{"count":466,"message":"Results returned successfully","results":[{"odiNumber":11637872,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2024","dateComplaintFiled":"01/23/2025","vin":"WDBUF70J43A","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2003 Mercedes-Benz E500. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed but the pedal was stiff. The vehicle was taken to two dealers where it was diagnosed that the brake pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11628014,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2024","dateComplaintFiled":"11/30/2024","vin":"WDBUF65J63A","components":"FUEL/PROPULSION SYSTEM","summary":"I inherited my dad's 2003 Mercedes Benz E320 when he passed away last year. He kept the car in pristine condition. About a month ago while driving it, I noticed a strong smell of gasoline in the cabin of the vehicle. The odor is strong just after filling the tank, and then it disappears at appox. 3 quarters of a tank. This issue has been physically challenging for me, making me dizzy and giving me migraines. I'm also very concerned about the safety issues relating to gasoline fumes inside the car... My understanding is that this is a common issue for the said Mercedes Benz model and year. It is a dangerous parts defect that is unacceptable.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11602318,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2024","dateComplaintFiled":"07/15/2024","vin":"WDBUF65J33A","components":"SERVICE BRAKES","summary":"MB USA is not honoring Recall 2005110001 for 25 years per NHTSA Bulletin. The Mercedes Benz Representative said that the recall is closed for a 2003 car, but which should not be closed until 2028 for my car. The Mercedes Benz Representative agreed that she does see the car matches the 2003-2006 E class with chassis of A336226 falling between A0- and A7- for the recall. The Mercedes Benz Representative gave no explanation as to why the 25 year recall has closed prior to 2031. The faulty SBC has caused numerous problems. If the recall is not honored, I plan to file a lawsuit against Mercedes. A formal complaint is being filed with the NHTSA for MB USA's lack of adhering to the recall for the full 25 years.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11602322,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2024","dateComplaintFiled":"07/15/2024","vin":"WDBUF65J33A","components":"SERVICE BRAKES","summary":"The contact owns a 2003 Mercedes-Benz E-320. The contact stated while driving 30 MPH, the braking system became inoperable. The contact stated that the ABS warning light was illuminated after the failure. The contact stated that the failure was related to TSB: 2005110001. The contact called the local dealer and was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the failure was due to the sensotronic brake control (SBC) braking system. The manufacturer was contacted and the contact was informed that the VIN was not under recall for the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11584280,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"04/21/2024","vin":"WDBUF70J33A","components":"SUSPENSION","summary":"Air suspension in the rear suddenly failed making it impossible to drive, also triggered a red warning of \"stop, car too low\"","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11558414,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"12/04/2023","vin":"WDBUF76J93A","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2003 Mercedes-Benz AMG E55. The contact stated that while driving at an undisclosed speed, he smelled an abnormal gasoline odor inside of the vehicle. After a visual inspection of the rear seats, the contact observed gasoline pooling underneath the rear seats. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB: 2008-020001. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES-BENZ","productModel":"AMG E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11530938,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"07/07/2023","vin":"WDBUF65JX3A","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2003 Mercedes-Benz E320. The contact stated that there was an abnormal fuel odor throughout the vehicle. Upon inspection, the contact discovered a fuel leak coming from underneath the vehicle, above the fuel tank. The vehicle was not yet diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 202,800.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11519041,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2023","dateComplaintFiled":"04/26/2023","vin":"WDBUF76J63A","components":"ELECTRICAL SYSTEM","summary":"The Alternator died after just over two years from being replaced by Mercedes part and labor causing a loss of electrical power and a loss of brake in the car.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES-BENZ","productModel":"AMG E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11510219,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2022","dateComplaintFiled":"03/05/2023","vin":"WDBUF65J83A","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"*1. The Fuel Tank and components and/or system failed or malfunctioned. *2. After filling the gas tank, the odor of strong pungent gasoline fumes fills the cabin of the and lingers for some time in the car and garage until the gasoline level goes down after being driven for a few miles. *3The car has been taken to a certified Mercedes Benz Dealership Service Center and was told that the problem was the gas tank and system/components. *4.The car was inspected by a certified Mercedes Benz Dealership Service Center Mechanic *5. There were NO warning lamps or messages on the dashboard or message center on car. The only symptoms of the problem was the strong odor of gasoline fumes after fuel fill ups.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11492801,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2022","dateComplaintFiled":"11/08/2022","vin":"WDBUF65J93A","components":"AIR BAGS","summary":"System restraint malfunction seems like it the passenger side airbag won\u2019t let you no if on or of","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11484657,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2022","dateComplaintFiled":"09/15/2022","vin":"WDBUF65J83X","components":"ELECTRICAL SYSTEM","summary":"Everytime I get in my car, the battery is dead! I have purchased several brand new batteries, and the same thing! I purchased a new battery, and my wife and I went on vacation, and as we was headed back home, we began to smell a real foul oder! We stop to the gas station, and looked everywhere, but didn't see anything! As we continue to drive, and turned in the drive way the battery light came on! I opened the trunk, and there was the foul smell, and the battery was so hot it could have caught fire, luckily we was home","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11483387,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2022","dateComplaintFiled":"09/07/2022","vin":"WDBUF70J43A","components":"SERVICE BRAKES","summary":"The contact owns a 2003 Mercedes-Benz E500. The contact stated that there was leakage coming from the driver\u2019s and the passenger\u2019s side sunroof. The contact stated that the vehicle was taken to a local dealer. The contact was informed that the only warranty would be for the module. The contact stated as he was driving the vehicle into the dealer service center the ESP warning light illuminated. The contact stated that after the ESP warning light disappeared, the brake warning light illuminated. The contact stated that when the brake pedal was depressed the vehicle failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 97,648.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11474110,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"07/15/2022","vin":"Wdbuf65j23a","components":"SERVICE BRAKES","summary":"Brakes failed","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11473415,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2022","dateComplaintFiled":"07/11/2022","vin":"WDBUF65J03A","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2003 Mercedes-Benz E320. The contact stated that after refueling the vehicle there was an abnormal gasoline odor inside the vehicle. The contact removed the rear seat where the fuel tank was located and discovered that fuel was leaking into the vehicle underneath the rear seat instead of going into the fuel tank. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 73,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11471996,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/30/2022","dateComplaintFiled":"07/01/2022","vin":"WDBUF70J23A","components":"AIR BAGS","summary":"The contact owns a 2003 Mercedes-Benz E500. The contact stated while driving 75 MPH, the air bags on the driver\u2019s side of the vehicle inadvertently deployed without warning. After the air bags were deployed, a message showing an air bag malfunction was displayed on the instrument panel. The contact received medical attention for ringing in his ear from the air bag deployment. The vehicle was not diagnosed because the dealer informed the contact that he had to pay for the diagnostic test. The manufacturer was not contacted. The failure mileage was 65,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11464802,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2022","dateComplaintFiled":"05/16/2022","vin":"WDBUF70J73A","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"I OWN A 2003 MERCEDES BENZ E500. MY WIFE WAS DRIVING THE CAR ABOUT 25 MPH .SHE PUT ON THE BRAKES AND A BRIGHT RED SIGNAL APPEARED ON THE SCREEN AND THE CAR BRAKES FAILED .TO AVOID AN ACCIDENT ,MY WIFE DROVE INTO AN UPHILL PARKING LOT WHERE THE CAR CAME TO A STOP WITHOUT THE CARS BRAKES HELP .AFTER WE CALMED DOWN ,WE CALLED AAA AND HAD THE CAR TOWED TO RIZZOLI'S MECEDEZ REPAIR 702 WEST GRAND AVE GROVER BEACH CA 93433 PHONE NUMBER 805-481-0832 WHICH WAS CLOSED AND THE CAR WAS LEFT IN THEIR PARKING LOT WITH THE KEYS LEFT IN THE DROP BOX .THIS WAS THE CLOSEST MERCEDES REPAIR PLACE WE COULD THINK OF IN OUR STATE OF SHOCK. WE WERE NOTIFIED THAT SBC BRAKE SYSTEM HAD FAILED AND IT WOULD COST $3453.06 TO REPAIR .I FOUND OUT THAT THERE HAD BEEN A 25 YEAR EXTENDED WARRANTY ON THE VIN NUMBER IN QUESTION .AFTER THE REPAIR I STILL NOTICED SOME CUSHIONING OF THE BRAKE PEDAL BUT THE CAR BRAKES DID WORK . RIZZOLIS IS NOT AN AUTHORIZED REPAIR SHOP .I CALLED THE AUTHORIZED DEALER WHERE I PURCHASED THE CAR ALPHONOS ,1423 CALLE JOAQUIN,SAN LUIS OBISPO ,93405 ,805 4382701 PRIOR TO GET THE CARS BRAKES REPAIRED AND THE REPRESENTATIVE I TALKED TO SAID THEY DO NOT HAVE A RECALL LISTED ON THE VEHICLE AND COULD NOT HELP ME . I AM SEEKING REEMBERSEMENT OF THE COST OF REPAIR SINCE THE DEALER I BOUGHT THE CAR FROM WOULD NOT HONOR REPAIRING THE VEHICLE ON THE 25 YEAR WARRANTEE . THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11463277,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2022","dateComplaintFiled":"05/03/2022","vin":"WDBUF70J73A","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2003 Mercedes-Benz E500. The contact stated while driving approximately 25 MPH, the brakes became inoperable. The brake warning light was illuminated. The vehicle was towed to the local dealer who diagnose the failure to be the Sensotronic Brake Control (SBC) electronic braking system. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11445844,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"01/02/2022","vin":"WDBUF65J03A","components":"FUEL/PROPULSION SYSTEM","summary":"After fueling up, a smell of gas occurs. Slight gas puddle forms under the car after every fuel up. Drops gas gauge down and after that no more smell of fuel but still slight puddle of gas after leaving the car parked. Noticed it about a month ago and it seems to get worse. Doesn't seem safe knowing the car is leaking fuel.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11439065,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2020","dateComplaintFiled":"11/02/2021","vin":"WDBUF70JX3A","components":"FORWARD COLLISION AVOIDANCE","summary":"I am in immediate need of a confirmation that Mercedes Benz USA or any dealership performed a Sensotronic Brake Control services on my 2003 E500 Mercedes Benz relative to Safety Recall #2005110001. Is MZBUSA required to report ALL vehicles that were serviced under this recall? Please , if service was completed, provide the dates(s) and place where the work was done. I cannot stress how important this is, and a timely response is VERY relevant to the Court situation about MZBUSA's contention that the SBC pump was replaced.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11425968,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2021","dateComplaintFiled":"07/22/2021","vin":"WDBUF70JX3A","components":"SUSPENSION","summary":"The contact owns a 2003 Mercedes-Benz E500. The contact stated while driving 45 mph, the air bag suspension detached from the subframe which caused the shock to lean into the tire. The rear driver\u2019s side wheel ceased turning. The contact stated that there was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 139,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11395323,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2021","dateComplaintFiled":"02/08/2021","vin":"WDBUF70J93A","components":"SUSPENSION","summary":"ALMOST IN AN ACCIDENT AS THE AIRMATIC SUSPENSION FAILED. CAR SUDDENLY LOWERED WHILE DRIVING. CHANGED AIR SHOCKED, FAILED AGAIN AFTER 2 YEARS. THIS CAR HAS ONLY LESS 93000 MILES. ALL MECHANICS ACROSS THE BOARD KNOW THIS IS THE PROBLEM MERCEDES HAS REFUSED TO TAKE CARE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES-BENZ","productModel":"E350","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11362237,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2020","dateComplaintFiled":"10/01/2020","vin":"WDBUF70JX3A","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"MZB ISSUED A 25-YEAR-WARRANTY/SAFETY RECALL EXTENSION ON MY 2003 E500 MZB CAR; #2005110001 -FOR THE SENSOTRONIC BRAKE SYSTEM. AROUND AUGUST 2020 I WAS DRIVING ON SURFACE STREET WHEN SUDDENLY THE DASHBOARD STARTED FLASHING RED WARNINGS AND THE SPEED IMMEDIATELY REDUCED AND TRANSMISSION WAS LOCKED IN FIRST GEAR. I WAS ALMOST REAR-ENDED AND MANAGED TO PULL CAR CURBSIDE. I THEN SLOWLY DROVE CAR HOME, AND THE NEXT DAY CONTACTE A MASTER ASE MZB MECHANIC AND HAD CAR TOWED THERE IN TEMECULA. HE DETERMINED THE SBC UNIT WAS THE CAUSE AND EVEN CALLED MZB TEMECULA TO ASSURE THEY HAD THE PART. HE THEN INFORMED ME MY CAR WAS UNDER A 25-YEAR RECALL EXTENSION TO REPAIR THE SAFETY- HAZARD ISSUE. DEALER AND MZB USA REFUSES TO REPAIR - THEY SAY SINCE THEIR COMPUTER DOES NOT SHOW FAULTS, THE CODES THAT THE ASE MASTER MECHANIC ( WHO IS KNOW TO TEMECULA MZB SERVICE MANAGER FOR YEARS) SENT TO THEM DO NOT MATTER...ONLY THEIR SYSTEM CODES. I LIVE IN AN AREA WHERE FREEWAY DRIVES ARE ESSENTIAL AND FREQUENT; A SBC LIMP MODE BREAKDOWN WOULD PUT MINE AND OTHERS LIVES IN DANGER. MZB TEMECULA AND MZB USA IN GEORGIA TOLD ME THAT IS NOT THEIR PROBLEM UNLESS IFTHE SYSTEM GOES DOWN AND I HAVE TOWED TO THEM.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11360872,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2020","dateComplaintFiled":"09/24/2020","vin":"WDBUF65J33A","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"DEALERSHIP FAILED TO FIX AND INSPECT MY SBC PUMP WHICH LEAD TO MY VEHICLE BEING TOTALED AND LOSING ESP.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11350363,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2020","dateComplaintFiled":"08/20/2020","vin":"WDBUF70J63A","components":"SERVICE BRAKES","summary":"VEHICLE STARTED FLASHING A RED WARNING SIGN WHILE DRIVING AT WHICH POINT I LOST ALL BRAKES IT WAS ONLY RIGHT THAT I USED A RUNAWAY RAMP AT THE MOMENT OTHERWISE THE CAR WOULD HAVE NOT STOPPED. I TURNED OFF THE VEHICLE AND THEN UPON RESTARTING EVERYTHING BRAKE RELATED DISAPPEARED. ALSO THIS HAS HAPPENED A FEW TIMES ALREADY.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11350309,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2020","dateComplaintFiled":"08/19/2020","vin":"WDBUF76J93A","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"WHILE THE VEHICLE WAS ON THE HIGHWAY ON A LONG ROAD TRIP, THERE WAS AN INCREASINGLY LARGE RATTLE WHEN THE VEHICLE WAS UNDER LOAD. EVENTUALLY THE RATTLE STOPPED. THEN WHEN I TRIED TO FILL UP THE CAR WITH GAS, IT LEAKED EVERYWHERE CAUSING A MASSIVE FIRE HAZARD. WHILE THIS WAS PUT UNDER EXTENDED WARRANTY FOR 15 YEARS BY MERCEDES BENZ, A 2003 MODEL IS OUT OF WARRANTY BY 3 YEARS. THIS IS COMPLETELY UNACCEPTABLE AS IT LEFT ME STRANDED IN RURAL MONTANA ON A ROAD TRIP (I'M FROM WA) AND POSED A MASSIVE FIRE HAZARD IN THE BLAZING HEAT OF SUMMER. I HAD TO TOW IT BACK ON A UHAUL TO PREVENT FURTHER DAMAGE TO THE CAR OR A POTENTIAL FIRE. EVEN THE MECHANICS AT A NEAR-ISH (200 MILES AWAY FROM THE MONTANA HIGHWAY I BROKE DOWN ON) WERE HESITANT TO EVEN MOVE THE CAR DUE TO FIRE HAZARD. THIS ISSUE SHOULD HAVE BEEN RECALLED FOR SAFETY REASONS OR BEEN GIVEN A MUCH LONGER EXTENDED WARRANTY. IN ADDITION TO THE SHAKE, NOW THE BRAKES WILL NOT LET GO WHEN I TRY PUT THE CAR IN NEUTRAL. THIS WOULD NORMALLY BE A SEPARATE ISSUE, BUT IF IT CREATES A SPARK NEXT TO THE FUEL ISSUE, IT COULD MEAN THAT THE CAR IS QUITE LITERALLY A BOMB IF DRIVEN. THE WHOLE INTERIOR SMELLS LIKE FUEL AS WELL. MERCEDES SEEMS TO ADMIT THERE IS A PROBLEM BY COMPLYING WITH A CLASS ACTION LAWSUIT AGAINST THE FUEL TANK AND ADDING THE WARRANTY BUT REFUSES TO DO A RECALL OR LONGER EXTENDED WARRANTY DUE TO GREED. THIS CAN CAUSE DANGEROUS SITUATIONS LIKE MY OWN AND EVEN WORSE ONES WHERE THE FUEL MAY IGNITE IN THE FUTURE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES-BENZ","productModel":"AMG E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11340993,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2020","dateComplaintFiled":"07/22/2020","vin":"WDBUF70J93A","components":"FUEL/PROPULSION SYSTEM","summary":"WHILE THE VEHICLE WAS ON THE HIGHWAY THE CAR LOST POWER. PULLED OVER FOR VISUAL INSPECTION, NOTICED THE FUEL WAS LEAKING RAPIDLY. IMMEDIATELY SHUT OFF THE CAR. HAD VEHICLE TOWED TO LOCAL MERCEDES BENZ DEALERSHIP. DEALER VERIFIED THE TANK WAS LEAKING.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11339854,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2020","dateComplaintFiled":"07/17/2020","vin":"WDBUF65J63A","components":"FUEL/PROPULSION SYSTEM","summary":"WHEN MY WINDOWS ARE DOWN AND IM DRIVING YOU CAN SMELL GASOLINE VERY STRONGLY IN THE CAR. EVEN WORSE IN THE BACK SEAT AREA. ESPECIALLY IF MY GAS TANK IS FILLED. IM CONSTANTLY GETTING A WARNING TO CHECK THE GAS CAP AND THE GAS LIGHT GOES OFF FLASHING THEN MY CHECK ENGINE LIGHT WILL GO ON.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11331129,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2020","dateComplaintFiled":"06/26/2020","vin":"WDBUF65JX3A","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT HIT A POT HOLE WHICH CAUSED THE PASSENGER'S SIDE FRONTAL AIR BAG TO DEPLOY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT SPOKE WITH MERCEDES-BENZ OF ATLANTA SOUTH (3775 ROYAL S PKWY, ATLANTA, GA 30349) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN AN AIR BAG RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *BF CONSUMER STATED SINCE THE INCIDENT, MANUFACTURE SENT A LETTER STATING THERE WAS A RECALL WITH THE AIRBAGS.*JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11330151,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2019","dateComplaintFiled":"06/22/2020","vin":"WDBUF65J43X","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF GLASS DETACHED FROM THE VEHICLE. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS QUOTED A COST TO REPLACE THE GLASS PORTION OF THE SUN ROOF. THE SUN ROOF GLASS WAS REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED HOWEVER, THE SUN ROOF WAS NO LONGER OPERABLE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11328798,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2018","dateComplaintFiled":"06/14/2020","vin":"WDBUF65JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL SMELL COMING FROM WITHIN CABIN FIRST NOTICED OCTOBER 2018 TOLD IT WAS PROBABLY WAS CHARCOAL FILTER NOT A BIG DEAL WHEN FILLING TANK WITH FUEL IT SOMETIMES HAPPENS, AND WAS RECENTLY NOTICED WHEN TIRES WHERE CHANGED THAT FUEL SMELL AND LOOKED LIKE LEAKAGE OF GAS. WAS TOLD THIS WAS A KNOWN DEFECT AND AS THE SECOND OWNER WAS NEVER INFORMED IN ANY CAPACITY. THIS IS A SAFETY CONCERN WHICH IN MY OPINION IF THEY KNEW, ALL OWNERS SHOULD HAVE BEEN NOTIFIED ASAP. I AM NOT SURE WHAT I CAN DO, OR CAN BE DONE, BUT THIS IS CERTAINLY NOT ACCEPTABLE IF IT IS A KNOWN DEFECT. THIS WAS NOTICED WHEN VEHICLE WAS NOT MOVING. I WANT THE AMERICAN PUBLIC TO KNOW, WE MAY HAVE OTHERS OUT THEIR WITH THE SAME PROBLEM NOT KNOWING THIS. WHAT A SHAME FOR MERCEDES IF THEY HAVE NOT CONTACTED PEOPLE. I STARTED REVIEWING WHAT I COULD FIND ON WEB SITES, ATTACHED IS A NHTSA DOCUMENT.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11322779,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2020","dateComplaintFiled":"04/29/2020","vin":"WDBUF70J83A","components":"FUEL/PROPULSION SYSTEM","summary":"WHEN GAS TANK IS FULL, I CAN SMELL GAS FROM THE DRIVERS PASSENGER SIDE. WHEN THE GAS TANK IS 3/4TH TANK, THE SMELL DISAPPEARED. AFTER RESEARCH ONLINE THERE MIGHT BE A PROBLEM IN THE RUBBER SEAL IN THE TANK. IT IS A FIRE ISSUE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES-BENZ","productModel":"E350","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11320399,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"04/07/2020","vin":"WDBUF70JX3A","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE PASSENGER'S SIDE FRONT AND REAR AIRBAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING OR A CRASH. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. MERCEDES BENZ OF WALNUT CREEK (1301 PARKSIDE DR, WALNUT CREEK, CA 94596, (844) 896-1941) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE CONTACT WAS ALSO ENCOURAGED TO HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER TO BE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES-BENZ","productModel":"E350","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11316026,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2020","dateComplaintFiled":"03/04/2020","vin":"WDBUF65JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"WHEN FILLING FUEL TANK VERY STRONG SMELL OF GAS INSIDE OF CAR AND OUTSIDE. WHEN TO MERCEDES DEALERSHIP AND EXPLAINED THE FAULT AND THEY WANTED $5000 TO CORRECT ISSUE.FOUND OUT THERE WAS A SAFETY RECALL ON THIS ISSUE, AND THEY REFUSED TO EXPEDITE AS THEY SAID IT WAS FOR 15 YEARS AND THAT HAD EXPIRED. NO RECALL NOTICES HAD BEEN SENT TO ME OR THE PREVIOUS OWNER.I HAVE HAD CAR FOR 4 YEARS, PREVIOS OWNER HAD IT FOR 6.CONTACTED HEAD OFFICE IN ATLANTA STILL WOULD NOT COVER THE ISSUE","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11311703,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2020","dateComplaintFiled":"02/26/2020","vin":"WDBUF65JX3X","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E-320. THE CONTACT STATED THE BRAKES AND SPC WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKES AND SENSORS WERE REPLACED HOWEVER, THE FAILURE RECURRED. WHILE DRIVING AT 35 MPH THE BRAKE PEDAL WAS DEPRESSED HOWEVER BUT FAILED TO SLOW AND STOP THE VEHICLE AS DESIGNED. THE CONTACT USED THE PARKING BRAKE TO STOP THE VEHICLE. ADDITIONALLY, THE BRAKE PEDAL FLUCTUATED. THE VEHICLE WAS TAKEN TO W.I. SIMONSON MERCEDES-BENZ (1626 WILSHIRE BLVD, SANTA MONICA, CA 90403 (855) 677-2690), WHERE IT WAS DIAGNOSED THAT THE SPC RESERVOIR WAS DEFECTIVE, AND HYDRAULIC UNIT ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 216,722.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11311029,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2017","dateComplaintFiled":"02/24/2020","vin":"WDBUF65J33A","components":"ELECTRICAL SYSTEM,SEAT BELTS,FUEL/PROPULSION SYSTEM","summary":"THE VECHILE HAS A VERY STRONG SMELL OF FUEL TBAT I MAY BELIEVE IS BUILDING UP AS IT LEAKS IN THE UNDERCARRIAGE OF THE CAR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES-BENZ","productModel":"E350","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11309878,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"02/18/2020","vin":"WDBUF65J93A","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E 320. THE CONTACT STATED WHILE DRIVING 70 MPH, THE SUN ROOF DETACHED FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). MERCEDES-BENZ OF MARIETTA LOCATED AT 810 COBB PKWY SE, MARIETTA, GA 30060, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES-BENZ","productModel":"E350","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11309947,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2019","dateComplaintFiled":"02/18/2020","vin":"WDBUF76J83A","components":"ELECTRICAL SYSTEM,AIR BAGS,SEATS","summary":"MY VEHICLE IS CURRENTLY EXPERIENCING AN SRS WARNING LIGHT THAT THE DEALERSHIP, MERCEDES BENZ OF SOUTH BAY, DIAGNOSED AS BEING A PASSENGER SEAT WEIGHT SENSOR FAILURE. THEY ADVISED THAT THIS IS A COMMON FAILURE ON THESE MODELS, WHICH UPON SEARCHING THE INTERNET I BELIEVE IS THE CASE, AND QUOTED ME OVER $4,000 FOR THE REPAIR. THIS FAILURE TURNS OFF THE PASSENGER AIRBAG UNLESS THE REPAIR IS PERFORMED. MY UNDERSTANDING, HAVING PREVIOUSLY WORKING FOR ANOTHER OEM FOR 15 YEARS, WAS THAT AIRBAGS AND THEIR ASSOCIATED PARTS SHOULD LAST THE LIFE OF THE VEHICLE. IT APPEARS THAT THIS FAILURE IS SO COMMON WORLDWIDE THAT AFTERMARKET COMPANIES SELL \"EMULATOR\" KITS THAT TURN OFF THE LIGHT AND MAKE THE AIRBAG FUNCTIONAL FOR APPROXIMATELY $100. I BELIEVE THIS IS A DESIGN FAILURE OF A CRUCIAL SAFETY COMPONENT AND SHOULD REPLACED BY THE MANUFACTURER AT NO COST TO CONSUMERS.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11308122,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2019","dateComplaintFiled":"02/10/2020","vin":"WDBUF65J83X","components":"ELECTRICAL SYSTEM","summary":"MY 2003 E320 SEDAN BATTERIES IS CONSTANTLY DRAINING AFTER THE VEHICLE SITS FOR 6 OR MORE HOURS. I HAVE INCURRED COSTLY EXPENSES IN REPLACING BOTH THE REAR LOAD & FRONT SMALL AUXILIARY BATTERIES TO INCLUDE LABOR COST AT AN AUTHORIZED MERCEDES REPAIR SHOP. OCTOBER 2019 I TRIED TO ACCESS THE CAR USING THE KEY KNOB, HOWEVER NO POWER TO ACCESS THE VEHICLE NOR ACCESS THE TRUNK. NOVEMBER 2019 THE VEHICLE FOG, INTERIOR & REAR TAIL LIGHTS BEGAN TO FLASH ON & OFF AND THE SECURITY ALARM BEGIN TO SOUND WITH A WEAK LIKE BATTERY SOUND WITHOUT THE USE OF THE SMART KEY, DECEMBER 2019 THE SAME OCCURRENCES BATTERIES WERE DRAIN, NO POWER & RECENTLY FEBRUARY 2019 SAME OCCURRENCES NO POWER TO VEHICLE. I HAVE PURCHASED NEW BATTERIES & A NEW ALTERNATOR & STILL THE SAME ISSUES OF BATTERY DRAINING. THE AUTHORIZED MERCEDES REPAIR SHOP HAS CONDUCTED A INSUFFICIENT VOLTAGE TEST & ELECTRICAL TEST TO FIND NO ISSUES? THESE OCCURRENCES HAS COST ME EXCESSIVELY & I WANT MERCEDES BENZ MANUFACTURER TO TAKE RESPONSIBILITY IN A RECALL TO ALL CONSUMERS WITH THIS MODEL EXPERIENCING THE SAME OR SIMILAR ELECTRICAL ISSUES OUT OF THE CONSUMER CONTROL. I PURCHASED THE VEHICLE & EXPECTS MERCEDES TO OWN UP TO THEIR CUSTOMER SERVICE SLOGAN. I REQUEST A RESPONSE FROM MERCEDES HEADQUARTERS TO THOROUGHLY INSPECT MY VEHICLE THEIR DEFECTIVE PRODUCT I PURCHASE & MAKE GOOD ON THIS REOCCURRING BATTERY DRAIN ELECTRICAL ISSUE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES-BENZ","productModel":"E350","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11302713,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2020","dateComplaintFiled":"01/29/2020","vin":"WDBUF65J13A","components":"SERVICE BRAKES","summary":"I HAVE A 2003 E320 MERCEDES BENZ WITH SBC BRAKE SYSTEM. THE COMPANY HAS ADMITTED HAVING ISSUES WITH THE SYSTEM AND HAS EXTENDED THE WARRANTY TO 25 YEARS ON THE SBC PUMP. MY CAR HAS ON ABOUT 4 OR 5 INCIDENTS GAVE ME A RED WARNING ON MY DASH TO STOP THE VEHICLE AND SEE WORKSHOP. EACH TIME THIS HAPPENS MY BRAKING ABILITY IS SIGNIFICANTLY REDUCED TO THE POINT OF NEEDING A LOT OF DISTANCE TO STOP. I HAVE HAD THE BRAKE SYSTEM FLUSHED, THAT WORKED FOR A WHILE. AROUND JANUARY OF 2018 THE DEALER UPDATED SOME KIND OF SOFTWARE PACKAGE. JANUARY 2020 THE BRAKE ISSUE HAPPEN AGAIN. I AM BEING TOLD THAT UNLESS A CERTAIN DEFAULT CODE IS INDICATED THEY CANNOT REPLACE THE PUMP. I TOLD MERCEDES CUSTOMER SERVICE THAT HOW WILL I KNOW THAT THE NEXT TIME MY BRAKING IS REDUCED WILL BE MY LAST TIME THAT WILL CAUSE DEATH OR PROPERTY DAMAGE TO OTHER DRIVERS OR MY SELF BEFORE THIS DEFAULT CODE COMES UP, A CODE NO ONE WILL TELL ME WHAT IT IS. I WAS TOLD THAT THEY UNDERSTOOD MY CONCERN BUT UNTIL THIS DEFAULT CODE COMES UP THEY CANNOT REPLACE THE SBC . I FIND THAT STATEMENT TO BE NOT CONSIDER OF LIFE AND PROPERTY DAMAGE ON OUR NATIONAL HIGHWAYS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11297485,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2019","dateComplaintFiled":"01/06/2020","vin":"WDBUF65J43A","components":"STRUCTURE","summary":"DEALER CLAIMS MB HAS NO RECALL ON THIS CAR EVEN THOUGH NHTSA HAS A RECALL NUMBER: 19V918 FOR GLASS PANEL DETACHING FROM VEHICLE. PLEASE ADVISE ME OF NEXT STEPS TO GET DEALER COMPLIANCE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11287533,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/02/2019","dateComplaintFiled":"12/06/2019","vin":"WDBUF70J33A","components":"STEERING","summary":"I WAS MAKING A RIGHT TURN ONTO A CITY STREET WHEN I HEARD A CLICK/ CRACK, THE INSTRUMENT PANEL LIT UP, AND THE STEERING WHEEL LOCKED. I WAS NOT ABLE TO STOP THE CAR IN TIME AND HIT A PARKED CAR. THE ENGINE DID NOT TURN OFF WHEN THIS HAPPENED. IT WASN'T A CASE OF THE POWER STEERING FAILING BECAUSE I WAS NOT ABLE TO TURN THE WHEEL AT ALL (I DO KNOW WHAT THAT FEELS LIKE). I PUT THE CAR IN PARK, TURNED OFF THE ENGINE, SURVEYED THE DAMAGE, THEN TURNED THE CAR BACK ON AND WAS ABLE TO REVERSE IT AND PARK THE CAR BEHIND THE ACCIDENT. THE STEERING WAS FINE. AFTER I COLLECTED MYSELF, I DROVE THE CAR AROUND THE BLOCK (RESIDENTIAL AREA) AND SAW THE CAR DROVE FINE, EXCEPT FOR THE FACT THAT I WAS JUST IN AN ACCIDENT. I ENDED UP HAVING THE CAR TOWED BECAUSE THE SERPENTINE BELT WAS RUBBING AGAINST SOMETHING, CAUSING SMOKE, AND I DIDN'T WANT THE BELT TO BREAK. I WAS SLIGHTLY INJURED IN THE CRASH. BECAUSE I WAS TRYING TO TURN THE LOCKED STEERING WHEEL, I INJURED MY RIGHT ELBOW FROM THE IMPACT. MY STOMACH MUSCLES WERE ALSO HURT, PROBABLY DUE TO THE FLEXING OF MY CORE AS I WAS TRYING TO YANK THE WHEEL BACK TO THE LEFT TO AVOID THE ACCIDENT. AS I STATED EARLIER, THESE WERE VERY MINOR INJURIES. THE AIRBAGS DID NOT DEPLOY. THE MAIN REASON I'M REPORTING THIS IS BECAUSE I BOUGHT THIS CAR FOR MY SON TO DRIVE. AND I CANNOT LET HIM DRIVE THIS CAR NOW, KNOWING THAT THIS CAN HAPPEN. THANK GOD HE WASN'T DRIVING AND IT HAPPENED AT LOW SPEED.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11282213,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2019","dateComplaintFiled":"11/25/2019","vin":"WDBUF76J63A","components":"FUEL/PROPULSION SYSTEM","summary":"WHAT SHOULD HAVE BEEN A CLASSIFIED AS A TOTAL RECALL TURNED INTO AN EXTENDED WARRANTY, AND AS A RESULT I HAVE LOST $1700. AFTER A BATTLE WITH THE NHTSA, BACK IN 2015 MERCEDES SETTLED TO DO A RETROACTIVE EXTENDED WARRANTY ON CERTAIN 2003-2011 VEHICLES DUE TO HOW MANY PROBLEMS AND SAFETY CONCERNS THERE WERE WITH THE FUEL SYSTEM. UNKNOWN TO ME, NOT RECEIVING ANY LETTERS ABOUT THE ISSUE SINCE PURCHASE, MY CAR WAS OUT OF THE WARRANTY PERIOD BY 3 MONTHS WHEN I GOT A CHECK ENGINE LIGHT. I HAD THE CHECK ENGINE LIGHT READ BY A REPUTABLE GAS-STATION SHOP, AND THEY FOUND AN EVAP LEAK. THIS WAS NO NORMAL HOSE LEAK/GAS CAP OPEN EVAP LEAK. THEY ENDED UP FINDING A MASSIVE LEAK AT THE TOP FUEL PUMP! THERE WAS ACTUALLY DARK PLASTIC/SIGNS OF HIGH-HEAT INSIDE THE GAS TANK (ON THE PUMP). FIRE HAZARD?!? I HAD THE CAR TOWED TO MERCEDES OF WILMINGTON FOR A SECOND EVALUATION BECAUSE IT WAS A TIME BOMB. I WAS QUOTED $2100 TO FIX THE ISSUE FOR A NEW FUEL PUMP AND FUEL SENDER. I FOUGHT WITH MBUSA TO GET IT COVERED FOR TWO WEEKS, BUT MY CAR, AFTER 15 YEARS, WAS OUT OF THE WARRANTY PERIOD! THEY WOULDNT EVEN DROP THE COST DOWN TO $2000 EVEN WHEN I ASKED FOR SOME SORT OF GOOD WILL IF I GOT THE WORK DONE. I NEEDED MY CAR SO I HAD THE CAR TAKEN TO THE MOST REPUTABLE PRIVATE BENZ SHOP IN DELAWARE - \"EURO TECH\". I PURCHASED AN FCPEURO FUEL PUMP KIT AND HAD THEM INSTALL IT FOR LESS THAN THE DEALER WANTED. THIS SHOULD BE A TOTAL RECALL AND PEOPLE ON THE BIGGEST MB-FAN WEBSITE, MBWORLD.COM, ARE STILL POSTING WEEK AFTER WEEK WITH FUEL PUMP HORRORS! THIS IS WELL DOCUMENTED ALREADY BY YOU GUYS. I AM ALSO SENDING THIS EMAIL TO MBUSA. IF I DON'T HEAR BACK FROM MBUSA I WILL BE SEEKING LEGAL ADVICE. I HAVE SPENT $100 AT SHOP #1, $100 AT THE MB DEALER TO TELL ME 'NO', $1050 IN PARTS, AND $450 IN LABOR, FOR SOMETHING THAT SHOULD BE A RECALL.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11253626,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2019","dateComplaintFiled":"09/06/2019","vin":"WDBUF65J43A","components":"SERVICE BRAKES","summary":"BRAKE FAILURE OCCURRED WITH NO PRIOR WARNING. BRAKES ARE ELECTRONICALLY CONTROLLED AND COMPLETE LOSS OF BRAKING OCCURRED WHILE VEHICLE WAS IN MOTION. RED \"BRAKE\" AND \"ABS\" LIGHTS IN DASH STARTED FLASHING ALONG WITH CONTINUOUS BEEPING. WAS ABLE TO BRING VEHICLE TO A STOP WITHIN PARKING LOT BY USING PARKING BRAKE. UPON SHUTTING OFF AND RESTARTING ENGINE, VEHICLE REGAINED BRAKING. CAR WILL NOT BE DRIVEN UNTIL ISSUE IS ADDRESSED.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11228682,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"07/01/2019","vin":"WDBUF65J73A","components":"SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"CHECK ENGINE LIGHT GOES ON AND OFF FOR DAYS AT A TIME . BRAKE LIGHTS ON DASH STAY ON ALL THE TIME ABS WILL ALSO COME ON WHILE DRIVING AND MY CAR WILL STOP . I HAVE TO FORCE THE CAR INTO PARK ... PUMP MY BRAKES THE BREAKS MAKE A SOUND AND THEN THEY START WORKING AGAIN .... THERE IS A HUMMING NOICE WHEN I START MY CAR AS WELL AS THE SEAT BELT LIGHT GOES ON AND OFF EVEN WITH MY SEALS BELT ON.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11208727,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2019","dateComplaintFiled":"05/20/2019","vin":"WDBUF76J43A","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL TANK ASSEMBLY RECALL","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11204677,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2019","dateComplaintFiled":"04/30/2019","vin":"WDBUF76J73A","components":"FUEL/PROPULSION SYSTEM","summary":"I JUST PURCHASED A USED 2003 MERCEDES-BENZ E55 AMG. UPON DRIVING IT HOME FROM THE STATE WHERE I PURCHASED IT, I SMELLED A STRONG FUEL SMELL. THIS IS STRONG INSIDE THE CABIN AND ALSO OUTSIDE THE CABIN, TO THE POINT THAT OTHERS AROUND THE CAR NOTED THE FUEL SMELL. I CAN SMELL IT WHILE DRIVING AND WHEN THE CAR IS STATIONARY. A GOOGLE SEARCH INDICATED THAT THERE WAS AN INVESTIGATION INTO THIS YEARS AGO AND MBUSA OFFERED AN EXTENDED WARRANTY OF AN ADDITIONAL 5 YEARS BEYOND THE INITIAL 10 YEARS IN LIEU OF HAVING A COURT REQUIRE A FULL RECALL. AFTER, FURTHER INVESTIGATION ON MY PART, I LEARNED THAT IT IS NOT A MATTER OF IF BUT WHEN THIS WILL HAPPEN TO YOUR W211 VEHICLE. I CALLED MY LOCAL MERCEDES-BENZ DEALER AND THEY TOLD ME THAT THE EXTENDED WARRANTY FOR THE FUEL SYSTEM ON MY CAR ENDED LAST YEAR. I DO NOT KNOW WHY THE PREVIOUS OWNER(S) DID NOT TAKE CARE OF THIS PROBLEM. MAYBE THEY DID NOT KNOW ABOUT THE EXTENDED WARRANTY. THIS SHOULD HAVE BEEN A FULL RECALL! THIS IS A HEALTH AND SAFETY HAZARD. I HAVE ASTHMA AND I AM NOW AFRAID TO DRIVE THIS CAR DUE TO THE POTENTIAL HEALTH RISK INVOLVED. MBUSA SHOULD NOT HAVE BEEN ABLE TO WIGGLE OUT OF FAULT ON A VERY POORLY DESIGNED FUEL SYSTEM BY OFFERING THE EXTENDED WARRANTY THAT ONLY GAVE OWNERS A FEW YEARS TO LEARN ABOUT IT AND ALSO GET THE WORK DONE.THE EXTENDED WARRANTY WAS FINALLY OFFERED BY MBUSA IN 2015, ONLY GIVING THE PREVIOUS OWNER OF MY CAR A FEW YEARS TO LEARN ABOUT THE WARRANTY AND GET THE WORK DONE. NOT TO MENTION THAT MY CAR WENT THROUGH SEVERAL OWNERS DURING THAT TIME FRAME. MEANING THAT THE OWNERS DID NOT OWN THE CAR LONG ENOUGH TO DISCOVER THE ISSUE AND FIND OUT ABOUT THE EXTENDED WARRANTY. THERE IS A GOOD CHANCE THESE OWNERS NEVER RECEIVED A LETTER FROM MBUSA ABOUT THE EXTENDED WARRANTY. AS A MATTER OF FACT, MY CAR WAS ACTUALLY IN ITALY WHEN THE EXTENDED WARRANTY WAS ISSUED. IT WAS LATER BROUGHT BACK TO THE US.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11195439,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2019","dateComplaintFiled":"04/10/2019","vin":"WDBUF65J13A","components":"FUEL/PROPULSION SYSTEM","summary":"GAS TANK LEAKS, CAR IS 2 YEARS OUT OF COVERAGE FOR GAS TANK. THE ORIGINAL PROGRAM DID NOT LEAVE MUCH ROOM FOR 2003 OWNERS TO BE ELIGIBLE. THE TANK LEAK AT THE TOP IS AN INHERENT DESIGN FLAW THAT MERCEDES ADMITS IS A PROBLEM BUT WASHES THEIR HANDS OF IT AFTER THE PROGRAM ELIGIBILITY EXPIRATION. THERE IS A NOTICEABLE GAS SMELL COMING FROM THE LEFT REAR WHEEL AREA AND THE LEAK CAN BE SEEN COMING FROM THE TOP OF THE TANK WHEN THE FUEL FILTER ACCESS PLATE IS REMOVED.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11187185,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/03/2018","dateComplaintFiled":"03/16/2019","vin":"WDBUF70J93A","components":"SUSPENSION","summary":"AIR SUSPENSION LOWER CAUSED CAR STOPPED WHILE DRIVING. THIS AIR SUSPENSION HAS SERIOUS PROBLEM NEEDS RECALL DUE TO DEFECTIVE DESIGN. SPRINGS HAVE BEEN REPLACED SEVERAL TIMES WITH THE SAME PROBLEM. THIS PROBLEM WILL CAUSE ACCIDENTS WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11170456,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2019","dateComplaintFiled":"01/16/2019","vin":"WDBUF76J03A","components":"FUEL/PROPULSION SYSTEM","summary":"STRONG FUEL SMELL AFTER FILL UP. FUEL LEAKING ON TO TOP OF TANK AND VAPORS ENTERING CABIN","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11166086,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/03/2018","dateComplaintFiled":"01/09/2019","vin":"WDBUF65J33A","components":"AIR BAGS","summary":"TL* THE CONTACT OWNED A 2004 MERCEDES-BENZ E320. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED CHEST AND TORSO INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 193,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11140812,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2018","dateComplaintFiled":"10/17/2018","vin":"WDBUF65J13A","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING WHILE TURNING. THE CONTACT STATED THAT ALL OF THE POWER WINDOWS BECAME INOPERATIVE, AS WELL AS THE HORN AND BRAKES. THE VEHICLE CONTINUED TO ACCELERATE INDEPENDENTLY AND WAS UNABLE TO BE STOPPED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BATTERY AND ALTERNATOR WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. THE CONTACT REPLACED THE BATTERY AND THE ALTERNATOR, BUT THE FAILURE RECURRED. THE BATTERY WAS DISCONNECTED AND RECONNECTED SEVERAL TIMES IN AN ATTEMPT TO CORRECT THE FAILURE. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11139398,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2018","dateComplaintFiled":"10/10/2018","vin":"WDBUF65J63A","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. WHILE DRIVING AT NIGHT, THE INSTRUMENT PANEL LIGHTING FAILED. THE CONTACT WAS UNABLE TO READ ANY OF THE INSTRUMENT PANEL GAUGES. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ FORT WAYNE (7227 WEST JEFFERSON BOULEVARD, FORT WAYNE, INDIANA 46804, (877) 455-9123) WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE INSTRUMENT PANEL WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED. THE DEALER INFORMED THE CONTACT THAT THE INSTRUMENT PANEL WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 101,200.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11133247,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2018","dateComplaintFiled":"10/04/2018","vin":"WDBUF70J03A","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"SBC ABS HYDRAULIC UNIT FAILED NEEDED REPLACEMENT & SWITCH MB SAID THIS WAS NOT UNDER WARRANTY FOR MY YR VEHICLE. MERCEDES BENZ FINALLY TOOK OWNERSHIP OF THIS PROBLEM AND STATED IN DOCUMENT AUGUST 2018 THAT THEY ARE COVERING THE COST AND LABOR TO THIS PROBLEM FOR UP TO 25 YEARS IN MODEL YEAR. BUT YOUR SITE DOES NOT SHOW A RECALL ON THIS?? LIMP MODE AND FAULT LIGHTS FLASHED SBC/ABS UNIT FAILED. HAD TO BE TOWED TO DEALER. PLEASE, FILE MY COMPLAINT SINCE I AM GOING AFTER MERCEDES BENZ LOCAL DEALER FOR MY REFUND OF CASH FOR THIS PROBLEM TO BE FIXED. THANKS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11112200,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2018","dateComplaintFiled":"07/18/2018","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"DAUGHTER DRIVES THIS CAR. I HAVE OWNED IT SINCE 2005. MERCEDES NEVER NOTIFIED US NOR MADE US AWARE OF AN EXTENDED WARRANTY ON THE DEFECTIVE FUEL TANKS. A MECHANIC TOLD US ABOUT THE WARRANTY AND TOLD US TO CONTACT MERCEDES IMMEDIATELY. FEBRUARY 2018 I CONTACTED CORPORATE OFFICE AND THEY TOLD ME TWICE THAT I NEEDED TO HAVE THE CAR TAKEN TO MERCEDES DEALERSHIP AND HAVE THEM CONFIRMED THE ISSUE. TWICE MERCEDES CORPORATE OFFICE REPS TOLD ME TO DRIVE IT TO DEALERSHIP AND HAVE THEM EVALUATE THE CAR, CONTACT CORPORATE FOR AN \" EXCEPTION\". I DID JUST SO. THE CAR RUNS OKAY, HOWEVER, THE STRONG GAS SMELL INSIDE THE CAR IS FRIGHTENING AND I HAD THE CAR TOWED TO THE MERCEDES DEALERSHIP BECAUSE I COULD NOT CHANCE MY DAUGHTER DYING IN A AUTOMOBILE EXPLOSION. AS A MATTER OF FACT, WE HAVE BEEN RENTING CARS FROM ENTERPRISE FOR MY DAUGHTER FOR THE PAST 2 MONTHS SINCE HER CAR IS OUT OF COMMISSION. FOR GOD'S SAKE, SHE'S OUR DAUGHTER AND THE CAR COULD EXPLODE! THE DEALERSHIP CONFIRMED THAT THE FUEL TANK IS INDEED DEFECTIVE AND IS ELIGIBLE FOR THE REPAIR. HOWEVER, THE REPS AT CORPORATE DECIDED TO NOT TO EXTEND THE \"EXCEPTION\" AFTER ALL. MERCEDES NEVER NOTIFIED US OF THE FUEL TANK DEFECT/RECALL/WARRANTY EXTENSION. THOUGH IT'S DRIVABLE, I REFUSE TO HAVE MY DAUGHTER RISK HER LIFE. I DID EVERYTHING CORP OFFICE SAID I SHOULD DO AND NOW THEY ARE BACK PEDDLING. THEY ARE MAKING US PAY FOR THE ROUNDTRIP TOWING AND THIS IS UNFAIR. GROSS MISREPRESENTATION. DRIVING WITH A FUEL TANK LEAK IS DEADLY. THEY NEED TO HONOR THIS REPAIR. THEY SHOULD NOT HAVE INSTRUCTED ME TO TOW A CAR TO THEIR AUTHORIZED DEALERSHIP IF THEY KNEW FROM THE BEGINNING THAT THEY WERE NOT GOING TO MAKE THE EXCEPTION.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11105206,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2009","dateComplaintFiled":"07/02/2018","vin":"WDBUF70J23A","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"THE SBC IS THE PROBLE , AND I BELICE RHAT IT IS / WAS ON RECALL, I WANT YOU TO FIX THE PROBLEM . THANKS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11084860,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2018","dateComplaintFiled":"04/12/2018","vin":"WDBUF65J53A","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL LEAKING TO THE INSIDE OF PASSENGER COMPARTMENT UNDER ACCESS PORT UNDER REAR SEAT CUSHION, THAT'S THE LOCATION OF THE FUEL PUMP. I MADE AN APPOINTMENT WITH TUCSON MERCEDES BENZ TO INSPECT THE CAR SINCE I BELIEVED THAT A MERCEDES RECALL WOULD CORRECT THE PROBLEM. I HAD SEVERAL DISCUSSIONS WITH SERVICE ADVISOR MARK SCHOFIELD AND HE ASSURED ME TWICE THAT THE RECALL IS IN PLACE AND THEY WOULD FIX THE FUEL SYSTEM DEFECTS WITHOUT CHARGE. HE CALLED ME THIS EVENING AND TOLD ME ALL ABOUT WHY TUCSON MERCEDES WOULD NOT COVER THE REPAIR, I WAS TOLD THE EXTENDED WARRANTY PROGRAM ENDED 2/21/2018. I BOUGHT THE CAR ON 4/5/18, FILLED IT UP WITH GAS ON 4/08/18 AND THE CAR WAS FILLED WITH FUMES THAT NIGHT AS WELL AS IN MY GARAGE. TUCSON MERCEDES FIRST SAID THAT THE TANK WAS LEAKING AT THE VENT TUBE BETWEEN THE LEFT AND RIGHT ACCESS POINTS. HE TOLD ME THAT THE COST WOULD NORMALLY BE $3000 BUT HE REDUCED IT TO $2000. I ASKED MARK HOW THE FUEL COULD RUN ACROSS THE TOP OF THE TANK, CLIMB THE LOCKING RING AND PUDDLE ON TOP OF THE LEFT SIDE FUEL PUMP? HE ALSO TOLD ME THAT MERCEDES COULD NOT JUST REPLACE A PORTION OF THE FUEL SYSTEM WITHOUT REPLACING THE ENTIRE FUEL SYSTEM, INCLUDING THE TANK. ALSO, NOT TRUE. HE SAID THAT UPON A SECOND EXAMINATION WAS MADE AND THERE APPEARS TO BE A CRACK ON TOP OF THE FUEL PUMP AND NOW THAT'S WHERE THE LEAK IS COMING FROM. NOW HIS PRICE TO REPAIR ALL IS $770 + TAX. AFTER A FEW WORDS MORE, THE PRICE DROPPED TO $700 + TAX. I FEEL THAT MERCEDES SHOULD JUST FIX MY VEHICLE AND CALL IT GOOD. THIS LEARNED THAT THIS CAR HAD A FUEL PUMP INSTALLED AT 59,000 MILES. I MISSED THEIR SELF IMPOSED CUT OFF DATE BY ABOUT 6 WEEKS, NOT SO MUCH TIME FOR SUCH A SERIOUS MANUFACTURING DEFECT TO HEALTH AND SAFETY. THE FUMES INSIDE MY CAR AND GARAGE COULD HAVE CAUSED A FIRE OR WORSE YET, AN EXPLOSION. THE PROBLEM FIRST APPEARED AFTER THE FIRST TIME I FILLED THE TANK.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11054945,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2017","dateComplaintFiled":"12/15/2017","vin":"WDBUF70J33A","components":"SUSPENSION","summary":"AIR SUSPENSION - THE ENTIRE VEHICLE HAS FALLEN ALMOST TO THE GROUND DUE TO DEFECTIVE AIR SUSPENSION(FRONT AND REAR). THIS STARTED WITHIN A YEAR AFTER I PURCHASED THE VEHICLE FROM A MERCEDEZ BENZ DEALERSHIP BUT DID NOT REALIZE HOW SERIOUS THE PROBLEM WAS UNTIL THE LAST COUPLE OF YEARS. AS OF TODAY, THE AIR DOES NOT PUMP INTO THE CAR AND THEREFORE IT'S LOW TO THE GROUND.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11053393,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2017","dateComplaintFiled":"12/08/2017","vin":"WDBUF65J33A","components":"FUEL/PROPULSION SYSTEM","summary":"MERCEDES INFORMED THAT THEY WOULD NOT HONOR THEIR WARRANTY TO COVER THEIR FAULTY FUEL PUMPS. I HAVE HAD SEVERAL CONVERSATION WITH SUSAN (EXECUTIVE REFERRAL MANAGER) AND SHE DECLINED MY REQUEST TO PAY FOR THE INVOICE. MY FUEL PUMP FAILED AND I HAD TO HAVE IT REPLACED BEFORE THE CAR HAD SERIOUS PROBLEMS.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11053362,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2017","dateComplaintFiled":"12/07/2017","vin":"WDBUF65J53A","components":"SERVICE BRAKES,ENGINE","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT STOPPING OR SLOWING THE VEHICLE. THE VEHICLE MADE A BEEPING SOUND AND THE STOP ENGINE AND BRAKE FAILURE WARNING INDICATORS ILLUMINATED. THE DEALER WAS CALLED (MERCEDES-BENZ OF BROOKLYN, NY, 718-258-5100) AND THE TECHNICIAN STATED THAT THE ABS WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11048265,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2017","dateComplaintFiled":"11/24/2017","vin":"WDBUF65J03A","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL SMELL COMING FROM LEFT REAR FUEL SENDING UNIT LEAKING","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11035555,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2017","dateComplaintFiled":"10/22/2017","vin":"","components":"SUSPENSION","summary":"THE AIR STRUT SUSPENSION HAS FAILED ON LEFT AND RIGHT FRONT","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11023316,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2017","dateComplaintFiled":"09/13/2017","vin":"WDBUF65J13A","components":"STRUCTURE","summary":"I PUSHED THE REMOTE BUTTON ON THE KEY FOB TO UNLOCK THE CAR AND THE LEFT REAR DOOR POPPED OPEN , NOW I CANNOT CLOSE THE DOOR. THE LOCK WILL NOT CATCH TO CLOSE THE DOOR. HAD TO TIE THE DOOR SHUT WITH THE SEATBELT TO DRIVE IT HOME. I'M BEING TOLD THAT THE DOOR LOCK JUST ALL OF A SUDDEN WENT BAD , IT COULD HAVE HAPPEN WHILE DRIVING. THE LOCK HAS TO BE REPLACED , COST ...OVER $500 IT SEEMS STRANGE TO ME THAT THIS PART IS SO OVERPRICED COMPARED TO OTHER MODELS. IT HAS TO BE A DEFECT THAT MERCEDES IS WELL AWARE OF. I'M GLAD I WASN'T IN MOTION WHEN IT HAPPEN . I FEEL THIS SHOULD BE A RECALL.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11015055,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2017","dateComplaintFiled":"08/14/2017","vin":"WDBUF70J33A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E500. WHILE DRIVING, THE RED BRAKE WARNING INDICATOR ILLUMINATED AND A \"DECREASE BRAKING\" MESSAGE APPEARED. WHEN ATTEMPTING TO APPLY THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. APPROXIMATELY FIVE MINUTES LATER, THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE CONTACT STATED THAT THE WARNING INDICATOR REMAINED ILLUMINATED AND THE BRAKES PERFORMED AT A SLOWER RATE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHCLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 04V296000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11012792,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2016","dateComplaintFiled":"08/04/2017","vin":"WDBUF82J73A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT IN AND AROUND THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS FUELED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LOKEY MERCEDES-BENZ, 19820 US HWY 19 N, CLEARWATER, FL 33764) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK, FUEL LINES, AND EXHAUST SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FUEL TANK AND FUEL LINES WOULD BE COVERED UNDER AN EXTENDED WARRANTY. ANY ADDITIONAL PARTS OR LABOR WOULD BE AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11004205,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2017","dateComplaintFiled":"07/11/2017","vin":"WDBUF70J43A","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E500. WHILE DRIVING, THE BRAKES FAILED AND THE DRIVER WAS UNABLE TO IMMEDIATELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (MERCEDES-BENZ OF NORTH HOUSTON LOCATED IN HOUSTON, TEXAS) WHO INDICATED THAT THE HYDRAULIC SBC BRAKE PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT INDICATED THAT THE SBC BRAKE PUMP WAS PREVIOUSLY REPLACED IN 2011. AFTER RETRIEVING THE VEHICLE AND WHILE DRIVING, SEVERAL WARNING MESSAGES DISPLAYED, INCLUDING THE BATTERY AND ALTERNATOR WARNING INDICATORS BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 152,801. UPDATED 09/05/17*LJ *CN *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11003876,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2017","dateComplaintFiled":"07/09/2017","vin":"WDBUF65J03A","components":"SERVICE BRAKES","summary":"I PURCHASED MY CURRENT VEHICLE 18 MONTHS AGO USED. THIS WEEKEND THE GIANT STOP LIGHT CAME ON ASKING ME TO TAKE THE CAR INTO THE DEALERSHIP DUE TO DEFECTIVE BRAKES. IT TURNS OUT IT'S THE SBC PUMP WHICH WAS RECALLED BY MERCEDES BENZ. EXCEPT, BENZ WILL NOT REPAIR IT AS IT'S A 2003 AND OUT OF THEIR 10 YEAR RULE. IT'S A $2100 I CANNOT AFFORD AND CANNOT SELL VEHICLE WITH THIS ISSUE AS I FEAR IT MAY CAUSE HARM TO OTHERS. A FRIEND SUGGESTED I ASK FOR NHTSA'S HELP AS BENZ IS UNWILLING TO STAND BY THE RECALL AND REPAIR THE SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10984155,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2017","dateComplaintFiled":"05/08/2017","vin":"WDBUF70J13A","components":"SERVICE BRAKES","summary":"WHILE DRIVING DOWN STREET BRAKES ENGAGED ON THEIR OWN. PULLED CAR OVER DUE TO WARNING LIGHT FOR BRAKE MALFUNCTION AS CAR DOWN SHIFTED ITSELF. TRIED TO DRIVE CAR ONCE STOPPED AND BRAKES WERE STILL ENGAGED NOT ALLOWING CAR TO OPERATE. CAR WAS TOWED TO DEALERSHIP. THEY SAID THE SBC HYDRAULIC PUMP WAS DEFECTIVE AND HAD BEEN RECALLED BY MERCEDES BUT THEIR TIME FRAME TO GET IT FIXED HAD EXPIRED. I HAD NO KNOWLEDGE DUE TO BUYING THE CAR USED. I WAS INFORMED THAT THIS DEFECT AFFECT SEVERAL YEARS OF THIS MODEL. I CONTACTED MBUSA THEY EXPLAINED NHTSA DIDN'T DO THE RECALL FOR THIS DEFECT AND THE TIME THEY SET FOR REPAIR HAD EXPIRED. I TOLD THEM THE REPAIR IS $2100.AND ASKED MBUSA DO THEY STAND BEHIND THEIR PRODUCT BEING THE PART WAS DEFECTIVE THAT THEY USED ON THEIR VEHICLES. THEY TOLD ME THEY WILL DO NOTHING ABOUT IT. THAT THEY COULD GIVE ME $200.00 OF $2100.00 TOWARD THE REPAIR BEING THE PART WAS DEFECTIVE. MDUSA HAS NO INTEGRITY TO STAND BEHIND A PROBLEM THEY CREATED WITH DEFECTIVE BRAKING SYSTEM.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10983275,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2016","dateComplaintFiled":"05/03/2017","vin":"WDBUF70J63A","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E500. WHILE THE VEHICLE WAS PARKED, THE \"STOP DRIVING\" AND \"VEHICLE DRIVING LOW\" WARNING MESSAGES DISPLAYED. WHILE SITTING IN THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE SEEMED LOW. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT AIR SUSPENSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10970407,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2016","dateComplaintFiled":"04/04/2017","vin":"WDBUF65J23A","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"MY CAR HAVE A STRONG SMELL A GASOLINE ON THE BACK SEAT EVERY TIME IM REFUELING. SOME TIMES I HAVE TO OPEN ALL THE WINDOWS SO THE SMELL GOES AWAY. AND SOME TIMES A GET THE MESSAGE CHECK FILLER CAP BUT AL READY CHANGE THE FILLER CAP AND THE MESSAGE STILL SOME TIMES APPEAR.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10969270,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2017","dateComplaintFiled":"03/29/2017","vin":"WDBUF65J43X","components":"SEAT BELTS,FUEL/PROPULSION SYSTEM","summary":"SMELLS GASOLINE WHEN CAR IS PARKED IN GARAGE AND SOMETIMES WHEN DRIVING SMEELS GASOLINE IN CABIN..SRS RESTRAINTS MALFUNCTION LIGHTS KEEPS COMING ON.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10959919,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2017","dateComplaintFiled":"03/10/2017","vin":"WDBUF65J03A","components":"SERVICE BRAKES","summary":"BRAKES SEEEMED TO WORKING FINE AND OUT OF NO WHERE AT 65MPH A RED NOTIFICATION CAME ON THE DASH SAYING \"REDUCED BRAKING EFFECT/LONGER STOPPING DISTANCE VISIT WORKSHOP\". MERCEDES IS AWARE OF THIS BECAUSE THEY EXTENDED THE WARRANTY ON THE SBC UNIT THE IS NEEDED TO SAFELY OPERATE THE CAR BUT DIDN'T DO A RECALL AND EVENTUALLY STOPPED INSTALLING THIS PART IN THE MODELS. IF THE VEHICLE IS 10 YEARS OLD PLAN TO SHELL OUT THOUSANDS SINCE THE PART ISN'T COVERED AND IT IS UNSAFE TO DRIVE BECAUSE YOUR BRAKES MAY GO AT ANY TIME. I HAVE 96K ON MY VEHICLE AND BECAUSE IT IS OVER 10 YEARS OLD THE FAULTY PART THAT THE MANUFACTURER KNEW ABOUT IS NOT COVERED. THE PART IS DESIGNED TO MALFUNCTION AT 300,000 COMPRESSIONS AND THIS CAN HAPPEN AT ANY TIME. THIS IS UNSAFE AND SHOULD BE RECALLED! I HOPE SOMEONE DOESN'T HAVE TO DIE FOR BENZ TO DO SOMETHING ABOUT IT!","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10959158,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2016","dateComplaintFiled":"03/07/2017","vin":"WDBUF70J53A","components":"SERVICE BRAKES","summary":"I RECENTLY FOUND OUT THAT THE CARS BUILT BETWEEN 2003 & 2006 WERE BUILT WITH THE SENSORMATIC BRAKE CONTROL UNIT OR SBC. MERCEDES DISCOVERED THAT THIS BRAKE SYSTEM HAD A LIFESPAN BASED ON THE NUMBER OF TIMES THE BRAKES WERE PRESSED SO THEY EXTENDED THE WARRANTY ON THIS UNIT TO TEN YEARS. FROM WHAT I READ, THESE UNITS JUST FAIL, SOMETIMES WITHOUT NOTICE, AND THE CAR IS LEFT WITH 10% BRAKING POWER, WHICH IS NOT SUFFICIENT TO STOP A CAR, ESPECIALLY A CAR GOING 55 OR 60 MILES AN HOUR. THE TEN YEAR WARRANTY DOES NOT MAKE SENSE TO ME BECAUSE THE FAILURE IS BASED ON USAGE, NOT TIME. MY CAR IS 13 YEARS OLD AND I JUST SAW A MESSAGE ON MY DASHBOARD THAT INDICATES IT IS POSSIBLE THAT I NEED TO REPLACE THE SBC. THIS IS A VERY EXPENSIVE JOB, UP TO $2000 AND I DO NOT BELIEVE I OR ANY OWNERS SHOULD HAVE TO PAY TO FIX IT. HOW IS A CAR MANUFACTURER ALLOWED TO BUILD AND SELL A CAR THAT HAS A BRAKING SYSTEM THAT FAILS AFTER A CERTAIN AMOUNT OF TAPS ON THE BRAKE. I AM VERY CONCERNED AND AFRAID TO DRIVE MY CAR FOR FEAR OF THE BRAKES FAILING ON ME. I HAVE EMAILED DAIMLER BENZ AND DID NOT GET A RESPONSE FROM THEM. THANK YOU FOR ANY HELP YOU CAN PROVIDE ME WITH THIS MATTER [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10958356,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2017","dateComplaintFiled":"03/03/2017","vin":"WDBUF65J73A","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"MERCEDES DEALER SAYS THAT MY VIN NUMBER IS NOT UNDER THIS RECALL. I BOUGHT THE CAR ON JULY 31,2009 AND THE RECALL FOR THE BRAKE PUMP CAME OUT IN OCTOBER 2009. I HAVE HAD THE CAR SERVICED AT THE SAME MERCEDES DEALER FOR 8 YEARS AND THEY HAVE NEVER TOLD ME ABOUT ANY RECALL. IS MY CAR COVERED UNDER THIS RECALL. I UNDERSTAND THERE IS A 10 YEARS LIMIT ON THE RECALL AND MERCEDES HAS BEEN REGULARLY SERVICING MY CAR SINCE YEAR 6 TO YEAR 10 I.E. @009 TO 2013 AND THEY HAVE NEVER MENTIONED ANY RECALLS IN ANY OF THE TIMES I HAVE HAD THE CAR SERVICED SINCE JULY 31, 2009.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10937128,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2016","dateComplaintFiled":"12/22/2016","vin":"WDBUF70J03A","components":"FUEL/PROPULSION SYSTEM","summary":"STRONG FUEL ODOR COMING FROM VEHICLE WHEN TANK FULL. DOESN'T HAPPEN IF TANK IS 3/4 FULL OR LESS. ANY RECALLS? WILL DEALERSHIP FIX PROBLEM?","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10925314,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2016","dateComplaintFiled":"11/10/2016","vin":"WD8UF70J73A","components":"SUSPENSION","summary":"DRIVING A CAR IN VEHICLE WENT DOWN SAYING IS TOO LOW","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10919026,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2016","dateComplaintFiled":"10/26/2016","vin":"WDBUF70J33A","components":"SERVICE BRAKES","summary":"I WAS DRIVING AND WHEN I TRIED TO BRAKE. THE BRAKES WENT ALL THE WAY TO THE FLOOR. RED LIGHT LET UP IN THE MIDDLE OF THE DASH IT SAID THAT BRAKE MALFUNCTION. SBC SYSTEM FAILURE. HAD TO GLADE TO A STOP AND HAVE THE CAR TOWED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10918099,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2016","dateComplaintFiled":"10/23/2016","vin":"WDBUF65J63X","components":"UNKNOWN OR OTHER","summary":"MY HUSBAND WAS DRIVING THE CAR WITH MY 10 YEAR OLD SON ON I276 AT 55MPH WHEN THE BRAKES FAILED. LUCKILY ENOUGH THERE WAS NO CAR IN FRONT OF THEM AND SINCE THEY WERE ON A HIGHWAY HE HAD TIME TO STOP WITHOUT CAUSING AN ACCIDENT OR CRUSHING. WE TOWED THE CAR TO THE MERCEDES DEALERSHIP AND WE WERE TOLD THAT SBC FAILED AND WE HAVE TO PAY $2000. HAD THE CAR TOWED TO MERCEDES BENZ OF FORT WASHINGTON IN FORT WASHINGTON, PA. THE DEALER EXAMINED THE VEHICLE AND SAID THE SBC UNIT HAS TO BE REPLACED AND THE COST IS $2000. I DID SOME RESEARCH AND IT APPEARS THAT I WAS NOT THE ONLY CUSTOMER WITH THIS MAJOR SAFETY PROBLEM. THIS UNIT FAILED ON MANY CUSTOMERS AND APPARENTLY THERE WAS AN EXTENDED WARRANTY OFFERED UP TO 10 YEARS. I HAVE TO SAY THAT I WAS VERY DISAPPOINTED THAT MERCEDES NEVER NOTIFIED ITS CUSTOMERS OF THIS SITUATION. THE DEALER NEVER NOTIFIED ME OF THIS POTENTIAL PROBLEM AND THEY EXPECT ME TO PAY THE REPAIR COST FOR A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED?? TO MAKE MATTERS WORSE, AFTER I REACHED OUT TO MERCEDES-BENZ USA, I WAS TOLD THAT THE PART WOULD HAVE BEEN COVERED UNDER THE 10 YEAR TERM ONLY IF IT FAILED WHICH IS AN APPALLING STATEMENT. SO I WOULD HAVE TO CRASH BEFORE THE PART IS REPLACED?? THIS IS THE ABSOLUTELY MOST RIDICULOUS THING I HAVE EVER HEARD FROM A CAR MANUFACTURER. I HAVE ASKED THE REPRESENTATIVE FOR HIS MANAGER'S CONTACT INFORMATION AND HE REFUSED TO PROVIDE IT. THE SBC UNIT SHOULD BE COVERED AT NO EXPENSE TO THE CONSUMER BECAUSE IT WAS KNOWN FAULTY SAFETY ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10916100,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2016","dateComplaintFiled":"10/14/2016","vin":"WDBUF70J13A","components":"FUEL/PROPULSION SYSTEM","summary":"STRONG FUEL SMELL FROM DRIVER SIDE REAR SEAT. THE SMELL SPREAD TO THE CABIN AND THE WHOLE GARAGE. THIS HAPPENS WHEN THE FUEL TANK IS FULL. THE SMELL WILL LESSEN AFTER THE TANK IS ABOUT HALF FULL.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10915509,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2016","dateComplaintFiled":"10/12/2016","vin":"WDBUF70J53A","components":"SUSPENSION","summary":"WHILE DRIVING, THE WARNING LIGHT CAR TO LOW. STOP DRIVING.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10908052,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2016","dateComplaintFiled":"09/19/2016","vin":"WDBUF65J63A","components":"SERVICE BRAKES","summary":"I OWN A 2003 E320 MERCEDES BENZ WITH 67,000 MILES. I TOOK MY CAR TO A DEALERSHIP AND WAS TOLD MY SBC UNIT NEEDS TO BE REPLACED. I WAS ALSO TOLD THAT THE WARRANTY ON THIS COMPONENT WAS EXTENDED BUT IS NOW OUTSIDE THE EXTENDED WARRANTY PERIOD. WHY WAS NOT COVERED BY A RECALL RATHER THAN JUST AN EXTENDED WARRANTY? THIS SEEMS TO INDICATE MERCEDES IS ACKNOWLEDGING A FAULTY COMPONENT. THIS APPEARS TO POTENTIALLY AFFECT SAFETY SO I WOULD HOPE MERCEDES WOULD BE EAGER TO REPLACE THE SBCS.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10904479,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2016","dateComplaintFiled":"09/07/2016","vin":"WDBUF65J03A","components":"SERVICE BRAKES","summary":"I BEEN DRIVING MERCEDES FOR PASSED 20 YEARS BUT NEVER EXPERIENCED SCARY MOMENT LIKE THIS. THURSDAY 09/01/16 ON MY WAY HOME FROM WORK OUT OF NOWHERE RED BRAKE WARNING LIGHT LID UP MY WHOLE DASH WITH BIG STOP SIGN IN THE MIDDLE, FLASHING WITH ESP AND ABS SAYING VISIT WORKSHOP AND I LOST 90% OF BRAKING POWER.LUCKILY, IT HAPPENED ON OPEN ROAD WITH CARS FAR AHEAD OF ME. PULLED ASIDE AND AFTER FEW RESTARTS WARNING WENT OFF AND I MADE IT SAFELY HOME WITHOUT TOWING SERVICE, KEEPING MY LEFT FOOT CLOSE TO EMERGENCY BRAKE PEDAL. GOOGLE SEARCH REVEALED TO MY SURPRISE VERY COMMON PROBLEM WITH BOSCH SBC UNITS INSTALLED IN THIS MODEL. IS THIS EVEN POSSIBLE FOR ONE OF THE TOP NAMES IN THE WORLD TO LIMIT THEIR SERVICE CYCLE TO 300,000 BRAKE PEDAL APPLICATIONS? ARE SOME OF THE TOP ENGINEERS INVOLVED OUT OF THEIR MIND? MERCEDES, IS IT SAFE TO DRIVE THIS CAR IN HIGHWAY SPEEDS WITH TWO KIDS IN IT? WOULD ONE OF THE ENGINEERS LIKE TO TAKE MY CAR ON THE AUTOBAHN NOW TO PROOF THEIR POINT? I BELIEVE THE COUNTER IS UP WITH 13 YEARS AND 122K MILES OF SERVICE BECAUSE ALL OTHER BRAKE COMPONENTS CHECKED FINE. UNBELIEVABLE??? WHERE IS THE SAFETY RECALL??? ENDED IN 10 YEARS??? WHAT A SHAME FOR BOTH MERCEDES AND BOSCH NAMES.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10903667,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2016","dateComplaintFiled":"09/05/2016","vin":"WDBUF65J83A","components":"SERVICE BRAKES","summary":"ABS BRAKE SYSTEM FAILURE. WHILE OPERATING THE VEHICLE A WARNING LIGHT BLINKS IN THE CLUSTER PANEL. THEN THE VEHICLE LOSES ALL BRAKING POWER. ON MONDAY SEPTEMBER 5TH, I WAS DRIVING ON THE HIGHWAY, 110TH SOUTH BOUND 1 MILE SOUTH FROM DOWNTOWN LOS ANGELES, SUDDENLY A WARNING LIGHT APPEAR WITH THE FOLLOWING MESSAGE 'BRAKES DEFECTIVE STOP VEHICLE' THE CARS BEGINS TO DOWNSHIFT AND IT SLOWS DOWN. HOWEVER THE BRAKE DOES NOT WORK IN FULL. IT APPEARS THAT THE BRAKE WORKS ENOUGH TO COME TO STOP AFTER THE VEHICLE HAS DOWNSHIFTED TO THE LOWEST GEAR. ALL BRAKING ABILITY IS DISABLE. AFTER I RESEARCH THE CODE AND NARROW TO THE PROBLEM THAT I HAD, I NOTICED THAT MERECEDES BENZ HAD EXTENDED THE WARRANTY FOR THE ABS PUMP FOR THESE MODELS FOR 10 YEARS, SINCE MY VEHICLE IS 2003 THE WARRANTY HAD EXPIRED ON 2013. THIS IS AN ELECTRONIC BRAKING SYSTEM SO IF AN ELECTRIC FAILURE OCCURS THERE IS NO WAY TO STOP THE VEHICLE. THERE IS NO MANUAL BRAKE POWER OTHER THAN THE EMERGENCY BRAKE IN ORDER TO STOP THIS VEHICLE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10903267,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2016","dateComplaintFiled":"09/02/2016","vin":"WDBUF70J13A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E500. WHILE DRIVING 55-60 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE CONTACT WAS ABLE TO SLOW THE VEHICLE TO A STOP USING THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE BRAKE SENSOTRONIC CONTROL HYDRAULIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10895084,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2016","dateComplaintFiled":"08/11/2016","vin":"WDBUF65JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. AFTER THE VEHICLE WAS REFUELED AND PARKED, AN ABNORMAL FUEL ODOR EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO PHYSICAL EVIDENCE OF A FUEL LEAK OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,618.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10894673,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2016","dateComplaintFiled":"08/09/2016","vin":"WDBJH82J23X","components":"FUEL/PROPULSION SYSTEM","summary":"AFTER FUEL FILTER REPLACEMENT, VEHICLE OPERATED FINE FOR ABOUT 7 MILES. WHILE IDLING A COUPLE OF MINUTES IN THE DRIVEWAY UPON RETURN FROM THE SHORT TRIP, THE RETURN LINE HOSE EXITING THE FUEL FILTER EXPANDED, RUPTURED, AND SPRAYED FUEL OUT AT A HIGH RATE. AFTER HOSE WAS REPAIRED, FUEL GUSHED OUT OF EVAPORATIVE CANISTER DISCHARGE TUBE AND PURGE VALVE CANISTER. VISE GRIPS PLACED ON THE RUBBER TUBE LEADING FROM THE RETURN LINE TO THE CANISTER STOPPED THE GUSHER. NEW FUEL FILTER THAT WAS JUST INSTALLED (PRONTO PF5416) WAS SUSPECTED TO BE DEFECTIVE - CAUSING EXCESSIVE RETURN LINE FUEL VOLUME. WITH THE POOR DESIGN OF THE RETURN LINE PLUMBING AND RESTRICTION BACK TO THE TANK, THE EXCESS VOLUME WAS PILING UP IN THE EVAPORATIVE CANISTER AND OUT THE PURGE VALVE IN A MASSIVE GUSHING LEAK. ONCE A SECOND NEW FUEL FILTER WAS FITTED (PUROLATOR F65416), VEHICLE RAN PROPERLY AGAIN WITHOUT LEAKAGE - HOWEVER, SEVERE LEAKAGE FROM THE TOP OF THE EVAPORATIVE CANISTER WAS NOTED DURING A FILLUP ATTEMPT SHORTLY AFTERWARDS. THIS NEVER OCCURRED IN THE PRIOR TO THE FILTER REPLACEMENT. FROM ALL INDICATIONS, THE DESIGN IS VERY POOR AND SUSCEPTIBLE TO ANY CONDITIONS WHICH RESULT IN EXCESSIVE RETURN LINE FUEL VOLUME. THE AMOUNT OF FUEL POURING OUT OF THE TOP OF THE EVAPORATIVE CANISTER ASSEMBLY AND DISCHARGE WAS INDEED A FIRE AND ENVIRONMENTAL HAZARD - THE EQUIVALENT OF AN OPEN FUEL PUMP OUTPUT DISCHARGE. IN ADDITION TO ALL OF THIS, DURING THE FILTER REPLACEMENT/TESTING PROCESS, LOUD BANGING WAS HEARD FROM THE TANK ITSELF. REMOVAL OF THE GAS CAP RESULTED IN A MASSIVE PRESSURE RELEASE. FROM MY OBSERVATIONS AS A MECHANIC WITH OVER 25 YEARS EXPERIENCE SERVICING FOREIGN CARS, THE VENTILATION AND FUEL PRESSURIZATION SYSTEM ON THIS VEHICLE IS IMPROPERLY DESIGNED AND UNSAFE. VEHICLE WAS ON A LIFT WHILE BEING SERVICED.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10892965,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2016","dateComplaintFiled":"08/03/2016","vin":"WDBUF70J63A","components":"SERVICE BRAKES","summary":"BRAKE LIGHTS KEEP COMING ON SO I HAD THE BRAKES REPLACED. BRAKE LIGHTS STILL COMING ON, COULD NOT STOP WHILE IN TRAFFIC WITH BREAK PEDAL TO THE FLOOR. WENT TO THE MERCEDES BENZ DEALERSHIP I WAS TOLD MY SENSOTRONIC BRAKE CONTROL NEEDED TO BE REPLACED. I AM NOW HEARING THAT THERE WAS A RECALL ON THE SENSOTRONIC BRAKE CONTROL. VEHICLE PURCHASE 1 YEAR AGO, HAS JUST OVER 99K MILES. GERMAIN MERCEDES ADVISED REPAIR COST ARE $2500 AND THERE IS NO WARRANTY","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10891578,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2016","dateComplaintFiled":"07/29/2016","vin":"WDBUF65J13A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. WHILE DRIVING 30 MPH DOWN AN INCLINE, A \"BRAKES ARE DEFECTIVE\" MESSAGE APPEARED. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THE CONTACT HAD TO SHIFT INTO NEUTRAL AND APPLY THE EMERGENCY BRAKE LEVER TO GET THE VEHICLE TO COME TO A COMPLETE HALT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SENSATRONIC MODULE FOR THE BRAKE SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE WAS PREVIOUSLY REPAIRED PER A VOLUNTARY RECALL. THE FAILURE MILEAGE WAS 130,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10886035,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2016","dateComplaintFiled":"07/20/2016","vin":"WDBUF65J53A","components":"SUSPENSION","summary":"I HAVE PROBLEM WITH FRONT SUSPENCION ON FLOOR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10884444,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2016","dateComplaintFiled":"07/12/2016","vin":"WDBUF65J83X","components":"SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM","summary":"RECENTLY ON TODAY 7-12-16 AT 174,000 MILES THE DISPLAY ON MY 2003 E320 4S MERCEDES BENZ ALL OF A SUDDENLY DISPLAYED AN ILLUMINATED MESSAGE IN BRIGHT WHITE : \"BRAKE\" SERVICE BRAKE VISIT WORKSHOP. MY VEHICLE WAS IN MOTION ON A BUSY MAJOR HIGHWAY WHEN THE HYDRAULIC BRAKE SYSTEM EXHIBITED THIS MESSAGE. SHORTLY PRIOR TO THIS MESSAGING, I NOTICE MY BRAKES WERE MORE HARD TO APPLY PRESSURE,. I AM GLAD I WASN'T DRIVING FAST, THIS COULD HAVE BEEN A SERIOUS TRAGEDY TO MYSELF AS WELL AS THOSE OTHERS ON THE EXPRESSWAY JUST A AS I WAS. 2. PROBLEM WITH MY GAS TANK AFTER I FILL THE TANK , THE GAS FUMES BECOME SO INTENSE AFTER PARKING THIS VEHICLE INSIDE MY GARAGE. I DIDN'T KNOW THERE WERE A RECALL. IS THIS FUEL SAFETY HAZARD RECALL STILL IN EFFECT? IF SO, WHOM DO I CONTACT TO HAVE IT REPAIRED AT NO COST TO ME THE OWNER? 3. 4 MONTHS PRIOR IN MARCH 2016 I INCURRED A PROBLEM WITH THE COOLANT FLUID LEAKING INTO THE TRANSMISSION RESULTING IN A MAJOR MONETARY EXPENSE OUT OF MY POCKETS ABOVE $5000. CAN THIS BE COVERED BY THE MANUFACTUER SO I MAY BE ABLE TO BE REIMBURSED?","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10882170,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2016","dateComplaintFiled":"07/01/2016","vin":"WDBUF65J73A","components":"SERVICE BRAKES","summary":"SBC BRAKE UNIT WHICH CONTROL THE BRAKES JUST FAILED WHEN DRIVING ON HIGHWAY,VERY LIMITED BRAKING,VERY SCARY WHEN YOU ARE DRIVING 70MPH. I HAVE READ THAT THIS IS MAJOR ISSUE WITH MERCEDES BENZ ,SOME KIND OF PENALTY SHOULD BE ASSESSED TO THEM BECAUSE THIS IS A DANGEROUS SITUATION. IT JUST COST ME 2380.73 TO GET MY CAR FIXED AND I UNDERSTAND THIS IS A PROBLEM THAT WILL KEEP HAPPENING OVER AND OVER AGAIN. HOPEFULLY IT'S A SITUATION THAT THE NTSB CAN LOOK INTO ABOUT THIS DEFECTED UNIT FROM MERCEDES BENZ. THANK YOU.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10873558,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2016","dateComplaintFiled":"06/10/2016","vin":"","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"WATER GETS IN THE TRUNK SOMEHOW AND CAUSES FAULTY WUTHERING SAM BOXES..CREATING ELECTRICAL FIRE HAZZARD..CAN'T SEEM TO FIGURE OUT HOW WATER GETS IN TRUNK AND SETTLES WHERE SPARE TIRE SITS NEAR BATTERY AND ELECTRONIC WIRING","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10862243,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2016","dateComplaintFiled":"04/29/2016","vin":"WDBUF65J03A","components":"AIR BAGS,WHEELS","summary":"TL* THE CONTACT OWNED A 2003 MERCEDES-BENZ E320. WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE AND REAR CEILING AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE DEALER DIAGNOSED THAT A CRACK IN THE RIM CAUSED THE AIR BAGS TO DEPLOY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 06/21/16*LJ","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10855224,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2016","dateComplaintFiled":"04/13/2016","vin":"WDBUF65J63A","components":"SERVICE BRAKES","summary":"THE SBC UNIT FOR THE BRAKE SYSTEM IS BOUND TO FAIL THERE WAS A 10 YEAR RECALL ON THIS BUT NOT ALL VEHICLE WHERE DONE NOW MERCEDES ATTITUDE IS OH WELL BAD LUCK PAY US AND WE WILL FIX OUR FAULTY PART","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10855135,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2016","dateComplaintFiled":"04/12/2016","vin":"WDBUF65J53A","components":"SERVICE BRAKES","summary":"SBC PUMP WENT OUT IN THE MIDDLE OF THE NIGHT, ON A LONELY, DARK TWO LANE ROAD WITHOUT ANY NOTICE THAT THERE WAS A BRAKE ISSUE, APPROXIMATELY 200+ MILES FROM MY HOME. MESSAGE INDICATOR IN CAR STARTED BEEPING AND AN EMERGENCY MESSAGE DISPLAYED STATING BRAKE MALFUNCTION, STOP VEHICLE. CAR HARDLY ANY BRAKE POWER AND COULD NOT BE DRIVEN OVER 35 MPH. PULLED OVER AND NOW CAR WOULD NOT COME OUT OF PARK. HAD TO WAIT 3 HOURS FOR A TOW TRUCK! LUCKILY I DID NOT HAVE MY FAMILY WITH ME OF WHICH INCLUDES SMALL CHILDREN!","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10838960,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2016","dateComplaintFiled":"02/29/2016","vin":"WDBUF65J63A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE BRAKES FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC PUMP FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10837153,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2016","dateComplaintFiled":"02/19/2016","vin":"WDBUF76J83A","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"TAKATA RECALL, ALSO HAVING PROBLEM WITH FUEL CAP AND EVACUATION SYSTEM.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10824251,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2015","dateComplaintFiled":"02/04/2016","vin":"WDBUF65J93X","components":"SERVICE BRAKES","summary":"THE SBC BRAKE UNIT FAILED WHILE I WAS ON VACATION. THE REST OF THE BRAKE SYSTEM WORKS FINE. MERCEDES RECALLED THIS BRAKE SYSTEM AND KNEW IT WAS UNSAFE, HOWEVER NOW THEY WILL NOT REPLACE THE PART UNLESS I PAY AND THE COST IS $2,500.00 PER THE DEALER. WITHOUT IT THE CAR IS GARBAGE. IT IS AN ELECTRONIC BRAKING SYSTEM.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10823092,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2016","dateComplaintFiled":"01/29/2016","vin":"WDBUF70J23A","components":"UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM","summary":"\"TAKATA RECALL\" EACH YEAR IT FAILS THE EMMISSION TEST THE FAILED CODE IS PO456. I HAD AN EVAP SYSTEM TEST RAN THEY SAID IT WAS A PROBLEM WITH THE PURGE VALVE, EVAL HOSE, AND THE FILLER NECK. (LEAKS). IN MY OWN WORDS, THE ENGINE COMES ON AND OFF, THE COMPUTER IS INDICATING THAT THE TRUCK IS OPEN WHEN IT IS NOT, THE SEATBELT TIGHTEN UP AND MAKES A CLICKING NOISE WHILE I'M DRIVING, AND SOMETIMES I CAN'T GET OUT OF THE CAR IT LOCKS ME INAND I HAVE TO PUSH THE UNLOCK BUTTON ON THE DASH, AND THE ALARM COMES ON WHENEVER! AND THE TIRE PRESSURE INDICATOR STAYS ON AND WE RECENTLY HAD NEW TIRES PUT ON. WE HAD IT BALANCED AND AN ALIGNMENT DONE AS WELL. OTHER THAN THAT THE CAR IS STILL DRIVING WELL. I THOUGHT BENZ WAS ONE OF THE BEST VEHICLES BUT I'M NOT SO SURE ABOUT THAT NOW WITH THESE CONCERNS! THESE THINGS HAPPEN WHEN IN MOTION EXCEPT FOR THE ALARM GOING OFF. I THINK THERE MAY BE A PROBLEM WITH THE FUEL SYSTEM AND I HOPE THIS CAR DON'T BLOWUP ON ME! S ROYSTER","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10816605,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"10/05/2015","dateComplaintFiled":"12/28/2015","vin":"WDBUF70J73A","components":"AIR BAGS,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS APPLIED BUT DID NOT RESPOND. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL, THE VEHICLE SPUN AROUND AND CRASHED INTO A TREE. THE CONTACT SUSTAINED WHIPLASH AND PAINS TO THE WRISTS DUE TO THE FORCE FROM THE IMPACT THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE HEAD RESTRAINT AIR BAGS DEPLOYED ON THE DRIVERS SIDE AND THE FRONT PASSENGER SIDE ONLY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BACK TO THE CONTACTS RESIDENCE AND THE VEHICLE WAS NOT DIAGNOSED YET TO DETERMINE HOW THE FAILURE HAPPENED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10811250,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2015","dateComplaintFiled":"12/19/2015","vin":"WDBUF70J13A","components":"SUSPENSION","summary":"MY CAR HAS DROPPED DOWN VERY LOW ON TOP OF MY TIRES WHEN I STARTED MY CAR UP ON THE DASH WAS A RED WARNING LIGHT SAYING STOP CAR IS TOO LOW. MY CAR DROVE FINE THE DAY BEFORE THE NEXT MORNING WHILE SITTING UNDER MY CARPORT IT WAS VERY LOW.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10809392,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2015","dateComplaintFiled":"12/10/2015","vin":"WDBUF76J93A","components":"ENGINE","summary":"DURING INITIAL WARMUP OF VEHICLE (GENERALLY SOAKED AT AMBIENT TEMPERATURES 60F AND BELOW) A SHORT TERM (5-8 SECONDS) UNSTABLE IDLE OCCURS 20-30 SECONDS AFTER INITIAL ENGINE START AND WHILE IN A FORWARD DRIVE GEAR. THIS UNSTABLE IDLE GENERATES TORQUE VARIATIONS THAT WILL OVERCOME A BRAKE APPLY AND INCUR VEHICLE MOVEMENT. THE BRAKE APPLY IS A LEVEL WHICH WOULD KEEP THE VEHICLE STOPPED ON LEVEL GROUND TO COUNTER ACT NORMAL CREEP TORQUE. APPLYING THE BRAKE HEAVIER WILL PREVENT THE VEHICLE FROM MOVING.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10808994,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2014","dateComplaintFiled":"12/08/2015","vin":"WDBUF65J63A","components":"FUEL/PROPULSION SYSTEM","summary":"STRONG GASOLINE SMELL INSIDE CABIN HAS GROWN PROGRESSIVELY WORSE OVER PAST YEAR. NOW IT IS CONSTANT - NOT JUST WHEN THE TANK IS FILLED. HAVE NEVER ADDED MORE GAS AFTER THE NOZZLE SHUTOFF WHEN REFILLING - NEVER TOP OFF THE TANK. I DID NOT RECEIVE A LETTER FROM MB IN JAN 2015 AS OTHER HAVE REPORTED ON INTERNET. I HAVE THE CAR SERVICED EXCLUSIVELY AT THE MB DEALERSHIP. THE 2008 FUEL RECALL WAS INSTALLED ABOUT 4 YEARS AGO.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10808932,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2009","dateComplaintFiled":"12/07/2015","vin":"WDBUF70J33A","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"I PURCHASED THE MERCEDES BENZ E500 2003 ABOUT FIVE YEARS AGO. I NOTICED ABOUT 21/2 YEAR THAT THE BRAKE LIGHTS KEPT COMING ON EVEN AFTER HAVING THE BRAKES REPLACED. THE BRAKING SYSTEM LIGHT COMES ON AND MESSAGE STATES PLEASE STOP YOUR, THE BRAKING SYSTEM IS DEFECTIVE. THIS HAPPEN SEVERAL TIMES I WAS IN TRAFFIC. I COULD NOT STOP AND WHEN I TURN THE VEHICLE ON, THIS MESSAGE COMES ON THE DASH BOARD. WHEN I WENT TO THE MERCEDES BENZ DEALERSHIP I WAS TOLD MY SENSOTRONIC BRAKE CONTROL NEEDED TO BE REPLACED. I WAS NEVER TOLD BY ANY MERCEDES BENZ DEALERSHIP THAT THERE WAS A RECALL ON THE SENSOTRONIC BRAKE CONTROL. THEY JUST QUOTED ME PRICES ON REPLACING THE SENSOTRONIC BRAKE CONTROL, INSTEAD OF TELLING ME THERE WAS A RECALL. I NEED YOUR HELP, BECAUSE I WAS NEVER NOTIFIED, NOR DID THE MERCEDES BENZ DEALERS TELL ME OF THE RECALL. PLEASE EMAIL AT [XXX] OR CONTACT AT [XXX]. I REALLY APPRECIATE YOUR ATTENTION TO THIS MATTER. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10808274,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"12/03/2015","vin":"WDBUF70JX3A","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER FAILED TO SHIFT OUT OF GEAR. THE CONTACT MENTIONED THAT THE VEHICLE REQUIRED TO BE RESTARTED IN ORDER FOR THE GEAR SHIFTER TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TURBINE SENSOR, THE WHEEL, THE SPARK PLUGS, AND THE COIL PACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10807470,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2015","dateComplaintFiled":"11/30/2015","vin":"","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. WHILE DRIVING AT 30 MPH, THE STOP CAR WARNING LIGHT ILLUMINATED AND THE FRONT SUSPENSION FAILED. THE VEHICLE WAS TOWED TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT BOTH FRONT AIRMATIC SUSPENSIONS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10794405,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2015","dateComplaintFiled":"11/17/2015","vin":"","components":"SERVICE BRAKES","summary":"BRAKES JUST WHEN OUT ON IT AND THEY HAVE A RECALL BUT IS GOOD FOR JUST 10 THEY NEED TO BE RESPONS FOR THIS PROBLEM MAKING CARS WITH NO BRAKES IS A DEITH WISH I HOPE YOU GUYS DO SOMETHING ABOUT IT IS NOT SAFE AT ALL","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10789734,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2015","dateComplaintFiled":"11/11/2015","vin":"WDBUF70J13A","components":"SERVICE BRAKES","summary":"DIVING MY 2003 E500 THE RED LIGHT CAME ON AND IT SAID REDUCE BREAKING DISTANCE. IT FELT LIKE THE HYDRAULIC BRAKES WERE ENGAGED. I HAD THE SAME PROBLEM WITH MY 2002 E350 WHICH WAS ON THE RECALL. LIST BUT THE 2003 E500 IS NOT ON THE RECALL HAVING THE SAME PROBLEM AS THE 2002 E350","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10787538,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2015","dateComplaintFiled":"11/01/2015","vin":"WDBUF65J23A","components":"FUEL/PROPULSION SYSTEM","summary":"I HAVE OWNED MY 2003 E320 FOR OVER 10 YEARS NOW, HAVING PURCHASED IT AS A CERTIFIED USED VEHICLE WITH APPROXIMATELY 19,000 MILES. EVERYTIME I PARK IT IN MY GARAGE AFTER FILLING UP THE FUEL TANK, MY GARAGE SMELLS OF GASOLINE, EVENTHOUGH THERE HAS NEVER BEEN A VISIBLE LEAK ONTO THE GARAGE FLOOR. RECENTLY AFTER I REFUELED, THE SMELL WAS NO LONGER JUST OUTSIDE THE VEHICLE, BUT HAD NOW PERMEATED INTO THE CABIN. THESE FUMES HAVE MADE IT IMPOSSIBLE TO DRIVE THE CAR, BECAUSE THEY ARE SO OVERWHELMING.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10787463,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2015","dateComplaintFiled":"10/31/2015","vin":"WDBUF76J63A","components":"FUEL/PROPULSION SYSTEM","summary":"BAD FUEL PUMPS UNDER REAR SEAT CAUSING FUEL SMELL IN MY ENTIRE CAR.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10786426,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2015","dateComplaintFiled":"10/27/2015","vin":"WDBUF65J23A","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. WHILE PARKED, THE VEHICLE'S \"SERVICE BRAKES-VISIT WORKSHOP\" LIGHT ILLUMINATED. THE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10785225,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"10/21/2015","vin":"WDBUF70JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"MY CAR HAS A STRONG AND OVERWHELMING SMELL OF GAS INSIDE THE CAR WHEN I DRIVE. THIS HAS BEEN HAPPENING FOR 2 WEEKS NOW WHENEVER I DRIVE WITH THE WINDOWS UP. I AM FORCED TO DRIVE WITH THE WINDOWS DOWN IN ORDER TO BREATH.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10781848,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2015","dateComplaintFiled":"10/13/2015","vin":"WDBUF70J13A","components":"FUEL/PROPULSION SYSTEM","summary":"SHORTLY AFTER FILLING THE FUEL TANK, I SMELL GAS FUMES TOWARDS THE BACK OF THE CAR BEHIND DRIVE SIDE OUTSIDE. THERE IS NO FUEL LEAKS THAT DROP ON THE CAR AND ALSO THERE IS NOT FUEL LEAKS UNDER THE HOOD OF THE ENGINE NEITHER.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10779479,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2015","dateComplaintFiled":"10/03/2015","vin":"WDBUF76J43A","components":"SERVICE BRAKES","summary":"THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL SYSTEM THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM COMPONENTS MAY FAIL WITHOUT WARNING CAUSING A DRAMATIC REDUCTION OF BRAKING CAPACITY. THIS OCCURS WITHOUT WARNING AND RESULTS IN GREATLY INCREASED STOPPING DISTANCE. MERCEDES SERVICE BULLETIN S142.46-P-0012A PROVIDES DISCUSSION CONCERNING THIS ISSUE. MERCEDES CEASED INSTALLING THIS SYSTEM IN 2006. DUE TO CONCERNS WITH THE ENGINEERING OF THIS VITAL ELECTRONIC SAFETY SYSTEM. MERCEDES SHOULD BE REQUIRED TO REPLACE, AS PART OF A RECALL, THE FAILURE PRONE ELECTRONIC BRAKE SYSTEM COMPONENTS THAT HAVE REACHED THEIR SERVICE LIFE THRESHOLD. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BEFORE IT LEADS TO FATALITIES","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10777681,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2015","dateComplaintFiled":"09/25/2015","vin":"WDBUF70J93A","components":"POWER TRAIN,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE DOWNSHIFTED AND THE BRAKES FAILED. THE VEHICLE SHUT OFF AND WAS ABLE TO BE RESTARTED. AFTER THE VEHICLE WAS RESTARTED, THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10779713,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2015","dateComplaintFiled":"09/18/2015","vin":"WDBUF65J33A","components":"STEERING,SERVICE BRAKES, HYDRAULIC","summary":"I WAS DRIVING ON ROUTE 5, BRANCH AVE., NEAR CLINTON, MD, ABOUT 30 MPH, DOWN SLIGHT DECLINE OF A HILL, APPROACHING A PLACE IN THE ROAD WHERE CARS CAN ENTER THE HIGHWAY FROM BOTH THE LEFT AND THE RIGHT. AS WE NORMALLY DO, I PRESSED ON THE BREAKS TO SLOW DOWN, IN CASE ONE OF THE CARS SITTING ON BOTH THE LEFT AND RIGHT, DECIDED TO ENTER ON TO BRANCH AVE. MY BRAKES FAILED - THE FOOT PEDDLE WENT COMPLETELY TO THE FLOOR WHEN I WAS TRYING TO SLOW DOWN, THERE WAS LITTLE TO NO CONTROL IN THE STEERING WHEEL AND I LOOKED AT THE DASHBOARD AND IT WAS LIT UP IN RED WARNING LIGHTS , FIRST SAYING BRAKE NEED MAINTENANCE (OR SOMETHING) AT FIRST. I MANAGE TO GET THE CAR TO STEER TOWARDS THE RIGHT TO GET ON THE SIDE OF THE ROAD, HOPING THE ROUGH TERRAIN WOULD HELP TO SLOW THE CAR TO A STOP. BY THIS TIME THE RED WARNING LIGHTED UP DASH BOARD SAID STOP, BRAKE FAILURE OR SOMETHING. THE CAR FINALLY STOPPED AND I TURNED IF OFF. I AM 59 YEAR OLD WOMAN AND WAS ABSOLUTELY PETRIFIED - MY WHOLE BODY WAS SHAKING FROM THE FEAR THAT I WAS GOING TO WRECK ON THIS BUSY HIGHWAY. LUCKILY FOR ME THE CARS WAITING TO ENTER THE ROAD, DID NOT AND CARS ON THE HIGHWAY SLOWED DOWN AND WENT AROUND ME WHILE THE CAR WAS COASTING TOWARDS THE SIDE OF THE ROAD. THERE WAS NO WARNING LIGHT TELLING ME TO GET THE BRAKES SERVICES - THEY JUST FAILED WHILE I WAS DRIVING ON THE FREEWAY. I CALLED MERCEDES ROADSIDE SERVICE FOR THEM TO PICK UP THE CAR. AFTER AN HOUR AND THEY HAD NOT ARRIVED, I TURNED THE CAR ON, THERE WAS NO RED LIGHT. I PRESSED THE BRAKE AND IT DIDN'T GO TO THE FLOOR BUT IT WAS SOFT AND WENT NEARLY TO THE FLOOR. I KEPT PUMPING THE BREAKS - SOMETHING I USED TO SEE MY FATHER DO - THINKING THAT WOULD BRING THE BREAKS BACK UP SO THAT I COULD AT LEAST DRIVE BACK HOME TO AWAIT SERVICE TRUCK. I LET MERCEDES SERVICE KNOW, THEN I SLOWLY DROVE BACK, SIDE ROADS, PULLING OVER TO ALLOW CARS TO PASS UNTIL GOT HOME.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10764033,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2015","dateComplaintFiled":"09/15/2015","vin":"WDBUF65J43A","components":"SERVICE BRAKES","summary":"I WAS TRAVELING ON A SECONDARY ROAD AT A SPEED OF 30MPH WHEN THE MFD TURNED RED, STARTED BEEPING AND STATED BRAKE FAILURE, STOP DRIVING. WHEN I ATTEMPTED TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR AND THE TRANSMISSION AUTOMATICALLY DOWN SHIFTED. AFTER PULLING THE CAR TO THE SIDE OF THE ROAD, I PUT THE TRANSMISSION IN PARK WHERE IT LOCKED IN PLACE. AFTER FIFTEEN MINUTES THE SBC RESET ITSELF AND THE TRANSMISSION UNLOCKED. THE VEHICLE WAS REMOVED TO THE MERCEDES DEALER WHERE I PURCHASED IT. THE MERCEDES TECH STATED THAT THE SBC NEEDS TO BE REPLACED. I WAS TOLD THERE WAS A 10 YEAR WARRANTY ON THE SBC UNIT, BUT IT EXPIRED IN JUNE 2013. I AM THE ORIGINAL OWNER AND MERCEDES BENZ USA STATED THAT THEY DID NOT NOTIFY THE OWNERS OF THE WARRANTY EXTENSION OR OF THE PROBLEMS WITH THE SBC. THE COST TO REPLACE THE SBC IS $2,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10759731,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2015","dateComplaintFiled":"08/27/2015","vin":"WDBUF70JX3A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. WHILE DRIVING AT 4 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND AND THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS RESTARTED AND THE BAD WARNING LIGHT UNILLUMINATED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT HE SBC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10748819,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2015","dateComplaintFiled":"08/14/2015","vin":"WDBUF65J93A","components":"SERVICE BRAKES","summary":"WHEN I'M STOPING THE CAR, THE BREAKS DID NOT WORK AS IT SHOULD, AND THE STOP DISTANCE INCREASED BY 50% !! ON AUGUST 10TH I WAS IN THE ON THE WAY BETWEEN CHARLOTTE AND NASHVILLE, IN THE MOUNTAINS CURVES WAY DOWN, I USED THE BREAKS, THE CAR ALMOST GOT OUT OF CONTROL.... I FELT LIKE THE FRONT AND REAR BREAKS DON'T DO ANY SYNCHRONIZATION TO STOP THE CAR, ITS MAKING THE CAR LOSING CONTROL ON THE CURVES..... I RED ON THIS ISSUE ON INTERNET I FOUND THAT MERCEDES HAS USED A NEW BREAKING SYSTEM FOR THIS CAR AND STOP INSTALLING THIS SYSTEM IT IN 2006! THE REASON WHY THEY STOP USING THIS BECAUSE IT 100% ELECTRONIC BREAKS SYSTEM, IT CALLED SBC (SENSOTRONIC BRAKE CONTROL ) WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10735343,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2015","dateComplaintFiled":"07/20/2015","vin":"WDBUF70J63A","components":"FUEL SYSTEM, GASOLINE","summary":"MY VEHICLE STARTED PUTTERING AND FINALLY SHUT OFF. I HAD IT TOWED TO THE NEAREST MERCEDES BENZ SHOP LOCATED ON INDEPENDENCE DRIVE IN CHARLOTTE. AFTER THE DIAGNOSTIC, I WAS TOLD THAT THE FUEL PUMP WAS BAD. I INFORMED THE SERVICE ADVISOR COLTON AND THE SERVICE MANAGER TODD ABOUT THE EXTENDED WARRANTY ON THE COMPONENTS OF THE FUEL SYSTEM. I WAS DENIED WARRANTY COVERAGE BECAUSE THEY STATED THAT THE FUEL TANK HAD TO BE CRACKED BEFORE THEY WOULD HONOR THE WARRANTY. TO MY UNDERSTANDING IF THE ITEM IS A PART OF THE FUEL SYSTEM COMPONENTS, IT SHOULD BE COVERED FOR THE WARRANTY. THEY REFUSED TO SATISFY THE WARRANTY AND I ENDED UP NOT AUTHORIZING THE REPAIRS. NOW BECAUSE MERCEDES WILL NOT REPAIR THE COVERED PART, I HAVE TO TAKE IT TO ANOTHER REPAIR SHOP TO HAVE IT FIXED. I THINK MERCEDES SHOULD REIMBURSE ME FOR MY TIME AND PARTS AND LABOR FOR NOT SATISFYING THEIR EXTENDED WARRANTY.....UPDATED 10/15/15 *BF","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10725603,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2015","dateComplaintFiled":"06/16/2015","vin":"WDBUF65J93A","components":"ELECTRICAL SYSTEM","summary":"VEHICLE ENGINE SUDDENLY AND WITHOUT WARNING STOPPED RUNNING WHILE BEING DRIVEN. THIS COULD HAVE CAUSED A SERIOUS OR FATAL ACCIDENT IF IT HAD OCCURRED ON A MAJOR HIGHWAY. MERCEDES BENZ OF WEST CHESTER REPLACED THE CRANKSHAFT POSITION SENSOR. THE OCCURRENCE WAS STORED IN VEHICLE ELECTRONICS. THE FAULT WAS AN ELECTRICAL SHORT IN THE CRANKSHAFT POSITION SENSOR. MERCEDES DETERMINED THE CRANKSHAFT SENSOR GETS HOT WHEN ENGINE RUNNING AND CAUSES INTERNAL RESISTANCE TO RISE TO THE POINT OF SHORTING OUT. MERCEDES BENZ STATED THAT A FAILURE OF THIS PART SHOULD NOT HAVE SHUT THE VEHICLE OFF COMPLETELY BUT RATHER SHOULD HAVE RESULTED IN THE VEHICLE NOT BEING ABLE TO BE RESTARTED ONCE IT WAS STOPPED IN ORDINARY OPERATION. THIS IS VERY DANGEROUS!","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10725434,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2015","dateComplaintFiled":"06/15/2015","vin":"WDBUF65J93A","components":"SERVICE BRAKES","summary":"VEHICLE PRESENTED WITH RED LIGHT INDICATING TO TAKE VEHICLE TO WORKSHOP IN RED. BRAKING WAS EXTREMELY DIFFICULT, SRS SYSTEM STALLED THE VEHICLE, EMERGENCY MODE WAS ACTIVITED,WE WERE UNABLE, AT FIRST TO TURN ON THE IGNITION SWITCH. THE VEHICLE OPERATED AS IF IT WAS PARALYZED. WE FINALLY GOT THE VEHICLE TO RUN AND RESET THE CODE BY TURNING THE STEERING WHEEL. THE VEHICLE IS VERY DANGEROUS TO DRIVE IF YOU ARE NOT PREPARED FOR LONGER STOPPING DISTANCES, THANKFULLY MY HUSBAND WAS ABLE TO GET THE VEHICLE TO THE DEALERSHIP. I FOUND MYSELF NOT STRONG ENOUGH TO PRESS ON THE BRAKE PEDAL FOR ADEQUATE BRAKING DISTANCE. THIS CAR LEFT ME WITH NO BRAKES AT ALL DRIVING WITH CHILDREN IN THE CAR. THIS I'D NOT SAFE!","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10721468,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2014","dateComplaintFiled":"05/26/2015","vin":"WDBUF65J93A","components":"AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"VEHICLE PRESENTED WITH RED LIGHT INDICATING TO TAKE VEHICLE TO WORKSHOP IN RED. BRAKING WAS EXTREMELY DIFFICULT, SRS SYSTEM STALLED THE VEHICLE, EMERGENCY MODE WAS ACTIVITED,WE WERE UNABLE, AT FIRST TO TURN ON THE IGNITION SWITCH. THE VEHICLE OPERATED AS IF IT WAS PARALYZED. WE FINALLY GOT THE VEHICLE TO RUN AND TURNED VEHICLE INTO MB DEALERSHIP. WE WERE INFORMED THAT THE SBC UNIT WAS IN NEED OF REPLACEMENT, WE WERE BESET WITH 1,800.00 REPAIR. THE VEHICLE IS VERY DANGEROUS TO DRIVE IF YOU ARE NOT PREPARED FOR LONGER STOPPING DISTANCES, THANKFULLY MY HUSBAND WAS ABLE TO GET THE VEHICLE TO THE DEALERSHIP. I FOUND MYSELF NOT STRONG ENOUGH TO PRESS ON THE BRAKE PEDAL FOR ADEQUATE BRAKING DISTANCE. FUEL: UPON FUELING VEHICLE, THE FUEL HANDLE WILL STOP AND IMMENSE AMOUNTS OF FUEL WILL SPURT OUT FROM FUEL TANK. THERE IS ALSO A SMELL OF GAS/FUEL IN THE CABIN AFTER FILL UP. THIS CREATES A HUGE SPILL AND NOTIFICATION TO ATTENDANT. TAKES UP A GREAT AMOUNT OF TIME TO FILL UP TANK. SURPRISINGLY WE HAVEN'T BEEN CHARGED FOR FUEL SPILLS. SRS: LIGHT ON FOR SAFETY RESPONSE SYSTEM, SHORTLY AFTER VISIT AT MB DEALERSHIP. HAVE NOT TAKEN VEHICLE TO MB DEALERSHIP FOR FEAR OF ANOTHER EXPENSIVE REPAIR.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10714359,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2013","dateComplaintFiled":"05/04/2015","vin":"WDBUF70J53A","components":"FUEL/PROPULSION SYSTEM","summary":"WE PURCHASED OUR USED VEHICLE IN MAY, 2013 AND HAVE FOUND THE GAS SMELL PROBLEM TO GROW INCREASINGLY WORSE. ESPECIALLY INITIALLY WHEN THE TANK IS COMPLETELY FILLED, IT IS VERY STRONG BOTH OUTSIDE AND INSIDE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10712220,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2015","dateComplaintFiled":"04/22/2015","vin":"WDBUF76J73A","components":"FUEL/PROPULSION SYSTEM","summary":"BOUGHT A PRE-OWNED 2003 E55 FROM MERCEDES DEALER 2005. HAVE HAD CAR SERVICED REGULARLY AND EXCLUSIVELY AT DEALER EVER SINCE. HAVE SMELLED GASOLINE SMELL IN GARAGE ESPECIALLY AFTER FILLING-UP CAR. MOST RECENTLY, ON 21-APR-15 CHECK ENGINE LIGHT LIT. TOOK CAR TO DEALER. DEALER SAID GAS TANK LEAKING AND THEY WOULD FIX IT - COURTESY OF MERCEDES-BENZ - NO COST TO ME. MY CONCERN IS: IF MERCEDES KNEW ABOUT THIS DEFECT (SEE LINK TO MERCEDES LAWSUIT (BELOW)) FOR THE PAST SEVERAL YEARS AND I BROUGHT THE CAR TO THEM FOR SERVICING, REGULARLY, FOR THE LAST 10 YEARS (AND SPENT MORE THAN $10,000 IN SERVICE OVER THOSE YEARS) WHY DID THE DEALER NOT PREEMPTIVELY ALERT ME EARLIER TO THIS VERY DANGEROUS LIABILITY AND RECTIFY IT YEARS AGO? HTTP://WWW.SCRIBD.COM/DOC/100877072/MERCEDES-LAWSUIT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10706233,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2015","dateComplaintFiled":"04/17/2015","vin":"WDBUF65J13A","components":"AIR BAGS,SERVICE BRAKES","summary":"THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I DO BELIEVE THAT THIS ISSUE IS RELAYED IN THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006.I PURCHASED THE VEHICLE IN DECEMBER OF 2007 AS A USED VEHICLE WITH APROX. 40,000 MILES. I HAVE NOT BEEN SENT ANYTHING FROM MBENZ NOTIFYING OF THIS ISSUE.VEHICLE PUT IN SHOP 4-16-20015 AT MERCEDES. DIAGNOSIS WAS FAULTY SBC PUMP SYSTEM AT A COST FOR REPAIR $2400.00. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.LASTLY, PASSENGER AIR BAG LIGHT HAS BEEN ON SINCE SHORTLY AFTER PURCHASING THE VEHICLE. KNOWN AS THE SRS SYSTEM.THIS ISSUE IS SPELLED OUT AS A MAJOR SAFETY CONCERN IN MERCEDES E CLASS OPERATOR'S MANUAL, TOLD BY MERCEDES SERVICE DEPT,THIS IS A $800.00 BILL TO HAVE REPAIRED. QUESTION,, DOES SOMETHING TRAGIC HAVE TO HAPPEN BEFORE, MERCEDES BENZ LIVE UP TO THEIR OBLIGATION OF KEEPING THOSE WHO PURCHASE THEIR VEHICLE,,,,,SAFE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10705985,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2014","dateComplaintFiled":"04/15/2015","vin":"WDBUF76J13A","components":"FUEL/PROPULSION SYSTEM","summary":"THERE IS A STRONG SMELL OF GASOLINE AT THE BACK OF THE VEHICLE ASWELL AS IN THE CABIN. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10704053,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2015","dateComplaintFiled":"04/06/2015","vin":"WDBUF65J33A","components":"FUEL/PROPULSION SYSTEM","summary":"THERE IS A GAS LEAK ON THE SENDING UNIT (FUEL TANK) WHEN THE VEHICLE IS FILLED WITH FUEL. THIS IS AN EXTREMELY DANGEROUS ISSUE, AND IT IS COMMON WITH THE MERCEDES BENZ E320. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF MY CHILD WHO COMPLAINS OF THE STRONG SMELL OF GAS WHILE RIDING IN THE CAR. IT LEAVES THE SMELL OF GAS IN MY GARAGE AS WELL.. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10704057,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2015","dateComplaintFiled":"04/06/2015","vin":"WDBUF65J33A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. AFTER REFUELING THE VEHICLE, THERE WERE STRONG FUEL FUMES EMITTING FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10703802,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2015","dateComplaintFiled":"04/05/2015","vin":"WDBUF70J74A","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"COMING OUT OF THE PARKING LOT, THE CAR DRIVES FUNNY AND SUDDENLY THE RED LIGHTS ON THE DASH BOARD CAME ON STOP. CAR TOO LOW. RETURN TO THE PARKING LOT TRIED THE RAISE BUTTON. YOU CAN HEAR THE CAR RAISING AND THAN IT GOES DOWN AGAIN. CALL THE TOW TRUCK TO TOW IT BACK. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10702298,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2015","dateComplaintFiled":"03/27/2015","vin":"WDBUF76J13A","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL APPEARS TO BE LEAKING UNDER SEAT FROM GAS TANK STRONG SMELL OF GASOLINE IN GARAGE, VERY CONCERNED ABOUT EXPLOSION DUE TO FUMES. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10701318,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2015","dateComplaintFiled":"03/24/2015","vin":"WDBUF65J13A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED CONTINUOUSLY WITHOUT THE IGNITION BEING TURNED TO THE ON POSITION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE SBC UNITED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10691846,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2014","dateComplaintFiled":"03/03/2015","vin":"WDBUF70J63A","components":"SERVICE BRAKES","summary":"TL*THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE SBC WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE HYDRAULIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10690503,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2015","dateComplaintFiled":"02/25/2015","vin":"WDBUF65JX3A","components":"SERVICE BRAKES","summary":"THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10690276,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2014","dateComplaintFiled":"02/24/2015","vin":"WDBUF70J13A","components":"FUEL/PROPULSION SYSTEM","summary":"THIS VEHICLE HAS A VERY STRONG GASOLINE SMELL AFTER I FILL THE TANK. THIS SMELL IS CONCENTRATED ON THE DRIVER SIDE BY THE REAR WHEEL. I DO NOT HAVE THE MONEY TO REPAIR OR DIAGNOSE THE VEHICLE. ALTHOUGH, MERCEDES HAS ISSUED AN EXTENDED WARRANTY TO 15 YEARS UNLIMITED MILES FOR \"COVERED FUEL TANK COMPONENTS\". THE MERCEDES DEALERSHIPS ARE NOT ABLE TO TELL ME WHAT THE SEVERITY OR THE SPECIFIC REASON FOR MY FUEL LEAK/SMELL WITHOUT PAYING A LARGE DIAGNOSTIC FEE/ W NO GUARANTEE OF WARRANTIED SERVICE. I WOULD LIKE THEM TO SHARE SPECIFIC INFORMATION ABOUT THIS PROBLEM WITH ME WITHOUT CHARGING DIAGNOSTIC FEE. *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10690035,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2014","dateComplaintFiled":"02/23/2015","vin":"WDBUF65J13A","components":"FUEL/PROPULSION SYSTEM","summary":"CAR STALLED SEVERAL TIMES AND HAD SMELL OF GASOLINE VAPORS IN PASSENGER COMPARTMENT. FUEL SENSOR AND PUMP WAS REPLACED, ISSUE WENT AWAY. VENDOR WILL NOT REIMBURSE SERVICE AND PARTS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10689740,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2015","dateComplaintFiled":"02/21/2015","vin":"WDBUF70J03A","components":"SUSPENSION","summary":"CAR DISPLAY PANEL SHOWED \"STOP, CAR TOO LOW\". THE FRONT LEFT PORTION OF THE CAR WAS LOW AND THE TIRE ALMOST TOUCHED THE TIRE FENDER. TRIED TO DRIVE THE CAR TO SHOP BUT CAN HEAR THE TIRE SCRATCHED THE FENDER WHEN MADE TURNS. TOWED THE CAR TO SHOP NEXT DAY. SHOP TOLD ME THE AIR SUSPENSION WAS BAD AND NEEDED TO REPLACE STRUT AND RECOMMENDED TO REPLACE BOTH FRONT TWO STRUTS. THIS COULD BE A VERY DANGEROUS SITUATION IF IT HAPPENED ON FREEWAY. CAR COULD LOOSE BALANCE AT HIGH SPEED. TIRE COULD BUST AT HIGH SPEED. CHECKED ONLINE AND SAW MANY PEOPLE HAD SAME PROBLEMS. NOW I REMEMBER THAT A FRIEND IN TAIWAN HAS COLLECTED MORE THAN 500 MERCEDES STRUTS IN HIS SHOP. HE TOLD ME THAT THIS HAD BEEN A WELL KNOWN PROBLEM FOR MERCEDES 500 SERIES. WHY MERCEDES DID NOT RECALL CARS FOR REPAIR??? TOO EXPENSIVE AND CAN NOT AFFORD TO DO IT FOR MERCEDES?? IT COST ME $2,850 TO REPLACE THE FRONT TWO STRUTS. NHTSA SHOULD INVESTIGATE IT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10682336,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2015","dateComplaintFiled":"02/09/2015","vin":"WDBUF70J43A","components":"SERVICE BRAKES","summary":"THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10680734,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2012","dateComplaintFiled":"02/02/2015","vin":"WDBUF65J63A","components":"FUEL SYSTEM, GASOLINE","summary":"STRONG GAS ODOR AFTER FILLING GAS TANK. WHILE IN FOR SERVICE ON VEHICLE OTHER THAN GAS ODOR MECHANIC AT DEALERSHIP FOUND GAS ON SKID PAN UNDER CAR WHILE ON RACK. HE SAID TANK OR POSSIBLE O RING MAY BE AT FAULT. THIS WAS SEPTEMBER OF 2012. AT THAT TIME I DECIDED NOT TO PURSUE REPAIRS DUE TO FINANCIAL RESTRAINTS. THIS JANUARY OF 2015 I RECEIVED A WARRANTY EXTENSION ADDENDUM STATING \" SPECIFICALLY, THE WARRANTY ON THE FUEL TANK, FUEL FILTER/SENDER, FUEL PUMP, AND RELATED GASKETS ( COLLECTIVELY THE \"COVERED FUEL TANK COMPONENTS\") FOR GASOLINE-FUELED, NON PZEV CERTIFIED MODEL YEAR 2003-2009 E CLASS AND 2006-2011CLS- CLASS VEHICLES WILL BE EXTENDED FROM ORIGINAL 4 YEAR/ 50,000 MILES (WHICHEVER OCCURS FIRST) TO 15 YEARS, REGARDLESS OF MILEAGE.\" TODAY I LEFT MY 2003 E320 FOR SERVICE TO ADDRESS THE PROBLEM. DEALERSHIP CALLED AND SAID THE FUEL TANK SENDING UNIT WAS LEAKING BUT IS NOT COVERED UNDER WARRANTY EXTENSION ADDENDUM! AS STATED ABOVE THE \"FUEL FILTER/SENDER\" IS COVERED UNDER THE ADDENDUM BUT DEALER DOESN'T WANT TO ACKNOWLEDGE THE LETTER I RECEIVED FROM MERCEDES-BENZ USA, LLC. I UNDERSTAND A CLASS ACTION LAWSUIT HAS BEEN FILED AGAINST MERCEDES CONCERNING THIS MATTER. IS THERE ANYTHING YOUR AGENCY CAN DUE SO MERCEDES HONORS THEIR ADDENDUM AND NOT CHANGE THE COVERAGE ONCE THEY HAVE YOUR CAR TORN APART. I DID SHOW LETTER TO SERVICE REPRESENTATIVE BEFORE I LEFT THE CAR. THANK YOU FOR YOU TIME. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10680392,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2015","dateComplaintFiled":"02/01/2015","vin":"WDBUF65J53A","components":"SERVICE BRAKES","summary":"I WAS DRIVING DOWN A SIDE ROAD BY A COLLEGE IN LOWELL MA AND MY DASH BOARD LITE UP AND STARTING BEEPING. SAID BRAKE FAILURE SORT STOPPING DISTANCE, VISIT WORK SHOP ASAP. I TRIED TO STOP THE CAR BUT IT WAS VERY HARD STOPPING IT, I HONKED THE HORN BECAUSE I WAS COMING UP ON A SCHOOL CROSSING( THANK GOD) THEY ALL MOVED OUT OF THE WAY BECAUSE I WOULD HAVE RAN OVER THEM ALL. I GOT THE CAR STOPPED AND SHUT IT OFF, POLICE OVER SAW THE WHOLE THING AND PULLED UP BEHIND ME AND I EXPLAINED WHAT HAPPENED, WE WENT TO GO START THE CAR UP AND ALL THE LIGHT WHERE OFF AND THE CAR SEEMED FINE, THERE WAS NO WAY I WAS TAKING THAT CHANCE AGAIN SO I CALLED A TOW TRUCK AND HAD IT TOWED TO MY GARAGE, MECHANIC JUST CALLED ME AND SAID NOTHING WAS STORED IN THE COMPUTER SYSTEM AND THE BRAKES ARE WORKING FINE NOW. HE CHECKED ON LINE TO SEE IF THERE WHERE ANY OTHER COMPLAINT ABOUT THIS ISSUE AND INFORMED THERE A LOT OF PROBLEM FROM MERCEDES BENZ OWNERS ON THIS ISSUE. I WILL NOT DRIVE THIS CAR AGAIN, I COULD HAVE KILLED ALL THOSE PEOPLE IN THE WALK WAY BECAUSE OF THIS PROBLEM THAT MERCEDES IS AWARE OF. PLEASE HELP ! I JUST LOOKED UP THE SAME INFORMATION ON GOOGLE AND THERE ARE HUNDRED OF COMPLAINT ABOUT THE SAME ISSUE, MY BRAKES ARE NEW. IT IS A ELECTRICAL PROBLEM THAT THEY ARE AWARE OF. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10679603,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2014","dateComplaintFiled":"01/28/2015","vin":"WDBUF65J73A","components":"FUEL/PROPULSION SYSTEM","summary":"WE HAVE BEEN EXPERIENCING FUMES OF GAS AFTER THE GAS TANK IS COMPLETELY FILLED. LATER THE CAR DEVELOPED ROUGH IDLING. WE TOOK THE CAR TO MERCEDES-BENZ OF OKLAHOMA CITY WHERE THE CAR HAS ALWAYS BEEN SERVICED FOR INSPECTION, THE DEALERSHIP KEPT THE CAR FOR FOUR DAYS. IN THE MEAN TIME WE RECEIVED A LETTER FROM MERCEDES-BENZ OF USA NOTIFYING US OF EXTENSION OF WARRANTY ON FUEL SYSTEM FOR UP TO 15 YEARS. WHEN WE ASKED THE DEALERSHIP ABOUT IT WE WERE TOLD THEY KNOW AND ARE FOLLOWING THE \"BULLETIN\" ISSUED BY THE COMPANY. INITIALLY WE WERE TOLD THERE WAS A LEAK ON THE TOP OF THE GAS TANK, HOWEVER THE CAR WAS RETURNED TO US BY REPLACING THE FUEL FILTER UNDER WARRANTY. THERE WAS NO PAPER WORK SO WE DON'T KNOW WHAT WAS ACTUALLY DIAGNOSED AND DONE. THE CAR IS STILL IDLING ROUGH, THE FUEL GAUGE IS NOT READING CORRECT (THOUGH THE TANK IS FULL, GAUGE SHOWS 1/4TH EMPTY). WE WILL TAKE THE CAR BACK TO THE MERCEDES DEALERSHIP TOMORROW. FUEL LEAK IS A SERIOUS MATTER, WE WISH THE COMPANY HAD TAKEN SERIOUS STEPS TO FIX IT AND HAD INFORMED THE CUSTOMERS OF THE ACTUAL PROBLEM. HOPE NHTSA WILL LOOK INTO THIS MATTER. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10678691,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2015","dateComplaintFiled":"01/24/2015","vin":"WDBUF65J73A","components":"SERVICE BRAKES","summary":"THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10676867,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2008","dateComplaintFiled":"01/21/2015","vin":"WDBUF65J13A","components":"FUEL/PROPULSION SYSTEM","summary":"ON SEVERAL OCCASIONS BETWEEN 2005 AND 2015, I SMELLED GAS INSIDE OF MY CAR AFTER FILLING THE TANK. GAS SOAKED MY BACK SEAT AND CARPET BEHIND DRIVER'S SEAT, AND LEAKED OUT THE RIGHT (DRIVER'S) SIDE OF THE CAR. WHEN I TOOK INTO THE MERCEDES DEALER IN SUGAR LAND ON APRIL 9, 2008, THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. AFTER THEN, I AVOIDED FILLING UP THE TANK. ON DECEMBER 12, 2012, I FILLED THE TANK BY ACCIDENT AND THE FUEL SOAKED BY BACK SEAT AND LEAKED OUT THE RIGHT SIDE OF THE CAR. I TOOK IT TO AN AUTO REPAIR SHOP, AND THE FUEL PUMP SEAL WAS REPLACE.THEN ON JULY 1, 2014, THE FUEL PUMP WENT OUT AND HAD TO BE REPLACED ALONG WITH THE FUEL PUMP RELAY. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10676997,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2014","dateComplaintFiled":"01/21/2015","vin":"WDBUF65JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT AFTER REFUELING, A STRONG ODOR OF FUEL EMITTED INSIDE THE VEHICLE AND THEN SUBSIDED AFTER DRIVING SOME DISTANCE. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER ISSUED A VOLUNTARY RECALL RELATED TO THE FUEL SYSTEM HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 181,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10676829,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2015","dateComplaintFiled":"01/20/2015","vin":"","components":"SERVICE BRAKES","summary":"THE W211 MERCEDES (E-CLASS) HAVE SENSOTRONIC BRAKE CONTROL (SBC) UNITS FOR THE BRAKES. WHEN, NOT IF, BUT WHEN THEY GO OUT, THERE IS NO PRIOR WARNING OR ANYTHING AT ALL. ALL BRAKING ABILITY JUST STOPS OUT OF NOWHERE. THIS IS OBVIOUSLY A HUGE SAFETY CONCERN BECAUSE ALL BRAKES IN THE CAR STOP WORKING. THIS ISSUE IS WELL KNOWN AND MERCEDES NEEDS TO CHANGE OUT THE SBC PUMPS ON THESE CARS BECAUSE THE CONSEQUENCES CAN, AND WILL, BE DISASTROUS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10671778,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2015","dateComplaintFiled":"01/12/2015","vin":"WDBUF70J63A","components":"FUEL SYSTEM, GASOLINE","summary":"I HAVE HAD THIS PROBLEM FOR A WHILE NOW. WHEN I FILL UP MY FUEL TANK THERE IS A DRASTIC SMELL OF GAS. I BELIEVE THIS IS A SAFETY ISSUE. I HAD TO LEAVE MY CAR OUT ON THE STREET IN FEAR MY WATER HEATER WHEN IGNITING WOULD SET OFF A EXPLOSION. I AM SURE MB KNOWS OF THIS SITUATION SINCE I HAVE SEEN NUMEROUS REMARKS AND INSTANCES ON JUST THIS SUBJECT. I WOULD HOPE THAT MB WILL ADDRESS THIS PROBLEM. I TOOK IT TO THE DEALER AND INDEED THEY SAID THAT THE FUEL SENDING UNIT HAS A CRACK ON TOP ALLOWING THE FUEL TO LEAK WHEN FILLED UP TO THE FULL MARK. THANK YOU ADVANCE IN REPORTING THIS TO MERCEDES. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10671544,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2015","dateComplaintFiled":"01/10/2015","vin":"WDBUF70J63A","components":"SERVICE BRAKES","summary":"I MERGED ONTO THE 215 FREEWAY HEADING NORTH WHEN AT APPROXIMATELY 60MPH A RED STOP SIGN SHOWED UP ON MY INSTRUMENT CLUSTER SAYING STOP AND SOMETHING ELSE THAT I DON'T REMEMBER. THE CAR SHIFTED DOWN TO SECOND GEAR BELLS GOING OFF. I WAS ONLY A COUPLE MILES FROM HOME. I AM FORTUNATE MY WIFE WASN'T DRIVING. IT WAS A VERY TRAUMATIC EXPERIENCE THAT NO ONE SHOULD GO THROUGH WITHOUT WARNING. CAN'T BELIEVE MB HAS A SAFETY ITEM THAT WORKS LIKE THIS. THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10669994,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2015","dateComplaintFiled":"01/04/2015","vin":"WDBUF65J83A","components":"SERVICE BRAKES","summary":"MY WIFE AND I WERE TRAVELING NORTHBOUND ON TEXAS HWY 281 JUST NORTH ON MARBLE FALLS TEXAS. I NOTICED A TRAIN COMING AND STARTED TO SLOW DOWN AND MADE THE DECISION TO STOP FOR THE TRAIN! WELL AT THAT TIME MY BRAKE DASH WARNING CAME ON AND IT WAS ALL RED AND MY BRAKES FAILED. THEIR I WAS NOT ABLE TO STOP GOING 75 MILES PER HOUR (LEGALLY) AND I COULD NOT STOP AND IT WAS WAY TO LATE FOR THE TRAIN TO STOP ALSO SO I FLOORED IT TO GET OVER THE TRACKS THEN I FINALLY CAME TO A SAFE STOP. I SEARCHED THE INTERNET FOR A FIX AND TO MY SURPRISE MERCEDES HAD KNOWN OF THIS FOR MANY YEARS AND STOPPED ALL HELP WITH THE ISSUE WHEN THE CAR REACHED 10 YEARS OLD. THIS CAR SHOULD BE FIXED BY THE COMPANY THAT KNOWINGLY PUT IT ON THE ROAD WITH AN EXPERIMENTAL NEW TYPE OF BRAKING SYSTEM THEN TELLS OWNERS DOWN THE ROAD TO KISS THEIR BUTT. AND ITS NOW THE OWNERS PROBLEM. WHAT A DEAL MY CAR IS IN GREAT SHAPE BUT HAS A DEFECTIVE EXPERIMENTAL BRAKING SYSTEM THAT MERCEDES WILL NOT EVEN DISCUSS FIXING. I SHOULD HAVE BOUGHT A CORVAIR OR MAYBE A PINTO AT LEAST YOU CAN STOP THEM! WOW WHY HAVE YOU NOT JUMPED ALL OVER THIS MANUFACTURE ABOUT THIS DEADLY PROBLEM EVEN YOU HAVE KNOWN FOR YEARS! BUT NO ONE HAS TOLD ME??? THE TITLE SHOULD BE MARKED DEADLY IN BOLD LETTERS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10669345,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2013","dateComplaintFiled":"12/31/2014","vin":"WDBUF76J13A","components":"FUEL/PROPULSION SYSTEM","summary":"REFERENCE THE NHTSA ACTION# PE12001 THERE IS A FUEL LEAK AT ONE OR BOTH OF THE FUEL SENDING UNITS AND AT ONE OR BOTH OF THE FUEL PUMPS LOCATED IN THE GAS TANK OF THIS CAR. WHEN FILLING THE GAS TANK TO FULL, GAS LEAKS AND PRODUCES A VERY STRONG GASOLINE SMELL INSIDE AND AROUND THE EXTERIOR OF THE CAR. I HAVE REMOVED THE REAR SEAT TO GAIN ACCESS TO THE UNITS AND I HAVE OBSERVED STANDING GASOLINE ON THE TOP SURFACE OF THE SENDING UNIT SEALS. THERE ARE ELECTRICAL CONNECTIONS INSIDE OF THESE UNITS AND THEY APPEAR TO HAVE BEEN SHORTING DUE TO THE LEAK. THIS IS POTENTIALLY A VERY HAZARDOUS, LIFE THREATENING CONDITION. *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10669402,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2014","dateComplaintFiled":"12/31/2014","vin":"WDBUF70J03A","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL ODOR AFTER FILLING THE GAS TANK, IN THE PASSENGER COMPARTMENT AND AROUND THE VEHICLE. *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10662873,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2014","dateComplaintFiled":"12/08/2014","vin":"WDBUF76J33A","components":"FUEL/PROPULSION SYSTEM","summary":"THIS VEHICLE WAS PREVIOUSLY SERVICED IN 2008 FOR THE SAME ISSUE AS PART OF A RECALL CAMPAIGN BY MERCEDES-BENZ, #2008-020001. I WAS NOT THE OWNER AT THE TIME. THE IDENTICAL ISSUE IS NOW PRESENT ONCE AGAIN, VERY STRONG GASOLINE ODOR IN THE INTERIOR, AND A LESS-PRESENT ODOR AT THE EXTERIOR. THE DEFECTIVE FUEL SENDER UNITS WILL NOW BE REPLACED AT MY PERSONAL EXPENSE, HOWEVER SINCE THIS IS A REPEAT OF A PREVIOUS ISSUE WHICH HAD ALREADY WARRANTED A RECALL, I BELIEVE THIS SHOULD BE THE RESPONSIBILITY OF MERCEDES-BENZ USA. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10662601,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2014","dateComplaintFiled":"12/07/2014","vin":"WDBUF76J93A","components":"FUEL/PROPULSION SYSTEM","summary":"I PARKED MY CAR IN MY GARAGE AND SMELLED GASOLINE. I LOOKED UNDER THE CAR AND IT WAS LEAKING GASOLINE. IT LEFT A BIG PUDDLE AND WILL NOT STOP. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10661329,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2014","dateComplaintFiled":"11/30/2014","vin":"WDBUF70J73A","components":"UNKNOWN OR OTHER","summary":"SBC LOSS OF POWER NO BRAKES STOP CAR IMMEDIATELY. SEE WORKSHOP. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10660587,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2014","dateComplaintFiled":"11/24/2014","vin":"WDBUF70J93A","components":"SUSPENSION","summary":"MY 2003 MB E500 SPORT IS EQUIPPED WITH THE AIRMATIC SUSPENSION. WITHOUT WARNING THE REAR SUSPENSION COMPLETELY FAILED AND DROPPED THE REAR END OF THE VEHICLE ALL THE WAY DOWN TO THE FRAME 2 INCHES FROM THE ASPHALT. MY SMALL CHILD WAS IN THE BACK SEAT OF THE VEHICLE AT THE TIME AND WOULD HAVE BOUNCED UP TO THE CEILING IF HE HAD NOT BEEN SECURED IN HIS CARSEAT. THE CAR IS NOT OPERATIONAL AT THIS TIME AND REPAIR ESTIMATES EXCEED $3,000.00. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10660285,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2014","dateComplaintFiled":"11/22/2014","vin":"WDBUF65J73A","components":"FUEL/PROPULSION SYSTEM","summary":"I RECENTLY NOTICED THE SMELL OF GASOLINE IN THE CABIN OF MY VEHICLE. AS IT GOT STRONGER I BECAME MORE WORRIED. WHEN CLEANING OUT THE CAR TODAY I NOTICED THE DRIVER SIDE REAR SEAT BELT WAS STAINED NEAR THE BOTTOM(SMELLS LIKE FUEL). I PULLED UP THE BACK SEAT AND UNDER THE SEAT ON THE DRIVER SIDE REAR THERE IS A SIGNIFICANT AMOUR OF FUEL PUDDLED AND STAINED INTO THE FLOOR AND AROUND A CIRCULAR LOOKING COVER OF SOME SORT. WHILE LOOKING ON THE INTERNET I SAW THAT IT HAS BEEN COMMON IN THIS YEAR/MODEL CAR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10659982,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2014","dateComplaintFiled":"11/21/2014","vin":"WDBUF65JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT THERE WAS A FUEL ODOR PRESENT INSIDE THE VEHICLE AND WAS LEAKING FUEL WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10654901,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2014","dateComplaintFiled":"11/14/2014","vin":"WDBUF70J33A","components":"SERVICE BRAKES","summary":"AS I WERE DRIVING ON A SIDE ROAD, SUDDENLY A WARNING RED LIGHT CAME ON THE DASH FLASHING THE BRAKE SIGN. SOON AFTER A MESSAGE STARTED TO FLASH WARNING ME TO TURN OFF VEHICLE. AS I WERE PROCEEDING TO PULL TO A SAFE PLACE, I PRESSED ON THE BRAKE AND FOUND TO MY SURPRISE THAT I HAD PRESSED ON A SOFT PEDAL. LUCKY I HAD KEPT MY KOOL, AND MANAGED TO PULL OVER ON A SIDE STREET AND BROUGHT THE CAR TO A STOP. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10654695,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2014","dateComplaintFiled":"11/13/2014","vin":"WDBUF65J23A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THERE WAS A FUEL ODOR WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10653581,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2009","dateComplaintFiled":"11/08/2014","vin":"WDBUF70J93A","components":"FUEL/PROPULSION SYSTEM","summary":"I HAD REFUELED MY VEHICLE AND NOTICED THE PRESENCE OF GAS FUMES WHEN I PARKED IN MY GARAGE. I ALWAYS USE THE AUTO SHUTOFF AT THE PUMP SO THERE WAS NO CONCERN FOR ME TO \"TOP OFF\" SOMETHING I NEVER DO. I NOTICE THAT IF I FILLED MY TANK CLOSER TO THE 3/4 OR BELOW LEVEL IT WAS NOT NOTICEABLE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10653077,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2014","dateComplaintFiled":"11/06/2014","vin":"WDBUF65J73A","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"MERCEDES-BENZ HAS DIAGNOSED MY SBC PUMP UNIT, IN WRITING, AS \"FAULTY.\" THEY HAVE THEN GONE ON TO DENY AND REFUSE TO ACKNOWLEDGE THE RECALL PUBLISHED ON THIS WEBSITE: NHTSA CAMPAIGN NUMBER: 05V133000. ACCORDING TO 2 MERCEDES DEALERSHIPS, AND MBUSA CUSTOMER CARE AND CLAIM DEPARTMENT, THERE IS NO SUCH THING AS A RECALL ON THE SBC UNIT, OR HAVE THEY EVER HEARD OF NHTSA CAMPAIGN NUMBER: 05V133000 -- THERE IS, HOWEVER, A LIMITED WARRANTY FOR THE SBC PUMP. AFTER DOING SOME INDEPENDENT RESEARCH, IT IS CLEAR THAT AFTER RECALL: NHTSA CAMPAIGN NUMBER: 05V133000, HAD BEEN SUBMITTED TO THE NHTSA, IT HAS GONE COMPLETELY UNACKNOWLEDGED FROM THAT POINT ON. MERCEDES HAS INSTEAD \"REBRANDED\" IT AS A WARRANTY-RECALL, UNDER INTERNAL CAMPAIGN #2005110001, WHICH NO LONGER COVERS THE SBC PUMP ITSELF, ONLY THE WIRING AROUND IT. THERE IS CLEARLY A CONFLICT/CONTRADICTION HERE, AS THE MBUSA.COM WEBSITE REFERS TO THE SERVICE ON MY CAR (BY VIN) AS 05V-311, BUT THE INVOICE I RECEIVED FROM MERCEDES-BENZ REFERS TO IT AS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10652873,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2013","dateComplaintFiled":"11/05/2014","vin":"WDBUF65J63A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10651898,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2014","dateComplaintFiled":"11/02/2014","vin":"WDBUF76J23A","components":"FUEL/PROPULSION SYSTEM","summary":"FILLED MY JUST PURCHASED 2003 E55 AMG WITH GASOLINE ON 10/30/14 AND DROVE STRAIGHT HOME. AFTER A FEW MINUTES MY BROTHER TOLD ME THE GARAGE HAD A STRONG GASOLINE SMELL. DROVE TO WORK THE NEXT MORNING AND NOTICED THE SMELL WAS EXTREMELY STRONG IN THE CAR AND LEFT WINDOWS DOWN TO VENTILATE. DROVE HOME WITH WINDOWS DOWN AND STILL NOTICED SMELL THAT SEEMED TO BE COMING FROM BACK SEAT OF CAR. ENTERED CAR AND \"GASOLINE SMELL\" INTO INTERNET SEARCH TO FIND THERE IS A LARGE SCALE ISSUE, INVESTIGATION, AND LAWSUIT. WHEN PICKING THE CAR UP FROM DEALER I NOTICED THE ENTIRE REAR SEAT BOTTOM WAS NOT ATTACHED. THOUGHT IT MAY HAVE BEEN DUE TO AN INSPECTION. HOWEVER, IT TURNS OUT THAT THE ACCESS PANEL FOR THE FUEL SENDING UNIT IS DIRECTLY UNDER THE SEAT. AFTER LEARNING THIS I REMOVED THE REAR SEAT TO FIND GASOLINE ON THE ACCESS PANEL. REMOVED THE PANEL TO FIND A PUDDLE OF GASOLINE ON TOP OF THE TANK AROUND THE SENDING UNIT. IMMEDIATELY CALLED THE DEALER AND THEY SAID TO PARK THE CAR AND A TOW TRUCK WOULD DELIVER IT TO THEM. THEN THE DEALER CALLED AND PROVIDED A NUMBER FOR ME TO CALL MERCEDES BENZ USA TO ARRANGE A TOW TRUCK. MERCEDES ARRANGED THE TOW TRUCK AND HAULED THE JUST PURCHASED CAR BACK TO DEALER. DEALER IS SUPPOSED TO BE CHECKING IT ON MONDAY 11/3/14 TO LET ME KNOW THE STATUS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10650706,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2014","dateComplaintFiled":"10/28/2014","vin":"WDBUF65J33A","components":"FUEL/PROPULSION SYSTEM","summary":"I FILLED THE TANK AND IT LEAKS ON THE GARAGE FLOOR AT A STEADY DRIP UNDERNEATH THE REAR DRIVER PASSENGER SIDE TIRE WHERE THE TANK SITS ...NOTICE IT LEAKING FROM THE TOP OF THE TANK COMING DOWN ON TO THE FLOOR...I CANNOT FILL THE TANK AND THE SMELL AND THE AMOUNT OF GAS ON THE FLOOR I BELIEVE IS QUITE HAZARDOUS IN AN ENCLOSED GARAGE UNDERNEATH A BEDROOM. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10649467,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2014","dateComplaintFiled":"10/23/2014","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"I HAD A GASOLINE TO LEAK IN THE WELL UNDER THE PASSENGER SEATS IN THE BACK OF MY 2003 E320 MERCEDES BENZ. THIS IS A SERIOUS SAFETY HAZARD. ABOUT 2 WEEKS AGO, I HAD TO SPEND $1200.00 TO REPLACE A FUEL PUMP ON MY 2003 E 320 MERCEDES BENZ. WHEN WILL MERCEDES BENZ RECALL THESE MODELS FOR FUEL PUMP PROBLEMS? THEY WERE NEVER ABLE TO DETECT THE PROBLEMS WHILE THIS CAR WAS UNDER WARRANTY, BUT NOW IT'S COMING UP 11 YEARS LATER. OVER 40 COMPLAINTS HAVE BEEN SENT TO THE CONSUMER PRODUCT SAFETY COMMISSION (CPSC) ABOUT THIS PROBLEM, BUT MERCEDES IS STILL SAYING THAT THERE ARE NO RECALLS, NOR DO THEY HAVE ANY KNOWLEDGE OF THESE FUEL LEAK PROBLEMS. THERE ARE ALSO OWNERS IN OTHER STATES WITH THE EXACT PROBLEM, BUT LISTED BELOW IS A COMPLAINT ON CPSC'S WEBSITE FROM A LAUREL, MD 2003 E320 OWNER WITH THE SAME PROBLEMS THAT I'M EXPERIENCING: JUL 31, 2011 - LAUREL, MD - GASOLINE MY 2003 MERCEDES BENZ E320, IN WHICH THE FUEL FILTERS ARE LOCATED UNDERNEATH THE REAR SEAT, HAD A POWERFUL GASOLINE ORDER INSIDE THE VEHICLE. THE BENZ REPAIR SHOP STATED IT WAS A HAIRLINE FRACTURE IN THE FUEL FILTER AND IT WAS LEAKING GAS. THEY REPLACED THE FILTERS, BUT I'VE SEEN THEM REPLACE THE SAME TYPE FILTERS IN 2008 MODELS. I THINK THIS IS A DEFECTIVE PRODUCT AND A SAFETY HAZARD. IF ME OR MY SPOUSE HAD BEEN A SMOKER, OR CAUSED A SPARK, WE COULD'VE POTENTIALLY CAUSED A FATAL EXPLOSION. I THINK THIS NEEDS TO BE INVESTIGATED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10648933,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2014","dateComplaintFiled":"10/20/2014","vin":"WDBUF70J43A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES E500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED AND FAILED TO STOP THE VEHICLE AS THE EPS BRAKE DEFECTIVE WARNING MESSAGE FLASHED. THE CONTACT WAS ABLE TO STEER THE VEHICLE UNTIL IT DECELERATED AND HALTED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SBC PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THERE WAS SOFTWARE INSTALLED IN THE PAST THAT WAS SUPPOSED TO PREVENT THE VEHICLE FROM DRIVING IN UNSAFE CONDITIONS WHEN THE EPS MALFUNCTIONED. THE CONTACT STATED THAT THE SOFTWARE FAILED TO OPERATE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10641361,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2014","dateComplaintFiled":"10/04/2014","vin":"WDBUF76J23A","components":"FUEL/PROPULSION SYSTEM","summary":"I GOT HOME FROM THE STORE SMELT GAS THOUGHT NOTHING OF IT AT FIRST. THE NEXT DAY I WAS DRIVING MY VEHICLE WITH THE WINDOWS DOWN GOT A BIG SMELL OF FUEL, THAT GOT ME THINKING. LATER THAT DAY WHEN I GOT HOME I STARTED SMELLING AROUND MY VEHICLE. OPENED TRUNK SMELT GAS. THEN I SMELT BOTH REAR WHEEL WELLS AND SMELLED A STRONG FUEL ODOR ON THE DRIVE SIDE REAR WHEEL. FURTHER INVESTIGATION I GOT UNDER THE VEHICLE TO CHECK IT OUT. I COULD SEE FUEL RUNNING DOWN THE SIDE OF MY FUEL TANK. SO I REMOVED MY REAR SEAT AND THE CAP UNDER THE SEAT TO SEE THE FUEL SENDING UNIT FROM ABOVE. WHEN I REMOVED THAT THERE WAS A STREAM OF FUEL SHOOTING OUT OF MY SENDING UNIT. I DID SOME RESEARCH ON THIS CLAIM AND I FOUND OUT ITS A COMMON OCCURRENCE. THAT THERE WAS A PREVIOUS RECALL AND THAT DIDN'T DO THE FIX. I HAVE A PICTURE OF THE SENDING UNIT SHOOTING THE SPRAY OF FUEL BUT THERE IS NO AREA TO UPLOAD IT ON HERE. I WOULD LIKE TO KNOW WHAT IS GOING WITH THIS. THANK YOU. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10641343,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2014","dateComplaintFiled":"10/03/2014","vin":"WDBUF70J33A","components":"FUEL/PROPULSION SYSTEM","summary":"WHEN THE TANK IS FULL IT HAS A VERY STRONG SMELL OF GAS INSIDE AND AROUND THE CAR FOR A COUPLE OF DAYS, ALSO MISFIRE DURING THESE FEW DAYS. I'M AFRAID THIS MIGHT CAUSE A SERIOUS FIRE. I WOULD LIKE TO HEAR FROM MERCEDES-BENZ ASAP REGARDING THIS POSSIBLE DANGEROUS ISSUE, ANY HELP TO CORRECT THIS MATTER WILL BE APPRECIATED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10638206,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2014","dateComplaintFiled":"09/22/2014","vin":"WDBUF65J03A","components":"FUEL/PROPULSION SYSTEM","summary":"AFTER FILLING UP CAR THERE IS A STRONG SMELL OF GASOLINE INSIDE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10637207,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2014","dateComplaintFiled":"09/18/2014","vin":"WDBUF65J73A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT THE ABS SENSOR ILLUMINATED INTERMITTENTLY. THE DEALER STATED THAT THE SBC SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V133000 (SERVICE BRAKES, HYDRAULIC ). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10633822,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2014","dateComplaintFiled":"09/17/2014","vin":"","components":"SERVICE BRAKES","summary":"WENT TO START THE CAR AND AT FIRST THE KEY WOULDN'T TURN OVER I HAD TO KEEP TAKING PUT AND INSERTING IT AT A DIFFERENT SIDE IT EVENTUALLY STARTED. SOON AS IT TURNED OVER THE BRAKE LIGHT ESP AND ABS LIGHT STARTED FLASHING THE CAR IS STUCK IN PARK. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10633605,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2014","dateComplaintFiled":"09/16/2014","vin":"WDBUF65JX3X","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT THE SERVICE VISIT WORKSHOP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SBC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10632340,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2014","dateComplaintFiled":"09/10/2014","vin":"WDBUF65J83A","components":"SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"I'M LUCKY TO BE ALIVE! I PURCHASED THIS CAR IN 2005 AND EVER SINCE I PURCHASED MY 2003 MERC. BENZ E320, IT'S BEEN A CRAZY RIDE! HERE'S A LIST OF DIFFERENT ISSUES THAT HAPPENED TO ME OVER THE COURSE OF ME OWNING THIS VEHICLE, WHICH UNFORTUNATELY I STILL DO. I WAS DRIVING WITH MY LITTLE GIRL IN TOW AND MY BRAKES WENT OUT ON ME SEVERAL TIMES, MY BATTERY DIES CONSTANTLY, I HAD AN ISSUE WHEN AFTER I PUMPED GAS YOU COULD SMELL FUEL BOTH INSIDE MY CAR & OUTSIDE OF MY CAR, I LITERALLY ONE TIME HAD FUEL POURING FROM THE BACK OF MY CAR THAT ENDED ON MY GARAGE FLOOR. (THANK GOD I DON'T SMOKE!) MY SUSPENSION IS CONSTANTLY RATTLING, I HAVE WATER THAT LEAKS ON MY FEET WHEN I DRIVE OCCASIONALLY AND SOMETIMES I HAVE HEAT IN THE WINTER AND SOMETIMES I DON'T. I ALWAYS HAVE A CHECK ENGINE LIGHT ON AND AS SOON AS I FIX ONE, ANOTHER ONE COMES ON. I CURRENTLY HAD ISSUES WITH CODE PO134, PO135 AND HAD THE O2 SENSOR CHANGED, THEN MY CHECK ENGINE LIGHT CAME BACK ON AND NOW I HAVE CODES PO171 & PO174 THAT I HAVE NO IDEA HOW TO GET FIXED BECAUSE IT COULD BE A NUMBER OF ISSUES. MY BATTERY DRAINS WHEN MY ELECTRIC SEATS ARE PLUGGED IN AND SO I HAVE TO HAVE THEM UNPLUGGED TO SAVE MY BATTERY. DID I MENTION MY BACK TIRE BLEW OUT ON INTERSTATE 95 AND I ALMOST LOST CONTROL OF MY CAR. IT'S DEVASTATING TO PAY THE AMOUNT OF MONEY YOU DO FOR THIS PARTICULAR MODEL, IT'S PRETTY ON THE OUTSIDE AND IS A MESS UNDER THE HOOD! IS IT NORMAL WHEN YOU HAVE THE AC ON FOR IT TO SOUND LIKE AN AIRPLANE READY FOR TAKE OFF? I'M TIRED OF INVESTING ALL KINDS OF MONEY INTO THIS CAR, I JUST CAN'T TAKE IT ANYMORE! I CAN'T EVEN PASS MY VA. STATE EMISSIONS TEST BECAUSE OF ALL THESE ERROR CODES (CHECK ENGINE LIGHT AND MALFUNCTIONS) AND THE STATE DOESN'T EVEN FIND MY CAR WORTHY OF BEING ON THE ROADS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10630471,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2014","dateComplaintFiled":"09/03/2014","vin":"WDBUF65J23A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320 THE CONTACT STATED THAT FUEL FUMES EMITTED FROM THE VEHICLE CONSTANTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN SUGGESTED AS AN INTERIM FIX TO NOT FULLY FILL THE FUEL TANK BUT PROVIDED NO DIAGNOSIS OR REMEDY FOR THE FAILURE. THE CONTACT CONTINUED TO SMELL THE STRONG FUMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10629666,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2014","dateComplaintFiled":"08/31/2014","vin":"WDBUF70J63A","components":"FUEL/PROPULSION SYSTEM","summary":"THE CAR WHEN WE HAVE FULL TANK GIVES A VERY STRONG SMELL OF GAS, UNTIL COUPLE OF DAYS, ALSO WHEN GING SLOWLY THERE IS A MISFIRE ON THE ENGINE. READING ON THE FORUM SAYS THIS IS A KNOW INCIDENT WITH MERCEDEZ. I AM AFRAID THIS MIGHT CAUSE FIRE. I WOULD LIKE TO TALK TO DEALERSHIP ON THIS, ANY HELP IS APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10628585,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2014","dateComplaintFiled":"08/26/2014","vin":"WDBUF70J13A","components":"FUEL SYSTEM, GASOLINE","summary":"CRACK AROUND FUEL PUMP AND FUEL LINE. CONSTANT STRONG ODOR OF RAW GASOLINE IN AND AROUND THE CAR. FILLS THE GARAGE WITH GAS ODOR AND INTO HOUSE. WHILE PARKED OUTSIDE GAS CAN STILL BE SMELLED. UNSAFE WHETHER PARKED, OR BEING DRIVEN. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10627980,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2010","dateComplaintFiled":"08/25/2014","vin":"WDBUF7UJ93A","components":"FUEL/PROPULSION SYSTEM","summary":"GAS SMELL WHEN THE TANK IS FULL. GAS LEAK FROM FUEL TANK. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10627398,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2011","dateComplaintFiled":"08/22/2014","vin":"WDBUF65J53A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT INDICATED THAT THE ODOR WAS MUCH STRONGER WHILE THE ENGINE WAS TURNED ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL LINE INJECTION SYSTEM WAS FAULTY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10621823,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2014","dateComplaintFiled":"08/12/2014","vin":"WDBUF76J83A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E55. THE CONTACT NOTICED A LEAK UNDERNEATH THE VEHICLE AND STATED THAT THERE WERE PUDDLES ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10618727,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2014","dateComplaintFiled":"08/04/2014","vin":"WDBUF70J13A","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL LEAKS AND FUEL FUMES IN CABIN. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10618729,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2013","dateComplaintFiled":"08/04/2014","vin":"WDBUF65J63A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT BRAKING SYSTEM HESITATED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE GEAR SHIFTER BECAME STUCK IN PARK. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE ABS PUMP UNIT FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V133000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 137,714.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10616273,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2014","dateComplaintFiled":"07/25/2014","vin":"WDBUF65J73A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT THERE WAS FUEL FUMES THAT EMITTED FROM THE REAR DRIVERS SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FUEL ODOR EMITTED EACH TIME THE VEHICLE WAS REFUELED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENDING UNIT WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 111,860. UPDATED 9/4/14*CN THE CONSUMER STATED THE GAS SMELL WAS SO STRONG IT MADE THE OWNER DIZZY AT TIMES. THE FUEL TANK SENDING UNIT WAS THE SOURCE OF THE PROBLEM. AS OF 7/25/2014 THE VEHICLE WAS REPAIRED BY GERMAN MOTORS IN LAS VEGAS, NV. UPDATED 12/17/2014 *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10615333,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2014","dateComplaintFiled":"07/22/2014","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"AFTER REFUELING MY E500 (FILLING IT UP), DRIVING IT HOME AND PARKING IT IN THE GARAGE, SHORTLY AFTERWARDS THERE WAS A VERY STRONG GASOLINE ODOR IN MY HOME. I HAVE AN ATTACHED GARAGE WHICH UNFORTUNATELY HAS A PIECE OF DOOR FACING MISSING FROM THE SIDE ENTRY DOOR, WHICH IS HOW THE FUMES FLOWED INTO MY ATTIC AND THROUGH THE AC VENTS THROUGHOUT MY ENTIRE HOME. THE FUMES WERE SO INTENSE I EXPERIENCED CHRONIC COUGHING, HEADACHE, AND ITCHING AROUND MY EYELIDS. THE LOCAL GAS COMPANY CAME OUT AND PERFORMED THEIR NORMAL ROUTINE ONLY TO INFORM ME IT WASN'T NATURAL GAS NOR CARBON-MONOXIDE. AS HE CHECKED THE HOT WATER HEATER LOCATED IN THE GARAGE, HE IMMEDIATELY STATED IT WAS MY CAR. I COULD SMELL GASOLINE FUMES AROUND MY CAR AS WELL AS INSIDE. IT WAS SO STRONG, I LEFT MY CAR OUTSIDE THE GARAGE OVER NIGHT, RAISED THE GARAGE DOOR (BOTH DOORS), OPENED ALL WINDOWS IN MY HOME AND SHORTLY THE FUMES HAD DISSIPATED. I HAVE REPORTED THIS TO MB CORPORATE CUSTOMER CARE AND WAITING TO SEE WHAT ASSISTANCE THEY WILL OFFER ME AS MY CAR IS OUT OF WARRANTY, BUT FOR THE BENEFIT OF OWNERS WHO STILL HAVE WARRANTY VEHICLES, THERE NEEDS TO BE SOMETHING DONE BY THE DEALERSHIP. THIS IS A VERY DANGEROUS SITUATION AND THE REPAIR BURDEN SHOULD NOT BE THE RESPONSIBILITY OF THE OWNER. I AM MAKING AN APPOINTMENT WITH THE DEALERSHIP TO GET A DIAGNOSIS. IT IS MY HOPE MB WILL DO THE RIGHT THING. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10614812,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2014","dateComplaintFiled":"07/20/2014","vin":"WDBUF65J73A","components":"FUEL/PROPULSION SYSTEM","summary":"SMELL OF GAS AFTER I FILL UP AT THE PUMP. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10614474,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2014","dateComplaintFiled":"07/18/2014","vin":"WDBUF70J13A","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS APPLIED AND THE BRAKS FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE GEAR WAS SHIFTED IN PARK INDEPENDENTLY CAUSING THE VEHICLE COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10610008,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2014","dateComplaintFiled":"07/12/2014","vin":"WDBUF76J13A","components":"FUEL SYSTEM, GASOLINE","summary":"I FILLED MY CAR UP YESTERDAY AND I HAVE A VERY STRONG GAS SMELL INSIDE MY CAR NOW. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10608457,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2012","dateComplaintFiled":"07/06/2014","vin":"WDBUF65J43A","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"I PURCHASED MY CAR FROM A USED CAR DEALERSHIP OF COURSE I EXPECTED TO HAVE TO HAVE MINOR WORK DONE ON IT. IMMEDIATELY NOTICED THAT THE HEATER DIDN'T WORK WHEN I HAD IT REPAIRED I WAS TOLD THAT SOME VALVE OFTEN GETS STUCK ON THESE CARS THE DEALERSHIP ALWAYS RUN DIAGNOSTICS ON YOUR CAR WHETHER YOU WANT THEM TO OR UPON RUNNING THE DIAGNOSTIC I WAS ADVISED THE MY NEW USED CARD WOULD NEED ABOUT $6K IN WORK DONE FROM THE HOOD TO THE TRUNK I DECIDED TO KEEP THE CAR AND GET THE MAJOR WORK DONE IN STAGES 1ST THING I HAD DONE WAS FRONT BREAK PADS AND ROTORS ALTHOUGH I OPTED TO HAVE THE WORK COMPLETED BY AN AUTHORIZED REPAIR SHOP AND NOT THE DEALSHIP FOR OBVIOUS REASONS (COST) NOT ONCE DID THE DEALERSHIP COMPLETE RECALL REPAIR WORK OR EVEN MENTION IT TO ME THAT THERE WERE SEVERAL RECALLS AND MY CAR NEEDED TO HAVE THOSE REPAIRS COMPLETED BUT RATHER OVER CHARGED ME FOR BALL JOINTS PLUS SEVERAL OTHER THINGS THAT MORE THAN LIKELY DID NOT NEED TO BE REPAIRED. I FELT COMPLETELY TAKEN ADVANTAGE OF AND RAISED MY CONCERN ADAMANTLY TO LITTLE AVAIL. I TOOK MY CAR TO THE DEALERSHIP MULTIPLE TIME PRIOR TO THE EXPRIRATION OF THE SAID 10YR EXTENDED WARRANTY WITH REGARD TO THE SBC FAILING NOT ONCE DID THEY MENTION OR REPAIR IT KNOWING FULL WELL THAT THE MAIN PURPOSE OF ME BRINGING MY CAR TO THEM WAS SPECIFICALLY DUE TO THE BRAKE WARNING LIGHT BEING ILLUMINATED ON THE DASH I WAS TOLD THAT IT WAS SOME TYPE OF SENSOR NOT A BIG DEAL TO WORRY ABOUT THAT MY CAR WOULD CONTINUE TO STOP AND THERE WAS NO NEED TO REPLACE THE SAID SENSOR AN UNNECESSARY COST SINCE MY BREAKS WERE FINE I TOLD THEM MY BREAKS WEREN'T FINE IT WAS TAKING TOO LONG FOR THE CAR TO SLOW DOWN AND STOP THEY DID NOTHING THAT WAS 2012 THE CONDITION WORSENED AND THE LIGHT WENT FROM WHITE TO RED I DECIDED TO RESEARCH ONLINE A FEW MONTHS AGO AND CAME ACROSS 3 RECALLS I CALLED MBUSA THEY TOLD ME THE WARRANTY EXPIRED NOVEMBER 2013. *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10604768,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2014","dateComplaintFiled":"06/20/2014","vin":"WDBUF70J73A","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT THE BRAKE LIGHTS WERE NOT VISIBLE ON THE INSTRUMENTAL PANEL. THE CONTACT TOOK HIS VEHICLE TO THE DEALER, WHO STATED THE HYDRAULIC PUMP MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WERE 66,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10595175,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2014","dateComplaintFiled":"05/30/2014","vin":"WDBUF76J23A","components":"FUEL SYSTEM, GASOLINE","summary":"SMELLED STRONG FUEL SMELL IN GARAGE AND CAR. REMOVED THE REAR SEAT TO ACCESS FUEL PUMP FUEL SENDER UNITS. UPON REMOVAL OF ACCESS DOOR LID I SEEN A LARGE PUDDLE OF FUEL ON TOP OF THE FUEL PUMP SENDING UNIT WHERE IT WAS SEEPING OUT BETWEEN A SEEM ON TOP OF THE UNIT. THIS SAME PART WAS REPLACED UNDER A RECALL IN 2008. THE SAME PROBLEM WITH FUEL LEAKS IS WIDE SPREAD AND WELL DOCUMENTED IN MBWORLD.ORG I CAN SUPPLY PICTURES IF NEEDED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10592347,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2014","dateComplaintFiled":"05/19/2014","vin":"WDBUF76J93A","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E55. THE CONTACT NOTICED A STRONG GASOLINE ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FUEL PUMP WAS FRACTURED. THE CONTACT WAS INFORMED THAT BOTH THE FUEL PUMP AND THE REAR PASSENGER SIDE SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10588523,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2014","dateComplaintFiled":"05/15/2014","vin":"WDBUF76J73A","components":"FUEL/PROPULSION SYSTEM","summary":"STRONG SMELL OF FUEL AND STANDING GASOLINE UNDER THE REAR SEATS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10584871,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2014","dateComplaintFiled":"05/08/2014","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"2003 MERCEDES BENZ E320. CONSUMER WRITES IN REGARDS TO SENSOTRONIC BRAKE CONTROL FAILURE. *SMD THE CONSUMER STATED A WARNING LIGHT APPEARED ON THE DASHBOARD THAT READ BRAKING EFFECT REDUCED PLEASE VISIT WORKSHOP. THE CONSUMER WAS QUOTED A PRICE OF $1925.00 FOR THE REPLACEMENT OF THE HYDRAULIC UNIT. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10585406,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2013","dateComplaintFiled":"04/29/2014","vin":"WDBUF65JX3A","components":"FUEL SYSTEM, GASOLINE","summary":"MY WHOLE GARAGE SMELLS LIKE GASOLINE WHENEVER WE FILL UP THE GAS TANK. THE SMELL WILL REMAIN UNTIL WE DRIVE THE CAR FOR A FEW DAYS, CONSUMING PERHAPS 1/4 OF THE TANK. THIS HAS BEEN ON-GOING ONLY FOR THE LAST YEAR. *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10585251,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2009","dateComplaintFiled":"04/28/2014","vin":"WDBVS76JX3A","components":"FUEL SYSTEM, GASOLINE","summary":"AS A LOYAL MERCEDES BENZ CUSTOMER FOR YEARS IT PAINS ME TO WRITE THIS LETTER. I AM SHOCKED TO SEE A CLASS ACTION LAWSUIT AGAINST MBNA AND HAVE PERSONALLY HAD TWO FUEL CELL ISSUES IN TWO SEPARATE AMG CARS 6 YEARS APART. IT DOESN'T MATTER THAT MY EXTENDED WARRANTY COVERED THE COST BEFORE AND THIS TIME. IT SICKENS ME THAT MBNA REFUSES TO ACKNOWLEDGE THAT THIS IS A DEFECT IN THE DESIGN AND PRODUCTS UTILIZED IN THESE AMG VEHICLES YET THE DESIGN WAS CHANGED. CUSTOMERS ARE NOT TOLD THAT THIS IS A FLAW THAT HAPPENS ON MANY OF THE AMG INSTEAD THEY ARE TREATED AS IF EACH ARE UNIQUE CASES. SHAME ON MBNA FOR TREATING SUCH LOYAL CUSTOMERS WITH SUCH DISREGARD AND NOT ADMITTING TO THE PUBLIC THAT THIS IS A LIMITATION THAT CONSUMERS AND INSURANCE COMPANIES SHOULD BE AWARE OF FOR THEIR SAFETY. IT PERSONALLY PLACED MY FAMILY IN HARMS WAY THIS PAST WEEKEND DURING A TRIP TO NAPLES FL. I THINK EACH EXECUTIVE OF MBNA SHOULD BE FORCED TO DRIVE THEIR FAMILY WITH THIS ISSUES SO THEY BETTER UNDERSTAND HOW WE FEEL. FOR A COMPANY SO FOCUSED ON SAFETY...THEY ARE DROPPING THE BALL FOR THOUSANDS OF CONSUMERS AND HIDING THE TRUTH. RESPECTFULLY I DEMAND THAT MBNA BE HELD DIRECTLY ACCOUNTABLE FOR THIS DEFECT AND ADMIT THE ISSUE TO ALL AMG OWNERS 2003-2009. *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10585252,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2009","dateComplaintFiled":"04/28/2014","vin":"WDBUF76JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E55. THE CONTACT STATED THAT HE NOTICED A STRONG GASOLINE ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP WAS FRACTURED AND NEEDED TO BE REPLACED ALONG WITH THE RIGHT REAR SENDING UNIT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,147 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 06/10/14*LJ UPDATED 8/23/2017*CN","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10583859,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2013","dateComplaintFiled":"04/21/2014","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"CAR SMELLS OF GASOLINE IN THE REAR DRIVER SIDE. YOU CAN SMELL IT OUTSIDE OF THE CAR ALSO. AFTER READING THE MESSAGE BOARDS ON THIS ISSUE, IT SEEMS LIKE MB SHOULD FIX THIS ISSUE AT NO COST TO OWNERS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10583429,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2014","dateComplaintFiled":"04/18/2014","vin":"WDBUF70J63A","components":"FUEL SYSTEM, GASOLINE","summary":"I SMELL GAS INSIDE MY VEHICLE WHEN I FILL UP MY GAS TANK AND IT SMELLS REALLY STRONG IN THE CAR , I TOOK IT TO MERCEDES DEALERSHIP AND THEY SAID THAT THERE WAS IN FACT A LEAK I HAD PAY FOR THEM TO DIAGNOSIS IT AND THEY ALSO SAID IT WAS LEAKING A LITTLE INSIDE THE VEHICLE THAT THEY COULD NOT FIX IT AND THAT I HAD TO PAY TO REPLACE THE TANK AND FUEL PUMP AND SENDING UNIT . *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10582912,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2013","dateComplaintFiled":"04/15/2014","vin":"WDBUF70J93A","components":"FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER","summary":"DEAR SIR OR MADAM, I CONSISTENTLY SMELL GAS LEAK FROM MY CAR. [XXX] 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10579343,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2014","dateComplaintFiled":"04/12/2014","vin":"WDBUF76J43A","components":"SERVICE BRAKES","summary":"I WAS DRIVING THE CAR ON THE HIGHWAY, AT HIGHWAY SPEED, IN TRAFFIC AND IN THE LEFTMOST LANE. A WARNING MESSAGE APPEARED ON THE CAR'S DASHBOARD THAT ADVISED THAT THE CAR HAD DIMINISHED BRAKING CAPABILITY. I APPLIED THE BRAKES TO DETERMINE HOW DIMINISHED THE BRAKE SYSTEM WAS AS I WAS TRAVELING AT HIGHWAY SPEED AND IN TRAFFIC. UPON APPLICATION OF THE BRAKES THE CAR DID NOT BRAKE OR SLOW DOWN, I HAD NO BRAKES. AT THAT TIME A SECOND AND DIFFERENT WARNING LIGHT APPEARED ON MY DASHBOARD WITH A STOP SIGN IKON; THE WARNING STATED: STOP CAR IMMEDIATELY BRAKE SYSTEM FAILURE (OR SOMETHING JUST AS DIRE AND TO THAT EFFECT). I MANAGED TO NAVIGATE ACROSS TWO LANES OF TRAFFIC, WITHOUT BRAKING, AND CONTINUED ON THE HIGHWAY, WITHOUT BRAKES AND IN A COASTING MANNER, WHILE NOT APPLYING ADDITIONAL POWER TO THE CAR UNTIL I WAS ABLE TO EXIT THE HIGHWAY. AT THE END OF THE EXIT RAMP I ENCOUNTERED A TRAFFIC SIGNAL, WHICH WAS RED TO MY TRAFFIC LANE, AND BEING UNABLE TO STOP I TRAVELED THROUGH THE RED LIGHT. I CONTINUED ALONG A HEAVILY-TRAVELED ROAD UNTIL I WAS ABLE TO ENTER A SIDE STREET AND BRING THE CAR TO A STOP AND CALLED THE COLORADO AUTOMOBILE ASSOCIATION FOR A TOW OF THE CAR AS IT WAS CLEARLY UNSAFE TO DRIVE. THE CAR AS IT WAS, WAS A DANGER TO ME, TO OTHER MOTORISTS, VEHICLES, PEDESTRIANS AND PROPERTY. IN PURSUING A REMEDY FOR THE BRAKE FAILURE I ENCOUNTERED I LEARNED FROM A MERCEDES BENZ LOCAL DEALERSHIP THAT THE FAILURE I ENCOUNTERED WITH THE BRAKE SYSTEM WAS IN THE SBC HYDRAULIC UNIT. ADDITIONALLY, I LEARNED FROM THAT THIS DEFECT WITH THE SBC HYDRAULIC UNIT WAS KNOWN TO MERCEDES BENZ, YET MERCEDES BENZ DID NOT ADVISE ITS CUSTOMERS OF THIS LIFE-THREATENING, CATASTROPHIC CONDITION WITH ITS CARS. I AM DRIVING AN UNSAFE CAR WITH A KNOWN MANUFACTURER'S DEFECT. *TR UPDATED 09/30/2014 *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10576038,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2013","dateComplaintFiled":"03/31/2014","vin":"WDBJH65J13X","components":"ELECTRICAL SYSTEM,AIR BAGS,SEATS","summary":"THERE IS A SENSOR IN THE PASSENGER SEAT THAT IS DEFECTIVE CAUSING THE FRONT PASSENGER AIRBAG TO TURN OFF, EVEN WHEN A PASSENGER IS PROPERLY SEATED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10574260,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2014","dateComplaintFiled":"03/23/2014","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"LEAKING FUEL IN CAR AROUND NECK OF FUEL TANK /SENDING UNIT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10573485,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2014","dateComplaintFiled":"03/19/2014","vin":"WDBUF65J73X","components":"FUEL SYSTEM, GASOLINE","summary":"I HAVE A 2003 E320 SEDAN, I CAN SMELL VERY STRONG GAS FUMES ALL IN THE CAR CABIN EVERY TIME I FILL UP WITH GAS - NOT TOPPING OFF, AND NO FUEL LEAKING. THIS IS SO PREVALENT I HAVE TO LEAVE MY CAR PARKED OUTSIDE INSTEAD OF IN MY GARAGE. THIS CAN LAST FOR AROUND THREE DAYS. I HAVE INVESTIGATED POSSIBLE CAUSES AND NONE SEEM TO ACTUALLY CORRECT THE ISSUE. THIS CAN BE QUITE COSTLY. I ALSO HAVE NOTICED MANY MANY OTHER COMPLAINTS FILED FOR THE SAME REASON. PLEASE HELP. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10573156,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2014","dateComplaintFiled":"03/18/2014","vin":"WDBUF76J43A","components":"FUEL SYSTEM, GASOLINE","summary":"AFTER FILLING UP GAS TANK, FUMES FILLED THE CABIN. I LIFTED THE REAR SEAT AND EXPOSED THE DRIVER'S SIDE GAS TANK SENDING UNIT & THERE WAS A GAS PUDDLE SURROUNDING THE RING. THIS LEAK, ACCORDING TO POSTS, SEEM TO BE A COMMON PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10569096,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2012","dateComplaintFiled":"03/13/2014","vin":"WDBUF65JX3A","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"IT STARTED WITH A ESP WARNING ON THE CLUSTER, WITH INCREASED BRAKE DISTANCE, AFTER RESTART THE WARNING WAS GONE, AFTER MANY MONTHS THE WARNING CAME BACK ON IN NOV OF 2013, WENT BACK OFF AND CAME BACK ON JAN 14 2014, CALLED THE MERCEDES DEALER IN NASHVILLE TN, WAS ADVISED THAT THE AUTO DID HAVE A RECALL ON THE SBC UNIT, WHICH IS THE ABS BRAKE SYSTEM, BUT THE RECALL ENDED ON 11-12, WHICH I DO NOT UNDERSTAND HOW A SAFETY RECALL CAN EXPIRE WITH MILEAGE OR DATE. THE REPAIR WILL COST ABOUT $2000.00 WITH NO MANUFACTURE SUPPORT OR HELP. MERCEDES HAS KNOW ABOUT THE BOSCH SYSTEM HAVE ONLY SO MANY BRAKE CYCLES, I PURCHASED THIS VEHICLE USED IN 2009 AND HAVE NEVER RECEIVED ANY INFORMATION ON THE RECALL. THIS IS NOT THE WAY A RECALL IS SUPPOSED TO WORK.. MERCEDES SAID SORRY, THAT'S NOT GOOD ENOUGH, THIS IS THE SAFETY OF MY FAMILY AND OTHERS THAT OWN THESE VEHICLES. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10566795,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2014","dateComplaintFiled":"03/03/2014","vin":"WDBUF65J03A","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED AFTER REFUELING, A STRONG GASOLINE ODOR WAS PRESENT OUTSIDE THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 115,000. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10566045,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2014","dateComplaintFiled":"02/26/2014","vin":"WDBUF65J33A","components":"SERVICE BRAKES","summary":"RED WARNING LIGHT ILLUMINATED ON DASH FLASHING WARNING DRIVER \" REDUCED BRAKING EFFECT VISIT WORKSHOP\" AND \" INCREASE BRAKING DISTANCE VISIT WORKSHOP:. AFTER RESEARCH THIS WARNING IS DISPLAYED BECAUSE THE SENSOTRONIC BRAKING SYSTEM HAS FAILED AND REVERTED TO HYDRAULIC SYSTEM HAS TAKEN EFFECT AS BACKUP. THIS CONDITION WAS SUBJECT TO NHSTB RECALL #'S 2004050014 AND 2005110001. I CONTACTED MERCEDES USA CUSTOMER SERVICE AND WAS REFUSED HELP. I ASKED TO SPEAK TO SOMEONE UP THE CHAIN OF COMMAND AND RECEIVED A CALL FROM A CASE MANAGER WHO STATED THAT MY VEHICLE HAD BEEN REPAIRED BY MERCEDES AND THAT THEY HAD NO FURTHER OBLIGATION TO ASSIST ME WITH THIS PROBLEM. I HAVE STUDIED MERCEDES SERVICE BULLETINS AND BY THEIR OWN ADMISSION THE VEHICLES THAT ARE SUBJECT TO THESE RECALLS HAVE NOTES WITHIN THE SERVICE BULLETIN THAT \"PLEASE NOTE THAT RECALL AND SERVICE CAMPAIGNS DO NOT EXPIRE AND MAY BE PERFORMED ON A VEHICLE WITH A VEHICLE STATUS INDICATOR\" IT IS FURTHER STATED IN MERCEDES SERVICE BULLETIN THAT THE \"SENSOTRONIC BRAKE CONTROL UNIT PUMP MOTOR MAY RUN OUT OF PERMISSIBLE TOLERANCES THEREBY TRIGGERING THE HYDRAULIC BACK UP FUNCTION MODE. FURTHER, \"GREATER BRAKE PEDAL PRESSURE IS REQUIRED AND THE BRAKE PEDAL TRAVEL WILL BE NOTICEABLY LONGER WHICH COULD LEAD TO A VEHICLE CRASH\". TO THIS DAY MERCEDES ENGINEERS ARE ATTEMPTING TO REPAIR THIS PROBLEM WITH SOFTWARE FIXES WHICH IS THE SUBJECT OF ANOTHER MERCEDES SERVICE BULLETIN. THE REFUSAL OF MERCEDES TO REPAIR AN OBVIOUS HAZARDOUS CONDITION OF A COMPONENT THAT DOES NOT FUNCTION AS DESIGNED IN UNACCEPTABLE. IT IS MY OPINION THAT THE VEHICLE POSES A THREAT TO NOT ONLY THE OPERATOR BUT OTHERS IF OPERATED UNDER THESE CONDITIONS. PLEASE HELP ME I HAVE NOT ALLOWED MY WIFE TO OPERATE WHAT I BELIEVE TO BE AN UNSAFE VEHICLE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10564776,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2014","dateComplaintFiled":"02/18/2014","vin":"WDBUF65J03A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED AFTER REFUELING THE VEHICLE A FUEL ODOR WAS PRESENT IN THE CABIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,638.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10564816,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2014","dateComplaintFiled":"02/18/2014","vin":"WDBUF65J63A","components":"ENGINE","summary":"CRANKSHAFT POSITION SENSOR - THE ENGINE SHUTS DOWN WITHOUT ANY WARNING, SOMETIMES WHILE DRIVING AT SPEED. I TRIED TO RESTART IT SEVERAL TIMES, BUT TO NOT AVAIL. IT MAY RESTART AFTER THE ENGINE HAS COOLED OFF (AFTER 20-30 MINUTES) BUT THE PROBLEM REPEATS ITSELF WHEN THE ENGINE HAS BEEN RUNNING AND WARM AGAIN. THE CHECK ENGINE LIGHT CAME ON AND A MALFUNCTION MESSAGE: BATTERY PROTECTION - CONVENTIONAL FUNCTIONS TEMPORARILY UNAVAILABLE DISPLAYS. ONCE AT THE REPAIR SHOP, THE MECHANIC KNEW WHAT THE PROBLEM MAY POSSIBLY BE EVEN BEFORE TESTING FOR THE CHECK ENGINE CODE. HE SAID HE'S SEEN THIS PROBLEM FOR QUITE SOME TIME. THE PROBLEM CODE DID COME UP WITH A BAD CRANKSHAFT POSITION SENSOR AS HE PREDICTED. I RESEARCHED THIS PROBLEM ON SEVERAL MERCEDES BENZ OWNERS? FORUM WEB SITES AND DISCOVERED NUMEROUS ENTRIES FROM OWNERS WITH THIS EXACT SAME PROBLEM, AFFECTING SEVERAL MERCEDES MODEL YEARS. I CALLED MERCEDES BENZ AND ASKED WHY A RECALL WAS NOT ISSUED FOR THIS PROBLEM AND WHAT THEY WERE DOING TO COMPENSATE OWNERS FOR THE REPAIR COST OR AT LEAST A NOTIFICATION OF THIS PROBLEM. I DID NOT RECEIVE A FAVORABLE OUTCOME BUT WAS TOLD BY THE CUSTOMER SERVICE REPRESENTATIVE THAT SHE WOULD ESCALATE THE ISSUE INTERNALLY SO THAT THEY WOULD BE AWARE OF THE ISSUE. I BELIEVE THAT MERCEDES BENZ HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND IT CONTINUES TO AFFECT MANY OWNERS. HAVING THE ENGINE SHUT DOWN WITH NO WARNING IS VERY DANGEROUS ESPECIALLY IF THE CAR IS BEING DRIVEN AT SPEED ON THE HIGHWAY. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10564460,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2013","dateComplaintFiled":"02/15/2014","vin":"WDBUF70JX3A","components":"FUEL SYSTEM, GASOLINE","summary":"REFERENCE NHTSA ACTION NUMBER: PE12001 AFTER FILLING VEHICLE GAS TANK, VEHICLE HAS A VERY STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. FUEL IS LEAKING AROUND SENDING UNIT AT GAS TANK, AND AFTER SPEAKING WITH OTHER VEHICLE OWNERS, THIS IS A COMMON PROBLEM. DUE TO THE LEAK, VEHICLE CANNOT BE KEPT IN THE GARAGE UNTIL FUEL LEVEL REACHES 3/4 TANK. ALSO, THE SMELL IS SO BAD INSIDE THE VEHICLE AFTER FILL UP, IT IS DANGEROUS TO DRIVE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10564474,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2014","dateComplaintFiled":"02/15/2014","vin":"WDBUF70JX3A","components":"SERVICE BRAKES","summary":"TODAY WHILE DRIVING TO WORK, A RED BRAKE FAILURE WARNING...FLASHES ACROSS THE SCREEN AND MY CAR WOULD NOT STOP!!! I AM DRIVING DOWN THE HIGHWAY AT FREEWAY SPEED AND THANKFULLY ON A LEVEL SECTION OF ROAD. THE BRAKE PEDAL JUST FLOPPED..NOTHING.. I MANAGED TO GET IT TO THE SIDE OF THE ROAD, PARK AND GET OUT WITH THE CAR STILL RUNNING!!! THERE IS A RECALL ON THIS ( SEE NHTSA #05V-133 ) HOWEVER MERCEDES BENZ IS LIMITING IT TO 10 YEARS. THIS IS A HUGE SAFETY ISSUE SINCE THE BRAKES CAN FAIL AT ANY TIME AND THERE SHOULD NOT BE A CUTOFF DATE. MB REFUSES TO OFFER ANY ASSISTANCE TO OWNERS WITH VEHICLES OUTSIDE THE TEN YEAR PERIOD EVEN THOUGHT THEY ARE AWARE IT IS STILL A PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10564420,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2014","dateComplaintFiled":"02/14/2014","vin":"WDBUF65J83A","components":"SERVICE BRAKES","summary":"I WAS DRIVING EWA BOUND ON BERETANIA STREET AT ABOUT 7:45PM AT SPEED 25MPH. THE CAR HAD A RED WARNING AND BEEPS SAID BRAKE MALFUNCTION, STOP VEHICLE! AT THIS TIME MY CAR CAN NOT BRAKE AT ALL BECAUSE THE BRAKE WAS COMPLETELY NOT WORKING WHEN MY CAR IS DRIVING. I HAVE TO PUT IN NEUTRAL AND USE THE ASSISTANCE BRAKE TO STOP THE CAR. LUCKILY I WAS NOT ON HIGHWAY WITH FAST SPEED! I FOUND OUT THIS IS COMMON HAPPEN TO THIS MODEL DUE TO THE FAULT OF SBC ABS BRAKE PUMP. PARTS IS BREAKING DOWN BUT NOT ON BRAKE PUMP HAPPEN WHEN THE CAR IS DRIVING. IT IS TOTALLY DANGEROUS! MERCEDES SHOULD HAVE RECALL TO CORRECT THE PROBLEM. PLEASE INVESTIGATE AND ENFORCING MERCEDES TO IMPROVE. THANKS *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10563489,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2011","dateComplaintFiled":"02/08/2014","vin":"WDBUF65J93A","components":"FUEL SYSTEM, GASOLINE","summary":"THE INTERIOR CABIN OF MY 2003 MERCEDES BENZ E320 HAS A STRONG ODOR OF GASOLINE. ESPECIALLY AFTER REFUELING...GASOLINE IS POOLING UNDER THE DRIVERS SIDE REAR PASSENGER SEAT... I HAVE TO ROLL DOWN THE WINDOWS TO GET THE GASOLINE SMELL OUT OF THE CABIN. I HAVE TAKEN THIS PROBLEM TO MY MERCEDES BENZ DEALER AND THEY SAID THE FUEL TANK WAS LEAKING AND SENDING UNIT WAS FAULTY ...I WAS QUOTED A PRICE OF $3000.00 TO GET UNIT REPLACED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10563177,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2013","dateComplaintFiled":"02/05/2014","vin":"WDBUF65J43A","components":"FUEL/PROPULSION SYSTEM","summary":"EACH TIME AFTER A REFUEL I GET A FUEL SMELL IN THE CABIN, AND WHEN PARKED IN MY GARAGE I SEE THE GAS LEAKING UNDERCARRIAGE OF THE VEHICLE.I AM FORCED TO LET THE GARAGE DOORS OPENED FOR A WHILE TO EVACUATE THE GAS FUMES. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10562286,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2014","dateComplaintFiled":"01/30/2014","vin":"WDBUF76J53A","components":"FUEL SYSTEM, GASOLINE","summary":"MY CAR IS HAVING A FUEL SMELL AND A ROUGH IDLE. MESSAGE POPS UP TO CHECK FUEL CAP, EVEN THOUGH IT WAS REPLACED WITH A NEW ONE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10560805,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2006","dateComplaintFiled":"01/21/2014","vin":"4JGAB57E83A","components":"STEERING,POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING. THE CONTACT RESUMED DRIVING EVEN THOUGH THE STEERING WHEEL WAS DIFFICULT TO TURN WITHOUT FORCE BEING APPLIED. IN ADDITION, THERE WAS POWER STEERING FLUID LEAKING FROM THE VEHICLE. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO THE POWER STEERING ASSIST. THE DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED IN 2006 UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT WAS DISPLEASED BECAUSE HER RECORDS INDICATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL WHEN TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED FOR MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,559. UPDATED 03/11/14*LJ THE DEALER RECOMMENDED THE TRANSMISSION ELECTRICAL CONNECTOR AND POWER STEERING HOSE BE REPLACED. UPDATED 03/18/14","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES-BENZ","productModel":"E350","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10560401,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2013","dateComplaintFiled":"01/17/2014","vin":"WDBUF65J03A","components":"FUEL SYSTEM, GASOLINE","summary":"I STARTED NOTICING THAT EVERY TIME I FILL MY GAS TANK, THERE IS AN EXTREMELY STRONG SMELL OF GAS. I PURCHASED A NEW GAS COVER BUT DIDN'T HELP. SINCE A YEAR AGO IT HAS GOTTEN WORST EVERY TIME. THE GUY AT MERCEDES SAID ITS NOT IMPORTANT BUT THEY WOULD CHARGE ,E 165 DOLLARS TO TAKE A LOOK. I DIDN'T PAY BUT I AM WORRIED IT MIGHT CREATE A FIRE AND WITH 3 SMALL CHILDREN AND CARPOOLING TO SCHOOL ITS A BIG HEADACHE. PLEASE ADVISE IF THIS IS SOMETHING YOU ARE AWARE ABOUT OR CAN HELP ME WITH. THANK YOU *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10558057,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2013","dateComplaintFiled":"01/01/2014","vin":"WDBUF70J53A","components":"FUEL SYSTEM, GASOLINE","summary":"STRONG SMELL OF GASOLINE IN CABIN OF VEHICLE AND OUTSIDE ON DRIVERS SIDE AFTER FILLING UP THE NIGHT PRIOR. THE CAR WAS NOT \"TOPPED OFF\". ONLINE SEARCH FOR CAUSE OF THIS PROBLEM FOUND THIS IS COMMON AMONG W211 MERCEDES VEHICLES. THIS CAR IS NEW TO ME, THIS IS THE FIRST TIME I FUELED THE CAR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10558093,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2013","dateComplaintFiled":"01/01/2014","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"I HAVE OWNED THE VEHICLE FOR OVER A YEAR NOW, AND EVER SINCE THE FIRST TIME I FILLED UP MY FUEL TANK, I NOTICED A STRONG FUEL SMELL IN THE VEHICLE. SO MUCH THAT I COULD NOT BE IN THE CAR AND WOULD HAVE TO DRIVE WITH WINDOWS OPEN AND SUNROOF OPENED SO THE SMELL CAN GO AWAY. I TOOK THE CAR TO MERCEDES-BENZ OF WICHITA, KS AND EXPLAINED MY ISSUE AND THEY SIMPLY SAID THAT THE FUEL SENDING UNIT MIGHT BE RELEASING VAPOR INTO THE CABIN AND THAT IT WOULD NEED TO BE REPLACED. I ASKED IF IT WAS A RECALL ITEM AND COVERED BY THEM, THEY TOLD ME NO AND THAT IT WOULD BE AN OUT OF POCKET EXPENSE AT OVER 1000$. I WAS NOT ABLE TO AFFORD THE REPAIRS AT THE TIME SO I SIMPLY DID NOT FILL THE FUEL TANK TO THE TOP FROM THAT POINT ON. ON OCTOBER OF 2013 THOUGH, I PARK AT A LAUNDRY MAT FACILITY AND GO INSIDE. AFTER A COUPLE MINUTES AN EMPLOYEE COMES IN ASKING WHO IS THE OWNER OF A SILVER MERCEDES (MY CAR) STATING THAT IT IS LEAKING FUEL. I RUN OUTSIDE AND NOTICE A HUGE PUDDLE UNDER MY REAR LEFT SIDE OF THE CAR WITH A STEADY STREAM OF FUEL COMING DOWN. I BECAME ALARMED AND BEGAN TO FIND WHERE THE LEAK WAS COMING FROM. I ENDED UP REMOVING THE BACK LOWER SEAT AND GAINED ACCESS TO THE FUEL SENDING UNIT UNDER THE SEAT AND NOTICED THERE WAS FUEL EVERYWHERE AND LEAKING FROM THE TOP OF THE SENDING UNIT. I TOOK PICS AND A VIDEO SO I CAN SHOW THE DEALER THE NEXT DAY. WHEN I SHOWED THE SERVICE MANAGER THE PICTURES AND VIDEO, THEY SAID \"WOW, THAT'S BAD. LOOKS LIKE YOU 'RE GOING TO NEED TO REPLACE IT\" ONCE AGAIN I ASKED IF THAT QUALIFIED TO BE REPLACED AT NO COST BY THE DEALER SINCE IT IS A MANUFACTURER FLAW AND A SERIOUS SAFETY CONCERN WITH POSSIBLE FIRE OR EXPLOSION WAITING TO OCCUR AND THEY SIMPLY SAID NO AND WOULD NOT TRY TO HELP ME WITH THE ISSUE. I HAVE SEARCHED THIS ISSUE ON THE INTERNET TO FIND NUMEROUS OTHER DRIVERS WITH SAME ISSUE AND THE DEALER WOULD NOT HELP THEM AS WELL. SOMETHING NEEDS TO BE DONE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10558099,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2013","dateComplaintFiled":"01/01/2014","vin":"","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"TOOK MY CAR INTO DEALERSHIP TO GET CHECKED FOR A KNOWN ISSUE IN WHICH THE RADIATOR WOULD MIX THE ENGINE COOLANT WITH TRANSMISSION FLUID. DEALER CONFIRMED I HAD THE FAULTY RADIATOR AND THAT THE TRANSMISSION FLUID HAD GLYCOL IN IT. I WAS TOLD THEY CAN NOT COVER THE REPAIRS NOR REPLACE THE PARTS AND THAT I WOULD HAVE TO PAY ALL COSTS EVEN THOUGH IT'S A KNOWN ISSUE. SO I DECIDED TO FLUSH THE FLUID OUT AND INSTALL A SEPARATE COOLER TO AVOID FLUID FROM GOING THROUGH RADIATOR IN HOPES I COULD SAVE THE TRANSMISSION FROM BEING DAMAGED BY THE CONTAMINATED FLUID SINCE I DID NOT HAVE THE FUNDS TO REPLACE THE COMPONENTS. I WAS DRIVING ON A BUSY EXPRESSWAY ALONG WITH FOUR OTHER COWORKERS WHEN MY CAR'S ENGINE OVER REVVED AND THE CAR BEGAN TO LOSE MOMENTUM. NEARLY GETTING REAR ENDED BY VEHICLES BEHIND ME, I GOT OUT OF THE LANE AND MERGED ONTO THE SHOULDER. THINKING THE CAR MAY OF HAD SOME ELECTRIC FAULT IN THE TRANSMISSION WHICH MIGHT OF CAUSED THE ISSUE, I BEGAN TO CAUTIOUSLY DRIVE THE CAR BACK TO WORK WHEN IT DID THE SAME THING AGAIN. NEXT DAY I WAS TAKING VEHICLE TO DEALERSHIP WHEN IT COMPLETELY STOPPED MOVING. THE ENGINE WOULD RUN PROPERLY, BUT WHEN PLACED IN DRIVE OR REVERSE, THE CAR WOULD NOT MOVE. TOLD DEALERSHIP MY ISSUE AND WAS TOLD THAT THE TRANSMISSION WENT OUT. THEY WOULD NOT COVER THE COSTS EVEN THOUGH IT WAS CAUSED BY EQUIPMENT FAILURE, SO I PAID ALL THE COST OUT OF POCKET IN ORDER TO GET VEHICLE BACK UP AND RUNNING SINCE IT IS MY ONLY CAR. AFTER TALKING WITH SERVICE MANAGER AT DEALER AND THEIR TECH'S, THEY HAVE KNOWN ABOUT THE ISSUE SPECIFICALLY WITH MY VEHICLES YEAR AND THAT IT IS NOT A RECALL NOR SOMETHING THE DEALER CAN COVER. THIS ISSUE NEARLY CAUSED ME TO HAVE AN ACCIDENT THREE TIMES AND IT IS AN ISSUE THAT THE DEALER MUST TAKE RESPONSIBILITY FOR AND COVER AT NO COST TO OWNER SINCE THEY HAVE KNOWN ABOUT THE ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10557281,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2013","dateComplaintFiled":"12/26/2013","vin":"WDBUF65J53X","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED AFTER THE VEHICLE WAS PARKED, HE BEGAN TO SMELL GASOLINE FUMES FROM OUTSIDE OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10557073,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2013","dateComplaintFiled":"12/23/2013","vin":"WDBUF65J53A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED WITH A DELAYED RESPONSE FROM THE VEHICLE. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE SENSOTRONIC BRAKE CONTROL WOULD NEED TO BE REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V296000 (SERVICE BRAKES, HYDRAULIC), HOWEVER THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10556295,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2013","dateComplaintFiled":"12/17/2013","vin":"WDBUF70J03A","components":"FUEL SYSTEM, GASOLINE","summary":"I OWN A 2003 MERCEDES E500. 100, 000 MILES AND I CAN SMELL HEAVY GAS FUMES FROM BOTH INTERIOR AND EXTERIOR OF MY CAR.THE CARS REARLEFT DRIVERSIDE HAS EXTREME GAS VAPOR FUMES COMING FROM FUELTANK AREA BEHIND RIGHT REAR WHEEL. SINCE I'VE NOTICED THE HEAVY FUEL ODORS, THE CAR HAS BEEN PARKED BECAUSE ITS UNSAFE TRANSPORTATION FOR MY WIFE AND DAUGHTERS. INHALING THE FUEL SMELL IS DANGEROUS ENOUGH. I'M INTERESTED IN KNOWING IF FILING A COMPLAINT OR CLAIM IS POSSIBLE AND I ALSO WANT TO KNOW IF THERE ARE ANY RECALLS OR CAN THE MERCEDES DEALER HELP WITH OPTIONS TO FIX MY CAR? ANY POSITIVE ANSWERS WILL BE APPRECIATED. THANK YOU *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10556415,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2013","dateComplaintFiled":"12/17/2013","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT THE VEHICLE WOULD EMIT AN OVERPOWERING GASOLINE ODOR INSIDE THE VEHICLE WHENEVER THE FUEL TANK WAS REFUELED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10556255,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2013","dateComplaintFiled":"12/16/2013","vin":"WDBUF65J73A","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"I STARTED SMELLING GAS IN THE CAR CABIN. THERE WAS GAS ON MY DRIVEWAY AS WELL. THE GAS SIGN STARTED TO FLASH ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. WENT TO THE DEALERSHIP AND THEY SAID THERE WAS A MAJOR LEAK IN THE PURGE SYSTEM. THEY QUOTED ME $3066.88. THEY SHOULD TAKE RESPONSIBILITY AND NOT PASS IT ON TO ME. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10554877,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2013","dateComplaintFiled":"12/04/2013","vin":"","components":"SERVICE BRAKES","summary":"SBC BRAKE FAILURE. BRAKES NOT WORKING. CAR REFUSED TO STOP. I PUT IT ON PARK AND JUMPED OUT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10553987,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2013","dateComplaintFiled":"11/27/2013","vin":"WDBUF65J13X","components":"SERVICE BRAKES","summary":"I WAS DRIVING TO WORK WHEN MY BRAKE SYSTEM FAILED. MY CAR DISPLAYED A CODE STATING \"BRAKE DEFECTIVE; STOP VEHICLE\". THIS OCCURRED ON A BUSY HIGHWAY IN RUSH HOUR TRAFFIC. I AM A PREGNANT FEMALE AND WAS IN THE CAR ALONE, IT WAS TERRIFYING. AFTER HAVING MY CAR TOWED TO THE DEALERSHIP, I LEARNED OF AN EXTENDED 10 YEAR WARRANTY ON THE SBC UNIT OF MY CAR. SINCE I BOUGHT THIS CAR USED, I WAS NOT THE \"REGISTERED USER\" EVEN THOUGH I HAVE THE LOAN AND TITLE IN MY NAME. THE WARRANTY EXPIRED IN SEPT OF 2013. AFTER MY CAR WAS DIAGNOSED, IT WAS FOUND THAT IT WAS THE DEFECTIVE SBC UNIT THAT FAILED ME. I HAD PREVIOUS SIMILAR CODES (NONE THAT CAUSED MY BRAKES TO FAIL) RELATED TO THIS SBC UNIT DEFECT IN APRIL 2011 & AUGUST 2013 TO WHICH I PURCHASED NEW BRAKES. IT IS NOT KNOW WHETHER THIS WAS NECESSARY OR NOT SINCE MY CODE OF \"SERVICE BRAKE\" AT THOSE TIMES ARE A PART OF THE FAULTY SBC UNIT AND NOT NECESSARILY RELATED TO THE SAFETY OF MY BRAKES. AFTER MY CASE WAS REVIEWED AND DENIED AT THE CORPORATE LEVEL, MY HUSBAND AND I HAD TO SHELL OUT $1135 TO FIX THE PART OURSELVES. MY HUSBAND WAS PREVIOUSLY LAID OFF AND JUST STARTED A NEW JOB IN JUNE. I FEEL IT IS UNFAIR THAT WE HAD TO PAY THIS MONEY WHEN WE TAKE GOOD CARE OF THE CAR AND WERE NOT PRIVY TO THE INFORMATION TO FIX THE BRAKE SYSTEM WITHIN THE WARRANTY TIME. I WORRY ABOUT OTHER PEOPLE WHO HAVE THIS CAR, ARE UNAWARE OF THE WARRANTY, AND ARE OUTSIDE THE WARRANTY. I WAS LUCKY TO NOT HAVE DAMAGE OR INJURY. I FEEL MERCEDES SHOULD BE HELD ACCOUNTABLE. I ALSO FEEL I SHOULD BE REIMBURSED AS THIS WAS NOT A WEAR AND TEAR ISSUE AND I FEEL IT WAS HANDLED UNFAIRLY ON THE CORPORATE LEVEL OF MERCEDES. THANK YOU FOR YOUR TIME. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10552993,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2013","dateComplaintFiled":"11/19/2013","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED THAT GASOLINE FUEL WAS SMELLED WITHIN THE CABIN. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10551973,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2012","dateComplaintFiled":"11/12/2013","vin":"WDBUF70J43A","components":"FUEL SYSTEM, GASOLINE","summary":"WE PURCHASED THIS VEHICLE IN MAY OF 2012. WE HAD TO HAVE THE CANISTER REPLACED IN THE VEHICLE ($1000), AND AFTER THAT REPAIR, WE WERE TOLD THAT THE FUEL VAPOR VALVE NEEDED TO BE REPLACED. WE BROUGHT IT INTO MERCEDES WHEN THEY REPLACED THE SBC BRAKE SYSTEM DUE TO A RECALL AND WERE TOLD THAT THE FUEL VAPOR VALVE WASN'T AFFECTING ANYTHING, SO WE DIDN'T NEED TO REPAIR IT. WE BROUGHT THE VEHICLE FOR A SMOG CHECK SO WE COULD RENEW OUR REGISTRATION IN JULY OF 2013 AND IT FAILED DUE TO THE CHECK ENGINE LIGHT BEING ON. THE ENGINE LIGHT IS ON DUE TO THE FUEL VAPOR VALVE BEING OPEN. WE CANNOT GET THE ENGINE LIGHT TO GO OFF, SO WE CANNOT PASS A SMOG CHECK. WE ALSO CANNOT FILL IT UP ALL THE WAY BECAUSE STRONG FUMES FILL UP THE GARAGE AND GAS LEAKS OUT. WE WERE LOOKING UP AN ISSUE WITH THE BATTERY ON GOOGLE ON 11/10/2013 AND COME ACROSS A CLASS ACTION LAWSUIT WITH MERCEDES BENZ ABOUT THIS ISSUE. WE WERE NEVER INFORMED ABOUT THE PROBLEM THAT THEY WERE HAVING WITH THIS CAR. WE WOULD LIKE FOR THEM TO REPAIR OUR VEHICLE SO WE WILL FEEL SAFE DRIVING IT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10551541,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2013","dateComplaintFiled":"11/08/2013","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"WHEN I GET IN INTO MY CAR I GET SMELL OF FUEL THERE SHOULD BE A RECALL?. I HAVE READ LOTS OF FUEL SMELL PROBLEMS FOR THE E55. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10550379,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2010","dateComplaintFiled":"10/31/2013","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"STRONG ODOR OF GASOLINE EVIDENT AFTER FILL UP. THIS COINCIDED WITH ACCURACY ISSUES OF THE FUEL GAUGE, WHERE VEHICLE NOW RUNS OUT OF GAS WHEN GAUGE INDICATES 1/4 TANK. THE STRONG SMELL OF GAS HAPPENS NOW REPEATEDLY WITH EVERY FILL UP, WHICH SEEMS TO INDICATE SOME FORM OF LEAKAGE AT OR NEAR THE TOP OF THE TANK. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10550405,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2013","dateComplaintFiled":"10/31/2013","vin":"","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES E500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A WARNING MESSAGE THAT APPEARED ON THE INSTRUMENT PANEL ADVISING THE CONTACT TO STOP THE VEHICLE. THE CONTACT STATED THE BRAKES BECAME UNRESPONSIVE AND ABNORMALLY TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 204,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10547412,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2013","dateComplaintFiled":"10/09/2013","vin":"WDBUF76J33A","components":"FUEL SYSTEM, GASOLINE","summary":"I COULD SMELL FUEL LEAKS OR A STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF THEIR VEHICLE, AND AFTER REFUELING. WENT TO MB DEALERSHIP FOR TUNE UP, OIL, AND AIR FILTER CHANGE. TWO DAYS LATER THE VEHICLE STALLED ON ME DRIVING DOWN 55 SOUTHBOUND INTERSTATE AT 65MPH. I WAS IN DENSE TRAFFIC SO I TURNED ON MY EMERGENCY FLASHERS AND TRIED TO COAST THE CAR ONTO THE SHOULDER TO GET SAFELY OFF THE ROAD. SCARY SINCE TRAFFIC WAS SO DENSE BUT I MANAGED. I TRIED TO START THE CAR A FEW TIMES AND IT WOULDN'T START. AFTER 5 MINUTES IT STARTED AND I DROVE TO MY DESTINATION 2 MILES. AFTER SITTING FOR 30 MINUTES I HEADED BACK HOME 55 NORTH BOUND AT 65MPH. CONCERNED I DROVE IN THE FAR RIGHT LANE IN CASE THE VEHICLE STALLED AGAIN. IT STALLED 5 TIMES TRAVELING 25 MILES. ONCE I ARRIVED HOME THE VEHICLE REEKED OF FUEL. CALLED THE MERCEDES DEALERSHIP AND ASK IF THIS WAS A PART OF THE RECALL (CAMPAIGN NO. 2008020001) OF THE FUEL FILTER MODULE? WAS TOLD NO. I DROVE THE CAR HOPING IT WAS JUST BAD GAS OR SOMETHING AND IT STALLED AT A STOP LIGHT AND IT WAS 5+ MINUTES BEFORE IT STARTED AGAIN. I DROVE INTO THE FIRST ASE SHOP 1/2 MILES UP THE ROAD. THE SHOP CHECKED THE VEHICLE AND DETERMINED THAT THE FUEL FILTER MODULE WAS BAD AND MUST BE REPLACED. THE PART WAS ORDERED FROM THE MB DEALERSHIP AND INSTALLED. IN ADDITION A NEW FUEL PUMP WAS INSTALLED AS WELL. UPON REMOVING THE SEAT THE TECH DISCOVERED FUEL UNDER THE SEAT AND THE MATTING SOAKED. HE STATED I WAS LUCKY THE VEHICLE DID NOT CATCH ON FIRE. MB INDICATES MY MODULE WAS REPLACED IN 2008 PER THE RECALL. FIVE YEARS AND THE VEHICLE IS STILL NOT SAFE. MB REFUSES TO REIMBURSE ME FOR THE COST OF REPLACING THE MODULE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10543675,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2013","dateComplaintFiled":"09/15/2013","vin":"WDBUF65J13A","components":"FUEL SYSTEM, GASOLINE","summary":"REFERENCE NHTSA ACTION NUMBER: PE12001. FUEL SMELL INSIDE CAR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10542514,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2013","dateComplaintFiled":"09/08/2013","vin":"WDBUF76J83A","components":"FUEL SYSTEM, GASOLINE","summary":"ON SEPTEMBER 1ST 2013 I WENT TO LEAVE MY HOUSE. SMELT A STRONG GAS SMELL, THOUGHT POSSIBLY SOMEONE HAD SPILT A GAS TANK. START LOOKING AROUND FOR GAS COULDN'T FIND ANY AROUND MY HOUSE SO I GET IN MY CAR WHEN I DO I GET A STRONG SCENT OF GAS. I TAKE MY BACK SEAT OUT REMOVE THE COVER ON THE FUEL PUMP ON MY DRIVERS SIDE AND THEIR IT WAS A HUGE PUDDLE OF GAS IN MY BACK SEAT. AT THAT POINT I CALLED A TOW TRUCK AFRAID TO DRIVE THE VEHICLE AFRAID IT MAY CATCH ON FIRE. I TAKE IT TO THE LOCAL MERCEDES DEALER THEY HAVE TO REPLACE MY DRIVERS SIDE FUEL SENDING UNIT, AND COME TO FIND OUT MY PASSENGER SIDE FUEL SENDING UNIT HAS BURNED UP ALSO. UPDATED 09-18-13 *BF UPDATED 09/25/2013 *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10538487,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2013","dateComplaintFiled":"09/03/2013","vin":"WDBUF65J53A","components":"FUEL SYSTEM, GASOLINE","summary":"MY WIFE WAS DRIVING HOME FROM WORK WHEN SHE SMELLED A NOXIOUS GASOLINE ODOR. TOOK CAR FOR REPAIRS ON AUG 23, 2013. HAD TO REPLACE THE AUXILIARY (SENDING) PUMP AND THE CABLE HARNESS ATTACHED TO THE FUEL TANK. MERCEDES HAS HAD NUMEROUS ISSUES WITH THE FUEL TANK AND PUMP BUT THEY REFUSE TO DO A RECALL AND FIX THE PROBLEM. THIS REPAIR COST $664.18 TO FIX ITEMS THAT ARE INHERENTLY DEFECTIVE IN THE MERCEDES VEHICLES. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10537711,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2013","dateComplaintFiled":"08/28/2013","vin":"WDBUF70J03A","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHEN HE REFUELED, HE COULD SMELL STRONG GASOLINE FUMES INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A LEAK ON TOP OF THE FUEL TANK AND THE TANK WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 113,000. UPDATED 09/17/13*LJ THE CONSUMER STATED THE DEALER OFFERED A 15% DISCOUNT. UPDATED 09/20/2013 *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10536866,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2013","dateComplaintFiled":"08/23/2013","vin":"WDBUF65JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE PARKED, A STRONG GASOLINE ODOR WAS EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,700. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10536059,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2013","dateComplaintFiled":"08/19/2013","vin":"WDBUF65J23A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED THAT A FUEL ODOR WAS EMITTED FROM THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,800.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10536128,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2013","dateComplaintFiled":"08/19/2013","vin":"WDBUF70J63A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E500. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE BRAKES FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 114,138.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10535824,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2012","dateComplaintFiled":"08/16/2013","vin":"WDBUF65J83A","components":"FUEL SYSTEM, GASOLINE","summary":"THERE WAS GASOLINE LEAKING FROM THE TOP OF THE FUEL SENDING UNIT, AROUND THE FUEL SENDING UNIT, UNDER THE REAR PASSENGER SEAT AND ACTUAL LIQUID FUEL WAS GOING INTO THE CABIN OF THE VEHICLE. THE STRONG AND INTENSE FUMES AND VAPORS ARE INSIDE THE CABIN AND APPARENT AFTER FILLING THE FUEL TANK ONLY HALF TO THREE-QUARTERS FULL. BOTH OF THESE POSE AN EXTREME DANGER OF FIRE HAZARD, AS WELL AS A HEALTH RISK FROM CONSTANTLY INHALING GASOLINE FUMES. THIS ALLOWED FUMES TO LEAK INTO MY GARAGE AND PRESENTED A HUGE FIRE RISK HAD I NOT DISCOVERED THE PROBLEM. A GAS TANK SHOULD NOT FAIL UNDER NORMAL WEAR AND TEAR, BUT IN OCTOBER 2012 I PAID OVER $1,600 FOR A NEW FUEL TANK, IN APRIL 2013 I PAID OVER $1,200 FOR A NEW FUEL PUMP AND IN AUGUST 2013 I PAID OVER $700 FOR ANOTHER NEW FUEL PUMP. THIS IS A RECURRING PROBLEM AND THE COMPANY DOES NOT SEEM INTERESTED IN TAKING ANY ACTION WHATSOEVER. I BELIEVE THIS IS A HUGE SAFETY CONCERN AND I HOPE SOMETHING CAN BE DONE TO RECTIFY AND REMEDY THIS SITUATION. CONSUMERS DESERVE BETTER THAN THIS. UPDATE09/17/13*LJ UPDATED 09/24/2013 *JS *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10535366,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2013","dateComplaintFiled":"08/14/2013","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"I PURCHASED THE MERCEDES IN APRIL 2013 OF THIS YEAR AND LESS THAN 30 DAYS OF PURCHASING THE CAR I HAD MAJOR REPAIRS DONE TO THE CAR. I SLIGHTLY SMELLED FUEL VAPORS WHEN I PURCHASED THE CAR HOWEVER I THOUGHT THAT IT WAS JUST A POSSIBLE AFTER EFFECT OF ME REFUELING THE CAR. OVER THE COURSE OF TWO MONTHS THE FUMES BECAME WORSE AND WORSE AND I STAY WITH A MIGRAINE EVERYDAY. TODAY WAS UNBEARABLE AS IT IS HOT OUTSIDE AND IT IS BECOMING HARD TO CONCENTRATE AND IT FEELS LIKE MY HEAD IS ABOUT TO BURST. I AM GOING TO TAKE IT INTO THE DEALER AS THIS IS THE WORST EXPERIENCE IN MY LIFE! THE PEOPLE I PURCHASED THE CAR FROM REFUSED TO PAY FOR ANYTHING AND I WANTED TO RETURN THE CALL ALTOGETHER! I PLAN ON GOING TO THE DEALER, AND TO THE DOCTOR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10531637,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2013","dateComplaintFiled":"07/24/2013","vin":"WDBUF65J73A","components":"SUSPENSION","summary":"LEFT COIL SPRING BROKE WHILE I WAS DRIVING, AND THE CAR VEERED ABRUPTLY TO THE LEFT APPROXIMATELY 3 FEET. THE CAR SHOULD'VE BEEN TOWED, BUT I WAS SO CLOSE TO MITCH CARRS'S THAT I DROVE IT VERY SLOWLY TO THEM. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10525999,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2012","dateComplaintFiled":"07/21/2013","vin":"WDBUF76J93A","components":"FUEL/PROPULSION SYSTEM","summary":"I BEGAN TO NOTICE STRONG ODOR OF GASOLINE IN MY GARAGE INTERMITTENTLY - I PARK THE CAR IN GARAGE DAILY BUT ONLY NOTICED GASOLINE ODOR SOME DAYS- TOOK TO DEALER DEC 2012 AND DEALER STATED THERE WAS FUEL LEAK AT FUEL RAIL PRESSURE REGULATOR - DEALER REPLACED FUEL RAIL AND REGULATOR- I THOUGHT PROBLEM WAS RESOLVED SINCE I DID NOT NOTICE GASOLINE ODOR FOR A WHILE- THEN STARTED TO HAVE INTERMITTENT GASOLINE ODOR AGAIN- NOTICED SMALL OIL LEAK UNDER ENGINE AND TOOK IT BACK TO DEALER FEB 2013 AND MENTIONED THAT I SMELLED FUEL ODOR AGAIN- DEALER LOCATED MINOR OIL LEAK AT REAR MAIN SEAL THAT DID NOT NEED IMMEDIATE ATTENTION AND DID NOT COMMENT ANYTHING FURTHER ABOUT THE GASOLINE ODOR- I MONITORED THE SITUATION FOR NEXT FEW WEEKS- MONTHS SINCE I DID NOT HAVE TIME TO KEEP TAKING AUTO BACK TO DEALER - FINALLY FIGURED OUT THAT INTERMITTENT NATURE OF GASOLINE SMELL WAS RELATED TO FILLING TANK- NOTICED THE ODOR AFTER FULL FILL-UP,THEN STOPPED AFTER FEW DAYS- NO ODOR IF JUST FILL UP 1/2-3/4 TANK. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10525074,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2013","dateComplaintFiled":"07/16/2013","vin":"WDBUF70J63A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT THE BRAKE MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC AND A DIAGNOSTIC TEST WAS PERFORMED. THE FAILURE WAS LOCATED WITHIN THE BRAKE CONTROL UNIT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE APPROXIMATE CURRENT MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10523205,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2013","dateComplaintFiled":"07/04/2013","vin":"WDBUF70J13A","components":"SERVICE BRAKES","summary":"I WAS DRIVING THE CAR AT AROUND 30 MPH ,WHEN ALL OF A SUDDEN THE DASHBOARD TURNED RED . I HIT THE BRAKE PEDAL ALL THE WAY DOWN BUT THE CAR WOULD NOT BRAKE TO SLOW DOWN . FORTUNATELY I WAS ABLE TO TURN INTO A MEIJER SHOPPING CENTER WITHOUT HITTING ANY ONE OR ANYTHING. I KEPT DRIVING IN CIRCLE TILL THE CAR SLOWED DOWN ENOUGH FOR ME TO PUT IN PARK GEAR. IT WAS NOT FOR THE EMPTY PARKING LOT I WOULD HAVE BEEN HURT OR HURT SOMEONE OR BOTH. THE CAR HAD SIMILAR FAILURE FEW MONTHS AGO.THE DEALERSHIP SAID THEY REPLACED THE FAILED PART AT NO COST TO ME .I AM SHOCKED TO FIND OUT IT FAILED AGAIN. THIS MATTER HAS TO BE INVESTIGATED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10522485,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2013","dateComplaintFiled":"06/30/2013","vin":"WDBUF76J63A","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL SENDER LEAK, GARAGE SMELLS LIKE GAS. PLEASE MAKE MERCEDES FIX THIS. CAR IS A TICKING TIME BOMB, ESPECIALLY WITH THIS HORRIBLE HEAT IN AZ. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10519940,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2008","dateComplaintFiled":"06/15/2013","vin":"WDBUF65J33A","components":"FUEL SYSTEM, GASOLINE","summary":"STRONG GASOLINE SMELL AFTER FILLING. THE SMELL LASTS AT LEAST 2-3 DAYS BEFORE DISSIPATING AND HAPPENS EVERY TIME WE FILL IT. PROBLEM WAS REPORTED TO THE DEALER MULTIPLE TIMES. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10519832,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2013","dateComplaintFiled":"06/14/2013","vin":"WDBUF65J33A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR WHEN THE FUEL TANK WAS FILLED. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE FAILURE WAS LOCATED AT THE FUEL SENDING UNIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000 AND THE CURRENT MILEAGE WAS 159,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10519397,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2013","dateComplaintFiled":"06/11/2013","vin":"WDBUF70J23A","components":"SUSPENSION","summary":"FRONT AND REAR END SUSPENSION ARE DOWN TO THE GROUND ,,AND A ERROR CODE ON DASH: STOP CAR TO LOW, CAR IS NOT DRIVE-ABLEA. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10515668,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2013","dateComplaintFiled":"06/07/2013","vin":"WDBUF65J03A","components":"POWER TRAIN,SERVICE BRAKES","summary":"ON JUNE 6, 2013, WHILE BRAKING ON APPROACHING INTERSECTION, BRAKES FAILED AND TRANSMISSION LOCKED. MERCEDES CUSTOMER ASSISTANCE TOWED VEHICLE TO DEALER, M-B GREENWAY, HOUSTON, TX, WHERE THE SERVICE ADVISOR EXPLAINED THAT THE PRESSURE RESERVOIR OF THE SENSOTRONIC BRAKE UNIT HAD FAILED AND MUST BE REPLACED AT A COST OF $1,350. I COMPLAINED THAT THE SBC UNIT WAS THE SUBJECT OF NHTSA SAFETY RECALL 05V0133 AND TWO MBUSA RECALL CAMPAIGNS (2005070007 AND 2005110001) RESULTING IN THE EXTENSION OF THE ORIGINAL WARRANTY TO 10 YEARS WITH NO MILEAGE LIMITATION. THE DEALER REFUSED TO HONOR THE WARRANTY OR REPLACE THE ENTIRE SBC UNIT, BECAUSE THE ELECTRONIC DIAGNOSTIC CODE REQUIRED BY MB USA, LLC FOR A DEALER TO FILE A WARRANTY CLAIM UNDER THE NHTSA 05V033 CAMPAIGN DID NOT APPEAR ON THE DIAGNOSTIC EQUIPMENT. I PAID THE DISPUTED $1,350 CHARGE AND DROVE THE CAR ABOUT 6 MILES ON JUNE 6, 2013, AND THE BRAKES AGAIN FAILED AND THE TRANSMISSION LOCKED. MERCEDES CUSTOMER ASSISTANCE TOWED IT BACK TO M-B GREENWEAY, WHERE THE SERVICE STATED THE ENTIRE SBC UNIT HAD FAILED AND MUST BE REPLACED AT A COST OF $2,030. I COMPLAINED THAT THE REPLACEMENT WAS MANDATED AT NO COST BY NHTSA 05V0133, BUT SHE SAID MB USA LLC WOULD ALLOW THE DEALER TO HONOR THE SBC WARRANTY BECAUSE THE CAR WAS \"DRIVEN OUT OF THE SHOP.\" SHE ALSO REFUSED TO CREDIT THE $1,350 CHARGE I PAID FOR THE SBC PRESSURE RESERVOIR REPLACEMENT, BUT OFFERED TO \"DISCOUNT\" THE REPLACEMENT OF THE ENTIRE SBC UNIT TO \"$1,799.\" *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10515082,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2013","dateComplaintFiled":"06/04/2013","vin":"WDBUF76J73A","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES E55. THE CONTACT STATED HE NOTICED A STRONG GASOLINE ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10514758,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2013","dateComplaintFiled":"06/03/2013","vin":"WDBUF65J33A","components":"FUEL SYSTEM, GASOLINE","summary":"AFTER FILLING THE GAS TANK THERE WAS A STRONG SMELL OF GASOLINE AND LEAKING FUEL NEAR THE DRIVERS SIDE REAR TIRE. UPON CALLING A MECHANIC THEY SAID TO LOOK UNDER THE SEAT FOR LEAKING FUEL. THE FUEL SENDING UNIT WAS DEFINITIVELY LEAKING. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10514586,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2013","dateComplaintFiled":"05/31/2013","vin":"WDBUF65J03A","components":"SERVICE BRAKES","summary":"VEHICLE SUDDENLY SHOWED BRAKE REDUCE \"REQUIRE LONGER BRAKING DISTANCE\". I HAD THE SAME ISSUE BEFORE BUT I DID NOT PAY SPECIAL ATTENTION OF IT BECAUSE I THOUGHT IT WOULD JUST BE A BRAKE PAD REPLACEMENT INDICATOR. UNTIL I SENT THE CAR IN AT THE DEALER FOR SERVICE, THEY TOLD ME THAT IT WAS AN ISSUE RELATED TO THE SBC UNIT. LATER, I FOUND IT ONLINE THAT IT WAS A COMMON KNOWN ISSUE FOR 2003-2005 MODEL. THIS COULD BE VERY DANGEROUS FOR PEOPLE WHO WAS DRIVING THE VEHICLE ON FREEWAY IF SOMETHING LIKE THIS HAPPENED. I CALLED THE MANUFACTURE AND ALL THEY SAID WAS THE UNIT WOULD ONLY BE COVERED WITHIN A 10 YEAR PERIOD AND THEY DID NOT HAVE ANY OTHER SOLUTION PROVIDED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10514274,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2012","dateComplaintFiled":"05/30/2013","vin":"WDBUF70J43A","components":"FUEL SYSTEM, GASOLINE","summary":"VEHICLE IS PARKED, STRONG GASOLINE SMELL INSIDE AND OUTSIDE OF VEHICLE. ESPECIALLY IF THE GAS TANK IS AT LEAST 3/4 QUARTER FILLED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10514111,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2013","dateComplaintFiled":"05/29/2013","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT THE THERE WAS A STRONG GASOLINE FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD FREQUENTLY HESITATE TO START. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE CONTACT WAS ADVISED THAT THE FUEL PUMP NECK AND THE FUEL PUMP SENDING UNIT FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 97,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10512515,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2010","dateComplaintFiled":"05/17/2013","vin":"WDBUF76J13A","components":"FUEL/PROPULSION SYSTEM","summary":"VEHICLE LOST POWER ON INTERSTATE. LATER RE-STARTED AND TAKEN TO TAFEL MOTORS IN LOUISVILLE, KY. BOTH FUEL PUMPS/ SENDER MODULES WERE FOUND TO BE DEFECTIVE AND LEAKING AND REPLACED AT A COST OF $1627.47 ON 8-3-10 AT 112646 MILES. IN AUGUST OF 2011, BOTH PUMPS AND MODULES BEGAN TO LEAK FUEL. STRONG ODOR OF FUEL IN CABIN, AND FUEL LEAKING ONTO GROUND. THEY WERE REPLACED AT MERCEDES BENZ OF INDIANAPOLIS UNDER WARRANTY OF THE SERVICE DONE AT TAFEL MOTORS THE YEAR BEFORE. AGAIN, ON OCTOBER 5 OF 2012, ONE OF THE UNITS BEGAN TO LEAK GASOLINE, STRONG ODOR OF FUEL IN CABIN, AND LEAKING ONTO GROUND. IT WAS REPLACED AT MY EXPENSE OF $921.48. I TOOK PICTURES OF THE FUEL PUDDLING ON TOP OF THE GAS TANK. I ALSO RETAINED THE REMOVED PART, IN CASE NHTSA WOULD LIKE TO INSPECT IT. THIS PART (211-470-51-94 WAS ORIGINALLY REPLACED UNDER MERCEDES RECAL ON 3/20/2008 AT 62975 MILES. IT HAS NOW BEEN REPLACED 3 MORE TIMES. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10512254,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2013","dateComplaintFiled":"05/15/2013","vin":"WDBUF76J53A","components":"FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E55 AMG. THE CONTACT STATED THAT AFTER REFUELING, GASOLINE WOULD LEAK FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE FUEL TANK WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10510342,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2013","dateComplaintFiled":"05/02/2013","vin":"WDBUF65J63A","components":"SERVICE BRAKES","summary":"FIRST INCIDENT, BRAKES, VISIT WORKSHOP MESSAGE APPEARED ON THE INFORMATION SYSTEM. TOOK THE CAR TO THE DEALER AND VEHICLE WAS DIAGNOSED WITH SBC PUMP FAILURE. MERCEDES HAD EXTENDED THIS WARRANTY TO 10 YEARS BECAUSE OF KNOW DEFECTS TO THE PART SO ALL PARTS AND LABOR WERE COVERED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10510344,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2013","dateComplaintFiled":"05/02/2013","vin":"WDBUF65J63A","components":"SERVICE BRAKES","summary":"FIRST INCIDENT, BRAKES! VISIT WORKSHOP! MESSAGE WAS ILLUMINATED ON THE INFORMATION SYSTEM. TOOK THE VEHICLE TO THE DEALER AND VEHICLE WAS DIAGNOSED WITH SBC PUMP FAILURE. DEALER REPLACED PART UNDER EXTENDED WARRANTY FOR THIS PART BECAUSE IT HAS A KNOWN DEFECT. SECOND INCIDENT, ON APRIL 25, 2013, ONE DAY AFTER I TOOK MY CAR FROM THE DEALER, STOP!, REDUCED BRAKE POWER, ESP MALFUNCTION MESSAGE APPEARED. I STOPPED THE CAR AND HAD IT TOWED TO THE DEALER. DEALER REPLACED THE PART AGAIN STATING THAT THEY ONLY HAVE RE-MANUFACTURED ONES AND THE ONE I HAD GOT WAS A BAD RE-MANUFACTURED PART. DEALER REPLACED PART AGAIN. THIRD INCIDENT, ON MAY 1 2013, 5 DAYS AFTER I PICKED UP MY CAR STOP!, REDUCED BRAKE POWER AND ESP MALFUNCTION LIGHT CAME ON AGAIN WHEN I WAS PULLING INTO A GARAGE AT A HOTEL. I CAME CLOSE TO HITTING THE CAR IN FRONT OF ME THAT WAS TAKING A TICKET TO GET INTO THE GARAGE. I DON'T KNOW WHAT COULD HAVE HAPPENED IF I WAS GOING FASTER THAN I WAS. THE BRAKE WILL NOT WORK AT ALL ONCE THESE MESSAGES APPEAR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10510038,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2013","dateComplaintFiled":"04/30/2013","vin":"WDBUF65J13A","components":"FUEL/PROPULSION SYSTEM","summary":"AFTER FILLING FUEL TANK AND PARKING CAR IN GARAGE, I NOTICED A STRONG FUEL ODOR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10510055,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2011","dateComplaintFiled":"04/30/2013","vin":"WDBUF65J73X","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT AFTER FILLING THE FUEL TANK, HE WOULD SMELLED FUEL OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10509533,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2013","dateComplaintFiled":"04/25/2013","vin":"WDBUF70J93A","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE PARKED, THERE WAS A STRONG FUEL ODOR AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. *TR ...UPDATED 07-29-13 *BF THE CONSUMER STATED THE FUEL LEAK WAS LOCATED RIGHT UNDER THE REAR PASSENGER SEAT ON THE DRIVER'S SIDE. THE DEALER REPLACED THE FUEL SENDER UNIT.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10509369,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2013","dateComplaintFiled":"04/24/2013","vin":"WDBUF65J43A","components":"FUEL/PROPULSION SYSTEM","summary":"VEHICLE WAS BOUGHT ON 3/19/13 FROM A USED CAR DEALER. ON 3/22/13 TANK WAS FILLED AND STRONG GAS SMELL WAS NOTICED WHEN PARKED IN GARAGE. HAD MECHANIC REPLACE BOTH SENDING UNITS ON TOP OF TANK ON 4/5/13. THE PROBLEM WITH SMELL STILL EXISTS EVERYTIME TANK IS FILLED, AND SEEMS TO BE CONCENTRATED BY THE LEFT REAR WHEEL WELL. WE ARE VERY CONCERNED, AND ARE CONVINCED THAT THERE IS A DEFECT WITH THE FUEL TANK, WHICH IS MOST DEFINITELY A SAFETY ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10509098,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2013","dateComplaintFiled":"04/22/2013","vin":"WDBUF65J13A","components":"FUEL/PROPULSION SYSTEM","summary":"RECENTLY, MY 2003 E320 MERCEDES BENZ CONTINUE TO PRODUCE A VERY STRONG ODOR OF GASOLINE IMMEDIATELY AFTER FILL UP. I CHECKED THE CAR SURROUNDING FOR ANY AVAILABLE LEAK BUT I COULD NOT FIND ANY. I HAD THE CAR FOR MORE THAN SEVEN (7) YEARS WITH THE SMELL COULD SOMEONE EXPLAIN WHY? ALL INDICATORS ON THE PANEL SAYS NORMAL PLEASE HELP!!! BEFORE THE EXPLOSION!!!!!!!!!!! *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10508823,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2012","dateComplaintFiled":"04/19/2013","vin":"WDBUF65J53A","components":"FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM","summary":"WHEN THE GAS TANK IS FILLED FULL OF FUEL A STRONG ODOR OF FUEL IS PRESENT INSIDE OF THE CAR. I HAVE LOOKED UNDER THE BACK SEAT AND SEEN A SMALL AMOUNT OF FUEL ESCAPES FROM THE FUEL SYSTEM. SINCE I NOTICED THIS I HAVE NOT FILLED MY CAR UP ALL THE WAY AS LONG AS I DON'T FILL IT MORE THAN THREE QUARTERS FULL THE PROBLEM DOES NOT OCCUR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10508642,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2013","dateComplaintFiled":"04/18/2013","vin":"WDBUF65J53A","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"CAR IS USED ONLY FOR WORK AND MOSTLY HIGHWAY DRIVING FOR APPOINTMENTS. AT 70,000 MILES THE TRANSMISSION WENT OUT ON THE E320. AN INVESTIGATION REVELED THAT A VALVE HAD FAILED IN THE RADIATOR CAUSING COOLANT FROM THE ENGINE TO MIX IN WITH THE TRANSMISSION FLUID WHICH IN TURN BURNT OUT PARTS IN THE TRANSMISSION. ALSO THERE IS HESITATION WHEN STEPPING ON THE GAS PEDAL THE CAR SOMETIMES SPUTTERS TO SHUT OFF WHEN STOPPING. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10508085,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2012","dateComplaintFiled":"04/12/2013","vin":"WDBUF70J13A","components":"FUEL/PROPULSION SYSTEM","summary":"EXTREMELY STRONG GAS FUMES WHEN THE TANK IS FILLED WITH FUEL. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10505835,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2011","dateComplaintFiled":"04/10/2013","vin":"WDBUF76J43A","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL TANK AND PUMP ASSEMBLY REQUIRED REPLACEMENT DUE TO MASSIVE FUEL LEAK. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10505836,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2012","dateComplaintFiled":"04/10/2013","vin":"WDBUF65J33A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT WHEN REFUELING, THERE WAS STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10505868,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2013","dateComplaintFiled":"04/10/2013","vin":"WDBUF76J73A","components":"FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM","summary":"STRONG ODOR OF GASOLINE IN THE INTERIOR OF THE CAR AFTER FILLING THE TANK. ODOR HAS PERSISTED FOR A WEEK. REFER TO NHTSA ACTION NUMBER PE12001. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10507417,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2012","dateComplaintFiled":"04/07/2013","vin":"WDBUF65J33A","components":"FUEL/PROPULSION SYSTEM","summary":"THE CAR DEVELOPS A VERY STRONG SMELL OF GASOLINE AFTER FILLING THE GAS TANK. OTHER OWNERS OF MERCEDES E CLASS VEHICLES HAVE INVESTIGATED WHERE THE SMELL IS COMING FROM AND FOUND THAT GASOLINE IS POOLING UP UNDER THE REAR SEAT ON THE FUEL SENDER UNIT. WHEN I WENT TO MY DEALER, THEY TOLD ME THAT IT IN FACT WAS THE FUEL SENDER UNIT THAT WAS CAUSING THE STRONG SMELL OF GAS INSIDE MY GARAGE, AND SOMETIMES CAR. THE FACT THAT THERE ARE LIVE WIRES NEAR THE POOLING GAS AND THE FACT THAT THE SMELL OF GASOLINE IS SO STRONG LEADS ME TO BELIEVE THAT THIS IS A SAFETY ISSUE THAT MERCEDES NEEDS TO ADDRESS RIGHT AWAY. I HAVE KIDS THAT ARE IN THE CAR 3 TIMES A DAY AND I DO NOT FEEL COMFORTABLE WITH THEM IN THE CAR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10505178,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2012","dateComplaintFiled":"04/01/2013","vin":"WDBUF76J53A","components":"FUEL/PROPULSION SYSTEM","summary":"BEGAN NOTING A STRONG GAS SMELL INSIDE MY VEHICLE AFTER REFUELING. ON INVESTIGATION THE BACK SEAT FOAM WAS COMPLETELY SATURATED FROM A LEAK AT THE SEAL ON THE TOP OF THE GAS TANK UNDER THE SEAT. RESULTED IN A COSTLY REPAIR BILL. AT THE TIME I READ ONLINE OF MANY, MANY SIMILAR SITUATIONS EXPERIENCED BY OTHER MB AMG E55 OWNERS, AS WELL AS THEIR FRUSTRATION THAT MB WAS NOT TAKING ANY RESPONSIBILITY FOR THIS. THUS, I WAS FORCED TO PAY FOR THE REPAIRS MYSELF. NO PROBLEM SINCE, ALTHOUGH I AM HESITANT TO FILL THE TANK COMPLETELY AS MANY REPORT A RECURRENCE A COUPLE YEARS AFTER THEIR INITIAL REPAIR. PLEASE ADVISE IF MB RECOGNIZES THIS APPARENT DEFECT AND ISSUES A RECALL. THANK YOU. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10505230,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2013","dateComplaintFiled":"04/01/2013","vin":"WDBUF65JX3A","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E 320. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE TWO VALVES AND THE FUEL SENDING UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED A FEW MONTHS AFTER THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. THE CURRENT MILEAGE WAS APPROXIMATELY 92,000. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10504889,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2013","dateComplaintFiled":"03/28/2013","vin":"WDBUF70J73A","components":"SERVICE BRAKES","summary":"THE WARNING LIGHT OF BRAKES FAILURE CAME ON AT HIGHWAY EXIT AT 65MPH AND THE BRAKE PADDLE HIT THE FLOOR WITH NO BRAKES. PULLED OVER AND TOOK THE CAR TO THE DEALER IN MID MARCH AND WAS TOLD BY THE DEALER THAT THIS IS THE SBC PUMP THAT FAILED WHICH WOULD HAVE BEEN COVERED BY MERCEDES BENZ UNDER SERVICE BULLETIN NO.: 484656 BUT THE WARRANTY EXPIRED ON 02/28/13 AND SINCE I WAS 15 DAYS OVER THIS WILL NOT BE COVERED. CONTACTED MERCEDES BENZ OF NA AND ASKED THEM THAT I BOUGHT THE CAR USED AND WAS NOT TOLD BY ANYONE ABOUT THIS TSB AND THEY SHOULD COVER THE REPAIRS SINCE THE PUMP ACTUALLY FAILED WHEN THE CAR STILL UNDER EXTENDED 10 YEAR WARRANTY (SERVICE BULLETIN NO.: 484656 ). THEY FLATLY REFUSED. I THAN ASKED THAT IF THIS WAS A KNOWN ISSUE THAT THE BRAKES COULD FAIL COMPLETELY THAN ITS MERCEDES DUTY TO TELL THE OWNERS EVEN IF THEY BUY USED, THE PERSON JUST KEPT QUIET. PEOPLE CAN ACTUALLY GET HURT OR DIE WHEN THIS FAILURE HAPPENS. AT THE END I WAS CHARGED $2309 FOR SOMETHING THAT WAS A KNOWN ISSUE BY MERCEDES. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10504746,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2010","dateComplaintFiled":"03/27/2013","vin":"WDBUF76J83A","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL LEAKS FROM TANK WHEN IT IS FILLED TO THE TOP. CAR HAS BEEN TO DEALER AND HAD FUEL TANK SEALS REPLACED TWICE. FUEL PUMPS, GAUGE AND HOSE SYSTEM WAS ALSO REPLACED FOR $1,500. STRONG ODOR OF GASOLINE IF THE CAR IS PARKED IN MY GARAGE AFTER FILLING TANK. I KEPT THE PUMP ASSEMBLY AS A SOUVENIR AND SEE THAT MANY PARTS ARE BRITTLE AND PRONE TO CRACKING. MATERIALS IN FUEL PUMPING SYSTEM APPEAR TO BE INAPPROPRIATE FOR DRIVING IN HOT FLORIDA CLIMATE. CAR HAS BEEN KEPT IN GARAGE SINCE NEW (EXCEPT AFTER FILLING GAS TANK). *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10504540,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2013","dateComplaintFiled":"03/26/2013","vin":"WDBUF65J83A","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL LEAK STRONG GASOLINE SMELL AFTER REFUELING THE VEHICLE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10504232,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2011","dateComplaintFiled":"03/23/2013","vin":"WDBUF65J03A","components":"FUEL/PROPULSION SYSTEM","summary":"THERE IS A STRONG DISTINCT GASOLINE ODOR IN THE CABIN OF THE CAR. THIS IS MOST NOTICEABLE AND STRONGEST AFTER REFUELING. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10504262,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2013","dateComplaintFiled":"03/23/2013","vin":"WDBUF70J23A","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL FUMES WERE DETECTED DURING ROUTINE MAINTENANCE AT AN AUTHORIZED MERCEDES BENZ REPAIR FACILITY. INVESTIGATION REVEALED FUEL POOLING ON TOP OF THE FUEL FILTER WITH INTEGRATED FUEL PRESSURE REGULATOR. THE ORIGINAL EQUIPMENT DEFECTIVE PART NUMBER IS 3114704094 AND HAS SINCE BEEN SUPERSEDED. IT WAS DETERMINED THAT THERE WAS A LEAK DUE TO A CRACK IN THE PLASTIC ASSEMBLY. THE AUTHORIZED MERCEDES BENZ MECHANIC IDENTIFIED THE PROBLEM AS TO SIMILAR TO THE ONE THAT RESULTED IN MERCEDES BENZ VOLUNTARY EMISSIONS RECALL CAMPAIGN #2008-020001. VEHICLES INCLUDED IN THE RECALL WERE MODEL YEAR 2003-2006 E CLASS AND 2006 CLS-CLASS VEHICLES. AFTER CONTACTING MERCEDES BENZ CUSTOMER SERVICE ABOUT THE PROBLEM THEY STATED THE RECALL ONLY APPLIED TO THE AMG VERSION OF E CLASS VEHICLES AND MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. ON MARCH 19TH, A USA TODAY ARTICLE REPORTED THAT NHTSA WAS EXPANDING AN INVESTIGATION OF THE MERCEDES BENZ FIX TO THE RECALL PROBLEM BEYOND THE AMG VERSION OF E CLASS VEHICLES. I BELIEVE MY VEHICLE IS EXPERIENCING THE SAME PROBLEM THAT AFFECTED THE AMG VERSIONS BUT MERCEDES BENZ DOES NOT. I'D LIKE THIS COMPLAINT BE INCLUDED IN THE POPULATION OF E CLASS VEHICLES BEING REINVESTIGATION BY NHTSA WITH SIMILAR PROBLEMS WITH THE FUEL FILTER WITH INTEGRATED FUEL PRESSURE REGULATOR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10503864,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2012","dateComplaintFiled":"03/20/2013","vin":"WDBUF65JO3A","components":"FUEL/PROPULSION SYSTEM","summary":"WHEN I FILL THE GAS TANK OF MY 2003 MBZ E320 THERE IS ALWAYS A STRONG SMELL OF GAS. EMITTING FROM MY VEHICLE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10500903,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2013","dateComplaintFiled":"03/01/2013","vin":"WDBUF70J13A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT THE BRAKES FAILED TO ACTIVATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED WITH FORCE AND SEIZED TO THE FLOOR BOARD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO LOCATED THE FAILURE AT THE ABS ANTILOCK SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 131,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10499898,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2013","dateComplaintFiled":"02/25/2013","vin":"WDBUF65J73A","components":"FUEL/PROPULSION SYSTEM","summary":"WHENEVER I FILL MY GAS TANK, THERE IS A STRONG SMELL OF GAS IN THE GARAGE THAT PERSIST UNTIL I'VE DRIVEN APPROX. 100 MILES OR MORE. I'VE SINCE STARTED PARKING OUTSIDE FOR FEAR THAT THE GAS WATER HEATER FOR MY HOUSE (WHICH IS LOCATED IN THE GARAGE), MAY EXPLODE BECAUSE THE SMELL IS SO STRONG. I WENT ONLINE AND NOTICED THAT THERE ARE A LOT OF THE SAME COMPLAINTS FOR THE E320. IS THERE SOME KIND OF RECALL FOR THIS PROBLEM? IF NOT, DOES MERCEDES BENZ HAVE ANY RESPONSIBILITY FOR THIS REPAIR WHICH SEEMS TO BE A PLASTIC PART ON TOP OF THE FUEL TANK? *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10499403,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2013","dateComplaintFiled":"02/20/2013","vin":"WDBUF70J43A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE PARKED, THERE WAS A STRONG GASOLINE FUEL ODOR AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT FUEL WAS LEAKING FROM A FRACTURE AT THE TOP OF THE FUEL TANK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10497975,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2013","dateComplaintFiled":"02/13/2013","vin":"WDBUF70J43A","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL TANK LEAK WHEN FULL. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10496889,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2012","dateComplaintFiled":"02/08/2013","vin":"WDBUF65J93A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS 2003 MERCEDES BENZ E320. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE AS WELL AS A SMALL AMOUNT OF FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10495302,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2008","dateComplaintFiled":"01/30/2013","vin":"WDBUF70J53A","components":"FUEL/PROPULSION SYSTEM","summary":"THE CAR HAD A STRONG SMELL OF GASOLINE IN THE CABIN OF THE CAR. I HAVE SINCE LEARNED THAT THE CAUSE FOR THAT WAS A DEFECTIVE GAS TANK. AFTER DOING SOME RESEARCH ONLINE, IT APPEARS THAT THIS IS A KNOWN PROBLEM BUT YET THE DEALER HAS NO INTEREST IN REPAIRING THE ISSUE UNLESS I WAS WILLING TO PAY FOR THE REPAIR. SEEMS AN ISSUE AS SERIOUS AS A DEFECTIVE GAS TANK WOULD BE COVERED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10493645,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2013","dateComplaintFiled":"01/21/2013","vin":"WDBUF65J53A","components":"FUEL/PROPULSION SYSTEM","summary":"THERE IS A STRONG GASOLINE SMELL COMING FROM THE CAR AFTER I FILLED UP AT THE LOCAL GAS STATION. I NOTICED THE SMELL WAS VERY STRONG IN MY GARAGE AND WAS ABLE TO TRACE IT TO MY MERCEDES 2003 E320. IT ONLY HAS 40,000 MILES ON THE ODOMETER AND IS MAINTAINED ON A REGULAR BASIS AT MY LOCAL MERCEDES DEALER. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10493656,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2012","dateComplaintFiled":"01/21/2013","vin":"WDBUF65J73A","components":"FUEL/PROPULSION SYSTEM","summary":"I BEGIN TO SMELL FUMES AFTER A FILL UP AND REPLACED THE FILLER CAP. THIS DID NOT SOLVE THE PROBLEM AND THE PROBLEM PROGRESSED. I WAS TOLD BY THE DEALERSHIP WERE I PURCHASED THE CAR THAT THE FUEL TANK WAS LEAKING. THE DEALER WANTS $3,000.00 TO REPAIR SOMETHING THAT SHOULD NOT BE HAPPENING UNDER NORMAL WARE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10492397,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2012","dateComplaintFiled":"01/13/2013","vin":"","components":"POWER TRAIN","summary":"BACK IN JULY OF 2012 MY CAR STARTED TO GET SLUGGISH , MISSING AND JERKING I TOOK IT TO THE DEALER THEY TOLD ME THEY COULD NOT GET THE CAR TO REPEAT THE PROBLEM, THEN AFTER TALKING WITH THEM THEY SAID YES THEY COULD FEEL IT THEN TOLD ME IT WAS SUSPENSION ALMOST 5K TO REPAIR , SO I DECIDED TO DO SOME RESEARCH AND TO FIND OUT THIS CAR HAD TRANS PROBLEMS WHERE THE RADIATOR WAS LEAKING INTO THE TRANS , (A PROBLEM THEY KNOW ABOUT) SO I CALLED MY SERVICE ADVISER TO DISCUS THE PROBLEM TO HEAR THEM SAY OH YEAH ITS A PROBLEM , REALLY? YOU WERE JUST GONNA CHARGE ME 5K TO FIX SOMETHING THAT WASN'T A PROBLEM NOW ITS THE TRANS REALLY, WELL IT TURNS OUT IT WILL COST 10K PLUS TO FIX THIS AND BENZ USA WILL NOT PAY FOR THIS OR THE DEALER FIRST YOU CANT TRUST ANY DEALER THEY WILL TRY TO RIP YOU OFF ALSO THE DEALER OR BENZ USA SHOULD BE FIXING THIS PROBLEM ITS A HAZARD WHEN DRIVING THEN WILL LEAVE YOU STRANDED AND THEY WANT TO MAKE YOU PAY BIG DOLLARS THAT IS A BENZ PROBLEM NOT THE CONSUMER , WHAT CAN WE DO TO MAKE THESE GUYS FIX THIS / THESE CARS?? PLEASE HELP *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10491917,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2013","dateComplaintFiled":"01/08/2013","vin":"WDBUF65JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"2003 E320 MERCEDES BENZ - FUEL TANK LEAKING - DEALERS WANTS TO CHARGE OVER $2,000 TO REPAIR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10490770,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2012","dateComplaintFiled":"01/02/2013","vin":"WDBUF65J73A","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE SBC HYDRAULIC UNIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 43,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10490094,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2012","dateComplaintFiled":"12/26/2012","vin":"","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES E320. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE EVENTUALLY CAME TO A STOP. THE CONTACT SHUT THE ENGINE OFF AND AFTER RESTARTING THE VEHICLE THE BRAKE SYSTEM FUNCTIONED WITHOUT FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10489513,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2011","dateComplaintFiled":"12/22/2012","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"1ST INCIDENT WAS WHILE DRIVING ALONG ON THE EXPRESSWAY AND NOTICED A SLIGHT SCENT OF RAW FUEL,, AS I ARRIVED HOME AND PARKED IN THE GARAGE, EXITING THE VEHICLE THE SMELL OF FUEL WAS MORE EVIDENT, WHEN I LOOK UNDER THE VEHICLE, I SEE A PUDDLE OF GAS STEADILY LEAKING FROM THE FUEL TANK AREA, I CLEANED UP THE MESS AND IMMEDIATELY HAD IT INSPECTED, INSPECTION DETERMINED THAT PRIMARY FUEL PUMP SENDING UNIT WAS LEAKING CAUSING FUEL TO ACCUMULATE IN THE FUEL TANK AREA DIRECTLY UNDERNEATH THE LEFT REAR PASSENGER SEAT AND OVERFLOWING OUT THROUGH THE CHASSIS WHEREVER IT COULD FIND A WAY OUT, REPAIR REQUIRED COMPLETE FUEL PUMP WITH SENDING UNIT, AS IT IS A ONE PIECE DESIGN, AFTER ALL SAID AND DONE, REPAIR ESTIMATE $1,800. 2ND INCIDENT, 8/?/2012 SAME AS DESCRIBED IN 1ST INCIDENT WITH THE EXCEPTION OF FUEL LEAK OCCURRED WHILE REFUELING AT THE GAS STATION,, NO PUDDLE, BUT FAINT SMELL,, DROVE HOME, PARKED IN THE GARAGE, SMELLED FUEL MORE, LOOKING UNDER CAR, OBSERVED GROWING PUDDLE OF FUEL. HAD VEHICLE INSPECTED, FUEL LEAKING FROM AROUND FUEL PUMP HOUSING, DETERMINATION WAS FUEL PUMP HOUSING SEAL REPLACEMENT, WHICH AGAIN REQUIRED FUEL PUMP ASSEMBLY REMOVAL AND RE-INSTALL FOR REPLACEMENT OF NEW SEAL, OUT OF WARRANTY, PAST 1YEAR WARRANTY BY A FEW MONTHS, $1200 REPAIR, MOSTLY LABOR, PART COST $20....SEEMED TO CORRECT FUEL LEAK FOR NOW.....FUEL SMELL HAS NOT GONE AWAY.... *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10489364,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2011","dateComplaintFiled":"12/20/2012","vin":"WDBUF65J83A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, A STRONG GASOLINE FUEL SMELL WAS EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FUEL TANK HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 90,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10489218,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"07/04/2010","dateComplaintFiled":"12/19/2012","vin":"WDBUF65J73A","components":"SUSPENSION,VISIBILITY,STRUCTURE","summary":"PROBLEM #1). THE INTERIOR DRIVER AND PASSENGER DOOR HANDLES HAVE A CHROME TAPE OF SOME TYPE THAT COVERS THE HANDLES. THIS TAPE OVERTIME COMES OFF ON THE INSIDE AND IT IS EXTREMELY SHARP LIKE A RAZOR. I CUT MY FINGER TWICE ON THE DRIVER-SIDE AND A PASSENGER GOT CUT ON THE PASSENGER SIDE A YEAR LATER. I CONTACTED MERCEDES ABOUT THIS AND THEY WOULDN'T DO OR OFFER ANYTHING. PROBLEM #2). THE DRIVER AND PASSENGER SUN VISORS OVERTIME GET VERY VERY STIFF AND WILL NOT GO BACK ALL THE WAY UP. MY WIFE CAN NOT EVEN MOVE THEM AT ALL. I ALSO VERBALLY REPORTED THESE PROBLEMS TO PENSKE MERCEDES IN WEST COVINA, CA TO MY SERVICE WRITER AND HE STATED \"YES WE ARE AWARE AS IT IS A COMMON PROBLEM HOWEVER THERE IS NO RECALL ON THOSE ITEMS\". HE WANTED TO CHARGE ME $275 FOR EACH SUN VISOR TO BE REPLACED AND THAT DID NOT INCLUDE LABOR TO INSTALL THEM. PROBLEM #3). LOWER BALL JOINTS GO OUT QUITE FREQUENTLY AND IS ALSO A \"KNOWN COMMON PROBLEM\". *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10488712,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2012","dateComplaintFiled":"12/13/2012","vin":"WDBUF65J93A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT FUEL LEAKED ONTO THE PASSENGER SIDE REAR FLOORBOARD AND THE ODOR OF GASOLINE FUEL WAS PROMINENT IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FUEL PUMP AND THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 169,500.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10487559,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2012","dateComplaintFiled":"12/06/2012","vin":"WDBUF70J63A","components":"FUEL/PROPULSION SYSTEM","summary":"VERY STRONG FUEL ODOR AT DRIVER'S SIDE REAR WHEEL WELL AFTER FILLING FUEL TANK. NO LEAKING FUEL DETECTED. ODOR SO STRONG THAT I AM NOT ABLE TO LEAVE THE VEHICLE IN THE GARAGE DUE TO SAFETY CONCERNS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10486320,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2010","dateComplaintFiled":"11/28/2012","vin":"WDBUF70J93A","components":"FUEL/PROPULSION SYSTEM","summary":"CONSTANT FUEL SMELL FROM INSIDE AND OUTSIDE THE VEHICLE. WORSE AFTER FILLUP. GOES AWAY AFTER 1/2 TANK AND A FEW DAYS OF DRIVING. FILLS THE GARAGE WITH FUEL ODOR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10486211,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2012","dateComplaintFiled":"11/27/2012","vin":"WDBUF76J43A","components":"FUEL/PROPULSION SYSTEM","summary":"UPON FILLING THE FUEL TANK, THERE IS AN OBVIOUS ODOR OF FUEL WHICH IS NOTICED OUTSIDE THE VEHICLE BUT DIFFICULT TO PINPOINT WHERE IT'S COMING FROM. I WENT TO THE DEALER AND THEY SAID ALL THE RECALLS OR SAFETY RECALLS WERE PERFORMED ON MY VEHICLE ALREADY. BUT THE ODOR OF GAS IS VERY STRONG AND NOT RESOLVED YET. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10483923,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2010","dateComplaintFiled":"11/10/2012","vin":"WDBUF76JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"MOST TIMES WHEN I FILL THE VEHICLE WITH GAS A STRONG FUEL ODOR EMANATES FROM INSIDE THE VEHICLE AND OUTSIDE THE VEHICLES SPECIFICALLY AT THE LEFT REAR CORNER BUT IT CAN ALSO BE SMELLED ON THE RIGHT SIDE. MOST TIMES THE VAPOR WILL DISAPPEAR WITHIN A FEW DAYS. SOMETIMES (CURRENTLY) THE SMELL HASN'T DISAPPEARED IN OVER A WEEK (AND THE VEHICLE IS RUNNING ON LOW FUEL). *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10482041,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2011","dateComplaintFiled":"10/24/2012","vin":"WDBUF76J23A","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL PUMP ASSEMBLY WAS LEAKING RAW FUEL UNDER CAR CAUSING EXPLOSION HAZARD THAT COULD LEAD TO FATALITY. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10481268,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2010","dateComplaintFiled":"10/20/2012","vin":"WDBUF76JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"EVERY TIME I FILL THE TANK, I GET A STRONG FUEL SMELL. RECALL WAS PERFORMED INSERT IN FUEL FITTING, NOT THE PROBLEM. SERVICE CENTER FOUND \"COVER PLATES LEAKING ON BOTH SIDES, REPLACED FUEL PUMPS, INSTALLED UPDATED CONTACT PLATE AND SEAL. CHECKED FOR LEAKS AND NONE FOUND.\" FILLED TANK AND STRONG FUEL SMELL RETURNED IMMEDIATELY. FOUND OUT BY EXPERIENCE NEVER TO PARK THE VEHICLE IN THE GARAGE WITH A FULL TANK OR THE HOUSE WILL BE FILLED WITH FUEL SMELL. POOR DESIGN FUEL SYSTEM IN THE E CLASS MERCEDES, SOMEDAY ONE WILL CAUSE AN EXPLOSION, DO NOT PARK IN ATTACHED/BASEMENT GARAGE! *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10480769,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2012","dateComplaintFiled":"10/16/2012","vin":"WDBUF76J73A","components":"FUEL/PROPULSION SYSTEM","summary":"PLEASE REFERENCE THE NHTSA ACTION# PE12001 SPONTANEOUS FUEL LEAK FROM THE TOP OF THE TANK UPON FILLING UP. TOOK CAR TO DEALER, THEY STATED FUEL NOTED ON TOP OF TANK. REQUIRED FUEL SENDER UNIT REPLACEMENT, NOT UNDER WARRANTY. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10479317,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2011","dateComplaintFiled":"10/09/2012","vin":"WDBUF76J23A","components":"FUEL/PROPULSION SYSTEM","summary":"GAS IS LEAKING FROM THE GAS TANK AFTER THE VEHICLE IS FILLED UP. IF YOU FILL UP AND LET IT SIT OVERNIGHT IN THE GARAGE YOU WAKE UP TO RAW FUEL LEAKING OUT UNDER THE CAR UNDER THE REAR SEAT DRIVER SIDE. WE HAVE HAD 6 FUEL PUMPS, SENDING UNITS AND LEVEL SENSORS REPLACED IN THE GAS TANK THE LAST 3 YEARS. THEN THE GAS TANK ITSELF WAS CHANGED ALONG WITH NEW SENSORS AND PUMPS. IT STARTED LEAKING A YEAR LATER. SAME SITUATION IF YOU FILL THE CAR UP IT STARTS TO LEAK. WHEN WILL THIS SITUATION BE FIXED. MBUSA HAS FAILED TO OFFER ANY ASSISTANCE TO OWNERS THAT HAVE PAID UPWARDS OF 90,000 DOLLARS FOR THESE VEHICLES. WHY? SO THAT MBUSA CAN SHOW THE NHTSA PEOPLE \"LOOK WE HAVE NO WARRANTY CLAIMS ON FILE\" JUST READ THE COMPLAINTS OF 2003-2006 E55 OWNERS. NOW THE NEWER E63 GAS TANKS ARE STARTING TO LEAK AS THE VEHICLES REACH 4 YEARS OF AGE. JUST LIKE OUR E55 STARTED TO LEAK AT 4YRS AND 50K MILES. HOW MUCH RED TAPE DOES NHTSA HAVE TO GO THRU? YOU HAVE HUNDREDS OF LEAKING E55S ALL OVER THE COUNTRY AND YOU DO NOTHING? *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10479291,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2012","dateComplaintFiled":"10/08/2012","vin":"WDBUF76J53A","components":"FUEL/PROPULSION SYSTEM","summary":"STRONG FUEL SMELL FROM THE DRIVER'S REAR SIDE OF THE CAR, TRUNK AND INSIDE THE CAR. MY WIFE FILLED THE CAR WITH CLOSE TO FULL TANK DUE TO RECENT CA GAS PRICES JUMPING 50C IN ONE WEEK. I HAVE TRIED TO VENTILATE THE VEHICLE AND PARK OUTSIDE, BUT THE SMELL IS STILL VERY STRONG. THERE NEEDS TO BE RECALL FOR THE FAILING TANK OR SENDER UNIT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10479299,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2012","dateComplaintFiled":"10/08/2012","vin":"WDBUF76J83A","components":"FUEL/PROPULSION SYSTEM","summary":"IN HOT WEATHER OR WHEN I PUT MORE THAN HALF TANK OF GAS IN MY CAR, I HAVE VERY STRONG FUEL SMELL OUTSIDE THE CAR AND FUEL DROPS UNDER THE CAR AND SMELL INSIDE. I'VE CHECKED WITH THE DEALER, THEY'VE SAID THAT RECALL ON MY CAR WAS FIXED BY THE PREVIOUS OWNER AND THAT'S THE END OF IT. BUT I DON'T FEEL SAFE DRIVING IT, SINCE IT HAPPEN FIRST TIME, MY KIDS AND MY WIFE ARE NOR ALLOWED TO DRIVE WITH ME. I ONLY USE IT MYSELF TO GO TO WORK AND BACK. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10479305,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2011","dateComplaintFiled":"10/08/2012","vin":"WDBUF76J43A","components":"FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM","summary":"EACH TIME I FILL THE VEHICLE WITH GASOLINE, ESPECIALLY UNTIL THE TANK IS FULL, I HAVE A VERY STRONG FUEL SMELL INSIDE THE VEHICLE. THIS ALWAYS HAPPENS ON A FULL TANK, AND THE LESS FUEL I HAVE THE PROBLEM SEEMS TO GO AWAY. MOST LIKELY A LEAK OF FUEL INTO THE INTERIOR OF THE VEHICLE. REF: NHTSA ACTION# PE12001. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10476883,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2007","dateComplaintFiled":"09/24/2012","vin":"WDBUF65J93A","components":"FUEL/PROPULSION SYSTEM","summary":"EACH TIME I FILL UP THE GAS TANK TO CAPACITY, THE FUEL TANK EMITS VAPORS. IT SEEMED SOMEWHAT TOLERABLE IN THE PAST, THOUGH THIS PAST WEEK, IT WAS ENOUGH TO GO THROUGH WALLS AND UP 2 STORIES. IT'S PAST TOLERABLE AND JUST DOWNRIGHT UNACCEPTABLE NOW. I KNOW I'M NOT THE ONLY OWNER TO HAVE THIS PROBLEM. FRANKLY I'M AMAZED A COMPANY WITH THE \"PEDIGREE\" OF MERCEDES BENZ HAS ALLOWED THIS TO GO UNSOLVED ACROSS THE MARKET. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10475758,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2012","dateComplaintFiled":"09/18/2012","vin":"WDBUF70J93A","components":"FUEL/PROPULSION SYSTEM","summary":"AS REPORTED BY MANY MERCEDES OWNERS, OUR MERCEDES E500 HAS BEGUN THE DREADED LEAKING FUEL PUMP AND SENDING UNIT. UPON LIFTING THE BACKSEAT AND TANK COVERS GAS IS POOLING AND LEAKING ALL OVER THE TOP OF THE TANK AND ONTO THE GROUND FROM THESE ASSEMBLIES. THESE PART APPEARS DEFECTIVE AND NOT SUITED TO BE OVERLOOKED BY NTSB. UNFORTUNATELY MY DEALER STATED THERE IS NOT A FORMAL RECALL YET ON THESE PARTS, BUT HAS HEARD ABOUT THE PROBLEM MANY TIMES. WHAT DOES CONCERN ME IS THERE WAS A RECALL ON THE E55 MODEL, BUT IN DOING THE RESEARCH JUST AS MANY E500 OWNERS OUT THERE ARE EXPERIENCING THE SAME PROBLEMS. PLEASE GIVE THIS HIGH CONSIDERATION FOR A RECALL OR FURTHER INVESTIGATION. THE WELL BEING OF OWNERS AND DRIVERS IS NOT WORTH THE RISK AND FINANCIAL OBLIGATIONS THAT MAY OCCUR FROM A RECALL. THANK YOU FOR YOUR TIME. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10475221,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2011","dateComplaintFiled":"09/12/2012","vin":"WDBUF70J73A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. WHILE PARKED, THE CONTACT NOTICED A FUEL SMELL INSIDE THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THERE WAS ALSO A WARNING MESSAGE ON THE INSTRUMENT PANEL THAT ADVISED TO CHECK THE FILLER CAP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL FILLER CAP WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE CONTACT CONTINUED TO NOTICE THE STRONG FUEL SMELL IN AND AROUND THE VEHICLE. THERE WAS AN INVESTIGATION OPEN UNDER NHTSA ACTION NUMBER: PE12001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10475075,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2012","dateComplaintFiled":"09/11/2012","vin":"WDBUF65J43A","components":"FUEL/PROPULSION SYSTEM","summary":"SENDING UNIT LEAKS GASOLINE INTO THE CABIN OF THE VEHICLE LETTING IN INTENSE FUEL VAPORS AS WELL AS ACTUAL LIQUID FUEL INTO THE CABIN. FURTHERMORE THE FAULTY SENDING UNIT CAUSES A FUEL LEAK FROM THE GAS TANK TO THE EXTERIOR OF THE VEHICLE LEAVING PUDDLES OUTSIDE OF THE CAR WHILE PARKED AND CONTINUING TO LEAK WHILE DRIVING. BOTH OF THESE POSE AN EXTREME DANGER OF FIRE HAZARD, AS WELL AS A HEALTH RISK FROM CONSTANTLY INHALING GASOLINE FUMES. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10473709,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2012","dateComplaintFiled":"09/04/2012","vin":"WDBUF65J03A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ 320E. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE PARKING LOT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 49,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10472529,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2012","dateComplaintFiled":"08/26/2012","vin":"WD8UF76J53A","components":"FUEL/PROPULSION SYSTEM","summary":"MY PARENT FILLED UP THE CAR AND PARKED IN GARAGE. UPON RETURNING TO THE GARAGE, THEY EXPERIENCED THE STRONG SMELL OF GASOLINE FILLING THE GARAGE. THEIR HOME HEATING SYSTEM IS CONTAINED IN A SPACE ATTACHED TO THE GARAGE SO THEY HAVE SAFETY CONCERNS ABOUT AN APPARENT FUEL LEAK. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10471956,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2012","dateComplaintFiled":"08/22/2012","vin":"WDBUF76J63A","components":"FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM","summary":"REFERENCE PE12001 GASOLINE STARTED POURING INSIDE THE PASSENGER COMPARTMENT UNDER THE REAR SEAT BENCH ON THE DRIVER'S SIDE. EXTREME GASOLINE FUMES INSIDE THE VEHICLE. CHECK ENGINE LIGHT TURNED ON AT THE SAME TIME OF INCIDENT. ISSUE IS ONGOING. CALLED MERCEDES BENZ OF BLOOMFIELD HILLS AND EXPLAINED THE ISSUE. THEY TOLD ME THAT THE RECALL 2008020001 WAS DONE ON THIS CAR IN 2008. BUT THAT THE RECURRENT PROBLEM \"FIX\" WOULD BE OUT OF MY POCKET. I CALLED MBUSA AND DOCUMENTED MY COMPLAIN BUT THEY WOULD TAKE NO ACTION. THIS IS A WELL KNOWN AND RECURRENT ISSUE WITH THE E CLASS W211 MERCEDES BENZ FROM 2003 - ON. CARS THAT HAVE BEEN \"FIXED\" START DUMPING FUEL INTO THE CABIN WITHIN THE NEXT 10,000 MILES OR SO. ALL IT WOULD TAKE IS TO DRIVE OVER A LIT UP CIGARETTE AT LOW SPEED AND THE OCCUPANTS CAN BE IN DANGER OF BODILY INJURIES OR DEATH. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10471486,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2012","dateComplaintFiled":"08/20/2012","vin":"WDBUF65JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"STRONG GAS SMELL IN GARAGE AFTER FILLING GAS TANK. APPEARED TO COME FROM LEFT REAR SIDE OF THE CAR. A FEW DAYS LATER, THE CHECK ENGINE LIGHT CAME ON. DIAGNOSIS BY DEALER IS THAT THERE IS A CRACK IN THE UPPER PART OF THE GAS TANK. GAS TANK AND FUEL ASSEMBLY MUST BE REPLACED. ESTIMATE IS FOR $3,000. NOT COVERED BY WARRANTY AND CUSTOMER MUST PAY FULL REPLACEMENT COST. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10468401,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2012","dateComplaintFiled":"07/31/2012","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E320. WHILE AT THE DEALER FOR UNRELATED REPAIRS, THE CONTACT WAS MADE AWARE OF A FUEL LEAK. THE TECHNICIAN STATED THAT THE FUEL LINE WOULD HAVE TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FIALURE MILEAGE WAS 49,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10468407,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2012","dateComplaintFiled":"07/31/2012","vin":"WDBUF70J73A","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"RECENTLY PURCHASED THIS 2003 MB E500 WHILE DRIVING ALONG THE VEHICLE BEGAN TO STUTTER AND SHAKE @ AROUND 1500 RPM, THIS OCCURRED CONTINUALLY. MADE IT HOME AND GOOGLED THIS PROBLEM AND FOUND OUT THAT THIS IS A COMMON PROBLEM FOR THIS VEHICLE DUE TO A LEAK IN THE COOLANT SYSTEM THAT SOMEHOW GETS INTO THE TRANSMISSION,CAUSING IT TO BECOME CONTAMINATED WHICH PRODUCES THIS FIERCE/POTENTIAL DANGEROUS STUTTER/JERKING. TO MY SURPRISE, MERCEDES BENZ IS FULLY AWARE OF THIS HAZARD AND HAS NOT HAD A RECALL/BULLETIN TO FIX THIS COMMON PROBLEM, LEAVING THIS EXPENSIVE REPAIR COST ON THE CONSUMER. THE VEHICLE COST IS EXPENSIVE ENOUGH AND TO HAVE TO MAKE THIS COSTLY REPAIR IS UNFAIR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10468224,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2012","dateComplaintFiled":"07/30/2012","vin":"WDBUF65JX3A","components":"FUEL/PROPULSION SYSTEM","summary":"I HAVE AN 03 MERCEDES E320 AND IT JUST STARTED LEAKING UNDER THE BACK SEAT LAST WEEK. I CAN SMELL THE VAPORS ONCE I REMOVED THE BACK SEAT I CAN SEE THE PUDDLE OF GAS. 88K MILES. SPOKE TO MB THERE IS NO OPEN RECALL. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10468261,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2012","dateComplaintFiled":"07/30/2012","vin":"WDBUF70J63A","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES E CLASS. THE CONTACT STATED THAT A FUEL ODOR WAS PRESENT INSIDE OF THE VEHICLE AND THE FUEL TANK WAS LEAKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE DEALER WAS NOTIFIED AND STATED THAT THEY WERE UNAWARE OF THIS TYPE OF FAILURE. THE DEALER ALSO STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REPEATED THE DEALER'S SENTIMENTS. THE FAILURE AND CURRENT MILEAGES WERE 103,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10461100,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2011","dateComplaintFiled":"06/09/2012","vin":"WDBUF70J13A","components":"FUEL/PROPULSION SYSTEM","summary":"REFERENCE NHTSA ACTION NUMBER: PE12001. FUEL SENDING UNIT LEAKING FUEL RESULTING IN FUEL POOL ON TOP OF FUEL TANK AND UNDER REAR SEAT DRIVERS SIDE. STRONG FUEL SMELL INSIDE VEHICLE WITH BUILT UP OF FUEL VAPORS CAUSING EYE NOSE AND THROAT IRRITATION-ESPECIALLY STRONG SMELL AND VAPOR BUILT UP WHEN FUEL TANK IS FULL OR NEAR FULL. FULL SPLASHING ON TOP OF TANK AND NEARBY AREA DRIPPING TO FLOOR-FIRE AND EXPLOSIVE HAZARD, CONDITION HAS WORSENED OVER TIME. *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10460985,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2012","dateComplaintFiled":"06/08/2012","vin":"WDBUF70J63A","components":"FUEL/PROPULSION SYSTEM","summary":"REFERENCE TO NHTSA ACTION NUMBER: PE12001. THE SEAL ON MY FUEL SENDING UNIT BEGAN LEAKING. THERE HAS BEEN NO ACCIDENTS WITH THIS VEHICLE, AND THIS IS A NON-STRESSED ITEM. THE SEAL THAT ISOLATES FUEL IN THE TANK FROM THE PASSENGER COMPARTMENT HAS FAILED. GASOLINE LEAKS AROUND THE SENDING UNIT SEAL AROUND THE ELECTRICAL CONNECTIONS CONNECTED TO THE SENDING UNIT. THIS LEAK ALLOWS FUEL TO LEAK FROM THE FUEL TANK INTO THE PASSENGER COMPARTMENT DUE TO FAILURE OF THE SEAL WITH NO INPUT OR OUTSIDE ACTION. AFTER FUELING, A FUEL SMELL AND FUMES CAN BE SMELT IN THE CABIN. WHEN THE ACCESS PANEL IS OPENED BELOW THE REAR SEAT, POOLING FUEL CAN BE SEEN. THIS FUEL HAS DIRECT ACCESS TO THE PASSENGER COMPARTMENT. *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10459332,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2012","dateComplaintFiled":"05/23/2012","vin":"","components":"FUEL/PROPULSION SYSTEM","summary":"AFTER FILLING UP GAS TANK GAS STARTED TO DRIP FROM THE GAS TANK TO THE FLOOR. *TT","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10458673,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2012","dateComplaintFiled":"05/16/2012","vin":"","components":"ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES","summary":"WHILE DRIVING AT 45MPH TO GO TO WORK MY CAR LOST THE BRAKES. THE DISPLAY SHOWED BRAKES DEFECTIVE. LUCKILY I HAD PLENTY OF SPACE TO STOP THE CAR WITH EMERGENCY BRAKES. I DID DIAGNOSTIC ON THE CAR AND THE SENSOTRONIC BRAKE CONTROL SBC UNIT AS MERCEDES-BENZ CALLS IT (THE BRAKE UNIT) WAS DEFECTIVE. THIS IS UNACCEPTABLE DEFECT AND COULD BE LIFE THREATENING TO OTHERS IF THEY LOOSE THE BRAKES LIKE I DID WHILE DRIVING. DEALER DIAGNOSED THE CAR AS WELL AND REPLACED THE SBC PUMP.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10458166,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2012","dateComplaintFiled":"05/11/2012","vin":"WDBUF70J23A","components":"AIR BAGS","summary":"SRS LIGHT INDICATES MALFUNCTION. LIGHT COMES AND GOES AND APPEARS TO BE RANDOM. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10457374,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2008","dateComplaintFiled":"05/03/2012","vin":"WDBUF76J33A","components":"FUEL SYSTEM, GASOLINE","summary":"IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER: PE12001 VEHICLE WAS TAKEN IN FOR SERVICING UNDER (EMISSIONS RECALL CAMPAIGN # 2008-020001) AND FUEL SENDER UNIT WAS REPLACED. THIS CORRECTED THE PROBLEM FOR APPROXIMATELY TWO YEARS AT WHICH POINT THE SMELL OF FUEL INSIDE THE VEHICLE RETURNED AND THERE ARE NOTICEABLE LEAKS ON BOTH THE FUEL SENDER AND FUEL PUMP. THE VEHICLE WAS TAKEN IN TO HAVE THE DEALER SERVICE THE PART UNDER THE RECALL AS THE REPLACEMENT PARTS WERE FAULTY AS THEY WERE NO DIFFERENT THEN THE PARTS THEY REPLACED. THEY ALSO NOTED THAT THE PUMP MAY BE CRACKED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10456826,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2008","dateComplaintFiled":"04/29/2012","vin":"WDBUF65J63A","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL LEAKING FROM VEHICLE NEAR REAR LEFT TIRE. FOUND FUEL AROUND FUEL SENSOR UNDER REAR PASSENGER SEAT. MOST EVIDENT AFTER FILLING FUEL TANK. FIRST DISCOVERED LEAK AT 70K MILEAGE AND AGAIN ON 128K. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10455105,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2011","dateComplaintFiled":"04/13/2012","vin":"WDBUF76J23A","components":"FUEL SYSTEM, GASOLINE","summary":"EVERY TIME I FILL MY VEHICLE UP WITH FUEL, THERE IS AN OVERPOWERING ODOR OF GASOLINE BOTH OUTSIDE OF THE CAR, AND INSIDE THE CABIN. THE SMELL IS STRONG ENOUGH TO CAUSE A HEADACHE IN SHORT ORDER. WHEN REMOVING THE BACK SEAT OF THE VEHICLE, YOU CAN OBSERVE STANDING FUEL ON THE FUEL SENDER ASSEMBLY. I'M UNSURE IF THIS PROPAGATES FROM THE SPOT OF THE BUILD UP, OR IS FROM ANOTHER PLACE AND THIS IS WHERE IT ULTIMATELY ENDS UP. A LARGE CONCERN FOR ME, BESIDES THE EXPOSURE TO GASOLINE FUMES, IS THE PROXIMITY TO THE FUEL BUILD UP TO ELECTRICAL WIRING, WHICH I BELIEVE WOULD CONSTITUTE A FIRE HAZARD. I PREVIOUSLY HAD A VOLUNTARY RECALL DONE ON MY CAR IN 2008 THAT HAD TO DO WITH THE FUEL SYSTEM, BUT I'M NOT CONVINCED THAT ACTUALLY FIXED THE ROOT CAUSE OF THIS ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10450191,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2012","dateComplaintFiled":"03/04/2012","vin":"WDBUF65J23A","components":"SERVICE BRAKES, HYDRAULIC","summary":"I WAS DRIVING APPROXIMATELY 45 MPH WHEN THE RED DASH WARNING LIGHT CAME ON BRAKE FAILURE STOP IMMEDIATELY VISIT WORKSHOP. THE RED EMERGENCY BRAKE LIGHT AND THE AMBER ABS LIGHT ALSO CAME ON. THE VEHICLE STARTED TO AUTOMATICALLY DOWNSHIFT INTO LOWER GEARS AND I WAS ABLE TO PULL OFF THE ROAD AND STOP USING THE EMERGENCY BRAKE SINCE THE BRAKES WERE NOT WORKING AND I HAD THE BRAKE PEDAL TO THE FLOOR. I WAS ABLE TO GET THE VEHICLE HOME USING THE EMERGENCY BRAKE TO STOP THE VEHICLE AND THE NEXT DAY WHEN I STARTED THE VEHICLE EVERYTHING WORKED FINE. I TOOK IT TO MY LOCAL MERCEDES-BENZ DEALER AND THEY UPDATED THE SOFTWARE FOR THE SBC CONTROL UNIT. THEY ALSO VERIFIED THAT ALL RECALL SERVICE FOR THIS VEHICLE HAD BEEN PREVIOUSLY PERFORMED. HAD THIS INCIDENT OCCURRED DURING AN EMERGENCY BRAKING SITUATION OR AT A HIGH SPEED I FEEL THAT THIS WOULD HAVE RESULTED IN AN ACCIDENT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10449768,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2012","dateComplaintFiled":"02/29/2012","vin":"WDBUF76J23A","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL PUMP AND ASSEMBLY WERE LEAKING FUEL INTO CABIN AREA DUE TO FAULTY DESIGN AND PLASTIC PARTS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10449321,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2011","dateComplaintFiled":"02/25/2012","vin":"WDBUF65J93A","components":"SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE","summary":"STRONG ODOR OF FUEL WHEN GAS TANK IS FULL...I AM NOT TOPPING OFF THE TANK WHEN I REFUEL...DEALERSHIP STATES I NEED ENTIRE GAS TANK REPLACED AT A COST OF 3000.00..I PURCHASED THIS CAR USED IN MARCH 2011 WITH APPROX 107,000 MILES. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10448632,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/20/2012","dateComplaintFiled":"02/21/2012","vin":"WDBUF70J03A","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E500. THE CONTACT WAS DRIVING 40 MPH WHEN THE DRIVER'S SIDE FRONT AND REAR AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,600 AND THE CURRENT MILEAGE WAS 90,683. UPDATED 05/09/12 *BF THE CONSUMER STATED HER DAUGHTER WAS INJURED WHEN THE AIR BAGS DEPLOYED FOR NO REASON. UPDATED 06/01/12","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10448215,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2011","dateComplaintFiled":"02/16/2012","vin":"WDBUF65J73A","components":"FUEL SYSTEM, GASOLINE","summary":"SENDING UNIT LEAKS GASOLINE INTO THE CABIN OF THE VEHICLE LETTING IN INTENSE FUEL VAPORS AS WELL AS ACTUAL LIQUID FUEL INTO THE CABIN. FURTHERMORE THE FAULTY SENDING UNIT CAUSES A FUEL LEAK FROM THE GAS TANK TO THE EXTERIOR OF THE VEHICLE LEAVING PUDDLES OUTSIDE OF THE CAR WHILE PARKED AND CONTINUING TO LEAK WHILE DRIVING. BOTH OF THESE POSE AN EXTREME DANGER OF FIRE HAZARD, AS WELL AS A HEALTH RISK FROM CONSTANTLY INHALING GASOLINE FUMES. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10443924,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2012","dateComplaintFiled":"01/16/2012","vin":"WDBUF65J53A","components":"SERVICE BRAKES, HYDRAULIC","summary":"ON SEVERAL OCCASIONS WHEN STARTING MY VEHICLE, THE DASHBOARD WOULD GO COMPLETELY RED, FOLLOWED BY BEEPING AND AN ESP WARNING, SAYING LIMITED BREAKING. THE PEDAL WOULD GO TO THE FLOOR AT THAT POINT. SOMETIMES I WOULD ALREADY HAVE THE SHIFT ENGAGED BEFORE THE LIGHTS WENT OFF AND WOULD HAVE TO USE THE EMERGENCY BRAKE TO STOP THE CAR. WE RESEARCHED AND FOUND THE RECALL REGARDING THE HYDRAULIC BRAKING SYSTEM AND TOOK THE CAR TO A MERCEDES DEALER FOR REPAIR. WE WERE ADVISED BY THE REPAIR SHOP THAT IF THE RECALLED PART WAS THE PROBLEM, THEN THE DASHBOARD WOULD LIGHT UP AND WE'D HAVE NO BRAKES. WE EXPLAINED THAT IS EXACTLY WHAT HAPPENS, BUT THEY WOULD NOT REPAIR THE VEHICLE UNTIL THEY SAW THAT HAPPEN THEMSELVES. AFTER KEEPING THE CAR FOR 3 DAYS, THEY RETURNED IT SAYING IT WAS THE RESERVOIR WHICH WOULD COST APPOX. $1800 TO REPLACE. WE CALLED MERCEDES CORPORATE ABOUT THIS ALSO, BUT THEY HAVE YET TO CALL US BACK. LOOKING INTO THE RECALLED UNIT, IT APPEARS THIS IS ALL ONE SYSTEM AND THEREFORE SHOULD HAVE BEEN REPLACED UNDER THE RECALL. I HAD THE CAR FOR A COUPLE WEEKS WITHOUT ANOTHER INCIDENT UNTIL THIS WEEKEND WHEN I HAD BEEN DRIVING THE CAR FOR APPROXIMATELY ONE HOUR AND AFTER ABOUT A HALF HOUR OF NOT BRAKING THE DASHBOARD LIT UP RED WHILE I WAS DOING APPROXIMATELY 45-50 MPH. I TRIED TO BRAKE, BUT THERE WERE NO BRAKES. FORTUNATELY IT WAS VERY EARLY IN THE MORNING AND VERY FEW PEOPLE ON THE ROAD. I WAS ABLE TO PULL TO THE SIDE AND USE MY EMERGENCY BRAKE TO STOP THE CAR. AFTER TURNING THE CAR OFF AND ON ABOUT FIVE TIMES, IT FINALLY STOPPED WARNING ME AND I WAS ABLE TO DRIVE AND PARK THE CAR SAFELY. IF THIS BRAKING SYSTEM IS KNOWN AS FAULTY AND WAS PART OF A MASSIVE RECALL, WHY CAN'T I GET MY CAR FIXED? *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10443819,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2012","dateComplaintFiled":"01/14/2012","vin":"WDBUF76J53A","components":"FUEL SYSTEM, GASOLINE","summary":"SMELL OF GAS IN THE CAR CHECKED AND FOUND A POOL OF GAS ON TOP OF FUEL SENDER BELOW THE REAR SEAT BEHIND DRIVER SIDE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10439747,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2011","dateComplaintFiled":"12/13/2011","vin":"WDBUF65J03A","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES E320. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 123,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10436746,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2011","dateComplaintFiled":"11/22/2011","vin":"WDBUF65J43A","components":"ELECTRICAL SYSTEM","summary":"I STARTED THE CAR IN THE MORNING, AND IT GAVE ME A MALFUNCTION MESSAGE STATING THAT THE DISPLAY IS DEFECTIVE. THE FUEL GAUGE DISPLAY DOESN'T READ THE PROPER LEVEL, THE BACKUP LIGHTS DO NOT WORK, THE SIGNALS AND HAZARD LIGHTS DO NOT OPERATE, THE WIPERS DO NOT WORK. THE FEATURES OF AUTO ADJUSTING THE STEERING WHEEL TILT, THE MIRRORS, AND THE SEATS ARE NOT WORKING. CHECKED FOR RECALLS, FOUND A SIMILAR RECALL IN JULY OF 2008, BUT THE SERVICE REPRESENTATIVE AT THE DEALERSHIP SAID MY VIN NUMBER WASN'T INCLUDED! *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10435280,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2010","dateComplaintFiled":"11/11/2011","vin":"WDBUF70J43A","components":"POWER TRAIN","summary":"I HAVE AN 03 MERCEDES E500. AT ABOUT 65000 ML I HAD GLYCOL IN MY TRANSMISSION DUE TO RADIATOR FAILURE. I TOOK IT TO MERCEDES SARASOTA AND THEY SAID IT WILL COST $5000 AND THEY HAVE TO CHANGE THE RADIATOR AND THE TRANSMISSION. I WAS READING THE MERCEDES WORLD FORUM AND I SEE THAT LOT OF PEOPLE HAD THE SAME PROBLEM. AT THE AND COST ME $3000 AT AAMCO. I HOPE MERCEDES WILL ISSUE A RECALL FOR THIS PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10433623,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2011","dateComplaintFiled":"10/31/2011","vin":"WDBUF70J53A","components":"FUEL SYSTEM, GASOLINE","summary":"STRONG SMELL OF GASOLINE EVERY TIME I FILL UP AND UNTIL I DRIVE ABOUT 50 MILES. I WAS TOLD BY A GERMAN AUTO REPAIR SHOP THAT IT IS A CRACKED GAS TANK AND THAT THIS IS A SYSTEMIC PROBLEM WITH MERCEDES E-CLASS MODELS FROM 2003-2005. THE SMELL APPEARS TO BE EMANATING FROM THE REAR PASSENGER DRIVER'S SIDE. I HAVE ALSO BEEN TOLD THERE WAS A RECALL FOR THIS EXACT ISSUE IN EUROPE AND ASIA BUT THAT MERCEDES NEVER ISSUED A RECALL IN THE US FOR THIS ISSUE DESPITE BEING EXTREMELY PERVASIVE. I DRIVE MY CHILDREN IN THIS CAR AND I AM INCREASINGLY CONCERNED ABOUT THIS DANGEROUS SITUATION. THE REPAIR PRICE I WAS QUOTED WAS ABOUT $2400. THIS SEEMS LIKE IT SHOULD BE A MERCEDES PROBLEM, NOT A CONSUMER PROBLEM. NOBODY SHOULD EXPECT THEIR GAS TANK TO CRACK AT ANY POINT! *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10433530,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2009","dateComplaintFiled":"10/29/2011","vin":"WDBUF70J03A","components":"FUEL SYSTEM, GASOLINE","summary":"VERY STRONG GAS FUMES WHEN GAS TANK IS FULL. FUMES COMPLETELY PERMEATE MY TWO CAR GARAGE AND ALSO ENTER PASSENGER COMPARTMENT. THE FUMES DISAPPEAR WHEN TANK LEVEL REACHES 7/8 FULL. THERE ARE SEVERAL POSTINGS ON DIFFERENT WEBSITES ON THE WEB REGARDING STRONG GAS ODOR WHEN THE TANK IS FULL ON E MODEL MERCEDES YEARS 2003 TO 2006. THIS IS A SERIOUS ISSUE WITH POTENTIAL FOR EXPLOSIVELY AND/OR FIRE. I CONTACTED MERCEDES REQUESTING THE ISSUANCE OF A SERVICE RECALLED BASED ON THE APPARENT HIGH INCIDENCE. THE COMPANY DOES NOT SEEM INTERESTED IN TAKING ANY ACTION. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10433494,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2011","dateComplaintFiled":"10/28/2011","vin":"WDBUF70J83A","components":"FUEL SYSTEM, GASOLINE","summary":"THE CAR HAS A VERY STRONG GASOLINE ODOR WHEN THE FUEL TANK IS FULL. THE GASOLINE ODOR PERMEATES THE CABIN AND, WHEN PARKED IN AN ENCLOSED GARAGE, CAUSES A HIGH CONCENTRATION OF GAS FUMES THAT OVERWHELMS A THREE CAR GARAGE AS WELL AS THE 1000 SQUARE FEET LOCATED ABOVE THE GARAGE (EVEN WITH ALL ADJOINING DOORS CLOSED). SHOULD THE GASOLINE CONCENTRATION REACH THE PROPER LEVEL, IT MAY CREATE A FIRE OR EXPLOSION HAZARD. ONCE THE TANK IS 1/8 EMPTY, THE FUEL ODOR GOES AWAY AND DOES NOT RETURN UNTIL THE GAS TANK IS ONCE AGAIN FULL. HAD AUTO CHECKED BY THE LOCAL MERCEDES DEALER AND THEY STATED PROBLEM COULD NOT BE LOCATED BUT I NEEDED TO REPLACE ENTIRE FUEL TANK ASSEMBLY TO RESOLVE ISSUE. TOOK CAR TO INDEPENDENT MECHANIC WHO FOUND SIGNS OF GASOLINE LEAKAGE COMING FROM THE TOP OF THE TANK AND RUNNING DOWN THE DRIVER'S SIDE OF THE TANK. BASED ON RESEARCH CONDUCTED ON THE WEB, IT APPEARS THIS IS A RECURRING PROBLEM WITH E CLASS MERCEDES YEARS 2003 TO 2006. THE POSTINGS FOUND ON SEVERAL MERCEDES BENZ OWNER SITES INDICATES THE PROBLEM HAS BEEN DETECTED SINCE THE CARS WERE NEW. A PERSONAL FRIEND, WITH THE SAME YEAR AND MODEL, HAS EXACTLY THE SAME PROBLEM. THE PREVALENCE OF THE ISSUE INDICATES A DESIGN/ ENGINEERING FAILURE THAT RESULTS IN GASOLINE LEAKING FROM 'SOMEWHERE' IN THE FUEL SYSTEM IN THE VICINITY OF THE FUEL TANK. I REQUEST AN INVESTIGATION INTO THIS ISSUE WITH THE OBJECTIVE OF ORDERING A RECALL TO ADDRESS AN OBVIOUS UNDERDESIGN FUEL SYSTEM COMPONENT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10425142,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2008","dateComplaintFiled":"09/13/2011","vin":"WDBUF65J03X","components":"SUSPENSION,POWER TRAIN","summary":"MY 2003 MERCEDES E320 HAD LESS THAN 40,000 MILES WHEN THE TRANSMISSION AND STRUTS STARTED TO PRESENT PROBLEMS. THE DEALER WAS ABLE TO MAKE REPAIRS UNDER WARRANTY. NOW AT 78,000 MILES, I'M BEING TOLD THAT I NEED TO REPLACE THE PARKING PRAWNS DUE A LEAK IN THE BACK OF THE TRANSMISSION. THE BUSHING ON THE LEFT SIDE ALSO NEEDS TO BE REPLACED. I JUST HAD A BUSHING REPLACED ABOUT 6 MONTHS AGO, WHICH WAS A BIT PRICEY. WHEN THEY REPLACED ONE OF THE BUSHINGS UNDER WARRANTY A FEW YEARS AGO, THEY SHOULD HAVE REPLACED ALL OF THEM. I HAVE ENCOUNTERED NUMEROUS WITH THIS CAR. I PURCHASED IT WITH ONLY 37 MILES ON IT IN SEPTEMBER 2003, BUT REPLACEMENT OF A NUMBER OF PARTS WHILE UNDER WARRANTY NOW LEADS ME TO BELIEVE THAT THIS CAR WAS A LEMON FROM THE BEGINNING. IS IT NORMAL TO HAVE THE AIR PUMP REPLACED AT 73,000 MILES? AGAIN, THAT WAS A PRICEY REPAIR -- $1100.00. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10425096,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/03/2011","dateComplaintFiled":"09/12/2011","vin":"WDBUF65J83A","components":"AIR BAGS","summary":"AIRBAGS DID NOT DEPLOY IN A 100 MPH. COLLISION AND AM NOT SURE BECAUSE THEY SHOULD HAVE.THIS RESULTED IN THE DRIVERS FACE SMASHING INTO THE WINDSHIELD OF THE VEHICLE AND BREAKING HIS NOSE. CAN YOU PLEASE ADVISE? *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10424560,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2011","dateComplaintFiled":"09/10/2011","vin":"WDBUF70J33A","components":"ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL","summary":"AS I WAS MERGING ON TO THE HIGHWAY FROM ANOTHER HIGHWAY AT ABOUT 40MPH, I HAD TO SPEED UP BECAUSE OF THE TRAFFIC THAT WAS COMING TOWARDS ME AND ALSO TO BLEND IN WITH THE REST OF THE CARS SPEEDS. I WENT TO ACCELERATE, BUT NOTHING HAPPENED. LET OFF THE GAS, AND THEN PUNCHED THE PEDAL ALL THE WAY, BUT STILL NO SIGN OF ACCELERATION. I KEPT MY FOOT ON THE GAS AND ABOUT 3 SECONDS LATER, THE CAR BEGAN SLOWLY TO SPEED UP...ONE MPH AT A TIME. IT TOOK SOME TIME TO MAKE IT SO 65MPH. AFTER REACHING THAT SPEED, I TRIED SOME TROUBLESHOOTING. I LET OFF GAS PEDAL COMPLETELY AND STEPPED BACK ON IT. THAT DIDN'T HELP. I ALSO TRIED USING MY SHIFTRONIC, AND THAT DIDN'T HELP. I TOOK THE NEXT OFF RAMP AND CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT. I WENT INTO PARK AND RIGHT BACK INTO \"D\". I STILL HAD THE ACCELERATING PROBLEM. THE ONLY WAY IT WENT AWAY WAS TO SHUT OFF THE CAR AND TURN IT BACK ON. IT CURRENTLY WORKS WELL WITHOUT ANY SIGNS OF A PROBLEM. I DID NOT RECEIVE A MESSAGE ON THE DASHBOARD NOR DID I RECEIVE AN ERROR CODE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10420610,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2011","dateComplaintFiled":"08/18/2011","vin":"WDBUF65J73X","components":"AIR BAGS","summary":"WHILE TRAVELING ON I94 THRU NORTH DAKOTA MY SRS WARNING LIGHT CAME ON. A MESSAGE ON THE DASH BOARD TOLD ME TO VISIT A REPAIR SHOP AS SOON AS POSSIBLE. ABOUT 10 MINUTES LATER THE LIGHT WENT OUT. THE LIGHT CAME ON AGAIN WHILE SLOWING TO EXIT THE INTERSTATE HIGHWAY FOR A FUEL STOP. UPON RESTARTING THE ENGINE EVERYTHING WAS NORMAL. ABOUT 30 MINUTES LATER THE SRS LIGHT CAME ON AGAIN FOR ABOUT 5 OR TEN MINUTES. THIS PATTERN OF NORMAL ENGINE STARTS AND THEN INTERMITTENT SRS WARNINGS CONTINUES. I HAVE READ IN THE MERCEDES BENZ OWNERS FORUM THAT THERE HAS BEEN AN NHTSA INVESTIGATION : PE10017 THAT APPEARS TO REFLECT THE SAME PROBLEM I AM HAVING. PLEASE HELP.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10419674,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2010","dateComplaintFiled":"08/16/2011","vin":"WDBUF76J63A","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES BENZ E55. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS UNDER A RECALL WHERE A NEW SLEEVE WAS INSTALLED ON THE FUEL CLAMP. THE RECALL CAMPAIGN ID NUMBER WAS NOT AVAILABLE. AFTER THE REPAIR, THE CONTACT NOTICED A FUEL SMELL EMITTING FROM THE VEHICLE AFTER REFUELING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 09/15/11*LJ THE CONSUMER STATED THE RECALL WAS PERFORMED ON THE VEHICLE IN 2008. HOWEVER, THE DEALER ONLY CHANGED ONE FUEL SENDER PUMP AND NOT BOTH. THE SECOND FUEL PUMP IS LEAKING FUEL AND THE DEALER REFUSED TO REPLACE IT FREE OF CHARGE. UPDATED 10/12/11","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10416386,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2008","dateComplaintFiled":"07/31/2011","vin":"WDBUF65J63A","components":"FUEL SYSTEM, GASOLINE,EQUIPMENT","summary":"MY 2003 MERCEDES BENZ E320, INWHICH THE FUEL FILTERS ARE LOCATED UNDERNEATH THE REAR SEAT, HAD A POWERFUL GASOLINE ORDER INSIDE THE VEHICLE. THE BENZ REPAIR SHOP STATED IT WAS A HAIRLINE FRACTURE IN THE FUEL FILTER AND IT WAS LEAKING GAS. THEY REPLACED THE FILTERS, BUT I'VE SEEN THEM REPLACE THE SAME TYPE FILTERS IN 2008 MODELS. I THINK THIS IS A DEFECTIVE PRODUCT AND A SAFETY HAZARD. IF ME OR MY SPOUSE HAD BEEN A SMOKER, OR CAUSED A SPARK, WE COULD'VE POTENTIALLY CAUSED A FATAL EXPLOSION. I THINK THIS NEEDS TO BE INVESTIGATED. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Equipment","productYear":"9999","productMake":"MERCEDES BENZ","productModel":"HEADLIGHT LENSES","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10414356,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2011","dateComplaintFiled":"07/19/2011","vin":"WDBUF65J33A","components":"ELECTRICAL SYSTEM","summary":"WHILE TRAVELING IN THE FAR LEFT LANE ON A FOUR LANE HIGHWAY THE ENGINE ON THE CAR STOPS IN ADDITION TO THE CHECK ENGINE LIGHT COMING ON. I COULD NOT MOVE TO THE LEFT SHOULDER BECAUSE IT WAS AN ADDITIONAL LANE FOR HIGH OCCUPANCY VEHICLES WHICH WAS ALSO BARRICADED. I IMMEDIATELY PLACED ON MY FLASHERS AND COMMENCED TO CHANGE LANES TO GET OFF OF THE HIGHWAY. WHERE THIS ALSO OCCURRED WAS WHERE AN ON-RAMP CONNECTS WHICH ADDED ON ANOTHER OBSTACLE IN AN ATTEMPT TO GET OFF OF THE HIGHWAY. IT WAS VERY FORTUNATE AND LUCKY THAT NO ACCIDENT OCCURRED AS IN THE DALLAS AREA DURING RUSH HOUR IT IS VERY HARD TO JUST CHANGE TO ONE LANE WITH A RUNNING CAR LET ALONE CHANGING LANES 3 TIMES PLUS DEALING WITH MERGING TRAFFIC FROM AN ON-RAMP WITH A CAR THAT IS NOT RUNNING. AFTER HAVING THE CAR TOWED TO THE DEALER, THE CRANK SHAFT SENSOR WAS FOUND TO BE THE DEFECT. IT IS CLEARLY A SAFETY FLAW BY THE VEHICLE MANUFACTURER TO COMPLETELY STOP AN ENGINE WHEN A DEFECT OCCURS ON A SENSOR. IN THIS CONDITION THE VEHICLE SHOULD ONLY TURN ON THE CHECK ENGINE LIGHT INSTEAD OF TURNING THE CAR OFF TO PLACE THE OPERATOR INTO A POTENTIAL DEADLY SITUATION.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10403336,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2011","dateComplaintFiled":"05/24/2011","vin":"WDBUF65J83A","components":"SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)","summary":"COMPLETE BRAKE FAILURE. ALMOST CRASHED. I HAVE NUMEROUS FAULT CODES IN COMPUTER, ABS CODE, SBC CODE, RESIVIOR CODE, ETC, ETC ON A 58,000 MILR CAR! THEY ARE TELLING ME ONLY ONE PART HAS EXTENDED WARRANTY AND THAT IS THE SBC. EVERYTHING ELSE I MUST PAY FOR. THE SBC EFFECTS ALL OF THESE OTHER PARTS AND THAT IS CRAP! LIKE WHICH CAME FIRST? THE CHICKEN OR THE EGG. WHY HAVE YOU NOT EFFECTED A COMPLETE RECALL OF THIS MAKE & MODEL AS EVERYONE IS HAVING THE SAME PROBLEM. YOU AND MERCEDES ARE GOING TO GET SOMEONE KILLED AS THE BRAKES GO TO MANUAL AND IT'S HARD PANIC STOPPNG A 3400LB CAR!!!!!","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10395218,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2011","dateComplaintFiled":"04/07/2011","vin":"WDBUF76JX3A","components":"FUEL SYSTEM, GASOLINE","summary":"FUEL LEAK AT FUEL TRANSMITTER PASSENGER SIDE UNDER REAR SEAT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10392711,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2010","dateComplaintFiled":"03/23/2011","vin":"WDBUF76J93A","components":"FUEL SYSTEM, GASOLINE","summary":"I AM A SINGLE 1 OWNER OF A 2003 MERCEDES BENZ E55 AMG AND IT IS LEAKING FUEL INTO THE BACK SEAT ABOVE THE TANK. THE RECALL THAT WAS ISSUED IN 2008 WERE PERFORMED AND IT IS NOW LEAKING AGAIN, AND HAS WRECKED THE INSULATION ABOVE THE TANK. MB REFUSED TO HELP. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10392180,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/15/2005","dateComplaintFiled":"03/18/2011","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNED A 2003 MERCEDES BENZ E320. HE WAS DRIVING 35MPH ON 12-15-05 WHEN THE BRAKES FAILED AND A CRASH OCCURRED WHICH SEVERELY INJURED HIS SHOULDER. A POLICE REPORT WAS FILED AND THE CONTACT WAS GIVEN A CITATION. THE CONTACT NOTICED A YELLOW BRAKE WARNING LIGHT PRIOR TO THE FAILURE ON THE INSTRUMENT PANEL. THE CONTACT STATED HE SUSTAINED INJURIES FROM HIS TOES TO THE TOP OF HIS HEAD INCLUDING A CONCUSSION AND MEMORY LOSS. HE WAS TAKEN TO AN EMERGENCY ROOM WHO ONLY DIAGNOSED HIM WITH A FRACTURED ANKLE. THE BRAKE PADS WERE REPLACED THREE TO FOUR WEEKS PRIOR TO THE FAILURE. THE CONTACT LATER FOUND OUT THAT THE RECALL REPAIR WAS NOT PERFORMED AT THAT TIME BUT WAS DIRECTLY RELATED TO THE FAILURE. HE HAD BEEN CONFINED TO A COUCH OR A BED SINCE THE CRASH OCCURRED DUE TO THE INJURIES HE SUSTAINED. HE ALSO HAD A FRACTURED VERTEBRAE, HIS HIPS AND KNEES WERE SNAPPED, HE LOST ONE KIDNEY AND HIS STOMACH WAS PLACED BEHIND HIS HEART DURING SURGERY TWICE FOR THE BLEEDING THROUGH HIS ARTERIES. THE CONTACT STATED THAT RECALL 04V296000 , SERVICE BRAKES, HYDRAULIC MFR'S REPORT DATE: JUN 22, 2004 AND NHTSA CAMPAIGN ID NUMBER: 05V133000 , SERVICE BRAKES, HYDRAULIC, MFR'S REPORT DATE: MAR 31, 2005 ARE DIRECTLY RELATED TO THE FAILURE. THE ELECTRONIC BRAKING SYSTEM WAS ENGINEERED IMPROPERLY AND WAS NO LONGER BEING INSTALLED IN MERCEDES BENZ. HE STATED THAT NHTSA THOUGHT THAT MERCEDES WOULD TAKE CARE OF THE RECALL AND ITS CUSTOMERS; HOWEVER, THEY FAILED TO DO SO. THE INSURANCE AGENT CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE DOCTOR HAD NOT NOTICED THE EXTENT OF SEVERAL OF HIS INJURIES FOR AT LEAST 4 YEARS. HE ALSO HAD THREE EYE SURGERIES WITHIN THE LAST SIX MONTHS AND THE PROBLEM STILL HAD NOT BEEN CORRECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10381948,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2011","dateComplaintFiled":"02/07/2011","vin":"","components":"SUSPENSION","summary":"BOTH FRONT AND REAR AIR SHOCKS WENT WITHIN 2000 MILES OF EACH OTHER 64000 AND 66000 MILES. THESE SHOCKS ARE THOUSANDS OF DOLLARS AND ARE A MAJOR PROBLEM WITH THESE CARS. THEY WERE NOT ENGINEERED PROPERLY OR THEY SHOULD HAVE LASTED MUCH LONGER. MERCEDES WILL DO NOTHING ABOUT..","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10375162,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2010","dateComplaintFiled":"01/07/2011","vin":"WDBUF76J93A","components":"FUEL SYSTEM, GASOLINE","summary":"MY 2003 MERCEDES E55 AMG SEDAN HAS A STRONG SMELL OF FUEL COMING FROM THE VEHICLE. I CONTACTED MY LOCAL DEALER AND THEY SAID THE PROBLEM WAS FIXED BACK IN 2008. APPARENTLY THE PROBLEM HAS NOT BEEN SOLVED AND I FEAR AN EXPLOSION FROM MY GARAGE FILLING UP WITH FUMES AND 2 SOURCES OF FIRE, MY FURNACE AND MY WATER HEATER. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10373617,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2008","dateComplaintFiled":"12/31/2010","vin":"WDBUF65J53A","components":"AIR BAGS","summary":"E 320 MERCEDES 2003 CAR FRONT PASSENGER AIRBAG SRS LIGHT ON DASHBOARD APPEARED ABOUT 2 YEARS AGO. I TOOK IT TO MERCEDES DEALER AND WAS TOLD THAT IT WOULD COST ME $1,000 TO ASSESS AND CORRECT PROBLEM. AIRBAGS HAVE NEVER BEEN DEPLOYED AND HAVE NEVER BEEN USED. I NEVER FIXED THIS PROBLEM BECAUSE I THINK IT IS A DEFECT AND SHOULD FALL UNDER MERCEDES CARE. THIS IS OF CONCERN SINCE IF I AM IN AN ACCIDENT AND AIRBAGS DEPLOY MY PASSENGER MAY BE CRITICALLY HURT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10372340,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2010","dateComplaintFiled":"12/24/2010","vin":"WDBUF70J43A","components":"POWER TRAIN","summary":"IN JUNE OF 2010 I PURCHASED A 2003 MERCEDES BENZ E500. THE CAR AT TIMES WOULD SHIFT HEAVY AND AT TIMES WOULD SHIFT DOWN SUDDENLY OR ACCELERATE SUDDENLY AND DRAMATICALLY WHEN THE ACCELERATOR WAS PRESS LIGHTLY FROM A STOP. THE PROBLEM CONTINUED TO THE PRESENT TIME AND HAS GOTTEN WORSE NOW IN THE WINTER MONTHS. I KNOW THE CAR IS A POTENTIAL DANGER BUT HAVE NO OTHER ALTERNATIVE BUT TO DRIVE IT. PLEASE HELP! *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10371711,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2010","dateComplaintFiled":"12/19/2010","vin":"WDBUF70J33A","components":"ENGINE AND ENGINE COOLING","summary":"WHILE DRIVING, RADIATOR FLUID LEAKED INTO THE TRANSMISSION WHICH CAUSES VIBRATIONS FROM THE REAR OF THE CAR. THE LEAK ALSO CREATED A JERKING PROBLEM WHILE ACCELERATING IN THE LOW GEARS. THE ISSUE WITH THE FAULTY RADIATOR IS GOING TO TAKE OVER $10,000 TO REPAIR.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10364387,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2010","dateComplaintFiled":"11/08/2010","vin":"WDBUF76J93A","components":"FUEL SYSTEM, GASOLINE","summary":"I CAME OUT TO MY CAR THE MORNING AFTER FILLING UP THE TANK FULLY AND SMELLED A STRONG ODOR OF GASOLINE INSIDE THE CAR. I DROVE IT TO THE DEALER AND IT TURNS OUT THE FUEL FILTER/FUEL SENDING UNITS HAD CRACKED AND WERE LEAKING FUEL. THERE IS A SENDING UNIT ON EITHER SIDE OF THE FUEL TANK UNDER THE REAR PASSENGER SEATS, AND THE FUEL WAS LEAKING OUT THE TOPS OF THESE SENDING UNITS INTO THE CABIN OF THE VEHICLE. BECAUSE I CAUGHT IT EARLY, THE GASOLINE HAD ONLY POOLED ON THE TOP OF THE FUEL SENDING UNIT AND NOT SPILLED INTO THE SEATS AND FOOTWELLS. THE DEALER DIAGNOSED THE ISSUE AS CRACKED SENDING UNITS AND SAID BOTH NEEDED TO BE REPLACED. I DID SOME RESEARCH ONLINE AND FOUND THAT THERE HAD BEEN A VOLUNTARY RECALL ON MY CAR IN 2008 BY MERCEDES-BENZ FOR THIS EXACT ISSUE. THE RECALL HAD BEEN PERFORMED BUT CLEARLY HAD NOT FIXED THE ISSUE, AS THESE PARTS FAILED AGAIN LESS THAN 2 YEARS LATER. THIS COMPLAINT IS THE SAME AS ANOTHER COMPLAINT ALREADY FILED ON THIS VEHICLE MODEL AND YEAR. THE DEALER REPLACED BOTH SENDING UNITS AS A REPAIR TO THE ISSUE. *TR UPDATED 05/02/11 *BF UPDATED 12/29/11 *CN","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10363893,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2007","dateComplaintFiled":"11/03/2010","vin":"WDBUF76J83A","components":"FUEL SYSTEM, GASOLINE","summary":"SUDDEN ENGINE STOPPAGE WHILE DRIVING WITH LOSS OF ENGINE POWER AND POWER STEERING. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10363904,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2010","dateComplaintFiled":"11/03/2010","vin":"WDBUF76J83A","components":"FUEL SYSTEM, GASOLINE","summary":"ENGINE SUDDENLY STOPPED WHILE IN CENTER LANE IN TRAFFIC WHILE MANEUVERING TO MAKE LEFT TURN. THIRD TIME THIS HAPPENED. LOW PRESSURE FUEL PUMP HAD BEEN REPLACED WITH A NEW ONE TWICE BEFORE BY MERCEDES DEALER. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10363496,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2010","dateComplaintFiled":"11/01/2010","vin":"WDBUF65J43A","components":"SUSPENSION,FUEL SYSTEM, GASOLINE","summary":"I HAVE A 2003 MERCEDES E320 WHICH I BOUGHT FROM COGGIN MOTORMALL IN FT. PIERCE. I HAVE PUT ONLY 5000 MILES ON CAR AND IT HAS BEEN IN SHOP 2 TIMES. FIRST THE FRONT THRUSTS AND RODS WERE BAD AND NOW THE CAR IS STALLING ON ME, ONCE WITH MY SON IN CAR. WHEN THE CAR STALLS, I LOSE ALL CONTROL OF THE VEHICLE AND HAVE ALMOST BEEN KILLED IN THESE 2 FAILURES. IT HAS STALLED ON ME 4 TIMES AND NOW I REFUSE TO DRIVE THIS CAR AND NOW THE BALL JOINTS ARE BAD. I HEAR THAT THERE IS A RECALL ON THE STRUTS AND JOINTS 200901002 ?? THE CAR ONCE CAME ON AND SAID REAR BRAKE FAILURE AS WELL. HOW DOES A CAR DEALERSHIP SELL A VEHICLE TO A CUSTOMER WITH KNOWING THAT IT COULD KILL A FAMILY? THEY SAID THEY INSPECTED IT.. THIS IS GOING TO KILL ME AND MY SON.. SOLVE THAT, I WONT DRIVE THIS CAR.. MERCEDES REALLY NEEDS TO DO SOMETHING ABOUT THESE DANGEROUS THINGS.. IT IS GOING TO COST ANOTHER 1000 DOLLARS TO FIX AND I CANT AFFORD IT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10359192,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2010","dateComplaintFiled":"10/04/2010","vin":"","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"2003 E320 MERCEDES BRAKE FAILURE!! -------------------------------------------------------------------------------- I BOUGHT THIS CAR IN 07 WITH 65,000 MILES A GOOD DEAL. FINE CAR! HOWEVER...TODAY WHILE DRIVING TO WORK A RED BRAKE FAILURE WARNING...FLASHES ACROSS THE SCREEN AND MY CAR WOULD NOT STOP!!! I AM ROLLING ACROSS A SMALL COUNTRY RD BRIDGE AND THANKFULLY AM AT THE BOTTOM OF A STEEP HILL. THE BRAKE PEDAL JUST FLOPPED..NOTHING.. I MANAGED TO GET IT INTO PARK AND GET OUT WITH THE CAR STILL RUNNING!!! I'VE HAD IT TOWED TWO HOURS AWAY...WHILE WAITING ON MY HUSBAND TO GET HOME TO GO THE DEALERSHIP WITH ME, I LOCATED ABOUT 3 RECALLS ON THIS MODEL.. QUESTION... WHAT RESPONSIBILITY DOES THIS USED IMPORT CAR DEALER HAVE TO ME AS A CUSTOMER? THEY ARE CONSULTING THE MERCEDES DEALERSHIP TO SEE IF IT IS INDEED AN ISSUE WITH A BRAKE/HYDRAULICS RECALL..I DON'T WANT TO DRIVE THIS CAR AGAIN..I OWE SOME MONEY ON IT. WHAT COULD I INSIST THEY DO??? *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10354597,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2010","dateComplaintFiled":"09/09/2010","vin":"WDBUF70J53A","components":"SUSPENSION","summary":"AIRMATIC SUSPENSION LEAK CAUSED CALL TO PULL TO ONE SIDE. COULD HAVE PULLED ME LEFT OF CENTER, LUCKILY, ON A SIDE STREET AT FAILURE POINT. NO WARNING AT ALL. CAR DEPICTED \"STOP, VEHICLE TOO LOW\" AS WARNING IN DASH AFTER THE FAILURE. CAR REQUIRED TOWING. VEHICLE HAS 61000 MILES ON IT. FRIENDS AT WORK HAVE SIMILAR CAR AND MOST HAVE EXPERIENCED THIS FAILURE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10351139,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2010","dateComplaintFiled":"08/22/2010","vin":"WDBUF70J43A","components":"SUSPENSION","summary":"I WAS TRAVELING ON I-65 FROM LAFAYETTE TO INDIANAPOLIS IN MY 2003 E-500 MERCEDES- BENZ. DRIVING AT HIGHWAY'S POSTED 70 MPH SPEED THE CAR SUDDENLY PULLED FROM THE FAST, LEFT LINE THAT I WAS TRAVELING INTO THE RIGHT LINE CASING THE OTHER VEHICLE TRAVELING ON THE RIGHT LINE TO TURN INTO AN EMERGENCY SHOULDER AND CONSEQUENTLY IN TO THE DITCH IN COLLISION AVOIDANCE MANEUVER. THE REASON FOR MY VEHICLE'S SUDDEN CHANGE IN STEERING AND HANDLING CHARACTERISTIC WAS AN UNEXPECTED, INSTANTANEOUS FAILURE OF AN AIR STRUT ON THE FRONT/RIGHT SIDE OF THE VEHICLE. MY ON BOARD COMPUTER NEVER INDICATED ANY MALFUNCTIONS UNTIL THE MOMENT OF AN ACTUAL INCIDENT. MY CAR IS WELL, DEALER MAINTAINED 2003 MERCEDES E-500 WITH ONLY 36,000 ORIGINAL MILES. THE M-B DEALER NEVER INDICATED A NEED TO REPLACE AIR SHOCKS FOR ANY REASONS. AFTER THE NEAR COLLISION EXPERIENCE I HAVE RESEARCHED AN INTERNET AND LEARNED THAT THE PREMATURE AIR SHOCKS FAILURE IS A VERY FREQUENT OCCURRENCE AMONG THE OWNERS OF MB VEHICLES WITH AIR SUSPENSION. I'M AN ORIGINAL OWNER OF E-500 AND AFTER THIS TRAUMATIC EXPERIENCE I HAVE LOST A CONFIDENCE IN SAFETY OF THIS PARTICULAR VEHICLE BECAUSE THE OTHER SHOCKS/STRUTS COULD SUDDENLY FAIL THE SAME WAY THE FIRST ONE DID. ARE THE AIR STRUTS ARE HAVING A DESIGN/MANUFACTURING DEFECT? THE VEHICLE IS OUT OF WARRANTY AND LOCAL DEALER IS ASKING OVER $ 1800 TO REPLACE A STRUT. THANK YOU. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10350220,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2010","dateComplaintFiled":"08/18/2010","vin":"WDBUF65J33A","components":"ELECTRICAL SYSTEM","summary":"THE CAR STALLED WHILE DRIVING APPROX. 35 MPH, THIS WAS THE 4TH TIME IT STALLED, THE 3 OTHER TIMES CAR WAS NOT GOING AS FAST. ONE AT A STOP SIGN, THE OTHER 2 AT ABOUT 20 MPH. WHEN CAR COOLED OFF WAS ABLE TO START IT. THE 4TH TIME COULD NOT RESTART, TOWED TO MECHANIC FOUND TO BE CPS (CRANKSHAFT POSITION SENSOR. RESEARCHED ONLINE FOUND NUMEROUS COMPLAINTS. AN OBVIOUS PROBLEM! A DANGEROUS PROBLEM! *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10349997,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2010","dateComplaintFiled":"08/17/2010","vin":"WDBUF76J23A","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2003 MERCEDES E55. THE CONTACT WAS DRIVING 35 MPH WHEN HE NOTICED AN OVERPOWERING GASOLINE FUEL ODOR FROM THE VEHICLE INTERIOR. THE DEALER MADE REPAIRS TO THE FUEL TANK SEALS. LATER WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED A LARGE PUDDLE OF GASOLINE UNDER THE VEHICLE. HE FURTHER INSPECTED THE FAILURE AND FOUND A LARGE PUDDLE OF GASOLINE FUEL ATOP THE FUEL TANK. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN MANUFACTURER'S RECALL FOR THE FUEL ASSEMBLY IN 2008. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 64,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10348260,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2008","dateComplaintFiled":"08/09/2010","vin":"","components":"AIR BAGS","summary":"ON-BOARD COMPUTER GIVES AN \"SRS MALFUNCTION - VISIT WORKSHOP!\" MESSAGE, DESPITE BEING EVALUATED AND RESET BY LOCAL SERVICE CENTER AT OWNER'S EXPENSE. PROBLEM APPEARS TO EXIST FOR MANY OWNERS OF THIS MAKE/MODEL. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10346414,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2010","dateComplaintFiled":"07/30/2010","vin":"WDBUF65J93A","components":"SERVICE BRAKES, ELECTRIC","summary":"CAR E-320 MERCEDES BENZ 2003 WITH 53404 MILES WHILE MY WIFE WAS DRIVING THIS CAR, THE VEHICLE PANEL INDICATED A TOTAL BRAKE FAILURE AND SHE HAD NO BREAKING RESPONSE FROM THE CAR AT ALL. SHE WAS TRAVELING AT AROUND 40 MPH BUT SAYS SHE HAD NO ONE IN FRONT OF HER SO SHE LET THE CAR COAST TO A STOP, SHE HAD NO BREAKING POWER AT ALL. AT THIS TIME SHE CALLED ME AND I HAD HER TAKE PHOTOS OF THE CAR PANEL LIGHTS AND THEN I CONTACTED MERCEDES BENZ. WE KNOW THAT THERE HAS BEEN A RECALL FOR THIS ISSUE ON THESE VEHICLES, BASED ON INFORMATION THAT I FOUND FILED WITH NHTSA. THE BIGGEST PROBLEM IS THAT THE EXACT SAME INCIDENT HAPPENED TO HER ON THIS SAME VEHICLE BACK IN JANUARY OF 2009. AT THE TIME OF THAT INCIDENT SHE WAS AT A PARKING LOT AND DRIVING VERY SLOWLY. WE CONTACTED MERCEDES BENZ AND WERE TOLD TO BRING THE CAR IN. MB SAID THAT THE CAR REQUIRED AN SBC CONTROL UNIT UPGRADE (SOFTWARE) AND THE JOB WAS DONE AT NO COST TO US. SO HERE WE ARE, 16 MONTHS AND ABOUT 9,000 MILES LATER WITH THE SAME ISSUE AGAIN, BOTH TIMES THIS PROBLEM COULD HAVE RESULTED IN A SERIOUS ACCIDENT AND WE ARE HAPPY THAT THIS WAS NOT THE CASE. ALTHOUGH MB HAS ALREADY MADE AN APPOINTMENT FOR US AND I WAS TOLD THAT THE PROBLEM WILL BE RESOLVED AT MB'S COST, THIS TIME THEY INDICATED TO ME THEY WILL BE REPLACING SOME PART (?) AND NOT JUST DOING AN ELECTRONIC UPDATE. OF COURSE MY WIFE IS NOW VERY SCARED TO DRIVE THIS CAR, EVEN IF THEY DO THE REPAIRS AND I DO NOT BLAME HER. WE WILL SEE. IN DOING INTERNET RESEARCH I FOUND MANY OTHER COMPLAINS THAT ARE VERY SIMILAR, WHERE THERE IS A TOTAL ELECTRONIC FAILURE OF THE BREAK SYSTEM (NO STOPPING POWER AT ALL, NO DUAL-SYSTEM BACK-UP). IN OTHER COMPLAINTS IF THE CAR IS TURNED OFF AND THEN RE-STARTED THE PROBLEM GOES AWAY. THIS IS EXACTLY WHAT HAPPENED TO MY WIFE'S CAR. THIS PROBLEM IS SERIOUS ENOUGH THAT SHOULD BE PROPERLY ADDRESSED AND RESEARCH SO AS TO AVOID ACCIDENTS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10344140,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2010","dateComplaintFiled":"07/20/2010","vin":"WDBUF70J73A","components":"SUSPENSION","summary":"I OWN A MERCEDES BENZ E-500, 2003, WITH ONLY 31,700 MILES ON IT. ON FRIDAY, JULY 16, I HAD IT SERVICED AT MY LOCAL MB DEALER IN LARCHMONT, NY. ON SUNDAY, JULY 18, AS I STARTED THE CAR IN MY GARAGE, A WARNING MESSAGE APPEARED SAYING \"STOP. CAR TOO LOW\". I HAVE CONTACTED THE DEALER AND THEY WILL LOOK AT IT BUT, I BELIEVE IT IS A FAILURE OF THE FRONT RIGHT (PASSENGER SIDE) AIRMATIC SUSPENSION, THE CAR IS OBVIOUSLY OUT OF WARRANTY BUT I CAN'T BELIEVE THAT, AFTER ONLY 31,700 MILES, THAT SUCH A PART CAN FAIL. I'M RATHER HESITANT TO DRIVE IT TO THE DEALER BUT THEY ARE ASSURING ME THAT IT IS SAFE TO DRIVE. IN MY RESEARCH I FOUND THAT MB HAS HAD SIMILAR COMPLAINTS ON THIS TYPE OF PART AND I WISH FOR THE NHTSA TO TAKE SOME SORT OF ACTION TO FORCE MB TO ADDRESS THIS ISSUE. THANK YOU *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10341485,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2010","dateComplaintFiled":"07/05/2010","vin":"WDBUF65J73X","components":"ENGINE AND ENGINE COOLING","summary":"MY 2003 MERCEDES E320 ENGINE STALLED MOMENTARILY AS I SPED UP TO ENTER I-95 NEAR FREDERICKSBURG, VA. I EASED UP ON THE GAS AND IT RESTARTED WITH NO APPARENT IMMEDIATE AFTER EFFECTS. FORTUNATELY, THERE WAS NO TRAFFIC CLOSE BEHIND ME, OR THERE MIGHT HAVE BEEN A COLLISION. THERE WERE NO WARNING LIGHTS SHOWING ON THE DASHBOARD BEFORE OR AFTER THE STALLING. I CONTINUED SOUTH ON I-95 WITH NO FURTHER PROBLEMS UNTIL I EXITED AT ASHLAND, VA. AT THE INTERCHANGE WITH US1, WHEN I STOPPED AT THE TRAFFIC LIGHT, THE ENGINE STALLED OUT AND WOULD NOT RESTART, BLOCKING TRAFFIC. A POLICEMAN ARRIVED AND CALLED FOR A TOW. AGAIN THERE WERE NO APPARENT TROUBLE LIGHTS. THE CAR WAS CARRIED TO THE RICHMOND VA DEALER, WHICH REPLACED THE AIR MASS SENSOR. THIS CORRECTED THE PROBLEM. I REPORTED THIS PROBLEM TO MERCEDES CUSTOMER CARE IN NJ. I EMPHASIZED THE SERIOUSNESS OF HAVING THE ENGINE STALL OUT, BUT THEY WERE NOT PLANNING TO PERFORM ANY NEW FIX. THEY SAID IT WAS \"OPERATING AS DESIGNED\", MAKING REFERENCE TO A \"LIMP HOME\" FEATURE THAT STALLS THE ENGINE AND WARNS THE DRIVER TO GET OFF THE ROAD. I LOOKED IN THE CAR'S MANUAL, AND THE TERM \"LIMP HOME\" APPEARS ONLY ONCE CONCERNING THE ENGINE. HOWEVER, THERE IS NO DESCRIPTION OF HOW THIS WORKS OR WHAT THE DRIVER IS SUPPOSED TO DO. IN MY CAR, THE ENGINE DID NOT \"LIMP\", BUT RAN AT FULL POWER AFTER THE STALL AND RESTART. IN MY OPINION, A SENSOR FAILURE SHOULD NOT DISABLE THE ENGINE, AND ANY SERIOUS PROBLEM SHOULD BE WARNED THROUGH A BLINKING CHECK ENGINE LIGHT. MERCEDES NEEDS TO REMEDY THESE PROBLEMS THROUGH A RECALL. AT THE VERY LEAST, OWNERS OF THESE CARS SHOULD BE WARNED ABOUT THE POTENTIAL PROBLEM, AND HOW TO DEAL WITH IT IF IT OCCURS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10335474,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2010","dateComplaintFiled":"06/09/2010","vin":"WDBUF76J93A","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL*THE CONTACT OWNS A 2003 MERCEDES BENZ E55. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKES SUDDENLY FAILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE ABS PUMP WAS REPLACED. THE DEALER ALSO STATED THAT THE MASTER CYLINDER WAS DEFECTIVE. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10332416,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2010","dateComplaintFiled":"05/26/2010","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"THE GASOLINE TANK ON MY 2003 E 320 MERCEDES HAD A LEAK ON THE TOP PORTION OF THE TANK. THIS ALLOWED FUMES TO LEAK INTO MY GARAGE AND WOULD HAVE PRESENTED A HUGE FIRE RISK HAD I NOT DISCOVERED THE PROBLEM AND BEEN INVOLVED IN A REAR END COLLISION. A GAS TANK SHOULD NOT FAIL UNDER NORMAL WEAR AND TEAR. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10328909,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2010","dateComplaintFiled":"05/05/2010","vin":"WDBUF70J33A","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKE PUMP FAILURE ON 2003 MERCEDES E500, NO ACCIDENT, LOWER BRAKING POWER, LONG DISTANCE FOR BRAKING, WARNING MESSAGE ON DASH. HAS NOT HAPPENED AGAIN. DEALER INFORMED THAT SINCE VEHICLE HAS A SALVAGE TITLE, THE RECALL CAMPAIGN WILL NOT BE PERFORMED WITHOUT COST. CAMPAIGN 2005 070007. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10326403,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2010","dateComplaintFiled":"04/19/2010","vin":"","components":"TIRES","summary":"TL*- THE CONTACT OWNS A 2003 MERCEDES E320. THE VEHICLE HAD FULLWAY FULDA TIRES, TIRE SIZE 245/35Z/R2095. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH THE REAR DRIVER SIDE TIRE EXPLODED WITHOUT WARNING. THE TIRES EXHIBITED CRACKS WITHIN A PERIOD OF FOUR MONTHS OF PURCHASE. THE CONTACT SAID THAT HE WAS INFORMED BY THE TIRE AUTO SHOP THAT THERE IS A NO TREAD WARRANTY BECAUSE THE TIRES WORN QUICKLY.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Tire","productYear":"9999","productMake":"FULDA","productModel":"FULDA","size":null,"manufacturer":"FULDA TIRE COMPANY"}]},{"odiNumber":10296931,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2009","dateComplaintFiled":"12/24/2009","vin":"WDBUF70J43A","components":"VISIBILITY","summary":"THE WINDSHIELD WIPER RESERVOIR FLUID LEAKS AND ALSO CAUSING WARNING MESSAGE TO APPEAR ON THE DASHBOARD. NO EVENT CAUSED IT TO CRACK OR LEAK. HAD CALLED MERCEDES DEALERSHIP AND SERVICE ADVISER HAD SAID MANY OTHER INCIDENTS OF THIS NATURE HAS OCCURRED. NO CONSEQUENCES HAS HAPPENED FROM THE LEAK BUT IN A LUXURY CAR IT SHOULD NOT HAPPEN. NO CORRECTIVE ACTION HAS BEEN DONE BUT DEALERSHIP COULD ONLY REPLACE IT AT A COST. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10295391,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2007","dateComplaintFiled":"12/11/2009","vin":"","components":"VISIBILITY","summary":"I OWN A 2003 MERCEDES E-500. BOTH SUN VISORS FAILED IN 2007 AT ABOUT THE SAME TIME. THEY SIMPLY SEIZED IN PLACE AND CAN NOT BE MOVED. MERCEDES HAD REFUSED TO REPAIR THE VISORS AS PART OF THE WARRANTY CITING MILEAGE LIMITATIONS. THE REPAIR COST IS OVER $800. I THINK VISORS AND OTHER INTERIOR EQUIPMENTS SHOULD LAST MORE THAN 4 YEARS! *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10287445,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2009","dateComplaintFiled":"10/14/2009","vin":"","components":"ELECTRICAL SYSTEM","summary":"I HAVE A MERCEDES BENZ 2003 E320, BATTERY DRAIN EVERY 6 HRS. BOUGHT NEW BATTERY STILL BATTERY DRAINS. SEEMS LIKE MOST PEOPLE ARE HAVING THE SAME PROBLEM: SEE FORUM: HTTP://WWW.BENZWORLD.ORG/FORUMS/W203-C-CLASS/1196568-MERCEDES-C320-BATTERY-DRAIN-15.HTML THESE VEHICLES NEED TO RECALLED. ITS COSTING $115 PER HOUR FOR THE DEALER TO CHECK. THE PROBLEM IS COMMON AFTER MANUFACTURER WARRANTY AFTER 50,000 MILES OR 4 YRS. MY CAR HAS 76,000 AND BEEN HAVING THIS PROBLEM FOR THE LAST 4 MONTHS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10279083,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2009","dateComplaintFiled":"08/02/2009","vin":"WDBUF70J63A","components":"AIR BAGS","summary":"WHILE DRIVING ON INTERSTATE 12 IN BATON ROUGE, A DUMP TRUCK MERGED INTO TRAFFIC IN FRONT OF ME SPREADING SMALL ROCK SIZED DEBRIS EVERYWHERE. I DECIDED TO TAKE THE EXIT BEFORE MY PLANNED EXIT IN EFFORT TO AVOID ANY POSSIBLE DAMAGE. I AVOIDED QUARTER SIZE ROCKS BY DRIVING SLIGHTLY ONTO THE SHOULDER WHERE I EXPERIENCED THE VIBRATION CREATED FROM THE SHOULDER GROOVES IN THE ROAD AND ONE SMALL RAISED BUMP FROM THE BLACKTOP. THIS LASTED A SPLIT SECOND AND THEN BAM!, THE DRIVER SIDE CURTAIN AIRBAGS DEPLOYED. I BECAME IMMEDIATELY DISORIENTED AS TO THE NATURE OF THE EVENTS. I PULLED OVER AND EXAMINED ANY DAMAGE TO THE EXTERIOR. THERE WAS NONE OTHER THAN SOME WINDSHIELD DINGS AND HOOD CHIPS TO THE PAINT. I WAS ABLE TO DRIVE ABOUT ONE MILE HOME AND CONTACTED MY INSURANCE COMPANY. I DID NOT HIT ANY DEBRIS TO MY KNOWLEDGE NOR DID ANYTHING OTHER THAN SMALL ROCKS HIT MY CAR. I FEEL CONFIDENT THE RAISED BUMP ON THE BLACKTOP, GIVEN SIZE AND HEIGHT OF THE BUMP, SURELY COULD NOT CAUSE FOR THIS THE AIR BAGS TO DEPLOY. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10276124,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2009","dateComplaintFiled":"07/08/2009","vin":"WDBUF65JX3A","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"TL*THE CONTACT OWNS A 2003 MERCEDES BENZ E320. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO JERK AND SPUTTER. THE DEALER INSPECTED THE VEHICLE AND STATED THAT ANTI-FREEZE LEAKED INTO THE TRANSMISSION FLUID, WHICH CAUSED THE TORQUE CONVERTER TO FAIL. THE REPAIR WOULD COST $3,000. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 62,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10269057,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2008","dateComplaintFiled":"05/18/2009","vin":"","components":"SUSPENSION","summary":"2003 E500 WITH 64000MLS, MY FRONT AIR SUSPENSION STRUT BOTTOMED OUT FAILED WILE DRIVING AT NORMAL SPEED.TOOK THE CAR TO MERCEDES AND IT WAS OUT OF WARRANTY; WE REPLACED THE 2 FRONT SHOCKS AND COMPRESSOR BUT 3 WEEKS LATER MY BACK SHOCKS FAILED TO. TOTAL COST O REPAIRS $3500 AND STILL NOT DRIVING ALRIGHT HARSH DRIVING AND LOTS OF VIBRATION. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10269062,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2008","dateComplaintFiled":"05/18/2009","vin":"","components":"VISIBILITY","summary":"2003 E500 MERCEDES WITH A 60,000 MLS AT THE TIME THE AIR CONTROL IN THE BACK STARTED TO ACT BY IT SELF TURNING THE HEATER ON AT HIGH; IT WAS POSSIBLE TO RESET BY THE FRONT CONTROL BUT IT WOULD GO BACK A COUPLE OF TIMES IN THE DAY. KNOW THE AIR CONDITIONING UNIT OF THE CAR HAS FAILED; REPAIR COST $2200 AND 2 WEEKS IN THE SHOP. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10267294,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2009","dateComplaintFiled":"04/29/2009","vin":"WDBUF70J83A","components":"SUSPENSION","summary":"DRIVING ON CITY SURFACE STREET. CAME TO FOUR WAY STOP. HEARD A POP LIKE THAT OF A TIRE OR BALLOON. CAR STARED TO MAKE WHISTLING NOISE. PULLED OVER AND SAW LEFT FRONT AIR SUSPENSION STRUT BOTTOMED OUT. TOWED TO DEALER AND ADVISED THAT LEFT FRONT AIRMATIC HYDROPNEMATIC STRUCT HAD FAILED. THAT AIR BLADDER HAD BLOWN. FURTHER THAT AIRMATIC COMPRESSOR WAS BURNED OUT. I HAD DRIVEN A TOTAL OF 50 YARDS FROM BLOW OUT. TOTAL PARTS AND LABOR OVER $2,500.00 FROM MERCEDES BENZ OF WALNUT CREEK. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10259916,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2009","dateComplaintFiled":"02/25/2009","vin":"WDBUF65J03A","components":"SUSPENSION","summary":"WHILE PULLING INTO A PARKING SPACE THE FRONT RT. SIDE SUSPENSION BEGAN TO SINK. I GOT OUT OF THE CAR TO TAKE A LOOK AND NOTICED THE AIRBAG SUSPENSION HAD COMPLETELY COLLAPSED. I TRIED PRESSING A FEW BUTTONS TO RAISE THE SUSPENSION AND NOTHING. THE COLLAPSE OF THE AIRBAG SUSPENSION WAS INSTANTANEOUS AND WITH BRIEF NOTICE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10253997,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2008","dateComplaintFiled":"01/06/2009","vin":"WDBUF70J93A","components":"POWER TRAIN","summary":"THE ORIGINAL RADIATOR FOR THE 2003 MERCEDES BENZ E500 LEAKS COOLANT INTO THE TRANSMISSION AND TORQUE CONVERTER, CAUSING THE CAR TO JERK AND JUMP. THE COOLANT IN THE TRANSMISSION ACTS AS AN CONTAINMENT AND RUINS THE TRANSMISSION AND TORQUE CONVERTER, WHICH LATER WILL NEED TO BE REPLACED, ALONG WITH THE RADIATOR. THESE THREE MAJOR PART INCLUDING GASKETS, HOSES, AND LABOR ARE EXTREMELY EXPENSIVE. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. THE DEALERSHIP IS STATING THAT THE ONLY THING THAT CAN BE DONE TO FIX THIS PROBLEM IS TO REPLACE ALL THREE COMPONENTS AT OWNER'S EXPENSE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10243988,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2007","dateComplaintFiled":"09/30/2008","vin":"WDBUF70J73A","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"I HAVE A MERCEDES-BENZ 2003 E500 THAT HAS A DEFECTIVE VALEO RADIATOR THAT CAUSED GLYCOL CONTAMINATION LEAKAGE INTO THE AUTOMATIC TRANSMISSION FLUID. MY UN-DRIVABLE CAR NOW HAS TRANSMISSION FAILURE BECAUSE OF POWER LOSS WHILE TRAVELING AT HIGH SPEEDS. INABILITY TO ACCELERATE OR KEEP UP THE MINIMUM SPEED OF THE POSTED HIGHWAY SIGNS IS COMMON. I ASKED MBUSA ABOUT THE PROBLEM AND INITIALLY THEY REFUSED TO ACKNOWLEDGE THE PROBLEM EXISTED. AFTER FINDING TECHNICAL SERVICE BULLETIN P-B-27.55/50F DATED MARCH 24, 2006 THEY ACKNOWLEDGED THE DEFECT BUT DENIED ANY ASSISTANCE TO ME, LEAVING IT UP TO A LOCAL DEALER TO HANDLE THE MATTER. THE LOCAL DEALER WOULD NOT ASSIST ME EXCEPT PERFORMING THE $200 GLYCOL BULLETIN TEST AND DESCRIBED THE COST FOR REPAIRS. MY CAR GLYCOL CONTAMINATION TEST RESULT COMPARED TO THE CHART WAS DEEP PURPLE AS A RESULT OF THE GLYCOL AND TRANSMISSION FLUID CONTAMINATION LEVEL BEING ABOVE 400 MG/LITER WHICH IS THE WORST CASE SCENARIO OF RUSTED TRANSMISSION AND SHOWING GLYCOL CONTAMINATION STARTED MONTHS EARLIER TO THE NOTICEABLE PROBLEMS WITH THE CAR. ALSO THE BULLETIN OUTLINES TEST KITS SOLD TO DEALERSHIPS IN PACKS OF 30'S. THE BULLETIN ALSO SAYS THAT THE PROBLEM IS NOT INTERMITTENT AND CAN BE REPRODUCED AT ALL TIMES. THIS PROBLEM IS WIDE SPREAD AND NEEDS TO BE A RECALL DUE TO POWER LOSS WHILE DRIVING. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10244054,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2007","dateComplaintFiled":"09/30/2008","vin":"WDBUF70J73A","components":"POWER TRAIN","summary":"I PURCHASED A 2003 MERCEDES BENZ E500 WHICH WAS OUT OF WARRANTY. SHORTLY AFTER PURCHASING THE CAR MY TRANSMISSION STARTED LOSING POWER ON THE EXPRESSWAY AND MAKING A LOUD ROAR FROM THE BACK OF THE CAR. THE CAR THEN STARTED STUTTERING WHILE AT 60MPH WHICH POSED A DANGER TO MYSELF , MY FAMILY, AND CARS AROUND ME. THIS PROBLEM ALMOST CAUSED CARS BEHIND ME TO HIT ME BECAUSE OF THE SUDDEN LOSS OF POWER. I IMMEDIATELY TOOK MY CAR TO THE SHOP AND IT TURNED OUT THAT GLYCOL LEAKED INTO MY TRANSMISSION DUE TO A FAULTY VALEO RADIATOR IN MY 2003 MERCEDES E500. I WAS TOLD THE TRANS WAS COMPLETELY SHOT AND HAD TO PAY OVER 10K FOR THE TRANS, TORQUE CONVERTER, AND THE RADIATOR. THE MECHANIC ALSO SHOWED ME A TECH BULLETIN P-B-27.55/50F AND THAT THIS PROBLEM IS WIDESPREAD. WHEN I BROUGHT THIS TO THE ATTENTION OF THE MERCEDES DEALER THEY WANTED TO CHARGE ME DOUBLE OF WHAT MY MECHANIC CHARGE ME AND I COULDN'T AFFORD IT. THEY DID NOT OFFER TO FIX THE PROBLEM FOR FREE EVEN THOUGH THEIR RADIATOR WAS FAULTY. MY CAR ONLY HAD 30,000 MILES AT THE TIME OF THE TRANS GOING OUT ON ME. THIS WAS A DANGEROUS MECHANICAL FAILURE AS THE CAR LOOSES POWER AND CAN CAUSE SERIOUS DAMAGES IF THERE IS NOT A RECALL ACTION TAKEN. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10241585,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2008","dateComplaintFiled":"09/09/2008","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL*THE CONTACT OWNS A 2003 MERCEDES BENZ E320. WHEN THE CONTACT EXITED THE INTERSTATE, AN ALARM BEGAN TO SOUND, INDICATING THAT THERE WERE NO BRAKES. THE FOLLOWING DAY, THE BRAKES WERE WORKING PROPERLY. THE DEALER REPLACED THE SBC CONTROLLER FOR FREE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 05V133000 (SERVICE BRAKES, HYDRAULIC). THE VIN AND SPEED WERE UNKNOWN. THE FAILURE MILEAGE WAS 35,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10239587,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2008","dateComplaintFiled":"08/25/2008","vin":"WDBUF65J23A","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EQUIPMENT","summary":"WHILE DRIVING MY E-320 I HEARD A LOUD POPPING SOUND COME THROUGH THE SPEAKERS. AFTER I HEARD THE SOUND THE REAR SPEAKERS AND THE SUB WOOFER BEGAN TO MAKE A NOISED THAT SUGGESTED THEY WERE BUSTED. WHEN I STOP THE CAR AND SHUT IT OFF I HEARD A BUZZING NOISE COME THROUGH THE SPEAKERS. NOW WHEN EVER I APPLY THE BRAKES I HEAR WHAT SOUNDS LIKE A FAULTY GROUND NOISE COMING THROUGH THE SPEAKERS. THERE HAVE BEEN RECALLS ON THE BRAKES ELECTRICAL SYSTEM THAT SOUNDS JUST LIKE THE PROBLEM THAT I AM HAVING BUT MB SAID MY CAR IS NOT INCLUDED IN THE RECALL, BY THE WAY THE TO DOOR SPEAKERS COST 189.00 DOLLARS A PIECE AND THE REAR SUB WOOFER COST 639.00 DOLLARS. I HAVEN'T STARTED THE RESEARCH ON HOW MUCH THE RADIO UNIT COST. THIS CAR HAS GIVING ME SEVERAL PROBLEMS. WHAT A BEAUTIFUL LEMON.. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10239469,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2008","dateComplaintFiled":"08/23/2008","vin":"WDBUF70J63A","components":"SUSPENSION","summary":"MY CAR (2003 MERCEDES E500) HAS HAD 3 OF THE 4 AIRMATIC SHOCKS FAIL IN 50K MILES. EACH TIME, THE CAR IS NOT DRIVABLE AND MUST BE TOWED. TWO OF THE FAILURES OCCURRED WHILE DRIVING. THE FRONT WHEELS CANNOT BE TURNED WHEN THIS OCCURS WITHOUT DAMAGE TO THE FENDER A DANGEROUS SITUATION. 1 OF THE REPAIRS WAS PERFORMED UNDER WARRANTY. THE OTHER TWO REPAIRS COST $3000. CALLS TO THE DEALER AND MERCEDES BENZ OF NORTH AMERICA TO REQUEST A WARRANTY REPAIR WERE REFUSED. REVIEW OF ONLINE FORUMS FOR MB OWNERS INDICATES MANY OWNERS EXPERIENCE THE SAME PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10238704,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2008","dateComplaintFiled":"08/18/2008","vin":"WDBUF65J23A","components":"AIR BAGS","summary":"TL*THE CONTACT OWNS A 2003 MERCEDES BENZ E320. THE FRONT PASSENGER SIDE RESTRAINT SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE FRONT PASSENGER SEAT SRS SENSOR FAILED. THE DEALER WILL REPLACE THE SENSOR AT THE COST OF $857. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND WOULD NOT ASSIST. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD PAY FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 48,000.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10236606,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2008","dateComplaintFiled":"08/01/2008","vin":"WDBUF70J93A","components":"SUSPENSION,EQUIPMENT","summary":"MERCEDES BENZ E500 AIRMATIC STRUT COLLAPSE. LOW MILEAGE: 43000 AT TIME OF FAILURE. DRIVING AT HIGHWAY SPEED WHEN STRUT FAILED. CAR LEANED TO RIGHT & MADE AN EMERGENCY STOP. MERCEDES BENZ CHARGED $1100 FOR REPLACEMENT PART, I INSTALLED. IT APPEARS TO BE A DESIGN FLAW: PROTECTIVE BELLOWS FAILS & CONTAMINATES AIR BAG. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Equipment","productYear":"9999","productMake":"AIR-O-MATIC","productModel":"AIR-O-MATIC","manufacturer":"AIR-O-MATIC PWR STRNG CO."}]},{"odiNumber":10236625,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2008","dateComplaintFiled":"08/01/2008","vin":"WDBUF65J43A","components":"SUSPENSION","summary":"SAFETY AND RELIABILITY OF THE MERCEDES BENZ AIRMATIC SUSPENSION SYSTEMS IS A MAJOR ISSUE, PLEASE CHECK CAR OWNER FORUMS AS THERE ARE MANY CARS AS NEW AS 2007 AND 2008'S THAT HAVE AIRMATIC SUSPENSION SAFETY AND RELIABILITY ISSUES, THESE CARS ARE PRONE TO AIRMATIC SUSPENSION PROBLEMS FROM THE C CLASS SPORT MODELS TO THE E AND S CLASSES AS WELL, I HAVE NEVER SEEN SUCH MASS REPAIR AND SAFETY ISSUES, HOWEVER MOST OR ALL PEOPLE THAT HAVE THE AIRMATIC SUSPENSIONS WILL AT SOME POINT HAVE REPAIRS THAT CAN RESULT IN THE CAR DROPPING TO THE GROUND WHILE DRIVING WITH NO WARNING, WE ARE SPEAKING CARS THAT ARE BY MOST STANDARDS CONSIDERED TO BE LOW MILEAGE VEHICLES, MY CAR HAS 64K MILES AND IS A MERCEDES 2003 E320, THE FRONT AIRSPRINGS GO OUT WITHOUT WARNING, YOU WILL RECEIVE A DASH WARNING ONLY AFTER THE SUSPENSION HAS GIVEN OUT,. THERE ARE 4 AIRSPRINGS FOR MY CAR AT A REPAIR COST FOR THE FRONT AIRSPRINGS AT A COST OF $1,500.00 PER SIDE, AND KNOWING THAT THERE ARE 2 MORE AIRSPRINGS IN THE REAR OF THE CAR THAT COULD GIVE OUT WITHOUT WARNING RENDERING THE VEHICLE INOPERABLE ONCE AGAIN, SO YOU LITERALLY HAVE FOUR POSSIBILITIES OF SUSPENSION FAILURE, YOU WILL BE AT THE MERCY OF A FLATBED TOW TRUCK, AS WELL AS DAMAGE TO THE UNDERSIDE OF THE CARS AS THEY SIT SO LOW TO THE GROUND THAT IT MAKES IT VERY DIFFICULT TO TOW, KNOWING THAT THE RUBBER BELLOWS ON THE SUSPENSION OF THESE CARS ARE VERY FRAGILE AND CANNOT BE REPAIRED CAUSING MASS FAILURE OF THE AIRSPRING UNIT, THE UNIT IS SOLD AS A DEALER ONLY ITEM AT A COST OF $1,000.00 EACH FOR EACH FRONT SIDE AND CANNOT BE REPAIRED..THE FACT IS THAT THE SUSPENSION SYSTEMS ARE FAULTY WHEN YOU HAVE SO MANY MASS FAILURES....MY CAR IS NOT DRIVABLE AT THIS TIME AND FAILED WITH NO WARNING AT ALL, WOULD IT HAVE BEEN ACCEPTABLE HAD THE SUSPENSION FAILED OR DROPPED WHILE DRIVING THE CAR, I AM BLESSED TO HAVE NOT HAD THE SUSPENSION FAIL WHILE DRIVING, AS THIS COULD HAVE BEEN A VERY DANGEROUS SAFETY SITUATION..... *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10232428,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2008","dateComplaintFiled":"06/26/2008","vin":"","components":"SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)","summary":"WHILE I WAS DRIVING THE CAR IN 35 MILES SPEED, ALL OF A SUDDEN THE BRAKE SYSTEM FAILED. I WAS UNABLE TO CONTROL MY 2003 MERCEDES E 320 AND I WAS ALMOST DEAD CROSSING A HEAVY TRAFFIC AREA. FORTUNATELY I TURNED THE CAR LEFT TO A PARKING LOT AND CHANGED THE GEAR TO PARKING TO STOP THE CAR AND TO AVOID GETTING IN TO THE SHOP. I BOUGHT THE MERCEDES WITH A TRUST, BUT I LOST MY TRUST. NOT ONLY THAT I AM STILL WAITING TO GET THE REPAIRING COST FROM MERCEDES DUE TO THE PRODUCT DEFECT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10232430,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2008","dateComplaintFiled":"06/26/2008","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"I WAS DRIVING MY 2003 MERCEDES BENZ E 320 AND ALL OF A SUDDEN A SIGN APPEARED ON THE DASH BOARD THAT BRAKE WAS DISABLED AND I WAS UNABLE TO CONTROL THE VEHICLE WITHOUT A BRAKE AND STILL IT WAS RUNNING. SOME HOW I MANAGED TO DRIVE THE VEHICLE TO A PARKING LOT ON LEFT AND STOPPED IT BY CHANGING THE GEAR TO PARKING. IF IT WAS HAPPENING AFTER 10 SECOND IT WOULD HAVE COLLIDED WITH OTHER VEHICLES IN HIGH SPEED IN A MAJOR INTERSECTION AND I WOULDN'T BE IN THE FACE OF THE EARTH TODAY. LATER I FOUND OUT THAT THE BRAKE SYSTEM OF 2003 E 320 WAS IN RECALL. WHEN I CHECKED WITH THE DEALER THEY SAID IT WAS REPLACED BEFORE AND THERE IS NO MORE WARRANTY. I HAD TO PAY $2500 TO FIX THE PROBLEM FROM MY POCKET. I AM SO UPSET ABOUT THIS INCIDENT - MORE THAN THE MONEY - THE NEGLIGENCE OF MERCEDES BENZ CAN RISK THE LIFE OF MANY PEOPLE LIKE ME DRIVING MERCEDES 2003 E320 MODEL WITH FAULTY BRAKE WHICH BREAK DOWN WITHOUT ANY WARNING WHILE GOING IN HIGH SPEED. WHAT SHALL I DO IN THIS MATTER? *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10230580,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/08/2008","dateComplaintFiled":"06/11/2008","vin":"","components":"SERVICE BRAKES, AIR","summary":"I WAS DRIVING MY 2003 MERCEDES BENZ E 320 ON APRIL 3,2008. ALL OF A SUDDEN A SIGN APPEARED ON THE DASH BOARD THAT BRAKE WAS DISABLED AND I WAS UNABLE TO CONTROL THE VEHICLE WITHOUT A BRAKE AND STILL IT WAS RUNNING. SOME HOW I MANAGED TO DRIVE THE VEHICLE TO A PARKING LOT ON LEFT AND STOPPED IT BY CHANGING THE GEAR TO PARKING. IF IT WAS HAPPENING AFTER 10 SECOND IT WOULD HAVE COLLIDED WITH OTHER VEHICLES IN HIGH SPEED IN A MAJOR INTERSECTION AND I WOULDN'T BE IN THE FACE OF THE EARTH TODAY. LATER I FOUND OUT THAT THE BRAKE SYSTEM OF 2003 E 320 WAS IN RECALL. WHEN I CHECKED WITH THE DEALER THEY SAID IT WAS REPLACED BEFORE AND THERE IS NO MORE WARRANTY. I HAD TO PAY $2500 TO FIX THE PROBLEM FROM MY POCKET. I AM SO UPSET ABOUT THIS INCIDENT - MORE THAN THE MONEY - THE NEGLIGENCE OF MERCEDES BENZ CAN RISK THE LIFE OF MANY PEOPLE LIKE ME DRIVING MERCEDES 2003 E320 MODEL WITH FAULTY BRAKE WHICH BREAK DOWN WITHOUT ANY WARNING WHILE GOING IN HIGH SPEED. WHAT SHALL I DO IN THIS MATTER? *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10227175,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2005","dateComplaintFiled":"05/09/2008","vin":"WDBUF70JX3A","components":"AIR BAGS","summary":"TL*THE CONTACT OWNS A 2003 MERCEDES BENZ E500. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AIR BAG AND THE DRIVER SIDE FRONTAL AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE IS CURRENTLY WITH THE DEALER, BUT THEY HAVE BEEN UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 54,847.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10224189,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2008","dateComplaintFiled":"04/11/2008","vin":"WDBUF70J63A","components":"SERVICE BRAKES, ELECTRIC","summary":"INTERMITTENT PROBLEM WITH BRAKES. PEDAL HAS EXCESSIVE TRAVEL AND STOPPING DISTANCE IS NOTICEABLY INCREASED. IT SEEMS TO FIT INTO THE PROBLEMS LISTED WITH TWO RECALLS ON 2003 E500. 04V296000 AND 05V133000. CONTACTED MERCEDES AND WAS TOLD NEVER HEARD OF THIS CONDITION, THEN I GAVE THEM THE RECALL NUMBERS. I WAS THEN PUT ON HOLD FOR APPROX. 20 MINUTES AND THEN WAS TOLD NO OPEN RECALL ON THIS UNIT,AND I SHOULD CONTACT DEALER FOR ASSISTANCE. CONTACTED DEALER AND WAS TOLD TO CONTACT MERCEDES HOTLINE BECAUSE THEY COULD NOT HELP. CONTACTED MERCEDES AGAIN TO BE TOLD TO SEE DEALER. I ALSO ASKED IF IT COULD BE CHECKED OR TESTED TO SEE IF THE PROBLEM WAS WHAT THE RECALL LISTED AND IF SO POSSIBLY GET SOME ASSISTANCE FROM MERCEDES. AND IF IT WAS A DIFFERENT PROBLEM THEN CHARGE ME. THE DEALER SAID NO,AND IF I WAS NOT SATISFIED WITH THEIR ANSWER MAYBE I SHOULD SEE AN ATTORNEY. CERTAINLY SEEMS LIKE A LOT OF TROUBLE TO SEE IF THIS PROBLEM IS RELATED TO THEIR RECALL. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10216517,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2008","dateComplaintFiled":"01/30/2008","vin":"WDBUF70J93A","components":"VEHICLE SPEED CONTROL","summary":"I OWN A MB 2003 E500. WHEN APPLYING THE ACCELERATOR PEDAL THE CAR WOULD JERK BACK AND FORTH LIKE THE CAR IS STALLING FOR NO LONG THAN COUPLE SECS OR LESS. I'VE ONLY NOTICED THIS HAPPENS AT LOW ROLLING SPEEDS. THIS HAS HAPPENED RANDOMLY NUMEROUS TIMES AND I HAVE YET TO FIND A PATTERN. I BROUGHT THIS TO THE DEALERSHIP AND THEY CAN'T REPRODUCE THE PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10214120,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/22/2007","dateComplaintFiled":"01/07/2008","vin":"","components":"SEATS","summary":"BURNT HOLE FROM SEAT WARMER ON DRIVER'S SEAT LEFT SIDE. BURNT RIGHT THROUGH COAT AND JEANS. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10209375,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2007","dateComplaintFiled":"11/19/2007","vin":"WDBUF70J43A","components":"SERVICE BRAKES, HYDRAULIC","summary":"DRIVING VEHICLE IN HEAVY TRAFFIC STEPPED ON THE BRAKE AND BRAKE FAILURE. WARNING INDICATED COMPLETE BRAKE FAILURE STOP IMMEDIATELY. PEDAL PRESSURE WAS EXCESSIVELY HIGH RESULTING IN VERY LONG STOPPING DISTANCE. PROBLEM SELF CLEARED BUT THEN REPEATED WITH LITTLE BRAKING AND VERY HIGH PEDAL FORCE. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10200944,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2007","dateComplaintFiled":"08/27/2007","vin":"","components":"TIRES","summary":"EXCESSIVE VIBRATION WHILE DRIVING AND TIRE WEAR RESULTING IN INCREASED HYDROPLANING. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":10184770,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2004","dateComplaintFiled":"02/27/2007","vin":"WDBUF65J33A","components":"SERVICE BRAKES, HYDRAULIC,VISIBILITY,TIRES","summary":"03 MERCEDES E320 CUSTOMER BELIEVES THAT VEHICLE IS A LEMON**CC THE CONSUMER STATED THE VEHICLE HAS A FAULTY BRAKE SYSTEM. THE VEHICLE CONTINUED TO SURGE FORWARD WHILE IN ACCELERATION MODE. THE BRAKE LIGHTS ON THE VEHICLE DISPLAYED DEFECTS, THE EMERGENCY BRAKE SIGNAL WARNING LIGHT ILLUMINATED, SO THE BRAKE LIGHT SWITCH, AND PADS WERE REPLACED. THE WIPER BLADES WERE REPLACED. THE LEFT REAR TIRE HAD A SLOW LEAK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10182851,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2007","dateComplaintFiled":"02/17/2007","vin":"WDBUF65J03A","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,TIRES,UNKNOWN OR OTHER","summary":"I PURCHASED A 2003 MERCEDES BENZ E320 CUSTOM ORDERED. THERE ARE ERRATIC, INCONSISTENT,INTERMITTENT PROBLEMS OF DEFECTIVE BRAKE OPERATION, RADIO,CD,SEAT CONTROLS,INSTRUMENTATION,WINDOWS CONTROL,TIRE PRESSURE INDICATION, RESTRAINT SYSTEM,TRANSMISSION OPERATION, SRS SYSTEM. THESE PROBLEMS OCCUR RANDOMLY. TWICE,WHEN I NEEDED TO BRAKE QUICKLY THE BRAKES DID NOT STOP THE CAR. THE BRAKE ASSIST FEATURE DID NOT WORK. THE CAR'S BRAKES ARE TERRIBLE AND UNRELIABLE, AND CONSTITUTE SAFETY DANGER ON THE ROAD. THERE ARE NUMEROUS MALFUNCTIONS REPORTED BY CAR INDICATED ON THE INSTRUMENT PANEL. ALL OR MOST OF THESE PROBLEMS ARE ELECTRICAL SYSTEM PROBLEMS ASSOCIATED WITH THE GATEWAY MODULE*SOFTWARE*.THE CAN-BUS SYSTEM ON CAR,WHICH ALSO CONTROLS BRAKES,DOES NOT HAVE CORRECTLY-OPERATIONS OF WARE,AND IT AFFECTS MOST ELECTRICAL AND MECHANICAL SYSTEM FUNCTIONS IN THE CAR. THERE ARE DATA COLLISIONS AND PACKET CONFLICTS ON THE BUS BECAUSE THE SOFTWARE IS NOT WRITTEN CORRECTLY OR THE COMPUTER SYSTEM AND SOFTWARE IS OVERLOADED. READING OVER THE 55 2003 E320 COMPLAINTS ON YOUR WEBSITE,IT IS CLEAR THAT MOST OF THEM ARE DUE TO THIS SOFTWARE PROBLEM. THE CAR HAS BEEN BROUGHT BACK TO THE SELLING DEALER ,MERCEDES BENZ OF SAN DIEGO,*OVER 50 TIMES*DURING THE YEARS 2003-2007 WITH NO SOLUTION. THE CAR WARRANTY IS SET TO EXPIRE IN A WEEK, AND THESE PROBLEMS ARE NOT YET FIXED. THE NHTSB DEMAND MERCEDES BENZ EITHER REDESIGN THE SYSTEM OR REWRITE THE SOFTWARE AND TEST IT FOR ABOUT 40,000 HOURS, OR REPLACE THE VEHICLES WITH POST-2003 E-CLASS MODELS, FREE OF CHARGE THE NHTSB HAS BEEN DUPED BY MERCEDES BENZ INTO BELIEVING THAT REPLACING HARDWARE COMPONENTS SOLVE THESE PROBLEMS THE NHTSB SHOULD TEST THE NETWORK SOFTWARE BY EXAMINING DATA FLOWS AND FUNCTION CALLS DURING THE OPERATION OF THE ELECTRICAL AND MECHANICAL SYSTEM FEATURES OF AN E320 AND DIAGNOSE FOR DATA COLLISIONS AND PACKET CONFLICTS DURING AUTOMOBILE FEATURE OPERATION. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10181556,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2007","dateComplaintFiled":"02/05/2007","vin":"","components":"EQUIPMENT","summary":"AFTER SPENDING $600 OF SERVICE ON A 2003 MERCEDES E320, THE RADIO COMMAND CENTER START TO ACTING UP. IT WILL SHUT DOWN ITSELF WHILE DRIVING. TURN BACK ON, AND SHUT DOWN ITSELF AGAIN. MERCEDES OF BELLEVUE INSIST THIS IS OUT OF WARRANTY SERVICE. THE RADIO WAS FINE BEFORE SERVICE D., AND NOW THEY EXPECT US TO PAY EXTRA 3 HOURS FOR TESTING RADIO? *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10181643,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2003","dateComplaintFiled":"02/02/2007","vin":"WDBUF65J03A","components":"SERVICE BRAKES, HYDRAULIC","summary":"DEFECTIVE 2003 MERCEDES BENZ MODEL E320. CONSUMER IS SEEKING REIMBURSEMENT FROM MERCEDES BENZ. **CC","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10177352,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2006","dateComplaintFiled":"12/29/2006","vin":"WDBUF65J13A","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* - THE BRAKE SYSTEM FAILED. THE CONTACT FELT IT SHOULD BE FIXED DURING A RECALL IN 2004. THE VEHICLE WAS OPERATING WITHOUT INCIDENT. ON 12/29/06 THE CAR WOULD NOT STOP AT A RED TRAFFIC LIGHT WHEN THE BRAKES WERE APPLIED. THE CONTACT NARROWLY AVOIDED A CRASH. THE VEHICLE IS PRESENTLY AT THE DEALER.*AK UPDATED 2/6/2007 - THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSTIC TEST WERE PERFORMED. THE DEALER DETERMINED THAT THE SBC CONTROL UNIT NEEDED TO BE REFLASHED. *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10173848,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2006","dateComplaintFiled":"11/20/2006","vin":"WDBUF76J03A","components":"SERVICE BRAKES, HYDRAULIC","summary":"DT*: THE CONTACT STATED TWO RECALL LETTERS WERE RECEIVED REGARDING THE BRAKES, #05V133000 AND #04V296000. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION AND IT WAS DETERMINED THE REPAIR WORK DID NOT NEED TO BE COMPLETED. THE CONTACT THEN ALERTED THE MANUFACTURER THAT THE WORK WAS NOT DONE, AND THE MANUFACTURER DETERMINED IT WAS AT THE DEALERSHIPS DISCRETION AS TO WHETHER OR NOT THE WORK NEEDED TO BE PERFORMED.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10169373,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2006","dateComplaintFiled":"09/27/2006","vin":"WDBUF65J33A","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"I HAVE HAD SEVERAL PROBLEMS WITH MY CAR HESITATING AND JERKING FIRST FEW TIMES THEY FIXED IT THEN MY CAR STOPPED ON THE FREEWAY IN TRAFFIC GOING 40 MILES PER HOUR, THEN THE ENGINE LIGHT CAME ON AGAIN AND AFTER CHANGING THE TRANSMISSION IT STOPPED AGAIN ON THE STREET GOING 30 MILES PER HOUR. MY CAR IS STILL HESITATING AND JERKING. I AM SO TIRED OF TAKING THE CAR IN ALL THE TIME AND THEM GIVING ME A RENTAL, MY FAMILY AND FRIENDS THINK ITS FUNNY THAT I HAVE DRIVEN A RENTAL SO MANY TIMES. THE CAR HAS BEEN IN THE SHOP TOTAL OF ABOUT 50-60 DAYS TOTAL. MERCEDES WILL NOT GIVE ME MY MONEY BACK OR CHANGE MY CAR. I NEED HELP PLEASE BEFORE MY CAR STOPS ON ME AGAIN ON THE FREEWAY AND SOMEONE HITS ME OR I HIT SOMEONE. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10168315,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2006","dateComplaintFiled":"09/14/2006","vin":"WDBUF65J33A","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"MY CAR HAS STOPPED ON THE FREEWAY AS I WAS DRIVING. THEN AGAIN A FEW WEEKS LATER WHILE DRIVING IT STOPPED ON THE STREET. ALSO IT JERKS AND HESITATES OFTEN. I AM AFRAID ITS GOING TO STOP ANYTIME. THE DEALER WILL NOT GIVE ME A NEW CAR OR MY MONEY BACK. I HAVE TAKEN THE CAR IN 16 DIFFERENT TIMES AND ITS BEEN IN THE SHOP FOR OVER 45 DAYS TOTAL. MY LEASE IS GOING TO BE UP IN ABOUT 4 MONTHS, I THINK THAT IS MY THEY WILL NOT DO ANYTHING. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10161593,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2006","dateComplaintFiled":"06/29/2006","vin":"WDBUF70J43A","components":"SERVICE BRAKES, HYDRAULIC","summary":"BRAKES SQUEAL IN CONSUMER'S 2003 MERCEDES BENZ 3500. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES FOR REPAIR. THE DEALER HAS REPLACED THE ENGINE MOUNT, UPDATED SOFTWARE, REPLACED CALIPER,REPLACED FRONT AND REAR BRAKE PADS AND ROTORS AS WELL AS CHANGED A SPRING CLIP. PROBLEM STILL PERSIST. *TS *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10154809,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2006","dateComplaintFiled":"04/07/2006","vin":"WDBUF65J23A","components":"AIR BAGS","summary":"SRS LIGHT CAME AND THE VEHICLE WAS REPAIRED BY THE AUTHORIZED DEALER BUT AFTER FOUR DAYS AGAIN THE LIGHT AND WARNING CAME ON. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10151160,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2004","dateComplaintFiled":"02/24/2006","vin":"WDBUF65J63A","components":"SERVICE BRAKES, HYDRAULIC","summary":"I WAS INVOLVED IN A REAR-END COLLISION IN 9-04 WHERE MY 2003 MERCEDES (MB) WAS UNABLE TO STOP IN TIME. MY CAR WAS NOT ABLE TO STOP IN TIME EVEN THOUGH IT WAS TRAVELING ONLY ABOUT 20 MPH AND THAT I APPLIED QUICK, MAXIMUM PRESSURE TO THE BRAKES. THERE WAS ONE OTHER \"CLOSE-CALL\" A FEW WEEKS PRIOR TO THE ACCIDENT. WHEN I CALLED THE MERCEDES CUSTOMER SERVICE 800 # AND THE MERCEDES DEALER, BOTH OF THEM DENIED THAT THERE WERE ANY REPORTS OR RECALLS OF BRAKE FAILURE. THEREFORE I WAS DEEMED TO BE AT FAULT FOR THE ACCIDENT AT THAT TIME. WHEN I TOOK MY MB FOR ROUTINE SERVICE IN 2-05, THE TECH INDICATED THAT THERE WAS A BRAKE RECALL AND PROCEEDED TO MAKE THE REPAIR. NOW IN 2-06, I RECEIVED YET ANOTHER BRAKE RECALL (CAMPAIGN # 2005-110001). ONE STATEMENT IN THE RECALL WAS \"THE BRAKE PEDAL TRAVEL WILL BE NOTICEABLY LONGER WHICH COULD LEAD TO A VEHICLE CRASH.\" MY PREVIOUS ATTEMPTS AT CONTACTING MB RESULTED IN THEIR REPEATED DENIAL THAT THEY WERE AT FAULT FOR THE BRAKE FAILURE AND THE ACCIDENT. WITH THE EVIDENCE PRESENTED AND THE REPEATED NATURE OF THE BRAKE RECALLS, I FEEL THAT THEY ARE RESPONSIBLE AND SHOULD REIMBURSE MYSELF AND OTHERS LIKE ME FOR THE INCREASES IN THE INSURANCE PREMIUM AS WELL AS THE INSURANCE DEDUCTIBLE. IT IS A SMALL PRICE TO PAY FOR THE INTEGRITY OF A RENOWNED CAR COMPANY. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10137154,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2003","dateComplaintFiled":"09/20/2005","vin":"WDBUF70JX3A","components":"AIR BAGS","summary":"I HAD AN ACCIDENT TODAY THE 20TH OF SEPTEMBER WHERE ANOTHER CAR CRASHED INTO ME CAUSED CONSIDERABLE AMOUNT OF DAMAGE TO THE FRONT. THE OTHER CAR WAS GOING AT LEAST 40-50 MPH. THE OTHER CAR WAS NOT AS DAMAGED AS MINE AND NO INJURIES RESULTED YET. I AM VERY CONCERNED THAT THE AIRBAG SYSTEM DID NOT ENGAGE. *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10137018,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/02/2005","dateComplaintFiled":"09/19/2005","vin":"WDBUF65J03A","components":"AIR BAGS,VEHICLE SPEED CONTROL,EQUIPMENT","summary":"I WAS PARKING MY VEHICLE (2003 MERCEDES E 320) BETWEEN 2 CARS IN A PARKING LOT. THE VEHICLE WAS ALREADY ON THE PARKING SPOT (AFTER MAKING A RIGHT TURN TO ENTER THE SPOT ... WHILE THE FEET WERE ON THE BREAK PEDAL) WHEN THERE WAS A SUDDEN UN-INTENDED ACCELERATION THAT MADE THE VEHICLE RACE OFF AND HIT THE CONCRETE WALL ABOUT TWO FEET IN FRONT OF THE VEHICLE. THE VEHICLE SUSTAINED CONSIDERABLE DAMAGE TO THE FRONT BUMPER, HOOD, HEAD LIGHTS. THE FRONT DOORS WERE JAMMED CAUSING THE DRIVER TO USE THE PASSENGER DOORS FOR EXITING THE VEHICLE. THERE WAS BURNING SMELL (BUT NO SMOKE) IN THE CAR SOON AFTER THE IMPACT. THE AIRBAG DID NOT DEPLOY CAUSING THE DRIVER HIT THE STEERING WHEEL. AS A RESULT THE DRIVER SUFFERED SEVERE NECK, CHEST AND ABDOMINAL PAIN. THERE WAS A RECALL ON THE BRAKING SYSTEM OF THIS MODEL IN 2004. THIS AS ADDRESSED BY THE DEALER (RALLYE MORORS, ROSLYN, NY) .*JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Equipment","productYear":"9999","productMake":"MERCEDES BENZ","productModel":"HEADLIGHT LENSES","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10121724,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2005","dateComplaintFiled":"05/20/2005","vin":"WDBUF65J83A","components":"ENGINE AND ENGINE COOLING","summary":"DT: CONSUMER SMELLS A GAS ODOR IN THE CAR. SHE HAS HAD THIS SAME PROBLEM SINCE SHE BOUGHT THE CAR.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10121208,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2004","dateComplaintFiled":"05/17/2005","vin":"WDBUF70J43A","components":"SERVICE BRAKES, HYDRAULIC","summary":"DT: THE CONSUMER SAYS THAT ON OCT. 21 2004 HE TOOK HIS VEHICLE IN FOR A SAFETY RECALL TO BE TAKEN CARE OF. THE CAMPAIGN NUMBER IS 2004050014-SBS. THE RECALL WAS REGARDING THE HYDRAULIC CONTROL UNIT. THE LINE FROM THE BRAKE FLUID LOOKS AS THOUGH IT HAS BEEN CUT AND IT LOOKED LIKE ELECTRICAL TAPE HAD BEEN PLACED AROUND IT WERE THE CUT WAS LOCATED. HE TALKED TO MERCEDES AND THEY HAVE NOT GOTTEN BACK WITH HIM YET. HE HAS ALSO REPLACED THE INSTRUMENT UNIT WHICH CONTROLS ALL THE LIGHTS. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10120484,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/07/2005","dateComplaintFiled":"05/09/2005","vin":"WDBUF65J83A","components":"AIR BAGS,VEHICLE SPEED CONTROL","summary":"SUDDEN ACCELERATION","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10120059,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2005","dateComplaintFiled":"05/06/2005","vin":"4JGAB75EX3A","components":"SERVICE BRAKES, HYDRAULIC","summary":"DT: THE BRAKES HAVE BEEN BAD FROM THE TIME SHE PURCHASED THE CAR. THE FIRST TIME WAS AT 17,000 MILES UNDER WARRANTY. THE SECOND TIME WAS @3,4000 MILES, BUT SHE HAS TO PAY FOR REPAIRS. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10119677,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2005","dateComplaintFiled":"05/03/2005","vin":"WDBUF70J33A","components":"EQUIPMENT","summary":"ON MARCH 31,2005 ACCORDING TO THE NATIONAL NEWS,THE CRYSLER COMPANY SAID IT WOULD INSTALL BATTERY CONTROL SOFTWARE ON THE E-CLASS AND CLS-CLASS MODELS BUILT FROM JANUARY 2002-JANUARY 2005. THE COMPANY ALSO SAID THE BRAKING SYSTEM ON THE E, SL AND CLS-CLASS MADE SINCE JUNE 2001 WOULD BE UPDATED. MY CAR HAD BATTERY PROBLEM PRIOR TO THE NEWS, SOMEHOW THEY FIX IT BUT NOT THE SOFTWARE. UP TO PRESENT, I HAVE NOT RECEIVED ANY RECALL LETTER FROM THE COMPANY DESPITE OF THE NEWS, DESPITE THAT MY CAR IS AFFECTED (I HAD CHECKED WITHTHE COMPANY REGARDING MY VIN # AND CONFIRMED THAT IT IS AFFECTED ). I DO NOT KNOW WHEN THEY ARE GOING TO BE RESPONSIBLE TO START RECALLING AND FIXING THE PROBLEM BEFORE ANY INCIDENT WILL HAPPEN. IT HAPPEN TO ME ON THE HYDRAULIC BRAKE SYSTEM IN WHICH MY CAR JUST STOP IN THE MIDDLE OF THE STREET, WHICH I COULD HAVE BEEN KILLED. THE IRONY IS THAT ,THAT DAY I RECEIVED THE RECALL LETTER AFTER THE FACT. AT THAT TIME, I BELIEVE THAT THE COMPANY KNEW ABOUT THE PROBLEM 5 MONTHS PRIOR. PLEASE ASSIST WITH THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10103470,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2004","dateComplaintFiled":"03/25/2005","vin":"WDBUF65163A","components":"SERVICE BRAKES, HYDRAULIC","summary":"CERTIFIED LTR RE SAFETY RECALL NOTIFICATION 2004-050014 FOR 2003 E20 MERCEDES SEDAN BRAKING SYSTEM, REQUESTING INVESTIGATION. *BF THE CONSUMER STATED ANOTHER MOTORIST VEHICLE BEGAN BOBBING FROM SIDE TO SIDE THEN SUDDENLY JUMPED OVER IN FRONT OF THE CONSUMERS VEHICLE. SUDDENLY THERE WAS A LOUD NOISE FOLLOWED BY A THICK PLUME OF WHITE SMOKE WHICH RAPIDLY ENGULFED THE VEHICLE. THE CONSUMER'S FOOT DEEPLY DEPRESSED THE BRAKES AND THE VEHICLE SIMPLY DID NOT STOP UNTIL IT COLLIDED INTO THE BACK OF ANOTHER VEHICLE. THE CONSUMER WAS INFORMED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE CONSUMER REQUESTED COMPENSATION. *SC THE CONSUMER RECEIVED A RECALL LETTER AFTER THE ACCIDENT. 04V296000. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10113493,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2005","dateComplaintFiled":"03/04/2005","vin":"","components":"POWER TRAIN","summary":"WHILE DRIVING AT VARIOUS SPEEDS A VERY LOUD NOISE CAME M THE ENGINE. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE IT WAS DETERMINED THAT THE NOISE WAS DUE TO DEFECTIVE AUTOMATIC TRANSMISSION. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10109036,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2004","dateComplaintFiled":"01/27/2005","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"INTERMITTENTLY WHEN LIFTING FOOT OFF THE BRAKE PEDAL AND COMMENCE TO DEPRESS THE BRAKE PEDAL AGAIN IT CAUSES A LACK OF BRAKING. VEHICLE HAD BEEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THEY COULD NOT LOCATE A PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10105682,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2005","dateComplaintFiled":"01/03/2005","vin":"WDBUF65J03A","components":"TIRES","summary":"GOODYEAR TIRE DEFECT GOODYEAR LS TIRE. TIREES ARE CUPPING STARTING AT APPROX.15000 MILES. TIRES MUST BE REPLACED AT 20000 MILES. NO RESPONSE BY GOODYEAR. GOODYEAR HAS HAD 294 ON-LINE COMPLAINTS FOR THIS TIRE WITH APPROX. 85% FOR THIS OR SIMULAR PROBLEM. THE VEHICLE WAS CHECKED OKAY. SEE WWW.GOODYEAR.COM. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"EAGLE LS","size":null,"manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10101163,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2004","dateComplaintFiled":"11/17/2004","vin":"WDBUF65JX3A","components":"SERVICE BRAKES, HYDRAULIC","summary":"AFTER RECEIVING NHTSA RECALL 04V296000 MADE CONTACT WITH THE DEALER. CONSUMER WAS TOLD THAT VEHICLE COULD NOT BE SERVICED UNTIL JANUARY 2005.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10101239,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2004","dateComplaintFiled":"11/17/2004","vin":"WDBUF65J33A","components":"POWER TRAIN","summary":"GENERALLY CONSUMER'S VEHICLE HESITATES TO MOTION WHEN IMMEDIATELY PRESSING THE GAS PEDAL. ONCE IN GEAR VEHICLE SUDDENLY ACCELERATES, RESULTING IN A JERK.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10099042,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/13/2004","dateComplaintFiled":"10/29/2004","vin":"WDBUF65J23A","components":"SEAT BELTS","summary":"THE CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, IN WHICH THE SPEED WAS UNDETERMINED. THE SEAT BELT FAILED TO HOLD THE CONSUMER. THE CONSUMER RECEIVED HEAD INJURIES AND WAS TRANSPORTED TO THE LOCAL HOSPITAL. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10097992,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2004","dateComplaintFiled":"10/29/2004","vin":"WDBUF70J33A","components":"SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, OTHER,VISIBILITY,UNKNOWN OR OTHER","summary":"I OWN A MERCEDES E 500 ,YEAR 2004.I FOUND OUT ABOUT THE RECALL FOR THE BRAKE PROBLEM AFTER I ALMOST KILL MYSELF WHEN THE BRAKE SYSTEM FAILED YESTERDAY. THE MERCEDES FAILED TO INFORM THE CONSUMER ESP. THIS KIND OF DEFECT. I FOUND OUT THAT THIS RECALL WAS SINCE MAY AND HAD TO EXPERIENCE MYSELF BEFORE RECEIVING THE RECALL LETTER. THIS IS NOT A GOOD BUSSINESS PRACTICE AND IN FACT A NEGLIGENCE ON THE PART OF THE COMPANY. THIS CAN CAUSE MY LIFE AND MAY OTHERS WHO OWN THE SAME MODEL OF CAR IN WHOM I KNOW A FEW AND THEY HAVE NOT RECEIVED ANY RECALL LETTER.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10096507,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2004","dateComplaintFiled":"10/27/2004","vin":"WDBUF65J33A","components":"ELECTRICAL SYSTEM","summary":"CAR PURCHASED AND ALWAYS SERVICED AT FLETCHER JOHES, NEWPORT BEACH, CA..A TOTAL OF 20 PLUS FAULTS AND 13 WEEKS IN REPAIR OUT OF 12 MONTH OF OWNERSHIP...HAD ASKED DEALER TO TAKE THE CAR BACK AND REPLACE IT WITH AN ALTERNATOR. DEALER WANTS US TO TRADE IN AND PURCHASE A NEW CAR. AFTER PAYING $50,000 FOR A QUALITY NAME, THIS SEEMS LIKE A JOKE. 1. FOUL AMONIA SMALL FROM A/C WHEN CAR IS FIRST STARTED. DEALER CHANGED VENTILATION FILTER BUT SMELL CONTINUES. 2. RADIO BUTTON STICKS. DEALER SAYS MB DOES NOT WANT TO FIX THIS. CAR IS WARRANTY FOR ANOTHER FOUR YEARS. 3. CONVINENCE SETTINGS FOR LIGHTS AND MIRROR KEEP RESETTING. DEALER SAYS THEY FOUND NO FAULT CODE BUT THIS PROBLEM REMAINS. 4. WHEN GOING UP HILL THE TRANSMISSION UPSHIFTS AND THE CAR GOES TO A CRAWL THEN STALLS, WHEN ACCELATOR IS PRESSED, THE TRANSMISSION DOWNSHIFTS TO 1ST GEAR AND THE CAR LEAPS FORWARD. DEALER SAYS THEY FOUND NO FAULT CODE BUT THIS PROBLEM REMAINS.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10095507,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/28/2004","dateComplaintFiled":"10/01/2004","vin":"WDBUF65J93A","components":"AIR BAGS,SEAT BELTS","summary":"THE VEHICLE'S AIR BAGS DID NOT DEPLOY PROPERLY UPON IMPACT. *NM ON AUG 2004 THE CONSUMER WAS INVOLVED IN AN AUTO ACCIDENT AND THE VEHICLE SLID UNDER THE REAR OF A FORD EXCURSION. THE CONSUMERS STOMACH HIT THE STEERING WHEEL BRANDING HER STOMACH WITH THE MERCEDES EMBLEM SCALDING HER LEFT ARM. THE CONSUMER HAD TO GET ASSISTANCE GETTING OUT OF THE SEAT BELT. REPORTED PROBLEM WITH THE SRS SYSTEM IN DEC 2002. AIRBAG DID NOT DEPLOY. *TC","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10093127,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2004","dateComplaintFiled":"09/24/2004","vin":"","components":"EQUIPMENT","summary":"PURCHASED 2003 MERCEDES E-320 ON 1/10/04 FROM LEITH MERCEDES IN RALEIGH, NC, TWO HOURS FROM MY HOME. WHEN I PICKED UP THE CAR, THE TELE-AID DID NOT WORK - MODULE REPLACED - OLD PART NOT AVAILABLE; ADJUSTING MOTOR FOR OUTSIDE MIRROR DID NOT WORK - MOTOR REPLACED - OLD PART NOT AVAILABLE. IN MAY, 2004, DASH MESSAGE SAID CONTACT DEALER. CONTACTED DEALER WHO SENT FLATBED FOR CAR. HAD CAR FOR 3 WEEKS. NO EXPLANATION OF FAILURE. FINALLY ARRANGED A RENTAL CAR FOR ME. CAR IS CURRENTLY AT DEALER FOR A/C FAILURE (DROVE 1,400 MILES WITH NO A/C!) LEAKY TRUNK (PART OF THAT TRIP WAS IN THE RAIN, AND MY LUGGAGE AND OTHER ITEMS IN THE TRUNK GOT WET) \"GROANING NOISE\" IN ENGINE COMPARTMENT, WHISTLING SUNROOF( WHICH HAS ALREADY BEEN REPLACED BECAUSE OF WHISTLING - OLD PART NOT AVAILABLE) WHISTLING FAN;AMBIENT LIGHTING AND WINDSHIELD WIPERS COME ON AT WILL; REAR OVERHEAD LIGHT DOES NOT WORK; CLOCK LOSES TIME. THIS TIME, UNDER DURESS, THEY ARRANGED A LOANER VEHICLE FOR ME. HAVE HAD ONE CALL FROM DEALER SINCE CAR WAS BROUGHT IN ON 9/12/04 TO CLARIFY AN ITEM ON MY LIST. THEY \"DID NOT KNOW\" WHEN MY CAR WOULD BE READY. TODAY IS 9/22 AND I HAVE NOT HEARD FROM THEM. WHEN I ASKED DEALER ABOUT BRAKE RECALL, THEY SAID THEY HAD NO KNOWLEDGE OF IT, EVEN THOUGH IT WAS ON THE FRONT PAGE OF USA TODAY. I HAVE ASKED FOR A FREE EXTENDED WARRANTY AS THE CAR HAD 5,000 MILES ON IT WHEN PURCHASED - (IT NOW HAS 18,000+ - SO MY WARRANTY IS FOR 1 YEAR OR 50,000). THEY WILL \"GET BACK TO ME\" ON IT. SO FAR, I HAVE NOT HEARD A WORD. I TRAVEL ALOT ALONE, AND THE CAR IS MAKING ME UNEASY. MY HUSBAND REFUSES TO DRIVE IT. I BELIEVE THE CAR IS A LEMON! ALSO, WHEN I ARRANGED TO PURCHASE THE VEHICLE, THEY TOLD ME THE CAR WOULD BE A NEW ONE, THEN CALLED ME TO TELL ME IT WAS, IN FACT, A \"DEMO\" MODEL. IT LOOKS AS IF THEY WERE TRYING TO UNLOAD IT AND I BOUGHT IT! *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10089753,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2004","dateComplaintFiled":"08/25/2004","vin":"","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"WHILE DRIVING AT ANY SPEED VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND DROVE IT TO DEALER FOR INSPECTION. MECHANIC DETERMINED THAT TRANSMISSION AND COMPUTER SENSOR NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED, AND THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10086879,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2004","dateComplaintFiled":"08/15/2004","vin":"WDBUF70J53A","components":"SERVICE BRAKES, HYDRAULIC","summary":"100% BRAKE FAILURE/LOST I LEFT MY OFFICE AT 02:30 AM. 3.5 MILES FROM HOME, AS I'M DRIVING UP HILL APPROXIMATE SPEED OF 55 MILES PER HR TEMP. OF 75 DEGREES DRY ROAD CONDITIONS. I APPROACH ONE OF THE INTERSECTIONS AS I PRESS ON THE BRAKE THERE IS 100% BRAKE FAILURE THE PEDAL FEELS NORMAL NOT HARD NOT SOFT NORMAL, THE WARNING SYSTEM ACTIVATES A RED LETTERING DISPLAY ON THE INSTRUMENT PANEL STOP! VEHICLE BRAKE (SOMETHING) I CAN\u0019T REMEMBER THE INSTRUCTIONS OTHER THAN STOP VEHICLE BUT I COULD NOT STOP AT ALL. I PROCEEDED TO DOWNSHIFT AND FLICKERING MY HI/LOW BEAMS TO MAKE THE RED LIGHT TURN GREEN WITH SUCCESS IT TURNS GREEN AS I REACHED THE INTERSECTION, SINCE MY CAR WAS GOING UPHILL IT MADE IT EASIER TO COME TO A STOP. THERE IS NO PHYSICAL CONSEQUENCE, PROBABLY DUE TO THE HR. OF THE DAY IT WAS BUT IT MAKES ME THINK ABOUT WHAT IF I WAS ON MY WAY DOWN TO WORK @ 8:00 AM. I COULD HAVE KILLED MY SELF MY 3 KIDS OR SOMEONE ELSE\u0019S FAMILY OR YOURS FOR THAT MATTER. MY VEHICLE IS AT THE DEALERS NOW THE LAST REPORT FROM THE ASST. MANAGER IS THAT THE THERE WAS AN ENGINEER BEING SENT FROM MERCEDES BENZ TO INSPECT VEHICLE. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10086185,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2004","dateComplaintFiled":"08/04/2004","vin":"WDBUF76J33A","components":"SERVICE BRAKES, HYDRAULIC","summary":"PLEASE SEE PREVIOUSLY FILED REPORT #10083022. ON MONDAY, AUGUST 2, 2004, THE BRAKE FAILURE DESCRIBED IN THE ABOVE-MENTIONED REPORT OCCURRED AGAIN. THE FAILURE OCCURRED WHILE STOPPED AT A TRAFFIC LIGHT. I HAD MY FOOT ON THE BRAKE, HOLDING THE CAR AT THE STOP. IT FELT LIKE THE CAR HAD BEEN TAPPED FROM BEHIND, BUT THERE WAS NO VEHICLE BEHIND ME. THE DASH WARNING CAME ON AGAIN SHOWING THE SAME TWO MALFUNCTIONS PREVIOUSLY LISTED AND THE WARNING BEEP SOUNDED. THIS TIME THERE WAS SOME BRAKE ACTION REMAINING IN THE PEDAL. THE CAR BEGAN TO IDLE VERY ROUGHLY, BUT BECAUSE THERE WERE SOME BRAKES LEFT, I DROVE THE CAR FOUR BLOCKS HOME. THE DEALER IS PICKING THE CAR UP...AGAIN. SEE VOQ 10033232 ALSO. *DSY. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10083022,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2004","dateComplaintFiled":"07/30/2004","vin":"WDBUF76J33A","components":"SERVICE BRAKES, HYDRAULIC","summary":"1- VEHICLE (2003 MERCEDES-BENZ E55) WAS TRAVELING AT 65-70 MPH ON GARDEN STATE PARKWAY (NJ). I WAS APPROACHING EXIT 109 WHEN A CAR ENTERING FROM THE RIGHT DECIDED TO CROSS THREE LANES OF TRAFFIC, CUTTING ME OFF. *AK 10086185 2- WHEN I TOOK MY FOOT OFF THE GAS QUICKLY, THE DASH LIT UP RED, A WARNING BEEP CAME ON AND A MALFUNCTION MESSAGE TOLD ME \"BRAKE MALFUNCTION-STOP VEHICLE\" (A BIT IRONIC, HUH?). THE BRAKE PEDAL WAS SOFT TO THE FLOOR. I DOWNSHIFTED TWO GEARS AND TRIED PUMPING THE BRAKE PEDAL, BUT FINALLY HAD TO STOP THE CAR BY DOWNSHIFTING THE TRANSMISSION AGAIN AND APPLYING THE PARKING BRAKE. I PULLED THE CAR ONTO THE SHOULDER. THE DASH SHOWED TWO MALFUNCTIONS, BRAKES AND ESP (TRACTION CONTROL), AND THE WARNING BEEP CONTINUED UNTIL I REMOVED THE KEY. I RESTARTED THE VEHICLE SEVERAL TIMES AS INSTRUCTED BY THE INSTRUMENT PANEL, UNTIL FINALLY THE DASH ADVISED \"NO MALFUNCTIONS,\" AND THE PEDAL REGAINED ITS NORMAL FEEL, AT WHICH POINT I DROVE SLOWLY HOME. ABOUT 1/4 MILE FROM MY HOUSE THE FAILURE REPEATED ITSELF. I PULLED INTO A PARKING LOT AND TRIED TO SLOW THE CAR FROM A WALKING PACE USING ONLY THE BRAKE PEDAL. WITH BOTH FEET ON THE PEDAL AND CONSIDERABLE FORCE APPLIED, THE BRAKES COULD BARELY STOP THE CAR FROM EVEN THAT SPEED. I STOPPED THE CAR AGAIN USING THE PARKING BRAKE AND REPEATED THE TURN IT ON/TURN IT OFF SEQUENCE UNTIL GETTING THE \"NO MALFUNCTION\" SCREEN AGAIN AND DROVE THE REST OF THE WAY HOME. UPON ENTERING MY DRIVEWAY, I GOT THE FAILURE MESSAGE AGAIN, SLOWED THE CAR IN THE SAME MANNER AS BEFORE AND PARKED IT. 3- THE DEALER PICKED UP THE CAR ON A FLATBED AND BROUGHT IT IN FOR SERVICE. I ALSO CONTACTED THE NHTSA PRIOR TO ALLOWING THE CAR TO BE TOWED AWAY IN CASE ANY INVESTIGATION NEEDED TO BE PERFORMED. ULTIMATELY, THE ABS/ESP CPU WAS REPLACED UNDER WARRANTY AND THE CAR WAS RETURNED ON JULY 27, 2004. COPIES OF THE REPAIR ORDER HAVE BEEN FAXED TO SCOTT YON AT NHTSA FOR REVIEW. THE CAR HAS PERFORMED PROPERLY SINCE THE REPAIR.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10083519,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2004","dateComplaintFiled":"07/22/2004","vin":"WDBUF65J03A","components":"POWER TRAIN","summary":"WHEN THE CONSUMER ATTEMPTED TO SHIFT THE VEHICLE, IT HESITATED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. A LOUD NOISE WAS HEARD COMING FROM THE FRONT AND THE VEHICLE VIBRATED WHILE DRIVING. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CONTROL MODULAR WAS REPLACED ON THIS VEHICLE TWICE. THE CONSUMER INFORMED THE MECHANIC THE PROBLEM HAS NOT BEEN RESOLVED. THE MECHANIC INFORMED THE CONSUMER A REPRESENTATIVE WOULD COME DOWN TO INSPECT THE VEHICLE. PLEASE FILL IN ADDITIONAL INFORMATION. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10083232,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2004","dateComplaintFiled":"07/19/2004","vin":"WDBUF76J33A","components":"SERVICE BRAKES, HYDRAULIC","summary":"NEW BRAKES WERE INSTALLED ON VEHICLE , AND THEY FAILED WHILE IT WAS GOING ABOUT 70 MPH. VEHICLE SLOWED DOWN, BUT THE BRAKES DID NOT GRAB COMPLETELY, EVEN WHEN THE VEHICLE WAS GOING ABOUT 10 MPH. CONSUMER CONTACTED THE MANUFACTURER AND INFORMED THEM OF THE PROBLEM. HOWEVER, THEY WOULD DO NOTHING ABOUT IT. *AK SEE VOQ 10083022, 10086185. *DSY","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10078334,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2003","dateComplaintFiled":"06/16/2004","vin":"WDBUF65J13A","components":"ELECTRICAL SYSTEM","summary":"ON THE '03 & '04 E CLASS THERE IS NO WAY TO SET UP THE PREFERENCE FOR THE RADIO TO SCAN TO THE NEXT PRE-SET STATION FROM THE WHEEL, OR ANY WHERE ELSE. ITS IS NOT A CHOICE TO BE SELECTED IN SETTINGS OR ANY WHERE ELSE. IT WILL ALWAYS SCAN TO THE NEXT FREQUENCY THAT IS ON AIR. THE '02S HAD THE CHOICE AVAILABLE TO THE OWNER IN \"SETTINGS\", BUT NOT THE NEW E CLASS (W211'S) IN THE USA. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10071611,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/17/2004","vin":"WDBUF65J33A","components":"VEHICLE SPEED CONTROL","summary":"WHILE APPLYING THE ACCELERATOR PEDAL THE VEHICLE JERKED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NINE TIMES, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK CONSUMER ALSO EXPERIENCED LOST OF POWER STEERING DUE TO FLUID LEAKING INTO THE GROUND. DEALER REPLACED POWER STEERING GEAR BOX. ALSO, SUNROOF DOESN'T CLOSE. DEALER REPLACED SLIDING ROOF ANGLE BRACKET. *LA","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10072594,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2004","dateComplaintFiled":"05/14/2004","vin":"WDBUF65J53X","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"I PURCHASED A MERCEDES-BENZ E320 IN JUNE 2003 AND HAVE CONTINUED TO HAVE AN ISSUE INVOLVING UNCONTROLLED ACCELERATION AND SPEED \"SURGES\" SINCE SEPTEMBER 2003. THE CONDITION SEEMS TO BE MORE PREVALENT WHEN THE VEHICLE IS APPROACHING LOW SPEEDS OR IN A DOWNHILL PLANE THE DEALERSHIP HAS ATTEMPTED TO REPAIR THE VEHICLE DURING FIVE (5) SERVICE APPOINTMENTS AND HAS ACKNOWLEDGED THEY ARE AWARE OF THE UNCONTROLLED POWER, OR ACCELERATION, FLUCTUATIONS. THEY HAVE ATTEMPTED TO REPAIR THE VEHICLE USING M-B ADVICE; WITHOUT SUCCESS. M-B REPRESENTATIVES HAVE ACKNOWLEDGED THIS CONDITION EXISTS AS WELL; BUT, THAT IT IS NOT A \"WARRANTABLE DEFECT.\" THIS \"SURGING\" HAS FURTHER DEVELOPED INTO \"BUCKING\" ON SEVERAL OCCCASIONS CAUSING LOSS OF CONTROL OF THE VEHICLE. THIS CONDITION APPEARS TO BE SIMILAR TO OTHER COMPLAINTS FILED WITH THE NHTSA REGARDING THE E320 WHERE THE TORQUE CONVERTER LOCK UP IS DESCRIBED. I DO BELIEVE IT IS A SAFETY HAZARD DUE TO THE INABILITY TO CONTROL THE POWER / SPEED FLUCTUATIONS OF THE VEHICLE.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10073519,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2003","dateComplaintFiled":"05/12/2004","vin":"","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"WHILE DRIVING AT ANY SPEED AND WHEN DEPRESSING THE BRAKES CONSUMER HEARD A NOISE COMING FROM THE ENGINE. THE NOISE OCCURRED AT LEAST 23 TIMES SINCE OWNERSHIP OF THE VEHICLE. ALSO, TRANSMISSION CAUSED THE VEHICLE TO JERK WHEN THE GAS PEDAL WAS DEPRESSED. DEALER EXAMINED THE VEHICLE THREE TIMES. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10065348,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2004","dateComplaintFiled":"04/29/2004","vin":"WDBUF65J63A","components":"SUSPENSION","summary":"WHILE DRIVING AT ANY SPEED VEHICLE PULLED TO THE RIGHT. DEALER INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT SOLVE THE PROBLEM. THE LAST TIME VEHICLE WAS AT THE DEALER, TECHNICIAN DETERMINED THE NEED TO BUY A SPECIAL KIT FOR VEHICLE ALIGNMENT. *AK MANUFACTURER REFUSED TO CORRECT PROBLEM EVEN THOUGH VEHICLE IS UNDER WARRANTY. *LA","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10064824,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2004","dateComplaintFiled":"03/24/2004","vin":"","components":"UNKNOWN OR OTHER","summary":"THE VEHICLE'S GEAR SHIFT BECAME VERY HOT WHEN THE VEHICLE WAS PARKED IN THE SUN FOR A LONG PERIOD OF TIME. AS A RESULT THE DRIVER BURNED HIS HANDS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10060856,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2003","dateComplaintFiled":"03/09/2004","vin":"WDBUF65J43A","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"VEHICLE LUNGES FORWARD AND SLOWS UNEXPECTEDLY. UPON ACCELERATION WILL JERK BACK AND FORTH AS IT IS ABOUT TO STALL.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10060597,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2004","dateComplaintFiled":"03/06/2004","vin":"WDBUF70J23A","components":"SERVICE BRAKES, HYDRAULIC","summary":"TOTAL BRAKE FAILURE. MERCEDES BENZ 2003 E500.....I HAD JUST STARTED THE CAR, PUT IT INTO DRIVE AND WITHIN 20 FEET, I RECEIVED A WARNING DISPLAY TO STOP VEHICLE, BRAKES INOPERATIVE. I WAS ABLE TO STOP CAR WITH PARKING BRAKE. THIS CAR'S BRAKING SYSTEM IS A \"BRAKE BY WIRE\" TYPE. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10054887,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2003","dateComplaintFiled":"01/26/2004","vin":"WDBUF65J73A","components":"EQUIPMENT","summary":"MERCEDES 2003 E320: THE PARKTRONICS IN THE CAR, ARE SET OFF BY CONSTANT RAIN OVER THE HOOD OF THE CAR, IN SPEEDS UP TO 10MPH. THE DOUBLE RED LIGHTS GO OFF AND THE PARKTRONICS WARNING BUZZERS GO OFF, WARNING THAT YOU HAVE HIT A SOLID OBJECT. I WAS DRIVING THROUGH THE PARKING LOT OF A KROGER GROCERY STORE AND MY PARKTRONICS WARNING LIGHTS AND BUZZERS WENT OFF WARNING THAT I HAD HIT SOMETHING SOLID. I TOOK THE CAR INTO PARK PLACE MERCEDES IN DALLAS TEXAS AND THEY REPLACED MY PARKTRONICS TWICE, THEN THE THIRD TIME I BROUGHT THE CAR IN FOR THE SAME PROBLEM, THEY INFORMED ME THAT THEY WOULD NOT REPLACE THEM ANYMORE, BECAUSE MERCEDES DID NOT CONSIDER THIS A DEFECT ANY LONGER, BUT THAT THEIR PARKING SENSORS WERE VERY SENSITIVE TO RAIN RUNNING OVER THE FRONT OF THE CARS HOOD. I WOULD HAVE TO LIVE WITH THE SOLID OBJECT WARNING BUZZERS GOING OFF BECAUSE MERCEDES NO LONGER CONSIDERED THIS A DEFECT. THIS CAN POSE SERIOUS PROBLEM WITH ANYONE DRIVING IN A HEAVY OR BLINDING RAIN AND THEIR CAR KEEPS WARNING THEM, THAT THEY HAVE HIT A SOLID OBJECT. ESPECIALLY IN HEAVY RUSH HOUR TRAFFIC WHERE DRIVERS ARE MOVING AT LOWER SPEEDS, AND SLAMMING ON YOUR BREAKS EVERY TIME THE CAR WARNS THAT YOU HAVE HIT A SOLID OBJECT, WHEN YOU HAVE NOT, IS A SERIOUS SAFETY RISK. MY MERCEDES E320 HAS SPENT 47 DAYS IN 2003, IN THE DEALERSHIP REPAIR DEPARTMENT FOR MAJOR ELECTRICAL SYSTEM FAILURES, WHICH ARE COMMON TO THE ENTIRE 2003 E320 RELEASE. *LA","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10054891,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2003","dateComplaintFiled":"01/26/2004","vin":"WDBUF65J73A","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"THROTTLE CONTROL FAILURE CAUSING EXACTLY A 20 SECOND DELAY BEFORE THE CAR WOULD ACTUALLY ACCELERATE AFTER PRESSING THE ACCELERATOR. THIS CAUSED ME TO BE IN NEARLY 3 ACCIDENTS, BECAUSE THE CAR DID NOT MOVE WHEN I WAS IN THE MIDDLE OF AN INTERSECTION AND PULLING OUT OF A PARKING SPOT, CARS WERE COMING, BUT I COULD NOT MOVE FORWARD, UNTIL AFTER THE 20 SECOND ACCELERATION DELAY. WHEN I TURNED THE CAR INTO PARKPLACE MERCEDES, THE INVOICE SHOWED THAT THEY HAD TO REPLACE MY IGNITION SYSTEM AS WELL AS THE THROTTLE CONTROL SYSTEM. *LA","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10054897,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2003","dateComplaintFiled":"01/26/2004","vin":"WDBUF65J73A","components":"ENGINE AND ENGINE COOLING","summary":"THE PURGE VALUE FOR THE EMISSION CONTROL SYSTEM, MAKES A TAPPING NOISE IN THE ENGINE AT IDLE, AS IF THE CAR IS LOW ON OIL. WHEN I TOOK THIS IN TO THE DEALERSHIP TO SEE WHAT THE TAPPING NOISE WAS, THEY EXPLAINED THAT A LOUD METAL TAPPING NOISE WAS NORMAL ON THE MERCEDES. THEY STATED THEY WOULD PUT A NEW \"PURGE VALUE\" IN THE CAR TO SEE IF THAT WOULD QUITE THE LOUD NOISE IN THE ENGINE. UPON DOING SO, THE CAR BEGAN JERKING BACK AND FORTH VIOLENTLY WHEN ATTEMPTING TO ACCELERATE. THE PROBLEM BECOMES GRADUALLY WORSE, THE CHECK ENGINE LIGHT COMES ON, THE CAR BEGINS CONSUMING LARGE AMOUNTS OF GASOLINE (ABOUT 8-10 MPG), THE CAR WILL ROCK FROM SIDE TO SIDE AT AN IDLE STOP AND WILL HESITATE FOR 10-30 SECONDS, WHEN ATTEMPTING TO ACCELERATE FROM A STOP. *LA","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10054893,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2003","dateComplaintFiled":"01/26/2004","vin":"WDBUF65J73A","components":"EQUIPMENT","summary":"THIS IS THE BIGGEST SECRET KEPT BY MERCEDES BENZ ON THE NEW BODY STYLE OF THE 2003, E-CLASS CARS COMPLETE FIBER OPTICS FAILURE IN THE CAR BEGINS IN THE CAR AT 89 DEGREES F, THIS WILL BE DEMONSTRATED BY THE AUDIO SYSTEM RAPIDLY SKIPPING FROM CD TO CD IN THE 6 CD CHANGER, AND THEN THE VOLUME IN THE AUDIO SYSTEM WILL BECOME UNCONTROLLABLE FOR 15 MINUTES OR LONGER. THE VOLUME WILL TURN TO MAXIMUM VOLUME ON ITS OWN AND STAY THERE UNTIL YOU TURN THE CAR OFF, IF YOU ARE DRIVING AND DO NOT TURN THE CAR OFF, THE VOLUME LEVEL WILL STAY AT MAXIMUM VOLUME FOR 15 MINUTES OR MORE, THEN LOWER ITSELF DOWN DURING A 20 SECOND INTERVAL TO A MUTED STATE, THE AUDIO SYSTEM WILL TURN ITSELF OFF. THEN, TURN ITSELF BACK ON, TO FULL VOLUME AND REPEAT THE CYCLE. DURING THIS ENTIRE TIME, THE PERSON IN THE CAR WILL HEAR A VERY LOAD POPPING NOISE IN THE SPEAKERS, IN ADDITION TO ANY OF THE MUSIC BLASTING FROM THE STEREO SYSTEM. IF YOU TURN THE CAR OFF AND LEAVE IT FOR SEVERAL HOURS AND ALLOW IT TO COOL DOWN. THIS WILL NOT OCCUR AGAIN, UNTIL THE STEREO HEATS UP AGAIN. AFTER REPLACING MY CD SYSTEM MULTIPLE TIMES, MERCEDES REPLACE MY REAR COMPUTER TWICE AND MY MAIN FRONT COMPUTER ONCE, THEN BUILT A FAN TO COOL THE FIBER OPTICS SYSTEM. HOWEVER, THIS FAN IS ONLY INSTALLED TO MERCEDES OWNERS WHO REPEATEDLY COMPLAIN ABOUT FIBER OPTICS FAILURES AND UNCONTROLLABLE VOLUME ON THEIR STEREOS WHILE DRIVING. THIS IS A WELL DOCUMENTED PROBLEM ON ALL MERCEDES COMPLAINT WEBSITE, HOWEVER PEOPLE ARE UNAWARE THAT IT IS CAUSED BY AN OVERHEATING OF THE FIBER OPTICS SYSTEMS AT 92 DEGREES. IT APPEARS THAT THE MAJORITY OF DEALERSHIPS REPEATEDLY REPLACE THE CD SYSTEM FOR CUSTOMERS BECAUSE THEY ARE UNAWARE OF THE DEFECTIVE FIBER OPTICS SYSTEM IN THE 2003 E-CLASS MERCEDES. *LA","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10051563,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2003","dateComplaintFiled":"01/03/2004","vin":"WDBUF70J93A","components":"SEAT BELTS","summary":"I ACQUIRED A 2003 MERCEDES E500 ABOUT A YEAR AGO AND I STILL CANNOT ATTACH MY SEATBELT WITHOUT TILTNG THE SEAT BACK AFTER I AM IN THE CAR. I LIKE TO DRIVE IN THE UPRIGHT POSITION AND THE BELT WILL NO GO IN THE RECEIVER! WHEN I TOOK IT INTO THE DEALER I WAS TOLD THERE WAS NOTHING WRONG WITH THE SYSTEM TO WHICH I SAY A VEHICLE'S BELT SHOULD BE EASILY INSERTED WITHOUT GOING INTO THE CAR AND RECLINING THE SEAT TO INSERT THE BELT AND THEN READJUSTING THE SEAT FOR COMFORT. I ALSO CALLED CUSTOMER ASSISTANCE AND WAS ADVISED THERE IS NOTHING WRONG. AN EXTENSION TO THE RECEIVER MIGHT WORK BUT WHATEVER THE ANSWER \"I NEED HELP\" I CALLED YOUR HOTLINE AND I TOLD SOMEONE THE SAME STORY BUT NO ONE EVER GOT BACK TO ME. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10047007,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2003","dateComplaintFiled":"12/02/2003","vin":"WDBUF65J83A","components":"STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY","summary":"I OWN A 2003 E-CLASS MERCEDES BENZ PURCHASED THIS YEAR FROM RALLEY MOTORS, ROSLYN, NEW YORK. SINCE I TOOK THE TITLE TO THE VEHICLE, THERE HAS BEEN UNCONTROLLED MILD ACCELERATION AT LOW SPEEDS, THE CAR BUCKS AND SHAKES UPON DE-ACCELERATION RESULTING IN MY HAVING LOST CONTROL OF THE VEHICLE AND CONSEQUENTLY REQUIRING MY JAMMING ABRUPTLY ON THE BRAKES TO AVOID HITTING ANOTHER VEHICLES AND PEDESTRIANS. IN ADDITION, THE CAR HAD SIGNIFICANTLY STEERED TO THE RIGHT AT ALL TIMES, REQUIRING MY CONSTANTLY HAVING TO STEER TO THE LEFT IN ORDER TO DRIVE STRAIGHT AHEAD. THE DEALERSHIP HAS ADMITTED THAT IT CAN NOT REPAIR THE TRANSMISSION PROBLEM, IE; THE UNCONTROLLED CHANGE OF SPEED, BUCKING AND ACCELERATION OF THE MOTOR VEHICLE. THEY HAVE ALSO REPLACED THE INSTRUMENT CLUSTER WHICH I BELIEVE IS AN IMPORTANT VEHICLE COMPUTER WHICH CONTROLS MANY SYSTEMS OF THE CAR, AND THE VEHICLE NOW HAS THE THIRD INSTRUMENT CLUSTER, ALL IN ONE YEAR OF OWNERSHIP, ALL DUE TO PRODUCT DEFECTS! THE SERVICE MANAGER HAS ADMITTED TO ME THAT THERE IS A DESIGN DEFECT IN THE TRANSMISSION WHICH THERE ALLEGEDLY IS NO FIX TO CORRECT THE PROBLEM. I WAS INFORMED THAT DUE TO HORRIBLE GAS MILEAGE, THE TORQUE CONVERTER OF THE TRANSMISSION IS SPECIFICALLY DESIGNED TO LOCK UP AT LOW SPEEDS, AND THIS IS THE REASON WHY THE 2003 AND 2004 E-CLASS AUTOMOBILES HAVE THIS TRANSMISSION PROBLEM. THE SERVICE MANAGER HAD ADVISED ME THAT HE KNOW OF NO FIX FROM THE FACTORY. THE DEALERSHIP BECAME FRUSTRATED WHEN I EXPRESSED MY DISPLEASURE, AND HAS NOW INFORMED ME THAT THEY WILL NO LONGER SERVICE MY BRAND NEW AUTOMOBILE. *LA *SCC THE CONSUMER STATED THE ENGINE STALLED, THE WIPER BLADES WERE NOISY. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10043369,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2003","dateComplaintFiled":"10/22/2003","vin":"","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"MERCEDES E320-ANOTHER ELECTRICAL PROBLEM WITH THE SRS-RESTRAINT LIGHT-GATEWAY. MERCEDES CLAIMS REAR AIRBAG PROBLEM, CAR UNSAFE TO DRIVE, BUT IF YOU DIDN'T BUY IT FROM SERVICING DEALER, NO LOANER! MB VEHICLE MOTOR INQUIRY INDICATED CAR WAS NAV PRE-WIRED. PLANNED INSTALLATION WHEN AVAILABLE, NO PREPAY, NOW I'M STUCK WITHOUT NAV, REASON I BOUGHT MB *LA","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10041141,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2003","dateComplaintFiled":"10/03/2003","vin":"WDBUF70J83A","components":"SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT","summary":"THE CAR HAS BEEN A DISAPPOINTMENTS SINCE I GOT IT IN JANUARY 28,2003. IT HAS HAD MANY PROBLEMS AND THE DEALERSHIP SAID ITS FIX. AUTOHAUS MERCEDES BENZ IN POMPANO BEACH , FLORIDA SOLD ME A CAR THAT HAS BEEN TO THE SHOP MORE THAN 10 TIMES . 1)WHIPPERS VERY LOUD AND DON'T CLEAN. 2) FUEL GAUGE DOES NOT WORK 3) TIRE SENSORS DO NOT WORK 4)STEREO SHUTS OFF AND ON 5)ALIGNMENT PROBLEM CAR PULLS TO THE RIGHT. 6)ENGINE IS VERY LOUD 7)ENGINE HESITATES. 8) SOS MALFUNCTION 9)MERCEDES BENZ PHONE DOES NOT WORK. 10) LOWJACK SYSTEM THAT THEY INSTALLED HAS NOT WORKED PROPERLY SINCE THEY PUT IT ON. WHEN THEY SOLD ME THE CAR THEY SAID THAT THEY WERE GOING TO COME OUT WITH A GPS AND A VOICE ACTIVATE KIT FOR THE MERCEDES BENZ AND NOW THEY TELL ME THAT THEY WERE NOT GOING TO MAKE IT FOR MY CAR SO I WAS LIED TOO . MY CAR HAS BEEN TO THE SHOP MORE THAN 10 TIMES AND STILL NOT FIX AND THE SERVICE MANAGER HAS LIED TO ME BECAUSE HE SAID THAT THE ITEMS ARE FIX AND TWO DAYS LATER THEY ARE BAD AGAIN . I WILL NOT RECOMMEND MERCEDES BENZ TO ANYONE AS THEY ARE NOT WHAT THEY JUST TO BE. ALSO I WILL NOT RECOMMEND TO ANYONE AUTOHAUS IN POMPANO BEACH , FLORIDA THEY DO NOT BELIEVE IN CUSTOMER SERVICE AND THEY SERVICE MANAGER JERRY ODESSY ONLY LIES TO PEOPLE AS IT DID TO ME SEVERAL TIMES AND HE IS ALSO VERY RUDE . I HAVE ALSO E-MAIL THE PRESIDENT OF AUTOHAUS AND HE HAS NEVER RESPONDED AND THE CORPORATE OFFICE IS NOT TO FAR BEHIND ABOUT CUSTOMER SERVICE AND RUDENESS . DO NOT BUY MERCEDES THERE ARE A LOT OF BETTER CAR OUT THERE . IF YOU BUY A MERCEDES MAKE SURE YOU CAR WAS NOT IN A FLOOD AS I READ THAT A LOT OF THEIR CARS WERE IN A FLOOD AND THEY ARE SELLING THEM LIKE NOTHING HAPPEND. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10041024,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2003","dateComplaintFiled":"10/01/2003","vin":"","components":"EXTERIOR LIGHTING","summary":"REAR FOG LAMPS ON SOME EUROPEAN MANUFACTURED VEHICLES THAT ARE ABOVE THE REAR BUMPER HAS CAUSED CONFUSION AND DISTRACTION TO FOLLOWING DRIVERS. *LA","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10040392,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"09/23/2003","vin":"","components":"EXTERIOR LIGHTING","summary":"HEADLIGHT STANDARDS FOR PASSENGER CARS. TRANSFERRED TO RULEMAKING. *MR *CB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10039260,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2003","dateComplaintFiled":"09/21/2003","vin":"WDBUF70J23A","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"ELECTRICAL SYSTEMS MALFUNCTIONS. SERVICE DEPT ADVISED ME THAT MERCEDES IS AWARE OF THE ISSUES (PLURAL) BUT THEY HAVE YET TO REACH A 'FIX'. I HAVE HAD MY E500 FOR 7 MONTHS. I AM SUSPECTING THAT THE FIX MAY BE IMPRACTICAL AS WAS THE CASE WITH THE NAVIGATION SOFTWARE THAT COULD NOT BE INTEGRATED - FORCING MERCEDES TO BUY BACK THEIR CARS. I BELIEVE WE ARE ALL GETTING FALSE PROMISES FROM MERCEDES-BENZ ON ANY PROPOSED FIXES WITH THE ELECTRICAL BUGS TOO. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Equipment","productYear":"9999","productMake":"DAYTON","productModel":"DAYTON","manufacturer":"DAYTON STEEL FOUNDRY CO."}]},{"odiNumber":10038749,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2003","dateComplaintFiled":"09/12/2003","vin":"","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"MY 2003 E 320 HAS BEEN IN THE SHOP 3 TIMES BECAUSE WHEN I COME TO A STOP AT TIMES IT WILL SUDDENLY SHUT OFF AND ALL THE LIGHTS ON THE INSTRUMENT CLUSTER WILL LIGHT UP. THE PROBLEM IS INTERMITTENT AND THE VEHICLE HAS 19,000 MILES ON IT. *PH","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10038472,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"09/09/2003","vin":"WDBUF65J33A","components":"EXTERIOR LIGHTING","summary":"BOTH RIGHT AND LEFT HEADLIGHTS WERE AIMED HIGH. *MR THE PROBLEM WAS WITH THE HEADLIGHTS WHICH WERE AIMED PROPERLY FOR THE LOW BEAM, THERE WAS NO FURTHER ADJUSTMENT AVAILABLE FOR THE HIGH BEAM. AS A RESULT THE HIGH BEAM ON THE VEHICLE POINTED UP AT AN ANGLE OF 1 1/4 INCHES AT 7 1/2 FEET. (ULTIMATELY, THE LIGHTS SHINED DIRECTLY INTO THE ONCOMING DRIVERS EYES AT THIS ANGLE) MODEL E-320 *SCC *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10036734,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2003","dateComplaintFiled":"08/27/2003","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"MERCEDES BENZ E CLASS AND SL CLASS 2003 2004 MODELS WITH ELECTRO-HYDRAULIC BRAKE SYSTEMS ARE EXPERIENCING BRAKE FAILURES, SOMETIMES WITHIN 1000 MILES OF PURCHASE. ELECTRICAL FAILURES CAN LEAVE THE VEHICLE WITH NO REAR BRAKES AND LIMITED USE OF THE FRONT BRAKES! SOME OF THE BRAKE LINES ARE RUBBER AND ATTACHED WITH HOSE CLAMPS! I HAVE WORKED ON CARS FOR FIFTEEN YEARS AND HAD NOT SEEN A BRAKE FAILURE, BUT HAVE NOW SEEN THREE IN THE LAST THREE MONTHS. WHEN THESE VEHICLES AGE, COMPLETE BRAKE FAILURES MAY BE POSSIBLE.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10031968,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"08/01/2003","vin":"WDBUF65J33A","components":"EXTERIOR LIGHTING","summary":"PROBLEMS WITH C-240 HEADLIGHT EQUIPMENT.*MR THE PROBLEM IS WITH THE HEAD LIGHTS AIMED PROPERLY FOR THE LOW BEAM, THERE IS NO FURTHER ADJUSTMENT AVAILABLE FOR THE HIGH BEAM. *CB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10030401,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2003","dateComplaintFiled":"07/30/2003","vin":"WDBUF65JX3A","components":"SERVICE BRAKES, AIR","summary":"WHEN THE CAR WAS TWO MONTHS OLD, 1500 MILES, A WARNING LIGHT CAME ON TELLING ME THAT MY BRAKES MAY NOT BE WORKING AND THAT I SHOULD STOP DRIVING IMMEDIATELY. IN FACT THE BRAKES WERE NOT WORKING AND I HAD A HARD TIME STOPPING ON THE SIDE OF THE HIGHWAY. THE CAR WAS TOWED TO KNAUZ MERCEDES IN LAKE BLUFF. THEY STILL HAVE NOT TOLD ME WHAT WENT WRONG BUT SAY THAT THEY HAVE GOTTEN NEW PARTS AND THE BRAKES SHOULD BE FINE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10032449,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2003","dateComplaintFiled":"07/28/2003","vin":"WDBUF65J33A","components":"EXTERIOR LIGHTING","summary":"PROBLEMS WITH HEADLIGHT EQUIPMENT ON VEHICLE. NAR 07/28/2003*MR *CB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10025906,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2003","dateComplaintFiled":"07/11/2003","vin":"WDBUF70J43A","components":"ELECTRICAL SYSTEM","summary":"THE 2003 MERCEDES BENZ E500 HAS A FAULTY GATEWAY MODULE AND SOFTWARE. THIS MODULE HAS RESULTED IN PROBLEMS BEING REPORTED IN MY CAR THAT THE BRAKES, SELF RESTRAINT SYSTEM, TELEPHONE SYSTEM, AND TIRE PRESSURE HAVE FAILED. I HAVE NO WAY OF KNOWING IF THE THE SAFTY SYSTEMS ARE OPERATIONAL OR NOT. AT THIS POINT I AM DRIVING A CAR THAT SAYS MY SRS SYSTEM IS NOT WORKING. I HAVE BEEN IN THE MERCEDES SHOP NO LESS THAN 3 TIMES TO HAVE THE PROBLEM REPAIRED. IT SIMPLY RE-OCCURS AFTER EACH REPAIR. *AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10025172,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2003","dateComplaintFiled":"06/30/2003","vin":"WDBUF65JX3A","components":"STEERING","summary":"NEW MERCEDES E320 WAS PURCHASED ON MAY 31, 2003 FROM BOBBY RAHAL MOTORCAR COMPANY IN WEXFORD, PA. THE CAR HAS HAD TWO SERIOUS PROBLEMS WITHIN 25 DAYS OF ITS PURCHASE, BOTH BEING SERIOUS AND COULD BE LIFE THREATNING:*AK 1. THE SEAT EASY FUNCTION MALFUNCTIONED. IT PUSHED THE SEAT RIGHT TO THE STEERING WHEEL AND ALMOST CAUSED CHOKING DUE TO PRESSING OF THE CHEST AGAINST THE STEERING WHEEL(JUNE 13, 2003) 2. LOST THE PUMP FOR THE FLUID PRESSURE TO THE STEERING WHEEL WHILE THE CAR WAS IN MOTION AT 35 MILES/HOUR ON A HILLY CURVING ROAD. STEERING WHEEL BECAME VERY HARD AND STEERING BECAME EXTREMELY DIFFICULT - ALMOST RIGID TO TURN. THIS COULD HAVE CAUSED A HEAD ON COLLISION WITH OPPOSING INCOMING TRAFFIC ( JUNE 25, 2003) DEALER REPAIRED IT BUT REFUSES TO GIVE ANY ASSURANCE ABOUT THE SAFETY OF THE CAR. WHEN HE WAS SUGGESTED TO REPLACE THE CAR FOR SAFETY ISSUES THAT HAD OCCURRED IN 25 DAYS, HE HAD REFUSED.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10017030,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/14/2003","dateComplaintFiled":"05/05/2003","vin":"WDBUF70J83A","components":"SERVICE BRAKES, HYDRAULIC","summary":"DEFECTIVE BRAKES. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10014687,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2002","dateComplaintFiled":"03/28/2003","vin":"WDCYR49E63X","components":"UNKNOWN OR OTHER","summary":"WHEN THE CONSUMER EXITED TO THE RIGHT AT A LOW SPEED, THE VEHICLE'S ESP(TILT SAFETY) SYSTEM ACTIVATED. DEALER FIRST DIAGNOSED THAT OPERATION WAS IMPROPER, BUT THEN STATED IT WAS NORMAL. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10014690,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2002","dateComplaintFiled":"03/28/2003","vin":"WDCYR49E63X","components":"UNKNOWN OR OTHER","summary":"WHEN CONSUMER EXITED FROM HIGHWAY, AT A LOW RATE OF SPEED, THE VEHICLE'S ESP(ANTI-TILT ) SYSTEM ENGAGED. DEALER AT FIRST ADVISED THAT OPERATION WAS IRREGULAR. AFTER REPEATED ATTEMPTS TO CORRECT, THE DEALER STATED THE OPERATION WAS NORMAL. VEHICLE IS A 2003 MERCEDES G500. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10012026,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2002","dateComplaintFiled":"03/18/2003","vin":"WDBUF65J43A","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"THE VEHICLE EXPERIENCED ELECTRICAL PROBLEMS AND THE VEHICLES AIR BAG LIGHT ILLUMINATED AND STAYED ON. THE DEALER HAS BEEN NOTIFIED. *NLM","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10003034,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2002","dateComplaintFiled":"01/20/2003","vin":"WDBUF65J13A","components":"VEHICLE SPEED CONTROL","summary":"I AM CONCERNED THAT THE ARM FOR THE CRUSIE CONTROL IS TOO CLOSE TO THE TURN SIGNAL ARM. SEVERAL TIMES A DAY I FIND THAT MY HAND (ALBEIT A SMALL HAND) ACCIDENTALLY HITS THE CRUISE CONTROL LEVER INSTEAD OF THE TURN SIGNAL - ESPECIALLY WHEN SIGNALLING LEFT. THIS ACTIVATES THE CRUISE CONTROL AT A TIME WHEN YOU ARE USUALLY GETTING READY TO SLOW DOWN FOR A TURN. I UNDERSTAND THAT BRAKING WILL TURN OFF THE CRUISE AUTOMATICALLY, BUT IT IS STILL AN INCOVENIENCE AND COULD POTENTIALLY BE DANGEROUS. I CONTACTED MERCEDES BENZ AND THEY SAID THAT THE CARS ARE ALL PUT THROUGH MANY, MANY TESTS AND THIS PROBLEM DIDN'T SURFACE. A SOLUTION WOULD BE TOO SHORTEN THE LENGTH OF THE CRUISE HANDLE OR ANGLE IT MORE TOWARD THE DASH. POSSIBLY THIS WOULD ALLOW FEWER MISTAKES.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E320","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10002393,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2003","dateComplaintFiled":"01/08/2003","vin":"WDBUF70J93A","components":"TIRES","summary":"WHILE DRIVING APPROXIMATELY 35MPH, CONSUMER HEARD A \"ROARING\" NOISE AND PULLED TO THE SIDE OF THE ROAD. UPON INSPECTION NOTICE THE LEFT REAR TIRE WAS FLAT. DEALER CAME TO INSPECT AND DIAGNOSED \"THE INBOARD SIDEWALL WAS SPLIT FROM THE WHEEL TO THE TREAD\". TIRES WERE ORIGINAL. VEHICLE IS A 2003 MERCEDES E500. TIRE INFO: CONTINENTAL CONTITOURING CONTACT ECO PLUS 245/45R17 DOT NO. LMUXPXBU4402 **TS**TT","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CONTITOURING","size":null,"manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":10000362,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2002","dateComplaintFiled":"12/26/2002","vin":"WDBUF65J33A","components":"SERVICE BRAKES, AIR,AIR BAGS,TIRES,UNKNOWN OR OTHER","summary":"THE 2003 MERCEDES BENZ E320 HAS A FAULTY GATEWAY MODULE AND SOFTWARE. THIS MODULE HAS RESULTED IN PROBLEMS BEING REPORTED IN MY CAR THAT THE BRAKES, SELF RESTRAINT SYSTEM, TELEPHONE SYSTEM, AND TIRE PRESSURE HAVE FAILED. I HAVE NO WAY OF KNOWING IF THE THE SAFTY SYSTEMS ARE OPERATIONAL OR NOT. AT THIS POINT I AM DRIVING A CAR THAT SAYS MY SRS SYSTEM IS NOT WORKING. I HAVE BEEN IN THE MERCEDES SHOP NO LESS THAN 4 TIMES TO HAVE THE PROBLEM REPAIRED. IT SIMPLY RE-OCCURS AFTER EACH REPAIR. FROM RESEARCH ON THE INTERNET, THIS APPEARS TO BE A COMMON PROBLEM.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MERCEDES BENZ","productModel":"E CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]}]}