{"count":202,"message":"Results returned successfully","results":[{"odiNumber":11750963,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2026","dateComplaintFiled":"07/16/2026","vin":"5XXGT4L36KG","components":"UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Blind spot forward collision detection lane departure warning rear cross traffic warning","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11750563,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2026","dateComplaintFiled":"07/15/2026","vin":"5XXGT4L36KG","components":"UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Unknown was just driving to go to my husband to work and it came on when I was coming back home and when I went to pick my husband up from work and was stopped at a stop sign the lights came back on","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11748557,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"07/06/2026","vin":"5xxgt4l38kg","components":"ENGINE","summary":"Oil is needing added on a weekly basis to keep up with how much the engine is burning, Spark Plugs and Coils have been changed excessively, the dealership says we may end up being covered by a recall but the engine needs to completely fail first.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11747405,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2026","dateComplaintFiled":"06/30/2026","vin":"5XXGT4L3XKG","components":"UNKNOWN OR OTHER","summary":"The paint on my car is delaminating.  There are bubbles throughout the car and a few huge bubbles have popped and now the bare body is visible. I have called Kia corporate and they have denied my request to repaint the car. They are telling me that the is a three-year warranty on the paint. My car is only seven years old, and the paint should not peeling/bubbling. I have taken my car to a collision center, and they believe it is caused by a defective manufacturer paint. After looking online, it is a nationwide chronic problem with snow white pearl. Kia is totally aware of this and doesn't want to address the problem. I do know there are many lawsuits against Kia for this particular problem. I am seeking help to get this resolved. Pictures attached.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11743068,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2026","dateComplaintFiled":"06/09/2026","vin":"5XXGT4L30KG","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I was driving down the highway when I kinda noticed speed changed. ABS lights, foreword collision light, and rear end lights, so I turned around went back home. I rarely drive my car and I never had any problems with it. I purshased it brand new.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11742841,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2026","dateComplaintFiled":"06/08/2026","vin":"5XXGU4L13KG","components":"POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"I am reporting a recurring safety hazard involving my 2019 Kia Optima following a repair for diagnostic code P064A (Fuel Pump Control Module). Despite the dealership attempting to repair the fuel system, the vehicle remains in a 'limp mode' state. While driving, the vehicle began shaking violently and lost significant power, refusing to accelerate above 50 mph. This creates an immediate safety risk, as the vehicle cannot maintain highway speeds or safely merge, increasing the danger of a rear-end collision. The P064A code and subsequent 'limp mode' symptoms persist even after professional service. I am concerned that the existing Kia warranty extensions (such as WTY028 for the low-pressure fuel pump) or current repair procedures are insufficient to resolve this underlying mechanical/electronic failure, leaving the vehicle unpredictable and hazardous to operate in traffic.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11742411,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2026","dateComplaintFiled":"06/05/2026","vin":"5xxgw4l27kg","components":"ENGINE","summary":"Engine failure, metal leaking into oil which caused engine to fail","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11736183,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2026","dateComplaintFiled":"05/06/2026","vin":"5XXGT4L30KG","components":"EXTERIOR LIGHTING","summary":"The low beam headlight assembly failed on my 2019 Kia Optima LX with no prior warning, while the high beams and LED daytime running lights continue to function normally, indicating an isolated component failure within the assembly. Notably, the headlight assembly shows no physical damage whatsoever, and both independent licensed repair facilities that inspected the vehicle were unable to identify or repair any specific failed component \u2014 both independently concluded that a full assembly replacement is necessary. The fact that no specific component could be identified as the cause, combined with the absence of any physical damage, suggests this may be an internal failure not consistent with typical wear and tear. Prior to complete failure, the low beam would intermittently illuminate and then cut off unexpectedly during normal operation, which was the only symptom present before the headlight stopped functioning entirely. This creates a genuine safety concern as low beams are the primary source of nighttime illumination and cannot be substituted with high beams in normal traffic conditions. The failure occurred suddenly during normal nighttime driving and could not be fixed with bulb or pigtail replacement as both were in good condition. The vehicle and component remain available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11735174,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2026","dateComplaintFiled":"05/01/2026","vin":"5XXGT4L39KG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Drove roughly an hour from Roseville MI to Temperance MI. Car was fine. No issues on the drive. Gauges were all fine. Got to my friend\u2019s house and took my stuff inside. Came back out immediately and saw dark smoke now coming from the hood. Attempted to open, but couldn't unlatch the hood after it was popped. Saw flames and called 911. Entire car burned down to the back seats. Car seat, Reading glasses and personal items destroyed. Fire fighters put it out and police took report. KIA after review states they dont know why it happened. Also has taken forever and not offered to compensate me in any way shape or form. Received their \u201cfindings\u201d a day ago, April 30. Date of fire was Feb 11th 2026.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11730204,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2026","dateComplaintFiled":"04/09/2026","vin":"5XXGT4L31KG","components":"ENGINE","summary":"The contact owned a 2019 Kia Optima. The contact stated that while her daughter was driving at 60 MPH, she noticed there was smoke emerging from the engine. The driver pulled over safely. but was alerted by a good Samaritan who ran across four lanes of traffic to extinguish the fire with a fire extinguisher to no avail. The fire department was on the scene to eventually extinguish the fire. There were no reported injuries. The vehicle was towed to a towing lot. The local dealer was called, but there was no response. The contact called another local dealer:\u00a04747 S Yale Ave, Tulsa, OK 74135, but there was no answer. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 133,000. The vehicle was deemed a total loss by the insurance company.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11728158,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"03/31/2026","vin":"5XXGT4L31KG","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Even after regular oil changes car requires an additional 4 bottles of oil every 2 weeks. Now the car is jumping and having a misfire.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11727986,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2025","dateComplaintFiled":"03/30/2026","vin":"5XXGU4L16KG","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"The engine of vehicle repeatedly failed, causing the vehicle to stall while driving, which posed a serious risk to my safety and others on the road. The vehicle had approximately 65,000 miles and was maintained routinely and on schedule. The failure first occurred before November 18, 2025, when I reported stalling issues to Kia authorized service & parts. The vehicle was returned as \u201cfixed\u201d on December 12, 2025, but the engine stalled again during normal operation. The vehicle was returned to Kia authorized service & parts multiple times (December 12, December 18, December 23, January 9, January 12, 2026, and March 4, 2026), with repeated assurances that it had been repaired. Each time, the car continued to stall, including during a test drive at Subaru, demonstrating that the failure persisted despite repeated dealer intervention.  The stalling created a significant hazard, as the car could lose power while on public roads, including highways, potentially leading to accidents. There were no consistent warning lights or messages prior to the engine stalling; the first symptom was intermittent loss of power while driving. The failure has been reproduced and observed by multiple service personnel at Kia authorized service & parts and by Subaru during the trade-in test drive.  The component(s) causing the failure were inspected by Kia authorized service & parts staff, but no effective repair was made. Documentation of repair orders and dealer inspections is available for review.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11725400,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2026","dateComplaintFiled":"03/18/2026","vin":"5XXGT4L33KG","components":"UNKNOWN OR OTHER","summary":"Our car paint started peeling out of no where and very bad. I just found out that it is a manufacturing issue with the bonding of the paint.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11725102,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"03/17/2026","vin":"5xxgu4l11kg","components":"ENGINE","summary":"The car had a complete engine failure at 92,000 miles. I was the second owner so this was not covered by any warranties. Well serviced and maintained vehicle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11714319,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2026","dateComplaintFiled":"01/29/2026","vin":"5XXGT4L33KG","components":"POWER TRAIN,ENGINE","summary":"The vehicle experienced a sudden engine failure one day after undergoing a manufacturer emissions/service campaign at an authorized dealership. Prior to service, the vehicle operated normally with no warning lights, knocking, or drivability issues.  After the failure, the dealership denied coverage and declined to inspect the engine oil. The vehicle was towed for an independent inspection, which found metal shavings in the engine oil, indicating internal mechanical engine failure.  The sudden failure created a safety risk due to unexpected loss of engine function. The issue has been confirmed by an independent service center and the vehicle remains available for inspection. No warning lamps or symptoms were present prior to the failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11713252,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2026","dateComplaintFiled":"01/25/2026","vin":"5XXGU4L13KG","components":"UNKNOWN OR OTHER","summary":"The paint is bubbling and falling off in spots. This is ruining our trade-in value. The dealer says it always happens to white vehicles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11712167,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2025","dateComplaintFiled":"01/20/2026","vin":"5XXGT4L32KG","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2019 Kia Optima. The contact stated that while the vehicle was parked, there was sputtering sound coming from the engine compartment, with the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the vehicle was running rough. The vehicle was taken to the independent mechanic where it was diagnosed with a cylinder misfire  and burned spark plug, and that there was oil inside the cylinder and on the spark plug. The contact was informed that the parts needed to be replaced. The vehicle was repaired but the failure reoccurred months later. The vehicle was taken back to the same independent mechanic where it was diagnosed with oil consumption, oil intrusion into the firing chamber, and that another spark plug needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11710748,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"01/13/2026","vin":"5XXGT4L30KG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I purchased this vehicle on [XXX], with approximately 170,150 miles. On [XXX], during a routine oil change at approximately 172,636 miles, it was discovered that the engine had no oil present. Shortly afterward, the oil warning light began flickering intermittently while driving.  On November 4, 2025, at approximately 175,495 miles, a certified mechanic again confirmed that there was no oil present in the engine. At no point were there visible external oil leaks, indicating excessive internal oil consumption.  This condition creates a serious safety risk, as sudden engine failure while driving could lead to loss of power, stalling, or accidents. Based on my experience and publicly known issues involving Kia engines, this appears to be a systemic defect rather than normal wear.  I am requesting that NHTSA document and review this issue as a potential safety defect.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11708483,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/31/2023","dateComplaintFiled":"01/03/2026","vin":"5xxgt4l37kg","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"Car was affected by emergency theft system locked car down when moving and caused airbags to deploy in which fractured my spine vertebra causing spinal fusion","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11707354,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2025","dateComplaintFiled":"12/28/2025","vin":"5XXGV4L21KG","components":"UNKNOWN OR OTHER","summary":"Paint peeling off hood.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11704658,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2025","dateComplaintFiled":"12/12/2025","vin":"5xxgt4l37kg","components":"POWER TRAIN,ENGINE","summary":"Brought vehicle in for Recall-SC340 Theta II 2.4L GDI ECM S/W Upgrade. After service was performed I took my vehicle back home and noticed that my down shifting was different, jolty and clunky. Prior to the upgrade my vehicle shifted flawlessly. Took my vehicle back in to have them check it out and they told me that they couldn't feel it and that the upgrade wouldn't cause that. Called Kia Corporate and filed a complaint.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11704472,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/11/2025","vin":"5XXGT4L3XKG","components":"ENGINE","summary":"I purchased a used 2019 Kia Optima from a dealership in January 2025 with 103,000 miles.  11 months later it's burning oil. Every 2 weeks I have to add a quart of oil. I took it to my mechanic and they found cylinder 4 has been burning oil. They also found a technical service bulletin related to engine oil consumption. They recommended replacing long block assembly. They referred me to a Kia dealership. Currently, my vehicle is at a Kia dealership. They performed a \"leak down test\" and found cylinder 4 has been burning oil and recommend a long block assembly. I have a 3rd party warranty on my car. They are currently reviewing this claim. If they decide to replace the long block assembly, there will be additional uncovered costs that I feel Kia should be responsible for. I have only put 7,000 miles on this car since I bought it 11 months ago. The car currently has 110,500 miles on it. I understand this is a used vehicle but engines should last 200,000+ miles. I'm trying to figure out my rights. By law isn't the dealership responsible for this oil consumption loss and long block assembly replacement?","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11704565,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2025","dateComplaintFiled":"12/11/2025","vin":"5XXGT4L31KG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Kia Optima. The contact stated that the catalytic converter was previously replaced. The contact stated that while driving at 60 MPH, two weeks later, the check engine warning light illuminated, and the vehicle started misfiring. The contact drove to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The mechanic related the failure to an unknown engine recall, and the contact was referred to the dealer for assistance. The vehicle was taken to the nearby dealer, where it was diagnosed with engine damage. The dealer acknowledged the unknown engine recall, but the engine was not replaced. The manufacturer was notified of the failure and informed the contact that the part of the engine that was damaged was not covered. The vehicle was not repaired. The failure mileage was approximately 179,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11703873,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2025","dateComplaintFiled":"12/09/2025","vin":"5XXGT4L3XKG","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"Unknown needing help with new purchased car. Bought this car October/2025 with 93k on engine.  Already been to dealership i Bought it from to have current issues im dealing with checked out and they only listen to it and said it was injector ticking clatter.  Since then ive seen white smoke and the car burning excessive oil. I am adding oil to the car every 2-3 days. Still noticeable smoke and smell of burning oil. No recall on this vin. It seems as if this is a huge problem with this engine.  Please help","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11703133,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"12/05/2025","vin":"5XXGT4L30KG","components":"STRUCTURE,ENGINE","summary":"Engine burners oil at about 1qt per 1000 miles. There is no leak, and no repair to stop the oil from burning quickly. I have to refill my engine with oil several times in between oil changes.     Paint is peeling in various spots on my hood and bumper.  I first noticed a small area along the border of the hood nearest the windshield (mostly visible from the driers seat). Then 3 more spots on the opposite side of the hood and eventually all over the bumper.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11702944,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/04/2025","vin":"5XXGW4L24KG","components":"FUEL/PROPULSION SYSTEM","summary":"After routine maintenance replacing the valve cover gasket, the low pressure GDI fuel line developed a leak in an area away from where the maintenance had occurred. After a 10 minute drive, the car developed a fire in the engine compartment. Upon investigation by an independent auto mechanic, it was determined that the fuel line had become brittle and developed a crack that had sprayed fuel into the hot surfaces of the engine compartment. This appears similar to the scenario affecting earlier Kia Optima models with the 2.0L Turbo engines.   The heat from the fire caused the brakes to start to fail and the amber check engine light to come on within about 5 seconds before smoke was observed coming from the engine compartment. Fortunately, the fire occurred as the vehicle was pulling into the owner's driveway and a fire extinguisher was nearby and used to put out the fire. The vehicle's occupants were able to exit the vehicle with no injuries.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11702596,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2025","dateComplaintFiled":"12/02/2025","vin":"5XXGT4L38KG","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My vehicle is consuming oil excessively. I have to put a whole quart of oil in my vehicle every 2 weeks. I am adamant about getting regular maintenance oil changes as well. My car had to be towed to a local auto shop due to the engine stalling and accelerator not working. They had to replace all 4 coil packs and 4 spark plugs due to dark, tarry oil covering the parts. The repairman told me my engine was at risk of failing, and that the repairs he did would not last without a new engine. I am worried about the car stalling or failing while driving, which puts an accident occurring at greater risk. My complaints resemble symptoms tied to previous Hyundai/Kia engine recalls. I am requesting investigation and manufacturer action related to this issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11701144,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"11/24/2025","vin":"5XXGT4L33KG","components":"ENGINE","summary":"The motor burn oil even after the oil change is done. Also, the car shaking and is not damage to be found.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11700463,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2025","dateComplaintFiled":"11/19/2025","vin":"5XXGT4L31KG","components":"ENGINE","summary":"Red oil light came on along with check engine light took to shop got oil change and they test pressure all is good but oil light and engine light still on replaced oil pressure sensor switch and variable valve solenoid lights still on took to kia dealership they said say thing as first shop replaced oil pressure sensor switch again because they said the aftermarket one doesn't work on my car so bought part from dealer changed it light still on.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11699647,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2025","dateComplaintFiled":"11/16/2025","vin":"5XXGW4L20KG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I just recently purchased my 2019 Kia optima sx turbo. After purchase, I immediately began experiencing issues with the braking system and the forward collision warning light coming on. The cruise control stopped working as well. I googled and saw that there was a recall on the forward collision warning system but the local Kia dealership to me says there is not one. I almost had a head on collision in this car with my granddaughter coming from daycare as I completely lost brakes. I have put so much money into purchasing this car believing it to be a good car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11698751,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2025","dateComplaintFiled":"11/11/2025","vin":"5XXGT4L37KG","components":"ENGINE","summary":"I recently had the engine replaced less than a year ago due to an engine recall on this model car, today 11/11/2025 the engine caught fire. We\u2019ve kept up with oil changes on time and I had no alerts in the vehicle on the dash claiming the engine was hot.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11690475,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2025","dateComplaintFiled":"09/30/2025","vin":"5XXGU4L14KG","components":"FUEL/PROPULSION SYSTEM","summary":"2019 Kia Optima EX - 59,000 miles - car miss fires and shakes on start.  After a few seconds the car calms down and I can drive.  Very dangerous since the fuel can stop flowing and the car can stall at any speed.  Very dangerous!!  Looks like several Kia's from 2019-2023 have been recalled for the same issue - High Pressure Fuel Pump - if my car is having the same issue at 59,000 miles why is this car not recalled, Very Dangerous!  The Kia K5 which took over for the Optima is on the list why not the Optima EX.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11686553,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2025","dateComplaintFiled":"09/11/2025","vin":"5XXGT4L30KG","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2019 Kia Optima. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 51,000. It was later discovered that the mileage was 82,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11685646,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2025","dateComplaintFiled":"09/08/2025","vin":"5XXGT4L33KG","components":"STRUCTURE","summary":"Pearl white paint peeling prematurely","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11685303,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2025","dateComplaintFiled":"09/05/2025","vin":"5XXGW4L25KG","components":"ENGINE","summary":"Over the past couple years, the check engine light has came on and I immediately had a mechanic look at it. The first time they said it was my spark plugs and changed them. Then this year, a year later, the check engine light came on and it became hard to accelerate on my way to a mechanic. Once again, they said spark plugs, so they changed them and claimed that they didn't look to had been changed before. Now here I am a couple of months after that, my check engine light came back on and my car started making a funny noise on my way to work. I turned back around and went home since I was closer to home than work. It sounds like rocks popping when you start it or hit the gas. I had someone check the codes and it said engine 1 and 4 coils. All 4 coils and spark plugs were changed again. That did not fix it. The sound is still there and the engine light is now blinking. I have kept up with the oil changes and everything. There is no recall. I still owe on the car and it is not able to be driven.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11683345,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2025","dateComplaintFiled":"08/27/2025","vin":"5XXGT4L32KG","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I was just driving then noticed lack of acceleration and the engine light flashing.  Loosing acceleration mid driving posed a great safety risk because no other drivers would know the issue I was experiencing and risked causing an accident. The vehicle was taken for a fault code reading which indicated a knock sensor code, later it was inspected at the dealership who confirmed an ECU issue. The police or insurance have not inspected the vehicle for this particular issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11679164,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"08/07/2025","vin":"5XXGW4L20KG","components":"STRUCTURE","summary":"I am the owner of a 2019 Kia\u202fOptima\u202fSX Turbo in Snow White Pearl (SWP) paint. At approximately 100,000 miles, I observed bubbling and peeling of the paint\u2014no collision or exterior impact occurred to trigger this. The peeling area has since enlarged, exposing the underlying primer or bare metal, which is visible in an attached photo.  I contacted Kia around 115,000 miles when I fully realized the paint failure. Kia declined to offer any repair or goodwill assistance, citing that the vehicle is no longer under warranty. However, this is a widely reported defect affecting many Kia and Hyundai vehicles with the Snow White Pearl paint. Numerous owners have experienced similar peeling and flaking without misuse or accidents.  This is clearly a manufacturing defect in paint adhesion, rather than normal deterioration. It compromises both the vehicle\u2019s aesthetics and resale value, and it may lead to rust or more serious long-term problems. There are pending class-action lawsuits in Canada for identical issues with SWP paint. Yet, U.S. owners are left to manage this defective condition on their own, without support from Kia.  I respectfully request the NHTSA open an investigation into this paint failure issue involving Kia vehicles painted in Snow White Pearl, including the 2019 Optima, and consider issuing a recall or a mandatory repair campaign.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11677087,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2025","dateComplaintFiled":"07/29/2025","vin":"5XXGT4L3XKG","components":"ENGINE","summary":"I am the owner of a 2019 Kia Optima FE with the 2.4L GDI engine (Theta II). Despite following a consistent maintenance schedule with synthetic oil changes every 4,000 to 6,000 miles, the vehicle is experiencing premature engine failure.  Specifically, the engine has internal valve damage, and the shop diagnosed the issue as failure of an internal valve component. The vehicle also has a leaking axle inner boot, but the major concern is the engine. Kia has refused warranty coverage, goodwill assistance, or recall support despite this engine being part of a long-standing pattern of issues documented across many Kia and Hyundai vehicles with the Theta II platform.  I still owe approximately $10,000 on this vehicle, and now face a potential $5,000+ repair due to a known manufacturing defect. Kia Consumer Affairs and the dealership both declined assistance, claiming my warranty has expired, even though this engine has been involved in class action lawsuits, extended warranties, and TSBs related to premature wear, oil consumption, and mechanical failure.  I am submitting this complaint to formally report the issue and to urge the NHTSA to continue investigating Kia\u2019s 2.4L Theta II engine failures, as they represent a potential safety and financial risk to consumers. Many drivers are left stranded or in serious debt due to an engine defect they could not have prevented.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11671304,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2025","dateComplaintFiled":"07/05/2025","vin":"5XXGT4L39KG","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"While I was drive these warning lights came on as you in the picture there are no signs of a crash. I have took my car in for service at Kia of Bradley for them to reset my system on 7/01/2025 and they have came back on and they would not go off. I feel like this is a recall on my Kia Optima 2019.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11669702,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2025","dateComplaintFiled":"06/27/2025","vin":"5XXGT4L33KG","components":"POWER TRAIN,ENGINE","summary":"\u2022Rapid oil loss \u2014 topped off every 1\u20132 weeks \u2022Engine misfires, check engine light \u2022Spark plug fouling and performance loss \u2022Repeated advice to \u201cjust refill oil\u201d and \u201cwait for failure\u201d \u2022Unsafe to drive, especially as a working single mom","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11668635,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2025","dateComplaintFiled":"06/23/2025","vin":"5XXGU4L17KG","components":"ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Engine seizures.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11667021,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"06/15/2025","vin":"5XXGT4L33KG","components":"ENGINE","summary":"The engine appears to be consuming an abnormal amount of oil. There are no visible leaks or external damage, and the vehicle has not yet stalled or failed, but oil levels drop rapidly between oil changes. The engine is available for inspection upon request  Driving with low or empty oil levels risks sudden engine failure while in motion, which could lead to loss of power, stalling in traffic, or even a crash. The oil warning light came on and went off at regular intervals unexpectedly during driving this week, which prompted me to get it to my mechanic asap to avoid potential engine damage or failure. They performed an oil change (even though I had done it there for this same car only 2133 miles ago  NOT YET. I have contacted the dealership and have been advised to monitor the oil level or potentially conduct an oil consumption test. I have not yet received a formal diagnostic or confirmation from Kia or a third party.  Yes the vehicle was formally inspected by Gettel Kia of Bradenton on 14th Street for an engine stalling issue... Have experienced a stall only once since then  Yes. The oil warning light turned on (and off several times in 1 minute intervals) for the first time around 132011 miles. Upon the mechanic checking the dipstick, the oil level was significantly below minimum. No check engine light appeared. An oil change was performed only 2133 miles since the last one.  Additional Notes: I have discovered multiple similar reports from other 2016\u20132020 Kia Optima owners via online forums such as Reddit and Kia owner groups, suggesting this may be a widespread issue related to the GDI engine design. These cases often go unresolved until engine damage occurs.  I am requesting:  A formal oil consumption test A full engine inspection Repair or replacement if the issue is confirmed Consideration for goodwill or warranty extension due to potential manufacturing defect  I am maintaining oil top-off records and would be happy to provide them","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11667036,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2024","dateComplaintFiled":"06/15/2025","vin":"5XXGT4L33KG","components":"ENGINE","summary":"Engine failure","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11664182,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"06/01/2025","vin":"5XXGU4L15KG","components":"UNKNOWN OR OTHER","summary":"I purchased this car off the show room floor in 2019 with only 10 miles on it. At some point in 2022 my car was slow to accelerate. I received the recall letter September 16,2022. no appointments until 08/09/2023. It didn't help .It was still stalling two weeks after. I have talked to the manager numerous occasions. He said it sounds like the transmission. The parts manager told me he will keep it overnight so his mechanics can drive it the following morning. That didn't happen. This car is a safety hazard. I can't pull out in front of anyone due to the car stalling. My family like to have lost our lives this weekend 05/31/2025 due to the car failing to accelerate(stalling). I have filed complaints with KIA head quarters twice. They keep telling me that if there's no warning lights on they can't identify the problem. On 01/06/2025, the manager and parts manager agreed to keep my car for a couple of days. I paid for my oil change/tire rotation and they sent me on my way. the bottom line is this car will be the death of me. God forbid!!","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11663979,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"05/30/2025","vin":"5XXGT4L37KG","components":"ENGINE","summary":"Original owner, received in mail that this vehicle was recalled for engine issues. Provided a lifetime warranty for engine. Noticed my vehicle began consuming oil more than normal. I constantly have to put oil in the car 2-3/ week. The shops say it doesn\u2019t need an oil change the oil is burning fast. Never notice any leaks bit my vehicle began to not pick up speed and shop said the oil is burning and possible engine is getting ready to go. Called dealership and they said they won\u2019t replace u less the engine is totally blown and I need to have all type documents showing I\u2019ve been doing maintenance although this is a known issue. Constant oil changes.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11662524,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2025","dateComplaintFiled":"05/22/2025","vin":"5XXGT4L35KG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2019 Kia Optima. The contact stated that there was an abnormally strong fuel odor coming from the vehicle. The contact stated the fuel odor was stronger on the rear driver's side, where the gas tank was located. The used car dealer from whom the vehicle was purchased was notified of the failure. The vehicle was not diagnosed or repaired by an independent or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 95,658.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11662000,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2025","dateComplaintFiled":"05/19/2025","vin":"5XXGT4L38KG","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"My paint job is peeling away. I can not even wash my car with out it flicking off.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11660178,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2025","dateComplaintFiled":"05/10/2025","vin":"5XXGT4L3XKG","components":"ENGINE","summary":"I was driving in the rain on the highway and engine light started flashing!","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11659098,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2025","dateComplaintFiled":"05/05/2025","vin":"5XXGU4L19KG","components":"UNKNOWN OR OTHER","summary":"I own a 2019 kia that is garage low milage 35,757 when not driving. the paint had a spot of paint missing on the hood and i ordered touchup paint to protect and before it arrived i noticed a larger spot. I drove to town and a large spot flaked.  I call the dealer and they said they didn't handle that.  I called kia customer service and they said would write a work order and i haven't heard any thing from them. i have gone to computer to see if any recalls and none.  there are a lot of complaints from owners but no help from Kia . I read an article from Kia that they had stopped using the pearl white paint due to so many complaints.  This need to be address and something done.  I took to a reputable body shop today and received estimate and it was not just my hood found spots on right fender and trunk with estimate of almost $4,000.00 . I can not make Kia repaint my car and i can not leave it to rust nor can i afford a new car.  Canada did recalls on this matter the United States needs to stand up for the people of the United States.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11658090,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"05/01/2025","vin":"5XXGU4L19KG","components":"STRUCTURE","summary":"The snow pearl white is paint is just peeling off just peeling off there\u2019s 34,000 miles on it I noticed a small look like a chip last week. I went to wash it today and it\u2019s just peeling off.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11658158,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2024","dateComplaintFiled":"05/01/2025","vin":"5XXGT4L36KG","components":"ENGINE","summary":"The contact owns a 2019 Kia Optima. The contact stated that while driving at various speeds, an abnormal engine oil consumption was noticed. The check engine oil warning light illuminated abnormally often, shortly after an oil change had been performed. The vehicle was taken to a local dealer, where it was diagnosed with defective piston oil rings. The vehicle was not repaired due to the warranty being deemed invalid. Upon further investigation, the contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11655299,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2025","dateComplaintFiled":"04/17/2025","vin":"5XXGT4L32KG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"Lights appeared on the dash and the vehicle locked and would not drive. This happened as I was actively driving. I had the vehicle towed and was told by the Kia dealership that it was my abs/hecu. Before this happened, there was no warning lamps or messages. The car was driving normally.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11652457,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2024","dateComplaintFiled":"04/03/2025","vin":"5XXGT4L35KG","components":"ENGINE","summary":"My engine is burning oil at an alarming rate, my car is not recognizing low oil, so I no oil lights are appearing. I have to go to the oil change place weekly to have my oil checked. When my oil is low, I have to pay to have my oil replenished between months of my oil changes. My and my son safety was put at risk, when I found out at an oil change visit, I had less than an quart of oil I was driving around with. Which can cause engine failure while driving, overheating, and reduced performance while driving. This was confirmed by an oil change facility. I am currently in a ongoing dispute with the dealership I received my car from. The Kia dealership is refusing to do any maintenance until I can produce five years of oil change records that are not showing on car fax. To date my car oil light is not coming on, no signs are shown in my car showing this issue. I have to just get it checked weekly and pay for oil to be safe until, I can get a new engine.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11652179,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2024","dateComplaintFiled":"04/01/2025","vin":"5XXGW4L27KG","components":"AIR BAGS","summary":"I brought my Kia Optima into the dealership in October 0f 2024, because my airbag light came on. It has not been there over 6 months because my passenger airbag module is not operable and rending all my airbags useless; it is also on backorder with no ETA. The dealership wouldn't help with my escalation it has taken me 6 months to get to the escalations department and now they will not offer additional support with payments or a buy back \"due to warranty\". I feel helpless and like my investment has been thrown in the trash and lit on fire as my car is sitting in the parking lot in the AZ sun, not being moved and not protected from the elements. They continue to offer no real resolutions and tell me to wait for a piece that has absolutely no ETA.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11651683,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"03/31/2025","vin":"5XXGT4L36KG","components":"ENGINE,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Oil is getting into cylinders causing spark plugs to misfire. Very high oil consumption so I have to put oil in it every other day in between oil changes. I\u2019ve been to Kia Service department several times in the past 2 months.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11650841,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2025","dateComplaintFiled":"03/26/2025","vin":"5XXGT4L32KG","components":"ENGINE","summary":"My 2019 Kia Optima purchased brand new. Kia released a service bulletin on 3/1/22 citing \u201cexcessive oil consumption for 2011-2021 Optima's\u201d. I took it in for the \"updates\" for said service bulletin for the engine and was told that my engine is good and covered now for the life of the engine even past the 100k miles (mind you no one mentioned doing an excessive oil consumption test at this time). On 3/22/24 car had 104k miles on it and the oil light came on. I had an oil change just 2500 miles or so prior. Pulled into an autozone and it was almost bone dry. I put oil in it and the light went off. I took it to Evans Kia and was told that they couldn't do anything because it was past 100k warranty and that they couldn't run the DX test to determine if it was excessively consuming oil as per the recall. Apparently during the recall they did the DX tests if the consumer stated it was burning oil fast or something to that extent. Mine did not get said test, only the upgrade. They should have done the test, but they just did an \"upgrade\" which clearly did not work. They said since I had the \"upgrade\", if the engine fails, then Kia would fix it under warranty. Since then, this happened at least 4 more times with the oil light coming on and engine oil practically gone. Each time took less and less miles. I showed up to Kia 2 of those times in 2024 to show them the the oil change date, mileage, and check oil light on. Also physically showed them the oil being almost empty, yet they did nothing but say when the engine dies or \"knocks\" they can fix it under warranty. One of those times I had it towed but they determined it was the fuel pump, never mentioned anything else. Fast forward 3/15/25 the engine starts knocking and engine light comes on. I managed to drive it to Evans Kia without any accidents. After my car sat for 9 days, they call me on 3/25/25 and tell me there is a \"burnt valve on cylinder 4 and the engine will need to be replaced and it is not covered. How? Help!","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11650922,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2025","dateComplaintFiled":"03/26/2025","vin":"5XXGT4L33KG","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"UNKNOWN. Vehicle is burning through oil every 1,000 miles or so. Excessive oil consumption which i am aware there is a recall. However Kia states my VIN # is not included. While at the dealer service department for failed A/C system, we questioned the excessive oil consumption and engine replacement. We were told they found nothing wrong. Having to top off oil every 1,000 miles or so. It does not make it to the next oil change before the light comes on. No oil leaks. Mechanic said known problem with this engine. Most recently the starter went bad, alternator, and battery. Replaced with a second brand new battery and car won't start again. Dash is lighting up erratically, new battery dead. As if something is drawing all power and draining brand new batteries. This car has a little over 86,000 miles and one thing after another is failing. The car lost power and power steering in a curve leaving us in a dangerous situation after replacing the starter. Dash lighting up erratically with front end collision warning message on the display. We had it towed to our residence which our auto insurance reimbursed us for. Replaced alternator and battery yesterday, and the car lost all power again turning back onto our street, again with the Dash lighting up erratically.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11649988,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2025","dateComplaintFiled":"03/23/2025","vin":"5XXGT4L36KG","components":"UNKNOWN OR OTHER,ENGINE","summary":"HAD CAR FOR 2 AND 1/2 YEARS STARTING ABOUT 9 MONTHS AGO STARTED HAVING ISSUES WITH OIL LEAKING ISSUE.  I NOTICED WHEN STARTING CAR AND MADE SHAKING SOUND BOUGHT TO MECHANIC AND TOLD ME THE OIL LEAKED HAVE TO REPLACE SPARK PLUGS AND HAVE DONE ABOUT 4 TIMES NOW SEPT 2024, FEB 2025, 03-14-25 AND THIS MORNING 03-23-25. I'M STILL MAKING PAYMENTS ON THIS CAR BESIDES COSTS FOR REPAIRS. THANKS APPRECIATE ANY HELP.  MY MECHANIC SAID WHEN ENGINE WAS BUILT NOT PUT IN STRAIGHT IN VEHICLE WONDERING IF THIS RELATED TO MY ISSUE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11646878,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"03/06/2025","vin":"5XXGT4L38KG","components":"ENGINE","summary":"Oil consumption","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11646596,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"03/05/2025","vin":"5XXGT4L39KG","components":"SERVICE BRAKES","summary":"When attempting to stop, my brake petal goes all the way to the floor causing me not being able to stop! No warning lamps or messages and no other symptoms or problems with my brakes It start month ago and seems to be getting worst","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11641536,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2025","dateComplaintFiled":"02/08/2025","vin":"5XXGT4L38KG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Sometimes when I drive it will say my forward collision is blocked so it will disable but it normally shuts off. Tonight I'm driving on the freeway a steering wheel pops up then blind spot abs traction and a few more lights come on then it say check headlights those are dimming the radio is cutting off. The wipers aren't working but the car is still accelerating then all of a sudden the car goes from 55 to 0 the wheel locks and I have to coat to the side of the road.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11641346,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"02/07/2025","vin":"5XXGT4L31KG","components":"ENGINE","summary":"Excessive oil consumption for a car with 45,000 miles with no observed leaks under the car or on the outside of the engine","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11640243,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2025","dateComplaintFiled":"02/02/2025","vin":"5XXGT4L36KG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"P1326 code. Check engine light flashing. Is in limp mode with limited power.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11640100,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2025","dateComplaintFiled":"02/01/2025","vin":"5XXGT4L32KG","components":"ELECTRICAL SYSTEM","summary":"I was driving down the main street on my way home when my check engine light came on, and my car began shaking and sputtering, and I was unable to excel. I was barely able to make it home, less than 1/4 mile away. cars had to go around me in heavy traffic. taking it to the dealership Monday not the first time this has happened.  I took it to a shop over the weekend and was told after diagnostic it was the ECU.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11637667,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/22/2025","vin":"5XXGU4L13KG","components":"FORWARD COLLISION AVOIDANCE","summary":"It was snowing and an icy day Jan. 21 in Atlanta, Georgia. I was driving on Buford Spring Connector going southbound. I was on a bridge and it was completely white and icy. I saw there was a car stopped in front of me. I tried to put on my breaks and my car would not slow down. I was getting closer to the other vehicle still trying to break. I tried to use my electronic emergency brake and it did not engage. The car did not even try to break for me which it normally does if I moving faster than a stopped car in front of me. I rear ended the person in front of me. I just wanted to let someone know as the forward collision did not work in this case and the accident could have been avoided.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11634082,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2025","dateComplaintFiled":"01/04/2025","vin":"5XXGT4L33KG","components":"ENGINE","summary":"I recently had an oil change and not even 600 miles later the oil is completely gone. My engine is burning oil like crazy. This just started happening at the 95,000 miles mark","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11633620,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2024","dateComplaintFiled":"01/02/2025","vin":"5XXGT4L36KG","components":"SERVICE BRAKES, HYDRAULIC,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2019 Kia Optima. The contact stated while starting and driving at an undisclosed speed, the \"Check Blind Spot Collision Warning System\" and \"Check Forward Collision Avoidance Assist System\" messages became displayed. The ABS, traction control, and several other unknown warning lights were illuminated. The vehicle was taken to the dealer, who retrieved DTC codes: C121002 and C121102. The dealer replaced the rear wheel speed sensor. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11630663,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"12/13/2024","vin":"5XXGT4L35KG","components":"ENGINE","summary":"Since January 2024 I have had to replace the spark plugs more than 3 times. It has also had to have an oil change done at least every two months regardless of the miles that were put in it. BURNING OIL LIKE CRAZY Mid October 2024 a full tune up was done as well as oil change and less than two weeks later it started bucking like a bronco and all oil was gone out of it. Check engine light is on and oil light goes on and off. Cannot drive at all","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11629409,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"12/07/2024","vin":"5XXGT4L34KG","components":"ENGINE","summary":"Defective piston rings leading to excessive oil consumption, spark plug deterioration, and potential engine failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11629195,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2024","dateComplaintFiled":"12/06/2024","vin":"5XXGT4L37KG","components":"AIR BAGS","summary":"Diagnostic scan of car's computer showed trouble code B138400 Side Airbag Front PAssenger-Resistance Circuit Short to Ground.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11629109,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"12/05/2024","vin":"5XXGT4L37KG","components":"UNKNOWN OR OTHER","summary":"On October 30th 2024, I purchased a 2019 Kia Optima from San Diego Chrysler Dodge Jeep Ram.  On November 26th the car was stolen from in front of my house, while the alarm was activated and the key was in our possession.  I went online to the Kia website to find some information and found that there was a recall on that vehicle to install an anti-theft device.  San Diego Chrysler did not have this done.  I contacted them in regards to that not being done and they replied that they offered me to purchase a GPS system.  They don't seem to feel anything was done wrong but if a car has an open recall, it would seem that a dealer needs to have that done PRIOR to selling a car to a consumer who is unaware of the theft problem.  I had the car for three weeks, lost my trade-in, deposit and still have it financed.  Big conglomerates need to be held accountable.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11625176,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2024","dateComplaintFiled":"11/14/2024","vin":"5XXGT4L36KG","components":"FORWARD COLLISION AVOIDANCE","summary":"Forward collision Avoidance assist system - warning comes on, was told the hydraulic electrical control unit failing, this may need a recall.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11624852,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2024","dateComplaintFiled":"11/12/2024","vin":"5XXGT4L34KG","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2019 Kia Optima. The contact stated that while attempting to perform an oil change, the contact became aware that the hood latch was not operating as needed. The contact was unable to unlatch and raise the hood. The vehicle was taken to an independent mechanic and the contact was informed that the hood latch release cable had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11624375,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2024","dateComplaintFiled":"11/09/2024","vin":"5XXGT4L30KG","components":"ENGINE","summary":"Engine is consuming too much oil engine is shaking and knocking engine light is on reducing speed will cut off in mid drive","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11624194,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"11/08/2024","vin":"5XXGT4L38KG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Kia Optima. The contact stated while driving at undisclosed speeds, the check engine warning light was flashing, and the vehicle went into LIMP Mode. The vehicle was towed to the local dealer, where it was diagnosed and determined that an unknown sensor needed to be replaced. The vehicle was repaired, but the failure recurred. While driving 65 MPH, the driver came to a stop, and upon accelerating, the check engine warning light started flashing. The vehicle was consuming an excessive amount of engine oil. The contact used a code reader and determined the failure was with the knock sensor. The vehicle was taken back to the local dealer, who determined that the knock sensor needed to be replaced. The dealer informed the contact that there was no warranty coverage on the vehicle for the failure. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 92,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11622422,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2020","dateComplaintFiled":"10/29/2024","vin":"5XXGT4L35KG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2019 Kia Optima. The contact stated while driving approximately 65 MPH, the vehicle made an abnormal knocking sound and started vibrating and shuddering. The contact stated that the vehicle started to lose motive power and failed to respond upon depressing the accelerator pedal. The vehicle stalled and failed to restart. The contact stated that the check engine warning light illuminated while attempting to restart the vehicle. Additionally, the contact stated that the vehicle had previously experienced engine failures and electrical fuse failures. The contact stated that the 12-volt battery was previously replaced three times. The contact had taken the vehicle to two local dealers. The second dealer referred the contact to the manufacturer for assistance. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11622061,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2024","dateComplaintFiled":"10/26/2024","vin":"5XXGU4L15KG","components":"STRUCTURE","summary":"PAINT CAME OFF OF THE HOOD AND TRUNK (PEARL WHITE)","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11621096,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2024","dateComplaintFiled":"10/21/2024","vin":"5XXGT4L39KG","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Under normal operating conditions all sensors malfunctioned causing all abs systems to stop working.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11615211,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"09/18/2024","vin":"5XXGT4L35KG","components":"STRUCTURE","summary":"Paint is peeling and chipping on the hood of the vehicle and also the trunk paint is bubbling.  It is getting worse as time goes on.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11611383,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2021","dateComplaintFiled":"08/28/2024","vin":"5XXGT4L34KG","components":"ENGINE","summary":"The contact owns a 2019 Kia Optima. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. During the failure, a flashing check engine warning light was illuminated. The vehicle was towed to the local dealer who determined that the engine had experienced excessive oil consumption. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,449.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11609473,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/19/2024","vin":"5XXGT4L39KG","components":"ENGINE","summary":"The car is using oil like crazy and is not leaking anywhere out of the vehicle.  Stalling out while driving and then accelerating. Has completely lost power and rolled down an onramp.  Completely unsafe.  Took for diagnostic and they wanted to say I needed a new gas cap.  Replaced, still doing same thing.  Hesitant to start even and the alternator is less than a year old.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11608988,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2023","dateComplaintFiled":"08/16/2024","vin":"5XXGW4L23KG","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2019 Kia Optima. The contact stated while driving at various speeds, the vehicle failed to immediately accelerate while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 15,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11608387,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2024","dateComplaintFiled":"08/14/2024","vin":"5XXGT4L37KG","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"This vehicle is a lemon. It is a 2019 with 81,000 miles. How in the world does the engine start knocking when i have consistently, kept up with the maintenance on this vehicle. If i do not hear something soon im weakening legal action. Since May 18TH i have been without a car.i am a single mom and this is so difficult. Mind you it was towed July 5th from where it broke down on me.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11608257,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2024","dateComplaintFiled":"08/13/2024","vin":"5XXGT4L36KG","components":"ENGINE","summary":"I am having to change the plugs in this car monthly. The car goes into limp mode and will not go over 15 miles an hour. There is oil getting in the plugs and causing them to burn. This car uses a lot of oil. Lots of oil!!  these issues started at 100,011 miles.  I have also noticed that this car has started accelerating on its own.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11607564,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"08/09/2024","vin":"5XXGT4L3XKG","components":"STRUCTURE","summary":"Paint peeling off for no reason. Car has zero damage, no wrecks, no issues of any kind. Paint started coming off the hood and it\u2019s a known issue with the color of my car. Snow Pearl White. One spot is already rusting and it can lead to body damage and frame issues in the long run.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11606554,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2023","dateComplaintFiled":"08/05/2024","vin":"5XXGV4L21KG","components":"TIRES","summary":"The contact owns a 2019 Kia Optima equipped with Continental Tires, Tire Line: PureContact LS, Tire Size: P235/45/R18, DOT Number: CNFUWD4M2622. The contact stated that while his wife was driving approximately 60 MPH, the contact felt an abnormal vibration coming the front passenger\u2019s side tire. The contact stated that his wife heard an abnormal \"booming\" sound and saw in the rearview mirror what appeared to be sections of tread on the highway. The contact was called by his wife and drove to the location and replaced the defective tire with the spare and drove the vehicle to the tire dealer. The dealer confirmed that the tread had separated from the side wall. The dealer replaced the tire under road hazard warranty on the tire. The vehicle was repaired. The contact stated that his wife was driving at approximately 35 MPH when she heard an abnormal \"booming\" sound from the passenger side rear tire. The contact stated that his wife pulled into a parking lot and called the contact. The contact stated that when the tread delaminated from the tire part of the rear passenger wheel well was cracked by the debris. The contact was able to replace the damaged tire with the spare and drove the vehicle back to the same tire dealer. The contact stated that the dealer advised that the tire manufacturer would be contacted because the dealer reported that other customers were having tread separation failures with the same tire line. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate vehicle failure mileage was 47,800 and the tire failure mileage was approximately 10,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"PURECONTACT LS","size":"215/60R16 95V","manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11605731,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2023","dateComplaintFiled":"07/31/2024","vin":"5XXGT4L39KG","components":"ENGINE,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2019 Kia Optima. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that shortly afterwards, the check engine warning light illuminated, and the vehicle started losing motive power while attempting to accelerate. The contact stated that the vehicle was shuddering and jerking while driving. The contact also stated that the Forward Collision Avoidance sensors activated inadvertently while driving or the vehicle was parked. The vehicle was taken to a local dealer where it was diagnosed with excessive oil consumption and the contact was advised that the failure with the Forward Collision Avoidance sensors was the regular function of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,813.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11592144,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"06/03/2024","vin":"5XXGW4L21KG","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX  To Whom It May Concern,  I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles.  The primary issues are as follows:  1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles.  These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws.  I urge the National Highway Traffic Safety Administration (NHTSA) to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles.  Thank you for your attention to this matter. I look forward to your prompt action and response.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11592022,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2024","dateComplaintFiled":"06/02/2024","vin":"5XXGT4L38KG","components":"ENGINE","summary":"My car was having to get the spark plugs once a month loosing oil. Lots of Oil is coming out through the exhaust my grandfather just saw it. I still owe 20,00 on this car. I was told by Kia I\u2019m going to need a new engine. I stopped driving it","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11589707,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"05/20/2024","vin":"5XXGT4L30KG","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11588878,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2024","dateComplaintFiled":"05/15/2024","vin":"5XXGW4L21KG","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I am writing to bring to your attention a critical safety issue with my 2019 Kia Optima SX 2.0 GDI Turbo, which has accumulated approximately 103,000 miles. This vehicle has recently developed several serious problems that I believe pose significant risks to both my safety and the safety of other road users. Firstly, my Kia Optima has been burning an excessive amount of oil. Specifically, it consumes over 5 quarts of oil within just 2,000 miles of driving. Despite thorough inspections, even from Kia Dealers there are no visible oil leaks, making this issue even more perplexing and concerning. Moreover, the vehicle has begun to shake violently while driving on the highway, which has led to a substantial loss of power in the middle of traffic. This unpredictable loss of power is extremely dangerous, especially at high speeds, as it compromises my ability to maintain control of the vehicle and poses a significant hazard to other motorists. Additionally, the car now emits a loud knocking noise, which appears to be related to the engine's internal components. This issue further exacerbates the vehicle's performance problems and raises serious questions about its reliability and safety. I urge the NHTSA to investigate these issues promptly. The problems I am experiencing are not isolated and may affect other Kia Optima owners, potentially leading to widespread safety risks. I believe it is crucial to determine if there is a manufacturing defect or other underlying cause that needs to be addressed to prevent accidents and ensure the safety of all Kia Optima drivers.  Thank you for your attention to this matter. I am hopeful that the NHTSA will take immediate action to investigate these serious safety concerns and provide a resolution to protect both myself and others.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11584657,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"04/23/2024","vin":"5XXGT4L30KG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Burns through oil. I have to consistently have oil on hand. 107,000 miles and being told my year does not fall under getting a new engine falls on me to replace it. This is an issue that falls on the manufacturer. Please help","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11583677,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2021","dateComplaintFiled":"04/17/2024","vin":"5XXGT4L30KG","components":"ENGINE","summary":"GDI MOTOR CONSUMES A LOT OF OIL","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11582456,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2024","dateComplaintFiled":"04/11/2024","vin":"5XXGT4L37KG","components":"ENGINE","summary":"The contact owns a 2019 Kia Optima. The contact stated while the vehicle was parked, there was oil leaking from underneath the hood. The vehicle was taken to an independent mechanic where the oil was changed; however, the failure recurred. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,008.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11581362,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"04/05/2024","vin":"5XXGT4L32KG","components":"ENGINE,FORWARD COLLISION AVOIDANCE","summary":"The engine is consuming oil very fast and needing oil way before the next oil change. The oil consumption test Kia did stated that it was 2 quarts low after the first 1000 miles. Car does not have extended warranty but this a manufacturing defect. Suggestion was new motor. Also it's recall for the forward collision safety feature but my car vin is not included even though it goes off when nothing is in front of me. They want me to pay for these issues the motor cost the same as the payoff of car. This is ridiculous, I purchased Kia due to having a older model that almost got 300,000 miles on it before transmission died. I got a great payment and a newer car but didn't expect to have this motor issue or safety problem with no help from manufacturer. I'm stuck keeping oil in car so it's burn out & cutting safety feature off so it stops breaking when nothing is in front me. Both of these issues or manufacturing defects and should be fixed by KIA.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11581205,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2024","dateComplaintFiled":"04/04/2024","vin":"5XXGU4L16KG","components":"ENGINE","summary":"2019 Optima EX excessive oil consumption. Oil changed every 3000 miles, but is always empty within 1000miles. Car has 101,000 miles.  Took to Kia dealership due to loss of power on acceleration and stalling and excessive oil consumption, they said I have multiple misfires on cylinder 1, excessive sludge buildup under cap and again no oil present. I was advised the engine needed replaced and that somehow this is a me problem and not a Kia problem.  Spoke with Kia support and because it\u2019s 1,000 miles over warranty they will not do anything even though they are aware of excessive oil consumption issue in these motors","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11580864,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2020","dateComplaintFiled":"04/03/2024","vin":"5XXGU4L19KG","components":"UNKNOWN OR OTHER","summary":"I own a 2019 Kia Optima whose paint is peeling off rapidly. The paint began peeling in a tiny spot that I thought was a chip from a rock but has now grown to several spots peeling all over. I first noticed this in 2020 I visited my dealer on January 2024 to no avail. Not only was their technician rude, but he also said the paint was not covered under KIA\u2019s bumper to bumper warranty. I have bought the extended bumper to bumper warranty at the dealer. I\u2019ve owned several cars in my life and have never had this problem with any of them. I currently own a 2003 Toyota whose paint is in much better condition than my 2019 Kia. I believe this is a factory defect with this paint color and would like you to further investigate and help to restore my KIA so that the peeling stops. I\u2019m attaching several photos for your review.  The color is Snow White Pearl.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11579817,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2024","dateComplaintFiled":"03/27/2024","vin":"5XXGT4L39KG","components":"ENGINE","summary":"Engine is consuming extreme amounts of oil. I have never been late for an oil change, and often go before I\u2019m even due. My car was stalling and the RPM was fluctuating. I had to pull over and turn the car off. I then noticed my oil light on for 2 seconds, then it turned off. I\u2019m not due for an oil change for another 2,000 miles. I pulled in to a mechanic shop (thankfully I was right next door) and low and behold, hardly any oil in my car. Had maybe half a quart left. I should have been good for another 2,000 miles. This is not the first time this has happened either. I no longer feel comfortable driving myself or my kids in this vehicle. It has been nothing but constant worry about my engine dying, burning or stalling. This car only has 70,000 miles on it and only 4 1/2 years old!!!! This is the second incident of this car jerking and stalling on the highway. Thankfully I\u2019ve been able to pull over to avoid being slammed. I had the oil topped off so the engine could function, but once again, I was not due for a change.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11578950,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2024","dateComplaintFiled":"03/22/2024","vin":"5XXGT4L37KG","components":"ENGINE","summary":"Was driving my vehicle when it started shaking violently and the check engine light came on.  Took it to my mechanic and then it was towed to the Kia dealership. Both say that cylinder 2 won\u2019t hold compression due to leaking valves causing oil to flood the engine and the engine to not work properly. I was told I could drive it still but that the engine could seize at any time putting us at risk for an accident. Kia says this is not covered under the extended warranty, but I have had multiple mechanics say this is an issue with 2017 and newer Kia\u2019s and Hyundai\u2019s,","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11578034,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2024","dateComplaintFiled":"03/18/2024","vin":"5XXGT4L34KG","components":"FUEL/PROPULSION SYSTEM","summary":"Our 2019 Kia Optima has now stalled twice at a stop light in the past year.  When it happens, we're able to restart the engine.  In addition to stalling, the car struggles to start on some days and runs lumpy (minor surges in power) on other days.  The symptoms match a problem Kia is aware of and for which it has provided an extended warranty (15 years/150,000 miles).  Below is the wording from the extended warranty letter (2016-2020 MY Kia Optima Vehicles Low-Pressure Fuel Pump New Vehicle Limited Warranty Extension dated Sept 9, 2022): \"If, at any time within the extended warranty period, you experience intermittent reduction in engine power, stalling while at idle, and/or inability or difficulty starting your engine, your authorized Kia dealership will diagnose the cause at no cost to you.\" When I took the car in after both incidents, the Kia dealer is not able to replicate the issue because it's an intermittent issue.  There is no fault code thrown by the vehicle computer.  The dealer and I have separately called Kia to get authorization to replace the low-pressure fuel pump (the most likely culprit), but Kia has denied the request because the dealer isn't able to replicate the issue.  This is non-sensical given the fact that Kia in its letter admits that this problem is intermittent.  I'm afraid that the next time the low-pressure fuel pump fails, it will be in a far more dangerous situation (e.g. highway) than at a stop light.  I believe Kia should replace the low-pressure fuel pump for those owners who report the symptoms of a failing low-pressure fuel pump even if the failure can't be replicated at the dealer.  Kia is basically saying they're not going to replace the low-pressure fuel pump until it malfunctions and stays broken which could very likely leave us stranded somewhere or worse without engine power in the middle of driving.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11578118,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2024","dateComplaintFiled":"03/18/2024","vin":"5XXGT4L31KG","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"My 2019 KIA optima with 116,021 odometer on mileage. Stop in the middle of High Volume Traffic , Because of Software Issues , I suspect . All  Forward Collision Warning Detection , Also Rear Collision Warning Alerted on dashboard!!! Which Causes my Car to stop in the middle of Traffic Completely shut down. I was able to get my vehicle towed to KIA West Dealership Located in lithia Springs GA . I requested a diagnostic test and was informed by my service advisor and service manager that my vehicle has a burned out wire located in the left right rear sensors radar assembly, bumper area . Which will eventually have caused a fire or actually already did,  I asked how did it happen? I was told it just simply burnt out. !!!! I was told the assembly box junction box needed to be replaced, which I agreed at that moment in order to diagnose the vehicle. Second the electrical problem was revealed, which is the big problem now currently for 1 , the vehicle is not safe for a midsize sedan on public roads and highways the if this make and model car causes random fires. secondly the parts very expensive and suspicious. I\u2019m currently still doing my investigation. Unfortunately I had to agree for the sensors to be replaced and fixed because personal reasons I need my vehicle to get back-and-forth to work, etc.. I\u2019ve been in contact consumer regional services, No one is able to find a recall with my Vin number the car never been in a accident ever. I have a picture of the hazardous burned out wire the technician showed me as well. As they claimed randomly caught fire.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11575160,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2024","dateComplaintFiled":"03/03/2024","vin":"5XXGU4L18KG","components":"UNKNOWN OR OTHER","summary":"Clear coat paint is peeling rapidly on the driver side door. This is the only affected area and this car has never been in an accident, so it\u2019s the original manufactured part. Car has 59K miles on it","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11575062,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2024","dateComplaintFiled":"03/02/2024","vin":"5XXGT4L32KG","components":"UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"I like kids however I purchased a Kia used in 2021, I started to notice that all consumption was going out fast before oil changes was due. I still have this ongoing problem but they say there's no recall on these GDI motors however other people I see informs or experiencing the same issues. I now have to try to get an appointment with Kia for an oil change before it's time for the oil change and to do a oil consumption test and then hopefully the main factors or kia will replace this motor even though there's no warranty on the car. I might also have a issue with the front collision feature because I have been noticing in the past few weeks that this feature comes on even when there's no car in front of me it will start to break however it says that my car is not a part of a software upgrade so I got to ask them about that as well. There is definitely a issue with the GDI motors and Kia really needs to recall them all and replace the motors it should not burn all the way that it does I've never had any car of any brand or manufacturer burn oil the way that this car is burning oil. I cannot financially afford to go out here and trade this car in and get another car with the type of payment that I have for this car since I had my bank finances car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11574707,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2023","dateComplaintFiled":"02/29/2024","vin":"5XXGW4L21KG","components":"POWER TRAIN,ELECTRICAL SYSTEM,WHEELS","summary":"Dear National Highway Traffic Safety Administration,  I am writing to file a formal complaint regarding numerous premature defects in my 2019 Kia Optima, which have led to serious safety hazards and compromised driving conditions.  Firstly, the premature valve cover gasket leaking has resulted in dangerous fumes infiltrating the cabin, posing a significant risk to my health and safety as well as that of any passengers. This issue has not only caused discomfort but also raised concerns about potential long-term health effects.  Additionally, the premature turbo gasket leaking is a further cause for alarm. Not only does this compromise the vehicle's performance and efficiency, but it also presents a potential fire hazard, particularly if the leaking oil comes into contact with hot engine components.  Furthermore, the premature defect of the axle shafts and axle boots is a critical safety issue. This compromises the vehicle's stability and handling, increasing the risk of accidents and potential loss of control while driving.  Moreover, the premature engine knocking and abnormal shaking and lag are indicative of underlying mechanical issues that significantly impact the vehicle's drivability and safety. Engine knocking can be a precursor to more severe internal damage, while abnormal shaking and lag compromise the vehicle's responsiveness, especially in critical situations such as merging onto highways or overtaking.  These issues collectively present a clear pattern of premature defects that pose significant safety risks to both myself and other road users. As such, I urge you to investigate these matters thoroughly and take appropriate action to ensure the safety and well-being of Kia Optima owners.  I look forward to your prompt attention to this matter and a swift resolution to address these critical safety concerns.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11574793,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2023","dateComplaintFiled":"02/29/2024","vin":"5XXGW4L21KG","components":"TIRES","summary":"Dear National Highway Transportation Safety Administration, I am writing to express my extreme dissatisfaction and concern regarding the Goodyear Assurance Weather Ready tires, size 235/45R18, installed on my 2019 Kia Optima SX. These tires have proven to be defective, failing to meet the standards of safety and durability promised by Goodyear. I would like Goodyear to refund for the defective tires!  Despite being well within the mileage limit of the 60,000-mile warranty, Goodyear has refused to stand by their product. Instead, they have absurdly attempted to shift the blame onto me, suggesting that frequent alignments are necessary at every oil change. This is not only an inconvenience but also an unjustifiable expense for a supposedly high-quality product.I have diligently maintained my vehicle and have documentation to support the fact that the tires are defective. However, Goodyear has shown a complete disregard for customer satisfaction and safety by failing to address this issue adequately.  I urge the National Highway Transportation Safety Administration to investigate this matter promptly and take appropriate action against Goodyear for their negligence and failure to uphold their warranty obligations. Plus to have the tires taken off the market as they put myself and my families lives at risk. Consumers deserve better than to be burdened with faulty products and dismissive customer service.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"ASSURANCE MAXLIFE","size":"235/45R18","manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":11574794,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2023","dateComplaintFiled":"02/29/2024","vin":"5XXGW4L21KG","components":"STEERING,SUSPENSION,WHEELS","summary":"Dear National Highway Transportation Safety Administration,  I am writing to bring to your attention a grave safety concern regarding my 2019 Kia Optima SX. Despite diligent maintenance and care, my vehicle has experienced persistent alignment issues, particularly on the right side. Additionally, I have encountered premature axle shaft and axle boot failures, all of which have occurred well before reaching 60,000 miles. These issues have not only posed a significant financial burden but have also jeopardized the safety of myself and other road users. The repeated alignment problems have resulted in the rapid deterioration of tires, leading to baldness within a month of replacement, creating a hazardous driving condition and increasing the risk of accidents. The premature failure of axle shafts and boots is unacceptable for a vehicle of this age and mileage. Such failures not only compromise the vehicle\u2019s performance but also raise serious concerns about the overall quality and safety standards of the Kia Optima SX.  I urge the National Highway Transportation Safety Administration to conduct a thorough investigation into these recurring issues affecting the 2019 Kia Optima SX model. Immediate action is necessary to ensure the safety of consumers and to hold Kia accountable for any design or manufacturing defects contributing to these alarming problems. Your swift attention to this matter is crucial in preventing potential accidents and ensuring the well-being of motorists nationwide.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11573918,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2024","dateComplaintFiled":"02/26/2024","vin":"5XXGT4L34KG","components":"ENGINE","summary":"No oil burning oil","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11573755,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2024","dateComplaintFiled":"02/24/2024","vin":"5XXGT4L39KG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was doing 65 on the hwy when  Forward collision started so sound off and slowing down car when there was no other car around me this happened on several occasions","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11572903,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2023","dateComplaintFiled":"02/20/2024","vin":"5XXGT4L36KG","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"On March 2022 Forward Collision Warning System, Blind Spot Warning System, ABS braking System and other systems associated with a bad passenger rear wheel sensor not working. On March 17, 2022 rear passenger wheel sensor repaired under warranty by local Kia Dealer. In September 2023 same issue with the above warning systems occurs with only another 2,000 miles on car after previous repair. Local Kia dealer states both rear wheel sensors need to be replaced. Kia dealer states vehicle is no longer under warranty and will cost in excess of $800 to repair. After checking similar complaints online, I believe there is an inherit defect with this type of vehicle's wheel sensors and a recall is needed to enforce Kia to stand by their product and ensure the safety of the vehicle and their customers.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11570626,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/07/2024","vin":"5XXGT4L36KG","components":"UNKNOWN OR OTHER","summary":"Vehicle safety immobilizer is not present as a result vehicle cannot be insured in the state of ct","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11569790,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2022","dateComplaintFiled":"02/04/2024","vin":"5XXGU4L13KG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was driving and tried to brake but my car did not stop and ended up hitting guardrail. A couple weeks later I was driving and there was nothing in front of me but the car abruptly stopped in the middle of road","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11568857,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2024","dateComplaintFiled":"01/30/2024","vin":"5XXGU4L18KG","components":"ENGINE","summary":"The car has been getting progressively rougher while driving and jerking when trying to accelerate. I checked the oil and it was nearly empty. There has been no sign of an oil leak even though I park in the same spot every single day.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11568484,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2024","dateComplaintFiled":"01/29/2024","vin":"5XXGT4L31KG","components":"ENGINE","summary":"My car is burning oil when i drive & my oil is not lasting in my car , i have to get a oil change done every 2 weeks im not sure what\u2019s going on and im being told that there is no recall on my engine but i have others telling me that the GDI engines have recalls on them","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11562595,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"12/29/2023","vin":"5XXGU4L10KG","components":"STEERING","summary":"MDPS component in steering column is making noise due to premature failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11556935,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2023","dateComplaintFiled":"11/27/2023","vin":"5XXGT4L33KG","components":"ENGINE","summary":"Vehicle engine light on and oil burns out fast, car jerks and delay on starting","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11556499,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2023","dateComplaintFiled":"11/22/2023","vin":"5XXGT4L32KG","components":"FUEL/PROPULSION SYSTEM","summary":"The morning of 9/26/2023 as I was driving on the freeway road and I experienced an intermittent reduction in engine power and had to pull over on the side of the freeway road. This was a very traumatizing experience and I was very lucky that I was not hit while awaiting to be towed. After my mechanic inspected my vehicle we received error code P1233 and advised me to call the dealership as this is something covered under an extended warranty.   I scheduled an appointment for 9/27/2023 however, I dropped my car off on 9/26/2023 since I was able to arrange dropping it off a day earlier. I received a call very early on 9/27/2023 from Chuck, one of the mechanics at Westside Kia and he stated that my car was working perfectly fine. After I informed him of the issue I had he stated they would need to keep my car for about 48 hours until they could determine the issue. I received a call from Chuck on 9/28/2023 and he stated that the issue with my car was not covered under the extended warranty and that I would have to pay $1,200.00 to get the issue fixed. He agreed that the issue was in relation to the low pressure fuel pump and should be fixed at no cost however, he stated the only way this could be fixed is if they received approval from Kia Consumer Affairs.   On 9/27/2023 I opened case number [XXX] and  after a month they denied my case stating that they will not fix my car free of charge because the fuel pump needs to be replaced and the recall only takes care of replacing the filter and not the pump itself. I have argued with the dealership and Kia Consumer Affairs that if the fuel pump goes bad due to a bad filter that has been recalled then it is their responsibility to cover the cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11556143,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2023","dateComplaintFiled":"11/20/2023","vin":"5XXGT4L30KG","components":"ENGINE,FORWARD COLLISION AVOIDANCE","summary":"The second month after I purchased this vehicle the master warning light and forward collision light popped up and car vehicle started de-accelerating in the middle of the freeway and I had to pull over and then the car died. Repeatedly took my vehicle to the Kia dealership and no one still has been able to help me. They claim no one at their corp. Office in California what that means so it has been going off ever since and I don't want my vehicle to died again. PLEASE HELP!!!","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11553216,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"11/02/2023","vin":"5XXGT4L3XKG","components":"ENGINE","summary":"The contact owns a 2019 Kia Optima. The contact stated that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, where an oil consumption test was performed, but the diagnostic test was inconclusive. The contact stated that the failure persisted, and the contact had been adding 3 quarts of oil every two weeks. The contact stated that the low oil pressure warning light illuminated, and the vehicle made an abnormal ticking sound coming from the engine. The dealer informed the contact that the manufacturer might not cover the repair unless the engine seized. The vehicle was not repaired. The manufactured was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11550852,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2023","dateComplaintFiled":"10/19/2023","vin":"5XXGT4L36KG","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"System failed to pick up speed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11550425,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2023","dateComplaintFiled":"10/17/2023","vin":"5XXGT4L32KG","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE","summary":"Since I have had the vehicle I have had to have multiple Spark Plugs and Engine Coils replaced, literally every 4-6 months. One diagnosis said there was a problem with the motor, when I told Kia, they did not come back with the same diagnosis, well they sort of did, but did not noter it as an issue. Also, my car burns oil way too fast. I'm having to put in 2-23 quarts every 2-3 weeks. I have been told that the GDI motors are the culprit for this. Have even heard Hyundai had a enough complaints and has recalled the motor, but Kia did not, so we are still running around here paying excessive amounts on oil and repairs.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11549547,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2023","dateComplaintFiled":"10/12/2023","vin":"5XXGT4L35KG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I was driving on the highway and my car started smoking. I got off at the next exit and black smoke started billowing out from under the hood. As soon as I opened the car door flames started coming out from under the hood. Entire engine was on fire","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11547211,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2023","dateComplaintFiled":"09/28/2023","vin":"5XXGT4L39KG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,LANE DEPARTURE","summary":"Breaks locked or failed and was forced off road into a ditch, car totalled","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11546963,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2023","dateComplaintFiled":"09/27/2023","vin":"5XXGT4L36KG","components":"ENGINE","summary":"The engine is malfunctioning,! and is available for inspection.  Within one month of owning(leasing) the vehicle, While driving on the highway, the engine light started flashing, and the car immediately decelerated. Gas pedal was to the floor, and couldn\u2019t get over 40mph.  Safely got it to my mechanic who put it on the computer, and read knock sensor.  The car was 2 quarts short, and we had 800 miles to go until next oil change was due.  The vehicle is BURNING oil.  Not one zero leak!  We are subjected to continually checking and replenishing the oil to prevent the engine to go back into safe mode.  I have 3 small children.  Car still under warranty, dealership can\u2019t get car in for months and no shop can get their hands on a motor.   Please help!!!","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11544556,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"09/14/2023","vin":"5XXGT4L39KG","components":"ENGINE","summary":"Smart choice auto financial in Indiana sold me a vehicle with a defaulted engine. Purchased car 9/20/2022  I have been consistently changing an add oil, to up keep the vehicle til I receive help . Vehicle have been attempted to be fix 6times, 3 by dealership I purchased from, an three different kia dealership. Not yet acknowledged the so call life time warranty,  I was told engine had to go out . At this point 9/14/ 2023 the engining knocking, smoking, engine light on. So I took it to another kia dealership am it's there as we speak. Waiting I fro","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11541974,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"08/31/2023","vin":"5XXGT4L35KG","components":"ENGINE","summary":"Just had oil changed on June 30th, 2023. However, for the second time now after about 1.5 month after the oil change the oil light is flashing on and off at either takeoff or breaking. Checked oil stick and it say it\u2019s full then check again it\u2019s spotty as if there\u2019s no oil in the engine. Took cap off engine and it was smoking and smelling burnt. Oil on the stick was definitely darker than normal as well.  What is the cause of this?","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11539924,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"08/21/2023","vin":"5XXGT4L35KG","components":"UNKNOWN OR OTHER","summary":"It\u2019s a 2019 KIA optima the color is snow pearl white and it is peeling off. the car only has 31262 miles on it it\u2019s peeling on top at the windshield","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11539689,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2023","dateComplaintFiled":"08/20/2023","vin":"5XXGT4L32KG","components":"ENGINE","summary":"I been having problems with the oil I do the regular maintenance on vehicle I have all the repair paperwork from Dealer and Montebello Lube I put synthetic oil so that 5000 miles at 2500 oil is empty I already replaced the head gasket oil is being consumed fast constantly filling with oil every time I Drive engine light came on 2 times for no oil in engine I need something done","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11535595,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"07/31/2023","vin":"5XXGT4L39KG","components":"STRUCTURE","summary":"My paint is bubbling up and wanting to chip off.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11533643,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2022","dateComplaintFiled":"07/21/2023","vin":"5XXGT4L38KG","components":"ENGINE","summary":"Oil consumption issues, did an oil consumption test in august of 22 at Web Chevy, which is the dealership the car was bought from.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11529066,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2023","dateComplaintFiled":"06/27/2023","vin":"5XXGT4L30KG","components":"ENGINE","summary":"The contact owns a 2019 Kia Optima. The contact stated that the vehicle failed to start. The contact's husband replaced the battery; however, the failure recurred. The vehicle was towed to the dealer, where the starter was replaced. The dealer informed the contact that the vehicle needed an oil change; however, the contact stated that the vehicle had recently had an oil change performed. The contact stated that while driving from the dealer, the check engine warning light illuminated. The contact pulled over to an auto parts store, where a technician inspected the engine and confirmed that the engine was consuming an excessive amount of engine oil. The vehicle was taken back to the dealer, and the dealer advised the contact to check the engine oil level after every fill up. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11528746,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2023","dateComplaintFiled":"06/25/2023","vin":"5XXGT4L35KG","components":"FORWARD COLLISION AVOIDANCE","summary":"Car stopped suddenly and now the car doesn\u2019t start.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11526577,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2022","dateComplaintFiled":"06/12/2023","vin":"5XXGT4L39KG","components":"ENGINE","summary":"Good Afternoon,  I have a recall on my 2019 Kia Engine but since I\u2019m over my mileage Kia does not want to help with it but i read that there is a lifetime warranty on the cars with this type of engine I got a disgusted test done and they are still not wanting to fix the problem","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11525486,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2023","dateComplaintFiled":"06/05/2023","vin":"5XXGT4L34KG","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2019 Kia Optima. The contact stated that while her son was driving at an undisclosed speed, the Forward Collision Avoidance system inadvertently activated, prompting the vehicle to inadvertently stop. The contact stated that there was no other vehicles or objects nearby during the failure. The vehicle was taken to the dealer, who advised the contact that an unknown obstruction on the Forward Collision Avoidance sensor had possibly caused the inadvertent activation. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 54,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11524576,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2023","dateComplaintFiled":"05/31/2023","vin":"5XXGT4L35KG","components":"FORWARD COLLISION AVOIDANCE","summary":"Forward collision warning failed to assist resulting in a collision that is considered a total loss.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11523084,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2023","dateComplaintFiled":"05/21/2023","vin":"5XXGT4L31KG","components":"SERVICE BRAKES","summary":"Was driving try pressing on the brakes. Car would not stop brakes will sink all the way down","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11522765,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2023","dateComplaintFiled":"05/18/2023","vin":"5XXGT4L38KG","components":"STRUCTURE","summary":"Paint peeling on my 2019 Kia Optima Snow White Pearl paint code. Started from the back of trunk and continues to travel through out the body, peeling started at 84,000 miles with small bubbles and continued to its now 86,000 miles. The paint issues have been known and talked about in Kia forums as well as Hyundai. Hyundai has been proactive on addressing the issues but when I called to submit a complaint with Kia, I was asked to get 3 quotes for repaint on effected areas and submit photos, after all of this I was given 2 month run around only to be told I was out of warranty. I believe this is a serious defect and should be investigated.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11519777,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2023","dateComplaintFiled":"05/01/2023","vin":"5XXGT4L3XKG","components":"LATCHES/LOCKS/LINKAGES","summary":"On my vehicle Kia, Optima, 2019 vehicle the latch on the hood broke for the second time.  The first time took it to the Kia, place where I purchase the vehicle.  Jim Shorkey in Irwin Pa.  They could not open the hood.  I needed oil in my car.  I don't know where the oil is going!  Took to my mechanic he had to go under the car to release the latch.  This is the second time.  I keep paying, this is not fair!!!!!!  The warning light for oil!!!!","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11517679,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2023","dateComplaintFiled":"04/18/2023","vin":"5XXGT4L37KG","components":"FORWARD COLLISION AVOIDANCE","summary":"As i attempted to start my vehicle, it continuously made a clicking noise until i finally hit the gas and made it crank up. About halfway through my work commute, the forward collision warning came on with no visible forward threat on the road. All of a sudden the car slammed on its brakes without me even touching the break and continued to do so anytime I put my foot on the gas above 50mph. I tried to turn it off when I parked the car but it still acted like there was something in front of my car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11515444,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"10/11/2022","dateComplaintFiled":"04/04/2023","vin":"5XXGT4L35KG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On October 11,2022 I was involved in a vehicle collision that resulted in damages to the front of my vehicle and the rear of another. My two children and I suffered injuries that we were not able to recover fully from. The driver of the other vehicle was uninsured and has not been accessible!","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11513350,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/25/2023","dateComplaintFiled":"03/23/2023","vin":"5XXGT4L39KG","components":"AIR BAGS","summary":"The contact owned a 2019 Kia Optima. The contact stated that while driving approximately 25-30 mph approaching an intersection, an unknown pickup T -boned the vehicle on the driver-side quarter panel. While depressing the brake pedal, the attention level high / collision warning message was displayed. The air bag did not deploy.  The contact sustained injuries to her back and shoulder and she had several bruises. The contact was seen at the hospital where medical treatment was received.  A police report was filed. There was no reported fire. The vehicle was towed to the contact's residence and than to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle a total loss. The manufacturer was contacted. The failure mileage was approximately 93,228.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11513517,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"03/23/2023","vin":"5XXGT4L3XKG","components":"ENGINE","summary":"My 2019 Kia Optim is starting to consume oil every 15 miles this is a problem that Kia have with thousands of 2019, 2020 and 2021 they have bad engines in them and Kia knows about the problem and refusing to do anything with the custom, you all need to make them have a recall and fix the problem with all those engines some vehicles only have 20,000 miles on them and have the same problem.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11513033,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2023","dateComplaintFiled":"03/21/2023","vin":"5XXGT4L38KG","components":"ENGINE","summary":"Engine failure","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11511599,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2023","dateComplaintFiled":"03/13/2023","vin":"5XXGT4L38KG","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2019 Kia Optima. The contact stated upon starting the vehicle, the Forward Collision Avoidance warning light was illuminated. The vehicle was taken to an independent mechanic, who could not duplicate the failure. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V539000 (Forward Collision Avoidance) since the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 99,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11506413,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2023","dateComplaintFiled":"02/09/2023","vin":"5XXGT4L3XKG","components":"ENGINE","summary":"Engine Oil light come on / Low on Engine Oil","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11505790,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2023","dateComplaintFiled":"02/06/2023","vin":"5XXGT4L39KG","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"To begin, there was a recall on the forward avoidance collision system. The fix was to have the system reset at the dealership. Almost like a system update. I had that done after multiple lights appeared on my dash. 5 months later, the lights would illuminate again periodically, but turn off after a few minutes of driving. Two months ago, the lights came on when I was traveling on our highway at about 45 MPH. There was no cars in front of me, nor any objects. The automatic brake applied itself as I was turning off of this major highway. I hit the gas to try to turn off of the highway after the brake was applied, and my car wouldn\u2019t accelerate. Since then, the light has stayed on every time I turn my car on, and for the remainder of the time I\u2019m driving it. The brake has also self engaged itself twice since then. It\u2019s a huge safety risk as someone could hit me from behind. The system update obviously didn\u2019t fix the issues. The Kia dealership in my area, Tameron Kia, said that there was nothing they could do for me since they did the computer update. She was certain that it was a different issue, but it isn\u2019t. My car has 60,000 miles on it and have been dealing with this specific issue since 3 months after I purchased the car. It\u2019s not safe for my children and I, and something has got to be done about the issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11503896,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2022","dateComplaintFiled":"01/26/2023","vin":"5XXGT4L38KG","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS light came on for no apparent reason and took car to Kia dealership and was told it needs ABS Issue:  \u201cYour car is going to need an ABS Actuator, this controls how the ABS modulates the brakes when under dangerous braking conditions so that your brakes don't lock up..$2676.56 just for that repair if you'd like us to replace it\u201d and I searched online and do see that some 2019 Kia models had a recall for this very issue, but my VIN is not showing up as affected. The lights came on about 6 mos ago, cleared and then came back on again. Car is at Moritz KIa in FW, TX right now.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11502988,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2022","dateComplaintFiled":"01/21/2023","vin":"5XXGW4L28KG","components":"EXTERIOR LIGHTING","summary":"The AFLS forces the low beam headlights too low when passengers are in the back seat (see attachment for full details)","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11493159,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2022","dateComplaintFiled":"11/11/2022","vin":"5XXGT4L31KG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"This car was equipped with the theta ll engine and I believe that\u2019s what caused it because it was an electrical smoldering. The car has been signed over to the insurance company, it was totaled. If this had happened 30 minutes sooner, I would have been burned. Me and my daughter had luckily just got out of the car. No the problem has not been confirmed by a dealer. It has not been inspected by the manufacturer, but has been inspected by police and insurance. There was not any warning lamps or messages prior to the incident.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11488374,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2020","dateComplaintFiled":"10/07/2022","vin":"5XXGT4L35KG","components":"UNKNOWN OR OTHER","summary":"The paint on the roof of the 2019 Kia Optima is peeling back.  Also, have paint that has let go around the hood.  I inquired at the dealer at around 40,000 miles.  The employee said that the paint was only warranted through the first 36,000 miles.  I drive a lot of miles to work, and this was within the first year I purchased the vehicle.  The employee said that the pearl white color was the one color that they saw the most complaints with the paint.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11485265,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2021","dateComplaintFiled":"09/19/2022","vin":"5XXGT4L39KG","components":"STEERING","summary":"Two thefts of my 2019 Kia Optima in less than one year; 9/12/2021 and 7/30/2022 due to Kia's negligence in fixing a very obvious security flaw and lack of engine immobilizer. I have spent approximately $2,500 of my own money between insurance deductibles and replacing items that were stolen from my vehicle in addition to the actual vehicle theft. The thefts caused  over $13,000 of damage between the two claims, and surely have depreciated the value of my car significantly. Thousands of Kia customers are negatively affected by this negligence, and we are being punished and violated for owning compromised vehicles. I feel incredibly unsafe driving my vehicle anywhere knowing full well it could be stolen at any moment.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11485068,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"09/18/2022","vin":"5XXGT4L30KG","components":"AIR BAGS","summary":"On sept 1st I was in an accident.  I hit a parked car.  My car was totaled. I suffered a fractured sternum and possible concussion.  All of airbags failed to deploy. PALO ALTO POLICE RECORD,22-02889","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11482606,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2022","dateComplaintFiled":"09/02/2022","vin":"5XXGT4L35KG","components":"UNKNOWN OR OTHER","summary":"The paint is chipping on the right side of the vehicle it is through the primer.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11482370,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/23/2022","dateComplaintFiled":"09/01/2022","vin":"5XXGV4L21KG","components":"AIR BAGS","summary":"The contact owned a 2019 Kia Optima. The contact stated while driving approximately 35 mph, several deers intercepted the lane, to prevent impact with them, she turned the steering wheel and crashed head-on into a telephone pole. No air bags deployed. The contact sustained a concussion when she hit her head on an unknown surface and was transported by an ambulance to an Emergency Room to seek medical attention. A police report was filed. The insurance company deemed the vehicle a total loss. The contact towed the vehicle to an autobody center. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 49,596.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11481102,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2022","dateComplaintFiled":"08/25/2022","vin":"5XXGU4L18KG","components":"POWER TRAIN","summary":"Double clutch failure replacement twice in 3 years   Transmission being replaced   My son has same model and year of car and has had double clutch replaced once.  Beat friend also owns same year and model Kia with same double clutch issue   Transmission fails to engage from stopped position to starting off from dead start.  Car begins to shake and shutter and the transmission kicks in   When parked downhill, car will not engage into reverse and lunges forward.  Serious problems with this models double clutch transmission.    Internet search revealed this is problematic with Kia double clutch transmission","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11480213,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2022","dateComplaintFiled":"08/19/2022","vin":"5XXGT4L32KG","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"The contact owns a 2019 Kia Optima. The contact stated while driving approximately 70 MPH, there were knocking sounds before the engine suffered a failure. There were no warning lights illuminated. The contact pulled over safely and the vehicle was towed to a local dealer. The vehicle was diagnosed with an Electronic Stability Control (ESC) unit software not being updated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11479279,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2022","dateComplaintFiled":"08/15/2022","vin":"5XXGV4L26KG","components":"UNKNOWN OR OTHER","summary":"As soon as I pulled onto the parkway, I heard a loud bang almost like a gunshot. Pulled over to inspect the vehicle and my sunroof had exploded. No rocks or foreign objects. The sunroof looked as if it blew up from the inside out forming almost a \u201cvolcano\u201d shape. After trying for an hour to get ahold of Kia, they inform me this won\u2019t be covered under warranty. Filed a claim with insurance. This is very dangerous and if my visor was opened, I could have been cut to pieces. This could easily cause a wreck and danger myself and others","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11479201,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2022","dateComplaintFiled":"08/14/2022","vin":"5XXGT4L3XKG","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The skid plate under the vehicle has two pieces. The main larger piece and a small piece that comes off to change the oil. The screws used to hold up the smaller part of the skid plate tend to puncture the oil pan because one of the screws holding the skid plate is directly underneath the oil pan. If people are unaware of the oil being gone it can seize the motor and stall the vehicle. After researching and looking at different forums, this is a common issue that takes place.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11475811,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2022","dateComplaintFiled":"07/25/2022","vin":"5XXGT4L34KG","components":"ENGINE","summary":"Car ran perfectly. No indications on the dash cluster until the check engine light started flashing and car went into limp mode. Got to safety off freeway to a gas station lot. Parked car. Took video of the car running while recording the dashboard. Pushed the gas while in park to hear Rod knock. It was 10pm. Had car towed home. 2 days later towed to dealer.  Between time it broke down and I had towed to them. I found out about the knock sensor. I also joined a group on Facebook with hundreds of people getting screwed over.   There I learned about class action and oil consumption issues. Not on any oil change was I made aware of low oil.  I check my oil levels and have a high class mechanic change my oil.  So first the dealer calls me and says.  Technician states no oil in engine. I ask. Well why was there no oil light on?  I said if there was. I\u2019d had had my car checked.  I said only thing in was flashing check engine light at the moment of failure.  He advised. No the engine lights not on but oil light is. I emailed him my dash cluster video. He calls me and says. Oh you\u2019re right. Sorry miscommunication with technician. I also sent picture of oil dipstick that showed there was oil filled to  The top indicator.  Advisors Response was basically a shrug. They asked for most recent 6 oil change receipts. I furnished 8.  They said sludge in engine. I asked for pics. After 6 requests I received 2 pics that do not match up with pics I took of same part. So at this point per at least 200 people and myself. Kia and Hyundai are voiding warranties and not backing up their crappy engines. WE NEED HELP URGENTLY.  I have not paid car payment since breakdown. I am $3700 in the hole paying for rental that I was told would be reimbursed once engine replacement was approved.  Well they SUCK. Many more in my position or worse now. This is criminal and fraudulent","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11473779,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2021","dateComplaintFiled":"07/13/2022","vin":"5XXGU4L19KG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I have had my AC have 4 problems now and continue to have different problems since I bought the car a little over 6 mo ago. KIA is a pain and I'm constantly taking my vehicle in. The first time it wasn't major, the second time it was something electrical with the AC that tore apart my whole dashboard. Now I have a mold and mildew smell in my car and water leaking excessively under my car. My daughter who is 5 yrs old hasn't had ac for multiple weeks and now we are inhaling mold and mildew. I changed the cabin filter that was in the car and it had water stains all over it. This is a safety concern for the health of me and my child and I want things made right. My lawyer has been contacted and will proceed if nothing is done.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11458448,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"03/26/2022","vin":"5xxgt4l35kg","components":"ENGINE","summary":"We own 2 2019 Kia optimas, one my 20yr old daughter drives. On her way to school she smelled a burning smell. On her way home at a dangerous intersection she smelled a strong burning smell & the car just stopped. I told her to get out of the car quickly, she had to climb to the right side as it was too unsafe to exit from the left. Thankfully she wasn\u2019t on a 55 mile/hr road bc it just stopped abruptly & surely would have been hit as brake lights would not have warned. The car was towed to the dealership where it was purchased & under warranty on Friday 3/18/22. Saturday 3/19/22 I went to inquire what happened & was told by the service advisor that it started once, there was a burning smell coming from the engine & the engine was only running on 2 cylinders & stopped. He said they created a ticket, which I came to know that they were conferring with Kia engineers by Kia consumer affairs & I also created a case with. We did research & found a class action suit that was settled describing the exact problem that we experienced, however bc it was settled, Kia was never had to issue a broad recall, so if your 2019 optima experienced this very serious problem of engine failure & fires after 11/30/2021, they say Kia will be handling the cases on a rolling basis, however we just got the run around & the car remains there today 3/26/22 unfixed & the dealership is trying to say it\u2019s just a fuel pump & if that was the case, they wouldn\u2019t need 8 days waiting for Kia engineers to be fixed. In the settlement, Kia was also noted to be denying proper fixes for this serious issue with cars still under warranty. We were denied a rental car & they will not call us. This is my daughter\u2019s life, please help us. The other 2019 Kia Optima that I drive was brought to the same dealership under warranty complaining of the engine sputtering & jumping, they did nothing & said it should be fine however it\u2019s still doing it & my daughter is now driving this potentially dangerous car to school.  This vehicle has been there since 03/18/22 & it\u2019s 03/29/22.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11447746,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2021","dateComplaintFiled":"01/17/2022","vin":"5XXGT4L38KG","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"Refer to all the complaints of the pearl white paint flaking.  I am filing another complaint and the dealership is not helping.  Please help!  https://www.google.com/search?q=kia+pearl+white+paint+recall&rlz=1C5CHFA_enUS970US971&oq=kia+perl+white+pai&aqs=chrome.2.69i57j0i13l2j0i22i30l7.6591j0j4&sourceid=chrome&ie=UTF-8.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11444715,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"12/22/2021","vin":"5XXGT4L38KG","components":"STRUCTURE","summary":"Paint is bubbling and chipping.  When I call the dealer I get voicemails or a sales rep telling me its not covered despite the warranty manual stating it is.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11442058,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2021","dateComplaintFiled":"11/30/2021","vin":"5XXGT4L34KG","components":"SERVICE BRAKES","summary":"My car didn't stop the brakes wouldn't stop i hit a stationary Tractor i got a ticket due to me hitting the light pole too","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11442166,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2021","dateComplaintFiled":"11/30/2021","vin":"5xxgt4l31kg","components":"FORWARD COLLISION AVOIDANCE","summary":"The forward collision system failed in my Kia 2019 optima. I was driving and the lights come on the forward collision lights and the engine turned off I had no control over the vehicle I couldn't even turn the wheel. It turned right on its own and threw me up on a bank and I rolled twice. The car was out of control. I've never been so terrified in my life. The safety measure failed and nearly cost my life. My brakes locked up as well and I'm lucky to be alive.  This was uncontrollable the car was in control and it was wrong. I'm not sure if it was the forward Collison or the traction control and there were no warning lights ever on this was a new vehicle. I have witnesses that seen it someone pulled me out the vehicle bc my doors were locked. The car is currently deemed a total loss by state farm and is in Pulaski at IAA #5409946490. Stock # 31768854. Please help me get this out for other Kia owners the safety issues life or death. There was a police report and I do have pictures. I have reached out to Kia many times and they will not help me or inspect it. I'm at a loss of what to do. Please help me Kia has confirmed safety issues with this model and year with the forward collision error. Although I didn't know this until after the accident and I researched it.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11442026,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2021","dateComplaintFiled":"11/29/2021","vin":"5XXGV4L26KG","components":"UNKNOWN OR OTHER","summary":"Optima SXL, 2019,   5,678 miles. When using the air conditioning, liquid on passenger side fills up on my mate about 1/2 inch. Took to dealer Three times. States the hose gets clogged and they have to clear this.  Now car starting to smell like mold/mildew.  Rug is getting wet. They did not want to detail the call. Service person tells me to bring it back and they will unclog it.  But I want it fix not keep coming back to unclog the hose.  They stated this happens all the time.  This sees to be a problem to me. It\u2019s a New Vehicle.    What can I do?","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11442030,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2021","dateComplaintFiled":"11/29/2021","vin":"5XXGT4L31KG","components":"UNKNOWN OR OTHER","summary":"my car has been broken into and stolen twice by the same people because of how easy it is to steal it (Kia and Hyundai). Kia hasn\u2019t fixed the issue of their car door locks can be busted with a screen driver and the ignition can too. My car has been stolen twice the same way they bust my door lock bust my ignition and steal the car. Kia won\u2019t even acknowledge the issue despite their being many complaints about the same thing happening to other peoples cars. Filed insurance claims both times and both times the car has been recovered","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11440959,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2021","dateComplaintFiled":"11/18/2021","vin":"5XXGU4L1XKG","components":"FORWARD COLLISION AVOIDANCE","summary":"My daughter hit a deer at 65 mph causing total loss  5 miles prior to the accident the forward collision warning light came on stating it was inactive due to the sensor being blocked or damaged.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11440481,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"10/12/2021","dateComplaintFiled":"11/15/2021","vin":"5XXGT4L36KG","components":"AIR BAGS","summary":"Wow","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11440501,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"10/12/2021","dateComplaintFiled":"11/15/2021","vin":"5XXGT4L36KG","components":"AIR BAGS","summary":"Struck by heavy vehicle in an intersection; t-boned in the left front \u2014 by the right front of other vehicle which ran a red light. I have numerous injuries to my left side, and I have a damaged heart because none of my airbags deployed during the crash. The corner where I moved from when the traffic signal turned green has a severely blocked view where I sat at a red light. There\u2019s a highway barrier fence that stretches alongside the road I was traveling, and this fence extends beyond the stop line for that traffic signal; it even stretches up to the sidewalk/crosswalk. That fence is completely covered with the heavy cover of vegetation/vines. Even at night, there is no visibility through that fence, can\u2019t even see headlamps of another vehicle at night.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11437582,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2021","dateComplaintFiled":"10/20/2021","vin":"5XXGT4L31KG","components":"SEAT BELTS,WHEELS,FORWARD COLLISION AVOIDANCE","summary":"I just think theres some sort of a tech issue with my electronic dashboard.   My passenger seatbelt sign goes on and beeps incessantly when there is no passenger in the seat.   My caution alert button comes on saying I have low tire pressure when it\u2019s only one number less than all the other tires.   My oil change reminder never comes on.   Today I was driving normally and the car in front of me barely tapped their breaks (and I was not close to them at all) and the collision alert started beeping.   My car randomly gets cold and the AC smells like it\u2019s on, but it\u2019s not (the button isn't lit nor did I turn it on)  It normally doesn\u2019t allow me to turn the outside air button on/off. Like in the winter when it\u2019s freezing outside and I wasn\u2019t to press the button to only circulate the inside air in the car, it doesn\u2019t allow me and I have to freeze and be uncomfortable in my own car.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11434942,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2021","dateComplaintFiled":"09/30/2021","vin":"5xxgt4l36kg","components":"ELECTRICAL SYSTEM,SEAT BELTS,SERVICE BRAKES","summary":"Brakes don't feel right some times when I stop. My passage side seat belt dangs for no reason even when there nothing on my set. And ever once in a blue moon I can hear a dang dang noise idk where it's coming from but it's very soft sound.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11429801,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2021","dateComplaintFiled":"08/19/2021","vin":"5xxgt4l3xkg","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Out of no where the Front Collision Avoidance Assist came on while driving as well as the automatic emergency braking sensor came on I had my kids in the car no accident or anything","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11423338,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"07/03/2021","vin":"5XXGT4L34KG","components":"UNKNOWN OR OTHER","summary":"ther are two Problems with my car when my phone is connected via USB to the vehicle the screen turn black and completely shut off while driving the other issue is the forward collision when there\u2019s a car in front of me and I go to put on my for my brakes the car beats and slides rather than breaking","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11415708,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2020","dateComplaintFiled":"05/09/2021","vin":"5XXGT4L35KG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I'VE HAD THIS CAR GOING ON THREE YEARS SOMETIMES NOT ALL THE TIME I WILL GO TO START IT AND IT WILL BARELY START SO I TOOK IT TO THE DEALERSHIP THREE TIMES WHEN I GOT MY OIL CHANGE AND THEY CHECKED THE BATTERY BUT THEY'RE SAYING THE BATTERY IS GOOD AND THE STARTING SYSTEM THE CAR WILL JUST BE SITTING IN MY GARAGE AND I TRY TO START IT IT JUST SOUNDS LIKE IT'S BARELY STARTING AND THEN THE NEXT TIME I STARTED IT'S FINE","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11414291,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2020","dateComplaintFiled":"04/28/2021","vin":"5XXGT4L39KG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE CARS USB PORT ALWAYS DISCONNECTS FROM THE CELL PHONE CORD. IT CUTS OFF MY SIRISXM AND MAPS. I HAVE TO RE-PLUG IN THE CELL CORD TO HAVE THE THINGS COME BACK ON. THIS HAPPENS WHILE THE CAR IS MOVING BOTH ON CITY AND HIGHWAY.    WHEN I WAS AT A KIA DEALERSHIP THERE WAS SOMEONE ELSE THAT HAD THE SAME PROBLEM. THE CELL PHONE STORE SAID THEY RECEIVE COMPLAINTS ABOUT FROM THEIR OTHER CUSTOMERS. NOT SURE WHEN IT STARTED. IT SEEMS LIKE SINCE I BOUGHT IT. THERE ARE OVER 120,000 MILES ON MY CAR.     OVER THE SMALLEST BUMP THIS CAN HAPPEN. IF I PUT MY CELL ON MY CAR WINDOW HOLDER IT HAPPENS LESS FREQUENTLY. I HAVE BOUGHT NEW CORDS AND A NEW CELL AND IT STILL HAPPENS.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11414358,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2021","dateComplaintFiled":"04/28/2021","vin":"5XXGT4L37KG","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I WAS DRIVING UP A HILL AND AS I REACHED THE TOP OF THE INCLINE, MY CAR STOPPED ACCELERATING. I THEN ATTEMPTED TO USE MY BRAKES AND I BARELY TAPPED THEM, BUT THEY REACTED AS IF I SLAMMED ON MY BREAKS. I TOOK MY FOOT OFF OF THE BRAKES AND I BEGAN ROLLING BACKWARDS EVEN THOUGH MY CAR WAS STILL IN DRIVE. MY BRAKES WERE THEN LOCKED, I PUT MY CAR IN PARK AND THEN TURNED OFF & THEN BACK ON MY CAR WITHOUT REMOVING THE KEY. I THEN PUT MY CAR BACK INTO DRIVE, HOWEVER, MY GAS PEDAL WAS STILL NOT WORKING. I THEN TURNED MY CAR OFF AGAIN, REMOVED THE KEY, PUT THE KEY BACK, THEN RESTARTED AND WENT BACK INTO DRIVE AND IT BEGAN TO WORK AGAIN. THERE WAS NOT AN ISSUE AFTER THAT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11398991,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2021","dateComplaintFiled":"03/03/2021","vin":"5XXGT4L38KG","components":"SERVICE BRAKES","summary":"THE BRAKES DID NOT ENGAGE WHEN APPLIED.  THE ROAD WAS DRY. SPEED WAS 30 MPH OR LESS WHEN I ATTEMPTED TO STOP AT A LIGHT. THERE WERE NO CARS AHEAD OF ME, AND I HAD PLENTY OF TIME AND ROOM FOR A REGULAR STEADY DECELERATION.  THE BRAKES DID NOT ENGAGE.  JUST BEFORE I CROSSED INTO THE CROSSWALK THE CAR BEGAN TO BUCK AND THE BRAKE PEDAL FORCIBLY KICKED BACK EXACTLY FOUR TIMES, AND THE CAR FINALLY CAME TO A STOP.  THIS HAPPENED ON A STATE HIGHWAY THAT ALSO SERVES AS A MAIN STREET RUNNING THROUGH DOWNTOWN.  I WAS TRAVELING ON A STRAIGHT SECTION OF ROAD.  I HAD THE CAR TOWED TO THE DEALERSHIP.  I HAVE OWNED THE CAR, PURCHASED NEW, FOR 19 MONTHS.  MILEAGE IS 17,325.  THE DEALERSHIP CAN FIND NOTHING WRONG AND SAYS THE COMPUTER DIDN'T REGISTER THE EVENT.  WE ASSUME THE BRAKES FAILED AND ANTILOCK BRAKES ENGAGED IN AN EXTRORDINARY MANNER.  I HAVE NO DOCUMENTATION AS THE CAR IS STILL IN THE SHOP 37 ODD DAYS LATER. THEY STILL SAY THEY HAVE NO IDEA WHAT MALFUNCTIONED.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11390394,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/27/2019","dateComplaintFiled":"01/27/2021","vin":"","components":"FORWARD COLLISION AVOIDANCE","summary":"TL*  THE CONTACT OWNED A 2019 KIA OPTIMA. THE CONTACT STATED THAT WHILE UPON MAKING A LEFT TURN AT 20 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM INDEPENDENTLY ACTIVATED AND ABRUPTLY STOPPED WITHOUT WARNING. DUE TO THE FAILURE, THE VEHICLE BEHIND HIM HIT HIM FROM BEHIND WHICH PUSHED HIS VEHICLE INTO A 270 DEGREE ANGLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIRBAGS DEPLOYED; HOWEVER, HIS DRIVER SIDE AIRBAGS DID NOT. THE CONTACT STATED THAT HE HAD HIT HIS HEAD ON THE DRIVER SIDE VISOR; HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION FOR THE INJURY. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOTALED AS A RESULT OF THE ACCIDENT AND WAS TOWED TO HIS INSURANCE COMPANY'S COLLISION CENTER. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY LESS THAN 200. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11377227,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2019","dateComplaintFiled":"11/30/2020","vin":"5XXGT4L3XKG","components":"STEERING,ENGINE","summary":"I PURCHASED ON MY 2019 KIA OPTIMA ON 6/19. AND SINCE THEN OFF AND ON THE CAR HAS EXPERIENCE INTERMITTENT STARTING ISSUES. NOW I HAVE TAKEN THE CAR TO TWO DIFFERENT DEALERS AND NEITHER ONE CAN FIND THE PROBLEM. WHEN PRESSING THE STOP/START BUTTON THE CAR WOULD HESITATE TO START NO LIGHTS OR CODES ARE STORED IN THE COMPUTER. I HAVE CONTACTED KIA ABOUT THE ISSUE ALL I WAS EVER TOLD WAS TAKE IT TO THE DEALER AND LET THEM INSPECT IT. THE DEALER WOULD RESET AND UPDATE FIRMWARE. THAT WOULD LAST FOR A MINUTE BUT EVENTUALLY THE CAR WOULD GO BACK INTO THE SAME THING OF HESITATING. THE CAR HAS BEEN INTO THE DEALERSHIP MULTIPLE TIMES FOR THE SAME ISSUE KIA HAS OPENED CASE AFTER CASE BUT NO SOLUTION. THE CAR IS CONSIDERED A LEMON BY STATE STATUES. NOT ONE TIME HAS KIA OFFERED TO TAKE THE VEHICLE THE ONLY THING I'M TOLD THAT IF IT HAPPENS AGAIN BRING IT BACK. I WOULD SPEND MORE AND MILES TAKING THE CAR TO THE DEALERSHIP. THERE IS ALSO AN ISSUE WITH THE WHEEL ALIGNMENT THE LEFT REAR WHEEL ALWAYS NEED TO BE ALIGNED I'M NOT SURE WHY BUT WHEN I TAKE THE CAR FOR AN ALIGNMENT THAT WHEEL IS ALWAYS OUT OF SPECS.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11376125,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2020","dateComplaintFiled":"11/24/2020","vin":"5XXGT4L33KG","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"LAST NIGHT A WARNING MESSAGE POPPED UP THAT SAID THERE WAS AN ISSUE WITH THE FRONT CRASH COLLISION SENSOR AND IT WAS TURNING OFF.  THE WARNING LIGHTS STAYED ON WHILE DRIVING HOME AND THIS MORNING IT WAS OFF BUT POPPED BACK UP AFTER AROUND 15 MINUTES OF DRIVING.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11373422,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/26/2020","dateComplaintFiled":"11/06/2020","vin":"5XXGT4L39KG","components":"UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"WAS DRIVING ON I 95 WHEN THE VEHICLE PULLED ME INTO THE MEDIAN TOTALING MY CAR.  I WAS UNABLE TO APPLY BRAKES AND UNABLE TO TURN MY STEERING WHEEL IN THE OTHER DIRECTION TO AVOID THE COLLISION.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11372414,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2020","dateComplaintFiled":"10/30/2020","vin":"5XXGT4L36KG","components":"UNKNOWN OR OTHER","summary":"FROM DAY ONE I'VE BEEN COMPLAINING ABOUT THE DRIVER ASSIST FRONT CAMERA SHUTTING OFF BY ITSELF WHILE I'M DRIVING.  I WAS TOLD BY MY KIA DEALER THAT THERE IS NO PROBLEM.  IT HAS REOCCURRED MANY MORE TIMES SINCE.  IT HAPPENED AGAIN.  THE ORANGE DISPLAY LIGHT GOES OFF.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11363214,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2020","dateComplaintFiled":"10/07/2020","vin":"5XXGT4L38KG","components":"STEERING,ELECTRICAL SYSTEM","summary":"PARKED.  STARTED CAR & ALL DASH LIGHTS LIT UP.  TRIED RESTARTING NO CHANGE.  WHEN BACKING UP THERE WAS NO POWER STEERING.  TURNED OFF IGNITION, PUMPED GAS PEDAL 3 TIMES, RESTARTED & IT SEEMED TO FIX PROBLEM.  TOOK CAR IN FOR ELECTRICAL RECALL 1 WEEK LATER & WAS TOLD THIS MIGHT FIX THE PROBLEM.  2 WEEKS LATER IT OCCURRED AGAIN.  SAME SOLUTION USED WITH SUCCESS.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11351939,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2020","dateComplaintFiled":"08/29/2020","vin":"5XXGT4L39KG","components":"UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I WAS DRIVING ON 8/28/2020 AND A WARNING LIGHT CAME ACROSS THE DASHBOARD THAT READ MY FORWARD COLLISION CAMERA WAS NOT WORKING AND IT STAYED LIT FOR ABOUT 3 MINUTES WHILE DRIVING AND EVENTUALLY WENT OFF BEFORE I PARKED THE CAR. I AM AFRAID TO DRIVE THE CAR IF THE BRAES MAY FAIL.THE VEHICLE WAS IN MOTION INITIALLY APPROACHING A STOP LIGHT WHEN THE MESSAGE CAME ACROSS THE DASHBOARD. I WAS ON A CITY STREET DRIVING.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11327404,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2020","dateComplaintFiled":"06/05/2020","vin":"5XXGU4L16KG","components":"VISIBILITY,UNKNOWN OR OTHER","summary":"PANORAMIC SUNROOF EXPLODED WHILE DRIVING 6/5/2020 WHILE IN MOTION  IT HAS BEEN 110 DEGREES IN PHOENIX, AZ FOR THE PAST WEEK.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11325495,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2020","dateComplaintFiled":"05/21/2020","vin":"5XXGT4L37KG","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"WAS DRIVING ON A CITY ROAD AND A CAR STOPPED IN FRONT OF US (WHILE ONLY GOING 25MPH) THEN THE CAUTION FRONT SENSOR LIGHTS CAME ON. THE CAR HAD A NOTIFICATION THAT POPPED UP SAID FRONT CAMERA IS BLOCKED. STAYED ON FOR 5 MINUTES THEN JUST SHUT OFF.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11322763,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2020","dateComplaintFiled":"04/29/2020","vin":"5XXGT4L39KG","components":"UNKNOWN OR OTHER","summary":"HARD STARTING AND WHEN IT DOES START IT ACTS LIKE IT SLUGGISH. YOU CAN TURN IT OFF AND BACK ON AND IT IS FINE.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11317001,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2020","dateComplaintFiled":"03/09/2020","vin":"5XXGU4L12KG","components":"POWER TRAIN","summary":"I HAVE A 2019 KIA OPTIMA. IN DECEMBER I WAS GOING UP A HILL AND THE VEHICLE STARTED VIOLENTLY SHAKING. I WAS PRESSING ON THE GAS AND NOT GOING ANYWHERE. I HAD TO PUT IT IN REVERSE TO BACK DOWN 2 RODS TO GET BACK TO MY DRIVEWAY. HAD IT TOWED TO DEALER AND THEY SAID THEY COULD NOT FIGURE OUT WHAT WAS WRONG. IT WAS NOT SHOWING ANY \"CODES\". THEN ON 02/26/2020 THE CHECK ENGINE LIGHT CAME ON. HAD IT TOWED TO KIA DEALER AND THEY SAID IT WAS SHOWING A BUNCH OF CODES. THEY SAID THEY CLEANED THE \"KNOCKER\" AND WAS COMMUNICATING WITH THE TECH LINE AND WAS TOLD TO CLEAR DATA AND RELEARN SYSTEM. ONCE THEY DID THAT THE CHECK ENGINE LIGHT WENT AWAY AND NO MORE CODES DISPLAYED. ON 03/07/2020 THE CHECK ENGINE LIGHT CAME ON AT NIGHT. DEALER WAS CLOSED BY THEN AND THEY ARE CLOSED ON SUNDAY. MADE A CALL TODAY TO GET IT BACK IN THE SHOP. THEY SAID I CAN BRING IT TOMORROW. I SHOULD NOT HAVE THIS MUCH TROUBLE WITH A 2019. PLEASE TELL ME","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11312045,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2020","dateComplaintFiled":"02/28/2020","vin":"5XXGU4L17KG","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"TL* THE CONTACT OWNS A 2019 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH AND MERGING ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUMPED THE ACCELERATOR PEDAL SEVERAL TIMES AND THE VEHICLE RESPONDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,800.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11311882,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2020","dateComplaintFiled":"02/27/2020","vin":"5XXGT4L39KG","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"2019 KIA OPTIMA, IN JULY OF 2019.1ST INSTANCE, 2/4/2020 (LATE AFTERNOON) I DROVE BACK FROM NEW ALBANY IN AND AS SOON AS I GOT OFF THE FREEWAY ON KEYSTONE, I TRIED TO TURN A CORNER AND THE CEL LIGHT CAME ON FLASHING AND THE CAR WOULD BARELY ACCELERATE (HEAVY HESITATION). THEY SAID DO NOT DRIVE, GET A TOW.I DID, THEY HOOKED IT UP. AN ERROR TO CONTACT KIA ENG. THEY INDICATED ITS 1 OF 2 THINGS, ROCK SENSOR HARNESS/ROCK SENSOR. 1ST THEY SAID THEY WOULD REPLACE THE SENSOR BUT THEY ONLY REPLACED THE HARNESS.MILEAGE ON THIS DATE 2/7/2020 8,801 MILES. PICKED UP MY CAR ON FEBRUARY 7, 2020.  2ND INSTANCE  2/24/2020 @3PM(ISH)- RETURN TRIP TO INDIANAPOLIS FROM LAFAYETTE (ROUND TRIP) APX 2:59P ON THE WAY BACK TO WORK, I GOT OFF IN ZIONSVILLE  TO RUN TO THE STORE. I STOPPED AT THE LIGHT AND TRIED TO TURN RIGHT, THE EXACT SAME SCENARIO AS THE 1ST INSTANCE. CEL LIGHT, MAJOR HESITATION AND VERY LITTLE ACCELERATION. CALLED SERVICE AT KIA TO GET MY RENTAL READY AND I WAS ON MY WAY IN TO THE SHOP. THE RENTAL WAS READY AND IT WAS LATE MONDAY. HE CONTACTED WHO IS THE GM  CALLED ME 2/24/2020 @6:16PM  TO SAY THAT HE WILL LOOK INTO THIS ASAP IN THE MORNING. HE ALSO INDICATED THAT HE IS PART OWNER OF LIA DEALER.ON MONDAY EVENING I CONTRACTED KIA CORP OFFICE TO FILE A CASE # SAME EVENING, I TEXT MY SALESMAN BUT THE GMCALLED 8:07A EXPLAINED ITS ON THE RACK AND THE ENGINEERS HAVE BEEN CONTACTED FOR THE RESOLUTION AND HE WILL CALL ME WHEN THEY KNOW MORE. TUES GM AND  GM OF ALL LOCAL SERVICE DEPTS) CALLED AND EXPLAINED THE ISSUE, ATTEMPT AT A RESOLUTION CHANGE THE SENSOR AND DRIVING 10 MILES TO MAKE SURE IT FIXES IT. HOW IS 10 MILES GOING TO 'TEST' HE AGREED 30 MILE TEST. HE SAID IF THIS SENSOR FAILS THEY (KIA CORP) WILL REPLACE THE ENGINE! WELL THE SENSOR IS WORKING 2 DAYS SO FAR. (LAST TIME IT TOOK 11 DAYS AND 1,177 MILES TO FAIL)  I PICKED UP CAR ON 2/26/20.      L","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11310756,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2020","dateComplaintFiled":"02/22/2020","vin":"5XXGT4L34KG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"WHEN MY PHONE IS PLUGGED INTO THE CHARGER, MY SCREEN WILL GO BLACK ALL OF A SUDDEN, AND I HAVE TO TURN THE CAR OFF AND UNPLUG MY PHONE AND TURN THE CAR BACK ON FOR THE SCREEN TO COME BACK ON. ALSO, THERE HAVE BEEN SEVERAL OCCASIONS WHERE MY BRAKES LOCK UP ON ME, AND I ALMOST HIT THE PERSON IN FRONT OF ME. ESPECIALLY IN THE RAIN, AND I HAVE EVEN HAD TO SWERVE OFF THE ROAD TO AVOID A COLLISION. IT HAPPENS WHEN I AM IN MOTION DRIVING AND GO TO STOP. THE RADIO SCREEN THOUGH HAS TURNED OFF ON ME WHETHER I AM DRIVING OR IN PARK.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11290177,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2019","dateComplaintFiled":"12/19/2019","vin":"5XXGT4L38KG","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"IF I SLOW DOWN THEN SPEED UP IT TAKES OFF SLOW. IF I GO UP A HILL IT PUTTS AND WHEN I DRIVE IT JUST FEELS LIKE ITS PUTTERING THE WHOLE TIME. TOOK IT TO DEALERSHIP OF COURSE THEY DIDN'T FIND ANYTHING BUT THIS IS A NEW CAR I KNOW SOMETHING IS WRONG. I JUST GOT THE CAR IN MARCH DROVE FINE NO ACCIDENTS OR ANYTHING AND IT'S KIND OF DISAPPOINTING THAT MY CAR IS LIKE THIS BUT KNOW ONE KNOWS WHAT'S WRONG.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11282155,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/22/2019","dateComplaintFiled":"11/25/2019","vin":"5XXGU4L11KG","components":"AIR BAGS","summary":"TL* THE CONTACT'S HUSBAND OWNS A 2019 KIA OPTIMA. WHILE DRIVING 50 MPH, THE VEHICLE CRASHED INTO A DEER THAT JUMPED IN THE MIDDLE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED NECK AND BACK PAIN AND HIS DAUGHTER, WHO WAS SEATED BEHIND THE DRIVER'S SEAT, SUSTAINED NECK PAIN. THE CONTACT MENTIONED THAT BOTH OCCUPANTS WOULD BE TAKEN TO THE EMERGENCY ROOM FOR THEIR INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS CURRENTLY WAITING TO BE TOWED TO A LOCAL BODY SHOP FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,168.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11281260,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2019","dateComplaintFiled":"11/20/2019","vin":"5XXGT4L38KG","components":"SERVICE BRAKES","summary":"I WAS IN TWO LOW SPEED REAR ENDED CRASHES BECAUSE THE CIB DIDN'T ENGAGE AND I HAD NO BREAKING POWER. ONE WHO ON THE HIGH WAY AND ONCE IN AN EXIT RAMP","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11280619,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2019","dateComplaintFiled":"11/17/2019","vin":"5XXGT4L37KG","components":"STEERING","summary":"LANE SAFETY CONTROL SYSTEM MAKES UNUSUAL TURNS WHILE I'M DRIVING RESULTING ME HAVING TO CORRECT.  IN SOME SITUATIONS VEHICLE ALMOST TURNED INTO CARS IN NEARBY LANE.    INCIDENTS  HAVE HAPPENED BOTH ON SURFACE STREETS AT SPEEDS LESS THAN 55 MILES PER HOUR AND ON THE FREEWAY AT SPEEDS EXCEEDING  55 MILES PER HOUR","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11271129,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2019","dateComplaintFiled":"10/25/2019","vin":"5XXGT4L31KG","components":"AIR BAGS,STRUCTURE","summary":"I WAS REAR ENDED ON THE FREEWAY. TRAFFIC CAME TO A COMPLETE STOP, BUT THE CAR BEHIND ME WAS GOING 40-50MPH AND DID NOT STOP IN TIME AND REAR ENDED ME AND PUSHED ME INTO THE VEHICLE IN FRONT OF ME. MY AIRBAGS DID NOT DEPLOY.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11268064,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/08/2019","dateComplaintFiled":"10/12/2019","vin":"5XXGT4L30KG","components":"AIR BAGS","summary":"I WAS DRIVING ONE NIGHT ON A RESIDENTIAL STREET AND A DEER RAN OUT IN FRONT OF MY CAR.  I SLAMMED ON MY BRAKES BUT STILL HIT THE DEER WHICH DAMAGED MY FRONT DRIVERS SIDE FENDER AND LIGHTS. I WAS TRAVELING AT 25 MILES PER HOUR. I DIDN'T CALL THE AMBULANCE AT THE TIME BECAUSE I HAD TO GO RIGHT BACK TO WORK.  AT THE TIME I ALSO DID NOT THINK THAT THE ACCIDENT AFFECTED ME BUT I BELIEVE THAT DUE TO THE WHIPLASH FROM SLAMMING ON THE BRAKES THAT IT DID IN FACT DAMAGE MY SPINE.  I KEPT GOING TO THE DOCTOR'S AND HOSPITALS TO SEE WHAT WAS GOING ON WITH MY BODY BUT NONE  OF THEM REALLY HAD ANY DRAINAGE ANSWERS. JUST RECENTLY HAD AN EMERGENCY SURGERY ON MY UPPER BACK.  THE DIAGNOSIS WAS SPINAL STENOSIS.  I HAD NO PRIOR HEALTH PROBLEMS BEFORE THIS INCIDENT. MY AIRBAGS DID NOT DEPLOY UPON IMPACT AND I WANT SOME ANSWERS TO THAT.  ALSO AFTER THIS INCIDENT MY BACK TIRE BLEW OUT ON THE HIGHWAY.  THERE WAS NO SPARE TIRE,   FLARES FOR SAFETY OR ANYTHING WHEN I LOOKED IN MY TRUNK   I AM SURE THIS IS A WHOLE DIFFERENT ISSUE ALL TOGETHER BEFORE ALL OF THIS I HAD FAITH IN KIA AND NOW I DOUBT  THAT KIA  CARES OR IS CONCERNED WITH THE WELL BEING OF BUYING AND PAYING CUSTOMERS.  KIA FINANCIAL TREATED VERY BADLY AS WELL.  MY MOM,  MY DAD AND MY STEP MOTHER ALL DRIVE KIA'S A'S WELL. IS IT TIME FOR US TO SWITCH UP CAR CHOICES?","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11257250,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2019","dateComplaintFiled":"09/22/2019","vin":"5XXGT4L35KG","components":"UNKNOWN OR OTHER","summary":"I WAS LOOKING ON CREDIT KARMA AND READ THERE IS A RECALL ON MY VEHICLE. I HAD NO CLUE AND HAVEN'T HAD ANYONE CONTACT ME IN REGARDS TO THIS! I'M CONCERNED FOR THE SAFETY OF MY FAMILY","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11244735,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2019","dateComplaintFiled":"08/18/2019","vin":"5XXGU4L12KG","components":"AIR BAGS","summary":"PURCHASED 2019 KIA OPTIMA EX ON 4/27/2019 FROM A KIA DEALERSHIP IN HAGERSTOWN,MD. AFTER RESEARCH ON THIS WEBSITE WE FIND OUT THAT THERE IS AN INVESTIGATION FOR AIRBAGS NOT DEPLOYING ON THIS VEHICLE IN CRASHES. THIS INVESTIGATION WAS INITIATED BEFORE THE PURCHASE OF THIS VEHICLE. HOW IS A DEALERSHIP ALLOWED TO SELL A VEHICLE WITH A POTENTIAL SAFETY ISSUE? A DEALERSHIP/MANUFACTURER SHOULD HAVE TO LET THE PURCHASER KNOW BEFORE THEY BUY THE VEHICLE. WE WOULD HAVE NEVER PURCHASED THE VEHICLE IF WE WOULD HAVE KNOWN THIS!","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11240697,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"07/30/2019","vin":"5XXGT4L33KG","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2019 KIA OPTIMA. WHILE DRIVING 40 MPH, THE FIXED PANE GLASS ABRUPTLY FRACTURED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,100. THE VIN WAS INVALID.*BF  *AS","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11223068,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2019","dateComplaintFiled":"06/27/2019","vin":"5XXGT4L36KG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I BOUGHT MY 2019 OPTIMA BRAND NEW BACK IN NOVEMBER. IT IS NOW JUNE AND I HAVE HAD IT BACK TO THE DEALERSHIP 3 TIMES FOR RANDOMLY NOT STARTING ON ME.  I GET THE SAME ANSWER EVERY TIME.  THEY DON'T KNOW WHAT IT IS, NOTHING COMES UP ON THE COMPUTER WHEN THEY PLUG IT IN.  THEY SAY, \"IF IT HAPPENS AGAIN, CALL US AND WELL TAKE IT IN\".  BUYING THIS CAR BRAND NEW AND MY PAYMENTS BEING THAT OF A RANGE ROVER, I AM EXTREMELY UPSET.  TO TOP IT OFF, THE BACK WINDSHIELD IS SLIPPING DOWN.  I AM OVER THIS CAR AND I WILL NEVER BUY ANOTHER KIA AGAIN.  BUT, MY FIGHT IS NOT OVER, SOMETHING WILL HAVE TO BE DONE.   IT ALSO HESITATES AT TIMES, FEELS AS THOUGH IT IS STRUGGLING TO GO.  ALSO, TWO TIMES WHILE I WAS DRIVING THE CAR, THE DASH LIT UP WITH ALMOST EVERYTHING LIKE, I WAS IN A CRASH, THE EXCLAMATION POINT, ETC.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]},{"odiNumber":11186816,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2019","dateComplaintFiled":"03/14/2019","vin":"3KPF54ADXKE","components":"POWER TRAIN","summary":"I HAVE HAD THIS VEHICLE FOR A LITTLE OVER TWO MONTHS. IT CURRENTLY HAS 1600 MILES ON IT. THE TRANSMISSION WAS REPLACED ONCE AND I AM STILL EXPERIENCING STUDDERING AND SHAKING. HAVE ANOTHER APPOINTMENT ON 3/15. EVEN HAVE KIA CUSTOMER SERVICE INVOLVED.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]}]}