{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10981434,"manufacturer":"Motor Coach Industries, Inc","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2015","dateComplaintFiled":"04/29/2017","vin":"1M83JMPA63P","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"COACH SIDE GLASS IS BOWING (CHANGING SHAPE) AND DE-BONDING. ALL GLASS ON COACH SAYS \"SI-GI\", WHICH IS THE DEFECTIVE GLASS SUBJECT TO A RECALL (NHTSA RECALL #10V373000). CONTACTED MCI IN 2015 AFTER 1 OF THE PIECES OF GLASS ACTUALLY ALMOST FELL OUT. MFGR REFUSES TO HONOR WARRANTY BECAUSE THEY SHIPPED REPLACEMENT GLASS TO THE PREVIOUS VEHICLE OWNER FOR THEM TO INSTALL THEMSELVES. DEFECTIVE SI-GI GLASS STILL IN THE COACH. MFGR PRACTICE OF SHIPPING REPLACEMENT GLASS TO OWNERS IS A VERY BAD IDEA. MFGR DOES NOT ACTUALLY VERIFY THAT THE WORK WAS COMPLETED. I'M SURE 95% OF OWNERS NEVER GET AROUND TO INSTALLING IT OR JUST KEEP THE GLASS AS SPARES, SO THE RECALL IS ACTUALLY NEVER COMPLETED. AS TEMPORARY FIX, WE RE-BONDED THE GLASS THAT WAS COMING DE-BONDED, BUT IT IS BECOMING DE-BONDED AGAIN, SINCE GLASS ON THE BUS HAS BOWED. WE WANT MFGR TO HONOR THE RECALL, AS IT WAS NEVER DONE, AND GLASS IS VERY BAD.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MCI","productModel":"J4500","manufacturer":"Motor Coach Industries, Inc"}]}]}