{"count":247,"message":"Results returned successfully","results":[{"odiNumber":11743523,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":1,"dateOfIncident":"04/13/2026","dateComplaintFiled":"06/11/2026","vin":"5xyphda50jg","components":"AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have replaced my rotors and my brakes soon as I got the car I\u2019ve had the car for a month now I was in a major accident. Someone walked in front of my car. My emergency brake system did not work my rotors and my brakes, have been scrubbing ever since I got the car. And I don\u2019t know how to fix the situation. The brakes are still going out and sound very horrible. I can\u2019t keep replacing them because I don\u2019t think they need to be replaced. Is something wrong with the car.  My Insurance adjuster name is Brandon Brooks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11742231,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2025","dateComplaintFiled":"06/05/2026","vin":"5XYPH4A13JG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"I had the car for just 2 years and it's giving me a lot of problems the car smells like gas it has a gas leak the breaks don't work and the electrical system don't work properly","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11735920,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/05/2026","vin":"5XYPG4A32JG","components":"ENGINE","summary":"2018 Kia Sorento, under 88,000 miles, with Theta II engine defect. KSDS update installed. Oil consumption issues requiring adding at least one liter of oil every 1,000 miles in between regular oil changes/ maintenance. Oil warning lamp does not illuminate at all or only blinks on for a second then stays off, even when oil is less than 1 liter.   Noticed slight jerking/hesitation at acceleration for a few days, then experienced shaking and heard vibrations when breaking and idling. Within a few minutes, MIL appeared with audible warning, \"Take this vehicle to a Kia dealership.\" Immediately parked car. Towed to Kia dealership.   No record of DTC P1326 found, which would have qualified vehicle for new engine under PI1802 Y/Z Theta II Extended Warranty. Diagnostic found misfiring cylinder and fouled spark plug. Technician in the video stated \"oil consumption.\" Due to absence of P1326 code, service manager suggests we replace fouled plug and return with the vehicle when the same issue happens again.   This does not follow Kia's own guidelines in PI1802 Y/Z campaign for a couple of reasons. First, activation of the MIL in conjunction with the audio warning indicates the Knock Sensor P1326 code should have been generated and stored, but the warning system must have malfunctioned. Service dept. did not to inspect the knock sensor harness for damage or oil saturation which could have kept the code from registering. Second, Service dept. did not consider shaking and vibration as \"engine noise,\" which would have required them to perform a BCT or test for connecting rod bearing noise, providing a pathway to request Techline PWA approve replacing the engine under warranty.   Kia's Product Improvement Campaign for Theta II engines ought to prevent injury or death resulting from catastrophic engine failure. My vehicle presents clear evidence of engine failure progression at different stages. Rather than navigate the warranty via a Techline, Kia has advised me to continue driving.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11730538,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"04/11/2026","vin":"5XYPG4A38JG","components":"ENGINE","summary":"My 2018 Kia Sorento has developed excessive oil consumption consistent with the known engine defects affecting Kia\u2019s Theta II engines. The vehicle began consuming oil rapidly without warning, despite regular maintenance. This issue did not appear until after 100,000 miles, which is common for this defect. The sudden loss of oil creates a serious safety hazard, including engine stalling or failure while driving.  Kia dealerships have acknowledged the symptoms but stated that because my vehicle is outside the warranty, I must pay for the oil consumption test and would be responsible for the full cost of an engine replacement. Kia has issued multiple Technical Service Bulletins related to excessive oil consumption in these engines, and many owners have experienced the same problem. This is a manufacturer\u2011related defect that develops over time and poses a safety risk to drivers and passengers.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11729316,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2026","dateComplaintFiled":"04/05/2026","vin":"5XYPG4A37JG","components":"UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I've never had a problem staying awake driving. I don't  have this problem in my vehicles or other vehicles. Every time I drove the car. I could not stay awake.  I ve driven the car about 5xs. I would fall asleep and not even realize it. Now fell asleep driving the car two nights ago. No warnings went off and I drove over one lane and off into the center medium. No lane change warnings went off. But I truly believe there's something more going on with the car that's making people fall asleep. My neighbor rode with me to the store in it (14 miles ) she was falling asleep. She wasn't one bit tired when we left my house. Once we got out of the car and we're changing the oil on it, we walked over to the store a couple blocks away. We were fine. Got back in the car. Started driving it home and both of us were falling asleep. There was something wrong with this car","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11727810,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"03/29/2026","vin":"5XYPKDA51JG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Sunroof was working properly, no issues.  I parked car with sunroof open and when i restarted car it started closing extremely slow.  Technicians have tried resetting but no luck. This is a safety issue that has been repeatitive on KIA Suvs since 2012 or 2014.  Techs cannot reset sunroof and last KIA I owned was 2014 had same issue plus drainage hole issues.   A panoramic sunroof malfunction can be a safety issue for a few reasons:  1. Emergency situations: In the event of an accident or emergency, it may be necessary to quickly evacuate the vehicle. A stuck panoramic sunroof could prevent passengers from being able to exit through the opening, potentially putting their safety at risk.  2. Ventilation and air circulation: On hot days, being unable to open the sunroof can lead to uncomfortable and potentially dangerous conditions inside the vehicle due to poor ventilation. This can increase the risk of heat exhaustion or dehydration for passengers.  3. Excessive heat build-up: A closed sunroof can also lead to excessive heat build-up inside the vehicle, which can be particularly dangerous for children, elderly individuals, or pets who may be more sensitive to high temperatures.  4. Visibility issues: A sunroof that is stuck closed can also affect visibility for the driver, especially when driving in bright sunlight or in adverse weather conditions such as heavy rain or fog.  Overall, a malfunctioning panoramic sunroof can impact the overall safety and comfort of passengers and drivers, highlighting the importance of ensuring that all vehicle components are in proper working condition.  KIA refuses to address the issue and needs to take accountability for this ongoing issue that each model has continued to have.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11727509,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2025","dateComplaintFiled":"03/27/2026","vin":"5xypgda33jg","components":"ENGINE","summary":"My car for the last 2 years has had multiple malfunctions with misfiring and replacement of head gaskets, pistons and more. Not to mention consistence oil concerns. On two occasions my family and I had to have the vehicle towed home over 200 miles because the car was not driving well. I have a [XXX] ghter who was with us at the time. The only warning lamp that ever triggered was the check engine.   In October is when I was informed about a recall that was on my vehicle from KIA the corporation and I was told to have it towed to Kia in [XX [XXX] ey would replace my engine if the rod barring failed; and it did. Kia refused to pay for the engine and reported that I was misinformed.   In December of 2025 I went through the Attorney General for mitigation to try and fix the engine- However, Kia reported because the engine manufacturer recall was not updated prior to October 30th or 2020 it was considered failure on the consumers part for not updating their address.   However, I have documentation that the vehicle was sign for by myself on December 2nd of 2020. I have the car fax reporting that the car was surrendered by the previous owner on October 28th, 2020. Therefore, I was not the own when this manufacturer warrantee recall was in place or when it expired. So, I do not feel since i did not own the car when this was to be completed, that I should be responsible. Not to mention I am paying on the loan that financed this vehicle for the last 7 months while it has sat at KIA in [XXX]  [XXX] ION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11726157,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2026","dateComplaintFiled":"03/22/2026","vin":"5XYPG4A3XJG","components":"STRUCTURE","summary":"Paint is peeling on the roof of my Kia by the windshield. No incident has happened this is a manufacturer defect.. My car has never been involved in a car accident. No incidents.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11725924,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2026","dateComplaintFiled":"03/20/2026","vin":"5XYPG4A33JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"The vehicle\u2019s ignition system began malfunctioning immediately after a recall-related service (Campaign CS2312 \u2013 ignition cylinder protector installation) performed on January 9, 2026. Prior to this service, the vehicle had no ignition or electrical issues. After the repair, the ignition key became difficult to turn, and the vehicle intermittently failed to start. Additionally, multiple electrical components began to fail intermittently, including the infotainment screen shutting off, the air conditioning system stopping, and windshield wipers not operating at times. These failures create a safety concern, as they may affect visibility, driver awareness, and vehicle operability while driving. The issue was reported to the dealership, and their own inspection confirmed that the ignition key cylinder is sticking. The vehicle remains available for inspection, and the condition persists.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11723974,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"03/12/2026","vin":"5XYPH4A12JG","components":"EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM","summary":"In April, 2025, my vehicle's engine power was significantly reduced while on the highway. I could not keep pace with traffic. My mechanic said there were recalls for the turbo engine but my car was not included. I paid forbthe part and repair. Less than a year later and the car began burning a lot of oil very fast. I add oil weekly. The car has again been losing power and there is still no recall for my car's engine. There is burning and smoke coming from the engine because of an engine oil leak Jiffy Lube detected yesterday, Mar h 11, 2026. The problem began at around 65k miles and now has 88k miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11723570,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2024","dateComplaintFiled":"03/11/2026","vin":"5XYPGDA31JG","components":"ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle started shaking and making a rough sound. The vehicle hesitated while accelerating and lost motive power. A piston failed, causing oil to spray out with enough force to damage the catalytic converter. The vehicle was driven to the dealer for an unknown recall repair, but found to have issues with the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 127,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11720947,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2026","dateComplaintFiled":"02/27/2026","vin":"5XYPGDA36JG","components":"ENGINE,VISIBILITY/WIPER","summary":"I have less than 100,000 miles on my 2018 Kia sorento. When I reached probably 50,000 miles this car went DOWN HILL. I feel like I\u2019ve replaced everything on this car. Now every oil change was saying no oil on the dip stick, so I take it to the Kia dealership. They tell me that I need an ENTIRE engine. My car is less than 100,000 miles. I saw something that said if it was under that threshold, it could be covered but they said they couldn\u2019t find anything. This car has been failing me. I still owe HALF of the car, what it\u2019s not even worth on carfax anymore. AND the engine cost is exactly 50% of what I owe on this car. I don\u2019t know what to do, but never buy a Kia again. This is a hazard for everyone around me the gas it is putting into the air. I don\u2019t know what else to do. I even paid them to do an oil change and the oil light lit up as SOON as I left the parking lot. There are no leaks whatsoever. I even had someone from the Kia engine settlement verify my VIN # and told me that it was eligible and she told me that everything would be taken care of at the dealership without charge. She then told me to wait for the dealership to call and let me know because I was on hold while they were talking. But right after I received a call asking how I was going to pay for it because they could not find anyway to cover it. I don\u2019t know how to ask for a second opinion. Kia is never available to speak with or try to resolve the issue. This has just been a nightmare.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11720734,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2025","dateComplaintFiled":"02/26/2026","vin":"5XYPGDA50JG","components":"FUEL/PROPULSION SYSTEM","summary":"While on the road driving at 35 MPH, the vehicle started to \"bog\" and losing power and/or acceleration. Had to immediately drive off the road as there were several vehicles  behind. As soon as driving off the road, the vehicle died down and would not start again. The check engine light came on. After several minutes the vehicle started again and drove to a secure area to call the tow truck. If the vehicle died down while in traffic, it would have caused an accident involving several vehicles. If it happened on the freeway, it would have caused a \"major accident\". The vehicle was towed to the vehicle dealership. It was determined by the vehicle dealership that the \"high pressure fuel pump\" was faulty and had to be replaced. It took four (4) months for the replacement part to arrive. Another similar dealer said that there were \"55 other vehicle owners\" waiting on the same part nationwide. It must be an \"inherent problem\" with the high pressure fuel pump. After replacing the high pressure fuel pump, the vehicle was operating normally.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11720382,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"02/25/2026","vin":"5XYPG4A3XJG","components":"ENGINE","summary":"On January 30, 2026, I was driving with my daughter from Kansas City to Platte City when the vehicle experienced a sudden and catastrophic mechanical failure. As we approached our exit, the engine unexpectedly revved and the vehicle rapidly decelerated to approximately 30 mph. When I attempted to accelerate, the vehicle was unable to properly gain speed. Upon reaching the top of a hill at an intersection, the engine completely shut off and the vehicle became disabled in the roadway.  The vehicle was towed and inspected by two independent repair facilities. Both repair facilities confirmed catastrophic internal engine failure. A bore scope inspection identified a broken valve in cylinder 4, along with severe internal engine damage. The first repair facility estimated the cost of engine replacement at $9,600. The second repair facility confirmed the same diagnosis and recommended full replacement of the long block assembly. Copies of the inspection reports and repair estimates are attached.  Due to the extent of the internal damage and the high cost of repair, the vehicle is considered mechanically inoperable and beyond reasonable repair. The cost of repair is substantial and exceeds our ability to proceed with repairs.  At the time of the mechanical failure, approximately two years remained on the finance agreement, with an outstanding loan balance of approximately $12,000. As a result of this catastrophic mechanical failure, the vehicle is unusable, and a financial deficiency remains on the loan.  Although the engine carried a warranty, we were informed that the specific failure was caused by internal component failure and material shedding, which is not covered under the warranty terms. Supporting documentation, including diagnostic findings, repair estimates, and photographs of the failed engine components, are attached.  Due to the sudden and catastrophic mechanical failure, the vehicle has sustained a total mechanical loss and is no longer operable.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11719842,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/20/2025","dateComplaintFiled":"02/23/2026","vin":"5XYPG4A31JG","components":"AIR BAGS","summary":"The contact owned a 2018 Kia Sorento. The contact stated that while driving approximately 40 MPH, another vehicle had abruptly attempted to merge into the opposite traveling lane and caused the front end bumper to crash into the Front Driver-side door of the other vehicle. No warning lights were illuminated. The air bags did not deploy. The vehicle was towed away to a local tow yard. A Traffic Accident Information form was filed by the local police department. The vehicle was deemed a total loss by the opposite insurance provider, and the contact was not deemed at fault. In addition, the contact was taken out of the vehicle safely by paramedics and was taken to a nearby UgentCare where he sought medical attention for neck and hand pains and severe mental distress. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11718665,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2026","dateComplaintFiled":"02/17/2026","vin":"5XYPH4A15JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL","summary":"My speedometer was jumping from 0 to 20 mph while in park. A couple weeks later it did it while I was driving, I was going 25 mph and it jumped to 55 mph. I took it to the shop that day and all 4 of my wheel speed sensors were out, which wasn\u2019t accurately measuring my speed. The shop said it was common with this model and year.   Also, my headlights do not work in auto mode. I will have shut my car off, made sure the lights were off, and hours later I have a text from my neighbors that my lights are on.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11715656,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2025","dateComplaintFiled":"02/04/2026","vin":"5XYPG4A30JG","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"2018 Kia Sorento 2.4 GDI. In late 2024 a Kia dealer performed an oil-consumption test and confirmed the engine was burning excessive oil. In Feb 2025 the engine long block was replaced. Within about 4,000 miles the vehicle began setting P1326 warnings, misfiring, losing power, and struggling to climb hills.  On a highway trip from South Carolina back to Indiana, the vehicle could barely maintain 30\u201340 mph on grades with the accelerator floored while traffic was moving much faster. The check-engine light returned repeatedly. The vehicle eventually died on an exit ramp and had to be pushed out of traffic and towed. I felt it was unsafe to drive but was repeatedly told by dealers that it was \u201cOK to drive\u201d or that the issue was \u201cbad gas.\u201d  After visits to multiple dealers, the current Kia service center finally diagnosed a severely clogged exhaust. They report the manifold catalytic converter and underbody converter have broken down internally and are heavily coated in carbon/oil deposits, and state this likely came from the engine burning oil before and around the time of the rebuild. Exhaust temperatures have been recorded at very high levels, and the engine will only run briefly with an O2 sensor removed to vent exhaust; with the exhaust sealed it will not stay running. The dealer has warned there may now be internal engine damage from prolonged backpressure.  The vehicle has been undriveable for many months and the failed converters are being retained and are available for inspection. My concern is that excessive oil consumption on these GDI engines is causing secondary catalytic-converter failure, extreme power loss, stalling risk, and possible fire risk from overheated exhaust components, even after engine replacement.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11715353,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"02/03/2026","vin":"5xypg4a36jg","components":"ENGINE","summary":"My car had an issue that was covered under a class action lawsuit. I even had an extended  Warranty which was still valid at the time. I was intimidated by the warranty company when they said well if there is carbon build up in the engine the cost of the repair is on you. So I didn't have it fixed and the engine blew up and is now inoperable in my driveway. So bottom line I couldn't get KIA to help me or the extended warranty company when clearly it was KIA's responsibility to fix there defect in the engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11715069,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2026","dateComplaintFiled":"02/02/2026","vin":"5xypgda38jg","components":"STEERING","summary":"I was driving and when I lost all power steering the lights on the dash came on for power steering and traction I could not steer at all it was so hard to drive . I reported it right away and had my car check out there is a recall on the power steering but they are saying my car was made in April and the recall starts for cars made in June . Well now they are saying I need a new steering column when u turn the wheel u hear a load clunk noise my dash light go on and off when you turn the wheel and you lose power to the vehicle I also burn threw light bulbs monthly I think it\u2019s also a electrical issue within this vehicle I have already had to get a new engine this vehicle in junk and has costed me a fortune and the keep denying to cover there at fault for any of it and it\u2019s there fault it\u2019s not just my car they are all like this.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11711622,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2026","dateComplaintFiled":"01/17/2026","vin":"5XYPG4A38JG","components":"ENGINE","summary":"Noticed excessive oil consumption that turned into burning oil when the exhaust turned back of car black. Engine started knocking due to gummed up spark plugs. Replaced the spark plugs but within weeks the new plugs where gummed up as well. Took to Kia for diagnosis and potential repair for theta 2 class action. Mechanic confirmed damaged spark plugs, piston issues and needs for new engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11707524,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2025","dateComplaintFiled":"12/29/2025","vin":"5xypkda58jg","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"1. at night when i toggle hi beams the light black out and i have to jiggle the toggle 2. My HECU assembly is out, I have about 7 lights on my dash.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11707059,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2025","dateComplaintFiled":"12/26/2025","vin":"5XYPH4A15JG","components":"ENGINE","summary":"Excessive oil consumption","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11706587,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"12/22/2025","vin":"5XYPG4A36JG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Kia Sorento. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipes. There was no warning light illuminated. Upon taking the vehicle to an independent mechanic for an oil change, the contact was informed that there was an oil leak coming from the engine. The contact had her son inspect the vehicle, and he discovered that oil was leaking onto the spark plugs in cylinder #1. The contact\u2019s son diagnosed the vehicle with engine failure and recommended that the engine be replaced. The contact then stated that while driving 60 MPH, the vehicle started shaking with the check engine warning light illuminated. The contact pulled over and waited for approximately an hour before being able to restart the vehicle and drive to the destination. The vehicle was then taken to a dealer, where a diagnostic test was performed, and the dealer discovered several oil leaks in various cylinders. The vehicle remained with the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11705969,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"12/18/2025","vin":"5XYPG4A32JG","components":"ENGINE","summary":"The engine suddenly failed while I was driving on the highway. The vehicle lost power without warning, which created a dangerous situation. I had to pull over and have the vehicle towed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11704410,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2025","dateComplaintFiled":"12/11/2025","vin":"5XYPGDA30JG","components":"ENGINE","summary":"Engine is burning oil at a rate of almost one quart per week. The engine can be felt shaking when driving. The engine light came on and states there is a P0303 Cylinder 3 misfired detected.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11701287,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2025","dateComplaintFiled":"11/24/2025","vin":"5XYPH4A50JG","components":"ENGINE","summary":"Started the car and heard a knocking sound.  No check engine or low oil light on the dash.  Dealership said the bearing clearance test was too great, causing the connecting rod to knock inside the engine.  Dealership said I need an engine replacement.  Engine is 3.3L Lambda II engine which has been reported to have this issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11700588,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"11/20/2025","vin":"5xypgda50jg","components":"UNKNOWN OR OTHER,ENGINE","summary":"I was driving from richlands coming home and my vechial kept trying to die on me like i didnt have any gas and then i had to suddenly pull off the side of the road without any power and i sat their and even try to restart the vechial and it wouldn't  start back then a woman come out of nowhere in an ambulance and i was trying to tell her that it was alright and she was trying to tell me that the vechial was on fire underneath the vechial and i didnt see that it was a fire at all i though i was overheating so i was sitting in the vechial waiting on it to cool down thank god i was not hurt really bad if this would have happened somewere else i know i would be dead i already have smoke in my lungs from breathing in all that smoke i though was just steam but i still dont know what in my engine caught on fire but i do know it started from either in the engine or under it somewhere then everything caught fire and it was all melted the whole thing is completely gone even the tag melted i have never seen that kind of fire before ever and i have own alot of vechicle and they usally break down but this was the first time one caught on fire and thus happens to kia alot even the day this happened the fire dept told me they just put another kia out just the week before how is it that kia are keeping these vechicle on the road it is awful and im trying to do something about it but noone will help me and i dont know what i need yo do to make kia pay for this i only had this vechial almost 6 months and it didnt have alot of miles on it 100000 thats not alot but the kia everything i have read have flew apart after the warranty has expired so its great for them i say they are happy and they have had a few recalls on this vechial and know about the fire but have something stupid like a tow hitch its saying my vechial has that recall but i didnt see a tow hitch anywere but it still caught fire so i would love for someone to take these vechial off the road they are not safe not what kia","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11699701,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"11/16/2025","vin":"5XYPHDA51JG","components":"ENGINE","summary":"My Vehicle\u2019s Problems  Excessive Oil Consumption My engine kept losing oil far more rapidly than normal. I was regularly checking and had to top off the oil, even though mileage suggested it should not be that frequent.  However, there was no \u201ccheck engine\u201d warning light or low-oil warning light even when the oil level was dangerously low. Despite the oil being burned or lost, none of the sensors ever alerted me.  Eventually, before my next scheduled service, the extreme oil loss culminated in catastrophic failure: the engine seized, and the car is now completely undrivable.  Engine Failure / Seizure The engine\u2019s seizure was sudden and without any prior warning. There was no indication via \u201ccheck engine\u201d light, oil light, or other dashboard warnings.  I have obtained an estimate for replacing the engine, and regrettably, the cost of a new engine exceeds the current value of the vehicle. This is deeply unfair, given that the root cause appears to be excessive oil consumption, not misuse or accident.  Lack of Responsiveness / Remediation I feel that despite my efforts to maintain the car and monitor oil levels, I was left to fix a major and very expensive defect.  I request that Kia take full responsibility: cover the engine replacement (or provide a buyback / repurchase option), reimburse me for costs, or find another equitable remedy.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11697964,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2025","dateComplaintFiled":"11/06/2025","vin":"5XYPG4A3XJG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Kia Sorento. The contact stated that while driving at various speeds, the engine was making an abnormal knocking sound. The contact stated that while slowing for a traffic sign or stop lights, the vehicle was shaking and vibrating abnormally. The contact stated that while depressing the accelerator pedal, the vehicle started making the knocking sound again. The check engine warning light illuminated and was now constantly illuminated. The contact stated that prior to the sounds and check engine warning light being illuminated, the contact was constantly adding engine oil, even after an oil change. The contact had taken the vehicle to a dealer, who diagnosed the vehicle and informed the contact that the engine was failing and needed to be replaced. The vehicle was not repaired. The contact stated that the engine was replaced in 2019 by the same dealer. The dealer requested that the engine be replaced; however, the manufacturer later informed the contact that the request was denied. The manufacturer was contacted, and the contact requested an escalation to review the engine replacement and was informed that the escalation had been denied. The failure mileage was approximately 178,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11694100,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"10/17/2025","vin":"5XYPGDA51JG","components":"ENGINE","summary":"Started with check engine light coming on then having problems with engine knocking last winter. During oil change and oil filter change there were gold \"sparkles\" throughout the old oil and the filter was completely covered. It appears some component of the engine is being \"chewed\" up and destroying our engine. It is now undrivable. I was told by our local mechanic shop to contact KIA or NHTSA regarding a special extended warranty from KIA specifically for engine issues. I am not finding anything specific online, so wanted to reach out. I am waiting to hear back from local KIA dealership service department as well.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11688792,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2025","dateComplaintFiled":"09/22/2025","vin":"5XYPHDA57JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"Lighting and/ or electrical. When using the auto headlight switch, all lights will come on randomly and periodically and stay on until you notice them or they ware down your battery.  This is something that could be checked out by dealer and I will ask about it.  So, for now, I do not use the auto headlight switch.  My other problem is a glass issue. For no apparent reason, when I shut my driver side door a few weeks ago. My entire rear window shattered into pieces. There were no signs of damage to the rear window. Happened in my drive way. But, it could have happened anywhere. Filed a insurance claim and had the rear window replaced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11685959,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/09/2025","vin":"5XYPG4A37JG","components":"ENGINE","summary":"KIA Sorento 2018 The vehicle experienced engine failure due to piston ring damage at approximately 111,500 miles. A Kia dealer diagnosed the issue with codes P0301 and P0304 and confirmed the engine requires full replacement. This creates serious safety concerns, including engine misfires, loss of power, and risk of stalling while driving.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11684064,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"08/30/2025","vin":"5XYPGDA58JG","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The Vehicle emits a strong fuel odor: seems to be around the rear of vehicle & front engine compartment of vehicle. Seems the fuel system, both low & high pressure fuel pumps and their pipes channels are leaking to emit a strong fuel odor. Extreme high volatile combustion & fire risk! Remedy: the fuel system including both low & high pressure fuel pumps & their pipes channels need replaced with strong, better engineered components!  A newer vehicle like this should not be having fuel system failures.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11683420,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"08/27/2025","vin":"5XYPH4A5XJG","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2018 Kia Sorento. The contact stated that while driving at an undisclosed speed, the headlights failed to function as intended. The contact, who was a retired certified mechanic, inspected the headlights and determined that the passenger's side headlight bulbs were blown. The contact then noticed a burning odor in the circuit board inside the headlight. The contact stated that the front passenger's side headlight bulbs were replaced twice within three months due to failure. In addition, the contact stated that an unknown manufacturer's recall was performed approximately two years prior, and the multi-function switch knob was replaced. The contact stated that the headlights were not replaced at the time. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11683033,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"08/25/2025","vin":"5XYPGDA32JG","components":"UNKNOWN OR OTHER,ENGINE","summary":"1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine misfired due to a broken valve in one of the cylinders. This failure occurred approximately two months after completing the scheduled 100,000-mile service at a Kia dealership. The affected parts (valve, cylinder components) should still be available for inspection by Kia or a third party. 2. How was your safety or the safety of others put at risk? The vehicle suddenly lost power and stalled in the middle of the highway while driving at normal speed. This created a dangerous situation where I could have been struck by oncoming traffic while trying to safely exit the roadway. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue was confirmed by a repair shop, which diagnosed the cause as a misfire due to a broken valve. I have service documentation of the diagnosis available. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or insurance representatives, but it was inspected by the servicing dealership and/or an independent mechanic who confirmed the valve failure. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Prior to the complete failure, the check engine light illuminated and the vehicle began running roughly (misfiring). These symptoms appeared very shortly before the breakdown, giving me no meaningful time to react before the engine stalled.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11682431,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2024","dateComplaintFiled":"08/22/2025","vin":"5XYPGDA36JG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"My vehicle started with oil issues took to dealer and the attempted to perform an oil consumption test however the vehicle would not pass the test as the oil would not last long enough for next test. Was advised I needed an engine, Kia refused to replace since it wouldn\u2019t pass consumption test. I paid for engine replacement 1month later engine light comes on, again I return to Kia dealer they say engine needs replacement they replace supposedly through warranty. Drive for about 30 days and engine light comes on again takes to dealer and they say it\u2019s the knock sensors code which is the same code that came up prior to engine replacement. The knock sensor was a recalled part that they replaced by them but now are refusing to replace even though they replaced it less then 12 months ago.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11681804,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2025","dateComplaintFiled":"08/20/2025","vin":"5XYPGDA31JG","components":"ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated that upon starting the vehicle, the vehicle made an abnormal knocking sound. Additionally, the contact stated that while driving and depressing the accelerator pedal all the way to the floorboard, the vehicle failed to exceed 18 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the failure was linked to the knock sensor detection system(KSDS). The vehicle was not repaired. The local dealer was unreachable. The manufacturer was not notified of the failure. The failure mileage was  85,798.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11681664,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2025","dateComplaintFiled":"08/19/2025","vin":"5XYPK4A52JG","components":"ENGINE","summary":"I was driving and the vehicle shut off. All electric still on lights, radio, dash, etc. No issues or noises indicating that the engine was having faliure. Did not overheat, had oil and gas. Just bought car used 6 months ago with 140k miles. Had it towed to Mechanic and was told the engine was locked. Engine repair is my only option that is going to cost 5-8k. Vehicle has been maintained regularly with only one previous owner and no major repairs ever needed to be done.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11680395,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"08/13/2025","vin":"5XYPGDA37JG","components":"SEAT BELTS","summary":"The contact owns a 2018 Kia Sorento. The contact stated that the rear driver's side seat lap belt harness anchor pin had detached while the contact's son was attempting to wear the seat belt, rendering the seat belt inoperable. The vehicle was taken to the dealer, where an unknown diagnosis was made, and the contact was informed that there was a fee for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 76,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11679919,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"08/11/2025","vin":"5XYPG4A32JG","components":"FUEL/PROPULSION SYSTEM","summary":"* High pressure fuel pump quick disconnect fuel line fitting leaking fuel.  * Raw fuel leaking poses a risk of fire and danger to the vehicle occupants. Raw fuel leaking in a closed in area as it did in my garage could have lead to an explosion due ignition of the fuel vapors.  * My vehicle was repaired by a KIA dealership. The dealership noted that they've seen this issue several times in the past few months including one instance where the fuel line fitting actually fell off. The dealership acknowledged this failure hasn't yet become a recall issue which is why I'm filing a complaint with the NHSTA to establish a record of the issue. * The component was probably discarded by the dealership. The dealership didn't mention sending the part out for inspection or reporting the issue to the manufacturer. Galeana KIA did provide 2 pictures of the fuel leak area. I've attached these to this form. * There were no warning lamps or messages for this type of leak. The vehicle drove as normal. It wasn't until I parked the vehicle in my garage that I noticed a strong smell of raw fuel.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11679947,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2025","dateComplaintFiled":"08/11/2025","vin":"5XYPKDA59JG","components":"EXTERIOR LIGHTING","summary":"My lights are set to auto but when driving they randomly switch off. The dash shows the switch from auto to off but the control is still set to auto. I have to manually switch the control off and then back on for the lights to come back on. I\u2019ve also noticed a few times in the morning my lights are on. My switch is set to auto and my car is completely off but the lights are on. This is very unsafe as it happens at night and I can\u2019t see the road.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11679393,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2024","dateComplaintFiled":"08/08/2025","vin":"5XYPG4A36JG","components":"ENGINE","summary":"I am writing to express my concern regarding a serious issue with my 2018 Kia Sorento equipped with the 2.4-liter engine. The vehicle has been experiencing excessive oil consumption\u2014approximately one quart every 400 miles\u2014which I believe may be indicative of a manufacturing defect.  Based on similar issues reported with more recent Kia models, including those involving potentially defective piston oil rings, I am concerned that my vehicle may be affected by a similar issue. As you are aware, defective piston rings can lead to long-term engine damage, sudden loss of power, and even an increased risk of engine fire.  Given the severity of the symptoms and potential safety implications, I respectfully request that this matter be formally investigated and that Kia consider extending the recall or offering a resolution for affected 2018 Sorento models.  I look forward to your prompt response regarding this issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11678060,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2025","dateComplaintFiled":"08/03/2025","vin":"5XYPG4A50JG","components":"EXTERIOR LIGHTING","summary":"The headlights will randomly turn off while driving, mostly when turning on the right blinker. This has been happening a few times a month since I got the vehicle in 2017. More recently, the bottom brake lights and running lights have been shorting out.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11675515,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2025","dateComplaintFiled":"07/23/2025","vin":"5XYPG4A30JG","components":"ENGINE","summary":"Excessive oil consumption, 4 quarts in 2000 miles","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11668658,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"06/23/2025","vin":"5XYPGDA30JG","components":"ENGINE","summary":"Engine oil is always law. Engine eats lots of oil.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11668487,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2025","dateComplaintFiled":"06/22/2025","vin":"5XYPKDA51JG","components":"UNKNOWN OR OTHER","summary":"The car is not able to shift out of park unless the shift interlock release button is depressed. This issue has occurred intermittently in the last year but has been consistent in the past few weeks of the submission of the complaint.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11668489,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2025","dateComplaintFiled":"06/22/2025","vin":"5XYPKDA51JG","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"An intermittent error occurs where these services stop working. It was last for a day or two and then the error will clear. I am not able to be alerted to passing cars or cars in my blind spot when changing lanes. And if there is a situation to suddenly stop the emergency automatic braking system will not be engaged.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11665687,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"06/09/2025","vin":"5XYPGDA36JG","components":"POWER TRAIN,ENGINE","summary":"GDI engine carbon buildup causing very high gas consumption and damage . Should carbon buildup break free it will cause engine falure resulting in engine seizure while at speed. Loss if property and life imment. Only soulition is disassembly to remove buildup. Another failure is corrosion on shift cable causing gear falure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11665245,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2024","dateComplaintFiled":"06/06/2025","vin":"5XYPG4A34JG","components":"STEERING","summary":"The steering started to fail and would be hard to steer while driving.I then looked further online and found that a recall was issued for the steering column and how dangerous it was to continue driving the vehicle for the cross as stated in the recall could seperate and one could lose steering and cause a crash so we; my wife and I managed to get the car safely to the dealer for further diagnostic only to find out that although a recall was issued for the steering problem. Our vin was not included and we had to pay for the repair.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11664737,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"06/03/2025","vin":"5XYPGDA54JG","components":"STEERING","summary":"Sometimes this condition hardly noticable and other times very stiff then move steering wheel slightly and full assist. Seems more prevalent after driving 1/2 hour or more on expressway  steering becomes stiff and ratchety. This causes steering to stick whenever driving at highway then driver is putting more effort to overcome stuck wheel. When breaks loose vehicle goes to far in that direction then sticks again causing to stick again and over corrects other direction. This goes from annoying and uncomfortable to just plain dangerous depending on conditions speed weather and proximity to other vehicles or obstacles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11660816,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2024","dateComplaintFiled":"05/14/2025","vin":"5XYPH4A15JG","components":"ENGINE","summary":"Engine burns and eats up lots of engine oil. Engine oil is always low.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11657908,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"04/30/2025","vin":"5XYPKDA52JG","components":"STRUCTURE","summary":"2018 Kia Sorento. Snow White Pearl paint started delaminating at about 45,000 miles. Now it has 51,000 miles and I have multiple spots where it is delaminating on the hood, front bumper, and fender. Also, where the paint is delaminating I am also starting to see small chips on the paint below since the clear coat is gone. I cant believe my car paint is having issues and it only has 51,000 miles on it. It has been stored in a garage for the life of the car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11652546,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"04/03/2025","vin":"5XYPGDA37JG","components":"ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle failed to restart and was towed to an unknown dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 89,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11647007,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"03/07/2025","vin":null,"components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"In January 2024 I started getting power steering issues and multiple warning lights related to the electrical systems. I took my vehicle to Car Pros Kia for inspection and repair on 2/1/2024. They took it for a test drive at which time it caught fire.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11646704,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2025","dateComplaintFiled":"03/06/2025","vin":"5XYPG4A38JG","components":"UNKNOWN OR OTHER","summary":"I was driving my daughter to school and heard 2 popping noises under the car. The car started smoking as I was driving. I pulled into the parking lot and the car wouldn\u2019t stop. I pressed the break multiple times before it eventually stopped. The car was completely smoking from the hood and then caught fire as I got me and my children out of it. The fire department came and successfully put the fire out after about 30 minutes of continuous flames. It was a total loss","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11644577,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2024","dateComplaintFiled":"02/24/2025","vin":"5XYPGDA31JG","components":"ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated while driving 20 MPH, the vehicle lost automotive power. The contact stated that the failure had occurred on several occasions. The check engine warning light was illuminated. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11643019,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2025","dateComplaintFiled":"02/16/2025","vin":"5XYPG4A59JG","components":"ENGINE","summary":"Was driving car it lost power, pulled over and had tow truck bring car to dealership. Dealership states a new engine is needed due to a malfunction in the engine block, however warranty is out on car just by 9,000 miles and car is still financed! Maintenance has been kept up on car. Kia wants $10,000 to replace engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11642782,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"02/14/2025","vin":"5XYPG4A36JG","components":"ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, the contact heard an abnormal knocking sound coming from the engine before the vehicle lost motive power, with the check engine and oil warning lights illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11642434,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2024","dateComplaintFiled":"02/13/2025","vin":"5XYPG4A37JG","components":"UNKNOWN OR OTHER","summary":"Trunk latch won\u2019t latch,  Looked into it and other 2018 Kia sorentos gave the same problem. I called to check for a recall as I bought the car less then a year ago and was told nothing.  This is a problem I barely used it and it won\u2019t close now. Just pops back open and will start alerting me that it\u2019s open and won\u2019t latch. Meaning the car will keep beeping that it\u2019s open and then will eventually drain the battery due to the alert going off the whole time (it won\u2019t relatch) it took 8 hours for it to latch to close. This is the Manuel trunk.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11641992,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2020","dateComplaintFiled":"02/11/2025","vin":"5XYPGDA30JG","components":"ENGINE","summary":"I bought a used Kia sorento from a Kia Dealership. This engine makes oil evaporate completely. This engine must be a bad engine. I heard there was some recalls on Kia engines not sure if this one fits it. The dealership did a five hundred dollar job on it and it did not fix. I put oil in this car every month. No way to upgrade because of these issues.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11633867,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2024","dateComplaintFiled":"01/03/2025","vin":"5XYPH4A19JG","components":"ENGINE","summary":"I had an engine failure in my Kia.  On [XXX], I was driving on [XXX] in Maine, and the \"malfunction\" light lit up, and I lost power in the vehicle.  I was able to make it to the side of the highway and call a tow truck.   Losing power on a busy interstate put myself and my partner at risk, as well as having to wait on the side of the interstate for a tow truck.   I had the vehicle towed to a mechanic who said the engine needed to be replaced because a cylinder lost compression.  Kia had me tow it to a Kia dealership, and they verified that the engine needed to be replaced.  The matter is still open.  My case with Kia is [XXX].  Kia has been completely unresponsive in the matter.  They have told me repeatedly that the matter is being looked into by their tech team, but they have never reached out to the Kia dealership they told me to send it to.  It could be related to a rod bearing issue, but they are not willing to follow up enough to even determine whether or not that is the issue.   Prior to the engine failure, I had issues with oil loss.  I replaced the PCV valve, but that did not turn out to be the problem.  I had it inspected a few weeks before the engine failure, and they noted that the oil levels were low.  I was not seeing warning lights for low oil, but I was maintaining oil levels while I waited for an appointment to look into that issue.   I believe Kia knows this is an ongoing issue with their vehicles, and they are actively obstructing any inquiries as to why this engine problem persists.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11632372,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2024","dateComplaintFiled":"12/26/2024","vin":"5XYPGDA34JG","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"I am experiencing a serious issue with my 2018 Kia Sorento AWD related to the AWD coupling. During normal driving, the vehicle does not perform as expected, and the AWD system feels compromised, making the car unsafe and unreliable. While the vehicle doesn\u2019t stall, it struggles to function properly, which is a major concern.  I took the vehicle to the dealership, where they diagnosed the problem as a malfunctioning AWD coupling. However, they informed me that this issue is not covered under warranty or any recall program. This response is both frustrating and concerning, especially since AWD functionality is a critical part of the Sorento\u2019s design and intended use.  After researching, I found that many Kia Sorento owners have reported similar problems with the AWD coupling, indicating that this may be a widespread issue across multiple model years. If this is a known defect, it is troubling that Kia has not offered a recall or extended warranty to address the problem. Customers should not be left to bear the financial burden of repairing what seems to be a common and significant defect.  I am requesting further clarification and assistance. I need to understand why this issue is not covered, particularly if it affects other Sorento vehicles as well. If this is a systemic problem, Kia should take responsibility to resolve it fairly and promptly. The AWD system is essential for safe driving, and as a loyal customer, I expect Kia to stand behind its product and ensure my safety and satisfaction.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11629756,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2024","dateComplaintFiled":"12/09/2024","vin":"5XYPGDA34JG","components":"ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated while driving 50 MPH, the vehicle lost automotive power and jerked and decelerated to 25 MPH. The contact stated that several unknown warning lights were illuminated. The vehicle was driven to a nearby parking lot and parked because the contact was concerned about driving the vehicle. The following day the contact\u2019s husband took the vehicle to a local dealer; however, the vehicle was not diagnosed. The contact was informed that the engine might be faulty however, a diagnostic test was needed, and the engine needed to be taken apart to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11629393,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"12/07/2024","vin":"5XYPGDA34JG","components":"ENGINE","summary":"Around 90,000 miles, the engine started leaking oil regularly, took it in for warranty. After repairs for gasket, then started burning oil and running of oil every week or two weeks, and I have to constantly refill oil. Took it again and Dealer told me I am out of warranty, then I called KIA USA and reported problems. They told me that they will get back to me and I am still waiting.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11629332,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/06/2024","vin":"5XYPKDA54JG","components":"ENGINE","summary":"C\u00e1thalitic converter conoromised","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11627742,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2024","dateComplaintFiled":"11/27/2024","vin":"5XYPHDA15JG","components":"ENGINE","summary":"While driving on the highway, the engine suddenly stopped working without warning. I was unable to accelerate using the gas pedal. Fortunately, the highway was empty at the time, and I managed to safely pull over to the right side of the road. After waiting for approximately 30 minutes for the engine to cool down, I attempted to drive again. However, the car began shaking severely whenever I pressed the gas pedal or attempted to increase the speed beyond 2 RPM.  The vehicle was subsequently inspected by a certified Kia service center, where the issue was diagnosed as a failure of the piston ring and cylinder 1, resulting in insufficient compression. The service center confirmed that the vehicle was well-maintained, with no external damage or user-related issues contributing to the failure.  No warning lamps, messages, or other symptoms appeared prior to the failure. The engine issue was sudden and unexpected, posing a significant safety risk, especially as it occurred while driving at highway speeds. The vehicle is available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11627567,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2024","dateComplaintFiled":"11/26/2024","vin":"5XYPH4A59JG","components":"STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Steering cupler failure","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11626884,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2024","dateComplaintFiled":"11/22/2024","vin":"5XYPG4A30JG","components":"ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated that while the vehicle was parked, the contact's husband discovered that the vehicle was consuming an excessive amount of engine oil. The contact's husband was consistently adding oil for the vehicle to return to normal operation. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 82,940.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11624501,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"11/11/2024","vin":"5XYPK4A55JG","components":"UNKNOWN OR OTHER","summary":"I have a pearl white 2018 Kia Sorento, and the paint is peeling off the hood. This is a factory defect, and I need to get it fixed before the rest of the paint comes off the car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11624067,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2024","dateComplaintFiled":"11/07/2024","vin":"5XYPGDA39JG","components":"ENGINE","summary":"Previous Complaint# 11618337.  Additional Information: Engine is full of oil yet Oil Light comes on due excessive crankshaft & connecting rod bearing wear and knocking loud.  Yet the recalibrated knock sensor will not pick up the issue and put the vehicle into derate with a code P1326 as it did before the Kia Dealership performed this recalibration.  This is consumer fraud by purposely hiding a known defect and preventing the warranty from replacing the engine with a redesigned new engine that corrects the issue with larger oil ports.  It is also a safety issue!!  Now that the oil light is coming on and the engine has a bad knock, it can fail at anytime while driving causing lose of power steering, brakes and the ability to safely pull the car over to a safe location.  The original P1326 code automatically determined the engine developed wear from lack of oil volume based on the known defect of too small oil ports.  This recalibration doesn't address the wear the engine already has and based on what the dealer stated, they will not replace the engine until that code comes back.  Which now can't happen due to this parameter change and elimination of the knock sensors ability to perform it's job correctly.  Please investigate and resolve, Thank you!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11623091,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2024","dateComplaintFiled":"11/01/2024","vin":"5XYPGDA31JG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"My kia Sorento is involved in an engine recall. When driving on the highway three times now my engine has stalled and car has gone from 65 to 30 mph, almost causing multiple accidents while driving with my [XXX]  and [XXX] . The Kia customer service agency said this must occur three times before they will replace my engine. They are not replacing the engine. I fear for my life, my husband life  and my children\u2019s lives . I also fear for fellow drivers on the road .  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11622896,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"10/31/2024","vin":"5XYPG4A56JG","components":"SERVICE BRAKES","summary":"The contact owns a 2018 Kia Sorento. The contact stated while coming to a stop, there was a loud grinding sound coming from the brakes while the brake pedal was depressed. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake pads had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,750.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11619451,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2023","dateComplaintFiled":"10/12/2024","vin":"5XYPHDA55JG","components":"EXTERIOR LIGHTING","summary":"file:///var/mobile/Library/SMS/Attachments/00/00/8030235A-F1B0-40D7-BDF6-CAB347299F91/MC-10235412-0001.pdf  Recall on lights should be added. Mine did this. Had it fixed","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11619194,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"10/10/2024","vin":"5XYPHDA56JG","components":"EXTERIOR LIGHTING","summary":"All exterior lights and interior lights are turned off while driving.  Exterior \u201crunning\u201d lights turn on by themself.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11618337,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"10/06/2024","vin":"5XYPGDA39JG","components":"POWER TRAIN","summary":"Vehicle engine set off a failure code P1326 and went into a full limp mode.  This code is related to the knock sensor picking up the crankshaft pounding against the bearings.  It is a known issue with the original engine small oil ports.  Brought my vehicle to a Kia dealership and their diagnostic procedure was to replace the sensor and reflash the ECM.  My problem is, ever since they did that, the knock sensor has not gone off and no codes are being generated.  Engine is knocking worse than before.  I believe they reset the parameters to a level that basically is making the knock sensor useless.  They are buying time and mileage in hopes the engine out lasts the warranty.  It is a manipulation  of factory settings and fraud causing the consumer future issues.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11618281,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"10/05/2024","vin":"5XYPHDA58JG","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"I was driving my 2018 Kia Sorento up a hill going about 40 mph. It suddenly lost power and I had to pull over. No lights showed up on the dash warning me anything was wrong. I was draining oil like crazy and it was all over the engine. I had it towed to a mechanic and then the dealership. A bolt from inside the engine blew and tore a hold in the valve and head gasket. That\u2019s all I know now. I had purchased my vehicle pre owned certified, and Kia is not honoring the warranty even with extended warranties. This happened at 87,000 miles. I have seen other reports of Kia Sorentos having issues with their engines. Please help.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11616520,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"09/25/2024","vin":"5XYPH4A54JG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Car won't start system doesn't recognize key. And when I use the other key ams drive the car doesn't recognize the key and keeps showing No key I'm vehicle","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11612967,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2024","dateComplaintFiled":"09/06/2024","vin":"5XYPGDA36JG","components":"ENGINE","summary":"Engine was consuming large amounts of oil, attempted to conduct oil consumtion test  per Kia request was unable to complete due to volume of oil consumption . Engine locked up after kia telling me they couldnt help me since the oil consumtion test couldnt be completed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11611901,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2024","dateComplaintFiled":"08/30/2024","vin":"5XYPG4A3XJG","components":"UNKNOWN OR OTHER","summary":"Trunk latch stopped working.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11611641,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2024","dateComplaintFiled":"08/29/2024","vin":"5XYPGDA33JG","components":"POWER TRAIN,ENGINE","summary":"My 2018 Kia Sorento sticks and when pushing the gas and the RPM jumps up.  The car also stalls out and then turns right back on.   It shakes and makes a funny noise as well.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11611155,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"08/27/2024","vin":"5XYPGDA35JG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I have a 2018 Kia Sorento that I absolutely love. As of late, I have noticed that 1,000 to 1,200 miles after my oil changes- I am getting my engine oil light on, on the dash.  Upon checking, again after only 1,200 miles after an oil change- my engine oil was completely gone. The dipstick was almost bone dry.   I took my vehicle in to have an oil leak test, because I instantly thought I had a leak due to that being an excessive amount of oil missing. However, there is no leak. It passed the leak test, and there is also no oil in my driveway.   Upon talking to the Kia dealership this is apparently a very known, and prominent issue with this vehicle. I am \"out of warranty\" with Kia- so I am unable to file a claim with them to have this repaired. This is unacceptable for them to know that this is an ongoing issue, and they are not standing behind their products. I have thankfully purchased an extended warranty with an outside agency, that I am filing a claim for. However they will only cover the issue at Kia if the \"engine oil consumption test identifies the failure\"  From what the service man said to me, from Kia- the two \"failures\" that they have, are either needing to have a combustion chamber cleaning done, or an entire new engine dropped in. Both of which leave me without a vehicle for WEEKS. As a mother with young children, and also a mother that works and has a one vehicle home- this leaves me needing to rent a car for however long that may take.   Looking into this further I have seen that Kia Sorentos with the GDI motor (like mine) from NEWER years, have a recall on their engines for a very similar case and very similar situations with them burning excessive oil in their vehicles.   I strongly think that the lower year makes and models need to be investigated, as well. I absolutely think that my vehicle needs to be included in this recall as I have gotten and maintained every single oil change, and service needed to my vehicle since I have purchased it in 2020.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11608466,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2024","dateComplaintFiled":"08/14/2024","vin":"5XYPGDA53JG","components":"ENGINE","summary":"Engine had catastrophic failure without warning. No warning lights or performance issues. 110K miles on it. Well taken care of and taken in for oil changes at regular intervals 6K-8K.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11608191,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"08/13/2024","vin":"5XYPG4A33JG","components":"UNKNOWN OR OTHER","summary":"TRUNK OPEN SIGNAL NOT TURNING OFF AND TRUNK WON\u2019T CLOSE. DEALER SAID ITS THE TRUNK LATCH THAT NEEDS TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11607486,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2024","dateComplaintFiled":"08/09/2024","vin":"5XYPG4A35JG","components":"EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Oil leak was diagnosed as bad oil pressure switch that is under extended warranty for certain Kia Sorento models with GDI system, but not my car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11607391,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2024","dateComplaintFiled":"08/08/2024","vin":"5XYPHDA58JG","components":"SERVICE BRAKES","summary":"To Whom It May Concern,  I hope this message reaches someone who values the sanctity of human life. Today, while driving home, my husband experienced a terrifying incident: the brakes on our car completely failed. Thanks to my husband\u2019s quick thinking and driving skills, he narrowly avoided a potentially catastrophic accident. We immediately took the car to a local mechanic, who informed us that the issue was due to a BRAKE BOOSTER failure. This was the first time we had ever heard of such a part, and the mechanic explained that it was highly unusual for this component to fail, indicating that it may be defective. Although this car is a 2018, it only has 50K miles on it. My husband is retired, and I work from home, so this is very unusual.  Upon further research, I discovered that the Kia Sportage had a recall for this very issue. Additionally, I found numerous complaints dating back to 2005 concerning the sudden loss of brakes in Kia Sorentos, specifically due to defective brake boosters. It is deeply concerning that this issue was not addressed with a recall for Sorentos as well. This defect poses a serious risk to drivers, and I fear it\u2019s only a matter of time before someone loses their life because of it.  We contacted Kia\u2019s Customer Service to report the issue and expressed our concern that lives are at stake due to this defect. However, instead of addressing our concerns, we were told the part wasn\u2019t covered under warranty, and two customer service agents even hung up on us when we persisted.  This is a grave and dangerous defect that demands immediate attention. Numerous complaints about this issue exist, and it\u2019s clear that the brake booster in Kia Sorentos needs to be recalled before it causes a tragedy. Please take this matter seriously and help ensure that this issue is addressed to prevent any further risks to drivers.  Thank you,  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11600564,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"07/09/2024","vin":"5XYPG4A52JG","components":"ENGINE","summary":"The engine seized as we were driving onto the freeway. Everything just stopped. The car had to be pushed to the side of the road. It failed to restart. When we checked the dipstick, it was completely dry and starting to burn on the bottom. There was no visible signs of an oil leak. There were no lights or other notifications that the car was out of oil. We were lucky the car wasn't hit and someone seriously injured or killed.  The car had to be towed to our home. Kia Corporate Office was closed. The Kia dealership said I could have it towed at my expense and have it looked at when they had time the following week. It was just under 100K miles  A different Kia dealership offered to give me $5000 towards a trade-in on a new car. That was half the trade-in value, but I couldn't be without a car. When I inquired three weeks  later about what the service department found out was wrong with the car, I was told they hadn't even looked at it and would probably just use it for spare parts.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11597784,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2024","dateComplaintFiled":"06/30/2024","vin":"5XYPG4A33JG","components":"ENGINE","summary":"Engine is burning oil. Engine only has 116,000 miles on all maintenance has been kept up to date - has never missed an oil change, only ever used full-synthetic. Should not be consuming this amount of oil. Also dash board lights pertaining to engine or oil never come on.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11596299,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2024","dateComplaintFiled":"06/24/2024","vin":"5XYPHDA52JG","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"On multiple occasions our headlights will  turn on by themselves without the car being  on: for example while we are sleeping in the middle of the night we get a call from our neighbor that our car lights are on. Also while driving at night they will turn off by themselves. On all occasions the light are in AUTO mode, meaning the lights should turn on/off themselves when necessary but only when the key is in the car and the car is on","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11595359,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2024","dateComplaintFiled":"06/19/2024","vin":"5XYPG4A39JG","components":"ENGINE","summary":"Car is burning 3/4 a quart of every 1,000 miles","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11594996,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/18/2024","vin":"5XYPHDA18JG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Kia Sorento. The contact stated while driving 79 MPH, the oil warning light illuminated, and he observed a burning oil odor emanating from the engine compartment. The vehicle was pulled to the side of the road and inspected. The contact observed condensation under the front of the vehicle and no oil on the dipstick. Additionally, another vehicle pulled to the side of the road and reported that condensation from the vehicle sprayed onto the windshield and hood of their vehicle. The vehicle was towed to a dealer where it was diagnosed and determined that the turbo feed line assembly needed to be replaced due to corrosion and a hole. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11593729,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"06/11/2024","vin":" 5XYPG4A50J","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The contact owns a 2018 Kia Sorento. The contact stated that while approaching a stop, the brake pedal was depressed, and the driver noticed that the check Automatic Emergency Braking (AEB) System and Check Lane Departure Warning System (LDWS) warning lights were illuminated. The vehicle was taken to the local dealer on three occasions, where it was diagnosed that the sensors needed to be replaced and the system cleared. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic for the A/C recharge and the contact was informed about unknown codes that were retrieved. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11590594,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"05/24/2024","vin":"","components":"TRAILER HITCHES","summary":"The contact owns a 2018 Kia Sorento. The contact stated that while driving at an undisclosed speed, the front headlights and rear taillights stopped working without warning. The contact also stated that the instrumental panel became inoperable. The vehicle was taken to a local dealer and the contact was informed that the vehicle needed to be diagnosed. The contact was informed by the technician that the failure was likely a short circuit since the headlight bulbs had burned out. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) and related the recall to the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not provided.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11588699,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"05/14/2024","vin":"5XYPG4A3XJG","components":"ENGINE","summary":"On May 1, 2024, I noticed my 2018 Kia Sorento making a knocking sound and smoking heavily from the back exhaust. I turned it off, thinking it might be overheating, and planned to check it the next day. On May 2, 2024, while taking my daughter to school, the vehicle was knocking but no indicator lights were displayed, the main display screen suddenly showed an engine control system issue, and the car spoke and said to take the vehicle to the closest service center   I immediately headed to the Kia service center. About 2-3 miles into the drive, the car shut down completely on the interstate. I managed to coast to a stop on the access road but was still partially on the road, so I called for a tow. The police later helped me move the car further off the road because I was a hazard for Morning rush hour traffic. After waiting for three hours, the tow truck took me to the Kia dealership, where the mechanic found that the engine had seized. Kia refused to repair the damage, citing that I hadn't done a KSDS recall. The repairs are estimated to cost over $7000 needing long block replacement from hole in block (KSDS requirements not met). I was not aware of any issues with my car, as I had not been informed about a KSDS recall or any suggestions regarding it. I feel this situation put me in danger, first with the potential fire hazard and then being stranded on the highway and nearly struck in multiple occasions. . I currently have no working vehicle, and Kia is not taking responsibility for these engine issues but my make and model has no listed recall. I am not considered a part of the KSDS recall therefore I also get no claims to the millions awarded to others due to this recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11585832,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2024","dateComplaintFiled":"04/29/2024","vin":"5XYPGDA31JG","components":"UNKNOWN OR OTHER,ENGINE","summary":"My vehicle is consuming a lot of oil. At my previous oil change I mentioned this to the dealer as I had to put in 5 quarts of oil. The oil canister light came on which I believed was just warning me to my upcoming oil change but my dipstick indicated otherwise when I checked. The light would only come on when I made turns in the road. It did not stay on consistently. As I was driving my engine sounded bad and I was worried something more was wrong which is why I checked the oil. When I brought it in for the oil change, the service advisor said they would check for leaks which was not located. I asked them to set my oil change for 3k miles instead of the 5k miles they have been setting it as I was worried about engine damage. The oil canister light came on recently once again (still only when I take turns on the road) with still 1100 miles left in the current oil change and when I checked there was no oil in the engine reflected on the dipstick. I gradually added oil and had to add 5 quarts of oil once again. I set up an appointment for further investigation but I fear that by the time they run their tests my vehicle will surpass any warranty. I\u2019m currently at 77700 miles. This much oil consumption is not normal and I shouldn\u2019t have to keep a constant stock of oil available to fill up every 2k miles. I understand a little bit of oil but having to add 5 quarts of oil at a given time is way too much.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11584707,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2024","dateComplaintFiled":"04/23/2024","vin":"5XYPG4A38JG","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated that while driving at 55 MPH, the vehicle lost all power while depressing the accelerator pedal without warning. The contact also stated that white smoke began to emit from underneath the hood of the vehicle. Upon inspection of the vehicle, the contact saw flames coming from underneath the vehicle as oil began to leak from the vehicle. The flames eventually dissipated and authorities were not called to the scene. Due to the failure, the vehicle was towed initially to the contact's home and later to the dealer. Once in the dealer's possession, the contact was informed that there was a hole in the engine block which had led to engine failure. The manufacturer was notified of the failure but had yet to offer any assistance. The vehicle remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 81,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11582032,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"04/09/2024","vin":"5XYPG4A54JG","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE","summary":"Vehicle seems to be stalling when you stop and then try to pull out. It takes minutes to accelerate after stopping.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11581475,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/06/2024","vin":"5XYPG4A31JG","components":"ENGINE","summary":"The vehicle started knocking. We took it to Kia and they share saying we needed an upgrade part that is on a safety\u201dnotice\u201d and not a recall. It\u2019s to prevent engine failure. They refuse to put in the part because they said the engine is already failing. They said we need to pay 6k.   The best part is that we took the vehicle in last year (2023) for the hitch and the anti theft upgrade and KIA didn\u2019t tell us about this feel part. Why wouldn\u2019t we get the free upgrade on the engine???? They are not telling consumers and it doesn\u2019t come up when you search by VIN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11581146,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/04/2024","vin":"5XYPH4A5XJG","components":"STEERING,VEHICLE SPEED CONTROL,ENGINE","summary":"Me and my wife were traveling north on [XXX], left lane, 18 wheeler in right lane, cars directly behind us, 70 mph, when there was an abrupt thud, and slight skid, then lost all power from the engine. There were no warning indicators at the time. When the engine failed, we almost hit the tractor next to us. Looking in the mirror to try to determine what to do, as steering was hard to perform, there was a large cloud of black and blue smoke, the car behind us being covered in smoke and most likely oil too. The car behind us aggressively braked and ducked in behind the 18 wheeler just before a rear impact would have occurred. We finally got to safety on the side of the road as the traffic stacked up behind us was able to reduce speed in time. I had my car towed to the KIA dealership in Springfield, MO. One interesting point, the wrecker operator said that unfortunately a big part of his business was hauling KIAs. We almost died. Upon review of social media, I see there are literally thousands of KIAs placing families in danger. Why hasn\u2019t Mr. Budegedge acted on it. After experiencing this, it\u2019s likely there will be deaths. My car had 120,000 miles on the engine. KIA said it was my problem as they met their warranty obligation at 100,000 miles. There are so many incidents, even with 6 cyl engines. Customers need to be warned. At least they can be prepared for the failure when it happens.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11577535,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"03/15/2024","vin":"5XYPG4A34JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The passenger side headlight has been reinstalled 8 times. The dealership has replaced it and we have replaced it several times. The light goes out constantly and is costing me a fortune to replace as well as possible traffic tickets. The headlights turn off also when in automatic mode. Please recall this vehicle and have this safety and expensive issue fixed.  This issue has been going on several months now. The dealership does not provide a permanent solution. This is a defect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11575652,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2024","dateComplaintFiled":"03/05/2024","vin":"5XYPG4A32JG","components":"VEHICLE SPEED CONTROL","summary":"I was driving home from work when vehicle downshifted while on the interstate. I continued to drive and tried to accelerate but again the vehicle downshifted. I was able to drive home by not going over 50 miles per hour.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11575670,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2024","dateComplaintFiled":"03/05/2024","vin":"5XYPGDA38JG","components":"ENGINE","summary":"Engine failure","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11574724,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2024","dateComplaintFiled":"02/29/2024","vin":"5XYPG4A56JG","components":"AIR BAGS","summary":"The passenger airbag light remains on even when someone is sitting in it. Also the airbag on the front passenger side has made my dashboard split open. Which if it fully comes open can make the airbag full explode causing harm to the person in the front seat and potentially causing an accident due to a premature expulsion of the airbag.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11574344,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2023","dateComplaintFiled":"02/27/2024","vin":"5XYPG4A39JG","components":"UNKNOWN OR OTHER","summary":"The exterior paint of the vehicle is peeling off to the point where the metal of the car is visible. The vehicle has the Special White Pearl SWP paint code, and it is peeling off in different areas all across the vehicle. Also, the dash has cracked, in both the driver and passenger's side. The use of those foil accordions to protect the dash has been in use since purchased back in 2018, but it still cracked.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11572974,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"02/20/2024","vin":"5XYPGDA50JG","components":"EXTERIOR LIGHTING","summary":"My lights keep going out as I`m driving at night time so i can not go any where at night time I was almost hit head on this the second time this happened when I called Kia 3 times now the dealer i purchased it at they keep giving me a run around I have the extended warranty also electrical warranty which i paid extra for they still want to tell me these things aren`t covered.My vehicale has not had any of the software updates. I have tried calling a Kia dealer closer to my home I get told i have to go were i purchased my Kia","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11571009,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2024","dateComplaintFiled":"02/09/2024","vin":"5XYPK4A50JG","components":"VISIBILITY,STRUCTURE","summary":"While driving, heard a LOUD noise like a large rock hit the top of my 2018 kia sorento SXL, which I just purchased four days ago with 44,441 miles on it~ when I stopped to inspect the panorama sunroof, front panel was shattered could see no impact point of a rock or anything hitting it- researching  online seems this happens a lot to Kia vehicles with a panorama sunroof. Also Hyundai and BMW  ~seems there is a defect in the material with this occurring for no apparent reason in different weather conditions -garage kept or whatever ~ also read where a repair man stated to a customer plan on it happening again in a year~ lot of sorento issues with this problem- I could have wrecked my car- when exploded it was loud and frightening- just occurred yesterday, so have not reported it to manufacturer -insurance company- anyone With all the complaints from 2011-present it should have already been a recall or the problem fixed","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11571128,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2023","dateComplaintFiled":"02/09/2024","vin":"5XYPGDA35JG","components":"ELECTRICAL SYSTEM","summary":"While driving down the road my headlights will flash off and on randomly. I have auto headlights and when it\u2019s in auto mode it will randomly flash off and on 1-2 times and keep repeating sometimes longer than others. When it\u2019s just my drls that are on it does the same as well as the switch being all the way on it will do the same and when it happens I hear clicking coming from somewhere in the dash. Brought it in for the \u201crecall\u201d but Kia tells. Me it only goes to 150k miles. This is absolutely an issue that needs to be addressed and not at the consumers cost. I\u2019m not the only one this is happening to. Please help","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11570707,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2023","dateComplaintFiled":"02/08/2024","vin":"5XYPG4A36JG","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated that while accelerating, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The mechanic completed a road test and indicated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated that while driving at 65 MPH, the vehicle was shuddering, shaking, and then lost motive power and stalled. The check engine warning light was illuminated. The contact used a code reader and retrieved DTC code: P1326 (Permanent go Relay Stuck On). The vehicle was taken to an independent mechanic, who cleared the codes but informed the contact that the failure would continue and recommended an engine replacement. The contact stated that while driving at 70 MPH, the check engine warning light illuminated. There was a thumping noise detected from the engine. The contact reduced the speed to 40 MPH. The vehicle began to hesitate, sputtered, and failed to accelerate. The contact used a code reader and retrieved DTC code: P0302 (Cylinder Misfire). The manufacturer was contacted, and opened a case. The failure mileage was approximately 95,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11568620,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2024","dateComplaintFiled":"01/29/2024","vin":"5XYPG4A52JG","components":"STEERING","summary":"When driving and turning the steering wheel in to a curve the steering wheel sticks and I have to jerk the wheel back this has occurred on separate occasions the latest today","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11566894,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"01/22/2024","vin":"5XYPGDA3XJG","components":"ENGINE","summary":"Excessive oil consumption, burning oil","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11564568,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"01/10/2024","vin":"5XYPK4A57JG","components":"ENGINE","summary":"The whole engine needs replaced without warning. I have been driving it with oil spraying, a hole in engine and not sound or engine light or anything as a warning. Very unsafe and many others in the same boat.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11559547,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2023","dateComplaintFiled":"12/11/2023","vin":"5XYPGDA59JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"When signaling a left turn, my right signal flashes before flashing the left signal.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11558238,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2023","dateComplaintFiled":"12/03/2023","vin":"5XYPGDA50JG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I had the anti-theft update installed in August which was supposed to prevent the car from being stolen by lengthening the alarm and making it so the car would not start without the key. My car was still stolen in November.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11556118,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"11/20/2023","vin":"5XYPG4A37JG","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine had sustained a loss of compression in cylinder #4, and oil had leaked onto the spark plugs. The contact was advised that the engine was faulty, but no repairs would be made until the engine rods had failed. The manufacturer was notified of the failure and confirmed the instructions provided by the dealer. The failure mileage was 138,500","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11555258,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"11/15/2023","vin":"5XYPGDA58JG","components":"EXTERIOR LIGHTING","summary":"When using my blinkers my headlights go out while the lights are in Auto mode. This is very dangerous as my headlights have gone out several times while driving in the dark.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11554819,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"11/13/2023","vin":"5XYPG4A35JG","components":"ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated while driving 70 MPH, the vehicle started shaking abnormally. The check engine warning light was illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced due to a loss in engine compression in one of the cylinders. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 103,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11551295,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"10/23/2023","vin":"5XYPH4A50JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Lights go off unexpectedly while driving at night.  The rear break light has been changed 3 times and continues to work intermittently.  Lights come on after the car has parked and turned off.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11551254,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2023","dateComplaintFiled":"10/22/2023","vin":"5XYPHDA56JG","components":"EXTERIOR LIGHTING","summary":"Headlights will shutoff completely when driving at night in auto mode after using the turn signal. Then turn back on a.couple of seconds later. Which has created some dangerous situations.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11548939,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2023","dateComplaintFiled":"10/09/2023","vin":"5XYPGDA52JG","components":"ELECTRICAL SYSTEM","summary":"My headlights will turn off when using the blinker.  It has done this more then a dozen times it is extremely dangerous.  They will stay off untill I cycle the on and of headlight switch","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11548128,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2023","dateComplaintFiled":"10/04/2023","vin":"5XYPG4A3XJG","components":"UNKNOWN OR OTHER","summary":"I recently found out via social media that my 2018 Kia Sorento is under recall. I have received zero communication from Kia corporate in regards to next steps to fix my current recall. To make matters worse, my husband just blew at right at 100,000 and Kia refused to offer us any financial assistance since it was \u201cno longer under warranty.\u201d My husband and I spent $5347 out of pocket and an additional $500 on rental cars while our car was being serviced. Again, Kia received to take any blame and refused us any financial assistance. In May of 2022, my husband\u2019s 2013 Kia Optima\u2019s engine blew and we were out of a vehicle for 12 weeks. Kia refused to supply us a rental so we had to borrow family member\u2019s cars while our car was being serviced. Kia did financially assist us with the 2013 Kia Optima\u2019s engine because it was under warranty. Kia has no clue how to create a dependable, working engine and doesn\u2019t have any decency to take initiative of their faulty engines. My husband and I are now in extreme car debt with my 2018 Kia Sorento, owing $8400 and we just spent an additional $5347 on a brand new engine. As of yesterday, 10.3.2023, my car battery was fried and needed to be replaced. This costs my husband and I an additional $200. I\u2019m reaching out because I firmly believe Kia owes us financial assistance and I demand for Kia to be held accountable of their corrupt customer service.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11548191,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2023","dateComplaintFiled":"10/04/2023","vin":"5XYPGDA55JG","components":"UNKNOWN OR OTHER","summary":"My vehicle gets stuck in park and I have to use the release button to put my car in gear","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11547688,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2023","dateComplaintFiled":"10/02/2023","vin":"5XYPGDA55JG","components":"EXTERIOR LIGHTING","summary":"My lights turn on and off randomly while driving or while parked in my driveway hours after parking while my car is in auto lights","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11546873,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2023","dateComplaintFiled":"09/27/2023","vin":"5XYPG4A39JG","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"After inspection, the service agent, Jeff, came and informed me there was \u201cgood news and not so good news\u201d. Good news - He said there was a 999,999-mile warranty on the engine for the oil pressure stick problem. The not so good news is that Kia will not replace the engine until it locks. I was shocked to say the least. I asked him, how in the hell is that safe? Why isn\u2019t the fact that the car started shutting down on me (power steering) enough of an indication that it needs to be replaced? That along with the amounts of oil I\u2019ve had to replace.  All the years I\u2019ve had my Kia, I\u2019ve NEVER had to add oil.  He said those warnings were not enough.  He said the engine light would come on as well as others, the engine would start knocking as well.  THEN you get to the side of the road.  I told him as I\u2019m going to state here, that is the most asinine thing I have every heard! So essentially, before Kia will replace my engine, I have to possibly kill myself, any passengers and any other drivers on the road first? What if I\u2019m in heavy highway traffic and cannot get over, cannot get to an inside grassy area or shoulder and my car just stops? He said his hands were tied unless these things happened.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11545609,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2023","dateComplaintFiled":"09/20/2023","vin":"5XYPHDA51JG","components":"STEERING","summary":"On 9/14/2023 I stopped at an intersection to wait for traffic to clear. Upon entering the intersection a large yellow warning notification indicating a problem with the steering system was illuminated.  Simultaneously the power steering system was apparently disabled. I was only able to steer the car with great effort. Fortunately I was  stopped just before this happened so I was going less than 5 MPH. I continued to a parking lot where I was able to stop safely. I parked, shut off the vehicle, and restarted. The yellow warning notification was cleared the power steering returned to normal function. The problem has not returned in more than 50 miles of subsequent driving. There was no accident as a result of this failure.  On 9/24/2023 the vehicle was taken to a Kia dealership. They diagnosed the problem as a \"cs126008 steering angle sensor circuit / c126002 steering angle sensor circuit / torque sensor error\". To fix this problem it was recommended to replace the complete steering column with motor and module. As this is not covered by warranty I intend to maintain control of the replaced components.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11542579,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"09/05/2023","vin":"5XYPGDA36JG","components":"STEERING","summary":"Clunking and sticking steering wheel due to rubber coupling that connects electric steering motor to steering column disintegrates. The dealer acknowledges that there is a mass wide issue with this component failure, but says it is not covered under warranty past 60k miles, nor is there a recall, but there are TSB\u2019s regarding it. This problem clearly puts drivers of these vehicles and surrounding motorist in danger of head on collisions.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11540830,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2023","dateComplaintFiled":"08/25/2023","vin":"5XYPH4A58JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"While driving at night, the headlights turn off by themselves randomly.  The lights need to be turned to off and back on to get them to turn back on.  Driving with no lights in an area with no streetlamps obviously could result in an accident. It has not yet been inspected by anyone yet, but a check is scheduled.  There were no warning lamps, messages, etc. when the lights turned off. Not a safety concern, but seems related: On another occasion, the car had been parked and locked for hours with the engine off, and the parking lights turned on and remained on until manually shut to off.  They did not turn off by a remote unlock and lock.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11539746,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2023","dateComplaintFiled":"08/21/2023","vin":"5XYPGDA57JG","components":"EXTERIOR LIGHTING","summary":"When the heads lights are in Auto Mode and driving at night, the head lights will just go out. This has happened 4 times now and is very dangerous. I need KIA to fix this problem. I have a 2018 KIA Sorento and I've seen where others have had the same problem with 2017 & 2018 Sorento's. The lights going out at night while my wife is driving is extremely dangerous. This just happens with no warning. Please Fix.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11537023,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/07/2023","vin":"5XYPG4A32JG","components":"ENGINE","summary":"The car stalls any where when the temp is over 108 degrees, i have to wait about two minutes and it will start, sometimes it cranks then it starts, no codes come on the code reader. It has never happen since i bought the car 5 years ago. The car is not over heating, it stays on the same temp and no antifreeze comes out.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11536191,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2023","dateComplaintFiled":"08/02/2023","vin":"5XYPGDA32JG","components":"AIR BAGS","summary":"My passenger occupancy sensor needs to be replaced. I Can not afford the $1170 Kia is charging. My car\u2019s warranty expired in March. The passenger air bag light came on in the ending of July 2023. I tried reaching out to Kia but with no help. They said I have to pay out of pocket. I am really concerned for the safety of my family.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11534528,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2023","dateComplaintFiled":"07/26/2023","vin":"5XYPG4A36JG","components":"ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated that oil needing to be added the engine every two weeks. The contact stated that the check engine warning light was illuminated. The contact called the local dealer and made them aware of the failure. The dealer informed the contact that an oil consumption test needed to be performed. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 81,136.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11534406,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"07/25/2023","vin":"5XYPH4A58JG","components":"STRUCTURE","summary":"The Pearl white paint is peeling off and has been for awhile. It\u2019s getting worse.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11531953,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"07/13/2023","vin":"5XYPG4A57JG","components":"EXTERIOR LIGHTING","summary":"Headlight automatic sensor is failing. When lights are switched to auto mode, the headlights will randomly turn on and off while driving, regardless of outside lighting conditions. Alternatively, the lights will come on without prompting when the car is turned off & parked in a driveway at night.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11526940,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2022","dateComplaintFiled":"06/14/2023","vin":"5XYPKDA55JG","components":"ENGINE","summary":"Ive been experiencing engine failure with my vehicle since December of 2022. The car was assessed and repaired and less than a month later my engine has failed yet again while driving. My vehicle year is not listed in the kia settlement class action even though I have a Theta II engine 2.4 L GDI.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11525144,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/19/2023","dateComplaintFiled":"06/03/2023","vin":"5XYPGDA50JG","components":"VEHICLE SPEED CONTROL","summary":"My car went into Sudden Unintended Acceleration when I shifted from neutral to drive. I was in a gas station that was perpendicular to highway traffic. When I attempted to come out of the car wash tunnel to get my car dried off, the car accelerated out of control, the gas pedal was stuck and the brakes would not engage. The car flew out of the tunnel and into traffic. The car hit a curb before entering into traffic and went airborne. I  in the third lane of southbound traffic. The vehicle then continued on through a grass median and across three lanes of northbound traffic, hitting another curb. At sone point during this accident, three of the tires popped and drivers side airbags did deploy. The popped tires appears to be the reason why the car finally came to a stop. It is only by the grace of God that I made it out alive. The airbag burned my torso. This accident occurred on 5/19/2023 at approximately 4:15 pm. X-rays and cat scans revealed no additional injuries. Currently, I am waiting to be seen by an orthopedic doctor for pain in ankles, lower back and stiffness at base of neck. My insurance company concluded the car as a total loss.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11521354,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2023","dateComplaintFiled":"05/10/2023","vin":"5XYPGDA58JG","components":"ENGINE","summary":"While driving my 2018 Kia Sorento on Interstate 95 at approximately 65 mph, the vehicle suddenly started to knock. The noise got louder and before I could safely pull onto the shoulder, the engine totally failed without any warning lights whatsoever. Large amount of blue smoke came from the exhaust and I lost all power  to the vehicle. Engine parts and motor oil were scattered all over the highway from the violent nature of the failure. This also caused vehicles behind me to swerve and brake in order to avoid hitting the metal engine debris. My right rear tire ran over such metal and it immediately went flat. I was able to coast the vehicle onto an exit ramp where I raised the hood to check for fire. The engine continued to leak oil while parked on the off ramp shoulder. I called my insurance company to let them know what had happened and a tow truck responded approximately 1 hour later and the vehicle was placed in an auto storage lot.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11520457,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2023","dateComplaintFiled":"05/04/2023","vin":"99999999999","components":"TRAILER HITCHES","summary":"2018 KIA SORENTO. CONSTITUENT WRITES IN REGARD TO A DEFECTIVE HITCH HARNESS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11520026,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"05/02/2023","vin":"5XYPKDA58JG","components":"TRAILER HITCHES","summary":"The contact owns a 2018 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11518628,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2023","dateComplaintFiled":"04/24/2023","vin":"5XYPHDA59JG","components":"TRAILER HITCHES","summary":"KIA. CONSUMER WRITES IN REGARD TO TRAILER HITCH SAFETY RECALL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11518194,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"04/21/2023","vin":"5XYPGDA36JG","components":"STEERING","summary":"Loud clunkiness when steering the wheel at 0 mph started occurring at about ~ 75,000 miles. The steering wheel then vibrates when driving atop the slightest uneven pavement, with more clunckiness coming from the front side of the car and a metal on metal rattle.  The vehicle was taken to the authorized Kia service where they determined that there was a faulty steering wheel column, but that the vehicle \"WAS STILL SAFE TO DRIVE.\" Repairs are $3,000 on something they acknowledge is potentially a small faulty part in the wheel column - plastic coupler in the EPAS (extended warranty had been issued for other Hyundai/Kia models with the same issue.)  Kia refused to repair at no cost on either bases of safety or quality issues, even though there is no scheduled maintenance repair on this part of the car; i.e., the steering system should last for as long as the car remains in ownership and all scheduled maintenance is completed.  The car cannot be taken to a non-Kia shop as I was told a transponder in the steering wheel that connects to the ignition key is a repair that cannot be completed unless in a Kia facility.   Net, I'm driving a car with steering problems yet being told \"IT IS SAFE\" (?) which makes me really concerned, and I have no resolution other than spending $3,000 for a potential plastic part replacement worth $20 + labor. There is a history of issues with this vehicle, including major repairs and replacements under warranty, all documented in Kia authorized shops.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11517733,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"04/18/2023","vin":"5XYPG4A38JG","components":"ENGINE","summary":"My car is using more oil then it should and I\u2019m getting bad gas mileage. I have no leak you can\u2019t smell anything and it doesn\u2019t run hot! But we have to add a least 2 quarts a week.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11515484,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2023","dateComplaintFiled":"04/04/2023","vin":"5XYPG4A34JG","components":"ENGINE","summary":"Vehicle is consuming oil at an extraordinary rate. About 1qt per 750 miles. There are no oil leaks present.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11515033,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2023","dateComplaintFiled":"04/02/2023","vin":"5XYPGDA36JG","components":"ENGINE","summary":"On 3/23/2023, the Oil Pressure Warning Light flashed on and off.  I was lucky to be near a gas station that could check my oil and determined there was less than 2 quarts left.  They added almost 4 quarts of oil and told me to immediately contact my Kia dealership because I could have an oil consumption issue.  I researched the issue online and found that there is a class action lawsuit over Hyundai-Kia oil consumption defect.  On 3/28/2023, I brought my vehicle to Mastria Kia to have an oil change and have it checked for an oil leak.  There was no oil leak.  Thus, they told me to return in 1,000 miles (oil consumption test).  If it passes the oil consumption test, they told me that they could do a combustion chamber cleaning for over $500, which I was also told does not fix the defect.  They also informed me to check my oil level regularly and add oil as needed.  The vehicle is not reliable or safe to drive.  I was lucky that I was near a gas station, and I saw the warning light that flashed only once.  This is a safety issue and this vehicle's reliability is questionable.  I hope that NHTSA can help not only myself, but other Kia owners that are experiencing the same engine defect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11514583,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2023","dateComplaintFiled":"03/30/2023","vin":"5XYPGDA51JG","components":"TRAILER HITCHES","summary":"The contact owns a 2018 Kia Sorento. The contact received notification of NHTSA Campaign Number 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11514018,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"03/27/2023","vin":"5XYPGDA52JG","components":"TRAILER HITCHES","summary":"The contact owns a 2018 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches), however, the part to do the recall repair was not yet available. The local dealer\u00a0was\u00a0contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.\u00a0VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11511650,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2022","dateComplaintFiled":"03/13/2023","vin":"5XYPG4A37JG","components":"ENGINE","summary":"My car is using 5 quarts per oil every 250-500 miles. Which means my car can blow up with me in it. I took it to the dealer and even though there is a tsb on this and it is a known issue they are telling me kia will not cover it I have to replace it out of my own pocket. When this occurs no oil lights or engine lights come on.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11511010,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2023","dateComplaintFiled":"03/09/2023","vin":"5XYPHDA59JG","components":"SEAT BELTS","summary":"Driver's side seat belt locked up and was unable to be pulled out and secured.  No warning lights to indicate issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11509414,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2023","dateComplaintFiled":"02/27/2023","vin":"5XYPGDA33JG","components":"ENGINE","summary":"Catastrophic engine failure with no signal or warning from the car after being well maintained for 5 years.  This occurred while driving 60 mph on a desolate stretch of VT highway while on a trip from our home in NJ.  Engine died with no warning and we coasted to a dangerous narrow shoulder of RT 9 and were almost killed by a truck. We also had no cell reception to even call for help. The engine then started to smoke and burn and I was forced to put my two children out on a snowy embankment for 30 minutes risking hypothermia.  We bought this 2018 Sorento new and only discovered the vast extent of Kia\u2019s engine defect after this experience on 2/22/23.  I am in complete awe and shock that your agency has allowed them to continue putting people in grave danger.  I want to understand how Kia is not applying a more exhaustive effort to notify customers and rectify a deadly product defect that they are well aware of. I would like to direct your agency to a very active Facebook page called \u201cEngine Failure - Kia\u201d that contains a plethora of stories just like ours.  This company does not care about the safety of families, nor do they have any interest in making this right.  In an effort to reduce the expense of their deadly mistake, they choose to victimize their customers again by declining valid claims for an engine replacement if all service documentation is not available.  They are fully aware of their responsibility and choose to act like corporate criminals.  It is up to agencies like the NHTSA to address this behavior and prevent further injury and death.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11508795,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2023","dateComplaintFiled":"02/23/2023","vin":"5XYPGDA33JG","components":"ENGINE","summary":"2018 Kia Sorrento died suddenly on the highway. We heard a loud rattling noise, then a pop followed by the engine stopping with some smoke coming out under the hood.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11508449,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2023","dateComplaintFiled":"02/21/2023","vin":"5XYPK4A58JG","components":"EXTERIOR LIGHTING","summary":"The headlights turn off randomly when in Auto mode. There are a lot of other people reporting the same issue. https://sorentoforums.com/threads/lights-shutting-off-in-auto-mode.16/","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11502695,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2022","dateComplaintFiled":"01/19/2023","vin":"5XYPGDA30JG","components":"ENGINE","summary":"My vehicle had 4 recalls on it and caused engine to blow. The dealer I purchased car from would not fix recalls, so had it towed to a Kia dealer, my car has been there since dec long story short recalls fixed but they won't replace engine, nor will dealer I purchased it from. So they're saying over $8000 that I would be responsible for","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11502042,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"01/16/2023","vin":"5XYPGDA57JG","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"The cruise control has been fixed once. It was not fixed. Same problem still happening. Sometimes it works, more than not it does not. Sometimes you can\u2019t shut it off. They also have not come up with a fix for the new hitch recall problem that results in fires.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11500921,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2022","dateComplaintFiled":"01/09/2023","vin":"5XYPKDA5XJG","components":"TRAILER HITCHES","summary":"The contact owns a 2018 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.   The contact stated that the vehicle has yet to be repaired. They are also seeking reimbursement for the vehicle because it is unsafe to drive.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11499324,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2022","dateComplaintFiled":"12/29/2022","vin":"5XYPH4A52JG","components":"FIRERELATED","summary":"The contact owned a 2018 Kia Sorento. The contact received notification of an unknown NHTSA Campaign Number regarding the Trailer Hitches however, the contact stated that while the vehicle was unoccupied in a parked position, he noticed that the rear end of the vehicle inadvertently caught fire. The contact then stated that the fire started to spread igniting the whole vehicle. As a result, the side of the contact house caught fire. No injuries were sustained. No medical attention was required. The fire department was notified, and the fire was extinguished. A fire report was filed. The vehicle was not diagnosed or repaired. The origin of the fire had yet to be determined. The vehicle was deemed a total loss by the insurance company. The dealer was not notified. The manufacturer was notified of the failure and a case was opened but no further assistance was provided. The failure mileage was approximately 87,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11498708,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2022","dateComplaintFiled":"12/23/2022","vin":"5XYPH4A18JG","components":"UNKNOWN OR OTHER","summary":"My 2018 Snow White Pearl Kia Sorento is experiencing paint failure on the hood and rear hatch.  The manufacturer notified me that they identified this as a problem with 2011-2014 models and, at this time, are not offering a remedy for a 2018 model.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11496584,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2022","dateComplaintFiled":"12/08/2022","vin":"5XYPGDA50JG","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Kia Sorento. The contact stated that the battery was draining faster than usual. The contact stated upon parking the vehicle overnight with the battery fully charged, the contact became aware that the battery had lost 15-20 % charge by the next morning. There was no warning light illuminated. The contact's friend, an electrical engineer, diagnosed that the battery was losing 1 or 2 AMPS of power. The vehicle was taken to the dealer where it was diagnosed, and no issues were found. The contact later received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) which he associated with the failure; however, parts were not yet available. The contact stated that the failure persisted, and the dealer informed him that the battery needed to be replaced. The contact replaced the battery; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,631. The consumer stated Trailer hitch fuse was removed but the high rate  of discharge continued.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11495255,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2022","dateComplaintFiled":"11/29/2022","vin":"5XYPGDA38JG","components":"EXTERIOR LIGHTING","summary":"While driving at night with headlights set to \"auto\" the car will (without moving the physical switch) change the headlights to \"off\" for approximately 2 seconds, after which it will change them back to \"auto\". This causes a momentary loss of vision to the driver. The drivers display shows the change from \"auto\" to \"off\" as though the switch had been turned.  I am unaware if this also happens in lighted conditions, as It is only noticable when you are driving in the dark.  It appears as though this has happened to multiple drivers of different vehicles","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11494729,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2022","dateComplaintFiled":"11/23/2022","vin":"5XYPH4A12JG","components":"STEERING","summary":"The contact owns a 2018 Kia Sorento. The contact stated while driving approximately 40 MPH, the steering wheel started shaking abnormally and swaying back and forth. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that he inquired if the vehicle was included in NHTSA Campaign Number: 18V656000 (Steering) and was informed that his vehicle was not included in the recall. The failure mileage was approximately 24,000.  The contact stated that the dealership was able to fix the issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11493322,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2022","dateComplaintFiled":"11/12/2022","vin":"5XYPKDA50JG","components":"WHEELS","summary":"I have new brakes put on as well as had my tires balanced and rotated and a wheel alignment. However, my 2018 Kia Sorento SX V6 AWD shakes when I apply pressure to the brakes when I am on the highway. If I get to a certain speed and apply brakes to slow down while approaching traffic, my car shakes terribly. I thought that rotating, getting new brakes and an alignment would help but it did not.  This is my second Kia Sorento, and I had the same exact issue with the previous one.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11492086,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2022","dateComplaintFiled":"11/03/2022","vin":"5XYPGDA39JG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Fuel expired much quicker than should be, and burned on to the dip stick before oil was due to be changed.  Then the engine failed while driving, causing my vehicle to lose power on a left turn on a 55 mph road, nearly causing my children and I to be hit by another vehicle.  I could not accelerate, but still had power to steer and brake.  After having the gas pedal fully extended, I resumed power to 30 mph (this was described as engine knock sensor decreased power).  We are hearing that 14 million  Kia vehicles are experiencing this.  There are 46 cars ahead of mine to be repaired for the failed engine and oil problem at that dealership as of today. They are not offering loaner vehicles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11490408,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2022","dateComplaintFiled":"10/22/2022","vin":"5XYPGDA32JG","components":"STEERING","summary":"The engine failed which required a replacement. Upon being released from the Kia dealer, the steering wheel failed and the car began shaking at 70 MPH. The Service Director claimed the vehicle was running as Kia likes.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11489903,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2022","dateComplaintFiled":"10/19/2022","vin":"5XYPGDA39JG","components":"STEERING","summary":"As One is driving at 50-60 mph the steering wheel sticks and requires force to correct the direction the vehicle is going. This is very concerning because the abrupt motion is extremely dangerous.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11488560,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2022","dateComplaintFiled":"10/09/2022","vin":"5XYPG4A35JG","components":"EXTERIOR LIGHTING","summary":"Headlights and daytime running lights turn on and off at random","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11488149,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2022","dateComplaintFiled":"10/06/2022","vin":"5XYPH4A56JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"10/5/2022 Driving down Texas Interstate 20 last night, just east of Willow Park, Texas the headlights turned off. I switched the lights from the auto position to the On and the lights turned back on. Wife informed me this has happened to her previously as well. Driving down the road at 70 MPH and everything goes dark is a bit frighting. From my search, this has become a common issue with our KIA model. The issue happens randomly so difficult to pinpoint the issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11487323,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2022","dateComplaintFiled":"09/30/2022","vin":"5XYPGDA32JG","components":"ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated while driving 60 MPH, the check engine warning light illuminated and the vehicle stalled. The contact was able to pull into a parking lot. The vehicle failed to restart after several attempts. The vehicle remained parked in the parking lot. The contact notified the local dealer and other unknown dealers of the failure, but no assistance was provided. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 78,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11485950,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2022","dateComplaintFiled":"09/22/2022","vin":"5XYPG4A32JG","components":"EXTERIOR LIGHTING","summary":"Driving down a dark highway tonight and headlights just randomly went out completely. Had to switch them on and off several times to get them back on. Safety risk is obvious for myself and other cars on the road. Has not been inspected, just happened tonight. I have noticed my lights cutting on and off during the day randomly lately but I just assumed it was the auto mode picking up shady areas but it appears to all be related based on the thread I just read online and sounds like an issue with this year Sorento.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11484884,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2022","dateComplaintFiled":"09/16/2022","vin":"5XYPG4A30JG","components":"POWER TRAIN,ENGINE","summary":"SHORTLY AFTER FUEL OIL AND FILTER CHANGE AT ~75,000 MILES, ENGINE LIGHT CAME ON AND CAR ENGINE STOPPED. OIL PUMP FAILED AND CRACKED THROUGH HOUSING. MAJOR DAMAGE. REPAIR SHOP INDICATES ENGINE NEEDS TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11484539,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2022","dateComplaintFiled":"09/14/2022","vin":"5XYPH4A5XJG","components":"EXTERIOR LIGHTING","summary":"In the last month, I've started noticing issues with my headlights/icons. My lights are always set to auto in my 2018 kia sorento. First issue: when driving during the day, the dashboard will show the icon that appears when you turn on the lights manually. I'm assuming the lights actually come on as well, but it's daylight so I can't actually see if this is happening or not. Once when this happened, I was sitting at a red light with my turn signal on, and I was able to get a picture of the manual icon light showing and my switch was still in the auto position. This has happened about half a dozen times.  3 weeks ago I woke up to my lights being on, even though the switch was still set to auto. The back red lights were on and the front lights were on. I know the lights were out the night before and I double checked that the switch was as I left it in the auto position.    Tonight 9/14 and last weekend, my lights turned off for a few seconds while driving at night. The lights had been on for a while and it was completely dark outside so there was no way they should've turned off. I was in an unlit area both times without any head on traffic, so it was extremely obvious that the lights went out and very dangerous not being able to see in front of me. It's also dangerous for any approaching traffic to not be able to see a vehicle at night until they get close enough to hit it.  I've attached a picture of the auto setting when the icon light indicated it was set to manual during the day.  I've also attached another picture of my vehicle the way I found it one morning when the lights were set to auto and they came on at some point in the middle of the night. I had to unlock the vehicle, and flip the light switch off, then back to auto, for them to go off. This instance my vehicle was not even on, and it was daylight outside.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11483848,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2022","dateComplaintFiled":"09/10/2022","vin":"5XYPG4A36JG","components":"FUEL/PROPULSION SYSTEM","summary":"Just recently starting to smell fuel when I\u2019m driving and when I turn the car off and when I try to start the car it cranks a little and then I\u2019ll stop then try it again and it will start up fine","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11482132,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2022","dateComplaintFiled":"08/31/2022","vin":"5XYPG4A37JG","components":"EXTERIOR LIGHTING","summary":"While vehicle is set to AUTO on the headlights, they will randomly shut off while driving.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11481472,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2022","dateComplaintFiled":"08/26/2022","vin":"5XYPK4A52JG","components":"EXTERIOR LIGHTING","summary":"Last year my headlights melted & had to be ordered & replace because the melted in their encasements. I have problems with headlights again & have reported it to my Kia dealership. I\u2019ve been driving sometimes with one headlight or none or using my brights to drive at night. I currently have no headlights again & dealership has had to order parts for them again. It\u2019s been more than two months already. It\u2019s unsafe for me to drive at night with NO Headlights!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11478309,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2021","dateComplaintFiled":"08/09/2022","vin":"5XYPG4A53JG","components":"ENGINE","summary":"No warning before engine failed. 3/2021","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11477551,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2022","dateComplaintFiled":"08/04/2022","vin":"5XYPGDA38JG","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact's daughter owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, there was an abnormal ticking noise detected. The vehicle lost motive power and stalled with the check engine warning light flashing. The vehicle was taken to an independent mechanic who informed the contact that the knock sensor needed to be replaced. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed that the transmission and catalytic converter needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the vehicle failed to shift into park(P). The vehicle was not diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 57,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11476755,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2022","dateComplaintFiled":"07/31/2022","vin":"5XYPH4A5XJG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The headlights will occasionally turn off at night while driving.  We have to then turn them back on by touching the light switch.  The are set on AUTO always and should not go out AT NIGHT, especially while driving.  They should only go out when exiting the car after engine shut off.  The parking lights (front and back) occasionally do not turn off when leaving the car, after engine shut off.  They are also on auto and should go off so the battery does not drain.  A few times they have even come on when we were not in the care and we discovered them on after a period of time when returning to the car.  The dealer could NOT find a problem and did nothing to resolve it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11472673,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2022","dateComplaintFiled":"07/07/2022","vin":"5xypgda59jg","components":"ENGINE","summary":"excessive oil consumption causing engine to fail. need to replace whole engine. no warning lights or  gauges registered the low oil","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11469687,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2022","dateComplaintFiled":"06/16/2022","vin":"5XYPG4A33JG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"This  KIA Sorento was brand new and I was the only owner.  What component or system failed or malfunctioned, and is it available for inspection upon request? The engine, brake lights, charging ports and overhead lights. Yes, the vehicle is available for inspection.  How was your safety or the safety of others put at risk? The engine: this puts me at risk because the vehicle stop in the middle of the highway and the rear lights was not working because I burnt harness... a Truck was coming full speed.  Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, several times and they failed to take responsibility.    Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The manufacturer and several other opinions from other reputable mechanic shops.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?  No not at all, I was driving home from work, and once I exited the highway and came to a red light it just started violently shaking. There was no sign of this issue.  I thought the light going out was just regular maintenance until it we out a few days later... then again. Then I noticed it was burnt on the wiring.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11468998,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2021","dateComplaintFiled":"06/13/2022","vin":"5XYPG4A30JG","components":"STEERING","summary":"Within the last 1 1/2  years the car makes a popping noise in the steering and its not a tie rod or ball joint issue. Nobody can seem to figure out where its coming from.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11465906,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2022","dateComplaintFiled":"05/24/2022","vin":"5XYPG4A50JG","components":"UNKNOWN OR OTHER","summary":"The car makes a loud noise like I hurt a bump, the engine light comes on. I brought the car to the Kia dealer and They told me everything was OK . I took the car home and continued to experience the same problem but this time the car decelerate even if I am driving in the freeway . At that time I cannot accelerate. I brought again the car to the same Kia dealer .They told me they drove the car 19 miles and did not have any problem ! I went and took the car and believe what I was told but this time the wheel blocked and I could not turn ,the engine turn itself off . The oil engine and battery lights come on in red and the engine light in yellow. It is very scary and unsafe I had to tow this car to the dealers without my concerns being addressed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11464935,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2022","dateComplaintFiled":"05/17/2022","vin":"5XYPKDA56JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Headlights , all front lights shut off while driving, repeatedly.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11465074,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2022","dateComplaintFiled":"05/17/2022","vin":"5XYPG4A55JG","components":"ENGINE","summary":"My wife was taking my son to school on April 11, 2022 around 7:45am. On the way, and without warning, the engine stopped. She coasted on an exit ramp and stopped at the light. The car's engine wouldn't turn over or even click. A police officer assisted by pushing the car into a gas station parking lot. We had the car towed to the dealer in Fort Worth. After two weeks, they contacted me and said I needed a new engine, intake manifold,  and starter because the engine was sized. They said there was no oil in the vehicle. They could not offer an answer as to why.. There had been no warning...no lights had come on the dash...no indication the engine was overheating....no check engine light came on...no check oil light....no limp mode activated. Until that morning, there had been no problems with our vehicle whatsoever. I filed a complaint report with Kia Consumer Affairs. Today, 6 days later, I was told that they would offer no assistance and that all repairs would have to be paid by me. It is available to inspect st the dealer. My wife and child could have been seriously hurt had they stopped in the middle of the interstate by another car running into them. Only the dealer has inspected the vehicle.  Had any warning lights come on, we would have had the vehicle serviced. There was never an indication there was a problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11461015,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"04/16/2022","vin":"5XYPG4A37JG","components":"ENGINE","summary":"While driving the vehicle there came a knocking noise from the engine. We had driven down to the beach for a work event. We decided to turn the car around and to retrieve our other vehicle from home. As we were driving back the engine was still making the knocking noise. We went over a bridge and the engine started seizing. The engine light then came on. We were able to get it to a pepboys by home lucky but barely made it. They looked over the car and determined a whole engine repair was needed. We took it to Kia dealership and they determine the same and that the bearings had failed. Our car was under warranty but do to failure of proper oil changes our warranty was voided. I understand the need for proper maintenance of the vehicle but our car had only 24000+ miles on it. When I looked up issues regarding the specific engine our car has there were many complaints of engine failure for the theta 2.4 gdi engine. This is very underwhelming and I am grateful my children were not in the car at the time of this failure and we did not get hurt.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11458130,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"03/24/2022","vin":"5XYPKDA55JG","components":"UNKNOWN OR OTHER","summary":"This is with regards to a major safety incident that could have been fatal for my wife and  others on 2/2/2022. My wife parked her 2018 Kia Sorento on our driveway  picked up her belongings and closed the door of the car. As she was about to enter the house it felt to her that the car was still running. So, she went to the car again opened the drivers side of the door and reached out and pressed the \"Start/Stop\" button thinking if the car's engine is still \"ON\" it will turn it \"OFF\". As soon as she hit the button the car started rolling backwards and my wife got entangled in the door. She got knocked down to the ground sustaining a concussion on her head and deep bruises on her legs and shoulder. The car went to neighbor's front yard across the street and was stopped by the curb and the snow bank on neighbor's yard.  After I tended to my wife I went to fetch the car I double checked and saw that the gear shifter was in \"Parking\" position. The mystery is how the car moved backwards while the car was in \"Parking\". It's not a steep hill and the way car rolled it felt to my wife as the car was in \"Neutral\". There is no warning lights or any other failure indications.  We took the car to local Kia dealer for thorough inspection but they couldn't find anything. We are quite scared to drive the car. I am hoping a very through investigation of the car and get to the bottom of the issue.   We complained to Kia, they reached out once after almost a month and now radio silence on the issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11452650,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2021","dateComplaintFiled":"02/17/2022","vin":"5XYPH4A51JG","components":"ENGINE","summary":"I was hit by another car in July 2021 which totaled the lovely suv I owned. I decided to buy my 2018 KIA Sorento (from a different state) in August 2021 because I thought KIAs were safe and reliable cars. My KIA began to oil leak right before September 2021. I had it checked for oil leak and got my oil topped off. There was no oil leak detected. In November 2021, my engine light comes on. I believed it to be an indication it was time for an oil change. The night before I could even make it to the car shop my KIA begins to make a loud knocking sound. I got my oil change and the knocking still persist. The mechanic gentlemen tell me that I needed a crankshaft position sensor replacement. I drive my KIA to the nearest KIA dealership and they keep my KIA Sorento over the weekend because of the shortage in workers. The following Monday KIA dealership calls to say I needed a full replacement engine (motor). I haven't had my KIA for even four months and it is under 100,000 miles. I have never had to receive such gut wrenching news about any car I have brought! I pick up my car to park it immediately. There has been over thousands of recalls on KIA motors I was and still am frightened my engine (motor) could catch fire anytime. I am scared to even start it to keep my battery alive. KIA dealerships will not offer me any help because I am the second ownwer of this KIA. I definitely will NEVER buy a KIA car again or even HYDAUI car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11451545,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2022","dateComplaintFiled":"02/11/2022","vin":"5XYPG4A36JG","components":"ENGINE","summary":"02/06/2022 driving north bound on TX hwy 75 near McKinney, TX at the posted speed limited 70mph the engine suddenly quit running and the steering and brakes went out.  There were no warning buzzers or lamps prior to the shut down. Traffic was light and with a lot of pumping of the brakes able to get onto the shoulder.  Vehicle was towed to Kia of McKinney, TX.  They stated engine bearing had gone bad, causing the engine to seize.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11450984,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2021","dateComplaintFiled":"02/08/2022","vin":"5XYPG4A35JG","components":"SERVICE BRAKES","summary":"My breaks would not push down for me to stop and I collided into the car in front of me causing a serious accident. It is being investigated for malfunctioning breaks.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11449869,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2020","dateComplaintFiled":"02/02/2022","vin":"5XYPKDA58JG","components":"STEERING","summary":"When trying to move the steering wheel, it initially sticks and requires extra force to get it to provide a steering input. Once it gets past the initial resistance, it jerks the car in the direction you are trying to go which required compensation in the other direction. Upon correction, it jerks the car in the opposite direction causing a continual need to correct the steering wheel to keep the car straight and causing the car to not be able to maintain perfectly straight travel. On large sweeping corners, this problem is even more pronounced and feels dangerous. This happens mostly on longer trips where the vehicle has been on the road more than 30 minutes.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11449248,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2021","dateComplaintFiled":"01/28/2022","vin":"5XYPGDA56JG","components":"ENGINE","summary":"Our 2018 Kia Sorento seized, stalled, in the middle of the road, smoked, then nearly caught fire with our young daughter in the car and 19 year old son driving. We reported it to Kia. They agreed to reimburse our rental car IF we sign a settlement agreement/hush order regarding it our vehicle and to get reimbursed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11446439,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2021","dateComplaintFiled":"01/06/2022","vin":"5XYPG4A35JG","components":"ENGINE","summary":"The contact owns a 2018 Kia Sorento. The contact stated that while driving approximately 65 MPH, a loud noise was suddenly present coming from the engine before the vehicle stalled. The vehicle was towed to the residence and was examined by an independent mechanic who diagnosed that the engine rod bearing had failed. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacture was not yet notified of the failure. The failure mileage was 65,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11445224,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2021","dateComplaintFiled":"12/28/2021","vin":"5XYPHDA58JG","components":"UNKNOWN OR OTHER","summary":"2 Recent incidents: SUV was parked on a driveway with slight incline overnight in park and ended up at the bottom end of driveway in the morning. With car running on a friends driveway with an incline, I had car in the park mode and was going to depart car to quickly knock on door and car very slowly proceed backwards while in park mode. I called KIA dealership on 12/22/2021 where I purchased car they stated they never heard of this & could be icy driveways..I stated they were not iced over at the time and I\u2019m very concerned for everyone\u2019s safety with this situation.  They dealership service department stated it will be a diagnostic charge due not any service or engine lights \u201con\u201d at this time.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11444581,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2021","dateComplaintFiled":"12/21/2021","vin":"5XYPHDA57JG","components":"EXTERIOR LIGHTING","summary":"Having intermittent issues with the headlights turning of while driving at night.  The headlights were set on \"Auto\".  I have had this happen multiple times! Went to local dealer to report the problem & was told that they would have to drive it at night to replicate the issue.  I asked if I would be charged for this & was told that if the technician could find anything that I would be charged for the technician's time.  I found online that Kia had this same issue with 2015-2015 K900 vehicles & issued a recall to replace the multi-functional light switch.  Losing headlight rumination can reduce visibility and increase the risk of a crash.   Kia dealerships should replace this multi-function switch free of charge to the owners of Kia vehicles.  There should be a recall issued for this issue because it is a huge safety issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11441981,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/26/2021","dateComplaintFiled":"11/29/2021","vin":"5xypg4a3xjg","components":"AIR BAGS","summary":"I was in a weather related accident where I hit the guardrail twice head on and none of my airbags deployed. My vehicle is currently at a tow yard and will be towed to the autobody shop 12/8/2021. No warnings or indications on why the airbags wouldn't have worked properly prior to the accident.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11439410,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2021","dateComplaintFiled":"11/04/2021","vin":"5XYPGDA50JG","components":"FUEL/PROPULSION SYSTEM","summary":"Over I\u2019d say about the last 5-7 months my husband and I have been noticing the smell of fuel coming from what/where seems to be the gas tank area and we have on an occasion or 2 noticed very small drops on the ground also around the gas tank area. Shortly after we began noticing the smell of gas, one day after re-fueling when I went to put the gas cap back on I noticed that the cap went back on but it wouldn\u2019t make that signature clicking sound that lets you know it\u2019s properly in place and sealed properly so we purchased a replacement one from the dealership thinking/hoping that would fix the issue but it hasn\u2019t. In fact just before purchasing the gas cap from the dealership we purchased a replacement from Autozone and it was the wrong one. It appeared to fit for the most part (or so we thought) but it was definitely the wrong one and because it was dark when we got the cap we couldn\u2019t see just how poorly it fit (plus you had to look from the bottom of the cap to be able to see the white plastic of the bottom of the cap was still exposed) so we ended up having to use it until the following day when we could get to the dealership to get the right one. Well while we had the wrong gas cap in it cause the check engine light to come on (which at least we know that works, lol) but oddly enough the car was getting better fuel mileage so I\u2019m thinking that because having the proper gas cap seals the system properly it could be causing it to leak more or worse because since putting the right cap on, while it did help the check engine light go off I\u2019m not getting very good gas mileage at all. I\u2019m going to take it to a shop and hopefully they can figure out what is going on with it (when we\u2019re able to pay what I\u2019m assuming will be a pretty heft shop bill) but I just wanted to let it be known and I will send a follow up message letting you know what came of the shop fix/inspection. Thank you for reading my lengthy message and I send well wishes to you, your friends, and family.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11432551,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2021","dateComplaintFiled":"09/11/2021","vin":"5XYPG4A53JG","components":"UNKNOWN OR OTHER","summary":"I Was driving down the road, my car suddenly began slowing down even as I pressed the accelerator Down more, as I started to pull over I heard a tapping  noise and a sound almost like a chains rattling the vehicle shutoff immediately after. I tried restarting the vehicle, vehicle did not restart. As I got out the vehicle I smelt a burning smell but saw no fire. I had the vehicle towed to my house.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11432621,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/02/2021","dateComplaintFiled":"09/11/2021","vin":"5XYPGDA5XJG","components":"UNKNOWN OR OTHER","summary":"My 2018 Kia Sorento keeps going into limp mode. It can\u2019t be duplicated by any shop so I keep paying for diagnostic and not having anything repaired besides things that could \u201cpossibly be the problem\u201d but aren\u2019t covered by the warranty like a positive battery cable or a software update. Now I\u2019m $1000 out of pocket and had the most terrifying experience of my life and the car is still not repaired. Driving 75mph down the freeway, the car violently tried to stop and shut off and turned back on all on its own. It went into limp mode. Felt like a grenade went off. Still nothing can be found as to what the problem is! It is not safe and I refuse to put my children back in this car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11427615,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"08/03/2021","vin":"5xyph4a53jg","components":"EXTERIOR LIGHTING","summary":"Headlights completely turn off on their own at random times at night. Has happened twice when entering into a curve at night. I have to frantically turn the knob off and then back on to make them function again. Extremely dangerous! Took into Bulldog Kia Athens Ga. They \"verified concern, found open short in multifunction switch\" Kia will not cover the cost of repair. Total needed to repair $495.78","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11422421,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2021","dateComplaintFiled":"06/26/2021","vin":"5xypg4a31jg","components":"ENGINE","summary":"Engine started smoking and cut off.  Vehicle was taken to Kia dealership but representatives do not want to honor engine replacement recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11397573,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2021","dateComplaintFiled":"02/23/2021","vin":"5XYPKDA56JG","components":"AIR BAGS,STRUCTURE,UNKNOWN OR OTHER","summary":"MY SON WAS TRAVELING DOWN A HIGHWAY BETWEEN 45-55 MPH WHEN HE OVERCORRECTED AND MADE FULL IMPACT OF THE FRONT OF THE CAR WITH A SOLID SNOW BANK IN THE MIDDLE MEDIAN.  THE RADIATOR WAS SLAMMED BACKWARDS, THE FRONT END WAS DEMOLISHED WITH AROUND $12,000 IN DAMAGE TO THE VEHICLE.  THERE IS NO REASON WE CAN FIND THAT THE AIR BAGS DID NOT DEPLOY.  WE BOUGHT THIS VEHICLE BECAUSE OF THE SAFETY RATING BUT NOW I AM CONCERNED THAT WE HAVE ISSUES WITH OUR AIR BAGS.  WILL THEY PROTECT US IF THIS SHOULD EVER HAPPEN AGAIN?","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11394557,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2021","dateComplaintFiled":"02/03/2021","vin":"5XYPG4A35JG","components":"ENGINE","summary":"DRIVING DOWN THE ROAD THE CAR MADE A TICKING NOISE AND THEN JUST SHUT OFF","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11388962,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2021","dateComplaintFiled":"01/20/2021","vin":"5XYPH4A53JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEATS","summary":"THE RIGHT HEAD LIGHT JUST STOPS WORKING AND I HAVE TO OPEN THE HEAD LIGHT CASING AND PLAY WITH THE CABLES TO GET IT TO WORK AGAIN. ALSO THE POWER SEATS DON'T WORK.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11386286,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"01/03/2021","vin":"5XYPH4A59JG","components":"STRUCTURE","summary":"MY KIA SORENTO BACK HATCH (REAR DOOR) IS NOT OPENING, IT CLICKS WITH THE KEY FOB AND THE MANUAL HANDLE, BUT IT NEEDS A LIFT BY HAND TO BE ABLE TO OPEN, I DID A WEB SEARCH AN THERE ARE SEVERAL COMPLAINTS REGARDING THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11378575,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2020","dateComplaintFiled":"12/08/2020","vin":"5XYPGDA54JG","components":"ELECTRICAL SYSTEM,STRUCTURE,ENGINE","summary":"I WAS TRAVELING TO FLORIDA AND SAW SPARKS IN THE MIRRORS IN THE BACK. I QUICKLY PULLED OVER AND WENT TO THE BACK AND SAW FIRE, THE CAR WAS ON FIRE EVERYBODY GOT OUT, WE TRIED TO PUT IT OUT BUT IT SEEMED LIKE THERE WAS AN ACCELERRENT OR SOMETHING CAUSE IT WAS ENGULFED WITH FIRE VERY FAST ONCE WE STOPPED THE WHOLE CAR WAS BURNING.+WE WERE ON 65 SOUTH IN KENTUCKY JUST DRIVING ,NO RAIN ROADS WERE DRY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11376722,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"11/27/2020","vin":"5XYPG4A34JG","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH INDICATED A MALFUNCTION ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK WHILE THE VEHICLE IS BEING DRIVEN. THE CONTACT MANUALLY LOCKED THE DOORS HOWEVER, THE WARNING LIGHT AND DOOR AJAR MESSAGE REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CONTACTED FORT BEND KIA (26633 SOUTHWEST FWY, ROSENBERG, TX 77471; (877) 265-5649) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11376422,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2020","dateComplaintFiled":"11/26/2020","vin":"5XYPG4A38JG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"WHILE DRIVING ON NUMEROUS OCCASIONS THE CAR HAS TO BE FORCED TO GO. IT'S ALWAYS HESITATING TO GO AND I'M FORCED TO PRESS HARD ON THE GAS. IN OCTOBER 2020, THE ENGINE LIGHT CAME ON AND THE CAR WENT INTO \"LIMP\" MODE. I'M VERY SCARED WHILE DRIVING WITH MY KIDS. THE DEALERS HAVE NO FIX-I WILL BE TAKING IT IN FOR A THIRD TIME WITHIN A YEAR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11375886,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2020","dateComplaintFiled":"11/23/2020","vin":"5XYPKDA53JG","components":"VISIBILITY/WIPER","summary":"SUNROOF EXPLODED WHILE TRAVELING DOWN HIGHWAY AT APPROX. 65 MPH. DID NOT SEE ANYTHING STRIKE THE VEHICLE PRIOR TO THE EXPLOSION. VEHICLE IS EQUIPPED WITH A PANORAMIC SUNROOF. FAILURE OCCURRED IN THE FRONT SECTION WHICH OPENS AND CLOSES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11375967,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"11/23/2020","vin":"5XYPG4A38JG","components":"ENGINE","summary":"AFTER TURNING INTO TRAFFIC ON A HIGHWAY, AND I PROBABLY SHOULD NOT HAVE, I HAD TO \"GUN\" IT TO GET MOVING FASTER. AFTER THAT THE ENGINE LIGHT CAME ON AND WAS FLASHING.THEN I WOULD SAY IT WENT INTO A LIMP HOME MODE. THIS \"GUNNING\" HAS HAPPENED TO ME 3 TIMES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11375594,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/10/2020","dateComplaintFiled":"11/20/2020","vin":"5XYPG4A54JG","components":"AIR BAGS","summary":"I WAS DRIVING APPROXIMATELY 35 MILES PER HOUR ON A CITY STREET WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF ME.  THE IMPACT TOTALED THE OTHER VEHICLE AND CAUSED $7,500 IN DAMAGE TO MY VEHICLE, AND MY AIR BAGS DID NOT DEPLOY.  WHILE I WAS NOT SERIOUSLY INJURED, I DID SUFFER SIGNIFICANT WHIP-LASH TYPE INJURIES, AND INJURED MY KNEE WHEN IT HIT THE DASH BOARD.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11372716,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2020","dateComplaintFiled":"11/02/2020","vin":"5XYPHDA56JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"2018 KIA SORRENTO - LIGHTS HAVE SHUT OFF FOR APPROXIMATELY 3 SECONDS INTERMITTENTLY DRIVING IN VARIOUS DRIVING CONDITIONS (INTERSTATE/CITY STREET/ETC.).  CAN HAPPEN MULTIPLE TIMES DURING A SINGLE TRIP (TWICE YESTERDAY AND FOUR TIMES LAST WEEK ALL WITHIN ONE TRIP).  CAN GO DAYS WITHOUT IT HAPPENING WHICH IS FRUSTRATING AS DEALER \"NEEDS TO SEE THE ISSUE TO FIX IT\".  OBSERVING IT IN BOTH NIGHT AND DAY.  OBVIOUSLY MORE DANGEROUS DURING NIGHT.  I HAVE VIDEOS FROM OTHERS THAT REPLACED THE LIGHT STALK SWITCH WITH SUCCESS.  DEALER REFUSES TO DO THIS WHILE CAR IS STILL UNDER WARRANTY AS THEY HAVE NOT BEEN ABLE TO REPRODUCE CONCERN.  THEY RECOMMEND THAT I CONTINUE DRIVING AND BRING IT IN \"IF IT HAPPENS AGAIN\".  THEY CHARGE ME 150 DOLLARS EACH TIME I BRING IT IN TO TELL ME \"THEY CAN'T REPRODUCE IT\".  I AM SEEING MULTIPLE PEOPLE ON FORUMS FOR THIS ISSUE.     VIDEO FROM ANOTHER CUSTOMER (START AT 56 SECONDS): HTTPS://WWW.YOUTUBE.COM/WATCH?V=TXG9CJ076HA","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11365478,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2020","dateComplaintFiled":"10/20/2020","vin":"5XYPHDA5XJG","components":"UNKNOWN OR OTHER","summary":"SUNROOF SPONTANEOUSLY SHATTERED WHEN DRIVING ON THE HIGHWAY AT 63 MPH. THERE WAS NO ROAD DEBRIS THAT CAUSED THIS - IN LOOKING AT THE REMAINING ATTACHED GLASS, IT APPEARS TO HAVE BROKEN UPWARDS, NOT AS IF SOMETHING BROKE IT FROM THE OUTSIDE, BUT FROM THE INSIDE, LIKE IT BUBBLED UPWARDS.  IT IS THE FRONT PANEL OF A PANORAMIC SUNROOF, AND THE FABRIC WAS OPEN AND THE SUNROOF WAS VENTED OPEN AT THE TIME.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11363855,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/11/2020","dateComplaintFiled":"10/12/2020","vin":"5XYPHDA1XJG","components":"AIR BAGS","summary":"FRONTAL IMPACT WITH A DEER ON INTERSTATE 81 NORTHBOUND IN PA., CRUISE CONTROL SET AT POSTED SPEED LIMIT OF 65MPH, NO AIRBAG DEPLOYMENT AT TIME OF IMPACT OR AFTER COLLISION CHEST IMPACTED STEERING WHEEL AND ARM PAIN FROM HOLDING STEERING WHEEL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11363457,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2020","dateComplaintFiled":"10/08/2020","vin":"5XYPKDA58JG","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 35 MPH, WHEN ANOTHER VEHICLE INTERSECTED HIS LANE ON THE RIGHT SIDE. THE DRIVER ATTEMPTED TO PREVENT A CRASH BY SWERVING  BUT CRASHED INTO THE GUARD RAIL ON THE FAR LEFT SIDE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER DID NOT HAVE ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AUTO BODY SHOP.  THE CONTACT CALLED LOCAL DEALER (PREMIER KIA SERVICE CENTER LOCATED AT 205 N MAIN ST, BRANFORD, CT 06405, (203) 315-2070) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11363468,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2020","dateComplaintFiled":"10/08/2020","vin":"5XYPGDA38JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"HEADLIGHTS TURN OFF WHILE DRIVING ON HIGHWAY AND CITY STREETS. SERVICE ON 3-23-20 AND  COULD DUPLICATE PROBLEM. ON 9-25-20 DRIVING AND DASH BOARD INDICATOR SWITCHING FROM FLASHERS ON, HEADLIGHTS GOING FROM AUTO SET, TO OFF, TO RUNNING LIGHTS, AND DOOR LOCKS LOCKING AND UNLOCKING. SCHEDULED SERVICE FOR 10-20-20, BUT WAS TOLD IF THEY CAN NOT DUPLICATE PROBLEM MAY NOT BE ABLE TO REPAIR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11342800,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2019","dateComplaintFiled":"08/02/2020","vin":"5XYPG4A33JG","components":"ENGINE","summary":"CURRENTLY, THERE IS AN ENGINE RECALL ON THE 2015-2018 KIA SORENTO, WHICH RESULTS IN PREMATURE ROD WEARING AND POTENTIAL ENGINE FIRES. WITHIN A FEW WEEKS OF HAVING THE VEHICLE, BRAND NEW OFF THE LOT, THE ENGINE NOISES (TAPPING/KNOCKING) WERE NOTICED BY A FAMILY MEMBER. IT WAS REPORTED TO KIA WITHIN THE FIRST 3,500 MILES ON THE VEHICLE, WHO ADVISED ME INITIALLY THAT THE SOUNDS WERE BECAUSE THE ENGINE WAS NEW AND BREAKING IN AND THAT THE SOUNDS WERE NORMAL. IN JANUARY 2019, I WAS ADVISED WHEN I BROUGHT THE CAR IN FOR THEIR COURTESY INSPECTION THAT THERE WAS A RECALL AND THEY NEEDED TO PERFORM A SOFTWARE UPDATE ON THE VEHICLES ECM THAT IS SUPPOSED TO TURN THE VEHICLE INTO LIMP MODE TO WARN THE DRIVER OF A POTENTIAL ENGINE FIRE BEFORE IT HAPPENS. KIA PERFORMED THE UPDATE AND THE ENGINE NOISES STILL PERSIST. THE TECHNICIAN CLAIMED HE INSPECTED THE VEHICLE AND REPORTED THAT IT WAS PERFORMING AS INTENDED AND THAT HE DID NOT HEAR THE NOISE. LATELY THE NOISES HAVE BEEN MORE FREQUENT, SO AS A SAFETY CONCERN I BROUGHT THE VEHICLE BACK INTO KIA FOR INSPECTION. NOW THE DEALERSHIP AND MANUFACTURER INSTEAD OF CHECKING AND CONFIRMING THE SAFENESS OF THE VEHICLE, IS BLAMING AN AFTERMARKET OIL FILTER AND SYNTHETIC OIL AS THE CAUSE OF THE ENGINE ISSUES, NOT THEIR ENGINE ISSUES THAT RECALLED THOUSANDS OF CARS AND RESULTED IN ENGINE FIRES. MOREOVER, KIA NOT ONLY REFUSES TO PROVIDE ME WITH THE DIAGNOSTIC REPORT AND SUPPOSEDLY OIL PRESSURE TEST THAT THEY CLAIM TO HAVE BEEN PERFORMED THAT GAVE THEM THOSE RESULTS, THEY ALSO REFUSE TO CONFIRM TO WHETHER THE CAR IS SAFE TO BE ON THE ROAD. THIS IS A SAFETY HAZARD; ENGINE FIRES ARE REAL WHICH CAN SEVERELY INJURE OR KILL THE OCCUPANTS OF A VEHICLE. THE MANUFACTURER AND THE DEALER REFUSE TO ADDRESS THIS HAZARD AND IT NEEDS TO BE INVESTIGATED, FOR CONSUMER SAFETY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11341934,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2020","dateComplaintFiled":"07/28/2020","vin":"5XYPH4A5XJG","components":"EXTERIOR LIGHTING","summary":"7/23/20 20:30, WHILE DRIVING STRAIGHT DOWN A CITY STREET, JUST BEGAN DRIVING FROM STOPPING AT A LIGHT, AND THE HEADLIGHTS TURNED OFF BY THEMSELVES.  AFTER A FEW SECONDS, MY WIFE ROTATED THE LIGHTS SWITCH TO OFF THEN BACK TO AUTO AND THEY CAME BACK ON. THIS IS THE THIRD TIME THIS HAS OCCURRED SINCE WE BOUGHT THE VEHICLE IN AUGUST OF 2019.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11340447,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2020","dateComplaintFiled":"07/20/2020","vin":"5XYPHDA56JG","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2018 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE SUN ROOF EXPLODED WITHOUT IMPACT. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED UPWARDS AND OUTWARDS. THERE WAS NO GLASS FRAGMENTS INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DURANGO KIA (1195 CARBON JCT, DURANGO, CO 81301, 833-963-0462) WHERE THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART WOULD BE ORDERED AND THAT THE REGIONAL MANAGER WOULD BE INFORMED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.  *BF *JS","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11338997,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2020","dateComplaintFiled":"07/13/2020","vin":"5XYPG4A32JG","components":"ENGINE","summary":"SINCE 2/2020 I HAVE BEEN BACK AND FORTH TO THE DEALERSHIP MULTIPLE TIMES FOR MY CHECK ENGINE LIGHT. THE DEALERSHIP HAS REPLACED MULTIPLE DIFFERENT PARTS BUT THE LIGHT CONTINUES TO COME BACK ON. THE DEALERSHIP HAS BEEN IN CONTACT WITH KIA CORPORATE MECHANICS AND THEY DO NOT SEEM TO KNOW WHAT THE PROBLEM IS AS WELL. I AM VERY FRUSTRATED BECAUSE I HAVE ALSO REACHED OUT TO KIA CORPORATE OFFICE AND THEY HAVE BEEN OF NO ASSISTANCE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND HAS VOICED THIS CONCERN MULTIPLE TIMES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11337949,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"07/07/2020","vin":"5XYPG4A50JG","components":"EXTERIOR LIGHTING","summary":"THE HEADLIGHTS ON MY 2018 KIA SORENTO RANDOMLY TURN OFF. IT'S HAPPENED AT LEAST 20 TIMES IN THE PAST SIX MONTHS. IT HAPPENS BOTH DAY AND NIGHT. THE LIGHTS ARE SET TO AUTO.   ALTHOUGH THE EVEN APPEARS TO BE RANDOM, IT IS WHILE THE CAR IS IN MOTION AND HAS HAPPED WHILE DRIVING IN PARKING LOTS AS WELL AS MAJOR HIGHWAYS. IN ORDER FOR THE LIGHTS TO COME BACK ON, I HAVE TO USE TURN THE KNOB TO OFF THEN BACK ON. WHEN THE LIGHTS TURN OFF AT NIGHT I CAN NOT SEE ANYTHING AROUND ME NOR CAN ANYONE ELSE SEE ME. I DID CONTACT KIA AND THEY RAN DIAGNOSTIC TESTING BUT COULD NOT FIND THE SOURCE OF THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11327403,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2020","dateComplaintFiled":"06/05/2020","vin":"5XYPG4A38JG","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"THERE'S GASOLINE LEAKING FROM THE REAR DRIVER SIDE FROM THE BOTTOM OF THE VEHICLE, THIS HAS BEEN A PROBLEM FOR A FEW DAYS. JUST LIKE ANY OTHER RESPONSIBLE CAR OWNER, I TAKE IT TO A SHOP; SINCE I NO LONGER TRUST MARK KIA'S (MY LOCAL KIA DEALERSHIP) SERVICE DEPARTMENT SINCE BEING SCAMMED BY THEM IS A NORMAL OCCURRENCE, I TAKE IT TO A PEP-BOYS NEAR THE DEALERSHIP. THE GENTLEMAN AND HIS MANAGER EXPLAINED TO ME THAT THE FIX IS DOABLE HOWEVER AFTER LITERALLY SPEAKING TO EVERY KIA DEALERSHIP (INCLUDING MARK KIA) AS WELL AS ALL OF THEIR DISTRIBUTORS, THEY LEARNED THAT THE PART TO FIX THE PROBLEM DOESN'T EXIST AT THIS TIME (AS IN NOT SOLD YET). I WAS ALSO INFORMED THAT THE FUEL ASSEMBLY IN GENERAL SHOWS NO WEAR AND TEAR AS WELL AS ANY DAMAGE THAT WOULD CONCLUDE USER ERROR. IN ADDITION, THEY INFORMED ME THAT THE 2017 MODEL HAS THE SAME ISSUE AND AS A RESULT WAS RECALLED, MY RESEARCH CONCLUDED THIS. I CALLED MARK KIA AND ASKED THEM IF THEY WERE AWARE OF A POTENTIAL RECALL, APPARENTLY, A TSB COULD EITHER EXIST OR BE IN THE WORKS THAT ADDRESS THE ISSUE, INSTEAD OF TRYING TO WORK WITH ME ON A SOLUTION, AS USUAL, THE SCAMMERS WERE NOT HELPFUL. AS A RESULT, MY CAR IS CURRENTLY SITTING IN A PEP-BOYS LOT LOCATED AT 101 S MCCLINTOCK DR TEMPE, AZ DUE TO KIAS NEGLIGENCE AND I DEMAND KIA TO LOOK INTO THIS MATTER SINCE I RELY ON MY CAR FOR WORK; WITHOUT MY CAR I DON'T MAKE ANY MONEY.    PLEASE CONTACT THE PEPBOYS BELOW  101 S MCCLINTOCK DR TEMPE, AZ 85281  (480) 968-8473 *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11324235,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2020","dateComplaintFiled":"05/12/2020","vin":"5XYPH4A53JG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED AND LOST ALL POWER. THE CONTACT STATED THAT SON CALLED HER AND INFORMED HER THAT THE VEHICLE WAS SMOKING. HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD, UPON EXITING THE VEHICLE HE SAW FLAMES COMING FROM UNDER THE VEHICLE.  THE CONTACT STATED THAT HE OPENED THE HOOD AND THE FLAMES IMMEDIATELY ENGULFED THE WHOLE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS MADE. THERE WERE NO INJURIES OR MEDICAL ASSISTANCE NEEDED. THE VEHICLE WAS TOWED AND TOTALED. THE CONTACT CONTACTED THE DEALER SUNTRUP KIA SOUTH (6263 S LINDBERGH BLVD, ST. LOUIS, MO 63123 PHONE: (314) 254-8955) WHO STATED THAT THEY WERE NOT LIABLE AND TO CONTACT KIA CONSUMER LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE A CASE WAS OPENED AS WELL AS AN INVESTIGATION WAS CONDUCTED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11323128,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2019","dateComplaintFiled":"05/03/2020","vin":"5XYPGDA59JG","components":"STEERING","summary":"WHEN DRIVING 40+ MPH, WHEN THE WIND IS BLOWING, THE STEERING BECOMES STICKY, NOTCHY OR JERKY, CALL IT WHAT EVER YOU PLEASE. WHEN TRYING TO ADJUST STEERING SLIGHTLY TO DRIVE IN A STRAIGHT DIRECTION, MY STEERING BECOMES JERKY AND DANGEROUS. KIA REFUSES TO LOOK INTO THIS SERIOUSLY. THEY WANT ME SPENDING HUNDREDS OF DOLLARS TO GET IT DIAGNOSED. BUT HOW WILL IT BE DIAGNOSED WHEN IT ONLY HAPPENS WHEN IT IS WINDY? PLEASE HELP ME WITH THIS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11318207,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2020","dateComplaintFiled":"03/16/2020","vin":"5XYPKDA54JG","components":"STEERING","summary":"STEERING HAS A \"NOTCHY\" OR \"STICKY\" FEEL AT HIGHWAY SPEEDS ESPECIALLY WHEN STEERING FROM RIGHT TO LEFT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11296732,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2019","dateComplaintFiled":"01/02/2020","vin":"5XYPG4A58JG","components":"STEERING","summary":"STEERING FELT STICKING WHILE DRIVELING ON THE HIGHWAY TOOK IT IN BEEN TOLD IT'S THE STEERING COLUMN.. THIS IS THE SECOND ISSUES I HAVE HAD WITH MY STEERING 6MTHS APART.   LAST TIME I WAS TOLD IT WAS SOMETHING IN THE DRIVE TRAIN AN WAS COVERED BY WARRANTY AN THE PART WAS GOING TO BE REPLACED BUT WHEN I TOOK MY CAR IN FOR THE SEC ISSUE I WAS TOLD THEY ONLY DID A SOFT WEAR UPDATE BUT ITS ALSO CALLING FOR ANOTHER SOFTWARE UPDATE","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11292183,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2019","dateComplaintFiled":"12/30/2019","vin":"5XYPH4A55JG","components":"EXTERIOR LIGHTING","summary":"CAR HEADLAMPS SHUT OFF WHEN CAR IS IN MOTION, FIRST NOTICED WHEN DRIVING AT NIGHT AS LIGHTS WERE IN AUTO SETTING AND THE DASHBOARD SHOWS THE LIGHT SETTING CHANGE AND THE LIGHTS OUTSIDE CHANGING AS WELL WITH NOTHING BEING TOUCHED. LIGHTS HAVE COMPLETELY SHUT OFF ABOUT 5 TIMES WHEN DRIVING.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11270532,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2019","dateComplaintFiled":"10/23/2019","vin":"5XYPGDA39JG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"IN JANUARY 2019 A RECALL WAS DONE ON MY VEHICLE.  A FEW DAYS LATER, I WAS TRAVELING OUT OF STATE.  I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR WHEN THE CAR LOST POWER.  LUCKILY THERE WAS NO ONE BEHIND ME.  I WAS TOLD THAT THE RECALL SENT THE CAR INTO LIMP MODE BECAUSE THE ENGINE WAS BAD.  MY CAR WAS IN THE SHOP FOR OVER 4 MONTHS IN WISCONSIN.  I LIVE IN IOWA.  LONG STORY SHORT, KIA CAME UP WITH NEW DIAGNOSTIC TESTING AND AFTER 4 MONTHS THEY DECIDED I DID NOT NEED AN ENGINE AND IT WAS MY WIRING HARNESS THAT WAS THE PROBLEM. 2 MONTHS LATER, I WAS DRIVING ON THE INTERSTATE AGAIN WHEN MY VEHICLE DID THE SAME THING  MY CAR WENT FROM 70 MPH TO 50 MPH WITHIN SECONDS.  I LOOKED IN MY REARVIEW MIRROR AND A SEMI WAS RIGHT BEHIND.  THANK GOODNESS THE DRIVER WAS PAYING ATTENTION.  HE HAD TO GO ONTO THE SHOULDER OF THE HIGHWAY TO AVOID CRASHING INTO ME.  I WAS TOLD THE CAR WAS ONCE AGAIN IN LIMP MODE.  IT WAS IN THE SHOP FOR 3 DAYS AND THEY SAID IT NEEDED A NEW KNOCK SENSOR.  FAST FORWARD A FEW MORE MONTHS AND MY VEHICLE GOES INTO LIMP MODE FOR THE 3RD TIME.  CURRENTLY MY CAR IS STILL IN THE SHOP.  IT HAS BEEN THERE FOR 6 WEEKS.  I'M BEING TOLD THAT IT NOW NEEDS A NEW COMPUTER, BUT KIA HAS TO WRITE ONE, SO IT COULD BE AWHILE.  THIS CAR IS UNSAFE.  THE CAR GOING INTO LIMP MODE IS DANGEROUS AND UNSAFE. I HAVE HAD THIS VEHICLE FOR 15 MONTHS AND OF THAT, ITS BEEN IN THE SHOP FOR 6 AND COUNTING.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11246317,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2019","dateComplaintFiled":"08/26/2019","vin":"5XYPGDA37JG","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE","summary":"I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN  ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH  I CHECKED THE  WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL THE DAMM BREAKS DIDNT WORK GOD WAS ON MY SIDE I STOP THE CAR THE DASH BOARD TURN ON AND OFF THE ENGINE HOW EVER NEVER TURNED BACK ON. I WAITED FOR 5 HOURS FOR KIA ROADSIDE SERVICE 60 MINUTES TURNED UP TOO BE 5 HRS ITS FUNNY I GOT THAT 2018 BECAUSE I DIDN'T WANT TO BE HAVING PROBLEMS LIKE THIS ONE  I THOUGHT HEY A NEW CAR WOULD BE GREAT FOR THE FAMILY  ...NOPE I SHOULD HAD NEVER GOT THAT CAR LOVE MY CHEVROLET SILVERADO NOTHING LIKE CHEVY","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11246461,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2019","dateComplaintFiled":"08/26/2019","vin":"5XYPG4A53JG","components":"UNKNOWN OR OTHER","summary":"ON 8-23-19 AT APPROX. O805HRS I ARRIVED AT MY DESTINATION AND PARKED MY KIA SORENTO.  I HAD DRIVEN THE KIA SORENTO FROM MY RESIDENCE TO VANCOUVER, WA AND DURING THIS TRAVEL PERIOD THE KIA SORENTO FUNCTIONED AS USUAL WITH NO INDICATION OF MECHANICAL, ELECTRICAL OR FUNCTIONALITY OF THE VEHICLE.  I PARKED THE KIA AND ENTERED THE BUILDING. AT APPROX. 0840 A CO-WORKER INDICATED THE KIA HAD SMOKE COMING FROM THE KIA'S ENGINE COMPARTMENT. I EXITED THE BUILDING TO SEE A SMALL HAZE OF SMOKE COMING FROM THE ENGINE COMPARTMENT, WHICH BEGAN TO INCREASE.  I USED A FIRE EXTINGUISHER IN AN ATTEMPT TO NEUTRALIZE THE FIRE, WHICH ONLY SUPPRESSED IT FOR A SHORT TIME AND I DIDN'T OPEN THE ENGINE HOOD DUE TO POTENTIAL EXPOSURE TO FIRE OR EXPLOSIONS. THE ENGINE FIRE CONTINUED TO INCREASE IN SIZE AND I ATTEMPTED WITH ANOTHER FIRE EXTINGUISHER, WHICH WASN'T EFFECTIVE DUE TO SIZE, HEAT AND ACCESSIBILITY OF THE FULL ENGINE COMPARTMENT. VANCOUVER FIRE LATER ARRIVED AND EXTINGUISHED THE ENGINE FIRE CONTINUED WITHIN THE KIA'S ENGINE COMPARTMENT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11246592,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2019","dateComplaintFiled":"08/26/2019","vin":"5XYPH4A53JG","components":"STRUCTURE","summary":"VEHICLE WAS IN A PARKED STATIONARY POSITION, TRIED TO OPEN SUN ROOF AND HEARD A LOUD POP NOISE. PANORAMIC SUNROOF GLASS CRACKED HORIZONTALLY CLEAR ACROSS ROOF AND MET WITH GLASS PARTICLES ALL OVER.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11245129,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2019","dateComplaintFiled":"08/19/2019","vin":"5XYPG4A33JG","components":"STEERING","summary":"THE STEERING IS NOTCHY AT FREEWAY SPEEDS 50 MPH. ATHE CAR CANNOT BE HELD IN STRAIGHT DIRECTION BY MAKING SMALL CORRECTIONS TO THE STEERING WHEEL. ANY STEERING CORRECTIONS MADE ARE MET WITH HEAVY RESISTANCE THEN STEERING WILL MOVE INSTANTLY TO WHAT FEELS LIKE A NOTCH. THIS CAUSES THE DRIVER TO MAKE ANOTHER CORRECTION IN THE OTHER DIRECTION. AGAIN, THIS CORRECTION IS MET WITH HEAVY RESISTANCE AND THEN INSTANTLY JUMPS TO WHAT FEELS LIKE A NOTCH.   THIS CORRECTION CAUSES STEERING TO BE ERRATIC AND FATIGUES THE DRIVER WHO MUST MAKE CORRECTIONS EVERY FEW SECONDS LEADING TO AN OVER CORRECTION.  AT HIGHWAY SPEEDS, IT CAUSES THE DRIVING TO BE UNSAFE AS THE VEHICLE IS CONSTANTLY WEAVING.    KIA KNOWS ABOUT THIS PROBLEM AFFECTING MANY OF THERE VEHICLES, BUT THERE HAS OF YET BEEN NO RECALL. BUT, IT IS A VERY REAL SAFETY CONCERN, AS IT FATIGUES THE DRIVER FROM THE CONSTANT OVER CORRECTIONS, AND CAUSES THE DRIVING TO BE ERRATIC.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11241946,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2019","dateComplaintFiled":"08/06/2019","vin":"5XYPGDA36JG","components":"ENGINE","summary":"AFTER THE SOFTWARE UPDATE, MY KIA HAD ISSUES WITH THE KNOCK SENSOR. SO, WILL THIS VEHICLE HAS ISSUES FOR THE REST OF THE ENGINES LIFE? I AM HOPING TO DRIVE THIS CAR FOR MORE THAN 100,000 MILES. IS THIS JUST A COINCIDENCE THAT THE SENSOR WAS BAD RIGHT AFTER THE UPDATE? THE CAR WENT INTO LIMP MODE AFTER A LOUD CLUNK. GLAD I WAS CLOSE TO HOME!","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11232320,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"07/16/2019","vin":"5XYPG4A34JG","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT DID NOT HAVE A SEAT BELT WARNING SYSTEM TO ADVISE WHEN THE FRONT PASSENGER SEAT BELT WAS UNFASTENED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO CONFIRMED THAT THE SEAT BELT UNFASTENED WARNING SYSTEM WAS NOT INSTALLED IN THE 2018 KIA SORENTOS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0. *BF  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11206200,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2019","dateComplaintFiled":"05/08/2019","vin":"5XYPKDA57JG","components":"STEERING","summary":"THE PROBLEM IS A STICKY FEELING IN THE STEERING WHILE DRIVING ON THE HIGHWAY. WHEN MAKING VERY SMALL CORRECTIONS FEELS LIKE THE POWER STEERING IS TURNED OFF. GENTLE PRESSURE DOES NOT TURN THE WHEEL AT ALL. AS MORE AND MORE PRESSURE IS APPLIED, IT FEELS LIKE THE POWER STEERING TURNS ON. THIS CAUSES THE VEHICLE TO SWERVE DUE TO OVER CORRECTION. THE VEHICLE IS INCREDIBLY HARD TO CONTROL AND UNPREDICTABLE.  OCCURS AT HIGH SPEEDS.  EXTREMELY DANGEROUS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11191983,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2019","dateComplaintFiled":"03/27/2019","vin":"5XYPG4A32JG","components":"ENGINE","summary":"ENGINE COMPLETELY LOST POWER AND SHUT DOWN ON THE HIGHWAY AND WHEN RESTATRED, WENT INTO LIMP MODE.  NOW ENGINE NEEDS REPLACED AND NO ENGINES ARE AVAILABLE.  MY CAR HAS A MOBILITY DEVICE INSTALLED TO ACCOMODATE MY MISSING RIGHT LEG AND ANY RENTAL VEHICLE IS DIFFICULY TO USE SINCE I HAVE TO REMOVE MY PROSTHETIC LEG TO DRIVE IT.  I NEED A VEHICLE FITTED TO ACCOMODATE MY DISABILITY AND DONT KNOW WHEN OR IF I'LL BE GETTING MINE BACK.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11183089,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2018","dateComplaintFiled":"02/28/2019","vin":"5XYPG4A35JG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, 1-(772) 465-8589) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11180896,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2018","dateComplaintFiled":"02/18/2019","vin":"5XYPG4A33JG","components":"STEERING,ENGINE","summary":"OVER THE LAST 6 MONTHS MY KIA HAS STARTED TO ACT LIKE IT IS GOING TO DIE OR STALL WHILE DRIVING AND/OR IDLING. THIS HAS HAPPENED AT VARIOUS DIFFERENT SPEEDS. I TOOK MY KIA INTO THE SERVICE DEPARTMENT AND EXPLAINED WHAT WAS HAPPENING. THEY RAN SOME DIAGNOSTIC TESTS AND STATED THAT THEY COULD NOT REPLICATE IT. THE CHECK ENGINE LIGHT NEVER COMES ON. IN DECEMBER, I RECEIVED A RECALL NOTICE FOR THE ENGINE CONTROL UNIT. THIS RECALL WAS COMPLETED AND NOW LESS THAN A MONTH LATER THE SHAKING LIKE MY CAR IS GOING TO STALL IS STILL HAPPENING INTERMITTENTLY.  RECENTLY, THE STEERING WHEEL STARTED STICKING. WHILE I AM DRIVING THE STEERING WHEEL MAKES ME OVER ADJUST TO KEEP THE CAR GOING STRAIGHT. YOU CAN FEEL THE STICKING AS YOU HAVE TO CONSTANTLY ADJUST THE STEERING WHEEL RIGHT OR LEFT. THIS HAPPENS EVERY TIME I AM DRIVING, WHETHER ON THE HIGHWAY OR SIDE STREETS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11180911,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2019","dateComplaintFiled":"02/18/2019","vin":"","components":"STEERING","summary":"WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL STICKS. WHILE YOU KEEP TURNING A LITTLE TO KEEP THE VEHICLE STRAIGHT IT WILL SUDDENLY BREAK LOOSE, CAUSING THE VEHICLE TO JERK LEFT OR RIGHT DEPENDING ON THE DIRECTION YOU WERE TURNING THE WHEEL AT THE TIME. IT IS MOST DANGEROUS WHILE THE ROADS ARE EITHER SNOW OR ICE COVERED AND SLIPPERY. HARD TO KEEP THE VEHICLE ON THE ROAD.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11175791,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2018","dateComplaintFiled":"02/08/2019","vin":"5XYPGDA54JG","components":"UNKNOWN OR OTHER","summary":"OUR CAR HAS A THIRD ROW WITH TWO SEATS IN THE BACK AND WE PUT 2 PEOPLE ON EACH ROW. WE HAD A STEEL TRAILER HITCH CARGO CARRIER HANGING ON THE BACK OF THE CAR. WE HAVE USED THIS DEVICE MANY TIMES WITH OUR OTHER 2007 KIA SORENTO WITH NO PROBLEMS OF ANY KIND. WE HAD FOUR LARGE TUBS WITH LIDS AND EACH OF THE 4 KIDS WOULD GET A TUB TO HOLD THEIR SUITCASES. THESE TUBS WERE CONNECTED TO THE CARGO CARRIER WITH BUNGIE CORDS.     WE HAD PLANNED TO SPEND THE NIGHT IN LAS VEGAS AND AFTER A 5-HOUR DRIVE, WE ARRIVED AT THE HOTEL & WE NOTICED THAT THE TUB ON THE BOTTOM STARBOARD SIDE HAD BEEN BURNED SIGNIFICANTLY. UPON FURTHER INVESTIGATION, WE LEARNED THAT THE EXHAUST PIPE WAS PART OF THE BUMPER SYSTEM AND THAT IT HAD HEATED THE ONE TUB AND THE CARGO CARRIER TO SUCH HIGH TEMPERATURES AS TO CAUSE A FIRE INSIDE THE TUB. IT HAD MELTED THE TUB TO THE CARGO CARRIER AND BURNED A BIG HOLE IN THE SIDE OF THE TUB. THE SUITCASE INSIDE THE TUB HAD A HUGE BLACK HOLE IN THE SIDE AND ALL OF ITS CONTENTS WERE BURNED OR SCORCHED. SINCE THE FIRE WAS NO LONGER BURNING, WE DECIDED TO NOT CALL THE LAS VEGAS FIRE DEPARTMENT AS THE THREAT WAS OVER.    THE NEXT DAY, BEFORE WE LEFT LAS VEGAS, WE WENT TO HOME DEPOT AND FOUND SOME MATERIALS AND CRAFTED AN ALUMINUM SHIELD TO BLOCK THE EXHAUST FROM HITTING THE CARGO CARRIER. THEN WE WERE ABLE TO REACH OUR DESTINATION IN SEAL BEACH CA. WHEN WE TOOK THE CARGO CARRIER OFF THE CAR, WE SAW THAT SEVERAL OF THE BUNGIE CORDS HAD BEEN MELTED RIGHT TO THE CARGO CARRIER.    THROUGH OUR ASSESSMENT, WE DETERMINED THAT THE DAMAGES DONE TO THE CARGO CARRIER, THE BUNGIE CORDS, THE TUB, THE SUITCASE AND ALL OF ITS (MOSTLY BRAND NEW) CONTENTS TO BE ABOUT $1547.15. THIS DID NOT COUNT THE COST TO BUILD A DEFLECTOR SO WE COULD CONTINUE OUR TRIP. IT IN NO WAY COUNTS THE DISCOMFORT AND TRAUMA MY FAMILY SUFFERED FROM THIS EVENT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11174500,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2018","dateComplaintFiled":"02/05/2019","vin":"5XYPG4A36JG","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2018 KIA SORENTO. WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO ED VOYLES KIA OF CHAMBLEE (LOCATED AT 5647 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, (770) 234-7800) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11171371,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2018","dateComplaintFiled":"01/22/2019","vin":"5XYPK4A53JG","components":"SERVICE BRAKES","summary":"AEB AUTONOMOUS EMERGENCY BRAKING ///WILL NOT STOP THE VEHICLE AND WAS NEVER INTENDED TO DO SO BUT IS ADVERTISED AS STANDARD FEATURES AND SHOULD BE NOTED IN THE SAFETY RATING OF THE AUTO,,ALSO I BELIEVE KIA SHOULD BE MADE TO REMOVE THIS FROM THEIR FEATURES BECAUSE OF FALSE ADVERTISING... WILL BE HAPPY TO SUPPLY STICKER FROM AUTO","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11162897,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"12/21/2018","vin":"5XYPGDA30JG","components":"STEERING","summary":"STEERING IS STICKING BOTH RIGHT AND LEFT, CAN FEEL IT WHEN DRIVING LOW SPEED AND HIGHER SPEED ON ANY ROAD CITY OR HIGHWAY,  TOOK TO DEALER THEY DID A 4 WHEEL ALIGNMENT, STILL DOING THE SAME THING","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11161228,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2018","dateComplaintFiled":"12/13/2018","vin":"5XYPG4A32JG","components":"STEERING","summary":"STICKING STEERING THEN GIVES WHEN CONSTANT PRESSURE APPLIED MAKING A SIGNIFICANT SUDDEN STEERING MOVEMENT.  HAPPENS WHEN DRIVING.  SEEMS MORE ON RIGHT THAN LEFT.  STARTED NOTICING IT A COUPLE OF MONTHS AGO.  HAVE NOT CHANGED ANYTHING.   HAPPENS WHEN EVER DRIVING.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11156920,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2018","dateComplaintFiled":"12/07/2018","vin":"5XYPG4A5XJG","components":"STEERING","summary":"WHILE DRIVING DOWN THE HIGHWAY, THE STEERING SEEMS TO STICK TO THE RIGHT. THIS HAS NOT BEEN NOTICED WHILE DRIVING IN TOWN. THIS DOES NOT ALWAYS HAPPEN. IT IS RANDOM. I HAVE HAD THE CAR FOUR MONTHS AND IT HAS BEEN NOTICED 4 TIMES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11152866,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2018","dateComplaintFiled":"11/20/2018","vin":"5XYPH4A52JG","components":"STRUCTURE,ENGINE","summary":"I WAS DRIVING ON A STATE HWY ABOUT THREE MILES FROM HOME GOING 50 MPH. I WAS THE SOLE OCCUPANT IN THE VEHICLE WHEN I BEGAN TO SMELL SMOKE.  I WAS ABLE TO PULL OFF THE HWY. AND TURN THE VEHICLE OFF.  I OPENED MY DOOR AND OPENED THE HOOD FROM THE INSIDE.  WHEN I DID, FLAMES AND SMOKE BEGAN TO SHOOT OUT FROM THE HOOD AND I HEARD A LOUD POP.  I EXITED THE VEHICLE AND WITHIN SECONDS, THE WHOLE CAR WAS CONSUMED WITH FIRE.  I CALLED 911 AND REPORTED A VEHICLE ON FIRE. THE FIRE DEPARTMENT AND EMS BOTH RESPONDED WITHIN MINUTES.  THE FIRE DEPARTMENT WAS ABLE TO PUT OUT THE FIRE BUT NOT BEFORE IT WAS A COMPLETE LOSS.  AFTER THE FIRE WAS EXTINGUISHED, I NOTED ALL THE DOORS AND THE HATCH HAD LOCKED AT SOME POINT DURING THE FIRE.  I CONTACTED CUMBERLAND KIA WHERE I PURCHASED THE VEHICLE TO NOTIFY THEM OF WHAT HAPPENED AND THEY TOOK POSSESSION OF THE VEHICLE THAT AFTERNOON.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11150708,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/03/2018","dateComplaintFiled":"11/10/2018","vin":"5XYPH4A54JG","components":"AIR BAGS","summary":"DRIVING ON HIGHWAY, HIT DEER. FRONT AIRBAGS DEPLOYED. CAR SWERVED ONTO MEDIAN AND FRONT PASSENGER SIDE CRASHED INTO GUARDRAIL. SIDE AIRBAG DID NOT DEPLOY. UNCLEAR WHY SIDE AIRBAG DID NOT DEPLOY. FRONT PASSENGER HIT HEAD ON PASSENGER DOOR WINDOW AND SHATTERED WINDOW, SUSTAINED CONCUSSION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11140494,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2018","dateComplaintFiled":"10/15/2018","vin":"5XYPG4A36JG","components":"UNKNOWN OR OTHER","summary":"GOT 2018 KIA SORRENTO 9 THOUSAND MILES IT STALL 6 TIMES LAST WEEK TOOK IT TO KIA THAY SAY NOTHING WRONG WITH IT THIS SATURDAY IT STALL 2 MORE TIMES THOUGHT I WAS GOING TO DIE BIG RIG HAD TO BRAKE FAST NOW IM TAKEING IT IN TUES SO NOW THAY CAN HAVE IT FOR A LONGTIME SO THAY CAN GIVE IT BACK BECAUSE THE CODE WILL NOT DO NOTHING IF IT DONT STALL ON THEM SO WHAT SHOULD I DO I OWE THE BACK I PAY ON MY CAR EVERY MONTH I DONT WANT ANYONE GETTING HURT OR SUE BECAUSE I CANT DRIVE IT AND BEING SCARD OF IT","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11139173,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2018","dateComplaintFiled":"10/09/2018","vin":"5XYPDGDA50J","components":"TIRES,WHEELS","summary":"( 2 ) HANKOOK DYNAPRO HP2 SIZE 235/65R17 104H ,BLEW TIRES ON PASSAGE SIDE FRONT & REAR .DRIVING ON I-95 IN PHILADELPHIA,PA SEPT.29TH 2018","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."},{"type":"Tire","productYear":"9999","productMake":"HANKOOK","productModel":"HANKOOK","size":null,"manufacturer":"HANKOOK TIRE MFG. CO."}]},{"odiNumber":11102667,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2018","dateComplaintFiled":"06/19/2018","vin":"","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT RENTED A 2018 KIA SORENTO. UPON ACTIVATING THE HEADLIGHTS, THEY FAILED TO PROPERLY ILLUMINATE AND CAUSED A LACK OF VISIBILITY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11092757,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2018","dateComplaintFiled":"05/09/2018","vin":"5XYPG4A33JG","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"I WAS BACKING UP WHEN MY CAR JUST ACCELERATED LIKE CRAZY AND RAN OVER A HUGE BRICK MAILBOX. IT WAS LIKE MY CAR WAS POSSESS, IT BECAME A CRAZY 4 WHEEL DRIVE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11079133,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2018","dateComplaintFiled":"03/14/2018","vin":"5XYPKDA55JG","components":"VISIBILITY/WIPER","summary":"I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE ISSUE OF KIA SORENTO'S SUNROOFS EXPLODING.   WE WERE DRIVING OUR COMPANY LEASED 2018 KIA SORENTO HEADING WESTBOUND ON I-90 GOING APPROXIMATELY 30 MPH TO DUE RUSH HOUR TRAFFIC DURING SUNNY WEATHER, WITH OPTIMAL ROAD CONDITIONS, AND WE WERE APPROXIMATELY 16 FEET FROM THE CAR IN FRONT OF US WHEN ALL OF A SUDDEN WE HEARD A BOMB BLAST SOUND COMING FROM ABOVE US. WE CAREFULLY FELT THE SUNROOF SHIELD AND DETERMINED THE SUNROOF EXPLODED INTO MANY PIECES. NOTHING FROM THE OUTSIDE OR INSIDE FELL ON THE SUNROOF TO CAUSE IT TO SHATTER.  WE HAVE NOT USED THE SUNROOF SINCE NOVEMBER OF 2017.  WE IMMEDIATELY CALLED THE KIA DEALERSHIP TO NOTIFY THEM OF THE PROBLEM AND THEY ASKED US TO BRING THE VEHICLE IN RIGHT AWAY. IF WE HAD THE SUNROOF SHIELD OPEN, WE WOULD HAVE SUFFERED NUMEROUS INJURIES. WE CONTINUED TO INVESTIGATE ONLINE AND FOUND A NUMEROUS CASES OF KIA SORENTO'S SUNROOFS EXPLODING. CURRENTLY, THERE IS A CLASS ACTION LAWSUIT AGAINST KIA FOR A DEFECT IN THE SUNROOFS THAT CAUSES THE SUNROOFS TO SHATTER WITHOUT WARNING. THIS ISSUE IS HIGHLY DANGEROUS TO KIA DRIVERS, PASSENGERS AND OTHER DRIVERS. PLEASE FORMALLY INVESTIGATE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11072858,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2018","dateComplaintFiled":"02/14/2018","vin":"5XYPKDA58JG","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2018 KIA SORENTO. WHILE THE VEHICLE WAS STATIONARY, THE SMART CRUISE SYSTEM MALFUNCTIONED. THE CONTACT STATED THAT THE SMART CRUISE SYSTEM DID NOT DETECT THAT A VEHICLE WAS IN FRONT OF IT AND ACCELERATED FORWARD INDEPENDENTLY. STEVENS CREEK KIA IN SAN JOSE, CALIFORNIA WAS MADE AWARE OF THE FAILURE, BUT THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 650.","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]},{"odiNumber":11055415,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2017","dateComplaintFiled":"12/18/2017","vin":"5XYPK4A53JG","components":"UNKNOWN OR OTHER","summary":"2018 KIA SORENTO SXL  THE AEB  ( AUTONOMOUS EMERGENCY BRAKING ) DOES NOT WORK AS ADVERTISED OR EXPECTED..THIS FEATURE IS ADVERTISED AS AEB AND ALSO ON THE ELECTRONIC DASH AS AEB BUT ACCORDING TO THE VERY DEFINITION OF AUTONOMOUS MEANING WITHOUT HUMAN INTERVENTION TO STOP THE VEHICLE TO AVOID A CRASH DOES NOT WORK AND CAN NOT BE RELIED ON TO AVOID ANY TYPE OF CRASH AT ANY SPEED AND I HOPE THE SAFETY BOARD WILL MAKE KIA TAKE ACTION TO CORRECT THIS PROBLEM POST HAST.   THIS VEHICLE HAS BEEN TO THE DEALER SHOP AND THEY ASSURE ME ALL IS WORKING AND IT  WILL STOP THE AUTO FROM HAVING A CRASH OR AT THE LEAST MINIMIZE THE SEVERITY OF THE CRASH AND ALSO GIVE YOU A WARNING 1 TO 2 SECONDS BEFORE THE CRASH WHICH IS TOTALLY ABSURD AND ALSO FALSE ADVERTISING.PLEASE LOOK ON THE INTERNET AND YOU WILL FIND NUMEROUS COMPLAINTS OF THIS PROBLEM WITH NO RESOLVE . KIA NEEDS TO MAKE THIS WORK AS ADVERTISED OR QUIT PUTTING THIS ON VEHICLES AND THEN FALSELY ADVERTISING IT HAS AEB WILL YOU PLEASE TEST THIS AND HELP.....","products":[{"type":"Vehicle","productYear":"2018","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}