{"count":100,"message":"Results returned successfully","results":[{"odiNumber":11752750,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2026","dateComplaintFiled":"07/24/2026","vin":"5XXG64J28PG","components":"FUEL/PROPULSION SYSTEM","summary":"I brought my 2023 Kia K5 to Citrus Kia in Ontario, California on 2/20/2026 for two safety recalls, including Recall SC356 involving a defective fuel check valve that can cause the fuel tank to expand, melt, and potentially catch fire. When I picked up my vehicle on XXX, I was given a repair invoice stating that both recalls had been completed.  Four months later, I received another recall notice by mail for SC356. After contacting Kia corporate, they confirmed that Citrus Kia had never completed the recall, despite providing me with paperwork stating that it had been done. I made multiple attempts to contact the dealership for an explanation but my calls were never returned. Kia corporate also had difficulty reaching the dealership. They ultimately confirmed with Citrus Kia that the recall had NOT been performed and instructed me to have it completed at another dealership.  This was not a minor paperwork error. Citrus Kia falsely represented that a serious safety recall involving a potential fire hazard had been completed when it had not. I have the dealership's own repair invoice documenting that they claimed the work was finished. I also have a voicemail recording from Kia corporate stating they were told by Citrus Kia that the recall was actually not completed.  What is most alarming is that Kia corporate never asked the dealership why they provided an invoice stating the safety recall was completed when it had not.  Attachments: page 3 of invoice from 2/23/2026 shows Recall SC356 as completed; 2 screenshots from NHTSA and [XXX] on 7/23/2026 shows Recall SC356 as not completed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11752175,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2026","dateComplaintFiled":"07/22/2026","vin":"5XXG64J27PG","components":"SEATS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"7/20/26 My 17 year old daughter was on the way to work and heard a loud noise like an explosion in her car.  She, new to driving, scared and in a panic just assumed this was a blowout on a tire and pulled over to check the tires.  All tires were clear so she proceeded to work cautiously, on her way home she noticed her check engine light had come on and noticed there was some road noise coming from the back. She then called me, note this is the first I heard of the situation.  While on the phone with her I pulled up the CarFax to check when it had last been maintenanced, while doing that I saw for the first time TWO RECALLS on this car we had just purchased 3 months ago!  By this time she was home and I instructed her to get out of the car while I Immediately called our local Kia dealership to schedule an appt to have the two recalls fixed (7/20/26 at 4:38pm).  I gave the make and model to the service department and they informed me they couldn\u2019t see me till Wed July 29th,at 8:00 am.  When my husband and I further assessed the car after we got home we found that an explosion had occurred around her fuel tank, which was full at the time of the incident!  The fuel tank expanded enough to completely rupture and detach her entire backseat!  This incident was due to a recall replacing a valve on the fuel tank that was not conducted on the car from prior owners nor communication to the new owners (ME) upon my purchase of the vehicle.  This could have been catastrophic to my daughter and anyone else in the vehicle had she kept driving the car and could have very easily been engulfed with flames and loss of life especially with a full tank of gas.  The car has been towed to the local Kia dealership and leaked gas all in our driveway as it sat there.  We are still awaiting response from Kia on our case it has been over 48 hours now and we have received no communication from them.  KIA NEEDS TO DEEM THIS RECALL AS POSSIBLY FATAL AND ACT IMMEDIATELY TO SAVE LIVES!","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11752242,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2026","dateComplaintFiled":"07/22/2026","vin":"5XXG64J23PG","components":"ENGINE,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"I am filing this complaint regarding Kia America\u2019s handling of a safety recall and repurchase of my 2023 Kia K5 GT-Line (VIN: [XXX]. I purchased this vehicle used on XXX, and financed it through Capital One. After taking my vehicle to an authorized Kia dealership for the fuel tank valve safety recall, I was informed that my vehicle was unsafe to drive and could not be repaired. The dealership advised me that Kia would be repurchasing the vehicle. Kia has offered to buy back the vehicle, but the settlement being offered does not appear fair under the circumstances. Although Kia has determined that my vehicle is unsafe and unrepairable due to a manufacturer safety defect, I have only been provided with 15 days of rental vehicle coverage while Kia\u2019s own repurchase letter states that the process may take 60 to 90 days to complete. This could leave me without transportation through no fault of my own. Additionally, Kia has refused to reimburse my $4,000 down payment or provide any additional compensation related to the loss of use of my vehicle. Their offer also includes a substantial mileage deduction under certain options, despite the fact that this repurchase is the result of a manufacturer safety defect rather than a voluntary sale or trade-in. I requested written clarification regarding my settlement options, rental coverage, loan payoff, and reimbursement of my expenses. Rather than answering my questions, Kia responded only that the offer was \u201cfirm\u201d and compliant with Florida law, without addressing the specific concerns I raised. I am requesting that this matter be reviewed to determine whether Kia is handling this safety recall and repurchase fairly and whether consumers whose vehicles are deemed unsafe and unrepairable should receive adequate transportation assistance and fair compensation while waiting for the manufacturer to complete the repurchase process. I respectfully request assistance in reviewing Kia America\u2019s handling this case.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11749430,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2026","dateComplaintFiled":"07/09/2026","vin":"5XXG34J20PG","components":"SERVICE BRAKES","summary":"I am writing to formally file a complaint regarding my 2023 Kia K5 and the unacceptable experience I have had following a dangerous brake system failure. On Wednesday June 24th, while driving on Route 22 in New Jersey, my vehicle's brakes suddenly became extremely hard, making it incredibly difficult to stop. There were no lights on indicating an issue, neither any concerning sounds prior to this incident. I came dangerously close to being involved in an accident and was left extremely shaken. The situation was serious enough that my father had to come retrieve both me and my vehicle because I no longer felt safe driving it. I brought my vehicle to the Kia dealership on Friday, where I was informed that the repair would cost over $1,000. I find this extremely concerning given that Kia has previously recalled brake system components on other models for similar issues. While I understand my vehicle may not currently be included in that recall, a brake system failure on a 2023 vehicle is unacceptable and raises serious concerns about safety and product reliability.  To make matters worse, I never even received a phone call from the service department to explain what was wrong with my vehicle or discuss the recommended repairs. Instead, I received nothing more than a text message with a link to a video. The first words I heard were, \"Your brakes are really bad.\" For a customer who had just experienced a frightening brake failure that nearly resulted in an accident, I expected the courtesy of a direct phone call to explain the diagnosis, answer my questions, and discuss my options. Receiving only a video link felt impersonal and dismissive given the seriousness of the situation. After repeated back and forth with Kia corporate over the span of two weeks they determined that the repairs are on me, and I was offered nothing, even though this issue was of no fault of my own.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11746788,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2026","dateComplaintFiled":"06/26/2026","vin":"5XXG14J23PG","components":"STRUCTURE","summary":"The contact owns a 2023 Kia K5. The contact stated that the front splash guard had detached from the vehicle following a night of driving in the rain. The contact stated that the failure had occurred without impact. Upon inspection, the dealer informed the contact that the repair would not be covered under warranty and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was provided with a case number. The failure mileage was 54,269.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11741426,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2026","dateComplaintFiled":"06/01/2026","vin":"5XXG64J22PG","components":"FUEL/PROPULSION SYSTEM","summary":"I DROPPED OFF MY CAR AT THE COVINA KIA DEALERSHIP EXPLAINING THE RECALL AND THE ISSUES I NOTICE SUCH AS A BULGE IN THE VERTICAL PORTION OF THE SEAT NEAR WHERE THE CALVES TOUCH. THE SEAT ALSO FEELS DIFFERENT FROM THE OTHER SIDE OF THE CAR. THEY SAID THERE IS A 3 BUSINESS DAY WAIT TO EVEN BE DIAGNOSED AND DID NOT ALLOW A RENTAL CAR. I HAD TO FIGURE OUT TRANSPORTATION. I HAVE NOT RECEIVED AN UPDATE ON THE STATUS VIA THE LINK OR FROM THE SERVICE DEPARTMENT AND IT IS THE END OF DAY 2. I TRIED CALLING BUT THERE IS AN AI MENU THAT I CANNOT GET PAST. I GOT NOTIFICATIONS TODAY FROM THE KIA APP THAT MY DOORS WERE UNLOCKED MULTIPLE TIMES OVER THE SPAN OF 30 MINUTES AND LEFT UNLOCKED AFTER THAT. I DONT SEE AN UPDATE ON THE SERVICE REPORT LINK AND I RECEIVED NO CALL. THE RECALL HAS ALSO BEEN WIPED FROM MY VIN WITH NO UPDATE.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11738856,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2026","dateComplaintFiled":"05/19/2026","vin":"5xxg64j24pg","components":"SEATS,FUEL/PROPULSION SYSTEM","summary":"Shortly after refueling, I experienced a serious and sudden vehicle safety-related malfunction involving suspected fuel tank expansion. The event coincided with abnormal fuel behavior and an unexpected structural issue in the rear cabin area, where the rear seat assembly displaced upward without any passenger interaction or impact.  The vehicle was inspected at Kia Archer, where I was informed it was unsafe to operate and required escalation to Kia corporate for review. I was advised the issue may involve a fuel system defect consistent with tank expansion potentially affecting surrounding structural or mounting components.  Since that inspection, I have made repeated attempts to obtain clarification, safety guidance, and a technical explanation of the failure. These requests have not been meaningfully addressed. Communication from Kia corporate has been limited, delayed, or non-responsive.  Instead of receiving a clear diagnostic explanation, repair plan, or safety directive, I was provided a buyback offer without supporting technical documentation, including no defect analysis, no engineering explanation, and no clear justification of valuation. I have also been presented with time-sensitive pressure to sign the buyback agreement despite the absence of disclosed safety findings or complete information regarding the defect.  At this time:  * The vehicle has been deemed unsafe by a dealership technician * A suspected fuel system defect involving tank expansion has been identified but not explained or resolved * There is concern of associated structural or mounting stress affecting interior components * Manufacturer communication has been insufficient and non-responsive following escalation * A buyback has been offered without transparent technical findings or defect disclosure * There is perceived pressure to accept terms without adequate time or information  This was a huge safety risk to myself and any passengers I\u2019ve had in my vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11738894,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2026","dateComplaintFiled":"05/19/2026","vin":"5XXG64J2XPG","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"A recall from Kia a damage check valve and a fuel tank issue. I have called the manufacture Kia company and they have no result, I have called for over a month now and haven\u2019t had my car for a month and an half now, still waiting for a results or a solution for the Kia K5 GT Line. I have called my case manager as well, every time I call it goes straight to voicemail. I am looking to contact anyone from higher up to help me find a solution for my car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11737882,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"03/10/2026","dateComplaintFiled":"05/14/2026","vin":"5XXG14J24PG","components":"FUEL/PROPULSION SYSTEM","summary":"I am submitting this complaint regarding a serious safety defect involving my Kia K5 and the subsequent handling of this matter by Kia America. My vehicle was subject to a voluntary recall and was inspected by an authorized Kia dealership. During inspection, I was informed the vehicle has a defective fuel tank system that allowed air intrusion, resulting in abnormal pressure and structural impact to the vehicle. I was further advised by dealership personnel this condition created a risk the vehicle could catch fire or explode while being operated. As a result, the dealership retained possession of my vehicle and deemed it unsafe to drive. I have been without use of my vehicle and Kia has provided a rental car. For approximately eighteen (18) months prior to this discovery, I unknowingly operated this vehicle under these conditions. During that time, my minor child was a regular passenger in the rear seating area of the vehicle. My child has experienced ongoing neurological symptoms, including persistent headaches over a period of several months, which have required medical evaluation. While no definitive cause has yet been determined, the possibility of prolonged exposure to fuel vapors within the vehicle is a serious concern. In addition to the safety risk, I have incurred substantial financial losses, including: Monthly payments totaling approximately $10,170 Down payment $1,000 Maintenence $1,800 Insurance costs totaling approximately $7,500 Despite the severity of the defect and the fact the vehicle cannot be repaired or returned to me, Kia America has only offered resolution options that: Do not fully reimburse my financial losses In some cases require me to pay out-of-pocket to resolve the issue Do not account for the significant safety risks involved Furthermore, Kia America has imposed a deadline for acceptance of these inadequate offers and has stated that if I do not accept, they will: Discontinue providing a rental vehicle Return the unsafe vehicle to me","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11737061,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2026","dateComplaintFiled":"05/11/2026","vin":"5XXG64J27PG","components":"FUEL/PROPULSION SYSTEM","summary":"On April 8th my car was taken to the dealership for repair on a hose. When the dealership did a diagnostic on the vehicle it had 4 safety recalls. And my car had a major recall the fuel pump on my car expanded and it was very dangerous for me and my kids to drive the vehicle per Kia they say it could have blown up. My car can not be released to me and I\u2019m without a vehicle. On the night of April 7th my Kia k5 ran hot without any warning lamps and the thermostat radar in the car did not indicate hot at all!","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11735151,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"05/01/2026","vin":"5xxg64j26pg","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"I am writing to formally report that the manufacturer of my vehicle is refusing to repair a safety issue covered under an active recall.  My vehicle is subject to Manufacturer Recall Number SC356. I brought my vehicle to an authorized dealership for inspection and repair as instructed.However, after evaluating the vehicle, the manufacturer/dealer informed me that the issue cannot be repaired.  I am concerned because this situation leaves me without a proper remedy for a known safety defect. I understand that under federal law, manufacturers are required to provide an effective repair, replacement, or refund for safety recalls.  At this time, I have not received a satisfactory resolution that ensures my safety or complies with recall obligations. I respectfully request that NHTSA review this case and provide guidance or take appropriate action to ensure the manufacturer fulfills its responsibilities.  Nov 17,2025 Manufacturer Recall NumberSC356 NHTSA Recall Number25V794 Recall StatusRecall Incomplete Summary KIA AMERICA, INC. IS RECALLING CERTAIN 2021-2024 K5 VEHICLES. A DAMAGED CHECK VALVE CAN ALLOW AIR TO ENTER THE FUEL TANK, CAUSING IT TO EXPAND AND CONTACT HOT EXHAUST COMPONENTS, MELTING THE TANK.  Safety Risk A MELTED FUEL TANK CAN LEAK, INCREASING THE RISK OF A FIRE.  Remedy DEALERS WILL REPLACE THE CHECK VALVE. THE FUEL TANK WILL BE INSPECTED FOR DAMAGE AND REPLACED AS NECESSARY. ALL REPAIRS WILL BE PERFORMED FREE OF CHARGE. OWNER NOTIFICATION LETTERS ARE MAILED JANUARY 16, 2026. OWNERS MAY CONTACT KIA CUSTOMER SERVICE AT [XXX] . KIA'S NUMBER FORTHIS RECALL IS SC356.  Manufacturer's Notes SC356   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11733011,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2026","dateComplaintFiled":"04/22/2026","vin":"5XXG64J28PG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2023 Kia K5. The contact stated that after fully refueling the vehicle, the fuel gauge incorrectly indicated that the fuel tank was empty. The vehicle was taken to the dealer, where it was diagnosed, and the dealer associated the failure with NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline); and the VIN was included in the recall. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11730217,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"10/12/2025","dateComplaintFiled":"04/09/2026","vin":"5XXG14J24PG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2023 Kia K5. The contact stated that while driving at an undisclosed speed, there was a fuel odor inside the vehicle. Occasionally, the low fuel warning light was illuminated. While attempting to refuel the vehicle, gasoline was not entering the fuel tank as intended. The fuel odor inside the vehicle grew stronger. The failure was persistent. The vehicle was taken to the dealer, where the contact was informed that the failure was severe. The contact was informed that, due to the severity of the failure, the vehicle could not be released to the contact. The contact was informed that the fuel tank had expanded severely and that the expanded fuel tank had shifted the frame of the vehicle. The contact was provided with a loaner vehicle. The contact stated that the contact's [XXX]  son had been complaining about headaches for several months. In addition, the contact stated that the contact's son's normal seating space was the rear seat. The contact's son was receiving continued treatment from a neurologist for the unexplained, consistent headaches. In addition, the contact was being treated by primary care for unexplained headaches and other illnesses. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the request for a buy-back was required. The contact was informed that the vehicle would not be released due to the safety hazard. The failure mileage was approximately 70,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11727242,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2026","dateComplaintFiled":"03/26/2026","vin":"5xxg64j28pg","components":"UNKNOWN OR OTHER","summary":"The vehicle experienced a failure directly related to a manufacturer recall involving fuel tank expansion. The incident occurred while the vehicle was in use during normal operation on a work trip approximately three hours away from home.  This failure presents a serious safety concern due to the involvement of the fuel system, including the risk of fuel leakage, system failure, or potential fire hazard. The condition made the vehicle unsafe to operate and required immediate attention.  The vehicle was taken to a dealership, where it was inspected and the issue was confirmed to be related to the recall. The dealership determined that the vehicle is a total loss and cannot be repaired.  The failure has not been reproduced as the vehicle is no longer operable. The vehicle remains at the dealership and should be available for inspection upon request.  UNKNOWN if warning lights or messages appeared prior to the failure. The issue occurred during normal driving conditions.  The manufacturer has been notified and a case was opened; however, no resolution or response has been provided to date despite multiple attempts to follow up.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11725882,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2026","dateComplaintFiled":"03/20/2026","vin":"5XXG14J28PG","components":"SEATS,FUEL/PROPULSION SYSTEM","summary":"On March 9, 2026, I brought my vehicle to a Kia dealership in Alexandria, Virginia after experiencing a loud thump noise from the rear of the vehicle while stopped at a red light. (3/08/2026)  Immediately following the incident, I smelled gasoline, noticed a significant drop in fuel economy, and heard persistent road noise as if a window were open.  I explained these concerns in detail to the service advisor and specifically stated my belief that the fuel tank may have expanded. I was informed that this was not related to any recall. After approximately two hours, my vehicle was returned to me without resolution. The symptoms persisted, including the smell of gasoline, which poses a clear safety risk.  A few days later, I took my vehicle to a second Kia dealership for further inspection related to Recall SC356. At that time, I was informed that my initial concern was correct\u2014the fuel tank had in fact expanded. I was initially told the repair would take 3\u20134 days due to parts ordering. However, I was subsequently contacted and instructed not to retrieve my vehicle, as Kia is now pursuing a buyback.  While I understand the seriousness of the issue, I am currently without a vehicle, and I have not been provided with a rental or loaner. Given that this issue is tied to a safety-related recall and that my vehicle is unsafe to operate due to the presence of fuel odor, this situation is both unreasonable and unacceptable.  They have yet to send me any reports from the second Kia dealership in which I had taken it on 3/14/2026 I was only told over the phone via a service advisor named India that I was correct in suspecting the fuel tank had expanded causing the gasoline fumes and road noise","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11723003,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"03/09/2026","vin":"5XXG34J20PG","components":"STRUCTURE","summary":"The contact owns a 2023 Kia K5. The contact stated that while the vehicle was parked, the contact observed that the trim below the rear windshield and the trunk lid trim had partially detached. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the trunk lid trim needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11723082,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2026","dateComplaintFiled":"03/09/2026","vin":"5XXG14J21PG","components":"SUSPENSION,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"RECALL CHECK AND THEY KEPT MY CAR AND SAID THEY WILL NOT REPLACE IT","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11722642,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2025","dateComplaintFiled":"03/07/2026","vin":"5XXG64J2XPG","components":"STRUCTURE,FUEL/PROPULSION SYSTEM","summary":"My 2023 Kia K5 experienced a fuel system issue related to Recall SC288 (Fuel Tank Inspection & ECM Update). The vehicle displayed a check engine light and could not accept fuel while refueling.  The vehicle was taken to a Kia dealership on May 21, 2025 where the recall inspection failed. The repair order states the fuel tank swelled and damaged the body of the vehicle. Kia opened a Techline case and retained possession of the vehicle.  Kia has now acknowledged the vehicle is not repairable. The vehicle has been in Kia\u2019s possession since May 2025. This situation resulted in extended loss of use and financial hardship.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11720943,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2026","dateComplaintFiled":"02/27/2026","vin":"5xxg14j26pg","components":"FUEL/PROPULSION SYSTEM","summary":"My car started shaking as I was on the interstate headed to Orlando I decided to turn around and go back home I tried putting gas in the car and the gas was shooting back out I was literally a hour away from home so as I\u2019m driving back home the back seat flew off causing my niece to fly from the back seat half way to the front the dealership said I have to pay for my own rental they can\u2019t give me another vehicle and I have to keep making my car payments and insurance payments and they don\u2019t have a answer for me about my car I have to make it to work","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11714430,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/29/2026","dateComplaintFiled":"01/30/2026","vin":"5XXG64J22PG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Kia K5. The contact stated that while driving at approximately 5 MPH and approaching a stop sign exiting a parking lot, as the contact depressed the brake pedal to stop for a commercial truck stopped at the exit, the \"collision warning\" illuminated. The contact stated that the brake pedal went soft and depressed to the floorboard. The contact stated that he crashed into the rear of the truck. The contact stated that there was a slight dent in the metal frame of the truck. The contact stated that his vehicle's front grill and both headlight housings were crushed. The contact stated that the hood was crumpled back towards the windshield, and the radiator was punctured and crushed. The contact stated that the police were called and filed a report. The vehicle was towed to an impound lot. The contact had called his insurance provider. The contact stated that he was later driven to the ER by a friend due to neck pain and headaches. The contact stated that he was diagnosed with neck strain and no other injuries. The vehicle had not yet been diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 27,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11713381,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2023","dateComplaintFiled":"01/26/2026","vin":"5XXG64J22PG","components":"SEATS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"serious safety-related defects in my 2023 Kia K5 involving the fuel/emissions system &other vehicle components. From early ownership & throughout the lease period, the vehicle experienced repeated& unresolved issues including fuel system abnormalities, emissions failures, fuel odors, check engine light activation, abnormal noises, &performance concerns consistent with fuel pressure or fuel tank-related problems. I reported these issues multiple times to the dealership &to Kia Consumer Affairs beginning well within the first 24 months of the lease, continuing for over a year. Despite repeated complaints and service visits, the vehicle was repeatedly returned to me- deemed safe to drive, my concerns were ignored. In June 2024, the dealership identified fuel tank expansion, confirming the same safety concerns I had been reporting. In November 2025, Kia issued Safety Recall SC356 (NHTSA Recall No. 25V794), stating that a damaged check valve can allow air to enter the fuel tank, causing expansion, contact with hot exhaust components, melting, and increased fire risk. My vehicle is included in this recall, which remains incomplete, &I was never notified while the defects were actively occurring. Prior to the recall and before the fuel tank expansion was diagnosed, I paid significant out-of-pocket costs in March and April 2024 for emissions-related repairs based on representations that the vehicle was safe to drive. This vehicle was intended as a graduation gift for a minor, & minors in my household regularly operated it. Kia\u2019s continued assurances that the vehicle was safe, despite known and reported defects, placed my family, especially minors, at serious risk of injury or death. In addition to fuel/emissions issues, the vehicle had persistent seat defects and other unresolved problems that were never fully repaired. The manufacturer ultimately acknowledged the vehicle is irreparable. The recall confirms the safety concerns.I raised were valid and serious.in shop 600days","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11712498,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"01/21/2026","vin":"5XXG64J29PG","components":"STRUCTURE","summary":"Front driver side bottom bumper has unclipped randomly. I\u2019ve spoken to a group with other 2023 Kia K5 GT-Line owners and at minimum 30 others have had the same exact clip from the bumper randomly detach. This could cause a hazard for other drivers if the bumper were to detach and possibly hang while driving at a high speed on the freeway.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11711208,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2025","dateComplaintFiled":"01/15/2026","vin":"5xxg64j28pg","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"I am submitting this complaint regarding a serious fuel system defect involving my 2023 Kia GT-Line. The vehicle was subject to a manufacturer recall due to fuel tank expansion. Kia has acknowledged that the fuel tank expands beyond normal specifications, creating a potential safety hazard.  As a result of this defect, Kia of America determined that the vehicle is not repairable and declared it a total loss. Kia has offered to buy back the vehicle and forgive the remaining loan balance, which confirms that the manufacturer considers the defect serious and unresolvable.  A fuel tank expansion defect presents a significant safety concern, including the risk of fuel leaks, fuel system failure, inaccurate fuel readings, and potential fire hazards. This defect occurred under normal vehicle use and was not caused by misuse or modification.  I am concerned that this defect affects other vehicles of the same model and year and may pose a broader public safety risk. I am submitting this complaint so NHTSA is aware of the issue and can evaluate whether further investigation or action is warranted.  Kia\u2019s determination that the vehicle is a total loss due to a fuel system defect indicates that this is a serious safety-related issue rather than a minor inconvenience.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11709209,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"01/06/2026","vin":"5XXG34J2XPG","components":"STRUCTURE","summary":"\u2022Back/Rear Windshield Trim Partial Detachment: unknown if available for inspection.   \u2022Large rear window trim piece might fall off, posing a road hazard.  \u2022Unknown if problem has been reproduced or confirmed   \u2022 Unknown if component has been revised by anyone   \u2022No warning lights needed for this component","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11708902,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"01/05/2026","vin":"5XXG14J24PG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2023 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11706455,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"12/22/2025","vin":"5XXG64J28PG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2023 Kia K5. The contact stated that while driving at various speeds, the check engine warning light intermittently flashed on the instrument panel. The contact used a code reader to diagnose the failure and received a code for a defective valve with an excessive amount of air. The contact then stated that while driving 80 MPH, there were three loud booming sounds coming from the rear end of the vehicle. The contact inspected the vehicle but found no external damage; however, the vehicle was hesitating while depressing the accelerator pedal. The contact then received a call from the dealer and was informed that the VIN was included in NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The contact was instructed to bring the vehicle to the dealer for immediate service. The vehicle was taken to the dealer and remained with the dealer after the contact was informed that the vehicle had failed the recall inspection. The contact was provided a rental vehicle and was informed that he would be updated on what the manufacturer had decided about the vehicle. The contact called the manufacturer but had not yet received an update about the vehicle. The vehicle was not repaired. The failure mileage was approximately 77,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11706162,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2023","dateComplaintFiled":"12/19/2025","vin":"5XXG64J2XPG","components":"SUSPENSION,SERVICE BRAKES","summary":"The kia since bought brand new would have alignment issues even after getting alignments every 3-4 months and the dealership claim that they don\u2019t whats causing constant misalignment after seeing theres no signs of external damage. Due to the misalignment it wears down the tires and made one of my tires explode on the road. Also the door seal on the driver side gets a chunk ripped out from just opening and closing the door over time. Also the breaks, whenever I break from speeding to slow down the speed the steering wheel shakes as well","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11705251,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2025","dateComplaintFiled":"12/16/2025","vin":"5XXG64J20PG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2023 Kia K5. The contact stated that while driving at various speeds, there was an abnormal sound coming from the vehicle, the fuel level was lowering, and a fuel odor was entering the cabin of the vehicle. No warning light was illuminated. Upon further inspection, the contact became aware that fuel was leaking from the vehicle onto the ground. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. Two local dealers were contacted: Boniface Hiers Kia (3890 W New Haven Ave, Melbourne, FL 32904). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11705327,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"12/16/2025","vin":"5XXG64J22PG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2023 KIA\u00a0K5. The contact received notification of NHTSA Campaign Number: 25V794000(Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11705129,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2025","dateComplaintFiled":"12/15/2025","vin":"5XXG64J21PG","components":"UNKNOWN OR OTHER","summary":"I am submitting this complaint regarding unresolved safety recalls affecting my Kia K5: Recall SC356 and Recall SC346. I have contacted my authorized Kia dealer multiple times over the past several months, yet no remedy has been provided. Most alarmingly, I was informed today that my recall \u201cticket\u201d was closed without any repairs being completed, which is unacceptable.  Recall SC356 involves a damaged fuel tank check valve that can allow air to enter the tank, causing it to expand and potentially contact hot exhaust components. This defect creates a serious fire hazard and poses a risk of injury, death, or property damage.  Recall SC346 involves a supplier defect where the C-pillar garnish face plate may delaminate and detach from the vehicle. According to NHTSA (25V493), a detached face plate may become a road hazard, increasing the risk of a crash. Warning signs include looseness, rattling, or wind noise.  Both recalls represent clear safety risks, yet Kia and its dealer network have failed to provide a timely remedy or interim solution. Closing a recall case without performing mandated safety repairs is deeply concerning and exposes me and other road users to unnecessary danger.  Due to the prolonged delay, repeated dealer contact, and continued exposure to known safety hazards, I am requesting: 1.Immediate reopening and escalation of my recall case 2.Prompt completion of all recall repairs or a clear timeline 3.Consideration of compensation or goodwill due to extended delay and safety risk","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11703918,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2025","dateComplaintFiled":"12/09/2025","vin":"5XXG64J27PG","components":"FUEL SYSTEM, GASOLINE,STRUCTURE","summary":"The contact owns a 2023 Kia K5. The contact received notifications of NHTSA Campaign Numbers: 25V794000 (Fuel System, Gasoline) and 25V493000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the dealer confirmed that parts were not yet available and were on back order. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11696198,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"10/28/2025","vin":"5XXG44J87PG","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"10/25 I was traveling, and my car sudden loss of power, while in traffic.. almost causing accident.  10/28 I was traveling on interstate, and my car sudden loss of power, while in traffic.. almost causing accident. This is ridiculous..  When I hit the gas sometimes, feels like it fluttering and jerking.     I\u2019ve reported multiple times over the years and this one having hesitation when driving this car.  Manager drove it was concern, mechanic talking about it\u2019s the way the car supposed to be.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11695736,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2025","dateComplaintFiled":"10/27/2025","vin":"5XXG64J23PG","components":"FUEL/PROPULSION SYSTEM","summary":"While driving my car i heard a loud pop come from the rear of the car. Vehicle began driving poorly as if it could not get proper fuel. I took car to dealership on October 3, 2025 where fuel system was tested and failed all 3 stages of recall for fuel system. Fuel tank had expanded straps and clips had broken and was deemed unsafe to drive. Kia placed the vehicle on hold.at the dealership with a do not repair until further notice. As of today October 27, 2025 the car has still not been repaired and is still on hold at the dealership. Kia has not determined if it is safe to repair the vehicle and return to owner (myself). I however do not feel safe to drive this car as I am lucky to be alive and that it didnt explode when the fuel tank expanded. Hopefully my case can help save someone else from being placed in danger with this issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11694906,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2025","dateComplaintFiled":"10/22/2025","vin":"5XXG64J28PG","components":"POWER TRAIN","summary":"I\u2019m loosing power when i drive","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11694699,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2025","dateComplaintFiled":"10/21/2025","vin":"5XXG14J23PG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2023 Kia K5. The contact had received an unknown Emissions/Fuel Tank recall. The vehicle was then taken to a dealer, where the vehicle was inspected and failed the inspection. The vehicle was deemed unsafe and inoperable due to an expanded fuel tank. The vehicle was not repaired due to the recall not being honored by the dealer and manufacturer because the vehicle failed the inspection. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11690403,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2025","dateComplaintFiled":"09/29/2025","vin":"5XXG34J26PG","components":"FUEL/PROPULSION SYSTEM","summary":"Driving down the highway and heard a pop and my seats were rising slowly and while trying to make it to the nearest exit only two minutes later my rpm\u2019s started jumping and my engine just shut off and multiple dash lights came on. Had it towed to Kia and after they did an inspection they said that my fuel tank had expanded and was pushing on my fuel lines and pushing my back seats up.          Screen shot of technician video summary  sent to me by dealership down below.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11689946,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2025","dateComplaintFiled":"09/26/2025","vin":"5XXG64J2XPG","components":"POWER TRAIN","summary":"While driving at about 70 MPH the right rear tire locked up temporarily causing loss of control of the vehicle. Luckily there were not other cars around as the car was in 3 lanes prior to coming to a complete stop. If this happened in traffic it could have caused a significant accident. There were no warning lamps on dash before or after the incident. After inspecting vehicle on side of road I could not see any issues. Drove about 15 yards and heard a grinding noise. Vehicle was towed to dealership. Dealership has inspected vehicle and advised it was caused by a failed awd coupler. The repair will be covered by warranty.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11690019,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2025","dateComplaintFiled":"09/26/2025","vin":"5XXG34J25PG","components":"FUEL/PROPULSION SYSTEM","summary":"I am submitting an update regarding my 2023 Kia K5 (VIN: [XXX] ). \u2022On July 25, 2025, I delivered the vehicle to my dealership for recall-related fuel tank issues. \u2022As of today (61 days later), the vehicle remains out of service and undrivable. \u2022The dealership opened a Kia Techline case, confirming they are unable to repair the fuel tank issue and that it is a safety hazard. \u2022Kia North America has not provided any resolution, despite repeated contacts and escalation of my case (Kia Claim #25408405). \u2022I have incurred significant financial hardship, including paying the monthly car loan, maintaining minimum insurance, and paying for out-of-pocket rental expenses while Kia holds my vehicle. \u2022I also contacted Kia Finance, and they confirmed my hardship notes are documented in their system.  This situation is ongoing, with no repair performed, no reimbursement, and no safe solution provided. The recall remains unresolved, and the vehicle is unavailable for use.  I request that NHTSA take immediate action to ensure Kia complies with its recall obligations and consumer safety requirements.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11685580,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2025","dateComplaintFiled":"09/07/2025","vin":"5XXG34J25PG","components":"AIR BAGS,FUEL/PROPULSION SYSTEM","summary":"the vehicle failed the fuel tank Inspection recall.I have a tech line case open :Case number 25408405 . It has been 46 days since the vehicle has been at the dealership waiting for information from Kia USA . I have been still told to pay for car note that I am financing through Kia itself as well as rental because the dealership doesn\u2019t have any loaners .","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11685406,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2025","dateComplaintFiled":"09/05/2025","vin":"5XXG64J20PG","components":"FUEL/PROPULSION SYSTEM","summary":"I started the purchase process of a Kia in 2022 of July. The car was built with a faulty fuel tank and no recalls were made on the vehicle. June 27,2025 I was driving on the freeway when my car started to not accelerate my fuel tank ejected into my backseat and I was forced to jump out of my car on the freeway.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11682038,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"08/21/2025","vin":"5XXG34J29PG","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER,ENGINE","summary":"My engine line keeps returning regardless of the multiple visits to the service department in attempt to fix recall complications at BONIFACE-HIERS KIA. Today will be the fourth visit for fuel tank and ECM recall related malfunctions.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11681570,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"08/19/2025","vin":"5XXG14J26PG","components":"FUEL/PROPULSION SYSTEM","summary":"The fuel tank in my 2023 Kia K5 LXS expanded and bent the subframe.  This is a known problem with K5's with the 1.5L turbo engine.  Kia had an emissions campaign for this problem affecting 2021 to 2024 models.  My VIN isn't in that campaign, but it had the same problem.  Given the fuel tank expansion and bent subframe, my car is no longer safe to drive and has been sitting at the dealership.  I was told that with the fuel tank expansion a plate could pop open and create a fire or explosion.  This also caused a significant loss of power, making the car untenable to operate.  Kia's Techline reviewed the findings from the dealership service department (Campbell Kia Missoula), but closed the case without offering a repair and escalated it to another department (Consumer Affairs?), where it remains unresolved after two weeks.  Kia is failing to resolve the issue in the form of either a repair or a buyback and keeps dragging the case out with virtually no contact or updates.  Please help.  This needs resolved ASAP.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11680366,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2025","dateComplaintFiled":"08/13/2025","vin":"5XXG64J26PG","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"After getting my rearview mirror, repaired by the Kia dealership when I break when I came to a stop, my car started flashing forward, collision warnings, and Blindspot assist warnings and activated the emergency parking break ticket to the Kia dealership they saw the safety issues in in diagnostics and a history of it They said they won't replace anything unless it happens in the dealership's care gave the car back to me and less than five minutes after leaving the same issue occurred. They've currently had my car two weeks and have no update on what's going on was almost in an accident because of this issue after getting it back from the dealership. I also have a recording of the dealership stash. They won't do anything about it unless it happens in their care. With them, knowing it's a safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11678704,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2025","dateComplaintFiled":"08/06/2025","vin":"5XXG14J25PG","components":"STRUCTURE","summary":"Left rear car door C-Pillar trim ripped off while driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11678580,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"08/05/2025","vin":"5XXG14J27PG","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"The fuel tank expanded causing the vehicle to become immobile. The car is sitting at a dealership after I declined to sign Kia's buyback so yes it available for inspection.  As for my safety and other the fact a fuel tank is swelling under where people would sit and it is highly flammable/ combustible is kind of alarming to me.  Yes, there are plenty of people having the same problems. The dealership has sent pictures and videos into Kia for their engineers to look over. The day before the car became immobile it was getting horrible gas mileage. There was no other things that happened no lights on the dash.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11675825,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2025","dateComplaintFiled":"07/24/2025","vin":"5XXG64J23PG","components":"ENGINE,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Kia K5. The contact stated that upon purchasing the vehicle new and driving off the dealer lot, the message \"Radar Sensor Blocked\" was displayed. The dealer was informed but no assistance was provided. The vehicle was driven to the residence. The contact stated that another message indicating that a sensor was blocked was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine had imploded. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer offered buyback assistance; however, the dealer had not returned the owner\u2019s or the manufacturer\u2019s calls. The failure mileage was approximately 74.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11675715,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2025","dateComplaintFiled":"07/23/2025","vin":"5XXG14J27PG","components":"FUEL/PROPULSION SYSTEM","summary":"The gas tank wii not allow you to put gas in it. When you try to put gas in it won't go down  in the tank hose and the fuel gauge is ready a 1/4 tank. The car jerks when pressing on the gas pedal. I have only gone around 200 miles and gauge fluctuates with different reads so you don't know exactly how much gas is in the gas tank. The engine light is on as. This is happening while I am traveling.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11674710,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"06/05/2025","dateComplaintFiled":"07/19/2025","vin":"5XXG64J20PG","components":"SEATS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"In June 2025, while driving my 2023 Kia K5 (VIN: [XXX] ) at highway speeds on [XXX], the fuel tank suddenly imploded. A loud bang caused the rear seats to lift, startling me and my passengers. The car lost power, and braking too hard risked leaving us stranded in fast-moving traffic. I narrowly avoided a crash while trying to maneuver us to safety.  This vehicle was previously recalled by Kia in April 2024 for a fuel tank defect affecting ~236,000 vehicles. I took it to Gunther Kia in Davie, FL for inspection, and they claimed it was fixed. In March 2025, I returned to Hollywood Kia because of popping sounds and a check engine light. They diagnosed and \u201crepaired\u201d a purge control valve but failed to address the underlying defect.  Despite these repairs, the catastrophic failure still occurred. The vehicle is now completely inoperable and irreparable. Kia later offered to buy back the vehicle but failed to respond to over 200 calls and dozens of emails from me, allowing their offer to expire without explanation. This left me paying for a vehicle I can no longer use.  This defect poses a serious danger not only to me and my passengers but also to thousands of other K5 owners nationwide. I urge NHTSA to investigate Kia\u2019s recall handling and ensure affected vehicles are properly repaired to prevent injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11673808,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2025","dateComplaintFiled":"07/15/2025","vin":"5XXG64J2XPG","components":"STRUCTURE","summary":"Component or System: Front sunroof glass \u2013 panoramic sunroof system The sunroof has been removed but I could provide pictures  What happened: While my vehicle was parked, the front sunroof glass panel spontaneously exploded outward, sending shattered glass fragments upward and outward. There was no external impact, object, or weather condition that could have caused this. The sunshade was closed, which fortunately prevented the glass from falling into the cabin. Had the shade been open, I or any occupant would have been at serious risk of injury.  How safety was compromised: This is a serious vehicle safety defect. Spontaneous sunroof explosion could have caused glass-related injury to occupants, or road hazards to nearby vehicles or pedestrians if this had occurred while driving. The vehicle is currently unsafe to drive, especially in bad weather, due to a gaping opening in the roof.  Inspection/confirmation by service center: Yes \u2013 the vehicle was inspected by two authorized Kia service centers. Both confirmed the glass was blown outward, not due to any external force. The second service center provided a quote to replace only the glass, not the entire sunroof system, indicating it was a glass failure.  Inspection by manufacturer/insurance/police: Kia America has not physically inspected the vehicle and refused to request a statement from the service center, even after I submitted photographic evidence and a recording where the service manager agreed with my explanation. The vehicle was not inspected by police. My insurance was notified, but I am attempting to resolve this under warranty due to the nature of the defect.  Warning messages or symptoms before failure: There were no warning lights, sounds, messages, or cracks leading up to the incident. The glass exploded without warning, which is why this poses a critical safety concern.  Best assessment of cause: I believe this was a structural defect in the sunroof glass or a manufacturing/design flaw. I\u2019v","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11667048,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2025","dateComplaintFiled":"06/15/2025","vin":"5XXG64J2XPG","components":"STRUCTURE","summary":"at 2:30 PM i had noticed that my passenger rear trim, right above my trunk was loose. I made note of it. about three hours later, i was driving down the interstate and i noticed it came off and was flying through the air. Thankfully it didn\u2019t hit another vehicle but this isn\u2019t the first time I have had issues with the trim and a lot of other k5 owners have had issues as well.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11664652,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2025","dateComplaintFiled":"06/03/2025","vin":"5XXG44J89PG","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"My 2023 Kia K5 GT (VIN: [XXX]) is experiencing a dangerous complete power loss at highway speeds. I was driving at the speed limit on [XXX] when the vehicle lost propulsion, entered limp-home mode, and illuminated every warning lamp. This has happened six times since purchase. The car is currently parked, and I am not confident enough to drive the car; I nearly missed a crash pulling into the emergency lane from the leftmost lane to the rightmost lane. After losing power in the engine, that was a traumatizing experience. I tried to explain this to people multiple times at different service centers, but they care less: \"We can't fix it unless we can reproduce it,\" but this happens randomly; I cannot make it happen at the service center.  This matches the recall SC250 symptoms exactly, though my VIN is excluded. I have tried with Multiple dealers before, but they cannot fix it. They say, \"We cannot fix it unless we can reproduce it.\"  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11661975,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2025","dateComplaintFiled":"05/19/2025","vin":"5XXG64J27PG","components":"FUEL/PROPULSION SYSTEM","summary":"On Friday 5/16/25 my check engine light was on when I went to leave for work and when I began driving I felt excessive air flow coming from my back seat. I stopped and noticed that the back seat had popped up. I then noticed my gas gauge was showing empty, but my digital reading was correct.. The car was sluggish and my son's father told me that the gas tank was swollen and to stop driving it. I called Kia on Saturday morning and was told I could bring it in today at 9am. I left the car and was given a loaner, but I do not feel it would be safe to ever drive that car again. They immediately knew what the problem was and said it was a recall, but I was never notified about it. It was extremely scary driving it to Kia this morning because they are over 50 miles away from where I live.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11661450,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"05/16/2025","vin":"5XXG64J26PG","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"All of my check lights are on.  All of my sensors are popping up.   It says no power steering. No cruise control.  No lane departure and a few other lights are popping on every time I turn my car on and they all stay on. So far it isn\u2019t preventing me from driving it but none of my safety features work","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11655970,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2025","dateComplaintFiled":"04/21/2025","vin":"5XXG34J29PG","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"I was driving with no other cars around, and i heard what sounded to be an explosion, come to find out my sunroof had exploded. I had glass fly all over the back windshield, and onto the road behind me. This could have caused an accident or damage to other vehicles if someone was around me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11652524,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2024","dateComplaintFiled":"04/03/2025","vin":"5XXG64J25PG","components":"FUEL/PROPULSION SYSTEM","summary":"While driving, thankfully not with my [XXX]  son, the vehicle made a real big bang noise and lost power. Looked back and the whole back seat was lifted. Towed to dealer and tech found that fuel tank had expanded and exploded seat back. Incident happened in November 2024, and to this day, Kia has been the most difficult to deal with. They offered to buy vehicle back, but we have been waiting for a long time for answers and resolution of this issue. Its impossible to get someone on the phone and we keep getting the run around with a loaner/rental while trying to continue to live normal life going to work and dropping kid at school INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11651455,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2025","dateComplaintFiled":"03/29/2025","vin":"5XXG44J88PG","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"2023 Kia K5 GT1, once at 16k miles and now again at 26k miles, while driving, the dashboard console flickered on me and the car lost complete acceleration and power, fortunately on urban roads or else would have been extremely unsafe and dangerous if high speed, especially since I have a child. Pulled over and turned off vehicle, and turned back on acceleration regained but check engine light remains solid. Took it to dealer at 16k miles and they checked it out and just reset the codes, advised if it happened again to bring it back right away. I am aware of the open recall on this Kia model, but my specific vehicle VIN is not impacted. However, I suspect the sudden power loss issue is the exact same issue. This is an extremely dangerous and unsafe issue with this vehicle, particularly if you have kids or are driving high-speeds on the highway!!!!","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11651047,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2025","dateComplaintFiled":"03/27/2025","vin":"5XXG14J25PG","components":"STRUCTURE","summary":"The back chrome cover around the rear windshield all 3 pieces are coming loose and I had the one on my passenger side fly off while I was going down the highway and the piece almost hit the truck behind me thankfully traffic wasn\u2019t to bad on the highway so he was able to hit his breaks and maneuver out of the way before. I currently have 2 more pieces trying to come off. After doing further research I have seen hundreds of other post from k5 owners years 23&24 all having the exact same issue of the chrome pieces coming off and or flying off while driving. In the pictures you can see the one missing piece and the other 2 you can see where the other 2 pieces are starting to loosen up. If you physically touch it they both will move and feel loose. I believe this should be a recall before one of the pieces fly off and cause a accident by hitting another car like what almost happened in my case or just flying off and hitting a person. I bought my car used but it was a single owner my car was a little over a year old I\u2019ve personally had it for I believe 10-11 months and I keep it in the carport daily so I shouldn\u2019t be having these issues already.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11650047,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/19/2025","dateComplaintFiled":"03/24/2025","vin":"5XXG14J20PG","components":"AIR BAGS","summary":"I was involved in a head on collision, all of my safety warning notified me but my airbags NEVER deployed. This is a serious safety hazard especially with many problems being reported with airbag deployment. The adjuster and collision center both stated at the rate of speed from the accident, the airbags should have definitely deployed. My car was deemed a total loss from the damage even without the deployment.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11646614,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2023","dateComplaintFiled":"03/05/2025","vin":"5XXG44J8XPG","components":"POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)","summary":"The contact owns a 2023 Kia K5. The contact stated while driving at approximately 70 MPH, the transmission unexpectedly downshifted, shuddered, and there was an abnormal sound coming from the vehicle. The Electronic Stability Control Warning Light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11645398,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2025","dateComplaintFiled":"02/27/2025","vin":"5XXG64J24PG","components":"STRUCTURE","summary":"The contact owns a 2023 Kia K5. The contact stated that the rear passenger's side chrome trim extending to the trunk had separated from the vehicle. The contact related the failure to TSB Number: SA552. The contact was concerned that the failure could cause a road safety hazard. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,500.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11644070,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2024","dateComplaintFiled":"02/21/2025","vin":"5XXG64J25PG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Component or System Failed: The fuel tank exploded, causing the vehicle to become undrivable. The explosion was so severe that the back seat was completely blown off. The vehicle is currently not in my possession, as it has been with the dealership for over three months. I have photos and proof of the damage, and I am willing to provide them for inspection.  How Safety Was Put at Risk: I have a [XXX]  son who sits directly above the fuel tank in the back seat. When the explosion occurred, the back of his seat was completely blown off, and had he been in the car at the time, he could have been seriously injured or killed. This was an extremely dangerous defect, and I am deeply concerned that this could happen to other Kia vehicles, putting more lives at risk.  Beyond the immediate danger of the explosion, I have been left without a working vehicle for over three months, and Kia has provided no resolution. Despite confirming that the vehicle is not repairable, they have stalled the process, forcing me to continue making payments on a car I do not even have.  Problem Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the Kia dealership confirmed that the vehicle is not repairable and that the fuel tank failure was severe. However, they have not provided any solution or compensation.  Has the Vehicle Been Inspected? Yes, the vehicle was inspected by the Kia dealership, which determined that it was not repairable. I do not know if it has been inspected by any third-party mechanics, insurance representatives, or other authorities.  Warning Lamps, Messages, or Symptoms Prior to the Failure? There were no warning lights, messages, or other symptoms prior to the explosion. The vehicle was operating normally before this occurred.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11644189,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"02/21/2025","vin":"5XXG14J28PG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a\u00a02023 Kia K5. The contact stated that while driving at 65 MPH in hot weather, a loud popping sound came from underneath the vehicle. The vehicle lost motive power. The check engine warning light was illuminated. The contact coasted into a ditch and inspected the vehicle, but no exterior damage was found. The vehicle was restarted and driven to a gas station. The check engine warning light was no longer illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The failure persisted and the fuel gauge level dropped while driving.  The contact pulled over and placed a bag under the vehicle to check for fuel leaks, but found none. The contact stated that the vehicle failed state vehicle inspection due to an unknown emission code. The vehicle was taken back to the dealer, who performed an oil change and updated the computer system. The failure recurred while driving with three minor children in the rear seats. The fuel tank made a loud explosion, and the rear seats propped up, pushing the children forward while the seat belts restrained them in their seats. The child seated in the rear passenger seat received medical attention for injuries to the back of his legs caused by hot fuel fumes from underneath the seat, as well as black specks stuck on his legs. The contact's husband opened the fuel tank, and loud air pressure was released. The fuel tank was bubbling. The vehicle was towed to Classic Kia of Carrollton (2920 N Interstate 35E, Carrollton, TX 75007), who determined that the fuel tank needed to be replaced and requested that the manufacturer send an engineer to inspect the vehicle. The vehicle was towed to the third dealer, Huffines Kia Corinth (6940 S Interstate 35, Corinth, TX 76210), where an engineer determined the vehicle was non-repairable due to the fuel tank expanding in multiple locations and bending the sub-frame. The contact was informed that the fuel tank was manufactured without a pressure release valve. The vehicle was not repaired. Upon investigation, the contact stated that the 2021-2023 Kia K5s were not manufactured with a pressure release valve. The manufacturer was made aware of the failure and three cases were opened.  The manufacturer offered to buy back the vehicle and reimburse for medical and vehicle rental expenses; however, the contact declined the buyback because the offer was less than the original agreement. The failure mileage was 17,857.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11633651,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2024","dateComplaintFiled":"01/02/2025","vin":"5XXG64J20PG","components":"FUEL/PROPULSION SYSTEM","summary":"Heard and felt extremely loud BANG under the car while driving then check engine light came on. Vehicle had low power and the gas was decreasing severely fast. The backseat had moved with our 2yr daughter in her car seat above it. Took it to dealership and they said the gas tank expanded and couldn't be fixed. They offered bottom dollar to buy it back","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11633201,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2024","dateComplaintFiled":"12/30/2024","vin":"5XXG34J21PG","components":"FUEL/PROPULSION SYSTEM","summary":"Engine came on and off twice, car was smelling like gas and driving rough. Tried to put gas in car and it would not take the gas, it wasted all over car. I checked my back seat and felt it was hard and sitting right so I looked under and the seat was lifted. After doing research, I learned I have an expanded fuel tank. Not only that but there has been a recall on it that I was unaware of, I took the car immediately to the nearest dealership and they acknowledged there\u2019s a recall and I can\u2019t drive the car because the backseat can explode anytime now.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11628798,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"12/04/2024","vin":"5XXG14J23PG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owned a 2023 Kia K5. The contact stated that while her son and daughter-in-law were driving, three loud bangs were heard coming from underneath the vehicle. The vehicle was pulled over to the side of the road and inspected; however, no cause for the banging sounds were found. The vehicle was then taken to a gas station to be inspected, but no cause for the sounds were found. The contact\u2019s son then added fuel to the vehicle, but the fuel spilled from the filler neck. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was determined that the gas tank had expanded and damaged a part underneath of the vehicle. The vehicle was taken to be inspected after being deemed a total loss. The manufacturer was notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11624408,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2024","dateComplaintFiled":"11/10/2024","vin":"5XXG64J2XPG","components":"VISIBILITY","summary":"I was driving down the road and I heard a loud boom noise and it was my sunroof burst it pieces. It was raining and it was not hot. Nothing fell on it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11622080,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"10/26/2024","vin":"5XXG64J20PG","components":"VEHICLE SPEED CONTROL","summary":"I submitted a previous report NHTSA ID: 11488746 and have not heard anything.  I continue to have this problem and am afraid it could cause a severe accident.  When I come to a stop with the \"Auto Hold\" engaged the acceleration increases to 4 rpms or a little higher so I hold the brake down hard with my foot in fear that the Auto Hold will not work.  I proceed to shift it in Park then as i take my foot off the brake the acceleration returns to normal.   This is very alarming and has occurred to me at least 20 times since I've had the car. I have had the car in the dealership but they do not see anything wrong with it and does not register any Error codes.  The car has less than 10k miles on it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11613925,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"09/11/2024","vin":"5XXG14J26PG","components":"POWER TRAIN,ENGINE","summary":"One day I was driving and my car began to shake really bad. It doesn\u2019t transition smoothly when switching gears in transmission. Sometimes it doesn\u2019t accelerate and I\u2019d have to floor the gas to get it going. Rough acceleration. Car would even shake in idle sometimes. It has been doing this ever since. One day it\u2019ll shake, the next day it might not. It doesn\u2019t matter if I drive slower or faster, the car still shakes, has rough to no acceleration, and shifts gears roughly. Engine light is on and is reading misfire of cylinder 3.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11612816,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2024","dateComplaintFiled":"09/05/2024","vin":"5XXG64J29PG","components":"FUEL/PROPULSION SYSTEM","summary":"Ive a 2023 Kia K5 GT-Line AWD with 73000 mileage. I was having a trip from New Jersey to Massachusetts for a wedding. I had 208 miles to go and 223 miles range. Than suddenly it went down to 93 miles. I stop by a gas station. I could not pump gas. It was kicking the nozzle. I atop by another gas station miles later. I couldnt pump gas either. It kickes the nozzle and my gas tank looks full. Than i start the car and check engine light and P045100 code came on. Than i checked the closest KIA but it was Saturday. They couldn\u2019t service i was at Rhode Island. I called one of the KIA and they said as long as CEL is on i can drive. If its keep flashing i shouldnt drive. I said it smells gasoline and i cant fill up my tank and i asked if they have a suggestion and they said idk and closed the phone. Than i heard a clicking noise and it smelled a lot more gasoline. I saw that my rear seats popped up. I saw that one of the gas tank or whatever it is was up and my tank was expanding. I had to leave my car to another dealer nearby airport at Rhode Island. They will check my car at Monday. I rent a car from airport enterprise. I guess ill need to wait and see. I knew that there is a recall. But i went for an oil change at 60000 mileage and my local dealer told me that there was a recall and they checked and thats why it took long and im good to go. So they checked the recall and it was fine and now its not fine. I had the recall done but it still happened. My car stayed at dealer from 10 days. They couldnt fix it and someone from Kia Tech came to check, while they are checking the gas tank had a mini explosion as they said. Kia is going to buy my car back and they confirm that i can either get a replacement or buyback. They confirmed that there is no permanent fix for it. They do not know how to fix it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11612210,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2024","dateComplaintFiled":"09/03/2024","vin":"5XXG44J81PG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Why is Kia Dealership are allowed to sale cars that have recalls. Knowing that they have recalls and are allowed to sale. why not fix the issues and then sale. Safety Concerns driving and have to kids in the back car 65mph and car shut down breaks don't work or accelerator used the emergency breaks had shut down the car.   Took it to the dealership I been calling them status on my car with no information provided.  Imaging being behind 18 wheeler my accelerator don't work.  Parts for recalls are out stock so why keep cars in the dealership knowing they don't have parts to fix the issues.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11610877,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2024","dateComplaintFiled":"08/26/2024","vin":"5XXG64J29PG","components":"FUEL/PROPULSION SYSTEM","summary":"Ive a 2023 Kia K5 GT-Line AWD with 73000 mileage.  I was having a trip from New Jersey to Massachusetts for a wedding. I had 208 miles to go and 223 miles range. Than suddenly it went down to 93 miles. I stop by a gas station.  I could not pump gas. It was kicking the nozzle. I stop by another gas station miles later. I couldnt pump gas either. It kickes the nozzle and my gas tank looks full. Than i start the car and check engine light and P045100 code came on. Than i checked the closest KIA but it was Saturday. They couldn\u2019t service i was at Rhode Island. I callled one of the KIA and they said as long as CEL is on i can drive. If its keep flashing i shouldnt drive. I said it smells gasoline and i cant fill up my tank and i asked if they have a suggestion and they said idk and closed the phone. Than i heard a clicking noise and it smelled a lot more gasoline. I saw that my rear seats popped up. I saw that one of the gas tank or whatever it is was up and my tank was expanding.  I had to leave my car to another dealer nearby airport at Rhode Island. They will check my car at Monday. I rent a car from airport enterprise. I guess ill need to wait and see.  I know that there is a recall. But i sent for an oil change at 60000 mileage and my local dealer told me that there was a recall and they checked and thats why it took long and im good to go. So they checked the recall and it was fine and now its not fine.  My gasoline tank expanded. My car is located at Bold Hill Kia in Warwick, Rhode Island. I was scared to drive but i  had no other choice and the serviceman in one of the dealer told me to drive so i drive to another KIA.My vehicle was inspected for the SC288 Recall  [XXX] ) There was a check engine light with the obd code of p045100.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11609954,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2024","dateComplaintFiled":"08/21/2024","vin":"5XXG64J20PG","components":"POWER TRAIN","summary":"Transmission is itself in neutral while driving. Resulting in irratic RPMs, hesitating acceleration and rough transition to gears. Took care into dealership service department. They seemed that I would need a transmission replacement. Kia approved the request. Still waiting on transmission to be put in.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11608506,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"08/14/2024","vin":"5XXG64J20PG","components":"POWER TRAIN","summary":"The contact owns a 2023 Kia K5. The contact stated that while driving on several occasions at various speeds, while the transmission was changing gear, the vehicle hesitated and jerked abnormally. The vehicle was taken to a dealer however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 34,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11608513,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2024","dateComplaintFiled":"08/14/2024","vin":"5XXG14J26PG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2023 Kia K5. The contact stated while driving at an undisclosed speed, the contact heard a loud ticking sound coming from the fuel tank. The check engine warning light was illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed as a failure with fuel tank expansion. The contact was contact informed that the fuel tank expansion needed to be replaced. The vehicle was not repaired.  The manufacturer was made aware of the failure. The failure mileage was approximately 270,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11606869,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"08/06/2024","vin":"5XXG44J87PG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2023 Kia K5. The contact stated while making a turn from a complete stop, the check engine warning light and several other unknown warning lights illuminated. The message \"A possible condition with your engine control system has been detected\" was displayed on the infotainment screen display. The accelerator pedal was depressed, but the vehicle failed to respond as needed. The contact was able to drive back to her nearby residence at a significantly slow speed. The vehicle was towed to the dealer, where the failure could not be replicated. The contact stated that the vehicle operated as needed; however, the failure recurred while making a left turn in a parking lot. The vehicle was towed to the dealer, where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated while driving at highway speeds, the failure recurred, and the vehicle lost motive power. The contact was able to pull to the shoulder of the road. The vehicle was towed to the dealer, where it was test-driven. The dealer informed the contact that the vehicle could not be diagnosed because the warning lights were not illuminated. The contact stated that the failure was recurring intermittently and was causing the infotainment system to reset. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11602842,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"07/17/2024","vin":"5XXG64J25PG","components":"FUEL/PROPULSION SYSTEM","summary":"I was driving and it was a loud noise. My son flew up with seat belt on hit his head on roof , gas tank blew up / or swelled up and my back seat is sitting about 10-12 inches above then normal. Very scary and worried","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11593173,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2024","dateComplaintFiled":"06/07/2024","vin":"5XXG64J25PG","components":"UNKNOWN OR OTHER","summary":"Glacier white pearl paint is faulty. Chips and peals. Simply driving the car and getting rained on caused the paint to chip and peal.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11591023,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2024","dateComplaintFiled":"05/28/2024","vin":"5XXG64J27PG","components":"FUEL/PROPULSION SYSTEM","summary":"Gas tank expanded and bent the undercarriage up so much it blew off the fuel pump cover and pushed up the back seat.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11579395,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2023","dateComplaintFiled":"03/25/2024","vin":"5XXG64J29PG","components":"STRUCTURE","summary":"Back number was replaced","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11574622,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2024","dateComplaintFiled":"02/29/2024","vin":"5XXG64J23PG","components":"FUEL/PROPULSION SYSTEM","summary":"I was driving on [XXX] Orlando Florida on [xxx] doing approximately 70 miles an hour when a large explosion occurred out and within my car the whole car shook this happened twice within a 5 mile radius. The car was eventually brought to Kia city in Orlando, where they determined that the fuel system had failed . the valve had failed, and the fuel system tank and fuel pump had swelled and blew .This could lead to catastrophic explosion in the vehicle, and or someone catching on fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11574573,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2024","dateComplaintFiled":"02/28/2024","vin":"5XXG44J8XPG","components":"SERVICE BRAKES","summary":"2023 Kia K5 GT, 8300 miles.  Took car for 1st oil change and dealer said front brake pads and rotors need replaced.  $800.  The car is driven to school and home.  How is this possible?  Brakes should not be worn out this fast!  Does this mean every oil change appointment will be $800 to replace brakes again.  Reading forums this is a common issue for this vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11563677,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2024","dateComplaintFiled":"01/05/2024","vin":"5XXG44J86PG","components":"POWER TRAIN","summary":"WHEN DRIVING MY CAR WILL SEND OFF ALL DASHBOARD LIGHTS, SOUNDS. LOSE ACCELERATION. PULL OVER, RMPS FLY UP AND WON. TURN CAR OFF AND TURN BACK ON TO REGAIN ACCELERATION. ENGINE LIGHT REMAINS ON. I KNOW THERE IS A RECALL FOR THIS FOR MY EXACT CAR TYPE, BUT THE RECALL DOES NOT SHOW UP UNDER MY VIN. AFTER A PHONE CALL WITH NHTSA, I WAS TOLD TO REPORT MY VEHICLE TO THE WEBSITE. MY SAFETY AND OTHERS IS AT RISK FOR OBVIOUS REASONS. THIS CAN EASILY CAUSE A CRASH. THIS HAPPENED ONCE AT 5K MILES, DEALERSHIP SUPPOSEDLY FIXED IT. BUT IT HAPPENED AGAIN THE OTHER DAY AT 19K MILES. THERE ARE NO WARNINGS PRIOR TO MY VEHICLE GOING INTO SAFE MODE.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11553391,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"11/03/2023","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2023 Kia K5. The contact stated that the interior of the vehicle had an abnormal gasoline odor. The contact stated that the gasoline odor was inside and surrounding the outside of the vehicle.  The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated the vehicle was previously taken to a dealer a month prior, but the failure could not be duplicated. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11547805,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"10/02/2023","vin":"5XXG64J20PG","components":"ENGINE","summary":"Loss of power even hitting the gas.  Sputters and does not accelerate. Had spark plugs changed  thinking it will resolve the problem and it didn't. Severe safety hazard even needed to get up speed","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11541647,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2022","dateComplaintFiled":"08/30/2023","vin":"5XXG14J27PG","components":"UNKNOWN OR OTHER,VISIBILITY","summary":"I noticed several internal markings like streaks on the left windshield. I presented this issue to KIA ASAP. KIA service managers examined the windshield and refused to acknowledge that it was internal, possibly due to a manufacturing defect from a containment during the manufacturing process from the windshield company. They do claim that they feel pits on the windshield, which was due to another dealership scraping the object to see if it was external or internal.  KIA told me to file a claim with my auto insurance company and that it is not covered under warranty. I am concerned that the windshield integrity is compromised and a possible danger to someone hitting the windshield which could cause additional injuries from the safety glass deficiency.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11536967,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2023","dateComplaintFiled":"08/07/2023","vin":"5XXG64J25PG","components":"POWER TRAIN,ENGINE","summary":"Received an oil change as part of normal service schedule on a 2023 Kia K5 vehicle purchased August of 2022 (from different dealership). 4 days after this service was conducted, the drain plug in the oil system of the vehicle fell out of my car, therefore draining my vehicle of the oil it needs to operate normally, causing the car to completely stall near my home. I had to pay out of pocket at a nearby Express Oil Change facility to have a new drain plug and oil put into car, after which I immediately brought my vehicle back to this dealership to ascertain what happened. This is the SECOND time this same exact issue has occurred with my vehicle (the first time occurring after an oil change at a different Kia dealership in Charlotte, NC), which I brought to my service advisor's attention prior to them beginning the oil change service. I expressed to this service department that I am extremely concerned there is something malfunctioning or defective within the vehicle that has caused this issue TWICE in an almost-new vehicle, and that I was now concerned there could be possible damage to my engine from this reoccurring issue. The service department at Kia Wesley Chapel did absolutely nothing to address my concerns or the issue other than replacing the drain plug (yet again). This Kia service department, and KIA overall, refuses to recognize or admit to any issue within the vehicle, and I was told to \"wait and see if it happens again\".","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11536749,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2023","dateComplaintFiled":"08/06/2023","vin":"5XXG64J28PG","components":"TIRES","summary":"Tire: Pirelli P Zero All Season M+S (235/45/18)  Tire experienced a catastrophic failure while driving entire tire came a loose from rim leaving the car incapacitated and unable to maintain control. Luckily it was a rear tire which allowed partial control until able to safely stop the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"P ZERO ALL SEASON M+S","size":"235/45 R18 94V","manufacturer":"Pirelli Tire, LLC"}]},{"odiNumber":11532035,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":6,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"07/13/2023","vin":"5XXG14J26PG","components":"AIR BAGS","summary":"I was in a car accident on 6/30/23. I was side swiped and the front airbag deployed and exploded in my face, knocking me unconscious and leaving me with chemical burns.  I had a grade 2 concussion so it's hard to remember a lot. I was taken to the hospital. And drivers and passengers from 3 other vehicles were also taken to area hospitals.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11530243,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2023","dateComplaintFiled":"07/03/2023","vin":"5XXG44J86PG","components":"UNKNOWN OR OTHER","summary":"Was driving on the highway at roughly about 70 MPH and all of a sudden heard a big explosion and found out my sunroof blew open with glass all over the back seat and inside of my car. Luckily no one was in the back seat, if there was, they would have been injured very badly.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11527419,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2023","dateComplaintFiled":"06/16/2023","vin":"5XXG64J28PG","components":"ENGINE","summary":"The car was 4 months old when I was trying to get home when all of a sudden I noticed all the engine lights started to go out. With a few minutes on the road, the car automatically shut down in the middle of the road. My head almost hit the steering wheel and I was so close to hitting another car. I tried to start the car but it wouldn't start, the engine was making a strange noise and it smelled like burning. I waited 45 minutes on the side of the road and started the car. I drove the car to Kia and the fastest the car will go was 25 miles. When I got to Kia I explained everything that had happened to the car. They did not assure me that the Kia warranty was going to pay for everything and that they were going to investigate what was wrong with the car. It was a wiring issue and was covered under warranty. I brought the car home around 6:300 p.m. m. From the Kia body shop and before I pulled out of the parking lot, I had the same problem again! The check engine light came on and the car came to a screeching halt again. I drove the car back to the body shop. I didn't tell him anything about what was wrong with the car. The car was serviced, however you should have no problem with a new 2023 car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11526279,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2023","dateComplaintFiled":"06/09/2023","vin":"5XXG64J27PG","components":"AIR BAGS,STRUCTURE,UNKNOWN OR OTHER","summary":"I was involved in a traffic accident on May 29 2023. I was hit on the passenger side sustaining $18,000 in damages. My side air bag never went off.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11517696,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2023","dateComplaintFiled":"04/18/2023","vin":"5XXG64J21PG","components":"UNKNOWN OR OTHER","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11516448,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2023","dateComplaintFiled":"04/11/2023","vin":"5XXG34J29PG","components":"UNKNOWN OR OTHER","summary":"My sunroof exploded while driving on Lakeshore drive. I hear a loud boom and I almost crashed. I thought it was my tire or something else look up its my sunroof, I could have hit some one or hit something. It hasn't been inspected or anything as of yet it just happened at 6:30am. This is crazy because there was no warnings no cracks no anything. I ride with my sunroof cracked open every morning. so I don't understand.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11516253,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2022","dateComplaintFiled":"04/10/2023","vin":"5XXG64J22PG","components":"FORWARD COLLISION AVOIDANCE","summary":"Went through automatic car wash, in neutral. The gear shifted and the car sped up, bumping the back of another car in front. No warning sound, and no auto break.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11514393,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2023","dateComplaintFiled":"03/29/2023","vin":"5XXG64J23PG","components":"TIRES","summary":"Factory-installed tire on brand new KIA K-5 suffered catastrophic sidewall failure without contact with any foreign object after tire and vehicle was driven 151 total miles since new. Tire is Pirelli UPR18-235 PZERO All Season. ( R57-119,  029974 S2 WRZ (E4), (E3) 022958)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"TIRE","size":null,"manufacturer":"Pirelli Tire, LLC"}]},{"odiNumber":11512736,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2023","dateComplaintFiled":"03/20/2023","vin":"5XXG34J25PG","components":"SERVICE BRAKES","summary":"This is the letter I sent to Kia: Dear Sirs, I own a 2023 Kia K5 EX that I bought new and currently has about 8500 miles on it.  Today, while driving on I95 in Florida, I had my right rear tire blow out.  I could tell by the feel of the car that I had a flat before the systems warned me, but that is not why I\u2019m writing you today.  While I was working my way over to the right shoulder to stop, all of the waring lights came on and the brakes stopped working.  Now I want to be clear.  It wasn\u2019t a failure of the brakes themselves.  It was not the anti-lock brake system.  The brake pedal itself locked and would not let me apply the brakes. Again, I want to be perfectly clear here.  I am now driving on a 6 lane highway at about 50 miles and hour on three tires with no working safety systems and I cannot slow down the car.  Eventually, the brakes came bake on line and I was able to stop the car.  However, If the traffic suddenly slowed down, as is common on South Florida, I would have had no way to avoid a collision. I do not know if this is a programmed response to a tire blow out or a major flaw in your safety systems.  If it was designed that way, fire the moron who designed it and have it fixed.  If it\u2019s a flaw in the design, have it fixed.  I cannot believe how dangerous a car you let me drive. Sincerely,  [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11502507,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2023","dateComplaintFiled":"01/18/2023","vin":"5XXG64J2XPG","components":"POWER TRAIN","summary":"My wife was driving down the highway with her cruise control set to 75.  She noticed she was only doing 71 and pushed the gas pedal manually.  The rpm's increased to between 4000-5000 but there was no acceleration with the car.  The car then dropped to 68 mph and would not accelerate at all.  After pulling over and turning the car off and then restarting it started working ok.  This seems to match the transmission recall of the 2023 Kia K5 GT-Line but this car is not currently included in that recall.  This recall should be investigated and possibly expanded.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11492462,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2022","dateComplaintFiled":"11/06/2022","vin":"5XXG44J87PG","components":"WHEELS","summary":"Wheel resonance ducting separated from wheel inside of the tire. Broken pieces, threw off the balance of the wheel/tire resulting in very excessive vehicle vibration.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11490250,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2022","dateComplaintFiled":"10/21/2022","vin":"5XXG34J28PG","components":"ENGINE","summary":"MPG is lower then number provided by both dealer and manufactorer (my average 24 city 27 highway ) factoring that i rarely even use climate controls and other fuel consuming things and often turn off engine in mcdonald's drive thru lane","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]},{"odiNumber":11488746,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2022","dateComplaintFiled":"10/11/2022","vin":"5XXG64J20PG","components":"VEHICLE SPEED CONTROL","summary":"Purchased a 2023 Kia K5 in August 2022 and as of Oct 2022 it has 800 miles.  Four times within that period when I was either stopped or coming to a stop the acceleration excessively increased to 4 or more RPMs. I held my brake hard and put it in Neutral in which the RPMs got higher so I proceeded to Park.  The first 3 times (while in traffic) it lowered the RPMs back down to normal.  The 4th time (today) when stopped and shifting to Park the RPMs did not lower so while in Park, i slowly took my foot off the brake and it slowly lowered the RPMs.  In all 4 instances I had the Auto Hold on.  The 4th occurrence I noticed that the Auto Hold on the dash was blinking green then white so I turned it off.  If this were to occur while I am driving at a high speed, I am afraid it will cause me to have a severe accident.  Please investigate if this has been reported in the past and act fast before there is a fatal result.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]}]}