{"count":53,"message":"Results returned successfully","results":[{"odiNumber":11759119,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2026","dateComplaintFiled":"08/24/2026","vin":"SALEP7EU8L2","components":"EXTERIOR LIGHTING","summary":"Our 2020 Defender's halo light on the driver's side has become inoperable & poses a safety hazard. After researching this issue, it appears that this has been reported widely online.  This malfunctioning halo light renders overall lighting very dim at night, creating a safety hazard for my vehicle & other drivers on the road. While looking online this is a rampant problem with this model, with the dealers wanting to charge & exorbitant cost of $4K+  I am writing to request that the manufacturer assume full responsibility & costs for repairing this safety related lighting defect at a local dealership. Properly functioning exterior lighting is an essential safety feature of any vehicle. This malfunction affects my visibility. We purchased this vehicle with the reasonable expectation that critical safety equipment would function properly & that the manufacturer would stand behind defects involving safety issues. I believe it is unreasonable for me to be expected to bear the cost of diagnosis, parts or repair as this is an inherent lighting system issue. I am therefore requesting that the manufacturer cover 100% of all costs. This is a safety issue, not a cosmetic concern & I strongly urge the manufacturer to treat it accordingly. The halo light has been out for a few weeks; there were no warnings that the light was out just noticed dim lighting & neighbor while passing on the road mentioned it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11756348,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2026","dateComplaintFiled":"08/11/2026","vin":"SALE9EEU2L2","components":"EXTERIOR LIGHTING","summary":"I own a 2020 Land Rover Defender 110 HSE, and both of the vehicle\u2019s daytime running lights (DRLs) have failed. The first DRL failed at approximately 63,000 miles, and the second DRL failed at approximately 68,000 miles. This appears to be a known and recurring issue with the DRL/signature lighting system on 2020 Land Rover Defenders, yet these failures commonly occur outside of the vehicle\u2019s original warranty period, leaving owners responsible for extremely expensive repairs or replacement of an entire headlight assembly for what appears to be a failure of a small electronic component. This is a safety concern, not simply an aesthetic or convenience issue. When one of the signature DRLs fails, the lighting appearance of the vehicle can make it appear as though a headlight or other required exterior light is not functioning properly. This can make the vehicle less conspicuous to other drivers and can also result in confusion or concern from law enforcement. A vehicle with one side of its DRL signature illuminated and the other side completely dark can appear to have a lighting malfunction, potentially resulting in the driver being pulled over or cited. The fact that both DRLs on my vehicle have now failed independently at approximately 63,000 and 68,000 miles is particularly concerning and suggests a recurring component or design defect rather than an isolated failure. Owners should not be expected to replace an entire headlight assembly at significant expense because of a predictable failure of the DRL electronics. I am requesting that NHTSA investigate the frequency and cause of DRL failures on 2020 Land Rover Defenders and determine whether a safety-related defect exists and whether Land Rover should be required to provide a permanent remedy, particularly given that these failures can occur after the original warranty has expired. I am also concerned about the potential impact of this recurring failure on vehicle inspection and registration requirements.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11755796,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2026","dateComplaintFiled":"08/09/2026","vin":"SALEXEEU1L2","components":"STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Driving and the steering assistance warning goes off cuts off my cruise control and my lane keep assistance causing my car deceleration on highway promptly while going 70 mph.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11755302,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"08/06/2026","vin":"SALEXEEU6L2","components":"ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,SERVICE BRAKES","summary":"The contact owns a 2020 Land Rover Defender. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle was driving roughly. The contact stated that the vehicle hesitated while accelerating and the vehicle felt as if the brake pedal was being depressed. The vehicle was taken to the local mechanic, and the contact was informed that the coolant hose attached to the radiator and the coolant pipes needed to be replaced. The vehicle was repaired; however, the failure reoccurred approximately one month later. The front driver\u2019s side headlight had failed and was replaced by the local dealer. The contact stated that one month later, the front passenger\u2019s side headlight failed. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 40,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11752326,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2026","dateComplaintFiled":"07/23/2026","vin":"SALEP7EU0L2","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"My 2020 Land Rover Defender 48V Mild Hybrid Electric Vehicle (MHEV) experienced a check engine light and hybrid electrical failure. Diagnostics by an authorized Jaguar Land Rover dealer confirmed code P0A1F-96 (Battery Energy Control Module / BECM internal component failure).    This failure relates directly to an active, global safety recall issued by JLR (NHTSA Campaign 26V248 / JLR Recall D126) regarding DC-DC converter failures in MHEV vehicles. According to JLR recall documentation, a microchip failure in the DC-DC converter causes a total loss of 12V system charging, leading to electrical warnings and a sudden loss of motive power/propulsion while driving.    CHRONIC CHARGING SYSTEM FAILURE: This vehicle has suffered from unresolved, long-term 12V charging system degradation caused by this MHEV subsystem defect. This chronic lack of proper charging has directly destroyed three (3) primary 12V main batteries and the emergency telematics (SOS) backup battery over a 4-year period. Replacing these auxiliary batteries failed to fix the underlying issue because the MHEV system/DC-DC converter continuously fails to maintain adequate charging across vehicle systems. This continuous voltage collapse eventually triggered the permanent BECM hardware lockout code (P0A1F-96).    SAFETY HAZARD: A sudden loss of 12V system charging and subsequent loss of propulsion on public roads or at highway speeds presents a severe crash hazard to occupants and other motorists.    STATUS & DEALER REFUSAL: An authorized JLR dealer confirmed code P0A1F-96 and documented \"Pending Recall Campaign D126ADM2\" on the official service invoice. Despite this being an acknowledged, safety-related defect in the MHEV system leading to loss of drive power, JLR North America and the dealer refuse to repair or grant goodwill coverage under the active safety recall framework, quoting over $3,400 out-of-pocket. The vehicle is available for inspection.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11746030,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2026","dateComplaintFiled":"06/23/2026","vin":"SALE9EEU6L2","components":"EXTERIOR LIGHTING","summary":"Daytime running lights on my car gave out. This has been an issue with 2020+ Defenders as the LED module burns out overtime due to a lack of sufficient cooling. Land Rover quoted over 5000 dollars for headlight replacements just for a simple LED bulb. This needs to be addressed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11746088,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2025","dateComplaintFiled":"06/23/2026","vin":"SALE9EEU7L2","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"I own a 2020 Land Rover Defender and have experienced a failure of the LED halo ring/daytime running light within the headlight assembly. The LED ring stopped functioning even though the headlight assembly has not been damaged, modified, or involved in any accident. This failure affects the vehicle's visibility and appearance and may create a safety concern because the daytime running light is no longer operating as intended. I contacted the dealership regarding the issue, but I was informed that the repair is not covered under warranty, despite similar LED halo and DRL failures being reported by other Defender owners. I am requesting that this issue be investigated, as it appears to be a defect in the headlight assembly rather than normal wear and tear.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11738605,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2026","dateComplaintFiled":"05/18/2026","vin":"SALEPEEU4L2","components":"EXTERIOR LIGHTING","summary":"The driver-side headlight assembly failed unexpectedly on my 2020 Land Rover Defender 110. This appears to be a known and recurring issue with this vehicle model involving the headlight or related electrical/control system. The failed component and vehicle are available for inspection upon request.   The failure significantly reduced nighttime visibility and made the vehicle less visible to oncoming traffic and other drivers. Operating the vehicle with only one functioning headlight created a hazardous driving condition, especially during nighttime driving, adverse weather, and on poorly lit roads. This increased the risk of an accident for myself, passengers, and other motorists.  The issue was reproduced and/or confirmed by the dealership/service center after inspection. The failure appears consistent with similar complaints reported by other Defender owners regarding headlight malfunction issues.  The vehicle/component has been inspected by the dealership/service center. No inspection has been conducted by police or insurance representatives at this time.  There were no warning lamps or messages prior to the failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11733249,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"04/23/2026","vin":"SALEJ7EX1L2","components":"ELECTRICAL SYSTEM","summary":"While I was driving, the vehicle shut down unexpectedly. I was sliding sideways across the road on ice on the side of a cliff and luckily was able to stop the vehicle before going off the side of the mountain. I had to entirely restart the vehicle to begin driving again.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11721177,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2026","dateComplaintFiled":"02/28/2026","vin":"SALEXEEU4L2","components":"ENGINE","summary":"I am reporting a systemic failure of exhaust manifold retaining bolts on the 2020 Land Rover Defender (L663, P400 engine). While removing the engine skid plate, I discovered a fractured exhaust manifold bolt that had fallen down. The bolt head had separated, leaving the threaded portion in the cylinder head. There are I believe 12 manifold bolts securing the integrated exhaust manifold/turbocharger assembly, & multiple owners have documented similar failures, including cases with multiple broken bolts on one vehicle.  The exhaust manifold is integrated with the turbocharger and is part of the emissions control pathway. This assembly operates at extremely high temps. Based on the pattern of failures, repeated thermal cycling and inadequate fastener material appear to cause bolt fatigue and fracture.  When bolts break, proper clamping force is lost and hot exhaust gases escape directly into the engine compartment rather than remaining sealed within the manifold/turbo assembly.  This presents serious safety concerns:  Fire risk: Escaping exhaust gases from a turbocharged engine can exceed 1,000\u00b0F. These gases are released near wiring, plastic components, insulation, and other materials. Loss of sealing increases the risk of localized overheating and engine compartment fire.  Exhaust gas intrusion: Exhaust leaks at the manifold can allow exhaust gases to enter the passenger compartment.  Emissions defect: As this leak occurs upstream of emissions control components, unmetered exhaust gases escape before entering the emissions system, affecting federally regulated emissions compliance.  This costs thousands to fix and owners are going to ignore it due to cost & unawareness.   Multiple vehicles across varying mileages have experienced this issue, suggesting a systemic design or material defect rather than normal wear. Exhaust manifold fasteners should not fracture under normal operating conditions on a vehicle with 30,000 miles.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11717917,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2026","dateComplaintFiled":"02/13/2026","vin":"SALEXEEU5L2","components":"VISIBILITY/WIPER","summary":"We have had our vehicle for 3 years and had to replace our windshield twice from random cracks starting from the exterior windshield where it meets the body of the care. It has happened on its own, twice, which impact from any object.  The cost of the windshield, as installed is over $2000 each time, and it is repeated occurrence with owners.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11712928,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2026","dateComplaintFiled":"01/23/2026","vin":"SALE9EEU6L2","components":"ELECTRICAL SYSTEM","summary":"The DC to DC converter for the Hybrid 48v Electrical system has failed. This puts the vehicle at risk of a fire.  The part is backordered for a significant amount of time, and there are many others in this situation.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11709603,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2026","dateComplaintFiled":"01/08/2026","vin":"SALE1EEU8L2","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"The DC/DC converter is failing on the vehicles regularly. This results in the vehicle losing power and shutting down while driving. I own this vehicle and while it hasn\u2019t happened yet, I constantly fear that it will. With the common knowledge and frequency of this occurrence, Land Rover should fix as a recall to ensure the safety of all customers. Please push for this. Thank you.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11692533,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"10/10/2025","vin":"SALE97EU9L2","components":"STEERING,ELECTRICAL SYSTEM","summary":"While using the heated steering wheel function on my 2020 Land Rover Defender, the steering wheel began to overheat significantly after being turned on for a short time. The surface temperature became so hot that it burned and discolored the leather, releasing a strong burnt smell. This overheating poses a serious fire hazard and could easily burn the driver\u2019s hands during operation. This issue compromises driver safety because the steering wheel is an essential control part of the vehicle. If the driver\u2019s hand is burned or the leather catches fire, it could result in loss of control of the vehicle. There were no warning messages or lights before or during the incident. The problem has occurred multiple times and can be reproduced when the heated steering wheel function is activated. The vehicle is available for inspection upon request. I believe this is a critical safety defect that should not occur under normal operation and could potentially affect other vehicles of the same model.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11688572,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2025","dateComplaintFiled":"09/20/2025","vin":"SALE1EEU3L2","components":"EXTERIOR LIGHTING","summary":"The Daytime Running Lights (DRL) stopped working.  The biggest hazard of DRL failure in a 2020 Defender is reduced daytime visibility to other drivers, which increases accident risk, especially in marginal light conditions.  Also, in the Defender, DRLs are LED-based and integrated into the front lighting assembly. A failure could point to wiring, control module, or fuse issues. If ignored, these could eventually affect other lighting systems.  The issue has been reported to JLR and I will be taking the car to the dealer for formal diagnostics and report.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11674154,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"07/16/2025","vin":"SALEXEEU4L2","components":"EXTERIOR LIGHTING","summary":"Mileage at time of failure: ~27,500 miles  The signature LED headlamp assembly on my 2020 Land Rover Defender 110 X has experienced a failure of the integrated Daytime Running Light (DRL) module. The DRL has gone completely dark and is no longer functioning. This failure occurred shortly after the expiration of the factory warranty and affects a key visibility and safety feature of the vehicle.  The only available repair, according to the dealership, is full replacement of the headlamp assembly at a cost of over $3,000. The DRL cannot be serviced independently. This is an unreasonable cost for a low-mileage vehicle and a safety-critical component.  This appears to be a widespread issue affecting 2020\u20132022 Defender models, with numerous reports online from other owners citing identical DRL failures. This suggests a systemic design or quality defect in the headlamp assembly.  A DRL failure undermines the vehicle\u2019s visibility to other drivers and reduces safety during daylight driving. Given the high cost of repair and the frequency of reported failures, I believe this defect warrants investigation and potential recall action.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11670938,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"07/02/2025","vin":"SALE97EU4L2","components":"EXTERIOR LIGHTING","summary":"The LED daytime running light failed on my vehicle and the dealer needed to replace the entire headlight unit. The manufacturer wanted to charge $2,500 for the replacement. There must be something faulty in the design of these headlights as out of 156 people I surveyed with Defenders, I\u2019ve heard of 55 who have had this same issue, 7 who have had their daytime running light and headlight fail, 87 who have not had the daytime running light issue yet, and 7 respondents do not have the LED headlights and have not had their daytime running issue. This seems to be a manufacturer defect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11667939,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2025","dateComplaintFiled":"06/19/2025","vin":"SALE97EU6L2","components":"EXTERIOR LIGHTING","summary":"The daytime running lights which also dim the overall lights at night, also known as the halo LED light continues to malfuction. I bought this car (2) years ago and I'm now on the second set up LED running lights. There are numerous other reports of this malfunctioning across owners. multiple online forums. this overall poses a large saftey hazard as the light is very dim at night from it not running, also including the daytime light casuing saftey issues for other cars.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11634573,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2025","dateComplaintFiled":"01/07/2025","vin":"SALE97EU9L2","components":"STRUCTURE","summary":"2020 Land Rover Defender with air intake snorkel was detached from the vehicle driving down the highway during a windy day. I see that Land Rover has recalled the snorkel for 2023 and 2024 models for that very reason. The recall should include 2020 models as well! I've noticed that there are many Land Rover Defender owners talking about this same issue online.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11625170,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"11/14/2024","vin":"SALEX7EU5L2","components":"EXTERIOR LIGHTING","summary":"This is a 2020 Land Rover Defender 110. The daytime running lights on the headlamp need replaced. I had replaced the passenger side a few months ago at the Land Rover dealership while the car was still under warranty at 49,500 miles.  Now, the  Land Rover has 55k miles and the driver side has gone out and the Land Rover Dealer has quoted me 3K to fix this. This is a common problem and many owners with the years 2020-2023 are experiencing the same problem. This should not be happening with LED lights with such low mileage on the Defenders. This is a safety issue and this model should be recalled.  Yes, the dealer has confirmed the problem with the daytime running light on the headlamp. There were no warning lamps or messages with this failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]},{"odiNumber":11583318,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2024","dateComplaintFiled":"04/16/2024","vin":"SALEX7EU6L2","components":"EXTERIOR LIGHTING","summary":"Daytime running light failure.  Making vehicle difficult to see. Dealer lists and a knows issue and and flagged as a safety concern. But refuses to repair or rectify the problem. And wants to charge over $4000 for a safety item.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11573495,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2024","dateComplaintFiled":"02/22/2024","vin":"SALE97EU0L2","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"My car does not fall under the VINs specified in recall N599 but is exhibiting the same unsafe conditions.  At a rolling stop in traffic the car asks me to manually select a gear (while in Drive) and then shuts off the engine.  The engine then will not restart and I am in unsafe conditions in intersections.  I have brought the car to the dealership several times to resolve this and it continues to worsen.  It has become a daily event and is now back at the delaership where they have told me it is not affected by this recall but clearly exhibits the same issue as described in that recall.  This is a MAJOR SAFETY issue!  The car shuts off without warning and wont restart.  This is engine electrical system and transmission related.  It drains the battery and leaves the car inoperable","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11570514,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2024","dateComplaintFiled":"02/07/2024","vin":"SALE9EEU3L2","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"The rear backup camera is foggy and it is not possible to see clearly while backing up.  It is foggy in any weather condition, during the daylight, and at night.  There are halos around lights at night in addition to the general fogginess.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11565006,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2023","dateComplaintFiled":"01/11/2024","vin":"SALE9EEUXL2","components":"EXTERIOR LIGHTING","summary":"Daytime running lights stopped working with no warning signs or notifications, reducing visibility.. Has been confirmed by independent  service center. Circuitry in headlight is known to fail causing the daytime running light to stop without warning","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11547487,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2023","dateComplaintFiled":"09/30/2023","vin":"SALEJ7EX3L2","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"2 windshields cracked within a 2 month period.  Second windshield cracked about 45 days after installation with no evidence of any impact causing it.  One morning I came out to my vehicle and there was a 6-8 inch crack starting at the bottom of the windshield.  Have driven the same roads for 30 years and have never had issues with windshields and now 2 in a couple of months.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11544299,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"09/13/2023","vin":"SALE17EU4L2","components":"UNKNOWN OR OTHER","summary":"Windshield cracking for no reason  Many occurrences in owners forum. Class action lawsuit filed. Manfature doing nothing. Windshields need to be redesigned  .","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11533440,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2023","dateComplaintFiled":"07/20/2023","vin":"SALE1EEUXL2","components":"POWER TRAIN","summary":"Large clunking sound with shuddering of the vehicle during a turn at low speeds.  Inspection revealed cracked transfer case and differential damage which could lead to loss of control of vehicle.  Had part repaired at Land Rover, again malfunctioned after 1000 miles with shuddering and \"skipping\" of rear tires during turns.  Aware of two other malfunctions of transfer case with instability during turns.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11522954,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2023","dateComplaintFiled":"05/19/2023","vin":"SALEK7EX8L2","components":"EXTERIOR LIGHTING","summary":"The \"cone of light \"projected forward by the headlights is too narrow. When turning right or left from one dark road onto another dark road, one cannot determine if it is safe to turn. The light cone is blocked by the escutcheon around the headlight, which are set inward too deep. In addition, the light intensity of the main beam is insufficient for proper night driving on dark roads, Note:this car was one of the first deliveries in the US. The dealer was not aware of lack of fog lights on vehicle and beam width problem.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11497159,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2022","dateComplaintFiled":"12/12/2022","vin":"SALEJ7EX1L2","components":"TIRES","summary":"255/60R20","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"WRANGLER","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":11491779,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2022","dateComplaintFiled":"11/01/2022","vin":"SALEP7EU3L2","components":"VISIBILITY/WIPER","summary":"My 2020 Defender has had three incidences of the windshield cracking due to the smallest pebble. The first two cracks, I had professionally sealed. The latest incident involved a pebble so small that I couldn't see it. In fact, the pebble was so tiny that a point of contact on the windshield can barely be observed. However, it caused the windshield to crack clear across the middle, impairing visibility and creating an unsafe driving experience.   This is, I believe,  the seventh Land Rover windshield that I have had the misfortune to have crack on me over the years. One Range Rover windshield cracked while sitting in the driveway with no projectiles involved. Another cracked in cooler overnight weather. These windshields are clearly defective and Land Rover is aware of the problem. This is why the dealership offers a very pricey windshield package as an option when you purchase the vehicle.   I have called Land Rover corporate again in this instance because I'm fed up with paying $1800 to repair a defective bit of glass, only to have another crack appear and be forced to repair or replace that as well. Land Rover Corporate said that a pebble constituted \"outside damage\" and the windshield would not be covered under warranty. However, a driver does purchase a car under the presumption that the glass would be safe if struck by a tiny object or if taken through a car wash--as occurred with my previous Range Rover.   Taken together, I do request that this consumer safety board review this issue as I know for a fact that I am not the only one concerned about the safety and reliability of the Land Rover windshields.   Regards, [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11484723,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2022","dateComplaintFiled":"09/15/2022","vin":"SALEP7EU5L2","components":"STRUCTURE","summary":"Driver's side A Pillar trim came loose at 75 mph on freeway and blew off the side of the car.  Also pulled out mounting bolt for A Pillar Trim.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11463932,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2022","dateComplaintFiled":"05/09/2022","vin":"SALE97EU7L2","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Engine light came on while at a stop light,  engine faltered completely and car stalled.  Would not restart.   Shifted car into Park and tried multiple times to restart, finally got it restarted.     Rolled forward per the flow of traffic and engine died again in the middle of the intersection putting me directly in harm\u2019s way.  Multiple lights including engine light and dash warnings appeared. Pictures attached.    This is a major safety issue, the car died and I could not move it forward. I was almost hit and could not get the car restarted, not once but twice.   I have owned the car for less than one week, and it\u2019s been back in the shop now twice.  The first time ( Wednesday) was also for electrical issues, including sensor issues.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11455104,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2022","dateComplaintFiled":"03/03/2022","vin":"SALEXEEU4L2","components":"ENGINE","summary":"Hello!  My 2020 P400 Defender is repeatedly not restarting itself at stoplights when the standard auto start/stop functionality engages.    Upon removing my foot from the brake pedal to begin moving, what normally happens is thst the engine restarts itself and I drive off as normal.  However,  at least once or twice a day now, the car does not restart itself, the instrument cluster turns off, and I look down in the car has put itself into Park.  I am stopped in traffic etc.   This is a somewhat significant fault  in my opinion - because it has now happened at busy intersections, highway on ramps, and other places where you do not want people aggressively honking or worse hitting you from behind if they are distracted.    I thought perhaps I just needed a software update or something, but my car is confirmed to be on the newest Land Rover software systems for everything in the car.   I have not taken it to the dealer for this problem yet (no appts avail) but will be taking it in later this month.    The reason I decided to submit this to you is that I went on a Defender group on Facebook, and there are many posts on there with other people in the United States having the exact same problem. With both P300 and P400 engines in Defenders.   So I believe this may be a fault with software or hardware (and not just an isolated issue with my Defender\u2026 which by the way is my favorite car I\u2019ve ever owned!) \u2014  that needs to be rectified with some sense of urgency with Land Rover.   Also, my novice testing of why and when this is happening has concluded one workaround that I believe prevents the issue:  if I press the button on the dash to turn off the auto start/stop, this problem does not occur.  However, the car defaults to auto start/stop being on at each ignition cycle - so that would need to be something that users would need to remember to do each time they started the car.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11454234,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2022","dateComplaintFiled":"02/26/2022","vin":"SALEJ7EX6L2","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"I was driving at a speed of 66 miles when the engine died, the cluster showed a red triangle and showed an alarm setting message.   Steering wheel vibrate and  I could not moved.  This event last around 3 seconds and the alarm disappeared and the engine came back.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11446777,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2021","dateComplaintFiled":"01/09/2022","vin":"Salepeeu1l2","components":"STEERING","summary":"This happenedtwice after the most recent update(os 3.0). When i turned on my vehicle and engaged drive, power steering was disabled and/or locked. Im not sure which it was, but steering the vehicle was not possible, for several seconds, until it resolved itself.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11446251,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"01/04/2022","vin":"SALEPEEU9L2","components":"STEERING","summary":"Steering wheel locked and I was unable to drive the car. Tried to start and restart but the steering wheel is locked and a safety hazard for me.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11439368,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"11/04/2021","vin":"sale97eu0l2","components":"LANE DEPARTURE","summary":"The contact owns a 2020 Land Rover Defender. The contact stated that the lane departure feature would intermittently fail to operate as needed without warning. The contact stated that the vehicle would independently deviate in the opposite direction as intended. The contact also stated that the lane deviation feature could be turned off; however, the feature was reactivated upon restart of the vehicle. The dealer had been made aware of the failure on multiple occasions and the contact was informed that there was no remedy for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11435211,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2021","dateComplaintFiled":"10/02/2021","vin":"SALEK7EX2L2","components":"VISIBILITY/WIPER","summary":"Driving along the road with no cars around, the windshield made a loud noise and a crack was formed coming from the passenger side A-pillar.  The crack of course grew over time.  No rock chip.  Clearly a defective windshield. The dealer would not replace it under warranty even though it clearly started where a rock could not have chipped it..","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11434894,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2021","dateComplaintFiled":"09/29/2021","vin":"SALEJ7EX7L2","components":"STRUCTURE","summary":"My front windshield cracked to the point of requiring replacement with neither notice nor reasonable cause (no impact, no crack starting point, besides the bottom edge, no temperature gradients, no pressure applied to the windshield).","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11433648,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2021","dateComplaintFiled":"09/20/2021","vin":"SALEJEEX6L2","components":"VISIBILITY/WIPER","summary":"My windshield cracked with no apparent strike with under 5K miles on the vehicle.  Researching this, LOTS of people experience broken windshields on Defenders and Land Rover products.  There are lots of discussion in online owners' forums about the frequency of this and some notion that JLR uses glass that is thinner than other manufacturers.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11429431,"manufacturer":"Land Rover","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/03/2021","dateComplaintFiled":"08/17/2021","vin":"SALEP7EU0L2","components":"VISIBILITY,SERVICE BRAKES","summary":"The contact owns a 2020 Land Rover Defender. The contact stated that while driving at 25 mph, she lost control of the vehicle and crashed into two mailboxes but the vehicle kept driving down a curved road onto the left lane. The brakes had failed to engage. The contact did not receive medical attention on the scene but later went to the hospital for injuries sustained. No police report was filed. The vehicle was towed to a towing yard then towed to a body shop where it remained. The vehicle was not repaired. The contact stated that the failure occurred after receiving the vehicle back from the dealer. The vehicle was originally taken to the dealer for the emergency brakes, lane departure, emergency steering, traction control warning lights, and cracked windshield. However, the dealer could not replicate the failure and only the lane departure software was updated and the windshield was replaced but not calibrated. The manufacturer was made aware of the failure. The failure mileage was 7,434.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11427376,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2021","dateComplaintFiled":"08/01/2021","vin":"SALEK7EX8L2","components":"EXTERIOR LIGHTING","summary":"Much like the current recall N598 for the smoked rear lights.  My rear lights (standard P300) red lensed lights can be turned off when a bright light is shone on the rear red lenses. Not only does it turn off the lights, it also disables the brake lights.  I have been to the dealer and they believe it is a software problem (which it clearly is not)  It has not been inspected by anyone else  There are no warning lights that pop up when the rear lights or brake lights go out, so the only way to check is a visual check. The only way to turn them back on is to turn off the ignition and turn back on again.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11424781,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2021","dateComplaintFiled":"07/14/2021","vin":"SALEX7EU7L2","components":"EXTERIOR LIGHTING","summary":"The rear lights of the 2020 Defender 110 go out when hit with a bright light from behind.  The issue can be duplicated with a flashlight as well.  Lights from a following car will extinguish all the rear lights on the Defender, including brake lights (the slender brake light on the top of the vehicle, above the rear window still works, but none of the other lights work, including running lights, brake lights, and turn signals).  This is a known problem with Land Rover, but there is no solution.  They are expecting a software update sometime in the fall that may remedy this known issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11423306,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"07/03/2021","vin":"SALEX7EU0L2","components":"EXTERIOR LIGHTING","summary":"I sell car parts and accessories online through my website powerfulUK.com and I have sold a quantity of smoked rear lights for the Defender 2021 models to the USA. These lights are fitted as an upgrade to the standard lights as they are smoked/tinted.  These smoked lights are the subject of a recall N598 Land Rover has refused to notify or replace the lights sold to customers even though this is a popular upgrade and known issue. I think recall N598 should oblige Land Rover to notify all customers who have purchased the smoked lights as an upgrade to their standard model. See attached EMail from Land Rover head office","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11384926,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2020","dateComplaintFiled":"12/25/2020","vin":"SALE1EEU5L2","components":"STRUCTURE","summary":"ON THE 2020 LAND ROVER DEFENDER, A KNOWN PROBLEM IS A RATTLING SOUND OF THE PASSENGER SIDE A-PILLAR.   LAND ROVER POSTED A BULLETIN ON HOW TO FIX THE ISSUE AND I BROUGHT IT FOR A FIX IN NOVEMBER, BUT THE SOUND PERSISTED.  YESTERDAY WHEN DRIVING AT HIGHWAY SPEEDS THERE WERE HEAVY CROSS WINDS AND THE A-PILLAR FLEW OFF THE VEHICLE INTO TRAFFIC BUT DID NOT HIT ANYONE.  THIS IS VERY DANGEROUS.  THE ENGINEERS NEED TO FIX THIS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11375851,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2020","dateComplaintFiled":"11/23/2020","vin":"SALEJ7EX4L2","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"TOTAL BRAKE AND STEERING LOSS AT 60MPH  ..I CAN SEND YOU THE SCREEN SHOTS TOMORROW/ NOVEMBER 23RD (PROM THE PHOTOS TAKEN ON MY SON'S PHONE OF THE DASHBOARD NOTICE...PLUS A VIRTUAL GHOST-LIKE ABRUPT TAKE OVER OF LANE ASSISTANCE DESPITE MY HAVING TURNED THAT OFF!","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11374036,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2020","dateComplaintFiled":"11/10/2020","vin":"SALEK7EX8L2","components":"EXTERIOR LIGHTING","summary":"THE CONE OF LIGHT PROJECTED FORWARD BY THE HEADLIGHTS IS TOO NARROW.  WHEN TURNING RIGHT OR LEFT FROM ONE DARK ROAD ONTO ANOTHER DARK ROAD, ONE CANNOT DETERMINE IF IT IS SAFE TO TURN. THE LIGHT CONE IS BLOCKED BY THE ESCUTCHEON AROUND THE HEADLIGHT, WHICH ARE SET INWARD TOO DEEP.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11364755,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2020","dateComplaintFiled":"10/16/2020","vin":"SALE97EUXL2","components":"VISIBILITY/WIPER","summary":"I WAS AT A RED LIGHT AND COULD NOT TURN ON THE WINDSHIELD WIPERS DURING A RAINSTORM.  I TOOK A VIDEO OF THE INCIDENT BUT IT IS TOO LARGE TO UPLOAD TO YOUR WEBSITE","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11363062,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2020","dateComplaintFiled":"10/06/2020","vin":"SALEK7EX8L2","components":"EXTERIOR LIGHTING","summary":"1. HEAD LIGHT ESCUTCHEON BLOCKS LIGHT IN DIRECTION OF RIGHT OR LEFT TURN. WHEN TURNING, THIS LEAVES THE CORNER IN THE DARK.   2. THE TOUCH SCREEN DISPLAY IS \"WHITE\", AND TOO BRIGHT WHEN DRIVING AT NIGHT. VERY DISTRACTING. SHOULD HAVE BEEN A BLACK BACKGROUND, WITH WHITE INFO.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11360178,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2020","dateComplaintFiled":"09/21/2020","vin":"SALEJEEX7L2","components":"STEERING","summary":"WHILE DRIVING ON STRAIGHT HIGHWAY, THE VEHICLE'S LANE KEEP ASSIST FEATURE WHICH WAS TURNED OFF (THE DEFAULT POSITION) ACTIVATED AUTOMATICALLY WITHOUT DRIVER INPUT OR WARNING AND CAUSED THE STEERING WHEEL TO TURN AND ABRUPTLY MOVED THE VEHICLE FROM SIDE TO SIDE. THIS REQUIRED THE DRIVER TO TAKE CORRECTIVE ACTION TO FORCE THE VEHICLE TO REMAIN STRAIGHT.  A CONSIDERABLE AMOUNT OF FORCE WAS REQUIRED TO OVERRIDE THE AUTOMATIC STEERING ACTION.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11353875,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2020","dateComplaintFiled":"09/08/2020","vin":"SALEP7EU3L2","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING MY VEHICLE AT HIGH SPEEDS ON AN INTERSTATE, THE BATTERY WARNING LIGHT ACTIVATED. BEFORE I WAS ABLE TO PULL THE VEHICLE OVER THE AIR CONDITIONER I'LL PROBABLY BEGIN TO STOP WORKING. FOLLOWING THIS, A SERIES OF MULTIPLE WARNING LIGHTS ACTIVATED. THE VEHICLE WOULD NOT ACCELERATE AND I WAS FORCED TO PULL OVER. FOLLOWING THIS, THE VEHICLE WOULD NOT ACTIVATE WHATSOEVER. ALL POWER WAS LOST. I COULD NOT SHIFT GEAR. THE CAR REQUIRED A TOW TO THE LOCAL DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11349162,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2020","dateComplaintFiled":"08/14/2020","vin":"SALEPEEU8L2","components":"SERVICE BRAKES","summary":"WHILE DRIVING OUR ONE-MONTH OLD RANGE ROVER DEFENDER 110SE, THE BRAKES FAILED WITH NO WARNING.  THE DEALERSHIP (PATRICK JAGUAR & LAND ROVER OF NAPERVILLE IL) WAS NON-RESPONSIVE TO MY REQUESTS FOR ASSISTANCE AND INFORMATION WHEN CALLED FROM ROADSIDE. VEHICLE HAD TO BE FLAT-BEDDED FROM SCENE.  IT WAS TERRIFYING NOT TO HAVE BRAKING ABILITY.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]},{"odiNumber":11348990,"manufacturer":"Land Rover","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2020","dateComplaintFiled":"08/13/2020","vin":"SALEPEEU2L2","components":"STRUCTURE","summary":"ON AUGUST 3RD, WHILE DRIVING WEST-SOUTHWEST AT APPROXIMATELY 80 MPH ON INTERSTATE 90 IN MONTANA, THE A-PILLAR COVER BECAME LOOSE AND THE SMALL COVER AT THE BASE OF THE A PILLAR FLEW FROM THE VEHICLE WHILE MOVING. THE TWO REMAINING PIECES REMAINED ON THE VEHICLE, ONE PIECE BARELY HELD ON BY A SCREW AT THE BASE, THE OTHER HELD ON WITH ABOUT 50% OF THE ADHESIVE STILL INTACT. BOTH WOULD HAVE FLOWN OFF HAD WE NOT IMMEDIATELY PULLED OVER AND REMOVED EACH WITH THE TOOLS I HAD IN THE CAR (PERSONAL TOOLS I HAPPENED TO HAVE WITH ME). THE TWO PIECES THAT REMAINED ON THE CAR WERE APPROXIMATELY 26 INCHES LONG, ONE 5 INCHES WIDE, THE OTHER 3 INCHES WIDE. THE EVENT STARTLED MY WIFE BUT COULD HAVE REALLY IMPACTED A CAR BEHIND US HAD THE TWO PIECES COME OFF. PRIOR TO THE INCIDENT, I HEARD A LOT OF 'FLUTTERING' NOISE COMING FROM THE A AND / OR B PILLARS. BEING THAT IT WAS A NEW VEHICLE I DID NOT DO ANYTHING ABOUT IT (ASSUMED IT WAS PART OF NATURAL ROAD NOISE). I WAS PLANNING ADDRESSING IT WITH THE DEALER UPON MY RETURN FROM MY TRIP.     AT THE TIME OF THE INCIDENT, THE CAR HAD LESS THAN 3.5K MILES ON THE ODOMETER. I BELIEVE THIS COULD BE A SAFETY RISK TO THE DRIVER AND OTHER PASSENGER CARS AROUND THE VEHICLE IF THIS WERE TO HAPPEN AGAIN. IT APPEARS THAT THE DESIGN ALLOWS AIR TO GET UNDER THE A PILLAR COVER WHICH CREATES VIBRATION AND ULTIMATELY BREAKS IT LOOSE FROM THE PIECE UNDERNEATH ATTACHED BY ADHESIVE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Land Rover"}]}]}