{"count":141,"message":"Results returned successfully","results":[{"odiNumber":11376834,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2019","dateComplaintFiled":"11/28/2020","vin":"5LMPU28L2XL","components":"ENGINE","summary":"IT BLOWS THE SPARK PLUGS OUT WHILE DRIVING ON NORMAL STREETS  IN SEPTEMBER OR OCTOBER 2019 THE SHOP I TOOK IT TO BE REPAIRED TOLD ME THAT HAPPENS ALOT WITH THIS VEHICLE","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11111808,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2018","dateComplaintFiled":"07/17/2018","vin":"","components":"EXTERIOR LIGHTING,WHEELS,FUEL/PROPULSION SYSTEM","summary":"LUGNUTS/FUEL LEAKING/LIGHTING/SEATBELTS","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11103098,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2000","dateComplaintFiled":"06/21/2018","vin":"5LMRU27A6XL","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"THE VEHICLE IS NOT ABLE TO BE DROVE","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11084829,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"04/12/2018","vin":"5LMPU28L7XL","components":"UNKNOWN OR OTHER","summary":"FAULTY TRANSMISSION GEAR. THIS MAY BE AN OLDER MODEL, BUT WITH 156,000 MILES, THE GEARSHIFT EITHER PREVENTS THE TRUCK FROM STARTING, OR WILL START ROLLING ON ITS AFTER PUTTING TRUCK IN PARK AND REMOVNG KEY. I ALMOST LOST MY TRUCK FROM THAT AFTER I GOT OUT OF THE VEHICLE AND IT STARTED ROLLING AWAY. DESPITE ITS AGE, THIS PROBLEM JUST STARTED.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10871253,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2012","dateComplaintFiled":"05/27/2016","vin":"","components":"ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE ROOF LEAKED WATER ONTO THE DRIVER SIDE WINDOW POST AND THEN TRAVELED TO THE DASHBOARD AREA. THE WATER CAUSED ELECTRICAL ISSUES. IN ADDITION, THE FRONT DRIVER SIDE EXTERIOR POWER DOOR LOCK COULD ONLY BE ACCESSED MANUALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10730479,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2015","dateComplaintFiled":"06/25/2015","vin":"5LMPU28L1XL","components":"UNKNOWN OR OTHER","summary":"IN THE LAST FIVE YEARS MY 255/ 75 17 CONTITRAC TIRES 5 OF THEM HAVE BLOWN OUT OR COME APART IN SOME MANNER! THE LAST TIME A FEW DAYS AGO WAS PRETTY CLOSE TO A HIGH SPEED ACCIDENT 65MPH THERE IS AN ABSOLUTE MAJOR PROBLEM WITH THESE TIRES !! THIS IS THE SECOND SET THAT HAS BEEN ON THIS TRUCK~! CONTINENTAL NO LONGER MAKES THIS SIZE AND THEY ARE NON RESPONSIVE TO MY COMPLAINTS PLEASE HELP.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10701832,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2015","dateComplaintFiled":"03/26/2015","vin":"","components":"ENGINE","summary":"DURING REGULAR, CASUAL VEHICLE OPERATION, ONE OF THE SPARK PLUGS FLEW OUT OF ITS SEAT. CAUSING THE VEHICLE TO SMOKE FROM THE ENGINE COMPARTMENT AND LOSE COMPRESSION. I THOUGHT THE ENGINE HAD CAUGHT FIRE AND THERE WAS NO WARNING TO THIS HAPPENING. SPARK PLUGS WERE INSTALLED PER MANUFACTURERS SPECIFICATIONS WHEN THIS INCIDENT OCCURRED.  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10568497,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/21/2014","dateComplaintFiled":"03/11/2014","vin":"5LMPU28A8XL","components":"SUSPENSION,POWER TRAIN,WHEELS","summary":"WHILE  DRIVING  .......  WITHOUT  WARNING  THE   AIR  SUSPENSION  LINE  EXPLODED  AND  THE  VEHICLE  BECAME  UNMANAGEABLE  ... CAUSING  ME  TO  GO  OFF  THE  ROAD  AND  STRIKE  VARIOUS  STATIONARY  OBJECTS ......  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10534876,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2013","dateComplaintFiled":"08/12/2013","vin":"","components":"TIRES","summary":"TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR EQUIPPED WITH NATIONAL A/S COMMANDO TIRES, SIZE: 245/75/16 (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR PASSENGER'S SIDE TIRE SEPARATED FROM THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRE WAS NOT REPLACED. THE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WAS 6,500. THE VIN WAS NOT AVAILABLE.   *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"DEL-NAT","productModel":"NATIONAL A/S COMMANDO","size":"265/70R17","manufacturer":"DEL-NAT TIRE CORPORATION"}]},{"odiNumber":10491566,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2013","dateComplaintFiled":"01/06/2013","vin":"","components":"VEHICLE SPEED CONTROL","summary":"WE HAD DRIVEN THE VEHICLE ABOUT ONE MILE FROM THE BEACH TO A RESTAURANT, WHERE WE PARKED AS USUAL AND ENTERED TO DINE.  WE HAD BEEN IN THE RESTAURANT APPROXIMATELY 15 - 20 MINUTES WHEN THE WAITER ANNOUNCED THAT THERE WAS A \"CAR ON FIRE\" IN THE PARKING LOT.  MY FAMILY AND I, ALONG WITH EVERYONE ELSE IN THE RESTAURANT, RUSHED OUTSIDE, WHERE I WAS HORRIFIED TO SEE MY LINCOLN NAVIGATOR SURROUNDED BY POLICE CARS AND ENGULFED IN FLAMES.  I HAVE PHOTOS ON MY PHONE IF NECESSARY.  THE FIRE HAD VERY OBVIOUSLY STARTED IN THE ENGINE COMPARTMENT AND PROBABLY ON THE DRIVER'S SIDE, AS THE FRONT TIRE ON THAT SIDE HAD MELTED AND WAS FLAT, BUT THE OTHER TIRES WERE ALL INTACT.  I HAVE SINCE BEEN MADE AWARE OF A FAULTY SWITCH RELATED TO THE CRUISE CONTROL THAT CAN CAUSE THESE PROBLEMS.  I AM ALMOST CERTAIN THAT WE TOOK OUR VEHICLE IN AND HAD THAT RECALL DEALT WITH YEARS AGO.  I WILL SEARCH FOR PAPERWORK.  I REMEMBER SOME REPAIR BEING DONE AT THE DEALER, BUT I CANNOT REMEMBER IF IT WAS A RECALL OR JUST SOMETHING THEY CONTACTED US TO RECOMMEND BEING REPAIRED.  EITHER WAY, MY PARKED VEHICLE WAS DESTROYED BY FIRE WHILE I DINED.  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10426629,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2011","dateComplaintFiled":"09/21/2011","vin":"5LMPU28L1XL","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED WITH THE ENGINE OFF.  THE DEALER WAS CONTACTED IN REGARDS TO THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS.  THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED.  THE FAILURE AND CURRENT MILEAGE WAS 99,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10374643,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2011","dateComplaintFiled":"01/04/2011","vin":"5LMPU28A7XL","components":"ENGINE AND ENGINE COOLING","summary":"WATER, VAPOR, CONDENSATION KEEPS GETTING ON TO THE COIL ON PLUG ASSEMBLY ON THE PASSENGER SIDE OF MY ENGINE CAUSING WATER BUILD UP, ELECTRICAL FAILURE, MISFIRES AND SPARK PLUG EXPLOSIONS IN TO MY ENGINE, CAUSING FRAGMENTS OF METAL AND PLASTIC TO FIRE IN TO MY ENGINE.  THIS HAS HAPPENED TO ME SEVERAL TIMES NOW, BEEN REPAIRED, AND CONTINUES TO HAPPEN.  DESPITE 6 SEPARATE TECHNICAL SERVICE BULLETINS, FORD / LINCOLN HAVE NOT RECALLED THIS PROBLEM WITH THE 1999 TO 2006 5.4L V8 ENGINE, LEADING TO THOUSANDS OF PEOPLE LIKE ME HAVING TO CONTINUALLY FIX THIS PROBLEM, WHICH IS CAUSED BY A DESIGN / SAFETY FLAW IN THE ENGINE / COMPONENT CONSTRUCTION.  I WAS NEARLY KILLED TODAY ON THE FREEWAY BECAUSE THE TRUCK HESITATED AND MISFIRED WHILE I WAS GOING UP A LARGE HILL, STUCK BETWEEN TWO SEMI-TRUCKS AND I COULDN'T MOVE OUT OF THE WAY DUE TO FAILURE TO ACCELERATE. *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10370545,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2010","dateComplaintFiled":"12/14/2010","vin":"5LMPU28L5XL","components":"SUSPENSION,ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE SPARKS PLUGS WERE BECOMING OVERHEATED AND POPPING OUT FROM UNDER THE HOOD, AND WERE ALSO BURNING THE ATTACHED COIL. IN ADDITION, THE CONTACT STATED THAT THE SUSPENSION WOULD INTERMITTENTLY FAIL AND WOULD NOT INFLATE. THE CONTACT WOULD SHUT OFF THE VEHICLE FOR A FEW MOMENTS TO ALLOW THE SUSPENSION TO RESET ITSELF. THE VEHICLE WAS NEITHER INSPECTED FOR THE FAILURE NOR REPAIRED. THE FAILURE MILEAGE WAS 220,000 AND THE CURRENT MILEAGE WAS 240,000.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10366998,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2010","dateComplaintFiled":"11/21/2010","vin":"5LMPU28L9XL","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"1999 LINCOLN NAVIGATOR-SPARK PLUG  BLOW  OUT. *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10362462,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/1999","dateComplaintFiled":"10/26/2010","vin":"","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE HAD NOT BEEN DRIVEN AT ALL ON SATURDAY, BUT AT 4:30 AM SUNDAY MORNING THEY WERE AWAKENED BECAUSE THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND WILL PROVIDE A FIRE REPORT. THE FIRE STARTED UNDERNEATH THE HOOD AND THE CONTACT STATED THAT IT WAS RELATED TO THE RECALL FOR THE VEHICLE SPEED CONTROL UNDER CAMPAIGN NUMBER 05V388000. THE CONTACT THOUGHT THE DEALER REPLACED THE UNDERHOOD SPEED CONTROL DEACTIVATION SWITCH, BUT WAS NOT SURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 142000.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10360474,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2005","dateComplaintFiled":"10/14/2010","vin":"5LMPU28L4XL","components":"STEERING","summary":"TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT WAS ENTERING A HIGHWAY AT 50 MPH WHEN THE VEHICLE LOST ALL STEERING CAPABILITY. THE VEHICLE CROSSED OVER THREE LANES BEFORE HE WAS ABLE TO MANEUVER THE VEHICLE SAFELY OFF THE HIGHWAY. THE CONTACT  THEN DISCOVERED THAT THE TIE ROD HAD BECOME FRACTURED. THE TWO FRONT TIRES WERE PROTRUDING IN OPPOSITE DIRECTIONS. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE TIE ROD WAS REPLACED. THE VEHICLE WAS NOT UNDER RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 300,000. UPDATED 01/06/11*LJ  UPDATED 03/30/11","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10347298,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2010","dateComplaintFiled":"08/04/2010","vin":"5LMPU28L1XL","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. WHILE TRAVELING AT 70  MPH, THE CONTACT NOTICED THE SMELL OF SMOKE INSIDE THE CABIN. THE CONTACT PARKED THE VEHICLE AND SEVERAL HOURS LATER, THE VEHICLE CAUGHT ON FIRE FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. A REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE.  THE CURRENT AND FAILURE MILEAGES WERE 100,000.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10336568,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2010","dateComplaintFiled":"06/16/2010","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"#1 SPARK PLUG ON 1999 NAVIGATOR BLEW OUT ON RT 80 IN PA 400 MILES FROM MY HOME.  I HAD TO RENT A U-HAUL TRUCK AND TRAILER TO TOW MY NAVIGATOR HOME AT THE COST OF $600.  I HAD TO LEAVE MY RACE CAR AND TRAILER IN PA.  I DON'T KNOW HOW I AM GOING TO GO GET IT.  I HAVE NO TOW VEHICLE. *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10313475,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2010","dateComplaintFiled":"02/23/2010","vin":"5LMPU28L0XL","components":"ELECTRICAL SYSTEM","summary":"REAR TAILLIGHTS WOULD NOT WORK AND HEADLIGHTS WOULD NOT GO OFF AT TIMES DOOR AJAR WOULD COME ON AND ALL DOORS WERE CLOSED AT TIMES HEATED SEATS WOULD WORK AND SOMETIMES NOT TOOK TO SHOP AND HAD WIRING DIAGNOSTICS DONE AND FOUND OUT NEEDED NEW HEADLIGHT SWITCH PUT IN IT SHORTED OUT BURNING WIRES UNDER DASH GARAGE HAD TO ORDER NEW HEADLIGHT SWITCH PUT IT IN AND IT DID NOT WORK ORDERED 3RD ONE AND SAME SITUATION STILL DID NOT WORK AM BEING TOLD BY FORD AND GARAGE THAT THERE IS A BACKORDER ON PART BECAUSE OF KNOWN PROBLEMS WITH THE HEADLIGHT SWITCH CONTROL THAT IS BEING MADE AND WILL BE AT LEAST A MONTH TELL PARTS ARE AVAILABLE. IF I WOULD NOT HAVE BEEN OUTSIDE IN CAR WHEN THE SMOKING STARTED UNDER MY DASH BY THE HEADLIGHT SWITCH THE CAR WOULD HAVE BURNED TO THE GROUND BUT LUCKILY IT WAS JUST THE WIRING HARNESS THAT WAS HURT THIS IS A DANGEROUS SITUATION PROPERTY DAMAGE WAS TO MY 99 LINCOLN NAVIGATOR WITH WIRES BURNING. *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10302138,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2010","dateComplaintFiled":"01/25/2010","vin":"5LMPU28AXXL","components":"STRUCTURE","summary":"TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE ENTIRE REAR END OF THE CHASSIS HAD RUST ON IT, WAS ROTTEN  AND BROKEN. THE DRIVE SHAFT FELL OFF OF THE VEHICLE WHILE HE WAS DRIVING APPROXIMATELY 35 MPH AND BOTH LEADING ARMS BROKE OFF OF THE VEHICLE. THE CHASSIS AND THE FRAME WERE BEGINNING TO SEPARATE. HE TOOK THE VEHICLE TO TWO REPAIR SHOPS AND WAS INFORMED THAT THE FAILURE WOULD HAVE POTENTIALLY CAUSED A CRASH TO OCCUR. HE CALLED THE MANUFACTURER AND WAS TOLD TO TAKE THE VEHICLE TO AN AUTHORIZED DEALERSHIP. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 86,000.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10297142,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2009","dateComplaintFiled":"12/28/2009","vin":"5LMPU28A0XL","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. WHEN ENGAGING THE HIGH BEAM SWITCH FOR THE HEADLIGHTS THE LIGHTS WILL NOT ACTIVATE. WHEN THE LIGHTS FINALLY TURN ON THEY APPEAR DULL. THE WIRING FOR THE HEADLIGHTS HAVE MELTED.  THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT DEPENDING ON WHERE THE VEHICLE WAS MANUFACTURED THEY WOULD ASSUME RESPONSIBILITY.  THE FAILURE MILEAGE WAS 150,000.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10286529,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2008","dateComplaintFiled":"10/06/2009","vin":"5LMRU27A4XL","components":"WHEELS","summary":"TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE VEHICLES REAR LEFT WHEEL FELL OFF IN JUNE OF 2008. A TIRE MECHANIC STATED THAT THE STUD BROKE. THE WHEEL WAS REPAIRED; HOWEVER, ON OCTOBER 5, 2009 WHEN HE ATTEMPTED TO DRIVE OUT OF A PARKING LOT HE HEARD A NOISE, AND NOTICED THAT THE VEHICLE WAS LEANING TO THE RIGHT. WHEN HE INSPECTED THE VEHICLE HE OBSERVED THAT THE RIGHT LEFT WHEEL AND THE  ROTOR FELL OFF. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN RECALL 98V095000 WHEELS: LUGS/NUTS/BOLTS; THEREFORE, THEY WERE UNABLE TO ASSIST WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGE WERE 230,000.   UPDATED 11/06/09 *BF  UPDATED 11/09/09*JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10276016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2008","dateComplaintFiled":"07/07/2009","vin":"","components":"ENGINE AND ENGINE COOLING,EQUIPMENT","summary":"MY LINCOLN NAVIGATOR HAS BEEN SITTING THERE FOR SO LONG SINCE MY WIFE AND I CAN NOT AFFORD TO FIX IT. MY 1993 FORD  EXPLORER HAS BEEN BROKEN DOWN ON US LIKE YOU WOULD NOT IMAGINE. HELP IS NEEDED PLEASE. *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"1984","productMake":"GENERAL ENGINE","productModel":"9DOW","manufacturer":"General Engines Company, Inc."}]},{"odiNumber":10274762,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2009","dateComplaintFiled":"06/23/2009","vin":"5LMPU28A4XL","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR.  WHILE PROCEEDING TO ENTER THE VEHICLE, THE CONTACT NOTICED FLAMES COMING FROM THE PASSENGER SIDE OF THE HOOD.  SHE WAS UNABLE TO EXTINGUISH THE FIRE AND CALLED THE FIRE DEPARTMENT.  THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND FILED A REPORT.  THERE WERE NO FAILURES PRIOR TO THIS INCIDENT.  THE CONTACT CALLED HER INSURANCE COMPANY TO FILE A CLAIM AND WAS INFORMED THAT AN INSURANCE ADJUSTER WOULD INSPECT THE VEHICLE.  THE CAUSE OF THE FAILURE WAS UNDETERMINED.  THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER.  THE FAILURE MILEAGE WAS 190,000.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10267473,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2009","dateComplaintFiled":"05/01/2009","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"TOTAL FAILURE OF A/C SYSTEM DUE TO MAIN A/C HOSE. *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10249920,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2008","dateComplaintFiled":"11/26/2008","vin":"5LMPU28L4XL","components":"TIRES","summary":"TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR.  THE VEHICLE HAS FOUR COOPER FUTURA ADVENTURER H/T TIRES.  THE CONTACT STATED THAT TWO CAPS ON TWO OF THE TIRES HAVE BECOME DETACHED.  THE MANUFACTURER IS GIVING HIM THE RUN AROUND CONCERNING REPLACING THE TIRES.  NHTSA CAMPAIGN ID NUMBER 02T003000 (TIRES:SIDEWALL) WAS REFERENCED.  THE TIRE SIZE WAS UNKNOWN.  THE FAILURE MILEAGE WAS 78,000.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"COOPER","productModel":"FUTURA ADVENTURER H/T","size":null,"manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":10245612,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2008","dateComplaintFiled":"10/15/2008","vin":"5LMPU28A8XL","components":"ELECTRICAL SYSTEM","summary":"IT SEEMS THAT THIS ISSUE THAT I'M HAVING WITH MY VEHICLE ALREADY WAS RAISED AND DISMISSED. HOWEVER, I VERY MUCH WOULD LIKE THIS INVESTIGATION RE-OPENED BECAUSE I BELIEVE THAT THE PROBLEM IS UNDER REPORTED.     I OWN A 1999 LINCOLN NAVIGATOR AND EVERY TIME IT RAINS, MY WINDSHIELD WIPERS, WINDOWS AND LOCKS STOP WORKING. THIS HAPPENED AS I WAS DRIVING SO NEEDLESS TO SAY I SLOWED DOWN TO ALMOST A CRAWL AND SUBSEQUENTLY WAS PULLED OVER BY THE POLICE. THEY HELPED ME TO PULL MY VEHICLE OFF THE ROAD AND I HAD TO WAIT UNTIL IT STOPPED RAINING BEFORE I CAN DRIVE BACK HOME. NO DOUBT THAT THIS IS A HAZARD NOT ONLY FOR ME, BUT FOR OTHER MOTORISTS AS WELL.     THE VERY NEXT DAY, I GOT IN MY TRUCK, TURNED THE IGNITION, THE TRUCK STARTED HOWEVER IT DID NOT REMAIN STARTED. IT WAS AS IF IT WAS OUT OF GAS. I HAD THE TRUCK TOWED TO A LINCOLN DEALERSHIP, AND WAS TOLD THAT THERE IS A WINDSHIELD LEAK AND IT LEAKED ON THE GEM MODULE AND FUSE BOX HARNESS AND WOULD HAVE TO BE REPLACED.     I TALKED TO A AUTO GLASS EXPERT WHO TOLD ME THAT EVENTHOUGH THE DEALER WAS STATING THAT THE LEAK IS FROM THE WINDSHIELD, IT IS NOT. ACCORDING TO HIM, HE HAS TAKEN OUT, RESEALED AND REINSTALLED WINDSHIELDS ONLY TO HAVE THOSE CUSTOMERS COME BACK VERY ANGRY DUE TO THE LEAK STILL OCCURED.    THIS PROBLEM WAS REPORTED BY FORD EXPEDTION OWNERS, HOWEVER I DON'T SEE ANY EVIDENCE THAT COMPLAINTS FROM NAVIGATOR OWNERS WERE CONSIDERED AND/OR INVESTIGATED.  IT'S INTERESTING THAT I AM HAVING THIS SAME PROBLEM, BUT WITH A DIFFERENT MODEL OF FORD/LINCOLN.     I FEEL VERY STRONGLY THAT THIS ISSUE DESERVES A SECOND LOOK. FURTHERMORE, BECAUSE THIS IS SUCH A COSTLY ($1,800.00) REPAIR, IT IS MY PRAYER THAT THE GOVERNMENT WILL STEP IN AND MAKE THIS AUTO MAKER TAKE RESPONSIBILITY AND ISSUE A RECALL AND HAVE THE PROBLEM CORRECTLY IDENTIFIED, IT MAY NOT BE LEAKAGE FROM THE WINDSHIELD, AND SUBSEQUENTLY FIXED. I ASK THIS IN SAFETY OF ALL OF US. EVEN IF I TRADE THIS VEHICLE IN, SOMEONE ELSE, JUST LIKE ME, WILL PURCHASE THIS DANGER.  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10235101,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2008","dateComplaintFiled":"07/21/2008","vin":"5LMPU28L5XL","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR.  AFTER DRIVING AND PARKING THE VEHICLE, IT EXPLODED.  THE CONTACT NOTICED BLACK SMOKE AND A FIREBALL, AND THEN THE WINDOWS BLEW OUT.  THE POLICE OFFICER STATED THAT THE ORIGIN OF THE FAILURE COULD NEVER BE DETERMINED BECAUSE EVERYTHING WAS BURNED TO THE GROUND, INCLUDING THE TRANSMISSION AND ENGINE.  IT WAS NOTICED, HOWEVER, THAT THE FIRE SEEMED TO HAVE STARTED FROM THE FRONT END.  BEFORE SHE EXITED THE VEHICLE, THE CONTACT DID NOT NOTICE ANY WARNING LIGHTS OR SIGNS OF OVERHEATING PRIOR TO THE MALFUNCTION.  A POLICE REPORT WAS FILED.  SHE CONSULTED THE MANUFACTURER AND WAS ADVISED TO CALL BACK.  THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 140,000.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10216769,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2008","dateComplaintFiled":"02/02/2008","vin":"5LMPU28A1XL","components":"POWER TRAIN","summary":"DRIVING FROM HOME TO CHARLESTON SC GOT TO LAST EXIT THE CAR SHUT OFF RESTARTED AND PUT IT BACK IN GEAR IT SHUT OFF AGAIN. 1999 LINCOLN NAVIGATOR. THE CAR STALLS REPEATEDLY WHENEVER THE TRANSMISSION IS PLACED IN REVERSE. PURCHASED FROM CARMAX MARCH 28,2007  MI 60,315.  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10205173,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2007","dateComplaintFiled":"10/08/2007","vin":"5LMPU28L7XL","components":"STEERING","summary":"VEHICLE GEAR INDICATOR SLIPPED AND NOW INDICATES WRONG GEAR.  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10198096,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2007","dateComplaintFiled":"07/24/2007","vin":"5LMRU27L6XL","components":"ELECTRICAL SYSTEM","summary":"1999 LINCOLN NAVIGATOR WITH ELECTRICAL RELATED PROBLEMS CUSTOMER STATES THAT HIS CAR CAUGHT ON FIRE AN HE BELIEVES THAT ITS FORD FAULT AND THAT THEY SHOULD REPLACE IT **CC  THE CONSUMER STATED VEHICLE CAUGHT ON FIRE ON 06/09/07 AND ALL PASSENGERS WERE ABLE TO GET OUT OF THE VEHICLE HIMSELF AND HIS TWO DAUGHTERS. THE CONSUMER STATED HE EITHER WANTS FORD TO FIX THE VEHICLE OR PROVIDE HIM WITH A NEW VEHICLE BEING AS THOUGH THIS IS HIS ONLY MEANS OF TRANSPORTATION TO AND FROM WORK. THE CONSUMER ALSO STATED WOULD LIKE AN INVESTIGATION AS TO WHAT CAUSED THE FIRE.  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10188174,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2006","dateComplaintFiled":"04/17/2007","vin":"5LMPU28A9XL","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR.   AT 103,000 MILES  THE CONTACT  WAS DRIVING  AT 25 MPH  AND THE VEHICLE STARTED SHAKING ,AND  HE ALMOST LOST CONTROL.  THE MECHANIC STATED THAT THE AIR  CONDITIONING COMPRESSOR AND THE RELAY FAILED AND NEEDED TO BE REPLACED.  AFTER DRIVING 1,000 MILES THE VEHICLE FAILURE RECURRED.   THE RELAY FAILED AND WAS REPLACED BY THE FORD DEALER.  ON 4/16/2007 AFTER DRIVING OVER A BUMP, THE DRIVER HEARD METAL SCRAPING AND THE VEHICLE WAS VERY HARD TO CONTROL.  THE DEALER STATED THAT THE COMPRESSOR FAILED AND NEEDED TO BE REPLACED.  THE CURRENT MILEAGE WAS 105,000.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10187485,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2007","dateComplaintFiled":"04/10/2007","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"BLEND DOOR FAILURE DUE TO POOR DESIGN. DISCOVERY OF ACTUAL ISSUE WAS AFTER MANY TRIPS TO DIFFERENT MACHANICS ,WHO WERENT ABLE TO FIGURE OUT THE PROBLEM. I WAS FINALLY ABLE TO DETERMINE THE ISSUE VIA INTERNET, AND BRING IT TO A MECHANIC ,WHO ESPECIALIZED  IN  AIR CONDITIONIN (A/)C REPAIR. TOTAL COST WAS $1,200 PLUS  FOR THE TIME I SPENT.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10180632,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2007","dateComplaintFiled":"01/24/2007","vin":"5LMRU27A0XL","components":"TIRES","summary":"I HAVE A 1999 LINCOLN NAVIGATOR 2WD WITH GENERAL AMERITRAC TR TIRES. TIRE SIZE P245/75/16 AND THE TIRES HAVE MAYBE 50% WEAR ON THEM. I HAVE HAD BOTH REAR TIRES BLOW OUT ON THE FREEWAY AT TWO DIFFERENT TIMES. I KNOW THAT I DIDN'T HIT ANYTHING. ALSO IN BOTH TIRE FAILURES I FIRST NOTICED TIRE VIBRATION, THEN NOISE, THEN THE TIRE BLEW OUT. WHEN I FIRST NOTICED THE VIBRATION I WAS TRAVELING ON THE FREEWAY AT APPROXIMATELY 65 TO 70 MPH AND WHEN THE TIRE FINALLY BLEW OUT I WAS TRAVELING ABOUT 55 MPH. I HAVE FOUR GENERAL AMERITRAC TR TIRES IN MY POSSESSION EXCEPT FOR THE FIRST TIRE THAT BLEW OUT A COUPLE OF MONTHS AGO. THE TIRES ARE NO LONGER ON MY VEHICLE SINCE I FEEL THEY ARE VERY UNSAFE.  *NM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GENERAL","productModel":"AMERI-TRAC","size":null,"manufacturer":"GENERAL TIRE & RUBBER CO."}]},{"odiNumber":10173281,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"11/03/2006","vin":"","components":"SEATS","summary":"DEALER REFUSES TO FIX THE HEATED SEATS IN A 1999 LINCOLN NAVIGATOR. THE MECHANIC STATED THEY WERE DAMAGED DUE TO ABUSE. *KB ***NAR***  SINCE THE CONSUMER HAS OWNED THE VEHICLE THE DRIVER'S HEATED SEAT HAS BEEN REPAIRED 10 TIMES AND IS BROKEN AGAIN.  THE CONSUMER SENT A CERTIFIED LETTER TO THE MANUFACTURER BUT HAS RECEIVED NO REPLY.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10167364,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2006","dateComplaintFiled":"09/05/2006","vin":"","components":"TIRES","summary":"ON JUNE 30, 2006, WE WERE TRAVELING IN A 1999 LINCOLN NAVIGATOR FROM ARKANSAS TO TEXAS. OUR TIRE TREAD TOTALLY SEPARATED FROM THE WHEEL AS WE WERE GOING DOWN THE HIGHWAY AT 60 MILES AN HOUR. LUCKILY NO ONE WAS HURT. WE HAD THE TIRE REPLACED AT A COST OF $313.01. THIS  IS EXACTLY THE SAME PROBLEM WE HAD WITH WILDERNESS AT TIRES, WHICH WERE RECALLED. WE BELIEVE THIS TIRE SHOULD BE ELIGIBLE FOR RECALL. THE TIRE IS CONTIENENTAL TRAC AT, P255-75R17-1138, DOT #AD90448477. *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10154118,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"01/23/2005","dateComplaintFiled":"03/27/2006","vin":"","components":"TIRES","summary":"THE RIGHT REAR TIRE ON THE CONSUMER'S 1999 NAVIGATOR LOST IT'S TREAD CAP AND AS A RESULT THE DRIVER LOST CONTROL OF THE VEHICLE.  THE RIGHT REAR TIRE WAS FLAT WITH NO OUTWARD SIGNS OF IMPACT OR SIDEWALL DAMAGE.  *TS  AS A RESULT OF THE TIRE(CONTINENTAL CONTITRAC A/T TIRE 205/75SR 17 RADIAL TIRE).  *NM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10141563,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2005","dateComplaintFiled":"11/02/2005","vin":"5LMRU27A2XL","components":"VEHICLE SPEED CONTROL","summary":"DT: THE CONTACT WAS  UNABLE TO HAVE  CRUISE CONTROL SWITCH REPLACED UNDER NHTSA  RECALL 05V388000. HE NOTED THAT BECAUSE OF A DISABILITY HE  DID NOT ALLOW THE DEALER TO DISCONNECT THE SWITCH. WHEN HE SPOKE WITH THE DEALER AND MANUFACTURER, NEITHER COULD PROVIDE A DATE OF AVAILABILITY FOR THE SWITCH. HE HAS NOT EXPERIENCED A PROBLEM TO DATE WITH THE CRUISE CONTROL, BUT HE WANTED TO HAVE THE SWITCH REPLACED AS SOON AS POSSIBLE BECAUSE OF THE RISK OF A VEHICLE FIRE. *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10135994,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2005","dateComplaintFiled":"09/09/2005","vin":"5LMPU28L2XL","components":"STEERING,SUSPENSION","summary":"HEARD CLICKING NOISE WHEN TURNING CORNERS. TOOK 1999 LINCOLN NAVIGATOR IN FOR INSPECTIONS AND FOUND THAT THE FOLLOWING PARTS NEEDED REPLACING: BALL JOINTS (FRONT-LEFT), REMOVE AND REPLACE CONTROL ARM, LOWER, ONE SIDE, SWAY BAR LINK-REMOVE AND REPLACE STABILIZER BAR CONTROL, ALIGNMENT CAMS/WEDGES (FRONT-LEFT INCLUDING ALIGNMENT ADJUSTMENT. VERY COSTLY AND TIME CONSUMING REPAIRS. SINCE I TRAVEL A LOT I FEEL MORE THAN BLESSED THAT THERE WAS NOT A BREAK DOWN IN ROUTE OF A TRIP. WAS TOLD THAT THIS INDEED COULD BE VERY DANGEROUS IF NOT REPAIRED IMMEDIATELY.  *NM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10135854,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2005","dateComplaintFiled":"09/08/2005","vin":"5LMPU28A4XL","components":"SUSPENSION","summary":"I WAS DRIVING MY 1999 LINCOLN NAVIGATOR AND SUDDENLY MY REAR SUSPENSION FAILED RESULTING IN A TREMENDOUS AMOUNT OF BOUNCING UP AND DOWN CAUSE A VERY SERIOUS CONTROL PROBLEM. LUCKILY THERE WERE NO OTHER VEHICLES AROUND TO CAUSE A SERIOUS ACCIDENT. I WAS ABLE TO GET THE VEHICLE HOME BY DRIVING SLOWLY AND SCHEDULED AN APPOINTMENT WITH MY LOCAL MECHANIC. HE DISCOVERED THAT THE COMPRESSOR RELAY AND CONNECTOR PLUG WAS MELTED/BURNED AND FOUND THE MAIN AIR LINE ALSO MELTED CAUSING THE SUDDEN LOSS OF AIR PRESSURE. THERE WERE ALSO NUMEROUS MELTED AND BURNT WIRING. HE WAS ABLE TO INSTALL A TEMPORARY AIR LINE TO GET THE SUSPENSION TEMPORARILY WORKING AND RECOMMENDED THAT I TAKE IT TO A LINCOLN GARAGE FOR FURTHER WORK. I SCHEDULED AN APPOINTMENT WITH THE LOCAL LINCOLN GARAGE AND HE ADVISED ME THAT THE RELAY,  CONNECTOR AND WIRING HARNESS NEEDED REPLACED/REPAIRED. AFTER A WAIT OF 2 WEEKS HE WAS ABLE TO GET THE PARTS AND DO THE REPAIR WORK. THE PARTS REPLACED WERE: RELAY,P/N 2C013/A, CABLE CONNECTOR, P/N 14488/A, CABLE CONNECTOR P/N 14488/B, AND WIRE ASSY P/N 14S11/HA. I AM VERY SHOCKED THAT THERE WAS NO FUSING MECHANISM TO KEEP THIS FROM HAPPENING AND THE FACT THAT THE AIR LINE WAS ROUTED OVER THE RELAY ALLOWING IT TO MELT AND GET A HOLE IN IT. I HAVE THE DEFECTIVE PARTS AND WOULD LIKE TO KNOW HOW TO CONTACT SOMEONE IN THE LINCOLN ORGANIZATION FOR REIMBURSEMENT FOR A SITUATION THAT SHOULD NEVER HAD HAPPENED. I CAN SEE THE RELAY FAILING BUT I CANNOT SEE WHY THERE WASN'T A FUSIBLE LINK TO PREVENT THE FIRE OR A RE-ROUTING OF THE AIR LINE TO KEEP IT FROM GETTING DAMAGED.*JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10135878,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2005","dateComplaintFiled":"09/08/2005","vin":"5LMPU28A0XL","components":"SUSPENSION","summary":"SEVERAL MONTHS TO A YEAR AGO, I RECEIVED A RECALL NOTICE FROM FORD/LINCOLN TELLING ME TO HAVE MY TIRE RODS INSPECTED.  I DID SO THE LAST TIME THE CARE WAS IN FOR SERVICE AND WAS TOLD ALL WAS OK AND THEY DIDN'T NEED TO BE REPLACED.   LAST NIGHT, WHILE DRIVING NEAR RFK STADIUM IN WASHINGTON, DC, THE TIRE ROD ON MY 99 LINCOLN NAVIGATOR SEVERED FROM THE VEHICLE CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND STEERING.  SHORTLY BEFORE INCIDENT I HAD BEEN ON THE BELTWAY GOING 55 MPH.  AT THE TIME OF THE INCIDENT, I WAS ONLY TRAVELING 25-30 MPH.  BY LUCK, THE CAR VEERED INTO A EXXON GAS STATION.    IN TALKING WITH THE LINCOLN SERVICE DEALER THIS MORNING, THEY SEEM TO BE WELL AWARE OF THE PROBLEM AND INFORMED ME THAT THERE REALLY IS NO WAY TO TELL IF THE TIRE ROD JOINT IS WORN BY INSPECTION.  THEY SEEM TO IMPLY THAT THE PROBLEM IS WELL KNOWN BUT THAT OTHER THAN THE LETTER, THERE HAS BEEN NO RECALL.    THE VEHICLE HAS ONLY 80,000 MILES'MOST OF WHICH ARE TRAVELED ON THE HIGHWAY (BETWEEN OCEAN CITY AND BETHESDA MD.    THE PART IN QUESTION WAS REPLACED AT THE EXXON STATION LAST NIGHT AND I TOOK THE VEHICLE AND PART THIS MORNING TO MANHATTAN LINCOLN IN ROCKVILLE, MD.  THEY SUGGESTED REPLACING THE OTHER TIRE ROD (AT COST TO ME) AND THEN INFORMED ME LATER IN THE DAY THAT THE SWAY BAR LINKS ALSO NEEDED REPLACING AT A COST OF $275 FOR BOTH.  APPARENTLY ONE OF THEM WAS LOOSE OR HAD ALREADY COME OFF.  NOT SURE IF THE INCIDENT LAST EVENING CAUSE THIS.    I REQUEST THAT NHTSA LOOK INTO THIS MATTER ASAP.  I TRAVEL BACK AND FORTH TO OCEAN CITY, MD ALMOST EVERY WEEKEND AND AM CONVINCED THAT HAD THIS INCIDENT OCCURRED AT 55 MPH OR WHILE TRAVELING OVER THE CHESAPEAKE BAY BRIDGE, YOU'D PROBABLY HAVE FOUR FATALITIES TO INVESTIGATE (MY WIFE AND TWO CHILDREN).    THE VIN NUMBER IS [XXX].  PLEASE DON'T HESITATE TO CALL IF YOU HAVE ANY QUESTIONS.    SINCERELY,  [XXX].   *NM UPDATED 07/19/2012 *JS    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10127904,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2004","dateComplaintFiled":"06/29/2005","vin":"5LMPU28AXXL","components":"VEHICLE SPEED CONTROL","summary":"THE CONSUMERS 1999 LINCOLN NAVIGATOR CAUGHT ON FIRE.   *JB   THE VEHICLE WAS PARKED.  THE IGNITION WAS OFF. THE CONSUMER INDICATED A CRUISE CONTROL PROBLEM.  *SC *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125250,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2004","dateComplaintFiled":"06/14/2005","vin":"1LNHN8MS5YY","components":"VISIBILITY","summary":"DT WINDSHIELD WIPERS COME ON FOR NO REASON.   EVERYTIME CONSUMER DRIVES THE VEHICLE THE WINDSHIELD WIPERS COME ON. *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10122668,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2005","dateComplaintFiled":"05/26/2005","vin":"5LMPU28LXXL","components":"SEATS","summary":"1999 LINCOLN NAVIGATOR EXPERIENCING PROBLEMS WITH FRONT HEATED SEATS.*MR  THE CONSUMER STATED THE FUSES WERE OPERATIVE.   THE PADS IN BOTH SEAT HAD BURN HOLES IN THEM.  THE DEALER TOLD THE CONSUMER THEY COULD NOT BE DISCONNECTED BECAUSE HE WOULD LOSE THE POWER SEAT CONTROL.  *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10120255,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2005","dateComplaintFiled":"05/09/2005","vin":"","components":"TIRES","summary":"SPARE TIRE ON 1999 LINCOLN NAVIGATOR FELL OFF, LANDING IN ROADWAY.  SPARE AND WHEEL WEIGH APPROX. 80 LBS.  NO INJURY OR DAMAGE TO OTHER VEHICLES OCCURED AS THIS TRANSPIRED ON A RESIDENTIAL STREET AT LOW SPEED.  CONCERN REGARDING FAILURE AT HIGHWAY SPEED OR IN CONGESTED AREA.  NO PRIOR WARNING OF FAILURE.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10111350,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2004","dateComplaintFiled":"04/08/2005","vin":"5LMRU27LXXL","components":"ENGINE AND ENGINE COOLING","summary":"THE VEHICLE STALLS AT 45 MPH OR MORE WHEN ON THE HIGHWAY. TAKEN IN FOR TESTING AND RESULTS SHOW THAT THE COMPUTER HAS NO CODES, WHICH RECOGNIZES FAILURE. MANUFACTURER HAS BEEN CONTACTED AND IS AWARE OF THE PROBLEM.   *JB  *NM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10116583,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2005","dateComplaintFiled":"04/07/2005","vin":"5LMPU28L5XL","components":"TIRES","summary":"TIRE TREAD SEPARATION AT 65 MPH, 2ND TIRE IN 6 MONTHS. CAUSED DAMAGE TO VEHICLE.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"STEEL BELT RADIAL","size":null,"manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":10117557,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2005","dateComplaintFiled":"04/06/2005","vin":"5LMPU28L0XL","components":"ELECTRICAL SYSTEM","summary":"VEHICLE WAS PARKED IN  FRONT OF RESIDENCE AND  FIFTEEN MINUTES LATER IT  CAUGHT ON FIRE.  DRIVER WAS ABLE TO EXTINGUISH THE FIRE, AND  VEHICLE WAS TOWED TO DEALER.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10114604,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2005","dateComplaintFiled":"03/24/2005","vin":"","components":"TIRES","summary":"SPARE TIRE HOLDER UNDERNEATH VEHICLE CAME OFF WHILE DRIVING. I CONTACTED THE DEALER AND WAS TOLD THE ENTIRE PART NEEDS TO BE REPLACED AND THE OLD PARTS CANNOT BE USED.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112738,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2005","dateComplaintFiled":"03/08/2005","vin":"1LNHM97V9XY","components":"SUSPENSION","summary":"WHILE BACKING CAR OUT OF GARAGE THERE WAS A LOUD POP NOISE AND THE CAR STOPPED MOVING.  THE FAILURE WAS THE COIL SPRING HAD COME LOOSE FROM ITS MOUNTING DUE TO CORROSION AND HAD RIPPED A 2 INCH HOLE IN THE TIRE SIDEWALL CAUSING RAPID LOSS OF PRESSURE AND A FLAT TIRE. HAD I BEEN TRAVELING ON A HIWAY I WOULD HAVE SWERVED DIRECTLY INTO ONCOMING TRAFFIC.  CURRENTLY I HAVE THE CAR AT A FORD DEALER AND AM AWAITING PARTS FOR REPAIR.  SOUNDS LIKE THE SAME PROBLEM AS HAS BEEN NOTED IN FORD TARUS AND MERCURY SABLES.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10105956,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2004","dateComplaintFiled":"01/07/2005","vin":"5LMPU28L0XL","components":"VEHICLE SPEED CONTROL","summary":"ON DECEMBER 10, 2004 I WAS DRIVING DOWN I75S AT A SPEED OF ABOUT 60 MPH.  FOR SOME STRANGE REASON MY TRUCK SPEED INCREASED AND IMMEDIATELY WENT INTO CRUISE CONTROL.  I DID NOT SET THE CRUISE CONTROL, AND COULD NOT UNDERSTAND HOW OR WHY IT COULD AUTOMATICALLY SET ITSELF.  I WAS VERY FRIGHTEN BECAUSE WHEN THIS OCCURRED THE ONLY THING I COULD THINK ABOUT WAS MY BABY IN THE CAR WITH ME AND RUNNING INTO THE BACK END OF THE CAR IN FRONT OF ME.    NOW, I'M SO AFRAID THAT THIS WILL OCCUR GAIN AND I WILL NOT BE ABLE TO STOP THE VEHICLE.  SOMETHING IS SERIOUSLY WRONG OR THERE'S A DEFECT IN THE CRUISE CONTROL SYSTEM THAT NEED TO BE ADDRESSED BEFORE SOMEONE DIES.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10102360,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2004","dateComplaintFiled":"12/08/2004","vin":"5LMPU28L2XL","components":"STEERING","summary":"TIE-ROD BROKE, WHEN FIXED BY DEALERSHIP, WAS TOLD THAT THIS IS HAPPENING TO A LOT OF NAVIGATORS, HOWEVER LINCOLN HAS NOT ISSUED A RECALL.  FORTUNATELY, MY FAMILY WAS NOT INJURED.  *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10103109,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2004","dateComplaintFiled":"12/03/2004","vin":"5LMRU27L9XL","components":"ENGINE AND ENGINE COOLING","summary":"OIL ODOR WAS COMING FROM THE VENTS WHILE DRIVING.  ALSO, A LIQUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CYLINDER HEAD AND HEAD GASKET NEEDED TO BE REPLACED.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10095923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2004","dateComplaintFiled":"10/17/2004","vin":"","components":"TIRES","summary":"CHECKED PRESSURE AT 40 # AT 9AM. LEFT ON A TRIP AT 1130. AT 1150 THERE DEVELOPED A HEAVY VIBRATION AT 70 MPH. SLOWED TO 45 AND THE RIGHT REAR SUFFERED COMPLETE TREAD SEPARATION DAMAGING THE RIGHT REAR DURING SEPARATION. OLD TREAD IS STILL ON SHOULDER OF I75, REST OF TIRE REPLACED IN TAMPA AT A GOODYEAR DEALERSHIP.   *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CONTITRAC","size":null,"manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":10095481,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2004","dateComplaintFiled":"09/28/2004","vin":"5LMPU28AXXL","components":"STEERING","summary":"CONSUMER BELIEVES THE MANUFACTURER IS TRYING TO AVOID RECALLING THE VEHICLES STEERING LINKAGE AND  TIE RODS  *NM  *TC","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10082836,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2004","dateComplaintFiled":"07/28/2004","vin":"5LMPU28A8XL","components":"TIRES","summary":"(1) NOTHING BEFORE IT HAPPENED.  (2) I WAS DRIVING TO WORK AT 10:50 PM AND AS I MADE A RIGHT HAND TURN INTO THE PARKING LOTS AT ABOUT 5-10 MPH, I HEARD A CLANK AND BUMP BUMP. I TURNED AND SAW NOTHING AND SLOWLY MOVED FORWARD WHERE I SAW A TIRE IN THE ROAD BEHIND ME. I TURNED AROUND AND WENT BACK AND SAW IT WAS A GOOD TIRE AND RIM ABOUT THE SIZE I HAD ON MY CAR. I LOOKED UNDER MY CAR AND TO MY SUPRISE MY SPARE WAS GONE. I PICKED UP THE TIRE AND METAL BRACKET THAT HELD IT. I COULD NOT FIND ANYTHING ELSE. THE NEXT DAY IN DAYLIGHT I LOOKED UNDER MY CAR AND FOUND THAT THE CABLE THAT HOLDS THE SPARE TIRE WAS BROKEN AT THE POINT WHERE IT CAME OUT OF THE BRACKET.   (3) I TOOK THE CAR TO MY LOCAL DEALER AND HE DIDN'T LOOK AT THE CAR BUT SAID HE HAD NEVER HEARD OF THIS HAPPENING BEFORE. I ASKED HIM TO FIX IT FREE AND PASS THIS INFO UP THE LADDER AS THIS WAS A SERIOUS ACCIDENT WAITING TO KILL SOMEONE. I TOLD HIM THE DAY BEFORE I HAD BEEN DRIVING ON THE INTERSTATE @70 MPH AND IF IT CAME OFF THEN I WAS SURE I COULD HAVE KILLED SOMEONE. HE SAID I WAS LUCKY, BUT HE COULDN'T FIX IT FOR FREE AND MY CAR WAS 5 YEARS OLD. I TOLD HIM THIS WAS A SAFETY ISSURE AND THE SPARE TIRE HAD NEVER BEEN PUT ON THE CAR. NOTHING HE COULD DO BUT GAVE ME AN 800 NUMBER TO CALL. I DID AND GOT NOWHERE WITH THEM EITHER, I DID GET A REFERENCE # 0420083070. I'M ALMOST SCARED TO DRIVE THE CAR, AS  THE SPARE TIRE COULD COME OFF AND KILL SOMEONE. *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10080731,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2004","dateComplaintFiled":"07/10/2004","vin":"5LMPU28A7XL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING UNDER 40 MPH THE ENGINE STARTED VIBRATING AND HESITATING.  THE CHCK ENGINE LIGHT WENT ON.  ACCORDING TO LINCOLN, THE ENGINE NEEDS TWO NEW CYLINDER HEADS.  THE CAR HAS LESS THAN 64,000 MILES.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8014962,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2002","dateComplaintFiled":"05/11/2004","vin":"5LMPU28A6XL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING AT VARIOUS SPEEDS ENGINE WILL STALL WITHOUT WARNING. DEALER NOTIFIED.*AK   VEHICLE WOULD STALL AS SOON AS CONSUMER TAKES OFF FOOT FROM ACCELERATOR PEDAL.  DEALER REPAIRED THE VEHICLE; HOWEVER, CONSUMER HAD CONCERNS REGARDING THE INCIDENT WILL HAPPEN AGAIN.  *LA","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10071899,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2004","dateComplaintFiled":"04/30/2004","vin":"5LMPU28A3XL","components":"WHEELS","summary":"THE REAR WHEEL AND RIM SEPARATED AND FELL OFF WHILE MAKING A LEFT TURN. THERE'S A WHEEL LUG NUT RECALL 99V099000 ON THIS ISSUE BUT THE VIN IS NOT INCLUDED.  *LA","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10061718,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2004","dateComplaintFiled":"04/08/2004","vin":"5LMPU28AXXL","components":"POWER TRAIN","summary":"WHILE DRIVING  4-WHEEL DRIVE ENGAGED. THE VEHICLE WOULD NOT RETURN TO 2-WHEEL DRIVE.  *AK *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10064070,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2004","dateComplaintFiled":"03/29/2004","vin":"","components":"POWER TRAIN","summary":"WHILE TRAVELING DOWN HIGHWAY ABOUT 65-70 MPH THE VEH SUDDENLY STARTED SLOWING DOWN AND AFTER PULLING OVER WOULD NOT ACCELARATE. AFTER INSPECTION I LEARNED THE TRANSMISSION WENT OUT. SERVICE ENGINE LIGHT WAS ON BUT PROBLEM WAS NOT DETECTED WITH TRANSMISSION","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10065016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/1998","dateComplaintFiled":"03/26/2004","vin":"","components":"SUSPENSION","summary":"SUSPENSION  FAILED. AS A RESULT ,  VEHICLE ROSE  OFF THE GROUND HIGHER THAN NORMAL. IF A  PASSENGER  LEFT THE VEHICLE HE COULD HAVE  FALL TO THE GROUND.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10063861,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2004","dateComplaintFiled":"03/25/2004","vin":"5LMPU28L0XL","components":"ENGINE AND ENGINE COOLING","summary":"MY 1999 LINCOLN NAVIGATOR [XXX] WITH 5.4L A ENGINE WITH 80,000 MILES.  THE SPARK PLUG BLEW OUT WHILE DRIVING ON THE HIGHWAY.  THE HEAD HAD TO BE REPLACED.  THE MECHANIC SAID THAT HE RECENTLY HAD A NUMBER OF CUSTOMERS WITH SIMILAR PROBLEMS AND THOUGHT THE PROBLEM WAS DUE TO A FAULTY DESIGN WHICH UTILIZED TOO FEW THREADS ON AN ALUMINUM HEAD.   *JS    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10064622,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2003","dateComplaintFiled":"03/22/2004","vin":"5LMRU27L1XL","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER NOTICED SMOKE COMING FROM UNDER THE HOOD. CONSUMER PULLED OVER, POPPED HOOD, AND NOTICED OIL LEAKING ONTO THE MANIFOLD.  DEALER WAS CONTACTED. CONSUMER  FOUND  TECHNICAL SERVICE BULLETIN  03-6-2002 FROM 03/31/2003 THAT EXPLAINED THE EXACT PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10055560,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2003","dateComplaintFiled":"03/11/2004","vin":"5LMPU28L3XL","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE","summary":"SPARK PLUGS FAILED. AS A RESULT, VEHICLE JERKED FORWARD WITHOUT WARNING.   *AK   COOLANT LEAKED  TWICE IN THE PAST.  THE RADIATOR ASSEMBLY WAS REINSTALLED.  THE LEFT FRONT WINDOW SQUEAKED.  THE TRIM ON THE FRONT DOOR PANEL  WAS REMOVED AND REINSTALLED.  THE ENGINE LIGHT HAD COME ON AND THE ENGINE HAD RUN ROUGH.  THE SERVICE DEALER REPLACED THE FAULTY COIL PACK ON THE #4 CYLINDER.  THE HEATER  HOSE WAS REPLACED DUE TO LEAKAGE.  THE HEATER DID NOT BLOW AIR AND DISPLAYED A BURNING SMELL.  *SC","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10060891,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2004","dateComplaintFiled":"03/10/2004","vin":"5LMPU28L1XL","components":"STEERING","summary":"THIS IS A TWO PART COMPLAINT.   THE FIRST INCIDENT OCCURRED IN DECEMBER OF 2002.   MY WIFE WAS IN A PARKING LOT OF A MAJOR SHOPPING CENTER AND WHILE SHE WAS DRIVING DOWN A PARKING LANE, SHE FOUND AN OPEN SPOT IN WHICH SHE STARTED TO TURN TO THE LEFT. AS SHE TURNED, SHE HEARD A POPPING SOUND, THEN SHE WAS UNABLE TO MOVE THE CAR.  WHEN I ARRIVED, I NOTICED THAT THE SWAY BAR PIN AND THE TIE ROD ON THE PASSENGER SIDE WERE DISCONNECTED FROM THE WHEEL.  I INSPECTED THE AREA AROUND THE CAR AND FOUND NO POT HOLES OR CURBS CLOSE TO THE VICINITY OF VEHICLE.   IT WAS TOWED TO THE LOCAL LINCOLN DEALER AND THE REPLACED THE PARTS UNDER WARRANTY WITHOUT MUCH EXPLANATION OTHER THAN MY WIFE MUST HAVE HIT A CURB.  THEY ONLY REPLACED THE DAMAGE COMPONENTS AND REPORTED THAT THE OTHER SIDE WAS INSPECTED BUT LOOKED FINE.    THE SECOND INCIDENT JUST OCCURED A WEEK PRIOR TO THIS COMPLAINT. MY WIFE WAS TRAVELING TO HER JOB AND WAS MOVING AT A SPEED OF APPROX. 20 MILES AN HOUR. SHE WAS IN THE LEFT LANE WHEN THE CAR BEGAN TO VIOLENTLY SHAKE AND BOUNCE.   SHE WAS PULLED INTO THE LEFT LANE OF ONCOMING CARS, SO SHE DID NOT STOP THE CAR, BUT RATHER LET THE CAR TAKE HER INTO A SIDE STREET.  A POLICE OFFICER WITNESSED THE INCIDENT AND WHEN I ARRIVED WE FOUND THE SWAY BAR PIN AND TIE ROD TO BE DISCONNECTED ON THE DRIVERS SIDE.  WE HAD A TOW TRUCK PICK UP THE TRUCK AND HAD THE ENTIRE FRONT SUSPENSION AND WHEELS CHECKED FOR ANY OTHER DAMAGE.   MY WIFE AND I HAVE 3 KIDS IN WHICH WE DRIVE IN THIS VEHICLE AND IT HAS CONSIDERABLY SHAKEN OUR CONFIDENCE.   LUCKILY, IN BOTH INSTANCES, NOBODY WAS HURT AND THE SPEEDS INVOLVED WERE LOW.   AFTER SEARCHING YOUR ARCHIVES I DID FIND OTHER DEFECT INVESTIGATIONS INTO TIE RODS FOR FORD-MADE VEHICLES SUCH AS THE F150, EXPEDITION AND NAVIGATOR.   *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070726,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/1999","dateComplaintFiled":"01/15/2004","vin":"5LMRU27A3XL","components":"UNKNOWN OR OTHER","summary":"SINCE PURCHASING THE CAR IN MAY 1999, I HAVE HAD NO WORKING DASH LIGHTS IN THE CAR STARTING AT 22,000 MILES.  I HAVE TAKEN THE CAR TO FORD OVER 7 TIMES WITH NO FIX, JUST A BULB REPLACEMENT AFTER THE 50K WARRANTY.  THE PROBLEM STILL EXISTS, THIS PROBLEM MAKES THE CAR VERY DIFFICULT TO DRIVE AT NIGHT WITH NO SPEED OR FUEL INDICATORS.  THE CHANCE OF ACCIDENT OR DEATH DUE TO UNSAFE SPEED OR RUNNING OUT OF GAS HAS BEEN A CONSTANT PROBLEM WITH THIS CAR.  I SPENT $46,000 FOR THIS CAR AND IT HAS BEEN THE WORSE EXPERIENCE IN MY LIFE.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10038870,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2003","dateComplaintFiled":"09/14/2003","vin":"5LMPU28A2XL","components":"POWER TRAIN","summary":"GRINDING NOISE UNDERNEATH VEHICLE'S FRONT END WHILE APPLICATION OF POWER IN ACCELERATION OR DURING CLIMB ON A HILL.  BROUGHT TO DEALERSHIP AND TEST DROVE THE VEHICLE WITH MECHANIC AND HE COULD NOT HEAR A SOUND IN THE VEHICLE.  THE NEXT DAY I TOOK THE SAME MECHANIC ON ANOTHER TEST DRIVE ON A HILL WHERE THE SOUND COULD BE HEARD.  HE FOUND THAT THE NOISE WAS INCONCLUSIVE TO ANY MANUFACTURE RECALLS AND COULD NOT IDENTIFY THERE WAS ANY PROBLEMS. THE NOISE IS STILL THERE AND HE STATES THERE IS NOTHING TO WORRY ABOUT.  I FEEL THERE IS SOMETHING WRONG AND DO NOT WANT MY FAMILY OR MY SELF TO BE INJURED BECAUSE OF SOMETHING UNIDENTIFIABLE. *PH","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10038576,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2003","dateComplaintFiled":"09/10/2003","vin":"","components":"TIRES","summary":"THE REAR PASSENGER TIRE BLEW OUT, WHICH CAUSED THE CONSUMER TO ABRUPTLY PULL OVER.   *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CONTITRAC","size":null,"manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":10038436,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2003","dateComplaintFiled":"09/08/2003","vin":"5LMPU28L2XL","components":"TIRES","summary":"WHILE DRIVING 65 MPH THE RIGHT REAR TIRE TREAD SEPARATED. THE CAUSE WAS UNDETERMINED.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CONTITRAC","size":null,"manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":10032648,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2003","dateComplaintFiled":"08/12/2003","vin":"5LMPU28A5XL","components":"SUSPENSION","summary":"AIR SUSPENSION COMPRESSOR FAILURE.  I WAS DRIVING ALONG IN THE VEHICLE WHEN ALL OF A SUDDEN THE BACK OF THE VEHICLE DROPPED & STARTED BOUNCING UP AND DOWN WHICH CAUSED ME TO SWERVE..LUCKILY THERE WASN'T ANYTHING IN MY PATH.  WHEN I HAD THE VEHICLE SERVICED I  WAS TOLD THAT THIS PARTICULAR COMPONENT FAILS IN OVER 80% OF LINCOLN NAVIGATORS AND NOW THE DEALER IS SELLING AN \"UPGRADED PART\" BECAUSE THEY'RE AWARE THAT THE ONE INSTALLED IN THE VEHICLES WAS DEFECTIVE AND I'M WONDERING WHY A RECALL HASN'T BEEN DONE ALREADY. *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10030653,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":1,"dateOfIncident":"07/29/2003","dateComplaintFiled":"08/02/2003","vin":"5LMPU28A0XL","components":"ENGINE AND ENGINE COOLING","summary":"I OWN A 1999 LINCOLN NAVIGATOR (FORD ENGINE 5.4L DOHC) ONLY 52000 MILES.  THE SPARK PLUG #4 BLOW OUT OF THE ENGINE WHILE DRIVING ON THE HIGHWAY.  I'VE SEEN MANY OF THE FORD EXPEDIGION AND LINCOLN NAVIGATOR OWNERS EXPERIENCE THIS SAME ISSUE.  THERE IS OBVIOUSLY A DEFAULT WITH THERE ENGINE FOR THESE MODELS AND THUS SHOULD BE RECALLED.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10028885,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2003","dateComplaintFiled":"07/22/2003","vin":"5LMPU28A6XL","components":"ELECTRICAL SYSTEM","summary":"REAR WIPER DOES NOT ALWAYS COME ON, ODOMETER LIGHTS GO OUT, DOOR AJAR LIGHT COMES ON WHEN ALL DOORS ARE CLOSED, RADIO SOMETIMES WILL NOT TURN UP, INTERIOR CABIN LIGHTS COME ON, SEAT WARMERS DO NOT COME ON.  ALL OF THIS HAPPEN INTERMITTENTLY, WITH NO WARMING, RHTME OR REASON.  UNABLE TO HAVE DIAGNOSED, BUT CONSTANTLY READ ENTRIES OF SAME PROBLEMS FROM OTHER OWNERS....CAN BE A SAFETY RISK WHEN I CANNOT CLEAR REAR WINDOW OF RAIN/MUD.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10026027,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2001","dateComplaintFiled":"07/14/2003","vin":"5LMPU28L6XL","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"THE WINDSHIELD WIPERS COME ON AND OFF INTERMITTENTLY WITHOUT BEING SWITCHED ON/OFF.  THEY SEEM TO HAVE A MIND OF THEIR OWN.  THE REAR WIPER DOES NOT COME ON AT ALL MOST TIMES, EVEN WHEN TURNED ON.  ALSO, THE ODOMETER LCD READOUT COMES ON AND OFF INTERMITTENTLY. SEVERAL LIGHT ON THE DASH CONTROLS PANELS COME ON AND OFF AT WILL AS WELL.  IT JUST SEEMS THAT THERE IS SEVERAL PROBLEMS WITH THE WIRING SYSTEMS OR POSSIBLY IN THE COMPUTER.  HOWEVER, SINCE IT ONLY DOES IT INTERMITTANTLY YOU CANNOT PLAN TO CHECK IT WITH THE DEALER, BECAUSE THERE IS NO TELLING WHEN IT WILL OCCUR AND HOW LONG IT WILL LAST.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10025237,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2003","dateComplaintFiled":"07/01/2003","vin":"5LMPU28A7XL","components":"SUSPENSION","summary":"AIR SUSPENSION COMPRESSOR FAILURE @ 40,000 MILES.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10015945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2003","dateComplaintFiled":"04/15/2003","vin":"PROVIDE","components":"ELECTRICAL SYSTEM","summary":"THE ENGINE HAD TO BE REPLACED BECAUSE THE ELECTRO SPARK PLUGS WENT INSIDE THE ENGINE.  THE DEALER WAS N OTIFIED BUT NOTHING COULD BE DONE.  *NLM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10014426,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2003","dateComplaintFiled":"04/15/2003","vin":"5LMPU28L4XL","components":"TIRES","summary":"I HAVE A COMPLAINT ABOUT THE TIRES ON MY NAVIGATOR, THEY ARE CONTINENTAL CONTITRAC AT'S THE SIZE IS P255-75R17 AND THE DOT NUMBER OFF THE TIRE FOR PRODUCTION TIME IS 129.  ON SUNDAY APRIL 13 I WAS TRAVELING DOWN I-4 FROM TAMPA TO WINTER HAVEN FLORIDA AT APPROXIMATELY 70 MPH WHEN THE TRUCK STARTED SHAKING VIOLENTLY.  I PULLED TO THE SIDE OF THE ROAD AND THE RIGHT REAR TIRE HAD SEPARATED AND A LARGE PIECE OF THE TIRE HAD COME OFF.  I PUT ON THE SPARE AND DROVE HOME, CONTINENTAL TOLD ME TO GO TO TIRE KINGDOM WHICH WOULD NOT HELP ME.  I JUST ASK THAT WE HAVE SAFE TIRES ON OUR VEHICLES AND THIS TIRE COMPANY SEEMS TO DO EVERYTHING BUT TAKE THE BLAME FOR THE PROBLEM.*JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CONTITRAC","size":null,"manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":10015834,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2003","dateComplaintFiled":"04/14/2003","vin":"","components":"TIRES","summary":"THE RIGHT REAR TIRE BLEW OUT.  THE CONSUMER TOOK THE TIRE TO 2 DIFFERENT PLACES AND THE FIRST MECHANIC STATED THE BLOW OUT WAS CAUSED BY A ROAD HAZARD, AND THE SECOND MECHANIC STATED HE WAS UNABLE TO TELL, BUT MAYBE DUE TO AN ALIGNMENT PROBLEM.*JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CONTITRAC","size":null,"manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":10005582,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2003","dateComplaintFiled":"02/10/2003","vin":"5LMPU28L1XL","components":"POWER TRAIN","summary":"UPON ACCELERATING VEHICLE WOULD SHIFT THROUGH THE GEARS.  WHEN GETTING SET TO SHIFT INTO OVERDRIVE THE TRANSMISSION MADE A GRINDING SOUND.  FELT LIKE HIGHWAY RIGHT OF WAY REMINDERS TO WAKE UP THE OCCUPANTS.  THIS HAPPENED BEFORE AND I HAD THE VEHICLE INSPECTED 4 TIMES AND THE DEALER COULDN'T EXPLAIN.  TRANNY FLUSH CURED THE PROBLEM.  THIS WAS AT 25,000MILES.  IT IS BACK AGAIN AT 55,000 MILES.  IT FEELS UNSAFE.  IF THIS LOCKS UP AT 55MPH MY FAMILY IS IN DANGER!","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":769491,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2002","dateComplaintFiled":"11/09/2002","vin":"5LMPU28A6XL","components":"TIRES","summary":"MY DAUGHTER AND I BOTH OWN 1999 NAVIGATORS.  I HAVE HAD ONE TIRE SPLIT AND SHE HAS ALREADY HAD TO REPLACE TWO AND NOW THE THIRD TIRE IS DEFECTIVE.  WE BELIEVE THE TIRES ARE DEFECTIVE AND SHOULD BE REPLACED. THE TREAD HAS SPLIT ON ALL THESE TIRES.  DT","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8021832,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/29/2002","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"CONSUMER STATE WHILE VEHICLE WAS COLD WHEN DEPRESSING THE BRAKES WITHOUT ANY INDICATION VEHICLE ENGINE WOULD STALL. VEHICLE WAS SERVICE BY DEALER, TECHNICIAN REPLACE IDLE AIR CONTROL. PLEASE PROVIDE FURTHER INFORMATION. TS","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":768727,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2002","dateComplaintFiled":"10/22/2002","vin":"5LMPU28L4XL","components":"STEERING,SUSPENSION","summary":"NO SUMMARY.  DT","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8015251,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2002","dateComplaintFiled":"07/31/2002","vin":"5LMRU27LXLJ","components":"SUSPENSION","summary":"ON FLAT SURFACE AT 25MPH REAR SUSPENSION SNAPPED,  CAUSING CONSUMER TO LOSE  CONTROL. DEALER NOTIFIED.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8014144,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2001","dateComplaintFiled":"07/17/2002","vin":"ADD","components":"FUEL SYSTEM, GASOLINE","summary":"CONSUMER SMELLED FUEL. ALSO,  SAW FUEL UNDERNEATH VEHICLE. A RUBBER GASKET HAD FAILED, CAUSING  LEAK WHERE FILLER NECK MET FUEL TANK. DEALER REPLACED FUEL TANK.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8014148,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2002","dateComplaintFiled":"07/17/2002","vin":"ADD","components":"SERVICE BRAKES, HYDRAULIC","summary":"SHORTLY AFTER A BRAKE REPAIR CONSUMER NOTICED BOTH  FRONT CALIPERS BEING LOOSE. CALIPERS WERE TIGHTENED BY DEALER, BUT KEEP GETTING LOOSE.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":764015,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2000","dateComplaintFiled":"07/09/2002","vin":"5LMPU28L3XL","components":"TIRES","summary":"CONTINENTAL AND THE DEALER CONSPIRED TOGETHER AND MY FIRST TIRE WAS THROWN AWAY IN 2 DAYS AGAINST MY WISHES.NO SAFETY DEFECT NOTED.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":763601,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/24/2002","dateComplaintFiled":"06/28/2002","vin":"5LMPU28A0XL","components":"AIR BAGS","summary":"AIR BAGS DID NOT GO OFF WHEN HIT FROM FRONT AND REAR.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8002828,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2002","dateComplaintFiled":"01/24/2002","vin":"5LMRU27A3XL","components":"EXTERIOR LIGHTING","summary":"BRAKE LIGHT GOES OUT  WITHOUT WARNING. CONTACTED DEALER.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":756480,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/08/2001","dateComplaintFiled":"01/06/2002","vin":"5LMPU28A5XL","components":"SERVICE BRAKES, HYDRAULIC","summary":"I WAS DRIVING UP TO A RED LIGHT AND WAS STOPPING AND APPLIED EVEN BRAKE PRESSURE.  THE VEHICLE SLOWED BUT DID NOT COME TO A STOP.  I HAD PLENTY OF STOPPING ROOM AND THE VEHICLE JUST SLOWLY DROVE RIGHT INTO THE STOPPED VEHICLES.  I KNOW HOW TO USE ABS BRAKES AND JUST PRESSED HARDER AND HARDER BUT THJE CAR DID NOT STOP.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":562825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2001","dateComplaintFiled":"08/28/2001","vin":"5LMRU27L7XL","components":"TIRES","summary":"WHILE DRIVING, THE TREAD OF THE LEFT REAR TIRE SEPARATED FROM THE TIRE, THE CONSUMER IS REQUESTING REIMBURSEMENT PER THE CUSTOMER SATISFACTION PROGRAM (CONTINENTAL CONTITRAC AS, P245/75R16, DOT #AD70449387).  NLM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":562825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2001","dateComplaintFiled":"08/28/2001","vin":"5LMRU27L7XL","components":"TIRES","summary":"WHILE DRIVING, THE TREAD OF THE LEFT REAR TIRE SEPARATED FROM THE TIRE, THE CONSUMER IS REQUESTING REIMBURSEMENT PER THE CUSTOMER SATISFACTION PROGRAM (CONTINENTAL CONTITRAC AS, P245/75R16, DOT #AD70449387).  NLM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":894155,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2001","dateComplaintFiled":"08/13/2001","vin":"5LMRU27L8XL","components":"SUSPENSION","summary":"WHILE DRIVING 55 MPH HEARD A LOUD BANG, THEN,  REAR OF THE VEHICLE DROPPED ON THE TIRES.  REAR BUMPER  WAS ONLY 6-8 INCHES OFF THE GROUND. NO ACCIDENT. VEHICLE NOT AT DEALER YET.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":749614,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2001","dateComplaintFiled":"08/01/2001","vin":"5LMPU28A9XL","components":"SUSPENSION","summary":"ON JUNE 20, 2001 I TURNED ON MY LINCOLN NAVIGATOR AND THE ENTIRE CAR BEGAN SHAKING OUT OF CONTROL AND I HEARD A VERY LOUD NOISE COMING FROM THE FRONT OF THE CAR.  I CALLED FORD AND INFORMED THEM OF THE PROBLEM AND THEY ASKED ME TO DRIVE THE VEHICLE TO THE NEAREST DEALERSHIP.  I TOLD FORD THAT I WAS NOT ABLE TO DRIVE VEHICLE BECAUSE THE ENTIRE VEHICLE WAS SHAKING OUT OF CONTROL.  I THEN ARRANGED A FLAT BED TO PICK UP THE CAR THE NEXT MORNING.  I TOOK THE VEHICLE TO COURTESY FORD IN THE BRONX, NEW YORK.  I TOLD THE SERVICE PERSONNEL OF THE THREE PROBLEMS I WAS HAVING WITH THE VEHICLE.  THE ENGINE, THE DRIVER SIDE POWERED WINDOW WAS NOT FUNCTIONING AND THE WINSHIELD WIPER RECALL NEEDED SERVICE.  I WAS TOLD BY THE SERVICE COORDINATOR THAT SOMEONE WOULD CALL ME THE NEXT DAY.  NO OE CALLED AND I WAS FORCED TO CONSISTENTLY CALL THE DEALER ALL DAY TO GET AN OPPORTUNITY TO SPEAK TO SOMEONE.  I FINALLY SPOKE TO THE ASST. SERVICE MANAGER(DAVE) AND HE TOLD ME THAT THE ENGINE HAD FAILED AND FORD INSTRUCTED TO REPLACE THE ENGINE WITH A BRAND NEW ONE.  I ASKED HIM WHAT EXACTLY HAD GONE WRONG WITH THE ENGINE AND HE TOLD ME THAT \"THINGS LIKE THIS HAPPEN ALL THE TIMES, AND THE ONLY WAY TO RESOLVE THIS PROBLEM WAS TO REPLACE THE ENGINE\"  I ASKED HIM AGAIN WHAT HAPPEN TO THE ENGINE AND HE RESPONDED MY TELLING ME THAT A SPARK PLUG FELL INTO THE ENGINE, AND THE ENGINE FAILED.  THIRTY FOUR DAYS LATER I WAS ASKED TO PICK UP THE CAR.  I DID NOT RECEIVE AND PAPERWORK, THE WINSHIELD WIPER RECALL SERVICE WAS NEVER DONE AND THE POWERED WINDOW PROBLEM STILL EXISTED, AND I CONTINE HEARING SQUEAKY SOUNDS COMING FROM THE FRONT OF THE CAR.  I'VE CALLED FORD SEVERAL TIMES AND I'VE REQUESTED A NEW CAR AND I'VE ALSO ASKED THEM TO LOG ALL MY COMPLAINTS(FORDREF#612921390).  FORD HAS TOLD ME THAT FORD ONLY REPLACES A CAR IN EXTREME CASES AND AT THIS POINT WE DID NOT QUALIFIED FOR A BRAND NEW REPLACEMENT.  I TOLD THEM THAT REPLACEMENT AN ENGINE IS PRETTY EXTREME.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":749083,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/21/2000","dateComplaintFiled":"07/24/2001","vin":"","components":"TIRES","summary":"WE HAD A TIRE-TREAD SEPARTATION INCIDENT ON OUR LINCOLN NAVIGATOR WITH THE ORIGINAL CONTINENTAL TIRES. .   I REPORTED TO COMPANY, BUT I DO NOT KNOW IF THEY REPORTED IT TO YOU.  CALL ME WITH ANY ADDITIONAL QUESTIONS.  *AK (DOT NUMBER: AD70449247  TIRESIZE: P245/75R16)","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":892555,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2001","dateComplaintFiled":"07/11/2001","vin":"","components":"POWER TRAIN","summary":"CONSUMER WAS TRAVELING ABOUT 65MPH ON  HIGHWAY AND  VEHICLE STARTED ROCKING FROM SIDE TO SIDE.  WHEN APPLYING  GEARS  VEHICLE WAS STREAKING.   DEALERSHIP WAS  AWARE  OF  PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":743417,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2000","dateComplaintFiled":"04/02/2001","vin":"1LNHM97V5XY","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKING PROBLEM WITH ROTORS AT 12300 MILES, DEALER RESURFACED ROTORS, PROBLEM REOCCURED AGAIN AT 45000 MILES, DEALER WANTS TO RESURFACE ROTORS AGAIN AND CHARGE ME. I BELIEVE THE ROTORS WERE DEFECTIVE FROM DAY ONE. THE CURRENT BRAKE PADS AND ORIGINAL ARE STILL GOOD. THEY ARE TELLING ME THAT STOPPING QUICKLY WILL WARP MY BRAKE ROTORS, I HAVE OWNED MANY AUTOS AND NEVER HAD TO RESURFACE BECAUSE OF WARPPAGE.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":884739,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/1999","dateComplaintFiled":"03/30/2001","vin":"SLMRU27L4XL","components":"VEHICLE SPEED CONTROL","summary":"ONGOING PROBLEM WITH ENGINE STALLING WHEN APPLYING ACCELERATOR PEDAL FROM A STOP POSITION OR WHILE STARTING VEHICLE AND SHIFTING INTO DRIVE. VEHICLE BEEN INTO DEALER SHOP ON FOUR OCCASIONS, AND UNABLE TO LOCATE CAUSE. *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":880409,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2001","dateComplaintFiled":"02/12/2001","vin":"5LMRU27A7XL","components":"STRUCTURE","summary":"WHILE DRIVING COULD HEAR NOISE COMING FROM  DRIVER SIDE FLOOR LIKE A TRAIN. CONSUMER HAD TAKEN  VEHICLE TO DEALER MORE THAN FOUR TIMES.  *AK   THE DEALER HAD NOT FIXED THE VEHICLE PROPERLY, AND THE GRINDING NOISE STILL EXISTS.  THE CONSUMER FEELS UNSAFE TO DRIVE THIS VEHICLE.  *YH","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":559113,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2000","dateComplaintFiled":"01/22/2001","vin":"5LMRU27A9XL","components":"VISIBILITY","summary":"AFTER RECALL REPAIR THE CONSUMER DISCOVERED THAT THE WINDSHIELD WIPERS WERE INOPERABLE WHEN SHE ATTEMPTED TO TURN THEM ON DURING RAINY WEATHER RESULTING IN POOR VISIBILITY.  NLM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":559113,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2000","dateComplaintFiled":"01/22/2001","vin":"5LMRU27A9XL","components":"EXTERIOR LIGHTING","summary":"THE TURN SIGNAL FAILED.  NLM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":874605,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2000","dateComplaintFiled":"11/07/2000","vin":"5LMPUZ8A3XL","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"VEHICLE WAS AT DEALER TO HAVE TIRES ROTATED & STEERING ALIGNED.  CONSUMER PICKED VEHICLE UP & WAS TRAVELING HOME AT 50MPH  AND BRAKES WENT OUT.  VEHICLE COULDN'T BE SLOWED DOWN. UPON ENTERING  CONSUMER'S COMPLEX  VEHICLE WENT OVER A SPEED BUMP & HIT  BRICK WALL, TO STOP IT.   DEALER FOUND THAT  SPEED CONTROL CABLE WAS CUT.  LINCOLN DEALER HASN'T CONTACTED. CONSUMER BACK ON THE PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":735232,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2000","dateComplaintFiled":"10/26/2000","vin":"5LMRU27AXXL","components":"TIRES","summary":"I HAD  TREAD SEPARATE ON A SECOND TIRE ON MY VEHICLE (THE FIRST TIRE TREAD SEPERATED ABOUT SIX MONTHS AGO).  THIS HAPPENED WHILE ON A FREEWAY TRAVELING AT 65-70 MILES PER HOUR.  A CHUNK OF TREAD ABOUT 12 -16 INCHES LONG RIPPED COMPLETELY OFF OF THE TIRE.  I THEN HAD TO CHANGE THE TIRE ON THE SIDE OF THE FREEWAY WITH CARS AND TRUCK PASSING ME AT 70 MILES PER HOUR.  THIS WAS AN EXTREMELY SCARY SITUATION.  THE PASSENGER IN MY VEHICLE WAS ALSO EXTREMELY DISTRESSED.*AK (DOT NUMBER: AD70 449 0  TIRESIZE: P245/75R16)","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":873856,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/1999","dateComplaintFiled":"10/25/2000","vin":"","components":"ELECTRICAL SYSTEM","summary":"VEHICLE STALLS WITHOUT ANY WARNING, USUALLY WHEN MAKING A LEFT TURN.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":733987,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2000","dateComplaintFiled":"10/11/2000","vin":"5LMPU28A2XL","components":"TIRES","summary":"I WAS UNDER THE IMPRESSION THAT THE TIRES WOULD LAST AT LEAST 60 THOUSAND MILES, WITH REASONABLE CARE, HOWEVER WE WERE WRONG.  TWO OF THE TIRES NOW HAVE PLUGS IN THEM, ONE OF WHICH WE ARE AFRAID TO USE, SINCE WE\u0012VE HAD TO HAVE TWO DIFFERENT DEALERS PUT PLUGS IN ON TWO DIFFERENT OCCASIONS DURING A RECENT TRIP.*AK (DOT NUMBER: 025825  TIRESIZE: 17 IN)","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":733574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2000","dateComplaintFiled":"10/06/2000","vin":"5LMRU27L6XL","components":"TIRES","summary":"THE TIRES TREAD COMPLETLY SEPARATED FROM THE SIDEWALLS. ALL THAT WAS LEFT ON THE RIM AFTER STOPPING WERE THE TWO SIDEWALLS STANDING LIKE DOUGHNUTS ON THE EDGES OF THE RIM. OTHER DRIVERS SAW CHUNKS OF RUBBER FLYING OUT FROM UNDER THE VEHICLE AND THOUGHT I HAD RUN OVER A TRACTOR TRAILER SHED RECAP.  *AK (DOT NUMBER: 70 449 338  TIRESIZE: P245/75/R1)","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":555366,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/1999","dateComplaintFiled":"10/04/2000","vin":"","components":"TIRES","summary":"CONTINENTAL CONTITRAC AS 16\" TIRES EXPERIENCED TREAD SEPARATION.   *SLC","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":733224,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/02/2000","vin":"5LMRU27L3XL","components":"TIRES","summary":"I HAVE THE SAME SYMPTOMS WITH MY TIRES THAT THE OTHER RECALLED TIRES HAVE.  *AK (DOT NUMBER: AD70449228  TIRESIZE: P245/75R16)","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":732878,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/1999","dateComplaintFiled":"09/29/2000","vin":"5LMPU28A3XL","components":"TIRES","summary":"TWO ORIGINAL TIRES 'SHREADED' BEYOND REPAIR WITHIN FIRST YEAR.  SAME DEFECT AS FORD MOTOR COMPANY HAS EXPERIENCED WITH ITS FIRESTONE TIRES.  THE FAILURE APPEARS THE SAME AS WHAT HAS BEEN NOTED IN LINCOLN NAVIGATORS SOLD IN SAUDI ARABIA.  *AK (TIRESIZE: 16 INCH)( DOT NUMBER:   TIRE SIZE: 16 INCH )","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":732030,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2000","dateComplaintFiled":"09/20/2000","vin":"5LMPU28A0XL","components":"TIRES","summary":"I NOTICED A VIBRATION IN THE STEERING WHEEL AT APPROXIMATELY 60+ MPH.  I THOUGHT I NEEDED A FRONT END ALIGNMENT SO I SCHEDULED IT AT THE TIME I HAD THE ENGINE OIL CHANGED.  AFTER THE OIL WAS CHANGED, I WAS INFORMED THE REAR RIGHT TIRE WAS \"BAD\" AND THE TIRE WAS REPLACED BY THE DEALER FREE OF ANY COST TO MYSELF.  I DO NOT HAVE THE VIBRATION ANY MORE.  I AM HAPPY WITH THE REPLACEMENT POLICY BUT AM CONCERNED WITH THE STRUCTUAL INTEGRITY OF THE OTHER TIRES.  IN LIGHT OF THE RECALL BY CONTINENTAL OF ONLY \"16\" INCH TIRES, I THINK IT MIGHT BE PRUDENT TO REVIEW HISTORY ON THE \"17\" INCH TIRES.  *AK( DOT NUMBER:   TIRE SIZE: P255/75R17 )","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":554895,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/20/2000","vin":"5LMPU28A1XL","components":"TIRES","summary":"WHILE DRIVING CONSUMER EXPERIENCED POOR DRIVABILITY, UPON INSPECTION HE NOTICED THAT THE LEFT REAR TIRE HAD A 8-10 INCH SPLIT DOWN THE MIDDLE, TO THE BELTS (17 IN FIRESTONE TIRES).  NLM","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":554094,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2000","dateComplaintFiled":"09/20/2000","vin":"5LMPU28L8XL","components":"TIRES","summary":"THE CONTINENTAL CONTITRAC AT P255/75R17 TIRE ON THE VEHICLE EXPERIENCED BLOWOUT FROM TREAD SEPARATION WHICH CAUSED DAMAGE TO THE VEHICLE.  *MJS","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":731899,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/1999","dateComplaintFiled":"09/19/2000","vin":"5LMPU28AXXL","components":"TIRES","summary":"TREAD SEPERATED FROM TIRE( DOT NUMBER:   )","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":731829,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2000","dateComplaintFiled":"09/18/2000","vin":"5LMPU28L5XL","components":"TIRES","summary":"TREAD SEPARATED FROM CARCASS AT SPEED, DIFFICULT TO CONTROL VEHICLE, BUT LUCKILY IT WAS RIGHT REAR AND I FELT IT STARTING TO GO AND SLOWED BEFORE TOTAL TREAD SEPARATION( DOT NUMBER:   TIRE SIZE: 255/75R-17 )","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":731126,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2000","dateComplaintFiled":"09/12/2000","vin":"5LMPU28A5XL","components":"ENGINE AND ENGINE COOLING","summary":"LINCOLN NAVIGATOR STALLING AT RANDOM TIMES AND AT RANDOM SPEEDS...NO WARNING LIGHTS TO ALERT ME OF PROBLEM. THIS VEHICLE HAS BEEN IN THREE TIMES FOR THE SAME PROBLEM...AND WAS JUST TOWED IN FOR THE FOURTH TIME, SAME PROBLEM.THE VEHICLE HAS A SERIOUS SAFETY DEFECT AND I AM REFUSING TO DRIVE IT.  DEALER CANNOT PINPOINT THE PROBLEM AND ADMITTED THAT THERE IS SOME SORT OF UNKNOWN COMPUTER GLITCH. BOTH THE DEALER AND FORD MOTOR CO HAVE MADE THIS PROCESS VERY DIFFICULT AND I AM DEMANDING A FULL REFUND UNDER THE LEMON LAW.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":725752,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/20/2000","vin":"5LMPU28L1XL","components":"WHEELS","summary":"RIGHT FRONT WHEEL BECAME EGG SHAPED & DEALER IN CHASNSC SAID IT WAS BECAUSE OF METAL FATIGUE.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":864709,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2000","dateComplaintFiled":"07/03/2000","vin":"5LMRU2787XL","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING VEHICLE SHUTDOWN WITHOUT ANY PRIOR WARNING.   VEHICLE DID NOT INDICATE ANY WARNING  LIGHT ON REPORTED FAILURE.   VEHICLE WAS CURRENTLY AT THE DEALERSHIP FOR  REPAIRS.  AT THIS POINT, DEALERSHIP  WAS NOT AWARE OF ANY PROBLEMS, AND HAD NO SOLUTION.  *AK *ML","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":858961,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/29/2000","dateComplaintFiled":"03/21/2000","vin":"","components":"SEAT BELTS","summary":"WHILE DRIVING  CONSUMER'S  SON  GOT CAUGHT ON THE REAR SEAT BELT WHICH TIGHTENED AROUND HIS NECK. CONSUMER HAD TO CUT THE BELT  IN ORDER TO RELEASE HER SON.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":550938,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/1999","dateComplaintFiled":"02/15/2000","vin":"5LMPU28L8XL","components":"POWER TRAIN","summary":"4-WHEEL AUTOMATIC TRANSFER CASE IS SHIFTING PROPERLY, CAUSING GRINDING AND PULLING TO THE SIDE, UNABLE TO FIX AT THIS TIME.   *MJS","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":851816,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/1999","dateComplaintFiled":"10/26/1999","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKES ARE MAKING NOISE.  CONTACTED DEALER, AND WAS TOLD DUE TO AN ENVIRONMENTAL PROBLEM THE BRAKES ARE MADE WITH  DIFFERENT MATERIAL.   DEALER ORDERED PADS AND ROTORS. *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":851403,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/21/1999","vin":"","components":"WHEELS","summary":"WHILE DRIVING  WHEEL SEPARATED FROM THE VEHICLE. THE LEFT REAR WHEEL WAS SEPARATED. DEALER HAS VEHICLE NOW. *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":850909,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/1999","dateComplaintFiled":"10/15/1999","vin":"5LMPU28L7XL","components":"VISIBILITY","summary":"WINDSHIELD WIPERS COME ON AND OFF ON A DAILY BASIS. TOOK TO DEALER , DEALER WILL NOT CORECT THE PROBLEM.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":848533,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/1999","dateComplaintFiled":"09/23/1999","vin":"","components":"VISIBILITY","summary":"WINDSHIELD WIPERS ARE COMING ON/OFF INTERMITTENTLY. CONTACTED DEALER ON JUNE 3, AND WAS TOLD THEY HAD NO CORRECTION PIECE FOR THIS PROBLEM. TOOK THE VEHICLE AGAIN ON 7 JUN 99, THEY  WERE IN THE PROCESS OF UPDATING THE GEM MODULE AND WAITING.  CONSUMER CURRENTLYWAITING ON THE PART. *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":846874,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/1999","dateComplaintFiled":"09/03/1999","vin":"5LMPU28A9XL","components":"ENGINE AND ENGINE COOLING","summary":"WHEN CONSUMER MAKES A STOP AND THEN PROCEEDS  CAR WOULD STALL IN THE MIDDLE OF TRAFFIC.  CONSUMER TOOK CAR TO DEALER, AND THE DEALER SAID THAT HE DIDN'T SEE A PROBLEM IN HIS COMPUTER, AND THAT HE COULD NOT FIX IT UNLESS IT WAS IN THE COMPUTER. *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":844609,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/1999","dateComplaintFiled":"09/02/1999","vin":"5LMPUZ8L2XL","components":"FUEL SYSTEM, GASOLINE","summary":"VEHICLE HAS HEAVY GAS FUMES AFTER FILLING UP. LEAKS AROUND WHERE GAS TANK AND SEAL COLLAR MEET. DEALER CONTACTED AND REPLACED TANK, GAS LEAK AND FUMES NO LONGER EXIST. *ML","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":846553,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/02/1999","vin":"","components":"VISIBILITY","summary":"WINDSHIELD WIPERS COME ON PERIODICALLY WITHOUT MANUAL OPERATION. CAUSE UNKNOWN.  PLEASE GIVE ANY FURTHER DETAILS.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":710108,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/1999","dateComplaintFiled":"08/17/1999","vin":"5LMPU28A8XL","components":"TRAILER HITCHES","summary":"A FACTORY INSTALLED TRAILER HITCH NEARLY DETACHED FROM THE VEHICLE FRAME. 4 OF THE 6 BOLTS ATTACHING THE HITCH TO THE FRAME CAME LOOSE AND FELL OUT. THE 2 REMAINING BOLTS WERE EXTREMEMLY LOOSE.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":710108,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/1999","dateComplaintFiled":"08/17/1999","vin":"5LMPU28A8XL","components":"TRAILER HITCHES","summary":"A FACTORY INSTALLED TRAILER HITCH NEARLY DETACHED FROM THE VEHICLE FRAME. 4 OF THE 6 BOLTS ATTACHING THE HITCH TO THE FRAME CAME LOOSE AND FELL OUT. THE 2 REMAINING BOLTS WERE EXTREMEMLY LOOSE.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":709921,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"08/12/1999","vin":"5LMRU27L8XL","components":"VISIBILITY","summary":"WIPERS COME ON INTERMITTENTLY DEALER HAS REPLACED MULTIFUNCTION SWITCH WHICH WORKED FOR ABOUT A MONTH AND NOW IT IS MALFUNCTIONING AGAIN.  DEALER WILL NOT DO ANYTHING ELSE SINCE THEY CANNOT GET THE WIPERS TO MALFUNCTION.  MY CONCERN IS FIRE SINCE THIS IS IN THE WIRING IT IS POSSIBLE THAT THE CAR MIGHT SET ON FIRE.  DEALER SEES NO CONCERN EVEN WITH THE OTHER LINCOLN RECALLS DUE TO FIRE.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":709314,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/1999","dateComplaintFiled":"07/28/1999","vin":"5LMRU27A2XL","components":"SEAT BELTS","summary":"WHEN LEAVING WORK ON EVENING OF 07-08-99, ATTEMPTED TO PLACE SEATBELT INTO LATCH AND LATCH FAILED TO WORK.  I WAS CONCERNED THAT IF I HAD BEEN INVOLVED IN AN ACCIDENT I COULD HAVE POSSIBLY BEEN EJECTED FROM MY VEHICLE.  INCIDENTLY, IN 1997, I WAS INVOLVED IN A CAR ACCIDENT AND THE PERSON DRIVING THE OTHER VEHICLE WAS NOT WEARING A SEATBELT AND WAS EJECTED AND KILLED.  I RUN HIGH ANXIETY LEVELS CONCERNING WEARING SEATBELTS.  I FEEL THAT MY SAFETY AND MY FAMILIES SAFETY IS AT HAND AND THIS PROBLEM COULD HAPPEN AGAIN.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":547536,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/26/1999","vin":"5LMPU28L2XL","components":"WHEELS","summary":"CONSUMER RECEIVED RECALL NOTICE 99S12 DUE TO INSUFFICIENT CLAMPING ACTION OF THE WHEEL LUGS ON THE CHROME STEEL WHEELS. HOWEVER, CONSUMER WAS DENIED REPAIRS FROM DEALER.  *YC","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":843171,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/23/1999","vin":"","components":"VISIBILITY","summary":"WINDSHIELD WIPERS COME ON WITHOUT APPLICATION. DEALER CAN'T FIND REASON FOR DEFECT. *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":709054,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"07/23/1999","vin":"5LMPU28L7XL","components":"VISIBILITY","summary":"FRONT WIPERS COME ON AT ANY TIME. DEALER HAS BEEN INFORMED BY MANUFACTURER THAT THEY ARE AWARE OF PROBLEM AND THE MANUFACTURER HAS DIRECTED DEALERS NOT TO WORK ON PROBLEM UNTIL A FIX HAS BEEN IDENTIFIED. I WAS BLINDED BY SMEARED BUGS & DUST AT NIGHT LEADING ME TO HAVE TO STOP ON THE FREEWAY AT NIGHT TO CLEAN.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":546269,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1999","dateComplaintFiled":"06/22/1999","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"VEHICLE EXPERIENCED THREE ACCIDENTS, DUE TO BRAKE FAILURE, RESULTING IN EXTENDED STOPPING DISTANCE.  *YC","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":839102,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/1998","dateComplaintFiled":"06/09/1999","vin":"5LMU28LOXLJ","components":"LATCHES/LOCKS/LINKAGES","summary":"LITTLE KNOB THAT MANUALLY  LOCKS THE DOOR IS SO FAR DOWN INSIDE THE DOOR THAT  CONSUMER HAS TO USE TWO FINGERS TO GET THE LOCKS UP.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":706042,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/1999","dateComplaintFiled":"04/27/1999","vin":"5LMPU28A4XL","components":"WHEELS","summary":"LEFT REAR WHEEL,RIM, AND TIRE DISENGAGED FROM CAR WHILE CAR WAS TRAVELING AT A SPEED OF 65 MPH.  NO WORK WAS DONE ON THIS VEHICLE SINCE THE PDI (PREDELIVERY INSPECTION) AT THE DEALERSHIP.  WE WANT TO KNOW THE CAUSE OF THE WHEEL DISENGAGING AND WHAT WOULD PREVENT IT FROM HAPPENING AGAIN.  THE 1998 NAVIGATOR HAD A RECALL FOR BAD LUG NUTS.  DO THE 1999'S HAVE THE SAME PROBLEM?","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":704108,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/1999","dateComplaintFiled":"03/06/1999","vin":"5LMPU28L7XL","components":"VISIBILITY","summary":"ON JANUARY 15, 1999 WE HAD A SNOW STORM IN BOSTON WITH AN OUTSIDE TEMP OF 5 DEGREES. WE WERE 4 PEOPLE IN NAVIGATOR  TRAVELING ON HIGHWAY AT SPEEDS OF 25 - 35 MPH AND TO MY ABSOLUTE DISMAY FOUND OUT THAT THE WINDSHIELD KEPT FREEZING IN MY  LINE OF VISION / FULL DEFROST & FAN SPEED. THEN ALL SIDE WINDOWS ICED UP & WE COULD NOT SEE OUTSIDE @ ALL.  I HAVE SUBMITTED A LETTER TO THE PRES. OF FORD'S LINCOLN MERCURY DIVISION & HAVE NOT HEARD FROM ANYONE.  THE DEALER TRIED RECTIFYING IT.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":703753,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/26/1999","vin":"5LMPU28L1XL","components":"SEATS","summary":"A REAR SEATED PASSENGER IN MY LINCOLN NAVIGATOR IS UNABLE TO PHYSICALLY REACH THE RELEASE LEVER IN ORDER TO EXIT THE VEHICLE.  ANOTHER PERSON MUST FIRST RELEASE THE SEAT IN FRONT TO EXIT.  AS A FATHER AND A PHYSICIAN, THIS IS A VERY SCARY SITUATION.  IN AN EMERGENCY, THAT REAR PASSENGER WILL BE TRAPPED BACK THERE.  I WAS SO CONCERNED ABOUT THIS THAT I REMOVED THE CONSOLE PRESENT BETWEEN THE \"CAPTAIN CHAIR\" IN THIS OEM CONFIGURATION.  NOW MY KIDS EASILY WALK OUT.  I RECEIVED NO HELP FROM THE COMPANY IN HOW TO DO THIS AND HAVE NOT HEARD FROM THEIR ENGINEERS REGARDING THIS EASILY REMEDIED PROBLEM.  THE SIMPLE FIX IS TO REPOSITION THE RELEASE LEVER IN A PHYSICALLY  APPROPRIATE LOCATION.  WE DO LOVE THE CAR OTHERWISE. PLEASE RESPOND.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":835229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/1999","dateComplaintFiled":"02/25/1999","vin":"5LMPU28L0XL","components":"WHEELS","summary":"THE REAR LEFT WHEEL HAD SEPARATED FROM VEHICLE WHILE DRIVING 35MPH. THERE WAS NO WARNING. THIS WOULD HAPPEN. HAD HEARD A CLICKING NOISE & NOTICED THE TIRE ROLLING PASSED. MECHANIC WAS SENT TO PICK UP VEHICLE & THE TIRE.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":834012,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/1999","dateComplaintFiled":"01/27/1999","vin":"5LMPU28LOXL","components":"WHEELS","summary":"LEFT REAR DRIVER'S SIDE LUGS: NUTS CAME OFF, TIRE WENT ROLLING. DEALER CONTACTED, AND REPAIRED BY INSTALLING ANTI-LOCK NUTS ON EACH WHEEL. INCIDENT OCCURRED AGAIN. DEALER CONTACTED SECOND TIME AND REFUSED SERVICE TO REMEDY THE PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":702368,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"01/11/1999","dateComplaintFiled":"01/19/1999","vin":"5LMPU28L0XL","components":"TIRES","summary":"ON JANUARY 11, 1999  MY HUSBAND AND MYSELF HAD PULLED OFF THE LOT OF THE DEALERSHIP WHEN WE CAME TO THE RED LIGHT ABOUT 100 FEET AWAY FROM THE DEALERSHIP .  WHEN THE LIGHT TURNED GREEN AND WE PROCEED THRU THE LIGHT THE LEFT REAR  SIDE OF THE VEHICLE WENT BOMB AND THE TIRE ROLLED DOWN THE STREET BESIDE US.","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":847346,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":1,"dateOfIncident":"09/10/1998","dateComplaintFiled":"10/28/1998","vin":"","components":"AIR BAGS","summary":"CONSUMER WAS INVOLVED 20 MPH FRONTAL COLLISION  HITTING A TREE IN WHICH THE DRIVER'S PASSENGER'S AIR BAGS DID NOT DEPLOY. DRIVER DIED IN THE CRASH.  (STATE OF ILLINOS TRAFFIC CRASH REPORT). *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]}]}