTING HAND ON SHIFT LEVER WHILE SITTING OR MOVING","products":[{"type":"Vehicle","productYear":"2019","productMake":"INFINITI","productModel":"QX50","manufacturer":"Nissan North America, Inc."}]}]}