{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11625816,"manufacturer":"Mack Trucks, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2024","dateComplaintFiled":"11/17/2024","vin":"1M2MDBAA9SS","components":"POWER TRAIN,SERVICE BRAKES","summary":"[XXX] - the truck lost brakes for the first time. The truck was returned 3/15/24  3/20/24 - The truck went back in the shop to get parts installed that were ordered. The truck was picked up 4/15/24.   4/16/24 - The truck went back in to the dealer for break noise and issues. The truck was picked up on 4/19/24.   4/22/24 - The truck went back to the dealer for break failure and issues. The truck was picked up 5/4/24  7/5/24 - The truck went back in the shop for break issues. The truck was picked up on 7/15/24   8/20/24 - the truck lost breaks - @ 11:14am, we called Dave/Mangino's @ 11:21am Let him know that we are done with the truck - it's not safe and that the dealer needs to figure out what to do next.   8/22/24 - Dropped truck off at Mangino's for the \"Buy Back\" per Dave Grossbeck. Also turned in the licenses plates. Waiting to hear from Dave for exact amount of check.  8/23/24 - Dave Grossbeck - told us he still does not have any answers from GM It's going to take some time.  8/26/24 - we went to Mangino's and met with Dave Grossbeck & Mike Coffey to call GM Customer Service together. Asked to speak with a supervisor. Was told they would have a call back within 24-48 hours. Have not heard back to date (8/30/24). Dave Grossbeck called GM Upper Management and was told they were having a meeting on Wednesday (8/28/24) regarding the truck.   8/26/24 - we contacted Gus (GM Engineer) regarding the truck - Guys replied that he was coming out on Wednesday (8/28/24) to evaluate the truck.   8/28/24 - Gus came to Mangino's  - we heard nothing from anyone.  8/29/24 - we stopped in at Mangino's Dave Grossbeck had no new answers.  8/30/24 - Dave Grossbeck returned a call from us. Dave requested our GM claim #.  9/9/24 we received a payment for the truck in full minus interest and deal fees for the buy back.  A week later the truck was on the dealers lot for sale.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"MACK","productModel":"MD","manufacturer":"Mack Trucks, Inc."}]}]}