{"count":14,"message":"Results returned successfully","results":[{"odiNumber":11487329,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2022","dateComplaintFiled":"09/30/2022","vin":"JTHFE2C25B2","components":"VISIBILITY/WIPER","summary":"The dashboard is defective in that it melts when exposed to heat and becomes sticky. Although initially it started off as a cosmetic issue, the melting of the dashboard causes it to be very glossy to the point where it reflects onto the front windshield and creates a blind spot on the front windshield when driving. This poses an immediate safety hazard when driving as it's sometimes difficult to see objects that are right in front of the car while driving. The defective dashboard has been confirmed by the dealer and manufacturer. Although the manufacturer issued a customer support program to replace the dashboard, it was not a mandatory recall and the support program has since expired. Additionally, the support program initially described the malfunction as only a cosmetic issue. However, over time, this cosmetic issue has started to impact drivability in certain conditions while putting the driver and others at risk.","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11448300,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2019","dateComplaintFiled":"01/21/2022","vin":"JTHBP5C21B5","components":"ENGINE","summary":"Valley Plate Leak.  The Valley Plate Leaks are notorious on this vehicle. There have been several forums about it.","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11416716,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2021","dateComplaintFiled":"05/15/2021","vin":"JTHBF5C23B5","components":"AIR BAGS","summary":"TAKATA AIRBAG HAS BEEN RECALLED FOR THIS MODEL. ATTEMPTS HAVE BEEN MADE TO CONTACT VIA INSTRUCTIONS ON RECALL LETTER FROM MANUFACTURER. WAS INFORMED SOMEONE WOULD BE OUT TO REPAIR IT AND NO ONE SHOWED UP.","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11360278,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"09/21/2020","vin":"JTHCF5C25B5","components":"STEERING","summary":"FIRST STARTED WITH STEERING GETTING STUCK A BIT WHILE CHANGING LANES NOW THE ELECTRIC RACK AND PINION MAKES NOISE STEERING  LEFT AND RIGHT WHILE PARKING IN AND OUT ALSO WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11307324,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2020","dateComplaintFiled":"02/05/2020","vin":"JTHBF5C22B5","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"FUEL IS NOT DELIVERED TO FIRING CHAMBER DUE TO FAILURE OF FUEL PRESSURE SENSOR.  THIS WILL CAUSE ENGINE TO SHUT OFF WHEN ON THE ROAD.  NO OBD-II CODE IS PRESENT SINCE THE FAILURE OF THE FUEL PRESSURE SENSOR WILL PUT THE CAR IN PROTECTED MODE, NO CODE CAN BE READ.  WHEN ENGINE IS SHUT OFF, IT WILL HAVE NO POWER TO STEERING OR BRAKE SYSTEM, PUT DRIVER IN A VERY DANGEROUS SITUATION.  I WAS LUCKY ENOUGH TO FIND OUT AFTER ARRIVING HOME.  THE PROBLEM APPEARED THE NEXT MORNING.","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11279094,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2019","dateComplaintFiled":"11/08/2019","vin":"JTHBF5C29B5","components":"STRUCTURE,SEATS","summary":"THE DOOR PANELS AND DASH BOARD GETS STICKY AND MELT OVER THE YEARS  AND THE SEATS STARTS TO TEAR AND BECOME LOOSE","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11057740,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2017","dateComplaintFiled":"12/31/2017","vin":"JTHCF5C2XB5","components":"AIR BAGS","summary":"TAKATA RECALL - MY CAR IS SUPPOSEDLY AFFECTED BY THE RECALL, BUT THE RECALL WILL NOT ACTUALLY SHOW UP IN THE SYSTEM- IT SOUNDS LIKE IT ONLY HAPPENS IN 2019 - WHICH IS GREATER THAN 6 YEARS AFTER THE CAR WAS PUT IN SERVICE. I AM CONCERNED ABOUT THE SAFETY OF MY PASSENGERS AND LOSS OF VALUE TO THE CAR. ADDITIONALLY, THE CAR IS CURRENTLY IN PA BUT WILL BE MOVING TO WARMER WEATHER CLIMATE AND THIS WILL CAUSE THE DEGRADATION TO HAPPEN MORE RAPIDLY. LEXUS REPORTS THERE ARE NO ISSUES, WHICH IS NOT TRUE ACCORDING TO THEIR OWN WEBSITE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11013685,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2017","dateComplaintFiled":"08/08/2017","vin":"JTHCF5C2XB5","components":"AIR BAGS","summary":"TAKATA RECALL - ON THE WEBPAGE HTTPS://WWW.NHTSA.GOV/RECALL-SPOTLIGHT/TAKATA-AIR-BAGS, THE 2011 LEXUS IS250 AWD IS SHOWN TO BE INCLUDED IN THE TAKATA AIRBAG RECALL, HOWEVER WHEN SEARCHING BY THE VIN, NO RECALLS ARE SPECIFIED.  I HAVE NOT RECEIVED ANY RECALL INFORMATION FROM LEXUS.  PLEASE ADVISE IF THE CAR IS INCLUDED ACTUALLY INCLUDED IN THE RECALL.  THANK YOU.","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10993343,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2017","dateComplaintFiled":"06/06/2017","vin":"JTHBF5C24B5","components":"AIR BAGS","summary":"THEY SENT ME A NOTIFICATION REGARDING THE RECALL (NHTSA RECALL # 16V-340 & 17V-006 LAST MARCH 2017 BUT UNTIL NOW, THEY HAVEN'T FIX MY CAR YET. MANY TIMES I'VE TRIED CONTACTING THEM BUT TO NO AVAIL.","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS F","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10946704,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"01/20/2017","vin":"JTHBP5C29B5","components":"AIR BAGS","summary":"TAKATA RECALL  I NEED TO HAVE PASSENGERS IN MY CAR I USE IF FOR WORK AND TO TRANSPORT MY HUSBAND AND KIDS.  THIS IS TAKING WAY TO LONG.","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS F","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10943977,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2016","dateComplaintFiled":"01/09/2017","vin":"JTHBF5C21B5","components":"AIR BAGS","summary":"NHTSA RECALL # 16V-340  I WAS INFORMED IN WRITING OVER 6 MONTHS AGO.    NOTHING FURTHER HAS HAPPENED SINCE.    THE AIR BAGS SHOULD BE REPLACED IMMEDIATELY IF DEFECTIVE!  I'M FILING A COMPLAINT THAT LEXUS IS TAKING TOO LONG.  BASED ON ATTACHED SCREENSHOT, THEIR EXCUSE IS:  \"RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE\"  NOT ACCEPTABLE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10924500,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2016","dateComplaintFiled":"11/06/2016","vin":"JTHFF2C23B2","components":"AIR BAGS","summary":"TAKATA RECALL.  THIS RECALL IS TAKING TOO LONG AND THERE IS NO RESOLUTION DATE PROPOSED.  I AM TRYING TO TRADE-IN OR SELL MY VEHICLE AND RECEIVE OFFERS $4000 OR MORE LESS THEN KBB VALUE.  I DON'T WANT TO USE THE VEHICLE ESPECIALLY WITH A FRONT SEAT PASSENGER.  THE REAR SEATS ARE NOT CONVENIENT IN THE IS250C MODEL AS IT IS A TWO DOOR AND THE REAR SEATS OFFER A CRAMPED SPACE FOR PASSENGERS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10903651,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2016","dateComplaintFiled":"09/05/2016","vin":"JTHFE2C22B2","components":"AIR BAGS","summary":"LEXUS NOTIFIED ME IN MAY 2016 OF A RECALL FOR TAKATA AIRBAGS, BUT HAS NOT TAKEN DEFINITIVE ACTION TO REPLACE MY AIRBAG SO MY CAR IS SAFE TO DRIVE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10885254,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2011","dateComplaintFiled":"07/16/2016","vin":"JTHBF5C24B2","components":"AIR BAGS","summary":"TAKATA RECALL","products":[{"type":"Vehicle","productYear":"2011","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]}]}