{"count":109,"message":"Results returned successfully","results":[{"odiNumber":11751568,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2026","dateComplaintFiled":"07/20/2026","vin":"5lmcj2d90ku","components":"ENGINE","summary":"Component: Engine (2.0L EcoBoost) \u2014 coolant intrusion into cylinders  What failed: The engine in my 2019 Lincoln MKC (2.0L EcoBoost, approximately 83,000 miles) failed due to internal coolant intrusion into the cylinders. This is a known defect in this engine, documented by the manufacturer in TSB 22-2229 (superseding TSB 19-2346), which acknowledges coolant leaking into the cylinders on 2.0L EcoBoost vehicles and specifies complete long block engine replacement as the only repair. My vehicle and the failed engine are available for inspection upon request. The car/engine is currently at the [XXX] Ford in Draper, UT.  Safety risk: Coolant intrusion causes engine misfires and can cause sudden loss of engine power while driving, hydro-locking of the engine, and \u2014 per the manufacturer's own bulletins and pending litigation \u2014 overheating, cracked cylinder heads, and engine fires. The check engine light began flashing while I was on the highway. I am also a dialysis patient awaiting a kidney transplant, and a sudden engine failure or stall while driving to medical treatment poses a serious safety risk.  Confirmed by a service center: Yes. On or about XXX, [XXX], a franchised Lincoln dealership, performed a borescope inspection of the engine and confirmed the failure, stating the engine must be replaced at a quoted cost of $7,897.45. I have the written diagnosis and repair estimate.  Inspected by the manufacturer or others: No police or insurance inspection was involved, as this was a mechanical failure rather than a collision.  Warning signs before failure: Unexplained low coolant level requiring repeated top-offs; white smoke from the exhaust, especially at cold start; check engine light, steady or flashing; rough running or misfire, often with codes P0300\u2013P0304 or P0316; sweet coolant smell. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11750623,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2026","dateComplaintFiled":"07/15/2026","vin":"5LMCJ2C92KU","components":"ENGINE","summary":"There is coolant intrusion into the cyl. It is a known concern and many complaints on line. Lincoln refuses to assist in the engine repair or replacement. Going down the road the engine misses and looses power causing difficulty controlling vehicle causing unsafe conditions for all traffic.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11745253,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2026","dateComplaintFiled":"06/19/2026","vin":"5lmcj3c93ku","components":"ENGINE","summary":"The engine on my 2019 Lincoln MKC has failed due to coolant intrusion. A known issue with this model car between 2017-2019. There are two cracked cylinders on the engine block. The dealership says that the engine must be replaced.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11744737,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2025","dateComplaintFiled":"06/17/2026","vin":"5LMTJ3DH4KU","components":"BACK OVER PREVENTION","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact had not experienced a failure associated with the recall. However, the contact was concerned that the dealer intended to inspect the vehicle to determine whether there was an issue with the rearview camera instead of replacing the back over prevention camera.  The contact believed that replacing the part regardless if a failure had occurred or not would be a more appropriate preventative measure due to the failure associated with the rearview camera.  The manufacturer was not notified of the issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11742458,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2026","dateComplaintFiled":"06/06/2026","vin":"5lmcj2c90ku","components":"ENGINE","summary":"Engine has coolant intrusion at 57,000 miles.  Mechanic recommends full engine replacement.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11742022,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"06/04/2026","vin":"5LMCJ3C94KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the following day, while attempting to start the vehicle, the contact noticed white smoke coming from the exhaust. The contact stated that while driving at an undisclosed speed, the vehicle idled and drove unusually rough. In addition, the contact stated that the vehicle misfired. The vehicle was taken to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced two Technical Bulletins, TSB 19-2346 and TSB 22-2133, which had similar failure descriptions. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 96,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11741772,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"06/03/2026","vin":"5LMCJ3C9XKU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a\u00a02019 Lincoln MKC. The contact stated that the engine experienced rough idling after starting with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs and coil pack; however, the failure recurred with the vehicle shuddering while driving. The vehicle was taken to the dealer, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately\u00a058,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11731792,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2025","dateComplaintFiled":"04/17/2026","vin":"5LMCJ1C95KU","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the vehicle failed to display an image of the rear of the vehicle. Additional safety information were also not available on the screen. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 96,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11731447,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2026","dateComplaintFiled":"04/15/2026","vin":"5LMCJ3C94KU","components":"SERVICE BRAKES,ENGINE","summary":"Engine failure TSB 19-2346,  A known/common issue with this engine.  The car only has 73,790 miles on it.  The car started shaking when started,  engine light on, empty coolant reservoir  and off then parking brake came on randomly several times ,  and the brakes locked up twice, which resulted in going over a curb.  Discontinued driving the vehicle after that incident obviously due to safety.  Ford service center gave a $13,000 repair estimate.   The vehicle is still at Ford and available for inspection.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11730825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"04/13/2026","vin":"5LMCJ3D97KU","components":"BACK OVER PREVENTION","summary":"The contact owns a 2019 Lincoln MKC. The contact stated that while in reverse(R), the back over prevention system displayed a black or blue distorted image, with the message \"Camera Not Available\" displayed. The contact stated that the failure created a visibility hazard for the driver. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 62,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11729070,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"04/03/2026","vin":"5LMCJ2C92KU","components":"BACK OVER PREVENTION","summary":"The back up camera works intermittently. Sometimes it just has a blurry or blue screen.  It has been ongoing for the last month.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728019,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2025","dateComplaintFiled":"03/30/2026","vin":"5LMCJ3D95KU","components":"ENGINE","summary":"The engine on my 2019 Lincoln MKC (2.0L EcoBoost) suffered a sudden internal failure without warning shortly after the factory powertrain warranty expired. The vehicle had no prior drivability issues, no warning lights, and had been maintained on schedule. While driving, the engine began running roughly and quickly lost power. The vehicle became unsafe to operate and had to be towed.  The dealership diagnosed the engine as having internal mechanical failure requiring complete engine replacement. I was told the failure was not due to maintenance and that the engine could not be repaired. The failure occurred only weeks after the 6-year/70,000-mile powertrain warranty period ended.  This appears consistent with other reported EcoBoost engine failures involving internal defects such as coolant intrusion, low-tension piston rings, or block-related issues. A sudden loss of power while driving presents a safety hazard, especially in traffic or at highway speeds.  I am submitting this complaint so NHTSA is aware of this engine failure pattern and the safety risk associated with unexpected engine shutdowns on these vehicles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11727638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2026","dateComplaintFiled":"03/28/2026","vin":"5LMCJ1D99KU","components":"UNKNOWN OR OTHER","summary":"The rear camera recall is many many months overdue for a fix. My rear camera hasn\u2019t worked probably in almost a year. Neither The dealership nor Ford have provided updates.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11725936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2026","dateComplaintFiled":"03/20/2026","vin":"5lmcj1d90ku","components":"ENGINE","summary":"The head gasket has failed, leading to coolant intrusion into the number 2 cylinder. Several misfires occurred due to this. This is a known issue due to the design of the lower block, which uses a channel, thus causing a very small surface area for the head gasket between the channel and the cylinder, which accelerates wear. Spent $3,000 to fix this well-known design issue. Car at ~100k miles.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11725234,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2019","dateComplaintFiled":"03/18/2026","vin":"5LMCJ1C99KU","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"The vehicle was recalled.  I took the vehicle to the dealer where it was purchased.  It was serviced.  The engine issue was addressed, so we thought.  The repair/replacement parts did not remedy the issue, despite it being in the shop for over 6 months.  The problem persists.  It is overheating in a 5 minute drive.  The local service department is saying there is no other remedy.  They keep asking we bring it in for another diagnosis, but the problem is the same as the 47,000 other vehicles that have been recalled by this same issue.  We purchased the car and have not been able to use it.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11723237,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2021","dateComplaintFiled":"03/10/2026","vin":"5LMTJ3DHXKU","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"I have been noticing that when my rear camera goes out that it takes out the heater controls, the maps and the radio and my screen goes totally blank, is this another issue or is it all related.  Thank you.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11722249,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2026","dateComplaintFiled":"03/05/2026","vin":"5LMCJ1C97KU","components":"ENGINE","summary":"ENGINE FAILURE DUE TO COOLANT INTRUSION TSB22-2229  DEALER SAID THIS TYPE OF FAILURE IS NOT COVERED BY MY EXTENDED WARRANTY AND FORD/LINCOLN CORP REFUSES TO PAY FOR THE REPAIR .","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11720797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2026","dateComplaintFiled":"02/26/2026","vin":"5lmcj3d9xku","components":"ENGINE","summary":"Purchased a 2019 Lincoln MKC from Mazda and Stokes on Ashley phosphate in North Charleston, South Carolina. I was told that the vehicle had recalls and they identify the recalls about the battery and the rear camera when I asked was there anything else wrong with the vehicle, they said no when I drove the vehicle home after a few days the engine light came on. After doing some diagnostics at the dealership, it will discovered that there was a misfire in the engine. They did a complementary repair. It took a couple of days when I received the vehicle. I took it home and after about a week, the engine light came back on for the same problem after further diagnostic come to find out that if this problem persist is because of coolant intrusion come to find out that this is common among engines that are 2.0 L Eco boost engine engines in the 2019 Lincoln MKC. I am making a complaint because I found out also that I will not get reimburse my money. Neither will they take the vehicle back. I called the Lincoln dealership and they will not do a Goodwill repair so I purchased a car about three weeks ago with them, knowing this problem and did not disclose it to me or told me about it cause this is common knowledge for this vehicle and they sold it to me and now I have payments on a broke vehicle, which I can\u2019t afford $11,000 new engine or a long block.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11718003,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2025","dateComplaintFiled":"02/14/2026","vin":"5lmcj3c91ku","components":"ENGINE","summary":"Engine seizes while driving and chokes due to engine misfire. First occurence was at 34kmiles in 9/2023 and when brought for emissions check mechanic said needed new spark plugs/coil so had them replaced for $800. 3-4months later after only 1k miles check engine light goes on again and car hums/rattles like it will stall. My brother runs diagnosis and same issue and that\u2019s when I started to do research and found that Lincoln MKC 2019 have known engine issues. As it was under warranty until dec 2024, I brought to Steven\u2019s Ford in Milford CT and raised this engine issue and specifically asked for full repair to ensure issue is fixed. 18 months later on 11/12/2025, while driving car the engine starts to hum and rattle feel like it will seize and check engine light goes on again. Same issue from when I had repair under warranty but Lincoln dealer claims it\u2019s a parts issue and not an engine issue. These vehicles are dangerous and can cause accident due to engine just stopping.  Dealership and Lincoln refuse to provide any support.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716109,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2026","dateComplaintFiled":"02/06/2026","vin":"5LMCJ3D97KU","components":"ENGINE","summary":"Ford's 2.0L EcoBoost engine has seen recalls and technical service bulletins (TSBs) primarily for coolant intrusion leading to engine failure, affecting models like the  2017-2019 MKC with issues stemming from a block design flaw and faulty head gaskets that allow coolant into cylinders, causing overheating, corrosion, and potential engine fires. This vehicle is confirmed to have coolant intrusion in the cylinders, resulting in premature engine failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715798,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2026","dateComplaintFiled":"02/05/2026","vin":"5LMCJ3C91KU","components":"SERVICE BRAKES,ENGINE","summary":"Engine warning light went on. Replaced spark plugs and coil to cylinder # 2. Then, Traction control light indicated system off. Technician advised the need for dealership software upgrade to ABS. Dealership advised that engine block allowing coolant intrusion into #2 cylinder. Needs a new engine. And need for a new ABS module, also defective.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2026","dateComplaintFiled":"02/05/2026","vin":"5LMCJ3D97KU","components":"ENGINE","summary":"My 2019 Lincoln MKC has the widespread coolant intrusion engine defect acknowledged by Ford. This is a premature internal engine failure due to design.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715635,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2026","dateComplaintFiled":"02/04/2026","vin":"5LMCJ1C97KU","components":"ENGINE","summary":"Vehicle overheated, due to collant entering #1 cylinder. This coolant intrusion is apparently a well documented issue, from an acknowledged engine defect. (TSB 19-2346, TSB 22-2133) Ford dealership recommended an $11,000 + tax engine replacement, with no relief, as car is past its warranty. The vehicle has 58540 miles. Lincoln customer service also declined any goodwill repair. Independent Service Dealer (Craig\u2019s Auto Repair Service 281-469-5949) first diagnosed the issue, recommended taking the vehicle to Ford Dealership (Tomball Ford).","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715225,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"02/03/2026","vin":"5LMCJ3D9XKU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact stated that the messages \"Service Advancetrac\", \"Hill Start Assist Not Available\", \"System Off - To Save Battery Please Turn Off Ignition or Start Engine\" were displayed. The vehicle was taken to the dealer, where it was diagnosed, and determined that the battery and the battery monitor sensor had failed and needed to be replaced. The parts were ordered to repair the vehicle. The vehicle was not yet repaired. The contact related the failure to NHTSA Campaign Number: 23V378000 (Engine); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715145,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2026","dateComplaintFiled":"02/02/2026","vin":"5LMCJ2C95KU","components":"STEERING","summary":"My power steering wheel stopped working . I got an alert : steering  assist fault service required. Took the car to the dealer ,  this cost me $5,700.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714790,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2025","dateComplaintFiled":"02/01/2026","vin":"5lmcj3d95ku","components":"ENGINE","summary":"Lincoln 2019 MKC reserve head gasket problem check engine light on. Took to dealership and confirmed with compression test that it was TSB \u2013 22\u20132229 had to replace engine with new long block. Lincoln Corporate Assistance paid some 2835.10 I paid $4265.05","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2025","dateComplaintFiled":"01/30/2026","vin":"5LMCJ2C92KU","components":"BACK OVER PREVENTION","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11712204,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2026","dateComplaintFiled":"01/20/2026","vin":"5LMCJ2C95KU","components":"ENGINE","summary":"My 2019 Lincoln MKC with only 52,200 miles experienced unrepairable engine damage due to an internal coolant intrusion condition that directly matches Ford TSB 22-2229. On or around Jan 1st or 2nd, a check engine warning light came on as I was driving home at night. I did not drive my car any further except to the dealership for service on 1/5/2026. The engine failure was diagnosed by the dealership on 1/6/2026.  This engine failure occurred well below a reasonable engine life expectancy, and is caused by a documented design defect. The manufacturer\u2019s refusal/delay in recalling these engines with a known design defect places drivers at risk of being stranded at any time of day or night, and drivers risk becoming a road hazard to themselves and others when experiencing complete engine failure.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705293,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2025","dateComplaintFiled":"12/16/2025","vin":"5LMCJ3D95KU","components":"ENGINE","summary":"2019 Lincoln MKC with 96K mileage suddenly started running rough around 30mph and I was losing power as I was entering a highway on a ramp. RPM needle was fluctuating between 2K and 3K. Immediately drove back home and towed it to Lincoln shop. They said its an issue with Coolant Intrusion into the engine compartment and would have to replace the engine block. Estimated at $11K. Extended warranty company said claim is likely to be denied as these Ecoboost 2.0L engines are notorious for these issues. It is a faulty manufacturing and there is no recall. Costing consumers thousands of dollars and also putting lives of passengers at risk.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11702879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2025","dateComplaintFiled":"12/03/2025","vin":"5LMCJ1D91KU","components":"ENGINE","summary":"My car misfired, then the heat wouldn't work then started to overheat.  The car is 2019 MKC 2.0L engine.  Only 64k miles on it. I am the original owner.  Took it to the dealership and they said the coolant has back up into the engine.  I read that this has been a known issue with these engines and was never notified.  It is going to cost 10k to replace this engine.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11702430,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/02/2025","vin":"5lmtj3dh7ku","components":"ENGINE","summary":"My initial reason I took the car to the dealership, was because the vehicle would not want to start or stay running after fuel was put in. I aIso had a check engine light on. After the dealership performed diagnostics on it, they said the purge valve was bad which was the cause of it not starting. The check engine light was on because it was low on coolant. So I scheduled another appointment with Wyatt Ford in Manistee MI 49660 on Dec 1, 2025. They performed a coolant pressure test and determined that it is losing pressure after shutdown. They cannot find a leak. They removed the spark plugs, but #3 spark plug is \"stuck\" and they are attempting to remove it. If the spark plug breaks, they will take more of the engine apart to access it and attempt to \"tap\" out the threads of it. The technician (Sherman) told me that the cause of it being stuck could be due to the fact of the coolant leaking into that cylinder.   Sherman was able to remove the #3 spark plug and found coolant in that #3 cylinder. They are now saying that the engine does need replaced and it is not safe to drive. The service department (Ava) gave me Ford Customer Service number to call to start a case. I called 800-392-3673 and spoke with Alex. She told me she will do some further research and call me back in about two hours. It is now 12:30 pm east coast time. After returning a call from her, she said that there are no programs at this time with Ford to assist with replacing the engine. Only if there is a recall on this is when they would be able to replace it for us.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11702262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/01/2025","vin":"5LMCJ1C94KU","components":"BACK OVER PREVENTION","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera had become inoperable while reversing. The local dealer was contacted, but the contact was informed that assistance could not be provided because the part needed for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,500.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700918,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2025","dateComplaintFiled":"11/21/2025","vin":"5lmcj2c99ku","components":"ENGINE","summary":"The 2019 Lincoln MKC model made prior to April 2019 is part of a variety of Ford/Lincoln manufactured models that are known to have a coolant intrusion issue. This causes various issues within the engine system such as head gasket failure, cracked cylinders, and cracked engine block causing the coolant to leak and potential for fire risk. Although check engine light warning will be present, the code is presented as a misfire and the suggested fix is to replace spark plugs and coils. This will be completed, and seem to resolve this issue however, it is temporary and problems continue to persist. The car will loose power while driving and be unable to accelerate or continue to keep consistent speed such as when driving on freeway. Despite having a TSB 22-2133, customers are not made publicly aware of this issue and if they do not fit within warranty timeframe the dealer will not complete recommended service of the issue. Therefore, the customer is not at fault for the unsafe, known manufacturing issue and therefore Ford/Lincoln should make the effort in correcting this prior to serious customer injury/death.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11699947,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"11/17/2025","vin":"5LMCJ1C93KU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinders #2 and #3. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,555.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11695729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2025","dateComplaintFiled":"10/27/2025","vin":"5LMTJ3DH8KU","components":"ENGINE","summary":"Total Engine Failure due to coolant leak into the 2.3L Ford motor. This is a KNOWN issue with the Ford motors and it is not covered. This eventual coolant leak makes the owner have to buy and replace the engine with one that has similar issues and costs $8300+. This is unacceptable and Ford needs to cover and address. Never had an engine do this to me before and it\u2019s horrible. Please hold Ford accountable. Navy AD and with the shit down, this will be an expense I can not cover with 3 children, one in college. Was planning on keeping this car till the filter falls off\u2026 not anymore I guess.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694422,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"10/19/2025","vin":"5LMCJ3D96KU","components":"ENGINE","summary":"There\u2019s a cracked block/head gasket causing coolant to leak into the cylinders and now my engine needs to be replaced.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692531,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2025","dateComplaintFiled":"10/10/2025","vin":"5LMCJ2D91KU","components":"BACK OVER PREVENTION","summary":"The contact owns a 2019 Lincoln MKC. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 51,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11691373,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2025","dateComplaintFiled":"10/04/2025","vin":"5LMCJ2C92KU","components":"ENGINE","summary":"The engine light came on. It was inspected and there is a coolant intrusion. Apparently, this was a known issue for this engine. There is an existing Technical Service Bulletin (TSB) 22-2229 and a Ford Customer Satisfaction Program (CSP) 21N12 related to this issue The program indicates up to 7 years or 84k miles, which I believe this falls under (my mileage is 42k) providing a one-time repair program providing a no-cost short block replacement.\u00a0Ford is not cooperating.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11687553,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"09/16/2025","vin":"5LMCJ2D90KU","components":"ENGINE","summary":"My car has been in and out of the shop since I purchased it, while still under the company\u2019s warranty. I have went months without my vehicle at times. I feel these issues were directly related to a known engine failure/faulty engine by the manufacturer. My car was in a shop for nearly two months due to a rough idle without any diagnosis because it wasn\u2019t producing a code. I brought the vehicle back in around a month later due to the same rough idle and was told the vehicle needed a new purge valve.  Currently, my vehicle is at a Ford dealership waiting for a new engine to be installed. My vehicle was misfiring at start up, but my check engine light never illuminated. My coolant reservoir was completely empty. I found out that coolant was leaking into the engine compartment. I have been without my vehicle for a month now.   At minimum Ford/Lincoln should be reimbursing the cost of my replacement engine since this is a known issue. Overall, I feel this should fall under a recall. I have a two year old daughter and driving this vehicle was a safety risk.  Had I known about these issues I would not have purchased the vehicle. Ford/Lincoln failed to disclose that these vehicles have a defect that causes coolant to leak into the engine\u2019s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure. Ford/Lincoln failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686603,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"09/11/2025","vin":"5LMCJ2D98KU","components":"ENGINE","summary":"The vehicle has now been at the dealership for almost two weeks. I drove the car in under its own power and was shocked to learn that it needs a new engine (long block) due to a known issue described in a Technical Service Bulletin (TSB) 19-2346  After doing my own research, I discovered that this is a widespread problem with the Ford 2.0L engine, and the dealership confirmed this by stating they\u2019ve replaced hundreds due to this defect. I then contacted Ford directly, but was told by customer service that the vehicle is out of warranty, and nothing could be done. The Ford case number is [XXX].  Let me be clear: this is not normal wear and tear. A major engine failure at only 63,000 miles is completely unacceptable \u2014 especially in a Certified Pre-Owned (CPO) vehicle, which I was sold as reliable transportation. I now realize that Ford and its dealers have been knowingly selling vehicles with a manufacturing defect, without taking responsibility when those vehicles inevitably fail.  This is a documented defect in the engine block, as acknowledged by Ford in the TSB. Yet there is no recall. Why?  This issue poses a serious safety risk, not to mention a massive financial burden for consumers who trusted Ford\u2019s certification and quality standards. It is deeply concerning that Ford has chosen to avoid accountability, leaving owners like myself to pay for expensive repairs stemming from your own design flaw.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11683826,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2025","dateComplaintFiled":"08/29/2025","vin":"5LMCJ2D97KU","components":"ENGINE","summary":"Coolant leak, no warning overheating car turned off,needs new engine,coolant leak into cylinder  ,only 62000 miles on the car","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678637,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2025","dateComplaintFiled":"08/05/2025","vin":"5LMCJ3D90KU","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"On or about July 29, 2025, the check engine light illuminated in my 2019 Lincoln MKC Sport with a 2.0L EcoBoost engine. A mechanic inspected the vehicle on August 4, 2025, and confirmed coolant is entering cylinder one, likely due to a blown head gasket or, less likely, an engine block crack. Symptoms include coolant loss, potential misfiring, and the check engine light activation. The issue was identified through diagnostic testing (e.g., borescope inspection or compression test, pending specific results). No external coolant leaks were observed, indicating an internal engine failure. The vehicle has 89,516 miles and was purchased three months ago on May 5, 2025, from Ford City in Champaign, Illinois. Safety Concerns: Coolant intrusion into cylinder one risks engine misfiring, rough idling, or sudden power loss, which could cause engine stalling or failure during operation. This poses a serious safety hazard, as it may lead to loss of vehicle control, particularly at highway speeds or in traffic, endangering the driver, passengers, and other road users. The defect compromises the reliability of the 2.0L EcoBoost engine and requires costly repairs. Additional Context: \u2022  No known history of severe overheating exists, but maintenance records prior to purchase are unavailable. \u2022  The vehicle has no aftermarket modifications. \u2022  No crashes or injuries have occurred, but the issue emerged shortly after purchase, suggesting a possible pre-existing defect. \u2022  Similar coolant intrusion issues have been reported in earlier 2.0L EcoBoost engines (e.g., 2013\u20132016 Ford models), and this may indicate a recurring defect in the 2019 MKC. \u2022  I urge NHTSA to investigate whether this engine issue warrants a recall due to its potential safety impact.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673753,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/15/2025","vin":"5LMCJ1C94KU","components":"ENGINE","summary":"My 2019 Lincoln MKC with a 2.0L EcoBoost engine experienced coolant intrusion into cylinder 2, leading to engine misfire, check engine light, and severe vibration. The dealership confirmed the issue and recommended a full long block engine replacement, estimated at over $11,000. This failure occurred at only 48,000 miles.  This appears to be the exact issue described in Ford TSB 19-2346, which covers 2017\u20132019 model year vehicles with the 2.0L EcoBoost engine, including the Lincoln MKC and MKZ. The TSB acknowledges a design-related coolant leak into the engine cylinders that can cause white smoke, misfire, rough running, and warning lights. Ford\u2019s recommended repair is to replace the long block assembly.  I believe this is a widespread design defect and request NHTSA\u2019s investigation to ensure proper manufacturer accountability.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673786,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"07/15/2025","vin":"5LMCJ3C99KU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle briefly vibrated, prompting the contact to discontinue driving the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into the cylinders resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668103,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2025","dateComplaintFiled":"06/20/2025","vin":"5LMCJ1C95KU","components":"ENGINE","summary":"only 69,000 miles and have engine failure. Car shut down on the highway and put me and my child in a very dangerous situation. Dealership diagnosed it as coolant intrusion into the engine. Seems to be a widely known problem with the MKC.  The engine now must be replaced and the cost is more than the car is worth.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666578,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"06/12/2025","vin":"5LMCJ3D93KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000(Engine); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664550,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2025","dateComplaintFiled":"06/03/2025","vin":"5LMCJ3C9XKU","components":"ENGINE","summary":"2019 MKC - Purchased from Lincoln last year used 20k.  Known coolant intrusion into the engine. Clouds of white smoke in exhaust and coolant leak. Misfire. Requires replacement per TSB  Ford replaced defective engines with exact same problem;  Customer Satisfaction Program 21N12 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine \u2013 Short Block Replacement After Coolant Intrusion, PROGRAM TERMS This program provides a no-cost, one-time repair (if needed) to the 1.5L short block, due to coolant intrusion to the cylinder bores, for 7 years of service or 84,000 miles from the warranty start date of the vehicle, whichever occurs first.   ...........but has not helped Lincoln Customers with the exact same issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663692,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"05/29/2025","vin":"5LMCJ3D94KU","components":"UNKNOWN OR OTHER","summary":"When placing the vehicle in Reverse, the camera image is distorted. This problem happens intermittently but when it does, I am unable to view any potential hazards as I back up.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656839,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2025","dateComplaintFiled":"04/25/2025","vin":"5LMCJ2D92KU","components":"ENGINE","summary":"Was uninformed about previous recalls to this same make and model that took place prior to me getting this vehicle. Was told by Ford dealership recently once I took the vehicle for diagnostic for engine light being on that coolant has been leaking into the engine and would require a brand new engine. This has been a manufacture issue that ford has been made aware of years ago and has done absolutely nothing about.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653911,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2024","dateComplaintFiled":"04/10/2025","vin":"5LMCJ1C91KU","components":"ENGINE","summary":"COOLANT LEAKED INTO THE EMGINE BLOCK THAT RESULTED IN THE ENGINE BEING  DAMAGED SO IT NEEDED TO BE REPLACED AT MY EXPENSE. THE CAR WAS PURCHASED ON JULY 2022 AND ONLY HAS 17500 MILES ON IT. THIS IS A KNOW PROBLEM WITH MANY LINCOLN KMC'S.  I THINK LINCOLN SHOULD PAY FOR ENGINE REPLACTMENT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11646921,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2025","dateComplaintFiled":"03/07/2025","vin":null,"components":"ENGINE","summary":"I started my car with no prior warning light or malfunction alerts on my dashboard or Lincoln phone app. Upon shifting into drive, the vehicle began shaking severely, accompanied by a loud rattling noise for the first time. I had the car towed to a Lincoln dealership, where they evaluated the issue (see attached file for their conclusion). Seeking a second opinion, I had it towed again to an independent service center, where they determined that a cracked electrical plug caused a transmission fluid leak. The defect put our safety at risk, as I was unknowingly driving with transmission fluid levels below the minimum and blackened oil.  As a result the transmission had to be replaced.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640057,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2024","dateComplaintFiled":"02/01/2025","vin":"5LMCJ2C99KU","components":"ENGINE","summary":"Coolant intrusion to cylinder in the engine","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633094,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2024","dateComplaintFiled":"12/30/2024","vin":"5LMCJ3D94KU","components":"UNKNOWN OR OTHER","summary":"On my 2019 Lincoln MKC, which has 53,000 miles, the weather adhesive on one side of the moon/sunroof has come loose. The entire assembly is nearly detached, and I suspect this is a manufacturing defect, considering the car is relatively new and has low mileage. While I was driving on the highway, the roof could have come completely loose and potentially hit someone, which raises significant safety concerns regarding this manufacturer issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622485,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"10/29/2024","vin":"5LMCJ2D93KU","components":"ENGINE","summary":"Misfire of Cylynder 1 and then had it replaced. Still losing coolant and rough start intermittently. White smoke from exhaust","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622486,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2024","dateComplaintFiled":"10/29/2024","vin":"5LMCJ2D93KU","components":"ENGINE","summary":"vehicle shaking when trying to start with me and my children in vehicle. Error code misfire of cylinder 1 and then smoke from exhaust. Just had it repaired in July","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621233,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2024","dateComplaintFiled":"10/22/2024","vin":"5LMCJ3C90KU","components":"ENGINE","summary":"engine misfires, using up antifreeze  PO302 PO316  Took to dealer, wanted to replace engine but I am 3 months out of warranty","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619946,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"10/15/2024","vin":"5LMCJ2C91KU","components":"AIR BAGS,SEATS","summary":"I have called Leith Lincoln in Raleigh twice in less than 30 days to report an alert that continues to come through on my Lincoln app about the airbags. The airbag light comes on-on the dashboard even when there is not a passenger in the seat. The Restraints Indicator Lamp Warning comes on and remains on for an ample amount of time. The alert on the app states that \"your airbag warning is on due to a fault with the passenger airbag detection indicator.\" It also tells me to contact the dealer. This is a safety concern for me.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11615338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"09/19/2024","vin":"5LMCJ2C92KU","components":"ENGINE","summary":"My Lincoln MKC 2019 2.0 EcoBoost with just 37k miles show and engine light. Dealership diagnostic was PC0301. Misfire on the cylinder number 1. The solution? Engine replacement with a cost of $9,000 USD. Due to a well know problem. Coolant leak. I can not afford to pay this amount, and unfortunately the vehicle is not under warranty. Ford Motor Company knows this issue and still isn\u2019t doing anything to help owners that are out of warranty. Surely is not a problem cause by the user, is a defect from factory. This problem also affects Canadian market and Mexico.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2024","dateComplaintFiled":"08/14/2024","vin":"5LMCJ2C92KU","components":"WHEELS","summary":"wheel bearing on driver's side front had to be replaced. It is not available for inspection.  vehicle started making a loud woomp woomp noise near the wheel.My wheel could have seized while driving. The problem was confirmed and resolved by an independent service center. The vehicle was inspected by an independent service center There were NO warning lamps or messages prior to the failure. Symptom first appeared July 27, 2024.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605245,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"07/29/2024","vin":"5LMCJ3D9XKU","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The coolant/ transmission fluid is found to be leaking into the engine. Now I to pay for a new engine when I have had the car 1 year and 8 months.  I still owe $22,000 on the vehicle, and while it\u2019s said that Lincoln knew about this problem, no recall was ever issued.  I am 3,000 miles over the warranty, but there are no security message popping up to say this is a problem.  The dealership said nothing is firing of to warn of a problem in the computer either. I had the oil changed 1 month ago but was not told or warned of an engine defect either ( I was under mileage    that time).  I am asking for assistance to replace this engine.  I feel there should have been a recall to replace the models effected.  Others have had their engines replaced free of charge   I asking to extended that same courtesy free of charge.  And a recall should be issued for theses bad engines when the problem was known prior to sale.  I have purchased Ford vehicles in the past and but I was married at the time but he too has a LMKC right now.  Please advise on some type of assistance.  Thank you","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11576795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2023","dateComplaintFiled":"03/12/2024","vin":"5LMCJ3C95KU","components":"ELECTRICAL SYSTEM","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11567720,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2023","dateComplaintFiled":"01/25/2024","vin":"5LMCJ3C94KU","components":"ELECTRICAL SYSTEM","summary":"I received a recall in July 2023 recall (23v378). It has now been six months of parking my car outdoors. I have contacted the dealership 3 times to no avail about the repair. Last contact was on 1/24/2024 no returned phone call.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11565715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2023","dateComplaintFiled":"01/16/2024","vin":"5LMCJ3D97KU","components":"ELECTRICAL SYSTEM","summary":"Recall - 23S28 - NHTSA recall 23V378  I have not been able to get my dealership to return my calls or fix this recall - Monadnock Ford  119 Monadnock Highway  Swanzey, NH 03446    I contacted them back in August and they finally (after multiple efforts) got back to me in November and asked for my info. I asked for an eta and they told me parts were on backorder. I have contacted them via their website, phone and email multiple times for an update with no reply.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11561270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2023","dateComplaintFiled":"12/21/2023","vin":"","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact stated while driving at an undisclosed speed, the vehicle overheated. The contact allowed the vehicle to cool down and restarted the vehicle; however, the temperature level immediately registered from cold to hot. The contact stated that the failure reoccurred three times and the process was repeated; however, the vehicle remained inoperable. The vehicle was towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The contact stated that when the temperature level was hot, coolant was leaking into the oil, which caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure and agreed to pay a portion of the cost to repair the vehicle. The failure mileage was approximately 74,000. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11556957,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2023","dateComplaintFiled":"11/27/2023","vin":"5LMCJ3D96KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11555011,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2023","dateComplaintFiled":"11/14/2023","vin":"5LMTJ3DHXKU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11555032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"11/14/2023","vin":"","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2023","dateComplaintFiled":"11/07/2023","vin":"5LMCJ3D99KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553532,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"11/04/2023","vin":"5LMCJ2C95KU","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Recall 23S28 on my vehicle has never been repaired. have contacted dealership several times and have been told I would have to wait for part. Three months is not acceptable . I have tried to call 888-327-4236 and line does not connect. Also tried to email NHTSA.gov and will not go through.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553442,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"11/03/2023","vin":"5LMCJ2C99KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but referred the contact back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553079,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2023","dateComplaintFiled":"11/01/2023","vin":"5LMCJ3D92KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552794,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2023","dateComplaintFiled":"10/31/2023","vin":"5LMCJ1C92KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552837,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2023","dateComplaintFiled":"10/31/2023","vin":"5LMTJ3DH8KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552102,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"10/26/2023","vin":"5LMCJ3C96KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2023","dateComplaintFiled":"10/20/2023","vin":"5LMCJ1C99KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"10/20/2023","vin":"5LMCJ3C9XKU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact stated that she had disconnected the battery. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"10/11/2023","vin":"5LMCJ2D99KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact stated that the vehicle was experiencing a rough start. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer.  The manufacturer was made aware of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549200,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2023","dateComplaintFiled":"10/10/2023","vin":"5LMCJ2D98KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000(Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548500,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"10/05/2023","vin":"5LMCJ3D98KU","components":"ELECTRICAL SYSTEM","summary":"Received recall notice and advised in AUG in letter that parts were available . Made appt with Nick Mayer Lincoln Mayfield Hts Ohio for 9/6 8:00 am. While on the way they called to say they cant do it because they didn't have the parts. I visited  on 9/11 and discussed with the service manager that I was on the list and they would contact me////// Watching the Cleveland news tonight I see that there was a fire of a 2019 MKC3 .  I will be 81 years old very soon and really don't need this [XXX].  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548066,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2023","dateComplaintFiled":"10/03/2023","vin":"5LMCJ3D9XKU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to remedy the recall repair. The manufacture was notified of the issue. The VIN tool confirmed parts are now available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546913,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"09/27/2023","vin":"5LMCJ3C95KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact attempted to jumpstart the vehicle however, the battery failed. The vehicle started getting hot and the battery terminal was disconnected. The vehicle was towed to the residence and remained their inoperable. The contact called the dealer and was informed that the manufacturer only provided 2 parts per week per dealer for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545608,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"09/20/2023","vin":"5LMCJ2C90KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but referred the contact to the dealer. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544296,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2023","dateComplaintFiled":"09/13/2023","vin":"5LMCJ3C97KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Camelback Lincoln (1400 E Camelback Rd, Phoenix, AZ 85014) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543352,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"09/08/2023","vin":"5LMCJ1D93KU","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"In June of 2023, a potential fire recall was issued. Contacted two dealerships, was told no parts available. In August 2023, a second notice regarding fire (whether car is running or parked). Called dealer and was told \u201cno parts yet, out on wait list, no idea when parts will come in.\u201d  Called several times.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540297,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"08/23/2023","vin":"5LMCJ3C91KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538004,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"08/11/2023","vin":"5LMCJ3C92KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked at a gas station the vehicle caught on fire. The dealer was made aware of the issue. The manufacturer was made aware of the issue. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537434,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"08/09/2023","vin":"5LMCJ1C94KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536901,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/07/2023","vin":"5LMTJ3DH4KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11534638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2023","dateComplaintFiled":"07/26/2023","vin":"5LMCJ2D91KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2023","dateComplaintFiled":"07/20/2023","vin":"5LMCJ2C94KU","components":"ENGINE","summary":"One morning I started the car and it was running rough.  Soon after the engine light went on.  We contacted the Ford dealership  and they advised us that they could not examine the vehicle until next week and advised us to go to the local car dealership who would run a diagnostic and we code take the results to the dealership and they would check the error code for what may be causing the engine light to come on.  We took the car to a local car parts store who ran a diagnostic then took the error code to the local Ford dealership who informed us that the error code showed a problem with misfire of some kind and they could not look at the car until the follwowing week.  The dealership stated it was okay to drive the car until next week when they can look further into the problem.  We drove the car for a few days when the car showed that it was overheating.   We then took the car to a car parts store near by (different from the previous car part store) who found the car was low on antifreeze and refilled the car with antifreeze.  A few days later the Ford dealership examed the car and found the engine was leaking antifreeze into the cylinder.  The dealership infomed us that service advisory that this was a know problem with this Make and Model of vehicle  and stated this was a \"design flaw\" with this engine.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532002,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2023","dateComplaintFiled":"07/13/2023","vin":"5LMCJ2C93KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.  VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532108,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2023","dateComplaintFiled":"07/13/2023","vin":"5LMCJ3C91KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.  VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2023","dateComplaintFiled":"07/07/2023","vin":"5LMCJ3D95KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530669,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2023","dateComplaintFiled":"07/06/2023","vin":"5LMTJ3DH9KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"06/30/2023","vin":"5LMTJ3DH0KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact stated that after the vehicle was parked, the following day, he attempted to start the vehicle, but the vehicle failed to start. The contact stated that after several attempts, the contact notified a friend, and the vehicle was jumpstarted. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The contact received notification of the NHTSA Campaign Number: 23V378000 (Engine). Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 51,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"06/30/2023","vin":"5LMCJ3D97KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2023","dateComplaintFiled":"06/29/2023","vin":"5LMCJ1C93KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC.  The contact stated that while her son was driving at an undisclosed speed, the vehicle started to shudder. The engine overheated warning light and the check engine warning light was illuminated. The contact\u2019s son was able to drive the vehicle to the contact\u2019s residence. The contact then stated that after the vehicle had been parked for approximately two days, she started the vehicle and the vehicle started to shudder with the engine overheated warning light, and the check engine warning light illuminated was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the battery and unknown wiring harnesses and sensors had failed and an in-line fuse to the battery monitor sensor power circuit needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound at the front center underneath the vehicle. The contact then stated that she received notification of NHTSA Campaign Number: 23V378000 (Engine). The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 59,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529052,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"06/27/2023","vin":"5LMCJ2C94KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529114,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2023","dateComplaintFiled":"06/27/2023","vin":"5LMCJ2D93KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue.  The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11528864,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2023","dateComplaintFiled":"06/26/2023","vin":"5LMTJ3DH7KU","components":"ENGINE","summary":"The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11525766,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2023","dateComplaintFiled":"06/07/2023","vin":"5LMCJ3D95KU","components":"ELECTRICAL SYSTEM","summary":"https://abc7chicago.com/ford-lincoln-mkc-suv-recall-fire-concerns/13337855/  The issue stems from a battery monitoring sensor that, because of where it's placed in the vehicle, could get damaged when the battery or electric components around it are serviced. The damage could cause a short circuit that, because there's no fuse in the circuitry, could lead to overheating and a fire.  The vehicles involved are model year 2015 through 2019 Lincoln MKC SUVs  I am reporting this because of the article that was distributed (above). Per your site, I do not have a recall. Per the Lincoln dealer I do, but they cannot allow me to come in for remediation due to not having guidance from Lincoln yet. Raising further awareness that this is an issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11519572,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2023","dateComplaintFiled":"04/29/2023","vin":"5LMTJ3DH6KU","components":"WHEELS","summary":"I had my winter tires replaced with my summer tires.  The repairman told me that the lug nuts were swelling and shouldn\u2019t be put back on the vehicle, they may not be removable if there was a need to do it roadside.  They said that this is an extremely prevalent problem with ford vehicles and Ford was not taking ownership of the problem. They even recommended that I NOT replace them with OEM parts but to buy after market uncapped lug nuts.  They had a large box of defective lug nuts sitting in the repair area.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491480,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"10/30/2022","vin":"5LMCJ1C95KU","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"I purchased this vehicle less than 30 days. It had 29,257 miles. From day one, the vehicle came with no heating. When you push for heat, the cold AC blows. The part is in national back order. Secondly, when driving car at 20- 45 miles there is vibration, like a window is down when on a highway, but I'm driving in my neighborhood with all windows up. The vibration is unbearable. Thirdly and most importantly,  when I slow to break,  the car revs up, as if it won't stop. This is very unsettling. I'm never at ease because of this. This is a newer vehicle. There's a Toyota Camry 2011 and a Mitsubishi Outlander 2018 outperforming my newer Lincoln MKC 2019. I'm now afraid to drive the MKC because of the safety concerns.  I just bought the car in October 5, 2022. I've reported this to corporate Lincoln. I don't understand why there hasn't been a recall.  I do notice a flood of these vehicles in the market for sale.  I'm afraid to drive this vehicle.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484200,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"09/13/2022","vin":"5LMCJ1C98KU","components":"ENGINE","summary":"My 2019 Lincoln MKC has a coolant leak internal the engine. It is a known issue listed on the TSB (Technical Service Bulletin), however, Lincoln does not want to knowingly issue a recall. It has been informed as well per a Lincoln Dealership Service Advisor that several Lincoln\u2019s have been in the dealership with this specific issue In which they feel that Lincoln should issue a recall, however, has not due to them not wanting to be responsible for replacing multiple engines due to the financial expense. I have spoken to Lincoln corporate in which they agreed to assist with the expense, however, will not cover the full amount. I have researched as well as paid over $600 to have a Auto shop confirm that the issue being experienced is not something that one can cause themselves directly to a vehicle regardless of the mileage. This is a 2019 Lincoln MKC in which should absolutely not be taking place as well unsafe and concerning with having a minor traveling in the vehicle. TSB 19-2208","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11417979,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2021","dateComplaintFiled":"05/20/2021","vin":"5LMCJ3C91KU","components":"VISIBILITY/WIPER","summary":"Not always, but when it is wet raining weather the wipers will not work properly. They slow step across the windshield and/or stop working all together. This was repaired a few months after we purchased the vehicle in September 2019. It happen again in March 2021 and now in May 2021. The dealer kept the vehicle for two weeks in March and said it was a ground wire issue. I took the vehicle back May 2021after running into rain and they wouldn't work, but started working by the time I got it back to the dealer and the rain had stopped. We are worried that at anytime we could run into rain and they could stop working, we have been lucky that the times it stopped working it was daylight and not at night.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11378525,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2020","dateComplaintFiled":"12/08/2020","vin":"5LMCJ1D98KU","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING","summary":"TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCHASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11298516,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2019","dateComplaintFiled":"01/11/2020","vin":"5LMCJ2C97KU","components":"ENGINE","summary":"WHILE DRIVING MY VEHICLE ON A HIGHWAY, SMOKE STARTED TO COME FROM THE HOOD. THIS IS APPROXIMATELY 10-15 MINUTES AFTER I HAD BEEN DRIVING THE VEHICLE. THE SMOKE BECAME WORSE AND LUCKILY I WAS ABLE TO PULL OVER TO TURN THE VEHICLE OFF. THE SMOKE CONTINUED TO INTENSIFY AND STARTED TO COME THROUGH THE VENTS. I EXITED THE VEHICLE AND SAW FIRE UNDERNEATH THE THE CAR. NOT TOO LONG AFTER THE ENTIRE HOOD OF THE VEHICLE WAS ENGULFED IN FLAMES, WHICH CAUSE THE WINDSHIELD TO BUST. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO PUT THE FIRE OUT. THE FIRE REPORT (XXX)DEEMED THIS AS ACCIDENTAL AND BELIEVE A MECHANICAL FIRE.*DT    ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB*JB","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11271696,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2019","dateComplaintFiled":"10/28/2019","vin":"5LMCJ3D96KU","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING ON THE HIGHWAY.  THE ERROR MESSAGE \"THE VEHICLE HAS SHUT DOWN\" APPEAREDIN ON THE DASHBOARD.  HAD THERE BEEN A TRANSPORT TRAILER BEHIND US, WE COULD HAVE BEEN KILLED.  FORD CUSTOMER SERVICE IS DOING NOTHING FOR US.  VERY DISAPPOINTING AS MY MOTHER NOW HAS TO DRIVE A VEHICLE THAT SHE IS AFRAID TO DRIVE.  THIS CAR IS UNSAFE!","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]},{"odiNumber":11192793,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2019","dateComplaintFiled":"03/31/2019","vin":"5LMCJ1D96KU","components":"SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER","summary":"WHILE DRIVING THE VEHICLE (SINCE 02/02/19), THERE IS A CONSTANT VIBRATION THAT FEELS LIKE I'M DRIVING ON RUMBLE STRIPS OVER NEWLY PAVED ROADS.  WHEN ON PATCHED ROADS, THE VEHICLE SHAKES SO VIOLENTLY, THAT IT FEELS LIKE THE VEHICLE IS GOING TO FALL APART.  NO PICS TO SHOW OR SOUND FROM THE VEHICLE.  THERE HAVE BEEN MULTIPLE TRIPS THE DEALERSHIP, WHO INITIALLY REPORTED IT WAS A PROBLEM WITH FLAT SPOTS IN THE TIRES, HOWEVER, AFTER THEY WE CHANGED (WITH TIRES FROM ANOTHER VEHICLE ON THE LOT) THE PROBLEM CONTINUED.  THE NEXT REASON WAS 'THAT THE VIBRATION WAS INTRINSIC TO THE VEHICLE.'  THE DEALER HAS 'REBALANCED THE TIRES MULTIPLE TIMES' WHICH ONLY CHANGES THE SPEED AT WHICH THE VIBRATION IS FELT THE GREATEST.  THE RANGE OF SPEED IS 25-50, IS LESS INTENSE FROM 50-60, AND RESUMES INTENSITY FROM 60+.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"MKC","manufacturer":"Ford Motor Company"}]}]}