{"count":85,"message":"Results returned successfully","results":[{"odiNumber":11666410,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"06/11/2025","vin":"JTJBT20X740","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"I am writing to formally request an investigation into a safety defect affecting the dashboard on my 2004 Lexus GX470. Over the past several months, I have observed significant cracking along the top of the instrument panel. I believe this defect poses a serious safety hazard: if the dashboard material fractures or delaminates, it could interfere with proper expansion and deployment of the front passenger airbag in the event of a collision. Despite the severity of this condition, Lexus has only issued a \u201climited-service campaign\u201d rather than a full safety recall. Under that campaign, Lexus offers repair assistance only to owners located within certain regions and only if they pay a service fee. I contacted Lexus Headquarters, and requested a complete, no-cost replacement of the defective dashboard assembly, and was declined without satisfactory justification. I consider this response inadequate because: 1.Safety Risk to Occupants oThe dashboard crack traverses the airbag deployment zone. oIf the material fails, the passenger airbag may not be deployed correctly or on time. 2.Insufficient Remedy oA limited-service campaign does not guarantee replacement or cover all affected vehicles. oOwners outside specified regions or who have previously paid for dashboard repairs receive no assistance. 3.Regulatory Precedent oFederal Motor Vehicle Safety Standard (FMVSS) No. 208 mandates reliable airbag deployment. oA comprehensive recall would ensure all affected vehicles receive robust, no-cost repairs. I respectfully request that NHTSA open an investigation under 49 U.S.C. \u00a7 30162(a) to determine whether this dashboard cracking constitutes a safety-related defect warranting a nationwide recall. I am prepared to provide photographs, service records, and any additional information needed.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11656859,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2025","dateComplaintFiled":"04/25/2025","vin":"JTJBT20X440","components":"SUSPENSION,STRUCTURE,UNKNOWN OR OTHER","summary":"Rusted out frame, missing entire sections of it in the rear end, body mounts are floating, Lexus inspected the car at 144,000~ miles and deemed it unsafe to drive, was owned by a friend of mine and now it is up for sale at morse road auto sales inc in columbus ohio.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11536018,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/10/2023","dateComplaintFiled":"08/02/2023","vin":"JTJBT20XX40","components":"SEATS","summary":"The contact owns a 2004 Lexus GX470. The contact stated that while driving approximately 50 MPH, the driver\u2019s side seat heater was activated on the high setting. The contact stated that the following morning he noticed small blisters on his back; medical attention was needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage 67,000.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11521836,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2014","dateComplaintFiled":"05/13/2023","vin":"JTJBT20X840","components":"STRUCTURE","summary":"2004 Lexus GX470 factory-installed Blizzard White paint is peeling off in sheets. Was told by certified body shop that there is a clear defect with the primer. The areas affected are the hood, roof, and near back windows - no impact or other damage is present. This is unsafe as it will lead to the corrosion of the body of the car. There was a recall for the 2008-2009 models with this paint color, but this needs to be extended to the 2004 model year as well.  There were no warning messages and the car is available for inspection.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11438407,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2021","dateComplaintFiled":"10/27/2021","vin":"JTJBT20X440","components":"STRUCTURE","summary":"Vehicle maintained per manual. Frame rusted thru in numerous places, viable holes obvious. Vehicle deemed unsafe from Pep Body service personnel.   Attached a frame picture from passenger side.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11427975,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/02/2021","dateComplaintFiled":"08/06/2021","vin":"JTJBT20X940","components":"TIRES","summary":"BL 265/65R17 110S  THIS TIRE EXPLODED AS I was existing the Harbor Fwy going south at Adams Blvd. The Lexus has an automatic system that prevents instant breaking when the tire pressure exceptionally low tire pressure or wet pavements due to weather conditions and or slippery pavements. Therefore as I was existing the Lexus did not allow me to stop as I normal did for over 17 years. The Lexus then hit the rear of the car stop at the stop light. These defective tires must be recalled so other life's will be spared. Many folks have loss there life in USA and many foreign countries. I have purchased new tires from Firestone for over 16 years. Firestone is the only tires company we allowed to replace all our tires. This is for our 2004 gx 470. Please assist the American consumers to stop these defective tires that could kill someone while you are reading this complaint.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"},{"type":"Tire","productYear":"9999","productMake":"BRIDGESTONE","productModel":"DUELER H/T 684 II","size":"P265/65R17","manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":11426443,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"07/26/2021","vin":"JTJBT20X740","components":"STRUCTURE","summary":"The contact owns a 2004 Lexus GX470. The contact stated that the vehicle was parked when he noticed there was a crack on the dashboard. The contact was not sure what caused the dashboard to crack. The dealer was made aware of the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that there had been a Customer Support Program for the dashboard failure which expired in 2017. The contact had not been made aware of the special program. The approximate failure mileage was 105,000.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11423850,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"07/07/2021","vin":"JTJBT20X940","components":"TIRES","summary":"Once existing the car the Officernoticed that my rear driver tire had expolded. This is what  caused the accident and caused me tremendously back pain problems. The tires were purchase new from Firestone Complete Auto Care as we only purchased Firestone tires beginning with our first replacement tires until present.Thank God my life was spared. Unfortunately this is the second major conflict with Firestone and there defective products and maintenance schedules. Lexus rear automatic lowering up and down rear end system has product defects also. The brakes systems would not stop the Lexus 2004 GX 470. They would not stop as many times of previous stops.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"},{"type":"Tire","productYear":"9999","productMake":"BRIDGESTONE","productModel":"DUELER H/T 684 II","size":"P265/65R17","manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":11366987,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2020","dateComplaintFiled":"10/29/2020","vin":"JTJBT20X340","components":"STRUCTURE","summary":"VEHICLE MAINTAINED PER MANUAL.  FRAME RUSTED THRU IN NUMEROUS PLACES, VIABLE HOLES OBVIOUS. VEHICLE DEEMED UNSAFE UPON INSPECTION. LEXUS HDQTRS IN PLANO, TX AND PARSIPPANY NJ REFUSED ANY RESPONSIBILITY FOR LOSS OF VEHICLE. I MAILED A PACKAGE OF CORRESPONDENCE AND PHOTOGRAPHS TO YOUR ADDRESS VIA CERTIFIED MAIL OCT 7,2020, RETURN RECEIPT NOT REC'D. FRUSTRATED WITH LACK OF RESPONSE.. TOYOTA REPLACED OR REPURCHASED TRUCK W/SAME FRAME, LEXUS REFUSED RECEIVED CASE # 11362013, YOURAGENCY.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11362013,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2020","dateComplaintFiled":"09/30/2020","vin":"JTJBT20X340","components":"STRUCTURE","summary":"DICSCOVERED DURING MINOR REPAIR,FRAME OF VEHICLE IS COMPLETELY DETERIORATED DUE TO RUST T.FRAME PERFORATED IN NUMEROUS PLACES. RATED UNFIT TO DRIVE ,LEXUS DENIES ANY RESPONSIBILITY.  VEHICLE IS IN NEED OF COMPLETE FRAME REPLACEMENT .  VEHICLE AVAILABLE FOR INSPECTION. RUST APPEARS AT BOX FRAME AND WELDS    THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11339358,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2020","dateComplaintFiled":"07/14/2020","vin":"JTJBT20X340","components":"SUSPENSION","summary":"VEHICLE HAS EXTENSIVE RUST THROUGH IN MANY PORTIONS OF THE FRAME.  VEHICLE SAID  TO BE UNSAFE TO DRIVE .  VEHICLE WAS IN SHOP FOR OTHER SERVICE WHEN DAMAGE WAS DETECTED.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11322694,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2020","dateComplaintFiled":"04/29/2020","vin":"JTJBT20X940","components":"UNKNOWN OR OTHER","summary":"TOYOTA HAS A RUSTY FRAME RECALL AND NOW THE DEALERSHIP STATED THAT I HAVE A RUST ON MY FRAME THAT IS UNSAFE TO DRIVE AND NEEDS TO BE FIXED.  WHEN I OBTAINED MY VIN ON THE SIDE OF MY VEHICLE, IT SAYS MFD BY TOYOTA MOTOR CORPORATION.  THE RUST HAS LEAD TO ME HAVING TO CHANGE OUT THE ENTIRE SUSPENSION AND THIS WAS TOLD TO ME NOW WHEN I SERVICE MY CAR EVERY 5K MILES WITH THE DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11257785,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2019","dateComplaintFiled":"09/24/2019","vin":"JTJBT20X440","components":"STRUCTURE","summary":"2004 LEXUS GX 470. HAS FRAME ROT DUE TO THE CONDINSATION HOSE RELEASED ON TOP OF THE PASSANGER SIDE FRAME. IT RUNS DOWN THE PASSANGER SIDE FRAME AND PUT HOLES IN IT DUE TO INPROPER PLACEMENT. NOW THE PASSANGER SIDE DOOR IS SLIGHLY OUT OF ALIGNMENT WHEN CLOSED. I HAVE HAD TO WRAPP STEEL AROUND THE FRAME. FROM FRONT DOOR TO FRONT OF BACK WHEEL. CONTACTED LEXUS AT 1800-255-3987 IN PLANO TEXAS FOR CASE NUMBER [XXX]. THEN SAID ONLY A MINOR WARRANTY FOR CORRESION AND IT IS  NOT COVERED. ALSO  THE PERSON ON THE PHONE REFUSED TO GIVE ME TOYOTA HEADQUARTERS MAILING ADDRESS. THIS  RUST IS ON TOP OF THE FRAME AND I BELIEVE WOULD TAKE 10-15 YEARS TO SHOW UP. THERE IS NOW MANY HOLES IN ONLY THE PASSANGER SIDE FRAME. HERE ARE PICTURES PICTURE 6100 SHOWS THE HOSE OVER THE FRAME. IS IT POSSIABLE THE CAR COULD BRAKE WHEN DRIVING.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11240345,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2005","dateComplaintFiled":"07/29/2019","vin":"JTJBT20X540","components":"STRUCTURE","summary":"THE PAINT ON THE PLASTIC FENDERS, BUMPERS, AND THE METAL ROOF HAS BEEN FADING FOR THE PAST SEVERAL YEARS.  THE FADING STARTED WHEN THE VEHICLE WAS ABOUT 1-2 YEARS OLD, EVEN WHEN THE VEHICLE WAS PARKED IN A GARAGE OVERNIGHT.  THE VEHICLE WAS PURCHASED IN VA AND HAS BEEN USED IN CA SINCE 2006.  WE HAVE ABOUT 110,000 MILES ON THE VEHICLE.  WE HAVE SEEN SIMILAR MAKE/MODEL LEXUS GX 470S THAT APPEAR TO HAVE THE SAME FADED PAINT IN THE SAME ARES ON THE VEHICLE AS OURS.  IN ADDITION, THE PAINT APPEARS TO BE DETERIORATING AND DISAPPEARING FROM THE ROOF AND ON THE EDGES OF THE DOORS.  THIS COULD LEAD TO RUST PROBLEMS.  OUR EFFORTS TO ADDRESS THIS WITH THE LEXUS DEALERS HAVE NOT MET WITH SUCCESS; THE DEALERS MORE OR LESS DISMISSED OUR COMPLAINT.  OUR BODY SHOP MECHANIC TOLD US HE BELIEVES THE PAINT IS DEFECTIVE.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11194294,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2019","dateComplaintFiled":"04/06/2019","vin":"JTJBT20XX40","components":"SUSPENSION,SEAT BELTS,WHEELS","summary":"MY GX470 2004 HAS RUST ON FRAME, SHOCKS AND SUSPENSION.  HAVE BEEN TOLD THAT THEY WILL NOT MAKE ANY REPAIRS BECAUSE THEY WILL COST MORE THAN VEHICLE.  LEXUS SHOULD REALLY CONSIDER THESE FRAMES FROM DANA OHIO IN THE RECALLS AS THE OTHERS.  OVER THE YEARS I HAVE HAD THE RADIATOR, EMERGENCY BRAKE AND RIMS ALL RUST OUT AND REPLACED AS WELL AND THE VEHICLE IS NOT EVEN IN SNOW OR BEACH AREAS.   THESE VEHICLES ALSO HAVE THE SEAT BELT ISSUE WHICH MAKES THE AIRBAG LIGHT STAY ON.  AS NICE AND RELIABLE THESE VEHICLES WERE I BELIEVE LEXUS SHOULD BACK THEIR PRODUCT!","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11186563,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2019","dateComplaintFiled":"03/13/2019","vin":"JTJBT20X340","components":"STRUCTURE","summary":"VEHICLE FAILED INSPECTION DUE TO RUST HOLE IN FRAME AND TRANSMISSION SUPPORT. THE MECHANIC SAID THAT THE REST OF THE FRAME IS IN GOOD CONDITION WHICH LEADS ME TO BELIEVE THAT IT MUST BE A DEFECT WITH MATERIALS USED FOR THE FRAME, I WOULD EXPECT SAME TYPE OF DAMAGE TO THE REST OF THE FRAME. THE CAR WAS WELL MAINTAINED, AND IT  IS IN GREAT CONDITION OTHERWISE, AFTER CLOSE TO 103,000 MILES. THIS MAY BE RELATED TO THE TOYOTA FRAME RUST ISSUES THAT WERE REPORTED SINCE, TO MY KNOWLEDGE THE GX SHARES THE SAME FRAME AS OTHER TOYOTA SUVS/TRUCKS. LEXUS REFUSED TO HELP W/ THE REPAIR ETC. AND THEY DEEMED THE VEHICLE UNSAFE TO DRIVE, I HAVE TO TOW IT OUT OF THEIR DEALERSHIP. ATTACHED, MY SHOP REVIEW, LEXUS REVIEW AND PICTURES FROM MY MECHANIC. I AM ASKING LEXUS FOR THE PICTURES THEY TOOK WHILE THE CAR WAS IN SHOP.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11173320,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2019","dateComplaintFiled":"01/31/2019","vin":"JTJBT20X240","components":"STRUCTURE","summary":"PEARL WHITE PAINT IS PEELING OFF LIKE PAPER ON MY 2004 GX 470 WHAT IS GOING ON WITH LEXUS PAINT I HAVE OWNED 3 LEXUS  CARS NEVER HAD THIS TO HAPPEN TO THE OTHER CARS NEEDS HELP IN SANFORD NC","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11164595,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2015","dateComplaintFiled":"01/02/2019","vin":"JTJBT20XX40","components":"POWER TRAIN","summary":"THERE ARE MULTIPLE COMPLAINTS ON THE INTERNET AVAILABLE WITH THIS VEHICLE AND THE TRANSMISSION, TRANSFER CASE \"ACTUATOR\" REPLACEMENT PART # 36100-6D190, IS CRACKING AROUND 90,000 TO 100,000 MILES AND LEAKING OIL ON STREETS AND ANYWHRE YOU PARK. THE CAUSE IS FROM LEXUS SERVICE AT THE 100,000 MILE TUNE UP, IN MANY CASES, IF A OWNER HAS NEVER USED THEIR 4 WHEEL DRIVE, AND SERVICE ENGAGES 4 WHEEL DRIVE DURING SERVICE AND THEN CRACKING THIS DEFECTIVE PART THAT HAS NOT BEEN USED IN 10 YEARS. THAT WAS MY SITUATION, WHERE I DLEIVERED A PERFECT VEHICLE TO LEXUS OF GREENVILLE SC FOR 100,000 TUNE UP SERVICE, AND THE CAR WAS RETURNED TO ME LEAKING. IT WAS REPORTED IMMEDIATLY WITH NO RESULT TO FIX. $3500 PART. I HAVE HAD A FEW MEETINGS WITH LEXUS CORPORATE OVER THE PAST 2 YEARS TOO, CASE# 1706011926. [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'  *PM","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11155696,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"12/03/2018","vin":"JTJBT20X040","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"THERE WAS A RECALL ON MY VEHICLE. THE DASHBOARD IS ALL CRACKED BUT MY PROBLEM IS THAT I DRIVE MY KIDS AND THERE IS A RECALL PROBLEM WITH SIDE CURTAIN-SHIELD-AIRBAGS (CSAS) WHICH DEPLOY FROM THE ROOF RAILS IN THE EVENT OF CERTAIN TYPES OF CRASHES.     I HAD CALL 2 DIFFERENT LEXUS AND THE HEADQUATERS AND THEY ALL THEM ME DIFFERENT THINGS. I JUST WANT THE DASHBOARD AND AIRBAGS TO BE FIX AS THIS IS A FAMILY BAG.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11082666,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2016","dateComplaintFiled":"04/03/2018","vin":"JTJBT20X340","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"DASHBOARD HAS BECOME STICKY, CRACKED, AND IS NOW SO SHINY WE HAVE TO DRAPE A TOWEL OVER THE DASH AS HEADLIGHT GLARE MAKES DRIVING AT NIGHT VERY DANGEROUS.  LEXUS ACKNOWLEDGES THEY HAD A BAD BATCH OF DASHBOARDS AND NO LONGER USES THAT VENDOR. LEXUS CORPORATE HAS RESPECTFULLY DECLINED REPAIR CLAIMING THE ISSUE DID NOT SURFACE UNTIL LIMITED WINDOW EXPIRED. PREVIOUS CLASS ACTION LAWSUIT.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11064316,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2016","dateComplaintFiled":"01/23/2018","vin":"JTJBT20X340","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"THE CAR HAS BEEN SUBJECT TO 2 RECALLS.  FIRST, A RECALL FOR THE SELF-DESTRUCTING DASHBOARD AND FOR THE CURTAIN SHIELD AIRBAGS. THE COMPANY HAS REFUSED TO PROVIDE ME WITH THE PART IN ORDER TO PROCEED TO A REPLACEMENT OF THE AFFECTED PARTS.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11024646,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/25/2017","dateComplaintFiled":"09/20/2017","vin":"JTJBT20X640","components":"AIR BAGS,SERVICE BRAKES","summary":"BRAKES TOTALLY FAILED WHILE DESCENDING A STEEP INCLINE ON A CITY/ STATE HIGHWAY CAUSING LOSS OF CONTROL AND IMPACT WITH A TREE. AIR BAGS FAILED TO DEPLOY.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11010283,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2017","dateComplaintFiled":"07/24/2017","vin":"JTJBT20X940","components":"STRUCTURE,UNKNOWN OR OTHER,ENGINE","summary":"ENTIRE FRAME OF THE CAR IS RUSTED TO THE POINT THAT ALMOST NOTHING IS HOLDING THE CAR TOGETHER AND WE'VE BEEN TOLD IT'S NOT SAFE TO DRIVE.  HAS BEEN MAINTAINED ON REGULAR BASIS AND HAS ALWAYS BEEN PARKED IN GARAGE AT NIGHT AND ON MOST WEEKDAYS. CAR SHOULDN'T BE RUSTED OUT WHEN CARED FOR METICULOUSLY (DOCUMENTATION AVAILABLE).","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10966752,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2016","dateComplaintFiled":"03/22/2017","vin":"JTJBT20XX40","components":"AIR BAGS,STRUCTURE","summary":"2004 LEXUS GX 400.  CONSUMER WRITES IN REGARDS TO REPLACEMENT DASHBOARD NOT AVAILABLE TO REPLACE CURTAIN-SHIELD AIRBAG MODULE AND CRACKED DASHBOARD.  *SMD  THE CONSUMER STATED, A YEAR PASSED AND THE AIR BAG AND DASHBOARD WERE NOT REPLACED. UPDATED 03/22/2017 *JS","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10949893,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2015","dateComplaintFiled":"02/06/2017","vin":"JTJBT20X140","components":"SERVICE BRAKES","summary":"LEXUS IS SELLING VEHICLES WITH BAD BRAKE ACTUATORS. I TOOK IT TO THEM TWICE AND WHICH THEY SAY THEY DON'T KNOW WHY I'M HERE THE NOISE AND WHY MY BRAKE PEDAL WAS RATTLING WHEN I LOOK ON THE LEXUS FORUMS I SEE SEVERAL PEOPLE COMPLAINING ABOUT THE BRAKE ACTUATORS ARE GOING OUT ON THEIR VEHICLES SOME VEHICLES ONLY HAVE $34,000 ON THEM. THE DANGEROUS PART IS THAT YOU GET NO WARNING LIGHTS OR ANYTHING IF IT GOES OUT AND YOU'RE ON THE EXPRESSWAY YOU CAN NOT STOP THE VEHICLE AT ALL, ONE PERSON EVEN BLOGGED ABOUT HOW THERE'S WENT  COMPLETELY OUT ON THEM LUCKILY THEY WERE DRIVING UP IN THE DRIVEWAY BUT THE VEHICLE NEVER STOPPED. LEXUS IS CHARGING PEOPLE ANYWHERE FROM 2 TO $4,000 TO FIX THESE WHEN THEY KNOW THAT SEVERAL OF THEIR VEHICLES ARE HAVING THESE PROBLEMS WHILE STILL NEW. I JUST TOOK IT TO LEXUS AGAIN LAST WEEK AND THE SERVICEMEN SAID IT SOUNDS LIKE THE ACTUATOR IS GOING OUT IF IT IS THEN THAT'S GOING TO BE $4,000.  WHILE DRIVING THE VEHICLE I HEAR A LOT OF CLICKING UP UNDER THE HOOD AND YOU CAN FEEL THE VIBRATION ALL THE WAY THROUGH THE  BRAKE PEDAL.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10949245,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2017","dateComplaintFiled":"02/03/2017","vin":"","components":"AIR BAGS","summary":"CURTAIN SHIELD AIRBAG CONTROL MODULE.  RECALL # 16V-065. LEXUS IS NOT REPAIRING THIS IN A TIMELY FASHION. IT HAS BEEN APPROX. SIX MONTHS SINCE WE FIRST RECEIVED NOTICE OF THIS RECALL.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10947799,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2011","dateComplaintFiled":"01/26/2017","vin":"JTJBT20X340","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED, WHICH COULD EXPOSE THE AIR BAGS. THE CONTACT ALSO STATED THAT THE MANUFACTURER HAD AN INTERNAL SAFETY RECALL FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000. ..UPDATED 03/08/17 *BF      *CN","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10944409,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2016","dateComplaintFiled":"01/11/2017","vin":"JTJBT20X140","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2004 LEXUS GX 470. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS) THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.  UPDATED 03/03/17*LJ    *CN","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10937667,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2016","dateComplaintFiled":"12/27/2016","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2004 LEXUS GX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HAD TO BE TAKEN TO THE HOSPITAL BY AMBULANCE. THE CONTACT HAD NECK INJURIES AND WAS TREATED. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.  THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10937254,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2016","dateComplaintFiled":"12/23/2016","vin":"JTJBT20X940","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10933892,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2016","dateComplaintFiled":"12/08/2016","vin":"JTJBT20X240","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2004 LEXUS GX470. WHILE ACCELERATING FROM A STOP AT 5 MPH AND TURNING THE STEERING WHEEL LEFT OR RIGHT, THE POWER ASSIST FAILED. THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10924388,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2014","dateComplaintFiled":"11/05/2016","vin":"","components":"SUSPENSION,SEATS,UNKNOWN OR OTHER","summary":"THE ENTIRE DASH BOARD IS CRACKED.  THERE ARE SPOTS ON MY LEATHER SEATS AND ARM RESTS ARE CRACKED AND TORN. ALSO TOLD THE TRUCK  DOESN'T HAVE SHOCKS BUT I CAN FEEL EVERY BUMP","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10919029,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2016","dateComplaintFiled":"10/26/2016","vin":"JTJBT20X140","components":"UNKNOWN OR OTHER","summary":"CRACKED DASHBOARD    AND   OCCASIONAL THUMP,BUMP WHEN I STOP AT STOP LIGHTS","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10897981,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2015","dateComplaintFiled":"08/23/2016","vin":"JTJBT20X340","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10894264,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2016","dateComplaintFiled":"08/09/2016","vin":"JTJBT20X940","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I OWN A 2004 LEXUS GX470.  IN JUNE 2016, I WAS TURNING INTO A DRIVEWAY AND THE CAR VEHICLE STABILITY CONTROL SYSTEM KICKED IN AND CAUSED THE CAR TO JERK BACK AND FORTH, ALMOST CAUSING AN ACCIDENT. I WAS DRIVING AT A LOW SPEED AND IN IDEAL ROAD CONDITIONS, NO REASON FOR THE VSC TO KICK IN.  THE VSC LIGHT CAME ON AND HAS SINCE REMAINED ON.  SINCE THAT EVENT, THE VEHICLE STABILITY CONTROL SYSTEM HAS KICKED IN FOR NO REASON NUMEROUS TIMES. JUST A FEW EXAMPLES, IN JULY, WHILE I WAS TRAVELING 25 MPH ON AN EXIT RAMP, SUDDENLY THE VSC  TOOK OVER AND IT CAUSED THE CAR TO SWERVE BACK AND FORTH, ALMOST CAUSING ME TO RUN OFF THE RAMP INTO AN EMBANKMENT AND WHILE GOING OVER A SPEED BUMP, IT KICKED IN AND ALMOST CAUSED ME TO SWERVE INTO ONCOMING TRAFFIC.  IN EACH CASE, THE ROAD AND WEATHER CONDITIONS WERE NOT AN ISSUE.  THE CAR DOES NOT FEEL STABLE, AS IT DID BEFORE.  I HAVE TO DRIVE SLOWER, TAKE TURNS SLOWER, AND ADJUST HOW I APPROACH STANDARD DRIVING.I TOOK THE CAR TO THE LEXUS DEALERSHIP AND AFTER $2500 WORTH OF REPAIRS, THE VSC CONTROL LIGHT IS STILL ON AND THE CAR IS STILL UNSTABLE.  THEY CLAIMED THEY FIXED A HEIGHT CONTROL ISSUE AND REPLACED A SENSOR, HOWEVER IT DID NOT FIX THE VSC ISSUE.  THIS IS A VERY SERIOUS ISSUE AND CAN CAUSE A LIFE THREATENING ACCIDENT.  I HAVE RESEARCHED AND IT APPEARS THAT THIS IS A PROBLEM WITH THIS SPECIFIC CAR AND MODEL YEAR, FROM OTHER COMPLAINTS.  IT SHOULD BE A RECALL ISSUE AND RECEIVE PRIORITY.  PLEASE ADDRESS THIS MATTER, IT IS VITALLY IMPORTANT!  THIS PROBLEM CAN CAUSE A FATALITY IF LEFT UNADDRESSED.  THANK YOU!  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10883994,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2016","dateComplaintFiled":"07/11/2016","vin":"JTJBT20X640","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10874933,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2009","dateComplaintFiled":"06/17/2016","vin":"JTJBT20X040","components":"UNKNOWN OR OTHER","summary":"CRACKED DASHBOARD WITH SHINY SPOTS THAT GIVE GLARE WHEN DRIVING IN THE SUN.THIS IS AN ISSUE WHENEVER THE CAR IS IN MOTION ON ANY SURFACE (STREET, HIGHWAY, TURNING, ETC). WE RECEIVED ZLD WARRANTY ENHANCEMENT NOTIFICATION AND GOT ON LOCAL DEALERSHIP (GRAPEVINE, TEXAS) \"WILL CALL\" LIST OVER A YEAR AGO. DEALERSHIP CONTINUES TO SAY THEY WILL CALL WHEN PART IS AVAILABLE. ONLINE IT APPEARS THE ONLY PEOPLE WHO HAVE HAD DASHES REPLACED ARE THOSE WHO HAVE LEXUS BLOGS, ETC.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10863065,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2016","dateComplaintFiled":"05/04/2016","vin":"JTJBT20X240","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10822194,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2014","dateComplaintFiled":"01/26/2016","vin":"JBJBT20X140","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"SPEEDOMETER AND TACHOMETER GAUGES DO NOT WORK PROPERLY. WHEN THE VEHICLE IS TURNED ON, WILL EITHER ACTIVATE RIGHT AWAY OR FLICKER OR DO NOTHING.  THIS IS AN INTERMITTENT PROBLEM AND IS HARD TO DIAGNOSE OR EVEN FIX. HAVE SEEN ON LEXUS FORUMS THIS IS A COMMON PROBLEM AND SEEMS MANY OF US ARE DRIVING \"SPEED BLIND\". I HAVE ALREADY HAD THE CLUSTER SENT OUT AND \"REPAIRED\", ONLY TO HAVE PROBLEM COME BACK. I FEEL THIS PROBLEM IS DANGEROUS AND THE MANUFACTURER NEEDS TO BE HELD ACCOUNTABLE.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10820589,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2016","dateComplaintFiled":"01/15/2016","vin":"","components":"STRUCTURE,VEHICLE SPEED CONTROL","summary":"I HAVE A 2004 GX470 SUV.  TODAY I WAS IN A PARKING LOT, TRYING TO BACK OUT AND LEAVE.  WITH ONE FOOT ON THE ACCELERATOR, I FOUND IT STUCK, WHICH WAS ODD, AS I HAD NOT EXPERIENCED IT BEFORE.  SO I PRESSED ON IT AGAIN, I THOUGHT, LIGHTLY.  I WAS TAKEN COMPLETELY BY SURPRISE, AS I SEEMED TO HAVE FLOWN BACKWARDS, AS I HAVE A V8 ENGINE, MY ACCELERATION WAS QUICK AND MY CAR IMMEDIATELY RAMMED INTO 2 PARKED CARS BEHIND ME.  I WAS IN A STATE OF SHOCK AND VERY SCARED, SINCE IT WAS SO FAST AND SUDDEN.  HAS ANYONE ELSE EXPERIENCED ANYTHING LIKE THIS BEFORE?  THANK YOU.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10819491,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2008","dateComplaintFiled":"01/11/2016","vin":"JTJBT20X040","components":"POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WHEN I PURCHASED MY VEHICLE FROM THE LEXUS DEALER IT HAD AN OCCASIONAL THUMP, BUMP CLUNK WHEN I WAS STOPPED AT STOP LIGHTS.  SORT LIKE SOMEONE WAS TRYING TO BUMP ME FORWARD.  I HAVE COMPLAINED ABOUT THIS AT EVERY SERVICE APPOINTMENT INCLUDING WARRANTY APPOINTMENTS.  NO ONE SEEMS TO KNOW WHAT IT IS.  IT HAS GOTTEN MUCH WORSE.  I THEREFORE HAVE TRIED TO DO SOME INTERNET RESEARCH AND APPEARS THAT NOT ONLY DOES LEXUS KNOW WHAT IT IS BUT THEY MIGHT HAVE ACTUALLY PUBLISHED A TECHNICAL SERVICE BULLETIN ON THE PROBLEM.  I AM FEARFUL THAT THE VEHICLE IS BECOMING UNSAFE AND I BELIEVE WITH THE NUMBER OF COMPLAINTS I FOUND ON THE LEXUS SITES THAT THIS IS SHOULD BE A RECALL ISSUE NOT AN ISSUE THAT MY DEALER CONTINUALLY IGNORES.  MY LEXUS ALSO IN COLD WEATHER (LOW 30S) HAS A LARGE GROWLING NOISE WHEN STOPPED AND BRAKES APPLIED.  I THINK IT IS PART OF THE AFOREMENTIONED ISSUE.  I HAVE HAD MY VEHICLE ALIGNED A FEW TIMES.  IT HAS A SENSATION OF PULLING RIGHT.  HOWEVER IT STAYS TRUE, PRETTY MUCH, ON THE ROAD.  I SHOULD NOT HAVE THIS FEELING IN THE STEERING PLAY.  LASTLY, I AM CONSTANTLY CHANGING OUT THE OUTSIDE LIGHTS ON THE VEHICLE.  HEADLIGHTS, TURN INDICATORS AND REAR BRAKE LIGHTS.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10788246,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2009","dateComplaintFiled":"11/04/2015","vin":"JTJBT20X040","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"MY 2004 LEXUS GX470 IS GARAGE KEPT AND THE DASH HAS SEVERAL CRACKS.  ONE AROUND THE INSTRUMENT PANEL AND  ONE ABOVE THE AIR CONDITIONING VENTS AND ONE THE PASSENGER SIDE.  I KEEP MY DASH CONDITIONED AND MY CAR IS VERY WELL MAINTAINED.  DESPITE MY EFFORTS THE CRACKS CONTINUE TO GET WORSE.  THIS STARTED A FEW YEARS AGO AND CONTINUES TO PROGRESS. I AM AFRAID THAT WILL EFFECT THE INTEGRITY OF THE AIRBAGS SHOULD THEY DEPLOY.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10783874,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2011","dateComplaintFiled":"10/21/2015","vin":"JTJBT20XX40","components":"SUSPENSION","summary":"AT START UP THE REAR HEIGHT GOES UP AND STAYS UP.   TOOK IT TO THE SHOP AND THEY MANUALLY BLED THE AIR.  SAID SENSOR GO OUT ALL THE TIME AND COST A LOT TO REPLACE.  CURRENTLY STAYING LEVEL BUT RIDES A LITTLE TIGHT.  DEFINITELY DON'T WANT TO PAY $3000 FOR A FIX.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10713760,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2015","dateComplaintFiled":"04/30/2015","vin":"JTJBT20X340","components":"POWER TRAIN","summary":"WHEN STOPPING OR DECELERATING GET A CLUNKING NOISE IN REAR OF VEHICLE. DEALER IDENTIFIED DRIVESHAFT NEEDED REPLACEMENT.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10660097,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2004","dateComplaintFiled":"11/21/2014","vin":"JTJBT20X440","components":"AIR BAGS","summary":"VEHICLE HAD BEEN PARKED ALL NIGHT, PUT KEY IN IGNITION TURNED KEY TO 'ON' PASSENGER SIDE CURTAIN AIR BAG DEPLOYED. VEHICLE WAS NOT RUNNING AND WAS NOT MOVING, SHIFT WAS IN \"PARK\".  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10644097,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2012","dateComplaintFiled":"10/11/2014","vin":"JTJBT20X840","components":"AIR BAGS,STRUCTURE","summary":"MY VEHICLE WAS PURCHASED FROM A LOCAL LEXUS DEALERSHIP IN JANUARY 2008 AND SINCE THEN HAS BEEN GARAGED DURING THE DAY AT MY OFFICE AND GARAGED OVERNIGHT IN MY BUILDING'S ENCLOSED PARKING STRUCTURE.  THE VEHICLE RARELY SAT IN THE SUN FOR EXTENDED PERIODS OF TIME, BUT IN NOVEMBER 2012, CRACKS ON THE PASSENGER SIDE DASH BEGAN APPEARING.  THEY WERE RAZOR THIN AND BY THE END OF 2013, THE ENTIRE PASSENGER SIDE DASH WAS COVERED IN CRACKS, DIRECTLY ABOVE THE AIR BAG.  THE LEXUS DEALERSHIP EXPLAINED THAT SINCE THE VEHICLE WAS OUT OF WARRANTY AND THERE WAS NO OPEN RECALL, ANY REPAIR WOULD BE AT MY EXPENSE, WHICH WOULD BE APPROXIMATELY $2,500.    I SEARCHED MULTIPLE ONLINE FORUMS (CLUBLEXUS.COM, LEXUSOWNERSCLUB.COM) AND THIS SAME PREMATURE CRACKING OF THE GX470 DASH WAS BEING EXPERIENCED BY HUNDREDS OF OWNERS.  I ALSO OWN A LEXUS LS430 AND I HAVE TREATED IT EXACTLY LIKE MY GX470, BUT THANKFULLY THE LS HAS NOT EXHIBITED ANY DASH CRACKING.  I FEEL THAT THE GX470 DASH CRACKING ISSUE IS A SAFETY RISK, SINCE THE INTEGRITY OF THE DASH IS BEING COMPROMISED AND IT MAY NEGATIVELY EFFECT THE FUNCTIONING OF THE VEHICLE AIR BAGS.  I FEEL THAT THIS PROBLEM IS DUE TO POOR QUALITY MATERIALS AND THAT LEXUS SHOULD PROVIDE A REPLACEMENT AT NO COST TO THE VEHICLE OWNER.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10631407,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2012","dateComplaintFiled":"09/07/2014","vin":"JTJBT20X240","components":"STRUCTURE,WHEELS","summary":"1. MY DASH BOARD HAS CRACKED, I TOOK IT TO WOODFIELD LEXUS IN CHICAGO, THEY DID SOME PATCH WORK, BUT NOW MORE CRACKS HAVE APPEARED AND I FEEL IT MAY INTERFERE WITH AIRBAGS.  HTTP://WWW.CLUBLEXUS.COM/FORUMS/GX-FIRST-GENERATION/603916-MY-DASHBOARD-IS-CRACKING.HTML  BY GOING THOUGH THE FORUMS, IT SEEMS COST OF REPLACING 1200 TO 3000 DOLLARS IS A LOT OF MONEY FOR THE PART WHICH SHOULD NOT CRACK IN THE FIRST PLACE. OBVIOUSLY IT IS DEFECTIVE MATERIAL, LEXUS HAS BEEN USING TO MAKE DASHBOARDS    2. CHROME PLATING ON MY WHEELS IS COMING OFF BADLY.   *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10628672,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2008","dateComplaintFiled":"08/27/2014","vin":"JTJBT20XX40","components":"STRUCTURE","summary":"WE FIRST NOTICED WHAT LOOKED LIKE TINY BUBBLES UNDER THE DASH AND THE RAISED AREAS STARTED TO SHOW TINY SPLITS AND SINCE THEN HAS CONTINUED TO BUBBLE, SPLIT AND CRACK. THERE ARE SIGNIFICANT AREAS OF SPLITTING AROUND THE OUTLINE OF THE GAUGES, ACROSS THE TOP OF THE DASH, DOWN THE SIDES AND THEY CONTINUE TO GROW IN SIZE AND INTO OTHER AREAS.  IN 2010 WROTE YOUR HEADQUARTERS  AND AFTER A FEW MONTHS RECEIVED A CALL FROM ONE OF YOUR REPRESENTATIVES.  HE ASKED SEVERAL QUESTIONS AND I TOLD HIM THE CAR HAD BEEN GARAGED SINCE WE BOUGHT IT IN 2006 FROM A LEXUS DEALER IN CLEARWATER.  HE GAVE ME THE USUAL QUESTION AND ANSWER INVESTIGATION AND SAID HE COULD DO NOTHING.  FINALLY, HE SAID SINCE I HAD NOT HAD EVERY OIL CHANGE AND REPAIR DONE AT A LEXUS DEALER AND THE WARRANTY HAD EXPIRED I WAS NOT ENTITLED TO ANYTHING AND I SHOULD HAVE EXTENDED THE WARRANTY.     I FELT THE LEXUS I OWNED SHOULD NOT HAVE A DASH THAT WAS DETERIORATING AFTER THIS SHORT PERIOD OF OWNERSHIP AND IT HAD TO BE A DEFECT. YOUR REPRESENTATIVE OFFERED FOR LEXUS TO PAY FOR ONE-HALF THE COST OF THE DASH REPLACEMENT, BUT I FELT THAT THE DASH WAS DEFECTIVE AND THERE WAS NO REASON FOR ME TO PAY TO HAVE ANY PART OF THE REPLACEMENT.  I FEEL THE ONLY REASON THE DASH COULD BE SPLITTING IS THE MATERIAL IT WAS FORMED WITH OR WHATEVER PROCESS WAS USED.  I REALIZE AS OF THIS YEAR THE CAR IS TEN YEARS OLD, BUT THIS HAS BEEN ON ONGOING PROBLEM NOT A NEW ONE AND IT HAS NOT BEEN RESOLVED.         I HAVE HAD FEW PROBLEMS WITH THE LEXUS AND ONLY IN THE LAST FEW YEARS HAS IT NEEDED ANY EXTENSIVE REPAIRS.  AFTER CHECKING PRICES AT DIFFERENT DEALERSHIPS I DID USE THE LEXUS DEALERSHIP, BECAUSE THEY WERE VERY CLOSE IN PRICE TO THE OTHER ESTIMATES THAT I HAD GOTTEN AND SINCE THEIR REPAIRMEN WERE TRAINED AND UPDATED ON LEXUS REPAIRS I RESPECTED AND APPRECIATED THEIR KNOWLEDGE AND EXPERIENCE.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10615531,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2014","dateComplaintFiled":"07/23/2014","vin":"","components":"STRUCTURE","summary":"THERE IS A HUGE CRACK IN THE DASH THAT HAS BEEN REPORTED BY MANY GX DRIVERS AND IS OBVIOUSLY A FAULT IN LEXUS' MANUFACTURING.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10595631,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2008","dateComplaintFiled":"06/02/2014","vin":"JTJBT20X640","components":"AIR BAGS,STRUCTURE","summary":"THE DASH IS CRACKING ALL OVER THE PLACE(BETWEEN 20-30 PACES). THE MOST CRACKING HAS OCCURRED IN FRONT OF AND AROUND THE PASSENGERS AIRBAG. THIS IS PARTICULARLY CONCERNING BECAUSE I FEAR IT THE AIRBAG NEEDED TO DEPLOY, IT WOULD NOT PROPERLY DO SO, AND ALSO THAT IT MAY BE EXTRA DANGEROUS IF THE CRACKED PIECES OF THE DASH GO FLYING IN ALL DIRECTIONS UPON AIRBAG DEPLOYMENT. THERE ARE THOUSANDS OF SUCH CONDITIONS REPORTED THROUGHOUT THE US HERE: HTTP://WWW.CLUBLEXUS.COM/FORUMS/GX-FIRST-GENERATION/427349-CRACKED-DASHBOARD.HTML  IT DOESN'T SEEM TO MATTER IF THE VEHICLE WAS GARAGE KEPT, OR PARKED IN THE SUN. ALSO CLIMATE TEMPERATURE DOESN'T SEEM TO BE A FACTOR. THIS CONDITION IS BEING REPORTS ALL OVER THE US.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10574280,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2014","dateComplaintFiled":"03/23/2014","vin":"JTJBT20X040","components":"AIR BAGS,STRUCTURE","summary":"NUMEROUS CRACKS HAVE APPEARED ALL OVER THE DASHBOARD, INCLUDING OVER THE PASSENGER AIRBAG.   *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10572772,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2011","dateComplaintFiled":"03/17/2014","vin":"","components":"STRUCTURE","summary":"THE DASHBOARD ON MY 2004 LEXUS GX 470 STARTED TO SHOW A FEW CRACKS BACK IN 2011.  IT HAS PROGRESSIVELY GOTTEN WORSE.  THE VEHICLE IS ALWAYS GARAGE-STORED.  THIS APPEARS TO BE A REAL PROBLEM THAT LEXUS REFUSES TO TAKE RESPONSIBILITY FOR.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10568319,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2005","dateComplaintFiled":"03/10/2014","vin":"JTJBT20X440","components":"AIR BAGS","summary":"AFTER A SHORT TIME OF BUYING MY WIFE'S GX470, A SMALL CRACK APPEARED IN THE DASH ON THE PASSENGER SIDE AIRBAG LOCATION. AT THE TIME WE DIDN'T THINK MUCH ABOUT IT AS MY WIFE STATED IT WAS MORE LIKE A LINE IN THE DASH. THROUGH THE YEARS OF OWNERSHIP THESES CRACKS HAVE GROWN, AND NOW THE ENTIRE DASH IS CRACKED ALL THE WAY ACROSS. WE HAVE TAKEN OUR VEHICLE TO THE DEALERSHIP AFTER IT WAS OUT OF FACTORY WARRANTY AND THEY STATE THAT NOW THERE IS NOTHING THEY CAN DO.    WE TAKE EXCEPTIONAL CARE OF HER CAR AND ALWAYS PARK IT IN THE GARAGE. THE DEALERSHIP ONCE STATED THAT THE PROBABLE PROBLEM WAS SUN RELATED, BUT THAT STATEMENT DIDN'T MAKE SENSE, AND THIS ISSUE REALLY UPSETS ME SINCE LEXUS SEEMS TO HAVE A WIDE-SPREAD PROBLEM WITH THESE DASH CRACKING ISSUES. I EVEN FOUND THIS TOPIC BEING DISCUSSED IN LENGTH IN THIS LEXUS FORUM:    HTTP://WWW.CLUBLEXUS.COM/FORUMS/GX-FIRST-GENERATION/427349-CRACKED-DASHBOARD.HTML    THE DEALER FINALLY DID OFFER TO REPLACE THE DASH IF I PAID FOR THE LABOR, WHICH WAS LIKE $800. I DON'T BELIEVE WE SHOULD HAVE TO PAY FOR A KNOWN DEFECT IN THESE DASHES. IT NOW APPEARS MORE CLEARLY THAT THIS IS A SAFETY ISSUE, BEING THAT IT IS IN THE AIRBAG LOCATION. I AM REQUESTING THAT LEXUS STEPS UP TO THE PLATE AND REPLACE OUR DASH DUE TO THIS SAFETY ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10567518,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2010","dateComplaintFiled":"03/05/2014","vin":"JTJBT20X740","components":"STRUCTURE","summary":"DASH PAD HAD HAIR LINE CRACKS THROUGHOUT. THEN STARTED TO PEEL AROUND AIR BAGS.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10545103,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2012","dateComplaintFiled":"09/24/2013","vin":"JTJBT20X940","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT STATED THAT THE DASHBOARD MATERIAL WAS DEFECTIVE AND BECAME FRACTURED.  THE DEALER ADVISED THE CONTACT THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DASHBOARD WAS NOT REPLACED. THE FAILURE MILEAGE WAS 88,403 AND THE CURRENT MILEAGE WAS 98,000.   UPDATED 11/30/13","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10504171,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2011","dateComplaintFiled":"03/22/2013","vin":"JTJBT20X440","components":"SUSPENSION","summary":"VEHICLE LOST SENSE OF SHOCK ABSORPTION, BOUNCY WITH DIFFICULTY CONTROLLING.  TAKEN IMMEDIATELY TO LEXUS KINGSPORT, TN DEALERSHIP, AND REPAIRED.  CIRCA 7 MONTHS LATER, RECURRENCE OF DIFFICULTIES, AND AGAIN, REPAIRED AT LEXUS KINGSPORT DEALERSHIP.  CIRCA 1 MONTH AGO, WHILE ON LONG DISTANCE TRAVEL (NORTH CAROLINA TO SOUTH CAROLINA) VEHICLE BECAME DIFFICULT TO CONTROL, AND \"HEIGHT SUSPENSION\" DASH WARNING LIGHT ON, AND IMMEDIATELY TAKEN TO PERFECTION AUTOMOTIVE, SPECIALIZING IN LEXUS REPAIRS, AND INFORMED I MUST TAKE VEHICLE IMMEDIATELY TO LEXUS HILTON HEAD ISLAND FOR SAFETY REPAIR ON THE SUSPENSION SYSTEM AGAIN.   THE VEHICLE CANNOT BE DRIVEN SAFELY WHEN THIS CENTRAL VEHICLE SUSPENSION SYSTEM MALFUNCTIONS.  THIS HAS BEEN MALFUNCTIONING ON THREE OCCASIONS, BEGINNING WITH  VEHICLE REACHING 90,000 MILES.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10480321,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2012","dateComplaintFiled":"10/09/2012","vin":"JTJBT20X940","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"MY WIFE WAS DRIVING OUR SUV AND WAS ATTEMPTING TO PARK IT IN A BANK PARKING LOT IN NILES, IL. THE SUV ACCELERATED SUDDENLY WITHOUT MY WIFE PRESSING THE GAS PEDAL CAUSING HER TO DRIVE OVER A GREEN SPACE, HIT A SIGN ON BANK'S PROPERTY, DRIVE OVER A LARGE BUSH AND A WIRE FENCE AT AN ADJACENT PARK AND FINALLY STOP AFTER REPEATEDLY PRESSING THE BRAKE PEDAL. WE TOWED THE CAR TO THE LEXUS DEALERSHIP AND FROM THERE TO A BODY SHOP. WE HAD THE CAR FOR 8 YEARS AND THIS IS THE FIRST TIME THAT THIS ISSUE OCCURRED. A POLICE REPORT WAS FILED AND THE DAMAGE WAS ASSESSED BY OUR INSURANCE COMPANY.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10432770,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2011","dateComplaintFiled":"10/25/2011","vin":"JTJBT20X040","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2004 LEXUS GX470.  THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE.  THE MANUFACTURER HAD NOT BEEN NOTIFIED.  THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE HEAT SHIELD HAD DETACHED FROM THE VEHICLE BECAUSE THE BOLTS WERE WORN.  NO REPAIRS WERE PERFORMED.  THE CURRENT AND FAILURE MILEAGES WERE 120,000.    A LOCAL REPAIR SHOP INFORMED THE CONSUMER, THE HEAT SHIELD LOCATED ABOVE THE MUFFLER HAD FALLEN OFF AND WAS TRAPPED BETWEEN THE MUFFLER AND THE FLOOR PAN OF THE VEHICLE.  THE VIBRATION NOISE HEARD WAS THE HEAT SHIELD RATTLING ON THE MUFFLER ITSELF.  UPDATED 06/05/12","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10410748,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2004","dateComplaintFiled":"07/06/2011","vin":"","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT STATED THAT THE WINDSHIELD BECAME OVERHEATED. THE VEHICLE WAS THEN INSPECTED BY THE DEALER WHO ADVISED THAT THE WINDSHIELD WAS DEFECTIVE. THE VEHICLE  FRONT WINDSHIELD WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10397129,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2010","dateComplaintFiled":"04/22/2011","vin":"","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING A RECURRING FAILURE IN WHICH THE FRONT TURN SIGNAL LIGHT BULBS STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS IN WHICH THE BULBS WOULD BE REPLACED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 112,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10378747,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2009","dateComplaintFiled":"01/26/2011","vin":"JTJBT20X240","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"TL*THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT STATED THAT THE FRONT BRAKE CALIPERS LOCKED CAUSING VIBRATION WHEN THE BRAKES  WERE APPLIED. THE FRONT BRAKE PADS WERE WORN AND UNEVEN. THE BRAKE CALIPERS PISTONS WERE CEASING. THE RADIATOR COIL AND THE FRONT SV JOINT DRIVE SHAFT ALSO LEAKED CONTINUOUSLY. THE CONTROL SYSTEM LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DUPLICATE OR CONFIRM ANY OF THE FAILURES. THE CONTACT WAS CONCERNED THAT DUE TO THE FAILURE THAT THE WARRANTY WOULD EXPIRE AND THEN HE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10375508,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2010","dateComplaintFiled":"01/10/2011","vin":"","components":"TIRES,EQUIPMENT","summary":"SNOW CHAINS FOR LEXUS GX470 2004 BROKE AND CAUSED EXTENSIVE DAMAGES.  PURCHASED: FEBRUARY, 2010. USED ONLY ONCE BEFORE IT BROKE (3 OF 4) AND DAMAGED VEHICLE.  REPORT: CHAINS, FILLED QUESTIONNAIRE, SENT TO MANUFACTURER: SCC, IN CLACKAMAS, OR TO              [XXX].  RESULTS OF [XXX]: CHAINS SHOULD HAVE BEEN INSTALLED ON ONLY THE REAR TIRES (THIS IS A 4WD) AND STORE PURCHASED FROM: VULCANTIRE, STATED FRONT AND REAR FOR BETTER VEHICLE CONTROL. ALSO, MR. CAPRINE STATED QUESTIONABLE CLEARANCE WITH GX470, WHEREAS THIS VEHICLE WAS BUILT FOR OFF-ROAD, AND HAS MUCH HIGHER CLEARANCE THAN OTHER VEHICLES. HE STATES THE GX470 HAS A HEIGHT CONTROL SYSTEM AND ADDED TO CAUSED CHAIN FAILURE, WHEREAS THE HEIGHT CONTROL IS MANUALLY ACTIVATED, AND WAS NEVER ACTIVATED SINCE PURCHASE; AND ONLY THE REAR SUSPENSION ELEVATES, WHEREAS 3 OF 4 CHAINS FAILED.  [XXX] ALSO FAULTS THE CHAINS WERE NOT THE CORRECT, SINCE THE NEW TIRES INSTALLED WERE 265/70/17, WHEREAS THE OEM IS 265/65/17.  THIS STATEMENT WAS NEGATED BY: VULCAN TIRE, LEXUS DEALERS IN KINGSPORT, TN AND WINSTON-SALEM, NC, AND  THE LOCAL  TIRE DEALER: CLARK TIRE, BOONE, NC.  [XXX] CALLED BY TELEPHONE, EMAIL, AND HE HAS FAILED TO RESPOND. [XXX]TOOK THE CALL,AND INFORMED ME [XXX] WILL CALL BACK ON 1/3/2011, AND AS OF 1/10/2011, 7:52 P.M., NO CALLS WERE RETURNED.    ALL OF THE REASONS FOR FAILURE WERE NEGATED BY THE LEXUS DEALER, AND THE BODY SHOP THAT REPAIRED VEHICLE (OLDE JONESBOROUGH BODY SHOP) AND THE GEICO CLAIMS ADJUSTER ([XXX]), BOTH  FROM  JOHNSON CITY, TN, NEGATED [XXX] STATEMENTS, AND BLAMED THE DIRECTLY VISUALIZED CHAINS (THEY WERE PRESENTED TO THEM) FAULTINESS.  THE CHAINS WERE PRACTICALLY NEW, AND FAILED (3 OF 4).  WITNESSES: NEXT DOOR NEIGHBOR DR. WILLIAM WESTMORELAND , AND  NEARBY NEIGHBOR [XXX]  VEHICLE WAS DRIVEN FROM MY HOME, DOWN 70 YARDS OF MY DRIVEWAY, UP TO NEXT DOOR NEIGHBOR (40 YARDS) BEFORE FAILING.  AS OF THIS DATE, NO COMPENSATION HAS BEEN MADE.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"WHEEL/RIM","manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10375321,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2007","dateComplaintFiled":"01/09/2011","vin":"","components":"POWER TRAIN","summary":"THUMP FROM DRIVE TRAIN WHILE COMING TO A STOP. *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10369510,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/28/2010","dateComplaintFiled":"12/07/2010","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2004 LEXUS GX470.  THE CONTACT WAS DRIVING 30 MPH WHEN HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER, HEAD AND BACK.  A PASSENGER SUSTAINED A BROKEN NOSE AND BROKEN CHEEK BONE.  THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED.  A POLICE REPORT WAS AVAILABLE.  THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE.  THE VIN WAS NOT AVAILABLE.  THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 89,000.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10365928,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2010","dateComplaintFiled":"11/16/2010","vin":"JTJBT20X840","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"TL*THE CONTACT OWNS A 2004 LEXUS GX470. HE EXPERIENCED A RECURRING FAILURE IN WHICH THE BRAKES WOULD ENGAGE WHILE DRIVING AT ANY SPEED AND THE VEHICLE WOULD PULL TOWARDS THE RIGHT.  DURING THE FAILURE THE VSC LIGHT ALSO ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS  TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS WHO STATED THAT  THE VEHICLE WAS OPERATING AS NORMAL. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 70,000. THE CURRENT MILEAGE WAS 90,000.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10342845,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2010","dateComplaintFiled":"07/13/2010","vin":"JTJBT20X140","components":"VISIBILITY","summary":"ARRIVING AT THE BANK DRIVE THROUGH, I PULLED THE DRIVER'S SIDE SUN VISOR DOWN AND ALL THE INTERIOR LIGHTS AND DASH LIGHTS WENT OUT.  LATER, AFTER MY HUSBAND INVESTIGATING THE PROBLEM, HE FOUND THAT THE PROBLEM WAS A SHORT CIRCUIT IN THE SUN VISOR WIRING.  HE HAD TO REMOVE THE SUN VISOR FROM THE ROOF TO PREVENT THE FUSE FROM BURNING EVERY TIME THE VISOR IS MOVED.  THIS PREVENTS ME FROM USING THE VISOR WHEN THE SUN IS DIRECTLY IN MY EYES.  IF I LEAVE THE VISOR IN, THE FUSE FOR THE INTERIOR LIGHTING WILL BURN AND RESULT IN THE LOSS OF LIGHTS AND TRIP METER FUNCTIONALITY.  I STILL HAVE THE VISOR BUT MY HUSBAND SAYS IT IS NOT REPAIRABLE. *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10326065,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2010","dateComplaintFiled":"04/16/2010","vin":"JTJBT20X540","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"PROBLEM WITH VSC ON MY 2004 LEXUS GX470. I WAS DRIVING FROM A SKI RESORT ON SNOW COVERED ROAD AT APPROX 35-37 MPH. THE FRONT RIGHT WHEEL HIT A POTHOLE AND THE REAR OF THE VEHICLE SHOT SIDEWAYS AND WE WERE HEADED OFF THE ROAD TO THE RIGHT, THEN TRACTION CONTROL OR SOMETHING KICKED IN AND WE SHOT INTO ONCOMING TRAFFIC. I TRIED TO STEER BACK INTO OUR LANE AND THE REAR LEFT AGAIN SENT US INTO A SIDEWAYS SKID ACROSS THE RIGHT LANE AND HEADED OFF OF THE ROAD UNTIL THE RIGHT REAR HIT A POLE. THE CAR CONTINUED TO MOVE AND SHOT US BACK INTO THE RIGHT TRAFFIC LANE AND I WAS ABLE TO FINALLY GAIN CONTROL AND PULL OVER. I HAD NO CONTROL OF THE VEHICLE AND WE VEERED BACK AND FORTH ACROSS THE HIGHWAY FOR SEVERAL YARDS. I HAVE DRIVEN IN WINTER CONDITIONS FOR YEARS AND HAVE BEEN IN SLIDES BEFORE, BUT NEVER WHERE THE CAR CHANGED DIRECTION AND VEERED BACK AND FORTH INSTEAD OF MAINTAINING THE SLIDE TRAJECTORY. I AM CONVINCED THAT THE SENSORS ARE WRONG OR SOMETHING IS WRONG WITH THE VSC AND REPORTED MY CONCERN TO MY INSURANCE COMPANY AND ALSO TO THE LEXUS DEALERSHIP. I TOOK THE VEHICLE TO LEXUS AND HAD THEM RUN FULL DIAGNOSTIC, INCLUDING ZERO POINT/YAW RATE.  THEY REPORTED THAT THERE WERE NO ISSUES WITH THE VSC. THE TIRES AND BRAKES CHECKED OUT TOO. I HAVE ONLY HAD THIS VEHICLE SERVICED BY LEXUS, EVEN OIL CHANGES.   I HAVE BEEN SEARCHING THIS SITE AND OTHERS FOR SIMILAR ESC/VSC COMPLAINTS AND HAVE FOUND A FEW, THEN WHEN THE ANNOUNCEMENT ABOUT THE VSC PROBLEMS WITH THE NEW LEXUS GX CAME OUT, I KNEW I SHOULD REPORT THIS. THERE SHOULD BE AN INVESTIGATION OF ALL LEXUS GX VSC SYSTEMS - WHETHER THEY DEVELOP FLAWS OVER TIME OR IF THERE IS SOME ISSUE INHERENT WITH THE SYSTEM THAT CAUSES THE UNCONTROLLED SKIDS.  THIS IS THE SECOND TIME THE CAR HAS GONE INTO AN UNCONTROLLED SLIDE - THE FIRST TIME THERE WERE NO DAMAGES. *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10319195,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/12/2010","dateComplaintFiled":"03/12/2010","vin":"JTJBT20X830","components":"VEHICLE SPEED CONTROL","summary":"MY LEXUS GX 470 HAS ACCELERATED UNCONTROLLABLY SINCE JAN7, 2010 (FIRST OCCURRENCE) AND LAST OCCURRENCE  MARCH 12, 2010 . IT GENERALLY OCCURS AT LIGHT THROTTLE FROM A STOP AND TURNING LEFT AT INTERSECTIONS AND IS COMPOUNDED BY A LOSS OF ELECTRONIC STABILITY CONTROL ALSO ON WET PAVEMENT.         THUS FAR, I HAVE BEEN ABLE TO REACT QUICKLY ENOUGH TO KEEP SPEEDS UNDER 60 MPH. MY WIFE AND DAUGHTER HAVE NOT BEEN SO FORTUNATE AND WILL NOT DRIVE IN AND /OR BE A PASSENGER IN THE VEHICLE.    I'M HANDICAPPED AND HAD A SERVICE DOG WHO WAS KILLED IN ONE OF THE CRASHES.  IF A NECK CAN BE BROKEN THEN WE ARE DEALING WITH A VERY DANGEROUS SITUATION.    I AM A FORMER TOYOTA EXECUTIVE ENGINEER/ CHIEF ENGINEER FOR 8 YEARS AND HAVE A HUGE AMOUNT OF KNOWLEDGE IN THIS SUBJECT , SUCH AS PROGRAM RETENTION OF ECM AND DENSO THROTTLE. TOYOTA KNEW OF THESE ELECTRONIC PROBLEMS BEGINNING IN 2002    HOW MANY DEATHS IN A LEXUS GX 470 , BEFORE A RECALL OCCURS?????????  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10293768,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2007","dateComplaintFiled":"11/28/2009","vin":"","components":"VEHICLE SPEED CONTROL","summary":"SUDDEN ACCELERATION PROBLEM OCCURRED WHEN A 2004 GX-470 DECELERATED FROM 30 MPH TO APPROXIMATELY 2 MPH TO TURN LEFT INTO A DRIVEWAY WHEN THE VEHICLE ACCELERATED FULL THROTTLE AND COLLIDED WITH A PARKED CAR IN THE DRIVEWAY. THERE WERE TWO PASSENGERS IN THE VEHICLE, ONE IN THE FRONT NEXT TO THE DRIVER THE SECOND AN INFANT IN A CAR SEAT IN THE BACK CENTER POSITION OF THE VEHICLE. THE SUDDEN ACCELERATION WAS COINCIDENT AS THE DRIVER INITIATED THE TURN INTO THE DRIVEWAY, THE FRONT CAR TIRES WHERE FULLY TURNED TO THE LEFT AND THE PASSENGER IN THE FRONT SEAT OPENED THE FRONT LEFT CAR DOOR TO EXIT THE VEHICLE BEFORE IT WAS FULLY STOPPED. THE SUDDEN ACCELERATION PUSHED THE PASSENGER EXITING THE VEHICLE BACK INTO HIS SEAT AND HE NEVER WAS ABLE TO EXIT THE VEHICLE. IT SHOULD BE NOTED THAT THIS PROBLEM OCCURRED IN SOUTHERN CALIFORNIA AND THERE WERE NO ADDITIONAL MATS IN THE VEHICLE OTHER THAN THE ORIGINAL LEXUS CAR MATS. IN ADDITION A POSSIBLE RELATED SYMPTOM OCCURRED TWICE OVER THE FOUR YEAR HISTORY OF THE VEHICLE. THE VEHICLE HAS BEEN SENT BACK TO LEXUS IN WHICH IT WAS REPORTED THAT WHEN THE VEHICLE WAS IN PALM SPRINGS AND THE TEMPERATURE WAS OVER 110 DEGREES THAT THERE WERE ACCELERATION PROBLEMS WITH THE VEHICLE. LEXUS RETURNED THE VEHICLE INDICATING THAT THEY COULD NOT REPEAT THE PROBLEM BUT DID NOT INVESTIGATE THE PROBLEM UNDER THE HEAT CONDITIONS. EVEN AFTER THE ACCIDENT LEXUS REFUSES TO TEST THE VEHICLE UNDER THE HEAT CONDITIONS. THE DAY OF THE ACCIDENT THE TEMPERATURE WAS ABOUT 75 DEGREES. THE PASSENGER IN THE FRONT SEAT IS AN ELECTRONIC ENGINEERING THAT RUNS A COMPANY THAT IS KNOW IN THE INDUSTRY AS RESOLVING INTERMITTENT PROBLEMS IN THE MOST COMPLEX SYSTEMS OF DEPARTMENT OF DEFENSE (DOD) (E.G. F-14, EA-6B). HIS OBSERVATION DURING THE ACCIDENT IS THAT THERE WAS EXTREMELY LOW PROBABILITY THAT THE DRIVER COULD OF MOVED THEIR FOOT FROM BRAKE THAT WAS USED TO DECELERATE THE VEHICLE TO THE POINT WHEN THE SUDDEN ACCELERATION STARTED. *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10197169,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2007","dateComplaintFiled":"07/22/2007","vin":"JTJBT20X140","components":"VEHICLE SPEED CONTROL","summary":"SUDDEN ACCELERATION PROBLEM OCCURRED WHEN A 2004 GX-470 DECELERATED FROM 30 MPH TO APPROXIMATELY 2 MPH TO TURN LEFT INTO A DRIVEWAY WHEN THE VEHICLE ACCELERATED FULL THROTTLE AND COLLIDED WITH A PARKED CAR IN THE DRIVEWAY.   THERE WERE TWO PASSENGERS IN THE VEHICLE, ONE IN THE FRONT NEXT TO THE DRIVER THE SECOND AN INFANT IN A CAR SEAT IN THE BACK CENTER POSITION OF THE VEHICLE.    THE SUDDEN ACCELERATION WAS COINCIDENT AS THE DRIVER INITIATED THE TURN INTO THE DRIVEWAY,  THE FRONT CAR TIRES WHERE FULLY TURNED TO THE LEFT AND THE PASSENGER IN THE FRONT SEAT OPENED THE FRONT LEFT CAR DOOR TO EXIT THE VEHICLE BEFORE IT WAS FULLY STOPPED.  THE SUDDEN ACCELERATION PUSHED THE PASSENGER EXITING THE VEHICLE BACK INTO HIS SEAT AND HE NEVER WAS ABLE TO EXIT THE VEHICLE.   IT SHOULD BE NOTED THAT THIS PROBLEM OCCURRED IN SOUTHERN CALIFORNIA AND THERE WERE NO ADDITIONAL MATS IN THE VEHICLE OTHER THAN THE ORIGINAL LEXUS CAR MATS.    IN ADDITION A POSSIBLE RELATED SYMPTOM OCCURRED TWICE OVER THE FOUR YEAR HISTORY OF THE VEHICLE.  THE VEHICLE HAS BEEN SENT BACK TO LEXUS IN WHICH IT WAS REPORTED THAT WHEN THE VEHICLE WAS IN PALM SPRINGS AND THE TEMPERATURE WAS OVER 110 DEGREES THAT THERE WERE ACCELERATION PROBLEMS WITH THE VEHICLE.   LEXUS RETURNED THE VEHICLE INDICATING THAT THEY COULD NOT REPEAT THE PROBLEM BUT DID NOT INVESTIGATE THE PROBLEM UNDER THE HEAT CONDITIONS.  EVEN AFTER THE ACCIDENT LEXUS REFUSES TO TEST THE VEHICLE UNDER THE HEAT CONDITIONS.   THE DAY OF THE ACCIDENT THE TEMPERATURE WAS ABOUT 75 DEGREES.        THE PASSENGER IN THE FRONT SEAT IS AN ELECTRONIC ENGINEERING THAT RUNS A COMPANY THAT IS KNOW IN THE INDUSTRY AS RESOLVING INTERMITTENT PROBLEMS IN THE MOST COMPLEX SYSTEMS OF DEPARTMENT OF DEFENSE (DOD) (E.G. F-14, EA-6B).    HIS OBSERVATION DURING THE ACCIDENT IS THAT THERE WAS EXTREMELY LOW PROBABILITY THAT THE DRIVER COULD OF MOVED THEIR FOOT FROM BREAK THAT WAS USED TO DECELERATE THE VEHICLE TO THE POINT WHEN THE SUDDEN ACCELERATION STARTED.    *JB","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10177628,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/25/2006","dateComplaintFiled":"01/02/2007","vin":"JTJBT20X440","components":"STEERING","summary":"MY HUSBAND WAS DRIVING OUR NEWLY PURCHASED 2004 LEXUS 470GX TO GEORGIA WHEN HE ENCOUNTERED PROBLEMS WITH DRIVING UNDER RAINY WEATHER CONDITIONS IN NORTH FLORIDA.  MY HUSBAND COMMUNICATED THE STEERING WAS VERY LOOSE AND THE CAR WAS PULLING.  ACCORDING TO MY HUSBAND, THIS HAPPENED TWO TIMES AND ON THE THIRD INCIDENT THE VEHICLE WENT OUT OF CONTROL.  MY HUSBAND WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND IT FLIPPED APPROXIMATELY THREE TIMES BEFORE ENDING UP IN THE MEDIAN ON IT'S SIDE.  MY HUSBAND IS A VERY SAFE DRIVER AND WAS EXERCISING MUCH CAUTION WHEN DRIVING.  HE'S DRIVEN AN SUV (1997 TOYOTA 4RUNNER) FOR EIGHT YEARS.  WE PURCHASED THE VEHICLE ON 12/23/06 AND I AM CONCERNED THAT SOMETHING WAS WRONG WITH THE VEHICLE.  WE'VE DRIVEN IN WORSE WEATHER CONDITIONS AND NEVER HAD ANYTHING REMOTELY WRONG HAPPEN...I'M NOT SURE WHAT COULD HAVE CAUSED THIS AND SEEK OUT SOME HELP AND ADVICE.  PLEASE HELP.  *JB","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10159499,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2005","dateComplaintFiled":"06/10/2006","vin":"","components":"SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"A CLUNKING NOISE HAPPENS ALMOST ALL TIMES WHEN COME TO A COMPLETE STOP. MY WIFE REPORTED PROBLEM TO DIFFERENT DEALERS AND PROBLEM HAS NOT BEEN RESOLVED  EXCESSIVE ODORS SMELL LIKE REAR BRAKE PADS BURNED. REPORTED TO DIFFERENT LEXUS WITHOUT BEING FIXED UNTIL NOW.  RECENTLY HEARING POPPING NOISE WHEN AIR CONDITIONER USED. WILL REPORT TO LEXUS DEALER NEXT SERVICE TIME. *JB","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10158885,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2006","dateComplaintFiled":"06/02/2006","vin":"","components":"POWER TRAIN","summary":"WHEN DOWNHILL, VEHICLE SHIFTS DOWNWARD FROM D TO 4.  MUST WAIT A FEW SECONDS BEFORE ACCELERATING, THEN VEHICLE SHIFTS BACK TO D.  IF I ACCELERATE WHILE IN 4TH GEAR, VEHICLE WILL NOT SHIFT TO D.  I HAVE SEEN AN IDENTICAL COMPLAINT FILED IN THIS SERVICE.  *NM","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10158084,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2006","dateComplaintFiled":"05/23/2006","vin":"","components":"STRUCTURE","summary":"AUTO:  LEXUS 2004 GX470 SUV  PART:  DRIVER'S LEFT FOOT REST.  PROBLEM:  THE PART IN QUESTION BECAME UN-BOLTED TO THE VEHICLE INSIDE CABIN DRIVER'S SIDE FLOOR AND BECAME WEDGED UNDER THE BRAKE PEDAL DURING VEHICLE OPERATION.   DRIVER (MY WIFE) APPLIED BRAKE APPROACHING STOP SIGN ONLY TO FIND BRAKE PEDAL STUCK.  FRANTIC REPEATED BRAKE PEDAL APPLICATION BY HER FINALLY DISLODGED FOOT REST FROM UNDER BRAKE PEDAL AND THE VEHICLE JUST BARELY STOPPED PRIOR TO ENTERING INTERSECTION.  DEALERSHIP HAS AGREED TO REPAIR PART.  *NM","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10156069,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2005","dateComplaintFiled":"04/25/2006","vin":"JTJBT20X240","components":"SUSPENSION","summary":"DT*:  THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT 60 MPH THE VEHICLE PULLED TO THE RIGHT AND LEFT AND BECAME UNCONTROLLABLE.  THE DEALER DETERMINED THERE WAS A DESIGN DEFECT INVOLVING THE SUSPENSION.  THE MANUFACTURER WAS ALERTED.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10150815,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"02/15/2006","vin":"","components":"POWER TRAIN","summary":"WHEN SHIFTING AT LOW SPEEDS THE CONSUMER'S 2004 LEXUS GX470 JERKED.  *TS  *NM","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10137356,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2004","dateComplaintFiled":"09/22/2005","vin":"","components":"POWER TRAIN","summary":"CLUNK AND VIBRATION AND THUMP IN TRANSMISSION.  *NM","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10116423,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2005","dateComplaintFiled":"04/05/2005","vin":"","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"DRIVESHAFT AND BRAKE/ROTO PROBLEMS WITH LEXUS GX470. DRIVE SHAFT \"THUMP\" HAS OCCURRED SINCE I HAVE OWNED THE VEHICLE (MARCH 2004). DEALER TRIED TO FIX IT IN AUGUST 2004 WITHOUT SUCCESS. PROBLEM HAS GOTTEN WORSE AND I WAS TOLD YESTERDAY THAT AFTER ONLY 15,000 MILES, I HAD EXCESSIVE WEAR OUT OF BOTH FRONT AND REAR BRAKE PADS AND ROTORS.","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10106685,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/23/2004","dateComplaintFiled":"02/16/2005","vin":"JTJBT20X740","components":"AIR BAGS","summary":"CONSUMER'S VEHICLE WAS HIT ON THE REAR QUARTER PANEL ON THE PASSENGER'S SIDE.   UPON IMPACT THE VEHICLE ROLLED OVER TWICE AND THE AIR BAGS FAILED TO DEPLOY. *AK   *NM","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10106208,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2004","dateComplaintFiled":"01/12/2005","vin":"JTJBT20X640","components":"STEERING","summary":"I HAVE MY VEHICLE IN TO 3 DIFFERENT LEXUS DEALERSHIP FOR A TOTAL 6 TIMES.  I HAVE MADE THE SAME COMPLAINT THAT THE 2004 LEXUS GX 470 MOVES (STEERING WHEEL) WITH THE CROWN IN THE ROAD DRAMATICALLY.  THE COMPANY AND THE DEALER ARE NO LONGER ACKNOWLEDGING THE PROBLEM.  THE PROBLEMS HAVE BEEN OCCURING SINCE THE DAY I TOOK DELIVERY AND YOU NEVER ACTUALLY FEEL LIKE YOU HAVE CONTROL OVER THE SUV.  THE STEERING WHEEL IS VERY LOOSE AND YOU ARE CONSISTENLY MOVING IT BACK AND FORTH TO KEEP THE CAR CENTERED. VERY DANGEROUS   I HAVE SPOKEN THE LEXUS CUSTOMER SERVICE OVER 20 TIMES AND THEY ARE NON-RESPONSIVE TO MY SITUATION.*AK","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10102422,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2004","dateComplaintFiled":"12/09/2004","vin":"JTJBT20X040","components":"POWER TRAIN","summary":"THERE IS A VIBRATION WHILE DRIVING FROM THE DRIVESHAFT OF MY 2004 LEXUS GX470. LEXUS IS AWARE OF THE PROBLEM AND STATES MANY OF THE 2004S HAVE THE SAME PROBLEM. THEY REPLACED PARTS ON 12/7/04 AND TOLD ME IT DID NOT FIX THE PROBLEM AND LEXUS CLAIMS THEY ARE NOT ABLE TO FIX ALL OF THESE PROBLEMS. THEY CLAIM THEY ARE WORKING ON A SOLUTION TO REPAIR IT BUT HAVE NOT FIGURED ONE OUT YET. I WAS ON A LEXUS OWNERS WEB SITE AND MANY OTHERS HAVE THE SAME PROBLEM. ARE THEY WAITING FOR IT TO BECOME A SAFETY ISSUE?!!! I PAID NEARLY $50,000 FOR A VEHICLE AND I AM BEING TOLD THEY DON'T HAVE A SOLUTION TO FIX THE VIBRATING WHEN I DRIVE ON THE HIGHWAY? WILL THEY WHEN ONE OF US LOSES CONTROL OF OUR VEHICLE??? HELP!!!*AK","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10091939,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2004","dateComplaintFiled":"09/13/2004","vin":"JTJBT20XX40","components":"ENGINE AND ENGINE COOLING","summary":"WHILE ACCELERATING THE VEHICLE EMITTED A SULFUR/ROTTEN EGG SMELL.   *NM   THE PROBLEM WAS DUE TO THE CATALYTIC CONVERTER.  *SC   *JB","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10090713,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2004","dateComplaintFiled":"09/09/2004","vin":"JTJBT20X240","components":"POWER TRAIN","summary":"DRIVESHAFT HAS A JERK FEELING WHEN STOPPING AND ACCELERATING. WHEN STOPPED AT LIGHT YOU GET A JERK FEELING, AS THOUGHT SOMEONE FROM REAR BUMPED INTO YOU. HAD LEXUS LOOK AT THE PROBLEM, AND THEY ADJUSTED  SOMETHING IN THE DRIVE SHAFT. BUT IT STILL HASNT CORRECTED THE PROBLEM. I UNDERSTAND THAT THERE IS A NEW DRIVE SHAFT THAT THEY CAN PUT IN, BUT AS OF THIS DATE, THEY FEEL THAT THE ADJUSTMENT WOULD CORRECT THIS PROBLEM. I SEEMS TO HAVE GOTTEN WORSE. NOW UPON ACCELLERATION I GET A JERK FEELING.  ANYONE HAVEING SAME PROBLEM/OR REMEMEDY PLEASE CONTACT ME. CBALTAX@HOTMAIL.COM.  *AK","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10074814,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2004","dateComplaintFiled":"06/04/2004","vin":"JTJBT20X640","components":"LATCHES/LOCKS/LINKAGES","summary":"WE HAVE TWINS AND HAVE TO USE TWO CAR SEATS.  CHILD SAFETY RESTRAINT LATCH SYSTEM ON THE SECOND ROW SEAT OF A LEXUS GX470 BEHIND THE DRIVER SIDE OF THE VEHICLE IS NOT POSITIONED ACCORDING TO FEDERAL GUIDLINES.  ONE LATCH IS IN THE MIDDLE OF THE BIGHT OF THE SEAT AND THE OTHER LATCH IS IN THE MIDDLE SEAT JUST ON THE OTHER SIDE OF THE SEAT BELT RECEPTICLES FOR THE MIDDLE PASSENGER AND PASSENGER BEHIND THE DRIVER.  WHEN INSTALLING A CHILD SEAT BEHIND THE DRIVER SIDE, THE SEAT SITS AT AN ANGLE AND THE REAR OF THE CARSEAT CLOSEST TO THE DRIVER SEAT IS OFF THE SEAT ABOUT 3 INCHES ALLOWING IT TO BOUNCE UP AND DOWN.  ADDITIONALLY, THE SEAT CAN BE MOVED, EVEN WHEN TIGHTENED WITH A MIGHTY TIGHT, MORE THAN AN INCH(WHICH IS THE MAXIMUM ALLOWED)  BECAUSE OF THE POSITIONING OF THE LATCHES BEING ON AN UNEVEN SURFACE.  A CHILD SEAT CANNOT BE INSTALLED USING THE LATCH SYSTEM BEHIND THE DRIVER IN A WAY TO BE SIGNED OFF AS SAFE BY NHTSA CERTIFIED TECHNICIANS.  THIS PROBLEM HAS BEEN PRESENTED TO LEXUS LOCAL DEALERSHIP, REGIONAL REPRESENTATIVE, CORPORATE SUPERVISOR, CORPORATE EXECUTIVES.  I HAVE WRITTEN DOCUMENTATION OF ALL CONVERSATIONS WITH THEM.  THERE WERE TALKS ABOUT THEM BUYING BACK THE VEHICLE.  THE REGIONAL REPRESENTATIVE TOLD US TO GO FIND TWO CARSEATS THAT COULD BE SAFELY INSTALLED AND LEXUS WOULD BY US TWO NEW ONES.    THE TECHNICIAN AT THE STORE WE WENT TO IS NHTSA CERTIFIED AND SAID THERE IS NOT A WAY TO SAFELY INSTALL ANY CAR SEAT USING THE LATCH SYSTEM ON THAT SIDE OF THE CAR AS WELL.  A NHTSA CERTIFIED MS FIREFIGHTER CONCURRED THAT USING THE LATCH ON THE DRIVER SIDE WAS NOT SAFE.   LEXUS OFFERED $2,000 TOWARD THE PURCHASE OF ANOTHER LEXUS PRODUCT.    I HAVE SPOKEN WITH STEVEN BERETZKY AT NHTSA IN DETAIL ABOUT THIS SITUATION.  WE WERE TOLD THAT NOTHING COULD BE DONE TO CHANGE WERE THE LATCHES WERE PLACED.*AK","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10074392,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2004","dateComplaintFiled":"05/27/2004","vin":"FILL IN","components":"SUSPENSION","summary":"WHILE TRAVELING  AT A LOW SPEED THE CONSUMER NOTICED THAT THE  VEHICLE WAS VIBRATING.   ONCE THE VEHICLE REACHED SPEEDS OVER 60 MPH VIBRATION INCREASED.  THE DEALERSHIP SERVICED THE VEHICLE FOUR TIMES BUT COULD NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.    *NM","products":[{"type":"Vehicle","productYear":"2004","productMake":"LEXUS","productModel":"GX 470","manufacturer":"Toyota Motor Corporation"}]}]}