{"count":100,"message":"Results returned successfully","results":[{"odiNumber":11753068,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2026","dateComplaintFiled":"07/27/2026","vin":"5LM5J9XC9LG","components":"POWER TRAIN","summary":"The contact owns a 2020 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. Upon taking the vehicle to a collision repair shop, the contact was informed that the gear shifter had failed to shift out of park(P). The vehicle was taken to the dealer, where it was determined that the failure was associated with the recall. The contact was advised that the vehicle would be repaired at the owner's expense because the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 126,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11752488,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2026","dateComplaintFiled":"07/23/2026","vin":"5LM5J7XCXLG","components":"ENGINE","summary":"My wife went to a friends house to drop something off, pulled in the driveway, pushed the Park button, got out of the vehicle, as she was walking away the car drove through their garage door. We paid about $3300 to have their door replaced.  We just recently received a recall 26V402 that talks about this issue and it currently says there is not a remedy for it at this point.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11749623,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2026","dateComplaintFiled":"07/10/2026","vin":"5LM5J7XC6LG","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"The contact owns a 2020 Lincoln Aviator. The contact stated that after restarting the vehicle, the transmission was shifted to drive (D), but the vehicle failed to move while the accelerator pedal was depressed, and the engine was revving. The messages \"Park Brake Malfunction Service\", \"System Braking Issue\", \"Service Advancetrac\", \"Park Malfunction Service Now\", and \"Check Brake System\" were displayed. Additionally, the vehicle previously hesitated to accelerate while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 89,635.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11748708,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2026","dateComplaintFiled":"07/07/2026","vin":"5LM5J7XC9LG","components":"SEATS","summary":"The 3rd row headrest will no longer stay in the up position, creating a safety hazard during a accident. I've already had to repair it once. Seems to be a common problem in Ford's.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11741638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2026","dateComplaintFiled":"06/02/2026","vin":"5LM5J7XC0LG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I own a 2020 Lincoln Aviator. After starting the vehicle, I exited without intentionally placing the vehicle in gear. The vehicle began rolling backward unexpectedly after I exited. I was struck and injured by the vehicle, resulting in a laceration to my shin requiring eight stitches. At no point did I intentionally place the vehicle in a position that would allow it to move. The vehicle did not adequately engage Park or activate any automatic safety features to prevent movement when the driver exited. This incident raises serious concerns about the reliability of the electronic shifter system and automatic park/braking safety features. This failure created a dangerous condition and resulted in physical injury. The dealership states it cannot reproduce the problem nor can they determine what caused the vehicle to roll back.   There were no warnings prior to the failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11736923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2023","dateComplaintFiled":"05/11/2026","vin":"5LM5J7WC2LG","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"To Whom It May Concern,  Please see attached formal notice regarding recurring defects, safety-related recall issues, Certified Pre-Owned representations, and financing concerns associated with my 2020 Lincoln Aviator Reserve VIN [XXX] .  This matter involves: \u2022 recurring suspension and electrical concerns; \u2022 safety-related rearview camera/SYNC recall issues; \u2022 repeated dealership repair activity; \u2022 diminished reliability and value; \u2022 Certified Pre-Owned reliance; \u2022 and unresolved manufacturer-level concerns despite extensive servicing history.  Please escalate this matter immediately to executive customer relations and manufacturer review.  I am requesting: \u2022 a formal manufacturer investigation, \u2022 preservation of all records associated with this VIN, \u2022 and review for buyback, goodwill compensation, warranty relief, or other global resolution options.  Please confirm receipt and provide a case number immediately.  Sincerely,  [XXX]  [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11736924,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2022","dateComplaintFiled":"05/11/2026","vin":"5LM5J7WC2LG","components":"SUSPENSION,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"I am filing a safety complaint regarding a 2020 Lincoln Aviator Reserve VIN [XXX]  involving recurring safety-related electrical and visibility concerns.  The vehicle has experienced repeated service-related issues involving suspension systems, electrical inspections, camera/display concerns, and manufacturer customer satisfaction programs.  Most significantly, the vehicle is subject to an active manufacturer safety recall involving the SYNC/rearview camera display system. The recall states that the rearview camera image and display may become inverted or flipped, impairing rear visibility and increasing crash risk.  This defect directly impacts driver visibility and safe vehicle operation while reversing.  The vehicle has undergone repeated dealership servicing and diagnostic evaluations, yet the broader operational and safety concerns remain unresolved.  The vehicle was also sold as a Lincoln Certified Pre-Owned vehicle, creating reasonable reliance that the vehicle met enhanced inspection and safety standards.  I believe the recurring nature of these defects, combined with the active recall and repeated repair activity, demonstrates a broader safety-related defect pattern warranting regulatory review and investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11729043,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2026","dateComplaintFiled":"04/03/2026","vin":"5LM5J7XC0LG","components":"POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"while moving in reverse, the vehicle automatic breaking system engages on and off giving a jerking movement of the car and makes you feel like you hit something. Once the vehicle is placed into Drive mode the same thing happens with the breaking system. because of this the check vehicle lights come on and gives a \"Hill start assist warning\" also \"Pre-collision Assist Not Available\".  Also all wheel drive mode is not available and the drive mode selection no longer works. Took the car to the Lincoln dealership and they said it is a known problem and that there is a TSB out on this issue. The vehicle has only 66,000 miles on it and it is out of warranty. How can there not be a recall on this issue? They said they need to replace two shafts in the front end costing $5,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11723913,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2026","dateComplaintFiled":"03/12/2026","vin":"5LM5J7XC5LG","components":"POWER TRAIN","summary":"replaced 2 valve bodies, and now the CDF has an open statement bulletin on it, and I have to do an entire transmission replacement","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11722352,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"03/05/2026","vin":"5LM5J9XC9LG","components":"UNKNOWN OR OTHER,ENGINE","summary":"Suddenly car is excessively loud when first started for roughly 30 seconds and then quiets to normal. However when placed in Drive there is a loud \"clunk\" that takes place to allow the car to shift into gear. While driving the car shakes vigorously. These issues all point to the enigine mount recall that did not include my vehicle, but should have. NHTSA Recall Number 20V788000 should be expanded to include my vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11721228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"03/01/2026","vin":"5lm5j6xc4lg","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"Backup camera is not working properly and the lane departure system doesn\u2019t work","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11717852,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2026","dateComplaintFiled":"02/13/2026","vin":"5LM5J7XC9LG","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"On January 29, 2026, at approximately 4:00 PM, the vehicle experienced unintended movement while in PARK and powered off. The vehicle had been placed in Park, the engine was turned off, and the driver exited. Shortly afterward, the vehicle rolled unexpectedly while unattended.  The vehicle remained parked and was not driven due to safety concerns. Wheel blocks were placed behind the tires until the scheduled dealer appointment on February 4, 2026.  The dealer inspected the vehicle and was able to replicate the condition. The failure was diagnosed as a malfunctioning parking pawl solenoid within the transmission system. The dealer confirmed the vehicle could be physically rolled after being placed in Park and powered off.  This condition presents a serious safety risk, including risk of injury or death if a person, child, or object were behind the vehicle. There were no prior warning messages or alerts before the incident. The vehicle is available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11710596,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2026","dateComplaintFiled":"01/13/2026","vin":"5LM5J7WCXLG","components":"ELECTRICAL SYSTEM","summary":"We purchase car on [XXX]. On [XXX] there is a significant leak in the panoramic sunroof that completely floods the trunk (unsure if this is related to the next problem).  Our car is at the dealer for repairs 12/12/25 - 1/8/26 and is \"fixed\" as per the dealer.  On [XXX] it starts running independently in the driveway when we are not home and both keys are untouched inside our locked home.  We return a call from a concerned neighbor to enter our home, get the key, and turn off the car.  After this incident the car is nearly undriveable because so many error messages begin to populate the screen.  With the unpredictable nature of the car starting it is extremely frightening to depend on this car and know if it is going to suddenly start running (or driving!) unsupervised which could lead to all different kinds of compromised safety situations, especially since our driveway has easy access to the main street where kids often play.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11710228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2026","dateComplaintFiled":"01/11/2026","vin":"5LM5J7XC5LG","components":"POWER TRAIN","summary":"Transmission slipped and lost all power","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11710242,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2025","dateComplaintFiled":"01/11/2026","vin":"5LM5J7XC8LG","components":"SEATS","summary":"Driver side and passenger seats will not recline. The back will move forward and all other parts will adjust properly, but it always stops at a certain point that is clearly not as far as it will recline. I had this issue fixed at the dealership under warranty in December and less than a month later,  the drivers side it doing the same thing.  I see that the car's system automatically updated on 12/29 and I'm wondering if the system updates are causing this. This could be a safety issue if someone was stuck in a position where the seat is leaned too far forward.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697895,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"11/06/2025","vin":"5LM5J9XC4LG","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"Upon starting the vehicle around 7p on Friday, 10/31/25, the following errors flooded the screen: Hill start assist not available Service advancetrac 4WD Malfunction service required Pre-collision assist not available Rear sense breaking not available Additionally, cruise control could not be turned on and utilized.  There was no incident to trigger these. The car had been sitting parked and off for ~2 hours prior to being turned on. No issues or errors prior to this date and time of turning on the vehicle.  The warnings detailed describe how our safety was put at risk. All of these safety and basic features no longer functioned and our children\u2019s safety was put at risk due to this electronic issue causing major functionality breaks/discontinuation of functions.   Reproduced and confirmed by Capital Mazda of Cary (NC). Quoted to repair at our expense and \u201cremove and throw out the electronic and replace with a manual.\u201d Furthermore we\u2019ve been informed verbally by our service associate that Ford (parent company) is aware of this safety issue. A TSB was located with a summer 2023 date.  Lincoln customer service has stated this would\u2019ve been covered under warranted \u201cif it had come up while under warranty.\u201d  This dealership is the only place that has reviewed the vehicle and conditions and provided the explanation and information.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696865,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2025","dateComplaintFiled":"10/31/2025","vin":"5LM5J7XC6LG","components":"UNKNOWN OR OTHER","summary":"Driving on interstate, a flex pipe (part of the exhaust) fell off at the forward end, Dragging the ground and damaging the catalytic converter and rear exhaust pipe.  This was repaired by the dealership, but the flex pipe was not covered under the extended Warranty program.  The vehicle had just over 50,000 miles on the odometer.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688953,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2025","dateComplaintFiled":"09/22/2025","vin":"5LM5J7XC3LG","components":"STRUCTURE","summary":"Glass portion of passenger side rear view mirror fell off as vehicle was exiting driveway possibly due to defective adhesive much like the safety recall on the door pillar trim. Incident was captured on home surveillance camera.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688754,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2025","dateComplaintFiled":"09/21/2025","vin":"5LM5J7XC5LG","components":"FUEL/PROPULSION SYSTEM","summary":"My engine lost power and would not start. It was determined that it needed a new fuel pump. The fuel pump was replaced and the car is starting to lose power again while driving.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11685955,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2025","dateComplaintFiled":"09/09/2025","vin":"5LM5J9XC8LG","components":"ELECTRICAL SYSTEM,VISIBILITY,BACK OVER PREVENTION","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686041,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"09/09/2025","vin":"5LM5J6XC7LG","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"Axle shaft Seal no warning besides loud grinding noise.  Electrical issues- causing speakers to not work and the lights coming on and going off. Then it causing the crash detection to not have sound.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11684035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2025","dateComplaintFiled":"08/30/2025","vin":"5LM5J9XC9LG","components":"STRUCTURE","summary":"No one was in the back seat when this happened. The back passenger door flung open while driving down the road. Immediately pulled off the road and it would not latch! Drove immediately to the dealership and got a loaner.  Dealership stated it was the latch and repaired in a day or two.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680022,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2025","dateComplaintFiled":"08/12/2025","vin":"5LM5J7XC0LG","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"I don't know the component or system that failed but sometimes when I am parked and put my car into reverse, the brakes lock up but my car will roll backwards. I have to either jam both feet on the brake pedal or quickly shift the car back into park and turn the car off and restart it. This usually will correct the problem. It feels like the brakes are locked and they are really hard to press. I drop kids off at school and this has happened in the parking lot several times with children walking behind me as I am getting ready to leave. I no longer am able to pull in forward to spots and have to back in to avoid reversing with people/cars behind me. I would rather hit a curb then potentially roll into a person or another car.  I've taken it to the Lincoln dealership and they were not able to reproduce it or diagnose anything with it. Nothing shows up on their system as an error. It happens infrequently but I've owned the car since Nov 2024 and it's happened at least 10 times.  My husband thinks its an electronic issue because it corrects itself when the car is restarted. It also randomly allows me to turn the wheel but the wheel does not turn back to 12. It stays at 3 but drives straight. This also is corrected by turning off the car and restarting. It has also been looked at by the dealership without any fixes.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676212,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2025","dateComplaintFiled":"07/25/2025","vin":"5LM5J7XC5LG","components":"ELECTRICAL SYSTEM","summary":"The vehicle doors lock on their own. Also the keyless entry keypad on the drivers door does not respond so entry cannot be made using that method. This is very dangerous and possibly fatal if one of us were to exit the car let's say to pump gas and all the doors locked with a grandchild still in the car. I have  spoken to the Lincoln service department but their response is that they do not know of any such issues. I believe this first happened once or twice last year but it now seems to happen monthly. We have changed the battery in the key fob with no improvment.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674623,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2025","dateComplaintFiled":"07/18/2025","vin":"5LM5J7XC5LG","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The C-pillar trim applique/window division bar has detached on passenger rear side door. The C-pillar trim applique/window division bar is separating from the vehicle on driver rear side door. There is an open recall for this exact problem for 2020-2025 Lincoln Aviators. Despite having the issue on one side and the indication of warning on the other side, I am being told my VIN (for 2020 Lincoln Aviator) is not included in the recall. The separating trim on drives side poses a risk for other drivers if it falls off of the vehicle while driving.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672723,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2025","dateComplaintFiled":"07/11/2025","vin":"5LM5J6XC6LG","components":"ELECTRICAL SYSTEM","summary":"The inside electric push-button switch that opens the door behind the driver was intermittent and is now completely inoperative.  The inoperative switch means that anyone in the seat behind the driver must either roll down the window, reach out, and push the outside door button to open the door, or must slide across the rear seat and open the rear door on the right-hand side of the vehicle.  The inoperative switch could be extremely dangerous when people must exit the car quickly.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660663,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2025","dateComplaintFiled":"05/13/2025","vin":"5LM5J7XC8LG","components":"SEAT BELTS","summary":"The contact owns a 2020 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 25V093000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11658691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2025","dateComplaintFiled":"05/03/2025","vin":"5LM5J7XC7LG","components":"UNKNOWN OR OTHER","summary":"I got an alert on the dash that said tire pressure sensor fault. It is for the passenger side rear tire. I had a dealership look at it and they said the sensor was fine and the battery was fine. They could not find anything wrong with it but it is still alerting. Now my husbands Lincoln MKZ 2017 is doing it as well for the same tire, passenger rear.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11655291,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2025","dateComplaintFiled":"04/17/2025","vin":"5LM5J7XC8LG","components":"UNKNOWN OR OTHER","summary":"On 4/17/25 at approximately 450pm eastern standard time the information hub on the dash indicated a door fault alarm and as i was turning left the doors unlocked and the passenger side door opened causing the passenger to almost fall out of the vehicle. If the passenger would have not had his seat belt on he would have fell out of the vehicle and potentailly been run over. I am worried about driving tbe vehicle as this sitiation could cause serious injury and cause a vehicle accident and loss of life.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653006,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2025","dateComplaintFiled":"04/06/2025","vin":"5LM5J7XC8LG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I came to a stop a light in a busy intersection.  The auto start/stop feature turned off the engine.  When the light turned green, the car would not start and put us in danger from traffic approaching from the rear.  When trying to start the car with the push button, it made one click and nothing more.  The lights and other electrical systems seemed to behave and appear as normal.  No warning lights or messages about errors or failures.  I turned the car completely off, opened and closed the door to \"reset\" the car and still would not start.  I tried this four times.  I then opened the hood, got out of the car (all while at this busy intersection of multiple lanes of traffic, now working their way around me) and checked the battery connection just to be sure.  Both positive and negative leads checked solidly connected.  I then got back in the car and was able to start the car and move out of the way of traffic.  I have not yet had it repeat and have not taken it to a service center yet.  Very concerning to be stuck at that busy light with what appears to be a fully functioning car that would not restart after the auto start/stop feature activated.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11641184,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2024","dateComplaintFiled":"02/06/2025","vin":"5LM5J7WC5LG","components":"STEERING,ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Lincoln Aviator. The contact stated while pulling out of a driveway at 5 MPH, the vehicle lost power steering functionality, the tires locked up, and the vehicle veered to the right into rocks and bushes, causing damages to the front passenger's side axle. The message \"Steering Assist Fault\" was displayed. The contact stated that the Forward Collision Avoidance and other unknown warning lights were illuminated. The vehicle was towed to the residence, where a mobile independent mechanic replaced the front passenger's side axle. Additionally, the mechanic informed the contact that the battery had experienced an electrical shortage, and the battery was replaced. The vehicle was then towed to the dealer, where it was diagnosed that the steering harness and knuckle had failed. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for the VIN to be added in Ford Campaign Number: 20S69. The failure mileage was approximately 96,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11639614,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2024","dateComplaintFiled":"01/30/2025","vin":"5LM5J7XC6LG","components":"ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES,BACK OVER PREVENTION","summary":"The contact owns a 2020 Lincoln Aviator. The contact stated that while reversing, the vehicle independently engaged the automatic braking feature and the vehicle stopped. The contact stated that there were no objects behind the vehicle. The contact stated that the failure was intermittent and there was no warning light illuminated. Additionally, the contact stated that the vehicle was locking all the doors independently with the key fob still inside the vehicle. The contact stated that the failure was intermittent. The contact stated that during one of the failures, her infant child was locked inside the vehicle and she and her other children were forcibly pulling on the door handles on all four doors. The contact stated that the vehicle side view mirrors at one point folded inward and the passenger front door unlocked, the other doors remained locked. The contact also stated that while cold starting the vehicle, the vehicle was making an abnormal rattling sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear-view camera needed to be replaced, that the rattling sound was due to a failure of the catalytic converter and that exhaust fumes were entering the cabin of the vehicle. The contact had not noticed the odor, but her children had complained of a gasoline odor in the rear of the vehicle. The vehicle was repaired; however, the contact stated that the vehicle had another electrical and mechanical failure. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11635066,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2024","dateComplaintFiled":"01/09/2025","vin":"5LM5J7WC7LG","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 24V368000 (Back Over Prevention) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632947,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2024","dateComplaintFiled":"12/29/2024","vin":"5LM5J7WC9LG","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"FIRST THE ENGINE BROKE (CRITICAL DAMAGE) WAS REPLACED  SECOND THE TURBOS WERE JAMMED, WEREREPLACED THIRD THE THROTTLE WAS INOPERATIVE STIL UNATTENDED FOURTH THE TRANSMISSION AILED STIL UNATTENDED","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11627022,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"11/23/2024","vin":"5LM5J7WCXLG","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"I purchased the truck Oct 2 2023/only 34 thous/miles by Jan 13 2024 I had to get serviced because it rained inside my car from under my rearview mirror when i would get in my car after it rained water would poor out from the interior light vents /got it serviced was told that lincoln agents came in and fixed it/March 2024 had to repeat the call this time water went further across my windshield to the passenger side interior  my daughter got wet not happy took it back again had a recall in july for camera/received october appt for maintenance windshield checked again had hard rain Nov 21,2024 once again it rained from under my interior light this time it was leaking as i was driving the other incidents I would not know until I moved my car from sitting still/when the rain stops and I drive I can hear water in the top of the car I was always told that the drains are working  but something is very wrong also I have exterior strip  pieces coming apart from my passenger windows I was told that it could not be fixed unless I replaced the whole window because it is one piece so I could try a auto parts shop to find some epoxy to glue them back/The truck rattles under the driver right side wheel when I crank it up/the speedometer changes when im driving as if its changing its on drive mode/I need some answers we are a military family and my husband is a medically disabled veteran I waited 3 years for this truck because I think alot about Lincoln I have only had this truck 1 year and a little over a month to be having all these issues we paid $45,000.00  out the door so I feel that we deserve a remedy and some answers i'm tired of hearing about warranty's because this should not be happening to such a young vehicle at the price we paid and not to have it a year this is my transportation to transport my husband comfortably back and forth to VA  appointments which  are 2 hour drives from our living quarters please help us find answers this can also affect electrical  thank you","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624332,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2024","dateComplaintFiled":"11/09/2024","vin":"5LM5J7XC9LG","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Most current recall has not been fixed. Vehicles displayed screen goes black with no warning, leaving no access to front or rear parking cameras, also leaving no access to GPS while in use. I have several videos of this incident occurring and have sent to dealer, brought to dealer while occurring and they deny any problems even though their employees, and the owner have seen this occur after they claim the recall was repaired. Lincoln corporate will not get involved. Dealer claims it is my cell phone, even though it occurs with any cell phone connected.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621113,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"10/21/2024","vin":"5LM5J7XC9LG","components":"UNKNOWN OR OTHER","summary":"Re: Safety Recall Notice 24S35 / NHTSA Recall 24V368, dealer claims to have repaired this recall. Problem persists. Lincoln/Ford Motors customer relations refuses to assist.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617331,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"09/30/2024","vin":"5LM5J7XC9LG","components":"VISIBILITY,STRUCTURE","summary":"The contact owns a 2020 Lincoln Aviator. The contact stated while driving at an undisclosed speed, there was a humming sound coming from the sunroof. Additionally, the contact noticed a fluttering sound coming from underneath the vehicle and the vehicle was shaking abnormally. The vehicle was taken to the dealer and the contact was informed that the sunroof assembly needed to be adjusted. In addition, the contact was informed that the undershields on the front under-carriage of the vehicle were warped due to fractured bolts. The contact was informed that the bolts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,928.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"09/05/2024","vin":"5LM5J7XC1LG","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"The vehicle began making a low tapping noise in the front passenger side approximately 2 months ago, which has gradually become louder. It is much more apparent when driving at slower speeds.  More recently the tapping noise has been accompanied by a squeaking noise when the wheel is turned, when driving over bumps, when removing the foot from the brake at a red light, when putting the vehicle into drive after being parked all day, as well as when anyone enters/exits the parked vehicle (leading me to believe it has something to do with the suspension).  The front brakes were recently replaced and everything appeared normal when the wheel was removed by mechanic. Shields underneath the vehicle were also checked and are all appropriately tight, not loose anywhere. Exact problem remains unknown at this time, vehicle is scheduled for diagnostics at the dealership in just over a month from now.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612474,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"09/04/2024","vin":"5LM5J9XC1LG","components":"ENGINE","summary":"While turning a corner or going up a slight incline I lose power and the pedal becomes unresponsive for a few seconds. Then the car jutts forward and clunks.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2024","dateComplaintFiled":"08/14/2024","vin":"5LM5J7XC1LG","components":"UNKNOWN OR OTHER","summary":"I have taken my car into the dealer at least five times due to the blue backup camera issue, I have been told by the techs that the camera has been replaced however I am still having the issue on occasion. On the early morning of Feb 16, 2024 around 5:30am, As I was backing out of my driveway I actually backed into my husband and knocked him down, he was walking behind my car, Due to the blue backup camera I was unable to see him and none of the warning lamps or messages alerted me prior to impact.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606713,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2024","dateComplaintFiled":"08/06/2024","vin":"5LM5J7XC7LG","components":"ELECTRICAL SYSTEM","summary":"Driving car on side street - going about 30 mph and car lost ALL power.  Stopped completely in middle of road.  No power - would not restart.  NO FLASHERS. Since Aviator has \"piano keys\", the car would not go into Neutral and once we figured how to manually put car in neutral, we could not get the driver's door to close and latch.  Car was placed on flatbed wrecker and driver had to tape the door shut for transportation. Luckily this happened during daylight hours and Sherriff's office sent a car to park behind us.  Had this happened on my commute to office (at 0500) when it was DARK outside, it could have horrible - NO FLASHERS","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594786,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"06/17/2024","vin":"5LM5J7XC6LG","components":"PARKING BRAKE,SERVICE BRAKES","summary":"The contact owns a 2020 Lincoln Aviator. The contact stated that after pulling into a parking space on a hill, the parking brake was engaged. and the vehicle was turned off. However, after exiting, the vehicle rolled back and crashed into two vehicles: an Audi A4 and a Kia Borrego. There were no warning lights illuminated. There were no reported injuries, fire, police report, or air bag deployment. The vehicle was taken to the local dealer, where it was diagnosed that the brakes and transmission failed, which caused the vehicle to roll backward. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 47,375. The Lincoln app informed the contact via a notification that the power train malfunctioned and reduced power.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592869,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2024","dateComplaintFiled":"06/06/2024","vin":null,"components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Pre collision assist warning, service advance track, 4 wheel drive fault all these codes showed up at the same time.  Also the cheap fabric liners in the wheel wells are tearing under normal driving conditions","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591999,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2024","dateComplaintFiled":"06/02/2024","vin":"5LM5J7XC3LG","components":"POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Driving down the road and all of a sudden multiple warnings come on the dash. They include : Service AvanceTrac, pre collision assist not available, 4WD fault service required, and Hill start assist not available. These warning all clear upon restart but will come back at random times. I joined a forum for this vehicle and a lot of owners are reporting this issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11587577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2024","dateComplaintFiled":"05/08/2024","vin":"5LM5J7XCXLG","components":"ELECTRICAL SYSTEM","summary":"The exit switches on both rear doors on my wife's 2020 Lincoln Aviator all of the sudden stopped working today. For whatever reason, Lincoln decided to make the exit handles electronic instead of a traditional pull-style exit handle.   This is a HUGE safety concern as the passengers in the rear of the vehicle are now trapped inside. I am a professional fire fighter and I take this problem very seriously. After doing some research for the last two hours online, I've found that dozens of people have experienced the exact same malfunction on their 2020 Lincoln Aviators. I've checked the recalls for the 2020 Aviator on your website and to my disbelief, this is not a recall!   Prior to both door exit switches failing, there were no warning lamps, messages, or any other notification. They simply just failed without notice.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585183,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"04/25/2024","vin":"5LM5J7XC8LG","components":"POWER TRAIN","summary":"The contact owns a 2020 Lincoln Aviator. The contact stated while attempting to accelerate, the vehicle experienced unintended acceleration and lurched forward. The service vehicle wrench icon was displayed. The vehicle then started to experience reduced engine power. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the front axle actuator and intermediate shaft was faulty and needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 82,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584885,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2023","dateComplaintFiled":"04/24/2024","vin":"5LM5J9XC7LG","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"The contact owns a 2020 Lincoln Aviator. The contact stated while driving 80 MPH, the vehicle shifted from drive to neutral. The contact pulled over and restarted the vehicle. The vehicle failed to shift to park. The battery was drained, and the vehicle had to be jumpstarted. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 21V534000 (Visibility, Electrical System). The failure mileage was approximately 144,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11565312,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2024","dateComplaintFiled":"01/13/2024","vin":"5LM5J7WC9LG","components":"SERVICE BRAKES","summary":"This has happened twice in the past 2 days.  vehicle is started and put into Drive and even though I am pressing the brake, the vehicle moves forward.  I then pump the brake and it will stop.  This is a HUGE safety concern.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11558331,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2023","dateComplaintFiled":"12/04/2023","vin":"5LM5J7XC5LG","components":"POWER TRAIN","summary":"The contact owns a 2020 Lincoln Aviator. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to respond. The contact stated that while depressing the accelerator pedal, the vehicle hesitated while responding however, the transmission failed to shift out of first gear. The contact stated that the failure had occurred three times within the past two months. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,500.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552137,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"10/26/2023","vin":"5LM5J9XC5LG","components":"BACK OVER PREVENTION","summary":"Lincoln had a recall on the rear view camera in 2021 which I completed that did not remedy the issue of blue screen in place of the camera. They released another recall and have continuously delayed it as they have no remedy so my vehicle is left without a functioning rear view camera.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546069,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2023","dateComplaintFiled":"09/22/2023","vin":"5LM5J7XC7LG","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Rear camera blue screen.  Screen intermittently blacks out.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545610,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2023","dateComplaintFiled":"09/20/2023","vin":"5LM5J7WC6LG","components":"ELECTRICAL SYSTEM","summary":"I would like to express my concerns about the Lincoln Aviator (2020) I used to own and to why I traded it in.  I spoke with Ford and even took my case to BBB and lost. I was asking for my money back to buy my Ford Explorer. The case was about all my electrical problems I was having and due to the fact, I did not take mv car into the dealer enough I lost. The dealership had advised me to make a list of problems instead of taking the car in each time because of travel distance that was a big mistake on my part as I felt they knew the car had problems and they were putting the problem back on me. They also had mentioned I did not drive very much and I tried explaining I was driving it more. One example was I drove it 50 miles one way and when I got to my destination I could not open back lift gate until I used button inside even though it was fine when I used it to load up the car before I left the house. Another time I came back from going to the coast, a good 3-hour drive, and I couldn't get in until I used key fob. You never knew how the car was going to act electrical. One morning I got up to go to store and the car was completely dead. Tow truck came and driver jumped the car and I backed it out of garage and put the car in park and it shut the car down. I remembered the little latch and was able to get out and the tow truck driver jumped it again and left the charger on the car to load the car up on the tow truck. I see now there is a recall for audible seat belt warning that has not been fixed yet.   The biggest issue I addressed with Ford was since there is only one way out how were the passengers suppose to get out and they told me they had to climb over everything to go out the driver's door. Then I asked what if the person is large and has disabilities they are stuck, also what if there is an accident and they hit the driver door then there is no way out. I also said what if the car is going to catch fire, then what? You can't get out. I mentioned we have a 2006 corvette and we have 3 ways to get out of that car if the battery goes dead.  I feel this car is very unsafe and I traded it off and will never buy anther car without door handles inside and outside.  I hope you address this problem as it could become a hazard.  If you do find this is a problem, could I as least get my down payment back as I paid too much for the Explorer due to covid.  Thank you for listening","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2023","dateComplaintFiled":"09/05/2023","vin":"5LM5J7XC0LG","components":"UNKNOWN OR OTHER","summary":"The passenger door switch for the door release is inoperable which prevents the door from being opened from the inside. I\u2019m scheduling a visit to the dealership for replacement. Loss of switch operation prevents easy exit during an emergency due to not having a mechanical backup release mechanism as on the driver side door. The vehicle did not notify that the door switch was inoperable.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540327,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"08/23/2023","vin":"5LM5J7XC1LG","components":"SEAT BELTS,BACK OVER PREVENTION","summary":"The contact owns a 2020 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 21V735000 (Back Over Prevention), 22V953000 (Seat Belts) and 23V342000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538750,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"08/15/2023","vin":"5LM5J7XCXLG","components":"POWER TRAIN","summary":"Without notice the transmission would downshift and lunge forward. So hard that it felt like we were hit from behind. When trying to accelerate it would stay in gear longer than normal and clunk forward again. Smelled burning through the vents. Also when accelerating it would slip out of gear and the rpms would increase without me being able to move and then shift hard into gear again. We were on the highway at highway speed in traffic and without warning the vehicle wouldn't accelerate and were inches from being rear ended by the tractor trailer behind me. I was fearful for my life and the life of my family in the vehicle. Due to all of the issues with the vehicle it is now causing me financial hardship and undue stress and I am unable to perform my normal job duties due to this issue. The vehicle has been inspected  by the dealer and confirmed that this component is bad and needs to be replaced. The were no warning lights when this happened.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538273,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"08/13/2023","vin":"5LM5J7WC4LG","components":"POWER TRAIN","summary":"While traveling on the freeway the transmission slipped out of gear. I appreciate it. I proceeded to pump the fuel, It caught after about five seconds and took off. I was barely able to hit the brakes before hitting the car in front of me. We were on our way to a family vacation to Southern California. We live in Fresno, California. This is the second time this happened, Both times were on longer trips after about 2 to 3 hours of driving. My wife and kids were with me this time as we barely avoided a collision. This happened one time before when I was driving to San Francisco. After that incident. I immediately took it into the dealership (Lithia Ford) where I had them documented the issue and try to repair it. At that time, they were unable to recreate the issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530726,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"07/06/2023","vin":"5LM5J7WC9LG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"When I am inside the car, the button to open the door from the inside (drivers side) is not working. As of right now there is no way to exit the vehicle from the drivers side. When we called Galpin Lincoln to make an urgent appointment since this is a safety issue - they said there was nothing they could do and we go online and make an appointment for a month++ out. My safety is currently at risk as there is no way for me to safely get out of my car since the door does not open from the inside.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11526261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2023","dateComplaintFiled":"06/09/2023","vin":"5LM5J7XC0LG","components":"SUSPENSION","summary":"Air suspension component started leaking and lost pressure - unable to safely drive without repair. The entire front end of vehicle dropped lower than the rear and was not level. Incident appeared to happen after changing \"driving modes\" to a rain setting. Vehicle messaging stated a warning to seek servicing. Suspension started making a loud pressurized hissing sound and seems potentially hazardous. Invoice received - Repairs pending. No accident.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11524546,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2023","dateComplaintFiled":"05/30/2023","vin":"5LM5J7WCXLG","components":"UNKNOWN OR OTHER","summary":"The panoramic sunroof exploded without warning while traveling at 70 MPH on interstate 55 in Southaven Mississippi. Glass entered the vehicle resulting in cuts on front passenger arms. My husband was able to maintain control of the vehicle and exit safely on the next exit ramp. We notified Southaven police and inspection of the vehicle by ourselves and the officer resulted in no foreign objects causing the explosion. The sound of the pressurized boom and following spray of glass shards was very dangerous and could have easily resulted in a vehicle crash or more serious injury from glass debris.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11523476,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"05/23/2023","vin":"5LM5J6XC6LG","components":"POWER TRAIN,FORWARD COLLISION AVOIDANCE","summary":"My warning light stating a AWD malfunction has occurred has gone off 4 times, along with warnings for  malfunctions in precollision assist and hill climb assist and the light has come on 4 times for each of these.  When driving these lights come on and when the AWD malfunction light comes on the car drives very loose and I do not seem to have firm control over the steering and i feel like the car wants to swerve and  I do not feel safe driving .","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11519557,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"04/29/2023","vin":"5LM5J7XC4LG","components":"STRUCTURE,VISIBILITY","summary":"The sunroof exploded outward.  We were on expressway @70 MPH and did not notice any road debris nor under any bridges at time.  Dealer could not find any other damage to windshield or car body.  Had 6 people in car at time.  Collected all glass that fell in, but only about 1/3 of total glass area, so feel most went up and out.  Dealer admits to 3 other cars in their shop with sunroof issues.  Was like an explosion and we were already in right hand lane so safe to pull over and see what had happened.  Other passengers felt calmness of driver prevented accident.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517911,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2023","dateComplaintFiled":"04/19/2023","vin":"5LM5J7XC2LG","components":"SERVICE BRAKES","summary":"Complete brake failure,  Highway conditions, 50 mph coming to an intersection, car slowing ahead,  engaged brakes nothing, pumped multiple times all the way to floor , nothing, went through intersection on right between car ahead and stop sign of intersecting road laying on horn.  Stopped car with parking brake in a parking lot.  At same time the center gps screen went black.  After incident brakes worked again so no idea what failed.  This car has intermittent and infrequent strange electronic glitches but never of safety nature before.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11516436,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"04/11/2023","vin":"5LM5J7XCXLG","components":"EXTERIOR LIGHTING,INTERIOR LIGHTING","summary":"The map light on the front passenger side would intermittently turn on while driving. This was concerning at night as it was quite distracting. It required driver intervention when operating the vehicle alone and limited visibility in the cabin at night while driving.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11514979,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2023","dateComplaintFiled":"04/02/2023","vin":"5LM5J7XC6LG","components":"STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"AWD, Adaptive Cruise Control, infoTrac, and Collisiom assistance lights continue going off while on freeways. Have brought in several times in less than a year and I can\u2019t imagine that the ABS module is the issue as they reinstalled and it didn\u2019t work along with replacement of numerous sensors. Please look into this","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11514627,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2023","dateComplaintFiled":"03/30/2023","vin":"5LM5J7XCXLG","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 23V022000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11512103,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"03/16/2023","vin":"5LM5J7XC6LG","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"AWD sensors repeatedly are going off then disappearing after car is turned on and off. Happens in City mostly but has triggered while driving on the highway. Caused all ability to use cruise control to deactivate. It also shows the down hill assist fault error.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510578,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2022","dateComplaintFiled":"03/07/2023","vin":"5LM5J9XC0LG","components":"ENGINE,VISIBILITY/WIPER,BACK OVER PREVENTION","summary":"My Aviator doesn't start the first time I push the start engine button anytime after I fill up the tank.  It takes it about 5 times of me hitting the start engine button before it finally turns over.  Before then, it just sounds like wants to start, but doesn't.   I am once again taking it back to the dealership to have the back up camera looked at.  Before it would work sporadically, now when I put the car in reverse, it just shows a solid blue screen.   And I always get an error message about rear assist not working.  I've tried troubleshooting it, but still nothing works. Additionally, the presets for XM radio do not stay when set.  This infotainment center does not function efficiently and has delays and no memory.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480027,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2022","dateComplaintFiled":"08/18/2022","vin":"5LM5J7XC6LG","components":"UNKNOWN OR OTHER","summary":"The instrument cluster gives multiple message fault.  Navigation and voice activation inoperative.  Lincoln cannot resolve the issues.   Lincoln has reprogrammed and reset the system and the issue still exist for over 3 months.  Lincoln stated the APIM must be rework and they do not know when this will be provide with new date.  The phone, radio/sirius sometimes won't change and the screen freezes up at random. I have 17746 miles and still under full warranty and lincoln won't replace system.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11466546,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2021","dateComplaintFiled":"05/28/2022","vin":"5LM5J7WC4LG","components":"BACK OVER PREVENTION","summary":"Backup camera  turns to blue screen when the vehicle is put into reverse.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11461503,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"04/20/2022","vin":"5LM5J9XC1LG","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"This was the most recent issue I experienced with my Aviator, the first being electrical after 2 months of owning it. I was driving and the car completely shut off (engine, power steering, breaking) the electrical components went crazy, but I thankfully was not on a highway as I had to guide the truck until it stopped from moving 25mph+. I went into oncoming traffic but no one was there. Then I had to turn the truck back on. The dealership towed it as it is a safety issue and with the amount of times it has been in the shop, the problems increasing are worrisome.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11454844,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"03/02/2022","vin":"5lm5j7xc3lg","components":"ELECTRICAL SYSTEM","summary":"The vehicle main screen locks up and does not auto dim. It has been in the shop 6 times for this problem. No repairs are fixing the problem. Extremely distracting when driving.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11449807,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2020","dateComplaintFiled":"02/01/2022","vin":"5LM5J7XC4LG","components":"ELECTRICAL SYSTEM","summary":"Vehicle was purchase in 12/2019 and garaged most of 2020 due to Covid. Started using vehicle in late 2021 and discovered a number of electrical problems that dealt directly with the safety systems of the vehicle. False vehicle theft alarms, \"Pre Collision Assist Not Available\" warnings continuously, \"Remote Features Disabled\" notices, \"Hill Assist Warning \" detected a failure, rear camera flickering, Adaptive Cruise control not functioning, adaptive headlights not functioning, Lane Keeping Assist warning and corrective non functional.  Myself and any passengers were put at risk because of the vehicle inoperative and failing electronics. Pedestrians and Rear Cross traffic were put at rick due to intermittent failures of detectors and rea camera.  Vehicle was in  the possession of  Planet Lincoln, Dallas for 4 different times totaling 30 days.  Vehicle was examined by a Ford Engineer that was flown in from Ford Headquarters at Grapevine Lincoln for 5 days. Dealership or Ford Motors would not provide information of the issues found because of a Lemon Lawsuit we had filed.  The issues began on or around August 2020. The last repair attempt by the Ford Engineer was performed in late December 2020. This attempt failed to correct all safety issues also.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11448631,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2022","dateComplaintFiled":"01/24/2022","vin":"5LM5J7XC3LG","components":"ELECTRICAL SYSTEM","summary":"There have been two recalls on this vehicle. One was a battery cable issue, the other is a backup camera issue. The battery cable was fixed. The backup camera has been worked on 6 times and has not been fixed. I have notified Lincoln they told me to visit another dealer. After two dealerships and 6 trips, the backup camera still flashes or goes blue. The dealer cannot fix.   Also, the entire main screen in the vehicle has issues with 1. Locking Up (inoperable until shutting car down) 2. Screen does not automatically dim at night. Both of these issues are a huge distraction and causes us to look away from the road, or even pull over in bad areas to attempt to reset. This is also why the vehicle has been in 6 times for this issue. I believe the backup camera and screen are inter-related. Lincoln concierge has been notified. They are aware and are not fixing the issue. The vehicle is dangerous.  I have videos and photos.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11446837,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2022","dateComplaintFiled":"01/10/2022","vin":"5LM5J9XC9LG","components":"BACK OVER PREVENTION","summary":"This vehicle has been recalled at least twice for a faulty rear camera system.  When vehicle is put in reverse the image on the screen flips so bad you cannot see what is behind you.  The previous recalls were for this, we had it in the shop twice before the 2 recalls plus the two recalls (4 times) and cannot get a properly working rear camera.   This is a safety issue because we rely on the camera for blind spots during reverse and to see behind this large vehicle.  Ford cannot figure out how to fix.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11442612,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"12/03/2021","vin":"5LM5J7XC5LG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"the radio screen at night will not dim/switch to night mode and it's a bright spotlight in your face while driving. This is blinding and dangerous. I believe this is a software glitch and I don\u2019t believe Lincoln is in a hurry to fix it unless the NHTSA steps in like they did for the back up camera issue. In my photos I\u2019m including you can see it is night with the headlights on yet the screen is in daytime mode almost washing out the camera lens due to it\u2019s brightness. I\u2019m also including a link to reform or discussions are picking up about this issue. As it is not just me noticing this.  https://lincolnforums.com/forums/threads/%E2%80%9Cnight%E2%80%9D-display-background-bug.40837/#post-733751   For comparison I included one photo with green highlights to show what night mode is supposed to look like when it works.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11439964,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2021","dateComplaintFiled":"11/10/2021","vin":"5LM5J7XC0LG","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 Lincoln Aviator. The contact stated while the vehicle was parked on an inclined driveway, he attempted to start the vehicle however, the vehicle failed to start. The contact stated no warning light was illuminated. The contact stated the towing employee was able to reverse onto a street with a flat surface and was able to start the ignition. The vehicle was towed to the local dealer to be serviced under NHTSA Campaign Number: 21V735000 (Back Over Prevention) and was informed not to park the vehicle on the inclined driveway. The manufacturer had not been informed of the failure. The failure mileage was 3,514.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11436553,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2021","dateComplaintFiled":"10/13/2021","vin":"5lm5j7xc1lg","components":"POWER TRAIN","summary":"Vehicle shifted into neutral while driving. Had to stop the vehicle in the median to put it back in drive.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11433903,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2021","dateComplaintFiled":"09/21/2021","vin":"5LM5J7XC9LG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The lights on the visor mirrors and the garage door opener located on the visor stopped working.  2 days later, all of the switches on the drivers door ( window controls and mirror adjustments) stopped working.  Now the dome lights have stopped working.  The dealership had the car for a week and performed a master reset and a DDM configuration and window learn procedure.  None of these problems were resolved.  Dealership states vehicle will have to be scheduled when a repair is made available.  While most of these problems are merely an inconvenience, I feel there is a safety issue due to the fact that I have no emergency egress.  The Lincoln concierge told me I can \"just crawl over the console and go out one of the other windows.\"  I can also not adjust the mirrors after a seat adjustment, which is also a safety concern.  The dealership said I will have to make a manual adjustment until a fix  is made available.  There have been no warning lamps, messages, or other symptoms prior to the failure which happened 4 weeks ago.  The dealership is Liberty Ford in Canton OH.  RO number 797409. Lincoln case number 33186048-P8G5J5.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11433307,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2021","dateComplaintFiled":"09/17/2021","vin":"5LM5J7XC3LG","components":"UNKNOWN OR OTHER","summary":"The rear back-up camera regularly fails during vehicle operation, sometimes as soon as the vehicle is turned on. Turning the vehicle off and then on again will fix it temporarily. According to vehicle recall number 21V223000, the image processing module may become unable to provide video feed to the display, resulting in a loss of backup camera image. Not stated in the recall is that this has also affected (optional) side and forward cameras on the vehicle. These fail less frequently than the rear camera.  The loss of video from the rear camera increases the chances of the driver running into something or someone while reversing.  The vehicle has been submitted multiple times to the dealership where it was purchased in order to have it repaired. Each time the service department failed to repair it but sent it back as if it was repaired. The problem first arose a few months after the vehicle was purchased, and the instances of camera failure have increased over time.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11428670,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2021","dateComplaintFiled":"08/11/2021","vin":"5LM5J7XC5LG","components":"BACK OVER PREVENTION","summary":"The rear view camera does not always work.  Sometimes it is just a blank green screen with the guide lines.  This happen many times but not always. The software to update the image processing module software has been done.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11427279,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"07/31/2021","vin":"5LM5J7XC8LG","components":"STRUCTURE,BACK OVER PREVENTION","summary":"Built at Chicago Plant October 2019 purchased Sept 30, 2020.    Multiple and ongoing instances where back up camera when put into reverse goes to a blue screen and you cannot see what is behind you in the back up camera. it also cant assist in advising you there is oncoming traffic.  APMI completely replaced and several software updates.  THIS IS A SAFETY ISSUE  Radio and info screen will freeze up  passenger doors would not open - switches replaced  windows would not roll down - shop reprogrammed","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11427154,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2021","dateComplaintFiled":"07/30/2021","vin":"5LM5J9XC3LG","components":"BACK OVER PREVENTION","summary":"Rear backup camera tuns to blue screen when the vehicle is put into reverse.  Also rear brake assist works sometimes.  Vehicle was turned into service for previous rear camera recall, but condition has returned.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11412785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2021","dateComplaintFiled":"04/19/2021","vin":"5LM5J7XC6LG","components":"STRUCTURE","summary":"DOOR RELEASE BUTTON TO UNLOCK DOOR FAILURE.  THIS IS THE SECOND TIME IN A ONE YEAR PERIOD THAT A UNLOCK BUTTON SWITCH HAS FAILED TWO DIFFERENT DOORS.  THIS IS A SAFETY ISSUE SINCE THERE IS NO MANUAL OR MECHANICAL BACKUP TO OPEN THE DOOR IN A EMERGENCY, EXCEPT FOR THE DRIVERS DOOR.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11394665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2019","dateComplaintFiled":"02/04/2021","vin":"5LM5J7XC6LG","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"IN REVERSE (BOTH STATIC AND IN MOTION), REARVIEW CAMERA FLICKERS CONSTANTLY BETWEEN IMAGE AND BLACK SCREEN MAKING IT UNSAFE TO USE CAR IN REVERSE AND DEPEND ON CAMERA FOR VISIBILITY OF OBSTACLES. 4+ ATTEMPTS TO FIX BY LINCOLN, INCLUDING REPLACEMENT OF THE REAR BACKUP CAMERA UNDER WARRANTY, HAVE NOT RESOLVED THIS SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11387851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2021","dateComplaintFiled":"01/13/2021","vin":"5LM5J7XC8LG","components":"UNKNOWN OR OTHER","summary":"WHILE SLOWING DOWN FOR A TRAFFIC LIGHT, WITH THE BRAKE PEDAL PRESSED, THE VEHICLE CONTINUE TO MOVE TOWARDS THE INTERSECTION.  HAD TO QUICKLY PUT THE VEHICLE INTO PARK AND TURN OFF IGNITION.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11384946,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2020","dateComplaintFiled":"12/25/2020","vin":"5LM5J7WC8LG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"DISPLAY SCREEN /REAR CAMERA GOES BLANK AND DISPLAYS ERROR MESSAGE INTERMITTENTLY   PART FOR IMAGE PROCESSOR WAS REPLACED AND STILL OCCURS   THIS HAPPENS WHEN DRIVING AND ALSO WHEN IN REVERSE","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11365581,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2020","dateComplaintFiled":"10/21/2020","vin":"5LM5J9XC4LG","components":"UNKNOWN OR OTHER","summary":"THE BACK UP CAMERA IS ONLY WORKING ABOUT 40% OF THE TIME. MOST TIMES THERE IS JUST A BLACK SCREEN WITH A MESSAGE TO CONTACT THE DEALERSHIP. THIS STARTED THE DAY I PURCHASED THE 2020 LINCOLN AVAITOR WHICH WAS 10/9/2020 DEALER SAID THERE IS SUPPOSED TO BE A RECALL COMING","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11359866,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2020","dateComplaintFiled":"09/18/2020","vin":"5LM5J7XC7LG","components":"UNKNOWN OR OTHER","summary":"AVATAR WAS BOUGHT WITH 189 MILES ON IT. 4TH DAY AFTER PURCHASE DRIVING CAR 25MPH AND CAR MADE A CLUNK NOISE AND MULTIPLE WARNINGS APPEARED DRIVE CONTROL MALFUNCTION, PRE COLLISION ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC DEALERSHIP TOWED CAR. CAR CAME BACK AND 2 DAYS LATER I WAS REVERSING OUT OF MY DRIVEWAY AND BREAKS LOCKED UP (MY SURVEILLANCE VIDEO CAUGHT 2 ANGLES. 2 DAYS LATER RECEIVED DOOR FAULT AND WAS NOT ABLE TO OPEN THE DOORS THE DEALERSHIP KEPT MY CAR FOR A FEW DAYS  WORKING WITH LINCOLN TECS AND ON DAY 2 OF HAVING IT BACK (22 DAYS OF OWNING IT) AGAIN DRIVING 25MPH I HEARD A CLUNK AND RECEIVED HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC, DRIVE CONTROL MALFUNCTION AND PRE COLLISION ASSIST NOT AVAILABLE. CAR WAS TOWED BACK TO DEALERSHIP THEY KEPT IT FOR A FEW WEEKS AND I RECEIVED IT BACK IN MY DRIVEWAY AND UPON GETTING IN AND STARTING IT THE DOOR FAULT WARNING HAPPENED AGAIN AND I WAS LOCKED IN.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11352799,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2020","dateComplaintFiled":"09/02/2020","vin":"5LM5J9XC0LG","components":"WHEELS","summary":"PASSENGER FRONT CV JOINT BALL BEARINGS WENT BAD AFTER ONLY 2800 MILES ON THE CAR. THE PROBLEM WAS NOTED WITH NOISE WHILE DRIVING AT AROUND 40 MPH OR HIGHER.  THIS COULD HAVE BEEN A BIG PROBLEM IF I HAD NOT NOTICED THE ISSUE AND RESEARCHED THE  LIKELY CAUSE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11340578,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2020","dateComplaintFiled":"07/21/2020","vin":"5LM5J7XC0LG","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"WHEN PUTTING THE VEHICLE INTO GEAR (WITH THE BRAKE PEDAL PRESSED) IT SOME TIMES BEGINS MOVING AND THE BRAKE PEDAL DOES NOT ENGAGE THE BRAKES.  THIS FORCES THE DRIVER TO QUICKLY PUT THE CAR BACK INTO PARK TO STOP THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11340094,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2020","dateComplaintFiled":"07/18/2020","vin":"5LM5J7XC6LG","components":"STEERING","summary":"DRIVER CONTROL  MALFUNCTION  WARNING LIGHT SIGN COMES ON. I'VE  TAKING IT TO THE DEALER TWICE BUT THEY COULD NOT  FIX THE PROBLEM.  WHAT DO I DO","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11331521,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2020","dateComplaintFiled":"06/29/2020","vin":"5LM5J7XC8LG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"ON DELIVERY OF THE VEHICLE (6/5/2020), THERE WAS AN ERROR MESSAGE ON THE CONSOLE INDICATING AN ISSUE WITH A DOOR LOCK SENSOR (ACCORDING TO THE DEALER). THE DEALERSHIP HAD THE CAR FOR 3 DAYS TO MAKE THE REPAIR. ON 6/26/2020, WE REPORTED TO THE DEALERSHIP THAT THE FRONT PASSENGER DOOR LOCK WAS NOT WORKING AND THE BUTTON TO OPEN THE DOOR WAS INOPERABLE.  TODAY, 6/29/2020, THE AUTO IS COMPLETELY DEAD. APPARENTLY, THE ELECTRICAL ISSUE DRAINED THE BATTERY. THIS IS A SAFETY ISSUE. WHAT ARE WE TO DO IF WE CANNOT GET OUT OF THE CAR. INOPERABLE DOOR OPENING BUTTONS IS DANGEROUS.     FURTHER, WHEN THE CAR WAS PARKED IN MY DRIVEWAY, IT SUDDENLY AND ON ITS OWN BEGAN FLASHING LIGHTS AND THE MIRRORS RETRACTED SOME 15 MINUTES AFTER WE USED THE REMOTE TO LOCK THE CAR.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11331333,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2020","dateComplaintFiled":"06/28/2020","vin":"5LM5J7WC7LG","components":"POWER TRAIN,SERVICE BRAKES,VISIBILITY/WIPER","summary":"MY VEHICLE HAS 4960 MILES AND THE TRANSMISSION STARTED TO SLOW DOWN AS IF  I WAS DRIVING A STICK SHIFT CAR, THEN 2 OR 3 DAYS LATER BEGAN TO KICK AND LOSE POWER WHEN INCREASING SPEED AFTER A STOP SIGN.  DEALER DIAGNOSED AN INTERNAL FAILURE ON THE TRANSMISSION AND IT NEEDS TO BE REPLACED.  A COUPLE OF TIMES IN THE MORNING AFTER STARTING THE VEHICLE, WHEN PUTTING THE REVERSE GEAR I HAD MY FOOT ON THE BRAKE BUT THE CAR STILL MOVED AND THE BRAKES WERE VERY STIFF, I HAD TO RELEASE THE BRAKE AND APPLY IT AGAIN IN ORDER TO STOP THE CAR FROM MOVING.  THE SENSORS ON THE REAR BRAKE SUPPORT ARE EXTREMELY SENSITIVE. THE CAR DETECTS A SMALL CRACK ON MY DRIVEWAY AND STOPS ABRUPTLY CAUSING MY HEAD TO BUMP TWICE ON THE HEADREST, THE DEALER SAID IT WAS NORMAL, NO DEFECT FOUND.  THE WINDSHIELD FLUID I THOUGHT IT WAS NORMAL IN THIS CAR TO THROW A VERY SMALL AMOUNT OF LIQUID COMPARED TO MY OTHER LINCOLN MKZ, BUT READING THE COMPLAINTS FROM OTHER CUSTOMERS I REALIZED THAT IT'S NOT NORMAL.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11328808,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2020","dateComplaintFiled":"06/14/2020","vin":"5LM5J7XC5LG","components":"ELECTRICAL SYSTEM","summary":"ELECTRONIC DOOR RELEASE ON THE INTERIOR DRIVERS DOOR HAS FAILED AT 2200 MILES.  THE BUTTON DOES NOT WORK AT ALL AND IS LOOSE IN THE DOOR.  THIS PREVENTS EXIT FROM INSIDE THE CAR WITHOUT USING THE MANUAL OVERRIDE OR ROLLING DOWN THE WINDOW TO ACCESS THE OUTSIDE HANDLE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11322349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2020","dateComplaintFiled":"04/27/2020","vin":"5LM5J9XC8LG","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"WITH MY CAR IN PARK, I HAVE SHIFTED TO DRIVE AND REVERSE, AND WHILE MAINTAINING MY FOOT ON THE BRAKE AFTER TRANSFERRING TO DRIVE OR REVERSE THE CAR HAS MOVED BY ITSELF BY APPROXIMATELY 3 FEET BEFORE COMING TO A STOP. EACH TIME THIS HAS HAPPENED I WAS ON A LEVEL SURFACE. THE DEALERSHIP INSPECTED MY CAR BUT COULD NOT FIND ANYTHING THAT WOULD CAUSE THIS TO HAPPEN.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11299631,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2020","dateComplaintFiled":"01/15/2020","vin":"5LM5J9XC6LG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WHILE DRIVING THE VEHICLE WHEN BACKING UP OR PULLING FORWARD THE BACK UP CAMERA, AND THE FORWARD CAMERA ARE NOT CONSTANT, AND JITTER RAPIDLY. THIS CAN LEAD TO AN ACCIDENT WHEN A PERSON IS BACKING UP AND THE CAMERA JITTERS TO THE POINT WHERE THE PERSON CAN NOT SEE CLEARLY USING THE BACK UP CAMERA OR THE FRONT CAMERA DURING DRIVING OPERATIONS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11286706,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"12/03/2019","vin":"5LM5J7XC3LG","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2020 LINCOLN AVIATOR. THE CONTACT STATED THAT THE WIPER FLUID FAILED TO PRODUCE ENOUGH SOLUTION TO CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN SEVERAL TIMES TO  ROBBERSON FORD (2100 NE 3RD ST, BEND, OR 97701, (541) 382-4521) WHERE IT WAS DIAGNOSED THAT THE PUMP, LINE, WINDSHIELD WIPER BLADES, AND A STRONGER RESERVOIR PUMP WERE NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11286402,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2019","dateComplaintFiled":"12/02/2019","vin":"5LM5J9XC7LG","components":"ELECTRICAL SYSTEM","summary":"I WAS DRIVING HOME AND THE ENGINE COOLANT DISPLAY ON THE PANEL ALL OF THE SUDDEN WAS AT THE MAXIMUM.  IT THEN WOULD NOT LET ME THROTTLE ANY MORE, SO I HAD TO PULL OVER TO THE SIDE AND TURN THE VEHICLE OFF.  I DID AND LET IT SIT 20 MINUTES AND THE ISSUE WAS STILL PRESENT.  VEHICLE WAS TOWED TO DEALER.  IT TURNS OUT TO BE AN INSTRUMENT / ELECTRICAL ISSUE AND THE VEHICLE WAS NOT ACTUALLY OVER HEATING.  SAME THING HAPPENED AGAIN 2 WEEKS LATER AFTER THE DEALER HAD UPDATED THE INSTRUMENT PANEL AND REPLACED THE SENSOR.  MY CAR HAD LESS THAN 5000 MILES AND BEEN IN THE SHOP ALMOST 5 TIMES INCLUDING THESE 2 INSTANCES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]},{"odiNumber":11281093,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2019","dateComplaintFiled":"11/19/2019","vin":"5LM5J7XC8LG","components":"ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER","summary":"I PURCHASED THE AUTO ON AUG 24, 2019. I HAVE ENCOUNTERED 5 ISSUES WITH THE VEHICLE SO FAR - 3 MECHANICAL AND 2, COSMETIC. I'LL FOCUS ON THE MECHANICAL. BESIDE THE PENDING RECALL, I AM EXPERIENCING THE FOLLOWING:  1) THE PASSENGER SEAT IN FRONT ROW LACKS THE MOTOR FOR THE MASSAGE FUNCTION. LINCOLN HAS NOW TAKEN OVER 2 MONTHS TO REPAIR DUE TO LACK OF PART.   2) THE ELECTRICAL PARKING BRAKE COMES ON WHILE DRIVING OCCASIONALLY.  3) THE VEHICLE CAMERA GETS DISTORTED WHEN SWITCHING CAR ON. HAPPENED TWICE, LAST TIME IT HAPPENED WAS A WEEK AGO 11/12.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]}]}