{"count":44,"message":"Results returned successfully","results":[{"odiNumber":11746839,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2026","dateComplaintFiled":"06/26/2026","vin":"KNDEUCA27P7","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"To the National Highway Traffic Safety Administration (NHTSA), I am writing to formally submit a safety complaint regarding my 2023 Kia Seltos, which exhibits a recurring, dangerous defect involving the engine stalling without warning. This defect results in a total loss of power while the vehicle is in operation or attempting to accelerate, posing a critical safety risk.  The failure manifests in two primary scenarios:  * **Remote Start Failure:** The vehicle frequently stalls immediately after utilizing the remote start feature when shifting into drive.  * **Auto Start/Stop Instability:** The Auto Start/Stop system contributes to the engine shutting down unexpectedly when lifting off the brake or attempting to accelerate from a stop. When this occurs, the dashboard illuminates multiple warning lights (e.g., battery, oil, \"key not in vehicle\"), and the vehicle loses all forward propulsion. On inclines, this defect causes the vehicle to roll backward, forcing the driver to rely solely on emergency braking to prevent a collision. ### Evidence of Widespread Concern My research indicates this is not an isolated incident; numerous Kia owners report identical, dangerous symptoms:  * Drivers across various models report the engine shutting down and the vehicle rolling backward on hills, requiring a full power cycle to resume operation.  * Some owners report losing all ability to accelerate at traffic lights, accompanied by critical dashboard warnings.  * Others report the vehicle shutting off on its own while driving or refusing to start despite the dashboard indicating it is running. I have attached evidence documenting these experiences: **image.png**, **image_2.png**, **image_3.png**, **image_4.png**, and **image_5.png**. Given the frequency of these reports, I urge the NHTSA to launch a formal investigation into this apparent software or engineering failure. Sincerely,  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11745820,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2026","dateComplaintFiled":"06/22/2026","vin":"Kndercaa4p7","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"Paint bubbling and chipping off. Dull blotches","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11727703,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2026","dateComplaintFiled":"03/28/2026","vin":"KNDEU2AA6P7","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"The gages fall all the way down, I\u2019m not able to accelerate, engine light, traction light, tire pressure light, crash detection light, and other lights come on and prevents me from being able to drive. This happened on the interstate and almost caused an accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11724333,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2026","dateComplaintFiled":"03/14/2026","vin":"KNDERCAA1P7","components":"ENGINE","summary":"Car burns/ consumes oil constantly having to top off 2-3 quarts every 1,000 miles maybe even less I do my oil change every 3,000 miles Kia auto contract state I need to do oil change every 5,000","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11724334,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2026","dateComplaintFiled":"03/14/2026","vin":"KNDERCAA1P7","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Driving 65mph on [XXX]  and all the lights came on flashing and alerting me causing the emergency braking to occur while driving causing me to swerve on the road and lucky I didn\u2019t crash but i had my [XXX]  old in the car and it scared the hell out of me, on top of all that my horn gave out and hasn\u2019t worked since that incident and now all the lights are off and I don\u2019t even get the beeping for coming to close to another car anymore it\u2019s like I lost all safety features plan to sell the car because I\u2019m not dealing with this and Kia\u2019s dealer services are horrible followed along by thee corporate being terrible too  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11721825,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2026","dateComplaintFiled":"03/03/2026","vin":"KNDETCA20P7","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2023 Kia Seltos.  The contact stated that while driving at 10 MPH, there was an abnormal fuel odor coming from the vehicle. The vehicle was stopped, and the contact became aware of smoke coming from the engine compartment. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed, and it was determined that the catalytic converter, turbo, and engine needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 62,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11720924,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"02/27/2026","vin":"KNDETCA20P7","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Kia Seltos. The contact stated that while driving on several occasions at various speeds, the tachometer went to zero and remained at zero while the vehicle was still accelerating. The contact stated that the transmission unexpectedly downshifted into a lower gear. There was an unknown message displayed. The contact stated that the screen was black while operating, and the passenger\u2019s side air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 39,313.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11719832,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"02/23/2026","vin":"KNDEUCAA6P7","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"In April 2025 my vehicle had a recall (1: SC336 or 25V099), I brought it into a Kia dealership, they said it failed the test, and needed a new engine (i was without a vehicle for weeks, dealership said they did not have any loaners until after 14 days). They then call back weeks later saying the test was faulty, and i could have my car back. They said to keep an eye on it if there are any issues regarding the recall to come back. One morning i started my car, and was driving luckily in a 30mph, my car started to shake, would not speed up/move much, the check engine light came on, almost coming to a complete stop in the middle of a busy road. I was able to move it to the side, turn it off for a bit, once turned back on it was fine. My father who has a background in automotive mechanics checked the oil and noticed there was barely in it- (although just having it been changed) which looks like the oil consumption is fast and going somewhere. I immediately took it to a Kia dealership and they said I would have to go through a whole oil consumption test but it would not be a guarantee fix for engine replacement due to me not going to a dealership, or oil change business. Although my father who changes it, has all the receipts of oil purchase and capability of changing it himself. My oil is changed always in the proper timeline/miles. Which i have a alert on my car to notify me of this. I have noticed the kia does not give an alert when there is \"low\" oil. I have to drive around with extra oil, and check it almost daily just incase. I am worried that it will stop again but on a busy highway and result in a accident. I am concerned that the recall test was faulty and is resulting in major car issues, for something that is not even that old. As of yesterday i turned my car on and it was shaking and the engine light came on. I have not turned it on since, i will be returning to the dealership today.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11720048,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2025","dateComplaintFiled":"02/23/2026","vin":"KNDEUCAA8P7","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Incident Date: October 26, 2025  Summary: On October 26, 2025, while merging onto a highway at high speed, the vehicle experienced a sudden and total electronic safety system failure. Without driver input, the Forward Collision-Avoidance Assist (FCA) system engaged the brakes (phantom braking), causing a dangerous, unprompted deceleration in active traffic. Simultaneously, the Electric Power Steering (EPS) assist failed, making the steering wheel extremely heavy and difficult to maneuver while trying to merge. Dashboard Alerts: The instrument cluster displayed a \"Check Forward Collision-Avoidance Assist system\" message, and the following warning lights illuminated: Master Warning, ABS, Traction Control (ESC), and Forward Safety. Attempted Remediation: I pulled the vehicle over and let it cool down for over an hour, but the warning lights and system failures persisted upon restarting. Per manufacturer-recommended troubleshooting found online, I thoroughly cleaned all exterior sensors and was forced to manually disable the collision-avoidance and alert systems via the vehicle's computer settings just to be able to drive the car home safely. Current Safety Concern: Since this event, the vehicle has exhibited increased skidding and inconsistent traction during normal driving conditions. This instability occurs on any road at any time, specifically when performing routine turning maneuvers, and is not limited to winter conditions. This suggests a deeper mechanical or software failure within the ABS/ESC/AWD control modules that cannot be resolved by the driver. This VIN currently shows no active recalls, but the symptoms match the known defects in the SC275 and SC336 campaigns exactly.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11697067,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"11/02/2025","vin":"KNDETCA26P7","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Vehicle acts like it\u2019s going to die. No maintenance lights well maintained. Rattle noise and acts like it\u2019s misfiring. Went to turn at traffic light and almost got into a wreck due to no horse power. This has been happening since less than 40,000 miles but car dealership keeps saying \u201cnothing is wrong\u201d because there isn\u2019t a warning light on! It\u2019s getting worse!","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11694349,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2025","dateComplaintFiled":"10/19/2025","vin":"KNDERCAA1P7","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"One night I started my car and my screen on my Kia seltos had a bunch of gibberish on the screen and then I went to power off the radio and tried to power back on and screen wouldn\u2019t turn on and one usb won\u2019t work. Tried to hard reset and check fuses  and still no luck.   I keep reading a bunch of people saying how they had same issues as I did on my radio . My friend is sales guy at  car dealer and he told me not  first time a radio on a Kia took a poop.  So how comes there is no recall yet on this part of the car. It\u2019s crappy because warranty on radio is only up to 36,000 .  And my car I have only had for 3 years almost and I have 50,000 miles on it now . After disconnecting the battery and plugging back in like the dealer told me to do and now I have a loading symbol behind my  wheel on the dash","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11689656,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"09/25/2025","vin":"KNDEUCAA9P7","components":"ENGINE","summary":"We first noticed that the car was sputtering and jerking when accelerating at highway speeds.  It wasn't consistent at first but continued to get worse over time and at more regular occurrences.  White/grey smoke was spotted from the tailpipe whenever the vehicle was accelerating, either from a stop or when \"resuming\" on the cruise control.  We brought the vehicle in to the dealership as the \"service engine\" light came on and explained what was happening with the car.  They told us that there was an \"intake valve\" that was plugged and need to be replaced and that the on-board computer needed to be updated.  We also had some routine maintenance done as well and they sent us on our way. Quickly after getting the car home we noticed that the original problem persisted and actually got worse. We checked the recalls on our car and noticed that there are other recalls on other VINs for the same Make, Model, Year and engine type as our car and the symptoms of those recalls were exactly the same as our symptoms in our car. We returned the vehicle to the dealership and again the \"service engine\" light had come on. This time they got the code that says something to the effect of \"cylinder scoring\" and that we needed to have the engine replaced. The recall for the 2.0L Nu engine for 2023 Kia Seltos' that doesn't currently include the VIN for our vehicle is SC336. We had to replace the engine out of our own pocket and would like to see this VIN included in the recall that affects other vehicles of this similar Make, Model, year and engine type.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11683412,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2025","dateComplaintFiled":"08/27/2025","vin":"KNDEU2AA7P7","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2023 Kia Seltos. The contact stated that while driving at an undisclosed speed, there was gray smoke coming from the exhaust pipe. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the vehicle stalled on the drive back to the residence. The contact stated that on a separate occasion, while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the RPM fluctuated, and the engine revved with gray smoke coming from the exhaust pipe. The check engine warning light was illuminated. The contact was able to coast to the side of the road and waited ten minutes before restarting the vehicle; however, the failure reoccurred a short distance afterwards, with the vehicle vibrating abnormally, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was pulled into a parking lot and stalled. The vehicle was restarted and driven to the workplace where the vehicle stalled after being parked. After work, the contact drove the vehicle to the residence. The contact stated that while driving 30 MPH, the vehicle jerked and vibrated, and gray smoke was coming from the exhaust pipe, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The RPM fluctuated, and the engine revved. The contact was able to arrive at the residence, and the vehicle stalled. The vehicle was taken to the dealer, where it was diagnosed that the oil level was low and that there was a misfire in the engine. The vehicle remained at the dealer unrepaired. The contact was informed that an unknown part was clogged. The dealer changed the oil. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11682858,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"08/25/2025","vin":"KNDEPCAA9P7","components":"ENGINE","summary":"The contact owns a 2023 Kia Seltos. The contact stated that while driving at an undisclosed speed, there was while smoke coming from the exhaust, after which the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine due to possible poor maintenance, which the contact disputed. The manufacturer was not notified of the failure. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11681485,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"08/19/2025","vin":"KNDEU2AA1P7","components":"UNKNOWN OR OTHER,ENGINE","summary":"3 times in the last 24 hours my vehicle has completely stopped while in motion. Once on the highway and twice in residential areas. There was no precursor problem to let me know this would happen, no strange noises and no check engine light. It just fails and the engine stops while I\u2019m driving. It\u2019s extremely dangerous and quite frankly very scary.  When I called kia today to tell them what happened all they said to me was that since the check engine light wasn\u2019t on, that it was safe to drive and they couldn\u2019t get my car in for several weeks. Then the other kia dealership in the area said they would get me in next week but again that my car was safe to drive.  It is most certainly NOT safe to drive!! This is happening while I\u2019m driving and in motion. Twice at about 10 mph and once going 60 (thank god nobody was behind me)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11679495,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2024","dateComplaintFiled":"08/09/2025","vin":"KNDEU2AA3P7","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Car has stalled 3 times after driving short or long distances in hot weather (near Great Lakes, not even southern heat). Twice in 2024 and once in 2025. It is 2023 Kia Seltos with only 10,000 miles. Dealer inspected it 2024 (possibly not knowing of other recalls) and said nothing wrong. It\u2019s the turbo engine, while I see the regular engine versions have a recall. Could be the rings, crankshaft sensor, ISG, electric oil pump controller, etc.  It stalls while at a red light or stop, and is dangerous if on a hill as it does not accelerate and starts to roll backwards when take foot off brake and step onto gas pedal. It has also stalled in traffic on a bridge and then needed to be restarted.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11661689,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2025","dateComplaintFiled":"05/18/2025","vin":"KNDEPCAA4P7","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message \"check forward collision avoidance assist system.\" as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202  C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an answer and repair.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11651108,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"03/27/2025","vin":"KNDEUCA2XP7","components":"ENGINE","summary":"Bought my 2023 Kia seltos new, Been driving it and maintaining the maintaince myself. Vehical has 58,000 Miles still under the warranty. Did my normal oil change only to have it start blowing smoke out of the exhaust. Took it into the dealer for service only to be told that the Rings are failing. that i need a new engine. Now there is a recall out for the 2020-2023 Kia Souls and Seltos with the 2.0 engines for miss manufactured rings. Mine has the 1.6L turbo in it. Seems very odd to me that they are claiming exactly what they have the recall for on the 2.0 engines.  They are denying warranty.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11646115,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2024","dateComplaintFiled":"03/03/2025","vin":"KNDERCAA5P7","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I purchased my vehicle in mid June 2024 used from the dealership.  I purchased extended warranty although my vehicle still had original warranty.  On [XXX], my parents 50th anniversary party. I packed my car and left my house.  Vehicle drove fine, but my husband called me worried stated that after I left our driveway that there was an oil puddle on the drive that concerned him.  He took my vehicle down the road to a service place. They don\u2019t want to touch my vehicle saying it was low on oil and needed towed.  We were in Missouri and had to have it towed back to the dealership in Illinois.  $400 or more tow bill.  Anyway, no one could tell us why the oil leaked and said I must have hit a rock just right that cracked my oil filter.   They replaced and said it was just that. This did not satisfy me nor when I spoke to multiple people who knew cars. Said that something was fishy.  I had not even gotten to a first oil change.    2nd incident happened four months later.   I was driving to work early morning, dark and raining.  I pulled up behind a car leaving plenty of space between vehicles.  I had my foot on the break when all of a sudden I noticed my car rolling forward despite my foot being down.  I pressed harder and I almost rolled into the car in front of me.  Finally my brakes caught and I was freaked out.   I was fully stopped.  I took my car immediately to the dealership the next day, missing half a day at work and had the car inspected.  They told me everything looked great on my car and the brakes were fine. They could not replicate the issue.  I know what happened.  But I was told it was probably a mirage like experience where I felt the car rolling.  I have never had another incident, but I just feel like that is too incidents too many for such a new car.  I am not satisfied with the explanations to these experiences.  An oil filter does not just crack and drain oil out randomly six weeks after buying my car.   Please help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11635335,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"01/10/2025","vin":"KNDEU2AA9P7","components":"ENGINE","summary":"Dear,  I own a 2024 Kia Seltos and have experienced a recurring issue. While driving, I stopped at a red light, and the vehicle's automatic stop system activated as usual. However, when the light changed and I pressed the accelerator, the vehicle completely shut down. To restart it, I had to turn the key to the \"Off\" position, shift to \"Parking,\" and then turn it back on.  This issue has occurred four times now, and I\u2019m concerned it may compromise driving safety. I would appreciate your guidance in resolving this matter.  Looking forward to your response.  Best regards, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11624388,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2024","dateComplaintFiled":"11/09/2024","vin":"KNDETCA26P7","components":"UNKNOWN OR OTHER","summary":"The vehicle acts like it is trying to change gears when I am driving. This is the third time I have noticed this on the last few weeks.     Maybe power train ?","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11623269,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2023","dateComplaintFiled":"11/02/2024","vin":"KNDEU2AA7P7","components":"UNKNOWN OR OTHER","summary":"The recall issue has not been resolved in a timely manner since first appointment was made on October 9, 2023 at Riverchase Kia Dealership located in Pelham, Alabama after being promised to communicate via phone when part came in. Customer of vehicle contacted dealership on 10/14/24 and was informed a the part was in under recall and was instructed to schedule an appointment. Customer scheduled an appointment for 10/17/24. On 10/17/24 when customer arrived for appointment at dealership, customer was informed the part was not for a Kia Seltos and the part would have to be ordered. Riverchase Kia dealership ordered part on 10/17/24 and informed customer the part would arrive between 10/19-10/22/24. Customer contacted dealership on 10/23/24 via text message and a representative of dealership messaged back \"... It is still showing on order.\" Customer has been waiting over a year's time to get recall part fixed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11618287,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"10/06/2024","vin":"KNDEU2AA6P7","components":"AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Went to stop at a red light and I had no breaks pushed break pedal all to the floor and nothing hit another car no air bags seat belt never tightened no collision warning nothing I was was at fault and charge wreck less driving and ticked. And Kia wants to charge me 200 for a diagnostic fee to figure out what happened I just had the oil changed 2 months ago","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11617329,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2023","dateComplaintFiled":"09/30/2024","vin":"KNDEU2AA5P7","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Unknown. Was told there was a recall when i took it in for my first oil change over a year ago, was told that they would call me when the part came in, then never heard from anyone. Just took it back in couple months ago and mentioned it again and nothing was ever said. They did confirm that it had a recall but werent too concern about it","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11615716,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2024","dateComplaintFiled":"09/21/2024","vin":"KNDERCAA3P7","components":"WHEELS","summary":"I was driving the car & instantly started losing air on my left front tire. No explanation. The tires on have 16000 miles on them.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11608749,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2024","dateComplaintFiled":"08/15/2024","vin":"KNDEU2AA4P7","components":"POWER TRAIN","summary":"When I change gears the gears get stuck from drive to park. I have to give it a push to put vehicle on park.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11595226,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2023","dateComplaintFiled":"06/19/2024","vin":"KNDERCAA1P7","components":"VISIBILITY/WIPER","summary":"\"GLARE IN THE FRONT WINDSHIELD\" AFTER I PURCHASED MY 2023 KIA SELTOS EX AWD I NOTICED A HAZARDOUS GLARE IN THE FRONT WINDSHIELD IT'S COMING FROM THE DASHBOARD PORTIONS OF THE DASHBOARD REFLECTS INTO THE WINDSHIELD MAKING IT VERY DIFFICULT TO SEE WHILE DRIVING IN DIRECT SUNLIGHT THIS IS A SAFETY ISSUE THE LARGE GLARE MAKES IT DIFFICULT TO SEE OUT OF THE WINDSHIELD.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11593331,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"06/09/2024","vin":"KNDEPCAA4P7","components":"VISIBILITY/WIPER","summary":"After purchasing my 2023 KIA SELTOS, I noticed a very distracting glare in the front windshield.  A large portion of the dashboard reflects into the windshield which is especially risky when driving while facing in the direction of the sunlight. I contacted the dealership almost immediately and explained that there is a terrible glare in the windshield. I asked if it's because the little black dots around the rear view mirror are predominantly on one side and he said, \"No, that's how they all are\".  I've never driven a vehicle before with such a bad reflection that I felt it is not safe. This reflection was not noted during the test drive because it was overcast that day.  The dealer never mentioned any distracting reflection.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11580580,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2024","dateComplaintFiled":"04/02/2024","vin":"KNDEU2AA3P7","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"The check engine light came on .. for a day then went off. Took it they said they couldn\u2019t find anything.. 2 days later a symbol triangle with exclamation point. Not sure what it means but the orange warning lights wouldn\u2019t come on if nothing is wrong 24 thousand miles on it . All factory warranty service has been done","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11567792,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"01/20/2024","dateComplaintFiled":"01/25/2024","vin":"KNDERCAA6P7","components":"SEAT BELTS","summary":"I was in a car crash [XXX].  My 8 year old child was buckled in the backseat on the driver's side.   Her seat belt failed and let her be thrown across the car into the passenger side floorboard face down.  She was unconscious and lifeless, I had to pull her from the vehicle.  She was life flighted to Memorial Hermann Children's in Houston, TX.   She has a concussion,  fractured pelvis, had a bleeding/bruised spleen, knocked her lower teeth all loose, plus bleeding and bruised gums, sore neck from whiplash and just general body pains.  The police officer came to the hospital and told me they tested all the seat belts and the two back seat belts in the Kia Seltos FAILED to engage.   The pediatrician physicians said this could have killed her and I need to report this to prevent more tragedies from happening.  There needs to be an immediate recall done to protect the backseat passengers in these cars.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11554519,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2023","dateComplaintFiled":"11/10/2023","vin":"KNDEPCAAXP7","components":"UNKNOWN OR OTHER,ELECTRICAL SYSTEM,ENGINE","summary":"Issues with idle stop and go. On 11/8/23 was at a light and stop and go was on. Light turned green took my foot off of the break and nothing happened then engine staled. Check engine light came on and then all other panel lights. Took two tries to get engine started again. I was in a busy intersection at rush hour. This is a huge safety issue. It has clitched at other times where took foot off break and engine took a moment to restart, but this is first stall. I now have a note in car to turn off every time I drive. I live in a high density area with lots of stop and go traffic and lights and cannot afford to get stuck or worse in an accident because of this. Kia needs to address this issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11536432,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2023","dateComplaintFiled":"08/04/2023","vin":"KNDERCAA1P7","components":"UNKNOWN OR OTHER,ENGINE","summary":"When the stop/ go is on .. it some times stalls and will not move when pressing petal.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11524008,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2023","dateComplaintFiled":"05/26/2023","vin":"KNDEU2AA7P7","components":"UNKNOWN OR OTHER","summary":"The horn in my 2023 Kia Seltos started glitching and then went out completely. After a google search this appears to be a very big problem with the Seltos, and here in Florida it is against the law to drive without one. They need to recall these in for a fix. I have had a few near misses with other vehicles because I couldn't alert them with my horn. Kia of Clermont is refusing to provide a loaner car while they diagnose and resolve the issue, and I cannot afford to be without transportation while they do so. Please look into this because it is very dangerous not having a horn while driving. This IS a safety issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11521755,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2023","dateComplaintFiled":"05/12/2023","vin":"KNDERCAA4P7","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Kia Seltos. The contact stated that while parallel parking her vehicle, the vehicle independently accelerated backward while in the reverse(R) position and crashed into a barrier.  The contact did not sustain any injuries as a result of the failure. A police report was filed at the scene. Due to the failure, the vehicle was towed to a dealer where it remained in the dealer's possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11521528,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"05/11/2023","vin":"KNDETCA24P7","components":"ELECTRICAL SYSTEM","summary":"The analog speedometer stopped working on 5/10/2023.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11512259,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2023","dateComplaintFiled":"03/16/2023","vin":"KNDERCAAXP7","components":"UNKNOWN OR OTHER","summary":"When driving the 2023 Kia Seltos on several occasions, it lunges / jerks / lurching forward frequently. At times, when I\u2019m at a stop the car seems as if it\u2019s going to stop by jerking, or lunging or not getting enough gas. I took it to the Napleton Kia in Calumet City, IL on 2/4/2023 but they say they didn\u2019t find anything. It has occurred: 2/9/2023; 2/16/2023; 2/22/2023; 2/27/2023; 3/3/2023; 3/7/2023; 3/13/2023. The lunges / jerking / not getting enough gas has occurred when the weather seems to be damp and or wet ( rain or snow).","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11507650,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"02/16/2023","vin":"KNDERCAAXP7","components":"ENGINE","summary":"The contact owns a 2023 Kia Seltos. The contact stated that while at a complete stop with her foot on the brake pedal, the vehicle independently lunged forward without warning. The contact also stated that while the vehicle was parked, the engine revved uncontrollably without warning. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 300.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11507114,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2023","dateComplaintFiled":"02/13/2023","vin":"KNDEUCAA9P7","components":"VISIBILITY","summary":"Driver side rear door glass exploded spontaneously at 65mph for no reason, sending glass all over the interior. Was on a two lane highway in a remote area with no other traffic. Outside temperature was about 15 degrees. With no other underlying cause apparent. Stopped at the dealer immediately afterwards to have a warranty claim submitted. Kia denied the claim.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11504398,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"01/30/2023","vin":"KNDEU2AA0P7","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"My car sensors go off when they aren\u2019t supposed to. My front collision sensor goes off when cars are 2 cars in front of me. My side sensors will go off when I\u2019m im the only one on a street. My console has electrical issues\u2026 internal issues. This car qualifies for Lemon Law. That\u2019s how many times I sent it in and they were unable to repair it. Please investigate Kia 2023 seltos. Thanks","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11503547,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2023","dateComplaintFiled":"01/25/2023","vin":"KNDETCA20P7","components":"VISIBILITY/WIPER,VISIBILITY","summary":"Was driving very early in the morning, there were no other vehicles close to me when my windshield suddenly spontaneously cracked up in the upper driver's side corner. The crack started at the upper edge of the windshield and it is expanding. An internet search indicates this is a problem experienced my many other KIA owners.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11499723,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2022","dateComplaintFiled":"01/02/2023","vin":"KNDEUCAA4P7","components":"UNKNOWN OR OTHER,VISIBILITY","summary":"On Saturday, December 24th of 2022, the right driver passenger window randomly shattered, the car windows were perfectly fine on Friday, December 23rd . The had been sitting parked in the parking lot in front our house, off and unharmed; which was confirmed by our cameras. The right driver passenger window is composed of tempered glass, and currently the shattered glass is being held together by the tint that was on the window.Yes, the car is available for inspection upon request.    As of now my Kia Seltos 2023, is inoperable due to the window being shattered. My safety is impacted because, I do not feel comfortable driving a vehicle were the Widows can shatter randomly. I do not feel comfortable driving the car until all of the windows are inspected for defects. This is unfortunate given that this is what I use for my primary transportation to work and school.   I can confirm that this phenomenon has occurred multiple times by various Kia consumer car owners. In addition, Kia is aware of this phenomenon. However, to my knowledge, I have not read anything about this phenomenon being reproduced or confirmed by a Kia or an independent Service center.  This component has not been inspected by the manufacturer nor has it been inspected Police. A claim has been filed on the insurance to replace the shatter window, but they have yet to replace the window due to having trouble finding a replacement window.   No there were no symptoms, messages, or other indication prior to the failure of the driver passenger window shattering.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11498111,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"12/19/2022","vin":"KNDEUCAA4P7","components":"STRUCTURE","summary":"Areas of the console, mainly the frame around the gps/media display, as well as the interior doors are highly reflective. At certain times of the day, the sun reflects off them and causes extreme visibility problems. I actually had to pull off the road one day because I got a bright light in the eyes that produced an effect similar to a camera flash, and I was unable to see. I really scared me, as I almost ran off the road when it happened. During daytime driving, I'm often driving with one hand trying to shelter my eyes, and the other on the steering wheel, as even when wearing sunglasses, the reflection is blinding. Those surfaces, because of the angle, and the visibility to the driver (and passengers) should be more of a muted, or textured surface to prevent this danger. Although it may sound trivial, to me it is a true safety concern.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11493905,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2022","dateComplaintFiled":"11/17/2022","vin":"KNDEU2AA0P7","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"I have been having issues with my touch screen in my car. I bought my car new and the console has not worked correctly. I\u2019ve had this issue with the console since 7/22\u2026 have been begging KIA America to fix it. Today I was driving backwards and my backup camera was on. Then when I drove forward the backup camera was still on after i put my car in drive.  \u201cFord issued a recall for 47,046 Bronco SUVs from the 2021 and 2022 model years with 8-inch center display screens because their backup cameras might still display a camera image even after the vehicle is no longer backing up. As a result, these vehicles are not in compliance with federal motor vehicle safety standards. \u201c(Google accessed 11/17/22) This car is a safety hazard and it should be recalled","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]},{"odiNumber":11482380,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2022","dateComplaintFiled":"09/01/2022","vin":"kndeu2aa3p7","components":"VISIBILITY,STRUCTURE","summary":"when driving in sun or lighted areas the dash board reflects off the window glass making the driver impaired . the dash board and window glass is not properly installed especially with the visibility of the reflection","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"SELTOS","manufacturer":"Kia America, Inc."}]}]}