{"count":38,"message":"Results returned successfully","results":[{"odiNumber":11366453,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2020","dateComplaintFiled":"10/26/2020","vin":"JT8BF28G8X0","components":"ELECTRICAL SYSTEM","summary":"WIFE DROVE LEXUS 2 MILES TO BAKERY, CRUST N'CRUMBS AT 1370 N MAIN ROAD, VINELAND, NJ.  WHEN SHE CAME OUT OF BAKERY, SMOKE WAS COMING FROM UNDER THE HOOD.  SHE CALLED ME.  I DROVE THERE AND RAISED THE HOOD.  2 COIL PACKS WERE ON FIRE (ABOUT A 2 INCH FLAME) AND THE HOOD INSULATION WAS SMOULDERING.  I BLEW OUT THE TWO FIRES AND PUT WATER ON THE COILS AND HOOD INSULATION.  THEN CALLED A TOW TRUCK.  WAS NOT REPORTED TO POLICE OR FIRE DEPARTMENTS.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10627463,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2014","dateComplaintFiled":"08/22/2014","vin":"JT8BF28G0X0","components":"STEERING,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 1999 LEXUS ES300. THE CONTACT WAS UNABLE TO TURN THE IGNITION SWITCH AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.  THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,135.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10361992,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"10/22/2010","vin":"","components":"UNKNOWN OR OTHER","summary":"1999 LEXUS ES300. CONSUMER REQUESTS INFORMATION ON TOYOTA DEFECTIVE PRODUCTS *TGW  THE CONSUMER STATED HIS MOTHER WAS INVOLVED IN A NEAR FATAL ACCIDENT AND SUFFERED INJURIES AS A RESULT OF THE ACCIDENT. *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10321066,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/07/2002","dateComplaintFiled":"03/19/2010","vin":"JT8BF28G0X0","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1999 LEXUS ES300. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN THE REVERSE POSITION. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED A SUDDEN ACCELERATION OCCURRED CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE CONTINUED TO TRAVEL AND CRASHED INTO A RESIDENTIAL HOME. THE VEHICLE WAS DESTROYED. THE OTHER VEHICLE DRIVER SUFFERED SEVERE INJURIES. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE FAILURE AND CURRENT MILEAGES WERE 35,000.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10319103,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2010","dateComplaintFiled":"03/12/2010","vin":"JT8BF28G6X0","components":"ENGINE AND ENGINE COOLING","summary":"CALL LEXUS AND MADE COMPLAIN ABOUT MY CAR AND THE PROBLEMS I AM HAVING GETTING RESOLUTION HAS BEEN FRUSTRATING. THEY ARE REQUESTING THAT I TOW MY CAR TO THE DEALERSHIP BEFORE THEY DO ANYTHING TO FIX MY VEHICLE. *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10319100,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2010","dateComplaintFiled":"03/11/2010","vin":"JT8BF28G6X0","components":"VEHICLE SPEED CONTROL","summary":"MY CAR ACCELERATED WITHOUT MY CONTROL AND ALL ATTEMPTS TO BRING IT TO A STOP BY USING THE BRAKING SYSTEM WAS FUTILE. AFTER ENGAGING THE EMERGENCY BRAKES THE CAR SLOWED DOWN AND STOPPED. CAR WAS TOWED BY TRIPLE AAA TO NTB IN ALEXANDRIA VA. REPORT THE INCIDENT TO TOYOTA /LEXUS CUSTOMER SERVICE AND DID NOT GET A FAVORABLE RESPONSE. *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10225778,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2008","dateComplaintFiled":"04/26/2008","vin":"JT8BF28G3X0","components":"POWER TRAIN","summary":"COMPLAINED TO DEALER ABOUT IMPROPER SHIFTING OF TRANSMISSION WHILE UNDER WARRANTY.  DEALER ADVISED THE TRANSMISSION WAS FINE, BUT CHANGED THE FLUID ANYWAY.  I STILL CONTINUED TO HAVE ISSUES WITH THE TRANSMISSION, BUT WAS TOLD BY THE DEALER NOT TO COME BACK.  THE VEHICLE HAS BEEN SERVICED ACCORDING TO MANUFACTURES RECOMMENDATIONS AND NOW AT 88,000 MILES THE TRANSMISSION HAS FAILED.  THIS IS AN U140E TRANSMISSION, WHICH HAS HAD NUMEROUS COMPLAINTS.  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10207787,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2007","dateComplaintFiled":"11/02/2007","vin":"JT8BF28GXX0","components":"ENGINE AND ENGINE COOLING","summary":"HAD A CHECK ENGINE LIGHT AND WAS INFORMED THAT THE OXYGEN SENSOR AND CHARCOAL CANISTER NEEDED TO BE REPLACED.  THIS PROBLEM HAPPENED IN TOYOTA AND LEXUS VEHICLES UP UNTIL AND INCLUDING 1998. I WAS TOLD THIS WAS NOT COVERED UNDER THE WARRANTY THAT COVERED THE OLDER VEHICLES.  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10206965,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2007","dateComplaintFiled":"10/26/2007","vin":"JT8BF28G9X0","components":"SEAT BELTS","summary":"ON OR ABOUT OCTOBER 22, 2007 THE DRIVER'S SEAT BELT ON 1999 LEXUS ES300 WOULD NOT BUCKLE AS THE FEMALE(CONSOLE SIDE)PART OF THE SEAT BELT WOULD NOT RETURN ALL THE WAY UP -THE RED BUTTON REMAINED PART WAY DOWN.    IT WAS REPLACED WITH A LEXUS PART NO. 73240-33010-A0, BELT ASSY, FRT ST ,BY THE COMPLAINANT AND UPON EXAMINATION OF THE REMOVED PART , A BROKEN OFF PIECE OF RED PLASTIC SIMILAR  IN NATURE TO THAT OF THE BUCKLE RELEASE WAS CAUGHT IN THE ASSEMBLY. WHEN THE PIECE OF RED PLASTIC WAS REMOVED FROM THE ASSEMBLY, THE LATCH(BUCKLE) AGAIN APPEARED TO BE WORKING NORMALLY. THIS FAILURE RENDERED THE VEHICLE UNSAFE TO DRIVE UNTIL IT COULD BE REPLACED.  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10200881,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2007","dateComplaintFiled":"08/27/2007","vin":"JT8BF28GXX0","components":"ENGINE AND ENGINE COOLING","summary":"HAD TO REPLACE EVAP CHARCOAL CANISTER ON MY LEXUS ES300, MY CO-WORKER ALSO HAD TO REPLACE THIS ON HIS RX300 ALONG WITH THE O2 SENSORS.  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10195328,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2007","dateComplaintFiled":"07/04/2007","vin":"","components":"WHEELS","summary":"ISSUE INVOLVE 1999 LEXUS ES300 CHROME WHEELS (RIMS).  FAILURES TO MAINTAIN AIR PRESSURE.  NUMEROUS OWNERS ARE EXPERIENCING THIS LEXUS KNOWN PROBLEM, BUT VEHICLE MANUFACTURE UNWILLING TO FIX THIS FAILURE, WHICH RESULT IN OWNERS PURCHASING NEW CHROME WHEELS AT $500 EACH.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10192907,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2007","dateComplaintFiled":"06/11/2007","vin":"JT8BF28G7X0","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 1999 LEXUS ES 300.  WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO FISHTAIL.  THE BRAKES FAILED AND THE CONTACT CRASHED INTO A TREE.  THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THE CAUSE OF FAILURE WAS DIAGNOSED AS THE REAR LOWER CONTROL ROD.  A POLICE REPORT WAS FILED.  THE CURRENT AND FAILURE MILEAGES WERE 85,000.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10174242,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2006","dateComplaintFiled":"11/25/2006","vin":"","components":"EQUIPMENT","summary":"AUDIO DISPLAY HAS BEEN COMPLETELY FADED OUT.  THIS PROBLEM IS HAVING TO A LOT OF 98-99 LEXUS ES300 MODELS.  CONTACTED DEALER, BUT THEY WOULD NOT REPAIR THIS PROBLEM FOR CONSUMERS EVEN THEY KNOW THIS IS A FAILURE TO MANY VEHICLE OWNERS. *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10162264,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2006","dateComplaintFiled":"07/12/2006","vin":"","components":"ELECTRICAL SYSTEM","summary":"DURING A DRIVE HOME, THE CAR SUDDENLY JERKED COMING TO AN ALMOST COMPLETE STOP. THE PANEL LIGHT CAME ON WITH THE ABS.  IT THEN RETURNED TO RUNNING SMOOTHLY> I RETURNED HOME WITHIN I MILE WITHOUT FURTHER PROBLEMS, NO ODOR OR PANEL SIGNS SHOWING. THE CAR WAS PUT INTO OUR GARAGE AND TURNED OFF, WITHIN MINUTES MY HUSBAND SAW THE CAR ON FIRE. THE FIRE DEPT PUT OUT THE FIRE AND THE CAR BECAME A TOTAL LOSS.  CALLS TO LEXUS AND FOLLOW-UP WITH TOYOTA WERE NOT ANSWERED AT ALL, NO COMMENT.  HAS THERE BEEN A PREVIOUS COMPLAINTS WITH THAT MODEL CAR? THANK YOU. *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10160844,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2006","dateComplaintFiled":"06/27/2006","vin":"JT8BF28G3X0","components":"VEHICLE SPEED CONTROL","summary":"SUDDEN ACCELERATION - CRUISE CONTROL MALFUNCTIONED, IT WOULD NOT TURN-OFF BUT INSTEAD THE VEHICLE ACCELERATED ON ITS OWN FROM 55 TO 90 MPH. *NM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10159701,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2006","dateComplaintFiled":"06/13/2006","vin":"JT8BF28GXX0","components":"ELECTRICAL SYSTEM","summary":"DT*:  THE CONTACT STATED THE PASSIVE RESTRAINT SYSTEM LIGHT ON THE DASH ILLUMINATED.  THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS.  THE DEALER DETERMINED THE BUCKLE HARNESSES NEEDED TO BE REPLACED BUT THE LIGHT REMAINS ILLUMINATED.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10157263,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2006","dateComplaintFiled":"05/11/2006","vin":"JT8BF28G3X0","components":"VEHICLE SPEED CONTROL","summary":"THE FOLLOWING LETTER TO LEXUS & THEY DENIED FAULT OR OBLIGATION TO ASSIST ME:  I SPOKE WITH HEATHER STAFFORD WHO ASKED ME TO CALL 800-348-2788 TO GET MY CAR INSPECTED BY A LEXUS IN CHARLESTON SC. I WAS TOLD NOTHING COULD BE DONE SINCE THE CAR HAD ALREADY BEEN FIXED. THEY TOLD ME THAT THE SERVICE MNGR: DARYL WOULD CALL ME BACK BUT I NEVER HEARD FROM ANYONE.    LIFE-THREATENING EXPERIENCE INVOLVED THE CRUISE CONTROL MALFUNCTIONING ON MY 1999 LEXUS ES300, THURSDAY, 3/9/06. I HAD SET MY CRUISE ON 50 MPH AND IT SUDDENLY ACCELERATED ON IT'S OWN UP TO 88 MPH. I DEPRESSED THE CRUISE TO TURN IT OFF WHILE PRESSING THE BRAKES TO STOP THE CAR. I PUT THE CAR IN NEUTRAL AND HELD THE BRAKES DOWN, THE ENGINE REVVED HIGH AND THE CAR STILL WOULDN'T STOP. FEARING FOR MY LIFE AND LOOSING CONTROL OF THE CAR, I TURNED THE IGNITION OFF AND HEARD THE ENGINE MAKE A LOUD, DISTRESSING NOISE.    THE VEHICLE COASTED TO A STOP AND WOULDN'T RESTART, SO I CALLED THE ONLY TOW TRUCK IN THE AREA.  TOWED TO CONWAY, BUMPER TO BUMPER IMPORT AUTOS AND THE MECHANIC: DALE SAID I HAD BLOWN THE MOTOR. I ASKED HIM, WHAT CAUSED IT, HE SAID IT'S OBVIOUSLY RELATED TO THE OVER-STRESSED ENGINE BEING STOPPED SO ABRUPTLY WHEN I TURNED THE IGNITION OFF.  HE MENTIONED THAT THE CRUISE CONTROL SHOULD NOT HAVE DONE THAT AND HE ADDED HIS STATEMENT ON THE INVOICE: CRUISE CONTROL WIRING CAUSED STICKING THROTTLE.    LEXUS VEHICLES HAD REPORTED PROBLEMS IN NY TIMES FOR RECALLS FOR THE SAME MALFUNCTION, SO MY CAR SHOULD BE RECALLED. THEREFORE, I EXPECT LEXUS TO REFUND ME THE TOTAL EXPENSES BELOW INCURRED DUE TO THIS OBVIOUS CRUISE CONTROL DEFECT:    CAR INFO:[XXX]ENGINE: V6  MOTOR REPLACED       $2400.00  LABOR/ADDITIONAL PARTS    $1500.00  RENTAL CARS  $  288.00  TIME LOSS FROM WORK 3DAYS X 8HRS = 24HRS @ 31.84 =$  764.00  TOTAL REFUND REQUESTED=$4952.00.  *NM  UPDATED 07/16/2012 *JS    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10155523,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2003","dateComplaintFiled":"04/17/2006","vin":"JT8BF28G3X5","components":"AIR BAGS","summary":"AIR BAG LIGHT COMES ON , AIRBAGS WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT, DEALER ATTRIBUTES THE LIGHT COMING ON TO A LOOSE WIRE LOCATED UNDER DRIVER'S SEAT. THIS HAS BEEN OCCURRING SINCE 2003 AT ABOUT 35,000 MILES . THE VEHICLE NOW HAS 70,000 MILES AND THE LIGHT CONTINUES TO COME ON , I FEEL MY SAFETY IS IN JEOPARDY EVERY TIME THIS LIGHT COMES. AFTER REPEATED VISITS TO THE DEALER THIS PROBLEM CONTINUES. *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10150951,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/20/2005","dateComplaintFiled":"02/22/2006","vin":"JT8BF28G6X0","components":"AIR BAGS","summary":"WHILE DRIVING ON A RECENTLY OILED AND CHIPPED RURAL ROAD, I HAD TO VEER TO THE RIGHT IN ORDER TO AVOID AN ONCOMING VEHICLE DRIVING IN THE CENTER OF THE ROAD.  UPON SAID VEHICLE PASSING, I SLIGHTLY TURNED THE WHEEL TO THE LEFT IN ORDER TO FULLY RETURN TO THE ROAD.  AT THIS POINT, THE VEHICLE STARTED TO \"FISH TAIL\" TERRIBLY, NO MATTER HOW MUCH I TRIED TO REGAIN CONTROL, AND EVENTUALLY TURNED HEAD ON TOWARD THE OPPOSITE SIDE OF THE ROAD, DIRECTLY TOWARD TREES LINING THE OPPOSITE SIDE.  I MUST HAVE LOST CONSCIOUSNESS, AS THE NEXT THING I RECALL IS FACING IN THE OPPOSITE DIRECTION THAT I WAS GOING, WITH THE RIGHT (PASSENGER) SIDE OF THE CAR RESTING AGAINST THE TREES LINING THE SIDE OF THE ROAD OPPOSITE THE DIRECTION I WAS TRAVELING.  THE IMPACT HAD BEEN EXTREMELY SIGNIFICANT, AS THE VEHICLE WAS ABSOLUTELY TOTALED, WITH THE FRONT AND PASSENGER SIDE BEING THE AREAS OF PRIMARY DAMAGE.  THIS VEHICLE HAD SIX (6) AIRBAGS, NONE OF WHICH DEPLOYED.  THE VEHICLE WAS EVENTUALLY LOOKED AT BY LEXUS REPRESENTATIVES, WHO ADVISED THE VEHICLE WAS WORKING AS IT WAS SUPPOSED TO, I.E., THE AIRBAGS SHOULD NOT HAVE DEPLOYED IN THIS ACCIDENT, WHICH I FIND DIFFICULT TO UNDERSTAND CONSIDERING THE SIGNIFICANT IMPACT OF SAID VEHICLE.  MY INSURANCE COMPANY SUGGESTED THAT I CONTACT NHTSA TO REPORT THIS INCIDENT.*JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10115619,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2003","dateComplaintFiled":"03/18/2005","vin":"JT8BF28G7X0","components":"ENGINE AND ENGINE COOLING","summary":"THE IAC VALVE IN THE CONSUMER'S 1999 LEXUS ES300 FAILED.   THIS RESULTED IN THE VEHICLE NOT STARTING AFTER BEING DRIVEN A SHORT DISTANCE.  *NM  *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10073061,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2004","dateComplaintFiled":"05/24/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I OWN A 1999 LEXUS ES-300 AUTOMOBILE THAT WAS PURCHASED USED IN 2002.  THE ENGINE STOPPED RUNNING AS I WAS DRIVING HOME FROM THE ATLANTA AIRPORT AND WOULD NOT RESTART.  JUST PRIOR TO STOPPING THE CAR BEGAN MAKING A RATTLING NOISE AND THEN SIMPLY STOPPED WHILE I WAS DRIVING IT.  UPON INSPECTION OF THE ENGINE BY LEXUS MECHANICS I WAS INFORMED THAT THERE WAS \"OIL GEL\" IN THE ENGINE AND THAT A NEW ENGINE WOULD BE REQUIRED.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10072092,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2003","dateComplaintFiled":"05/04/2004","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING AT ANY SPEED  ENGINE CHECK LIGHT CAME ON AND STAYED ON.   CONSUMER COULD TAKE THE BATTERY OUT AND REPLACE IT, AND THE LIGHT WOULD STAY ON FOR SEVERAL WEEKS.  ENGINE CHECK LIGHT CAME ON MORE THAN EIGHT TIMES IN THE LAST EIGHT MONTHS.  DEALER  EXAMINED THE VEHICLE TWICE, BUT COULD NOT FIND THE CAUSE OF THE PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10070114,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2003","dateComplaintFiled":"01/15/2004","vin":"JT8BF28GXX5","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"THE LEXUS SPECIALIST AT THE REPAIR SHOP INFORMED ME THAT HE HAS SEEN SIMILAR PROBLEMS WITH OTHER ES 300 MODELS AS WELL AS THE RL MODELS AT ABOUT THE SAME MILEAGE.  THE ONES WITH THE TOYOTA CAMRY ENGINES HAVEN\\\\\\\\\\\\'T HAD ANY PROBLEMS.  THERE IS A TSB ON THE NHTSA WEBSITE AND I HAVE ALSO FILED A COMPLAINT THERE.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10039306,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2003","dateComplaintFiled":"09/22/2003","vin":"","components":"SEAT BELTS,CHILD SEAT","summary":"NONE OF THE REAR SEAT BELTS HOLD THE CHILD SEAT FIRMLY. WHEN THE CAR TURNS OR SWERVES LIGHTLY THE CHILD SEAT TILTS ACCORDINGLY.  *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"},{"type":"Child Seat","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10010655,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2003","dateComplaintFiled":"03/18/2003","vin":"","components":"POWER TRAIN","summary":"JUST BOUGHT A 1999 LEXUS ES 300, TOOK IT TO BE CHECKED OUT BECAUSE THE ENGINE SOUNDED ROUGH IN THE REVERSE GEAR.  FOUND OUT THE TRANSMISSION IS LEAKING BADLY AND HAS TO BE REPLACED, THE LEXUS SPECIALIST SAYS HE HAS SEEN SIMILAR PROBLEMS WITH TRANSMISSIONS IN THE ES 300 MODELS AS WELL AS SOME OF THE RL MODELS BUT HAVE NOT HEARD OF ANY RECALLS.  INFORMATION IS FOUND REGARDING THIS PROBLEM IN THE TSB DATABASE. *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10000862,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2002","dateComplaintFiled":"01/09/2003","vin":"","components":"SERVICE BRAKES, AIR","summary":"MY BRAKES CONSTANTLY SQUEAKS.  THIS HAS BEEN AN ON-GOING PROBLEM FOR THE LAST SEVERAL MONTHS.   THE MANUFACTURER HAD A FACTORY PERSON COME CHECK MY BRAKES LAST MONTH ON 12/12/02 AND DIDN'T DETECT A PROBLEM.  MY BRAKES ARE SQUEAKING AND I FEEL THERE IS A PROBLEM.  I HAD THEIR LOANER SAME MODEL AND DIFFERENT YEAR-THE  BRAKES DIDN'T SQUEAK AT ALL.  I WOULD LIKE TO GET TO THE BOTTOM OF THIS PROBLEM.  CAN THIS BE A POSSIBLE DEFECT OR MALFUNCTION.  IS IT SAFE MY CAR TO SQUEAK CONSTANTLY WHENEVER I STEP ON THE BRAKES IN ANY KIND OF WEATHER.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10001920,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2002","dateComplaintFiled":"01/03/2003","vin":"PLEASE FILL","components":"AIR BAGS","summary":"WHILE DRIVING AT 15 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND AIRBAGS DID NOT DEPLOY. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":762836,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2002","dateComplaintFiled":"06/08/2002","vin":"JT8BF28GXX0","components":"ENGINE AND ENGINE COOLING","summary":"ENGINE OIL GELLING DAMAGED ENGINE","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":564403,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/20/2002","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE VEHICLE OIL LIGHT ILLUMINATED AND SMOKE BEGAN TO COME FROM THE REAR OF THE VEHICLE, THE CONSUMER SOON FOUND OUT THE CAR HAD A SLUDGE PROBLEM WHICH EVENTUALLY CAUSED THE ENGINE TO FAIL, ATTORNEY FOR CLIENT.  NLM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":564403,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/20/2002","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE VEHICLE OIL LIGHT ILLUMINATED AND SMOKE BEGAN TO COME FROM THE REAR OF THE VEHICLE, THE CONSUMER SOON FOUND OUT THE CAR HAD A SLUDGE PROBLEM WHICH EVENTUALLY CAUSED THE ENGINE TO FAIL, ATTORNEY FOR CLIENT.  NLM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":753409,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2001","dateComplaintFiled":"10/19/2001","vin":"JT8BF28G7X0","components":"VISIBILITY","summary":"I RECENTLY BOUGHT A DEALER LOW MILEAGE EXTENDED TO 100K WARRANTY 1999 ES300 LEXUS, MY MID AGE DREAM CAR. IT IS TRULY A NICE AUTO, EXCEPT.  THE BEAST HAS BEEN TO THE SHOP 3 TIMES FOR \"MAID SERVICE\"  NOT GENUINE PROBLEM UNTIL FROST/FREEZE PUTS THE PROBLEM AGAINST MY REQUIREMENT OF WINDSHIELD DEFROSTER FOR VISION.  MICE HAVE A FREE RUN OF THE ENTIRE AIR INTAKE SYSTEMS...AIR CONDITIONING/HEATER AND ENGINE AIR FILTER/FUEL INJECTION.  I HAVE PHONED AND E-MAILED THE TOYOTA/LEXUS FOLKS BOTH AT WEBSITE AND CALIFORNIA MULTIPLE TIMES WITH LITTLE RESPECT TOWARDS CONSUMER COMMUNICATION.  THE RESPONSE FROM MY AGITATION RELIEVED ME OF THE LAST $BILL PRESENTATION, YET THE ONLY RECOMMENDATIONS ARE: \"GET MOTH BALLS,GET A CAT, GET AN EXTERMINATOR..\".  MY CAR SITS ON CONCRETE IN A RURAL CARPORT 1/2 THE TIME..YET WHEN MY HUSBAND TOOK ME TO YET ANOTHER TOYOTA SERVICE SHOP TO ASK..WHAT IF THIS PROBLEM EXIST FOR YOUR CUSTOMERS, WHAT DO YOU DO FOR THEM?  ONE MECHANIC SAID THAT HE HAS DEALT WITH AND COMPLAINED ABOUT THIS EVERY WHICH WAY SINCE 1990..AND NO ONE WANTS TO HEAR THE COMPLAINT!  HE PERSONALLY HAS A CAMRY THAT IS PARKED IN THE NEIGHBORHOOD IN A CLOSED GARAGE, WITH CAR COVER, 5 CATS AND LIBERAL DOUSING OF RAT POISON..AND HAS 3 TIMES HAD TO CLEAN OUT THE SAME PROBLEM.  HE ALSO SAID IT IS NO EASY FEAT TO GET AT THE CAR FRAME TO CLEAN ...INCLUDING DEAD RODENTS,MICE & SNAKES..AND DISINFECT; SOME OF THESE ARE LUXURY AUTOS?!  YET NO CORPORATE INTEREST TO ACKNOWLEDGE NOR RECTIFY THE INCONVENIENCE AND EXPENSE AND PERHAPS DANGEROUS SITUATION WHEN WINDSHIELD VISION MAY BE MORE THAN IMPAIRED DUE TO NO AIR CONTROL TO THE FRONT AUTO GLASS BECAUSE MOUSE ?!@#$% AND NEST CRAP JUST GOT SUCKED INTO THE \"SOPHISTICATED\" AIR FILTRATION SYSTEM.  APPARENTLY THIS IS A ROUTINE SITUATION FOR MANY THAT DO NOT RESIDE IN A CONCRETE JUNGLE ENVIRON.  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":752463,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2001","dateComplaintFiled":"09/22/2001","vin":"JT8BH28F3X0","components":"VEHICLE SPEED CONTROL","summary":"THIS IS A DANGEROUS SITUATION- WHICH LEXUS REFUSES TO ACKNOWLEDGE!! THE THROTTLE SENSOR ON MY CAR HAS FAILED THREE TIMES, EACH ABOUT  ONE MONTH APART. WHEN IT FAILS, THE CAR RAPIDLY DECELERATES. THE FIRST TWO TIME, THIS HAPPENED AT LOW SPEEDS. THE THIRD TIME IT HAPPENED AT HIGHWAY SPEEDS, IN TIGHT TRAFFIC, AND I NEARLY CRASHED. AFTER MUCH PUSHING ON MY SIDE, I FINALLY FOUND OUT THAT LEXUS KNEW GREASE FROM THE THROTTLE CABLE CAN MIGRATE DOWN TO THE SENSOR, FOOLING THE COMPUTER INTO DETECTING A FAULT. THEY COMPLETELY REDESIGNED THE 2000 SENSOR BODY TO ELIMINATE THE PROBLEM, AND ONLY ON MY THIRD REPAIR DID THEY REPLACE THE THROTTLE BODY. AS YOU CAN IMAGINE, A  THROTTLE SENOR FAILURE WHILE PASSING ON A HILL, OR IN DENSE TRAFFIC,CAN BE FATAL. I ASKED THE REGIONAL REP WHY THEY DID NOT AUTHORIZE A RECALL OF ALL 1999 MODELS, AND HE SAID \" IT ONLY HAPPENS ON 10% OF ALL CARS\"!!! I HAVE A DETAILED DIARY OF THE ENTIRE INTERACTION. SINCE I NO LONGER TRUST LEXUS WITH MY LIFE, WE NEGOTIATED A BUY OUT OF MY CAR.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"LEXUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":880975,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2000","dateComplaintFiled":"02/21/2001","vin":"JT8BS28G6X0","components":"ENGINE AND ENGINE COOLING","summary":"AT START UP AND ACCELERATION BLUE SMOKE COMES FROM  TAIL PIPE.ALSO, THERE IS  EXCESSIVE USE OF OIL, AND  PCV VALVE IS CLOGGED UP.  DEALER HAS INSPECTED  VEHICLE, AND MANUFACTURER HAS BEEN NOTIFIED. *AK  HEAD GASKET FAILED.  THE MANUFACTURER DENIED REPAIR OF THE VEHICLE BASED ON NO EVIDENCE OF DEFECT","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":865777,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/20/2000","vin":"JT8BF28G6X0","components":"ENGINE AND ENGINE COOLING","summary":"DURING EARLY MORNING STARTS WHEN ACCELERATING  RPMS WERE AROUND 1700 TO 2300. CONSUMER  HEARD A VERY LOUD PITCH., UNSURE OF THE LOCATION OF THE NOISE. CONSUMER HAS CONTACTED THE DEALER. DEALER WAS UNABLE TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":857092,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/17/2000","vin":"JT6GF106X8O","components":"VISIBILITY","summary":"WHEN THE VEHICLE IS EITHER OFF OR ON SUN ROOF AND THE WINDOWS ROLL DOWN WITHOUT OPERATOR OPERATING THE WINDOWS. PLEASE NOTE THE VEHICLE IS A 1999 LEXUS RX 3000. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"LEXUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":550888,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/10/2000","vin":"JT8BF28G2X5","components":"SEAT BELTS","summary":"REAR SEAT BELTS DO NOT HOLD CHILD'S SAFETY SEAT FIRMLY. YH","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":854964,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/13/2000","vin":"FILL IN","components":"SUSPENSION","summary":"WHILE DRIVING VEHICLE, IT WOULD SWERVE RIGHT OR LEFT INTO ANOTHER LANE VERY QUICKLY. WOULD HAVE NO PRIOR WARNING WHEN  THIS WOULD HAPPEN. PROBLEM COULD HAPPEN AT ANY SPEED. CONTACTED MANUFACTURER & WAS INFORMED THAT IT WAS A COMMON CHARACTERISTIC OF VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":850461,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1999","dateComplaintFiled":"11/18/1999","vin":"JT8BF28G9X5","components":"FUEL SYSTEM, GASOLINE","summary":"WHILE RIDING ON THE HIGHWAY A PIECE OF METAL OR STEEL PUNCTURED THE GAS TANK. ACCORDING TO CONSUMER, THERE WAS NO PROTECTION FOR GAS TANKS.  A SIMILAR PROBLEM COULD HAPPEN  TO THE  FORD. THIS COULD RESULT IN AN EXPLOSION. *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LEXUS","productModel":"ES300","manufacturer":"Toyota Motor Corporation"}]}]}