{"count":4,"message":"Results returned successfully","results":[{"odiNumber":11750246,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2026","dateComplaintFiled":"07/14/2026","vin":"SADF12FX7L1","components":"POWER TRAIN,ENGINE","summary":"I WAS DRIVING THE CAR AND THERE WERE NO INDICATIONS OF AN ISSUE.  THEN THE CHECK ENGINE LIGHT CAM ON AND IMMEDIATELY STARTED TO FLASH AND BEFORE i COULD GET TO THE SIDE OF THE ROAD THE ENGINE JUST SHUT OFF.","products":[{"type":"Vehicle","productYear":"2020","productMake":"JAGUAR","productModel":"E-PACE","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11692918,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2023","dateComplaintFiled":"10/12/2025","vin":"SADFK2FX5L1","components":"UNKNOWN OR OTHER,ENGINE","summary":"Vehicle Information 2020 Jaguar E-PACE VIN: [XXX]  Approx. mileage: 84,000  Component Affected: Powertrain / Cooling System / Engine  Complaint Description:  My 2020 Jaguar E-PACE began showing coolant-related warnings and mechanical issues around 60,000 miles. Despite professional servicing, the vehicle experienced a catastrophic failure at 84,000 miles. The vehicle is now completely inoperable and parked dead in my garage.  Jaguar Land Rover provided contradictory instructions: they advised I visit a JLR retailer, but later questioned me for adding oil at a certified shop. Most concerning is that Ms. Jeane Meyer, Executive Liaison at JLR, closed the case without even offering an inspection or diagnostic. She told me I was \u201con my own\u201d with the issue, showing complete disregard for customer safety or support.  This is a major mechanical failure in a vehicle under 5 years old, and I believe it indicates a manufacturer defect. I am requesting NHTSA to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"JAGUAR","productModel":"E-PACE","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11682467,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2025","dateComplaintFiled":"08/22/2025","vin":"SADFK2FX5L1","components":"ENGINE","summary":"I own a 2020 Jaguar E-PACE (VIN: [XXXX]). At around 84,000 miles, the vehicle experienced a complete transmission failure that requires over $20,000 in repairs. This failure occurred despite multiple prior visits to the dealership for coolant-related warnings and repairs. The vehicle is less than 5 years old. I believe this may be a manufacturing defect affecting the powertrain or cooling system. The failure poses serious safety concerns, especially considering the sudden loss of power on the road. I request an investigation into this issue. \u2022VIN: [XXX]  \u2022Mileage: ~84,000 \u2022Dealer/City: Jaguar North Miami \u2013 2300 NE 151st St, North Miami, FL 33181 Key history (summary): \u2022Coolant warnings logged five times: [XXX] [XXX] (linked to water-pump leak/repair); [XXX]; [XXX]; [XXX]. \u2022Documented repair: Water-pump replacement on 06/17/2022. *Please escalate this matter*:  I cannot justify absorbing a $20,000 repair for what is clearly a manufacturer defect on a five-year-old Jaguar, and I don\u2019t want this issue to end my relationship with the brand. A prompt intervention would go a long way in restoring my trust. Thank you for your time and leadership. I\u2019m available anytime at the number below. Sincerely, [XXX]  \u2013 Florida, USA [XXX]  \u00b7 [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"JAGUAR","productModel":"E-PACE","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11558650,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2020","dateComplaintFiled":"12/05/2023","vin":"SADFT2GX2L1","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"The engine coolant light is on consistently. I had to start taking pictures.  I was told by a service advisor that a recall was just done on the E-Pace. Yet I have never received any documentation at all. This issue has been going on since 2020.  The car cabin has filled with fumes, several times while driving. I had to start taking pictures., because AutoNation Jagur/Land Rover Southbay declined to give me documentation for all of the times I came in for a TOPOFF. I could not download all of the repair orders, and manufacturer correspondence. Thank you for looking into this matter.","products":[{"type":"Vehicle","productYear":"2020","productMake":"JAGUAR","productModel":"E-PACE","manufacturer":"Jaguar Land Rover North America, LLC"}]}]}