{"count":174,"message":"Results returned successfully","results":[{"odiNumber":11489621,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2022","dateComplaintFiled":"10/17/2022","vin":"1LNHM83WX1Y","components":"ENGINE","summary":"My car has been making a weird whistling noise for a few months. My husband found it was coming from the rear intake manifold hose. He started my car and next the car started smoking and he looked under the hood the nipple where the hose connected had broke off and there is a crack all the way down the intake manifold.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11489622,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2022","dateComplaintFiled":"10/17/2022","vin":"1LNHM83WX1Y","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"There was a loud pop after I got gas. My car wouldn't stay running. I couldn't figure out what was going on. My husband looked under the hood and the spark plug still attached to the ignition coil had popped out of the engine. All of the screws holding the ignition coils had backed out.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11423887,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2021","dateComplaintFiled":"07/08/2021","vin":"1LNHM82W11Y","components":"AIR BAGS","summary":"The contact owns a 2001 Lincoln Town Car. The contact stated while driving 35 mph, the passenger\u2019s side curtain air bag inadvertently deployed without warning. While the contact was startled by the deployment of the air bag, there was no injury sustained. The vehicle was driven to the residence. The local dealer was contacted and confirmed that the vehicle was not under recall. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 50,930.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11324628,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2020","dateComplaintFiled":"05/15/2020","vin":"1LNHM82W31Y","components":"AIR BAGS","summary":"PASSENGER SEAT AIRBAG DEPLOYED OVERNIGHT. CAR WAS TURNED OFF AND PARKED IN DRIVEWAY, 50' FROM STREET. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11217016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2018","dateComplaintFiled":"05/31/2019","vin":"1LNHM81W11Y","components":"STEERING,UNKNOWN OR OTHER","summary":"\" TAKATA RECALL \" WHEN I DRIVE OVER A POT HOLE MY CAR WANTS 2 GO ALL OVER THE ROAD THE STEERING IS LOOSECAN'T HARTLEY HOLE IT STRAIGHT ON THE ROAD I CANNT. AND ALSO MY WINDSHIELD FLUID DOESN'T COME OUT WHEN PUSH.STEERING COULD IS LOOSE.ALL IN MOTION EVEN.ON THE HWY I CANNOT GO ON. I CANNOT TAKE PIC IT IS UNDER THE CAR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11104321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2017","dateComplaintFiled":"06/27/2018","vin":"1LNHM81W01Y","components":"SUSPENSION","summary":"ON JULY 16, 2017, I WAS TRAVELING ON INTERSTATE 70 EAST, NEAR WASHINGTON, PA. ALL OF A SUDDEN MY 2001 LINCOLN STARTED SHAKING VERY VIOLENTLY. I MANAGED TO PULL INTO A REST STOP A FEW MILES AWAY, AND NOTICED THAT THE REAR PORTION OF MY LINCOLN WAS VERY LOW TO THE GROUND. I MANAGED TO DRIVE INTO WASHINGTON, PA, AND A LOCAL MECHANIC TOLD ME THAT HE SUSPECTED THAT THE AIR SUSPENSION COMPRESSOR, WHICH CONTROLS THE REAR AIR SUSPENSION BAGS, WAS DEFECTIVE. A FEW WEEKS EARLIER, THE \"AIR BAGS\" WARNING LIGHT RELATING TO THE REAR AIR SUSPENSION BAGS HAD COME ON; MY MECHANIC CHECKED THEM OUT AND STATED THAT THEY WERE FINE, AS HE HAD REPLACED BOTH OF THEM, IN 2013. HOWEVER, IN RETROSPECT, THE COMPUTER WAS REFERRING TO THE AIR SUSPENSION COMPRESSOR AND PROBABLY TO THE AIR SUSPENSION HEIGHT SENSOR. I HAD MY MECHANIC REPLACE BOTH OF THOSE PARTS. IT APPEARS TO ME THAT THE LINCOLN PERSONNEL SHOULD HAVE WARNED THE LINCOLN TOWN CAR OWNERS THAT THE AIR SUSPENSION SYSTEM, WHICH IS USED ON THE LINCOLN TOWN CARS, IS PRONE TO FAILURE; AND, THERE SHOULD HAVE BEEN A WARNING BUILT INTO THE COMPUTER TO WARN DRIVERS OF AN IMPENDING LOSS TO THAT SYSTEM. A LIGHT COMING ON JUST STATING \"AIR BAGS\" IS NOT SUFFICIENT. PRIOR TO THAT PROBLEM, I HAD NO IDEA THAT THERE WAS AN AIR SUSPENSION COMPRESSOR, OR AN AIR SUSPENSION HEIGHT SENSOR TO CONTROL THE REAR AIR SUSPENSION BAGS. SINCE THERE ARE STILL THOUSANDS OF LINCOLN TOWN CARS ON THE ROAD, THE NHTSA SHOULD AT LEAST WARN OWNERS OF THOSE CARS, ABOUT THE POTENTIAL SUSPENSION PROBLEM, WHICH CAN CAUSE A SERIOUS ACCIDENT WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10979733,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2017","dateComplaintFiled":"04/21/2017","vin":"1LNHM82W71Y","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT HAD TO SHUT OFF THE VEHICLE IN ORDER TO STOP. NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ONE OTHER TIME AND HAD TO DEPRESS THE BRAKE PEDAL COMING TO A SCREECHING STOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10979849,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2017","dateComplaintFiled":"04/21/2017","vin":"1LNHM83W01Y","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO LOSE POWER WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS PULLED OVER TO THE ROAD SHOULDER AND WAS RESTARTED AFTER TEN MINUTES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,250.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10978694,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2016","dateComplaintFiled":"04/16/2017","vin":"1LNHM82W91Y","components":"STEERING","summary":"I HAVE REPLACED ALL STEERING COMPONENTS. AND THE STEERING STILL WONDERS TO BAD TO DRIVE.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10938689,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2016","dateComplaintFiled":"12/30/2016","vin":"","components":"SUSPENSION,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"MY 2001 LINCOLN TOWNCAR SIGNATURE ,. GAS IN FUEL AND DROVE 3 MILES IN PARK. THE CAR LITTLE EXHAUST, I PROCEEDED TO THE LIGHT AND THERMOSTATS HEATING NEEDLE TO HOT. I MOVE TO NEXT, LIGHT, AIR CONDITION ON TO COOL DOWN. IMMEDIATELY LEFT TURN INTO CYPRESS RESTAURANT. PARKING, TURN OFF, COOL DOWN, AND NEXT OPEN BY FRIEND WHO NEEDED GO THE DOCTOR. CALLED AAA PULL TO THE SHOP. ESTIMATED , CAN NOT REPAIRED THIS...DAY. SO, IF IT WAS MANUFACTURED DEFECEITS. I LOOK UP ...","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10887771,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"07/19/2016","dateComplaintFiled":"07/22/2016","vin":"1LNHM82WX1Y","components":"AIR BAGS","summary":"AIRBAGS DID NOT DEPLOY IN HARD IMPACT","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10821800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2008","dateComplaintFiled":"01/22/2016","vin":"1LNHM82W51Y","components":"SUSPENSION,VISIBILITY/WIPER","summary":"AIRBAGS HAD TO BE REPLACED, MILEAGE 102050.ALSO, WIPER MOTOR HAD TO BE REPLACED 3TIMES SO FAR.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10789982,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2015","dateComplaintFiled":"11/12/2015","vin":"1LNHMB1W41Y","components":"STEERING","summary":"WHEN VEHICLE IS IN MOTION STEERING WONDERS BACK AND FORTH. CENTER STEERING ONLY OBTAIN WITH CONSTANT CORRECTING.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10789465,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2015","dateComplaintFiled":"11/10/2015","vin":"","components":"STEERING,WHEELS,VISIBILITY/WIPER","summary":"ON WIPERS THE INTERMEDIATE DONT WORK AND WHEN WASHER FLUID SPRAYED CANT SHUT WIPERS OFF 2 NOW ON WHEELS CONSTANTLY LOOSING AIR DUE TO RIMS PEELING AND THE INSIDE RIMS ARE PEELING CAUSING TIRE NOT TO HOLD AIR AND 3 FRONT END WOBBLES AND RADDLES HAD NEW TIERODS AND BALL JOINTS WONDERING IF ANY RECALLS WERE DUE TO BE DONE AND PREVIOUS OWNER NEGLECTED TO GET DONE PLEASE HELP","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10760720,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2015","dateComplaintFiled":"09/01/2015","vin":"1LNHM83WX1Y","components":"AIR BAGS,SEATS","summary":"DRIVING DOWN THE ROAD AT 30 MILES AN HOUR, THE PASSENGER SEAT SIDE IMPACT AIR BAG MODULE ASSEMBLY DEPLOYED. THERE WAS NO CRASH, IMPACT, OR CONTACT WITH ANYTHING. FAULTY SENSOR OR CONTROLLER?","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10744348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2015","dateComplaintFiled":"07/28/2015","vin":"1LNHM83W11Y","components":"STEERING","summary":"THE CAR HAS DEVELOPED POOR RETURN TO CENTER WHEN TURNING. IT ALSO SEEMS TO BE STICKY IN NORMAL HIGHWAY DRIVING, THAT IS, A MINOR CORRECTION SEEMS TO STAY UNTIL CORRECTED THE OTHER DIRECTION. THIS MAKES THE CAR WANDER BACK AND FORTH. I HAD ONE MECHANIC IN TOWN DIAGNOSE IT AS LOWER STEERING SHAFT AND I HAVE AN APPOINTMENT WITH MY LOCAL FORD DEALER TO EVALUATE THE PROBLEM. I NOTE THERE WAS A RECALL FOR THIS PROBLEM FOR 2005 AND LATER MODEL YEARS. THERE HAVE BEEN ACCIDENTS FROM STEERING FAILURE REPORTED.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10689399,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2014","dateComplaintFiled":"02/19/2015","vin":"1LNHM83W61Y","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR HAD TO BE REPLACED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 12/30/15*LJ THE CONSUMER WAS INFORMED HIS VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 04/07/16.*JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10676322,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2015","dateComplaintFiled":"01/18/2015","vin":"1LNHM82W01Y","components":"ENGINE","summary":"ENGINE STARTED TO MAKE A LOUD CLICKING NOISE WHILE DRIVING 45MPH DOWN THE BLOCK. MANAGED TO PULL INTO THE DRIVEWAY AND WHEN A OPENED THE HOOD THE COIL PACK HAD BLOWN APART AND THE SPARK PLUG WAS SITTING ON TOP OF THE ENGINE. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10641110,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2014","dateComplaintFiled":"10/03/2014","vin":"","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD METAL DRAGGING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE COMPLETELY COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIE ROD FRACTURED AND DAMAGED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS REPAIRED AND THE DEFECTIVE TIRE WAS REPLACED WITH A NEW ONE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10627140,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2014","dateComplaintFiled":"08/21/2014","vin":"1LNHM82W41Y","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 65 MPH IN HEAVY RAIN, THE WINDSHIELD WIPERS ACTIVATED AND THEN SUDDENLY FAILED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10609789,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2013","dateComplaintFiled":"07/11/2014","vin":"1LNHM83W81Y","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"SERIOUS SAFETY ISSUE. NO OR INTERMITTENT EXTERIOR LIGHTING AT NIGHT. DEFECTIVE (LCM) LIGHTING CONTROL MODULE. FORD RECALL CALLED (CUSTOMER SATISFACTION PROGRAM) \"14NO1\" INDICATES DEFECTIVE LIGHTING CONTROL MODULE CONTROLLING EXTERIOR HEADLAMPS, PARKING LAMPS, FRONT SIDE MARKER, REAR TAIL, LICENSE PLATE LIGHTING MAY BE INTERMITTENT OR INOPERATIVE. E-MAIL SENT TO ALL U.S. FORD LINCOLN/MERCURY DEALERS REFERENCING 2003 2004 2005 2006 MODEL YEAR CROWN VICTORIA AND GRAND MARQUIS VEHICLES WITH AN EXTENDED COVERAGE PERIOD ON THIS PART OF 15 YEARS OR 250,000 MILES. CURRENT OWNED AND OPERATED VEHICLE IS: 2001 LINCOLN TOWN CAR BUILT ON THE SAME PLATFORM WITH SAME INTERNAL PARTS. LIGHTING CONTROL MODULE IS DEFECTIVE CAUSING NO OR INTERMITTENT EXTERIOR LIGHTING. APPROACHED FORD DEALER AND WAS INFORMED VEHICLE PART WAS UNDER FACTORY RECALL. CONTACTED FORD LINCOLN CUSTOMER SERVICE DIRECTLY AND WAS INFORMED RECALL WAS VEHICLE VIN SPECIFIC AND NO FURTHER HELP OR FINANCIAL ASSISTANCE WILL BE PROVIDED. THIS UNIT IS THE SAME PART USED THROUGH THE ABOVE-MENTIONED MODEL YEAR VEHICLES, BUT I CANNOT OBTAIN ANY ASSISTANCE. PART IS ALSO OBSOLETE AND CANNOT BE PURCHASED THROUGH FORD. THE VEHICLE WAS PARKED DURING THE FIRST OCCURRENCE, NOW DAILY OCCURRENCE WITH INTERMITTENT OR NO EXTERIOR LIGHTING. PLEASE HELP! *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10596717,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2014","dateComplaintFiled":"06/06/2014","vin":"1LNHM83W21Y","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10584901,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2013","dateComplaintFiled":"04/25/2014","vin":"1LNHM82W71Y","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE PROBLEM RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10575651,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2014","dateComplaintFiled":"03/30/2014","vin":"1LNHM81W41Y","components":"STRUCTURE,ENGINE","summary":"I WAS DRIVING THE LINCOLN TOWN CAR WHEN I BEGAN TO SMELL WHAT APPEARED TO BE GAS OR SOME FLUID COMING INTO THE VEHICLE. I STOPPED THE CAR AND PARKED IN A DRIVEWAY AND INSPECTED THE BOTTOM OF THE CAR WHERE THERE WAS NO LEAK BUT A STRONG ODOR OF GAS OR SOME FLUID. I THEN STARTED THE CAR AND PUT INTO REVERSE AND WITH MY FOOT APPLIED TO THE BRAKE BACKING UP IN REVERSE THERE WAS A LOUD POP IN THE ENGINE AND THE CAR SHUT OFF FOLLOWED BY SMOKE AND THEN FIRE. THE CAR THEN SET ON FIRE AND BURNED FOR ABOUT 20 MINUTES BEFORE THE FIRE FIGHTERS ARRIVED TO PUT THE CAR OUT. IT WAS TOTALED. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10555929,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2013","dateComplaintFiled":"12/13/2013","vin":"2LMDJ6K0DBL","components":"STEERING","summary":"IN CURVE ON HIGHWAY LOST CONTROL OF VEHICLE AND WENT INTO ADJACENT LANE BEFORE REGAINING CONTROL. IF THERE HAD BEEN ANOTHER CAR IN THAT LANE WOULD HAVE COLLIDED WITH IT. TOOK TO LINCOLN DEALER. THEY TOLD ME STEERING CORRODED BUT WAS TOLD THAT THE VEHICLE IS NOT PART OF RECALL. ALSO CALLED FORD MOTOR AND THEY TOLD ME SAME THING. THE REPAIRS COST $2000 . LINCOLN DEALERSHIP SAID VEHICLE NOT SAFE TO DRIVE. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10511177,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2013","dateComplaintFiled":"05/08/2013","vin":"1LNHM81W51Y","components":"VISIBILITY,VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE WINDSHIELD WIPERS STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE FUSES AND THE WINDSHIELD WIPER MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V258000 (VISIBILITY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10510158,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2012","dateComplaintFiled":"04/30/2013","vin":"","components":"STRUCTURE","summary":"MY FAMILY AND I OWN 4 LINCOLN TOWN CARS. YEARS OF THEM ARE 2001, 2003, 2006, 2008 AND EVERYTIME IT RAINS A LOT OF WATER GETS INTO TO FRONT RIGHT PASSENGER SIDE. I'M GUESSING THE FRAME ISN'T WELDING CORRECTLY OR ALL THE WAY. ALSO MY FRIEND SAID HE'S 2003 LINCOLN TOWN CAR ACCUMULATES WATER TOO WHEN IT RAINS A LOT. PLEASE CHECK INTO THIS ISSUE TO SEE WHAT THE REAL PROBLEM IS, WHICH THE WATER MIGHT CAUSE ELECTRICAL ISSUE OR OTHER SAFETY HAZARDS OF THE FRAME ISN'T WELDED CORRECTLY. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10494782,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2013","dateComplaintFiled":"01/26/2013","vin":"1LNHM82W71Y","components":"SUSPENSION,POWER TRAIN,AIR BAGS,ENGINE","summary":"I LOST CONTROL OF THE CAR WHEN IT HIT ICE AT 9:20A- 1/25/2013 ON I-94 NEAR CHESTERTON, IN, SPUN AROUND AND CRASHED TWICE (FRONT/REAR) INTO THE LEFT CONCRETE BARRIER PARALLEL TO THE ROADWAY. NONE OF THE 4 AIR BAGS DEPLOYED. I (AGE 77) AND MY PASSENGER (AGE 83) WORE SEAT BELTS THAT SAVED US. CAR FRONT SMASHED; CAR REAR LESS DAMAGED. SIDES ARE O.K.. ISP REPORT ID:201300021141. NEITHER OF US SOUGHT MEDICAL TREATMENT. MY CHEST STILL HURTS! AIR BAGS WOULD HAVE HELPED HAD THEY DEPLOYED. LAKE SHORE FORD, CHESTERTON, IN (219)787-8600 SAID CAR WAS \"TOTALED.\" ISP OFFICER WEEMS REPORTED THAT I MAY RECEIVE A TICKET FOR \"TOO FAST FOR CONDITIONS.\" TC FAILED THE ONLY AIR BAG TEST IT EVER HAD. SEAT BELTS DID NOT. NO OTHER CARS WERE INVOLVED ON BUSY I-94. WE WERE LUCKY! *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10477227,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2010","dateComplaintFiled":"09/26/2012","vin":"1LNHM82W81Y","components":"AIR BAGS","summary":"DRIVER SIDE AIR BAG IN SEAT DEPLOYED WHILE I WAS DRIVING DOWN HWY....I CALLED LINCOLN THEY CLAIMED IT WAS A RECALL THAT HAD BEEN FIXED .....EVIDENTLY WAS REPLACED WITH A DEFECTIVE PART. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10457112,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2012","dateComplaintFiled":"05/02/2012","vin":"1LNHM82W91Y","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE CONTINUOUSLY ON AND WOULD NOT SHUT OFF. THE CONTACT STATED THAT HE HAD TO SHUT THE VEHICLE OFF AND BACK ON IN ORDER TO STOP THE WIPERS. THE CONTACT STATED THAT THE FAILURE RECURRED A FEW MOMENTS LATER. THE VEHICLE HAD NOT BEEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 150,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10456363,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/21/2012","dateComplaintFiled":"04/24/2012","vin":"1LNHM81W31Y","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING 35 TO 45 MPH WHEN THE DRIVER'S SIDE AIR BAG DEPLOYED AND EXPLODED WITHOUT WARNING. THE FAILURE CAUSED INJURIES TO THE CONTACT'S BACK. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,075 UPDATED 6/4/12 *CN UPDATED 06/11/12","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10447312,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2010","dateComplaintFiled":"02/09/2012","vin":"1LNHM81W31Y","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE DID NOT PROPERLY SECURE THE DOOR WHEN LOCKED. THE CONTACT ALSO STATED THAT WHILE DRIVING 20 MPH ON A CURVE, THE FRONT DRIVER'S DOOR OPENED. THE SPRING ON THE HANDLE WAS FAULTY AND CAUSED THE DOOR TO OPEN WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILUR DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10438984,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2011","dateComplaintFiled":"12/08/2011","vin":"1LNHM83W21Y","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD WIPERS BEGAN TO FUNCTION ERRATICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE MOTOR COULD POSSIBLY NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10434088,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2011","dateComplaintFiled":"11/03/2011","vin":"1LNHM82W61Y","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 25 MPH, THE PASSENGER SIDE AIR BAG ERRONEOUSLY DEPLOYED WITHOUT WARNING OR IMPACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD FURTHER INSPECT THE FAILURE OF THE AIR BAGS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT AND THE FAILURE MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10425400,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2010","dateComplaintFiled":"09/14/2011","vin":"1LNHM81W41Y","components":"VISIBILITY","summary":"COMPLETE LOSS OF WIPER FUNCTION WHICH CAUSES LOSS OF VISIBILITY WHILE DRIVING DURING RAIN, SNOW, OR ICE AND INCREASES THE RISK OF A CRASH. *KB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10384301,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2011","dateComplaintFiled":"02/24/2011","vin":"1LNHM81W61Y","components":"AIR BAGS","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWNCAR. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT ANY WARNING. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10382741,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2007","dateComplaintFiled":"02/15/2011","vin":"1LNHM81W31Y","components":"LATCHES/LOCKS/LINKAGES","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR EXECUTIVE. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR HANDLE DOES NOT RETURN TO ITS FULLY CLOSED POSITION AND WOULD NOT REMAIN CLOSED, CAUSING THE DOOR TO OPEN WHILE THE VEHICLE WAS IN MOTION. THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID NUMBER 08V058000 (LATCHES/ LOCKS/ LINKAGES DOORS, LATCH). THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER THEY INFORMED THE CONTACT THAT HER MODEL WAS NOT INVOLVED IN THE PREVIOUS RECALL AND TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED NOR WAS A DIAGNOSTIC TEST DONE DUE TO THE COST. THE CURRENT MILEAGES WERE APPROXIMATELY 84,000 AND THE FAILURE MILEAGES WERE APPROXIMATELY 70,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10362599,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2010","dateComplaintFiled":"10/27/2010","vin":"1LNHM82W31Y","components":"AIR BAGS","summary":"MY SON AND I WERE DRIVING A 2001 LINCOLN TOWN CAR ON FLAT SMOOTH WET ROAD WHEN THE PASSENGER SIDE AIRBAG DEPLOYED FOR NO APPARENT REASON. MY SON RECEIVED SLIGHT ABRASIONS TO HIS RIGHT CHEEK AND RIGHT ARM. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10329493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2010","dateComplaintFiled":"05/09/2010","vin":"1LNHM82W81Y","components":"ENGINE AND ENGINE COOLING","summary":"FORD'S PLASTIC INTAKE MANIFOLD IS CRACKED. IS THERE ANY RECOURSE STILL AVAILABLE FOR THIS PROBLEM? THE MANIFOLD IS STILL ON THE CAR AND NOW LEAKING. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10302294,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2010","dateComplaintFiled":"01/26/2010","vin":"1LNHM81W21Y","components":"STRUCTURE","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED WHEN IT RAINS, WATER WOULD COME THROUGH THE AIR CONDITIONER DUCKS AND ONTO THE FLOOR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER COULD NOT REMEDY THE ISSUE. THE VEHICLE HAS NOT BEEN REPAIR SINCE THE DEALER CANNOT DETERMINE THE CAUSE OF FAILURE. THE CONTACT IS CONCERNED THAT THE FAILURE COULD CAUSE AN ELECTRICAL FIRE TO OCCUR. THE FAILURE MILEAGE WAS 123,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10302164,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2009","dateComplaintFiled":"01/25/2010","vin":"1LNHM81W31Y","components":"ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH THE CHECK ENGINE SOON SERVICE LIGHT ILLUMINATED. HE NOTICED THAT THERE WAS NO WATER IN THE ENGINE. THE DEALER CONFIRMED THAT THE WATER IN THE MANIFOLD PENETRATED IT AND CAUSED THE ENGINE TO FAIL. THE DEALER REPLACED THE MANIFOLD AND THE ENGINE FOR $6,200. THE FAILURE MILEAGE WAS 88,787. UPDATED 02/18/10. *LJ THE CONSUMER STATED THE MANIFOLD CRACKED AND WATER LEAKED IN THE MOTOR. THE DEALER STATED THE ENGINE WAS RUINED. UPDATED 09/07/10*JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10296911,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2008","dateComplaintFiled":"12/24/2009","vin":"1LNHM81W61Y","components":"SERVICE BRAKES, HYDRAULIC,VISIBILITY,EQUIPMENT,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2001 LINCOLN TOWNCAR. THE WINDSHIELD WIPERS, AIR CONDITIONING AND HEATER HAVE FAILED. THE SPEEDOMETER SPORADICALLY FAILS. THE ABS LIGHT WAS CONSISTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE WIPERS NEEDED TO BE REPLACED AT HIS EXPENSE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10274835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2009","dateComplaintFiled":"06/24/2009","vin":"1LNHM83W41Y","components":"VISIBILITY","summary":"MY COMPLIANT CONCERNS OUR 2001 LINCOLN TOWNCAR CARTIER. ON 14 JUNE 2009, WHILE DRIVING HOME FROM CHURCH, IT STARTED RAINING. I TURNED THE WINDSHIELD WIPERS ON AND THEY WORKED UP TO LEAVING THE RESTAURANT. WHILE DRIVING OFF THE WIPERS WOULD NOT WORK. I FOUND MYSELF DRIVING IN THE RAIN WITHOUT WIPERS. I PURCHASED OUR LINCOLN NEW AND ONLY HAVE 33,200 MILES ON IT NOW. AFTER RESEARCHING THE INTERNET, I FOUND THERE HAD BEEN 1,083,000 RECALLS (01S24) ON 2001'S FOR WINDSHIELD WIPER/WASHER MOTOR. I PRINTED IT OFF AND TOOK IT TO THE DEALER AND EXPLAIN WHAT HAD HAPPEN AND GAVE THEN A COPY OF THE RECALL NOTICE. I CALLED THAT AFTERNOON AND THE SERVICE REP SAID THEY COULDN'T FIND THE PROBLEM AND NEED TO KEEP IT OVERNIGHT. I AGREED. I RECEIVED A CALL JUNE 23RD AND WAS TOLD THEY FOUND THE PROBLEM AND IT WOULD COST ME $538.00 TO FIX. I ASKED WHY WASN'T IT COVERED UNDER THE RECALL AND HE TOLD ME THAT MY VIN WAS NOT LISTED AND THEREFORE IT WAS NOT COVERED AND THERE WAS NOTHING THEY COULD DO ABOUT IT. I DENIED THEM THE RIGHT TO FIX IT AT THAT COST AND TOOK IT TO MY PERSONAL MECHANIC. I CALLED THE FORD CUSTOMER RELATIONS DEPARTMENT AND TALKED WITH TWO INDIVIDUALS BEFORE RECEIVING A CALL FROM GUY WHO IS THERE SUPERVISOR. I EXPLAINED TO GUY MY FRUSTRATION AND DISSATISFACTION. HE EXPLAINED THAT ALL RECALLS ARE BASED ON INVESTIGATIONS AND IDENTIFIED WITH VIN OF THE VEHICLES. MY VIN WAS NOT LISTED AND THEREFORE THERE WAS NOTHING THEY COULD DO. THERE WERE 1,083,000 RECALLS FOR THIS PROBLEM. ALL VEHICLES WITH VIN MADE FROM FEB 15 THROUGH JULY 2000 WERE INCLUDED AND THE PLANT WHERE MY VEHICLE WAS MADE WAS ON THE LIST BUT THE MANUFACTURE DATES THAT WERE INCLUDED FOR THAT PLANT WAS FEB 15 THRU JULY 2000. MY VEHICLE WAS MADE AT WIXOM PLANT BUT IT WAS MADE SEPTEMBER 2000. I'M HAD THE SAME PROBLEM, MY CAR WAS MADE AT ONE OF THE SAME PLANTS BUT TWO MONTHS LATER. WHERE IS THE LOGIC? I COULD OF HAD AN ACCIDENT THAT COULD HAVE CAUSED THE LIFE OF SOMEONE BECAUSE OF THIS DEFAULT. WHERE IS THE LOGIC? *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10273674,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2009","dateComplaintFiled":"06/13/2009","vin":"1LNHM81W21Y","components":"AIR BAGS","summary":"AIRBAG LIGHT WAS DIAGNOSED AS INDICATING A NEED FOR AN RCM MODULE. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10259683,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2009","dateComplaintFiled":"02/23/2009","vin":"1LNHM82W81Y","components":"AIR BAGS","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 65 MPH, THE AIR BAG ON THE DRIVER'S SIDE DEPLOYED WITHOUT WARNING. AFTER THE DEPLOYMENT, THE DRIVER'S SIDE SEAT SUSTAINED DAMAGE ON THE LEFT SIDE. THE CONTACT WAS NOT INJURED. HE CALLED THE MANUFACTURER AND THEY STATED THAT THE AIR BAG MODULE WAS ALREADY REPLACED UNDER THE RECALL REMEDY; THEREFORE, NO COMPENSATION WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 56,600 AND CURRENT MILEAGE WAS 56,637.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10256106,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2009","dateComplaintFiled":"01/23/2009","vin":"1LNHM82W81Y","components":"VISIBILITY","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT HER WINDSHIELD WIPERS FAILED AND COULD NOT BE REACTIVATED. SHE HEARD A LOUD NOISE COMING FROM THE WINDSHIELD WIPER MOTOR, WHICH INDICATED THAT THE WIPER MOTOR WAS FAILING. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO A DEALER. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE WIPER MOTOR THAT RELATED TO HER VIN; THEREFORE, NO COMPENSATION WOULD BE PROVIDED. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 65,980 AND CURRENT MILEAGE IS 66,000. UPDATED 03/17/09. *LJ THE CONSUMER WAS INFORMED THERE WAS NO RECALLS THAT APPLIED TO HER VEHICLE. HOWEVER, THE CONSUMER DISCOVERED A RECALL, THAT DESCRIBED THE PROBLEM SHE EXPERIENCED. RECALL# 01V258000. UPDATED 03/18/09. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10250696,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/27/2008","dateComplaintFiled":"12/04/2008","vin":"1LNHM81W01Y","components":"AIR BAGS","summary":"I WAS DRIVING 1-16 WEST, GOING SPEED LIMIT (70) WITH CRUISE CONTROL WHEN I HEARD A LOUD EXPLOSION IN MY LEFT EAR (I THOUGHT I HAD BEEN SHOT), I WAS SO STUNNED FOR A MOMENT I DIDN'T REALIZE WHAT HAD HAPPENED, BUT I TURNED MY HEAD SLIGHTLY TO THE LEFT AND REALIZED THE AIR BAG IN MY BACK REST HAD BLOWN UP. SMOKE WAS POURING OUT OF IT AND I THOUGHT MY CAR WAS ON FIRE. THE AIR BAG SLAMMED INTO THE LEFT SIDE OF MY FACE, NECK & SHOULDER. I WAS TRAUMATIZED THE REST OF THE DAY. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10247821,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2008","dateComplaintFiled":"11/06/2008","vin":"1LNHM83W11Y","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"VEHICLE: 2001 LINCOLN TOWN CAR CARTIER WITH 45,000 ORIGINAL MILES. DATE PROBLEM REVEALED: 05/08/2008 AT 38,000 MILES. COMPONENT: POWERTRAIN: DRIVELINE; SUSPENSION: (REAR); SUSPENSION: (FRONT); STEERING. DEFECT SUMMARY: CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES. FOUR WHEEL ALIGNMENT CHECK WAS PERFORMED. REAR WHEELS WAS NOT ALIGNED TO MANUFACTURE SPECIFICATIONS, FOR WHICH, THIS VEHICLE HAS A NON-ADJUSTABLE REAR END. FRONT-END ALIGNMENT WAS NOT IN MANUFACTURE SPECIFICATIONS AND COULD NOT BE CORRECTED DUE TO FAULTY REAR END COMPONENTS. CONSEQUENCE SUMMARY: THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH. SEVERELY UNSTABLE STEERING AT SPEED ABOVE 40 MPH AND WILL LEAD TO A CRASH AT HIGHWAY SPEEDS. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10236232,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2008","dateComplaintFiled":"07/29/2008","vin":"1LNHM81W81Y","components":"AIR BAGS","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 45 MPH, THE DRIVER'S SIDE FRONTAL AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE FAILURE MILEAGE WAS 113,480 AND CURRENT MILEAGE WAS 113,500. UPDATED 09/15/08 *BF UPDATE 09/18/08. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10236150,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2008","dateComplaintFiled":"07/28/2008","vin":"","components":"TIRES,EQUIPMENT","summary":"MULTIPLE VALVE STEM FAILURE ON 2001 LINCOLN TOWN CAR ON 7/28/08 MULTIPLE VALVE STEM FAILURE ON 2003 TOYOTA COROLLA ON 7/21/08. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10223623,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2006","dateComplaintFiled":"04/07/2008","vin":"1LNHM82W71Y","components":"SUSPENSION,SEATS","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WITHIN 1,000 MILES OF PURCHASING THE VEHICLE, THE SEATS FAILED AND COULD NOT BE ADJUSTED FORWARD OR BACKWARDS. WHILE CHANGING THE OIL, THE DEALER FOUND THAT THE REAR SUSPENSION WAS FAILING AND THE STRUTS NEEDED REPLACING. IF THE VEHICLE WERE TO DRIVE OVER A POTHOLE, THE AXLE COULD FAIL. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE; HOWEVER, THE DEALER OFFERED TO REDUCE SOME OF THE $1,300 REPAIR COST. THE DEALER INFORMATION WAS UNKNOWN. THE CURRENT MILEAGE WAS 30,180 AND FAILURE MILEAGE WAS 26,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10221699,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2008","dateComplaintFiled":"03/18/2008","vin":"","components":"AIR BAGS","summary":"2001 LINCOLN TOWN CAR AIR BAGS FAILED TO DEPLOY IN AN ACCIDENT. CONSUMER STATES THAT THE VEHICLE WAS TOTALED AND THE AIR BAGS DID NOT DEPLOY IN THE ACCIDENT. *KB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10221692,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2008","dateComplaintFiled":"03/17/2008","vin":"1LNHM87A11Y","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN VIBRATING. THE TIRE DEALER STATED THAT THE BUSHINGS HAVE COME OFF OF THE FRONT LOWER BALL JOINTS NEAR THE FRONT DRIVER SIDE TIRE. THE FAILURE IS RELATED TO RECALL #00D159; HOWEVER, THE DEALER CONFIRMED THAT THE VIN IS NOT RELATED. THE BALL JOINT FRACTURES INCREASE RISK OF CRASH. THE BOLT WAS TIGHTENED AND THE MECHANIC ADVISED HIM TO HAVE THE DEALER DIAGNOSE AND REPAIR IT. THE CURRENT AND APPROXIMATE FAILURE MILEAGES WERE 85000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10219385,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2008","dateComplaintFiled":"02/28/2008","vin":"1LNHM81W71Y","components":"AIR BAGS","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 5 MPH, THE SIDE AIR BAGS ON THE PASSENGER SIDE SEAT DEPLOYED. THERE WAS NO IMPACT OR CRASH. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE AIR BAG SENSOR DEACTIVATED AND CAUSED THE AIR BAG TO DEPLOY. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V412000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 102,068. UPDATED 04-07-08 *BF","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10218678,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2008","dateComplaintFiled":"02/20/2008","vin":"1LNHM81WX1Y","components":"AIR BAGS","summary":"WHILE MY FATHER WAS DRIVING DOWN THE ROAD AT HIGHWAY SPEED THE PASSENGER FRONT SIDE AIRBAG DEPLOYED WITH NO WARNING OR IMPACT. THE DEPLOYMENT OF THE AIRBAG AT HIGHWAY SPEEDS WITHOUT A CRASH OR IMPACT STARTLED THE DRIVER WHICH CAUSED HIM TO CROSS INTO THE LANE NEXT TO HIM. THIS COULD HAVE BEEN SERIOUS HAD ANOTHER CAR BEEN BESIDE OF HIM. SERIOUS INJURY OR EVEN DEATH COULD BE CAUSED IF THE CONDITIONS ARE RIGHT. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10215750,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2008","dateComplaintFiled":"01/23/2008","vin":"1LNHM82W61Y","components":"AIR BAGS","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 40 MPH, THE SIDE AIR BAG DEPLOYED FOR NO APPARENT REASON. AS A RESULT, THE CONTACT'S WIFE WAS PUSHED ACROSS THE FRONT SEAT. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 00V270000 (AIR BAGS). THE AIR BAGS WERE REPAIRED AT THE COST OF $800. THE FAILURE AND CURRENT MILEAGES WERE 89,000. UPDATED 03/11/08. *LJ","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10205572,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2007","dateComplaintFiled":"10/13/2007","vin":"1LNHM82W01Y","components":"VISIBILITY,SEAT BELTS","summary":"CERTAIN 2001 LINCOLN TOWN CARS HAVE BEEN RECALLED FOR THE FOLLOWING FAILURES, AMONG OTHERS (1) WINDSHIELD WIPER MOTOR FAILURE, AND (2) SEAT BELT FAILURE TO LATCH. I CONTACTED FORD MOTORS BUT THEY TOLD ME MY CAR WAS NOT INCLUDED IN THE RECALL EVEN THOUGH I WAS EXPERIENCING THE SAME IDENTICAL PROBLEMS THESE TWO RECALLS WERE ISSUED FOR. MY WIPER MOTOR HAS FAILED AND THE FRONT PASSENGER SEAT BELT WILL NOT LOCK. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10205259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2004","dateComplaintFiled":"10/09/2007","vin":"1LNHM82W31Y","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER STATED THAT THE WIRING HARNESS WAS DEFECTIVE AND THEY MADE THE REPLACEMENT. APPROXIMATELY TWO MONTHS LATER THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THAT WIRING HARNESS SHOULD BE REPLACED. THE DEALER MADE THE REPLACEMENT HOWEVER THE AIR BAG WARNING LIGHT ILLUMINATED AGAIN APPROXIMATELY ONE MONTH LATER. AS OCTOBER 9, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 98,000. UPDATED 01/02/08. *LJ UPDATED 12/12/07","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10203972,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2007","dateComplaintFiled":"09/24/2007","vin":"1LNHM83W61Y","components":"VISIBILITY","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED INTERMITTENTLY. AS OF SEPTEMBER 24, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE MANUFACTURER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR). THE FAILURE MILEAGE WAS 82,800 AND CURRENT MILEAGE WAS 83,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10200445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2007","dateComplaintFiled":"08/22/2007","vin":"1LNHM82W91Y","components":"STEERING,SUSPENSION","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE TURNING LEFT AT 10 MPH, THE CONTACT HEARD AN EXTREMELY LOUD SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY DIAGNOSED THE FAILURE AS THE LOWER BALL JOINTS AND/OR THE TIE RODS. THE CURRENT MILEAGE WAS 72,000 AND FAILURE MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10193347,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2007","dateComplaintFiled":"06/14/2007","vin":"1LNHM82W61Y","components":"SEAT BELTS","summary":"MY 2001 LINCOLN TOWN CAR HAS HAD TWO FAILURES OF SEAT BELT ITEMS, SPECIFICALLY THE 1W1Z-5461202-AAB BUCKLE (MADE IN MEXICO). THE FAILURE STARTS AS AN INTERMITTENT PROBLEM WHERE THE BUCKLE WILL NOT ACCEPT THE INSERT TO KEEP US IN OUR SEATS. BOTH BUCKLES FAILED IN THE SAME MANNER. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10192691,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/31/2004","dateComplaintFiled":"06/07/2007","vin":"1LNHM83W21Y","components":"VEHICLE SPEED CONTROL","summary":"AS I APPROACHED MY DRIVEWAY AT C. 5 MPH, MY AUTO, A 2001 LINCOLN TOWNCAR, ACCELERATED SUDDENLY, AND AUTO FINALLY STOPPED C. HALFWAY IN MY DEN. THE AUTO INSURANCE ADJUSTOR TOOK PHOTOS, AS DID I. THERE WERE C. 35 FEET OF TIRE SKID MARKS APPROACHING MY DRIVEWAY AND IN MY GARAGE. I COULD NOT STOP MY CAR! FORTUNATELY, A NEIGHBOR ASSISTED ME FROM MY VEHICLE BUT I HAD A SORE KNEE SO WENT TO MY DOCTOR TO ARRANGE FOR AN XRAY. THERE WERE NO BREAKS BUT KNEE SUFFERED TRAUMA SO AM CURRENTLY GETTING PHYSICAL THERAPY TO REGAIN USE OF MY RIGHT KNEE. WHILE VISITING WITH FAMILY IN CHICAGO C. A MONTH AGO, RELAYED THE DETAILS OF ABOVE INCIDENT AND WAS SURPRISED TO HEAR THAT COUSIN'S HUSBAND, WITH SAME YEAR AND MODEL AUTO AS MINE, EXPERIENCED THE SUDDEN ACCELERATION THREE TIMES WITH HIS VEHICLE. EACH INCIDENT OCCURED WHILE HE WAS MOVING AT A SLOW RATE OF SPEED AS WAS THE SAME MODE MY CAR WAS IN AT THE TIME OF MY ACCELERATION MISHAP.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10192507,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2007","dateComplaintFiled":"06/05/2007","vin":"1LNHM87A11Y","components":"ENGINE AND ENGINE COOLING","summary":"ON THURSDAY, MAY 31, I HAD AN ENGINE FIRE IN MY 2001 LINCOLN LS (V8). THE CAUSE OF THE FIRE IS UNKNOWN AT THIS TIME. THE CAR IS A TOTAL LOSS. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10192227,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2007","dateComplaintFiled":"06/01/2007","vin":"1LNHM82W31Y","components":"FUEL SYSTEM, GASOLINE","summary":"ON BUSY INTERSTATE HIGHWAY AT HIGHWAY SPEED, ENGINE SUDDENLY QUIT WITH NO WARNING. SUBSEQUENT INVESTIGATION BY MECHANIC REVEALED FAILURE OF ELECTRIC FUEL PUMP IN FUEL TANK. REMOVED AND REPLACED ELECTRIC FUEL PUMP. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10193162,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/01/2006","dateComplaintFiled":"05/25/2007","vin":"","components":"AIR BAGS,SEAT BELTS","summary":"2001 LINCOLN TOWNCAR CUSTOMER STATES THAT THE AIR BAGS DID NOT DEPLOY**CC THE CONSUMER STATED THAT SHE WAS INVOLVED IN AN ACCIDENT THE AIR BAGS DID NOT DEPLOY NOR DID THE SEAT BELT KEEP HER SECURE DURING THE COLLISION. THE CONSUMER HAS PROVIDED A COPY OF THE LETTER PROVIDED BY FORD AND PICTURES OF THE DAMAGED VEHICLE. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10190923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2007","dateComplaintFiled":"05/16/2007","vin":"1LNHM83W31Y","components":"VISIBILITY","summary":"TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE IS A RECALL # 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR). THE MANUFACTURER STATED THAT HER VEHICLE WAS EXCLUDED FROM THE RECALL. THE CONTACT STATED THAT HER VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN THE RECALL AND FEELS THAT HER VEHICLE SHOULD BE INCLUDED. THE CURRENT MILEAGE IS 51,000 AND FAILURE MILEAGE WAS 48,000. UPDATED 06/08/07 *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10190176,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/31/2007","dateComplaintFiled":"05/08/2007","vin":"1LNHM83W21Y","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"TL*THE CONTACT OWNED A 2001 LINCOLN TOWN CAR. WHILE DRIVING 5 MPH, THE VEHICLE AUTOMATICALLY ACCELERATED WHILE ENTERING THE CONTACT'S PARKING GARAGE. SHE DEPRESSED THE BRAKE PEDAL, BUT NOTHING HAPPENED. THE CONSUMER CRASHED INTO HER DEN. THE INVESTIGATOR FROM HER INSURANCE COMPANY WAS UNABLE TO IDENTIFY THE CAUSE OF FAILURE. THE CONTACT SUSTAINED AN INJURY TO HER KNEE. THE VEHICLE WAS DESTROYED. THE MILEAGE ON THE VEHICLE WAS 68,000. UPDATED 05/23/07. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10187936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2006","dateComplaintFiled":"04/05/2007","vin":"1LNHM82W91Y","components":"TIRES","summary":"CUSTOMER FEELS LIKE HE WAS GIVEN THE RUN AROUND ABOUT THE THREE TIRES THAT BLEW OUT ON HIS VEHICLE.**CC *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10178177,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2006","dateComplaintFiled":"01/09/2007","vin":"1LNHM81W81Y","components":"ELECTRICAL SYSTEM","summary":"TL* - THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT'S VEHICLE WAS SITTING IN THE DRIVEWAY WHEN IT CAUGHT ON FIRE. THE VEHICLE HAD BEEN DRIVEN EARLIER IN THAT DAY, BUT HAD BEEN TURNED OFF PRIOR TO THE FIRE. THE FIRE DEPARTMENT WAS CALLED AND THEY WERE ABLE TO EXTINGUISH THE FIRE. THE COMPUTER WAS DESCRIBED AS THE ORIGIN OF THE FIRE. THE CONTACT WILL RECEIVE A REPORT. *AK UPDATED 03/02/07. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10173431,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2006","dateComplaintFiled":"11/14/2006","vin":"1LNHM83WX1Y","components":"ELECTRICAL SYSTEM","summary":"LAST WED., NOV. 8TH., 2006 MY LINCOLN TOWNCAR CARTIER DIED. WHEN THE TOW TRUCK CAME, HE POPPED OPEN THE HOOD AND NOTICED THAT A FUSE HAD POPPED UP. HE PUSHED IT DOWN AND THE CAR STRTED. THAT SAME AFTERNOON, IT HAPPENED AGAIN, AND I WAS ABLE TO FIX IT THE SAME WAY. I HAD THE CAR CHECKED FOR ELECTRICAL DEFECTS, AS WELL AS FUSE PROBLEMS AND THERE WERE NONE. LITHIA IN RENO SAID THAT THE TERMINALS WERE LOOSE UNDER THE FUSE BOX, REQUIRING A NEW ONE TOTAL COST: $1900.00 I AM VERY DISTRESSED ABOUT THIS. THIS IS A LUXURY CAR AND IT SHOULDN'T BE HAPPENING. I AM AFRAID IT WILL HAPPEN AGAIN. I FEEL THAT IT IS A MANUFACTURER'S DEFECT AND THEY SHOULD PAY THE EXPENSE. I HAVE ALREADY SPENT OVER $100. OF MY OWN MONEY. *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10168348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2006","dateComplaintFiled":"09/15/2006","vin":"1LNHM83W81Y","components":"AIR BAGS","summary":"DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON A DRY ROAD, THE VEHICLE HIT A SMALL POT HOLE IN THE ROAD AND THE PASSENGER AIR BAG DEPLOYED. THE AIR BAG LIGHT WAS NOT ILLUMINATED PRIOR TO THE INCIDENT. THE DEALERSHIP WAS NOTIFIED.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10168293,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2006","dateComplaintFiled":"09/14/2006","vin":"1LNHM81W81Y","components":"AIR BAGS","summary":"DT*: THE CONTACT STATED WHILE TRAVELING 20 MPH, THE VEHICLE'S PASSENGER SIDE AIRBAG DEPLOYED WITH NO ACCIDENT INVOLVED. THE AIRBAG LIGHT WAS NOT ILLUMINATED AND THERE WAS NO BRAKING PRIOR TO DEPLOYMENT. THE SERVICE DEALER COULD NOT FIND ANYTHING WRONG WITH THE AIRBAG.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10166815,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2006","dateComplaintFiled":"08/28/2006","vin":"","components":"AIR BAGS","summary":"COMMENTS: OUR 2001 LINCOLN TOWN CAR'S DRIVERS SIDE CURTAIN AIR BAG DEPLOYED UNINTENDED ON AUGUST 18TH, AT 7:00 PM WHILE WE WERE DRIVING ON A HIGHWAY. THERE WAS NO ACCIDENT, NO PRIMARY OR SECONDARY IMPACT, NO DEBRIS ON THE ROAD, NO POTHOLES, NO LOGS, ROCKS, TREES, COWS, OR OTHER DEBRIS FREQUENTLY ATTRIBUTED TO AN UNINTENDED DEPLOYMENT. THE FORD DEALERSHIP SERVICE MANAGER STATES THAT THERE IS AN IMPACT MARK UNDER THE BODY DIRECTLY UNDER THE AIR-BAG SENSOR BUT WE WERE DRIVING ON A PAVED ROADWAY AND NOTHING ON THE ROAD, AND NOTHING AROUND TO \"RUN OVER\". IF ANYTHING HAD BEEN RUN OVER PREVIOUSLY, THE AIRBAG SHOULD HAVE DEPLOYED THEN, AND NOT WAITED FOR AN UNDETERMINED PERIOD OF TIME. THE REACTION TO THE DEPLOYMENT HAD US IN THE RIGHT SIDE SHOULDER/DRAINAGE DITCH AS WE ASSUMED WE HAD BEEN HIT BY ANOTHER AUTOMOBILE (NONE IN SIGHT). A QUICK EXTERNAL EXAMINATION OF THE AUTO SHOWED NO IMPACT. WE HAD THE CAR IN THE DEALERSHIP RECENTLY TO HAVE AN AIRBAG WIRING HARNESS REPLACEMENT TO STOP A BLINKING AIRBAG LIGHT, THIS REPAIR BILLED TO OUR EXTENDED WARRANTY COMPANY (?). THE CURRENT REPAIRS ARE ALMOST $900.00, WHICH WE ARE HAVING TO PAY OURSELVES, FOR SOMETHING WHICH SHOULD BE A FORD SAFETY ISSUE. THE CAR SHOULD BE RETURNED TO US EARLY THIS WEEK (AUGUST 28-SEPT-1). WE HAVE NO ISSUE ABOUT THE WARRANTY AS THE CAR HAS 76,000 MILES, BUT THIS IS A SAFETY RELATED SITUATION THAT COULD HAVE POTENTIALLY CAUSED A SERIOUS ACCIDENT HAD THERE BEEN ANOTHER VEHICLE ALONG SIDE US AT THE TIME OF THE DEPLOYMENT. WE FEEL THAT LINCOLN/FORD SHOULD COVER THE COST OF REPAIRING THE DEPLOYED AIR-BAG. MY CELL NUMBER IS 512-669-2244. FRANZ HOFMANN. *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10153773,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2006","dateComplaintFiled":"03/27/2006","vin":"1LNHM82W41Y","components":"AIR BAGS","summary":"DT*: THE CONTACT STATED WHILE DRIVING 70MPH IN SMOOTH ROAD CONDITIONS, THE DRIVER'S SIDE CURTAIN AIR BAG DEPLOYED WITH NO PRIOR WARNING. THE CONTACT RECENTLY FILLED THE VEHICLE WITH GASOLINE 20 MILES PRIOR TO THE INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10152580,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2006","dateComplaintFiled":"03/13/2006","vin":"1LNHM81W01Y","components":"SERVICE BRAKES, HYDRAULIC","summary":"DT*: THE CONTACT STATED WHILE DRIVING 65MPH, THE BRAKES APPEARED SPONGY. UPON INSPECTION BY THE CONTACT, IT WAS DISCOVERED THE CLAMP THAT HOLDS THE BRAKE LINE TO THE STRUCTURE HAD RUSTED. AS A RESULT, THE BRAKE LINE BEGAN LEAKING. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10147733,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2006","dateComplaintFiled":"01/13/2006","vin":"1LNHM83W81Y","components":"WHEELS","summary":"DT*: THE CONTACT STATED THE CHROME ON THE INSIDE OF THE WHEELS IS PEELING CAUSING AIR TO ESCAPE. THE SUDDEN LOSS OF AIR RESULTED IN THREE OF THE TIRES BLOWING OUT OVER THE LAST TEN DAYS. THE TIRE DEALERSHIP DETERMINED ALL FOUR WHEELS WERE AFFECTED AND NEEDED TO BE REPLACED. *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10145638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2005","dateComplaintFiled":"12/19/2005","vin":"1LNHM81W51Y","components":"ENGINE AND ENGINE COOLING","summary":"DT: THE CONTACT STATES VEHICLE STALLS INTERMITTENTLY WHICH RESULTS IN LOSS OF POWER. THE MOTOR SHUTS COMPLETELY OFF. THE VEHICLE HAS BEEN TAKEN TO TWO DIFFERENT DEALERSHIPS, AND THEY COULD NOT DUPLICATE THE PROBLEM. REPAIRS WHERE MADE AT THE CONTACT'S EXPENSE. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10144323,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/11/2005","dateComplaintFiled":"12/02/2005","vin":"1LNHM82W01Y","components":"AIR BAGS","summary":"DT: THE CONTACT STATED WHILE DRIVING ON A SMOOTH HIGHWAY THE DRIVER'S SIDE AIR BAG DEPLOYED. THERE WAS NO ACCIDENT TO CAUSE THE AIR BAG TO DEPLOY. THERE WERE MINOR INJURIES. THE DEALER COULD OFFER NO FREE REMEDY BECAUSE THE CAR HAD OVER 100,000 MILES ON IT. THE MANUFACTURER AGREED WITH THE DEALER.*AK THE DEPLOYMENT OF THE EAR BAG CAUSED DAMAGE/HEARING LOSS TO THE CONSUMER EARS. *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10142901,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/15/2005","dateComplaintFiled":"11/16/2005","vin":"1LNHM81W71Y","components":"VEHICLE SPEED CONTROL","summary":"I STARTED THE CAR AND WHEN I PUT IT INTO REVERSE IT SUDDENLY ACCELERATED AND HIT A NUMBER OF OBJECTS INCLUDING A SMALL TREE. I WAS FINALLY ABLE TO TURN THE CAR OFF. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10138484,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2005","dateComplaintFiled":"11/02/2005","vin":"1LNHM81W11Y","components":"SEATS","summary":"DT: THE CONSUMER PURCHASED A USED 2001 LINCOLN TOWN CAR THAT HAS A PROBLEM WITH THE RIGHT FRONT PASSENGER SEAT. THE CONSUMER DOES NOT KNOW IF THE VEHICLE WAS PURCHASED WITH THIS PROBLEM OR NOT BECAUSE NO ONE HAD SAT IN THE PASSENGER SEAT UNTIL NOW. THERE IS A LOOSENESS THAT ALLOWS THE SEAT TO MOVE ABOUT FREELY WHILE BEING SEATED. THIS HAPPENS AT ITS OWN FREE WILL, NO POWER ASSIST OR MANUAL MOVEMENT NECESSARY. THE CONSUMER IS CONCERNED BECAUSE THERE IS A PASSENGER SIDE AIRBAG. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THE DEALER SAID THERE WAS NOTHING THEY COULD DO ABOUT THE SEAT, AND COULD NOT OFFER ANY EXPLANATION AS TO WHY THIS PROBLEM MAY HAVE OCCURRED. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE ON THE VEHICLE AT THIS TIME. THE CONSUMER HAS NOT CONTACTED THE MANUFACTURER. *AK *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10140016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2005","dateComplaintFiled":"10/17/2005","vin":"1LNHM81W51Y","components":"SUSPENSION","summary":"DT: 2001 LINCOLN TOWN CAR. THE CONTACT STATES THE REAR SUSPENSION COLLAPSED. THE CONTACT WAS DRIVING DOWN THE ROAD AT 75 MPH WHEN THE REAR SUSPENSION GAVE WAY. THERE HAD BEEN NO PROBLEMS WITH THE SUSPENSION PRIOR TO THIS. THE VEHICLE WAS TAKEN TO THE LINCOLN DEALERSHIP AND THEY SAY IT IS NOT UNDER THE WARRANTY. THE DEALERSHIP STATES THERE IS AN AIR COMPRESSOR PUMP THAT OPERATES THE AIR SUSPENSION BAG AND THAT QUIT WORKING. WHEN IT DEFLATED, IT MADE THE SHOCKS LEAK ON THE REAR OF THE VEHICLE. THE SUSPENSION IS SO BAD AT THIS POINT, ON THE WAY HOME WHEN DRIVING OVER A BRIDGE, THE CONTACT'S HEAD ALMOST HIT THE TOP OF THE VEHICLE. THIS OCCURRED ON OCTOBER 16, 2005. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10139220,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2005","dateComplaintFiled":"10/10/2005","vin":"5LMFU28R91L","components":"VEHICLE SPEED CONTROL","summary":"MY 2001 NAVIGATOR CAUGHT FIRE IN MY DRIVEWAY ON 10/06/05. MY CAR IS A TOTAL LOSS. I DID NOT KNOW ABOUT THE CRUISE CONTROL SWITCH BEING RECALLED UNTIL THE FIRE DEPT TOLD ME THAT THE FIRE WAS ELECTRICAL AND THERE WAS A FORD RECALL. I HAVE SOME DAMAGE TO MY HOUSE AS WELL. MY GARAGE DOOR IS MELTED AND THE FRAME IS WARPED. FORD NEEDS TO MAKE THIS RIGHT. I RECEIVED MY RECALL LETTER THE DAY AFTER THE FIRE. I HAVE THE ENVELOPE WITH THE 10/04/05 POSTMARK. DO I HAVE ANY GROUND TO STAND ON WITH FORD, NOW I HAVE TO COME UP WITH 3,000 FOR A DOWN PAYMENT ON A CAR AND I DON'T HAVE IT. SO I WENT FROM A 30,400 CAR TO BEING CARELESS. THAT IS NOT RIGHT. *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10136017,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2005","dateComplaintFiled":"09/09/2005","vin":"5LMEU27R51L","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"WHILE WE WERE HOME SOMEBODY CAME TO MY APARTMENT TO TELL ME THAT THE CAR WAS ON FIRE. I WENT TO CHECKED IF TI WAS TRUE AND I SAW THAT THE CAR WAS ON FIRE. I CALLED 911 AND THEY RESPONDED. THE FIRE MARSHALL TOOK THE NAVIGATOR FOR INVESTIGATION AND AT THE END OF THE MONTH I RECEIVED A CALL FROM THE POLICE DEPT. TO PICK UP THE REPORT. AFTER THE INVESTIGATION THE FIRE MARSHALL CONCLUDED THAT THE FIRE WAS CAUSED BY MECHANICAL DEFECTS. MY OTHER CAR WAS DAMAGED DUE TO A FIRE. THE FIRE WAS STARTED BY AN ENGINE FAILURE ON THE CRUISE CONTROL DEVICE. I SAW ON THE NEWS THAT MANY LINCOLN NAVIGATORS BURST INTO FLAMES TOO AND FOR THAT REASON THE FORD COMPANY MADE A WORLDWIDE RECALL THAT MORE THAT 3 MIILION CARS THAT HAVE THE SAME DEFECT.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10134958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"02/02/2005","dateComplaintFiled":"08/31/2005","vin":"1LNHM82W11Y","components":"AIR BAGS","summary":"WHILE DRIVING ON A GRAVEL ROAD AT APPROXIMATELY 10 MPH, AIRBAG FROM THE SIDE OF FRONT PASSENGER SEAT DEPLOYED. THERE WAS NO WARNING. WE HEARD A LOUD EXPLOSION, FOLLOWED BY SMOKE AND A FOUL ODOR. MY DAUGHTER, WHO WAS SITTING IN THE SEAT WAS SCREAMING IN PAIN. I IMMEDIATELY STOPPED THE CAR AND EXITED THE VEHICLE TO ATTEND TO HER INJURIES. AT FIRST WE THOUGHT SHE HAD BEEN SHOT. SHE HAD BURNS, CUTS, AND BRUISING ON HER BACK AND RIGHT SIDE. WE BOTH HAD TROUBLE BREATHING. WE FOUND A POLICE OFFICER AND HE TOLD US TO SEEK MEDICAL ATTENTION. WHICH WE DID. WE CONTACTED LINCOLN/FORD WHILE ON OUR WAY TO THE EMERGENCY ROOM. WE WERE DIRECTED FROM A RECORDING TO CONTACT LOCAL DEALERSHIP WITH ANY COMPLAINTS. WE CONTACTED THE CAVENAUGH LINCOLN DEALERSHIP IN JONESBORO, ARKANSAS. WE WERE TOLD THAT THERE WAS NOTHING TO PROVE THAT THIS WAS A DEFECT THAT THERE WAS A PROBLEM IN THE SENSOR AND THAT IT WOULD COST AROUND $2,000.00 FOR PARTS AND LABOR. THEY EVEN NOTED ON THE WORK ORDER THAT I THOUGHT THERE WAS SOME KIND ON FACTORY DEFECT AND I WANTED THEM TO VERIFY OR DENY THIS. THEY IN RETURN CHARGED ME $103.00 FOR ESTIMATE THEY MADE OF THE REPAIRS. TO THIS DATE WE ARE STILL WORKING WITH OUR INSURANCE COMPANY TO SEE WHAT KIND IF ANY CHANGES OR REPAIRS THE MOTOR COMPANY ARE WILLING TO MAKE. *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10132901,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"07/18/2005","dateComplaintFiled":"08/15/2005","vin":"","components":"AIR BAGS","summary":"I OWN A 2001 LINCOLN NAVIGATOR (PRE-OWNED BY SOMEONE ELSE WHO WAS IN AN ACCIDENT IN THE VEHICLE THE SAME MONTH I GOT IT WHERE HE HIT SOMEONE FROM BEHIND IN A CHAIN-REACTION CAR PILE-UP). I WAS IN AN ACCIDENT WHERE SOMEONE PULLED OUT IN FRONT OF ME. I WAS GOING ABOUT 40-50 MPH (THAT ROADS SPEED LIMIT WAS 55 MPH). I HIT THE OTHER DRIVER IN HIS DRIVERS SIDE, SO MY TRUCK LOOKED LIKE A FRONT END COLLISION EXCEPT FOR THE PASSENGER SIDE IN THE FRONT WASN'T DAMAGED. I SUFFERED A DEEP CUT IN MY NECK FROM THE SEAT BELT TIGHTENING A LITTLE BIT & I HAD JUST HAD ABDOMINAL SURGERY IN MAY SO I GOT MY INCISION SITE RE-BRUISED, & MY KNEES GOT JAMMED UP IN THE DASHBOARD. I HAD A PASSENGER UP FRONT & MY 5 YEAR OLD SON IN THE BACK, BUT HE WAS OK JUST COMPLAINED OF KNEES HURTING BUT THE FRONT PASSENGER WAS HURT. SHE SUSTAINED A BROKEN TOOTH FROM HER SEAT BELT HITTING HER IN THE MOUTH, HER ANKLE WAS HURT, HER NECK WAS HURT A BIT & OTHER BREATHING ISSUES. MY AIRBAGS NEVER DEPLOYED!! I WAS TOLD BY THE FORD/LINCOLN CONSUMER COMPLAINTS THAT IF A TEST IS DONE TO SHOW THAT THE AIR BAGS AREN'T FAULTY(NOTHING WRONG WITH THEM), THEN NOTHING WOULD BE DONE BECAUSE IT COULD BE THE FORCE OF THE CRASH OR THE FACT THAT I DID HAVE A GUARD-GRILLE ON FRONT OF MY TRUCK & IT COULD HAVE TAKEN THE BRUNT OF THE FORCE WHICH DIDN'T ALLOW MY AIR BAGS TO DEPLOY & THAT'S TOTALLY UNACCEPTABLE TO ME BECAUSE I'M PAYING FOR SOMETHING & IT DOESN'T WORK REGARDLESS OF THE FORCE! *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10127348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2005","dateComplaintFiled":"07/02/2005","vin":"1LNHM82W11Y","components":"VEHICLE SPEED CONTROL","summary":"WHEN THE CAR IS STOPPED WITH MY FOOT ON THE BRAKE THE IDLE SPEED WILL SUDDENLY AND UNCONTROLLABLY JUMP TO A VERY HIGH RPM. IT IS DIFFICULT TO PREVENT THE CAR FROM SUDDENLY SURGING AHEAD. I HAVE DISCOVERED THAT THE ONLY WAY TO STOP IT IS TO TURN OFF THE IGNITION. IT HAS HAPPENED FOUR TIMES. THE FIRST TIME I WAS SO STARTLED, I WASN'T SURE WHAT HAD HAPPENED. I THOUGHT MAYBE I HAD ACCIDENTLY HIT THE GAS PEDAL AND JAMMED IT. THE SECOND TIME, I REALIZED IT WAS NONE OF MY DOING. I WAS TRAVELING IN BUFFALO NEW YORK AND TOOK THE CAR TO A LINCOLN DEALER THERE ON JUNE 7, 2004. THEY COULD FIND NOTHING WRONG. WHEN I DROVE BACK TO VIRGINIA, IT HAPPENED AGAIN. I TOOK THE CAR TO CHERNER LINCOLN DEALER IN ANNANDALE ON JUNE 15, 2004.THET SAID IT WAS A FAULTY IDLE CONTROL VALVE AND REPLACED IT. ON JUNE 19, 2005 IT HAPPENED AGAIN. I TOOK IT BACK TO CHERNER LINCOLN. THEY COULD NOT REPRODUCE THE PROBLEM AND SO THEY WILL NOT REPAIR THE CAR. IN ALL FOUR INCIDENTS I WAS FORTUNATE THAT THERE WAS NO ONE IN FRONT OF ME AND THAT NO DAMAGE WAS DONE. THIS IS A 2001 LINCOLN TOWN CAR WITH 32000 MILES.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125682,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2005","dateComplaintFiled":"06/17/2005","vin":"1LNHM81W01Y","components":"STEERING","summary":"I WAS PROCEEDING SOUTH ON INTERSTATE 71 HALFWAY BETWEEN CLEVELAND AND COLUMBUS, AT 55 MPH. THE ROAD WAS DRY. ALL OF A SUDDEN, THE CAR STARTED DRIFTING TOWARDS THE RIGHT. WHEN I TURNED THE WHEEL TOWARDS THE LEFT, THERE WAS NO IMMEDIATE RESPONSE. WHEN THE CAR RESPONDED, IT STARTED DRIFTING TOWARDS THE LEFT. I HAD NO STEERING CONTROL OF MY CAR FOR ABOUT 10 SECONDS. FORTUNATELY, I WAS ABLE TO STRAIGHTEN THE WHEELS, AND REGAIN CONTROL. I HAD MY MECHANIC INSPECT MY CAR, AND HE DETERMINED THAT THE POWER STEERING PUMP AND ITS ASSOCIATED ELECTRONIC CONTROL SWITCH HAD TO BE REPLACED, AS THEIR MALFUNCTION CAUSED MY LOSS OF STEERING CONTROL. I'VE SINCE HAD THOSE PARTS REPLACED. I NO LONGER HAVE THE OLD PARTS.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10125291,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2005","dateComplaintFiled":"06/14/2005","vin":"1LNHM82WX1Y","components":"AIR BAGS","summary":"DT: THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING THE PASSENGER SIDE AIR BAGS DEPLOYED WITH OUT AN ACCIDENT. SHE TOOK VEHICLE TO THE DEALERSHIP, AND THEY NOTICED SCRAP MARKS UNDER THE CAR, AND SAID THAT WAS THE CAUSE OF AIR BAG DEPLOYING. BUT SHE DID NOT HIT ANYTHING AND SHE CANNOT UNDERSTAND HOW THAT WOULD MAKE THE AIR BAGS DEPLOY.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10121906,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2002","dateComplaintFiled":"05/23/2005","vin":"1LNHM82W01Y","components":"FUEL SYSTEM, GASOLINE","summary":"GAS SHUT OFF VALUE IN TRUNK PREVENTS CAR FROM STARTING FROM TIME TO TIME, DEALER STATES UNKNOWN WHY? THIS HAS OCCURRED SINCE IPURCHASED VEHICLE AT LEAST 1O TIMES AND REPORTED SAME TO DEALER.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10121260,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2005","dateComplaintFiled":"05/18/2005","vin":"1LNHM82W81Y","components":"AIR BAGS","summary":"DT: WITHOUT WARNING THE PASSENGER'S SIDE AIR BAG DEPLOYED. SHE WAS JUST DRIVING AT NORMAL SPEED AND IN CLEAR WEATHER. DEALER AND MANUFACTURER SAID THAT THE CAR WAS TOO OLD, AND THEY WILL NOT DO ANYTHING ABOUT IT.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10112315,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"02/22/2005","dateComplaintFiled":"02/28/2005","vin":"5LMEU27A81L","components":"AIR BAGS","summary":"MY WIFE WAS EXITING THE HIGHWAY GOING SOUTH BOUND AT APPROXIMATLY 50 MPH WHEN A CAR RAN THE STOP SIGN FACING EAST AND WEST. MY WIFE HIT THE CAR HEAD ON WITH HER NAVIGATOR WHILE \"T\" BONING THE OTHER VEHICLE. OUR NAVIGATORS AIR BAGS DID NOT DEPLOY ON EITHER SIDE, CAUSING SIGNIFICANT AMOUNT OF INJURIES TO BOTH HER AND HER PASSANGER. ALL THREE VICTOMS WERE TAKEN TO THE HOSP. VIA AMBULANCE. WHEN I ASKED THE FORD DEALERSHIP WHY THEY HAD NOT DEPLOYED THEY INFORMED ME THAT THE ACCIDENT WASN'T BAD ENOUGH. MY WIFE AND FRIEND ARE STILL RECEIVING MEDICAL TREATMENT AND THE OTHER PARTY AT FAULT, IS STILL IN THE HOSPITAL. HIS AIRBAGS DID DEPLOY","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10110058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2004","dateComplaintFiled":"02/07/2005","vin":"5LMFU28R21L","components":"ELECTRICAL SYSTEM","summary":"PURCHASED A LINCOLN NAVIGATOR IN SEPTEMBER 2004. ONCE THE WEATHER CHANGED AND IT GOT COLDER EVERY NIGHT FOR ABOUT A WEEK THE HORN WOULD START BEEPING CONSISTENTLY AND COULD NOT BE STOPPED UNLESS WE DISCONNECTED THE HORN. WE TOOK THE VEHICLE TO FORD AND THEY EXPLAINED THAT ALTHOUGH THERE HAD NOT BEEN A RECALL, THE DEALERSHIP WAS FAMILIAR WITH THE PROBLEM. HOWEVER, WE WOULD HAVE TO PAY FOR THE REPAIRS AS THEY DID NOT CONSIDER IT A SAFETY ISSUE AND IT WAS NOT COVERED UNDER THE WARRANTY WE HAD PURCHASED WITH THE SUV. I BELIEVE THAT THIS IS A SAFETY ISSUE BECAUSE THE ONLY WAY WE COULD GET IT TO STOP WAS TO DISCONNECT THE HORN. THE FORD DEALERSHIP TOLD US THAT WHEN THE WEATHER GOT COLD, THE LEATHER AROUND THE HORN WOULD CONTRACT CAUSING THE METAL PLATES TO CONNECT AND ACTIVATE THE HORN. I WOULD APPRECIATE IT IF YOU COULD INVESTIGATE THIS MATTER. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10103426,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2004","dateComplaintFiled":"01/03/2005","vin":"1LNHM82W81Y","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE BRAKES DID NOT FUNCTION AT 30 MILES PER HOUR WHICH CAUSED THE CONSUMER TO LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO DETERMINE A CAUSE. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10099631,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2004","dateComplaintFiled":"12/21/2004","vin":"","components":"AIR BAGS","summary":"THE CONSUMER WAS DRIVING OFF AN EXIT RAMP BETWEEN 35-40 MPH WHEN THE SIDE AIR BAG DEPLOYED. THE MANUFACTURER REFUSED TO REPLACE THE AIR BAG *AK *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10097027,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2004","dateComplaintFiled":"11/17/2004","vin":"1LNHM81W61Y","components":"AIR BAGS","summary":"WHILE DRIVING 45 MPH THE PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. *JB *SC","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10099379,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2004","dateComplaintFiled":"11/04/2004","vin":"1LNHM82W41Y","components":"AIR BAGS","summary":"WHILE DRIVING ABOUT 20 - 30 MPH VEHICLE HIT A BUMP IN THE ROAD, AND THE AIR BAGS DEPOLYED INADVERTANTLY.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10099083,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2004","dateComplaintFiled":"10/27/2004","vin":"1LNHM82W91Y","components":"TIRES","summary":"DODGE DAKOTA HAD SEVERAL PROBLEMS AT LOW MILES, NOTICE SCRUNCH SOUND IN FRONT SUSPENSION. *BF THE CONSUMER NOTICED A SLIGHT WOBBLE AS HE DROVE THE VEHICLE. PLY SEPARATION WAS THE CAUSE OF THE WOBBLE IN THE TIRE FAILURE.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"1992","productMake":"MICHELIN","productModel":"MICHELIN","size":null,"manufacturer":"MICHELIN TIRE CORP."}]},{"odiNumber":10092991,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/15/2004","dateComplaintFiled":"09/21/2004","vin":"2FABP74F2KX","components":"AIR BAGS","summary":"WHILE I WAS DRIVING OUR 2001 LINCOLN TOWN CAR SOUTH ON I95 NORTH OF BALTIMORE, THE LEFT FRONT TIRE PASSED OVER A PIECE OF DEBRIS WHICH TRIGGERED ONLY THE DRIVER'S SIDE AIR BAG. FORTUNATELY, I DIDN'T LOOSE CONTROL. HOWEVER, I APPEAR TO HAVE SUSTAINED SOME \"MODERATE ,PERMANENT\" HEARING LOSS IN MY LEFT EAR BETWEEN 250-1800 HERTZ. I HAVE BEEN UNDER A DOCTOR'S CARE SINCE THE EVENT AND HAVE TAKEN 5 HEARING TESTS WITHOUT ANY SIGNS OF HEALING OF THE INNER EAR. LOCAL LINCOLN DEALERS INDICATE THAT THEY ARE NOT AUTHORIZED TO DO THE REPAIRS UNDER THE WARRENTY GUIDELINES AND REFUSED TO FIX THE AIR BAG/SEAT EVEN THOUGH THE CAR IS STILL UNDER FACTORY WARRENTY. THEY DIRECTED ME TO MY INSURANCE (GEICO) .I ASKED THEM ABOUT HAVING THEM READ OUT THE \"BLACK BOX\" HIDDEN ANALOG AND PRE-EVEN DATA-THEY RESPONDED THAT THEY DO NOT HAVE THE SOFTWARE TO READ THIS DATA. INDEPENDENT COMPANIES QUOTE $300 TO READ OUT THE PRE-EVENT DATA IN THE WASHINGTON DC AREA. I HAVE YET TO HAVE THE REPAIRS DONE -WHICH ARE BEING COVERED BY GEICO . I AM VERY CONCERNED ABOUT A DEALER'S INABILITY TO ASSURE ME THAT THE SYSTEM IS NOT DEFECTIVE AFTER THE REPAIR. I AM AWARE OF THE ODI EFFORTS/ANALYSIS RELATED TO THE TENDENCY OF THIS TO HAPPEN WITH THIS MODEL (BEFORE FORD MODIFIED THE SENSOR LOCATION AND SOFTWARE IN LATER PRODUCTIONS) AND I WOULD LIKE TO DISCUSS ODI'S APPROACH IN EVALUATING THAT THIS CAR HAS NO KNOW SAFETY DEFECTS IN SPITE OF THE LARGE NUMBER OF NON-SIDE ACCIDENTS TRIGGERING THE SIDE AIR BAG.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10090398,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2004","dateComplaintFiled":"09/03/2004","vin":"1LNHM85W31Y","components":"TIRES","summary":"WHILE DRIVING 70 MPH VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER LOST CONTROL OF THE VEHICLE, AND A TIRE BLEW OUT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TIRE NEEDED TO BE REPLACED DUE TO TREAD SEPARATION. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"DELTA","productModel":"DELTA","size":null,"manufacturer":"KELLY SPRINGFIELD TIRE CO"}]},{"odiNumber":10088445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2004","dateComplaintFiled":"08/23/2004","vin":"1LNHM85W31Y","components":"TIRES","summary":"NEW DELTA SIERRA DIAL TIRES PURCHASED 06-04-04 FOR PROFESSIONAL DELIVERY VEHICLE. AT 4,644 MILES RIGHT REAR TIRE TREAD TOTALLY SEPARATED WHILE IN ROUTE WITH CLIENT ON FREEWAY CAUSING LOSS OF CONTROL OF VEHICLE, BLOWOUT, AND EXTENSIVE DAMAGE (APPROX $4,000.00) TO LIVERY VEHICLE. YOKOHAMA TIRE CORP ASKED FOR TIRE AND DENIED LIABILITY ALTHOUGH OFFERED \"GOOD WILL\" OFFER OF $2,000 WITHIN DAYS. PRODUCT LIABILITY MANAGER ANNE STOTT INDICATED A ROAD HAZARD CAUSED SEPARATION, NOT DEFECT, AND SAID A ROCK THE SIZE OF HER HAND COULD HAVE CAUSED THIS. HUSBAND KEVIN BURNS IS ONLY DRIVER OF VEHICLE AND NEVER RECALLED ANY SUCH HAZARD OR INCIDENT. HIS DRIVING RECORD IS IMPECCABLE (OVER 35 YEARS, PROFESSIONAL DRIVER TOTAL OF 12 YEARS) AND KEVIN TAKES EXCEPTIONAL CARE OF HIS VEHICLES. IF ONLY A ROCK LIKE MS. STOTT SAID DID THIS WE FEEL THERE IS A SERIOUS LACK OF QUALITY CONTROL IN MANUFACTURER'S STANDARDS. THERE ARE OTHER SUCH COMPLAINTS IN FILE. IF IT WERE NOT FOR KEVIN'S EXCELLENT DRIVING SKILLS (PER CLIENT INSIDE VEHICLE DURING INCIDENT) THERE MOST CERTAINLY WOULD HAVE BEEN A SERIOUS ACCIDENT WITH INJURIES. COLLISION CENTER MANAGER EXPRESSED CONCERN TO REPLACE REMAINING 3 DELTA SIERRADIAL TIRES ON CAR DUE TO SAFETY ISSUES ESPECIALLY AS WE CARRY PEOPLE FOR HIRE IN OUR BUSINESS.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"DELTA","productModel":"DELTA","size":null,"manufacturer":"KELLY SPRINGFIELD TIRE CO"}]},{"odiNumber":10073568,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2004","dateComplaintFiled":"06/14/2004","vin":"1LNHM82W81Y","components":"AIR BAGS","summary":"THE SIDE AIR BAGS DEPLOYED INADVERTENTLY AND WITH NO IMPACT. *AK *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10071956,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2004","dateComplaintFiled":"04/30/2004","vin":"1LNHM82W81Y","components":"VEHICLE SPEED CONTROL,SEATS","summary":"CONSUMER STATED THAT WHILE DRIVING HIS VEHICLE, VIBRATION WAS FELT IN THE ACCELERATOR PEDAL AND IN THE SEAT. THERE IS ALSO A MOANING NOISE THAT WENT ALONG WITH THE VIBRATION. CONSUMER DID EVERYTHING TO REMEDY THE PROBLEM, BUT PROBLEM ON VEHICLE STILL EXISTS. THE DEALER TOLD THE CONSUMER THAT THEY HAVE ALREADY DONE EVERYTHING IN THEIR POWER, AND IT'S NOW UP TO THE FORD SERVICE ENGINEER TO TAKE ON THE ISSUE. THE ENGINEER TOLD THE CONSUMER THAT EVERYTHING IS IN ACCEPTABLE LIMITS AND THAT THEY WOULD NOT DO ANYTHING ELSE FOR THE VEHICLE. *LA","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10066992,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2001","dateComplaintFiled":"04/12/2004","vin":"","components":"AIR BAGS","summary":"WHILE DRIVING AT 15 MPH PASSENGER SIDE AIR BAG DEPLOYED. DEALER CLAIMED THAT THE CONSUMER WAS AT FAULT, BUT REPAIRED THE PROBLEM ANYWAY. SEVERAL MONTHS LATER THE EXACT SAME PROBLEM OCCURRED A WHILE DRIVING ACROSS A GRAVEL ROAD. DEALER REFUSED TO REPAIR THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10057249,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2003","dateComplaintFiled":"03/17/2004","vin":"","components":"AIR BAGS,SEATS","summary":"WHILE DRIVING 70 MPH DRIVER'S SIDE AIR BAGS DEPLOYED UNEXPECTEDLY. THE DOOR PANEL,WHERE AIRBAG DEPLOYED, RIPPED THE SEAT. CONSUMER DROVE VEHICLE TO DEALER FOR ANALYSIS, AND DEALER DID NOT REPLACE THE SEAT. *AK *MR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10052038,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/15/2003","dateComplaintFiled":"01/23/2004","vin":"1LNHM81W21Y","components":"AIR BAGS","summary":"WHILE TRAVELING 70 MPH, THE PASSENGER'S SIDE AIR BAG DEPLOYED WITHOUT ANY IMPACT. *AK THERE WAS A VERY LOUD EXPLOSION AND THE INSIDE OF THE VEHICLE FILLED WITH SMOKE. THE AIR BAG DID NOT DEFLATE. *SC THE CONSUMERS WIFE SUFFERED HEAVY BRUISING AND DISCOLORATION TO HER ARM. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10069406,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"01/15/2004","vin":"1LNLM82W25Y","components":"UNKNOWN OR OTHER","summary":"I'M IN THE LIMO BUSINESS AND MY PROBLEM IS WITH THE DEALERS DURING WARRANTY. THEY SAY THE CHECK ENGINE LIGHT BEING ON IS A MYSTERY AND NO PROBLEM DURING WARRANTY. THEN AFTER WARRANTY THEY TELL YOU YOU NEED $3,000-$6,000 IN REPAIRS AND PARTS TO GET IT TO GO OUT. SO LIKE AN IDIOTE I GO FOR IT AND THE LIGHT IS STILL ON","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10070239,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2002","dateComplaintFiled":"01/15/2004","vin":"1L1FM81WX1Y","components":"ENGINE AND ENGINE COOLING","summary":"THIS LINCOLN TOWN CAR HAS BEEN STRETCHED 120 INCHES. MAY 2002 STOCKTON LINCOLN DIAGNOSED SYSTEM AND PUT DYE IN AND COULD NOT FIND LEAK. TO TOP IT OFF THEY WANTED 392.00 PAYMENT FOR THIS.AGAIN IN OCTOBER 2002 I WENT BACK IN WITH THE SAME PROBLEM. AT THAT TIME THEY FOUND 19700A4 COMPRESSOR ASSEMBLY-AIR CONDITIONER REMOVE AND INSTALLED OR REPLACED (19V703/19703) MILEAGE AT THAT TIME WAS 8952. NOW APRIL 2003, MILEAGE 13,200 THE A/C IS OUT AGAIN. THE SAME AS BEFORE. THE DRIVERS COMPARTMENT GETS SO HOT I HAVE TO ROLL THE WINDOW DOWN. FROM OCTOBER TO NOW I DID NOT NEED TO USE THE A/C DUE TO IT BEING WINTER. WHEN I TURN THE A/C ON IT BECOMES A SANA IN THE DRIVERS COMPARTMENT. I OWN ANOTHER LINCOLN TOWN CAR (NOT STRETCHED) AND KNOW QUITE WELL HOW TO OPERATE THE A/C - HEATER. I HAVE HAD NOTHING BUT PROBLEMS WITH THE A/C AND HEATER SINCE I PURCHASED THIS LINCOLN TOWN CAR. HELP.....","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10052103,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2003","dateComplaintFiled":"12/30/2003","vin":"FILL IN","components":"AIR BAGS","summary":"WHILE DRIVING 15-18 MPH THE PASSENGER SIDE DOOR AIR BAG DEPLOYED WITHOUT IMPACT OR CAUSE. BOTH THE MANUFACTURER AND DEALER WERE CONTACTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10050539,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2003","dateComplaintFiled":"12/15/2003","vin":"","components":"AIR BAGS","summary":"WHILE DRIVING 50 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10048765,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/28/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE EXPERIENCED PREMATURE ENGINE FAILURE. UPON STARTING VEHICLE CONSUMER HEARD A GRINDING NOISE. CONSUMER CHECKED THE OIL LEVEL, AND DISCOVERED THAT OIL LEVEL WAS VERY LOW. DEALERSHIP INDICATED THIS WAS CAUSED BY A DEFECT IN THE OIL CHECK VALVE FILLER. TSB 630515 WAS ISSUED ON THIS PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10047972,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"11/14/2003","vin":"","components":"AIR BAGS","summary":"DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED WHILE DRIVING AT 65 MPH. UPON DEPLOYMENT, THE AIR BAG BUSTED DRIVER'S EYE GLASSES. AS A RESULT, DRIVER LOST CONTROL OF VEHICLE, AND ENDED UP ON THE SHOULDER ON THE OPPOSITE SIDE OF THE HIGHWAY. DRIVER SUSTAINED MINOR CUTS.","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10042142,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"10/01/2003","vin":"","components":"AIR BAGS","summary":"WHILE RIDING OVER A DEAD DOG THE PASSENGER SIDE AIR BAG EXPLODED.*MR AFTER CONTACTING THE DEALER THEY STATED THAT A SENSOR UNDERNEATH THE CAR OBVIOUSLY TRIGGERED THE EXPLOSION. THE CONSUMER HAD TO PAY A $500 DEDUCTIBLE FOR SEAT REPAIRS CAUSED IN THE INCIDENT, AND WAS REQUESTING TO BE REIMBURSED FOR THE DEDUCTIBLE PAID BECAUSE OF THE DEFECTIVE AIR BAG SYSTEM. *CB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10033805,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2003","dateComplaintFiled":"08/13/2003","vin":"","components":"AIR BAGS,EQUIPMENT","summary":"AIR BAG LIGHT ILLUMINATED. VEHICLE WAS TAKEN TO THE DEALER TO REPAIR THE AIR CONDITIONER. WHEN RECEIVING THE VEHICLE BACK FROM THE DEALER AIR BAG LIGHT WAS OFF. WITHIN FIVE MINUTES AIR BAG LIGHT WAS BACK ON. CONSUMER DID NOT KNOW IF THE DEALER DID ANY REPAIRS TO THE AIR BAG. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10022886,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2003","dateComplaintFiled":"07/03/2003","vin":"1LNHM83W61Y","components":"INTERIOR LIGHTING","summary":"CONSUMER COMPLAINED ABOUT THE LIGHT IN THE TRUNK. THE LIGHT BECAME SO HOT THAT IT MELT THE PLASTIC COVER AND CAUSED A FIRE IN THE VEHICLE. *AK *CB *NLM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10019490,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2003","dateComplaintFiled":"06/26/2003","vin":"1LNHM81W21Y","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING, THE VEHICLE BECAME ENGULFED IN FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT STATED IT WAS A POSSIBILITY THAT FIRE WAS CAUSED BY A SHORT IN ELECTRICAL SYSTEM. THERE WAS A FIRE REPORT FILED AT THE SCENE OF THE INCIDENT. *JB *CB *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017159,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/01/2003","vin":"1LNHM82W71Y","components":"VEHICLE SPEED CONTROL","summary":"THE VEHICLE WAS PLACED IN REVERSE AND SUDDENLY ACCELERATED AT TOP SPEED, THE BRAKE PEDAL WAS APPLIED, BUT DID NOT CONTROL IT AND DAMAGED AN EMPTY VEHICLE. MR SCC","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10017347,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2003","dateComplaintFiled":"04/22/2003","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE ENGINE LIGHT ILLUMINATED. THE DEALER REPLACED THE ENGINE, HOWEVER THE PROBLEM RECURRED. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10015968,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2002","dateComplaintFiled":"04/21/2003","vin":"","components":"VEHICLE SPEED CONTROL","summary":"THE VEHICLE SUDDENLY ACCELERATED WHEN THE CONSUMER ATTEMPTED TO BACK OUT OF THE DRIVEWAY AND STRUCK A PARKED VEHICLE. THIS INCIDENT HAPPENED A DAY AFTER THE VEHICLE RECEIVED A 5 THOUSAND MILE CHECK UP. THE DEALER COULD NOT DUPLICATE. REFER TO ODI #8020090 MR SCC *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10015016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/08/2003","vin":"1LNHM82WX1Y","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE TOO CLOSE TOGETHER AND THE BRAKE PEDAL, WHEN PRESSED, IS LOWER THAN THE ACCELERATOR PEDAL. THE DESIGN OF THESE COMPONENTS HAS CAUSED SUDDEN ACCELERATION. *AK *NLM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10015232,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2003","dateComplaintFiled":"04/04/2003","vin":"1LNHM87A91X","components":"ENGINE AND ENGINE COOLING","summary":"THE ENGINE STALLED WITHOUT WARNING. *JB THE VEHICLE STALLED AT LOW SPEEDS WITHOUT WARNING. THE DEALER FOUND NO PROBLEM. A FLIGHT RECORDER WAS INSTALLED. THE ENGINE WOULD STALL AT A LIGHT, RESTART, THEN STALL AGAIN AT A LOW SPEED. THE CONSUMER REQUESTED TO BE RELEASED FROM THE LEASE AT NO CHARGE. (THERE IS A TSB FOR THE IDLE) SCC","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":10012288,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2002","dateComplaintFiled":"03/27/2003","vin":"1LNHM8SW11Y","components":"ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTURE","summary":"THE TRANSMISSION SLIPPED. *MR THERE WAS A LOUD NOISE COMING FROM UNDER THE HOOD, THE TRANSMISSION LEAKED FLUID, AND WOULD NOT ENGAGE WHEN WARM. THE TECHNICIAN RESEALED THE TAILSHAFT PLUG. THE LUG NUTS WERE LOOSE SINCE THE VEHICLE WAS PURCHASES. THE VEHICLE WOULD CUT OFF WHILE DRIVING. THERE WERE RATTLE NOISES COMING FROM THE CHASSIS WHEN GOING OVER BUMPS. THE LIGHT HAD COME ON, AND THE TEMPERATURE WOULD DROP BY ITSELF. SCC *NLM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10012420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2003","dateComplaintFiled":"03/25/2003","vin":"1LNHM82W21Y","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE VEHICLE HAD POOR BRAKING CAPACITY, THE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR, IN ORDER TO STOP THE VEHICLE. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10010010,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2002","dateComplaintFiled":"03/18/2003","vin":"","components":"UNKNOWN OR OTHER","summary":"THE VEHICLE CONTAINED A SEVERE MALFUNCTION FLAW IN THE VEHICLE. *AK *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10011995,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/18/2003","vin":"","components":"AIR BAGS","summary":"THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT IMPACT. *NLM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10011675,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/13/2003","vin":"","components":"AIR BAGS","summary":"THE DRIVER'S AIR BAG DEPLOYED WITHOUT ANY IMPACT.*JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10011225,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/10/2003","vin":"","components":"VEHICLE SPEED CONTROL","summary":"THE VEHICLE EXPERIENCED SUDDEN ACCELERATION, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10011228,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/10/2003","vin":"","components":"AIR BAGS","summary":"CONSUMER LOSS CONTROL OF THE VEHICLE, AND WAS IN A COLLISION, AND THE AIR BAGS DID NOT DEPLOY, CONSUMER WAS INJURED.*JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10006229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2003","dateComplaintFiled":"02/03/2003","vin":"1LNHM82W51Y","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE SUFFERED SUDDEN ACCELERATION WHEN SHIFTED FROM PARK INTO REVERSE. DEALER HAS INSPECTED THE VEHICLE THREE TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *TT","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10006092,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2002","dateComplaintFiled":"01/31/2003","vin":"FULL FILL","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN TRYING TO APPLY BRAKES THE BRAKE PEDAL WILL GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. TS","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10002228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2002","dateComplaintFiled":"01/07/2003","vin":"FULL FILL","components":"POWER TRAIN","summary":"CONSUMER STATES WHILE AT A RED LIGHT THE VEHICLE ACCELERATED EVEN WHEN CONSUMER APPLIED ON THE BRAKES. TS","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":10001049,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/25/2002","dateComplaintFiled":"12/17/2002","vin":"1LNHM81W71Y","components":"AIR BAGS","summary":"WHILE DRIVING 20MPH PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING, CAUSING INJURIES TO PASSENGER IN SEAT. TS...*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8021117,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2002","dateComplaintFiled":"10/18/2002","vin":"PLEASE PROV","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER STATES THAT THE BRAKE IS TO CLOSE TO THE ACCELERATION PEDAL AND ADJUSTABLE BRAKE PEDAL IS TO HIGH. MR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8020598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2001","dateComplaintFiled":"10/10/2002","vin":"PLEASE FIL","components":"UNKNOWN OR OTHER","summary":"CONSUMER STATES THAT THEY HIT THE GAS PEDAL INSTEAD OF BRAKE PEDAL AS A RESULT OF THEM BEING TOO CLOSE TOGETHER. MR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8020283,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2002","dateComplaintFiled":"10/07/2002","vin":"PLEASE FILL","components":"POWER TRAIN","summary":"WHEN VEHICLE WAS PUT INTO REVERSE, VEHICLE ACCELERATED FORWARD INTO A WALL. CONTACTED DEALER. *MR","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8020090,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2002","dateComplaintFiled":"10/02/2002","vin":"1LNHM82W71Y","components":"SUSPENSION,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL","summary":"CONSUMER STATES WAS BACKING OUT OF DRIVEWAY. PUT VEHICLE IN REVERSE AND CAR SUDDENLY ACCELERATED REARWARD ACROSS THE STREET AND COLLIDED W/ANOTHER VEHICLE. NLM. CONSUMER STATES THE THE EXHAUST PIPE AND MUFFLER WERE REPLACED , THE FRONT AND REAR SUSPENSION WAS ALIGNED.*JG","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":766901,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2002","dateComplaintFiled":"09/09/2002","vin":"1LNHM87A41Y","components":"STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING","summary":"WHILE TRAVELING DOWN US HIGHWAY 30 AT 55 MILES PER HOUR I ATTEMPTED TO CHANGE LANES , WHEN I APPLIED THE GAS PEDAL THERE WAS NO POWER. THE BRAKES, AND STEERING FAILED AND I WAS FORTUNATE TO BE ABLE TO STEER ON THE ROAD BURM UNTIL THE VEHICLE CAME TO STOP. WITHIN A FEW MINUTES IT STARTED AGAIN. DEALER HAS INSTALLED A COMPUTER TO RECORD ANY IRREGULARITIES IN THE OPERATION OF THE VEHICLE. HOWEVER, I WILL NOT DRIVE THE UNSAFE CAR KNOWING THAT AT ANYTIME I WILL BE INVOLVED IN AN ACCIDENT.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":765856,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2002","dateComplaintFiled":"08/19/2002","vin":"1L1FM81W51Y","components":"WHEELS","summary":"WHEEL LUGS: STUDS BROKE OFF AT THE HUB, VEHICLE WAS BEEN DRIVEN ON A EXTENDED CHARTER AS THIS VEHICLE IS A LIMOUSINE. THE VEHICLE HAD BEEN DRIVEN OVER THE WEEKEND ON NUMEROUS TRIPS AS THE CLIENT HAD THE VEHICLE ON CHARTER FOR 2 DAYS. THE DRIVER NOTICE THAT THE STEERING WHEEL STARTED TO SHIMMY EVEN AT LOW SPEEDS. WE HAVE HAD THE SAME SCENARIO HAPPEN ON ANOTHER VEHICLE BEFORE. THE NUTS ON THE STUDS ARE TREADED AS THOUGH THE WHEEL WOULD STILL BE TIGHT ON THE HUB. NO SIGN OF THE VEHICLE BEING TAMPERED WITH.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":566824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2002","dateComplaintFiled":"07/24/2002","vin":"1LNHM82W01Y","components":"VEHICLE SPEED CONTROL","summary":"CONSUMER STATES THAT THE VEHICLE HAS EXPERIENCED SUDDEN ACCELERATION ON SIX OCCASIONS, THE ONLY WAY TO GET THE VEHICLE TO STOP IS BY HEAVY BRAKE PRESSURE AND TURNING OFF THE IGNITION, ON ONE OCCASION THE REAR WHEELS LOCKED UP. *SLC","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8013447,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2001","dateComplaintFiled":"07/08/2002","vin":"1LNHM81W71Y","components":"VISIBILITY","summary":"REFLECTION OF DEFROSTER RAIL ON FRONT WINDSHIELD IS MAKING IT DIFFICULT FOR CONSUMER TO SEE WHILE DRIVING, AND COULD CAUSE AND ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED. REFLECTION WILL OCCUR ON ERRATIC BASIS BECAUSE OF THE SUN AND THE SHADE (NO PROBLEM AT NIGHT) *AK *SCC","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012710,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2002","dateComplaintFiled":"06/26/2002","vin":"1LNHM82W51Y","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE WAS AT A COMPLETE STOP, THERE WAS SUDDEN ACCELERATION. VEHICLE LURCHED FORWARD. HAD TO SLAM ON BRAKES, AND PUT VEHICLE IN NEUTRAL TO STOP.*AK *YH","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8012312,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2002","dateComplaintFiled":"06/21/2002","vin":"1LNAM83W61Y","components":"AIR BAGS,SEATS","summary":"AIR BAG LIGHT STAYED ILLUMINATED AFTER REPAIRED FOR THIRD TIME. DEALER WAS NOTIFIED, AND REPAIRED A LOOSE WIRE TO AIR BAG SENSOR.*AK CONSUMER BROUGHT VEHICLE IN FOR REPAIR REGARDING ILLUMINATION PROBLEM. THE NEXT DAY THE LIGHT ILLUMINATED AGAIN. VEHICLE WAS TAKEN IN AGAIN FOR REPAIRS ONLY FOR THE LIGHT TO ILLUMINATE DAYS LATER. CONSUEMR IS AFRAID TO DRIVE VEHICLE AND IS REQUESTING REIMBURSEMENT OF MONIES PAID FOR THE VEHICLE. ALSO THE BACK OF THE DRIVERS SEAT WILL NOT STAY SINCE HAVING IT REPAIRED. *JG","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8011304,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2001","dateComplaintFiled":"06/07/2002","vin":"1LNHM82W61Y","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"AFTER STARTING VEHICLE CONSUMER SHIFTED TO REVERSE, SUDDENLY VEHICLE ACCELERATED ON ITS OWN. VEHICLE CAME TO A STOP WHEN IT HIT A FIRE HYDRANT. DAMAGE WAS $ 3000.00. ON 28, MAY 2002 ,ALSO AT FIRST START, CONSUMER SHIFTED TO REVERSE AND VEHICLE ACCELERATED ON IT'S OWN. CONSUMER BRAKED, BUT WAS UNABLE TO STOP VEHICLE. VEHICLE CAME TO STOP WHEN IT HIT A FENCE. DAMAGE WAS $ 6700.00. NO INJURIES.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8010937,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"06/03/2002","vin":"1LNHM81W81Y","components":"VEHICLE SPEED CONTROL","summary":"ON 3 OCCASIONS VEHICLE HAS ACCELERATED WITH FORCE WHEN BRAKE PEDAL WAS APPLIED. DEALER WAS CONTACTED. *AK *SLC","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8010304,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/22/2002","vin":"1LNHM81W81Y","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"ACCELERATOR PEDAL AND BRAKE PEDAL ARE TOO CLOSE TOGETHER.WHEN APPLYING BRAKES PEDAL GOES DOWN LOWER THAN ACCELERATOR PEDAL. WILL ACCIDENTLY TOUCH ACCELERATOR PEDAL WHEN APPLYING BRAKES. HAS CAUSED CONSUMER TO SURGE FORWARD AND REAR END ANOTHER VEHICLE.*AKFAILURES HAVE BEEN AT STOPPED POSITIONS. THE BRAKE PEDAL GOES BELOW THE ACCELERATOR PEDAL AND CONSUMERS FOOT WINDS UP DEPRESSING IT ALSO. CONSUMER HAS A 2000 MODEL AND EXPERIENCES NO PROBLEMS. *JG","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8009654,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2002","dateComplaintFiled":"05/13/2002","vin":"1LNHM82W81Y","components":"AIR BAGS","summary":"WHILE DRIVING 75MPH, VEHICLE RAN OVER A PEICE OF TIRE DEBRIS IN THE ROAD. RUBBER HIT SOMETHING UNDER VEHICLE WHICH CAUSED DRIVER'S SIDE AIRBAG TO DEPLOY AND CAUSE DAMAGE TO PANEL OF VEHICLE. MANUFACTURER SAYS IT'S DRIVER FAULT.*AK *TT","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8009429,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2001","dateComplaintFiled":"05/08/2002","vin":"NOT AVAILAB","components":"VEHICLE SPEED CONTROL","summary":"BRAKE PEDAL AND THE GAS PEDAL ARE TOO CLOSE. SOMETIMES WHEN APPLYING BRAKES CONSUMER'S FOOT HITS GAS PEDAL, AND VEHICLE IS HARD TO STOP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":565227,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2002","dateComplaintFiled":"04/17/2002","vin":"","components":"VEHICLE SPEED CONTROL","summary":"WHILE PARKING VEHICLE AT SLOW SPEEDS WITH BRAKES APPLIED, VEHICLE SUDDENLY LUNGED FORWARD, HITTING TWO PARKED VEHICLES AND SLAMMING INTO A TREE. CONSUMER TRIED UNCONTROLLABLY TO STOP VEHICLE. VEHICLE SERVERLY DAMAGED. *TT","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8005989,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2001","dateComplaintFiled":"03/20/2002","vin":"1LNHM83W71Y","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS AIM TO RIGHT AND NOT FAR ENOUGH AHEAD, VEHICLE HAS BEEN TAKEN TO DEALER 6 TIMES AND HEADLIGHTS WERE ADJUSTED, BUT DID NOT REMEDY THE PROBLEM.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8005891,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"03/19/2002","vin":"1LNHM82W11Y","components":"AIR BAGS","summary":"WHILE DRIVING PASSENGER'S SIDE AIRBAG DEPLOYED WITHOUT WARNING. VEHICLE HAD NO CRASH. TOOK VEHICLE TO DEALER, AND HAD IT REPAIRED.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8004742,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"02/28/2002","vin":"1LNHM81W71Y","components":"ELECTRICAL SYSTEM","summary":"WITHOUT WARNING KEY IN IGNITION WOULD LOCK WHEN TURNING KEY. MECHANIC HAS REPAIRED PROBLEM SEVERAL TIMES; HOWEVER, MALFUNCTION STILL OCCURS.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":8004069,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2001","dateComplaintFiled":"02/14/2002","vin":"1LNHM81W71Y","components":"ELECTRICAL SYSTEM","summary":"CONSUMER STATED WHEN STARTING VEHICLE, THE IGNITION WILL LOCK UP, TURNING THE STEERING WHEEL DOES NOT UNLOCK IT, VEHICLE HAS BEEN TAKEN TO DEALER 6 TIMES, IGNITION WAS REPLACED ONCE, BUT DID NOT REMEDY THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":755099,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2001","dateComplaintFiled":"11/29/2001","vin":"","components":"SUSPENSION","summary":"HAVE THEY BEEN REPORTS OF BALL BEARING FAILURES IN OTHER 2001 LINCOLN LS MODELS? MINE WERE REPLACED LAST WEEK AND ALREADY IT SOUNDS LIKE THE NEW ONES ARE GOING BAD. PLEASE ADVISE. THANK YOU. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"LINCOLN","manufacturer":"Ford Motor Company"}]},{"odiNumber":754933,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/29/2001","dateComplaintFiled":"11/26/2001","vin":"1LNHM82W21Y","components":"SEATS","summary":"DRIVER IS 363LBS, BUT HAS DRIVEN TOWN CARS AT THIS WEIGHT FOR 4 YEARS. NO PREVIOUS PROBLEMS WITH DRIVERS SEATS IN EARLIER 2000,1999,1998, OR 1997 MODELS. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":754583,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/02/2001","dateComplaintFiled":"11/15/2001","vin":"1LNHM81W41Y","components":"SERVICE BRAKES, HYDRAULIC","summary":"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":898958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2001","dateComplaintFiled":"11/08/2001","vin":"1LNHM82W11Y","components":"ENGINE AND ENGINE COOLING","summary":"VEHICLE STALLED WHILE DRIVING 35 MPH, MILEAGE WAS 154. DEALER COULD NOT FIND CAUSE. *AK *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":897776,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2001","dateComplaintFiled":"10/15/2001","vin":"","components":"VEHICLE SPEED CONTROL","summary":"CONSUMER WAS PULLING INTO PARKING LOT AT HIS HOME AND VEHICLE SUDDENLY ACCELERATED, CAUSING VEHICLE TO RUN INTO CONSUMER'S HOUSE. NO INJURY WAS SUSTAINED.*AK *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563634,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/09/2001","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"CONSUMER STATES FROM START UP OF VEHICLE, AND WHEN DRIVING FORM 0-20 MPH THERE IS A THUMPING NOISE, CONSUMER WAS INFORMED BY DEALER THAT WITH THIS MODEL VEHICLE THE THUMP APPEARS WHEN THE ABS SENSOR IS KICKING IN, CONSUMER TOOK VEHICLE BACK INTO DEALERSHIP FOR THE THUMPS AND WAS INFORMED THAT THE ACCUMULATOR IN THE A/C NEEDED TO BE REPLACED, BUT WOULD NOT CORRECT THE PROBLEM 100%, THE THUMPS ARE STILL THERE.*JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563634,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/09/2001","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHEN CONSUMER WENT TO APPLY THE BRAKES, THE VEHICLE STALLED.*JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":563634,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"10/09/2001","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"WHEN CONSUMER WENT TO APPLY THE BRAKES, THE VEHICLE STALLED.*JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":896649,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2001","dateComplaintFiled":"09/21/2001","vin":"1LNHM83W41Y","components":"AIR BAGS","summary":"FRONT DRIVER'S SIDE AIRBAG SUDDENLY DEPLOYED WITHOUT PRIOR WARNING WHILE DRIVING DOWN THE STREET. DEALER HAS BEEN CONTATCED. *AK THE SIDE AIR BAG PUSHED THE DRIVERS LEFT UPPER ARM FORWARD CAUSING THE CAR TO MOVE TO THE RIGHT AND OVER A CURB AND ONTO A SIDEWALK, THE DRIVERS LEFT UPPER ARM WAS BRUISED FOR 10 DAYS. *NLM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":752320,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2001","dateComplaintFiled":"09/18/2001","vin":"1LNHM82WX1Y","components":"SERVICE BRAKES, HYDRAULIC","summary":"I COULD NOT STOP THE CAR BY BRAKING, A CONCRETE BENCH HELD ME UP FROM CROSSING THE CURB AND GOING ON TO THE SIDEWALK. I AM NOT SURE IF IT WAS THE ACCELERATOR OR THE BRAKES . *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":895888,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2001","dateComplaintFiled":"09/06/2001","vin":"1LNHM82W31Y","components":"VEHICLE SPEED CONTROL","summary":"ENGINE WILL SURGE INTERMITTENTLY CAUSING VEHICLE TO ACCELERATE. VEHICLE IS DIFFICULT TO STOP, INCREASING THE RISK OF A CRASH. DEALERSHIP HAS EXAMINED VEHICLE, AND COULD NOT DETERMINE CAUSE OF PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":894811,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2001","dateComplaintFiled":"08/21/2001","vin":"1LNHM82W31Y","components":"VEHICLE SPEED CONTROL","summary":"ENGINE SUDDENLY ACCELERATED. DEALER HAS BEEN CONTACTED, BUT WAS UNABLE TO LOCATE SOURCE OF PROBLEM.*AK *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":892999,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/23/2001","dateComplaintFiled":"07/17/2001","vin":"1LNHM82W51Y","components":"SUSPENSION,AIR BAGS,STRUCTURE","summary":"WHILE DRIVING PASSENGER'S SIDE AIRBAG DEPLOYED AND INJURED PASSENGER. CONSUMER STATED THAT IF IT HAD BEEN ON DRIVER'S SIDE, AND CONSUMER WAS ON HIGHWAY, CONSUMER WOULD HAVE BEEN KNOCKED FROM STEERING WHEEL.THAT MAY HAVE BEEN A LIFE THREATENING SITUATION. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER STATED THAT CONSUMER RAN OVER SOMETHING ON THE ROAD THAT TRIGGERED SENSORS FOR SIDE AIRBAG. VEHICLE HIT NOTHING. THIS WAS SECOND TOWN CAR THAT THAT CONSUMER HAS EXPERIENCED A LIFE THREATENING SITUATION. *AK VEHICLE PULLS TO THE LEFT. TRUNK WOULD NOT CLOSE PROPERLY DUE TO IT BEING OUT OF ADJUSTMENT. *SLC","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":747998,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2001","dateComplaintFiled":"07/06/2001","vin":"1LNHM81W41Y","components":"STEERING,AIR BAGS","summary":"PASSENGER SIDE AIR BAG DEPLOYED AT 70 MPH WITH NO IMPACT TO VEHICLE. LOST CONTROL OF VEHICLE TEMPORARILY AND CROSSED TRAFFIC TO OTHER SIDE OF ROAD. REGAINED CONTROL AFTER CROSSING BACK TO ORIGINAL LANE SHOULDER AND BRAKING HARD. VERY FRIGHTENING EXPERIENCE CONSIDERING THE NOISE, SURPRISE AND DUST FROM THE AIR BAG DEPLOYING. ONLY GOOD THING WAS THAT NO TRAFFIC WAS COMING IN OTHER LANE. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":891933,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2001","dateComplaintFiled":"07/03/2001","vin":"1LNHM82W11Y","components":"AIR BAGS","summary":"AIR BAGS WILL NOT DEPLOY. AIR BAG LIGHTS HAD BEEN ON FOR A COUPLE DAYS. WHEN CONSUMER DRIVES VEHICLE AIRBAG LIGHT COMES ON. CONTACT DEALER, AND DEALER HAS VEHICLE IN SHOP TO DETERMINE CAUSE.*AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":561470,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"06/05/2001","vin":"1LMHN83W51Y","components":"AIR BAGS","summary":"THE AIR BAG LIGHT COME ON AND STAYS ON, THE DEALER ORDERED THE FAULTY PART AND REPAIRED IT. NLM","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":889472,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2001","dateComplaintFiled":"05/31/2001","vin":"1LNHM82W01Y","components":"VISIBILITY","summary":"SEVERE REFLECTION FROM DASHBOARD ON WINDSHIELD. PROBLEM HAS ALMOST CAUSED A VEHICLE CRASH DUE TO POOR VISIBILITY AND BLIND SPOT. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT NOTHING COULD BE DONE ABOUT THIS SITUATION.*AKCONSUMER STATES AUTOMOBILE IS DANGEROUS WHILE OPERATING DURING DAY LIGHT DUE TO GLARE.*JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":889077,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2001","dateComplaintFiled":"05/24/2001","vin":"1LNHM81W21Y","components":"VEHICLE SPEED CONTROL","summary":"ENGINE IDLED AT A HIGH RPM WHICH HAS CAUSED VEHICLE TO LUNGE WHEN IT WAS TAKEN OUT OF PARK AND PUT INTO DRIVE/REVERSE. CONSUMER FELT THAT THIS COULD BE A SAFETY ISSUE. *AK CONSUMER WAS TOLD BY DEALER THAT THEY COULD NOT DUPLICATE THE PROBLEM.*JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":745396,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2001","dateComplaintFiled":"05/16/2001","vin":"1LNHM82W01Y","components":"VEHICLE SPEED CONTROL","summary":"THROTTLE JAMMED FULL OPEN ON START. CAR JUMPED WALK AND ALMOST HIT 3 PEDESTRIANS. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":877161,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2000","dateComplaintFiled":"12/28/2000","vin":"1LNHM81W91Y","components":"VEHICLE SPEED CONTROL","summary":"VEHICLE JUMPS FORWARD AND WON'T STOP. ENGINE REVS UP REALLY HIGH RIGHT BEFORE THIS HAPPENS. *AK CONSUMER STATES THAT FIRST, THE BRAKES FAIL, THEN VEHICLE STOPS AND ENGINE REVS UP, THIRD THE WHEELS SPIN WITH NO MOVEMENT. *SLC","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":876741,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2000","dateComplaintFiled":"12/19/2000","vin":"1LNHM81W61Y","components":"VEHICLE SPEED CONTROL","summary":"HAD COME TO A COMPLETE STOP. WAS WAITING TO MAKE A LEFT TURN, WITH FOOT ON BRAKES, AND VEHICLE STARTED TO RACE/RPMS WENT UP. VEHICLE SUDDENLY ACCELERATED. TOOK TO DEALERSHIP THE SAME DAY TO HAVE IT CHECKED. WAS INFORMED VEHICLE WOULD NEED TO BE LEFT FOR A FEW DAYS TO BE TEST DRIVEN. OWNER WAS PROVIDED A RENTAL. ONCE VEHICLE WAS TEST DRIVEN, MECHANIC COULD NOT LOCATE ANY PROBLEMS WITH ACCELERATION. *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":557747,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2000","dateComplaintFiled":"11/20/2000","vin":"1LNHM82W71Y","components":"AIR BAGS","summary":"CONSUMER RECEIVED RECALL NOTICE 00V-270 ON THE AIR BAGS, THE CONSUMER HAS NOT YET HAD RECALL REPAIRS COMPLETED DUE TO LACK OF PARTS. *SLC","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]},{"odiNumber":874147,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2000","dateComplaintFiled":"10/30/2000","vin":"1LNHM81W91Y","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHEN BRAKES WERE APPLIED UNDER NORMAL CONDITION PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER WAS INSPECTING VEHICLE.*AK WHEN THE VEHICLE STOPPED, THE REAR WHEELS STARTED TO SPIN AND SMOKE. DEALER SAYS THER IS NOTHING WRONG WITH THE VEHICLE. *YH","products":[{"type":"Vehicle","productYear":"2001","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]}]}