{"count":178,"message":"Results returned successfully","results":[{"odiNumber":11753566,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"07/29/2026","vin":"JTHBK1EG2A2","components":"UNKNOWN OR OTHER","summary":"on the front dashboard there is a lot of oil deposit which is from the dashboard material which is reflective and sticky, this oil deposit reflects on the windshield and is making visibility hard when driving in sunlight... i have reached out to the Lexus corporate and they have indicated that the recall is over (even though i never got the recall notice. This is happening to other drivers with the same model as well.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11683992,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2025","dateComplaintFiled":"08/29/2025","vin":"JTHBK1EGXA2","components":"WHEELS,UNKNOWN OR OTHER","summary":"Good afternoon,  The first thing that I need to say (which will become obvious when seeing the attachments) is that I made an \u201cextremely foolish,\u201d decision on March 13, 2025 when I decided to purchase this Lexus 2010 vehicle from Audi Orange Park. I was without a car and had a work trip coming up and along with other distractions I most definitely was not paying attention to the \u201cswindling\u201d that was happening right in front of my eyes.  The transaction was VERY FAST and when signing the documents the gentleman had me sign on my phone and did allow me to use the IPAD that he was using so you can imagine how difficult it was for me to possibly see anything that I was signing. YES, I WAS AN IDIOT!  Hindsight is 20/20. Everything was UNPROFESSIONAL and unfortunately, I let it happen to me. So other than putting all of this in writing to make it known of this fraudulent behavior I have to swallow my pride and admit that I was just STUPID that day.  On August 23, 2025, I stopped by Arlington dealership to look at used Rav4 thinking that perhaps I could find out what would be needed to trade in eventually. It wasn\u2019t until this time that I realized what the CARFAX stated, and it was the Arlington dealership that informed me of what appeared to be a \u201droll back of the odometer.\u201d     After being in complete shock and in basically in tears of what the Audi Dealership had done and yes once again being made very much aware of my not so bright decision making.  I looked at the car fax and the Audi dealership states it changed two tires before I purchased.  After the purchase the tire pressure light was on so I went by Discount tire for them to put air in at which time they informed me that ALL 4 tires were AWFUL and really should not be driving on them. Had an appointment and had to leave. On 3/23/25 I went to Tire plus just thought I would make sure that the tires really were ALL bad.   Yes, they said ALL were bad and that there was one that they could put it trunk for a possible","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11682048,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"08/21/2025","vin":"JTHBK1EGXA2","components":"UNKNOWN OR OTHER","summary":"I have the full panoramic glass roof. The seal around the whole roof has rotted away. There is nothing wrong with the glass, but I believe the missing molding makes the glass less secure. Without the molding, rainwater  is seeping into who knows what electrical components within the vehicle. Lexus will not replace the molding or the glass at their expense. This is a dangerous manufacture defect that should be repaired by Lexus.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11681051,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2022","dateComplaintFiled":"08/16/2025","vin":"JTHBK1EG5A2","components":"STRUCTURE","summary":"Dear NHTSA Vehicle Safety Team,  I am submitting a safety complaint regarding my 2010 Lexus ES350 (VIN: [XXX] ) concerning a dashboard melting issue.  Several years ago, Lexus issued a recall for melting dashboards, including my vehicle. At that time, I did not request a replacement. However, after the recall period ended, my dashboard began to melt. The material becomes sticky, shiny, and unsafe under sunlight. During daytime driving, the melted dashboard reflects sunlight onto the windshield, making it difficult and dangerous to see the road clearly.  I have contacted my local Lexus dealer and Lexus corporate headquarters, but both refused assistance, citing the expired recall period. Despite this, the defect continues to exist and presents a serious safety concern.  I request that NHTSA record this issue as a safety defect and consider it for further investigation. Attached are photos of my dashboard for reference.  Thank you for your attention to this matter.  Sincerely,     [XXX]  [XXX]   [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11661199,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2025","dateComplaintFiled":"05/15/2025","vin":"JTHBK1EG3A2","components":"POWER TRAIN","summary":"Purchased this car on [XXX] from Alpina Motors on Eastern Blvd in Maryland. In February took the car to Ron's Auto Repair, and he said that the brakes were metal on metal, so he replaced the Brakes and Rotors for $510. On [XXX] while driving on the Garden State Parkway with my [XXX]  son the axle broke. Scaring me and my son because of losing control and not knowing what to do. Had to call my grandmother to get car towed and repaired at Scotts Auto in Carney's Point, NJ for $465. On 05/01/2025 I asked the dealer if he could  he check my transmission fluid. He stated he couldn't because he didn't have a tool. On 05/02/2025 I took the car to Midas Auto Service on Eastern Ave in Balto. The tech stated this car needed Ignition Coil, Spark Plugs Brake pads and rotors for the front of the car. Bald tire in rear, other Axle, Engine & Transmission Mounts and Transmission filter and fluid. The technician at Midas stated that had the dealer inspected this car prior to selling, he would have known about the condition of the car. I paid Midas for the transmission filter and fluid. They suggested I return it to the dealer. When I did the dealer stated that he would replace other axle, replace Engine & trans. mount, rear brakes and rotors and 6 spark plugs for $1100.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"},{"type":"Vehicle","productYear":"9999","productMake":"TBD_Test","productModel":"TBD_Test","manufacturer":"ODI Demo Co"}]},{"odiNumber":11596383,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2017","dateComplaintFiled":"06/25/2024","vin":"JTHBK1EG7A2","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"I have been driving with a shiny sticky dashboard that reflects light directly into my eyes when I'm driving creating a dangerous driving condition. I was just made aware that there was a Lexus Customer Support Program ZLZ  to replace this defective dashboard but I never received a recall notice.  I have asked Lexus corporate and the dealership to help me resolve this dangerous defect but they said the program has expired and is no longer willing to help.  I am a senior citizen and cannot afford to pay for this out of pocket or buy a new car.  This defect is a widely known issue and Lexus has acknowledged that this is causing a dangerous condition while driving.  I cannot understand why they would not resolve this matter regardless the program expired or not especially if owners did not received the notice.  Please help.  Lexus is unwilling to resolve this matter even though they know this defect is causing dangerous driving conditions which may lead to accidents.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11561605,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2023","dateComplaintFiled":"12/23/2023","vin":"JTHBK1EGXA2","components":"AIR BAGS","summary":"No lamps on at all.  Car was in a major accident and no airbags went off.  Was hit almost head on by a ram pickup at approximately 45 miles an hour and then the truck went down the drivers side of the car    Car was stopped at a red light at the time of the incident","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11545176,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2023","dateComplaintFiled":"09/18/2023","vin":"JTHBK1EG5A2","components":"STRUCTURE","summary":"The contact owns a 2010 Lexus ES350. The contact stated that he had noticed a sticky texture on the dashboard directly in the driver's view. The contact stated that while driving, the sticky texture reflected onto the windshield impairing his vision. The vehicle was taken to a local collision center. The mechanic confirmed that the dashboard was melting. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11514676,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2023","dateComplaintFiled":"03/30/2023","vin":"JTHBK1EG7A2","components":"STRUCTURE,VISIBILITY/WIPER","summary":"The dashboard melted and shines. Having problems seeing during driving against sunlight, also the stickiness of the dashboard makes dirt stuck on the surface of the dashboard.  The main issue is safety while driving because of sunlight reflection.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11503596,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"01/25/2023","vin":"JTHBK1EG0A2","components":"STRUCTURE","summary":"The contact owns a 2010 Lexus ES350.The contact stated while driving at various speeds, the sun was reflecting on the dashboard. There was a mirror-like image obstructing the driver's vision. The contact stated that there was a shiny substance on the dashboard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number. The failure mileage was approximately 91,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11492286,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2022","dateComplaintFiled":"11/04/2022","vin":"JTHBK1EG9A2","components":"STEERING","summary":"The contact owns a 2010 Lexus ES350. The contact stated that while driving at various speeds, the steering wheel was moving upward. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed that a steering wheel bracket had sheared off. The independent mechanic diagnosed that the steering column needed to be replaced.  An unknown dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that they could not assist. The failure mileage was approximately 79,263.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11464937,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/13/2020","dateComplaintFiled":"05/17/2022","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"Incident on 10/13/2020 On Tuesday October 13th. 2020 I was driving my 2010 Lexus ES 350 in Diamond Bar, CA 91765. I got hit on my side by a speedy car (ran red light) He was driving at speed of 55 mph. I got multiple fractures (No air bags were deployed) and later on hospital admission due to life serious complications. Now I\u2019m dealing with continuous pain, inability to back to normal life style and a must have joint replacement due to joint damage (bone and cartilage). I have police report/total loss report have details about car damage and countless medical care and hospital admission for the implication of the accident. I'm uploading some photos for my white Lexus to the extent lt. axle broke  and even for the other car in the crash seen (dark gray Audi) to show his speed.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11445699,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"12/31/2021","vin":"JTHBK1EG8A2","components":"SERVICE BRAKES","summary":"My brakes do not work as they should I have to pump them to stop, I have had them replaced and bled they will work for a day or two and then start to fail again, my pedal goes all the way to the ground and still doesn\u2019t stop the vehicle","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11419882,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2021","dateComplaintFiled":"06/07/2021","vin":"JTHBK1EGXA2","components":"STRUCTURE,VISIBILITY/WIPER","summary":"I AM HAVING A PROBLEM WITH MY SIDE VIEW MIRRORS. THEY KEEP POPPINGLOOSE, SWINGING FREELY ON IT'S BASE.ONE TIME THE MIRROR POPPED LOOSE WHILE I WAS DRIVING. COULD NOT SEE TRAFFIC IN THE RIGHT LANE. COULD CAUSE AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11389132,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2021","dateComplaintFiled":"01/20/2021","vin":"JTHBK1EG4A2","components":"ELECTRICAL SYSTEM","summary":"I BEGAN TO NOTICE AFTER LONG DRIVES, A SMELL SIMILAR TO A CAR OVERHEATING. ONE NIGHT, WHILE WARMING THE CAR UP, THE ALTERNATOR LIGHT CAME ON (THE BATTERY SYMBOL). I FIGURED IT WAS PROBABLY MY BATTERY AND DECIDED TO CALL AN UBER. IN THE SHORT TIME THAT I WAITED FOR MY RIDE, THE CAR BEGAN TO SMOKE. THE NEXT MORNING I TOOK THE CAR TO MY MECHANIC AND HE DISCOVERED THAT ENGINE OIL WAS LEAKING FROM THE VALVE COVER GASKETS DOWN INTO THE ALTERNATOR CAUSING AN ELECTRICAL SHORT CIRCUT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11375421,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"11/19/2020","vin":"JTHBK1EG6A2","components":"STRUCTURE","summary":"LOCATION: WHERE FRONT DRIVER SIDE DOOR ATTACHES TO BODY OF VEHICLE. THE UPPER HINGE FROM THE DOOR THAT ATTACHES TO THE BODY, IS DETACHING FROM THE BODY OF THE CAR. THE MATERIAL THAT THE DOOR ATTACHES TO DOES NOT APPEAR TO BE METAL, IT APPEARS TO BE SOME SORT OF FIBERGLASS. I WILL BE SHOCKED IF YOU DO NOT HAVE ANY OTHER OWNERS COMPLAINING. IF YOU HAVE NOT, THE ONLY REASON I CAN GUESS IS THAT OTHER OWNERS HAVE NOT LOOKED AT THIS AREA WHERE THE DOOR ATTACHES TO THE BODY. MINE IS STILL WORKING, BUT IT IS JUST A MATTER OF TIME BEFORE IT BECOMES A MAJOR PROBLEM. THE DOOR HAS ALREADY SHIFTED SOMEWHAT WHERE THE DOOR DOES NOT SHUT LIKE IT SHOULD.THIS PROBLEM WAS DIAGNOSED WHEN THE VEHICLE WAS STATIONARY.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11297005,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2019","dateComplaintFiled":"01/03/2020","vin":"JTHBK1EG3A2","components":"POWER TRAIN","summary":"AT 59000 MILES MY 2010 LEXUS EXPERIENCED ROUGH SHIFTING UP THROUGH THE GEARS AND DOWN THE GEARS UNTIL THE CAR COMES TO A FULL STOP. I TOOK THE VEHICLE TO THE LEXUS DEALER NEAR ME IN FLORIDA. THEY DIAGNOSED THE ROUGH SHIFTING AS A BAD TRANSMISSION THAT NEEDED TO BE REPLACED.   ALTHOUGH THE POWERTRAIN HAS A 7 YEAR 70,000 MILE WARRANTY FOR DEFECTS, THE FACTORY CUSTOMER SATISFACTION REPRESENTATIVE ONLY OFFERED TO OFFSET THE $7,000 COST OF TRANSMISSION REPLACEMENT BY $3,000. I DO NOT THINK THAT I SHOULD BE RESPONSIBLE FOR ANY PORTION OF THE COST ASSOCIATED WITH THE PREMATURE FAILURE OF THE TRANSMISSION. ALTHOUGH THE VEHICLE IS 10 MODEL YEARS OLD IT HAS BEEN CAREFULLY DRIVEN LESS THAN 60,000 MILES. MOST OF THE MILES ARE HIGHWAY MILES AS THIS IS OUR SECOND CAR AND IS USED PRIMARILY FOR DRIVING TRIPS. IT IS GARAGED DURING INCLEMENT WEATHER. HAS BEEN SERVICED ONLY BY A LEXUS DEALER SINCE NEW.   IT IS MY CONCERN THAT LEXUS HAS PROVIDED ME WITH A DEFECTIVE PRODUCT THAT FAILED AFTER 59,000 MILES THROUGH NO FAULT ON MY BEHALF. BECAUSE THE CAR EXCEEDED THE YEARS OF THE WARRANTY SITTING IN A GARAGE NOT BEING USED SHOULD NOT BE THE DECIDING FACTOR.   I REQUEST YOUR ASSISTANCE TO HAVE LEXUS  CORRECT A DEFECTIVE TRANSMISSION THAT HAS NOT BEEN USED FOR THE 70,000 MILES THAT SHOULD BE THE CONTROLLING FACTOR NOT THE AMOUNT OF TIME THE VEHICLE WAS ONLY LIGHTLY USED AND CAREFULLY MAINTAINED","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11207707,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2019","dateComplaintFiled":"05/15/2019","vin":"JTHBK1EG2A2","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IRA LEXUS MANCHESTER (18 KILTON RD, BEDFORD, NH 03110, (603) 218-3500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11205796,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2019","dateComplaintFiled":"05/06/2019","vin":"JTHBK1EG9A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF ENGLEWOOD (53 ENGLE ST, ENGLEWOOD, NJ 07631, (201) 568-3900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND NEEDED TO BE ORDERED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11144974,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2018","dateComplaintFiled":"11/02/2018","vin":"JTHBK1EGOA2","components":"ELECTRICAL SYSTEM","summary":"VEHICLE FAILED TO START WHEN PROPER PROCEDURE WAS FOLLOWED, THAT IS DEPRESSING THE BRAKE AND THEN WHEN GREEN LIGHT ILLUMINATES ON STARTER BUTTON ON DASHBOARD, PRESSING THAT BUTTON. THIS HAS HAPPENED OVER FIFTY TIMES. VEHICLE HAS BEEN INSPECTED AT LOCAL LEXUS DEALERSHIP OVER THE COURSE OF AT LEAST FIVE SEPARATE DAYS. A COMPREHENSIVE SET OF DIAGNOSTIC TESTS WERE PERFORMED AT DEALERSHIP DURING ONE OF THESE INSPECTIONS WHEN CAR FAILED TO START IN THEIR SERVICE DEPARTMENT WHILE TECHNICIAN WAS BEING OVERSEEN BY A DIAGNOSTIC EXPERT FROM THE DEALERSHIP.  I WAS TOLD THEY COULD NOT FIND ANY PROBLEM, AND SHOULD CALL AGAIN IF IT SHOULD REOCCUR. THEY SAID THERE WAS NO RECORD OF THIS HAPPENING BEFORE SO THERE WAS NOTHING ELSE THEY COULD DO.   DO YOU HAVE RECORD OF THIS HAPPENING WITH EITHER OTHER LEXUS OR ANY VEHICLES SIMILARLY EQUIPPED, AND IF SO ARE THERE ANY REPAIR STEPS THAT CAN BE UNDERTAKEN?  MY WIFE AND I ARE VERY NERVOUS ABOUT TRYING TO DRIVE THE VEHICLE, BECAUSE WE NEVER KNOW IF WE WILL BE STRANDED SOMEWHERE AND UNABLE TO GET TO HOME OR SAFETY.  THIS HAS HAPPENED WHEN THE VEHICLE WAS PARKED IN OUR GARAGE OR AT A SHOPPING AREA, AND IT WAS NOT IDLING OR RUNNING, BUT IN. THE \"OFF\" MODE.  THESE EVENTS OCCURRED 4/3/2018, 4/4/2018, 10/25/2018 THRU 11/1/2018  THE VEHICLE WAS NOT BEING DRIVEN BETWEEN 5/11/2018 AND 10/13/2018 BECAUSE MY WIFE AND MYSELF WERE LIVING IN ANOTHER LOCATION, AND SAID VEHICLE WAS HOUSED IN A LOCKED GARAGE WITH A BATTERY CHARGER ATTACHED (TRICKLE CHARGER), THAT WAS PURCHASED FROM AN AUTHORIZED LEXUS DEALER. CAR AND CHARGER WERE CHECKED EVERY TWO WEEKS TO MAKE SURE CHARGER WAS WORKING. CHARGER OPERATED PROPERLY DURING THAT ENTIRE TIME SPAN.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11131673,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2018","dateComplaintFiled":"09/26/2018","vin":"JTHBK1EG4A2","components":"AIR BAGS","summary":"TAKATA RECALL - TOOK VEHICLE IN FOR TAKATA  RECALL WITH NO ISSUES WITH VEHICLE. PICKED IT UP AFTER \"REPAIR\" ONLY TO FIND AIRBAG LIGHT ON. MADE APPOINTMENT TO BRING VEHICLE BACK IN AND NOW BEING TOLD THAT THERE IS A PASSENGER OCCUPANCY SENSOR THAT HAS GONE BAD. THEY CLAIM THIS ISSUE DOES NOT HAVE ANYTHING TO DO WITH THE RECALL!! AFTER RESEARCHING ONLINE, I FIND COMPLAINT AFTER COMPLAINT CONCERNING THIS VERY ISSUE. THIS SENSOR SHOULD BE INCLUDED IN A RECALL AS THERE IS OBVIOUSLY A DEFECT WITH THE SENSOR WITH SO MANY COMPLAINTS ABOUT IT. AND IT IS A HIGH DOLLAR FIX.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11128702,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2018","dateComplaintFiled":"09/11/2018","vin":"JTHBK1EG2A2","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"HAPPENED IN A RESIDENTIAL NEIGHBORHOOD. IN MOTION TO MAKE A TURN AROUND  FROM THE  MAIN STREET INTO A SIDE STREET. I WANTED TO HEAD BACK THE DIRECTION FROM WHERE I HAD JUST BEEN.  I WAS MOVING VERY SLOWLY  BECAUSE OF THE SMALL TURNING RADIUS.I WAS JUST TURNING INTO THE VERY OPENING OF THE SIDE STREET. UPON CURVING INTO THE \"U\" OF MY  TURN THE CAR FIERCELY PROPELLED FORWARD. IT FELT LIKE IT WAS ATTEMPTING A  \"0 TO 60\"  LAUNCH.  I LOOKED AT MY FOOT IN DISBELIEF THAT I MAY HAVE BEEN ON THE GAS PEDAL .NO...  MY FOOT WAS ON THE BRAKE. MY CAR CRASHED INTO A LARGE ROCK/BOULDER RESIDENTIAL  LANDSCAPE THAT STOPPED IT. I SHUT MY ENGINE OFF.  PASSENGER SIDE REAR WHEEL WAS OFF THE GROUND. FRONT RIGHT WAS ELEVATED ON TOP OF ROCKS. I WAS FINE. VERY SHAKEN AND IN DISBELIEF OF THE  RAPID LAUNCH AND SITUATION.     RAPID  CAR HAD TO BE TOWED. EXTERIOR DAMAGE. UNDERSIDE DAMAGE AS WELL.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11123089,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2017","dateComplaintFiled":"08/28/2018","vin":"JTHBK1EG6A2","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND STICKY. THE CONTACT ALSO STATED THAT THE SUN PRODUCED A GLARE ON THE DASHBOARD, WHICH MADE DRIVING VERY DIFFICULT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER. THE TECHNICIAN TOOK PICTURES AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11114915,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2017","dateComplaintFiled":"07/31/2018","vin":"JTHBK1EG3A2","components":"STRUCTURE","summary":"INSIDE  DASHBOARD IS VERY STICKY AND LEXUS TOLD ME THAT THERE WAS A RECALL ON THIS AND WE WERE NEVER NOTIFIED.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11093532,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2018","dateComplaintFiled":"05/13/2018","vin":"JTHBK1EG9A2","components":"AIR BAGS","summary":"TAKATA RECALL    NOTIFIED A LEXUS DEALER, WAS TOLD IT WOULD BE 3 TO 4 MONTHS  UNTIL PROBLEM IS REMEDIED","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11092616,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2018","dateComplaintFiled":"05/09/2018","vin":"JTHBK1EGXA2","components":"UNKNOWN OR OTHER","summary":"MELTED DASHBOARD WHICH CREATES GLARE RIGHT IN MY LINE OF VISION. I HAVE NOTICED OTHER OLDER LEXUS MODELS HAVE THE SAME PROBLEM AS WELL AS OTHER TOYOTA VEHICLES.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11089137,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"04/20/2018","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. LEXUS OF RICHMOND IN RICHMOND, VA STATED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11064058,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2013","dateComplaintFiled":"01/22/2018","vin":"JTHBK1E G7A","components":"AIR BAGS","summary":"MY TAKATA RECALL ON MY PASSENGER AIR BAG WAS RECALLED.  I WAS SCARED TO DRIVE SINCE MY FORMER 2004 LEXUS AIRBAG WAS NOT FUNCTIONING PROPERLY. SO I DID NOT DRIVE IT FOR 3 YRS KNOWING MY HUSBAND COULD NOT RIDE IN THE FRONT   SURE TO BEING HANDICAPPED, FROM A STROKE, HE COULD NOT GET INTO THE BACK SEATS.  I OWNED A 2004 LEXUS WAS TOTALED IN 2010 AND NEITHER AIRBAG DEFLATED EITHER .","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11032391,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"01/18/2018","vin":"","components":"AIR BAGS","summary":"2010 LEXUS ES350. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD  *JS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11063604,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2016","dateComplaintFiled":"01/18/2018","vin":"JTHBK1EG5A2","components":"AIR BAGS","summary":"KEEP ON WAITING FOR DEALER TO FIX AIRBAG RECALL ISSUE. DANGEROUS TO DRIVE AUTO WITH PASSENGER IN FRONT SEAT. DEALER HAS NO IDEA AS TO WHEN THE AUTO WILL BE ABLE TO BE REPAIR.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11063307,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2015","dateComplaintFiled":"01/17/2018","vin":"","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO MELT. THE GLARE FROM THE MELTING DASHBOARD CREATED A GLARE ON THE WINDSHIELD THAT INTERFERED WITH THE DRIVER'S VISION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JM LEXUS, 5350 W SAMPLE RD, MARGATE, FL 33073, (954) 972-2200)  WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 31,100.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11056742,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2017","dateComplaintFiled":"12/27/2017","vin":"JTHBK1EG9A2","components":"UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"1.WHEN BACKING OUT OF THE GARAGE, THE BACKUP SENSOR SOMETIMES STARTS BEEPING WHEN THERE IS NOTHING BEHIND THE VEHICLE. 2.DRIVING CAR ON DAN RYAN EXPRESSWAY. PRESSING LEFT SIDE BUTTONS ON STEERING WHEEL, ATTEMPTING TO CHANGE THE SOUND LEVEL, CHANNEL, OR RADIO MODE (FM1,FM2,AM, ETC.). INSTEAD, NOTHING MAY RESPOND, OR RIGHT SIDE BUTTONS RESPOND; I.E., CAR BEGAN DIALING A PHONE NUMBER (USING BLUETOOTH). TOOK CAR TO MY DEALERSHIP, ORLAND PARK LEXUS OF IL ON NOVEMBER 20, 2017. WAS ADVISED THERE IS NOTHING THEY CAN DO BECAUSE NEITHER OF THESE PROBLEMS HAS OCCURRED IN THEIR PRESENCE. I HAD PREVIOUSLY PAID FOR AN ELECTRONICS TESTING CHECK UP JUST BEFORE MY 7 YEAR EXTENDED WARRANTY EXPIRED (NOVEMBER 2017). I INDICATED THESE SAME TYPES OF CONCERNS. THEY HAD NOT KEPT OF RECORD OF THIS, STATING THEY DID NOT SEE ANY OF THE PROBLEMS THEN EITHER, SO THE CHECK-OUT SHEET (BASED ON MY INITIALLY EXPRESSED CONCERNS) WERE REFLECTED ANY WHERE IN THEIR RECORDS. INSTEAD, THEY TOOK OFF THE COST OF THE CAR REVIEW PRICE (WHEN THEY FIXED OTHER THINGS). THUS ERASING ANY RECORD OF MY EXPRESSING CONCERNS RELATED TO THESE ISSUES. THEY ALSO SAID IT MIGHT INDICATE A COMPUTER ISSUE, BUT AS THERE WAS NO PROBLEM WHEN SEEN AT THEIR SHOP, NO RECORD IS BEING KEPT. I ASKED WHAT THE PRICE MIGHT BE TO REPLACE THE COMPUTER. THEY INDICATED NOT KNOWING. I HAVE NO RECORDS TO 'UPLOAD'. I AM CONCERNED THAT IF I HAD PROBLEMS WHILE DRIVING, WHAT IF MY PHONE IS THE NEXT THING TO GO OUT? CHICAGO AREA STREETS ARE NOT THAT SAFE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11054729,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2017","dateComplaintFiled":"12/14/2017","vin":"JTHBK1EG4A2","components":"VISIBILITY/WIPER","summary":"BOTH REAR VIEW MIRRORS FOR THE DRIVER SIDE AND PASSENGER SIDE SPONTANEOUSLY POPPED OFF AND WOULD NO LONGER STAY IN PLACE. THEY WOULD JUST SWIVEL BACK AND FORTH WHILE DRIVING. I NEEDED TO USE TAPE TO KEEP THEM IN PLACE WHILE DRIVING. I HEARD A LOUD POPPING SOUND WHILE MY CAR WAS PARKED AND THE MIRROR JUST FELL BACKWARDS. NOTHING HIT THE MIRROR AND I WAS IN THE CAR AS IT HAPPENED.   THE POPPING MIRROR HAPPENED ON TWO SEPARATE OCCASSIONS. THE FIRST TIME HAPPENED WHILE I WAS DRIVING AND I THOUGHT SOMETHING HAD HIT MY MIRROR AND CAUSED IT TO BREAK. HOWEVER, I DIDN'T SEE ANYTHING HIT IT WHILE DRIVING. I ONLY HEARD A LOUD NOISE. THE SECOND TIME CONFIRMS THAT THE MIRROR SPONTANEOUSLY BROKE ON ITS OWN. THIS BECOMES A SAFETY HAZARD AS MY MIRROR BROKE WHILE I WAS DRIVING AND I COULD NO LONGER USE MY REAR VIEW MIRROR.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11054011,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2017","dateComplaintFiled":"12/11/2017","vin":"JTHBK1EGXA2","components":"UNKNOWN OR OTHER","summary":"DASHBOARD IS MELTING AND BECOMING STICKY/TACKY AND SHINY CAUSING DECREASED VISIBILITY ON SUNNY DAYS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11041690,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2017","dateComplaintFiled":"10/31/2017","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"TAKATA RECALL  RECEIVED A NOTIFICATION FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATORS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11029590,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2016","dateComplaintFiled":"09/21/2017","vin":"JTHBK1EG9A2","components":"AIR BAGS","summary":"2010 ES350 LEXUS. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIR BAG SAFETY RECALL. *LD    THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE RECALL REPAIR WAS COMPLETED. UPDATED 09/21/2017 *JS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11013387,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2016","dateComplaintFiled":"08/07/2017","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT'S WIFE OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HENDRICK LEXUS OF CHARLOTTE (704-200-9071 LOCATED AT 6025 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212) WHERE THE VEHICLE WAS TAKEN IN FOR REPAIRS. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11012875,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2017","dateComplaintFiled":"08/04/2017","vin":"JTHBK1EG1A2","components":"AIR BAGS","summary":"TL* THE CONTACT OWNED A 2010 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION STATING THAT THE VEHICLE HAD TAKATA AIR BAGS. THE CONTACT WAS CONCERNED THAT THE VIN WAS NOT INDICATING THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. A LOCAL MECHANIC WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE'S MILEAGE WAS 104,000. UPDATED 09/06/17*LJ  *JS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11012360,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"08/02/2017","vin":"JTHBK1EG0A2","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER LEXUS OF ROCKVILLE CENTRE LOCATED AT 700 SUNRISE HIGHWAY ROCKVILLE CENTRE NY 11570, AND PHONE NUMBER: 516-992-4100 WHERE IT WAS INFORMED THAT  RECALL REMEDY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11006780,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2017","dateComplaintFiled":"07/21/2017","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO THE DEALER (FIELDS LEXUS LOCATED IN ORANGE PARK, FL), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11006166,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"07/18/2017","vin":"JTHBK1EG1A2","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF TOWSON LOCATED AT 1040 YORK RD, TOWSON, MD 21204; (410) 769-9400) WAS CONTACTED AND STATED THAT THERE WERE NO APPOINTMENTS AVAILABLE UNTIL THE END OF SEPTEMBER 2017. THE DEALER ALSO STATED THAT IT WAS FINE FOR PEOPLE TO WAIT. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11005917,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2013","dateComplaintFiled":"07/17/2017","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"TL* THE CONTACT OWNED A 2010 LEXUS ES350. WHILE DRIVING 30 MPH, THE CONTACT FELL ASLEEP AND CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SCHULTZ FORD W HAVERSTRAW, INC. LOCATED AT N ROUTE 9W US-9W, WEST HAVERSTRAW, NY 10993; (845) 947-2500 WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES, BUT THE CONTACT WAS TAKEN TO THE HOSPITAL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11005280,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"07/14/2017","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"TAKATA RECALL - THE LOCAL LEXUS OF GREENVILLE IN SC HAS BEEN VERY UNRESPONSIVE AND HAS CANCELLED APPOINTMENTS. OVER A YEAR LATER.  WE KEEP GETTING LETTERS FROM LEXUS, BUT NO ONE IS FIXING IT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11005349,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"07/14/2017","vin":"JTHBK1EG9A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:  16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (VALLEY LEXUS IN MODESTO, CA) AND PROVIDED THE CONTACT WITH A REPAIR APPOINTMENT SCHEDULED FOR SEPTEMBER 20, 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE AVAILABLE AT THE DEALER'S. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/17/17 *BF    *CN","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11004926,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2017","dateComplaintFiled":"07/12/2017","vin":"JTHBK1EGXA2","components":"SERVICE BRAKES","summary":"BRAKES DO NOT STOP AS THEY SHOULD","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11001030,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2016","dateComplaintFiled":"07/10/2017","vin":"JTHBK1EG3A2","components":"AIR BAGS","summary":"2010 LEXUS ES 350.  CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE.  *LD    THE CONSUMER STATED THE MANUFACTURER PROVIDED A LOANER VEHICLE. THE LOANER VEHICLE DID NOT HAVE THE BAR CODE AFFIXED TO IT IN ORDER TO BE PROVIDED ENTRANCE INTO THE CONSUMER'S GATED COMMUNITY NOR, THE SUNPASS FOR TRAVEL ON HIGHWAYS. ALSO, ONLY ONE PERSON WAS PERMITTED TO DRIVE THE VEHICLE. UPDATED 07/10/2017*JS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11003686,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"07/07/2017","vin":"JTHBK1EG5A2","components":"AIR BAGS,SERVICE BRAKES","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). WHILE DRIVING 50 MPH, THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO RESPOND. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. PRIOR TO THE CRASH, THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO STERLING MCCALL LEXUS (10025 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 995-2600) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11003251,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"07/06/2017","vin":"JTHBK1EG0A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:  16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JACK INGRAM LEXUS IN MONTGOMERY, ALABAMA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ    THE CONSUMER STATED THE VEHICLE WAS DUE TO BE REPAIRED ON AUGUST 30, 2017.*JS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11003009,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2017","dateComplaintFiled":"07/05/2017","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL NALLEY LEXUS SMYRNA DEALER WAS CONTACTED AT 888-501-2233 LOCATED ON 2750 COBB PKWY SE. SMYRNA GA, 30080 WHERE SHE WAS INFORMED THAT PARTS WOULD NOT BE MADE AVAILABLE UNTIL SOMETIME IN SEPTEMBER AND SHE WOULD HAVE TO CALL BACK IN SEPTEMBER IN ORDER TO BE PLACED ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11003057,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"07/05/2017","vin":"JTHBK1EG0A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:  16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (HERRIN GEAR LEXUS, JACKSON, MS: 601-354-3882) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11002806,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"07/03/2017","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LEXUS OF NEW ORLEANS IN NEW ORLEANS, LOUISIANA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11002845,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2017","dateComplaintFiled":"07/03/2017","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:  16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE.  THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH NALLEY LEXUS SMYRNA (2750 COBB PKWY SE, SMYRNA, GA 30080) WHO STATED THAT THE PARTS WOULD BE AVAILABLE IN SEPTEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11002851,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2016","dateComplaintFiled":"07/03/2017","vin":"","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE IT WAS INFORMED THAT THE REMEDY PARTS WOULD NOT BE AVAILABLE UNTIL SEPTEMBER OF 2017. THE MANUFACTURER CONFIRMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL SEPTEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11002873,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"07/03/2017","vin":"JTHBK1EG2A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JOHN HARVEY LEXUS, BOSSIER CITY, LA), AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.  UPDATED 08/22/17*LJ  UPDATED 8/25/2017 *JS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10949390,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/11/2016","dateComplaintFiled":"06/26/2017","vin":"","components":"ELECTRICAL SYSTEM,ENGINE","summary":"2010 MERCEDES BENZ E550.  CONSUMER WRITES IN REGARDS TO KEYLESS IGNITION SYSTEM ISSUES AND AUTO-OFF PUSH BUTTON MECHANISM INSTALLATION TO PREVENT CARBON MONOXIDE POISONING.  *SMD    THE CONSUMER STATED THE VEHICLE WAS PARKED IN THE GARAGE. THE NEXT DAY THE GARAGE AS WELL AS THE ENGINE WAS NOTICEABLY HOT. 2 ADULTS WERE LATER FOUND UNCONSCIOUS IN THE HOME FROM CARBON MONOXIDE POISONING.  *JS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11000320,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"06/20/2017","vin":"JTHBK1EG3A2","components":"AIR BAGS","summary":"TAKATA RECALL   IT HAS BEEN OVER A YEAR SINCE I WAS NOTIFIED OF THE RECALL AND THE DEALER STILL DOES NOT HAVE REPLACEMENT AIR BAGS AND ON JUNE 19, 2017, WAS ADVISED THAT HE MAY HAVE THEM IN SEPTEMBER.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10995047,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2016","dateComplaintFiled":"06/14/2017","vin":"JTHBK1EG3A2","components":"AIR BAGS","summary":"TAKATA RECALL  MY LETTER IS DATED.  JULY  9TH 2016 I WOULD LIKE TO FIND OUR WHY THIS PROBLEM HAS NOT BEEN CORRECTED. I HAVE NOT HAD A PASSENGER FOR OVER A YEAR.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10994520,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2016","dateComplaintFiled":"06/12/2017","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"TAKATA RECALL  - LEXUS HAS NOT FIXED OUR INFLATOR.  IT HAS BEEN A WHOLE YEAR SINCE THE RECALL.  WHEN?","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10992800,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2016","dateComplaintFiled":"06/02/2017","vin":"JTHBK1EG9A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PARTS WOULD EVENTUALLY BE AVAILABLE AND REFERRED THE CONTACT TO HER LOCAL DEALER. THE LOCAL DEALER (STERLING MCCALL LEXUS LOCATED AT 10025 SOUTHWEST FWY HOUSTON, TX 77074) WAS CONTACTED AND STATED THAT THEY DID NOT SEE THE INFLATORS BEING REPAIRED AND SUGGESTED THAT THE CONTACT CONSIDER A NEW VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10992942,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2016","dateComplaintFiled":"06/02/2017","vin":"JTHBK1EG2A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (LEXUS OF CONCORD 2001 MARKET STREET CONCORD, CA 94520) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10992746,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"06/01/2017","vin":"JTHBK1EG5A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LEXUS OF JACKSONVILLE, 10259 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (888) 721-3509) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER DID NOT KNOW WHEN THE VEHICLE COULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10992484,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"05/31/2017","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (LEXUS OF CLEARWATER, 27547 US HWY 19 N, CLEARWATER, FL 33761; (727) 231-1443) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL SEPTEMBER OF 2017. THE MANUFACTURER WAS CONTACTED AT 800-255-3987 AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10991710,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2016","dateComplaintFiled":"05/25/2017","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL FREEMAN TOYOTA LEXUS DEALER (2875 CORBY AVE SANTA ROSA, CA 95407), BUT WAS NOT SERVICED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10991056,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"05/22/2017","vin":"JTHBK1EG9A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10986324,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2016","dateComplaintFiled":"05/18/2017","vin":"JTHBK1EG8A2","components":"SEATS","summary":"THE SEAT MATERIAL DETERIORATED AND THREAD FALLS APART CAUSING SEAT TO FALL APART.  THE REPAIRS FOR THE SINGLE SEAT WERE ESTIMATED AT $2,300.00","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10984638,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2016","dateComplaintFiled":"05/10/2017","vin":"JTHBK1EG1A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:  16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE.  THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE ANTICIPATED REPAIR DATE WAS SEPTEMBER OF 2017. A DEALER WAS CONTACTED AND STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10983857,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2016","dateComplaintFiled":"05/06/2017","vin":"JTHBK1EG3A2","components":"AIR BAGS","summary":"TAKATA RECALL.    MY FATHER WAS TOLD ABOUT AN INFLATOR RECALL ON HIS PASSENGER SIDE AIRBAG LAST YEAR (MAY 2016).  HE WAS TOLD TO CONTINUE DRIVING THE CAR BUT IT WAS RECOMMENDED THAT NO ONE RIDE IN THE PASSENGER SEAT.  MY FATHER IS 90 YEARS OLD AND STILL CARRIES A VALID DRIVER'S LICENSE. MY MOTHER IS 84.  PUTTING HER IN THE BACKSEAT OF THE CAR FOR A FEW MONTHS WOULD BE INCONVENIENT BUT DOABLE. PUTTING HER IN THE BACKSEAT FOR OVER A YEAR IS UNACCEPTABLE (NOT TO MENTION SHE REFUSES TO BE CHAUFFEURED AROUND THE CITY BY MY FATHER).  I WORK FOR AMERICAN HONDA MOTOR CO. AND IT IS OUR POLICY TO GET PEOPLE OUT OF THEIR CARS UNTIL SUCH TIME AS THEY CAN BE FIXED.  I AM CONCERNED THAT LEXUS DOES NOT HAVE THIS SAME POLICY. IF THAT AIRBAG DEPLOYS DURING A COLLISION, I HAVE NO DOUBT IT WILL KILL MY MOTHER. I THINK IT ONLY APPROPRIATE THAT MY PARENTS BE PROVIDED A RENTAL AT LEXUS' EXPENSE UNTIL THE INFLATOR CAN BE REPLACED (HOPEFULLY SOMETIME IN 2017).","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10983218,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2016","dateComplaintFiled":"05/03/2017","vin":"JTHBK1EG0A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10972211,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2016","dateComplaintFiled":"04/13/2017","vin":"JTHBK1EG4A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER  THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE.  THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.   UPDATED 07/11/17*LJ    *CN","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10972237,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"04/13/2017","vin":"JTHBK1EG9A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10971741,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2016","dateComplaintFiled":"04/10/2017","vin":"JTHBK1EG1A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10971422,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"04/08/2017","vin":"JTHBK1EG3A2","components":"AIR BAGS","summary":"TAMARA RECALL-ISSUED FOR MY VEHICLE IN MAY OF 2016. NEXT MONTH WILL BE A YEAR AND LEXUS STILL HASN'T DONE ANYTHING. I WAS ORIGINALLY TOLD TWICE THEY WERE WAITING ON PARTS. WHEN THEY CALLED FOR MY SERVICE APPOINTMENT I ASKED IF THE PARTS WERE FINALLY RECEIVED. I WAS THEN TOLD THEY'RE STILL \"DECIDING\" WHAT TO DO. THAT SHOULDN'T TAKE ONE YEAR!","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10971076,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2017","dateComplaintFiled":"04/07/2017","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10971127,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2016","dateComplaintFiled":"04/07/2017","vin":"","components":"AIR BAGS","summary":"\"TAKATA RECALL \"  I HAVE BEEN WAITING FOR MONTHS FOR AIRBAG REPLACEMENT. THE LEXUS DEALERSHIP AND HQ STATES THEY DO NOT KNOW WHEN REPLACEMENT WILL BE AVAILABLE. I AM 81 YEARS OLD AND THIS IS CAUSING UNDUE HARDSHIP AND STRESS FOR ME.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10970668,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2016","dateComplaintFiled":"04/05/2017","vin":"JTHBK1EG1A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10970037,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2015","dateComplaintFiled":"04/02/2017","vin":"JTHBK1EGXA2","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"I AM STILL WAITING FOR THE TAKATA AIRBAGS (ABOUT 1.5-2 YRS) TO BE REPLACED DUE TO THE RECALL BUT DEALER JUST SAYS NOTHING CAN BE DONE UNTIL AIRBAGS ARE RECEIVED.  IN ADDITION, MY DASHBOARD HAS BEEN MELTING FOR THE LAST THREE YEARS AND NOW HAS BECOME A SAFETY ISSUE BECAUSE THE GLARE BLOCKS MY LINE OF VISION DURING THE DAY AND AT NIGHT DUE TO THE REFLECTION OF THE LIGHTS.I TOLD THE DEALER ABOUT THIS ISSUE AS WELL AS LEXUS CUSTOMER SERVICE BUT I AM JUST TOLD THAT 2010 IS NOT INCLUDED IN THE RECALL CAMPAIGN.  I HAVE BEEN UNABLE TO TAKE AN ACCURATE PICTURE BECAUSE THE GLARE/LINE OF VISION BLOCKAGE IS HARD TO SEE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10968936,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2016","dateComplaintFiled":"03/28/2017","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"WE RECEIVED A NOTICE BY MAIL THAT THE AIRBAGS IN OUR VEHICLE WAS BEING RECALLED AND ADDITIONAL INFORMATION REGARDING REPAIR WOULD BE FORTHCOMING. THE NOTICE WAS RECEIVED MAY 2016, ALMOST A YEAR AGO AND NO FURTHER NOTICE HAS BEEN RECEIVED. THE ONLY RECOMMENDATION FROM LEXUS WAS TO NOT HAVE ANYBODY SIT IN THE FRONT PASSENGER SEAT WHICH MEANS NOT HAVING FULL USE OF MY OWN VEHICLE. THIS DELAY IN TAKING ACTION IS UNACCEPTABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10968323,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2016","dateComplaintFiled":"03/24/2017","vin":"JTHBK1EGXA2","components":"AIR BAGS","summary":"TL* TAKATA RECALL  THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.  UPDATED 05/17/17*LJ  UPDATED 05/22/2017*JS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10968411,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"03/24/2017","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.   UPDATED 05/03/17*LJ  *AS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10967417,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"03/21/2017","vin":"JTHBK1EG1A2","components":"AIR BAGS","summary":"TAKATA & LEXUS RECALL.   HAD BEEN NOTIFIED BY LEXUS TWO OR THREE TIMES THAT THE RECALL FOR THE PASSENGER AIR BAG WOULD BE IN THE FIRST QUARTER OF 2017--LAST ON 2/6/17. ON 3/20/17 WAS NOTIFIED IT WOULD BE BY THE LAST QUARTER OF 2017. THAT MEANS WE HAVE NOT HAD USE OF THE PASSENGER SEAT FOR PROBABLY A YEAR.  THEY OFFER A 35.00 ALLOWANCE TO HAVE A VEHICLE WHICH WOULD NOT BE THE EQUAL OF WHAT WE HAVE.  I BELIEVE MORE PRESSURE SHOULD BE PUT ON LEXUS.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10967125,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2016","dateComplaintFiled":"03/20/2017","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS THE REMEDY NOT YET AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10966557,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"03/17/2017","vin":"JTHBK1EG5A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER STATED MONTHS AGO THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE THE SECOND RECALL NOTICE FROM THE MANUFACTURER. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10965910,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2016","dateComplaintFiled":"03/14/2017","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"TAKATA RECALL, I DON'T UNDERSTAND WHY IT HAS TAKEN SO LONG TO ADDRESS THIS ISSUE. I WAS NOTIFIED ALMOST ONE YEAR AGO, I HAD TO TAKE A LONG TRIP WITH MY FAMILY THIS PAST NOVEMBER 2016, AND LEXUS DID PROVIDE A RENTAL, HOWEVER, THE RECALL HAS MADE  MY FAMILY HAVE TO PLAN NOT TO USE THE FRONT SIT AND LIMITS THE VEHICLE'S USEFUL PURPOSE. WHAT DISTURBS ME MORE, THERE HAS NOT BEEN ANY FURTHER INFORMATION REGARDING A SCHEDULED REMEDY. HOW DO YOU PLAN YOUR VEHICLE'S USE? A PROJECTED SCHEDULED REMEDY IS IN ORDER, OLDER VEHICLES AFFECTED SHOULD HAVE PRIORITY, IF SCHEDULES ARE ANNOUNCED IT WOULD BE DIFFICULT FOR DEALERS TO PICK AND CHOOSE WHAT VEHICLE OWNERS GET SERVICED AND IN WHAT ORDER.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10965938,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"03/14/2017","vin":"JTHBK1EGXA2","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10960392,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2016","dateComplaintFiled":"03/13/2017","vin":"JTHBK1EG5A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10960418,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2016","dateComplaintFiled":"03/13/2017","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONTAL AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN  *AS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10965787,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2017","dateComplaintFiled":"03/13/2017","vin":"JTHBK1EG0A2","components":"AIR BAGS","summary":"TAKATA RECALL I HAVE BEEN WAITING FOR THE FIX FOR ALMOST A YEAR CALLED THE DEALERSHIP AND THEY SAID HOPEFULLY IN SEPTEMBER OF 2017.  SEEMS A BIT CRAZY TO ME","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10958822,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2016","dateComplaintFiled":"03/06/2017","vin":"JTHBK1EG3A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10958406,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2016","dateComplaintFiled":"03/03/2017","vin":"JTHBK1EGXA2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE.  THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 06/13/17*LJ UPDATED 10/13/2017*JS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10957480,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2016","dateComplaintFiled":"02/28/2017","vin":"JTHBK1EG3A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10957637,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2016","dateComplaintFiled":"02/28/2017","vin":"JTHBK1EG9A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10957280,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2016","dateComplaintFiled":"02/27/2017","vin":"JTHBK1EG4A2","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.   UPDATED 05/02/17*LJ    THE CONSUMER STATED THE MANUFACTURER DID NOT OFFER A REPLACEMENT VEHICLE. UPDATED 10/12/2017*JS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10956574,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2016","dateComplaintFiled":"02/23/2017","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10956615,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2016","dateComplaintFiled":"02/23/2017","vin":"JTHBKIEG4A2","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10956331,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2016","dateComplaintFiled":"02/22/2017","vin":"JTHBK1EG1A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10955083,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2017","dateComplaintFiled":"02/16/2017","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10950045,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2016","dateComplaintFiled":"02/07/2017","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"TAKATA RECALL - UNABLE TO USE PASSENGER SEAT IN MY CAR WHICH IS MY PRIMARY MODE OF TRANSPORTATION AND NEED ALL PASSENGER SEAT.  NO WORD OR INDICATION OF WHEN FIX WHEN BE AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10949855,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2016","dateComplaintFiled":"02/06/2017","vin":"JTHBK1EG1A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONT PASSENGER SIDE AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10949284,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"02/03/2017","vin":"JTHBK1EG4A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000(AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10948428,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2016","dateComplaintFiled":"01/30/2017","vin":"JTHBK1EG0A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10947713,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2016","dateComplaintFiled":"01/26/2017","vin":"JTHBK1EGXA2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10947664,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2016","dateComplaintFiled":"01/25/2017","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10946185,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2016","dateComplaintFiled":"01/18/2017","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"TAKATA RECALL  I RECEIVED A RECALL NOTICE IN MAY 2016. I INQUIRED ABOUT THE REPAIR AND WAS TOLD PARTS WOULD NOT BE AVAILABLE UNTIL JAN 2017. I CALLED AGAIN AND WAS TOLD THE PARTS ARE STILL NOT AVAILABLE. PLEASE DO SOMETHING TO EXPEDITE THE REPAIRS.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10945836,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2016","dateComplaintFiled":"01/17/2017","vin":"JTHBK1EG2A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10945026,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2017","dateComplaintFiled":"01/13/2017","vin":"JTHBK1EGXA2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10944589,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"01/12/2017","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10938790,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"12/30/2016","vin":"JTHBK1EG4A2","components":"AIR BAGS","summary":"TAKATA RECALL. I RECEIVED THE RECALL NOTICE BACK IN MAY 2016. SINCE THEN I HAVE NOT RECEIVED A FOLLOW-UP ON THE STATUS OF MY VEHICLE'S RECALL. THE TIME IS UNREASONABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10935193,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2016","dateComplaintFiled":"12/14/2016","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"TAKATA RECALL - I HAVE 5 CHILDREN / IT IS NOT FEASIBLE FOR ME TO HAVE A CAR WHERE IT IS UNSAFE FOR A FRONT SEAT PASSENGER.  I NEED ANOTHER VEHICLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10935062,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2016","dateComplaintFiled":"12/13/2016","vin":"KRJBL1EGXA2","components":"AIR BAGS","summary":"TAKATA RECALL.  CHECKED RECALL STATUS ON JULY 26, 2016 AND AGAIN ON DECEMBER 12, 2016.  LEXUS HAS YET TO COMPETE A PLAN TO REPLACE THE DEFECTIVE AIR BAGS.  I AM CONCERNED ABOUT THE SAFETY OF MY FAMILY.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10934809,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"12/12/2016","vin":"JTHBK1EG2A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) MONTHS AGO. THE CONTACT CALLED THE DEALER FOR MONTHS, BUT THEY KEPT INDICATING THAT THE PARTS HAD NOT YET BEEN SUPPLIED TO THE DEALER. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.   UPDATED 03/06/17*JB","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10934387,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2016","dateComplaintFiled":"12/10/2016","vin":"JTHBK1EG4A2","components":"AIR BAGS","summary":"TAKATA AIRBAG RECALL.  NOTIFIED IN JULY 2016 OF THE ISSUE OF THE TAKATA  AIRBAG RECALL AND WAS INSTRUCTED BY LOCAL LEXUS DEALER (MOTOR CITY LEXUS, BAKERSFIELD, CA) TO REFRAIN FROM ALLOWING PASSENGERS TO RIDE IN FRONT PASSENGER SEAT.  EXTREME HARDSHIP BECAUSE MY WIFE RECENTLY HAD SURGERIES AND GETTING IN AND OUT OF REAR SEAT IS DIFFICULT AND UNCOMFORTABLE.  MONTHLY CONTACT WITH LEXUS DEALER REGARDING REPAIR HAVE BEEN MET WITH ARROGANT DISREGARD FOR REPAIR REQUEST.  [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10934220,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"12/09/2016","vin":"JTHBK1EG9A2","components":"AIR BAGS","summary":"TAKATA RECALL UPDATE STILL UNRESOLVED.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10933697,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"12/07/2016","vin":"","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10930237,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2016","dateComplaintFiled":"12/06/2016","vin":"JTHBK1EG5A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10927416,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2016","dateComplaintFiled":"11/22/2016","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10927280,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2016","dateComplaintFiled":"11/21/2016","vin":"JTHBK1EG0A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE REPAIR WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.  UPDATED 01/16/17*LJ  UPDATED 01/11/17.*JB","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10926420,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2016","dateComplaintFiled":"11/16/2016","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10926522,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2016","dateComplaintFiled":"11/16/2016","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10925358,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2016","dateComplaintFiled":"11/10/2016","vin":"JTHBK1EG1A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.  UPDATED 02/21/17*LJ  UPDATED 02/22/17.*JB","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10924487,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2016","dateComplaintFiled":"11/06/2016","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"TAKATA RECALL,  IN JUNE 2016 I RECEIVED IN THE US MAIL A NOTICE OF RECALL FOR THE FRONT PASSENGER AIRBAG.  THE NOTICE ADVISED ME TO NOT DRIVE THE VEHICLE WITH A PASSENGER IN THE FRONT PASSENGER SEAT.  IT IS 5 MONTHS LATER AND LEXUS STILL HAS NO SOLUTION OR AVAILABLE REMEDY FOR THIS SITUATION.  IN THE MEANTIME THE RESALE PRICE OF THE CAR HAS FALLEN DUE TO THIS SITUATION.  I WANT THE AIRBAG REPLACED BY LEXUS SOON.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10924353,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2016","dateComplaintFiled":"11/04/2016","vin":"JTHBK1EGXA2","components":"AIR BAGS","summary":"TAKATA RECALL. WE WERE NOTIFIED OF THE RECALL IN JUNE 2016.  IT IS NOVEMBER AND WE HAVE RECEIVED NO FURTHER INFORMATION. SO FAR THE ONLY CORRECTIVE ACTION HAS BEEN TO NOT USE THE FRONT PASSENGER SEAT. IF THE PROBLEM IS SERIOUS, IT'S TIME TO FIX IT OR AT LEAST LET US KNOW WHEN IT WILL BE FIXED.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10923722,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2016","dateComplaintFiled":"11/02/2016","vin":"JTHBK1EG0A2","components":"AIR BAGS","summary":"TAKATA RECALL. IT HAS TAKEN TOO LONG TO RECTIFY THE DEFECT. THE RECALL WAS DATED JUNE 9 2016. TODAY IS NOVEMBER 1 2016. I HAVE LOST THE USE OF THE FRONT PASSENGER SEAT FOR ALMOST 5 MONTHS! WILL I BE COMPENSATED BY LEXUS/TAKATA FOR LOSS OF USE? WHEN CAN I EXPECT THE DEFECT TO BE FIXED?","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10919943,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2016","dateComplaintFiled":"10/28/2016","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"UP TO DATE, LEXUS STILL HAS KO REMEDY TO REPLACE THE PASSENGER AIR BAG! THEY CHARGE A LOT OF MONEY FOR THIS LUXURY VEHICLE BUT NOT FAST ENOUGH TO FIXED THE SAFETY ISSUE WHICH OBVIOUSLY COULD CAUSE SERIOUS INJURY OR DEATH. I ALWAYS HAVE MY 3 1/2 MONTH OLD BABY IN THE CAR AND I AM SCARED TO THINK ABOUT THE METAL FRAGMENTS THAT CAN HARM MY BABY ONCE THE AIRBAG IS DEPLOYED. COME ON LEXUS, HAVE THE HUMANITY IN FIXING THE DEFECTIVE AIR BAG YOU PLACED IN YOUR LUXURY CARS! YOU SHOULD GET IN TROUBLE OR BE FINED FOR ACTING SOOOO SLOW TO FIX THE ISSUE. I WONDER HOW MANY DEATHS HAVE BEEN REPORTED DUE TO YOUR LACK OF ACTION!","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10919953,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"10/28/2016","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"TAKATA RECALL.  LEXUS STATES THAT \"DO NOT OPERATE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT\".  HAVE DONE THIS SINCE MAY 2016.  THIS IS AN UNREASONABLE REQUEST FOR A FAMILY OF 5.  TO DATE, LEXUS HAS EXCEEDED THE TIME FRAME TO REPLACE THE AIR BAGS AND NO REPLACEMENT IN SIGHT.  HAVE CALLED LEXUS..STILL NO TIMELINE FOR REMEDY.  MY SON'S HONDA PILOT AIRBAG HAS BEEN REPLACED. IS LEXUS WAITING FOR AN ACCIDENT TO HAPPEN?  WE NEED YOU TO PUSH LEXUS TO REMEDY THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10916332,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2016","dateComplaintFiled":"10/16/2016","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"TAKATA RECALL: IT IS TAKING TOO LONG TO REMEDY THIS AIRBAG SITUATION. IT IS AN EXTREME INCONVENIENCE TO HAVE PASSENGERS RIDE IN THE REAR.  FIX IT OR UPGRADE MY VEHICLE!","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10915268,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2016","dateComplaintFiled":"10/11/2016","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10915322,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2016","dateComplaintFiled":"10/11/2016","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"NOTHING HAS HAPPENED I AM COMPLAINING AS LEXUS HAS KNOWN ABOUT THIS SINCE MAY AND STILL HAVEN'T BEEN CONTACTED TO FIX MY VEHICLE?","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10910388,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2016","dateComplaintFiled":"10/06/2016","vin":"JTHBK1EG3A2","components":"AIR BAGS","summary":"2010 LEXUS ES 350.  CONSUMER WRITES IN REGARDS TO FAULTY AIRBAG RECALL ISSUES AND LACK OF PARTS.  *SMD","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10909981,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2016","dateComplaintFiled":"09/27/2016","vin":"JTHBK1EG0A2","components":"AIR BAGS","summary":"TAKATA RECALL: LEXUS HAS BEEN UNABLE TO REPAIR OUR PASSENGER-SIDE AIRBAG IN A REASONABLE TIME FROM THE MAY 3, 2016, AMENDMENT TO THE NOVEMBER 3, 2015, CONSENT ORDER REQUIRING THE REPLACEMENT OF SAID AIRBAG.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10909553,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2016","dateComplaintFiled":"09/25/2016","vin":"JTHBK1EG4A2","components":"AIR BAGS","summary":"\"TAKATA RECALL\" - LEXUS HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. THEY HAVE KNOWN ABOUT THIS FOR MONTHS AND SENT A LETTER IN JULY SAYING \"IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, STRIKING THE VEHICLE OCCUPANTS, AND RESULT IN SERIOUS INJURY OR DEATH.\" THE LOCAL DEALER HAS NO IDEA WHEN THE REPLACEMENT OF THE AIRBAG INFLATOR OR THE AIRBAG ASSEMBLY WILL BE AVAILABLE. UNTIL THE REPLACEMENT IS MADE, THE CAR CANNOT BE DRIVEN WITH SOMEONE IN THE PASSENGER SEAT. THIS CREATES A HUGE HARDSHIP AND GREATLY REDUCES THE ABILITY TO USE THE CAR. SINCE LEXUS HAS KNOW ABOUT THIS FOR A LONG TIME, IT IS UNACCEPTABLE TO NOT PROMPTLY REMEDY THE DEFECT OR EVEN GIVE A TIME RANGE WHEN THE REMEDY MIGHT BE COMPLETED.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10908456,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2016","dateComplaintFiled":"09/21/2016","vin":"JTHBK1EG2A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10908147,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2010","dateComplaintFiled":"09/20/2016","vin":"JTHBK1EG5A2","components":"AIR BAGS","summary":"TAKATA RECALL - NOTIFIED OF RECALL NO 16V-340 LAST APRIL. LEXUS DEALER ADVISES AS OF 9/20/2016  THEY STILL HAVE NO IDEA OF HOW OR WHEN THEY WILL FIX DEFECT AND UPON MT INQUIRY -  THERE IS NO WAY TO DISABLE DEFECT PART.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10903622,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2016","dateComplaintFiled":"09/05/2016","vin":"JTHBK1EG1A2","components":"AIR BAGS","summary":"TAKATA RECALL.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10903440,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2016","dateComplaintFiled":"09/03/2016","vin":"JTHBK1EGXA2","components":"UNKNOWN OR OTHER","summary":"I WAS BACKING CAR OUT OF DRIVEWAY WHEN ALL OF A SUDDEN CAR ACCELERATED HITTING CURB, RAN UP AN EMBANKMENT AND CRASHED INTO NEIGHBORS FRONT STEPS. THIS IS THE FIRST TIME IT EVER DID THAT. IT APPEARS THAT THROTTLE MUST HAVE STUCK CLOSE TO MAXIMUM ACCELERATION AS CAR CLIMBED UP A 10-12  FOOT EMBANKMENT AND HIT NEIGHBORS BRICK FRONT STEPS WITH SUCH FORCE IT PICKED REAR WHEELS RIGHT OFF THE GROUND.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10898914,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2016","dateComplaintFiled":"08/26/2016","vin":"JTHBK1EG9A2","components":"AIR BAGS","summary":"APPARENTLY, LEXUS MAILED A RECALL NOTICE TO MY HOME ADDRESS SOMETIME IN JUNE (THE LETTER DOES NOT HAVE A DATE THAT IT WAS ISSUED) ABOUT THE TAKATA PASSENGER AIRBAG PROBLEM. HOWEVER, I DID NOT KNOW ABOUT THE RECALL NOTICE UNTIL AFTER I MADE A LONG TRIP WITH MY SISTER FROM ATLANTA, GA TO MELBOURNE, FL IN MID JUNE 2016. FORTUNATELY MY SISTER AND I WERE NOT IN AN ACCIDENT DURING THAT TRIP, BUT IF I HAD KNOWN ABOUT THE RECALL BEFOREHAND, I WOULD NOT HAVE USED THE CAR FOR THE TRIP. LEXUS NEEDS TO DO A BETTER JOB OF NOTIFYING THEIR CUSTOMERS OF SERIOUS PROBLEMS THAT COULD RESULT IN MAJOR INJURY OR DEATH. I AM ANGRY THAT MY HUSBAND AND I CANNOT MAKE FULL USE OF THIS CAR AND THAT LEXUS IS NOT FIXING THIS PROBLEM...THEY TOLD US TO WAIT ANOTHER 6 MONTHS. WHY SHOULD I HAVE TO CONTINUE MAKING CAR PAYMENTS ON A VEHICLE THAT IS DEFECTIVE AND DANGEROUS. SHAME ON THE CAR MANUFACTURERS LEXUS (TOYOTA) AND MANY OTHERS WHO KNEW THAT TAKATA AIR BAGS WERE DEFECTIVE AND YET STILL INSTALLED THEM IN THEIR CARS IN THE NAME OF SAVING DOLLARS. DISGUSTING!","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10897974,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2016","dateComplaintFiled":"08/23/2016","vin":"JTHBK1EG4A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10897595,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"08/22/2016","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"TAKATA RECALL.  LEXUS HAS DISTRIBUTED AN \"INTERIM NOTICE\" OF THIS RECALL THAT ADVISES OWNERS NOT TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT.  THE LETTER STATES LEXUS IS \"TAKING THIS ACTION TO ENSURE YOUR SAFETY\".  IN REALITY, THE NOTICE IS AN OBVIOUS ATTEMPT TO PROTECT LEXUS FROM ANY LIABILITY.  THIS NOTICE WAS SENT THREE MONTHS AGO, AND YET THERE IS NO REMEDY AVAILABLE.  THE RECOMMENDED SOLUTION IS IMPRACTICAL FOR MOST FAMILIES.  THE QUESTION IS HOW LONG SHOULD CONSUMERS CONSIDER IS A \"REASONABLE\" TIME FOR THIS PROBLEM TO BE CORRECTED.  THE ISSUE ESSENTIALLY PREVENTS AN OWNER FROM HONESTLY TRADING, SELLING, OR OTHERWISE DISPOSING OF THE VEHICLE WHILE THE PROBLEM EXISTS.  I ALSO LEASE ANOTHER LEXUS VEHICLE AND WAS TOLD BY LEXUS THAT I COULD DRIVE THAT ONE WHILE WE WAITED FOR THE RECALL TO BE RESOLVED.  THAT ADDS MILES TO MY LEASE OBLIGATION THAT WERE NOT PLANNED FOR.  LEXUS INDICATED THEY WOULD PROVIDE ALTERNATE TRANSPORTATION, BUT I HAVE RECEIVED NO CONFIRMATION OF THAT OFFER.  THE VEHICLE THAT I PURCHASED IS NOT USABLE THROUGH NO FAULT OF MINE, AND IT DOES NOT APPEAR THERE IS ANY URGENCY BY LEXUS TO CORRECT THE FAULT SINCE THE LIABILITY HAS BEEN COVERED BY AN \"INTERIM NOTICE\".  THAT IS THE BASIS OF MY COMPLAINT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10897182,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2016","dateComplaintFiled":"08/19/2016","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"TAKATA RECALL.  WE WERE NOTIFIED OF THE TAKATA AIRBAG RECALL AFFECTING OUR 2010 LEXUS ES 350 BUT WERE TOLD THAT THERE IS NO REMEDY AT THIS TIME.  WE WERE ALSO TOLD TO NOT HAVE PASSENGERS RIDE IN THE FRONT SEAT.  THIS IS AN UNACCEPTABLE RESPONSE AS WE ARE CONCERNED ABOUT THE DRIVERS SAFETY AND THE CAR IS EFFECTIVELY A 3 PASSENGER VEHICLE LIMITING OUR ABILITY TO CARPOOL.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10895937,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2016","dateComplaintFiled":"08/15/2016","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10896062,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2016","dateComplaintFiled":"08/15/2016","vin":"JTHBK1EG0A2","components":"AIR BAGS","summary":"HAVE NOT BEEN CONTACTED WITH A DATE FOR REPLACEMENT, AND HAVE BEEN WAITING OVER THREE MONTHS. NO DATE PROVIDED FOR ACTUAL REPLACEMENT OF TAKATA AIRBAG.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10895566,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2015","dateComplaintFiled":"08/13/2016","vin":"1N4AL11D55C","components":"STEERING,SUSPENSION","summary":"READING NEWS ON ABC ENTITLED \"TOYOTA RECALLS OLDER MODELS WITH RECURRING SUSPENSION ISSUES\". LINK:  HTTP://ABCNEWS.GO.COM/BUSINESS/WIRESTORY/TOYOTA-RECALLS-OLDER-MODELS-RECURRING-SUSPENSION-ISSUES-41331440?YPTR=YAHOO    SIMILAR WOBBLING EXPERIENCE WHEN DRIVING THIS CAR. MINOR UNEVEN PAVEMENT CAUSES THIS VEHICLE TO WOBBLE AND DIFFICULT TO STEER.  NOTICE THIS SINCE WE BOUGHT IT ABOUT 2 YEARS AGO.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10895069,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"08/11/2016","vin":"JTHBK1EG1A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10895080,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2016","dateComplaintFiled":"08/11/2016","vin":"JTHBK1EG0A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10894539,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2016","dateComplaintFiled":"08/11/2016","vin":"JTHBK1EG7A2","components":"AIR BAGS","summary":"2010 LEXUS ES350.  CONSUMER REQUESTS ASSISTANCE WITH ARRANGING ALTERNATIVE VEHICLE UNTIL REPLACEMENT PARTS BECOME AVAILABLE TO REPAIR PASSENGER AIRBAG INFLATOR RECALL.  *SMD","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10894744,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2016","dateComplaintFiled":"08/10/2016","vin":"JTHBK1EG9A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10892457,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2016","dateComplaintFiled":"08/04/2016","vin":"JTHBK1EG4A2","components":"AIR BAGS","summary":"2010 LEXUS ES350 C.  CONSUMER WRITES IN REGARDS TO NO REMEDY/ REPLACEMENT PARTS AVAILABLE FOR INSTALLATION OF FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE.  *SMD","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10892857,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2016","dateComplaintFiled":"08/03/2016","vin":"JTHBK1EG1A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.   UPDATED 09/30/16*LJ  UPDATED 10/04/16.8JB","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10892925,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2016","dateComplaintFiled":"08/03/2016","vin":"JTHBK1EG2A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10892971,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2016","dateComplaintFiled":"08/03/2016","vin":"JTHBK1EG0A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10888636,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2016","dateComplaintFiled":"07/26/2016","vin":"","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10888202,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2016","dateComplaintFiled":"07/25/2016","vin":"JTHBK1EG3A2","components":"AIR BAGS","summary":"\"TAKATA RECALL\". I CALLED MY LOCAL LEXUS DEALERSHIP TO SEE IF I COULD GET A RENTAL CAR UNTIL THEY WERE ABLE TO FIX MY CAR.  WHAT THEY OFFERED WAS RIDICULOUS.  THEY WOULD APPROVE $30.00 A DAY FOR RENTAL CAR WITH A $1,000.00 LIMIT. THE PARTS WILL NOT BE AVAILABLE UNTIL 2017. THAT WOULD MEAN THAT I WOULD BE RESPONSIBLE FOR OVER FIVE MONTH FOR A RENTAL CAR.  MY HONDA TRUCK IS ON THE SAME RECALL AND THEY OFFERED ME FREE RENTAL WHICH I AM DRIVING. I TRIED TO CALL LEXUS AT 800-255-3987 BUT THEY DROP THE LINE AFTER HOLDING FOR OVER15 MINUTES TWICE.  I AM RETIRED AND WE HAVE 3 GRANDCHILDREN SO MY CAR WILL NOT BE SAFE TO DRIVE WHEN THEY VISIT.  PLUS, MY WIFE AND I WILL NOT BE ABLE TO RIDE TOGETHER UNLESS SHE SITS IN THE BACK SEAT.  THE OFFER BY LEXUS IS NOT ACCEPTABLE ESPECIALLY SINCE HONDA HAS OFFERED A MORE REASONABLE OPTION.  THANK YOU  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10888426,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2016","dateComplaintFiled":"07/25/2016","vin":"JTHBK1EGXA2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.... UPDATED 08/23/16 *BF    *CN","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10887684,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2016","dateComplaintFiled":"07/22/2016","vin":"JTHBK1EG6A2","components":"AIR BAGS","summary":"TL* TAKATA RECALL.THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10885617,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2016","dateComplaintFiled":"07/18/2016","vin":"JTHBK1EGXA2","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF  NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10837551,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2014","dateComplaintFiled":"02/22/2016","vin":"JTHBK1EG0A2","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD HAD MELTED. AS A RESULT, WHEN SUNLIGHT STRUCK IT CAUSED A GLARE AND OBSTRUCTED THE CONTACT'S VIEW. THE VEHICLE WAS TAKEN TO A DEALER BUT THE VEHICLE WAS UNABLE TO DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10684228,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2015","dateComplaintFiled":"02/19/2015","vin":"JTHBK1EG0A2","components":"ELECTRICAL SYSTEM","summary":"I HAVE LEXUS ES350 YEAR 2010 ,I HAVE PROBLEM WITH THE BATTERY NEED TO JUMP STAR I BRING TO THE DEALER TO CHECK ,THEY TOLD ME NEED TO CHANGE THE BATTERY ,WITH THE FULL PRICE $198.00 ,THEY TOLD ME THE BATTERY ON MY CAR IS NO MORE WARRANTY I HAVE NO IDEA ,BUT THE BATTERY ON MY CAR  FROM LEXUS LOGO AND WITH THE 84 MONTH WARRANTY ON IT , IF YOU COUNTING BACK ON THE CAR 2010  UNTIL NOW IS NOT 60 MONTH YET , BUT THE TOLD ME NO MORE  WARRANTY ,THEY SAY THE LEXUS COMPANY ONLY WARRANTY FOR 2 YEARS I HAVE TAKE THE PICTURE ON THAT BATTERY THEY HAVE PART NO.# 00544-MF24F-575 575CCA/130RC  84 MONTH WARRANTY  LEXUS LOGO DISTRIBUTED BY TOYOTA MOTOR THE SERIAL # 2111278637  PLEASE CAN YOU TELL ME IS THAT STILL WARRANTY OR NOT , AND WHAT DO I HAVE TO DO NEXT , BECAUSE I THINK THAT THE LEXUS CHEATING ON CUSTOMER  ON THE WARRANTY , NEED SOME ADVISE ,THANKS  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10655065,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"06/16/2011","dateComplaintFiled":"11/14/2014","vin":"","components":"AIR BAGS","summary":"THE 2010 LEXUS E35 I WAS A PASSENGER IN WAS REAR ENDED IN A MULTI-CAR ACCIDENT ON JUNE 11, 2011, ON INTERSTATE HIGHWAY 80 IN ROXBURY TOWNSHIP, NEW JERSEY.  THERE WERE THREE CARS INVOLVED IN THIS COLLISION AND THE LEXUS I WAS RIDING IN WAS THE ONLY CAR WHOSE AIR BAGS FAILED TO DEPLOY.  AS RESULT I SUSTAINED A SEVERE CASE OF WHIPLASH INVOLVING MY RIGHT SHOULDER AND ARM FROM WHICH I CONTINUE TO SUFFER ALMOST CONSTANTLY DAILY DISCOMFORT THREE YEARS LATER.  THIS INJURY WOULD HAVE BEEN COMPLETELY AVOIDED HAD THESE TAKATA AIRBAGS DEPLOYED AS THEY WERE INTENDED TO DO AS RESULT OF DIRECT IMPACT BY ANOTHER VEHICLE.  I URGE THE NATIONAL TRANSPORTATION SAFETY BOARD TO COMMENCE A ROBUST AND VIGOROUS CRIMINAL INQUIRY INTO THESE  FAILED TAKATA AIRBAGS THAT LEXUS INSTALLED ON THEIR VEHICLES DURING 2010.  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10533242,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2013","dateComplaintFiled":"08/02/2013","vin":"JTHBK1EGXA2","components":"AIR BAGS","summary":"AFTER 2.5 YEARS OF SATISFACTORY OPERATION, THE FRONT PASSENGER AIRBAG SENSOR LIGHT BEGAN TO INTERMITTENTLY CHANGE BETWEEN \"ON\" AND \"OFF\" WITH MY 100 LB. WIFE AS THE FRONT SEAT PASSENGER (SAME WIFE, SAME WEIGHT WITHIN +/- 3 LBS,),  LEXUS DEALER TRIED 2 RECALIBRATING WITH NO SUCCESS.  LEXUS CUSTOMER SUPPORT SAYS SENSORS ARE DESIGNED TO DETECT ADULTS WEIGHING 84 LBS OR MORE.  \"[XXX]\" SAID IT REALLY DIDN'T MATTER BECAUSE OF PROTECTION FROM THE SEAT BELT, OTHER AIR BAGS (SIDE) AND \"STURDY CONSTRUCTION\".    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10508806,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/01/2010","dateComplaintFiled":"04/19/2013","vin":"JTHBK1EG0A2","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT RENTED A LEXUS 2010 ES350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AS THE BRAKE PEDAL WAS DEPRESSED, CAUSING HER TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE BACK, KNEE, ANKLES, LEGS AND SPINE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BY AN ENGINEER. THE FAILURE WAS LOCATED AT THE MAIN COMPUTER BRAIN. THE VEHICLE WAS ALSO INCLUDED IN THE SPEED CONTROL RECALL HOWEVER, THE DEALER DID NOT PERFORM THE RECALL REPAIR. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED. THE FAILURE AND CURRENT MILEAGE WAS 5,041.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10503186,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2011","dateComplaintFiled":"03/15/2013","vin":"JTHBE1KS4A0","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350 EQUIPPED WITH YOKOHAMA TIRES. SIZE 245/40/R18. THE CONTACT STATED THAT WHILE DRIVING 35 MPH OVER A ROAD DAMAGE, THE TIRE EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY REPLACED THE TIRE. THE CONTACT STATED THAT THE FAILURE RECURRED ON TWO ADDITIONAL TIRES. THE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WAS 6,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"},{"type":"Tire","productYear":"9999","productMake":"YOKOHAMA","productModel":"YOKOHAMA","size":"P215/60R15 93H AVID H4S","manufacturer":"Yokohama Tire Corporation"}]},{"odiNumber":10488638,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2012","dateComplaintFiled":"12/12/2012","vin":"","components":"VISIBILITY,STRUCTURE","summary":"THE SIDE RIGHT MIRROR MELTED. WHEN I ASK DEALER ABOUT PROBLEM, HE DECLINED TO FIX IT.     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10456297,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2012","dateComplaintFiled":"04/24/2012","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE WAS STARTED BY DEPRESSING THE PUSH-TO-START BUTTON. WITH THE BRAKES DEPRESSED, THE VEHICLE FAILED TO START AND THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED.  THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 22,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10441002,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2011","dateComplaintFiled":"12/22/2011","vin":"JTHBK1EG5A2","components":"VISIBILITY","summary":"REAR WINDOW DISTORTS OTHER CAR HEADLIGHT AT NIGHT AND IS VERY DISTRACTING, ESPECIALLY IN HEAVY TRAFFIC.  IT APPEARS THAT THE SLANT OF THE WINDOW AND THE DEFROSTING WIRES ARE SET TO CLOSE AND THIS IS WHAT CAUSES THIS PROBLEM.  LATER MODELS, THIS IS CORRECTED BY FEWER WIRES WITH MORE SEPARATION.  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10430560,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/22/2011","dateComplaintFiled":"10/17/2011","vin":"JTHBK1EG8A2","components":"AIR BAGS","summary":"LOCATION: 605 NORTH, BEFORE DEL AMO BLVD. EXIT. AT 5 PM ON SEPTEMBER 22, 2011  I WAS IN THE EXTREME LEFT LANE OF THE FREEWAY, NEXT TO THE CARPOOL LANE.  A LIGHT GRAY TRUCK (WITH FLATBED) SWERVED RIGHT IN FRONT OF ME AT A VERY HIGH SPEED. THERE WERE JUST A COUPLE FEET OF DISTANCE BETWEEN THE TRUCK AND MY CAR. I SLAMMED MY BRAKES TO AVOID REAR-ENDING THE TRUCK.  A CAR BEHIND ME HIT MY CAR FROM REAR RIGHT FORCING ME INTO THE CAR POOL LANE.  THAT'S WHEN A VAN THAT WAS IN THE CAR POOL HIT MY CAR FIRST ON THE REAR LEFT DOOR AND THEN RUBBING AGAINST MY CAR AND DELIVERING A HUGE IMPACT ON THE DRIVER SIDE WINDOW.   THE IMPACT WAS HEAD-ON AND IT DID THE FOLLOWING:  1. THE DRIVER-SIDE WINDOW WAS SMASHED COMPLETELY. THE FLYING BROKEN PIECES OF GLASS FLEW AND DELIVERED SEVERAL INJURIES INCLUDING BLEEDING ON MY LEFT ELBOW, LEFT HAND NEAR THE WEDDING RING FINGER, ON MY HEAD AND ON MY RIGHT HAND.  2. MY CAR WAS THROWN OUT OF CONTROL ACROSS ALL THE RIGHT LANES OF THE FREEWAY. LUCKILY ALL OTHER CARS IN THE ADJACENT LANES HAD STOPPED BY THEN AND NO OTHER CAR HIT MY CAR WHEN IT WAS BEING THROWN OVER TO THE RIGHT MOST LANES OF THE FREEWAY. WHEN MY CAR ULTIMATELY STOPPED, IT WAS HALF WAY IN THE 3RD AND 4TH LANES AND WAS FACING EAST WARDS AND WAS PERPENDICULAR TO THE FLOW OF TRAFFIC DIRECTION.    NONE OF THE AIR BAGS ACTIVATED. THE CAR IS EQUIPPED WITH SIDE AIR BAGS AND CURTAIN AIR BAGS. NONE OF THEM DEPLOYED.    I SUSTAINED INJURIES ON BOTH HANDS AND FACE. ALSO, I RECEIVED INTERNAL INJURIES IN NECK AND SHOULDER AREA.  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10394311,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2010","dateComplaintFiled":"04/05/2011","vin":"","components":"VISIBILITY","summary":"MY 2010 ES 350 THE SIDE MIRRORS FOG UP WHEN IT'S RAINING AND THE OUTSIDE TEMPERATURE IS BELOW THE 50 DEGREE RANGE AND A SLIGHT DROP OR INCREASE IN TEMPERATURE BETWEEN TRAVELING POINTS, LIKE DRIVING FROM A LOWER TEMPERATURE NORTHERN VIRGINIA INTO A HIGHER HUMIDITY AND TEMPERATURE TODAY (4/5/11) IN WASHINGTON DC WEATHER.   I COULDN'T SEE ANYTHING OUT OF THE TWO MIRRORS TO  CHANGE LANES ON THE HIGHWAY, A VERY UNSAFE AND HAZARDOUS CONDITION TRYING TO LOWER THE WINDOW IN THE RAIN AND WIPE THE DRIVE SIDE MIRROR, DRIVE, AND HAVING TO REPEAT 5 MINUTES LATER.      EREN: GOOD MORNING. THANK YOU FOR CONTACTING LEXUS TODAY. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10363554,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2009","dateComplaintFiled":"11/01/2010","vin":"JTHBK1EG6A2","components":"VEHICLE SPEED CONTROL,EQUIPMENT","summary":"TL*THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT IT TOOK THE VEHICLE THREE TO FOUR MINUTES TO SLOW DOWN WHEN HE TOOK HIS FOOT OFF THE ACCELERATOR PEDAL. THE FAILURE OCCURRED AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THERE WAS NOTHING WRONG. THE CONTACT ALSO STATED THAT THE NAVIGATION SYSTEM DID NOT FUNCTION PROPERLY. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS APPROXIMATELY 15,600.    UPDATED 01/31/11  *BF  UPDATED 02/03/11  UPDATED 02/14/11","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10361775,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2010","dateComplaintFiled":"10/22/2010","vin":"JTHBK1EG6A2","components":"VEHICLE SPEED CONTROL,EQUIPMENT","summary":"TL*THE CONTACT OWNS A 2010 LEXUS ES350 WITH 15,600 MILES. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND RELEASING HIS FOOT OFF OF THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT DECREASE IN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY COULD NOT DETERMINE THE CAUSE OF FAILURE.    UPDATED 01/31/11  *BF  THE CONSUMER ALSO STATED THE NAVIGATION SYSTEM WAS INOPERATIVE. UPDATED 02/03/11  UPATED 02/14/11","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10361767,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/17/2010","dateComplaintFiled":"10/22/2010","vin":"JTHBK1EG6A2","components":"VEHICLE SPEED CONTROL,EQUIPMENT","summary":"TL*THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE GPS NAVIGATION SYSTEM DISPLAYED INACCURATE INFORMATION WHICH DIRECTED HIM TO THE WRONG LOCATION. THE CONSUMER WAS INVOLVED IN A CRASH DUE TO THE INCORRECT DRIVING DIRECTIONS. THE MANUFACTURER WAS NOTIFIED AND REFUSED TO ACCEPT FINANCIAL RESPONSIBILITY FOR REPAIRING THE GPS NAVIGATION SYSTEM. THE FAILURE MILEAGE WAS 15,400.    UPDATED 01/31/11  *BF  THE CONSUMER ALSO STATED THE VEHICLE WOULD NOT SLOW DOWN. UPDATED 02/03/11   UPDATED 07-06/11  *BF  UPDATED 2/29/12 *CN","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10357270,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2010","dateComplaintFiled":"09/23/2010","vin":"JTHBK1EGXA2","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE CAR INTERMITTENTLY DOES NOT START. OCCURRED FOUR TIMES IN LESS THAN FIVE MONTHS. CAR BOUGHT NEW FROM DEALER LATE 4/2010. AFTER DRIVING CAR AROUND TO RUN ERRANDS, CAR DOES NOT START. BRAKE IS HARD, AND CHARGING SYSTEM WARNING SIGN APPEARS. SOS SAFETY FEATURE OFTEN DOES NOT OPERATE DURING THESE INSTANCES. FIRST OCCURRED 6/28/2010. ROADSIDE CALLED-REQUIRED BATTERY JUMP. DEALER EVALUATED CAR- CLAIMED NO ISSUES WITH CAR OR BATTERY. SECOND OCCURRENCE: 7/6/10. ROADSIDE CALLED. DEALER EVALUATED CAR FOR TWO WEEKS. THIRD OCCURRENCE HAPPENED WHILE AT DEALER. LEXUS TECHNICIAN WAS ABLE TO REPLICATE THE PROBLEM. TECHNICIAN THOUGHT THE CAR WAS NOT RECOGNIZING THE KEY. BATTERY FOR KEYS REPLACED. FOURTH OCCURRENCE- 8/31/10. ROADSIDE CALLED. BROUGHT TO DEALER. CLAIMS THERE ARE NO ISSUES WITH CAR, BUT CANNOT PROVIDE EXPLANATION WHY THIS IS OCCURRING OR GIVE ANY GUIDELINES TO PREVENT THE SITUATION FROM OCCURRING AGAIN. IN ALL INSTANCES THE CAR WAS NEVER COLD, SO BATTERY COULD NOT HAVE BEEN ISSUE. FAILURE WAS REPLICATED BY DEALER, BUT DEALER UNABLE TO FIND ADEQUATE RESOLUTION TO FAILURE. HOWEVER, CLAIMS CAR IS \"SAFE\" TO DRIVE. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10355882,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2010","dateComplaintFiled":"09/16/2010","vin":"","components":"UNKNOWN OR OTHER","summary":"TL*THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE IS TURNED OFF BY A KEYLESS SYSTEM, THE ENGINE WAS VERY QUIET; THEREFORE; THE DRIVER LEFT THE ENGINE RUNNING FOR OVER FOUR HOURS. THE CONTACT STATED THAT A KEYLESS SYSTEM WAS VERY DANGEROUS. HE FEELS A KEY SYSTEM WOULD BE LESS LIKELY TO CAUSE THE PROBLEM OF LEAVING THE ENGINE ON. THE VIN WASN'T AVAILABLE.  THE FAILURE AND THE CURRENT MILEAGES WERE 5,000.    UPDATED 12/22/10 *BF  UPDATED 12/30/10","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10351298,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2010","dateComplaintFiled":"08/23/2010","vin":"JTHBK1EG6A2","components":"SERVICE BRAKES, HYDRAULIC,STRUCTURE","summary":"1. AS I APPROACHED A RED LIGHT, I WANTED TO MOVE MY FOOT FROM THE GAS PEDAL TO THE BRAKE.  THE TOP OF MY SNEAKER GOT CAUGHT IN THE UNDERSIDE OF THE BRAKE PREVENTING ME FROM BEING ABLE TO STOP THE CAR. I WAS ABLE TO FREE MY FOOT BY PULLING IT SIDEWAYS AND BACK TO THE GAS PEDAL CAUSING ME TO MOMENTARILY HIT THE GAS PEDAL AND MOVING THE CAR FORWARD TOWARD THE INTERSECTION. SINCE I HAD BEGUN TO SLOW DOWN FOR THE TRAFFIC LIGHT AND THERE WAS NO CAR IN FRONT OF ME, NO ACCIDENT TOOK PLACE.  2. JAN 31-A FEW DAYS LATER THE SAME THING HAPPENED.  I CALLED LEXUS OF AVENTURA  3. FEB 2 THEY CAME & PICKED UP THE CAR. I TOLD THEM TO PUT IN WRITING WHAT THEY FOUND AND WHAT THEY DID TO CORRECT IT. THEIR REPRESENTATIVE TOLD ME THAT WHEN HE TEST DROVE THE CAR HIS FOOT GOT STUCK IN THE SAME WAY AS MINE & THAT IT HAPPENED TO 3 OTHER VEHICLES TESTED.  FURTHER, HE OFFERED TO COMPENSATE ME FOR MY INCONVENIENCE BY A) FILLING OUR TANK UP WITH GAS, B) GIVING US 10,000 MILES SERVICE @ NO CHARGE AS WELL AS AN INTERIOR CLEANING AND DETAILING.  IN OUR PHONE CONVERSATIONS DURING THE NEXT FEW DAYS, HE INCREASED HIS OFFERS AND TOLD ME THAT THE FLOOR MAT HAD BEEN REPLACED IN MY CAR. I ASKED THAT ALL  REPAIRS & OFFERS BE PUT IN WRITING.  FEB 5 I CONTACTED LEXUS OF AMERICA & ON FEB 8 A REPRESENTATIVE OF LEXUS SOUTHERN  CONTACTED ME.  WE HAVE BEEN EXCHANGING PHONE CALLS & LETTERS SINCE THEN. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10343209,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2010","dateComplaintFiled":"07/14/2010","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THE  VEHICLE WAS EQUIPPED WITH A KEYLESS ENTRY DEVICE AND WHEN THE DEVICE WAS INSIDE THE VEHICLE, THE DOOR WAS NOT SUPPOSED TO LOCK. THE CONTACT STATED THE DOORS WOULD LOCK EVEN WITH THE KEYLESS ENTRY INSIDE OF THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS.  THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 5,000.   UPDATED 09/29/10. *LJ","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10331673,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2010","dateComplaintFiled":"05/22/2010","vin":"JTHBK1EG6A2","components":"SERVICE BRAKES, HYDRAULIC","summary":"INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)    I WAS DRIVING IN TRAFFIC IN LOS ANGELES, CA IN A 2010 LEXUS ES 350 WHEN I FELT A BANG.  I APPLIED THE BRAKES BUT DID NOT STOP UNTIL I PRESSED THE START/STOP BUTTON.  THE CAR WAS SPUN AROUND AND I WAS INVOLVED WITH ANOTHER CAR.   THE VIN IS [XXX] .     LUCKILY NO ONE WAS INJURED ACCORDING TO THE POLICE WHO WERE THERE. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10323172,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"04/02/2010","vin":"JTHBK1EE64A","components":"VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL","summary":"2010 LEXUS ES350. CONSUMER STATES UNINTENDED ACCELERATION.  *TGW  THE CONSUMER STATED HE ENGAGED THE CRUISE CONTROL, BUT DUE TO SPEED RESTRICTIONS WHERE HE WAS DRIVING, HE APPLIED THE BRAKE AND DROVE TO THE TOP. ONCE ON LEVEL GROUND AND WITH A CLEAR LANE AHEAD, HE ENGAGED RESUME. TO HIS SURPRISE THE VEHICLE LURCHED FORWARD WITH SUCH FORCE THAT HE FELT HE HAD BEEN PUSHED BACK INTO THE SEAT VERY HARD. HE APPLIED THE BRAKE AND DISENGAGED THE CRUISE CONTROL.  THE DEALERS EXPLANATION WAS THAT THE VEHICLE WAS POWERFUL.  THE CONSUMER ALSO STATED THERE WAS POOR VISIBILITY IN THE REAR OF THE VEHICLE. HE STATED HE IS 5\" 10' TALL, BUT SITTING IN THE DRIVERS SEAT, HE COULD NOT SEE THE BACK OF THE CAR;  THE END OF THE TRUNK LID, OR THE TAIL LIGHTS. THE REAR HEAD RESTS COVERED MUCH OF THE CORNERS OF THE REAR WINDOW AND THE MIDDLE WAS ALSO BLOCKED BY THE BRAKE LIGHT. ALSO, JUST AFTER THE REAR PASSENGER SEAT, THE COVER OVER THE TRUNK WAS SLANTED AT AN ANGLE UPWARD, AND HE COULD NOT SEE WHERE THE TRUNK ENDED. AN OBJECT OR A CHILD WHO IS 4\" 5' TALL COULD NOT BE SEEN UNTIL HE DROVE AWAY. THE DOOR MIRROR SHOWED THE HANDLE OF THE REAR PASSENGER'S DOOR, AFTER WHICH SINCE THE BODY WAS SLANTED INWARDLY, THERE WAS NO WAY TO SEE THE TAIL LIGHTS AND THUS GAUGE WHERE THE CAR ENDED. THE CONSUMER STATED HE WAS FORCED TO BACK AWAY VERY SLOWLY IN PARKING LOTS. ON ROADS AFTER A SNOWFALL, THE VEHICLE SKIDDED AND FISH-TAILED UN-LIKE AN ORDINARY REAR-WHEEL DRIVE VEHICLE. IT KEPT GOING, AND DRIVING BECAME UNEASY.  DURING THE FIRST WEEK OF DRIVING, ANYTIME THE HEAT WAS ON, THERE WAS A STRONG SMELL OF BURNING PLASTIC COMING FROM THE VENTS. THE PASSENGER'S DOOR DID NOT FIT THE BODY OF THE VEHICLE. THEY WERE SNUG AT THE TOP, BUT WHEN THEY REACH THE DOOR HANDLE, THERE WAS AT LEAST ONE/THREE OF AN INCH GAP BETWEEN THE DOOR AND THE BODY.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10321948,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2010","dateComplaintFiled":"03/23/2010","vin":"","components":"UNKNOWN OR OTHER","summary":"2010 LEXUS ES 350.  CONSUMER STATES HE IS AFRAID TO DRIVE THE VEHICLE AND IT IS SITTING IN HIS GARAGE.   *TGW  THE CONSUMER STATED AS A RETIRED ENGINEER, HE BELIEVED THE PROBLEM GOES WAY BEYOND THE GAS PEDAL STICKING. *JB","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10317134,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/11/2010","dateComplaintFiled":"03/05/2010","vin":"2T2BK1BA2AC","components":"VEHICLE SPEED CONTROL","summary":"TL*  THE CONTACT OWNS A 2010 LEXUS ES350. WHILE EXITING THE HIGHWAY THE ACCELERATOR STUCK AND SHE COLLIDED INTO A SNOW BANK. THE CONTACT RECEIVED INJURIES TO THE FACE, MOUTH AND BODY. THE INSURANCE COMPANY TOTALLED THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 17,053.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10302087,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2010","dateComplaintFiled":"01/24/2010","vin":"JTHBK1EG4A2","components":"EQUIPMENT ADAPTIVE/MOBILITY","summary":"THIS CONCERNS MY 2010 LEXUS ES 350, ACQUIRED NEW ON NOV. 30, 2009. ON1/23/10 I FOUND THE DRIVER FLOOR MAT LOOSE. UNDERNEATH WERE THE TWO LIGHT PLASTIC CLIPS, ONE OF WHICH (THE ONE ON THE GAS-PEDAL SIDE) WAS OUT OF ITS SOCKET ON THE FLOOR AND WAS LYING FREE ON THE FLOOR. WITH CONSIDERABLE DIFFICULTY I WAS ABLE TO RE-INSERT THE FLIMSY FLANGES OF THE LOOSE CLIP INTO ITS SOCKET AND THEN TO SECURE THE MAT TO BOTH CLIPS.    OTHER THAN A VACUUMING BY THE ATTENDANT IN A CAR-WASH ESTABLISHMENT 1/16/10 NOTHING HAD BEEN DONE TO THE MAT SINCE THE ACQUISITION OF THE CAR.    THERE WAS NO ADVERSE CONSEQUENCE OF THIS EQUIPMENT FAILURE, BUT MY CONCERN IS: LEXUS CRASHES HAVE BEEN ATTRIBUTED TO LOOSE FLOOR MATS JAMMING THE GAS PEDAL. IT APPEARS THAT THE MAT STILL COMES LOOSE WITHOUT ANY INCORRECT ACTION ON THE PART OF THE DRIVER. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10296782,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2009","dateComplaintFiled":"12/23/2009","vin":"JTHBK1EG7A2","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2010 LEXUS ES 350. THE ACCELERATOR PEDAL  BECAME STUCK WHILE DRIVING.  THE FAILURE OCCURRED INTERMITTENTLY.  ON ONE OCCASION, HE ATTEMPTED TO TURN OFF THE ENGINE AT A GAS STATION BUT THE ENGINE SURGED. HE WAS ABLE TO GAIN CONTROL OF THE VEHICLE. HE CALLED THE DEALERSHIP AND THE TECHNICIAN STATED THAT THEY WOULD  PERFORM AN AT-HOME INSPECTION OF HIS VEHICLE.  HE HAD NOT CONTACTED THE MANUFACTURER. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 700. THE FAILURE MILEAGE WAS APPROXIMATELY 500.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"ES350","manufacturer":"Toyota Motor Corporation"}]}]}