{"count":133,"message":"Results returned successfully","results":[{"odiNumber":11637417,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"01/21/2025","vin":"","components":"INTERIOR LIGHTING,ELECTRICAL SYSTEM","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11600533,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2024","dateComplaintFiled":"07/09/2024","vin":"WDBNG78J62A","components":"SUSPENSION,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2002 Mercedes-Benz S600. The contact stated while driving 60 MPH, the active body control warning light illuminated, after which the front suspension lowered to the ground, preventing the vehicle from being driven. The vehicle was towed to the dealer, who diagnosed a failure with the hydro-pneumatic suspension pump and high-pressure hose. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 07V263000 (Suspension, Engine, and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 98,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S600","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11557963,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2023","dateComplaintFiled":"12/01/2023","vin":"WDBNG73J22A","components":"SUSPENSION,ENGINE","summary":"ABC high pressure hose blew off while driving at low speed made a loud popping sound abc light came on with message drive carefully and fluid came pouring out","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11443231,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2021","dateComplaintFiled":"12/09/2021","vin":"WDBNG75J02A","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2002 Mercedes-Benz S500. The contact stated that upon starting the vehicle, the instrument panel and dashboard lights were off. There were no warning lights illuminated. The contact stated that his daughter was able to drive the vehicle since the exterior lights were working properly. The vehicle was taken to the dealer who diagnosed that the instrument cluster had failed and needed to be replaced. The contact stated that the failure had been reoccurring while driving. The contact referenced NHTSA Campaign Number: 06V028000 (Interior Lighting). The manufacturer was notified of the failure and informed the contact that an extended warranty had been issued for the failure but had already expired. The vehicle was not repaired. The approximate failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11441273,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"11/22/2021","vin":"wdbng75j42a","components":"INTERIOR LIGHTING","summary":"The contact owns a 2002 Mercedes-Benz S500. The contact stated that the instrument cluster had started to flicker and had eventually gone completely blank without warning. The contact had taken the vehicle to a dealer where he was informed that his vehicle was not included in NHTSA Campaign Number: 06V028000 (Interior Lighting). The manufacturer was also notified of the failure and provided the contact with the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 135,000. The defective instrument cluster also prevents the owner of these cars not knowing when the vehicle air shocks can and will suddenly drop without warning like the rear air shocks completely dropped.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11377484,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2019","dateComplaintFiled":"12/02/2020","vin":"WDBNG70J02A","components":"ELECTRICAL SYSTEM,INTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S430. THE CONTACT STATED THAT ILLUMINATION OF THE INSTRUMENT CLUSTER WAS INADEQUATE TO SEE THE GAUGES. FLETCHER JONES IMPORTS (7300 W SAHARA AVE, LAS VEGAS, NV 89117, (702) 364-2700) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WARRANTY EXPIRED IN 2012. THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11353233,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2020","dateComplaintFiled":"09/04/2020","vin":"WDBNG75JX2A","components":"INTERIOR LIGHTING,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S500. THE CONTACT STATED UPON START-UP, THE INSTRUMENT CLUSTER WENT BLANK. THE CONTACT CALLED MERCEDES-BENZ OF LOS ANGELES (1801 S. FIGUEROA ST, LOS ANGELES, CA 90015) WHERE THEY INFORMED HIM TO BRING THE VEHICLE TO THE DEALER TO BE INSPECTED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.  ## VIN PASSED ## 2002 MERCEDES BENZ S500 ##","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11232475,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2019","dateComplaintFiled":"07/16/2019","vin":"WDBNG75JX2A","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S500V. WHILE DRIVING 35 MPH, THE CONTACT'S DAUGHTER HAD THE RIGHT OF WAY ON THEIR GREEN LIGHT. ANOTHER VEHICLE WAS GOING IN THE OPPOSITE DIRECTION RAN THEIR LIGHT AND THEY CRASHED INTO THE CONTACT'S DAUGHTER'S DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S DAUGHTER DID NOT SUSTAIN ANY INJURIES. THE PERSON THAT CRASHED INTO THE CONTACT'S DAUGHTER WAS NOT INJURED.  THERE WAS NO NEED FOR MEDICAL ATTENTION. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED TO LUXURY AUTO PARK (17651 OAK PARK AVE, TINLEY PARK, IL 60477  (708) 444-4445) WHERE THE MECHANICS WERE WAITING ON INSTRUCTIONS ON WHAT TO COMPLETE ON THE VEHICLE. THE CONTACT WOULD HAVE THE VEHICLE TOWED BACK TO THEIR HOME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11150205,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2018","dateComplaintFiled":"11/08/2018","vin":"WDBNG70J92A","components":"ELECTRICAL SYSTEM","summary":"I HAVE APPROXIMATELY 104,000 MILES, I CANNOT SEE IT ANYMORE BECAUSE WHILE DRIVING HOME AT NIGHT FROM THE AIRPORT ON THE EXPRESSWAY DOING 65 MILES PER HOUR, IT WENT BLACK. ALL THE GAUGES WERE FOUND STUCK IN THEIR LOCATION THE NEXT MORNING AT WHAT THEY WERE AT WHEN THE CLUSTER WENT BLACK. THE CLUSTER HAS NEVER RECOVERED AND I HAVE TO DRIVE WITH NO IDEA OF SPEED, SIGNALS OPERATION, FUEL LEVEL, OR WATER TEMP. THE INFORMATION DISPLAY IS ALSO BLANK SO I DON’T KNOW WHAT MY MILEAGE IS OR IF THE VEHICLE HAS ANY OTHER INFORMATION TO GIVE ME. I HAD TO DRIVE HOME 60 MILES IN THE DARK. MY HEADLIGHTS GO ON ALL BY ITSELF WHENEVER I START MY CAR NOW. MY CLIMATE CONTROL ALSO REMAINS LIT AND CAUSES A BATTERY DRAIN OVER A PERIOD OF TIME. I WAS VERY LUCKY TO MAKE IT HOME BUT NOW I CAN ONLY DRIVE DURING THE DAYTIME UNTIL I CAN GET MY INSTRUMENT CLUSTER REPAIRED. MY COMFORT LEVEL DRIVING THIS VEHICLE HAS DIMINISHED GREATLY, THIS VEHICLE IS MY FAMILY VEHICLE, DOES MERCEDES BENZ NOT CARE ANYMORE. IF ONE OF THEIR FAMILY MEMBERS WERE TO PERISH IN AN ACCIDENT AS A RESULT OF THIS PROBLEM I’M PRETTY SURE THEY WOULD IMMEDIATELY FIND A SOLUTION TO FIX IT.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11128840,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2018","dateComplaintFiled":"09/12/2018","vin":"WDBNG70J22A","components":"SUSPENSION,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"INSTRUMENT  LIGHTS WENT OUT, CAN'T SEE SPEED OR OTHER DASH INFORMATION SUCH AS FUEL. REAR SUSPENSION LOOSES AIR, CAR SITS TO LOW TO DRIVE, BODY SITS ON REAR TIRES. HAPPENED WHILE DRIVING CITY STREET, TIRES SMOKED AND ARE PITTED.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11047153,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2017","dateComplaintFiled":"11/18/2017","vin":"WDBNG70J42A","components":"ELECTRICAL SYSTEM","summary":"THE BATTERY LOCATED IN THE TRUNK OF THE VEHICLE IS SITUATED NEXT TO THE GAS TANK. THERE ARE NO COVERS ON THE METAL PARTS ON THE TOP OF THE BATTERY LOCATED IN THE TRUNK OF THE VEHICLE, AND THE MAT THAT COMES WITH THE VEHICLE DOES NOT SUFFICIENTLY COVER THESE METAL POLES, LEAVING THEM VULNERABLE TO CATCH FLAME WHEN METAL ITEMS ARE IN THE BACK OF THE VEHICLE.  THE REAR BATTERY CAUGHT FLAME, WHILE STATIONARY, DUE TO A METAL ROD USED FOR FURNITURE ASSEMBLY TOUCHING THE EXPOSED PORTION OF THE BATTERY.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11005430,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2017","dateComplaintFiled":"07/15/2017","vin":"WDBNG78J92A","components":"SUSPENSION","summary":"ABC LINE STARTED LEAKING SECOND TIME IN 4 YEARS EXACTLY REPLACED IT BACK IN 2013 ALMOST COST ME 1500 AND NOW ITS BACK DOING THE SAME PROBLEMS THE CAR IS TO LOW ON THE GROUND AND CAN'T NOT DRIVE WHATS SO EVER","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S600","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11004677,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2017","dateComplaintFiled":"07/11/2017","vin":"","components":"ENGINE","summary":"MASSIVE OIL LEAK. OIL COOLER. BACK OF ENGINE.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S600","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10967493,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2017","dateComplaintFiled":"03/21/2017","vin":"","components":"ELECTRICAL SYSTEM","summary":"MY DASH LIGHTS WENT OUT I CAN'T SEE ANYTHING NOT MY SPEED DASH IS DARK NIGHT AND DAY","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10959140,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2017","dateComplaintFiled":"03/07/2017","vin":"WDBNG75J12A","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S500. WHILE DRIVING 25 MPH, THE VEHICLE HEARD AN ABNORMAL NOISE COMING FROM THE CENTER OF THE VEHICLE. A WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ABC HYDRAULIC FLUID LEAK, WHICH WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,140.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10935564,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2016","dateComplaintFiled":"12/15/2016","vin":"WDBNG70JX2A","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING ON 12/10/2016, THE INSTRUMENT CLUSTER PANEL WENT VERY DARK.  AT NIGHT THERE WAS NO ILLUMINATION EITHER.  ALSO THE SPEEDOMETER WAS FLUCTUATING WILDLY FROM HIGH TO LOW AND BACK.  I COULD ONLY SEE THIS WITH MY INTERIOR LIGHT ON, AS THE DASH PANEL WAS DARK.  I REALIZED I COULD NOT READ ANY OF THE OTHER THE GAUGES INCLUDING THE SAFETY WARNING DISPLAY PANEL, NOR DID THE TURN SIGNALS INSIDE THE VEHICLE WORK OR THE VOLUME CONTROL ON THE STEERING WHEEL. THE VEHICLE WAS IN MOTION AT THE TIME.  THE VEHICLE WAS  INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). ON 12/15/16 THE MANUFACTURER WAS NOTIFIED OF MY FAILURE. THE MANUFACTURER INFORMED ME THAT IT WAS NOT A RECALL BUT A \"VOLUNTARY EXTENDED WARRANTY ISSUE\".  THE MANUFACTURER EXPLAINED TO ME THAT MY CAR WAS PART OF IT, BUT I WAS \"OUT OF TIME\" WITH MY REQUEST FOR REPAIR OR REPLACEMENT.  AT THE TIME THE CAR HAD APPROXIMATELY 195,000 ON IT.  THIS IS THE 5TH MERCEDES I HAVE OWNED, READING FROM THE BLOGS THIS IS A VERY COMMON PROBLEM, HENCE THE NHTSA INVOLVEMENT.  MINE IS A DOCUMENTED FAILED CASE UNDER MERCEDES RECOGNIZED PROGRAM, BUT THEY FAIL TO FOLLOW-UP WITH THEIR EXTENDED WARRANTY COVERAGE BECAUSE IT IS OUT OF TIME.  WHETHER IT IS IN TIME OR OUT OF TIME A SAFETY FAILURE IS A SAFETY FAILURE.  ONE WOULD THINK THAT A COMPANY LIKE MERCEDES BENZ WOULD WANT TO KEEP ALIVE A 5 TIME OWNER OF MERCEDES AND PUT BRAND LOYALTY OVER PROFIT.  I HAVE THREE CHILDREN NOW ENTERING THEIR CAR OWNING YEARS.  THEY HAVE GROWN UP WITH MERCEDES BUT I GUESS IT IS NOW TIME TO SHOW THEM ANOTHER CAR BRAND SO THEY CAN BE A CUSTOMER FOR LIFE TO ANOTHER AUTOMOBILE COMPANY, ONE THAT WILL PLACE THEIR LIFE AHEAD OF THE PROFIT ON AN INSTRUMENT CLUSTER.  I ASK THE NHTSA TO FORCE MERCEDES TO RECALL THESE SAFETY PRONE CARS SUCH THEY CANNOT HIDE BEHIND THEIR \"OUT OF TIME\" EXCUSE.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10899652,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2014","dateComplaintFiled":"08/30/2016","vin":"WDBNG75J82A","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S500. WHILE DRIVING APPROXIMATELY 65 MPH, THE INSTRUMENT PANEL CLUSTER BURNED OUT AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT OBSERVED AN ABNORMAL BURNING ODOR. THE CONTACT SHUT OFF AND PARKED THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE MISSED THE WARRANTY BY THREE MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10876363,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2016","dateComplaintFiled":"06/24/2016","vin":"","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S430. WHILE DRIVING 25 MPH, THE INSTRUMENT CLUSTER BECAME INOPERABLE AND THE VEHICLE LOST POWER. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10875241,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2016","dateComplaintFiled":"06/20/2016","vin":"WDBNG70J72A","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S430. WHILE DRIVING 60 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL CLUSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,500.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10875334,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2016","dateComplaintFiled":"06/20/2016","vin":"WDBNG70J42A","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WHILE DRIVING DURING DAYLIGHT HOURS ON FRIDAY, 6/17/2016, I NOTICED THE INSTRUMENT CLUSTER PANEL WAS VERY DARK. THE CAR WAS NOT DRIVEN AGAIN UNTIL DUSK, ON SATURDAY, 6/18/2016 AND I REALIZED ALL OF THE INSTRUMENT PANEL LIGHTS WERE OUT, THE GAUGES WERE NOT WORKING NOR DID THE TURN SIGNALS INSIDE THE VEHICLE OR THE AUTOMATIC LOCKS, WORK OR THE VOLUME CONTROL ON THE STEERING WHEEL. THE VEHICLE WAS IN MOTION AT THE TIME OF THIS DISCOVERY","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10862850,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2016","dateComplaintFiled":"05/03/2016","vin":"WDBNG78J32A","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S600. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS, GAUGES, AND METERS ON THE INSTRUMENT CLUSTER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S600","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10854936,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2016","dateComplaintFiled":"04/11/2016","vin":"WDBNG70JX2A","components":"SUSPENSION","summary":"I PURCHASED MY VEHICLE NEW IN 2002. IT HAS ABOUT 48500 MILES. I WORK CLOSE TO HOME. I HAVE ALREADY REPLACED THE SUSPENSION AIR BAGS ONCE AND MY VEHICLE IS DROPPING AGAIN. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH MY VEHICLE YEAR, MAKE AND MODEL. WHAT CAN I DO? MY VEHICLE IS VERY WELL TAKEN CARE OF AND I FIND IT OUTRAGEOUS THAT MERCEDES BENZ BEING FULLY AWARE OF THIS ISSUE, REFUSES TO TAKE RESPONSIBILITY. ESPECIALLY WITH THE ORIGINAL PRICE OF THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10854495,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2013","dateComplaintFiled":"04/08/2016","vin":"WDBNG70J12A","components":"VEHICLE SPEED CONTROL","summary":"AFTER OWNING MY USED CAR INSURANCE HAD TO REPLACE THE CLUSTER. FOUND OUT LATER IT WAS ON A RECALL LIST.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10840309,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2016","dateComplaintFiled":"03/07/2016","vin":"WDBNG73J42A","components":"EXTERIOR LIGHTING","summary":"NHTSA RECALL CAMPAIGN NUMBER :   06V028000  INSTRUMENT CLUSTER ON THE DASH BOARD DOES NOT ILLUMINATE MAKING IT UNABLE TO READ THE GAUGES WHILE DRIVING DURING THE DAY OR NIGHT RESULTING IN UNKNOWN SPEEDS AND CREATING UNDESIRABLE SAFETY CONDITIONS. I HAVE CONTACTED MERCEDES BENZ OF GEORGE TOWN TEXAS TODAY MARCH 7 2016 AND THEY REFUSED TO HONOR IT BUT THEY TOLD ME TO BRING IT INTO THE DEALERSHIP WITH $160 DIAGNOSTIC FEE. I CAME HOME ON FRIDAY MARCH 4TH AND WHEN I WENT TO GET BACK INTO THE VEHICLE, I NOTICED THE DASH LIGHTS DID NOT ILLUMINATE. I CAN BE REACHED AT[XXX]    'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10809494,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2015","dateComplaintFiled":"12/10/2015","vin":"WDBNG75J22A","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S500. WHILE STARTING THE VEHICLE, THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE OR SHOW ANY OF THE GAUGES AND INDICATORS. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER WAS EXPERIENCING AN ELECTRICAL MALFUNCTION AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10807357,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2015","dateComplaintFiled":"11/29/2015","vin":"WDBNG70J22A","components":"ELECTRICAL SYSTEM","summary":"INSTRUMENT CLUSTER FAILS TO FUNCTION OR LIGHT UP WHEN STARTED OR DRIVING.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10781024,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"10/09/2015","vin":"WDBNG70J12A","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. WHILE DRIVING AT 70 MPH, THE INSTRUMENT PANEL LIGHTS FLICKERED ON AND OFF THEN FAILED TO ILLUMINATE. THE VEHICLE ALSO STARTED TO LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,012.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10767569,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2015","dateComplaintFiled":"09/22/2015","vin":"WDBNG70JX2A","components":"EXTERIOR LIGHTING","summary":"INSTRUMENT CLUSTER WENT DARK WHILE DRIVING.  SUBSEQUENTLY, FLICKERED ON MOMETARILY A FEW TIMES, NOW IS DARK ALL THE TIME.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10761140,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2015","dateComplaintFiled":"09/02/2015","vin":"WDBNG75JX2A","components":"SUSPENSION","summary":"MY AIRMATIC SUSPENSION MADEY MY CAR GO DOWN REAL LOW, I PAY A LOT OF MONEY TO GET THE TWO AIR MATIC SUSPENSION FIX.  MY REAR END IS  STILL GOING DOWN AND NOW THE REAR IS LOWER THAN THE FRONT. I AM JUST LIJE THE REST OF THE PEOPLE THAT HAS COMPLAINT ABOUT THIS . NHTSA ACTION NUMBER PED7042.  I FEEL THEY NEED TO MAKE THE MANUFACTURER FIX THIS PROBLEM BEFORE SOME ONE GET HURT BAD OR DEAD.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10758813,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2015","dateComplaintFiled":"08/24/2015","vin":"WDBNG73J42A","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S55. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. MA 10/19/15  UPDATED 12/15/15.*JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10758512,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2015","dateComplaintFiled":"08/22/2015","vin":"WDBNG70JX2A","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING ON MY WAY HOME MY INSTRUMENT CLUSTER WENT COMPLETELY DARK THIS IS THE FIRST TIME THIS HAPPEN, PARK IT FOR 2 DAYS. TRIED TO OPEN MY DOOR BATTERY WAS DEAD REPLACE BATTERY FOUND 5 AMP FUSE BLOWN IN THE LEFT SAM, CLUSTER FLICKER AND WENT DARK. CHECK MY VIN NUMBER ON THE MB WEBSITE NO REAL LED ON MY INSTRUMENT CLUSTER","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10747122,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2015","dateComplaintFiled":"08/07/2015","vin":"WDBNG70J62A","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE INSTRUMENT PANEL FLICKERED AND THEN FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS INFORMED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10726615,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2015","dateComplaintFiled":"06/22/2015","vin":"WDBNG75J52A","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S500. WHILE DRIVING APPROXIMATELY 60 MPH, THE INSTRUMENT PANEL FAILED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.   UPDATED 8/21/15*CN    UPDATED 10/26/2017*CN","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10670424,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2014","dateComplaintFiled":"01/06/2015","vin":"WDBNG73J52A","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S55. THE CONTACT STATED THAT THERE WAS RUST ON ALL FOUR DOORS AND THE UNDERCARRIAGE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER,  BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10650344,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2014","dateComplaintFiled":"10/27/2014","vin":"WDBNG73J02A","components":"ENGINE","summary":"TL*  THE CONTACT OWNS A 2002 MERCEDES BENZ S55. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS AN ABNORMAL NOISE. THE CONTACT DISCOVERED THAT THE ACTIVE BODY CONTROL HOSE HAD BECOME DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ACTIVE BODY CONTROL HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S55","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10648396,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2014","dateComplaintFiled":"10/17/2014","vin":"WDBNG70J62A","components":"EXTERIOR LIGHTING,VISIBILITY","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND THE HIGH AND LOW BEAMS FAILED TO OPERATE. IN ADDITION, THE WINDSHIELD WIPERS WOULD ACTIVATE SPORADICALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10644902,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2014","dateComplaintFiled":"10/15/2014","vin":"WDBNG70J92A","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING, MY CAR INSTRUMENT CLUSTER BEGAN TO FLICKER. INITIALLY IT JUST DIMMED BUT AFTER A FEW MINUTES OF FLICKERING IT STOPPED. LATER THAT DAY IT WENT.   *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10633719,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2013","dateComplaintFiled":"09/16/2014","vin":"WDBNG70JX2A","components":"SUSPENSION,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. THE CONTACT STATED THAT WHEN DRIVING AT NIGHT, THE INTERIOR, THE INTERIOR, AND THE INSTRUMENT PANEL FAILED TO ILLUMINATE. IN ADDITION, THE CONTACT STATED THAT THE AIRMATIC SHOCKS DROPPED CAUSING THE VEHICLE TO BECOME LOW AND DIFFICULT TO TURN THE WHEELS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10597227,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2012","dateComplaintFiled":"06/09/2014","vin":"","components":"SUSPENSION","summary":"TWICE SINCE I'VE HAD THIS CAR I'VE HAD TO REPLACE THE SUSPENSION FIRST THE BACK THEN AT MY FATHERS FUNERAL THE FRONT BOTH RESULTING IN A LOT OF MONEY, AND THERE IS NO RECALL ON THE SUSPENSION? WHY?  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10574075,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2012","dateComplaintFiled":"03/21/2014","vin":"VIN#WDBNG75","components":"SUSPENSION","summary":"MY COMPLAINT IS RELATED TO MY 2002 MERCEDES BENZ S500 ABOUT THE AIRMATIC I TOOK MY  TOTHE SHOP AND PAY LOT OF MONEY TO GET THE AIRMATIC FIX BECAUSE THEY WHAT SAID THAT WAS IT .  THE CAR IS STILL GOING DOWN WHEN IT SIT FOR A DAY OR TWO AND NOW THEY ARE TELL ME THAT IT IS THE SUSPENSION VALVE BLOCK.  I BELEIVE THAT I HAVE BE TAKING , BECAUSE I AM A WOMAN. I FEEL SOMETHING SHOULD BE DONE ABOUT THIS.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10565723,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2014","dateComplaintFiled":"02/25/2014","vin":"WDBNG70J12A","components":"SUSPENSION","summary":"AIR SUSPENSION PROBLEMS. DRIVING DOWN THE ROAD AND FRONT END OF MY CAR DROPS AND WHEELS START TO TOUCH CAR BODY, CANT TURN THE WHEELS EITHER (ONLY SLIGHTLY)  THE FENDER GETS ON THE WAY, CAR IS TOO LOW. I PULLED OVER IN A LITTLE BIT CAR RAISED UP TO NORMAL POSITION.   HAPPENED MORE THAT FEW TIMES.  SOMETIMES IT DOESN'T RISES ALL THE WAY UP TO NORMAL.  AIR STRUT, AIR PUMP, VALVE BOX OR RELAY FAILURE.   *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10558888,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2013","dateComplaintFiled":"01/07/2014","vin":"WDBNG70J52A","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"FIRST INCIDENT IN OCTOBER 2013 INSTRUMENT PANEL SUGGESTED THAT REAR LIGHTS WERE MALFUNCTIONING. TOOK IN TO MECHANIC AND REPLACED FUSE, THEN APPROX. 3 WEEK LATER REPEATED MALFUNCTION, BUT NOW THE INSTRUMENT PANEL WENT DARK. REPLACED FUSE AGAIN, AFTER THIS TIME IT LASTED FOR ANOTHER COUPLE OF WEEKS. NOW IT'S DECEMBER 2013 AND THE ENTIRE INSTRUMENT PANEL IS DARK, NO MILEAGE, SPEEDOMETER, FUEL OR SAFETY GAUGES. MECHANIC TOOK ANOTHER LOOK AND ADVISED THAT IT WAS THE INSTRUMENT CLUSTER.  I KNOW THERE IS A RECALL ISSUED ON THIS SAFETY ITEM. WOULD LIKE TO GET SOME HELP RESOLVING THIS ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10555977,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2013","dateComplaintFiled":"12/13/2013","vin":"WDBNG75J42A","components":"ENGINE AND ENGINE COOLING","summary":"RIGHT SIDE CATALYST BROKE APART AND  FAILED. IT CAUSED THE CAR TO RUN REALLY HORRIBLE AND STALL OUT MANY TIMES. MANUFACTURER DOESN'T WANT TO BE RESPONSIBLE FOR THE REPAIR, EVEN IF THE VEHICLE ONLY HAS 65000 MILES. IT WON'T PASS THE CALIFORNIA EMISSION TESTING.  *TR  UPDATED 12/17/14. *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10552690,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2013","dateComplaintFiled":"11/18/2013","vin":"WDBNG70J02A","components":"SUSPENSION","summary":"THE AIR PUMP IS INOPERABLE.  THE VEHICLE HAD A SEVERELY LOW FRONTEND.  MECHANIC STATED IT WAS A COMMON PROBLEM IN THE MERCEDES S430.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10546028,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2013","dateComplaintFiled":"09/28/2013","vin":"WDBNG70J12A","components":"ELECTRICAL SYSTEM","summary":"INSTRUMENT PANEL BLANKED OUT WHILE DRIVING, CREATING AN EXTREMELY DANGEROUS SCENARIO. THIS SEEMS TO BE A REPETITIVE COMPLAINT ON LINE. SURPRISING THAT IT IS NOT PART OF THE RECALL.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10541709,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2012","dateComplaintFiled":"09/03/2013","vin":"WDBNG70J52A","components":"SUSPENSION","summary":"SECOND AIRMATIC BREAKDOWN. FIRST WAS FRONT SIDE LAST JULY 2012. SECOND BREAKDOWN AUGUST 28, 2013 REAR PUMP LEFT SIDE. THIS PROBLEM IS GETTING REAL EXPENSIVE. DO ALL MERCEDES DO THIS? *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10509995,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2013","dateComplaintFiled":"04/29/2013","vin":"WDBNG70J72A","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"ALL LIGHTING ON INSTRUMENT PANEL BEGAN FLICKERING ON AND OFF ,PANEL REMAINED TOTALLY DARK, NO LIGHTS, NOTHING WORKED ON STEERING WHEEL. I WAS DRIVING ABOUT 50 MPH AND IT WAS DARK. COULD NOT SEE ANY LIGHTING ON GAUGES. TOOK VEHICLE TO DEALER WAS TOLD ABOUT RECALL ON INSTRUMENT CLUSTER .AFTER CHECKING FOUND OUT THAT MY VEHICLE WAS NOT INCLUDED IN RECALL. I FEEL THAT IT SHOULD HAVE BEEN INCLUDED BECAUSE MY VEHICLE HAD ALL INDICATIONS REFERRED TO IN PARTICULAR RECALL OF INSTRUMENT CLUSTER. THIS NEEDS TO BE INVESTIGATED FURTHER.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10498146,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2012","dateComplaintFiled":"02/14/2013","vin":"WDBNG75JX2A","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"INSTRUMENT CLUSTER FAILURE.    ALL LIGHTING FOR INSTRUMENT DARK/UNREADABLE (SPEEDOMETER,TACH,ODOMETER,FUEL,TEMP,TURN SIGNAL ETC).  TAKEN TO DEALER AND I PAID FOR REBUILD TO UNIT.  IDENTICAL FAILURE OCCURED AGAIN AFTER APPROX 3 MONTHS.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10485933,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2012","dateComplaintFiled":"11/25/2012","vin":"WDBNG70JX2A","components":"SUSPENSION","summary":"THE VEHICLE SAFETY LIGHT WENT RED INDICATING THE AIRMATIC FAILED AND TO STOP THE VEHICLE.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10481422,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2012","dateComplaintFiled":"10/22/2012","vin":"WDBNG70J42A","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL LIGHTS WOULD FLICKER ON AND OFF FOR SEVERAL MONTHS UNTIL THE BACK LIGHTS FINALLY FAILED. THE INSTRUMENT PANEL WAS COMPLETELY DARK AND THE CONTACT COULD NOT DETERMINE THE SPEEDS DRIVEN, FUEL LEVELS, ETC. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND ADVISED THAT THE INSTRUMENTAL CLUSTER HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE CURRENT MILEAGE COULD NOT BE DETERMINED DUE THE INSTRUMENT PANEL FAILURE.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10476954,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2012","dateComplaintFiled":"09/25/2012","vin":"WDBNG7OJX2A","components":"ELECTRICAL SYSTEM","summary":"THE INSTRUMENT CLUSTER ISSUE I AM EXPERIENCING BEGAN APPROXIMATELY JULY, 2012.  INITIALLY, THE DASHBOARD LIGHTS WOULD FLICKER BRIEFLY AND THEN ILLUMINATE AGAIN.  SUBSEQUENT TO THE FREQUENT FLICKERING INCIDENTS, THE CLUSTER LIGHTING DIDN'T ILLUMINATE AT ALL, WITH THE EXCEPTION OF THE SMALL DIAGNOSTIC VIEWER.  CURRENTLY, ALL LIGHTING, GAUGES, AND ANY DIAGNOSTIC INSTRUMENTS, INCLUDING THE CONTROL BUTTONS LOCATED ON THE STEERING WHEEL DO NOT FUNCTION. IN ADDITION TO THE FOREMENTIONED, THE HEADLIGHTS NOW CONSTANTLY ILLUMINATE AND THE TURN SIGNAL IS COMPLETELY SILENT AND NOT VISIBLE FROM THE INSTRUMENT PANEL. I IMMEDIATELY INQUIRED WITH A CERTIFIED MERCEDES BENZ TECHNICIAN REGARDING THE LIGHTING CLUSTER AND CONTROL ISSUE AND THROUGH THAT INQUIRY WAS MADE AWARE OF THE VEHICLE RECALL RELATED TO THE INSTRUMENT CLUSTER.  WITH THAT SAID, I CALLED THE LOCAL MERCEDES BENZ DEALERSHIP SERVICE DEPARTMENT AND PROVIDED THE VIN NUMBER; AND THE SERVICE REPRESENTATIVE REFERRED ME TO MERCEDES BENZ CORPORATE; I PROVIDED THE VIN NUMBER AGAIN, AND WAS THEN TOLD I DIDN'T RESPOND TO THE RECALL NOTIFICATION.  THE FACTS ARE CONTRARY TO THAT ASSERTION; BECAUSE IF I HAD RECEIVED THE RECALL NOTIFICATION I WOULD HAVE ACTED UPON THE REQUEST. CURRENTLY THE AUTOMOBILE HAS NO LIGHTS AND CANNOT BE DRIVEN AT NIGHT, NOR AM I AWARE IF THERE IS GASOLINE IN THE AUTOMOBILE. I HAVE CONTACTED MERCEDES BENZ CORPORATION FOR ASSISTANCE, WHO HAVE COMPLETELY EXCUSED THEMSELVES OF THIS VERY SERIOUS PROBLEM.  YOUR ASSISTANCE TO THIS VERY IMPORTANT MATTER IS VERY MUCH APPRECIATED.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10471497,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2012","dateComplaintFiled":"08/20/2012","vin":"WDBNG70J52A","components":"ELECTRICAL SYSTEM","summary":"THE INSTRUMENT CLUSTER WENT DARK WHILE DRIVING BACK HOME ON A MAJOR HIGHWAY. YOU CANNOT READ THE VEHICLE'S GAUGES, SPEEDOMETER, AND WARNING INDICATORS, ETC. THE DRIVER WAS UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS SPEEDOMETER AND INCREASED THE RISK OF A CRASH AND MAJOR SAFETY IMPACT TO OCCUPANTS AND TO THE PUBLIC.      THIS IS A KNOWN ISSUE WITH MERCEDES BENZ AND I WAS TOLD THAT, THE VEHICLE IS OUT OF WARRANTY. WOULD LIKE TO SEE DOT MAKE THIS ISSUE A 100% SAFETY RECALL ON VEHICLES REGARDLESS OF WARRANT PERIOD.    *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10465533,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2012","dateComplaintFiled":"07/13/2012","vin":"WDBNG70J72A","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S-CLASS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE INSTRUMENT PANEL LIGHTS MALFUNCTIONED. THE CONTACT WAS UNABLE TO DETERMINE HOW FAST THE VEHICLE WAS TRAVELING OR DETERMINE ANY OF THE OTHER READINGS ON THE INSTRUMENT PANEL. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. 06V028000 (INTERIOR LIGHTING) AND CALLED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL WAS CLOSED DUE TO THE YEAR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10460751,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2012","dateComplaintFiled":"06/06/2012","vin":"WDBNG75J72A","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"ON STARTING THE VEHICLE, THE INSTRUMENT PANEL WAS BLACK WITHOUT ILLUMINATION OR READING. AS A RESULT, GAUGES TO SPEEDOMETER, ODOMETER, FUEL, WARNINGS TO MALFUNCTIONS, TACHOMETER, OIL PRESSURE, & ENGINE TEMPERATURE ARE NOT PRESENT.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10458206,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2012","dateComplaintFiled":"05/12/2012","vin":"WDBNG70J72A","components":"SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE","summary":"THE GEAR SHIFTER HAD LOCKED INITIALLY OUT OF THE BLUE, I COULDN'T GET THE CAR OUT OF DRIVE. I TURNED IT OFF TO STOP IT AND THEN IT WOULDN'T GO INTO PARK. AFTER THE MERCEDES TECH CAME OUT IT WOULDN'T START AT ALL. THE TECH SAID IT WAS MOST LIKELY A SAFETY FEATURE WHICH HAD KICKED IN. THEN THE WHOLE RIGHT SIDE WENT DOWN. I AM TOLD THE AIRMATIC SUSPENSION WENT OUT. WHY? THE CAR SAID STOP AIRMATIC TO LOW. I HAVE NEVER HAD ANY PROBLEMS WHICH MAY HAVE LEAD UP TO THESE ISSUES. UNFORTUNATELY I CAN NOT AFFORD THE $2,000 TO REPAIR THIS ISSUE WITH THE AIRMATIC. IS THERE ANY KIND OF RECALL ON THIS VEHICLE OR WARRANTY WITH MERCEDES THAT IS RESPONSIBLE.     THE ELECTRICAL PROBLEM IS THE RADIO GOING OUT FOR 2-3 MONTHS AND THEN COMING BACK ON OUT OF THE BLUE. THE DOOR OPEN SIGNAL NOT GOING OFF IN THE ALERTS. THE TRUNK SWITCH NOT WORKING TO OPEN THE TRUNK, IT CAN ONLY BE OPENED MANUALLY. LASTLY THE HEADLIGHTS CONTINUALLY GOING OUT AFTER REPLACING THE BULB FOR 1 MONTH.    RUST AND DETERIORATION ON THE ROOF BY THE SUNROOF.   *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10458150,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2012","dateComplaintFiled":"05/11/2012","vin":"WDBNG75J72A","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S-CLASS. THE CONTACT STATED THAT WHILE DRIVING 58 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS AND GAUGES FAILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THE DEALER WAS CONTACTED. THE DEALER ADVISED THE CONTACT THAT THERE WAS AN ELECTRONIC MALFUNCTION. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 98500.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10457736,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2012","dateComplaintFiled":"05/07/2012","vin":"WDBNG70J42A","components":"ELECTRICAL SYSTEM","summary":"CLUSTER IN DASH BLEW OUT.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10442782,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2011","dateComplaintFiled":"01/07/2012","vin":"WDBNG70J62A","components":"POWER TRAIN","summary":"WE HAD TO HAVE OUR CAR TOWED FROM INSIDE THE CAR WASH BAY BECAUSE THE CAR WOULD NOT SHIFT OUT OF PARK.  THE NEUTRAL SAFETY SWITCH, WHICH IS PLASTIC, BROKE PROHIBITING THE CAR FROM SHIFTING OUT OF PARK.  THE TOW TRUCK DRIVER MERCEDES BENZ ROADSIDE SENT TO US TOLD US HE SEES THIS ALL OF THE TIME WITH THIS PARTICULAR CAR.  ALSO BY THE FORUMS, YOU CAN SEE THAT THIS IS A PARTICULAR PROBLEM FOR CERTAIN YEARS.  FROM WHAT I UNDERSTAND, THE NEW SHIFT BOX FROM MERCEDES HAS AN ALUMINUM SAFETY SWITCH OR \"BILLET\".  WE ATTEMPTED TO BUY THE NEW \"BILLET\" BUT OUR MERCEDES BENZ DEALER WILL NOT SELL IT TO US.  WE WERE TOLD HE HAD TO HAVE THEM TAKE THE ENTIRE THING APART DO THE WORK THEMSELVES FOR CLOSE TO $1000 FOR WHAT SHOULD BE A $00.50 PART.  IN ORDER TO GET THE \"BILLET\" IT HAS TO BE BOUGHT AFTERMARKET ONLINE FOR CLOSE TO $200.00.  OBVIOUSLY MERCEDES BENZ KNEW IT WAS AN ISSUE, THEREFORE CHANGING IT FROM PLASTIC TO ALUMINUM, SO THEY SHOULD BE CHANGING ALL PLASTIC ONES FOR FREE.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S430","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10435223,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2011","dateComplaintFiled":"11/10/2011","vin":"WDBNG78J22A","components":"ENGINE AND ENGINE COOLING","summary":"MASSIVE OIL LEAK. I HAVE BEEN TOLD THAT IT'S EVERYTHING FROM OIL PRESSURE VALVES TO THE OIL COOLER. MB... WHAT'S THE PROBLEM?? I NEED HELP AND NONE OF THE SAN DIEGO MB DEALERS CAN FIX PROPERLY.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S600","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10427710,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2011","dateComplaintFiled":"09/28/2011","vin":"WDBNG70J52A","components":"ELECTRICAL SYSTEM","summary":"MY 2002 MERCEDES S430 INSTRUMENT CLUSTER BACK LIGHTING WENT OUT WHILE I WAS DRIVING AND I COULD NOT SEE MY RATE OF SPEED. ALONG WITH NOT SEEING MY RATE OF SPEED MY FUEL AND TEMPERATURE WAS NOT VISABLE. I CALLED MERCEDES DEALER IN VIRGINIA ABOUT THE RECALL THAT CAME OUT IN 2006 AND I WAS TOLD THAT THE RECALL HAD EXPIRED. LOOKING ON THE INTERNET THERE IS A 10 YEAR EXTENSION BUT I WAS TOLD THAT IT WAS FROM THE TIME THE CAR WAS MANUFACTURED. I HAVE NEVER HEARD OF SUCH IN MY LIFE AND I WOULD LIKE TO KNOW THE BOTTOM LINE TRUTH TO THIS SITUATION.  *TT","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10416475,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2009","dateComplaintFiled":"08/01/2011","vin":"WDBNG70JX2A","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. WHILE DRIVING APPROXIMATELY 65 MPH, THE ABC SUSPENSION FAILED AS A RESULT THE VEHICLE AUTOMATICALLY LOWERED IN A DOWNWARD MOTION TOWARDS THE ROAD. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FUSE LINK, AIRMATIC PUMP RELAY AND AIRMATIC COMPRESSOR WERE REPLACED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 07V263000 (SUSPENSION). THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 71,268.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10414720,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2011","dateComplaintFiled":"07/22/2011","vin":"WDBNG73J12A","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S55 AMG. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS TAKEN TO A LOCAL SHOP WHERE IT WAS DIAGNOSED THAT THE SHIFTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10409218,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2011","dateComplaintFiled":"06/28/2011","vin":"WDBNG73J32A","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S55. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH THE ACTIVE BODY CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO DECELERATE. THE SUSPENSION SYSTEM ON THE PASSENGER SIDE OF THE VEHICLE ALSO FAILED, CAUSING THE VEHICLE TO COLLAPSE. AFTER COASTING TO A STOP, THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SUSPENSION PUMP WAS LEAKING. THE VEHICLE WAS REPAIRED. APPROXIMATELY SIX MONTHS LATER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 101,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10400883,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2011","dateComplaintFiled":"05/14/2011","vin":"WDBNG70J02A","components":"INTERIOR LIGHTING,ELECTRICAL SYSTEM","summary":"MERCEDES BENZ HAS LISTED A RECALL ON ALL W220 MERCEDES-BENZ VEHICLES. THE RECALL WAS ABOUT THE INSTRUMENT CLUSTER FAILING RESULTING IN THE CLUSTER TO NOT WORK. THE MPH, RPM DOESN'T WORK. NOTHING ON THE CLUSTER WORKS.  WHEN I WENT ON MAY 12, 2011 TO THE MERCEDES DEALERSHIP  TO GET MY INSTRUMENT CLUSTER FIXED BECAUSE IT WAS RECALLED I SPOKE WITH A LADY AT THE DEALER EXPLAINING MY SITUATION ABOUT THE PART BEING RECALLED AND THAT IT IS DEFECTIVE. SHE ASKED ME TO GIVE HER MY VIN NUMBER. WHEN SHE TYPED IN MY VIN NUMBER, SHE TOLD ME THAT MY CLUSTER IS NOT ELIGIBLE FOR A REPAIR. SHE SAID THE MY VIN NUMBER WAS A \"STATUS 9 ISSUE\" AND BECAUSE OF THIS, IT VOIDS ALL WARRANTIES NO MATTER WHAT. I SPOKE WITH EVERYONE THERE TYING TO SORT THINGS OUT AND SEE IF I CAN WORK OUT THIS ISSUE. MY 2002 S430 HAS BEEN IN AN ACCIDENT THAT IS WHY IT IS A STATUS 9. BUT THE INSTRUMENT CLUSTER DID NOT FAIL BECAUSE OF THE ACCIDENT. EVEN AFTER THE ACCIDENT THE CLUSTER STILL WORKED FINE WITHOUT ANY SORT OF PROBLEMS WHAT SO EVER FOR ALMOST A MONTH IF I AM NOT MISTAKEN. I STRONGLY BELIEVE THAT MERCEDES SHOULD TAKE ACTION FOR THIS ISSUE NO MATTER WHAT. IF THE PART IS DEFECTIVE, ITS DEFECTIVE. THAT'S IT. THEY SHOULD TAKE RESPONSIBILITY AND REPLACE MY RECALLED CLUSTER FREE OF CHARGE. I WOULD LIKE FOR THE DEALER TO TAKE IN MY VEHICLE AND REPLACE THE DEFECTIVE CLUSTER. A RECALLED PART LIKE THIS SHOULD BE REPLACED EVEN THOUGH A VEHICLE LIKE MINE WAS IN AN ACCIDENT. AND MY CAR WASN'T IN A BAD ACCIDENT AND I HAVE PROOF AND PICTURES TO SHOW THAT IT WAS NOT HIT THAT BAD. I WOULD GREATLY APPRECIATE IF THIS MATTER WOULD BE ATTENDED TO AND I COULD GET MY PART REPLACED. THANKYOU VERY MUCH.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10398540,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2008","dateComplaintFiled":"05/02/2011","vin":"WDBNG75J22A","components":"SUSPENSION,ENGINE AND ENGINE COOLING","summary":"TL*THE CONTACT OWNS A 2002 MERCEDES S500. THE CONTACT STATED THAT  THEY HAD TO TAKE THE VEHICLE TO THE DEALER TWICE FOR THE CHECK ENGINE LIGHT AND FOR AN ALIGNMENT IN THE PAST TWO YEARS. THE CONTACT HAD TO REPLACE THE AROMATIC STRUTS ON THE VEHICLE TWICE BECAUSE OF A FAILURE, THE EXHAUST PIPE AND GENERAL RING FOR THE CHECK ENGINE FAILURE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY ISSUE BECAUSE THE VEHICLE STALLED WHICH MADE IT DIFFICULT TO MANEUVER WHEN THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 53,140 AND THE CURRENT MILEAGE WAS 117,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10393645,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2010","dateComplaintFiled":"03/29/2011","vin":"","components":"SUSPENSION","summary":"THE CAR WAS LEAKING OIL AND HYDRAULIC FLUID. THE CAR WOULD NOT RAISE UP AND WAS LEAKING OIL AS FAST AS IT WAS PUT IN. IT WAS NOT DRIVABLE. COULD NOT FIX IT I HAD TO PARK IT.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S600","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10384095,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2011","dateComplaintFiled":"02/23/2011","vin":"WDBNG70J02A","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. WHILE DRIVING APPROXIMATELY 60 MPH, THE AIRMATIC SUSPENSION SYSTEM WARNING INDICATOR ILLUMINATED AND IMMEDIATELY, THE VEHICLE DROPPED TOWARDS THE GROUND. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH EXTREME CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10383008,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2010","dateComplaintFiled":"02/16/2011","vin":"","components":"SUSPENSION,ELECTRICAL SYSTEM,EQUIPMENT","summary":"I OWNED 2002 MERCEDES  MODEL S430. ABOUT 6 MONTHS AGO I NOTICED MY CAR DROPPED LOWER TO THE TIRES AS I STARTED, THEN I TURN IT OFF AND BACK ON FOR THE CAR TO FUNCTION NORMALLY.  NOW, FOR PAST 2 WEEKS THE PROBLEM HAS COME BACK AND ACTED VERY OFTEN.  I ALSO TALKED TO FEW FRIENDS AND THEY SAID OTHER VEHICLES WITH SAME MODEL ARE EXPERIENCING SAME PROBLEM.  IS THIS A RECALL FROM MERCEDES TO CORRECT THE PROBLEM YET.  I LIKE TO KNOW A LITTLE BIT MORE INFO ON THIS PROBLEM AND HOW TO CORRECT IT. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Equipment","productYear":"9999","productMake":"MERCEDES BENZ","productModel":"HEADLIGHT LENSES","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10374956,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2010","dateComplaintFiled":"01/06/2011","vin":"","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S430 (NA). THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE REAR SUSPENSION MALFUNCTION CAUSING THE VEHICLE TO DROP TO THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO REPLACED THE AIR SHOCK SYSTEM. THE CONTACT STATED THAT THE AIR PUMP COMPRESSOR MALFUNCTIONED THREE MONTHS PRIOR TO THE REAR SUSPENSION FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10365936,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2010","dateComplaintFiled":"11/16/2010","vin":"WDBNG75J42A","components":"POWER TRAIN","summary":"TL*THE CONTACT OWNS A 2002 MERCEDES-BENZ S500. THE CONTACT STATED THAT WHILE TRYING TO SHIFT THE VEHICLE OUT OF PARK THE GEAR SHIFT LOCKED AND WOULD NOT MOVE OUT OF GEAR. THE VEHICLE WAS TOWED TO A DEALER AND STATED THAT THE CONTACT HAD TO REPLACE THE ENTIRE SHIFT MECHANISM. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 48,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10355005,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2010","dateComplaintFiled":"09/11/2010","vin":"WDBNG70J32A","components":"SUSPENSION","summary":"THERE WAS NO  WARNING IT JUST GAVE A ALERT THAT THE CAR WAS RIDING LOW AND TO STOP. AIRMATIC SUSPENSION FOR A 2002 S430. VERY COSTLY, I DID RESEARCH AND FOUND OUT THAT THIS PROBLEM IS A COMMON OCCURRENCE FOR MERCEDES S CLASS. I BELIEVE IT IS A DEFECT AT THE MANUFACTURER AND MB SHOULD BE HELD ACCOUNT FOR SAID DEFECT. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10353162,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"09/01/2010","vin":"WDBNG75J82A","components":"UNKNOWN OR OTHER","summary":"ATTORNEY REQUESTS CERTIFIED COPIES OF RECALLS APPLICABLE TO 2002 MERCEDES BENZ S500V *TGW","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10351789,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2010","dateComplaintFiled":"08/25/2010","vin":"WDBNG70J62A","components":"SUSPENSION","summary":"I OWN A 2002 MERCEDES BENZ S430 AND FEB. 2010 THE \"AIRMATIC SYSTEM\" WARNING LIGHT CAME ON. THERE ARE ONLY 43,000 MILES ON MY CAR.THE DEALER WANTS CLOSE TO $1000 TO PUT A 'KIT\" ON TO REPLACE THE FAILING SEALS ON THE AIRMATIC STRUTS, WHICH THE MFG HAS SINCE CHANGED THE DESIGN AND OFFERED RECALLS ON OTHER MODELS. I HAVE NOT DRIVEN THE CAR SINCE AS I WAS TOLD IF THE PUMP BURNS UP FROM THE AIR LEAKING OUT THE SUSPENSION WILL DROP THE CAR, CAUSING THE CAR TO BE UNDRIVABLE, AND IT COULD BE DANGEROUS IF THE CAR IS IN MOTION. I HAVE 2 CHILDREN AND CAN NOT TAKE THE CHANCE. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10296216,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2009","dateComplaintFiled":"12/17/2009","vin":"WDBNG70J02A","components":"SUSPENSION,ENGINE AND ENGINE COOLING","summary":"I'M THE OWNER OF A 2002 MERCEDES S430 AND HAVING TROUBLE REPAIRING THE RECALLS ON MY VEHICLE. I HAVE CONTACTED MERCEDES DIRECTLY AND THE LOCAL DEALER AND THEY STATED THAT THEIR ARE NO RECALLS ON MY VEHICLE WHEN IN FACT THERE IS. PLEASE HELP ME RESOLVE THIS ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10294579,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2009","dateComplaintFiled":"12/05/2009","vin":"JTKDE167670","components":"ENGINE AND ENGINE COOLING","summary":"OIL LEAK FROM OIL COOLER SEEMS TO BE A CHRONIC PROBLEM ON THIS MODEL CAR. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S600","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10291651,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2009","dateComplaintFiled":"11/10/2009","vin":"","components":"SUSPENSION","summary":"AIRMATIC SYSTEM WARNING LIGHT INDICATED THAT THE CAR WAS TOO  LOW TO DRIVE.  HENCE, HAD TO CALL A TOW TRUCK TO GET SAID CAR  S430 MERCEDES REPAIRED. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10278310,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2009","dateComplaintFiled":"07/25/2009","vin":"","components":"SUSPENSION","summary":"REGULAR DRIVING THEN FRONT RIGHT OF CAR FALLS TO THE GROUND. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10278175,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2009","dateComplaintFiled":"07/24/2009","vin":"WDBNG70J92A","components":"ENGINE AND ENGINE COOLING","summary":"IDLE PULLEY (PLASTIC) FAILED/BROKE ON I-68 AT TOP OF SIDELING HILL GAP CAUSING LOSS OF POWER STEERING AND OTHER POWER RELATED ITEMS.  CAR HARD TO CONTROL GOING DOWN LONG, STEEP HILL.  WHEN PULLEY BROKE, SERPENTINE BELT FELL OFF.  WE WERE INFORMED THAT THIS IS NOT AN UNCOMMON PROBLEM.  CAR ONLY HAS 53,000 MILES. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10274389,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2008","dateComplaintFiled":"06/20/2009","vin":"WDBNG70J02A","components":"SUSPENSION,EQUIPMENT","summary":"I HAVE A 2002 430S MERCEDES BENZ WITH ONLY 69,000 MILES ON IT. I HAVE REPLACED THE AIRMATIC PUMP AND PAID $641.89 ON SEPT 25, 2008 AT RICK HILL IMPORTS IN KINGSPORT TN AND MY CAR IS AGAIN LOWERING TO THE GROUND WHILE DRIVING SPEEDS OF 40 TO 50 MPH. I HAVE TO PULL OFF THE ROAD TO AIR MY CAR UP WHICH IS DANGEROUS. I TOOK IT BACK TO RICK HILL IMPORTS THEY TELL ME THE SHOCKS ARE LEAKING AIR AND THAT IS A COMMON PROBLEM WITH THESE CARS. I HAVE STARTED DOING RESEARCH ONLINE I HAVE FOUND THAT THEIR ARE SEVERAL ISSUES WITH THIS CAR YR MAKE AND MODEL. I AM TOLD THAT I WILL HAVE TO SPEND ANOTHER 3000-4000 TO GET MY CAR IN THE RUNNING CONDITION IT NEEDS TO BE IN. MY CAR HAS NOT BEEN DRIVEN HARD OR THAT MUCH. THE YR OF MY CAR SHOULD HAVE ABOUT 100000 MILE ON IT, AND IT DOES NOT. I ALSO FOUND WHERE THERE IS AN INVESTIGATION ALREADY IN PLACE FOR THE AIRMATIC SYSTEM. I HAVE MADE MERCEDES AWARE OF MY PROBLEM THEY REFUSE TO DO ANYTHING ABOUT IT. I FEEL THAT I HAVE DEFAULTY SYSTEM AND I WANT THEM TO REPLACE IT AFTER ALL THEY ARE KNOWN FOR EXPENSE LUXURY DEPENDABLE CARS AND THAT IS WHY YOU PAY 70,000 DOLLARS FOR THEIR CARS. THIS LEMON AIRMATIC SYSTEM IS GOING TO CAUSE ME OR ONE OF MY FAMILY MEMBER TO GET KILLED LOWERING TO THE GROUND AT SPEED OF 40-50MPH AND PULLING OFF THE SIDE OF THE ROAD TO LET IT AIR UP. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10274245,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2008","dateComplaintFiled":"06/18/2009","vin":"WDBNG70J92A","components":"AIR BAGS","summary":"AIR BAG CONTROL UNIT FAILURE.   THIS IS AN ELECTRONIC MODULE THAT CONTROLS THE AIR BAG SYSTEM.  WHEN THIS UNIT FAILS, THE AIR BAG SYSTEM NO LONGER WILL FUNCTION.  I BELIEVE THAT THIS ITEM FAILED PREMATURELY AND SHOULD BE COVERED UNDER SOME WARRANTY OE RECALLED,  AS THIS IS A SAFETY ISSUE, AND ONE WOULD NOT EXPECT THIS ITEM TO FAIL AT SUCH LOW MILEAGE.    THE COST TO REPLACE IS WELL OVER $1000.00. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10274243,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2009","dateComplaintFiled":"06/18/2009","vin":"WDBNG70J92A","components":"AIR BAGS","summary":"MY CAR IS AN 2002 MERCEDES S430  AIRMATIC SYSTEM FAILURE STRUTS AND PUMP  FIRST THE STRUTS FAILED IN NOV 2008 WHICH LOWERS THE CAR ON TOP OF THE TIRES AND MAKES THE CAR UNDRIVEABLE.   NOW IN JUNE 2009, THE PUMP FAILED WHICH LOWERED THE CAR ON TOP OF THE TIRES AND MAKES AND CAR UNDRIVEABLE.     THIS IS A SERIOUS SAFETY PROBLEM.   IF THIS SYSTEM FAILS WHILE DRIVING, THE CAR AND DAMAGE THE TIRES AND CAUSE A BLOW-OUT RESULT IN AN ACCIDENT.    THESE FAILURES HAVE BEEN REPORTED BY MANY OWNERS AND HAVE CAUSED INJURIES AND EXTENSIVE COSTS TO OWNERS.    EVERYONE CONSIDERS THESE FAILURES TO BE VERY PREMATURE IN THE LIFE OF THE CAR.    THIS IS VERY WIDE SPREAD. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10254952,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2009","dateComplaintFiled":"01/14/2009","vin":"WDBNG70J52A","components":"ELECTRICAL SYSTEM","summary":"MERCEDES BENZ 2002 S430:  TELE AID SOS SYSTEM MALFUNCTION CAUSING VITAL INFORMATION ON AUTO TO BE DENIED WHILE VEHICLE IS MOVING.  NO WAY TO RESET.  MUST GO TO AUTO DEALER TO CORRECT.  DEALER WILL CHARGE TO INVESTIGATE AND CORRECT. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10241600,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2008","dateComplaintFiled":"09/09/2008","vin":"WDBNG75J42A","components":"ELECTRICAL SYSTEM,INTERIOR LIGHTING","summary":"THE INSTRUMENT CLUSTER IN THE COMPANY CAR I AM DRIVING WHICH IS A 2002 MERCEDES BENZ MODEL S500 JUST RECENTLY WENT OUT COMPLETELY.  I HAVE TAKEN THE CAR IN TO BE REPAIRED AND A NEW FUSE WAS PUT IN AND IT BLEW WITHIN AN HOUR.  I HAVE CALLED MERCEDES BENZ DIRECTLY AND THEY SAID THAT THE RECALL 06V028000 DOES NOT APPLY TO ME.  I ALSO CALLED THE FLETCHER JONES MOTORCAR DEALERSHIP AND THEY SAID THE SAME THING.  BOTH THE DEALERSHIP AND MERCEDES BENZ REFUSE TO REPLACE THE INSTRUMENT CLUSTER MODULES BASED ON THE SAFETY RECALL 06V028000.  THE PROBLEM IS I AM UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10239514,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2008","dateComplaintFiled":"08/24/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"OIL COOLER LEAK ON MY 2002 S600, AND I FOUND OUT THAT THIS A VERY COMMON PROBLEM ON THESE CARS (2000-2002 V12 ENGINES) AND A VERY EXPENSIVE REPAIR THAT MERCEDES BENZ SHOULD COVER OR AT LEAST A LARGE PERCENTAGE OF THE REPAIR. I JUST FOUND OUT ABOUT YOUR WEBSITE SO I DECIDED TO FILE A COMPLAINT. I TOOK THE CAR TO THE MERCEDES BENZ DEALER AND THEY DIAGNOSED IT AND SAID THE REAR MAIN SEAL NEEDED TO BE REPLACED. I PAID OVER $1100.00 FOR THIS REPAIR AND TOOK THE CAR BACK 3 TIMES WITHIN A WEEK AND A HALF BECAUSE THE OIL LEAK CONTINUED ONLY TO FIND OUT THE OIL COOLER IS WHAT IS LEAKING AND NOT THE REAR MAIN SEAL.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S600","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10234000,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2007","dateComplaintFiled":"07/11/2008","vin":"WDBNG70J52A","components":"POWER TRAIN","summary":"I HAVE A 2002 MERCEDES S430. I WOULD LIKE TO REPORT A DEFECTIVE PART ON THIS VEHICLE. THE \"ELECTRONIC SHIFTER MECHANISM\" WENT BAD ON MY VEHICLE WITH 47,000 MILES ON THE ODOMETER. MY CAR TURNED ON, HOWEVER THE \"SHIFTER\" WOULD NOT COME OUT OF PARK. IT WAS DETERMINED MY THE MERCEDES SERVICE SHOP THAT THE \"ELECTRONIC SHIFTER MECHANISM\" WAS BAD. DURING THE COURSE OF WAITING FOR MY VEHICLE TO BE REPAIRED, I HAD RESEARCHED THE ISSUE ONLINE AND THROUGHOUT VARIOUS SOURCES, ESPECIALLY \"ONLINE MERCEDES BENZ FORUMS,\" I FOUND THAT HUNDREDS OF PEOPLE WHOM OWN THE SAME VEHICLE AS ME AS WELL AS OTHER MODELS HAVE HAD THE SAME PROBLEM. I FIND THIS TO BE COMPLETELY UNACCEPTABLE FOR NOT ONLY AN EXPENSIVE CAR, BUT FOR ANY CAR. THIS REPAIR WAS AROUND $1,000.00.  IF YOU WOULD LIKE FURTHER INFORMATION SUCH AS INTERNET WEBSITES IN WHICH I READ ABOUT OTHER MERCEDES CAR OWNER'S HAVING THE SAME PROBLEM OR MY INVOICE FOR THE REPAIR, FEEL FREE TO CONTACT ME. THANK YOU FOR YOUR HELP!  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10233380,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2008","dateComplaintFiled":"07/07/2008","vin":"WDBNG70J62A","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S430.  WHILE DRIVING APPROXIMATELY 40 MPH, THE INSTRUMENT PANEL LIGHTS BEGAN BLINKING AND THEN SUDDENLY DIMMED.  THE CONTACT PURCHASED THE VEHICLE IN JULY OF 2007 AND WAS UNAWARE OF ANY RECALLS.  HE RESEARCHED HIS DEFECT AND CAME ACROSS A RECALL.  HE CALLED THE MANUFACTURER AND THEY STATED THAT HIS VIN WAS NOT INCLUDED.  THE CONTACT FEELS THAT HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL SINCE HE IS EXPERIENCING THE SAME FAILURE.  THE RECALL NUMBER WAS UNKNOWN.  THE FAILURE MILEAGE WAS 78,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10230768,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2008","dateComplaintFiled":"06/11/2008","vin":"WDBNG70JX2A","components":"AIR BAGS,EQUIPMENT,UNKNOWN OR OTHER","summary":"AIR BAG BLEW UP WITH OUT CRASH ABOUT MARCH 2008, MY CAR WAS PARKED  IN MY HOUSE DRIVEWAY OVERNIGHT NEXT DAY I  WAS GETTING READY TO GO TO WORK WHEN I STEPPED OUT SIDE MY HOUSE AND I FOUND MY AIR BAGS HAD BLOWN UP. MERCEDEZ BENZ DEALER AT LONG BEACH, CALIFORNIA SEND A MECHANIC TECHNICIAN AND HE WORK ON THE VEHICLE TRYING TO START THE VEHICLE SO I CAN DRIVE TO THE DEALER AND HE COULD NOT START THE VEHICLE, SO THEY TOWED THE VEHICLE AWAY TO THE DEALER, THEY BEEN FIGURING OUT WHAT WAS THE REASON FOR THE AIR BAG TO BLEW UP, UJP TODAY DATE JUNE 11, 2008 THEY SAID THAT IT'S MY PROBLEM AND I SHOULD PAY FOR THE DAMAGE, AND I BELIEVE THAT THIS IS A MANUFACTURING MALFUNCTIONS. PLEASE HELP ME I DO NOT WHAT TO DO.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Equipment","productYear":"9999","productMake":"MERCEDES BENZ","productModel":"HEADLIGHT LENSES","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10229469,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2008","dateComplaintFiled":"06/02/2008","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THE MERCEDES S600 HAS A DESIGN FLAW THAT CAUSES A MAJOR OIL LEAK FROM THE OIL COOLER THAT IS EMBEDDED INSIDE THE ENGINE.  THIS REQUIRES THE INTAKE AND HEADS TO BE REMOVED TO REPLACE THE OIL COOLER AT A COST OF APPROXIMATELY $5K.  SPECIAL CARE MUST BE TAKEN TO CLEAN THE OIL FROM THE WIRING HARNESS, TRANSMISSION AND AREAS THAT HAS BEEN SOAKED BY THE OIL LEAK.  THIS PROBLEM SEEMS TO RE-OCCUR EVERY 50-100K MILES.  AS A KNOWN PROBLEM, MERCEDES HAS NOT ASSUMED ANY RESPONSIBILITY FOR THIS PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S600","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10227485,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2008","dateComplaintFiled":"05/12/2008","vin":"WDBNG70J22A","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S CLASS.  WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL LIGHTS STOPPED ILLUMINATING.  THE CONTACT COULD NOT READ THE SPEEDOMETER AND OTHER GAUGES.  THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 06V028000 (INTERIOR LIGHTING); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS, WHICH WOULD EXCEED $2,000.  THE VEHICLE HAS NOT BEEN REPAIRED.  THE FAILURE AND CURRENT MILEAGES WERE 22,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10215832,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2008","dateComplaintFiled":"01/24/2008","vin":"","components":"SUSPENSION","summary":"THE SEALS ON THE FRONT AIR SHOCKS CRACKED CAUSING THE CAR TO DROP ALMOST DOWN ON THE TIRES. I SEE THE 12 CYL.CAR HAS ALREADY HAD A RECALL TO CORRECT THIS WAS THE S-500 WITH THE 5.0 ENGINE IN THIS RECALL?  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10212667,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2007","dateComplaintFiled":"12/24/2007","vin":"WDBNG75J32A","components":"SUSPENSION","summary":"IN APRIL 2007 I NOTICED THE CAR DROPPING AND THE HISSING SOUND OF AIR WHEN THE CAR WAS PARKED AND TURNED OFF.  ON APRIL 12, 2007 THE CAR DROPPED EXTREMELY CLOSE TO THE TIRES AND I WAS FORCED TO IT FOR REPAIR SINCE MY CAR IS MY LIVELIHOOD.  I WAS TOLD MY REAR SUSPENSION COMPRESSOR AND FRONT SUSPENSION ON ONE SIDE NEEDED REPLACING ALONG WITH THE R/F STRUT COSTING ME A TOTAL OF $2086.00.  I HOPE THAT I WILL BE REIMBURSED FOR SOMETHING THAT COULD HAVE BEEN VERY TRAGIC.  TO THIS DATE THERE STILL SEEMS TO BE A PROBLEM WITH SUSPENSION AS I HAD TO TAKE THE CAR BACK TO THE SHOP IN DECEMBER 2007 AND A HOSE WAS REPLACED.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10208184,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2006","dateComplaintFiled":"11/07/2007","vin":"WDBLJ70G72T","components":"ELECTRICAL SYSTEM","summary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products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10207906,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2007","dateComplaintFiled":"11/05/2007","vin":"WDBNG75J52A","components":"SUSPENSION","summary":"2002 MERCEDES BENZ S500 SPORT.  AFTER VEHICLE WAS SHUT OFF A VERY LOAD GROWL CAME FROM UNDER THE HOOD ON THE RIGHT SIDE.  IT WAS APPARENTLY THE AIR COMPRESSOR AND IT WOULDN'T SHUT OFF.  THE GRUMBLE OR GROWL SHOOK THE CAR AND SMELLED OF ELECTRICAL.  THE HEIGHT OF THE CAR DID NOT CHANGE.  THE GROWL STOPPED AFTER ABOUT 10 MINUTES.  I HAVE PARKED THE CAR OUTDOORS AS TO NOT TEMPT FATE WITH THE POSSIBILITY OF A CAR FIRE IN THE GARAGE IN THE MIDDLE OF THE NIGHT.  THERE IS OBVIOUSLY A FAILURE IN THE AIR RIDE SYSTEM.  WHILE I REALIZE EVERYTHING MECHANICAL HAS THE CHANCE TO FAIL I AM DEEPLY CONCERNED THAT THIS COMPONENT WAS RUNNING AND HAS A CHANCE TO START A FIRE WITH THE IGNITION IN THE OFF POSITION.  IF THIS COMPONENT FAILS WHILE DRIVING AND DROPS THE VEHICLE RIDE HEIGHT ON THE HIGHWAY THE RESULTS COULD BE CATASTROPHIC.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10204988,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2007","dateComplaintFiled":"10/02/2007","vin":"WDBNG75J62A","components":"VISIBILITY,EQUIPMENT,ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S500.  ON OCTOBER 1, 2007, THE MILEAGE GAUGE DISPLAYED 26,700.  THE FOLLOWING DAY, THE GAUGE DISPLAYED 43,000.  EVER SINCE THE VEHICLE WAS PURCHASED IN 2005, THE WINDOWS AND SUNROOF HAVE OPENED WITHOUT WARNING WHILE DRIVING AT SPEEDS RANGING FROM 20 TO 45MPH.  THE FAILURE OCCURRED WHILE DRIVING THROUGH A CAR WASH AND WHILE PARKED WITH THE ENGINE SHUT OFF.  THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES.  THE CONTACT STATED THAT THE CD PLAYER FAILED A FEW WEEKS AGO AND THE DEALER INFORMED HER THAT IT NEEDED REPLACING.  THERE WAS A WARNING LIGHT THAT INDICATED NO MALFUNCTION, HOWEVER, AFTER THE DEALER DIAGNOSED THE FAILURE, IT BEGAN TO DISPLAY MESSAGES.  SHE WAS INFORMED BY A MECHANIC THAT THE FAILURES WERE ELECTRICAL.  THE CONTACT IS THE ONLY DRIVER OF THE VEHICLE.  THE CORRECT CURRENT MILEAGE WAS 26,700 AND FAILURE MILEAGE WAS 8,500.   *UPDATED 12/12/07 *BF  UPDATED 12/12/07  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10196490,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2007","dateComplaintFiled":"07/16/2007","vin":"WDBNG73J92A","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S55.  WHILE DRIVING 95 MPH, THE FRONT SUSPENSION SUDDENLY DROPPED AND RETURNED.  THE VEHICLE WAS TAKEN TO THE DEALER WHO FOUND THAT THE ACTIVE BODY CONTROL HIGH PRESSURE SYSTEM HAD FAILED.  THE VEHICLE IS NOW REPAIRED.  THE CURRENT MILEAGE IS 38,800 AND FAILURE MILEAGE WAS 38,575.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10196020,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2007","dateComplaintFiled":"07/10/2007","vin":"WDBNG73JX2A","components":"ELECTRONIC STABILITY CONTROL","summary":"RECEIVED RECALL FROM MERCEDES BENZ #2007-060002. HAD JUST HAD THIS CONDITION FIXED BY DEALERSHIP AT MY COST. DEALERSHIP SAID THAT CONDITION WAS NOT RELATED AND REFUSED TO REIMBURSE ME FOR MY COST. I ASKED FOR REPLACEMENT PART # TO BE EMAILED TO ME. I HAVEN'T RECEIVED IT YET.I FEEL THAT THE CONDITION WAS RELATED TO RECALL AND SHOULD BE REIMBURSED BY DEALER PURSUANT TO LAW 49 U.S.C CHAPTER 301.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10191806,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2006","dateComplaintFiled":"05/27/2007","vin":"WDBLJ74G02T","components":"ELECTRICAL SYSTEM","summary":"THE INSTRUMENT CLUSTER IN MY  2002 CLK55 AMG  STARTED NOT DISPLAYING RANDOM LEDS IN THE TEMPERATURE, TIME AND DRIVE/REVERSE/1/2/3 GEAR. THE RANDOM LOSS OF LEDS IS CONSTANT.  I CAN NO LONGER SEE THE TIME, TEMPERATURE OR WHICH GEAR THE CAR IS IN BASED ON THE LED.  *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10191144,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2007","dateComplaintFiled":"05/18/2007","vin":"WDBNG70J72A","components":"SUSPENSION","summary":"TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S430.  ON DECEMBER 8, 2006, THE CONTACT STATED THAT THE FRONT SHOCK FAILED.  THE FAILURE OCCURRED AT 10 MPH.  THE DEALER DIAGNOSED THE FAILURE AS AIRMATIC MALFUNCTION.  ON MAY 16, 2007, THE REAR SHOCKS FAILED.  THE CONTACT HAS NOT RECEIVED A DIAGNOSIS FOR THE FAILURE, BUT THE DEALER CONFIRMED THAT THE REAR SHOCKS FAILED.  THE PURCHASE DATE AND ENGINE SIZE WERE UNKNOWN.  THE CURRENT MILEAGE IS 94,264 AND FAILURE MILEAGE WAS 90,000.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10186744,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2007","dateComplaintFiled":"04/02/2007","vin":"WDBNG75J42A","components":"SUSPENSION","summary":"THIS COMPLAINT IS RELATED TO A 2002 MERCEDES-BENZ S500 WITH REAR WHEEL DRIVE AND THE \"AIRMATIC\" SUSPENSION SYSTEM. AFTER PARKING THE VEHICLE AND SHUTTING OFF THE IGNITION, LOUD BANGING NOISES CAME FROM THE AIRMATIC SUSPENSION COMPRESSOR AT THE FRONT RIGHT OF THE VEHICLE. NO WARNINGS OR FAULTS WERE DISPLAYED ON THE VEHICLE'S DIAGNOSTIC SYSTEM AND THE VEHICLE'S RIDE HEIGHT WAS NORMAL. THE BANGING NOISE STOPPED.     WHILE DRIVING THE VEHICLE LATER THAT NIGHT, THE AIRMATIC SUSPENSION RELEASED ITS REMAINING COMPRESSED AIR AND DROPPED THE ENTIRE SUSPENSION TO A POINT SO LOW THAT THE FRONT TIRES COULD NOT BE TURNED WITHOUT DOING EXTENSIVE DAMAGE TO THE WHEEL HOUSING AND FENDERS. ANY UNDULATION IN THE ROAD CAUSED RUBBING AND DAMAGE IN THE WHEEL HOUSING. FINALLY, AFTER THIS, A WARNING CAME ON THE DASH SAYING \"STOP- CAR TOO LOW\".    VEHICLE COULD NOT BE TURNED OR DRIVEN AND WAS TOWED TO A MERCEDES-BENZ DEALER. DEALER STATES THAT DESPITE THE FACT THAT \"ALL\" AIRMATIC SUSPENSIONS FAIL THIS WAY UNDER 50000 MILES (THIS CAR HAD 32000 AT TIME OF FAILURE) IT IS NOT COVERED UNDER ANY TECHNICAL SERVICE BULLETINS OR EXTENSIONS OF WARRANTY.     THIS IS A SAFETY DEFECT AND EPIDEMIC FAILURE ON ALL MERCEDES-BENZ \"AIRMATIC\" AIR SUSPENSION VEHICLES. THERE IS AN UPGRADED PART TO REPLACE THE ON THAT THE MANUFACTURER RECOGNIZES AS FAULTY FROM THE FACTORY. THE REPAIR AND TOWING BILL CAME TO ALMOST $2000 AND THE MANUFACTURER AND DEALER COVERED NONE OF IT. MY INNER WHEEL HOUSINGS SUFFERED DAMAGE THAT WAS NOT REPAIRED.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10185393,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2007","dateComplaintFiled":"03/17/2007","vin":"WDBNG78J32A","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING VEHICLE SUDDENLY CAR BEGAN TO LOSE ALL POWER, CHECK ENGINE LIGHT CAME ON, CAR BEGAN RUNNING ROUGH. TOOK TO DEALERSHIP AND THEY REPORTED THAT THE OXYGEN SENSOR WAS FAULTY AND BOTH RIGHT AND LEFT COIL PACKS AND THAT THEY NEED TO REPLACE THE SPARK PLUGS AGAIN, AT A TOTAL COST OF $3875.00 THIS SEEMS VERY DISTURBING CONSIDERING THEY ALREADY REPLACED THE SPARK PLUGS AND WIRES BECAUSE THEY WERE DEFECTIVE PARTS FROM THE FACTORY UNDER WARRANTY BUT NOW REFUSE TO TAKE RESPOSIBILITY FOR THE COIL PACKS EVEN THOUGH THEY ADMIT THERE IS AN ISSUE WITH THESE HIGH IGNITION SYSTEMS. ONLY 14275 MILES ON VEHICLE.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S600","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10182487,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2007","dateComplaintFiled":"02/13/2007","vin":"WDBNG70J42A","components":"ENGINE AND ENGINE COOLING","summary":"CATALYTIC CONVERTER FAILED AFTER ONLY 4 YEARS.  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10182366,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2007","dateComplaintFiled":"02/12/2007","vin":"","components":"SUSPENSION","summary":"I OWN A 2002 MERCEDES BENZ S-430 WITH 69,000 MILES THAT I PURCHASED NEW. ON FEBRUARY 7TH & 8TH I HAD THE DEALER PERFORM A SCHEDULED SERVICING OF MY CAR WHICH WAS AN EXTENSIVE CHECKUP (COST OVER $1,000) DESPITE HAVING NO PROBLEMS. THE FOLLOWING DAY MY FAMILY TOOK AN AUTOMOBILE TRIP OF 140 MILES. ON FEBRUARY 10TH, WHILE DRIVING I EXPERIENCED A FAILURE OF THE AIRMATIC SUSPENSION SYSTEM. THE CAR'S WARNING SYSTEM ALERTED ME TO STOP THE CAR AND NOT DRIVE IT. AFTER TALKING TO MERCEDES ON THEIR EMERGENCY RESPONSE SYSTEM, I HAD THE CAR TOWED TO MY DEALER 140 MILES AWAY. THIS MORNING,2/12/2002, I WENT TO THE DEALER AND SPOKE TO THE SERVICE MANAGER. HE TOLD ME THAT IT WAS PROBABLY A FAILURE OF A HYDRAULIC STRUT/SHOCK WHICH SUSPENDS THE CAR. HAD I TRIED TO TURN THE WHEEL BEFORE NOTICING THE PROBLEM I WOULD HAVE BEEN UNABLE TO NEGOTIATE A CURVE AND WOULD HAVE HAD AN ACCIDENT. WHILE AT THE DEALER, I WAS SHOWN 5 OR 6 MERCEDES BENZES, SOME MUCH NEWER THAN MINE, WHOSE CARS HAD COLLAPSED OVER THE FRONT WHEELS. THIS SEEMS TO ME TO BE A SERIOUS SAFETY DEFECT WHICH COULD CAUSE SERIOUS INJURY OR DEATH TO OTHERS. THE DEFECT IS NOT LIMITED TO THE S CLASS THAT I HAVE SINCE I WAS SHOWN AN E CLASS WITH THE SAME PROBLEM. I WAS TOLD THAT A REPLACEMENT PART WAS NOT THE ORIGINAL PART BUT RATHER AN IMPROVED PART THAT MERCEDES ENGINEERS CAME UP WITH AFTER MANY REPORTED PROBLEMS. SINCE THE PART HAS NOT BEEN RECALLED, THE REPAIR WILL PROBABLY COST ME WELL OVER $1,000 DESPITE MERCEDES BEING AWARE OF THE PROBLEM. MORE IMPORTANTLY, DRIVERS, PASSENGERS AND OTHER VEHICLES ARE IN SERIOUS DANGER IF THE MERCEDES BECOMES UNMANAGABLE. MY CAR HAS NOT BEEN REPAIRED NOR DO I KNOWN EXACTLY WHAT FAILED, BUT GIVEN THE SERIOUSNESS OF THE POTENTIAL PROBLEM I DID NOT WANT TO WAIT BEFORE REPORTING THE PROBLEM. THIS IS NOT AN ISOLATED INCIDENT SINCE I OBSERVED MANY OTHER VEHICLES AT THE DEALERSHIP WITH SIMILAR PROBLEMS.*JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10177636,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2006","dateComplaintFiled":"01/03/2007","vin":"WDBNG70J72A","components":"SUSPENSION","summary":"TL* - THE DRIVER NOTICED THAT VEHICLE BECAME LOWER TO THE GROUND AS HE WAS DRIVING  AT  20 MPH. THE ROAD CONDITIONS WERE DRY.  THE CONTACT WAS PARKED FOR APPROXIMATELY 2-3 HOURS, WHEN HE RETURNED AND NOTICED THAT THE VEHICLE WAS EVEN LOWER THAN BEFORE.   TOOK THE VEHICLE TO A DEALER, WHO DIAGNOSED THE PROBLEM AS AN AIRMATIC SYSTEM FAILURE.  THE AIRMATIC SYSTEM WAS REPLACED.  THE CONTACT DID NOT REMEMBER ANY WARNING SIGNS PRIOR TO THE INCIDENT.  *AK  UPDATED 1/31/2007 - *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10174442,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2006","dateComplaintFiled":"11/27/2006","vin":"WDBNG70J02A","components":"INTERIOR LIGHTING","summary":"INSTANT FAILURE OF INSTRUMENT CLUSTER. CLUSTER UNDER RECALL #06V028000. WAS CHARGED BY DEALERSHIP. SAID MAKE AND MODEL WERE UNDER RECALL, BUT MY VIN # WAS NOT. *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10171651,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2006","dateComplaintFiled":"10/23/2006","vin":"WDBNG70J72A","components":"INTERIOR LIGHTING","summary":"DT*: THE CONTACT STATED WHILE TRAVELING AT NIGHT, THE DASHBOARD LIGHTS WENT OUT.  THE VEHICLE WAS PULLED OVER AND WAS DRIVEN TO THE DEALERSHIP THE NEXT DAY.  THE DEALERSHIP REPLACED THE INSTRUMENT CLUSTER MODULE.  THERE WAS A NHTSA RECALL #06V028000, REGARDING THE INTERIOR LIGHTING, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.  *AK  UPDATED 12/1/20006 - *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10170182,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2006","dateComplaintFiled":"10/06/2006","vin":"WDBNG70J02A","components":"INTERIOR LIGHTING","summary":"INSTRUMENT PANEL HAS FAILED, NO ILLUMINATION. I CAN NOT SEE MY GAUGES. I CONTACTED A LOCAL DEALER AND THEY SAID MY VIN # DOES NOT APPLY TO THE RECALL. IT IS A 2002 MERCEDES BENZ S430.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10166829,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2006","dateComplaintFiled":"08/29/2006","vin":"WDBNG78J22A","components":"ELECTRICAL SYSTEM","summary":"1. DRIVING VEHICLE ON LONG DISTANCE TRIP  2.. INSTRUMENT CLUSTER AND ALL GAUGES FAILED WHILE DRIVING.  REPLACED FUSE TO RESTORE GAUGES, BUT FUSED FAILED WITHIN 5 MINUTES, REPEATED ATTEMPTS RESULTED IN THE SAME OUTAGE.  3. APPOINT WITH DEALER ON 9/11/06 TO REPAIR ESTIMATED $1400 COST.  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S600","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10164957,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2006","dateComplaintFiled":"08/08/2006","vin":"WDBNG75J82A","components":"ELECTRICAL SYSTEM","summary":"DT*:  THE CONTACT STATED WITHOUT WARNING THE DASHBOARD LIGHTS DARKENED AND THE INSTRUMENT PANEL FROZE .  THE DEALERSHIP DETERMINED THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10163575,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2003","dateComplaintFiled":"07/26/2006","vin":"","components":"VISIBILITY","summary":"2002 MERCEDES S430 HAS A DESIGN FLAW, NON INJURY TYPE BUT IT IS VERY ANNOYING, WINDSHIELD WASHER TANK IS MOUNTED IN A LOCATION WHICH CAUSES THE O RINGS IN THE TANK TO FAIL AND DISCHARGE ALL THE FLUIDS, RETURNED TO DEALER COUPLE OF TIMES, HOWEVER THEY REFUSED TO FIX IT FOR FREE LAST TIME.  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10163252,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2006","dateComplaintFiled":"07/24/2006","vin":"WDBNG70J82A","components":"VISIBILITY","summary":"MY DRIVER AND PASSENGER SIDE WINDOW IS DEVELOPING SPOTS. I FOUND THE MANY OWNER OF THIS W220 S-CLASS MERCEDES BENZ HAVE SIMILAR PROBLEMS.  DEALER (CALIBER MOTORS) INSPECTED AND INFORMED ME THAT THE WINDOW STARTED TO DE-LAMINATE. SINCE MY BASIC WARRANTY RAN OUT AT 50,000 MILES I HAVE TO PUT UP THE BILL FOR THE REPAIR. MY CAR IS CURRENTLY AT 61K MILES.  ONLY 4 YEAR OLD.    THE FRONT 2 WINDOW DELAMINATING IS NOT MY FAULT BUT A DEFECTIVE PART.  WINDOWS ARE NOT A WEAR ITEM THEREFORE IT SHOULD NOT FAIL OR IN NEED OF REPLACEMENT BEFORE THE LIFE OF THE CAR EXCEPT IN THE CASE OF AN IMPACT.  COST OF REPLACEMENT IS SUBSTANTIAL.. COST CAN EXCEED $700 PER WINDOW FOR PARTS AND LABOR.  I FEEL THIS IS A DEFECTIVE PART THAT MAY BECOME A VISIBILITY SAFETY ISSUE IF MANUFACTURER REFUSE TO TAKE RESPONSIBILITY TO REPLACE.  CAR OWNER MAY MOST LIKELY NOT CHANGE THE WINDOW DUE TO COST ISSUES.   *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10162782,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2006","dateComplaintFiled":"07/18/2006","vin":"WDBNG70J22A","components":"ELECTRICAL SYSTEM","summary":"DT: THE CONTACT STATED THAT THE VEHICLE IS EXPERIENCING ELECTRICAL PROBLEMS PERTAINING TO THE ALTERNATOR, SPEEDOMETER, AND ELECTRICAL SYSTEM CAUSING ENGINE LIGHTS TO ILLUMINATE.  THE VEHICLE WAS TAKEN TO THE DEALERS WHO DETERMINED THAT THE PROBLEM WAS THE VOLTAGE REGULATOR ELECTRICAL SYSTEM.  THE VEHICLE WAS TAKEN IN TO BE SERVICED BY THE DEALERS.  AS VEHICLE WAS BEING RELEASED FROM SERVICE THE SPEEDOMETER EXPERIENCED PROBLEMS WITH THE RPM NOT FUNCTIONING PROPERLY.  THE DASHBOARD ALSO GAVE OFF A FOUL BURNING/ GAS ODOR THAT CAUSED THE PASSENGER TO GET SICK.  VEHICLE WAS TAKEN BACK TO THE DEALERS AND CONTACT STATES THAT THE DEALERS REFUSED TO INSPECT VEHICLE OR TO PROVIDE SERVICE.  THE CONTACT STATED THAT THE SERVICE MANAGER/ DIRECTOR OF THE DEALERS HAS CALLED AND HARASSED THE CONTACT ON THREE OCCASIONS.  THE CONTACT ALSO STATES THAT SHE SPOKE TO AN NHTSA REPRESENTATIVE WHO WAS ABLE TO CHECK IN THE DATABASE FOR RECALLS AND ELECTRICAL PROBLEM RECALL MATCHED THE SAME SYMPTOMS TO THE VEHICLE.  THE VEHICLE IS CURRENTLY SEEKING SERVICE FOR THE EXISTING PROBLEMS.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10156943,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2006","dateComplaintFiled":"05/07/2006","vin":"WDBNG73J12A","components":"ELECTRICAL SYSTEM","summary":"FAILURE OF INSTRUMENT CLUSTER, HAD TO BE REPLACED.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10155687,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2006","dateComplaintFiled":"04/19/2006","vin":"WDBNG70J72A","components":"SUSPENSION","summary":"THE AIRMATIC SYSTEM FAILS AND THE BODY OF VEHICLE CAME DOWN TO TOUCH ALL 4 WHEELS WHILE DRIVING HIGH SPEED ON AN INTERSTATE I-66 HIGHWAY.  -THE DASHBOARD INDICATION SHOWED \"AIRMATIC-------STOP,  CAR TOO LOW\"  MAKING  SCRAPING NOISE IN THE FRONT WHEEL WELLS BOTH SIDES.  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10155404,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2006","dateComplaintFiled":"04/15/2006","vin":"WDBNG75JX2A","components":"ELECTRICAL SYSTEM","summary":"INSTRUMENT CLUSTER FAILURE, UNABLE TO READ GAUGES, HEADLIGHTS DO NOT WORK, GOT TICKET FOR SPEEDING-CHECKED ON LINE AND SAW RECALL 2/1/06-NHTSA 06V028000-CALLED 3 DEALERS AND THEY KNEW NOTHING AND SAID THERE WAS NO RECALL, ALSO CALLED MB SERVICE 800-367-6372 AND  THEY KNEW NOTHING ABOUT RECALL--I WAS QUOTED PRICE TO FIX $1850.--WHAT IS GOING ON? DO I HAVE TO WAIT AND NOT DRIVE VEHICLE UNTIL JUNE 10-OR PAY $1850 TO GET PROBLEM FIXED NOW?  DOES MB EVER COMMUNICATE WITH ITS DEALERS ABOUT THESE RECALLS?  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10153416,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2006","dateComplaintFiled":"03/22/2006","vin":"WDCYR49EX2X","components":"LATCHES/LOCKS/LINKAGES","summary":"DT*:  THE CONTACT STATED THE VEHICLE DOOR LATCHES ON BOTH THE DRIVER AND PASSENGER SIDE MALFUNCTIONED TRAPPING THE OCCUPANTS INSIDE.  THE CONTACT ESCAPED THE VEHICLE BY USING A CROWBAR TO OPEN THE DOOR FROM THE INSIDE.  THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION.  THEY ADJUSTED THE LOCKS AND REPLACED THE REGULATOR HOWEVER THIS DID NOT CORRECT THE PROBLEM.  THE MANUFACTURER WAS ALERTED.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10152911,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2006","dateComplaintFiled":"03/16/2006","vin":"WDBNG70J72A","components":"ELECTRICAL SYSTEM","summary":"DURING NIGHTTIME DRIVING, INSTRUMENT BACK LIGHTING WAS LOST.  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10152584,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2006","dateComplaintFiled":"03/13/2006","vin":"WDBNG73J02A","components":"SUSPENSION","summary":"DT*:  THE CONTACT STATED, INTERMITTENTLY, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STOPS AND THEN COLLAPSES TO THE GROUND.  THE VEHICLE WAS TOWED TO THE DEALERSHIP EACH TIME.  THE STRUT ASSEMBLY WAS REPLACED, THE AXLE CALIBRATED, AND THE WHEELS ALIGNED.  THESE EFFORTS HAVE NOT REPAIRED THE VEHICLE.  WHILE THE VEHICLE WAS IN PARK, THERE WAS A LOUD BANG, THEN SMOKE COMING FROM THE ENGINE COMPARTMENT.  THE DEALERSHIP DETERMINED THE SUSPENSION EXPLODED, BUT ARE NOT AWARE HOW TO REPAIR THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10150390,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2005","dateComplaintFiled":"02/16/2006","vin":"WDBNG70J320","components":"SUSPENSION","summary":"AFTER DRIVING AND PLACING GEAR OF 2002 MERCEDES BENZ S430 IN PARK, MY CAR COLLAPSED SO LOW THAT CAR COULD NOT BE DRIVEN, LEAVING ALL OCCUPANTS STRANDED.  AIRMATIC COMPRESSOR SYSTEM, WHICH IS CAR'S SUSPENSION SYSTEM TOTALLY FAILED.  CAR TOWED ON FLAT BED TO DEALERSHIP. SEVERAL PARTS REPLACED, INCLUDING AIRMATIC COMPESSOR, SENSOR, FUSE, PUMP, AND MORE. CAR REPAIR COST ME $1000.  *NM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10147652,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2005","dateComplaintFiled":"01/12/2006","vin":"WDBNG75J32A","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"DT:  THE CONTACT STATED WHEN PRESSING THE ACCELERATOR PEDAL THERE WAS A THREE SECOND DELAY.  THE VEHICLE WOULD ACCELERATE SUDDENLY.  THE DELAY PROGRESSIVELY BECAME WORSE WHILE DRIVING AND EVENTUALLY THE VEHICLE WOULD NOT RESPOND AT ALL.  THE DEALERSHIP DETERMINED THE GAS PEDAL  NEEDED TO BE REPLACED.  THE VEHICLE LOCKED IN PARK; IT WAS TOWED TO THE DEALERSHIP.  THE DEALERSHIP REPLACED THE GEAR SELECTOR HOUSING.  *AK  THE GEAR WOULD NOT COME OUT OF PARK. UPDATED 021/21/06. *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S500","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10134389,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2005","dateComplaintFiled":"08/27/2005","vin":"","components":"TIRES","summary":"WHILE DRIVING ON THE 405 FREEWAY SOUTH IN LA COUNTY, CALIFORNIA MY DRIVER'S SIDE REAR TIRE BLEW OUT ALONG THE SIDEWALLS.  THE TIRE BRAND AND MAKE IS CONTINENTAL CONTI-TOURING CONTACT 225/60R16.  THE VEHICLE IS A 2002 MERCEDES S430.   *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CONTITOURING","size":null,"manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":10106505,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2005","dateComplaintFiled":"01/17/2005","vin":"WDCYR49E12X","components":"LATCHES/LOCKS/LINKAGES","summary":"1. FAILURE OF DRIVER'S SIDE DOOR AND PASSENGER DOOR TO LOCK OR UNLOCK.  2. FAILURE OF DEALERSHIP TO PERMANENTLY FIX PROBLEM.  IT GETS FIXED BUT IT BREAKS DOWN AGAIN.  THE DRIVER'S SIDE DOOR MAY WORK; THEN IT MAY NOT WORK; THEN IT MAY WORK.  2. FAILURE OF DEALERSHIP TO PERMANENTLY FIX PROBLEM. IT IS SUPPOSEDLY FIXED WHEN I LEAVE THE DEALERSHIP - BUT IT FAILS AGAIN. IT HAS NOW FAILED AGAIN FOR THE DOOR TO BE UNLOCKED.  3.  THE DEALERSHIP CORRECTS THE PROBLEM BUT IT AGAIN FAILS;  NOW IT HAS FAILED TO GET DRIVER'S SIDE DOOR DOES NOT OPEN AGAIN AND I HAVE TO PHYSICALLY UNLOCK THE DOOR FOR IT TO OPEN. AND SOMETIME WHEN I AUTOMATICALLY LOCK THE DOOR BY THE TRANSMITTER; ALL THE DOORS EXCEPT MY DRIVER'S SIDE DOOR DOES NOT LOCK. THIS IS DANGEROUS SINCE IF I ENTER THE VEHICLE WITH THE ONE DOOR LEFT UNLACHED - SOMEONE CAN HIDE IN THE BACK OR ALSO IN A CRASH MY DOOR MAY OPEN UP SINCE I CANNOT LOCK THE DOOR.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10083037,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2004","dateComplaintFiled":"07/31/2004","vin":"","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING, I LOST ALL ELECTRICAL SYSTEMS IN MY MERCEDES. POWER STEERING, POWER BRAKES, LIGHTS, DISPLAY, POWER WINDOWS ETC.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10057758,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2002","dateComplaintFiled":"06/29/2004","vin":"WDBNG75J83A","components":"SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS,STRUCTURE,EQUIPMENT","summary":"CONSUMER STATED HE PURCHASED A LEMON.   SINCE  PURCHASING  THE  VEHICLE IT HAS BEEN IN THE REPAIR SHOP 4-5 TIMES AND EACH TIME  AT LEAST A MONTH.  THE AIR BAG LIGHT CAME ON AND WENT OFF INTERMITTENTLY.  WHEN THE CONSUMER TOOK THE VEHICLE  TO THE REPAIR SHOP THE AIR BAG LIGHT WENT OFF AND DID NOT  COME BACK ON,  THE DOORS WOULD NOT OPEN AND THE AIR CONDITIONER MALFUNCTIONED.  THE MECHANIC WAS UNABLE TO RESOLVE THE PROBLEMS. THE VEHICLE WAS UNSAFE TO DRIVE.   *AK  THE DRIVER'S SEAT BELT WAS PROBLEMATIC, THE CIGARETTE LIGHTERS IN THE REAR DOORS WERE INOPERATIVE, THERE WAS A HESITATION UPON ACCELERATION, THE LEFT FRONT LOW BEAM LIGHT WOULD COME ON THE DISPLAY, THE VOICE OPERATION WAS HARD TO HEAR ON BOTH RECEIVING AND ANSWERING, THE BRAKES FELT SOFT, THE TRUNK SPRINGS WERE BROKEN AND WOULD NOT OPEN PROPERLY, THE CELL PHONE WAS INOPERATIVE, AND THE CHECK ENGINE LIGHT HAD COME ON.  (MODEL/S500)   *SC   *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10050068,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2003","dateComplaintFiled":"12/03/2003","vin":"","components":"TIRES","summary":"2002 MERCEDES-BENZ S500 EXPERIENCING TIRE BLOW OUTS.   *MR   THERE WAS A RIGHT REAR GASH IN THE SIDEWALL AND A  BULGE HIGH ON THE SIDEWALL NEAR THE REAR OF THE RIM, THE LEFT FRONT TIRE WAS FLAT DUE TO FISSURE IN THE SIDEWALL, THE THIRD TIRE BLEW OUT WHILE DRIVING ON AN INTERSTATE.  THE FOURTH TIRE  WAS STARTING TO FRAY.  (MODEL/S 500)   *SCC    *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"CONTITOURING","size":null,"manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":10020318,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/21/2003","vin":"","components":"STRUCTURE","summary":"WHILE MAKING LEFT OR RIGHT TURNS THE VEHICLE MADE A CRUNCHING NOISE IN THE INTERIOR OF THE VEHICLE.  THE VEHICLE HAS BEEN TAKEN TO THE DEALER FOR REPAIRS (MERCEDES BENZ CLK55AMG 2002).  *NLM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10016521,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":true,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"04/13/2003","dateComplaintFiled":"04/26/2003","vin":"","components":"AIR BAGS,EQUIPMENT","summary":"DEPLOYED AIRBAGS INJURE 2 PA. FIREFIGHTERS  DAVE SOMMERS, STAFF WRITER APRIL 24, 2003   EDGELY, PA. FIREFIGHTERS FACE A LOT OF HAZARDS EVERY TIME THEY SUIT UP.  BUT THEY DON'T EXPECT TO BE STRUCK BY AUTOMOBILE AIRBAGS SUCH AS WHAT OCCURRED ON TUESDAY WHEN EDGELY FIRE COMPANY FIREFIGHTERS RESPONDED TO A CAR FIRE IN THE 3M INDUSTRIAL PARK IN BRISTOL TOWNSHIP. IN FACT, OFFICIALS SAID ANDY TAGGART, 25, WAS KNOCKED OUT WHEN THE DRIVER-SIDE AIRBAG ON A 2002 MERCEDES BENZ INEXPLICABLY DEPLOYED AS THE VETERAN FIREFIGHTER WAS CHECKING THE DASH FOR DAMAGE.  A SECOND FIREFIGHTER, RYAN FLANAGAN, 18, WAS SLIGHTLY INJURED WHEN HE WAS STRUCK IN THE HEAD BY A PARTIALLY DEPLOYING AIRBAG AS HE WAS CHECKING THE RIGHT SIDE OF THE FRONT DASH, OFFICIALS SAID.  BOTH WERE RUSHED TO ST. MARY MEDICAL CENTER IN LANGHORNE WHERE THEY WERE KEPT FOR OBSERVATION AND THEN RELEASED EARLY YESTERDAY.  FLANAGAN SAID EDGELY RESPONDED TO THE FIRE SCENE AROUND 9:38 P.M. AFTER LEARNING THAT A 2002 MERCEDES BENZ WAS ON FIRE IN FRONT OF A&Z AUTOMOTIVE ON MANNING BOULEVARD.  WHEN FIREFIGHTERS ARRIVED, THEY SAW SMOKE COMING FROM UNDER THE DASH AND BEGAN TO GET THE SITUATION UNDER CONTROL. THE DRIVER SIDE AIRBAG BLEW WITH SUCH FORCE IT KNOCKED TAGGART UNCONSCIOUS WHILE THE PASSENGER SIDE BAG, WHICH ONLY PARTIALLY DEPLOYED, STRUCK A GLANCING BLOW OFF THE SIDE OF RYAN FLANAGAN'S HEAD.  BOTH FIREFIGHTERS WERE WEARING HELMETS, WHICH LIKELY SAVED THEM FROM FURTHER INJURY. AEROSTAR, THE SECURITY COMPANY WHICH ELECTRONICALLY MONITORS LUXURY CARS SUCH AS THE MERCEDES, HAD AUTOMATICALLY CALLED 911 WHEN IT DETECTED A FIRE UNDER THE DASHBOARD.  THE AEROSTAR SYSTEM ALSO AUTOMATICALLY UNLOCKED THE CARS DOORS AND CONTACTED THE OWNER, WHO WAS NOT WITH THE VEHICLE AT THE TIME.  THE FIRE INSIDE THE MERCEDES WAS EXTINGUISHED BEFORE IT COULD CAUSE MUCH DAMAGE.   *NLM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Equipment","productYear":"9999","productMake":"AIRBAG","productModel":"SWITCH","manufacturer":"AIRBAG SYSTEMS, INC."}]},{"odiNumber":10016037,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"04/22/2003","vin":"WDBNG70J72A","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"THE VEHICLE WAS EQUIPPED WITH A SAFETY FEATURE WHICH AUTOMATICALLY REDUCES THE SPEED OF THE VEHICLE TO 20-30 MPH WHEN VARIOUS SENSORS DETECT SOME SORT OF MECHANICAL DIFFICULTY.  WHILE THE CONSUMER WAS DRIVING ABOUT 60 MPH THE SAFETY FEATURE ACTIVATED AND THE VEHICLE SPEED WAS REDUCED.  THE DRIVER WAS FORCED TO PULL OVER AND THE VEHICLE WAS TOWED TOT HE DEALER.  I WAS LATER DETERMINED THAT A FAULTY ESP CONTROL MODULE SENT A FALSE WARNING TO THE SYSTEM THAT  MADE THE VEHICLE REDUCE SPEED.  THE CONSUMER FEELS THIS FEATURE WAS DESIGNED POORLY AND THAT IT SHOULD BE DESIGNED SO IT COULD BE MANUALLY OVERRIDDEN (MERCEDES BENZ S430 2002).    *MR   *SCC   *NLM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10014481,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2003","dateComplaintFiled":"04/16/2003","vin":"WDBLK70G12T","components":"STRUCTURE","summary":"MY 2002 MERCEDES BENZ CLK 430 CABRIOLET (YOUR WEB SITE DOES NOT LIST THIS MODEL OR THE CLK 55) HAS A WARPED REAR SUB-FRAME AND THERE WAS NO INCIDENT TO CAUSE THIS.  THE DEALER TOLD ME THE CAR WAS NOT SAFE TO DRIVE AND CHARGED 3000 TO FIX!    *NLM","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":769084,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2002","dateComplaintFiled":"10/30/2002","vin":"WDBNG70J22A","components":"ENGINE AND ENGINE COOLING","summary":"HESITATES ON ACCELLERATION(DANGEROUS AT INTERSECTIONS AND PASSING) HAVE COMPLAINED 4 TIMES TO SELLER AND THEY CAN NOT CORRECT IT. PLEASE ADVISE ME. THANKS  DT","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":761918,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/15/2002","vin":"","components":"EXTERIOR LIGHTING","summary":"XENON HEADLAMPS BLIND ONCOMING DRIVERS.  THEY SHOULD BE BANNED !!!!*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":761609,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":null,"dateComplaintFiled":"05/06/2002","vin":"","components":"EXTERIOR LIGHTING","summary":"THESE NEW HEADLIGHTS ON NEW IMPORT CARS BLIND ME AT NIGHT.  APPROACHING FROM AHEAD OF FROM THE REAR.  SOMETHING MUST BE DONE TO ELIMINATE THIS POTENTIAL HAZARD FOR THE AFFECTED DRIVERS.  PLEASE HELP US.  THANKS.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"MERCEDES BENZ","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":564385,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2001","dateComplaintFiled":"02/19/2002","vin":"WDBNG70J92A","components":"TIRES","summary":"WHILE THE CONSUMER WAS TRAVELING THE REAR PASSENGER SIDE TIRE BLEW OUT, NO SPECIFIC TIRE INFORMATION GIVEN.  *YH","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":564385,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2001","dateComplaintFiled":"02/19/2002","vin":"WDBNG70J92A","components":"TIRES","summary":"WHILE THE CONSUMER WAS TRAVELING THE REAR PASSENGER SIDE TIRE BLEW OUT, NO SPECIFIC TIRE INFORMATION GIVEN.  *YH","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCEDES BENZ","productModel":"S CLASS","manufacturer":"Mercedes-Benz USA, LLC"}]}]}